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Westpac Banking

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FY2016 Annual Report · Westpac Banking
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Proudly 
Supporting  
Australia

2016 Westpac Group
Annual Report

Herb Smith. 
Founder of Dreamtime Tuka 
and Westpac customer.

 
 
 
 
Proudly  
Supporting  
Australia

For almost 200 years, Westpac has supported Australia and New Zealand. 

As Australia’s oldest company, we’ve been a constant thread, through the ups and downs 
of economic cycles as a partner in the country’s development. Our story is one of innovation, 
growth, resilience, and adaptation. It’s why we’ve been in business for 200 years.

As we approach our third century we’re continuing to transform. The community wants 
more from banks. And Westpac is responding: we’ve strengthened our balance sheet; 
we’re digitally transforming our operations and we’re reviewing our policies, processes and 
incentives to further drive our service culture. In doing so, customers can trust we have 
their interests at heart and if we make a mistake we will set things right. 

It’s this attitude that will help us support customers, shareholders, employees and 
the community into the next 200 years.

The Westpac Group Annual Report, Annual Review & Sustainability Report, and Sustainability Performance Report 
represent Westpac’s extended reporting framework.
This report to shareholders, which will be lodged with the Australian Securities Exchange and the Australian Securities 
and Investments Commission, is also available on our website www.westpac.com.au/investorcentre.
For more information about Westpac refer to Section 1 and the inside back cover, 
or visit www.westpac.com.au/investorcentre.

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Proudly 
Supporting  
Australia

2016 Westpac Group
Annual Report

Proudly 
Supporting  
Australia

2016 Westpac Group
Annual Review &  
Sustainability Report

Proudly 
Supporting  
Australia

2016 Westpac Group
Sustainability 
Performance Report

Westpac employee 
Kate Holloway and 
her son Carter. 

Herb Smith. 
Founder of Dreamtime Tuka 
and Westpac customer.

Bob Mac Smith.
Fifth generation farmer  
and Westpac customer.

2016 Annual 
Report

2016 Annual Review 
& Sustainability 
Report

2016 Sustainability 
Performance 
Report

ON THE COVER

Herb Smith, founder of 
Dreamtime Tuka and Westpac 
customer. Read Herb’s story 
online at 2016annualreport.
westpacgroup.com.au

THIS PAGE
Herb Smith's hometown
of Wellington, NSW

www.westpac.com.au/
investorcentre
Visit Westpac’s 
Investor Centre for the 
complete suite of full year 
reporting material.

Westpac Banking Corporation 
ABN 33 007 457 141

 
 
 
Table of contents 

In this Annual Report a reference to ‘Westpac’, ‘Group’, 
‘Westpac Group’, ‘we’, ‘us’ and ‘our’ is to Westpac Banking 
Corporation ABN 33 007 457 141 and its subsidiaries unless it 
clearly means just Westpac Banking Corporation. 

For certain information about the basis of preparing the financial 
information in this Annual Report see ‘Reading this report’ in 
Section 2. In addition, this Annual Report contains statements that 
constitute ‘forward-looking statements’ within the meaning of 
Section 21E of the US Securities Exchange Act of 1934. For an 
explanation of forward-looking statements and the risks, 
uncertainties and assumptions to which they are subject, see 
‘Reading this report’ in Section 2. 

Information contained in or accessible through the websites 
mentioned in this Annual Report does not form part of this report 
unless we specifically state that it is incorporated by reference and 
forms part of this report. All references in this report to websites are 
inactive textual references and are for information only. 

Annual Report 
Performance highlights 
Section 1 
Chairman’s report 
Chief Executive Officer’s report 
Information on Westpac 

Business strategy 
Outlook 
Significant developments 

Directors’ report 

Remuneration Report 

Section 2 
Five year summary 
Reading this report 
Review of Group operations 

Income statement review 
Balance sheet review 
Capital resources 
Divisional performance 

Consumer Bank 
Business Bank 
BT Financial Group (Australia) 

  Westpac Institutional Bank 
  Westpac New Zealand 
Group Businesses 
Risk and risk management 

Risk factors 
Risk management 
Credit risk 
Liquidity risk 
Market risk 
Operational risk and compliance risk 
Other risks 

Westpac’s approach to sustainability 
Sustainability performance 
Five year non-financial summary 
Other Westpac business information 
Section 3 
Financial statements 
Notes to the financial statements 
Statutory statements 
Section 4 
Shareholding information 
Additional information 
Information for shareholders 
Glossary of abbreviations and defined terms 
Contact us 

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inside back cover 

2016 Westpac Group Annual Report 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Performance highlights

Net profit after tax $7,445 million, down 7%  

Dividends $1.88 up 1%2

Net profit after tax1 ($m) 

Dividends per ordinary share (cents)        Special dividends 

6
4
3
,
6

1
9
9
,
6

1
5
7
,
6

6
3
9
,
5

2
1
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,
8

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1
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,
7

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9
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0
2

4
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2
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,
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3

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,
3

07

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15

16

Cash earnings $7,822 million, flat 

Returns 14.0%, down 185bps 

Cash earnings3,4,5 ($m)

Cash earnings to average ordinary equity3,4,5 (%)

1
0
3
,
6

4
6
5
,
6

9
7
8
,
5

3
6
0
,
7

8
2
6
,
7

0
2
8
,
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,
7

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5

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,
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,
3

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2

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9
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07

08

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16

Cash earnings per ordinary share, down 5% 

Cash earnings per ordinary share3,4,5,7 (cents)

4
.
9
8
1

3
.
8
9
1

7
.
3
6
1

3
.
9
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2

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2
.
8
4
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5
.
5
3
2

07

08

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10

11

12

13

14

15

16

2 0 16

% c ha nge
2 0 15 2 0 16  /  2 0 15

R e p o rte d  e a rn in g s
Net profit after tax1($m)
Earnings per share (c ents)
Dividends per share (c ents)
Return on equity6 (%)
Expense to inc ome ratio (%)
Common Equity Tier 1 c apital ratio (%)
C a sh  e a rn in g s b a sis 3
Cash earnings ($m)
Cash earnings per share (c ents)
Cash earnings return on equity6 (%)
Ec onomic  profit8 ($m)

7,445
224.6

8,012
255.0

188
13.3

43.9
9.5

187
16.2

43.8
9.5

7,822

7,820

235.5
14.0

3,774

248.2
15.8

4,418

(7%)
(12%)

1%
291bps

15bps
(2bps)

-

(5%)
(185bps)

(15%)

1
  Net profit attributable to ordinary equity holders. 
2
  Excluding special dividends but including dividends determined in 

2016. 

3
  The adjustments to our reported results to derive cash earnings are 

described in Note 2 of our 2016 financial statements. 

4
  Figures for 2009 (and for cash earnings in 2008 only) are presented 
on a ‘pro forma’ basis, that is, as if the merger between Westpac and 
St.George Bank Limited was completed on 1 October 2007. The 
basis of presentation of the pro forma results is explained in more 
detail in Section 2.1 of Westpac’s Full Year 2009 Results 
(incorporating the requirements of Appendix 4E) lodged with the ASX 
on 4 November 2009 and that section of the ASX Announcement is 
incorporated by reference into this Annual Report. 

5
  Cash earnings for 2009 has been restated to exclude the impact of 
fair value adjustments related to the St.George merger. For further 
information refer to Note 32 to the financial statements in Westpac’s 
2010 Annual Report. 

6
  Return on average ordinary equity. 
7
  2015 cash earnings per ordinary share have been restated for 

consistency with 2016. Periods prior to 2015 have not been restated 
for the bonus element of the 2015 share entitlement offer. 

8
  Economic profit represents the excess of adjusted cash earnings 

over a minimum required rate of return on equity invested. For this 
purpose, adjusted cash earnings is defined as cash earnings plus the 
estimated value of franking credits paid to shareholders. The 
calculation of economic profit is described in more detail in Section 5 
of Westpac’s Full Year 2016 Results (incorporating the requirements 
of Appendix 4E) lodged with the ASX on 7 November 2016 (the 
‘ASX Announcement’). 

2

2016 Westpac Group Annual Report

 
Chairman’s report 

Chief Executive Officer’s report 

Information on Westpac 

Directors’ report 
(including Remuneration Report) 

1Chairman’s report  

Lindsay Maxsted 
Chairman 

Materially strengthening our balance sheet 
and delivering sound returns
It has been another significant year for Westpac with the 
company making good progress on its strategy, materially 
strengthening its balance sheet and delivering sound 
returns. 

Statutory net profit was lower over the year, principally 
because 2015 included some positive infrequent items, 
including asset sales. Cash earnings (our preferred measure 
of performance) for the year ended 30 September 2016 
were little changed compared to 2015, with disciplined 
growth across the business contributing to 3% revenue 
growth. This increase was largely offset by higher 
impairment charges, mostly related to a small number of 
larger companies being downgraded to impaired early in the 
year. 

While we have achieved much in 2016, the year has been 
somewhat overshadowed by increasing public criticism of 
Australia’s banks. 

It is fair to say there have been recent examples of poor 
behaviour in the industry and in some instances the industry 
has fallen short of community expectations. We work hard to 
win customers’ business and maintain returns for 
shareholders, and we must also continually work hard to 
maintain the trust of the community as a whole. 

That is why Australia’s banks are implementing a 
comprehensive suite of measures to further protect 
customer interests and increase transparency and 
accountability. These include ensuring there are no conflicts 
in the way staff are incentivised, further protecting 
whistleblowers and enhancing the handling of complaints. 

However, we also need to be proud of the important role 
banks play for Australians. The sector has not relied on 
capital from the government, nor has it weighed down 
economic activity – in fact the reverse is true. It is regrettable 
that the debate and coverage around banks has not 
acknowledged these benefits and, at times, has comprised 
broad and ill-informed accusations. 

Before I share my observations on the year that has been, I 
would first like to offer some balance to this debate, so that 
shareholders are more fully informed and equipped to form 
their own views and contribute to the debate. 

As Westpac’s Chairman, I see firsthand the overwhelming 
benefit Australian banks bring to the economy – at a macro 
level, supporting Australia’s investment requirements and 

needs for foreign capital, and at a micro level, supporting 
customers to meet their financial goals. It has been globally 
acknowledged that Australia and New Zealand have been 
well served by their major banks, both during and since the 
GFC. You need only look at other global markets, such as 
the UK, parts of Europe and the US to appreciate the 
devastating impact poorly performing banks can have on 
customers and economies over extended periods. 

Australia’s major banks have been well managed, have not 
relied on government support, and have overwhelmingly 
contributed positively to the nation. Here are some facts 
about the banking sector: 







The Australian banking sector was not bailed out during 
the GFC. Unlike many other developed nations, no 
taxpayer funds were injected into the Australian banks. 
In fact, the sector paid $4.5 billion in fees for a 
guarantee that was never called upon, and continued to 
lend and support the economy through the crisis. 

Australian banks pay the most income tax of any 
industry in Australia. With over $14 billion paid in taxes 
or levies in 2015, tax paid by banks accounted for 
nearly half of all income tax paid by companies in the 
ASX200. At Westpac, our effective tax rate this year 
was 29.9% - it is clear that we pay our fair share of tax. 

Profitability of the Australian banks is consistent with a 
sector that needs to be seen as “unquestionably 
strong”. Australian banks need to be unquestionably 
strong to: 

–  continue to support households and businesses 

through economic cycles; 

–  support Australia’s current account deficit by raising 

funds offshore; and 

–  invest in innovation and create a better experience 

for customers. 

Suggestions that banks should accept lower returns or 
pay additional levies are misguided. These measures 
would only weaken the system and its ability to support 
the economy in economic downturns, as well as 
reducing the banks’ competitiveness in a global market. 
Indeed, healthy profitability is one of the key measures 
that international rating agencies look at when 
assessing a company’s rating – which in turn impacts 

4

2016 Westpac Group Annual Report

the cost and availability of overseas funding to support 
the economy. 

behaviour but these are isolated and, where problems have 
been found, the company has committed to put things right. 

Chairman’s report  





Returns of Australian banks are in-line with other 
leading banking systems and the market. The average 
return on equity (ROE) of the Australian major banks is 
currently around 12-15%, broadly similar to other high 
quality banking markets such as Canada or the 
Scandinavian countries. That return is above the return 
of the ASX200 of closer to 11% but below returns of 
other service industries. Australian major bank returns 
are above markets such as the UK, parts of Europe and 
in the US. These markets are underperforming and in 
many respects are still recovering from the GFC, and as 
such are delivering performances to which we should 
not aspire. Separately, while Australian banks make 
large profits, these profits are in line with their size. 
Westpac, for example, has an asset base of around 
$840 billion and we make less than 1% return on those 
assets.

Customers are paying less for their banking. There is a 
perception that Australian banks are charging 
customers more for lending and paying less for deposits 
today than prior to the GFC. The net interest margin is 
the best aggregate measure of the value banks 
generate from their lending and borrowing activities and 
that margin has been declining. For Westpac, the facts 
are that in 2000 our net interest margin was 3.10%, in 
2006 it was 2.29% and in 2016 it was 2.13%. 

On 8 April 2017, Westpac will become the first company in 
Australia to celebrate 200 years. This is something that 
makes the Board, management and all our 40,000 
employees incredibly proud. Westpac has supported 
Australia and New Zealand through the ups and downs of 
wars, depressions, crises and economic booms. Indeed our 
fortunes have mirrored those cycles. 

Westpac’s success depends on the success of Australia and 
New Zealand. 

We have never lost sight of this. We work with this in mind 
by supporting the needs of customers, employees and 
communities as well as working in the long-term interests of 
shareholders. 

Building a service culture 

The Board plays an important role in building a deeper 
service culture across the organisation. It starts with our own 
behaviours and of course extends to holding the Group to 
account in how it supports customers and responds to 
issues. 

There is no doubt we have made significant progress in this 
respect. The 31% reduction in complaints across Australian 
operations over the year demonstrates that our plans are 
working. 

The Board has closely monitored recent industry issues and, 
together with management, has sought to ensure that your 
company remains strongly placed. As an example, following 
some industry issues in financial planning and life insurance, 
we have asked external reviewers to look closely at our own 
operations, assessing our policies and practices and our 
actions and responses. Not surprisingly, with a business of 
our size, we have had a small number of examples of poor 

2016 performance 

Turning to performance, 2016 was a sound year in 
challenging circumstances. Westpac reported statutory net 
profit of $7,445 million, down 7% over the year. The decline 
in net profit was principally because 2015 included some 
positive infrequent items, including $665 million in gains (net 
of tax) associated with the partial sale of BT Investment 
Management. Because of the size and nature of these 
items, they were excluded from the calculation of cash 
earnings. 

Westpac reported cash earnings of $7,822 million for the 
year ended 30 September 2016, which was little changed 
from the 2015 financial year. The Group uses cash earnings 
as a key metric for assessing performance, and is the basis 
on which executive performance is also determined. 

The Group generated solid growth through the year, with 
lending rising 6% and customer deposits increasing 9%. 
These gains were, however, partially offset by a reduction in 
non-interest income, higher expenses, and a rise in 
impairment charges, or bad debts. 

The 3% rise in expenses through the year was principally 
related to an increase in investment and higher regulatory 
and compliance spending. Business-as-usual expenses 
were largely offset by productivity gains. 

Within expenses, I know there is much interest in our 
approach to executive remuneration. Similar to recent years, 
the Board has ensured that the starting salaries of new ‘key 
management personnel’ are below those of the prior 
incumbents. Two new executives became ‘key management 
personnel’ this year although as their start date was 
1 October 2016, their salaries will not appear in our 
remuneration tables until next year. 

In addition, because of this year’s earnings performance, 
short-term incentives for the executive team are down, on 
average, 11% on the prior year. At the same time, long-term 
executive incentives did not vest this year as the hurdles set 
by the Board were not achieved. These long-term incentives 
make up around one third of each executive’s remuneration. 

Higher impairment charges principally related to a small 
number of larger companies being classified as impaired in 
the first half of the year. We monitor asset quality trends 
closely and Westpac’s Board and management believe that 
the deterioration of these larger names is not indicative of a 
more widespread deterioration in asset quality. Where 
additional stress has emerged, it is principally related to 
those sectors and regions whose fortunes have been closely 
tied to the mining investment cycle. Additional stress has 
also emerged in New Zealand dairy, to which our exposure 
is modest. 

Reflecting this trend, we have increased provisioning levels 
and our provisioning ratios remain strong. For example, the 
ratio of gross impaired asset provisions to gross impaired 
assets is 49% and leads the sector. This means our 
individual provisions cover almost half of our total impaired 
assets.

2016 Westpac Group Annual Report 

5 

1While on the topic of results, I must acknowledge the 
performance of the new management team and structure. 
Brian Hartzer has led Westpac as CEO for his first full year 
and our new operating structure and executive team have 
been in place for just over a year. 

The Board has been pleased with the team’s performance. 
In particular, there has undoubtedly been a further 
improvement in the Group’s service culture and the digital 
transformation of the company is gaining traction. 
Importantly, the team has maintained the disciplines and 
strengths that are hallmarks of Westpac. This includes the 
effective management of capital, leading the market on 
changing pricing for more capital, appropriately provisioning 
for new impaired assets, as well as proactively responding to 
community calls for change. 

Capital and dividends 

The 2016 year saw the further strengthening of our balance 
sheet through both additional capital and an enhanced 
liquidity position. 

After raising around $6 billion in capital in the 2015 calendar 
year, the Group’s common equity Tier 1 capital ratio of 
9.48% is above our preferred range. On an internationally 
comparable basis, this comfortably puts us in the top quartile 
of banks globally. 

On liquidity, global regulators have been gradually 
introducing new measures to enhance banks’ ability to 
remain liquid in times of stress. The Australian regulator is 
seeking to be ahead of global trends, having already 
required compliance with the Liquidity Coverage Ratio in 
January 2015, and is looking for banks to meet the new Net 
Stable Funding Ratio from 1 January 2018. Today, based on 
current standards, Westpac is meeting both these 
requirements. 

As I indicated in last year’s report, this strengthening of our 
balance sheet has come at a cost, increasing our 
shareholders’ equity, lifting shares on issue and incurring 
additional costs associated with our strengthened liquidity. 

These changes have impacted earnings and particularly 
Westpac’s ROE and earnings per share. 

Reflecting the significant increase in shares on issue through 
the year, our cash earnings per share of 235.5 cents was 
down 5% over the year, while the Group’s ROE was 14.0%, 
down from 15.8% in 2015. 

The Group’s earnings, combined with our strong capital 
position (the common equity Tier 1 ratio of 9.48% is some 
23 basis points above the top of the Group’s preferred range 
of 8.75 – 9.25%) has enabled the Board to determine a final 
ordinary dividend of 94 cents per share, fully franked. This 
dividend rate was unchanged from the 2016 interim ordinary 
dividend of 94 cents per share. Full year dividends totalled 
188 cents per share up 1 cent or 0.5% relative to Full Year 
2015. 

The final ordinary dividend represents a payout ratio of 
80.3% (Full Year 2016 80.3%). Allowing for shares to be 
issued under the DRP, the percentage of second half 2016 
cash earnings paid out is estimated to be around 72%. 

The 94 cent per share dividend represents a dividend yield 
of 6.4% based on the closing share price at 

30 September 2016 of $29.51, or over 9% after adjusting for 
franking. 

The final ordinary dividend will be paid on 
21 December 2016 with the record date of 
15 November 2016. 

We recognise the importance of dividends for shareholders, 
and the franking credits attached to those dividends. Our 
approach is to continue to make dividend payments that are 
sustainable in the long-term; that is, ensuring we retain 
enough of our earnings to hold our capital levels while also 
retaining sufficient capital for growth. It is also about 
maximising the payment to distribute franking credits. We 
are prepared to wear some volatility in the payout ratio to 
give shareholders some consistency in dividend payments 
but we must continue to anchor our decision to a long-term 
sustainable position. 

Board composition 

The Board and management teams have been stable over 
the year. There were no changes to the Board, although 
subsequent to 30 September 2016, Elizabeth Bryan has 
decided that she will retire at the conclusion of our 2016 
Annual General Meeting on 9 December 2016. 

Elizabeth has made an outstanding contribution to the Board 
over her 10 year tenure. She was a source of stability 
through the financial crisis, including serving on the 
important Board Risk Management Committee (now the 
Board Risk & Compliance Committee). Elizabeth has been 
an exceptional Chairman of this key Committee since 2010. 
In addition to Elizabeth’s director experience, her deep 
understanding of the wealth management industry has also 
been a great asset to the Board. 

Succession planning for new directors is continually 
discussed by the Board. We expect to be able to conclude 
discussions and announce the appointment of two non-
executive directors in the first half of 2017, who will add 
further strength and diversity to your Board. 

Outlook 

Our outlook for the Australian and New Zealand economies 
remains positive and while growth remains a little uneven 
across States, the fundamentals remain sound. The 
relatively low level of the Australian dollar, and low interest 
rates, have supported good growth in the services sector 
(particularly health, education and tourism), a rise in 
residential and infrastructure investment and improved net 
exports. These gains have offset the slowdown in mining 
investment.

These trends are expected to broadly continue in the year 
ahead with Australia’s GDP growth expected to grow a little 
ahead of 3% with unemployment likely to hold below 6%. 

These settings, combined with persistent low inflation and 
low interest rates, will likely lead to similar system lending 
and deposit activity in 2017 as in 2016. How growth evolves 
for banks will also depend on regulatory requirements 
including for capital and liquidity. 

Asset quality is expected to remain sound in the year ahead, 
although it is likely that additional stress will continue to 
emerge in sectors and regions undergoing some structural 
change. 

6

2016 Westpac Group Annual Report

Chairman’s report  

With the banking sector in strong shape, competition is also 
expected to remain intense. 

Summary 

It has been a challenging year for the banking sector given 
the evolving operating environment. This has included 
changes to capital and liquidity requirements, strong 
competition and increased criticism of how customers have 
been treated. 

Westpac has responded to these changes by materially 
strengthening our balance sheet for capital and liquidity 
purposes while working diligently to respond to community 
expectations and rebuild trust. 

2017 will be an exciting year for Westpac. In addition to the 
significant changes taking place in banking, 2017 will mark 
our 200th anniversary – a milestone that is generating great 
excitement and pride across the Group. 

We approach our 200th anniversary in great shape, a 
position of which our past Chairmen would be proud. 
Westpac is strong, our strategy is delivering, our operating 
divisions are well placed and our 40,000 employees are 
passionate about helping customers reach their financial 
goals. With this foundation, we expect to continue 
generating long-term value and sound returns for 
shareholders for many years to come. 

.

LINDSAY MAXSTED 
Chairman 

2016 Westpac Group Annual Report 

7 

1Chief Executive Officer’s report 

Brian Hartzer 
Chief Executive Officer  

Australia’s first bank 

Dear fellow shareholders, 

Two hundred years ago this month, on the 22nd of 
November 1816, a group of prominent Sydney business 
people met formally for the first time to consider Governor 
Lachlan Macquarie’s request that they advise him on how to 
create a local currency for the still-new colony. 

The request reflected Governor Macquarie’s desire to build a 
strong, independent economy—an objective that was not 
shared by his colonial overseers in London. 

The group’s response—that to have a currency, the colony 
needed its own bank—led to the founding in April 1817 of 
the Bank of New South Wales: Australia’s first company, and 
first bank. 

Since that first meeting 200 years ago, the company we now 
call Westpac has always recognised that our success is 
inexorably tied to the prosperity of the local economy, 
through the success of our customers. As our home 
communities of Australia and New Zealand have faced and 
responded to many challenges over the centuries—
economic, environmental, demographic, cultural, and 
political—so too we at Westpac have constantly adapted to 
support the economic development of these nations. 

We reflect this role in our vision statement: “To be one of 
the world’s great service companies, helping our 
customers, communities and people to prosper and 
grow.” 

In last year’s letter I outlined our strategy to fulfil this vision, 
and why we believe that a strategy focused on service is the 
right response to our rapidly changing environment. 

Our strategy has not changed, and because we have the 
right business mix and are not burdened with major 
underperforming or non-core businesses we’ve been firmly 
focused on implementation. 

This year my aim, once again, is to give you a candid 
assessment of our performance, as well as update you on 
our strategic progress and provide my perspective on the 
challenges and priorities for the next period. 

And, given all the negative political and media attention paid 
to the banking industry in recent months, I’d like to add a few 
further thoughts to those of our Chairman on the industry’s 
reputation and what we are doing to close what I’ve been 
referring to as the ‘trust gap’. 

2016 Financial Performance 

As in every year, our highest priority is to maintain the 
strength of our balance sheet. This financial year we took 
significant steps to increase our equity capital base—
through an entitlement offer raising $3.5 billion—which 
followed other initiatives last financial year, including the 
underwritten dividend reinvestment plan in May 2015 and 
the partial sale of BT Investment Management (BTIM). As a 
result, our common equity Tier 1 ratio stands at 9.5%, or 
14.4% on an internationally comparable basis—one of the 
highest ratios of any large bank in the world. 

We strengthened our funding mix, with customer deposits 
rising 9% to comprise 70.5% of loans. The average tenor of 
wholesale funding raised this year was 5.4 years, up from 
less than 5 years in 2015, and our Liquidity Coverage Ratio 
(LCR) reached 134%—an important regulatory measure of 
our ability to absorb market shocks. We also assessed our 
Net Stable Funding Ratio (NSFR) as exceeding 100%—a 
milestone set by APRA (our key prudential regulator) that all 
banks must achieve by the beginning of the 2018 calendar 
year. 

Profitability 

Turning to profit, cash earnings for the Westpac Group—our 
preferred performance measure—was $7,822 million 
compared to $7,820 million for Full Year 2015. 

Earnings per share fell 5% to 235.5 cents, reflecting the 
significant increase in capital issued over the last 12 months. 
Return on Equity (ROE) was also lower at 14.0%, down from 
15.8% in 2015. 

On a reported basis, Westpac’s net profit was $7,445 million, 
down 7% over the year. 

The difference between cash earnings and reported profit 
reflects a number of infrequent items that, in aggregate, 
boosted reported profit by $375 million in 2015 (but were 
excluded from the calculation of cash earnings in that year). 
These items included gains associated with the partial sale 
of BTIM and tax benefits linked to the acquisition of Lloyds 
Australia in 2014, partially offset by a reduction in capitalised 
software charges following a review of how we account for 
some technology investments. 

While these results are lower than we’d like, the flat cash 
earnings growth masks the fact that below the surface we 
were doing a lot of paddling—and making real progress. 

8

2016 Westpac Group Annual Report

It’s also worth noting that these results took place in an 
environment that was difficult for banks, with more financial 
headwinds than we expected at the start of the year. 

Interest rates were lower, which is a significant drag on 
earnings for a bank like Westpac. Global financial market 
conditions also contributed to reduced customer activity for 
our institutional business. 

At the same time, regulatory and legal costs were higher, as 
we responded to an increased number of requests by 
regulators both at home and abroad. And, after a number of 
years of very low credit losses—indeed, net write-backs—in 
our Institutional business, we saw a small number of 
relatively large ‘names’ get into difficulty. This meant that we 
increased our credit provisions substantially in Westpac 
Institutional Bank (WIB)—an occasional feature of being in 
this business, but a drag on earnings nonetheless. 

Revenue performance1

Looking within the result, operating income for the group 
increased 3%, with net interest income growth of 8% 
partially offset by lower non-interest income. The growth in 
net interest income was driven by loan growth of 6%, 
customer deposit growth of 9%, and a 5 basis point 
improvement in our net interest margin. 

It’s worth noting that the net interest margin picture is 
complex; encompassing changes across our entire suite of 
lending, deposit, and wholesale borrowing costs, as well as 
changing capital and liquidity requirements from our 
regulators. 

Although there has been a lot of media and political attention 
on our pricing of late, the fact remains that our margin has 
come down over the last ten years. Ten years ago the net 
interest margin was 2.29%; five years ago it was 2.22%, and 
this year it averaged 2.13%—while the second half margin 
was a bit lower still at 2.11%. The perception that we have 
repriced loans to lift the overall margin fails to consider all 
the movements across our entire balance sheet, and how 
we seek to balance the impact of these movements across 
borrowers, depositors, and shareholders. 

Setting aside the margin picture, net interest income growth 
reflected strong performance in our Consumer and Business 
Bank divisions. Australian mortgages grew $28 billion, or 8% 
year-on-year. We grew our share in mortgages, despite the 
imposition by APRA of a cap on investor property lending 
and certain other regulatory adjustments to underwriting 
standards. The net result of these and other changes was to 
more evenly balance home loan growth across owner-
occupied and investor lending. 

Small business lending—one of our key focus areas—also 
grew strongly, with loans up 8% over the year. This reflects 
the benefit from our new online loan origination platform, 
LOLA, and the use of video conferencing to immediately 
connect customers with business specialists in areas like 
transaction banking, trade, and merchant (credit card) 
processing. 

New Zealand’s loan book grew strongly across both 
business and consumer lending, at 9%2 over the year. This 

1 On a cash earnings basis. 
2 In New Zealand dollars. 

Chief Executive Officer’s report

growth was broad-based across industries and regions. 
However, a highly competitive market for both deposits and 
loans put significant pressure on the net interest margin in 
New Zealand, which fell sharply in the first half (although 
there are signs of stabilisation in the second half of the 
year). 

In WIB, the ongoing phenomenon of ‘quantitative easing’ by 
central banks around the world has continued to put 
pressure on margins for institutional lending here in 
Australia—as global banks from markets with low to zero 
interest rates seek higher returns elsewhere. In this 
environment, we are focusing on managing return and 
margins while preserving our most important long-term 
transactional and lending relationships. As a consequence, 
we stood back from a number of large transactions in the 
market (especially in commercial property and trade 
finance), and overall lending fell 3%—an outcome we are 
comfortable with. 

The other key driver of our revenue result was non-interest 
income, which was down $446 million over the year. Much of 
the decline was due to lower gains on asset sales, the partial 
sale of our investment in BTIM, as well as reduced customer 
activity in WIB. At the same time, the Consumer Bank 
experienced a regulated reduction in interchange income on 
credit cards. 

Expense performance and investment in growth 

Given the lower revenue environment this year, we’ve 
remained disciplined on our expenses while continuing to 
invest in ways that will drive a step-change in long-term 
productivity. 

Essentially our goal is to neutralise ordinary expense growth 
through disciplined productivity initiatives, so that most of the 
net growth in expenses is investment-related. This year we 
achieved $263 million in productivity savings (3% of our cost 
base), including through digitising processes, further 
reconfiguring our network and renegotiating major contracts. 
Given our flat financial performance, this included a 
reduction of around 10% in the overall variable incentives 
paid to our senior employees. 

At the same time, we materially increased our strategic 
investments in service and productivity, with an annual 
spend of $1.2 billion against last year’s total of around 
$1 billion. This meant that total expenses grew 3% and our 
cost-to-income ratio was maintained at 42%—a number that 
we aim to drive below 40% in coming years. 

We are also investing in technology to transform customer 
experiences and further strengthen our core infrastructure. 

In New Zealand, after a significant upgrade to our online 
platform last year, we’ve rolled out several new 
innovations—most recently the CashNAV mobile app 
developed in conjunction with fintech leader Moven. This 
app allows customers to better track and manage their 
spending. We also achieved a significant technology 
milestone this year with the upgrade of our deposit and 
transaction system for St.George—called Celeriti. This 
system will ultimately serve as our single transaction and 
deposit platform for all our consumer and business 
relationships. 

2016 Westpac Group Annual Report 

9 

1                                                           
In BTFG, our new wealth platform, Panorama, has achieved 
a number of development milestones, and balances are 
beginning to grow on the platform. We believe this system 
will give us a significant functionality and cost advantage in 
the high-growth wealth business in years to come. 

With a wide variety of fintech firms emerging we are keeping 
an eye on developments and are selectively investing in new 
models that have the potential to disrupt traditional banking. 
We are partnering with businesses in areas as diverse as 
blockchain, quantum security, and digital mortgage broking. 

We have also separately invested $100 million in 
Reinventure, a venture capital fund that directly invests in 
fintech businesses with the potential to make a significant 
impact in Australia. The fund currently has 11 investments, 
including data marketplace platform Data Republic, 
employee platform provider Flare HR, peer-to-peer lender 
Society One, and crime prevention software provider Auror. 

Credit costs and asset quality 

The other major impact on our earnings was credit 
provisions, with impairment charges up 49% to 
$1,124 million. Much of the rise was due to single ‘names’ 
mentioned earlier. We take a conservative approach to such 
facilities and therefore significantly increased the 
provisioning associated with each. 

Setting aside these large impairments, overall asset quality 
is in good shape: stressed assets to total committed 
exposures were low at 1.20%. This is more than 60% below 
financial crisis levels in 2010. There has been a small rise in 
stress through the year in certain sectors and regions 
impacted by the slowing in mining investment along with 
some challenges in New Zealand dairy, but in our judgement 
these trends don’t indicate a broader deterioration in quality. 

Although there has been some commentary recently about 
credit risks in commercial property and housing, we remain 
very comfortable with our book, thanks in part to actions we 
took in previous years. In commercial property, for example, 
back in 2012 we identified regions where residential 
apartment supply looked to be increasing too rapidly, and in 
response we further tightened our lending criteria. Those 
decisions have proven to be prudent, with those same 
regions now being flagged as oversupplied. 

There is no doubt that house prices are high and customers 
are more leveraged. But we believe that, with a few localised 
exceptions, market conditions reflect the impact of lower 
interest rates along with genuine supply and demand 
imbalances, rather than being fuelled by excessive 
speculation or an easing in lending standards. Therefore, we 
do not subscribe to the view that there is a housing bubble. 

Elsewhere in the portfolio we have had some concerns on 
the New Zealand dairy industry given depressed global milk 
prices, but efforts of farmers to re-align their cost bases—
along with recent improvements in milk prices—have 
alleviated some of our concern. 

In consumer lending, we have seen a small rise in mortgage 
90+ day delinquencies, but these tend to be concentrated in 
regions affected by the slowdown in mining investment 
mentioned above, and overall remain within our normal 
tolerance levels. In fact, of the 1.5 million mortgages we 
have outstanding, there are only 262 houses that are 

currently in possession—which is a very low level in 
absolute terms and relative to history. 

Summary—Financial Performance 

Taking all of these factors into account, the combination of 
earnings and capital/funding actions meant that we finished 
the year with a much stronger balance sheet than we 
started. For our shareholders, this meant that we have 
continued to grow the net tangible assets per share by 7% or 
88 cents per share—an important measure of intrinsic value. 

Including total dividends paid and share price movements, 
total shareholder return for the 2016 financial year was 
6.3%. This compares with the average total return for the 
banking sector of 6.2% over the same period. 

Customer and Market Performance 

As part of our service strategy we changed our 
organisational structure in 2015 to better align with our 
customer segments. This led to the creation of two new 
divisions: Consumer Bank, with end-to-end accountability for 
consumer banking relationships across both Westpac and 
our regional brands; and Business Bank, which serves 
commercial and small business customers. The structures of 
BT Financial Group (BTFG), WIB, and Westpac New 
Zealand remained largely unchanged. 

This is the first year we are reporting under our new 
structure and comparative financials have been restated to 
compare like for like. 

The Consumer Bank performed strongly this year. In total, 
more than 500,000 new customers joined us, contributing to 
net customer growth of 3% and helping to lift cash earnings 
by 14%. From a service point of view, the outcomes were 
mixed. Customer satisfaction for the Consumer Bank was 
down a little, from 83.8% to 81.3%1.

When we look beneath that overall survey result—which has 
almost certainly been negatively impacted by the general 
media climate for banks—we see substantial improvements 
in how customers rate their direct experience with us. For 
example, the net promoter score (NPS) across our call 
centres rose from 65.5 to 68.1 and branch NPS2 for 
St.George, Bank of Melbourne and BankSA for instance 
grew from 55 to 57 over the year. Complaints in the 
Consumer Bank reduced by 29%, and over the last quarter 
we recorded three times as many compliments as 
complaints in our branch network. 

One particular area of focus has been on digital service, 
where we saw an increase in digital logins of 11%; digital 
channels now represent 23% of sales. Our Westpac Live 
mobile application was rated No.1 in the world by Forrester 
Research, reflecting the work underway to transform our 
digital capabilities and position Westpac as the best in class 
digital customer service bank. In fact, we introduced more 

1   Source: Roy Morgan Research, September 2015 – 2016, 6MMA. 
Westpac Group Main Financial Institution (as defined by the 
customer). Satisfaction ratings are based on the relationship with the 
financial institution. Customers must have at least a 
Deposit/Transaction account relationship with the institution and are 
aged 14 or over. Satisfaction is the percentage of customers who 
answered ‘Very’ or ‘Fairly satisfied’ with their overall relationship with 
their MFI. 

2   Internal NPS, September 2015 – 2016, 6MMA. 

10

2016 Westpac Group Annual Report

                                                           
than 180 new features and enhancements across our digital 
channels this year. For example, customers can now 
activate a credit card using their phone’s camera, or manage 
a term deposit rollover, all without having to visit a branch. 

The Business Bank also performed well, with core earnings 
growth of 5% over the year. Market share increased across 
SME and in the merchant credit cards, to the point where 
around 50% of Australian businesses now have a banking 
relationship with the Westpac Group. 

While customer satisfaction1 in the Business Bank was down 
slightly from 7.4 to 7.3, we continue to be ranked number 1 
for total Business in NPS.2

During the year we rolled out a new online banking system 
for St.George business customers, significantly improving 
service, and our online loan origination platform, LOLA, is 
now processing two out of every three eligible loans. We 
also rolled out around 127,000 merchant terminals which are 
all enabled with market-leading contactless tap and go 
functionality. 

Despite the good core earnings growth, higher impairment 
charges meant that cash earnings in this business rose by a 
more modest 1%. The main driver of the increased 
provisions was the fact that we had lower write-backs than in 
previous years; we also had an increase in provisions in 
auto finance. Overall, however, credit quality in this business 
remains sound. 

BTFG continued to see good underlying growth in its 
business, with FUM and FUA balances growing 5% and 7% 
respectively, while insurance premiums were also higher. 
However a number of specific issues reduced reported cash 
earnings by 4%; adjusting for the partial sale of BTIM, cash 
earnings would have been down 2%. The other issues 
holding back BTFG’s earnings this year included the impact 
of higher claims and lower renewals in Insurance, currency 
movements in Ascalon (our boutique funds management 
investor), and higher regulatory costs. 

As discussed earlier, WIB cash earnings were down 
$245 million, reflecting higher impairment charges and our 
decision to focus on return rather than growth in a difficult 
market. Despite this, WIB grew its core customer base this 
year, continuing to invest in service quality and grow its 
leading position in transaction banking. WIB changed its 
operating model to increase the focus on service and reduce 
its cost base—which has set the business up for improved 
performance in the years ahead. 

1   Source: DBM Consultants Business Financial Services Monitor, 

September 2015 – 2016, 6MMA. MFI customers, all businesses. The 
Customer Satisfaction score is an average of customer satisfaction 
ratings of the customer’s main financial institution for business 
banking on a scale of 0 to 10 (0 means ‘extremely dissatisfied’ and 
10 means ‘extremely satisfied’). 

2   Source: DBM Consultants Business Financial Services Monitor, 

September 2015 – 2016, 6MMA. Westpac Group, MFI customers, all 
businesses. Net Promoter Score measures the net likelihood of 
recommendation to others of the customer’s main financial institution. 
Net Promoter ScoreSM is a trademark of Bain & Co Inc., Satmetrix 
Systems, Inc., and Mr Frederick Reichheld. Using a scale of 0 to 10 
(0 means ‘extremely unlikely’ and 10 means ‘extremely likely’), the 0-
6 raters (detractors) are deducted from the 9-10 raters (promoters). 
The ranking refers to Westpac Group’s position relative to the other 
three major Australian banking groups (ANZ Group, CBA Group and 
NAB Group). 

Chief Executive Officer’s report

Full Year 2016 has been a year of change for Westpac New 
Zealand with the start of a major transformation program and 
the relaunch of its brand. Cash earnings for the division were 
lower over the year, down 4%3, principally due to the highly 
competitive market for home loans, and costs associated 
with its transformation program. While the overall financial 
result is below what we would like, I am confident that David 
McLean and his refreshed management team are taking the 
steps necessary to deliver a significant lift in service and 
cost efficiency in the years ahead. 

In summary, we are well underway with our ‘Service 
Revolution’, taking real steps towards delivering world-class 
service, digitising our business, and building a culture that 
puts a dedication to helping at the heart of a truly 
sustainable business. 

Creating a workforce for the future 

The environment in which our 40,000 people are working is 
changing. This includes how customers wish to interact with 
us, changes in daily work tasks, and expectations around 
diversity and flexibility. Public scrutiny of culture across the 
sector has also intensified. 

With this in mind, we have been working hard to find new 
ways to build the workforce of the future: where people with 
diverse backgrounds can adapt to change and, importantly, 
maintain a relentless focus on providing exceptional service.  

As part of this, our flagship initiative during the year was the 
introduction of Our Service Promise, a set of principles and 
practices that clearly defines our expectations of what it 
means to deliver great service—consistently.  

During the year, we conducted a survey which showed an 
employee engagement score of 69%. While this was a good 
outcome, it is below the high bar of global best practice – a 
benchmark to which we aspire. Given the amount of change 
in our organisation this year, the result was not a surprise; 
but nevertheless we’ve listened to feedback and are already 
rolling out a number of actions to address those areas our 
employees told us needed to improve.  

Our new city-based corporate offices are now providing 
more than 10,000 employees with some of the world’s best 
physical environments, tools, and technologies, and a new 
way of working that is driving greater agility, mobility, and 
productivity.  

We also continued to foster a more diverse and inclusive 
workplace, delivering some excellent results during the year. 
This included an increase in the number of women in 
leadership positions to 48%—up from 46% last year—which 
brings us closer to our target of 50% by 2017; and an 
increase in the cultural diversity of our employees. Notably, 
the percentage of employees who self-identify as Indigenous 
Australians increased to more than 4%, which is greater 
than the proportion in the broader Australian population. 

That leads me to the final issue I wanted to address in this 
year’s letter. 

3   In New Zealand dollars. 

2016 Westpac Group Annual Report 

11 

1                                                           
                                                           
Bridging the trust gap 

Trust is fundamental to the service we provide. For us to 
fulfil our role, customers need to trust that we are acting in 
their interests; that our advice is honest; and that their 
money is safe. 

We recognise that there have been times when we have not 
met customers’ expectations and this has contributed to a 
trust gap between the community and the banking sector. 

We are working hard to rebuild that trust. 

There has been an increase in public and political scrutiny, 
with calls for further regulation and investigations into 
Australian banking activity—including a potential Royal 
Commission on conduct in the banking and financial 
services sector. 

A number of banks also face individual challenges, such as 
the civil proceedings in Federal Court commenced by ASIC 
in April this year, which allege manipulation of the Bank Bill 
Swap Rate between the period 6 April 2010 and 
6 June 2012. We don’t accept ASIC’s allegations against 
Westpac and think this complex matter is now best resolved 
by the Courts. 

In our Code of Conduct we commit to doing the right thing by 
customers. Given the changing environment and need to 
build trust we’re implementing a number of programs to 
ensure our products, policies, reward frameworks and 
processes are even more closely aligned to customers’ 
interests. As part of this program we have: 







appointed an independent customer advocate, Adrian 
Ahern, who is empowered to resolve customer issues 
and overturn decisions made by our dispute resolution 
processes; 

introduced new criteria to be applied to our products to 
confirm they’re fair for customers. A new governance 
committee assesses the application of these criteria; 
and 

reviewed our Whistleblower Protection Policy and 
approach, to ensure people feel comfortable to speak 
up and question practices when they don’t seem right, 
and provide a safe environment for them to do so. 

Westpac’s principles are clear: when something doesn’t 
measure up, we change it. When we find a problem, we fix 
it, so that it doesn’t happen again. And we’re open about the 
issues we find. 

At an employee level, we’re changing our remuneration 
frameworks to ensure we reward our people based on the 
value and outcomes delivered to customers. In 
November 2016, we were the first bank to remove all 
product related incentives across our 2,000 tellers in the 
Westpac branch network. Their incentives are now based 
entirely on the quality of service customers receive. 

We have increased transparency in financial planning and 
remain the only company to invite customers to publicly rate 
the service provided by our financial planners via the online 
Adviser View. We were also early movers in removing 
commissions paid to financial planners back in 2014, and 
are now revisiting the way we reward other specialised sales 
roles. Similarly, we have led the market on educational 

standards for financial advisers, and our current 
requirements are above the new standards recently 
proposed by the Federal Government. 

Over the year, a range of financial issues emerged for some 
of our peers across financial planning and insurance. We 
have thoroughly investigated our own operations and while 
we are not perfect, I can assure you that our record in this 
area is strong: BTFG has been a role model in seeking to 
genuinely help customers manage and protect their wealth. 

At an industry-level, we publicly committed to implement six 
areas of industry reform – the Australian Bankers’ 
Association’s (ABA) 6-point plan. The plan’s aim is to protect 
customer interests and increase transparency and 
accountability across the industry. 

As CEO, I know our people overwhelmingly set out to do the 
right thing by customers, and I want customers and the 
community to be confident of that too. The contract we hold 
with customers is one we’ve never taken for granted: 
customers trust us to help them live the lives they want; to 
grow; to be more secure; and to be better off. 

By focusing on customer needs, delivering world-class 
service, and measuring our success on customers’ success, 
I believe we have a business strategy that will, in time, help 
us to restore trust. 

History and our future 

As I mentioned at the outset, Westpac is fast approaching its 
200th anniversary. It’s an exciting time to be part of this 
organisation; a time to reflect on our past and recognise our 
successes. But more importantly, we are looking to the 
future and positioning Westpac for its third century. 

That means ensuring our business is strong, our strategy is 
right, and that we are continuing to support our customers, 
shareholders, employees and the broader community. It also 
means taking a leadership role in tackling emerging issues 
that we believe will affect future prosperity. 

It’s this approach that has contributed to Westpac being 
named—for the third year in a row—the most sustainable 
bank in the world in the Dow Jones Sustainability Indices 
Review. This marks the ninth time we have topped this 
global annual index. 

During the year we invested in the people, businesses, and 
community organisations that are helping to shape our 
nation. Our $100 million Westpac Bicentennial Foundation is 
on track to award its 200th scholarship and will continue to 
add 100 scholars to the alumni every year, in perpetuity. We 
also launched the Westpac Businesses of Tomorrow 
program to identify 200 promising businesses that will 
receive direct support and intellectual capital from some of 
Australia’s leading business people. 

At the same time, the grants awarded by the Westpac 
Foundation have helped create more than 2,900 
employment pathways for Australians experiencing 
disadvantage, and the number of businesses set up or 
expanded with support from Westpac’s microfinance partner, 
Many Rivers, exceeded 1,000. 

Our total committed exposure to the CleanTech and 
environmental services sector reached $6.2 billion, directed 
to activities such as generating renewable energy and 

12

2016 Westpac Group Annual Report

Chief Executive Officer’s report  

developing green buildings. Over the past five years, we 
have increased the proportion of renewable energy financing 
in our total electricity generation portfolio from 45% to 59%. 
We also brought to market a $500 million Westpac Climate 
Bond and an Energy Efficiency Finance Program. These are 
important steps in supporting the shift to a more sustainable 
economic model that is less dependent on fossil fuels. This 
demonstrates our commitment to supporting the transition to 
an economy that limits global warming to less than two 
degrees above pre-industrial levels. 

Our lending to help grow the stock of social and affordable 
housing grew to $1.05 billion, as we look to play our part in 
addressing the shortage of affordable housing. 

Summary 

It is an exciting time to be in banking. The industry is highly 
competitive, our operating environment remains challenging 
and we face increased regulatory and public scrutiny. 
However, with change comes opportunity and we are 
already responding and adapting across all elements of the 
business. 

Our service-led strategy is right for the times. We have 
strengthened our business and are committed to 
transforming our operations in ways that will give us a 
sustainable competitive advantage and bring benefits to all 
of our stakeholders. 

As we enter our third century of business, my executive 
team and I are proud to lead a company that is dedicated to 
serving our customers and our communities and is 
committed to operating with courage and integrity. As a 
result we’re confident that we will continue to deliver growth, 
returns, and stability that increases the value of your shares 
and makes you proud of your decision to invest in the 
Westpac Group. 

With warm regards, 

BRIAN HARTZER 

Chief Executive Officer  
Westpac Group 

2016 Westpac Group Annual Report 

13 

1 
 
 
 
Information on Westpac 

Westpac is one of the four major banking organisations in 
Australia and one of the largest banking organisations in 
New Zealand. We provide a broad range of banking and 
financial services in these markets, including consumer,1
business and institutional banking and wealth 
management services. 

We have branches, affiliates and controlled entities2
throughout Australia, New Zealand, Asia and in the Pacific 
region, and maintain branches and offices in some of the 
key financial centres around the world.3

We were founded in 1817 and were the first bank 
established in Australia. In 1850, we were incorporated as 
the Bank of New South Wales by an Act of the 
New South Wales Parliament. In 1982, we changed our 
name to Westpac Banking Corporation following our merger 
with the Commercial Bank of Australia. On 23 August 2002, 
we were registered as a public company limited by shares 
under the Australian Corporations Act 2001 (Cth) 
(Corporations Act). 

At 30 September 2016, our market capitalisation was 
$99 billion4 and we had total assets of $839 billion. 

Business strategy 
Westpac’s vision is ‘To be one of the world’s great service 
companies, helping our customers, communities and people 
to prosper and grow’. 

Our strategy seeks to deliver on this vision by building deep 
and enduring customer relationships, being a leader in the 
community, being a place where the best people want to 
work and, in so doing, delivering superior returns for 
shareholders. 

In delivering on our strategy, we are focused on our core 
markets, including Australia and New Zealand, where we 
provide a comprehensive range of financial products and 
services that assist us in meeting the financial services 
needs of customers. With our strong position in these 
markets, and over 13 million customers,5 our focus is on 
organic growth, growing customer numbers in our chosen 
segments and building stronger and deeper customer 
relationships. 

A key element of this approach is our portfolio of financial 
services brands, which enables us to appeal to a broader 
range of customers and provides us with the strategic 
flexibility to offer solutions that better meet individual 
customer needs. 

As we continue to build the business, the financial services 
environment remains challenging and has required us to 
maintain focus on strengthening our financial position while 
at the same time improving efficiency. This strengthening 
has involved lifting the level and quality of our capital, 
improving our funding and liquidity position and maintaining 
a high level of asset quality and provisioning. 

While we are currently one of the most efficient banks 
globally, as measured by a cost to income ratio, we continue 
to focus on ways to simplify our business to make it easier 
for customers to do business with us and to make work more 
enjoyable for our people. We believe that these 
improvement efforts also contribute to reducing unit costs 
that create capacity for further investment for growth. 

2016 has been a year of delivery and building momentum 
against our Service Revolution strategy. The Service 
Revolution is seeking to: provide a truly personal service for 
customers while better anticipating their needs; put 
customers in control of their finances; respond to the 
increased pace of innovation, disruption and changing 
customer behaviours through digitisation and increasing our 
capacity for innovation; and innovate and simplify to reinvent 
the customer experience. 

As part of our delivery of the Service Revolution, we have 
developed an integrated, multi-year plan that will be 
executed across the Group. In 2016, we pursued a number 
of transformation programs focused on the digitisation of the 
company through the design and development of a single 
bank technology infrastructure. We expect this will 
significantly transform customer experiences and drive 
operational efficiency. At the same time, our Consumer Bank 
and Business Bank transformation programs continued to 
deliver market-leading customer services, while lowering the 
cost to serve. 

Over the year, substantial work has also been undertaken 
on conduct and culture, with work focused on creating a 
common understanding and approach to managing conduct 
across the Group. In addition, we have worked with the 
industry in the setup and implementation of the Australian 
Bankers’ Association action plan designed to protect 
consumer interests, increase transparency and 
accountability and build trust and confidence in banks. 

Sustainability is part of our strategy of seeking to anticipate 
and shape the most pressing emerging social issues where 
we have the skills and experience to make a meaningful 
difference and drive business value. Our approach makes 
sustainability part of the way we do business, embedded in 
our strategy, values, culture and processes. 

Supporting our customer-focused strategy is a strong set of 
company-wide values, which are embedded in our culture. 
These are: 

1   A consumer is defined as a person that uses our products and 

services. It does not include business entities. 

2   Refer to Note 35 to the financial statements for a list of our material 

controlled entities as at 30 September 2016. 

3   Contact details for our head office, major businesses and offshore  

locations can be found on the inside back cover. 

4   Based on the closing share price of our ordinary shares on the ASX 

as at 30 September 2016. 

5   All customers with an active relationship (excludes channel only and 

potential relationships) as at 30 September 2016. 











delighting customers; 

one team; 

integrity; 

courage; and 

achievement. 

14

2016 Westpac Group Annual Report

                                                           
Strategic priorities 
In delivering our strategy, we have five strategic priorities 
that help guide our activities: 

Organisational structure  
Our operations comprise the following key customer-facing 
business divisions operating under multiple brands: 

Information on Westpac 

a)






    Service leadership 

provide a seamless customer experience across 
all channels; 

deepen relationships through context-based customer 
experiences using our portfolio of brands; and 

acquire new customers by making it simpler, easier and 
better for customers to choose us. 

b)


   Digital transformation 

create a 21st century, digitised bank with multi-
brand capabilities; 





c)


simplify products and processes by digitising end-to-
end; and 

drive efficiency opportunities from digitisation and 
consolidation of systems. 

   Performance discipline 

to be the region’s best performing bank; 

 manage the business in a balanced way across 

strength, growth, return and productivity; 

 maintain strong levels of capital, to meet the needs of all 

our stakeholders and requirements of regulators; 



continue to enhance our funding and liquidity position, 
including ensuring a diversity of funding pools and 
meeting new liquidity requirements; and 

 maintain a high quality portfolio of assets, coupled with 

strong provisioning. 

 Targeted growth  

focus on stronger growth in small to medium enterprises 
and wealth; and 

d)




e)








be targeted in specific business segments. 

   Workforce revolution  

focus on a customer-centric culture; 

strengthen the skills of our people to better serve 
customers and meet their complete financial needs; 

empower our people to drive innovation, deliver new 
and improved ways of working and be responsive 
to change; and 

continue to enhance the diversity of our workforce. 

Consumer Bank is responsible for sales and service to 
consumer customers in Australia under the Westpac, 
St.George, BankSA, Bank of Melbourne and RAMS brands. 
Activities are conducted through a dedicated team of 
specialist consumer relationship managers along with an 
extensive network of branches, call centres and ATMs. 
Customers are also supported by a range of internet and 
mobile banking solutions. Consumer Bank works in an 
integrated way with BTFG and WIB in the sales and service 
of select financial services and products, including in wealth 
management and foreign exchange. 

Business Bank is responsible for sales and service to micro, 
SME and commercial business customers for facilities up to 
approximately $150 million. The division operates under the 
Westpac, St.George, BankSA and Bank of Melbourne 
brands. Customers are provided with a wide range of 
banking and financial products and services to support their 
lending, payments and transaction needs. In addition, 
specialist services are provided for cash flow finance, trade 
finance, automotive and equipment finance, property finance 
and treasury services. The division is also responsible for 
certain consumer customers with auto finance loans. 
Business Bank works in an integrated way with BTFG and 
WIB in the sales and service of select financial services and 
products, including corporate superannuation, foreign 
exchange and interest rate hedging. 

BT Financial Group (BTFG) is Westpac’s wealth 
management and insurance arm of the Westpac Group 
providing a broad range of associated services. BTFG’s 
funds management operations include the manufacturing 
and distribution of investment, superannuation, retirement 
products, wealth administration platforms, private banking, 
margin lending and equities broking. BTFG’s insurance 
business covers the manufacturing and distribution of life, 
general and lenders mortgage insurance. The division also 
uses third parties for the manufacture of certain general 
insurance products as well as actively reinsuring its risk 
using external providers across all insurance classes. BTFG 
operates a range of wealth, funds management (including 
Ascalon, which is a boutique incubator of emerging fund 
managers) and financial advice brands and operates under 
the banking brands of Westpac, St.George, Bank of 
Melbourne and BankSA for Private Wealth and Insurance. 

BT Investment Management Limited (BTIM) is 29.5% owned 
by BTFG (following a partial sale in June 2015) with the 
business being equity accounted from July 2015. BTFG 
works in an integrated way with all the Group’s Australian 
divisions in supporting the insurance and wealth needs of 
customers.

Westpac Institutional Bank (WIB) delivers a broad range of 
financial products and services to commercial, corporate, 
institutional and government customers with connections to 
Australia and New Zealand. WIB operates through dedicated 
industry relationship and specialist product teams, with 
expert knowledge in transactional banking, financial and 
debt capital markets, specialised capital and alternative 
investment solutions. Customers are supported throughout 
Australia as well as branches and subsidiaries located in 

2016 Westpac Group Annual Report 

15 

1New Zealand, US, UK and Asia. WIB is also responsible for 
Westpac Pacific currently providing a range of banking 
services in Fiji and PNG. WIB works in an integrated way 
with all the Group’s divisions in the provision of more 
complex financial needs, including across foreign exchange 
and fixed interest solutions. 

Westpac New Zealand is responsible for sales and service 
of banking, wealth and insurance products for consumers, 
business and institutional customers in New Zealand. 
Westpac conducts its New Zealand banking business 
through two banks in New Zealand: 

 Westpac New Zealand Limited, which is incorporated in 

New Zealand; and 

 Westpac Banking Corporation (NZ Branch), which is 

incorporated in Australia. 

Westpac New Zealand operates via an extensive network of 
branches and ATMs across both the North and South 
Islands. Business and institutional customers are also 
served through relationship and specialist product teams. 
Banking products are provided under the Westpac brand, 
while insurance and wealth products are provided under 
Westpac Life and BT brands, respectively. 

Group Businesses include: 



Treasury, which is responsible for the management of 
the Group’s balance sheet, including wholesale funding, 
capital and management of liquidity. Treasury also 
manages the interest rate risk and foreign exchange 
risks inherent in the balance sheet, including managing 
the mismatch between Group assets and liabilities. 
Treasury’s earnings are primarily sourced from 
managing the Group’s balance sheet and interest rate 
risk, within set risk limits; 

 Group Technology, which comprises functions 

responsible for technology strategy and architecture, 
infrastructure and operations, applications development 
and business integration; and 



Core Support, which comprises functions performed 
centrally, including Australian banking operations, 
property services, strategy, finance, risk, compliance, 
legal and human resources. 

These businesses are described in more detail in Section 2, 
including a summary of net profit and total assets by 
business division, and management’s discussion and 
analysis of business division performance. 

Competition 
The Group operates in a highly competitive environment 
across the regions in which we do business. 

We serve the banking, wealth and risk management needs 
of customer segments from consumers to small businesses 
through to large corporate and institutional clients. The 
Group competes with other financial services industry 
players for customers, by covering their transacting, saving, 
investing, protecting and borrowing needs with a wide set of 
products and services. Our competitors range from large 
global organisations with broad offerings to entities more 
focused on specific regions or products. Our competitors 
include financial services and advisory companies such as 
banks, investment banks, credit unions, building societies, 

mortgage originators, credit card issuers, brokerage firms, 
fund and asset management companies, insurance 
companies and internet-based financial services providers. 
We operate in an environment where digital innovation is 
changing the competitive landscape and there are new 
competitors emerging from other sectors, including retail, 
technology and telecommunications. 

Our competitive position across customer segments, 
products and geographies is determined by a variety of 
factors. These include: 















the type of customer served; 

customer service quality and convenience; 

the effectiveness of, and access to, distribution 
channels; 

brand reputation and preference; 

the quality, range, innovation and pricing of products 
and services offered; 

digital and technology solutions; and 

the talent and experience of our employees. 

In Australia, we have seen competition for deposits partly 
driven by clearer global regulatory requirements for liquidity 
management. Banks and other financial institutions also 
seek to achieve a higher proportion of high quality deposit 
funding as credit rating agencies and debt investors look for 
strong balance sheet positions in their assessment of quality 
institutions. 

Competition for lending is also expected to remain high. At 
the same time, businesses and consumers are cautious 
about the global outlook and continue to reduce gearing. 
The residential mortgage market continues to be highly 
competitive, with market participants seeking to maintain or 
expand their market share using price. This is expected to 
continue. Serving business customers’ transaction and trade 
financing needs has been at the centre of competitive 
activity as customer expectations increase. 

In our wealth business, we expect competition to increase as 
financial institutions and industry funds move to capture a 
greater share of this fast growing market, particularly in 
superannuation (or pensions) and financial advice as the 
market responds to regulatory change. 

The New Zealand market is experiencing strong competition 
as banks vie for new customers. Competition for deposits 
remains intense and the home lending market is particularly 
competitive on price and switching incentives. 

Outlook1
The Australian economy delivered solid growth over the year 
ended June 2016, with real GDP growing 3.3%, supported 
by low interest rates and the low Australian dollar. This 
outcome was above expectations of around 2.75% growth 
and was achieved despite the still challenging international 
backdrop. The transition of the economy continues to 
progress as the downturn in mining investment has been 
offset by rising commodity and services exports, strong 
residential construction and solid growth in public demand. 

1   All data and opinions under ‘Outlook’ are generated by our internal 

economists and management. 

16

2016 Westpac Group Annual Report

                                                           
Information on Westpac 

constrained by uncertainty ahead of the July Federal 
election. Similar to recent years, there has been no growth in 
other consumer credit. 

Given the economic backdrop, financial system credit growth 
in the year to September 2017 is expected to be broadly in 
line with the current year at around 5.5%. Housing-related 
activity may ease a little over the year as price growth slows 
and business credit will potentially strengthen a little over the 
year as it rebounds from the current soft-spot. 

The underlying economics of the wealth industry continues 
to be sound. In addition to mandatory superannuation 
contributions, the ageing of the population is expected to see 
a higher portion of funds directed to retirement savings. 

We will continue executing our strategy of creating a great 
service company with our five strategic priorities assisting to 
guide this transformation. These include: 

 maintaining our performance disciplines – continuing to 
be prudent in the management of capital, managing 
returns effectively and maintaining the strength in our 
capital, funding and liquidity positions; 









through service leadership, continue to grow customer 
numbers reaching 1 million additional customers 
between 2015 and 2017, while also increasing the 
depth of customer relationships; 

digital transformation – utilising technology to materially 
improve efficiency and reduce the Group’s cost to 
income ratio to below 40% over the next 2 years; 

wealth, small and medium business enterprises are our 
areas of targeted growth. These include 
commercialising our investment in the Group’s new 
wealth management system, called Panorama, and 
using new technologies to make business banking more 
accessible to customers; and 

through our workforce revolution priority, we are seeking 
to build a stronger and more diverse workforce where 
the best people want to work. 

The financial services industry continues to experience 
significant regulatory change and scrutiny. Globally, this 
includes the expected release of a revised capital framework 
by the Basel Committee on Banking Supervision, and further 
developments on the implementation of the Net Stable 
Funding Ratio and Total Loss Absorbing Capacity. Given the 
strength of our business, and our balance sheet, we are well 
placed to respond to any additional regulatory requirements. 

Looking ahead, with our strong positioning, disciplined 
growth and solid operating performance across all divisions, 
combined with good progress on our strategic priorities, 
Westpac believes it is well positioned to continue delivering 
sustainable outcomes to shareholders. 

The health of the economy is also reflected in the 
unemployment rate, which has fallen from around 6% to 
5.6%. Growth in national income has been soft, reflecting 
the drag from recent declines in commodity prices. This in 
turn has weighed on wages, profits and the government’s 
fiscal position. Falling commodity prices, overcapacity and 
rising competition are reflected in low inflation with headline 
CPI inflation sitting at just 1%. The modest level of inflation 
(below the RBA’s target range), and expectations that 
inflation will remain below the target for an extended period, 
has seen the RBA reduce the cash rate by 50 basis points 
over the year to 1.5%. 

Unfortunately, the current mix of growth is creating a divide 
between those states and regions that have been impacted 
by the slowdown in mining investment (Western Australia 
and regional Queensland) and those that have not. In 
Western Australia in particular, we are seeing weaker 
employment outcomes, softening house prices and more 
restrained spending. Growth in New South Wales and 
Victoria, on the other hand, has been stronger, as these 
states have experienced the majority of construction activity 
and have a more services based economy. 

In New Zealand, the economy has also been sound, with a 
large pipeline of construction projects, strong population 
growth and low interest rates supporting growth. This has 
been despite some pressure on export returns. 

The international outlook softened over the year, with growth 
across our major trading partners a little below recent 
averages. Growth in China has continued to ease with 
excess capacity in many industries. Growth in the US 
economy was also lower over the past year, reflecting weak 
productivity growth, although there has been some pick-up 
in activity more recently. European growth has remained 
relatively modest. 

The international economy carries risks. In particular, the 
potential for disruption to the Chinese economy remains real 
given the sharp rise in debt in recent years, ‘unbalanced’ 
conditions across housing markets and slowing growth. In 
Europe, Britain’s decision to leave the EU, stagnant growth, 
uncomfortably low inflation and renewed concerns about the 
banks could also continue to affect conditions. In the US, 
growth continues to be overly dependent on the consumer 
with business investment remaining lacklustre. 

Within Australia, the 2017 outlook is for real GDP to grow at 
around 3%, which remains a little above medium-term 
expectations. This growth reflects expectations for higher 
household spending, as income growth lifts, although 
prospects for a decent lift in non-mining investment seem 
remote. There are expected to be ongoing contributions from 
exports (both resources and services) and from public 
demand, including public infrastructure. Based on recent 
approvals, residential construction is expected to remain 
sound. With the end of the mining investment downturn in 
sight, its drag on growth is also expected to reduce. 

The mix of growth (more services-led) is more labour 
intensive and is expected to be supportive of sound 
employment growth overall. Lead indicators point to the 
unemployment rate remaining little changed over the year. 
Financial system credit grew by 5.4% in the year to 
September 2016, with system housing credit rising 6.4% and 
system business credit expanding by 4.7%, a result 

2016 Westpac Group Annual Report 

17 

1Significant developments 
Corporate significant developments 
Inquiry into Australia’s Financial System 
In 2013, the Federal Government established an inquiry into 
Australia’s financial system (FSI). The FSI examined how 
the financial system could be positioned to best meet 
Australia’s evolving needs and support Australia’s economic 
growth. 

On 7 December 2014, the FSI released its Final Report, 
which made 44 recommendations relating to a broad 
number of matters across the financial sector. Westpac 
supported the majority of the FSI’s recommendations. On 
20 October 2015, the Government announced its formal 
response to the FSI’s recommendations, and in doing so, 
endorsed the majority of the recommendations. 

The Government continues to consult on the detailed 
implementation of a number of these recommendations and 
Westpac is actively contributing to these consultations. 

Australian Securities and Investments Commission (ASIC) 
reform package 
On 20 April 2016, the Federal Government announced a 
package of policy reforms designed primarily to strengthen 
the powers and funding of ASIC. 

As part of this package, the Government announced that it 
would accelerate the implementation of certain 
recommendations made by the FSI, including: 







granting ASIC a product intervention power; 

introducing a new ‘principles-based’ product design and 
distribution obligation on issuers and distributors; and 

reviewing ASIC’s enforcement regime (including the 
penalties available). 

On 19 October 2016, the Government released the terms of 
reference for the ASIC Enforcement Review Taskforce, 
which will assess the suitability of ASIC’s existing regulatory 
tools and whether they need to be strengthened. The 
taskforce is scheduled to report to the Government in 2017. 
In addition, the Government is expected to establish 
consultation processes to consider the detailed 
implementation of the product-related reforms in the near 
future.

BBSW proceedings 
As part of ASIC’s ongoing industry-wide investigations into 
the interbank short-term money market and its impact on the 
setting of the bank bill swap reference rate (BBSW), on 
5 April 2016, ASIC commenced civil proceedings against 
Westpac in the Federal Court of Australia, alleging certain 
misconduct including market manipulation and 
unconscionable conduct. The conduct that is the subject of 
the proceedings is alleged to have occurred between 
6 April 2010 and 6 June 2012. Westpac is defending these 
proceedings. ASIC is seeking from the court declarations 
that Westpac breached various provisions of the 
Corporations Act 2001 (Cth) and the Australian Securities 
and Investments Commission Act 2001 (Cth), pecuniary 
penalties of unspecified amounts and orders requiring 
Westpac to implement a comprehensive compliance 
program for persons involved in Westpac’s trading in the 
relevant market. 

In August 2016, a class action was filed in the United States 
District Court for the Southern District of New York against 
Westpac and a large number of other Australian and 
international banks alleging misconduct in relation to BBSW. 
These proceedings are at an early stage and the level of 
damages sought has not been specified. Westpac is 
defending these proceedings. 

Exception fees 
Between 2011 and 2014, Westpac was served with three 
class action proceedings seeking refunds of certain 
exception fees paid by customers. In September 2016, the 
law firm representing the class members notified Westpac 
that it intends to discontinue all of those class actions. One 
of the class actions, in the Supreme Court of 
New South Wales, was formally discontinued in 
October 2016. The other two class actions, in the Federal 
Court of Australia, will be discontinued in the near future 
once certain procedural formalities have been completed. 

Issue of Additional Tier 1 capital securities 
On 30 June 2016, Westpac issued approximately $1.7 billion 
of securities known as Westpac Capital Notes 4, which 
qualify as Additional Tier 1 capital under APRA’s capital 
adequacy framework. 

Redemption of Additional Tier 1 capital securities 
On 31 March 2016, all outstanding Trust Preferred 
Securities (US$525 million) of Westpac Capital Trust IV 
(TPS 2004) were redeemed. 

On 30 June 2016, all outstanding Westpac Trust Preferred 
Securities (Westpac TPS) ($763 million) were redeemed by 
Westpac RE Limited, the responsible entity of the Westpac 
TPS Trust. 

TPS 2004 and Westpac TPS qualified for transitional 
treatment as Additional Tier 1 capital. 

Australian Bankers’ Association (ABA) action plan and 
industry reviews 
On 21 April 2016, the ABA announced an action plan to 
protect consumer interests, increase transparency and 
accountability and build trust and confidence in banks. 

The plan includes a number of industry-led initiatives 
including: 









a review of product-based sales commissions; 

a review of the Code of Banking Practice; 

implementation of an industry register which would 
extend existing identification of rogue advisers to any 
bank employees, including customer-facing and non-
customer facing roles; and 

an evaluation of the establishment of an industry wide, 
mandatory last resort compensation scheme covering 
financial advisers. 

Westpac is currently participating in these ongoing 
initiatives, which may lead to further reform in these areas. 

House of Representatives Standing Committee on 
Economics Review of the Four Major Banks and other 
industry reviews 
On 16 September 2016, the Chairman of the House of 
Representatives Standing Committee on Economics 

18

2016 Westpac Group Annual Report

announced that the committee had commenced its Review 
of the Four Major Banks (Parliamentary Review). The terms 
of reference for the Parliamentary Review are wide-ranging, 
with one area of focus being how individual banks and the 
industry as a whole are responding to issues identified 
through other inquiries, including through the ABA action 
plan. Westpac attended a public hearing of the 
Parliamentary Review on 6 October 2016. 

In addition, there are a number of other reviews underway 
that may impact upon Westpac and the financial services 
sector, including: 





an inquiry into business lending to be conducted by the 
Australian Small Business and Family Enterprise 
Ombudsman; and 

a review into external dispute resolution schemes, 
which will also consider the design, operation and 
powers of a proposed banking tribunal. 

Professional standards for financial advisers 
On 17 October 2016, the Federal Government announced 
that it would introduce legislation mandating professional 
standards for financial advisers. The new legislation may 
include reforms such as: 









compulsory education requirements for new and 
existing advisers; 

supervision requirements for new advisers;  

the introduction of a code of ethics; and 

the establishment of an industry-funded independent 
body charged with governing the professional standing 
of the financial advice industry. 

The Government is expected to introduce this legislation 
before the end of 2016 following final consultations with 
industry and consumer groups. The new regime is 
scheduled to commence on 1 January 2019 with a 
transitional compliance period applying to existing financial 
advisers. 

Financial benchmarks reform 
In October 2016, the Federal Government announced a 
package of measures designed to strengthen the regulation 
of financial benchmarks. The measures were recommended 
to the Government by the Council of Financial Regulators, 
who recently concluded a consultation process on financial 
benchmark reform.  

The key measures announced include: 







ASIC will be empowered to develop enforceable rules 
for administrators and entities that make submissions to 
significant benchmarks (such as Westpac), including the 
power to compel submissions to benchmarks in the 
case that other calculation mechanisms fail; 

administrators of significant benchmarks will be required 
to hold a new ‘benchmark administration’ licence issued 
by ASIC (unless granted an exemption); and  

the manipulation of any financial benchmark or financial 
product used to determine a financial benchmark (such 
as Negotiable Certificates of Deposit) will be made a 
specific criminal and civil offence. 

Information on Westpac 

These measures are expected to be introduced over the 
next 18 months. 

Brexit
On 23 June 2016, the United Kingdom European Union 
membership referendum was held, which saw UK citizens 
vote to leave the European Union (EU). The UK Government 
subsequently confirmed that it will invoke Article 50 of the 
Lisbon Treaty, which triggers a two year negotiation period 
under which the UK and EU will negotiate the terms of the 
UK’s departure. A recent UK High Court decision, which may 
be appealed by the UK Government, has indicated that any 
decision to invoke Article 50 must be made by Parliament. At 
this stage, it is difficult to predict the timing and full impact of 
Brexit on Westpac and the broader global financial services 
industry. 

Proposed reduction to the corporate tax rate 
On 1 September 2016, the Australian Government 
introduced legislation to reduce the corporate tax rate 
progressively from 30% to 25% over the next 10 years. If the 
legislation is passed in its current form, the benefit of the 
reduced corporate tax rate for Westpac will begin to take 
effect from the 2023-24 financial year. Accordingly, the 
proposed reduction to the corporate tax rate will not 
significantly impact Westpac in the short term. A reduction to 
the corporate tax rate will reduce the value of imputation 
credits attached to franked dividends and distributions to 
security holders. 

Taxation of cross-border financing arrangements 
The Australian Government has decided to implement the 
Organisation for Economic Co-operation and Development’s 
(OECD) proposals relating to the taxation treatment of cross-
border financing arrangements. These proposals may affect 
the taxation arrangements for ‘hybrid’ regulatory capital 
instruments issued by Westpac. The Board of Taxation has 
been asked to make recommendations to the Government 
about implementing the OECD proposals. If implemented 
without grandfathering, the potential effect of the OECD 
proposals is to increase the after-tax cost of certain 
previously issued hybrid capital securities. 

The New Zealand Government has also commenced a 
public consultation process to consider whether the OECD 
proposals could be implemented in New Zealand. 

Sale of Westpac’s operations in five Pacific Island nations  
On 1 July 2016, Westpac completed the sale of its banking 
business in Vanuatu to Bank of South Pacific Limited (BSP). 
This was the fifth and final banking business to be sold to 
BSP, after the previous sale of Westpac’s operations in the 
Cook Islands, Samoa, Tonga and Solomon Islands. 

Regulatory significant developments 
FSI’s recommendations on bank capital 
The Australian Government’s response to the FSI has 
endorsed APRA’s actions in implementing the FSI’s capital-
related recommendations, and has confirmed APRA’s 
responsibility for implementing the remaining capital 
proposals. 

2016 Westpac Group Annual Report 

19 

1To date, APRA has formally responded to two of the FSI’s 
recommendations: 





Capital levels 
On 4 July 2016, APRA released a comparison of 
Australian banks’ capital ratios relative to internationally-
active banks using a common method of calculation. 
The comparison was based on a quantitative impact 
study (QIS) published by the Basel Committee on 
Banking Supervision (BCBS). The QIS included the 
capital ratios of internationally-active banks as of 
30 June 2015, with APRA using capital ratios as of 
31 December 2015 for the Australian banks. APRA 
concluded that the relative positioning of the major 
Australian banks’ Common Equity Tier 1 ratios was 
broadly in line with the benchmark suggested by the FSI 
of capital ratios in the top quartile of internationally-
active banks.

Narrow mortgage risk weight differences 
On 20 July 2015, APRA announced an interim change 
to how risk weighted assets (RWA) would be calculated 
on Australian residential mortgages for banks that use 
the Advanced Internal-Ratings Based (IRB) approach to 
credit risk. This change was in response to 
Recommendation 2 of the FSI regarding the differential 
in mortgage capital requirements between Advanced 
IRB and Standardised banks. This change led to the 
ratio of mortgage RWA to mortgage exposures for the 
Group increasing to approximately 24% on 1 July 2016. 
In August 2016, APRA reaffirmed its objective of a risk 
weight for Australian residential mortgages of an 
average of at least 25%, measured across all Advanced 
IRB banks.

Further changes to regulatory capital requirements for 
Australian banks were also proposed by the FSI – these are 
likely to result from current international regulatory reviews 
being undertaken by the BCBS and the Financial Stability 
Board (FSB) considering leverage ratios, risk weight models 
for Advanced and Standardised banks, and Total Loss 
Absorbing Capacity (TLAC) for Global Systemically 
Important Banks (G-SIBs). The final outcomes of these 
reviews remain uncertain. APRA will be responsible for 
interpreting these international developments in the context 
of Australia’s circumstances and their final impact on 
Westpac will depend on APRA’s implementation. 

Macro-prudential regulation 
From December 2014, APRA has made use of macro 
prudential measures targeting a number of segments of 
mortgage lending that continue to impact lending practices in 
Australia. The measures include constraining growth in 
investment property lending within a benchmark of 10% and 
imposing additional levels of conservatism in serviceability 
assessments.

Basel Committee on Banking Supervision 
Regulatory reforms and significant developments arising in 
relation to changes initiated by the BCBS and the FSB 
include: 

Increased loss absorbency 
In November 2015, the FSB issued a final paper for 
enhancing the TLAC for G-SIBs to operate alongside the 
Basel III capital requirements. At the same time, a 

consultation paper on TLAC holdings was issued by the 
BCBS. These proposals form part of the G20’s initiatives 
aimed at ‘ending too-big-to-fail’ and ensuring that the 
resolution of a failing Global Systemically Important 
Financial Institution can be carried out without causing 
systemic disruption or resorting to taxpayer support. 
In October 2016, the BCBS issued a final standard for TLAC 
holdings of G-SIBs. This standard will take effect from 
1 January 2019 for most G-SIBs. 

The FSI recommended the implementation in Australia of a 
framework for minimum loss absorbing and recapitalisation 
capacity sufficient to facilitate the orderly resolution of ADIs 
and minimise taxpayer support. In its response to the FSI, 
the Government endorsed implementation of the 
recommendation by APRA in line with emerging international 
practice. 

Reform of the risk-based capital framework 
In December 2014, the BCBS released two consultation 
papers on proposals for Capital Floors and proposed 
revisions to the Standardised Approach for Credit Risk. 
Since then, the BCBS has released two further consultation 
papers related to the risk based capital framework. The first 
was released in December 2015, which put forward possible 
amendments to the Standardised Approach for Credit Risk 
and the second was released in March 2016, which 
proposed constraints on the use of internal models for the 
calculation of risk weighted assets. In March 2016, the 
BCBS also released a consultation paper covering the 
Standardised Measurement Approach for Operational Risk. 
This paper proposed the removal of the use of internal 
model approaches to measure operational risk capital and 
replacement of these with a revised framework based on the 
proposed Standardised Measurement Approach. The 
revised standards for the Minimum Capital Requirements for 
Market Risk were released by the BCBS in January 2016. 

In combination, these reform measures are intended to 
improve the consistency and comparability of bank capital 
ratios. However, finalisation of the remaining BCBS changes 
is not expected before the end of 2016, after which APRA 
will need to consult on, and then finalise, the Australian 
standards. Until that time, it is not possible to determine the 
impact on Westpac. 

Leverage ratio 
The Basel III capital framework also introduced a leverage 
ratio requirement. The BCBS proposes that introducing a 
simple, non-risk based leverage ratio requirement would act 
as a credible supplementary measure to the risk-based 
capital requirements. In January 2014, the BCBS published 
an amended leverage ratio framework. In May 2015, APRA 
released new disclosure requirements in relation to the 
leverage ratio which will initially only apply to select ADIs, 
including Westpac, and from 1 July 2015 required the 
disclosure of the leverage ratio on a quarterly basis. 
In April 2016, the BCBS published a consultation paper 
requiring a minimum leverage ratio of 3% as a Pillar 1 
requirement from January 2018. 

Further details of Westpac’s other regulatory disclosures 
required in accordance with prudential standard APS 330 
can be accessed at
www.westpac.com.au/aboutwestpac/investor-
centre/financial-information/regulatorydisclosures. 

20

2016 Westpac Group Annual Report

Other regulatory developments 
Liquidity 
APRA released a revised draft of the prudential standard on 
liquidity (APS 210) on 29 September 2016. This draft 
prudential standard included the Net Stable Funding Ratio 
(NSFR) requirement, a measure designed to encourage 
longer-term funding resilience. APRA has indicated that the 
final APS 210, inclusive of the NSFR, will commence from 
1 January 2018 in line with the BCBS’s effective date. 
Westpac is taking steps to comply with the NSFR from 
1 January 2018. 

Committed Liquidity Facility (CLF) annual revision 
The Reserve Bank of Australia makes available to ADIs a 
CLF that, subject to qualifying conditions, can be accessed 
to meet Liquidity Coverage Ratio requirements under APS 
210. This amount is reviewed annually. Westpac has 
received approval for a CLF of $49.1 billion for the 2017 
calendar year (2016 calendar year: $58.6 billion). 

OECD Common Reporting Standard 
The OECD has developed Common Reporting Standard 
(CRS) rules for the automatic exchange of customer tax 
residency and financial account information amongst 
participating CRS countries. 

CRS will require the Westpac Group to identify the tax 
residency of all customers and to report the tax residency 
and financial account details of non-resident customers to 
the relevant authorities in jurisdictions with which Australia 
has entered into an exchange of information agreement. 

Australian financial institutions will have to collect customer 
tax residency information from 1 July 2017 and will have to 
report these details and associated financial account 
information from July 2018. Implementation of the rules will 
impose additional costs and operational burdens on 
Westpac. 

Certain countries (such as the UK and India) have 
implemented the rules with effect from 1 January 2016. 
Westpac has implemented changes to its business 
operations to comply with the CRS requirements in these 
countries from 1 January 2016. 

OTC derivatives reform 
International regulatory reforms relating to over-the-counter 
(OTC) derivatives continue to be implemented by financial 
regulators across the globe, with the focus moving to 
implementing margin requirements for non-centrally cleared 
derivatives. 

Globally, there has been significant progress developing 
requirements to implement the final policy framework for the 
margining of uncleared OTC derivatives as published by the 
BCBS and the International Organization of Securities 
Commissions (IOSCO) in September 2013. Requirements 
for variation and initial margin commenced on 
1 September 2016 in the US, Canada and Japan, while 
authorities in Asia and the EU are currently developing 
proposals. On 17 October 2016, APRA published prudential 
standard CPS 226, containing its final rules for margining 
and risk mitigation for non-centrally cleared derivatives. 
APRA did not, however, publish a commencement date for 
these obligations. 

Information on Westpac 

Westpac is now taking steps to ensure that it is in a position 
to comply with these global margin reforms. 

In addition, Westpac continues to work with ASIC and 
industry associations in relation to the reporting and clearing 
of OTC derivative trades and the implementation of various 
rules. 

Westpac has been implementing OTC derivatives trade 
reporting regulations imposed by the Monetary Authority of 
Singapore, Hong Kong Monetary Authority and various 
provincial financial regulators in Canada. Certain aspects of 
trade reporting have commenced in these jurisdictions and 
continue to be implemented and enhanced in phases. 
Westpac has also been implementing clearing requirements 
in relation to interest rate derivatives under Australian, US 
and European rules and credit default swaps under 
European rules. 

New Zealand 
Regulatory reforms and significant developments in 
New Zealand include: 

Reserve Bank of New Zealand (RBNZ) – macro prudential 
policy framework 
Since October 2013, restrictions on high loan-to-value-ratio 
(LVR) lending have been part of the RBNZ’s macro-
prudential policy framework. In September 2016, the RBNZ 
introduced changes to LVR restrictions that apply to 
residential property lending throughout New Zealand. From 
October 2016, residential property investment lending where 
the LVR is greater than 60% cannot exceed 5% of a bank’s 
new residential mortgage lending for that category, carried 
out in the three month measurement period which applies to 
WNZL. In addition, non-property investment residential 
lending where the LVR is greater than 80% cannot comprise 
more than 10% of that new residential mortgage lending in 
the relevant measurement period. The RBNZ is also 
investigating the case for restrictions on the total debt-to-
income ratios of borrowers. 

RBNZ – Review of Outsourcing Policy
In August 2015, the RBNZ released a consultation paper 
proposing revisions to its Outsourcing Policy that would have 
prohibited banks from outsourcing certain key functions to its 
related parties. The paper specifically highlighted the 
general ledger, SWIFT gateway and licence and regulatory 
reporting as three areas where outsourcing would be 
prohibited. These revisions were designed to support the 
RBNZ’s approach to bank resolution, as set out in its Open 
Bank Resolution policy. 

In May 2016, the RBNZ released a second consultation 
paper that clarified that there may be other bank functions 
that are integral to its approach to bank resolution that will 
need to be addressed in the Outsourcing Policy. However, 
the RBNZ also noted that an outright prohibition on 
outsourcing may not be required if a bank has appropriate 
standby capability. Submissions on this consultation paper 
closed in August 2016 and the RBNZ has indicated it will 
release an exposure draft of the new policy towards the end 
of 2016 or early in 2017. 

RBNZ Regulatory stocktake 
The RBNZ is undertaking a stocktake of the regulatory 
framework applying to banks with the aim of improving the 
efficiency, clarity and consistency of regulatory 

2016 Westpac Group Annual Report 

21 

1requirements. The RBNZ released its first consultation 
document on potential changes to the prudential regime 
arising out of the stocktake in July 2015 and published a 
summary of submissions and its policy decisions in 
December 2015. One of the key issues considered was the 
RBNZ’s off-quarter disclosure requirements. The RBNZ 
announced that it had decided to recommend to the Minister 
of Finance that the requirement for overseas incorporated 
registered banks to publish off-quarter disclosure information 
should be removed. In September 2016, the RBNZ released 
a consultation paper that proposed an option which would 
involve the RBNZ publishing a quarterly electronic 
“dashboard” of key financial information submitted by 
individual locally incorporated banks, which would replace 
the existing off-quarter disclosure statement requirements 
for these banks. The paper also considered the RBNZ’s less 
preferred option which involves locally incorporated banks 
publishing a shorter disclosure statement providing essential 
information on capital and asset quality plus liquidity. 
Changes to the off-quarter disclosure regime are expected 
to take effect in 2017. 

Financial Advisers Act (FAA) 
The New Zealand Government announced plans for 
changes to the FAA regime in July 2016. A bill is expected to 
be introduced next year after consultation on an exposure 
draft of the legislation. The changes to the FAA will simplify 
the regime by removing unnecessary complexity and 
regulatory boundaries. Other key changes include: 





enabling the provision of automated digital advice 
without the direct involvement of a human adviser (robo-
advice); 
requiring all individuals or robo-advice platforms 
providing financial advice to: 

–  place the interests of the consumer first; 

–  only provide advice where competent to do so; 

–  be licensed; and 

 making disclosure requirements more meaningful to 
improve consumer understanding and transparency. 

Supervision and regulation 
Australia
Within Australia, we are subject to supervision and 
regulation by six principal agencies: the Australian 
Prudential Regulation Authority (APRA); the Reserve Bank 
of Australia (RBA); the Australian Securities and 
Investments Commission (ASIC); the Australian Securities 
Exchange (ASX); the Australian Competition and Consumer 
Commission (ACCC); and the Australian Transaction 
Reports and Analysis Centre (AUSTRAC). 

APRA is the prudential regulator of the Australian financial 
services industry. It oversees banks, credit unions, building 
societies, general insurance, re-insurance, life insurance and 
private health insurance companies, friendly societies and 
most of the superannuation (pension) industry. APRA’s role 
includes establishing and enforcing prudential standards and 
practices designed to ensure that, under all reasonable 
circumstances, financial promises made by the institutions it 
supervises are met within a stable, efficient and competitive 
financial system. 

As an ADI, we report prudential information to APRA, 
including information in relation to capital adequacy, large 
exposures, credit quality and liquidity. Our controlled entities 
in Australia that are authorised insurers and trustees of 
superannuation funds are also subject to the APRA 
regulatory regime. Reporting is supplemented by 
consultations, on-site inspections and targeted reviews. Our 
external auditor also has an obligation to report on 
compliance with certain statutory and regulatory banking 
requirements and on any matters that in their opinion may 
have the potential to materially prejudice the interests of 
depositors and other stakeholders. 

Australia’s risk-based capital adequacy guidelines are based 
on the approach agreed upon by the BCBS. National 
discretion is then applied to that approach, which results in 
Australia’s capital requirements being more stringent. Refer 
to ‘Capital resources – Basel Capital Accord’ in Section 2. 

The RBA is responsible for monetary policy, maintaining 
financial system stability and promoting the safety and 
efficiency of the payments system. The RBA is an active 
participant in the financial markets, manages Australia’s 
foreign reserves, issues Australian currency notes and 
serves as banker to the Australian Government. 

ASIC is the national regulator of Australian companies. Its 
primary responsibility is to regulate and enforce company, 
consumer credit, financial markets and financial services 
laws that protect consumers, investors and creditors. With 
respect to financial services, it promotes fairness and 
transparency by providing consumer protection, using 
regulatory powers to enforce laws relating to deposit-taking 
activities, general insurance, life insurance, superannuation, 
retirement savings accounts, securities (such as shares, 
debentures and managed investments) and futures 
contracts and financial advice. ASIC has responsibility for 
supervising trading on Australia’s domestic licensed markets 
and of trading participants. 

The ASX operates Australia’s primary national market for 
trading of securities issued by listed companies. Some of our 
securities (including our ordinary shares) are listed on the 
ASX and we therefore have obligations to comply with the 
ASX Listing Rules, which have statutory backing under the 
Corporations Act 2001. The ASX has responsibility for the 
oversight of listed entities under the ASX Listing Rules and 
for monitoring and enforcing compliance with the ASX 
Operating Rules by its market, clearing and 
settlement participants. 

The ACCC is an independent Commonwealth statutory 
authority responsible for the regulation and prohibition of 
anti-competitive and unfair market practices and mergers 
and acquisitions in Australia. Its broad objective is to 
administer the Competition and Consumer Act 2010 (Cth)
and related legislation to bring greater competitiveness, fair 
trading, consumer protection and product safety to the 
Australian economy. The ACCC’s role in consumer 
protection complements that of Australian state and territory 
consumer affairs agencies that administer the unfair trading 
legislation of their jurisdictions. 

The Australian Government’s present policy, known as the 
‘four pillars policy’, is that there should be no fewer than four 
major banks to maintain appropriate levels of competition in 
the banking sector. Under the Financial Sector 
(Shareholdings) Act 1998 (Cth), the Australian 

22

2016 Westpac Group Annual Report

Government’s Treasurer must approve an entity acquiring a 
stake of more than 15% in a particular financial sector 
company. 

acceptances, but excluding accrued expenses, and amounts 
due and other liabilities to other branches, agencies and 
subsidiaries of the foreign bank). 

Information on Westpac 

Proposals for foreign acquisitions of a stake in Australian 
banks are subject to the Australian Government’s foreign 
investment policy and, where required, approval by the 
Australian Government under the Australian Foreign 
Acquisitions and Takeovers Act 1975 (Cth). For further 
details refer to ‘Limitations affecting security holders’ in 
Section 4. 

AUSTRAC oversees the compliance of Australian reporting 
entities (including Westpac), within the requirements under 
the Anti-Money Laundering and Counter-Terrorism 
Financing Act 2006 (Cth) and the Financial Transaction 
Reports Act 1988 (Cth). These requirements include: 







implementing programs for identifying and monitoring 
customers, and for managing the risks of money 
laundering and terrorism financing; 

reporting suspicious matters, threshold transactions and 
international funds transfer instructions; and 

submitting an annual compliance report. 

AUSTRAC provides financial information to state, territory 
and Australian federal law enforcement, security, social 
justice and revenue agencies, and certain 
international counterparts.

New Zealand 
The Reserve Bank of New Zealand (RBNZ) is responsible 
for supervising New Zealand registered banks. The 
New Zealand prudential supervision regime requires that 
registered banks publish quarterly disclosure statements, 
which contain information on financial performance and risk 
positions as well as attestations by the directors about the 
bank’s compliance with its conditions of registration and 
certain other matters. The RBNZ is currently considering 
changes to the requirements applying to off-quarter 
disclosure statements. 

The Financial Markets Authority (FMA) is a financial conduct 
regulator whose main objective is to promote and facilitate 
the development of fair, efficient, and transparent financial 
markets. Its functions include promoting the confident and 
informed participation of businesses, investors, and 
consumers in those markets. The Financial Markets Conduct 
Act, which was passed in 2013, resulted in the FMA having 
extensive new responsibilities in the licensing and 
supervision of various market participants as well as new 
enforcement powers. 

United States 
Our New York branch is a US federally licensed branch and 
therefore is subject to supervision, examination and 
regulation by the US Office of the Comptroller of the 
Currency and the Board of Governors of the Federal 
Reserve System (the US Federal Reserve) under the US 
International Banking Act of 1978 (IBA) and related 
regulations. 

A US federal branch must maintain, with a US Federal 
Reserve member bank, a capital equivalency deposit as 
prescribed by the US Comptroller of the Currency, which is 
at least equal to 5% of its total liabilities (including 

In addition, a US federal branch is subject to periodic onsite 
examination by the US Comptroller of the Currency. Such 
examination may address risk management, operations, 
asset quality, compliance with the record-keeping and 
reporting, and any additional requirements prescribed by the 
US Comptroller of the Currency from time to time. 

A US federal branch of a foreign bank is, by virtue of the 
IBA, subject to the receivership powers exercisable by the 
US Comptroller of the Currency. 

As of 22 June 2016, we elected to be treated as a financial 
holding company in the US pursuant to the Bank Holding 
Company Act of 1956 and Federal Reserve Board 
Regulation Y. Our election will remain effective so long as 
we meet certain capital and management standards 
prescribed by the US Federal Reserve. 

Westpac and some of its affiliates are engaged in various 
activities that are subject to regulation by other US federal 
regulatory agencies, including the US Securities and 
Exchange Commission and the US Commodity Futures 
Trading Commission. 

Anti-money laundering regulation and 
related requirements 
Australia
Westpac has a Group-wide program to manage its 
obligations under the Anti-Money Laundering and Counter-
Terrorism Financing Act 2006 (Cth). We continue to actively 
engage with the regulator, AUSTRAC, on our activities. 

United States 
The USA PATRIOT Act of 2001 requires US financial 
institutions, including the US branches of foreign banks, to 
take certain steps to prevent, detect and report individuals 
and entities involved in international money laundering and 
the financing of terrorism. The required actions include 
verifying the identity of financial institutions and other 
customers and counterparties, terminating correspondent 
accounts for foreign ‘shell banks’ and obtaining information 
about the owners of foreign bank clients and the identity of 
the foreign bank’s agent for service of process in the US. 
The anti-money laundering compliance requirements of the 
USA PATRIOT Act include requirements to adopt and 
implement an effective anti-money laundering program, 
report suspicious transactions or activities, and implement 
due diligence procedures for correspondent and other 
customer accounts. Westpac’s New York branch and 
Westpac Capital Markets LLC maintain an anti-money 
laundering compliance program designed to address US 
legal requirements. 

US economic and trade sanctions, as administered by the 
Office of Foreign Assets Control (OFAC), prohibit or 
significantly restrict US financial institutions, including the US 
branches and operations of foreign banks, and other US 
persons from doing business with certain persons, entities 
and jurisdictions. Westpac’s New York branch and 
Westpac Capital Markets LLC maintain compliance 
programs designed to comply with OFAC sanctions 
programs, and Westpac has a Group-wide program to 
ensure adequate compliance. 

2016 Westpac Group Annual Report 

23 

1Legal proceedings 
Our entities are defendants from time to time in legal 
proceedings arising from the conduct of our business. 
Material legal proceedings, if any, are described in Note 31 
to the financial statements and under ‘Significant 
developments’ above. As appropriate, a provision has been 
raised in respect of these proceedings and disclosed in the 
financial statements. 

Principal office 
Our principal office is located at 275 Kent Street, Sydney, 
New South Wales, 2000, Australia. Our telephone number 
for calls within Australia is (+61) 2 9374 7113 and our 
international telephone number is (+61) 2 9293 9270. 

Corporate Governance Statement
Our approach to corporate governance is based on a set of 
values and behaviours that underpin day-to-day activities, 
provide transparency and fair dealing and seek to protect 
stakeholder interests. 

This approach includes a commitment to excellence in 
governance standards, which we see as fundamental to the 
sustainability of our business and our performance. It 
includes monitoring local and global developments in 
corporate governance and assessing their implications. 

We comply with the ASX Corporate Governance Principles 
and Recommendations (third edition) published by the ASX 
Limited’s Corporate Governance Council. 

Westpac’s 2016 Corporate Governance Statement and a 
range of documents referred to in it are available on our 
corporate governance website at 
www.westpac.com.au/corpgov. This website contains copies 
and summaries of charters, principles and policies referred 
to in the Corporate Governance Statement. 

Websites 
Investor communications and information, including this 
Westpac Annual Report 2016, Annual Review and 
Sustainability Report, 2016 Sustainability Performance 
Report and investor discussion packs and presentations can 
be accessed at www.westpac.com.au/investorcentre

24

2016 Westpac Group Annual Report

Directors’ report 

Our Directors present their report together with the financial statements of the Group for the financial year ended 
30 September 2016. 

1. Directors 

The names of the persons who have been Directors, or appointed as Directors, during the period since 1 October 2015 and up 
to the date of this report are: Lindsay Philip Maxsted, Brian Charles Hartzer, Elizabeth Blomfield Bryan, Ewen Graham 
Wolseley Crouch, Catriona Alison Deans (Alison Deans), Craig William Dunn, Robert George Elstone, Peter John Oswin 
Hawkins and Peter Ralph Marriott. 

Particulars of the skills, experience, expertise and responsibilities of the Directors at the date of this report, including all
directorships of other listed companies held by a Director at any time in the past three years immediately before 
30 September 2016 and the period for which each directorship has been held, are set out below. 

Name: Lindsay Maxsted,  
DipBus (Gordon), FCA, FAICD 

Age: 62 
Term of office: Director since 
March 2008 and Chairman since 
December 2011. 

Date of next scheduled  
re-election: December 2017. 
Independent: Yes. 

Current directorships of listed 
entities and dates of office:
Transurban Group (since 
March 2008, and Chairman since 
August 2010), BHP Billiton 
Limited (since March 2011) and 
BHP Billiton plc (since 
March 2011). 

Other principal directorships: 
Managing Director of Align Capital 
Pty Ltd and Director of Baker IDI 
Heart and Diabetes Institute 
Holdings Limited.

Other interests: Nil. 

Other Westpac related entities 
directorships and dates of 
office: Nil.

Skills, experience and expertise: 
Lindsay was formerly a partner at 
KPMG and was the CEO of that 
firm from 2001 to 2007. His 
principal area of practice prior to 
his becoming CEO was in the 
corporate recovery field managing 
a number of Australia’s largest 
insolvency/workout/turnaround 
engagements including 

Linter Textiles (companies 
associated with Abraham 
Goldberg), Bell Publishing Group, 
Bond Brewing, McEwans 
Hardware and Brashs. He is also 
a former Director and Chairman 
of the Victorian Public Transport 
Corporation.  

Westpac Board Committee 
membership: Chairman of the 
Board Nominations Committee. 
Member of each of the Board 
Audit and Board Risk & 
Compliance Committees. 

Directorships of other listed 
entities over the past three 
years and dates of office: Nil. 

Name: Brian Hartzer,
BA, CFA  

Age: 49 
Term of office: Managing 
Director & Chief Executive 
Officer since February 2015. 

Date of next scheduled  
re-election: Not applicable. 
Independent: No.

Current directorships of listed 
entities and dates of office: 
Nil. 

Other principal directorships:
The Financial Markets 
Foundation for Children and 
Australian Bankers’ Association 
Incorporated. 

Other interests: Nil. 

Other Westpac related entities 
directorships and dates of 
office: Nil.

Skills, experience and expertise:
Brian was appointed Managing 
Director & Chief Executive Officer 
in February 2015. Brian joined 
Westpac as Chief Executive, 
Australian Financial Services in 
June 2012 encompassing Westpac 
Retail & Business Banking, 
St.George Banking Group and BT 
Financial Group. Prior to joining 
Westpac, Brian spent three years 
in the UK as CEO for Retail, 
Wealth and Ulster Bank at the 
Royal Bank of Scotland Group. 

Prior to that, he spent ten years 
with Australia and New Zealand 
Banking Group Limited (ANZ) in 
Australia in a variety of roles, 
including his final role as CEO, 
Australia and Global Segment 
Lead for Retail and Wealth.  
Before joining ANZ, Brian spent 
ten years as a financial services 
consultant in New York, San 
Francisco and Melbourne. 

Westpac Board Committee 
membership: Member of the 
Board Technology Committee. 

Directorships of other listed 
entities over the past three 
years and dates of office: Nil. 

2016 Westpac Group Annual Report 

25 

1Name: Elizabeth Bryan AM, 
BA (Econ.), MA (Econ.) 

Other principal directorships: 
Nil. 

Age: 70 
Term of office: Director since 
November 2006. 

Date of next scheduled  
re-election: Not applicable. 
Elizabeth Bryan will retire 
following the 2016 AGM. 

Independent: Yes.

Current directorships of listed 
entities and dates of office: 
Insurance Australia Group 
Limited (Chairman since 
March 2016 and previously 
Deputy Chairman from 
June 2015 to March 2016) and 
Virgin Australia Holdings Limited 
(Chairman since May 2015). 

Name: Ewen Crouch AM,  
BEc (Hons.), LLB, FAICD

Age: 60 
Term of office: Director since 
February 2013. 
Date of next scheduled  
re-election: December 2016. 
Independent: Yes. 
Current directorships of listed 
entities and dates of office: 
BlueScope Steel Limited (since 
March 2013). 

Other principal directorships: 
Chairman of Mission Australia.  

Other interests: Member of the 
Commonwealth Remuneration 
Tribunal, Law Committee of the 
Australian Institute of Company 
Directors, Corporations 
Committee of the Law Council of 
Australia and Board member of 
the Sydney Symphony Orchestra 
and Jawun. 

Other interests: Member of the 
Takeovers Panel, ASIC Director 
Advisory Panel and President of 
YWCA NSW.

Other Westpac related entities 
directorships and dates of 
office: Nil.

Skills, experience and 
expertise: Elizabeth has wide 
experience on the boards of 
companies. Prior to becoming a 
professional director she served 
for six years as Managing 
Director of Deutsche Asset 
Management and its 
predecessor organisation,  

Other Westpac related entities 
directorships and dates of 
office: Nil.

Skills, experience and 
expertise: Ewen was a Partner 
at Allens from 1988 to 2013, 
where he was one of Australia’s 
most accomplished mergers and 
acquisitions lawyers. He served 
as a member of the firm’s board 
for 11 years, including four years 
as Chairman of Partners. His 
other roles at Allens included Co-
Head Mergers and Acquisitions 
and Equity Capital Markets, 
Executive Partner, Asian offices 
and Deputy Managing Partner. 
He is now a Consultant to Allens. 
From 2010 to 2015, Ewen was a 
member of the Takeovers Panel. 

NSW State Superannuation 
Investment and Management 
Corporation. 

Westpac Board Committee 
membership: Chairman of the 
Board Risk & Compliance 
Committee. Member of each of 
the Board Nominations and Board 
Remuneration Committees. 

Directorships of other listed 
entities over the past three 
years and dates of office: 
Caltex Australia Limited 
(July 2002 to December 2015). 

In 2013, Ewen was awarded an 
Order of Australia in recognition 
of his significant service to the 
law as a contributor to legal 
professional organisations and 
to the community. 

Westpac Board Committee 
membership: Chairman of the 
Board Remuneration 
Committee. Member of each of 
the Board Nominations and 
Board Risk & Compliance 
Committees. 

Directorships of other listed 
entities over the past three 
years and dates of office: Nil. 

26

2016 Westpac Group Annual Report

Directors’ report 

Alison was an Independent 
Director of Social Ventures 
Australia from September 2007 
to April 2013.  

Westpac Board Committee 
membership: Member of each 
of the Board Risk & Compliance 
and Board Technology 
Committees. 
Directorships of other listed 
entities over the past three 
years and dates of office: Nil.

Name: Alison Deans, 
BA, MBA, GAICD 
Age: 48 
Term of office: Director since 
April 2014. 

Date of next scheduled  
re-election: December 2017. 
Independent: Yes. 
Current directorships of listed 
entities and dates of office: 
Insurance Australia Group 
Limited (since February 2013) 
and Cochlear Limited (since 
January 2015). 

Other principal directorships: 
kikki.K Holdings Pty Ltd.
Other interests: Senior Advisor, 
McKinsey & Company. 

Other Westpac related entities 
directorships and dates of 
office: Nil.

Skills, experience and 
expertise: Alison has more than 
20 years’ experience in senior 
management and consulting 
roles focused on e-commerce, 
media and financial services in 
Australia. During this time, Alison 
has held a number of senior 
executive roles including as the 
CEO of eCorp Limited, Hoyts 
Cinemas and eBay, Australia 
and New Zealand. She was the 
CEO of the technology-based 
investment company netus Pty 
Ltd, which was acquired by 
Fairfax Media Limited in 2012. 

Name: Craig Dunn,  
BCom, FCA 

Age: 53 
Term of office: Director since 
June 2015. 

Date of next scheduled  
re-election: December 2018. 
Independent: Yes. 

Current directorships of listed 
entities and dates of office: 
Telstra Corporation Limited 
(since April 2016). 

Other principal directorships: 
Financial Literacy Australia 
Limited, Chairman of The 
Australian Ballet and Chairman 
of Stone and Chalk Limited. 

Other interests: Member of the 
ASIC External Advisory Panel, 
Board member of each of the 
New South Wales Government’s 
Financial Services Knowledge 
Hub and Jobs for New South 
Wales and Consultant to King & 
Wood Mallesons. 

Other Westpac related entities 
directorships and dates of 
office: Nil.

Craig is currently the Chairman 
of the Australian Government’s 
Fintech Advisory Group. 

Westpac Board Committee 
membership: Member of each 
of the Board Risk & Compliance 
and Board Remuneration 
Committees. 

Directorships of other listed 
entities over the past three 
years and dates of office: AMP 
Limited (January 2008 to 
December 2013). 

Skills, experience and 
expertise: Craig has more than 
20 years’ experience in financial 
services, including as CEO of 
AMP Limited from 2008 to 2013. 
Craig was previously a Board 
member of the Australian 
Japanese Business Cooperation 
Committee, and former 
Chairman of the Investment and 
Financial Services Association 
(now the Financial Services 
Council). He was also a member 
of the Financial Services 
Advisory Committee, the 
Australian Financial Centre 
Forum, the Consumer and 
Financial Literacy Taskforce and 
a Panel member of the 
Australian Government’s 
Financial System Inquiry. 

2016 Westpac Group Annual Report 

27 

1Name: Robert Elstone, 
BA (Hons.), MA (Econ.), MCom 

Age: 63 
Term of office: Director since 
February 2012. 

Date of next scheduled  
re-election: December 2017. 
Independent: Yes. 

Current directorships of listed 
entities and dates of office: Nil.

Other principal directorships: 
University of Western Australia 
Business School. 

Other interests: Adjunct 
Professor at the Business 
Schools of the Universities of 
Sydney and Western Australia. 

Other Westpac related entities 
directorships and dates of 
office: Nil.

Skills, experience and 
expertise: Robert has over 
30 years’ experience in senior 
management roles spanning 
investment banking, corporate 
finance, wholesale financial 
markets and risk management. 
From July 2006 to October 2011, 
Robert was Managing Director 
and CEO of ASX Limited. 
Previously, he was Managing 
Director and CEO of the Sydney 
Futures Exchange from 
May 2000 to July 2006, and from 
January 1995 to May 2000, he 
was Finance Director of Pioneer 
International. 

Name: Peter Hawkins,  
BCA (Hons.), SF Fin, FAIM, 
ACA (NZ), FAICD 
Age: 62 
Term of office: Director since 
December 2008. 
Date of next scheduled  
re-election: December 2017. 
Independent: Yes. 
Current directorships of listed 
entities and dates of office:
Mirvac Group (since 
January 2006) and MG 
Responsible Entity Limited (since 
April 2015, which is the 
responsible entity for ASX listed 
MG Unit Trust). 

Other principal directorships: 
Liberty Financial Pty Ltd, Murray 
Goulburn Co-operative Co. 
Limited and Clayton Utz.
Other interests: Nil. 
Other Westpac related entities 
directorships and dates of 
office: Member of the Bank of 
Melbourne Advisory Board since 
November 2010. 

Skills, experience and 
expertise: Peter’s career in the 
banking and financial services 
industry spans over 40 years in 
Australia and overseas at both 
the highest levels of 
management and directorship of 
major organisations. 

Name: Peter Marriott, 
BEc (Hons.), FCA 

Age: 59 
Term of office: Director since 
June 2013. 

Date of next scheduled  
re-election: December 2016. 
Independent: Yes. 

Current directorships of listed 
entities and dates of office: 
ASX Limited (since July 2009). 

Other principal directorships: 
ASX Clearing Corporation 
Limited, ASX Settlement 
Corporation Limited and 
Chairman of Austraclear Limited. 

Other interests: Member of the 
Review Panel & Policy Council of 
the Banking & Finance Oath.

Other Westpac related entities 
directorships and dates of 
office: Nil.

Skills, experience and 
expertise: Peter has over 
30 years’ experience in senior 
management roles in the finance 
industry encompassing 
international banking, finance 
and auditing. Peter joined 
Australia and New Zealand 
Banking Group Limited (ANZ) in 
1993 and held the role of Chief 
Financial Officer from July 1997 
to May 2012. Prior to his career 

Robert was a Non-executive 
Director of the National Australia 
Bank from September 2004 to 
July 2006, an inaugural member 
of the Board of Guardians of the 
Future Fund, and former 
Chairman of the Financial 
Sector Advisory Council to the 
Federal Treasurer. 

Westpac Board Committee 
membership: Member of each 
of the Board Audit, Board 
Remuneration and Board Risk & 
Compliance Committees. 

Directorships of other listed 
entities over the past three 
years and dates of office: Nil.

Peter has held various senior 
management and directorship 
positions with Australia and New 
Zealand Banking Group Limited 
from 1971 to 2005. He was also 
previously a Director of BHP (NZ) 
Steel Limited, ING Australia 
Limited, Esanda Finance 
Corporation and Visa Inc.

Westpac Board Committee 
membership: Chairman of the 
Board Technology Committee.
Member of each of the Board 
Audit, Board Nominations and 
Board Risk & Compliance 
Committees. 

Directorships of other listed 
entities over the past three 
years and dates of office: Nil. 

at ANZ, Peter was a banking and 
finance, audit and consulting 
partner at KPMG Peat Marwick. 
Peter was formerly a Director of 
ANZ National Bank Limited in 
New Zealand and various ANZ 
subsidiaries. 

Westpac Board Committee 
membership: Chairman of the 
Board Audit Committee. Member 
of each of the Board Nominations, 
Board Risk & Compliance and 
Board Technology Committees. 

Directorships of other listed 
entities over the past three 
years and dates of office: Nil. 

28

2016 Westpac Group Annual Report

Directors’ report 

Company Secretary 
Our Company Secretaries as at 30 September 2016 were John Arthur and Tim Hartin. 

John Arthur (LLB (Hons.)) was appointed Group Executive, Counsel & Secretariat and Company Secretary in December 2008. 
In November 2011, John was appointed Chief Operating Officer and held the position of Senior Company Secretary. Before 
that appointment, John was Managing Director & CEO of Investa Property Group until 2007. Previously, John had been a 
partner at Freehills and Group General Counsel of Lend Lease Corporation Limited. He also served as Chairman of legal firm 
Gilbert + Tobin and has had a distinguished career as legal partner, corporate executive and non-executive director. John 
resigned as Company Secretary of Westpac effective 30 September 2016.1

Tim Hartin (LLB (Hons.)) was appointed Group Company Secretary in November 2011. Before that appointment, Tim was 
Head of Legal - Risk Management & Workouts, Counsel & Secretariat and prior to that, he was Counsel, Corporate Core. 
Before joining Westpac in 2006, Tim was a Consultant with Gilbert + Tobin, where he provided corporate advisory services to 
ASX listed companies. Tim was previously a lawyer at Henderson Boyd Jackson W.S. in Scotland and in London in Herbert 
Smith’s corporate and corporate finance division. 

2. Executive Team 

As at 30 September 2016 our Executive Team was: 

Name  

Position

Managing Director & Chief Executive Officer 
Deputy Chief Executive Officer 
Chief Operating Officer 
Chief Executive, Westpac Institutional Bank 
Chief Executive Officer, BT Financial Group 
Chief Information Officer 
Chief Executive, Consumer Bank 

Brian Hartzer 
Philip Coffey 
John Arthur 
Lyn Cobley 
Brad Cooper 
David Curran 
George Frazis 
Alexandra Holcomb  Chief Risk Officer 
Peter King 
David Lindberg 
David McLean 
Christine Parker 
Gary Thursby 

Chief Financial Officer 
Chief Executive, Business Bank 
Chief Executive Officer, Westpac New Zealand Limited 
Group Executive, Human Resources, Corporate Affairs & Sustainability 
Chief Strategy Officer 

Year Joined 
Group 

Year Appointed 
to Position

2012 
1996 
2008 
2015 
2007 
2014 
2009 
1996 
1994 
2012 
1999 
2007 
2008 

2015
2014
2011
2015
2010
2014
2015
2014
2014
2015
2015
2011
2015

There are no family relationships between or among any of our Directors or Executive Team members. 

1   Rebecca Lim, Westpac’s Group General Counsel & Chief Compliance Officer, was appointed Company Secretary of Westpac effective

1 October 2016. 

2016 Westpac Group Annual Report 

29 

1                                                           
Brian Hartzer BA, CFA. Age 49 
Managing Director & Chief Executive Officer 

Brian was appointed Managing Director & Chief Executive Officer in February 2015. Brian joined Westpac 
as Chief Executive, Australian Financial Services in June 2012 encompassing Westpac Retail & Business 
Banking, St.George Banking Group and BT Financial Group. 

Brian is a Director of the Australian Bankers’ Association and was formerly the Chairman until 
December 2015. Prior to joining Westpac, Brian spent three years in the UK as CEO for Retail, Wealth and 
Ulster Bank at the Royal Bank of Scotland Group. Prior to that, he spent ten years with Australia and 
New Zealand Banking Group Limited (ANZ) in Australia in a variety of roles, including his final role as 
CEO, Australia and Global Segment Lead for Retail and Wealth. Before joining ANZ, Brian spent ten years 
as a financial services consultant in New York, San Francisco and Melbourne. 

Brian graduated from Princeton University with a degree in European History and is a Chartered Financial 
Analyst. 

Philip Coffey BEc (Hons.). Age 58 
Deputy Chief Executive Officer 

Philip was appointed Deputy Chief Executive Officer in April 2014 with responsibility for relationships with 
key stakeholders, including industry groups, regulators, customers and government. He is also responsible 
for the Group’s strategy, mergers and acquisitions function. 

Prior to this appointment, Philip held the role of Chief Financial Officer from December 2005. Previous to 
this, he was Group Executive, Westpac Institutional Bank, having been appointed to that position in 2002. 
He first joined Westpac in 1996 as Head of Foreign Exchange. 

Philip was appointed as a Director of Hastings Management Pty Limited in July 2016. 

In April 2014, he was appointed the inaugural Chairman of Westpac Bicentennial Foundation, a 
$100 million scholarship fund with an exclusive focus on Australian education and leadership. 

Philip has extensive experience in financial markets, funds management and finance. He began his career 
at the Reserve Bank of Australia before moving to Citicorp and AIDC Limited. He has also held roles in the 
United Kingdom and New Zealand. 

Philip has an honours degree in Economics from the University of Adelaide and has completed the 
Stanford University Executive Program. 

John Arthur LLB (Hons.). Age 61 
Chief Operating Officer 

John was appointed Chief Operating Officer in November 2011. He had responsibility for enterprise 
investments, contact centres, procurement, analytics, banking operations, property, compliance, legal and 
secretariat services. He joined Westpac as Group Executive, Counsel & Secretariat in December 2008. 
Before that appointment, John was Managing Director & CEO of Investa Property Group. 

Previously, John had been a partner at Freehills and Group General Counsel of Lend Lease Corporation 
Limited. He also served as Chairman of legal firm Gilbert + Tobin and has had a distinguished career as a 
legal partner, corporate executive and non-executive director. 

John retired as Chief Operating Officer effective 30 September 2016. 

30

2016 Westpac Group Annual Report

Directors’ report 

Lyn Cobley BEc, SF FIN, GAICD. Age 53 
Chief Executive, Westpac Institutional Bank 

Lyn was appointed Chief Executive, Westpac Institutional Bank in September 2015. She has responsibility 
for Westpac’s global relationships with corporate, institutional and government clients as well as all 
products across financial and capital markets, transactional banking, structured finance and working 
capital payments. In addition, Lyn oversees Hastings Funds Management, global treasury as well as 
Westpac’s International and Pacific Island businesses. 

Lyn has over 20 years’ experience in financial services. Prior to joining Westpac, Lyn held a variety of 
senior positions at the Commonwealth Bank of Australia including serving as Group Treasurer from 2007 
to 2013 and most recently as Executive General Manager, Retail Products & Third Party Banking. She 
was also Head of Financial Institutions at Barclays Capital in Australia, held senior roles at Citibank in 
Australia and Asia Pacific including Head of Securitisation and was CEO of Trading Room (a joint venture 
between Macquarie Bank and Fairfax). 

Lyn is a member of both the Australian Financial Markets Association (AFMA) and the Westpac 
Foundation. She is also a member of Chief Executive Women. 

Lyn has a Bachelor of Economics from Macquarie University, is a Senior Fellow of the Financial Services 
Institute of Australia and is a graduate of the Australian Institute of Company Directors.

Brad Cooper DipBM, MBA. Age 54 
Chief Executive Officer, BT Financial Group 

Brad was appointed Chief Executive Officer, BT Financial Group in February 2010. Brad initially joined 
Westpac in April 2007 as Chief Executive, Westpac New Zealand Limited and after successfully leading a 
change program in that market, moved to the role of Group Chief Transformation Officer, leading the 
Westpac Group’s St.George merger implementation. Prior to joining Westpac, Brad was Chairman of GE 
Capital Bank and CEO of GE Consumer Finance UK & Ireland. He drove GE’s UK Six Sigma program and 
was certified as a Quality Leader (Black Belt) in December 2002. He was promoted to CEO of GE 
Consumer Finance UK in January 2003 and appointed Chairman of GE Capital Bank in April 2004. 

David Curran BCom. Age 51 
Chief Information Officer 

Dave was appointed Chief Information Officer in September 2014. Dave has almost 30 years of 
experience with proven expertise in IT and financial services and the implementation of large, complex 
projects.  

Dave has been on the Board of the Westpac Bicentennial Foundation, a $100 million scholarship fund with 
exclusive focus on Australian education and leadership since 2015. 

Before joining Westpac, Dave spent ten years in senior roles at the Commonwealth Bank of Australia 
(CBA). Before joining CBA, he spent sixteen years at Accenture, where he was a partner, primarily 
consulting on financial services. 

George Frazis B Eng (Hons.), MBA (AGSM/Wharton). Age 52 
Chief Executive, Consumer Bank 
George was appointed Chief Executive, Consumer Bank in June 2015, responsible for managing the end 
to end relationship with consumer customers. This includes all consumer distribution, digital, marketing, 
transformation and banking products and services under the Westpac, St.George, BankSA, Bank of 
Melbourne and RAMS brands. 

Prior to this appointment, he was CEO, St.George Banking Group. George joined the Westpac Group in 
March 2009 as Chief Executive, Westpac New Zealand Limited. George is highly experienced in the 
financial services industry. He was formerly Group Executive General Manager at National Australia Bank. 
Prior to that, George was a senior executive in Commonwealth Bank of Australia’s Institutional Banking 
Division and has also been a partner with the Boston Consulting Group and an officer in the Royal 
Australian Air Force. 

2016 Westpac Group Annual Report 

31 

1Alexandra Holcomb BA, MBA, MA. Age 55 
Chief Risk Officer 

Alexandra was appointed Chief Risk Officer in August 2014. As Westpac Group’s Chief Risk Officer, 
Alexandra is responsible for risk management activities across the enterprise across all risk classes and 
Westpac’s strategic risk objectives. 

Since joining Westpac in 1996, Alexandra has held a number of senior positions including Group General 
Manager, Group Strategy, M&A and Major Projects, Group Executive of Group Strategy, Head of Westpac 
Institutional Bank Strategy and Group General Manager of Global Transactional Services.  

Prior to joining Westpac, Alexandra was a senior executive from 1992 to 1996 with Booz Allen & Hamilton 
International where she specialised in international credit, working throughout the Asia Pacific region. 
Before that, she worked with Chase Manhattan Bank in New York in private and business banking and 
international credit audit. She also worked in project finance in Paris and New York for Banque Indosuez 
and Barclays Bank respectively. 

Alexandra is a Fellow of the Australian Institute of Company Directors and a Board member of Asia 
Society Australia. She has an MBA in Finance and Multinational Management from the Wharton School of 
Business and a Master of Arts in International Studies and French from the University of Pennsylvania. 
She also holds a BA in English and Economics from Cornell University.  

Peter King BEc, FCA. Age 46 
Chief Financial Officer 

Peter was appointed Chief Financial Officer in April 2014, with responsibility for Westpac’s Finance, Group 
Audit, Tax and Investor Relations functions. Prior to this appointment, Peter was the Deputy Chief 
Financial Officer for three years. 

Since joining Westpac in 1994, Peter has held senior finance positions across the Group, including in 
Group Finance, Business and Consumer Banking, Business and Technology Services, Treasury and 
Financial Markets. 

Peter commenced his career at Deloitte Touché Tohmatsu. He has a Bachelor of Economics from Sydney 
University and completed the Advanced Management Programme at INSEAD. He is a Fellow of the 
Institute of Chartered Accountants. 

David Lindberg HBA (Hons. Economics). Age 41 
Chief Executive, Business Bank  

David was appointed Chief Executive, Business Bank in June 2015, responsible for managing the Group’s 
end to end relationships across small and medium enterprises, commercial and agri-business customers 
as well as asset and equipment finance in Australia. 

Prior to this appointment, David was Chief Product Officer, responsible for the Group’s retail and business 
products across all brands, as well as overseeing the Group’s digital activities. Before joining Westpac in 
2012, David was Executive General Manager, Cards, Payments & Retail Strategy at the Commonwealth 
Bank of Australia. David was also formerly Managing Director, Strategy, Marketing & Customer 
Segmentation at Australia and New Zealand Banking Group Limited and Managing Vice President and 
Head of Australia for First Manhattan. 

David McLean LLB (Hons.). Age 58 
Chief Executive Officer, Westpac New Zealand Limited 

David was appointed Chief Executive Officer, Westpac New Zealand Limited in February 2015. Since 
joining Westpac in February 1999, David has held a number of senior roles, including Head of Debt Capital 
Markets New Zealand, General Manager, Private, Wealth and Insurance New Zealand and Head of 
Westpac Institutional Bank New Zealand, and most recently, Managing Director of the Westpac New York 
branch. 

Before joining Westpac, David was Director, Capital Markets at Deutsche Morgan Grenfell since 1994. He 
also established the New Zealand branch of Deutsche Bank and was New Zealand Resident Branch 
Manager. In 1988, David joined Southpac/National Bank as a Capital Markets Executive. Prior to this, 
David worked as a lawyer in private practice and also served as in
1985. David is a Barrister & Solicitor of the High Court of New Zealand. 

house counsel for NatWest NZ from 

‐

32

2016 Westpac Group Annual Report

Directors’ report 

Christine Parker BGDipBus (HRM). Age 56 
Group Executive, Human Resources, Corporate Affairs & Sustainability 
Christine was appointed Group Executive, Human Resources, Corporate Affairs & Sustainability in 
October 2011, with responsibility for human resources strategy and management, including reward and 
recognition, safety, learning and development, careers and talent, employee relations and employment 
policy. She is also responsible for Corporate Affairs & Sustainability. 

Prior to this appointment, she was Group General Manager, Human Resources, from March 2010, with 
responsibilities across the entire Westpac Group. Prior to that, Christine was General Manager, Human 
Resources, Westpac New Zealand Limited. 

Prior to joining Westpac in 2007, Christine was Group Human Resources Director, Carter Holt Harvey, and 
from 1999 to 2004, she was Director of Human Resources with Restaurant Brands New Zealand. 

Gary Thursby BEc, DipAcc, FCA. Age 54 
Chief Strategy Officer 
Gary Thursby has been Chief Strategy Officer since February 2015, with responsibility for the Group’s 
strategy and mergers & acquisition portfolios. Prior to this role, Gary was Chief Financial Officer, Australian 
Financial Services, where his responsibilities included Westpac’s Australian retail banking and wealth 
management businesses. 
Before joining Westpac in 2008, Gary held a number of senior finance roles at Commonwealth Bank of 
Australia (CBA) including Deputy CFO and CFO Retail Bank. Gary has over 20 years’ experience in 
financial services, covering finance, M&A and large scale program delivery. He commenced his career at 
Deloitte Touché Tohmatsu. 
Gary has a Bachelor of Economics and a Post Graduate Diploma in Accounting from Flinders University of 
South Australia and is a Fellow of the Institute of Chartered Accountants. 

3. Report on the business 

a)  Principal activities 
The principal activities of the Group during the financial year ended 30 September 2016 were the provision of financial services
including lending, deposit taking, payments services, investment portfolio management and advice, superannuation and funds 
management, insurance services, leasing finance, general finance, interest rate risk management and foreign exchange 
services. 

There have been no significant changes in the nature of the principal activities of the Group during 2016. 

 Operating and financial review 

b)
The net profit attributable to equity holders of Westpac for the financial year ended 30 September 2016 was $7,445 million, a 
decrease of $567 million or 7% compared to 2015. Key features of this result were: 







a 3% decrease in net operating income before operating expenses and impairment charges with: 

–  net interest income of $15,148 million, an increase of $881 million or 6% compared to 2015, with loan growth of 6%, 

customer deposit growth of 9% and a 1 basis point increase in net interest margin to 2.10%; and 

–  non-interest income of $5,837 million, a decrease of $1,538 million or 21% compared to 2015, primarily due to large 

infrequent items in 2015. Infrequent items included the profit on the partial sale of BT Investment Management Limited 
(BTIM) and the impact of the move to equity accounting for the remaining BTIM shareholding ($1,316 million), lower 
profit on the sale of assets ($102 million) and lower performance fees ($24 million), partly offset by the derivative 
methodology adjustment of $122 million. Excluding these items, non-interest income reduced $218 million or 4% with 
reduced fees in Westpac Institutional Bank from lower activity and reduced credit cards income in Consumer Bank 
which included the impact of lower interchange rates; 

operating expenses were $9,217 million, a decrease of $256 million or 3% compared to 2015, which included $505 million 
of higher technology expenses related to changes to accounting for technology investment spending. Excluding this item, 
operating expenses increased $249 million or 3% primarily from the impact of the Group’s investment programs, higher 
compliance and regulatory expenses and higher occupancy expenses relating to operating leases in the auto and 
equipment finance businesses, partly offset by productivity benefits and the impact of the partial sale of BTIM; and 

impairment charges were $1,124 million, an increase of $371 million or 49% compared to 2015. Overall asset quality 
remained sound, with stressed exposures as a percentage of total committed exposures at 1.20% while total impaired 
loans to total loans were 0.32%. The increase in impairment charges was primarily due to additional provisioning following 
the downgrade of a small number of institutional customers to impaired in First Half of 2016, a rise in write-offs in the auto 
finance portfolio and lower write-backs. 

2016 Westpac Group Annual Report 

33 

1A review of the operations of the Group and its divisions and their results for the financial year ended 30 September 2016 is set
out in Section 2 of the Annual Report under the sections ‘Review of Group operations’, ‘Divisional performance’ and ‘Risk and 
risk management’, which form part of this report. 

Further information about our financial position and financial results is included in the financial statements in Section 3 of this
Annual Report, which form part of this report. 

 Dividends  

c)
Since 30 September 2016, Westpac has announced a final ordinary dividend of 94 cents per Westpac ordinary share, totalling 
approximately $3,145 million for the year ended 30 September 2016 (2015 final ordinary dividend of 94 cents per Westpac 
ordinary share, totalling approximately $2,993 million). The dividend will be fully franked and will be paid on 21 December 2016.

An interim ordinary dividend for the current financial year of 94 cents per Westpac ordinary share for the half year ended 
31 March 2016, totalling $3,136 million, was paid as a fully franked dividend on 4 July 2016 (2015 interim ordinary dividend of
93 cents per Westpac ordinary share, totalling $2,902 million). 

 Significant changes in state of affairs and events during and since the end of the 2016 financial year 

d)
Significant changes in the state of affairs of the Group were: 











the issuance of $3.5 billion of share capital in October and November 2015; 

the issuance of approximately $1.7 billion of securities known as Westpac Capital Notes 4; 

the redemption of all outstanding Trust Preferred Securities (USD $525 million) of Westpac Capital Trust IV (TPS 2004); 

the redemption of all outstanding Westpac Trust Preferred Securities (Westpac TPS) ($763 million) by Westpac RE 
Limited, the responsible entity of the Westpac TPS Trust; and 

ongoing regulatory changes and developments, which have included changes to liquidity, capital, financial services, 
taxation and other regulatory requirements. 

For a discussion of these matters, please refer to ‘Significant developments’ in Section 1 under ‘Information on Westpac’. 

The Directors are not aware of any other matter or circumstance that has occurred since the end of the financial year that has 
significantly affected or may significantly affect the operations of the Group, the results of these operations or the state of affairs 
of the Group in subsequent financial years. 

 Business strategies, developments and expected results 

e)
Our business strategies, prospects and likely major developments in the Group’s operations in future financial years and the 
expected results of those operations are discussed in Section 1 under ‘Information on Westpac’, including under ‘Outlook’ and 
‘Significant developments’. 

Further information on our business strategies and prospects for future financial years and likely developments in our 
operations and the expected results of operations have not been included in this report because the Directors believe it would 
be likely to result in unreasonable prejudice to us. 

4. Directors’ interests 

  Directors’ interests in securities 

a)
The following particulars for each Director are set out in the Remuneration Report in Section 9 of the Directors’ report for the
year ended 30 September 2016 and in the tables below: 









34

their relevant interests in our shares or the shares of any of our related bodies corporate; 

their relevant interests in debentures of, or interests in, any registered managed investment scheme made available by us 
or any of our related bodies corporate; 

their rights or options over shares in, debentures of, or interests in, any registered managed investment scheme made 
available by us or any of our related bodies corporate; and 

any contracts: 

–  to which the Director is a party or under which they are entitled to a benefit; and 

–  that confer a right to call for or deliver shares in, debentures of, or interests in, any registered managed investment 

scheme made available by us or any of our related bodies corporate.

2016 Westpac Group Annual Report

Directors’ interests in Westpac and related bodies corporate as at 7 November 2016 

Num ber of Relevant 
Interests in Westpac
Ordinary Shares

Num ber of Westpac
Share Rights

Westpac
CPS

Directors’ report 

Westpac Banking Corporation 

Current Directors
Lindsay Maxsted

Brian Hartzer
Elizabeth Bryan

Ewen Crouch

Alison Deans

Craig Dunn

Robert Elstone

Peter Hawkins
Peter Marriott

19,472
53,722 1

27,967
36,431 3
9,392

8,869

11,384
15,880 4
20,870

-

453,162 2

-

-

-

-

-

-
-

-

-

-

-
-

-

-

1,370
-

1  Brian Hartzer’s interest in Westpac ordinary shares includes 19,745 restricted shares held under the CEO Restricted Share Plan. 
2  Share rights issued under the CEO Long Term Incentive Plan and Long Term Incentive Plan. 
3  Ewen Crouch and his related bodies corporate also hold relevant interests in 250 Westpac Capital Notes 2. 
4  Peter Hawkins and his related bodies corporate also hold relevant interests in 1,433 Westpac Subordinated Notes, 850 Westpac Capital Notes 3 and 

882 Westpac Capital Notes 4. 

Note: Certain subsidiaries of Westpac offer a range of registered schemes. The Directors from time to time invest in these schemes and are required to 
provide a statement to the ASX when any of their interests in these schemes change. ASIC has exempted each Director from the obligation to notify the 
ASX of a relevant interest in a security that is an interest in BT Cash Management Trust (ARSN 087 531 539), BT Premium Cash Fund (ARSN 089 299 
730), Westpac Cash Management Trust (ARSN 088 187 928), BT Wholesale Managed Cash Fund (ARSN 088 832 491) or BT Wholesale Enhanced 
Cash Fund (ARSN 088 863 469). 

2016 Westpac Group Annual Report 

35 

1 
 
 
 
 
 Indemnities and insurance 

b)
Under the Westpac Constitution, unless prohibited by statute, we indemnify each of the Directors and Company Secretaries of 
Westpac and of each of our related bodies corporate (except related bodies corporate listed on a recognised stock exchange), 
each employee of Westpac or our subsidiaries (except subsidiaries listed on a recognised stock exchange), and each person 
acting as a responsible manager under an Australian Financial Services Licence of any of Westpac’s wholly-owned 
subsidiaries against every liability incurred by each such person in their capacity as director, company secretary, employee or
responsible manager, as the case may be; and all legal costs incurred in defending or resisting (or otherwise in connection 
with) proceedings, whether civil or criminal or of an administrative or investigatory nature, in which the person becomes 
involved because of that capacity. 

Each of the Directors named in this Directors’ report and each of the Company Secretaries of Westpac has the benefit of 
this indemnity. 

Consistent with shareholder approval at the 2000 Annual General Meeting, Westpac has entered into a Deed of Access and 
Indemnity with each of the Directors, which includes indemnification in identical terms to that provided in the Westpac 
Constitution. 

Westpac also executed a deed poll in September 2009 providing indemnification equivalent to that provided under the Westpac 
Constitution to individuals acting as: 







statutory officers (other than as a director) of Westpac; 

directors and other statutory officers of wholly-owned subsidiaries of Westpac; and 

directors and statutory officers of other nominated companies as approved by Westpac in accordance with the terms of the 
deed poll and Westpac’s Contractual Indemnity Policy. 

Some employees of Westpac’s related bodies corporate and responsible managers of Westpac and its related bodies 
corporate are also currently covered by a deed poll that was executed in November 2004, which is in similar terms to the 
September 2009 deed poll. 

The Westpac Constitution also permits us, to the extent permitted by law, to pay or agree to pay premiums for contracts 
insuring any person who is or has been a Director or Company Secretary of Westpac or any of its related bodies corporate 
against liability incurred by that person in that capacity, including a liability for legal costs, unless: 





we are forbidden by statute to pay or agree to pay the premium; or 

the contract would, if we paid the premium, be made void by statute. 

Under the September 2009 deed poll, Westpac also agrees to provide directors’ and officers’ insurance to Directors of Westpac 
and Directors of Westpac’s wholly-owned subsidiaries. 

For the year ended 30 September 2016, the Group has insurance cover which, in certain circumstances, will provide 
reimbursement for amounts which we have to pay under the indemnities set out above. That cover is subject to the terms and 
conditions of the relevant insurance, including but not limited to the limit of indemnity provided by the insurance. The insurance 
policies prohibit disclosure of the premium payable and the nature of the liabilities covered. 

 Options and share rights outstanding 

c)
As at the date of this report there are 657,112 share options outstanding and 4,930,154 share rights outstanding in relation to
Westpac ordinary shares. The expiry date of the share options range between 20 December 2015 and 1 October 2018 and the 
weighted average exercise price is $27.18. The latest dates for exercise of the share rights range between 15 December 2016 
and 1 October 2030. 

Holders of outstanding share options and share rights in relation to Westpac ordinary shares do not have any rights under the 
share options and share rights to participate in any share issue or interest of Westpac or any other body corporate. 

 Proceedings on behalf of Westpac  

d)
No application has been made and no proceedings have been brought or intervened in, on behalf of Westpac under section 
237 of the Corporations Act. 

36

2016 Westpac Group Annual Report

5. Environmental disclosure 

6. Rounding of amounts 

Directors’ report 

Westpac is an entity to which ASIC Corporations Instrument 
2016/191 dated 24 March 2016, relating to the rounding of 
amounts in directors’ reports and financial reports, applies. 
Pursuant to this Instrument, amounts in this Directors’ report 
and the accompanying financial report have been rounded to 
the nearest million dollars, unless indicated to the contrary. 

7. Political expenditure 

In line with Westpac policy, no cash donations were made to 
political parties during the financial year ended 
30 September 2016. 

In Australia, political expenditure for the financial year ended 
30 September 2016 was $196,555. This relates to payment 
for participation in legitimate political activities where they 
were assessed to be of direct business relevance to 
Westpac. Such activities include business observer 
programs attached to annual party conferences, policy 
dialogue forums and other political functions, such as 
speeches and events with industry participants. 

There was no expenditure on political activities in New 
Zealand for the financial year ended 30 September 2016. 
In line with Westpac policy, no cash donations were made to 
political parties in New Zealand during the year. 

As part of our 2017 Sustainability Strategy, we have set 
targets for our environmental performance. The Westpac 
Group’s environmental framework starts with ‘Our Principles 
for Doing Business’, which outline our broad environmental 
principles. This framework includes: 









our Westpac Group Environment Policy, which has 
been in place since 1992; 

our Sustainable Supply Chain Management Framework;  

our Sustainability Risk Management Framework; and 

public reporting of our environmental performance.  

We also participate in a number of voluntary initiatives 
including the Dow Jones Sustainability Index, CDP1, the 
Equator Principles, the Principles for Responsible 
Investment, the United Nations Global Compact and the 
Banking Environment Initiative’s Soft Commodities Compact. 

The National Greenhouse and Energy Reporting Act 2007
(Cth) (National Greenhouse Act) came into effect in 
July 2008. The Group reports on greenhouse gas emissions, 
energy consumption and production under the National 
Greenhouse Act for the period 1 July through 30 June 
each year. 

The Group was previously subject to the reporting 
requirements of the Energy Efficiency Opportunities Act 
2006 (Cth) (EEO Act). The Commonwealth Government 
repealed the EEO Act, effective from 29 June 2014. 
Accordingly, all obligations and activities under the EEO 
Program, including reporting requirements, have ceased.2

Our operations are not subject to any other significant 
environmental regulation under any law of the 
Commonwealth of Australia or of any state or territory of 
Australia. We may, however, become subject to 
environmental regulation as a result of our lending activities 
in the ordinary course of business and we have policies in 
place to ensure that this potential risk is addressed as part of 
our normal processes. 

We have not incurred any liability (including for rectification 
costs) under any environmental legislation. 

Further details on our environmental performance, including 
information on our climate change approach, details of our 
emissions profile and environmental footprint, and progress 
against our environmental targets and carbon neutral 
program are available on our website at 
www.westpac.com.au/sustainability.

1   Formerly known as the Carbon Disclosure Project. 
2   Westpac implemented energy efficiency opportunities that are 

expected to result in estimated energy savings of 580GJ, carbon 
savings of 3,847tCO2e and cost savings of $399,564 per year.  

2016 Westpac Group Annual Report 

37 

1                                                           
8. Directors’ meetings 

Each Director attended the following meetings of the Board and Committees of the Board during the financial year ended 
30 September 2016:  

Notes

Board 

Audit Committee

Risk & Compliance 
Committee

Nominations 
Committee

Remuneration 
Committee

Technology 
Committee

Number of meetings
held during the year

Director
Lindsay Maxsted

Brian Hartzer

Elizabeth Bryan

Ewen Crouch

Alison Deans

Craig Dunn

Robert Elstone

Peter Hawkins

Peter Marriott

1

2

3

4

5

6

7

8

9

A
9

9

9

9

9

9

9

9

9

B
9

9

9

9

9

9

9

9

9

A
6

-

-

-

-

-

6

6

6

B
5

-

-

-

-

-

6

6

6

C
1

-

-

-

-

-

-

-

-

A
4

-

4

4

4

4

4

4

4

B
4

-

4

4

4

4

4

4

4

A
4

-

4

4

-

-

-

4

4

B
4

-

4

4

-

-

-

4

4

A
-

-

6

6

-

6

6

-

-

B
-

-

6

6

-

6

6

-

-

A
-

3

-

-

3

-

-

3

3

B
-

3

-

-

3

-

-

3

3

This table shows membership of standing Committees of the Board. From time to time the Board may form other committees or 
request Directors to undertake specific extra duties. 

A - Meetings eligible to attend as a member           B - Meetings attended as a member             C – Leave of absence granted   

Unless otherwise stated, each Director has been a member, or the Chairman, of the relevant Committee for the whole of the 
period from 1 October 2015. 

1  Chairman of the Board Nominations Committee. Member of the Board Audit Committee and the Board Risk & Compliance Committee.  
2  Member of the Board Technology Committee. 
3  Chairman of the Board Risk & Compliance Committee. Member of the Board Nominations Committee and the Board Remuneration Committee.  
4  Chairman of the Board Remuneration Committee. Member of the Board Nominations Committee and the Board Risk & Compliance Committee. 
5  Member of the Board Risk & Compliance Committee and the Board Technology Committee. 
6  Member of the Board Remuneration Committee and Board Risk & Compliance Committee. 
7  Member of the Board Remuneration Committee, the Board Risk & Compliance Committee and the Board Audit Committee.  
8  Chairman of the Board Technology Committee. Member of the Board Audit Committee, the Board Nominations Committee and the Board Risk & 

Compliance Committee. 

9  Chairman of the Board Audit Committee. Member of the Board Risk & Compliance Committee, the Board Technology Committee and the Board 

Nominations Committee.  

38 

2016 Westpac Group Annual Report 

 
 
 
 
 
 
Directors’ report 

9. Remuneration Report 

Introduction from the Chairman of the Board Remuneration Committee 

Dear Shareholder, 

We are pleased to present Westpac’s 2016 Remuneration Report (Report). 

2016 Remuneration outcomes 
Each year the Board assesses a number of factors when determining remuneration outcomes. In addition to balanced 
scoreboards including financial results, the Committee assesses other elements of performance such as the quality of the 
results, key performance drivers, meeting customer needs, the risk and operating environment and effectiveness of 
implementation of strategic initiatives to determine if the scoreboard outcomes adequately reflect actual performance and return
to shareholders. 

This year the Group performance was sound. Although our cash earnings were flat on last year, we have finished the year with 
a stronger balance sheet in terms of both capital and liquidity. The higher capital and associated number of shares on issue 
combined with the flat cash earnings result has impacted the earnings per share as well as the Group’s return on equity. 

It is against these outcomes that the short and long-term incentives were finalised. Short-term incentive outcomes during the 
year for the CEO and the Group Executive team averaged 95% of target, down by an average of 11% on last year, and were 
within a range of 85% to 106%. Different incentive outcomes across the Group Executive team reflect the performance of each 
division and the quality of the performance delivered. 

In 2016, the 2013 Long Term Incentive (LTI) reached the test date. As the minimum performance vesting thresholds were not 
met, none of the 2013 LTI will vest. 

More specifically: 

 Westpac’s LTI plan Total Shareholder Return (TSR) over the last three years was 15.2%. While we ranked second 

amongst the four major Australian banks over the performance period, this outcome was below the 50th percentile vesting 
threshold so none of the 2013 TSR hurdled rights vested. This is the second consecutive year where the TSR hurdle has 
not been met. 

 Westpac’s Cash Earnings per Share (EPS) growth over the last three years was also below the vesting threshold of 12.5% 
(4.0% compound annual growth), so none of the 2013 EPS hurdled rights vested. The Committee considered that while 
EPS outcomes were negatively impacted by regulatory changes which led Westpac to raise more capital and increase the 
number of shares on issue, we did not feel the impact warranted any change in the vesting of rights against this 
performance hurdle. The 2013 grant required growth of 19.1% (6% compound annual growth) for all of this tranche to vest. 

Remuneration frameworks 
The Committee remains focused on assessing whether Westpac’s remuneration frameworks continue to be appropriate in the 
context of the competitive market in which we operate, the interests of shareholders and the external environment. 

The Board has decided that the growth based Cash EPS LTI hurdle is no longer the appropriate hurdle alongside the TSR 
hurdle for assessing the Group’s long-term performance. Accordingly, the Board has determined to replace the Cash EPS LTI 
hurdle with a return on equity based performance hurdle for LTI awards commencing in 2017. 

The new hurdle is the average cash earnings return on average ordinary equity (average Cash ROE) over the three year 
performance period from FY17 to FY19 inclusive. This hurdle aims to reward achievement of returns comfortably above the 
Group’s cost of capital while generating shareholder value and further improving how efficiently the Group uses its limited 
capital resources within the Group’s risk appetite. This hurdle will provide an appropriate counterbalance to TSR as a market 
reference for our share price and dividend performance. 

The performance range for the 2017 LTI is an average Cash ROE of between 13.5% and 14.5%. Below 13.5% none of the 
grant will vest and between 13.5% and 14.5%, 50% to 100% will vest on a straight line basis. 

Full details of this new hurdle are contained within the Report. 

2016 Westpac Group Annual Report 

39 

1Remuneration Changes 
Two new Group Executive (Key Management Personnel – KMP) appointments have been made at starting remuneration levels 
lower than that of longer serving KMP: Rebecca Lim as the Group General Counsel & Chief Compliance Officer and Gary 
Thursby taking on the role of Group Executive, Strategy & Enterprise Services. As the appointments are effective 1 October 
2016 and the roles designated as KMP, the remuneration details will be disclosed in the 2017 Report. 

Remuneration increases in 2016 were directed to those newly appointed executives who have demonstrated their capacity to 
deliver the required business outcomes. The average adjustment across the executive team in FY16 was below 2%. 

We are confident that the recent changes to our remuneration framework will support the delivery of sustainable outcomes in 
the best interests of our shareholders. 

Ewen Crouch 

Chairman – Board Remuneration Committee 

40

2016 Westpac Group Annual Report

1. Governance and risk management 

This section details the Group’s approach to governance 
and risk management as they relate to remuneration. 

 Governance 

1.1.
The Group’s remuneration policies and practices strive to 
fairly and responsibly reward employees for achieving high 
performance and delivering superior long-term results for 
customers and shareholders, having regard to the Group’s 
risk management framework, the law and high standards of 
governance. 

The role of the Board is to provide strategic guidance for the 
Group and effective oversight of management. In this way, 
the Board is accountable to shareholders for performance. 
As part of this role, the Board has overall accountability for 
remuneration.

The Remuneration Committee supports the Board. Its 
primary function is to assist the Board to fulfil its 
responsibilities to shareholders with regard to remuneration. 
The Remuneration Committee monitors the remuneration 
policies and practices of the Group, external remuneration 
practices, market expectations and regulatory requirements 
in Australia and internationally. The Committee’s purpose, 
responsibilities and duties are outlined in the Board 
Remuneration Committee Charter which is available on the 
Group’s website. 

All Board Committee Charters are reviewed every two years. 
The Board Remuneration Committee Charter was last 
reviewed and amended in March 2016. 

Members of the Remuneration Committee during 2016 
All members of the Remuneration Committee are 
independent Non-executive Directors. During 2016, the 
members were: 









Ewen Crouch (Chairman); 

Elizabeth Bryan; 

Craig Dunn; and 

Robert Elstone. 

Independent remuneration consultant 
In 2016, the Board retained Guerdon Associates as its 
independent consultant to provide specialist information on 
executive remuneration and other remuneration matters. 
These services are provided directly to the Remuneration 
Committee independent of management. The Chairman of 
the Remuneration Committee oversees the engagement and 
costs of the independent consultant. 

Work undertaken by Guerdon Associates during 2016 
included information relating to the benchmarking of Non-
executive Director and CEO remuneration and analysis of 
the Group’s Earnings per Share (EPS) long term incentive 
(LTI) performance hurdle. No remuneration 
recommendations, as prescribed under the Corporations 
Act, were made by Guerdon Associates in 2016. 

Directors’ report 

Internal governance structure 
The Westpac governance structure includes three levels of 
Remuneration Oversight Committees (ROCs) which focus 
on the appropriateness and consistency of remuneration 
arrangements and outcomes within functions and divisions 
and across the Group. The ROCs support the Board 
Remuneration Committee by ensuring that the Group-wide 
remuneration frameworks and outcomes are consistent with 
the Group’s approved policy. 

 Risk management 

1.2.
The Group aims to integrate effective risk management into 
the remuneration framework throughout the organisation. 
The Chairman of the Board Risk and Compliance Committee 
is also a member of the Remuneration Committee, and 
members of the Remuneration Committee are also members 
of the Board Risk and Compliance Committee. In carrying 
out its duties, the Remuneration Committee can access 
personnel from risk and financial control, and engage 
external advisors who are independent of management. 

The Group’s remuneration strategy, executive remuneration 
framework, policies and practices all reflect the sound risk 
management that is fundamental to the way the Group 
operates. The performance of each division is reviewed and 
measured with reference to how risk is managed and the 
results influence remuneration outcomes. 

The Executive Total Reward Framework (outlined in Section 
3 of this Report) specifically includes features to take 
account of risk. 

Each year, the Board determines the size of the variable 
reward pool which funds variable reward outcomes across 
the Group. This is based on the Group’s performance for the 
year and an assessment of how profit should be shared 
among shareholders and employees while retaining 
sufficient capital for growth. The primary financial indicator 
used is economic profit, which measures cash earnings 
adjusted for a capital charge. A range of other metrics are 
also considered including cash earnings, return on equity 
(ROE), cash EPS and dividends. 

Short-term incentive (STI) outcomes are based on both 
financial and non-financial measures, with the latter 
reflecting risk management outcomes and progress on the 
implementation of the Group’s strategy. Group outcomes for 
economic profit, core earnings growth and ROE accounted 
for 40% of the CEO’s scoreboard for 2016. Similarly, Group 
Executive scoreboards had 45% of their STI determined 
based on Group economic profit, divisional economic profit, 
divisional core earnings growth and divisional expense 
management (Chief Risk Officer 30%). A performance 
measure related to the Board’s Risk Appetite Statement 
accounted for a further 10% of the CEO’s and Group 
Executives’ scoreboards. In addition, the CEO and each 
Group Executive are assessed on specific risk measures 
that may influence any discretionary adjustment to the 
scoreboard. Ultimately, the Board has 100% discretion over 
the STI outcome. We believe this discretion is vital to 
balance a mechanistic approach in determining performance 
and reward outcomes and to enable previous decisions 
(either good or bad) to be taken into account. This discretion 
may be exercised both up and down.

2016 Westpac Group Annual Report 

41 

1Approval of remuneration decisions 
The Group follows a strict process of ‘two-up’ approval for all remuneration decisions. This means that remuneration is 
approved by the next most senior person above the employee’s manager. This concept is also reflected in our requirement for 
the Board, based on recommendations from the Remuneration Committee, to approve performance outcomes and 
remuneration for: 





the CEO and Group Executives; and 

other executives who report directly to the CEO, other persons whose activities in the Board’s opinion affect the financial 
soundness of the Group and any other person specified by the Australian Prudential Regulation Authority. 

Any significant remuneration arrangements that fall outside the Group Remuneration Policy are referred to the Remuneration 
Committee for review and approval. 

Shareholding requirements and hedging policy 
To further align their interests with those of shareholders, the CEO and Group Executives are required to build and maintain a 
substantial Westpac shareholding within five years of being appointed to their role. For the CEO, the value of that shareholding
is expected to be no less than five times his annual fixed remuneration. For Group Executives, the expected minimum 
shareholding is a value of $1.2 million. 

Participants in the Group’s equity plans are forbidden from entering, either directly or indirectly, into hedging arrangements for
unvested securities in their STI and LTI equity awards. No financial products of any kind may be used to mitigate the risk 
associated with these awards. Any attempt to hedge these securities makes them subject to forfeiture. These restrictions have 
been in place for some time and satisfy the requirements of the Corporations Act which prohibit hedging of unvested securities.

42

2016 Westpac Group Annual Report

Directors’ report 

2. Key Management Personnel remuneration disclosed in this Report 

The remuneration of Key Management Personnel (KMP) for the Group is disclosed in this Report. In 2016, KMP comprised 
Non-executive Directors, the CEO and Group Executives who reported to the CEO and/or led significant parts of the business. 

CEO and Group Executives 

Name 

Position

Managing Director & Chief Executive Officer 

Term as KMP 

Brian Hartzer 

Managing Director & Chief Executive Officer 

Full Year 

Group Executives

Philip Coffey 
John Arthur1 

Deputy Chief Executive Officer 

Chief Operating Officer

Lyn Cobley 

Chief Executive, Westpac Institutional Bank 

Brad Cooper 

Chief Executive Officer, BT Financial Group 

David Curran 

Chief Information Officer 

George Frazis 

Chief Executive, Consumer Bank 

Alexandra Holcomb  Chief Risk Officer 

Peter King 

Chief Financial Officer 

David Lindberg 

Chief Executive, Business Bank 

David McLean 

Chief Executive Officer, Westpac New Zealand Limited 

Christine Parker 

Group Executive, Human Resources, Corporate Affairs & 
Sustainability 

Non-executive Directors 

Name 

Position 

Lindsay Maxsted  

Chairman 

Elizabeth Bryan 

Director 

Ewen Crouch 

Alison Deans 

Craig Dunn 

Director 

Director 

Director  

Robert Elstone 

Director 

Peter Hawkins 

Director 

Peter Marriott 
1
  John Arthur ceased to be a KMP effective 1 October 2016. 

Director 

Full Year 

Full Year 

Full Year 

Full Year 

Full Year 

Full Year 

Full Year 

Full Year 

Full Year 

Full Year 

Full Year 

Term as KMP 

Full Year 

Full Year 

Full Year 

Full Year 

Full Year 

Full Year 

Full Year 

Full Year 

2016 Westpac Group Annual Report 

43 

13. Remuneration snapshot 2016 

This section provides an overview of the Group’s remuneration arrangements during the 2016 financial year. 

 Remuneration strategy, principles and framework 

3.1.
Executive remuneration framework 
The CEO and Group Executives are remunerated based on a Total Reward framework: 

Westpac’s Remuneration Strategy

Motivate strong performance 
against short-term and 
long-term performance 
measures.

Manage risk appropriately.

Link pay to shareholders’ 
interests.

Attract and retain high 
performing executives.

Executive Total Reward Framework

At Risk Remuneration (Variable Reward)
(66%)

Short-term Incentive (STI)
34%

Long-term Incentive (LTI)
32%

Fixed Remuneration
(34%)

Comprises:

cash salary;

salary sacrificed items; and
 employer superannuation 

Maximum opportunity = 150% of Target STI

contributions in line with statutory 
obligations.

Cash STI
50% of Total STI

Deferred STI
Restricted shares or 
share rights
50% of Total STI

Comprises performance share 
rights which vest over a      
four-year period if performance 
hurdles are achieved.

The target pay mix was adopted in 2012 and is being progressively implemented for existing Group Executives as their 
remuneration increases. 

The Total Reward framework has three components and, in aggregate, is benchmarked against relevant financial services 
competitors: 

Fixed remuneration – takes into account the size and complexity of the role, individual responsibilities, experience, skills and 
disclosed market-related pay levels in the financial services industry; 

Short-term incentive (STI) – is determined based on an STI target set using similar principles to those used for fixed 
remuneration, and on individual, divisional and Group performance objectives for the year. Performance is measured against 
risk-adjusted financial targets and non-financial targets that support the Group’s strategy; and 

Long-term incentive (LTI) – is designed to align the remuneration of executives to the long-term performance of the Group and 
the interests of shareholders. The amount of the award takes into account market benchmarks, individual performance over 
time, succession potential and key skills. 

4. Executive remuneration 

 Remuneration structure and policy 

4.1.
a)
Fixed remuneration comprises cash salary, salary sacrificed items and employer superannuation contributions. 

 Fixed remuneration 

The Group provides superannuation contributions in line with statutory obligations. Fixed remuneration is reviewed annually 
taking into consideration:  







44

role and accountabilities; 

relevant market benchmarks within the financial services industry; and  

the attraction, motivation and retention of key executives.

2016 Westpac Group Annual Report

Directors’ report 

 Short-term incentive (STI) 

b)
STI provides the opportunity for participants to earn cash and deferred equity incentives where specific outcomes have been 
achieved in the financial year. The CEO and each Group Executive are assessed using a balanced scoreboard, combining both 
annual financial and non-financial objectives which support the Group’s strategy. 

STI targets 
Brian Hartzer’s STI target for 2016 was $2,686,000, unchanged from 2015. 

STI targets for Group Executives are set by the Remuneration Committee and approved by the Board at the beginning of each 
performance year, based on a range of factors including market competitiveness and the nature of each role. The STI targets 
for the 2016 performance year did not increase for those Group Executives whose fixed remuneration was unchanged in 2016. 
The STI awards for Group Executives are managed within the Group-wide variable reward pool. 

STI outcomes are subject to both a quantitative and qualitative assessment, including a risk management overlay, which is 
embedded in the scoreboard measurement process. The maximum STI opportunity is 150% of target. The Board has the 
capacity to adjust STI outcomes (and reduce STI outcomes to zero if appropriate) in the assessment process. 

STI structure 2016 
The table below details how and when STI outcomes are delivered, and for deferred payments, the type of equity and the 
instrument used: 

STI Structure

Cash STI

Deferred STI

Deferred STI Equity Delivered

50% of the 
2016 STI 
outcome will be 
paid as cash in 
December 2016.

50% of the 2016 STI outcome 
will be deferred in the form of 
restricted Westpac ordinary
shares or rights to ordinary 
shares.

Vesting Details

Half of
deferred STI 
will vest in 
October 2017.

Half of 
deferred STI 
will vest in 
October 2018.

Executive

Type of Equity1

Equity Plan

CEO

Westpac ordinary 
shares2

CEO Restricted
Share Plan

Group
Executives in 
Australia

Group
Executives
outside 
Australia

Westpac share 
rights3

Restricted
Share Plan

Westpac
Performance
Plan

1
  The Board has the discretion to satisfy vested share right grants and the allocation of subsequent shares to participants, or the allocation of restricted 

shares under the deferred STI, by either the issue of new shares or the on-market purchase of shares. 

2
  Shares granted under the CEO Restricted Share Plan and the Restricted Share Plan rank equally with Westpac ordinary shares for dividends and 

voting rights from the date they are granted. 

3
  Rights to ordinary shares entitle the holder to Westpac ordinary shares at the time of vesting. 

2016 Westpac Group Annual Report 

45 

1By deferring a portion of the STI as restricted equity, incentive payments are better aligned with the interests of shareholders as 
the ultimate value of the deferred portion is tied to the share price at the end of the restriction period. The deferred STI awards 
recognise past performance and are not subject to further performance conditions and receive dividends over the vesting 
period. 

If an executive resigns or retires, or otherwise leaves the Group before their securities vest, the Board has discretion as to how 
those securities are treated. If the executive leaves to join another organisation, or is terminated for cause, their securities are 
generally forfeited. In other circumstances, the Board may allow the securities to remain on foot for the balance of the relevant
restriction period and then vest. 

Securities are also subject to forfeiture at the Board’s discretion in the event of a material issue or financial mis-statement.

Details of deferred STI allocations granted in prior years and exercised during the year ended 30 September 2016 are included 
in Section 6.4 of this Report. 

 Long-Term Incentive (LTI) 

c)
The CEO and Group Executives are also eligible for an LTI award. 

LTI structure 2016 
The following diagram and table set out the key features of the 2016 LTI awards made in December 2015 to the CEO under the 
CEO LTI Plan and to Group Executives under the Westpac LTI Plan: 

LTI Structure 2016

Performance Share Rights Granted

Composite TSR index
(50% of the allocation)

Cash EPS CAGR

(50% of the allocation)

4 year vesting period

4 year vesting period

Weighted Total Shareholder Return (TSR) – measured as 
at 30 September 2019, and any rights capable of vesting 
will vest on 30 September 2019.

Cash EPS Compound Annual Growth Rate (CAGR) –
measured as at 30 September 2018, and any rights 
capable of vesting will vest on 30 September 2019.

Composite TSR index and vesting profile

At the end of the performance period, TSR performance of each of the index companies will be multiplied by its index 
weighting, and the total of the 10 scores will comprise the composite index performance measure. If the Group’s TSR 
outcome over the same period equals the composite TSR index, 50% will vest. The Group’s TSR outcome must exceed the 
composite index plus 21.551 for 100% to vest as illustrated below. There is a single test and no re-testing.

The composite index
Company
ANZ Banking Group

Commonwealth Bank

National Australia Bank

AMP

Bank of Queensland

Bendigo and Adelaide Bank

Challenger

Macquarie Group

Perpetual

Suncorp Group

1 21.55 (5% average CAGR).

TSR weighting
16.67%

TSR index vesting

16.67%

16.67%

7.14%

7.14%

7.14%

7.14%

7.14%

7.14%

7.14%

g
n
i
t
s
e
V
n
o
i
t
a
c
o

l
l

A

f
o
%

100

75

50

25

0

= Index          Target Index Growth

WBC TSR Outcome

46

2016 Westpac Group Annual Report

 
 
 
Directors’ report 

LTI structure 2017 - ROE to replace Cash EPS CAGR 
Commencing in 2017, a Return on Equity (ROE) based hurdle will replace Cash EPS CAGR for 50% of the allocation. 
Participants will continue to receive performance share rights (share rights) which, if they qualify for vesting, will convert to
ordinary shares on a 1:1 basis at the vesting date. Share rights which do not qualify for vesting at the single test date will lapse. 

The ROE performance hurdle measures the average cash return on average ordinary equity (average Cash ROE) over the 
three year performance period. Share rights that qualify for vesting will have a one year holding lock applied and will vest at the 
completion of the four year term from the commencement date. 

For the 2017 grant, the share rights will be tested against the performance hurdles on 30 September 2019. If Westpac’s 
average Cash ROE for the three years (FY17 to FY19 inclusive) is equal to 13.5%, 50% of the share rights will qualify for 
vesting. If Westpac’s average Cash ROE is at or above 14.5%, 100% of the share rights will qualify for vesting. If Westpac’s 
average ROE is between 13.5% and 14.5%, the number of share rights eligible for vesting will increase on a straight line basis 
from 50% to 100% of the share rights awarded. Share rights that qualify for vesting will have a one year holding lock applied 
and will vest on 30 September 2020. 

LTI award opportunities 
The CEO was granted an LTI award of $2,528,000 in the form of share rights for 2016 under the CEO LTI Plan. 

Group Executives receive annual LTI awards in the form of share rights under the Westpac LTI Plan. A share right is not a 
Westpac share and does not attract the payment of dividends. 

At the beginning of each year, the Board, advised by the Remuneration Committee, sets the dollar value of the LTI award target 
for each Group Executive. 

CEO LTI Plan and Westpac LTI Plan – Granted after 1 October 2015 

Equity 
instrument

Share rights – the Board has the discretion to satisfy vested grants and the allocation of subsequent shares 
to participants by either the issue of new shares or the on-market purchase of shares, or as a cash payment. 
One share right entitles the holder to one ordinary share at the time of vesting at a nil exercise cost. 

Determining
the number of 
securities 

The number of share rights each individual receives is determined by dividing the dollar value of the LTI 
award by the value of the share rights at the beginning of the performance assessment period (performance 
period). 

The value of share rights is determined by an independent valuer taking as a starting point the market price 
of Westpac shares at grant and utilising a Monte Carlo simulation pricing model, applying assumptions 
based on expected life, volatility, risk-free interest rate and dividend yield associated with the securities and 
the risk of forfeiture attributed to each performance hurdle. The Committee applies a maximum discount of 
60% (including the impact of dividends forgone) to the market price of Westpac shares when determining the 
value of share rights. The value of a TSR hurdled share right may be different to an EPS hurdled share right.

Performance 
hurdles 

The CEO and Group Executives generally only receive value from their LTI awards where performance 
hurdles are achieved. The two hurdles for the December 2015 grants were Westpac’s relative TSR and 
Cash EPS CAGR which are detailed below. 

The TSR data is averaged over the three months preceding the measurement date.

Together, the use of these two hurdles is intended to provide a balanced view of the Group’s overall 
performance and provide strong alignment with shareholder interests. 

The two hurdles operate independently. 

2016 Westpac Group Annual Report 

47 

1Performance 
hurdles 
(cont.) 

CEO LTI Plan and Westpac LTI Plan – Granted after 1 October 2015 

2016 LTI Award 

TSR
(50% of the allocation) 

Cash EPS CAGR  
(50% of the allocation)

Westpac’s TSR must equal the growth in the 
composite index in order for 50% of the TSR tranche 
to vest. 

For 100% to vest, Westpac’s TSR must exceed the 
growth of the composite index by 21.55 (i.e. average 
5% compound annual growth over the four year 
performance period). 

The companies in the 2016 peer groups for the 
Westpac Reward Plan are:  



AMP Limited; 
Australia and New Zealand Banking Group 
Limited; 
Bank of Queensland; 
Bendigo and Adelaide Bank Limited; 
Challenger Limited; 
Commonwealth Bank of Australia; 





 Macquarie Group Limited; 




National Australia Bank Limited; 
Perpetual Limited; and 
Suncorp Group Limited. 

Targets are 
set for stretch 
performance 

The Board considers the vesting profile appropriate 
as 100% vesting will only occur where Westpac’s 
TSR equals or exceeds the growth of the composite 
index plus 21.55. 

Who 
measures the 
performance 
hurdle 
outcomes? 

The TSR performance will be measured once at the 
completion of the performance period. Westpac 
shares will be allocated in satisfaction of vested 
share rights at no cost to participants. 

To ensure objectivity and external validation, TSR 
results are calculated by an independent external 
consultant and are provided to the Board or its 
delegate to review and determine vesting outcomes. 
Under the relevant plan rules, the Board may 
exercise discretion if in all prevailing circumstances 
Directors think it is appropriate to do so when 
determining the ultimate vesting outcome. 

The Cash EPS CAGR measure focuses on growth 
in cash earnings over a three year performance 
period. EPS rights which satisfy the EPS hurdle and 
qualify for vesting at the completion of the three 
year performance period will have a one year 
holding lock applied and will vest at the completion 
of the four year term from the commencement date.  
A description of the process used to determine cash 
earnings is provided at Note 2 to the financial 
statements.

Westpac has a policy of not providing earnings 
guidance to the market. Accordingly, the Board will 
advise specific Cash EPS targets and the Group’s 
performance against target following the test date. 

The Cash EPS targets were developed with the 
assistance of an independent external advisor who 
was provided access to Westpac’s long-term 
business plan and analyst forecasts in regard to the 
long-term performance of Westpac and its peers. 

The EPS performance will be measured once at the 
completion of the performance period. Westpac 
shares will be allocated in satisfaction of vested 
share rights at no cost to participants.

The expensed value of the December 2014, 2015 
and 2016 grants in Table 6.2 of this Report have 
been reduced to 50%, reflecting the Board’s current 
assessment of the probability of the threshold EPS 
hurdles being met and share rights vesting over 
time.

The Cash EPS CAGR outcome will be determined 
by the Board based on the Cash EPS disclosed in 
our results at the completion of the performance 
period. Under the relevant plan rules, the Board 
may exercise discretion if in all prevailing 
circumstances Directors think it is appropriate to do 
so when determining the ultimate vesting outcome. 

Early vesting 
is possible in 
limited cases 

For awards made since 1 October 2009, unvested securities may vest before a test date if the executive is 
no longer employed by the Group due to death or disability. In general, any such vesting is not subject to 
performance hurdles being met. 

No re-testing 

There has been no re-testing on LTI awards made since 2011. No award currently on foot is subject to re-
testing. Accordingly, securities that have not vested after the measurement period lapse immediately. 

48

2016 Westpac Group Annual Report

Directors’ report 

Treatment of 
securities 

CEO LTI Plan and Westpac LTI Plan – Granted after 1 October 2015 

The Board has discretion in relation to performance share rights where the CEO or a senior executive 
resigns or retires or otherwise leaves the Group before vesting occurs. This discretion enables the Board to 
vest the relevant securities or leave them on foot for the remainder of the performance period. In exercising 
its discretion, the Board will take into account all relevant circumstances including those surrounding the 
departure in question. The Board may also adjust the number of performance share rights downwards, or to 
zero (in which case they will lapse) where the circumstances of the departure warrant, or to respond to 
misconduct resulting in significant financial and/or reputational impact to Westpac. 

Where a holder acts fraudulently or dishonestly, or is in material breach of their obligations under the 
relevant equity plan, unexercised performance share rights (whether vested or unvested) will lapse unless 
the Board determines otherwise. 

2016 Westpac Group Annual Report 

49 

1 Linking reward and performance 

4.2.
CEO performance objectives and key highlights 
The Remuneration Committee reviews and makes recommendations to the Board on individual performance objectives for the 
CEO. These objectives are intended to provide a robust link between remuneration outcomes and the key drivers of long-term 
shareholder value. The STI objectives are set in the form of a scoreboard with targets and measures aligned to the Group’s 
strategic priorities cascaded from the CEO scoreboard to the relevant Group Executive scoreboard. The key financial and non-
financial objectives for the CEO in the 2016 financial year, with commentary on key highlights are provided below: 

Category 

Weighting  Measure1

Performance Highlights 

Performance 
disciplines  

30% 

Economic profit 

10%

Core earnings growth 

10% 

Capital management 

10% 

Adherence to Group Risk 
Appetite Statement (RAS) 

10% 

Service revolution 

Driving 
strategic 
change 

10% 

Building growth highways 

































Delivered economic profit (EP) of $3,774 million, down on 
2015. EP was impacted by the increased capital charge as a 
result of a 13% increase in average ordinary equity. 
Cash Earnings remain unchanged. 
Return on Equity was a solid 14%, with all divisions 
achieving returns above their cost of capital despite difficult 
operating conditions and increased capital requirements. 

Core earnings increased 3.4%. 
Revenues grew 3% underpinned by 6% growth in lending, 
and 9% growth in customer deposits. Costs rose 3% due to 
increased investment and higher regulatory and compliance 
costs.

Strengthened the balanced sheet ahead of regulatory 
change and managed the raising of capital well. 
Led the market in ensuring lending rates partly reflected 
higher capital requirements. 
Common equity tier 1 ratio of 9.48% above preferred range. 

Proactive in tightening credit standards in commercial 
property market. 
Further improvements in credit, operational, and compliance 
risk management. 
Cyber risk control a focus with a new security incident and 
event monitoring system in place monitoring 1.9 billion 
events per day. 
An ongoing focus on strengthening the compliance and 
control environment and doing the right thing by our 
customers including in relation to product governance and 
an overall conduct risk framework. 
Substantial work has been undertaken on conduct, focused 
on creating a common understanding and approach to 
managing conduct across the Group. 

Launched the Group-wide Service Promise to build a 
stronger culture of service leadership. This program has 
seen substantial support from employees and contributing to 
rising compliments and falling complaints. 
Customer complaints down 30% over the year. 
Enhanced the value of the customer franchise, customer 
numbers increasing by 350,000 in Australia. 

Continued sound growth in Wealth and SME. 
In Wealth, funds under administration up 7%, funds under 
management up 9%. Insurance premiums also higher. 
SME business lending up 8%. 


 Market conditions in Asia leading us to wind back investment 





ambitions for that region. 
Actively managed growth and return outcomes which saw 
margins higher over the year. 
Home lending increased just above target and system while 
managing margins well. 

 Growth in household deposits exceeded expectations (and 

system). 

50

2016 Westpac Group Annual Report

Weighting  Measure1

Performance Highlights 

Directors’ report 

10% 

Digital transformation 

Category 

Driving 
strategic 
change 
(cont.) 















Further improvement in digital capabilities improving the 
customer experience, employee productivity and risk 
management. 
Updates to Westpac’s online banking saw the platform rated 
No.1 globally by Forrester Global Mobile Banking 
Functionality Benchmark, in which 46 global banks were 
reviewed. Launched a new business banking platform for 
St.George customers, and upgraded the Group’s business 
loan origination platform (LOLA). 
Digitised 7 of the top 10 manual transactions improving the 
experience for customers and time spend by employees. 
These included credit card activation and blocking and 
unblocking credit cards. 
Significant enhancements to technology infrastructure with 
the Customer Service Hub now in development, the upgrade 
of the St.George deposit and transaction platform and major 
releases to the Group’s wealth platform Panorama, with 
digital sales increasing by 30%. 

Retained the Group’s position as the most sustainable bank 
globally in the 2016 Dow Jones Sustainability Indices (DJSI) 
Review with highest score ever. 
The number of women in leadership grew to 48% on track to 
meet our 2017 target of 50%. 
Further reduction in the Lost Time Injury Frequency Rate, 
ahead of targets. Total recordable injuries have now fallen 
17% since 2014. 

 We have made good progress on the Workforce Revolution 
program focused on transforming our culture and improving 
the quality and capability of our leaders to deliver on our 
Service Revolution strategy. 

People 

10% 

People and sustainability 

1
  Individual measures will differ for each Group Executive. 

2016 Westpac Group Annual Report 

51 

1The Group’s primary financial measure is economic profit which the Board believes, in combination with ROE, is an appropriate 
measure of returns and of the value created for shareholders complementing the LTI measures. The remaining measures focus 
on ensuring that we remain strong; deliver targeted growth; and drive simplification, innovation and productivity while helping 
our customers, communities and people to prosper and grow. The final STI outcome for 2016 reflects the Board’s view of 
performance across all balanced scoreboard measures relative to planned outcomes, and the value the Group has delivered 
for shareholders. 

Aligning pay with performance and shareholder return 
Graph 1 shows the CEO STI payments as a percentage of STI target and its relationship to our primary financial metric, 
economic profit, while Graph 2 shows the Group’s ROE performance being the other key financial metric. Graphs 3 and 4 show 
the Group’s TSR and EPS performance respectively, these being the LTI hurdles. 

Graph 1: STI Award for CEO vs Economic Profit 
150

5,200

)

m
$
(

t
i
f
o
r

i

P
c
m
o
n
o
c
E

4,700

4,200

3,700

3,200

2,700

2,200

1,700

)

%

(

O
E
C

r
o
f

d
r
a
w
A

I

T
S

140

130

120

110

100

90

80

70

60

50

2013

2014

2015

Economic Profit ($m)

2016
STI Award for CEO

Graph 2: Return on Equity (ROE) 2013 to 2016 

)

%

(

y
t
i
u
q
E
n
o

n
r
u
t
e
R

17

16

15

14

13

12

11

10

)

m

(

t
n
u
o
C
e
r
a
h
S
e
g
a
r
e
v
A

3,300

3,100

2,900

2,700

2,500

2013

2014

2015

2016

Return on Equity

Average Share Count (m)

Graph 3: Total Shareholder Return (TSR) 2012 to 2016 

Graph 4: Cash Earnings per Share (EPS) 2013 to 2016 

90

80

70

60

50

40

30

20

10

)

%

(
n
r
u

t

e
R

l

r
e
d
o
h
e
r
a
h
S

l

a

t

o
T

0
Oct 12

Oct 13

Oct 14

Oct 15

WBC

Peer 1

Peer 2

Oct 16
Peer 3

e
r
a
h
S

r
e
p

s
t
n
e
C

255

250

245

240

235

230

225

220

215

8
.
7
2
2

2013

4
.
5
4
2

2
.
8
4
2

5
.
5
3
2

3,300

3,100

2,900

2,700

2,500

2015

2014
Cash Earnings per Share (cents per share)
Average Share Count (m)

2016

)

m

(

t

n
u
o
C
e
r
a
h
S
e
g
a
r
e
v
A

Application of discretion 
The Board and the Remuneration Committee recognise that the scoreboard approach, while embracing a number of 
complementary performance objectives, will never entirely assess overall performance. The Remuneration Committee may 
therefore make discretionary adjustments, positive and negative, to the scoreboard outcomes for the CEO and Group 
Executives. The Remuneration Committee uses the following criteria to apply discretionary adjustments: 

  matters not known or not relevant at the beginning of the financial year, which are relevant to the under or over 

performance of the CEO and Group Executives during the financial year; 

 

the degree of stretch implicit in the scoreboard measures and targets themselves and the context in which the targets 
were set; 

  whether the operating environment during the financial year has been materially better or worse than forecast; 

 

 

 

comparison with the performance of the Group’s principal competitors; 

any relevant positive or negative risk management or reputational issue that impacts the Group; 

the quality of the financial result as shown by its composition and consistency; 

  whether there have been major positive or negative aspects regarding the quality of leadership and/or behaviours 

consistent with our values; and 

 

52 

any other relevant under or over performance or other matter not captured. 

2016 Westpac Group Annual Report 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Directors’ report 

The process ensures that financial measures such as economic profit are adjusted for non-operating items which impact the 
current year process such as write-offs, accounting standard changes or one-off transactions (where appropriate) to ensure 
that employees are neither advantaged nor disadvantaged when determining the incentive outcome. Adjustments are 
considered on a multi-year basis where appropriate e.g. where a material adjustment impacts future earnings. 

At the end of the year, the Remuneration Committee reviews performance against objectives and applies any adjustments it 
considers appropriate. The Remuneration Committee then recommends STI outcomes for the CEO and each Group Executive 
to the Board for approval, thereby ensuring the Board retains oversight of final awards.

LTI performance outcomes 
The following table provides the Group’s TSR, dividends per share, cash earnings per share and share price performance each 
year from 2012 to 2016: 

TSR – three years
TSR – five years
Dividends per Westpac share (cents)1
Cash earnings per Westpac share2
Share price – high
Share price – low
Share price – close

2016
15.24%
100.72%
188
$2.35
$33.74
$27.57
$29.51

Years Ended 30 Septem ber

2015
62.30%
92.78%
187
$2.48
$40.07
$29.10
$29.70

2014
102.03%
103.74%
182
$2.45
$35.99
$30.00
$32.14

2013
66.09%
90.91%
174
$2.29
$34.79
$24.23
$32.73

2012
25.61%
20.03%
166
$2.15
$24.99
$19.00
$24.85

1
  Does not include $0.20 special dividend determined in 2013. 
2
  Cash earnings are not prepared in accordance with AAS and have not been subject to audit. 

The vesting outcomes for awards made to the CEO and Group Executives under the CEO Performance Plan and Westpac 
Reward Plan that reached the completion of the performance period during the financial year are set out below. No changes 
have been made to the terms and conditions of prior grants. 

TSR hurdle vesting outcomes 

Equity Instrum ent
CEO Performance Plan2
Westpac Long Term Incentive Plan Performance share rights

Performance share rights

Type of Equity

Com mencement 
Date 1

Test Date
1 October 2013 1 October 20163
1 October 2013 1 October 20163

1
  Commencement date refers to the commencement of the performance period. 
2
  CEO Performance Plan refers to awards made to Gail Kelly. 
3
  There is no re-testing and any unvested share rights lapse. 

TSR Percentile in Vested Lapsed
%

Ranking Group

%

20th percentile

20th percentile

-

-

100

100

Cash EPS CAGR hurdle vesting outcomes 

Equity Instrum ent
CEO Performance Plan2
Performance share rights
Westpac Long Term Incentive Plan Performance share rights

Type of Equity

Com mencement 
Date 1

Test Date

Cash EPS CAGR Vested Lapsed
%

Perform ance

%

1 October 2013
1 October 2013

1 October 2016
1 October 2016

1.10%
1.10%

-
-

100
100

1
  Commencement date refers to the commencement of the performance period. 
2
  CEO Performance Plan refers to awards made to Gail Kelly. 

2013 Cash EPS CAGR hurdle 
The Cash EPS CAGR hurdle and vesting profile over the three year vesting period for the 2013 LTI grant was: 







a minimum of 4% CAGR for 50% to vest; 

6% CAGR for 100% to vest; and  

straight-line vesting between 4% and 6% CAGR. 

The Cash EPS CAGR range was developed prior to the allocation in December 2013, and reflected stretch targets in the 
context of both consensus analyst forecasts and the Westpac strategic plan and business forecasting. The performance range 
also reflected the forecast market and operating conditions in late 2013. 

2016 Westpac Group Annual Report 

53 

1 Remuneration outcomes for the CEO and Group Executives – Linking reward and performance 

4.3.
The following table has been prepared to provide shareholders with an outline of the remuneration which has been received for 
the 2016 performance year either as cash or in the case of prior equity awards, the value which has vested in 2016 (see Note 5 
below). Details in this table supplement the statutory requirements in Section 6.2 of this report. Unlike the statutory table, which 
represents remuneration outcomes prepared in accordance with Australian Accounting Standards (AAS), this table shows the 
actual remuneration value (unaudited) received by executives and is not prepared in accordance with AAS. 

Fixe d 
Re mune ra tion 1

2 0 16  S TI Ca sh 
P a yme nt 2

2 0 16  Tota l Ca sh 
P a yme nts 3

P rior Y e a r Equity 
Awa rds 4  V e ste d during 
2 0 16

P rior Y e a r Equity 
Awa rds 4  Forfe ite d 
during 2 0 16

$

$

$

$

$

Managing Director & Chief Executive Officer
Brian Hartzer

2,811,402

1,302,710

4,114,112

1,003,809

625,247

Group Executives

John Arthur

Lyn Cobley

Philip Coffey

Brad Cooper

David Curran

George Frazis

Alexandra Holcomb

Peter King

David Lindberg

David McLean

Christine Parker 

1,222,005

1,124,889

1,331,293

1,097,162

940,826

1,168,631

986,607

1,072,417

903,399

836,941

873,835

585,000

492,500

597,500

735,000

467,500

815,000

492,500

545,000

477,500

363,050

450,000

1,807,005

1,617,389

1,928,793

1,832,162

1,408,326

1,983,631

1,479,107

1,617,417

1,380,899

1,199,991

1,323,835

1,275,467

553,866

1,392,992

1,336,930
-

1,150,603

662,184

458,612

326,656

259,469

703,239

1,559,657

-

1,479,487

1,348,357

-

979,045

366,806

269,630

-

154,014

583,476

1
  Fixed remuneration includes cash salary, annual leave accrual and salary sacrificed items plus employer superannuation contributions. 
2
  The cash STI payment represents 50% of the 2016 STI outcome and will be paid in December 2016. The remaining 50% is deferred in the form of 

equity granted in December 2016 which will vest in equal tranches in October 2017 and 2018. 

3
  This is the addition of the first and second columns. 
4
  Prior year equity awards include both deferred STI and LTI allocations subject to performance hurdles which have vested in 2016. The equity value 
has been calculated as the number of securities that vested or were forfeited during the year ended 30 September 2016, multiplied by the five day 
volume weighted average price of Westpac ordinary shares at the time they vested or were forfeited, less any exercise price payable. 

5. Non-executive Director remuneration 

 Structure and policy 

5.1.
Remuneration policy 
Westpac’s Non-executive Director remuneration strategy is designed to attract and retain experienced, qualified Board 
members and remunerate them appropriately for their time and expertise. 

As the Board’s focus is on strategic direction, long-term performance and the creation of shareholder value, fees for Non-
executive Directors are not related to the Group’s short-term results and Non-executive Directors do not receive performance-
based remuneration. 

54

2016 Westpac Group Annual Report

Directors’ report 

Non-executive Director remuneration consists of the following components: 

Remuneration Component 

Paid as 

Detail

Base fee 

Committee fees 

Cash

Cash

Employer superannuation 
contributions 

Superannuation 

This fee is for service on the Westpac Banking Corporation Board. 
The base fee for the Chairman covers all responsibilities, including all 
Board Committees. 

Additional fees are paid to other Non-executive Directors for chairing or 
participating in Board Committees. 

Reflects statutory superannuation contributions which are capped at the 
superannuation maximum contributions base as prescribed under the 
Superannuation Guarantee legislation. 

Subsidiary Board and 
Advisory Board fees 

Cash

Fees are for service on Subsidiary Boards and Advisory Boards. These 
fees are paid by the relevant subsidiary. 

Non-executive Director remuneration in 2016 
Non-executive Director fee review – Effective 1 October 2015 
The Board reviewed the Non-executive Director fee framework in late 2015. On the basis of market data provided by Guerdon 
Associates, the Board approved an increase to the Board Chairman fee and an increase to the Chairman and member fees 
across the Board Committees recognising the workload associated with these key roles. The Non-executive Director base fee 
was unchanged. 

Changes to Board and Committee composition 
No changes were made to Board or Committee composition during the 2016 remuneration period. 

Fee pool 
At the 2008 Annual General Meeting, the current fee pool of $4.5 million per annum was approved by shareholders. For the 
year ended 30 September 2016, $3.16 million (70%) of this fee pool was used. The fee pool is inclusive of employer 
superannuation contributions. 

Fee framework 
This section details the current Non-executive Director fee framework. 

Base and Committee fees 
The following table sets out the Board and standing Committee fees: 

Base Fee
Chairman
Non-executive Directors

Com m ittee Chairm an Fees
Audit Committee
Risk & Compliance Committee
Remuneration Committee
Technology Committee

Com m ittee Mem bership Fees
Audit Committee
Risk & Compliance Committee
Remuneration Committee
Technology Committee

Annual Rate
$
810,000
225,000

70,400
70,400
63,800
35,200

32,000
32,000
29,000
16,000

Committee fees are not payable to the Chairman of the Board and members of the Nominations Committee. 

Employer superannuation contributions 
The Group pays superannuation contributions to Non-executive Directors of up to 9.5% of their fees. The contributions are 
capped at the maximum compulsory superannuation contributions base prescribed under the Superannuation Guarantee 
legislation. Employer contributions are paid into an eligible superannuation fund nominated by the Director. 

Subsidiary Board and Advisory Board fees 
During the reporting period, additional fees of $35,000 were paid to Peter Hawkins as a member of the Bank of Melbourne 
Advisory Board. 

2016 Westpac Group Annual Report 

55 

1Equity participation 
Non-executive Directors have resolved to build and maintain their individual holdings of Westpac ordinary shares to align their 
interests with the long-term interests of shareholders. Details of Non-executive Directors’ Westpac (and related bodies 
corporate) shareholdings are set out in Section 4(a) of the Directors’ report. 

6. Required remuneration disclosures 

 Details of Non-executive Director remuneration 

6.1.
Details of Non-executive Director remuneration are set out in the table below: 

Na me

Current Non-executive Directors

Lindsay Maxsted, Chairman
2016
2015

Elizabeth Bryan
2016
2015

Ewen Crouch
2016
2015

Alison Deans 
2016
2015

Craig Dunn
2016
2015

Robert Elstone
2016
2015

Peter Hawkins
2016
2015

Peter Marriott
2016
2015

Total fees
2016

20152

S hort- Te rm Be ne fits

P ost- Employme nt Be ne fits

We stpa c  Ba nking 
Corpora tion Boa rd 
Fe e s 1 
$

S ubsidia ry a nd 
Advisory Boa rd 
Fe e s 
$

S upe ra nnua tion
$

Tota l
$

810,000
795,000

324,400
313,000

320,800
311,000

273,000
270,000

286,000
94,892

318,000
320,701

324,200
315,000

343,400
322,298

2,999,800

2,799,580

-
-

-
-

-
-

-
-

-
-

-
-

35,000
35,000

-
-

35,000

35,000

19,540
18,989

19,540
18,989

19,540
18,989

19,540
18,989

19,540
6,569

19,540
18,989

19,465
18,916

19,540
18,989

829,540
813,989

343,940
331,989

340,340
329,989

292,540
288,989

305,540
101,461

337,540
339,690

378,665
368,916

362,940
341,287

156,245

143,279

3,191,045

2,977,859

1

Includes fees paid to the Chairman and members of Board Committees. 

2
  The total fees for 2015 reflect the prior year remuneration for the 2015 reported Non-executive Directors. 

56 

2016 Westpac Group Annual Report 

 
 
 
 
 
 Remuneration details – CEO and Group Executives  

6.2.
This section sets out details of remuneration for the CEO and Group Executives for the 2016 financial year, calculated in 
accordance with AAS. 

Directors’ report 

P ost-

O th e r  
Lon g-

Emplo yme nt 
Be ne fits

Te rm 
Be ne fits

S ha re - Ba se d P a yme n ts

O the r 
S ho rt- Te rm 
Be ne fits 4

S upe ra nn-
u a tion
Be n e fits 5

Lo ng 
S e rvic e  
Le a ve

Re stric te d 
S ha re s 6

O ptions 7

S ha re  
Rights 7

$

$

$

$

$

Tota l 8

$

$

-

-

-

-

-

S hort- Te rm Be ne fits
Non-

Fixe d 

Re mu -

ne ra tion 1 S TI (Ca sh) 2

Mone ta ry 
Be ne fits 3

Na me

$

$

$

Ma n a ging Dire c tor & Chie f Exe c utive  O ffic e r

Brian Hartzer

2016

2015

2,774,879

1,302,710

2,413,205

1,245,960

21,349

66,063

G ro up Exe c utive s

John Arthur, Chief Operating Offic er

2016

2015

1,197,909

1,126,050

585,000

728,000

15,651

14,971

Lyn Cobley, Chief Exec utive, Westpac  Institutional Bank

1,097,409

492,500

1,850

2016
20159

71,006

-

-

1,100,000

Philip Coffey, Deputy Chief Exec utive Offic er

2016

2015

1,289,796

1,299,272

597,500

734,400

4,105

3,425

Brad Cooper, Chief Exec utive Offic er, BT Financ ial Group

2016

2015

1,060,435

1,060,577

735,000

816,000

David Curran, Chief Information Offic er

2016

2015

914,905

961,663

467,500

547,400

4,089

3,374

4,089

2,359

George Frazis, Chief Exec utive, Consumer Bank

2016

2015

1,131,541

1,125,527

815,000

928,000

3,039

15,266

Alexandra Holc omb, Chief Risk Offic er

2016

2015

949,671

946,104

492,500

499,800

Peter King, Chief Financ ial Offic er

2016

2015

1,041,344

938,722

545,000

522,580

3,039

2,359

4,089

2,359

David Lindberg, Chief Exec utive, Business Bank

2016
20159

880,296

264,138

477,500

151,725

17,070

2,610

David Mc Lean, Chief Exec utive Offic er, Westpac  New Zealand Limited

2016
20159

760,848

712,605

363,050

430,580

33,753

75,392

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

36,522

29,418

40,722

57,016

1,128,139

782,501

24,096

24,185

27,480

6,713

41,497

36,253

36,727

35,682

25,921

22,429

37,090

36,022

36,936

35,460

31,072

29,789

23,103

8,277

76,093

69,559

18,271

18,265

731,628

647,634

17,005

-

977,182

75,256

20,678

20,628

766,988

792,211

16,730

16,679

14,424

14,420

831,388

803,641

428,244

-

17,451

22,909

925,520

797,145

16,199

(2,240)

587,415

525,239

48,728

14,960

499,345

372,877

15,069

5,961

403,624

129,810

-

-

14,322

35,687

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1,447,696

1,143,466

6,752,017

5,737,629

659,272

1,153,998

3,231,827

3,713,103

307,514

-

2,920,940

1,252,975

913,187

1,262,936

3,633,751

4,149,125

800,145

1,130,678

3,484,514

3,866,631

461,898

216,485

2,316,981

1,764,756

591,094

770,797

3,520,735

3,695,666

566,909

496,155

2,652,699

2,502,877

661,789

504,705

2,831,367

2,385,992

464,140

83,045

2,280,802

645,566

932,957

264,417

558,680

641,184

2,181,023

1,588,240

2,400,526

2,500,322

Christine Parker, Group Exec utive, Human Resourc es, Corporate Affairs & Sustainability

2016

2015

849,556

830,035

450,000

508,500

4,650

2,649

-

-

24,279

23,144

(5,013)

16,025

518,374

478,785

1
  Fixed remuneration is the total cost of salary, salary sacrificed benefits (including motor vehicles, parking, etc., and any associated fringe benefits tax 

(FBT)) and an accrual for annual leave entitlements. 

2
  2016 STI figures reflect annual cash performance awards accrued but not yet paid in respect of the year ended 30 September 2016. 
3
  Non-monetary benefits are determined on the basis of the cost to the Group (including associated FBT, where applicable) and include annual health 

4

checks, provision of taxation advice, relocation costs, living away from home expenses and allowances. 
Includes payments on cessation of employment or other contracted amounts. The payment to Lyn Cobley in 2015 reflects annual incentive forgone 
from her previous employer. 

5
  The CEO and Group Executives are provided with life insurance cover under the Westpac Group Plan at no cost. Superannuation benefits have been 

calculated consistent with AASB 119 Employee Benefits. 

6
  The value of restricted shares is amortised over the applicable vesting period and the amount shown is the amortisation relating to the 2016 reporting 
year (and 2015 year as comparison). Restricted shares held by Lyn Cobley represent an allocation made in substitution for forgone unvested equity 
on joining the Westpac Group. The restricted shares replicate the vesting periods of the equity forgone.  

2016 Westpac Group Annual Report 

57 

1 
7
  Equity-settled remuneration is based on the amortisation over the vesting period (normally three or four years) of the ‘fair value’ at grant date of 

hurdled and unhurdled options and share rights that were granted during the four years ended 30 September 2016. Details of prior years’ grants have 
been disclosed in previous Annual Reports. The value for David McLean includes 65% attributed to deferred STI. 

8
  The percentage of the total remuneration which is performance related (i.e. STI cash plus share-based payments) was: Brian Hartzer 57%, John 

Arthur 61%, Lyn Cobley 61%, Philip Coffey 63%, Brad Cooper 68%, David Curran 59%, George Frazis 66%, Alexandra Holcomb 62%, Peter King 
60%, David Lindberg 59%, David McLean 60% and Christine Parker 64%. The percentage of total remuneration delivered in the form of share rights 
was: Brian Hartzer 21%, John Arthur 20%, Lyn Cobley 11%, Philip Coffey 25%, Brad Cooper 23%, David Curran 20%, George Frazis 17%,
Alexandra Holcomb 21%, Peter King 23%, David Lindberg 20%, David McLean 43% and Christine Parker 23%. 

9
  2015 remuneration details are from the date of appointment. 

58

2016 Westpac Group Annual Report

Directors’ report 

 STI outcomes for the CEO and Group Executives1

6.3.
This section sets out details of STI awards for the CEO and Group Executives for the 2016 financial year: 

S TI Ta rge t

Ma ximum S TI 2

S TI P ortion P a id in Ca sh 3

S TI P ortion De fe rre d 4

Managing Director & Chief Executive Officer
Brian Hartzer

2,686,000

$

Group Executives
John Arthur
Lyn Cobley
Philip Coffey
Brad Cooper
David Curran
George Frazis
Alexandra Holcomb
Peter King
David Lindberg
David McLean
Christine Parker 

1,300,000
1,122,000
1,360,000
1,600,000
952,000
1,600,000
1,003,000
1,088,000
901,000
854,565
900,000

%

150

150
150
150
150
150
150
150
150
150
150
150

%

50

50
50
50
50
50
50
50
50
50
50
50

$

1,302,710

585,000
492,500
597,500
735,000
467,500
815,000
492,500
545,000
477,500
363,050
450,000

%

50

50
50
50
50
50
50
50
50
50
50
50

$

1,302,710

585,000
492,500
597,500
735,000
467,500
815,000
492,500
545,000
477,500
363,050
450,000

1
  STI outcomes during the year for the CEO and Group Executives averaged 95% of target, and ranged between 85% and 106%. 
2
  The maximum STI potential is 150% of the individual STI target. 
3
  50% of the STI outcome for the year is paid as cash in December 2016. 
4
  50% of the actual STI outcome is deferred in the form of restricted shares or share rights, half vesting on 1 October 2017 and the remainder vesting 

on 1 October 2018. 

2016 Westpac Group Annual Report 

59 

1 Movement in equity-settled instruments during the year 

6.4.
This table shows the details of movements during 2016 in the number and value of equity instruments for the CEO and 
Group Executives under the relevant plans: 

Na me

T ype  o f Equ ity- Ba se d Instru me nt

Managing Director & Chief Executive Officer

Numbe r 
G ra nte d 1

Numbe r 
V e ste d 2

Numbe r 
Exe rc ise d 3

V a lue  
G ra nte d 4
$

V a lue  
Exe rc ise d 5
$

V a lue  
Forfe ite d or 
La pse d 5 , 6
$

Brian Hartzer

CEO Performance share rights

323,615

-

-

6,048,804

-

-

Performance share rights

-

9,824

9,824

-

311,746

625,247

CEO Restricted Share Plan

39,491

-

Shares under Restricted Share Plan

-

23,820

-

-

1,235,349

-

-

-

-

-

Group Executives

John Arthur

Performance share rights

Shares under Restricted Share Plan

Lyn Cobley

Performance share rights

72,702

23,074

90,914

22,673

20,076

-

Shares under Restricted Share Plan

-

19,200

Philip Coffey

Performance share rights

Shares under Restricted Share Plan

Brad Cooper

Performance share rights

Shares under Restricted Share Plan

David Curran

Performance share rights

Shares under Restricted Share Plan

George Frazis

Performance share rights

Shares under Restricted Share Plan

Alexandra Holcomb Performance share rights

Shares under Restricted Share Plan

Peter King

Performance share rights

Shares under Restricted Share Plan

David Lindberg

Performance share rights

Shares under Restricted Share Plan

David McLean

Performance share rights

Unhurdled share rights

Shares under Restricted Share Plan

Christine Parker

Performance share rights

Shares under Restricted Share Plan

103,400

23,277

84,820

25,863

72,379

17,350

80,781

29,413

76,257

15,841

82,720

16,563

68,502

11,391

64,798

18,935

-

60,585

16,117

21,414

25,274

18,894

25,915

-

-

13,856

24,708

5,290

17,119

3,779

11,592

-

10,915

2,148

5,147

1,327

8,817

14,753

22,673

1,446,839

719,484

1,559,657

-

-

-

721,796

1,809,275

-

-

-

-

-

-

-

21,414

2,057,759

679,532

1,479,487

-

728,146

-

-

18,894

1,687,993

599,565

1,348,357

-

-

-

809,041

1,440,408

542,739

-

-

-

-

-

-

13,856

1,607,613

439,694

979,045

-

920,091

-

-

5,290

1,517,591

167,868

366,806

-

495,535

-

-

3,779

1,646,205

119,919

269,630

-

-

-

-

-

-

518,120

1,363,250

356,331

1,289,544

574,542

-

-

-

-

-

-

-

-

-

-

154,014

-

-

8,817

1,205,700

279,791

583,476

-

504,169

-

-

1
  No performance options were granted in 2016. 
2
  36% of hurdled share rights granted in 2012 vested in October 2015 as assessed against the TSR and EPS performance hurdles.  
3
  Vested options and share rights that were granted prior to October 2009 can be exercised up to a maximum of 10 years from their commencement 
date. For each share right and each performance option exercised during the year, the relevant executive received one fully paid Westpac ordinary 
share. The exercise price for share rights is nil.  

4
  For performance share rights, the value granted represents the number of securities granted multiplied by the fair value per instrument as set out in 

the table in the sub-section titled ‘Fair value of LTI grants made during the year’ below. For restricted shares, the value granted represents the 
number of ordinary shares granted multiplied by the five day volume weighted average price of a Westpac ordinary share on the date the shares 
were granted. These values, which represent the full value of the equity-based awards made to disclosed Group Executives in 2016, do not reconcile 
with the amount shown in the table in Section 6.2 of this Report, which shows the amount amortised in the current year of equity awards over their 
vesting period. The minimum total value of the grants for future financial years is nil and an estimate of the maximum possible total value in future 
financial years is the fair value, as shown above.  

5
  The value of each option or share right exercised or lapsed is calculated based on the five day volume weighted average price of Westpac ordinary 
shares on the ASX on the date of exercise (or lapse), less the relevant exercise price (if any). Where the exercise price is greater than the five day 
volume weighted average price of Westpac ordinary shares, the value has been calculated as nil. 

6
  Apart from equity instruments referred to in this section, no other equity instruments granted in prior years vested and none were forfeited during the 

financial year. 

60 

2016 Westpac Group Annual Report 

 
 
 
Directors’ report 

Fair value of LTI grants made during the year 
The table below provides a summary of the fair value of LTI awards granted to the CEO and Group Executives during 2016 
calculated in accordance with AASB 2 Share-based Payments and is used for accounting purposes only. The LTI grants will 
vest on satisfaction of performance and/or service conditions tested in future financial years. 

Equity Instrume nt

G ra nte d to

CEO Long Term 
Incentive Plan

Brian Hartzer

P e rforma nc e
Hurdle

Relative TSR
Cash EPS CAGR
Relative TSR
Cash EPS CAGR

G ra nt Da te

Comme nc e me nt
Da te 1

Te st Da te

Expiry

11 December 2015
11 December 2015
11 December 2015
11 December 2015

1 October 2014 1 October 2018 1 October 2029
1 October 2014 1 October 2017 1 October 2029
1 October 2015 1 October 2019 1 October 2030
1 October 2015 1 October 2018 1 October 2030

Westpac Long Term 
Incentive Plan

All Group 
Executives 

Relative TSR
Cash EPS CAGR

2 December 2015
2 December 2015

1 October 2015 1 October 2019 1 October 2030
1 October 2015 1 October 2018 1 October 2030

Fa ir
V a lue 2 pe r
Instrume nt

$11.17
$26.70
$12.93
$25.20

$13.75
$26.51

1
  The commencement date is the start of the performance period. 
2
  The fair values of share rights granted during the year included in the table above have been independently calculated at their respective grant dates 

based on the requirements of AASB 2 Share-based Payment. The fair value of rights with Cash EPS CAGR hurdles has been assessed with 
reference to the share price at grant date and a discount rate reflecting the expected dividend yield over their vesting periods which for the rights 
valued at $26.51 is four years to the 1 October 2019 vesting date. For the purpose of allocating rights with Cash EPS CAGR hurdles, the valuation 
also takes into account the average Cash EPS CAGR outcome using a Monte Carlo simulation model. The fair value of rights with hurdles based on 
TSR performance relative to a group of comparator companies also takes into account the average TSR outcome determined using a Monte Carlo 
simulation pricing model. 

7. Employment agreements 

The remuneration and other terms of employment for the CEO and Group Executives are formalised in their employment 
agreements. Each of these employment agreements provides for the payment of fixed and performance-based remuneration, 
employer superannuation contributions and other benefits such as death and disablement insurance cover. 

The term and termination provisions of the employment agreements for the current KMP are summarised below: 

Term 

Who

Duration of agreement 

CEO and Group Executives 

Notice to be provided by the executive 
or the Group to terminate the 
employment agreement1

Termination payments to be made on 
termination without cause2

CEO and Group Executives (excluding 
Philip Coffey) 

Philip Coffey 

CEO and all Group Executives 

Termination for cause 

CEO and Group Executives (excluding 
Brad Cooper and Philip Coffey) 

Brad Cooper and Philip Coffey 

Post-employment restraints 

CEO and all Group Executives 

Conditions 


Ongoing until notice given by either party 















12 months 

6 months 

Deferred STI and LTI awards vest 
according to the applicable equity plan 
rules 

Immediately for misconduct 
3 months’ notice for poor performance 

Immediately for misconduct 
Contractual notice period for poor 
performance

12 month non-solicitation restraint 

1
  Payment in lieu of notice may in certain circumstances be approved by the Board for some or all of the notice period. 
2
  The maximum liability for termination benefits for the CEO and KMP at 30 September 2016 was $13 million (2015: $15 million). 

2016 Westpac Group Annual Report 

61 

18. Non-executive Directors, CEO and Group Executives – Additional disclosures 

 Details of Westpac ordinary shares held by Non-executive Directors 

8.1.
Shareholdings 
The following table sets out details of relevant interests in Westpac ordinary shares held by Non-executive Directors (including 
their related parties) during the year ended 30 September 20161: 

Na me

Current Non-executive Directors
Lindsay Maxsted

Elizabeth Bryan
Ewen Crouch2

Alison Deans

Craig Dunn

Robert Elstone
Peter Hawkins 3

Peter Marriott

Numb e r He ld a t
S ta rt of th e  Y e a r

O the r Cha n ge s
Du ring the  Y e a r

Nu mbe r He ld  a t 
En d o f the  Y e a r

17,877

26,801

38,496

9,000

8,500

10,291

15,218

20,000

1,673

1,166

1,749

392

369

1,093

662

870

19,550

27,967

40,245

9,392

8,869

11,384

15,880

20,870

1
  None of these share interests include non-beneficially held shares. 
2

3

In addition to holdings of ordinary shares, Ewen Crouch and his related parties held interests in 250 Westpac Capital Notes 2 at year end. 
In addition to holdings of ordinary shares, Peter Hawkins and his related parties held interests in 1,370 Convertible Preference Shares, 850 Westpac 
Capital Notes 3 and 882 Westpac Capital Notes 4 at year end. 

62 

2016 Westpac Group Annual Report 

 
 
 
 
 
Directors’ report 

 Details of Westpac equity holdings of Key Management Personnel 

8.2.
The following table sets out details of Westpac equity held by the CEO and Group Executives (including their related parties) 
for the year ended 30 September 20161:

Na me

Type  of Equity- ba se d 
In strume nt

Managing Director & Chief Executive Officer
Brian Hartzer

Ordinary shares
CEO Performance share rights
Performance share rights

Group Executives
John Arthur3

Lyn Cobley

Philip Coffey4

Brad Cooper

David Curran

George Frazis

Ordinary shares
Performance share rights

Ordinary shares
Performance share rights

Ordinary shares
Performance share rights

Ordinary shares
Performance share rights

Ordinary shares
Performance share rights

Ordinary shares
Performance share rights

Alexandra Holcomb  Ordinary shares

Peter King 

David Lindberg

David McLean

Christine Parker

Performance options
Performance share rights

Ordinary shares
Performance share rights

Ordinary shares
Performance share rights

Ordinary shares
Performance share rights
Unhurdled share rights

Ordinary shares
Performance share rights

Numbe r 
He ld a t 
S ta rt of 
the  Y e a r 2

Nu mbe r 
G ra nte d During 
the  Y e a r a s 
Re mune ra tion

Re c e ive d  

on
Exe rc ise  
a nd/ or 
Exe rc ise d 
During the  
Y e a r

Numbe r 
La pse d 
Du ring 
the  Y e a r

O the r 
Cha nge s 
During  
the  Y e a r

Numbe r 
He ld a t 
End of 
the  Y e a r

Numbe r 
V e ste d a nd 
Exe rc isa ble  
a t End o f 
the  Y e a r

49,571 
- 
246,155 

264,156 
251,163 

57,011 
- 

305,555 
282,039 

37,582 
251,914 

- 
63,519 

162,062 
173,597 

46,708 
38,847 
120,060 

73,894 
122,900 

38,811 
64,984 

9,212 
42,972 
11,569 

22,044 
144,970 

39,491 
323,615 
- 

23,074 
72,702 

- 
90,914 

23,277 
103,400 

25,863 
84,820 

17,350 
72,379 

29,413 
80,781 

15,841 
- 
76,257 

16,563 
82,720 

11,391 
68,502 

- 
64,798 
18,935 

16,117 
60,585 

9,824 
- 
(9,824)

- 
- 
(20,956)

(45,164)
- 
- 

53,722 
323,615 
215,375 

22,673 
(22,673)

- 
(52,274)

15,383 
- 

325,286 
248,918 

- 
- 

- 
- 

(651)
- 

56,360 
90,914 

21,414 
(21,414)

18,894 
(18,894)

- 
(49,587)

- 
(45,192)

- 
- 

- 
- 

7 
- 

1,634 
- 

- 
- 

13,856 
(13,856)

- 
(32,814)

(69,064)
- 

5,290 
- 
(5,290)

3,779 
(3,779)

- 
- 
(12,294)

(40,651)
- 
- 

- 
(9,037)

(32,913)
- 

- 
- 

- 
- 
- 

- 
- 

(9,000)
- 

- 
(5,162)
- 

401 
- 
- 

8,817 
(8,817)

- 
(19,556)

(23,570)
- 

350,253 
314,438 

83,973 
272,648 

17,350 
135,898 

136,267 
207,708 

27,188 
38,847 
178,733 

61,323 
192,804 

41,202 
133,486 

9,613 
102,608 
30,504 

23,408 
177,182 

- 
- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

- 
38,847 
- 

- 
- 

- 
- 

- 
2,148 
5,147 

- 
- 

1
  The highest number of shares held by an individual in the table is 0.0105% of total Westpac ordinary shares outstanding as at 30 September 2016. 
2
  Some opening balances in relation to ordinary shares have been restated to include additional individual and related party shares. 
3

In addition to holdings of ordinary shares, John Arthur and his related parties held interests in 1,000 Westpac Capital Notes and 885 Westpac Capital 
Notes 2 at year end. 
In addition to holdings of ordinary shares, Philip Coffey and his related parties held interests in 2,000 Westpac Capital Notes 2, 3,000 Westpac 
Capital Notes 3 and 3,407 Westpac Capital Notes 4 at year end. 

4

2016 Westpac Group Annual Report 

63 

1 
 
 Loans to Non-executive Directors and other Key Management Personnel disclosures 

8.3.
All financial instrument transactions that occurred during the financial year between Directors or other Key Management 
Personnel (KMP) and the Group are in the ordinary course of business on terms and conditions (including interest and 
collateral) as apply to other employees and certain customers. These transactions consisted principally of normal personal 
banking and financial investment services. 

Details of loans to Directors and other KMP (including their related parties) of the Group: 

Directors

Other KMP

Ba la nc e  a t S ta rt 
of the  Y e a r 1
$

Inte re st P a id 
a nd P a ya ble  
for the  Y e a r
$

4,663,312

10,799,188

15,462,500

194,311

514,927

709,238

Inte re st Not 
Cha rge d 
During the  
Y e a r
$

- 

- 

- 

Ba la nc e  a t 
End of the  
Y e a r
$

3,932,987

12,290,415

16,223,402

Numbe r in 
G roup a t End of 
the  Y e a r

2

7
9  

Individuals (including their related parties) with loans above $100,000 during the 2016 financial year: 

Directors
Lindsay Maxsted
Ewen Crouch

Other KMP
John Arthur
Philip Coffey
Brad Cooper
Alexandra Holcomb 
David McLean
Christine Parker

Ba la nc e  a t S ta rt 
of the  Y e a r 1
$

Inte re st P a id 
a nd P a ya ble  
for the  Y e a r
$

In te re st No t 
Cha rge d  
During  the  
Y e a r
$

Ba la nc e  a t 
End  of the  
Y e a r
$

Hig he st 
In de b te d ne ss 
du rin g th e  Y e a r
$

3,248,220
1,415,092

1,463,544
2,394,000
266,534
3,964,352
49,087
2,598,608

127,718
66,593

70,296
117,882
15,164
188,063
12,065
109,070

-
-

-
-
-
-
-
-

2,598,160
1,334,827

2,327,105
2,394,000
766,060
3,665,374
475,551
2,619,094

3,248,220
1,804,687

3,179,717
2,394,000
766,060
3,964,632
478,372
2,801,835

1
  Some opening balances have been restated to include additional individual loans. 

64 

2016 Westpac Group Annual Report 

 
 
 
 
10. Auditor 

a)  Auditor’s independence declaration 
A copy of the auditor’s independence declaration as required under section 307C of the Corporations Act is below: 

Directors’ report 

Auditor’s Independence Declaration 

As lead auditor for the audit of Westpac Banking Corporation for the year ended 30 September 2016, I declare 
that, to the best of my knowledge and belief, there have been: 

a.  no contraventions of the auditor independence requirements of the Corporations Act 2001 in relation to the 

audit; and 

b.  no contraventions of any applicable code of professional conduct in relation to the audit. 

This declaration is in respect of Westpac Banking Corporation and the entities it controlled during the period. 

Michael Codling 
Partner
PricewaterhouseCoopers 

Sydney 
7 November 2016 

PricewaterhouseCoopers, ABN 52 780 433 757 
Darling Park Tower 2, 201 Sussex Street, GPO BOX 2650, SYDNEY NSW 1171 
T +61 2 8266 0000, F +61 2 8266 9999, www.pwc.com.au 

Liability limited by a scheme approved under Professional Standards Legislation 

2016 Westpac Group Annual Report 

65 

1 Non-audit services 

b)
We may decide to engage PwC on assignments additional to their statutory audit duties where their expertise or experience 
with Westpac or a controlled entity is important. 

Details of the non-audit service amounts paid or payable to PwC for non-audit services provided during the 2015 and 2016 
financial years are set out in Note 39 to the financial statements. 

PwC also provides audit and non-audit services to non-consolidated entities, non-consolidated trusts of which a 
Westpac Group entity is trustee, manager or responsible entity and non-consolidated superannuation funds or pension funds. 
The fees in respect of these services were approximately $8.1 million in total (2015 $9.9 million). PwC may also provide audit 
and non-audit services to other entities in which Westpac holds a minority interest and which are not consolidated. Westpac is 
not aware of the amount of any fees paid to PwC by those entities. 

Westpac has a policy on engaging PwC, details of which are set out in Westpac’s Corporate Governance Statement and in the 
subsection entitled ‘Engagement of the external auditor’, which forms part of this Directors’ report. 

The Board has considered the position and, in accordance with the advice received from the Board Audit Committee, is 
satisfied that the provision of the non-audit services during 2016 by PwC is compatible with the general standard of 
independence for auditors imposed by the Corporations Act. The Directors are satisfied that the provision of non-audit services
by PwC, as set out above, did not compromise the auditor independence requirements of the Corporations Act for the 
following reasons: 





all non-audit services have been reviewed by the Board Audit Committee, which is of the view that they do not impact the 
impartiality and objectivity of the auditor; and 

based on Board quarterly independence declarations made by PwC to the Board Audit Committee, none of the services 
undermine the general principles relating to auditor independence including reviewing or auditing PwC’s own work, acting 
in a management or a decision-making capacity for the company, acting as advocate for the company or jointly sharing 
economic risk and rewards. 

11. Responsibility statement 

The Directors of Westpac Banking Corporation confirm that to the best of their knowledge: 





the consolidated financial statements for the financial year ended 30 September 2016, which have been prepared in 
accordance with the accounting policies described in Note 1 to the consolidated financial statements, being in accordance 
with Australian Accounting Standards (AAS), give a true and fair view of the assets, liabilities, financial position and profit
of the Group; and 

the Annual Report from the section entitled ‘Information on Westpac’ to and including the section entitled ‘Other Westpac 
business information’ includes a fair review of the information required by the Disclosure and Transparency Rules 4.1.8R 
to 4.1.11R of the United Kingdom Financial Conduct Authority. 

Signed in accordance with a resolution of the Board. 

Lindsay Maxsted 
Chairman 
7 November 2016 

Brian Hartzer 
Managing Director & Chief Executive Officer 
7 November 2016 

66

2016 Westpac Group Annual Report

02

Five year summary 

Reading this report 

Review of Group operations 

Divisional performance 

Risk and risk management 

Westpac’s approach to sustainability 

Other Westpac business information 

2Five year summary1 

(in $m unless otherwise indicated)
Income statements for the years ended 30 September2
Net interest income
Non-interest income
Net operating income before operating expenses and impairment charges
Operating expenses
Impairment charges
Profit before income tax 
Income tax expense
Profit attributable to non-controlling interests
Net profit attributable to owners of Westpac Banking Corporation
Balance sheet as at 30 September2
Loans
Other assets
Total assets
Deposits and other borrowings
Debt issues
Loan capital
Other liabilities
Total liabilities
Total shareholders’ equity and non-controlling interests
Key financial ratios
Shareholder value
Dividends per ordinary share (cents) 
Special dividends per ordinary share (cents) 
Dividend payout ratio (%)3
Return on average ordinary equity (%)
Basic earnings per share (cents)4
Net tangible assets per ordinary share ($)5
Share price ($):

High
Low
Close

Business performance
Operating expenses to operating income ratio (%)
Net interest margin (%)
Capital adequacy
Total equity to total assets (%)
Total equity to total average assets (%)
APRA Basel III:

Common equity Tier 1 (%)6
Tier 1 ratio (%)7
Total capital ratio (%)7

Credit quality
Net impaired assets to equity and collectively assessed provisions (%)
Total provisions for impairment on loans and credit commitments to total loans (basis 
points)

Other information
Full-time equivalent employees (number at financial year end)8

2016

2015

2014

2013

2012

15,148
5,837
20,985
(9,217)
(1,124)
10,644
(3,184)
(15)
7,445

661,926
177,276
839,202
513,071
169,902
15,805
82,243
781,021
58,181

188
-

84.2
13.3
224.6

13.96

33.74
27.57
29.51

43.9
2.10

6.9
6.9

9.5

11.2

13.1

1.8

54

14,267
7,375
21,642
(9,473)
(753)
11,416
(3,348)
(56)
8,012

623,316
188,840
812,156
475,328
171,054
13,840
98,019
758,241
53,915

187
-

73.4
16.2
255.0

13.08

40.07
29.10
29.70

43.8
2.09

6.6
6.8

9.5

11.4

13.3

1.8

53

13,542
6,395
19,937
(8,547)
(650)
10,740
(3,115)
(64)
7,561

580,343
190,499
770,842
460,822
152,251
10,858
97,574
721,505
49,337

182
-

74.7
16.3
242.5

11.57

35.99
30.00
32.14

42.9
2.09

6.4
6.7

9.0

10.6

12.3

2.5

60

12,821
5,774
18,595
(7,976)
(847)
9,772
(2,947)
(74)
6,751

536,164
164,933
701,097
424,482
144,133
9,330
75,615
653,560
47,537

174
20

79.7
15.2
217.2

11.09

34.79
24.23
32.73

42.9
2.14

6.8
6.9

9.1

10.7

12.3

4.1

73

12,502
5,481
17,983
(7,957)
(1,212)
8,814
(2,812)
(66)
5,936

514,445
164,167
678,612
394,991
147,847
9,537
79,972
632,347
46,265

166
-

85.3
13.9
193.7

10.49

24.99
19.00
24.85

44.2
2.16

6.8
6.9

8.2

10.3

11.7

5.6

82

32,190

32,620

33,586

33,045

33,418  

1  Where accounting classifications have changed or where changes in accounting policy are adopted retrospectively, comparatives have been revised 

and may differ from results previously reported. 

2  The above income statement extracts for 2016, 2015 and 2014 and balance sheet extracts for 2016 and 2015 are derived from the consolidated 

financial statements included in this Annual Report. The above income statement extracts for 2013 and 2012 and balance sheet extracts for 2014, 
2013 and 2012 are derived from financial statements previously published. 

3  Excludes special dividends and adjusted for Treasury shares. 
4  Comparative information has been restated to incorporate the bonus element of the share entitlement offer in the weighted average number of 

shares. 

5  Total equity attributable to owners of Westpac Banking Corporation, after deducting intangible assets divided by the number of ordinary shares 

outstanding, less Treasury shares held. 

6  Basel III was not effective in Australia until 1 January 2013. The 2012 ratio has been presented on a proforma Basel III basis. For further information, 

refer to Capital resources and Note 33 to the financial statements. 

7  Basel III was not effective in Australia until 1 January 2013. The 2012 ratio has been presented on a Basel II basis. For further information, refer to 

Capital resources and Note 33 to the financial statements. 

8  Full-time equivalent employees includes full-time and pro-rata part-time staff. It excludes staff on unpaid absences (e.g. unpaid maternity leave), 

overtime, temporary and contract staff. 

68 

2016 Westpac Group Annual Report 

  
Reading this report 

Disclosure regarding forward-looking statements 
This Annual Report contains statements that constitute ‘forward-looking statements’ within the meaning of Section 21E of the 
US Securities Exchange Act of 1934. 

Forward-looking statements are statements about matters that are not historical facts. Forward-looking statements appear in a 
number of places in this Annual Report and include statements regarding Westpac’s intent, belief or current expectations with 
respect to its business and operations, market conditions, results of operations and financial condition, including, without 
limitation, future loan loss provisions and financial support to certain borrowers. Words such as ‘will’, ‘may’, ‘expect’, ‘intend’, 
‘seek’, ‘would’, ‘should’, ‘could’, ‘continue’, ‘plan’, ‘estimate’, ‘anticipate’, ‘believe’, ‘probability’, ‘risk’, ‘aim’ or other similar words 
are used to identify forward-looking statements. These forward-looking statements reflect Westpac’s current views with respect 
to future events and are subject to change, certain risks, uncertainties and assumptions which are, in many instances, beyond 
Westpac’s control, and have been made based upon management’s expectations and beliefs concerning future developments 
and their potential effect upon Westpac. There can be no assurance that future developments will be in accordance with 
Westpac’s expectations or that the effect of future developments on Westpac will be those anticipated. Actual results could 
differ materially from those expected, depending on the outcome of various factors, including, but not limited to: 

 

 
 

the effect of, and changes in, laws, regulations, taxation or accounting standards or practices and government policy, 
particularly changes to liquidity, leverage and capital requirements; 

regulatory investigations, litigation, fines, penalties, restrictions or other regulator imposed conditions; 

the stability of Australian and international financial systems and disruptions to financial markets and any losses or 
business impacts Westpac or its customers or counterparties may experience as a result; 

  market volatility, including uncertain conditions in funding, equity and asset markets; 
 
 

adverse asset, credit or capital market conditions; 

changes in investment preferences of businesses and consumers away from bank deposits towards other assets or 
investment classes; 

changes to Westpac’s credit ratings or to the methodology used by credit rating agencies; 

levels of inflation, interest rates, exchange rates and market and monetary fluctuations; 

 
 
  market liquidity and investor confidence; 
 

changes in economic conditions, consumer spending, saving and borrowing habits in Australia, New Zealand, Asia and in 
other countries and regions in which Westpac or its customers or counterparties conduct their operations and Westpac’s 
ability to maintain or to increase market share and control expenses; 

 
 
 
 
 

 
 

 
 
 
 

 

 

the effects of competition in the geographic and business areas in which Westpac conducts its operations; 

information security breaches, including cyberattacks; 

reliability and security of Westpac’s technology and risks associated with changes to technology systems; 

the conduct, behaviour or practices of Westpac or its staff; 

the timely development and acceptance of new products and services and the perceived overall value of these products 
and services by customers; 

the effectiveness of Westpac’s risk management policies, including internal processes, systems and employees; 

the occurrence of environmental change or external events in countries in which Westpac or its customers or 
counterparties conduct their operations; 

the incidence or severity of Westpac insured events;  

internal and external events which may adversely impact Westpac’s reputation; 

changes to the value of Westpac’s intangible assets; 

changes in political, social or economic conditions in any of the major markets in which Westpac or its customers or 
counterparties operate; 

the success of strategic decisions involving diversification or innovation, in addition to business expansion and integration 
of new businesses; and 

various other factors beyond Westpac’s control. 

The above list is not exhaustive. For certain other factors that may impact on forward-looking statements made by Westpac, 
refer to ‘Risk factors’ under the section ‘Risk and risk management’. When relying on forward-looking statements to make 
decisions with respect to Westpac, investors and others should carefully consider the foregoing factors and other uncertainties 
and events. 

Westpac is under no obligation to update any forward-looking statements contained in this Annual Report, whether as a result 
of new information, future events or otherwise, after the date of this Annual Report.

2016 Westpac Group Annual Report 

69 

2 
Significant developments 
For a discussion of significant developments impacting the Group, refer to ‘Significant developments’ under ‘Information on 
Westpac’ in Section 1. 

Currency of presentation, exchange rates and certain definitions 
In this Annual Report, ‘financial statements’ means our audited consolidated balance sheets as at 30 September 2016 and 
30 September 2015 and income statements, statements of comprehensive income, changes in equity and cash flows for each 
of the years ended 30 September 2016, 2015 and 2014 together with accompanying notes which are included in this 
Annual Report. 

Our financial year ends on 30 September. As used throughout this Annual Report, the financial year ended 30 September 2016 
is referred to as 2016 and other financial years are referred to in a corresponding manner. 

We publish our consolidated financial statements in Australian dollars. In this Annual Report, unless otherwise stated or the 
context otherwise requires, references to ‘dollars’, ‘dollar amounts’, ‘$’, ‘AUD’ or ‘A$’ are to Australian dollars, references to 
‘US$’, ‘USD’ or ‘US dollars’ are to United States dollars and references to ‘NZ$’, ‘NZD’ or ‘NZ dollars’ are to New Zealand 
dollars. Solely for the convenience of the reader, certain Australian dollar amounts have been translated into US dollars at a 
specified rate. These translations should not be construed as representations that the Australian dollar amounts actually 
represent such US dollar amounts or have been or could be converted into US dollars at the rate indicated. Unless otherwise 
stated, the translations of Australian dollars into US dollars have been made at the rate of A$1.00 = US$0.7667, the noon 
buying rate in New York City for cable transfers in Australian dollars as certified for customs purposes by the Federal Reserve 
Bank of New York (the ‘noon buying rate’) as of Friday, 30 September 2016. The Australian dollar equivalent of New Zealand 
dollars at 30 September 2016 was A$1.00 = NZ$1.049, being the closing spot exchange rate on that date. Refer to ‘Exchange 
rates’ in Section 4 for information regarding the rates of exchange between the Australian dollar and the US dollar for the 
financial years ended 30 September 2012 to 30 September 2016. 

Any discrepancies between totals and sums of components in tables contained in this Annual Report are due to rounding. 

70 

2016 Westpac Group Annual Report 

 
Review of Group operations 

Selected consolidated financial and operating data 
We have derived the following selected financial information as of, and for the financial years ended, 30 September 2016, 
2015, 2014, 2013 and 2012 from our audited consolidated financial statements and related notes. 

This information should be read together with our audited consolidated financial statements and the accompanying notes 
included elsewhere in this Annual Report. 

Accounting standards 
The financial statements and other financial information included elsewhere in this Annual Report, unless otherwise indicated, 
have been prepared and presented in accordance with Australian Accounting Standards (AAS). Compliance with AAS ensures 
that the financial statements also comply with International Financial Reporting Standards (IFRS) as issued by the International 
Accounting Standards Board (IASB). 

The financial statements have been prepared in accordance with the accounting policies described in the Notes to the 
financial statements. 

Recent accounting developments 
For a discussion of recent accounting developments refer to Note 1 to the financial statements. 

Critical accounting estimates 
Our reported results are sensitive to the accounting policies, assumptions and estimates that underlie the preparation of the 
income statement and the balance sheet. Note 1(b) includes details of the areas of our critical accounting assumptions and 
estimates and a reference to the relevant note in the financial statements providing further information. Each of the 
assumptions and estimates have been discussed at our Board Audit Committee (BAC). The following is a summary of the 
areas involving our most critical accounting estimates.  

Fair value of financial instruments 
Financial instruments classified as held-for-trading (including derivatives) or designated at fair value through income statement 
and financial assets classified as available-for-sale are recognised in the financial statements at fair value. All derivatives are 
measured and recognised at fair value. As far as possible, financial instruments are valued with reference to quoted, 
observable market prices or by using models which employ observable valuation parameters. Where valuation models rely on 
parameters for which inputs are not observable, judgements and estimation may be required. 

As at 30 September 2016, the fair value of trading securities and financial assets designated at fair value through profit or loss, 
available-for-sale securities, loans designated at fair value, life insurance assets and regulatory deposits with central banks 
overseas was $102,595 million (2015: $103,400 million). The value of other financial liabilities at fair value through income 
statement, deposits and other borrowings at fair value, debt issues at fair value and life insurance liabilities was $67,643 million 
(2015: $76,342 million). The fair value of outstanding derivatives was a net liability of $3,849 million (2015: $131 million net 
liability). The fair value of financial assets and financial liabilities determined by valuation models that use unobservable market 
prices was $1,587 million (2015: $1,969 million) and $17 million (2015: $57 million), respectively. The fair value of financial 
assets and financial liabilities, including derivatives, is largely determined based on valuation models using observable market 
prices and rates. Where observable market inputs are not available, day one profits or losses are not recognised. 

We believe that the judgements and estimates used are reasonable in the current market. However, a change in these 
judgements and estimates would lead to different results as future market conditions can vary from those expected. 

Provisions for impairment charges on loans 
Provisions for credit impairment represent management’s best estimate of the impairment charges incurred in the loan 
portfolios as at the balance date. There are two components of our loan impairment provisions: Individually Assessed 
Provisions (IAPs) and Collectively Assessed Provisions (CAPs). 

IAPs are raised where loans exceeding specified thresholds are assessed as impaired. In determining IAPs, considerations that 
have a bearing on the amount and timing of expected future cash flows are taken into account. For example, the business 
prospects of the customer, the realisable value of collateral, our position relative to other claimants, the reliability of customer 
information and the likely cost and duration of the work-out process. These judgements and estimates can change with time as 
new information becomes available or as work-out strategies evolve, resulting in revisions to the impairment provision as 
individual decisions are made. 

CAPs are raised for impaired loans below specified thresholds and for all loans which are not individually identified as impaired. 
The CAPs are established on a portfolio basis taking into account the level of arrears, collateral and security, past loss 
experience, current economic conditions, expected default and timing of recovery based on portfolio trends. The most 
significant factors in establishing these provisions are estimated loss rates and related emergence periods. The future credit 
quality of these portfolios is subject to uncertainties that could cause actual credit losses to differ from reported loan impairment 
provisions. These uncertainties include the economic environment, notably interest rates, unemployment levels, payment 
behaviour and bankruptcy rates. 

As at 30 September 2016, gross loans to customers were $665,256 million (2015: $626,344 million) and the provision for 
impairment on loans was $3,330 million (2015: $3,028 million). 

2016 Westpac Group Annual Report 

71 

2 
Goodwill 
Goodwill represents the excess of purchase consideration, the amount of any non-controlling interest in the acquiree and the 
acquisition date fair value of any previous equity interest in the acquiree, over the fair value of the identified net assets of 
acquired businesses. The determination of the fair value of the assets and liabilities of acquired businesses requires the 
exercise of management judgement. Different fair values would result in changes to the goodwill and to the post-acquisition 
performance of the acquisitions. 

Goodwill is tested for impairment annually by determining if the carrying value of the cash-generating unit (CGU) that it has 
been allocated to is recoverable. The recoverable amount is the higher of the CGU’s fair value less costs to sell and its value-
in-use. Determination of appropriate cash flows and discount rates for the calculation of the value in use is subjective. As at 
30 September 2016, the carrying value of goodwill was $8,829 million (2015: $8,809 million).  

Superannuation obligations 
The actuarial valuation of our defined benefit plan obligations are dependent upon a series of assumptions, the key ones being 
price inflation, salary growth, mortality, morbidity, discount rate and investment returns. Different assumptions could 
significantly alter the amount of the difference between plan assets and defined benefit obligations and the amount recognised 
directly in retained profits. 

The aggregate superannuation deficits across all our plans as at 30 September 2016 were $282 million (2015: $192 million). 
One plan had a superannuation surplus as at 30 September 2016 of $32 million (2015: $18 million). 

Provisions (other than loan impairment charges) 
Provisions are held in respect of a range of obligations such as employee entitlements, restructuring costs, litigation provisions, 
non-lending losses, impairment charges on credit commitments and surplus lease space. Some of the provisions involve 
significant judgement about the likely outcome of various events and estimated future cash flows. 

Income taxes 
The Group is subject to income taxes in Australia and jurisdictions where it has foreign operations. All our businesses 
predominantly operate in jurisdictions with similar tax rates to the Australian corporate tax rate. Significant judgement is 
required in determining the worldwide provision for income taxes. There are many transactions and calculations undertaken 
during the ordinary course of business for which the ultimate tax determination is uncertain. For these circumstances, we hold 
appropriate provisions. Where the final outcome of these matters is different from the amounts that were initially recorded, such 
differences will impact the current and deferred tax provisions in the period where such determination is made. 

Life insurance contract liabilities 
The actuarial valuation of life insurance contract liabilities and associated deferred policy acquisition costs are dependent upon 
a number of assumptions. The key factors impacting the valuation of these liabilities and related assets are the cost of 
providing benefits and administering the contracts, mortality and morbidity experience, discontinuance experience and the rate 
at which projected future cash flows are discounted. 

72 

2016 Westpac Group Annual Report 

 
Income statement review 
Consolidated income statement

1

For the years ended 30 September

(in $m unless otherwise indicated)
Interest income
Interest expense
Net interest income
Non-interest income

Net operating income before operating expenses and
impairment charges 
Operating expenses
Impairment charges
Profit before income tax
Income tax expense
Net profit for the year
Profit attributable to non-controlling interests

Review of Group operations 

2016
US$2
24,398
(12,784)
11,614
4,475

16,089
(7,066)
(862)
8,161
(2,441)
5,720
(12)

2016

2015

2014

2013

2012

A$
31,822
(16,674)
15,148
5,837

A$
32,295
(18,028)
14,267
7,375

A$
32,248
(18,706)
13,542
6,395

A$
33,009
(20,188)
12,821
5,774

A$
36,873
(24,371)
12,502
5,481

20,985
(9,217)
(1,124)
10,644
(3,184)
7,460
(15)

21,642
(9,473)
(753)
11,416
(3,348)
8,068
(56)

19,937
(8,547)
(650)
10,740
(3,115)
7,625
(64)

18,595
(7,976)
(847)
9,772
(2,947)
6,825
(74)

17,983
(7,957)
(1,212)
8,814
(2,812)
6,002
(66)

5,936
Net profit attributable to owners of Westpac Banking Corporation
Weighted average number of ordinary shares (millions)5
3,059
Basic earnings per ordinary share (cents)5
193.7
Diluted earnings per share (cents)3,5
188.5
166
Dividends per ordinary share (cents)
-
Special dividends per ordinary share (cents)
Dividend payout ratio (%)4
85.3  
1  Where accounting classifications have changed or where changes in accounting policy are adopted retrospectively, comparatives have been revised 

5,708
3,313
172.2
167.0
144
-

7,445
3,313
224.6
217.8
188
-

8,012
3,140
255.0
248.2
187
-

7,561
3,114
242.5
237.6
182
-

6,751
3,103
217.2
212.5
174
20

84.2

73.4

74.7

79.7

84.2

and may differ from results previously reported. 

2  Australian dollar amounts have been translated into US dollars solely for the convenience of the reader at the rate of A$1.00 = US$0.7667, the noon 

buying rate in New York City on 30 September 2016. 

3  Based on basic earnings per share, with the weighted average number of fully paid ordinary shares outstanding adjusted for the conversion of dilutive 

potential ordinary shares, issued for no consideration, and after adjusting earnings for distributions on dilutive potential ordinary shares. 

4  Excludes special dividends and adjusted for Treasury shares. 
5  Comparative information has been restated to incorporate the bonus element of the share entitlement offer in the weighted average number of 

shares. 

Overview of performance – 2016 v 2015 
Net profit attributable to owners for 2016 was $7,445 million, a decrease of $567 million or 7% compared to 2015. The 7% 
reduction reflected higher impairment charges in 2016 compared to 2015 and a number of significant infrequent items1 in 2015 
which in aggregate added $347 million to Net profit attributable to owners which were not repeated in 2016. 

Net interest income increased $881 million or 6% compared to 2015, with total loan growth of 6% and customer deposit growth 
of 9%. Net interest margin increased 1 basis point to 2.10%, with repricing of mortgages including for increased regulatory 
capital requirements, improved customer deposit spreads and higher Treasury income, partly offset by higher wholesale 
funding costs, economic hedge volatility and broad based lending competition. 

Non-interest income decreased $1,538 million or 21% compared to 2015 primarily due to large infrequent items in the prior 
year. Infrequent items included the profit on the partial sale of BTIM and the impact of the move to equity accounting the 
remaining BTIM shareholding ($1,316 million), lower profit on the sale of assets ($102 million) and lower performance fees ($24 
million), partly offset by the derivative valuation methodology adjustment of $122 million. Excluding these items, non-interest 
income declined $218 million or 4% with reduced fees in Westpac Institutional Bank (WIB) from lower activity and reduced 
credit cards income in Consumer Bank (CB) which included the impact of lower interchange rates.  

Operating expenses reduced $256 million or 3% compared to 2015. 2015 included $505 million of higher technology expenses 
related to changes to accounting treatment for technology investment spending. Excluding this item, operating expenses 
increased $249 million or 3% primarily from the impact of the Group’s investment programs, higher compliance and regulatory 
expenses and higher occupancy expenses relating to operating leases in the auto and equipment finance businesses, partly 
offset by productivity benefits and the impact of the partial sale of BTIM.  

1   2015 included the profit on the partial sale of the Group’s shareholding in BT Investment Management Limited (BTIM) of $665 million and several tax 

recoveries of $121 million, partially offset by higher technology expenses of $354 million and a charge of $85 million for derivative valuation 
methodology changes. 

2016 Westpac Group Annual Report 

73 

2 
 
 
 
Impairment charges increased $371 million or 49% compared to 2015. Overall asset quality remained sound, with stressed 
exposures as a percentage of total committed exposures (TCE) at 1.20% while total impaired loans to total loans were 0.32%. 
The increase in impairment charges was primarily due to additional provisioning following the downgrade of a small number of 
institutional customers to impaired in first half of 2016, a rise in write-offs in the auto finance portfolio and lower write-backs. 

The effective tax rate of 29.9% in 2016 was higher than the 29.3% recorded in 2015.  

2016 basic earnings per share were 224.6 cents per share compared to 255.0 cents per share in 2015. 

The Board has determined a final dividend of 94 cents per ordinary share. The full year ordinary dividends of 188 cents 
represent an increase of 1% over ordinary dividends declared in 2015 and a pay-out ratio of 84.2%. The full year ordinary 
dividend is fully franked. 

Income statement review – 2016 v 2015 
Net interest income – 2016 v 2015 

$m
Interest income
Interest expense

Net interest income
Increase/(decrease) in net interest income
Due to change in volume
Due to change in rate

Change in net interest income

2016
31,822
(16,674)
15,148

1,313
(432)
881

2015
32,295
(18,028)
14,267

878
(153)
725

2014
32,248
(18,706)
13,542

802
(81)
721  

 Net interest income increased $881 million or 6% compared to 2015. Key features include: 

  6% increase in average interest-earning assets, primarily from growth in Australian housing. 
  Group net interest margin increased 1 basis point primarily due to improved deposit spreads and Australian mortgage 

repricing, including for additional regulatory capital requirements, partly offset by higher wholesale funding costs, economic 
hedge volatility and the impact of lower interest rates.  

Total loans increased $38.6 billion or 6% compared to 2015. Excluding foreign exchange translation impacts, total loans 
increased $36.7 billion or 6%. 

Key features of total loan growth were: 

  Australian housing loans increased $28.3 billion or 8%, with new lending volumes up 7% and run-off increasing 3%. 

Following the introduction of regulatory caps on the growth in investor property lending and the introduction of differential 
pricing, there was some switching of mortgage loans to more appropriately reflect their current purpose. Adjusting for these 
movements, owner occupied lending grew a little faster than investor property lending;  

  Australian business loans increased $4.7 billion or 3%, primarily in the Business Bank (BB), with growth in SME and 

diversified industries and lower growth in the property segment; 

  New Zealand lending increased $8.7 billion or 14%, with business lending increasing 17% largely due to growth in property, 
electricity and gas and financial services. Housing increased 12% largely in facilities with a loan to value ratio (LVR) of less 
than 80%; and 

  Other overseas loans decreased $3.4 billion or 20% mainly from a decline in trade finance in Asia as the institutional division 

sought to reduce lower returning assets. 

Total customer deposits increased $39.5 billion or 9% compared to 2015, fully funding lending growth during the year. 
Excluding foreign exchange translation impacts, customer deposits increased $38.9 billion or 9%. 

Key features of customer deposits growth were: 
  Australian customer deposits increased $32.2 billion or 9%, with above system1 growth in household deposits (term deposits 
up 22%) and institutional deposits largely from the State Government sector. In addition, customers continued to direct funds 
to mortgage offset accounts, leading to a 14% growth in Australian non-interest bearing deposits; and 

  New Zealand customer deposits increased $7.6 billion or 16%. Term deposits grew 27%, as customers moved funds to 

higher rate fixed term products in a falling interest rate environment. 

Certificates of deposits declined $1.7 billion or 4%, reflecting reduced reliance on wholesale funding in this form. 

1   Source: Australian Prudential Regulation Authority (APRA) 

74 

2016 Westpac Group Annual Report 

 
 
 
 
Interest spread and margin – 2016 v 2015 

Review of Group operations 

2.09%  

2015

2016

2014

2.10%

2.09%

0.19%

1.91%

0.18%

1.91%

0.19%

1.90%

13,542
647,362
606,553
40,809

14,267
683,814
640,628
43,186

15,148
721,843
667,276
54,567

Interest spread is the difference between the average yield on all interest earning assets and the average yield on all interest bearing liabilities. 

$m
Group
Net interest income
Average interest earning assets
Average interest bearing liabilities
Average net non-interest bearing assets, liabilities and equity
Interest spread1
Benefit of net non-interest bearing assets, liabilities and equity2
Net interest margin3
1 
2  The benefit of net non-interest bearing assets, liabilities and equity is determined by applying the average yield paid on all interest bearing liabilities to 

Impairment charges increased $371 million or 49% compared to 2015. Overall asset quality remained sound, with stressed 

exposures as a percentage of total committed exposures (TCE) at 1.20% while total impaired loans to total loans were 0.32%. 

The increase in impairment charges was primarily due to additional provisioning following the downgrade of a small number of 

institutional customers to impaired in first half of 2016, a rise in write-offs in the auto finance portfolio and lower write-backs. 

The effective tax rate of 29.9% in 2016 was higher than the 29.3% recorded in 2015.  

2016 basic earnings per share were 224.6 cents per share compared to 255.0 cents per share in 2015. 

The Board has determined a final dividend of 94 cents per ordinary share. The full year ordinary dividends of 188 cents 

represent an increase of 1% over ordinary dividends declared in 2015 and a pay-out ratio of 84.2%. The full year ordinary 

dividend is fully franked. 

Income statement review – 2016 v 2015 

Net interest income – 2016 v 2015 

$m

Interest income

Interest expense

Net interest income

Increase/(decrease) in net interest income

Due to change in volume

Due to change in rate

Change in net interest income

2016

31,822

(16,674)

15,148

1,313

(432)

881

2015

32,295

(18,028)

14,267

878

(153)

725

2014

32,248

(18,706)

13,542

802

(81)

721  

 Net interest income increased $881 million or 6% compared to 2015. Key features include: 

  6% increase in average interest-earning assets, primarily from growth in Australian housing. 

  Group net interest margin increased 1 basis point primarily due to improved deposit spreads and Australian mortgage 

repricing, including for additional regulatory capital requirements, partly offset by higher wholesale funding costs, economic 

hedge volatility and the impact of lower interest rates.  

Total loans increased $38.6 billion or 6% compared to 2015. Excluding foreign exchange translation impacts, total loans 

increased $36.7 billion or 6%. 

Key features of total loan growth were: 

  Australian housing loans increased $28.3 billion or 8%, with new lending volumes up 7% and run-off increasing 3%. 

Following the introduction of regulatory caps on the growth in investor property lending and the introduction of differential 

pricing, there was some switching of mortgage loans to more appropriately reflect their current purpose. Adjusting for these 

movements, owner occupied lending grew a little faster than investor property lending;  

  Australian business loans increased $4.7 billion or 3%, primarily in the Business Bank (BB), with growth in SME and 

diversified industries and lower growth in the property segment; 

  New Zealand lending increased $8.7 billion or 14%, with business lending increasing 17% largely due to growth in property, 

electricity and gas and financial services. Housing increased 12% largely in facilities with a loan to value ratio (LVR) of less 

  Other overseas loans decreased $3.4 billion or 20% mainly from a decline in trade finance in Asia as the institutional division 

than 80%; and 

sought to reduce lower returning assets. 

Total customer deposits increased $39.5 billion or 9% compared to 2015, fully funding lending growth during the year. 

Excluding foreign exchange translation impacts, customer deposits increased $38.9 billion or 9%. 

Key features of customer deposits growth were: 

  Australian customer deposits increased $32.2 billion or 9%, with above system1 growth in household deposits (term deposits 

up 22%) and institutional deposits largely from the State Government sector. In addition, customers continued to direct funds 

to mortgage offset accounts, leading to a 14% growth in Australian non-interest bearing deposits; and 

  New Zealand customer deposits increased $7.6 billion or 16%. Term deposits grew 27%, as customers moved funds to 

higher rate fixed term products in a falling interest rate environment. 

Certificates of deposits declined $1.7 billion or 4%, reflecting reduced reliance on wholesale funding in this form. 

the average level of net non-interest bearing funds as a percentage of average interest earning assets. 

3  Net interest margin is calculated by dividing net interest income by average interest earning assets. 

Net interest margin was 2.10% in 2016, up 1 basis point compared to 2015. Key drivers of the margin increase were: 

  a 4 basis point increase from higher customer deposit spreads across term deposits, online accounts and savings deposits, 

partly offset by the impact of lower interest rates on transactional deposit spreads; 

  a 2 basis point increase from asset spreads. Australian mortgage repricing, including for additional regulatory capital 

requirements and business lending repricing were partly offset by broad based lending competition, including continued 
elevated levels of global liquidity impacting institutional margins and higher short term funding costs; partly offset by 

  a 3 basis point decline from term wholesale funding spreads reflecting the lengthening of the average tenor in preparation for 
the implementation of the Net Stable Funding Ratio (NSFR) and investors requiring increased spreads for new issuance. 
This saw new issuance spreads above maturing deals; and 

  a 2 basis point decline from Treasury and Markets mainly due to economic hedge volatility partly offset by improved results 
relating to Treasury’s interest rate risk management and increased earnings from higher capital balances held centrally. 

Non-interest income – 2016 v 2015 

$m
Fees and commissions
Wealth management and insurance income
Trading income
Other income

Non-interest income

2016
2,755
1,899
1,124
59
5,837

2015
2,942
2,228
964
1,241
7,375

2014
2,926
2,254
1,017
198
6,395  

Non-interest income was $5,837 million in 2016, a decrease of $1,538 million or 21% compared to 2015 with infrequent items 
having a large impact. Infrequent items included the profit on the partial sale of BTIM and the impact of the move to equity 
accounting ($1,316 million), lower profit on the sale of assets ($102 million) and lower performance fees ($24 million), partly 
offset by the derivative valuation methodology adjustment of $122 million1.  

Excluding these items, non-interest income decreased $218 million or 4% as underlying growth was more than offset by 
reduced fees in WIB from lower activity and reduced Australian credit cards income in CB related to regulatory changes to 
interchange rates. 

Fees and commissions decreased $187 million or 6% compared to 2015, largely due to: 

  lower institutional fees ($92 million) from subdued lending activity and reduced debt market issuance; 
  lower Australian credit card income ($70 million), including regulation impacts on interchange rates effective 1 November 

2015; and  

  lower BT Financial Group (Australia) (BTFG) fees from reduced activity; partly offset by 
  higher business lending fees and transactional deposit fees from balance sheet growth. 

Wealth management and insurance income decreased $329 million or 15% compared to 2015 mainly due to the impact of the 
partial sale of BTIM ($310 million) in 2015.

1   Source: Australian Prudential Regulation Authority (APRA) 

1  

In 2015 changes were made to derivative valuation methodologies, which included the first time adoption of a funding valuation adjustment (FVA) to 
the fair value of derivatives. The impact of these changes resulted in a $122 million reduction in non-interest income. 

74 

2016 Westpac Group Annual Report 

2016 Westpac Group Annual Report 

75 

2 
 
 
 
 
 
 
 
 
Excluding this item, wealth management and insurance income was little changed: 

  lower contribution from Ascalon ($42 million) as both lower asset markets and foreign currency translation impacted returns 

from overseas funds managed by this business; 
  lower Hastings performance fees ($24 million); and 
  life insurance income was flat, as net earned premium growth and repricing was offset by a rise in the number of claims 

which increased the claims ratio by 2% to 36%. Lapses were also higher; partly offset by 

  Funds under management (FUM)/funds under administration (FUA) income increased $21 million, or 3% from positive flows; 
  General insurance income grew 15% primarily from lower insurance claims related to weather events and was supported by 

a 2% increase in gross written premiums from growth in home and contents sales; and  

  Lenders Mortgage Insurance (LMI) income increased $17 million related to the transitional arrangements with Arch Capital 

for the insurance of mortgages where the loan to value ratio (LVR) is above 90%. 

Trading income increased $160 million or 17% compared to 2015, with the $122 million impact from methodology changes to 
derivative valuation adjustments in 2015 not repeated1. Excluding this item, trading income was up $38 million, primarily in WIB 
markets. 

Other income was $59 million in 2016, a decrease of $1,182 million or 95% compared to 2015. This decrease reflected gains 
from the partial sale of BTIM ($1,036 million) in 2015 that did not repeat, lower income from asset sales ($102 million) and the 
impact of hedging New Zealand future earnings. 

Operating expenses – 2016 v 2015 

$m
Staff expenses
Occupancy expenses
Technology expenses
Other expenses

Total operating expenses
Total operating expenses to net operating income ratio

2016
4,601
1,032
1,929
1,655

9,217
43.9%

2015
4,704
954
2,288
1,527

9,473
43.8%

2014
4,571
904
1,574
1,498

8,547
42.9%  

Operating expenses decreased $256 million or 3% compared to 2015. 2015 included $505 million of higher technology 
expenses related to changes to accounting treatment for technology investment spending not repeated in 2016. Excluding this 
item, operating expenses increased $249 million or 3%.The key factors of the result were: 

 

 
 

 
 

higher investment related expenses of $143 million primarily due to a 20% increase in spend on Group’s investment 
programs; and 

growth in regulation and compliance expenses of $90 million;  

higher occupancy expenses of $73 million relating to operating leases in the auto and equipment finance businesses; 
partly offset by 
lower BTIM expenses associated with the partial sale and move to equity accounting2; and 
delivery of productivity benefits of $263 million. 

Staff expenses were $4,601 million, a decrease of $103 million or 2% compared to 2015. A reduction in average FTE from 
productivity initiatives related to digitising processes and simplifying the organisation and the removal of BTIM salary expenses 
were partly offset by higher restructuring costs ($18 million) and annual salary increases.  

Occupancy expenses increased $78 million or 8% compared to 2015 due to higher occupancy expenses of $73 million relating 
to operating leases in the auto and equipment finance businesses and rental expenses related to the relocation of various 
Sydney locations to new premises at Barangaroo. This was partly offset by the benefit of corporate property consolidation and 
branch network optimisation. 

Technology expense decreased $359 million or 16% compared to 2015. 2015 included $505 million related to changes to 
accounting treatment for technology investment spending not repeated in 2016. Excluding this item, technology expense 
increased $146 million or 8% due to higher investment spending, and directly expensing a higher proportion of that spending, 
which drove an increase to technology services expenses of $97 million. Software maintenance and licence costs were higher 
($56 million) from volume increases and investment related licenses following delivery of enhancements to Westpac Live, BT 
Panorama and other digital innovations. 

In 2015 changes were made to derivative valuation methodologies, which included the first time adoption of a FVA to the fair value of derivatives. 

1 
2  Refer to divisional results of BTFG for more detail. 

76 

2016 Westpac Group Annual Report 

 
 
 
Other expenses increased $128 million or 8% compared to 2015 largely from an increase in professional and processing 
services costs ($126 million) related to the Group’s investment programs, higher outsourced operational costs from increased 
volumes and increased regulation and compliance related expenses. 

Review of Group operations 

Impairment charges – 2016 v 2015 

$m
Impairment charges
Impairment charges to average gross loans (basis points)

2016
1,124
17

2015
753
12

2014
650
12  

Asset quality was sound in 2016 with stressed assets to TCE increasing to 1.20%, but still remaining relatively low. The rise in 
stress mostly reflects the impact from a slowdown in mining investment, along with a weakening of global milk prices impacting 
the New Zealand dairy portfolio. Total impaired loans to total loans also remained low at 0.32%, up 2 basis points over the year. 
The higher impaired assets principally reflect the downgrade of a small number of institutional customers in the first half of the 
year. These trends were reflected in impairment charges, which increased to 17 basis points of average gross loans, but still 
low by historical experience. 

Impairment charges of $1,124 million were up by $371 million or 49% compared to 2015. 

Key movements included: 
 

total new IAPs less write-backs and recoveries were $242 million higher than 2015.  New IAPs increased $161 million 
primarily from the downgrade of a small number of institutional customers, partially offset by lower new impairments in 
Business Bank and in Westpac New Zealand. 2015 also benefited from a larger number of write-backs and recoveries, 
which were $81 million higher than 2016; and 

 

total new CAPs were $129 million higher due to a $109 million increase in write-offs, principally for the auto finance 
portfolio.  The impact from other changes in CAPs was also lower, adding $20 million to the impairment charge.  Total 
economic overlays were $1 million higher compared to 2015 with a balance of $389 million. 

Income tax expense – 2016 v 2015 

$m
Income tax expense 
Tax as a percentage of profit before income tax expense (effective tax rate)

2016
3,184
29.9%

2015
3,348
29.3%

2014
3,115
29.0%  

The effective tax rate of 29.9% in 2016 was marginally higher than the 2015 effective tax rate of 29.3%. This increase was 
largely due to lower benefits following the finalisation of prior period taxation matters in 2016. 

2016 Westpac Group Annual Report 

77 

2 
 
 
Balance sheet review 
Selected consolidated balance sheet data1 
The detailed components of the balance sheet are set out in the notes to the financial statements. 

As at 30 September

Cash and balances with central banks
Receivables due from other financial institutions

Trading securities and financial assets designated at
fair value and available-for-sale securities
Derivative financial instruments
Loans
Life insurance assets
All other assets
Total assets
Payables due to other financial institutions
Deposits and other borrowings
Other financial liabilities at fair value through income statement
Derivative financial instruments
Debt issues
Life insurance liabilities
All other liabilities
Total liabilities excluding loan capital

Total loan capital
Total liabilities

Net assets
Total equity attributable to owners of Westpac Banking Corporation
Non-controlling interests 

2016
US$m2
13,045
7,629

62,741
24,709
507,499
10,881
16,912

643,416
13,961
393,372
3,643
27,659

130,264
9,477
8,315
586,691

2016

A$m
17,015
9,951

81,833
32,227
661,926

14,192
22,058

839,202
18,209
513,071
4,752
36,076

169,902
12,361
10,845
765,216

2015

A$m
14,770
9,583

82,287
48,173
623,316

13,125
20,902

812,156
18,731
475,328
9,226
48,304

171,054
11,559
10,199
744,401

2014

A$m
25,760
7,424

81,933
41,404
580,343
11,007
22,971

770,842
18,636
460,822
19,236
39,539

152,251
9,637
10,526
710,647

2013

A$m
11,699
11,210

79,100
28,356
536,164

13,149
21,419

701,097
8,836
424,482
10,302
32,990

144,133
11,938
11,549
644,230

2012

A$m
12,523
10,228

71,739
35,489
514,445

11,907
22,281

678,612
7,564
394,991
9,964
38,935

147,847
10,875
12,634
622,810

12,118

15,805

13,840

10,858

9,330

9,537

598,809
44,607
44,560
47

781,021
58,181
58,120
61
58,181

758,241
53,915
53,098
817
53,915

721,505
49,337
48,456
881

653,560
47,537
46,674
863

632,347
46,265
44,295
1,970

Total shareholders’ equity and non-controlling interests
Average balances
Total assets
Loans and other receivables3
42,605
Total equity attributable to owners of Westpac Banking Corporation
1,964  
Non-controlling interests 
1  Where accounting classifications have changed or where changes in accounting policy are adopted retrospectively, comparatives have been revised 

798,703
594,200

843,555
629,159

46,477
862

55,896
575

49,361
854

42,855
441

44,350
1,972

559,789

688,295

482,376

646,754

737,124

516,482

665,804

501,118

44,607

49,337

47,537

46,265

and may differ from results previously reported. 

2  Australian dollar amounts have been translated into US dollars solely for the convenience of the reader at the rate of A$1.00 = US$0.7667, the noon 

buying rate in New York City on 30 September 2016. 

3  Other receivables include cash and balances with central banks and other interest earning assets. 

78 

2016 Westpac Group Annual Report 

 
Summary of consolidated ratios  

As at 30 September
(in $m unless otherwise indicated)

Profitability ratios (%)
Net interest margin2
Return on average assets3
Return on average ordinary equity4
Return on average total equity5
Capital ratio (%)
Average total equity to average total assets
Common equity Tier 1 (%)6
Tier 1 ratio7
Total capital ratio7
Earnings ratios
Basic earnings per ordinary share (cents)8,10
Diluted earnings per ordinary share (cents)9,10
Dividends per ordinary share (cents)
Special dividends per ordinary share (cents)

Review of Group operations 

2016
US$1  

2016

A$

2015

A$

2014

A$

2013

A$

2012

A$

2.10

0.88

13.3

13.2

6.7
9.5

11.2

13.1

172.2

167.0
144
-

2.10

0.88

13.3

13.2

6.7
9.5

11.2

13.1

224.6

217.8
188
-

2.09

1.00

16.2

16.0

6.3
9.5

11.4

13.3

255.0

248.2
187
-

2.09

1.03

16.3

16.0

6.4
9.0

10.6

12.3

242.5

237.6
182
-

2.14

0.98

15.2

14.6

6.7
9.1

10.7

12.3

217.2

212.5
174
20

2.16

0.89

13.9

13.3

6.7
8.2

10.3

11.7

193.7

188.5
166
-

Dividend payout ratio (%)
Credit quality ratios
Impairment charges on loans written off (net of recoveries)
Impairment charges on loans written off (net of recoveries) to 
average loans (bps)
1  Australian dollar amounts have been translated into US dollars solely for the convenience of the reader at the rate of A$1.00 = US$0.7667, the noon 

1,107

1,302

1,052

1,323

84.2

79.7

74.7

73.4

84.2

807

16

16

25

23

18

1,604

85.3

32

buying rate in New York City on 30 September 2016. 

2  Calculated by dividing net interest income by average interest earning assets. 
3  Calculated by dividing net profit attributable to owners of Westpac Banking Corporation by average total assets. 
4  Calculated by dividing net profit attributable to owners of Westpac Banking Corporation by average ordinary equity. 
5  Calculated by dividing net profit attributable to owners of Westpac Banking Corporation by average ordinary equity and non-controlling interests. 
6  Basel III was not effective in Australia until 1 January 2013. The 2012 ratio has been presented on a proforma Basel III basis. For further information, 

refer to Capital resources and Note 33 to the financial statements. 

7  Basel III was not effective in Australia until 1 January 2013. The 2012 ratio has been presented on a Basel II basis. For further information, refer to 

Capital resources and Note 33 to the financial statements.  

8  Based on the weighted average number of fully paid ordinary shares. 
9  Based on basic earnings per share, with the weighted average number of fully paid ordinary shares outstanding adjusted for the conversion of dilutive 

potential ordinary shares, issued for no consideration, and after adjusting earnings for distributions on dilutive potential ordinary shares. 

10  Comparative information has been restated to incorporate the bonus element of the share entitlement offer in the weighted average number of 

shares. 

Balance sheet review 
Assets – 2016 v 2015 
Total assets as at 30 September 2016 were $839.2 billion, an increase of $27.0 billion or 3% compared to 30 September 2015.  
Significant movements during the year included: 

  cash and balances with central banks increased $2.2 billion or 15% reflecting higher liquid assets held in this form;  
  receivables due from other financial institutions increased $0.4 billion or 4% due to higher interbank lending, partly offset by 

lower collateral posted with derivative counterparties mainly related to foreign currency swaps and forwards; 

  trading securities, other financial assets designated at fair value and available-for-sale securities decreased $0.5 billion or 
1%. Trading securities and other financial assets designated at fair value decreased $6.3 billion, partially offset by an 
increase of $5.8 billion in available-for-sale high quality liquid assets for Liquidity Coverage Ratio (LCR) requirements; 

  derivative assets decreased $15.9 billion or 33% mainly due to foreign currency translation impacts on cross currency swaps 

and forward contracts; 

  loans grew $38.6 billion or 6%, mainly due to an increase in Australian housing and New Zealand lending. Refer to Loan 

Quality – 2016 v 2015 below for further information; and 

  life insurance assets increased by $1.1 billion or 8% as a result of net fund inflows and higher equity markets.  

2016 Westpac Group Annual Report 

79 

2 
 
 
Liabilities and equity – 2016 v 2015 
Total liabilities as at 30 September 2016 were $781.0 billion, an increase of $22.8 billion or 3% compared to 
30 September 2015. Significant movements during the year included: 

  payables due to other financial institutions decreased $0.5 billion or 3% reflecting a reduction in collateral received from 

derivative counterparties, partly offset by higher offshore central bank deposits and interbank borrowing; 

  deposits and other borrowings increased $37.7 billion or 8%, largely from growth in household and non-financial corporation 

segments;  

  other financial liabilities at fair value through the income statement decreased $4.5 billion or 48% due to reduced funding of 

securities through repurchase agreements;  

  derivative liabilities decreased $12.2 billion or 25% mainly due to foreign currency translation impacts on cross currency 

swaps and forward contracts;  

  debt issues decreased $1.2 billion or 1% ($5.4 billion or 3% increase excluding foreign currency translation impacts);  
  life insurance liabilities increased by $0.8 billion or 7% as a result of net fund inflows and higher equity markets; and  
  loan capital increased $2.0 billion or 14% reflecting the issue of Westpac Capital Notes 4 (Additional Tier 1 capital) of $1.7 

billion and growth in subordinated debt outstandings of $0.3 billion including foreign currency translation impacts. 

Equity attributable to owners increased $5.0 billion or 9% reflecting shares issued under the Share Entitlement Offer, 2015 final 
dividend reinvestment plan (DRP), 2016 interim DRP and retained profits, less dividends paid during the year. 

Loan quality – 2016 v 2015 

$m
Total gross loans1
Average gross loans
Australia
New Zealand
Other overseas

Total average gross loans
1  Gross loans are stated before related provisions for impairment. 

As at 30 September

2016

2015

2014

665,256

626,344

583,516

562,633
67,686
15,112

645,431

526,378
62,508
15,906

604,792

492,670
58,428
13,125
564,223  

Total gross loans represented 79% of the total assets of the Group as at 30 September 2016, compared to 77% in 2015. 

Australia average gross loans were $562.6 billion, an increase of $36.3 billion or 7% from $526.4 million. This increase was 
primarily due to growth in housing and business lending. 

New Zealand average gross loans were $67.7 billion, an increase of $5.2 billion or 8% from $62.5 billion in 2015. This increase 
was primarily due to growth in housing lending. 

Other overseas average loans were $15.1 billion in 2016, a decrease of $0.8 billion or 5% from $15.9 billion in 2015. This was 
primarily due to a decline in trade finance in Asia, as WIB sought to reduce lower returning assets. 

Approximately 13.6% of the loans at 30 September 2016 mature within one year and 21.8% mature between one year and five 
years. Retail lending comprises the majority of the loan portfolio maturing after five years. 

80 

2016 Westpac Group Annual Report 

 
 
$m
Impaired loans
Non-performing loans1:

Gross
Impairment provisions
Net

Restructured loans:

Gross
Impairment provisions
Net

Overdrafts, personal loans and revolving credit greater than 90 days past due:

Gross
Impairment provisions
Net

Net impaired loans
Provisions for impairment on loans and credit commitments
Individually assessed provisions
Collectively assessed provisions

Total provisions for impairment on loans and credit commitments
Loan quality
Total impairment provisions for impaired loans to total impaired loans2
Total impaired loans to total loans
Total provisions for impairment on loans and credit commitments to total loans

Review of Group operations 

As at 30 September

2016

2015

2014

2013

2012

3,249
(1,363)
1,886

4,034
(1,463)
2,571

1,851
(885)
966

31
(16)
15

277
(166)
111

1,092

869
2,733

3,602

1,593
(689)
904

39
(16)
23

263
(172)
91

1,018

669
2,663

3,332

2,030
(862)
1,168

93
(44)
49

217
(141)
76

1,293

867
2,614

3,481

156
(56)
100

195
(135)
60

2,046

1,364
2,585

3,949

49.4%
0.32%
0.54%

46.3%
0.30%
0.53%

44.8%
0.40%
0.60%

43.2%
0.67%
0.73%

175.8%
1.2%

148.8%
1.3%

109.7%
1.4%

153
(44)
109

199
(134)
65

2,745

1,470
2,771

4,241

37.4%
0.85%
0.82%

96.7%
1.6%  

Total provisions for impairment on loans and credit commitments to total
impaired loans
Collectively assessed provisions to non-housing performing loans
1  Non-performing loans are loans with an impaired internal risk grade, excluding restructured assets. 
2 

166.8%
1.2%

Impairment provisions relating to impaired loans include IAP plus the proportion of the CAP that relate to impaired loans. The proportion of the CAP 
that relates to impaired loans was $198 million as at 30 September 2016 (2015: $208 million, 2014: $180 million, 2013: $190 million, 2012: $171 
million). This sum is compared to the total gross impaired loans to determine this ratio. 

The credit quality of the portfolio continued to be sound over 2016, with total stressed exposures to TCE remaining low. Total 
impaired loans as a percentage of total gross loans were 0.32% at 30 September 2016, an increase of 0.02% from 0.30% at 30 
September 2015. 

At 30 September 2016, we had 4 impaired counterparties with exposure greater than $50 million, collectively accounting for 
30% of total impaired loans. This compares to 3 impaired counterparties with exposure greater than $50 million in 2015 
accounting for 15% of total impaired loans. There were 7 impaired exposures at 30 September 2016 that were less than 
$50 million and greater than $20 million (2015: 9 impaired exposures). 

At 30 September 2016, 78% of our exposure was to either investment grade or secured consumer mortgage segment (2015: 
77%, 2014: 77%, 2013: 77%) and 96% of our exposure as at 30 September 2016 was in Australia, New Zealand and the 
Pacific region (2015: 95%, 2014: 95%, 2013: 97%). 

We believe that Westpac remains appropriately provisioned. Total impairment provisions for impaired loans to total impaired 
loans coverage at 49.4% at 30 September 2016 compared to 46.3% at 30 September 2015. Total provisions for impairment on 
loans and credit commitments to total impaired loans represented 166.8% of total impaired loans as at 30 September 2016, 
down from 175.8% at 30 September 2015. Total provisions for impairments on loans and credit commitments to total loans 
were 0.54% at 30 September 2016, up from 0.53% at 30 September 2015 (2014: 0.60%). 

Group mortgage loans 90 days past due at 30 September 2016 were 0.61% of outstandings, up from 0.42% of outstandings at 
30 September 2015 (2014: 0.45%). 

Group other consumer loan delinquencies (including credit card and personal loan products) were 1.11% of outstandings as at 
30 September 2016, an increase of 4 basis points from 1.07% of outstandings as at 30 September 2015 (2014: 0.99%). 

Potential problem loans as at 30 September 2016 amounted to $1,436 million, an increase of 56% from $923 million at 
30 September 2015. The increase in potential problem loans was mainly due to the downgrade of loans that were impacted by 
the downturn in the New Zealand dairy portfolio. 

2016 Westpac Group Annual Report 

81 

2 
 
Potential problem loans are facilities that are performing and no loss is expected, but the customer demonstrates significant 
weakness in debt servicing or security cover that could jeopardise repayment of debt on current terms if not rectified. Potential 
problem loans are identified using established credit frameworks and policies, which include the ongoing monitoring of facilities 
through the use of watchlists. 

Capital resources 
Under APRA’s implementation of Basel III, Australian banks are required to maintain a minimum Common Equity Tier 1 (CET1) 
ratio of at least 4.5%, Tier 1 ratio of 6.0% and Total Regulatory Capital of 8.0%. In addition, a capital conservation buffer (CCB) 
requirement of 3.5% applies which is to be wholly met with CET1 capital. Should the CET1 capital ratio fall within the CCB, 
restrictions on distributions apply. Distributions for this purpose are defined as payment of dividends, discretionary bonuses and 
Additional Tier 1 capital distributions. Subject to certain limitations, Common Equity Tier 1 capital consists of paid-up share 
capital, retained profits and certain reserves, less certain intangible assets, capitalised expenses and retained profits in 
insurance and funds management subsidiaries that are not consolidated for capital adequacy purposes. The balance of eligible 
capital is defined as Additional Tier 1 or Tier 2 capital which includes, subject to limitations, mandatory convertible notes, 
perpetual floating rate notes and like instruments, and term subordinated debt less a deduction for holdings of Westpac’s own 
subordinated debt and that of other financial institutions. 

Capital management strategy 
Westpac’s approach seeks to balance the fact that capital is an expensive form of funding with the need to be adequately 
capitalised as an Authorised Deposit-taking Institution (ADI). Westpac considers the need to balance efficiency, flexibility and 
adequacy when determining sufficiency of capital and when developing capital management plans. 

Westpac evaluates these considerations through an Internal Capital Adequacy Assessment Process (ICAAP), the key features 
of which include: 

 

 
 

 

the development of a capital management strategy, including preferred capital range, capital buffers and contingency 
plans; 

consideration of both economic and regulatory capital requirements; 

a process that challenges the capital measures, coverage and requirements which incorporates, amongst other things, the 
impact of adverse economic scenarios; and 

consideration of the perspectives of external stakeholders including rating agencies and equity and debt investors. 

Westpac’s capital ratios are significantly above APRA minimum capital adequacy requirements. Westpac’s preferred range for 
its CET1 capital ratio is 8.75% – 9.25%. 

Basel Capital Accord 
The regulatory limits applied to our capital ratios are consistent with ‘A global regulatory framework for more resilient banks and 
banking systems’, also known as Basel III, issued by the Bank for International Settlements. This framework reflects the 
advanced risk management practices that underpin the calculation of regulatory capital through a broad array of risk classes 
and advanced measurement processes. 

As provided for in the Basel III accord, APRA has exercised discretions to make the framework applicable in the Australian 
market, and in particular has required that Australian banks use sophisticated models for credit risk, operational risk and 
interest rate risk taken in the banking book. In addition, APRA has applied discretion in the calculation of the components of 
regulatory capital. The Basel III prudential standards became effective on 1 January 2013. 

Westpac is accredited by APRA to apply advanced models permitted by the Basel III global capital adequacy regime to the 
measurement of its regulatory capital requirements. Westpac uses the Advanced Internal Ratings-Based approach for credit 
risk, the Advanced Measurement Approach (AMA) for operational risk and the internal model approach for Interest Rate Risk in 
the Banking Book (IRRBB). Effective risk management is regarded as a key activity performed at all levels of the Group. 
Achieving advanced accreditation from APRA has resulted in a broad array of changes to risk management practices that have 
been implemented across all risk classes. We recognise that embedding these principles and practices into day-to-day 
activities of the divisions to achieve the full benefits of these changes is an ongoing facet of risk management. 

Australia’s risk-based capital adequacy guidelines are generally consistent but not completely aligned with the approach agreed 
upon by the Basel Committee on Banking Supervision (BCBS). APRA has exercised its discretion in applying the Basel 
framework to Australian ADIs, resulting in a more conservative approach than the minimum standards published by the BCBS. 
The application of these discretions acts to reduce reported capital ratios relative to those reported in other jurisdictions. 

82 

2016 Westpac Group Annual Report 

 
Westpac’s regulatory capital ratios as at 30 September are summarised in the table below: 

Review of Group operations 

$m
Common equity
Deductions from common equity

Total common equity after deductions
Additional Tier 1 capital

Net Tier 1 regulatory capital
Tier 2 capital

Deductions from Tier 2 capital
Total Tier 2 capital after deductions

Total regulatory capital 
Credit risk
Market risk
Operational risk
Interest rate risk in the banking book
Other assets

Total risk weighted assets
Common Equity Tier 1 capital ratio
Additional Tier 1 capital ratio

Tier 1 capital ratio
Tier 2 capital ratio

Total regulatory capital ratio

2016
57,235
(18,360)

38,875
6,910

45,785
8,201

(218)
7,983

53,768
358,812
7,861
33,363
5,373
4,644

410,053
9.5%
1.7%

11.2%
1.9%

13.1%

2015
51,972
(17,903)

34,069
6,729

40,798
6,942

(206)
6,736

47,534
310,342
10,074
31,010
2,951
4,203

358,580
9.5%
1.9%

11.4%
1.9%
13.3%  

Refer to ‘Significant developments’ in Section 1 for a discussion on future regulatory developments that may impact upon 
capital requirements. 

2016 Westpac Group Annual Report 

83 

2 
 
Divisional performance 

Divisional performance – 2016 v 2015
In June 2015, Westpac announced a new operating structure to better align the Group’s divisional structure to customer-facing 
segments. The new structure has seen the Group’s Australian retail and business banking operation reorganised under two 
divisions, Consumer Bank and Business Bank. A key rationale for the change has been to improve accountability for the end-
to-end customer experience while maintaining the Group’s unique portfolio of brands. In 2015, Westpac commenced the sale of 
certain Pacific island operations which was completed in 2016. In light of this change, Westpac Pacific is no longer reported 
under Group Businesses (previously called Other Divisions). Its results are now included under Westpac Institutional Bank 
consistent with its line of reporting. 

In addition to the operating structure change, the Group has adjusted its expense allocation methodology and cost of funds 
transfer pricing. As a result of these changes, comparatives have been restated (refer to Note 2 to the financial statements for 
the disclosure of the Group’s reportable operating segments and revisions to expense allocation and cost of funds transfer 
pricing). 

Westpac now reports under the new structure, comprising the following five primary customer-facing business divisions: 
  Consumer Bank, which we refer to as CB: responsible for all Australian consumer relationships across all brands; 
  Business Bank, which we refer to as BB: responsible for all Australian business and commercial consumer relationships 

across all brands;   

  BT Financial Group (Australia), which we refer to as BTFG: responsible for the Group's wealth management, insurance 

and private banking businesses; 

  Westpac Institutional Bank, which we refer to as WIB: responsible for the relationship with institutional and corporate 

customers, along with the Group's International operations including Asia and the Pacific; and 

  Westpac New Zealand: responsible for all customer segments in New Zealand.  

Group Businesses include Treasury, Group Technology and Core Support. 

The accounting standard AASB 8 Operating Segments requires segment results to be presented on a basis that is consistent 
with information provided internally to Westpac’s key decision makers. In assessing financial performance, including divisional 
results, Westpac uses a measure of performance referred to as ‘cash earnings’. Cash earnings is not a measure of cash flow or 
net profit determined on a cash accounting basis, as it includes non-cash items reflected in net profit determined in accordance 
with AAS. To calculate cash earnings, the specific adjustments to the net profit attributable to owners of Westpac Banking 
Corporation include both cash and non-cash items and are outlined below. Cash earnings is viewed as a measure of the level 
of profit that is generated by ongoing operations and is therefore considered in assessing distributions. Management believes 
this allows the Group to more effectively assess performance for the current period against prior periods and to compare 
performance across business divisions and peer companies. 

A reconciliation of cash earnings to net profit attributable to owners of Westpac Banking Corporation for each business division 
is set out in Note 2 to the financial statements.  

Three categories of adjustments are made to statutory results to determine cash earnings: 

  material items that key decision makers at Westpac believe do not reflect ongoing operations; 
 

items that are not considered when dividends are recommended, such as the amortisation of intangibles, impact of 
Treasury shares and economic hedging impacts; and 

 

accounting reclassifications between individual line items that do not impact statutory results. 

The discussion of our divisional performance in this section is presented on a cash earnings basis unless otherwise stated. 
Cash earnings is not directly comparable to statutory results presented in other parts of this Annual Report. 

Outlined below are the cash earnings adjustments to the reported result: 

 

 

 

84 

partial sale of BTIM – During 2015 the Group recognised a significant gain following the partial sale of the Group’s 
shareholding in BTIM. This gain has been treated as a cash earnings adjustment given its size and that it does not reflect 
ongoing operations;  

capitalised technology cost balances – Following changes to the Group’s technology and digital strategy, rapid changes in 
technology and evolving regulatory requirements, a number of accounting changes were introduced in 2015, including 
moving to an accelerated amortisation methodology for most existing assets with a useful life of greater than three years, 
writing off the capitalised cost of regulatory program assets where the regulatory requirements have changed and directly 
expensing more project costs. The expense recognised to reduce the carrying value of impacted assets was treated as a 
cash earnings adjustment given its size and that it does not reflect ongoing operations; 

amortisation of intangible assets – The merger with St.George, the acquisition of J O Hambro Capital Management 
(JOHCM) and the acquisition of select Australian businesses of Lloyds Banking Group (Lloyds) resulted in the recognition 
of identifiable intangible assets. The commencement of equity accounting for BTIM also resulted in the recognition of 
notional identifiable intangible assets within the investments in associate’s carrying value. The intangible assets recognised 
relate to core deposits, customer relationships, management contracts and distribution relationships. These intangible 

2016 Westpac Group Annual Report 

Divisional performance 

 

 

 

 

 

 

items are amortised over their useful lives, ranging between four and twenty years. The amortisation of these intangible 
assets (excluding capitalised software) is a cash earnings adjustment because it is a non-cash flow item and does not 
affect cash distributions available to shareholders; 

acquisition, transaction and integration expenses – Costs associated with the acquisition of Lloyds have been treated as a 
cash earnings adjustment as they do not reflect the earnings expected from the acquired businesses following the 
integration period; 

Lloyds tax adjustments – Tax adjustments arising from the acquisition of Lloyds have been treated as a cash earnings 
adjustment in line with our treatment of Lloyds acquisition and integration costs; 

fair value on economic hedges (which do not qualify for hedge accounting under AAS) comprise: 

– 

– 

the unrealised fair value (gain)/loss on foreign exchange hedges of future New Zealand earnings impacting non-
interest income is reversed in deriving cash earnings as they may create a material timing difference on reported 
results but do not affect the Group’s cash earnings over the life of the hedge; and 

the unrealised fair value (gain)/loss on hedges of accrual accounted term funding transactions are reversed in deriving 
cash earnings as they may create a material timing difference on reported results but do not affect the Group’s cash 
earnings over the life of the hedge. 

ineffective hedges – The unrealised (gain)/loss on ineffective hedges is reversed in deriving cash earnings for the period 
because the gain or loss arising from the fair value movement in these hedges reverses over time and does not affect the 
Group’s profits over time; 

Treasury shares – Under AAS, Westpac shares held by the Group in the managed funds and life businesses are deemed 
to be Treasury shares and the results of holding these shares are not permitted to be recognised as income in the reported 
results. In deriving cash earnings, these results are included to ensure there is no asymmetrical impact on the Group’s 
profits because the Treasury shares support policyholder liabilities and equity derivative transactions which are re-valued 
in determining income; 

buyback of Government guaranteed debt – The Group previously bought back certain Government guaranteed debt issues 
which reduced Government guarantee fees (70 basis points) paid. In undertaking the buybacks, a cost was incurred 
reflecting the difference between current interest rates and the rate at which the debt was initially issued. In the reported 
result, the cost incurred was recognised at the time of the buyback. In cash earnings, the cost incurred was being 
amortised over the original term of the debt that was bought back, consistent with a 70 basis point saving being effectively 
spread over the remaining life of the issue. The cash earnings adjustment gives effect to the timing difference between 
reported results and cash earnings; 

  Westpac Bicentennial Foundation grant – During 2014, the Group provided a grant to establish the Westpac Bicentennial 
Foundation. The grant was treated as a cash earnings adjustment due to its size and because it does not reflect ongoing 
operations;  

 

prior year tax provisions – During 2011, the Group raised provisions for certain tax positions for transactions previously 
undertaken by the Group. A number of these matters have now been resolved, resulting in a release of the provisions in 
2014 which were no longer required. As the provisions raised were treated as a cash earnings adjustment, the release was 
treated in a consistent manner; 

  Bell litigation provision – During 2012, the Group recognised additional provisions in respect of the long running Bell 

litigation. This was treated as a cash earnings adjustment at the time due to its size, historical nature and because it did 
not reflect ongoing operations. In 2014, the Bell litigation was settled and the release of provisions no longer required was 
treated as a cash earnings adjustment;  

 

 

fair value amortisation of financial instruments – The accounting for the merger with St.George resulted in the recognition 
of fair value adjustments on the St.George retail bank loans, deposits, wholesale funding and associated hedges, with 
these fair value adjustments being amortised over the life of the underlying transactions. The amortisation of these 
adjustments is considered to be a timing difference relating to non-cash flow items that do not affect cash distributions 
available to shareholders and therefore, have been treated as a cash earnings adjustment; and 

accounting reclassifications between individual line items that do not impact reported results comprise: 

–  policyholder tax recoveries – Income and tax amounts that are grossed up to comply with the AAS covering Life 

Insurance Business (policyholder tax recoveries) are reversed in deriving income and taxation expense on a cash 
earnings basis; and 

–  operating leases – Under AAS rental income on operating leases is presented gross of the depreciation of the assets 
subject to the lease. These amounts are offset in deriving non-interest income and operating expenses on a cash 
earnings basis. 

The guidance provided in Australian Securities and Investments Commission (ASIC) Regulatory Guide 230 has been followed 
when presenting this information. 

2016 Westpac Group Annual Report 

85 

2 
 
Cash earnings and assets by division 
The following tables present, for each of the key divisions of our business, the cash earnings and total assets at the end of the 
financial years ended 30 September 2016, 2015 and 2014. Refer to Note 2 to the financial statements for the disclosure of our 
geographic and business segments and the reconciliation to net profit attributable to owners of Westpac Banking Corporation. 

Cash earnings by business division 

$m
Consumer Bank
Business Bank
BT Financial Group (Australia)
Westpac Institutional Bank
Westpac New Zealand
Group Businesses

Total cash earnings

Total assets by business division 

$bn
Consumer Bank
Business Bank
BT Financial Group (Australia)
Westpac Institutional Bank
Westpac New Zealand
Group Businesses

Total assets

2016
2,981
1,999
876
1,098
812
56

7,822

2016
351.5
156.8
38.2
110.4
82.1
100.2

839.2

2015
2,620
1,979
914
1,343
841
123

7,820

2015
328.6
149.3
35.8
127.3
71.5
99.7

812.2

2014
2,392
1,881
910
1,519
779
147
7,628  

2014
308.5
141.3
31.8
122.2
65.9
101.1
770.8  

In presenting divisional results on a management reporting basis, internal charges and transfer pricing adjustments are 
included in the performance of each division reflecting the management structure rather than the legal entity (these results 
cannot be compared to results for individual legal entities). Where management reporting structures or accounting 
classifications have changed, financial results for comparative periods have been revised and may differ from results 
previously reported. 

Our internal transfer pricing frameworks facilitate risk transfer, profitability measurement, capital allocation and business unit 
alignment, tailored to the jurisdictions in which we operate. Transfer pricing allows us to measure the relative contribution of our 
products and divisions to the Group’s interest margin and other dimensions of performance. Key components of our transfer 
pricing frameworks are funds transfer pricing for interest rate and liquidity risk and allocation of basis and contingent liquidity 
costs, including capital allocation. 

86 

2016 Westpac Group Annual Report 

 
 
 
Consumer Bank  
Consumer Bank (CB) is responsible for sales and service to consumer customers in Australia under the Westpac, St.George, 
BankSA, Bank of Melbourne and RAMS brands. Activities are conducted through a dedicated team of specialist consumer 
relationship managers along with an extensive network of branches, call centres and ATMs. Customers are also supported by a 
range of internet and mobile banking solutions. CB also works in an integrated way with BTFG and WIB in the sales and 
service of select financial services and products including in wealth and foreign exchange. The revenue from these products is 
mostly retained by the product originators. 

Divisional performance 

Performance of Consumer Bank 

$m
Net interest income
Non-interest income

Net operating income before operating expenses and impairment charges 
Operating expenses
Impairment charges

Profit before income tax
Income tax expense

Cash earnings for the year
Net cash earnings adjustments

Net profit attributable to owners of Westpac Banking Corporation

Deposits and other borrowings
Net loans
Total assets
Total operating expenses to net operating income ratio

2016 v 2015 
CB increased cash earnings by $361 million or 14%. 

2016
7,171
850

8,021
(3,270)
(492)

4,259
(1,278)

2,981
(116)

2,865
$bn
180.6
344.8
351.5
40.8%

2015
6,396
940

7,336
(3,113)
(478)

3,745
(1,125)

2,620
(116)

2,504
$bn
168.2
320.7
328.6
42.4%

2014
5,917
934

6,851
(3,007)
(424)

3,420
(1,028)

2,392
(116)

2,276
$bn
153.6
301.0
308.5
43.9%  

Net interest income increased $775 million or 12% due to a 6% rise in average interest-earning assets and a 12 basis point 
improvement in net interest margin: 

 

the rise in net interest margin was predominantly due to higher asset spreads from mortgage repricing including for 
increased regulatory capital requirements, along with higher rates on investor property lending. Partly offsetting these 
benefits were higher wholesale funding costs and intense competition across both lending and deposits;  

  mortgages increased 8%, with growth higher in the first half of 2016. Other lending (mostly credit cards) grew 4%; and 
 

deposits increased $12.4 billion or 7%, primarily from term deposits growth. The rise can be traced back to a preference for 
growing deposits with a higher LCR value and from customers looking for higher relative yields in a low interest rate 
environment. 

Non-interest income decreased $90 million or 10%, mostly from reduced credit cards revenue, including regulation changes to 
interchange rates following the scheduled three year review by the RBA that reset average and maximum interchange rates. 
Renegotiation and modification of the reward program introduced in the second half of 2016 partly offset these impacts. 

Operating expenses increased $157 million or 5% mostly from higher investment related expenses including increased 
depreciation and software amortisation. Investment spending has been directed to transforming the customer experience 
including completing the digitisation of the top 7 manual service transactions. This contributed to productivity savings of $119 
million. 

Impairment charges increased $14 million or 3% due to higher mortgage delinquencies including from changes in the 
measurement and reporting of customers in hardship arrangements and a deterioration in those states and regions impacted 
by the slowing mining investment cycle. 

2016 Westpac Group Annual Report 

87 

2 
 
Business Bank 
Business Bank (BB) is responsible for sales and service to micro, SME and commercial business customers for facilities up to 
approximately $150 million. The division operates under the Westpac, St.George, BankSA and Bank of Melbourne brands. 
Customers are provided with a wide range of banking and financial products and services to support their lending, payments 
and transaction needs. In addition, specialist services are provided for cash flow finance, trade finance, automotive and 
equipment finance, property finance and treasury services. The division is also responsible for certain consumer customers 
with auto finance loans. BB works in an integrated way with BTFG and WIB in the sales and service of select financial services 
and products including corporate superannuation, foreign exchange and interest rate hedging. The revenue from these 
products is mostly retained by the product originators.  

Performance of Business Bank 

$m
Net interest income
Non-interest income

Net operating income before operating expenses and impairment charges 
Operating expenses
Impairment charges

Profit before income tax
Income tax expense

Cash earnings for the year
Net cash earnings adjustments

Net profit attributable to owners of Westpac Banking Corporation

Deposits and other borrowings
Net loans
Total assets
Total operating expenses to net operating income ratio

2016 v 2015 
BB cash earnings increased by $20 million or 1%. 

2016
3,959
1,104

5,063
(1,796)
(410)

2,857
(858)

1,999
(10)

1,989
$bn
110.6
153.4
156.8
35.5%

2015
3,767
1,068

4,835
(1,731)
(273)

2,831
(852)

1,979
(10)

1,969
$bn
101.8
146.4
149.3
35.8%

2014
3,567
1,022

4,589
(1,653)
(248)

2,688
(807)

1,881
(9)

1,872
$bn
102.4
138.0
141.3
36.0%  

Net interest income increased by $192 million or 5% due to a 6% rise in average interest-earning assets, partly offset by a 2 
basis point decline in net interest margin: 

  BB has continued to focus on returns and as a result margin contraction was limited to 2 basis points. Increased funding 

costs and compression in lending spreads were partly offset by pricing changes across the portfolio;  

 

net loans increased $7 billion or 5%: 

–  mortgages increased $3.4 billion or 6%; 

–  business lending increased $3.5 billion or 4%, diversified across the health, professional services and agriculture 

segments; and 

–  other lending increased 2% primarily from growth in auto finance; and 

 

deposits increased $8.8 billion or 9%, more than funding the growth in lending and contributing to a 256 basis point 
increase in the deposit to loan ratio to 72.1%. Most of the growth in deposits was in term deposits (up $7 billion) with the 
remainder in transaction accounts. 

Non-interest income increased by $36 million or 3% mainly due to higher facility fees in business lending. 

Operating expenses increased by $65 million or 4% due to technology costs and investments to transform BB's capability. This 
growth was partly offset by productivity benefits including changes to the operating model to better align bankers and 
customers. 

Asset quality was broadly stable over the year, however a reduction in write-backs combined with the lift in auto finance 
delinquencies in the first half of 2016 led to impairment charges increasing $137 million. 

88 

2016 Westpac Group Annual Report 

 
 
Divisional performance 

BT Financial Group (Australia) 
BT Financial Group (Australia) is the wealth management and insurance arm of the Westpac Group providing a broad range of 
associated services. BTFG’s funds management operations include the manufacturing and distribution of investment, 
superannuation, retirement products, wealth administration platforms, private banking, margin lending and equities broking. 
BTFG’s insurance business covers the manufacturing and distribution of life, general and lenders mortgage insurance. The 
division also uses third parties for the manufacture of certain general insurance products as well as actively reinsuring its risk 
using external providers across all insurance classes. BTFG operates a range of wealth, funds management (including Ascalon 
which is a boutique incubator of emerging fund managers), and financial advice brands and operates under the banking brands 
of Westpac, St.George, Bank of Melbourne and BankSA for Private Wealth and Insurance. 

BT Investment Management Limited (BTIM) is 29.5% owned by BTFG (following a partial sale in 2015) with the business being 
equity accounted from July 2015. BTFG works in an integrated way with all the Group’s Australian divisions in supporting the 
insurance and wealth needs of customers. 

Performance of BTFG 
$m
Net interest income
Non-interest income

Net operating income before operating expenses and impairment charges 
Operating expenses
Impairment benefits

Profit before income tax
Income tax expense
Profit attributable to non-controlling interests

Cash earnings for the year
Net cash earnings adjustments

Net profit attributable to owners of Westpac Banking Corporation

Deposits and other borrowings
Net loans
Total assets
Funds under management
Funds under administration
Total operating expenses to net operating income ratio

Cash earnings 
$m
Funds management business
Insurance
Capital and other

Total cash earnings

2016
498
1,908

2,406
(1,160)
-

1,246
(370)
-

876
(32)

844
$bn
25.5
18.6
38.2
48.4
130.8
48.2%

2016
520
309
47

876

2015
445
2,192

2,637
(1,286)
4

1,355
(409)
(32)

914
(23)

891
$bn
23.4
17.2
35.8
46.3
121.9
48.8%

2015
560
291
63

914

2014
403
2,257

2,660
(1,305)
2

1,357
(408)
(39)

910
(22)

888
$bn 
22.4
15.9
31.8
89.0
112.7
49.1%  

2014
524
333
53
910  

2016 v 2015 
BTFG cash earnings decreased by $38 million or 4% due to a decline in funds management income mostly attributed to the 
partial sale of BTIM ($24 million), along with higher regulatory and compliance expenses. These were partly offset by growth in 
lending, FUA and insurance premiums:  

 

 

Funds management business cash earnings decreased by $40 million or 7%. Excluding the impact from the partial sale of 
BTIM, the Funds management business cash earnings decreased by $16 million or 3%. Private Wealth income was higher 
and average FUM and FUA were up 2% and 4%, respectively, although these increases were more than offset by lower 
advice income and a reduction in the value of investments in Ascalon funds due to weaker markets and rise in the 
Australian dollar. Regulatory and compliance costs also increased significantly during the year; 

Insurance cash earnings increased by $18 million or 6% with growth in premiums and lower general insurance claims 
partially offset by higher life insurance benefits paid to customers. Revenue growth was supported by a higher LMI 
contribution mostly due to transitional arrangements with Arch Capital. Life insurance in-force premiums were up 9% and 
general insurance gross written premiums rose 2%; and 

  Capital and other cash earnings decreased by $16 million reflecting lower returns on invested capital and higher regulatory 

and compliance costs. 

2016 Westpac Group Annual Report 

89 

2 
 
Funds management business 

 $m
Net interest income
Non-interest income

Net operating income before operating expenses and impairment charges 
Operating expenses
Impairment benefits

Profit before income tax
Income tax expense
Profit attributable to non-controlling interests

Cash earnings for the year
Net cash earnings adjustments

Net profit attributable to owners of Westpac Banking Corporation
Total operating expenses to net operating income ratio

2016
474
1,334

1,808
(1,067)
-

741
(221)
-

520
(32)

488
59.0%

2015
416
1,663

2,079
(1,219)
4

864
(272)
(32)

560
(23)

537
58.6%

2014
378
1,691

2,069
(1,238)
2

833
(270)
(39)

524
(22)

502
59.8%  

The partial sale of BTIM in June 2015 reduced the Group’s ownership to 31% at that time. In considering the impact of the 
partial BTIM sale, the contribution to cash earnings of the BTIM shares sold was $24 million in 2015. This contribution was 
wholly in the Funds management business. 

BTIM is now equity accounted with the share of BTIM’s profit recorded in non-interest income, less tax Westpac is required 
to pay. 

Cash earnings decreased by $40 million or 7%. 

Net interest income was up $58 million or 14% primarily due to an 8% increase in lending, a 9% rise in deposits and improved 
margins in Private Wealth. 

Non-interest income decreased $329 million or 20%.  Excluding the impact of the partial sale of BTIM and move to equity 
accounting, non-interest income was down by $49 million with the key drivers being: 
 
 

the contribution from Ascalon was $42 million lower due to the revaluation of investments from weaker markets and a rise 
in the Australian dollar; partly offset by 

advice income was down $33 million from a reduction in activity; 

 

increased FUA revenues from higher net flows and good management of margins. 

Operating expenses decreased by $152 million or 12%.  Excluding the partial sale of BTIM and the move to equity accounting, 
expenses were $32 million or 3% higher.  The increase was due to higher regulatory related costs associated with remediation 
and compliance programs, and increased investment costs including higher software amortisation as new modules of the 
Panorama platform went live. 

Tax and non-controlling interests decreased by $83 million or 27% associated with the lower earnings and the move to equity 
accounting for BTIM reducing the value of non-controlling interests. 

Insurance business 

The insurance business result includes the Westpac and St.George Life Insurance, General Insurance and LMI businesses. 

$m
Net interest income
Non-interest income

Net operating income before operating expenses and impairment charges 
Operating expenses

Profit before income tax
Income tax expense

Cash earnings for the year
Net cash earnings adjustments

Net profit attributable to owners of Westpac Banking Corporation
Total operating expenses to net operating income ratio

2016
5
525

530
(88)

442
(133)

309
-
309
16.6%

2015
6
488

494
(79)

415
(124)

291
-
291
16.0%

2014
9
535

544
(68)

476
(143)

333
-
333
12.5%  

Cash earnings increased by $18 million or 6%, with lower general insurance claims and increased LMI revenue, partly offset by 
higher life insurance claims. 

Net operating income increased by $36 million or 7%: 
 

general insurance net earned premiums increased $17 million with gross written premiums rising 2% from growth in home 
and contents sales. Net claims decreased $22 million, mostly from a reduction in significant weather events during the 
year; 

90 

2016 Westpac Group Annual Report 

 
 
 
Divisional performance 

 

 

LMI income increased $18 million related to the transitional arrangements with Arch Capital for the insurance for 
mortgages where the LVR is above 90%; and 

life insurance net earned premiums increased $70 million, with in-force premiums rising 9%, offset by a rise in the number 
of benefits paid to customers, which increased the claims ratio to 36% and a 22% increase in lapses resulting in deferred 
acquisition costs being written off during the year. 

Operating expenses increased $9 million or 11% due to an increase in volumes and higher employee costs to support the 
larger portfolio and costs of linking systems with Allianz following the establishment of a strategic partnership last year. 

Westpac Institutional Bank 
Westpac Institutional Bank (WIB) delivers a broad range of financial products and services to commercial, corporate, 
institutional and government customers with connections to Australia and New Zealand. WIB operates through dedicated 
industry relationship and specialist product teams, with expert knowledge in transactional banking, financial and debt capital 
markets, specialised capital and alternative investment solutions. Customers are supported throughout Australia as well as 
branches and subsidiaries located in New Zealand, the US, UK and Asia. WIB is also responsible for Westpac Pacific currently 
providing a range of banking services in Fiji and PNG. WIB works in an integrated way with all the Group’s divisions in the 
provision of more complex financial needs including across foreign exchange and fixed interest solutions. 

Performance of WIB 

$m
Net interest income
Non-interest income

Net operating income before operating expenses and impairment charges 
Operating expenses
Impairment (charges)/benefit

Profit before income tax
Income tax expense
Profit attributable to non-controlling interests

Cash earnings for the year
Net cash earnings adjustments

Net profit attributable to owners of Westpac Banking Corporation

Deposits and other borrowings1
Net loans
Total assets
Total operating expenses to net operating income ratio
1  Refers to total customer deposits in this table and excludes Certificates of Deposit. 

2016
1,562
1,536

3,098
(1,347)
(177)

1,574
(469)
(7)

1,098
-

1,098
$bn
88.4
73.8
110.4
43.5%

2015
1,638
1,578

3,216
(1,319)
38

1,935
(584)
(8)

1,343
-

1,343
$bn
80.3
76.3
127.3
41.0%

2014
1,624
1,626

3,250
(1,202)
126

2,174
(646)
(9)

1,519
-

1,519
$bn
80.8
68.0
122.2
37.0%

2016 v 2015 
WIB cash earnings decreased by $245 million or 18% due to a $215 million increase in impairment charges and a 7 basis point 
decline in net interest margin. 

net loans decreased 3% mostly from lower trade finance balances, predominantly in Asia; 

Net interest income decreased by $76 million or 5% from a $0.4 billion decrease in average interest-earning assets and a 7 
basis point decline in net interest margin: 
 
 
 

institutional margins continue to be impacted by higher levels of global liquidity. This has contributed to tightening asset 
spreads for new lending. 

deposits increased 10% mainly in term deposits; and 

Non-interest income decreased $42 million or 3%. 2015 included a $122 million negative impact from methodology changes to 
derivative valuations. Excluding this impact, non-interest income was down $164 million from a decline in fee income due to 
lower corporate and institutional activity and lower fees from Hastings. 

Operating expenses increased $28 million or 2% mostly from further investment to meet additional regulatory and compliance 
requirements. This increase was partially offset by disciplined expense management, including benefits from changes to the 
WIB operating model and the sale of certain Pacific Island operations. 

Asset quality remains sound and the business has maintained its focus on origination standards and portfolio diversification.  
Impairments have moved to a charge of $177 million in 2016 compared to an impairment benefit of $38 million in 2015, 
predominantly due to increased provisions associated with the deterioration of a small number of individual names which were 
downgraded in first half of 2016. 

2016 Westpac Group Annual Report 

91 

2 
 
 
Westpac New Zealand 
Westpac New Zealand is responsible for sales and service of banking, wealth and insurance products for consumers, business 
and institutional customers in New Zealand. Westpac conducts its New Zealand banking business through two banks in New 
Zealand: Westpac New Zealand Limited, which is incorporated in New Zealand and Westpac Banking Corporation (NZ 
Branch), which is incorporated in Australia. Westpac New Zealand operates via an extensive network of branches and ATMs 
across both the North and South Islands. Business and institutional customers are also served through relationship and 
specialist product teams. Banking products are provided under the Westpac brand while insurance and wealth products are 
provided under Westpac Life and BT brands, respectively. Westpac New Zealand also has its own infrastructure, including 
technology, operations and treasury. 

Performance of Westpac New Zealand 

$m
Net interest income
Non-interest income

Net operating income before operating expenses and impairment charges 
Operating expenses
Impairment charges

Profit before income tax
Income tax expense
Profit attributable to non-controlling interests

Cash earnings for the year
Net cash earnings adjustments

Net profit attributable to owners of Westpac Banking Corporation

Deposits and other borrowings1
Net loans

Total assets
Funds under management
Funds under administration
Total operating expenses to net operating income ratio
1  Refers to total customer deposits in this table. 

2016 v 2015 
Cash earnings decreased by $29 million or 3%. 

2016
1,588
449

2,037
(856)
(54)

1,127
(315)
-

812
2

814

$bn

54.9
71.7

82.1
7.1
2.0
42.0%

2015
1,552
457

2,009
(808)
(44)

1,157
(313)
(3)

841
-

841

$bn

47.3
62.8

71.5
5.9
1.8
40.2%

2014
1,420
438

1,858
(756)
(24)

1,078
(296)
(3)

779
-

779

$bn

44.1
57.7

65.9
4.9
1.5
40.7%  

Net interest income increased by $36 million or 2% due to a 9% rise in average interest-earning assets, partly offset by a 12 
basis point decline in net interest margin: 
 

the decline in net interest margin was principally due to: 

– 

lower asset spreads due to heightened competition for mortgages and a further customer preference for lower spread 
fixed rate loans which now represent 77% of portfolio, up 3% from 2015; 

– 

lower Treasury income; 

–  higher wholesale funding costs included increased term issuance costs and the higher costs of shorter term funding; 

partially offset by 

 

 

– 

improved spread on deposits principally from changed interest rates on online savings accounts; 

lending increased $8.9 billion or 14%: 
–  mortgages increased $4.8 billion or 12%. This growth was a little lower than the system1 as the division was more 

prioritised on return over growth especially in the second half of 2016; and 

–  business lending increased $4.0 billion or 18% with the key sectors of agriculture, energy and financial services 

contributing to the growth; and 

deposits increased $7.6 billion or 16%, with growth broadly spread across the portfolio. Term deposits dominated growth 
as customers sought fixed returns in a falling interest rate environment and online savings deposits were repriced. 

Non-interest income decreased $8 million or 2%. The decline was principally due to lower asset sales which contributed $21 
million to income in 2015. This was partly offset by higher wealth and insurance income. Customers with a wealth product 
increased 27 basis points to 28.4%. This is reflected in FUM balances which rose 20% over the year. 

1   Source: RBNZ. 

92 

2016 Westpac Group Annual Report 

 
 
 
 
Operating expenses increased $48 million or 6% mostly due to investment in the division’s transformation program, costs of 
relaunching the brand and higher depreciation and software amortisation. 

Overall asset quality metrics remain sound, although stressed assets to TCE increased 94 basis points to 2.54% mostly 
reflecting additional stress in the dairy sector. Impairment charges increased $10 million due to higher stress in the dairy 
portfolio and a lower level of write-backs and recoveries. 

Divisional performance 

Group Businesses 
This segment comprises: 

  Group items, including earnings on capital not allocated to divisions, accounting entries for certain intra-group transactions 
that facilitate the presentation of the performance of the Group’s operating segments, earnings from non-core asset sales 
and certain other head office items such as centrally raised provisions; 

 

Treasury is responsible for the management of the Group’s balance sheet including wholesale funding, capital and 
management of liquidity. Treasury also manages the interest rate risk and foreign exchange risks inherent in the balance 
sheet, including managing the mismatch between Group assets and liabilities. Treasury’s earnings are primarily sourced 
from managing the Group’s balance sheet and interest rate risk, within set risk limits;  

  Group Technology1 which comprises functions responsible for technology strategy and architecture, infrastructure and 

operations, applications development and business integration; and 

  Core Support1 which comprises functions performed centrally, including Australian banking operations, property services, 

strategy, finance, risk, compliance, legal and human resources. 

Performance of Group Businesses 

$m
Net interest income
Non-interest income

Net operating income before operating expenses and impairment charges 
Operating expenses
Impairment charges

Profit before income tax
Income tax (expense)/benefit
Profit attributable to non-controlling interests

Cash earnings for the year
Net cash earnings adjustments

Net profit attributable to owners of Westpac Banking Corporation

2016 v 2015 
Group Businesses cash earnings decreased by $67 million or 54%. 

2016
570
8

578
(469)
9

118
(54)
(8)

56
(221)

(165)

2015
441
66

507
(378)
-

129
9
(15)

123
341

464

2014
565
47

612
(323)
(82)

207
(45)
(15)

147
80
227  

Net interest income increased $129 million or 29% due to improved Treasury performance related to interest rate risk 
management and increased earnings from higher capital balances held centrally. This was partially offset by additional funding 
costs incurred to further strengthen the balance sheet in preparation for NSFR and lower interest rates. 

Non-interest income decreased $58 million or 88% reflecting a gain on asset sale in 2015 that did not repeat. 

Operating expenses increased $91 million or 24% due to an increase in restructuring costs, higher regulation and compliance 
costs and an increase in employee provisions. 

Impairment benefit of $9 million is primarily due to a reduction in the centrally held economic overlay provision. 

The effective tax rate of 46% is higher than the Group average primarily due to the impact of hybrid distributions that are non-
deductible for taxation purposes. 

1 Costs are partially allocated to other divisions in the Group, with costs attributed to enterprise activity retained in Group Businesses. 

2016 Westpac Group Annual Report 

93 

2 
 
 
 
 
 
Risk and risk management 

Risk factors 
Our business is subject to risks that can adversely impact our financial performance, financial condition and future 
performance. If any of the following risks occur, our business, prospects, financial performance or financial condition could be 
materially adversely affected, with the result that the trading price of our securities could decline and as a security holder you 
could lose all, or part, of your investment. You should carefully consider the risks described and the other information in this 
Annual Report before investing in our securities. The risks and uncertainties described below are not the only ones we face. 
Additional risks and uncertainties that we are unaware of, or that we currently deem to be immaterial, may also become 
important factors that affect us. 

Risks relating to our business 
Our businesses are highly regulated and we could be adversely affected by failing to comply with existing laws and 
regulations or by changes in laws, regulations or regulatory policy 
As a financial institution, we are subject to detailed laws and regulations in each of the jurisdictions in which we operate or 
obtain funding, including Australia, New Zealand, the United Kingdom, the United States and various jurisdictions in Asia. We 
are also supervised by a number of different regulatory and supervisory authorities which have broad administrative powers 
over our businesses. In Australia, the relevant regulatory authorities include the Australian Prudential Regulation Authority 
(APRA), Reserve Bank of Australia (RBA), Australian Securities and Investments Commission (ASIC), Australian Securities 
Exchange (ASX), Australian Competition and Consumer Commission (ACCC), the Australian Transaction Reports and Analysis 
Centre (AUSTRAC) and the Australian Taxation Office (ATO). The Reserve Bank of New Zealand (RBNZ) and the Financial 
Markets Authority (FMA) have supervisory oversight of our New Zealand operations. In the United States, we are subject to 
supervision and regulation by the US Office of the Comptroller of the Currency (OCC), the Board of Governors of the Federal 
Reserve System, the Commodity Futures Trading Commission (CFTC) and the US Securities and Exchange Commission 
(SEC). In the United Kingdom, we are subject to supervision and regulation by the Financial Conduct Authority (FCA) and the 
Prudential Regulation Authority (PRA). In Asia, we are subject to supervision and regulation by local authorities, including the 
Monetary Authority of Singapore (MAS) and the Hong Kong Monetary Authority (HKMA). In other jurisdictions in which we 
operate, including various Pacific countries, we are also required to comply with relevant requirements of the local regulatory 
bodies.  

We are responsible for ensuring that we comply with all applicable legal and regulatory requirements (including accounting 
standards) and industry codes of practice in the jurisdictions in which we operate or obtain funding, as well as meeting our 
ethical standards. 

Compliance risk is the risk of legal or regulatory sanction or financial or reputational loss, arising from our failure to abide by the 
compliance obligations required of us. In Australia, an example of the broad administrative power available to regulatory 
authorities is the power available to APRA under the Banking Act 1959 (Cth) in certain circumstances to investigate our affairs 
and/or issue a direction to us (such as a direction to comply with a prudential requirement, to conduct an audit, to remove a 
Director, executive officer or employee or not to undertake transactions). Other regulators also have the power to investigate, 
including looking into past conduct. In recent years, there have been significant increases in the nature and scale of regulatory 
investigations, enforcement actions and the quantum of fines issued by global regulators. The nature of these reviews can be 
wide-ranging and may result in litigation, fines, penalties, revocation, suspension or variation of conditions of relevant regulatory 
licences or other administrative action by regulators. For example, in April 2016, ASIC commenced civil proceedings against 
Westpac in the Federal Court of Australia, alleging certain misconduct in relation to the setting of the BBSW in the period April 
2010 to June 2012, including market manipulation and unconscionable conduct. Westpac is defending the proceedings. During 
the year ended 30 September 2016, Westpac has received other notices and requests for information from its regulators. 
Regulatory investigations, litigation, fines, penalties, restrictions or regulator imposed conditions could adversely affect our 
business, reputation, prospects, financial performance or financial condition. 

As with other financial services providers, we face increasing supervision and regulation in most of the jurisdictions in which we 
operate or obtain funding, particularly in the areas of funding, liquidity, capital adequacy, conduct and prudential regulation, 
anti-bribery and corruption, anti-money laundering and counter-terrorism financing and economic and trade sanctions. In 
December 2010, the Basel Committee on Banking Supervision (BCBS) announced a revised global regulatory framework 
known as Basel III. Basel III, among other things, increased the required quality and quantity of capital held by banks and 
introduced new standards for the management of liquidity risk. The BCBS continues to refine this framework and APRA is 
expected to incorporate the majority of these changes into its prudential standards. Further details on the Basel III framework 
are set out in ‘Significant developments’ in Section 1. 

During the year ended 30 September 2016, there were also a series of other regulatory releases from authorities in the various 
jurisdictions in which we operate or obtain funding proposing significant regulatory change for financial institutions. Other areas 
of proposed or potential change that could impact us include changes to accounting and reporting standards, derivatives 
reform, tax legislation including dividend imputation, regulation relating to remuneration, consumer protection and competition 
legislation, privacy and data protection, anti-bribery and corruption, anti-money laundering and counter-terrorism financing laws 
and trade sanctions. In addition, further changes may occur driven by policy, prudential or political factors. For example, since 
the Financial System Inquiry (FSI) handed down its final report, the Australian Government has consulted on the detailed 
implementation of a number of the FSI’s recommendations. The Australian Government or other regulators may also initiate 
further reviews (such as the House of Representatives Standing Committee on Economics ‘Review of Australia’s Four Major 

94 

2016 Westpac Group Annual Report 

Risk and risk management 

Banks’), or commissions of inquiry, which could lead to additional regulatory change. The final impact of the FSI, and the 
impact of any additional reviews or inquiries is difficult to predict, but may result in further substantial regulatory changes which 
could have a material impact on our business, prospects, financial performance or financial condition.  

Regulation is becoming increasingly extensive and complex. Some areas of potential regulatory change involve multiple 
jurisdictions seeking to adopt a coordinated approach. This may result in conflicts with specific requirements of the jurisdictions 
in which we operate and, in addition, such changes may be inconsistently introduced across jurisdictions. 

Changes may also occur in the oversight approach of regulators. It is possible that governments in jurisdictions in which we 
operate or obtain funding might revise their application of existing regulatory policies that apply to, or impact, Westpac’s 
business, including for reasons relating to national interest and/or systemic stability. The powers exercisable by our regulators 
may also be expanded in the future. For example, on 20 April 2016, the Australian Government announced that it would 
accelerate the implementation of certain recommendations made by the FSI, including the recommendation that ASIC be 
granted a product intervention power. Further details on the Australian Government’s reform package are set out in ‘Significant 
developments’ in Section 1.  

Regulatory changes and the timing of their introduction continue to evolve and we manage our businesses in the context of 
regulatory uncertainty. The nature and impact of future changes are not predictable and are beyond our control. Regulatory 
compliance and the management of regulatory change are an important part of our planning processes. We expect that we will 
be required to continue to invest significantly in compliance and the management and implementation of regulatory change 
and, at the same time, significant management attention and resources will be required to update existing, or implement new, 
processes to comply with new regulations. 

Regulatory changes may also impact our operations by requiring us to have increased levels of liquidity and higher levels of, 
and better quality, capital and funding as well as place restrictions on the businesses we conduct, (including limiting our ability 
to provide products and services to certain customers), require us to amend our corporate structure or require us to alter our 
product or service offerings. If regulatory change has any such effect, it could adversely affect one or more of our businesses, 
restrict our flexibility, require us to incur substantial costs and impact the profitability of one or more of our business lines. Any 
such costs or restrictions could adversely affect our business, prospects, financial performance or financial condition. 

For further information refer to ‘Significant developments’ in Section 1 and the sections ‘Critical accounting assumptions and 
estimates’ and ‘Future developments in accounting standards’ in Note 1 to the financial statements. 

Adverse credit and capital market conditions or depositor preferences may significantly affect our ability to meet 
funding and liquidity needs and may increase our cost of funding 
We rely on deposits and credit and capital markets to fund our business and as a source of liquidity. Our liquidity and costs of 
obtaining funding are related to credit and capital market conditions. 

Global credit and capital markets can experience periods of extreme volatility, disruption and decreased liquidity as was 
demonstrated during the Global Financial Crisis. While there have now been extended periods of stability in these markets, the 
environment remains unpredictable. The main risks we face are damage to market confidence, changes to the access and cost 
of funding and a slowing in global activity or through other impacts on entities with whom we do business. 

As of 30 September 2016, approximately 31% of our total funding originated from domestic and international wholesale 
markets. Of this, around 61% was sourced outside Australia and New Zealand. Customer deposits provide around 61% of total 
funding. Customer deposits held by Westpac are comprised of both term deposits which can be withdrawn after a certain 
period of time and at call deposits which can be withdrawn at any time. 

A shift in investment preferences could result in deposit withdrawals by customers which could increase our need for funding 
from other, potentially less stable, or more expensive, forms of funding. 

If market conditions deteriorate due to economic, financial, political or other reasons, there may also be a loss of confidence in 
bank deposits and we could experience unexpected deposit withdrawals. In this situation our funding costs may be adversely 
affected and our liquidity and our funding and lending activities may be constrained.   

If our current sources of funding prove to be insufficient, we may be forced to seek alternative financing. The availability of such 
alternative financing, and the terms on which it may be available, will depend on a variety of factors, including prevailing market 
conditions, the availability of credit, our credit ratings and credit market capacity. Even if available, these alternatives may be 
more expensive or on unfavourable terms, which could adversely affect our financial performance, liquidity, capital resources 
and financial condition. There is no assurance that we will be able to obtain adequate funding and do so at acceptable prices, 
nor that we will be able to recover any additional costs. 

If Westpac is unable to source appropriate funding, we may also be forced to reduce our lending or begin selling liquid 
securities. Such actions may adversely impact our business, prospects, liquidity, capital resources, financial performance or 
financial condition. 

Westpac enters into collateralised derivative obligations, which may require Westpac to post additional collateral based on 
movements in market rates, which have the potential to adversely affect Westpac’s liquidity. 

2016 Westpac Group Annual Report 

95 

2 
For a more detailed description of liquidity risk, refer to ‘Funding and liquidity risk management’ in Note 22 to the financial 
statements. 

Sovereign risk may destabilise financial markets adversely 
Sovereign risk is the risk that foreign governments will default on their debt obligations, will be unable to refinance their debts 
as they fall due, or will nationalise parts of their economy including assets of financial institutions such as Westpac. 

Sovereign defaults could negatively impact the value of our holdings of high quality liquid assets. There may also be a 
cascading effect to other markets and countries, the consequences of which, while difficult to predict, may be similar to or 
worse than those experienced during the Global Financial Crisis. Such an event could destabilise global financial markets 
adversely affecting our liquidity, financial performance or financial condition. 

Failure to maintain credit ratings could adversely affect our cost of funds, liquidity, competitive position and access to 
capital markets 
Credit ratings are independent opinions on our creditworthiness. Our credit ratings can affect the cost and availability of our 
funding from capital markets and other funding sources and they may be important to customers or counterparties when 
evaluating our products and services. Therefore, maintaining high quality credit ratings is important. 

The credit ratings assigned to us by rating agencies are based on an evaluation of a number of factors, including our financial 
strength, structural considerations regarding the Australian financial system and the credit rating of the Australian Government. 
A credit rating downgrade could be driven by a downgrade of the Australian Government, the occurrence of one or more of the 
other risks identified in this section or by other events including changes to the methodologies used by the rating agencies to 
determine ratings. Credit ratings agencies Standard & Poor’s and Moody’s both revised their outlook on Australia’s major banks 
(including Westpac) from ‘stable’ to ‘negative’ during the year ended 30 September 2016. 

Failure to maintain our high credit ratings could adversely affect our cost of funds and related margins, collateral requirements, 
liquidity, competitive position and our access to capital markets. The extent and nature of these impacts would depend on 
various factors, including the extent of any ratings change, whether our ratings differ among agencies (split ratings) and 
whether any ratings changes also impact our competitors or the sector.  

A systemic shock in relation to the Australian, New Zealand or other financial systems could have adverse 
consequences for Westpac or its customers or counterparties that would be difficult to predict and respond to 
There is a risk that a major systemic shock could occur that causes an adverse impact on the Australian, New Zealand or other 
financial systems. 

As outlined above, during the past decade the financial services industry and capital markets have been, and may continue to 
be, adversely affected by market volatility, global economic conditions and political developments (such as Brexit). A shock to 
one of the major global economies could again result in currency and interest rate fluctuations and operational disruptions that 
negatively impact the Group. 

Any such market and economic disruptions could adversely affect financial institutions such as Westpac because consumer 
and business spending may decrease, unemployment may rise and demand for the products and services we provide may 
decline, thereby reducing our earnings. These conditions may also affect the ability of our borrowers to repay their loans or our 
counterparties to meet their obligations, causing us to incur higher credit losses. These events could also result in the 
undermining of confidence in the financial system, reducing liquidity, impairing our access to funding and impairing our 
customers and counterparties and their businesses. If this were to occur, our business, prospects, financial performance or 
financial condition could be adversely affected. 

The nature and consequences of any such event are difficult to predict and there can be no certainty that we could respond 
effectively to any such event. 

Declines in asset markets could adversely affect our operations or profitability 
Declines in Australian, New Zealand or other asset markets, including equity, residential and commercial property and other 
asset markets, could adversely affect our operations and profitability. 

Declining asset prices also impact our wealth management business. Earnings in our wealth management business are, in 
part, dependent on asset values because we typically receive fees based on the value of securities and/or assets held or 
managed. A decline in asset prices could negatively impact the earnings of this business. 

Declining asset prices could also impact customers and counterparties and the value of security (including residential and 
commercial property) we hold against loans and derivatives which may impact our ability to recover amounts owing to us if 
customers or counterparties were to default. It may also affect our level of provisioning which in turn impacts our profitability 
and financial condition. 

Our business is substantially dependent on the Australian and New Zealand economies 
Our revenues and earnings are dependent on economic activity and the level of financial services our customers require. In 
particular, lending is dependent on various factors including economic growth, business investment, business and consumer 
sentiment, levels of employment, interest rates and trade flows in the countries in which we operate. 

96 

2016 Westpac Group Annual Report 

 
Risk and risk management 

We conduct the majority of our business in Australia and New Zealand and, consequently, our performance is influenced by the 
level and cyclical nature of lending in these countries. These factors are in turn impacted by both domestic and international 
economic conditions, natural disasters and political events. A significant decrease in Australian and New Zealand housing 
valuations could adversely impact our home lending activities because borrowers with loans in excess of their property value 
show a higher propensity to default and in the event of defaults our security would be eroded, causing us to incur higher credit 
losses. The demand for our home lending products may also decline due to adverse changes in taxation or buyer concerns 
about decreases in values. 

Adverse changes to economic and business conditions in Australia and New Zealand and other countries such as China, India 
and Japan, could also adversely affect the Australian economy and our customers. In particular, due to the current economic 
relationship between Australia and China, particularly in the mining and resources sectors, a slowdown in China’s economic 
growth could negatively impact the Australian economy. Changes in commodity prices and broader economic conditions could, 
in turn, result in reduced demand for our products and services and affect the ability of our borrowers to repay their loans. If this 
were to occur, it could negatively impact our business, prospects, financial performance or financial condition. 

An increase in defaults in credit exposures could adversely affect our liquidity, capital resources, financial 
performance or financial condition 
Credit risk is the risk of financial loss where a customer or counterparty fails to meet their financial obligations to Westpac. It is 
a significant risk and arises primarily from our lending activities. 

We establish provisions for credit impairment based on current information. If economic conditions deteriorate, some customers 
and/or counterparties could experience higher levels of financial stress and we may experience a significant increase in 
defaults and write-offs, and be required to increase our provisioning. Such events would diminish available capital and could 
adversely affect our liquidity, capital resources, financial performance or financial condition. 

Credit risk also arises from certain derivative, clearing and settlement contracts we enter into, and from our dealings with, and 
holdings of, debt securities issued by other banks, financial institutions, companies, governments and government bodies the 
financial conditions of which may be affected to varying degrees by economic conditions in global financial markets. 

For a discussion of our risk management procedures, including the management of credit risk, refer to the ‘Risk management’ 
section and Note 22 to the financial statements. 

We face intense competition in all aspects of our business 
The financial services industry is highly competitive. We compete, both domestically and internationally, with retail and 
commercial banks, asset managers, investment banking firms, brokerage firms, other financial service firms and businesses in 
other industries with emerging financial services aspirations. This includes specialist competitors that may not be subject to the 
same capital and regulatory requirements and therefore may be able to operate more efficiently. Digital technologies are 
changing consumer behaviour and the competitive environment. The use of digital channels by customers to conduct their 
banking continues to rise and emerging competitors are increasingly utilising new technologies and seeking to disrupt existing 
business models, including in relation to digital payment services. The Group faces competition from established providers of 
financial services as well as the threat of competition from banking businesses developed by non-financial services companies. 

If we are unable to compete effectively in our various businesses and markets, our market share may decline. Increased 
competition may also adversely affect us by diverting business to our competitors or creating pressure to lower margins. 

Increased competition for deposits could also increase our cost of funding and lead us to access other types of funding or 
reduce lending. We rely on bank deposits to fund a significant portion of our balance sheet and deposits have been a relatively 
stable source of funding. We compete with banks and other financial services firms for such deposits. To the extent that we are 
not able to successfully compete for deposits, we would be forced to rely more heavily on other, potentially less stable or more 
expensive forms of funding, or reduce lending. 

We are also dependent on our ability to offer products and services that match evolving customer preferences. If we are not 
successful in developing or introducing new products and services or responding or adapting to changes in customer 
preferences and habits, we may lose customers to our competitors. This could adversely affect our business, prospects, 
financial performance or financial condition. 

For more detail on how we address competitive pressures refer to ‘Competition’ in Section 1. 

We could suffer losses due to market volatility 
We are exposed to market risk as a consequence of our trading activities in financial markets and through the asset and liability 
management of our financial position. This is the risk of an adverse impact on earnings resulting from changes in market 
factors, such as foreign exchange rates, commodity prices, equity prices and interest rates including the potential for negative 
interest rates. This includes interest rate risk in the banking book, such as the risk to interest income from a mismatch between 
the duration of assets and liabilities that arises in the normal course of business activities. If we were to suffer substantial 
losses due to any market volatility it may adversely affect our business, prospects, liquidity, capital resources, financial 
performance or financial condition. For a discussion of our risk management procedures, including the management of market 
risk, refer to the ‘Risk management’ section. 

2016 Westpac Group Annual Report 

97 

2 
We could suffer losses due to operational risks 
Operational risk is the risk of loss resulting from inadequate or failed internal processes, people and systems or from external 
events. It also includes, among other things, technology risk, model risk and outsourcing risk. While we have policies and 
processes to manage the risk of human error these policies and processes may not always be effective. 

We could incur losses from fraudulent applications for loans or from incorrect or fraudulent payments and settlements, 
particularly real-time payments. Fraudulent conduct can also emerge from external parties seeking to access the bank’s 
systems and customers’ accounts. If systems, procedures and protocols for managing fraud fail, or are ineffective, they could 
lead to losses which could adversely affect our business, prospects, reputation, financial performance or financial condition. 

As a financial services organisation, Westpac is heavily reliant on the use of data and models in the conduct of its business. We 
are therefore exposed to model risk, being the risk of loss arising because of errors or inadequacies in data or a model, or in 
the control and use of the model. 

Westpac relies on a number of suppliers, both in Australia and overseas, to provide services to it and its customers. Failure by 
these suppliers to deliver services as required could disrupt services and adversely impact Westpac’s operations, profitability or 
reputation. 

Operational risks could impact on our operations or adversely affect demand for our products and services. 

Operational risks can directly impact our reputation and result in financial losses which would adversely affect our financial 
performance or financial condition. 

Entities within the Group may be involved from time to time in legal proceedings arising from the conduct of their business. The 
Group’s material contingent liabilities are described in Note 31 to the financial statements. There is a risk that these contingent 
liabilities may be larger than anticipated or that additional litigation or other contingent liabilities may arise. 

For a discussion of our risk management procedures, including the management of operational risk, refer to the ‘Risk 
management’ section. 

We could suffer information security risks, including cyberattacks 
The proliferation of new technologies, the increasing use of the internet and telecommunications to conduct financial 
transactions and the growing sophistication and activities of attackers (including organised crime and state-sponsored actors) 
have resulted in increased information security risks for major financial institutions such as Westpac and our external service 
providers. 

While Westpac has systems in place to detect and respond to cyberattacks, these systems may not always be effective and 
there can be no assurance that we will not suffer losses from cyberattacks or other information security breaches in the future. 

Our operations rely on the secure processing, storage and transmission of information on our computer systems and networks, 
and the systems and networks of external suppliers. Although we implement measures to protect the security, integrity and 
confidentiality of our information, there is a risk that the computer systems, software and networks on which we rely may be 
subject to security breaches, unauthorised access, malicious software, external attacks or internal breaches that could have an 
adverse impact on our confidential information or that of our customers and counterparties. 

Major banks in other jurisdictions have suffered security breaches from sophisticated cyberattacks. Our external service 
providers or other parties that facilitate our business activities (such as vendors, exchanges, clearing houses, central 
depositories and financial intermediaries) are also subject to the risk of cyberattacks. Any such security breach could result in 
the loss of customers and business opportunities, significant disruption to Westpac’s operations, misappropriation of Westpac’s 
confidential information and/or that of our customers and damage to Westpac’s computers or systems and/or those of our 
customers. Such a security breach could also result in reputational damage, claims for compensation and regulatory 
investigations and penalties, which could adversely affect our business, prospects, financial performance, or financial condition. 

Our risk and exposure to such threats remains heightened because of the evolving nature of technology, Westpac’s 
prominence within the financial services industry, the prominence of our customers (including government, mining and health) 
and our plans to continue to improve and expand our internet and mobile banking infrastructure. 

We could suffer losses due to technology failures 
The reliability and security of our information and technology infrastructure are crucial in maintaining our banking applications 
and processes. There is a risk that our information and technology systems might fail to operate properly or become disabled 
as a result of events that are wholly or partially beyond our control. 

Further, our ability to develop and deliver products and services to customers is dependent upon technology that requires 
periodic renewal. We are constantly managing technology projects including projects to consolidate technology platforms, 
simplify and enhance our technology and operations environment, improve productivity and provide for a better customer 
experience. Failure to implement these projects or manage associated change effectively could result in cost overruns, a failure 
to achieve anticipated productivity, operational instability or reputational damage. In turn, this could place us at a competitive 
disadvantage and adversely affect our financial performance. 

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2016 Westpac Group Annual Report 

 
Risk and risk management 

We could suffer losses due to conduct risk 
Conduct risk is the risk that our provision of services and products results in unsuitable or unfair outcomes for our stakeholders 
or undermines market integrity. We are highly dependent on the conduct of our employees, contractors and external service 
providers. We could, for example, be adversely affected in the event that an employee, contractor or external service provider 
engages in unfair or inappropriate conduct. This could include losses from a failure to meet a professional obligation to specific 
clients, including fiduciary and suitability requirements, or from the nature or design of a product. While we have policies and 
processes to manage employee, contractor or external service provider misconduct, these policies and processes may not 
always be effective. 

We could suffer losses due to failures in governance or risk management strategies 
We have implemented risk management strategies and internal controls involving processes and procedures intended to 
identify, monitor and manage risks including liquidity risk, credit risk, market risk (such as interest rate, foreign exchange and 
equity risk), compliance risk, conduct risk, insurance risk, sustainability risk, related entity (contagion) risk and operational risk, 
all of which may impact the Group’s reputation. 

However, there are inherent limitations with any risk management framework as there may exist, or emerge in the future, risks 
that we have not anticipated or identified. 

If any of our governance or risk management processes and procedures prove ineffective or inadequate or are otherwise not 
appropriately implemented, we could suffer unexpected losses and reputational damage which could adversely affect our 
business, prospects, financial performance or financial condition. 

For a discussion of our risk management procedures, refer to the ‘Risk management’ section and Note 22 to the financial 
statements. 

Reputational damage could harm our business and prospects 
Our ability to attract and retain customers and our prospects could be adversely affected if our reputation is damaged.  

Reputation risk is the risk of loss of reputation, stakeholder confidence, or public trust and standing. It arises where there are 
differences between stakeholders’ current and emerging perceptions, beliefs and expectations and our current and planned 
activities, performance and behaviours. 

There are various potential sources of reputational damage, including failure to effectively manage risks in accordance with our 
risk management frameworks, potential conflicts of interest, pricing policies, failure to comply with legal and regulatory 
requirements, failure to meet our market disclosure obligations, regulatory investigations into past conduct, making inaccurate 
public statements, environmental, social and ethical issues, engagement and conduct of external suppliers, failure to comply 
with anti-money laundering and anti-bribery and corruption laws, economic and trade sanctions and counter-terrorism finance 
legislation or privacy laws, litigation, failure of information security systems, improper sales and trading practices, failure to 
comply with personnel and supplier policies, improper conduct of companies in which we hold strategic investments, 
technology failures and security breaches. Our reputation could also be adversely affected by the actions of the financial 
services industry in general or from the actions of customers, suppliers and other counterparties. 

Failure, or perceived failure, to appropriately address issues that could or do give rise to reputational risk could also impact the 
regulatory change agenda, give rise to additional legal risk, subject us to regulatory investigations, regulatory enforcement 
actions, fines and penalties, class actions or remediation costs, or harm our reputation among customers, investors and the 
marketplace. This could lead to loss of business which could adversely affect our business, prospects, financial performance or 
financial condition. 

We could suffer losses due to environmental factors 
We and our customers operate businesses and hold assets in a diverse range of geographic locations. Any significant 
environmental change or external event (including fire, storm, flood, earthquake, pandemic, civil unrest or terrorism events) in 
any of these locations has the potential to disrupt business activities, impact on our operations, damage property and otherwise 
affect the value of assets held in the affected locations and our ability to recover amounts owing to us. In addition, such an 
event could have an adverse impact on economic activity, consumer and investor confidence, or the levels of volatility in 
financial markets.  

The risk of loss due to environmental factors is also relevant to our insurance business. The frequency and severity of external 
events such as natural disasters is difficult to predict and it is possible that the amounts we reserve for such events may not be 
adequate to cover actual claims that may arise, which could adversely affect our business, prospects, financial performance or 
financial condition. 

We could suffer losses due to insurance risk 
We have exposure to insurance risk in our life insurance, general insurance and lenders mortgage insurance businesses, which 
may adversely affect our business, operations and financial condition. 

Insurance risk is the risk of mis-estimation of the expected cost of insured events, volatility in the number or severity of insured 
events, and mis-estimation of the cost of incurred claims. 

2016 Westpac Group Annual Report 

99 

2 
In the life insurance business, insurance risk arises primarily through mortality (death) and morbidity (illness and injury) risks, 
and the costs of claims relating to those risks, being greater than was anticipated when pricing those risks. 

In the general insurance business, insurance risk arises mainly through environmental factors (including storms, floods and 
bushfires) and other calamities, such as earthquakes, tsunamis and volcanic activity, as well as general variability in home and 
contents insurance claim amounts. Further details on environmental risk factors are discussed above. 

In the lenders mortgage insurance business, insurance risk arises primarily from unexpected downturn in economic conditions 
leading to higher levels of mortgage defaults from unemployment or other economic factors. 

If our reinsurance arrangements are not effective, this could also lead to greater risks, and more losses than anticipated. 

We could suffer losses due to impairment of capitalised software, goodwill and other intangible assets that may 
adversely affect our business, operations and financial condition 
In certain circumstances Westpac may be exposed to a reduction in the value of intangible assets. As at 30 September 2016, 
Westpac carried goodwill principally related to its investments in Australia, other intangible assets principally relating to assets 
recognised on acquisition of subsidiaries and capitalised software balances. 

Westpac is required to assess the recoverability of the goodwill balances on at least an annual basis or wherever an indicator 
of impairment exists. For this purpose Westpac uses a discounted cash flow calculation. Changes in the methodology or 
assumptions upon which the calculation is based, together with expected changes in future cash flows, could materially impact 
this assessment, resulting in the potential write-off of part or all of the goodwill balances. 

Capitalised software and other intangible assets are assessed for indicators of impairment at least annually or on indication of 
impairment. In the event that an asset is no longer in use, or its value has been reduced or that its estimated useful life has 
declined, an impairment will be recorded, adversely impacting the Group’s financial condition. The estimates and assumptions 
used in assessing the useful life of an asset can be affected by a range of factors including changes in strategy and the rate of 
external changes in technology and regulatory requirements. 

We could suffer losses if we fail to syndicate or sell down underwritten securities 
As a financial intermediary we underwrite listed and unlisted debt and equity securities. Underwriting activities include the 
development of solutions for corporate and institutional customers who need capital and investor customers who have an 
appetite for certain investment products. We may guarantee the pricing and placement of these facilities. We could suffer 
losses if we fail to syndicate or sell down our risk to other market participants. This risk is more pronounced in times of 
heightened market volatility. 

Certain strategic decisions may have adverse effects on our business 
Westpac, at times, evaluates and may implement strategic decisions and objectives including diversification, innovation, 
divestment or business expansion initiatives, including acquisitions of businesses. The expansion or integration of a new 
business can be complex and costly and may require Westpac to comply with additional local or foreign regulatory 
requirements which may carry additional risks. These decisions may, for a variety of reasons, not deliver the anticipated 
positive business results and could have a negative impact on our business, prospects, engagement with regulators, financial 
performance or financial condition. 

Risk management 
Westpac’s vision is to be one of the world’s great service companies, helping our customers, communities and people to 
prosper and grow. 

Effective risk management including a sound risk culture is one of the keys to achieving our vision as it influences our 
customers’ experiences, the public’s perceptions, our financial performance, our reputation and our shareholders’ expectations. 
It is critical to our future success. We regard managing risk as a core function performed at all levels of the Group. 

The Risk Management Strategy is approved by the Board and reviewed by the Board Risk & Compliance Committee (BRCC) 
on an annual basis or more frequently where required by a material business or strategy change or a material change to the 
Group’s risk profile. It is owned by the Chief Executive Officer (CEO). 

For further information regarding the role and responsibilities of the BRCC and other Board committees in managing risk, refer 
to Westpac’s 2016 Corporate Governance Statement available at www.westpac.com.au/corpgov. 

The CEO and Executive Team are responsible for implementing our Risk Management Strategy and frameworks, and for 
developing policies, controls, processes and procedures for identifying and managing risk in all of Westpac’s activities. 

We adopt a Three Lines of Defence approach to risk management which reflects our culture of ‘risk is everyone’s business’ in 
which all employees are responsible for identifying and managing risk and operating within the Group’s desired risk profile.  

For a discussion of the risks to which Westpac is exposed, and its policies to manage these risks, refer to Westpac’s 2016 
Corporate Governance Statement and Note 22 to the financial statements. 

100 

2016 Westpac Group Annual Report 

 
Risk and risk management 

Credit risk 
Credit risk is the risk of financial loss where a customer or counterparty fails to meet their financial obligations to Westpac. 

We have a framework and supporting policies for managing the credit risk associated with lending across our business 
divisions. The framework and policies encompass all stages of the credit cycle – origination, evaluation, approval, 
documentation, settlement, ongoing administration and problem management. For example, we have established product-
based standards for lending to individuals, with key controls including minimum serviceability standards and maximum loan to 
security value ratios. We offer residential property loans to both owner-occupiers and investors at both fixed and variable rates, 
secured by a mortgage over the property or other acceptable collateral. Where we lend to higher loan to value ratios, we 
typically also require lenders mortgage insurance. Similarly, we have established criteria for business, commercial, corporate 
and institutional lending, which can vary by industry segment. In this area we focus on the performance of key financial risk 
ratios, including interest coverage, debt serviceability and balance sheet structure. When providing finance to smaller business, 
commercial and corporate borrowers we typically obtain security, such as a mortgage over property and/or a general security 
agreement over business assets. For larger corporates and institutions we typically also require compliance with selected 
financial ratios and undertakings and may hold security. In respect of commercial property lending we maintain loan origination 
and ongoing risk management standards, including specialised management for higher value loans. We consider factors such 
as the nature, location, quality and expected demand for the asset, tenancy profile and experience and quality of management. 
We actively monitor the Australian and New Zealand property markets and the composition of our commercial property loan 
book across the Group. 

The extension of credit is underpinned by the Group’s Principles of Responsible Lending. This is reflected in our commitment to 
comply with all local legislation, codes of practice and relevant guidelines and obligations to market our products responsibly 
and stay in touch with the expectations of customers and the community. 

Refer to Note 22 to the financial statements for details of our credit risk management policies. 

Provisions for impairment charges on loans 
For information on the basis for determining the provision for impairment charges on loans refer to ‘Critical accounting 
assumptions and estimates’ in Note 14 to the financial statements. 

Credit risk concentrations  
We monitor our credit portfolio to manage risk concentrations. At 30 September 2016, our exposure to consumers comprised 
72% (2015: 71%, 2014: 71%) of our on-balance sheet loans and 58% (2015: 57%, 2014: 57%) of total credit commitments. At 
30 September 2016, 91% (2015: 90%, 2014: 90%) of our exposure to consumers was supported by residential real estate 
mortgages. The consumer category includes investment property loans to individuals, credit cards, personal loans, overdrafts 
and lines of credit. Our consumer credit risks are diversified, with substantial consumer market share in every state and territory 
in Australia, New Zealand and the Pacific region. Moreover, these customers service their debts with incomes derived from a 
wide range of occupations, in city as well as country areas. 

Exposures to businesses, government and other financial institutions are classified into a number of industry clusters based on 
groupings of related Australian and New Zealand Standard Industrial Classification (ANZSIC) codes and are monitored against 
industry risk limits. The level of industry risk is measured and monitored on a dynamic basis. We also control the concentration 
risks that can arise from large exposures to individual borrowers. 

Liquidity risk 
Liquidity risk is the risk that the Group will be unable to fund assets and meet obligations as they become due. This risk could 
potentially arise as a result of: 

 

 

an inability to meet both expected and unexpected current and future cash flows and collateral needs without affecting 
either daily operations or the financial condition of the bank; and/or 

inadequate market depth or market disruption impacting the ability to offset or eliminate a position at the market price. 

The Westpac Group has a liquidity risk management framework which seeks to meet cash flow obligations under a wide range 
of market conditions, including name specific and market-wide scenarios as well as meeting the requirements of the LCR. 

Refer to Note 22 to the financial statements for a more detailed discussion of our liquidity risk management policies. 

2016 Westpac Group Annual Report 

101 

2 
Westpac debt programs and issuing shelves 
Access in a timely and flexible manner to a diverse range of debt markets and investors is provided by the following programs 
and issuing shelves as at 30 September 2016: 

Program Limit 

Issuer(s) 

Program/Issuing Shelf Type  

Australia 

No limit 

Euro Market 

USD 2.5 billion 

USD 20 billion 

USD 70 billion 

USD 10 billion 

USD 40 billion 

EUR 5 billion 

Japan 

JPY 750 billion 

JPY 750 billion 

United States 

USD 45 billion 

USD 10 billion 

WBC 

Debt Issuance Program 

WBC  
WBC/WSNZL1 

Euro Transferable Certificate of Deposit Program 

Euro Commercial Paper and Certificate of Deposit Program 

WBC 
WSNZL1 
WBC2 
WSNZL3 

WBC 

WBC 

WBC 
WSNZL1 

Euro Medium Term Note Program 

Euro Medium Term Note Program 

Global Covered Bond Program 

Global Covered Bond Program 

Samurai shelf 

Uridashi shelf 

US Commercial Paper Program 

US Commercial Paper Program 

USD 35 billion 

WBC 

US Medium Term Note Program 

USD 15 billion 

WBC (NY Branch)  US Medium Term Deposit Note Program 

No limit 

No limit 

New Zealand 

WBC (NY Branch)  Certificate of Deposit Program 

WBC 

US Securities and Exchange Commission registered shelf 

No limit 
1  Notes issued under this program by Westpac Securities NZ Limited, London branch are guaranteed by Westpac New Zealand Limited, its 

Medium Term Note and Registered Certificate of Deposit Program 

WNZL 

parent company. 

2  Notes issued under this program are guaranteed by BNY Trust Company of Australia Limited as trustee of the Westpac Covered Bond Trust. 
3  Notes issued under this program by Westpac Securities NZ Limited, London branch are guaranteed by Westpac New Zealand Limited, its parent 

company, and Westpac NZ Covered Bond Limited. 

Market risk 
Market risk is the risk of an adverse impact on earnings resulting from changes in market factors, such as foreign exchange 
rates, interest rates, commodity prices or equity prices. This includes interest rate risk in the banking book – the risk to interest 
income from a mismatch between the duration of assets and liabilities that arises in the normal course of business activities. 
Market risk arises in both trading and banking book activities. 

Our trading activities are conducted in our Financial Markets and Treasury businesses. Financial Market’s trading book activity 
represents dealings that encompass book running and distribution activity. Treasury’s trading activity represents dealings that 
include the management of interest rate, foreign exchange (FX) and credit spread risk associated with wholesale funding, liquid 
asset portfolios and hedging of foreign currency earnings and capital deployed offshore. 

Refer to Note 22 to the financial statements for a more detailed discussion of our market risk management policies. 

102 

2016 Westpac Group Annual Report 

 
 
 
 
 
 
 
 
 
 
 
 
 
The table below depicts the aggregate Value at Risk (VaR), by risk type, for traded risk for the year ended 30 September: 

Risk and risk management 

Consolidated and Parent Entity
$m
Interest rate risk
Foreign exchange risk
Equity risk
Commodity risk1
Other market risks2
Diversification effect
Net market risk
1 
2 

2016

2015

2014

High
14.0
12.2
2.9

4.5

6.0
n/a
18.7

Low Average
8.8
5.1
0.3

4.6
1.4
0.1

1.4

2.6
n/a
7.7

2.7

3.6
(8.0)
12.5

High
18.1
11.8
0.6

5.7

6.7
n/a
23.5

Low Average
11.4
3.6
0.3

7.0
0.5
0.1

1.7

2.9
n/a
9.0

3.1

4.6
(7.2)
15.8

High
30.7
7.6
0.7

2.9

11.3
n/a
40.2

Low Average
15.6
3.0
0.3

6.3
1.2
0.1

1.3

5.4
n/a
9.5

2.0

9.2
(8.2)
22.0

Includes electricity risk. 
Include prepayment risk and credit spread risk (exposure to movements in generic credit rating bands). 

The graph below compares the actual profit and loss from trading activities on a daily basis to VaR1 over the reporting period: 

Traded Risk: Actual Profit and Loss vs. VaR 

01 October 2015 to 30 September 2016 

Actual Profit 
and Loss ($m)

   20

   15

   10

   5

 -

 (5)

 (10)

 (15)

 (20)

 -

   5

   10

   15

   20

Daily Value at Risk ($m)

Each point on the graph represents one day’s profit or loss from trading activities. The result is placed on the graph relative to 
the associated VaR utilisation. The downward sloping line represents the point where a loss is equal to VaR utilisation. 
Therefore, any point below the line represents a back-test exception (i.e. where the loss is greater than VaR). 

Operational risk and compliance risk 
Operational risk is the risk of loss resulting from inadequate or failed internal processes, people and systems, or from external 
events. This definition is aligned to regulatory (Basel II) definition, including legal and regulatory risk but excluding strategic and 
reputation risk. It also includes, among other things, technology risk, model risk and outsourcing risk. 

The way operational risk is managed has the potential to positively or negatively impact our customers, our employees, our 
financial performance and our reputation. 

Compliance risk is the risk of legal or regulatory sanction, financial or reputational loss, arising from our failure to abide by the 
compliance obligations required of us. 

For information on our management of operational and compliance risk, refer to Westpac’s 2016 Corporate Governance 
Statement, available at www.westpac.com.au/corpgov. 

1   Westpac estimates VaR as the potential loss in earnings from adverse market movements and is calculated over a 1 day time horizon to a 99% 

confidence level using 1 year of historical data. 

2016 Westpac Group Annual Report 

103 

2 
 
 
 
 
 
 
The Group’s Operational Risk Management Framework and Compliance Management Framework assists all divisions to 
achieve their objectives through the effective identification, assessment, measurement, management, monitoring, reporting, 
control and mitigation of their risks. The Operational Risk Management Framework defines the organisational and governance 
structures, roles and responsibilities, principles, policies, processes and systems that we use to manage operational risk. The 
Compliance Management Framework sets out the approach of Westpac Group to managing compliance obligations and 
mitigating compliance risk, in order to achieve our compliance objective. This is discussed in further detail in Note 22 to the 
financial statements. 

Other risks 
Business risk  
The risk associated with the vulnerability of a line of business to changes in the business environment. 

Conduct risk 
The risk that our provision of services and products results in unsuitable or unfair outcomes for our stakeholders or undermines 
market integrity. 

The Westpac Group Code of Conduct describes the standards of conduct expected of our people, both employees and 
contractors. It is supported by policies and procedures to manage conduct-related risks, including through our dealings in 
financial markets, and through managing our statutory and professional obligations to specific clients, including fiduciary and 
suitability requirements, and product management and design. 

Sustainability risk 
The risk of reputational or financial loss due to failure to recognise or address material existing or emerging sustainability 
related environmental, social or governance issues. 

The Group has in place a Sustainability Risk Management Framework that is supported by a suite of key policies and position 
statements. These include the Principles for Doing Business, Principles for Responsible Lending, Responsible Investment 
Position Statement, Environmental, Social and Governance (ESG) Credit Risk Policy, Climate Change and Environment 
Position Statement and Action Plan, Human Rights Position Statement and Action Plan and sensitive sector position 
statements, and Sustainable Supply Chain Management Code of Conduct and Framework, many of which are publicly 
available. The Sustainability Risk Management Framework was reviewed and updated in 2016. 

Westpac is also a signatory to a number of voluntary principles-based frameworks that guide the integration of ESG-related 
issues into banking, lending and investment analysis. These include the Equator Principles, covering project finance activities 
and the Principles for Responsible Investments, covering investment analysis. 

Equity risk 
The potential for financial loss arising from movements in equity values. Equity risk may be direct, indirect or contingent. 

The Group’s direct equity risk arises from principal investments or net trading or underwriting positions in listed or unlisted 
equities. It also includes seed funding, debt for equity swaps, equity derivatives and other situations where the value of 
Westpac’s investment is directly affected by the change in value of the equity instrument to the full extent of that change.  

Our indirect equity risk arises from movements in the equity markets that affect business performance e.g. income derived as a 
result of managing or the administration of equity investments on behalf of other parties where fee income is based on the 
value of funds under management. 

Our contingent equity risk arises from normal lending activities secured by, or with recourse to, listed and/or unlisted equities or 
to another equity-like source of risk protection. This risk materialises when there is a default, and a subsequent shortfall from 
the realisation of equity-related assets that is not covered from other sources of recourse. 

The Group has in place various policies, limits and controls which seek to manage these risks and the conflicts of interest that 
can potentially arise. 

Insurance risk 
The risk of mis-estimation of the expected cost of insured events, volatility in the number or severity of insured events, and mis-
estimation of the cost of incurred claims. 

Subsidiaries within the Group undertake life insurance, general insurance and lenders mortgage insurance. They are governed 
by independent boards and are subject to separate regulatory oversight and controls. These subsidiaries have reinsurance 
arrangements in place to reduce risk, including from catastrophic events. They are capitalised to a level that exceeds the 
minimum required by the relevant regulator. 

Related entity (contagion) risk 
The risk that problems arising in other Westpac Group members compromise the financial and operational position of the ADI 
in the Westpac Group. 

The Group has in place a Risk Management Framework and a suite of supporting policies and procedures governing the 
control of dealings with, and activities that may be undertaken by, Group members. Controls include the measurement, 

104 

2016 Westpac Group Annual Report 

 
Risk and risk management 

approval and monitoring of, and limitations on, the extent of intra-group credit exposures and other forms of parent entity 
support, plus requirements related to control of Group badging, product distribution, promotional material, service-level 
agreements and managing potential conflicts of interest. 

Reputation risk 
The risk of the loss of reputation, stakeholder confidence, or public trust and standing. 

Reputation risk can arise from gaps between current and/or emerging stakeholder perceptions and expectations relative to our 
current or planned activities, performance or behaviours. It can affect the Group’s brands and businesses positively or 
negatively. Stakeholder perceptions can include (but are not limited to) views on financial performance, quality of products or 
services, quality of management, leadership and governance, history and heritage and our approach to sustainability, social 
responsibility and ethical behaviour. 

We have a Reputation Risk Management Framework and key supporting policies in place covering the way we manage 
reputation risk as one of our key risks across the Group, including the setting of risk appetite and roles and responsibilities for 
risk identification, measurement and management, monitoring and reporting. The Reputation Risk Management Framework 
was reviewed and updated in 2016. 

Structured entities 
We are associated with a number of structured entities in the ordinary course of business, primarily to provide funding and 
financial services products to our customers. 

Structured entities are typically set up for a single, pre-defined purpose, have a limited life, generally are not operating entities 
and do not have employees. The most common form of structured entity involves the acquisition of financial assets by the 
structured entity that is funded by the issuance of securities to external investors (securitisation). Repayment of the securities is 
determined by the performance of the assets acquired by the structured entity. 

Under AAS, a structured entity is consolidated and reported as part of the Group if it is controlled by the parent entity in line 
with AASB 10 Consolidated Financial Statements. The definition of control is based on the substance rather than the legal 
form. Refer to Note 36 to the financial statements for a description of how we apply the requirements to evaluate whether to 
consolidate structured entities and for information on both consolidated and unconsolidated structured entities.  

In the ordinary course of business, we have established or sponsored the establishment of structured entities in relation to 
securitisation, as detailed below. 

Covered bond guarantors 
Through our covered bond programs we assign our equitable interests in residential mortgage loans to a structured entity 
covered bond guarantor which guarantees the obligations of our covered bonds. We provide arm’s length swaps to the covered 
bond guarantor in accordance with relevant prudential guidelines. We have no obligation to repurchase any assets from the 
covered bond guarantor, other than in certain circumstances where there is a breach of representation or warranty. We may 
repurchase loans from the covered bond guarantor at our discretion, subject to the conditions set out in the 
transaction documents. 

As at 30 September 2016, the carrying value of assets pledged for the covered bond programs for the Group was $45.4 billion 
(2015: $40.3 billion). 

Refer to Note 25 to the financial statements for further details. 

Securitisation structured entities 
Through our securitisation programs we assign our equitable interests in assets (in respect of RMBS, principally residential 
mortgage loans, and in respect of ABS, principally auto receivables) to structured entities, which issue securities to investors. 
We provide arm’s length interest rate swaps and liquidity facilities to the structured entities in accordance with relevant 
prudential guidelines. We have no obligation to repurchase any securitisation securities, unless there is a breach of 
representation or warranty within 120 days of the initial sale (except in respect of our program in New Zealand which imposes 
no such time limitation). We may remove assets from the program where they cease to conform with the terms and conditions 
of the securitisation programs or through a program’s clean-up features. 

As at 30 September 2016, our assets securitised through a combination of privately or publicly placed issues to Australian, New 
Zealand, European and United States investors was $9.5 billion (2015: $12.1 billion). 

Under AAS substantially all of the structured entities involved in our loan securitisation programs are consolidated by 
the Group. 

Refer to Note 25 to the financial statements for further details. 

Customer funding conduits 
We arrange financing for certain customer transactions through a commercial paper conduit that provides customers with 
access to the commercial paper market. As at 30 September 2016, we administered one significant conduit (2015: one), that 

2016 Westpac Group Annual Report 

105 

2 
was created prior to 1 February 2003, with commercial paper outstanding of $0.9 billion (2015: $0.8 billion). We provide a letter 
of credit facility as credit support to the commercial paper issued by the conduit. This facility is a variable interest in the conduit 
that we administer and represents a maximum exposure to loss of $97 million as at 30 September 2016 (2015: $86 million). 
The conduit is consolidated by the Group. 

Refer to Note 25 to the financial statements for further details. 

Structured finance transactions 
We have entered into transactions with structured entities to provide financing to customers or to provide financing to the 
Group. Any financing arrangements to customers are entered into under normal lending criteria and are subject to our normal 
credit approval processes. The assets arising from these financing activities are generally included in loans, receivables due 
from other financial institutions or available-for-sale securities. The liabilities arising from these financing activities are generally 
included in payables due to other financial institutions, debt issues or financial liabilities designated at fair value. Exposures in 
the form of guarantees or undrawn credit lines are included within contingent liabilities and credit-related commitments. 

Other off-balance sheet arrangements 
Refer to Note 38 to the financial statements for details of our superannuation plans and Note 31 for details of our contingent 
liabilities, contingent assets and credit commitments. 

Financial reporting 
Internal control over financial reporting 
The US Congress passed the Public Company Accounting Reform and Investor Protection Act in July 2002, which is commonly 
known as the Sarbanes-Oxley Act of 2002 (SOx). SOx is a wide ranging piece of US legislation concerned largely with financial 
reporting and corporate governance. We are obligated to comply with SOx by virtue of being a foreign registrant with the SEC 
and we have established procedures designed to comply with all applicable requirements of SOx. 

Disclosure controls and procedures 
Our management, with the participation of our CEO and CFO, evaluated the effectiveness of the design and operation of our 
disclosure controls and procedures (as defined in Rule 13a-15(e) under the US Securities Exchange Act of 1934) as of 
30 September 2016. 

Based upon this evaluation, our CEO and CFO have concluded that the design and operation of our disclosure controls and 
procedures were effective as of 30 September 2016. 

Management’s Report on internal control over financial reporting 
Rule 13a-15(a) under the US Securities Exchange Act of 1934 requires us to maintain an effective system of internal control 
over financial reporting. Refer to the sections headed ‘Management’s report on internal control over financial reporting’ and 
‘Report of independent registered public accounting firm’ in Section 3 for those reports. 

Changes in our internal control over financial reporting 
There has been no change in our internal control over financial reporting (as defined in Rule 13a-15(f) of the US Securities 
Exchange Act of 1934) for the year ended 30 September 2016 that has been identified and that has materially affected, or is 
reasonably likely to materially affect, our internal control over financial reporting. 

106 

2016 Westpac Group Annual Report 

 
  
Westpac’s approach to sustainability 

Sustainability performance 
Westpac’s approach to sustainability  
The Group’s approach to operating sustainably is designed to anticipate, respond to and shape the most pressing emerging 
topics (issues and opportunities) that have the potential to materially impact customers, employees, suppliers, shareholders 
and communities, where the Group has the skills and experience to make a meaningful, positive impact. This view is 
embedded within our core business activities, and aligns with the priorities set out in the Group’s strategy. 

Guiding our approach 
Accountability for the Group’s Sustainability Strategy starts with the Board and flows through to all employees. The Board has 
responsibility for considering the social, ethical and environmental impact of the Group’s activities, setting standards and 
monitoring compliance with sustainability policies and practices. The Westpac Sustainability Council, comprising senior leaders 
from across the business and meeting four times a year, oversees strategic progress and guides the Group’s approach. 

Progress against the sustainability strategy is reported to and discussed with the Executive Team and Board twice each year, 
with other items discussed on an as needs basis.  

Westpac’s sustainability strategy is based upon the use of the widely accepted global standard for corporate responsibility and 
sustainable development, the AA1000 AccountAbility Principles Standard (2008). 

Our sustainability principles 
In line with AA1000, we have adopted the Standard’s three key principles: 

 

Involving all stakeholders in identifying topics and developing our strategy – Inclusivity; 

  Evaluating  all  topics  identified  to  determine  the  impact  they  may  have  on  our  stakeholders  and  our  operations  – 

Sustainability materiality; and 

  Ensuring our decisions, actions and performance, as well as our communication with stakeholders, are  responsive to the 

topics identified – Responsiveness. 

Frameworks and policies 
Westpac responds to enduring and emerging material topics through frameworks and policies that are complementary to the 
business strategy and form part of the Group’s overall approach to risk management. Collectively, they help to guide decisions, 
manage risk and drive action. Key frameworks and policies include: 

  Our Principles for Doing Business – which sets out the behaviours the Group expects to be judged against in pursuit of the 
vision, and the framework to embed sustainable practices throughout the business in the areas of: governance and ethics; 
customer  practices;  employee  practices;  care  for  the  environment;  community  involvement;  and  supply  chain 
management;  

  Our Sustainability and Reputation Risk Management Frameworks – which set out how the Group manages these risks – in 
operations, lending and investment decisions, and the supply chain  – provides a clear guide on roles and responsibilities 
within the organisation, reflecting the Group’s ‘three lines of defence’ risk management approach; and 

  A  suite  of  policies  that  embed  the  principles  and  management  requirements  into  day  to  day  operations.  These  include 

internal and external sensitive sector position statements, as well as Group-wide issue-based positions. 

Sustainability leadership 
Leadership in sustainability is regularly acknowledged and validated by a number of third party ratings and awards. During 
2016, these included: 

  Assessed as the most sustainable bank globally in the 2016 Dow Jones Sustainability Indices (DJSI) achieving the Group’s 
highest ever score of 95. Westpac has been among the global banking sector leaders annually for 15 years in a row, 
including being the top ranked bank nine times, most recently for three consecutive years from 2014 to 2016; 

  Ranked as one of the 2016 Global 100 Most Sustainable Corporations in the World by Corporate Knights, announced at 
the World Economic Forum in January 2016. Westpac has featured in the Global 100 for 10 of the last 11 years; and  
  Recognised in the 2016 CDP1 Climate A list, reflecting the Group’s achievement of the highest possible CDP score for its 
response to climate change. This puts Westpac among the top 9% of companies globally to receive this recognition. 

1   Formerly the Carbon Disclosure Project. 

2016 Westpac Group Annual Report 

107 

2 
 
Material sustainability topics 
Westpac identifies the most material sustainability topics through regular assessments of industry trends, internal reports, 
information from stakeholder engagement and independent research. The table below outlines those topics considered material 
for the Group and its stakeholders, as further detailed in Westpac’s 2016 Sustainability Performance Report. Prioritisation of 
material topics continues to be subject to annual independent external assurance by Ernst & Young.  

Material sustainability topic 
Customer 
experience, 
support and 
access 

Customers’ needs are becoming 
more complex, and at the same 
time they want banking to be 
simpler and more efficient. 

Information 
security and 
data privacy 

Digital product 
and service 
transformation 

Maintaining customer 
confidentiality and the security of 
our systems is paramount, and 
the potential inherent exposure 
to cyberattacks remains high 
due to the evolving nature of 
technology and Westpac’s 
prominence within the industry. 

Digitisation offers opportunities 
to improve efficiency and deliver 
services in new ways, including 
new fintech business models 
which we are embracing to 
better meet changing customer 
expectations. 

Changing 
regulatory 
landscape 

Conduct and 
culture  

Supervision and regulation in 
jurisdictions Westpac operates 
continues to evolve, creating 
uncertainty in the operating 
environment. 

Conduct and culture are vital for 
maintaining the trust of 
customers, shareholders and 
regulators.  

Full year responses and achievements 
 

Launched ‘Our Service Promise', an enhanced customer service and culture 
program to help employees deliver the Group’s service revolution; 

  Reduced customer complaints in Australia by more than 30% by addressing 
customer pain points and, in the second half of the year, our branch network 
received three times as many compliments as complaints; 

 

 

 

Invested in innovative product design, for example a new ‘One Click’ opening of 
saving accounts for existing customers via digital channels; and 

Launched a new credit card reminder service in St.George where customers 
can receive and pay directly from an email, SMS and/or push notification 5 days 
out from a payment date, making it easy to stay on top of due dates and avoid 
late fees. 

Invested in additional dedicated resources to counter new and emerging 
threats; 

  Enhanced the resilience and security of systems to protect the confidentiality, 

integrity and availability of customer information and sensitive commercial data; 
and 

  Recorded a significant decline in the number of customers becoming victims of 

cybercrime in 2016, reflecting the effectiveness of these controls. 

  Westpac’s mobile banking platform, Westpac Live, ranked as number one by 

global research house, Forrester, in its 2016 Global Mobile Banking 
Functionality Benchmark; 

 

Introduced 188 new features and enhancements across our digital banking 
platforms, including the ability to activate cards using a smartphone camera, 
change card pin, put a card temporarily on hold, obtain proof of balance and 
statements as well as management of term deposits online with ability to renew 
at maturity (via internet banking); 

  Continued to help incubate and partner with a number of fintech startups to 

offer new services for customers now and in the future; and 

 

 

 

Launched a new facility across St.George, Bank of Melbourne and BankSA, 
that allows customers to contact the call centre directly from their mobile 
banking app, reducing average call times by around one minute. 

Invested over $278 million during the year to enhance existing and implement 
new processes to comply with recent regulatory changes; and 

For further detail, see Section 1 ‘Information on Westpac’.  

  Developed a Group-wide conduct operating principles and key framework 

elements, to ensure the consistent management of conduct across the Group; 
  Reviewed Westpac branch teller incentives to ensure that they align with our 
customer-focused strategy, including incentives only for service, not sales; 

 

Finalised and commenced operationalising a revised Group-wide Product and 
Service Lifecycle Policy, which includes customer fairness and suitability 
criteria; 

  Established Product Governance Committees to actively review the design and 
communication of our products and services for fairness and suitability, fixing 
issues where they are identified; and 

  Actively participated in industry initiatives, in particular through our commitment 

to the ABA 6 Point Plan. 

108 

2016 Westpac Group Annual Report 

 
 
 
 
 
 
 
Material sustainability topic
Governance, 
risk and 
remuneration

Clear governance practices, 
active management of risk, 
commitment to compliance, 
and fair remuneration in our 
operations, supplier and 
partner relationships is critical 
to the longevity and financial 
wellbeing of the Group.

Financial and 
economic 
performance

Maintaining a healthy financial 
performance and strong 
balance sheet is vital to the 
Group’s long term 
sustainability.

Climate change 
transition and 
opportunities

As a major financial institution,
Westpac has an important role 
to play in supporting the 
transition to a sustainable 
economy model aligned to a 
two degree economy.

Value chain 
sustainability 
risks

Inclusion and 
diversity

Talent 
attraction and 
retention

Responsible banking, 
investment and insurance 
require a risk-driven approach 
that considers the range of 
sustainability risks (including 
climate change and human 
rights), and our suppliers have 
an important role in helping us 
manage them effectively.

As the population ages and 
becomes more culturally 
diverse, Westpac needs to 
think creatively about how to
find, develop and retain the 
right employees and tailor 
services that consider diverse 
customer needs.

Attracting, retaining and 
developing the right people 
requires innovative recruitment 
strategies and working 
conditions to match changing 
employee expectations.



































Westpac’s approach to sustainability

Full year responses and achievements

For further detail, see Westpac’s 2016 Corporate Governance Statement 
available at www.westpac.com.au/corpgov, our Remuneration report in Section 1 
and ‘Risk and risk management’ in Section 2.

Delivered another sound performance with a cash return on equity of 14%
supported by good business growth and well managed margins;

Strengthened the balance sheet with an additional $3.5 billion in 2016 in ordinary 
equity raised, increasing capital ratios to the upper end of peers globally. Other 
elements of balance sheet remain similarly strong; and

Maintained relatively stable asset quality but increased provisions for some 
companies, sectors and regions showing signs of stress.

Published an updated position statement, Financing a Sustainable Energy 
System, which reaffirms the bank's commitment to support an economy, through 
its financing activities in the energy system, in a manner consistent with limiting 
global warming to below two degrees Celsius above pre-industrial levels;

Undertook scenario analysis to understand the longer term impacts, including 
risks and opportunities for Westpac, of limiting global warming to below two 
degrees Celsius, meaning the Australian economy reaches net zero emissions by 
2050; and 

Continued to report climate related disclosures in our annual Sustainability 
Performance Report.

Continued to apply the Group’s Sustainability Risk Management Framework to 
the identification, assessment and management of sustainability risks across our 
organisation – including to decisions related to our customers and suppliers; 

Released the BTFG Responsible Investment Position Statement, articulating 
BTFG’s approach to responsible investing and providing a framework for 
understanding and managing environmental, social and corporate governance 
(ESG) impacts, risks and opportunities across the portfolios within BTFG; and

After releasing portfolio carbon footprints for the first time in 2015, BTFG 
deepened its analysis to give greater clarity for our stakeholders.

Made it standard operating procedure to recognise a customer’s paid parental 
leave and return to work income in their borrowing capacity for home lending;

Introduced an Inclusion Index, measured through our employee engagement 
survey, to better track the effectiveness of our Inclusion and Diversity action 
plans; and

Recorded a proportion of Australian-based employees who identify as Indigenous 
Australian larger than that in the broader Australian population.

Retained the Employer of Choice for Gender Equality citation awarded by the 
Workplace Gender Equality Agency;

Launched Personal Leader Journey for top 100 leaders, a leadership
development program designed to positively influence organisational culture and 
deepen our focus on creating a world class service experience;

Increased the number of people accessing our new learning and development 
approach, LearningBank, to approximately 14,000 employees during the year; 
and

Conducted a Group-wide survey of our employees’ level of engagement during 
the year, which resulted in a number of specific enterprise-wide actions identified 
to address feedback, with a strong emphasis on empowering employees to 
deliver exceptional service.

For further detail, please see our Annual Review and Sustainability Report and Sustainability Performance Report at 
www.westpac.com.au/sustainability. 

2016 Westpac Group Annual Report

109

2Sustainability objectives 
Our 2013-2017 Sustainability Strategy sets measureable objectives against the following three priority areas: 

  Embracing societal change: helping improve the way people work and live, as our society changes; 

  Environmental solutions: helping find solutions to environmental challenges; and  

  Better financial futures: helping customers to have a better relationship with money, for a better life.  
Performance against sustainability objectives1 

Priority 

Objectives 

Full year 2016 performance 

Help improve 
the way 
people work 
and live, as 
our society 
changes 

Ensure our workforce is 
representative of the 
community 

  Proportion of leadership roles held by women moved closer to our 2017 target 

of 50%, increasing to 48%, up from 46% last year. 

  Recruited an additional 140 people who identify as Aboriginal and Torres Strait 
Islander, bringing to 290 those recruited against our goal of 500 by 2017. 

 

Financial wellbeing of 40+ women improved during 2016 in comparison with the 
total Australian retail banking population. 

  Participation of mature aged workers (50+) is 21.5%, up from 20.8% a year ago. 

Extend length and 
quality of working lives 

  Mean employee retirement age was 60.5 years, down compared to a year ago. 
  Workplace wellbeing, as measured by the WorkAbility Index, improved in 2016.  

Anticipate the future 
product and service 
needs of ageing and 
culturally diverse 
customers 

 

 

Launched Ruby Connection’s financial education social media campaign to 
engage women over 35 in relation to their evolving product and service needs. 

Increased convenience for multi-cultural customers by enabling foreign 
currency accounts in core currencies to be opened via Westpac Live online 
banking. 

Provide products and 
services to help 
customers adapt to 
environmental 
challenges 

  Since 2013 launched six unique products/services, including the May 2016 
issuance of the Westpac Climate Bond and introduction of our Energy 
Efficiency Financing Program for commercial banking customers. 

Increase lending and 
investment in CleanTech 
and environmental 
services 

 

Increased committed exposure to the CleanTech and environmental services 
sector relative to FY15, taking total committed exposure to $6.2 billion, 3% 
ahead of the 2017 target. 

Reduce our 
environmental footprint 

  Maintained carbon neutral status and reduction of more than 15% in office 

paper consumption. 

Help find 
solutions to 
environmental 
challenges 

  Received highest Green Star rating (6 Star) for the Sydney Kent Street office 
and St.George retail branch at Barangaroo, reflecting leading eco-efficient 
practices. 

  Achieved 2017 power usage effectiveness target of 1.6 and surpassed the 2017 

energy efficiency target with 180 kWh/m2. 

  Recycling rates and water consumption in Sydney head offices improved to 

73% and 140,708 kL respectively, ahead of 2016 targets. 

1  All results as at 30 September 2016 except environmental footprint which is as at 30 June 2016. Refer to www.westpac.com.au/sustainability for 

glossary of terms and metric definitions. 

110 

2016 Westpac Group Annual Report 

 
 
 
Westpac’s approach to sustainability 

Priority 

Objectives 

Full year 2016 performance 

Help 
customers to 
have a better 
relationship 
with money, 
for a better life 

Ensure all our 
customers have access 
to the right advice to 
achieve a secure 
retirement 

  Revised metrics in 2016 to more accurately reflect key activities driving 

customer access to the right advice. 

  BT Advice customer satisfaction rating was 4.89 for 2016, compared to a target 

of 4.9 out of 5. 

Help our customers 
meet their financial 
goals in retirement 

Increase access to 
financial services in the 
Pacific 

 

The proportion of Group customers with Group superannuation decreased to 
7.8% from 8.1% in 2015. 

  Wealth Review tool launched as an engagement and retention initiative to 
assist customers in better understanding their current and future financial 
position. 

  Revised 2016 and 2017 in-store transaction volume targets in Westpac Pacific 
following the sale of operations in five Pacific countries that were key users of 
the in-store channel. In-store transactional volumes were over 220,000. 
  Met the Group’s 2016 targets with over 290,000 customers brought into the 

banking system and over 100,000 mobile banking activations. 

Help people gain access 
to social and affordable 
housing and services 

 

Lent over $1.05 billion to the social and affordable housing sector, up from 
$1.02 billion as at 30 September 2015. 

2016 Westpac Group Annual Report 

111 

2 
 
 
 
Five year non-financial summary1  

Key trends across a range of non-financial areas of performance are provided in the following five year non-financial summary, 
with a more detailed account of sustainability performance included in our Annual Review and Sustainability Report and 
Sustainability Performance Report. 

Customer 
Total customers (millions)2
Digitally active customers (millions)3
Branches
Branches with 24/7 capability (%)4
ATMs
Smart ATMs (%)5
Change in consumer complaints (%) - Australia
Change in consumer complaints (%) - NZ6
Wealth customer penetration (%)7

Employees
Total core (permanent) full-time equivalent staff
Employee voluntary attrition (%)8
New starter retention (%)9
High performer retention (%)10
Employee engagement index (%)11
Lost Time Injury Frequency Rate (LTIFR)12
Women as a percentage of the total workforce (%)
Women in leadership (%)13

Environment
Total Scope 1 and 2 emissions - Aust and NZ (tonnes CO2-e)14
Total Scope 3 emissions - Aust and NZ (tonnes CO2-e)15
Paper consumption - Aust and NZ (tonnes)16

Sustainable lending and investment
Proportion of electricity generation financing in renewables including hydro - Aust and NZ (%)17
Electricity generation portfolio emissions intensity (tonnes CO2-e/MWh)18
Finance assessed under the Equator Principles - Group ($m)19
Responsible investment funds under management ($m)20

Social impact
Community investment ($m)21, 22
Community investment as a percentage of pre-tax profits - Group (%)22
Community investment as a percentage of pre-tax operating profit (cash earnings basis)22
Financial education (participants)23, 24

Supply chain
Top suppliers self-assessed - Australia (%)25
Spend with indigenous Australian suppliers - Australia ($ million)26

2016

2015

2014

2013

2012

13.4

4.9

1,309

27

3,757

37

(31) 

(7) 

19.1

13.1

4.9

1,429

22

3,850

31

(31) 

(18) 

19.7

12.8

4.7

1,534

15

3,890

24

(27)

(16)

20.0

12.2

4.2

1,544

-

11.8

4.0

1,538

-

3,814

3,639

17

(15)

19

18.7

-

-

-

18.4

32,190

32,620

33,586

33,045

33,418

10.6
85.5
94.8
69
0.8

58

48

10.6
85.3
95.0
-
0.8

59

46

9.8
88.0
95.8
-
1.1

59

44

9.8
86.7
95.7
-
1.5

60

42

9.9
84.8
95.9
-
1.9

61

40

154,339

173,437

175,855

180,862

183,937

63,016

3,304

67,899

4,857

73,871

5,334

85,013

5,762

91,855

-

59

0.38

617

18,723

148

1.39

1.32

61

0.38

1,065

15,017

149

1.30

1.33

59

0.41

851

-

217

2.02

1.99

55

0.44

268

-

131

1.33

1.28

52

-

1,140

-

133

1.50

1.41

59,596

65,538

49,812

32,577

36,182

100

1.6

100

1.2

100

-

98

-

94

-

112 

2016 Westpac Group Annual Report 

 
 
 
Westpac’s approach to sustainability 

1  All data represents Group performance as at 30 September unless otherwise stated. 
2  All customers with an active relationship (excludes channel only and potential relationships). 
3  Unique customers who have successfully authenticated (including Quickzone) into the digital banking platforms within 90 days. Figures 

prior to 2016 are not comparable. 

4  Branches that allow customers to self-serve 24/7 via a range of devices that allow them to withdraw and deposit cash, coin exchange etc. 

(not all these services would be available at every 24/7 zone). Access determined by individual location (i.e. shopping centre opening hours 
may prevent 24/7 access). 

5  ATMs with deposit taking functionality. Excludes old style envelope deposit machines. 
6  Prior years’ figures restated to align with Australian calculation methodology. 
7  Data based on Roy Morgan Research, respondents aged 14+; 12 month average to September. Wealth customer penetration is defined as 
the proportion of Australians who have a Deposit or Transaction Account, Mortgage, Personal Lending or Major Card with the Group and 
also have Managed Investments, Superannuation or Insurance with the Group. 

8  Employee voluntary attrition refers to the total voluntary separation of permanent employees over the 12 month average total permanent 
headcount for the period (includes full time, part time and maximum term employees). Westpac Pacific figures included since FY15. 
9  Voluntary new starter retention over the 12 month rolling new starter headcount for the period (includes full time and part time permanent 

employees). Westpac Pacific figures included since FY15. 

10  Voluntary high performer retention over the 12 month rolling high performer headcount for the period (includes full time, part time 

permanent and maximum term employees). Westpac Pacific figures included since FY15. 

11  New employee engagement survey conducted in 2016 and prior data not included due to change in survey methodology. 
12  Lost Time Injury Frequency Rate (LTIFR) measures the number of Lost Time Injuries, defined as injuries or illnesses (based on workers 

compensation claims accepted) resulting in an employee being unable to work for a full scheduled day (or shift) other than the day (or shift) 
on which the injury occurred where work was a significant contributing factor, per one million hours worked in the rolling 12 months 
reported. Westpac Pacific figures included since FY16. 

13  Women in leadership refers to the proportion of women (permanent and maximum term employees) in people leadership roles or senior 

roles of influence as a proportion of all leaders across the group. Includes Executive Team, General Managers, Senior Managers as direct 
reports to General Managers and the next two levels of management. Westpac Pacific figures included since FY15. 

14  Scope 1 greenhouse emissions are the release of greenhouse gases into the atmosphere as a direct result of Westpac's Australian and 
New Zealand banking operations. Scope 2 emissions are indirect greenhouse gas emissions from consumption of purchased electricity 
from Westpac's Australian and New Zealand banking operations. Australian data is prepared in accordance with the National Greenhouse 
and Energy Reporting Act 2007. New Zealand data is prepared in accordance with the guidance for Voluntary Corporate Greenhouse Gas 
Reporting published by the New Zealand Ministry for the Environment. These definitions also align with the GHG protocol and ISO 14064-1 
standard and are reported for the period 1 July to 30 June. 

15  Scope 3 emissions are greenhouse gases emitted as a consequence of Westpac's Australian and New Zealand banking operations but by 
another facility. Australian data is prepared in accordance with the National Carbon Offset Standard. New Zealand data is prepared in 
accordance by the New Zealand Ministry for the Environment for GHG reporting. These definitions also align with the GHG protocol and 
ISO 14064-1 standard and are reported for the period 1 July to 30 June. 2015 restated. 

16  Total copy paper purchased (in tonnes) by the Group as reported by its suppliers. 
17  Measured as the percentage of indirect and direct financing (total committed exposure) to energy generation assets in the Australian and 

New Zealand electricity markets. 

18  Data is based on the reported exposures to energy generation (AUD lending only). The average financed emissions intensity is calculated 

by weighting each loan (total committed exposures) by the emissions intensity of each company. 

19  The Equator Principles is a voluntary set of standards for determining, assessing and managing social and environmental risk in project 

financing. 

20  BTFG funds applying an ESG integration approach. Data prior to 2015 not available due to change in reporting methodology. 
21  This amount includes monetary contributions, time contributions, management costs and in-kind contributions comprising gifts and 
foregone fee revenue. The 2014 figure includes Westpac’s $100 million contribution to the Westpac Bicentennial Foundation. 

22  2015 figure restated to reflect updates in calculation methodology. 
23  Total number of employees, customers and general public attending financial education courses offered by the Westpac Group during the 
year (including online webinars). In Australia financial education covers personal, business and social sector content inclusive of modules 
on financial basics, owning your home, building wealth, retirement planning, starting and growing a business and financials for non-profit 
organisations. New Zealand and Pacific businesses deliver locally tailored programs. 

24  Number of financial education participants in 2015 restated. 
25  Refers to top 80 suppliers to Westpac Australia by spend. 
26  Annual spend with businesses that are 51% or more owned and operated by an Aboriginal or Torres Strait Islander person and certified 

with a relevant member organisation. 

2016 Westpac Group Annual Report 

113 

2 
 
 
Other Westpac business information 

Employees 
The number of employees in each area of business as at 30 September: 

Consumer Bank
Business Bank
BTFG
WIB
Westpac New Zealand
Other
Total employees1
1  Total employees include full-time, pro-rata part-time, overtime, temporary and contract staff. 
2  Prior comparative periods have been restated to reflect business structure changes in 2016. 

2016
9,207
3,186
4,153
2,693
4,145
11,896
35,280

20142
9,785
3,217
4,062
2,932
4,342
12,035
36,373  

20152
9,240
3,060
4,045
2,846
4,375
11,675
35,241

2016 v 2015 
Total employees increased by 39 compared to 30 September 2015 from higher resourcing to support higher investment in 
growth and productivity initiatives and regulation and compliance programs and additional Bank of Melbourne employees (30). 
These were partially offset by productivity initiatives across the Group and the sale of operations in the Solomon Islands and 
Vanuatu (138). 

Property 
We occupy premises primarily in Australia, New Zealand and the Pacific Islands including 1,309 branches (2015: 1,429) as at 
30 September 2016. As at 30 September 2016, we owned approximately 1.6% (2015: 2.0%) of the premises we occupied in 
Australia, none (2015: none) in New Zealand and 40% (2015: 38%) in the Pacific Islands. The remainder of premises are held 
under commercial lease with terms generally averaging three to five years. As at 30 September 2016, the carrying value of our 
directly owned premises and sites was approximately $102 million (2015: $113 million). 

Westpac Place in the Sydney CBD is the Group’s head office. In December 2015, an Agreement for Lease was executed for 
275 Kent Street, allowing for Westpac’s continued occupation of levels 1-23 until 2030, and for an earlier exit of levels 24-32. 
This site currently has capacity for over 6,000 staff which will reduce to 5,700 once the upper levels are vacated and the 
refurbishment to provide an agile work environment is completed. 

We continue a corporate presence in Kogarah, in the Sydney metro area. The Kogarah office has a 2,650 seat capacity and is 
home to ‘The Hive’, our innovation centre. A lease commitment at this site extends to 2034 with five five-year options to extend. 

In November 2011, an Agreement for Lease for part of 150 Collins Street, Melbourne, was executed. The term of the lease is 
12 years. Westpac’s first fully agile workspace environment was opened in October 2015, with 1,000 staff now occupying our 
new Melbourne Head Office. 

In June 2013, an Agreement for Lease was executed with Westpac as anchor tenant for the T2 Tower International Towers 
Sydney (Barangaroo) occupying levels 1-28. Relocation to this site began in August 2015 and now has the capacity for over 
6,000 personnel in an agile environment. The lease term extends until 2030 with three five-year options.  

‘Westpac on Takutai Square’ is Westpac New Zealand’s head office, located at the Eastern end of Britomart Precinct near 
Customs Street in Auckland, contains 24,510 square metres of office space across two buildings and has a capacity of 
approximately 2,110 seats. A lease commitment at this site extends to 2021, with two six-year options to extend. 

Significant long term agreements  
Westpac has no individual contracts, other than contracts entered into in the ordinary course of business, that would constitute 
a material contract.  

114 

2016 Westpac Group Annual Report 

 
Other Westpac business information 

Related party disclosures 
Details of our related party disclosures are set out in Note 40 to the financial statements and details of Directors’ interests in 
securities are set out in the Remuneration Report included in the Directors’ Report.  

Other than as disclosed in Note 40 to the financial statements and the Remuneration Report, if applicable, loans made to 
parties related to Directors and other key management personnel of Westpac are made in the ordinary course of business on 
normal terms and conditions (including interest rates and collateral). Loans are made on the same terms and conditions 
(including interest rates and collateral) as they apply to other employees and certain customers in accordance with established 
policy. These loans do not involve more than the normal risk of collectability or present any other unfavourable features. 

Auditor’s remuneration 
Auditor’s remuneration, including goods and services tax, to the external auditor for the years ended 30 September 2016 and 
2015 is provided in Note 39 to the financial statements. 

Audit related services 
Westpac Group Secretariat monitors the application of the pre-approval process in respect of audit, audit-related and non-audit 
services provided by PricewaterhouseCoopers (PwC) and promptly brings to the attention of the BAC any exceptions that need 
to be approved pursuant to paragraph (c)(7)(i)(C) of Rule 2-01 of Regulation S-X. The pre-approval guidelines are 
communicated to Westpac’s divisions through publication on the Westpac intranet. 

During the year ended 30 September 2016, there were no fees paid by Westpac to PwC that required approval by the BAC 
pursuant to paragraph (c)(7)(i)(C) of Rule 2-01 of Regulation S-X. 

2016 Westpac Group Annual Report 

115 

2 
This page has been intentionally left blank. 

116 

2016 Westpac Group Annual Report 

  
03 

Note 24  Offsetting financial assets and financial liabilities  
Note 25  Securitisation, covered bonds and other 

transferred assets 

Intangible assets 

Other assets, other liabilities, commitments and 
contingencies 
Note 26 
Note 27  Other assets 
Note 28  Provisions 
Note 29  Other liabilities 
Note 30  Operating lease commitments 
Note 31  Contingent liabilities, contingent assets and 

credit commitments  

Capital and dividends 
Note 32  Shareholders’ equity 
Note 33  Capital adequacy 
Note 34  Dividends 

Group structure 
Note 35 
Note 36  Structured entities  

Investments in subsidiaries and associates 

Employee benefits 
Note 37  Share-based payments 
Note 38  Superannuation commitments 

Other 
Note 39  Auditor’s remuneration 
Note 40  Related party disclosures 
Note 41  Notes to the cash flow statements 
Note 42  Subsequent events 

Financial statements 
Income statements 
Statements of comprehensive income 
Balance sheets 
Statements of changes in equity 
Cash flow statements 
Notes to the financial statements 

Note 1 

Basis of preparation  

Financial performance 
Segment reporting 
Note 2 
Net interest income 
Note 3 
Note 4 
Non-interest income 
Note 5  Operating expenses 
Impairment charges 
Note 6 
Income tax  
Note 7 
Earnings per share 
Note 8 
Average balance sheet and interest rates 
Note 9 

Financial assets and financial liabilities 
Note 10  Receivables due from other financial institutions 
Note 11  Trading securities and financial assets 

designated at fair value 

Note 12  Available-for-sale securities 
Note 13  Loans 
Note 14  Provisions for impairment charges 
Note 15  Life insurance assets and life  
insurance liabilities 

Note 16  Payables due to other financial institutions 
Note 17  Deposits and other borrowings  
Note 18  Other financial liabilities at fair value through 

income statement 

Note 19  Debt issues 
Note 20  Loan capital 
Note 21  Derivative financial instruments 
Note 22  Financial risk  
Note 23  Fair values of financial assets and financial 

liabilities 

Statutory statements 
Directors’ declaration 
Management’s report on internal control over financial reporting 
Independent auditor’s report to the members of Westpac Banking Corporation 

3 
 
 
 
 
 
 
 
Financial statements 

Income statements for the years ended 30 September 
Westpac Banking Corporation 

$m

Interest income 

Interest expense 

Net interest income

Non-interest income

Net operating income before operating expenses and impairment charges

Operating expenses

Impairment charges

Profit before income tax

Income tax expense

Net profit for the year

Profit attributable to non-controlling interests

Net profit attributable to owners of Westpac Banking Corporation

Earnings per share (cents)

Basic

Diluted

Consolidated

Parent Entity

Note

2016

2015

2014

2016

2015

3

3

4

5

6

7

8

8

31,822

32,295

32,248

31,803

32,043

(16,674)

(18,028)

(18,706)

(19,182)

(20,502)

15,148

14,267

13,542

12,621

11,541

5,837

7,375

6,395

4,617

5,722

20,985

21,642

19,937

17,238

17,263

(9,217)

(1,124)

(9,473)

(8,547)

(7,572)

(7,773)

(753)

(650)

(922)

(622)

10,644

11,416

10,740

8,744

8,868

(3,184)

(3,348)

(3,115)

(2,437)

(2,121)

7,460

8,068

7,625

6,307

6,747

(15)

(56)

(64)

-

-

7,445

8,012

7,561

6,307

6,747

224.6

217.8

255.0

248.2

242.5

237.6

The above income statements should be read in conjunction with the accompanying notes. 

118 

2016 Westpac Group Annual Report 

 
 
 
 
 
Statements of comprehensive income for the years ended 30 September 
Westpac Banking Corporation 

$m

Net profit for the year

Other comprehensive income

Items that may be reclassified subsequently to profit or loss

Gains/(losses) on available-for-sale securities:

Recognised in equity

Transferred to income statements

Gains/(losses) on cash flow hedging instruments:

Recognised in equity

Transferred to income statements

Exchange differences on translation of foreign operations

Income tax on items taken to or transferred from equity:

Available-for-sale securities reserve

Cash flow hedging reserve

Share of associates' other comprehensive income (net of tax)

Items that will not be reclassified subsequently to profit or loss

Own credit adjustment on financial liabilities designated at fair value (net of tax)

Remeasurement of defined benefit obligation recognised in equity (net of tax)

Other comprehensive income for the year (net of tax)

Total comprehensive income for the year

Attributable to:

Owners of Westpac Banking Corporation

Non-controlling interests

Total comprehensive income for the year

Financial statements 

Consolidated

Parent Entity

2016

2015

2014

2016

2015

7,460

8,068

7,625

6,307

6,747

56

(8)

(304)

21

(238)

(13)

85

(17)

(54)

(47)

(519)

(148)

(73)

(59)

(131)

15

67

54

5

160

111

1

263

(94)

41

(197)

61

71

(1)

(193)

(106)

(105)

(52)

(19)

47

-

11

(47)

33

90

-

(54)

(42)

(359)

(152)

(21)

140

(167)

33

53

8

-

160

115

169

6,941

8,069

7,658

5,948

6,916

6,926

8,013

7,594

5,948

6,916

15

56

64

-

-

6,941

8,069

7,658

5,948

6,916

The above statements of comprehensive income should be read in conjunction with the accompanying notes. 

2016 Westpac Group Annual Report 

119 

3 
 
 
Balance sheets as at 30 September 
Westpac Banking Corporation 

$m

Assets

Cash and balances with central banks

Receivables due from other financial institutions

Trading securities and financial assets designated at fair value

Derivative financial instruments

Available-for-sale securities

Loans

Life insurance assets

Regulatory deposits with central banks overseas

Due from subsidiaries

Investments in subsidiaries

Investments in associates

Property and equipment

Deferred tax assets

Intangible assets

Other assets

Total assets

Liabilities

Payables due to other financial institutions

Deposits and other borrowings

Other financial liabilities at fair value through income statement

Derivative financial instruments

Debt issues

Current tax liabilities

Life insurance liabilities

Due to subsidiaries

Provisions

Deferred tax liabilities

Other liabilities 

Total liabilities excluding loan capital

Loan capital

Total liabilities

Net assets

Shareholders’ equity

Share capital:

Ordinary share capital

Treasury shares and RSP treasury shares

Reserves

Retained profits

Convertible debentures

Total equity attributable to owners of Westpac Banking Corporation

Non-controlling interests

Total shareholders’ equity and non-controlling interests

Consolidated

Parent Entity

Note

2016

2015

2016

2015

41

10

11

21

12

13

15

35

7

26

27

16

17

18

21

19

15

28

7

29

20

32

32

32

32

32

17,015

9,951

21,168

32,227

60,665

14,770

9,583

27,454

48,173

54,833

15,186

8,325

18,562

32,090

56,161

13,372

8,741

24,896

47,540

50,344

661,926

623,316

579,739

546,075

14,192

1,390

-

-

726

1,737

1,552

11,520

5,133

13,125

1,309

-

-

756

1,592

1,377

11,574

4,294

-

1,269

-

1,152

143,549

145,560

4,622

-

1,458

1,590

9,114

4,055

4,585

-

1,354

1,463

9,180

3,294

839,202

812,156

875,720

857,556

18,209

18,731

18,141

18,133

513,071

475,328

455,742

425,509

4,752

36,076

9,226

48,304

4,371

35,209

9,226

48,050

169,902

171,054

145,576

144,715

385

12,361

-

1,420

36

9,004

765,216

15,805

781,021

58,181

539

11,559

314

-

518

-

-

142,808

143,885

1,489

55

8,116

744,401

13,840

758,241

53,915

1,267

-

7,286

810,714

15,805

826,519

49,201

1,332

-

6,433

797,801

13,840

811,641

45,915

33,469

29,280

33,469

29,280

(455)

727

24,379

-

58,120

61

58,181

(385)

1,031

23,172

-

53,098

817

53,915

(369)

790

15,311

-

49,201

-

(308)

940

15,248

755

45,915

-

49,201

45,915

The above balance sheets should be read in conjunction with the accompanying notes. 

120 

2016 Westpac Group Annual Report 

 
 
 
 
 
 
 
 
 
 
 
 
Financial statements 

Statements of changes in equity for the years ended 30 September 
Westpac Banking Corporation 

Consolidated

$m

Share
capital
(Note 32)

Reserves
(Note 32)

Retained
profits

Total equity
attributable
to owners
of Westpac
Banking
Corporation

Total
shareholders'
equity and
non-
controlling
interests

Non-
controlling
interests
(Note 32)

47,537
7,625
33
7,658

-

-

-

-

-

-

(310)

(310)

(5,527)

(5,527)

953
-
69
69

863
64
-
64

46,674
7,561
33
7,594

26,768
-
-
-

18,953
7,561
(36)
7,525

-
-
-
-
(46)
(46)
881
56
-
56

156
-
-
-
(2)
154
1,176
-
(270)
(270)

-
49
(127)
(51)
-
(129)
26,639
-
-
-

-
-
-
-
-
(5,837)
20,641
8,012
271
8,283

156
49
(127)
(51)
(2)
(5,812)
48,456
8,012
1
8,013

Balance at 1 October 2013
Net profit for the year
Net other comprehensive income for the year
Total comprehensive income for the year
Transactions in capacity as equity holders
Dividends on ordinary shares1
Special dividends on ordinary shares2
Other equity movements
Share based payment arrangements
Exercise of employee share options and rights
Purchase of shares (net of issue costs)
(Acquisition)/disposal of treasury shares
Other
Total contributions and distributions
Balance at 30 September 2014
Net profit for the year
Net other comprehensive income for the year
Total comprehensive income for the year
Transactions in capacity as equity holders
Dividends on ordinary shares1
Dividend reinvestment plan
Dividend reinvestment plan underwrite
Other equity movements
Share based payment arrangements
Exercise of employee share options and rights
Purchase of shares (net of issue costs)
(Acquisition)/disposal of treasury shares
Disposal of controlled entities
Other
Total contributions and distributions
Balance at 30 September 2015
Net profit for the year
Net other comprehensive income for the year
Total comprehensive income for the year
Transactions in capacity as equity holders
Dividends on ordinary shares1
Dividend reinvestment plan
Share entitlement offer
Other equity movements
Share based payment arrangements
Exercise of employee share options and rights
Purchase of shares (net of issue costs)
(Acquisition)/disposal of treasury shares
Other3
Total contributions and distributions
Balance at 30 September 2016
1  2016 comprises 2016 interim dividend 94 cents and 2015 final dividend 94 cents per share (2015: 2015 interim dividend 93 cents and 2014 final 

-
-
-
-
-
-
(5,752)
23,172
7,445
(101)
7,344

141
16
(91)
(81)
-
(16)
(3,371)
53,098
7,445
(519)
6,926

-
16
(91)
(81)
-
-
2,256
28,895
-
-
-

141
-
-
-
-
(16)
125
1,031
-
(418)
(418)

-
-
-
-
(105)
(15)
(120)
817
15
-
15

(9)
(6,137)
24,379

(11)
(1,904)
58,120

(5,752)
-
-

(5,752)
1,412
1,000

(6,128)
-
-

(6,128)
726
3,510

-
4,119
33,014

116
2
(49)
(70)

-
1,412
1,000

-
726
3,510

-
2
(49)
(70)

(771)
(771)
61

116
-
-
-

(2)
114
727

-
-
-
-

-
-
-
-

-
-
-

-
-
-

-
-
-

-
-
-

(5,527)

(310)

156
49
(127)
(51)
(48)
(5,858)
49,337
8,068
1
8,069

(5,752)
1,412
1,000

141
16
(91)
(81)
(105)
(31)
(3,491)
53,915
7,460
(519)
6,941

(6,128)
726
3,510

116
2
(49)
(70)

(782)
(2,675)
58,181  

dividend 92 cents, 2014: 2014 interim dividend 90 cents and 2013 final dividend 88 cents), all fully franked at 30%. 

2  2016 comprises nil cents per share (2015: nil cents per share, 2014: 10 cents per share) fully franked at 30%. 
3  On 30 June 2016 the 2006 TPS were redeemed in full. 

The above statements of changes in equity should be read in conjunction with the accompanying notes. 

2016 Westpac Group Annual Report 

121 

3 
 
Statements of changes in equity for the years ended as at 30 September (continued) 
Westpac Banking Corporation 

Parent Entity

$m

Balance at 1 October 2014

Net profit for the year

Net other comprehensive income for the year

Total comprehensive income for the year

Transactions in capacity as equity holders
Dividends on ordinary shares1

Dividend reinvestment plan

Dividend reinvestment plan underwrite

Distributions on convertible debentures

Other equity movements

Share based payment arrangements

Exercise of employee share options and rights

Purchase of shares (net of issue costs)

(Acquisition)/Disposal of treasury shares

Total contributions and distributions

Balance at 30 September 2015

Net profit for the year

Net other comprehensive income for the year

Total comprehensive income for the year

Transactions in capacity as equity holders
Dividends on ordinary shares1

Dividend reinvestment plan

Share entitlement offer

Distributions on convertible debentures

Other equity movements

Share based payment arrangements

Exercise of employee share options and rights

Purchase of shares (net of issue costs)

(Acquisition)/Disposal of treasury shares
Other2

Share
capital
(Note 32)

26,704

-

-

-

-

1,412

1,000

-

-

16

(91)

(69)

2,268

28,972

-

-

-

-

726

3,510

-

-

2

(49)

(61)

-

Total equity
attributable
to owners
of Westpac
Banking
Corporation

Total
shareholders'
equity and
other equity
instruments

Convertible
debentures
(Note 32)

Reserves
(Note 32)

Retained
profits

14,002

41,627

755

42,382

921

-

(106)

(106)

-

-

-

-

125

-

-

-

125

940

-

(263)

(263)

-

-

-

-

113

-

-

-

-

6,747

275

7,022

6,747

169

6,916

(5,762)

(5,762)

-

-

(14)

-

-

-

-

(5,776)

15,248

6,307

(96)

6,211

1,412

1,000

(14)

125

16

(91)

(69)

(3,383)

45,160

6,307

(359)

5,948

(6,129)

(6,129)

-

-

(11)

-

-

-

-

(8)

726

3,510

(11)

113

2

(49)

(61)

(8)

-

-

-

-

-

-

-

-

-

-

-

-

755

-

-

-

-

-

-

-

-

-

-

-

(755)

(755)

6,747

169

6,916

(5,762)

1,412

1,000

(14)

125

16

(91)

(69)

(3,383)

45,915

6,307

(359)

5,948

(6,129)

726

3,510

(11)

113

2

(49)

(61)

(763)

(2,662)

Total contributions and distributions

4,128

113

(6,148)

(1,907)

Balance at 30 September 2016
1  2016 comprises 2016 interim dividend 94 cents and 2015 final dividend 94 cents per share (2015: 2015 interim dividend 93 cents and 2014 final 

15,311

49,201

33,100

790

-

49,201

dividend 92 cents), all fully franked at 30%. 

2  On 30 June 2016 the 2006 TPS were redeemed in full. 

The above statements of changes in equity should be read in conjunction with the accompanying notes. 

122 

2016 Westpac Group Annual Report 

 
 
 
 
Cash flow statements for the years ended 30 September 
Westpac Banking Corporation 

$m

Cash flows from operating activities

Interest received

Interest paid

Dividends received excluding life business

Other non-interest income received

Operating expenses paid

Income tax paid excluding life business

Life business:

Receipts from policyholders and customers

Interest and other items of similar nature

Dividends received

Payments to policyholders and suppliers

Income tax paid

Cash flows from operating activities before changes in operating assets and liabilities

Net (increase)/decrease in:

Trading securities and financial assets designated at fair value

Loans

Receivables due from other financial institutions

Life insurance assets and liabilities

Regulatory deposits with central banks overseas

Derivative financial instruments

Other assets

Net increase/(decrease) in:

Other financial liabilities at fair value through income statement

Deposits and other borrowings

Payables due to other financial institutions

Other liabilities

Net cash (used in)/provided by operating activities

41

5,497

Cash flows from investing activities

Proceeds from available-for-sale securities

Purchase of available-for-sale securities

Net (increase)/decrease in investments in controlled entities

Net movement in amounts due to/from controlled entities

Purchase of intangible assets

Purchase of property and equipment

Proceeds from disposal of property and equipment

Purchase of controlled entity, net of cash acquired

Proceeds from disposal of controlled entities, net of cash disposed

Net cash (used in)/provided by investing activities

Cash flows from financing activities

Issue of loan capital (net of issue costs)

Redemption of loan capital

Net increase/(decrease) in debt issues

Proceeds from Share Entitlement Offer

Dividend reinvestment plan underwrite

Proceeds from exercise of employee options

Purchase of shares on exercise of employee options and rights

Shares purchased for delivery of employee share plan

Purchase of RSP treasury shares

Net sale/(purchase) of other treasury shares

Payment of dividends

Payment of distributions to non-controlling interests

Redemption of 2006 Trust Preferred Securities

Net cash provided by/(used in) financing activities

Net increase/(decrease) in cash and cash equivalents

Effect of exchange rate changes on cash and cash equivalents

Cash and cash equivalents as at the beginning of the year

Cash and cash equivalents as at the end of the year

41

41

41

Financial statements 

Consolidated

Parent Entity

Note

2016

2015

2014

2016

2015

31,817

(16,721)

43

5,050

(8,106)

(3,373)

1,893

30

348

(1,642)

(96)

9,243

6,755

(38,082)

(896)

(253)

(209)

(5,107)

(476)

(4,488)

38,771

(73)

312

32,377

(18,319)

12

5,289

(7,502)

(3,322)

1,921

33

328

(1,754)

(104)

8,959

21,538

(39,569)

(1,000)

(191)

497

11,730

95

(10,027)

8,526

(1,194)

95

(541)

32,136

(18,743)

11

5,732

(7,327)

(2,660)

1,694

48

297

(1,723)

(123)

9,342

31,812

(19,221)

960

3,426

(6,496)

(3,143)

32,151

(20,803)

1,519

3,985

(6,072)

(3,027)

-

-

-

-

-

-

-

-

-

-

7,338

7,753

1,724

6,706

(35,734)

(35,852)

3,932

(156)

126

(3,329)

121

9,079

34,229

9,419

(382)

28,371

(128)

-

(219)

(3,796)

4

(4,861)

33,508

459

284

3,443

18,779

(24,724)

8,471

6,768

(26,551)

(12,443)

14,357

(20,149)

-

-

(707)

(521)

32

-

(104)

(7,245)

3,596

(1,444)

5,213

3,510

-

2

(24)

(27)

(62)

(8)

-

-

(630)

(677)

24

-

648

-

-

(664)

(515)

17

(7,744)

-

(18,715)

(14,581)

2,244

-

6,826

-

1,000

16

(73)

(27)

(69)

(12)

1,768

(385)

3,678

-

-

49

(113)

(27)

(59)

8

(37)

888

(625)

(441)

17

-

(104)

(6,094)

3,596

(1,444)

5,674

3,510

-

2

(24)

(27)

(62)

1

(5,402)

(4,340)

(5,837)

(5,414)

(4,364)

(18)

(763)

4,573

2,825

(580)

14,770

17,015

(52)

-

5,513

(13,743)

2,753

25,760

14,770

(48)

-

(966)

12,824

1,237

11,699

25,760

-

(763)

5,049

2,398

(584)

13,372

15,186

-

-

4,882

(12,711)

2,683

23,400

13,372

22,668

(38,270)

(2,108)

-

511

11,497

729

(9,945)

6,548

(1,544)

158

(2,003)

4,993

(22,779)

102

3,288

(582)

(633)

5

-

16

(15,590)

2,244

-

6,155

-

1,000

16

(73)

(27)

(69)

-

The above cash flow statements should be read in conjunction with the accompanying notes.

2016 Westpac Group Annual Report 

123 

3 
 
 
Notes to the financial statements 

Note 1. Basis of preparation  
This financial report of Westpac Banking Corporation (the Parent Entity), together with its controlled entities (the Group or 
Westpac), for the year ended 30 September 2016 was authorised for issue by the Board of Directors on 7 November 2016. The 
Directors have the power to amend and reissue the financial report. 

The principal accounting policies are set out below and in the relevant notes to the financial statements. The accounting policy 
for the recognition and derecognition of financial assets and financial liabilities precedes Note 10. These accounting policies 
provide details of the accounting treatments adopted for complex balances and where accounting standards provide policy 
choices. These policies have been consistently applied to all the years presented, unless otherwise stated. 

a.  Basis of preparation 
(i)  Basis of accounting 
This financial report is a general purpose financial report prepared in accordance with: 

 

the requirements for an authorised deposit-taking institution under the Banking Act 1959 (as amended); 

  Australian  Accounting  Standards  (AAS)  and  Interpretations  as  issued  by  the  Australian  Accounting  Standards  Board 

(AASB); and  

 

the Corporations Act 2001.  

Westpac Banking Corporation is a for-profit entity for the purposes of preparing this financial report. 

The financial report also complies with International Financial Reporting Standards (IFRS) as issued by the International 
Accounting Standards Board (IASB) and Interpretations as issued by the IFRS Interpretations Committee (IFRIC). It also 
includes additional disclosures required for foreign registrants by the United States Securities and Exchange Commission (US 
SEC). 

All amounts have been rounded in accordance with ASIC Corporations (Rounding in Financial/Directors’ Reports) Instrument 
2016/191, to the nearest million dollars, unless otherwise stated. 

(ii)  Historical cost convention 
The financial report has been prepared under the historical cost convention, as modified by applying fair value accounting to 
available-for-sale securities, and financial assets and liabilities (including derivative instruments) measured at fair value through 
income statement or in other comprehensive income. 

(iii)  Comparative revisions 
Comparative information has been revised where appropriate to conform to changes in presentation in the current year and to 
enhance comparability. 

(iv)  Changes in accounting standards 
No new accounting standards or amendments have been adopted for the year ended 30 September 2016. 

(v)  Business combinations  
Business combinations are accounted for using the acquisition method of accounting. Acquisition cost is measured as the 
aggregate of the fair value at the date of acquisition of the assets given, equity instruments issued or liabilities incurred or 
assumed. Acquisition-related costs are expensed as incurred (except for those costs arising on the issue of equity instruments 
which are recognised directly in equity). 

Identifiable assets acquired and liabilities and contingent liabilities assumed in a business combination are measured at fair 
value on the acquisition date. Goodwill is measured as the excess of the acquisition cost, the amount of any non-controlling 
interest and the fair value of any previous Westpac equity interest in the acquiree, over the fair value of the identifiable net 
assets acquired. 

(vi)  Foreign currency translation 
Functional and presentational currency 
The consolidated financial statements are presented in Australian dollars which is the Parent Entity’s functional and 
presentation currency. The functional currency of offshore entities is usually the main currency of the economy it operates in. 

Transactions and balances 
Foreign currency transactions are translated into the functional currency of the relevant branch or subsidiary using the 
exchange rates prevailing at the dates of the transactions. Foreign exchange gains and losses resulting from the settlement of 
such transactions and from the translation at year end exchange rates of monetary assets and liabilities denominated in foreign 
currencies are recognised in the income statement, except when deferred in other comprehensive income for qualifying cash 
flow hedges and qualifying net investment hedges.  

124 

2016 Westpac Group Annual Report 

 
Notes to the financial statements 

Note 1. Basis of preparation (continued) 
Foreign operations 
Assets and liabilities of foreign branches and subsidiaries that have a functional currency other than the Australian dollar are 
translated at exchange rates prevailing on the balance date. Income and expenses are translated at average exchange rates 
prevailing during the year. Other equity balances are translated at historical exchange rates. The resulting exchange 
differences are recognised in the foreign currency translation reserve and in other comprehensive income. 

On consolidation, exchange differences arising from the translation of borrowings and other foreign currency instruments 
designated as hedges of the net investment in foreign operations are reflected in the foreign currency translation reserve and in 
other comprehensive income. When all or part of a foreign operation is disposed or borrowings that are part of the net 
investments are repaid, a proportionate share of such exchange differences is recognised in the income statement as part of 
the gain or loss on disposal or repayment of borrowing. 

b.  Critical accounting assumptions and estimates 
Applying the Group’s accounting policies requires the use of judgement, assumptions and estimates which impact the financial 
information. The significant assumptions and estimates used are discussed in the relevant notes below: 

  Note 7 

  Note 14 

  Note 15 

  Note 23  

  Note 26 

  Note 28 

  Note 38 

Income tax 

Provisions for impairment charges 

Life insurance assets and life insurance liabilities 

Fair values of financial assets and financial liabilities 

Intangible assets 

Provisions 

Superannuation commitments 

c.  Future developments in accounting standards 
The following new standards and interpretations which may have a material impact on the Group have been issued, but are not 
yet effective and have not been early adopted by the Group: 

AASB 9 Financial Instruments (December 2014) (AASB 9) will replace AASB 139 Financial Instruments: Recognition and 
Measurement (AASB 139). It includes a  forward looking ‘expected credit loss’ impairment model, revised classification and 
measurement model and modifies the approach to hedge accounting. Unless early adopted the standard is effective for the 
30 September 2019 year end. Whilst it is not yet practical to reliably estimate the financial impact on the financial statements, 
the major changes under the standard are outlined below. 

Impairment 
AASB 9 introduces a revised impairment model which requires entities to recognise expected credit losses based on unbiased 
forward looking information, replacing the existing incurred loss model which only recognises impairment if there is objective 
evidence that a loss has been incurred. Key elements of the new impairment model are: 

 

 

 

requires more timely recognition of expected credit losses using a three stage approach. For financial assets where there 
has been no significant increase in credit risk since origination a provision for 12 months expected credit losses is required. 
For  financial  assets  where  there  has  been  a  significant  increase  in  credit  risk  or  where  the  asset  is  credit  impaired  a 
provision for full lifetime expected losses is required; 

expected  credit  losses  are  probability-weighted  amounts  determined  by  evaluating  a  range  of  possible  outcomes  and 
taking into account the time value of money, past events, current conditions and forecasts of future economic conditions. 
This will involve a greater use of judgement than the existing impairment model; and 

interest is calculated on the gross carrying amount of a financial asset, except where the asset is credit impaired. 

Classification and measurement 
AASB 9 replaces the classification and measurement model in AASB 139 with a new model that categorises financial assets 
based on a) the business model within which the assets are managed, and b) whether the contractual cash flows under the 
instrument solely represent the payment of principal and interest.  Financial assets will be measured at: 

 

 

amortised cost where the business model is to hold the financial assets in order to collect contractual cash flows and those 
cash flows represent solely payments of principal and interest; 

fair value through other comprehensive income where the business model is to both collect contractual cash flows and sell 
financial assets and the cash flows represent solely payments of principal and interest. Non-traded equity instruments can 
also be measured at fair value through other comprehensive income; or 

2016 Westpac Group Annual Report 

125 

3 
Note 1. Basis of preparation (continued) 
 

fair value through profit or loss if they are held for trading or if the cash flows on the asset do not solely represent payments 
of  principal  and  interest.  An  entity  can  also  elect  to  measure  a  financial  asset  at  fair  value  through  profit  or  loss  if  it 
eliminates or reduces an accounting mismatch. 

The accounting for financial liabilities is largely unchanged. 

Hedging 
AASB 9 will change hedge accounting by increasing the eligibility of both hedged items and hedging instruments and 
introducing a more principles-based approach to assessing hedge effectiveness. Adoption of the new hedge accounting model 
is optional and current hedge accounting under AASB 139 can continue to be applied until the IASB completes its accounting 
for dynamic risk management project. The Group is yet to determine whether to apply the new hedge accounting model when 
AASB 9 is adopted. 

The Group is in the process of assessing the full impact of the application of AASB 9. The financial impact on the financial 
statements has not yet been determined. 

AASB 15 Revenue from Contracts with Customers (AASB 15) was issued on 28 May 2014 and will be effective for the 
30 September 2019 financial year. The standard provides a single comprehensive model for revenue recognition. It replaces 
AASB 118 Revenue and related interpretations. The application of AASB 15 is not expected to have a material impact on the 
Group. 

AASB 16 Leasing was issued on 24 February 2016 and will be effective for the 30 September 2020 financial year. The main 
changes under the standard are: 

 

 

all operating leases of greater than 12 months duration will be required to be presented on balance sheet. The net present 
value of these leases will be recognised as an asset and a liability; and 

all leases on balance sheet will give rise to a combination of interest expense on the lease liability and depreciation of the 
lease asset.  

The impact of the standard will be determined by the level of operating lease commitments greater than 12 months duration at 
adoption and is not yet practicable to determine. 

AASB 2016-2 Amendments to Australian Accounting Standards – Disclosure Initiative: Amendments to AASB 107 was issued 
on 23 March 2016 and will be effective for the 30 September 2018 year end unless early adopted. Comparatives are not 
required on first application. The standard requires additional disclosures regarding both cash and non-cash changes in 
liabilities arising from financing activities. The standard is not expected to have a material impact on the Group. 

FINANCIAL PERFORMANCE 

Note 2. Segment reporting 
Accounting policy 
Operating segments are presented on a basis consistent with information provided internally to Westpac’s key decision makers 
and reflects the management of the business, rather than the legal structure of the Group.  

Internally, Westpac uses ‘cash earnings’ in assessing the financial performance of its divisions. Management believes this 
allows the Group to:  

  more effectively assess current year performance against prior years;  

 

 

compare performance across business divisions; and  

compare performance across peer companies. 

Cash earnings is viewed as a measure of the level of profit that is generated by ongoing operations and is therefore considered 
in  assessing  distributions.  Cash  earnings  is  neither  a  measure  of  cash  flow  nor  net  profit  determined  on  a  cash  accounting 
basis, as it includes both cash and non-cash adjustments to statutory net profit.  

To determine cash earnings, three categories of adjustments are made to statutory results: 

  material items that key decision makers at Westpac believe do not reflect ongoing operations; 

 

 

items  that  are  not  considered  when  dividends  are  recommended,  such  as  the  amortisation  of  intangibles,  impact  of 
Treasury shares and economic hedging impacts; and 

accounting reclassifications between individual line items that do not impact statutory results. 

Internal charges and transfer pricing adjustments have been reflected in the performance of each operating segment. Inter-
segment pricing is determined on an arm’s length basis. 

126 

2016 Westpac Group Annual Report 

 
 
Notes to the financial statements 

Note 2. Segment reporting (continued) 
Reportable operating segments  
Westpac announced in June 2015 a new operating structure to better align the Group’s divisional structure to customer 
segments, up to 30 September 2015 the accounting and financial performance continued to be reported (both internally and 
externally) on the basis of the previous structure. The new operating structure has seen the Group’s Australian retail and 
business banking operations reorganised under two divisions, Consumer Bank and Business Bank. A key rationale for the 
change has been to improve accountability for the end-to-end customer experience while maintaining the Group’s unique 
portfolio of brands. 

In 2015, Westpac also commenced the sale of certain Pacific island operations. In light of this change, Westpac Pacific is no 
longer reported under Group Businesses (previously called Other Divisions). Its results are now included under Westpac 
Institutional Bank consistent with its line of reporting. 

Refer to Divisional performance in Section 2 for further details. 

Comparatives have been restated to reflect the new organisational structure. 

The operating segments are defined by the customers they service and the services they provide: 

  Consumer Bank (CB):  

-  responsible for sale and service of banking and financial products and services; 

-  customer base is consumer customers in Australia;  

-  operates under the Westpac, St.George, BankSA, Bank of Melbourne and RAMS brands. 

  Business Bank (BB):  

-  responsible for sales and service of banking and financial products and services; 

-  customer base is micro, SME and commercial business customers for facilities up to approximately $150 million; 

-  operates under the Westpac, St.George, BankSA and Bank of Melbourne brands. 

  BT Financial Group (Australia) (BTFG): 

-  Westpac’s Australian wealth management and insurance division;  

-  services  include  the  provision  of  funds  management,  insurance,  financial  advice,  margin  lending,  private  banking  and 

broking services; 

-  operates  under  the  Advance, Ascalon  Capital  Managers,  Asgard,  Licensee  Select,  BT  Select,  and  Securitor  brands,  as 
well  as  the  Advice,  Private  Banking  and  Insurance  operations of Westpac,  St.George, Bank  of  Melbourne  and  BankSA 
brands; 

-  includes the share of the Group’s interest in BT Investment Management (BTIM) which, following Westpac’s partial sale 

(see Note 35), has been equity accounted from July 2015. 

  Westpac Institutional Bank (WIB):  

-  Westpac’s institutional financial services division delivering a broad range of financial products and services;  

-  customer base includes commercial, corporate, institutional and government customers in Australia and New Zealand; 

-  supports customers through branches and subsidiaries located in Australia, New Zealand, US, UK and Asia; 

-  also responsible for Westpac Pacific, providing a range of banking services in Fiji and Papua New Guinea (PNG). 

  Westpac New Zealand: 

-  responsible for sales and service of banking, wealth and insurance products to customers in New Zealand; 

-  customer base includes consumers, business, institutional and government customers; 

-  operates under the Westpac brand for banking products, the Westpac Life brand for  life insurance products and the BT 

brand for wealth products. 

2016 Westpac Group Annual Report 

127 

3 
Note 2. Segment reporting (continued) 
Group Businesses include: 

-  Group items including earnings on capital not allocated to divisions, accounting entries for certain intra-group transactions 
that facilitate the presentation of the performance of the Group’s operating segments, earnings from non-core asset sales 
and certain other head office items such as centrally raised provisions; 

-  Treasury  is  responsible  for  the  management  of  the  Group’s  balance  sheet  including  wholesale  funding,  capital  and 
management of liquidity. Treasury also manages the interest rate risk and foreign exchange risks inherent in the balance 
sheet, including managing the mismatch between Group assets and liabilities. Treasury’s earnings are primarily sourced 
from managing the Group’s balance sheet and interest rate risk, within set risk limits; 

-  Group  Technology1  which  comprises  functions  responsible  for  technology  strategy  and  architecture,  infrastructure  and 

operations, applications development and business integration; and 

-  Core  Support  and  enterprise  services2,  which  comprises  functions  performed  centrally,  including  Australian  banking 

operations, property services, strategy, finance, risk, compliance, legal, and human resources. 

Revisions to expense allocations and cost of funds transfer pricing 
Consistent with Westpac’s objective of improving divisional accountability, in 2015 the Group has adjusted its expense 
allocation methodology and cost of funds transfer pricing, as outlined below. 

Expense allocation 
Internal expense allocation methodologies have been adjusted to increase the responsibility of the Group’s divisions for 
expenses that they control. This has seen changes to some cost allocations (particularly related to resource usage and 
investment) with a portion of Group costs (mostly relating to finance, HR and risk functions) retained in the Group Businesses 
division. 

Cost of funds transfer pricing changes 
Following implementation of the Liquidity Coverage Ratio and other changes to the management of the balance sheet, the 
Group has adjusted its cost of funds transfer pricing. The changes included: 

 

 

improved allocation of liquidity costs to better reflect the funding mix and deposit quality of divisions; and  

changes to the allocation of wholesale funding costs to divisions, including incorporating the credit costs  associated with 
Tier 1 and Tier 2 capital instruments. 

The net impact of expense and cost of funds transfer pricing changes has led to a smaller contribution from the Group 
Businesses division and WIB, and larger contributions from CB and BB. 

The comparative restatements impact all divisional results but have no impact on the Group’s reported results or cash earnings. 

The following tables present the segment results on a cash earnings basis:  

1  Costs are fully allocated to other divisions in the Group. 
2  Costs are partially allocated to other divisions in the Group, with costs attributed to enterprise activity retained in Group Businesses. 

128 

2016 Westpac Group Annual Report 

 
 
                                                           
Note 2. Segment reporting (continued) 

Notes to the financial statements 

2016

$m

Net interest income

Non-interest income

Net operating income before 
operating expenses and 
impairment charges

Operating expenses

Impairment charges

Profit before income tax

Income tax expense
Profit attributable to 
non-controlling interests

Cash earnings for the year

Net cash earnings adjustments
Net profit attributable to owners 
of Westpac Banking Corporation

Additional information

Depreciation, amortisation 
and impairments

Westpac
Institutional
Bank

Westpac
New
Zealand

Group 
Businesses

Consumer 
Bank

Business 
Bank

7,171

850

3,959

1,104

BT
Financial
Group
(Australia)

498

1,908

8,021

(3,270)

(492)

4,259

(1,278)

-

2,981

(116)

5,063

(1,796)

(410)

2,857

(858)

-

1,999

(10)

2,865

1,989

2,406

(1,160)

-

1,246

(370)

-

876

(32)

844

1,562

1,536

1,588

449

3,098

(1,347)

(177)

1,574

(469)

(7)

1,098

-

1,098

2,037

(856)

(54)

1,127

(315)

-

812

2

814

Net cash
earnings
adjustment

Income 
Statement

(200)

(18)

15,148

5,837

(218)

(319)

-

(537)

160

20,985

(9,217)

(1,124)

10,644

(3,184)

-

(15)

(377)

7,445

Total

15,348

5,855

21,203

(8,898)

(1,124)

11,181

(3,344)

(15)

7,822

(377)

570

8

578

(469)

9

118

(54)

(8)

56

(221)

(165)

7,445

(116)

(36)

(43)

(115)

(97)

(524)

(931)

Balance Sheet
Total assets1
Total liabilities
Additions of property
and equipment and intangible assets
1  Total assets for BT Financial Group (Australia) include the equity accounted carrying value of the investment in BTIM of $718 million. 

116,804

100,166

781,021

120,653

351,528

839,202

110,416

156,804

244,817

186,629

72,408

38,217

39,710

82,071

1,321

178

459

417

88

83

96

2015

$m

Net interest income

Non-interest income
Net operating income before 
operating expenses and 
impairment charges

Operating expenses

Impairment charges

Profit before income tax

Income tax expense

Profit attributable to 
non-controlling interests

Cash earnings for the year

Net cash earnings adjustments

Net profit attributable to owners 
of Westpac Banking Corporation

Additional information

Depreciation, amortisation 
and impairments

Consumer 
Bank

Business 
Bank

6,396

940

3,767

1,068

BT
Financial
Group
(Australia)

445

2,192

7,336

(3,113)

(478)

3,745

(1,125)

-

2,620

(116)

4,835

(1,731)

(273)

2,831

(852)

-

1,979

(10)

2,504

1,969

2,637

(1,286)

4

1,355

(409)

(32)

914

(23)

891

Westpac
Institutional
Bank

Westpac
New
Zealand

Group 
Businesses

1,638

1,578

1,552

457

3,216

(1,319)

38

1,935

(584)

(8)

1,343

-

2,009

(808)

(44)

1,157

(313)

(3)

841

-

441

66

507

(378)

-

129

9

(15)

123

341

Net cash
earnings
adjustment

Income 
Statement

28

1,074

14,267

7,375

1,102

(838)

-

264

(74)

2

192

21,642

(9,473)

(753)

11,416

(3,348)

(56)

8,012

Total

14,239

6,301

20,540

(8,635)

(753)

11,152

(3,274)

(58)

7,820

192

1,343

841

464

8,012

(118)

(27)

(42)

(132)

(93)

(1,047)

(1,459)

Balance Sheet
Total assets1
Total liabilities
Additions of property
and equipment and intangible assets
1  Total assets for BT Financial Group (Australia) include the equity accounted carrying value of the investment in BTIM of $756 million. 

108,589

175,247

149,346

328,566

758,241

246,147

812,156

127,600

127,316

99,577

71,538

63,490

37,168

35,813

1,313

768

282

90

42

73

58

2016 Westpac Group Annual Report 

129 

3 
 
 
 
 
Note 2. Segment reporting (continued) 

2014

$m

Net interest income

Non-interest income

Net operating income before 
operating expenses and 
impairment charges

Operating expenses

Impairment charges

Profit before income tax

Income tax expense

Profit attributable to 
non-controlling interests

Cash earnings for the year

Net cash earnings adjustments

Net profit attributable to owners 
of Westpac Banking Corporation

Additional information
Depreciation, amortisation 
and impairments

Balance Sheet

Total assets

Total liabilities
Additions of property
and equipment and intangible assets

Consumer 
Bank

Business 
Bank

5,917

934

3,567

1,022

BT
Financial
Group
(Australia)

403

2,257

6,851

(3,007)

(424)

3,420

(1,028)

-

2,392

(116)

4,589

(1,653)

(248)

2,688

(807)

-

1,881

(9)

2,276

1,872

2,660

(1,305)

2

1,357

(408)

(39)

910

(22)

888

Westpac
Institutional
Bank

Westpac
New
Zealand

Group 
Businesses

1,624

1,626

1,420

438

3,250

(1,202)

126

2,174

(646)

(9)

1,519

-

1,858

(756)

(24)

1,078

(296)

(3)

779

-

565

47

612

(323)

(82)

207

(45)

(15)

147

80

Net cash
earnings
adjustment

Income 
Statement

46

71

13,542

6,395

117

(301)

-

(184)

115

2

(67)

19,937

(8,547)

(650)

10,740

(3,115)

(64)

7,561

Total

13,496

6,324

19,820

(8,246)

(650)

10,924

(3,230)

(66)

7,628

(67)

1,519

779

227

7,561

(91)

(25)

(45)

(93)

(80)

(469)

(803)

308,537

160,638

141,253

110,192

31,803

34,288

122,190

132,965

65,874

57,568

101,185

770,842

225,854

721,505

86

287

72

227

89

779

1,540

130 

2016 Westpac Group Annual Report 

 
 
 
 
Note 2. Segment reporting (continued) 
Reconciliation of cash earnings to net profit 

$m

Cash earnings for the year

Cash earnings adjustments:

Partial sale of BTIM

Capitalised technology cost balances

Amortisation of intangible assets

Acquisition, transaction and integration expenses

Lloyds tax adjustments

Fair value gain/(loss) on economic hedges

Ineffective hedges

Treasury shares

Buyback of government guaranteed debt

Westpac Bicentennial Foundation grant

Prior year tax provisions

Bell litigation provision

Fair value amortisation of financial instruments

Total Cash earnings adjustments
Net profit attributable to owners of Westpac Banking Corporation

Notes to the financial statements 

2016

7,822

-

-

(158)

(15)

-

(203)

9

(10)

-

-

-

-

-

2015

7,820

665

(354)

(149)

(66)

64

33

(1)

(1)

1

-

-

-

-

(377)

7,445

192

8,012

2014

7,628

-

-

(147)

(51)

-

105

(46)

(7)

42

(70)

70

54

(17)

(67)
7,561  

Further details of the above cash earnings adjustments, which are all net of tax, are provided in Divisional performance in 
Section 2. 

Revenue from products and services 
Details of revenue from external customers by product or service are disclosed in Notes 3 and 4. No single customer amounted 
to greater than 10% of the Group’s revenue. 

Geographic segments 
Geographic segments are based on the location of the office where the following items were recognised: 

Revenue

Australia

New Zealand
Other1

Total
Non-current assets2

Australia

New Zealand
Other1

2016

$m

32,868

4,158

633

37,659

12,406

774

77

%

87.3

11.0

1.7

100.0

93.6

5.8

0.6

Total
1  Other included Pacific Islands, Asia, the Americas and Europe. 
2  Non-current assets included property and equipment and intangible assets. 

13,257

100.0

2015

$m

33,991

4,937

742

39,670

11,949

751

466

13,166

%

85.7

12.4

1.9

100.0

90.8

5.7

3.5

100.0

2014

$m

32,880

4,738

1,025

38,643

12,828

797

433

14,058

%

85.1

12.3

2.6

100.0

91.2

5.7

3.1

100.0

2016 Westpac Group Annual Report 

131 

3 
 
 
 
 
 
 
Note 3. Net interest income 
Accounting policy 
Interest income and expense for all interest earning financial assets and interest bearing financial liabilities, detailed within the 
table below, are recognised using the effective interest rate method. Net income from treasury’s interest rate and liquidity 
management activities is included in net interest income. 

The effective interest rate method calculates the amortised cost of a financial instrument by discounting the financial 
instrument’s estimated future cash receipts or payments to their present value and allocates the interest income or interest 
expense, including any fees, costs, premiums or discounts integral to the instrument, over its expected life. 

$m

Interest income

Cash and balances with central banks

Receivables due from other financial institutions

Net ineffectiveness on qualifying hedges

Trading securities and financial assets designated at fair value

Available-for-sale securities

Loans

Regulatory deposits with central banks overseas

Due from subsidiaries

Other interest income

Total interest income

Interest expense

Payables due to other financial institutions

Deposits and other borrowings

Trading liabilities

Debt issues

Due to subsidiaries

Loan capital

Other interest expense

Total interest expense

Net interest income

Consolidated

Parent Entity

2016

2015

2014

2016

2015

260

100

12

645

1,808

28,953

13

-

31

219

87

(13)

1,032

1,634

225

84

(58)

1,482

1,386

228

64

8

585

1,625

170

50

(8)

956

1,445

29,307

29,104

24,641

24,468

12

-

17

18

-

7

13

4,608

31

12

4,933

17

31,822

32,295

32,248

31,803

32,043

(345)

(9,369)

(2,520)

(3,737)

-

(589)

(114)

(304)

(300)

(10,669)

(11,499)

(2,475)

(3,908)

-

(535)

(137)

(2,523)

(3,813)

-

(490)

(81)

(344)

(8,074)

(2,206)

(3,101)

(4,788)

(571)

(98)

(304)

(9,008)

(2,476)

(3,205)

(4,873)

(495)

(141)

(16,674)

(18,028)

(18,706)

(19,182)

(20,502)

15,148

14,267

13,542

12,621

11,541

Of the amounts noted in total interest income and total interest expense, the amounts related to financial instruments not 
measured at fair value through income statement were as follows: 

$m
Interest income

Interest expense

Consolidated

Parent Entity

2016
30,941

13,101

2015
31,276

14,363

2014
30,824

14,996

2016
30,986

15,993

2015
31,095

16,923

132 

2016 Westpac Group Annual Report 

 
 
 
 
 
Notes to the financial statements 

Note 4. Non-interest income 
Accounting policy 
Fees and commissions 
Fees and commission income are recognised as follows: 

  Facility  fees  are  primarily  earned  for  the  provision  of  credit  and  other  facilities  to  customers  and  are  recognised  as  the 

services were provided; 

  Transaction fees are earned for facilitating transactions and are recognised once the transaction is executed; 

  Other  non-risk  fee  income  includes  advisory  and  underwriting  fees  which  are  recognised  when  the  related  service  is 

completed. 

Income  which  forms  an  integral  part  of  the  effective  interest  rate  of  a  financial  instrument  is  recognised  using  the  effective 
interest method and recorded in interest income (for example, loan origination fees). 

Funds management income 
Funds  management  fees  earned  for  the  ongoing  management  of  customer  funds  and  investments  are  recognised  over  the 
period of management. 

Premium income 
Premium income includes premiums earned for life insurance, life investment and general insurance products: 

 

 

Life insurance premiums with a regular due date are recognised as revenue on an accrual basis. Premiums with no due 
date are recognised on a cash received basis.  

Life investment premiums included a management fee component which is recognised as funds management income over 
the period the service is provided. The deposit components of life insurance and investment contracts are not revenue and 
were treated as movements in life insurance policy liabilities.  

  General insurance premium comprises amounts charged to policyholders, excluding taxes and is recognised based on the 
likely pattern in which the insured risk is likely to emerge. The portion not yet earned based on the pattern assessment is 
recognised as unearned premium liability. 

Claims expense 
 

Life and general insurance contract claims are recognised as an expense when the liability is established. 

  Claims  incurred  in  respect  of  life  investment  contracts  represent  withdrawals  and  are  recognised  as  a  reduction  in  life 

insurance liabilities. 

Trading income 
  Realised  and  unrealised  gains  or  losses  from  changes  in  the  fair  value  of  trading  assets,  liabilities  and  derivatives  are 
recognised in the period in which they arise (except day one profits or losses which are deferred, refer to Note 23). Those 
relating to foreign exchange related products are recognised in foreign exchange income, the remaining gains and losses 
are recognised in other trading products. 

  Dividend income on the trading portfolio is recorded as part of trading income.  

  Net income related to Treasury’s interest rate and liquidity management activities is included in net interest income. 

Dividend income 
  Dividends on quoted shares are recognised on the ex-dividend date.  

  Dividends on unquoted shares are recognised when the company’s right to receive payment is established. 

2016 Westpac Group Annual Report 

133 

3 
Note 4. Non-interest income (continued) 

$m

Fees and commissions

Facility fees

Transaction fees and commissions received

Other non-risk fee income

Transactions with subsidiaries

Total fees and commissions

Wealth management and insurance income

Life insurance and funds management net operating income

General insurance and lenders mortgage insurance net operating income

Total wealth management and insurance income
Trading income1

Foreign exchange income

Other trading products

Total trading income

Other income

Dividends received from subsidiaries

Dividends received from other entities

Net gain on disposal of assets

Net gain/(loss) on ineffective hedges

Net gain/(loss) on hedging overseas operations
Net gain/(loss) on derivatives held for risk management purposes2
Net gain/(loss) on financial instruments designated at fair value

Gain on disposal of controlled entities

Rental income on operating leases

Share of associates' net profit

Other

Total other income

Total non-interest income

Wealth management and insurance income comprised

Funds management income

Life insurance premium income

Life insurance commissions, investment income and other income

Life insurance claims and changes in life insurance liabilities

General insurance and lenders mortgage insurance net premiums earned
General insurance and lenders mortgage insurance investment, commissions and 
other income

General insurance and lenders mortgage insurance claims incurred, underwriting and 
commission expenses

Consolidated

Parent Entity

2016

2015

2014

2016

1,297

1,177

281

-

1,342

1,247

353

-

1,329

1,254

343

-

1,256

965

252

426

20153

1,287

1,025

323

595

2,755

2,942

2,926

2,899

3,230

1,657

242

1,899

760

364

1,124

-

7

1

-

(6)

(88)

(6)

1

109

30

11

59

5,837

1,006

1,114

386

(849)

455

2,033

195

2,228

708

256

964

-

12

103

2

(1)

(27)

(10)

1,041

54

5

62

1,241

7,375

1,334

1,002

530

(833)

453

2,000

254

2,254

530

487

-

-

-

713

299

1,017

1,012

-

-

-

622

275

897

-

11

97

-

12

(27)

(14)

-

32

-

87

198

6,395

1,337

881

639

(857)

426

954

1,509

6

-

-

(241)

(88)

-

1

74

-

-

10

95

2

(77)

(27)

11

-

30

-

42

706

4,617

1,595

5,722

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

70

30

22

(283)

(288)

(194)

Total wealth management and insurance income
1  Trading income represents a component of total markets income from our WIB markets business, Westpac Pacific and Treasury foreign exchange 

2,254

1,899

2,228

-

operations in Australia and New Zealand. 
Income from derivatives held for risk management purposes reflected the impact of economic hedges of foreign currency capital and earnings. 

2 
3  Comparatives have been revised for consistency. 

134 

2016 Westpac Group Annual Report 

 
 
 
Note 5. Operating expenses 

$m

Staff expenses

Employee remuneration, entitlements and on-costs
Superannuation expense1

Share-based payments

Restructuring costs

Total staff expenses

Occupancy expenses

Operating lease rentals

Depreciation of property and equipment

Other

Total occupancy expenses

Technology expenses
Amortisation and impairment of software assets2
Depreciation and impairment of IT equipment2

Technology services

Software maintenance and licences

Telecommunications

Data processing

Total technology expenses

Other expenses
Professional and processing services3

Amortisation and impairment of intangible assets
and deferred expenditure

Postage and stationery

Advertising

Credit card loyalty programs

Westpac Bicentennial Foundation grant

Non-lending losses

(Reversal of impairment)/impairment on investments
in subsidiaries

Other expenses

Total other expenses

Notes to the financial statements 

Consolidated

Parent Entity

2016

2015

2014

2016

2015

4,005

369

135

92

4,601

622

285

125

1,032

571

156

672

277

181

72

4,094

362

174

74

4,704

586

229

139

954

1,051

170

575

221

204

67

3,990

336

184

61

4,571

565

199

140

904

493

105

541

199

167

69

3,233

304

108

89

3,734

554

225

105

884

503

136

518

235

160

70

3,199

294

119

71

3,683

507

190

113

810

927

152

432

181

178

65

1,929

2,288

1,574

1,622

1,935

741

216

217

156

144

-

81

-

100

615

221

204

150

134

-

74

-

129

1,655

1,527

580

223

205

159

136

100

(23)

-

118

1,498

535

197

175

110

144

-

74

(4)

101

1,332

425

207

159

117

134

-

64

19

220

1,345

Operating expenses
7,773
1  Superannuation expense includes both defined contribution and defined benefit expense. Further details of the Group's defined benefit plans are in 

7,572

9,473

8,547

9,217

2 

Note 38. 
In 2015, the Group reviewed the depreciation method and useful lives of certain technology assets, resulting in increased depreciation, amortisation 
and impairment of $505 million which otherwise would have been recognised over the following 8 years. Refer to Note 26 for further details on 
Intangible assets. 

3  Professional and processing services relates to services provided by external suppliers and includes costs associated with professional contractors, 

legal and audit services, consultants and costs associated with operations processing. 

2016 Westpac Group Annual Report 

135 

3 
 
Note 6. Impairment charges 
Accounting policy 
Impaired loans  
A loan, or group of loans, is impaired when there is objective evidence that its principal or interest repayments may not be 
recoverable. An impairment charge is recognised when the financial impact of the non-recoverable loan can be reliably 
measured. At each balance sheet date, the Group assesses whether any loans are impaired, recognising an impairment 
charge if required.  

Objective evidence of impairment could include a breach of contract with the Group such as a default on interest or principal 
payments, a borrower experiencing significant financial difficulties or observable economic conditions that correlate to defaults 
on a group of loans. 

If a loan is impaired, the impairment charge is measured as the difference between the loan’s current carrying amount and the 
present value of its estimated future cash flows. The estimated future cash flows exclude any expected future credit losses 
which have not yet occurred and are discounted to their present value using the loan’s original effective interest rate. If a loan 
has a variable interest rate, the discount rate for measuring any impairment is the current effective interest rate. 

The impairment charge is recognised in the income statement with a corresponding reduction of the carrying value of the loan 
through an offsetting provision account (see Note 14).  

In subsequent periods, objective evidence may indicate that an impairment charge should be reversed. Objective evidence 
could include a borrower’s credit rating or financial circumstances improving. The impairment charge is reversed in the income 
statement of that future period and the related provision for impairment is reduced. 

Uncollectable loans 
An impaired loan may become uncollectable in full or part if, after following the Group’s loan recovery procedures, the Group 
remains unable to collect that loan’s contractual repayments. Uncollectable loans are written off against their related provision 
for impairment, after all possible recoveries have been made. 

The Group may subsequently be able to recover cash flows from loans written off. In the period which these recoveries are 
made, they are recognised in the income statement. 

Critical accounting assumptions and estimates relating to impairment charges are included in Note 14. 

$m
Individually assessed provisions raised
Write-backs

Recoveries

Collectively assessed provisions raised

Impairment charges 

Consolidated

Parent Entity

2016
727
(210)

(137)

744

1,124

2015
566
(297)

(131)

615

753

2014
684
(433)

(106)

505

650

2016
694
(188)

(94)

510

922

2015
457
(274)

(82)

521

622

Refer to Note 14 for further details on Provisions for impairment charges. 

136 

2016 Westpac Group Annual Report 

 
 
 
 
Notes to the financial statements 

Note 7. Income tax  
Accounting policy 
The tax expense for the year comprises current and deferred tax. Tax is recognised in the income statement, except to the 
extent that it relates to items recognised directly in other comprehensive income, in which case it is recognised in the statement 
of other comprehensive income. 

Current tax is the tax payable for the year using enacted or substantively enacted tax rates and laws for each jurisdiction. 
Current tax also includes adjustments to tax payable for previous years. 

Deferred tax accounts for temporary differences between the carrying amounts of assets and liabilities in the financial 
statements and their values for taxation purposes. 

Deferred tax is determined using the enacted or substantively enacted tax rates and laws for each jurisdiction which are 
expected to apply when the assets will be realised or the liabilities settled.  

Deferred tax assets and liabilities have been offset where they relate to the same taxation authority, the same taxable entity 
or group, and where there is a legal right and intention to settle on a net basis. 

Deferred tax assets are recognised to the extent that it is probable that future taxable profits will be available to utilise the 
assets.  

Deferred tax is not recognised for the following temporary differences: 

 

 

 

the initial recognition of assets or liabilities in a transaction that is not a business combination and that affects neither the 
accounting nor taxable profit or loss; 

the initial recognition of goodwill in a business combination; 

retained earnings in subsidiaries which the Parent Entity does not intend to distribute for the foreseeable future. 

The Parent Entity is the head entity of a tax consolidated group with its wholly owned, Australian subsidiaries. All entities in the 
tax consolidated group have entered into a tax sharing agreement which, in the opinion of the Directors, limits the joint and 
several liabilities in the case of a default by the Parent Entity. 

Tax expense and income deferred tax balances arising from temporary differences are recognised using a ‘group allocation 
basis’. As head entity, the Parent Entity recognises all current tax balances and deferred tax assets arising from unused tax 
losses and relevant tax credits for the tax-consolidated group. The Parent Entity fully compensates/is compensated by the other 
members for these balances. 

Critical accounting assumptions and estimates 
The Group operates in multiple tax jurisdictions and significant judgement is required in determining the worldwide current tax 
liability. There are many transactions with uncertain tax outcomes and provisions are held to reflect these tax uncertainties. 

2016 Westpac Group Annual Report 

137 

3 
Note 7. Income tax (continued) 
Income tax expense 
The income tax expense for the year reconciles to the profit before income tax as follows: 

$m

Profit before income tax

Tax at the Australian company tax rate of 30%

The effect of amounts which are not deductible
(assessable) in calculating taxable income

Hybrid capital distributions

Life insurance:

Tax adjustment on policyholder earnings

Adjustment for life business tax rates

Dividend adjustments

Other non-assessable items

Other non-deductible items

Adjustment for overseas tax rates

Income tax (over)/under provided in prior years
Other items1

Total income tax expense 

Income tax analysis

Income tax expense comprises:

Current income tax

Movement in deferred tax

Income tax (over)/under provision in prior years

Total income tax expense 

Total Australia

Total Overseas

Consolidated

Parent Entity

2016

2015

2014

10,644

3,193

11,416

3,425

10,740

3,222

2016

8,744

2,623

2015

8,868

2,660

50

46

36

(2)

-

(4)

(10)

35

(26)

(65)

13

-

(4)

11

(52)

25

(27)

(88)

12

3,184

3,348

3

(4)

7

(22)

46

(21)

(14)

(138)

3,115

50

-

1

(286)

(5)

27

(4)

(65)

96

46

-

1

(453)

(23)

19

3

(76)

(56)

2,437

2,121

3,351

3,347

2,704

2,540

2,329

(102)

(65)

3,184

2,835

349

89

(88)

3,348

2,964

384

425

(14)

3,115

2,694

421

3,115

(38)

(65)

2,437

2,426

11

2,437

(132)

(76)

2,121

2,117

4

2,121

Total income tax expense 
1  2014 includes the release of provisions no longer required following the finalisation of prior year taxation matters. 

3,348

3,184

The effective tax rate was 29.9% in 2016 (2015: 29.3%, 2014: 29.0%). 

138 

2016 Westpac Group Annual Report 

 
 
 
 
 
Note 7. Income tax (continued) 
Deferred tax assets 
The balance comprises temporary differences attributable to: 

$m

Amounts recognised in the income statements

Provisions for impairment charges on loans

Provision for long service leave, annual leave and other employee benefits

Financial instruments

Property and equipment

Other provisions

Other liabilities

Notes to the financial statements 

Consolidated

Parent Entity

2016

2015

2016

2015

983

300

49

234

173

356

906

299

269

235

182

334

793

272

8

220

163

356

726

274

221

222

164

326

Total amounts recognised in the income statements

2,095

2,225

1,812

1,933

Amounts recognised directly in other comprehensive income

Available-for-sale securities

Defined benefit deficit

Total amounts recognised directly in other comprehensive income

Gross deferred tax assets

Set-off of deferred tax assets and deferred tax liabilities

Net deferred tax assets

Movements

Opening balance 

Recognised in the income statements

Recognised in other comprehensive income

Set-off of deferred tax assets and deferred tax liabilities

Closing balance

Deferred tax liabilities 
The balance comprises temporary differences attributable to: 

$m

Amounts recognised in the income statements

Financial instruments

Finance lease transactions

Property and equipment

Life insurance assets

Other assets

Total amounts recognised in the income statements

Amounts recognised directly in other comprehensive income

Cash flow hedges

Gross deferred tax liabilities

Set-off of deferred tax assets and deferred tax liabilities

Net deferred tax liabilities

Movements

Opening balance 

Recognised in the income statements

Recognised in other comprehensive income

Set-off of deferred tax assets and deferred tax liabilities

Closing balance 

(1)

82

81

2,176

(624)

1,552

1,377

792

7

(624)

1,552

12

62

74

2,299

(922)

1,377

1,397

886

16

(922)

1,377

(1)

79

78

1,890

(300)

1,590

1,463

428

(1)

(300)

1,590

18

61

79

2,012

(549)

1,463

1,322

689

1

(549)

1,463

Consolidated

Parent Entity

2016

2015

2016

2015

42

134

181

79

293

729

(69)

660

(624)

36

55

690

(85)

(624)

36

249

142

112

73

385

961

16

977

(922)

55

55

975

(53)

(922)

55

2

78

183

-

71

334

(34)

300

(300)

-

-

390

(90)

(300)

-

204

41

116

-

132

493

56

549

(549)

-

-

557

(8)

(549)

-

2016 Westpac Group Annual Report 

139 

3 
 
 
 
 
Note 7. Income tax (continued) 
Unrecognised deferred tax balances 
The following potential deferred tax balances have not been recognised. The values shown are the gross balances and not tax 
effected. The tax effected balances would be approximately 30% of the values shown. 

$m

Unrecognised deferred tax asset

Tax losses on revenue account

Unrecognised deferred tax liability
Gross retained earnings of subsidiaries which the Parent Entity does 
not intend to distribute in the foreseeable future

Consolidated

Parent Entity

2016

204

51

2015

80

49

2016

180

-

2015

72

-

Note 8. Earnings per share 
Accounting policy 
Basic earnings per share (EPS) is calculated by dividing the net profit attributable to shareholders, by the weighted average 
number of ordinary shares on issue during the year, adjusted for treasury shares. Diluted EPS is calculated by adjusting the 
basic earnings per share by assuming all dilutive potential ordinary shares (share based payments – Note 37 and convertible 
loan capital – Note 20) are converted. 

Consolidated

$m

Net profit attributable to shareholders
Adjustment for RSP dividends1

Adjustment for potential dilution:

Distributions to convertible loan capital holders2

Adjusted net profit attributable to shareholders
Weighted average number of ordinary shares (millions)3

2016

2015

2014

Basic

Diluted

Basic

Diluted

Basic

Diluted

7,445

7,445

8,012

8,012

7,561

7,561

(5)

-

7,440

-

222

7,667

(6)

-

8,006

-

(10)

-

184

8,196

-

7,551

165

7,726

Weighted average number of ordinary shares on issue

3,322

3,322

3,150

3,150

3,125

3,125

Treasury shares (including RSP share rights)

(9)

(9)

(10)

(10)

(11)

(11)

Adjustment for potential dilution:

Share-based payments
Convertible loan capital2

-

-

4

203

-

-

6

157

-

-

9

130

Adjusted weighted average number of ordinary shares
Earnings per ordinary share (cents)3
1  RSP share rights are explained in Note 37. Some RSP share rights have not vested and are not ordinary shares but do receive dividends. These 

3,114

242.5

255.0

224.6

3,140

3,303

3,313

248.2

3,520

217.8

3,253

237.6

RSP dividends are deducted to show the profit attributable to ordinary shareholders. 

2  The Group has issued convertible loan capital which is expected to convert into ordinary shares in the future (see Note 20 for further details). These 

convertible loan capital instruments are all dilutive and diluted EPS is therefore calculated as if the instruments had already been converted. 
3  Comparative information has been restated to incorporate the bonus element of the share entitlement offer in the weighted average number of 

ordinary shares. 

140 

2016 Westpac Group Annual Report 

 
 
 
 
 
Note 9. Average balance sheet and interest rates 
The daily average balances of the Group’s interest earning assets and interest bearing liabilities are shown below along with 
their interest income or expense. 

Notes to the financial statements 

Consolidated

Assets

Interest earning assets
Receivables due from other 
financial institutions:

Australia

New Zealand

Overseas

Trading securities and financial
assets designated at fair value:

Australia

New Zealand

Overseas

Available-for-sale securities:

Australia

New Zealand

Overseas

Regulatory deposits:

Other overseas

Loans and other receivables1:

Australia

New Zealand

Overseas

Total interest earning assets and 
interest income

Non-interest earning assets 
Cash, receivables due from other financial 
institutions and regulatory deposits

Derivative financial instruments

Life insurance assets
All other assets2

Total non-interest earning assets

Average
Balance
$m

2016

Interest
Income
$m

Average
Rate 
%

Average
Balance
$m

2015

Interest
Income
$m

Average
Rate 
%

Average
Balance
$m

2014

Interest
Income
$m

Average
Rate 
%

9,616

449

1,292

18,632

4,105

3,339

84

6

10

481

118

46

48,151

1,581

3,193

2,710

141

86

0.9

1.3

0.8

2.6

2.9

1.4

3.3

4.4

3.2

2,542

359

7,005

28,077

3,812

4,772

63

6

18

822

138

72

36,974

1,422

2,886

2,040

130

82

2.5

1.7

0.3

2.9

3.6

1.5

3.8

4.5

4.0

2,433

294

5,151

60

5

19

32,877

4,358

10,134

1,226

132

124

27,222

1,230

2,384

1,351

107

49

1,197

13

1.1

1,147

12

1.0

1,369

18

532,172

25,162

68,370

28,617

3,617

477

4.7

5.3

1.7

502,474

25,280

63,349

28,377

3,818

432

5.0

6.0

1.5

474,570

25,498

59,240

25,979

3,449

331

721,843

31,822

4.4

683,814

32,295

4.7

647,362

32,248

2.5

1.7

0.4

3.7

3.0

1.2

4.5

4.5

3.6

1.3

5.4

5.8

1.3

5.0

2,431

48,666

12,702

57,913

121,712

1,970

49,400

11,590

51,929

114,889

1,513

28,866

13,687

45,696

89,762

Total assets
1  Loans and other receivables are stated net of provisions for impairment charges on loans. Other receivables include cash and balances with central 

737,124

798,703

843,555

banks and other interest earning assets. 
Includes property and equipment, intangibles, deferred tax, non-interest bearing loans relating to mortgage offset accounts and other assets. 

2 

2016 Westpac Group Annual Report 

141 

3 
 
Note 9. Average balance sheet and interest rates (continued) 

Consolidated

2016

2015

2014

Average
Balance
$m

Interest
Expense
$m

Average
Rate 
%

Average
Balance
$m

Interest
Expense
$m

Average
Rate 
%

Average
Balance
$m

Interest
Expense
$m

Average
Rate 
%

Liabilities

Interest bearing liabilities
Payables due to other 
financial institutions:

Australia

New Zealand

Overseas

Deposits and other borrowings:

Australia

New Zealand

Overseas

Loan capital:

Australia

Overseas

Other interest bearing liabilities1:

Australia

New Zealand

Overseas

Total interest bearing liabilities
and interest expense

Non-interest bearing liabilities
Deposits and payables due to 
other financial institutions:

Australia

New Zealand

Overseas

Derivative financial instruments

Life insurance policy liabilities
All other liabilities2

Total non-interest bearing liabilities

Total liabilities

Shareholders’ equity

Non-controlling interests

Total equity

16,570

567

2,811

376,115

48,251

29,336

12,150

1,687

301

10

34

7,801

1,280

288

513

76

164,871

5,574

14,067

851

787

10

1.8

1.8

1.2

2.1

2.7

1.0

4.2

4.5

3.4

5.6

1.2

11,839

584

5,417

357,199

45,555

30,760

10,888

753

247

14

43

8,815

1,643

211

492

43

164,075

5,856

12,842

716

661

3

2.1

2.4

0.8

2.5

3.6

0.7

4.5

5.7

3.6

5.1

0.4

10,253

547

4,767

342,385

42,444

29,347

8,729

1,358

250

11

39

9,850

1,453

196

424

66

151,742

5,824

12,364

2,617

552

41

667,276

16,674

2.5

640,628

18,028

2.8

606,553

18,706

2.4

2.0

0.8

2.9

3.4

0.7

4.9

4.9

3.8

4.5

1.6

3.1

36,594

4,105

1,023

55,956

10,985

11,145

119,808

787,084

55,896

575

56,471

843,555

29,948

3,531

1,061

51,808

10,035

11,477

107,860

748,488

49,361

854

50,215

798,703

23,826

3,169

812

31,172

12,359

11,894

83,232

689,785

46,477

862

47,339

737,124

Total liabilities and equity
1 
2 

Include net impact of Treasury balance sheet management activities. 
Include other liabilities, provisions, current and deferred tax liabilities. 

142 

2016 Westpac Group Annual Report 

 
 
 
Notes to the financial statements 

Note 9. Average balance sheet and interest rates (continued) 
Net interest income may vary from year to year due to changes in the volume of, and interest rates associated with, interest 
earning assets and interest bearing liabilities. The table below allocates the change in net interest income between changes in 
volume and interest rate for those assets and liabilities. 

Calculation of variances 
  Volume changes are determined based on the movements in average asset and liability balances. 

 

Interest rate changes are determined based on the change in interest rate associated with those assets and liabilities. 

Where variances arise due to a combination of volume and interest rate changes, the absolute dollar value of each change is 
allocated in proportion to their impact on the total change. 

Consolidated

$m

Interest earning assets
Receivables due from other financial institutions:

Australia

New Zealand

Overseas

Trading securities and financial assets designated at fair value:

Australia

New Zealand

Overseas

Available-for-sale securities:

Australia

New Zealand

Overseas

Regulatory deposits:

Overseas

Loans and other receivables:

Australia

New Zealand

Overseas

Total change in interest income

Interest bearing liabilities

Payables due to other financial institutions:

Australia

New Zealand

Overseas

Deposits and other borrowings:

Australia

New Zealand

Overseas

Loan capital:

Australia

Overseas

Other interest bearing liabilities:

Australia

New Zealand

Overseas

Total change in interest expense

Change in net interest income:

Australia

New Zealand

Overseas

Total change in net interest income

2016

Change Due to

2015

Change Due to

Volume

Rate

Total

Volume

Rate

Total

3

1

7

(179)

(17)

(66)

441

23

25

-

-

(8)

(225)

23

14

(249)

-

8

3

1

(1)

(404)

6

(52)

192

23

33

(3)

(3)

(6)

1,499

(1,717)

(218)

239

31

130

70

2,004

(1,957)

175

2

(15)

(277)

11

(22)

430

14

27

1

(154)

(2)

7

(64)

(31)

(4)

(271)

(3)

(23)

-

1,494

(1,612)

303

4

(504)

41

2,147

(2,620)

21

-

(8)

(341)

(20)

(26)

159

11

4

1

(118)

(201)

45

(473)

54

(4)

(9)

(1,461)

(1,035)

99

-

(21)

467

97

(10)

57

53

28

63

1

(45)

(4)

12

(1,481)

(1,014)

(460)

87

(36)

(20)

(310)

63

6

(363)

77

21

33

(282)

126

7

39

1

5

426

106

9

105

(29)

473

21

(30)

(42)

2

(1)

84

6

(37)

6

(441)

88

(8)

369

101

47

(3)

3

4

190

15

68

(23)

32

109

(38)

(678)

511

97

117

725

143 

834

(2,188)

(1,354)

1,126

(1,804)

1,171

170

(28)

1,313

(229)

(139)

(64)

(432)

942

31

(92)

881

721

118

39

878

(210)

(21)

78

(153)

2016 Westpac Group Annual Report 

3 
 
FINANCIAL ASSETS AND FINANCIAL LIABILITIES 
Accounting policy 
Recognition 
Purchases and sales of financial assets, except for loans and receivables, are recognised on trade-date; the date on which the 
Group commits to purchase or sell the asset. Loans and receivables are recognised on settlement date, when cash is 
advanced to the borrowers. 

Financial liabilities are recognised when an obligation arises. 

Classification and measurement 
The Group classifies its financial assets in the following categories: financial assets at fair value through income statement, 
derivative financial instruments, loans and receivables and available-for-sale securities. The Group has not classified any of its 
financial assets as held-to-maturity investments. 

The Group classifies significant financial liabilities in the following categories: payables due to other financial institutions, 
deposits and other borrowings, other financial liabilities at fair value through income statement, derivative financial instruments, 
debt issues and loan capital. 

Financial assets and financial liabilities measured at fair value through income statement are recognised initially at fair value. 
All other financial assets and financial liabilities are recognised initially at fair value plus directly attributable transaction costs. 

The accounting policy for each category of financial asset or financial liability mentioned above is set out in the note for the 
relevant item. 

The Group’s policies for determining the fair value of financial assets and financial liabilities are set out in Note 23. 

Derecognition 
Financial assets are derecognised when the rights to receive cash flows from the asset have expired, or when the Group has 
either transferred its rights to receive cash flows from the asset or has assumed an obligation to pay the received cash flows in 
full under a ‘pass through’ arrangement and transferred substantially all the risks and rewards of ownership. 

There may be situations where the Group has partially transferred the risks and rewards of ownership but has neither 
transferred nor retained substantially all the risks and rewards of ownership. In such situations, the asset continues to be 
recognised on the balance sheet to the extent of the Group’s continuing involvement in the asset. 

Financial liabilities are derecognised when the obligation is discharged, cancelled or expires. Where an existing financial liability 
is replaced by another from the same lender on substantially different terms, or the terms of an existing liability are substantially 
modified, the exchange or modification is treated as a derecognition of the original liability and the recognition of a new liability, 
with the difference in the respective carrying amounts recognised in the income statement. 

Note 10. Receivables due from other financial institutions 
Accounting policy 
Receivables due from other financial institutions are recognised initially at fair value and subsequently at amortised cost using 
the effective interest rate method.  

$m
Conduit assets1
Cash collateral

Interbank lending

Consolidated

Parent Entity

2016

936

7,128

1,887

2015

823

7,602

1,158

2016

-

6,441

1,884

2015

-

7,586

1,155

Total receivables due from other financial institutions
1  Further information on conduit assets is disclosed in Note 25. Conduit assets are only available to meet associated conduit liabilities disclosed in 

9,583

9,951

8,325

8,741

Note 19.

144 

2016 Westpac Group Annual Report 

 
 
 
 
Notes to the financial statements 

Note 11. Trading securities and financial assets designated at fair value 
Accounting policy 
Trading securities 
Trading securities include actively traded debt (government and other) and equity instruments and those acquired for sale in 
the near term. 

As part of its trading activities, the Group also lends and borrows securities on a collateralised basis. Securities lent remain on 
the Group’s balance sheet and securities borrowed are not reflected on the Group’s balance sheet, as the risk and rewards of 
ownership remain with the initial holder. Where cash is provided as collateral, the amount advanced to or received from third 
parties is recognised as a receivable in “Other assets” or as a borrowing in “Other liabilities” respectively. 

Gains and losses on trading securities are recognised in the income statement. Interest received from government and other 
debt securities is recognised in net interest income (Note 3) and dividends on equity securities are recognised in non-interest 
income (Note 4). 

Securities purchased under agreements to resell (‘reverse repos’) 
Securities purchased under agreements to resell are not recognised on the balance sheet as Westpac has not obtained the 
risks and rewards of ownership. The cash consideration paid is recognised as an asset. Reverse repos which are part of a 
trading portfolio are designated at fair value. Gains and losses on these financial assets are recognised in non-interest income.  
Interest received under these agreements is recognised in interest income. 

Other financial assets designated at fair value 
Other financial assets designated at fair value either: contain an embedded derivative, are managed on a fair value basis, or 
are held at fair value to reduce or eliminate an accounting mismatch. Gains and losses on these financial assets are recognised 
as non-interest income. Interest received from these other financial assets is recognised in interest income. 

A portfolio of fixed rate bills designated at fair value to reduce an accounting mismatch have, due to their nature, been 
presented in loans (refer Note 13). 

$m
Trading securities

Securities purchased under agreement to resell

Other financial assets designated at fair value

Consolidated

Parent Entity

2016
15,288

3,260

2,620

2015
20,170

3,982

3,302

2014
36,881

6,275

2,753

2016
13,258

3,260

2,044

2015
18,272

3,982

2,642

Total trading securities and financial assets designated at fair value

21,168

27,454

45,909

18,562

24,896

Trading securities included the following: 

$m

Government and semi-government securities

Other debt securities

Equity securities

Other

Total trading securities

Other financial assets designated at fair value included: 

$m

Other debt securities

Equity securities

Total other financial assets designated at fair value 

Consolidated

Parent Entity

2016

9,267

5,960

7

54

2015

2014

12,545

7,555

25,275

11,519

20

50

44

43

2016

8,601

4,596

7

54

2015

11,937

6,265

20

50

15,288

20,170

36,881

13,258

18,272

Consolidated

Parent Entity

2016

2015

2014

2,319

301

2,620

2,900

402

3,302

2,447

306

2,753

2016

1,989

55

2,044

2015

2,531

111

2,642

2016 Westpac Group Annual Report 

145 

3 
 
 
 
 
 
Note 12. Available-for-sale securities 
Accounting policy 
Available-for-sale debt (government and other) and equity securities are held at fair value with gains and losses recognised in 
other comprehensive income except for the following amounts recognised in the income statement: 

Interest on debt securities;  

 
  Dividends on equity securities; and 
 
The cumulative gain or loss recognised in other comprehensive income is subsequently recognised in the income statement 
when the instrument is disposed. 

Impairment charges. 

At each reporting date, the Group assesses whether any available-for-sale securities are impaired. Impairment exists if one or 
more events have occurred which have a negative impact on the security's estimated cash flows. 

For debt instruments, evidence of impairment includes significant financial difficulties or adverse changes in the payment status 
of an issuer.  

For equity securities, a significant or prolonged decline in the fair value of the security below its cost is considered evidence 
of impairment. 

If impairment exists, the cumulative loss is removed from other comprehensive income and recognised in the income 
statement. Any subsequent reversals of impairment on debt securities are also recognised in the income statement. 
Subsequent reversal of impairment charges on equity instruments is not recognised in the income statement until the 
instrument is disposed. 

$m

Available-for-sale securities

Government and semi-government securities

Other debt securities
Equity securities1

Consolidated

Parent Entity

2016

2015

2014

2016

2015

46,255

14,323

87

41,112

13,672

49

22,573

13,241

210

43,286

12,831

44

38,182

12,133

29

Total available-for-sale securities
1  Certain equity securities are measured at cost because their fair value cannot be reliably measured (there is no active market and quoted prices are 

60,665

36,024

56,161

54,833

50,344

not available) 2016: $59 million (2015: $33 million, 2014: $16 million). 

The following table shows the maturities of the Group’s available-for-sale securities and their weighted-average yield as at 30 
September 2016. There are no tax-exempt securities. 

2016

Carrying amount

Within
1 Year

Over 1 Year
to 5 Years

Over 5 Years
to 10 Years

Over
10 Years

No Specific
Maturity

Weighted
Average 

 Total

$m

% 

$m

% 

$m

% 

$m

% 

$m

% 

$m

%

Government and semi-government securities

11,344

Other debt securities

Equity securities

Total by maturity

2.8%

2.7%

22,972

11,663

3.6%

3.1%

2,153

-

-

-

-

13,497

34,635

11,939

507

-

12,446

3.2%

2.9%

-

-

-

-

-

-

-

-

-

-

87

87

-

-

-

46,255

14,323

87

60,665

3.3%

3.0%

-

The maturity profile is determined based upon contractual terms for available-for-sale instruments. 

Included in available-for-sale securities (above) and trading securities and financial assets designated at fair value (Note 11) 
are: 

  US Government treasury notes of $8,593 million (2015: $8,473 million, 2014: $4,559 million); and 

  Total  holdings  of  debt  securities  from  the  following  entities,  where  the  aggregate  book  value  exceeds  10%  of  equity 

attributable to Westpac's owners: 

-  Queensland Treasury Corporation of $13,178 million; 
-  NSW Treasury Corporation of $9,731 million; and 
-  Western Australia Treasury Corporation of $6,032 million. 

146 

2016 Westpac Group Annual Report 

 
 
 
 
 
 
 
 
Notes to the financial statements 

Note 13. Loans 
Accounting policy 
Loans are financial assets initially recognised at fair value plus directly attributable transaction costs. Except for a portfolio of 
fixed rate bills (see below), loans are subsequently measured at amortised cost using the effective interest rate method and are 
presented net of any provisions for impairment.  

Loan products that have both mortgage and deposit facilities are presented gross on the balance sheet, segregating the asset 
and liability component, because they do not meet the criteria to be offset. Interest earned on these products is presented on a 
net basis in the income statement as this reflects how the customer is charged. 

Finance leases, where the Group acts as lessor, are also included within loans. These are leases where substantially all the 
risks and rewards of the leased asset have been transferred to the lessee. Finance income is recognised on a basis reflecting a 
constant rate of return on the net investment in the finance lease. The net investment of a finance lease is the present value of 
future cash flows on the lease. Gross future cash flows are discounted using the interest rate implicit in the lease to determine 
their present value. 

The loan portfolio is disaggregated by location of booking office and product type, as follows: 

$m

Australia

Housing

Personal (loans and cards)

Business

Margin lending

Other

Total Australia

New Zealand

Housing

Personal (loans and cards)

Business

Other

Total New Zealand

Other overseas

Trade finance

Other

Total other overseas

Total loans

Consolidated

Parent Entity

2016

2015

2016

2015

404,190

22,825

150,209

1,912

108

375,848

22,234

145,481

1,980

112

404,173

19,199

144,562

1,912

108

375,826

16,321

138,478

1,987

112

579,244

545,655

569,954

532,724

43,035

1,865

27,499

96

72,495

2,358

11,159

13,517

665,256

(3,330)

661,926

38,351

1,800

23,485

93

63,729

5,639

11,321

16,960

626,344

(3,028)

623,316

-

-

336

-

336

2,354

9,805

12,159

582,449

(2,710)

579,739

-

-

328

-

328

5,639

9,857

15,496

548,548

(2,473)

546,075

Provisions for impairment charges on loans (refer to Note 14)
Total net loans1
1 

Included in net loans was $5,562 million (2015: $7,076 million) of fixed rate bills designated at fair value to reduce an accounting mismatch. The 
change in fair value of fixed rate bills attributable to credit risk recognised during the year was $12 million (2015: $21 million) for both the Group and 
Parent Entity. The cumulative change in fair value of the fixed rate bills attributable to credit risk was a decrease of $29 million (2015: $41 million 
decrease) for both the Group and Parent Entity. 

2016 Westpac Group Annual Report 

147 

3 
 
 
 
 
 
Note 13. Loans (continued) 
Loans included the following finance lease receivables: 

$m

Gross investment in finance leases, receivable:

Due within one year

Due after one year but not later than five years

Due after five years

Unearned future finance income on finance leases

Net investment in finance leases

Accumulated allowance for uncollectable minimum lease payments

Net investment in finance leases after accumulated allowance

The net investment in finance leases may be analysed as follows:

Due within one year

Due after one year but not later than five years

Due after five years

Total net investment in finance leases

Consolidated

Parent Entity

2016

2015

2016

2015

745

4,342

289

(718)

4,658

(7)

4,651

717

3,724

217

4,658

743

4,668

419

(804)

5,026

(10)

5,016

713

4,000

313

5,026

409

2,707

187

(455)

2,848

(3)

2,845

393

2,308

147

2,848

388

2,228

303

(315)

2,604

(7)

2,597

375

1,991

238

2,604

148 

2016 Westpac Group Annual Report 

 
 
Note 13. Loans (continued) 
The following table shows loans presented based on their industry classification:  

Notes to the financial statements 

2016

2015

2014

2013

2012

Consolidated

$m

Australia

Accommodation, cafes and restaurants

Agriculture, forestry and fishing

Construction

Finance and insurance

Government, administration and defence

Manufacturing 

Mining

Property, property services and business services

Services

Trade

Transport and storage

Utilities

Retail lending

Other

Total Australia

New Zealand

Accommodation, cafes and restaurants

Agriculture, forestry and fishing

Construction

Finance and insurance

Government, administration and defence

Manufacturing

Mining

7,750

8,006

6,290

17,526

1,410

9,328

3,699

61,167

13,347

16,626

9,065

4,026

418,729

2,275

579,244

610

8,027

1,203

3,286

171

2,747

295

7,690

7,741

6,114

16,054

794

9,538

4,441

59,337

11,756

16,038

10,002

3,549

390,592

2,009

545,655

541

7,370

1,200

2,346

302

2,554

425

7,447

7,224

6,416

14,644

784

9,269

3,293

55,150

10,874

15,616

9,330

3,272

365,822

2,114

511,255

435

6,473

1,064

1,874

354

2,205

502

7,108

7,304

6,049

13,259

881

9,415

2,339

49,030

9,715

14,619

8,868

3,002

340,139

2,416

474,144

455

6,130

1,195

1,714

608

2,066

478

Property, property services and business services

14,468

13,131

12,018

10,863

Services

Trade

Transport and storage

Utilities

Retail lending

Other

Total New Zealand

Overseas

Accommodation, cafes and restaurants

Agriculture, forestry and fishing

Construction

Finance and insurance

Government, administration and defence

Manufacturing

Mining

Property, property services and business services

Services

Trade

Transport and storage

Utilities

Retail lending

Other

Total overseas

Total loans

Provisions for impairment charges on loans

Total net loans

2,524

3,558

1,490

1,671

32,182

263

72,495

118

12

53

2,767

4

2,619

535

1,099

99

3,463

1,186

442

1,120

-

2,321

3,263

1,340

1,098

27,838

-

63,729

111

568

247

4,297

130

3,848

778

812

182

2,898

1,099

722

1,191

77

2,073

2,879

1,041

1,063

26,351

138

58,470

127

465

120

2,006

35

2,886

1,617

492

242

3,248

689

701

1,111

52

13,517

665,256

(3,330)

661,926

16,960

626,344

(3,028)

623,316

13,791

583,516

(3,173)

580,343

2016 Westpac Group Annual Report 

2,479

2,824

1,088

1,177

24,463

45

55,585

130

376

172

1,246

31

2,418

857

362

172

2,611

1,766

440

299

900

63

10,077

539,806

(3,642)

536,164

551

161

988

42

7,020

518,279

(3,834)
514,445  

149 

7,106

7,549

6,313

13,101

930

10,663

1,836

47,184

9,467

15,868

9,351

3,239

328,109

2,298

463,014

438

5,277

1,148

1,680

525

1,895

390

9,248

2,101

2,645

1,038

1,051

20,778

31

48,245

156

68

72

726

8

1,787

250

372

73

3 
Note 13. Loans (continued) 

Parent Entity

$m

Australia

Accommodation, cafes and restaurants

Agriculture, forestry and fishing

Construction

Finance and insurance

Government, administration and defence

Manufacturing 

Mining

Property, property services and business services

Services

Trade

Transport and storage

Utilities

Retail lending

Other

Total Australia

New Zealand

Accommodation, cafes and restaurants

Agriculture, forestry and fishing

Construction

Finance and insurance

Government, administration and defence

Manufacturing

Mining

Property, property services and business services

Services

Trade

Transport and storage

Utilities

Retail lending

Other

Total New Zealand

Other overseas

Accommodation, cafes and restaurants

Agriculture, forestry and fishing

Construction

Finance and insurance

Government, administration and defence

Manufacturing

Mining

Property, property services and business services

Services

Trade

Transport and storage

Utilities

Retail lending

Other

Total other overseas

Total loans

Provisions for impairment charges on loans

Total net loans

150 

2016 Westpac Group Annual Report 

2016

2015

7,633

7,826

5,490

17,412

1,345

8,954

3,606

59,728

12,640

16,103

8,505

3,994

414,631

2,087

569,954

-

2

6

-

-

102

-

7

4

215

-

-

-

-

336

100

11

41

2,762

152

2,462

535

851

164

7,539

7,503

5,115

15,906

737

9,084

4,289

57,556

11,067

15,372

9,308

3,511

384,399

1,338

532,724

-

2

5

-

1

90

-

7

3

218

2

-

-

-

328

93

567

204

4,251

130

3,817

777

584

144

3,142

2,752

953

430

556

-

12,159

582,449

(2,710)

579,739

783

702

617

75

15,496

548,548

(2,473)

546,075

 
 
 
Note 13. Loans (continued) 
The following table shows the consolidated contractual maturity distribution of all loans by type of customer as at 30 September 
2016:  

Notes to the financial statements 

Up to 1 Year

1 to 5 Years Over 5 Years

Total

Consolidated 2016

$m
Loans by type of customer in Australia1

Accommodation, cafes and restaurants

Agriculture, forestry and fishing

Construction

Finance and insurance

Government, administration and defence

Manufacturing 

Mining

2,500

2,906

1,442

7,172

136

3,120

652

4,691

4,307

3,806

5,750

717

4,791

1,538

559

793

1,042

4,604

557

1,417

1,509

8,861

2,423

1,832

2,006

903

357,957

123

384,586

44,803

7,750

8,006

6,290

17,526

1,410

9,328

3,699

61,167

13,347

16,626

9,065

4,026

418,729

2,275

579,244

86,012
665,256  

Property, property services and business services

20,294

32,012

Services

Trade

Transport and storage

Utilities

Retail lending

Other

Total Australia

Total overseas

2,276

6,232

1,436

268

17,849

1,326

67,609

22,994

8,648

8,562

5,623

2,855

42,923

826

127,049

18,215

Total loans
1  Some mortgage lending to customers with business banking relationships is included in loans over 5 years categorised by the industry of the 

145,264

429,389

90,603

associated business. 

Consolidated

$m

Interest rate segmentation of Group
loans maturing after one year

By offices in Australia

By offices overseas

Total loans maturing after one year

Loans at
Variable
Interest
Rates

2016

Loans at
Fixed
Interest
Rates

Loans at
Variable
Interest
Rates

2015

Loans at 
Fixed
Interest
Rates

Total

Total

419,728

19,005

438,733

91,907

44,013

135,920

511,635

63,018

574,653

394,307

18,641

412,948

87,759

38,037

125,796

482,066

56,678

538,744

2016 Westpac Group Annual Report 

151 

3 
 
 
Note 14. Provisions for impairment charges 
Accounting policy 
The Group recognises two types of impairment provisions for its loans, being provisions for loans which are:  

 

 

individually assessed to be impaired; and 

collectively assessed to be impaired. 

Note 6 explains how impairment charges are determined. 

The Group assesses impairment as follows: 

 

 

individually for loans that exceed specified thresholds. Where the loans are assessed as impaired, individually assessed 
provisions will be recognised; and   

if an individually assessed loan is not impaired, it is then included  in a group of loans with similar risk characteristics and, 
along  with  those  loans  below  the  specified  thresholds  noted  above,  collectively  assessed  for  impairment.  If  there  is 
objective evidence that the group of loans is collectively impaired, collectively assessed provisions will be recognised. 

Critical accounting assumptions and estimates 
The methodology and assumptions used for estimating future cash flows are reviewed regularly by the Group to reduce 
differences between impairment provisions and actual loss experience. 

Individual component 
Key judgements include the business prospects for the customer, the realisable value of collateral, the Group’s position relative 
to other claimants, the reliability of customer information and the likely cost and duration of recovering the loan. 

Judgements can change with time as new information becomes available or as loan recovery strategies evolve, which may 
result in revisions to the impairment provision. 

Collective component 
Key judgements include estimated loss rates and their related emergence periods. The emergence period for each loan type is 
determined through studies of loss emergence patterns. Loan files are reviewed to identify the average time period between 
observable loss indicator events and the loss becoming identifiable. 

Actual credit losses may differ materially from reported loan impairment provisions due to uncertainties including interest rates 
and their effect on consumer spending, unemployment levels, payment behaviour and bankruptcy rates. 

$m

Individually assessed provisions

Opening balance

Provisions raised

Write-backs

Write-offs 

Interest adjustment

Other adjustments

Closing balance

Collectively assessed provisions

Opening balance

Provisions raised

Write-offs 

Interest adjustment

Other adjustments

Closing balance
Total provisions for impairment charges on loans and
credit commitments

Less provisions for credit commitments (refer to Note 28)

Total provisions for impairment charges on loans

Consolidated

Parent Entity

2016

669

727

(210)

(287)

(13)

(17)

869

2,663

744

(902)

193

35

2,733

3,602

(272)

3,330

2015

867

566

(297)

(445)

(22)

-

669

2,614

615

(793)

190

37

2,663

3,332

(304)

3,028

2014

1,364

684

(433)

(706)

(34)

(8)

867

2,585

505

(702)

189

37

2,614

3,481

(308)

3,173

2016

543

694

(188)

(267)

(13)

(17)

752

2,203

510

(682)

156

11

2,198

2,950

(240)

2,710

2015

719

457

(274)

(338)

(24)

3

543

2,148

521

(627)

156

5

2,203

2,746

(273)

2,473

152 

2016 Westpac Group Annual Report 

 
 
 
 
 
Note 14. Provisions for impairment charges (continued) 
The following table presents provisions for impairment charges on loans by industry classification for the past five years: 

Notes to the financial statements 

Consolidated

Individually assessed provisions by industry

Australia

Accommodation, cafes and restaurants

Agriculture, forestry and fishing

Construction

Finance and insurance

Manufacturing 

Mining

Property, property services and business services

Services

Trade

Transport and storage

Utilities

Retail lending

Other

Total Australia

New Zealand

Accommodation, cafes and restaurants

Agriculture, forestry and fishing

Construction

Finance and insurance

Manufacturing 

Mining

Property, property services and business services

Services

Trade

Transport and storage

Utilities

Retail lending

Total New Zealand

Total other overseas

Total individually assessed provisions

Total collectively assessed provisions

Total provisions for impairment charges and
credit commitments

2016

$m

2015

2014

2013

2012

%

$m

%

$m

%

$m

%

$m

%

39

21

23

15

120

41

340

16

62

14

-

57

4

1.1

0.6

0.6

0.4

3.4

1.1

9.5

0.4

1.7

0.4

-

1.6

0.1

38

23

20

23

41

11

224

20

39

54

-

57

3

1.1

0.7

0.6

0.7

1.2

0.3

6.8

0.6

1.2

1.6

-

1.7

0.1

47

47

61

24

36

15

283

32

70

12

2

60

2

1.4

1.4

1.8

0.7

1.0

0.4

8.1

0.9

2.0

0.3

0.1

1.7

0.1

59

80

66

24

108

4

428

48

116

45

29

76

6

1.5

2.0

1.7

0.6

2.7

0.1

10.9

1.2

2.9

1.1

0.8

1.9

0.2

53

46

73

38

116

2

518

121

87

47

22

67

7

1.2

1.1

1.7

0.9

2.7

0.1

12.2

2.9

2.1

1.1

0.5

1.6

0.2

752

20.9

553

16.6

691

19.9

1,089

27.6

1,197

28.3

-

11

1

-

34

14

32

2

1

-

-

4

99

18

869

2,733

-

0.3

-

-

0.9

0.4

0.9

0.1

-

-

-

0.1

2.7

0.5

24.1

75.9

-

6

1

-

33

13

43

2

1

-

-

8

107

9

669

2,663

-

0.2

-

-

1.0

0.4

1.3

0.1

-

-

-

0.2

3.2

0.3

20.1

79.9

-

6

1

-

33

36

38

1

2

1

-

10

128

48

867

2,614

-

0.2

-

-

0.9

1.0

1.1

-

0.1

-

-

0.3

3.6

1.4

24.9

75.1

1

17

6

9

6

37

71

40

2

-

1

17

207

68

1,364

2,585

-

0.4

0.2

0.2

0.2

0.9

1.8

1.0

0.1

-

-

0.4

5.2

1.7

34.5

65.5

5

20

2

9

16

-

116

35

3

-

-

14

220

53

1,470

2,771

0.1

0.5

0.1

0.2

0.4

-

2.7

0.8

0.1

-

-

0.3

5.2

1.2

34.7

65.3

3,602

100.0

3,332

100.0

3,481

100.0

3,949

100.0

4,241

100.0

2016 Westpac Group Annual Report 

153 

3 
Note 14. Provisions for impairment charges (continued)  
The following table shows details of loan write-offs by industry classifications for the past five years:  

Consolidated

$m

Write-offs

Australia

Accommodation, cafes and restaurants

Agriculture, forestry and fishing

Construction
Finance and insurance

Manufacturing 

Mining

Property, property services and business services

Services

Trade

Transport and storage

Utilities

Retail lending

Other

Total Australia

New Zealand

Accommodation, cafes and restaurants

Agriculture, forestry and fishing

Construction

Finance and insurance

Manufacturing 

Mining

Property, property services and business services

Services

Trade

Transport and storage

Utilities

Retail lending

Other

Total New Zealand

Total other overseas

Total write-offs

Write-offs in relation to:

Collectively assessed provisions

Individually assessed provisions

Total write-offs

2016

2015

2014

2013

2012

(17)

(12)

(20)
(13)

(21)

(18)

(87)

(36)

(30)

(48)

(1)

(803)

(13)

(1,119)

-

(1)

(1)

-

-

-

(12)

-

(1)

-

-

(51)

(1)

(67)

(3)

(40)

(36)

(40)
(12)

(20)

(17)

(174)

(18)

(56)

(24)

(2)

(658)

(13)

(1,110)

-

(3)

-

-

(1)

(28)

(18)

(1)

(4)

-

-

(55)

-

(110)

(18)

(26)

(60)

(37)
(10)

(85)

(4)

(232)

(22)

(70)

(43)

(3)

(603)

(14)

(1,209)

(2)

(10)

(5)

(10)

(1)

(10)

(41)

(37)

(3)

-

-

(49)

-

(168)

(31)

(31)

(30)

(46)
(14)

(50)

(5)

(340)

(58)

(69)

(18)

(2)

(545)

(9)

(1,217)

(1)

(7)

(4)

(13)

(3)

-

(94)

(5)

(4)

(1)

-

(46)

-

(178)

(4)

(24)

(11)

(106)
(11)

(45)

(1)

(453)

(41)

(53)

(37)

(33)

(597)

(11)

(1,423)

(2)

(23)

(9)

(2)

(17)

(1)

(105)

(5)

(3)

(1)

-

(59)

(1)

(228)

(57)

(1,189)

(1,238)

(1,408)

(1,399)

(1,708)

(902)

(287)

(1,189)

(793)

(445)

(1,238)

(702)

(706)

(1,408)

(708)

(691)

(1,399)

(756)

(952)

(1,708)

154 

2016 Westpac Group Annual Report 

 
 
Note 14. Provisions for impairment charges (continued) 
The following table shows details of recoveries of loans by industry classifications for the past five years: 

Notes to the financial statements 

Consolidated

$m

Recoveries

Australia

Accommodation, cafes and restaurants

Agriculture, forestry and fishing
Construction
Finance and insurance
Manufacturing 
Mining
Property, property services and business services

Services

Trade
Transport and storage

Utilities
Retail lending
Other

Total Australia
Total New Zealand
Total other overseas
Total recoveries
Total write-offs
Net write-offs and recoveries

2016

2015

2014

2013

2012

-

-
1
34
1
-
5

2

1
1

-
84
2

-

-
4
8
3
-
17

1

1
-

-
78
1

131
6
-
137
(1,189)
(1,052)

113
18
-
131
(1,238)
(1,107)

-

-
2
8
3
-
12

-

1
-

2
62
2

92
14
-

1

1
1
3
8
-
11

-

1
1

-
41
-

68
8
-

-

-
1
2
5
-
23

1

1
1

-
61
1

96
8
-

106
(1,408)
(1,302)

76
(1,399)
(1,323)

104
(1,708)
(1,604)  

Note 15. Life insurance assets and life insurance liabilities 
Accounting policy 
The Group conducts its life insurance business in Australia primarily through Westpac Life Insurance Services Limited and its 
subsidiaries, which are separate statutory funds and registered under the Life Insurance Act 1995 (Life Act) and; in New 
Zealand through Westpac Life-NZ-Limited which are separate statutory funds licensed under the Insurance (Prudential 
Supervision) Act 2010. 

Life insurance assets 
Life insurance assets, including investments in funds managed by the Group, are designated at fair value through income 
statement. Changes in fair value are recognised in non-interest income. The determination of fair value of life insurance assets 
involves the same judgements as other financial assets, which are described in the critical accounting assumptions and 
estimates in Note 23.  

The Life Act places restrictions on life insurance assets, including that they can only be used:  

 

 

 

to meet the liabilities and expenses of that fund;  

to acquire investments to further the business of the fund; or  

as a distribution, when the fund has met its solvency and capital adequacy requirements.   

Life insurance liabilities 
Life insurance liabilities primarily consist of life investment contract liabilities and life insurance contract liabilities. Claims 
incurred in respect of life investment contracts are withdrawals of customer deposits, and are recognised as a reduction in life 
insurance liabilities.   

Life investment contract liabilities 
Life investment contract liabilities are designated at fair value through income statement. Fair value is the higher of the 
valuation of life insurance assets linked to the life investment contract, or the minimum current surrender value (the minimum 
amount the Group would pay to a policyholder if their policy is voluntarily terminated before it matures or the insured event 
occurs). Changes in fair value are recognised in non-interest income. 

Life insurance contract liabilities 
The value of life insurance contract liabilities is calculated using the margin on services methodology (MoS), specified in the 
Prudential Standard LPS 340 Valuation of Policy Liabilities.  

2016 Westpac Group Annual Report 

155 

3 
 
Note 15. Life insurance assets and life insurance liabilities (continued) 
MoS accounts for the associated risks and uncertainties of each type of life insurance contract written. At each reporting date, 
planned profit margins and an estimate of future liabilities are calculated. Profit margins are released to non-interest income 
over the period that life insurance is provided to policyholders (Note 4). The cost incurred in acquiring specific insurance 
contracts is deferred provided that these amounts are recoverable out of planned profit margins. The deferred amounts are 
recognised as a reduction in life insurance policy liabilities and are amortised to non-interest income over the same period as 
the planned profit margins. 

External unit holder liabilities of managed investment schemes  
The life insurance statutory funds include controlling interests in managed investment schemes which are consolidated. When 
the managed investment scheme is consolidated, the external unit holder liabilities are recognised as a liability and included in 
life insurance liabilities.  They are designated at fair value through income statement. 

Critical accounting assumptions and estimates 
The key factors that affect the estimation of life insurance liabilities and related assets are: 

 

the cost of providing benefits and administering contracts; 

  mortality and morbidity experience, which includes policyholder benefits enhancements; 

 

 

discontinuance  rates,  which  affects  the  Group’s  ability  to  recover  the cost  of  acquiring  new  business  over  the  life  of  the 
contracts; and 

the discount rate of projected future cash flows. 

Regulation, competition, interest rates, taxes, securities market conditions and general economic conditions also affect the 
estimation of life insurance liabilities.  

Life insurance assets 

Consolidated

$m

Investments held directly and in unit trusts

Equities

Debt securities

Property

Loans

Other

Total life insurance assets

2016

2015

4,403

8,628

763

37

361

14,192

4,350

7,448

621

51

655
13,125  

There were no life insurance assets in the Parent Entity as at 30 September 2016 (2015: nil). 

Life insurance liabilities 

Consolidated
Reconciliation of movements in policy liabilities
$m
$m

Opening balance

Movements in policy liabilities reflected 
in the income statement

Contract contributions recognised in policy liabilities

Contract withdrawals recognised in policy liabilities

Contract fees, expenses and tax recoveries

Change in external unit holders of 
managed investment schemes

Closing balance

Life Investment
Contracts

Life Insurance
Contracts

Total

2016

12,395

416

780

(1,052)

(112)

807

13,234

2015

10,378

463

875

(1,183)

(129)

1,991

12,395

2016

(836)

2015

(741)

(37)

(95)

-

-

-

-

-

-

-

-

(873)

(836)

2016

11,559

379

780

(1,052)

(112)

807

12,361

2015

9,637

368

875

(1,183)

(129)

1,991

11,559

There were no life insurance liabilities in the Parent Entity as at 30 September 2016 (2015: nil). 

156 

2016 Westpac Group Annual Report 

 
 
 
 
 
 
 
 
Notes to the financial statements 

Note 16. Payables due to other financial institutions 
Accounting policy 
Payables due to other financial institutions are recognised initially at fair value and subsequently at amortised cost using the 
effective interest rate method. 

Security repurchase agreements 
Where securities are sold subject to an agreement to repurchase at a predetermined price, they remain recognised on the 
balance sheet in their original category (i.e. ‘Trading securities’ or ‘Available-for-sale’).  

The cash consideration received is recognised as a liability (‘Security repurchase agreements’). Security repurchase 
agreements are designated at fair value and recognised as part of ‘Other financial liabilities at fair value through income 
statement’ (refer to Note 18) where they are managed as part of a trading portfolio; otherwise they are measured on an 
amortised cost basis and recognised in ‘Payables due to other financial institutions’. 

$m

Cash collateral

Offshore central bank deposits

Consolidated

Parent Entity

2016

1,615

5,493

2015

4,037

3,922

2016

1,557

5,493

2015

3,445

3,922

Interbank borrowing
Security repurchase agreements1
Total payables due to other financial institutions
1  The carrying value of the related securities’ assets pledged under repurchase agreements for the Group and the Parent Entity is $7,052 million 

18,731

18,141

18,209

5,501

5,009

5,009

6,092

6,082

5,271

5,265

5,501

18,133

(2015: $6,998 million). 

2016 Westpac Group Annual Report 

157 

3 
 
 
Note 17. Deposits and other borrowings 
Accounting policy 
Deposits and other borrowings are initially recognised at fair value and subsequently either measured at amortised cost using 
the effective interest rate method or at fair value.  

Deposits and other borrowings are designated at fair value if they are managed on a fair value basis, reduce or eliminate an 
accounting mismatch or contain an embedded derivative. 

Where they are measured at fair value, any changes in fair value (except those due to changes in credit risk) are recognised as 
non-interest income. 

The change in the fair value that is due to changes in credit risk is recognised in other comprehensive income except where it 
would create an accounting mismatch, in which case it is also recognised in the income statement. 

Interest expense incurred is recognised in net interest income using the effective interest rate method. 

$m

Australia

Certificates of deposit

Non-interest bearing, repayable at call

Other interest bearing at call

Other interest bearing term

Total Australia

New Zealand

Certificates of deposit

Non-interest bearing, repayable at call

Other interest bearing at call

Other interest bearing term

Total New Zealand

Overseas

Certificates of deposit

Non-interest bearing, repayable at call

Other interest bearing at call

Other interest bearing term

Total overseas

Total deposits and other borrowings
Deposits and other borrowings at fair value1
Deposits and other borrowings at amortised cost

Consolidated

Parent Entity

2016

2015

2016

2015

29,774

37,491

210,666

148,876

426,807

1,192

4,407

22,642

27,826

56,067

15,497

845

1,441

12,414

30,197

513,071

44,227

468,844

32,156

33,030

209,755

122,071

397,012

974

3,671

21,735

21,863

48,243

15,054

1,009

1,752

12,258

30,073

475,328

46,239

429,089

29,910

37,491

210,397

148,876

426,674

32,223

33,030

209,638

122,071

396,962

-

-

-

-

-

15,497

391

1,050

12,130

29,068

455,742

43,171

412,571

-

-

-

-

-

15,054

431

1,211

11,851

28,547

425,509

45,331

380,178

425,509

Total deposits and other borrowings
1  The contractual outstanding amount payable at maturity for the Group is $44,326 million (2015: $46,351 million) and for the Parent Entity is 

513,071

475,328

455,742

$43,270 million (2015: $45,443 million). 

158 

2016 Westpac Group Annual Report 

 
 
 
Note 17. Deposits and other borrowings (continued) 
The following table shows average balances and average rates in each of the past three years for major categories of deposits:  

Notes to the financial statements 

Consolidated

Australia

Non-interest bearing

Certificates of deposit

Other interest bearing at call

Other interest bearing term

Total Australia

Overseas

Non-interest bearing

Certificates of deposit

Other interest bearing at call

Other interest bearing term

Total overseas

2016

Average
Balance
$m

Average
Rate
%

2015

Average
Balance
$m

Average
Rate
%

2014

Average
Balance
$m

Average
Rate
%

35,732

31,165

205,860

139,090

411,847

5,051

16,938

24,214

36,435

82,638

2.4%

1.9%

2.3%

0.9%

1.9%

2.6%

29,201

32,201

199,107

125,891

386,400

4,514

16,617

22,427

37,271

80,829

2.5%

2.0%

3.2%

0.6%

3.0%

2.9%

23,082

31,793

182,046

128,546

365,467

3,926

15,717

20,354

35,720

75,717

2.7%

2.5%

3.5%

0.5%

3.1%

2.6%

Certificates of deposit and term deposits 
All certificates of deposit issued by foreign offices were greater than US$100,000. 

The maturity profile of certificates of deposit and term deposits greater than US$100,000 issued by Australian operations is set 
out below:  

Consolidated 2016

$m

Certificates of deposit greater than US$100,000

Term deposits greater than US$100,000

Less Than
3 Months

16,779

68,428

Between 
3 and 
6 Months

12,628

26,894

Between 
6 Months
and
1 Year

244

22,873

Over 1 Year
123

11,868

Total

29,774
130,063  

Note 18. Other financial liabilities at fair value through income statement 
Accounting policy 
Other financial liabilities at fair value through income statement include trading securities sold short and security repurchase 
agreements which have been designated at fair value at initial recognition.  

The accounting policy for security repurchase agreements is consistent with that detailed in Note 16. 

Securities sold short reflect the obligation to deliver securities to a buyer for the sale of securities Westpac does not own at the 
time of sale but that are promised to be delivered to the buyer.  Securities delivered to the buyer are usually borrowed and/or 
subsequently purchased. 

Subsequent to initial recognition, these liabilities are measured at fair value with changes in fair value (except credit risk) 
recognised through the income statement as they arise. The change in fair value that is attributable to credit risk is recognised 
in other comprehensive income except where it would create an accounting mismatch, in which case it is recognised through 
the income statement. 

Interest expense is recognised in net interest income using the effective interest rate method. 

$m
Security repurchase agreements1
Securities sold short

Consolidated

Parent Entity

2016

4,363

389

2015

8,407

819

2016

3,982

389

2015

8,407

819

Total other financial liabilities at fair value through income statement
9,226
1  The carrying value of securities pledged under repurchase agreements for the Group is $4,595 million (2015: $8,653 million) and for the Parent Entity 

4,371

4,752

9,226

is $4,213 million (2015: $8,653 million). 

At maturity, the Group is contractually required to pay $4,752 million (2015: $9,226 million), and the Parent Entity $4,371 million 
(2015: $9,226 million) to holders of these financial liabilities. 

2016 Westpac Group Annual Report 

159 

3 
 
 
 
 
 
Note 19. Debt issues 
Accounting policy 
Debt issues are bonds, notes, commercial paper and debentures that have been issued by entities in the Group. Debt issues 
also include acceptances which are bills of exchange initially accepted and discounted by the Group that have been 
subsequently rediscounted into the market. Bill financing provided to customers by accepting and discounting of bills of 
exchange is reported as part of loans. 

Debt issues are initially measured at fair value and subsequently either measured at amortised cost using the effective interest 
rate method or at fair value. 

Debt issues are designated at fair value if they:  

 

 

reduce or eliminate an accounting mismatch; or 

contain an embedded derivative. 

They are measured at fair value with changes in fair value (except those due to changes in credit risk) recognised as non-
interest income.  

The change in the fair value that is due to credit risk is recognised in other comprehensive income except where it would create 
an accounting mismatch, in which case it is also recognised in the income statement. 

Interest expense incurred is recognised within net interest income using the effective interest rate method.  

In the table below, the distinction between short-term (less than 12 months) and long-term (greater than 12 months) debt is 
based on the original maturity of the underlying security. 

$m

Short-term debt:

Own issuances
Customer conduits1
Acceptances

Total short-term debt

Long-term debt:

Covered bonds

Senior

Securitisation

Structured notes

Total long-term debt

Total debt issues
Debt issues at fair value2
Debt issues at amortised cost

Consolidated

Parent Entity

2016

2015

2016

2015

18,931

34,943

16,633

32,470

936

12

823

97

-

12

-

97

19,879

35,863

16,645

32,567

33,529

106,626

9,445

423

150,023

169,902

6,303

163,599

35,062

87,645

12,034

450

135,191

171,054

9,318

161,736

30,211

98,720

-

-

128,931

145,576

3,589

141,987

31,401

80,747

-

-

112,148

144,715

6,415

138,300

144,715

Total debt issues
1  Further information on customer conduits is disclosed in Note 25. 
2  The contractual outstanding amount payable at maturity for the Group is $6,185 million (2015: $9,372 million) and for the Parent Entity is 

171,054

169,902

145,576

$3,484 million (2015: $6,483 million). Included in the carrying value of debt issues at fair value is a decrease for cumulative changes in own credit 
spreads of $165 million (2015: $218 million) for the Group and Parent Entity. 

160 

2016 Westpac Group Annual Report 

 
 
 
 
Note 19. Debt issues (continued) 

Consolidated

$m

Short-term debt

US commercial paper

Euro commercial paper

Asset backed commercial paper (by currency):

AUD 

Total asset backed commercial paper

Acceptances

Total short-term debt

Long-term debt (by currency):

AUD

CHF

EUR

GBP

JPY

NZD

USD

Other

Total long-term debt

Consolidated

$m

Short-term borrowings

US commercial paper

Maximum amount outstanding at any month end 

Approximate average amount outstanding  

Approximate weighted average interest rate on:

Average amount outstanding

Outstanding as at end of the year

Notes to the financial statements 

2016

2015

18,683

248

18,931

936

936

12

34,943

-

34,943

823

823

97

19,879

35,863

42,946

2,294

20,267

12,134

4,333

3,422

61,788

2,839

150,023

41,706

1,912

27,278

7,067

4,272

2,991

48,145

1,820
135,191  

2016

2015

2014

36,478

26,351

0.7%

0.9%

38,774

35,482

0.3%

0.3%

35,173

31,130

0.3%
0.3%  

The Group manages foreign exchange exposure from debt issuances as part of its hedging activities. Further details of the 
Group’s hedge accounting are in Note 21. 

Note 20. Loan capital 
Accounting policy 
Loan capital are instruments issued by the Group which qualify for inclusion as regulatory capital under Australian Prudential 
Regulation Authority (APRA) Prudential Standards. Loan capital is initially measured at fair value and subsequently measured 
at amortised cost using the effective interest rate method. Interest expense incurred is recognised in net interest income. 

$m

Additional Tier 1 loan capital

Convertible debentures and Trust preferred securities

Convertible preference shares

Westpac capital notes

Total Additional Tier 1 loan capital

Tier 2 loan capital

Subordinated notes

Subordinated perpetual notes

Total Tier 2 loan capital

Total loan capital

Consolidated

Parent Entity

2016

2015

2016

2015

-

1,185

5,673

6,858

8,485

462

8,947

15,805

765

1,182

3,981

5,928

7,408

504

7,912

13,840

-

1,185

5,673

6,858

8,485

462

8,947

15,805

765

1,182

3,981

5,928

7,408

504

7,912

13,840

2016 Westpac Group Annual Report 

161 

3 
 
 
 
Note 20. Loan capital (continued) 
Additional Tier 1 loan capital  
A summary of the key terms and common features of certain Additional Tier 1 (AT1) instruments are provided below1. 

Consolidated and Parent Entity

$m

Dividend/distribution rate

Potential scheduled 
conversion date2 

Optional call date3

2016

2015

Westpac convertible preference shares (CPS)
$1,189 million CPS

Total convertible preference shares

Westpac capital notes (WCN)
$1,384 million WCN

$1,311 million WCN2

$1,324 million WCN3

$1,702 million WCN4

Total Westpac capital notes

(180 day bank bill rate + 3.25% p.a.) x
(1 - Australian corporate tax rate)

31 March 2020

31 March 20184

(90 day bank bill rate + 3.20% p.a.) x
(1 - Australian corporate tax rate)

(90 day bank bill rate + 3.05% p.a.) x
(1 - Australian corporate tax rate)

(90 day bank bill rate + 4.00% p.a.) x
(1 - Australian corporate tax rate)

(90 day bank bill rate + 4.90% p.a.) x 
(1 - Australian corporate tax rate)

8 March 2021

8 March 2019

23 September 2024

23 September 2022

 22 March 2023

 22 March 2021

20 December 2023

20 December 2021

1,185

1,185

1,375

1,302

1,310

1,686

5,673

1,182

1,182

1,372

1,301

1,308

-

3,981

Common features of AT1 instruments tabled above 
Distribution payment conditions 

Semi-annual dividends on the CPS are discretionary and only paid if the Directors determine to make a payment, the amount 
does not exceed Westpac’s distributable profits (unless APRA gives its prior written approval), and APRA does not object to the 
payment of the dividend.  

Quarterly distributions on the Westpac capital notes are at Westpac’s absolute discretion. Distributions cannot be paid if they 
will result in a breach of Westpac’s capital requirements under APRA’s prudential standards; result in Westpac becoming, or 
being likely to become, insolvent; or if APRA objects. 

Broadly, if for any reason a dividend or distribution has not been paid in full on the relevant distribution payment date, Westpac 
must not determine or pay any dividends on ordinary share or undertake a discretionary buy back or capital reduction of 
ordinary shares, unless the unpaid distribution is paid in full within 20 business days of the relevant distribution payment date or 
in certain other circumstances. 

The AT1 instruments convert into Westpac ordinary shares in the following circumstances: 

Scheduled Conversion 

On the scheduled conversion date, provided certain conversion conditions are satisfied, it is expected that the applicable AT1 
instrument will be converted and holders will receive a variable number of Westpac ordinary shares. The conversion number of 
Westpac ordinary shares is subject to a maximum conversion number. The price at which Westpac ordinary shares will be 
issued is based on the Westpac ordinary share price determined over the 20 business day period prior to the scheduled 
conversion date and includes a 1% discount. 

Capital Trigger Event or Non-Viability Trigger Event 

Westpac will be required to convert some or all AT1 instruments into a variable number of Westpac ordinary shares upon the 
occurrence of a capital trigger event5 or non-viability trigger event6. No conversion conditions apply in these circumstances. 

A capital trigger event occurs when Westpac determines, or APRA notifies Westpac in writing that it believes, Westpac’s 
Common Equity Tier 1 Capital ratio is equal to or less than 5.125% (on a level 1 or level 2 basis7,8). 

1  Excludes convertible debentures and Trust preferred securities (2004 TPS). 
2  Conversion is subject to the satisfaction of the scheduled conversion conditions. If the conditions are not satisfied, conversion will not occur until the 

next distribution payment date on which the scheduled conversion conditions are satisfied. 

3  Westpac may elect to redeem, subject to APRA’s prior written approval, convert (excluding WCN) or transfer the applicable AT1 instrument on the 

optional redemption/conversion/transfer date. 
4  Each payment date on or after 31 March 2018. 
5  All CPS must be converted upon the occurrence of a capital trigger event. 
6  All Westpac capital notes contain a non-viability trigger event. CPS does not contain a non-viability trigger event. 
7  Level 1 comprises Westpac Banking Corporation and subsidiaries approved by APRA as being part of a single ‘Extended Licenced Entity’ for the 
purposes of measuring capital adequacy. Level 2 includes all subsidiaries except those entities specifically excluded by APRA regulations for the 
purposes of measuring capital adequacy. 

8  On a level 2 basis only for CPS. 

162 

2016 Westpac Group Annual Report 

 
 
 
 
                                                           
Notes to the financial statements 

Note 20. Loan capital (continued) 
A non-viability trigger event will occur when APRA notifies Westpac in writing that it believes conversion of all or some AT1 
instruments (or conversion or write-down of capital instruments of the Westpac Group), or public sector injection of capital (or 
equivalent support), is necessary because without it, Westpac would become non-viable. No conversion conditions apply in 
these circumstances. 

For each AT1 instrument converted, holders will receive a variable number of Westpac ordinary shares calculated using the 
formula described in the terms of the applicable AT1 instrument but subject to a maximum conversion number. The price at 
which Westpac ordinary shares will be issued is based on the Westpac ordinary share price determined over the 5 business 
day period prior to the capital trigger event or non-viability trigger event and includes a 1% discount. For each AT1 instrument, 
the maximum conversion number is set using a Westpac ordinary share price which is broadly equivalent to 20% of the 
Westpac ordinary share price at the time of issue. 

Following the occurrence of a capital trigger event or non-viability trigger event1, if conversion of an AT1 instrument does not 
occur within five business days, holders’ rights in relation to the AT1 instrument will be immediately and irrevocably terminated. 

Early conversion 

Westpac is able to elect to convert2, or may be required to convert, AT1 instruments early in certain circumstances. The terms 
of conversion and the conversion conditions are broadly similar to scheduled conversion. 

Convertible debentures and Trust preferred securities (2004 TPS)  
A Westpac subsidiary, Westpac Capital Trust IV issued 525,000 2004 TPS for US$1,000 each on 5 April 2004. Westpac 
Capital Trust IV also issued US$1,000 of common securities to a Westpac subsidiary. 

The sole assets of Westpac Capital Trust IV were US$525,001,000 2004 Funding TPS issued by Tavarua Funding Trust IV, a 
Westpac subsidiary. Tavarua Funding Trust IV also issued common securities with a total price of US$1,000 to Westpac. 

The assets of Tavarua Funding Trust IV were US$525,001,000 of convertible debentures issued by Westpac and US 
Government securities purchased with the proceeds of the common securities. 

On 31 March 2016, the convertible debentures, common securities, Funding TPS and 2004 TPS were redeemed in full for 
cash. 

1   Excludes CPS. 
2   Excludes WCN. 

2016 Westpac Group Annual Report 

163 

3 
 
                                                           
Note 20. Loan capital (continued)  
Tier 2 loan capital 
A summary of the key terms and common features of Tier 2 instruments are provided below1. 

-

-

483

500

1,673

1,052

921

1,000

252

108

572

540

500

1,670

1,147

919

999

288

Consolidated and Parent Entity

$m

Basel III transitional subordinated notes

US$75 million subordinated notes 

Fixed 5.00% p.a.

US$400 million subordinated notes

Fixed 5.30% p.a.

US$350 million subordinated notes 

Fixed 4.625% p.a.

Interest rate2

Maturity date

Optional call date3

2016

2015

30 December 2015

15 October 2015

1 June 2018

N/A

N/A

N/A

A$500 million subordinated notes 

Floating 90 day bank bill rate + 3.00% p.a.

21 March 2022

21 March 2017

A$1,676 million subordinated notes 

Floating 90 day bank bill rate + 2.75% p.a.

23 August 2022

23 August 2017

US$800 million subordinated notes

3.625% p.a. until but excluding 28 February 2018. Thereafter, if not 
called, fixed rate equal to 5 year US Treasury rate + 2.90% p.a.

28 February 2023

28 February 2018

Basel III fully compliant subordinated notes

A$925 million subordinated notes

90 day bank bill rate + 2.30% p.a.

A$1,000 million subordinated notes 

90 day bank bill rate + 2.05% p.a.

CNY1,250 million subordinated notes 

A$350 million subordinated notes 

S$325 million subordinated notes 

A$175 million subordinated notes

4.85% p.a. until but excluding 9 February 2020. Thereafter, if not 
called, a fixed rate per annum equal to the one year CNH HIBOR 
reference rate plus 0.8345% p.a.

4.50% p.a. until but excluding 11 March 2022. Thereafter, if not 
called, a fixed rate per annum equal to the five year AUD semi-
quarterly mid-swap reference rate plus 1.95% p.a., the sum of which 
will be annualised

4.00% p.a. until but excluding 12 August 2022. Thereafter, if not 
called, a fixed rate per annum equal to the five year SGD swap offer 
rate plus 1.54% p.a.

4.80% p.a. until but excluding 14 June 2023. Thereafter, if not called, 
a fixed rate per annum equal to the five year AUD semi-quarterly mid-
swap reference rate plus 2.65% p.a., each of which will be 
annualised

22 August 2023

22 August 2018

14 March 2024

14 March 2019

9 February 2025

9 February 2020

11 March 2027

11 March 2022

361

348

12 August 2027

12 August 2022

322

317

14 June 2028

14 June 2023

179

US$100 million subordinated notes

Fixed 5.00% p.a.

23 February 2046

NA

A$700 million subordinated notes

Floating 90 day bank bill rate + 3.10% p.a.

10 March 2026

10 March 2021

JPY20,000 million subordinated notes

Fixed 1.16% p.a.

JPY10,200 million subordinated notes

Fixed 1.16% p.a.

JPY10,000 million subordinated notes

Fixed 0.76% p.a.

NZ$400 million subordinated notes

4.6950% p.a. until but excluding 1 September 2021. Thereafter, if 
not called, a fixed rate per annum equal to the New Zealand 5 year 
swap rate on 1 September 2021 plus 2.60% p.a.

19 May 2026

2 June 2026

9 June 2026

NA

NA

NA

1 September 2026

1 September 2021

144

695

262

134

130

377

-

-

-

-

-

-

-

Total subordinated notes

8,485

7,408

Common features of the Basel III transitional subordinated notes 
Interest payments are subject to Westpac being solvent at the time of, and immediately following, the interest payment. These 
subordinated notes do not contain non-viability loss absorption requirements and pay non-discretionary, cumulative interest. 

Common features of Basel III fully compliant subordinated notes 

Interest payments are subject to Westpac being solvent at the time of, and immediately following, the interest payment. 

1   Excludes subordinated perpetual notes. 
2   Interest payments are made periodically as set out in the terms of the subordinated notes. 
3   Westpac may elect to redeem the applicable Tier 2 instrument on the optional call date, subject to APRA’s prior written approval. If not called, 
  Westpac may elect to call the applicable Tier 2 instrument on any interest payment date after the first call date (except for A$500 million 

subordinated notes maturing 21 March 2022), subject to APRA’s prior written approval. 

164 

2016 Westpac Group Annual Report 

 
 
 
 
 
                                                           
 
Notes to the financial statements 

Note 20. Loan capital (continued) 
Non-viability trigger event 

Westpac will be required to convert some or all subordinated notes into a variable number of Westpac ordinary shares upon the 
occurrence of a non-viability trigger event. A non-viability trigger event will occur on the same terms as described under 
Additional Tier 1 loan capital. 

For each subordinated note converted, holders will receive a variable number of Westpac ordinary shares calculated using the 
formula described in the terms of the applicable Tier 2 instrument but subject to a maximum conversion number. The price at 
which Westpac ordinary shares will be issued is similar to that described under Additional Tier 1 loan capital for a non-viability 
trigger event. For each Tier 2 instrument, the maximum conversion number is set using a Westpac ordinary share price which 
is broadly equivalent to 20% of the Westpac ordinary share price at the time of issue. 

Following the occurrence of a non-viability trigger event, if conversion of a Tier 2 instrument does not occur within five business 
days, holders’ rights in relation to the Tier 2 instrument will be immediately and irrevocably terminated.  

Subordinated perpetual notes 
These notes have no final maturity but Westpac can choose to redeem them at par, subject to APRA approval and certain other 
conditions. Interest is cumulative and payable on the notes semi-annually at a rate of 6 month US$ LIBOR plus 0.15% p.a., 
subject to Westpac being solvent immediately after making the payment and having paid any dividend on any class of share 
capital of Westpac within the prior 12 month period.  

These notes qualify for transitional treatment as Tier 2 capital of Westpac under APRA’s Basel III capital adequacy framework. 

The rights of the noteholders and coupon holders are subordinated to the claims of all creditors (including depositors) of 
Westpac other than creditors whose claims against Westpac rank equally with, or junior to, these notes. 

2016 Westpac Group Annual Report 

165 

3 
Note 21. Derivative financial instruments 
Accounting policy 
Derivative financial instruments are instruments whose values derive from the value of an underlying asset, reference rate or 
index and include forwards, futures, swaps and options.  

All derivatives are held at fair value. Changes in fair value are recognised in the income statement, unless designated in a cash 
flow or net investment hedge relationship. Derivatives are presented as an asset where they have a positive fair value at 
balance date or as a liability where the fair value at balance date is negative. 

The Group uses derivative instruments for trading and also as part of its asset and liability risk management activities, which 
are discussed in Note 22. Derivatives used for risk management activities include designating derivatives into one of three 
hedge accounting relationships: fair value hedge; cash flow hedge; or hedge of a net investment in a foreign operation, where 
permitted under AASB 139. These hedge designations and associated accounting treatment are as follows: 

Fair value hedges 
Fair value hedges hedge the exposure to changes in the fair value of an asset or liability. 

Changes in the fair value of derivatives and the hedged asset or liability in fair value hedges are recognised in interest income. 
The carrying value of the hedged asset or liability is adjusted for the changes in fair value. 

If  a  hedge  is  discontinued,  any  fair  value  adjustments  to  the  carrying  value  of  the  asset  or  liability  are  amortised  to  interest 
income  over  the  period  to  maturity.  If  the  asset  or  liability  is  sold,  any  unamortised  adjustment  is  immediately  recognised  in 
interest income. 

Cash flow hedges 
Cash flow hedges hedge the exposure to variability of cash flows attributable to an asset, liability or future forecast transaction. 

For effective hedges, changes in the fair value of derivatives are recognised in the cash flow hedge reserve through other 
comprehensive income and subsequently recognised in interest income when the asset or liability that was hedged impacts the 
income statement. 

For hedges with some ineffectiveness, the changes in the fair value of the derivatives relating to the ineffective portion are 
immediately recognised in interest income. 

If a hedge is discontinued, any cumulative gain or loss remains in other comprehensive income. It is amortised to interest 
income over the period which the asset or liability that was hedged also impacts the income statement. 

If a hedge of a forecast transaction is no longer expected to occur, any cumulative gain or loss in other comprehensive income 
is immediately recognised in interest income. 

Net investment hedges 
Net investment hedges hedge foreign currency risks arising from a net investment of a foreign operation. They are accounted 
for similarly to cash flow hedges. 

For effective hedges, changes in the fair value of derivatives are recognised in the foreign currency translation reserve through 
other comprehensive income. 

For hedges with some ineffectiveness, the changes in the fair value of the derivatives relating to the ineffective portion are 
immediately recognised in non-interest income. 

If a foreign operation is disposed of, any cumulative gain or loss in other comprehensive income is immediately recognised in 
non-interest income. 

a.  Fair value hedges 
The Group hedges a proportion of its interest rate risk and foreign exchange risk from debt issuances and fixed interest rate 
assets with single currency and cross currency interest rate derivatives.  

$m
Change in fair value hedging instruments
Change in fair value hedge items attributed to hedged risk
Ineffectiveness in interest income

Consolidated

Parenty Entity

2016
(39)
47
8

2015
(308)
317
9

2016
(52)
62
10

2015
(80)
88
8

b.  Cash flow hedges 
Exposure to the volatility of interest cash flows from floating rate customer deposits, at call balances and loans is hedged with 
interest rate derivatives. 

Exposure to foreign currency principal and interest cash flows from floating rate debt issuances is hedged through the use of 
cross currency derivatives. 

166 

2016 Westpac Group Annual Report 

 
 
 
Note 21. Derivative financial instruments (continued) 
Gross cash inflows and outflows on derivatives designated in cash flow hedges are, as a proportion of total gross cash flows, 
expected to occur in the following periods: 

Notes to the financial statements 

2016

Cash inflows

Cash outflows

2015

Cash inflows

Cash outflows

$m
Cash flow hedge ineffectiveness

Less Than
1 Month

1 Month to
3 Months

3 Months
to 1 Year

1 Year to 
2 Years

2 Years to
3 Years

3 Years to 
4 Years

4 Years to
5 Years

Over 
5 Years

0.6%

0.7%

1.9%

1.9%

8.8%

8.9%

2.8%

2.9%

29.5%

30.4%

28.4%

29.9%

13.0%

13.2%

17.6%

18.4%

13.1%

12.3%

12.6%

12.4%

12.6%

12.4%

11.2%

10.4%

9.9%

10.1%

11.1%

10.1%

12.5%

12.0%

14.4%
14.0%  

Consolidated

Parenty Entity

2016
4

2015
(22)

2016
(2)

2015
(16)

c.  Dual fair value and cash flow hedges 
Fixed rate foreign currency denominated debt is hedged using cross currency interest rate derivatives, designated as fair value 
hedges of foreign interest rates and cash flow hedges of foreign exchange rates. 

d.  Net investment hedges 
The Group uses foreign exchange forward contracts when hedging the currency translation risk of net investments in foreign 
operations. For both the Group and Parent Entity, ineffectiveness arising from net investments hedges was a loss of $6 million 
(2015: nil). 

2016 Westpac Group Annual Report 

167 

3 
 
 
-

-

927

-

927

-

-

-

739

-

739

-

-

-

-

Note 21. Derivative financial instruments (continued) 
The notional amount and fair value of derivative instruments held for trading and designated in hedge relationships are set out 
in the following tables: 

Trading

Fair Value

Fair Value

Hedging

Cash Flow

Net Investment

Total
Fair Value

Assets

Liabilities

Assets

Liabilities

Assets

Liabilities

Assets

Liabilities

Assets

Liabilities

Consolidated 2016

$m

Interest rate contracts
Futures contracts1
Forward rate agreements 

Notional

 Amount

252,462

325,877

-

29

-

(28)

Swap agreements

2,556,563

27,734

(25,771)

Options

82,534

412

(487)

Total interest rate contracts

3,217,436

28,175

(26,286)

Foreign exchange contracts

Spot and forward contracts

652,452

5,380

(5,308)

Cross currency
swap agreements2
Options

Total foreign
exchange contracts

Commodity contracts

Equities

Credit default swaps

10,979

106

17,565

Total of gross derivatives
Impact of netting arrangements3
Total of net derivatives

4,372,054

-

4,372,054

Consolidated 2015

$m

Interest rate contracts
Futures contracts1
Forward rate agreements 

Notional

 Amount

147,368

517,297

449,954

23,562

6,295

212

(10,455)

(219)

1,031

-

1,125,968

11,887

(15,982)

1,031

337

1

80

40,480

(11,982)

28,498

(276)

-

(76)

(42,620)

12,459

(30,161)

-

-

-

1,958

(362)

1,596

Trading

Fair Value

-

-

-

-

-

-

(3,819)

1,092

(1,387)

-

-

-

(3,819)

1,092

(1,387)

-

213

-

213

-

-

-

(3,606)

1,177

(2,429)

-

(40)

1,312

(2,405)

-

-

1,312

(2,445)

-

-

-

2,404

(315)

2,089

-

-

-

(3,832)

398

(3,434)

Fair Value

Hedging

Cash Flow

-

-

-

-

-

44

-

-

44

-

-

-

44

-

44

-

-

-

-

-

-

29

-

(28)

29,753

(30,977)

412

(487)

30,194

(31,492)

(52)

5,424

(5,400)

-

-

8,638

212

(12,647)

(219)

(52)

14,274

(18,266)

-

-

-

(52)

-

(52)

337

1

80

44,886

(12,659)

32,227

(276)

-

(76)

(50,110)

14,034

(36,076)

Net Investment

Total
Fair Value

Assets

Liabilities

Assets

Liabilities

Assets

Liabilities

Assets

Liabilities

Assets

Liabilities

-

154

-

(156)

Swap agreements

2,014,629

25,837

(24,310)

Options

90,074

576

(683)

Total interest rate contracts

2,769,368

26,567

(25,149)

Foreign exchange contracts

Spot and forward contracts

674,114

10,002

(8,653)

Cross currency
swap agreements2
Options

Total foreign
exchange contracts

Commodity contracts

Equities

Credit default swaps

Total of gross derivatives
Impact of netting arrangements3
Total of net derivatives
1 

435,465

34,956

12,687

(18,782)

1,094

651

(689)

-

1,144,535

23,340

(28,124)

1,094

6,398

216

33,181

3,953,698

-

3,953,698

472

9

143

50,531

(9,505)

41,026

(409)

(10)

(150)

(53,842)

10,367

(43,475)

-

-

-

-

-

-

(2,995)

1,212

(1,301)

-

-

-

(2,995)

1,212

(1,301)

-

124

-

124

-

-

-

-

(27)

4,102

-

(414)

-

4,102

(441)

-

-

-

-

-

-

1,833

(2,871)

5,314

(1,742)

-

-

-

-

1,833

(2,871)

5,314

(1,742)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

154

-

(156)

27,788

(28,606)

576

(683)

28,518

(29,445)

(216)

10,002

(8,896)

-

-

17,883

(19,072)

651

(689)

(216)

28,536

(28,657)

-

-

-

(216)

-

(216)

472

9

143

57,678

(9,505)

48,173

(409)

(10)

(150)

(58,671)

10,367

(48,304)

The fair value differential of futures contracts are settled daily with the exchange. The notional balance represents open contracts as at 
30 September. 
The unrealised foreign exchange gains or loss on derivatives in hedge relationships are substantially offset by the retranslation at spot exchange 
rates of the foreign currency denominated debt being hedged. 

2 

3  Primarily consists of derivative trades settled directly with central clearing counterparties and their associated variation margin. Westpac became a 

direct clearing member of LCH.Clearnet Limited (LCH) during the 2015 year. Refer to Note 24. 

168 

2016 Westpac Group Annual Report 

 
 
 
 
 
-

-

899

-

899

-

945

-

945

-

-

-

-

-

722

-

722

-

Note 21. Derivative financial instruments (continued) 

Notes to the financial statements 

Trading

Fair Value

Fair Value

Hedging

Cash Flow

Net Investment

Total
Fair Value

Assets

Liabilities

Assets

Liabilities

Assets

Liabilities

Assets

Liabilities

Assets

Liabilities

Parent Entity 2016

$m

Interest rate contracts
Futures contracts1
Forward rate agreements 

Notional

 Amount

252,462

325,877

-

29

-

(28)

Swap agreements

2,552,413

27,796

(26,157)

Options

81,620

411

(487)

Total interest rate contracts

3,212,372

28,236

(26,672)

Foreign exchange contracts

Spot and forward contracts

651,469

5,379

(5,307)

Cross currency
swap agreements2
Options

Total foreign
exchange contracts

Commodity contracts

Equities

Credit default swaps

442,606

23,562

6,297

212

(10,708)

(219)

1,117,637

11,888

(16,234)

10,979

106

17,565

337

1

80

(276)

-

(76)

(43,258)

12,459

(30,799)

Total of gross derivatives
Impact of netting arrangements3
Total of net derivatives

4,358,659

40,542

-

4,358,659

(11,982)

28,560

1,844

(362)

1,482

(3,344)

1,177

(2,167)

-

-

-

-

-

-

(3,444)

1,026

(1,154)

-

-

-

(3,444)

1,026

(1,154)

-

100

-

100

-

-

-

-

(40)

1,300

(1,395)

-

-

1,300

(1,435)

-

-

-

2,326

(315)

2,011

-

-

-

(2,589)

398

(2,191)

Fair Value

Hedging

Cash Flow

-

-

-

-

-

37

-

-

37

-

-

-

37

-

37

-

-

-

-

-

-

29

-

(28)

29,721

(30,755)

411

(487)

30,161

(31,270)

(52)

5,416

(5,399)

-

-

8,542

212

(12,003)

(219)

(52)

14,170

(17,621)

-

-

-

(52)

-

(52)

337

1

80

44,749

(12,659)

32,090

(276)

-

(76)

(49,243)

14,034

(35,209)

Net Investment

Total
Fair Value

Trading

Fair Value

Assets

Liabilities

Assets

Liabilities

Assets

Liabilities

Assets

Liabilities

Assets

Liabilities

Parent Entity 2015

$m

Interest rate contracts
Futures contracts1
Forward rate agreements 

Notional

 Amount

147,368

517,297

-

154

-

(156)

Swap agreements

2,010,895

25,890

(24,726)

Options

90,049

575

(683)

Total interest rate contracts

2,765,609

26,619

(25,565)

Foreign exchange contracts

Spot and forward contracts

672,295

9,976

(8,621)

Cross currency
swap agreements2
Options

Total foreign
exchange contracts

Commodity contracts

Equities

Credit default swaps

427,053

34,956

12,691

(18,840)

1,004

651

(689)

-

1,134,304

23,318

(28,150)

1,004

3,843

216

33,181

472

9

143

(409)

(10)

(150)

-

-

-

-

-

-

-

-

-

(2,689)

1,155

(1,015)

-

-

-

(2,689)

1,155

(1,015)

-

56

-

56

-

-

-

-

(27)

3,603

-

(256)

-

3,603

(283)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

154

-

(156)

27,767

(28,430)

575

(683)

28,496

(29,269)

(202)

9,976

(8,850)

-

-

17,298

(19,040)

651

(689)

(202)

27,925

(28,579)

-

-

-

472

9

143

(409)

(10)

(150)

(58,417)

10,367

(48,050)

Total of gross derivatives
Impact of netting arrangements3
Total of net derivatives
1,726
1  The fair value differential of futures contracts are settled daily with the exchange. The notional balance represents open contracts as at 

3,937,153

3,937,153

(54,284)

(43,917)

(9,505)

(1,298)

(2,633)

(1,298)

(2,633)

50,561

41,056

10,367

1,726

4,758

4,758

(202)

(202)

-

-

-

-

-

-

-

-

-

57,045

(9,505)

47,540

30 September. 

2  The unrealised foreign exchange gains or loss on derivatives in hedge relationships are substantially offset by the retranslation at spot exchange 

rates of the foreign currency denominated debt being hedged. 

3  Primarily consists of derivative trades settled directly with central clearing counterparties and their associated variation margin. Westpac became a 

direct clearing member of LCH during the 2015 year. Refer to Note 24. 

2016 Westpac Group Annual Report 

169 

3 
 
 
 
 
 
Note 21. Derivative financial instruments (continued) 

Credit default swaps 
The Group buys and sells credit protection through the use of credit default swap (CDS) derivatives. These CDSs either protect 
the Group (as a buyer) or expose it (as a seller) to the risk of default of the entity referenced by the CDS. The CDSs are 
predominantly executed with other financial institutions and are entered into to facilitate institutional customer transactions and 
to manage the Group’s credit risk exposures.  

The notional amount and fair value of CDSs are presented in the following table for both the Group and the Parent Entity: 

$m

Credit protection bought

Credit protection sold

Total

2016

2015

Notional
Amount

Fair value

Asset

Liability

Notional
Amount

Fair value

Asset

Liability

9,231

8,334

17,565

7

73

80

(75)

(1)

(76)

16,849

16,332

33,181

44

99

143

(107)

(43)

(150)

Note 22. Financial risk 
Financial instruments are fundamental to the Group’s business of providing banking and financial services.  The associated 
financial risks (including credit risk, funding and liquidity risk and market risk) are a significant proportion of the total risks faced 
by the Group. 

This note details the financial risk management policies, practices and quantitative information of the Group’s principal financial 
risk exposures. 

Principal financial risks 
Overview 

Credit risk 
The risk of financial loss where a customer or 
counterparty fails to meet their financial 
obligations. 

Note name 
Risk management frameworks 

Internal credit risk ratings system 

Note 
number 
22.1 

22.2.1 

Credit risk mitigation, collateral and other credit enhancements 

22.2.2 

Credit risk concentrations 

Credit quality of financial assets 

Financial assets that are past due, but not impaired 

22.2.3 

22.2.4 

22.2.5 

Items 90 days past due, or otherwise in default, and not impaired  22.2.6 

Funding and liquidity risk 
The risk that the Group will be unable to fund 
assets and meet obligations as they become 
due. 

Impaired loans 

Collateral held 

Liquidity modelling 

Sources of liquidity 

Assets pledged as collateral 

Contractual maturity of financial liabilities 

Market risk 
The risk of an adverse impact on earnings 
resulting from changes in market factors, such 
as foreign exchange rates, interest rates, 
commodity prices and equity prices.  

Expected maturity 

Value-at-Risk (VaR) 

Traded market risk 

Non-traded market risk 

22.2.7 

22.2.8 

22.3.1 

22.3.2 

22.3.3 

22.3.4 

22.3.5 

22.4.1 

22.4.2 

22.4.3 

170 

2016 Westpac Group Annual Report 

 
 
 
 
 
 
 
 
 
Notes to the financial statements 

Note 22. Financial risk (continued) 
22.1 Risk management frameworks 
The Board is responsible for approving the Westpac Group Risk Management Strategy and Westpac Group Risk Appetite 
Statement and monitoring the effectiveness of risk management by the Westpac Group. The Board has delegated authority to 
the Board Risk and Compliance Committee (BRCC) to: 

 

 

 

 

review and recommend the Westpac Group Risk Management Strategy and Westpac Group Risk Appetite Statement to 
the Board for approval; 

set risk appetite consistent with the Group Risk Appetite Statement; 

approve  frameworks,  policies  and  processes  for  managing  risk  (consistent  with  the  Westpac  Group  Risk  Management 
Strategy and Westpac Group Risk Appetite Statement); and 

review and, where appropriate, approve risks beyond the approval discretion provided to management.  

For each of its primary financial risks, the Group maintains risk management frameworks and a number of supporting policies 
that define roles and responsibilities, acceptable practices, limits and key controls: 

Risk 
Credit risk 

Funding and liquidity 
risk 

Risk management framework and controls 
 

The Credit Risk Management Framework describes the principles, methodologies, systems, roles 
and responsibilities, reports and key controls for managing credit risk. 
The BRCC, Westpac Group Executive Risk Committee (RISKCO) and Westpac Group Credit Risk 
Committee (CREDCO) monitor the risk profile, performance and management of the Group’s credit 
portfolio and the development and review of key credit risk policies. 
The Credit Risk Rating System Policy describes the credit risk rating system philosophy, design, 
key features and uses of rating outcomes. 

 

 

  All models materially impacting the risk rating process are periodically reviewed in accordance with 

Westpac’s model risk policies. 

  An annual review is performed of the Credit Risk Rating System by the BRCC, RISKCO and 

CREDCO. 

  Specific credit risk estimates (including probability of default (PD), loss given default (LGD) and 
exposure at default (EAD) levels) are overseen, reviewed annually and supported by the Credit 
Risk Estimates Committee (a subcommittee of RISKCO) prior to approval under delegated authority 
from the Chief Risk Officer. 

  Policies for the delegation of credit approval authorities and formal limits for the extension of credit 

are established throughout the Group. 

  Credit manuals are established throughout the Group including policies governing the origination, 

evaluation, approval, documentation, settlement and ongoing management of credit risks. 

  Sector policies guide credit extension where industry-specific guidelines are considered necessary 

 

 

 

(e.g. acceptable financial ratios or permitted collateral). 
The Related Entity Risk Management Framework and supporting policies govern credit exposures 
to related entities, to minimise the spread of credit risk between Group entities and to comply with 
prudential requirements prescribed by APRA. 

The Liquidity Risk Management Framework sets out the liquidity risk appetite, roles and 
responsibilities, tools for measuring and managing liquidity risk, reporting procedures and 
supporting policies. It also documents the limits and targets for minimum liquid asset holdings, cash 
flow mismatch levels, wholesale funding and balance sheet ratios. It is reviewed by Westpac Asset 
and Liability Committee (ALCO) prior to approval by the BRCC.  
The Group’s Treasury function is responsible for managing funding and liquidity including managing 
the balance sheet against approved limits and targets and, managing the Group’s funding base so 
that it is appropriately maintained, stable and diversified.  

  Daily liquidity risk reports are reviewed by Treasury and the Liquidity risk teams.  Liquidity reports 

are presented to ALCO monthly and to the BRCC quarterly. 

  An annual funding strategy is established by Treasury which includes consideration of trends in 
global markets, peer analysis, wholesale funding capacity, expected funding requirements and 
funding risk analysis. The strategy is continuously reviewed to take into account current market 
conditions.  

  A contingency funding plan is also maintained, which details actions to be taken in response to 
severe disruptions in the Group’s ability to conduct its activities in a timely manner and at a 
reasonable cost. The plan identifies the committee of senior executives to manage any crisis and 
their responsibilities. The plan is aligned with the Group’s broader Liquidity Crisis Management 
Policy. 

2016 Westpac Group Annual Report 

171 

3 
Note 22. Financial risk (continued) 

Risk 
Market risk 

Risk management framework and controls 
 

 

The Market Risk Framework describes the Group’s approach to managing traded and non-traded 
market risk. 
Traded market risk includes interest rates, foreign exchange, commodity, equity prices, credit 
spread and volatility risks. Non-traded market risk includes interest rates and foreign exchange 
risks. 

  Market risk is managed using VaR limits, Net interest income at risk (NaR) and structural risk limits 
(including credit spread and interest rate basis point value limits) as well as scenario analysis and 
stress testing. 
The BRCC approves the VaR limits for traded and non-traded risks and the NaR limit for non-
traded risk. 

 

  RISKCO has approved separate VaR sub-limits for the trading activities of Financial Markets and 

Treasury and for Asset and Liability Management (ALM) activities. 

  Market risk limits are assigned to business managers based upon business strategies, experience, 

and the consideration of market liquidity and the concentration of risks.  

  Market risk positions are managed by the trading desks and ALM consistent with their delegated 

authorities and the nature and scale of the market risks involved. 

  Daily monitoring of current exposure and limit utilisation is conducted independently by the market 
risk unit, which monitors market risk exposures against VaR and structural risk limits. Daily VaR 
position reports are produced by risk type, by product lines and by geographic region. Quarterly 
reports are produced for RISKCO and the BRCC. 

  Daily stress testing and backtesting of VaR results is performed to support model integrity and to 

analyse extreme or unexpected movements. A review of both the potential profit and loss outcomes 
is also undertaken to monitor any skew created by the historical data. RISKCO has ratified an 
approved escalation framework. 
The BRCC has approved a framework for profit or loss escalation which considers both single day 
and 20 day cumulative results. 
Treasury’s ALM unit is responsible for managing the non-traded interest rate risk including risk 
mitigation through hedge accounting. This is overseen by the market risk unit and reviewed by 
RISKCO and BRCC. 

 

 

Further details regarding the Group’s principal risks including our strategic approach to their management is contained within 
the Corporate governance statement in Section 1 and the Risk and risk management section in Section 2. 

22.2 Credit Risk  
22.2.1 Credit risk ratings system 
The principal objective of the credit risk rating system is to reliably assess the credit risk to which the Group is exposed. The 
Group has two main approaches to this assessment. 

Transaction-managed customers 
The Group assigns a Customer Risk Grade (CRG) to each customer, corresponding to their expected PD. Each facility is 
assigned an LGD. The Group’s risk rating system has a tiered scale of risk grades for both non-defaulted customers and 
defaulted customers. Non-defaulted CRGs are mapped to Moody’s and S&P Global Ratings (S&P) external senior ranking 
unsecured ratings. 

172 

2016 Westpac Group Annual Report 

 
 
 
 
 
Notes to the financial statements 

Note 22. Financial risk (continued) 
Program-managed portfolio 
Customers that are not transaction-managed are grouped into pools of similar risk. Pools are created by analysing 
characteristics that have historically predicted that an account is likely to go into default. Customers grouped according to these 
predictive characteristics are assigned a PD and LGD relative to their pool. 

The table below maps the Group’s high level CRGs to their corresponding external rating.  

Financial statement disclosure 
Strong 

Westpac CRG 
A 

Good/satisfactory 

Weak 

Weak/default/non-performing 

B 

C 

D 

E 

F 

G 

H 

Moody’s Rating 
Aaa – Aa3 

A1 – A3 

Baa1 – Baa3 

Ba1 – B1 

S&P Rating 
AAA – AA– 

A+ – A– 

BBB+ – BBB– 

BB+ – B+ 

Westpac Rating 
Watchlist 
Special Mention 
Substandard/Default 
Default 

22.2.2 Credit risk mitigation, collateral and other credit enhancements 
Westpac uses a variety of techniques to reduce the credit risk arising from its lending activities.  

This includes the Group establishing that it has direct, irrevocable and unconditional recourse to collateral and other credit 
enhancements through obtaining legally enforceable documentation. 

Collateral 
The table below describes the nature of collateral or security held for each relevant class of financial asset: 

Loans – housing and personal1  Housing loans are secured by a mortgage over property and additional security may take the 

Loans – business1 

Trading securities, financial 
assets designated at fair value 
and derivatives 

form of guarantees and deposits.  
Personal lending (including credit cards and overdrafts) is predominantly unsecured. Where 
security is taken, it is restricted to eligible motor vehicles, caravans, campers, motor homes 
and boats. 

Business loans may be secured, partially secured or unsecured. Security is typically taken by 
way of a mortgage over property and/or a general security agreement over business assets 
or other assets. 
Other security such as guarantees, standby letters of credit or derivative protection may also 
be taken as collateral, if appropriate. 

These exposures are carried at fair value which reflects the credit risk.  
For trading securities, no collateral is sought directly from the issuer or counterparty; 
however this may be implicit in the terms of the instrument (such as an asset-backed 
security). The terms of debt securities may include collateralisation. 
For derivatives, master netting agreements are typically used to enable the effects of 
derivative assets and liabilities with the same counterparty to be offset when measuring 
these exposures. Additionally, collateralisation agreements are also typically entered into 
with major institutional counterparties to avoid the potential build-up of excessive mark-to-
market positions. Derivative transactions are increasingly being cleared through central 
clearers. 

1  This includes collateral held in relation to associated credit commitments. 

2016 Westpac Group Annual Report 

173 

3 
 
 
 
 
 
 
 
Note 22. Financial risk (continued) 
Management of risk mitigation 
The Group mitigates credit risk through controls covering:  

Collateral and valuation 
management 

The estimated realisable value of collateral held in support of loans is based on a 
combination of: 

formal valuations currently held for such collateral; and 

 
  management’s assessment of the estimated realisable value of all collateral held. 
This analysis also takes into consideration any other relevant knowledge available to 
management at the time. Updated valuations are obtained when appropriate. 

The Group revalues collateral related to financial markets positions on a daily basis and has 
formal processes in place to promptly call for collateral top-ups, if required. The 
collaterisation arrangements are documented via the Credit Support Annex of the 
International Swaps and Derivatives Association (ISDA) dealing agreements. 

In relation to financial markets positions, Westpac only recognises collateral which is: 
 

cash,  primarily  in  Australian  dollars  (AUD),  New  Zealand  dollars  (NZD),  US  dollars 
(USD), Canadian dollars (CAD), British pounds (GBP) or European Union euro (EUR); 

 

 

bonds  issued  by  Australian  Commonwealth,  State  and  Territory  governments  or  their 
Public Sector Enterprises, provided these attract a zero risk-weighting under Australian 
Prudential Standard (APS) 112; 

securities issued by other specified Aa3 / AA– or better rated sovereign governments. 

The Group only recognises guarantees, standby letters of credit, or credit derivative 
protection from the following entities (provided they are not related to the entity with which 
Westpac has a credit exposure): 

  Sovereign; 
  Australia and New Zealand public sector; 
  ADIs and overseas banks with a minimum risk grade equivalent of A3 / A–; and 
  Others with a minimum risk grade equivalent of A3 / A–. 
Credit Portfolio Management (CPM) manages the Group’s corporate, sovereign and bank 
credit portfolios through monitoring the exposure and any offsetting hedge positions.  

CPM purchases credit protection from entities meeting the criteria above and sells credit 
protection to diversify the Group’s credit risk. 

Creditworthy customers domiciled in Australia and New Zealand may enter into formal 
agreements with the Group, permitting the Group to set-off gross credit and debit balances in 
their nominated accounts. Cross-border set-offs are not permitted. 

Close-out netting is undertaken with counterparties with whom the Group has entered into a 
legally enforceable master netting agreement for their off-balance sheet financial market 
transactions in the event of default. 

Further details of offsetting are provided in Note 24. 

The Group increasingly executes derivative transactions through central clearing 
counterparties. Central clearing counterparties mitigate risk through stringent membership 
requirements, the collection of margin against all trades placed, the default fund, and an 
explicitly defined order of priority of payments in the event of default. 

Other credit enhancements 

Offsetting 

Central clearing (ASX/LCH) 

174 

2016 Westpac Group Annual Report 

 
 
 
 
 
Notes to the financial statements 

Note 22. Financial risk (continued) 
22.2.3 Credit risk concentrations 
Credit risk is concentrated when a number of counterparties are engaged in similar activities, have similar economic 
characteristics and thus may be similarly affected by changes in economic or other conditions. 

The Group monitors its credit portfolio to manage risk concentrations and rebalance the portfolio. 

Individual customers or groups of related customers 
The Group has large exposure limits governing the aggregate size of credit exposure normally acceptable to individual 
customers and groups of related customers. These limits are tiered by customer risk grade. 

Specific industries 
Exposures to businesses, governments and other financial institutions are classified into a number of industry clusters based 
on related Australian and New Zealand Standard Industrial Classification (ANZSIC) codes and are monitored against the 
Group’s industry risk appetite limits.  

Individual countries 
The Group has limits governing risks related to individual countries, such as political situations, government policies and 
economic conditions that may adversely affect either a customer’s ability to meet its obligations to the Group, or the Group’s 
ability to realise its assets in a particular country.  

Maximum exposure to credit risk 
The carrying amount of on-balance sheet financial assets (which comprises receivables due from financial institutions, trading 
securities and financial assets designated at fair value; derivatives; available-for-sale securities; loans; and regulatory deposits 
with central banks overseas) and undrawn credit commitments, represents the maximum exposure to credit risk (excluding any 
collateral received) as set out in the following tables. 

The following tables set out the credit risk concentrations to which the Group and the Parent Entity are exposed for on-balance 
sheet financial assets and for undrawn credit commitments.  

Life insurance assets are excluded as primarily the credit risk is passed on to the policyholder and backed by the policyholder 
liabilities. 

The balances for trading securities and financial assets designated at fair value and available-for-sale securities exclude equity 
securities as the primary financial risk is not credit risk. 

The credit concentrations for each significant class of financial asset are: 

Trading securities and financial 
assets designated at fair value 
(Note 11) 

Available-for-sale securities 
(Note12) 

 

 

 

 

 

 

51% (2015: 48%) were issued by financial institutions for the Group; 50% 
(2015: 47%) for the Parent Entity. 

45% (2015: 47%) were issued by government or semi-government authorities 
for the Group; 45% (2015: 48%) for the Parent Entity. 

66% (2015: 72%) were held in Australia by the Group; 72% (2015: 77%) by the 
Parent Entity. 

23% (2015: 24%) were issued by financial institutions for both the Group and 
Parent Entity. 

77% (2015: 75%) were issued by government or semi-government authorities 
for the Group; 77% (2015: 76%) for the Parent Entity. 

90% (2015: 90%) were held in Australia by the Group; 97% (2015: 97%) by the 
Parent Entity. 

Loans (Note 13) 

  Note 13 provides a detailed breakdown of loans by industry and geographic 

classification. 

Derivative financial instruments 
(Note 21) 

 

 

74% (2015: 83%) were issued by financial institutions for both the Group and 
Parent Entity. 

85% (2015: 88%) were held in Australia by the Group; 85% (2015: 89%) by the 
Parent Entity. 

2016 Westpac Group Annual Report 

175 

3 
Note 22. Financial risk (continued)  

Consolidated
$m

Australia

Accommodation, cafes and restaurants

Agriculture, forestry and fishing

Construction

Finance and insurance

Government, administration and defence

Manufacturing 

Mining
Property, property services and business services

Services

Trade

Transport and storage

Utilities

Retail Lending

Other

Total Australia

New Zealand

Accommodation, cafes and restaurants

Agriculture, forestry and fishing

Construction

Finance and insurance

Government, administration and defence

Manufacturing 

Mining
Property, property services and business services

Services

Trade

Transport and storage

Utilities

Retail lending

Other

Total New Zealand

Other overseas

Accommodation, cafes and restaurants

Agriculture, forestry and fishing

Construction

Finance and insurance

Government, administration and defence

Manufacturing 

Mining

Property, property services and business services

Services

Trade

Transport and storage

Utilities

Retail lending

Other

Total other overseas

Total gross credit risk
1  Comparatives have been revised for consistency. 

2016

Undrawn 
credit 
commit-
ments

Total on 
balance 
sheet

Total on 
balance 
sheet1

Total

7,772

8,127

6,295

65,221

50,711

10,447

4,383

61,983

13,898

16,870

10,322

5,327

418,816

2,509

1,176

1,991

4,251

8,137

1,171

6,193

3,647

19,611

6,930

8,774

4,665

4,116

83,153

1,096

8,948

10,118

10,546

73,358

51,882

16,640

8,030

81,594

20,828

25,644

14,987

9,443

7,712

7,808

6,213

79,569

48,367

11,122

5,316

60,357

12,259

16,389

11,151

4,788

2015

Undrawn 
credit 
commit-
ments

1,305

1,924

3,958

10,344

912

7,294

3,943

19,848

5,982

7,752

4,112

3,368

Total

9,017

9,732

10,171

89,913

49,279

18,416

9,259

80,205

18,241

24,141

15,263

8,156

501,969

390,617

80,230

470,847

3,605

2,176

816

2,992

682,681

154,911

837,592

663,844

151,788

815,632

610

8,080

1,207

10,692

4,410

2,864

301

14,576

2,652

3,600

1,557

2,370

32,192

264

85,375

118

52

53

7,435

3,798

2,661

590

1,099

99

3,464

1,231

485

1,120

1

119

818

541

1,728

849

1,758

249

3,161

1,259

1,660

1,083

1,437

8,780

17

729

8,898

1,748

12,420

5,259

4,622

550

542

7,441

1,204

9,166

4,548

2,683

426

17,737

13,222

3,911

5,260

2,640

3,807

40,972

281

2,378

3,285

1,395

1,631

27,844

32

105

697

565

2,073

611

1,497

76

2,382

1,106

1,464

916

1,382

8,118

26

647

8,138

1,769

11,239

5,159

4,180

502

15,604

3,484

4,749

2,311

3,013

35,962

58

23,459

108,834

75,797

21,018

96,815

15

1

259

3,838

38

4,454

2,015

405

96

3,409

315

193

38

35

133

53

312

11,273

3,836

7,115

2,605

1,504

195

6,873

1,546

678

1,158

36

111

587

247

11,143

3,689

3,947

778

812

183

2,898

1,175

746

1,191

77

13

491

138

3,764

47

5,438

3,378

559

231

3,631

710

313

38

36

124

1,078

385

14,907

3,736

9,385

4,156

1,371

414

6,529

1,885

1,059

1,229

113

22,206

790,262

15,111

193,481

37,317

983,743

27,584

767,225

18,787

191,593

46,371

958,818

176 

2016 Westpac Group Annual Report 

 
 
 
Note 22. Financial risk (continued)  

Parent Entity
$m

Australia

Accommodation, cafes and restaurants

Agriculture, forestry and fishing

Construction

Finance and insurance

Government, administration and defence

Manufacturing 

Mining
Property, property services and business services

Services

Trade

Transport and storage

Utilities

Retail Lending

Other

Total Australia

New Zealand

Accommodation, cafes and restaurants

Agriculture, forestry and fishing

Construction

Finance and insurance

Government, administration and defence

Manufacturing 

Mining
Property, property services and business services

Services

Trade

Transport and storage

Utilities

Retail lending

Other

Total New Zealand

Other overseas

Accommodation, cafes and restaurants

Agriculture, forestry and fishing

Construction

Finance and insurance

Government, administration and defence

Manufacturing 

Mining

Property, property services and business services

Services

Trade

Transport and storage

Utilities

Retail lending

Other

Total other overseas

Total gross credit risk 
1  Comparatives have been revised for consistency. 

Notes to the financial statements 

2016

Undrawn 
credit 
commit-
ments

Total on 
balance 
sheet

Total on 
balance 
sheet1

Total

7,655

7,947

5,495

63,837

50,646

10,073

4,290

60,544

13,191

16,347

9,762

5,295

414,718

2,321

1,176

1,989

4,250

8,137

1,171

6,191

3,646

19,603

6,929

8,747

4,660

4,116

83,154

1,096

8,831

9,936

9,745

71,974

51,817

16,264

7,936

80,147

20,120

25,094

14,422

9,411

7,561

7,570

5,214

78,214

48,308

10,668

5,161

58,576

11,570

15,723

10,255

4,750

2015

Undrawn 
credit 
commit-
ments

1,305

1,921

3,957

10,344

912

7,292

3,942

19,831

5,959

7,723

4,102

3,368

Total

8,866

9,491

9,171

88,558

49,220

17,960

9,103

78,407

17,529

23,446

14,357

8,118

497,872

384,424

80,230

464,654

3,417

1,505

811

2,316

672,121

154,865

826,986

649,499

151,697

801,196

-

55

10

4,449

818

219

6

115

132

257

67

622

10

1

-

26

15

172

85

145

5

34

57

260

57

225

14

-

-

81

25

4,621

903

364

11

149

189

517

124

847

24

1

1

73

9

4,212

1,351

219

1

98

60

240

57

446

6

32

6,761

1,095

7,856

6,805

100

51

41

7,176

3,230

2,500

585

851

164

3,143

998

473

556

-

14

1

253

3,821

38

4,357

2,001

396

95

3,284

297

191

30

5

114

52

294

10,997

3,268

6,857

2,586

1,247

259

6,427

1,295

664

586

5

93

586

204

10,703

2,721

3,915

777

584

145

2,752

859

726

617

75

-

6

13

61

24

116

-

37

4

209

209

204

14

-

897

13

491

132

3,763

47

5,290

3,360

536

230

3,469

685

308

25

6

1

79

22

4,273

1,375

335

1

135

64

449

266

650

20

32

7,702

106

1,077

336

14,466

2,768

9,205

4,137

1,120

375

6,221

1,544

1,034

642

81

19,868

698,750

14,783

170,743

34,651

869,493

24,757

681,061

18,355

170,949

43,112

852,010

2016 Westpac Group Annual Report 

177 

3 
 
 
Note 22. Financial risk (continued) 
22.2.4 Credit quality of financial assets 
An asset is considered to be past due when any payment under the contractual terms has been missed. The entire contractual 
balance is considered to be past due, rather than only the overdue portion. Assets may be overdue for a number of reasons, 
including late payments or incomplete documentation. Late payment may be influenced by the timing of weekends and 
holidays. This does not always align with the underlying basis by which credit risk is managed. 

The tables below segregate the financial assets of the Group and Parent Entity between financial assets that are neither past 
due nor impaired, past due but not impaired and impaired. The credit quality of financial assets that are neither past due nor 
impaired is determined by reference to the credit risk ratings system (refer to Note 22.2.1). 

Consolidated 2016
$m

Cash and balances
with central banks

Receivables due from
other financial institutions

Trading securities and
financial assets
designated at fair value1

Derivative financial instruments
Available-for-sale securities1

Loans:

Neither past due nor impaired

Good/
Satisfactory

Strong

Weak

Total

Past due
but not
impaired

Impaired

Total

Impairment
provision

Total
carrying
value

17,015

9,908

20,845

30,931

59,962

-

43

15

1,224

616

-

-

-

71

-

17,015

9,951

20,860

32,226

60,578

-

-

-

-

-

-

-

-

1

-

17,015

9,951

20,860

32,227

60,578

-

-

-

-

-

17,015

9,951

20,860

32,227

60,578

  Loans - housing and personal

338,648

119,094

  Loans - business

86,959

93,226

1,960

4,472

459,702

184,657

15,067

3,671

515

475,284

(1,320)

473,964

1,644

189,972

(2,010)

187,962

Regulatory deposits with central
banks overseas
Other financial assets2

1,169

4,098

221

357

-

11

1,390

4,466

-

31

-

4

1,390

4,501

-

-

1,390

4,501

Total

569,535

214,796

6,514

790,845

18,769

2,164

811,778

(3,330)

808,448

Neither past due nor impaired

Good/
Satisfactory

Strong

Weak

Total

Past due
but not
impaired

Impaired

Total

Impairment
provision

Total
carrying
value

Consolidated 2015
$m

Cash and balances
with central banks

Receivables due from
other financial institutions

Trading securities and
financial assets
designated at fair value1,3

Derivative financial instruments
Available-for-sale securities1,3

Loans:

14,770

9,583

27,014

47,137

53,922

-

-

16

927

841

  Loans - housing and personal

317,870

107,349

  Loans - business

83,938

92,020

Regulatory deposits with central
banks overseas
Other financial assets2

1,042

2,666

163

365

-

-

2

109

21

1,512

3,851

104

10

14,770

9,583

27,032

48,173

54,784

-

-

-

-

-

-

-

-

-

-

14,770

9,583

27,032

48,173

54,784

-

-

-

-

-

14,770

9,583

27,032

48,173

54,784

426,731

179,809

14,439

3,470

497

441,667

(1,197)

440,470

1,398

184,677

(1,831)

182,846

1,309

3,041

-

33

-

3

1,309

3,077

-

-

1,309

3,077

Total
782,044
1  Equity securities are excluded from these balances and as result the total carrying value will not represent the balance reported on the balance sheet. 
2  Other financial assets include accrued interest of $1,118 million (2015: $1,143 million) which is allocated to the relevant credit quality classifications in 
proportion to the loan balances to which it relates. Securities sold not yet delivered of $1,195 million (2015: $740 million) are also included in this 
balance which is allocated proportionately based on the trading securities balance classifications. 

765,232

785,072

557,942

201,681

(3,028)

17,942

5,609

1,898

3  Comparatives have been revised for consistency. 

178 

2016 Westpac Group Annual Report 

 
 
 
 
 
 
Notes to the financial statements 

Note 22. Financial risk (continued) 

Parent Entity 2016
$m

Cash and balances
with central banks

Receivables due from
other financial institutions

Trading securities and
financial assets
designated at fair value1

Derivative financial instruments
Available-for-sale securities1

Loans:

  Loans - housing and personal

  Loans - business

Regulatory deposits with central
banks overseas

Due from subsidiaries
Other financial assets2

Neither past due nor impaired

Good/
Satisfactory

Strong

Weak

Total

Past due
but not
impaired

Impaired

Total

Impairment
provision

Total
carrying
value

15,186

8,282

18,491

30,796

56,111

320,916

73,671

1,169

143,549

3,449

-

43

9

1,222

6

89,510

75,651

100

-

269

-

-

-

71

-

1,509

2,533

-

-

7

15,186

8,325

18,500

32,089

56,117

411,935

151,855

1,269

143,549

3,725

-

-

-

-

-

13,713

3,122

-

-

27

-

-

-

1

-

15,186

8,325

18,500

32,090

56,117

-

-

-

-

-

15,186

8,325

18,500

32,090

56,117

425

426,073

(1,033)

425,040

1,399

156,376

(1,677)

154,699

-

-

3

1,269

143,549

3,755

-

-

-

1,269

143,549

3,755

Total

671,620

166,810

4,120

842,550

16,862

1,828

861,240

(2,710)

858,530

Neither past due nor impaired

Good/
Satisfactory

Strong

Weak

Total

Past due
but not
impaired

Impaired

Total

Impairment
provision

Total
carrying
value

-

-

2

926

2

-

-

2

109

21

13,372

8,741

24,765

47,540

50,315

-

-

-

-

-

-

-

-

-

-

13,372

8,741

24,765

47,540

50,315

-

-

-

-

-

13,372

8,741

24,765

47,540

50,315

75,388

71,329

1,034

3,061

381,795

149,756

12,750

2,832

364

394,909

(993)

393,916

1,051

153,639

(1,480)

152,159

Parent Entity 2015
$m

Cash and balances
with central banks

Receivables due from
other financial institutions

Trading securities and
financial assets
designated at fair value1,3

Derivative financial instruments
Available-for-sale securities1,3

Loans:

  Loans - housing and personal

  Loans - business

Regulatory deposits with central
banks overseas

Due from subsidiaries
Other financial assets2

13,372

8,741

24,761

46,505

50,292

305,373

75,366

1,042

145,560

2,166

6

-

256

104

1,152

-

7

145,560

2,429

-

-

27

-

-

2

1,152

145,560

2,458

-

-

-

1,152

145,560

2,458

839,978

(2,473)
4,338
Total
1  Equity securities are excluded from these balances and as a result the total carrying value will not represent the balance reported on the 

842,451

825,425

147,909

673,178

15,609

1,417

balance sheet. 

2  Other financial assets include accrued interest of $948 million (2015: $957 million) which is allocated to the relevant credit quality classifications in 
proportion to the loan balances to which it relates. Securities sold not yet delivered of $1,192 million (2015: $725 million) are also included in this 
balance which is allocated proportionately based on the trading securities balance classifications. 

3  Comparatives have been revised for consistency. 

Details of collateral held in support of these balances are provided in Note 22.2.8. 

2016 Westpac Group Annual Report 

179 

3 
 
 
 
 
Note 22. Financial risk (continued) 
22.2.5 Financial assets that are past due, but not impaired 
Financial assets that were past due, but not impaired, can be disaggregated based on days overdue at 30 September 
as follows: 

Consolidated

$m
Loans:

Loans – housing and personal

Loans – business

Other financial assets
Total1
1  Comparatives have been revised for consistency. 

2016

2015

1-5 days 6-89 days 90+ days

Total

1-5 days

6-89 days 90+ days

Total

3,681

1,052

8

8,834

2,154

18

2,552

15,067

3,997

465

5

3,671

31

838

9

8,867

2,151

20

1,575

14,439

481

3,470

4

33

4,741

11,006

3,022

18,769

4,844

11,038

2,060

17,942

Parent Entity

$m
Loans:

Loans – housing and personal

Loans – business

Other financial assets

Total

2016

2015

1-5 days 6-89 days 90+ days

Total

1-5 days

6-89 days 90+ days

Total

3,258

878

7

7,951

1,869

15

2,504

13,713

3,648

375

5

3,122

27

640

8

7,573

1,860

16

1,529

12,750

332

2,832

3

27

4,143

9,835

2,884

16,862

4,296

9,449

1,864

15,609

Details of collateral held in support of these balances are provided in Note 22.2.8. 

22.2.6 Items 90 days past due, or otherwise in default, and not impaired 
These include financial assets that are: 

 

 

 

currently 90 days or more past due but well secured; 

assets that were, but are no longer 90 days past due  but are yet to satisfactorily demonstrate sustained improvement to 
allow reclassification; and 

other assets  in  default and  not  impaired, including  those  where  an  order  for  bankruptcy  or  similar legal  action has  been 
taken (e.g. appointment of an Administrator or Receiver). 

Consolidated

$m
Australia

New Zealand

Other Overseas

Total

Gross amount

2016
3,075

89

17

2015
2,149

130

13

2014
2,134

85

22

3,181

2,292

2,241

22.2.7 Impaired loans 
The determination of the provision for impairment is one of the Group’s critical accounting assumptions and estimates.  Details 
of this and the Group’s accounting policy for the provision for impairment charges are discussed in Notes 6 and 14. 

Impaired loans are those for which there is objective evidence that their principal or interest payments may not be recoverable. 
These include: 

  Non-performing loans (aligned to an impaired internal credit risk grade); 

  Unsecured facilities including overdrafts, personal loans and revolving credit facilities which are greater than 90 days past 

due; and 

  Restructured  loans  (the  original  contractual  terms  have  been  modified  to  provide  for  concessions  for  a  customer  facing 

financial difficulties). 

180 

2016 Westpac Group Annual Report 

 
 
 
 
 
 
 
 
 
Note 22. Financial risk (continued) 
The gross amount of impaired loans, along with the provision for impairment, by class of asset at 30 September, is summarised 
in the tables below: 

Notes to the financial statements 

Consolidated

$m

Individually impaired

Gross amount

Impairment provision

Carrying amount

Collectively impaired

Gross amount

Impairment provision

Carrying amount

Total gross amount

Total impairment provision

Total carrying amount

Parent Entity

$m

Individually impaired

Gross amount

Impairment provision

Carrying amount

Collectively impaired

Gross amount

Impairment provision

Carrying amount

Total gross amount

Total impairment provision

Total carrying amount

Loans –
Housing and
Personal

2016

Loans –
Business

136

(76)

60

379

(173)

206
515

(249)

266

1,472

(793)

679

172

(25)

147
1,644

(818)

826

Loans –
Housing and
Personal

2016

Loans –
Business

104

(63)

41

321

(146)

175
425

(209)

216

1,237

(689)

548

162

(24)

138
1,399

(713)

686

Loans –
Housing and
Personal

2015

Loans –
Business

168

(88)

80

329

(178)

151
497

(266)

231

1,287

(581)

706

111

(30)

81
1,398

(611)

787

Loans –
Housing and
Personal

2015

Loans –
Business

110

(64)

46

254

(141)

113
364

(205)

159

946

(479)

467

105

(28)

77
1,051

(507)

544

Total

1,608

(869)

739

551

(198)

353
2,159

(1,067)

1,092

Total

1,341

(752)

589

483

(170)

313
1,824

(922)

902

Total

1,455

(669)

786

440

(208)

232
1,895

(877)

1,018

Total

1,056

(543)

513

359

(169)

190
1,415

(712)

703

2016 Westpac Group Annual Report 

181 

3 
 
 
 
Note 22. Financial risk (continued) 
The gross amount of impaired loans, along with the provision for impairment, by type and geography of impaired loans at 
30 September, is summarised in the table below: 

Consolidated
$m
Australia
Non-performing loans
  Gross amount
  Impairment provision
  Net
Restructured loans
  Gross amount
  Impairment provision
  Net
Overdrafts, personal loans and revolving 
credit facilities greater than 90 days past due
  Gross amount
  Impairment provision
  Net
New Zealand
Non-performing loans
  Gross amount
  Impairment provision
  Net
Restructured loans
  Gross amount
  Impairment provision
  Net
Overdrafts, personal loans and revolving 
credit facilities greater than 90 days past due
  Gross amount
  Impairment provision
  Net
Other Overseas
Non-performing loans
  Gross amount
  Impairment provision
  Net
Restructured loans
  Gross amount
  Impairment provision
  Net
Overdrafts, personal loans and revolving 
credit facilities greater than 90 days past due
  Gross amount
  Impairment provision
  Net
Total net impaired assets

2016

2015

2014

2013

2012

1,589
(769)
820

13
(11)
2

267
(159)
108

218
(95)
123

16
(4)
12

10
(7)
3

44
(21)
23

2
(1)
1

1,220
(572)
648

22
(12)
10

252
(164)
88

348
(104)
244

17
(4)
13

10
(7)
3

25
(13)
12

-
-
-

1,580
(697)
883

34
(23)
11

203
(132)
71

397
(130)
267

-
-
-

13
(9)
4

53
(35)
18

59
(21)
38

2,574
(1,099)
1,475

3,212
(1,199)
2,013

34
(23)
11

181
(126)
55

586
(210)
376

-
-
-

14
(9)
5

89
(54)
35

122
(33)
89

43
(19)
24

186
(126)
60

743
(224)
519

-
-
-

12
(7)
5

79
(40)
39

110
(25)
85

-
-
-
1,092

1
(1)
-
1,018

1
-
1
1,293

-
-
-
2,046

1
(1)
-
2,745

Details of collateral held in support of these balances are provided in Note 22.2.8. 

182 

2016 Westpac Group Annual Report 

 
 
 
Note 22. Financial risk (continued) 
The following table summarises the interest received and forgone on non-performing loans and restructured financial assets:  

Notes to the financial statements 

Consolidated 2016

$m
Interest received

Interest forgone

Australia
2

76

Overseas
12

2

Total
14

78

22.2.8 Collateral held 
Loans 
The Group analyses the coverage of the loan portfolio which is secured by the collateral that it holds.  Coverage is measured 
as follows: 

Coverage 

Fully secured 

Partially secured 

Unsecured 

Secured loan to collateral value ratio 

Less than or equal to 100% 

Greater than 100% but not more than 150% 

Greater than 150%, or no security held (e.g. can include credit cards, personal loans, and 
exposure to highly rated corporate entities) 

The Group’s loan portfolio has the following coverage from collateral held: 

Neither past due nor impaired 

Consolidated

%

Fully secured

Partially secured

Unsecured

Total

Parent Entity

%

Fully secured

Partially secured

Unsecured

Total

Past due but not impaired 

Consolidated

%

Fully secured

Partially secured

Unsecured

Total

Loans –
Housing and
Personal

96.7

1.1

2.2

100.0

Loans –
Housing and
Personal

97.7

0.3

2.0

100.0

Loans –
Housing and
Personal

92.7

3.0

4.3

100.0

2016

Loans –
Business

53.5

25.7

20.8

100.0

2016

Loans –
Business

55.1

23.9

21.0

100.0

2016

Loans –
Business

47.9

28.9

23.2

100.0

Loans –
Housing and
Personal

96.1

1.4

2.5

100.0

Loans –
Housing and
Personal

97.5

0.3

2.2

100.0

Total
84.3

8.2

7.5

100.0

Total
86.3

6.6

7.1

100.0

Loans –
Housing and
Personal

92.5

2.6

4.9

100.0

Total
84.0

8.0

8.0

100.0

2015

Loans –
Business

51.3

24.8

23.9

100.0

2015

Loans –
Business

51.5

23.7

24.8

100.0

2015

Loans –
Business

48.6

27.7

23.7

100.0

Total
82.8

8.4

8.8

100.0

Total
84.6

6.9

8.5

100.0

Total
84.1

7.4

8.5

100.0

2016 Westpac Group Annual Report 

183 

3 
 
 
 
 
 
 
 
 
Note 22. Financial risk (continued) 

Parent Entity

%

Fully secured

Partially secured

Unsecured

Total

Impaired 

Consolidated

%

Fully secured

Partially secured

Unsecured

Total

Parent Entity

%

Fully secured

Partially secured

Unsecured

Total

Loans –
Housing and
Personal

95.7

0.6

3.7

100.0

Loans –
Housing and
Personal

63.9

13.0

23.1

100.0

Loans –
Housing and
Personal

69.6

6.4

24.0

100.0

2016

Loans –
Business

47.8

26.9

25.3

100.0

2016

Loans –
Business

11.4

35.4

53.2

100.0

2016

Loans –
Business

9.9

38.5

51.6

100.0

Loans –
Housing and
Personal

95.4

0.7

3.9

100.0

Total
86.8

5.5

7.7

100.0

Loans –
Housing and
Personal

59.2

16.3

24.5

100.0

Loans –
Housing and
Personal

67.6

6.9

25.5

100.0

Total
24.0

30.0

46.0

100.0

Total
23.8

31.0

45.2

100.0

2015

Loans –
Business

47.5

26.2

26.3

100.0

2015

Loans –
Business

23.2

34.8

42.0

100.0

2015

Loans –
Business

17.3

34.7

48.0

100.0

Collateral held against financial assets other than loans 

Consolidated

Parent Entity

$m

Cash, primarily for derivatives
Securities under reverse repurchase agreements1
Securities under derivatives and stock borrowing1

2016

1,788

3,260

135

Total other collateral held
1  Securities received as collateral are not recognised on the Group’s balance sheet. 

5,183

2015

4,057

3,983

152

8,192

2016

1,730

3,260

135

5,125

Total
86.8

5.3

7.9

100.0

Total
32.6

29.9

37.5

100.0

Total
30.2

27.6

42.2

100.0

2015

3,465

3,983

152

7,600

22.3  Funding and liquidity risk 
22.3.1 Liquidity modelling  
As required under APRA's liquidity prudential standard, the Group maintains a 'going concern' model with reports issued and 
reviewed on a daily basis. Under the 'going concern' model wholesale debt maturities are added to planned net asset growth to 
provide an estimate of the wholesale funding task across a range of time horizons. Maturity concentrations are measured 
against a Board approved limit structure; with limits, set at intervals from one week to 15 months.  

Stress testing is carried out to assess Westpac's ability to meet cash flow obligations under a range of market conditions and 
scenarios. These scenarios inform liquidity limits and strategic planning.  

The Liquidity Coverage Ratio (LCR) requires banks to hold sufficient high-quality liquid assets, as defined by APRA, to 
withstand 30 days under a regulator-defined acute stress scenario. The LCR came into effect on 1 January 2015. Westpac 
maintains a buffer over the regulatory minimum of 100%.  

184 

2016 Westpac Group Annual Report 

 
 
 
 
 
 
 
 
Note 22. Financial risk (continued) 
22.3.2 Sources of liquidity 
Sources of liquidity are regularly reviewed to maintain a wide diversification by currency, geography, product and term. Sources 
include, but are not limited to: 

Notes to the financial statements 

 

 

 

 

 

 

 

deposits; 

debt issues; 

proceeds from sale of marketable securities; 

repurchase agreements with central banks; 

principal repayments on loans; 

interest income; and 

fee income.  

Group’s funding composition 
The Group monitors the composition and stability of its funding so that it remains within the Group's funding risk appetite. This 
includes targeting greater than 75% of total funding from stable sources. Stable sources include customer deposits, wholesale 
term funding with residual maturity greater than 12 months, securitisation and equity.  

The Group’s overall funding composition saw a 104 basis point increase in stable sources in 2016 due mainly to an increase in 
customer deposits and equity. 

%
Customer deposits

Wholesale term funding with residual maturity greater than 12 months

Wholesale funding with a residual maturity less than 12 months

Securitisation

Equity

Group's total funding

2016
60.9

15.0

15.2

1.2

7.7

100.0

2015
59.3

15.4

16.2

1.7

7.4

100.0

Movements in the Group’s funding composition in 2016 included: 

  Customer deposits increased by 161 basis points to 60.9% of the Group’s total funding at 30 September 2016,  reflecting 

growth in term deposits.  

 

Long  term  funding  with  a  residual  maturity  greater  than  12  months  decreased,  down  36  basis  points  to  15.0%,  as  did 
funding from securitisation, down 47 basis points to 1.2%. 

  Wholesale  funding  with  a  residual  maturity  less  than  12  months  also  decreased,  down  104  basis  points  to  15.2%.  This 
portfolio had a weighted average maturity of 134 days and is more than covered by the $144.3 billion of unencumbered 
repo-eligible liquid assets and cash held by the Group. 

  Funding from equity increased by 27 basis points to 7.7% mainly due to impact of the Share Entitlement Offer in November 

2015. 

Maintaining a diverse funding base with the capacity and flexibility to access a wide range of funding markets, debt investors, 
currencies, maturities and products is an important part of managing liquidity risk. Westpac is the only major Australian bank 
with an active Auto ABS capability, the only Australian bank with access to the US SEC registered market and a regular issuer 
of RMBS (See Note 19). 

In Full Year 2016 the Group raised $41.8 billion of term wholesale funding with a weighted average maturity of 5.4 years 
(excluding securitisation). This included benchmark senior and covered bond trades in all major currencies, an auto ABS 
transaction in A$, as well as smaller senior bond trades and private placements. New term issuance also included $3.6 billion 
of Basel III compliant Additional Tier 1 and Tier 2 capital (see Note 20). 

Borrowings and outstanding issuances from existing debt programs at 30 September 2016 can be found in Note 16, Note 17, 
Note 19 and Note 20. 

2016 Westpac Group Annual Report 

185 

3 
 
 
 
 
Note 22. Financial risk (continued) 
Liquid assets 
Treasury holds a portfolio of high-quality liquid assets as a buffer against unforeseen funding requirements. These assets are 
eligible for repurchase agreements with the Reserve Bank of Australia (RBA) or another central bank and are held in cash, 
Government, State Government and highly rated investment grade securities. The level of liquid asset holdings is reviewed 
frequently and is consistent with both the requirements of the balance sheet and market conditions. 

Liquid assets that qualify as eligible collateral for repurchase agreements with a central bank (including internal securitisation) 
have increased by $5.3 billion to $126.3 billion over the last 12 months. 

Given the limited amount of government debt in Australia, the RBA, jointly with APRA, has made available to Australian ADIs a 
CLF that subject to satisfaction of qualifying conditions can be accessed to help meet the LCR requirement. In order to access 
the CLF, ADIs are required to pay a fee of 15 basis points (0.15%) p.a. to the RBA on the approved facility. The Group has 
received approval from APRA for a CLF of $49.1 billion for the 2017 calendar year (2016: $58.6 billion). 

A summary of the Group’s liquid asset holdings is as follows: 

$m
Cash

Receivables due from other financial institutions

Trading securities and financial assets designated at fair value 

Available-for-sale securities
Loans1
Regulatory deposits with central banks

2016

2015

Actual
16,221

1,088

10,062

60,193

56,057

663

Average
19,889

618

7,537

55,645

56,481

493

Actual
14,375

11

10,968

52,815

57,249

201

Average
18,159

355

16,898

43,098

61,111

269

Total liquid assets
139,890
1  Loans are self-originated AAA rated mortgage backed securities which are eligible for repurchase with the RBA and Reserve Bank of New Zealand. 

144,284

135,619

140,663

Credit ratings  
As at 30 September 2016 the Parent Entity's credit ratings were: 

2016
S&P Global Ratings

Moody’s Investors Services

Fitch Ratings

Short-term
A-1+

Long-term
AA-

P-1

F1+

Aa2

AA-

Outlook
Negative

Negative
Stable  

If Westpac’s credit ratings were to be lowered from current levels, the Group’s borrowing costs and capacity may be adversely 
affected. A downgrade in Westpac’s credit ratings from current levels is likely to require the Group to pay higher interest rates 
than currently paid on our wholesale borrowings.  

On 7 July 2016, S&P affirmed Westpac’s credit rating at AA-, however, as a result of S&P revising the outlook for the Australian 
sovereign rating to ‘negative’ from ‘stable’, Westpac’s outlook was also revised to ‘negative’ from ‘stable’. 

On 18 August 2016, Moody’s affirmed Westpac’s credit rating at Aa2, but revised the outlook to ‘negative’ from ‘stable’. The 
revision in outlook follows Moody’s revision of the Australian Macro Profile to ‘Very Strong-’ from ‘Very Strong’. 

22.3.3 Assets pledged as collateral 
The Group and Parent Entity are required to provide collateral to other financial institutions, as part of standard terms, to secure 
liabilities. In addition to assets supporting securitisation and covered bond programs disclosed in Note 25, the carrying value of 
these financial assets pledged as collateral is: 

$m
Cash1
Cash deposit on stock borrowed

Securities (including certificates of deposit)

Securities pledged under repurchase agreements

Total amount pledged to secure liabilities
1  Primarily comprised of Receivables due from other financial institutions. 

Consolidated

Parent Entity

2016
8,177

18

3,041

11,647

22,883

2015
8,079

31

1,854

15,651

25,615

2016
7,490

18

3,041

11,265

21,814

2015
8,064

31

1,854

15,651

25,600

186 

2016 Westpac Group Annual Report 

 
 
 
 
 
 
 
Notes to the financial statements 

Note 22. Financial risk (continued) 
22.3.4 Contractual maturity of financial liabilities 
The tables below present cash flows associated with financial liabilities, payable at the balance sheet date, by remaining 
contractual maturity. The amounts disclosed in the table are the future contractual undiscounted cash flows, whereas the Group 
manages inherent liquidity risk based on expected cash flows. 

Cash flows associated with financial liabilities include both principal payments as well as fixed or variable interest payments 
incorporated into the relevant coupon period. Principal payments reflect the earliest contractual maturity date. Derivative 
liabilities designed for hedging purposes are expected to be held for their remaining contractual lives, and reflect gross cash 
flows over the remaining contractual term. 

Derivatives held for trading and certain liabilities classified in “Other financial liabilities at fair value through income statement” 
are not managed for liquidity purposes on the basis of their contractual maturity, and accordingly these liabilities are presented 
in the up to 1 month column. Only the liabilities that the Group manages based on their contractual maturity are presented on a 
contractual undiscounted basis in the tables below. 

Consolidated 2016
$m

Financial liabilities

Payables due to other financial institutions

Deposits and other borrowings

Other financial liabilities at fair value through income statement

Derivative financial instruments:

Held for trading

Held for hedging purposes (net settled)

Held for hedging purposes (gross settled):

Cash outflow

Cash inflow

Debt issues

Other financial liabilities

Up to 
1 Month

Over 1 Month 
to 3 Months

Over 3 Months 
to 1 Year

Over 1 Year 
to 5 Years

Over 
5 Years

Total

12,798

315,122

3,301

28,588

99

2,205

(2,137)

3,443

1,967

2,696

82,287

1,403

-

283

4,140

(3,641)

15,693

543

2,596

177

-

18,267

102,111

16,880

425

516,825

-

-

-

-

-

-

4,704

28,588

1,140

3,196

498

5,216

9,958

(8,625)

44,516

2,443

6,418

722

23,443

(5,564)

(628)

(20,595)

100,127

14,306

178,085

-

-

4,953

Total financial liabilities excluding loan capital

365,386

103,404

154,139

121,234

15,323

759,486

Loan capital

-

85

257

4,353

13,275

17,970

Total undiscounted financial liabilities

365,386

103,489

154,396

125,587

28,598

777,456

Total contingent liabilities and commitments

Letters of credit and guarantees

Commitments to extend credit

Other commitments

Total undiscounted contingent liabilities and commitments

16,435

176,811

235

193,481

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

16,435

176,811

235

193,481  

2016 Westpac Group Annual Report 

187 

3 
Note 22. Financial risk (continued) 

Consolidated 2015
$m

Financial liabilities

Payables due to other financial institutions

Deposits and other borrowings

Other financial liabilities at fair value through income statement

Derivative financial instruments:

Held for trading

Held for hedging purposes (net settled)

Held for hedging purposes (gross settled):

Cash outflow

Cash inflow

Debt issues

Other financial liabilities

Total financial liabilities excluding loan capital
Loan capital1
Total undiscounted financial liabilities1

Total contingent liabilities and commitments

Letters of credit and guarantees1

Commitments to extend credit

Other commitments

Total undiscounted contingent liabilities and commitments1
1  Comparatives have been revised for consistency. 

Parent Entity 2016
$m

Financial liabilities

Payables due to other financial institutions

Deposits and other borrowings

Other financial liabilities at fair value through income statement

Derivative financial instruments:

Held for trading

Held for hedging purposes (net settled)

Held for hedging purposes (gross settled):

Cash outflow

Cash inflow

Debt issues

Due to subsidiaries

Other financial liabilities

Total financial liabilities excluding loan capital

Loan capital

Total undiscounted financial liabilities

Total contingent liabilities and commitments

Letters of credit and guarantees

Commitments to extend credit

Other commitments

Total undiscounted contingent liabilities and commitments

Up to 
1 Month

Over 1 Month 
to 3 Months

Over 3 Months 
to 1 Year

Over 1 Year 
to 5 Years

Over 
5 Years

Total

14,941

306,518

5,941

43,475

129

3,687

(3,580)

5,369

1,289

377,769

573

378,342

17,018

174,391

184

191,593

2,331

78,744

2,250

-

221

4,152

(3,965)

12,930

563

97,226

171

97,397

-

-

-

-

1,221

79,312

251

-

1,050

5,621

(5,393)

49,385

2,533

349

12,998

432

-

18,842

233

372

477,805

9,246

-

-

43,475

2,743

333

4,476

2,466

992

16,918

(2,197)

(977)

(16,112)

98,791

13,750

180,225

-

-

4,385

133,980

115,582

14,703

739,260

231

2,805

11,710

15,490

134,211

118,387

26,413

754,750

-

-

-

-

-

-

-

-

-

-

-

-

17,018

174,391

184

191,593  

Up to 
1 Month

Over 1 Month 
to 3 Months

Over 3 Months 
to 1 Year

Over 1 Year 
to 5 Years

Over 
5 Years

Total

12,782

286,669

2,920

29,223

81

2,182

(2,127)

2,900

142,808

1,932

479,370

-

479,370

15,725

154,783

235

170,743

2,696

66,726

1,403

-

228

3,872

(3,464)

14,221

-

480

86,162

85

86,247

-

-

-

-

2,544

89,864

177

-

18,199

15,181

405

458,845

-

-

-

-

-

-

4,323

29,223

901

2,887

494

4,591

6,671

(5,889)

37,773

-

2,159

2,473

120

15,318

(2,329)

(113)

(13,922)

86,633

11,969

153,496

-

-

-

-

142,808

4,571

134,023

105,022

12,875

817,452

257

4,353

13,275

17,970

134,280

109,375

26,150

835,422

-

-

-

-

-

-

-

-

-

-

-

-

15,725

154,783

235

170,743

188 

2016 Westpac Group Annual Report 

 
 
 
 
 
Note 22. Financial risk (continued) 

Parent Entity 2015
$m

Financial liabilities

Payables due to other financial institutions

Deposits and other borrowings

Other financial liabilities at fair value through income statement

Derivative financial instruments:

Held for trading

Held for hedging purposes (net settled)

Held for hedging purposes (gross settled):

Cash outflow

Cash inflow

Debt issues

Due to subsidiaries

Other financial liabilities

Total financial liabilities excluding loan capital

Loan capital1

Total undiscounted financial liabilities1

Total contingent liabilities and commitments

Letters of credit and guarantees1

Commitments to extend credit

Other commitments

Total undiscounted contingent liabilities and commitments1
1  Comparatives have been revised for consistency. 

Notes to the financial statements 

Up to 
1 Month

Over 1 Month 
to 3 Months

Over 3 Months 
to 1 Year

Over 1 Year 
to 5 Years

Over 
5 Years

Total

14,490

279,413

5,941

43,917

109

3,631

(3,526)

4,817

144,650

1,243

494,685

573

495,258

16,390

154,375

184

170,949

2,332

66,983

2,250

-

192

3,586

(3,444)

10,568

-

491

82,958

171

83,129

-

-

-

-

1,221

69,461

251

201

11,183

432

-

18,244

233

372

427,273

9,246

-

801

-

-

43,917

2,431

324

3,857

5,511

(5,306)

42,765

-

2,210

778

(745)

176

13,682

(169)

(13,190)

83,412

10,683

152,245

-

-

-

-

144,650

3,944

116,914

97,692

11,619

803,868

231

2,805

11,710

15,490

117,145

100,497

23,329

819,358

-

-

-

-

-

-

-

-

-

-

-

-

16,390

154,375

184

170,949  

22.3.5 Expected maturity 
The tables below present the balance sheet based on expected maturity dates, except for deposits, based on historical 
behaviours. The liability balances in the following tables will not agree to the contractual maturity tables (Note 22.3.4) due to the 
analysis below being based on expected rather than contractual maturities, the impact of discounting and the exclusion of 
interest accruals beyond the reporting period. Included in the tables below are equity securities classified as trading securities, 
available-for-sale securities and life insurance assets that have no specific maturity. These assets have been classified based 
on the expected period of disposal. Deposits are presented in the following table on a contractual basis, however as part of our 
normal banking operations, the Group would expect a large proportion of these balances to be retained. 

2016 Westpac Group Annual Report 

189 

3 
 
Note 22. Financial risk (continued) 

Consolidated 2016
$m

Assets

Cash and balances with central banks

Receivables due from other financial institutions

Trading securities and financial assets designated at fair value

Derivative financial instruments

Available-for-sale securities

Loans (net of provisions)

Life insurance assets

Regulatory deposits with central banks overseas

Investments in associates

All other assets 

Total assets

Liabilities

Payables due to other financial institutions

Deposits and other borrowings

Other financial liabilities at fair value through income statement

Derivative financial instruments

Debt issues

Life insurance liabilities

All other liabilities 

Total liabilities excluding loan capital

Loan capital

Total liabilities  

Net assets/(net liabilities)

Due within
12 Months

Greater than
12 Months

17,015

9,951

14,633

24,886

13,499

88,962

7,409

776

-

5,621

182,752

18,037

497,072

4,752

24,349

59,464

1,184

9,935

614,793
2,173

616,966

(434,214)

-

-

6,535

7,341

47,166

572,964

6,783

614

726

14,321

656,450

172

15,999

-

11,727

110,438

11,177

910

150,423
13,632

164,055

492,395

Total

17,015

9,951

21,168

32,227

60,665

661,926

14,192

1,390

726

19,942

839,202

18,209

513,071

4,752

36,076

169,902

12,361

10,845

765,216
15,805

781,021
58,181  

190 

2016 Westpac Group Annual Report 

 
 
 
Notes to the financial statements 

Note 22. Financial risk (continued) 

Consolidated 2015
$m

Assets

Cash and balances with central banks

Receivables due from other financial institutions

Trading securities and financial assets designated at fair value

Derivative financial instruments

Available-for-sale securities

Loans (net of provisions)

Life insurance assets

Regulatory deposits with central banks overseas

Investments in associates

All other assets 

Total assets

Liabilities

Payables due to other financial institutions

Deposits and other borrowings

Other financial liabilities at fair value through income statement

Derivative financial instruments

Debt issues

Life insurance liabilities

All other liabilities 

Total liabilities excluding loan capital

Loan capital

Total liabilities  

Net assets/(net liabilities)

Parent Entity 2016
$m

Assets

Cash and balances with central banks

Receivables due from other financial institutions

Trading securities and financial assets designated at fair value

Derivative financial instruments

Available-for-sale securities

Loans (net of provisions)

Regulatory deposits with central banks overseas

Due from subsidiaries

Investments in subsidiaries

All other assets 

Total assets

Liabilities

Payables due to other financial institutions

Deposits and other borrowings

Other financial liabilities at fair value through income statement

Derivative financial instruments

Debt issues

Due to subsidiaries

All other liabilities 

Total liabilities excluding loan capital

Loan capital

Total liabilities  

Net assets/(net liabilities)

Due within
12 Months

Greater than
12 Months

14,770

9,583

19,613

36,479

13,687

86,049

6,730

1,309

-

5,608

193,828

18,437

463,473

9,226

33,511

62,076

770

9,375

596,868
1,446

598,314

(404,486)

-

-

7,841

11,694

41,146

537,267

6,395

-

756

13,229

618,328

294

11,855

-

14,793

108,978

10,789

824

147,533
12,394

159,927

458,401

Due within
12 Months

Greater than
12 Months

15,186

8,325

12,847

24,872

12,617

70,686

655

143,549

-

4,598

293,335

17,969

441,290

4,371

24,096

52,196

142,808

8,063

690,793
2,173

692,966

(399,631)

-

-

5,715

7,218

43,544

509,053

614

-

4,622

11,619

582,385

172

14,452

-

11,113

93,380

-

804

119,921
13,632

133,553

448,832

2016 Westpac Group Annual Report 

Total

14,770

9,583

27,454

48,173

54,833

623,316

13,125

1,309

756

18,837

812,156

18,731

475,328

9,226

48,304

171,054

11,559

10,199

744,401
13,840

758,241
53,915  

Total

15,186

8,325

18,562

32,090

56,161

579,739

1,269

143,549

4,622

16,217

875,720

18,141

455,742

4,371

35,209

145,576

142,808

8,867

810,714
15,805

826,519
49,201  

191 

3 
 
Note 22. Financial risk (continued) 

Parent Entity 2015
$m

Assets

Cash and balances with central banks

Receivables due from other financial institutions

Trading securities and financial assets designated at fair value

Derivative financial instruments

Available-for-sale securities

Loans (net of provisions)

Regulatory deposits with central banks overseas

Due from subsidiaries

Investments in subsidiaries

All other assets 

Total assets

Liabilities

Payables due to other financial institutions

Deposits and other borrowings

Other financial liabilities at fair value through income statement

Derivative financial instruments

Debt issues

Due to subsidiaries

All other liabilities 

Total liabilities excluding loan capital

Loan capital

Total liabilities  

Net assets/(net liabilities)

Due within
12 Months

Greater than
12 Months

13,372

8,741

17,883

36,417

12,138

70,477

1,152

145,560

-

4,745

310,485

17,987

415,334

9,226

33,457

56,002

143,885

7,539

683,430
1,446

684,876

(374,391)

-

-

7,013

11,123

38,206

475,598

-

-

4,585

10,546

547,071

146

10,175

-

14,593

88,713

-

744

114,371
12,394

126,765

420,306

Total

13,372

8,741

24,896

47,540

50,344

546,075

1,152

145,560

4,585

15,291

857,556

18,133

425,509

9,226

48,050

144,715

143,885

8,283

797,801
13,840

811,641
45,915  

22.4  Market risk 
22.4.1 Value-at-Risk 
The Group uses VaR as one of the mechanisms for controlling both traded and non-traded market risk. 

VaR is a statistical estimate of the potential loss in earnings over a specified period of time and to a given level of confidence 
based on historical market movements. The confidence level indicates the probability that the loss will not exceed the VaR 
estimate on any given day. 

VaR seeks to take account of all material market variables that may cause a change in the value of the portfolio, including 
interest rates, foreign exchange rates, price changes, volatility and the correlations between these variables. 

The key parameters of VaR are: 

Holding period 

Confidence level 

Period of historical data used 

Stressed VaR measures 

1 day 

99% 

1 year  

10 day, 99% confidence level 

192 

2016 Westpac Group Annual Report 

 
 
 
 
Note 22. Financial risk (continued) 
22.4.2 Traded market risk 
The table below depicts the aggregate VaR, by risk type, for the year ended 30 September: 

Consolidated and Parent Entity

2016

2015

2014

Notes to the financial statements 

$m
Interest rate risk

Foreign exchange risk

Equity risk
Commodity risk1
Other market risks2
Diversification effect

Net market risk
1 
2 

High
14.0

12.2

2.9

4.5

6.0

n/a

18.7

Low Average
8.8

4.6

1.4

0.1

1.4

2.6

n/a

7.7

5.1

0.3

2.7

3.6

(8.0)

12.5

High
18.1

11.8

0.6

5.7

6.7

n/a

23.5

Low Average
11.4

7.0

0.5

0.1

1.7

2.9

n/a

9.0

3.6

0.3

3.1

4.6

(7.2)

15.8

High
30.7

7.6

0.7

2.9

11.3

n/a

40.2

Low Average
15.6

6.3

1.2

0.1

1.3

5.4

n/a

9.5

3.0

0.3

2.0

9.2

(8.2)

22.0

Includes electricity risk. 
Include prepayment risk and credit spread risk (exposure to movements in generic credit rating bands). 

22.4.3 Non-traded market risk 
Non-traded market risk includes interest rate risk in the banking book (IRRBB) – the risk to interest income from a mismatch 
between the duration of assets and liabilities that arises in the normal course of business activities. 

Net interest income (NII) sensitivity is managed in terms of the NaR. A simulation model is used to calculate Westpac’s 
potential NaR. This combines the underlying balance sheet data with assumptions about run off and new business, expected 
repricing behaviour and changes in wholesale market interest rates. Simulations using a range of interest rate scenarios are 
used to provide a series of potential future NII outcomes. The interest rate scenarios modelled, over a three year time horizon 
using a 99% confidence interval, include those projected using historical market interest rate volatility as well as 100 and 200 
basis point shifts up and down from the current market yield curves in Australia and New Zealand. Additional stressed interest 
rate scenarios are also considered and modelled. 

A comparison between the NII outcomes from these modelled scenarios indicates the sensitivity to interest rate changes. 

Net interest income-at-risk (NaR) 
The table below depicts NaR assuming a 100 basis point shock (decrease) over the next 12 months as a percentage of 
reported net interest income: 

%
Consolidated

Parent Entity

2016

2015

Maximum
Exposure

Minimum
Exposure

Average
Exposure

1.08

0.85

0.14

(0.11)

0.47

0.23

As at
0.89

0.54

As at
0.12

(0.11)

Maximum
Exposure

Minimum
Exposure

Average
Exposure

0.66

0.41

(0.26)

(0.50)

0.23

0.04

Value at Risk – IRRBB1 
The table below depicts VaR for IRRBB: 

$m
Consolidated

As at
49.5

2016

High
53.6

Low
31.1

Average
39.4

As at
31.1

2015

High
37.5

Low
31.1

Average
34.3

As at 30 September 2016 the Value at Risk – IRRBB for the Parent Entity was $42.9 million (2015: $44.4 million). 

Risk mitigation 
IRRBB stems from the ordinary course of banking activities, including structural interest rate risk (the mismatch between the 
duration of assets and liabilities) and capital management.  

The Group hedges its exposure to such interest rate risk using derivatives. Further details on the Group’s hedge accounting are 
discussed in Note 21. 

The same controls as used to monitor traded market risk allow management to continuously monitor and manage IRRBB. 

1 

IRRBB VaR includes interest rate risk, credit spread risk on liquid assets and other basis risks as used for internal management purposes. 
Comparatives have been revised for consistency. 

2016 Westpac Group Annual Report 

193 

3 
 
 
 
 
 
 
 
                                                           
Note 22. Financial risk (continued) 
Structural foreign exchange risk 
Structural foreign exchange risk results from the generation of foreign currency denominated earnings and from Westpac’s 
capital deployed in offshore branches and subsidiaries, where it is denominated in currencies other than Australian dollars. As 
exchange rates move, the Australian dollar equivalent of offshore earnings and capital is subject to change that could introduce 
significant variability to the Bank’s reported financial results and capital ratios. To minimise this impact, Westpac manages 
offshore earnings and capital on the following basis: 

  New Zealand future earnings are overseen by Group Asset and Liability Committee (ALCO) and may be hedged as per 

policy approved by Group ALCO; 

  Permanent capital (capital permanently employed in an offshore jurisdiction to meet regulatory, prudential and/or strategic 
requirements) of subsidiaries and branches is not hedged. However, hedges on permanently deployed capital may still be 
considered in light of the cyclical nature of currency valuations; 

  Free capital (capital that can be repatriated at Westpac’s discretion), excluding capital denominated in minor currencies, 

may be fully hedged; and 

  Minor currencies may not be hedged because of liquidity, expensive pricing and materiality. 

Note 23. Fair values of financial assets and financial liabilities 
Accounting policy 
The fair value of a financial instrument is the price that would be received to sell an asset or paid to transfer a liability in an 
orderly transaction between market participants at the measurement date. 

On initial recognition, the transaction price generally represents the fair value of the financial instrument unless there is 
observable information from an active market to the contrary. Where unobservable information is used, the difference between 
the transaction price and the fair value (day one profit or loss) is only recognised in the income statement when the inputs 
become observable, or over the life of the instrument. 

Critical accounting assumptions and estimates 
The majority of valuation models used by the Group employ only observable market data as inputs. However, for certain 
financial instruments data may be employed which is not readily observable in current markets.  

The availability of observable inputs is influenced by factors such as: 

product type; 

 
 
depth of market activity; 
  maturity of market models; and 
 
Where unobservable market data is used, more judgement is required to determine fair value. The significance of these 
judgements depends on the significance of the unobservable input to the overall valuation. Unobservable inputs are generally 
derived from other relevant market data and adjusted against: 

complexity of the transaction. 

economic models; and  

standard industry practice;  

 
 
 
In order to determine a reliable fair value for a financial instrument, management may apply adjustments to the techniques 
previously described. These adjustments reflect the Group’s assessment of factors that market participants would consider in 
setting the fair value. 

observed transaction prices. 

These adjustments incorporate bid/offer spreads, credit valuation adjustments and funding valuation adjustments. 

Fair Valuation Control Framework 
The Group uses a Fair Valuation Control Framework where the fair value is either determined or validated by a function 
independent of the transaction. This framework formalises the policies and procedures used to achieve compliance with 
relevant accounting, industry and regulatory standards. The framework includes specific controls relating to: 

the revaluation of financial instruments;  

independent price verification;  

fair value adjustments; and  

financial reporting. 

 

 

 

 

194 

2016 Westpac Group Annual Report 

 
 
Notes to the financial statements 

Note 23. Fair values of financial assets and financial liabilities (continued) 
A key element of the Framework is the WIB Revaluation Committee, comprising senior valuation specialists from within the 
Group. The WIB Revaluation Committee reviews the application of the agreed policies and procedures to assess that a fair 
value measurement basis has been applied. 

The method of determining fair value differs depending on the information available. 

Fair value hierarchy 

A financial instrument’s categorisation within the valuation hierarchy is based on the lowest level input that is significant to the 
fair value measurement. 

The Group categorises all fair value instruments according to the hierarchy described below. 

Valuation techniques 

The Group applies market accepted valuation techniques in determining the fair valuation of over the counter (OTC) 
derivatives. This includes credit valuation adjustments (CVA) and funding valuation adjustments (FVA), which incorporates 
credit risk and funding costs and benefits that arise in relation to uncollateralised derivative positions, respectively.  

The specific valuation techniques, the observability of the inputs used in valuation models and the subsequent classification for 
each significant product category are outlined below: 

Level 1 instruments 
The fair value of financial instruments traded in active markets based on recent unadjusted quoted prices.  These prices are 
based on actual arm’s length basis transactions. 

The valuations of Level 1 instruments require little or no management judgement. 

Instrument 
Exchange traded 
products 

Balance sheet 
category 

Derivatives 

Foreign exchange 
products 

Derivatives 

Commodity 
products 

Derivatives 

Derivatives 

Valuation 

Includes: 
Exchange traded interest 
rate futures and options 

FX spot and futures 
contracts 

Commodity, energy and 
carbon futures 

Equity products 

Trading securities and 
financial assets 
designated at fair value 

Other financial liabilities 
at fair value through 
income statement 

Trading securities and 
financial assets 
designated at fair value 

Listed equities and equity 
indices 

Non-asset backed 
debt instruments 

Available-for-sale 
securities 

Australian and New 
Zealand Commonwealth 
government bonds 

Other financial liabilities 
at fair value through 
income statement 

Life insurance 
assets and 
liabilities 

Life insurance assets 

Life insurance liabilities 

Listed equities, exchange 
traded derivatives and 
short sale of listed equities 
within controlled managed 
investment schemes 

All these instruments are traded in liquid, 
active markets where prices are readily 
observable. No modelling or assumptions are 
used in the valuation. 

2016 Westpac Group Annual Report 

195 

3 
 
 
 
 
 
 
 
 
Note 23. Fair values of financial assets and financial liabilities (continued) 
Level 2 instruments 
The fair value for financial instruments that are not actively traded are determined using valuation techniques which maximise 
the use of observable market prices.  Valuation techniques include: 

 

 

 

the use of market standard discounting methodologies; 

option pricing models; and  

other valuation techniques widely used and accepted by market participants. 

Instrument 

Balance sheet 
category 

Includes: 

Interest rate 
derivatives 

Derivatives 

Interest rate and inflation 
swaps, swaptions, caps, 
floors, collars and other 
non-vanilla interest 
rate derivatives 

Valuation 
Industry standard valuation models are used to 
calculate the expected future value of payments 
by product, which is discounted back to a 
present value. The model’s interest rate inputs 
are benchmark interest rates such as BBSW and 
active broker quoted interest rates in the swap, 
bond and futures markets. Interest rate 
volatilities are sourced through a consensus data 
provider. 

Foreign exchange 
products 

Derivatives 

FX swap, FX forward 
contracts, FX options and 
other non-vanilla FX 
derivatives 

Derived from market observable inputs or 
consensus pricing providers using industry 
standard models. 

Other credit 
products 

Derivatives 

Single Name and Index 
credit default swaps (CDS) 

Commodity 
products 

Derivatives 

Commodity, energy and 
carbon derivatives 

Equity products 

Derivatives 

Exchange traded equity 
options, OTC equity 
options and equity warrants 

Asset backed debt 
instruments 

Trading securities and 
financial assets 
designated at fair value 

Available-for-sale 
securities 

Australian residential 
mortgage backed securities 
(RMBS) denominated in 
Australian dollar, offshore 
RMBS and other asset 
backed securities (ABS). 

Valued using an industry standard model that 
incorporates the credit spread as its principal 
input. Credit spreads are obtained from 
consensus data providers. If consensus prices 
are not available, these are classified as level 3 
instruments. 

Valued using industry standard models. 

The models calculate the expected future value 
of deliveries and payments and discounts them 
back to a present value. The model inputs 
include forward curves, volatilities implied from 
market observable inputs, discount curves and 
underlying spot and futures prices. The 
significant inputs are market observable or 
available through a consensus data service. If 
consensus prices are not available, these are 
classified as level 3 instruments. 

Due to low liquidity exchange traded options are 
level 2. 

Valued using industry standard models based on 
observable parameters such as stock prices, 
dividends, volatilities and interest rates. 

Valued using an industry approach to value 
floating rate debt with prepayment features. The 
main inputs to the model are the trading margin 
and the weighted average life (WAL) of the 
security. These inputs are sourced from a 
consensus data provider.  If consensus prices 
are not available these are classified as level 3 
instruments. 

196 

2016 Westpac Group Annual Report 

 
 
 
 
 
 
Note 23. Fair values of financial assets and financial liabilities (continued) 
Level 2 Instruments (continued) 

Notes to the financial statements 

Instrument 

Balance sheet category  Includes: 
Trading securities and 
financial assets 
designated at fair value 

State and other government 
bonds, corporate bonds and 
commercial paper. 

Non-asset backed 
debt instruments 

Available-for-sale 
securities 

Regulatory deposits 

Other financial liabilities 
through income statement 

Security repurchase 
agreements and reverse 
repurchase agreements 
over non-asset backed debt 
securities. 

Loans at fair value  Loans 

Fixed rate bills 

Certificates of 
deposit 

Deposits and other 
borrowings 

Certificates of deposit 

Debt issues at fair 
value 

Debt issues 

Debt issues 

Life insurance 
assets and 
liabilities 

Life insurance assets 

Life insurance liabilities 

Corporate bonds, over the 
counter derivatives, units in 
unlisted unit trusts, life 
insurance contract liabilities, 
life investment contract 
liabilities and external 
liabilities of managed 
investment schemes 
controlled by statutory life 
funds. 

Valuation 

Valued using observable market prices which 
are sourced from consensus pricing services, 
broker quotes or inter-dealer prices. 

Discounted cash flow approach, using a discount 
rate which reflects the terms of the instrument 
and the timing of cash flows, adjusted for 
creditworthiness based on market observable 
inputs. 

Discounted cash flow using market rates offered 
for deposits of similar remaining maturities. 

Discounted cash flows, using a discount rate 
which reflects the terms of the instrument and 
the timing of cash flows adjusted for market 
observable changes in the applicable credit 
rating of Westpac. 

Valued using observable market prices or other 
widely used and accepted valuation techniques 
utilising observable market input. 

2016 Westpac Group Annual Report 

197 

3 
 
 
 
 
 
 
 
 
 
Note 23. Fair values of financial assets and financial liabilities (continued) 
Level 3 instruments 
Financial instruments valued where at least one input that could have a significant effect on the instrument’s valuation is not 
based on observable market data due to illiquidity or complexity of the product. These inputs are generally derived and 
extrapolated from other relevant market data and calibrated against current market trends and historical transactions. 

These valuations are calculated using a high degree of management judgement. 

Instrument 

Balance sheet 
category 

Includes: 

Asset backed debt 
instruments 

Trading securities and 
financial assets 
designated at fair value 

Available-for-sale 
securities 

Australian issued RMBS 
denominated in foreign 
currency and synthetic 
collateralised debt 
obligations (CDO) 

Valuation 
Australian issued RMBS denominated in foreign 
currency is classified as level 3 as the trading 
margin is considered unobservable. Trading 
volumes in these instruments are low. Data from 
the Australian denominated RMBS market is 
used to derive the fair value for these 
instruments. 

Synthetic CDOs are valued using a model that 
uses a combination of established analytic and 
numerical approaches. The model calculates the 
fair value based on observable and 
unobservable parameters including credit 
spreads, recovery rates, correlations and interest 
rates. Some of the model inputs (e.g. 
correlations) are indirectly implied or 
unobservable. 

Non-asset backed 
debt instruments 

Trading securities and 
financial assets 
designated at fair value 

Available-for-sale 
securities 

Government securities 
(predominantly PNG 
government bonds) 

Government securities from illiquid markets are 
classified as level 3. Fair value is monitored by 
reference to recent issuances. 

198 

2016 Westpac Group Annual Report 

 
 
 
 
 
 
 
 
Note 23. Fair values of financial assets and financial liabilities (continued) 
The table below summarises the attribution of financial instruments carried at fair value to the fair value hierarchy: 

Consolidated

2016

2015

Notes to the financial statements 

Quoted
Market
Prices
(Level 1)

Valuation
Techniques
(Market 
Observable)
(Level 2)

Valuation
Techniques
(Non-Market 
Observable)
(Level 3)

Quoted
Market
Prices
(Level 1)

Valuation
Techniques
(Market 
Observable)
(Level 2)

Valuation
Techniques
(Non-Market 
Observable)
(Level 3)

Total

Total

2,431

21

5,047

-

5,076

17,897

32,163

54,914

5,562

9,116

-

1,008

840

43

704

-

-

-

21,168

32,227

60,665

5,562

14,192

2,446

39

2,071

-

4,560

24,001

48,090

51,811

7,076

8,565

1,008

-

945

1,007

44

918

-

-

-

27,454

48,173

54,800

7,076

13,125

945

12,575

120,660

1,587

134,822

9,116

140,488

1,969

151,573

$m

Financial assets measured at fair 
value on a recurring basis

Trading securities and financial 
assets designated at fair value

Derivative financial instruments

Available-for-sale securities

Loans

Life insurance assets
Regulatory deposits with central banks
overseas

Total financial assets carried 
at fair value1

Financial liabilities measured at
fair value on a recurring basis

Deposits and other borrowings at fair value

-

44,227

44,227

-

46,239

Other financial liabilities at fair 
value through income statement

Derivative financial instruments

Debt issues at fair value

Life insurance liabilities

Total financial liabilities carried at fair 
value 

151

12

-

1,180

4,601

36,047

6,303

11,181

-

-

4,752

17

36,076

-

-

6,303

12,361

414

35

-

775

8,812

48,230

9,300

10,784

-

-

39

18

-

46,239

9,226

48,304

9,318

11,559

1,343

102,359

17

103,719

1,224

123,365

57

124,646

Parent Entity

2016

2015

$m

Financial assets measured at fair 
value on a recurring basis

Trading securities and financial 
assets designated at fair value

Derivative financial instruments

Available-for-sale securities

Loans
Regulatory deposits with central banks
overseas

Total financial assets carried 
at fair value1

Financial liabilities measured at
fair value on a recurring basis

Deposits and other borrowings at fair value
Other financial liabilities at fair 
value through income statement

Derivative financial instruments

Debt issues at fair value

Total financial liabilities carried at fair 
value 
1 

  Comparatives have been revised for consistency. 

Quoted
Market
Prices
(Level 1)

Valuation
Techniques
(Market 
Observable)
(Level 2)

Valuation
Techniques
(Non-Market 
Observable)
(Level 3)

Quoted
Market
Prices
(Level 1)

Valuation
Techniques
(Market 
Observable)
(Level 2)

Valuation
Techniques
(Non-Market 
Observable)
(Level 3)

Total

Total

1,976

21

3,513

-

-

15,996

32,027

52,598

5,562

1,008

590

42

50

-

-

18,562

32,090

56,161

5,562

1,008

2,446

39

598

-

-

21,729

47,457

49,654

7,076

945

721

44

79

-

-

24,896

47,540

50,331

7,076

945

5,510

107,191

682

113,383

3,083

126,861

844

130,788

-

43,171

4,220

35,180

3,589

151

12

-

163

-

-

17

-

43,171

-

45,331

4,371

35,209

3,589

414

35

-

8,812

47,978

6,415

-

-

37

-

45,331

9,226

48,050

6,415

86,160

17

86,340

449

108,536

37

109,022

2016 Westpac Group Annual Report 

199 

3 
 
 
 
 
Note 23. Fair values of financial assets and financial liabilities (continued) 
Analysis of movements between Fair Value Hierarchy Levels 
During the year there were no material transfers between levels of the fair value hierarchy. Transfers into and out of Level 3 are 
reported using the fair values at the end of year and are discussed in the following table. These have occurred due to changes 
in observability in the significant inputs in the valuation models. 

Reconciliation of non-market observables  
The tables below summarise the changes in financial instruments measured at fair value derived from non-market observable 
valuation techniques (level 3): 

Consolidated 2016

$m

Balance as at beginning of year
Gains/(losses) on assets/(gains)/
losses on liabilities recognised in:

Income statements

Available-for-sale reserve

Acquisitions and issues

Disposals and settlements

Transfers into or out of non-market observables

Foreign currency translation impacts

Balance as at end of year
Unrealised gains/(losses) recognised in
the income statements for financial
instruments held as at 30 September 2016

Consolidated 2015

$m

Balance as at beginning of year
Gains/(losses) on assets/(gains)/
losses on liabilities recognised in:

Income statements

Available-for-sale reserve

Acquisitions and issues

Disposals and settlements

Transfers into or out of non-market observables

Foreign currency translation impacts

Balance as at end of year
Unrealised gains/(losses) recognised in
the income statements for financial
instruments held as at 30 September 2015

Trading Securities 
and Financial
Assets Designated at

Fair Value Derivatives
44

1,007

Available-
for-Sale 
Securities

918

Total 
Level 3
Assets Derivatives
39
1,969

Debt
Issues
at Fair 
Value

18

Total 
Level 3
Liabilities

57

(1)

-

83

(245)

-

(4)

840

(6)

-

15

(11)

1

-

43

-

2

(7)

2

3,135

3,233

(3,215)

(3,471)

-

(136)

704

1

(140)

1,587

(12)

-

11

(17)

(4)

-

17

(9)

9

-

-

(1)

6

-

-

(24)

-

-

-

-

(6)

-

11

(41)

(4)

-

17

(1)  

Trading Securities 
and Financial
Assets Designated at

Fair Value Derivatives
5

988

Available-
for-Sale 
Securities

822

Total 
Level 3
Assets Derivatives
30
1,815

Debt
Issues
at Fair 
Value

18

Total 
Level 3
Liabilities

48

8

-

403

(512)

13

107

1,007

11

1

-

23

(7)

22

-

44

23

5

(1)

14

(1)

2,303

2,729

(2,299)

(2,818)

-

88

35

195

918

1,969

-

34

28

-

5

(41)

17

-

39

20

-

-

-

-

-

-

18

-

28

-

5

(41)

17

-

57

20  

200 

2016 Westpac Group Annual Report 

 
 
 
 
Note 23. Fair values of financial assets and financial liabilities (continued) 

Notes to the financial statements 

Parent Entity 2016

$m

Balance as at beginning of year
Gains/(losses) on assets/(gains)/
losses on liabilities recognised in:

Income statements

Available-for-sale reserve

Acquisitions and issues

Disposals and settlements

Transfers into or out of non-market observables

Foreign currency translation impacts

Balance as at end of year
Unrealised gains/(losses) recognised in
the income statements for financial
instruments held as at 30 September 2016

Parent Entity 2015

$m

Balance as at beginning of year
Gains/(losses) on assets/(gains)/
losses on liabilities recognised in:

Income statements

Available-for-sale reserve

Acquisitions and issues

Disposals and settlements

Transfers into or out of non-market observables

Foreign currency translation impacts

Balance as at end of year
Unrealised gains/(losses) recognised in
the income statements for financial
instruments held as at 30 September 2015

Trading Securities 
and Financial
Assets Designated at

Fair Value Derivatives
44

721

8

-

72

(207)

-

(4)

590

(7)

-

15

(11)

1

-

42

Available-
for-Sale 
Securities

79

-

2

81

(109)

-

(3)

50

Total 
Level 3
Assets Derivatives
37

844

Total 
Level 3
Liabilities

37

1

2

168

(327)

1

(7)

682

(10)

-

11

(17)

(4)

-

17

(10)

-

11

(17)

(4)

-

17

(1)  

1

8

-

9

(1)

Trading Securities 
and Financial
Assets Designated at

Fair Value Derivatives
5

779

Available-
for-Sale 
Securities

170

Total 
Level 3
Assets Derivatives
30

954

Total 
Level 3
Liabilities

30

(5)

-

319

(484)

13

99

721

1

1

-

23

(7)

22

-

44

23

-

(1)

68

(184)

-

26

79

(4)

(1)

410

(675)

35

125

844

-

24

26

-

5

(41)

17

-

37

18

26

-

5

(41)

17

-

37

18  

2016 Westpac Group Annual Report 

201 

3 
 
Note 23. Fair values of financial assets and financial liabilities (continued) 
Significant unobservable inputs  
Sensitivities to reasonably possible changes in non-market observable valuation assumptions would not have a material impact 
on the Group’s reported results. 

Day one profit or loss  
The closing balance of unrecognised day one profit for both the Group and the Parent Entity for the year was $6 million 
(30 September 2015: $6 million profit). 

Financial instruments not measured at fair value 
For financial instruments not measured at fair value on a recurring basis, fair value has been derived as follows: 

Instrument 

Loans 

Valuation 
Where available, the fair value of loans is based on observable market transactions; otherwise fair value 
is estimated using discounted cash flow models. For variable rate loans, the discount rate used is the 
current effective interest rate. The discount rate applied for fixed rate loans reflects the market rate for the 
maturity of the loan and the credit worthiness of the borrower. 

Deposits are 
other borrowings 

Fair values of deposit liabilities payable on demand (interest free, interest bearing and savings deposits) 
approximate their carrying value. Fair values for term deposits are estimated using discounted cash flows, 
applying market rates offered for deposits of similar remaining maturities. 

Debt issues and 
loan capital 

Fair values are calculated using a discounted cash flow model. The discount rates applied reflect the 
terms of the instruments, the timing of the estimated cash flows and are adjusted for any changes in 
Westpac’s credit spreads. 

All other financial 
assets and 
liabilities 

For all other financial assets and liabilities, the carrying value approximates the fair value. These items are 
either short-term in nature, re-price frequently or are of a high credit rating. 

202 

2016 Westpac Group Annual Report 

 
 
 
Note 23. Fair values of financial assets and financial liabilities (continued) 
The following table summarises the estimated fair value and fair value hierarchy of financial instruments not measured at 
fair value: 

Notes to the financial statements 

671,689
Total financial liabilities 
1  The estimated fair value of debt issues includes the impact of changes in Westpac’s credit spreads since origination. 

673,988

1,615

Consolidated

$m

Financial assets not measured at fair value

Cash and balances with central banks

Receivables due from other financial institutions

Loans

Regulatory deposits with central banks overseas

Other financial assets

Total financial assets 

Financial liabilities not measured at fair value

Payables due to other financial institutions  

Deposits and other borrowings
Debt issues1

Loan capital

Other financial liabilities

Consolidated

$m

Financial assets not measured at fair value

Cash and balances with central banks

Receivables due from other financial institutions

Available-for-sale securities

Loans

Regulatory deposits with central banks overseas

Other financial assets
Total financial assets1

Financial liabilities not measured at fair value

Payables due to other financial institutions  

Deposits and other borrowings
Debt issues2

Loan capital

Other financial liabilities

2016
Fair Value

Quoted
Market
Prices
(Level 1)

Valuation
Techniques
(Market 
Observable)
(Level 2)

Valuation
Techniques
(Non-Market 
Observable)
(Level 3)

Carrying
Amount

17,015

9,951

656,364

382

4,501

17,015

7,128

-

382

-

688,213

24,525

18,209

468,844

163,599

15,805

7,531

1,615

-

-

-

-

Carrying
Amount

14,770

9,583

33

616,240

364

3,077

14,770

7,602

-

-

364

-

644,067

22,736

18,731

429,089

161,736

13,840

6,861

4,037

-

-

-

-

-

1,887

-

-

4,501

6,388

16,594

466,980

164,811

15,773

7,531

-

1,158

-

-

-

3,077

4,235

14,694

426,726

162,107

13,495

6,861

Total

17,015

9,951

657,594

382

4,501

-

936

657,594

-

-

658,530

689,443

-

2,729

-

-

-

2,729

18,209

469,709

164,811

15,773

7,531

676,033

Total

14,770

9,583

33

-

823

33

617,250

617,250

-

-

364

3,077

618,106

645,077

-

3,303

-

-

-

3,303

18,731

430,029

162,107

13,495

6,861

631,223

2015
Fair Value

Quoted
Market
Prices
(Level 1)

Valuation
Techniques
(Market 
Observable)
(Level 2)

Valuation
Techniques
(Non-Market 
Observable)
(Level 3)

Total financial liabilities 
1  Comparatives have been revised for consistency. 
2  The estimated fair value of debt issues includes the impact of changes in Westpac’s credit spreads since origination. 

630,257

4,037

623,883

2016 Westpac Group Annual Report 

203 

3 
 
 
 
 
Note 23. Fair values of financial assets and financial liabilities (continued) 

Parent Entity

$m

Financial assets not measured at fair value

Cash and balances with central banks

Receivables due from other  financial institutions

Loans

Regulatory deposits with central  banks overseas

Due from subsidiaries

Other financial assets

Total financial assets 

Financial liabilities not measured at fair value

Payables due to other financial institutions  

Deposits and other borrowings

Debt issues 

Due to subsidiaries

Loan capital

Other financial liabilities

Total financial liabilities 

Parent Entity

$m

Financial assets not measured at fair value

Cash and balances with central banks

Receivables due from other  financial institutions

Available-for-sale securities

Loans

Regulatory deposits with central  banks overseas

Due from subsidiaries

Other financial assets
Total financial assets1

Financial liabilities not measured at fair value

Payables due to other financial institutions  

Deposits and other borrowings

Debt issues 

Due to subsidiaries

Loan capital

Other financial liabilities

Total financial liabilities 
1  Comparatives have been revised for consistency. 

Carrying
Amount

15,186

8,325

574,177

261

143,549

3,755

745,253

18,141

412,571

141,987

142,808

15,805

6,832

738,144

Carrying
Amount

13,372

8,741

13

538,999

207

145,560

2,458

709,350

18,133

380,178

138,300

143,885

13,840

6,105

700,441

2016
Fair Value

Quoted
Market
Prices
(Level 1)

Valuation
Techniques
(Market 
Observable)
(Level 2)

Valuation
Techniques
(Non-Market 
Observable)
(Level 3)

15,186

6,441

-

261

-

-

21,888

1,557

-

-

-

-

-

-

1,884

-

-

-

3,755

5,639

16,584

412,289

143,116

-

-

574,947

-

143,549

-

718,496

-

1,098

-

-

142,808

15,773

6,832

-

-

1,557

594,594

143,906

2015
Fair Value

Valuation
Techniques
(Market 
Observable)
(Level 2)

Valuation
Techniques
(Non-Market 
Observable)
(Level 3)

-

1,155

-

-

-

-

2,458

3,613

14,688

379,681

138,628

-

-

13

-

145,560

-

685,024

-

1,349

-

-

143,885

13,495

6,105

-

-

3,445

552,597

145,234

Quoted
Market
Prices
(Level 1)

13,372

7,586

-

-

207

-

-

21,165

3,445

-

-

-

-

-

Total

15,186

8,325

574,947

261

143,549

3,755

746,023

18,141

413,387

143,116

142,808

15,773

6,832

740,057

Total

13,372

8,741

13

207

145,560

2,458

709,802

18,133

381,030

138,628

143,885

13,495

6,105

701,276

539,451

539,451

204 

2016 Westpac Group Annual Report 

 
 
 
 
 
   
                   
  
Notes to the financial statements 

Note 24. Offsetting financial assets and financial liabilities 
Accounting policy 
Financial assets and liabilities are presented net in the balance sheet when the Group has a legally enforceable right to offset 
them in all circumstances and there is an intention to settle the asset and liability on a net basis, or to realise the asset and 
settle the liability simultaneously. The gross assets and liabilities behind the net amounts reported in the balance sheet are 
disclosed in the table below. 

Some of the Group’s offsetting arrangements are not enforceable in all circumstances. The assets and liabilities under such 
agreements are also disclosed in the table below, to illustrate the net balance sheet amount if these future events should occur. 
The amounts in the tables below may not tie back to the balance sheet if there are balances which are not subject to offsetting 
arrangements. The amounts presented in this note do not represent the credit risk exposure of the Group or Parent Entity. 
Refer to Note 22.2 for information on credit risk management. The offsetting and collateral arrangements and other credit risk 
mitigation strategies used by the Group are further explained in the ‘Management of risk mitigation’ section of Note 22.2.2. 

Consolidated

$m

2016

Assets

Receivables due from other 
financial institutions1
Derivative financial instruments
Securities purchased under 
agreement to resell2
Loans3
Other assets4
Total assets

Liabilities
Derivative financial instruments
Security repurchase agreements5
Deposits and other borrowings3
Other liabilities4
Total liabilities

2015

Assets
Receivables due from other 
financial institutions1
Derivative financial instruments
Securities purchased under 
agreement to resell2
Loans3
Other assets4
Total assets

Liabilities

Derivative financial instruments
Security repurchase agreements5
Deposits and other borrowings3
Other liabilities4

Effects of Offsetting
on Balance Sheet

Amounts Subject to Enforecable 
Netting Arrangments But Not Offset

Gross
Amounts

Amounts
Offset

Net Amounts
Reported on
the Balance
Sheet

Other
Recognised
Financial
Instruments

Cash
Collateral

Financial
Instrument
Collateral

Net
Amount

18

-

44,886

(12,659)

3,260

22,036

2,926

73,126

50,110

9,372

29,706

773

-

(21,963)

(2,148)

(36,770)

(14,034)

-

(21,963)

(773)

89,961

(36,770)

31
57,678

3,982

15,949

1,369

79,009

58,671

13,908

24,369

105

-
(9,505)

-

(15,757)

(959)

(26,221)

(10,367)

-

(15,757)

(97)

18

32,227

3,260

73

778

36,356

36,076

9,372

7,743

-

53,191

31
48,173

3,982

192

410

52,788

48,304

13,908

8,612

8

-

-

(22,551)

(1,774)

(17)

(118)

-

-

-

(14)

(3,246)

-

-

-

-

(22,551)

(1,788)

(3,381)

(22,551)

(8,031)

-

-

-

(1)

-

-

(3,041)

(9,371)

-

-

1

7,784

-

73

778

8,636

2,453

-

7,743

-

(22,551)

(8,032)

(12,412)

10,196

-
(33,696)

-
(4,046)

(30)
(122)

1
10,309

-

-

-

(11)

(3,971)

-

-

-

-

-

192

410

(33,696)

(4,057)

(4,123)

10,912

(33,696)

(7,973)

(1,854)

4,781

-

-

-

(6)

-

-

(13,902)

-

-

-

8,612

8

Total liabilities

70,832
1  Consist of stock borrowing arrangements, reported as part of cash collateral in Note 10. 
2  Securities purchased under agreement to resell forms part of Note 11. 
3  Consist of debt and interest set-off accounts which meet the requirements for offsetting as described above. These accounts form part of business 

(26,221)

(33,696)

(15,756)

(7,979)

97,053

13,401  

loans in Note 13 and part of deposits and other borrowings at amortised cost in Note 17. 

4  Gross amounts consist of initial and variation margin held directly with central clearing counterparties, reported as part of Other in Note 27. Where 

variation margin is payable it is reported as part of Other in Note 29. Amounts offset relate to variation margin. 

5  Security repurchase agreements form part of Note 16 recognised at amortised cost and part of Note 18 recognised at fair value through income 

statement. 

2016 Westpac Group Annual Report 

205 

3 
 
Note 24. Offsetting financial assets and financial liabilities (continued) 

Effects of Offsetting
on Balance Sheet

Amounts Subject to Enforecable 
Netting Arrangments But Not Offset

Gross
Amounts

Amounts
Offset

Net Amounts
Reported on
the Balance
Sheet

Other
Recognised
Financial
Instruments

Cash
Collateral

Financial
Instrument
Collateral

Net
Amount

Parent Entity

$m

2016

Assets

Receivables due from other 
financial institutions1
Derivative financial instruments
Securities purchased under 
agreement to resell2
Loans3
Other assets4
Total assets

Liabilities
Derivative financial instruments
Security repurchase agreements5
Deposits and other borrowings3
Other liabilities4
Total liabilities

2015

Assets
Receivables due from other 
financial institutions1
Derivative financial instruments
Securities purchased under 
agreement to resell2
Loans3
Other assets4
Total assets
Liabilities
Derivative financial instruments
Security repurchase agreements5
Deposits and other borrowings3
Other liabilities4
Total liabilities

18

-

44,749

(12,659)

3,260

22,036

2,926

72,989

49,243

8,991

29,706

773

-

(21,963)

(2,148)

(36,770)

(14,034)

-

(21,963)

(773)

88,713

(36,770)

31
57,045

3,982

15,949

1,369
78,376

58,417

13,908

24,369

105
96,799

-
(9,505)

-

(15,757)

(959)
(26,221)

(10,367)

-

(15,757)

(97)
(26,221)

18

32,090

3,260

73

778

36,219

35,209

8,991

7,743

-

51,943

31
47,540

3,982

192

410
52,155

48,050

13,908

8,612

8
70,578

-

-

(22,431)

(1,716)

(17)

(118)

-

-

-

(14)

(3,246)

-

-

-

-

(22,431)

(1,730)

(3,381)

(22,431)

(7,344)

-

-

-

(1)

-

-

(3,041)

(8,990)

-

-

1

7,825

-

73

778

8,677

2,393

-

7,743

-

(22,431)

(7,345)

(12,031)

10,136

-
(33,510)

-

-

-
(33,510)

-
(3,454)

(11)

-

-
(3,465)

(30)
(122)

1
10,454

(3,971)

-

-

192

-
(4,123)

410
11,057

(33,510)

(7,958)

(1,854)

4,728

-

-

-
(33,510)

(6)

-

-
(7,964)

(13,902)

-

-

8,612

-
(15,756)

8

13,348  

1  Consist of stock borrowing arrangements, reported as part of cash collateral in Note 10. 
2  Securities purchased under agreement to resell form part of Note 11. 
3  Consist of debt and interest set-off accounts which meet the requirements for offsetting as described above. These accounts form part of business 

loans in Note 13 and part of deposits and other borrowings at amortised cost in Note 17. 

4  Gross amounts consist of initial and variation margin held directly with central clearing counterparties, reported as part of other in Note 27. Where 

variation margin is payable it is reported as part of other in Note 29. Amounts offset relate to variation margin. 

5  Security repurchase agreements form part of Note 16 recognised at amortised cost and part of Note 18 recognised at fair value through income 

statement. 

Other recognised financial instruments 
These financial assets and liabilities are subject to master netting agreements which are not enforceable in all circumstances, 
so they are recognised gross in the balance sheet. The offsetting rights of the master netting arrangements can only be 
enforced if a predetermined event occurs in the future, such as a counterparty defaulting. 

Cash collateral and financial instrument collateral 
These amounts are received or pledged under master netting arrangements against the gross amounts of assets and liabilities. 
Financial instrument collateral typically comprises securities which can be readily liquidated in the event of counterparty default. 
The offsetting rights of the master netting arrangement can only be enforced if a predetermined event occurs in the future, such 
as a counterparty defaulting. 

206 

2016 Westpac Group Annual Report 

 
 
 
 
Notes to the financial statements 

Note 25. Securitisation, covered bonds and other transferred assets 
The Group enters into transactions in the normal course of business by which financial assets are transferred to counterparties 
or structured entities. Depending on the circumstances, these transfers may result in derecognition of the assets in their 
entirety, partial derecognition or no derecognition of the assets subject to the transfer. For the Group’s accounting policy on 
derecognition of financial assets refer to the notes to the financial statements section before Note 10 titled ‘Financial assets and 
financial liabilities’. 

Securitisation 
Securitisation is the transferring of assets (or an interest in either the assets or the cash flows arising from the assets) to a 
structured entity which then issues interest bearing debt securities to third party investors. 

Own assets securitised 
Securitisation of its own assets is used by Westpac as a funding, liquidity and capital management tool.  

For securitisation structured entities which Westpac controls, as defined in Note 35, the structured entities are classified as 
subsidiaries and consolidated. When assessing whether Westpac controls a structured entity, it considers its exposure to and 
ability to affect variable returns. Westpac may have variable returns from a structured entity through ongoing exposures to the 
risks and rewards associated with the assets, the provision of derivatives, liquidity facilities, trust management and operational 
services. 

Undrawn funding and liquidity facilities of $503 million were provided by Westpac (30 September 2015: $492 million) for the 
securitisation of its own assets. 

Customer conduits 
Westpac also facilitates securitisation structures to arrange funding on behalf of customers in customer conduits through a 
subsidiary (Waratah Receivables Corporation Limited and its subsidiaries). The assets securitised are not assets of Westpac.  
The lending provided to the customer conduits is disclosed in Note 10 and the funding liability is disclosed in Note 19. 

Westpac provided undrawn liquidity facilities to the customer conduits of $936 million at 30 September 2016 (30 September 
2015: $823 million). 

Covered bonds 
The Group has two covered bond programs relating to Australian residential mortgages (Australian Program) and New Zealand 
residential mortgages (New Zealand Program). Under these programs, selected pools of residential mortgages are assigned to 
bankruptcy remote structured entities which provide guarantees on the payments to bondholders. Through the guarantees and 
derivatives with the structured entities, Westpac has variable returns from these structured entities and consolidated them. 

Security repurchase agreements 
Where securities are sold subject to an agreement to repurchase at a predetermined price, they remain recognised on the 
balance sheet in their original category (i.e. Trading securities or Available-for-sale securities). 

The cash consideration received is recognised as a liability (Security repurchase agreements). Refer Notes 16 and 18 for 
further details. 

2016 Westpac Group Annual Report 

207 

3 
Note 25. Securitisation, covered bonds and other transferred assets (continued) 
The following table presents Westpac’s assets transferred and their associated liabilities: 

Consolidated

$m
2016
Securitisation - own assets1
Covered bonds2
Repurchase agreements
Total3

2015
Securitisation - own assets1
Covered bonds2
Repurchase agreements
Total3

Parent Entity

$m
2016
Securitisation - own assets1
Covered bonds2
Repurchase agreements

Total

2015
Securitisation - own assets1
Covered bonds2
Repurchase agreements

For those liabilities that only have recourse to 
the transferred assets: 

Carrying 
amount of 
transferred 
assets

Carrying 
amount of 
associated 
liabilities

Fair value of 
transferred 
assets

Fair value of 
associated 
liabilities

Net fair value 
position

9,503

45,409

11,265

66,177

12,054

40,263

15,651

67,968

9,445

33,529

9,372

52,346

12,034

35,062

13,908

61,004

9,557

n/a

n/a

9,557

9,382

n/a

n/a

9,382

12,098

12,016

n/a

n/a

n/a

n/a

12,098

12,016

175

n/a

n/a

175

82

n/a

n/a

82

For those liabilities that only have recourse to 
the transferred assets: 

Carrying 
amount of 
transferred 
assets

Carrying 
amount of 
associated 
liabilities

Fair value of 
transferred 
assets

Fair value of 
associated 
liabilities

Net fair value 
position

94,853

38,237

11,265

94,364

30,211

8,991

94,944

91,794

n/a

n/a

n/a

n/a

144,355

133,566

94,944

91,794

98,201

35,238

15,651

96,797

31,401

13,908

98,266

96,708

n/a

n/a

n/a

n/a

3,150

n/a

n/a

3,150

1,558

n/a

n/a

Total
1  The carrying amount of assets securitised exceeds the amount of notes issued primarily because the carrying amount includes both principal and 

149,090

142,106

96,708

98,266

1,558

income received from the transferred assets. 

2  The difference between the carrying values of covered bonds and the assets pledged reflects the over-collateralisation required to maintain the 

ratings of the covered bonds and also additional assets to allow immediate issuance of additional covered bonds if required. These additional assets 
can be repurchased by Westpac at its discretion, subject to the conditions set out in the transaction documents. 

3  This table excludes securitisation – customer conduits as the assets securitised are not assets of Westpac. 

208 

2016 Westpac Group Annual Report 

 
 
 
 
 
 
Notes to the financial statements 

OTHER ASSETS, OTHER LIABILITIES, COMMITMENTS AND 
CONTINGENCIES 

Note 26. Intangible assets 
Accounting policy 
Indefinite life intangible assets 
Goodwill 
Goodwill acquired in a business combination is initially measured at cost, generally being the excess of:  

i) 

ii) 

the consideration paid; over 

the net fair value of the identifiable assets, liabilities and contingent liabilities acquired. 

Subsequently, goodwill is not amortised but rather tested for impairment. Impairment is tested at least annually or whenever 
there is an indication of impairment.  An impairment charge is recognised when a cash generating unit’s (CGU) carrying value 
exceeds its recoverable amount. Recoverable amount means the higher of the CGU’s fair value less costs to sell and its value-
in-use.  

Brand names  
Brand names acquired in a business combination including St George, BT, Bank SA and RAMS, are recognised at cost. 
Subsequently brand names are not amortised but tested for impairment at least annually or whenever there is an indication of 
impairment.  

Finite life intangible assets 
Finite life intangibles including computer software and core deposits, are recognised initially at cost and subsequently at 
amortised cost less any impairment. 

Intangible 

Goodwill 

Brand names 

Useful life 

Indefinite 

Indefinite 

Depreciation method 

Not applicable 

Not applicable 

Computer software 

3 to 10 years 

Straight-line or the diminishing balance 
method (using the Sum of the Years Digits) 

Core deposit intangibles 

Other intangibles 

9 years 

3 to 8 years 

Straight-line 

Straight-line 

Critical accounting assumptions and estimates 
Judgement is required in determining the fair value of assets and liabilities acquired in a business combination. A different 
assessment of fair values would have resulted in a different goodwill balance and different post-acquisition performance of the 
acquired entity. 

When assessing impairment of intangible assets, significant judgement is needed to determine the appropriate cash flows and 
discount rates to be applied to the calculations. The significant assumptions applied to the value-in-use calculations are 
outlined below. 

2016 Westpac Group Annual Report 

209 

3 
 
 
Note 26. Intangible assets (continued) 

$m

Goodwill

Opening balance
Disposals of controlled entities1 
Other adjustments

Closing balance

Computer software
Opening balance

Additions

Impairment

Amortisation

Other adjustments

Closing balance

Cost

Accumulated amortisation and impairment

Carrying amount

Brand Names

Opening balance

Closing balance

Carrying amount

Core deposit intangibles

Opening balance

Amortisation

Closing balance

Cost

Accumulated amortisation

Carrying amount

Other intangible assets

Opening balance

Additions through business combination
Disposals of controlled entities1 
Amortisation

Exchange rate and other adjustments

Closing balance

Cost

Accumulated amortisation and impairment

Carrying amount

Consolidated

Parent Entity

2016

2015

2016

2015

8,809

-

20

8,829

9,112

(343)

40

8,809

6,653

6,653

-

-

-

-

6,653

6,653

1,654

2,070

1,512

1,856

696

(6)

(565)

2

1,781

4,453

(2,672)

1,781

670

670

670

352

(165)

187

1,494

(1,307)

187

89

4

-

(40)

-

53

398

(345)

53

630

(131)

(920)

5

1,654

3,944

(2,290)

1,654

670

670

670

519

(167)

352

1,494

(1,142)

352

235

-

(107)

(51)

12

89

394

(305)

89

628

(6)

(497)

(2)

1,635

3,693

(2,058)

1,635

636

636

636

352

(165)

187

1,279

(1,092)

187

27

-

-

(24)

-

3

160

(157)

3

582

(110)

(817)

1

1,512

3,283

(1,771)

1,512

636

636

636

519

(167)

352

1,279

(927)

352

51

-

-

(24)

-

27

160

(133)

27

Total intangible assets
9,180
1  2015 attributable to the partial sale of BTIM and the sale of banking operations in the Pacific Island nations. Further information is disclosed in Note 

11,574

11,520

9,114

35 and Note 41.  

210 

2016 Westpac Group Annual Report 

 
 
 
 
Note 26. Intangible assets (continued) 
Goodwill has been allocated to the following CGUs: 

$m
Consumer Bank1
Business Bank1
Westpac Retail & Business Banking1
St.George Banking Group1
Westpac Institutional Bank

BT Financial Group (Australia)

New Zealand Retail Banking

BT New Zealand

Hastings

Notes to the financial statements 

Consolidated

Parent Entity

2016
3,244

2,427

-

-

487

2,048

489

14

120

2015
-

-

980

4,691

487

2,048

471

12

120

2016
3,039

2,292

-

-

487

835

-

-

-

2015
-

-

980

4,351

487

835

-

-

-

Total goodwill
6,653
1  Goodwill has been reallocated to the new CGUs, Consumer Bank and Business Bank, as a result of the restructure of the Group’s Australian retail 

8,829

6,653

8,809

and business banking operations.  

Significant assumptions used in recoverable amount calculations 
Assumptions are used to determine the CGU’s recoverable amount for goodwill, which is based on value-in-use calculations. 
Value-in-use refers to the present value of expected cash flows under its current use. The Group discounts the projected cash 
flows by its adjusted pre-tax equity rate. 

  Group’s equity rate was 11.0% (2015: 11.0%) 

  Group’s adjusted pre-tax equity rate for: 

o  Australia was 15.7% (2015: 15.7%) 
o  New Zealand was 15.3% (2015: 15.3%) 

For the purpose of goodwill impairment testing, the assumptions in the following table are made for each significant CGU. The 
forecasts applied by management are not reliant on any one particular assumption. 

Assumption 

Cash flows  

Based on: 

Zero growth rate beyond 2 year forecast 

Economic market conditions 

Current market expectations 

Business performance 

Observable historical information and current market 
expectations of the future 

There are no reasonably possible changes in assumptions for any significant CGU that would result in an indication of 
impairment or have a material impact on the Group’s reported results. 

Note 27. Other assets 

$m
Accrued interest receivable

Securities sold not delivered

Deferred acquisition costs

Trade debtors

Prepayments

Accrued fees and commissions

Other

Total other assets

Consolidated

Parent Entity

2016
1,118

1,195

101

744

216

171

1,588

5,133

2015
1,143

740

119

902

199

229

962

4,294

2016
948

1,192

1

305

148

71

1,390

4,055

2015
957

725

2

505

149

96

860

3,294

2016 Westpac Group Annual Report 

211 

3 
 
 
 
 
 Note 28. Provisions 
Accounting policy 
Provisions are recognised for present obligations arising from past events where a payment (or other economic transfer) is 
likely to be necessary to settle the obligation and can be reliably estimated.  

Employee benefits – long service leave 
Long service leave must be granted to employees in Australia and New Zealand. The provision is calculated based on the 
expected payments. When payments are expected to be more than one year in the future, the payments factor in expected 
employee service periods, average salary increases and are then discounted. 

Employee benefits – annual leave and other employee benefits 

The provision for annual leave and other employee benefits (including wages and salaries, inclusive of non-monetary benefits,  
and any associated on-costs (e.g. payroll tax)) is calculated based on expected payments. 

Provision for impairment on credit commitments 
The Group is committed to provide facilities and guarantees as explained in Note 31. If it is probable that a facility will be drawn 
and the resulting asset will be less than the drawn amount then a provision for impairment is recognised. The provision for 
impairment is calculated using the same methodology as the provision for impairment charges on loans (refer to Note 14). 

Critical accounting assumptions and estimates 
Some of the provisions involve significant judgement about the likely outcome of various events and estimated future cash 
flows. 

Payments that are expected to be incurred after more than one year are discounted at a rate which reflects both current interest 
rates and the risks specific to that provision.  

Provisions carried for long service leave are supported by an independent actuarial report. 

$m

Consolidated

Balance at 1 October 2015

Disposals of controlled entities

Additions

Utilisation

Reversal of unutilised provisions

Unwinding of discount

Other

Balance at 30 September 2016

Parent Entity

Balance at 1 October 2015

Disposals of controlled entities

Additions

Utilisation

Reversal of unutilised provisions

Unwinding of discount

Other

Balance at 30 September 2016

Long
Service
Leave

Annual Leave
and Other
Employee
Benefits

Litigation
and Non-
Lending
Losses

Provision for
Impairment
on Credit
Commitments

Leasehold
Premises

Restructuring
Provisions

348

-

71

(43)

-

-

3

379

320

-

66

(40)

-

-

-

346

755

(1)

915

(961)

(12)

-

-

696

677

(1)

860

(890)

(12)

-

(18)

616

28

-

33

(28)

(1)

-

-

32

16

-

26

(18)

-

-

-

24

304

-

-

-

-

8

(40)

272

273

-

-

-

-

7

(40)

240

28

-

13

(14)

-

-

-

27

28

-

-

(1)

-

-

-

27

26

-

11

(20)

(3)

-

-

14

18

-

11

(12)

(3)

-

-

14

Total

1,489

(1)

1,043

(1,066)

(16)

8

(37)

1,420

1,332

(1)

963

(961)

(15)

7

(58)
1,267  

Legislative liabilities 
The Group had the following assessed liabilities as at 30 September 2016: 

 

 

 

212 

$15 million (2015: $16 million) based on an actuarial assessment as a self-insurer under the Workers’ Compensation Act 
1987 and the Workplace Injury Management and Workers’ Compensation Act 1998 (New South Wales); 

$11 million (2015: $13 million) based on actuarial assessment as a self-insurer under the Accident Compensation Act 
1985 (Victoria); 

$4 million (2015: $4 million) based on actuarial assessment as a self-insurer under the Workers’ Rehabilitation and 
Compensation Act 1986 (South Australia); 

2016 Westpac Group Annual Report 

 
 
 
Notes to the financial statements 

Note 28. Provisions (continued) 
 

$2 million (2015: $1 million) based on an actuarial assessment as a self-insurer under the Workers’ Compensation and 
Rehabilitation Act 2003 (Queensland); 

 

 

 

$1 million (2015: $1 million) based on an actuarial assessment as a self-insurer under the Workers’ Compensation Act 
1951 (Australian Capital Territory);  

$1 million (2015: $1 million) based on an actuarial assessment as a self-insurer under the Workers’ Compensation and 
Injury Management Act 1981 (Western Australia); and 

$1 million (2015: $1 million) based on an actuarial assessment as a self-insurer under the Workers’ Rehabilitation and 
Compensation Act 1988 (Tasmania). 

Adequate provision has been made for these liabilities in the provision for annual leave and other employee benefits above. 

Note 29. Other liabilities 

$m
Unearned general insurance premiums

Outstanding general insurance claims
Defined benefit deficit1
Accrued interest payable

Credit card loyalty program

Securities purchased not delivered

Trade creditors and other accrued expenses

Other 

Total other liabilities
1  Refer to Note 38 for more details. 

Consolidated

Parent Entity

2016
388

331
282

2,579

255

1,695

1,124

2,350

9,004

2015
343

284
192

2,626

274

1,007

1,276

2,114

8,116

2016
-

-
256

2,262

-

1,692

884

2,192

7,286

2015
-

-
175

2,301

-

998

958

2,001

6,433

Note 30. Operating lease commitments  
Westpac leases various commercial and retail premises and related plant and equipment. The lease commitments at 
30 September are as follows: 

$m
Due within one year

Due after one year but not later than five years

Due after five years

Total lease commitments

Consolidated

Parent Entity

2016
537

1,319

1,275

3,131

2015
553

1,391

1,436

3,380

2016
463

1,120

1,046

2,629

2015
480

1,189

1,207

2,876

Operating leases are entered into to meet the business needs of entities in the Group. Lease rentals are determined in 
accordance with market conditions when leases are entered into or on rental review dates. 

Leased premises that have become excess to the Group’s business needs have been sublet where possible. 

The future minimum lease payments receivable from non-cancellable sub-leases were $11 million (2015: $10 million) for both 
the Group and Parent Entity.

2016 Westpac Group Annual Report 

213 

3 
 
 
 
 
 
Note 31. Contingent liabilities, contingent assets and credit commitments 
Undrawn credit commitments  
The Group enters into various arrangements with customers which are only recognised in the balance sheet when called upon. 
These arrangements include commitments to extend credit, bill endorsements, financial guarantees, standby letters of credit 
and underwriting facilities. 

They expose the Group to liquidity risk when called upon and also to credit risk if the customer fails to repay the amounts owed 
at the due date. The maximum exposure to credit loss is the contractual or notional amount of the instruments disclosed below. 
Some of the arrangements can be cancelled by the Group at any time and a significant portion is expected to expire without 
being drawn. The actual required liquidity and credit risk exposure is therefore less than the amounts disclosed.    

The Group uses the same credit policies when entering into these arrangements as it does for on-balance sheet instruments. 
Refer to Note 22 for further details of liquidity risk and credit risk management. 

Undrawn credit commitments excluding derivatives at 30 September are as follows: 

$m

Undrawn credit commitments
Letters of credit and guarantees1
Commitments to extend credit2

Other

Consolidated

Parent Entity

2016

2015

2016

2015

16,435

17,018

15,725

16,390

176,811

174,391

154,783

154,375

235

184

235

184

Total undrawn credit commitments
1  Letters of credit and guarantees are undertakings to pay, against presentation documents, an obligation in the event of a default by a customer. 

193,481

191,593

170,743

170,949

Guarantees are unconditional undertakings given to support the obligations of a customer to third parties. The Group may hold cash as collateral for 
certain guarantees issued. 

2  Commitments to extend credit include all obligations on the part of the Group to provide credit facilities. As facilities may expire without being drawn 
upon, the notional amounts do not necessarily reflect future cash requirements. In addition to the commitments disclosed above, at 30 September 
2016 the Group had offered $5.6 billion (2015: $9.3 billion) of facilities to customers, which had not yet been accepted. 

Consolidated 2016
$m
Letters of credit and guarantees
Commitments to extend credit

Other

Total undrawn credit commitments

Up to
1 Year
9,063
66,728

63

75,854

Over 1 
to 3 Years
3,479
35,090

-

38,569

Over 3
to 5 Years
1,027
21,085

73

22,185

Over
5 Years
2,866
53,908

99

56,873

Total
16,435
176,811

235
193,481  

Contingent assets 
The credit commitments shown in the table above also constitute contingent assets. These commitments would be classified as 
loans in the balance sheet on the contingent event occurring. 

Contingent liabilities 
Litigation 
Contingent liabilities exist in respect of actual and potential claims and proceedings. An assessment of the Group’s likely loss 
has been made on a case-by-case basis for the purpose of the financial statements and provisions have been made where 
appropriate. 

  As part of ASIC’s ongoing industry-wide investigations into the interbank short-term money market and its impact on the 

setting of the bank bill swap reference rate (BBSW), on 5 April 2016, ASIC commenced civil proceedings against Westpac 
in the Federal Court of Australia, alleging certain misconduct including market manipulation and unconscionable conduct. 
The conduct that is the subject of the proceedings is alleged to have occurred between 6 April 2010 and 6 June 2012. 
Westpac is defending these proceedings. ASIC is seeking from the court declarations that Westpac breached various 
provisions of the Corporations Act 2001 (Cth) and the Australian Securities and Investments Commission Act 2001 (Cth), 
pecuniary penalties of unspecified amounts and orders requiring Westpac to implement a comprehensive compliance 
program for persons involved in Westpac’s trading in the relevant market. 

In August 2016, a class action was filed in the United States District Court for the Southern District of New York against 
Westpac and a large number of other Australian and international banks alleging misconduct in relation to BBSW. These 
proceedings are at an early stage and the level of damages sought has not been specified. Westpac is defending these 
proceedings. 

  Westpac has been served with a class action proceeding brought on behalf of Westpac customers who borrowed money to 

invest in Storm Financial-badged investments. Westpac is defending these proceedings.  

214 

2016 Westpac Group Annual Report 

 
 
 
 
Notes to the financial statements 

Note 31. Contingent liabilities, contingent assets and credit commitments (continued) 
Regulatory reviews 
Globally, regulators continue to progress various reviews involving the financial services sector. The nature of these reviews 
can be wide ranging and, for example, in Australia currently include investigations by regulators into potential misconduct in 
financial services, including in relation to Spot FX trading and financial advice. During the year, Westpac has received various 
notices and requests for information from its regulators as part of both industry-wide and Westpac-specific reviews. The 
outcomes and total costs associated with such reviews remains uncertain. 

Financial Claims Scheme 
Under the Financial Claims Scheme (FCS) the Australian Government provides depositors a free guarantee of deposits in 
eligible ADIs up to and including $250,000. The FCS applies to an eligible ADI if APRA has applied for the winding up of the 
ADI and the responsible Australian Government minister has declared that the FCS applies to the ADI. 

The Financial Claims Scheme (ADIs) Levy Act 2008 provides for the imposition of a levy to fund the excess of certain APRA 
FCS costs connected to an ADI. The levy would be imposed on liabilities of eligible ADIs to their depositors and cannot be 
more than 0.5% of the amount of those liabilities. 

Contingent tax risk 
Tax authorities are reviewing the taxation treatment of certain transactions undertaken by the Group in the course of normal 
business activities. 

Risk reviews and audits are also being undertaken by revenue authorities in other jurisdictions, as part of normal revenue 
authority activity in those countries. 

The Group has assessed these and other taxation claims arising in Australia and elsewhere, including seeking independent 
advice where appropriate, and holds appropriate provisions. 

Settlement risk 
The Group is subject to a credit risk exposure in the event that another counterparty fails to settle for its payments clearing 
activities (including foreign exchange). The Group seeks to minimise credit risk arising from settlement risk in the payments 
system by aligning our processing method with the legal certainty of settlement in the relevant clearing mechanism. 

Parent Entity guarantees and undertakings 
The Parent Entity makes the following guarantees and undertakings to subsidiaries: 

 

 

letters of comfort for certain subsidiaries which recognise that Westpac has a responsibility that those subsidiaries continue 
to meet their obligations; and 

guarantees to certain wholly owned subsidiaries which are Australian financial services or credit licensees to comply with 
legislative requirements. Each guarantee is capped at $40 million per year and can only be utilised if the entity concerned 
becomes legally obliged to pay for a claim under the relevant licence. The Parent Entity has a right to recover any funds 
payable under the guarantees from the relevant subsidiary. 

2016 Westpac Group Annual Report 

215 

3 
 
CAPITAL AND DIVIDENDS 

Note 32. Shareholders’ equity 
Accounting policy 
Share capital 
Ordinary shares are recognised at the amount paid up per ordinary share net of directly attributable issue costs. 

Other equity instruments and non-controlling interests 
The convertible notes are presented in the Parent Entity balance sheet as equity in other equity instruments because Westpac 
has the discretion, but no obligation, to deliver cash or a variable number of shares in settlement of the notes during their term.  

The trust preferred securities are presented in the consolidated balance sheet as non-controlling interests because they are 
equity instruments issued by a subsidiary of the Group. 

Reserves 
Foreign currency translation reserve 
Exchange differences arising on translation of the Group’s foreign operations, any offsetting gains or losses on hedging the net 
investment and any associated tax effect are reflected in the foreign currency translation reserve. A cumulative credit balance 
in this reserve would not normally be regarded as being available for payment of dividends until such gains are realised and 
recognised in the income statement on sale or disposal of the foreign operation. 

Available-for-sale securities reserve 
This comprises the changes in the fair value of available-for-sale financial securities, net of tax. These changes are transferred 
to non-interest income in the income statement when the asset is either disposed of or impaired. 

Cash flow hedging reserve 
This comprises the fair value gains and losses associated with the effective portion of designated cash flow hedging 
instruments, net of tax. 

Share-based payment reserve 
This comprises the fair value of equity-settled share-based payments recognised as an expense. 

Other reserves 
Other reserves for the Parent Entity relates to certain historic internal group restructurings performed at fair value. The reserve 
is eliminated on consolidation.   

Other reserves for the Group consist of transactions relating to changes in the Parent Entity’s ownership of a subsidiary that do 
not result in a loss of control. 

The amount recorded in other reserves reflects the difference between the amount by which non-controlling interests are 
adjusted and the fair value of any consideration paid or received. 

$m

Share capital
Ordinary share capital, fully paid
Restricted Share Plan (RSP) treasury shares held1
Other treasury shares held2
Total treasury shares held

Total share capital

Other equity instruments

Convertible notes 

Non-controlling interests

Trust preferred securities 

Other non-controlling interests

Total non-controlling interests
1  2016: 3,472,010 shares held (2015: 4,478,150). 
2  2016: 5,852,290 shares held (2015: 5,423,555). 

Consolidated

Parent Entity

2016

2015

2016

2015

33,469

29,280

33,469

29,280

(366)

(89)

(455)

(304)

(81)

(385)

(366)

(3)

(369)

(304)

(4)

(308)

33,014

28,895

33,100

28,972

-

-

61

61

-

755

62

817

-

-

-

-

755

-

-

-

216 

2016 Westpac Group Annual Report 

 
 
 
Notes to the financial statements 

Note 32. Shareholders’ equity (continued) 
Ordinary shares 
Westpac does not have authorised capital and the ordinary shares have no par value. Ordinary shares entitle the holder to 
participate in dividends and, in the event of Westpac winding up, to a share of the proceeds in proportion to the number of and 
amounts paid on the shares held. 

Each ordinary share entitles the holder to one vote, either in person or by proxy, at a shareholder meeting. 

Reconciliation of movement in number of ordinary shares 

2015
3,109,048,309

-

43,999,852

30,859,625
3,183,907,786  

Consolidated and Parent Entity

(number)
Opening balance

Share entitlement offer

1

Dividend reinvestment plan

2

Dividend reinvestment plan underwrite

3

2016
3,183,907,786

138,998,404

23,260,663

-

Closing balance
1  The price for the issuance of shares in relation to the entitlement offer was $25.50. Net issue costs of $36 million were recognised in contributed 

3,346,166,853

equity. 

2  The price for the issuance of shares in relation to the dividend reinvestment plan for the 2015 final dividend was $31.83 and the 2016 interim dividend 

was $30.43. 

3  The price for the issuance of shares in relation to the 2015 interim dividend reinvestment plan underwrite was $32.40. 

Ordinary shares purchased on market 

Consolidated and Parent Entity

For share-based payment arrangements:

Employee share plan (ESP)
Restricted share plan (RSP)1
WPP - options exercised2
WPP - share rights exercised
LTI - options exercised2
LTI - share rights exercised

CEOPP - share rights exercised

As treasury shares:

Treasury shares purchased (excluding RSP)3
Treasury shares sold

2016

2016

Number

Average Price ($)

890,112

1,919,802

84,182

289,807

5,858

334,095

68,020

1,234,152

(805,417)

30.45

32.46

30.97

30.70

31.11

31.44

31.45

28.84

29.06

Total ordinary shares purchased/(sold) on market4
1  Ordinary shares allocated to employees under the RSP are classified as treasury shares until the shares vest. During the year, 1,919,802 RSP 

4,020,611

treasury shares were issued to employees. 

2  The average exercise price received was $23.05 on the exercise of the WPP options and $29.96 on the exercise of the LTI options. 
3  Treasury shares include ordinary shares held by statutory life funds and managed investment schemes and ordinary shares held by Westpac for 

equity derivatives sold to customers. 

4  The purchase of ordinary shares on market resulted in a tax benefit of $2.1 million being recognised as contributed equity. 

For details of the share-based payment arrangements refer to Note 37.  

Convertible notes and 2006 Trust Preferred Securities (2006 TPS) 
In 2006, a Westpac controlled entity, Westpac TPS Trust, issued 7,627,375 2006 TPS at $100 each. The TPS were preferred 
units in the Westpac TPS Trust. The Westpac TPS Trust also issued one ordinary unit to Westpac at $100.  

The principal assets of Westpac TPS Trust were 7,627,375 convertible notes issued by Westpac for $762,737,500.  

On 30 June 2016, the convertible notes and 2006 TPS were redeemed in full for cash. 

2016 Westpac Group Annual Report 

217 

3 
 
 
 
 
 
Note 32. Shareholders’ equity (continued) 
Reconciliation of movement in reserves 

$m

Available-for-sale securities reserve
Opening balance

Net gains/(losses) from changes in fair value 

Income tax effect

Transferred to income statements

Income tax effect

Exchange differences

Closing balance

Share-based payment reserve
Opening balance

Share-based payment expense

Closing balance

Cash flow hedging reserve
Opening balance

Net gains/(losses) from changes in fair value 

Income tax effect

Transferred to income statements

Income tax effect

Closing balance

Foreign currency translation reserve
Opening balance

Exchange differences on translation of foreign operations (net of associated hedges)

Closing balance

Other reserves

Opening balance

Transactions with owners

Closing balance

Group's share of reserves of associates

Total reserves

Consolidated

Parent Entity

2016

2015

2016

2015

(25)

53

(15)

(8)

2

3

10

1,217

116

1,333

26

(304)

89

21

(4)

(172)

(175)

(238)

(413)

(17)

(2)

(19)

(12)

727

129

(148)

46

(73)

21

-

(25)

1,076

141

1,217

162

(59)

14

(131)

40

26

(190)

15

(175)

(1)

(16)

(17)

5

1,031

(41)

69

(19)

(1)

-

2

10

1,108

113

1,221

131

(193)

58

(106)

32

(78)

(299)

(105)

(404)

41

-

41

-

790

79

(152)

47

(21)

6

-

(41)

983

125

1,108

150

140

(42)

(167)

50

131

(332)

33

(299)

41

-

41

-

940

218 

2016 Westpac Group Annual Report 

 
 
Notes to the financial statements 

Note 33. Capital adequacy 
Capital management strategy 
Westpac’s approach seeks to balance the fact that capital is an expensive form of funding with the need to be adequately 
capitalised. Westpac considers the need to balance efficiency, flexibility and adequacy when determining sufficiency of capital 
and when developing capital management plans. Westpac evaluates these considerations through the Internal Capital 
Adequacy Assessment Process (ICAAP), the key features of which include:  

 

 

 

 

the  development  of  a  capital  management  strategy,  including  preferred  capital  range,  capital  buffers  and  contingency 
plans; 

consideration of both economic and regulatory capital requirements; 

a process that challenges the capital measures, coverage and requirements which incorporates amongst other things, the 
impact of adverse economic scenarios; and 

consideration of the external stakeholders’ perspectives, including rating agencies, equity investors and debt investors. 

APRA supervises various financial services providers in Australia, including Westpac Banking Corporation. APRA’s capital 
adequacy regulations are generally consistent with, but more conservative than, the Basel Committee on Banking Supervision 
(BCBS)’s regulations. 

APRA’s minimum capital adequacy requirements under the Basel III framework are: 

Ratio 

Definition 

Common Equity Tier 1 capital ratio of at 
least 4.5% of risk weighted assets (RWA) 

Tier 1 capital ratio of at least 6.0% of RWA 

Total Regulatory Capital ratio of at least 8.0% of 
RWA 

Subject to certain limitations, paid-up share capital, retained profits and 
certain reserves, less certain intangible assets, capitalised expenses, 
and retained earnings in insurance and funds management subsidiaries. 

Common Equity Tier 1 capital plus AT1 capital; securities with loss 
absorbing characteristics that are not already included in Common Equity 
Tier 1 capital. Refer to Notes 20 and 32 for details. 

Tier 1 capital plus Tier 2 capital; other components of capital that have 
loss absorbing characteristics and contribute to Westpac’s capacity to 
absorb losses but are lower quality than Tier 1 capital. Refer to Note 20 
for details. 

From 1 January 2016, APRA required Australian banks to hold capital buffers above minimum capital requirements. At 30 
September 2016, the capital conservation buffer (CCB) applicable to Westpac totals 3.5% of RWA, and includes a base 
requirement of 2.5% and Westpac’s Domestic Systemically Important Banks (D-SIB) surcharge of 1%. At APRA’s discretion, a 
further countercyclical buffer of between 0% and 2.5% of RWA may be applied. The countercyclical buffer is currently set to 
zero in Australia and New Zealand. 

Westpac’s preferred range for its Common Equity Tier 1 capital Ratio is calibrated to provide a buffer above the sum of the 
4.5% minimum Common Equity Tier 1 Capital requirement and 3.5% CCB, which together total 8% of RWA. Should Westpac’s 
Common Equity Tier 1 Capital Ratios fall within the CCB (currently between 4.5% and 8%), restrictions on distribution apply. 
Distributions for this purpose are defined as payment of dividends, discretionary bonuses and AT1 Capital distributions. 

Further details of Westpac's capital ratios are provided in Section 2 in the Review of Group Operations: Capital resources. 

2016 Westpac Group Annual Report 

219 

3 
 
 
 
Note 34. Dividends 

$m

Dividends not recognised at year end
Since year end the Directors have proposed the following dividends:
Final dividend 94 cents per share (2015: 94 cents, 2014: 92 cents)
all fully franked at 30%

Total dividends not recognised at year end

Consolidated

Parent Entity

2016

2015

2014

2016

2015

3,142

3,142

2,988

2,988

2,856

2,856

3,145

3,145

2,993

2,993

Shareholders can choose to receive their dividends as cash or reinvest for an equivalent number of shares under the Dividend 
Reinvestment Plan (DRP). The Board has decided to issue new shares to satisfy the DRP for the 2016 final dividend. The DRP 
will not include a discount. 

Details of dividends recognised during the year are provided in the statement of changes in equity. 

Australian franking credits 
Australian franking credits available to the Parent Entity for subsequent years are $911 million (2015: $793 million; 2014: $565 
million). This is calculated as the year end franking credit balance, adjusted for the Australian current tax liability and the 
proposed 2016 final dividend. 

New Zealand imputation credits 
New Zealand imputation credits of NZ$0.07 (2015: NZ$0.06, 2014: NZ$0.06) per share will be attached to the proposed 2016 
final dividend. New Zealand imputation credits available to the Parent Entity for subsequent years are NZ$423 million (2015: 
NZ$522 million, 2014: NZ$562 million). This is calculated on the same basis as the Australian franking credits but using the 
New Zealand current tax liability. 

GROUP STRUCTURE 

Note 35. Investments in subsidiaries and associates 
Accounting policy 
Subsidiaries 

Westpac’s subsidiaries are entities which it controls and consolidates as it is exposed to, or has rights to, variable returns from 
the entity, and can affect those returns through its power over the entity.  

When the Group ceases to control a subsidiary, any retained interest in the entity is remeasured to fair value, with any resulting 
gain or loss recognised in the income statement. 

Changes in the Group’s ownership interest in a subsidiary which do not result in a loss of control are accounted for as 
transactions with equity holders in their capacity as equity holders.  

In the Parent Entity’s financial statements, investments in subsidiaries are initially recorded at cost and are subsequently held 
at the lower of cost and recoverable amount. 

All transactions between Group entities are eliminated on consolidation. 

Associates 

Associates are entities in which the Group has significant influence, but not control, over the operating and financial policies. 
The Group accounts for associates using the equity method. The investments are initially recognised at cost (except where 
recognised at fair value due to a loss of control of a subsidiary), and increased (or decreased) each year by the Group’s share 
of the associate’s profit (or loss). Dividends received from the associate reduce the investment in associate. 

Overseas companies predominantly carry on business in the country of incorporation. For unincorporated entities, ‘Country of 
Incorporation’ refers to the country where business is carried on. The financial years of all controlled entities are the same as 
that of Westpac unless otherwise stated. From time to time, the Group consolidates a number of unit trusts where the Group 
has variable returns from its involvement with the trusts, and has the ability to affect those returns through its power over the 
trusts. These unit trusts are excluded from the table. 

220 

2016 Westpac Group Annual Report 

 
 
 
 
 
Notes to the financial statements 

Note 35. Investments in subsidiaries and associates (continued) 
The following table includes the material controlled entities of the Group as at 30 September 2016. 

Country of

Incorporation Name

Name
Advance Asset Management Limited
Asgard Capital Management Limited
Asgard Wealth Solutions Limited
BT Financial Group Pty Limited
BT Funds Management Limited
BT Portfolio Services Limited
Capital Finance Australia Limited 
Crusade ABS Series 2015-1 Trust  
Crusade Trust No.2P of 2008
Hastings Funds Management Limited
Hastings Management Pty Limited
Series 2008-1M WST Trust
Series 2013-1 WST Trust 
Series 2013-2 WST Trust 
Series 2014-1 WST Trust 
Series 2014-2 WST Trust 
Series 2015-1 WST Trust 
St.George Finance Limited
St.George Life Limited
St.George Motor Finance Limited
Waratah Receivables Corporation Pty Limited1
Waratah Securities Australia Limited1
1  The Group has funding agreements in place with these entities and is deemed to have exposure to the associated risks and rewards. These entities 
are consolidated where the Group is exposed to, or has rights to, variable returns from its involvement with the entity and has the ability to affect 
those returns through its power over the entity. 

Australia Westpac Covered Bond Trust 
Australia Westpac Equity Holdings Pty Limited
Australia Westpac Financial Services Group Limited
Australia Westpac General Insurance Limited
Australia Westpac General Insurance Services Limited
Australia Westpac Lenders Mortgage Insurance Limited
Australia Westpac Life Insurance Services Limited
Australia Westpac Overseas Holdings Pty Limited
Australia Westpac Securitisation Holdings Pty Limited
Australia BT Funds Management (NZ) Limited
Australia Westpac Cash PIE Fund1
Australia Westpac Financial Services Group-NZ-Limited
Australia Westpac Group Investment-NZ-Limited
Australia Westpac Life-NZ-Limited
Australia Westpac New Zealand Group Limited
Australia Westpac New Zealand Limited
Australia Westpac NZ Covered Bond Limited2
Australia Westpac NZ Securitisation Limited2
Australia Westpac Securities NZ Limited
Australia Westpac Term PIE Fund1
Australia Westpac Bank-PNG-Limited
Australia

Country of
Incorporation
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
Australia
New Zealand
New Zealand
New Zealand
New Zealand
New Zealand
New Zealand
New Zealand
New Zealand
New Zealand
New Zealand
New Zealand
Papua New Guinea

2  The Group indirectly owns 19% of Westpac NZ Covered Bond Limited (WNZCBL) and Westpac NZ Securitisation Limited (WNZSL), however, due to 

contractual and structural arrangements both WNZCBL and WNZSL are considered to be a controlled entity within the Group. 

The following material controlled entities have been granted relief from compliance with the balance date synchronisation 
provisions in the Corporations Act 2001: 

  Westpac Cash PIE Fund; and 

  Westpac Term PIE Fund. 

The following material controlled entities are not wholly owned: 

Percentage Owned
St.George Motor Finance Limited

Westpac Bank-PNG-Limited

2016
75.0%

89.9%

2015
75.0%
89.9%  

Non-controlling interests 
Details of the balance of non-controlling interests are set out in Note 32. There are no non-controlling interests that are material 
to the Group. 

Significant restrictions 
There were no significant restrictions on the ability to transfer cash or other assets, pay dividends or other capital distributions, 
provide or repay loans and advances between the entities within the Group. There were also no significant restrictions on 
Westpac’s ability to access or use the assets and settle the liabilities of the Group resulting from protective rights of non-
controlling interests. 

Associates 
The Group’s material investments in associates balance is an investment in BTIM of $718 million (2015: $756 million). 

The following table summarises the financial information of BTIM as presented in its financial statements and reconciles the 
summarised financial information to the carrying amount of the Group’s investment in BTIM of 29.5% at 30 September 2016 
(31.0% at 30 September 2015). The Group lost control of BTIM on 23 June 2015. 

2016 Westpac Group Annual Report 

221 

3 
 
 
Note 35. Investments in subsidiaries and associates (continued) 

Consolidated
$m

Summarised results
Revenue for the period

Net profit for the period

Other comprehensive income for the period

Total comprehensive income (100%)
Group's share of net profit (29.5%)

Equity accounting adjustments

Group's share in net profit recognised in the income statement
Group's share of other comprehensive income (29.5%)

Tax effect on Group's share of other comprehensive income

Share of total comprehensive income recognised by the Group
Dividends received from associates during the period

Summarised balance sheet
Total assets

Total liabilities

Total net assets (100%)
Group's share of total net assets (29.5%)

Other equity accounting adjustments

Fair value adjustments (including notional goodwill) on acquisition (net of amortisation)

Carrying amount of interest in BTIM
Fair value of investment

12 months ended
30 September 2016

3 months ended 
30 September 2015

455

142

(83)

59
42

(22)

20
(24)

7

3
34

913

(169)

744
220

(6)

504

718
807

120

33

19

52
10

(5)

5
6

(1)

10
-

990

(228)

762
236

(6)

526

756
868  

Changes in ownership of subsidiaries 
Businesses disposed during the year ending 30 September 2016 
Pacific Islands 
Westpac sold its banking operations in Solomon Islands and Vanuatu to the Bank of South Pacific Limited (BSP). Settlement 
occurred on 30 October 2015 and 1 July 2016 respectively, with a gain of $1 million recognised in non-interest income.  

The total cash consideration paid, net of transaction costs and cash held, was $104 million. 

Businesses disposed during the year ending 30 September 2015 
Partial sale of BT Investment Management Limited (BTIM) 
Westpac sold a 28% interest in BT Investment Management (BTIM) via both an Institutional Offer (19%) and Retail Offer (9%) 
priced at $8.20 per share. Following settlement of the institutional offer transaction on 23 June 2015 the Group lost control of 
BTIM. Following the completion of the retail offer on 16 July 2015, Westpac held 31% of BTIM. 

A gain on sale of $1,036 million was recognised in non-interest income. This gain consisted of both the realised gain on the 
28% of BTIM sold ($492 million) and also an unrealised gain on the 31% retained ($544 million). 

The remaining 31% investment in BTIM was initially recognised at $745 million being its fair value on the transaction date. 
Subsequently, the investment is accounted for using the equity method.  

The total cash consideration received, net of transaction costs, was $654 million.  

Pacific Islands 
Westpac sold its banking operations in Samoa, Cook Islands, and Tonga to the BSP. Settlement occurred on 10 July 2015, 
with a loss of $3 million recognised in operating expenses.  

The total cash consideration received, net of transaction costs, was $85 million. 

The Warehouse Financial Services Limited 
Westpac sold The Warehouse Financial Services Limited on 30 September 2015, with a gain of $3 million recognised in non-
interest income.   

The total cash consideration received, net of transaction costs, was $4 million. 

Details of the assets and liabilities over which control was lost are provided in Note 41. 

222 

2016 Westpac Group Annual Report 

 
 
 
Notes to the financial statements 

Note 36. Structured entities 
Accounting policy 
Structured entities are generally created to achieve a specific, defined objective and their operations are restricted such as only 
purchasing specific assets. Structured entities are commonly financed by debt or equity securities that are collateralised by 
and/or indexed to their underlying assets. The debt and equity securities issued by structured entities may include tranches with 
varying levels of subordination. 

Structured entities are classified as subsidiaries and consolidated if they meet the definition in Note 35. If the Group does not 
control a structured entity then it will not be consolidated. 

The Group engages in various transactions with both consolidated and unconsolidated structured entities that are mainly 
involved in securitisations, asset backed and other financing structures and managed funds. 

Consolidated structured entities 
Securitisation and covered bonds 
The Group uses structured entities to securitise its financial assets, including two covered bond programs to assign pools of 
residential mortgages to bankruptcy remote structured entities.  

The Group also uses structured entities to give its customers access to funding from commercial paper markets. 

Refer to Note 25 for further details. 

Group managed funds 
The Group acts as the responsible entity and/or fund manager for various investment management funds. As fund manager, if 
the Group is deemed to be acting as a principal rather than agent then it consolidates the fund. The principal vs. agent decision 
requires judgement of whether the Group has sufficient exposure to variable returns. 

Non-contractual financial support 

The Group does not provide non-contractual financial support to these consolidated structured entities. 

Unconsolidated structured entities 
The Group has interests in various unconsolidated structured entities including debt or equity instruments, guarantees, liquidity 
and other credit support arrangements, lending, loan commitments, certain derivatives and investment management 
agreements. 

Interests exclude non-complex derivatives (e.g. interest rate or currency swaps), instruments that create, rather than absorb, 
variability in the entity (e.g. credit protection under a credit default swap), and lending to a structured entity with recourse to a 
wider operating entity, not just the structured entity. 

The Group’s main interests in unconsolidated structured entities, which arise in the normal course of business, are: 

Trading securities 

Available-for-sale 
securities 

The Group actively trades interests in structured entities and normally has no other involvement 
with the structured entity. The Group earns interest income on these securities and also 
recognises fair value changes through trading income in non-interest income. 

The Group holds mortgage-backed securities for liquidity purposes and the Group normally has 
no other involvement with the structured entity. These assets are highly-rated, investment grade 
and eligible for repurchase agreements with the RBA or another central bank. The Group earns 
interest income and net gains or losses on selling these assets are recognised in the income 
statements. 

Loans and other credit 
commitments 

The Group lends to unconsolidated structured entities, subject to the Group’s collateral and credit 
approval processes, in order to earn interest and fee income. The structured entities are mainly 
property trusts, securitisation entities and those associated with project and property 
financing transactions.  

Investment management 
agreements 

The Group manages funds that provide customers with investment opportunities. The Group also 
manages superannuation funds for its employees. The Group earns management and 
performance fee income which is recognised in non-interest income. 
The Group may also retain units in these investment management funds, primarily through life 
insurance subsidiaries. The Group earns fund distribution income and recognises fair value 
movements through non-interest income. 

2016 Westpac Group Annual Report 

223 

3 
Note 36. Structured entities (continued) 
The following table shows the Group’s interests in unconsolidated structured entities and its maximum exposure to loss in 
relation to those interests. The maximum exposure does not take into account any collateral or hedges that will reduce the risk 
of loss. 

  For on-balance sheet instruments, including debt and equity instruments in and loans to unconsolidated structured entities, 

the maximum exposure to loss is the carrying value; and 

  For  off-balance  sheet  instruments,  including  liquidity  facilities,  loan  and  other  credit  commitments  and  guarantees,  the 

maximum exposure to loss is the notional amounts. 

Consolidated 2016

$m

Assets

Receivables due from other      

 financial institutions

Trading securities and financial assets designated at fair value

Available-for-sale securities

Loans

Life insurance assets

Other assets

Total on-balance sheet exposures

Total notional amounts of off-balance   s  heet exposures

Investment in
Third Party
Mortgage and
Other
Asset-Backed
Securities1

Financing to
Securitisation
Vehicles

Group
Managed
Funds

Interests
in Other
Structured
Entities

-

1,955

4,253

-

90

3

6,301

-

936

-

-

18,339

-

-

19,275

3,469

-

4

-

111

291

55

461

62

-

1,870

-

23,673

2,450

-

27,993

7,078

Total

936

3,829

4,253

42,123

2,831

58

54,030

10,609

Maximum exposure to loss
Size of structured entities2
1  The Group’s interests in third party mortgage and other asset-backed securities are senior tranches of notes and are investment grade rated. 
2  Represented either by the total assets or market capitalisation of the entity, or if not available, the Group’s total committed exposure (for lending 

146,488

22,744

40,320

62,397

35,071

22,744

6,301

523

64,639
271,949  

arrangements and external debt and equity holdings), funds under management (for Group managed funds) or the total value of notes on issue (for 
investments in third-party asset-backed securities). 

Consolidated 2015

$m

Assets

Receivables due from other

 financial institutions

Trading securities and financial assets designated at fair value

Available-for-sale securities

Loans

Life insurance assets

Other assets

Total on-balance sheet exposures

Total notional amounts of off-balance   s  heet exposures

Investment in
Third Party
Mortgage and
Other
Asset-Backed
Securities1

Financing to
Securitisation
Vehicles

Group
Managed
Funds

Interests
in Other
Structured
Entities

-

2,902

5,173

-

132

10

8,217

-

823

-

-

16,091

-

-

16,914

4,256

-

20

-

9

282

54

365

59

-

2,973

-

23,203

2,165

-

28,341

7,789

Total

823

5,895

5,173

39,303

2,579

64

53,837

12,104

Maximum exposure to loss
Size of structured entities2
1  The Group’s interests in third party mortgage and other asset-backed securities are senior tranches of notes and are investment grade rated. 
2  Represented either by the total assets or market capitalisation of the entity, or if not available, the Group’s total committed exposure (for lending 

148,085

21,170

36,130

57,739

67,148

21,170

8,217

424

65,941
294,142  

arrangements and external debt and equity holdings), funds under management (for Group managed funds) or the total value of notes on issue (for 
investments in third-party asset-backed securities). 

Non-contractual financial support 
The Group does not provide non-contractual financial support to these unconsolidated structured entities. 

224 

2016 Westpac Group Annual Report 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

EMPLOYEE BENEFITS 

Note 37. Share-based payments 
Accounting policy 
The Group enters into various share-based payment arrangements with its employees as a component of overall compensation 
for services provided. Share-based payment arrangements comprise options to purchase shares at a pre-determined price 
(share options), rights to receive shares for free (share rights) and restricted shares (issued at no cost). Share-based payment 
arrangements typically require a specified period of continuing employment (the service period or vesting period) and may 
include performance targets (vesting conditions). Specific details of each arrangement are provided below. 

Share-based payments must be classified as either cash-settled or equity-settled arrangements. The Group’s significant 
arrangements are equity-settled, as the Group is not obliged to settle in cash. 

Options and share rights 

Options and share rights are equity-settled arrangements. The fair value is measured at grant date and is recognised as an 
expense over the service period, with a corresponding increase in the share-based payment reserve in equity.  

The fair value of share options and share rights is estimated at grant date using a binomial/Monte Carlo simulation pricing 
model which incorporates the vesting and market-related performance targets of the grants. The fair value of share options and 
rights excludes non-market vesting conditions such as employees’ continuing employment by the Group. The non-market 
vesting conditions are instead incorporated in estimating the number of share options and rights that are expected to vest and 
are therefore recognised as an expense. At each reporting date the non-market vesting assumptions are revised and the 
expense recognised each year takes into account the most recent estimates. The market-related assumptions are not revised 
each year as the fair value is not re-estimated after the grant date. 

Restricted share plan (RSP) 

The RSP is accounted for as an equity-settled arrangement.  The fair value of shares allocated to employees for nil 
consideration is recognised as an expense over the vesting period with a corresponding increase in the share-based payments 
reserve in equity. The fair value of ordinary shares issued to satisfy the obligation to employees is measured at grant date and 
is recognised as a separate component of equity. 

Employee share plan (ESP) 

The value of shares expected to be allocated to employees for nil consideration is recognised as an expense over the financial 
year and provided for as other employee benefits.  The fair value of any ordinary shares issues to satisfy the obligation to 
employees is recognised in equity.  Alternatively, shares may be purchased on market to satisfy the obligation to employees. 

Scheme name 

Westpac Long Term 
Incentive Plan (LTI) 

Westpac Performance Plan (WPP) 

Restricted Share 
Plan (RSP) 

Employee Share Plan 
(ESP) 

Type of share-
based payment 

Share rights (allocated at 
no cost). 

Share rights (allocated at no 
cost). 

Share options (no longer issued 
since October 2009). 

Westpac 
ordinary shares 
(allocated at no 
cost). 

Westpac ordinary 
shares (allocated at no 
cost) of up to $1,000 
per employee per year. 

How it is used 

Share options (no longer 
issued since October 
2009). 

To incentivise senior 
management based on 
long-term performance. 

The mandatory deferral of a 
portion of short-term incentives 
for New Zealand employees 
and key employees based 
outside Australia. 

To reward key 
employees in 
respect of the 
previous 
financial year. 

To reward eligible 
Australian employees 
(unless they have 
already been provided 
instruments under 
another scheme for the 
previous year). 

Exercise price: 

Shares rights 

Nil. 

Nil. 

Share options  

The market price of 
Westpac shares at the 
start of the performance 
period. 

The market price of Westpac 
shares at the start of the 
performance period. 

n/a. 

n/a. 

n/a. 

n/a. 

2016 Westpac Group Annual Report 

225 

3 
 
 
 
 
 
 
 
 
 
 
Scheme name

Performance 
targets 

Service 
conditions

Vesting period 
(period over 
which expenses 
are recognised)

Treatment at 
end of term

Does the 
employee 
receive 
dividends and 
voting rights 
during the 
vesting period?

Note 37. Share-based payments (continued) 

Westpac Long Term 
Incentive Plan (LTI)

Westpac Performance Plan (WPP)

Restricted Share 
Plan (RSP)

Employee Share Plan 
(ESP)

None.

None.

None.

Relative total shareholder 
return (TSR) over a 4 
year performance period 
and Cash EPS compound 
annual growth rate 
(CAGR) over a three year 
performance period plus 
1 year holding lock, each 
applying to half of the 
award1 (for awards 
granted from October 
2014)2.

Continued employment 
throughout the vesting 
period or as determined 
by the Board.

Continued employment 
throughout the vesting period or 
as determined by the Board.

4 years2

Defined period set out at time of 
grant.

Lapse if not exercised.

For those with performance 
targets, lapse if not exercised.

Shares must normally 
remain within the ESP
for three years from 
granting unless the 
employee leaves 
Westpac.

1 year

Shares are released at 
the end of the 
restriction period or 
when the employee 
leaves Westpac.

Continued 
employment 
throughout the 
restriction 
period or as 
determined by 
the Board.

Defined period 
set out at time 
of grant.

Vested shares 
are released 
from the RSP 
at the end of 
the vesting 
period.

Shares granted 
prior to October 
2009 may be 
held in the RSP 
for up to 10 
years from the 
grant date.

No

No

Yes

Yes

1  Details of the TSR and CAGR performance targets are provided in the Remuneration Report in section 4.1(c). 
2  For awards granted from October 2011 to October 2014 both the TSR and CAGR are subject to a three year performance period and vesting period.  
For awards granted before October 2011 all the awards were subject to a TSR hurdle over an initial three year performance period with subsequent 
performance testing possible at the fourth and fifth anniversaries however further vesting may only occur if the TSR ranking has improved. 

226

2016 Westpac Group Annual Report

Note 37. Share-based payments (continued) 
Each share-based payment scheme is quantified below: 

(i)  Westpac Long Term Incentive Plan 

Notes to the financial statements 

Outstanding at
1 October 
2015

Granted 
During 
the Year

Exercised 
During 
the Year

Lapsed 
During 
the Year

Outstanding at
30 September 2016

Outstanding 
and Exercisable at
30 September 2016

2016

Share options

Weighted average exercise price
Weighted average remaining
contractual life

Share rights
Weighted average remaining
contractual life

2015
Share options

Weighted average exercise price

588,876

$27.61

2.5 years

-

-

5,858

$29.96

-

-

4,632,477

1,788,881

334,095

811,611

8.3 years

1 Oct 2014
991,690

$27.58

-

-

402,814

$27.55

-

-

583,018

$27.58

1.5 years

5,275,652

9.9 years

30 Sept 2015
588,876

$27.61

583,018

$27.58

6,648

588,876

$27.61

2,584

Performance share rights
The weighted average fair value at grant date of LTI share rights issued during the year was $19.84 (2015: $20.52). 

2,557,968

3,318,750

4,632,477

398,983

845,258

 (ii) Westpac Performance Plan (WPP) 

2016

Share options

Weighted average exercise price
Weighted average remaining 
contractual life

Share rights
One-year vesting period

Two-year vesting period

Three-year vesting period

Total share rights
Weighted average remaining 
contractual life

2015
Share options

Weighted average exercise price

Outstanding at
1 October 
2015

Granted 
During 
the Year

Exercised 
During 
the Year

Lapsed 
During 
the Year

Outstanding at
30 September 2016

Outstanding 
and Exercisable at
30 September 2016

158,276

$23.49

1.0 year

108,113

195,430

242,739

546,282

7.1 years

1 Oct 2014
360,531

$22.66

-

-

84,182

$23.05

-

-

74,672

74,892

18,590

168,154

68,469

73,337

148,001

289,807

22,068

9,462

1,596

33,126

-

-

202,255

$22.02

-

-

74,094

$23.98

0.2 years

92,248

187,523

111,732

391,503

7.7 years

30 Sept 2015
158,276

$23.49

74,094

$23.98

20,281

26,708

59,874

106,863

158,276

$23.49

Performance share rights
211,463
The weighted average fair value at grant date of unhurdled share rights issued during the year was $29.85 (2015: $30.10). 

546,282

436,407

773,324

2,098

153,897

(iii) Restricted Share Plan (RSP) 

Allocation date1
Granted prior to October 2009

Granted subsequent to October 2009

Outstanding at
1 October 2015 

1,215,527

4,437,558

Granted 
During 
the Year 

-

1,971,204

Released 

221,477

2,923,644

Forfeited
During
the Year 

-

52,296

Outstanding at
30 September 2016 

994,050

3,432,822

Total 2016
Total 2015
1  For awards made prior to October 2009, shares may be held in the RSP for up to 10 years from the date they are granted. For awards made from 

3,145,121
4,233,341

1,971,204
2,200,370

5,653,085
7,790,652

52,296
104,596

4,426,872
5,653,085  

October 2009, shares are released from the RSP on vesting. 

(iv)  Employee Share Plan (ESP) 

Allocation
Date

Number of 
Participants

Average Number
of Shares Allocated
per Participant

Total Number
of Shares
Allocated

2016

2015

18 November 2015

4 December 2014

27,816

27,657

32

30

890,112

829,710

Market 
Price per Share

$30.32

$32.68

Total
Fair Value

$26,988,196
$27,114,923  

2016 Westpac Group Annual Report 

227 

3 
 
 
 
Note 37. Share-based payments (continued) 
The 2015 ESP award was satisfied through the purchase of shares on market. 

The liability accrued for the ESP at 30 September 2016 is $27 million (2015: $28 million) and is provided for as other employee 
benefits. 

(v)  CEO plans 
Details of share-based payment arrangements held by the CEO, Brian Hartzer, which are on the same terms and conditions as 
described above for the relevant plan, are provided in the Remuneration report in Section 1.   

(vi)  Other plans 
Westpac also provides plans for small, specialised parts of the Group. The benefits under these plans are directly linked to 
growth and performance of the relevant part of the business. The plans individually and in aggregate are not material to the 
Group in terms of expenses and dilution of earnings. 

The names of all persons who hold share options and/or rights currently on issue are entered in Westpac’s register of option 
holders which may be inspected at Link Market Services, Level 12, 680 George Street, Sydney, New South Wales. 

(vii)  Fair value assumptions 
The fair values of share options and share rights have been independently calculated at their respective grant dates. 

The fair value of share rights with performance targets based on relative TSR also takes into account the average TSR 
outcome determined using a Monte Carlo simulation pricing model. 

The fair values of share rights without TSR based performance targets, including share rights with Cash EPS CAGR 
performance targets, have been assessed with reference to the share price at grant date and a discount rate reflecting the 
expected dividend yield over their vesting periods. 

Other significant assumptions include: 

 

 

 

 

a risk free rate of 2.1% for share rights with four-year vesting period (2.2% for share rights issued to the CEO); 

a dividend yield on Westpac shares of 5.7% (6.0% for share rights issued to the CEO); 

volatility in the Westpac share price of 18.8%; and 

volatilities of, and correlation factors between, share price movements of the comparator group and Westpac for TSR. 

Note 38. Superannuation commitments 
Accounting policy 
The Group recognises an asset or a liability for its defined benefit schemes, being the net of the defined benefit obligations and 
the fair value of the schemes’ assets. The defined benefit obligation is calculated as the present value of the estimated future 
cash flows, discounted using high-quality long dated corporate bond rates. 

The superannuation expense is recognised in operating expenses and remeasurements are recognised through other 
comprehensive income. 

Critical accounting assumptions and estimates 
The actuarial valuation of plan obligations is dependent upon a series of assumptions, principally price inflation, salary growth, 
mortality, morbidity, discount rate and investment returns. Different assumptions could significantly alter the valuation of the 
plan assets and obligations and the superannuation cost recognised in the income statement. 

228 

2016 Westpac Group Annual Report 

 
 
 
Notes to the financial statements 

Note 38. Superannuation commitments (continued) 
Westpac had the following defined benefit plans at 30 September 2016: 

Name of Plan 

Type 

Westpac Group Plan (WGP) 

Defined benefit and 
accumulation 

Westpac New Zealand Superannuation 
Scheme (WNZS) 

Defined benefit and 
accumulation 

Westpac Banking Corporation UK 
Staff Superannuation Scheme (UKSS) 

Defined benefit 

Form of Benefit 

Indexed pension and 
lump sum 

Indexed pension and 
lump sum 

Indexed pension and 
lump sum 

Date of Last Actuarial 
Assessment of the 
Funding Status 

30 June 2015 

30 June 2014 

5 April 2015 

Westpac UK Medical Benefits Scheme  Defined benefit 

Medical benefits 

n/a 

The defined benefit sections of the schemes are closed to new members. The Group has no obligation beyond the annual 
contributions for the accumulation or defined contribution sections of the schemes. 

The WGP is the Group’s principal defined benefit plan and is managed and administered in accordance with the terms of its trust deed 
and relevant legislation in Australia. Its defined benefit liabilities are based on salary and length of membership for active members 
and inflation in the case of pensioners. 

The defined benefit schemes expose the Group to the following risks: 

 

 

 

discount rate – reductions in the discount rate would increase the present value of the future payments; 

inflation rate – increases in the inflation rate would increase the payments to pensioners; 

investment risk – lower investment returns  would increase the contributions needed to offset the shortfall; 

  mortality risk – members may live longer than expected extending the cash flows payable by the Group; and 

 

legislative risk – legislative changes could be made which increase the cost of providing defined benefits. 

Investment risk is managed by setting benchmarks for the allocation of plan assets between asset classes. The long-term 
investment strategy will often adopt relatively high levels of equity investment in order to: 

 

 

secure attractive long term investment returns; and 

provide an opportunity for capital appreciation and dividend growth, which gives some protection against inflation. 

Funding recommendations for the WGP, WNZS and the UKSS are made based on triennial actuarial valuations. These 
valuations resulted in a funding surplus of $354 million for the year ended 30 September 2016 (2015: $31 million). Current 
contribution rates are as follows: 

  WGP – contributions are made to the WGP at the rate of 11.8% of members’ salaries; 

  WNZS – contributions are made to the WNZS at the rate of 12% of members’ salaries; and 

  UKSS – contributions are made to the UKSS at the rate of £4.27 million per year. 

Contributions 

$m
Employer contributions 
Member contributions

Consolidated

Parent Entity

2016
61
14

2015
51
14

2016
61
13

2015
50
14

Expected employer contributions for the year ended 30 September 2017 are $55 million. 

Expense recognised  

$m
Current service cost

Net interest cost on net benefit liability

Total defined benefit expense

Consolidated

Parent Entity

2016
43

7

50

2015
49

12

61

2014
46

11

57

2016
42

7

49

2016 Westpac Group Annual Report 

2015
49

11

60

229 

3 
 
 
 
 
 
Note 38. Superannuation commitments (continued) 
Defined benefit balances recognised 

Consolidated

Parent Entity

$m
Benefit obligation at end of the year

Fair value of plan assets at end of the year

Net surplus/(deficit) 
Defined benefit surplus (Note 27)

Defined benefit deficit (Note 29)

2016
2,476

2,226

(250)
32

(282)

(250)

2015
2,380

2,206

(174)
18

(192)

(174)

2016
2,385

2,160

(225)
32

(257)

(225)

2015
2,297

2,140

(157)
18

(175)

(157)

Net surplus/(deficit) 
The average duration of the defined benefit obligation is 12 years (2015: 12 years). 

Significant assumptions 

Consolidated and Parent Entity

Discount rate

Salary increases

Inflation rate (pensioners receive inflationary increases)

Life expectancy of a 60-year-old male

Life expectancy of a 60-year-old female

2016

Australian
Funds

3.3%

2.8%

1.8%

30.6

33.5

Overseas
Funds

2.3%

3%-4.8%

2%-3.2%

27.5-28.8

29.1-30.2

2015

Australian
Funds

4.2%

3.3%

2.3%

30.9

34.0

Overseas
Funds

3.3-3.4%

3.0-4.7%

2.2-3.1%

27.3-29.7

29.0-31.0

Sensitivity to changes in significant assumptions 
The table below shows the impact of changes in assumptions on the defined benefit obligation for the WGB. No reasonably 
possible changes in the assumptions of the Group’s other defined benefit plans would have a material impact on the defined 
benefit obligation. 

Change in assumption
0.5% decrease in discount rate

0.5% increase in annual salary increases

0.5% increase in inflation rate (pensioners receive inflationary increases)

1 year increase in life expectancy

Increase in obligation
2015
136

2016
146

19

122

42

22

111

37

Asset allocation 

Consolidated and Parent Entity

%

Cash

Equity instruments

Debt instruments

Property

Other assets

2016

2015

Australian
Funds
2%

Overseas
Funds
2%

Australian
Funds
2%

Overseas
Funds
5%

42%

26%

9%

21%

20%

59%

10%

9%

51%

20%

9%

18%

28%

49%

10%

8%

100%

Total
Equity and debt instruments are mainly quoted assets while property and other assets are mainly unquoted. Other assets 
include infrastructure funds and private equity funds.  

100%

100%

100%

230 

2016 Westpac Group Annual Report 

 
 
 
 
               
               
               
               
 
 
 
 
 
 
 
Notes to the financial statements 

OTHER 

Note 39. Auditor’s remuneration 
The fees payable to the auditor, PricewaterhouseCoopers (PwC), and overseas firms belonging to the PwC network of firms 
were: 

$'000

Audit and audit-related fees

Audit fees

PwC Australia

Overseas PwC network firms

Total audit fees

Audit-related fees
PwC Australia

Overseas PwC network firms

Total audit-related fees

Total audit and audit-related fees 

Tax fees

PwC Australia

Overseas PwC network firms

Total tax fees 

Other fees

PwC Australia

Overseas PwC network firms

Total other fees

Total audit and non-audit fees

Consolidated

Parent Entity

2016

2015

2016

2015

18,233

3,086

21,319

1,485

126

1,611

22,930

23

-

23

2,380

614

2,994

25,947

17,426

3,018

20,444

933

127

1,060

21,504

441

3

444

1,574

-

1,574

23,522

18,189

564

18,753

1,380

-

1,380

20,133

23

-

23

2,176

142

2,318

16,867

439

17,306

726

-

726

18,032

22

-

22

888

-

888

22,474

18,942

Fees payable to the auditor have been categorised as follows: 

Audit 

The year end audit, half-year review and comfort letters associated with debt issues and capital raisings. 

Audit-related 

Consultations regarding accounting standards and reporting requirements, regulatory compliance 
reviews and assurance related to debt and capital offerings. 

Tax 

Other 

Tax compliance and tax advisory services. 

Various services including systems assurance, compliance advice and controls reviews. 

It is Westpac’s policy to engage PwC on assignments additional to their statutory audit duties only if their independence is not 
impaired or seen to be impaired and where their expertise and experience with Westpac is important. All services were 
approved by the Audit Committee in accordance with the pre-approval policy and procedures. 

PwC also received fees of $8.1 million (2015: $9.9 million) for various entities which are related to Westpac but not consolidated. 
These non-consolidated entities include entities sponsored by the Group, trusts of which a Westpac Group entity is trustee, 
manager or responsible entity, superannuation funds and pension funds.  

Note 40. Related party disclosures 
Related parties  
Westpac’s related parties are those it controls or can exert significant influence over. Examples include subsidiaries, 
associates, joint ventures and superannuation plans as well as key management personnel and their related parties. 

Key management personnel (KMP) 
Key management personnel are those who, directly or indirectly, have authority and responsibility for planning, directing and 
controlling the activities of Westpac. This includes all Executive and Non-Executive Directors. 

2016 Westpac Group Annual Report 

231 

3 
 
 
 
 
Note 40. Related party disclosures (continued) 
Parent Entity 
Westpac Banking Corporation is the ultimate parent company of the Group. 

Subsidiaries - Note 35 
The Parent Entity has the following related party transactions and balances with subsidiaries: 

Type of transaction/balance 

Details disclosed in 

Balances due to / from subsidiaries 
Dividend income / Fee and commission income 
Interest income 
Tax consolidated group transactions and undertakings 
Guarantees and undertakings 

Balance Sheet 
Note 4 
Note 3 
Note 7 
Note 31 

The balances due to / from subsidiaries include a wide range of banking and other financial facilities. 

The terms and conditions of related party transactions between the Parent Entity and subsidiaries are sometimes different to 
commercial terms and conditions. Related party transactions between the Parent Entity and subsidiaries eliminate 
on consolidation. 

Associates - Note 35 

The Group provides a wide range of banking and other financial facilities and funds management activities to its associates on 
commercial terms and conditions. 

Superannuation plans  
The Group contributed $318 million (2015: $300 million) to defined contribution plans and $61 million to defined benefit plans 
(2015: $51 million; see Note 38). 

Remuneration of KMP  
Total remuneration of the KMP was: 

$

Consolidated
2016

2015

Parent Entity
2016

2015

Short-term
 Benefits

Post Employment
Benefits

Other Long-term 
Benefits

Termination
Benefits

Share-based
 Payments

Total

24,423,422

28,292,932

23,265,771

27,074,354

577,061

553,853

500,968

484,294

220,264

-

16,177,450

41,398,197

201,656

2,584,709

16,901,143

48,534,293

220,264

-

15,230,171

201,656

2,584,709

16,601,039

39,217,174
46,946,052  

Other transactions with KMP 
KMP receive personal banking and financial investment services from the Group in the ordinary course of business. The terms 
and conditions, for example interest rates and collateral, and the risks to Westpac are comparable to transactions with other 
employees and did not involve more than the normal risk of repayment or present other unfavourable features. 

Details of loans provided and the related interest charged to KMP and their related parties are as follows: 

$

Interest Payable for 

the Year Closing Loan Balance

Number of KMP with 
Loans

2016
20151
1  Balances have been restated to include additional individual and related party loans as at 30 September 2015. 

709,238
867,564

16,223,402
15,462,500

9
10  

Further details of the KMP’s remuneration, share rights and options and other transactions with KMP are included in the 
Remuneration report in Section 1. 

232 

2016 Westpac Group Annual Report 

 
 
 
 
 
Notes to the financial statements 

Note 40. Related party disclosures (continued) 
Options and share rights holdings 
For compliance with SEC disclosure requirements, the following table sets out certain details of the performance options, 
performance share rights and unhurdled share rights held at 30 September 2016 by the CEO and other key management 
personnel (including their related parties): 

Managing Director & Chief Executive Officer
Brian Hartzer

Ranges from 1 October 2023 to 1 October 2030

Latest Date for Exercise

Group Executives
John Arthur

Lyn Cobley

Philip Coffey

Brad Cooper

David Curran

George Frazis

Ranges from 1 October 2023 to 1 October 2030

1 October 2030

Ranges from 1 October 2023 to 1 October 2030

Ranges from 1 October 2023 to 1 October 2030

Ranges from 1 October 2024 to 1 October 2030

Ranges from 1 October 2023 to 1 October 2030

Alexandra Holcomb

Ranges from 17 December 2017 to 1 October 2030

Peter King

David Lindberg

David McLean

Christine Parker

Ranges from 1 October 2023 to 1 October 2030

Ranges from 1 October 2023 to 1 October 2030

Ranges from 1 October 2022 to 1 October 2030

Ranges from 1 October 2023 to 1 October 2030

Number of
Share Rights 

Number
of Options 

Exercise Price
of Options 

538,990

248,918

90,914

314,438

272,648

135,898

207,708

178,733

192,804

133,486

133,112

177,182

-

-

-

-

-

-

-

n/a

n/a

n/a

n/a

n/a

n/a

n/a

38,847

$30.10

-

-

-

-

n/a

n/a

n/a
n/a  

Further details of the equity holdings of KMP are included in the Remuneration report in Section 1. 

Note 41. Notes to the cash flow statements 
Accounting policy 
Cash and cash equivalents includes cash held at branches and in ATMs, balances with overseas banks in their local currency 
and balances with central banks including accounts with the RBA and accounts with overseas central banks. 

Cash and balances with central banks 

$m
Cash on hand

Balances with central banks

Total cash and balances with central banks

Consolidated

Parent Entity

2016
10,838

6,177

17,015

2015
9,282

5,488

14,770

2014
19,582

6,178

25,760

2016
10,229

4,957

15,186

2015
8,575

4,797

13,372

2016 Westpac Group Annual Report 

233 

3 
 
 
 
Note 41. Notes to the cash flow statements (continued) 
Reconciliation of net cash (used in)/provided by operating activities to net profit for the year is set out below: 

Consolidated

Parent Entity

$m
Net profit for the year
Adjustments1:

Depreciation, amortisation and impairment

Impairment charges

Net (decrease)/increase in current and deferred tax

(Increase)/decrease in accrued interest receivable

(Decrease)/increase in accrued interest payable

(Decrease)/increase in provisions 

Other non-cash items

Cash flows from operating activities before changes in 
operating assets and liabilities

Net (increase)/decrease in derivative financial instruments

Net (increase)/decrease in life insurance assets and liabilities

(Increase)/decrease in other operating assets:

Trading securities and financial assets designated at fair value

Loans

Receivables due from other financial institutions

Regulatory deposits with central banks overseas

Other assets

(Decrease)/increase in other operating liabilities:

Other financial liabilities at fair value through income statement

Deposits and other borrowings

Payables due to other financial institutions

Other liabilities

Net cash (used in)/provided by operating activities
1  Comparatives have been revised for consistency. 

2016
7,460

1,208

1,261

(285)

25

(47)

(68)

2015
8,068

2014
7,625

1,671

1,020

884

(78)

115

(291)

(31)

756

332

(64)

(53)

(24)

(250)

9,342

(3,329)

(156)

2016
6,307

1,061

1,016

(706)

9

(39)

(64)

(246)

7,338

(3,796)

-

(311)

(1,379)

9,243

(5,107)

(253)

6,755

(38,082)

(896)

(209)

(476)

(4,488)

38,771

(73)

312

5,497

8,959

11,730

(191)

21,538

(39,569)

(1,000)

497

95

(10,027)

8,526

(1,194)

95

(541)

1,724

6,706

(35,734)

(35,852)

3,932

126

121

9,079

34,229

9,419

(382)

28,371

(128)

(219)

4

(4,861)

33,508

459

284

3,443

2015
6,747

1,476

704

(906)

108

(301)

(71)

(4)

7,753

11,497

-

22,668

(38,270)

(2,108)

511

729

(9,945)

6,548

(1,544)

158

(2,003)

234 

2016 Westpac Group Annual Report 

 
 
 
 
Notes to the financial statements 

Note 41. Notes to the cash flow statements (continued) 
Details of assets and liabilities of controlled entities and business acquired 
Acquisition of selected business of Lloyds 
On 31 December 2013 the Group acquired 100% of the share capital in Capital Finance Australia Ltd (CFAL) and BOS 
International Australia Ltd (BOSI). 

$m

Fair value of assets and liabilities of controlled entities and businesses acquired
Assets acquired:

Consolidated

2016

2015

2014

Cash and balances with central banks

Derivative financial instruments

Loans

Identifiable intangible assets

Property and equipment

Other assets

Total assets acquired

Liabilities acquired:

Provisions

Deferred tax liabilities

Debt issues

Borrowings

Other liabilities

Total liabilities acquired

Fair value of identifiable net assets acquired
Goodwill

Total

Cash consideration
Purchase of shares

Replacement of intergroup funding

Total cash consideration
Cash consideration

Less cash and cash equivalents acquired

Cash paid (net of cash acquired)

-

-

-

-

-

-

-

-

-

-

-

-

-

-
-

-

-
-

-
-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-
-

-

-
-

-
-

-

-

149

30

7,895

56

80

6

8,216

11

25

488

6,368

24

6,916

1,300
225

1,525

1,525

6,368

7,893
7,893

(149)

7,744

2016 Westpac Group Annual Report 

235 

3 
 
 
Note 41. Notes to the cash flow statements (continued) 
Details of the assets and liabilities over which control was lost 
Details of the entities over which control was lost are provided in Note 35. 

$m
Assets:

  Cash and balances with central banks

  Trading securities and financial assets designated at fair value

  Available-for-sale securities

  Loans

  Regulatory deposits with central banks overseas

  Property and equipment

  Deferred tax assets

  Intangible assets

  Other assets 

Total assets

Liabilities:

  Deposits and other borrowings

  Debt issues

  Current tax liabilities

  Provisions

  Deferred tax liabilities

  Other liabilities

Total liabilities

Net assets

Non-controlling interests

Total equity attributable to owners of  Westpac Banking Corporation
Cash proceeds (net of transaction costs)

Fair value of retained interest

Total consideration
Reserves recycled to income statement

Gain/(loss) on disposal

Reconciliation of cash proceeds from disposal
Cash proceeds received (net of transaction costs)

Less: Cash deconsolidated

Cash consideration (paid)/received (net of transaction costs and cash held)

Non-cash financing activities 

Consolidated

Parent Entity

2016

2015

2014

2016

2015

138

-

1

132

5

3

1

1

27

308

264

-

2

1

-

6

273

35
-

35
34

-

34
2

1

34

(138)

(104)

95

75

90

226

8

11

36

450

84

1,075

267

20

14

98

23

55

477

598
(84)

514
743

745

1,488
62

1,036

743

(95)

648

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-
-

-
-

-

-
-

-

-

-

-

138

-

1

132

5

3

1

1

27

308

264

-

2

1

-

6

273

35
-

35
34

-

34
2

1

34

(138)

(104)

6

-

-

72

-

2

3

-

22

105

90

-

-

-

-

-

90

15
-

15
22

-

22
(2)

5

22

(6)

16

Consolidated

Parent Entity

$m
Shares issued under the dividend reinvestment plan1
Issuance of loan capital2
-
1  The dividend reinvestment plan for 2014 was satisfied in full through purchase of existing shares and transfer of shares to participating shareholders. 
2 

In 2014, amounts relate to holders of Westpac SPS II who participated in the reinvestment offer to subscribe for WCN2.  

1,412

1,412

2015

2016

2015

2016

2014

529

726

726

-

-

-

-

Restricted cash 
The amount of cash and cash equivalents not available for use at 30 September 2016 was $48 million (2015: $132 million) for 
the Group and nil for the parent entity (2015: nil). 

Note 42. Subsequent events 
No matters have arisen since the year ended 30 September 2016 which is not otherwise dealt with in this report, that has 
significantly affected or may significantly affect the operations of the Group, the results of its operations or the state of affairs of 
the Group in subsequent periods. 

236 

2016 Westpac Group Annual Report 

 
 
 
 
 
 
 
Statutory statements 

Directors’ declaration 
In the Directors’ opinion: 

a. 

the financial statements and notes set out in ‘Section 3 – Financial report for the year ended 30 September 2016’ are in 
accordance with the Corporations Act 2001, including: 

i. 

complying with Australian Accounting Standards, the Corporations Regulations 2001 and other mandatory 
professional reporting requirements; and 

ii.  giving a true and fair view of Westpac Banking Corporation and the Group’s financial position as at 

30 September 2016 and of their performance for the financial year ended on that date; and 

b. 

there are reasonable grounds to believe that Westpac will be able to pay its debts as and when they become due 
and payable. 

Note 1(a) includes a statement that the financial report also complies with International Financial Reporting Standards as 
issued by the International Accounting Standards Board. 

The Directors have been given the declaration by the Chief Executive Officer and the Chief Financial Officer required by section 
295A of the Corporations Act 2001. 

This declaration is made in accordance with a resolution of the Directors. 

For and on behalf of the Board. 

Lindsay Maxsted 
Chairman 

Sydney 
7 November 2016 

Brian Hartzer 
Managing Director &  
Chief Executive Officer 

2016 Westpac Group Annual Report 

237 

3 
 
 
 
 
 
Management’s report on internal control over financial reporting 
The following report is required by rules of the US Securities and Exchange Commission. 

The management of Westpac is responsible for establishing and maintaining adequate internal control over financial reporting 
for Westpac as defined in Rule 13a – 15 (f) under the Securities Exchange Act of 1934, as amended. Westpac’s internal control 
system is designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of 
financial statements for external purposes in accordance with applicable accounting standards. 

Westpac’s internal control over financial reporting includes policies and procedures that: pertain to the maintenance of records 
that in reasonable detail accurately reflect the transactions and dispositions of the assets of Westpac and its consolidated 
entities; provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial 
statements in accordance with applicable accounting standards, and that receipts and expenditures of Westpac are being 
made only in accordance with authorizations of management and directors of Westpac and its consolidated entities; and 
provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the 
assets of Westpac and its consolidated entities that could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

Westpac management, with the participation of the CEO and CFO, assessed the effectiveness of Westpac’s internal control 
over financial reporting as of 30 September 2016 based on the criteria set forth by the Committee of Sponsoring Organizations 
of the Treadway Commission (COSO) in its 2013 Internal Control-Integrated Framework. Based on this assessment, 
management has concluded that Westpac’s internal control over financial reporting as of 30 September 2016 was effective. 

The effectiveness of Westpac’s internal control over financial reporting as of 30 September 2016 has been audited by 
PricewaterhouseCoopers, an independent registered public accounting firm, as stated in their report which is included herein. 

238 

2016 Westpac Group Annual Report 

 
 
 
Statutory statements 

Independent auditor’s report to the members of Westpac 
Banking  Corporation 

Report on the audit of the Financial Report   

Our opinion  

In our opinion the accompanying Financial Report of Westpac Banking Corporation (the Parent Entity) 
and its controlled entities (together the Group) is in accordance with the Corporations Act 2001, 
including: 





giving a true and fair view of the Parent Entity’s and Group’s financial position as at 30 September 
2016 and of their performance for the year then ended; and 
complying with Australian Accounting Standards and the Corporations Regulations 2001. 

What we have audited 

The accompanying Financial Report comprises: 









the Consolidated and Parent Entity balance sheets as at 30 September 2016; 
the Consolidated and Parent Entity income statements for the year then ended; 
the Consolidated and Parent Entity statements of comprehensive income for the year then ended; 
the Consolidated and Parent Entity statements of changes in equity for the year then ended; 
the Consolidated and Parent Entity cash flow statements for the year then ended; 
the notes to the financial statements, which include explanations of significant accounting policies; and 
the directors’ declaration.  

Basis for opinion 

We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under 
those standards are further described in the Auditor’s responsibilities for the audit of the Financial 
Report section of our report.  

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion. 

Independence 

We are independent of the Group in accordance with the auditor independence requirements of the 
Corporations  Act 2001 and the ethical requirements of the Accounting Professional and Ethical 
Standards Board’s APES 110 Code of Ethics for Professional Accountants (the Code) that are relevant to 
our audit of the Financial Report in Australia. We have also fulfilled our other ethical responsibilities in 
accordance with the Code. 

Our audit approach 

Overview 

Set out below is an overview of our audit approach, highlighting key aspects including audit scope, 
materiality level, and Key Audit Matters of our audit of the Group. These are described in further detail 
later in this report. 

Audit scope 

The scope of our audit, and the nature, timing and extent of our audit procedures, were 
determined by our risk assessment, the financial significance of divisions and other 

qualitative factors. We conducted:


an audit of the most significant operations of the Group, being the Consumer Bank, 
Business Bank and Westpac Institutional Bank (domestic) divisions; and 
specific audit procedures in relation to the Westpac New Zealand and BT Financial 
Group (Australia) divisions, the offshore operations of Westpac Institutional Bank and 
other account balances 

to ensure we obtained sufficient appropriate audit evidence to express an opinion on the 
Financial Report as a whole. 

PricewaterhouseCoopers, ABN 52 780 433 757  
Darling Park Tower 2, 201 Sussex Street, GPO BOX 2650, SYDNEY  NSW  1171 
T: +61 2 8266 0000, F: +61 2 8266 9999, www.pwc.com.au 

Liability limited by a scheme approved under Professional Standards Legislation. 

2016 Westpac Group Annual Report 

239 

3 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Materiality 

Key Audit Matters 

Audit scope 

For the purposes of our audit we used a threshold for overall Group materiality of $532 
million, which represents 5% of the Group’s profit before tax. 

The Key Audit Matters, which are those matters which were of the most significance in our 
 
audit, were:
 
 

Credit risk and provisions for impairment charges;  
Valuation of financial instruments held at fair value; and 
Operation of information technology (IT) systems and controls. 

As part of designing our audit, we determined materiality and assessed the risks of material 
misstatement in the Financial Report. In particular, we considered where the directors made subjective 
judgements, for example, in respect of critical accounting assumptions and estimates that involved 
making assumptions and considering future events that are inherently uncertain. As in all our audits, we 
also addressed the risk of  management override of internal controls, including among other matters 
consideration of whether there was evidence of bias that represented a risk of material misstatement due 
to fraud. 

We tailored the scope of our audit to enable us to provide an opinion on the Financial Report as a whole, 
taking into account the following factors: the geographic and management structure of the Group; the 
significance and risk profile of each division within the Group; the Group’s accounting processes and controls; 
and the financial services industry and broader economies in which the Group operates. We also ensured 
that the audit team included the appropriate skills and competencies which are needed for the audit of a 
complex banking group. This included industry expertise in consumer, business and institutional 
banking and wealth management services, as well as specialists and experts in IT, actuarial, tax, treasury 
and valuation. 

We conducted an audit of the most significant operations, being the Consumer Bank, Business Bank, and 
Westpac Institutional Bank (domestic) divisions. For the purpose of our audit, the Group’s treasury 
operations are included in the Westpac Institutional Bank division, given the commonality in systems and 
controls. In addition, we performed specific audit procedures in relation to the Westpac New Zealand and 
BT Financial Group (Australia) divisions, the offshore operations of Westpac Institutional Bank, and 
aspects of the Group Businesses division (in particular, provisions for impairment charges, technology 
balances and property). Further audit procedures were performed by the Group engagement team over 
the remaining balances and the consolidation process, including substantive and analytical procedures. 
The work carried out in the divisions, together with those additional procedures performed at the Group 
level, gave us sufficient coverage to express an opinion on the Financial Report as a whole. 

Materiality 

The scope of our audit was influenced by our application of materiality. An audit is designed to provide 
reasonable assurance about whether the Financial Report is free from material misstatement. 
Misstatements may arise due to fraud or error. They are considered material if individually or in 
aggregate, they could reasonably be expected to influence the economic decisions of users taken on the 
basis of the Financial Report. 

Based on our professional judgement, we determined certain quantitative thresholds for materiality, 
including the overall Group materiality for the Financial Report as a whole set out in the table below. 
These, together with qualitative considerations, helped us to determine the scope of our audit and the 
nature, timing and extent of our audit procedures and to evaluate the effect of misstatements, both 
individually and in aggregate, on the Financial Report as a whole. 

Overall Group materiality 

$532 million 

How we determined it 

5% of the Group’s profit before tax  

Rationale for the materiality  benchmark 
applied 

We chose ‘profit before tax’ as it is a key financial statement 
metric and commonly used benchmark for materiality. We 
selected 5% based on our professional judgement, noting that it is 
also within the range of commonly accepted profit-related 
thresholds. 

240 

2016 Westpac Group Annual Report 

 
 
 
 
 
 
 
Statutory statements 

Key Audit Matters 

Key Audit Matters for the Group and Parent Entity are those matters that, in our professional judgement, were of 
most significance in our audit of the Financial Report for the current period. We have communicated the Key Audit 
Matters to the Board Audit Committee, but they are not a comprehensive reflection of all matters that were 
identified by our audit and that were discussed with the Committee. In the table below we have described the Key 
Audit Matters and have included a summary of the principal audit procedures we performed to address those 
matters. 

The Key Audit Matters were addressed in the context of the Financial Report as a whole and in forming our opinion 
thereon, and we do not provide a separate opinion on these matters. Further, any commentary on the outcomes of a 
particular audit procedure is made in that context. 

Key Audit Matter 

How the audit addressed the Key Audit 
Matter 

Credit risk and provisions for impairment 
charges  

We focused on this area because of the highly 
subjective and complex judgements made by 
management in determining the necessity for, and 
then estimating the size of, impairment provisions 
against loans. 

Provisions for impairment of loans that exceed 
specific thresholds are individually assessed by 
management with reference to the estimated future 
cash  repayments and proceeds from the realisation of 
collateral held by the Group in respect of those loans. 

If an individually assessed loan is not impaired, it is 
then included in a group of loans with similar risk 
characteristics and, along with those loans below the 
specific thresholds noted above, is collectively 
assessed on a portfolio basis using models developed 
by management. 

Particularly important elements in the impairment 
provisioning processes  include: 

•

•

•

the identification of impaired loans, and the cash 
flow forecasts (including the expected realisable 
value of any collateral held), supporting the 
calculation of individually assessed provisions. We 
consider this to be the most significant inherent 
audit risk due to the subjectivity involved in 
assessing how much of the debt will be recovered 
from, in particular, large institutional impaired 
loans; 

the design of the models used in the collectively 
assessed  provision calculations, and the 
appropriateness of  the key assumptions used in 
those models, including the emergence periods (EP) 
for unidentified impairments, the probabilities of 
default (PD) and the loss given default (LGD) 
factors; and 

the economic overlays added to the model 
calculations, to reflect emerging trends or particular 
situations  which are not captured by the models 
used, such as the current persisting downturn in 
various commodity prices. 

We assessed the design and tested the operating 
effectiveness of the controls over the loan 
impairment provisioning processes. The key 
controls included:  

•

•

•

•

governance, including the continuous re-
assessment by management that impairment 
models are calibrated in a way which is 
appropriate for the credit risks in the Group’s 
loan portfolios;  

controls over identification of the deterioration 
in credit quality of individual loans; 

controls inherent in the IT systems that manage 
and transfer the data between underlying 
source systems and the impairment models; 
and 

the review and approval process for the outputs 
of the impairment models, and the adjustments 
and economic overlays that are applied to the 
modelled outputs. 

We determined that we could rely on controls over 
the loan impairment provisioning processes for the 
purposes of our audit. 

For a sample of individually assessed 
provisions, including the small number of large 
institutional names downgraded to impaired status 
during the year, we  also:  

•

•

•

considered the latest developments in relation to 
the borrower (as known to the Group) and the 
basis of measuring the impairment provision; 

examined the forecast cash flows from the 
impaired borrowers, as prepared by 
management, and in particular challenged the 
key assumptions in relation to both the amount 
and timing of recoveries; and 

compared the valuation of collateral held to 
external evidence (where available) and assessed 
whether any independent expert advice was: (i) 
up to date; (ii) consistent with the strategy being 
followed in respect of the particular borrower; (iii) 
appropriate for the purpose; and (iv) used in the 

2016 Westpac Group Annual Report 

241 

3 
 
 
 
 
 
Key Audit Matter 

Given the high level of subjectivity involved in 
estimating loan impairment provisions, one of our 
overriding audit objectives is to assess whether the 
calculations and underlying assumptions are consistent 
with those applied in the previous year, or that any 
changes are appropriate in the circumstances. 

See Note 14 to the financial statements which explains 
the critical accounting estimates and assumptions in 
determining provisions for impairment charges, 
including loss rates and emergence periods.  

How the audit addressed the Key Audit 
Matter 

impairment calculations. 

In relation to the collectively assessed provisions 
which were calculated using models, our work 
included: 

•

•

•

critically examining management’s model 
monitoring processes and, on a sample basis, 
conducting in-depth reviews of models used to 
calculate the impairment provisions; 

using our knowledge of industry practice and the 
actual past experience of the Group’s loan 
portfolios to challenge the appropriateness of the 
key  assumptions applied in the models, such as 
the EPs, PDs and LGDs; and 

performing analyses on key assumptions and 
considering key ratios, including provision-to-
loan ratios at product and geographic levels. 

For economic overlays to model calculations, we 
considered the potential for impairment to be affected 
by events not captured by management’s models, and 
challenged  management to provide objective evidence 
that the economic  overlays (for example, in relation to 
the mining sector and the New Zealand dairy sector) 
were appropriate. 

We found that the Group’s approach to calculating 
loan impairment provisions was consistent with prior 
periods and that the underlying key assumptions, 
model outputs and overlays were considered to be 
reasonable.   

242 

2016 Westpac Group Annual Report 

 
 
 
Statutory statements 

How the audit addressed the Key Audit 
Matter 

We assessed the design and tested the operating 
effectiveness of the controls over the valuation  of 
financial instruments held at fair value. The key 
controls included: 

•

governance mechanisms and monitoring over the 
valuation process, including over derivative 
valuation adjustments; 

•

• management’s process to ensure valuation models 
remain fit-for-purpose (‘model validation’);  
controls over the completeness and accuracy of 
inputs (including independent market data) to the 
valuation models;  
the Finance team’s processes to independently 
check certain valuations produced by the front 
office; and 
processes to approve new products.   

•

•

We determined that  we could rely on controls over 
the valuation of financial instruments held at fair 
value for the purposes of our audit. 

In relation to the positions and valuations as at 30 
September 2016, we also: 

Key Audit Matter 

Valuation of financial instruments held at  fair 
value 

Financial instruments held at fair value are derivative 
assets and liabilities,  trading securities, available-for-
sale securities, life  insurance assets and liabilities, 
various debt issues  and some other assets and 
liabilities designated at  fair value.  

The Group’s financial instruments predominantly 
relate to vanilla (non-structured) contracts and, as 
such, are categorised as ‘Level 1’ or ‘Level 2’ 
instruments in the disclosures in Note 23. This is 
consistent with the Group’s core institutional banking 
and treasury operations, being the provision of risk 
management products to customers (primarily interest 
rate and foreign exchange contracts), and the 
management of the Group’s borrowings and liquidity; 
as opposed to an investment bank which typically holds 
a much higher proportion of structured products. 
Further, the proportion of the Group’s ‘Level 3’ (or 
‘harder to value’) positions has decreased this year, 
consistent with similar banks, in response to global 
regulatory and business model changes. 

Despite the above, there are two factors that led to our 
higher focus on this area. First, the magnitude of 
financial instruments held at fair value is material, 
being 16% of total assets and 13% of total liabilities. 
Second, judgement and inherent complexity is involved 
in estimating the fair value of financial instruments. In 
particular, the valuation of derivative contracts, 
including vanilla contracts, has become more complex 
in recent years as valuation models attempt to better 
capture credit risk and funding costs. 

•

•

•

Particularly subjective aspects of the Level 2 valuation 
process are the adjustments applied to the 
uncollateralised derivative portfolio, such as credit and 
debit valuation adjustments (CVA and DVA) and 
funding valuation adjustments (FVA). The methods for 
calculating some of the adjustments continue to evolve 
across the banking industry. 

For CVA and DVA, the adjustments are sensitive to 
factors such as expected future market volatility and 
credit risks. For FVA, the adjustment is sensitive to 
funding rates observed in market transactions, which 
are difficult to isolate from other elements of pricing. 

See Note 23 to the financial statements which explains 
the ‘Levels’ and the valuation techniques used. 

challenged management to demonstrate the 
appropriateness of key inputs to models; 
investigated the drivers of movements in fair 
value adjustments, and tested certain inputs 
against external market observations; and 
for a sample of interest rate, foreign exchange, 
bond and debt positions, we compared the 
valuations to our own independently derived 
valuations. This involved sourcing independent 
inputs from market data providers, and using our 
own valuation models. We investigated variances 
where appropriate to assess whether a systemic 
bias or error existed. 

In those instances where external information 
supporting valuations was limited, we sought other 
information which, while not always directly 
comparable, might be indicative of appropriate 
valuation.  For example,  we: 

•

•

•

examined the profit or loss on sales of less liquid 
trading positions during the year to assess 
whether,  on balance, management’s prior 
judgements on  valuations were close to actual 
market prices; 
examined collateral disputes to identify  possibly 
inappropriate valuations; and 
compared the methods used for the 
uncollateralised derivative portfolio valuation 
adjustments with our understanding of current 
and emerging global market practice. 

We found that the Group’s approach to calculating the 
fair value of financial instruments was consistent with 
prior periods and that the valuations were considered 
to be reasonable. 

2016 Westpac Group Annual Report 

243 

3 
 
 
 
 
 
 
Key Audit Matter 

How the audit addressed the Key Audit 
Matter 

Operation of IT systems and controls 

We focused on this area because the Group is  heavily 
dependent on complex IT systems for the  processing 
and recording of significant volumes of transactions. 
Over 80% of the key financial controls we seek to rely 
on in our audit are related to IT systems and automated 
controls.  

For significant financial statement balances we gained 
an understanding of the business processes, key 
controls and IT systems used to generate and support 
those balances. We assessed the design and tested the 
operating  effectiveness of the key controls over the 
continued  integrity of the relevant IT systems. This 
involved assessing: 

In particular, in common with all banks, access rights 
to technology are important because they ensure that 
changes to applications and data are authorised and 
made appropriately. Ensuring staff have appropriate 
access to IT systems, and that access is monitored, are 
key controls in mitigating the potential for fraud or 
error as a result of a change to an application or 
underlying data. 

In addition, during the current  year substantial 
changes were made to the  Group’s technology as part of 
the Service Revolution, such as the commencement  of 
an infrastructure transformation program which 
included: 

•
•
•

outsourcing more services from third parties; 
continued replacement of some core systems; and 
continued refresh of some applications and databases. 

There are inherent risks associated with such large-
scale changes to systems, data, processes and controls. 

•

•

•

•

•

the technology control environment: i.e. the 
governance processes and controls used to monitor 
and enforce control consciousness throughout the 
Group’s technology teams and third party suppliers; 
change management: i.e. the process and controls used 
to make, test and authorise changes to the functionality 
within systems; 
security: i.e. the access controls designed to enforce a 
segregation of duties or ensure that data is only 
changed through authorised means; 
system development: i.e. the project disciplines which 
ensure that new systems are developed to meet a 
defined business need are appropriately tested before 
implementation, and that data is converted and 
transferred completely and accurately; and 
IT operations: i.e. the controls that ensure key 
operations occur when they should and that any issues 
that arise are managed to a successful conclusion. 

For in-scope IT operations where technology services 
are provided by a third party, we: 

•

•

obtained assurance from the third party’s auditors on 
the design and operating effectiveness of controls; 
and/or 
tested internal control design and operating 
effectiveness ourselves.   

We also carried out further direct tests of  the 
operation of key programs to establish the 
accuracy of calculations, the correct generation of 
reports, and to assess the correct operation of 
automated controls and technology-dependent 
manual controls. 

In relation to the components of the Group’s 
infrastructure transformation program which are 
significant to the financial statements, we: 

•

•
•

tested the design effectiveness and operating 
effectiveness of new key controls; 
visited new sites for third party service providers; and 
tested the completeness and accuracy of relevant data 
migration from old systems to new systems. 

While we noted some design and effectiveness issues 
with access controls and change controls, some of 
which are long-standing, the combination of 
compensating control tests and direct  tests gave us 
sufficient evidence to rely on the continued and 
proper  operation of the Group’s IT systems for the 
purposes  of our audit. 

244 

2016 Westpac Group Annual Report 

 
 
 
 
 
 
 
 
Statutory statements 

We attended all four Board Audit Committee meetings held during the year, each of which included 
discussions without management present. Through these meetings and other interactions and 
correspondence, among other things we communicated with the Board Audit Committee members 
about: 

•

•

our audit plan for the year and in particular our areas of focus which, as required by auditing 
standards, included specific attention to the risk of management override of internal controls and the 
risk of fraud in revenue; 
our observations on controls over financial reporting, and how we had responded to any relevant 
control matters identified; 

• how we had assessed and challenged any alternative accounting treatments considered by 

•
•

management; 
the results of our audit work in relation to the Key Audit Matters, as described above; and 
the results of our audit work in relation to other areas of heightened focus, such as the application of 
hedge accounting, the capitalisation and amortisation of technology costs including software, any 
accounting and disclosure considerations related to conduct risk, and management’s other critical 
accounting estimates (identified in Note 1) including goodwill, superannuation obligations and life 
insurance contract liabilities. 

Directors’ responsibilities for the Financial Report 

The directors of the Parent Entity are responsible for the preparation of the Financial Report that gives a 
true and fair view in accordance with Australian Accounting Standards and the Corporations Act 2001 
and for such internal control as the directors determine is necessary to enable the preparation of the 
Financial Report that gives a true and fair view and is free from material misstatement, whether due to 
fraud or error. 

In preparing the Financial Report, the directors are responsible for assessing the Group’s ability to 
continue as a going concern, disclosing, as applicable, matters related to going concern and using the 
going concern basis of accounting unless the directors either intend to liquidate the Group or to cease 
operations, or have no realistic alternative but to do so. 

Auditor’s responsibilities for the audit of the Financial Report 

Our objectives are to obtain reasonable assurance about whether the Financial Report as a whole is free 
from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes 
our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit 
conducted in accordance with Australian Auditing Standards will always detect a material misstatement 
when it exists. Misstatements can arise from fraud or error and are considered material if, individually or 
in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on 
the basis of the Financial Report. 

As part of an audit in accordance with Australian Auditing Standards, we exercise professional 
judgement  and maintain professional scepticism throughout the planning and performance of the audit. 
The audit involves us: 

•

•

•

•

identifying and assessing the risks of material misstatement of the Financial Report, whether due to 
fraud or error, designing and performing audit procedures responsive to those risks, and obtaining 
audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not 
detecting a material misstatement resulting from fraud is higher than for one resulting from error, as 
fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of 
internal control; 
obtaining an understanding of internal control relevant to the audit in order to design audit 
procedures that are appropriate in the circumstances, but not for the purpose of expressing an 
opinion on the  effectiveness of the Group’s internal control; 
evaluating the appropriateness of accounting policies used and the reasonableness of accounting 
estimates and related disclosures made by the directors;  
concluding on the appropriateness of the directors’ use of the going concern basis of accounting and, 
based on the audit evidence obtained, whether a material uncertainty exists related to events or 
conditions that may cast significant doubt on the Group’s ability to continue as a going concern. If we 
conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report 
to the related disclosures in the Financial Report or, if such disclosures are inadequate, to modify our 
opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s 
report. However, future events or conditions may cause the Group to cease to continue as a going 
concern;  

2016 Westpac Group Annual Report 

245 

3 
 
 
 
 
 
 
 
•

•

evaluating the overall presentation, structure and content of the Financial Report, including the 
disclosures, and whether the Financial Report represents the underlying transactions and events in a 
manner that achieves fair presentation; and 
obtaining sufficient appropriate audit evidence regarding the financial information of the entities or 
business activities within the Group to express an opinion on the Financial Report. We are 
responsible for the direction, supervision and performance of the Group audit. We remain solely 
responsible for our audit opinion. 

As described above, we communicate with the directors regarding, among other matters, the planned 
scope and timing of the audit and significant audit findings, including any significant deficiencies in 
internal control that we identify during our audit. 

We also provide the directors with a statement that we have complied with relevant ethical requirements 
regarding independence, and communicate with them all relationships and other matters that may 
reasonably be thought to bear on our independence, and where applicable, related safeguards. 

From the matters communicated with the directors, we determine those matters that were of most 
significance in the audit of the Financial Report of the current period and are therefore the Key Audit 
Matters. We describe these matters in our auditor’s report unless law or regulation precludes public 
disclosure about the matter or when, in extremely rare circumstances, we determine that a matter should 
not be communicated in our report because the adverse consequences of doing so would reasonably be 
expected to outweigh the public interest benefits of such communication. 

Other information 

The directors are also responsible for the other information, being the information in the Annual Report 
other than the Financial Report and our report thereon. Our opinion on the Financial Report does not 
cover the other information and we do not express any form of assurance conclusion thereon. 

In connection with our audit of the Financial Report, our responsibility is to read the other information 
and, in doing so, consider whether the other information is materially inconsistent with the Financial 
Report or our knowledge obtained in the audit or otherwise appears to be materially misstated. If, based 
on the work we have performed, we conclude that there is a material misstatement of this other 
information, we are required to report that fact. We have nothing to report in this regard. 

Report on the audit of the Remuneration Report   

Opinion on the Remuneration Report 

We have audited the Remuneration Report included in Section 1 of the Annual Report for the year ended 
30 September 2016. In our opinion, the Remuneration Report of Westpac Banking Corporation for the 
year ended 30 September 2016 complies with section 300A of the Corporations Act 2001. 

Responsibilities for the Remuneration Report 

The directors of the Company are responsible for the preparation and presentation of the Remuneration 
Report in accordance with section 300A of the Corporations Act 2001. Our responsibility is to express an 
opinion on the Remuneration Report, based on our audit conducted in accordance with Australian 
Auditing Standards. 

PricewaterhouseCoopers 

Michael Codling 
Partner 

Sydney 
7 November 2016 

Andrew Wilson 
Partner 

246 

2016 Westpac Group Annual Report 

 
 
 
 
 
 
 
 
 
 
Statutory statements 

Limitation on Independent Registered Public Accounting Firm’s Liability 
The liability of PricewaterhouseCoopers (an Australian partnership which we refer to as PwC Australia), with respect to claims 
arising out of its audit report included in this Annual Report, is subject to the limitations set forth in the Professional Standards 
Act 1994 of New South Wales, Australia, as amended (the Professional Standards Act) and Chartered Accountants Australia 
and New Zealand (NSW) scheme adopted by Chartered Accountants Australia and New Zealand on 8 October 2014 and 
approved by the New South Wales Professional Standards Council pursuant to the Professional Standards Act (the NSW 
Accountants Scheme). For matters occurring on or prior to 7 October 2014, the liability of PwC Australia may be subject to the 
limitations set forth in predecessor schemes. The current NSW Accountants Scheme expires on 7 October 2019 unless further 
extended or replaced. 

The Professional Standards Act and the NSW Accountants Scheme may limit the liability of PwC Australia for damages with 
respect to certain civil claims arising in, or governed by the laws of, New South Wales directly or vicariously from anything done 
or omitted to be done in the performance of its professional services for us, including, without limitation, its audits of our 
financial statements. The extent of the limitation depends on the timing of the relevant matter and is: 

 

 

in relation to matters occurring on or after 8 October 2013, a maximum liability for audit work of A$75 million; or 

in  relation  to  matters  occurring  on  or  prior  to  7  October  2013,  the lesser  of  (in  the  case of  audit  services)  ten  times  the 
reasonable charge for the service provided and a maximum liability for audit work of A$75 million.  

The limitations do not apply to claims for breach of trust, fraud or dishonesty. 

In addition, there is equivalent professional standards legislation in place in other states and territories in Australia and 
amendments have been made to a number of Australian federal statutes to limit liability under those statutes to the same extent 
as liability is limited under state and territory laws by professional standards legislation. Accordingly, liability for acts or 
omissions by PwC Australia in Australian states or territories other than New South Wales may be limited in a manner similar to 
that in New South Wales. These limitations of liability may limit recovery upon the enforcement in Australian courts of any 
judgement under US or other foreign laws rendered against PwC Australia based on or related to its audit report on our 
financial statements. Substantially all of PwC Australia's assets are located in Australia. However, the Professional Standards 
Act and the NSW Accountants Scheme have not been subject to judicial consideration and therefore how the limitation might 
be applied by the courts and the effect of the limitation on the enforcement of foreign judgements are untested. 

2016 Westpac Group Annual Report 

247 

3 
 
  
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248

2016 Westpac Group Annual Report

Shareholding information 

Additional information 

Information for shareholders 

Glossary of abbreviations and defined terms 

4Westpac ordinary shares 
Top 20 ordinary shareholders as at 4 October 2016 

HSBC Custody Nominees (Australia) Limited
J P Morgan Nominees Australia Ltd
National Nominees Limited
Citicorp Nominees Pty Limited
Cogent Nominees Pty Limited
BNP Paribas
RBC Dexia Investor Services Australia Nominees Pty Limited
AMP Life Limited
Australian Foundation Investment Company Limited
Argo Investments Limited
Bond Street Custodians Limited
Milton Corporation Limited
Navigator Australia Limited
UBS Nominees Pty Ltd
IOOF Investment Management Limited
Nulis Nominees (Australia) Limited
Invia Custodian Pty Limited
ANZ Executors & Trustee Company
Netwealth Investments Limited
Share Direct Nominees Pty Limited

Total of Top 20 registered shareholders

Shareholding information 

Num ber of 
Fully Paid Ordinary Shares
649,907,415

 % Held
19.42

411,679,271
243,646,379
211,759,963
75,156,046
43,910,962
33,938,295
18,538,627
15,545,000
11,116,768
10,878,684
10,451,306
8,329,536
6,425,953
4,899,645
4,742,274
4,300,779
3,690,216
3,657,556
3,460,191

1,776,034,866

12.30
7.28
6.33
2.25
1.31
1.01
0.55
0.46
0.33
0.33
0.31
0.25
0.19
0.15
0.14
0.13
0.11
0.11
0.10

53.06

As at 4 October 2016 there were 622,674 holders of our ordinary shares compared to 615,493 in 2015 and 595,907 in 2014. 
Ordinary shareholders with a registered address in Australia held approximately 98% of our fully paid share capital at 
4 October 2016 (approximately 98% in 2015 and 98% in 2014). 

Substantial shareholders as at 4 October 2016 
As at 4 October 2016 there were no shareholders who had a ‘substantial holding’ of our shares within the meaning of the 
Corporations Act. A person has a substantial holding of our shares if the total votes attached to our voting shares in which they 
or their associates have relevant interests is 5% or more of the total number of votes attached to all our voting shares. The 
above table of the Top 20 ordinary shareholders includes shareholders that may hold shares for the benefit of third parties. 

Significant changes in ordinary share ownership of substantial shareholders 
There have been no significant changes in ordinary share ownership of substantial shareholders during the full year ended 
30 September 2016. 

Control of registrant 
We are not directly or indirectly owned or controlled by any other corporation(s) or by any foreign government. Refer to the 
section ‘Exchange controls and other limitations affecting security holders’, which provides information on the Foreign 
Acquisitions and Takeovers Act 1975, Corporations Act 2001 and Financial Sector (Shareholdings) Act 1998, which impose 
limits on equity holdings. 

At 30 September 2016, our Directors and Executive Officers owned beneficially, directly or indirectly, an aggregate of 
1,340,102 (0.04%) of the fully paid ordinary shares outstanding. 

250 

2016 Westpac Group Annual Report 

 
 
Shareholding information 

Analysis by range of holdings of ordinary shares as at 4 October 2016 

Num ber of Shares
–
1
–
1,001
–
5,001
–
10,001
100,001 and over

1,000
5,000
10,000
100,000

Totals

Num ber of Holders
 of Fully Paid
Ordinary Shares
340,466
217,549
38,613
25,366
680

Num ber of
Fully Paid
Ordinary Shares
132,698,863
486,034,508
266,961,784
531,995,339
1,928,476,359

%
54.68
34.94
6.20
4.07
0.11

%
3.97
14.52
7.98
15.90
57.63

622,674

100.00

3,346,166,853

100.00

Num ber of Holders
of Share Options
 and Rights
19
64
19
82
19
203  

There were 11,820 shareholders holding less than a marketable parcel ($500) based on a market price of $30.00 at the close 
of trading on 4 October 2016. 

Voting rights of ordinary shares 
Holders of our fully paid ordinary shares have, at general meetings (including special general meetings), one vote on a show of 
hands and, upon a poll, one vote for each fully paid ordinary share held by them. 

Westpac Convertible Preference Shares (Westpac CPS) 
Top 20 holders of Westpac CPS as at 4 October 2016 

HSBC Custody Nominees
Navigator Australia Limited
BT Portfolio Services Limited
Nulis Nominees (Australia) Limited
IOOF Investment Management Limited
J P Morgan Nominees Australia Ltd
Netwealth Investments Limited
National Nominees Limited
Austrust Limited
The Australian National University
Dimbulu Pty Ltd
Mrs Linda Anne Van Lieshout
Bond Street Custodians Limited
Citicorp Nominees Pty Limited
Eastcote Pty Ltd
JMB Pty Ltd
Randazzo C & G Developments Pty Ltd
Invia Custodian Pty Limited
Avanteos Investments Limited
Mr Philip William Doyle

Total of Top 20 registered holders

Analysis by range of holdings of Westpac CPS as at 4 October 2016 

Num ber of Securities
1
1,001
5,001
10,001
100,001 and over
Totals

1,000
5,000
10,000
100,000

–
–
–
–

Num ber of Holders of
Westpac CPS
18,020
1,306
103
51
7
19,487

%
92.47
6.70
0.53
0.26
0.04
100.00

Num ber of
Westpac CPS
563,557

 % Held
4.74

204,833
190,945
190,330
185,059
169,910
148,682
118,724
114,902
90,500
70,000
60,000
53,483
53,306
50,000
50,000
50,000
30,969
30,000
30,000

1.72
1.61
1.60
1.56
1.43
1.25
1.00
0.97
0.76
0.59
0.50
0.45
0.45
0.42
0.42
0.42
0.26
0.25
0.25

2,455,200

20.65

Num ber of
Westpac CPS
5,472,719
2,794,284
796,872
1,404,349
1,425,381
11,893,605

%
46.02
23.49
6.70
11.81
11.98
100.00  

There were eight security holders holding less than a marketable parcel ($500) of Westpac CPS based on a market price of 
$100.60 at the close of trading on 4 October 2016. 

2016 Westpac Group Annual Report 

251 

4 
 
 
Westpac Capital Notes 
Top 20 holders of Westpac Capital Notes as at 4 October 2016 

HSBC Custody Nominees
BT Portfolio Services Limited
IOOF Investment Management Limited
Pejr Pty Ltd
Cogent Nominees Pty Limited
Citicorp Nominees Pty Limited
J P Morgan Nominees Australia Ltd
National Nominees Limited
Austrust Limited
Netwealth Investments Limited
Willimbury Pty Ltd
V S Access Pty Ltd
Navigator Australia Limited
Nulis Nominees (Australia) Limited
Tandom Pty Ltd
Royal Freemasons Benevolent Institution
Mr Alexander Shaw
Bond Street Custodians Limited
ADCO Constructions Pty Ltd
RBC Dexia Investor Services

Total of Top 20 registered holders

Analysis by range of holdings of Westpac Capital Notes as at 4 October 2016 

Num ber of
Westpac Capital Notes
893,247

 % Held
6.46

232,599
187,021
184,462
182,771
180,265
127,668
123,467
109,753
100,813
100,000
90,000
89,888
71,299
65,933
50,000
50,000
40,478
38,000
31,524

1.68
1.35
1.33
1.32
1.30
0.92
0.89
0.79
0.73
0.72
0.65
0.65
0.52
0.48
0.36
0.36
0.29
0.27
0.23

2,949,188

21.30

Num ber of Securities
1
1,001
5,001
10,001
100,001 and over
Totals

1,000
5,000
10,000
100,000

–
–
–
–

Num ber of Holders of
Westpac Capital Notes
17,382
1,714
120
49
10
19,275

%
90.18
8.89
0.62
0.26
0.05
100.00

Num ber of
Westpac Capital Notes
5,710,305
3,564,480
960,875
1,428,163
2,171,867
13,835,690

%
41.27
25.76
6.95
10.32
15.70
100.00  

There were eight security holders holding less than a marketable parcel ($500) of Westpac Capital Notes based on a market 
price of $99.50 at the close of trading on 4 October 2016. 

252 

2016 Westpac Group Annual Report 

 
 
Westpac Capital Notes 2 
Top 20 holders of Westpac Capital Notes 2 as at 4 October 2016 

HSBC Custody Nominees
BT Portfolio Services Limited
PEJR Pty Ltd
Netwealth Investments Limited
Navigator Australia Limited
Invia Custodian Pty Limited
Nulis Nominees (Australia) Limited
EML Admin Pty Ltd
RBC Dexia Investor Services
Cogent Nominees Pty Limited
Paul Lederer Pty Ltd
IOOF Investment Management Limited
National Nominees Limited
Rakio Pty Ltd
Bond Street Custodians Limited
ALSOP Pty Ltd
Dimbulu Pty Ltd
Baysw ater Car Rental Pty Ltd
Domer Mining Co P/L
Ms Sarah Louise Haddrick

Total of Top 20 registered holders

Shareholding information 

Num ber of
Westpac Capital Notes 2
533,615

 % Held
4.07

408,882
352,774
153,154
149,929
132,630
128,749
100,000
94,226
92,131
90,540
89,574
88,044
63,000
60,060
60,000
51,000
50,000
50,000
50,000

3.12
2.69
1.17
1.14
1.01
0.98
0.76
0.72
0.70
0.69
0.68
0.67
0.48
0.46
0.46
0.39
0.38
0.38
0.38

2,798,308

21.33

Analysis by range of holdings of Westpac Capital Notes 2 as at 4 October 2016 

Num ber of Securities
1
1,001
5,001
10,001
100,001 and over
Totals

1,000
5,000
10,000
100,000

–
–
–
–

Num ber of Holders of
Westpac Capital Notes 2
14,426
1,630
127
79
6
16,268

%
88.68
10.02
0.78
0.48
0.04
100.00

Num ber of
Westpac Capital Notes 2
4,873,067
3,502,909
976,404
2,310,990
1,442,335
13,105,705

%
37.18
26.73
7.45
17.63
11.01
100.00  

There were three security holders holding less than a marketable parcel ($500) of Westpac Capital Notes 2 based on a market 
price of $93.52 at the close of trading on 4 October 2016. 

2016 Westpac Group Annual Report 

253 

4 
 
 
Westpac Capital Notes 3 
Top 20 holders of Westpac Capital Notes 3 as at 4 October 2016 

HSBC Custody Nominees (Australia) Limited
JDB Services Pty Ltd
Navigator Australia Limited
Citicorp Nominees Pty Limited
Invia Custodian Pty Limited
Nulis Nominees (Australia) Limited
Balanced Property Pty Ltd
National Nominees Limited
Netwealth Investments Limited
Tandom Pty Ltd
Seymour Group Pty Ltd
RBC Dexia Investor Services
V S Access Pty Ltd
Bob Spargo Investments Pty Ltd
Barob Pty Limited
Dimbulu Pty Ltd
JMB Pty Ltd
KMJ Pty Ltd
Randazzo C & G Developments Pty Ltd
The Walter and Eliza Hall Institute of Medical Research

Total of Top 20 registered holders

Num ber of
Westpac Capital Notes 3
870,886
272,000
202,181
158,619
125,501
122,017
100,000
95,612
94,454
84,750
76,774
76,421
60,000
51,670
50,000
50,000
50,000
50,000
50,000
50,000
2,690,885

Analysis by range of holdings of Westpac Capital Notes 3 as at 4 October 2016 

Num ber of Securities
1
1,001
5,001
10,001
100,001 and over
Totals

1,000
5,000
10,000
100,000

–
–
–
–

Num ber of Holders of
Westpac Capital Notes 3
13,160
1,455
131
92
5
14,843

%
88.66
9.80
0.89
0.62
0.03
100.00

Num ber of
Westpac Capital Notes 3
4,618,255
3,318,841
1,096,864
2,643,918
1,566,402
13,244,280

 % Held
6.58
2.05
1.53
1.20
0.95
0.92
0.76
0.72
0.71
0.64
0.58
0.58
0.45
0.39
0.38
0.38
0.38
0.38
0.38
0.38
20.34  

%
34.87
25.06
8.28
19.96
11.83
100.00  

There were two security holders holding less than a marketable parcel ($500) of Westpac Capital Notes 3 based on a market 
price of $100.00 at the close of trading on 4 October 2016. 

254 

2016 Westpac Group Annual Report 

 
 
Westpac Capital Notes 4 
Top 20 holders of Westpac Capital Notes 4 as at 4 October 2016 

Shareholding information 

BNP Paribas
HSBC Custody Nominees
J P Morgan Nominees Australia Ltd
Citicorp Nominees Pty Limited
PEJR Pty Ltd
Goodridge Nominees Pty Ltd
Netwealth Investments Limited
Mutual Trust Pty Ltd
National Nominees Limited
Zashvin Pty Ltd
Dimbulu Pty Ltd
G Harvey Nominees Pty Ltd
Tandom Pty Ltd
Invia Custodian Pty Limited
Navigator Australia Limited
Willimbury Pty Ltd
Nulis Nominees (Australia) Limited
Austrust Limited
V S Access Pty Ltd
Grannette Pty Ltd

Total of Top 20 registered holders

Num ber of
Westpac Capital Notes 4
3,000,000
952,016
262,372
230,412
218,450
200,000
169,445
123,513
110,755
104,000
100,000
100,000
80,000
76,324
64,558
60,000
56,236
51,748
51,570
50,000
6,061,399

Analysis by range of holdings of Westpac Capital Notes 4 as at 4 October 2016 

Num ber of Securities
1
1,001
5,001
10,001
100,001 and over
Totals

1,000
5,000
10,000
100,000

–
–
–
–

Num ber of Holders of
Westpac Capital Notes 4
15,816
1,610
136
74
11
17,647

%
89.63
9.12
0.77
0.42
0.06
100.00

Num ber of
Westpac Capital Notes 4
5,183,097
3,482,372
1,062,003
1,975,739
5,317,323
17,020,534

 % Held
17.63
5.59
1.54
1.35
1.28
1.18
1.00
0.73
0.65
0.61
0.59
0.59
0.47
0.45
0.38
0.35
0.33
0.30
0.30
0.29
35.61  

%
30.45
20.46
6.24
11.61
31.24
100.00  

There was one security holder holding less than a marketable parcel ($500) of Westpac Capital Notes 4 based on a market 
price of $102.97 at the close of trading on 4 October 2016. 

2016 Westpac Group Annual Report 

255 

4 
Voting rights of Westpac CPS, Westpac Capital Notes, 
Westpac Capital Notes 2, Westpac Capital Notes 3 and 
Westpac Captial Notes 4 
In accordance with the terms of issue, holders of Westpac 
CPS have no right to vote at any general meeting of 
Westpac except in the following circumstances: 

a.  on a proposal: 

–  to reduce the share capital of Westpac; 
–  that affects rights attached to Westpac CPS; 
–  to wind up Westpac; or 
–  for the disposal of the whole of the property, business 

and undertaking of Westpac; 

b.  on a resolution to approve the terms of a share buy back 
agreement, other than a buy back agreement relating to 
Westpac CPS; 

c.  during a period in which a dividend (or part of a 

dividend) in respect of Westpac CPS is in arrears; or 

d.  during the winding up of Westpac. 

When entitled to vote at a general meeting of Westpac in 
respect of the matters listed above, holders of Westpac CPS 
are entitled to exercise one vote on a show of hands and 
one vote for each Westpac CPS held on a poll. 
Holders of Westpac CPS have the same rights as the 
holders of Westpac’s ordinary shares in relation to receiving 
notices, reports and financial statements, and attending and 
being heard at all general meetings of Westpac. 

In accordance with the terms of issue, holders of Westpac 
Capital Notes, Westpac Capital Notes 2, Westpac Capital 
Notes 3 and Westpac Capital Notes 4 have no right to vote 
at any general meeting of Westpac before conversion into 
Westpac ordinary shares. 

If conversion occurs (in accordance with the applicable 
terms of issue), holders of Westpac CPS, Westpac Capital 
Notes, Westpac Capital Notes 2, Westpac Capital Notes 3 or 
Westpac Capital Notes 4 (as applicable) will become holders 
of Westpac ordinary shares and have the voting rights that 
attach to Westpac ordinary shares. 

Exchange controls and other limitations affecting 
security holders

Australian exchange controls 
Australian laws control and regulate or permit the control 
and regulation of a broad range of payments and 
transactions involving non-residents of Australia. Pursuant to 
a number of exemptions, authorities and approvals, there 
are no general restrictions from transferring funds from 
Australia or placing funds to the credit of non-residents of 
Australia. However, Australian foreign exchange controls are 
implemented from time to time against prescribed countries, 
entities and persons. At the present time, these include: 

a.  withholding taxes in relation to remittances or dividends 

(to the extent they are unfranked) and 
interest payments; 

b. 

the financial sanctions administered by the Department 
of Foreign Affairs and Trade (DFAT) in accordance with 
the Autonomous Sanctions Act 2011 and the 
Autonomous Sanctions Regulations 2011, specifically, 
in relation to transactions involving the transfer of funds 

or payments to, by the order of, or on behalf of 
individuals or entities including: 

–  supporters of the former Federal Republic of 
Yugoslavia (the Milosevic regime) and certain 
persons indicted within the jurisdiction of the 
International Criminal Tribunal for the former 
Yugoslavia; 

–  persons or entities engaged in activities that seriously 
undermine democracy, respect for human rights and 
the rule of law in Zimbabwe; 

–  certain persons or entities associated with the 

Democratic People’s Republic of Korea’s weapons of 
mass destruction program or missiles program; 

–  certain persons or entities that have contributed to or 
are contributing to Iran’s nuclear or missile program; 

–  certain individuals and entities associated with the 

former Qadhafi regime in Libya;  

–  certain individuals and entities supporting the Syrian 
regime or that are responsible for human rights 
abuses in Syria; and 

–  persons who have been instrumental or complicit in 
the threat to the sovereignty and territorial integrity 
of Ukraine, 

without the prior approval of the Minister for 
Foreign Affairs;

c. 

the United Nations Security Council (UNSC) financial 
sanctions administered by DFAT, including: 

– Terrorist Asset Freezing Regime 

In accordance with the Charter of the United Nations 
Act 1945 and the Charter of the United Nations 
(Dealings with Assets) Regulations 2008, a person is 
prohibited from using or dealing with funds, financial 
assets or economic resources of persons or entities 
listed as terrorists by the Minister for Foreign Affairs 
in the Commonwealth of Australia Gazette. It is also 
a criminal offence to make assets available to such 
persons or entities; and 

– Country-based sanctions 

Under the Charter of the United Nations Act 1945
and associated regulations, UNSC financial sanctions 
have been implemented. It is an offence to use or 
deal with funds, financial assets or economic 
resources of certain persons or entities associated 
with countries designated by the UNSC. It is also a 
criminal offence to make assets available to such 
persons or entities. 

Limitations affecting security holders 
The following Australian laws impose limitations on the right 
of non-residents or non-citizens of Australia to hold, own or 
vote Westpac shares. All these limitations apply to the 
holders of the American Depositary Receipts (ADRs) 
evidencing ADS, issued by our Depositary in the 
United States. 

Foreign Acquisitions and Takeovers Act 1975 
Acquisitions of interests in shares in Australian companies 
by foreign persons that meet certain thresholds are required 

256

2016 Westpac Group Annual Report

to be notified to the Treasurer of Australia (through the 
Foreign Investment Review Board) and to obtain a no 
objections notification under the Foreign Acquisitions and 
Takeovers Act 1975 (Cth). That legislation applies to any 
acquisition by a foreign person, including a corporation or 
group of associated foreign persons, which results in 
ownership of 20% or more of the issued shares of an 
Australian company or the ability to control 20% or more of 
the total voting power. In addition, the legislation applies to 
any acquisition by a foreign government investor of 10% or 
more of the total voting power or ownership of an Australian 
company (or any interest if the foreign government investor 
acquires a control element – for example the right to appoint 
a director). The legislation requires any persons proposing to 
make any such acquisition to first notify the Treasurer of 
their intention to do so. Where such an acquisition has 
already occurred in the absence of a no objections 
notification, the Treasurer has the power to order divestment 
if he considers the acquisition to be contrary to Australia’s 
national interest. 

Financial Sector (Shareholdings) Act 1998 
The Financial Sector (Shareholdings) Act 1998 (Cth) 
imposes restrictions on shareholdings in Australian financial 
sector companies (which includes Westpac). Under that 
legislation a person (including a corporation) may not hold 
more than a 15% ‘stake’ in a financial sector company 
without prior approval from the Treasurer of Australia. A 
person’s stake in a financial sector company is equal to the 
aggregate of the person’s voting power in the company and 
the voting power of the person’s associates. The concept of 
voting power is very broadly defined. The Treasurer may 
approve a higher percentage stake if the Treasurer is 
satisfied that it is in the national interest to do so. 

In addition, even if a person’s stake in a financial sector 
company does not exceed the 15% limit, the Treasurer has 
the power to declare that a person has ‘practical control’ of a 
financial sector company and require the person to 
relinquish that control or reduce their stake in that company. 
Corporations Act 2001 
The Corporations Act 2001 (Cth) prohibits any person 
(including a corporation) from acquiring a relevant interest in 
our voting shares if, after the acquisition, that person or any 
other person would be entitled to exercise more than 20% of 
the voting power in our shares. The prohibition is subject to 
certain limited exceptions. In addition, under the 
Corporations Act, a person is required to give a notice to us 
and to the ASX providing certain prescribed information, 
including their name, address and details of their relevant 
interests in our voting shares if they begin to have, or cease 
to have, a substantial holding in us, or if they already have a 
substantial holding and there is a movement of at least 1% 
in their holding. Such notice must, generally, be provided 
within two business days after the person becomes aware of 
that information. 

A person will have a substantial holding if the total votes 
attached to our voting shares in which they or their 
associates have relevant interests is 5% or more of the total 
number of votes attached to all our voting shares. The 
concepts of ‘associate’ and ‘relevant interest’ are broadly 
defined in the Corporations Act and investors are advised to 
seek their own advice on their scope. In general terms, a 
person will have a relevant interest in a share if they: 

Shareholding information 

a.  are the holder of that share; 

b.  have power to exercise, or control the exercise of, a 

right to vote attached to that share; or 

c.  have power to dispose of, or control the exercise of a 

power to dispose of, that share. 

It does not matter how remote the relevant interest is or how 
it arises. If two or more persons can jointly exercise any one 
of these powers, each of them is taken to have that power. 
Nor does it matter that the power or control is express or 
implied, formal or informal, exercisable either alone or jointly 
with someone else.

The American Depositary Shares (ADSs) agreement 
There is a Deposit Agreement between The Bank of New 
York Mellon as Depositary, and Westpac, and the record 
holders from time to time of all ADSs. Holders of our ADSs 
are subject to the foregoing limitations on the rights of non-
residents or non-citizens of Australia to own or vote Westpac 
shares. Record holders of ADSs are required by the Deposit 
Agreement to comply with our requests for information as to 
the capacity in which such holders own ADSs and related 
ordinary shares as well as to the identity of any other person 
interested in such ADSs and related ordinary shares and the 
nature of such interest.

Enforceability of foreign judgments in Australia 
We are an Australian public corporation with limited liability. 
All of our Directors and Executive Officers reside outside the 
US. Substantially all or a substantial portion of the assets of 
all or many of such persons are located outside the US. As a 
result, it may not be possible for investors to effect service of 
process within the US upon such persons or to enforce 
against them judgments obtained in US courts predicated 
upon the civil liability provisions of the federal securities laws 
of the US. There may be doubt as to the enforceability in 
Australia, in original actions or in actions for enforcement of 
judgments of US courts, of civil liabilities predicated upon the 
federal securities laws of the US. 

Taxation  
Australian taxation 
The following discussion is a summary of certain Australian 
taxation implications of the ownership and disposition of 
ordinary shares (including ADS) for shareholders holding 
their shares on capital account. This discussion is based on 
the laws in force at the date of the Annual Report and the 
Convention between the Government of Australia and the 
Government of the United States of America for the 
Avoidance of Double Taxation and The Prevention of Fiscal 
Evasion with Respect to Taxes on Income (the Tax Treaty), 
and is subject to any changes in Australian law and any 
change in the Tax Treaty occurring after that date. 

This discussion is intended only as a descriptive summary 
and does not purport to be a complete analysis of all the 
potential Australian tax implications of owning and disposing 
of ordinary shares. The specific tax position of each investor 
will determine the applicable Australian income tax 
implications for that investor and we recommend that 
investors consult their own tax advisers concerning the 
implications of owning and disposing of ordinary shares. 

2016 Westpac Group Annual Report 

257 

4Taxation of dividends 
Under the Australian dividend imputation system, Australian 
tax paid at the company level is imputed (or allocated) to 
shareholders by means of imputation credits which attach to 
dividends paid by the company to the shareholder. Such 
dividends are termed ‘franked dividends’.  

When an Australian resident individual shareholder receives 
a franked dividend, the shareholder receives a tax offset to 
the extent of the franking credits, which can be offset against 
the Australian income tax payable by the shareholder. An 
Australian resident shareholder may, in certain 
circumstances, be entitled to a refund of excess franking. 

The extent to which a dividend is franked typically depends 
upon a company’s available franking credits at the time of 
payment of the dividend. Accordingly, a dividend paid to a 
shareholder may be wholly or partly franked or 
wholly unfranked. 

Fully franked dividends paid to non-resident shareholders 
are exempt from Australian dividend withholding tax. 
Dividends paid to a non-resident shareholder which are not 
fully franked are subject to dividend withholding tax at the 
rate of 30% (unless reduced by a double tax treaty) to the 
extent they are unfranked. In the case of residents of the US 
who are entitled to the benefits of the Tax Treaty and are 
beneficially entitled to the dividends, the rate is reduced to 
15% under the Tax Treaty, provided the shares are not 
effectively connected with a permanent establishment or a 
fixed base of the non-resident in Australia through which the 
non-resident carries on business in Australia or provides 
independent personal services. In the case of residents of 
the US that have a permanent establishment or fixed base in 
Australia where the shares in respect of which the dividends 
are paid are attributable to that permanent establishment or 
fixed base, there is no dividend withholding tax. Rather, such 
dividends will be taxed on a net assessment basis and, 
where the dividends are franked, entitlement to a tax offset 
may arise. 

Fully franked dividends paid to non-resident shareholders 
and dividends that have been subject to dividend withholding 
tax should not be subject to any further Australian 
income tax. 

There are circumstances where a shareholder may not be 
entitled to the benefit of franking credits. The application of 
these rules depends upon the shareholder’s own 
circumstances, including the period during which the shares 
are held and the extent to which the shareholder is ‘at risk’ in 
relation to their shareholding. 

Gain or loss on disposition of shares 
Generally, any profit made by a resident shareholder on 
disposal of shares will be subject to capital gains tax. 
However, if the shareholder is regarded as a trader or 
speculator, or carries on a business of investing for profit, 
any profits may be taxed as ordinary income. 

A discount may be available on capital gains on shares held 
for 12 months or more by individuals, trusts or complying 
superannuation entities. The discount is one half for 
individuals and trusts, and one third for complying 
superannuation entities. Companies are not eligible for the 
capital gains tax discount. For shares acquired prior to 
21 September 1999, an alternative basis of calculation of the 

capital gain may be available which allows the use of an 
indexation formula. 

Normal rates of income tax would apply to capital gains so 
calculated. Any capital loss can only be offset against capital 
gains. Excess capital losses can be carried forward for offset 
against future capital gains. 

Generally, subject to two exceptions, a non-resident 
disposing of shares in an Australian public company who 
holds those shares on capital account will be free from 
income tax in Australia. The main exceptions are: 
 shares held as part of a trade or business conducted 

through a permanent establishment in Australia. In such a 
case, any profit on disposal would be assessable to tax. 
Losses may give rise to capital losses or be otherwise 
deductible; and 

 shares held in public companies where the shareholder 

and its associates have held at the time of disposal (or at 
least 12 months in the 24 months prior to disposal) a 
holding of 10% or more in the company and more than 
50% of the company’s assets are represented by 
interests in Australian real property (which is unlikely to 
be the case for Westpac). In such a case, capital gains 
tax would apply. 

United States taxation  
The following discussion is a summary of certain US federal 
income tax implications of the ownership and disposition of 
ordinary shares (including ADS) by US holders (as defined 
below) that hold the ordinary shares as capital assets. This 
discussion is based on the US Internal Revenue Code of 
1986, as amended, its legislative history, existing and 
proposed regulations, published rulings and court decisions, 
and the Tax Treaty, all as currently in effect and all of which 
are subject to change, possibly on a retroactive basis. 

This discussion is intended only as a descriptive summary. 
It does not purport to be a complete analysis of all the 
potential US federal income tax consequences of owning 
and disposing of ordinary shares and does not address 
US federal income tax considerations that may be relevant 
to US holders subject to special treatment under US federal 
income tax law (such as banks, insurance companies, real 
estate investment trusts, regulated investment companies, 
dealers in securities, brokers, tax-exempt entities, retirement 
plans, certain former citizens or residents of the US, persons 
holding ordinary shares as part of a straddle, hedge, 
conversion or other integrated transaction, persons that 
have a ‘functional currency’ other than the US dollar, 
persons that own 10% or more (by voting power) of our 
stock, persons that generally mark their securities to market 
for US federal income tax purposes or persons that receive 
ordinary shares as compensation). As this is a complex 
area, we recommend investors consult their own tax 
advisers concerning the US federal, state and/or local 
implications of owning and disposing of ordinary shares. 

For the purposes of this discussion you are a US holder if 
you are a beneficial owner of ordinary shares and you are 
for US federal income tax purposes: 

 an individual that who is a citizen or resident of the US; 

 a corporation created or organised in or under the laws of 
the US or any state thereof or the District of Columbia; 

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2016 Westpac Group Annual Report

 an estate, the income of which is subject to US federal 

income taxation regardless of its source; or  

 a trust, if a US court can exercise primary supervision 

over the trust’s administration and one or more 
US persons are authorised to control all substantial 
decisions of the trust, or certain electing trusts that were 
in existence on 19 August 1996 and were treated as 
domestic trusts on that date. 

If an entity treated as a partnership for US federal income 
tax purposes owns the ordinary shares, the US federal 
income tax implications of the ownership and disposition of 
ordinary shares will generally depend upon the status and 
activities of such partnership and its partners. Such an entity 
should consult its own tax adviser concerning the US federal 
income tax implications to it and its partners of owning and 
disposing of ordinary shares. 

Taxation of dividends 
If you are a US holder, you must include in your income as a 
dividend, the gross amount of any distributions paid by us 
out of our current or accumulated earnings and profits (as 
determined for US federal income tax purposes) without 
reduction for any Australian tax withheld from such 
distribution. We have not maintained and do not plan to 
maintain calculations of earnings and profits for US federal 
income tax purposes, and as a result, you may need to 
include the entire amount of any distribution in income as a 
dividend. If you are a non-corporate US holder, dividends 
paid to you that constitute qualified dividend income may be 
taxable to you at a preferential tax rate so long as certain 
holding period and other requirements are met. Dividends 
we pay with respect to the ordinary shares generally will be 
qualified dividend income. Each non-corporate US holder 
should consult their own tax advisor regarding the possible 
applicability of the reduced tax rate and the related 
restrictions and special rules. 

Dividends paid by us constitute ordinary income that must 
generally be included in income when actually or 
constructively received. Such dividends will not be eligible 
for the dividends-received deduction generally allowed to 
corporate shareholders with respect to dividends received 
from US corporations. The amount of the dividend that you 
must include in your income as a US holder will be the 
US dollar value of the Australian dollar payments made, 
determined at the spot Australian dollar/US dollar rate on the 
date the dividend distribution is included in your income, 
regardless of whether the payment is in fact converted into 
US dollars. Generally, any gain or loss resulting from 
currency exchange fluctuations during the period from the 
date you include the dividend payment in income to the date 
you convert the payment into US dollars will be treated as 
ordinary income or loss and will not be eligible for the special 
tax rate applicable to qualified dividend income. This gain or 
loss generally will be income from sources within the US for 
foreign tax credit limitation purposes. Distributions on an 
ordinary share in excess of current and accumulated 
earnings and profits, as determined for US federal income 
tax purposes, will be treated as a non-taxable return of 
capital to the extent of your basis in such ordinary share and 
thereafter as capital gain. 

Subject to certain limitations, Australian tax withheld in 
accordance with the Tax Treaty and paid over to Australia 

Shareholding information 

may be claimed as a foreign tax credit against your US 
federal income tax liability. Special rules apply in 
determining the foreign tax credit limitation with respect to 
dividends that are subject to a preferential tax rate. A US 
holder that does not elect to claim a US foreign tax credit for 
Australian income tax withheld may instead claim a 
deduction for such withheld tax, but only for a taxable year in 
which the US holder elects to do so with respect to all non-
US income taxes paid or accrued in such taxable year. 

Dividends paid by us generally will be income from sources 
outside the US for foreign tax credit limitation purposes. 
Under the foreign tax credit rules, dividends will, depending 
on your circumstances, be ‘passive category’ or ‘general 
category’ income for purposes of computing the foreign 
tax credit. 

The rules relating to US foreign tax credits are very complex, 
and each US holder should consult its own tax adviser 
regarding the application of such rules. 

Taxation of capital gains 
If you sell, exchange or otherwise dispose of your ordinary 
shares, you will generally recognise a capital gain or loss for 
US federal income tax purposes equal to the difference 
between the US dollar value of the amount that you realise 
and your tax basis, determined in US dollars, in your 
ordinary shares. A capital gain of a non-corporate US holder 
is generally taxed at a reduced rate if the holder has a 
holding period greater than one year. The deductibility of 
capital losses is subject to limitations. Such capital gain or 
loss generally will be income from sources within the US, for 
foreign tax credit limitation purposes. 

Medicare tax 
In addition to regular US federal income tax, certain 
US holders that are individuals, estates or trusts are subject 
to a 3.8% tax on all or a portion of their ‘net investment 
income’, which may include all or a portion of their dividend 
income and net gain from the sale, exchange or other 
disposition of their ordinary shares. 

Passive foreign investment company considerations 
We believe that we will not be treated as a passive foreign 
investment company (PFIC) for US federal income tax 
purposes, and this discussion assumes we are not a PFIC. 
However, the determination as to whether we are a PFIC is 
made annually at the end of each taxable year and therefore 
could change. If we were to be treated as a PFIC, a 
US holder of ordinary shares could be subject to certain 
adverse tax consequences. 

Disclosure requirements for specified foreign financial assets 
Individual US holders (and certain US entities specified in 
US Internal Revenue Service (IRS) guidance) who, during 
any taxable year, hold any interest in any specified foreign 
financial asset, generally will be required to file with their 
US federal income tax returns certain information on 
IRS Form 8938 if the aggregate value of all such assets 
exceeds certain specified amounts. ‘Specified foreign 
financial asset’ generally includes any financial account 
maintained with a non-US financial institution and may also 
include the ordinary shares if they are not held in an account 
maintained with a financial institution. Substantial penalties 
may be imposed, and the period of limitations on 
assessment and collection of US federal income taxes may 

2016 Westpac Group Annual Report 

259 

4be extended, in the event of a failure to comply. US holders 
should consult their own tax advisers as to the possible 
application to them of this filing requirement. 

Information reporting and backup withholding 
Under certain circumstances, information reporting and/or 
backup withholding may apply to US holders with respect to 
payments on or the proceeds from the sale, exchange or 
other disposition of the ordinary shares, unless an applicable 
exemption is satisfied.  

Backup withholding is not an additional tax. Any amounts 
withheld under the backup withholding rules generally will be 
allowed as a refund or credit against a US holder’s 
US federal income tax liability if the required information is 
furnished by the US holder on a timely basis to the IRS. 

260

2016 Westpac Group Annual Report

Our constitution 
Overview 
We were incorporated in 1850 under the Bank of New South 
Wales Act, a special piece of legislation passed by the New 
South Wales Parliament at a time when there was no 
general companies’ legislation in Australia. On 
23 August 2002, Westpac became registered under the 
Corporations Act 2001 (Cth) as a public company limited 
by shares. 

As part of the process of becoming a company regulated 
under the Corporations Act, shareholders adopted a new 
constitution at the AGM on 15 December 2000, which came 
into operation on 23 August 2002. Our constitution has been 
subsequently amended by shareholders on 
15 December 2005, 13 December 2007 and 
13 December 2012. 

Our objects and purposes 
Our constitution does not contain a statement of our objects 
and purposes. As a company regulated by the Corporations 
Act, we have the legal capacity and powers of an individual 
both within and outside Australia, and all the powers of a 
body corporate, including the power to issue and cancel 
shares, to issue debentures, to distribute our property 
among our equity holders (either in kind or otherwise), to 
give security by charging our uncalled capital, to grant a 
floating charge over our property and to do any other act 
permitted by any law. 

Directors’ voting powers 
Under clause 9.11(a) of our constitution, subject to 
complying with the Corporations Act regarding disclosure of 
and voting on matters involving material personal interests, 
our Directors may: 

a.  hold any office or place of profit in our company, except 

that of auditor; 

b.  hold any office or place of profit in any other company, 

body corporate, trust or entity promoted by our company 
or in which it has an interest of any kind; 

c.  enter into any contract or arrangement with 

our company; 

d.  participate in any association, institution, fund, trust or 
scheme for past or present employees or directors of 
our company or persons dependent on or connected 
with them; 

e.  act in a professional capacity (or be a member of a firm 
that acts in a professional capacity) for our company, 
except as auditor; and 

f.  participate in, vote on and be counted in a quorum for 

any meeting, resolution or decision of the Directors and 
be present at any meeting where any matter is being 
considered by the Directors. 

Under clause 9.11(b) of our constitution, a Director may do 
any of the above despite the fiduciary relationship of the 
Director’s office: 

a.  without any liability to account to our company for any 
direct or indirect benefit accruing to the Director; and 

Additional information 

b.  without affecting the validity of any contract 

or arrangement. 

Under the Corporations Act, however, a Director who has a 
material personal interest in any matter to be considered at 
any Board meeting must not be present while the matter is 
being considered or vote on the matter, unless the other 
Directors resolve to allow that Director to be present and 
vote or a declaration is made by ASIC permitting that 
Director to participate and vote. These restrictions do not 
apply to a limited range of matters set out in section 191(2) 
of the Corporations Act, where the Director’s interest: 

a.  arises because the Director is a shareholder of the 
company in common with other shareholders; 

b.  arises in relation to the Director’s remuneration as a 

Director of the company; 

c. 

relates to a contract the company is proposing to enter 
into that is subject to shareholder approval and will not 
impose obligations on the company if not approved 
by shareholders; 

d.  arises merely because the Director is a guarantor or has 
given an indemnity or security for all or part of a loan (or 
proposed loan) to the company; 

e.  arises merely because the Director has a right of 

subrogation in relation to a guarantee or indemnity 
referred to in (d); 

f. 

g. 

h. 

relates to a contract that insures, or would insure, the 
Director against liabilities the Director incurs as an 
officer of the company (but only if the contract does not 
make the company or related body corporate 
the insurer);  

relates to any payment by the company or a related 
body corporate in respect of certain indemnities 
permitted by the Corporations Act or any contract 
relating to such an indemnity; or 

is in a contract or proposed contract with, or for the 
benefit of, or on behalf of, a related body corporate and 
arises merely because the Director is a Director of that 
related body corporate. 

If there are not enough Directors to form a quorum for the 
Board meeting because of Directors’ interests in a particular 
matter, a general meeting for shareholders may be called to 
consider the matter and interested Directors are entitled to 
vote on any proposal to requisition such a meeting. 

Under clause 9.7 of our constitution, the maximum 
aggregate amount of annual remuneration to be paid to our 
Non-executive Directors must be approved by our 
shareholders. This aggregate amount is paid to the 
Non-executive Directors in such manner as the Board from 
time to time determines. Directors’ remuneration is one of 
the exceptions under section 191 of the Corporations Act to 
the prohibitions against being present and voting on any 
matter in which a Director has a material personal interest. 

2016 Westpac Group Annual Report 

261 

4Directors’ borrowing powers 
Clause 10.2 of our constitution empowers our Directors, as a 
Board, to exercise all the powers of Westpac to borrow or 
raise money, to charge any property or business of Westpac 
or all or any of its uncalled capital and to issue debentures or 
give any other security for a debt, liability or obligation of 
Westpac or of any other person. Such powers may only be 
changed by amending the constitution, which requires a 
special resolution (that is, a resolution passed by at least 
75% of the votes cast by members entitled to vote on the 
resolution and for which notice has been given in 
accordance with the Corporations Act). 

Minimum number of Directors 
Our constitution requires that the minimum number of 
Directors is determined in accordance with the Corporations 
Act or other regulations. Currently the Corporations Act 
prescribes three as a minimum number of Directors and 
APRA governance standards specify five as the minimum 
number of Directors for APRA regulated entities. Westpac’s 
current number of Directors is above these prescribed 
minimums. 

Share rights 
The rights attaching to our ordinary shares are set out in the 
Corporations Act and in our constitution, and may be 
summarised as follows: 

a)  Profits and dividends 
Holders of ordinary shares are entitled to receive such 
dividends on those shares as may be determined by our 
Directors from time to time. Dividends that are paid but not 
claimed may be invested by our Directors for the benefit of 
Westpac until required to be dealt with in accordance with 
any law relating to unclaimed monies. 

Our constitution requires that dividends be paid out of our 
profits. In addition, under the Corporations Act, Westpac 
must not pay a dividend unless our assets exceed our 
liabilities immediately before the dividend is declared and the 
excess is sufficient for payment of the dividend. In addition, 
the payment must be fair and reasonable to the company’s 
shareholders and must not materially prejudice our ability to 
pay our creditors. 

Subject to the Corporations Act, the constitution, the rights of 
persons (if any) entitled to shares with special rights to 
dividend and any contrary terms of issue of or applying to 
any shares, our Directors may determine that a dividend is 
payable, fix the amount and the time for payment and 
authorise the payment or crediting by Westpac to, or at the 
direction of, each shareholder entitled to that dividend. 

If any dividends are returned unclaimed, we are generally 
obliged, under the Banking Act 1959 (Cth), to hold those 
amounts as unclaimed monies for a period of three years. If 
at the end of that period the monies remain unclaimed by the 
shareholder concerned, we must submit an annual 
unclaimed money return to the Australian Securities and 
Investment Commission by 31 March each year containing 
the unclaimed money as at 31 December of the previous 
year. Upon such payment being made, we are discharged 
from further liability in respect of that amount. 

Our Directors may, before paying any dividend, set aside out 
of our profits such sums as they think proper as reserves, to 
be applied, at the discretion of our Directors, for any purpose 
for which the profits may be properly applied. Our Directors 
may carry forward so much of the profits remaining as they 
consider ought not to be distributed as dividends without 
transferring those profits to a reserve. 

The following restrictions apply to our ability to declare 
and/or pay dividends: 

(i) 

if the payment of the dividend would breach or cause a 
breach by us of applicable capital adequacy or other 
supervisory requirements of APRA, including the capital 
conservation buffer. Currently, one such requirement is 
that a dividend should not be paid without APRA’s prior 
consent if payment of that dividend, after taking into 
account all other dividends (if any) paid on our shares 
and payments on more senior capital instruments, in the 
preceding 12 consecutive months to which they relate, 
would cause the aggregate of such dividend payments 
to exceed our after tax earnings for the preceding 12 
consecutive months, as reflected in our relevant audited 
consolidated financial statements; and 

(ii)  if, under the Banking Act 1959 (Cth), we are directed by 

APRA not to pay a dividend; 

(iii)  if the declaration or payment of the dividend would result 

in us becoming insolvent; or  

(iv)  if any interest payment, dividend, redemption payment 

or other distribution on certain Additional Tier 1 
securities issued by the Group is not paid in accordance 
with the terms of those securities, we may be restricted 
from declaring and/or paying dividends on ordinary 
shares (and certain Additional Tier 1 securities). This 
restriction is subject to a number of exceptions. 

b) Voting rights 
Holders of our fully paid ordinary shares have, at general 
meetings (including special general meetings), one vote on a 
show of hands and, upon a poll, one vote for each fully paid 
share held by them. 

c)  Voting and re-election of Directors 
Under our constitution, at each AGM one-third of eligible 
Directors (or if their number is not a multiple of three, the 
number nearest to one-third) and any other Director who has 
held office for three years or more since the Director’s last 
election, must retire from office. In determining the number 
of Directors to retire, no account is to be taken of a Director 
who holds office in order to fill a casual vacancy or the 
Managing Director. A retiring Director holds office until the 
conclusion of the meeting at which that Director retires but is 
eligible for re-election at the meeting. 

Under the ASX Listing Rules, no Executive or Non-executive 
Director of a listed entity, apart from the Managing Director, 
may continue to hold office, without offering himself or 
herself for re-election, past the third AGM following their 
appointment or three years, whichever is the longer. 

262

2016 Westpac Group Annual Report

Under the Corporations Act, the election or re-election of 
each Director by shareholders at a general meeting of a 
public company must proceed as a separate item, unless the 
shareholders first resolve that the elections or re-elections 
may be voted on collectively. A resolution to allow collective 
voting in relation to elections or re-elections is effective only 
if no votes are cast against that resolution. Any resolution 
electing or re-electing two or more Directors in contravention 
of this requirement is void. 

d) Winding up 
Subject to any preferential entitlement of holders of 
preference shares on issue at the relevant time, holders of 
our ordinary shares are entitled to share equally in any 
surplus assets if we are wound up. 

e)  Sinking fund provisions 
We do not have any class of shares on issue that is subject 
to any sinking fund provisions.

Variation of rights attaching to our shares 
Under the Corporations Act, unless otherwise provided by 
the terms of issue of a class of shares, the terms of issue of 
a class of shares in Westpac can only be varied or cancelled 
in any way by a special resolution of Westpac and with 
either the written consent of our shareholders holding at 
least three quarters of the votes in that class of shares or 
with the sanction of a special resolution passed at a 
separate meeting of the holders of that class of shares. 

Convening general meetings 
Under our constitution, our Directors may convene and 
arrange to hold a general meeting of Westpac whenever 
they think fit and must do so if required to do so under the 
Corporations Act and ASX Listing Rules. Under the 
Corporations Act, our Directors must call and arrange to hold 
a general meeting of Westpac if requested to do so by our 
shareholders who hold at least 5% of the votes that may be 
cast at the general meeting. Shareholders who hold at least 
5% of the votes that may be cast at a general meeting may 
also call and arrange to hold a general meeting of Westpac 
at their own expense. 

At least 28 days notice must be given of a meeting of our 
shareholders. Written notice must be given to all 
shareholders entitled to attend and vote at the meeting. All 
ordinary shareholders are entitled to attend and, subject to 
the constitution and the Corporations Act, to vote at general 
meetings of Westpac. 

Limitations on securities ownership 
A number of limitations apply in relation to the ownership of 
our shares, and these are more fully described in the section 
‘Limitations affecting security holders’. 

Change in control restrictions 
Restrictions apply under the Corporations Act, the Financial 
Sector (Shareholdings) Act 1998 (Cth) and the Foreign 
Acquisitions and Takeovers Act 1975 (Cth). 

For more detailed descriptions of these restrictions, refer to 
the sections ‘Limitations affecting security holders’, Foreign 
Acquisitions and Takeovers Act 1975, Financial Sector 
(Shareholdings) Act 1998, and Corporations Act 2001.

Additional information 

Substantial shareholder disclosure 
There is no provision in our constitution that requires a 
shareholder to disclose the extent of their ownership of 
our shares. 

Under the Corporations Act, however, any person who 
begins or ceases to have a substantial holding of our shares 
must notify us within two business days after they become 
aware of that information. A further notice must be given to 
us if there is an increase or decrease of 1% in a person’s 
substantial holding. Copies of these notices must also be 
given to the ASX. A person has a substantial holding of our 
shares if the total votes attached to our voting shares in 
which they or their associates have relevant interests is 5% 
or more of the total number of votes attached to all our 
voting shares. For more details, refer to the section 
‘Corporations Act 2001’. 

We also have a statutory right under the Corporations Act to 
trace the beneficial ownership of our shares by giving a 
direction to a shareholder, or certain other persons, requiring 
disclosure to us of, among other things, their own relevant 
interest in our shares and the name and address of each 
other person who has a relevant interest in those shares, the 
nature and extent of that interest and the circumstances that 
gave rise to that other person’s interest. Such disclosure 
must, except in certain limited circumstances, be provided 
within two business days after the direction is received. 

Australian Company and Business Numbers 
All Australian companies have a unique nine-digit identifier, 
referred to as an Australian Company Number (ACN), which 
must be included on public documents, eligible negotiable 
instruments and the company’s common seal. In addition, 
entities can apply for registration on the Australian Business 
Register and be allocated a unique eleven-digit identifier 
known as an Australian Business Number (ABN). For 
Australian companies, the last nine digits of their ABN are 
identical to their ACN. The ABN may be quoted on 
documents in lieu of the ACN. 

Our ACN is 007 457 141 and our ABN is 33 007 457 141.

Documents on display 
We are subject to the disclosure requirements of the U.S. 
Securities Exchange Act of 1934, as amended. In 
accordance with these requirements, we file Annual Reports 
with, and furnish other information to, the US Securities & 
Exchange Commission (SEC). These materials and other 
information furnished by us may be inspected and copied at 
the SEC's Conventional and Electronic Reading Room at 
100 F Street, N.E., Room 1580, Washington, D.C. 20549 at 
prescribed rates. The public may obtain information on the 
operation of the SEC’s Conventional and Electronic Reading 
Room by calling the SEC in the United States at 1-800-SEC-
0330. The SEC also maintains a website at www.sec.gov 
that contains reports, proxy statements and other 
information regarding registrants that file electronically with 
the SEC. Since April 2002, we have filed our reports on 
Form 20-F and have furnished other information to the SEC 
in electronic format which may be accessed through this 
website. 

2016 Westpac Group Annual Report 

263 

4Exchange rates 
For each of the years indicated, the high, low, average and year-end noon buying rates1 for Australian dollars were: 

High 

Low
Average3
Close (on 30 September)4

2017²

0.7715

0.7545

n/a

n/a

Year Ended 30 Septem ber
2015

2014

2016

(US$ per A$1.00)

0.7817

0.6855

0.7385

0.7667

0.8904

0.6917

0.7781

0.7020

0.9705

0.8715

0.9155

0.8737

For each of the months indicated, the high and low noon buying rates for Australian dollars were: 

High

Low

October
2016²

Septem ber
2016

0.7715

0.7545

0.7676

0.7470

Month

August
2016

July
2016

(US$ per A$1.00)

0.7717

0.7516

0.7632

0.7453

2013

2012

1.0579

0.8901

0.9885

0.9342

June
2016

0.7598

0.7225

1.0806

0.9453

1.0371

1.0388

May
2016

0.7641

0.7184

1
  The noon buying rate in New York City for cable transfers in Australian dollars as certified for customs purposes by the Federal Reserve Bank 

of New York. 

2
  Through to 21 October 2016. On 21 October 2016, the noon buying rate was A$1.00 = US$0.7597. 
3
  The average is calculated by using the average of the exchange rates on the last day of each month during the period. 
4
  The noon buying rate at such date may differ from the rate used in the preparation of our consolidated financial statements at such date. Refer to 

Note 1(a) to the financial statements. 

264

2016 Westpac Group Annual Report

Information for shareholders 

Financial calendar
Westpac Ordinary Shares (ASX code: WBC) 

Westpac Capital Notes 2 (ASX code: WBCPE) 

Record date for final dividend 

15 November 20161

Record date for quarterly distribution 

15 December 2016 

Annual General Meeting 

9 December 2016 

Payment date for quarterly distribution 

23 December 2016 

Final dividend payable 

Financial Half Year end 

21 December 2016 

Record date for quarterly distribution 

15 March 2017 

31 March 2017 

Payment date for quarterly distribution 

23 March 2017 

Interim results and dividend announcement  8 May 2017 

Record date for quarterly distribution 

15 June 2017 

Record date for interim dividend 

Interim dividend payable 

19 May 20172,3

4 July 20173

Financial Year end 

30 September 2017 

Final results and dividend announcement 

6 November 2017 

Payment date for quarterly distribution 

23 June 2017 

Record date for quarterly distribution 

15 September 2017

25 September 20171
Payment date for quarterly distribution 
1 Next business day when a payment date falls on a non-ASX business day. 

Record date for final dividend 

Annual General Meeting 

Final dividend payable 
1

14 November 20174,6

8 December 20175

22 December 20176

Westpac Capital Notes 3 (ASX code: WBCPF) 

Record date for quarterly distribution 

14 December 2016 

Payment date for quarterly distribution 

22 December 2016 

2

3

4

5

6

Record date for 2016 final dividend in New York – 14 November 2016. 
Record date for 2017 interim dividend in New York – 18 May 2017. 
Dates will be confirmed at the time of announcing the 2017 interim results. 
Record date for 2017 final dividend in New York – 13 November 2017. 
Details regarding the location of this meeting and the business to be dealt 
with will be contained in the separate Notice of Meeting sent to 
shareholders in November 2017. 
Dates will be confirmed at the time of announcing the 2017 final results. 

Westpac Convertible Preference Shares  
(ASX code: WBCPC) 

Record date for quarterly distribution 

14 March 2017 

Payment date for quarterly distribution 

22 March 2017 

Record date for quarterly distribution 

14 June 2017 

Payment date for quarterly distribution 

22 June 2017 

Record date for quarterly distribution 

14 September 2017

Payment date for quarterly distribution 

22 September 2017

Record date for semi-annual dividend 

23 March 2017 

Westpac Capital Notes 4 (ASX code: WBCPG) 

Payment date for semi-annual dividend 

31 March 2017 

Record date for quarterly distribution 

22 December 2016 

Record date for semi-annual dividend 

22 September 2017 

Payment date for quarterly distribution 

30 December 2016 

Payment date for semi-annual dividend 
1 Next business day when a payment date falls on a non-ASX business day. 

3 October 20171

Record date for quarterly distribution 

22 March 2017 

Payment date for quarterly distribution 

30 March 2017 

Westpac Capital Notes (ASX code: WBCPD) 

Record date for quarterly distribution 

22 June 2017 

Record date for quarterly distribution 

30 November 2016 

Payment date for quarterly distribution 

30 June 2017 

Payment date for quarterly distribution 

8 December 2016 

Record date for quarterly distribution 

22 September 2017

Record date for quarterly distribution 

28 February 2017 

Payment date for quarterly distribution 

8 March 2017 

Record date for quarterly distribution 

31 May 2017 

Payment date for quarterly distribution 

8 June 2017 

Record date for quarterly distribution 

31 August 2017 

Payment date for quarterly distribution 

8 September 2017 

Payment date for quarterly distribution 
1 Next business day when a payment date falls on a non-ASX business day.

3 October 20171

2016 Westpac Group Annual Report 

265 

4Westpac Subordinated Notes (ASX code: WBCHA) 

Westpac NZD Subordinated Notes (NZX code: WBC010) 

Record date for quarterly interest payment  15 November 2016 

Record date for quarterly interest payment  21 November 2016 

Payment date for quarterly 
interest payment 

23 November 2016 

Payment date for quarterly 
interest payment 

1 December 2016 

Record date for quarterly interest payment  15 February 2017 

Record date for quarterly interest payment  17 February 20171

Payment date for quarterly 
interest payment 

23 February 2017 

Payment date for quarterly 
interest payment 

1 March 2017 

Record date for quarterly interest payment  15 May 2017 

Record date for quarterly interest payment  22 May 2017 

Payment date for quarterly 
interest payment 

23 May 2017 

Payment date for quarterly 
interest payment 

1 June 2017 

Record date for quarterly interest payment  15 August 2017 

Record date for quarterly interest payment  22 August 2017 

Payment date for quarterly 
interest payment 
1 The first optional Redemption Date for Westpac Subordinated Notes will be 
23 August 2017, subject to APRA’s prior written consent. There can be no 
certainty that APRA will provide its consent in respect of any early 
redemption. 

23 August 20171

Payment date for quarterly 
interest payment 
1 Immediately preceding business day when a record date does not fall on a 
day on which banks are open for general business in Wellington and 
Auckland, New Zealand and Sydney, Australia. 

1 September 2017 

Westpac Subordinated Notes II (ASX code: WBCHB) 

Record date for quarterly interest payment  14 November 2016 

Payment date for quarterly 
interest payment 

22 November 2016 

Record date for quarterly interest payment  14 February 2017 

Payment date for quarterly 
interest payment 

22 February 2017 

Record date for quarterly interest payment  12 May 20171

Payment date for quarterly 
interest payment 

22 May 2017 

Record date for quarterly interest payment  14 August 2017 

Payment date for quarterly 
interest payment 
1 Immediately preceding business day when a record date falls on a non-ASX 
business day. 

22 August 2017 

Annual General Meeting 
The Westpac Annual General Meeting (AGM) will be held in Hall L, Ground Floor, Adelaide Convention Centre, North Terrace, 
Adelaide, on Friday 9 December 2016, commencing at 10:00am (Adelaide time).  

The AGM will be webcast live on the internet at www.westpac.com.au/investorcentre and an archived version of the webcast 
will be placed on the website for viewing at a later time. 

266

2016 Westpac Group Annual Report

Useful information
Key sources of information for shareholders 

We report our full year performance to shareholders, in late 
October or early November, in the following forms: an Annual 
Review & Sustainability Report; an Annual Report; a 
Sustainability Performance Report; an Investor Discussion 
Pack and earnings releases. 

Electronic communications 

Shareholders can elect to receive the following 
communications electronically: 


Annual Review & Sustainability Report and Annual 
Report;

 Dividend statements when paid by direct credit or via 
Westpac’s Dividend Reinvestment Plan (DRP); 

 Notices of Meetings and proxy forms; and 
 Major company announcements. 
Opt for electronic communications by logging into Westpac’s 
Share Registrar’s Investor Centre at 
www.linkmarketservices.com.au.

Online information 

Australia
Westpac’s website www.westpac.com.au provides 
information for shareholders and customers, including: 





access to internet banking and online investing services; 
details on Westpac’s products and services; 
company history, results, market releases and news; and 
corporate responsibility and Westpac in the 
community activities. 

Investors can access the Investor Centre at 
www.westpac.com.au/investorcentre. The Centre also 
includes the current Westpac share price and links to the 
latest ASX announcements and Westpac’s share registrars’ 
websites. 

New Zealand 
Westpac’s New Zealand internet site www.westpac.co.nz
provides: 




access to internet banking services; 
details on products and services; 
economic updates, news and information, key financial 
results; and 
sponsorships and other community activities. 



Stock exchange listings 

Westpac ordinary shares are listed on: 

Australian Securities Exchange (code WBC); 
 New York Stock Exchange (NYSE), as American 

Depositary Shares (code WBK); and 

 New Zealand Exchange Limited (code WBC). 

Information for shareholders 

Westpac Investor Relations 

Information other than that relating to your shareholding can 
be obtained from: 

Westpac Investor Relations 
Level 20, 275 Kent Street 
Sydney NSW 2000 Australia 
Telephone: +61 2 8253 3143 
Facsimile: +61 2 8253 1207 
Email: investorrelations@westpac.com.au  

Share registrars 

Shareholders can check and update their information in 
Westpac’s Share Registrars’ Online Investor Centres, see 
details below. In Australia, broker sponsored holders must 
contact their broker to amend their address. 

Australia – Ordinary shares on the main register 
Link Market Services Limited 
Level 12, 680 George Street 
Sydney NSW 2000 
Postal address: Locked Bag A6015,  
Sydney South NSW 1235 
www.linkmarketservices.com.au

Shareholder enquiries:
Telephone: 1800 804 255 (toll free within Australia) 
International: +61 1800 804 255 
Facsimile: +61 2 9287 0303 
Email: westpac@linkmarketservices.com.au  

New Zealand – Ordinary shares on the New Zealand 
Branch register 
Link Market Services Limited 
Level 11, Deloitte Centre 
80 Queen Street 
Auckland 1010, New Zealand 
Postal address: P.O. Box 91976, Auckland 1142, 
New Zealand 
www.linkmarketservices.co.nz

Shareholder enquiries:
Telephone: 0800 002 727 (toll free within New Zealand) 
International: +64 9 375 5998 
Facsimile: +64 9 375 5990 
Email: enquiries@linkmarketservices.co.nz

Depositary in USA for American Depositary Shares 
(ADS)1
Listed on New York Stock Exchange 
(code WBK - CUSIP 961214301) 

ADS holder enquiries: 
Computershare 
211 Quality Circle Suite 210 College Station 
TX 77845, USA 
Postal address: P.O. Box 30170  
College Station, TX 77842-3170, USA 
Telephone: 1-888-BNY-ADRS (1-888-269-2377) 
(toll free number for domestic callers)  
International: +1 201 680 6825 
Email: shrrelations@bnymellon.com 
www.bnymellon.com/shareowner

1
  Each ADS represents one fully paid ordinary share

2016 Westpac Group Annual Report 

267 

4Glossary of abbreviations and defined terms 

6MMA 

AAS 

AASB 

ABS 

ACCC 

ADI 

ADRs 

ADSs 

Six month moving average 

Australian Accounting Standards 

Australian Accounting Standards Board 

Asset-backed securities 

Australian Competition and Consumer 
Commission 

Authorised Deposit-taking Institution 

American Depositary Receipts 

American Depositary Shares 

Advanced IRB 

Advanced Internal Ratings Based 

AGM 

AIRB 

ALCO 

ALM 

AMA 

ANZSIC 

APRA 

ASIC 

ASX 

ASXCGC

ATMs 

ATO 

AUSTRAC 

BAC 

BankSA 

BBSW 

BCBS 

BOSI 

bps 

BRCC

BTFG 

BTIM 

CAPs 

Annual General Meeting 

Advanced Internal Ratings Based 

Westpac Asset & Liability Committee 

Asset and Liability Management

Advanced Measurement Approach 

Australian and New Zealand Standard 
Industrial Classification 

Australian Prudential Regulation Authority 

Australian Securities and Investments 
Commission 

Australian Securities Exchange 

ASX Limited’s Corporate Governance Council 

Automatic teller machines 

Australian Taxation Office 

Australian Transaction Reports and Analysis 
Centre 

Board Audit Committee 

Bank of South Australia 

Bank Bill Swap Reference Rate 

Basel Committee on Banking Supervision 

BOS International Australia Limited 

Basis points 

Board Risk & Compliance Committee 

BT Financial Group (Australia) 

BT Investment Management Limited 

Collectively Assessed Provisions 

Cash EPS 

Cash earnings per share 

Cash EPS CAGR 

Compound Annual Growth in Cash EPS 

CCB 

CDO 

CDS 

CEO 

CEOPP 

CEO RSP 

CFAL 

CFO 

CFTC 

CGU 

CHF 

CLF

COSO 

CPM 

CRG 

CRO 

CRS 

268

Chief Executive Officer Performance Plan 

Moody’s 

Capital Conservation Buffer 

Collateralised debt obligations 

Credit default swap 

Chief Executive Officer 

Chief Executive Officer Restricted Share Plan 

Capital Finance Australia Limited 

Chief Financial Officer 

Commodity Futures Trading Commission 

Cash Generating Unit 

Swiss franc 

Committed Liquidity Facility 

Committee of Sponsoring Organizations of the 
Treadway Commission  

Credit Portfolio Management 

Customer Risk Grade 

Chief Risk Officer 

Common Reporting Standard 

2016 Westpac Group Annual Report

Corporations Act 

Corporations Act 2001 (Cth) 

CVA 

DFAT 

DRP 

D-SIB 

EAD 

EPS 

ESG 

ESP 

FCA 

FCS 

FMA 

FSB 

FTE 

FUA 

FUM 

FVA 

FX 

GHG 

G-SIBs 

Hastings 

HKMA 

IAPs 

IASB 

ICAAP 

IFRS 

IOSCO 

IRRBB 

IRS 

ISDA 

JOHCM 

LCR 

LGBTI 

LGD 

LIBOR 

LTI Plan 

LTIFR 

LVR 

MFI

NaR 

NII 

NYSE 

NSFR 

NZX 

OBR 

OCC 

OFAC 

OTC 

PD 

PFIC 

PNG 

RAMS 

RBA 

Credit valuation adjustment 

Department of Foreign Affairs and Trade 

Dividend Reinvestment Plan 

Domestic Systemically Important Banks 

Exposure at default 

Earnings per share 

Environmental, social and governance  

Employee Share Plan  

Financial Conduct Authority 

Financial Claims Scheme 

Financial Markets Authority 

Financial Stability Board 

Full time equivalent employees 

Funds under administration 

Funds under management 

Funding Valuation Adjustment 

Foreign Exchange 

Greenhouse gas 

Global Systemically Important Banks 

Hastings Funds Management Limited 

Hong Kong Monetary Authority 

Individually Assessed Provisions 

International Accounting Standards Board 

Internal Capital Adequacy Assessment 
Process 

International Financial Reporting Standards 

International Organization of Securities 
Commission 

Interest Rate Risk in the Banking Book 

Internal Revenue Service 

International Swaps and Derivatives 
Association

J O Hambro Capital Management 

Liquidity Coverage Ratio 

Lesbian, gay, bisexual, transgender and 
intersex 

Loss given default  

London InterBank Offer Rate 

Westpac Long Term Incentive Plan 

Lost Time Injury Frequency Rate 

Loan to value ratio  

Main Financial Institution 

Moody’s Investors Service 

Net interest income-at-risk 

Net interest income 

New York Stock Exchange 

Net Stable Funding Ratio 

New Zealand Exchange Limited 

Open Bank Resolution 

Office of the Comptroller of the Currency 

Office of Foreign Assets Control 

Over the counter 

Probability of default

Passive foreign investment company 

Papua New Guinea 

RAMS Home Loans 

Reserve Bank of Australia 

 
 
 
Glossary of abbreviations and defined terms 

RBNZ 

RISKCO 

RMBS 

ROE 

RSP 

RWA 

S&P 

SEC 

SME 

SOx

SPS 

St.George 

TLAC 

2004 TPS  

2006 TPS  

TSR 

UKSS 

UNSC 

US 

VaR

Reserve Bank of New Zealand 

Westpac Group Executive Risk Committee 

Residential Mortgage Backed Securities 

Return on equity 

Restricted Share Plan 

Risk-weighted assets 

Standard & Poor’s  

US Securities and Exchange Commission 

Small to medium enterprises 

Sarbanes-Oxley Act of 2002 

Stapled Preferred Securities 

St.George Banking Group 

Total Loss Absorbing Capacity 

Trust Preferred Securities 2004 

Trust Preferred Securities 2006 

Total Shareholder Return 

UK Staff Superannuation Scheme 

United Nations Security Council 

United States 

Value at Risk 

Westpac CPS 

Westpac Convertible Preference Shares 

WGP 

WHS 

WIB 

WNZL 

WNZS 

WPP 

WRP 

WSNZL 

Westpac Group Plan 

Workplace Health and Safety 

Westpac Institutional Bank 

Westpac New Zealand Limited 

Westpac New Zealand Superannuation 
Scheme 

Westpac Performance Plan 

Westpac Reward Plan

Westpac Securities NZ Limited 

2016 Westpac Group Annual Report 

269 

4Notes

270

2016 Westpac Group Annual Report

Notes

2016 Westpac Group Annual Report 

271 

4Notes

The Westpac Group Annual Report 2016 is printed on 
PEFC certified paper. Compliance with the certification 
criteria set out by the Programme for the Endorsement 
of Forest Certification schemes (PEFC) means that the 
paper fibre is sourced from sustainable forests.

272

2016 Westpac Group Annual Report

PEFC/21-31-43

ANNUAL REPORT

CONTACT US

WESTPAC GROUP

Head Office
275 Kent Street,
Sydney NSW 2000 Australia

Tel: +61 2 9374 7113 
Facsimile: +61 2 8253 4128
International payments 
Tel: +61 2 9806 4032

www.westpac.com.au/westpacgroup 

Westpac
Telephone – Consumer 132 032 
Telephone – Business 132 142 
From outside Australia: +61 2 9293 9270

www.westpac.com.au 

St.George Bank 
St.George House
4–16 Montgomery Street
Kogarah NSW 2217 Australia
Mail: Locked Bag 1
Kogarah NSW 1485 Australia

RAMS 
RAMS Financial Group Pty Ltd
Level 12, 321 Kent Street
Sydney NSW 2000 Australia

Mail: GPO Box 4008 
Sydney NSW 2001 Australia
Tel: +61 2 8218 7000
Fax: +61 2 8218 7171
Email: communications@rams.com.au 

www.rams.com.au 

BT Financial Group 
Level 20, 275 Kent Street,
Sydney NSW 2000 Australia

Tel: 132 135
From outside Australia: +61 2 8222 7154
Email: customer.relations@
btfinancialgroup.com 

www.bt.com.au 

Tel: +61 2 9553 5555
Facsimile: +612 9952 1000
Email: stgeorge@stgeorge.com.au 

www.stgeorge.com.au 

Westpac Institutional Bank 
Tel: 132 032
Email: institutionalbank@westpac.com.au 
www.westpac.com.au 

Bank of Melbourne 
Level 8, 530 Collins Street
Melbourne VIC 3000 Australia

Tel: 13 22 66
From outside Australia: +61 3 9982 4186
Facsimile: +61 3 9296 4371
Email: info@bankofmelbourne.com.au 

www.bankofmelbourne.com.au 

BankSA 
Level 8, 97 King William Street,
Adelaide SA 5000 Australia
Mail: GPO Box 399,
Adelaide SA 5001 Australia

Tel: 131 376
From outside Australia: +61 2 9553 5233
Email: banksa@banksa.com.au 

www.banksa.com.au 

Institutional Bank Locations
Hong Kong
India – Mumbai
People’s Republic of China
– Beijing
– Shanghai
Republic of Indonesia – Jakarta
Republic of Singapore – Singapore
United States of America – New York
United Kingdom – London

Westpac Pacific 
Tel: 132 032
From outside Australia: +61 2 9293 9270
www.westpac.com.au/pacific 

Pacific Banking Locations
Fiji – Suva
Papua New Guinea – Port Moresby

Westpac New Zealand 
16 Takutai Square,
Auckland 1010 New Zealand

Tel: +64 9 912 8000
Email: customer_solutions@westpac.co.nz

www.westpac.co.nz 

F

Global locations
Specific contact details for  
the many locations globally  
can be located on our website 
at www.westpac.com.au.  
Select ‘About Us’, then 
‘Global Locations’ from 
the drop down menu.

Share Registrar 
Link Market Services Limited
680 George Street
Sydney NSW 2000
Australia

Mail: Locked Bag A6015, 
Sydney South NSW 1235
Tel: 1800 804 255
Facsimile: +61 2 9287 0303
Email: westpac@
linkmarketservices.com.au 

www.linkmarketservices.com.au 

Westpac Investor Relations
Email: investorrelations@westpac.
com.au 
Tel: +61 2 8253 3143

www.westpac.com.au/
investorcentre

Sustainability Contacts 
Westpac Group Sustainability 
contacts
For further information on the 
Westpac Group’s sustainability 
policies and performance:
Email: sustainability@westpac.
com.au 
Visit: www.westpac.com.au/
sustainability 
Tel: +61 2 8254 8488

For information on our 
compliance with International 
Agreements, including the 
United Nations Global Compact 
and Declaration on Human 
Rights, contact the General 
Manager of Group Corporate 
Affairs & Sustainability via 
the Sustainability team, 
details above.

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