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Waste Management

wm · NYSE Industrials
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Ticker wm
Exchange NYSE
Sector Industrials
Industry Waste Management
Employees 10,000+
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FY2020 Annual Report · Waste Management
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2020 WASTE MANAGEMENT

ANNUAL  
REPORT

Proxy Statement

NOTICE OF ANNUAL MEETING OF STOCKHOLDERS

Due to on-going public health concerns related to the
COVID-19 pandemic, we will be holding a virtual Annual
Meeting. You may access and participate in the virtual
Annual Meeting using your control number,
including
asking questions, examining the list of
registered
stockholders and voting shares, if you were a stockholder
of record as of the close of business on the record date or
held shares through a bank, broker, or nominee on that
date.

Virtual Meeting Date:

Tuesday, May 11, 2021

Virtual Meeting Time:

11:00 a.m. Central Time

Virtual Meeting Location:

www.virtualshareholdermeeting.com/WM2021

Record Date:

March 17, 2021

Agenda for the Annual Meeting (or any adjournment
or postponement thereof):

• To elect the nine nominees named in the attached proxy

statement to our Board of Directors;

• To vote on a proposal to ratify the appointment of Ernst &
Young LLP as our independent registered public
accounting firm for the fiscal year ending December 31,
2021;

• To vote on a non-binding, advisory proposal to approve

our executive compensation; and

• To conduct other business that is properly raised at the

meeting.

IMPORTANT NOTICE OF INTERNET AVAILABILITY
OF PROXY MATERIALS:
This Notice of Annual Meeting and Proxy Statement
and the Company’s Annual Report on Form 10-K for
the year ended December 31, 2020 are available on
the “Investors” webpage at www.wm.com.

in

accordance with

You may submit your proxy via the Internet
by following the instructions provided in the
Notice or, if you received printed copies of
the proxy materials, on your proxy card.
the
If you received printed copies of
materials
the
instructions in the Notice, you also have the
option to submit your proxy by telephone by
calling the toll-free number listed on your
proxy card. Telephone voting is available 24
hours per day until 11:59 p.m., Eastern
Time, on May 10, 2021.
If you received printed copies of the proxy
materials
the
instructions in the Notice and would like to
submit your proxy by mail, please mark,
sign and date your proxy card and return it
promptly in the postage-paid envelope
provided.

accordance with

in

If your shares of Common Stock are held in street name,
you will receive instructions from your broker, bank or
nominee that you must follow in order to have your
shares of Common Stock voted at the Annual Meeting.

The Board of Directors recommends that stockholders vote FOR each of the proposals on the meeting agenda.

Your vote is important. We urge all stockholders — whether attending the virtual Annual Meeting or not — to vote
and submit their proxies as soon as possible using one of the methods described above.

Enroll in Electronic Delivery Today. Help us save paper, time and money! If you are a
beneficial owner, visit http://www.proxyvote.com or follow the instructions on the
Notice, proxy card or voting instructions. All stockholders may also enroll at https://
enroll.icsdelivery.com/wmi.

Courtney A. Tippy
Corporate Secretary

March 31, 2021

TABLE OF CONTENTS

GENERAL INFORMATION . . . . . . . . . . . . . . . . .
BOARD OF DIRECTORS . . . . . . . . . . . . . . . . . .
Nominees for Director
. . . . . . . . . . . . . . . . .
Leadership Structure . . . . . . . . . . . . . . . . . .
Independence of Board Members . . . . . . . . . .
Meetings and Board Committees . . . . . . . . . .
Role in Risk Oversight . . . . . . . . . . . . . . . . . .
Oversight of ESG Risk and Performance . . . . .
Audit Committee . . . . . . . . . . . . . . . . . . . . .
Audit Committee Report
. . . . . . . . . . . . . . . .
Management Development and Compensation
Committee . . . . . . . . . . . . . . . . . . . . . . . .
Compensation Committee Report . . . . . . . . . .
Compensation Committee Interlocks and

Insider Participation . . . . . . . . . . . . . . . . .
Nominating and Governance Committee . . . . .
Related Party Transactions . . . . . . . . . . . . . .
Board of Directors Governing Documents . . . .
Non-Employee Director Compensation . . . . . .

ELECTION OF DIRECTORS (Item 1 on the Proxy

Card)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DIRECTOR AND OFFICER STOCK OWNERSHIP . .
SECURITY OWNERSHIP OF CERTAIN

BENEFICIAL OWNERS . . . . . . . . . . . . . . . . .
EXECUTIVE OFFICERS . . . . . . . . . . . . . . . . . . .
EXECUTIVE COMPENSATION . . . . . . . . . . . . . .
Compensation Discussion and Analysis . . . .
Introduction . . . . . . . . . . . . . . . . . . . . . . .
Executive Summary . . . . . . . . . . . . . . . . .
2020 Pay-For Performance . . . . . . . . . . . .
Consideration of Stockholder Advisory Vote .
2021 Compensation Program Preview . . . . .

Page
1
4
4
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5
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5
6
8
9

10
10

11
11
12
13
13

15
20

21
22
23
23
23
23
24
25
25

Our Compensation Philosophy for Named

Executive Officers . . . . . . . . . . . . . . . . .

Overview of Elements of Our 2020

Compensation Program . . . . . . . . . . . . .
How Named Executive Officer Compensation
Decisions are Made . . . . . . . . . . . . . . . .

Named Executives’ 2020 Compensation

Program and Results . . . . . . . . . . . . . . .

Post-Employment and Change in Control

Compensation; Clawback Policies . . . . . .
Other Compensation Policies and Practices. .
Executive Compensation Tables . . . . . . . . . .
Summary Compensation Table . . . . . . . . . .
Grant of Plan-Based Awards in 2020 . . . . . .
Outstanding Equity Awards as of

December 31, 2020 . . . . . . . . . . . . . . . .
Option Exercises and Stock Vested . . . . . . .
Nonqualified Deferred Compensation in

2020 . . . . . . . . . . . . . . . . . . . . . . . . . .

Potential Payments Upon Termination or

Change in Control

. . . . . . . . . . . . . . . . .
Potential Consideration Upon Termination of
Employment . . . . . . . . . . . . . . . . . . . . .
Chief Executive Officer Pay Ratio . . . . . . . . .
Equity Compensation Plan Table . . . . . . . . .

RATIFICATION OF INDEPENDENT REGISTERED
PUBLIC ACCOUNTING FIRM (Item 2 on the
Proxy Card)

. . . . . . . . . . . . . . . . . . . . . . . .

ADVISORY VOTE ON EXECUTIVE

COMPENSATION (Item 3 on the Proxy Card) . .
OTHER MATTERS . . . . . . . . . . . . . . . . . . . . . .

Page

26

27

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36
37
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PROXY STATEMENT

Waste Management, Inc. is a holding company, and all operations are conducted by its subsidiaries. Our subsidiaries are
operated and managed locally and focus on providing services in distinct geographic areas. Through our subsidiaries, we
are North America’s leading provider of comprehensive waste management environmental services, providing services
throughout the United States (“U.S.”) and Canada, and we are also a leading developer, operator and owner of landfill
gas-to-energy facilities in the U.S.

Our Board of Directors is soliciting your proxy for the 2021 Annual Meeting of Stockholders and at any postponement or
adjournment of the meeting. We are furnishing proxy materials to our stockholders primarily via the Internet. On
March 31, 2021, we sent an electronic notice of how to access our proxy materials and our Annual Report to stockholders
that have previously signed up to receive their proxy materials via the Internet. On March 31, 2021, we began mailing a
Notice of Internet Availability of Proxy Materials to those stockholders that previously have not signed up for electronic
delivery. The Notice contains instructions on how stockholders can access our proxy materials on the website referred to
in the Notice or request that a printed set of the proxy materials be sent to them.

Enroll in Electronic Delivery Today! We encourage stockholders to elect to receive all future proxy materials
electronically, which is free, fast, convenient, environmentally friendly and helps lowers our printing and postage costs.
If you are a beneficial owner, visit http://www.proxyvote.com or follow the instructions on your Notice, proxy card or
voting instructions. All stockholders may also enroll at https://enroll.icsdelivery.com/wmi. Thank you for supporting
our sustainability mission.

Record Date March 17, 2021.

Quorum The holders of a majority of the shares of Common Stock outstanding on the record date must be present in
person or by proxy.

Shares Outstanding There were 422,040,583 shares of our Common Stock outstanding and entitled to vote as of
March 17, 2021.

Attending the Meeting Due to on-going public health concerns related to the COVID-19 pandemic, we will be holding a
virtual Annual Meeting. If you were a stockholder of record as of the close of business on the record date or held shares
through a bank, broker, or nominee on that date, you are entitled to access and participate in the virtual Annual Meeting,
including asking questions, examining the list of registered stockholders and voting shares. To attend the virtual Annual
Meeting, you must use the link provided and enter the 16-digit control number found on your Notice, proxy card, or voting
instructions. If you do not have your 16-digit control number, you will be admitted to the virtual Annual Meeting as a
guest, but you will not have the ability to vote your shares or ask questions at the virtual Annual Meeting. If you are a
beneficial owner, you may contact the bank, broker or other institution where you hold your account if you have questions
about obtaining your control number. We encourage you to access the virtual Annual Meeting before it begins. Online
check-in will start approximately fifteen minutes before the meeting on May 11, 2021. If you have difficulty accessing the
meeting, a phone number for technical support will be available at the virtual Annual Meeting web address on the day of
the meeting.

Virtual Annual Meeting Web Address www.virtualshareholdermeeting.com/WM2021

Submitting Your Proxy Internet, phone, or mail.

Voting and Asking Questions at the Meeting Stockholders can vote and ask questions during the virtual Annual Meeting
by following the instructions available on the meeting website during the meeting. Questions relevant to the business of
the Company or the Annual Meeting may be submitted in a field provided by the virtual meeting platform. An audio
recording of the virtual Annual Meeting, including the question and answer segment, will be available on the “Investors”
webpage at www.wm.com after the meeting. Whether or not you plan to attend the virtual Annual Meeting, it is important
that your shares be represented and voted at the Annual Meeting. Please read the Notice of Annual Meeting of
Stockholders and this Proxy Statement with care and follow the voting instructions to ensure that your shares are
represented at the Annual Meeting.

Changing Your Vote Stockholders of record may revoke their proxy at any time before we vote it at the meeting by
submitting a later-dated proxy via the Internet, by telephone, by mail, by delivering instructions to our Corporate Secretary

2021 Proxy Statement | 1

PROXY STATEMENT

before the Annual Meeting revoking the proxy or by voting during the virtual Annual Meeting. Attendance at the Annual
Meeting, by itself, will not revoke a proxy. If you hold shares through a bank or brokerage firm, you may revoke any prior
voting instructions by contacting that firm.

Votes Required to Adopt Proposals Each share of our Common Stock outstanding on the record date is entitled to one
vote on each of the nine director nominees and one vote on each other matter. To be elected, a director must receive a
majority of the votes cast with respect to that director’s election at the meeting. This means that the number of shares
voted “for” a director must exceed 50% of the votes cast with respect to that director. Each of the other proposals
requires the favorable vote of the holders of a majority of the outstanding shares of Common Stock present, either by
proxy or in person, and entitled to vote on the matter.

Effect of Abstentions and Broker Non-Votes Abstentions will have no effect on the election of directors. For each of
the other proposals, abstentions will have the same effect as a vote against these matters because they are considered
present and entitled to vote on the matters.

If your shares are held by a broker, you may submit your voting instructions to the broker as to how you want your shares
to be voted. If you give the broker instructions, your shares must be voted as you direct. If you do not give voting
instructions for the proposal to ratify selection of the Company’s independent registered public accounting firm, the
broker may vote your shares at its discretion. However, with respect to the election of directors and the advisory vote on
executive compensation, the broker cannot vote your shares without instructions from you; when this happens, it is
called a “broker non-vote.” Broker non-votes are counted in determining the presence of a quorum at the meeting, but
they have no effect on the outcome of the vote on the election of directors or the advisory vote on executive compensation.

Voting Instructions You may receive more than one proxy card depending on how you hold your shares. If you hold
shares through a broker, your ability to submit your voting instructions by phone or over the Internet depends on your
broker’s voting process. You should complete and return each proxy or other voting instruction request provided to you.
If you complete and submit your proxy voting instructions, the persons named as proxies will follow your instructions. If
you submit your proxy but do not give voting instructions, we will vote your shares in accordance with the
recommendation of the Board on each of the proposals as set forth below. If you give us your proxy, your shares will be
voted at the discretion of the proxy holders on any other matters that may properly come before the meeting.

Item

Matter

1 Election of Director Nominees set forth in this Proxy Statement
2 Ratification of Ernst & Young LLP as the Company’s Independent
3 Approve the Company’s Executive Compensation

Registered Public Accounting Firm for fiscal year 2021

Board Vote
Recommendation

FOR each director
nominee

FOR

FOR

Stockholder Proposals and Nominees for the 2022 Annual Meeting The Company will not consider any proposal or
nomination that is not timely or otherwise does not meet the Company’s By-law and Securities and Exchange Commission
(“SEC”) requirements for submitting a proposal or nomination. We also ask that you email a courtesy copy of any notice
to GCLegal@wm.com. A copy of our By-laws may be obtained free of charge by writing to our Corporate Secretary and is
available in the “ESG — Corporate Governance” section of the “Investors” page on our website at www.wm.com.

Stockholder Proposals: Eligible stockholders who wish to submit a proposal for inclusion in the proxy statement pursuant
to Rule 14a-8 under the Securities Exchange Act of 1934, as amended (the “Exchange Act”) for our 2022 Annual Meeting
must submit their proposal to our Corporate Secretary at Waste Management, Inc., 800 Capitol Street, Suite 3000,
Houston, Texas 77002 for receipt on or before November 29, 2021. The proponent and the proposal must comply with the
requirements set forth in the federal securities laws, including Rule 14a-8 of the Exchange Act, in order to be included in
the Company’s proxy statement and proxy card for the 2021 Annual Meeting.

2 |

2021 Proxy Statement

PROXY STATEMENT

Advance Notice Proposals and Nominations: In addition, the Company’s By-laws establish advance notice procedures that
must be complied with for stockholders to bring proposals that are not included in the Company’s proxy materials and
nominations of persons for election as directors (other than pursuant to our proxy access By-law discussed below)
before an annual meeting of stockholders. In accordance with our By-laws, for a proposal or nominee not included in our
proxy materials to be properly brought before the 2022 Annual Meeting, a stockholder’s notice must be delivered to our
Corporate Secretary at Waste Management, Inc., 800 Capitol Street, Suite 3000, Houston, Texas 77002 no earlier than
December 12, 2021 and no later than January 11, 2022 and must contain the information specified in the Company’s
By-laws.

Proxy Access Nominations: The Company’s By-laws permit a stockholder or group of up to 20 stockholders owning 3% or
more of the Company’s outstanding Common Stock continuously for at least three years to nominate and include in the
Company’s proxy materials director nominees constituting up to the greater of 20% of the Board of Directors or two
individuals, provided the stockholder(s) and the nominee(s) satisfy the requirements specified in the Company’s By-laws.
Notice of proxy access director nominees must be delivered to our Corporate Secretary at Waste Management, Inc., 800
Capitol Street, Suite 3000, Houston, Texas 77002 no earlier than October 30, 2021, and no later than November 29, 2021,
together with other information required by the Company’s By-laws.

Expenses of Solicitation We pay the cost of preparing, assembling and mailing this proxy-soliciting material. In addition
to the use of the mail, proxies may be solicited personally, by Internet or telephone, or by Waste Management officers and
employees of the Company’s subsidiaries without additional compensation. We pay all costs of solicitation, including
certain expenses of brokers and nominees who mail proxy materials to their customers or principals. Also, Innisfree
M&A Incorporated has been hired to help in the solicitation of proxies for the 2021 Annual Meeting for a fee of $15,000
plus associated costs and expenses.

Annual Report A copy of our Annual Report on Form 10-K for the year ended December 31, 2020, which includes our
financial statements for fiscal year 2020, is included with this Proxy Statement. The Annual Report on Form 10-K is not
incorporated by reference into this Proxy Statement or deemed to be a part of the materials for the solicitation of proxies.

Householding Information We have adopted a procedure approved by the SEC called “householding.” Under this
procedure, stockholders of record who have the same address and last name and do not participate in electronic delivery
of proxy materials will receive only one copy of the Proxy Statement and Annual Report unless we are notified that one or
more of these individuals wishes to receive separate copies. This procedure helps reduce our printing costs and postage
fees.

If you wish to receive a separate copy of this Proxy Statement and the Annual Report, please contact: Waste Management,
Inc., Corporate Secretary, 800 Capitol Street, Suite 3000, Houston, Texas 77002, telephone 713-512-6200.

If you do not wish to participate in householding in the future and prefer to receive separate copies of the proxy materials,
please contact: Broadridge Financial Solutions, Attention Householding Department, 51 Mercedes Way, Edgewood,
NY 11717, telephone 1-866-540-7095. If you are currently receiving multiple copies of proxy materials and wish to
receive only one copy for your household, please contact Broadridge.

2021 Proxy Statement | 3

BOARD OF DIRECTORS

Our Board of Directors currently has ten members. Each member of our Board is elected annually. Mr. Frank M. Clark, Jr.
has reached the retirement age set forth in the Company’s Corporate Governance Guidelines; therefore, he is not standing
for re-election and his term as a director of the Company will expire at the 2021 Annual Meeting. The Board of Directors
intends to reduce the size of the Board to nine members effective as of the expiration of Mr. Clark’s term at the 2021
Annual Meeting.

Nominees for Director

Committee

Management
Development &
Compensation

Nominating &
Governance

C

C

Name

Age

Tenure

Independent

Audit

James C. Fish, Jr.

Andrés R. Gluski

Victoria M. Holt

Kathleen M. Mazzarella

Sean E. Menke

William B. Plummer

John C. Pope

Maryrose T. Sylvester

Thomas H. Weidemeyer

58

63

63

61

52

62

71

55

73

2016 – Present

2015 – Present

2013 – Present

2015 – Present

2021 – Present

2019 – Present

1997 – Present

2021 – Present

2005 – Present

Chair, as of 2021 Annual Meeting C

Member

Leadership Structure

C

Mr. Thomas H. Weidemeyer has served as our Non-Executive Chairman of the Board since May 2018 and presides over
all meetings of the Board, including executive sessions that only non-employee directors attend. Stockholders and
interested parties wishing to communicate with the Board or the non-employee directors should address their
communications to Mr. Thomas H. Weidemeyer, Non-Executive Chairman of the Board, c/o Waste Management, Inc., P.O.
Box 53569, Houston, Texas 77052-3569.

We separated the roles of Chairman of the Board and Chief Executive Officer at our Company in 2004. We believe that
having a Non-Executive Chairman of the Board is in the best interests of the Company and stockholders, due in part to the
ever-increasing demands made on boards of directors under federal securities laws, national stock exchange rules and
other federal and state regulations. The separation of the positions allows our Chairman of the Board to focus on
management of Board matters and allows our Chief Executive Officer to focus his attention on managing our business.
Additionally, we believe the separation of those roles contributes to the independence of the Board in its oversight role
and in assessing the Chief Executive Officer and management generally. The Non-Executive Chairman’s responsibilities
include leading full Board meetings and executive sessions and managing the Board function. The Board elected
Mr. Weidemeyer to serve as Chairman of the Board due to his many years as a valuable member of our Board, his
experience serving on boards of other large public companies and his extensive operational and leadership experience.
Mr. Weidemeyer also serves on all three Board committees.

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2021 Proxy Statement

BOARD OF DIRECTORS

Independence of Board Members

The Board of Directors has determined that each of the following eight non-employee director nominees are independent
in accordance with the New York Stock Exchange listing standards: Andrés R. Gluski, Victoria M. Holt, Kathleen M.
Mazzarella, Sean E. Menke, William B. Plummer, John C. Pope, Maryrose T. Sylvester and Thomas H. Weidemeyer.
James C. Fish, Jr., our President and Chief Executive Officer, is also a director of the Company. As an employee of the
Company, Mr. Fish is not an “independent” director.

To assist the Board in determining independence, the Board of Directors adopted categorical standards of director
independence, which meet or exceed the requirements of the New York Stock Exchange. These standards specify certain
relationships that are prohibited in order for the non-employee director to be deemed independent. The categorical
standards our Board uses in determining independence are included in our Corporate Governance Guidelines, which can
be found on our website. In addition to these categorical standards, our Board makes a subjective determination of
independence considering relevant facts and circumstances.

The Board reviewed all commercial and non-profit affiliations of each non-employee director and the dollar amount of all
transactions between the Company and each entity with which a non-employee director is affiliated to determine
independence. These transactions consisted of the Company, through its subsidiaries, providing waste management
services in the ordinary course of business and the Company’s subsidiaries purchasing goods and services in the ordinary
course of business and included commercial dealings with Graybar Electric Company, Inc., Sabre Corporation and The
AES Corporation. Ms. Mazzarella, Mr. Menke and Mr. Gluski, respectively, serve as chief executive officer of these entities.
The Board concluded there are no transactions between the Company and any entity with which a non-employee director
is affiliated that (a) are prohibited by our categorical standards of independence, (b) are material individually or in the
aggregate or (c) give rise to a material direct or indirect interest for that non-employee director. Accordingly, the Board
has determined that each non-employee director candidate meets the categorical standards of independence and that
there are no relationships that would affect independence.

Meetings and Board Committees

Last year the Board held seven regular meetings and four special meetings, and each committee of the Board met
independently as set forth below. Each director attended at least 75% of the meetings of the Board and the committees
on which he or she served. In addition, all directors attended the 2020 virtual Annual Meeting of Stockholders. We do not
have a formal policy, but it has been longstanding practice that all directors attend the annual meeting of stockholders
unless there are unavoidable schedule conflicts or unforeseen circumstances.

The Board appoints committees to help carry out its duties. Committee members take on greater responsibility for key
issues. All members of the Board are invited to attend, and do generally attend, all committee meetings. The committees
review meeting results and recommendations with the full Board. The Board has three separate standing committees:
the Audit Committee; the Management Development and Compensation Committee (the “MD&C Committee”); and the
Nominating and Governance Committee. Additionally, the Board has the power to appoint additional committees, as it
deems necessary.

Role in Risk Oversight

Our executive officers have primary responsibility for risk management within our Company. Our Board of Directors
oversees risk management to ensure that the processes designed, implemented and maintained by our executives are
functioning as intended and adapted when necessary to respond to changes in our Company’s strategy as well as
emerging risks. The primary means by which our Board oversees our risk management processes is through its regular
communications with management and by regularly reviewing our enterprise risk management, or ERM, framework. We
believe that our leadership team’s engagement and communication methods are supportive of comprehensive risk
management practices and that our Board’s involvement is appropriate to ensure effective oversight.

Our ERM process is supported by regular inquiries of our Company’s Senior Leadership Team, and additional members
of management and operations leadership across the enterprise, as to the risks, including emerging risks, that may
affect the execution of our strategic priorities or achievement of our long-term outlook. For the most significant risks, the
ERM process is designed to generate actionable insights that are actively discussed and reviewed with the Senior
Leadership Team and our Board. Risks and opportunities are assessed and then prioritized using internal evaluations of

2021 Proxy Statement | 5

BOARD OF DIRECTORS

financial impact, likelihood of occurrence, outlook for changes in the nature or extent of risk exposure and a self-
assessment of the Company’s confidence in existing risk mitigation efforts. The Senior Leadership Team reviews the
outcomes of the risk assessments, focusing largely on the estimated scope of impacts, as well as the adequacy of
current support by internal staff, the sufficiency of financial support for mitigation measures needed to manage and
reduce risk, and the sufficiency of any third-party expertise that may be necessary to supplement internal resources. All
significant risks have a standardized scorecard that includes forward-looking action plans with measurable indicators
and progress updates on action plans from previous assessments.

At quarterly Audit Committee meetings, management provides an ERM report and a deep-dive on specific risk topics.
Additionally, risks related to our strategy, operations and financial results are also addressed in our Board meetings. Our
President and Chief Executive Officer, Chief Operating Officer, Chief Financial Officer and Chief Legal Officer report to our
Board and Audit Committee at these meetings, and other members of management periodically attend and present
information, including those responsible for our Internal Audit, Environmental Audit, Business Ethics and Compliance,
People, Government Affairs, Digital, Insurance, Safety, Finance and Accounting functions. These presentations allow our
directors to have direct communication with management and assess management’s evaluation and administration of
the Company’s risk profile through our ERM process. Examples of key areas of assessment addressed by our ERM
process and overseen by our Audit Committee and Board include the following:
industry disruption; revenue
management; legal and regulatory; capital allocation; supply chain management; service to customers; cost discipline;
process improvement; physical infrastructure; brand management; health & safety; human capital; information security;
technology and currency, interest rate and commodity risk management. Additionally, in accordance with New York
Stock Exchange requirements, the Audit Committee is responsible for discussing our major financial risk exposures,
steps management has taken to monitor and control such exposures and the Company’s process for risk assessment
and management, and quarterly reports are made to the Audit Committee on financial and compliance risks.

Management is encouraged to communicate with our directors with respect to any issues or developments that may
require consideration between regularly scheduled Board meetings, and members of management are regularly in
direct contact with our Non-Executive Chairman of the Board and our committee chairs. Our Non-Executive Chairman of
the Board also facilitates communications with our Board of Directors as a whole and is integral in initiating the
discussions among the independent directors necessary to ensure management is adequately evaluating and overseeing
risks to our Company.

Oversight of ESG Risk and Performance

As North America’s leading provider of comprehensive waste management environmental services, sustainability and
environmental stewardship is embedded in all that we do. We have enabled a people-first, technology-led focus to drive
our mission, that we are Always Working for a Sustainable Tomorrow. As a result, it would not be effective, or possible,
to assign responsibility for oversight of our environmental, social and governance (“ESG”) risk and performance to any
one committee of our Board of Directors. Rather, various aspects of ESG, which are already organically a part of our
Board and committees’ oversight of our performance, risk management and strategic vision, are addressed in different
committees and with our full Board of Directors, as appropriate depending on the subject matter.

Our Board has a dedicated annual strategic planning session with our Senior Leadership Team and receives focused
strategic updates quarterly. Given the nature of our business, those sessions will address topics such as sustainable
operations, waste diversion, recycling business improvements, potentially disruptive technologies and environmental
impacts, risks and opportunities. In 2020, the Board received a dedicated strategy update regarding ESG and climate
impacts, responses and goal setting. Additionally, reflective of our people-first strategy and the importance of inclusion
and diversity and safety to our organization, the full Board of Directors receives annual in-depth reports on leadership,
workforce and supplier diversity, as well as quarterly safety performance updates. Through these reports, our Board
directly oversees our progress toward inclusion and diversity and safety goals.

Our Audit Committee also plays a significant role in oversight of ESG risk and performance. As discussed above, our
Audit Committee receives a quarterly ERM update with deep-dives into specific risk topics. At least annually, one of the
quarterly deep-dives will look at an aspect of ESG risk. Additionally, the Audit Committee receives quarterly reports on
our compliance programs, including ethics and environmental and safety audit, with an annual in depth review of our
compliance programs. Our Audit Committee also has responsibility for oversight of information and cyber security and
assessment of cyber threats and defenses. Our Audit Committee receives reports from our Digital organization at least

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2021 Proxy Statement

BOARD OF DIRECTORS

twice a year. Topics historically covered in such reports include third party evaluation of our technology infrastructure
and information security management system against the industry-standard NIST (National Institute of Standards and
Technology) cybersecurity framework; risk mitigation through the Company’s enterprise-wide cyber security training,
including our Board of Directors, conducted at least annually, regular simulated phishing tests and third party penetration
testing; review of the Company’s cyber incident insurance coverage and external cyber incident resources and
consideration of applicable laws and regulations, including those related to privacy.

Additional areas of ESG oversight managed by our MD&C Committee include review of employee health, welfare and
benefit programs and compensation plan risk assessment. The Committee also engages in quarterly sessions with our
President and Chief Executive Officer and our Senior Vice President and Chief People Officer regarding talent development
and succession planning at several levels of our organization. A critical component of these talent development and
succession planning efforts is the recognition that inclusion and diversity are part of the Company’s core values.
Recognizing the importance of social justice, our People programs overseen by our MD&C Committee embrace and
cultivate respect, trust, open communication and diversity of thought and people.

Strong and effective corporate governance is established and overseen by our Nominating & Governance Committee.
The Committee leads the process for annual Board, committee and director evaluations and is responsible for review
and recommendation of Board and committee composition and leadership. In connection with performing this vital
function, the Nominating & Governance Committee reviews the skills, expertise and qualifications of our existing directors,
as well as potential external candidates, and considers matters such as inclusion and diversity, tenure and Board
refreshment. These efforts deliver on the Nominating & Governance Committee’s purpose to identify and nominate the
best possible candidates to guide and support the Company’s strategy and its commitment to serve and care for our
customers, the environment, the communities in which we work and our stockholders.

For additional information about the topics discussed above, including ESG goals, metrics and progress, we encourage
stockholders to review our 2020 Sustainability Report at https://sustainability.wm.com. Our 2020 Sustainability Report
does not constitute a part of, and is not incorporated by reference into, this Proxy Statement or any report filed with the
SEC.

2021 Proxy Statement | 7

THE AUDIT COMMITTEE

BOARD OF DIRECTORS

Number of Meetings Held in 2020: 8

Victoria M. Holt
Sean E. Menke
Thomas H. Weidemeyer

Members:
William B. Plummer, Chairman
Frank M. Clark, Jr.
Andrés R. Gluski
Mr. Plummer has been the Chairman of our Audit Committee since May 2020. Mr. Menke was appointed to our Audit
Committee on March 15, 2021, which was after the Audit Committee’s review of our Annual Report on Form 10-K. Each
member of our Audit Committee satisfies the additional New York Stock Exchange independence standards for audit
committees set forth in Section 10A of the Exchange Act. Our Board of Directors has determined that Audit Committee
Chairman Mr. Plummer, Mr. Clark, Mr. Gluski, and Ms. Holt are audit committee financial experts as defined by the SEC
based on a thorough review of their education and financial and public company experience. Additional information
regarding our directors’ expertise and qualifications is available under “Election of Directors” below.

Key Functions
The Audit Committee’s duties are set forth in a written charter that was approved by the Board of Directors. A copy of the
charter can be found on our website. The Audit Committee generally is responsible for overseeing all matters relating to
our financial statements and reporting, independent auditors and internal audit function. As part of its function, the
Audit Committee reports the results of all of its reviews to the full Board. In fulfilling its duties, the Audit Committee, has
the following responsibilities:
Administrative Responsibilities
• Report to the Board, at least annually, all public company audit committee memberships by members of the Audit

Committee;

• Perform an annual review of its performance relative to its charter and report the results of its evaluation to the full

Board; and

• Adopt an orientation program for new Audit Committee members.
Financial Statements
• Review financial statements and Forms 10-K and 10-Q with management and the independent auditor;
• Review all earnings press releases and discuss with management the type of earnings guidance that we provide to

analysts and rating agencies;

• Discuss with the independent auditor any material changes to our accounting principles and matters required to be
communicated by Public Company Accounting Oversight Board (United States) Auditing Standard No. 1301
Communications with Audit Committees;

• Review our financial reporting, accounting and auditing practices with management, the independent auditor and our

internal auditors;

• Review management’s and the independent auditor’s assessment of the adequacy and effectiveness of internal

controls over financial reporting; and

• Review executive officer certifications related to our reports and filings.
Independent Auditor
• Engage an independent auditor, determine the auditor’s compensation and replace the auditor if necessary;
• Review the independence of the independent auditor and establish our policies for hiring current or former employees

of the independent auditor;

• Evaluate the lead partner of our independent audit team and review a report, at least annually, describing the

independent auditor’s internal control procedures; and

• Pre-approve all services, including non-audit engagements, provided by the independent auditor.

Internal Audit
• Review the plans, staffing, reports and activities of the internal auditors; and
• Review and establish procedures for receiving, retaining and handling complaints, including anonymous complaints

by our employees, regarding accounting, internal controls and auditing matters.

8 |

2021 Proxy Statement

BOARD OF DIRECTORS

AUDIT COMMITTEE REPORT
The role of the Audit Committee is, among other things, to oversee the Company’s financial reporting process on behalf
of the Board of Directors, to recommend to the Board whether the Company’s financial statements should be included
in the Company’s Annual Report on Form 10-K and to select the independent auditor for ratification by stockholders.
Company management is responsible for the Company’s financial statements as well as for its financial reporting
process, accounting principles and internal controls. The Company’s independent auditors are responsible for
performing an audit of the Company’s financial statements and expressing an opinion as to the conformity of such
financial statements with accounting principles generally accepted in the United States.
The Audit Committee has reviewed and discussed the Company’s audited financial statements as of and for the year
ended December 31, 2020 with management and the independent registered public accounting firm, and has taken the
following steps in making its recommendation that the Company’s financial statements be included in its annual report:
• First, the Audit Committee discussed with Ernst & Young LLP, the Company’s independent registered public accounting
firm for fiscal year 2020, those matters required to be discussed by the applicable requirements of the Public
Company Accounting Oversight Board (United States) and the SEC, including information regarding the scope and
results of the audit. These communications and discussions are intended to assist the Audit Committee in overseeing
the financial reporting and disclosure process.

• Second, the Audit Committee discussed with Ernst & Young LLP its independence and received from Ernst & Young
LLP a letter concerning independence as required under applicable independence standards for auditors of public
companies. This discussion and disclosure helped the Audit Committee in evaluating such independence. The Audit
Committee also considered whether the provision of other non-audit services to the Company is compatible with the
auditor’s independence.

• Third, the Audit Committee met periodically with members of management, the internal auditors and Ernst & Young
LLP to review and discuss internal controls over financial reporting. Further, the Audit Committee reviewed and
discussed management’s report on internal control over financial reporting as of December 31, 2020, as well as Ernst
& Young LLP’s report regarding the effectiveness of internal control over financial reporting.

• Finally, the Audit Committee reviewed and discussed, with the Company’s management and Ernst & Young LLP, the
Company’s audited consolidated balance sheet as of December 31, 2020, and consolidated statements of operations,
comprehensive income, cash flows and changes in equity for the fiscal year ended December 31, 2020, including the
quality, not just the acceptability, of the accounting principles, the reasonableness of significant judgments and the
clarity of the disclosure.

The Committee has also discussed with the Company’s internal auditors and independent registered public accounting
firm the overall scope and plans of their respective audits. The Committee meets periodically with both the internal
auditors and independent registered public accounting firm, with and without management present, to discuss the
results of their examinations and their evaluations of the Company’s internal controls over financial reporting.
The members of the Audit Committee are not engaged in the accounting or auditing profession and, consequently, are
not experts in matters involving auditing or accounting. In the performance of their oversight function, the members of
the Audit Committee necessarily relied upon the information, opinions, reports and statements presented to them by
Company management and by the independent registered public accounting firm.
Based on the reviews and discussions explained above (and without other independent verification), the Audit Committee
recommended to the Board (and the Board approved) that the Company’s financial statements be included in its annual
report for its fiscal year ended December 31, 2020. The Committee has also approved the selection of Ernst & Young LLP
as the Company’s independent registered public accounting firm for fiscal year 2021.
The Audit Committee of the Board of Directors
William B. Plummer, Chairman
Frank M. Clark, Jr.
Andrés R. Gluski
Victoria M. Holt
Thomas H. Weidemeyer

2021 Proxy Statement | 9

THE MANAGEMENT DEVELOPMENT AND COMPENSATION COMMITTEE

BOARD OF DIRECTORS

Number of Meetings Held in 2020: 5

John C. Pope
Maryrose T. Sylvester
Thomas H. Weidemeyer

Members:
Frank M. Clark, Jr., Chairman
Andrés R. Gluski
Kathleen M. Mazzarella
William B. Plummer
Mr. Clark has served as the Chairman of our MD&C Committee since May 2011. Ms. Sylvester was appointed to our
MD&C Committee on March 15, 2021, which was after the MD&C Committee’s approval of the Compensation Committee
Report below. Each member of our MD&C Committee is independent in accordance with the rules and regulations of the
New York Stock Exchange. Chairman Clark has reached the retirement age set forth in the Company’s Corporate
Governance Guidelines and is not standing for re-election. In February 2021, the Nominating and Governance Committee
recommended, and the Board approved, appointment of Mr. Gluski to become Chairman of our MD&C Committee,
effective upon the expiration of Chairman Clark’s term as a director of the Company at the 2021 Annual Meeting.
Key Functions

Our MD&C Committee is responsible for overseeing our executive officer compensation, as well as developing the
Company’s compensation philosophy generally. The MD&C Committee’s written charter, which was approved by the
Board of Directors, can be found on our website. In fulfilling its duties, the MD&C Committee has the following
responsibilities:

• Review and establish policies governing the compensation and benefits of our executive officers;

• Approve the compensation of our executive officers and set the bonus plan goals for those individuals;

• Conduct an annual evaluation of our Chief Executive Officer by all independent directors and set his compensation;

• Oversee the administration of our equity-based incentive plans;

• Review the results of the stockholder advisory vote on executive compensation and consider any implications of such

voting results on the Company’s compensation programs;

• Recommend to the full Board new Company compensation and benefit plans or changes to our existing plans;

• Evaluate and recommend to the Board the compensation paid to our non-employee directors;

• Review the independence of the MD&C Committee’s compensation consultant annually; and

• Perform an annual review of its performance relative to its charter and report the results of its evaluation to the full

Board.

In overseeing compensation matters, the MD&C Committee may delegate authority for day-to-day administration and
interpretation of the Company’s plans, including selection of participants, determination of award levels within plan
parameters, and approval of award documents, to Company employees. However, the MD&C Committee may not
delegate any authority to Company employees under those plans for matters affecting the compensation and benefits of
the executive officers.

COMPENSATION COMMITTEE REPORT

The MD&C Committee has reviewed and discussed the Compensation Discussion and Analysis, beginning on page 23,
with management. Based on their review and discussions, the MD&C Committee recommended to the Board of Directors
that the Compensation Discussion and Analysis be included in the Company’s Proxy Statement.
The Management Development and Compensation Committee of the Board of Directors
Frank M. Clark, Jr., Chairman
Andrés R. Gluski
Kathleen M. Mazzarella
William B. Plummer
John C. Pope
Thomas H. Weidemeyer

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2021 Proxy Statement

BOARD OF DIRECTORS

COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION

During 2020, Ms. Holt, Ms. Mazzarella and Messrs. Clark, Gluski, Plummer, Pope and Weidemeyer served on the MD&C
Committee. No member of the MD&C Committee was an officer or employee of the Company during 2020; no member of
the MD&C Committee is a former officer of the Company; and during 2020, none of our executive officers served as a
member of a board of directors or compensation committee of any entity that has one or more executive officers who
serve on our Board of Directors or MD&C Committee.

THE NOMINATING AND GOVERNANCE COMMITTEE

Members:
Kathleen M. Mazzarella, Chairman
Victoria M. Holt
Ms. Mazzarella was named Chairman of our Nominating and Governance Committee in May 2018. Each member of our
Nominating and Governance Committee is independent in accordance with the rules and regulations of the New York
Stock Exchange.

John C. Pope
Thomas H. Weidemeyer

Number of Meetings Held in 2020: 5

Key Functions

The Nominating and Governance Committee has a written charter that has been approved by the Board of Directors and
can be found on our website. It is the duty of the Nominating and Governance Committee to oversee matters regarding
corporate governance.
In fulfilling its duties, the Nominating and Governance Committee has the following
responsibilities:

• Review and recommend the composition of our Board, including the nature and duties of each of our committees, in

accordance with our Corporate Governance Guidelines;

• Evaluate the charters of each of the committees and recommend directors to serve as committee chairs;

• Review individual director’s performance in consultation with the Chairman of the Board and review the overall

effectiveness of the Board;

• Recommend retirement policies for the Board, the terms for directors and the proper ratio of employee directors to

outside directors;

• Perform an annual review of its performance relative to its charter and report the results of its evaluation to the full

Board;

• Review stockholder proposals received for inclusion in the Company’s proxy statement and recommend action to be

taken with regard to the proposals to the Board; and

• Identify and recommend to the Board candidates to fill director vacancies.

The Nominating and Governance Committee is continually engaged in reviewing the skills, expertise and qualifications
of our existing directors, as well as potential external candidates, to identify and nominate the best possible candidates
to guide and support the Company’s strategy and its commitment to serve and care for our customers, the environment,
the communities in which we work and our stockholders. This is a process that the Nominating and Governance
Committee believes should continue to involve significant subjective judgments.

With the assistance of an external consultant, the Nominating and Governance Committee identified Mr. Sean E. Menke
and Ms. Maryrose T. Sylvester as potential director candidates. Following a robust consideration process summarized
below and recommendation by the Nominating and Governance Committee, the Board increased its size to ten members
and elected Mr. Menke and Ms. Sylvester to serve as members of our Board, effective March 15, 2021. The Nominating
and Governance Committee also recommended, and the Board approved, appointment of Mr. Menke to the Audit
Committee and appointment of Ms. Sylvester to the MD&C Committee. Mr. Menke and Ms. Sylvester are nominees for
re-election at the Annual Meeting.

2021 Proxy Statement | 11

BOARD OF DIRECTORS

The Nominating and Governance Committee considers current and future needs of the Board as a whole and uses a
matrix of experience, skills and expertise to develop nominee criteria. The Committee evaluates nominees based on all
factors it deems relevant, including personal and professional integrity and sound judgment, business and professional
skills and experience, independence, possible conflicts of interest, diversity, and the potential for effectiveness, in
conjunction with the other directors, to serve the long-term interests of the stockholders. The Committee seeks diversity
in business experience, professional expertise, gender and racial / ethnic background. The Nominating and Governance
Committee has considered the gender and racial / ethnic composition of our Board, including the presence of three
women, Mr. Clark’s and Mr. Plummer’s self-identification as African American / Black and Mr. Gluski’s self-identification
as Hispanic, and believes these factors, among numerous others, contribute to a valuable diversity of background,
thoughts and opinions on our Board.
When nominating and re-nominating director candidates, the Committee also considers the need for Board refreshment
and the tenure and age of individual directors and the Board as a whole. The Committee’s primary formal mechanism to
support Board refreshment is the retirement age policy set forth in the Corporate Governance Guidelines, which includes
the guideline that directors will not stand for reelection to the Board after reaching age 75 unless the Nominating and
Governance Committee determines otherwise. The Committee believes that existing practices have been effective at
bringing in new expertise and perspectives, while also maintaining the valuable industry knowledge, experience and
stability that our longer-tenured directors provide.

The Nominating and Governance Committee will consider all potential nominees on their merits and welcomes
suggestions from directors, members of management, and stockholders. Before being recommended for nomination
by the Committee, director candidates are interviewed by the Chief Executive Officer, the Chairman of the Nominating
and Governance Committee, and the Non-Executive Chairman of the Board, as well as additional members of the Board
and an outside consultant. To suggest a nominee for consideration by the Nominating and Governance Committee, you
should submit your candidate’s name, together with biographical information and his or her written consent to
nomination to the Chairman of the Nominating and Governance Committee, Waste Management, Inc., 800 Capitol Street,
Suite 3000, Houston, Texas 77002, between October 30, 2021 and November 29, 2021. Also, see “Stockholder Proposals
and Nominees for the 2022 Annual Meeting — Proxy Access Nominations” for additional information about timing,
notification and informational requirements under the Company’s proxy access By-law provisions.

Related Party Transactions

The Board of Directors has adopted a written Related Party Transactions Policy for the review and approval or ratification
of related party transactions. Our policy generally defines related party transactions as current or proposed transactions
in excess of $120,000 in which (a) the Company is a participant and (b) any director, executive officer or immediate family
member of any director or executive officer has a direct or indirect material interest. In addition, the policy sets forth
certain transactions that will not be considered related party transactions, including (a) executive officer compensation
and benefit arrangements; (b) director compensation arrangements; (c) business travel and expenses, advances and
reimbursements in the ordinary course of business; (d) indemnification payments and advancement of expenses, and
payments under directors’ and officers’ indemnification insurance policies; (e) any transaction between the Company
and any entity in which a related party has a relationship solely as a director, a less than 5% equity holder, or an employee
(other than an executive officer) and (f) purchases of Company debt securities, provided that the related party has a
passive ownership of no more than 2% of the principal amount of any outstanding series. The Nominating and Governance
Committee is responsible for overseeing the policy.

All executive officers and directors are required to notify the Chief Legal Officer or the Corporate Secretary as soon as
practicable of any proposed transaction that they or their family members are considering entering into that involves the
Company. The Chief Legal Officer will determine whether potential transactions or relationships constitute related party
transactions that must be referred to the Nominating and Governance Committee. Any member of the Committee who
has an interest in a transaction presented for consideration will abstain from voting on the related party transaction.

The Nominating and Governance Committee will review a detailed description of the transaction, including the terms of
the transaction; the business purpose of the transaction; the benefits to the Company and to the relevant related party;
and whether the transaction would require a waiver of the Company’s Code of Conduct.

12 |

2021 Proxy Statement

BOARD OF DIRECTORS

In determining whether to approve a related party transaction, the Nominating and Governance Committee will consider,
among other things, whether:

• the terms of the related party transaction are fair to the Company and such terms would be reasonable in an

arms-length transaction;

• there are business reasons for the Company to enter into the related party transaction;

• the related party transaction would impair the independence of any non-employee director;

• the related party transaction would present an improper conflict of interest for any director or executive officer of

the Company; and

• the related party transaction is material to the Company or the individual.

The Nominating and Governance Committee’s consideration of related party transactions and its determination of
whether to approve such a transaction are reflected in the minutes of the Nominating and Governance Committee’s
meetings. As discussed above under “Independence of Board Members,” the Company reviewed all transactions between
the Company and each entity with which a non-employee director is affiliated, as well as all transactions between the
Company and each entity with which an executive officer is affiliated, and the Company is not aware of any transactions
in 2020 that are required to be disclosed.

Board of Directors Governing Documents

Stockholders may obtain copies of our Corporate Governance Guidelines, the charters of the Audit Committee, the MD&C
Committee, and the Nominating and Governance Committee, and our Code of Conduct free of charge by contacting the
Corporate Secretary, c/o Waste Management, Inc., 800 Capitol Street, Suite 3000, Houston, Texas 77002 or by accessing
the “ESG — Corporate Governance” section of the “Investors” page on our website at www.wm.com.

Non-Employee Director Compensation

Our non-employee director compensation program consists of equity awards and cash consideration. Director
compensation is recommended annually by the MD&C Committee, with the assistance of an independent third-party
consultant, and set by action of the Board of Directors. The Board’s goal in designing directors’ compensation is to
provide a competitive package that will enable the Company to attract and retain highly skilled individuals with relevant
experience. The compensation is also designed to reward the time and talent required to serve on the board of a company
of our size and complexity. The Board seeks to provide sufficient flexibility in the form of compensation delivered to meet
the needs of different individuals while ensuring that a substantial portion of directors’ compensation is linked to the
long-term success of the Company.

2020 Non-Employee Director Compensation

In February 2020, the MD&C Committee conducted its annual review of non-employee director compensation with the
assistance of the independent third-party consultant. The MD&C Committee recommended, and the Board of Directors
approved, the following increases in non-employee director compensation, and such increases took effect with the next
installments that were paid or granted in July 2020: (a) annual grant of Common Stock increased from $155,000 to
$165,000; (b) annual cash retainer increased from $110,000 to $115,000 and (c) annual cash retainer for the Nominating
and Governance Committee Chair increased from $15,000 to $20,000. Prior to this change, non-employee director
compensation had been held flat since 2017.

Equity Compensation

Non-employee directors receive an annual grant of shares of Common Stock under the Company’s 2014 Stock Incentive
Plan. The shares are fully vested at the time of grant; however, non-employee directors are required to hold all net
shares until one year after retirement and are subject to ownership guidelines, as discussed below. The grant of shares
is generally made in two equal installments, and the number of shares issued is based on the market value of our
Common Stock on the dates of grant, which are typically January 15 and July 15 of each year. Each non-employee
director serving at the time received a grant of Common Stock valued at approximately $77,500 in January 2020.
Pursuant to the compensation increases discussed above, each non-employee director serving at the time received a
grant of Common Stock valued at approximately $82,500 in July 2020. Mr. Weidemeyer received an additional grant of
Common Stock valued at approximately $50,000 in each of January 2020 and July 2020 for his service as Non-Executive
Chairman of the Board in 2020.

2021 Proxy Statement | 13

Cash Compensation

All non-employee directors receive an annual cash retainer for Board service and additional cash retainers for serving
as a committee chair. Directors do not receive meeting fees in addition to the retainers. The annual cash retainer is
generally paid in advance in two equal installments in January and July of each year. The table below sets forth the cash
retainers for 2020, after giving effect to the compensation increases discussed above:

BOARD OF DIRECTORS

Annual Retainer
Annual Chair Retainers

$115,000
$100,000 for Non-Executive Chairman
$25,000 for Audit Committee Chair
$20,000 for MD&C Committee Chair
$20,000 for Nominating and Governance Committee Chair

Stock Ownership Guidelines for Non-Employee Directors

Our non-employee directors are subject to ownership guidelines that establish a minimum ownership level and require
that all net shares received in connection with a stock award, after selling shares to pay all applicable taxes, be held
during their tenure as a director and for one year following termination of Board service. The MD&C Committee amended
the ownership guidelines for employees and directors in November 2020 to increase the assumed stock price from $80
per share to $100 per share, to better reflect more recent sustained market prices for our Common Stock since the prior
revision in November 2018. As a result, non-employee directors are now required to hold 5,750 shares, valued at
approximately five times the 2020 annual cash retainer for non-employee directors. There is no deadline for non-
employee directors to reach their ownership guideline; however, the MD&C Committee performs regular reviews to
confirm that all non-employee directors are in compliance or are showing sustained progress toward achievement of
their ownership guideline. All of our non-employee directors have reached the ownership guideline, except our newest
directors, Mr. Menke, Mr. Plummer and Ms. Sylvester, are making appropriate progress toward the ownership guideline.
Additionally, our Insider Trading Policy provides that directors are not permitted to hedge their ownership of Company
securities, including trading in options, warrants, puts and calls or similar derivative instruments on any security of the
Company or selling any security of the Company “short.”

Director Compensation Table

The table below shows the aggregate cash paid, and stock awards issued, to the non-employee directors in 2020 in
accordance with the descriptions set forth above:

Name
Frank M. Clark, Jr.
Andrés R. Gluski
Patrick W. Gross(2)
Victoria M. Holt
Kathleen M. Mazzarella
William B. Plummer(3)
John C. Pope
Thomas H. Weidemeyer

Fees Earned
or Paid in
Cash ($)
132,500
112,500
67,500
112,500
130,000
129,327
112,500
212,500

Stock
Awards
($)(1)
159,973
159,973
77,501
159,973
159,973
159,973
159,973
259,978

Total ($)
292,473
272,473
145,001
272,473
289,973
289,300
272,473
472,478

(1) Amounts in this column represent the grant date fair value of stock awards granted in 2020, in accordance
with Financial Accounting Standards Board Accounting Standards Codification Topic 718. The grant date
fair value of the awards is equal to the number of shares issued multiplied by the average of the high and
low market price of our Common Stock on each date of grant; there are no assumptions used in the
valuation of shares.

(2) As of the 2020 Annual Meeting, Mr. Gross had reached the retirement age set forth in the Company’s
Corporate Governance Guidelines; therefore, he did not stand for re-election and his term as a director of
the Company expired on May 12, 2020.

(3) Mr. Plummer received a prorated cash payment for service as Audit Committee Chairman from May 12,

2020 until the next regular installment of retainer payments in July 2020.

14 |

2021 Proxy Statement

ELECTION OF DIRECTORS

(Item 1 on the Proxy Card)

The first item on the proxy card is the election of nine directors to serve until the 2022 Annual Meeting of Stockholders or
until their respective successors have been duly elected and qualified. The Board has nominated the nine director
candidates named below and recommends that you vote FOR their election. If any nominee is unable or unwilling to
serve as a director, which we do not anticipate, the Board, by resolution, may reduce the number of directors that
constitute the Board or may choose a substitute. To be elected, a director must receive a majority of the votes cast with
respect to that director at the meeting. Our Company’s By-laws provide that if the number of shares voted “for” any
director nominee does not exceed 50% of the votes cast with respect to that director, he or she will tender his or her
resignation to the Board of Directors contingent on the acceptance of such resignation by the Board. The Nominating and
Governance Committee will then make a recommendation to the Board on whether to accept or reject the resignation, or
whether other action should be taken. The Board will act on the resignation, taking into account the Nominating and
Governance Committee’s recommendation, and publicly disclose its decision and the rationale behind it within 90 days of
the date of the certification of the election results.

The table below shows all of our director nominees; their ages, terms of office on our Board; experience within at least
the past five years; and qualifications our Board considered when inviting them to serve as a director as well as
nominating them for re-election. We believe that, as a general matter, our directors’ past five years of experience gives
an indication of the wealth of knowledge and experience these individuals have and that our Board considered; however,
we have also included specific skills and areas of expertise that makes each of these individuals a valuable member of
our Board. Each of the director nominees currently serves on our Board of Directors.

Director Nominees

JAMES C. FISH, JR.

Age: 58

Director since:
November 2016

POSITION AND BUSINESS EXPERIENCE

President and Chief Executive Officer — Waste Management, Inc. since November 2016; also
served as President and Chief Financial Officer — from July 2016 to November 2016;
Executive Vice President and Chief Financial Officer from 2012 to July 2016; Senior Vice
President — Eastern Group from 2011 to 2012; Area Vice President — Pennsylvania and
West Virginia Area from 2009 to 2011 and Market Area General Manager — Western
Pennsylvania/West Virginia from 2008 to 2009 and Rhode Island/Southern Massachusetts
from 2006 to 2008.

QUALIFICATIONS

Mr. Fish has been our President and Chief Executive Officer and a member of the Board of
Directors since November 2016. Mr. Fish joined the Company in 2001 and held several key
positions with the Company prior to his promotion, including Executive Vice President and
Chief Financial Officer, Senior Vice President for the Company’s Eastern Group, Area Vice
President for the Pennsylvania and West Virginia Area and Vice President of Price
Management. As a result, Mr. Fish has a broad and deep understanding of the Company and
the strategic actions necessary to deliver stockholder value.

2021 Proxy Statement | 15

ANDRÉS R. GLUSKI

POSITION AND BUSINESS EXPERIENCE

ELECTION OF DIRECTORS

President, Chief Executive Officer and Director — The AES Corporation (global energy
company) since 2011; also served as Executive Vice President and Chief Operating Officer
from 2007 to 2011.

Director of AES Gener (Chile) from 2005 to January 2020.

Director of Fluence Energy, LLC, a private company, since March 2019.

QUALIFICATIONS

As CEO of The AES Corporation, a Fortune 500 company in the electricity sector, Mr. Gluski
has led the transformation of the company to become a leader in renewable energy, energy
storage and cloud-based energy efficiency services. Under his leadership, AES has been
designated as one of the World’s Most Ethical Companies by the Ethisphere® Institute every
year since 2014. Mr. Gluski has extensive experience in finance, operations and turnarounds.
He serves as Chairman of the Council of the Americas and has been voted one of the “Most
Influential Leaders” by Latino Leaders magazine.

Age: 63

Director since:
2015

Board Committees:
Audit and Management
Development &
Compensation
(Chair, effective
May 2021)

VICTORIA M. HOLT

POSITION AND BUSINESS EXPERIENCE

President and Chief Executive Officer — Proto Labs, Inc. (online and technology-enabled
quick-turn manufacturer) from 2014 to March 2021; also served as Director since 2014
(retiring May 2021).

Director of Piper Sandler Companies (formerly Piper Jaffray Companies) since
September 2019.

Nominated for election to serve as a Director of A. O. Smith Corp. for a term commencing in
April 2021.

Director of Watlow Electric Manufacturing Company, a private company, since 2012.

QUALIFICATIONS

Age: 63

Director since:
2013

Board Committees:
Audit and Nominating &
Governance

Ms. Holt has served in executive positions at public companies for many years, providing her
with extensive knowledge about operations, management, logistical requirements and
measuring financial performance of large public companies. Her background and education
provide her with expertise in applying environmental solutions critical to our Company’s
strategy. She also has many years of experience serving on the board of directors for public
companies.

16 |

2021 Proxy Statement

ELECTION OF DIRECTORS

KATHLEEN M. MAZZARELLA

Age: 61

Director since:
2015

Board Committees:
Management
Development &
Compensation and
Nominating &
Governance (Chair)

SEAN E. MENKE

Age: 52

Director since:
March 2021

Board Committee:
Audit

POSITION AND BUSINESS EXPERIENCE

Chairman, President and Chief Executive Officer — Graybar Electric Company,
Inc.
(distributor of electrical, communications and data networking products and provider of
related supply chain management and logistics services) since 2013; also served as
President and Chief Executive Officer from 2012 to 2013 and Executive Vice President and
Chief Operating Officer from 2010 to 2012.

Director of Cigna Corporation since December 2018.

Director of Express Scripts Holding Company from June 2017 until acquisition by Cigna
Corporation in December 2018.

Director of Core & Main, a private company, since January 2019.

Director of Federal Reserve Bank of St. Louis from 2015 to December 2019; Chair of the
Board from April 2016 to December 2019.

QUALIFICATIONS

Ms. Mazzarella has experience serving as the chief executive of a large corporation,
developing expertise in the areas of logistics and supply chain management. During her
more than 40-year tenure at Graybar, Ms. Mazzarella has held executive-level positions in
sales, human resources, strategic planning and marketing. This diverse background
combined with her deep and valuable experience leading various aspects of a customer-
focused business will help the Company achieve its strategy to provide an exceptional
customer experience. She also has experience serving on large public company, private
company and non-profit boards.

POSITION AND BUSINESS EXPERIENCE

President, Chief Executive Officer and Director — Sabre Corporation (software and
technology solutions provider to the travel industry) since December 2016; also served as
President of Sabre Travel Network from 2015 to December 2016.

QUALIFICATIONS

Mr. Menke is a proven transformation leader, using his extensive experience in technology
and transportation operations to bring together strategy and data to address complex
issues. Mr. Menke has substantial executive leadership experience, having served as
President and Chief Executive Officer of Sabre Corporation since 2016, preceded by more
than 20 years in the airline industry. His expertise in logistics and commitment to delivering
efficient, customer-focused innovation through imaginative technology solutions will help
further the Company’s strategy to differentiate our services. Mr. Menke also has
several years of experience serving on a public company board of directors.

2021 Proxy Statement | 17

WILLIAM B. PLUMMER

POSITION AND BUSINESS EXPERIENCE

ELECTION OF DIRECTORS

Executive Vice President and Chief Financial Officer — United Rentals, Inc. (world’s largest
equipment rental company) from 2008 to October 2018; also served as Senior Adviser from
October 2018 to January 2019.

Director of Global Payments Inc. since May 2017.

Chairman of the Board — Nesco Holdings, Inc. since July 2019.

Director of Venture Metals, LLC, a private company, since July 2019.

Director of Cisco Equipment, Inc. a private company, since February 2020.

Director of John Wiley & Sons, Inc. from 2003 to September 2019.

Director of United Rentals North America,
January 2019.

Inc., a private company, from 2008 to

QUALIFICATIONS

Mr. Plummer has more than two decades of financial leadership experience. During his
tenure at United Rentals, Mr. Plummer was responsible for the development of the
company’s finance activities, investor relations, and co-led its merger, acquisition and
divestiture strategies. Mr. Plummer also served as Chief Financial Officer of Dow Jones &
Company, where he set policy for global finance and corporate strategy. Mr. Plummer has
experience as a member of the board of directors of a number of other large public
companies, with particular focus on audit committee service and leadership.

POSITION AND BUSINESS EXPERIENCE

Chairman of the Board — PFI Group (private investment firm) since 1994.

Chairman of the Board — R.R. Donnelley & Sons Company since 2014; Director of
R.R. Donnelley & Sons Company, or predecessor companies, since 1996.

Lead Director — The Kraft Heinz Company since January 2021; Director of The Kraft Heinz
Company, or predecessor companies including Kraft Foods Group, Inc., since 2001.

Director of Talgo S.A. since 2015.

Former Directorships: Con-way, Inc., or predecessor companies, from 2003 to 2015; Dollar
Thrifty Automotive Group, Inc. from 1997 to 2012; and Navistar International Corporation
from 2012 to 2013.

QUALIFICATIONS

Prior to his service on the boards of multiple major corporations, Mr. Pope served in
executive operational and financial positions at large airline companies for almost 20 years,
providing him with extensive experience and knowledge of management of large public
companies with large-scale logistical challenges, high fixed-cost structure and significant
capital requirements. His background, education and board service also provide him with
expertise in finance and accounting. Mr. Pope has served on the board of directors for many
public companies for over 30 years.

Age: 62

Director since:
August 2019

Board Committees:
Audit (Chair) and
Management
Development &
Compensation

JOHN C. POPE

Age:
71

Director since:
1997

Board Committees:
Management
Development &
Compensation and
Nominating &
Governance

18 |

2021 Proxy Statement

POSITION AND BUSINESS EXPERIENCE

U.S. Managing Director and U.S. Head of Electrification — ABB Ltd. (global technology
company focused on electrification, robotics, power and automation) from August 2019 to
August 2020.

President and Chief Executive Officer — Current, powered by GE (energy services and
information technology subsidiary of General Electric subsequently acquired by private
equity investors) from 2015 to June 2019; also served as President and Chief Executive
Officer — GE Lighting from 2011 to 2015 and President and Chief Executive Officer — GE
Intelligent Platforms (GE Fanuc) from 2006 to 2011.

Director of Harley-Davidson, Inc. since August 2016.

QUALIFICATIONS

Ms. Sylvester is a strategic, growth-oriented leader who is passionate about technology,
innovation and automation. Through her recent experience leading the U.S. electrification
business for ABB Group, combined with her 19 years of executive leadership for divisions of
GE, Ms. Sylvester has developed expertise in delivering technology-enabled and energy-
efficient sustainable solutions. Ms. Sylvester brings extensive knowledge regarding
consumer marketing, supply chain strategy, and operational improvement. She also has
governance experience from her service on a public company board of directors.

POSITION AND BUSINESS EXPERIENCE

Chief Operating Officer — United Parcel Service, Inc. (package delivery and supply chain
services company) from 2001 to 2003; Senior Vice President — United Parcel Service, Inc.
from 1994 to 2003.

President, UPS Airlines (UPS owned airline) from 1994 to 2003.

Director of NRG Energy, Inc. since 2003.

Director of Amsted Industries Incorporated, a private company, since 2007.

Director of The Goodyear Tire & Rubber Company from 2004 to April 2020.

QUALIFICATIONS

Mr. Weidemeyer served in executive positions at a large public company for several years
and has served as our Non-Executive Chairman of the Board since May 2018. His roles
encompassed significant operational management responsibility, providing him knowledge
and experience in an array of functional areas critical to large public companies, including
supply chain and logistics management. Mr. Weidemeyer also has over 15 years of
experience serving on the board of directors for public companies.

ELECTION OF DIRECTORS

MARYROSE T. SYLVESTER

Age:
55

Director since:
March 2021

Board Committee:
Management
Development &
Compensation

THOMAS H. WEIDEMEYER

Age:
73

Director since:
2005

Chairman of the
Board since:
May 2018

Board Committees:
Audit, Management
Development &
Compensation and
Nominating & Governance

FOR THE BOARD OF DIRECTORS RECOMMENDS THAT YOU VOTE FOR THE ELECTION

OF EACH OF THE NINE DIRECTOR NOMINEES.

2021 Proxy Statement | 19

DIRECTOR AND OFFICER STOCK OWNERSHIP
Our Board of Directors has adopted stock ownership guidelines for our non-employee directors based on the
recommendation of the MD&C Committee, as described in the Non-Employee Director Compensation discussion. Our
executive officers, including Mr. Fish, are also subject to stock ownership guidelines, as described in the Compensation
Discussion and Analysis.
The Security Ownership of Management table below shows the number of shares of Common Stock each director and
each executive officer named in the Summary Compensation Table beneficially owned as of March 17, 2021, our record
date for the Annual Meeting, as well as the number owned by all directors and executive officers as a group. These
individuals, both individually and in the aggregate, own less than 1% of our outstanding shares as of the record date.
SECURITY OWNERSHIP OF MANAGEMENT

Shares of Common
Stock Covered by
Exercisable Options(2)

—
—
—
—
—
—
—
—
—
131,909
50,648
15,955
35,164
27,844
390,333

Shares of Common
Stock Owned(1)
33,004
12,660
18,043
10,572
—
2,677
54,372
—
33,559
249,447
25,473
86,898
28,499
23,431
658,102

Name
Frank M. Clark, Jr.
Andrés R. Gluski
Victoria M. Holt
Kathleen M. Mazzarella(3)
Sean E. Menke(4)
William B. Plummer
John C. Pope
Maryrose T. Sylvester(4)
Thomas H. Weidemeyer(5)
James C. Fish, Jr.(6)
Devina A. Rankin
John J. Morris, Jr.
Tara J. Hemmer
Steven R. Batchelor
All directors and executive officers as a group (19 persons)(7)
(1) The table reports beneficial ownership in accordance with Rule 13d-3 under the Exchange Act. The amounts reported
above include 4,025 stock equivalents attributed to Mr. Fish, 2,263 stock equivalents attributed to Mr. Morris and
985 stock equivalents attributed to Mr. Batchelor, based on their holdings in the Company’s 401(k) Retirement
Savings Plan stock fund. The amounts reported above also include 94,844 shares of Common Stock deferred by
Mr. Fish. Deferred shares were earned on account of vested equity awards and pay out in shares of Common Stock
after the executive’s departure from the Company pursuant to the Company’s 409A Deferral Savings Plan (“409A
Deferral Plan”).
Executive officers may choose a Waste Management stock fund as an investment option for deferred cash
compensation under the Company’s 409A Deferral Plan. Interests in the fund are considered phantom stock because
they are equal in value to shares of our Common Stock, but these amounts are not invested in stock or funds.
Phantom stock is not included in the table above, but it represents an investment risk based on the performance of
our Common Stock. Mr. Morris and Mr. Batchelor have 2,457 and 5,134 phantom stock equivalents, respectively,
under the 409A Deferral Plan.
Includes the number of options currently exercisable and options that will become exercisable within 60 days of our
record date.

(2)

(3) Shares are held by the Mazzarella Living Trust, for which Ms. Mazzarella and her husband serve as trustees.
(4) Mr. Menke and Ms. Sylvester were elected to our Board on March 15, 2021. Each received an award of Common
Stock under our 2014 Stock Incentive Plan with a fair market value of $55,000 on the March 19, 2021 grant date, as
pro-rated equity compensation for the current director service period. See “Non-Employee Director Compensation”
above for additional information about director compensation.

(5) Shares are held by the Thomas H. Weidemeyer and Mary R. Weidemeyer Trust, for which Mr. Weidemeyer and his

(6)
(7)

wife serve as trustees.
Includes 18,692 shares held in trusts for the benefit of Mr. Fish’s minor children.
Included in the “All directors and executive officers as a group” are 10,713 stock equivalents attributable to the
executive officers’ collective holdings in the Company’s 401(k) Retirement Savings Plan stock fund. This group also
holds an aggregate of 8,608 phantom stock equivalents under the 409A Deferral Plan that are not included in the
table.

20 |

2021 Proxy Statement

SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS
The table below shows information for persons known to us to beneficially own more than 5% of our Common Stock
based on their filings with the SEC through March 17, 2021.

Name and Address

William H. Gates III

500 Fifth Avenue North
Seattle, WA 98109

The Vanguard Group

100 Vanguard Boulevard
Malvern, PA 19355

BlackRock, Inc.

55 East 52nd Street
New York, NY 10055

Shares Beneficially
Owned

Number
35,234,344(2)

Percent(1)

8.3%

34,896,452(3)

8.3%

30,563,244(4)

7.2%

(1) Percentage is calculated using the number of shares of Common Stock outstanding and entitled to vote as of

March 17, 2021.

(2) This information is based on a Schedule 13G/A filed with the SEC on February 12, 2021. Mr. Gates reports that he
has sole voting and dispositive power over 16,600,672 shares of Common Stock held by Cascade Investment, L.L.C.,
as the sole member of such entity. Additionally, the Schedule 13G/A reports that Mr. Gates and Melinda French
Gates share voting and dispositive power over 18,633,672 shares of Common Stock beneficially owned by Bill &
Melinda Gates Foundation Trust.

(3) This information is based on a Schedule 13G/A filed with the SEC on February 10, 2021. The Vanguard Group reports
that it has shared voting power over 701,749 shares of Common Stock and sole or shared dispositive power over
34,896,452 shares of Common Stock beneficially owned.

(4) This information is based on a Schedule 13G/A filed with the SEC on February 1, 2021. BlackRock, Inc. reports that
it has sole voting power over 26,850,422 shares of Common Stock and sole dispositive power over 30,563,244
shares of Common Stock beneficially owned.

2021 Proxy Statement | 21

EXECUTIVE OFFICERS

The following is a listing of our current executive officers, their ages and their business experience for at least the past
five years (other than Mr. Fish, whose age, experience and qualifications are included in the director nominees section of
this Proxy Statement). Unless otherwise specified, all prior positions listed below were with our Company.

Name

Steven R. Batchelor

Age

63

Positions Held and Business Experience for Past Five Years

• Senior Vice President — Operations since January 2019.
• Vice President, Collections and Fleet Operations from 2013 to December 2018.

Charles C. Boettcher

47

• Executive Vice President, Corporate Development and Chief Legal Officer since

February 2020.

• Senior Vice President, Corporate Development and Chief Legal Officer from

May 2019 to February 2020.

• Senior Vice President and Chief Legal Officer from January 2017 to May 2019.
• Also served as Chief Compliance Officer from May 2017 to February 2018.
• Vice President and General Counsel from September 2016 to December 2016.
• Executive Vice President, Chief Financial Officer and General Counsel of Oilfield

Water Logistics, an oilfield services company, from 2015 to August 2016.

Tara J. Hemmer

48

• Senior Vice President — Operations since January 2019.
• Senior Vice President — Operations, Safety and Environmental Compliance

John J. Morris, Jr.

Leslie K. Nagy

Tamla D. Oates-Forney

Devina A. Rankin

Nikolaj H. Sjoqvist

Michael J. Watson

from January 2018 to December 2018.

• Vice President — Disposal Operations, Closed Sites and Environmental

Compliance from September 2017 to January 2018.

• Area Vice President — Greater Mid-Atlantic Area from 2012 to May 2017.

• Executive Vice President and Chief Operating Officer since January 2019.
• Senior Vice President — Operations from 2012 to December 2018.
• Chief Strategy Officer from March 2012 to July 2012.
• Area Vice President — Greater Mid-Atlantic Area from 2011 to 2012.
• Vice President and Chief Accounting Officer since November 2017.
• Principal Accounting Officer and Controller, Parker Drilling Company, an oilfield

services company, from 2014 to November 2017.

• Senior Vice President and Chief People Officer since December 2018.
• Vice President, Human Resources, GE Energy Connections, an electrification
and automation business included in the General Electric Company
multinational conglomerate, from 2014 to April 2018.

• Executive Vice President and Chief Financial Officer since February 2020.
• Senior Vice President and Chief Financial Officer from February 2017 to

February 2020.

• Also continued to serve as Treasurer from February 2017 to August 2017.
• Vice President, Treasurer and Acting Chief Financial Officer from January 2017

to February 2017.

• Vice President and Treasurer from 2012 to January 2017.
• Senior Vice President and Chief Digital Officer since October 2017.
• Vice President — Revenue Management from 2012 to October 2017.

• Senior Vice President and Chief Customer Officer since October 2018.
• Area Vice President — Illinois / Missouri Valley Area from 2013 to

September 2018.

51

46

49

45

48

51

22 |

2021 Proxy Statement

EXECUTIVE COMPENSATION

COMPENSATION DISCUSSION AND ANALYSIS

Introduction

The Company’s Compensation Discussion and Analysis provides information about the Company’s executive
compensation philosophy and the components of its compensation programs. This includes information about how
compensation of the Company’s named executive officers for the fiscal year ended December 31, 2020 aligned with the
Company’s 2020 financial goals and performance. The Compensation Discussion and Analysis helps readers better
understand the information found in the Summary Compensation Table and other accompanying tables included in this
Proxy Statement.

This Compensation Discussion and Analysis focuses on our executive pay program as it relates to the following executive
officers during 2020, whom we refer to as the “named executive officers” or “named executives”:

• Mr. James C. Fish, Jr. — President and Chief Executive Officer since November 2016.

• Ms. Devina A. Rankin — Executive Vice President and Chief Financial Officer since February 2020; Senior Vice

President and Chief Financial Officer since February 2017.

• Mr. John J. Morris, Jr. — Executive Vice President and Chief Operating Officer since January 2019; Senior Vice

President, Operations from July 2012 to December 2018.

• Ms. Tara J. Hemmer — Senior Vice President, Operations since January 2019.

• Mr. Steven R. Batchelor — Senior Vice President, Operations since January 2019.

For additional information about the named executives’ background and prior experience with the Company, see
“Executive Officers” above.

Executive Summary

The objective of our executive compensation program is to attract, retain, reward and incentivize talented employees
who will lead the Company in the successful execution of our strategy. The Company seeks to accomplish this goal by
designing a compensation program that is supportive of and aligns with the strategy of the Company and the creation of
stockholder value, while discouraging excessive risk-taking.

We have enabled a people-first, technology-led focus, that leverages and sustains the strongest asset network in the
industry to drive best in class customer experience and growth. As North America’s leading provider of comprehensive
waste management environmental services, sustainability and environmental stewardship is embedded in all that we
do. As a result, we believe that positive financial results, including the results for the performance measures on which
our executives are compensated, are naturally aligned with the successful execution of our goals to put our people first
and position them to serve and care for our customers, the environment, the communities in which we work and our
stockholders. On the other hand, we believe our Company would not be successful, on financial performance measures
or otherwise, without our industry-leading focus on sustainability.

The following key structural elements and policies further the objective of our executive compensation program:

• a substantial portion of executive compensation is linked to Company performance, through annual cash incentive
performance criteria and long-term equity-based incentive awards. As a result, our executive compensation
program provides for notably higher total compensation in periods of above-target Company performance, as we
saw with respect to compensation elements with a three-year performance period ended 2020. Performance-
based annual cash incentive and long-term equity-based incentive awards comprised 88.6% of total 2020 target
compensation for our President and Chief Executive Officer, while approximately 80% of the 2020 target
compensation opportunities for our other named executives was performance-based;

• at target, 71.5% of total compensation of our President and Chief Executive Officer was tied to long-term equity
awards, and 60% of total compensation of our other named executives was tied to long-term equity awards,
which aligns executives’ interests with those of stockholders;

2021 Proxy Statement | 23

EXECUTIVE COMPENSATION

• our total direct compensation opportunities for named executive officers are targeted to fall in a range around the

competitive median;

• performance-based awards include threshold, target and maximum payouts correlating to a range of
performance outcomes and are based on a variety of indicators of performance, which limits risk-taking behavior;

• performance stock units with a three-year performance period, as well as stock options that vest over a three-
interests with long-term performance and reduce incentives to maximize

year period,
link executives’
performance in any one year;

• all of our executive officers are subject to stock ownership guidelines, which we believe demonstrates a

commitment to, and confidence in, the Company’s long-term prospects;

• the Company has clawback provisions in its equity award agreements and executive officer employment
agreements, and has adopted a clawback policy applicable to annual incentive compensation, designed to recoup
compensation when cause and/or misconduct are found;

• our executive officer severance policy implemented a limitation on the amount of benefits the Company may
provide to its executive officers under severance agreements entered into after the date of such policy (the
“Severance Limitation Policy”); and

• the Company has adopted a policy that prohibits it from entering into new agreements with executive officers that

provide for certain death benefits or tax gross-up payments.

2020 Pay-For-Performance

During 2020, we delivered solid operating income and cash flows despite revenue declines in our collection and disposal
lines of business due to the COVID-19 pandemic. The Company continued its commitment to supporting both organic and
inorganic growth during 2020, with the highlight being the completion of our acquisition of Advanced Disposal Services,
Inc. (“Advanced Disposal”). Following is a summary of the 2020 compensation program results:

Total Shareholder Return

With respect to the half of the performance share units (“PSUs”) granted in 2018 with a three-year performance period
ended December 31, 2020 that was subject to total shareholder return relative to the S&P 500 (“TSR PSUs”), the
performance of the Company’s Common Stock on this measure translated into a percentile rank relative to the S&P 500
of 68.21%, resulting in a 172.84% payout on these PSUs in shares of Common Stock. This performance directly benefited
our stockholders, delivering total shareholder return of 45.67% over the three-year performance period.

Cash Flow Generation

The Company generated net cash flow from operating activities, less capital expenditures, for purposes of the
performance goal associated with the other half of our PSUs (“Cash Flow PSUs”) granted in 2018, of $7.009 billion,
exceeding the maximum performance level of $6.316 billion for the three-year performance period ended December 31,
2020. This performance resulted in a maximum 200% payout on these PSUs in shares of Common Stock.

Annual Incentive Performance Measures

Company performance on annual cash incentive performance measures for named executive officers is set forth below.
Due to these results, each of the named executives received an annual cash incentive payment for 2020 equal to 68.1%
of target.

Income from Operations, excluding Depreciation and Amortization — $4.371 billion, yielding a payout of 60.9%

Income from Operations Margin — 17.70%, yielding a payout of 150.5%

Internal Revenue Growth — defined as internal revenue growth from yield, plus internal revenue growth from volume,
at the consolidated level for the traditional solid waste business — (3.00)%, yielding a payout of 0%.

In 2020, the COVID-19 global pandemic and related measures had a significant adverse impact on many sectors of the
economy, including environmental services. Despite the unpredictable and unprecedented challenges faced during the

24 |

2021 Proxy Statement

EXECUTIVE COMPENSATION

year, the 2020 executive compensation program continued to demonstrate effective alignment between executive pay
and Company performance. The payouts on the PSUs granted in 2018 correlate with outstanding cash flow generation
and total shareholder return over the three-year performance period, and both stockholders and executives were
rewarded by these above-target results.

Further, the blended results of the annual incentive performance measures are reflective of our executives taking the
right actions to deliver operating and financial performance, despite the difficult broader economic conditions. Our
executives’ successful implementation of intentional steps to decrease our operating costs and eliminate discretionary
selling, general and administrative expenses to mitigate the impact from the declines in our volumes resulted in enhanced
Company performance on the Income from Operations, excluding Depreciation and Amortization performance measure.
The Income from Operations Margin performance measure was similarly benefited by such actions, as well as proactive
steps our executives took to manage our capital spending. The Internal Revenue Growth performance measure fell
below threshold performance criteria, as we experienced revenue declines at our landfills, as well as decreased demand
from our industrial and commercial collection customers, due to the COVID-19 pandemic. Overall, while the blended
results on these annual incentive performance measures were below target, this aspect of executive compensation
rewarded our executives’ focus on operational execution and efficiency that allowed the Company to continue to provide
reliable, high quality service to our customers and generate strong financial performance in the face of exceptional
external challenges.

2020 Actual Performance and Compensation Payouts

Maximum

Annual Incentive Plan

17.70% Actual
17.15% Target
(25% weight)

$4.371B Actual
$4.863 Target
(50% weight)

Target

150.5%

60.9%

-3.0% Actual
4.0% Target
(25% weight)

0.0%

Threshold

Income from
Operations,
excluding
Depreciation &
Amortization

Income from
Operations
Margin

Internal
Revenue
Growth

Consideration of Stockholder Advisory Vote

Combined
Results

68.1%

Annual
Incentive
Award
Payout

Long-Term Performance Share Units

$7.009B Actual
$5,906B Target
(50% weight)

68th Percentile Actual
50th Percentile Target
(50% weight)

200%

172.84%

Combined
Results

186.4%

Relative TSR
(S&P 500)

Cash Flow
Generation

PSU Award
Payout

When establishing 2020 compensation for the named executives, the MD&C Committee noted the results of the advisory
stockholder votes on executive compensation, with more than 95% of shares present and entitled to vote at the annual
meeting voting in favor of the Company’s executive compensation every year since the advisory vote on compensation
was implemented. Accordingly, the results of the stockholder advisory vote have not caused the MD&C Committee to
recommend any changes to our compensation practices.

2021 Compensation Program Preview

The MD&C Committee continually reviews our compensation program to ensure it is clearly aligned with the business
strategy and best supports the accomplishment of our goals. The Committee also believes that consistency in program
design reinforces its efforts to maintain a compensation program that is straightforward, easy to communicate and

2021 Proxy Statement | 25

EXECUTIVE COMPENSATION

readily translates into actionable goals. The Committee’s choice of long-term performance measures and respective
weighting has been consistent since 2016, and the MD&C Committee is pleased with the financial results and stockholder
value that has been generated. Accordingly, the Committee has approved keeping the 2021 long-term incentive program
design consistent with the 2020 design.

With respect to the annual incentive program, the 2021 design is largely consistent with prior years, but two of the
specific performance measures have been modified, primarily in response to current impacts from our acquisition of
Advanced Disposal. The Income from Operations Margin performance measure has been replaced with an income from
operations, excluding depreciation and amortization margin performance measure, maintaining its 25% weighting. This
measure is intended to encourage responsible, high margin revenue growth and cost management and reduction, while
removing variability caused by Advanced Disposal purchase price accounting. The Internal Revenue Growth performance
measure, which would otherwise exclude the incentive to grow Advanced Disposal acquired revenue, has been replaced
with a total revenue performance measure, also maintaining its 25% weighting. This measure will encourage top line
growth, through growth of the Company’s legacy revenue, as well as the acquired Advanced Disposal revenue.

Our Compensation Philosophy for Named Executive Officers

The Company’s compensation philosophy is designed to:

• Attract and retain exceptional employees through competitive compensation opportunities;

• Encourage and reward performance through substantial at-risk performance-based compensation, while

discouraging excessive risk-taking behavior; and

• Align our decision makers’ long-term interests with those of our stockholders through emphasis on equity

ownership.

Additionally, our compensation philosophy is intended to encourage executives to embrace the Company’s strategy and
to lead the Company in setting aspirations that will continue to drive exemplary performance.

With respect to our named executive officers, the MD&C Committee believes that total direct compensation at target
should be in a range around the competitive median according to the following:

• Base salaries should be paid within a range of plus or minus 10% around the competitive median, with attention
given to individual circumstances, including strategic importance of the named executive’s role, the executive’s
experience and individual performance;

• Target short-term and long-term incentive opportunities should generally be set at the competitive median; and

• Total direct compensation opportunities should generally be within a range of plus or minus 20% around the

competitive median.

26 |

2021 Proxy Statement

EXECUTIVE COMPENSATION

Overview of Elements of Our 2020 Executive Compensation Program

Timing

Current

Short-Term
Performance
Incentive

Component

Base Salary

Annual Cash
Incentive

Purpose

Key Features

To attract and retain
executives with a competitive
level of regular income

Adjustments to base salary primarily consider competitive
market data and the executive’s individual performance and
responsibilities.

To encourage and reward
contributions to our annual
financial objectives through
performance-based
compensation subject to
challenging, yet attainable,
objective and transparent
metrics

Cash incentives are targeted at a percentage of base salary
and range from zero to 200% of target based on the following
performance measures:

• Income from Operations, excluding Depreciation and

Amortization — designed to encourage balanced growth
and profitability (weighted 50%);

• Income from Operations Margin — defined as Income from

Operations as a percentage of Revenue — motivates
executives to control costs and operate efficiently while
focusing on yield (weighted 25%); and

• Internal Revenue Growth — defined as internal revenue
growth from yield, plus internal revenue growth from
volume, at the consolidated level for the traditional solid
waste business — designed to support strategic growth
goals (weighted 25%).

The MD&C Committee has discretion to increase or decrease
an individual’s payment by up to 25% based on individual
performance, but such modifier has never been used to
increase a payment to a named executive.

Number of shares delivered range from zero to 200% of the
initial target grant based on performance over a three-year
performance period.

Payout on half of each executive’s PSUs granted in 2020 is
dependent on cash flow generation, defined as net cash flow
provided by operating activities, less capital expenditures,
with certain exclusions, which continues our focus on capital
discipline, while also aligning the Company with stockholders’
free cash flow expectations. We refer to these as Cash Flow
PSUs.

Payout on the remaining half of the PSUs granted in 2020 is
dependent on total shareholder return relative to other
companies in the S&P 500 over the three-year performance
period. We refer to these as TSR PSUs.

PSUs earn dividend equivalents that are paid at the end of the
performance period based on the number of shares earned.
Recipients can defer the receipt of shares, in which case such
shares of Common Stock will be paid out, without interest, at
the end of the deferral period.

Stock options vest in 25% increments on the first two
anniversaries of the date of grant and the remaining 50% vest
on the third anniversary.

Exercise price is the average of the high and low market price
of our Common Stock on the date of grant.

Stock options have a term of ten years.

No restricted stock units (“RSUs”) were granted to named
executives in 2020.

RSUs typically vest in full three years after the date of grant.
Time-based vesting aids retention. Dividend equivalents on
RSUs accrue and are paid in cash upon vesting.

2021 Proxy Statement | 27

Long-Term
Performance
Incentives

Performance Share
Units

To encourage and reward
building long-term stockholder
value through successful
strategy execution;

To retain executives; and

To increase stockholder
alignment through executives’
stock ownership

Stock Options

Restricted Stock
Units

To support the growth element
of the Company’s strategy and
encourage and reward stock
price appreciation over the
long-term;

To retain executives; and

To increase stockholder
alignment through executives’
stock ownership

Used on a limited basis (e.g.
promotion and new hire) to
make awards that encourage
and reward long-term
performance and increase
alignment with stockholders

EXECUTIVE COMPENSATION

Deferral Plan. Each of our named executive officers is eligible to participate in our 409A Deferral Plan and may elect to
defer receipt of portions of their base salary and cash incentives in excess of the annual compensation threshold
established under Section 401(a)(17) of the Internal Revenue Code of 1986, as amended (the “IRC”). We believe that
providing a program that allows and encourages planning for retirement is a key factor in our ability to attract and retain
talent. Additional details on the 409A Deferral Plan can be found in the Nonqualified Deferred Compensation in 2020
table and accompanying disclosure.

Perquisites. The Company provides very limited perquisites or personal benefits to executive officers, consisting of
reimbursement of the cost of physical exams, cost to the Company for spousal or guest participation in corporate events
(which did not occur in 2020 due to the COVID-19 pandemic), and use of Company aircraft for personal travel. The MD&C
Committee permits our President and Chief Executive Officer to use the Company’s aircraft for business and personal
travel; provided, however, that personal use of the Company aircraft attributed to him that results in incremental cost to
the Company shall not exceed 90 hours during any calendar year without approval from the Chairman of the MD&C
Committee. In 2020, our President and Chief Executive Officer had less than nine hours of personal use of Company
aircraft under this standard. Personal use of the Company’s aircraft by other employees resulting in incremental cost to
the Company is permitted with Chief Executive Officer approval. This generally occurs infrequently, although additional
personal use of the Company aircraft was permitted in 2020 due to the COVID-19 pandemic. The value of our named
executives’ personal use of the Company’s aircraft is treated as taxable income to the respective executive in accordance
with IRS regulations using the Standard Industry Fare Level formula. This is a different amount than we calculate
pursuant to the SEC requirement to report the incremental cost to us of their use. See note (4) to the Summary
Compensation Table below for additional information about this calculation.

Post-Employment and Change in Control Compensation. The Company provides severance protections that aid in retention
of senior leadership by providing the individual with comfort that he or she will be treated fairly in the event of an
involuntary termination not for cause. The change in control provisions included in our Executive Severance Protection
Plan, our stock option award documentation and, if applicable, employment agreements require a double trigger in order
to receive any payment in the event of a change in control situation. Additional details can be found under “— Post
Employment and Change in Control Compensation; Clawback Policies” and “Potential Payments Upon Termination or
Change in Control.”

How Named Executive Officer Compensation Decisions are Made

The MD&C Committee meets several times each year to perform its responsibilities as delegated by the Board of Directors
and as set forth in the MD&C Committee’s charter. These responsibilities include evaluating and approving the Company’s
compensation philosophy, policies, plans and programs for our named executive officers.

In the performance of its duties, the MD&C Committee regularly reviews the total compensation, including the base
salary, target annual cash incentive award opportunities, long-term incentive award opportunities and other benefits,
including potential severance payments for each of our named executive officers. At a regularly scheduled meeting each
year, the MD&C Committee reviews our named executives’ total compensation and compares that compensation to the
competitive market, as discussed below. In the first quarter of each year, the MD&C Committee meets to determine
salary increases, if any, for the named executive officers; verifies the results of the Company’s performance for annual
cash incentive and performance share unit calculations; reviews the individual annual cash incentive targets for the
current year as a percent of base salary for each of the named executive officers; and makes decisions on granting
long-term equity awards.

Compensation Consultant. The MD&C Committee uses several resources in its analysis of the appropriate compensation
for the named executive officers. The MD&C Committee selects and employs an independent consultant to provide advice
relating to market and general compensation trends. The MD&C Committee also uses the services of its independent
consultant for data gathering and analyses. The MD&C Committee has retained Frederic W. Cook & Co., Inc. (“FW Cook”)
as its independent consultant since 2002. The Company makes regular payments to FW Cook for its services around
executive compensation, including meeting preparation and attendance, advice, and best practice information, as well as
competitive data. Information about such payments is submitted to the chair of the MD&C Committee.

In addition to services related to executive compensation, FW Cook also provides the MD&C Committee information and
advice with respect to compensation of the independent directors. FW Cook has no other business relationships with the
Company and receives no other payments from the Company. The MD&C Committee adopted a charter provision requiring

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2021 Proxy Statement

EXECUTIVE COMPENSATION

that it consider the independence of any compensation consultants it uses for executive compensation matters. The
MD&C Committee has considered the independence of FW Cook in light of SEC rules and New York Stock Exchange listing
standards. In connection with this process, the MD&C Committee has reviewed, among other items, a letter from FW
Cook addressing the independence of FW Cook and the members of the consulting team serving the MD&C Committee,
including the following factors: (a) other services provided to us by FW Cook; (b) fees paid by us as a percentage of FW
Cook’s total revenue; (c) policies or procedures of FW Cook that are designed to prevent conflicts of interest; (d) any
business or personal relationships between the senior advisor of the consulting team with a member of the MD&C
Committee; (e) any Company stock owned by the senior advisor or any member of his immediate family and (f) any
business or personal relationships between our executive officers and the senior advisor. The MD&C Committee reviewed
these considerations and concluded that the work performed by FW Cook and its senior advisor involved in the
engagement did not raise any conflict of interest.

Role of CEO and our People Organization. Our President and Chief Executive Officer contributes to compensation
determinations by assessing the performance of the other named executive officers and providing these assessments
with recommendations to the MD&C Committee. Personnel within the Company’s People Organization assist the MD&C
Committee by working with the independent consultant to provide information requested by the MD&C Committee and
assisting it in designing and administering the Company’s compensation programs.

Peer Company Comparisons. The MD&C Committee uses compensation information of comparison groups of companies
to gauge the competitive market, which is relevant for attracting and retaining key talent and for ensuring that the
Company’s compensation practices are aligned with prevalent practices. For purposes of establishing the 2020 executive
compensation program, the MD&C Committee considered a competitive analysis of total direct compensation levels and
compensation mix for our executive officers during the second half of 2019, using information from:

• Size-adjusted median compensation data from two general industry surveys in which management annually
participates; the Aon Hewitt 2019 Total Compensation Measurement Survey and the Willis Towers Watson 2019
Executive Compensation Database Survey. The 2019 Aon Hewitt Total Compensation Measurement Survey
includes 450 organizations ranging in size from $60 million to $265 billion in annual revenue, and the 2019 Willis
Towers Watson Executive Compensation Database Survey includes 811 organizations ranging in size from
approximately $25 million to $200 billion in annual revenue. Data selected from these surveys is scoped based on
Company revenue; and

• Median compensation data from a comparison group of 18 publicly traded U.S. companies, described below.

The comparison group of companies is initially recommended by the independent consultant prior to the data gathering
process, with input from management and the MD&C Committee. The composition of the group is evaluated, and a final
comparison group of companies is approved by the MD&C Committee each year. The selection process for the comparison
group begins with all companies in the Standard & Poor’s North American database that are publicly traded U.S.
companies in 15 different Global Industry Classifications. These industry classifications are meant to provide a collection
of companies in industries that share similar characteristics with us. The companies are then limited to those with at
least $5 billion in annual revenue to ensure appropriate comparisons, and further narrowed by choosing those with
asset intensive domestic operations, as well as those focusing on transportation and logistics. Companies with these
characteristics are chosen because the MD&C Committee believes that it is appropriate to compare our executives’
compensation with executives that have similar responsibilities and challenges at other companies.

2021 Proxy Statement | 29

The following chart sets forth various size comparisons to companies in the comparison group; this table is provided to
evidence that the Company was appropriately positioned within its peer group for purposes of establishing 2020
compensation during 2019. All financial and market data are taken from Standard & Poor’s Capital IQ, with financial data
as of each company’s 2018 fiscal year end and market capitalization as of December 31, 2018.

Peer Company Comparison Group

EXECUTIVE COMPENSATION

Net Revenue

Operating Income

Total Assets

Total Equity

Total Employees

Market Capitalization

Waste Management Composite
Percentile Rank

45%

47%

37%

39%

71%

60%

50%

0%

10%

20%

30%

40%

50%

60%

70%

80%

18 Company Comparison Group

American Electric Power

Grainger WW

Ryder System

Avis Budget

Halliburton

Southern

C.H. Robison WW

Hertz Global Holdings

Southwest Airlines

CSX

Entergy

FedEx

NextEra Energy

Sysco

Norfolk Southern

Union Pacific

Republic Services

UPS

For purposes of each of the named executives, the general industry data and the comparison group data are blended
when composing the competitive analysis, when possible, such that the combined general industry data and the
comparison group are each weighted 50%. For competitive comparisons, the MD&C Committee has determined that total
direct compensation packages for our named executive officers within a range of plus or minus 20% of the median total
compensation of the competitive analysis is appropriate. In making these determinations, total direct compensation
consists of base salary, target annual cash incentive, and the annualized grant date fair value of long-term equity
incentive awards.

Allocation of Compensation Elements and Tally Sheets. The MD&C Committee considers the forms in which total
compensation will be paid to executive officers and seeks to achieve an appropriate balance between base salary, annual
cash incentive compensation and long-term incentive compensation. The MD&C Committee determines the size of each
element based primarily on comparison group data and individual and Company performance. The percentage of
compensation that is contingent on achievement of performance criteria typically increases in correlation to an executive
officer’s responsibilities within the Company, with performance-based incentive compensation making up a
greater percentage of total compensation for our most senior executive officers. Additionally, as an executive becomes
more senior, a greater percentage of the executive’s compensation shifts away from short-term to long-term incentive
awards.

The MD&C Committee uses tally sheets to review the compensation of our named executive officers, which show the
cumulative impact of all elements of compensation. These tally sheets include detailed information and dollar amounts
for each component of compensation, the value of all equity held by each named executive, and the value of welfare and
retirement benefits and severance payments. Tally sheets provide the MD&C Committee with the relevant information
necessary to determine whether the balance between short-term and long-term compensation, as well as fixed and
variable compensation, is consistent with the overall compensation philosophy of the Company. This information is also
useful in the MD&C Committee’s analysis of whether total direct compensation provides a compensation package that is
appropriate and competitive. Tally sheets are provided annually to the full Board of Directors.

The following charts display the allocation of total 2020 target compensation among base salary, annual cash incentive
and long-term incentives for (a) our President and Chief Executive Officer and (b) our other named executives, on average.

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2021 Proxy Statement

EXECUTIVE COMPENSATION

These charts reflect the MD&C Committee’s 2020 desired total mix of target compensation for named executives, which
includes 60% of total compensation derived from long-term equity awards, while long-term equity awards comprised
71.5% of our President and Chief Executive Officer’s total target compensation. These charts also reflect that 88.6% of
our President and Chief Executive Officer’s total target compensation opportunities awarded in 2020 were performance-
based, while approximately 80% of the total target compensation established in February 2020 for the other named
executives was performance-based. We consider stock options granted under our long-term incentive plan to be
performance-based because their value will increase as the market value of our Common Stock increases.

President and CEO

Other Named Executives, on Average

11.4%
Base Salary

17.1%
Annual Cash
Incentive

71.5%
Long-Term Equity
Incentive Awards

60.0%
Long-Term Equity
Incentive Awards

20.5%
Base Salary

19.5%
Annual Cash
Incentive

88.6% Total Performance Based

79.5% Total Performance Based

Internal Pay Equity. The MD&C Committee considers the differentials between compensation of the named executive
officers. The MD&C Committee also reviews compensation comparisons between the President and Chief Executive
Officer and the other executive officers, while recognizing the additional responsibilities of the President and Chief
Executive Officer and that such differentials will increase in periods of above-target performance and decrease in times
of below-target performance. Based on these considerations, the MD&C Committee concluded that the compensation
paid to the President and Chief Executive Officer is reasonable compared to that of the other executive officers.

Policy on Calculation Adjustments.
In 2014, the MD&C Committee adopted a policy on calculation adjustments that affect
payouts under annual and long-term incentive awards in order to address the potentially distorting effect of certain
items. Such adjustments are intended to align award payments with the underlying performance of the business; avoid
volatile, artificial inflation or deflation of awards due to unusual items in either the award year or the previous comparator
year; and eliminate counterproductive incentives to pursue short-term gains and protect current incentive opportunities.
To ensure the integrity of the adjustments, the policy provides that the MD&C Committee’s approach to adjustments shall
generally be consistent with the Company’s approach to reporting adjusted non-GAAP earnings to the investment
community, except that the MD&C Committee has determined that potential adjustments arising from a single transaction
or event generally should be disregarded unless, taken together, they change the calculated award payout by at least
five percent. For this reason, actual results reported in this Proxy Statement on financial performance measures may
differ from earnings results reported to the investment community. The MD&C Committee retains discretion to evaluate
all adjustments, both income and expense, as circumstances warrant; however, beginning with long-term equity incentive
awards granted in 2017, the MD&C Committee agreed that it shall not have the ability to use negative discretion with
respect to the calculation of cash flow for purposes of the Cash Flow PSUs, in order to avoid variable accounting treatment
for those awards.

Tax and Accounting Matters. Following the revision of Section 162(m) of the IRC in 2017, the Company generally may no
longer take a deduction for any compensation paid to any of its named executive officers in excess of $1 million.
Section 409A of the IRC (“Code Section 409A”) generally provides that any deferred compensation arrangement that does
not meet specific requirements will result in immediate taxation of any amounts deferred to the extent not subject to a
substantial risk of forfeiture. In general, to avoid a Code Section 409A violation, amounts deferred may only be paid out on
separation from service, disability, death, a specified time or fixed schedule, a change in control or an unforeseen
emergency. Furthermore, the election to defer generally must be made in the calendar year prior to performance of
services. We intend to structure all of our compensation arrangements, including our 409A Deferral Plan, in a manner
that complies with or is exempt from Code Section 409A.

We account for equity-based payments, including stock options, PSUs and RSUs, in accordance with Financial Accounting
Standards Board Accounting Standards Codification Topic 718, Stock Compensation (“ASC Topic 718”). The MD&C

2021 Proxy Statement | 31

EXECUTIVE COMPENSATION

Committee takes into consideration the accounting treatment under ASC Topic 718 when determining the form and
amount of annual long-term equity incentive awards. However, because our long-term equity incentive awards are based
on a target dollar value established prior to grant (described in further detail under “Named Executives’ 2020
Compensation Program and Results — Long-Term Equity Incentives”), this “value” will differ from the grant date fair
value of awards calculated pursuant to ASC Topic 718.

Risk Assessment. The MD&C Committee uses the structural elements set forth in the Executive Summary earlier to
establish compensation that will provide sufficient incentives for named executive officers to drive results while avoiding
unnecessary or excessive risk taking that could harm the long-term value of the Company. During 2020, the MD&C
Committee reviewed the Company’s compensation policies and practices and the assessment and analysis of related
risk conducted by the independent compensation consultant. Based on this review and analysis, the MD&C Committee
and the independent compensation consultant concluded that our compensation policies and practices do not create
risks that are reasonably likely to have a material adverse effect on the Company.

Consideration of Stockholder Advisory Vote on Executive Compensation. The MD&C Committee reviews the results of the
stockholder advisory vote on executive compensation and considers such voting results when establishing the Company’s
compensation programs. In light of the fact that more than 95% of shares present and entitled to vote at the annual
meeting have voted in favor of the Company’s executive compensation every year since the advisory vote on
compensation was implemented, the results of the stockholder advisory votes have not caused the MD&C Committee to
recommend any changes to our compensation practices.

Named Executives’ 2020 Compensation Program and Results

Base Salary

The MD&C Committee approved increases to the 2020 base salaries of named executive officers, consistent with our
compensation philosophy and driven by competitive market data, internal pay equity considerations and individual
performance relative to the executive’s responsibilities and contributions. The table below shows the 2020 annual base
salary established by the MD&C Committee for each of our named executive officers.

Named Executive Officer

Mr. Fish
Ms. Rankin(1)
Mr. Morris

Ms. Hemmer
Mr. Batchelor

2020 Base Salary

$1,275,000
$ 688,750
$ 715,750

$ 575,900
$ 575,900

(1) Ms. Rankin’s 2020 base salary was approved in February 2020 and subsequently increased in May 2020 to

the amount set forth above, following her promotion to Executive Vice President.

Annual Cash Incentive

• Annual cash incentives were dependent on the following performance measures: Income from Operations, excluding

Depreciation and Amortization; Income from Operations Margin and Internal Revenue Growth.

• Blended results on the performance measures resulted in each of the named executives receiving an annual cash

incentive payment for 2020 equal to 68.1% of target.

The MD&C Committee develops financial performance measures for annual cash incentive awards to drive improvements
in business operations, as well as support and fund the long-term strategy of the Company. The MD&C Committee has
found that the Income from Operations, excluding Depreciation and Amortization, performance measure encourages
balanced focus on growth and profitability, while the Income from Operations Margin performance measure continues to
keep the Company focused on cost control, operational improvements and yield. The Internal Revenue Growth measure
supports the Company’s strategic growth and creation of shareholder value. The MD&C Committee believes these
financial performance measures, collectively, support and align with the strategy of the Company and are appropriate
indicators of our progress toward the Company’s goals. See “2020 Pay-for-Performance” in the Executive Summary
above for a discussion of alignment between the annual cash incentive measures and Company performance in 2020.

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2021 Proxy Statement

EXECUTIVE COMPENSATION

When setting threshold, target and maximum performance measure levels each year, the MD&C Committee looks to the
Company’s historical results of operations and analyses and forecasts for the coming year. Specifically, the MD&C
Committee considers expected revenue based on analyses of pricing and volume trends, as affected by operational and
general economic factors and expected costs. The table below details the performance measures set by the MD&C
Committee for purposes of the named executive officers’ annual cash incentive for 2020.

Income from Operations, excluding Depreciation and

Amortization

Income from Operations Margin
Internal Revenue Growth

Threshold
Performance
(60% Payment)

Target
Performance
(100% Payment)

Maximum
Performance
(200% Payment)

$4.360 billion

$4.863 billion

$5.366 billion

16.0%

2.0%

17.15%

4.0%

18.3%

6.0%

The following table sets forth the Company’s performance achieved on each of the annual cash incentive performance
measures and the payout earned on account of such performance.

Income from Operations,
excluding Depreciation
and Amortization
(weighted 50%)

Income from
Operations
Margin
(weighted 25%)

Internal Revenue
Growth
(weighted 25%)

Actual

Payout
Earned

Actual

Payout
Earned

Actual

$4.371 billion

60.9%

17.70%

150.5%

(3.00)%

Payout
Earned

0%

Total
Payout Earned
(as a percentage
of Target)

68.1%

As discussed above, the MD&C Committee has discretion to adjust the performance calculations in line with its policy on
calculation adjustments. The calculation of 2020 annual cash incentive performance measures was generally made on a
basis consistent with the Company’s reporting of its 2020 financial results and excluded $155 million in costs related to
the acquisition and integration of Advanced Disposal. Additionally, the performance calculations exclude $46 million in
costs incurred in connection with the COVID-19 pandemic, primarily to transition employees to remote work
environments while maintaining continuity of operations, and $27 million in costs related to our strategic customer
service digitalization initiative. This initiative was accelerated in light of the COVID-19 pandemic and the increased
emphasis on the quality and ease of electronic interactions with our customers. In both cases, these expenditures were
not contemplated at the time that the annual cash incentive performance targets were developed, but were appropriate
and beneficial responses to external conditions.

Target annual cash incentives are a specified percentage of the executives’ base salary. The following table shows each
named executive’s target percentage of base salary for 2020 and annual cash incentive for 2020 paid in March 2021.

Named Executive Officer

Mr. Fish
Ms. Rankin
Mr. Morris

Ms. Hemmer
Mr. Batchelor

Target Percentage
of Base Salary

Annual Cash Incentive
For 2020(1)

150
100
100

90
90

$1,277,922
$ 456,597
$ 479,777

$ 347,774
$ 347,774

(1) Calculations of annual cash incentive payouts, as a percentage of base salary, were made using the named
executive’s actual base salary received in 2020. Such amounts are lower than if calculated using the 2020
base salaries in the table above due to the timing of when base salary increases take effect.

Long-Term Equity Incentives

Our equity awards are designed to hold individuals accountable for long-term decisions by rewarding the success of
those decisions. The MD&C Committee continuously evaluates the components of its programs. In determining which
forms of equity compensation are appropriate, the MD&C Committee considers whether the awards granted are achieving
their purpose; the competitive market; and accounting, tax or other regulatory issues, among others. In determining the
appropriate awards for the named executives’ 2020 annual long-term incentive award, the MD&C Committee decided to

2021 Proxy Statement | 33

EXECUTIVE COMPENSATION

grant both PSUs comprising 80% of each named executive’s award and stock options comprising 20% of each named
executive’s award, consistent with prior years. Half of each named executives’ PSUs granted in 2020 are Cash Flow PSUs
and the remaining half are TSR PSUs. Meanwhile, stock options encourage focus on increasing the market value of our
stock. Before determining the actual number of PSUs and stock options that were granted to each of the named
executives in 2020, the MD&C Committee established a target dollar amount for each named executive’s annual total
long-term equity incentive award. The values chosen were based primarily on the comparison information for the
competitive market and consideration of the named executives’ responsibility for meeting the Company’s strategic
objectives. Target dollar amounts for equity incentive awards will vary from grant date fair values calculated for
accounting purposes.

Named Executive Officer

Mr. Fish
Ms. Rankin

Mr. Morris
Ms. Hemmer

Mr. Batchelor

Overview of Performance Share Units.

Dollar Values of 2020
Long-Term Equity Incentives
Set by the Committee
(at Target)

$8,000,000
$2,000,000

$2,200,000
$1,650,000

$1,650,000

• Named executives were granted new PSUs with a three-year performance period ending December 31, 2022. Half of

each named executive’s PSUs granted in 2020 are Cash Flow PSUs and the remaining half are TSR PSUs.

• Named executives received a payout of 186.4% of the PSUs granted in 2018 with a three-year performance period
ended December 31, 2020. The Company exceeded the maximum level of performance for the Cash Flow PSUs, and
the Company exceeded the threshold and neared the maximum level of performance for the TSR PSUs.

PSUs Granted in 2020. Performance share units are granted to our named executive officers annually to align
compensation with the achievement of our long-term financial goals and to increase stockholder alignment through
stock ownership. PSUs provide an immediate retention benefit to the Company because there is unvested potential value
at the date of grant. The number of PSUs granted to our named executive officers corresponds to an equal number of
shares of Common Stock. At the end of the three-year performance period for each grant, the Company will deliver a
number of shares ranging from 0% to 200% of the initial number of PSUs granted, depending on the Company’s three-
year performance against pre-established targets.

The MD&C Committee determined the number of PSUs that were granted to each of the named executives in 2020 by
taking the targeted dollar amounts established for total long-term equity incentives (set forth in the table above) and
multiplying by 80%. Those values were then divided by the average of the high and low market price of our Common
Stock over the 30 trading days preceding the date of the MD&C Committee meeting at which the grants were approved to
determine the number of PSUs granted. The number of PSUs granted in 2020 are shown in the table below.

Named Executive Officer

Mr. Fish

Ms. Rankin
Mr. Morris

Ms. Hemmer
Mr. Batchelor

Number
of PSUs

52,892

13,224
14,546

10,910
10,910

Half of each named executive’s PSUs included in the table above are Cash Flow PSUs; the cash flow generation
performance measure requires focus on capital discipline and strengthens alignment with stockholders’ free cash flow
expectations. For purposes of these PSUs, we define cash flow as net cash provided by operating activities, less capital
expenditures, with the following adjustments: (a) costs associated with labor disruptions and multiemployer plan
withdrawal liabilities are excluded due to being required as a result of past labor commitments combined with changing

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2021 Proxy Statement

EXECUTIVE COMPENSATION

economic conditions and business climate; (b) strategic acquisition, restructuring, and transformation and reorganization
costs are excluded; (c) cash proceeds from the government-required divestiture of businesses and other assets in
connection with our acquisition of Advanced Disposal are excluded; and (d) cash proceeds from divestiture of any other
businesses and assets are included (the “2020 Cash Flow PSU Definition”). The table below shows the required
achievement of the cash flow generation performance measure and the corresponding potential payouts under our Cash
Flow PSUs granted in 2020.

Threshold

Target

Maximum

Performance

Payout

Performance

Payout

Performance

Payout

Cash Flow

$6.306 billion

50% $6.927 billion

100% $7.550 billion

200%

The remaining half of each named executive’s PSUs are TSR PSUs. This measure directly correlates executive
compensation with creation of stockholder value. Total shareholder return is calculated as follows: (Common Stock price
at end of performance period — Common Stock price at beginning of performance period + dividends during performance
period) / Common Stock price at beginning of performance period. The table below shows the required achievement of
the total shareholder return performance measure and the corresponding potential payouts under our TSR PSUs granted
in 2020.

Total Shareholder Return Relative to the S&P 500

Performance
75th percentile (Maximum)
50th percentile (Target)
25th percentile (Threshold)

Payout

200%

100%
50%

The different performance measure levels are determined based on an analysis of historical performance and current
projections and trends. The MD&C Committee uses this analysis and consideration of different scenarios related to items
that affect the Company’s performance such as yield, volumes and capital to set the performance measures. As with the
consideration of targets for the annual cash incentives, when the MD&C Committee established the cash flow targets, the
MD&C Committee carefully considered several material factors anticipated to affect the Company in 2020 and beyond,
including general economic and market conditions and economic indicators for future periods, to align the cash flow
targets with the Company’s long-range strategic plan.

Payout on PSUs for the Performance Period Ended December 31, 2020. Half of the PSUs granted in 2018 with the
performance period ended December 31, 2020 were TSR PSUs, and the remaining half of the PSUs granted in 2018 were
Cash Flow PSUs. In line with the MD&C Committee’s policy on calculation adjustments discussed above, no adjustments
were made to the performance calculations for these PSUs. With respect to the TSR PSUs with a three-year performance
period ended December 31, 2020, the performance of the Company’s Common Stock on this measure translated into
a percentile rank relative to the S&P 500 of 68.21%, resulting in a 172.84% payout in shares of Common Stock that were
issued in February 2021.

For purposes of the Cash Flow PSUs with a three-year performance period ended December 31, 2020, the Company
generated net cash flow from operating activities, less capital expenditures, of $7.009 billion, exceeding the maximum
criteria of $6.316 billion; this performance level yielded a 200% payout in shares of Common Stock that were issued in
February 2021. With respect to these Cash Flow PSUs, the underlying award agreements provide for performance to be
measured using the same methodology as the 2020 Cash Flow PSU Definition set forth above, except that these 2018
awards did not exclude cash proceeds from government-required divestitures in connection with our acquisition of
Advanced Disposal, as such divestiture proceeds were not anticipated at the time the awards were granted. However, the
Company was able to confirm to the MD&C Committee that its results on this performance measure would have exceeded
maximum criteria even without the benefit of such divestiture proceeds; and as a result, the proceeds did not impact the
award payout for the Cash Flow PSUs.

Stock Options. The MD&C Committee believes use of stock options is appropriate to support the growth element of the
Company’s strategy. The grant of options made to the named executive officers in the first quarter of 2020 in connection
with the annual grant of long-term equity awards was based on the targeted dollar amounts established for total
long-term equity incentives (set forth in the table above) and multiplied by 20%. The actual number of stock options

2021 Proxy Statement | 35

granted was determined by assigning a value to the options using an option pricing model and dividing the dollar value of
target compensation by the value of an option. The resulting number of stock options are shown in the table below.

EXECUTIVE COMPENSATION

Named Executive Officer

Mr. Fish
Ms. Rankin
Mr. Morris
Ms. Hemmer
Mr. Batchelor

Number
of Options

101,138

25,284

27,813

20,860

20,860

The stock options will vest in 25% increments on the first two anniversaries of the date of grant and the remaining 50%
will vest on the third anniversary. The exercise price of the options granted in 2020 is $126.005, which is the average of
the high and low market price of our Common Stock on the date of grant, and the options have a term of ten years. We
account for our employee stock options under the fair value method of accounting using a Black-Scholes methodology to
measure stock option expense at the date of grant. The fair value of the stock options at the date of grant is amortized to
expense over the vesting period less expected forfeitures, except for stock options granted to retirement-eligible
employees, for which expense is fully recognized at the time of grant.

Restricted Stock Units. The MD&C Committee anticipates that grants of RSUs to named executives will continue to be
made on a limited basis in cases such as a significant promotion and increased responsibilities and to attract new hires,
and that RSUs will not be a routine component of named executive compensation. No RSUs were granted to named
executives in 2020. Mr. Bachelor’s last remaining award of RSUs, granted prior to his promotion to the Senior Leadership
Team, vested in February 2021. No other named executives had unvested RSUs as of December 31, 2020.

Post-Employment and Change in Control Compensation; Clawback Policies

In December 2017, we adopted an Executive Severance Protection Plan (the “Severance
Severance Protection Plan.
Protection Plan”) and each of Messrs. Fish and Morris and Ms. Rankin entered into new or amended and restated
employment agreements (the “2017 Employment Agreements”). The Severance Protection Plan covers each of our
executive officers. The 2017 Employment Agreements do not contain separate severance entitlements, but instead
provide for additional terms and protections relating to the respective executive’s participation in the Severance
Protection Plan. The 2017 Employment Agreements are intended to transition the Company’s severance protections
away from contract-based protections and onto a standardized and flexible plan-based approach. Going forward, the
Company does not anticipate entering into new employment agreements with our executive officers, and neither
Ms. Hemmer nor Mr. Batchelor are party to an employment agreement with the Company.

Post-Employment Covenants and Clawback Policies. The 2017 Employment Agreements contain noncompetition and
nonsolicitation restrictions that apply during employment and for a two-year period following termination. Additionally,
the Severance Protection Plan contains (a) a requirement that the individual execute a general release prior to receiving
post-termination benefits and (b) a clawback feature that allows for the suspension and refund of termination benefits
for subsequently discovered cause. The clawback feature generally allows the Company to cancel any remaining
payments due and obligates the named executive to refund to the Company severance payments already made if, within
one year of termination of employment of the named executive by the Company for any reason other than for cause, the
Company determines that the named executive could have been terminated for cause.

Our current equity award agreements also include a requirement that, in order to be eligible to vest in any portion of the
award, the employee must enter into an agreement containing restrictive covenants applicable to the employee’s
behavior following termination. Additionally, our equity award agreements include compensation clawback provisions
that provide, if the MD&C Committee determines that an employee either engaged in or benefited from misconduct, then
the employee will refund any amounts received under the equity award agreements. Misconduct generally includes any
act or failure to act that caused or was intended to cause a violation of the Company’s policies, generally accepted
accounting principles or applicable laws and that materially increased the value of the equity award. Further, our MD&C
Committee has adopted a clawback policy applicable to our annual cash incentive awards that is designed to recoup
annual cash incentive payments when the recipient’s personal misconduct affects the payout calculations for the awards.

36 |

2021 Proxy Statement

EXECUTIVE COMPENSATION

Clawback terms applicable to our incentive awards allow recovery within the earlier to occur of one year after discovery
of misconduct and the second anniversary of the employee’s termination of employment.

Other Compensation Policies and Practices

Compensation Limitation Policies. The Company has adopted a Severance Limitation Policy that generally provides that
the Company may not enter into new severance arrangements with its executive officers, as defined in the federal
securities laws, that provide for benefits, less the value of vested equity awards and benefits provided to employees
generally, in an amount that exceeds 2.99 times the executive officer’s then current base salary and target annual cash
incentive, unless such future severance arrangement receives stockholder approval. The Company has also adopted its
Policy Limiting Certain Compensation Practices, which generally provides that the Company will not enter into new
compensation arrangements that would obligate the Company to pay a death benefit or gross-up payment to an executive
officer unless such arrangement receives stockholder approval. Both of these compensation limitation policies are
subject to certain exceptions, including benefits generally available to management-level employees and any payment in
reasonable settlement of a legal claim. Additionally, “Death Benefits” under the policy does not include deferred
compensation, retirement benefits or accelerated vesting or continuation of equity-based awards pursuant to generally-
applicable equity award plan provisions. None of our executive officers are party to any employment agreement or
arrangement with the Company that provides for severance, gross-up or death benefits that exceed amounts permitted
by these compensation limitation policies.

Stock Ownership Guidelines and Holding Requirements. All of our named executive officers are subject to stock ownership
guidelines. We instituted stock ownership guidelines because we believe that ownership of Company stock demonstrates
a commitment to, and confidence in, the Company’s long-term prospects and further aligns employees’ interests with
those of our stockholders. We believe that the requirement that these individuals maintain a portion of their individual
wealth in the form of Company stock deters actions that would not benefit stockholders generally. Although there is no
deadline set for executives to reach their ownership guidelines, the MD&C Committee monitors ownership levels to
confirm that executives are making sustained progress toward achievement of their ownership guidelines.

Additionally, our stock ownership guidelines contain holding requirements. Executives with a title of Senior Vice President
or higher, which includes all of our named executives, must hold 100% of all net shares acquired through the Company’s
long-term incentive plans for at least one year, and those individuals must continue to hold 100% of all such net shares
until the individual’s ownership guideline is achieved. Once achieved, the requisite stock ownership level must continue
to be retained throughout the executive’s employment with the Company. Our MD&C Committee believes these holding
periods discourage executives from taking actions in an effort to gain from short-term increases in the market value of
our stock.

The MD&C Committee regularly reviews the ownership guidelines to ensure that the appropriate share ownership levels
are in place. Guidelines are expressed as a fixed number of shares and were revised in November 2020 to account for the
Company’s more recent sustained Common Stock market value since the prior revision in November 2018. The ownership
requirement of Mr. Fish, our President and Chief Executive Officer, was over six times base salary, using his base salary
as of December 31, 2020 and an assumed $100 per share stock price. Using the closing price of our Common Stock on
March 17, 2021, the ownership requirement of our President and Chief Executive Officer is approximately 7.7 times his
base salary as of December 31, 2020. Shares owned outright, vested RSUs and PSUs that have been deferred, Common
Stock equivalents based on holdings in the Company’s 401(k) Retirement Savings Plan and phantom stock held in the
Company’s 409A Deferral Plan count toward meeting the ownership guidelines. Stock options, PSUs, RSUs and restricted
stock, if any, do not count toward meeting the ownership guidelines until they are vested or earned. The following table
outlines the stock ownership guidelines and attainment for our named executive officers.

Named Executive Officer

Mr. Fish

Ms. Rankin
Mr. Morris

Ms. Hemmer
Mr. Batchelor

Ownership
Guideline (number
of shares)

Attainment as of
March 17, 2021

82,000

20,500
21,500

11,000
11,000

304%

124%
416%

259%
260%

2021 Proxy Statement | 37

EXECUTIVE COMPENSATION

As discussed under “Director and Officer Stock Ownership,” the MD&C Committee also establishes ownership guidelines
for the independent directors and performs regular reviews to ensure all independent directors are in compliance or are
showing sustained progress toward achievement of their ownership guideline.

Insider Trading; Prohibition of Hedging and Pledging Company Securities. The Company’s Insider Trading Policy prohibits
directors, executive officers and other “designated insiders” from engaging in most transactions involving the Company’s
Common Stock during periods, determined by the Company, that those individuals are most likely to be aware of material,
non-public information. Directors, executive officers and other designated insiders subject to stock ownership guidelines
must clear all their transactions in our Common Stock with the Company’s office of the Chief Legal Officer in advance.
Additionally, it is our policy that directors, executive officers and designated insiders are not permitted to hedge their
ownership of Company securities, including (a) trading in options, warrants, puts and calls or similar derivative
instruments on any security of the Company, (b) selling any security of the Company “short” and (c) purchasing any
financial instruments (including prepaid variable forward contracts, equity swaps, collars and exchange funds) or
otherwise engaging in transactions that are designed to or have the effect of offsetting any decrease in the market value
of any security of the Company granted as compensation or held, directly or indirectly, by the director, executive officer
or designated insider. The Company’s Insider Trading Policy also provides that directors and executive officers may not
pledge Company securities or hold Company securities in a margin account.

38 |

2021 Proxy Statement

EXECUTIVE COMPENSATION

EXECUTIVE COMPENSATION TABLES

We are required to present compensation information in the tabular format prescribed by the SEC. This format, including
the tables’ column headings, may be different from the way we describe or consider elements and components of
compensation internally. The Compensation Discussion and Analysis contains a discussion that should be read in
conjunction with these tables to gain a complete understanding of our executive compensation philosophy, programs
and decisions.

SUMMARY COMPENSATION TABLE

Year

James C. Fish, Jr.
President and Chief Executive Officer

2020

2019

2018

Devina A. Rankin
Executive Vice President and Chief Financial Officer

Salary
($)

Stock
Awards
($)(1)

Option
Awards
($)(2)

Non-Equity
Incentive Plan
Compensation
($)(3)

All Other
Compensation
($)(4)

Total
($)

1,269,231(6) 8,110,592 1,600,003
1,232,788(6) 6,853,530 1,399,997
1,157,692(6) 5,431,408 1,199,997

1,277,922

1,704,132

1,169,293

116,177

12,373,925

107,654

11,298,101

166,891

9,125,281

2020

2019

2018

677,061

2,027,801

399,993

618,208

1,958,118

399,997

539,923

1,538,892

340,006

456,597

578,516

379,541

60,493

68,575

53,956

3,621,945

3,623,414

2,852,318

John J. Morris, Jr.
Executive Vice President and Chief Operating Officer

2020

2019

2018
Tara J. Hemmer(5)
Senior Vice President — Operations

2020

2019
Steven R. Batchelor(5)
Senior Vice President — Operations

2020

2019

712,115

2,230,520

440,002

699,807

2,153,907

440,006

646,192

1,629,462

359,997

479,777

661,476

435,053

99,517

86,046

3,961,930

4,041,242

116,032

3,186,736

567,062

1,672,967

330,005

535,670

1,615,372

330,001

347,774

479,828

57,125

38,502

2,974,933

2,999,373

567,062

1,672,967

330,005

535,397

1,615,372

330,001

347,774

479,828

13,841

29,157

2,931,649

2,989,755

(1) Amounts in this column represent the grant date fair value of PSUs granted to all named executives annually. The
grant date fair values were calculated in accordance with ASC Topic 718, as further described in Note 15 in the
Notes to the Consolidated Financial Statements in our 2020 Annual Report on Form 10-K. The grant date fair value
of a TSR PSU granted in 2020, based on a Monte Carlo valuation, is $180.68, and because total shareholder return is
a market condition, projected achievement is embedded in the grant date fair value. The grant date fair value of a
Cash Flow PSU granted in 2020 is $126.005, which is the average of the high and low market price of our Common
Stock on the date of the grant, in accordance with our 2014 Stock Incentive Plan. The table below shows (a) the
aggregate grant date fair value of Cash Flow PSUs assuming target level of performance is achieved (this is the
amount included in the Stock Awards column in the Summary Compensation Table) and (b) the aggregate grant
date fair value of the same PSUs assuming the Company will reach the highest level of achievement for this
performance measure and maximum payouts will be earned.

2021 Proxy Statement | 39

Mr. Fish

Ms. Rankin

Mr. Morris

Ms. Hemmer

Mr. Batchelor

EXECUTIVE COMPENSATION

Aggregate Grant Date
Fair Value of Cash
Flow PSUs
Assuming Target
Level of Performance
Achieved ($)

Aggregate Grant Date
Fair Value of Cash
Flow PSUs
Assuming Highest
Level of Performance
Achieved ($)

3,332,328
2,914,920
2,354,189
833,145
832,820
667,017
916,434
916,092
706,274
687,357
687,044
687,357
687,044

6,664,656
5,829,840
4,708,378
1,666,290
1,665,640
1,334,034
1,832,869
1,832,184
1,412,548
1,374,715
1,374,088
1,374,715
1,374,088

Year
2020
2019
2018
2020
2019
2018
2020
2019
2018
2020
2019
2020
2019

(2) Amounts in this column represent the grant date fair value of stock options granted annually, in accordance with
ASC Topic 718. The grant date fair value of the options granted in 2020, estimated using the Black-Scholes option
pricing model, is $15.82 per option. The assumptions made in determining the grant date fair values of options are
disclosed in Note 15 in the Notes to the Consolidated Financial Statements in our 2020 Annual Report on Form 10-K.
(3) Amounts in this column represent cash incentive awards earned and paid based on the achievement of performance
criteria. See “Compensation Discussion and Analysis — Named Executive’s 2020 Compensation Program and
Results — Annual Cash Incentive” for additional information.

(4) The amounts included in “All Other Compensation” for 2020 are shown below (in dollars):

Mr. Fish

Ms. Rankin
Mr. Morris
Ms. Hemmer
Mr. Batchelor

401(k)
Plan Matching
Contributions

409A
Deferral
Plan
Matching
Contributions

Life Insurance
Premiums

12,825

12,825
12,825
12,825
12,825

78,676

46,479
25,659
43,284
—

2,201

1,189
1,318
1,017
1,017

Perquisites
and Other
Personal
Benefits(a)

22,475

—
59,715
—
—

(a) This column includes incremental cost to us for personal use of Company aircraft. Annually, we calculate
an hourly direct operating cost for Company aircraft using industry standard measurements of costs for
fuel, catering, telecommunications, maintenance, landing and hangar fees, flight plans and permits, and
crew. We then allocate incremental cost to the named executive based on the amount of aircraft time
required for the personal use, multiplied by the direct operating cost. For example, the majority of
Mr. Morris’ personal aircraft use reported above resulted from deviations from business travel flight plans
to pick up or drop off the executive in another location where he was working remotely during the COVID-19
pandemic; in such case, we calculate the time difference resulting from the flight plan deviation and
multiply it by the direct operating cost. We also allocate incremental cost to the named executive for any
deadhead flights required to position the aircraft to serve personal needs. We own and operate our aircraft
primarily for business use; therefore, we do not include purchase costs or other fixed costs associated
with the ownership or operation of our aircraft in the direct operating cost.

(5) Each of Ms. Hemmer and Mr. Batchelor were promoted to their current positions on January 1, 2019.

(6)

Includes $100,000 in 2020, $75,000 in 2019 and $50,000 in 2018 of base salary to which Mr. Fish was entitled but
voluntarily relinquished to fund a scholarship program for children of Company employees.

40 |

2021 Proxy Statement

EXECUTIVE COMPENSATION

GRANT OF PLAN-BASED AWARDS IN 2020

Estimated Possible Payouts
Under Non-Equity Incentive
Plan Awards(1)

Threshold
($)

Target
($)

Maximum
($)

1,125,922 1,876,537 3,753,074

Grant Date
James C. Fish, Jr.
Cash Incentive
2/19/20
2/19/20

Estimated Future Payouts
Under Equity Incentive
Plan Awards(2)
Target
(#)

Threshold
(#)

Maximum
(#)

All other
Option
Awards:
Number of
Securities
Underlying
Options(#)(3)

Exercise
or Base
Price of
Option
Awards
($/sh)(4)

Closing
Market
Price on
Date of
Grant
($/sh)

Grant
Date Fair
Value of
Stock and
Option
Awards
($)(5)

26,446 52,892 105,784

8,110,592
101,138 126.005 125.23 1,600,003

Devina A. Rankin
Cash Incentive
2/19/20
2/19/20

402,288

670,480 1,340,959

6,612 13,224

26,448

25,284 126.005 125.23

John J. Morris, Jr.
Cash Incentive
2/19/20
2/19/20

422,711

704,518 1,409,037

7,273 14,546

29,092

27,813 126.005 125.23

Tara J. Hemmer
Cash Incentive
2/19/20
2/19/20

306,409

510,681 1,021,363

5,455 10,910

21,820

20,860 126.005 125.23

Steven R. Batchelor
Cash Incentive
2/19/20
2/19/20

306,409

510,681 1,021,363

5,455 10,910

21,820

20,860 126.005 125.23

2,027,801
399,993

2,230,520
440,002

1,672,967
330,005

1,672,967
330,005

(1) Actual payouts of cash incentive awards for 2020 performance are shown in the Summary Compensation Table
under “Non-Equity Incentive Plan Compensation.” The named executives’ possible annual cash incentive payouts
are calculated using a percentage of base salary approved by the MD&C Committee. The threshold levels represent
the amounts that would have been payable if the minimum performance criteria were met for each performance
measure. See “Compensation Discussion and Analysis — Named Executive’s 2020 Compensation Program and
Results — Annual Cash Incentive” for additional information about these awards.

(2) Represents the number of shares of Common Stock potentially issuable based on the achievement of performance
criteria under PSU awards granted under our 2014 Stock Incentive Plan. See “Compensation Discussion and
Analysis — Named
Results — Long-Term Equity
Incentives — Performance Share Units” for additional information about these awards. The performance period for
these awards ends December 31, 2022. PSUs earn dividend equivalents, which are paid out based on the number of
shares earned at the end of the performance period.

Program and

Compensation

Executive’s

2020

(3) Represents the number of shares of Common Stock potentially issuable upon the exercise of options granted under
our 2014 Stock Incentive Plan. See “Compensation Discussion and Analysis — Named Executive’s 2020
Compensation Program and Results — Long-Term Equity Incentives — Stock Options” for additional information
about these awards. The stock options will vest in 25% increments on the first two anniversaries of the date of grant
and the remaining 50% will vest on the third anniversary. Although we consider stock options to be a form of
incentive compensation, only awards with performance criteria are included as “Equity Incentive Plan Awards” in
our compensation tables.

(4) The exercise price represents the average of the high and low market price of our Common Stock on the date of the

grant, in accordance with our 2014 Stock Incentive Plan.

(5) These amounts are grant date fair values of the awards as calculated under ASC Topic 718 and as further described

in notes (1) and (2) to the Summary Compensation Table.

2021 Proxy Statement | 41

OUTSTANDING EQUITY AWARDS AS OF DECEMBER 31, 2020

Option Awards

Stock Awards(1)

EXECUTIVE COMPENSATION

Number of
Securities
Underlying
Unexercised
Options
Exercisable
(#)(2)

Number of
Securities
Underlying
Unexercised
Options
Unexercisable
(#)

Option
Exercise
Price
($)

Option
Expiration
Date

Number of
Shares or
Units of
Stock
That Have
Not Vested
(#)(6)

Market
Value of
Shares or
Units of
Stock
That Have
Not Vested
($)(6)

Name

James C. Fish, Jr.

Devina A. Rankin

John J. Morris, Jr.

Tara J. Hemmer

Steven R. Batchelor

—

28,641
—

—
8,183
13,980

—
—
—

—
6,751
8,223

—
6,751
1,842
5,443

101,138(3)
85,925(4)
49,342(5)

126.005
98.898
85.34

2/19/2030
2/19/2029
2/20/2028

25,284(3)
24,550(4)
13,981(5)

126.005
98.898
85.34

2/19/2030
2/19/2029
2/20/2028

27,813(3)
27,006(4)
14,803(5)

126.005
98.898
85.34

2/19/2030
2/19/2029
2/20/2028

20,860(3)
20,254(4)
8,224(5)

126.005
98.898
85.34

2/19/2030
2/19/2029
2/20/2028

—
—
—

—
—
—

—
—
—

—
—
—

—
—
—

—
—
—

—
—
—

—
—
—

20,860(3)
20,254(4)
1,842(5)
—

126.005
98.898
85.34
73.335

2/19/2030
2/19/2029
2/20/2028
2/28/2027

515
—
—
—

60,734
—
—
—

Equity
Incentive
Plan
Awards:
Number of
Unearned
Shares,
Units or
Other
Rights
That Have
Not Vested
(#)(7)

Equity
Incentive
Plan
Awards:
Market or
Payout
Value of
Unearned
Shares,
Units or
Other
Rights
That Have
Not Vested
($)(7)

111,840
—
—

26,378,582
—
—

30,066
—
—

33,072
—
—

24,804
—
—

24,804
—
—
—

7,091,367
—
—

7,800,362
—
—

5,850,271
—
—

5,850,271
—
—
—

(1) Values are based on the closing price of our Common Stock on December 31, 2020 of $117.93.

(2)

(3)

(4)

(5)

(6)

Includes vested stock options granted on February 28, 2017, February 20, 2018 and February 19, 2019 pursuant to
our 2014 Stock Incentive Plan.

Includes stock options granted on February 19, 2020 that vest 25% on the first and second anniversary of the date of
grant and 50% on the third anniversary of the date of grant.

Includes stock options granted on February 19, 2019 that vested 25% on the first anniversary of the date of grant. An
additional 25% will vest on the second anniversary of the date of grant and 50% will vest on the third anniversary of
the date of grant.

Includes stock options granted on February 20, 2018 that vested 25% on the first and second anniversary of the date
of grant. The remaining 50% will vest on the third anniversary of the date of grant.

Includes RSUs granted to Mr. Batchelor on February 20, 2018 under our 2014 Stock Incentive Plan. The RSUs vest
on the third anniversary of the date of grant.

42 |

2021 Proxy Statement

EXECUTIVE COMPENSATION

(7)

Includes PSUs with three-year performance periods ending December 31, 2021 and December 31, 2022. Payouts on
PSUs are made after the Company’s financial results for the performance period are reported and the MD&C
Committee determines achievement of performance results and corresponding vesting, typically in mid to late
February of the succeeding year. The PSUs for the performance period ended December 31, 2020 are not included
in the table as they are considered earned as of December 31, 2020 for proxy statement disclosure purposes;
instead, such PSUs are included in the Option Exercises and Stock Vested table below. Pursuant to SEC disclosure
instructions, because the Company’s performance on the metrics governing our PSUs with the performance period
ended December 31, 2020 exceeded target, the payout value of unearned awards is calculated assuming maximum
performance criteria is achieved. The following number of PSUs have a performance period ending December 31,
and
2021: Mr. Fish — 58,948; Ms. Rankin — 16,842; Mr. Morris — 18,526; Ms. Hemmer — 13,894;
Mr. Batchelor — 13,894. The following number of PSUs have a performance period ending December 31, 2022:
Mr. Fish — 52,892; Ms. Rankin — 13,224; Mr. Morris — 14,546; Ms. Hemmer — 10,910; and Mr. Batchelor — 10,910.

OPTION EXERCISES AND STOCK VESTED

Name

James C. Fish, Jr.
Devina A. Rankin

John J. Morris, Jr.
Tara J. Hemmer
Steven R. Batchelor

Option Awards

Stock Awards

Number of Shares
Acquired on Exercise(#)(1)

Value Realized on
Exercise ($)

Number of Shares
Acquired on Vesting (#)(2)

Value Realized on
Vesting ($)(2)

89,438

32,293

43,233
12,468
41,463

3,849,927

1,608,080

1,381,985
741,459
3,317,942

102,852

29,141

30,856
18,474
3,470

11,556,965

3,274,428

3,467,134
2,063,918
388,089

(1) The following number of net shares were received, after withholdings and the sale of shares to cover option costs
and taxes: Mr. Fish — 19,540; Ms. Rankin — 8,144; Mr. Morris — 7,334; Ms. Hemmer — 3,631 and
Mr. Batchelor — 16,267.

(2)

Includes shares of the Company’s Common Stock issued on account of PSUs granted in 2018 with a performance
period ended December 31, 2020. The determination of achievement of performance results and corresponding
vesting of such PSUs was performed by the MD&C Committee in February 2021. Following such determination,
shares of the Company’s Common Stock earned under this award were issued on February 18, 2021, based on the
average of the high and low market price of our Common Stock on that date. Also includes the following number of
RSUs that vested in 2020: Ms. Hemmer — 1,331 and Mr. Batchelor — 592. The value of RSUs realized on vesting was
calculated using the average of the high and low market price of our Common Stock on the date of vesting.

2021 Proxy Statement | 43

EXECUTIVE COMPENSATION

Nonqualified Deferred Compensation in 2020

Each of our named executive officers is eligible to participate in our 409A Deferral Plan and may elect to defer receipt of
portions of their base salary and cash incentives in excess of the annual compensation threshold established under
Section 401(a)(17) of the IRC, referred to as the “Threshold.” As of 2020, the Threshold was $285,000. The plan provides
that eligible employees may defer for payment at a future date (a) up to 25% of base salary and up to 100% of annual cash
incentives payable after the aggregate of such compensation components reaches the Threshold; (b) receipt of any RSUs
and (c) receipt of any PSUs. The Company match provided under the 409A Deferral Plan is dollar for dollar on the
employee’s deferrals, up to 3% of the employee’s aggregate base salary and cash incentives in excess of the Threshold,
and fifty cents on the dollar on the employee’s deferrals, in excess of 3% and up to 6% of the employee’s aggregate base
salary and cash incentives in excess of the Threshold. Additional deferral contributions will not be matched but will be
tax-deferred. Amounts deferred under this plan are allocated into accounts that mirror selected investment funds in our
401(k) Retirement Savings Plan, including a Company stock fund, although the amounts deferred are not actually invested
in stock or funds. There is no Company match on deferred RSUs or PSUs, but the Company makes a cash payment of
dividend equivalents on the shares deferred at the same time and at the same rate as dividends on the Company’s
Common Stock.

Participating employees generally can elect to receive distributions commencing six months after the employee leaves
the Company in the form of annual installments or a lump sum payment. Special circumstances may allow for a modified
or accelerated distribution, such as the employee’s death, an unforeseen emergency, or upon termination of the plan. In
the event of death, distribution will be made to the designated beneficiary in a single lump sum in the following calendar
year. In the event of an unforeseen emergency, the plan administrator may allow an early payment in the amount
necessary to satisfy the emergency. All participants are immediately 100% vested in all of their contributions, Company
matching contributions, and gains and/or losses related to their investment choices

Name

James C. Fish, Jr.
Devina A. Rankin
John J. Morris, Jr.

Tara J. Hemmer
Steven R. Batchelor

Executive
Contributions
in Last
Fiscal
Year ($)(1)

Registrant
Contributions
in Last
Fiscal
Year ($)(2)

164,029
58,235
30,665

57,642
—

78,676
46,479
25,659

43,284
—

Aggregate
Earnings
in Last
Fiscal
Year ($)(3)

842,985
43,522
319,414

72,136
219,114

Aggregate
Withdrawals/
Distributions ($)(4)

Aggregate Balance
at Last Fiscal
Year End ($)(5)

206,760
—
—

—
—

13,373,751
456,244
2,106,832

446,739
2,122,393

(1) Contributions are made pursuant to the Company’s 409A Deferral Plan. Executive contributions of base salary and
annual cash incentive compensation is included in the Salary column and the Non-Equity Incentive
Plan Compensation column, respectively, of the Summary Compensation Table.

(2) Company contributions to the executives’ 409A Deferral Plan accounts are included in the All Other Compensation

column in the Summary Compensation Table.

(3) Earnings on these accounts are not included in any other amounts in the tables included in this Proxy Statement, as
the amounts of the named executives’ earnings on deferred cash compensation represent the general market gains
(or losses) on investments, rather than amounts or rates set by the Company for the benefit of the named executives.
In case of Mr. Fish, who has deferred receipt of 94,844 shares of Common Stock, earnings also include the change
in the closing price per share of the Company’s Common Stock from December 31, 2019 to December 31, 2020, plus
$2.18 of dividends paid per share of Common Stock in 2020, multiplied by the number of shares deferred. The value
of such deferred shares was included in the Option Exercises and Stock Vested table for the year of vesting.

(4) The amount shown in this column consists of dividend equivalents paid on Mr. Fish’s deferred shares.

(5) Amounts shown in this column include the following amounts that were reported as compensation to the named
executive in the Summary Compensation Table for 2018-2020: Mr. Fish — $903,081; Ms. Rankin — $268,182;
Mr. Morris — $268,236; Ms. Hemmer — $172,411 and Mr. Batchelor — $66,676. Because Ms. Hemmer and
Mr. Batchelor became named executives in 2019, their amounts only include 2019 and 2020 compensation.

44 |

2021 Proxy Statement

EXECUTIVE COMPENSATION

Potential Payments Upon Termination or Change in Control

Change in Control. The post-employment compensation our named executives receive is based on provisions included
in retirement and severance plan documents, employment agreements and equity incentive award documentation.
Severance protections aid in retention of senior leadership by providing the individual with comfort that he or she will be
treated fairly in the event of an involuntary termination not for cause. The change in control provisions included in the
Severance Protection Plan, our stock option award agreements and, if applicable, employment agreements require a
double trigger in order to receive any payment in the event of a change in control situation. First, a change in control must
occur, and second, the individual must terminate employment for good reason or the Company must terminate
employment without cause within six months prior to or two years following the change in control event. PSUs are paid
out in cash on a prorated basis based on actual results achieved through the end of the fiscal quarter prior to a change in
control. Thereafter, the executive would typically receive a replacement award from the successor entity, provided that
the successor entity is publicly traded. If the successor is not publicly traded, the executive will be entitled to a
replacement award of cash. RSUs, which are not routinely a component of our named executive officer compensation,
vest upon a change in control, unless the successor entity converts the awards to equivalent grants in the successor. In
the case of both converted RSU and PSU awards, they will vest in full if the executive is terminated without cause
following the change in control. We believe providing change in control protection encourages our named executives to
pursue and facilitate transactions that are in the best interests of stockholders while not granting executives an
undeserved windfall.

Involuntary Termination or Resignation for Good Reason. Under the Severance Protection Plan, in the event a participant
is terminated without cause or resigns for good reason, subject to execution of a release of claims and continued
compliance with all restrictive covenants, he or she will be entitled to receive: (a) cash severance in an aggregate amount
equal to two times the sum of the participant’s base salary and target annual bonus (with one half payable in a lump sum
at termination, and the remaining half payable in installments over a two-year period); (b) continuation of group health
benefits over a two-year period following termination and (c) a pro rata annual cash incentive payment for the year of
termination. In the event a named executive is terminated for cause, he or she is entitled to any accrued but unpaid salary
only, and all unvested awards and outstanding stock options, whether exercisable or not, are forfeited.

The terms “cause,” “good reason,” and “change in control” are defined in the executives’ employment agreements, the
Severance Protection Plan and equity award plans and agreements, as applicable, but such terms have the meanings
generally described below. You should refer to the applicable documentation, accessible through the Company’s Form
10-K Exhibit List, for the actual definitions.

“Cause” generally means the named executive has: deliberately refused to perform his or her duties; breached his
or her duty of loyalty to the Company; been convicted of a felony; intentionally and materially harmed the Company;
materially violated the Company’s policies and procedures or breached the covenants contained in his or her
agreement.

“Good Reason” generally means that, without the named executive’s consent: his or her duties or responsibilities
have been substantially changed; he or she has been removed from his or her position; the Company has breached
his or her employment agreement; any successor to the Company has not assumed the obligations under his or her
employment agreement; or he or she has been reassigned to a location more than 50 miles away.

“Change in Control” generally means that: at least 25% of the Company’s Common Stock has been acquired by one
person or persons acting as a group; certain significant turnover in our Board of Directors has occurred; there has
been a merger of the Company in which at least 50% of the combined post-merger voting power of the surviving
entity does not consist of the Company’s pre-merger voting power, or a merger to effect a recapitalization that
resulted in a person or persons acting as a group acquired 25% or more of the Company’s voting securities; or the
Company is liquidating or selling all or substantially all of its assets.

Benefits to a participant under the Severance Protection Plan are subject to reduction to the extent required by the
Company’s Severance Limitation Policy or if the excise tax described in Sections 280G or 4999 of the IRC is applicable
and such reduction would place the participant in a better net after tax position.

Voluntary Termination; Retirement. Our equity award agreements generally provide that an executive forfeits unvested
awards if he or she voluntarily terminates employment. RSUs and PSUs generally vest on a pro rata basis upon
involuntary termination other than for cause. RSUs generally vest on a pro rata basis upon an employee’s qualifying

2021 Proxy Statement | 45

EXECUTIVE COMPENSATION

retirement; however, PSUs and stock options generally continue to vest following a qualifying retirement as if the
employee had remained employed until the end of the performance period. If the recipient is terminated by the Company
without cause or voluntarily resigns, the recipient is entitled to exercise all stock options outstanding and exercisable
within a specified time frame after such termination.

Explanation of Tabular Disclosure. The following table presents potential payouts to our named executives at year-end
upon termination of employment in the circumstances indicated pursuant to the terms of applicable plans and
agreements. The payouts set forth below assume the triggering event indicated occurred on December 31, 2020, when
the closing price of our Common Stock was $117.93 per share. These payouts are calculated for SEC disclosure purposes
and are not necessarily indicative of the actual amounts the named executive would receive. Please note the following
when reviewing the payouts set forth below:

• The compensation component set forth below for accelerated vesting of stock options is comprised of the
unvested stock options granted in 2018 and 2019, which vest 25% on the first and second anniversary of the date
of grant and 50% on the third anniversary of the date of grant, based on the difference between the closing price
of our Common Stock on December 31, 2020 and the exercise price of those options. The exercise price of stock
options granted in 2020 was below the closing price of our Common Stock on December 31, 2020, and no value is
attributed to those stock options in the chart below.

• For purposes of calculating the payout of performance share unit awards outstanding as of December 31, 2020,
we have assumed that target performance was achieved; any actual performance share unit payouts will be
based on actual performance of the Company during the performance period.

• For purposes of calculating the payout upon the “double trigger” of change in control and subsequent involuntary
termination not for cause, the value of the performance share unit replacement award is equal to the number of
PSUs that would be forfeited based on the prorated acceleration of the PSUs, multiplied by the closing price of our
Common Stock on December 31, 2020.

• The payout for continuation of benefits is an estimate of the cost the Company would incur to continue those

benefits.

• The Company’s practice is to provide all benefits eligible employees with life insurance that pays one times annual
base salary upon death. The insurance benefit is a payment by an insurance company, not the Company, and is
payable under the terms of the insurance policy.

• Refer to the Nonqualified Deferred Compensation in 2020 table above for aggregate balances payable to the

named executives under our 409A Deferral Plan pursuant to the named executive’s distribution elections.

46 |

2021 Proxy Statement

EXECUTIVE COMPENSATION

Potential Consideration Upon Termination of Employment

Payout or Value of Compensation Components, in dollars
In Event of Death or Disability
• Accelerated vesting of stock options
• Payment of PSUs (contingent on actual

3,243,381

922,877

996,408

653,494

445,505

Mr. Fish

Ms. Rankin

Mr. Morris Ms. Hemmer Mr. Batchelor

performance at end of performance period)
• Accelerated vesting of restricted stock units
• Life insurance benefit paid by insurance

company (in the case of death)

Total
In Event of Termination Without Cause by the
Company or For Good Reason by the Employee
• Two times base salary plus target annual cash
bonus (one-half payable in lump sum; one-half
payable in bi-weekly installments over a
two-year period)

• Continued coverage under health and welfare

13,189,291
—

3,545,683
—

3,900,181
—

2,925,136
—

2,925,136
60,734

1,175,000

538,000
17,607,672 5,107,560 5,596,589 4,116,630

639,000

700,000

538,000
3,969,375

6,375,000

2,755,000

2,863,000

2,188,420

2,188,420

benefit plans for two years

27,600

27,600

27,600

27,600

27,600

6,713,676
—

1,521,218
—
13,116,276 4,626,553 4,918,917 3,737,238

1,843,953
—

2,028,317
—

1,521,218
57,697
3,794,936

• Prorated payment of PSUs (contingent on actual

performance at end of performance period)

• Prorated vesting of restricted stock units
Total
In Event of Termination Without Cause by the
Company or For Good Reasons by the Employee Six
Months Following a Change in Control (Double Trigger)
• Two times base salary plus target annual cash
bonus (one-half payable in lump sum; one-half
payable in bi-weekly installments over a
two-year period)

6,375,000

2,755,000

2,863,000

2,188,420

2,188,420

• Continued coverage under health and welfare

benefit plans for two years

• Accelerated vesting of stock options
• Prorated accelerated payment of PSUs
• Accelerated payment of PSUs replacement grant
• Accelerated vesting of restricted stock units
• Prorated annual cash bonus(1)
Total

27,600
3,243,381
6,713,676
6,475,615
—
3,825,000

27,600
653,494
1,521,218
1,403,917
—
518,310
26,660,272 8,628,660 9,218,689 6,312,960

27,600
922,877
1,843,953
1,701,730
—
1,377,500

27,600
996,408
2,028,317
1,871,864
—
1,431,500

27,600
445,505
1,521,218
1,403,917
60,734
518,310
6,165,705

(1) Pursuant to the Severance Protection Plan, Ms. Hemmer and Mr. Batchelor receive a prorated target annual cash
bonus under this scenario. Mr. Fish, Ms. Rankin and Mr. Morris receive a prorated maximum annual cash bonus
under this scenario pursuant to their 2017 Employment Agreements. The 2017 Employment Agreements provided
for this enhanced treatment partially on account of similar terms in pre-existing employment agreements that
executives were agreeing to terminate in order to support the Company’s transition toward a more standardized
and flexible approach to severance protections.

2021 Proxy Statement | 47

EXECUTIVE COMPENSATION

Chief Executive Officer Pay Ratio

In 2018, we identified the Company’s median employee, based on total annual compensation for all employees other than
our Chief Executive Officer, in accordance with SEC Regulation S-K, Item 402(u) (the “Median Employee”). To select the
Median Employee, we determined the actual taxable compensation paid to each listed employee in 2017, converted to
U.S. dollars at appropriate exchange rates for non-U.S. employees, and annualized for salaried employees hired during
the year. We did not apply any cost-of-living adjustments nor did we use any form of statistical sampling. During 2019, a
change in such employee’s circumstances made it no longer appropriate to use that individual as the Median Employee.
A new Median Employee was selected at the end of 2019, whose compensation is substantially similar to the original
median employee based on the compensation measure used to select the original median employee. The Median
Employee, a Driver in the U.S., was identified from a list of Company employees as of December 31, 2017. Out of a total
worldwide employee population of 42,075 on that date, the list included 41,585 employees and excluded the Chief
Executive Officer and our 489 employees based in India. Approximately 90% of these total employees work in the U.S.
and approximately 10% work in Canada. Over 99% of these individuals are full-time employees. Any temporary or
seasonal employees are included; any subcontracted workers are not employees and are excluded.

Since December 31, 2017, there have been no changes to the Company’s employee population, compensation
arrangements, or the circumstances of the Median Employee (except as noted above) that the Company believes would
significantly impact this pay ratio disclosure. Accordingly, as permitted by SEC Regulation S-K, Item 402(u), the Company
is providing the following information based on the Median Employee as identified.

For 2020, total annual compensation for the Median Employee was $80,091. The annual compensation of our Chief
Executive Officer was $12,373,925, for a ratio of 1:154. These values were calculated in accordance with SEC
Regulation S-K, Item 402(c)(2)(x) requirements for reporting total compensation in the Summary Compensation Table.

Equity Compensation Plan Table

The following table provides information as of December 31, 2020 about the number of shares to be issued upon vesting
or exercise of equity awards and shares remaining available for issuance under our equity compensation plans.

Plan Category
Equity compensation plans approved by security holders(1)

Number of
Securities to be
Issued Upon
Exercise
of Outstanding
Options and Rights
5,070,134(2)

Weighted-Average
Exercise Price of
Outstanding
Options and Rights
$82.86(3)

Number of
Securities
Remaining
Available for
Future Issuance
Under Equity
Compensation Plans
21,254,870(4)

(1)

(2)

Includes our 2009 Stock Incentive Plan, 2014 Stock Incentive Plan and Employee Stock Purchase Plan (“ESPP”). No
additional awards may be granted under our 2009 Stock Incentive Plan.
Includes: options outstanding for 3,542,750 shares of Common Stock; 197,105 shares of Common Stock to be issued in
connection with deferred compensation obligations; 331,465 shares underlying unvested RSUs and 998,814 shares of Common
Stock that would be issued on account of outstanding PSUs if the target performance level is achieved. Assuming, instead, that
the maximum performance level was achieved on such PSUs, the amount of Common Stock that would be issued on account
of outstanding awards would increase by 998,814 shares.
The total number of shares subject to outstanding awards in the table above includes 353,534 shares on account of PSUs, at
target, with the performance period ended December 31, 2020. The determination of achievement of performance results on
such PSUs was performed by the MD&C Committee in February 2021, and the Company achieved (a) maximum performance
criteria on the Cash Flow PSUs, yielding a 200% payout and (b) above threshold performance criteria on the TSR PSUs, yielding
a 172.84% payout. A total of 436,269 shares of Common Stock were issued on account of such PSUs in February 2021, net
of units deferred, of which 234,526 shares of Common Stock were included in the first column of the table above.
Excludes purchase rights that accrue under the ESPP. Purchase rights under the ESPP are considered equity compensation for
accounting purposes; however, the number of shares to be purchased is indeterminable until the time shares are actually
issued, as automatic employee contributions may be terminated before the end of an offering period and, due to the look-back
pricing feature, the purchase price and corresponding number of shares to be purchased is unknown.

(3) Excludes PSUs and RSUs because those awards do not have exercise prices associated with them. Also excludes

purchase rights under the ESPP for the reasons described in (2) above.

(4) The shares remaining available include 3,237,157 shares under our ESPP and 18,017,713 shares under our 2014
Stock Incentive Plan, assuming payout of PSUs at maximum. Assuming payout of PSUs at target, the number of
shares remaining available for issuance under our 2014 Stock Incentive Plan would be 19,016,527.

48 |

2021 Proxy Statement

RATIFICATION OF INDEPENDENT REGISTERED PUBLIC
ACCOUNTING FIRM
(ITEM 2 ON THE PROXY CARD)

Our Board of Directors, upon the recommendation of the Audit Committee, has ratified the selection of Ernst & Young LLP
to serve as our independent registered public accounting firm for fiscal year 2021, subject to ratification by our
stockholders. Representatives of Ernst & Young LLP will attend the virtual Annual Meeting. They will be able to make a
statement if they want, and will be available to answer appropriate questions submitted by stockholders during the
virtual Annual Meeting.

Although ratification of the selection of Ernst & Young LLP is not required by our By-laws or otherwise, we are submitting
the selection to stockholders for ratification because we value our stockholders’ views on our independent registered
public accounting firm and as a matter of good governance. If our stockholders do not ratify our selection, it will be
considered a direction to our Board and Audit Committee to consider selecting another firm. Even if the selection is
ratified, the Audit Committee may, in its discretion, select a different independent registered public accounting firm,
subject to ratification by the Board, at any time during the year if it determines that such a change is in the best interests
of the Company and our stockholders.

INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM FEE INFORMATION

Fees for professional services provided by our independent registered public accounting firm in each of the last two
fiscal years, in each of the following categories, were as follows:

Audit Fees
Audit-Related Fees
Tax Fees
All Other Fees
Total

2020

$6.2

2019
(In millions)
$4.5
— 0.1
—
—
—
—
$4.6
$6.2

Audit fees includes fees for the annual audit, reviews of the Company’s Quarterly Reports on Form 10-Q, work performed
to support the Company’s debt issuances, accounting consultations, and separate subsidiary audits required by statute
or regulation. Audit-related fees principally include financial due diligence services relating to acquisitions.

The Audit Committee has adopted procedures for the approval of Ernst & Young LLP’s services and related fees. At the
beginning of each year, all audit and audit-related services, tax fees and other fees for the upcoming audit are provided
to the Audit Committee for approval. The services are grouped into significant categories and provided to the Audit
Committee in the format shown above. All projects that have the potential to exceed $100,000 are separately identified
and reported to the Committee for approval. The Audit Committee Chairman has the authority to approve additional
services, not previously approved, between Committee meetings. Any additional services approved by the Audit
Committee Chairman between Committee meetings are reported to the full Audit Committee at the next regularly
scheduled meeting. The Audit Committee is updated on the status of all services and related fees at every regular meeting.
In 2020 and 2019, the Audit Committee or Audit Committee Chairman pre-approved all audit and audit-related services
performed by Ernst & Young LLP. As set forth in the Audit Committee Report, the Audit Committee has considered
whether the provision of these audit-related services is compatible with maintaining auditor independence and has
determined that it is.

VOTE REQUIRED FOR APPROVAL

Approval of this proposal requires the affirmative vote of the holders of a majority of the outstanding shares of Common
Stock present at the meeting, in person or represented by proxy, and entitled to vote.

FOR THE BOARD OF DIRECTORS RECOMMENDS THAT YOU VOTE FOR THE

RATIFICATION OF ERNST & YOUNG LLP AS THE COMPANY’S INDEPENDENT
REGISTERED PUBLIC ACCOUNTING FIRM FOR FISCAL YEAR 2021.

2021 Proxy Statement | 49

ADVISORY VOTE ON EXECUTIVE COMPENSATION
(ITEM 3 ON THE PROXY CARD)
Pursuant to Section 14A of the Exchange Act, stockholders are entitled to an advisory (non-binding) vote on compensation
programs for our named executive officers (sometimes referred to as “say on pay”). The Board of Directors has
determined that it will include this “say on pay” vote in the Company’s proxy materials annually, pending consideration of
future advisory stockholder votes on the frequency of this advisory vote on executive compensation.
We encourage stockholders to review the Compensation Discussion and Analysis and the Executive Compensation Tables
on pages 23 to 48 of this Proxy Statement. The Company has designed its executive compensation program to be
supportive of, and align with, the strategy of the Company and the creation of stockholder value, while discouraging
excessive risk-taking. The following key structural elements and policies, discussed in more detail in the Compensation
Discussion and Analysis, further the objective of our executive compensation program and evidence our dedication to
competitive and reasonable compensation practices that are in the best interests of stockholders:

• a significant portion of our named executive’s target compensation is linked to Company performance and long-

term equity awards, which aligns executives’ interests with those of stockholders;

• our total direct compensation opportunities for named executive officers are targeted to fall in a range around the

competitive median;

• performance-based awards include threshold, target and maximum payouts correlating to a range of
performance outcomes and are based on a variety of indicators of performance, which limits risk-taking behavior;
• performance stock units with a three-year performance period, as well as stock options that vest over a three-
interests with long-term performance and reduce incentives to maximize

year period,
link executives’
performance in any one year;

• all of our executive officers are subject to stock ownership guidelines, which we believe demonstrates a

commitment to, and confidence in, the Company’s long-term prospects;

• the Company has clawback provisions in its equity award agreements and executive officer employment
agreements, and has adopted a clawback policy applicable to annual incentive compensation, designed to recoup
compensation when cause and/or misconduct are found; and

• the Company has adopted policies that limit executive officer severance benefits and prohibit it from entering into

new agreements with executive officers that provide for certain death benefits or tax gross-up payments.

The Board strongly endorses the Company’s executive compensation program and recommends that the stockholders
vote in favor of the following resolution:
RESOLVED, that the compensation of the Company’s named executive officers as described in this Proxy Statement
under “Executive Compensation,” including the Compensation Discussion and Analysis and the tabular and narrative
disclosure contained in this Proxy Statement, is hereby APPROVED.

VOTE REQUIRED FOR APPROVAL
Approval of this proposal requires the affirmative vote of the holders of a majority of the outstanding shares of Common
Stock present at the meeting, in person or represented by proxy, and entitled to vote. Because the vote is advisory, it will
not be binding, and neither the Board nor the MD&C Committee will be required to take any action as a result of the
outcome of the vote on this proposal. The MD&C Committee will carefully consider the outcome of the vote in connection
with future executive compensation arrangements.

FOR THE BOARD RECOMMENDS THAT YOU VOTE TO APPROVE THE COMPANY’S

EXECUTIVE COMPENSATION.

OTHER MATTERS
The Company does not intend to bring any other matters before the Annual Meeting, nor does the Company have any
present knowledge that any other matters will be presented by others for action at the meeting. If any other matters are
properly presented, your proxy card authorizes the people named as proxy holders to vote using their judgment.

50 |

2021 Proxy Statement

Form 10-K

 
UNITED STATES SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 
Form 10-K 

(Mark One)  

☑     ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES AND EXCHANGE ACT OF 1934 

For the fiscal year ended December 31, 2020 

OR 

☐     TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES AND EXCHANGE ACT OF 1934 

For the transition period from            to 

Commission file number 1-12154 

Waste Management, Inc. 

(Exact name of registrant as specified in its charter) 

Delaware 
(State or other jurisdiction of 
incorporation or organization) 

800 Capitol Street 
Houston, Texas 
(Address of principal executive offices) 

73-1309529 
(I.R.S. Employer 
Identification No.) 

77002 
(Zip code) 

Registrant’s telephone number, including area code:  
(713) 512-6200 

Securities registered pursuant to Section 12(b) of the Act:  

Title of Each Class 
Common Stock, $0.01 par value 

Trading Symbol 
WM 

Name of Each Exchange on Which Registered 
New York Stock Exchange 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined by Rule 405 of the Securities Act.   Yes    No  

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.   Yes    No  

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the 
preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 
days.   Yes    No  

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulations 
S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).   Yes    No  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company or an emerging 
growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the 
Exchange Act.  

Large accelerated filer 
Non-accelerated filer 

Accelerated filer 
Smaller reporting company ☐
Emerging growth company ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised 

 
  

financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over 
financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. 
☑ 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).   Yes ☐  No ☑ 
The aggregate market value of the voting stock held by non-affiliates of the registrant as of June 30, 2020 was approximately $44.7 billion. The aggregate market 
value was computed by using the closing price of the common stock as of that date on the New York Stock Exchange (“NYSE”). (For purposes of calculating this amount 
only, all directors and executive officers of the registrant have been treated as affiliates.) 

The number of shares of Common  Stock, $0.01 par value, of the registrant outstanding as of February 12, 2021 was 423,152,948 (excluding treasury shares of 

207,129,513). 

DOCUMENTS INCORPORATED BY REFERENCE 

Document 
Proxy Statement for the 
2021 Annual Meeting of Stockholders 

Incorporated as to 
Part III 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
TABLE OF CONTENTS 

PART I 
Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Item 1. 
Item 1A.  Risk Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Item 1B.  Unresolved Staff Comments  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Item 2. 
Legal Proceedings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Item 3. 
Item 4.  Mine Safety Disclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

PART II 

Page 

3
17
32
32
32
32

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
33
Securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
34
Selected Financial Data  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Item 6. 
34
Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations  . . . . . . . . . .  
66
Item 7A.  Quantitative and Qualitative Disclosures About Market Risk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Financial Statements and Supplementary Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
68
Item 8. 
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure . . . . . . . . . .   132
Item 9. 
Item 9A.  Controls and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   132
Item 9B.  Other Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   133

Item 10.  Directors, Executive Officers and Corporate Governance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   133
Executive Compensation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   133
Item 11. 
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters  .   134
Item 12. 
Item 13.  Certain Relationships and Related Transactions, and Director Independence . . . . . . . . . . . . . . . . . . . . . .   134
Principal Accounting Fees and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   134
Item 14. 

PART III 

Item 15. 
Item 16. 

Exhibits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   135
Form 10-K Summary  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   137

PART IV 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
Item 1. Business. 

General 

PART I 

Waste Management, Inc. is a holding company and all operations are conducted by its subsidiaries. When the terms 
“the  Company,”  “we,”  “us”  or  “our”  are  used  in  this  document,  those  terms  refer  to  Waste  Management, Inc.,  its 
consolidated subsidiaries and consolidated variable interest entities. When we use the term “WM,” we are referring only 
to Waste Management, Inc., the parent holding company. 

WM was incorporated in Oklahoma in 1987 under the name “USA Waste Services, Inc.” and was reincorporated as 
a Delaware company in 1995. In a 1998 merger, the Illinois-based waste services company formerly known as Waste 
Management, Inc. became a wholly-owned subsidiary of WM and changed its name to Waste Management Holdings, Inc. 
(“WM Holdings”). At the same time, our parent holding company changed its name from USA Waste Services to Waste 
Management, Inc. Like WM, WM Holdings is a holding company and all operations are conducted by subsidiaries. 

Our principal executive offices are located at 800 Capitol Street, Houston, Texas 77002. Our telephone number is 
(713) 512-6200. Our website address is www.wm.com. Our annual reports on Form 10-K, quarterly reports on Form 10-Q 
and current reports on Form 8-K are all available, free of charge, on our website as soon as practicable after we file the 
reports with the SEC. Our stock is traded on the New York Stock Exchange under the symbol “WM.” 

We are North America’s leading provider of comprehensive waste management environmental services, providing 
services throughout the United States (“U.S.”) and Canada. We partner with our residential, commercial, industrial and 
municipal customers and the communities we serve to manage and reduce waste at each stage from collection to disposal, 
while recovering valuable resources and creating clean, renewable energy. Our “Solid Waste” business is operated and 
managed locally by our subsidiaries that focus on distinct geographic areas and provide collection, transfer, disposal, and 
recycling and resource recovery services. Through our subsidiaries, we are also a leading developer, operator and owner 
of  landfill  gas-to-energy  facilities  in  the  U.S.  During  2020,  our  largest  customer  represented  less  than  5%  of  annual 
revenues. We employed approximately 48,250 people as of December 31, 2020. 

We own or operate 268 landfill sites, which is the largest network of landfills in the U.S. and Canada. In order to make 
disposal more practical for larger urban markets, where the distance to landfills is typically farther, we manage 348 transfer 
stations that consolidate, compact and transport waste efficiently and economically. We also use waste to create energy, 
recovering the gas produced naturally as waste decomposes in landfills and using the gas in generators to make electricity. 
We are a leading recycler in the U.S. and Canada, handling  materials that include cardboard, paper, glass, plastic and 
metal. We provide cost-efficient, environmentally sound recycling programs for municipalities, businesses and households 
across the U.S. and Canada as well as other services that supplement our Solid Waste business. 

Our Company’s goals are targeted at putting our people first, positioning them to serve and care for our customers, 
the environment, the communities in which we work and our stockholders. Increasingly, our industry-leading focus on 
environmental sustainability aligns with demand from our customers who want more of their waste materials recovered. 
Waste streams are becoming more complex, and our aim is to address current needs, while anticipating the expanding and 
evolving needs of our customers. 

We believe we are uniquely equipped to meet the challenges of the changing waste industry and our customers’ waste 
management needs, both today and as we work together to envision and create a more sustainable future. As the waste 
industry leader, we have the expertise necessary to collect and handle our customers’ waste efficiently and responsibly by 
delivering environmental performance — maximizing resource value, while minimizing environmental impact — so that 
both our economy and our environment can thrive.  

Our fundamental strategy has not changed; we remain dedicated to providing long-term value to our stockholders by 
successfully  executing  our  core  strategy  of  focused  differentiation  and  continuous  improvement.  We  have  enabled  a 

3 

people-first,  technology-led  focus,  that  leverages  and  sustains  the  strongest  asset  network  in  the  industry  to  drive 
best-in-class customer experience and growth. Our strategic planning processes appropriately consider that the future of 
our  business  and  the  industry  can  be  influenced  by  changes  in  economic  conditions,  the  competitive  landscape,  the 
regulatory environment, asset and resource availability and technology. We believe that focused differentiation, which is 
driven by capitalizing on our unique and extensive network of assets, will deliver profitable growth and position us to 
leverage competitive advantages. Simultaneously, we believe the combination of cost control, process improvement and 
operational efficiency will deliver on the Company’s strategy of continuous improvement and yield an attractive total cost 
structure  and  enhanced  service  quality.  While  we  will  continue  to  monitor  emerging  diversion  technologies  that  may 
generate  additional  value  and  related  market  dynamics,  our  current  attention  will  be  on  improving  existing  diversion 
technologies, such as our recycling operations. 

We believe that execution of our strategy will deliver shareholder value and leadership in a dynamic industry and 
challenging economic environment. In addition, we intend to continue to return value to our stockholders through dividend 
payments  and  our  common  stock  repurchase  program.  In  December 2020,  we  announced  that  our  Board  of  Directors 
expects to increase the quarterly dividend from $0.545 to $0.575 per share for dividends declared in 2021, which is a 5.5% 
increase  from  the  quarterly  dividends  we  declared  in  2020.  This  is  an  indication  of  our  ability  to  generate  strong  and 
consistent cash flows and marks the 18th consecutive year of dividend increases. All quarterly dividends will be declared 
at the discretion of our Board of Directors and depend on various factors, including our net earnings, financial condition, 
cash  required  for  future  business  plans,  growth  and  acquisitions  and  other  factors  the  Board  of  Directors  may  deem 
relevant. 

Operations 

General 

We evaluate, oversee and manage the financial performance of our Solid Waste business subsidiaries through our 
17 Areas. See Note 20 to the Consolidated Financial Statements for additional information about our reportable segments. 
We  also provide  expanded  service offerings  and  solutions  that  are not managed  through our Solid Waste  business,  as 
described  below.  These  operations  are  presented  in  this  report  as  “Other.”  The  services  we  currently  provide  include 
collection, landfill (solid and hazardous waste landfills), transfer, recycling and resource recovery and other services, as 
described below. 

On October 30, 2020, we completed the acquisition of all outstanding shares of Advanced Disposal Services, Inc. 
(“Advanced Disposal”). This acquisition expanded our collection and disposal business in a number of markets in the 
Eastern half of the U.S. The acquisition is discussed further in Note 18 to the Consolidated Financial Statements. 

Collection. Our commitment to customers begins with a vast waste collection network. Collection involves picking 
up and transporting waste and recyclable materials from where it was generated to a transfer station, material recovery 
facility (“MRF”) or disposal site. We generally provide collection services under one of two types of arrangements: 

•  For  commercial  and  industrial  collection  services,  typically  we  have  three-year  service  agreements.  The  fees 
under the agreements are influenced by factors such as collection frequency, type of collection equipment we 
furnish, type and volume or weight of the waste collected, distance to the disposal facility, labor costs, cost of 
disposal and general market factors. As part of the service, we provide steel containers to most customers to store 
their solid waste between pick-up dates. Containers vary in size and type according to the needs of our customers 
and the restrictions of their communities. Many are designed to be lifted mechanically and either emptied into a 
truck’s compaction hopper or directly into a disposal site. By using these containers, we can service most of our 
commercial and industrial customers with trucks operated by only one employee. 

•  For  most  residential  collection  services,  we  have  a  contract  with,  or  a  franchise  granted  by,  a  municipality, 
homeowners’ association or some other regional authority that gives us the exclusive right to service all or a 
portion of the homes in an area. These contracts or franchises are typically for periods of three to ten years. We 
also  provide  services  under  individual monthly  subscriptions  directly  to  households.  The  fees  for  residential 
collection are either paid by the municipality or authority from their tax revenues or service charges, or are paid 

4 

directly by the residents receiving the service. The Company is generally phasing out traditional manual systems 
and moving to further automate residential collection services. Benefits of automation include enhanced worker 
safety, improved service delivery to the customer and an overall reduction in the cost to provide services. 

Landfill. Landfills are the main depositories for solid waste in North America. As of December 31, 2020, we owned 
or operated 263 solid waste landfills and five secure hazardous waste landfills, which represents the largest network of 
landfills in the U.S. and Canada. Solid waste landfills are constructed and operated on land with engineering safeguards 
that limit the possibility of water and air pollution, and are operated under procedures prescribed by regulation. A landfill 
must meet federal, state or provincial, and local regulations during its design, construction, operation and closure. The 
operation and closure activities of a solid waste landfill include excavation, construction of liners, continuous spreading 
and compacting of waste, covering of waste with earth or other acceptable material and constructing final capping of the 
landfill. These operations are carefully planned to maintain environmentally safe conditions and to maximize the use of 
the airspace. 

All solid waste management companies must have access to a disposal facility, such as a solid waste landfill. The 
significant capital requirements of developing and operating a landfill serve as a barrier to landfill ownership and, thus, 
third-party  haulers  often  dispose  of  waste  at  our  landfills.  It  is  usually  preferable  for  our  collection  operations  to  use 
disposal facilities that we own or operate, a practice we refer to as internalization, rather than using third-party disposal 
facilities. Internalization generally allows us to realize higher consolidated margins and stronger operating cash flows. The 
fees charged at disposal facilities, which are referred to as tipping fees, are based on several factors, including our cost to 
construct, maintain and close the landfill, the distance to an alternative disposal facility, the type and weight or volume of 
solid waste deposited and competition. 

Under  environmental  laws,  the  federal  government  (or  states  with  delegated  authority)  must  issue  permits  for  all 
hazardous waste landfills. All of our hazardous waste landfills have obtained the required permits, although some can 
accept only certain types of hazardous waste. These landfills must also comply with specialized operating standards. Only 
hazardous waste in a stable, solid form, which meets regulatory requirements, can be deposited in our secure disposal cells. 
In  some  cases,  hazardous  waste  can  be  treated  before  disposal.  Generally,  these  treatments  involve  the  separation  or 
removal of solid materials from liquids and chemical treatments that transform waste into inert materials that are no longer 
hazardous. Our hazardous waste landfills are sited, constructed and operated in a manner designed to provide long-term 
containment of waste. We also operate a hazardous waste facility at which we isolate treated hazardous waste in liquid 
form by injection into deep wells that have been drilled in certain acceptable geologic formations far below the base of 
fresh water to a point that is safely separated by other substantial geological confining layers. 

Transfer. As of December 31, 2020, we owned or operated 348 transfer stations in the U.S. and Canada. We deposit 
waste at these stations, as do other waste haulers. The solid waste is then consolidated and compacted to reduce the volume 
and increase the density of the waste and transported by transfer trucks or by rail to disposal sites. 

Access to transfer stations is critical to haulers who collect waste in areas not in close proximity to disposal facilities. 
Fees charged to third parties at transfer stations are usually based on the type and volume or weight of the waste deposited 
at the transfer station, the distance to the disposal site, market rates for disposal costs and other general market factors. 

The utilization of our transfer stations by our own collection operations improves internalization by allowing us to 
retain fees that we would otherwise pay to third parties for the disposal of the waste we collect. It enables us to manage 
costs  associated  with  waste  disposal  because  (i) transfer  trucks,  railcars  or  rail  containers  have  larger  capacities  than 
collection  trucks,  allowing us  to deliver more  waste  to  the disposal facility  in  each  trip; (ii) waste  is  accumulated  and 
compacted at transfer stations that are strategically located to increase the efficiency of our network of operations and 
(iii) we can retain the volume by managing the transfer of the waste to one of our own disposal sites. 

The transfer stations that we operate but do not own generally are operated through lease agreements under which we 
lease property from third parties. There are some instances where transfer stations are operated under contract, generally 
for municipalities. In most cases, we own the permits and will be responsible for any regulatory requirements relating to 
the operation and closure of the transfer station. 

5 

Recycling. Our recycling operations provide communities and businesses with an alternative to traditional landfill 
disposal and support our strategic goals to extract more value from the materials we manage. We were the first major solid 
waste company to focus on residential single-stream recycling, which allows customers to mix clean bottles, cans, paper 
and cardboard in one bin. Residential single-stream programs have greatly increased the recycling volumes. Single-stream 
recycling is possible through the use of various mechanized screens and optical sorting technologies. We have also been 
advancing  the  single-stream  recycling  programs  for  commercial  applications.  Recycling  involves  the  separation  of 
reusable materials from the waste stream for processing and resale or other disposition. Our recycling operations include 
the following: 

Materials processing — Through our collection operations and third-party customer base, we collect recyclable 
materials from residential, commercial and industrial customers and direct these materials to one of our MRFs for 
processing.  As  of  December 31,  2020,  we  operated  103  MRFs  where  cardboard,  paper,  glass,  metals,  plastics, 
construction and demolition materials and other recycling commodities are recovered for resale or redirected for other 
purposes. 

Recycling commodities — We market and resell recycling commodities globally. We manage the marketing of 
recycling  commodities  that  are  processed  in  our  facilities  by  maintaining  comprehensive  service  centers  that 
continuously analyze market prices, logistics, market demands and product quality. 

Recycling  brokerage  services —  We  also  provide  recycling  brokerage  services,  which  involve  managing  the 
marketing of recyclable materials for third parties. The experience of our recycling operations in managing recycling 
commodities for our own operations gives us the expertise needed to effectively manage volumes for third parties. 
Utilizing  the  resources  and  knowledge  of  our  recycling  operations’  service  centers,  we  can  assist  customers  in 
marketing and selling their recycling commodities with minimal capital requirements. 

The recyclable materials processed in our MRFs are received from various sources, including third parties and our 
own operations. In recent years, we have been focused on reducing dependency on market prices for recycled commodities 
by  recovering our processing  costs  first. Over  time we  have been  transitioning  our  customer  base from  the  traditional 
rebate  model,  where  we  paid  suppliers  for  the  inbound  material,  to  a  fee-for-service  model  that  ensures  the  cost  of 
processing the recyclable materials is covered along with an acceptable margin. With our current fee-for-service model, 
the pricing for these recyclable materials can either be a charge or “tip fee” when commodity pricing does not cover our 
cost to process the recyclable materials or a “rebate” when commodity pricing is higher than our processing costs and we 
are able to share this benefit with the customers generating recyclable materials. In some cases, our pricing is based on 
fixed contractual rates or on defined minimum per-ton rates. Generally, this pricing also considers the price we receive for 
sales of processed goods, market conditions and transportation costs. As a result, changes in commodity prices for recycled 
materials  also  significantly  affect  the  pricing  to  our  suppliers.  Depending  on  the  key  terms  of  the  arrangement,  these 
“rebates”  are  recorded  as  either  operating  expenses  or  a  reduction  in  operating  revenues  within  our  Consolidated 
Statements of Operations. If the key terms result in a charge to the customer, the associated “tip fees” would be recorded 
as operating revenues within our Consolidated Statements of Operations. 

Other. Other services we provide include the following: 

Although many waste management services such as collection and disposal are local services, our Strategic Business 
Solutions (“WMSBS”) business works with customers whose locations span the U.S. and Canada. Our strategic accounts 
program provides centralized customer service, billing and management of accounts to streamline the administration of 
customers’ waste management needs across multiple locations. 

Our Energy and Environmental Services (“EES”) business offers our customers a variety of services in collaboration 
with our Area and strategic accounts programs, including (i) construction and remediation services; (ii) services associated 
with the disposal of fly ash, residue generated from the combustion of coal and other fuel stocks; (iii) in-plant services, 
where our employees work full-time inside our customers’ facilities to provide full-service waste management solutions 
and consulting services (this service is managed through our EES business but reflected principally in our collection line 
of business) and (iv) specialized disposal services for oil and gas exploration and production operations (revenues for this 

6 

service  are  also  reflected  principally  in  our  collection  line  of  business).  Our  vertically  integrated  waste  management 
operations enable us to provide customers with full management of their waste. The breadth of our service offerings and 
the familiarity we have with waste management practices gives us the unique ability to assist customers in minimizing the 
amount of waste they generate, identifying recycling opportunities, determining the most efficient means available for 
waste  collection  and  disposal  and  ensuring  that  disposal  is  achieved  in  a  manner  that  is  both  reflective  of  the  current 
regulatory environment and environmentally friendly. 

We develop, operate and promote projects for the beneficial use of landfill gas through our WM Renewable Energy 
business. Landfill gas is produced naturally as waste decomposes in a landfill. The methane component of the landfill gas 
is a readily available, renewable energy source that can be gathered and used beneficially as an alternative to fossil fuel. 
The U.S. Environmental Protection Agency (“EPA”) endorses landfill gas as a renewable energy resource, in the same 
category as wind, solar and geothermal resources. As of December 31, 2020, we had 146 landfill gas beneficial use projects 
producing commercial quantities of methane gas at owned or operated landfills. For 104 of these projects, the processed 
gas  is  used  to  fuel  electricity  generators.  The  electricity  is  then  sold  to  public  utilities,  municipal  utilities  or  power 
cooperatives. For 16 of these projects, the landfill gas is processed to pipeline-quality natural gas and then sold to natural 
gas suppliers. For 26 of these projects, the gas is used at the landfill or delivered by pipeline to industrial customers as a 
direct substitute for fossil fuels in industrial processes. 

We provide expanded service offerings and solutions that are not managed through our Solid Waste business including 
the collection of project waste, including construction debris and household or yard waste, through our Bagster® business. 

We continue to invest in businesses and technologies that are designed to offer services and solutions ancillary or 
supplementary to our current operations. While most of these investments are in the form of minority equity stakes, they 
can also include joint ventures, joint development agreements or majority equity stakes. The solutions and services include 
(i) waste collection, processing, and recycling; (ii) the development, operation and marketing of waste processing facilities 
and  technologies;  (iii) operation  of  renewable  natural  gas  plants  and  (iv) the  development  and  operation  of  organic 
recycling technologies. Furthermore, we continually scout, evaluate and run proof-of-concepts of innovative technologies 
within our core operations to improve safety, operational efficiencies and customer solutions. 

Competition 

We encounter intense competition from governmental, quasi-governmental and private sources in all aspects of our 
operations. We principally compete with large national waste management companies, counties and municipalities that 
maintain their own waste collection and disposal operations and regional and local companies of varying sizes and financial 
resources. The industry also includes companies that specialize in certain discrete areas of waste management, operators 
of alternative disposal facilities, companies that seek to use parts of the waste stream as feedstock for renewable energy 
and other by-products, and waste brokers that rely upon haulers in local markets to address customer needs. In recent years, 
the industry has seen some additional consolidation, though the industry remains intensely competitive. 

Operating costs, disposal costs and collection fees vary widely throughout the Areas in which we operate. The prices 
that  we  charge  are  determined  locally,  and  typically  vary  by  volume  and  weight,  type  of  waste  collected,  treatment 
requirements,  risk  of  handling  or  disposal,  frequency  of  collections,  distance  to  final  disposal  sites,  the  availability  of 
airspace within the geographic region, labor costs and amount and type of equipment furnished to the customer. We face 
intense competition in our Solid Waste business based on pricing and quality of service. We have also begun competing 
for business based on breadth of service offerings. As companies, individuals and communities look for ways to be more 
sustainable, we are promoting our comprehensive services that go beyond our core business of collecting and disposing of 
waste in order to meet their needs. 

Seasonal Trends 

Our  operating  revenues  tend  to  be  somewhat  higher  in  summer months,  primarily  due  to  higher  construction  and 
demolition waste volumes. The volumes of industrial and residential waste in certain regions where we operate also tend 

7 

to increase during the summer months. Our second and third quarter revenues and results of operations typically reflect 
these seasonal trends. 

Service disruptions caused by severe storms, extended periods of inclement weather or climate events can significantly 
affect the operating results of the Areas impacted. On the other hand, certain destructive weather and climate conditions, 
such as wildfires in the Western U.S. and hurricanes that most often impact our operations in the Southern and Eastern 
U.S. during the second half of the year, can increase our revenues in the Areas affected as a result of the waste volumes 
generated  by  these  events.  While  weather-related  and  other  event  driven  special  projects  can  boost  revenues  through 
additional work for a limited time, due to significant start-up costs and other factors, such revenue can generate earnings 
at comparatively lower margins. 

Human Capital Resources 

Employees 

As  of  December 31,  2020,  we  had  approximately  48,250  full-time  employees  across  the  U.S.,  Canada  and  India. 
Approximately 45,200 employees were located within the U.S. and 3,050 employees were  located outside of the U.S. 
Approximately 9,100 employees were employed in administrative and sales positions with the remainder in operations. 
Approximately 8,750 of our employees are covered by collective bargaining agreements. Additional information about 
our workforce can be found in our 2020 Sustainability Report at https://sustainability.wm.com. Our 2020 Sustainability 
Report does not constitute a part of, and is not incorporated by reference into, this report or any other report we file with 
(or furnish to) the SEC, whether made before or after the date of this Annual Report on Form 10-K. 

People First Commitment 

Our Company is committed to People First, knowing that the daily contributions of our team members are what enable 
us to play a vital role in the communities we serve. Our success depends upon effective leadership, the contributions of 
each employee, and our ability to give them the tools they need to safely execute their roles as well as to develop and excel 
in their careers. As our industry and workforce evolve, we are focused on our imperatives of keeping our employees safe, 
improving  diversity,  equity,  and  inclusion  at  all  levels  of  our  Company,  managing  employee  turnover  and  increasing 
retention and supporting ongoing cultural integration and knowledge transfer. We regularly focus on these objectives when 
managing our business. Refer to COVID-19 Update within Item 7. Management’s Discussion and Analysis of Financial 
Condition and Results of Operations for discussion regarding our focus on employees during the COVID-19 pandemic. 

We strive to be a workplace of choice through competitive pay, comprehensive benefits for long-term financial and 
personal health and opportunities for growth across our ranks. Being an employer of choice is critical to our efforts to 
attract and retain a high-quality workforce, while motivating us to sharpen our focus on our values that help us empower 
and develop good employees. By promoting from within and offering training opportunities, we help employees maximize 
their effectiveness and grow in their careers.  

Safety as a Core Value 

At the Company, safety is a core value, with no compromise. A large number of our employee population work as 
drivers, heavy equipment operators and sorters, which are essential jobs that carry inherent risks. For nearly 20 years, we 
have engaged employees on safety through our Mission to Zero (“M2Z”) program. The “Zero” in M2Z represents zero 
tolerance for unsafe behaviors. Employees learn safety best practices through new-hire and ongoing training. To build 
upon lessons learned in training, we conduct structured observations of frontline employees that cover all aspects of our 
collection and post-collection operations, including driving, loading, unloading, lifting and lowering and arriving prepared 
for work.  

8 

 
Learning and Development 

We offer expansive learning and development solutions to meet the development needs of our people and supporting 
opportunities for growth and improvement. Our talent management strategy is designed to reach employees at all levels. 
Given the wide variety of employee roles and skill sets in our Company, our training and development programs are varied 
but generally fall into the following categories: (i) compliance, including Code of Conduct and cybersecurity training; 
(ii) safety; (iii) environmental excellence; (iv) professional development and leadership and (v) job-specific. 

Inclusion and Diversity 

Fostering mutual trust and respect for one another is a cornerstone of being an inclusive and welcoming workplace, 
one  that  is  well-positioned  to  serve  our  customers  and  communities.  Inclusion  and  diversity  (“I&D”)  are  part  of  the 
Company’s core values; we embrace and cultivate respect, trust, open communication and diversity of thought and people. 
We  are  continually  working  to  further  embed  I&D  as  central  pillars  of  our  culture.  To  this  end,  we  established  two 
aspirational goals to achieve by 2025: (i) achieve ethnic diversity in each segment of our workforce, with an emphasis on 
improving representation of minorities in all aspects of our business, including leadership and (ii) lead the industry in 
female representation at all levels, with a special emphasis on operations and leadership. To enable us to achieve these 
goals, we have  established  a cross-functional  Inclusion  and Diversity  Leadership  Council  aimed  at  ensuring  all of the 
Company’s policies, practices and procedures support these efforts. 

Compensation and Benefits 

The  objective  of  our  compensation  and  benefit  programs  is  to  attract,  engage,  reward  and  incentivize  valuable 
employees who will support the successful execution of our strategy. We pay the full cost to provide employees with short-
term  disability  benefits,  long-term  disability  benefits,  basic  life  insurance  for  the  employee  and  their  dependents,  and 
employee and family assistance benefits. The costs for medical and dental coverage are shared with employees, with the 
Company  paying  for  a  majority  of  the  premium  expense.  The  Company  offers  other  important  benefits  such  as  paid 
vacation and holidays, legal services, flexible spending accounts, dependent care assistance, adoption assistance, employee 
discounts and student loan refinancing services. We also provide plans to help employees save for their future; refer to 
Note 10 to the Consolidated Financial Statements for additional information on our employee benefit plans. 

Financial Assurance and Insurance Obligations 

Financial Assurance 

Municipal and governmental waste service contracts generally require contracting parties to demonstrate financial 
responsibility  for  their  obligations  under  the  contract.  Financial  assurance  is  also  a  requirement  for  (i) obtaining  or 
retaining  disposal  site  or  transfer  station  operating  permits;  (ii) supporting  certain  variable-rate  tax-exempt  debt  and 
(iii) estimated final capping, closure, post-closure and environmental remedial obligations at many of our landfills. We 
establish  financial  assurance  using  surety  bonds,  letters  of  credit,  insurance  policies,  trust  and  escrow  agreements  and 
financial guarantees. The type of assurance used is based on several factors, most importantly: the jurisdiction, contractual 
requirements, market factors and availability of credit capacity. 

Surety  bonds  and  insurance  policies  are  supported  by  (i) a  diverse  group  of  third-party  surety  and  insurance 
companies; (ii) an entity in which we have a noncontrolling financial interest or (iii) a wholly-owned insurance captive, 
the sole business of which is to issue surety bonds and/or insurance policies on our behalf. Letters of credit generally are 
supported by our long-term U.S. and Canadian revolving credit facility (“$3.5 billion revolving credit facility”) and other 
credit lines established for that purpose. 

Insurance 

We carry a broad range of insurance coverages, including health and welfare, general liability, automobile liability, 
workers’ compensation, real and personal property, directors’ and officers’ liability, pollution legal liability, cyber incident 

9 

 
liability  and  other  coverages  we  believe  are  customary  to  the  industry.  Our  exposure  to  loss  for  insurance  claims  is 
generally  limited  to  the  per-incident  deductible  under  the  related  insurance  policy.  We  use  a  wholly-owned  insurance 
captive to insure the deductibles for our general liability, automobile liability and workers’ compensation claims programs. 
As  of  December 31, 2020,  both  our  commercial  General  Liability  Insurance  Policy  and  our  workers’  compensation 
insurance  program  carried  self-insurance  exposures  of  up  to  $5  million  per  incident.  As  of  December 31,  2020,  our 
automobile  liability  insurance  program  included  a  per-incident deductible  of  up  to  $10  million.  We  do  not  expect  the 
impact of any known casualty, property, environmental or other contingency to have a material impact on our financial 
condition, results of operations or cash flows. Our estimated insurance liabilities as of December 31, 2020 are summarized 
in Note 11 to the Consolidated Financial Statements. 

Regulation 

Our business is subject to extensive and evolving federal, state or provincial and local environmental, health, safety 
and transportation laws and regulations. These laws and regulations are administered by the EPA, Environment Canada, 
and various other federal, state, provincial and local environmental, zoning, transportation, land use, health and safety 
agencies in the U.S. and Canada. Many of these agencies regularly examine our operations to monitor compliance with 
these  laws  and  regulations  and  have  the  power  to  enforce  compliance,  obtain  injunctions  or  impose  civil  or  criminal 
penalties in cases of violations. 

Because the primary mission of our business is to collect and manage solid waste in an environmentally sound manner, 
a  significant  amount  of  our  capital  expenditures  are  related,  either  directly  or  indirectly,  to  environmental  protection 
measures,  including  compliance  with  federal,  state,  provincial  and  local  rules.  There  are  costs  associated  with  siting, 
design, permitting, operations, monitoring, site maintenance, corrective actions, financial assurance, and facility closure 
and post-closure obligations. With acquisition, development or expansion of a waste management or disposal facility or 
transfer  station,  we  must  often  spend  considerable  time,  effort  and  money  to  obtain  or  maintain  required  permits  and 
approvals.  There  are  no  assurances  that  we  will  be  able  to  obtain  or  maintain  required  governmental  approvals.  Once 
obtained,  operating  permits  are  subject  to  renewal,  modification,  suspension  or  revocation  by  the  issuing  agency. 
Compliance with current regulations and future requirements could require us to make significant capital and operating 
expenditures. However, most of these expenditures are made in the normal course of business and do not place us at any 
competitive disadvantage. 

The regulatory environment in which we operate is influenced by changes in leadership at the federal, state, provincial 
and local levels. The policies set forth under the previous U.S. administration, for example, generally were in favor of 
reducing regulation and corporate taxation. While it is anticipated that the new U.S. administration will reverse course on 
regulatory policies impacting our Company, we cannot predict what impact the change in administrations will have on 
specific regulations, nor can we predict the timing of any such changes. Reduction of regulation may have a favorable 
impact on our operating costs, but the extensive environmental regulation applicable to the waste sector is a barrier to rapid 
entry that benefits our Company. Moreover, the risk reduction provided by stringent regulation is valuable to our customers 
and the communities we serve. 

The primary U.S. federal statutes affecting our business are summarized below: 

•  The Resource Conservation and Recovery Act of 1976 (“RCRA”), as amended, regulates handling, transporting 
and disposing of hazardous and non-hazardous waste and delegates authority to states to develop programs to 
ensure  the  safe  disposal  of  solid  waste.  Landfills  are  regulated  under  Subtitle  D  of  RCRA,  which  sets  forth 
minimum  federal  performance  and  design  criteria  for  solid  waste  landfills,  and  Subtitle  C  of  RCRA,  which 
establishes a federal program to manage hazardous wastes from cradle to grave. These regulations are typically 
implemented  by  the  states,  although  states  can  impose  requirements  that  are  more  stringent  than  the  federal 
standards. We incur costs in complying with these standards in the ordinary course of our operations. 

•  The  Comprehensive  Environmental  Response,  Compensation  and  Liability  Act  of  1980  (“CERCLA”),  as 
amended, which  is  also  known  as  Superfund, provides  for  federal  authority  to  respond directly  to  releases  or 
threatened  releases  of  hazardous  substances  into  the  environment  that  have  created  actual  or  potential 
environmental hazards. CERCLA’s primary means for addressing such releases is to impose strict liability for 

10 

cleanup  of  disposal  sites  upon  current  and  former  site  owners  and  operators,  generators  of  the  hazardous 
substances at the site and transporters who selected the disposal site and transported substances thereto. Liability 
under CERCLA is not dependent on the intentional release of hazardous substances; it can be based upon the 
release  or  threatened  release  of  hazardous  substances,  even  resulting  from  lawful,  unintentional  and  attentive 
action, as the term is defined by CERCLA and other applicable statutes and regulations. The EPA may issue 
orders requiring responsible parties to perform response actions at sites, or the EPA may seek recovery of funds 
expended or to be expended in the future at sites. Liability may include contribution for cleanup costs incurred 
by a defendant in a CERCLA civil action or by an entity that has previously resolved its liability to federal or 
state  regulators  in  an  administrative  or  judicially-approved  settlement.  Liability  under  CERCLA  could  also 
include obligations to a potentially responsible party (“PRP”) that voluntarily expends site clean-up costs. Further, 
liability for damage to publicly-owned natural resources may also be imposed. We are subject to potential liability 
under CERCLA as an owner or operator of facilities at which hazardous substances have been disposed and as a 
generator or transporter of hazardous substances disposed of at other locations. 

•  The Federal Water Pollution Control Act of 1972, as amended, known as the Clean Water Act, regulates the 
discharge  of  pollutants  into  streams,  rivers,  groundwater,  or  other  surface  waters  from  a  variety  of  sources, 
including solid and hazardous waste disposal sites. If our operations discharge any pollutants into surface waters, 
the Clean Water Act requires us to apply for and obtain discharge permits, conduct sampling and monitoring, 
and, under certain circumstances, reduce the quantity of pollutants in those discharges. In 1990, the EPA issued 
additional  standards  for  management  of  storm  water  run-off  that  require  landfills  and  other  waste-handling 
facilities  to  obtain  storm  water  discharge  permits.  Also,  if  a  landfill  or  other  facility  discharges  wastewater 
through a sewage system to a publicly-owned treatment works, the facility must comply with discharge limits 
imposed by the treatment works. Further, before the development or expansion of a landfill can alter or affect 
“wetlands,” a permit may have to be obtained providing for mitigation or replacement wetlands. The Clean Water 
Act provides for civil, criminal and administrative penalties for violations of its provisions. 

•  The Clean Air Act of 1970, as amended, provides for federal, state and local regulation of the emission of air 
pollutants. Certain of our operations are subject to the requirements of the Clean Air Act, including municipal 
solid  waste  (“MSW”)  landfills  and  landfill  gas-to-energy  facilities.  In  1996,  the  EPA  issued  new  source 
performance standards (“NSPS”) and emission guidelines (“EG”) controlling landfill gases from new and existing 
MSW  landfills  larger  than  specified  size  thresholds.  In  January 2003,  the  EPA  issued  Maximum  Achievable 
Control Technology (“MACT”) standards for municipal solid waste landfills subject to the NSPS and EG. The 
EPA issued two new rules that serve to update the 1996 NSPS and EG regulatory requirements in August 2016 
and  updated  its  MACT  regulations  in  2020.  These  NSPS,  EG  and  MACT  regulations  impose  performance 
standards to minimize air emissions from regulated MSW landfills, subject those landfills to certain operating 
permit requirements under Title V of the Clean Air Act and, in many instances, require installation of landfill gas 
collection and control systems to control emissions or to treat and utilize landfill gas on- or off-site.  

•  The  Occupational  Safety  and  Health  Act  of  1970  (“OSHA”),  as  amended,  establishes  certain  employer 
responsibilities, including maintenance of a workplace free of recognized hazards likely to cause death or serious 
injury,  compliance  with  standards  promulgated  by  the  Occupational  Safety  and  Health  Administration,  and 
various  reporting  and  record  keeping  obligations  as  well  as  disclosure  and  procedural  requirements.  Various 
standards for notices of hazards, safety in excavation and demolition work and the handling of asbestos, may 
apply to our operations. The Department of Transportation and OSHA, along with other federal agencies, have 
jurisdiction over certain aspects of hazardous materials and hazardous waste, including safety, movement and 
disposal. Various state and local agencies with jurisdiction over disposal of hazardous waste may seek to regulate 
movement of hazardous materials in areas not otherwise preempted by federal law. 

We are also actively monitoring the following recent federal regulatory developments affecting our business: 

•  With  regard  to  regulatory  developments  under  RCRA,  the  EPA  published  an  advance  notice  of  proposed 
rulemaking  in  December  2018  to  consider  whether  to  propose  revisions  to  the  municipal  solid  waste  landfill 
criteria to support advances in liquids management. Although the notice does not reopen any existing regulations, 
we have been working closely with the EPA to ensure that the agency is aware of how future regulation could 
impact our industry. In July 2019, the EPA announced increases in the user fees accompanying the system that 

11 

the agency uses to track hazardous waste shipments electronically. The U.S. Department of Energy (“DOE”) has 
responsibility under the Mercury Export Ban Act to designate a government facility to consolidate the long-term 
storage and disposal of elemental mercury and establish a fee structure to cover the facility’s operating costs. Our 
Company continues to store mercury, largely on behalf of our customers, in anticipation of the planned DOE 
announcements. We cannot predict what cost we will incur in connection with these regulations, but we do not 
anticipate a material impact to our hazardous waste business units. We are working closely with the EPA and 
DOE to minimize risks more broadly to our industry. 

•  With regard to regulatory requirements pertaining to greenhouse gas emissions, since 2014, decisions from the 
U.S Supreme Court and U.S. Court of Appeals for the D.C Circuit, as well as EPA policy memoranda, have 
significantly narrowed the applicability and scope of EPA permitting requirements for GHGs from stationary 
sources,  including  with  respect  to  biogenic  carbon  dioxide  (“CO2”)  permitting.  In  2016,  the  EPA  proposed 
revisions to the Prevention of Significant Deterioration (“PSD”) and Title V Greenhouse Gas (“GHG”) permitting 
regulations  establishing  a  significant  emissions  rate  (“SER”)  threshold,  below  which  sources  would  not  be 
required  to  implement  additional  control  technologies  for  their  GHG  emissions.  This  SER  threshold  should 
prevent most of our operational changes, such as landfill expansions and beneficial gas recovery projects, from 
being subject to PSD or Title V permit requirements due to our GHG emissions – assuming the EPA classifies 
biogenic  CO2 emissions from  municipal  solid waste  and  landfill  gas  as  carbon  neutral.  The  EPA  has  not yet 
finalized this rulemaking, although the EPA’s independent Science Advisory Board has recommended that the 
agency treat waste-derived CO2 emissions as carbon neutral. These judicial and regulatory actions have reduced, 
and are expected to continue to reduce, the potential impact of the GHG-related PSD and Title V regulations on 
our  air  permits,  compliance  and  operating  requirements.  Future  GHG  regulations  may  require  landfill  gas 
emission  quantification  and/or  emission  reduction  requirements  beyond  what  is  currently  required,  and  such 
amendments could have an adverse effect on our operating costs. 

Potential climate change, GHG regulatory, and corporate sustainability initiatives have influenced our business 
strategy to provide low-carbon services to our customers, and we increasingly view our ability to offer lower 
carbon services as a key component of our business growth. We continue to anticipate the needs of our customers, 
which include investing in and developing ever-more-advanced recycling and reuse technologies. As the U.S. 
and Canada continue to explore various forms of GHG regulation that increase demand for low-carbon service 
offerings, the services we are developing are becoming increasingly valuable. 

•  We continue to monitor periodic regulatory actions to increase the stringency of certain National Ambient Air 
Quality Standards (“NAAQS”) which could affect the cost, timeliness and availability of air permits for new and 
modified large municipal solid waste landfills and landfill gas-to-energy facilities. While we cannot predict the 
ultimate outcome of potential revisions to NAAQS, we do not believe that the such requirements will have a 
material adverse impact on our business as a whole. 

• 

In  December 2014,  the  EPA  issued  a  final  rule regulating  the  disposal  and  beneficial  use  of  coal  combustion 
residuals  (“CCR”).  This  codification  of  the  CCR  rule  provides  utilities  with  a  stable  regulatory  regime  and 
encourages beneficial use of CCR in encapsulated uses (e.g., used in cement or wallboard), and use according to 
established industry standards (e.g., application of sludge for agricultural enrichment). The EPA also deemed 
disposal and beneficial use of CCR at permitted municipal solid waste landfills exempt from the new regulations 
because the RCRA Subtitle D standards applicable at municipal solid waste landfills provide at least equivalent 
protection. These standards are consistent with our approach to handling CCR at our sites currently, and the new 
standards have provided a growth opportunity for the Company. In 2018, the U.S. Court of Appeals for the D.C 
Circuit vacated significant portions of the 2014 final rule and remanded the rule to the EPA for further revision. 
As of December 2020, the EPA had finalized two rules and is in the process of developing three other rules aimed 
at providing utilities with some flexibility in closing or retrofitting unlined storage ponds and in regulating onsite 
storage of CCR for beneficial reuse. The Company will monitor whether the new administration intends to revisit 
these rules as we continue to evaluate opportunities to provide CCR disposal services. 

• 

In  May  2016,  the  EPA  established  lifetime  health  advisories  for  certain  per-  and  polyfluoroalkyl  substances 
(“PFAS”), a group of man-made chemicals that have been manufactured and used globally since the 1940s in 
products such as textiles, fire suppressants, cookware, packaging and plastics. PFAS are typically very persistent 
in the environment and can be found in water, soil and air. Citing concerns about potential adverse human health 

12 

effects from exposure to PFAS, the EPA announced its “PFAS Action Plan” in February 2019 and has taken 
various actions to address PFAS contamination. Meanwhile, an increasing number of states have enacted new 
drinking water, surface water and/or groundwater limits for various PFAS, which has led to a patchwork of PFAS 
standards  across  the  U.S.  The  EPA  is  expected  to  increase  its  regulatory  oversight  of  PFAS  in  2021,  with 
proposals  anticipated  that  would  establish  drinking  water  standards,  expand  authority  for  PFAS  remediation, 
impose chemical release reporting obligations, and provide guidance on PFAS disposal. Compliance with new 
and proposed PFAS standards is anticipated to result in additional expense to the Company, but such standards 
are also anticipated to present potential business opportunities in the area of PFAS management, treatment and 
disposal. 

• 

In August 2016, the EPA published two rules to update the 1996 standards with new requirements for landfill gas 
control and monitoring at both new municipal solid waste landfills (constructed or modified after July 17, 2014) 
as well as existing landfills (operating after November 8, 1987, and not modified after July 17, 2014). Working 
with our trade associations and other landfill owners and operators, we identified significant legal, technical and 
implementation  concerns  with  the  rules  and  together  filed  a  judicial  appeal  of  the  rules  while  also  filing 
administrative petitions asking that the EPA stay the rules and initiate a rulemaking process. We also alerted the 
EPA  that  its  August 2016  rulemakings  led  to  an  inconsistent  regulatory  structure  in  which  six  separate 
overlapping and inconsistent sets of work practices now govern the disposal industry. In May 2017, the EPA 
granted  our  industry’s  administrative  petitions  for  reconsideration  and  rulemaking,  signaling  its  intent  to 
reconsider its 2016 rulemakings. In March 2020, the EPA updated its regulations to its 2003 MACT standards, 
adding further confusion to this regulatory scheme, while declining to address many of the ongoing issues that 
our industry has identified as problematic. Meanwhile, the agency continues to move forward with an additional 
rulemaking package (a federal plan to implement the 2016 rule for existing landfills) that could also lead to further 
regulatory confusion. We cannot predict the outcome of any of these ongoing rulemaking processes; however, 
we do not believe any such regulatory changes will have a material adverse impact on our business as a whole. 

State, Provincial and Local Regulations 

There are also various state or provincial and local regulations that affect our operations. Each state and province in 
which we operate has its own laws and regulations governing solid waste disposal, water and air pollution, and, in most 
cases, releases and cleanup of hazardous substances and liabilities for such matters. States and provinces have also adopted 
regulations governing the design, operation, maintenance and closure of landfills and transfer stations. Some counties, 
municipalities and other local governments have adopted similar laws and regulations. Our facilities and operations are 
likely to be subject to these types of requirements. 

Our landfill operations are affected by the increasing preference for alternatives to landfill disposal. Many state and 
local governments mandate recycling and waste reduction at the source and prohibit the disposal of certain types of waste, 
such as yard waste, food waste and electronics at landfills. The number of state and local governments with recycling 
requirements  and  disposal  bans  continues  to  grow,  while  the  logistics  and  economics  of  recycling  the  items  remain 
challenging. 

Various states have enacted, or are considering enacting, laws that restrict the disposal within the state of solid waste 
generated  outside  the  state.  While  laws  that  overtly  discriminate  against  out-of-state  waste  have  been  found  to  be 
unconstitutional, some laws that are less overtly discriminatory have been upheld in court. From time to time, the U.S. 
Congress has considered legislation authorizing states to adopt regulations, restrictions, or taxes on the importation of out-
of-state  or  out-of-jurisdiction  waste.  Additionally,  several  state  and  local  governments  have  enacted  “flow  control” 
regulations, which attempt to require that all waste generated within the state or local jurisdiction be deposited at specific 
sites. In 1994, the U.S. Supreme Court ruled that a flow control ordinance that gave preference to a local facility that was 
privately owned was unconstitutional, but in 2007, the Court ruled that an ordinance directing waste to a facility owned 
by the local government was constitutional. The U.S. Congress’ adoption of legislation allowing restrictions on interstate 
transportation  of  out-of-state  or  out-of-jurisdiction  waste  or  certain  types  of  flow  control,  or  courts’  interpretations  of 
interstate waste and flow control legislation, could adversely affect our solid and hazardous waste management services. 

13 

Additionally, regulations establishing extended producer responsibility (“EPR”) are being considered or implemented 
in many places around the world, including in the U.S. and Canada. EPR regulations are designed to place either partial 
or total responsibility on producers to fund the post-use life cycle of the products they create. Along with the funding 
responsibility, producers may be required to undertake additional responsibilities, such as taking over management of local 
recycling programs by  taking  back  their products  from  end users or managing  the  collection  operations  and recycling 
processing  infrastructure.  There  is  no  federal  law  establishing  EPR  in  the  U.S.  or  Canada;  however,  federal,  state, 
provincial  and  local  governments  could  take,  and  in  some  cases  have  taken,  steps  to  implement  EPR  regulations  for 
packaging, including traditional recyclables such as cardboard, bottles and cans. If wide-ranging EPR regulations were 
adopted, they could have a fundamental impact on the waste, recycling and other streams we manage and how we operate 
our business, including contract terms and pricing. 

Many states, provinces and local jurisdictions have enacted “fitness” laws that allow the agencies that have jurisdiction 
over waste services contracts or permits to deny or revoke these contracts or permits based on the applicant’s or permit 
holder’s compliance history. Some states, provinces and local jurisdictions go further and consider the compliance history 
of the parent, subsidiaries or affiliated companies, in addition to the applicant or permit holder. These laws authorize the 
agencies to make determinations of an applicant’s or permit holder’s fitness to be awarded a contract to operate, and to 
deny or revoke a contract or permit because of unfitness, unless there is a showing that the applicant or permit holder has 
been  rehabilitated  through  the  adoption  of  various  operating  policies  and  procedures  put  in  place  to  assure  future 
compliance with applicable laws and regulations. While fitness laws can present potential increased costs and barriers to 
entry into market areas, these laws have not, and are not expected to have a material adverse impact on our business as a 
whole. 

States  and municipalities  are  also  increasingly  adopting  requirements for  environmental  justice  reviews  as part of 
certain  permitting  decisions.  These  policies  generally  require  permitting  agencies  to  give  heightened  attention  to  the 
potential for projects to disproportionately impact low-income and minority communities. Our Company supports policies 
seeking to advance high standards of environmental performance and the fair treatment of people of all races, cultures, 
and incomes. Nevertheless, we are actively monitoring recent regulatory developments in this area as additional conditions 
imposed on permitting decisions could increase the time and cost involved to pursue and maintain necessary permits. 

Recycling; Foreign Import and Export Regulations and Material Restrictions 

Enforcement or implementation of foreign and domestic regulations can affect our ability to export products. In 2017, 
the Chinese government announced bans on certain scrap materials and begun to enforce extremely restrictive quality and 
other  requirements,  which  significantly  reduced  China’s  import  of  recyclables.  As  of  January  1,  2021,  China  ceased 
importing virtually all recyclables, including those exported by us. Many other markets, both domestic and foreign, have 
also tightened their quality expectations and limited or restricted the import of certain recyclables. As an example, on 
January 1, 2021, new restrictions on the trade of most plastics went into effect as part of the Basel Convention on the 
Control  of  Transboundary  Movements  of  Hazardous  Wastes  and  Their  Disposal.  The  U.S.  is  not  a  party  to  the  Basel 
Convention, but most countries to which we export are, which may limit exports of certain plastics. The impact of Basel 
Convention restrictions is unknown at this time, but it will be mitigated by the fact that we no longer export residential 
recyclables. 

Such trade restrictions have disrupted the global trade of recyclables, particularly fiber, creating excess supply and 
decreasing  recyclable  commodity  prices.  The  heightened  quality  requirements  have  been  difficult  for  the  industry  to 
achieve  and  have  driven  up  operating  costs.  In  particular,  single-stream  MRFs  process  a  wide  range  of  commingled 
materials and tend to receive a higher percentage of non-recyclables, which results in increased processing and residual 
disposal costs to achieve quality standards. As recyclable commodity prices have fallen and operating costs have increased, 
recyclers  are  passing  cost  increases  through  to  customers.  The  resulting  price  increase  for  recycling  services  in 
communities and at businesses in the U.S. has resulted in some customers reducing or eliminating their recycling service. 
COVID-19 placed additional financial stress on municipalities, resulting in recycling programs being paused or eliminated. 
When combined with the impacts of the global markets shifts caused by China’s termination of imports, the most recent 
financial  stress  has  led  to  a  number  of  states  considering  EPR  regulations,  which  would  shift  the  financial  burden  of 
recycling to the producers of products and goods. Industry trade organizations and government agencies are engaged in 
discussions to mitigate long-term impacts to recycling programs and the industry as a whole. 

14 

For  the  past  several  years,  we  have  been  working  with  stakeholders  to  educate  the  public  on  the  need  to  recycle 
properly. We are investing time and labor and working with customers to help improve quality and have seen improvement 
in  the  quality  of  material  that  we  receive  at  our  facilities.  We  have  continued  our  focus  on  developing  a  sustainable 
recycling business model that meets customers’ environmental needs by passing through the increasing cost of processing 
and higher contamination rates, and these efforts had a positive impact on the operating results for our recycling business 
in 2020. 

With a heightened awareness of the global problems caused by plastic waste in the environment, an increasing number 
of cities and states across the country have passed ordinances banning certain types of plastics from sale or use. The most 
common materials banned include plastic straws, polystyrene plastic and single use packaging. These bans have increased 
pressure by manufacturers on our recycling facilities to accept a broader array of materials in curbside recycling programs 
to alleviate public pressures to ban the sale of those materials. However, with no viable end markets for recycling these 
materials, we and other recyclers are working to educate and remind customers of the need for end market demand and 
economic viability to support sustainable recycling programs. With increased focus on responsible management of plastics, 
our  procurement  team  has  taken  a  proactive  approach  to  ensure  environmental  sustainability  goals  are  prioritized  in 
managing the products we buy. 

Regulation of Oil and Gas Exploration, Production and Disposal 

Our EES business provides specialized environmental management and disposal services for fluids used and wastes 
generated by  customers  engaged  in oil  and gas  exploration  and production,  and  these disposal  services  include  use  of 
underground  injection  wells.  There  is  heightened  federal  regulatory  focus  on  emissions  of  methane  that  occur  during 
drilling and transportation of natural gas, as well as state attention to protective disposal of drilling residuals. There also 
remains heightened attention from the public, some states and the EPA to the alleged potential for hydraulic fracturing that 
occurs during drilling to impact drinking water supplies. Increased regulation of oil and gas exploration and production, 
including GHG emissions or hydraulic fracturing, could make it more difficult or cost-prohibitive for our EES customers 
to continue operations, adversely affecting our business. 

Additionally,  any  new regulations regarding  the  treatment and  disposal  of  wastes  associated  with  exploration  and 
production operations, including through use of injection wells, could increase our costs to provide oilfield services and 
reduce our margins and revenue from such services. Conversely, any loosening of regulations regarding how such wastes 
are  handled  or  disposed  of  could  adversely  affect  our  business,  as  we  believe  the  size,  capital  structure,  regulatory 
sophistication and established reliability of our Company provide us with an advantage in providing services that must 
comply with any complex regulatory regime that may govern providing oilfield waste services. 

Investment in Natural Gas Vehicles and Infrastructure 

We operate a large fleet of natural gas vehicles, and we plan to continue to invest in these assets for our collection 
fleet. Natural gas fueling infrastructure is not yet broadly available in the U.S. and Canada; as a result, we have constructed 
and operate natural gas fueling stations, some of which also serve the public or pre-approved third parties. Concerns have 
been  raised  about  the  potential  for  emissions  from  the  fueling  stations  and  infrastructure  that  serve  natural  gas-fueled 
vehicles.  Additional  regulation  of,  or  restrictions  on,  natural  gas  fueling  infrastructure  or  reductions  in  associated  tax 
incentives  could  increase  our  operating  costs.  We  are  not  yet  able  to  evaluate  potential  operating  changes  or  costs 
associated with such regulations, but we do not anticipate that such regulations would have a material adverse impact on 
our business. 

There is increasing pressure to reduce the use of fossil fuel in the heavy-duty truck industry, and some cities and states 
are  beginning to  discuss  requirements  for using  more  advanced  engine  technology,  such  as  electric  powered vehicles, 
rather than natural gas or diesel vehicles. This is resulting in a reduction in tax incentives and grants for natural gas trucks. 
Although current options for heavy-duty electric vehicles lack sufficient range and proven experience for our operations, 
we proactively engage in pilots of electric powered heavy duty vehicles and anticipate that we could redirect future planned 
capital investments in our fleet toward these assets when the vehicles prove economically and operationally viable. Should 
regulation mandate an accelerated transition to electric powered vehicles, our cost to acquire vehicles needed to service 

15 

our customers could increase, capital investment required to establish sufficient charging infrastructure could be significant 
and investments we have made in an industry-leading natural gas fleet and infrastructure could be impaired. 

Renewable Fuel Production 

We have invested, and continue to invest, in facilities to capture and treat renewable natural gas (“RNG”) from the 
Company’s landfills, and RNG from landfill and dairy biogas is a significant source of fuel for our natural gas collection 
vehicles. The Energy Policy Act of 2005 and Energy Independence and Security Act of 2007 authorize the Renewable 
Fuels Standards (“RFS”) program that promotes the production and use of renewable transportation fuels. The Company 
is an EPA-registered producer of transportation fuel making compressed and liquefied RNG from landfill biogas, which 
qualifies as a cellulosic biofuel under the RFS program. Oil refiners and importers are required through the RFS program 
to blend specified volumes of various categories of renewable transportation fuels with gasoline or buy credits, referred to 
as renewable identification numbers (“RINs”), from renewable fuel producers. Market uncertainty related to the EPA’s 
implementation of the RFS program led to volatility and a decline in the price of RINs between 2017 and 2020. RIN prices 
rebounded in 2020 in response to a court ruling limiting the number of small refinery exemptions that the EPA could grant 
to renewable fuel obligations, and later following the November 2020 federal elections on the belief that the newly elected 
presidential  administration  would  result  in  stronger  enforcement  of  mandates  for  RNG  and  other  advanced  and 
conventional biofuels. 

Federal, State and Local Climate Change Initiatives; Sustainability 

In  light  of  regulatory  and  business  developments  related  to  concerns  about  climate  change,  we  have  identified  a 
strategic business opportunity to provide our public and private sector customers with sustainable solutions to reduce their 
GHG  emissions.  As  part  of  our  on-going  marketing  evaluations,  we  assess  customer  demand  for  and  opportunities  to 
develop waste services offering verifiable carbon reductions, such as waste reduction, increased recycling, and conversion 
of landfill gas and discarded materials into electricity and fuel. We use carbon life cycle tools in evaluating potential new 
services and in establishing the value proposition that makes us attractive as an environmental service provider. We are 
active in support of public policies that encourage development and use of lower carbon energy and waste services that 
lower users’ carbon footprints. We understand the importance of broad stakeholder engagement in these endeavors, and 
actively seek opportunities for public policy discussion on more sustainable materials management practices. In addition, 
we work with stakeholders at the federal and state level in support of legislation that encourages production and use of 
renewable, low-carbon fuels and electricity.  

We continue to assess the physical risks to company operations from the effects of severe weather events and use risk 
mitigation planning to increase our resiliency in the face of such events. We are investing in infrastructure to withstand 
more severe storm events, which may afford us a competitive advantage and reinforce our reputation as a reliable service 
provider through continued service in the aftermath of such events. 

Consistent with our Company’s long-standing commitment to corporate sustainability and environmental stewardship, 
we have published our 2020 Sustainability Report, which details the GHG emissions reductions we have facilitated to date 
and our determination to expand these reductions in the future, as well as our commitment to help make the communities 
in  which  we  live  and  work  safe,  resilient  and  sustainable.  Our  2020  Sustainability  Report  can  be  found  at 
https://sustainability.wm.com, but it does not constitute a part of, and is not incorporated by reference into, this Annual 
Report  on  Form 10-K.  The  Company  actively  participates  in  a  number  of  sustainability  reporting  programs  and 
frameworks, including the Dow Jones Sustainability Indices, where we are “Sector Leader” for Commercial Services, the 
CDP, where we are among “A List” companies, and the Sustainability Accounting Standards Board, on which we serve 
as a member of the Board’s advisory group.  

16 

 
 
Item 1A. Risk Factors. 

In an effort to keep our stockholders and the public informed about our business, we may make “forward-looking 
statements.”  Forward-looking  statements  are  often  identified  by  the  words,  “will,”  “may,”  “should,”  “continue,” 
“anticipate,”  “believe,”  “expect,”  “plan,”  “forecast,”  “project,”  “estimate,”  “intend”  and  words of  a similar  nature and 
generally include statements regarding: 

• 

• 

• 

• 

future results of operations, including revenues, earnings or cash flows; 

plans and objectives for the future; 

projections, estimates or assumptions relating to our operational or financial performance; or 

our opinions, views or beliefs about the effects of current or future events, circumstances or performance. 

You  should  view  these  statements  with  caution.  These  statements  are  not  guarantees  of  future  performance, 
circumstances or events. They are based on facts and circumstances known to us as of the date the statements are made. 
All aspects of our business are subject to uncertainties, risks and other influences, many of which we do not control. Any 
of these factors, either alone or taken together, could have a material adverse effect on us and could change whether any 
forward-looking statement ultimately turns out to be true. Additionally, we assume no obligation to update any forward-
looking statement as a result of future events, circumstances or developments. The following discussion should be read 
together with the Consolidated Financial Statements and the notes thereto. Outlined below are some of the risks that we 
believe  could  affect  our  business  and  financial  statements  for  2021  and  beyond  and  could  cause  actual  results  to  be 
materially different from those that may be set forth in forward-looking statements made by the Company. In addition to 
the following risks, there may be additional risks and uncertainties that adversely affect our business, performance, or 
financial condition in the future that are not presently known or are not currently believed to be material. 

Strategy and Operational Risks 

If we fail to implement our business strategy, our financial performance and our growth could be materially and 
adversely affected. 

Our future financial performance and success are dependent in large part upon our ability to implement our business 
strategy successfully. Implementation of our strategy will require effective management of our operational, financial and 
human resources and will place significant demands on those resources. See Item 1. Business for more information on our 
business strategy. 

There are risks involved in pursuing our strategy, including the following: 

•  Our employees, customers or investors may not embrace and support our strategy. 

•  We may not be able to hire or retain the personnel necessary to manage our strategy effectively. 

•  A  key  element  of  our  strategy  is  yield  management  through  focus  on  price  leadership,  which  has  presented 
challenges to keep existing business and win new business at reasonable returns. We have also continued our 
environmental fee, fuel surcharge and regulatory recovery fee to offset costs. The loss of volumes as a result of 
price increases and our unwillingness to pursue lower margin volumes may negatively affect our cash flows or 
results of operations. Additionally, we have in the past and may in the future face purported class action lawsuits 
related to our customer service agreements, prices and fees. 

•  We may be unsuccessful in implementing improvements to operational efficiency and such efforts may not yield 

the intended result. 

•  We may not be able to maintain cost savings achieved through optimization efforts. 

•  Strategic decisions with respect to our asset portfolio may result in impairments to our assets. See Item 1A. Risk 

Factors — We may record material charges against our earnings due to impairments to our assets. 

17 

•  Our ability to make strategic acquisitions depends on our ability to identify desirable acquisition targets, negotiate 
advantageous transactions despite competition for such opportunities, fund such acquisitions on favorable terms, 
obtain regulatory approvals and realize the benefits we expect from those transactions. 

•  Acquisitions,  investments  and/or  new  service  offerings  may  not  increase  our  earnings  in  the  timeframe 
anticipated, or at all, due to difficulties operating in new markets or providing new service offerings, failure of 
emerging technologies to perform as expected, failure to operate within budget, integration issues, or regulatory 
issues, among others. 

• 

Integration of acquisitions and/or new services offerings could increase our exposure to the risk of inadvertent 
noncompliance with applicable laws and regulations. 

•  Liabilities  associated  with  acquisitions,  including  ones  that  may  exist  only  because  of  past  operations  of  an 

acquired business, may prove to be more difficult or costly to address than anticipated. 

•  Execution of our strategy, particularly growth through acquisitions, may cause us to incur substantial additional 
indebtedness, which may divert capital away from our traditional business operations and other financial plans. 

•  We continue to seek to divest underperforming and non-strategic assets if we cannot improve their profitability. 
We may not be able to successfully negotiate the divestiture of underperforming and non-strategic operations, 
which could result in asset impairments or the continued operation of low-margin businesses. 

In addition to the risks set forth above, implementation of our business strategy could also be affected by other factors 
beyond  our  control,  such  as  increased  competition,  legal  developments,  government  regulation,  general  economic 
conditions, increased operating costs or expenses, subcontractor costs and availability and changes in industry trends. We 
may decide to alter or discontinue certain aspects of our business strategy at any time. If we are not able to implement our 
business strategy successfully, our long-term growth and profitability may be adversely affected. Even if we are able to 
implement some or all of the initiatives of our business strategy successfully, our operating results may not improve to the 
extent we anticipate, or at all. 

We may not realize the strategic benefits and cost synergies that are anticipated from our acquisition of Advanced 
Disposal Services, Inc. (“Advanced Disposal”), and we may encounter difficulties integrating Advanced Disposal’s 
operations and systems that could impact the effectiveness of our internal controls over financial reporting. 

The benefits that are expected to result from our acquisition of Advanced Disposal will depend, in part, on our ability 
to successfully integrate Advanced Disposal’s operations and systems and realize anticipated cost synergies. There is a 
significant degree of difficulty and management distraction inherent in the process of integrating an acquisition of this 
size.  The  process  of  integrating  operations  could  cause  business  interruption  and  distraction.  Some  members  of  our 
management may be required to devote considerable time to this integration process, which will decrease the time they 
will  have  to  manage  our  Company,  service  existing  customers,  attract  new  customers  and  develop  new  products  or 
strategies. If management is not able to effectively manage the integration process, or if any significant business activities 
are interrupted as a result of the integration process, our business, financial condition and results of operations could suffer. 
The acquisition of Advanced Disposal may not result in realization of the benefits and cost synergies that we currently 
expect, and we cannot guarantee that these benefits and cost synergies will be achieved within anticipated time frames or 
at all. Additionally, we may incur substantial expenses in connection with the ongoing integration of Advanced Disposal, 
which may exceed expectations and offset certain benefits. 

As described further in Item 9A. Controls and Procedures, in accordance with SEC staff guidance, we have excluded 
Advanced  Disposal  from  the  assessment  of  the  effectiveness  of  our  internal  control  over  financial  reporting  as  of 
December 31, 2020 contained in this Annual Report on Form 10-K; however, this exclusion may not extend beyond one 
year from the October 30, 2020 closing date. We are in the process of integrating Advanced Disposal’s operations and 
systems to ensure the effectiveness of the internal control over financial reporting for this acquired business. Establishing, 
testing and maintaining an effective system of internal control over financial reporting requires significant resources and 
time commitments on the part of our management and our finance staff, and the time and expenditures needed may exceed 
our expectations. If we encounter difficulties integrating Advanced Disposal operations and systems into our system of 
internal control over financial reporting, and if we are unable to correct any issues encountered in a timely manner, our 
ability to record, process, summarize, and report financial data may be adversely affected, which may impact the accuracy, 

18 

quality and completeness of our financial statements. Such failure could materially and adversely impact our business and 
subject us to potential investigations, liability, and penalties. Additionally, if we are unable to conclude that our internal 
control over financial reporting is effective in any future period (or if our auditors are unable to express an opinion on the 
effectiveness  of  our  internal  controls  or  conclude  that  our  internal  controls  are  ineffective),  we  could  lose  investor 
confidence and suffer an adverse effect on our stock price. 

Our operations must comply with extensive existing regulations, and changes in regulations and/or enforcement of 
regulations can restrict or alter our operations, increase our operating costs, increase our tax rate, or require us to 
make additional capital expenditures. 

Stringent  government  regulations  at  the  federal,  state,  provincial  and  local  level  in  the  U.S.  and  Canada  have  a 
substantial impact on our operations, and compliance with such regulations is costly. Many complex laws, rules, orders 
and interpretations govern environmental protection, health, safety, land use, zoning, transportation and related matters. 
Among other things, governmental regulations and enforcement actions restrict our operations at times and may adversely 
affect our financial condition, results of operations and cash flows by imposing conditions such as: 

• 

• 

• 

limitations  on  siting  and  constructing  new  waste  disposal,  transfer,  recycling  or  processing  facilities  or  on 
expanding existing facilities; 

limitations, regulations or levies on collection and disposal prices, rates and volumes; 

limitations or bans on disposal or transportation of out-of-state waste or certain categories of waste; 

•  mandates regarding the management of solid waste, including requirements to recycle, divert or otherwise process 

certain waste, recycling and other streams; or 

• 

limitations or restrictions on the recycling, processing or transformation of waste, recycling and other streams. 

Regulations  affecting  the  siting,  design  and  closure  of  landfills  require  us,  at  times,  to  undertake  investigatory  or 
remedial  activities,  curtail  operations  or  close  landfills  temporarily  or  permanently.  We  have  significant  financial 
obligations relating to final capping, closure, post-closure and environmental remediation at our existing landfills and we 
establish accruals for these estimated costs. Expenditures could be accelerated or materially exceed our accruals due to the 
types of waste collected and manner in which it is transported and disposed of, including actions taken in the past by 
companies we have acquired or third-party landfill operators; environmental regulatory changes; new information about 
waste types previously collected, such as PFAS or other emerging contaminates, and other reasons. 

Various states have enacted, or are considering enacting, laws that restrict the disposal within the state of solid waste 
generated outside the state. From time to time, the U.S. Congress has considered legislation authorizing states to adopt 
regulations, restrictions, or taxes on the importation of out-of-state or out-of-jurisdiction waste. Additionally, several state 
and local governments have enacted “flow control” regulations, which attempt to require that all waste generated within 
the state or local jurisdiction be deposited at specific sites. The U.S. Congress’ adoption of legislation allowing restrictions 
on  interstate  transportation  of  out-of-state  or  out-of-jurisdiction  waste  certain  types  of  flow  control,  or  courts’ 
interpretations  of  interstate  waste  and  flow  control  legislation,  could  adversely  affect  our  solid  and  hazardous  waste 
management services. 

Additionally, regulations establishing extended producer responsibility (“EPR”) are being considered or implemented 
in many places around the world, including in the U.S. and Canada. EPR regulations are designed to place either partial 
or total responsibility on producers to fund the post-use life cycle of the products they create. Along with the funding 
responsibility, producers may be required to undertake additional responsibilities, such as taking over management of local 
recycling programs by  taking  back  their products  from  end users or managing  the  collection  operations  and recycling 
processing  infrastructure.  There  is  no  federal  law  establishing  EPR  in  the  U.S.  or  Canada;  however,  federal,  state, 
provincial and local governments could, and in some cases have, taken steps to implement EPR regulations for packaging, 
including traditional recyclables such as cardboard, bottles and cans. If wide-ranging EPR regulations were adopted, they 
could have a fundamental impact on the waste streams we manage and how we operate our business, including contract 
terms and pricing. A significant reduction in the waste, recycling and other streams we manage could have a material 
adverse effect on our financial condition, results of operations and cash flows. 

19 

The regulatory environment in which we operate is influenced by changes in leadership at the federal, state, provincial 
and local levels. The policies set forth under the previous U.S. administration, for example, included substantial changes 
to foreign trade policy and generally were in favor of reducing regulation and corporate taxation. While it is anticipated 
that the new administration will reverse course on various regulatory policies impacting our Company, we cannot predict 
what impact the change in administrations will have on specific regulations, nor can we predict the timing of any such 
changes. It is likely that some policies adopted by the new administration will benefit us and others will negatively affect 
us. 

Our business is subject to operational and safety risks, including the risk of personal injury to employees and others. 

Providing  environmental  and  waste  management  services,  including  constructing  and  operating  landfills,  transfer 
stations, MRFs and other disposal facilities, involves risks such as truck accidents, equipment defects, malfunctions and 
failures. Additionally, we closely monitor and manage landfills to minimize the risk of waste mass instability, releases of 
hazardous materials, and odors that are sometimes triggered by weather or natural disasters. There are also risks presented 
by the potential for subsurface heat reactions causing elevated landfill temperatures and increased production of leachate, 
landfill gas and odors. We also build and operate natural gas fueling stations, some of which also serve the public or third 
parties. Operation of fueling stations and landfill gas collection and control systems involves additional risks of fire and 
explosion. Any of these risks could potentially result in injury or death of employees and others, a need to shut down or 
reduce operation of facilities, increased operating expense and exposure to liability for pollution and other environmental 
damage, and property damage or destruction. 

While we seek to minimize our exposure to such risks through comprehensive training, compliance and response and 
recovery programs, as well as vehicle and equipment maintenance programs, if we were to incur substantial liabilities in 
excess of any applicable insurance, our business, results of operations and financial condition could be adversely affected. 
Any such incidents could also tarnish our reputation and reduce the value of our brand. Additionally, a major operational 
failure, even if suffered by a competitor, may bring enhanced scrutiny and regulation of our industry, with a corresponding 
increase in operating expense. 

We may be unable to obtain or maintain required permits or expand existing permitted capacity of our landfills, which 
could decrease our revenue and increase our costs. 

Our ability to meet our financial and operating objectives depends in part on our ability to obtain and maintain the 
permits  necessary  to  operate  landfill  sites.  Permits  to  build,  operate  and  expand  solid  waste  management  facilities, 
including landfills and transfer stations, have become more difficult and expensive to obtain and maintain. Permits often 
take years to obtain as a result of numerous hearings and compliance requirements with regard to zoning, environmental 
and other regulations. These permits are also often subject to resistance from citizen or other groups and other political 
pressures. Local communities and citizen groups, adjacent landowners or governmental agencies may oppose the issuance 
of  a  permit  or  approval  we  may  need,  allege  violations  of  the  permits  under  which  we  currently  operate  or  laws  or 
regulations to which we are subjected, or seek to impose liability on us for environmental damage. States and municipalities 
are also increasingly adopting requirements for environmental justice reviews as part of certain permitting decisions. These 
policies generally require permitting agencies to give heightened attention to the potential for projects to disproportionately 
impact low-income and minority communities. Responding to permit challenges has, at times, increased our costs and 
extended the time associated with establishing new facilities and expanding existing facilities. In addition, failure to receive 
regulatory and zoning approval may prohibit us from establishing new facilities or expanding existing facilities. Our failure 
to obtain the required permits to operate our landfills could have a material adverse impact on our financial condition, 
results of operations and cash flows. 

If  we  are  unable  to  attract,  hire  or  retain  key  team  members  and  a  high-quality  workforce,  or  if  our  succession 
planning  does  not  develop  an  adequate  pipeline  of  future  leaders,  it  could  disrupt  our  business,  jeopardize  our 
strategic priorities and result in increased costs, negatively impacting our results of operations. 

Our operations require us to attract, hire, develop and retain a high-quality workforce to provide a superior customer 
experience.  This  includes key  individuals  in  leadership  and  specialty roles,  as  well  as  a  very  large  number of  drivers, 

20 

technicians  and  other  front-line  and  back-office  team  members  necessary  to  provide  our  environmental  services.  We 
experience significant competition to hire and retain individuals for certain front-line positions, such as commercial truck 
drivers, from within and outside our industry. Additionally, the market for employees that serve on our digital team is 
highly competitive. As we have accelerated our investments in our digital platform, it is increasingly important that we 
are able to attract and retain employees with the skills and expertise necessary to implement and manage our technology-led 
strategy. We  also  compete  to  attract  skilled  business  leaders,  and  our  own key  team members  are  sought  after by  our 
competitors and other companies. We make significant investments, and engage in extensive internal succession planning, 
to provide us with a robust pipeline of future leaders. If we are not able to attract, hire, develop and retain a high-quality 
workforce with the necessary skills and expertise, as well as key leaders, or if we experience significant employee turnover, 
it  can  result  in  business  and  strategic  disruption,  increased  costs,  and  loss  of  institutional  knowledge,  which  could 
negatively impact our results of operations. 

Our business depends on our reputation and the value of our brand. 

We  believe  we  have  developed  a  reputation  for  high-quality  service,  reliability  and  social  and  environmental 
responsibility, and we believe our brand symbolizes these attributes. The Waste Management brand name, trademarks and 
logos and our reputation are powerful sales and marketing tools, and we devote significant resources to promoting and 
protecting them. Adverse publicity, whether or not justified, relating to activities by our operations, employees or agents 
could tarnish our reputation and reduce the value of our brand. Damage to our reputation and loss of brand equity could 
reduce demand for our services. This reduction in demand, together with the dedication of time and expense necessary to 
defend our reputation, could have an adverse effect on our financial condition, liquidity and results of operations, as well 
as require additional resources to rebuild our reputation and restore the value of our brand. 

We have made significant investments in an extensive natural gas truck fleet, which makes us partially dependent on 
the availability of natural gas and fueling infrastructure and vulnerable to natural gas prices, and requirements to 
transition to other vehicle types could impair these investments. 

We operate a large fleet of natural gas vehicles, and we plan to continue to invest in these assets for our collection 
fleet. However, natural gas fueling infrastructure is not yet broadly available in the U.S. and Canada; as a result, we have 
constructed and operate natural gas fueling stations, some of which also serve the public or pre-approved third parties. It 
will remain necessary for us to invest capital in fueling infrastructure in order to power our natural gas fleet. Concerns 
have been raised about the potential for emissions from fueling infrastructure that serve natural gas-fueled vehicles. New 
regulation of, or restrictions on, natural gas fueling infrastructure or reductions in associated tax incentives could increase 
our  operating  costs.  Additionally,  fluctuations  in  the  price  and  supply  of  natural  gas  could  substantially  increase  our 
operating expenses; a reduction in the existing cost differential between natural gas and diesel fuel could materially reduce 
the benefits we anticipate from our investment in natural gas vehicles. Further, our fuel surcharge program is currently 
indexed to diesel fuel prices, and price fluctuations for natural gas may not effectively be recovered by this program. 

There is increasing pressure to reduce the use of fossil fuel in the heavy-duty truck industry, and some cities and states 
are  beginning to  discuss  requirements  for using  more  advanced  engine  technology,  such  as  electric  powered vehicles, 
rather than natural gas or diesel vehicles. This is resulting in a reduction in tax incentives and grants for natural gas trucks. 
Although current options for heavy-duty electric vehicles lack sufficient range and proven experience for our operations, 
we proactively engage in pilots of electric powered heavy duty vehicles and anticipate that we could redirect future planned 
capital investments in our fleet toward these assets when the vehicles prove economically and operationally viable. Should 
regulation mandate an accelerated transition to electric powered vehicles, our cost to acquire vehicles needed to service 
our customers could increase, capital investment required to establish sufficient charging infrastructure could be significant 
and investments we have made in an industry-leading natural gas fleet and infrastructure could be impaired. 

Increases in our labor costs as a result of labor unions organizing, changes in regulations related to labor unions or 
increases in employee minimum wages, could adversely affect our future results. 

Labor  unions  continually  attempt  to  organize  our  employees,  and  these  efforts  will  likely  continue  in  the  future. 
Certain  groups  of  our  employees  are  currently  represented  by  unions,  and  we  have  negotiated  collective  bargaining 

21 

agreements  with  these  unions.  Additional  groups  of  employees  may  seek  union  representation  in  the  future,  and,  if 
successful, would enhance organized labor’s leverage to obtain higher than expected wage and benefits costs and resist 
the introduction of new technology and other initiatives, which can result in increased operating expenses and lower net 
income. If we are unable to negotiate acceptable collective bargaining agreements, our operating expenses could increase 
significantly as a result of work stoppages, including strikes. Additionally, a large portion of our workforce are hourly 
personnel, and many of these individuals, particularly in our recycling business, are paid at rates related to federal and 
state  minimum  wages.  Increases  in  minimum  wage  rates,  or  the  enactment  of  new  wage-related  legislation,  may 
significantly  increase  our  labor  costs.  Any  of  these  matters  could  adversely  affect  our  financial  condition,  results  of 
operations and cash flows. 

The seasonal nature of our business, severe weather events resulting from climate change and event driven special 
projects cause our results to fluctuate, and prior performance is not necessarily indicative of our future results. 

Our operating revenues tend to be somewhat higher in summer months, primarily due to the higher construction and 
demolition waste volumes. The volumes of industrial and residential waste in certain regions where we operate also tend 
to increase during the summer months. Our second and third quarter revenues and results of operations typically reflect 
these seasonal trends. 

Service disruptions caused by severe storms, extended periods of inclement weather or climate events can significantly 
affect the operating results of the Areas affected. On the other hand, certain destructive weather and climate conditions, 
such as wildfires in the Western U.S. and hurricanes that most often impact our operations in the Southern and Eastern 
U.S. during the second half of the year, can increase our revenues in the Areas affected as a result of the waste volumes 
generated  by  these  events.  While  weather-related  and  other  event  driven  special  projects  can  boost  revenues  through 
additional work for a limited time, due to significant start-up costs and other factors, such revenue can generate earnings 
at comparatively lower margins. 

For these and other reasons, operating results in any interim period are not necessarily indicative of operating results 
for an entire year, and operating results for any historical period are not necessarily indicative of operating results for a 
future period. Our stock price may be negatively impacted by interim variations in our results. 

External Economic and Industry Risks 

The COVID-19 global pandemic has caused a significant disruption in social and commercial activity throughout 
North America, and the continuation of the COVID-19 pandemic, or other similar pandemic conditions, may have a 
material adverse impact on our business, financial condition, results of operations and cash flows. 

During 2020 and continuing into 2021, federal, state and local governments throughout North America have imposed 
varying degrees of restriction on social and commercial activity to promote social distancing in an effort to slow the spread 
of COVID-19. The pandemic and related measures have had a significant adverse impact on many sectors of the economy, 
including  environmental  services.  The  resulting  business  closures,  increases  in  unemployment  and  loss  of  consumer 
financial stability and confidence has resulted in volume declines and reductions in customers’ waste service needs, which 
has negatively impacted our results of operations and cash flows. 

We  have  incurred  costs  related  to  health,  safety  and  financial  security  of  our  workforce  during  the  COVID-19 
pandemic.  This  included  transitioning  back-office  employees  to  work-from-home  and  providing  financial  certainty  to 
employees by guaranteeing all full-time hourly employees compensation for a 40-hour work week regardless of service 
decreases and reduced work schedules that resulted from the COVID-19 pandemic. It could be necessary for us to incur 
additional such costs in the future related to pandemic conditions. If a large portion of our employee base were to become 
ill, it could impact our ability to provide timely and reliable service. Additionally, the transition of most of our back-office 
employees to work-from-home increases various operational risks, including potential exposure to cyber incidents, loss of 
data, fraud, internal control challenges and other disruptions as a consequence of more employees accessing Company 
systems and information remotely in the course of their ordinary work. 

22 

A broad-based economic slowdown resulting from prolonged negative effects of COVID-19 could have significant 
adverse consequences for the financial condition of our customers or suppliers. As a result, customers may seek to reduce 
service levels or terminate our contracts, or they may be unable to timely pay outstanding receivables owed to us, each of 
which  would  adversely  affect  our  results  of  operations  and  cash  flows.  Additionally,  such  factors  have  made  it  more 
challenging to implement our pricing strategy and are likely to negatively impact our ability to negotiate, renew or expand 
service contracts with acceptable margins. Volume changes can fluctuate dramatically by line of business and decreases 
in volumes in higher margin businesses, such as what we have seen with COVID-19, can impact key financial metrics. 
Additionally, as stay-at-home orders and work from home trends continue, the costs to service our residential customers 
could  continue  to  negatively  impact  our  margins.  To  the  extent  our  suppliers  experience  a  deterioration  in  financial 
condition or operational capability as a result of the impacts of COVID-19, we may experience material supply chain 
disruptions and delays, which could also increase our operating costs. 

We are not able to estimate the full impact of COVID-19 on our business, but we expect that this situation will continue 
to have an adverse impact on the economy in general and on the Company’s results of operations until a substantial portion 
of the U.S. population is vaccinated and social distancing restrictions are lifted. Should these or similar pandemic-related 
conditions persist  for  a  prolonged  period,  it  may have  a material  adverse  impact  on our  financial  condition,  results  of 
operations and cash flows and hinder our ability to grow our business and execute our business strategy. 

The waste industry is highly competitive, and if we cannot successfully compete in the marketplace, our business, 
financial condition and operating results may be materially adversely affected. 

We encounter intense competition from governmental, quasi-governmental and private sources in all aspects of our 
operations. We principally compete with large national waste management companies, counties and municipalities that 
maintain their own waste collection and disposal operations and regional and local companies of varying sizes and financial 
resources. The industry also includes companies that specialize in certain discrete areas of waste management, operators 
of alternative disposal facilities, companies that seek to use parts of the waste stream as feedstock for renewable energy 
and other by-products, and waste brokers that rely upon haulers in local markets to address customer needs. In recent years, 
the  industry  has  seen  some  additional  consolidation,  though  the  industry  remains  intensely  competitive.  Counties  and 
municipalities  may  have  financial  competitive  advantages  because  tax  revenues  are  available  to  them  and  tax-exempt 
financing is more readily available to them. Also, such governmental units may attempt to impose flow control or other 
restrictions that would give them a competitive advantage. In addition, some of our competitors may have lower financial 
expectations, allowing them to reduce their prices to expand sales volume or to win competitively-bid contracts, including 
large  national  accounts  and  exclusive  franchise  arrangements  with  municipalities.  When  this  happens,  we  may  lose 
customers and be unable to execute our pricing strategy, resulting in a negative impact to our revenue growth from yield 
on base business. 

Our revenues, earnings and cash flows will fluctuate based on changes in commodity prices, and commodity prices 
for recyclable materials are particularly susceptible to volatility based on regulations and tariffs that affect our ability 
to export products. 

Enforcement or implementation of foreign and domestic regulations can affect our ability to export products. In 2017, 
the Chinese government announced bans on certain scrap materials and begun to enforce extremely restrictive quality and 
other  requirements,  which  significantly  reduced  China’s  import  of  recyclables.  As  of  January  1,  2021,  China  ceased 
importing virtually all recyclables, including those exported by us. Many other markets, both domestic and foreign, have 
also tightened their quality expectations and limited or restricted the import of certain recyclables. As an example, on 
January 1, 2021, new restrictions on the trade of most plastics went into effect as part of the Basel Convention on the 
Control  of  Transboundary  Movements  of  Hazardous  Wastes  and  Their  Disposal.  The  U.S.  is  not  a  party  to  the  Basel 
Convention, but most countries to which we export are, which may limit exports of certain plastics. 

Such trade restrictions have disrupted the global trade of recyclables, particularly fiber, creating excess supply and 
decreasing  recyclable  commodity  prices.  We  have  been  actively  working  to  identify  alternative  markets  for  recycling 
commodities, but there may not be demand for all of the material we produce. The heightened quality requirements have 
been difficult for the industry to achieve and have driven up operating costs. In particular, single-stream MRFs process a 
wide range of commingled materials and tend to receive a higher percentage of non-recyclables, which results in increased 

23 

processing  and  residual  disposal  costs  to  achieve  quality  standards.  As  recyclable  commodity  prices  have  fallen  and 
operating costs have increased, we and other recyclers are passing cost increases through to customers. The resulting price 
increase for recycling services in communities and at businesses in the U.S. has resulted in some customers reducing or 
eliminating their recycling service. COVID-19 placed additional financial stress on municipalities, resulting in recycling 
programs being paused or eliminated. When combined with the impacts of the global markets shifts caused by China’s 
termination of imports, the most recent financial stress has led to a number of states considering EPR regulations. 

Reductions  in  market  prices  for  recycling  commodities,  and  reduction  in  demand  for  recycling  commodities  and 
recycling services, negatively impacted our operating income and cash flows in 2019. The decline in market prices in 2019 
for  recycling  commodities  resulted  in  a  decrease  in  revenue  of  $248 million.  In  2020,  we  saw  a  modest  recovery  in 
commodity prices due in part to an increased demand for recycled materials, resulting in increased revenue of $75 million. 
As  we  have  increased  the  size  of  our  recycling  operations,  we  have  also  increased  our  exposure  to  commodity  price 
fluctuations. Additionally, future regulation, tariffs, international trade policies or initiatives may result in further reduced 
demand or increased operating costs, which would cause the profitability of our recycling operations to decline. 

Fluctuation in energy prices also affects our business, including recycling of plastics manufactured from petroleum 
products. Significant variations in the price of methane gas, electricity and other energy-related products that are marketed 
and sold by our landfill gas recovery operations can result in a corresponding significant impact to our revenue from yield 
from such operations. Additionally, we provide specialized disposal services for oil and gas exploration and production 
operations through our EES business. Demand for these services decreases when drilling activity slows due to depressed 
oil and gas prices, such as the low prices throughout the last few years. Any of the commodity prices to which we are 
subject may fluctuate substantially and without notice in the future. 

Increasing customer preference for alternatives to landfill disposal and bans on certain types of waste could reduce 
our landfill volumes and cause our revenues and operating results to decline. 

Our customers are increasingly diverting waste to alternatives to landfill disposal, such as recycling and composting, 
while also working to reduce the amount of waste they generate. In addition, many state and local governments mandate 
diversion, recycling and waste reduction at the source and prohibit the disposal of certain types of waste, such as yard 
waste,  food  waste  and  electronics  at  landfills.  Where  such  organic  waste  is  not  banned  from  the  landfill,  some  large 
customers such as grocery stores and restaurants are choosing to divert their organic waste from landfills. Zero-waste goals 
(sending no waste  to  the  landfill) have been  set by  many  of  the  U.S.  and  Canada’s  largest  companies.  Although such 
mandates and initiatives help to protect our environment, these developments reduce the volume of waste going to our 
landfills which may affect the prices that we can charge for landfill disposal. Our landfills currently provide our highest 
income from operations margins. If we are not successful in expanding our service offerings, growing lines of businesses 
to service waste streams that do not go to landfills providing services for customers that wish to reduce waste entirely, 
then our revenues and operating results may decline. Additionally, despite the development of new service offerings and 
lines of business, it is possible that our revenues and our income from operations margins could be negatively affected due 
to disposal alternatives. 

With a heightened awareness of the global problems caused by plastic waste in the environment, an increasing number 
of cities and states across the country have passed ordinances banning certain types of plastics from sale or use. The most 
common materials banned include plastic straws, polystyrene plastic and single use packaging. These bans have increased 
pressure by manufacturers on our recycling facilities to accept a broader array of materials in curbside recycling programs 
to alleviate public pressures to ban the  sale of those materials. However, there are currently no viable end markets for 
recycling these materials, and inclusion of such materials in our recycling stream increases contamination and operating 
costs and can negatively affect the results of our recycling operations. 

General economic conditions can directly and adversely affect revenues for environmental services and our income 
from operations margins. 

Our business is directly affected by changes in national and general economic factors that are outside of our control, 
including  consumer  confidence,  interest  rates  and  access  to  capital  markets.  A  weak  economy  generally  results  in 

24 

decreased consumer spending and decreases in volumes of waste generated, which negatively impacts the ability to grow 
through new business or service upgrades, and may result in customer turnover and reduction in customers’ waste service 
needs. Consumer uncertainty and the loss of consumer confidence may also reduce the number and variety of services 
requested by customers. Additionally, a weak market for consumer goods can significantly decrease demand by paper 
mills for recycled corrugated cardboard used in packaging; such decrease in demand can negatively impact commodity 
prices and our operating income and cash flows.  

A  decrease  in  waste  volumes  generated  results  in  an  increase  in  competitive  pricing  pressure;  such  economic 
conditions  may  also  interfere  with  our  ability  to  implement  our  pricing  strategy.  Many  of  our  contracts  have  price 
adjustment provisions that are tied to an index such as the Consumer Price Index, and our costs may increase more than 
the increase, if any, in the Consumer Price Index. This is partially due to our relatively high fixed-cost structure, which is 
difficult to quickly adjust to match shifting volume levels and vendor costs, and may not correlate with the Consumer Price 
Index or the waste industry. 

Weakness in the economy may expose us to credit risk of governmental entities and municipalities and other major 
customers, which could negatively impact our financial results. 

We provide service to a number of governmental entities, municipalities, and large national accounts. During periods 
of economic weakness, governmental entities and municipalities can suffer significant financial difficulties, due in part to 
reduced tax revenue and/or high cost structures. During these periods, such entities, and our non-governmental customers, 
could be unable to pay amounts owed to us or renew contracts with us at previous or increased rates. 

Purchasers of our recycling commodities can be particularly vulnerable to financial difficulties in times of commodity 
price volatility. The inability of our customers to pay us in a timely manner or to pay increased rates, particularly large 
national accounts, could negatively affect our operating results. 

In addition, the financial difficulties of municipalities could result in a decline in investors’ demand for municipal 
bonds and a correlating increase in interest rates. As of December 31, 2020, we had $1.2 billion of tax-exempt bonds with 
term interest rate periods that expire within the next 12 months and $54 million of variable-rate tax-exempt bonds with 
interest rates reset on either a daily or a weekly basis. If market dynamics resulted in repricing of our tax-exempt bonds at 
significantly higher interest rates, we would incur increased interest expenses that may negatively affect our operating 
results and cash flows. 

The Company’s effective tax rate and tax liability could materially change as a result of the adoption of new tax 
legislation and other factors. 

Predominantly all of the Company’s revenues are generated in the U.S., and changes in U.S. tax laws could materially 
impact our effective tax rate, financial condition and results of operations. The U.S. Tax Cuts and Jobs Act, enacted on 
December 22, 2017 (the “Tax Act”), had a significant impact on our effective tax rate, cash tax expenses and net deferred 
tax liabilities. The Tax Act reduced the U.S. corporate statutory tax rate and eliminated or limited the deduction of several 
expenses that were previously deductible, among other things. The results of the 2020 U.S. federal elections could lead to 
further  changes  in  tax  laws  that  would  negatively  impact  the  Company’s  effective  tax  rate.  The  new  presidential 
administration has provided information on what tax law changes it is likely to support, including increasing the U.S. 
corporate statutory tax rate. If ultimately enacted into law, this could materially impact our tax provision, cash tax liability 
and effective tax rate. 

Significant shortages in diesel fuel supply or increases in diesel fuel prices will increase our operating expenses. 

The  price  and  supply  of  diesel  fuel  can  fluctuate  significantly  based  on  international,  political  and  economic 
circumstances, as well as other factors outside our control, such as actions by the Organization of the Petroleum Exporting 
Countries (“OPEC”) and other oil and gas producers, regional production patterns, weather conditions and environmental 
concerns. We need diesel fuel to run a significant portion of our collection and transfer trucks and our equipment used in 
our landfill operations. Supply shortages could substantially increase our operating expenses. Additionally, if fuel prices 

25 

increase, our direct operating expenses increase and many of our vendors raise their prices to offset their own rising costs. 
We have in place a fuel surcharge program, designed to offset increased fuel expenses; however, we may not be able to 
pass through all of our increased costs and some customers’ contracts prohibit any pass-through of the increased costs. 
Additionally, lawsuits have challenged our fuel and environmental charges included on our invoices. Regardless of any 
offsetting surcharge programs, increased operating costs due to higher diesel fuel prices will decrease our income from 
operations margins. 

Technology and Information Security Risks 

Developments in technology could trigger a fundamental change in the waste management industry, as waste streams 
are increasingly viewed as a resource, which may adversely impact volumes at our landfills and our profitability. 

Our Company and others have recognized the value of the traditional waste stream as a potential resource. Research 
and development activities are on-going to provide disposal alternatives that maximize the value of waste, including using 
waste as a source for renewable energy and other valuable by-products. We and many other companies are investing in 
these  technologies.  It  is  possible  that  such  investments  and  technological  advancements  may  reduce  the  cost  of  waste 
disposal or the value of landfill gas recovery to a level below our costs and may reduce the demand for landfill space. As 
a result, our revenues and margins could be adversely affected due to advancements in disposal alternatives. 

If we are not able to develop new service offerings and protect intellectual property or if a competitor develops or 
obtains exclusive rights to a breakthrough technology, our financial results may suffer. 

Our existing and proposed service offerings to customers require that we invest in, develop or license, and protect 
new technologies. Our Company and others are increasingly focusing on new technologies that innovate our operations, 
improve the customer experience and provide alternatives to traditional disposal and maximize the resource value of waste. 
In  2020,  we  are  continuing  our  multi-year  commitment  to  strategic  investments  in  technology,  including  accelerated 
investments in customer service digitalization. Research, development and implementation of enhanced technology often 
requires significant spending that may divert capital investment away from our traditional business operations. We may 
experience difficulties or delays in the research, development, production and/or marketing of new products and services 
or implementation of technologies in which we have invested, which may negatively impact our operating results and 
prevent us from recouping or realizing a return on these investments. Further, protecting our intellectual property rights 
and  combating  unlicensed  copying  and  use  of  intellectual  property  is  difficult,  and  inability  to  obtain  or  protect  new 
technologies could impact our services to customers and development of new revenue sources. If a competitor develops 
or  obtains  exclusive  rights  to  a  “breakthrough  technology”  that  provides  a  revolutionary  change  in  traditional  waste 
management, or if we have inferior intellectual property to our competitors, our financial results may suffer. 

We are increasingly dependent on technology in our operations and if our technology fails, our business could be 
adversely affected. 

We may experience problems with the operation of our current information technology systems or the technology 
systems of third parties on which we rely, as well as the development and deployment of new information technology 
systems, that could adversely affect, or even temporarily disrupt, all or a portion of our operations until resolved. Inabilities 
and delays in implementing new systems can also affect our ability to realize projected cost savings or other benefits. 
Additionally, any system failures could impede our ability to timely collect and report financial results in accordance with 
applicable laws and regulations. 

We  are  implementing  a  new  enterprise  resource  planning system,  and  challenges  with  the  implementation  of  the 
system may impact our business and operations. 

We are in the process of a complex, multi-year implementation of a new enterprise resource planning (“ERP”) system. 
The  ERP  system  implementation  requires  the  integration  of  the  new  ERP  system  with  multiple  new  and  existing 
information systems and business processes and is designed  to accurately maintain our books and records and provide 
information  to  our  management  team  important  to  the  operation  of  the  business.  Such  an  implementation  is  a  major 

26 

undertaking from a financial, management, and personnel perspective. The implementation of the ERP system may prove 
to be more difficult, costly, or time consuming than expected, and it is possible that the system will not yield the benefits 
anticipated.  Any  disruptions,  delays  or  deficiencies  in  the  design  and  implementation  of  our  new  ERP  system  could 
adversely affect our ability to produce timely and accurate financial statements or comply with applicable regulations, 
resulting  in  negative  impacts  on  our  business  and  operations  and  subject  us  to  potential  liability.  Additionally,  our 
implementation of the ERP system involves greater utilization of third-party “cloud” computing services in connection 
with our business operations. Problems faced by us or our third-party providers, including technological or business-related 
disruptions,  as  well  as  cybersecurity  threats,  could  adversely  impact  our  business,  results  of  operations  and  financial 
condition for future periods. 

A  cybersecurity  incident  could  negatively  impact our business and  our relationships with  customers,  vendors and 
employees and expose us to increased liability. 

Substantially all aspects of our business operations rely on digital technology. We use computers, mobile devices, 
social networking and other online platforms to connect with our employees and our customers. These uses give rise to 
cybersecurity risks, including security breach, espionage, system disruption, theft and inadvertent release of information. 
Our business involves the storage and transmission of numerous classes of sensitive and/or confidential information and 
intellectual property, including customers’ personal information, private information about employees, and financial and 
strategic information about the Company and its business partners. We also rely on a Payment Card Industry compliant 
third party to protect our customers’ credit card information.  

We are regularly the target of attempted cyber intrusions, and we must commit substantial resources to continuously 
monitor and further develop our networks and infrastructure to prevent, detect, and address the risk of unauthorized access, 
misuse,  computer  viruses  and  other  events.  Our  security  programs  and  measures  do  not  prevent  all  intrusions.  Cyber 
intrusions require a significant amount of time and effort to assess and remedy, and our incident response efforts may not 
be  effective  in  all  cases.  The  theft,  destruction,  loss,  misappropriation,  or  release  of  sensitive  and/or  confidential 
information or intellectual property, or interference with our information technology systems or the technology systems 
of third parties on which we rely, could result in business disruption, direct financial loss, negative publicity, brand damage, 
alleged violation of privacy laws, loss of customers, potential regulatory enforcement or private litigation liability and 
competitive disadvantage. While we do maintain insurance for cyber incidents, due to policy terms, limits and exclusions, 
it may not apply in all cases, and it may not be adequate to cover all liabilities incurred. 

Further,  as  the  Company  pursues  its  strategy  to  grow  through  acquisitions,  including  our  recent  acquisition  of 
Advanced Disposal, and to pursue new initiatives that improve our operations and cost structure, the Company is also 
expanding  and  improving  its  information  technologies,  resulting  in  a  larger  technological  presence  and  corresponding 
exposure  to  cybersecurity  risk.  Certain  new  technologies,  such  as  use  of  autonomous  vehicles,  remote-controlled 
equipment and virtual reality, present new and significant cybersecurity safety risks that must be analyzed and addressed 
before implementation. If we fail to assess and identify cybersecurity risks associated with acquisitions and new initiatives, 
we may become increasingly vulnerable to such risks.  

Increasing regulatory focus on privacy and data protection issues and expanding laws could negatively impact our 
business, subject us to criticism and expose us to increased liability. 

The legislative and regulatory framework for privacy and data protection issues worldwide is rapidly evolving and is 
likely  to  remain  uncertain  for  the  foreseeable  future.  We  collect  certain  personally  identifiable  information  and  other 
sensitive information as integral parts of our business and in connection with providing services to our customers. We are 
subject to a variety of laws and regulations that govern the collection and use of such information obtained from individuals 
and businesses. These laws and regulations are inconsistent across jurisdictions and are subject to evolving interpretations. 
Government officials, regulators, privacy advocates and class action attorneys are increasingly scrutinizing how companies 
collect, process, use, store, share and transmit personal data. We must continually monitor the development and adoption 
of new and emerging laws and regulations, such as the California Consumer Privacy Act (“CCPA”) that took effect on 
January  1,  2020.  The  CCPA,  among  other  things,  contains  disclosure  obligations  for  businesses  that  collect  personal 
information about California residents and affords those individuals new rights relating to their personal information that 
can expand the scope of our potential liability. We must commit substantial time and resources toward compliance with 

27 

the CCPA and similar laws and regulations. Any inability, or perceived inability, to adequately address privacy and data 
protection  concerns,  even  if  unfounded,  or  comply  with  applicable  laws,  regulations,  policies,  industry  standards, 
contractual obligations, or other legal obligations, including at newly acquired companies, could subject us to regulatory 
enforcement, private litigation, public criticism, disrupt our operations, cause us to lose customers, result in additional 
costs and legal liability, damage our reputation, and otherwise harm our business. 

Legal, Regulatory and Compliance Risks 

Our  operations  are  subject  to  environmental,  health  and  safety  laws  and  regulations,  as  well  as  contractual 
obligations that may result in significant liabilities. 

There is risk of incurring significant environmental liabilities in the use, treatment, storage, transfer and disposal of 
waste materials. Under applicable environmental laws and regulations, we could be liable if it is alleged that our operations 
cause  environmental  damage  to  our  properties  or  to  the  property  of  other  landowners,  particularly  as  a  result  of  the 
contamination  of  air,  drinking  water  or  soil.  Under  current  law,  we  could  also  be  held  liable  for  damage  caused  by 
conditions that existed before we acquired the assets or operations involved and for conditions resulting from waste types 
or compounds previously considered non-hazardous but later determined to present possible threat to public health or the 
environment.  The  risks  of  successor  liability  and  emerging  contaminants  are  of  particular  concern  as  we  execute  our 
growth  strategy,  partially  though  acquisitions,  because  we  may  be  unsuccessful  in  identifying  and  assessing  potential 
liabilities during our due diligence investigations. Further, the counterparties in such transactions may be unable to perform 
their indemnification obligations owed to us. Any substantial liability for environmental damage could have a material 
adverse effect on our financial condition, results of operations and cash flows. 

In  the  ordinary  course  of  our  business,  we  have  in  the  past,  we  are  currently,  and  we  may  in  the  future,  become 
involved  in  legal  and  administrative  proceedings  relating  to  land  use  and  environmental  laws  and  regulations.  These 
include  proceedings  in  which  governmental  entities,  private  groups  or  individuals  seek  to  impose  liability  on  us  for 
environmental damage or violation of statutes or desire to revoke or deny permits required for our operations. We generally 
seek to work with the authorities or other persons involved in these proceedings to resolve any issues raised. If we are not 
successful, the adverse outcome of one or more of these proceedings could result in, among other things, material increases 
in our costs or liabilities as well as material charges for asset impairments. 

Further, we often enter into agreements with landowners imposing obligations on us to meet certain regulatory or 
contractual  conditions  upon  site  closure  or  upon  termination  of  the  agreements.  Compliance  with  these  agreements 
inherently involves subjective determinations and may result in disputes, including litigation. Costs to remediate or restore 
the condition of closed sites may be significant. 

Changes in regulations applicable to oil and gas exploration, production and disposal could adversely affect our EES 
business. 

Our EES business provides specialized environmental management and disposal services for fluids used and wastes 
generated by customers engaged in oil and gas exploration and production, and these disposal services include the use of 
underground injection wells. Demand for these services is adversely affected if drilling activity slows due to regulation 
and  industry  conditions  beyond  our  control,  in  addition  to  changes  in  oil  and  gas  prices.  There  is  heightened  federal 
regulatory  focus  on  emissions  of  methane  that  occur  during  drilling  and  transportation,  as  well  as  state  attention  to 
protective disposal of drilling residuals. There also remains heightened attention from the public, some states and the EPA 
to the alleged potential for hydraulic fracturing that occurs during drilling to impact drinking water supplies. Increased 
regulation of oil and gas exploration and production, including GHG emissions or hydraulic fracturing, could make it more 
difficult or cost-prohibitive for our EES customers to continue operations, adversely affecting our business.  

Additionally,  any  new  regulations regarding  the  treatment  and  disposal  of  wastes  associated  with  exploration  and 
production operations, including through the use of injection wells, could increase our costs to provide oilfield services 
and reduce our margins and revenue from such services. Conversely, any loosening of regulations regarding how such 
wastes are handled or disposed of could adversely impact demand for our EES services. 

28 

Changes  to  federal  and  state  renewable  fuel  policies  could  affect  our  financial  performance  in  that  sector  as  a 
renewable fuel producer. 

The primary drivers of renewable fuel development at our landfills are federal and state incentive programs, such as 
the federal RFS program and the California Low Carbon Fuel Standard. At the federal level, oil refiners and importers are 
required  through  the  RFS  program  to  blend  specified  volumes  of  renewable  transportation  fuels  with  gasoline  or  buy 
credits, referred to as RINs, from renewable fuel producers. The Company has invested, and continues to invest, in facilities 
that capture and convert landfill gas into renewable natural gas so that we can participate in the program. The value of the 
RINs associated with our landfill gas is set through a market established by the program. Each year, the EPA is required 
to finalize a rule establishing refiners’ obligations to purchase renewable natural gas and other cellulosic biofuels under 
the RFS program. Market uncertainty stemming from these annual rulemakings, as well as the EPA’s administration of 
other aspects of the RFS program, led to a rapid decline in RIN values in 2019 and much of 2020 before rebounding in 
November 2020. We will continue to advocate for the new administration to implement policies that ensure long-term 
stability for renewable transportation fuels, as changes in the RFS market or the structure of the RFS program can and has 
reduced  the  value  of  renewable  natural  gas  RINs  and  negatively  impacted  the  financial  performance  of  the  facilities 
constructed to capture and treat the gas. 

The impact of climate change, and the adoption of climate change legislation or regulations restricting emissions of 
greenhouse gases, could increase our costs to operate. 

We continue to assess the physical risks to our operations from the effects of climate change. Although we have made 
investments to mitigate risk associated with severe storm events, damage to our facilities or disruption of service caused 
by more frequent or more severe storms associated with climate extremes could negatively impact operating results. We 
have also identified risk to our assets and our employees associated with drought or water scarcity, flooding, extreme heat 
and rain events, and fire conditions associated with climate change. For example, wildfires influenced by climate change 
can damage landfill infrastructure such as gas collection systems, flooding in low-lying areas enhanced by sea level rise 
can result in greater maintenance expenses at our facilities and service disruption, and more frequent or extreme rain events 
can erode the protective vegetative caps on our landfills and generate increased volumes of leachate to manage. Those 
areas of the country most prone to these occurrences have protocols in place, or are developing protocols to address these 
conditions, including employee safety, driver training, and equipment and facility protection protocols. We have incurred 
and will incur costs to develop and implement these protocols, and these protocols may not be effective in offsetting these 
risks.  Additionally,  the  actions  of  others  in  response  to  climate  change  effects,  such  as  the  rolling  power  blackouts 
implemented in California in 2019 due to wildfire risks, can result in service disruptions and increase our costs to operate. 

Our landfill operations emit methane, identified as a GHG. There are a number of legislative and regulatory efforts at 
the state, provincial, regional and federal levels to cap and/or curtail the emission of GHGs to ameliorate the effect of 
climate change. We continue to monitor these efforts and the potential impacts to our operations. Should comprehensive 
federal climate change legislation be enacted, we expect it could impose costs on our operations that might not be offset 
by the revenue increases associated with our lower-carbon service options, the materiality of which we cannot predict. In 
2010, the EPA published a Prevention of Significant Deterioration and Title V GHG Tailoring Rule, which expanded the 
EPA’s federal air  permitting authority  to  include  the  six GHGs.  The  rule sets  new  thresholds for GHG  emissions that 
define when Clean Air Act permits are required. The current requirements of these rules have not significantly affected 
our operations or cash flows, due to the tailored thresholds and exclusions of certain emissions from regulation. However, 
future GHG regulations may require landfill gas emission quantification and/or emission reduction requirements beyond 
what is currently required, and such amendments could have an adverse effect on our operating costs. 

We  could  be  subject  to  significant  fines  and  penalties,  and  our  reputation  could  be  adversely  affected,  if  our 
businesses, or third parties with whom we have a relationship, were to fail to comply with U.S. or foreign laws or 
regulations. 

Some  of  our  projects  and  new  business  may  be  conducted  in  countries  where  corruption  has  historically  been 
prevalent. It is our policy to comply with all applicable anti-bribery laws, such as the U.S. Foreign Corrupt Practices Act, 
and with applicable local laws of the foreign countries in which we operate, and we monitor our local partners’ compliance 
with such laws as well. Our reputation may be adversely affected if we were reported to be associated with corrupt practices 

29 

or if we or our local partners failed to comply with such laws. Such damage to our reputation could adversely affect our 
ability to grow our business. Additionally, violations of such laws could subject us to significant fines and penalties. 

Currently pending or future litigation or governmental proceedings could result in material adverse consequences, 
including judgments or settlements. 

From time to time we are involved in governmental proceedings relating to the conduct of our business. We are also 
party  to  civil  litigation.  As  a  large  company  with  operations  across  the  U.S.  and  Canada,  we  are  subject  to  various 
proceedings, lawsuits, disputes and claims arising in the ordinary course of our business. Actions that have been filed 
against us, and that may be filed against us in the future, include personal injury, property damage, commercial, customer, 
and employment-related claims, including purported state and national class action lawsuits related to: 

• 

• 

• 

alleged environmental contamination, including releases of hazardous materials and odors; 

sales and marketing practices, customer service agreements, prices and fees; and 

federal and state wage and hour and other laws. 

The timing of the final resolutions to these types of matters is often uncertain. Additionally, the possible outcomes or 
resolutions  to  these  matters  could  include  adverse  judgments  or  settlements,  either  of  which  could  require  substantial 
payments, adversely affecting our liquidity. 

Financial Risks 

Our capital requirements and our business strategy could increase our expenses, cause us to change our growth and 
development plans, or result in an inability to maintain our desired credit profile. 

If economic conditions or other risks and uncertainties cause a significant reduction in our cash flows from operations, 
we may reduce or suspend capital expenditures, growth and acquisition activity, implementation of our business strategy, 
dividend declarations or share repurchases. We may choose to incur indebtedness to pay for these activities, although our 
access to capital markets is not assured and we may not be able to incur indebtedness at a cost that is consistent with 
current borrowing rates. We also may need to incur indebtedness to refinance scheduled debt maturities, and it is possible 
that the cost of financing could increase significantly, thereby increasing our expenses and decreasing our net income. 
Further, our ability to execute our financial strategy and our ability to incur indebtedness is somewhat dependent upon our 
ability to maintain investment grade credit ratings on our senior debt. The credit rating process is contingent upon our 
credit profile and several other factors, many of which are beyond our control, including methodologies established and 
interpreted by third-party rating agencies. If we were unable to maintain our investment grade credit ratings in the future, 
our interest expense would increase and our ability to obtain financing on favorable terms could be adversely affected. 

Additionally, we have $3.1 billion of debt as of December 31, 2020 that is exposed to changes in market interest rates 
within the next 12 months because of the impact of our commercial paper borrowings and tax-exempt bonds. If interest 
rates increase, our interest expense would also increase, lowering our net income and decreasing our cash flow. 

We may use our $3.5 billion revolving credit facility to meet our cash needs, to the extent available, until maturity in 
November 2024. As of December 31, 2020, we had no outstanding borrowings under this facility. We had $270 million 
of  letters  of  credit  issued  and  $1.8 billion  of  outstanding  borrowings  (net  of  related  discount  on  issuance)  under  our 
commercial paper program, both supported by this facility, leaving unused and available credit capacity of $1.4 billion as 
of December 31, 2020. In the event of a default under our credit facility, we could be required to immediately repay all 
outstanding borrowings and make cash deposits as collateral for all obligations the facility supports, which we may not be 
able  to  do.  Additionally,  any  such  default  could  cause  a  default  under  many  of  our  other  credit  agreements  and  debt 
instruments. Without waivers from lenders party to those agreements, any such default would have a material adverse 
effect on our ability to continue to operate. 

30 

We  have  substantial  financial  assurance  and  insurance  requirements,  and  increases  in  the  costs  of  obtaining 
adequate financial assurance, or the inadequacy of our insurance coverages, could negatively impact our liquidity 
and increase our liabilities. 

The amount of insurance we are required to maintain for environmental liability is governed by statutory requirements. 
We believe that the cost for such insurance is high relative to the coverage it would provide and, therefore, our coverages 
are generally maintained at the minimum statutorily-required levels. We face the risk of incurring additional costs for 
environmental damage if our insurance coverage is ultimately inadequate to cover those damages. We also carry a broad 
range of other insurance coverages that are customary for a company our size. We use these programs to mitigate risk of 
loss, thereby enabling us to manage our self-insurance exposure associated with claims. The inability of our insurers to 
meet their commitments in a timely manner and the effect of significant claims or litigation against insurance companies 
may subject us to additional risks. To the extent our insurers are unable to meet their obligations, or our own obligations 
for claims are more than we estimated, there could be a material adverse effect to our financial results. 

In addition, to fulfill our financial assurance obligations with respect to variable-rate tax-exempt debt, final capping, 
closure, post-closure and environmental remediation obligations, we generally obtain letters of credit or surety bonds, rely 
on  insurance,  including  captive  insurance,  fund  trust  and  escrow  accounts  or  rely  upon  WM  financial  guarantees.  We 
currently have in place all financial assurance instruments necessary for our operations. Our financial position, which can 
be negatively affected by asset impairments, our credit profile and general economic factors, may adversely affect the cost 
of our current financial assurance instruments, and changes in regulations may impose stricter requirements on the types 
of financial assurance that will be accepted. Additionally, in the event we are unable to obtain sufficient surety bonding, 
letters of credit or third-party insurance coverage at reasonable cost, or one or more states cease to view captive insurance 
as adequate coverage, we would need to rely on other forms of financial assurance. It is possible that we could be forced 
to deposit cash to collateralize our obligations. Other forms of financial assurance could be more expensive to obtain, and 
any requirements to use cash to support our obligations would negatively impact our liquidity and capital resources and 
could affect our ability to meet our obligations as they become due. 

We may record material charges against our earnings due to impairments to our assets. 

In accordance with U.S. Generally Accepted Accounting Principles (“GAAP”), we capitalize certain expenditures and 
advances relating to disposal site development, expansion projects, acquisitions, software development costs and other 
projects. Events that have in the past and may in the future lead to an impairment include, but are not limited to, shutting 
down  a  facility  or  operation  or  abandoning  a  development  project  or  the  denial  of  an  expansion  permit.  Additionally, 
declining waste volumes and development of, and customer preference for, alternatives to traditional waste disposal could 
warrant asset impairments. If we determine an asset or expansion project is impaired, we will charge against earnings any 
unamortized  capitalized  expenditures  and  advances  relating  to  such  asset  or  project  reduced  by  any  portion  of  the 
capitalized costs that we estimate will be recoverable, through sale or otherwise. We also carry a significant amount of 
goodwill  on  our  Consolidated  Balance  Sheets,  which  is  required  to  be  assessed  for  impairment  annually,  and  more 
frequently in the case of certain triggering events. We have in the past and may in the future be required to incur charges 
against earnings if such impairment tests indicate that the fair value of a reporting unit is below its carrying amount. Any 
such charges could have a material adverse effect on our results of operations. 

We could face significant liabilities for withdrawal from Multiemployer Pension Plans. 

We  are  a  participating  employer  in  a  number  of  trustee-managed  multiemployer  defined  benefit  pension  plans 
(“Multiemployer Pension Plans”) for employees who are covered by collective bargaining agreements. In the event of our 
withdrawal  from  a Multiemployer  Pension Plan, we may incur expenses  associated  with our obligations for unfunded 
vested benefits at the time of the withdrawal. Depending on various factors, including potential legislative changes, future 
withdrawals could have a material adverse effect on results of operations or cash flows for a particular reporting period, 
and  our  on-going  costs  of  participation  in  Multiemployer  Pension  Plans  may  increase.  See  Notes 10  and  11 to  the 
Consolidated Financial Statements for more information related to our participation in Multiemployer Pension Plans.  

31 

 
Item 1B. Unresolved Staff Comments. 

None. 

Item 2. Properties.  

The  leases  on  the  Company’s  previous  principal  executive  offices  in  Houston,  Texas  for  approximately  345,000 
square feet expired on December 31, 2020. In 2019, the Company commenced a lease for new principal executive offices 
in Houston, Texas where we will occupy approximately 297,000 square feet under a lease expiring in 2035. Occupancy of 
the new facility began in early 2021.  

We also have administrative offices in Arizona, Connecticut, Illinois, Florida and India. We own or lease real property 
in  most  locations  where  we  have  operations  or  administrative  functions.  We  have  operations  in  all  50 states  except 
Montana, the District of Columbia and throughout Canada. 

Our principal property and equipment consist of land (primarily landfills and other disposal facilities, transfer stations 
and bases for collection operations), buildings, vehicles and equipment. We believe that our operating properties, vehicles 
and equipment are adequately maintained and sufficient for our current operations. However, we expect to continue to 
make investments in additional property and equipment for expansion, for the replacement of aging assets and investment 
in assets that support our strategy of continuous improvement through efficiency and innovation. For more information, 
see Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations included within this 
report. 

The following table summarizes our various operations as of December 31: 

Landfills owned or operated (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Transfer stations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Material recovery facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

2020 

2019 

 268   
 348   
 103   

 249 
 302 
 103 

(a)  As of December 31, 2020 and 2019, our landfills owned or operated consisted of total acreage of 172,217 and 159,080; 
permitted acreage of 45,642 and 42,992; and expansion acreage of 716 and 795, respectively. Total acreage includes 
permitted acreage, expansion acreage, other acreage available for future disposal that has not been permitted, buffer 
land and other land. Permitted acreage consists of all acreage at the landfill encompassed by an active permit to dispose 
of waste. Expansion acreage consists of unpermitted acreage where the related expansion efforts meet our criteria to 
be  included  as  expansion  airspace.  A  discussion  of  the  related  criteria  is  included  within  Item 7.  Management’s 
Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations —  Critical  Accounting  Estimates  and 
Assumptions included within this report. 

Item 3. Legal Proceedings. 

Information regarding our legal proceedings can be found under the Environmental Matters and Litigation sections 

of Note 11 to the Consolidated Financial Statements included within this report. 

Item 4. Mine Safety Disclosures. 

Information concerning mine safety and other regulatory matters required by Section 1503(a) of the Dodd-Frank Wall 
Street Reform and Consumer Protection Act and Item 104 of Regulation S-K is included in Exhibit 95 to this annual report. 

32 

 
 
 
 
 
 
 
     
     
 
 
 
PART II 

Item 5.  Market  for  Registrant’s  Common  Equity,  Related  Stockholder  Matters  and  Issuer  Purchases  of  Equity 

Securities. 

Our common stock is traded on the New York Stock Exchange (“NYSE”) under the symbol “WM.” The number of 

holders of record of our common stock on February 12, 2021 was 8,419. 

The  graph  below  shows  the  relative  investment  performance  of  Waste  Management, Inc.  common  stock,  the 
S&P 500 Index and the Dow Jones Waste & Disposal Services Index for the last five years, assuming reinvestment of 
dividends at date of payment into the common stock. The graph is presented pursuant to SEC rules and is not meant to be 
an indication of our future performance. 

Comparison of Cumulative Five Year Total Return 

$300

Waste Management, Inc.

$250

S&P 500 Index

Dow Jones Waste & Disposal Services Index

$200

$150

$100

$50

$0
12/31/15

12/31/16

12/31/17

12/31/18

12/31/19

12/31/20

Waste Management, Inc.  . . . . . . . . . . . . . . . . . . . .    $ 
S&P 500 Index  . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Dow Jones Waste & Disposal Services Index . . . .    $ 

      12/31/15        12/31/16        12/31/17        12/31/18        12/31/19        12/31/20 
 246 
 170   $ 
 203 
 136   $ 
 204 
 142   $ 

 233   $ 
 171   $ 
 192   $ 

 179   $ 
 130   $ 
 142   $ 

 100   $ 
 100   $ 
 100   $ 

 136   $ 
 112   $ 
 121   $ 

The Company repurchases shares of its common stock as part of capital allocation programs authorized by our Board 
of Directors. We announced in December 2020 that the Board of Directors has authorized up to $1.35 billion in future 
share repurchases, which supersedes and replaces remaining authority under any prior Board of Directors’ authorization 
for share repurchases. During 2020, we repurchased an aggregate of $402 million of our common stock under accelerated 
share repurchase agreements and open market repurchases, which equated to 3.7 million shares with a weighted average 
price per share of $108.92. See Note 14 to the Consolidated Financial Statements for additional information. 

Any  future  share  repurchases  will  be  made  at  the  discretion  of  management  and  will  depend  on  various  factors 

including our net earnings, financial condition and cash required for future business plans, growth and acquisitions.  

33 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
Item 6. Selected Financial Data. 

The statement of operations data for the years ended December 31, 2020, 2019 and 2018, and the balance sheet data 
as of December 31, 2020 and 2019, are presented in the Consolidated Financial Statements included in Part II, Item 8. The 
statement  of  operations  data  for  the  years  ended  December  31,  2017  and  2016,  and  the  balance  sheet  data  as  of 
December 31, 2018, 2017 and 2016, are not included in this Annual Report on Form 10-K, and are provided in Part II, 
Item 8 of our Annual Reports on Form 10-K for the years ended December 31, 2018 and 2017.  

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. 

This  section  includes  a discussion  of our results  of operations  for  the  three years  ended December 31, 2020.  This 
discussion may contain forward-looking statements that anticipate results based on management’s plans that are subject 
to  uncertainty.  We  discuss  in  more  detail  various  factors  that  could  cause  actual  results  to  differ  materially  from 
expectations in Item 1A. Risk Factors. The following discussion should be read considering those disclosures and together 
with the Consolidated Financial Statements and the notes thereto. 

Overview 

We are North America’s leading provider of comprehensive waste management environmental services, providing 
services throughout the United States (“U.S.”) and Canada. We partner with our residential, commercial, industrial and 
municipal customers and the communities we serve to manage and reduce waste at each stage from collection to disposal, 
while  recovering  valuable  resources  and  creating  clean,  renewable  energy.  We  own  or  operate  the  largest  network  of 
landfills in the U.S. and Canada. In order to make disposal more practical for larger urban markets, where the distance to 
landfills  is  typically  farther, we manage  transfer  stations  that  consolidate,  compact  and transport waste  efficiently  and 
economically. We also use waste to create energy, recovering the gas produced naturally as waste decomposes in landfills 
and using the gas in generators to make electricity. Additionally, we are a leading recycler in the U.S. and Canada, handling 
materials that include paper, cardboard, glass, plastic and metal. Our “Solid Waste” business is operated and managed 
locally by our subsidiaries that focus on distinct geographic areas and provides collection, transfer, disposal, and recycling 
and resource recovery services. Through our subsidiaries, we are also a leading developer, operator and owner of landfill 
gas-to-energy facilities in the U.S. Consistent with our Company’s long-standing commitment to corporate sustainability 
and environmental stewardship, we have published our 2020 Sustainability Report, which details our commitment to help 
make the communities in which we live and work safe, resilient and sustainable. The information in this report can be 
found at https://sustainability.wm.com but does not constitute a part of, and is not incorporated by reference into, this 
Annual Report on Form 10-K. For further discussion see section “Federal, State and Local Climate Change Initiatives; 
Sustainability” in Item 1. 

Our Solid Waste operating revenues are primarily generated from fees charged for our collection, transfer, disposal, 
and recycling and resource recovery services, and from sales of commodities by our recycling and landfill gas-to-energy 
operations.  Revenues  from  our  collection  operations  are  influenced  by  factors  such  as  collection  frequency,  type  of 
collection  equipment  furnished,  type  and  volume  or  weight  of  the  waste  collected,  distance  to  the  disposal  facility  or 
material recovery facility and our disposal costs. Revenues from our landfill operations consist of tipping fees, which are 
generally based on the type and weight or volume of waste being disposed of at our disposal facilities. Fees charged at 
transfer stations are generally based on the weight or volume of waste deposited, taking into account our cost of loading, 
transporting and disposing of the solid waste at a disposal site. Recycling revenues generally consist of tipping fees and 
the sale of recycling commodities to third parties. The fees we charge for our services generally include our environmental 
fee, fuel surcharge and regulatory recovery fee which are intended to pass through to customers direct and indirect costs 
incurred. We also provide additional services that are not managed through our Solid Waste business, described under 
Results of Operations below. 

34 

Acquisition of Advanced Disposal Services, Inc. (“Advanced Disposal”) 

On October 30, 2020, we completed our acquisition of all outstanding shares of Advanced Disposal for $30.30 per 
share in cash, pursuant to an Agreement and Plan of Merger dated April 14, 2019, as amended on June 24, 2020. Total 
enterprise value of the acquisition was $4.6 billion when including approximately $1.8 billion of Advanced Disposal’s net 
debt.  This  acquisition  grows  our  footprint  and  allows  us  to  provide  differentiated,  sustainable  waste  management  and 
recycling services to approximately three million new commercial, industrial and residential customers primarily located 
in the Eastern half of the U.S. The acquisition was funded using our $3.0 billion, 364-day, U.S. revolving credit facility 
(“364-day revolving credit facility”) and our commercial paper program, as discussed further in Note 7 to the Consolidated 
Financial Statements. As a result of the acquisition we recorded $4.1 billion of net assets including $2.5 billion of goodwill. 

Immediately following the closing of the Advanced Disposal acquisition, the transactions contemplated by the U.S. 
Department of Justice in connection with our acquisition of Advanced Disposal (as subsequently amended, the “Divestiture 
Agreement”) were consummated. The required divestitures included a combination of assets and businesses belonging to 
us and Advanced Disposal. The Company subsequently received cash proceeds from the sale of $856 million, subject to 
certain post-closing adjustments. We recognized a net gain of $33 million on our net assets divested in this transaction, 
primarily within our Tier 2 segment. The impact on our results of operations from the divestitures was not material for the 
year ended December 31, 2020. 

For the year ended December 31, 2020, we incurred $156 million of acquisition and integration related costs, which 
are primarily classified as “Selling, general and administrative expenses”. The post-closing operating results of Advanced 
Disposal have been included in our consolidated financial statements, within our existing reportable segments. Since the 
acquisition date, Advanced Disposal has recognized $205 million, $142 million and $60 million of revenue, operating 
expenses and selling, general and administrative expenses, respectively, which are included in our Consolidated Statement 
of Operations. 

COVID-19 Update 

In  January  2020,  a  novel  strain  of  coronavirus  (“COVID-19”)  was  declared  a  Public  Health  Emergency  of 
International Concern and was subsequently declared a global pandemic in March 2020. We have contingency plans in 
place to ensure continuity of operations at our collection sites, transfer stations, landfills and recycling facilities. These 
plans ensure that we are in compliance with federal, state, provincial and local guidelines. Key elements of our business 
continuity plan have been executed consistently across the organization. Our safety team has medical experts and industrial 
hygienists that are continuously monitoring and incorporating guidance from relevant authorities. To date our existing 
personal  protective  equipment,  hygiene  and  operating  procedures  comply  with  guidelines  established  to  protect  our 
employees from additional risks associated with COVID-19. 

COVID-19 began to impact our business in mid-March 2020, the results of which are described in detail under Results 
of Operations below. The challenges posed by the COVID-19 pandemic on the global economy increased rapidly at the 
end  of  the  first  quarter  of  2020  and  have  continued  through  the  date  of  this  report,  impacting  our  business  in  most 
geographies  and  across  a  variety  of  our  customer  types.  Waste  Management  provides  essential  services  to  a  diverse 
customer base and, as a result, many elements of our business are less exposed to variability. However, steps taken by 
national and local governments to slow the spread of the virus, including travel bans, prohibitions on group events and 
gatherings,  shutdowns  of  certain  businesses,  curfews,  stay-at-home  orders  and  recommendations  to  practice  social 
distancing resulted in revenue declines at our landfills, as well as decreased demand from our industrial and commercial 
collection customers. Additionally, within the residential line of business, the cost to service our customers increased as 
stay-at-home  orders  and  continuing  work-from-home  trends  increased  the  waste  we  collect.  While  we  have  seen 
improvement  in  our  landfill  and  industrial  and  commercial  collection  volumes  from  the  lowest  levels  observed  in 
April 2020,  uncertainty  continues  in  the  pace  of  business  and  economic  recovery  as  national  and  local  governments 
respond to guidance from relevant authorities in response to changes in COVID-19 statistics within local jurisdictions. 

The Company has proactively taken steps to put our employees’ and customers’ needs first and we continue to work 
with  the  appropriate  regulatory  agencies  to  ensure  we  can  provide  our  essential  services  safely  and  efficiently.  These 

35 

efforts are, in some instances, reducing short-term revenues or increasing our costs, though they are sound decisions that 
reflect our focus on the long-term strength of our business. Examples of these efforts include: 

Employees — We have prioritized the health, safety and financial security of our workforce. As local government 
bodies began to implement stay-at-home orders, and as business closures became more prevalent during the first half 
of  2020,  key  steps  taken  to  benefit  our  workforce  included  (i) transitioning  back-office  employees  to  work-from-
home;  (ii) providing  financial  certainty  to  employees  by  temporarily  guaranteeing  all  full-time  hourly  employees’ 
compensation for a 40 hour work week regardless of COVID-19 related service decreases; (iii) securing additional 
personal protective equipment to bolster the safety and security of our workplaces and (iv) guaranteeing elements of 
incentive compensation to certain employees to reflect our appreciation for their dedication and focus on executing 
well in the face of the pandemic. We continue to monitor COVID-19 and remain committed to keeping our employees 
safe by following federal and local laws and regulations. 

Customers — Our top priority with respect to our customers has been ensuring that essential waste service needs 
continue  to be  safely  met despite  the unprecedented  changes  encountered  in  their  communities.  During  the  initial 
months of the pandemic, we worked with customers impacted by the COVID-19 pandemic to waive and suspend 
certain ancillary service charges, defer certain annual price increases, extend payment terms, adjust customer service 
levels  and  provide  qualifying  small  and  medium  businesses  with  one  month  of  free  service  upon  re-opening. 
Beginning  in  July,  with  communities  and  governments  re-opening,  social  distancing  and  safety  measures  being 
adopted, and signs of an improving economy, we resumed fees and price increases in accordance with our contractual 
terms and our average yield improved as expected. 

The above steps, combined with our disciplined execution in our daily operations, have positioned the Company to 
prudently manage the challenges presented by the COVID-19 pandemic. The fundamentals of the Company continue to 
remain strong, and we have sufficient liquidity on hand to continue business operations during this volatile period.  

We attribute the following notable impacts on our results of operations for the year ended December 31, 2020 to the 

COVID-19 pandemic: 

Revenues — During the year ended December 31, 2020, we experienced a negative impact to revenue that we 
attribute to reductions in customers’ waste service needs as a result of COVID-19. While it is very difficult to measure, 
we believe that the COVID-19-related revenue loss was approximately $890 million. While the customer-centric steps 
discussed above have also contributed to this revenue decline, these impacts have been relatively immaterial to the 
overall revenue decline. As mentioned above, our volumes, particularly in our landfill and industrial and commercial 
collection lines of businesses, have improved from the lows experienced in April 2020, though the pace of volume 
recovery  moderated  during  the  fourth  quarter  of  2020  as  local  governments  responded  to  recommendations  from 
applicable authorities and changes in the COVID-19 statistics. 

Operating Expenses — Volume-driven revenue declines and our strategic focus on proactive cost management 
led to a significant reduction in certain variable operating expenses. These reductions have been most significant in 
labor  costs,  where  we  have  focused  on  developing  an  optimal  work  week  that  reduces  overtime  hours,  and 
maintenance and repairs. The revenue declines due to the COVID-19 pandemic have had a greater impact on our 
higher  margin  business  lines  and  have  negatively  impacted  our  operating  costs  as  a  percentage  of  revenues. 
Additionally,  our  operating  expenses  have  been  impacted  by  employee  pay  guarantees  and  increases  in  container 
weights in our residential collection line of business, which increased our overall cost to serve these customers. Despite 
this, our proactive cost management efforts positioned us to hold our overall operating expenses as a percentage of 
revenues flat when compared with the prior year period. 

Selling,  General  and  Administrative  Expenses  —  COVID-19  impacts  on  our  customers  and  related  customer 
receipts has led to an increase in the provision for bad debts for the year ended December 31, 2020. However, during 
the second half of 2020, we began to see an improvement in the provision for bad debts driven by successful collection 
efforts. Additionally, during 2020 we incurred costs associated with transitioning back-office employees to a work-
from-home environment and costs related to employee pay guarantees. 

36 

The ultimate impacts of COVID-19 on our long-term outlook for the business will depend on future developments, 
including the duration of the pandemic and pace of economic recovery. These factors and their impacts on our business, 
financial condition, results of operations and cash flows are uncertain and cannot be predicted at this time. We remain 
focused on the diligent and safe execution of our daily operations. Additionally, we are focused on ensuring that we emerge 
from this pandemic a stronger, more differentiated company positioned as the service provider of choice for the long-term. 

Business Environment 

The waste industry is a comparatively mature and stable industry. However, customers increasingly expect more of 
their waste materials to be recovered and those waste streams are becoming more complex. In addition, many state and 
local governments mandate diversion, recycling and waste reduction at the source and prohibit the disposal of certain types 
of  waste  at  landfills.  We  monitor  these  developments  to  adapt  our  services  offerings.  As  companies,  individuals  and 
communities  look  for  ways  to  be  more  sustainable,  we  promote  our  comprehensive  services  that  go  beyond  our  core 
business of collecting and disposing of waste in order to meet their needs. 

Despite  some  industry  consolidation  in  recent  years,  we  encounter  intense  competition  from  governmental, 
quasi-governmental and private service providers based on pricing, service quality, customer experience and breadth of 
service  offerings.  Our  industry  is  directly  affected  by  changes  in  general  economic  factors,  including  increases  and 
decreases  in  consumer  spending,  business  expansions  and  construction  activity.  These  factors  generally  correlate  to 
volumes of waste generated and impact our revenue. Negative economic conditions, including the impact of COVID-19, 
can and have caused customers to reduce their service needs. Such negative economic conditions, in addition to competitor 
actions, can and have made it more challenging to implement our pricing strategy and negotiate, renew or expand service 
contracts  with  acceptable  margins.  We  also  encounter  competition  for  acquisitions  and  growth  opportunities.  General 
economic factors and the market for consumer goods, in addition to regulatory developments, can also significantly impact 
commodity  prices  for  the  recyclable  materials  we  sell.  Significant  components  of  our  operating  expenses  vary  in 
correlation  to  changes  in  revenue  due  to  volume.  Volume  changes  can  fluctuate  dramatically  by  line  of  business  and 
decreases in volumes in higher margin businesses, such as what we have seen with COVID-19, can impact key financial 
metrics. In this type of environment, we must dynamically manage our cost structure. 

Our financial results for the year ended December 31, 2020 reflect declines in our collection and disposal lines of 
business as a result of the negative impacts of COVID-19. These impacts began in March 2020 and continued through the 
date  of  this  report,  although  we  began  to  experience  improvement  in  volumes  during  the  second  half  of  2020  when 
compared to the more acute impacts we experienced earlier in the year. Given the ongoing pressures on the business from 
COVID-19, we continue to take proactive steps to reduce costs and maximize cash flow. These steps include (i) optimizing 
our route structure to respond proactively to lower industrial and commercial collection volumes; (ii) limiting hiring and 
optimizing  the  existing  workforce  through  improved  retention  and  reduced  turnover  and  (iii) reducing  or  eliminating 
certain  non-essential  costs  and  expenses  like  travel  and  entertainment.  Additionally,  to  enhance  our  liquidity,  we  are 
maintaining a disciplined focus on capital management by aligning additional investments with the revenue generation of 
the  business,  reducing  capital  spending on  our  landfill  assets,  and  managing  container  capital  in  conjunction  with  our 
customers’ volumes. We also elected to temporarily suspend additional share repurchases in 2020 after the first quarter. 

COVID-19 has also had impacts on the recycling line of business, including the creation of a short-term dislocation 
in  the  supply  and  demand  dynamics  for  recycled  commodities  in  the  U.S.  which  increased  market  prices  for  certain 
commodities. Despite this increase in market prices, we continue to invest and seek opportunities for cost improvement as 
we remain steadfast in our commitment to improve the profitability and returns of the recycling line of business in any 
economic environment. We have maintained our focus on converting to a fee-based pricing model that addresses the cost 
of processing materials and the impact on our cost structure to manage contamination in the recycling stream. 

We believe that the Company’s industry-leading asset network and strategic focuses on investing in people and our 
digital platform will give the Company the necessary tools to address the challenges presented by the COVID-19 pandemic 
and the impacts on our industry. In line with our commitment to continuous improvement and a differentiated customer 
experience, we continue to accelerate our customer service digitalization initiative to change the way we interact with our 
customers.  Enhancements  made  through  this  initiative  are  designed  to  seamlessly  and  digitally  connect  all  of  the 
Company’s functions necessary to provide our customers the best experience and service.  

37 

Current Year Financial Results 

During  2020,  we  delivered  solid  operating  income  and  cash  flows  despite  revenue  declines  in  our  collection  and 
disposal lines of business due to the COVID-19 pandemic. We continue to take intentional steps to decrease our operating 
costs and eliminate discretionary selling, general and administrative expenses to mitigate the impact from the declines in 
our volumes. In addition to our focus on reducing certain costs, we took proactive steps to manage our capital spending. 
The Company continued its commitment to supporting both organic and inorganic growth during 2020, with the highlight 
being the completion of our acquisition of Advanced Disposal. In total, the Company allocated $1,632 million of available 
cash  to  capital  expenditures  and  funded  $4,088 million  of  acquisitions  of  solid  waste  businesses.  We  also  allocated 
$1,329 million of available cash to our shareholders during 2020 through dividends and common stock repurchases. 

Key elements of our 2020 financial results include: 

•  Revenues of $15,218 million for 2020 compared with $15,455 million in 2019, a decrease of $237 million, or 
1.5%. The decline is primarily attributable to lower volumes in our collection and disposal businesses resulting 
from a reduction in customers’ waste service needs due to the COVID-19 pandemic, partially offset by (i) higher 
yield  in  our  collection  and  disposal  businesses;  (ii)  higher  yield  in  our  recycling  business  driven  by  higher 
commodity prices and (iii) acquisitions, net of divestitures, primarily due to the acquisition of Advanced Disposal; 

•  Operating expenses of $9,341 million in 2020, or 61.4% of revenues, compared with $9,496 million, or 61.4% of 
revenues, in 2019. The $155 million decrease is directly related to proactive steps taken to manage our variable 
costs in the lower volume environment. The revenue declines due to the COVID-19 pandemic have had a greater 
impact  on  our  higher  margin  business  lines,  which  negatively  impacted  operating  costs  as  a  percentage  of 
revenues. Despite this, our proactive cost management efforts positioned us to hold our overall operating expenses 
as a percentage of revenues flat, when compared with the prior year period; 

•  Selling, general and administrative expenses of $1,728 million in 2020, or 11.4% of revenues, compared with 
$1,631 million,  or  10.6%  of  revenues,  in  2019.  This  increase  of  $97 million  is  primarily  attributable  to 
(i) increased acquisition-related costs; (ii) higher costs associated with investments in our digital platform; and 
(iii) costs incurred as a result of the COVID-19 pandemic, including an increase in provision for bad debts. These 
cost increases were offset, in part, by (i) lower legal reserves; (ii) the proactive steps taken to reduce discretionary 
expenses and (iii) lower annual incentive compensation costs; 

• 

Income  from  operations  of  $2,434 million,  or  16.0%  of  revenues,  in  2020  compared  with  $2,706 million,  or 
17.5% of revenues, in 2019. Management has taken steps to control our costs in a period of volume decline, 
significantly  mitigating  the  negative  impact  to  our  income  from  operations.  However,  the  year-over-year 
comparison has been affected by (i) an increase in integration costs associated with our acquisition of Advanced 
Disposal;  (ii) non-cash  impairment  charges  of  $61 million;  (iii)  higher  depreciation  and  amortization  expense 
which was primarily related to investments in capital assets, including trucks and facilities and (iv) investments 
we are making in our digital platform. These negative impacts were partially offset by a net divestiture gain of 
$33 million associated with the sale of net assets to GFL Environmental in the fourth quarter; 

•  Net income attributable to Waste Management, Inc. was $1,496 million, or $3.52 per diluted share, compared 
with  $1,670 million,  or  $3.91 per  diluted  share,  in  the  prior  year  period.  In  addition  to  the  activity  discussed 
above, net income in the current period was also impacted by an increase in net interest expense due to debt 
incurred to acquire Advanced Disposal. Additionally, net income in the current period was favorably impacted 
by (i) a decrease in the cost of early extinguishment of debt; (ii) the unfavorable impact in 2019 of a $52 million 
impairment charge related to our minority-owned investment in a waste conversion technology business that was 
not deductible for tax purposes and (iii) lower income tax expense primarily attributable to lower income before 
income taxes; 

•  Net cash provided by operating activities was $3,403 million, compared with $3,874 million in the prior year 
period  with  the  decline  driven  by  (i) higher  income  tax  payments  related  to  the  sale  of  assets  to  GFL 
Environmental;  (ii) increased  interest  payments  and  integration  related  spending  due  to  our  acquisition  of 
Advanced  Disposal;  (iii) payments  associated  with  investments  we  are  making  in  our  digital  platform  and 
(iv) lower earnings on our traditional Solid Waste business primarily caused by the impact of the COVID-19 

38 

pandemic. These results were partially offset by cash benefits in the current year associated with the 2019 federal 
alternative fuel credits and 

•  Free cash flow was $2,656 million compared with $2,105 million in the prior year period. The increase in free 
cash flow is primarily due to (i) higher proceeds from the sale of net assets to GFL Environmental and (ii) an 
intentional reduction in capital expenditures during the current year period to align with the lower volumes in our 
business. These positive impacts were partially offset by a decrease in net cash provided by operating activities 
noted above. Free cash flow is a non-GAAP measure of liquidity. Refer to Free Cash Flow within Liquidity and 
Capital Resources for our definition of free cash flow, additional information about our use of this measure, and 
a reconciliation to net cash provided by operating activities, which is the most comparable GAAP measure. 

Results of Operations 

Operating Revenues 

Our operating revenues set forth below are primarily generated from fees charged for our collection, transfer, disposal, 
and recycling and resource recovery services, and from sales of commodities by our recycling and landfill gas-to-energy 
operations. We also provide additional services that are not managed through our Solid Waste business, including both 
our WMSBS and EES businesses, recycling brokerage services, landfill gas-to-energy services and certain other expanded 
service offerings and solutions. The mix of operating revenues from our major lines of business is reflected in the table 
below for the year ended December 31 (in millions): 

2020 

2019 

2018 

Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $   4,102   $   4,229   $   3,972 
 2,529 
Residential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 2,773 
Industrial  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 450 
Other collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 9,724 
Total collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 3,560 
Landfill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 1,711 
Transfer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 1,293 
Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 1,736 
    (3,110)
Intercompany (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  15,218   $  15,455   $  14,914 

 2,613  
 2,916  
 482  
    10,240  
 3,846  
 1,820  
 1,040  
 1,758  
    (3,249) 

 2,716  
 2,770  
 465  
    10,053  
 3,667  
 1,855  
 1,127  
 1,776  
    (3,260) 

(a)  The “Other” line of business includes (i) our WMSBS business; (ii) our landfill gas-to-energy operations; (iii) certain 
services within our EES business, including our construction and remediation services and our services associated 
with the disposal of fly ash and (iv) certain other expanded service offerings and solutions. In addition, our “Other” 
line of business reflects the results of non-operating entities that provide financial assurance and self-insurance support 
for  our  Solid  Waste  business,  net  of  intercompany  activity.  We  have  reclassified  collection,  landfill,  transfer  and 
recycling activity within our “Other” line of business to the appropriate line of business for purposes of presentation 
in this table. 

(b)  Intercompany revenues between lines of business are eliminated in the Consolidated Financial Statements included 

within this report. 

39 

 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
The following table provides details associated with the period-to-period change in revenues and average yield for the 

year ended December 31 (dollars in millions): 

2020 vs. 2019 

  As a % of  
  Related 

  As a % of 

Total 

2019 vs. 2018 

  As a % of        
  Related 

  As a % of 
Total 

    Amount     Business(a)       Amount     Company(b)       Amount     Business(a)       Amount     Company(b)  

Collection and disposal . . . . .    $  299  
Recycling commodities (c) . .      
 75  
Fuel surcharges and 

mandated fees . . . . . . . . . . .       (151) 
Total average yield (d) . . .      
Volume . . . . . . . . . . . . . . .      
Internal revenue growth . .     
Acquisitions  . . . . . . . . . . .     
Divestitures . . . . . . . . . . . .     
Foreign currency 

translation and other . . .     
Total . . . . . . . . . . . . . . .     

2.2  %    
7.6   

(24.7) 

  $  364   
     (248)  

2.8  %   

(20.0) 

      (22)  

(3.5) 

  $  223  
     (692) 
     (469) 
 248  
 (8) 

 (8) 
  $  (237) 

1.5  %     
(4.5) 
(3.0) 
1.7   
(0.1) 

(0.1) 
(1.5)%    

  $  94  
      346  
 440  
 222  
     (104) 

 (17) 
  $  541  

0.6  %
2.3   
2.9   
1.5   
(0.7) 

(0.1) 
3.6  %

(a)  Calculated  by  dividing  the  increase  or  decrease  for  the  current year  by  the  prior year’s  related  business  revenue 

adjusted to exclude the impacts of divestitures for the current year. 

(b)  Calculated by dividing the increase or decrease for the current year by the prior year’s total Company revenue adjusted 

to exclude the impacts of divestitures for the current year. 

(c)  Includes combined impact of commodity price variability and changes in fees. 

(d)  The amounts reported herein represent the changes in our revenue attributable to average yield for the total Company.  

The following provides further details about our period-to-period change in revenues: 

Average Yield 

Collection and Disposal Average Yield — This measure reflects the effect on our revenue from the pricing activities 
of  our  collection,  transfer  and  landfill  operations,  exclusive  of  volume  changes.  Revenue  growth  from  collection  and 
disposal  average  yield  includes  not  only  base  rate  changes  and  environmental  and  service  fee  fluctuations,  but  also 
(i) certain average price changes related to the overall mix of services, which are due to the types of services provided; 
(ii) changes in average price from new and lost business and (iii) price decreases to retain customers. 

The details of our revenue growth from collection and disposal average yield are as follows (dollars in millions): 

2020 vs. 2019 

2019 vs. 2018 

Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Industrial  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Residential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Total collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Landfill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Transfer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Total collection and disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

  $ 

        Amount 
 91   
 74   
 73   
 238   
 32   
 29   
 299   

  $ 

  As a % of 
  Related 
      Business 

      Amount 
 109  
 103  
 81  
 293  
 44  
 27  
 364  

2.4  %   $ 
2.7   
2.9   
2.5   
1.3   
3.0   
2.2  %   $ 

  As a % of   
  Related 
      Business 

3.0  %
4.0   
3.3   
3.3   
2.0   
2.9   
2.8  %

Our overall strategic pricing efforts that are focused on improving our average unit rate have proven to be effective, 
despite the COVID-19 pandemic. During the second quarter of 2020, in order to support the continuity of our customers’ 

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businesses,  we  made  certain  customer-centric  pricing  decisions,  such  as  temporarily  waiving  and  suspending  certain 
ancillary service charges as well as delaying price increases in certain markets. These actions negatively impacted our 
year-to-date average yield. However, beginning in July 2020, we resumed fees and price increases in accordance with 
contractual terms and our average yield rebounded as expected. 

Recycling Commodities — Increases in the market prices for recycling commodities resulted in revenue growth of 
$75 million  for  the  year  ended  December  31,  2020  as  compared  with  prior  year.  Decreases  in  the  market  prices  for 
recycling commodities in 2019 resulted in a revenue decline of $248 million as compared to 2018. Average market prices 
for recycling commodities at the Company’s facilities were 19% higher in 2020 compared to 2019 and 35% lower in 2019 
compared  to 2018. We  saw a  market  price  increase  in 2020 driven by  a  short-term  dislocation  in  supply  and demand 
dynamics for recycled materials, largely due to COVID-19 related decreases in the supply of recycled materials. While 
average market prices in 2020 were higher than 2019, we were at or below our overall historical average market price by 
the  end  of  2020.  We  continue  to  invest  and  seek  opportunities  for  cost  improvement  as  we  remain  steadfast  in  our 
commitment to improve the profitability and returns of the recycling line of business in any economic environment. We 
have maintained our focus on converting to a fee-based pricing model that addresses the cost of processing materials and 
the impact on our cost structure to manage contamination in the recycling stream. 

Fuel Surcharges and Mandated Fees —These fees, which are predominantly generated by our fuel surcharge program, 
declined $151 million and $22 million for 2020 and 2019, respectively, as compared with the prior year periods. These 
revenues  are  based  on,  and  fluctuate  in  response  to  changes  in  the  national  average  prices  for  diesel  fuel.  Given  the 
downturn in oil and gas markets, market prices for diesel fuel decreased approximately 16% and 4% for the years ended 
December 31, 2020 and 2019, respectively, compared with the prior year periods. Additionally, we transitioned certain 
customers’ pricing away from a fuel surcharge, reflecting the cost of fuel in the base rates we charge for our services, 
which further contributed to the year-over-year decline.  

The mandated fees are primarily related to fees and taxes assessed by various state, county and municipal government 
agencies at our landfills and transfer stations. These amounts have not significantly impacted the change in revenue for 
the periods presented. 

Volume 

Our revenues from volume (excluding volumes from acquisitions and divestitures) decreased $692 million, or 4.5%, 
and increased $346 million, or 2.3%, for the years ended December 31, 2020 and 2019, respectively, as compared with 
the prior year periods. 

Beginning in March 2020, and continuing throughout the date of this report, our industrial and commercial collection 
and landfill businesses experienced significant volume declines as a result of the COVID-19 pandemic. While we have 
seen some improvement in our landfill and industrial and commercial collection volumes from the lowest levels observed 
in  April 2020,  our  volumes  continue  to  be  meaningfully  below  prior  year,  particularly  in  special  waste  at  the  landfill, 
project-driven  work  in  the  industrial  collection  business  and  certain  commercial  and  collection  customer  segments. 
Uncertainty  continues  with  respect  to  the  pace  of  business  and  economic  recovery  as  local  governments  continue  to 
respond  to  recommendations  from  applicable  authorities  and  changes  in  the  COVID-19  statistics.  Additionally,  while 
natural disaster clean-up efforts benefited our 2019 volumes, they were inconsequential to our results for the year ended 
December 31, 2020. The preceding decreases in volume-related revenues have been partially offset by volume increases 
in our WM Renewable Energy business which grew in 2020 as a result of a new renewable energy facility coming online, 
and our continued focus on a differentiated service model for national accounts customers. 

We experienced higher volumes throughout 2019 when compared to 2018 due to our focus on customer service and 
disciplined growth, combined with favorable market conditions in our collection and disposal business. We experienced 
significant  volume  growth  with  existing  customers,  particularly  in  our  commercial  collection  business  as  a  result  of 
proactive efforts taken to work with our customers as their needs expanded to identify service upgrade opportunities. Our 
event-driven projects in our special waste business and growth in our municipal solid waste business contributed to our 
landfill volume growth in 2019. Furthermore, our WMSBS business experienced favorable volume growth in 2019. The 

41 

clean-up efforts of natural disasters primarily in California during the first half of 2019 contributed to volume growth in 
2019, partially offset by volume decline from our recycling brokerage services in 2019.  

Operating Expenses 

Our operating expenses are comprised of (i) labor and related benefits costs (excluding labor costs associated with 
maintenance and repairs discussed below), which include salaries and wages, bonuses, related payroll taxes, insurance and 
benefits costs and the costs associated with contract labor; (ii) transfer and disposal costs, which include tipping fees paid 
to third-party disposal facilities and transfer stations; (iii) maintenance and repairs costs relating to equipment, vehicles 
and facilities and related labor costs; (iv) subcontractor costs, which include the costs of independent haulers who transport 
waste collected by us to disposal facilities and are affected by variables such as volumes, distance and fuel prices; (v) costs 
of goods sold, which includes the cost to purchase recycling materials for our recycling line of business, including certain 
rebates paid to suppliers; (vi) fuel costs, net of tax credits for alternative fuel, which represent the costs of fuel and oil to 
operate our truck fleet and landfill operating equipment; (vii) disposal and franchise fees and taxes, which include landfill 
taxes,  municipal  franchise  fees,  host  community  fees,  contingent  landfill  lease  payments  and  royalties;  (viii) landfill 
operating costs, which include interest accretion on landfill liabilities, interest accretion on and discount rate adjustments 
to  environmental  remediation  liabilities  and  recovery  assets,  leachate  and  methane  collection  and  treatment,  landfill 
remediation  costs  and other  landfill  site  costs;  (ix) risk management  costs,  which  include  general  liability,  automobile 
liability and workers’ compensation claims programs costs and (x) other operating costs, which include gains and losses 
on  sale  of  assets,  telecommunications,  equipment  and  facility  lease  expenses,  property  taxes,  utilities  and  supplies. 
Variations in volumes year-over-year, as discussed above in Operating Revenues, in addition to cost inflation, affect the 
comparability of the components of our operating expenses. 

The  following  table  summarizes  the  major  components  of  our  operating  expenses  for  the year  ended 

December 31 (dollars in millions and as a percentage of revenues): 

2020 

2019 

2018 

Labor and related benefits  . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  2,746       18.1  %   $  2,791      18.0  %    $  2,703      18.1  % 
Transfer and disposal costs . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Maintenance and repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Subcontractor costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Cost of goods sold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Disposal and franchise fees and taxes . . . . . . . . . . . . . . . . . .   
Landfill operating costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Risk management  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

7.5   
8.8   
9.9   
3.6   
2.2   
4.1   
2.4   
1.7   
3.2   
 61.4 %   $  9,496   61.4  %     $  9,249  62.0  % 

   1,135  
   1,331  
   1,523  
 553  
 265  
 606  
 394  
 269  
 519  
  $  9,341  

     1,105 
     1,255 
     1,375 
 783 
 409 
 598 
 331 
 235 
 455 

   1,160  
   1,355  
   1,532  
 553  
 336  
 627  
 379  
 267  
 496  

7.5   
8.7   
10.0   
3.6   
1.7   
4.0   
2.6   
1.8   
3.4   

7.4  
8.4  
9.2  
5.3  
2.7  
4.0  
2.2  
1.6  
3.1  

As discussed above in Operating Revenues, year-over-year decreases in our landfill and industrial and commercial 
collection  volumes,  primarily  due  to  the  impacts  of  COVID-19,  have  significantly  impacted  the  year  ended 
December 31, 2020. The declines in most operating expense categories during the reported periods are directly related to 
proactive steps taken to manage our variable costs in the lower volume environment. The revenue declines due to the 
COVID-19  pandemic  have  had  a  greater  impact  on  our  higher  margin  business  lines  and  have  negatively  impacted 
operating costs as a percentage of revenues. In addition, our operating expenses as a percentage of revenues was impacted 
by our acquisition of Advanced Disposal as the acquired business’s operating cost structure is higher than ours, because 
we are early in our integration and synergy realization processes and we have incurred certain one-time, upfront costs 

42 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
   
 
  
  
    
  
  
    
  
  
    
  
  
    
  
  
    
  
  
    
 
 
needed  to  support  integration.  Despite  this,  our  proactive  cost  management  efforts  positioned  us  to  hold  our  overall 
operating expenses as a percentage of revenues flat when compared with the prior year periods. 

Significant items affecting the comparison of operating expenses between reported periods include:  

Labor and Related Benefits — The decrease in labor and related benefits costs in 2020 as compared with 2019 was 
largely  driven  by  decreases  in  volume  in  our  industrial  and  commercial  collection  businesses.  Our  proactive  steps 
positioned  us  to  optimize  our  route  structure  to  respond  to  lower  industrial  and  commercial  collection  volumes. 
Additionally,  the  decrease  was  attributable  to  (i) improved  efficiency;  (ii) lower  headcount  due  to  employee  attrition 
coupled  with  proactive  steps  to  defer  hiring  due  to  COVID-19  driven  uncertainty  and  (iii) lower  annual  incentive 
compensation. These decreases were offset, in part, by annual merit increases and the addition of employees as a result of 
our acquisition of Advanced Disposal. The increase in labor and related benefits costs in 2019 as compared with 2018 was 
driven by (i) volume growth in our collection and disposal business; (ii) merit increases and (iii) cost inflation. These cost 
increases  were  offset,  in  part,  by  lower  bonus  costs  related  to  a  one-time  plan  established  in  early  2018  targeted  at 
improving employee retention.  

Transfer and Disposal Costs — The decrease in transfer and disposal costs in 2020 as compared with 2019 was largely 
driven by volume declines in our industrial and commercial collection businesses as a result of COVID-19 offset, in part, 
by additional disposal costs attributable to our acquisition of Advanced Disposal. The increase in transfer and disposal 
costs in 2019 as compared with 2018, was driven by overall volume growth in our collection and disposal business and, 
to a lesser extent, cost inflation. 

Maintenance  and  Repairs — The  decrease  in  maintenance  and  repairs  costs  in  2020  as  compared  with  2019  was 
largely driven by proactive steps to optimize routes and reduce overtime hours to address the volume declines discussed 
above. This decline in costs was partially offset by additional costs incurred to make investments in the fleet acquired as 
part of the Advanced Disposal acquisition. Additionally, there has been an increasing trend in our maintenance and repairs 
costs during the reported periods due to (i) inflationary cost pressures for both Company and third-party services due to 
demand for skilled technician labor as well as for parts and supplies; (ii) higher per unit costs required for an increasingly 
automated fleet in the residential line of business and (iii) our focus on making upgrades to our operating facilities. The 
comparisons are also impacted by a $16 million non-cash charge to write off certain equipment costs related to our Other 
segment recognized in 2019. 

Subcontractor  Costs — The  decrease  in  subcontractor  costs  in  2020  as  compared  to  2019  was  largely  driven  by 
COVID-19 related volume declines in our industrial collection business and projects ending or scaling down during 2020 
in our EES business. The decrease was offset, in part, by an increase in business activity in our WMSBS business which 
relies more extensively on subcontracted hauling than our collection and disposal business. The increase in subcontractor 
costs in 2019 as compared to 2018 was primarily driven by (i) volume growth in our collection and disposal business, 
largely attributable to a significant contract executed in the second half of 2017 that generated incremental volumes in 
2019; (ii) volume growth in our WMSBS and EES businesses and (iii) cost inflation related to capacity constraints of our 
subcontractors in certain markets.  

Cost of Goods Sold — Costs in 2020 were flat when compared to 2019 in spite of an increase in commodity prices, 
largely due to lower recycling volumes as a result of COVID-19. Additionally, a higher percentage of our overall recycled 
commodity sales were targeted at domestic markets, resulting in lower freight costs. The decrease in cost of goods sold in 
2019 as compared with 2018 was primarily driven by lower market prices for recycling commodities and by lower costs 
due to the sale of certain ancillary operations in the second quarter of 2018. 

Fuel — The decrease in fuel costs in 2020 as compared with 2019 was primarily due to (i) a decline in market prices 
for diesel fuel; (ii) lower costs resulting from the continued conversion of our fleet to natural gas vehicles and (iii) volume 
declines. The decreases were offset, in part, by (i) lower federal alternative fuel credits and (ii) additional costs attributable 
to our acquisition of Advanced Disposal. The decrease in fuel costs in 2019 as compared with 2018 was due to (i) the 
recognition of two years of federal alternative fuel credits in 2019 compared to a single year of credits in 2018 due to the 

43 

timing  of  government  action  providing  for  the  benefits  attributable  to  each  period;  (ii) lower  costs  resulting  from  the 
continued conversion of our fleet to natural gas vehicles and (iii) lower market prices for diesel fuel.  

Disposal and Franchise Fees and Taxes — The decrease in disposal and franchise fees and taxes in 2020 as compared 
to 2019 was primarily related to lower volumes in our landfill line of business, largely driven by the impact of COVID-19. 
The decreases were offset, in part, by additional costs attributable to our acquisition of Advanced Disposal. The increase 
in disposal and franchise fees and taxes in 2019 as compared with 2018 was primarily related to higher volumes in our 
landfill line of business.  

Landfill Operating Costs — The increase in landfill operating costs in 2020 as compared with 2019 was primarily due 
to higher leachate management costs compared to the prior year and additional costs attributable to our acquisition of 
Advanced  Disposal.  This  increase  was  offset,  in  part,  by  decreases  attributable  to  lower  volumes  at  our  landfills.  The 
increase in landfill operating costs in 2019 as compared with 2018 was primarily due to higher leachate management costs 
driven  largely  by  inclement  weather  in  certain  parts  of  North  America  and  increased  ongoing  site  maintenance  costs. 
Additionally, 2020 and 2019 were impacted by decreases in the risk-free discount rate used in the measurement of our 
environmental  remediation  obligations  and  recovery  assets  due  to  decreases  in  U.S.  treasury  rates.  See  Note 4  to  the 
Consolidated Financial Statements for additional information. 

Risk Management — Risk management costs were relatively flat in 2020 as compared with 2019. The increase in risk 
management costs in 2019 as compared with 2018 was primarily due to an increase in claims expense as a result of growth 
in the business and cost inflation.  

Other — Net gains on sales of certain assets during each year impacted the comparability of the reported periods. 

Selling, General and Administrative Expenses  

Our selling, general and administrative expenses consist of (i) labor and related benefits costs, which include salaries, 
bonuses, related insurance and benefits, contract labor, payroll taxes and equity-based compensation; (ii) professional fees, 
which include fees for consulting, legal, audit and tax services; (iii) provision for bad debts, which includes allowances 
for uncollectible customer accounts and collection fees and (iv) other selling, general and administrative expenses, which 
include,  among  other  costs,  facility-related  expenses,  voice  and  data  telecommunication,  advertising,  bank  charges, 
computer  costs,  travel  and  entertainment,  rentals,  postage  and  printing.  In  addition,  the  financial  impacts  of  litigation 
reserves generally are included in our “Other” selling, general and administrative expenses. 

The following table summarizes the major components of our selling, general and administrative expenses for the year 

ended December 31 (dollars in millions and as a percentage of revenues): 

Labor and related benefits  . . . . . . . . . . . . . . . . . . . . . . . . . .    $  1,057     
Professional fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Provision for bad debts . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

 256 
 54 
 361 
  $  1,728 

2020 

2019 
 6.9 %  $ 1,020     
 183 
 1.7 
 38 
 0.4 
 2.4 
 390 
 11.4 %  $ 1,631 

2018 

 957      6.4 %
 6.6 %  $ 
 113 
 1.2  
 53 
 0.3  
 2.5  
 330 
 10.6 %  $  1,453 

 0.8 
 0.3 
 2.2 
 9.7 %

Selling,  general  and  administrative  expenses  for  the  year  ended  December  31,  2020  have  increased  due  to 
(i) incremental  costs  of  approximately  $150  million  incurred  in  connection  with  the  acquisition  and  integration  of 
Advanced Disposal; (ii) strategic investments in our digital platform, including planned investments in a new enterprise 
resource  planning  system  and  accelerated  investments  in  customer  service  digitalization  and  (iii)  an  increase  in  the 
provision for bad debts due to negative impacts on customer receipts experienced as a result of the COVID-19 pandemic. 
In addition to the cost increases, selling, general and administrative expenses as a percent of revenue have increased in 
2020 due to the decline in volume-related revenues.  

44 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
       
       
 
  
   
 
  
  
   
 
  
  
   
 
  
 
 
 
We  consistently  manage  our  costs,  particularly  those  incurred  for  discretionary  initiatives,  to  ensure  that  we  are 
optimizing our customer service, back-office effectiveness and profitability. As a result of the declines in revenue from 
the  COVID-19  pandemic,  we  specifically  focused  on  reducing  costs  for  advertising,  travel  and  entertainment  and 
professional  fees  other  than  those  specifically  tied  to  strategic  initiatives.  The  decreases  in  selling,  general  and 
administrative expenses from these proactive steps have been more than offset by the items discussed above. 

Significant  items  affecting  the  comparison  of  our  selling,  general  and  administrative  expenses  between  reported 

periods include:  

Labor  and  Related  Benefits — The  increase  in  labor  and  related  benefits  costs  in  2020  compared  with  2019  was 
largely due to (i) costs incurred in connection with our acquisition of Advanced Disposal including severance costs and 
additional  headcount;  (ii) annual  merit  increases  and  (iii) costs  associated  with  the  strategic  investments  in  our  digital 
platform. These cost increases were offset, in part, by (i) lower annual incentive compensation and (ii) proactive steps 
undertaken to defer hiring and reduce labor related costs. The increase in labor and related benefits costs in 2019 compared 
with  2018  was  primarily  due  to  (i) an  increase  in  headcount,  merit  increases  and  higher  incentive  compensation  and 
(ii) increased contract labor costs driven by planned investments in our digital platform.  

Professional Fees — The increases in professional fees over the reported periods were primarily driven by consulting 
fees incurred in connection with the acquisition and integration of Advanced Disposal and strategic investments in our 
digital platform.  

Provision for Bad Debts — The increase in the provision for bad debts in 2020 compared with 2019 was primarily 
due to increased collection risk associated with certain customers as a result of the COVID-19 pandemic. However, we 
were encouraged to see an overall improvement in customer account collections during the second half of 2020 when 
compared to the first half of the year. The decrease in provision for bad debts in 2019 compared with 2018 was due to the 
collection of certain fully reserved receivables and higher prior year bad debt expense associated with the bankruptcy of a 
strategic customer.  

Other — The decrease in other expenses in 2020 compared with 2019 was primarily due to lower litigation costs and 
proactive  measures  taken  to  reduce  discretionary  costs,  such  as  travel  and  entertainment,  company-wide.  These  cost 
decreases were offset, in part, by increased technology infrastructure costs in 2020, which we expect to continue as we 
make strategic investments in our digital platform. We also incurred one-time technology costs in the first half of 2020 to 
transition employees to work-from-home in response to the COVID-19 pandemic. The increase in other expenses in 2019 
compared with 2018 was principally driven by higher litigation reserves and increased infrastructure costs associated with 
investments in our digital platform.  

Depreciation and Amortization Expenses 

The following table summarizes the components of our depreciation and amortization expenses for the year ended 

December 31 (dollars in millions and as a percentage of revenues): 

2020 

2019 

2018 

Depreciation of tangible property and equipment . . . . . . . . . . . .    $  996       6.6 %  $ 
Amortization of landfill airspace . . . . . . . . . . . . . . . . . . . . . . . . .   
Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . .   

 3.7  
 0.7  

 538 
 101 
  $ 1,671   11.0  %  $  1,574   10.2  %  $ 1,477 

 893       5.8 %  $  838      5.6 %
 575  
 106  

 3.6  
 0.7  
9.9  %

 568  
 107  

 3.7  
 0.7  

The increase in depreciation of tangible property and equipment in 2020, compared with 2019, was primarily related 
to  (i)  investments  in  capital  assets,  including  trucks  and  facilities  and  (ii)  additional  depreciation  attributable  to  our 
acquisition of Advanced  Disposal.  The decrease  in  amortization of  landfill  airspace  in  2020  compared with 2019 was 
driven by (i) lower volumes at our landfills, primarily as a result of the COVID-19 pandemic and (ii) a decrease in the 
inflation  rate  used  to  estimate  capping,  closure  and  post-closure  asset  retirement  obligations  from  2.5%  to  2.25%  at 

45 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
      
       
  
  
 
  
 
  
  
 
  
 
  
 
 
December 31, 2020. These decreases were offset, in part, by charges to reflect changes in estimated landfill construction 
costs and our acquisition of Advanced Disposal.  

Our amortization of intangible assets was flat in 2020, compared with 2019. The increased expense for intangible 
assets acquired as part of the acquisition of Advanced Disposal was offset, primarily by decreases for certain customer list 
assets reaching the end of their lives. 

The increase in depreciation of tangible property and equipment in 2019 compared with 2018 was primarily related 
to higher capital expenditures due to an intentional focus on accelerating certain fleet and landfill spending to support the 
Company’s strong collection and disposal growth. The increase in amortization of landfill airspace in 2019 compared with 
2018 was driven by higher volumes at our landfills and changes in landfill estimates. 

Restructuring 

During the year ended December 31, 2020, we recognized $9 million of restructuring charges primarily related to 
modifying  our  field  sales  and  customer  services  structures  to  better  support  our  investment  in  customer  service 
digitalization, which is discussed above. 

(Gain) Loss from Divestitures, Asset Impairments and Unusual Items, Net 

The following table summarizes the major components of (gain) loss from divestitures, asset impairments and unusual 

items, net for the year ended December 31 (in millions): 

Gain from divestitures, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Asset impairments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

  $ 

2020 

2019 

2018 

 (33)  $ 
 68  
 35   $ 

 —  $ 
 42  
 42   $ 

 (96)
 38 
 (58)

During  the  year  ended  December  31,  2020,  we  recognized  $35  million  of  net  charges  primarily  related  to  the 

following: 

Gain from Divestitures, Net — As discussed further in Note 18 to the Consolidated Financial Statements, we and 
Advanced Disposal entered into an agreement that provided for GFL Environmental to acquire a combination of assets 
from us and Advanced Disposal to address divestitures required by the U.S. Department of Justice. Immediately following 
the closing of the Advanced Disposal acquisition on October 30, 2020, the transactions contemplated by the Divestiture 
Agreement were consummated and the Company subsequently received cash proceeds from the sale of $856 million. We 
recognized a net gain of $33 million on our net assets divested, primarily within our Tier 2 segment.  

Energy Services Asset Impairments — During the second quarter of 2020, the Company tested the recoverability of 
certain energy services assets in our Tier 1 segment. Indicators of impairment included (i) the sharp downturn in oil demand 
that has led to a significant decline in oil prices and production activities, which we project will have long-term impacts 
on the utilization of our assets and (ii) significant shifts in our business, including increases in competition and customers 
choosing  to  bury  waste  on  site  versus  in  a  landfill,  reducing  our  revenue  outlook.  The  Company  determined  that  the 
carrying  amount  of  the  asset  group  was  not  fully  recoverable.  As  a  result,  we  recognized  $41  million  of  non-cash 
impairment charges primarily related to two landfills and an oil field waste injection facility in our Tier 1 segment. We 
wrote down the net book value of these assets to their estimated fair value using an income approach based on estimated 
future  cash  flow  projections  (Level  3).  The  aggregate  fair  value  of  the  impaired  asset  group  was  $8  million  as  of 
June 30, 2020.  The  Company  tested  the  recoverability  of  an  additional  $239  million  in  energy  services  assets  and 
determined that the carrying amount was recoverable as of June 30, 2020. No new indicators of impairment were identified 
during the second half of 2020. 

Other  Impairments  —We  recognized  a  $20 million  non-cash  impairment  charge  in  our  Tier  3  segment  due  to 
management’s decision to close a landfill once its constructed airspace is filled and abandon any remaining permitted 

46 

 
 
 
 
 
 
 
 
 
 
  
     
     
     
  
  
  
 
 
airspace, which was considered an impairment indicator. We determined the carrying value was not recoverable, and we 
wrote off the entire net book value of the asset using an income approach based on estimated future cash flow projections 
(Level 3). The impairment charge was comprised of $12 million related to the carrying value of the asset and $8 million 
related to the acceleration of the expected timing of capping, closure and post-closure activities, which is discussed further 
in Note 4 to the Consolidated Financial Statements. 

Additionally, we recognized $7 million of net charges primarily related to non-cash impairments of certain assets 
within our WM Renewable Energy business in our Other segment. We determined the carrying values of the assets were 
not recoverable, and we wrote off their entire net carrying value using an income approach based on estimated future cash 
flow projections (Level 3). 

During the year ended December 31, 2019, we recognized asset impairments of $42 million, related to (i) $27 million 
of  goodwill  impairment  charges,  of  which  $17  million  related  to  our  EES  business,  and  $10  million  related  to  our 
LampTracker®  reporting  unit  and  (ii)  $15  million  of  asset  impairment  charges  primarily  related  to  certain  solid  waste 
operations.  

During  the  year  ended  December  31,  2018,  we  recognized  net  gains  of  $58 million,  primarily  related  to  (i) a 
$52 million  gain  associated  with  the  sale  of  certain  collection  and  disposal  operations  in  Tier  1  and  (ii) net  gains  of 
$44 million substantially all from divestitures of certain ancillary operations. These gains were partially offset by (i) a 
$30 million charge to impair a landfill in Tier 3 based on an internally developed discounted projected cash flow analysis, 
taking  into  account  continued  volume  decreases  and  revised  capping  cost  estimates  and  (ii)  $8  million  of  impairment 
charges primarily related to our LampTracker® reporting unit. 

See Note 3 to the Consolidated Financial Statements for additional information related to the accounting policy and 

analysis involved in identifying and calculating impairments.  

Income from Operations 

The following table summarizes income from operations for the year ended December 31 and has been updated to 
reflect our realigned segments which are discussed further in Note 20 to the Consolidated Financial Statements (dollars in 
millions): 

Period-to- 
Period 
Change 

2020 

      2019(c)       

Period-to- 
Period 
Change 

      2018(c)   

Solid Waste: 

Tier 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $   1,575   $  (144)  
 (32)  
Tier 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
   (102)  
Tier 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
   (278)  
Solid Waste . . . . . . . . . . . . . . . . . . . . . . . . .   
    123   
Other (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
   (117) 
Corporate and Other (b)  . . . . . . . . . . . . . . . . . . . .   

 849  
    1,071  
    3,495  
 (38) 
   (1,023) 

(8.4)%  $  1,719   $ 
(3.6) 
(8.7) 
(7.4) 
*  
12.9   

 881  
   1,173  
   3,773  
    (161) 
 (906) 

 64   
 69   

3.9  %   $ 1,655  
 812  
8.5   
   1,028  
    145    14.1   
   3,495  
8.0   
    278   
 (29) 
   (132)  
*  
 (677) 
   (229)  33.8   
(3.0)%   $ 2,789  

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $   2,434   $  (272)   (10.1)%  $  2,706   $   (83)  

Percentage of revenues . . . . . . . . . . . . . . . . . . . . .   

 16.0 % 

 17.5 % 

 18.7 %

* Percentage change does not provide a meaningful comparison. 

(a)  “Other” includes (i) our WMSBS business; (ii) those elements of our landfill gas-to-energy operations and third-party 
subcontract and administration revenues managed by our EES and WM Renewable Energy businesses that are not 
included  in  the  operations  of  our reportable  segments;  (iii) our recycling  brokerage  services  and (iv) certain  other 
expanded service offerings and solutions. In addition, our “Other” segment reflects the results of non-operating entities 
that provide financial assurance and self-insurance support for our Solid Waste business, net of intercompany activity. 

(b)  Corporate  operating  results  reflect  certain  costs  incurred  for  various  support  services  that  are  not  allocated  to  our 
reportable  segments.  These  support  services  include,  among  other  things,  treasury,  legal,  digital,  tax,  insurance, 

47 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
      
 
 
   
 
 
     
 
      
 
 
   
 
 
    
     
    
      
      
   
 
      
      
   
   
  
  
  
  
  
  
  
  
 
 
 
  
 
 
  
 
 
 
centralized  service  center  processes,  other  administrative  functions  and  the  maintenance  of  our  closed  landfills. 
Income  from  operations  for  “Corporate  and  Other”  also  includes  costs  associated  with  our  long-term  incentive 
program and any administrative expenses or revisions to our estimated obligations associated with divested operations. 

(c)  In 2020, we revised allocations between our segments including (i) the discontinuation of certain allocations from 
Corporate  and  Other  to  Solid  Waste  and  (ii)  allocating  certain  insurance  costs  from  Other  to  Solid  Waste. 
Reclassifications have been made to our prior period information for comparability purposes. 

Solid Waste — The most significant items affecting the results of operations of our Solid Waste business during the 

three years ended December 31, 2020 are summarized below: 

The following items affected 2020 when compared to 2019: 

• 

Income from operations for 2020 decreased on a year-over-year basis for all Tiers due to the overall negative 
impact of the COVID-19 pandemic resulting in revenue declines from lower volumes and higher depreciation 
and  amortization  expense  which  was  primarily  related  to  investments  in  capital  assets,  including  trucks  and 
facilities. The declines were partially offset by (i) higher yield in our collection and disposal businesses; (ii) the 
benefit of resumed fees and price increases; (iii) lower operating costs directly related to our proactive steps taken 
to  manage  our  variable  costs  in  the  lower  volume  environment  and  (iv) a  net  divestiture  gain  of  $33 million 
associated with the sale of net assets to GFL Environmental, primarily within our Tier 2 segment. 

•  Additionally, income from operations for our Tier 1 segment was impacted by $41 million of non-cash asset 
impairment  charges  primarily  related  to  two  landfills  and  an  oil  field  waste  injection  facility.  Income  from 
operations  for  our  Tier  3  segment  was  impacted  by  a  $20  million  non-cash  impairment  charge  related  to 
management’s  decision  to  close  a  landfill  once  its  constructed  airspace  is  filled  and  abandon  any  remaining 
permitted  airspace.  Furthermore,  in  2019,  our  Tier  2  segment  benefited  from  the  clean-up  efforts  of  natural 
disasters primarily in California and similar efforts did not recur in 2020. 

The following items affected 2019 when compared to 2018: 

• 

Income from operations for our collection and disposal business experienced strong operating results, primarily 
driven by (i) internal revenue growth; (ii) acquisitions and divestitures and (iii) decreased fuel costs due in part 
to a year-over-year increase in federal natural gas fuel credits. 

However, the following items negatively impacted our results from operations and resulted in lower income from 
operations in 2019 when compared with 2018:  

• 

(i) higher operating costs, driven by increased volumes, higher depreciation related to new collection fleet and 
higher labor, maintenance and repair costs; (ii) lower recycling commodity prices and (iii) asset impairments. 

Other — Income from operations for the Other segment for the year ended December 31, 2020 compared with 2019 
was favorably impacted primarily by (i) an increase in revenue in our WM Renewable Energy business as a result of a 
new renewable energy facility coming online which drove an increase in commodity sales; (ii) an increase in revenue for 
our  WMSBS  business  as  a  result  of  newly  executed  national  account  contracts  and  (iii) an  increase  in  revenue  in  our 
recycling brokerage business. 

In 2019 compared with 2018, lower income from operations is a result of (i) net gains from divestitures of certain 
ancillary operations in the prior year period of $44 million; (ii) $27 million of goodwill impairment charges, of which 
$17 million related to our EES business and $10 million related to our LampTracker® reporting unit; (iii) lower commodity 

48 

prices in 2019 associated with our WM Renewable Energy business; (iv) a $16 million non-cash charge to write off certain 
equipment costs in 2019 and (v) an increase in claims expense as a result of growth in the business and cost inflation.  

Corporate and Other — The most significant items affecting the results of operations for Corporate and Other during 

the three years ended December 31, 2020 are summarized below: 

The following items affected 2020 when compared with 2019: 

•  The decrease in income from operations was driven by increased expenses as a result of (i) our acquisition and 
integration of Advanced Disposal; (ii) investments we are making in our digital platform; (iii) incremental costs 
associated with COVID-19 pandemic and (iv) higher long-term incentive compensation costs. These increased 
expenses were offset, in part, by (i) lower annual incentive compensation and (ii) lower litigation reserves. 

The following items affected 2019 when compared with 2018: 

•  The decrease in income from operations was driven by increased expenses as a result of (i) higher consulting 
fees,  largely  due  to  the  investments  we  are  making  in  our  people  and  digital  platform;  (ii) higher  litigation 
reserves; (iii) preparation for our acquisition of Advanced Disposal and (iv) a decrease in the risk-free discount 
rate  used  in  the  measurement  of  our  environmental  remediation  obligations  and  recovery  assets  in  2019. 
Additionally, we recognized higher incentive compensation costs during 2019. 

Interest Expense, Net 

Our interest expense, net was $425 million, $411 million and $374 million in 2020, 2019 and 2018, respectively. The 
increase in interest expense, net for 2020 was primarily attributable to decreases in interest income resulting from lower 
cash  and  cash  equivalents  balances,  due  to  the  redemption  of  $3.0 billion  of  senior  notes  with  a  special  mandatory 
redemption feature (the “SMR Notes”) in July 2020 as discussed below in Loss on Early Extinguishment of Debt, Net. 
Partially offsetting the decreases in interest income were favorable impacts due to a lower interest rate on our commercial 
paper borrowings as a result of the favorable interest rate environment in 2020 compared to 2019. The increase in 2019 
compared with 2018 is primarily attributable to our May 2019 issuance of $4.0 billion senior notes, partially offset by 
related increases in interest income as a result of higher cash and cash equivalents balances.  

Loss on Early Extinguishment of Debt, Net 

In May 2019, WM issued $4.0 billion of senior notes, including $3.0 billion of SMR Notes. We used $344 million of 
the proceeds from this offering to retire $257 million principal amount of certain high-coupon senior notes. The cash paid 
to retire the high-coupon senior notes also included $84 million of related premiums, which are classified as loss on early 
extinguishment of debt in our Consolidated Statement of Operations, and $3 million of accrued interest.  

In the third quarter of 2019, we elected to refund and reissue $99 million of tax-exempt bonds, which resulted in the 

recognition of a $1 million loss on early extinguishment of debt in our Consolidated Statement of Operations. 

In  July  2020,  we  recognized  a  $52 million  loss  on  early  extinguishment  of  debt  in  our  Consolidated  Statement  of 
Operations related to the mandatory redemption of the SMR Notes. The loss includes $30 million of premiums paid and 
$22 million of unamortized discounts and debt issuance costs. Pursuant to the terms of the SMR Notes, we were required 
to redeem all of such outstanding notes paying debt holders 101% of the aggregate principal amounts of such notes, plus 
accrued  but  unpaid  interest,  as  a  result  of  the  Advanced  Disposal  acquisition  not  being  completed  by  July 14, 2020. 
Accordingly,  the  redemption  was  completed  on  July 20,  2020  using  available  cash  on  hand  and,  to  a  lesser  extent, 

49 

commercial paper borrowings. The cash paid included the $3.0 billion principal amount of debt redeemed, $30 million of 
related premiums and $8 million of accrued interest.  

During the fourth quarter of 2020, we repaid the outstanding borrowings under our 364-day revolving credit facility 
and contemporaneously terminated the facility, at which time we recognized a $2 million loss on early extinguishment of 
debt in our Consolidated Statement of Operations related to unamortized debt issuance costs. 

At  the  time  of  acquisition,  Advanced  Disposal  had  outstanding  $425 million  of  5.625%  senior  notes  due 
November 2024. In November 2020, we redeemed the notes pursuant to an optional redemption feature upon which we 
recognized  a  $1 million  gain  on  early  extinguishment  of  debt  in  our  Consolidated  Statement  of  Operations  due  to  the 
difference in carrying value and redemption price. 

See Note 7 to the Consolidated Financial Statements for more information related to the debt transactions. 

Equity in Net Losses of Unconsolidated Entities 

We recognized equity in net losses of unconsolidated entities of $68 million, $55 million and $41 million in 2020, 
2019 and 2018, respectively. The losses for each period are primarily related to our noncontrolling interests in entities 
established to invest in and manage low-income housing properties. We generate tax benefits, including tax credits, from 
the losses incurred from these investments, which are discussed further in Note 9 to the Consolidated Financial Statements. 
Additionally, the 2019 periods include losses associated with our investment in a refined coal facility. In 2020, the entity 
that  holds  and  manages  our  ownership  interest  in  the  refined  coal  facility  sold  a  majority  of  its  assets  resulting  in  a 
$7 million non-cash impairment charge at that time.  

Other, Net 

We recognized other, net income of $5 million and $2 million in 2020 and 2018, respectively, compared to other, net 
expense of $50 million in 2019. In 2019, we recognized a $52 million non-cash impairment charge related to our minority-
owned investment in a waste conversion technology business. We wrote down our investment to its estimated fair value 
as the result of recent third-party investor’s transactions in these securities. The fair value of our investment was not readily 
determinable;  thus,  we  determined  the  fair  value  utilizing  a  combination  of  quoted  price  inputs  for  the  equity  in  our 
investment (Level 2) and certain management assumptions pertaining to investment value (Level 3).  

Income Tax Expense 

We recorded income tax expense of $397 million, $434 million and $453 million in 2020, 2019 and 2018 respectively, 
resulting in effective income tax rates of 20.9%, 20.6% and 19.0% for the years ended December 31, 2020, 2019 and 2018, 
respectively. The comparability of our income tax expense for the reported periods has been primarily affected by the 
following: 

• 

Investments Qualifying for Federal Tax Credits — Our low-income housing properties and refined coal facility 
investments reduced our income tax expense by $87 million, $96 million and $57 million, primarily due to tax 
credits realized from these investments for the years ended December 31, 2020, 2019 and 2018, respectively. See 
Note 19 for additional information related to these unconsolidated variable interest entities; 

•  Other Federal Tax Credits — During 2020, 2019 and 2018, we recognized federal tax credits in addition to the 
tax credits realized from our investments in low-income housing properties and the refined coal facility, resulting 
in a reduction in our income tax expense of $7 million, $11 million and $10 million, respectively; 

•  Non-Deductible  Transaction  Costs  —  During  2020  and  2019,  we  recognized  the  detrimental  tax  impact  of 
$27 million  and  $10 million,  respectively,  of  non-deductible  transaction  costs  related  to  our  acquisition  of 
Advanced Disposal. The tax rules require the capitalization of certain facilitative costs on the acquisition of stock 
of a company resulting in the applicable costs not being deductible for tax purposes; 

50 

 
•  Tax Implications of Impairments — Portions of the impairment charges recognized during 2019 and 2018 were 
not deductible for tax purposes resulting in an increase in income tax expense of $15 million and $1 million, 
respectively.  The  non-cash  impairment  charges  recognized  during  2020  are  deductible  for  tax  purposes.  See 
Note 12 for more information related to our impairment charges; 

•  Equity-Based Compensation — During 2020, 2019 and 2018, we recognized excess tax benefits related to the 
vesting or exercise of equity-based compensation awards resulting in a reduction in our income tax expense of 
$27 million, $25 million and $17 million, respectively; 

• 

State Net Operating Losses and Credits — During 2020, 2019 and 2018, we recognized state net operating losses 
and  credits  resulting  in  a  reduction  in  our  income  tax  expense  of  $12 million,  $14 million  and  $22 million, 
respectively;  

•  Tax  Audit  Settlements —  We  file  income  tax  returns  in  the  U.S.  and  Canada,  as  well  as  other  state  and  local 
jurisdictions. We are currently under audit by various taxing authorities and our audits are in various stages of 
completion. During the reported periods, we settled various tax audits, which resulted in a reduction in our income 
tax expense of $10 million, $2 million and $40 million for the years ended December 31, 2020, 2019 and 2018, 
respectively; 

•  Adjustments to Accruals and Deferred Taxes — Adjustments to our accruals and deferred taxes due to the filing 
of our income tax returns, analysis of our deferred tax balances and changes in state and foreign laws resulted in 
a  reduction  in  our  income  tax  expense  of  $3 million,  $22 million  and  $52 million  for  the  years  ended 
December 31, 2020, 2019 and 2018, respectively; and 

•  Enactment of Tax Reform — In accordance with applicable accounting guidance, the Company recognized the 
provisional  tax  impacts  and  subsequent  measurement  period  adjustments related  to  the remeasurement of  our 
deferred income tax assets and liabilities and the one-time, mandatory transition tax on deemed repatriation of 
previously tax-deferred and unremitted foreign earnings, resulting in a reduction in our income tax expense of 
$12 million for the year ended December 31, 2018. 

See Note 9 to the Consolidated Financial Statements for more information related to income taxes.  

Landfill and Environmental Remediation Discussion and Analysis 

We owned or operated 263 solid waste landfills and five secure hazardous waste landfills as of December 31, 2020 
and 244 solid waste landfills and five secure hazardous waste landfills as of December 31, 2019. For these landfills, the 
following table reflects changes in capacity, as measured in tons of waste, for the year ended December 31 and remaining 
airspace, measured in cubic yards of waste, as of December 31 (in millions): 

2020 

2019 

Balance as of beginning of year (in tons)  . . . . . . . . . . . . . . . .   
Acquisitions, divestitures, newly permitted landfills and 

  Remaining  
  Permitted    Expansion  Total 
  Capacity    Capacity    Capacity   Capacity    Capacity   Capacity
 4,982 

  Remaining  
  Permitted   Expansion   Total 

 4,954  

 4,754  

 4,762  

 200  

 220  

closures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Changes in expansions pursued (a)  . . . . . . . . . . . . . . . . . . . . .    
Expansion permits granted (b) . . . . . . . . . . . . . . . . . . . . . . . . .    
Amortizable tons received  . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Changes in engineering estimates and other (c) . . . . . . . . . . .    
Balance as of end of year (in tons) . . . . . . . . . . . . . . . . . . . . . .    
Balance as of end of year (in cubic yards) . . . . . . . . . . . . . . . .    

 259   
 —   
 44   
 (112)  
 (54)  
 4,891   
 4,828   

 14   
 21   
 (44)  
 —   
 —   

 273   
 21   
 —   
 (112)  
 (54)  
 191     5,082   
 163     4,991   

 27   
 —   
 57   
 (121)  
 29   
 4,754   
 4,694   

 —   
 36   
 (57)  
 —   
 1   

 27 
 36 
 — 
 (121)
 30 
 200     4,954 
 166     4,860 

(a)  Amounts reflected here relate to the combined impacts of (i) new expansions pursued; (ii) increases or decreases in 
the airspace being pursued for ongoing expansion efforts; (iii) adjustments for differences between the airspace being 
pursued and airspace granted and (iv) decreases due to decisions to no longer pursue expansion permits, if any. 

51 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(b)  We  received  expansion  permits  at  four  of  our  landfills  during  2020  and  seven  of  our  landfills  during  2019, 
demonstrating our continued success in working with municipalities and regulatory agencies to expand the disposal 
airspace of our existing landfills. 

(c)  Changes in engineering estimates can result in changes to the estimated available remaining airspace of a landfill or 
changes  in  the  utilization  of  such  landfill  airspace,  affecting  the  number  of  tons  that  can  be  placed  in  the  future. 
Estimates of the amount of waste that can be placed in the future are reviewed annually by our engineers and are based 
on  a  number  of  factors,  including  standard  engineering  techniques  and  site-specific  factors  such  as  current  and 
projected mix of waste type; initial and projected waste density; estimated number of years of life remaining; depth 
of  underlying  waste;  anticipated  access  to  moisture  through  precipitation  or  recirculation  of  landfill  leachate  and 
operating practices. We continually focus on improving the utilization of airspace through efforts that may include 
recirculating  landfill  leachate  where  allowed  by  permit;  optimizing  the  placement  of  daily  cover  materials  and 
increasing initial compaction through improved landfill equipment, operations and training. 

The tons received at our landfills for the year ended December 31 are shown below (tons in thousands): 

Solid waste landfills  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
Hazardous waste landfills . . . . . . . . . . . . . . . . . . . . . . . . . . . .     

2020 
Total 

     # of 
     Sites        Tons(a)        Day 

 263 (b)  112,729   
 676   
 113,405   

 5   
 268   

      Tons per      # of        Total 
     Sites       Tons 
 413     244     120,556   
 5   
 703   
 415     249     121,259   

 2   

2019 

      Tons per 
      Day 

 443 
 3 
 446 

Solid waste landfills closed, divested or lease or other 

contractual agreement expired during related year  . . . . . .     

 5   

 318   
 113,723 (c) 

 8   

 692   

      121,951 (c) 

(a)  Includes approximately 1.2 million tons attributable to Advanced Disposal. 

(b)  In 2020, we (i) acquired 24 landfills upon our acquisition of Advanced Disposal; (ii) divested two landfills; (iii) closed 
one landfill and (iv) closed two landfills operated under lease agreements. These landfill acquisition and divestiture 
totals do not include 16 landfills acquired through our acquisition of Advanced Disposal which were immediately sold 
pursuant to the Divestiture Agreement. 

(c)  These amounts include 1.7 million tons and 1.3 million tons as of December 31, 2020 and 2019, respectively, that 
were received at our landfills but were not amortized as they were used for beneficial purposes and generally were 
redirected  from  the permitted  airspace  to other  areas of  the  landfill. Waste  types  that  are frequently  identified  for 
beneficial use include green waste for composting and clean dirt for on-site construction projects. 

When  a  landfill  we  own  or  operate  receives  certification  of  closure  from  the  applicable  regulatory  agency,  we 
generally  transfer  the  management  of  the  site,  including  any  remediation  activities,  to  our  environmental  legacy 
management  group.  As  of  December 31, 2020,  our  environmental  legacy  management  group  managed  221 closed 
landfills, including eight closed landfills acquired from Advanced Disposal. 

Based on remaining permitted airspace as of December 31, 2020 and projected annual disposal volume, the weighted 
average remaining landfill life for all of our owned or operated landfills is approximately 38 years. Many of our landfills 
have the potential for expanded airspace beyond what is currently permitted. We monitor the availability of permitted 
airspace at each of our landfills and evaluate whether to pursue an expansion at a given landfill based on estimated future 
disposal  volume,  disposal  prices,  construction  and  operating  costs,  remaining  airspace  and  likelihood  of  obtaining  an 
expansion permit. We are seeking expansion permits at 15 of our landfills that meet the expansion criteria outlined in the 
Critical Accounting Estimates and Assumptions — Landfills section below. Although no assurances can be made that all 
future expansions will be permitted or permitted as designed, the weighted average remaining landfill life for all owned or 
operated  landfills  is  approximately  40 years  when  considering  remaining  permitted  airspace,  expansion  airspace  and 
projected annual disposal volume. 

52 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
  
    
  
 
  
    
    
  
 
The number of landfills owned or operated as of December 31, 2020, segregated by their estimated operating lives 

based on remaining permitted and expansion airspace and projected annual disposal volume, was as follows: 

0 to 5 years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
6 to 10 years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
11 to 20 years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
21 to 40 years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
41+ years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     

       # of Landfills 
 26  
 23  
 45  
 63  
 111  
 268 (a)

(a)  Of  the  268  landfills,  226  are  owned,  30  are  operated  under  lease  agreements  and  12  are  operated  under  other 
contractual  agreements.  For  the  landfills  not  owned,  we  are  usually  responsible  for  final  capping,  closure  and 
post-closure obligations. 

As  of  December 31,  2020,  we  have  17 landfills  which  are  not  currently  accepting  waste.  During  the  year  ended 
December 31, 2020,  we  performed  tests  of  recoverability  for  five  of  these  landfills  with  an  aggregate  net  recorded 
capitalized landfill asset cost of $304 million, for which the undiscounted expected future cash flows resulting from our 
probability-weighted estimation approach exceeded the carrying values. We did not perform recoverability tests for the 
remaining 12 landfills as the net recorded capitalized landfill asset cost was not material. 

Landfill Assets — We capitalize various costs that we incur to prepare a landfill to accept waste. These costs generally 
include expenditures for land (including the landfill footprint and required landfill buffer property), permitting, excavation, 
liner  material  and  installation,  landfill  leachate  collection  systems,  landfill  gas  collection  systems,  environmental 
monitoring equipment for groundwater and landfill gas, directly related engineering, capitalized interest, and on-site road 
construction and other capital infrastructure costs. The cost basis of our landfill assets also includes estimates of future 
costs associated with landfill final capping, closure and post-closure activities, which are discussed further below. 

The changes to the cost basis of our landfill assets and accumulated landfill airspace amortization for the year ended 

December 31, 2020 are reflected in the table below (in millions): 

Cost Basis of 

      Accumulated 
  Landfill Airspace  

        Net Book 
Value of 

      Landfill Assets        Amortization 

December 31, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Capital additions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Asset retirement obligations incurred and capitalized . . . . . . . . . . . .   
Acquisitions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Amortization of landfill airspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Foreign currency translation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Asset retirements and other adjustments  . . . . . . . . . . . . . . . . . . . . . .   
December 31, 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

 15,910   $ 
 546  
 83  
 607  
 —  
 22  
 (326) 
 16,842   $ 

 (9,326)  $ 
 —  
 —  
 —  
 (568) 
 (10) 
 212  
 (9,692)  $ 

      Landfill Assets 
 6,584 
 546 
 83 
 607 
 (568)
 12 
 (114)
 7,150 

As of December 31, 2020, we estimate that we will spend approximately $664 million in 2021, and approximately 
$1.3 billion in 2022 and 2023 combined, for the construction and development of our landfill assets. The specific timing 
of landfill capital spending is dependent on future events and spending estimates are subject to change due to fluctuations 
in landfill waste volumes, changes in environmental requirements and other factors impacting landfill operations. 

Landfill and Environmental Remediation Liabilities — As we accept waste at our landfills, we incur significant asset 
retirement obligations, which include liabilities associated with landfill final capping, closure and post-closure activities. 
These liabilities are accounted for in accordance with authoritative guidance on accounting for asset retirement obligations 
and  are  discussed  in  Note 3  to  the  Consolidated  Financial  Statements.  We  also  have  liabilities  for  the  remediation  of 
properties that have incurred environmental damage, which generally was caused by operations or for damage caused by 

53 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
       
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
conditions that existed before we acquired operations or a site. We recognize environmental remediation liabilities when 
we determine that the liability is probable and the estimated cost for the likely remedy can be reasonably estimated. 

The changes to landfill and environmental remediation liabilities for the year ended December 31, 2020 are reflected 

in the table below (in millions): 

December 31, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Obligations incurred and capitalized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Obligations settled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Interest accretion  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Revisions in estimates and interest rate assumptions (a) (b) . . . . . . . . . . . . . . . . . . . . . . . .   
Acquisitions, divestitures and other adjustments (c) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
December 31, 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

Landfill 

  Environmental 
      Remediation 
 240 
 —
 (23)
 2 
 11 
 —
 230 

 1,855   $ 
 83       
 (103)      
 103       
 (27)      
 245       
 2,156   $ 

(a)  The amount reported for our landfill liabilities includes a reduction of $104 million related to the change in inflation 
rate from 2.5% to 2.25% as of December 31, 2020, of which $26 million was an immediate reduction to amortization 
expense.  This  reduction  to  landfill  liabilities  was  partially  offset  by  (i)  an  increase  of  $69 million  primarily  from 
changes in the timing and amount of costs as well as changes in estimates of remaining airspace and (ii) an increase 
of $8 million due to a business decision to close one of our landfills, which resulted in the acceleration of the expected 
timing of capping, closure and post-closure activities. This business decision also resulted in an impairment that is 
discussed in Note 12 to the Consolidated Financial Statements. 

(b)  The amount reported for our environmental remediation liabilities includes an increase of $9 million due to a decrease 
in  the  risk-free  discount  rate  used  to  measure  our  liabilities  from  1.75%  at  December 31, 2019  to  1.00%  at 
December 31, 2020. 

(c)  The  amount  reported  for  our  landfill  liabilities  includes  (i) $261 million  related  to  our  acquisition  of  Advanced 
Disposal offset by (ii) a reduction of $17 million for the sale of certain landfills to GFL Environmental in connection 
with the Advanced Disposal acquisition. These items are discussed further in Note 18 to the Consolidated Financial 
Statements. 

Landfill  Operating  Costs —  The  following  table  summarizes  our  landfill  operating  costs  for  the year  ended 

December 31 (in millions): 

Interest accretion on landfill liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
Interest accretion on and discount rate adjustments to environmental 

remediation liabilities and recovery assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Leachate and methane collection and treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Landfill remediation costs  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Other landfill site costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

2020 

2019 

2018 

 103   $ 

 98   $ 

 95 

 9  
 189  
 1  
 92  

 13  
 173  
 4  
 91  

 (2)
 150 
 13 
 75 
 331 

Total landfill operating costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 

 394   $ 

 379   $ 

Amortization  of  Landfill  Airspace —  Amortization  of  landfill  airspace,  which  is  included  as  a  component  of 

depreciation and amortization expenses, includes the following: 

• 

• 

the  amortization  of  landfill  capital  costs,  including  (i) costs  that  have  been  incurred  and  capitalized  and 
(ii) estimated  future  costs  for  landfill  development  and  construction  required  to  develop  our  landfills  to  their 
remaining permitted and expansion airspace; and 

the amortization of asset retirement costs arising from landfill final capping, closure and post-closure obligations, 
including (i) costs that have been incurred and capitalized and (ii) projected asset retirement costs. 

54 

 
 
 
 
 
 
 
 
 
 
 
 
     
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
  
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
 
Amortization expense is recorded on a units-of-consumption basis, applying cost as a rate per ton. The rate per ton is 
calculated by dividing each component of the amortizable basis of a landfill (net of accumulated amortization) by the 
number of tons needed to fill the corresponding asset’s remaining permitted and expansion airspace. Landfill capital costs 
and closure and post-closure asset retirement costs are generally incurred to support the operation of the landfill over its 
entire  operating  life  and  are,  therefore,  amortized  on  a  per-ton  basis  using  a  landfill’s  total  permitted  and  expansion 
airspace. Final capping asset retirement costs are related to a specific final capping event and are, therefore, amortized on 
a per-ton basis using each discrete final capping event’s estimated permitted and expansion airspace. Accordingly, each 
landfill has multiple per-ton amortization rates. 

The  following  table  presents  our  landfill  airspace  amortization  expense  on  a  per-ton  basis  for  the year  ended 

December 31: 

Amortization of landfill airspace (in millions) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
Tons received, net of redirected waste (in millions) . . . . . . . . . . . . . . . . . . . . . . . . .    
Average landfill airspace amortization expense per ton . . . . . . . . . . . . . . . . . . . . . .     $ 

 568  
 112  
 5.07  

$ 

$ 

 575   $ 
 121  
 4.75   $ 

 538 
 116 
 4.64 

2020 

2019 

2018 

Different  per-ton  amortization  rates  are  applied  at  each  of  our  268 landfills,  and  per-ton  amortization  rates  vary 
significantly from one landfill to another due to (i) inconsistencies that often exist in construction costs and provincial, 
state  and  local  regulatory  requirements  for  landfill  development  and  landfill  final  capping,  closure  and  post-closure 
activities and (ii) differences in the cost basis of landfills that we develop versus those that we acquire. Accordingly, our 
landfill airspace amortization expense measured on a per-ton basis can fluctuate due to changes in the mix of volumes we 
receive across the Company each year. In addition, amortization expense for 2020 includes approximately $11 million 
related to approximately 1.2 million tons received at landfills acquired as part of our Advanced Disposal transaction. 

Liquidity and Capital Resources 

The Company consistently generates cash flow from operations that meets and exceeds our working capital needs, 
payment  of  our  dividends  and  investment  in  the  business  through  capital  expenditures  and  tuck-in  acquisitions.  We 
continually monitor our actual and forecasted cash flows, our liquidity and our capital resources, enabling us to plan for 
our present needs and fund unbudgeted business requirements that may arise during the year. Additionally, the Company 
continually takes actions to manage costs and capital spending without compromising long-term strategic priorities. Recent 
actions  include  route  optimization  initiatives,  reducing  overtime  hours,  limiting  hiring  and  optimizing  our  workforce 
through improved retention and reduced turnover, reducing non-essential selling, general and administrative expenses and 
lowering  capital  expenditures  to  a  level  that  is  consistent  with  volume  changes  driven  by  COVID-19.  The  Company 
believes that its investment grade credit ratings, large value of unencumbered assets and modest leverage enable it to obtain 
adequate financing to meet its ongoing capital, operating, strategic and other liquidity requirements.  

55 

 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
  
  
 
Summary of Cash and Cash Equivalents, Restricted Trust and Escrow Accounts and Debt Obligations 

The following is a summary of our cash and cash equivalents, restricted trust and escrow accounts and debt balances 

as of December 31 (in millions): 

Cash and cash equivalents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Restricted trust and escrow accounts: 

2020 

 553   $ 

2019 
 3,561 

Insurance reserves (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Final capping, closure, post-closure and environmental remediation funds  . . . . . . . . . . .   
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Total restricted trust and escrow accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

 306   $ 
 114  
 2  
 422   $ 

 270 
 109 
 4 
 383 

Debt: 

Current portion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Long-term portion  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Total debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

 551   $ 

 13,259  
 13,810   $ 

 218 
 13,280 
 13,498 

(a)  Includes $75 million and $70 million as of December 31, 2020 and 2019, respectively, in other current assets in our 

Consolidated Balance Sheets. 

Cash and cash equivalents — The decrease in cash and cash equivalents during 2020 is primarily due to funding our 

acquisition of Advanced Disposal in October 2020 as discussed above in Acquisition of Advanced Disposal, Inc. 

Debt  — We  use  long-term  borrowings  in  addition  to  the cash  we generate  from  operations  as  part  of  our overall 
financial strategy to support and grow our business. We primarily use senior notes and tax-exempt bonds to borrow on a 
long-term basis, but we also use other instruments and facilities, when appropriate. The components of our borrowings as 
of December 31, 2020 are described in Note 7 to the Consolidated Financial Statements. 

As of December 31, 2020, we had $3.3 billion of debt maturing within the next 12 months, including (i) $1.8 billion 
of short-term borrowings under our commercial paper program; (ii) $1.2 billion of tax-exempt bonds with term interest 
rate periods that expire within the next 12 months, which is prior to their scheduled maturities, and (iii) $242 million of 
other  debt  with  scheduled  maturities  within  the  next  12 months,  including  $127 million  of  tax-exempt  bonds.  As  of 
December 31, 2020, we have classified $2.7 billion of debt maturing in the next 12 months as long-term because we have 
the intent and ability to refinance these borrowings on a long-term basis as supported by the forecasted available capacity 
under our $3.5 billion long-term U.S. and Canadian revolving credit facility (“$3.5 billion revolving credit facility”), as 
discussed below. The remaining $551 million of debt maturing in the next 12 months is classified as current obligations. 

As  of  December  31,  2020,  we  also  had  $54  million  of  variable-rate  tax-exempt  bonds  with  long-term  scheduled 
maturities supported by letters of credit under our $3.5 billion revolving credit facility. The interest rates on our variable 
rate  tax-exempt  bonds  are  generally  reset  on  either  a  daily  or  weekly  basis  through  a  remarketing  process.  All  recent 
tax-exempt bond remarketings have successfully placed Company bonds with investors at market-driven rates and we 
currently expect future remarketings to be successful. However, if the remarketing agent is unable to remarket our bonds, 
the remarketing agent can put the bonds to us. In the event of a failed remarketing, we have the availability under our 
$3.5 billion revolving credit facility to fund these bonds until  they are remarketed successfully. Accordingly, we have 
classified the $54 million of variable-rate tax-exempt bonds with maturities of more than one year as long-term in our 
Consolidated Balance Sheet as of December 31, 2020. 

In November 2020, WM issued $2.5 billion of senior notes consisting of: 

• 
• 
• 
• 

$500 million of 0.750% senior notes due November 15, 2025;  
$500 million of 1.150% senior notes due March 15, 2028; 
$1.0 billion of 1.500% senior notes due March 15, 2031 and 
$500 million of 2.500% senior notes due November 15, 2050.  

56 

 
 
 
 
 
 
 
 
     
     
 
  
   
  
 
 
  
  
 
  
   
  
  
  
  
 
 
The net proceeds from these debt issuances were $2.48 billion and were used to term out our funding of the Advanced 
Disposal  acquisition,  to  redeem  our  $400 million  aggregate  principal  amount  of  4.60%  senior  notes  due  March  2021, 
including $5 million of accrued but unpaid interest, and for general corporate purposes. See Note 7 to the Consolidated 
Financial Statements for more information related to the debt transactions. 

We have credit lines in place to support our liquidity and financial assurance needs. The following table summarizes 

our outstanding letters of credit, categorized by type of facility as of December 31 (in millions): 

Revolving credit facility (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
Other letter of credit lines (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

  $ 

2020 

2019 

 270   $ 
 566  
 836   $ 

 412 
 532 
 944 

(a)  As of December 31, 2020, we had an unused and available credit capacity of $1.4 billion. 

(b)  As of December 31, 2020, these other letter of credit lines are uncommitted with terms extending through April 2022. 

Guarantor Financial Information 

WM  Holdings  has  fully  and  unconditionally  guaranteed  all  of  WM’s  senior  indebtedness.  WM  has  fully  and 
unconditionally guaranteed all of WM Holdings’ senior indebtedness. None of WM’s other subsidiaries have guaranteed 
any  of  WM’s  or  WM  Holdings’  debt.  In  lieu  of  providing  separate  financial  statements  for  the  subsidiary  issuer  and 
guarantor (WM and WM Holdings), we have presented the accompanying supplemental summarized combined balance 
sheet and income statement information for WM and WM Holdings on a combined basis after elimination of intercompany 
transactions between WM and WM Holdings and amounts related to investments in any subsidiary that is a non-guarantor 
(in millions): 

December 31, 
2020 

Balance Sheet Information: 
Current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
Noncurrent assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Noncurrent liabilities: 

 481 
 14 
 446 

Advances due to affiliates  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other noncurrent liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

 16,505 
 11,202 

Income Statement Information: 
Revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
Operating income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Net loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

 — 
 — 
 257 

Year Ended 

  December 31, 2020 

57 

 
 
 
 
 
 
 
 
 
     
     
  
  
 
 
 
 
 
 
 
 
     
 
 
 
 
  
 
 
 
  
  
 
 
 
 
     
 
 
 
 
 
 
 
Summary of Cash Flow Activity 

The following is a summary of our cash flows for the years ended December 31 (in millions): 

2018 
Net cash provided by operating activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
 3,570 
Net cash used in investing activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $   (4,847)   $   (2,376)  $   (2,169)
 1,964   $   (1,508)
Net cash (used in) provided by financing activities  . . . . . . . . . . . . . . . . . . . . . . . .     $   (1,559)   $ 

2019 
 3,874   $ 

2020 
 3,403   $ 

Net Cash Provided by Operating Activities — Our operating cash flows decreased by $471 million for the year ended 
December 31, 2020, as compared with the prior year period, as a result of (i) higher income tax payments related to a 
taxable  gain  on  the  sale  of  Advanced  Disposal  assets  to  GFL  Environmental;  (ii) increased  interest  payments  and 
integration related spending due to our acquisition of Advanced Disposal; (iii) payments associated with investments we 
are  making  in  our  digital  platform  and  (iv) to  a  lesser  extent,  lower  earnings  on  our  traditional  Solid  Waste  business 
primarily caused by the impact of the COVID-19 pandemic. These results were partially offset by cash benefits in the 
current year associated with the 2019 federal alternative fuel credits. 

Our operating cash flows increased by $304 million for the year ended December 31, 2019, as compared with the 
prior year period, as a result of (i) higher earnings in the current year period primarily associated with our collection and 
disposal  business;  (ii) lower  bonus  payments;  (iii) lower  income  tax  payments  of  $57 million  and  (iv) net  favorable 
changes  in  our  operating  assets  and  liabilities,  net  of  effects  of  acquisitions  and  divestitures,  offset  slightly  by  higher 
interest payments in the current year period primarily due to our May 2019 issuance of senior notes. 

Net Cash Used in Investing Activities — The most significant items affecting the comparison of our investing cash 

flows for the periods presented are summarized below: 

•  Acquisitions — Our spending on acquisitions was $4,088 million, $527 million and $466 million in 2020, 2019 
and 2018, respectively, of which $4,085 million, $521 million and $460 million, respectively, are considered cash 
used  in  investing  activities.  The  remaining  spend  is  financing  or  operating  activities  related  to  the  timing  of 
contingent consideration paid. Substantially all of these acquisitions are related to our Solid Waste business. Our 
acquisition  spending  in  2020  and  2019  is  primarily  attributable  to  Advanced  Disposal  and  Petro  Waste 
Environmental LP, respectively. See Note 18 to the Consolidated Financial Statements for additional information. 
We continue to focus on accretive acquisitions and growth opportunities that will enhance and expand our existing 
service offerings. 

•  Capital Expenditures — We used $1,632 million, $1,818 million and $1,694 million for capital expenditures in 
2020,  2019  and  2018,  respectively.  The  Company  continues  to  maintain  a  disciplined  focus  on  capital 
management to prioritize investments in the long-term growth of our business and for the replacement of aging 
assets; however, in 2020 we took proactive steps to reduce the amount of capital spending required due to the 
decrease in volumes as a result of COVID-19. 

•  Proceeds from Divestitures — Proceeds from divestitures of businesses and other assets (net of cash divested) 
were $885 million, $49 million and $208 million in 2020, 2019 and 2018, respectively. In 2020, our proceeds 
included $856 million related to the sale of net assets to GFL Environmental. In 2019 and 2018, $8 million and 
$153 million of these divestitures, respectively, were made as a part of our continuous focus on improving or 
divesting certain non-strategic or underperforming businesses. The remaining amounts in 2020, 2019 and 2018 
generally related to the sale of fixed assets.  

•  Other, Net — Our spending within other, net was $15 million, $86 million, and $223 million in 2020, 2019 and 
2018,  respectively.  During  2020  and  2019,  we  used  $14 million  and  $44 million,  respectively,  of  cash  from 
restricted cash and cash equivalents to invest in available-for-sale securities. We also used $20 million in 2019 to 
make  an  initial  cash  payment  associated  with  a  low-income  housing  investment.  In  2019,  these  items  were 
partially offset by cash proceeds from the redemption of our preferred stock received in conjunction with the 
2014 sale of our Puerto Rico operations. The activity in 2018 was primarily due to changes in our investments 
portfolio  associated  with  our  wholly-owned  insurance  captive  from  restricted  cash  and  cash  equivalents  to 
available-for-sale securities. 

58 

 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
Net Cash (Used in) Provided by Financing Activities — The most significant items affecting the comparison of our 

financing cash flows for the periods presented are summarized below: 

•  Debt  (Repayments)  Borrowings —  The  following  summarizes  our  cash  borrowings  and  repayments  of  debt 
(excluding our commercial paper program discussed below) for the year ended December 31 (in millions): 

2020 

2019 

2018 

Borrowings: 

Revolving credit facility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
364-day revolving credit facility (a)  . . . . . . . . . . . . . . . . . . . . . . . .      
Canadian term loan and revolving credit facility . . . . . . . . . . . . . .       
Senior notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Canadian senior notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Tax-exempt bonds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other debt  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .       

 50   $ 

 3,000  
 —  
 2,479  
 —  
 261  
 —  

 —   $ 
 —  
 —  
 3,971  
 373  
 339  
 —  

   $   5,790   $  4,683   $ 

 119 
 — 
 8 
 — 
 — 
 185 
 47 
 359 

Repayments: 

Revolving credit facility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
364-day revolving credit facility (a)  . . . . . . . . . . . . . . . . . . . . . . . .        (3,000) 
 —  
Canadian term loan and revolving credit facility . . . . . . . . . . . . . .       
   (4,000) 
Senior notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 (437) 
Advanced Disposal senior notes  . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 (212) 
Tax-exempt bonds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .       
 (108) 
Other debt  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .       

 (11)  $   (108)
 — 
 —  
 (117)
 —  
 — 
 (257) 
 — 
 —  
 (167)
 (204) 
 (107)
 (61) 
   $  (7,807)  $   (533)  $   (499)
Net cash (repayments) borrowings . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  (2,017)  $  4,150   $   (140)

 (50)  $ 

(a)  In  November  2020,  we  terminated  this  facility  contemporaneously  with  repayment  of  all 

outstanding borrowings with proceeds from our November 2020 senior notes issuance. 

Refer to Note 7 to the Consolidated Financial Statements for additional information related to our debt borrowings 
and repayments. 

•  Premiums Paid on Early Extinguishment of Debt — During the year ended December 31, 2020, we paid premiums 
of $30 million to redeem $3.0 billion of SMR Notes as discussed further in Note 7 to the Consolidated Financial 
Statements. During the year ended December 31, 2019, we paid premiums of $84 million to retire certain high-
coupon senior notes. See Loss on Early Extinguishment of Debt for further discussion. 

•  Commercial  Paper  Program —  During  2020  and  2018,  we  had  net  cash  borrowings  of  $1,808 million  and 
$453 million,  respectively,  compared  to  net  cash  repayments  of  $1,001 million  during  2019,  under  our 
commercial paper program. Borrowings incurred in 2020 were used for the redemption of the SMR Notes and to 
partially  fund  our  acquisition  of  Advanced  Disposal.  Borrowings  incurred  in  2019  were  primarily  to  support 
acquisitions and for general corporate purposes. We repaid the outstanding balance in the second quarter of 2019 
with proceeds from the May 2019 issuance of senior notes discussed above.  

•  Common  Stock  Repurchase  Program —  For  the  periods  presented,  all  share  repurchases  have  been  made  in 
accordance with financial plans approved by our Board of Directors. We repurchased $402 million, $244 million, 
and  $1,008 million  (including  $4 million  paid  in  January 2019)  of  our  common  stock  during  2020,  2019  and 
2018, respectively. See Note 14 to the Consolidated Financial Statements for additional information. 

We announced in December 2020 that the Board of Directors has authorized up to $1.35 billion in future share 
repurchases, which supersedes and replaces remaining authority under any prior Board of Directors’ authorization 
for share repurchases. Any future share repurchases will be made at the discretion of management and will depend 
on factors similar to those considered by the Board of Directors in making dividend declarations. 

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•  Cash Dividends — For the periods presented, all dividends have been declared by our Board of Directors. We 
paid  aggregate  cash  dividends  of  $927  million,  $876  million  and  $802  million  during  2020,  2019  and  2018, 
respectively. The increase in dividend payments is due to our quarterly per share dividend increasing from $0.465 
in 2018 to $0.5125 in 2019 and to $0.545 in 2020 which was offset, in part, by a reduction in the number of shares 
of our common stock outstanding as a result of our common stock repurchase program. 

In December 2020, we announced that our Board of Directors expects to increase the quarterly dividend from 
$0.545 to $0.575 per share for dividends declared in 2021. However, all future dividend declarations are at the 
discretion of the Board of Directors and depend on various factors, including our net earnings, financial condition, 
cash required for future business plans, growth and acquisitions and other factors the Board of Directors may 
deem relevant. 

•  Proceeds  from  the  Exercise  of  Common  Stock  Options —  The  exercise  of  common  stock  options  generated 
financing cash inflows of $63 million, $67 million and $52 million during 2020, 2019 and 2018, respectively. 
The year-over-year changes are generally due to the number of stock options exercised and the exercise price of 
those options. 

Free Cash Flow 

We are presenting free cash flow, which is a non-GAAP measure of liquidity, in our disclosures because we use this 
measure in the evaluation and management of our business. We define free cash flow as net cash provided by operating 
activities, less capital expenditures, plus proceeds from divestitures of businesses and other assets (net of cash divested). 
We believe it is indicative of our ability to pay our quarterly dividends, repurchase common stock, fund acquisitions and 
other investments and, in the absence of refinancings, to repay our debt obligations. Free cash flow is not intended to 
replace net cash provided by operating activities, which is the most comparable GAAP measure. We believe free cash 
flow gives investors useful insight into how we view our liquidity, but the use of free cash flow as a liquidity measure has 
material  limitations  because  it  excludes  certain  expenditures  that  are  required  or  that  we  have  committed  to,  such  as 
declared dividend payments and debt service requirements. 

Our calculation of free cash flow and reconciliation to net cash provided by operating activities is shown in the table 
below for  the year  ended  December 31 (in millions),  and may  not  be  calculated  the  same  as  similarly-titled measures 
presented by other companies: 

Net cash provided by operating activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Capital expenditures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Proceeds from divestitures of businesses and other assets (net of cash divested)  .   

Free cash flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

2020 
 3,403   $ 
 (1,632) 
 885  
 2,656   $ 

2019 
 3,874   $ 
 (1,818) 
 49  
 2,105   $ 

2018 
 3,570 
 (1,694)
 208 
 2,084 

60 

 
 
 
 
 
 
 
 
 
 
 
    
     
    
  
  
  
  
  
  
 
 
 
Summary of Contractual Obligations 

The following table summarizes our contractual obligations as of December 31, 2020 and the anticipated effect of 

these obligations on our liquidity in future years (in millions): 

   2021 

    2022 

2023 

2024 

2025 

   Thereafter     Total 

Recorded Obligations: 
Expected environmental liabilities: (a) 
Final capping, closure and post-closure . . . . . . . . . . . . . . .    $  138  $ 
 26    
Environmental remediation . . . . . . . . . . . . . . . . . . . . . . . . .      
 59    
Non-cancelable operating lease obligations . . . . . . . . . . . .      
 223   
Debt payments (b) (c) (d) . . . . . . . . . . . . . . . . . . . . . . . . . .       2,056    
Unrecorded Obligations: (e) 
Interest on debt (f) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Estimated unconditional purchase obligations (g) . . . . . . .      

 167  $ 
 48    
 71    
 286   
 665    

 132  $ 
 40    
 64    
 236   
 647    

 148  $   2,930  $   3,681 
 166  $ 
 220 
 33    
 653 
 55    
 254   
 4,554 
 468     1,451      8,700     13,987 

 61    
 362    
 3,353   

 12    
 42    
 202   

 292      2,990      4,635 
 454      1,108 
 100    
Anticipated liquidity impact as of December 31, 2020 . .    $ 2,805  $  1,451  $  1,341  $  1,145  $  2,045  $  15,497  $  24,284 

 366    
 160    

 353    
 147    

 309    
 114    

 325    
 133    

(a)  Environmental liabilities include final capping, closure, post-closure and environmental remediation costs recorded 
in our Consolidated Balance Sheet as of December 31, 2020, without the impact of discounting and inflation. Our 
recorded environmental liabilities for final capping, closure and post-closure will increase as we continue to place 
additional tons within the permitted airspace at our landfills. 

(b)  These amounts represent the scheduled principal payments based on their contractual maturities related to our long-

term debt and financing leases, excluding interest. 

(c)  Our debt obligations as of December 31, 2020 include $1.2 billion of tax-exempt bonds with term interest rate periods 
that expire within the next 12 months, which is prior to their scheduled maturities. If the remarketings of our bonds 
are unsuccessful, then the bonds can be put to us, requiring immediate repayment. We have classified the anticipated 
cash flows for these contractual obligations based on the scheduled maturity of the borrowings for purposes of this 
disclosure. For additional information regarding the classification of these borrowings in our Consolidated Balance 
Sheet as of December 31, 2020, refer to Note 7 to the Consolidated Financial Statements. 

(d)  Our recorded debt obligations include non-cash adjustments associated with debt issuance costs, discounts, premiums 
and fair value adjustments attributable to terminated interest rate derivatives. These amounts have been excluded as 
they will not impact our liquidity in future periods. 

(e)  Our unrecorded obligations represent purchase commitments from which we expect to realize an economic benefit in 
future periods and interest payable on our debt. We have also made certain guarantees, as discussed in Note 11 to the 
Consolidated Financial Statements, that we do not expect to materially affect our current or future financial position, 
results of operations or liquidity. 

(f)  Interest on our fixed-rate debt was calculated based on contractual rates and interest on our variable-rate debt was 
calculated based on interest rates as of December 31, 2020. As of December 31, 2020, we had $94 million of accrued 
interest related to our debt obligations. 

(g)  Our unconditional purchase obligations are for various contractual obligations that we generally incur in the ordinary 
course  of  our  business.  Certain  of  our  obligations  are  quantity  driven.  For  contracts  that  require  us  to  purchase 
minimum quantities of goods or services, we have estimated our future minimum obligations based on the current 
market  values  of  the  underlying  products  or  services  or  contractually  stated  amounts.  Accordingly,  the  amounts 
reported in the table are subject to change and actual cash flow obligations in the near future may be different. See 
Note 11 to the Consolidated Financial Statements for discussion of the nature and terms of our unconditional purchase 
obligations. 

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Critical Accounting Estimates and Assumptions 

In preparing our financial statements, we make numerous estimates and assumptions that affect the accounting for 
and recognition and disclosure of assets, liabilities, equity, revenues and expenses. We must make these estimates and 
assumptions because certain information that we use is dependent on future events, cannot be calculated with precision 
from available data or simply cannot be calculated. In some cases, these estimates are difficult to determine, and we must 
exercise significant judgment. In preparing our financial statements, the most difficult, subjective and complex estimates 
and the assumptions that present the greatest amount of uncertainty relate to our accounting for landfills, environmental 
remediation  liabilities,  long-lived  asset  impairments,  the  fair  value  of  assets  and  liabilities  acquired  in  business 
combinations or as asset acquisitions and reserves associated with our insured and self-insured claims. Each of these items 
is discussed in additional detail below and in Note 3 to the Consolidated Financial Statements. Actual results could differ 
materially from the estimates and assumptions that we use in the preparation of our financial statements. 

Landfills 

Accounting for landfills requires that significant estimates and assumptions be made regarding (i) the cost to construct 
and develop each landfill asset; (ii) the estimated fair value of final capping, closure and post-closure asset retirement 
obligations,  which  must  consider  both  the  expected  cost  and  timing  of  these  activities;  (iii) the  determination  of  each 
landfill’s remaining permitted and expansion airspace and (iv) the airspace associated with each final capping event. 

Landfill  Costs —  We  estimate  the  total  cost  to  develop  each  of  our  landfill  sites  to  its  remaining  permitted  and 
expansion airspace. This estimate includes such costs as landfill liner material and installation, excavation for airspace, 
landfill leachate collection systems, landfill gas collection systems, environmental monitoring equipment for groundwater 
and landfill gas, directly related engineering, capitalized interest, on-site road construction and other capital infrastructure 
costs. Additionally, landfill development includes all land purchases for the landfill footprint and required landfill buffer 
property. The projection of these landfill costs is dependent, in part, on future events. The remaining amortizable basis of 
each  landfill  includes  costs  to  develop  a  site  to  its  remaining  permitted  and  expansion  airspace  and  includes  amounts 
previously expended and capitalized, net of accumulated airspace amortization, and projections of future purchase and 
development costs. 

Final Capping Costs — We estimate the cost for each final capping event based on the area to be capped and the 
capping materials and activities required. The estimates also consider when these costs are anticipated to be paid and factor 
in inflation and discount rates. Our engineering personnel allocate landfill final capping costs to specific final capping 
events. The landfill airspace associated with each final capping event is then quantified and the final capping costs for 
each event are amortized over the related airspace associated with the event as waste is disposed of at the landfill. We 
review these costs annually, or more often if significant facts change. Changes in estimates, such as timing or cost of 
construction, for final capping events immediately impact the required liability and the corresponding asset. When the 
change in estimate relates to a fully consumed asset, the adjustment to the asset must be amortized immediately through 
expense. When the change in estimate relates to a final capping event that has not been fully consumed, the adjustment to 
the asset is recognized in income prospectively as a component of landfill airspace amortization. 

Closure and Post-Closure Costs — We base our estimates for closure and post-closure costs on our interpretations of 
permit and regulatory requirements for closure and post-closure monitoring and maintenance. The estimates for landfill 
closure and post-closure costs also consider when the costs are anticipated to be paid and factor in inflation and discount 
rates. The possibility of changing legal and regulatory requirements and the forward-looking nature of these types of costs 
make any estimation or assumption less certain. Changes in estimates for closure and post-closure events immediately 
impact the required liability and the corresponding asset. When the change in estimate relates to a fully consumed asset, 
the adjustment to the asset must be amortized immediately through expense. When the change in estimate relates to a 
landfill asset that has not been fully consumed, the adjustment to the asset is recognized in income prospectively as a 
component of landfill airspace amortization. 

Remaining  Permitted  Airspace —  Our  engineers,  in  consultation  with  third-party  engineering  consultants  and 
surveyors, are responsible for determining remaining permitted airspace at our landfills. The remaining permitted airspace 

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is determined by an annual survey, which is used to compare the existing landfill topography to the expected final landfill 
topography. 

Expansion  Airspace —  We  also  include  currently  unpermitted  expansion  airspace  in  our  estimate  of  remaining 
permitted and expansion airspace in certain circumstances. First, to include airspace associated with an expansion effort, 
we must generally expect the initial expansion permit application to be submitted within one year and the final expansion 
permit to be received within five years. Second, we must believe that obtaining the expansion permit is likely, considering 
the following criteria: 

•  Personnel are actively working on the expansion of an existing landfill, including efforts to obtain land use and 

local, state or provincial approvals; 

•  We have a legal right to use or obtain land to be included in the expansion plan; 

•  There are no significant known technical, legal, community, business, or political restrictions or similar issues 

that could negatively affect the success of such expansion; and 

•  Financial analysis has been completed based on conceptual design, and the results demonstrate that the expansion 

meets Company criteria for investment. 

For unpermitted airspace to be initially included in our estimate of remaining permitted and expansion airspace, the 
expansion  effort  must  meet  all  the  criteria  listed  above.  These  criteria  are  evaluated  by  our  field-based  engineers, 
accountants, managers and others to identify potential obstacles to obtaining the permits. Once the unpermitted airspace 
is included, our policy provides that airspace may continue to be included in remaining permitted and expansion airspace 
even if certain of these criteria are no longer met as long as we continue to believe we will ultimately obtain the permit, 
based on the facts and circumstances of a specific landfill. In these circumstances, continued inclusion must be approved 
through a landfill-specific review process that includes approval by our Chief Financial Officer on a quarterly basis.  

When we include the expansion airspace in our calculations of remaining permitted and expansion airspace, we also 
include the projected costs for development, as well as the projected asset retirement costs related to final capping, closure 
and post-closure of the expansion in the amortization basis of the landfill. 

Once  the  remaining  permitted  and  expansion  airspace  is  determined  in  cubic  yards,  an  airspace  utilization  factor 
(“AUF”) is established to calculate the remaining permitted and expansion capacity in tons. The AUF is established using 
the measured density obtained from previous annual surveys and is then adjusted to account for future settlement. The 
amount of settlement that is forecasted will take into account several site-specific factors including current and projected 
mix of waste type, initial and projected waste density, estimated number of years of life remaining, depth of underlying 
waste, anticipated access to moisture through precipitation or recirculation of landfill leachate and operating practices. In 
addition, the initial selection of the AUF is subject to a subsequent multi-level review by our engineering group and the 
AUF used is reviewed on a periodic basis and revised as necessary. Our historical experience generally indicates that the 
impact of settlement at a landfill is greater later in the life of the landfill when the waste placed at the landfill approaches 
its highest point under the permit requirements. 

After determining the costs and remaining permitted and expansion capacity at each of our landfills, we determine the 
per  ton  rates  that  will  be  expensed  as  waste  is  received  and  deposited  at  the  landfill  by  dividing  the  costs  by  the 
corresponding number of tons. We calculate per ton amortization rates for each landfill for assets associated with each 
final  capping event, for  assets  related  to  closure  and post-closure  activities  and  for  all  other  costs  capitalized  or  to be 
capitalized in the future. These rates per ton are updated annually, or more often, as significant facts change. 

It is possible that actual results, including the amount of costs incurred, the timing of final capping, closure and post-
closure  activities,  our  airspace  utilization  or  the  success  of  our  expansion  efforts  could  ultimately  turn  out  to  be 
significantly different from our estimates and assumptions. To the extent that such estimates, or related assumptions, prove 
to be significantly different than actual results, lower profitability may be experienced due to higher amortization rates or 
higher  expenses;  or  higher  profitability  may  result  if  the  opposite  occurs.  Most  significantly,  if  it  is  determined  that 
expansion capacity should no longer be considered in calculating the recoverability of a landfill asset, we may be required 

63 

to recognize an asset impairment or incur significantly higher amortization expense. If at any time management makes the 
decision to abandon the expansion effort, the capitalized costs related to the expansion effort are expensed immediately. 

Environmental Remediation Liabilities 

A significant portion of our operating costs and capital expenditures could be characterized as costs of environmental 
protection. The nature of our operations, particularly with respect to the construction, operation and maintenance of our 
landfills subjects us to an array of laws and regulations relating to the protection of the environment. Under current laws 
and  regulations,  we  may  have  liabilities  for  environmental  damage  caused  by  operations,  or  for  damage  caused  by 
conditions that existed before we acquired a site. These liabilities include PRP investigations, settlements, and certain legal 
and consultant fees, as well as costs directly associated with site investigation and clean up, such as materials, external 
contractor costs and incremental internal costs directly related to the remedy. We provide for expenses associated with 
environmental remediation obligations when such amounts are probable and can be reasonably estimated. We routinely 
review  and  evaluate  sites  that  require  remediation  and  determine  our  estimated  cost  for  the  likely  remedy  based  on  a 
number of estimates and assumptions. 

Where  it  is  probable  that  a  liability  has  been  incurred,  we  estimate  costs  required  to  remediate  sites  based  on 
site-specific facts and circumstances. We routinely review and evaluate sites that require remediation, considering whether 
we were an owner, operator, transporter, or generator at the site, the amount and type of waste hauled to the site and the 
number of years we were associated with the site. Next, we review the same type of information with respect to other 
named  and  unnamed  PRPs.  Estimates  of  the  costs  for  the  likely  remedy  are  then  either  developed  using  our  internal 
resources or by third-party environmental engineers or other service providers. Internally developed estimates are based 
on: 

•  Management’s judgment and experience in remediating our own and unrelated parties’ sites; 

• 

Information available from regulatory agencies as to costs of remediation; 

•  The  number,  financial  resources  and  relative  degree  of  responsibility  of  other  PRPs  who  may  be  liable  for 

remediation of a specific site; and 

•  The typical allocation of costs among PRPs, unless the actual allocation has been determined. 

Fair Value of Nonfinancial Assets and Liabilities 

Significant estimates are made in determining the fair value of long-lived tangible and intangible assets (i.e., property, 
plant and equipment, intangible assets and goodwill) during the impairment evaluation process. In addition, the majority 
of assets acquired and liabilities assumed in a business combination are required to be recognized at fair value under the 
relevant accounting guidance. 

Property and Equipment, Including Landfills and Definite-Lived Intangible Assets — We monitor the carrying value 
of our long-lived assets for potential impairment on an ongoing basis and test the recoverability of such assets generally 
using significant unobservable (“Level 3”) inputs whenever events or changes in circumstances indicate that their carrying 
amounts may not be recoverable. These events or changes in circumstances, including management decisions pertaining 
to  such  assets,  are  referred  to  as  impairment  indicators.  If  an  impairment  indicator  occurs,  we  perform  a  test  of 
recoverability by comparing the carrying value of the asset or asset group to its undiscounted expected future cash flows. 
If cash flows cannot be separately and independently identified for a single asset, we will determine whether an impairment 
has occurred for the group of assets for which we can identify the projected cash flows. If the carrying values are in excess 
of undiscounted expected future cash flows, we measure any impairment by comparing the fair value of the asset or asset 
group to its carrying value and the difference is recorded in the period that the impairment indicator occurs. Fair value is 
generally determined by considering (i) internally developed discounted projected cash flow analysis of the asset or asset 
group; (ii) actual third-party valuations and/or (iii) information available regarding the current market for similar assets. 
Estimating  future  cash  flows  requires  significant  judgment  and  projections  may  vary  from  the  cash  flows  eventually 
realized, which could impact our ability to accurately assess whether an asset has been impaired. 

64 

The assessment of impairment indicators and the recoverability of our capitalized costs associated with landfills and 
related expansion projects require significant judgment due to the unique nature of the waste industry, the highly regulated 
permitting process and the sensitive estimates involved. During the review of a landfill expansion application, a regulator 
may initially deny the expansion application although the expansion permit is ultimately granted. In addition, management 
may periodically divert waste from one landfill to another to conserve remaining permitted landfill airspace, or a landfill 
may be required to cease accepting waste, prior to receipt of the expansion permit. However, such events occur in the 
ordinary course of business in the waste industry and do not necessarily result in impairment of our landfill assets because, 
after consideration of all facts, such events may not affect our belief that we will ultimately obtain the expansion permit. 
As a result, our tests of recoverability, which generally make use of a probability-weighted cash flow estimation approach, 
may indicate that no impairment loss should be recorded. 

Indefinite-Lived  Intangible  Assets,  Including  Goodwill —  At  least  annually,  and  more  frequently  if  warranted,  we 
assess the indefinite-lived intangible assets including the goodwill of our reporting units for impairment using Level 3 
inputs. 

We first performed a qualitative assessment to determine if it was more likely than not that the fair value of a reporting 
unit was less than its carrying value. If the assessment indicated a possible impairment, we completed a quantitative review, 
comparing the estimated fair value of a reporting unit to its carrying amount, including goodwill. An impairment charge 
was recognized if the asset’s estimated fair value was less than its carrying amount. Fair value is typically estimated using 
an income approach. However, when appropriate, we may also use a market approach. The income approach is based on 
the long-term projected future cash flows of the reporting units. We discount the estimated cash flows to present value 
using a weighted average cost of capital that considers factors such as market assumptions, the timing of the cash flows 
and the risks inherent in those cash flows. We believe that this approach is appropriate because it provides a fair value 
estimate based upon the reporting units’ expected long-term performance considering the economic and market conditions 
that generally affect our business. The market approach estimates fair value by measuring the aggregate market value of 
publicly-traded companies with similar characteristics to our business as a multiple of their reported earnings. We then 
apply that multiple to the reporting units’ earnings to estimate their fair values. We believe that this approach may also be 
appropriate in certain circumstances because it provides a fair value estimate using valuation inputs from entities with 
operations and economic characteristics comparable to our reporting units. 

Fair  value  is  computed  using  several  factors,  including  projected  future  operating  results,  economic  projections, 
anticipated future cash flows, comparable marketplace data and the cost of capital. There are inherent uncertainties related 
to these factors and to our judgment in applying them in our analysis. However, we believe our methodology for estimating 
the fair value of our reporting units is reasonable. 

Acquisitions — In accordance with the purchase method of accounting, the purchase price paid for an acquisition is 
allocated to the assets and liabilities acquired based upon their estimated fair values as of the acquisition date, with the 
excess of the purchase price over the net assets acquired recorded as goodwill. When we are in the process of valuing all 
of the assets and liabilities acquired in an acquisition, there can be subsequent adjustments to our estimates of fair value 
and resulting preliminary purchase price allocation. 

See Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations — (Gain) Loss 

from Divestitures, Asset Impairments and Unusual Items, Net. 

Insured and Self-Insured Claims 

We have retained  a significant portion of  the risks  related  to our health  and welfare, general  liability, automobile 
liability and workers’ compensation claims programs. The exposure for unpaid claims and associated expenses, including 
incurred but not reported losses, are based on an actuarial valuations and internal estimates. The accruals for these liabilities 
could  be revised  if  future occurrences or  loss developments  significantly  differ  from our  assumptions  used. Estimated 
recoveries associated with our insured claims are recorded as assets when we believe that the receipt of such amounts is 
probable. 

65 

We use a wholly-owned insurance captive to insure the deductibles for our general liability, automobile liability and 
workers’  compensation  claims  programs.  We  continue  to  maintain  conventional  insurance  policies  with  third-party 
insurers. In addition to certain business and operating benefits of having a wholly-owned insurance captive, we expect to 
receive  certain  cash  flow benefits  related  to  the  timing  of tax  deductions  related  to  these  claims.  WM  pays  an  annual 
premium  to  the  insurance  captive,  typically  in  the  first  quarter  of  the  year,  for  estimated  losses  based  on  an  external 
actuarial analysis. These premiums are held in a restricted escrow account to be used solely for paying insurance claims, 
resulting in a transfer of risk from WM to the insurance captive, and are allocated between current and long-term assets in 
our Consolidated Balance Sheets depending on timing on the use of funds. 

Off-Balance Sheet Arrangements 

We have financial interests in unconsolidated variable interest entities as discussed in Note 19 to the Consolidated 
Financial Statements. Additionally, we are party to guarantee arrangements with unconsolidated entities as discussed in 
the  Guarantees  section  of  Note 11  to  the  Consolidated  Financial  Statements.  These  arrangements  have  not  materially 
affected our financial position, results of operations or liquidity during the year ended December 31, 2020, nor are they 
expected to have a material impact on our future financial position, results of operations or liquidity. 

Inflation 

While  inflationary  increases  in  costs  can  affect  our  income  from  operations  margins,  we  believe  that  inflation 
generally has not had, and in the near future is not expected to have, any material adverse effect on our results of operations. 
However,  as  of  December 31,  2020,  approximately  34%  of  our  collection  revenues  are  generated  under  long-term 
agreements with price adjustments based on various indices intended to measure inflation. Additionally, management’s 
estimates  associated  with  inflation  have  had,  and  will  continue  to  have,  an  impact  on  our  accounting  for  landfill  and 
environmental remediation liabilities.  

Item 7A. Quantitative and Qualitative Disclosures about Market Risk. 

In  the  normal  course  of  business,  we  are  exposed  to  market  risks,  including  changes  in  interest  rates,  certain 
commodity prices and Canadian currency rates. From time to time, we use derivatives to manage some portion of these 
risks. The Company had no derivatives outstanding as of December 31, 2020. 

Interest Rate Exposure — Our exposure to market risk for changes in interest rates relates primarily to our financing 
activities. As of December 31, 2020, we had $13.9 billion of long-term debt, excluding the impacts of accounting for debt 
issuance costs, discounts, premiums and fair value adjustments attributable to terminated interest rate derivatives. We have 
$3.1  billion  of  debt  that  is  exposed  to  changes  in  market  interest  rates  within  the  next  12 months  comprised  of 
(i) $1.8 billion of short-term borrowings under our commercial paper program; (ii) $1.2 billion of tax-exempt bonds with 
term interest rate periods that expire within the next 12 months and (iii) $54 million of variable-rate tax-exempt bonds that 
are subject to repricing on either a daily or weekly basis. We currently estimate that a 100-basis point increase in the 
interest rates of our outstanding variable-rate debt obligations would increase our 2021 interest expense by $12 million. 

Our remaining outstanding debt obligations have fixed interest rates through either the scheduled maturity of the debt 
or, for certain of our fixed-rate tax-exempt bonds, through the end of a term interest rate period that exceeds 12 months. 
The fair value of our fixed-rate debt obligations can increase or decrease significantly if market interest rates change. 

We performed a sensitivity analysis to determine how market rate changes might affect the fair value of our market 
risk-sensitive  debt  instruments.  This  analysis  is  inherently  limited  because  it  reflects  a  singular,  hypothetical  set  of 
assumptions. Actual market movements may vary significantly from our assumptions. An instantaneous, 100-basis point 
increase in interest rates across all maturities attributable to these instruments would have decreased the fair value of our 
debt by approximately $1.1 billion as of December 31, 2020. 

We are also exposed to interest rate market risk from our cash and cash equivalent balances, as well as assets held in 
restricted trust funds and escrow accounts. These assets are generally invested in high-quality, liquid instruments including 

66 

money market funds that invest in U.S. government obligations with original maturities of three months or less. We believe 
that our exposure to changes in fair value of these assets due to interest rate fluctuations is insignificant as the fair value 
generally approximates our cost basis. We also invest a portion of our restricted trust and escrow account balances in 
available-for-sale securities, including U.S. Treasury securities, U.S. agency securities, municipal securities, mortgage- 
and asset-backed securities and equity securities, which generally mature over the next nine years. 

Commodity  Price  Exposure —  In  the  normal  course  of  our  business,  we  are  subject  to  operating  agreements  that 
expose us to market risks arising from changes in the prices for commodities such as diesel fuel; recyclable materials, 
including old corrugated cardboard, plastics and electricity, which generally correlates with natural gas prices in many of 
the markets in which we operate. We attempt to manage these risks through operational strategies that focus on capturing 
our costs in the prices we charge our customers for the services provided. Accordingly, as the market prices for these 
commodities increase or decrease, our revenues may also increase or decrease. 

Currency  Rate  Exposure —  We  have  operations  in  Canada  as  well  as  certain  support  functions  in  India.  Where 
significant,  we  have  quantified  and  described  the  impact  of  foreign  currency  translation  on  components  of  income, 
including operating revenue and operating expenses. However, the impact of foreign currency has not materially affected 
our results of operations. 

67 

 
 
Item 8. Financial Statements and Supplementary Data. 

INDEX TO 

CONSOLIDATED FINANCIAL STATEMENTS 

Reports of Independent Registered Public Accounting Firm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Consolidated Balance Sheets as of December 31, 2020 and 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Consolidated Statements of Operations for the Years Ended December 31, 2020, 2019 and 2018 . . . . . . . . . . . . . .   
Consolidated Statements of Comprehensive Income for the Years Ended December 31, 2020, 2019 and 2018  . . .   
Consolidated Statements of Cash Flows for the Years Ended December 31, 2020, 2019 and 2018 . . . . . . . . . . . . . .   
Consolidated Statements of Changes in Equity for the Years Ended December 31, 2020, 2019 and 2018 . . . . . . . .   
Notes to Consolidated Financial Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

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75
76
76
77
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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Board of Directors and Stockholders of Waste Management, Inc. 

Opinion on Internal Control over Financial Reporting 

We have audited Waste Management, Inc.’s internal control over financial reporting as of December 31, 2020, based on 
criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the 
Treadway Commission (2013 framework) (the COSO criteria). In our opinion, Waste Management, Inc. (the Company) 
maintained, in all material respects, effective internal control over financial reporting as of December 31, 2020, based on 
the COSO criteria. 

As indicated in the accompanying Management’s Report on Internal Control Over Financial Reporting, management’s 
assessment of and conclusion on the effectiveness of internal control over financial reporting did not include the internal 
controls  of  Advanced  Disposal  Services,  Inc.,  which  is  included  in  the  2020  consolidated  financial  statements  of  the 
Company and constituted approximately 10.6% of total consolidated assets, excluding goodwill, as of December 31, 2020, 
approximately 1.3% of total consolidated revenues and less than 1% of consolidated operating income, for the year then 
ended. Our audit of internal control over financial reporting of the Company also did not include an evaluation of the 
internal control over financial reporting of Advanced Disposal Services, Inc. 

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United 
States) (PCAOB), the 2020 consolidated financial statements of the Company, and our report dated February 22, 2021 
expressed an unqualified opinion thereon. 

Basis for Opinion  
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting included in the accompanying Management’s 
Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal 
control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are 
required  to  be  independent  with  respect  to  the  Company  in  accordance  with  the  U.S.  federal  securities  laws  and  the 
applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained 
in all material respects. 

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material 
weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed 
risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit 
provides a reasonable basis for our opinion. 

Definition and Limitations of Internal Control Over Financial Reporting   
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with 
generally accepted accounting principles. A company’s internal control over financial reporting includes those policies 
and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the 
transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded 
as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, 
and that receipts and expenditures of the company are being made only in accordance with authorizations of management 
and  directors  of  the  company;  and  (3)  provide  reasonable  assurance  regarding  prevention  or  timely  detection  of 
unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial 
statements.   

69 

 
 
 
 
 
 
 
 
 
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

Houston, Texas 
February 22, 2021 

/s/ ERNST & YOUNG LLP 

70 

 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Board of Directors and Stockholders of Waste Management, Inc. 

Opinion on the Financial Statements 
We  have  audited  the  accompanying  consolidated  balance  sheets  of  Waste  Management,  Inc.  (the  Company)  as  of 
December 31, 2020 and 2019, the related consolidated statements of operations, comprehensive income, cash flows, and 
changes in equity for each of the three years in the period ended December 31, 2020, and the related notes (collectively 
referred to as the “consolidated financial statements”). In our opinion, the consolidated financial statements present fairly, 
in  all  material  respects,  the  financial  position  of  the  Company  at  December  31,  2020  and  2019,  and  the  results  of  its 
operations and its cash flows for each of the three years in the period ended December 31, 2020, in conformity with U.S. 
generally accepted accounting principles. 

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United 
States) (PCAOB), the Company’s internal control over financial reporting as of December 31, 2020, based on criteria 
established  in  Internal  Control-Integrated  Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the 
Treadway  Commission  (2013  framework),  and  our  report  dated  February  22,  2021  expressed  an  unqualified  opinion 
thereon. 

Adoption of ASU No. 2016-02 (Topic 842) 
As discussed in Note 2 to the consolidated financial statements, the Company changed its method of accounting for leases 
in the 2019 financial statements to reflect the accounting method change due to the adoption of ASU No. 2016-02, Leases 
(Topic 842), and the related amendments. 

Basis for Opinion 
These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion 
on the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB 
and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and 
the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.   

We  conducted  our  audits  in  accordance  with  the  standards  of  the  PCAOB.  Those  standards  require  that  we  plan  and 
perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, 
whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of 
the  financial  statements,  whether  due  to  error  or  fraud,  and  performing  procedures  that  respond  to  those  risks.  Such 
procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. 
Our audits also included evaluating the accounting principles used and significant estimates made by management, as well 
as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for 
our opinion. 

Critical Audit Matters  
The critical audit matters communicated below are matters arising from the current period audit of the financial statements 
that  were  communicated  or  required  to  be  communicated  to  the  audit  committee  and  that:  (1)  relate  to  accounts  or 
disclosures that are material to the financial statements and (2) involved our especially challenging, subjective or complex 
judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial 
statements,  taken  as  a  whole,  and  we  are  not,  by  communicating  the  critical  audit  matters  below,  providing  separate 
opinions on the critical audit matters or on the accounts or disclosures to which they relate. 

71 

 
 
 
 
 
 
 
 
 
Description  of 
Matter 

the 

How  We  Addressed 
in  Our 
the  Matter 
Audit 

Landfill Amortization 

At December 31, 2020, the Company’s landfill assets, net of accumulated amortization, 
totaled $7.2 billion and the associated amortization expense for 2020 was $568 million. 
As discussed in Note 3 of the financial statements, the Company  updates the estimates 
used to calculate individual landfill amortization rates at least annually, or more often if 
significant facts change. Landfill amortization rates are used in the computation of landfill 
amortization expense. 

Auditing landfill amortization rates and related amortization expense is complex due to 
the  highly  judgmental  nature  of  assumptions  used  in  estimating  the  rates.  Significant 
assumptions  used  in  the  calculation  of  the  rates  include:  estimated  future  development 
costs associated with the construction and retirement of the landfill, estimated remaining 
permitted  airspace  and  unpermitted  expansion  airspace,  airspace  utilization  factors, 
projected annual tonnage intakes, and projected timing of retirement activities. 

We obtained an understanding, evaluated the design, and tested the operating effectiveness 
of  the  Company’s  controls  over  determining  landfill  amortization  rates  and  calculating 
amortization expense. Our audit procedures included, among others, testing controls over: 
the Company’s process for evaluating and updating the significant assumptions used in 
the  development  of  the  landfill  amortization  rates,  management’s  review  of  those 
significant assumptions, and the mathematical accuracy of the calculation and recording 
of amortization expense.  

To test the landfill asset amortization rates, our audit procedures included, among others, 
assessing  methodologies  used  by  the  Company  and  testing  the  significant  assumptions 
discussed above, inclusive of the underlying data used by the Company in its development 
of these assumptions. We compared the significant assumptions used by management to 
historical trends and, when available, to comparable size landfills accepting a similar type 
of waste. Regarding unpermitted expansion airspace, we evaluated the Company’s criteria 
for  inclusion  in  remaining  airspace.  In  addition,  we  considered  the  professional 
qualifications  and  objectivity  of  management’s  internal  engineers  responsible  for 
developing the assumptions. We involved EY’s engineering specialists to assist with the 
evaluation of the Company’s landfill future development cost and airspace assumptions. 
We  also  tested  the  completeness  and  accuracy  of  the  historical  data  utilized  in  the 
development of the landfill amortization rates. 

72 

 
 
 
 
 
 
 
 
Landfill – Final Capping, Closure and Post-Closure Costs 

Description  of 
Matter 

the 

At  December  31,  2020,  the  carrying  value  of  the  Company’s  landfill  asset  retirement 
obligations related to final capping, closure and post-closure costs totaled $2.2 billion. As 
discussed in Note 3 of the financial statements, the Company updates the estimates used 
to  measure  the  asset  retirement  obligations  annually,  or  more  often  if  significant  facts 
change. 

Auditing the landfill asset retirement obligation is complex due to the highly judgmental 
nature of the assumptions used in the measurement process. These assumptions include:  
estimated future costs associated with the capping, closure and post closure activities at 
each specific landfill; airspace consumed to date in relation to total estimated permitted 
airspace;  the  projected  annual  tonnage  intake;  and  the  projected  timing  of  retirement 
activities. 

How  We  Addressed 
the  Matter 
in  Our 
Audit 

We obtained an understanding, evaluated the design, and tested the operating effectiveness 
of the Company’s controls over the calculation of asset retirement obligations. Our audit 
procedures included, among others, testing the Company’s controls over the landfill asset 
retirement  obligation  estimation  process  and  management’s  review  of  the  significant 
assumptions used in the estimation of the liability, including the amount and timing of 
retirement costs. 

To test the landfill asset retirement obligation valuation, we performed audit procedures 
that included, among others, assessing methodologies used by the Company, testing the 
completeness of activities included in the estimate (e.g., gas monitoring and extraction), 
and testing the significant assumptions discussed above, inclusive of the underlying data 
used  by  the  Company  in  its  development  of  these  assumptions.  We  compared  the 
significant assumptions used by management to historical trends and, when available, to 
comparable size landfills accepting the same type of waste. In addition, we considered the 
professional qualifications and objectivity of management’s internal engineers responsible 
for developing the assumptions. We involved EY and external engineering specialists to 
assist us with these procedures. Specifically, we utilized the EY engineering specialists to 
evaluate the reasons for significant changes in assumptions from the historical trend, and 
to determine whether the change from the historical trend was appropriate and identified 
timely. We utilized the external engineers to evaluate the estimates of remaining landfill 
airspace. We also tested the completeness and accuracy of the historical data utilized in 
preparing the estimate. 

73 

 
 
 
 
 
 
 
 
Description  of 
Matter 

the 

Acquisition of Advanced Disposal Services, Inc. – Valuation of Customer Relationship 
and Landfill rights/permits 
As described in Note 18 to the consolidated financial statements, during the year ended 
December  31,  2020,  the  Company  completed  the  acquisition  of  Advanced  Disposal 
Services, Inc. (“Advance Disposal”) for net consideration of $4.1 billion. The transaction 
was accounted for as a business combination. 

Auditing the Company’s accounting for its acquisition of Advance Disposal was complex 
due to the significant estimation required by management in determining the fair value of 
the acquired customer relationships and landfill assets included within Other intangible 
assets  and  Property  and  equipment,  respectively,  in  Note  18,  both  of  which  utilize 
prospective financial information. The Company valued the customer relationship asset 
using  an  income  approach;  specifically,  the  multi-period  excess  earnings  model.  The 
significant assumptions used to value customer relationships included, among others, the 
attrition  rate,  revenue  growth  rate,  and  discount  rate.  The  Company  valued  the  landfill 
assets  using  an  income  approach;  specifically,  a  discounted  cash  flow  model.  The 
significant assumptions used to value landfill assets included, among others, the forecasted 
revenue  and  revenue  growth  (including  forecasted  waste  volumes  and  rate  per  ton), 
discount rate, and forecasted capital expenditures. These assumptions are forward-looking 
and could be affected by future economic and market conditions.  

How  We  Addressed 
the  Matter 
in  Our 
Audit 

We obtained an understanding, evaluated the design, and tested the operating effectiveness 
of the Company’s controls over its accounting for the Advance Disposal acquisition. For 
example,  we  tested  controls  over  the  valuation  of  customer  relationships  and  landfill 
assets, including management’s review of the valuation models, and underlying data and 
assumptions used to develop the estimated fair value of these assets.  

To  test  the  estimated  fair  value  of  the  customer  relationship  and  landfill  assets,  we 
performed  audit  procedures  that  included,  among  others,  evaluating  the  Company’s 
selection  of  the  valuation  methodology,  evaluating  the  significant  assumptions  used  to 
determine  the  valuation  calculations,  and  testing  the  completeness  and  accuracy  of  the 
underlying  data  supporting  the  significant  assumptions.  We  involved  our  valuation 
specialists to assist with evaluating the methodology and significant assumptions used by 
the  management  to  determine  the  fair  value  estimates.  Additionally,  we  performed 
sensitivity  analyses  of  the  identified  significant  assumptions  and  compared  them,  as 
applicable, to current industry and market trends, the assumptions used by the Company 
to  value  similar  assets  in  other  acquisitions,  as  well  as  historical  results,  among  other 
procedures.   

/s/ ERNST & YOUNG LLP 

We have served as the Company’s auditor since 2002. 

Houston, Texas 
February 22, 2021 

74 

 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
WASTE MANAGEMENT, INC. 

CONSOLIDATED BALANCE SHEETS 
(In Millions, Except Share and Par Value Amounts) 

Current assets: 

ASSETS 

Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Accounts receivable, net of allowance for doubtful accounts of $33 and $28, respectively . . .   
Other receivables, net of allowance for doubtful accounts of $7 and $1, respectively . . . . . . .   
Parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

 553   $   3,561 
 1,949 
 370 
 106 
 223 
 6,209 

 2,097  
 527  
 124  
 239  
 3,540  

Property and equipment, net of accumulated depreciation and amortization of $20,095 and 

December 31,  

2020 

2019 

$18,657, respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Goodwill  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other intangible assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Restricted trust and escrow accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Investments in unconsolidated entities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

    12,893 
 6,532 
 521 
 313 
 483 
 792 
Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $   29,345   $  27,743 

    14,148  
 8,994  
 1,024  
 347  
 426  
 866  

Current liabilities: 

LIABILITIES AND EQUITY 

Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Accrued liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Deferred revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Current portion of long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Long-term debt, less current portion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Deferred income taxes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Landfill and environmental remediation liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

 1,121   $   1,065 
 1,327 
 1,342  
 534 
 539  
 218 
 551  
 3,144 
 3,553  
    13,280 
    13,259  
 1,407 
 1,806  
 1,930 
 2,222  
 912 
 1,051  
    20,673 
    21,891  

Commitments and contingencies 
Equity: 

Waste Management, Inc. stockholders’ equity: 

Common stock, $0.01 par value; 1,500,000,000 shares authorized; 630,282,461 shares 

 6 
issued . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 5,049 
Additional paid-in capital  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
    10,592 
Retained earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 (8)
Accumulated other comprehensive income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
    (8,571)
Treasury stock at cost, 207,480,827 and 205,956,366 shares, respectively . . . . . . . . . . . . . . .   
 7,068 
Total Waste Management, Inc. stockholders’ equity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 2 
Noncontrolling interests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total equity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 7,070 
Total liabilities and equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $   29,345   $  27,743 

 6  
 5,129  
    11,159  
 39  
    (8,881) 
 7,452  
 2  
 7,454  

See Notes to Consolidated Financial Statements. 

75 

 
 
 
 
 
 
 
 
 
 
     
     
 
   
 
   
 
 
   
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
   
 
   
 
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
   
  
  
 
  
   
  
  
 
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
WASTE MANAGEMENT, INC. 

CONSOLIDATED STATEMENTS OF OPERATIONS 
(In Millions, Except per Share Amounts) 

Year Ended December 31,  
2019 

2020 

2018 

Operating revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $  15,218   $  15,455   $  14,914 
Costs and expenses: 

Operating  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Selling, general and administrative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Depreciation and amortization  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Restructuring  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
(Gain) loss from divestitures, asset impairments and unusual items, net . . . . .    

Income from operations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Other income (expense): 

Interest expense, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Loss on early extinguishment of debt, net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Equity in net losses of unconsolidated entities . . . . . . . . . . . . . . . . . . . . . . . . . .    
Other, net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Income tax expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Consolidated net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Less: Net income (loss) attributable to noncontrolling interests . . . . . . . . . . . .    
Net income attributable to Waste Management, Inc. . . . . . . . . . . . . . . . . . . . . . . .     $
Basic earnings per common share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $
Diluted earnings per common share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $

 9,341  
 1,728  
 1,671  
 9  
 35  
 12,784  
 2,434  

 9,496  
 1,631  
 1,574  
 6  
 42  
 12,749  
 2,706  

 (425) 
 (53) 
 (68) 
 5  
 (541) 
 1,893  
 397  
 1,496  
 —  
 1,496   $
 3.54   $
 3.52   $

 (411) 
 (85) 
 (55) 
 (50) 
 (601) 
 2,105  
 434  
 1,671  
 1  
 1,670   $
 3.93   $
 3.91   $

 9,249 
 1,453 
 1,477 
 4 
 (58)
 12,125 
 2,789 

 (374)
 — 
 (41)
 2 
 (413)
 2,376 
 453 
 1,923 
 (2)
 1,925 
 4.49 
 4.45 

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME 
(In Millions) 

Year Ended December 31,  
2019 
 1,671   $

2020 
 1,496   $

2018 
 1,923 

 15  
 11  
 20  
 1  
 47  
 1,543  
 —  
 1,543   $

 8  
 15  
 55  
 1  
 79  
 1,750  
 1  
 1,749   $

 8 
 5 
 (105)
 2 
 (90)
 1,833 
 (2)
 1,835 

Consolidated net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $
Other comprehensive income (loss), net of tax: 

Derivative instruments, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Available-for-sale securities, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Foreign currency translation adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Post-retirement benefit obligation, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Other comprehensive income (loss), net of tax . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Comprehensive income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Less: Comprehensive income (loss) attributable to noncontrolling interests . .    
Comprehensive income attributable to Waste Management, Inc. . . . . . . . . . . . . .     $

See Notes to Consolidated Financial Statements. 

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WASTE MANAGEMENT, INC. 

CONSOLIDATED STATEMENTS OF CASH FLOWS 
(In Millions) 

Year Ended December 31,  
2019 

2018 

2020 

Cash flows from operating activities: 
Consolidated net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
Adjustments to reconcile consolidated net income to net cash provided by operating 

 1,496   $ 

 1,671   $ 

 1,923 

activities: 

Depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Deferred income tax expense (benefit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Interest accretion on landfill liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Provision for bad debts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Equity-based compensation expense  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Net gain on disposal of assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
(Gain) loss from divestitures, asset impairments and other, net . . . . . . . . . . . . . . . . . . . .    
Equity in net losses of unconsolidated entities, net of dividends . . . . . . . . . . . . . . . . . . .    
Loss on early extinguishment of debt, net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Change in operating assets and liabilities, net of effects of acquisitions and divestitures: 

Receivables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Accounts payable and accrued liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Deferred revenues and other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Net cash provided by operating activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Cash flows from investing activities: 

Acquisitions of businesses, net of cash acquired  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Capital expenditures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Proceeds from divestitures of businesses and other assets (net of cash divested) . . . . . . .    
Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Net cash used in investing activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Cash flows from financing activities: 

New borrowings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Debt repayments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Premiums paid on early extinguishment of debt  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Net commercial paper borrowings (repayments) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Common stock repurchase program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Cash dividends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Exercise of common stock options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Tax payments associated with equity-based compensation transactions  . . . . . . . . . . . . .    
Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Net cash (used in) provided by financing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Effect of exchange rate changes on cash, cash equivalents and restricted cash and cash 

equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
(Decrease) increase in cash, cash equivalents and restricted cash and cash equivalents . . . .    
Cash, cash equivalents and restricted cash and cash equivalents at beginning of period . . . .    
Cash, cash equivalents and restricted cash and cash equivalents at end of period . . . . . . . . .     $ 

 1,671  
 165  
 103  
 54  
 94  
 (9) 
 43  
 60  
 53  

 (179) 
 10  
 53  
 (37) 
 (174)
 3,403 

 (4,085) 
 (1,632) 
 885  
 (15) 
 (4,847) 

 5,790  
 (7,807) 
 (30) 
 1,808  
 (402) 
 (927) 
 63  
 (34) 
 (20) 
 (1,559) 

 4  
 (2,999) 
 3,647  

 648   $ 

 1,574  
 100  
 98  
 39  
 86  
 (27) 
 113  
 55  
 85  

 (53) 
 (23) 
 10  
 243  
 (97) 
 3,874  

 (521) 
 (1,818) 
 49  
 (86) 
 (2,376) 

 4,683  
 (533) 
 (84) 
 (1,001) 
 (248) 
 (876) 
 67  
 (33) 
 (11) 
 1,964  

 1,477 
 25 
 95 
 54 
 89 
 (47)
 (58)
 41 
 — 

 (16)
 (16)
 (14)
 203 
 (186)
 3,570 

 (460)
 (1,694)
 208 
 (223)
 (2,169)

 359 
 (499)
 — 
 453 
 (1,004)
 (802)
 52 
 (29)
 (38)
 (1,508)

 2  
 3,464  
 183  
 3,647   $ 

 (3)
 (110)
 293 
 183 

Reconciliation of cash, cash equivalents and restricted cash and cash equivalents at 

end of period: 

Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
Restricted cash and cash equivalents included in other current assets . . . . . . . . . . . . . . . . . .    
Restricted cash and cash equivalents included in restricted trust and escrow accounts . . . . .    
Cash, cash equivalents and restricted cash and cash equivalents at end of period . . . . . . . . .     $ 

 553   $ 
 28  
 67  

 648   $ 

 3,561   $ 
 15  
 71  
 3,647   $ 

 61 
 49 
 73 
 183 

See Notes to Consolidated Financial Statements. 

77 

 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
   
 
   
 
  
 
  
   
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
  
 
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
   
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
   
  
   
  
  
  
  
  
  
  
  
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
WASTE MANAGEMENT, INC. 

CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY 
(In Millions, Except Shares in Thousands) 

Waste Management, Inc. Stockholders’ Equity 

  Common Stock 

  Additional   
  Paid-In     Retained    Comprehensive   Treasury Stock 

  Accumulated   
Other 

   Total     Shares    Amounts   Capital     Earnings    Income (Loss)    Shares    Amounts   

  Noncontrolling 
Interests 

Balance, December 31, 2017 . . . . .    $  6,042     630,282    $ 
Adoption of new accounting 

 6    $ 

 4,933    $ 

 8,588    $ 

 8     (196,964)  $  (7,516)  $ 

standards . . . . . . . . . . . . . . . . . .      

 80   
Consolidated net income . . . . . . . .        1,923   
Other comprehensive income 

 —      
 —      

 —      
 —      

 —      
 —      

 85      
 1,925      

 (5)  
 —    

 —      
 —      

 —      
 —      

(loss), net of tax . . . . . . . . . . . . .      

 (90) 

 —      

 —      

 —      

 —      

 (90)  

 —      

 —      

Cash dividends declared of $1.86 

per common share . . . . . . . . . . .      

 (802) 

 —      

 —      

 —      

 (802)    

 —    

 —      

 —      

Equity-based compensation 

transactions, net of tax . . . . . . . .      

 151   

 —      

 —      

 60      

 1      

 —    

 2,345      

 90      

Common stock repurchase 

program . . . . . . . . . . . . . . . . . . .       (1,008) 

 —      

 —      

 —      

 —      

 —    

 (11,673)      (1,008)    

Divestiture of noncontrolling 

interest  . . . . . . . . . . . . . . . . . . .      
 —      
 —      
Other, net . . . . . . . . . . . . . . . . . . .      
Balance, December 31, 2018 . . . . .    $  6,276     630,282    $ 
Consolidated net income . . . . . . . .        1,671   
 —      
Other comprehensive income 

 (19) 
 (1) 

 —      
 —      
 6    $ 
 —      

 —      
 —      
 4,993    $ 
 —      

 —      
 —      
 9,797    $ 
 1,670      

 —      
 —      
 —    
 —    
 —      
 (7)    
 (87)   (206,299)  $  (8,434)  $ 
 —      
 —      
 —    

(loss), net of tax . . . . . . . . . . . . .      

 79   

 —      

 —      

 —      

 —      

 79    

 —      

 —      

Cash dividends declared of $2.05 

per common share . . . . . . . . . . .      

 (876) 

 —      

 —      

 —      

 (876)    

 —    

 —      

 —      

Equity-based compensation 

transactions, net . . . . . . . . . . . . .      

 164   

 —      

 —      

 56      

 1      

 —    

 2,585      

 107      

Common stock repurchase 

 —      
program . . . . . . . . . . . . . . . . . . .      
Other, net . . . . . . . . . . . . . . . . . . .      
 —      
Balance, December 31, 2019 . . . . .    $  7,070     630,282    $ 
Adoption of new accounting 

 (244) 
 —   

 —      
 —      
 6    $ 

 —      
 —      

 —      
 —      
 5,049    $   10,592    $ 

 (244)    
 (2,247)    
 —    
 —    
 —      
 5      
 (8)   (205,956)  $  (8,571)  $ 

standards . . . . . . . . . . . . . . . . . .     

 (2) 
Consolidated net income . . . . . . . .        1,496   
Other comprehensive income 

 —     
 —      

 —     
 —      

 —     
 —      

 (2)   
 1,496      

 —   
 —    

 —     
 —      

 —     
 —      

(loss), net of tax . . . . . . . . . . . . .      

 47   

 —      

 —      

 —      

 —      

 47    

 —      

 —      

Cash dividends declared of $2.18 

per common share . . . . . . . . . . .      

 (927) 

 —      

 —      

 —      

 (927)    

 —    

 —      

 —      

Equity-based compensation 

transactions, net . . . . . . . . . . . . .      

 172   

 —      

 —      

 80      

 1      

 —    

 2,158      

 91      

Common stock repurchase 

 —      
program . . . . . . . . . . . . . . . . . . .      
Other, net . . . . . . . . . . . . . . . . . . .      
 —      
Balance, December 31, 2020 . . . . .    $  7,454     630,282    $ 

 (402) 
 —   

 —      
 —      
 6    $ 

 —      
 —      

 —      
 (1)    
 5,129    $   11,159    $ 

 (402)    
 (3,687)    
 —    
 —    
 1      
 4      
 39     (207,481)  $  (8,881)  $ 

See Notes to Consolidated Financial Statements. 

 23 

 — 
 (2)

 — 

 — 

 — 

 — 

 (19)
 (1)
 1 
 1 

 — 

 — 

 — 

 — 
 — 
 2 

 — 
 — 

 — 

 — 

 — 

 — 
 — 
 2 

78 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
   
 
   
 
   
 
 
   
 
   
 
 
   
 
 
 
   
 
 
 
 
 
   
 
   
 
 
   
 
 
 
 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
Years Ended December 31, 2020, 2019 and 2018 

1.    Business 

The financial statements presented in this report represent the consolidation of Waste Management, Inc., a Delaware 
corporation;  its  wholly-owned  and  majority-owned  subsidiaries;  and  certain  variable  interest  entities  for  which  Waste 
Management, Inc. or its subsidiaries are the primary beneficiaries as described in Note 19. Waste Management, Inc. is a 
holding company and all operations are conducted by its subsidiaries. When the terms “the Company,” “we,” “us” or “our” 
are used in this document, those terms refer to Waste Management, Inc., its consolidated subsidiaries and consolidated 
variable  interest  entities.  When  we  use  the  term  “WM,”  we  are  referring  only  to  Waste  Management, Inc.,  the  parent 
holding company. 

We are North America’s leading provider of comprehensive waste management environmental services, providing 
services throughout the United States (“U.S.”) and Canada. We partner with our residential, commercial, industrial and 
municipal customers and the communities we serve to manage and reduce waste at each stage from collection to disposal, 
while recovering valuable resources and creating clean, renewable energy. Our “Solid Waste” business is operated and 
managed locally by our subsidiaries that focus on distinct geographic areas and provide collection, transfer, disposal, and 
recycling and resource recovery services. Through our subsidiaries, we are also a leading developer, operator and owner 
of landfill gas-to-energy facilities in the U.S. 

We evaluate, oversee and manage the financial performance of our Solid Waste business subsidiaries through our 
17 Areas. On October 30, 2020, we acquired Advanced Disposal Services, Inc. (“Advanced Disposal”), the operations of 
which are presented in this report within our existing Solid Waste tiers. We also provide additional services that are not 
managed through our Solid Waste business, which are presented in this report as “Other.” Additional information related 
to our acquisition of Advanced Disposal and segments is included in Notes 18 and 20, respectively. 

2.    New Accounting Standards and Reclassifications 

Adoption of New Accounting Standards 

Leases  —  In  February  2016,  the  Financial  Accounting  Standards  Board  (“FASB”)  issued  Accounting  Standards 
Update  (“ASU”)  2016-02  associated  with  lease  accounting.  There  were  further  amendments,  including  practical 
expedients,  with  the  issuance  of  ASU  2018-01  in  January  2018,  ASU  2018-11  in  July  2018  and  ASU  2018-20  in 
December 2018. On January 1, 2019, we adopted this ASU using the optional transition method which allows entities to 
continue to apply historical accounting guidance in the comparative periods presented in the year of adoption. Accordingly, 
our financial statements for the reported periods after January 1, 2019 are presented under this amended guidance, while 
prior period amounts are not adjusted and continue to be reported in accordance with historical accounting guidance.  

We  elected  to apply  the following  package of practical  expedients  on  a consistent  basis  permitting  entities  not  to 
reassess: (i) whether any expired or existing contracts are or contain a lease; (ii) lease classification for any expired or 
existing leases and (iii) whether initial direct costs for any expired or existing leases qualify for capitalization under the 
amended guidance. In addition, we applied (i) the practical expedient for land easements, which allows the Company to 
not apply the lease standard to certain existing land easements at transition and (ii) the practical expedient to include both 
the  lease  and  non-lease  components  as  a  single  component  and  account  for  it  as  a  lease.  See  Note  8  for  additional 
information. 

Financial  Instruments-Credit  Losses  —  In  June  2016,  the  FASB  issued  ASU  2016-13  associated  with  the 
measurement  of  credit  losses  on  financial  instruments.  On  January  1,  2020,  we  adopted  this  ASU  using  the  modified 
retrospective transition method. The amended guidance replaced the previous incurred loss impairment methodology of 
recognizing credit losses when a loss is probable, with a  methodology that reflects expected credit losses and requires 

79 

WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

consideration of a broader range of reasonable and supportable information to assess credit loss estimates. This expected 
loss model generally results in earlier recognition of an allowance for losses. We recognized a net $2 million after tax 
decrease to retained earnings as of January 1, 2020 for the cumulative impact of adopting the amended guidance. See 
Note 3 for additional information and disclosures related to this amended guidance. 

Implementation  Costs  Incurred  in  a  Cloud  Computing  Arrangement  —  In  August  2018,  the  FASB  issued 
ASU 2018-15  associated  with  a  customer’s  accounting  for  implementation  costs  incurred  in  a  cloud  computing 
arrangement  that  is  a  service  contract.  The  amendments  align  the  requirements  for  capitalizing  implementation  costs 
incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs 
incurred to develop or obtain internal-use software. Costs for implementation activities in the application development 
stage are capitalized as prepayments depending on the nature of the costs, while costs incurred during the preliminary 
project and post-implementation stages are expensed as the activities are performed. The Company adopted this amended 
guidance on January 1, 2020 prospectively, and it did not have a material impact on our consolidated financial statements. 

Guarantor Financial Information — In March 2020, the Securities and Exchange Commission (“SEC”) adopted final 
rules  that  simplify  the  disclosure  requirements  related  to  certain  registered  securities  under  SEC  Regulation  S-X, 
Rules 3-10  and  3-16,  permitting  registrants  to  provide  certain  alternative  financial  disclosures  and  non-financial 
disclosures in lieu of separate consolidating financial statements for subsidiary issuers and guarantors of registered debt 
securities (which we previously included within the notes to our financial statements included in our Annual Reports on 
Form 10-K and Quarterly Reports on Form 10-Q) if certain conditions are met. The disclosure requirements, as amended, 
are now located in newly-created Rules 13-01 and 13-02 of Regulation S-X and are generally effective for filings on or 
after January 4, 2021, with early adoption permitted. We early adopted the new disclosure requirements effective as of 
April 1, 2020 and are providing the summarized financial information and related disclosures in Item 7. Management’s 
Discussion and Analysis of Financial Condition and Results of Operations (“Item 7”) in this Form 10-K. 

Amendments  to  and  Modernization  of  Regulation  S-K  —  In  August  and  November  2020,  the  SEC  adopted  final 
amendments to Regulation S-K intended to (i) modernize the disclosure requirements related to the description of business, 
legal  proceedings  and  risk  factors  (Items  101,  103  and  105)  and  (ii) simplify  and  enhance  certain  financial  disclosure 
requirements  (Items  301,  302(a)  and  303).  Among  other  things,  the  amendments:  (i) require  registrants  to  include  a 
description  of  human  capital  resources  to  the  extent  such  disclosures  would  be  material  to  an  understanding  of  the 
registrant’s business (Item 101); (ii) increase the threshold for disclosure of governmental environmental proceedings from 
those reasonably likely to result in penalties in excess of $100,000 to $300,000 (Item 103); (iii) refine the risk factors 
disclosure  to  require  disclosure  of  material  risks  and  require  that  such  risk  factors  be  organized  using  sub-headings 
(Item 105); (iv) allow registrants to omit the table of selected quarterly financial data currently provided for each quarter 
of the two most recent fiscal years (Item 302(a)); (v) eliminates the table of selected financial data for each of its last five 
years required within annual reports (Item 301) and (vi) eliminate the requirement to present a contractual obligations table 
within Item 7 and instead describe known contractual and other obligations within liquidity and capital resources of Item 7 
(Item 303). 

We  adopted  the  amended  disclosure  requirements  for  Item  101,  Item  103  and  Item  105  effective  as  of 
December 31, 2020,  and  the  changes  are  reflected  within  Item  1,  Business  and  Item  1A.  Risk  Factors.  The  amended 
guidance for Item 301, Item 302(a) and Item 303 is required for all registrants beginning with their first fiscal year ending 
on or after August 9, 2021. Registrants who have not currently filed their annual reports may early adopt the entire amended 
rule  or  Item  301  and  Item  302(a)  effective  on  February  10,  2021.  We  have  elected  to  early  adopt  the  amendments  to 
Item 301 and Item 302(a). We are assessing the remaining provisions of this amended guidance and evaluating the impact 
on our consolidated financial statements. 

80 

 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Reclassifications 

When  necessary,  reclassifications  have  been  made  to  our  prior  period  financial  information  to  conform  to  the 

current year presentation and are not material to our consolidated financial statements. 

3.    Summary of Significant Accounting Policies 

Principles of Consolidation 

The  accompanying  Consolidated  Financial  Statements  include  the  accounts  of  WM,  its  wholly-owned  and 
majority-owned subsidiaries and certain variable interest entities for which we have determined that we are the primary 
beneficiary. All material intercompany balances and transactions have been eliminated. Investments in unconsolidated 
entities are accounted for under the appropriate method of accounting. 

Estimates and Assumptions 

In preparing our financial statements, we make numerous estimates and assumptions that affect the accounting for 
and recognition and disclosure of assets, liabilities, equity, revenues and expenses. We must make these estimates and 
assumptions because certain information that we use is dependent on future events, cannot be calculated with precision 
from available data or simply cannot be calculated. In some cases, these estimates are difficult to determine, and we must 
exercise significant judgment. In preparing our financial statements, the most difficult, subjective and complex estimates 
and the assumptions that present the greatest amount of uncertainty relate to our accounting for landfills, environmental 
remediation  liabilities,  long-lived  asset  impairments,  the  fair  value  of  assets  and  liabilities  acquired  in  business 
combinations or as asset acquisitions and reserves associated with our insured and self-insured claims. Each of these items 
is discussed in additional detail below. Actual results could differ materially from the estimates and assumptions that we 
use in the preparation of our financial statements. 

Cash and Cash Equivalents 

Cash in excess of current operating requirements is invested in short-term interest-bearing instruments with maturities 

of three months or less at the date of purchase and is stated at cost, which approximates market value. 

Concentrations of Credit Risk 

Financial instruments that potentially subject us to concentrations of credit risk consist primarily of cash and cash 
equivalents, investments held within our restricted trust and escrow accounts, and accounts receivable. We make efforts 
to control our exposure to credit risk associated with these instruments by (i) placing our assets and other financial interests 
with a diverse group of credit-worthy financial institutions; (ii) holding high-quality financial instruments while limiting 
investments in any one instrument and (iii) maintaining strict policies over credit extension that include credit evaluations, 
credit limits and monitoring procedures, although generally we do not have collateral requirements for credit extensions. 
We  also  control  our  exposure  associated  with  trade  receivables  by  discontinuing  service,  to  the  extent  allowable,  to 
non-paying customers. However, our overall credit risk associated with trade receivables is limited due to the large number 
and diversity of customers we serve. As of December 31, 2020 and 2019, no single customer represented greater than 
5% of total accounts receivable. 

Accounts and Other Receivables 

Our receivables, which are recorded when billed, when services are performed or when cash is advanced, are claims 
against third parties that will generally be settled in cash. The carrying value of our receivables, net of the allowance for 

81 

 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

doubtful accounts, represents the estimated net realizable value. We estimate our allowance for doubtful accounts based 
on historical collection trends; type of customer, such as municipal or commercial; the age of outstanding receivables and 
existing as well as expected economic conditions. If events or changes in circumstances indicate that specific receivable 
balances  may  be  impaired,  further  consideration  is  given  to  the  collectability  of  those  balances  and  the  allowance  is 
adjusted  accordingly.  Past-due  receivable  balances  are  written  off  when  our  internal  collection  efforts  have  been 
unsuccessful. Also, we recognize interest income on long-term interest-bearing notes receivable as the interest accrues 
under the terms of the notes. We no longer accrue interest once the notes are deemed uncollectible. 

The following table reflects the activity in our allowance for doubtful accounts of trade receivables for the year ended 

December 31 (in millions): 

Balance as of January 1, . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 

Adoption of new accounting standard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Additions charged to expense  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Accounts written-off, net of recoveries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Acquisitions, divestitures and other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

Balance as of December 31, . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 

2020 

2019 

 28   $ 
 (1) 
 51  
 (44) 
 (1) 
 33   $ 

 29 
 — 
 39 
 (43)
 3 
 28 

For trade receivables the Company relies  upon, among other factors, historical loss trends, the age of outstanding 
receivables, and existing as well as expected economic conditions. Due to the adoption of ASU 2016-13, we recognized a 
$1 million pre-tax decrease to our allowance for doubtful accounts on trade receivables. We determined that all of our 
trade receivables share similar risk characteristics. We monitor our credit exposure on an ongoing basis and assess whether 
assets in the pool continue to display similar risk characteristics. 

In  January  2020,  a  novel  strain  of  coronavirus  (“COVID-19”)  was  declared  a  Public  Health  Emergency  of 
International Concern and subsequently declared a global pandemic in March 2020. Throughout the COVID-19 pandemic, 
the Company has proactively taken steps to put our employees’ and customers’ needs first and we continue to work with 
the appropriate regulatory agencies to ensure we can provide our essential waste services safely and efficiently. With this 
in mind, during the first half of 2020 we extended payment terms and postponed collections and service discontinuation 
for customers who were negatively impacted by the COVID-19 pandemic. These actions contributed to an increase in the 
aging of outstanding balances. Improved economic conditions during the second half of 2020 have allowed us to return to 
more regular business practices, in accordance with our contractual terms. 

As of December  31,  2020,  we  had  $2,097 million  of  trade  receivables, net  of  allowance  for doubtful  accounts of 
$33 million. The allowance for doubtful accounts has increased by $5 million during 2020, largely due to the COVID-19 
pandemic. Based on aging analyses as of December 31, 2020 and 2019, approximately 90% of our trade receivables were 
outstanding less than 60 days.  

For  other  receivables,  as  well  as  loans  and  other  instruments,  the  Company  relies  primarily  on  credit  ratings  and 
associated default rates based on the maturity of the instrument. All receivables, as well as other instruments, are adjusted 
for  our  expectation  of  future  market  conditions  and  trends.  Due  to  the  adoption  of  ASU  2016-13,  we  recognized  a 
$4 million  pre-tax  increase  to  our  allowance  for  doubtful  accounts  on  notes  and  other  receivables.  As  of 
December 31, 2020,  we  had  $703  million  of  notes  and  other  receivables,  net  of  allowance  of  $8 million.  As  of 
December 31, 2019, we had $544 million of notes and other receivables, net of allowance of $1 million. Based on an aging 
analysis as of December 31, 2020 and 2019, approximately 75% and 70%, respectively, of our other receivables were due 
within 12 months or less. 

82 

 
 
 
 
 
 
 
 
 
     
     
  
  
  
  
  
  
  
  
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Other receivables, as of December 31, 2020 and 2019, include receivables related to income tax payments in excess 
of  our  current  income  tax  obligations  of  $414 million  and  $231 million,  respectively.  Other  receivables  as  of 
December 31, 2020 and 2019 also included a receivable of $20 million and $70 million, respectively, related to federal 
natural gas fuel credits. 

Parts and Supplies 

Parts and supplies consist primarily of spare parts, fuel, tires, lubricants and processed recycling materials. Our parts 

and supplies are stated at the lower of cost, using the average cost method, or market. 

Landfill Accounting 

Cost Basis of Landfill Assets — We capitalize various costs that we incur to make a landfill ready to accept waste. 
These costs generally include expenditures for land (including the landfill footprint and required landfill buffer property); 
permitting; excavation; liner material and installation; landfill leachate collection systems; landfill gas collection systems; 
environmental  monitoring  equipment  for  groundwater  and  landfill  gas;  and  directly  related  engineering,  capitalized 
interest, on-site road construction and other capital infrastructure costs. The cost basis of our landfill assets also includes 
asset retirement costs, which represent estimates of future costs associated with landfill final capping, closure and post-
closure activities. These costs are discussed below. 

Final Capping, Closure and Post-Closure Costs — Following is a description of our asset retirement activities and 

our related accounting: 

•  Final Capping — Involves the installation of flexible membrane liners and geosynthetic clay liners, drainage and 
compacted soil layers and topsoil over areas of a landfill where total airspace has been consumed. Final capping 
asset retirement obligations are recorded on a units-of-consumption basis as airspace is consumed related to the 
specific  final  capping  event  with  a  corresponding  increase  in  the  landfill  asset.  Each  final  capping  event  is 
accounted for as a discrete obligation and recorded as an asset and a liability based on estimates of the discounted 
cash flows and airspace associated with each final capping event. 

•  Closure —  Includes  the  construction  of  the  final  portion  of  methane  gas  collection  systems  (when  required), 
demobilization and routine maintenance costs. These are costs incurred after the site ceases to accept waste, but 
before the landfill is certified as closed by the applicable state regulatory agency. These costs are recorded as an 
asset retirement obligation as airspace is consumed over the life of the landfill with a corresponding increase in 
the landfill asset. Closure obligations are recorded over the life of the landfill based on estimates of the discounted 
cash flows associated with performing closure activities. 

•  Post-Closure — Involves the maintenance and monitoring of a landfill site that has been certified closed by the 
applicable  regulatory  agency.  Generally,  we  are  required  to  maintain  and  monitor  landfill  sites  for  a  30-year 
period.  These  maintenance  and  monitoring  costs  are  recorded  as  an  asset  retirement  obligation  as  airspace  is 
consumed over the life of the landfill with a corresponding increase in the landfill asset. Post-closure obligations 
are  recorded  over  the  life  of  the  landfill  based  on  estimates  of  the  discounted  cash  flows  associated  with 
performing post-closure activities. 

We develop our estimates of these obligations using input from our operations personnel, engineers and accountants. 
Our estimates are based on our interpretation of current requirements and proposed regulatory changes and are intended 
to approximate fair value. Absent quoted market prices, the estimate of fair value is based on the best available information, 
including the results of present value techniques. In many cases, we contract with third parties to fulfill our obligations for 
final capping, closure and post-closure. We use historical experience, professional engineering judgment and quoted or 
actual prices paid for similar work to determine the fair value of these obligations. We are required to recognize these 

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obligations at market prices whether we plan to contract with third parties or perform the work ourselves. In those instances 
where we perform the work with internal resources, the incremental profit margin realized is recognized as a component 
of operating income when the work is completed. 

Once we have determined final capping, closure and post-closure costs, we inflate those costs to the expected time of 
payment and discount those expected future costs back to present value. As of December 31, 2020, we inflated these costs 
in  current  dollars  to  the  expected  time  of  payment  using  an  inflation  rate  of  2.25%.  During  the  years  ended 
December 31, 2019 and 2018, we used an inflation rate of 2.5%. We discounted these costs to present value using the 
credit-adjusted,  risk-free  rate  effective  at  the  time  an  obligation  is  incurred,  consistent  with  the  expected  cash  flow 
approach. Any changes in expectations that result in an upward revision to the estimated cash flows are treated as a new 
liability and discounted at the current rate while downward revisions are discounted at the historical weighted average rate 
of the recorded obligation. As a result, the credit-adjusted, risk-free discount rate used to calculate the present value of an 
obligation is specific to each individual asset retirement obligation. The weighted average rate applicable to our long-term 
asset retirement obligations as of December 31, 2020 was approximately 5.0%. 

We record the estimated fair value of final capping, closure and post-closure liabilities for our landfills based on the 
airspace  consumed  through  the  current  period.  The  fair  value  of  final  capping  obligations  is  developed  based  on  our 
estimates of the airspace consumed to date for each final capping event and the expected timing of each final capping 
event. The fair value of closure and post-closure obligations is developed based on our estimates of the airspace consumed 
to date for the entire landfill and the expected timing of each closure and post-closure activity. Because these obligations 
are measured at estimated fair value using present value techniques, changes in the estimated cost or timing of future final 
capping, closure and post-closure activities could result in a material change in these liabilities, related assets and results 
of operations. We assess the appropriateness of the estimates used to develop our recorded balances annually, or more 
often if significant facts change. 

Changes in inflation rates or the estimated costs, timing or extent of future final capping, closure and post-closure 
activities typically result in both (i) a current adjustment to the recorded liability and landfill asset and (ii) a change in 
liability and asset amounts to be recorded prospectively over either the remaining permitted and expansion airspace (as 
defined below) of the related discrete final capping event or the remaining permitted and expansion airspace of the landfill, 
as appropriate. Any changes related to the capitalized and future cost of the landfill assets are then recognized in accordance 
with our amortization policy, which would generally result in amortization expense being recognized prospectively over 
the  remaining  permitted  and  expansion  airspace  of  the  final  capping  event  or  the  remaining  permitted  and  expansion 
airspace of the landfill, as appropriate. Changes in such estimates associated with airspace that has been fully utilized result 
in  an  adjustment  to  the  recorded  liability  and  landfill  assets  with  an  immediate  corresponding  adjustment  to  landfill 
airspace amortization expense. 

Interest accretion on final capping, closure and post-closure liabilities is recorded using the effective interest method 
and is recorded as final capping, closure and post-closure expense, which is included in operating expenses within our 
Consolidated Statements of Operations. 

Amortization of Landfill Assets — The amortizable basis of a landfill includes (i) amounts previously expended and 
capitalized; (ii) capitalized landfill final capping, closure and post-closure costs; (iii) projections of future purchase and 
development costs required to develop the landfill site to its remaining permitted and expansion airspace and (iv) projected 
asset retirement costs related to landfill final capping, closure and post-closure activities. 

Amortization  is  recorded  on a  units-of-consumption  basis,  applying  expense  as  a  rate per  ton.  The rate  per  ton  is 
calculated  by  dividing  each  component  of  the  amortizable  basis  of  a  landfill  by  the  number  of  tons  needed  to  fill  the 
corresponding asset’s airspace. For landfills that we do not own, but operate through lease or other contractual agreements, 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

the  rate  per  ton  is  calculated  based  on  expected  airspace  to  be  utilized  over  the  lesser  of  the  contractual  term  of  the 
underlying agreement or the life of the landfill. 

We apply the following guidelines in determining a landfill’s remaining permitted and expansion airspace: 

•  Remaining  Permitted  Airspace —  Our  engineers,  in  consultation  with  third-party  engineering  consultants  and 
surveyors, are responsible for determining remaining permitted airspace at our landfills. The remaining permitted 
airspace  is determined by  an  annual  survey,  which  is  used  to  compare  the  existing  landfill  topography  to  the 
expected final landfill topography. 

•  Expansion Airspace — We also include currently unpermitted expansion airspace in our estimate of remaining 
permitted and expansion airspace in certain circumstances. First, to include airspace associated with an expansion 
effort, we must generally expect the initial expansion permit application to be submitted within one year and the 
final expansion permit to be received within five years. Second, we must believe that obtaining the expansion 
permit is likely, considering the following criteria: 

•  Personnel are actively working on the expansion of an existing landfill, including efforts to obtain land use 

and local, state or provincial approvals; 

•  We have a legal right to use or obtain land to be included in the expansion plan; 

•  There  are  no  significant  known  technical,  legal,  community,  business,  or  political  restrictions  or  similar 

issues that could negatively affect the success of such expansion; and 

•  Financial  analysis  has  been  completed  based  on  conceptual  design,  and  the  results  demonstrate  that  the 

expansion meets Company criteria for investment. 

For unpermitted airspace to be initially included in our estimate of remaining permitted and expansion airspace, the 
expansion  effort  must  meet  all  the  criteria  listed  above.  These  criteria  are  evaluated  by  our  field-based  engineers, 
accountants, managers and others to identify potential obstacles to obtaining the permits. Once the unpermitted airspace 
is included, our policy provides that airspace may continue to be included in remaining permitted and expansion airspace 
even if certain of these criteria are no longer met as long as we continue to believe we will ultimately obtain the permit, 
based on the facts and circumstances of a specific landfill. In these circumstances, continued inclusion must be approved 
through a landfill-specific review process that includes approval by our Chief Financial Officer on a quarterly basis. Of 
the 15 landfill sites with expansions included as of December 31, 2020, two landfills required the Chief Financial Officer 
to  approve  the  inclusion  of  the  unpermitted  airspace  because  the  permit  application  process  did  not  meet  the  one-  or 
five-year requirements. 

When we include the expansion airspace in our calculations of remaining permitted and expansion airspace, we also 
include the projected costs for development, as well as the projected asset retirement costs related to final capping, closure 
and post-closure of the expansion in the amortization basis of the landfill. 

Once  the  remaining  permitted  and  expansion  airspace  is  determined  in  cubic  yards,  an  airspace  utilization  factor 
(“AUF”) is established to calculate the remaining permitted and expansion capacity in tons. The AUF is established using 
the measured density obtained from previous annual surveys and is then adjusted to account for future settlement. The 
amount of settlement that is forecasted will take into account several site-specific factors including current and projected 
mix of waste type, initial and projected waste density, estimated number of years of life remaining, depth of underlying 
waste, anticipated access to moisture through precipitation or recirculation of landfill leachate and operating practices. In 
addition, the initial selection of the AUF is subject to a subsequent multi-level review by our engineering group and the 
AUF used is reviewed on a periodic basis and revised as necessary. Our historical experience generally indicates that the 
impact of settlement at a landfill is greater later in the life of the landfill when the waste placed at the landfill approaches 
its highest point under the permit requirements. 

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After determining the costs and remaining permitted and expansion capacity at each of our landfills, we determine the 
per  ton  rates  that  will  be  expensed  as  waste  is  received  and  deposited  at  the  landfill  by  dividing  the  costs  by  the 
corresponding number of tons. We calculate per ton amortization rates for each landfill for assets associated with each 
final  capping event, for  assets  related  to  closure  and post-closure  activities  and  for  all  other  costs  capitalized  or  to be 
capitalized in the future. These rates per ton are updated annually, or more often, as significant facts change. 

It  is  possible  that  actual  results,  including  the  amount  of  costs  incurred,  the  timing  of  final  capping,  closure  and 
post-closure  activities,  our  airspace  utilization  or  the  success  of  our  expansion  efforts  could  ultimately  turn  out  to  be 
significantly different from our estimates and assumptions. To the extent that such estimates, or related assumptions, prove 
to be significantly different than actual results, lower profitability may be experienced due to higher amortization rates or 
higher  expenses;  or  higher  profitability  may  result  if  the  opposite  occurs.  Most  significantly,  if  it  is  determined  that 
expansion capacity should no longer be considered in calculating the recoverability of a landfill asset, we may be required 
to recognize an asset impairment or incur significantly higher amortization expense. If at any time management makes the 
decision to abandon the expansion effort, the capitalized costs related to the expansion effort are expensed immediately. 

Environmental Remediation Liabilities 

A significant portion of our operating costs and capital expenditures could be characterized as costs of environmental 
protection. The nature of our operations, particularly with respect to the construction, operation and maintenance of our 
landfills, subjects us to an array of laws and regulations relating to the protection of the environment. Under current laws 
and regulations, we may have liabilities for environmental damage caused by our operations, or for damage caused by 
conditions that existed before we acquired a site. In addition to remediation activity required by state or local authorities, 
such liabilities include potentially responsible party (“PRP”) investigations. The costs associated with these liabilities can 
include settlements, certain legal and consultant fees, as well as incremental internal and external costs directly associated 
with site investigation and clean up. 

Where  it  is  probable  that  a  liability  has  been  incurred,  we  estimate  costs  required  to  remediate  sites  based  on 
site-specific facts and circumstances. We routinely review and evaluate sites that require remediation, considering whether 
we were an owner, operator, transporter, or generator at the site, the amount and type of waste hauled to the site and the 
number of years we were associated with the site. Next, we review the same type of information with respect to other 
named  and  unnamed  PRPs.  Estimates  of  the  costs  for  the  likely  remedy  are  then  either  developed  using  our  internal 
resources or by third-party environmental engineers or other service providers. Internally developed estimates are based 
on: 

•  Management’s judgment and experience in remediating our own and unrelated parties’ sites; 

• 

Information available from regulatory agencies as to costs of remediation; 

•  The  number,  financial  resources  and  relative  degree  of  responsibility  of  other  PRPs  who  may  be  liable  for 

remediation of a specific site; and 

•  The typical allocation of costs among PRPs, unless the actual allocation has been determined. 

Estimating  our  degree  of  responsibility  for  remediation  is  inherently  difficult.  We  recognize  and  accrue  for  an 
estimated  remediation  liability  when  we  determine  that  such  liability  is  both  probable  and  reasonably  estimable. 
Determining  the  method  and  ultimate  cost  of  remediation  requires  that  a  number  of  assumptions  be  made.  There  can 
sometimes be a range of reasonable estimates of the costs associated with the likely site remediation alternatives identified 
in the environmental impact investigation. In these cases, we use the amount within the range that is our best estimate. If 
no amount within a range appears to be a better estimate than any other, we use the amount that is the low end of such 
range. If we used the high ends of such ranges, our aggregate potential liability would be approximately $140 million 
higher  than  the  $230 million  recorded  in  the  Consolidated  Balance  Sheet  as  of  December 31,  2020.  Our  ultimate 

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responsibility may differ materially from current estimates. It is possible that technological, regulatory or enforcement 
developments,  the  results of environmental studies,  the  inability  to  identify  other  PRPs,  the  inability of  other  PRPs to 
contribute to the settlements of such liabilities, or other factors could require us to record additional liabilities. Our ongoing 
review  of  our  remediation  liabilities,  in  light  of  relevant  internal  and  external  facts  and  circumstances,  could  result  in 
revisions  to  our  accruals  that  could  cause  upward  or  downward  adjustments  to  our  balance  sheet  and  income  from 
operations. These adjustments could be material in any given period. 

Where  we  believe  that  both  the  amount  of  a  particular  environmental  remediation  liability  and  the  timing  of  the 
payments  are  fixed  or  reliably  determinable,  we  inflated  the  cost  in  current  dollars  by  2.25%  and  2.50%  as  of 
December 31, 2020 and 2019, respectively, until the expected time of payment and discount the cost to present value using 
a  risk-free  discount  rate,  which  is  based  on  the  rate  for  U.S.  Treasury  bonds  with  a  term  approximating  the  weighted 
average period until settlement of the underlying obligation. We determine the risk-free discount rate and the inflation rate 
on an annual basis unless interim changes would materially impact our results of operations. For remedial liabilities that 
have been discounted, we include interest accretion, based on the effective interest method, in operating expenses in our 
Consolidated Statements of Operations. The following table summarizes the impacts of revisions in the risk-free discount 
rate applied to our environmental remediation liabilities and recovery assets for the year ended December 31 (in millions) 
and the risk-free discount rate applied as of December 31: 

Increase (decrease) in operating expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $
Risk-free discount rate applied to environmental remediation liabilities and 

2020 

2019 

2018 

 8  

$ 

 9  

$ 

 (2) 

recovery assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

1.00 %    

 1.75 %     

 2.75 %  

The portion of our recorded environmental remediation liabilities that were not subject to inflation or discounting, as 
the  amounts  and  timing  of  payments  are  not  fixed  or  reliably  determinable,  was  $34  million  and  $36  million  as  of 
December 31,  2020  and  2019,  respectively.  Had  we  not  inflated  and  discounted  any  portion  of  our  environmental 
remediation liability, the amount recorded would have decreased by $12 million and $8 million as of December 31, 2020 
and 2019, respectively.  

Property and Equipment (exclusive of landfills, discussed above) 

We record property and equipment at cost. Expenditures for major additions and improvements are capitalized and 
maintenance activities are expensed as incurred. We depreciate property and equipment over the estimated useful life of 
the asset using the straight-line method. We assume no salvage value for our depreciable property and equipment. When 
property and equipment are retired, sold or otherwise disposed of, the cost and accumulated depreciation are removed from 
our accounts and any resulting gain or loss is included in results of operations as an offset or increase to operating expense 
for the period. 

The estimated useful lives for significant property and equipment categories are as follows (in years): 

Vehicles — excluding rail haul cars  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Vehicles — rail haul cars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Machinery and equipment — including containers  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Buildings and improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Furniture, fixtures and office equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

      Useful Lives 
3 to 10 
10 to 30 
3 to 30 
5 to 40 
3 to 10 

We include capitalized costs associated with developing or obtaining internal-use software within long-term other 
assets and these costs are amortized over a useful life of the relevant subscription period including any renewal options 
that are reasonably certain of being exercised. These costs include direct external costs of materials and services used in 

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developing or obtaining the software and internal costs for employees directly associated with the software development 
project. As of December 31, 2020, significantly all of the costs incurred to date are related to internal-use software that is 
currently under development. 

Leases  

We  lease  property  and  equipment  in  the  ordinary  course  of  our  business.  Our  operating  lease  activities  primarily 
consist of leases for real estate, landfills and operating equipment. Our financing lease activities primarily consist of leases 
for operating equipment, railcars and landfill assets. Our leases have varying terms. Some may include renewal or purchase 
options,  escalation  clauses,  restrictions,  penalties  or  other  obligations  that  we  consider  in  determining  minimum  lease 
payments. The leases are classified as either operating leases or financing leases, as appropriate. See Note 8 for additional 
information. 

Operating Leases (excluding landfill leases discussed below) — The majority of our leases are operating leases. This 
classification  generally  can  be  attributed  to  either  (i) relatively  low  fixed  minimum  lease  payments  as  a  result  of  real 
property lease obligations that vary based on the volume of waste we receive or process or (ii) minimum lease terms that 
are much shorter than the assets’ economic useful lives. Management expects that in the normal course of business our 
operating leases will be renewed, replaced by other leases or replaced with fixed asset expenditures. Our rent expense 
during each of the last three years and our future minimum operating lease payments for each of the next five years for 
which we are contractually obligated as of December 31, 2020 are disclosed in Note 8. 

Financing Leases (excluding landfill leases discussed below) — Assets under financing leases are capitalized using 
interest rates determined at the commencement of each lease and are amortized over either the useful life of the asset or 
the lease term, as appropriate, on a straight-line basis. The present value of the related lease payments is recorded as a debt 
obligation. Our future minimum annual financing lease payments are disclosed in Note 8. 

Landfill  Leases —  From  an  operating  perspective,  landfills  that  we  lease  are  similar  to  landfills  we  own  because 
generally  we  will  operate  the  landfill  for  the  life  of  the  operating  permit.  The  most  significant  portion  of  our  rental 
obligations  for  landfill  leases  is  contingent  upon  operating  factors  such  as  disposal  volume  and  often  there  are  no 
contractual  minimum  rental  obligations.  Contingent  rental  obligations  are  expensed  as  incurred.  For  landfill  financing 
leases that provide for minimum contractual rental obligations, we record the present value of the minimum obligation as 
part of the landfill asset, which is amortized on a units-of-consumption basis over the shorter of the lease term or the life 
of the landfill. Our future minimum annual lease payments for our landfill leases are disclosed in Note 8. 

Acquisitions 

We generally recognize assets acquired and liabilities assumed in business combinations, including contingent assets 

and liabilities, based on fair value estimates as of the date of acquisition. 

Contingent Consideration — In certain acquisitions, we agree to pay additional amounts to sellers contingent upon 
achievement  by  the  acquired  businesses  of  certain  negotiated  goals,  such  as  targeted  revenue  levels,  targeted  disposal 
volumes  or  the  issuance of permits  for expanded  landfill  airspace. We have  recognized  liabilities  for  these  contingent 
obligations based on their estimated fair value as of the date of acquisition with any differences between the acquisition-
date fair value and the ultimate settlement of the obligations being recognized as an adjustment to income from operations. 

Acquired Assets and Assumed Liabilities — Assets and liabilities arising from contingencies such as pre-acquisition 
environmental matters and litigation are recognized at their acquisition-date fair value when their respective fair values 
can be determined. If the fair values of such contingencies cannot be determined, they are recognized as of the acquisition 
date if the contingencies are probable and an amount can be reasonably estimated. 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Acquisition-date fair value estimates are revised as necessary if, and when, additional information regarding these 
contingencies  becomes  available  to  further  define  and  quantify  assets  acquired  and  liabilities  assumed.  Subsequent  to 
finalization  of  purchase  accounting,  these  revisions  are  accounted  for  as  adjustments  to  income  from  operations.  All 
acquisition-related transaction costs are expensed as incurred. During the year ended December 31, 2020, we acquired 
four  businesses  related  to our  Solid Waste business,  including  the  acquisition of Advanced  Disposal.  See Note 18 for 
additional information related to the acquisitions. 

Goodwill and Other Intangible Assets 

Goodwill is the excess of our purchase cost over the fair value of the net assets of acquired businesses. We do not 
amortize  goodwill,  but  as  discussed  in  the  Long-Lived  Asset  Impairments  section  below,  we  assess  our  goodwill  for 
impairment at least annually. 

Other intangible assets consist primarily of customer and supplier relationships, covenants not-to-compete, licenses, 
permits (other than landfill permits, as all landfill-related intangible assets are combined with landfill tangible assets and 
amortized using our landfill amortization policy), and other contracts. Other intangible assets are recorded at fair value on 
the acquisition date and are generally amortized using either a 150% declining balance approach or a straight-line basis as 
we  determine  appropriate.  Customer  and  supplier  relationships  are  typically  amortized  over  terms  of  10  to  15 years. 
Covenants  not-to-compete  are  amortized  over  the  term  of  the  non-compete  covenant,  which  is  generally  five years. 
Licenses, permits and other contracts are amortized over the definitive terms of the related agreements. If the underlying 
agreement does not contain definitive terms and the useful life is determined to be indefinite, the asset is not amortized. 

Long-Lived Asset Impairments 

We assess our long-lived assets for impairment as required under the applicable accounting standards. If necessary, 
impairments are recorded in (gain) loss from divestitures, asset impairments and unusual items, net in our Consolidated 
Statement of Operations. 

Property and Equipment, Including Landfills and Definite-Lived Intangible Assets — We monitor the carrying value 
of our long-lived assets for potential impairment on an ongoing basis and test the recoverability of such assets generally 
using significant unobservable (“Level 3”) inputs whenever events or changes in circumstances indicate that their carrying 
amounts may not be recoverable. These events or changes in circumstances, including management decisions pertaining 
to  such  assets,  are  referred  to  as  impairment  indicators.  If  an  impairment  indicator  occurs,  we  perform  a  test  of 
recoverability by comparing the carrying value of the asset or asset group to its undiscounted expected future cash flows. 
If cash flows cannot be separately and independently identified for a single asset, we will determine whether an impairment 
has occurred for the group of assets for which we can identify the projected cash flows. If the carrying values are in excess 
of undiscounted expected future cash flows, we measure any impairment by comparing the fair value of the asset or asset 
group to its carrying value and the difference is recorded in the period that the impairment indicator occurs. Fair value is 
generally determined by considering (i) internally developed discounted projected cash flow analysis of the asset or asset 
group; (ii) actual third-party valuations and/or (iii) information available regarding the current market for similar assets. 
Estimating  future  cash  flows  requires  significant  judgment  and  projections  may  vary  from  the  cash  flows  eventually 
realized, which could impact our ability to accurately assess whether an asset has been impaired. 

The assessment of impairment indicators and the recoverability of our capitalized costs associated with landfills and 
related expansion projects require significant judgment due to the unique nature of the waste industry, the highly regulated 
permitting process and the sensitive estimates involved. During the review of a landfill expansion application, a regulator 
may initially deny the expansion application although the expansion permit is ultimately granted. In addition, management 
may periodically divert waste from one landfill to another to conserve remaining permitted landfill airspace, or a landfill 
may be required to cease accepting waste, prior to receipt of the expansion permit. However, such events occur in the 

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ordinary course of business in the waste industry and do not necessarily result in impairment of our landfill assets because, 
after consideration of all facts, such events may not affect our belief that we will ultimately obtain the expansion permit. 
As a result, our tests of recoverability, which generally make use of a probability-weighted cash flow estimation approach, 
may indicate that no impairment loss should be recorded. 

Indefinite-Lived Intangible Assets, Including Goodwill — At least annually using a measurement date of October 1, 
and more frequently if warranted, we assess the indefinite-lived intangible assets including the goodwill of our reporting 
units for impairment. 

We first performed a qualitative assessment to determine if it was more likely than not that the fair value of a reporting 
unit was less than its carrying value. If the assessment indicated a possible impairment, we completed a quantitative review, 
comparing the estimated fair value of a reporting unit to its carrying amount, including goodwill. An impairment charge 
was recognized if the asset’s estimated fair value was less than its carrying amount. Fair value is typically estimated using 
an income approach using Level 3 inputs. However, when appropriate, we may also use a market approach. The income 
approach is based on the long-term projected future cash flows of the reporting units. We discount the estimated cash flows 
to present value using a weighted average cost of capital that considers factors such as market assumptions, the timing of 
the cash flows and the risks inherent in those cash flows. We believe that this approach is appropriate because it provides 
a fair value estimate based upon the reporting units’ expected long-term performance considering the economic and market 
conditions that generally affect our business. The market approach estimates fair value by measuring the aggregate market 
value of publicly-traded companies with similar characteristics to our business as a multiple of their reported earnings. We 
then apply that multiple to the reporting units’ earnings to estimate their fair values. We believe that this approach may 
also be appropriate in certain circumstances because it provides a fair value estimate using valuation inputs from entities 
with operations and economic characteristics comparable to our reporting units. 

Fair  value  is  computed  using  several  factors,  including  projected  future  operating  results,  economic  projections, 
anticipated future cash flows, comparable marketplace data and the cost of capital. There are inherent uncertainties related 
to these factors and to our judgment in applying them in our analysis. However, we believe our methodology for estimating 
the fair value of our reporting units is reasonable. 

Refer to Note 12 for information related to impairments recognized during the reported periods. 

Insured and Self-Insured Claims 

We have retained  a significant portion of  the risks  related  to our health  and welfare, general  liability, automobile 
liability and workers’ compensation claims programs. The exposure for unpaid claims and associated expenses, including 
incurred but not reported losses, generally is estimated with the assistance of external actuaries and by factoring in pending 
claims and historical trends and data. The gross estimated liability associated with settling unpaid claims is included in 
accrued liabilities in our Consolidated Balance Sheets if expected to be settled within one year; otherwise, it is included in 
other  long-term  liabilities.  Estimated  insurance  recoveries  related  to  recorded  liabilities  are  reflected  as  other  current 
receivables or other long-term assets in our Consolidated Balance Sheets when we believe that the receipt of such amounts 
is probable. 

We use a wholly-owned insurance captive to insure the deductibles for our general liability, automobile liability and 
workers’  compensation  claims  programs.  We  continue  to  maintain  conventional  insurance  policies  with  third-party 
insurers. In addition to certain business and operating benefits of having a wholly-owned insurance captive, we expect to 
receive  certain  cash  flow benefits  related  to  the  timing  of tax  deductions  related  to  these claims.  WM  pays  an  annual 
premium  to  the  insurance  captive,  typically  in  the  first  quarter  of  the  year,  for  estimated  losses  based  on  an  external 
actuarial analysis. These premiums are held in a restricted escrow account to be used solely for paying insurance claims, 

90 

 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

resulting in a transfer of risk from WM to the insurance captive, and are allocated between current and long-term assets 
depending on timing on the use of funds. 

Restricted Trust and Escrow Accounts 

Our  restricted  trust  and  escrow  accounts  consist  principally  of  funds  deposited  for  purposes  of  funding  insurance 
claims and settling landfill final capping, closure, post-closure and environmental remediation obligations. These funds 
are generally allocated between cash, money market funds and available-for-sale securities depending on the estimated 
timing and purpose of the use of funds. We use a wholly-owned insurance captive to insure the deductibles for certain 
claims programs, as discussed above in Insured and Self-Insured Claims, and the premiums paid were directly deposited 
into a restricted escrow account to be used solely for paying insurance claims. At several of our landfills, we provide 
financial  assurance  by  depositing  cash  into  restricted  trust  or  escrow  accounts  for  purposes  of  settling  final  capping, 
closure, post-closure and environmental remediation obligations. Balances maintained in these restricted trust and escrow 
accounts will fluctuate based on (i) changes in statutory requirements; (ii) future deposits made to comply with contractual 
arrangements;  (iii) the  ongoing  use  of  funds;  (iv) acquisitions  or  divestitures  and  (v) changes  in  the  fair  value  of  the 
financial instruments held in the restricted trust or escrow accounts. The current portion of restricted trust and escrow 
accounts  as  of  December 31, 2020  and  2019  of  $75 million  and  $70 million,  respectively, is  included  in  other  current 
assets in our Consolidated Balance Sheets. 

See  Note 19  for  additional  discussion  related  to  restricted  trust  and  escrow  accounts  for  final  capping,  closure, 

post-closure or environmental remediation obligations. 

Investments in Unconsolidated Entities  

Investments in unconsolidated entities over which the Company has significant influence are accounted for under the 
equity method  of  accounting.  Equity  investments  in which  the  Company  does not  have  the  ability  to  exert  significant 
influence  over  the  investees’  operating  and  financing  activities  are  measured  using  a  quantitative  approach  as  these 
investments do not have readily determinable fair values. The quantitative approach, or measurement alternative, is equal 
to its cost minus impairment, if any, plus or minus changes resulting from observable price changes in orderly transactions 
for the identical or a similar investment of the same issuer. The fair value of our redeemable preferred stock has been 
measured based on third-party investors’ recent or pending transactions in these securities, which are considered the best 
evidence of fair value. The following table summarizes our investments in unconsolidated entities as of December 31 (in 
millions): 

Equity method investments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Investments without readily determinable fair values  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Redeemable preferred stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

 314   $ 

 63  
 49  

Investments in unconsolidated entities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

 426   $ 

 377 
 57 
 49 
 483 

2020 

2019 

We monitor and assess the carrying value of our investments throughout the year for potential impairment and write 
them  down  to  their  fair  value  when  other-than-temporary  declines  exist.  Fair  value  is  generally  based  on  (i) other 
third-party investors’ recent transactions in the securities; (ii) other information available regarding the current market for 
similar  assets;  (iii) a  market  or  income  approach,  as  deemed  appropriate  and/or  (iv)  a  quantitative  approach,  or 
measurement  alternative,  as  noted  above.  Impairments  of  our  investments  are  recorded  in  equity  in  net  losses  of 
unconsolidated  entities  or  other,  net  in  the  Consolidated  Statements  of  Operations  in  accordance  with  appropriate 
accounting guidance. 

Refer to Note 12 for information related to impairments and other adjustments recognized during the reported periods.  

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Foreign Currency 

We have operations in Canada, as well as certain support functions in India. Local currencies generally are considered 
the  functional  currencies  of  our  operations  and  investments  outside  the  U.S.  The  assets  and  liabilities  of  our  foreign 
operations are translated to U.S. dollars using the exchange rate as of the balance sheet date. Revenues and expenses are 
translated to U.S. dollars using the average exchange rate during the period. The resulting translation difference is reflected 
as  a  component  of  other  comprehensive  income  (loss).  Foreign  currency  translation  adjustments  were  impacted  by 
decreases  in  the  U.S.  dollar/Canadian  dollar  exchange  rate  from  1.3639  at  December  31,  2018,  to  1.2990  at 
December 31, 2019 and to 1.2734 at December 31, 2020. Refer to Note 13 for information regarding the impacts of foreign 
currency on our comprehensive income and results of operations. 

Revenue Recognition 

Our Solid Waste operating revenues are primarily generated from fees charged for our collection, transfer, disposal, 
and recycling and resource recovery services, and from sales of commodities by our recycling and landfill gas-to-energy 
operations.  Revenues  from  our  collection  operations  are  influenced  by  factors  such  as  collection  frequency,  type  of 
collection  equipment  furnished,  type  and  volume  or  weight  of  the  waste  collected,  distance  to  the  disposal  facility  or 
material recovery facility and our disposal costs. Revenues from our landfill operations consist of tipping fees, which are 
generally based on the type and weight or volume of waste being disposed of at our disposal facilities. Fees charged at 
transfer stations are generally based on the weight or volume of waste deposited, taking into account our cost of loading, 
transporting and disposing of the solid waste at a disposal site. Recycling revenues generally consist of tipping fees and 
the sale of recycling commodities to third parties. The fees we charge for our services generally include our environmental, 
fuel surcharge and regulatory recovery fees, which are intended to pass through to customers direct and indirect costs 
incurred. We also provide additional services that are not managed through our Solid Waste business, including operations 
managed  by  both  our  Strategic  Business  Solutions  (“WMSBS”)  and  Energy  and  Environmental  Services  (“EES”) 
businesses, recycling brokerage services, landfill gas-to-energy services and certain other expanded service offerings and 
solutions. 

Our revenue from sources other than customer contracts primarily relates to lease revenue associated with compactors 
and balers. Revenue from our leasing arrangements was not material and represented approximately 1% of total revenue 
for each of the reported periods. 

We generally recognize revenue as services are performed or products are delivered. For example, revenue typically 
is recognized as waste is collected, tons are received at our landfills or transfer stations, or recycling commodities are 
collected or delivered as product. We bill for certain services prior to performance. Such services include, among others, 
certain  commercial  and  residential  contracts  and  equipment  rentals.  These  advance  billings  are  included  in  deferred 
revenues and recognized as revenue in the period service is provided.  

See Note 20 for additional information related to revenue by reportable segment and major lines of business.  

Deferred Revenues 

We record deferred revenues when cash payments are received or due in advance of our performance and classify 
them as current since they are earned within a year and there are no significant financing components. Substantially all 
our deferred revenues during the reported periods are realized as revenues within one to three months, when the related 
services are performed. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Contract Acquisition Costs 

Our incremental direct costs of obtaining a contract, which consist primarily of sales incentives, are generally deferred 
and amortized to selling, general and administrative expense over the estimated life of the relevant customer relationship, 
ranging  from  5  to  13  years.  Contract  acquisition  costs  that  are  paid  to  the  customer  are  deferred  and  amortized  as  a 
reduction in revenue over the contract life. Our contract acquisition costs are classified as current or noncurrent based on 
the timing of when we expect to recognize amortization and are included in other assets in our Consolidated Balance Sheet. 

As of December 31, 2020 and 2019, we had $159 million and $153 million of deferred contract costs, respectively, 
of  which $118 million  and $117 million was  related  to  deferred  sales  incentives, respectively. During  the years  ended 
December 31, 2020, 2019 and 2018, we amortized $23 million, $23 million and $22 million of sales incentives to selling, 
general and administrative expense, respectively. 

Long-Term Contracts 

Approximately 25% of our total revenue is derived from contracts with a remaining term greater than one year. The 
consideration for these contracts is primarily variable in nature. The variable elements of these contracts primarily include 
the number of homes and businesses served and annual rate changes based on consumer price index, fuel prices or other 
operating  costs.  Such  contracts  are  generally  within  our  collection,  recycling  and  other  lines  of  business  and  have  a 
weighted  average  remaining  contract  life  of  approximately  four  years.  We  do  not  disclose  the  value  of  unsatisfied 
performance obligations for these contracts as our right to consideration corresponds directly to the value provided to the 
customer for services completed to date and all future variable consideration is allocated to wholly unsatisfied performance 
obligations. 

Capitalized Interest 

We  capitalize  interest  on  certain  projects  under  development,  including  landfill  expansion  projects,  certain  assets 
under  construction,  including  operating  landfills  and  landfill  gas-to-energy  projects  and  internal-use  software.  During 
2020,  2019  and  2018,  total  interest  costs  were  $473  million,  $485  million  and  $400  million,  respectively,  of  which 
$16 million, $21 million and $16 million was capitalized in 2020, 2019 and 2018, respectively. 

Income Taxes 

The Company is primarily subject to income tax in the U.S. and Canada. Current tax obligations associated with our 
income tax expense are reflected in the accompanying Consolidated Balance Sheets as a component of accrued liabilities 
and our deferred tax obligations are reflected in deferred income taxes. 

Deferred income taxes are based on the difference between the financial reporting and tax basis of assets and liabilities. 
Deferred income tax expense represents the change during the reporting period in the deferred tax assets and liabilities, 
net of the effect of acquisitions and dispositions. Deferred tax assets include tax loss and credit carry-forwards and are 
reduced by a valuation allowance if, based on available evidence, it is more likely than not that some portion or all of the 
deferred tax assets will not be realized. We establish reserves for uncertain tax positions when, despite our belief that our 
tax return positions are supportable, we believe that certain positions may be challenged and potentially disallowed. When 
facts and circumstances change, we adjust these reserves through our income tax expense. 

Should interest and penalties be assessed by taxing authorities on any underpayment of income tax, such amounts 
would be accrued and classified as a component of our income tax expense in our Consolidated Statements of Operations. 

See Note 9 for discussion of our income taxes. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Contingent Liabilities 

We  estimate  the  amount  of  potential  exposure  we  may  have  with  respect  to  claims,  assessments  and  litigation  in 
accordance  with  authoritative  guidance  on  accounting  for  contingencies.  We  are  party  to  pending  or  threatened  legal 
proceedings covering a wide range of matters in various jurisdictions. It is difficult to predict the outcome of litigation, as 
it is subject to many uncertainties. Additionally, it is not always possible for management to make a meaningful estimate 
of the potential loss or range of loss associated with such contingencies. See Note 11 for discussion of our commitments 
and contingencies. 

Supplemental Cash Flow Information  

The following table shows supplemental cash flow information for the year ended December 31 (in millions): 

Interest, net of capitalized interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
Income taxes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

 461   $ 
 422  

 397   $ 
 292  

 339 
 349 

2020 

2019 

2018 

During 2020, we had $50 million of non-cash financing activities primarily related to new financing leases, a portion 
of  which  are  attributed  to  our  acquisition  of  Advanced  Disposal.  During  2019  and  2018,  we  had  $299 million  and 
$250 million,  respectively,  of  non-cash  financing  activities  from  federal  low-income  housing  investments  and  new 
financing leases. Non-cash investing and financing activities are generally excluded from the Consolidated Statements of 
Cash Flows. 

4.    Landfill and Environmental Remediation Liabilities 

Liabilities for landfill and environmental remediation costs as of December 31 are presented in the table below (in 

millions): 

     Landfill 

2020 
Environmental 
Remediation 

Total 

     Landfill 

2019 
Environmental 
Remediation 

Total 

Current (in accrued liabilities) . .    $ 
Long-term  . . . . . . . . . . . . . . . . . .   

  $ 

 138   $ 

 2,018  
 2,156   $ 

 26   $ 

 164   $ 

 138   $ 

 204  
 230   $   2,386   $ 

 2,222  

 1,717  
 1,855   $ 

 27   $ 

 213  
 240   $ 

 165 
 1,930 
 2,095 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

The changes to landfill and environmental remediation liabilities for the year ended December 31, 2020 are reflected 

in the table below (in millions): 

      Landfill 

Environmental 
      Remediation 

December 31, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Obligations incurred and capitalized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Obligations settled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Interest accretion  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Revisions in estimates and interest rate assumptions (a) (b) . . . . . . . . . . . . . . . . . . . . . . .   
Acquisitions, divestitures and other adjustments (c) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
December 31, 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

 1,855   $ 
 83       
 (103)      
 103       
 (27)      
 245       
 2,156   $ 

 240 
 —
 (23)
 2 
 11 
 —
 230 

(a)  The amount reported for our landfill liabilities includes a reduction of $104 million related to the change in inflation 
rate from 2.5% to 2.25% as of December 31, 2020, of which $26 million was an immediate reduction to amortization 
expense.  This  reduction  to  landfill  liabilities  was  partially  offset  by  (i) an  increase  of  $69 million  primarily  from 
changes in the timing and amount of costs as well as changes in estimates of remaining airspace and (ii) an increase 
of $8 million due to a business decision to close one of our landfills, which resulted in the acceleration of the expected 
timing of capping, closure and post-closure activities. This business decision also resulted in an impairment that is 
discussed in Note 12. 

(b)  The amount reported for our environmental remediation liabilities includes an increase of $9 million due to a decrease 
in  the  risk-free  discount  rate  used  to  measure  our  liabilities  from  1.75%  at  December 31, 2019  to  1.00%  at 
December 31, 2020. 

(c)  The  amount  reported  for  our  landfill  liabilities  includes  (i) $261 million  related  to  our  acquisition  of  Advanced 
Disposal  offset  by  (ii) a  reduction  of  $17  million  for  the  sale  of  certain  landfills  to  GFL  Environmental  Inc. 
(“GFL Environmental”) in connection with the Advanced Disposal acquisition. These items are discussed further in 
Note 18. 

Our recorded liabilities as of December 31, 2020 include the impacts of inflating certain of these costs based on our 
expectations  of  the  timing  of  cash  settlement  and  of  discounting  certain  of  these  costs  to  present  value.  Anticipated 
payments  of  currently  identified  environmental  remediation  liabilities,  as  measured  in  current  dollars,  are  $26 million 
in 2021, $48 million in 2022, $40 million in 2023, $33 million in 2024, $12 million in 2025 and $61 million thereafter. 

At several of our landfills, we provide financial assurance by depositing cash into restricted trust funds or escrow 
accounts  for  purposes  of  settling  final  capping,  closure,  post-closure  and  environmental  remediation  obligations. 
Generally,  these  trust  funds  are  established  to  comply  with  statutory  requirements  and  operating  agreements.  See 
Notes 17 and 19 for additional information related to these trusts. 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

5.    Property and Equipment 

Property and equipment as of December 31 consisted of the following (in millions): 

Land . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Landfills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Machinery and equipment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Containers  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Buildings and improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Furniture, fixtures and office equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Less: Accumulated depreciation of tangible property and equipment  . . . . . . . . . . . . . . . . .   
Less: Accumulated amortization of landfill airspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

2020 

 740   $ 

 16,842  
 6,219  
 3,293  
 2,869  
 3,529  
 751  
 34,243  
 (10,403) 
 (9,692) 
 14,148   $ 

2019 

 656 
 15,910 
 5,344 
 3,140 
 2,616 
 3,174 
 710 
 31,550 
 (9,331)
 (9,326)
 12,893 

Depreciation  and  amortization  expense,  including  amortization  expense  for  assets  recorded  as  financing  leases, 

consisted of the following for the year ended December 31 (in millions): 

Depreciation of tangible property and equipment . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
Amortization of landfill airspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

Depreciation and amortization expense  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 

2020 

2019 

 996   $ 
 568  
 1,564   $ 

 893   $ 
 575  
 1,468   $ 

2018 

 838 
 538 
 1,376 

We include capitalized costs associated with developing or obtaining internal-use software within long-term other 
assets, and these costs are amortized over the useful life of the relevant subscription period including any renewal options 
that are reasonably certain of being exercised. These costs include direct external costs of materials and services used in 
developing or obtaining the software and internal costs for employees directly associated with the software development 
project. As of December 31, 2020, total costs capitalized for our internal-use software were $21 million. Additionally, 
amortization expense for the period was immaterial as substantially all costs incurred to date are related to internal-use 
software that is currently under development. 

6.    Goodwill and Other Intangible Assets 

Goodwill was $8,994 million and $6,532 million as of December 31, 2020 and 2019, respectively. The $2,462 million 
increase  in  goodwill  during  2020  is  primarily  related  to  our  acquisition  of  Advanced  Disposal  as  discussed  further  in 
Note 18. 

As discussed in Note 3, we perform our annual impairment test of goodwill balances for our reporting units using a 

measurement date of October 1. We will also perform interim tests if an impairment indicator exists.  

See Note 20 for allocation of our goodwill by segment. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Our other intangible assets consisted of the following as of December 31 (in millions): 

     Covenants       Licenses,        

      Customer 
  and Supplier  
Not-to- 
     Relationships       Compete        and Other      

Permits 

 Total 

2020 
Intangible assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Less: Accumulated amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

  $ 

2019 
Intangible assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Less: Accumulated amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

  $ 

 1,436   $ 
 (497) 
 939   $ 

 68   $ 
 (46) 
 22   $ 

 142   $   1,646 
 (79) 
 (622)
 63   $   1,024 

 906   $ 
 (469) 
 437   $ 

 72   $ 
 (36) 
 36   $ 

 110   $   1,088 
 (567)
 (62) 
 521 
 48   $ 

Amortization expense for other intangible assets was $107 million, $106 million and $101 million for 2020, 2019 and 
2018, respectively. As of December 31, 2020, we had $19 million of licenses, permits and other intangible assets that are 
not subject to amortization because they do not have stated expirations or have routine, administrative renewal processes. 
Additional information related to other intangible assets acquired through business combinations is included in Note 18. 
As of December 31, 2020, we expect annual amortization expense related to other intangible assets to be $146 million 
in 2021, $125 million in 2022, $112 million in 2023, $101 million in 2024 and $93 million in 2025.  

7.    Debt 

The following table summarizes the major components of debt as of each balance sheet date (in millions) and provides 

the maturities and interest rate ranges of each major category as of December 31: 

Commercial paper program (weighted average interest rate of 0.4% as of 

December 31, 2020) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

 1,814   $ 

 — 

2020 

2019 

Senior notes, maturing through 2050, interest rates ranging from 0.75% to 7.75% 
(weighted average interest rate of 3.3% as of December 31, 2020 and 3.9% as of 
December 31, 2019) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Canadian senior notes, C$500 million maturing September 2026, interest rate of 2.6% . . . .   
Tax-exempt bonds, maturing through 2048, fixed and variable interest rates ranging from 
0.1% to 4.3% (weighted average interest rate of 1.7% as of December 31, 2020 and 
2.3% as of December 31, 2019)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Financing leases and other, maturing through 2085, weighted average interest rate 

of 4.6% (a)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Debt issuance costs, discounts and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Current portion of long-term debt  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

  $ 

 8,465  
 393  

 9,965 
 385 

 2,571  

 2,523 

 652  
 (85) 
 13,810  
 551  
 13,259   $ 

 710 
 (85)
 13,498 
 218 
 13,280 

(a)  Excluding  our  landfill  financing  leases,  the  maturities  of  our  financing  leases  and  other  debt  obligations  extend 

through 2059. 

97 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
        
        
        
        
  
  
  
  
 
 
  
   
  
   
  
   
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
  
  
 
 
  
  
  
  
  
  
 
 
  
  
  
  
 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Debt Classification 

As of December 31, 2020, we had $3.3 billion of debt maturing within the next 12 months, including (i) $1.8 billion 
of short-term borrowings under our commercial paper program; (ii) $1.2 billion of tax-exempt bonds with term interest 
rate periods that expire within the next 12 months, which is prior to their scheduled maturities, and (iii) $242 million of 
other  debt  with  scheduled  maturities  within  the  next  12 months,  including  $127 million  of  tax-exempt  bonds.  As  of 
December 31, 2020, we have classified $2.7 billion of debt maturing in the next 12 months as long-term because we have 
the intent and ability to refinance these borrowings on a long-term basis as supported by the forecasted available capacity 
under our $3.5 billion long-term U.S. and Canadian revolving credit facility (“$3.5 billion revolving credit facility”), as 
discussed below. The remaining $551 million of debt maturing in the next 12 months is classified as current obligations.  

As  of  December  31,  2020,  we  also  had  $54 million  of  variable-rate  tax-exempt  bonds  with  long-term  scheduled 
maturities supported by letters of credit under our $3.5 billion revolving credit facility. The interest rates on our variable-
rate tax-exempt bonds are generally reset on either a daily or weekly basis through a remarketing process. All recent tax-
exempt bond remarketings have successfully placed Company bonds with investors at market-driven rates and we currently 
expect  future  remarketings  to  be  successful.  However,  if  the  remarketing  agent  is  unable  to  remarket  our  bonds,  the 
remarketing  agent  can  put  the  bonds  to  us.  In  the  event  of  a  failed  remarketing,  we  have  the  availability  under  our 
$3.5 billion revolving credit facility to fund these bonds until  they are remarketed successfully. Accordingly, we have 
classified the $54 million of variable-rate tax-exempt bonds with maturities of more than one year as long-term in our 
Consolidated Balance Sheet as of December 31, 2020. 

Access to and Utilization of Credit Facilities and Commercial Paper Program 

$3.0 Billion, 364-Day Revolving Credit Facility — On July 28, 2020, we entered into a supplemental $3.0 billion, 
364-day, U.S. revolving credit facility (“364-day revolving credit facility”), which was drawn upon and used to partially 
fund our acquisition of Advanced Disposal, discussed further in Note 18, and refinancing of indebtedness. During the 
fourth  quarter  of  2020,  we  repaid  the  outstanding  borrowings  under  our  364-day  revolving  credit  facility  and 
contemporaneously terminated the facility, at which time we recognized a $2 million loss on early extinguishment of debt 
in our Consolidated Statement of Operations related to unamortized debt issuance costs. 

$3.5 Billion Revolving Credit Facility — Our $3.5 billion revolving credit facility, maturing November 2024, provides 
us with credit capacity to be used for cash borrowings, to support letters of credit and to support our commercial paper 
program.  The  agreement  provides  the  Company  with  two  one-year  extension  options.  Waste  Management  of  Canada 
Corporation and WM Quebec Inc., each an indirect wholly-owned subsidiary of WM, are borrowers under the $3.5 billion 
revolving  credit  facility,  and the  agreement permits  borrowing  in  Canadian dollars up to  the U.S. dollar  equivalent of 
$375 million, with such borrowings to be repaid in Canadian dollars. WM Holdings, a wholly-owned subsidiary of WM, 
guarantees all the obligations under the $3.5 billion revolving credit facility. 

The rates we pay for outstanding U.S. or Canadian loans are generally based on LIBOR or CDOR, respectively, plus 
a spread depending on the Company’s debt rating assigned by Moody’s Investors Service and Standard and Poor’s. As of 
December 31, 2020, we had no outstanding borrowings under this facility. We had $270 million of letters of credit issued 
and $1.8 billion of outstanding borrowings (net of related discount on issuance) under our commercial paper program, 
both supported by this facility, leaving unused and available credit capacity of $1.4 billion as of December 31, 2020.  

Commercial  Paper  Program —  We  have  a  commercial  paper  program  that  enables  us  to  borrow  funds  for  up  to 
397 days at competitive interest rates. The rates we pay for outstanding borrowings are based on the term of the notes. The 
commercial paper program is fully supported by our $3.5 billion revolving credit facility. As of December 31, 2020, we 
had $1.8 billion of outstanding borrowings (net of related discount on issuance) under our commercial paper program. 

98 

 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Other Letter of Credit Lines — As of December 31, 2020, we had utilized $566 million of other uncommitted letter 

of credit lines with terms maturing through April 2022. 

Debt Borrowings and Repayments 

364-Day Revolving Credit Facility — In October 2020, we borrowed $3.0 billion under this revolving credit facility 
to  partially  fund  our  acquisition  of  Advanced  Disposal,  discussed  further  in  Note  18.  Upon  closing  our  acquisition  of 
Advanced Disposal on October 30, 2020, we repaid $870 million of borrowings primarily with proceeds from the sale of 
certain net assets to GFL Environmental, discussed further in Note 18, and to a lesser extent, available cash on hand. In 
November 2020, we repaid the remainder of outstanding borrowings with proceeds from our November 2020 issuance of 
senior notes discussed below, and we contemporaneously terminated this facility, at which time we recognized a $2 million 
loss on early extinguishment of debt in our Consolidated Statement of Operations related to unamortized debt issuance 
costs. 

Commercial Paper Program — During the year ended December 31, 2020, we had net cash borrowings of $1.8 billion 
(net of related discount on issuance), the proceeds of which were used for the redemption of senior notes discussed further 
below and to partially fund our acquisition of Advanced Disposal. 

Senior Notes — In May 2019, we issued $4.0 billion of senior notes, $3.0 billion of which were due 2024, 2026, 2029 
and 2039 and included a special mandatory redemption feature (the “SMR Notes”). The SMR Notes were issued with the 
intention to partially fund our acquisition of Advanced Disposal. Pursuant to the terms of the SMR Notes, we were required 
to redeem all of such outstanding notes, paying debt holders 101% of the aggregate principal amounts of such notes, plus 
accrued  but  unpaid  interest,  as  a  result  of  the  acquisition  not  being  completed  by  July  14,  2020.  Accordingly,  the 
redemption  was  completed  on  July  20,  2020  using  available  cash  on  hand  and,  to  a  lesser  extent,  commercial  paper 
borrowings. The cash paid included the $3.0 billion principal amount of debt redeemed, $30 million of related premiums 
and $8 million of accrued interest. We recognized a $52 million loss on early extinguishment of debt in our Consolidated 
Statement of Operations related to the redemption during the third quarter of 2020, including $30 million of premiums 
paid and $22 million of unamortized discounts and debt issuance costs. 

In November 2020, WM issued $2.5 billion of senior notes consisting of: 

• 
• 
• 
• 

$500 million of 0.750% senior notes due November 15, 2025;  
$500 million of 1.150% senior notes due March 15, 2028; 
$1.0 billion of 1.500% senior notes due March 15, 2031 and 
$500 million of 2.500% senior notes due November 15, 2050.  

The  net  proceeds  from  these  debt  issuances  were  $2.48 billion.  We  used  the  net  proceeds  to  repay  the  remaining 
outstanding  borrowings  under  our  364-day  revolving  credit  facility  as  discussed  above,  to  redeem  our  $400 million 
aggregate principal amount of 4.60% senior notes due March 2021, including $5 million of accrued but unpaid interest, 
and for general corporate purposes.  

In June 2020, we repaid $600 million of 4.75% senior notes with available cash at their scheduled maturity. 

Advanced Disposal Senior Notes — At the time of acquisition, Advanced Disposal had outstanding $425 million of 
5.625% senior notes due November 2024, the fair value of which was $438 million, representing our carrying value upon 
acquisition due to purchase accounting. Upon closing of the acquisition of Advanced Disposal, the Company gave notice 
of redemption of the Advanced Disposal senior notes, pursuant to an optional redemption feature. The redemption was 
completed on November 30, 2020 using borrowings under our 364-day revolving credit facility and our commercial paper 
program. Pursuant to the optional redemption feature, we redeemed such outstanding notes for 102.813% of the aggregate 
principal amount, or $437 million, and $13 million of accrued but unpaid interest. Upon redemption, we recognized a 

99 

 
 
 
 
 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

$1 million  gain  on  early  extinguishment  of  debt  in  our  Consolidated  Statement  of  Operations  due  to  the  difference  in 
carrying value and redemption price. 

Tax-Exempt Bonds — We issued $131 million of new tax-exempt bonds in 2020. The proceeds from the issuance of 
these bonds were deposited directly into a restricted trust fund and may only be used for the specific purpose for which 
the money was raised, which is generally to finance expenditures for landfill and solid waste disposal facility construction 
and  development.  In  the  third  quarter  of  2020,  we  elected  to  refund  and  reissue  $130  million  of  tax-exempt  bonds. 
Additionally, during the year ended December 31, 2020, we repaid $82 million of our tax-exempt bonds with available 
cash at their scheduled maturities. 

Financing Leases and Other — The decrease in 2020 is due to $108 million of cash repayments primarily related to 
our  federal  low-income  housing  investments,  financing  leases  and  other  obligations,  partially  offset  by  an  increase  of 
$50 million mainly associated with non-cash financing leases and our acquisition of Advanced Disposal. 

Scheduled Debt Payments 

Principal payments of our debt for the next five years and thereafter, based on scheduled maturities are as follows: 
$2,056 million in 2021, $665 million in 2022, $647 million in 2023, $468 million in 2024, $1,451 million in 2025 and 
$8,700 million thereafter. Our recorded debt and financing lease obligations include non-cash adjustments associated with 
debt issuance costs, discounts, premiums and fair value adjustments attributable to terminated interest rate derivatives, 
which have been excluded from these amounts because they will not result in cash payments. See Note 8 below for further 
discussion of our financing lease arrangements. 

Secured Debt 

Our  debt  balances  are  generally  unsecured,  except  for  financing  leases  and  the  notes  payable  associated  with  our 

investments in low-income housing properties. 

Debt Covenants  

The terms of certain of our financing arrangements require that we comply with financial and other covenants. Our 
most restrictive financial covenant is the one contained in our $3.5 billion revolving credit facility, which sets forth a 
maximum total debt to consolidated earnings before interest, taxes, depreciation and amortization ratio (the “Leverage 
Ratio”).  This  covenant  requires  that  the  Leverage  Ratio  for  the  preceding  four  fiscal  quarters  will  not  be  more  than 
3.75 to 1,  provided  that  if  an  acquisition  permitted  under  the  $3.5  billion  revolving  credit  facility  involving  aggregate 
consideration in excess of $200 million occurs during the fiscal quarter, the Company shall have the right to increase the 
Leverage Ratio to 4.25 to 1 during such fiscal quarter and for the following three fiscal quarters (the “Elevated Leverage 
Ratio  Period”).  Given  the  strength  of  the  Company’s  financial  position  and  its  expectation  to  maintain  significant 
headroom within the Leverage Ratio, the Company has not elected to increase the Leverage Ratio for an Elevated Leverage 
Ratio Period since the acquisition of Advanced Disposal. There shall be no more than two Elevated Leverage Ratio Periods 
during the term of the $3.5 billion revolving credit facility, and the Leverage Ratio must return to 3.75 to 1 for at least one 
fiscal quarter between Elevated Leverage Ratio Periods. The calculation of all components used in the Leverage Ratio 
covenant are as defined in the $3.5 billion revolving credit facility. 

Our  $3.5  billion  revolving  credit  facility,  senior  notes  and  other  financing  arrangements  also  contain  certain 
restrictions on the ability of the Company’s subsidiaries to incur additional indebtedness as well as restrictions on the 
ability of the Company and its subsidiaries to, among other things, incur liens; engage in sale-leaseback transactions and 
engage in mergers and consolidations. We monitor our compliance with these restrictions, but do not believe that they 
significantly  impact  our  ability  to  enter  into  investing  or  financing  arrangements  typical  for  our  business.  As  of 

100 

 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

December 31, 2020 and 2019, we were in compliance with all covenants and restrictions under our financing arrangements 
that may have a material effect on our Consolidated Financial Statements. 

8.    Leases 

Our  operating  lease  activities  primarily  consist  of  leases  for  real  estate,  landfills  and  operating  equipment.  Our 
financing lease activities primarily consist of leases for operating equipment, railcars and landfill assets. Leases with an 
initial term of 12 months or less, which are not expected to be renewed beyond one year, are not recorded on the balance 
sheet and are recognized as lease expense on a straight-line basis over the lease term. Most leases include one or more 
options to renew, with renewal terms generally ranging from one to 10 years. The exercise of lease renewal options is at 
our sole discretion. We include the renewal term in the calculation of the right-of-use asset and related lease liability when 
such renewals are reasonably certain of being exercised. Certain leases also include options to purchase the leased property. 
The depreciable life of assets and leasehold improvements is limited by the expected lease term, unless there is a transfer 
of title or purchase option reasonably certain of exercise. Certain of our lease agreements include rental payments based 
on usage and other lease agreements include rental payments adjusted periodically for inflation; these payments are treated 
as  variable  lease  payments.  Our  lease  agreements  do  not  contain  any  material  residual  value  guarantees  or  material 
restrictive covenants. 

When the implicit interest rate is not readily available for our leases, we discount future cash flows of the remaining 
lease payments using the current interest rate that would be paid to borrow on collateralized debt over a similar term, or 
incremental borrowing rate, at the commencement date. 

Supplemental balance sheet information for our leases as of December 31 is as follows (in millions):  

Leases 

Classification 

2020 

2019 

Assets 
Long-term: 

Operating . . . . . . . . . . . . . . .    Other assets 
Financing . . . . . . . . . . . . . . .  

Property and equipment, net of accumulated 
depreciation and amortization  

Total lease assets  . . . . . . .   

Liabilities 
Current: 

Operating . . . . . . . . . . . . . . .    Accrued liabilities 
Financing . . . . . . . . . . . . . . .    Current portion of long-term debt 

Long-term: 

Operating . . . . . . . . . . . . . . .    Other liabilities 
Financing . . . . . . . . . . . . . . .   
Total lease liabilities  . . . .   

Long-term debt, less current portion 

$ 

$ 

$ 

$ 

 466  

$ 

 386  
 852  

 63  
 50  

 453  
 314  
 880  

$ 

$ 

$ 

 424 

 374 
 798 

 79 
 36 

 366 
 323 
 804 

Operating lease expense was $140 million, $132 million and $129 million during 2020, 2019 and 2018, respectively, 
and is included in operating and selling, general and administrative expenses in our Consolidated Statement of Operations. 
Financing lease expense for 2020 and 2019 was $51 million and $48 million, respectively, and is included in depreciation 
and amortization expense and interest expense, net in our Consolidated Statement of Operations. 

101 

 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Minimum contractual obligations for our leases (undiscounted) as of December 31, 2020 are as follows (in millions): 

2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      $
2022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .       
2023 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .       
2024 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .       
2025 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Thereafter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

Total undiscounted lease payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $

Less: interest  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Discounted lease liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $

Operating 

Financing 

 59   $
 71  
 64  
 55  
 42  
 362  
 653   $
 (137) 
 516   $

 61 
 52 
 47 
 43 
 39 
 234 
 476 
 (112)
 364 

Cash  paid  during  2020  for  our  operating  and  financing  leases  was  $91 million  and  $51 million,  respectively. 
During 2020, right-of-use assets obtained in exchange for lease obligations for our operating and financing leases were 
$128 million and $35 million, respectively. Cash paid during 2019 for our operating and financing leases was $87 million 
and $40 million, respectively. During 2019, right-of-use assets obtained in exchange for lease obligations for our operating 
and financing leases were $149 million and $134 million, respectively. 

As of December 31, 2020, the weighted average remaining lease terms of our operating and financing leases were 
approximately  16 years  and  15 years,  respectively.  The  weighted  average  discount  rates  used  to  determine  the  lease 
liabilities  as  of  December 31, 2020  for  our  operating  and  financing  leases  were  approximately  2.90%  and  3.70%, 
respectively. 

9.    Income Taxes 

Income Tax Expense 

Our income tax expense consisted of the following for the year ended December 31 (in millions): 

Current: 

Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Foreign  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

Deferred: 

Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Foreign  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

Income tax expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 

2020 

2019 

2018 

 114   $ 

 204   $ 

 91  
 27  
 232  

 94  
 36  
 334  

 149  
 10  
 6  
 165  
 397   $ 

 94  
 8  
 (2) 
 100  
 434   $ 

 256 
 132 
 40 
 428 

 59 
 (32)
 (2)
 25 
 453 

102 

 
 
 
 
 
 
 
 
 
      
      
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
     
  
 
     
 
    
 
  
  
  
  
  
 
 
 
 
  
 
 
 
  
    
 
   
 
  
  
 
 
  
 
 
  
 
 
 
 
  
 
 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

The  U.S.  federal  statutory  income  tax  rate  is  reconciled  to  the  effective  income  tax  rate  for  the year  ended 

December 31 as follows: 

Income tax expense at U.S. federal statutory rate . . . . . . . . . . . . . . . . . . . . . . . .    
State and local income taxes, net of federal income tax benefit  . . . . . . . . . . . .    
Impacts of enactment of tax reform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Federal tax credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Taxing authority audit settlements and other tax adjustments . . . . . . . . . . . . . .    
Tax impact of equity-based compensation transactions . . . . . . . . . . . . . . . . . . .    
Tax impact of impairments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Tax rate differential on foreign income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Effective income tax rate  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

2020 
 21.00 %     
 4.46   
 —   
 (3.78)  
 (0.17)  
 (1.12)  
 (0.35)  
 0.33   
 0.57   
 20.94 %     

2019 
 21.00 %    
 4.39   
 —   
 (4.38)  
 (0.74)  
 (0.91)  
 0.72   
 0.40   
 0.13   
 20.61 %    

2018 
 21.00 %  
 4.41  
 (0.51) 
 (2.44) 
 (3.85) 
 (0.54) 
 0.03  
 0.43  
 0.51  
 19.04 %  

The comparability of our income tax expense for the reported periods has been primarily affected by (i) variations in 
our income before income taxes; (ii) federal tax credits; (iii) the tax implications of impairments; (iv) excess tax benefits 
associated with equity-based compensation transactions; (v) the realization of state net operating losses and credits; (vi) tax 
audit settlements; (vii) adjustments to our accruals and deferred taxes and (viii) the impacts of enactment of tax reform. 

For  financial  reporting  purposes,  income  before  income  taxes  by  source  for  the year  ended  December 31  was  as 

follows (in millions): 

Domestic  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Foreign (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Income before income taxes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

2020 
 1,780   $ 
 113  
 1,893   $ 

2019 
 2,025   $ 
 80  
 2,105   $ 

2018 
 2,235 
 141 
 2,376 

(a)  Foreign income before income taxes for the year ended December 31, 2019 includes a $52 million impairment charge 
related  to  our  minority-owned  investment  in  a  waste  conversion  technology  business.  See  Note  12  for  further 
discussion. 

Investments Qualifying for Federal Tax Credits — We have significant financial interests in entities established to 
invest in and manage low-income housing properties. We support the operations of these entities in exchange for a pro-rata 
share of the tax credits they generate. The low-income housing investments qualify for federal tax credits that we expect 
to realize through 2030 under Section 42 or Section 45D of the Internal Revenue Code. We also held a residual financial 
interest in an entity that owns a refined coal facility that qualified for federal tax credits under Section 45 of the Internal 
Revenue Code through 2019. The entity sold the majority of its assets in the first quarter of 2020, which resulted in a 
$7 million non-cash impairment of our investment at that time. We account for our investments in these entities using the 
equity method of accounting, recognizing our share of each entity’s results of operations and other reductions in the value 
of our investments in equity in net losses of unconsolidated entities within our Consolidated Statements of Operations. 

During  the years  ended  December 31,  2020,  2019  and  2018,  we  recognized  $73 million  (including  the  $7 million 
impairment  of  the  refined  coal  facility  noted  above),  $46 million  and  $30 million  of  net  losses,  respectively,  and  a 
reduction in our income tax expense of $87 million, $96 million and $57 million, respectively, primarily due to tax credits 
realized from these investments. In addition, during the years ended December 31, 2020, 2019 and 2018, we recognized 
interest expense of $11 million, $9 million and $3 million, respectively, associated with our investments in low-income 
housing properties. See Note 19 for additional information related to these unconsolidated variable interest entities. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Other Federal Tax Credits — During 2020, 2019 and 2018, we recognized federal tax credits in addition to the tax 
credits  realized  from  our  investments  in  low-income  housing  properties  and  the  refined  coal  facility,  resulting  in  a 
reduction in our income tax expense of $7 million, $11 million and $10 million, respectively. 

Non-Deductible Transaction Costs — During 2020 and 2019, we recognized the detrimental tax impact of $27 million 
and $10 million, respectively, of non-deductible transaction costs related to our acquisition of Advanced Disposal. The tax 
rules  require  the  capitalization  of  certain  facilitative  costs  on  the  acquisition  of  stock  of  a  company  resulting  in  the 
applicable costs not being deductible for tax purposes. 

Tax Implications of Impairments — Portions of the impairment charges recognized during 2019 and 2018 were not 
deductible for tax purposes resulting in an increase in income tax expense of $15 million and $1 million, respectively. The 
non-cash impairment charges recognized during 2020 were deductible for tax purposes. See Note 12 for more information 
related to our impairment charges. 

Equity-Based Compensation — During 2020, 2019 and 2018, we recognized excess tax benefits related to the vesting 
or  exercise  of  equity-based  compensation  awards  resulting  in  a  reduction  in  our  income  tax  expense  of  $27 million, 
$25 million and $17 million, respectively. 

State Net Operating Losses and Credits — During 2020, 2019 and 2018, we recognized state net operating losses and 

credits resulting in a reduction in our income tax expense of $12 million, $14 million and $22 million, respectively. 

Tax  Audit  Settlements —  We  file  income  tax  returns  in  the  U.S.  and  Canada,  as  well  as  other  state  and  local 
jurisdictions. We are currently under audit by various taxing authorities, as discussed below, and our audits are in various 
stages of completion. During the reported periods, we settled various tax audits which resulted in a reduction in our income 
tax  expense  of  $10 million,  $2 million  and  $40 million  for  the years  ended  December 31,  2020,  2019  and  2018, 
respectively. 

We participate in the IRS’s Compliance Assurance Process, which means we work with the IRS throughout the year 
towards resolving any material issues prior to the filing of our annual tax return. Any unresolved issues as of the tax return 
filing date are subject to routine examination procedures. We are currently in the examination phase of IRS audits for the 
2017 through 2020 tax years and expect these audits to be completed within the next 15 months. We are also currently 
undergoing audits by various state and local jurisdictions for tax years that date back to 2014.  

Adjustments to Accruals and Deferred Taxes — Adjustments to our accruals and deferred taxes due to the filing of 
our income tax returns, analysis of our deferred tax balances and changes in state and foreign laws resulted in a reduction 
in our income tax expense of $3 million, $22 million and $52 million for the years ended December 31, 2020, 2019 and 
2018, respectively. 

Enactment  of  Tax  Reform  –  In  accordance  with  applicable  accounting  guidance,  the  Company  recognized  the 
provisional tax impacts and subsequent measurement period adjustments related to the remeasurement of our deferred 
income  tax  assets  and  liabilities  and  the  one-time,  mandatory  transition  tax  on  deemed  repatriation  of  previously 
tax-deferred and unremitted foreign earnings, resulting in a reduction in our income tax expense of $12 million for the 
year ended December 31, 2018. 

Unremitted Earnings in Foreign Subsidiaries — In the third quarter of 2020, we modified our permanent reinvestment 
assertion  and  began  providing  additional  income  taxes  for  the  undistributed  current  year  earnings  of  our  foreign 
subsidiaries. No additional income taxes have been provided for any remaining undistributed foreign earnings prior to 
2020 not subject to the one-time, mandatory transition tax, or any additional outside basis difference, as these amounts 
continue to be indefinitely reinvested in foreign operations.  

104 

 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Deferred Tax Assets (Liabilities) 

The components of net deferred tax liabilities as of December 31 are as follows (in millions): 

Deferred tax assets: 

Net operating loss, capital loss and tax credit carry-forwards . . . . . . . . . . . . . . . . . . . . . . .     $ 
Landfill and environmental remediation liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Operating lease liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Miscellaneous and other reserves, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Subtotal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Deferred tax liabilities: 

2020 

2019 

 186   $ 

 57  
 131  
 99  
 473  
 (150) 

 150 
 156 
 114 
 150 
 570 
 (162)

Property and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Goodwill and other intangibles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Operating lease right-of-use assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

Net deferred tax liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 

 (956) 
 (1,059) 
 (114) 
 (1,806)  $ 

 (842)
 (865)
 (108)
 (1,407)

As  of  December 31,  2020,  we  had  $15 million  of  federal  net  operating  loss  carry-forwards  with  expiration  dates 
through 2025 and $2.3 billion of state net operating loss carry-forwards with expiration dates through 2040. We also had 
$37 million of foreign tax credit carry-forwards with expiration dates through 2030 and $16 million of state tax credit 
carry-forwards with expiration dates through 2036. 

We  have  established  valuation  allowances  for  uncertainties  in  realizing  the  benefit  of  certain  tax  loss  and  credit 
carry-forwards  and  other  deferred  tax  assets.  While  we  expect  to  realize  the  deferred  tax  assets,  net  of  the  valuation 
allowances, changes in estimates of future taxable income or in tax laws may alter this expectation. 

Liabilities for Uncertain Tax Positions 

A reconciliation of the beginning and ending amount of gross unrecognized tax benefits, including accrued interest, 

is as follows (in millions): 

Balance as of January 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
Additions based on tax positions related to the current year . . . . . . . . . . . . . . . .    
Additions based on tax positions of prior years . . . . . . . . . . . . . . . . . . . . . . . . . .    
Accrued interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Lapse of statute of limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Balance as of December 31  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 

 40   $ 
 5  
 —  
 2  
 —  
 (10) 
 37   $ 

 36   $ 
 5  
 —  
 2  
 —  
 (3) 
 40   $ 

 109 
 6 
 12 
 2 
 (88)
 (5)
 36 

2020 

2019 

2018 

These liabilities are included as a component of other long-term liabilities in our Consolidated Balance Sheets because 
the Company does not anticipate that settlement of the liabilities will require payment of cash within the next 12 months. 
As of December 31, 2020, we had $31 million of net unrecognized tax benefits that, if recognized in future periods, would 
impact our effective income tax rate. 

We recognize interest expense related to unrecognized tax benefits in our income tax expense, which was not material 
for  the  reported  periods.  We  did  not  have  any  accrued  liabilities  or  expense  for  penalties  related  to  unrecognized  tax 
benefits for the reported periods.  

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

10.  Employee Benefit Plans 

Defined Contribution Plans — Waste Management sponsors a 401(k) retirement savings plan that covers employees, 
except  those  working  subject  to  collective  bargaining  agreements  that  do  not  provide  for  coverage  under  the  plan. 
U.S. employees who are not subject to such collective bargaining agreements are generally eligible to participate in the 
plan following a 90-day waiting period after hire and may contribute as much as 50% of their eligible annual compensation 
and 80% of their annual incentive plan bonus, subject to annual contribution limitations established by the IRS. Under the 
retirement savings plan, for non-union employees, we match 100% of employee contributions on the first 3% of their 
eligible annual compensation and 50% of employee contributions on the next 3% of their eligible annual compensation, 
resulting in a maximum match of 4.5% of eligible annual compensation. Non-union employees are automatically enrolled 
in the plan at a 3% contribution rate upon eligibility. Both employee and Company contributions are in cash and vest 
immediately.  Certain  U.S.  employees  who  are  subject  to  collective  bargaining  agreements  may  participate  in  the 
401(k) retirement savings plan under terms specified in their collective bargaining agreement. Certain employees outside 
the U.S., including those in Canada, participate in defined contribution plans maintained by the Company in compliance 
with laws of the appropriate jurisdiction. Charges to operating and selling, general and administrative expenses for our 
defined contribution plans totaled $92 million, $88 million and $80 million for the years ended December 31, 2020, 2019 
and 2018, respectively.  

Defined Benefit Plans (other than multiemployer defined benefit pension plans discussed below) — WM Holdings 
sponsors a defined benefit plan for certain employees who are subject to collective bargaining agreements that provide for 
participation in this plan. Further, certain of our Canadian subsidiaries sponsor defined benefit plans that are frozen to new 
participants. As of December 31, 2020, the combined benefit obligation of these pension plans was $154 million supported 
by  $150 million  of  combined  plan  assets,  resulting  in  an  aggregate  unfunded  benefit  obligation  for  these  plans  of 
$4 million. As of December 31, 2019, the combined benefit obligation of these pension plans was $141 million supported 
by  $136 million  of  combined  plan  assets,  resulting  in  an  aggregate  unfunded  benefit  obligation  for  these  plans  of 
$5 million.  

In addition, WM Holdings and certain of its subsidiaries provided post-retirement health care and other benefits to 
eligible retirees. In conjunction with our acquisition of WM Holdings in July 1998, we limited participation in these plans 
to participating retirees as of December 31, 1998. The unfunded benefit obligation for these plans was $14 million as of 
December 31, 2020 and 2019. 

Our accrued benefit liabilities for our defined benefit pension and other post-retirement plans were $18 million and 
$19 million as of December 31, 2020 and 2019, respectively, and are included as components of accrued liabilities and 
long-term other liabilities in our Consolidated Balance Sheets. 

Multiemployer Defined Benefit Pension Plans — We are a participating employer in a number of trustee-managed 
multiemployer  defined  benefit  pension  plans  (“Multiemployer  Pension  Plans”)  for  employees  who  are  covered  by 
collective  bargaining  agreements.  The  risks  of  participating  in  these  Multiemployer  Pension  Plans  are  different  from 
single-employer plans in that (i) assets contributed to the Multiemployer Pension Plan by one employer may be used to 
provide benefits to employees or former employees of other participating employers; (ii) if a participating employer stops 
contributing to the plan, the unfunded obligations of the plan may be required to be assumed by the remaining participating 
employers and (iii) if we choose to stop participating in any of our Multiemployer Pension Plans, we may be required to 

106 

 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

pay  those  plans  a  withdrawal  amount  based  on  the  underfunded  status  of  the  plan.  The  following  table  outlines  our 
participation in Multiemployer Pension Plans considered to be individually significant (dollars in millions): 

Pension Fund 
Automotive Industries Pension Plan . . . . . . . . .     EIN: 94-1133245; 
Plan Number: 001 
  EIN: 36-6140097; 
Plan Number: 001 

Fund  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Midwest Operating Engineers Pension Trust 

  EIN/Pension Plan  
Number 

  Pension Protection Act 
Reported Status(a) 
2019 
2020 

FIP/RP 
     Status(b)(c)     
   Implemented   $

Company 
Contributions(d) 
2019 

2020 

2018 

  Expiration Date 
  of Collective  
  Bargaining 
     Agreement(s) 

 1   $ 

 1   $

 1   

9/30/2021 

Implemented  

 2  

 2  

 2   Various dates 

   Critical and 
Declining 
  Endangered

as of 
3/31/2019 

   Critical and 
Declining 
Not 
Endangered 
or Critical 
as of 
3/31/2020 
Not 
Endangered 
or Critical 
Not 
Endangered 
or Critical 

Not 
Endangered
or Critical 

Not 
Applicable 

 3  

 3  

 33  

 32  

through 
5/31/2023 

 3    Various dates 

through 
11/28/2025 
 29    Various dates 

through 
6/30/2025 

Suburban Teamsters of Northern Illinois 

Pension Plan . . . . . . . . . . . . . . . . . . . . . . .  

   EIN: 36-6155778;  
Plan Number: 001 

   Endangered   Implemented  

Western Conference of Teamsters Pension 

Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

   EIN: 91-6145047;  
Plan Number: 001 

Contributions to other Multiemployer Pension 

Plans  . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Total contributions to Multiemployer Pension 

Plans (e) . . . . . . . . . . . . . . . . . . . . . . . . . .   

  $

 39   $ 

 38   $

 35  

 15  

 14  

 12  

  $

 54   $ 

 52   $

 47  

(a)  Unless otherwise noted in the table above, the most recent Pension Protection Act zone status available in 2020 and 
2019  is  for  the  plan’s year-end  as  of  December 31,  2019  and  2018,  respectively.  The  zone  status  is  based  on 
information that we received from the plan and is certified by the plan’s actuary. As defined in the Pension Protection 
Act of 2006, among other factors, plans reported as critical are generally less than 65% funded and plans reported as 
endangered are generally less than 80% funded. Under the Multiemployer Pension Reform Act of 2014, a plan is 
generally in critical and declining status if it (i) is certified to be in critical status pursuant to the Pension Protection 
Act of 2006 and (ii) is projected to be insolvent within the next 15 years or, in certain circumstances, 20 years. 

(b)  The “FIP/RP Status” column indicates plans for which a Funding Improvement Plan (“FIP”) or a Rehabilitation Plan 

(“RP”) has been implemented. 

(c)  A Multiemployer Pension Plan that has been certified as endangered, seriously endangered or critical may begin to 
levy  a  statutory  surcharge  on  contribution  rates.  Once  authorized,  the  surcharge  is  at  the  rate  of  5%  for  the  first 
12 months and 10% for any periods thereafter. Contributing employers, however, may eliminate the surcharge by 
entering into a collective bargaining agreement that meets the requirements of the applicable FIP or RP. 

(d)  Of  the  Multiemployer  Pension  Plans  considered  to  be  individually  significant,  the  Company  was  listed  in  the 
Form 5500  of  the  Suburban  Teamsters  of  Northern  Illinois  Pension  Plan  as  providing  more  than  5%  of  the  total 
contributions for plan years ending December 31, 2019 and 2018. 

(e)  Total contributions to Multiemployer Pension Plans excludes contributions related to withdrawal liabilities discussed 

below. 

Our portion of the projected benefit obligation, plan assets and unfunded liability for the Multiemployer Pension Plans 
is not material to our financial position. However, the failure of participating employers to remain solvent could affect our 
portion of the plans’ unfunded liability. Specific benefit levels provided by union pension plans are not negotiated with or 
known by the employer contributors. 

In  connection  with  our  ongoing  renegotiations  of  various  collective  bargaining  agreements,  we  may  discuss  and 
negotiate for the complete or partial withdrawal from one or more of these pension plans. Further, business events, such 
as the discontinuation or nonrenewal of a customer contract, the decertification of a union, or relocation, reduction or 
discontinuance of certain operations, which result in the decline of Company contributions to a Multiemployer Pension 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Plan could trigger a partial or complete withdrawal. In the event of a withdrawal, we may incur expenses associated with 
our obligations for unfunded vested benefits at the time of the withdrawal. In 2020, 2019 and 2018, we recognized charges 
of $4 million, $1 million and $3 million, respectively, to operating expenses for the withdrawal from certain underfunded 
Multiemployer Pension Plans. Refer to Note 11 for additional information related to our obligations to Multiemployer 
Pension Plans for which we have withdrawn or partially withdrawn. 

Multiemployer Plan Benefits Other Than Pensions — During the years ended December 31, 2020, 2019 and 2018, the 
Company  made  contributions  of  $48 million,  $45 million  and  $43 million,  respectively,  to  multiemployer  health  and 
welfare plans that also provide other post-retirement employee benefits. Funding of benefit payments for plan participants 
are made at negotiated rates in the respective collective bargaining agreements as costs are incurred. 

 11.  Commitments and Contingencies 

Financial Instruments — We have obtained letters of credit, surety bonds and insurance policies and have established 
trust funds and issued financial guarantees to support tax-exempt bonds, contracts, performance of landfill final capping, 
closure and post-closure requirements, environmental remediation and other obligations. Letters of credit generally are 
supported by our $3.5 billion revolving credit facility and other credit lines established for that purpose. These facilities 
are discussed further in Note 7. Surety bonds and insurance policies are supported by (i) a diverse group of third-party 
surety and insurance companies; (ii) an entity in which we have a noncontrolling financial interest or (iii) a wholly-owned 
insurance captive, the sole business of which is to issue surety bonds and/or insurance policies on our behalf. 

Management does not expect that any claims against or draws on these instruments would have a material adverse 
effect on our financial condition, results of operations or cash flows. We have not experienced any unmanageable difficulty 
in obtaining the required financial assurance instruments for our current operations. In an ongoing effort to mitigate risks 
of  future  cost  increases  and  reductions  in  available  capacity,  we  continue  to  evaluate  various  options  to  access  cost-
effective sources of financial assurance. 

Insurance — We carry insurance coverage for protection of our assets and operations from certain risks including 
general liability, automobile liability, workers’ compensation, real and personal property, directors’ and officers’ liability, 
pollution legal liability, cyber incident liability and other coverages we believe are customary to the industry. Our exposure 
to  loss for  insurance  claims is  generally  limited  to  the per-incident deductible  under  the  related  insurance policy. Our 
exposure could increase if our insurers are unable to meet their commitments on a timely basis. 

We have retained  a significant portion of  the risks  related  to our health  and welfare, general  liability, automobile 
liability and workers’ compensation claims programs. “General liability” refers to the self-insured portion of specific third-
party claims made against us that may be covered under our commercial General Liability Insurance Policy. For our self-
insured portions, the exposure for unpaid claims and associated expenses, including incurred but not reported losses, is 
based on an actuarial valuation or internal estimates. The accruals for these liabilities could be revised if future occurrences 
or loss development significantly differ from such valuations and estimates. We use a wholly-owned insurance captive to 
insure the deductibles for our general liability, automobile liability and workers’ compensation claims programs. As of 
December 31, 2020, both our commercial General Liability Insurance Policy and our workers’ compensation insurance 
program  carried  self-insurance  exposures  of  up  to  $5 million  per  incident.  As  of  December 31,  2020,  our  automobile 
liability insurance program included a per-incident deductible of up to $10 million. Our receivable balance associated with 

108 

 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

insurance claims was $139 million and $126 million as of December 31, 2020 and 2019, respectively. The changes to our 
insurance reserves for the year ended December 31 are summarized below (in millions): 

Balance as of January 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Self-insurance expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Cash paid and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Balance as of December 31  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
 Current portion as of December 31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
 Long-term portion as of December 31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

 575   $ 
 172  
 (151) 
 68  

 664   $ 
 175   $ 
 489   $ 

 567 
 171 
 (163)
 — 
 575 
 145 
 430 

2020(a) 

2019 

(a)  Based on current estimates, we anticipate that most of our insurance reserves will be settled in cash over the next 

six years. 

(b)  Insurance reserves of $68 million related to the acquisition of Advanced Disposal. 

We do not expect the impact of any known casualty, property, environmental or other contingency to have a material 

impact on our financial condition, results of operations or cash flows. 

Operating and Financing Leases — Our operating and financing leases are discussed in Note 8. 

Other Commitments 

•  Disposal — We have several agreements expiring at various dates through 2052 that require us to dispose of a 
minimum number of tons at third-party disposal facilities. Under these put-or-pay agreements, we are required to 
pay for the agreed upon minimum volumes regardless of the actual number of tons placed at the facilities. We 
generally fulfill our minimum contractual obligations by disposing of volumes collected in the ordinary course 
of business at these disposal facilities. 

•  Waste Paper — We are party to waste paper purchase agreements expiring at various dates through 2023 that 
require us to purchase a minimum number of tons of waste paper. The cost per ton we pay is based on market 
prices. 

•  Royalties — We have various arrangements that require us to make royalty payments to third parties including 
prior land owners, lessors or host communities where our operations are located. Our obligations generally are 
based on per ton rates for waste actually received at our transfer stations or landfills. Royalty agreements that are 
non-cancelable  and  require  fixed  or  minimum  payments  are  included  in  our  financing  leases  and  other  debt 
obligations in our Consolidated Balance Sheets as disclosed in Note 7. 

Our  unconditional  purchase  obligations  are  generally  established  in  the  ordinary  course  of  our  business  and  are 
structured  in  a  manner  that  provides  us  with  access  to  important  resources  at  competitive,  market-driven  rates.  As  of 
December 31, 2020, our estimated minimum obligations associated with unconditional purchase obligations, which are 
not  recognized  in  our  Consolidated  Balance  Sheets,  were  $160 million  in  2021,  $147 million  in  2022,  $133 million 
in 2023, $114 million in 2024, $100 million in 2025 and $454 million thereafter. We may also establish unconditional 
purchase obligations in conjunction with acquisitions or divestitures. Our actual future minimum obligations under these 
outstanding purchase agreements are generally quantity driven and, as a result, our associated financial obligations are not 
fixed as of December 31, 2020. For contracts that require us to purchase minimum quantities of goods or services, we have 
estimated our future minimum obligations based on the current market values of the underlying products or services or 
contractually stated amounts. We currently expect the products and services provided by these agreements to continue to 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

meet the needs of our ongoing operations. Therefore, we do not expect these established arrangements to materially impact 
our future financial position, results of operations or cash flows. 

Guarantees — We have entered into the following guarantee agreements associated with our operations: 

•  As  of  December 31,  2020,  WM  Holdings  has  fully  and  unconditionally  guaranteed  all  of  WM’s  senior 
indebtedness, including its senior notes, $3.5 billion revolving credit facility and certain letter of credit lines, 
which  mature  through  2050.  WM  has  fully  and  unconditionally  guaranteed  the  senior  indebtedness  of  WM 
Holdings, which matures in 2026. Performance under these guarantee agreements would be required if either 
party defaulted on their respective obligations. No additional liabilities have been recorded for these intercompany 
guarantees because all of the underlying obligations are reflected in our Consolidated Balance Sheets.  

•  WM  and  WM  Holdings  have  guaranteed  subsidiary  debt  obligations,  including  tax-exempt  bonds,  financing 
leases and other indebtedness. If a subsidiary fails to meet its obligations associated with its debt agreements as 
they  come  due,  WM  or  WM  Holdings  will  be  required  to  perform  under  the  related  guarantee  agreement. 
No additional  liabilities  have  been  recorded  for  these  intercompany  guarantees  because  all  of  the  underlying 
obligations are reflected in our Consolidated Balance Sheets. See Note 7 for information related to the balances 
and maturities of these debt obligations. 

•  Certain of our subsidiaries have guaranteed the market or contractually-determined value of certain homeowners’ 
properties that are adjacent to or near certain of our landfills. These guarantee agreements extend over the life of 
the respective landfill. Under these agreements, we would be responsible for the difference, if any, between the 
sale value and the guaranteed market or contractually-determined value of the homeowners’ properties. As of 
December 31, 2020, we have agreements guaranteeing certain market value losses for certain properties adjacent 
to or near 18 of our landfills. We do not believe that these contingent obligations will have a material adverse 
effect on the Company’s financial position, results of operations or cash flows. 

•  We have indemnified the purchasers of businesses or divested assets for the occurrence of specified events under 
certain of our divestiture agreements. Other than certain identified items that are currently recorded as obligations, 
we do not believe that it is possible to determine the contingent obligations associated with these indemnities. 
Additionally, under certain of our acquisition agreements, we have provided for additional consideration to be 
paid to the sellers if established financial targets or other market conditions are achieved post-closing and we 
have  recognized  liabilities  for  these  contingent  obligations  based  on  an  estimate  of  the  fair  value  of  these 
contingencies  at  the  time  of  acquisition.  We  do  not  currently  believe  that  contingent  obligations  to  provide 
indemnification or pay additional post-closing consideration in connection with our divestitures or acquisitions 
will have a material adverse effect on the Company’s business, financial condition, results of operations or cash 
flows. 

•  WM and WM Holdings guarantee the service, lease, financial and general operating obligations of certain of their 
subsidiaries. If such a subsidiary fails to meet its contractual obligations as they come due, the guarantor has an 
unconditional obligation to perform on its behalf. No additional liability has been recorded for service, financial 
or  general  operating  guarantees  because  the  subsidiaries’  obligations  are  properly  accounted  for  as  costs  of 
operations as services are provided or general operating obligations as incurred. No additional liability has been 
recorded for the lease guarantees because the subsidiaries’ obligations are properly accounted for as operating or 
financing leases, as appropriate. 

Environmental Matters — A significant portion of our operating costs and capital expenditures could be characterized 
as costs of environmental protection. The nature of our operations, particularly with respect to the construction, operation 
and  maintenance  of  our  landfills,  subjects  us  to  an  array  of  laws  and  regulations  relating  to  the  protection  of  the 
environment.  Under  current  laws  and  regulations,  we  may  have  liabilities  for  environmental  damage  caused  by  our 
operations, or for damage caused by conditions that existed before we acquired a site. In addition to remediation activity 
required by state or local authorities, such liabilities include PRP investigations. The costs associated with these liabilities 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

can  include  settlements,  certain  legal  and  consultant  fees,  as  well  as  incremental  internal  and  external  costs  directly 
associated with site investigation and clean-up. 

As of December 31, 2020, we have been notified by the government that we are a PRP in connection with 75 locations 
listed on the Environmental Protection Agency’s (“EPA’s”) Superfund National Priorities List (“NPL”). Of the 75 sites at 
which claims have been made against us, 15 are sites we own. Each of the NPL sites we own was initially developed by 
others as a landfill disposal facility. At each of these facilities, we are working in conjunction with the government to 
evaluate or remediate identified site problems, and we have either agreed with other legally liable parties on an arrangement 
for sharing the costs of remediation or are working toward a cost-sharing agreement. We generally expect to receive any 
amounts due from other participating parties at or near the time that we make the remedial expenditures. The other 60 NPL 
sites,  which  we  do  not  own,  are  at  various  procedural  stages  under  the  Comprehensive  Environmental  Response, 
Compensation and Liability Act of 1980, as amended, known as CERCLA or Superfund. 

The  majority of proceedings  involving  NPL  sites  that  we  do not own  are  based  on  allegations  that  certain  of  our 
subsidiaries (or their predecessors) transported hazardous substances to the sites, often prior to our acquisition of these 
subsidiaries. CERCLA generally provides for liability for those parties owning, operating, transporting to or disposing at 
the sites. Proceedings arising under Superfund typically involve numerous waste generators and other waste transportation 
and disposal companies and seek to allocate or recover costs associated with site investigation and remediation, which 
costs could be substantial and could have a material adverse effect on our consolidated financial statements. At some of 
the sites at which we have been identified as a PRP, our liability is well defined as a consequence of a governmental 
decision and an agreement among liable parties as to the share each will pay for implementing that remedy. At other sites, 
where no remedy has been selected or the liable parties have been unable to agree on an appropriate allocation, our future 
costs are uncertain. 

On  October 11,  2017,  the  EPA  issued  its  Record  of  Decision  (“ROD”)  with  respect  to  the  previously  proposed 
remediation plan for the San Jacinto waste pits in Harris County, Texas. McGinnes Industrial Maintenance Corporation 
(“MIMC”), an indirect wholly-owned subsidiary of WM, operated some of the waste pits from 1965 to 1966 and has been 
named as a site PRP. In 1998, WM acquired the stock of the parent entity of MIMC. MIMC has been working with the 
EPA and other named PRPs as the process of addressing the site proceeds. On April 9, 2018, MIMC and International 
Paper Company entered into an Administrative Order on Consent agreement with the EPA to develop a remedial design 
for the EPA’s proposed remedy for the site. Allocation of responsibility among the PRPs for the proposed remedy has not 
been established. As of December 31, 2020 and 2019, the recorded liability for MIMC’s estimated potential share of the 
EPA’s proposed remedy and related costs was $55 million and $56 million, respectively. MIMC’s ultimate liability could 
be materially different from current estimates. 

From  time  to  time,  we  are  also  named  as  defendants  in  personal  injury  and  property  damage  lawsuits,  including 
purported class actions, on the basis of having owned, operated or transported waste to a disposal facility that is alleged to 
have  contaminated  the  environment  or,  in  certain  cases,  on  the  basis  of  having  conducted  environmental  remediation 
activities at sites. Some of the lawsuits may seek to have us pay the costs of monitoring of allegedly affected sites and 
health care examinations of allegedly affected persons for a substantial period of time even where no actual damage is 
proven. While we believe we have meritorious defenses to these lawsuits, the ultimate resolution is often substantially 
uncertain due to the difficulty of determining the cause, extent and impact of alleged contamination (which may have 
occurred over a long period of time), the potential for successive groups of complainants to emerge, the diversity of the 
individual plaintiffs’ circumstances, and the potential contribution or indemnification obligations of co-defendants or other 
third parties, among other factors. Additionally, we often enter into agreements with landowners imposing obligations on 
us to meet certain regulatory or contractual conditions upon site closure or upon termination of the agreements. Compliance 
with these agreements inherently involves subjective determinations and may result in disputes, including litigation. 

Litigation — As a large company with operations across the U.S. and Canada, we are subject to various proceedings, 
lawsuits, disputes and claims arising in the ordinary course of our business. Many of these actions raise complex factual 

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and legal issues and are subject to uncertainties. Actions that have been filed against us, and that may be filed against us 
in the future, include personal injury, property damage, commercial, customer, and employment-related claims, including 
purported state and national class action lawsuits related to: alleged environmental contamination, including releases of 
hazardous material and odors; sales and marketing practices, customer service agreements and prices and fees; and federal 
and state wage and hour and other laws. The plaintiffs in some actions seek unspecified damages or injunctive relief, or 
both.  These  actions  are  in  various  procedural  stages,  and some  are  covered  in part by insurance.  We  currently do  not 
believe that the eventual outcome of any such actions will have a material adverse effect on the Company’s business, 
financial condition, results of operations or cash flows. 

WM’s charter and bylaws provide that WM shall indemnify against all liabilities and expenses, and upon request shall 
advance expenses to any person, who is subject to a pending or threatened proceeding because such person is or was a 
director or officer of the Company. Such indemnification is required to the maximum extent permitted under Delaware 
law. Accordingly, the director or officer must execute an undertaking to reimburse the Company for any fees advanced if 
it  is  later  determined  that  the  director  or  officer  was  not  permitted  to  have  such  fees  advanced  under  Delaware  law. 
Additionally, the Company has direct contractual obligations to provide indemnification to each of the members of WM’s 
Board of Directors and each of WM’s executive officers. The Company may incur substantial expenses in connection with 
the fulfillment of its advancement of costs and indemnification obligations in connection with actions or proceedings that 
may be brought against its former or current officers, directors and employees. 

Multiemployer Defined Benefit Pension Plans — About 20% of our workforce is covered by collective bargaining 
agreements with various local unions across the U.S. and Canada. As a result of some of these agreements, certain of our 
subsidiaries are participating employers in a number of Multiemployer Pension Plans for the covered employees. Refer to 
Note 10  for  additional  information  about  our  participation  in  Multiemployer  Pension  Plans  considered  individually 
significant. In connection with our ongoing renegotiation of various collective bargaining agreements, we may discuss and 
negotiate for the complete or partial withdrawal from one or more of these Multiemployer Pension Plans. A complete or 
partial withdrawal from a Multiemployer Pension Plan may also occur if employees covered by a collective bargaining 
agreement vote to decertify a union from continuing to represent them. Any other circumstance resulting in a decline in 
Company contributions to a Multiemployer Pension Plan through a reduction in the labor force, whether through attrition 
over time or through a business event (such as the discontinuation or nonrenewal of a customer contract, the decertification 
of  a  union,  or  relocation,  reduction  or  discontinuance  of  certain  operations)  may  also  trigger  a  complete  or  partial 
withdrawal from one or more of these pension plans. 

In 2020, 2019 and 2018, we recognized $4 million, $1 million and $3 million, respectively, of charges to operating 
expenses for the withdrawal from certain underfunded Multiemployer Pension Plans. We do not believe that any future 
liability relating to our past or current participation in, or withdrawals from, the Multiemployer Pension Plans to which we 
contribute will have a material adverse effect on our business, financial condition or liquidity. However, liability for future 
withdrawals could have a material adverse effect on our results of operations or cash flows for a particular reporting period, 
depending on the number of employees withdrawn and the financial condition of the Multiemployer Pension Plan(s) at the 
time of such withdrawal(s). 

Tax  Matters —  We  maintain  a  liability  for  uncertain  tax  positions,  the  balance  of  which  management  believes  is 
adequate. Results of audit assessments by taxing authorities are not currently expected to have a material adverse effect 
on our financial condition, results of operations or cash flows. See Note 9 for additional discussion regarding income taxes. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

12.  Asset Impairments and Unusual Items 

(Gain) Loss from Divestitures, Asset Impairments and Unusual Items, Net 

The following table summarizes the major components of (gain) loss from divestitures, asset impairments and unusual 

items, net for the year ended December 31 (in millions): 

Gain from divestitures, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Asset impairments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

  $ 

2020 

2019 

2018 

 (33)  $ 
 68  
 35   $ 

 —   $ 
 42  
 42   $ 

 (96)
 38 
 (58)

During  the  year  ended  December  31,  2020,  we  recognized  $35  million  of  net  charges  primarily  related  to  the 

following: 

Gain from Divestitures, Net — As discussed further in Note 18, we and Advanced Disposal entered into an agreement 
that  provided  for  GFL  Environmental  to  acquire  a  combination  of  assets  from  us  and  Advanced  Disposal  to  address 
divestitures  required  by  the  U.S.  Department  of  Justice  in  connection  with  our  acquisition  of  Advanced  Disposal  (as 
subsequently  amended,  the  “Divestiture  Agreement”).  Immediately  following  the  closing  of  the  Advanced  Disposal 
acquisition,  the  transactions  contemplated  by  the  Divestiture  Agreement  were  consummated  and  the  Company 
subsequently received cash proceeds of $856 million, subject to certain post-closing adjustments. We recognized a net 
gain of $33 million on our net assets divested under the Divestiture Agreement, primarily within our Tier 2 segment.  

Energy Services Asset Impairments — During the second quarter of 2020, the Company tested the recoverability of 
certain energy services assets in our Tier 1 segment. Indicators of impairment included (i) the sharp downturn in oil demand 
that has led to a significant decline in oil prices and production activities, which we project will have long-term impacts 
on the utilization of our assets and (ii) significant shifts in our business, including increases in competition and customers 
choosing  to  bury  waste  on  site  versus  in  a  landfill,  reducing  our  revenue  outlook.  The  Company  determined  that  the 
carrying  amount  of  the  asset  group  was  not  fully  recoverable.  As  a  result,  we  recognized  $41  million  of  non-cash 
impairment charges primarily related to two landfills and an oil field waste injection facility in our Tier 1 segment. We 
wrote down the net book value of these assets to their estimated fair value using an income approach based on estimated 
future  cash  flow  projections  (Level  3).  The  aggregate  fair  value  of  the  impaired  asset  group  was  $8  million  as  of 
June 30, 2020.  The  Company  tested  the  recoverability  of  an  additional  $239  million  in  energy  services  assets  and 
determined that the carrying amount was recoverable as of June 30, 2020. No new indicators of impairment were identified 
during the second half of 2020. 

Other  Impairments  —  In  addition  to  the  energy  services  impairments  noted  above,  we  recognized  a  $20  million 
non-cash impairment charge in our Tier 3 segment due to management’s decision to close a landfill once its constructed 
airspace is filled and abandon any remaining permitted airspace, which was considered an impairment indicator. As the 
carrying value was not recoverable, we wrote off the entire net book value of the asset using an income approach based 
on estimated future cash flow projections (Level 3). The impairment charge was comprised of $12 million related to the 
carrying value of the asset and $8 million related to the acceleration of the expected timing of capping, closure and post-
closure activities, which is discussed further in Note 4. 

Additionally, during the third quarter of 2020, we recognized $7 million of net charges primarily related to non-cash 
impairments of certain assets within our WM Renewable Energy business in our Other segment. As the carrying values of 
the assets were not recoverable, we wrote off their entire net carrying value using an income approach based on estimated 
future cash flow projections (Level 3). 

113 

 
 
 
 
 
 
 
 
 
 
 
  
     
     
     
  
  
  
 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

During the year ended December 31, 2019, we recognized asset impairments of $42 million, related to (i) $27 million 
of  goodwill  impairment  charges  of  which  $17  million  related  to  our  EES  business  and  $10  million  related  to  our 
LampTracker®  reporting  unit  and  (ii)  $15  million  of  asset  impairment  charges  primarily  related  to  certain  solid  waste 
operations.  

During  the  year  ended  December  31,  2018,  we  recognized  net  gains  of  $58 million,  primarily  related  to  (i)  a 
$52 million  gain  associated  with  the  sale  of  certain  hauling  operations  in  our  Tier  1  segment  and  (ii)  net  gains  of 
$44 million substantially all from divestitures of certain ancillary operations. These gains were partially offset by (i) a 
$30 million charge to impair a landfill in our Tier 3 segment based on an internally developed discounted projected cash 
flow analysis, taking into account continued volume decreases and revised capping cost estimates and (ii) $8 million of 
impairment charges primarily related to our LampTracker® reporting unit. 

See  Note 3  for  additional  information  related  to  the  accounting  policy  and  analysis  involved  in  identifying  and 
calculating impairments. See Note 20 for additional information  related to the impact of impairments on the results of 
operations of our reportable segments. 

Equity in Net Losses of Unconsolidated Entities 

During the year ended December 31, 2020 we recorded a non-cash impairment charge of $7 million related to our 
investment in a refined coal facility which is discussed further in Notes 9 and 19. The fair value of our investment was not 
readily determinable; thus, we determined the fair value using management assumptions pertaining to investment value 
(Level 3). 

Other, Net 

During the first quarter of 2019, we recognized a $52 million non-cash impairment charge related to our minority-
owned investment in a waste conversion technology business. We wrote down our investment to its estimated fair value 
as the result of recent third-party investor’s transactions in these securities. The fair value of our investment was not readily 
determinable;  thus,  we  determined  the  fair  value  utilizing  a  combination  of  quoted  price  inputs  for  the  equity  in  our 
investment (Level 2) and certain management assumptions pertaining to investment value (Level 3). 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

13.  Accumulated Other Comprehensive Income (Loss) 

The changes in the balances of each component of accumulated other comprehensive income (loss), net of tax, which 
is  included  as  a  component  of  WM  stockholders’  equity,  are  as  follows  (in  millions,  with  amounts  in  parentheses 
representing decreases to accumulated other comprehensive income): 

Foreign 
  Available-  Currency    Retirement  

Post- 

Balance, December 31, 2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

for-Sale    Translation  

  Derivative   
    Instruments     Securities     Adjustments     Obligations      Total 
 (3)  $  8 

 (33)  $ 

 29   $ 

 15   $ 

Benefit 

Other comprehensive income (loss) before reclassifications, 

net of tax expense (benefit) of $0, $2, $0 and $1, 
respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      

Amounts reclassified from accumulated other comprehensive 
(income) loss, net of tax (expense) benefit of $3, $0, $0 and 
$0, respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Net current period other comprehensive income (loss)  . . . . . . . . . .      
Adoption of new accounting standard (a) . . . . . . . . . . . . . . . . . . . . .     
Balance, December 31, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

Other comprehensive income (loss) before reclassifications, 

net of tax expense (benefit) of $0, $5, $0 and $1, 
respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      

Amounts reclassified from accumulated other comprehensive 
(income) loss, net of tax (expense) benefit of $3, $0, $0 and 
$0, respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Net current period other comprehensive income (loss)  . . . . . . . . . .      
Balance, December 31, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

Other comprehensive income (loss) before reclassifications, 

net of tax expense (benefit) of $2, $4, $0 and $1, 
respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      

Amounts reclassified from accumulated other comprehensive 
(income) loss, net of tax (expense) benefit of $2, $0, $0 and 
$(1), respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      
Net current period other comprehensive income (loss)  . . . . . . . . . .      
Balance, December 31, 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

 —     

 5     

 (105)    

 2      (98)

 8     
 8     
 (7)   
 (32)  $ 

 —     
 5     
 3    
 23   $ 

 —     
 (105)    
 —    
 (76)  $ 

 —     
 8 
 2      (90)
 (5)
 (1)   
 (2)  $ (87)

 —     

 15     

 55     

 2       72 

 8     
 8     
 (24)  $ 

 —     
 15     
 38   $ 

 —     
 55     
 (21)  $ 

 (1)    
 7 
 1       79 
 (1)  $  (8)

 7     

 12     

 20     

 2       41 

 8     
 15     
 (9)  $ 

 (1)    
 11     
 49   $ 

 —     
 20     
 (1)  $ 

 (1)    
 6 
 1       47 
 —   $  39 

(a)  As of January 1, 2018, we adopted ASU 2018-02 and reclassified stranded tax effects to retained earnings.  

14.  Capital Stock, Dividends and Common Stock Repurchase Program 

Capital Stock 

We  have  1.5  billion  shares  of  authorized  common  stock  with  a  par  value  of  $0.01  per  common  share.  As  of 
December 31, 2020, we had 422.8 million shares of common stock issued and outstanding. The Board of Directors is 
authorized to issue preferred stock in series, and with respect to each series, to fix its designation, relative rights (including 
voting, dividend, conversion, sinking fund, and redemption rights), preferences (including dividends and liquidation) and 
limitations.  We  have  10  million  shares  of  authorized  preferred  stock,  $0.01  par  value,  none  of  which  is  currently 
outstanding. 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Dividends 

Our  quarterly  dividends  have  been  declared  by  our  Board  of  Directors.  Cash  dividends  declared  and  paid  were 
$927 million in 2020, or $2.18 per common share, $876 million in 2019, or $2.05 per common share, and $802 million in 
2018, or $1.86 per common share. 

In  December 2020,  we  announced  that  our  Board  of  Directors  expects  to  increase  the  quarterly  dividend  from 
$0.545 to $0.575 per share for dividends declared in 2021. However, all future dividend declarations are at the discretion 
of the Board of Directors and depend on various factors, including our net earnings, financial condition, cash required for 
future business plans, growth and acquisitions and other factors the Board of Directors may deem relevant. 

Common Stock Repurchase Program 

The Company repurchases shares of its common stock as part of capital allocation programs authorized by our Board 
of Directors. Share repurchases during the reported periods were completed through accelerated share repurchase (“ASR”) 
agreements and, to a lesser extent, open market transactions. The terms of these ASR agreements required that we deliver 
cash at the beginning of each ASR repurchase period. In exchange, we received a portion of the total shares expected to 
be repurchased based on the then-current market price of our common stock. The remaining shares repurchased over the 
course  of  each  repurchase  period  are  delivered  to  us  once  the  repurchase  period  is  complete.  Shares  repurchased  are 
reflected  in  the  period  the  shares  are  delivered  to  us.  The  following  is a  summary  of our  share repurchases under our 
common stock repurchase program for the year ended December 31: 

Shares repurchased (in thousands) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
Weighted average price per share  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 
Total repurchases (in millions) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 

 3,687     
 108.92   $ 
 402   $ 

 2,247     
 108.60   $ 
 244   $ 

2020(a) 

2019(b) 

2018(c) 
 11,673 
 86.35 
 1,008 

(a)  During 2020, we executed and completed an ASR agreement to repurchase $313 million of our common stock and 
received 2.8 million shares in connection with this ASR agreement. We also repurchased an additional 0.9 million 
shares of our common stock in open market transactions  in compliance with Rule 10b5-1 and Rule 10b-18 of the 
Securities Exchange Act of 1934 (“Exchange Act”) for $89 million, inclusive of per-share commissions.  

(b)  During 2019, we executed and completed an ASR agreement to repurchase $180 million of our common stock and 
received 1.6 million shares in connection with this ASR agreement. We also repurchased an additional 0.7 million 
shares of our common stock in open market transactions  in compliance with Rule 10b5-1 and Rule 10b-18 of the 
Exchange Act for $64 million, inclusive of per-share commissions.  

(c)  During 2018, we executed and completed four ASR agreements to repurchase $850 million of our common stock and 
we  received  9.8  million  shares  in  connection  with  these  ASR  agreements.  We  also  repurchased  an  additional 
1.9 million shares of our common stock in open market transactions in compliance with Rule 10b5-1 and Rule 10b-18 
of the Exchange Act for $158 million, inclusive of per-share commissions, which includes $4 million paid in 2019. 

We  announced  in  December  2020  that  the  Board  of  Directors  has  authorized  up  to  $1.35  billion  in  future  share 
repurchases,  which  supersedes  and replaces  remaining  authority  under  any prior  Board  of  Directors’ authorization  for 
share repurchases. Any future share repurchases will be made at the discretion of management and will depend on factors 
similar to those considered by the Board of Directors in making dividend declarations, including our net earnings, financial 
condition and cash required for future business plans, growth and acquisitions. 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

15.  Equity-Based Compensation 

Employee Stock Purchase Plan 

We have an Employee Stock Purchase Plan (“ESPP”) under which employees that have been employed for at least 
30 days may purchase shares of our common stock at a discount. The plan provides for two offering periods for purchases: 
January through June and July through December. At the end of each offering period, enrolled employees purchase shares 
of our common stock at a price equal to 85% of the lesser of the market value of the stock on the first and last day of such 
offering  period.  The  purchases  are  made  at  the  end  of  an  offering  period  with  funds  accumulated  through  payroll 
deductions over the course of the offering period. Subject to limitations set forth in the plan and under IRS regulations, 
eligible employees may elect to have up to 10% of their base pay deducted during the offering period. The total number 
of shares issued under the plan for the offering periods in 2020, 2019 and 2018 was approximately 570,000, 537,000 and 
582,000,  respectively.  After  the  January 2021  issuance  of  shares  associated  with  the  July to  December 2020  offering 
period, 3.2 million shares remain available for issuance under the ESPP, which includes 3.0 million additional shares that 
stockholders approved in May 2020 for future issuance. 

As a result of our ESPP, annual compensation expense increased by $13 million, or $10 million net of tax expense, 
for 2020, $10 million, or $7 million net of tax expense, for 2019 and $9 million, or $7 million net of tax expense, for 2018. 

Employee Stock Incentive Plans 

In May 2014, our stockholders approved our 2014 Stock Incentive Plan (the “2014 Plan”) to replace our 2009 Stock 
Incentive Plan (the “2009 Plan”). The 2014 Plan authorized 23.8 million shares of our common stock for issuance pursuant 
to the 2014 Plan, plus the approximately 1.1 million shares that then remained available for issuance under the 2009 Plan, 
and  any  shares  subject  to  outstanding  awards  under  both  incentive  plans  that  are  subsequently  cancelled,  forfeited, 
terminate, expire or lapse. In May 2020, the Company’s Board of Directors amended the 2014 Plan to provide that future 
shares  surrendered  in  payment  of  the  exercise  or  purchase  price  of  an  award,  or  any  future  shares  used  to  satisfy  the 
withholding  obligations,  shall  no  longer  be  available  for  the  grant  of  another  award  under  the  2014  Plan.  As  of 
December 31, 2020, approximately 18.0 million shares were available for future grants under the 2014 Plan. All of our 
equity-based compensation awards described herein have been made pursuant to either our 2009 Plan or our 2014 Plan, 
collectively referred to as the “Incentive Plans”. We currently utilize treasury shares to meet the needs of our equity-based 
compensation programs. 

Pursuant to the Incentive Plans, we have the ability to issue stock options, stock appreciation rights and stock awards, 
including restricted stock, restricted stock units (“RSUs”) and performance share units (“PSUs”). The terms and conditions 
of equity awards granted under the Incentive Plans are determined by the Management Development and Compensation 
Committee of our Board of Directors. 

The 2020 annual incentive plan awards granted to the Company’s senior leadership team, which generally includes 
the Company’s executive officers, included a combination of PSUs and stock options. The Incentive Plans awards granted 
to  other  eligible  employees  included  a  combination  of  PSUs,  RSUs  and  stock  options  in  2020.  The  Company  also 
periodically grants RSUs to employees working on key initiatives, in connection with new hires and promotions and to 
field-based managers. 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Restricted Stock Units — A summary of our RSUs is presented in the table below (units in thousands): 

Unvested as of January 1, 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Vested . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Forfeited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Unvested as of December 31, 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

  Weighted Average

Per Share 
Fair Value 

Units 

 348   $ 
 122   $ 
 (125)  $ 
 (14)  $ 
 331   $ 

 86.15 
 123.21 
 73.78 
 100.82 
 103.84 

The  total  fair  market  value  of  RSUs  that  vested  during  the years  ended  December 31,  2020,  2019  and  2018  was 
$14 million,  $15 million  and  $13 million,  respectively.  During  the year  ended  December 31, 2020,  we  issued 
approximately 89,000 shares of common stock for these vested RSUs, net of approximately 36,000 units deferred or used 
for payment of associated taxes. 

RSUs may not be voted or sold by award recipients until time-based vesting restrictions have lapsed. RSUs primarily 
provide  for  three-year  cliff vesting and  include dividend  equivalents  accumulated during  the vesting  period.  Unvested 
units are subject to forfeiture in the event of voluntary or for-cause termination. RSUs are subject to pro-rata vesting upon 
an employee’s retirement or involuntary termination other than for cause and generally payout at the end of the three-year 
vesting period and become immediately vested in the event of an employee’s death or disability. 

Compensation expense associated with RSUs is measured based on the grant-date fair value of our common stock and 
is  recognized  on  a  straight-line  basis  over  the  required  employment  period,  which  is  generally  the  vesting  period. 
Compensation  expense  is  only  recognized  for  those  awards  that  we  expect  to  vest,  which  we  estimate  based  upon  an 
assessment of expected forfeitures. 

Performance Share Units — Two types of PSUs are currently outstanding: (i) PSUs for which payout is dependent on 
total  shareholder  return  relative  to  the  S&P  500  (“TSR  PSUs”)  and  (ii) PSUs  for  which  payout  is  dependent  on  the 
Company’s performance against pre-established adjusted cash flow metrics (“Cash Flow PSUs”). Both types of PSUs are 
payable  in  shares  of  common  stock  after  the  end  of  a  three-year  performance  period,  when  the  Company’s  financial 
performance for the entire performance period is reported, typically in mid- to late-February of the succeeding year. At 
the end of the performance period, the number of shares awarded can range from 0% to 200% of the targeted amount, 
depending on the performance against the pre-established targets. A summary of our PSUs, at 100% of the targeted amount, 
is presented in the table below (units in thousands): 

Unvested as of January 1, 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Vested . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Forfeited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Unvested as of December 31, 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

      Weighted Average

Per Share 
Fair Value 

Units 

 1,077   $ 
 301   $ 
 (362)  $ 
 (17)  $ 
 999   $ 

 99.66 
 153.34 
 84.54 
 121.81 
 120.95 

The  determination  of  achievement  of  performance  results  and  corresponding  vesting  of  PSUs  for  the  three-year 
performance  period  ended  December 31,  2020  was  performed  by  the  Management  Development  and  Compensation 
Committee in February 2021. Accordingly, vesting information for such awards is not included in the table above as of 
December 31, 2020.  The  “vested”  PSUs  are  for  the  three-year  performance  period  ended  December 31, 2019,  as 
achievement of performance results and corresponding vesting was determined in February 2020. The performance of the 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Company’s common stock for purposes of the TSR PSUs exceeded target and neared maximum performance criteria, and 
the Company’s financial results, as measured for purposes of the Cash Flow PSUs, achieved the maximum performance 
criteria. Accordingly, recipients of the PSU awards received a payout of 194.7% of the vested TSR PSUs and 200% of the 
vested Cash Flow PSUs. In February 2020, approximately 715,000 PSUs vested and we issued approximately 476,000 
shares of common stock for these vested PSUs, net of units deferred or used for payment of associated taxes. The shares 
of common stock that were issued or deferred during the years ended December 31, 2020, 2019 and 2018 for prior PSU 
award grants had a fair market value of $89 million, $84 million and $78 million, respectively.  

PSUs have no voting rights. PSUs receive dividend equivalents that are paid out in cash based on the number of shares 
that vest at the end of the awards’ performance period. Subject to attainment of the performance metrics described above, 
PSUs are payable to an employee (or his beneficiary) upon death or disability as if that employee had remained employed 
until the end of the performance period. PSUs are generally subject to pro-rata vesting upon an employee’s involuntary 
termination other than for cause and are subject to forfeiture in the event of voluntary or for-cause termination. The terms 
of the award agreements for outstanding PSUs provide for continued vesting following retirement as if the employee had 
remained  employed  until  the  end  of  the  performance  period,  and  compensation  expense  for  PSUs  granted  to 
retirement-eligible employees is accelerated over the period that the recipient becomes retirement-eligible plus a defined 
service requirement. 

Compensation expense associated with our Cash Flow PSUs is based on the grant-date fair value of our common 
stock. Compensation expense is recognized ratably over the performance period based on our estimated achievement of 
the established performance criteria. Compensation expense is only recognized for those awards that we expect to vest, 
which we estimate based upon an assessment of both the probability that the performance criteria will be achieved and 
expected forfeitures. The grant-date fair value of our TSR PSUs is based on a Monte Carlo valuation and compensation 
expense is recognized on a straight-line basis over the vesting period. Compensation expense is recognized for all TSR 
PSUs whether or not the market conditions are achieved less expected forfeitures. 

Deferred Units — Certain employees can elect to defer some or all of the vested RSU or PSU awards until a specified 
date  or  dates  they  choose.  Deferred  units  are  not  invested,  nor  do  they  earn  interest,  but  deferred  amounts  do  receive 
dividend equivalents paid in cash during deferral at the same time and at the same rate as dividends on the Company’s 
common  stock.  Deferred  amounts  are  paid  out  in  shares  of  common  stock  at  the  end  of  the  deferral  period.  As  of 
December 31, 2020, we had approximately 197,000 vested deferred units outstanding. 

Stock Options — Stock options granted vest primarily in 25% increments on the first two anniversaries of the date of 
grant with the remaining 50% vesting on the third anniversary. The exercise price of the options is the average of the high 
and low market value of our common stock on the date of grant, and the options have a term of 10 years. A summary of 
our stock options is presented in the table below (options in thousands):  

      Weighted Average

Per Share 

Outstanding as of January 1, 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Forfeited or expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Outstanding as of December 31, 2020 (a)   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Exercisable as of December 31, 2020 (b)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

Options 

 3,938   $ 
 684   $ 
 (1,039)  $ 
 (40)  $ 
 3,543   $ 
 1,910   $ 

      Exercise Price 
 69.66 
 126.01 
 116.18 
 102.11 
 82.86 
 62.21 

(a)  Stock options outstanding as of December 31, 2020 have a weighted average remaining contractual term of 6.5 years 
and  an  aggregate  intrinsic  value  of  $130 million  based  on  the  market  value  of  our  common  stock  on 
December 31, 2020. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

(b)  Stock options exercisable as of December 31, 2020 have an aggregate intrinsic value of $106 million based on the 

market value of our common stock on December 31, 2020. 

We received cash proceeds of $63 million, $67 million and $52 million during the years ended December 31, 2020, 
2019  and  2018,  respectively,  from  employee  stock  option  exercises.  The  aggregate  intrinsic  value  of  stock  options 
exercised  during  the years  ended  December 31, 2020,  2019  and  2018  was  $58 million,  $71 million  and  $41 million, 
respectively. 

Stock options exercisable as of December 31, 2020 were as follows (options in thousands): 

Range of Exercise Prices 
$33.49-$50.00 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
$50.01-$70.00 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
$70.01-$100.00 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
$100.01-$126.01 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
$33.49-$126.01 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     

 520   $ 
 564   $ 
 825   $ 
 1   $ 
 1,910   $ 

    Weighted Average      
Per Share 

      Options       Exercise Price 

  Weighted Average
     Remaining Years 
 2.0 
 4.7 
 6.8 
 9.1 
 4.9 

 38.54   
 55.53   
 81.66   
 126.01   
 62.21   

All unvested stock options shall become exercisable upon the award recipient’s death or disability. In the event of a 
recipient’s  retirement,  stock  options  shall  continue  to  vest  pursuant  to  the  original  schedule  set  forth  in  the  award 
agreement. If the recipient is terminated by the Company without cause or voluntarily resigns, the recipient shall be entitled 
to  exercise  all  stock  options  outstanding  and  exercisable  within  a  specified  time  frame  after  such  termination.  All 
outstanding stock options, whether exercisable or not, are forfeited upon termination for cause. 

We account for our employee stock options under the fair value method of accounting using a Black-Scholes valuation 
model to measure stock option expense at the date of grant. The weighted average grant-date fair value of stock options 
granted during the years ended December 31, 2020, 2019 and 2018 was $15.82, $12.22 and $12.16, respectively. The fair 
value of stock options at the date of grant is amortized to expense over the vesting period less expected forfeitures, except 
for  stock  options  granted  to  retirement-eligible  employees,  for  which  expense  is  accelerated  over  the  period  that  the 
recipient  becomes  retirement-eligible.  The  following  table  presents  the  weighted  average  assumptions  used  to  value 
employee stock options granted during the year ended December 31 under the Black-Scholes valuation model: 

Expected option life  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
Expected volatility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .       16.6 %   
 1.7 %   
Expected dividend yield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     
 1.4 %   
Risk-free interest rate  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     

    15.5 %   
 2.1 %   
 2.5 %   

    17.9 % 
 2.2 % 
 2.6 % 

2020 
 4.6 years  

2019 
 4.2 years  

2018 
 4.3 years

The Company bases its expected option life on the expected exercise and termination behavior of its optionees and an 
appropriate model of the Company’s future stock price. The expected volatility assumption is derived from the historical 
volatility of the Company’s common stock over the most recent period commensurate with the estimated expected life of 
the Company’s stock options, combined with other relevant factors including implied volatility in market-traded options 
on the Company’s stock. The dividend yield is the annual rate of dividends per share over the exercise price of the option 
as of the grant date. 

For the years ended December 31, 2020, 2019 and 2018, we recognized $79 million, $75 million and $79 million, 
respectively, of compensation expense associated with RSU, PSU and stock option awards as a component of selling, 
general and administrative expenses in our Consolidated Statements of Operations. Our income tax expense for the years 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

ended  December 31,  2020,  2019  and  2018  includes  related  income  tax  benefits  of  $15 million,  $17 million  and 
$17 million, respectively. We have not capitalized any equity-based compensation costs during the reported periods. 

As  of  December 31, 2020,  we  estimate  that  $46 million  of  currently  unrecognized  compensation  expense  will  be 
recognized over a weighted average period of 1.5 years for our unvested RSU, PSU and stock option awards issued and 
outstanding. 

Non-Employee Director Plan 

Our non-employee directors currently receive annual grants of shares of our common stock, generally payable in two 

equal installments, under the 2014 Plan described above. 

16.  Earnings Per Share 

Basic  and  diluted  earnings  per  share  were  computed  using  the  following  common  share  data  for  the year  ended 

December 31 (shares in millions): 

Number of common shares outstanding at end of period . . . . . . . . . . . . . . . . . . . . . . .    
Effect of using weighted average common shares outstanding  . . . . . . . . . . . . . . .    
Weighted average basic common shares outstanding . . . . . . . . . . . . . . . . . . . . . . . . . .    

Dilutive effect of equity-based compensation awards and other contingently 

issuable shares   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Weighted average diluted common shares outstanding . . . . . . . . . . . . . . . . . . . . . . . .    
Potentially issuable shares  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Number of anti-dilutive potentially issuable shares excluded from diluted common 

2020 
 422.8  
0.2  
423.0  

 2.1  
425.1  
 6.1  

2019 
 424.3   
 0.3   
 424.6   

 2.9   
 427.5   
 6.7   

2018 
 424.0 
 5.1 
 429.1 

 3.1 
 432.2 
 7.4 

shares outstanding  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

1.6  

 0.7   

 1.5 

17.  Fair Value Measurements 

Assets and Liabilities Accounted for at Fair Value 

Fair value is defined as the price that would be received from selling an asset or paid to transfer a liability in an orderly 
transaction between market participants at the measurement date. When measuring assets and liabilities that are required 
to be recorded at fair value, the Company considers the principal or most advantageous market in which the Company 
would transact. Fair value is estimated by applying the following hierarchy, which prioritizes the inputs used to measure 
fair value into three levels and bases the categorization within the hierarchy upon the lowest level of input that is available 
and significant to the fair value measurement: 

Level 1 — Quoted prices in active markets for identical assets or liabilities. 

Level 2 — Observable inputs other than quoted prices in active markets for identical assets and liabilities, quoted prices 
for identical or similar assets or liabilities in inactive markets, or other inputs that are observable or can be corroborated 
by observable market data for substantially the full term of the assets or liabilities. 

Level  3 —  Inputs  that  are  generally  unobservable  and  typically  reflect  management’s  estimate  of  assumptions  that 
market participants would use in pricing the asset or liability. 

We use valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs. 
In  measuring  the  fair  value  of  our  assets  and  liabilities,  we  use  market  data  or  assumptions  that  we  believe  market 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

participants would use in pricing an asset or liability, including assumptions about risk when appropriate. Our assets and 
liabilities that are measured at fair value on a recurring basis include the following as of December 31 (in millions): 

Quoted prices in active markets (Level 1): 

Cash equivalents and money market funds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 

 530    $ 

 3,527 

Significant other observable inputs (Level 2): 

Available-for-sale securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

 390  

 350 

Significant unobservable inputs (Level 3): 

Redeemable preferred stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

Total Assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $ 

 49   
 969   $ 

 49 
 3,926 

2020 

2019 

See Note 12 for information related to our nonrecurring fair value measurements and the impact of impairments. See 
Note 18 for information related to the nonrecurring fair value measurement of assets and liabilities acquired in connection 
with our acquisition of Advanced Disposal. 

Cash Equivalents and Money Market Funds 

Cash equivalents primarily include short-term interest-bearing instruments with maturities of three months or less. 
We invest portions of our restricted trust and escrow account balances in money market funds and we measure the fair 
value of these investments using quoted prices in active markets for identical assets. The fair value of our cash equivalents 
and money market funds approximates our cost basis in these instruments. The decrease in 2020 is primarily due to funding 
our acquisition of Advanced Disposal. See Notes 7 and 18 for additional information.  

Available-for-Sale Securities 

Our  available-for-sale  securities  include  restricted  trust  and  escrow  account  balances  and  an  investment  in  an 
unconsolidated entity, as discussed in Note 19. We invest primarily in debt securities, including U.S. Treasury securities, 
U.S. agency securities, municipal securities and mortgage- and asset-backed securities, which generally mature over the 
next nine years. Additionally, some funds are invested in equity securities. We measure the fair value of these securities 
using quoted prices for identical or similar assets in inactive markets. Any changes in fair value of these trusts related to 
unrealized gains and losses have been appropriately reflected as a component of accumulated other comprehensive income 
(loss).  

Redeemable Preferred Stock 

Redeemable  preferred  stock  is  related  to  noncontrolling  investments  in  unconsolidated  entities  and  is  included  in 
investments in unconsolidated entities in our Consolidated Balance Sheets. The fair value of our investments have been 
measured based on third-party investors’ recent or pending transactions in these securities, which are considered the best 
evidence of fair value. When this evidence is not available, we use other valuation techniques as appropriate and available. 
These  valuation  methodologies  may  include  transactions  in  similar  instruments,  discounted  cash  flow  techniques, 
third-party appraisals or industry multiples and public company comparable transactions.  

Fair Value of Debt 

As of December 31, 2020 and 2019, the carrying value of our debt was $13.8 billion and $13.5 billion, respectively. 
The estimated fair value of our debt was approximately $15.2 billion and $14.5 billion as of December 31, 2020 and 2019, 
respectively. The increase in the fair value of debt was primarily attributable to decreases in current market rates for similar 
types of instruments. 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Although we have determined the estimated fair value amounts using available market information and commonly 
accepted valuation methodologies, considerable judgment is required in interpreting market data to develop the estimates 
of fair value. Accordingly, our estimates are not necessarily indicative of the amounts that we, or holders of the instruments, 
could realize in a current market exchange. The use of different assumptions or estimation methodologies could have a 
material effect on the estimated fair values. The fair value estimates are based on Level 2 inputs of the fair value hierarchy 
available  as  of  December 31, 2020  and  2019.  These  amounts  have  not  been  revalued  since  those  dates,  and  current 
estimates of fair value could differ significantly from the amounts presented. 

18.  Acquisitions and Divestitures  

Acquisitions 

We continue to pursue the acquisition of businesses that are accretive to our Solid Waste business and enhance and 
expand our existing service offerings. During the year ended December 31, 2020, we acquired four businesses related to 
our Solid Waste business, including the acquisition of Advanced Disposal discussed further below. Total consideration, 
net of cash acquired of $36 million, for all acquisitions was $4.1 billion, none of which related to other consideration such 
as purchase price holdbacks. In 2020, we paid $3 million of holdbacks, all of which related to prior year acquisitions. 
Contingent consideration obligations are primarily based on achievement by the acquired businesses of certain negotiated 
goals, which generally include targeted financial metrics. 

Advanced Disposal — On October 30, 2020, we completed the acquisition of all outstanding shares of Advanced 
Disposal for $30.30 per share in cash, pursuant to an Agreement and Plan of Merger dated April 14, 2019, as amended on 
June 24, 2020. Total enterprise value of the acquisition was $4.6 billion when including approximately $1.8 billion of 
Advanced Disposal’s net debt. This acquisition grows our footprint and allows us to provide differentiated, sustainable 
waste  management  and  recycling  services  to  approximately  three  million  new  commercial,  industrial  and  residential 
customers, primarily located in the Eastern half of the U.S. The acquisition was funded using our 364-day revolving credit 
facility and our commercial paper program, as discussed further in Note 7. For the year ended December 31, 2020, we 
incurred $156 million of acquisition and integration related costs, which are primarily classified as “Selling, general and 
administrative, expenses”. The post-closing operating results of Advanced Disposal have been included in our consolidated 
financial  statements,  within  our  existing  reportable  segments.  Since  the  acquisition  date,  Advanced  Disposal  has 
recognized  $205 million,  $142 million  and  $60 million  of  revenue,  operating  expenses  and  selling,  general  and 
administrative expenses, respectively, which are included in our Consolidated Statement of Operations. 

 Our consolidated financial statements have not been retroactively restated to include Advanced Disposal’s historical 
financial position or results of operations. The acquisition is accounted for as a business combination. In accordance with 
the purchase method of accounting, the purchase price paid has been allocated to the assets and liabilities acquired based 
upon their estimated fair values as of the acquisition date, with the excess of the purchase price over the net assets acquired 
recorded as goodwill. The Company valued the customer relationship asset using an income approach; specifically, the 
multi-period excess earnings method. The significant assumptions used to value customer relationships included, among 
others, attrition rates, revenue growth rate, and discount rate. The Company valued the landfill assets using an income 
approach; specifically, the multi-period excess earnings method. The significant assumptions used to value landfill assets 
included, among others, the forecasted revenue and revenue growth (including forecasted waste volumes and rate per ton), 
discount rate, and forecasted capital expenditures. We are in the process of valuing all of the assets and liabilities acquired 
in the acquisition, and, until we have completed our valuation process, there may be adjustments to our estimates of fair 
value and resulting preliminary purchase price allocation. 

Goodwill of $2.5 billion was calculated as the excess of the consideration paid over the net assets recognized and 
represents the future economic benefits expected to arise from other assets acquired that could not be individually identified 
and  separately  recognized.  Goodwill  has  been  assigned  to  our  Areas  that  have  integrated  these  operations  as  they  are 

123 

 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

benefitting from the synergies of the combination. Goodwill related to this acquisition is not deductible for income tax 
purposes. 

The allocation of the purchase price for the Advanced Disposal acquisition is preliminary and subject to change based 
on  the  finalization  of  our  detailed  valuations.  The  following  table  shows  the  preliminary  purchase  price  allocation 
(in millions): 

October 30, 2020 

Accounts and other receivables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $
Parts and supplies  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .         
Other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Assets held for sale (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Property and equipment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Goodwill  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Other intangible assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Investments in unconsolidated entities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Accounts payable  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Accrued liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Deferred revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Current portion of long-term debt  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Liabilities held for sale (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Long-term debt, less current portion (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Landfill and environmental remediation liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Deferred income taxes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Other liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    

Total purchase price  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $

 159 
 8 
 17 
 1,022 
 1,278 
 2,470 
 604 
 9 
 27 
 (107)
 (155)
 (19)
 (12)
 (234)
 (441)
 (242)
 (223)
 (79)
 4,082 

(a)  In connection with our acquisition of Advanced Disposal, we were required by the U.S. Department of Justice to 
divest assets, including a portion of the assets acquired from Advanced Disposal. Upon acquisition these assets met 
the criteria for reporting discontinued operations and were classified as held for sale and included within the “Assets 
held  for  sale”  and  “Liabilities  held  for  sale”  line  items  in  the  above  preliminary  allocation  of  purchase  price.  In 
accordance with the Divesture Agreement, we sold the net assets to GFL Environmental for total consideration of 
$856 million as discussed further in the Divestitures section below. 

(b)   At  the  time  of  acquisition,  Advanced  Disposal  had  outstanding  $425 million  of  5.625%  senior  notes  due 
November 2024, the fair value of which was $438 million. In November 2020, we redeemed the notes pursuant to an 
optional redemption feature. See Note 7 for additional information. 

The preliminary allocation of $604 million for other intangibles includes $575 million for customer relationships with 
an amortization period of 15 years and $29 million of other intangibles with a weighted average amortization period of 7 
years. 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

The unaudited pro forma financial information in the table below summarizes the combined results of operations for 
Waste Management and Advanced Disposal as though the companies had been combined as of January 1, 2019. Examples 
of adjustments made to arrive at the pro forma amounts include, but are not limited to, the following: 

•  The effect of divestitures required by the U.S. Department of Justice; 
• 
Intercompany true-ups based on acquisition/divestiture activity; 
•  Transaction expenses incurred by us and Advanced Disposal; 
•  Adjustments to depreciation and amortization expense due to step-up in fair value of the acquired assets; and 
• 

Interest expense adjustments. 

The following unaudited pro forma financial information is for informational purposes only and is not necessarily 
indicative  of  the  results  of  operations  that  would  have  been  achieved  as  if  the  acquisition  had  taken  place  as  of 
January 1, 2019 for the year ended December 31 (in millions, except per share amounts): 

Operating revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $   16,192   $   16,660 
 1,472 
Net income attributable to Waste Management, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 3.47 
Basic earnings per common share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Diluted earnings per common share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
 3.44 
Weighted average common shares outstanding: 

 1,685  
 3.99  
 3.96  

Basic  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

 423  
 425  

 425 
 428 

2020 

2019 

During  the year  ended  December 31,  2019,  we  acquired  18  businesses,  including  Petro  Waste  Environmental  LP 
(“Petro Waste”) discussed below, primarily related to our Solid Waste business. Total consideration, net of cash acquired, 
for all acquisitions was $515 million, which included $501 million in cash paid and other consideration of $14 million, 
primarily purchase price holdbacks. In 2019, we paid $6 million of contingent consideration, of which $4 million was 
related to acquisitions completed prior to 2019. In addition, we paid $20 million of holdbacks, of which $9 million related 
to  current  year  acquisitions. Contingent  consideration obligations  are  primarily  based on  achievement  by  the  acquired 
businesses of certain negotiated goals, which generally include targeted financial metrics. 

Total  consideration  for  our  2019  acquisitions  was  primarily  allocated  to  $350 million  of  property  and  equipment, 
$53 million  of  other  intangible  assets  and  $111 million  of  goodwill.  Other  intangible  assets  included  $38 million  of 
customer and supplier relationships and $15 million of covenants not-to-compete. The goodwill was primarily a result of 
expected synergies from combining the acquired businesses with our existing operations and was tax deductible. 

Petro Waste — On March 8, 2019, Waste Management Energy Services Holdings, LLC, an indirect wholly-owned 
subsidiary of WM, acquired Petro Waste. The acquired business provides comprehensive oilfield environmental services 
and  solid  waste  disposal  facilities  in  the  Permian  Basin  and  the  Eagle  Ford  Shale.  The  acquisition  has  expanded  our 
offerings and enhanced the quality of solid waste disposal services for oil and gas exploration and production operations 
in Texas. Our purchase price was primarily allocated to seven landfills, which are included in our property and equipment. 
The acquisition was funded using commercial paper borrowings, and the acquisition accounting for this transaction was 
finalized in 2019. The operating results of the acquired business did not have a material impact to our consolidated financial 
statements for the periods presented herein. Given the significant change in energy market dynamics since the time of the 
acquisition, we have seen a decline in the fair value of certain of these assets. The impairment recognized during 2020 is 
discussed further in Note 12. 

During the year ended December 31, 2018, we acquired 32 businesses primarily related to our Solid Waste business. 
Total consideration, net of cash acquired, for all acquisitions was $471 million, which included $440 million in cash paid 
and $31 million of other consideration, primarily purchase price holdbacks. In 2018, we paid $6 million of contingent 

125 

 
 
 
 
 
 
 
 
 
 
     
     
  
  
 
 
 
 
 
   
 
   
  
  
  
  
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

consideration  associated  with  acquisitions  completed  prior  to  2018.  In  addition,  we  paid  $20 million  of  holdbacks,  of 
which $15 million related to current year acquisitions.  

Total  consideration  for  our  2018  acquisitions  was  primarily  allocated  to  $115 million  of  property  and  equipment, 
$141 million of other  intangible  assets  and $248 million of goodwill. Other  intangible assets  included  $124 million of 
customer and supplier relationships, $16 million of covenants not-to-compete and $1 million of other intangible assets. 
The  goodwill  is  primarily  a  result  of  expected  synergies  from  combining  the  acquired  businesses  with  our  existing 
operations and substantially all is tax deductible. 

Divestitures 

In 2020, 2019 and 2018, the aggregate sales price for divestitures of certain landfill assets, as well as hauling and 
ancillary operations, was $856 million, $8 million and $153 million, and we recognized net gains of $33 million, net losses 
of less than $1 million and net gains of $96 million, respectively. Divestitures made in 2020 primarily consisted of assets 
required to be sold by the U.S. Department of Justice in connection with our acquisition of Advanced Disposal, as discussed 
above. In 2019 and 2018, the divestitures were made as part of our continuous focus on improving or divesting certain 
non-strategic or underperforming operations. The remaining amounts reported in the Consolidated Statements of Cash 
Flows generally relate to the sale of fixed assets. 

19.  Variable Interest Entities 

Following is a description of our financial interests in unconsolidated and consolidated variable interest entities that 

we consider significant: 

Low-Income Housing Properties and Refined Coal Facility Investments 

We do not consolidate our investments in entities established to manage low-income housing properties and a refined 
coal facility because we are not the primary beneficiary of these entities as we do not have the power to individually direct 
the activities of these entities. Accordingly, we account for these investments under the equity method of accounting. Our 
aggregate  investment  balance  in  these  entities  was  $228 million  and  $309 million  as  of  December 31, 2020  and  2019, 
respectively.  The  debt  balance  related  to  our  investments  in  low-income  housing  properties  was  $210 million  and 
$269 million as of December 31, 2020 and 2019, respectively. During the first quarter of 2020, the entity that owned the 
investment in the refined coal facility sold the majority of its assets, which resulted in a $7 million non-cash impairment 
of our investment. Additional information related to these investments is discussed in Note 9. 

Trust Funds for Final Capping, Closure, Post-Closure or Environmental Remediation Obligations 

Unconsolidated Variable Interest Entities — Trust funds that are established for both the benefit of the Company and 
the host community in which we operate are not consolidated because we are not the primary beneficiary of these entities 
as (i) we do not have the power to direct the significant activities of the trusts or (ii) power over the trusts’ significant 
activities is shared. Our interests in these trusts are accounted for as investments in unconsolidated entities and receivables. 
These amounts are recorded in other receivables, investments in unconsolidated entities and long-term other assets in our 
Consolidated  Balance  Sheets,  as  appropriate.  We  also  reflect  our  share  of  the  unrealized  gains  and  losses  on 
available-for-sale securities held by these trusts as a component of our accumulated other comprehensive income (loss). 
Our investments and receivables related to these trusts had an aggregate carrying value of $106 million and $101 million 
as of December 31, 2020 and 2019, respectively. 

Consolidated Variable Interest Entities — Trust funds for which we are the sole beneficiary are consolidated because 
we are the primary beneficiary. These trust funds are recorded in restricted trust and escrow accounts in our Consolidated 

126 

 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Balance  Sheets.  Unrealized  gains  and  losses  on  available-for-sale  securities  held  by  these  trusts  are  recorded  as  a 
component  of  accumulated  other  comprehensive  income  (loss).  These  trusts  had  a  fair  value  of  $114 million  and 
$109 million as of December 31, 2020 and 2019, respectively. 

20.  Segment and Related Information 

We evaluate, oversee and manage the financial performance of our Solid Waste business subsidiaries through our 
17 Areas. The 17 Areas constitute operating segments and we have evaluated the aggregation criteria and concluded that, 
based  on  the  similarities  between  our  Areas,  including  the  fact  that  our  Solid  Waste  business  is  homogenous  across 
geographies  with  the  same  services  offered  across  the  Areas,  aggregation  of  our  Areas  is  appropriate  for  purposes  of 
presenting our reportable segments. Accordingly, we have aggregated our 17 Areas into three tiers that we believe have 
similar economic characteristics and future prospects based in large part on a review of the Areas’ income from operations 
margins. The economic variations experienced by our Areas are attributable to a variety of factors, including regulatory 
environment  of  the  Area;  economic  environment  of  the  Area,  including  level  of  commercial  and  industrial  activity; 
population density; service offering mix and disposal logistics, with no one factor being singularly determinative of an 
Area’s current or future economic performance. 

In 2019, as part of our annual review process, we analyzed the Areas’ income from operations margins for purposes of 
segment reporting and realigned our Solid Waste tiers to reflect recent changes in their relative economic characteristics 
and prospects. These changes are the results of various factors including acquisitions, divestments, business mix and the 
economic climate of various geographies. As a result, we reclassified Western Canada from Tier 1 to Tier 2 and Northern 
California from Tier 3 to Tier 2. Reclassifications have been made to our prior period consolidated financial information 
to conform to the current year presentation. No realignment was necessary as part of our 2020 annual review process. The 
results from Advanced Disposal are included within our Tiers. 

Tier 1 is comprised of our operations across the Southern U.S., with the exception of the Southern California Area and 
the Florida Area, and also includes the New England Area and the tri-state Area of Michigan, Indiana and Ohio. Tier 2 
includes California, Canada, and the Wisconsin and Minnesota Area. Tier 3 encompasses all the remaining operations 
including the Pacific Northwest, the Mid-Atlantic region of the U.S., the Florida Area, and the Illinois and Missouri Valley 
Area. 

The operating segments not evaluated and overseen through the 17 Areas are presented herein as “Other” as these 
operating segments do not meet the criteria to be aggregated with other operating segments and do not meet the quantitative 
criteria to be separately reported. 

127 

 
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

Summarized financial information concerning our reportable segments as of December 31 and for the year then ended 

is shown in the following table (in millions): 

Gross 

  Intercompany  
Operating 
  Operating  
      Revenues      Revenues(c)       Revenues      

Net 

  Operating   Operations   

   Depreciation  
and 
     Amortization    

Capital 
  Expenditures  
(f) 

Income 
from 

(d)(e) 

Total 
Assets 
(g)(h) 

Years Ended December 31: 
2020 
Solid Waste: 

Tier 1 . . . . . . . . . . . . . . . . . . . .     $  6,052   $ 
Tier 2 . . . . . . . . . . . . . . . . . . . .    
Tier 3 . . . . . . . . . . . . . . . . . . . .    
Solid Waste  . . . . . . . . . . . . .    
Other (a) . . . . . . . . . . . . . . . . . . . .    

    3,827  
    6,235  
   16,114  
    2,364  
   18,478  
 —  

Corporate and Other (b)  . . . . . . .    

Total  . . . . . . . . . . . . . . . . . . . .     $ 18,478   $ 

2019 
Solid Waste: 

Tier 1 . . . . . . . . . . . . . . . . . . . .     $  6,136   $ 
Tier 2 . . . . . . . . . . . . . . . . . . . .    
Tier 3 . . . . . . . . . . . . . . . . . . . .    
Solid Waste  . . . . . . . . . . . . .    
Other (a) . . . . . . . . . . . . . . . . . . . .    

    3,865  
    6,386  
   16,387  
    2,317  
   18,704  
 —  

Corporate and Other (b)  . . . . . . .    

Total  . . . . . . . . . . . . . . . . . . . .     $ 18,704   $ 

2018 
Solid Waste: 

Tier 1 . . . . . . . . . . . . . . . . . . . .     $  5,730   $ 
Tier 2 . . . . . . . . . . . . . . . . . . . .    
Tier 3 . . . . . . . . . . . . . . . . . . . .    
Solid Waste  . . . . . . . . . . . . .    
Other (a) . . . . . . . . . . . . . . . . . . . .    

    3,675  
    6,132  
   15,537  
    2,487  
   18,024  
 —  

Corporate and Other (b)  . . . . . . .    

Total  . . . . . . . . . . . . . . . . . . . .     $ 18,024   $ 

 (1,158)  $  4,894   $   1,575   $ 

 (815) 
 (1,187) 
 (3,160) 
 (100) 
 (3,260) 
 —  

    3,012  
    5,048  
   12,954  
    2,264  
   15,218  
 —  
 (3,260)  $ 15,218   $   2,434   $ 

 849  
 1,071  
 3,495  
 (38) 
 3,457  
    (1,023) 

 (1,141)  $  4,995   $   1,719   $ 

 (777) 
 (1,209) 
 (3,127) 
 (122) 
 (3,249) 
 —  

    3,088  
    5,177  
   13,260  
    2,195  
   15,455  
 —  
 (3,249)  $ 15,455   $   2,706   $ 

 881  
 1,173  
 3,773  
 (161) 
 3,612  
 (906) 

 (1,045)  $  4,685   $   1,655   $ 

 (724) 
 (1,146) 
 (2,915) 
 (195) 
 (3,110) 
 —  

    2,951  
    4,986  
   12,622  
    2,292  
   14,914  
 —  
 (3,110)  $ 14,914   $   2,789   $ 

 812  
 1,028  
 3,495  
 (29) 
 3,466  
 (677) 

 603   $ 
 347  
 589  
 1,539  
 87  
 1,626  
 45  
 1,671   $ 

 392   $  9,527 
    6,244 
 287  
   10,004 
 323  
   25,775 
 1,002  
    2,064 
 75  
   27,839 
 1,077  
    1,810 
 508  
 1,585   $ 29,649 

 551   $ 
 327  
 585  
 1,463  
 75  
 1,538  
 36  
 1,574   $ 

 508   $  7,519 
    5,558 
 329  
    8,243 
 453  
   21,320 
 1,290  
    1,648 
 118  
   22,968 
 1,408  
    5,042 
 407  
 1,815   $ 28,010 

 493   $ 
 317  
 546  
 1,356  
 91  
 1,447  
 30  
 1,477   $ 

 584   $  6,736 
    5,224 
 322  
    7,878 
 493  
   19,838 
 1,399  
    1,571 
 72  
   21,409 
 1,471  
    1,487 
 200  
 1,671   $ 22,896 

(a)  “Other” includes (i) our Strategic Business Solutions (‘WMSBS”) business; (ii) those elements of our landfill gas-to-
energy operations and third-party subcontract and administration revenues managed by our Energy and Environmental 
(“EES”) and WM Renewable Energy businesses that are not included in the operations of our reportable segments; 
(iii) our recycling brokerage services and (iv) certain other expanded service offerings and solutions. In addition, our 
“Other”  segment  reflects  the  results  of  non-operating  entities  that  provide  financial  assurance  and  self-insurance 
support for our Solid Waste business, net of intercompany activity. 

Income  from  operations  for  the  Other  segment  for  the  twelve  months  ended  December  31,  2020  was  impacted 
primarily by an increase in revenue for (i) our WMSBS business as a result of new contract activities in the current 

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WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

year periods and (ii) our WM Renewable Energy business, as a result of a new renewable energy facility coming 
online,  which  drove  an  increase  in  commodity  sales.  Additionally,  the  twelve  month  period  is  impacted  by  a 
$16 million non-cash charge to write off certain equipment costs recorded in the prior year period offset, in part, by 
(i) a decrease in revenue within our EES business and (ii) the non-cash impairment of certain assets within our WM 
Renewable Energy business in the current year period. 

(b)  Corporate  operating  results  reflect  certain  costs  incurred  for  various  support  services  that  are  not  allocated  to  our 
reportable  segments.  These  support  services  include,  among  other  things,  treasury,  legal,  digital,  tax,  insurance, 
centralized  service  center  processes,  other  administrative  functions  and  the  maintenance  of  our  closed  landfills. 
Income  from  operations  for  “Corporate  and  Other”  also  includes  costs  associated  with  our  long-term  incentive 
program and any administrative expenses or revisions to our estimated obligations associated with divested operations. 

(c)  Intercompany  operating  revenues  reflect  each  segment’s  total  intercompany  sales,  including  intercompany  sales 
within a segment and between segments. Transactions within and between segments are generally made on a basis 
intended to reflect the market value of the service. 

(d)  For those items included in the determination of income from operations, the accounting policies of the segments are 

the same as those described in Note 3. 

(e)  The income from operations provided by our Solid Waste business is generally indicative of the margins provided by 
our  collection,  landfill,  transfer  and  recycling  lines  of  business.  From  time  to  time,  the  operating  results  of  our 
reportable  segments  are  significantly  affected  by  certain  transactions  or  events  that  management  believes  are  not 
indicative or representative of our results. In 2020, we revised allocations between our segments including (i) the 
discontinuation of certain allocations from Corporate and Other to Solid Waste and (ii) allocating certain insurance 
costs from Other to Solid Waste. Reclassifications have been made to our prior period information for comparability 
purposes. 

In the second quarter of 2020, we recognized $61 million of non-cash impairment charges, including $41 million 
related to our energy services assets in our Tier 1 segment. Refer to Note 12 for additional information. Our 2020 
operating results were also negatively impacted by revenue declines, as a result of the COVID-19 pandemic, in our 
landfill and industrial and commercial collection businesses beginning in March 2020 and continuing through the date 
of  this  report,  although  we  began  to  experience  improvement  in  volumes  during  the  second  half  of  2020  when 
compared to the more acute impacts we experienced earlier in the year. 

(f)  Includes non-cash items. Capital expenditures are reported in our reportable segments at the time they are recorded 
within the segments’ property and equipment balances and, therefore, may include amounts that have been accrued 
but not yet paid. 

(g)  The  reconciliation  of  total  assets  reported  above  to  total  assets  in  the  Consolidated  Balance  Sheets  as  of 

December 31 is as follows (in millions): 

2020 

2019 

2018 

Total assets, as reported above . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  29,649   $  28,010   $  22,896 
Elimination of intercompany investments and advances . . . . . . . . . . . . . . . . . . . . . .   
 (246)
Total assets, per Consolidated Balance Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  29,345   $  27,743   $  22,650 

 (304) 

 (267) 

129 

 
 
 
 
 
 
 
 
 
 
 
  
     
     
     
  
  
  
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

(h)  Goodwill  is  included  within  each  segment’s  total  assets.  For  segment  reporting  purposes,  our  material  recovery 
facilities are included as a component of their respective Areas and our recycling brokerage services are included as 
part  of  our  “Other”  operations.  The  following  table  presents  changes  in  goodwill  during  the  reported  periods  by 
segment (in millions): 

Solid Waste 

      Tier 1 

      Tier 2 

      Tier 3 

      Other 

      Total 

Balance, December 31, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  2,193   $  1,584   $  2,556   $ 
Acquired goodwill (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Divested goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Impairments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Foreign currency translation and other  . . . . . . . . . . . . . . . . . . . . . . . .   
Balance, December 31, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  2,283   $  1,617   $  2,562   $ 
Acquired goodwill  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Divested goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Impairments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Foreign currency translation and other  . . . . . . . . . . . . . . . . . . . . . . . .   
Balance, December 31, 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  3,391   $  1,988   $  3,545   $ 

   1,109  
 —  
 —  
 (1) 

 374  
 (12) 
 —  
 9  

 987  
 (3) 
 —  
 (1) 

 12  
 —  
 —  
 21  

 6  
 —  
 —  
 —  

 90  
 —  
 —  
 —  

 97   $  6,430 
 108 
 —  
 — 
 —  
 (27)
 (27) 
 —  
 21 
 70   $  6,532 
   2,470 
 —  
 (15)
 —  
 — 
 —  
 —  
 7 
 70   $  8,994 

(a)  Includes $3 million of post-closing acquisition adjustments related to prior year acquisitions. 

The  mix  of  operating  revenues  from  our  major  lines  of  business  for  the years  ended  December 31  are  as  follows 

(in millions): 

Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $ 
Residential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Industrial  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Landfill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Transfer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Intercompany (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

2020 
2019 
 4,102   $   4,229   $   3,972 
 2,529 
 2,613  
 2,716  
 2,773 
 2,916  
 2,770  
 450 
 482  
 465  
 9,724 
    10,240  
    10,053  
 3,560 
 3,846  
 3,667  
 1,711 
 1,820  
 1,855  
 1,293 
 1,040  
 1,127  
 1,736 
 1,758  
 1,776  
    (3,110)
    (3,249) 
    (3,260) 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  15,218   $  15,455   $  14,914 

2018 

(a)  The “Other” line of business includes (i) our WMSBS business; (ii) our landfill gas-to-energy operations; (iii) certain 
services within our EES business, including our construction and remediation services and our services associated 
with the disposal of fly ash and (iv) certain other expanded service offerings and solutions. In addition, our “Other” 
line of business reflects the results of non-operating entities that provide financial assurance and self-insurance support 
for  our  Solid  Waste  business,  net  of  intercompany  activity.  Activity  related  to  collection,  landfill,  transfer  and 
recycling within “Other” has been reclassified to the appropriate line of business for purposes of presentation in this 
table. 

(b)  Intercompany revenues between lines of business are eliminated in the Consolidated Financial Statements included 

within this report. 

Fluctuations in our operating results may be caused by many factors, including period-to-period changes in the relative 
contribution of revenue by each line of business, changes in commodity prices and general economic conditions. Typically, 
our revenues and income from operations reflect seasonal patterns. Our operating revenues tend to be somewhat higher in 

130 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
WASTE MANAGEMENT, INC. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 

summer months, primarily due to the higher construction and demolition waste volumes. The volumes of industrial and 
residential waste in certain regions where we operate also tend to increase during the summer months. 

Our financial results for 2020 reflect declines in our collection and disposal lines of business as a result of the negative 
impacts of COVID-19. These impacts began in March 2020 and continued through the date of this report, although we 
began to experience improvement in volumes during the second half of 2020 when compared to the more acute impacts 
we experienced earlier in the year. Improved economic conditions in the second half of 2020 positioned us to resume most 
business practices in accordance with our contractual terms. 

Service disruptions caused by severe storms, extended periods of inclement weather or climate events can significantly 
affect the operating results of the Areas affected. On the other hand, certain destructive weather and climate conditions, 
such as wildfires in the Western U.S. and hurricanes that most often impact our operations in the Southern and Eastern 
U.S. during the second half of the year, can increase our revenues in the Areas affected as a result of the waste volumes 
generated  by  these  events.  While  weather-related  and  other  event  driven  special  projects  can  boost  revenues  through 
additional work for a limited time, as a result of significant start-up costs and other factors, such revenue can generate 
earnings at comparatively lower margins. 

Net operating revenues relating to operations in the U.S. and Canada for the year ended December 31 are as follows 

(in millions): 

2020 

2019 

2018 

U.S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $   14,505   $   14,701   $   14,167 
 747 
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     $   15,218   $   15,455   $   14,914 

 713  

 754  

Property  and  equipment,  net  of  accumulated  depreciation  and  amortization,  relating  to  operations  in  the  U.S.  and 

Canada for the year ended December 31 are as follows (in millions): 

2020 

2019 

2018 

U.S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  13,168   $  11,941   $  11,044 
 898 
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $  14,148   $  12,893   $  11,942 

 952  

 980  

131 

 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
  
  
 
 
 
Item 9.       Changes in and Disagreements with Accountants on Accounting and Financial Disclosure. 

None. 

Item 9A.    Controls and Procedures. 

Effectiveness of Controls and Procedures 

Our  management,  with  the  participation  of  our  principal  executive  and  financial  officers,  has  evaluated  the 
effectiveness of our disclosure controls and procedures in ensuring that the information required to be disclosed in reports 
that we file or submit under the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized and 
reported  within  the  time  periods  specified  in  the  SEC’s  rules and  forms,  including  ensuring  that  such  information  is 
accumulated and communicated to management (including the principal executive and financial officers) as appropriate 
to allow timely decisions regarding required disclosure. Based on such evaluation, our principal executive and financial 
officers have concluded that such disclosure controls and procedures were effective as of December 31, 2020 (the end of 
the period covered by this Annual Report on Form 10-K). 

On October 30, 2020, we consummated our acquisition of Advanced Disposal Services, Inc. (“Advanced Disposal”). 
As  permitted  by  the  SEC  rules  and  regulations,  management's  assessment  did  not  include  the  internal  controls  of  the 
acquired  operations  of  Advanced  Disposal,  which  are  included  in  our  consolidated  financial  statements  as  of 
December 31, 2020  and  for  the  period  from  the  acquisition  date  through  December  31,  2020.  In  accordance  with  our 
integration efforts, we plan to incorporate the acquired operations of Advanced Disposal into our internal control over 
financial reporting program within the time period provided by applicable SEC rules and regulations. The assets, excluding 
goodwill, of  the  acquired operations  of Advanced  Disposal  constituted  approximately 10.6%  of our  total  consolidated 
assets  as  of  December  31,  2020.  Operating  results  of  the  acquired  operations  of  Advanced  Disposal  comprised 
approximately 1.3% of our total consolidated revenues and less than 1% our consolidated operating income for the year 
ended December 31, 2020. 

Based on the results of its evaluation, which excluded assessments of the internal control of the acquired operations 
of Advanced Disposal, management believes that as of December 31, 2020, our internal control over financial reporting 
is effective based on those criteria. 

Management’s Report on Internal Control Over Financial Reporting 

Management of the Company, including the principal executive and financial officers, is responsible for establishing 
and  maintaining  adequate  internal  control  over  financial  reporting,  as  defined  in  Rules 13a-15(f) and  15d-15(f) of  the 
Securities Exchange Act of 1934, as amended. Our internal controls are designed to provide reasonable assurance as to the 
reliability of our financial reporting and the preparation of the consolidated financial statements for external purposes in 
accordance with accounting principles generally accepted in the United States and includes those policies and procedures 
that: 

i.  pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and 

dispositions of the assets of the Company; 

ii.  provide  reasonable  assurance  that  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial 
statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the 
Company are being made only in accordance with authorizations of management and directors of the Company; 
and 

iii.  provide  reasonable  assurance  regarding  prevention  or  timely  detection  of  unauthorized  acquisition,  use  or 

disposition of the Company’s assets that could have a material effect on the financial statements. 

132 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
Projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

Management  of  the  Company  assessed  the  effectiveness  of  our  internal  control  over  financial  reporting  as  of 
December 31,  2020  based  on  the  Internal  Control —  Integrated  Framework  issued  by  the  Committee  of  Sponsoring 
Organizations of the Treadway Commission (2013 framework). On October 30, 2020, we consummated our acquisition 
of Advanced Disposal Services, Inc. (“Advanced Disposal”). As permitted by the SEC rules and regulations, management's 
assessment did not include the internal controls of the acquired operations of Advanced Disposal, which are included in 
our  consolidated  financial  statements  as  of  December  31,  2020  and  for  the  period  from  the  acquisition  date  through 
December 31, 2020. In accordance with our integration efforts, we plan to incorporate the acquired operations of Advanced 
Disposal into our internal control over financial reporting program within the time period provided by applicable SEC 
rules  and  regulations.  The  assets,  excluding  goodwill,  of  the  acquired  operations  of  Advanced  Disposal  constituted 
approximately 10.6% of our total consolidated assets as of December 31, 2020. Operating results of the acquired operations 
of  Advanced  Disposal  comprised  approximately  1.3%  of  our  total  consolidated  revenues  and  less  than  1%  of  our 
consolidated  operating  income  for  the  year  ended  December  31,  2020.  Based  on  this  assessment,  management  has 
concluded that our internal control over financial reporting was effective as of December 31, 2020. 

The  effectiveness  of  our  internal  control  over  financial  reporting  has  been  audited  by  Ernst &  Young  LLP,  the 
independent registered public accounting firm that audited our consolidated financial statements, as stated in their report, 
which is included within this report. 

Changes in Internal Control over Financial Reporting 

Management, together with our CEO and CFO, evaluated the changes in our internal control over financial reporting 
during  the  quarter  ended  December 31,  2020.  We  determined  that  there  were  no  changes  in  our  internal  control  over 
financial reporting during the quarter ended December 31, 2020 that have materially affected, or are reasonably likely to 
materially affect, our internal control over financial reporting. 

Item 9B.    Other Information. 

None. 

Item 10.    Directors, Executive Officers and Corporate Governance. 

PART III 

The information required by this Item is incorporated by reference to the sections entitled “Board of Directors” and 
“Executive  Officers”  in  the  Company’s  definitive  Proxy  Statement  for  its  2021  Annual  Meeting  of  Stockholders  (the 
“Proxy Statement”), to be held May 11, 2021. The Proxy Statement will be filed with the SEC within 120 days of the end 
of our fiscal year. 

We  have  adopted  a  code  of  ethics  that  applies  to  our  CEO,  CFO  and  Chief  Accounting  Officer,  as  well  as  other 
officers, directors and employees of the Company. The code of ethics, entitled “Code of Conduct,” is posted on our website 
at www.wm.com in the section “ESG — Corporate Governance” on the “Investors” page. 

Item 11.   Executive Compensation. 

The  information  required  by  this  Item  is  incorporated  herein  by  reference  to  the  sections  entitled  “Board  of 
Directors —  Compensation  Committee  Report,”  “—  Compensation  Committee  Interlocks  and  Insider  Participation,” 
“— Non-Employee Director Compensation,” “Executive Compensation — Compensation Discussion and Analysis” and 
“— Executive Compensation Tables” in the Proxy Statement. 

133 

 
 
Item 12.   Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters. 

The  information  required  by  this  Item  is  incorporated  herein  by  reference  to  the  sections  entitled  “Executive 
Compensation —  Executive  Compensation  Tables —  Equity  Compensation  Plan  Table,”  “Director  and  Officer  Stock 
Ownership,” and “Security Ownership of Certain Beneficial Owners” in the Proxy Statement. 

Item 13.   Certain Relationships and Related Transactions, and Director Independence. 

The  information  required  by  this  Item  is  incorporated  herein  by  reference  to  the  sections  entitled  “Board  of 

Directors — Related Party Transactions” and “— Independence of Board Members” in the Proxy Statement. 

Item 14.   Principal Accounting Fees and Services. 

The  information  required  by  this  Item  is  incorporated  herein  by  reference  to  the  section  entitled  “Ratification  of 
Independent Registered Public Accounting Firm — Independent Registered Public Accounting Firm Fee Information” in 
the Proxy Statement. 

134 

 
 
 
Item 15.  Exhibits, Financial Statement Schedules. 

(a)  (1) Consolidated Financial Statements: 

PART IV 

Reports of Independent Registered Public Accounting Firm 
Consolidated Balance Sheets as of December 31, 2020 and 2019 
Consolidated Statements of Operations for the years ended December 31, 2020, 2019 and 2018 
Consolidated Statements of Comprehensive Income for the years ended December 31, 2020, 2019 and 2018 
Consolidated Statements of Cash Flows for the years ended December 31, 2020, 2019 and 2018 
Consolidated Statements of Changes in Equity for the years ended December 31, 2020, 2019 and 2018 
Notes to Consolidated Financial Statements 

(a)  (2) Consolidated Financial Statement Schedules: 

All schedules have been omitted because the required information is not significant or is included in the financial 

statements or notes thereto, or is not applicable. 

(a)  (3) Exhibits: 

Exhibit No. 
3.1 

3.2 

4.1 

4.2 

4.3 

4.4 

4.5 

—  Third Restated Certificate of Incorporation of Waste Management, Inc. [incorporated by reference to 

Exhibit 3.1 to Form 10-Q for the quarter ended June 30, 2010]. 

—  Amended and Restated By-laws of Waste Management, Inc. [incorporated by reference to Exhibit 3.2 

to Form 8-K dated November 17, 2020]. 

—  Specimen Stock Certificate [incorporated by reference to Exhibit 4.1 to Form 10-K for the year ended 

Description 

December 31, 1998]. 

—  Third Restated Certificate of Incorporation of Waste Management Holdings, Inc. [incorporated by 

reference to Exhibit 4.2 to Form 10-K for the year ended December 31, 2014]. 

—  Amended and Restated By-laws of Waste Management Holdings, Inc. [incorporated by reference to 

Exhibit 4.3 to Form 10-Q for the quarter ended June 30, 2014]. 

—  Indenture for Subordinated Debt Securities dated February 3, 1997, among the Registrant and The Bank 
of New York Mellon Trust Company, N.A. (the current successor to Texas Commerce Bank National 
Association), as trustee [incorporated by reference to Exhibit 4.1 to Form 8-K dated February 7, 1997]. 
—  Indenture for Senior Debt Securities dated September 10, 1997, among the Registrant and The Bank of 
New York Mellon Trust Company, N.A. (the current successor to Texas Commerce Bank National 
Association), as trustee [incorporated by reference to Exhibit 4.1 to Form 8-K dated September 10, 
1997]. 

4.6 

—  Description of Waste Management, Inc.’s Common Stock [incorporated by reference to Exhibit 4.9 to 

Form 10-K for the year ended December 31, 2019]. 

4.7* 

—  Schedule of Officers’ Certificates delivered pursuant to Section 301 of the Indenture dated 

September 10, 1997 establishing the terms and form of Waste Management, Inc.’s Senior Notes. Waste 
Management and its subsidiaries are parties to debt instruments that have not been filed with the SEC 
under which the total amount of securities authorized under any single instrument does not exceed 10% 
of the total assets of Waste Management and its subsidiaries on a consolidated basis. Pursuant to 
paragraph 4(iii)(A) of Item 601(b) of Regulation S-K, Waste Management agrees to furnish a copy of 
such instruments to the SEC upon request. 

4.8* 

4.9* 

—  Officers’ Certificate delivered pursuant to Section 301 of the Indenture dated September 10, 1997 

establishing the terms and form of the 0.750% Senior Notes due 2025. 

—  Guarantee Agreement by Waste Management Holdings, Inc. in favor of The Bank of New York Mellon 

Trust Company, N.A., as Trustee for the holders of the 0.750% Senior Notes due 2025. 

4.10* 

—  Officers’ Certificate delivered pursuant to Section 301 of the Indenture dated September 10, 1997 

establishing the terms and form of the 1.150% Senior Notes due 2028. 

135 

 
4.11* 

—  Guarantee Agreement by Waste Management Holdings, Inc. in favor of The Bank of New York Mellon 

Trust Company, N.A., as Trustee for the holders of the 1.150% Senior Notes due 2028. 

4.12* 

—  Officers’ Certificate delivered pursuant to Section 301 of the Indenture dated September 10, 1997 

establishing the terms and form of the 1.500% Senior Notes due 2031. 

4.13* 

—  Guarantee Agreement by Waste Management Holdings, Inc. in favor of The Bank of New York Mellon 

Trust Company, N.A., as Trustee for the holders of the 1.500% Senior Notes due 2031. 

4.14* 

—  Officers’ Certificate delivered pursuant to Section 301 of the Indenture dated September 10, 1997 

establishing the terms and form of the 2.500% Senior Notes due 2050. 

4.15* 

—  Guarantee Agreement by Waste Management Holdings, Inc. in favor of The Bank of New York Mellon 

Trust Company, N.A., as Trustee for the holders of the 2.500% Senior Notes due 2050. 

10.1† 
10.2† 

—  2014 Stock Incentive Plan [incorporated by reference to Exhibit 10.1 to Form 8-K dated May 13, 2014]. 
—  First Amendment to 2014 Stock Incentive Plan [incorporated by reference to Exhibit 10.2 to Form 8 K 

dated May 12, 2020]. 

10.3† 

—  2009 Stock Incentive Plan [incorporated by reference to Appendix B to the Proxy Statement on 

Schedule 14A filed March 25, 2009]. 

10.4† 

—  2005 Annual Incentive Plan [incorporated by reference to Appendix D to the Proxy Statement on 

Schedule 14A filed April 8, 2004]. 

10.5† 

—  Waste Management, Inc. Employee Stock Purchase Plan (As Amended and Restated effective May 12, 

2020) [incorporated by reference to Exhibit 10.1 to Form 8-K dated May 12, 2020]. 

10.6† 

10.7 

—  Waste Management, Inc. 409A Deferral Savings Plan as Amended and Restated effective January 1, 
2014 [incorporated by reference to Exhibit 10.2 to Form 10-Q for the quarter ended March 31, 2014]. 
—  $3.5 Billion Fifth Amended and Restated Revolving Credit Agreement dated as of November 7, 2019 

by and among Waste Management, Inc., Waste Management of Canada Corporation, WM Quebec Inc. 
and Waste Management Holdings, Inc., certain banks party thereto, and Bank of America, N.A., as 
administrative agent [incorporated by reference to Exhibit 10.1 to Form 8-K dated November 7, 2019]. 

10.8 

—  Commercial Paper Dealer Agreement, substantially in the form as executed with each of Mizuho 

Securities USA Inc., Merrill Lynch, Pierce, Fenner & Smith Incorporated, and J.P. Morgan Securities 
LLC, as Dealer, dated August 22, 2016 [incorporated by reference to Exhibit 10.11 to Form 10-K for 
the year ended December 31, 2016]. 

10.9 

—  Commercial Paper Issuing and Paying Agent Agreement between Waste Management, Inc. and Bank of 
America, National Association dated August 15, 2016 [incorporated by reference to Exhibit 10.12 to 
Form 10-K for the year ended December 31, 2016]. 

10.10†  —  First Amended and Restated Employment Agreement between USA Waste-Management Resources, 

LLC and James C. Fish, Jr. dated December 22, 2017 [incorporated by reference to Exhibit 10.2 to 
Form 8-K dated December 22, 2017]. 

10.11†  —  Employment Agreement between USA Waste-Management Resources, LLC and Devina A. Rankin 

dated December 22, 2017 [incorporated by reference to Exhibit 10.3 to Form 8-K dated December 22, 
2017]. 

10.12†  —  First Amended and Restated Employment Agreement between USA Waste-Management Resources, 

LLC and John J. Morris, Jr. [incorporated by reference to Exhibit 10.4 to Form 8-K dated December 22, 
2017]. 

10.13†  —  Employment Agreement between USA Waste-Management Resources, LLC and Charles C. Boettcher 
dated December 22, 2017 [incorporated by reference to Exhibit 10.23 to Form 10-K for the year ended 
December 31, 2017]. 

10.14†  —  Form of Director and Executive Officer Indemnity Agreement [incorporated by reference to 

Exhibit 10.43 to Form 10-K for the year ended December 31, 2012]. 

10.15†  —  Waste Management Holdings, Inc. Executive Severance Plan [incorporated by reference to Exhibit 10.1 

to Form 8-K dated December 22, 2017]. 

10.16†  —  Form of 2018 Long Term Incentive Compensation Award Agreement for Senior Leadership Team 
[incorporated by reference to Exhibit 10.1 to Form 8-K dated February 19, 2018]. 
10.17†  —  Form of 2019 Long Term Incentive Compensation Award Agreement for Senior Leadership Team 
[incorporated by reference to Exhibit 10.1 to Form 8-K dated February 19, 2019]. 
10.18†  —  Form of 2020 Long Term Incentive Compensation Award Agreement for Senior Leadership Team 
[incorporated by reference to Exhibit 10.1 to Form 8-K dated February 19, 2020]. 

136 

21.1* 
22.1* 
23.1* 
31.1* 

—  Subsidiaries of the Registrant. 
—  Guarantor Subsidiary. 
—  Consent of Independent Registered Public Accounting Firm. 
—  Certification Pursuant to Rule 13a-14(a) and 15d-14(a) under the Securities Exchange Act of 1934, as 

amended, of James C. Fish, Jr., President and Chief Executive Officer. 

31.2* 

—  Certification Pursuant to Rule 13a-14(a) and 15d-14(a) under the Securities Exchange Act of 1934, as 

amended, of Devina A. Rankin, Executive Vice President and Chief Financial Officer. 
32.1**  —  Certification Pursuant to 18 U.S.C. §1350 of James C. Fish, Jr., President and Chief Executive Officer. 
32.2**  —  Certification Pursuant to 18 U.S.C. §1350 of Devina A. Rankin, Executive Vice President and Chief 

Financial Officer. 

—  Mine Safety Disclosures. 

95* 
101.INS*  —  Inline XBRL Instance. 
101.SCH*  —  Inline XBRL Taxonomy Extension Schema. 
101.CAL*  —  Inline XBRL Taxonomy Extension Calculation. 
101.LAB*  —  Inline XBRL Taxonomy Extension Labels. 
101.PRE*  —  Inline XBRL Taxonomy Extension Presentation. 
101.DEF*  —  Inline XBRL Taxonomy Extension Definition. 
104* 

—  Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101). 

*     Filed herewith. 
**   Furnished herewith. 
†     Denotes management contract or compensatory plan or arrangement.  

Item 16.   Form 10-K Summary. 

None. 

137 

 
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly 

caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized. 

SIGNATURES 

WASTE MANAGEMENT, INC. 

By: 

/s/ JAMES C. FISH, JR. 
James C. Fish, Jr. 
President, Chief Executive Officer and Director 

Date: February 22, 2021 

Pursuant  to  the  requirements  of  the  Securities  Exchange  Act  of  1934,  this  report  has  been  signed  below  by  the 

following persons on behalf of the Registrant and in the capacities and on the dates indicated. 

Signature 

Title 

Date 

/s/   JAMES C. FISH, JR. 
James C. Fish, Jr. 

President, Chief Executive Officer and Director   
(Principal Executive Officer) 

February 22, 2021 

/s/   DEVINA A. RANKIN 
Devina A. Rankin 

Executive Vice President and 
Chief Financial Officer 
(Principal Financial Officer) 

February 22, 2021 

/s/   LESLIE K. NAGY 
Leslie K. Nagy 

Vice President and Chief Accounting Officer 
(Principal Accounting Officer) 

February 22, 2021 

/s/   FRANK M. CLARK, JR. 
Frank M. Clark, Jr. 

/s/   ANDRÉS R. GLUSKI 
Andrés R. Gluski 

/s/   VICTORIA M. HOLT 
Victoria M. Holt 

/s/   KATHLEEN M. MAZZARELLA   
Kathleen M. Mazzarella 

/s/   WILLIAM B. PLUMMER 
William B. Plummer 

/s/   JOHN C. POPE 
John C. Pope 

/s/   THOMAS H. WEIDEMEYER 
Thomas H. Weidemeyer 

Director 

Director 

Director 

Director 

Director 

Director 

February 22, 2021 

February 22, 2021 

February 22, 2021 

February 22, 2021 

February 22, 2021 

February 22, 2021 

Chairman of the Board and Director 

February 22, 2021 

138 

 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate Information

BOARD OF DIRECTORS

OFFICERS

FRANK M. CLARK, JR. (A, C)
Former Chairman
and Chief Executive Officer
ComEd

JAMES C. FISH, JR.
President and Chief Executive Officer
Waste Management, Inc.

ANDRÉS R. GLUSKI (A, C)
President and Chief Executive Officer
The AES Corporation

VICTORIA M. HOLT (A, N)
Former President
and Chief Executive Officer
Proto Labs, Inc.

KATHLEEN M. MAZZARELLA (C, N)
Chairman, President and
Chief Executive Officer
Graybar Electric Company, Inc.

SEAN E. MENKE (A)
President and Chief Executive Officer
Sabre Corporation

WILLIAM B. PLUMMER (A, C)
Former Executive Vice President
and Chief Financial Officer
United Rentals, Inc.

JOHN C. POPE (C, N)
Chairman
PFI Group

MARYROSE T. SYLVESTER (C)
Former U.S. Managing Director
and U.S. Head of Electrification
ABB Ltd.

THOMAS H. WEIDEMEYER (A, C, N)
Non-Executive Chairman of the Board,
Former Senior Vice President
and Chief Operating Officer
United Parcel Service, Inc.

(A) Audit Committee
(C) Management Development and
Compensation Committee
(N) Nominating and Governance

Committee

JAMES C. FISH, JR.
President and Chief Executive Officer

STEVEN R. BATCHELOR
Senior Vice President, Operations

CHARLES C. BOETTCHER
Executive Vice President, Corporate
Development and Chief Legal Officer

TARA J. HEMMER
Senior Vice President, Operations

JOHN J. MORRIS, JR.
Executive Vice President and
Chief Operating Officer

TAMLA D. OATES-FORNEY
Senior Vice President and
Chief People Officer

DEVINA A. RANKIN
Executive Vice President and
Chief Financial Officer

NIKOLAJ H. SJOQVIST
Senior Vice President and
Chief Digital Officer

MICHAEL J. WATSON
Senior Vice President and
Chief Customer Officer

JEFF R. BENNETT
Assistant Treasurer

MARK A. LOCKETT
Vice President, Tax

LESLIE K. NAGY
Vice President and
Chief Accounting Officer

DAVID L. REED
Vice President and Treasurer

CHARLES S. SCHWAGER
Vice President and
Chief Compliance and Ethics Officer

COURTNEY A. TIPPY
Vice President and Corporate Secretary

CORPORATE HEADQUARTERS
Waste Management, Inc.
800 Capitol Street, Suite 3000
Houston, Texas 77002
Telephone: (713) 512-6200
Facsimile: (713) 512-6299

WEB SITE
www.wm.com

INVESTOR RELATIONS
Security analysts, investment professionals,
and shareholders should direct inquiries to
Investor Relations at the corporate address
or call (713) 265-1656.

ANNUAL MEETING
We will be holding a virtual annual meeting
of the stockholders of the Company this year.
The virtual annual meeting is scheduled to be
held at 11:00 a.m. CT on May 11, 2021 at:
www.virtualshareholdermeeting.com/WM2021

INDEPENDENT AUDITORS
Ernst & Young LLP
5 Houston Center, Suite 2400
1401 McKinney Street
Houston, Texas 77010
(713) 750-1500

COMPANY STOCK
The Company’s common stock is traded on
the New York Stock Exchange (NYSE)
under the symbol “WM.” The number of
holders of record of common stock based on
the transfer records of the Company at
March 8, 2021 was 8,394.
Based on security position listings, the
Company believes that, as of March 1, 2021,
,
it had approximately 959 634 beneficial owners.

TRANSFER AGENT AND REGISTRAR
Computershare
Jersey City, New Jersey
(800) 969-1190

800 Capitol Street - Suite 3000 - Houston, Texas 77002
www.wm.com