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Woori Financial Group Inc.

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Employees 51-200
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FY2019 Annual Report · Woori Financial Group Inc.
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Taking the Lead as 
THE TOP GLOBAL  
FINANCIAL GROUP

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Taking the Lead as 
THE TOP GLOBAL  
FINANCIAL GROUP

Woori Financial Group Inc. has successfully enrooted the group 

system, thereby turning into a comprehensive financial group 

capable of sustainable growth. Based on the newly established 

foundation of a stable group system and customer trust, Woori 

Financial Group is making utmost efforts to maximize corporate 

value by engendering bold changes and innovation.

As the WHO declared COVID-19 a pandemic and the global 

financial market stands on the brink of a crisis, Woori Financial 

Group is strenuously taking action to prepare for the post-

COVID era by preemptively setting up a group-wide crisis 

management control tower and deploying strategies that 

audaciously push forward digital transformation. Woori 

Financial Group will take a step further to faithfully fulfill the 

social responsibility of finance and catapult itself to become 

a world-leading financial group that always stands alongside 

customers as a reliable financial partner. 

WOORI FINANCIAL GROUP
ANNUAL REPORT  
2019

Woori Overview

012

014

016

018

022

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026

028

030

032

034

038

Message from the CEO

Board of Directors 

Corporate Governance

2019 News Highlights

Financial Highlights

Group Vision & Strategy

Synergy Creation

Digital Innovation

Global Business

Risk Management

Social Responsibility

Special issue: COVID-19

Business 
Operations

042

072

074

076

077

078

080

081

083

085

087

Woori Bank

Woori Card

Woori Investment Bank

Woori Finance Information System

Woori Finance Research Institute

Woori Credit Information

Woori Fund Service

Woori Asset Trust

Woori Asset Management

Woori Private Equity Asset Management

Woori Global Asset Management

Financial Review

090 

Management’s Discussion and Analysis

120

168

Separate Financial Statements

Consolidated Financial Statements

319

Global Network

Taking a New Step  
Forward as a Leading  
Financial Group

Having established a holding company in 2019, Woori Financial Group is now  

poised to make another leap forward as a comprehensive financial holding company. 

Standing on the firm ground of the well-established group system, Woori Financial 

Group will become a financial group that takes the lead in the global financial 

market by pushing forward aggressive change and innovation under the mission of 

becoming a “Reliable Financial Group Shaping the Future.”

Mission

Vision

Core Values

A Reliable  
Financial Group 
Caring About  
Customers

Korea's No. 1  
Financial Group,  
Leading Global 
Finance

Woori Financial Group strives 
to fulfill social responsibilities 
as a financial group to help our 
society grow, and contribute  
to creating a future where the 
country, people, and our  
customers are prosperous  
and happy.

Going beyond the No. 1 
financial group with  
comprehensive services in 
Korea and representing Asia, 
Woori Financial Group  
will take the lead in global 
financial markets.

Customer
Happiness

Honesty
and
Trust

Pioneering  
for the  
future

Talent
First

The First

A New Start of Woori

In 1899, the Emperor invested 30,000 
won from the royal treasury for the 
foundation of Woori Bank’s predeces-
sor, Daehan Cheonil Bank meaning 
‘No.1 bank under the sky’.

After the government acquired 100% 
ownership in Woori Financial Group in 
2001, the company made strenuous  
efforts for privatization which finally 
came to fruition 16 years later.  
The successful privatization served as a  
springboard for Woori Financial Group 
to shed its cocoon and make a new leap 
forward, fueled by new growth engines.

Expansion to  
Global Markets

Based on the largest global network in 
Korea, Woori Financial Group expanded 
into foreign financial service markets 
with a strategic focus on South East Asia 
market.

Woori Financial Group was Re-established  

on January 11, 2019

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Taking the Lead as the  
Top Global Financial Group

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Elevating Woori’s Market  
Status and Competitive Edge as 
a Full-service Financial Group

Woori Financial Group has solidified its status as a comprehensive financial group through  

M&As that better completed the holding company structure. Woori Financial Group will  

endeavor to earn the trust of its customers and will secure competitiveness to provide best- 

in-class financial services.

Woori Financial Group

(As of Feb. 28, 2020)

100%

100%

59.83%

100%

100%

100%

100%

51%

73%

100%

100%

Woori 
Bank 

Woori  
Card

Woori  
Investment 
Bank 

Woori  
FIS

Woori  
Finance 
Research  
Institute

 Woori  
Credit 
Information 

Woori 
Fund 
Service 

Woori 
Asset  
Trust

Woori  
Asset  
Management 

Woori  
Private  
Equity Asset 
Management

Woori  
Global Asset  
Management

0.80%

Woori-Hanwha Eureka 
Private Equity Fund

Tutu Finance-WCI 
Myanmar

100%

Korea BTL  
Infrastructure Fund 99.88%

Overseas  
Subsidiaries

Woori America Bank

Woori Bank China Limited

PT Bank Woori Saudara Indonesia

AO Woori Bank (Russia)

Banco Woori Bank do Brazil S.A.

WB Finance Co., Ltd (Cambodia)

Woori Finance Myanmar 

Woori Wealth Development Bank (Philippines )

Woori Bank Vietnam Limited

Woori Bank Europe Gmbh (Germany)

Woori Global Markets Asia Limited (Hong Kong)

100% 

100% 

79.88% 

100% 

100%

100%

100%

51%

100%

100%

100%

WOORI CARD

Transferred  
as Subsidiaries 
2019

WOORI
INVESTMENT
BANK

WOORI
FUND SERVICES

WOORI
PRIVATE EQUITY
ASSET
MANAGEMENT

WOORI
FINANCE RESEARCH
INSTITUTE

WOORI
CREDIT
INFORMATION

WOORI BANK

WOORI
FINANCIAL  
GROUP

WOORI FIS

Mergers & 
Acquisitions 
2019

WOORI  
ASSET TRUST

WOORI 
GLOBAL ASSET  
MANAGEMENT

WOORI  
ASSET  
MANAGEMENT

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Delivering the Greatest- 
Possible Customer Value 
through Digital Innovation 

Woori Financial Group has declared the new digital vision of “Digital for Better Life,” 

facing head on the rapidly changing financial trends in this age of the “un-tact.” 

Furthermore, Woori Financial Group will bolster external cooperation through open 

innovation strategies and maximize customer value through innovative digital 

technologies including AI and Big Data.

Digital Vision

DIGITAL FOR BETTER LIFE

Slogan

DIGITAL FIRST, CHANGE EVERYTHING

Digital Strategy

OPEN INNOVATION STRATEGY

Open up customer channels 
to external participants

OPEN
CUSTOMER

OPEN 
FINANCE

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OPEN
DATA

Explore new  
services by opening  
up the financial data  
maintained by  
Woori Bank

OPEN
API

Open up Woori  
Bank’s exclusive  
products and services  
to external  
participants

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Ultra-
Personalized 
Services

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Digital First,  Change EverythingBIG DATAAICLOUDBLOCK CHAIN 
 
 
 
Leading the Global  
Market Based on a  
Broader Global Network 

Woori Financial Group pioneers into the global market through localized 

sales strategies and differentiated non face-to-face channels. Going forward, 

Woori Financial Group will reinforce its standing as a world-leading financial 

group by increasing the share of its overseas revenue to the 40-percent level 

of total earnings.

Vietnam

-  Five new branches opened

-  Bancassurance, credit card 
business launched

01
Glocalization

Group Total Networks

476

Overseas Subsidiaries

12

Overseas Branches 
(including subbranches)

22

Representative Office

5

(As of Mar. 31, 2020)

UKChinaHong KongRussiaBahrainU.A.EGermanyIndiaBangladeshMyanmarJapanSingapore Poland Australia Indonesia CambodiaPhilippinesMalaysiaVietnam Vietnam, Cambodia  
Myanmar, Indonesia

-  Sales channels secured in regions  
of promising growth

-  Qualitative growth of asset portfolio 
driven by sound assets

02
Level-Up

G l o b a l   N e t w o r k s 
S t r a t e g y

Cambodia

-  Merger of Woori Cambodia  
Finance and WB Finance  
approved

04
Diversification

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Digitalization

Bangladesh, China 
Vietnam, Indonesia

- QR Pay services  launched

- Tablet branches expanded

-  Non face-to-face-only products  
launched

(As of Dec. 31, 2019)

Liquidity Ratio

Net Profit of Global Business 

Woori Bank Vietnam 

116.1%

+ 5.6%p

KRW224 billion

+ 15.8%

KRW+10billion  

achieved net profit in just  
3 years into incorporation

Woori America BankLos AngelesNew YorkBrazil 
 
 
 
Taking a Step Further to 
Become the No.1 Financial 
Group –  ‘Woori Together’

Woori Financial Group bolsters core competencies centered on the

seven management strategies of 2020 and grows alongside customers

by practicing sustainable management in non-financial areas.  

Woori Financial Group will become the No.1 comprehensive financial 

group through trust and innovation and will become a reliable financial

group that has the unwavering trust of customers.

7 Management Strategies

Customer- 
Centric Business 
Innovation

Risk  
Management / 
Internal Controls 
Innovation

Sustainable 
Growth Engine 
Reinforcement

Business  
Portfolio 
Enhancement

Digital  
Innovation  
Leadership 

Elevation  
of Global  
Business

Woori Together 
Synergy  
Expansion

 Business Diversification

 Digital Innovation

M&A

Digital Innovation Committee

Bolstering the Business Portfolio

Bank in Bank (BIB) System

Implementing the Main Business 
Unit System

Open API

A-D Venture

Digital Innovation Lab

 Global Level Up

 Woori Together

Expanding the Global Network

Boosting the Global Digital  
Competence

Creating Synergies with Local  
Partners Worldwide

Regaining  
Customer Trust through  
Change and Innovation

Environment

Society 

Governance

Introducing electric 
business vehicle and 
launching electricity-
saving campaign to 
reduce GHG emissions

Realizing socially 
responsible finance 
through inclusive 
financial policies

Newly establishing 
the Internal Control 
Management 
Committee to 
reinforce governance

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2020 and 
Beyond

No.1  
Financial 
Group  
in Korea

 Benefit from Finance,Warmth from Sharing  
 
 
 
 
012

MESSAGE FROM THE CEO

Going Beyond  
the No.1 Financial  
Group in Korea

We leveled-up our 
corporate value through 
successful conversion 
into a holding company 
structure after  
four years of planning.

Firstly, allow me to extend my heartfelt gratitude to shareholders and customers for their 

warm support for Woori Financial Group.

The year 2019 was a meaningful year for Woori Financial Group, as we established a holding  

company  and  successfully  laid  the  groundwork  for  the  group  system.  Backed  by  the 

strong  support  of  our  shareholders  and  customers,  we  were  able  to  bring  in  two  asset  

management companies and one real estate trust company to the Group, which allowed us 

to quickly become a full-fledged comprehensive financial group. 

Moreover, despite harsh financial environment both at home and abroad, Woori Financial 

Group was recognized to have the highest growth potential in the market and to be one of 

the most competitive financial groups in Korea with the best-ever performance in growth 

and profitability.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Message from the CEO

013

Strengthening 
the group's non-
banking business 
and corporate 
value through 
M&As.

Furthermore, we expanded our global networks to 474 as of the end of 2019 and posted tremendous 

growth in overseas revenue, further solidifying our position as a global financial group.

As such, the unsparing support from our shareholders and customers made 2019 a year of countless 

proud achievements for Woori Financial Group.

In  order  to  boost  our  credibility  among  customers  based  on  our  stabilized  group  system  in  2020, 

Woori  Financial  Group  sets  its  management  goal  for  2020  as  “Becoming  the  No.1  Financial  Group 

through Customer Trust and Innovation,” thereby maximizing its corporate value and rising up to the 

level of support from its shareholders.

Firstly, we will continue to expand our business portfolio and build upon our firm foundation backed 

with more robust financial performance and a stable equity ratio, which will pave the way for contin-

ued growth as a group.

Secondly, in response to the dramatic shift in the financial paradigm, we will forge ahead as a group 

towards  digital  transformation  and  take  on  challenges  in  new  areas  with  a  mindset  that  embraces  

creative agility and innovation, in order to discover new growth engines for the Group.

Furthermore, to complete the most important mission of “Becoming the No.1 Financial Group through 

Customer Trust,” we will level up both our system and our operational competency in risk management  

and  internal  controls.  We  also  pledge  to  continue  groundbreaking  innovation  in  all  areas,  including  

evaluation, organization and systems, in order to enable the framework for a customer-centric business 

to truly take hold. 

Last but not the least, Woori Financial Group will strive to be fully socially responsible in all aspects 

of financial areas in 2020 by supporting innovative finance, providing microfinance and supporting 

SMEs.

As  we  move  into  the  second  year  since  the  launching  of  Woori 

Financial  Group, Inc.,  I  ask  for  your  kind  encouragement  in  our 

journey  of  greater  development  and  growth.  All  of  us  here  at 

Woori Financial Group will continue to make our utmost effort to 

maximize shareholder value and bring you greater contentment.

I  wish  all  our  shareholders  and  customers  the  best  of  luck  and  

happiness.

Thank you.

Son, Tae Seung 
Chairman & CEO, Woori Financial Group

Woori OverviewBusiness OperationsFinancial Review014

BOARD OF DIRECTORS

Son, Tae Seung

Lee, Won Duk

Standing director (Chairman & CEO)

Standing director (Deputy President)

‧  (Current) Chairman & CEO, Woori Financial Group
‧  President & CEO, Woori Bank
‧  Head. Global Business Unit, Woori Bank
‧  LLM, Seoul National University
‧  LLB, Sungkyunkwan University

‧  (Current) Deputy President, Strategy Planning Unit,  
Woori Financial Group
‧  Executive Vice President, Management and Finance Planning Group, 
Woori Bank
‧  Managing Director, Future Strategy Division, Woori Bank
‧  M.A. in Economics, Seoul National University
‧  B.A. in Agricultural Economics, Seoul National University

Ro, Sung Tae

Outside director

‧  (Current) Chairman, Samsung Dream Scholarship Foundation
‧  President, Hanwha Life Economic Research Institute
‧  President, Korea Economic Research Institute
‧  M.A. and Ph.D. in Economics, Harvard University, 
the graduate school of Arts and Sciences
‧ B.A. in Economics, Seoul National University

Park, Sang Yong

Outside director

‧  (Current) Auditor, Yonsei Foundation
‧  (Current) Professor Emeritus, Yonsei University
‧  Civilian Chair, Public Fund Oversight Committee
‧  Dean, School of Business, Yonsei University
‧  M.A. and Ph.D. in Business Administration, New York University, 
the graduate school of Arts and sciences
‧  B.A. in Business Administration, Yonsei University

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Board of Director

015

Chung, Chan Hyoung

Outside director

‧  CEO, POSCO Capital
‧  Vice Chairman, Korea Investment Management
‧  CEO and President, Korea Investment Management
‧  MBA in Finance, Korea University Business School
‧  B.A. in Business Administration, Korea University

Dennis Chan

Outside director

‧  Vice Chairman, Fubon Bank (China)
‧  CEO, Fubon Bank (China)
‧  Senior Vice President, Strategic Planning, Fubon Financial Holdings
‧  M.A. in Business Administration, Georgetown University, 
the graduate of Arts and sciences
‧  B.A. in Business Administration, Taipei National University

Tian, Zhiping

Outside director

‧  (Current) Vice President, Beijing FUPU DAOHE Investment  
Management Ltd.
‧  Vice President, ICBC Middle East Ltd. & ICBC Londong Ltd.
‧  Vice President, Industrial and Commercial Bank of China, Branch of 
Sichuan Province
‧  IMBA, University of Hong Kong/ MBA, Southwestern University of 
Finance and Economics
‧  B.A. in Government Economics Management, Shanxi University of 
Finance and Economics

Chang, Dong Woo

Outside director

‧  (Current) CEO, IMM Investment Corp.
‧  Representative Partner, IMM Investment Corp.
‧  ABAS Leader-AKT, Samil Accounting Corp.
‧  Audit Department, Younghwa Accounting Corp.
‧  LLB, Hanyang University

Kim, Hong Tae

Non-standing director

‧  (Current) Head, Office of Creative Management, KDIC
‧  Deputy General Manager, Department of HR and Administration, 
KDIC (Korea Deposit Insurance Corporation)
‧  Hana Bank
‧  B.A. in International Economics, Seoul National University

Woori OverviewBusiness OperationsFinancial Review016

CORPORATE GOVERNANCE

Corporate Governance Policies  
of Woori Financial Group, Inc

In  order  to  protec t  the  interests  of  stakeholders,  including 

shareholders and financial consumers and to promote long-term 

development, Woori Financial Group maintains a stable, efficient 

and transparent corporate governance structure. A stable corporate 

governance structure can be established and maintained through the 

checks and balances of members based on their independence, an 

efficient corporate governance through expertise and the dedicated 

operation of the Board of Directors (BOD), and a transparent corporate 

governance through the disclosure of work handling standards and 

results.

Independence of the BOD

Expertise and Diversity

To ensure professionalism and the diversity of views, the BOD consists 

of outside directors from various backgrounds and professional 

fields. As of the end of March 2020, there is one economic expert, 

three financial experts, one business administration expert and one 

accounting expert on the Board. The diversity of outside directors 

form  an  eclectic  group  which  includes  a  university  professor,  a 

researcher and a financial company CEO. Woori Financial Group takes 

into consideration the innate nature of a financial holding company as 

one that spans the entire financial industry, and it therefore strives to 

appoint outside directors who have expertise in multiple areas. In fact, 

its current outside directors have expertise in two or more areas. 

Moreover, as Woori Financial Group’s global net income accounts for 

more than 10 percent of the total earnings, it forms its BOD to represent 

In  order  for  the  BOD  and  its  Committees  to  operate  in  a  stable 

individuals from diverse national backgrounds so that a more global 

and sound manner, Woori Financial Group complies with the Act 

perspective can be reflected into its business management. As of the 

on  Corporate  Governance  of  Financial  Companies  and  relevant 

end of March 2020, the BOD was comprised of four members from 

regulations thereof, while incorporating key provisions into internal 

Korea, one from China and one from Taiwan. In addition, Woori 

regulations.  Woori  Financial  Group  particularly  recognizes  and 

Financial Group endeavors to create more gender equity by ensuring 

endeavors to uphold independence as a critical value that enables 

female outside directors on the board. It mandates that women make 

the BOD to responsibly supervise the management. In accordance 

up at least 10 percent of the outside director candidate pool, and based 

with Article 35 of the Articles of Association, the Board consists of a 

on this rule, Woori Financial Group plans to appoint female outside 

majority of outside directors and pursuant to Article 44, the Chairman 

directors going forward.

of the BOD is appointed from among outside directors. Since its 

establishment in 2019, Woori Financial Group’s BOD has been chaired 

Dedicated and Transparent BOD Operation

by outside directors.

As per its internal regulations on corporate governance, the Officer 

Candidate  Recommendation  Committee,  Audit  Committee,  Risk 

Management Committee, Compensation Committee and Internal 

Control Management Committee are chaired by outside directors and 

consist of a majority of outside directors. In particular, outside directors 

must form two-thirds of a) the Officer Candidate Recommendation 

Committee that recommends candidates for the positions of President 

& CEO and outside directors; and b) the Audit Committee that oversees 

business execution by the management. As of the end of March 2020, 

these two Committees consist entirely of outside directors.

Furthermore, to prevent collusion between outside directors and 

the management and to ensure that outside directors are replaced 

sequentially, a term of office policy applies. An outside director may 

not serve for longer than six years at Woori Financial Group or for nine 

years of combined time at subsidiaries, etc.

A BOD can operate efficiently with the expertise of outside directors 

who wholeheartedly dedicate themselves to participating on the BOD 

and Committee meetings. As such, dedication, along with expertise, 

is the standard by which Woori Financial Group appoints outside 

directors. In 2019, a total of 14 BOD meetings were convened with a 

94-percent of directors attending. The Board discussed a total of 61 

agenda items, including the establishment of corporate governance 

regulations, development of a Woori Financial Group business plan, 

submission of bidding proposals to asset management companies and 

the approval of an all-inclusive share swap between Woori Financial 

Group and Woori Card. To ensure the transparency of work handling 

standards, procedures and outcomes, Woori Financial Group discloses 

how the amendment of its internal regulations and other key matters 

are being handled on its website. Each year on its website and on 

the website of the Korea Federation of Banks, Woori Financial Group 

uploads the following: internal regulations including the Articles of 

Association and BOD Regulations; corporate governance including 

a run-through of BOD activities; and the Annual Report. This report 

consists of its internal regulations such as the Articles of Association 

as well as BOD regulations and activities. All materials disclosed thus 

far and to be disclosed going forward are and will be available on the 

following website: http://www.woorifg.com.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Corporate Governance

017

Composition of the BOD and Its Committees

As of the end of March 2020, BOD consists of nine directors (six outside 

company in the market to establish an Internal Control Management 

directors, one non-standing director and two standing directors), and 

Committee, which makes suggestions on effective internal control 

outside directors account for 67 percent of the BOD.Six Committees 

standards by reviewing the outcomes of the Group’s operational status 

have been operating under the BOD, including the Audit Committee. 

inspection.

On March 25th 2020, Woori Financial Group became the first financial 

*Please refer to the attachment for details on BOD composition.

Name of Committees

Members

Key Roles

Audit  
Committee

Chung, Chan Hyoung (Chairman) 
Ro, Sung Tae  
Chang, Dong Woo 

Outside director
Outside director
Outside director

•  Supervising the work of directors and management
•  Selecting and requesting the dismissal of 

independent auditor

Risk Management  
Committee

Compensation  
Committee

Park, Sang Yong (Chairman)  
Dennis Chan 
Tian, Zhiping  
Kim, Hong Tae  
Lee, Won Duk

Outside director
Outside director
Outside director
Non-standing director
Standing director

•  Devising basic rules and strategies of risk 

management

•  Determining the level of tolerable risk
•  Approving the risk capital limit and loss limit
•  Establishing and amending risk management 

standards

Chung, Chan Hyoung (Chairman) 
Ro, Sung Tae 
Park, Sang Yong 
Dennis Chan 
Tian, Zhiping  
Chang, Dong Woo 
Kim, Hong Tae

Outside director
Outside director
Outside director
Outside director
Outside director
Outside director
Non-standing director

•  Evaluating the design and operation of the 

performance compensation system 

•  Establishing and implementing independent 

compensation policies

•  Determining recipients of performance 

compensation in the management

•  Evaluating performance of officers and providing 

compensation

•  Filing and disclosing Annual Reports, Reporting on 

the operations of performance compensation

•  Recommending candidates for the positions of 

Chairman & CEO, outside directors, and members of 
the Audit Committee.

•  Recommending candidates for the position of CEO 

of subsidiaries

Officer Candidate 
Recommendation 
Committee

Group CEO  
Candidate  
Recommendation 
Committee

Chang, Dong Woo (Chairman) 
Ro, Sung Tae 
Park, Sang Yong 
Chung, Chan Hyoung 
Dennis Chan 
Tian, Zhiping 

Outside director
Outside director
Outside director
Outside director
Outside director
Outside director

Son, Tae Seung (Chairman)  
Ro, Sung Tae 
Park, Sang Yong 
Chung, Chan Hyoung 
Dennis Chan 
Tian, Zhiping 
Chang, Dong Woo

Standing director
Outside director
Outside director
Outside director
Outside director
Outside director
Outside director

Internal Control 
Management 
Committee

Park, Sang Yong (Chairman) 
Kim, Hong Tae 
Son, Tae Seung

Outside director
Non-standing director
Standing director

•  Matters concerning standards on building and 

operating the internal control system 

•  Matters concerning outcomes of operational status 
inspection of the Group’s internal control system

Woori OverviewBusiness OperationsFinancial Review018

2019 NEWS HIGHLIGHTS

2

Successful M&As with Non-

Banking Companies Enhance the 

Group’s Business Portfolio 

Acquired Entities: Tongyang Asset  
Management (Woori Asset Management), 
ABL Global Asset Management  
(Woori Global Asset Management),  
Kukje Asset Trusts (Woori Asset Trust)

Woori Financial Group succeeded in acquiring 

Tongyang Asset Management and ABL Global 

Asset Management in August 2019 and Kukje 

Asset Trusts in December  2019. In its very 

first year, Woori Financial Group successfully 

completed  a  series  of  non-banking  M&As 

with asset management companies and a real 

estate trust company. This not only bolstered 

its foundation for building a comprehensive 

financial group system, it brought one step 

closer to becoming the nation’s No. 1 financial 

group.

The  asset  management  companies  have 

already been incorporated into its affiliates, 

creat ing  s y nerg y  in  mul t iple  areas  by 

expanding fund sales through bank channels 

and providing various specialized products 

and services to Woori Bank customers. Going 

forward, it plans to develop these into best-

in-class  asset  management  companies  by 

leveraging the brand and networks of Woori 

Financial  Group  Meanwhile,  Kukje  Asset 

Trusts has been incorporated as a subsidiary 

in December, 2019. Upon being fully affiliated, 

Woori Asset Trust will raise the Group’s market 

presence by performing key roles in real estate 

development finance. Woori Financial Group 

will  continue  to  broaden  its  non-banking 

business  por t folio  through  M& A s  with 

consumer loan company and savings bank as 

well as with security firm and insurers, thereby 

quickly filling in its business portfolio line-

up and continuing to reinforce its status and 

competitiveness as a leading financial group.

1

Woori Financial Group Successfully Launched and  

Newly Listed on the Korea Exchange

In 2019, the status of Woori Financial Group 

was expanded to encompass 11 subsidiaries as 

grew  immensely  as  it  became  known  as  a 

Woori Card and Woori Investment Bank became 

comprehensive  financial  group  and  made 

subsidiaries and the scope of their non-banking 

its marvelous debut return as the leader of 

business portfolio grew considerably. Under 

finance. The establishment of Woori Financial 

this new structure, the group is enhancing the 

Group was approved by the Financial Services 

financial benefits for the customers and the 

Commission in November 2018, was officially 

capacity to provide comprehensive financial 

launched on January 11th 2019, and was listed 

services  through  offering  customized  one-

on the Korea Exchange on February 13th 2019. 

s top  comprehensive  asset  management 

As  the  sole  remaining  commercial  bank  in 

innovations  with  both  it s  produc t s  and 

Korea without a holding company structure, 

service. Furthermore, Woori Financial Group 

Woori Financial Group had previously faced 

is  promoting  transformation  in  the  Korean 

challenges  in  prov iding  comprehensi ve 

financial market though digital innovation and 

financial services aligned with non-banking 

taking the lead in fulfilling social responsibility 

affiliates. Now that the conversion into a holding 

for the financially underprivileged, innovative 

company structure is complete, the foundation 

enterprises and SMEs. It started off 2019 with 

has been laid for intensified competitiveness 

a revival of sorts as a comprehensive financial 

as a comprehensive financial group. Initially, 

group, and in 2020, Woori Financial Group is 

Woori Financial Group was comprised of six 

expected to level up its status by truly becoming 

subsidiaries which included Woori Bank, 16 

the nations’ premiere comprehensive financial 

second-level  subsidiaries  including  Woori 

group that spearheads global finance.

Card and one third-level subsidiary (overseas 

subsidiary of Woori Card). Later, this structure 

WOORI FINANCIAL GROUP  ANNUAL REPORT 20192019 News Highlights

019

3

5

Launch of Woori WON Banking – a New Smart Banking System

Woori Card and Woori 

Investment Bank Incorporated as 

Group Subsidiaries, Accelerating 

Completion of Holding Company 

Structure

In September 2019, Woori Financial Group 
brought in Woori Card and Woori Investment 
Bank, previously under Woori Bank, to the 
holding company. The transfer follows the 
initial  plan  of  incorporating  the  largest-
sized major affiliates (after Woori Bank) into 
holding company subsidiaries within the first 
year of establishing Woori Financial Group 
in order to quickly stabilize the group system 
and  forge  ahead  with  non-banking  sector 
reinforcement without disruption. With this 
transfer, all domestic affiliates of the Woori 
Financial  Group  have  been  incorporated 
as  holding  company  subsidiaries.  Woori 
Card was incorporated as a 100 percent full-
subsidiary of the holding company through 
an all-inclusive share swap. Meanwhile, taking 
into account that Woori Investment Bank is 
a stock-listed corporation, the entire 59.83 
percent of its stake owned by Woori Bank was 
purchased in cash. As a result, Woori Financial 
Group  boosted  its  capital  adequacy  ratio 
with new shares issued from the all-inclusive 
share swap. Woori Card and Woori Investment 
Bank are expected to raise their profitability 
by generating inter-subsidiary cooperation. 
Meanwhile, new shares issued through the all-
inclusive share swap were initially owned by 
Woori Bank in the form of mutual ownership, 
but were later sold to Taiwan’s Fubon Financial 
Holding  in  September  2019  and  then  to 
domestic and overseas long-term investors 
in November 2019. By selling all the shares, 
Woori Bank relinquished itself from any issues 
regarding share overhang.

Card statement without having to go through 
a separate process. Last but not least, Woori 
WON Banking offers tailored recommendations 
for products based on the transaction patterns 
and age of the particular user. Products sold on 
Woori WON Banking have also been realigned 
to strongly feature major products. Woori WON 
Banking  was  developed  with  the  scalability 
of diverse services in mind in an age led by 
customers through open API. It is truly the most 
advanced service that heralds in the new age of 
open finance. The new smart banking system, 
“Woori WON Banking” is expected to take hold 
as a service that leads open banking in the 
finance sector.

Woori Bank launched its new smart banking 
system,  “ Woori  WON  Banking”  on  August 
16 2019. WON combines the ‘W’ from Woori 
(meaning ‘us’) with the word, ‘ON’ (meaning 
‘to turn on’ and ‘online’). Woori WON Banking 
is an online bank that provides easy-to-use 
financial services for its customers to access at 
any time, in any place. With the aim of providing 
customer-centric, remote financial services, 
Woori Bank developed Woori WON Banking 
with three key values in mind: simple screen 
conf iguration  and  menu;  timely  f inancial 
information; and individually tailored services. 
The Woori WON Banking platform is intuitive in 
that it places the frequently used ‘inquiry and 
transfer’ functions on the home screen and 
offers users a choice between card-types and 
list-type displays. Furthermore, the product 
subscription  process  has  been  simplified 
to include only five steps and the ‘continue 
subscription’  feature  makes  continuing  a 
subscription a seamless task. With Woori WON 
Banking, users can easily pay their utility bills 
through Naver AI and even check their Woori 

4

The “Standard of Cards” Series by Woori Card Surpasses 5 Million 

Accounts in Subscription and Wins Brand of the Year Korea 2019 Award

The  “Standard  of  Cards”  series,  a  leading 
product from Woori Card, surpassed 5 million 
subscriptions  in  just  20  months  since  its 
launching, which makes it the fastest growing 
single  product  series  in  the  industry.  What 
makes this achievement even more significant is 
the fact that Woori Card outcompeted a leading 
credit card company that had had a far larger 
margin of members. The key driver behind the 
success of the series was a “customer-centric 
mindset” thoroughly reflected throughout all 
stages of product planning, service composition 
and design. Advantages such as discounts and 
point-earning features developed through Big 
Data analysis and consumer research resonated 
with consumers. The cards also display the 
work s  of  the  famous  Korean  traditional 
artist, Kim Hyun-Jung, which portray Korean 

aesthetics in a captivating design. Woori Card 
also  engaged  in  completely  new  attempts 
with its efforts in marketing and branding. In 
April 2019, new products were introduced at 
a collaborated exhibition with the painter Kim 
Hyun-Jung. Woori Card also combined art and 
advertising, demonstrating a differentiated 
means of communication through a creative 
hybrid known as “art-vertising”. These efforts 
won Woori Card the Financial Sector Award at 
Brand of the Year 2019 Korea, hosted by the 
Korea Marketing Association. The “Standard of 
Cards” series stood out above the rest because 
it was widely recognized as the brand leader 
of the market through customer-centric and 
innovative branding activities

Woori OverviewBusiness OperationsFinancial Review020

6

8

Woori Bank, a Digital Powerhouse, Wins Digital Management Grand 

Woori Bank Becomes First 

Award at Management Grand Awards 2019

Woori Bank received the Digital Management 

and organizational operation.  In August 2019, 

Grand  Award  at  the  Management  Grand 

the customer-centric mobile banking system 

A w a r d s   2 0 19   –   t h e   m o s t   p r e s t i g i o u s 

known  as  “ WON  Banking”  was  renewed, 

management awards presented by the Korea 

building a flagship digital marketing platform 

Management Association Consulting (KMAC). 

for Woori Financial Group. Moreover, based on 

The Management Grand Awards have been 

multifaceted collaboration and partnerships 

held  since  1988  and  honor  companies  that 

with ICT companies and fintech firms including 

have  gained  great  respect  and  credibility 

Samsung Electronics, Kakao and Bank Salad, 

while  presenting  outstanding  innovation-

Woori  Bank  continued  to  churn  out  joint 

driven performance in the rapidly changing 

products and services, while expanding the 

global  business  environment.  Woori  Bank 

operation of its Fintech Lab in order to bolster 

implemented a “BiB (bank-in-bank)” system that 

the discovery of, as well as collaboration and 

enables the independent pursuit of business in 

partnership, with startups. Such exceptional 

digital finance. Independence and autonomy 

per formance  in  leading  digital  business 

were guaranteed by providing full budgeting 

management was recognized and honored by 

autonomy and authorization over manpower 

receiving the Grand Award.

7

Woori Financial Namsan Tower Opens Up the Era of  

Woori Financial Town

Woori Bank purchased Woori Financial Namsan 

that it is facing the head office may also provide 

Tower located in Sogong-ro in August, creating 

an additional added benefit for Woori Financial 

“Woori Financial Town” in the Hoehyeon-dong 

Group  from  a  PR  s tandpoint.  Moreover, 

area in Jung-gu, Seoul where the head office is 

securing  more  office  space  can  also  help 

located. On November 1st, the head office of 

affiliates save on costs in office lease expenses. 

Woori Investment Bank in Seoul officially moved 

Woori Financial Namsan Tower consists of two 

in, marking an important turning point towards 

basement floors and 22 floors aboveground. 

becoming the No.1 comprehensive financial 

A massive remodeling project in 2014 secured 

group in the nation. Woori Financial Group, after 

the building and the name, “Woori Financial 

having been converted into a holding company 

Namsan Tower” was chosen through a public 

in  2020,  enhanced  its  business  por t folio 

competition held by Group employees. The 

through successful non-banking M&As and is 

Digital Financial Group and Woori Bank’s IT 

currently reviewing M&As with securities firms 

Group are presently in the process of moving 

and insurers, which indicates a higher demand 

in and with the Woori Investment Bank first 

for office space at the headquarters. Woori 

to move, Group affiliates are relocating to the 

Financial Namsan Tower is just across the street 

Tower one by one. This seems to be bolstering 

from the head office. With such exceptional 

the synergetic effect and forming a basis for a 

accessibility, the location is considered optimal 

stable collaborative system.

to concentrate the currently dispersed affiliates 

into one place to generate synergy and the fact 

Financial Company to Win 

Presidential Commendation 
Award at the 54th Invention Day

On  May  27  2019,  Woori  B ank  recei ved 

commendations in the Group and Individual 

categories at the 54th Invention Day Ceremony 

at  Coex,  hosted  by  the  Korea  Intellectual 

Property  Office  (KIPO).  The  Invention  Day 

Ceremony is a national event hosted by KIPO 

(Commissioner Park Won Joo) and organized 

by the Korea Invention Promotion Association 

(President Koo Ja Yeol), where the Order of 

Industrial Service Merit, Industrial Service 

Medal  and  Presidential  Commendation 

Award  are  presented  to  honor  those  who 

have made significant contributions to the 

industrial development of Korea. Six hundred 

participants  including  Prime  Minister  Lee 

Nak  Yeon,  heads  of  invention  and  patent 

organizations,  inventor s  and  s tudent s 

all  at tended  the  ceremony.  Woori  Bank 

received the highest honor of “Presidential 

C o m m e n d a t i o n   A w a r d ”   i n   t h e   G r o u p 

Contribution to Invention category, for making 

investments in R&D for innovation in digital 

finance; raising international competitiveness 

through trademark branding in Korea and 

abroad; and producing quality intellectual 

property with its in-house experts. The award 

raised awareness for intellectual property 

among employees. Furthermore, by becoming 

the first financial entity to win this award, 

Woori  bank  also  proved  that  intellectual 

proper t y  rights  such  as  patents  are  not 

exclusive to manufacturers only. Winning this 

award is expected to invigorate intellectual 

property rights in the financial sector and lay 

a cornerstone for “digital finance,” in fitting in 

with the fourth industrial revolution. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 20192019 News Highlights

021

10

Woori FIS Succeeds in Building 

WGSS In-House

Woori  FIS  successfully  completed  the  15- 

month  project  from  November  7th  2017 

to February 6th 2019 of building the Woori 

Global  Standard  System  ( WGSS)  for  the 

o v er s eas  b r an c h e s  of  Wo o r i  B ank  (13 

networks in 10 nations) and the subsidiaries 

in Europe and the Philippines. This project 

was  geared  towards  expanding  overseas 

networks,  effectively  pursuing  local  retail 

businesses and responding to compliance 

regulations  by  transitioning  the  banking 

systems (account system/information system/

local  channels)  of  overseas  branches  and 

the information system of the parent bank 

from the previous WinFOS system to the new 

WGSS. In particular, this project was the very 

first large-scale project by Woori FIS that was 

developed  in-house.  The  project  is  all  the 

more meaningful in that Woori FIS took on 

the  entire  development  process  spanning 

design, analysis, deployment and application, 

unlike other projects that build new systems 

for  overseas  subsidiaries.  Based  on  the 

capacity  it  built  in  operating  the  overseas 

branch  system,  Woori  FIS  contributed  to 

the overall stable opening and operation of 

overseas branch systems that were high in 

quality, level of completion and consistency 

in post-development operations. Leveraging 

its success in expanding the new system for 

overseas branches of Woori Bank, Woori FIS 

plans to carry out the Group’s global strategy 

by taking active participation in the planned 

project to develop new systems for overseas 

subsidiaries.  Furthermore,  by  utilizing  its 

capacity to operate the best financial IT in 

Korea, Woori FIS is pushing ahead for the in-

house development of the Group’s new IT 

9

CSR Fulfilled through Group-Wide Social Contribution Campaign, 
“Better Together Woori”, Marking the 120th Anniversary of Woori Bank 
and Inauguration of the Holding Company

Celebrating  the  120th  anniversar y  of  the 

of  co-grow th  bet ween  the  company  and 

founding of Woori Bank and the launching of 

local communities. In particular, 14 different 

the holding company, Woori Financial Group 

communication channels including interview 

deployed a Group-wide CSR campaign called, 

videos,  V-log  videos  and  card  news  items 

“Better Together Woori” to realize the social 

were  produced  about  global  CSR  activities 

values of finance. Not only domestic branches, 

and uploaded on the bank’s social channels 

but 469 global networks in 26 nations, took 

(Facebook,  Instagram,  etc.).  They  received 

part  in  this  campaign  that  was  carried  out 

positive  reviews,  recording  250K  hits  and 

in two parts: once in the first half of the year 

24K likes. In addition, Woori Financial Group 

( Jan.  to  Mar.)  and  once  in  the  second  half 

engages in a variety of CSR activities throughout 

(Oct. to Nov.). Domestic branches voluntarily 

the  year,  including  the  “Clean  Air”  support 

launched CSR activities tailored to community 

project  for  community  children’s  centers, 

needs by supporting social welfare centers 

blood drive campaigns, and Woori Box of Hope 

and  the  socially  marginalized.  Overseas 

delivery on holidays. Woori Financial Group 

networks engaged in volunteer activities that 

also  endeavors  to  support  natural  disaster 

best catered to the characteristics of the host 

recovery by launching a support project for the 

system.

nations including support for Hangul School, 

recovery from the Gangwon Province forest 

the Paraplegic team, children with rare and 

fire,  producing  disaster  relief  kits  ‘ex-ante’ 

incurable illness, and returned migrant workers. 

and inaugurating the Woori Financial Group 

The campaigns served as a model example 

Volunteer Corps.

Woori OverviewBusiness OperationsFinancial Review022

FINANCIAL HIGHLIGHTS

Net Income Attributable to Controlling Interests  
(Unit: KRW in billions)

Interest Income (Unit: KRW in billions)

Bank

Group

5,894

5,651

5,221

5,019

Group

Bank

2019

2018

2017

2016

YoY

+4.3 %

1,261

1,512

1,872

2,033

*Consolidated basis

*Consolidated basis

2016

2017

2018

2019

NIM & Core Deposit (Unit: KRW in trillions)

NIM
Core Deposit

Bank

1.52%

1.47%

1
7

5
7

1.44%

2
8

1.41%

6
6

2016

2017

2018

2019

Fees and Commission (Unit: KRW in billions)

Profitability (ROA & ROE) (Unit: %)

ROE

ROA

Bank

Group

Bank

Group

1,103

1,070

1,070

937

YoY

+3.1 %

9.69

7.42

0.48

0.62

6.36

0.41

9.29

0.52

*Consolidated basis

*Consolidated basis

2016

2017

2018

2019

2016

2017

2018

2019

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Financial Highlights

023

Cost-to-Income Ratio (Unit: %)

Credit Cost Ratio (Unit: %)

NPL Ratio (Unit: %)

Bank

Group

Bank

Group

Bank

Group

56.1

49.9

50.8

52.0

0.37

0.34

0.13

0.15

0.99

0.85

0.54

0.45

2016

2017

2018

2019

2016

2017

2018

2019

2016

2017

2018

2019

* Consolidated basis (Excluding ERP Expense)

* Consolidated basis 

*Consolidated basis

Loan Portfolio (Unit: %)

Large Corp.
SME

Retail

Public & Others

Assets (Unit: KRW in trillions)
Loans in Won

Total Assets (Including AUM)

Liabilities (Unit: KRW in trillions)

Deposit
Total Liabilities

YoY

2016
1.7

2017
1.4

2018
1.1

2019
1.0

47.4

32.7

18.2

48.0

34.4

16.2

48.5

34.8

15.6

49.3

36.0

13.7

B
a
n
k

G
r
o
u
p

2016

2017

2018

2019

+21.8 %

191

343

200

356

211

389

221.7

473.8

2016

2017

2018

2019

B
a
n
k

G
r
o
u
p

*FSS NPL reporting standards

*Consolidated basis

*Consolidated basis

YoY

+5.7%

221

290

235

296

249

318

265

336

B
a
n
k

G
r
o
u
p

Dividend

Capital Adequacy (Unit: %)

BIS Ratio

Tier1 Ratio

CET1 Ratio

Bank

Group

Bank

Group

Dividend per Share 
(KRW)

Dividend Yield  
(%)

Dividend Payout Ratio 
(%)

2016

2017

2018

2019

400

600

650

700

3.0

3.7

4.0

5.8

21.4

26.7

21.5

27

15.3

12.7

10.5

15.4

13.0

11.0

15.7

13.2

11.2

15.4

13.2

11.0

11.9

9.9

8.4

* 2017 : including the interim dividend 

(KRW 100 per share)

2016

2017

2018

2019

2019

* ~ 2018 (Woori Bank) : IRB Method  
2019~ (Woori Financial Group) :  Standardized Method (Temporarily applied after  

FHC conversion / Awaiting approval for IRB approach)

Woori OverviewBusiness OperationsFinancial Review 
 
 
 
 
 
 
 
 
 
 
 
024

GROUP VISION & STRATEGY

The controlling company, Woori Financial Group, is a holding 

Vision and Mission

company established in January 2019. Woori Financial Group 

The mission of Woori Financial Group is to become a ”Reliable Financial 

oversees business management, which includes imposing busi-

Group Caring about Customers.” It aims to become a financial company 

ness goals upon subsidiaries, approving business plans, deter-

that leads the industry by growing and developing alongside its cus-

mining matters concerning business performance evaluation 

tomers, society and members of the Group. To this end, Woori Financial 

and compensation, deciding on the corporate governance and 

checking on the status of work and property. Woori Financial 

Group also carries out subsequent funding, investment and fi-

nancing support for subsidiaries.

Group has selected the core values of “customer happiness, pioneering 

for the future, honesty and trust and talent first.” With the highest prior-

ity placed on customer happiness, it will pioneer into shaping the future 

and lead a healthy financial order, fulfilling the role as the finest employ-

ees in finance.

Management Policy

Management Plan and Strategy 

The management policy of Woori Financial Group is, “Customers First, 

The Group business goal for 2020 has been selected as, “Becoming 

Field Management.” Woori Financial Group pledges to become a re-

the No.1 Financial Group through Customer Trust and Innovation.” 

liable companion that stands alongside customers at all times, by ex-

To achieve this goal, it selected seven management strategies as fol-

panding customer-centric financial services and spreading a field-cen-

lows: a) Customer-Centric Business Innovation; b) Risk Management/

tric business culture. The vision of Woori Financial Group is “Korea’s 

Internal Controls Innovation; c) Sustainable Growth Engine Reinforce-

No.1 Financial Group, Leading Global Finance”. It will make unwavering 

ment; d) Business Portfolio Enhancement; e) Digital Innovation Lead-

endeavors under the mid-to-long term goal of leapfrogging into a 

ership; f) Elevation of Global Business; and g) Woori Together Synergy 

global leading group and becoming the No.1 comprehensive financial 

Expansion. 

group in Korea.

Woori Financial Group

first-level subsidiary 
second-level subsidiary

11
14

100%

100%

59.83%

100%

100%

100%

100%

51%

73%

100%

100%

Woori  
Bank

Woori  
Card

Woori  
Investment 
Bank

Woori  
FIS

Woori Finance 
Research 
Institute

Woori  
Credit  
Information

Woori  
Fund  
Service

Woori  
Asset  
Trust

Woori  
Asset  
Management

Woori
Private
Equity Asset
Management

Woori Global 
Asset 
 Management

Korea BTL Infrastructure Fund
Woori America Bank
Woori Bank China Limited
PT Bank Woori Saudara Indonesia
AO Woori Bank (Russia)
Banco Woori Bank do Brazil S.A.

99.88%
100%
100%
79.88%
100%
100%

WB Finance Co., Ltd (Cambodia)
Woori Finance Myanmar
Woori Wealth Development Bank (Philippines)
Woori Bank Vietnam Limited
Woori Bank Europe Gmbh (Germany)
Woori Global Markets Asia Limited (Hong Kong)

100%
100%
51%
100%
100%
100%

Tutu 
Finance-
WCI  
Myanmar

Woori- 
Hanwha 
Eureka  
Private  
Equity Fund

100%

0.80%

History

Nov. 2018 

Jan. 2019 

Feb. 2019 

Aug. 2019 

Sep. 2019 

Dec. 2019 

Acquired the certifi-
cate of incorporation of 
financial holding com-
pany from the Financial 
Services Commission

Woori Financial Group 
is established

Woori Financial Group 
is listed on the Korea 
Exchange

Woori Asset  
Management Corp. is 
incorporated as a  
subsidiary

Woori Card Co., Ltd. 
and Woori Investment 
Bank Co., Ltd. are  
incorporated as  
subsidiaries

Woori Global Asset 
Management Co., Ltd. 
and Woori Asset Trust 
Ltd. are incorporated as 
subsidiaries

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Group Vision & Strategy

025

First, “Customer-Centric Business Innovation.”   Woori Financial 

Fourth, “Business Portfolio Enhancement.”   Woori Financial Group 

Group will firmly establish a customer-centric business culture by 

will expand its business scope in core growth areas that include 

improving performance evaluation to be conducive to grow with 

consumer finance and capital market. It will also broaden product 

customers and stronger consumer protection. In addition, it will im-

groups and operational competencies in the asset management 

plement customer-oriented marketing by boosting customization to 

business in order to make new subsidiaries more competitive. In 

maximize customer value and involving a group of outside advisors 

addition, it will utilize the real estate trust business to build a Group-

when developing new products. Furthermore, to establish a culture 

wide system of collaboration in real estate finance.

of consumer protection, it will develop a pool of relevant experts and 

innovate its organizational culture, thereby solidifying the foundation 

for financial consumer protection.

Fifth, “Digital Innovation Leadership.”   Woori Financial Group will 

advance digital competitiveness by developing platforms in each busi-

ness area such as non face-to-face channels and real estate finance, 

Second, “Risk Management/Internal Controls Innovation.”   Woori 

bolstering data utilization competencies and nurturing digital talents.

Financial Group expands the scope of risk management in every di-

rection by bolstering a system of cross-checking risks when pursuing 

new business and reinforcing risk management of customer assets. 

Furthermore, it will revamp its internal control system by innovating 

relevant processes and systems.

Third, “Sustainable Growth Engine Reinforcement.”   In order to 

gain a competitive edge in newly growing businesses including CIB, 

pension and asset management, it will bolster synergies among 

Group affiliates and enhance the competitiveness of its products and 

services. Woori Financial Group also optimizes its resources for busi-

ness management by considering profitability when pursuing busi-

ness and intensifying management of costs, with an aim to intensify 

efficiency-driven business management.

Sixth, “Elevation of Global Business.”   Woori Financial Group will 

widen global business scope by expanding channels mainly in re-

gions with promising growth prospective and pushing forward joint 

entry into overseas markets by Group affiliates.

Lastly, “Woori Together Synergy Expansion.”   In order to expand 

synergetic collaboration among different business areas, Woori 

Financial Group will systematically discover tasks and develop them 

into businesses in each core area. It will also broaden the achieve-

ments of synergetic businesses currently underway and continue to 

discover new businesses.

In 2020, the entire Woori Financial Group will come together in making 

utmost efforts to achieve the business goal of becoming the No. 1 com-

prehensive financial group through customer trust and innovation.

Shareholders Meeting

 Board of Directors

                                           CEO

Officer Candidate Recommendation Committee

Audit Committee

Risk Management Committee

Compensation Committee

Group CEO Candidate Recommendation Committee

Internal Control Management Committee

Secretary Department

Strategy  
Planning  
Unit

Finance  
Planning 
Unit

Consumer 
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Business  
Management 
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Public  
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Brand Unit

IT &  
Digital Unit

Risk  
Management 
Unit

Compliance 
Department

Strategy  
Planning 
Division

Finance  
Planning 
Division

New  
Business 
Division

Wealth  
Management 
Business 
Division

Global  
Business  
Division

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Woori OverviewBusiness OperationsFinancial Review 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
026

SYNERGY CREATION

In January 2019, Woori Financial Group was established and 

In early 2019, Woori Financial Group newly established the Synergy 

new  subsidiaries  were  subsequently  incorporated  under  its 

Team under the Strategy Planning Department of the Strategy Planning 

jurisdiction,  which  expanded  the  base  for  Group  synerg y. 

Division under the Management Planning Main Business Unit. The Syn-

Collaboration among subsidiaries and creation of synergetic 

businesses  are  flourishing  in  business  units,  under  the  goal 

of boosting the competencies of the comprehensive financial 

group. The holding company and all 11 subsidiaries participate 

in the Synergy Council, which plans for new business and pur-

ergy Team is the matrix facilitator that will be involved in goal setting, 

planning and evaluation under the seven Main Business Unit schemes 

that was newly created, along with the inauguration of the holding com-

pany. The Synergy Team will hold ground and establish strategies as it 

directs the synergy of all employees within the Group. 

sues co-marketing to maximize synergy among Group subsid-

This organizational restructuring is not only expected to bolster re-

iaries and generate revenue, while simultaneously, seeking to 

save costs.

sponsible business management and efficient decision-making to cre-

ate synergy among Group affiliates, but also to establish a collaborative 

system among Group affiliates in preparation for business portfolio 

expansion. Based on organic cooperation among group affiliates, new 

business opportunities will be discovered and systematic, comprehen-

sive financial services will be provided to maximize its competencies in 

2019 Performance

serving customers.

Woori Financial Group implemented a Main Business Unit scheme at 

the Group level, that integrates and systematically manages the four 

major growth engine businesses of WM, global, CIB and digital sectors 

that previously operated at each Group affiliate level. 

The WM Main Business Unit concentrates the competencies of the 

asset management sector, bolstering competitiveness at the Group 

level and performing the role of a control tower. The Global Main Busi-

ness Unit plans to carry out joint entry into overseas markets through 

the help of Group affiliates and with the wider collaboration among 

them. The CIB Main Business Unit will firmly establish the existing CIB 

collaboration system between Woori Bank and Woori Investment Bank 

as well as oversee the CIB business at the Group level. The Digital Main 

Business Unit boosts the digital competency of the Group and focuses 

on raising non-face-to-face channel competitiveness. This Unit will 

operate the Dino Lab under the Digital Innovation Department which 

is a program to support fintech, reinvigorating the nurturing of fintech 

companies from the Group’s point of view. 

Meanwhile, the Pension Planning Department has been newly estab-

lished to provide an impetus to the retirement pension business and 

preemptively respond to the paradigm shift directed toward a greater 

yield for customers. The Main Business Unit scheme will be solidified 

in advance by preparing for the incorporation of securities and insur-

ance segments of the Group, which is planned for expansion, into the 

retirement pension business. Furthermore, in order to bolster internal 

controls and the risk management systems of Group affiliates and to 

ensure consistency in policy implementation through anti-money laun-

dering (AML) surveillance, the AML Team was established under the 

Compliance Support Department. 

Woori Financial Group signs acquisition 
agreement with Kukje Asset Trusts

2020 Woori Financial Group Business 
Strategy Meeting

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Synergy Creation

027

2020 Plans

The holding company started in 2019, and this is when operational 

systems for Group alliances were created and synergetic competencies 

among subsidiaries were bolstered. Eleven subsidiaries discovered 

and promoted a total of 28 allied businesses, for which they engaged in 

cross-selling and joint sales efforts that led to both financial and non-fi-

nancial achievements.

In 2020, Woori Financial Group will enter the second stage of the Group 

synergy roadmap to pursue “Full-Fledged Synergies (Greater Reve-

nue).” Synergy tasks will be systematically managed by: the “Group Syn-

ergy Council,” which is a meeting of executives; the “Synergy Working 

Level Council,” a meeting of working level department heads; and unit 

meetings, a working level meeting convened when deemed necessary. 

The “Group Synergy Work Corner” and “Competition of Ideas on Group 

Synergy” will be prepared to raise the level of interest among employ-

ees in creating alliances and to discover new businesses.

By operating abovementioned Group synergy systems, it will promote 

the following core projects to make the leap forward in becoming the 

No.1 financial group in Korea.

Second, Woori Financial Group will bolster non-banking competitive-

ness by managing the performance and supporting the growth of  

newly acquired asset management companies. It will discover and pro-

mote joint businesses and marketing collaborations between Woori 

Asset Management/Woori Global Asset Management and existing 

subsidiaries. In particular, it will enhance the alliances created by new 

subsidiaries through efforts such as sales collaboration with Woori 

Bank.

Third, Woori Financial Group will raise the level of interest and partic-

ipation of its employees in creating synergy, in order to construct a 

continuum of joint effort among the three main high-level units and 

sales organizations. Business tasks derived from the three main units 

will be segmented into each sales organization to be brought front and 

center, while promising tasks discovered at sales organizations that re-

quire Group endeavors will be transferred up to the three main units to 

be rolled out Group-wide. This, in turn, will foster the creation of more 

continuous synergy. 

Lastly, upon expanding its organization by incorporating new sub-

sidiaries through M&As with securities firms, insurers and savings 

banks, Woori Financial Group will serve as a pivotal player in bolstering 

First, the three main high-level units of Woori Financial Group (asset 

collaboration and widening its market share in both the banking and 

management, global, CIB) that centers around main subsidiaries – 

non-banking sectors.

Woori Bank, Woori Card and Woori Investment Bank – will be the cen-

terpiece in maximizing performance with strategies to create synergy 

and implementation of its businesses. It will also bring its joint busi-

nesses to the next level by facilitating communications among subsid-

iaries and coordinating their interests.

4 GROWTH ENGINE  BUSINESS

Woori Financial Group Inc. established the Main Business Unit structure in order to systematically manage the four growth engine businesses at the 
Group level. It will uncover new business opportunities and provide systematic and comprehensive financial services.

Woori 
Financial 
Group

WM

Global

CIB

Digital

Woori OverviewBusiness OperationsFinancial Review028

DIGITAL INNOVATION

In  the  modern  world,  digital  competencies  have  become  a 

Part 1. Customer-Centric Digital Channel Renewal

compelling  core  element  of  competitiveness  amid  the  wider 

In August 2019, Woori Bank revamped its previous “One Touch Retail 

adoption of government policies in support of financial inno-

App” for mobile banking to “Woori WON Banking”, the new name 

vation and rapid changes in the financing environment driven 

indicating that Woori Bank (W) will turn on (ON) a new age of mobile 

by fintech/big tech companies. Woori Financial Group is pre-

finance. Woori Financial Group plans to integrate and manage all mo-

bile brands throughout the Group under the brand identity of “WON.” 

Woori WON Banking was developed after four months of customer 

interviews and ex-ante usability tests, in order to clearly grasp consum-

er market demands. The results thereof were applied to the UX/UI of 

WON Banking, in line with its three core concepts of “Clear”, “Fit” and 

“Lead” to provide customers with: a simple screen layout and an easy-

to-use menu (Clear); customized notifications and simple transaction 

linkages (Fit); and new financial products recommended by the Bank 

for each customer (Lead). In step with increasing roles played by non-

face-to-face financial channels, Woori Bank will equip WON Banking 

with greater user convenience and personalization, so as to develop it 

as a leading marketing platform of Woori Financial Group.

emptively responding to changes in the financial environment 

by developing innovative products and services through open-

ness and collaboration with outside parties and by bolstering 

revenue-making competencies through solidified competitive-

ness in the main business of finance. To this end, it will adopt 

agile processes based on swift decision-making and feedback 

and expand the budget, workforce and organization necessary 

to pursue digital business, thereby solidifying status as a lead-

ing digital financial company.

2019 Performance

In 2019, Woori Financial Group continued to promote the rebalancing 

of its portfolio efforts that it had worked on in 2018, in order to respond 

to the economic slowdown. With the global slowdown hampering eco-

nomic recovery in Korea, Woori Financial Group reorganized its assets 

with a focus on promising sectors. Second, It worked on institutional 

improvements to upgrade its risk management system. With stronger 

regulations in place, it built new systems on par with global standards, 

while upgrading existing systems to bolster risk management. In 

addition, it enhanced contingency plan and nation-by-nation risk man-

agement scheme, reinforcing the Bank’s crisis management capacity. 

Third, it overhauled credit evaluation models to fine-tune credit risk 

management and acquired approval from the Financial Supervisory 

Service (FSS). The credit evaluation models are kept current and re-

newed regularly every five years.

Digital Innovation Committee

• Chairman: (CEO) Woori Financial Group
• Members:  (CEO) Woori Bank / Woori Card /  

Woori Investment Bank / Woori FIS 
(Head) Strategy Planning Division / 
IT&Digital Unit, Woori Financial Group

Digital Innovation Unit

• Unit Head: (CEO) Woori Bank

Innovation Team (Blue Team)

Working Group (Organizer) - Head of IT&Digital Unit

Woori Financial Group

Woori Bank

Woori Card

Woori Investment Bank

Woori FIS

IT&Digital Unit

Digital Banking Business Group

Digital Group

Management Support Division

IT&Digital Unit

Strategy Planning Division

Management & Finance Planning Group 

Management Planning Division

Management Planning Division

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Digital Innovation

029

Part 2. Reinforcing Digital Marketing and Expanding 
External Collaboration

In 2019, Woori Bank promoted differentiated digital marketing and 

multi-dimensional collaborations with outside parties, under the goal 

of bolstering its development and marketing competencies based 

on open finance. Woori Bank is reinforcing digital direct marketing by 

working with outside platform companies and payment service provid-

ers at home and abroad that have a wide customer base, in response 

to declining branch traffic. It is also seeking to co-develop affiliated 

products and services with tech giants and major fintech companies, 

including Samsung Pay and Bank Salad. 

2020 Plans

In 2020, customer-centric changes in the financial environment are ex-

pected to intensify as government policies for financial innovation such 

as revitalization of open banking and the amendment of the three parts 

of data-related legislations become more tangible. In addition, sub-

sequent innovative services launched by fintech companies and tech 

giants are expected to fuel ever-fiercer competition among financial 

groups as well as between financial groups and fintech/big tech com-

panies. Woori Bank plans to implement major digital projects under the 

goals of: a) reinforcing digitally-driven competitiveness in the main line 

of business finance, by boosting total revenue through non-face-to-

In addition, Woori Bank promoted the development/advancement of 

face deposits and loans and by expanding non-interest income; and b) 

open banking services in response to the introduction of open bank-

scaling out digitalization throughout all sectors of finance. In particular, 

ing services by the Korea Financial Telecommunications & Clearings 

Woori Bank will expand its digital business coverage by taking such ac-

Institute in December 2019. Preparing for a full opening of its face-to-

tion as promoting the digitalization in the inherent areas of finance that 

face channels, it also bolstered marketing to revitalize open banking by 

fintech/large tech companies cannot easily replicate, such as corporate 

developing specialized products and services. 

finance and asset management.

Furthermore, Woori Bank opened Dinno Lab in April 2019 – a test bed 

center that provides fintech companies with a development environ-

ment and tech coaching services free-of-charge and intensive support 

for technological development. In June, Woori Bank built an open API 

platform, thereby creating a collaborative environment to work with 

outside fintech companies and laying the foundation to develop digital 

business models with promising companies.

Part 3. Supporting Business with New Digital  
Technologies and Reinforcing Customer Experience

In June 2019, Woori Bank introduced RPA (Robotic Process Automation), 

seeking to improve administrative work within the Bank and boost 

productivity by revamping the way it works while reducing human 

error and supporting business activities. A total of 32 RPA tasks were 

selected in 2019 and are currently under development. In 2020, Woori 

Bank plans to add more automation tasks, while pressing ahead with 

quality enhancement by internalizing sophisticated technologies. In 

addition, Woori Bank adopted an e-document system throughout its 

branches, which remarkably cut down customer wait times and expe-

dited the work handled by employees. Woori Bank also pursued further 

digital business innovations such as refined marketing endeavors that 

use models to recommend customized products and innovations that 

revitalize customer transactions, that were developed from boosted 

competencies in Big Data analysis.

In addition, it will boost digital marketing by raising non-face-to-face 

accessibility to financial products for customers, developing loan and 

deposit products exclusively available on non-face-to-face channels 

and revitalizing F/X and fund sales. Woori Bank will also upgrade mobile 

banking app services and advance its UX/UI 24/7.

Furthermore, Woori Bank will apply AI technologies to main financing 

businesses including sales/marketing, risk management, customer 

services and infrastructure, in order to build a genuine AI-powered 

bank system. To this end, Woori Bank plans to develop services avail-

able to customers, branches and head offices alike, based on AI-driven 

financial market outlooks. Woori Bank will also introduce Reg Tech to 

customer protection and internal control, which are its strong points. In 

addition, it will utilize real-time voice recognition to develop intelligent 

chat-bot services that provide consulting for customers and adopt a 

service platform based on AI and Big Data by introducing the first in-

house comprehensive cloud among Korean banks.

In an environment where financial digitalization has been acutely ac-

celerated by COVID-19, Woori Financial Group has driven forward the 

“digital first” strategy by fully realigning its Group vision and business 

management slogans, while newly establishing a control center dedi-

cated to digital strategies. In fact, the vision, “Digital for Better Life”, was 

just recently declared as the Group’s digital goal going forward and it 

has established the “Digital Innovation Committee”, led together by 

Chairman Son, Tae Seung and Woori Bank CEO Kwon, Kwang Seok, to 

oversee operations.

Woori OverviewBusiness OperationsFinancial Review030

GLOBAL BUSINESS

In 2019, Woori Bank achieved internally robust growth by ex-

Bank realized a net income of USD 192 million, up 9.3 percent 

panding networks mainly in Southeast Asia – a region of high 

YoY. Woori Bank also boosted global digital competencies by 

growth  potential  and  profitability  –  and  by  devising  local-

expanding  locally-customized  digital  financial  services  and 

ly-customized business strategies and building differentiated 

tablet branches in strategic retail branches in regions includ-

non-face-to-face  channels  Woori  Bank  bolstered  local  retail 

ing  Bangladesh,  China  and  Vietnam,  through  collaboration 

business  infrastructure  to  451 –  the  largest  among  Korean 

with other industrial sectors such as retail fintech. In step with 

banks  –  by  scaling  out  business  channels  where  growth  is 

the  global  trend  of  reinforcing  compliance,  Woori  Bank  bol-

promising: namely, Vietnam, Cambodia, Myanmar, Indonesia, 

stered internal control system such as AML and its specialized 

etc. In addition to building a global network, Woori Bank also 

workforce, building a solid business system for the sustainable 

continued to pursue the qualitative growth of its asset portfo-

growth of global business.

lio with a focus on reliably profitable assets. As a result, Woori 

2019 in Review

Net Profit

KRW 224 million 

(up 15.8% y-o-y)

NPL Ratio

0.54%

Liquidity Ratio

116.1% 
 (up 5.6% y-o-y) 

Woori Finance Myanmar
Tutu Finance-WCI Myanmar

Woori Bank China Limited

Main Focus Countries

·Indonesia   ·Vietnam   ·Philippines   ·India  
·Bangladesh   ·Cambodia   ·Myanmar

Woori Global Markets Asia 
Limited (Hong Kong)

AO Woori Bank (Russia)

Poland

London

Gurgaon

SEOUL

Tokyo

Bahrain

Dubai

Dhaka

Mumbai

Hong Kong

Yangon

Chennai

Kuala Lumpur

Singapore

Woori Wealth Development 
Bank (Philippines)

Woori America 
Bank

New York

Los Angeles

Banco Woori 
Bank do Brazil 
S.A.

Woori Bank Europe Gmbh 
(Germany)

WB Finance Co., Ltd. 
(Cambodia)

PT Bank Woori 
Saudara  
Indonesia

Sydney

Woori Bank Vietnam Limited

Group Global Network

476 total networks

(As of March 31, 2020)

12
Overseas  
subsidiaries 

14
Overseas 
branches

8
Overseas 
subbranches

5
Representative  
offices

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Global Business

031

2019 Performance

Expanding the Global Network

Woori Bank started to go global by opening its first overseas branch in 

November 1968 in Tokyo, becoming the first Korean commercial bank 

to do so. Since then, its interest in international markets has remained 

active. In 2014, Woori Bank became the 1st Korean bank to acquire 

a bank listed overseas (in Indonesia), subsequently launching Woori 

Saudara Bank. In 2016, Woori Bank acquired a local savings bank in 

Building a Relationship with Global Banks

Woori Bank is leading the way in providing financial support for Korean 

companies with an overseas presence and with local blue chip compa-

nies by securing stable credit lines through cooperation with global-

ly-renowned banks. Woori Bank is also contributing to the revitalization 

of export-import transactions among global companies by engaging 

in various means of trade finance including foreign bills purchase, L/C 

transactions such as banker’s usance and payment guarantees. 

the Philippines, and Woori Bank is in the process of expanding synergy 

Intensifying Compliance and Internal Controls

by collaborating with its partner, the Vicsal Group. In June 2018, Woori 

In line with the stricter compliance requirements of financial authori-

Bank acquired WB Finance, a savings bank in Cambodia, expanding 

ties around the world, Woori Bank upgraded AML/sanctions filtering 

business coverage throughout Cambodia. It also launched Woori Bank 

system and realigned its work manual after collaborating with a con-

Europe in Germany in November 2018, paving the way for entry into the 

sulting firm to diagnose current compliance status at its domestic and 

European market. In 2019, Woori Bank opened five branches in Viet-

overseas branches. Woori Bank also boosted competencies in global 

nam including Ha Nam, Da Nang and Vinh Phuc, accelerating localized 

compliance by holding weekly ‘Global Compliance Working-Level Com-

business. It also continued to seek organic growth in Bangladesh and 

mittee’ meetings which invited relevant departments from the head 

Myanmar. Through these efforts, Woori Bank built a global network 

office to share ideas on improvement suggestions and review support 

of 451 branches, the largest among Korean banks. In June, it acquired 

provided by the head office. Woori Bank is also striving to bolster ex-

the approval for merging two local subsidiaries in Cambodia – Woori 

pertise by training compliance personnel with both in-house programs 

Cambodia Finance and WB Finance – thereby laying a springboard to 

and those that are outsourced to specialized external institutions.

become a local financial leader. These initiatives demonstrate its overall 

achievement in the qualitative growth of global network.

Securing the Drive for Sustainable Growth of the  
Global Business

To secure the drive for the sustainable growth of global business, Woori 

Bank pursued internally robust growth with a focus on high-yield core 

assets. To this end, it reinforced business competencies with a two-track 

strategy based on different economic and financial environments where 

it has presence: localization in emerging markets and CIB business-driv-

en approaches in developed markets. In emerging markets, local sub-

sidiaries reinforced market dominance through proactive localization 

strategies such as introducing special product line-ups for local retail 

customers. In advanced economies, Woori Bank focused on reinforcing 

competitiveness in corporate finance such as IB and FX businesses.

2020 Plans

In 2020, the Global Business Group plans to carry out balanced and 

stable growth through customer-centric marketing and business in-

novation. Woori Bank will build a growth model based on partnerships 

with customers through specialized business, targeting core custom-

ers at each branch. Woori Bank will also reinforce localized business 

by developing a variety of customer-tailored products and services. 

In the Southeast Asian regions of promising growth potential, Woori 

Bank will seek internally robust quantitative and qualitative growth of 

global network through organic growth and strategies to secure core 

retail hubs by integrating or relocating existing branches. In Cambodia, 

Woori Bank will maximize synergy by completing the merger of its two 

subsidiaries and fully launching the integrated business. Woori Bank 

Boosting the Global Digital Business Infrastructure

will elevate digital platform by completing the global mobile banking 

To respond to changes in the global financial environment and to lead 

the trend, Woori Bank is continuing to bolster competitiveness in non-

face-to-face business channels. It revitalized the ODS business by 

expanding tablet branches in Indonesia. Woori Bank also enhanced 

customer convenience by adding payment services such as QR Pay via 

mobile banking in Vietnam and Cambodia. Furthermore, alliances with 

other industrial sectors such as local fintech thrived, expanding its local 

retail business based on non-face-to-face channels that offer exclusive 

products: Woori Bank aligned with Financial OneConnect in China to 

offer online auto loans; and for Grab drivers in Cambodia, Woori Bank 

offered exclusive automobile/motorbike purchasing loans.

renewal project in H1, currently underway to reinforce global digital 

competencies. Based on this project, Woori Bank will hasten digital 

transformation by expanding business in mobile-only credit loans and 

deposit products, non-face-to-face international money transfer and 

payment services. Going forward, Woori Bank will respond to global 

economic uncertainties with systematic risk management and build an 

internal control system that meets global standards by meticulously 

managing work processes, thereby becoming a leading bank in Asia.

Woori OverviewBusiness OperationsFinancial Review032

RISK MANAGEMENT

The  US-China  trade  conflict  that  began  in  2018  has  slowed 

Portfolio Rebalancing

global economic growth and has caused a significant impact 

Woori Bank has rebalanced its portfolio as part of the strategy to min-

on the Korean economy whose trade is heavily reliant on the 

imize impact from the economic downturn since 2018. With Korea’s 

two nations. As a result, a trend of low growth in the 2 percent 

exports in decline, corporate financial soundness is expected to only 

range per annum continues in Korea. In addition, sluggish do-

get worse. As such, Woori Bank applied varied exposure thresholds 

mestic demand has put sole proprietors in peril and has pushed 

up loans. Outstanding household loans set a new record each 

year. If this situation continues, uncollectable debt will surge, 

which will undermine the asset soundness of banks, pushing up 

bad debt expenses and bringing down capital adequacy ratios. 

Woori Financial Group is at the crossroads of a pivotal moment 

when risk management takes on  more  importance  than  ever 

before. Woori Bank is aware that risk management must take 

by predicting growth rates in accordance with the industrial outlook, 

in order to induce its assets to grow in promising sectors. For assets in 

sectors that are growing too quickly such as in real estate leasing, Woori 

Bank took restrictive measures to pace that growth. As a result, asset 

soundness improved to an NPL ratio of 0.4 percent by the end of 2019. 

Improving the Risk Management System  
and Institutions

Supervisory authorities at home and abroad implement a wide range 

priority and is bolstering its system in a continuous endeavor 

of regulations in regard to risk management, affecting a number of sys-

to become a steadfast and sustainable financial enterprise, a 

tems. Whenever regulations are revised, systems need to be upgraded 

bulwark against external shock.

accordingly. In 2019, Woori Bank enhanced its ALM system in line with 

2019 Performance

IRRBB (interest rate risk in the banking book) and built a derivatives 

evaluation and verification process in step with stronger regulations on 

derivatives. Woori Bank also developed a CSA (credit support annex) 

In 2019, Woori Financial Group continued to promote the rebalancing 

collateral management system.

of its portfolio efforts that it had worked on in 2018, in order to respond 

In addition, Woori Bank bolstered risk management by developing and 

to the economic slowdown. With the global slowdown hampering eco-

implementing risk management systems or building upon the existing 

nomic recovery in Korea, it reorganized assets with a focus on promis-

ones including the IB yield analysis system, the corporate early-warn-

ing sectors.

ing system and the BIS ratio calculation system.

Second, Woori Financial Group worked on institutional improvements 

Meanwhile, Big Eye, the first Big Data-based corporate client analysis 

to upgrade risk management system. With stronger regulations in 

system developed by a bank in Korea, is utilizing a wider range of data 

place, Woori Financial Group built new systems on par with global stan-

and is expanding its coverage in doing so. Woori Bank is also develop-

dards, while upgrading existing systems to bolster risk management. 

ing a corporate bad debt detection system that will issue warning sig-

In addition, Woori Financial Group enhanced contingency plan and na-

nals after analyzing the bad debt patterns of companies.

tion-by-nation risk management scheme, reinforcing the Bank’s crisis 

management capacity.

Third, Woori Financial Group overhauled credit evaluation models to 

fine-tune credit risk management and acquired approval from the Fi-

NPL Ratio (Group)

nancial Supervisory Service (FSS). The credit evaluation models are kept 

current and renewed regularly every five years.

1.48%

0.99%

0.85%

-0.09%p

0.54%

0.45%

2015

2016

2017

2018

2019

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Risk Management

033

On the institutional front, Woori Bank overhauled contingency plan to 

2020 Plans

prevent any crisis in the financial market from permeating the Bank. 

Woori Bank resets monitoring indicators and triggers to better per-

Woori Bank’s two major projects of 2020.

ceive signs of crises, while inspecting and complementing action plan 

First project is regarding emerging risk management. 

by level of risk, enabling to respond effectively. In addition, Woori Bank 

aligned risk levels with those applied to the contingency plan of the 

holding company, ensuring consistency with the crisis management 

systems of the holding company and the Bank. 

Emerging risk refers to an upsurge in a risk that accompanies the dra-

matic growth of an asset. For example, as Woori Bank expanded  global 

businesses in a bid to secure new income sources, its global assets and 

IB Business Group assets grew significantly. In addition, the increasing 

Lastly, Woori Bank improved nation-by-nation risk management 

demand for hedging against fluctuations in interest rates and f/x rates 

scheme. Previously, Banks had only imposed credit ceilings on a nation-

has increased derivative transactions, while the growth of non-face-

al basis. However, in consideration of the risk that a national crisis could 

to-face transactions have accelerated the rise in digital and/or remote 

potentially have on nearby regions, Woori Bank recently established 

loans. Such fast-growing assets entail fast-growing risks that require 

credit thresholds at the regional level.

intensive management. 

Enhancing the Credit Evaluation Model

Woori Bank operates two credit evaluation models: one for corporate 

borrowers and another for retail borrowers. The credit evaluation mod-

els calculate the expected default rate of the borrower and evaluate 

their credit ratings. In 2019, Woori Bank enhanced both the retail and 

corporate models by incorporating the latest data and obtained the FSS 

approval.

In order to reinforce the management of emerging risks, Woori Bank 

will widen its scope of monitored assets at overseas branches and 

in the IB Business Group. Woori Bank will conduct inspections on a 

regular basis and report findings to the management. Thresholds on 

transactions in derivatives will be managed more intensively and man-

agement system of derivatives transaction counterparties will be en-

hanced. For non-face-to-face loans, Woori Bank will analyze the inher-

ent risks of borrowers and flexibly operate lending approval strategies. 

The revamped corporate credit evaluation model reflected the charac-

teristics of SOHO loans that have recently been growing in Woori Bank’s 

Next, bolstering credit risk management.

portfolio with a lower default rate compared to corporate clients. The 

With the slowing global economy dampening exports, corporate per-

new model also refined credit evaluation by adding sharply defined 

formance is projected to decline. Global credit rating companies are 

financial indicators. The retail credit evaluation model enhanced pre-

presenting negative outlooks for Korean companies and with no sign 

cision by segmenting its system of pools, or groups that display similar 

of an economic recovery, Korean companies may be downgraded en 

risk characteristics. Woori Bank also newly developed a model dedi-

masse. Furthermore, household loans also need to be managed due to 

cated to micro-financing and another to non-face-to-face channels, in 

the high delinquency rate of borrowers with mid-to-low credit ratings.

response to the growing loans extended to borrowers with mid-to-low 

credit ratings.

Intensive management of the high-risk group is needed to prepare 

against surging risks involving corporate and household loans. As 

These improvements to credit evaluation models enabled Woori Bank 

such, Woori Bank will check on borrowers that are on the performing/

to measure the credit risk of borrowers more meticulously. By imposing 

non-performing borderline. Woori Bank will also review the criteria for 

adequate credit ratings and preventing bad debt, the new models are 

handling loan products. and also devise a separate set of management 

expected to contribute to greater asset soundness.

measures for high-risk borrowers and high delinquency rate products, 

in order to minimize their impact on soundness. Furthermore, Woori 

Bank will act preemptively to prevent bad debt by conducting pinpoint 

loan reviews on sectors or regions showing a growth in risk. 

Woori OverviewBusiness OperationsFinancial Review034

SOCIAL RESPONSIBILITY

Woori Financial Group’s  
Social Contribution

Inclusive Finance

Strategies & Characteristics

Support for microfinance

Woori Financial Group engages local communities in social contribu-

Woori Bank provides wide-ranging support for microfinance, in order 

tion activities to realize the value of the vision, “Benefit from Finance, 

to continue realizing the social value of finance by lifting the burden of 

Warmth from Sharing.” Love for People, Pursuit of Happiness and Ful-

financial costs for ordinary citizens and to grow alongside them. With 

fillment of Hope are the three core values it aims to achieve under the 

its notable microcredit product, “New Hope Spore Loan,” Woori Bank 

slogan, “Better Together.” Specific activities include fostering the future 

handled KRW 615.6 billion at the end of 2019. Also, non-face-to-face 

generation, supporting the underprivileged, spreading the spirit of 

channels have been opened since April 2019, providing active support 

philanthropy and protecting the environment. Woori Financial Group 

to the financially marginalized who find it difficult to visit branches. In 

will continue to carry out social contribution actives that society truly 

addition, in September 2019, Woori Bank launched “Sunshine Loan 17” 

needs, thereby generating social value.

as part of the government policies to support microfinancing. “Sun-

Vision

Benefit from Finance, Warmth from Sharing

shine Loan 17” is extended to borrowers who earn an income but are 

held back by their low credit rating from accessing first-tier financial 

services. Previously, these borrowers could only resort to going to 

second-tier financial institutions or loan sharks, but “Sunshine Loan 17” 

allows them entry into first-tier financial services. As of the end of 2019, 

KRW 24.1 billion of “Sunshine Loan 17” was extended to around 3,060 

financially vulnerable borrowers. Meanwhile, Woori Bank selected 

Core Value

Humanity

Happiness

Hopefulness

branches that demonstrate a high demand for microcredit as “Woori 

Characteristics

Hope Finance Plaza” and presented asset management and debt re-

structuring services to ordinary citizens.

Furthermore, Woori Bank contributed KRW 1.257 billion in 2019 to the 

Korea Inclusive Finance Agency, in support of the microfinancing prod-

CSR strategies aligned with 
SDGs, aimed to manage business 
sustainably and create social value

CSR strategies with five key words 
to be “Better Together”

uct, “Sunshine Loans for University Students and Young People.” This 

contribution is used to provide guarantee when refinancing the loans 

1 Inclusive finance

Facilitating continuous, 
inclusive and sustainable  
economic growth, 
creating jobs

2 Fostering the future 

generation
Guaranteeing inclusive, 
equitable and decent 
education, promoting 
lifelong learning 
opportunities

3 Supporting the 

underprivileged 
Reducing inequality 
between and within 
nations, contributing to 
social integration

4 Spreading the mecenat  

spirit of philanthropy
Spreading cultural value by 
sponsoring Korean arts,  
culture and sports

5 Protecting the 

environment: 
Responding to climate 
change, protecting and  
restoring a sustainable 
ecosystem

extended to youths and university students to lower interest rates.

Support for SMEs and SOHOs

Woori Bank became the first financial institution to initiate consulting ser-

vices for SMEs (SOHOs) in 2001. Today, experts including certified accoun-

tants and tax accountants at the Bank provide SMEs and SOHOs custom-

ized consulting services across-the-board, from business management 

and finance to tax issues. In 2019, with an aim to intensify support for start-

ups by small merchants, Woori Bank established Woori Support Centers 

for Small Merchants in Seoul/Gyeonggi (Jongro, Myeong-dong, Eunpyeo-

ng, Pangyo) and provincial areas (Busan), where consulting programs are 

run for promising start-ups.

Woori New Hope Spore Loan

(Unit : KRW in trillions)

2017

2018

2019

*Accumulated

2.11

2.63

3.33

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Social Responsibility

035

Fostering  
the Future Generation

Supporting  
the Underprivileged

Woori FIS Project to Foster  
Future IT Talents

Social Contribution Campaigns  
of Woori Financial Group

Woori FIS provides easy and fun programming language education for 

Woori Financial Group conducted a Group-wide CSR campaign in Feb-

marginalized children and youth. In addition, Woori FIS selects 70 un-

ruary 2019 with domestic and global subsidiaries and branches in 26 

derprivileged students from specialized (vocational) high schools and 

nations, under the topic, “Good Together!”.

provides them with scholarships. In-house IT experts also volunteer 

for mentoring programs, offering opportunities to students to develop 

their career and cultivate expertise.

1 Company 1 School Financial Education

Since 2015, Woori Bank has been taking part in the “1 Company 1 

School” Financial Education campaign as one of the initiatives of the 

“Top 20 Financial Custom Reform Project” by the Financial Superviso-

A total of 22 overseas networks in nations such as the US, China, Cam-

bodia, Brazil and India mobilized 317 employees to CSR activities tai-

lored to local needs. These needs included initiatives such as the sup-

port for the disabled and the marginalized, environmental clean-ups 

and the improvement of educational facilities. In Korea, 721 employees 

from 64 branches altruistically helped their neighbors in need and do-

nated KRW 115.4 million to social welfare organizations.

ry Service, striving to enhance public understanding and raise aware-

In October 2019, second-half of CSR campaign was carried out with 

ness regarding sound financial practices. All nationwide branches of 

1,144 employees from 97 branches at home and abroad, providing 

Woori Bank have agreements with elementary, middle or high schools 

moral support, hosting cultural sharing events and donating daily ne-

and are providing financial education in ways suitable to each region 

cessities for underprivileged elderly citizens, persons with disabilities 

and school, including through outreach education, field trips to bank 

and children at social welfare facilities and community children’s cen-

branches and mobile branch education. In 2019, the Bank concluded 

ters. Furthermore, Woori Financial Group donated KRW 147.874 million 

agreements with 489 schools and provided 112 sessions of financial ed-

to social welfare facilities in vulnerable communities, directly contribut-

ucation to a total of 7,464 students.

ing to the reduction of inequality among local communities by support-

ing daily life, improving welfare and sharing cultural benefits. Woori 

Financial Group will continue its support projects in 2020, developing 

alongside communities through proactive CSR activities and sharing 

with neighbors.

Woori FIS Aid for children with cancer and 
their rehabilitation treatment

Woori Bank Support to invite children 
from rural areas to Seoul

Woori Financial Group produced and distributed Woori  
Hope Boxes (daily necessities) for the underprivileged  

Woori OverviewBusiness OperationsFinancial Review036

Spreading  
the Mecenat Activity

Protecting  
the Environment 

Healing Concert for Youths

Woori Bank has been running the “Healing Concert for Youths” project 

Environmental protection  
campaign: “Woori Protects the Earth”

since 2018, sending an orchestra to perform classical music at schools 

In order to entrench a culture of eco-friendliness within the Bank and 

for children who have little opportunity to come across such music. 

facilitate eco-friendly business management, Woori Bank conducted 

The Healing Concerts are a part of its culture and arts project to raise 

a bank-wide environmental protection campaign in July and August 

awareness of disabilities and inequality among future generation by 

2019 entitled, “Woori Protects the Earth.” During the campaign period, 

presenting collaborative works of disabled and non-disabled perform-

12,893 employees of Woori Bank joined the commitment to green 

ers. More than 7,000 students in 12 schools attended its concerts in 

action and refrained from using disposable paper cups, consequently 

2019, and from it, became more aware of disabilities and enhanced 

using 116,000 fewer paper cups than the year before. Employees also 

their musical appreciation.

Woori, Warm Voices

saved energy by shutting off the power of their office equipment before 

going home. In addition, employees collected 342 reusable shopping 

bags and donated them to traditional markets in a bid to reduce the 

For visually impaired children placed in the blind spots of culture, Woori 

use of disposable plastic bags. Also, an AI-driven recyclable resource 

Bank implemented the “Woori, Warm Voices” campaign. The Bank 

recovery robot was installed in the head office building of the Bank, 

produced 340 high-quality audiobook CDs with the participation of 

spreading the culture of recycling. Through all these efforts, Woori 

professional voice actors and donated them to schools for the blind and 

Bank led the way in protecting the environment by engaging in various 

e-libraries, along with 120 CD/MP3 players that can play the audiobooks, 

eco-friendly activities as part of daily life.

thereby promoting cultural life and learning opportunities for visually 

impaired children. Woori Bank will continue to undertake projects to 

“Woori Finance Forest of Life” Project

provide cultural and learning support for visually impaired children, in 

Woori Bank engaged in forestation endeavors to bring back the school 

order to raise the level of social interest in persons with visual disabilities.

forest of Inheung Elementary School in Goseong – one of the areas that 

fell victim to the wildfire that swept the Gangwon Province. The Bank 

donated KRW 200 million to the school and carried out a forestation 

project called, “Woori Finance Forest of Life,” in order to revitalize the 

natural environment of the community. During the forestation peri-

od that spanned six months from June 2019, 130 tall trees and 3,360 

shrubs were planted in an area of 700m2 to restore the ecosystem dam-

aged by the fire. The newly planted species were mainly indigenous or 

capable of mitigating wildfires. A resting area and forest playground 

were also created, turning the lively forest into a harmonious place of 

education for nature and repose for residents.

Healing Concert for Youths

Woori, Warm Voices

Woori Protects the Earth

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Social Responsibility

037

Woori Multicultural  
Scholarship Foundation and  
Its Main Project

Woori Multicultural Scholarship Foundation

Furthermore, the Foundation deploys a number of culture and welfare 

In 2012, Woori Financial Group contributed KRW 20 billion and estab-

support projects for the stable settlement and thriving lives of multicul-

lished the Woori Multicultural Scholarship Foundation. As the first of its 

tural families, including projects to enhance study room environments 

kind in the financial sector, the Woori Multicultural Scholarship Founda-

for multicultural children, supportive programs for the cultural life of 

tion is leading the way in supporting the healthy growth of multicultural 

multicultural families and outstanding multicultural programs. 

children and the stable settlement of multicultural families in Korean 

society.

Scholarship Program for Multicultural Children

In 2019, Woori Multicultural Scholarship Foundation selected 400 stu-

dents for scholarships of KRW 626 million. In addition, the Foundation 

provides scholarships for multicultural students with special skills in 

sports, linguistics, etc., so that they may further enhance their talents. 

This scholarship is available for receiving education and training, ac-

quiring qualifications and covering expenses for participating in com-

petitions.

The Foundation’s scholarship recipients in universities have formed the 

“Woori Nuri” supporters group, which meets each month. Scholarship 

students engage in a variety of programs including volunteer activities 

and team projects that produce videos about songs they wrote to raise 

awareness of multiculturalism, novels on related topics and compari-

son of different food and cultures.

Culture and Welfare Support Projects for  
Multicultural Families

Woori Multicultural Scholarship Foundation hosts a joint wedding cer-

emony for multicultural couples who are unable to afford a wedding. In 

2019, the Foundation sponsored the entire wedding ceremony, includ-

ing the wedding reception and honeymoon, for 10 multicultural cou-

ples. This is helping multicultural families to firmly establish themselves 

as active members in Korean society. 

During the summer vacation, a group consisting of multicultural chil-

dren in middle and high schools, as well as scholarship students from 

universities, embarked on a trip to experience global culture. The group 

visited Singapore – one of the most multicultural and multiracial na-

tions in the world and experienced its history, culture and ecosystem. 

The group also visited the Singapore branch of Woori Bank and the Na-

tional University of Singapore and communicated cross culturally with 

local students.

Supporting the Scholarship for Children 
from Multicultural Families

Supporting the Culture and Welfare of 
Multicultural Families

Supporting Excellent Programs for 
Multicultural Families

Woori OverviewBusiness OperationsFinancial Review038

S P E C I A L   I S S U E

Woori Financial Group is  
doing its best to respond  
to COVID -19

While  COVID-19  has  swept  the  world  with  devastation  and  has  offi-

cially  been  declared  a  global  pandemic,  Korea’s  response  to  the 

virus has been hailed as an exemplary model throughout the world. 

As  COVID-19  threw  the  world  into  a  “mobility  crisis,”  Korea’s  efforts 

to  prevent  the  infection  have  widely  been  praised  for  its  success  in 

quickly  and  methodically  calling  to  arms  the  power,  intellect  and 

resources of an open democracy. Even amid the peak of the outbreak, 

Korea’s  measures  never  called  for  the  closing  of  borders,  let  alone 

restricting  domestic  mobility.  Such  openness  and  well-devised  pre-

vention measures have been applauded for their pan-governmental 

approach, legislative and administrative systems and flexibility in pol-

icy flexibility.

Woori Financial Group  
Maintains Solid Fundamentals with 
Swift Response to COVID-19

After  a  sober  analysis  of  the  economic  turmoil  and  impact  that 

COVID-19  may  bring,  Woori  Financial  Group  established  a  Commit-

tee  for  Emergency  Measures  for  Business  Management  to  serve  as 

the control tower of the Group in managing this crisis. The Commit-

tee devises measures to respond to the crisis Group-wide, boost cus-

tomer support and add momentum to national efforts to overcome 

the  crisis.  Furthermore,  with  volatility  in  the  global  financial  market 

growing dramatically more volatile, the Committee quickly inspected 

Woori Financial Group is making all-out efforts of its own to help con-

domestic  and  overseas  fund  assets  and  initiated  monitoring  efforts 

tain the spread of COVID-19. Woori Financial Group is offering not only 

to activate the FX contingency plan if needed. In the post-COVID-19 

financial support to SMEs and small merchants, but also various activi-

world, the Committee plans to review a host of scenarios to prepare 

ties to share with local communities. To this end, Woori Financial Group  

for even the most extreme crisis situations, adjust and manage busi-

strives to minimize the economic toll of the virus on customers and to 

ness  goals,  actively  cooperate  with  financial  authorities  and    make 

fulfill social responsibilities as a financial group.

policy suggestions and seek various measures to support customers.

Relief kits for the  
vulnerable

The Chairman presides over an emergency meeting with subsidiary CEOs

Lunch boxes for  
medical staff

Financial difficulties 
counseling

Global Goods Support
(Indonesia - Protective clothing 
and disinfectants)

WOORI FINANCIAL GROUP  ANNUAL REPORT 20191Special Issue

039

Anseong Training Center was 
offered as a COVID-19 daily  
treatment center

Click! Woori Together Cloud  
Funding for the underprivileged  
in the face of COVID-19

Woori Financial Group delivers hand-
made meal boxes to Daegu healthcare 
providers swamped by COVID-19

Fulfilling Social  
Responsibility as a Financial 
Group and Implementing  
Support Projects

Woori Financial Group has launched wide-ranging support projects since the early stages of the 

pandemic,  standing  alongside  the  people  of  Korea  to  overcome  the  hardship  together.  In  order 

to surmount this national crisis, Woori Financial Group will not only provide financial support as a 

financial institution, but fully mobilize all available resources at the Group level to fully carry out 

social responsibility.

Financial Support

Non-Financial Support

•  Distributed Onnuri gift certificates (useable at traditional markets) 

•  Distributed Onnuri gift certificates (useable at traditional markets) 

to employees as a means to reinvigorate the markets 

to employees as a means to reinvigorate the markets 

•  Extended consignment guarantee agreement loans under the  

second government program for small merchants

•   Provided extension on maturity and grace periods on interest 

rates for loans secured by a letter of guarantee

•   Operated counseling windows throughout all branches to assist 

customers with financial difficulties triggered by COVID-19

•  Provided extensions on maturity and grace periods on interest 

rates for loans to companies impacted by COVID-19

•  Extended interest-subsidized loans with ultra-low interest rates 

for small merchants

•  Woori Multicultural Scholarship Foundation selected 430 student 
recipients: For both multicultural minority children in primary and 
secondary schools and/or for children whose parents’ business  
suffered profit losses due to COVID-19 

•  Extended the “Energy Lunch Box” project for healthcare providers 

in Daegu (until May 14)

•  Opened up the Anseong Training Center to serve as a daily  

treatment center

•  Donated 5,000 hazmat suits to Indonesia

•  Joined the “Good Landlord Campaign”

•  Provided grace periods on credit card billing; lowered interest 

•  Provided food items to the underprivileged in the Daegu-Gyeongbuk 

rates and provided grace periods on the repayment of card loans

region

•  Offered Woori Card emergency livelihood loans

•  Opened ad hoc market to help farmers impacted by COVID-19

•  Lowered or exempted delinquency interests; deleted delinquency 

•  Installed protective acrylic screens at branches to protect  

records

customers from infection

•  Shortened the deposit cycle for merchant accounts

•  Utilized the crowd funding platform, “Click! Woori Together” to  

•  Provided grace period on loan repayments and exempted  
delinquency interests for companies impacted by COVID-19

donate relief funds

•  Provided masks to a social welfare center in Mapo-gu, Seoul

•  Provided Personal Protective Equipment (PPE) items to customers

•  Provided respiratory disease prevention kits to marginalized families

•  Installed protective acrylic screens at branches to protect custom-

ers from infection

•  Donated Personal Protective Equipment (PPE): 10,000 dental masks, 

100 bottles of hand sanitizer

Woori OverviewBusiness OperationsFinancial Review23BUSINESS 
OPERATIONS

With the 4th industrial revolution 

underway, the market conditions 

are changing and evolving rapidly. 

Woori Bank will lead this new era, 

turning challenges into opportunities, 

diversifying its revenue sources and 

achieving stable growth. 

Woori Bank will make sure to repay 

their trust with bigger profits and 

enhanced levels of satisfaction.

Reliable Financial Services  
through Balanced Growth

(Unit : Thousands Persons)

23,507

Total Customers of Retail Banking

1,032

No. of Foreign Customers

1,660

No. of SOHO & SME Customers

Loans in Won (Bank)

(Unit : KRW in trillions)

+4.3 %

211

220

200

2017

2018

2019

Woori Bank

Woori Card

Woori Investment Bank

042

072

074

Woori Fund Services 

Woori Asset Trust

Woori Asset Management

Woori Finance Information System

076

Woori PE

080

081

083

085

Woori Finance Research Institute

Woori Credit Information

077

078

Woori Global Asset Management

087

042

WOORI  
BANK

Digital
Innovation

Woori Bank has consistently spearheaded bank-wide operations for  

digital transformation under a strategy that aims to lead digital  

innovation and conducted digital-focused organizational reshuffling  

to respond rapidly to the changing market. Moreover, Woori Bank  

intensified competencies to utilize digital technologies including AI,  

big data and RPA as core values of a ‘customer-oriented approach’ and  

‘enterprise-wide productivity innovation’ and transformed mobile  

banking services.

7 Consecutive years
 'The Asian Banker  
Transaction Awards' 
Received the awards for Best Cash 
Management Bank at the Asian Banker 
Transaction Awards 2019

451 Footholds
In 26 nations, forming the  
largest global network 

among Korean commercial banks 
(As of the end of Dec, 2019) 

19 billion
Invested in 20  
innovative SMEs 

with the largest growth potential

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Retail Banking

The Retail Banking Business 
Group develops marketing plans, 
provides products and services 
and establishes channel strategies 
for its retail customers. The Group 
constantly strives to efficiently and 
proactively meet changes in the 
financial environment and provide 
value to retail customers.

Woori Bank

043

2019 Performance

In 2019, Woori Bank provided innovative and differentiated products and services to 23.5 million 

retail customers. The bank broadened its customer base through partnerships involving contents 

that are competitive in target demographics. To reach parents with newborns and toddlers, the 

bank have partnered with the globally popular character, Pinkfong, and to market to the youth, it 

has secured an e-sports (LCK, League of Legend Championships Korea) sponsorship agreement. 

To become a primary banking partner for more customers, Woori Bank secured new Prime Power 

Loan (PPL) agreements for employees of businesses that have prime credit ratings and has also 

handled the loans related to employee stock ownership plans (ESOP) for companies going pub-

lic with initial public offerings (IPO). In the effort to boost customer satisfaction, the bank offers 

services that enable customers to handle banking transactions without needing to adhere to the 

constraints of time or place: Tablet Branch provides onsite banking services that enable employees 

to easily get to the customers; and WiBee Smart Branch allows automated WiBee Smart Kiosks to 

handle transactions. 

Senior Plus+, the Very First Financial Brand Targeting Seniors 

Woori Bank’s Senior Plus+ is the first of its kind in the financial sector and is a specialized brand for 

seniors that targets the 50-plus population. The term ‘Senior Plus+’, means that it adds (+) satisfac-

tion to the four key areas of post-retirement – finance, health, leisure and relationships – to help 

seniors more fully enjoy their golden years. To live up to its name, the dedicated website for Senior 

Plus+ provides not only financial services including pre- and post-retirement financial planning but 

also various other non-financial affiliated services that offer real-life benefits. Moreover, the bank 

opened senior-only gathering places called ‘Senior Plus Centers’ where it has hosted seminars 

where it has invited customers, to ensure that the service platform covers both online convenienc-

es and personable offline venues. Woori Bank also launched Senior Plus Woori Package – a group 

of savings and installment savings products that allow customers to freely deposit or withdraw 

funds, while enjoying preferential interest rates/fees along with various other services. In addition, 

the bank enhanced public image by holding a public competition on senior plus retirement plans in 

alliance with a major daily newspaper, Dong-A Ilbo, and raised its brand value by securing partner-

ship agreements with relevant organizations to generate jobs for seniors.

BI Image

Public Competition on  
Senior Plus Retirement Plan 

Partnership Services Offered by Senior Plus+

Woori OverviewBusiness OperationsFinancial Review044

Total Customers of Retail 
Banking

(Unit: thousand customers)

YoY  

+448

23,507

2019

23,059

2018

New Product Lineup by Life Stage Brand Strategy,  
Aiming to Attract New Customers and Make Woori the Primary Banking  
Partner for Existing Customers

Woori Bank offers customized products and services in line with life-cycle brand strategy in order 

to attract new customers and become the primary banking partner for the existing customers. 

While offering school banking to support school project marketing that targets youths, the bank 

revitalized retirement pension business and salary wire transfer services for teachers and school 

staff. Woori Bank sponsored the first “Pitching Festival” hosted by the Seoul Metropolitan Office of 

Education aimed at bolstering the capacities of student job seekers from specialized (vocational) 

high schools by helping them sharpen their self-introduction and content-handling skills. The 

bank continues to operate a pool of university student publicity ambassadors to enhance the value 

of its youth brand, Twenty Woori, and opened up a dedicated lounge. Woori Bank launched the 

First-Salary Woori Bankbook for social beginners, offering preferential fees and enhanced services 

to retain their business and to become their primary bank. Celebrating the 120th anniversary of 

the founding of Woori Bank, the bank launched the Woori 120th Customer Companion Deposit 

product that offers long-term customers a maximum 0.6-percent and 1.1-percent interest rates on 

Total Loans of Retail Banking

savings accounts and installment savings accounts, respectively. 

(Unit: KRW in trillions)

121.0

115.1

Optimized and Efficient Distribution Channel Networks

In step with the shifting financial landscape, Woori Bank quickly entered into markets that called 

for an increased demand for financial services, including newly developed neighborhoods, central 

business districts and up-and-coming areas, while merging and relocating branches with de-

clining business or overlapping geographical coverage. While 11 new branches opened, 14 were 

merged, and 16 were relocated; as of the end of 2019, a total of 874 branches were in operation. To 

boost the competitiveness of its sales organization leveraging a highly effective channel strategy, 

the bank continues to operate Dedicated Branches for Retail Banking, reinforcing sales compe-

tencies in the retail business. Under this distribution system, financial centers can concentrate on 

YoY  

+5.1%

2018

2019

corporate business and dedicated branches can focus on retail. In order to raise efficiency in per-

Total Deposits of Retail Banking
(Unit: KRW in trillions)

sonnel management and bolster the competencies of its employees, the bank also run separate 

windows for corporate banking, total consulting and deposits; a Total Consulting Team as an inte-

grated window for corporate and retail banking; and a Deposit Total Consulting Team that brings 

together retail banking and deposits.

100.5

90.7

2020 Plans

YoY  

+10.8%

2018

2019

The Retail Banking Business Group aims to become a retail leader deeply trusted by its custom-

ers. It will continue to provide new products and services that bring true value to the customers 

through initiatives like the “Woori Customers, Thank You” project. The group will continue to 

upgrade the life-cycle strategy and pursue partnerships with OTT companies in step with digital 

trends. Also, high on the list will be to reinforce the competitiveness of core products such as PPL 

and rebuild the sales process for non-face-to-face credit loans to enlarge prime assets driven by 

non-face-to-face channels. The group will fulfill its social responsibility by supporting microfinance 

and providing financial education. Furthermore, it will continue to fulfill the role as the No.1 bank 

that stands alongside customers by allocating efficient services in the field of microfinance, while, 

on the channel side, pursuing optimization of branches by type, taking into account the financial 

scale, characteristics and customer profiles of each region.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Woori Bank

045

Corporate Banking

2019 Performance

In 2019, the Corporate Banking Business Group maintained its number one market share in loans as 

a primary creditor. Woori Bank also hosts the Woori Diamond Club, which is a social gathering of the 

CEOs from large corporate customers, and serves as an effective channel to anticipate the various 

financial needs of customers in advance and strengthen customer relations. As corporate social re-

sponsibility has become a current focus in today’s society, the bank strives to develop products that 

will support the mutual growth of companies and to build a culture of cooperation. As of the end of 

2019, the Corporate Banking Business Group (including Corporate Finance Centers) is managing a 

total of KRW 23.9 trillion in assets, with an operating income of KRW 760.5 billion.

Strengthening Relationship on a Continual Basis 

As the corporate customers become major global players, the speed and breath of their financial 

needs are continually evolving. The Woori Diamond Club that Woori Bank has been operating since 

2003 acts as a channel to strengthen customer relationships and understand the specific financial 

needs of the customers in a timely manner. This enables the bank to provide services that respond 

to an economic trajectory that is constantly on the move. 

Supporting ‘Sangsaeng ’(mutual growth) for Large Companies and SMEs

Woori Bank offers sangsaeng product packages in which it enters into business agreements with 

large corporate customers and provide loans with low interest rates to SMEs. In 2008, the bank 

launched the Sangsaeng Loan for Partners of Large Companies; and as of the end of 2019, it has 

extended a total of KRW 787.2 billion in loans to 2,549 firms through this product. In 2013, the bank 

developed the Woori Sangsaeng Partner Loan, a loan package for settlements, and upgraded the 

relevant system in 2015; and as of the end of 2019, it offered a total of KRW 440.6 billion in loans to 

6,157 companies. As the banking partner of the largest pool of conglomerate customers in Korea, Woori 

Bank contributes to the co-prosperity and growth of large companies and SMEs by reducing financial 

costs for SMEs with the sansaeng system that operates on the basis of its broad client network.

2020 Plans

The Corporate Banking Business Group will establish a stronger basis for corporate finance by 

establishing a new corporate culture under its business goal of “2020! Creative Revenue Genera-

tion! G&CIB Business Expansion!” To this end, the group will first diversify its revenue sources by 

pioneering new financial products and venturing into new markets, while promoting income-cen-

tered business by normalizing interest rates and fees. Second, it will pursue a balanced loan busi-

ness by adequately increasing conglomerate assets and managing the risks. Third, the group will 

further expand “all-in” margin business, based on networks with large companies, by reinvigorat-

ing all transactions associated with Woori Bank.

Woori Bank is the main creditor bank of 9 large enterprises (2019)
(Total number of large enterprises under main creditor bank management: 30)

The Corporate Banking Business 
Group oversees the services for 
corporate customers including some 
of the largest Korean conglomerates 
such as Samsung, LG, and POSCO. As 
of the end of 2019, Woori Bank has 
banking partnerships with the largest 
number of corporate clients among 
all Korean banks. The two major 
forces driving the Corporate Banking 
Business Group are general managers 
from the corporate banking branch 
and banking center: the former have 
driven Woori Bank to become best in 
class in Korea; and the latter supports 
affiliates and partner companies 
while handling the retail banking that 
targets the officers and employees  
of corporate customers.  
These competent managers have 
served the wide-ranging financial 
needs of corporate clients at just the 
right time. 

The group is very proud to have 
been the financial service provider of 
choice for corporate customers who 
have grown into major global players 
over the past 121 years, and it strives 
to offer the expertise it has gained 
throughout the years to serve a wider 
customer base.

Corporate Banking  
Total Assets of 2019

KRW 23.9 trillion

Total CIB Revenue

KRW 

56.5 billion

YoY
83.2%

Woori OverviewBusiness OperationsFinancial Review046

SME Banking

The Small and Medium Corporate 
Banking (SME Banking) Business 
Group oversees financial services 
for SOHOs/SMEs/middle market 
enterprises, handling a total of KRW 
89.6 trillion in deposits and KRW 57.3 
trillion in loans for 1.66 million clients 
as of end-2019. The SME Banking 
Business Group considers customer 
satisfaction as its top priority and 
practices “warm-hearted finance,” 
supporting the sustainable growth 
of its customers. Even amid trying 
external conditions marked by 
low interest rates, falling interest 
margins and an economic recession, 
the group reaches beyond mere 
profit generation to pursue mutually 
beneficial growth with society and 
customers. To this end, it provides 
a total package of financial services 
including competitive financial 
products, support for the startup 
of new businesses and financial 
consulting. The SME Banking 
Business Group strives towards the 
development of the Korean financial 
industry and maximized corporate 
value by establishing Support Centers 
for Small Merchants, engaging in 
innovative/creative/inclusive finance, 
running counseling centers on 
Japan’s export regulation, developing 
a specialized workforce pool and 
improving the financial infrastructure.

2019 Performance

In 2019, the SME Banking Business Group witnessed both the quantitative and qualitative growth 

of assets. Year-over-year, the group recorded an increase of KRW 5.3 trillion (up 6.3 percent) in de-

posits and KRW 4.3 trillion (up 8.1 percent) in loans while adding 90,000 new corporate customers. 

Furthermore, prime asset ratio was increased to 84.3 percent (up 1.0 percent YoY), improving asset 

soundness dramatically. Although the interest margin is expected to decline amid low interest 

rates and low growth, the group minimized the fall in the interest margin mainly by boosting loans 

to SMEs. In addition, the group expanded loans to high-potential SMEs and reduced subprime as-

sets, bringing down the SME delinquency rate by 0.1 percent YoY to 0.35 percent and reaching 86.5 

percent collateralized. Furthermore, It had the largest growth in technology financing among 

Korean commercial banks by providing KRW 6 trillion to companies with outstanding techno-

logical prowess, such as parts/components/equipment companies and those with innovative 

growth potential. The group plans to provide a further KRW 24 trillion in technology financing 

over a five-year period from 2019. The group will continue to expand support for companies with 

excellent technologies by enhancing technology finance evaluation system with a key focus on 

future growth potential. It will also provide KRW 7 trillion by 2024 in support of companies in the 

newly growing fields of green/biohealth/fintech sectors, by aligning with policy finance institu-

tions. Meanwhile, in step with government policies, the group extended policy loans of KRW 0.8 

trillion to small merchants and the financially underprivileged, proactively carrying out inclusive 

finance and CSR.

Technology Finance and Innovation Finance: Quality Up!

Based on in-house technology evaluation system and specialists, Woori Bank boosted technology 

finance by KRW 6 trillion in 2019 alone, by issuing systematic and swift technology evaluation re-

ports on innovative SMEs equipped with outstanding technologies that lead the fourth industrial 

revolution. Woori Bank also operates a variety of support programs, including indirect/direct 

investment and investment combined with lending, to discover and nurture companies with out-

standing technologies. A direct investment of KRW 1 billion each is provided to 20 companies per 

year through two public competitions and an indirect investment of KRW 2.1 trillion will be raised 

over the next five years by investing in funds managed by policy-based investment organizations 

or by managing its own funds. Woori Bank continues to develop and discover outstanding financial 

experts by conducting specialized training in technology finance throughout its branches each 

year and by providing training on acquiring technology credit appraiser qualifications, which is fol-

lowed up by in-house training on regulation updates.

Revitalizing Policy Finance and Guaranteed Loans in Step  
with Government Policy

Woori Bank provided the largest amount of policy funding support among commercial banks in 

Korea last year, with KRW 846 billion of policy loans extended to small merchants in line with gov-

ernment policy. The bank made special contributions amounting to KRW 46.9 billion last year to 

the Korea Credit Guarantee Fund/foundations/central-local government pacts and extended KRW 

500 billion in guaranteed loans, boosting asset soundness. In addition, Woori Bank actively par-

ticipated in revitalizing policy funding based on competitive interest rates by utilizing on-lending 

arrangements with the Korea Development Bank and the Export-Import Bank of Korea, along with 

C1/C2 funds from the Bank of Korea.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Woori Bank

047

No. of Corporate Clients
(Unit: persons)

1.66 million

Total SME loans in Won

(Unit: KRW in trillions)

82.1

76.6

72.4

YoY  

+7.2%

2017

2018

2019

Greater Support for Cooperative Growth and  
Inclusive Financing!

In order to provide intensive support to small merchants making inroads into the start-up market, 

Woori Bank provides not only operational funds to small merchants, new business owners and 

self-employed businessmen who find it difficult to finance their business, but customized consult-

ing on business management, finance, tax and accounting as well as the success stories of start-

ups. The bank operates six Woori Comprehensive Support Centers for Small Merchants in major 

regions where it provides customer-tailored total financial solutions. For the self-employed, the 

bank operates a finance academy program for which it develops and provides various educational 

contents. Moreover, Woori Bank selected “Revitalization of Social Economy” as a core task and laid 

the foundation to create an ecosystem for social economy to grow. The bank is driving forward 

inclusive finance and cooperative growth by entering into an agreement to provide specialized 

support for social enterprises, offering preferred interest rates, lower rates of guarantee fees and 

exemptions on various financial fees. 

Practicing Corporate Social Responsibility!

Woori Bank provided around KRW 3 trillion of funding liquidity through the following measures: 

special business stabilization loans extended to SMEs and small merchants undergoing temporary 

difficulties brought on by illness or natural disasters at home and abroad; partnership agreements 

with financial institutions under the government; and special contributions. The bank also carried 

out social responsibility as a financial company by resolving the financial difficulties of and provid-

ing customized financial support to SMEs through counseling centers on Japan’s export regula-

tion, and these centers were installed throughout its branches.

Prime Asset Ratio(SMEs)

2020 Plans

(Unit: %)

80.2

84.3

83.3

YoY  

+1.0%p

2017

2018

2019

In 2020, Woori Bank will bolster agreements with government financial institutions and continue 

to boost profitability/growth potential/soundness by providing financial support to SMEs at each 

level of their growth. The bank will also expand financial support to innovative companies with 

outstanding technologies and fully implement all the steps of assistance for start-ups and new 

ventures from kick-start support to ex-post management. The bank will also upgrade its inter-

nal system in order to design customer-centric and customer-first financial schemes, boost the 

operational capabilities of SME-dedicated personnel and discover best practices to disseminate 

throughout the organization. In addition, Woori Bank will leap forward to become the No.1 bank 

by building the best-in-class customer-centric asset management system and conducting a total 

analysis of “Voice of Customers”.

Woori OverviewBusiness OperationsFinancial Review048

Investment Banking

Woori Bank’s Investment Banking 
Business Group consists of three 
departments: the Investment Finance 
Department, the Project Finance 
Department and the Global IB Finance 
Department. It also contains 12 
teams: the CIB Team, M&A Teams 1 
and 2, the Equity Investment Team 
and Innovative Growth and Finance 
Team under the Investment Finance 
Department; the Infrastructure 
Finance Team, the Structured Finance 
Team, the Power and Energy Team and 
the Real Estate Finance Team under 
the Project Finance Department; the 
Aircraft and Ship Financing Team, 
the Global Syndication Team and the 
Global PF Team under the Global IB 
Finance Department.

With increasing importance placed 
on the IB business of banks, Woori 
Bank has expanded its core IB 
business also in the fields of blue 
chip equity investments, and M&A 
acquisition finance/power generation/
infrastructure arrangements, while 
broadening the business scope 
through its global networks and IB 
desks.

In October 2006, Woori Bank opened 
Woori Global Markets Asia Ltd. in Hong 
Kong, becoming Korea’s first financial 
institution to establish a business unit 
with a key focus on overseas IB. Since 
June 2017, global IB desks have been 
up and running in New York, London, 
Singapore, Sydney, Vietnam, India, 
Dubai and Germany, where the bank 
continues to generate opportunities 
for overseas IB business.

2019 Performance

In 2019, the IB Group has increased its non-interest income by intensifying financial arrangements 

and making aggressive principal investments involving power generation/infrastructure projects 

as well as M&A finance. The IB Group has also expanded its overseas business by adding new 

global IB counters. In particular, the group recorded outstanding growth in global IB assets and 

profits by managing the largest number of global IB counters among commercial banks in Korea, 

enabling the IB Group to generate a sales-related income reaching KRW 300 billion in 2019. It also 

expanded high-yield investments through close ties with global top-tier asset management com-

panies, provided aircraft financing, participated in overseas infrastructure/power generation proj-

ects, broadened structured finance and issued FRNs aligned with Woori Global Markets Asia Ltd. 

in Hong Kong, maximizing short-term profits while making preemptive investments for the future 

growth. Since launching the first Innovative Growth and Finance Team among Korean commercial 

banks at the end of 2018, the group has been creating a financial ecosystem for innovative growth 

initiatives of the government and investing in companies with innovative growth potential. The IB 

Group also hosted four public competitions up until the end of 2019, executing a total of 36 direct 

investments in innovative growth companies.

2020 Plans

In 2020, the IB Group will take a step forward as one of the main pillars of the holding company 

that creates synergetic effects. With the business goal of “Leapfrogging into a Global IB Group by 

Building an Innovative Profit Structure”, the group plans to push forward efficient business, taking 

into account the BIS ratio, with a focus on “Securing Financial Leadership”, “Diversifying Blue Chip 

Assets” and “Achieving Qualitative Growth for Global IB. Much of its focus and endeavors will be 

geared towards building a quicker and more efficient asset management process and system as a 

response to greater variability in the global capital market this year. Lastly, as asset management 

companies and a trust company were newly acquired in 2019, the group will continue to make an 

effort to create synergy with affiliates in the holding company structure by solidifying cooperative 

relations. In addition, the group is reinforcing CIB business based on collaboration with large 

shareholders in the fields of securities, insurance and asset management as well as with other 

business groups within the bank, while making great effort to elevate synergy at the at the level of 

the soon-to-be-completed holding company. 

Total Assets of Investment Banking Operations in 2019

(Unit: KRW in trillions)

7.2 (48%) 
Off-balance Sheet Assets

6.8 (46%) 
Loan Commitments 

0.4(3%) 
Payment Guarantees

Total Assets
14.8(100%)

7.7(52%) 
Balance Sheet Assets   

Loans   3.6 (25%)

Securities   4 .0 (27%)

Others   0 (0%)

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Woori Bank

049

Financial Market Business

2019 Performance

In charge of major funding and capital management for Woori Bank, the Financial Market Business 

Group focused on improving profitability in 2019 by maintaining stable liquidity and raising effi-

ciency in funding and management. The group contributed to enhancing the Bank’s profitability 

by maintaining an optimal loan-to-deposit ratio (LDR), diversifying financing, and downsizing 

short-term assets. It also promoted its capital adequacy and stability in financing by issuing per-

petual foreign currency-denominated contingent convertible bonds (Co-Cos) and won-denomi-

nated CoCos.

Consequently, the group continued to comply with Korean regulatory guidelines in 2019 in terms 

of liquidity coverage ratio (LCR, minimum 100 percent), foreign currency LCR (minimum 80%), 

NSFR (minimum 100 percent) and the mid and long-term foreign currency financing ratio (mini-

mum 100%), boosting the bank-wide BIS ratio by 0.59 percentage points.

The group strengthened its competitiveness in F/X and derivatives trading by diversifying trading 

currencies and aggressively managing positions. It also runs night-time equity derivative desks 

that are available during all global trading hours so that its customers can be prepared at all times 

for market risks.

Stable Management of Liquidity

Successfully Responding to the New LDR Rule

In preparation for a new LDR rule in 2020 that applies different weights to loans by borrowers, the 

group preemptively increased deposits and restructured its financing by issuing marketable CDs 

and covered bonds. As a result, Woori Bank stood fully ready for the new regulation with LDR at 98 

percent as of December 2019.

Issuing CoCos in Korean Won and Foreign Currencies

The Financial Market Business Group established preemptive financing plans and launched active 

IR efforts based on improved business performance, thereby issuing the largest-ever CoCos in 

foreign currencies amounting to USD 550 million at the lowest-ever interest rates among Korean 

commercial banks. The group also successfully issued KRW 300 billion in subordinated bonds at 

a solid interest rate, raising the bank-wide BIS ratio by 0.59 percentage points and laying a stable 

foundation for bank-wide business.

Fulfilling Social Responsibility by Issuing Sustainability Bonds

Leveraging the growing investment demand at home and abroad for sustainability bonds where 

the proceeds are used to serve environmental or social purposes, the group successfully issued 

Korea’s first sustainability bonds in KRW and USD simultaneously through a single sustainable 

bond framework (KRW 200 billion, USD 450 million), boosting the image of Woori Bank and con-

tributing to reducing financing costs. In particular, the USD-denominated Formosa bonds, which 

were the first sustainability Formosa bonds issued in Korea, were honored by The Asset, a global 

financial magazine, as the Best Formosa Bond in Korea for 2019.

The Financial Market Business Group 
consists of the Treasury Department, 
which manages Woori Bank’s liquidity; 
the Trading Department, which handles 
F/X trading, marketable securities, and 
financial derivatives; and the Settlement 
Support Department, which performs 
back office duties. In particular, Woori 
Bank is the most competitive of all 
Korean commercial banks in trading 
derivatives, where it leads the market in 
handling forwards, swaps and options 
based on a wide range of underlying 
assets including interest rates, foreign 
exchange, equities, and commodities.

Issued Korea’s First  
Sustainability Bonds  

in KRW and USD simultaneously 
through a single sustainable bond 
framework

KRW 200 billion 
USD 450 million 

USD-Denominated  
Formosa Bonds 
honored by The Asset as the  
Best Formosa Bond in Korea 2019

FX Market Share
Leading market maker in Korea

USD/KRW 8.29%
CNY/KRW 12.67%

Woori OverviewBusiness OperationsFinancial Review050

LDR (Loan-to-Deposit Ratio)
(Unit: %)

96.6

96.9

95.0

94.1

Complying with Korean Regulatory Guidelines

In 2019, through preemptive financing and stable management of liquidity, the group complied 

with Korean regulatory guidelines at a level well above minimum requirements, by maintaining an 

average LCR of 107 percent, an NSFR of 109 percent, a foreign currency LCR of 108 percent and a 

mid-to-long term foreign currency financing ratio of 170 percent.

Strengthening Competitiveness in the FX and Derivatives Business

In 2019, the Financial Market Business Group endeavored to stand ready to respond to the grow-

ing volatility in the financial market and boost its business competencies through measures that 

included profit generation from new sources.

1Q19

2Q19

3Q19

4Q19

F/X Trading

LCR (Liquidity Coverage Ratio) 
KRW

(Unit: %)

108.1

107.3

105.4

105.6

19.1Q

19.2Q

19.3Q

19.4Q

In F/X trading, the group bolstered currency forecast capabilities for both domestic and interna-

tional markets and realized outstanding trading profits by taking anticipatory and proactive action 

in response to the fluctuations in the international financial market. In 2019, it accounted for a high 

market share (8.29 percent in USD/KRW, 12.67 percent in CNY/KRW) in the Seoul F/X market, per-

forming the role of a leading market maker in Korea.

Derivatives

In the derivatives market, the group predicted the trend of market variables such as those related 

to Korean and international financial policies and fluctuations in supply and demand. This helped 

it to manage positions ahead of time and establish a secure foundation for derivatives trading. The 

group also offers FX/interest rate risk management consulting services and customized one-on-

one solutions for SMEs who, due to insufficient experience or skills, struggle with risk management. 

Securities

In securities, the group analyzed domestic and international monetary policies and bond markets 

and efficiently managed bonds, increasing both interest and non-interest income. It also diversi-

fied its sources of non-interest income by varying and enlarging bond lending transactions that 

LCR (Liquidity Coverage Ratio) 
Foreign Currency

receive risk-free charges.

(Unit: %)

109.5

108.6

105.1

110.5

2020 Plans

In 2020, the Financial Market Business Group plans to secure liquidity preemptively in order to 

prepare itself for liquidity regulations such as the new LDR rule, LCR and NSFR and for increased 

volatility in the financial market, both at home and abroad. The group will boost retail deposits, 

issue CDs and covered bonds and secure committed lines to manage bank-wide liquidity in a sta-

ble manner, while raising profitability through the reinforced control of funding and management 

portfolio. 

In trading, the group will broaden both its F/X and derivatives income by diversifying strategies 

such as arbitrage in FX/derivatives and foreign currency/interest rate hedging. As growing global 

volatility is expected to drive up the demand for risk hedging, the group will continue to broaden 

FX/derivatives trading by offering the right product at the right time for all customers. Also, its ded-

icated sales team of specialists for securities firms, insurers, government agencies and other finan-

cial and public institutions will attract new, high-yield customers and boost non-interest income.

19.1Q

19.2Q

19.3Q

19.4Q

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Woori Bank

051

Institutional Banking

The Institutional Banking Business 
Group consists of the Institutional & 
Public Fund Customer Department 
which caters to the needs of the central 
government, local governments, courts 
and public institutions, in addition to 
the National Pension Department, the 
primary bank for the National Pension 
Service (NPS), which is one of the three 
largest pension funds in the world. The 
Institutional Banking Business Group 
is the first in the Korean banking sector 
to establish an institutional banking 
specialist pool (institutional customer 
RMs), providing first-class financial 
services to institutional customers. As of 
2019, its institutional customers include 
the Ministry of Land, Infrastructure and 
Transport (MOLIT), the Korea Post, NPS, 
the Korea Land & Housing Corporation 
(LH) and the Korea Railroad Corporation 
(KORAIL), along with several others. 
The group is also a coffer manager bank 
for the Seoul Metropolitan City and 20 
District Offices in Seoul. Its clientele list 
positions us as the primary bank for the 
largest number of public institutions in 
Korea.

2019 Performance

The Institutional Banking Business Group is built on the robust foundation of Woori Bank’s 104-

year history of managing the treasury of the Seoul Metropolitan Government.. Based on such a 

long-running management expertise, the group is broadening transactions with government 

institutions, local governments, and major public agencies. It reaches out earnestly to the local 

communities of client institutions through various corporate social responsibility programs and it 

has built a solid reputation as a financial institution that stands by its local communities.

Since March 2018, Woori Bank has been managing a total of KRW 600 trillion in funds as the pri-

mary banking partner for the NPS – the world’s third largest pension fund. In 2019, Woori Bank 

provided institutional banking services as the primary bank for 105 out of 338 Korean public insti-

tutions designated by the Ministry of Economy and Finance. As of the end of 2019, the Institutional 

Banking Business Group is managing a total of KRW 31.7 trillion in deposits and KRW 0.6 trillion in 

loans, maintaining banking relationships with around 5,000 institutions.

Providing Optimal Financial Solutions for Project Execution  
by the Government and Public Institutions

Woori Bank manages a specialized workforce for systems under the Institutional Public Fund & 

Customer Department to effectively support the policies and projects of the government and 

policy institutions, through which it provides optimal financial solutions for the execution of 

public projects. Selected as the primary banking partner for the Institute for Basic Science (IBS), 

the Korea Foundation for the Advancement of Science and Creativity (KOFAC) and the National 

Fusion Research Institute (NFRI) in 2019, the group has been supporting the technology-cen-

tered new growth policies of the government. In addition, based on differentiated collection and 

management systems, the group contributes to making financial transactions more user-friendly 

for institutions and citizens as the selected payment bank of seized property sales for the Korea 

Asset Management Corporation (KAMCO) and for traffic fines for the Korea National Police Agency 

(KNPA). 

Maximizing Synergy within the Bank through Transactions  
by Institutional Customers

The Institutional Banking Business Group not only provides direct financial services to institutional 

customers but also explores and provides opportunities for business alignment to SMEs and indi-

viduals related to institutional projects. Designated as one of the exclusive banks for the research 

fund management system (Ezbaro) of the Ministry of Science and ICT, the group provides compre-

hensive financial services for companies that have been successful in R&D, while managing and ex-

ecuting R&D funds, including those for system operations. Working with major local governments, 

it also developed a mobile simple payment solution called, “Woori Zero Pay,” laying the foundation 

for both lessening the burden of payment fees and attracting new customers for small merchants.

Woori OverviewBusiness OperationsFinancial Review052

Total Deposits

(Unit: KRW in trillions)

31.7 

31.2 

27.5

YoY  

+1.6%

2017

2018

2019

2020 Plans

In 2020, the group intends to provide a system for effective cash management for government and 

public agencies and develop partnership services related to various budget activities so that it can 

provide upgraded financial services on a higher level as a preferred banking partner for institu-

tional customers. Furthermore, as the primary bank for the largest number of institutions in Korea, 

the group will seek to broaden the range of financial services so that more employees of public 

agencies can do business with Woori Bank.

MAJOR LOCAL  
GOVERNMENT  
PARTNERS 

MAJOR MINISTRY/ 
PUBLIC INSTITUTION 
PARTNERS 

Seoul Metropolitan City and 20 District Offices in Seoul,  
Gwangmyeong City

Ministry of Land, Infrastructure and Transport, Korea Post, 

National Pension Service, National Health Insurance Service, 

Korea Housing Finance Corporation, Korea Land & Housing 

Corporation, Korea Housing & Urban Guarantee Corporation, 

Seoul Housing and Communities Corporation, Korea Railroad 

Corporation, Korea Exchange, Korea Securities Depository, 

Korea Public Finance Information Service, Korea Institute of 

Startup & Entrepreneurship Development, Korea Inclusive 

Finance Agency, Agency for Defense Development 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Woori Bank

053

Real Estate Finance

For the systematic management of real 
estate financing in 2013, Woori Bank 
enlarged the Housing Finance Division 
into the Real Estate Finance Business 
Unit, which was later renamed the Real 
Estate Finance Business Group. The 
Group also manages the Ministry of 
Land, Infrastructure and Transport’s 
National Housing and Urban Fund 
(NHUF) as the managing custodian 
(formerly the general treasury) bank. 
To satisfy diverse customer needs, the 
group provides not only products that 
complement Woori Bank accounts, but 
also NHUF products that are available 
for low-income individuals and families.

2019 Performance

In 2019, the Real Estate Finance Business Group ranked No.2 in terms of the quantity of mortgage 

loan market shares it held. The group alleviated the repayment burden of certain underprivileged 

groups by actively assisting them with financial support as per government policies. It also took 

the lead in the Korean housing finance market. Woori Bank has also been the managing custodian 

bank of the NHUF for the past decade, and a wide range of housing finance products have show-

cased the Bank’s distinguished business performance. As evidence of such endeavors, Woori Bank 

was selected as the No.1 NHUF custodian bank once again in 2019.

Widening the Customer Base as the Managing Custodian 

(Formerly the General Treasury) Bank of NHUF

The NHUF business is crucial to the progress of broadening the financing options to fulfill the de-

mand for housing finance, which includes that of bridging the divide for low-income individuals 

and families. As the managing custodian bank, Woori Bank is in charge of financing and dispersing 

funds. Even after its reselection as the managing custodian bank for the NHUF in 2018, Woori bank 

provided a diverse range of housing finance products, accounting for a market share of 38.1 per-

cent in loans to the demand-side and 24.7 percent in housing subscription savings plans. In 2019 

alone, 930,000 new customers joined housing subscription savings plan in hopes of someday 

owning their own houses. 

2020 Plans

The Real Estate Finance Business Group will fully participate in government measures to provide 

support in the form of housing funds for non-speculative homebuyers and to establish asset port-

folios that ensure balanced asset growth with optimal profitability and minimum risk. To this end, 

the group will expand its mortgage loans by KRW 4.6 trillion and provide a robust foundation for 

the assets of Woori Bank customers.

The group intends to maintain its number one position in NHUF market share and develop diverse 

non-face-to-face channels, bringing greater benefits to its customers as the managing custodian 

bank of NHUF. The group will focus on loan plans for the demand-side, which has shown a recent 

increase, including Jeonse (Key Money) Deposits, Monthly Rental Loan Plans and the Beotimmok 

(Support) Jeonse Deposit Loan Plans, as well as new housing subscription savings plans. Further-

more, the group will leverage its experience in financing and operating funds and refine IT system 

to support housing welfare projects for ordinary citizens and take initiatives to revitalize the health 

and stability of Korea’s national housing market.

No.1  
Custodian Bank 

Selected by the Ministry of 
Land, Infrastructure and 
Transport National Housing 
and Urban Fund

Demand-side Loans  
(Unit: no. of loans)

Housing Subscription  
Savings Plans  
(Unit: no. of plans)

Performance 404,281

Performance 5,858,945

No.1(38.1%) Market Share

No.1(24.7%) Market Share

Woori OverviewBusiness OperationsFinancial Review  
054

Trust & Pension

The Trust and Pension Business Group 
is leading the market with successful 
business models that continually 
meet customer asset management 
needs, keeping pace with the rapidly 
changing market environment. As the 
sales of specified money trust products 
have continued to grow, the Trust and 
Pension Business Group has been 
playing a leading role in driving the 
bank’s overall non-interest income.

The group offers differentiated 
and customized services through 
comprehensive consulting on 
retirement pensions, from the early 
stages of introducing retirement 
pension schemes at companies and on.  
It employes experienced investment 
experts utilizing advanced methods 
at Woori Bank to manage customized 
products that are optimal for the 
investment tendencies of customers as 
part of total financial services platform, 
thereby leading the retirement pension 
market.

The group broadened its range of 
business with diverse clientele that 
consists of 120 entities, including 
institutional clients such as the National 
Pension Service (NPS), which is the 
largest customer in Korea’s securities 
custody services market, and the 
Ministry of Land, Infrastructure and 
Transport (MOLIT) as well as asset 
management companies. Leveraging 
its experience in the custody agent 
business with institutional clients, 
the group aims to provide custodian 
asset management services that would 
preemptively act accordingly in the face 
of sudden market shifts.

2019 Performance

Trust Department

The Trust Department of Woori Bank grew considerably through customized strategies under the 

business goal of “Boosting Internal Robustness and Generating Profits in the Trust Business,” as it 

concentrated on elevating specialized competencies. As a result, and with the assistance of com-

prehensive asset management specialists, it was able to launch a stable line of customized speci-

fied money trust products that meet both the demands of the market and the needs of customers. 

Despite growing market volatility, the department achieved a solid return on investment for cus-

tomers and robust profits, primarily through ELT and ETF products. Furthermore, it advanced trust 

asset management system to regain credibility with customer base and ensure complete sales, 

while improving processes and building a new IT system.

Retirement Pension Business Department

Ever since retirement pension schemes were first introduced to the market, the Retirement Pen-

sion Business Department has implemented a customer-centric strategy to help customers plan 

and enjoy a stable retirement, while also addressing the rapid aging issue within Korean society.

The department issues a monthly ‘Happy Life Retirement Pension Newsletter’ for corporate and 

individual clients which covers major retirement pension issues, recent trends, asset management 

information, and simple life tips. It also provides online information on retirement savings and as-

set management performance or mobile banking via the Happy Life Retirement Pension Lifetime 

Account, enabling customers to easily manage their retirement savings.

It also streamlined wire transfer services for pension savings, which made the IRP subscription 

process easier, and focused on raising customer yield rates by expanding lineup of TDFs. In addi-

tion, the department maximized customer satisfaction by launching the Retirement Pension Asset 

Management Center. As a result, by the end of 2019, assets under custody was KRW 19.6 trillion, 

net amount of KRW 2.5 trillion and 14.7% increase YoY.

Trust and Custody Department

Qualitative Growth Driven by Profitability through Enhanced Growth Capacities  

in Each Asset Segment

Woori Bank is quickly dominating the fiduciary management market for public and private funds 

by establishing a cooperative system with asset management companies based on years of ex-

perience in custody business for large pension funds affiliated with the NPS, MOLIT, and others. 

In 2019, the Trustee and Custody Department were able to put their exceptional business skills to 

use by taking on more assets under custody from the NPS (KRW 10.5 trillion), insurance companies 

(KRW 3.1 trillion) and REITs (KRW 2.3 trillion). By diversifying assets under custody as such and so-

lidifying customer base with a focus on reliably profitable assets, the Trustee and Custody Depart-

ment raised the total volume of assets under custody by 15 percent YoY.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019  Customer satisfaction boosted  
by operating the 
Retirement Pension  
Asset Management  
Center

Woori Bank

055

2020 Plans

Trust Department

Under the 2020 business goal of “Firmly Establishing a Culture of Complete Sales of Trust Prod-

ucts,” it plans to generate profits through the total care of customer assets and through new prod-

ucts by improving system in all its aspects. This in turn, will serve to reinforce customer relation-

ships and boost package sales - and it will be accomplished through building a total management 

system for customer assets, not by the mere sale of products. Major products, namely ELT, ETF, 

MMT and bond products, will be segmented by risk and investment periods to prevent over-con-

centrated subscriptions into any single type of product. It will also grow in tandem with customers 

through presenting products with diverse portfolio combinations suitable to their investment ten-

dencies and periods of investment. 

Retirement Pension Business Department

Mindful of the growing importance of the retirement market, Woori Bank has selected retirement 

pensions as a core growth business and has been carrying out active marketing campaigns In 

2020, the Retirement Pension Department will engage in differentiated marketing to secure a 

foundation for growth, boost customer yield rates through bolstered product management ca-

pabilities and focus on raising efficiency in its sales channels. Going forward, the department will 

continue leadership in the retirement pension market, and rich pool of experienced personnel, its 

comprehensive training support system, and diverse products and specialized asset management 

will make this all possible.

Trust and Custody Department

Woori Bank will maintain the No.1 market share in the custody business for institutional clients by 

winning the bids it has won before to become the custody bank for large pension funds affiliated 

with the NPS and MOLIT. The department will rebuild a preemptive next-generation asset custody 

system to provide beneficiary-based services, in order to secure custody competitiveness. It will 

also expand its marketing efforts to target those with low-risk assets to move into the public REITs 

and real estate fund markets early on. In addition, it will lead the domestic asset custody market by 

aggressively targeting the niche market of overseas funds through marketing endeavors geared 

towards clients with assets overseas, including institutional clients and insurance companies.

Trust and Custody Department

Retirement Pension Business Department 

Dominant Fiduciary  
Manager for Public and  
Private Funds

Assets Under Custody 
(Unit: KRW in trillions)

YoY 

+14.7%

19.5

2019

17

2018

Woori OverviewBusiness OperationsFinancial Review056

Consumer Protection

2019 Performance

At Woori Financial Group, main subsidiaries including Woori Bank and Woori Card are leading the 

way in bolstering activities to protect financial consumers. Woori Bank ensures consumer protec-

tion throughout the entire business process from development to the sale of financial products by 

undertaking various institutional improvements including a closer monitoring of incomplete sales 

prevention activities under the leadership of the Chief Consumer Office. Woori Card promoted 

company-wide financial consumer protection activities that were led by the management. To en-

able swift decision-making and gain impetus in protecting consumers, the Woori Card CEO himself 

presides over a financial consumer protection council.

Empowering Financial Consumer Protection and Boosting Competencies

In order to make financial services more accessible for persons with disabilities and who are mar-

ginalized from the financial market, Woori Financial Group holds round table meetings with the 

Korea Differently Able Federation and the Korea Federation of Organizations of the Disabled to 

discover new ideas and reflect them into business management. Woori Financial Group also con-

ducted capacity building training on consumer protection by establishing a training roadmap for a 

systematic education and by utilizing various channels including on-site in-person instruction, on-

line video training and collective training, in order to make the education package more effective 

and to elicit greater participation from its employees.

Furthermore, the group produced and disseminated the Woori Customer Satisfaction (CS) Standard, 

which includes basic skills on interacting with customers, a service-providing mindset and global 

business etiquette in order to standardize customer satisfaction management throughout the glob-

al network that has expanded to 477 in 26 nations (two collective trainings per year, included).

Preventing Financial Fraud

In addition to building a monitoring system for financial fraud using Big Data, the group advanced 

relevant systems including AI-based monitoring, put up outdoor signboards and played fraud 

prevention videos at distribution channels as part of PR efforts to prevent customers from falling 

victim to such financial scams. Moreover, as a first among banks, Woori Bank hosted a public com-

petition on anti-voice phishing UCCs for university students and displayed selected works on non-

face-to-face channels including the Bank website and Youtube. As a result, Woori Bank saved 40.6 

percent (KRW 44.3 billion saved) YoY by preventing such financial fraud. The Bank also contributed 

in the arrest of more than 520 fraud suspects. As such, it engaged in aggressive activities to pre-

vent financial scams and protect customer property.

In February 2020, Woori Financial 
Group became the first financial 
holding company in Korea to establish 
a Financial Consumer Protection Unit to 
perform the role of a control tower that 
oversees financial consumer protection. 
The Financial Consumer Protection Unit 
will pursue consistent and systematic 
policies at the Group level to reinforce 
the entire Group’s competencies to 
protect financial consumers. This will 
help it to become a reliable financial 
group that truly stands beside its 
customers.

Woori Bank

Customer Satisfaction 
Management Awards 
2020
Korea Economic Daily

Woori CS Standard

Developed and  
disseminated Woori CS 
Standard for a globally 
standardized customer  
satisfaction management

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Woori Bank

057

2020 Plans

The Financial Consumer Protection Unit aims to build a monitoring system for the Group’s con-

sumer protection and establish a customer-centric culture in 2020. Under this goal, the unit will 

systematically inspect the Group’s status of consumer protection, implement consumer protec-

tion reflecting the latest trends and solidify cooperation with Group affiliates.

The unit will build the Group’s monitoring system on financial consumer protection, incorporating 

consumer protection policies of the Financial Services Commission and the Financial Supervisory 

Service. With this system, it will fully implement the policies of financial authorities and monitor 

consumer protection activities at all times throughout the process of development and sale of fi-

nancial products.

Furthermore, the Financial Consumer Protection Unit will hold Group consumer protection round-

tables and gather views from sales sites, so that consumer perception and market changes are 

reflected into activities in a timely manner. The unit will make main financial products and channels 

more user-friendly in a way that is keenly sensed by the end users themselves. Considering the 

continued growth of non-face-to-face transactions, it will regularly review whether essential infor-

mation is provided faithfully on non-face-to-face channels such as information on financial prod-

ucts (interest rates applied, fees, benefits, etc.) sold on those channels and information on the right 

to request interest cuts.

Furthermore, the unit will operate a Financial Consumer Protection Conference attended by ex-

ecutive officers of the Group in charge of consumer protection to discover common tasks for the 

Group and make improvements. It will also include indicators on financial consumer protection 

activities in the evaluation of Group executives.

Financial Consumer Protection Committee

Customers

Consumer Protection  
Forum of Branch CS  
Managers

Head Office  
Consumer Protection  
Officers 

Financial Consumer Protection Center

Chief Consumer Officer (CCO)

CEO

Financial Consumer  
Protection Committee

‧  Highest decision making body  
in financial consumer protection

‧  Chaired by the CCO 
(CCO: Chief Consumer Officer)

Woori Bank’s  
Prevention Education 
for Financial Consumers
Woori Bank runs diverse financial  
education programs aimed at  
empowering financial consumers 
and preventing them from falling 
victim to illegitimate transactions

Woori Bank Measures to Bolster Consumer Protection and Customer Trust

Heads-of-department-or-above 
executives to contribute part of  
their salaries to form consumer 
protection fund 

 “Code of Ethics for Asset  
Management Sales” to be declared 
to protect consumers

KPI overhaul excluding non- 
interest income, etc.

Woori OverviewBusiness OperationsFinancial Review058

Compliance Management

Woori Bank's employees can easily 
refer to the Woori Code of Ethics and the 
Woori Code of Conduct to understand 
the importance of corporate social 
responsibility and ethical management 
as they perform their day-to-day 
responsibilities. By practicing the Woori 
Code of Ethics, the people of Woori Bank 
fulfill their social responsibilities for all 
stakeholders, which include customers, 
shareholders, employees, the nation 
and society. 

Through “compliance management,” 
Woori Bank ensures compliance with 
laws and principles, respects the 
spirit of fair competition and protects 
its employees, while contributing 
to the establishment of a fair and 
wholesome corporate culture that is 
based on mutual trust and a mindset of 
compliance.

2019 Performance

Reinforcing Ethics and Compliance Training

In 2019, Woori Bank launched various ethics and compliance training programs so that all its em-

ployees are able to understand and put the ideals of ethical management and compliance man-

agement into practice.

First, Woori Bank newly implemented the Woori Bank Code of Conduct and Guidelines for Con-

duct, and hosted an Ethics and Compliance Pledging Ceremony with all the employees. Second, 

the bank implemented the bimonthly “Ethics/Compliance Self-Check Test” and “We-Check Day” cy-

ber self-pact, engaging all employees so that they can develop a clear understanding of the Code 

of Ethics and examine the behavioral standards applicable to each job ranking. Third, it utilized 

the ‘Ethics and Compliance at Work’ section on the bank intranet to publish training materials on 

ethics, internal control and compliance online, which the employees can access for their monthly 

compliance training and in their line of field work. Lastly, Woori Bank conducts face-to-face com-

pliance training on banking-related laws and regulations for branch compliance officers, aimed at 

preventing any violations in branch business.

Action Programs for Ethical Management

Woori Bank offers many programs to promote ethical management and compliance. 

The first being the Woori Hotline, a channel through which best practices and violations of the 

Code of Ethics can be commended and reported by employees. In other words, the Woori Hotline 

is a channel for employees, partners, and other stakeholders to report on compliance with ethical 

management standards, aimed at encouraging employees to comply with laws, regulations, and 

the Code of Ethics.

Second, the Ethical Management Support Council serves as a meeting group to spread the con-

cept of ethical management and the practice of compliance. The Council holds meetings every 

biannually, chaired by the Compliance Officer, to discuss and decide on specific policies related to 

ethical management, including measures for employees to practice the Code of Ethics and ways to 

improve ethical management.

Lastly, Woori Bank has a “Clean Contract System” with all its partners participating in contracts and 

purchases with it to encourage transparent and honorable bidding, contract signing and contract 

implementation.

On-Site Legal Services

Woori Bank provides prompt legal services by operating a pool of lawyers exclusively for branches 

with the aim of providing contingent legal counseling at business sites. In addition, the bank pro-

vides onsite support by shortening the time required for legal reviews with case-specific standard 

agreements uploaded on the legal portal system. Furthermore, the bank promotes better un-

derstanding among bank employees of legal cases by providing a ‘Handbook on Legal FAQs’ with 

the most frequently asked legal questions at branches, and posting the information on the portal 

system by job type.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Woori Bank

059

2020 Plans

In 2020, Woori Bank aims to “bolster customer trust by complying with laws and regulations 

through an innovation of the internal controls mindset.” To this end, the Bank will reinforce internal 

controls and management at the head office and at its branches, establish a sales culture based 

on the compliance of laws and regulations, intensify its monitoring on unsound business practices 

and incomplete sales and build an internal control system that utilizes Reg-Tech.

To reinforce the internal controls and management at the head office and at its branches, an 

internal control grading system will be adopted for the heads of business groups and banking 

headquarters. In addition, unscheduled monitoring will be bolstered and results thereof will be 

reflected into the internal control grading.

Training materials for head office employees will include not only the strong points of products, 

but examples of incomplete sales and notes of caution, thereby training the employees on internal 

controls to contribute to establishing a sales culture based on compliance.

Last but not least, Woori Bank will utilize Reg-Tech and improve searches on domestic and interna-

tional legislations and regulations as well as implement real-time legal Q&As to increase compli-

ance awareness among employees.

Ethical Management Practice Program

ETHICAL MANAGEMENT  
SUPPORT COUNCIL 

A working-level council established for the purposes of decision making and communication on 
the Code of Ethics programs of practice for employees

FIT & PROPER  
(ELIGIBILITY REVIEW)  
SYSTEM 

CORPORATE ETHICAL  
MANAGEMENT INDEX  
FOR CREDIT  
EVALUATION 

CLEAN CONTRACT  
SYSTEM 

CLEAN-CENTER  
(REPORTING AND  
COUNSELING)

Aimed at promoting the eligibility, ethical mindset and compliance of employees as financial 
professionals, this system categorizes items for additional/subtractive points based on the 
Code of Conduct that employees are required to comply with and presents specific criteria for 
evaluation. Accordingly, model practitioners receive preferential treatment and violators are 
met with guidance or restrictive action.

This program of practice aims at disseminating and inducing CSR and ethical manage-
ment. The corporate ethical management index is reflected into the evaluation items for 
loan review, so that ethical management by transacting counterparties is reflected into 
the decision in extending loans to them and determining applicable interest rates

Woori Bank has a “Clean Contract System” with all partners participating in contracts and 
purchases with us to encourage transparent and honorable bidding, contract signing and 
contract implementation. Furthermore, this system is a declaration of Woori Bank’s com-
mitment to ethical management and aims at disseminating ethical management among 
partners. 

Best practices of Code of Ethics, misconducts and unethical behaviors can be reported 
to the Clean-Center, which also offers counseling on ethical matters. These measures are 
aimed at making the bank stronger and cleaner and establishing healthy financial cus-
toms.

Woori OverviewBusiness OperationsFinancial Review060

Information Security

Woori Bank makes every endeavor 
to prevent any breach of customer 
information by enhancing its level of 
administrative and technical security.

2019 Performance

Bolstered Information Security Organization

The Head of the Information Security Group bears the responsibilities of Chief Information Secu-

rity Officer (CISO) and Chief Privacy Officer (CPO), managing all teams dedicated to privacy (credit 

information) protection. Woori Bank holds regular Information Security Committee meetings, 

chaired by CISO and attended by 15 department heads at Woori Bank who handle information se-

curity, IT operations and development, customer information and other relevant areas. The Com-

mittee discusses agenda items that cover IT security issues as well as internal control and overall 

institutional improvements for privacy protection. 

Woori Bank also have an ICT security diagnosis team consisting of former “white hat hackers” 

serving as information security experts. This team analyzes and evaluates vulnerabilities, conducts 

mock cyber attacks and performs internal security reviews for newly launched services to ensure 

their safety and security.

Administrative Protection Measures

To prevent the potential abuse or misuse of customer information, Woori Bank allows its employ-

ees to access only the minimal amount of customer data required to perform their job duties. The 

bank has also reinforced the internal controls for both the head office and the branches through 

the regular monitoring of unauthorized personal information queries deemed irrelevant to work 

duties, along with inspections of how it is managing its customer information. In addition, all em-

ployees are mandated to attend an information security training at least twice a year. Woori Bank 

also makes onsite visits to promote privacy awareness and prevent security breaches.

When a situation deems it necessary for the bank to consign customer information for business 

purposes, it discloses the scope of responsibilities and the consignee information on the web-

site. The bank conducts a regular inspection of how customer information is handled on the part 

of consignees and provide information protection training. Management and supervision of 

consignees are always thorough to ensure that customer information is not lost, stolen, leaked, 

forged, falsified or damaged.

Employee campaign launched, aiming to 
enroot a culture of information security

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Woori Bank

061

Technical Security Measures 

In order to inspect information security risks preemptively, Woori Bank adopted the ‘Cyber Red 

Team’ which detects vulnerabilities at all times from the viewpoint of attackers. Woori Bank also 

established a cloud-based defense system to guard against large-scale DDoS attacks with the 

Financial Security Institute. 

Woori Bank became the first financial institution in Korea to adopt a Fraud Detection System 

(FDS) that analyzes non-face-to-face transaction logs based on Big Data, in an effort to better 

respond to new or novel security threats and cyber risks. The bank also applied a solution to the 

smart banking system that can detect malicious or remotely controlled apps, thereby taking the 

lead in protecting consumers from financial scams such as voice phishing.

2020 Plans

The Information Security Department will advance its SIEM to bolster the real-time integration, 

analysis and response system against cyber security threats in and out of the company, while 

adopting specialized solutions to diversify security drills for employees in step with the rising num-

ber of malicious e-mail attacks. Furthermore, it will become the first financial institution to acquire 

the international ISO 27701 and the domestic ISMS-P certifications, thereby enhancing privacy 

protection, and ultimately become an even more trustworthy and reliable bank for its customers.

Information Security

Bolstered Information 
Security Organization

Administrative  
Protection Measures

Technical Security 
Measures 

Acquired ISO27701 certification, the international  
standard on personal information management system

"How Smart Seniors Can Use Smart Phones 
Safely" - an anti-fraud education for seniors

Woori OverviewBusiness OperationsFinancial Review062

Anti-Money Laundering

As financial companies are required to 
establish preventive policies against 
international money laundering and 
terrorism financing, Woori Bank 
operates the Anti-Money Laundering 
Center. The Center established the AML 
Planning Team in addition to the existing 
Domestic AML Team, Overseas AML 
Team and Sanctions Management Team, 
hiring a large pool of AML specialists 
and expanding the organization. 
Furthermore, it bolstered internal 
control to prevent money laundering 
and terrorism financing by becoming 
the first Korean bank to adopt a three-
tiered Know-Your-Customer (KYC) 
system on par with defense systems 
of global financial companies. In a bid 
to boost the global competitiveness 
and credibility of Woori Bank, the bank 
hired AML/BSA specialists from the 
Office of Foreign Assets Control (OFAC), 
reinforcing internal controls at the AML/
Sanctions Department of its American 
branches. Woori Bank is also upgrading 
its AML/Sanctions systems throughout 
overseas branches and subsidiaries to 
be commensurate with those of global 
financial companies.

First AML Internal Controls 
System in Korea

Know Your Customer (KYC) 
system established and piloted at  
460 branches of Woori Bank

2019 Performance

Building a Global-Level KYC System

Woori Bank built a KYC system with three lines of defense: customer identification, inspection 

by the Anti-Money Laundering Center and independent audit by the Inspection Office. The bank 

also enhanced its specialized workforce, relevant regulations, guidelines and systems to defend 

against money laundering and terrorism financing, in order to faithfully carry out policies of the 

Financial Action Task Force (FATF) and the Korea Financial Intelligence Unit (KoFIU).

Boosting a System of Compliance at Overseas Branches

Woori Bank bolstered the anti-money laundering system of its global network in order to preemp-

tively boost compliance at its overseas branches. The bank aligned with a global consulting firm to 

check on the status of anti-money laundering at overseas branches and upgraded its AML system 

to meet the global standard. Woori Bank also engaged in various activities in order to satisfy the 

high standards of compliance programs required by US financial authorities, which led to remark-

able improvements including the positive inspection results of its American branches by local su-

pervisory authorities. Woori Bank was also able to mitigate money laundering risks at its overseas 

branches by conducting sophisticated risk assessments on all overseas branches and reflecting 

FATF recommendations.

Bolstering the Sanctions Compliance Program

In 2019, Woori Bank launched wide-ranging control activities to bolster and deepen its sanctions 

compliance program. First, the bank reinforced internal controls by extending the sanctions list of its 

SWIFT filtering system applied to branches at home and abroad. By adding additional names to the 

existing official sanctions list, it enabled itself to preemptively manage sanctions-related risks. Sec-

ond, Woori Bank reinforced the Bank’s internal controls by conducting a sanctions risk assessment 

on domestic and overseas branches. The bank was able to identify the Bank’s inherent risks related 

to sanctions, assess the adequacy of internal control activities and close any existing vulnerabilities. 

Third, the bank bolstered awareness of sanctions compliance by providing sanctions training for its 

employees and through quickly disseminating the latest trends. Woori Bank also conducted training 

for executive officers by inviting outside specialists to instruct them. It also provided customized 

training to employees in charge of internal control at branches, new heads of branches, employees 

assigned to overseas branches, employees handling transactions with high-risk clients and to its 

client companies. Woori Bank also quickly notified employees of changes taking place in international 

sanctions, thereby continuously reinforcing its sanctions compliance program.

2020 Plans

Woori Bank continues to enhance the level of its AML operations by bolstering ML/TF risk assess-

ments and KYC systems as well as improving the transaction monitoring system. In addition, its 

aim is to further solidify a fundamental culture of anti-money laundering by developing a pool of 

specialists and reinforcing AML training programs for employees. At overseas branches, the bank 

continues to upgrade its AML/Sanctions systems and verify its sanctions compliance program on 

AML Experts

a regular basis in order to manage and control sanctions risks preemptively. At subsidiaries, the 

110

bank is building an anti-money laundering system that meets the standards of international and 

local supervisory authorities by aligning with a global consulting firm to diagnose the status of the 

AML system. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Woori Bank

063

Wealth Management

The Wealth Management (WM) Group 
oversees serves not only Private 
Banking (PB) customers but also the 
bank-wide asset management business 
including services for corporate 
customers.

The WM Group consists of 12 teams 
under three departments (the WM 
Strategy Department, the PB Customer 
Department, and the Affiliate Products 
Department).

The WM Strategy Department manages 
bank-wide assets, oversees business 
strategies for PB customers, and 
suggests bank-wide recommendations, 
while establishing non-face-to-face 
channel asset management strategies 
and runs the required systems.

The PB Customer Department devises 
business strategies for PB customers 
and nurtures, operates and manages a 
specialized workforce and channel for 
asset management. It also provides tax 
consulting, real estate advisory services 
and other specialized services for high-
net-worth (HNW) customers of Woori 
Bank.

The Affiliate Products Department 
selects fund and bancassurance 
products, forms marketing strategies, 
develops investment products, selects 
affiliate products and conducts follow-
up management.

As of the end of 2019, Woori Bank has a 
total of 737 WM distribution channels. 
It has 747 private bankers (PBs) and 
financial advisors (FAs) who, as asset 
management experts, deliver best-in-
class comprehensive asset management 
services to HNW customers through a 
specialized PB brand called “Two Chairs”.

2019 Performance

Performance of Affiliate Products (Funds and Bancassurance)

In 2019, profits reached KRW 90.2 billion in funds, driven by wide-ranging marketing efforts in-

cluding the launch of 120th anniversary products and collaborations with SME relationship man-

agers (RMs). Meanwhile, on the bancassurance front, Woori Bank ranked No.1 in market share 

(34.2 percent) among four major commercial banks in Korea and posted profits of KRW 86.5 

billion by diversifying portfolio through the launch of new products and reinforced non-face-to-

face line-up.

Developing a Specialized Workforce and Strengthening  
Competencies in Asset Management

Woori Bank provides significant support and investments to foster a specialized workforce for 

asset management. The bank provides customized PB/FA training based on straightforward CDP 

and nurture next-generation personnel early on through public competitions. In particular, in 

2019, it came together with external specialized institutions for high-quality training on not only 

PBs and FAs but next-generation personnel, in order to boost the competitiveness of its special-

ized workforce. To foster a pool of specialized asset managers, Woori Bank bolstered its competen-

cies by operating separate intensive development courses on real estate, inheritances and gifts.

Expanding the Customer Base

At the core of the WM business is base of PB customers. In 2019, Woori Bank attracted 19,000 new 

PB customers, which is the highest increase rate (9.8 percent) among Korean commercial banks. 

This was the result of the targeted marketing of CEOs through collaboration between PBs/FAs and 

SME RMs as well as wide-ranging business support for new PB customers.

Expanding the Asset Management Business Base

Woori Bank expanded business base for PB customers by adding four new TC Premium Centers 

dedicated to HNW customers, where it provided specialized consulting in tax and real estate as 

well as comprehensive asset management services. Furthermore, it held global investment sem-

inars in collaboration with Bank Woori Saudara Indonesia and Woori Bank China. Here, the bank 

expanded its global business base by providing locally-tailored investment seminars and one-on-

one consulting services for Korean expats, businessmen and resident workers.

Wealth  
Management  
Group

Customer Care  
Center

Wealth Management 
Strategy Department

Private Banking  
Customer Department

Affiliation Product 
Department

Woori OverviewBusiness OperationsFinancial Review064

Bancassurance M/S

No.1(34.2%)

Bancassurance takes up No.1  
market share among the nation’s 
top four commercial banks with 
launch of new products and rein-
forced non-face-to-face line-up, 
posting profits of KRW 86.5 billion

WM Distribution Channels 

737 Channels 

Asset Management Experts 

747 PBs/FAs

2020 Plans

Woori Bank will leap into becoming a more reputable asset management company that places its 

highest priority on its internal robustness and its customers, by improving business fundamentals 

through innovation across the board that encompasses asset management business, system and 

consumer protection.

Business System Innovation

The Chair of the Asset Management Product Committee in charge of selecting products was 

promoted from the head of the department level to the head of the group level and the commit-

tee members were also promoted from team leaders to division leaders. In addition, outside 

specialist members were appointed to boost expertise. Product and marketing organizations will 

be separated to provide customer-centric products and recommendations will be derived at the 

holding company level to present a unified direction on investments. At the product sales stage, its 

personnel will be given different clearance levels to sell investment products depending on their 

risk. A PB workforce verification scheme will be newly introduced to bolster internal the qualifica-

tions criteria. Moreover, the asset management capacity index will be developed and measured to 

foster PBs that can represent Woori Bank. The thresholds and return on sales of each product and 

management company will be reviewed on a regular basis to reinforce risk management. For ex-

post management, a dedicated organization directly under the Head of the WM Group was newly 

established in order to ensure complete sales and customer interest protection (Customer Care 

Center). Furthermore, ex-post management schemes for funds including ‘happy calls’, tape-re-

cording schemes and customer deliberation schemes are undergoing improvement.

Infrastructure Innovation

Woori Bank is in the process of rebuilding the asset management system that supports high rates 

of return and risk management. The bank also enacted and distributed the Code of Ethics for Asset 

Management that places customer interests the No.1 value. For overall customer demographics, 

Woori Bank will adopt a life-cycle asset management system to provide optimized portfolios.

Business Culture Innovation

Woori Bank overhauled the KPIs of distribution channels and PBs/FAs with a customer-centric ap-

proach. Moreover, the bank adopted a business management certification scheme, under which 

evaluation of executive officers reflect protection of financial consumers, so that evaluation by cus-

tomers can be directly incorporated into the performance evaluation of officers.

* Distribution channel KPIs: Customer’s Rate of Return 20 points (H2 2019) 

Customer Care 50 points (2020)

 Customer’s Rate of Return 50 points,  

→

Private Asset Management Brand

Private Banking Brand of Woori Bank

One-on-one tailored  
financial consulting services by  
asset management experts

Private banking services dedicated to 
each customer offered in a fittingly 
refined setting

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Woori Bank

065

Employee Satisfaction

Woori Bank believes that a workplace 
where its employees are happy is a 
necessary foundation for providing 
the best services to its customers. This 
led to the creation of the Employee 
Satisfaction Center in 2007, and since 
then, the Center has been developing 
and implementing diverse programs. 
Woori Bank is expanding its leisure and 
travel programs to improve employee 
satisfaction with the hopes they will feel 
a stronger sense of ownership.

2019 Performance

Woori Bank Wibee took home the 11th championship title in the 2019-2020 WKBL Regular League. 

Driven by the enthusiastic cheers of employees, the excellent tactics of head coach Wie Sung-Woo 

and the tireless spirit of the athletes, Wibee broke its own record and made history once again with 

the first-ever V11 in the WKBL. Now, Wibee has its eyes set on another monumental achievement 

in the V12 next season.

Implementing Programs for Greater Employee Satisfaction

Woori Bank offers original and interesting programs to boost employee satisfaction. In 2019, the 

bank offered the “Woori Family Together Camping” program for its employees and their families. 

Woori Bank also provided Special Lectures on Culture to meet the cultural needs of its employees 

and help them build networks. Among its existing programs, the bank continues to offer the family 

getaway initiative, “Oh! Happy Woori,” and a psychological counseling program to help employees 

deal with feelings of insecurity or family issues. Woori Bank is doing its utmost to put into practice 

Woori Bank’s core belief that stipulates that the happiness of its employees and their families is the 

core foundation of the Bank’s competitiveness.

Oh! Happy Woori

“Oh! Happy Woori” is a family getaway program that began in July 2011 and is based on the idea 

that happy families are the very source of employee satisfaction. Employees and their families can 

participate in the seasonal experience programs to spend time together and refresh themselves 

physically and mentally. Last year’s programs included “Understanding Constellations”, “Visiting 

Pocheon Herb Island”, “Visiting Korea Job World”, “Visiting My Mother’s Family” and “Strawberry 

Picking and Smelt Fishing”. In particular, the “Companion Program with Spouses” reinforced 

the corporate culture that all happiness starts with family. This program has become the most 

preferred and sought after of all the offerings, allowing its employees an opportunity to spend 

quality time with their families and remind themselves of how important family is.

Head Office Auditorium as a Free Wedding Venue

Woori Bank rents out the auditorium at its head office building as a wedding venue for employees, 

free of charge. The location has been praised by its employees for its spaciousness, the ample 

amount of time allowed for the ceremony, and its refined atmosphere. The venue features a 

V11 in the Women’s Korean Basketball 
League (WKBL) 2019-2020 Season

Woori Wedding Day: A joint wedding 
ceremony for multicultural couples

Woori OverviewBusiness OperationsFinancial Review066

'Oh! Happy Woori' 

A family getaway program that began 
in July 2011 and also the leading family 
care program based on the idea that 
happy families are the very source of 
employee satisfaction

Prevention Training 
and Psychological 
Treatment 

Woori Bank has provided prevention 
training and psychological treatment 
since 2017 for employees who interact 
directly with customers, to protect 
them from verbal and physical violence 
as well as sexual harassment.

gorgeous bridal room, a separate room for performing the traditional Korean wedding ceremony 

known as pyebaek, and a banquet hall for the wedding reception. The CEO’s official vehicle is also 

made available as the wedding getaway car, which is particularly applauded by the employees. A 

total of 873 couples walked down the aisle in this auditorium between 2012 and 2017. Its popularity 

continued in 2018 and 2019, with an additional 150 and 160 couples marrying there in each year re-

spectively. The benefit of this free wedding venue offer is twofold: it not only helps its employees save 

on wedding costs but also boosts the sense of pride its employees feel in Woori Bank.

2019 Programs to Protect Employees Who Interact Directly Customers 

Woori Bank has provided prevention training and psychological treatment since 2017 for employ-

ees who interact directly with customers, to protect them from verbal and physical violence as 

well as sexual harassment. In accordance with the Occupational Safety and Health Act, the bank has 

produced the “Promotional Materials to Protect Direct Interactors” since October 18th 2018, in order 

to protect employees from verbal abuse and sexual harassment by customers. Woori Bank has dis-

tributed them to all branch offices in 2019. It also conduct training to prevent physiological or physical 

harm to its employees. To reinvigorate the organization and to better engage its employees in their 

work, the bank make reservations and provide funding for therapy sessions and legal counseling 

for its employees and their families. Woori Bank offers in-house professional counseling in addition 

to the externally run Employee Assistance Program (EAP), offering on-site counseling and small 

lectures at the branch level through TFT business support. In addition, the bank present employ-

ees with opportunities to manage their stress and relax with Tok-Tok Concerts and Office Training 

Programs. Woori Bank also lead the way in improving its organizational culture with preventive 

training for sexual harassment in the workplace and wide-ranging campaigns to prevent conflicts 

among employees.

Woori Daycare Center

As part of the government’s policy to address the country’s low birth rate and actively support work-

ing parents, Woori Bank runs corporate daycare centers in Seoul in Mapo-gu (Happiness Center), 

Seongdong-gu (Love Center), and Jung-gu (Dodam Center, opened at the Woori Bank head office 

building in August 2016). In addition to the three existing centers, the bank opened the fourth cen-

ter in Bundang, Gyeonggi Province (Saesol Center). Woori Bank will continue to open new daycare 

centers to promote a corporate culture that encourages a stable family life and do the best to help 

working parents cope with childcare challenges. Woori Bank strives to ensure that each and all of its 

employees are happy and that happy employees, in turn, will make its customers happy.

Woori Bank Programs to Protect Employees Who Interact  
Directly Customers – “On-Site Roundtable with Direct Interactors”

Woori Daycare Centers installed and operated to 
provide corporate support for working mothers

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019'A Day When Woori 
Meets Culture' 

A support program to encourage  
employees and their families to take 
part in enriching cultural activities

Smart Health  
Check-Up Service 

Introduced to enable quick and easy 

application for check-ups

Woori Bank

067

Experiencing Other Cultures

The program that assists its employees to take overseas trips is gaining huge support. Woori Bank 

has travel agencies set up a dedicated website for its employees where they can choose from a 

variety of travel programs. As part of a virtuous cycle of providing welfare that inspires employees 

and customers and brings them satisfaction, the Woori Bank Employee Satisfaction Center runs 

refined and wide-ranging programs that can truly serve its employees. 

A Day When Woori Meets Culture

This is a support program to encourage its employees and their families to take part in enriching 

cultural activities. First launched in 2012, the program made group ticket purchases in 2019 for 

musical performances including the Flashdance, Jekyll & Hyde, Mama Mia and Aida. Employees feel 

a sense of belonging and pride as the bank rents out the entire theater for the day to allow employ-

ees to choose their own showtimes and present an exclusive show just for Woori families.

Improving “PC-Off” Policies for Work-Life Balance

The Banking industry has characteristically imposed a work environment that entailed overtime 

work into the night. To improve such conditions, Woori Bank introduced a work-life balance policy in 

2013, which then became established as part of corporate culture at Woori Bank, as most offices and 

branches came to comply well with the policy. The so-called ‘PC-Off’ deadline is at 19:00 to ensure 

employees have time for leisure activities and family life and to help them return to work with greater 

efficiency and focus. In July 2019, Woori Bank took the initiative in striking the work-life balance of its 

employees by firmly establishing the 52-hour work week system and flexible work hours.

Building a Healthy and Vibrant Work Culture

Woori Bank offers annual medical check-ups and blood tests in order to continually and systemat-

ically manage the health of its employees. If any symptoms are identified from the check-ups, the 

bank supports affected employees with its group accident insurance and the Bank’s medical fee sub-

sidy plan to create a healthy and active work culture. In addition, Woori Bank also adopted the “Smart 

Health Check-Up Service” that is more convenient and allows for a faster application for check-ups. 

This service allows employees to check on their reservations, changes, and results in real-time via an 

app. It is built in a way that allows the health status and check-up results to be systematically cumu-

lated and managed. Furthermore, its employees and their families are entitled to book and use the 

shared condominiums Woori Bank owns all over the country. These facilities are now made available 

to employees for much longer periods, allowing longer stays for more employees. These benefits 

help its employees refresh themselves and build a vibrant work culture.

"Special Lectures on Culture" meeting cultural  
needs of employees and supporting networking

Healthy Woori Program to create a vibrant work-
place and promote the health of employees

Woori OverviewBusiness OperationsFinancial Review068

Social Contribution Activities

Woori Bank’s roots are embedded 
in Daehan Cheonil Bank, which was 
established in 1899 with funds from 
the imperial family by Emperor Gojong 
who envisioned to protect Korean 
commerce. For 121 long years, Woori 
Bank fulfilled its role to contribute 
to national development, driven by 
the pride of being the bank of Korean 
capital. Particularly in today’s world, 
where the emphasis is on the social roles 
and responsibilities of finance, the bank 
continues to practice sharing in order to 
prosper together with local communities 
to realize the three values of Humanity, 
Happiness and Hopefulness, and carry 
out diverse social contribution activities 
including support for small merchants 
and microfinance in order to fulfill  
responsibilities as a major financial 
institution.

2019 Performance

Humanity: Humanity in Action with Local Communities

Woori[we] Love Sharing Program: Woori Bank’s Signature CSR Program

Since launching the Woori Bank Volunteer Corps in July 2007, Woori Bank has been engaged in a 

number of social contribution activities through its nationwide branch network. The Woori [We] 

Love Sharing Program is signature CSR program for all bank employees to take part in social con-

tribution activities. It involves welfare facilities that have established sisterhood agreements with 

34 regional business headquarters. The bank encourages employees to volunteer and provide 

sponsorship on a regular basis for the socially marginalized, including struggling youngsters, 

elderly citizens, and the disabled. Woori Bank also runs a social contribution campaign in the first 

and second half of the year, giving out awards to high-performing branches in the area of social 

contribution to encourage voluntary participation by employees. The donations for social welfare 

centers raised during the campaign period are used to support the underprivileged. In February 

2019, as part of the Woori G-CSR Festival 2019, Woori Bank deployed a bank-wide social contri-

bution campaign with the participation of subsidiaries and branches from 26 nations across the 

globe as well as domestic branches. From its global network, 317 employees in 22 subsidiaries 

and branches of Woori Financial Group from the US, China, Cambodia, Brazil and India took part, 

while domestically, 721 employees from 64 branches came together to help neighbors in need. 

Donations amounting to KRW 115.4 million were delivered to social welfare facilities to support the 

socially marginalized.

“Blood Drive” with Greater Compassion

Woori Bank has been conducting a ‘blood drive’ campaign since 2006. The campaign, carried out 

during July and August when the need for blood is greatest, is one of Woori Bank’s longest running 

social contribution activities where employees from branches nationwide voluntarily visit nearby 

blood donation centers to donate blood and receive donation certificates. In 2019, the bank re-

ceived a total of 1,078 blood donation certificates after the blood donations from Woori Financial 

Group employees were delivered to the Catholic University Eunpyeong at St. Mary’s Hospital for 

patients fighting incurable illnesses, including leukemia and pediatric cancer. Woori Bank will 

continue the blood drive consistently, so that voluntary blood donations by its employees can help 

save lives.

“Good Together” – A global CSR campaign 
launched by Woori Financial Group

Blood Drive Campaign for underprivileged patients fighting 
incurable illnesses including leukemia and pediatric cancer

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Woori Care Fund Project

5,760 employees
KRW 395 million

In 2019, an average of 5,760  
employees voluntarily took part  
each month and raised a total of  
KRW 395 million

Woori Bank

069

Sharing Daily Necessities for the Underprivileged

Woori Bank continues to engage in the act of sharing with the underprivileged during traditional 

holidays and the winter season. This January, the Woori Bank head office marked the beginning 

of the Better Together Campaign as the CEO joined 196 new recruits in distributing 2,300 Woori 

Hope Boxes consisting of meal kits for the New Year holidays. These kits went out to 2,300 house-

holds in Seoul, including to elderly individuals living alone and to low-income families. For the Chu-

seok holidays, KRW 100 million’s worth of meal kits consisting of essential staples such as seasonal 

fruit and meat were delivered to 120 facilities in Seoul that house children, the elderly, persons with 

disabilities and the homeless, in an effort to reach out to the socially marginalized who live within 

the blind spots of welfare assistance.

Happiness: Pursuing Happiness through Sharing

Woori People’s Culture of Donation: “Woori Care Fund”

Woori Bank runs the “Woori Care Fund” where employees voluntarily donate a certain percentage 

of their monthly pay to help fund social initiatives. Woori Care Fund was launched in 2003 for CSR 

purposes with the voluntary participation of employees. As of 2019, an average of 5,760 employ-

ees participated each month and raised a total of KRW 395 million. The Fund finances the “Woori 

Care Fund Public Competition Project” where outstanding social welfare programs are submitted 

by non-profit corporations and groups across the nation in the first and second half of the year to 

receive on-on-one matching donations from Woori Bank in a bid to support the socially marginal-

ized. Woori Bank is now twelve years into the project since its start in 2009 and it has supported ex-

cellent social welfare programs that target marginalized children and elderly citizens who fall with-

in the blind spots of social welfare. This project does a great deal in supporting the independence 

of the socially vulnerable, and provides cultural support for the marginalized. In 2019, Woori Bank 

donated KRW 300 million to 20 social welfare organizations and 20 community children’s centers. 

In particular, the bank utilized leading donation platforms in Korea such as Happy Bean of Naver 

Co. and Together with Kakao of Daum Kakao Corp. to maximize customer donation in support of 

outstanding social welfare programs in the community.

Woori Hope Box delivery ceremony to wish happy New Year 
holidays for underprivileged neighbors in the community

Social welfare programs for the underprivileged

Woori OverviewBusiness OperationsFinancial Review070

Employee Volunteers

42,636 persons

Total Expenditures on 
Social Contribution

(Unit: KRW in 100 millions)

1,494

1,065

Projects to Support Future Leaders

Woori Bank engages in diverse social contribution programs to lend a hand to future generations. 

Last year, the bank operated an education program that invited community children’s centers to 

visit museums and provided 40 sessions of financial education to socially marginalized children. 

In addition, a total of 1,262 children learned about the Bank’s history and the basics of finance 

through customized education program that offered diversified hands-on financial experience. 

Woori Bank offers Woori Together Scholarships for Youth to well-performing students at the com-

munity children’s centers that have established sisterhood ties with the Bank. In 2019, 74 children 

received scholarships totaling KRW 35 million. Woori Bank also hosts the Special Event for Children 

from Remote Islands and Areas program for children from rural or fishing villages where social and 

cultural resources may be relatively scarce. The event offers diverse excursion programs including 

visits to Gyeongbok Palace and museums.

Hopefulness: Inspiring Hope through Communication  
and Mutual Prosperity

“Global Volunteering” to deliver hopes

To address social issues in the global community through the bank’s global networks, Woori Bank 

YoY  

+40.3%

conducts a variety of CSR activities and fulfills its social responsibilities as a global financial firm. In 

February 2019, its Global Volunteer Corps of 45 Woori Financial Group employees were dispatched 

to the YANKIN Children’s Hospital in Yangon, Myanmar. They engaged in various meaningful 

2018 2019

activities: facility maintenance and repair for children to receive medical services in a clean envi-

ronment; teaching activities involving fine arts or physical education; and entertaining cultural 

performances to bring cheer to children exhausted from lengthy medical treatments. In July, the 

bank launched the Kind-Hearted Shoe-Making Campaign for children suffering from poverty all 

around the world. Shoes were handmade by employees and their families and donated along with 

monetary donations to NGOs that used them to help children living in poverty in Indonesia.

Mecenat Activities to Support the Underprivileged

Woori Bank has been running the “Healing Concert for Youths” project since 2018, sending an 

orchestra to perform classical music at schools for children who have little opportunity to come 

across such music. The Healing Concerts are a part of its culture and arts project to raise aware-

ness of disabilities and inequality among future generation by presenting collaborative works 

of disabled and non-disabled performers. More than 7,000 students in 12 schools attended its 

Learning about the economic role of banks and importance  
of saving, visiting exhibition rooms full of relics and films

Fulfilling CSR by launching global activities for the underprivi-
leged in nations where Woori Financial Group has presence

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Healing Concert for Youths

12 schools 
7,000 students

Raising awareness of disabilities and 
inequality among students by  
presenting collaborative works of  
disabled and non-disabled performers

Woori Bank

071

concert in 2019. On the Day of Persons with Physical Disabilities on November 11 2019, Woori Bank 

sponsored Yoo Soo-Young, a promising badminton player with physical disabilities, presenting 

him with a tailored sports wheelchair and funds for training. Woori Bank also supported repairs for 

wheelchairs by visiting welfare halls for the disabled across the nation.

2020 Plans

Benefit from Finance, Warmth from Sharing

Building a Unique Woori Culture of Sharing with Employees, Families and Customers

In 2020, Woori Bank will conduct locally tailored CSR activities with its sister organizations includ-

ing Woori Love Sharing Program and continue employee campaigns in the first and second half 

the year. Woori Bank will conduct the Do Good! Campaign aligned with Naver Co.’s Happy Bean 

that will encourage family participation and host public competitions on donation platforms such 

as Naver Co.’s Happy Bean and Daum Kakao Corp.’s Together with Kakao to build Woori’s unique 

culture of sharing along with employees, their families and customers.

Nurturing the Future Generation and Supporting the Underprivileged

In 2020, Woori Bank will expand its financial education sessions for community children’s cen-

ters and the Woori Together Scholarships for Youth program to continue its projects to nurture 

the future generation. In addition, Woori Bank will work on reducing inequality and sharing with  

neighbors through support projects for elderly members in the area, persons with disabilities and 

multicultural families. Furthermore, the bank will take the lead in practicing CSR by providing im-

mediate support whenever a natural disaster, like a fire, epidemic or typhoon strikes the country. 

In H1 2020, Woori Bank provided preventive kits to high-risk groups of COVID-19 in order to pre-

vent the spread of the virus. In February, the bank delivered KRW 500 million worth of food items 

and monetary donations from employees to socially vulnerable elderly individuals and children’s 

facilities in the Daegu-Gyeongbuk region. In March, Woori Bank supplied lunch boxes and health 

supplements every day for 400 healthcare providers in district general public hospitals in Daegu 

and starting in April, Woori Bank has been continuing anti-infection projects at 160 children’s wel-

fare centers in Seoul.

Supporting underprivileged children with not enough to  
eat as COVID-19 forces schools to suspend school meals

Woori OverviewBusiness OperationsFinancial Review072

WOORI  
CARD

Customer 
-Centered  
Services

Woori Card was separated from Woori Bank in April 2013 in a bid to bolster Woori 

Financial Group's competencies in the credit card business and competitiveness in the 

non-banking sector. Based on an expansive banking network and customer base, Woori 

Card devised optimal business strategies as the credit card affiliate of the Group and 

is proactively pursuing new business to secure a new engine of growth. Furthermore, 

Woori Card places topmost priority on customer value throughout its business in  

developing products and services that cater to the needs of its customers. Woori Card 

also brings differentiated services to customers by actively forging partnerships with 

other industrial sectors and expanding business scope. As Woori Financial Group was 

inaugurated in January 2019, and Woori Card was incorporated as a subsidiary in  

September of that same year, Woori Card expects to generate powerful synergy with  

its Group affiliates.

2019
Woori Card wins 
2019 Family Friendly  
Certification and  
Government Award, 
Ministry of Gender Equality  
and Family

Woori Card wins 
Check Card No.1 Award, 
Korean Standard – Premium  
Brand Index Grand Prix 2019, 
Korea Standards Association
/ Chosun Ilbo 

'Standard of Cards' wins  
the Credit Card Category of 
Korea Good Brand Awards 
2019, Dong-A Ilbo

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Woori Card

073

Usage
(Unit: KRW in 100 millions)

826,495

763,575

738,565

YoY  

+8.2%

2017

2018

2019

Operating Income
(Unit: KRW in 100 millions)

17,558

13,867

13,681

2017

2018

2019

Net Profit
(Unit: KRW in 100 millions)

1,265

1,142

927

YoY  

-1.3%

YoY  

-9.7%

2019 Performance

Part 1. Business Performance 

The volume of payments being settled via cards is increasing, driven by a growing membership 

pool, aligned business with Woori Bank and an aggressive entry into the simple payment market. 

Woori Card also continues to expand financial assets (long-term card loans) based on its high-val-

ue customers. In addition, as part of the efforts to develop new businesses to diversify its revenue 

base, Woori Card has been operating installment, lease and credit loan businesses since 2016, 

while continuously expanding source of long-term income. As credit card merchant fees were 

lowered, its profits decreased by KRW 95.6 billion in 2019. However, Woori Card overachieved its 

initial target for net income (KRW 81.3 billion) with KRW 114.2 billion, thanks to financial asset ex-

pansions, cost-cutting efforts and non-recurring factors relating to the BC Card litigation.

Part 2. Business Management Rationalization

Woori Card endeavors to systematically respond to the evolving business environment. Woori 

Card boosted focus on core functions and sped up decision-making processes by streamlining or-

ganization through functional readjustments among departments. Driven by dedicated Big Data 

organization, Woori Card is also pressing ahead with ultra-personalized customer management 

by advancing marketing efforts to a whole new level, reinforcing the loyalty of active members and 

boosting the usage among inactive or dormant members. In addition, Woori Card established 

a new digital marketing organization to respond to the changes in the digital finance ecosystem 

such as the growth of simple payments.

2020 Plans

Overall business conditions for the credit card industry are expected to only worsen in 2020. 

The pace of growth in the industry is predicted to slow amid contracted private consumption, a 

near-mature credit card business environment, ever-rising household debt, lower merchant fees 

and particularly because of universal recession triggered by COVID-19. Further threats are posed 

by fiercer competition from other industries such as ICT companies expanding their business in the 

payment and settlement market and online-only banks planning to launch credit card businesses. 

In order to meet such changes head on, Woori Card sets the business goal of 2020 as “Securing 

the Future Growth Engine through Innovation and Challenge”, under which the company has six 

business strategies: Raising Value alongside Customers; Securing Sources of Income; Accelerating 

Digital Innovation; Bolstering Risk/Compliance Monitoring; Expanding Group Synergy; and Firmly 

Establishing the Foundation for Future Growth.

To this end, Woori Card plans to focus on boosting income by thoroughly managing the profitabil-

ity of each business and efficiently controlling costs. In addition, Woori Card will expand profitable 

2017

2018

2019

assets mainly through high-value members by reinforcing data analytics and advancing marketing 

efforts. Woori Card will also readjust portfolio to attract new members and improve cost structure.

Woori Card will secure the foundation to continuously create income by aggressively boosting the 

efficiency of its business management: Woori Card will actively cut costs by raising company-wide 

business efficiency; deploy ultra-personalized marketing driven by a dedicated Big Data organiza-

tion; and bolster asset soundness by thoroughly managing risk. Furthermore, in order to secure the 

engine of new growth, Woori Card will make the utmost effort to align with the global networks of 

Woori Bank and expand synergetic businesses with Group affiliates under Woori Financial Group.

Woori OverviewBusiness OperationsFinancial Review074

WOORI  
INVESTMENT 
BANK

Woori Investment Bank is the only company in Korea fully dedicated  

to total financial services with main business lines in deposits including  

bills issued and CMA as well as loans and securities management.  

Recently, Woori Investment Bank has been striving to diversify revenue base  

by expanding its business scope to include NPL investments and IB, while 

developing new sources of income through the synergy created  

by Woori Financial Group.

Building a  
Financial  
Foundation  
through Stable  
Growth and  
Innovation

Woori Investment Bank  
is the only company in  
Korea fully dedicated to 
total financial services

Creating financial ecosystem  
for innovative growth
Direct investments in 
innovative growth  
companies: 36 cases

Discovering IB business  
opportunities overseas
Engaged in Binh Duong 
New City development 
project in Vietnam

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Woori Investment Bank

075

Interest Income
(Unit: KRW in 100 millions)

601

498

YoY 

+20.7%

2018

2019

Net Income
(Unit: KRW in 100 millions)

550

324

2019 Performance

Part 1. Boosting Fee Income through Bolstered IB, Diversifying Business Scope 

Amid the trends of low interest rate and low growth, Woori Investment Bank bolstered the secu-

rities business in order to expand its proportion of fee income. Woori Investment Bank revitalized 

IB business including deal management/arrangement/advisory services and reinforced organi-

zation and workforce in order to diversify revenue base through bonds management and acquisi-

tion/brokerage businesses. As a result, fee income in 2019 jumped 143 percent (KRW 18.4 billion) 

year-over-year to KRW 31.3 billion (stand-alone basis).

Part 2. Reinforcing Management of Loan Soundness 

As uncertainties in the financial environment continue to unfold, Woori Investment Bank is rein-

forcing management for the stability of loans. Woori Investment Bank is not only monitoring risk 

management indicators and bolstering ex-ante reviews, but perform ex-post reviews through the 

newly established Loan Review Department. In 2019, its ratio of substandard-or-below loans and 

non-performing loans was 0.49 and 0.21 percent respectively, down 1.02 percent and 1.28 percent 

respectively from last year.

2020 Plans

Woori Investment Bank has set its 2020 business goal as “Building a Financial Foundation through 

Stable Growth and Innovation,” targeting a profit growth of 31 percent and asset expansion of 28 

percent y-o-y. In particular, as the one and only financial investment subsidiary within the Group, 

Woori Investment Bank is focusing efforts on expanding non-banking business in order to drive 

towards Woori Financial Group’s goal of becoming the “No.1 Comprehensive Financial Group.”

YoY 

+69.7%

2018

2019

In step with its plan to expand the loan business, Woori Investment Bank is pressing ahead with as-

Operating Income
(Unit: KRW in 100 millions)

555

320

YoY 

+73.1%

2018

2019

set expansion mainly in reliably profitable assets. Woori Investment Bank is also pushing forward 

loan transactions through businesses aligned with Woori Bank. Amid the continuing low interest 

rate trend, Woori Investment Bank will also continue to boost non-interest income through fee 

incomes generated by IB business and securities management/brokerage.

In the mid-to-long term, Woori Investment Bank plans to expand and raise creditworthiness. As 

the nation’s only fully dedicated financial service provider, Woori Investment Bank is also reviewing 

mid-to-long term development measures from multiple angles, taking into consideration market 

changes and the Group’s portfolio.

Boosting Fee Income through  
Bolstered IB

(Unit: KRW in 100 millions)

Woori Investment Bank’s  
First Venture Capital  
Fund 

YoY 

+143%

313

2019

129

2018

KRW 
26 billion in size

Result of CIB collaboration within  
Woori Financial Group

Woori OverviewBusiness OperationsFinancial Review076

WOORI  
FINANCE  
INFORMATION
SYSTEM

 'Clean Road 90' 
Campaign
Establishing zero-defect IT  

operation system to ensure  

reliability of IT services

Woori FIS Co., Ltd. will drive Woori Financial Group’s conversion into a holding 

company system and continue the expansion of its affiliates. It will reinforce 

customer-centric marketing that leverages non-face-to-face channels and Big Data, 

engaging in asset management with the use of new digital technologies and become 

a leading bank in the foreign currency market. It will expand the global financial belt 

and its global non-face-to-face channels and renew digital banking services with a 

user-centric perspective and revitalize the mobile web, and lastly, it will maximize 

its business competencies by using innovative digital technologies.  

Woori FIS plans to concentrate organizational competencies on the stable operation 

of next-generation systems; foster personnel and secure competitiveness to deploy 

new digital technologies and launch new businesses for customers; secure global 

service personnel and reinforce their competencies; affect change in the way it 

works to enhance customer satisfaction; develop organization-centric IT services; 

and acquire operational competencies.

2019 Performance

Under the 2019 business goal of “Securing Group IT Stability and Reliability,” Woori FIS focused  en-

deavors on the three business strategies: a) Enhance Quality and Service Level; b) Bolster Efficiency 

in the IT Operation System; and c) Boost Organizational and Specialized Competencies. Woori 

FIS also focused on the six business tasks: a) enhance IT quality by optimizing IT and continuously 

removing risk factors; b) provide timely support to Group businesses and procure site-tailored IT 

services; c) bolster efficiency and competitiveness by improving the IT system and organization; d) 

build the computing environment for end users in mind; e) rebuild the corporate culture (enhancing 

organizational synergy); and f) secure competencies to support the continued growth of the orga-

nization.

2020 Plans

In 2020, Woori FIS has set three business strategies: a) (stability) IT Operations with Zero Interrup-

tion and Full Integrity; b) (innovation) Continued Reinforcement of the 2SP Business Management 

Innovation; and c) (expansion) Expansion of IT-Business Convergence. Woori FIS also plans to focus 

on nine business tasks: a) expanding the stability and availability of IT services; b) bolstering com-

petencies to protect information against ongoing security threats; c) advancing the IT compliance 

and quality monitoring system; d) innovating IT service processes in a customer-centric manner; e) 

innovating the system to optimize IT services; f) establishing an organizational culture of dedication 

and respect; g) reinforcing R&D to leverage technologies; h) discovering IT-based businesses and 

making preemptive proposals to customers; and i) expanding services based on IT competencies.

'IT and Business  
Convergence'
2020 Business Goal

Business Strategy

STABILITY

INNOVATION

EXPANSION

IT Operations with  
Zero Interruption and   
Full Integrity

Continued Reinforcement  
of the 2SP Business  
Management Innovation

Expansion of IT-Business 
Convergence. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Woori Finance Research Institute

077

WOORI  
FINANCE  
RESEARCH
INSTITUTE

Woori Finance Research Institute (WFRI) was established in 2012 with the vision 

of becoming the nation’s best think-tank specializing in finance and an insight 

provider that spearheads financial development. In order to effectively support the 

management in their decision-making processes, Woori Finance Research Institute 

conducts in-depth research across all aspects of management strategies within 

financial companies and within the economy and the financial market itself. Woori 

Finance Research Institute is establishing itself as an opinion leader of Korean finance 

by sharing the results of its research with customers, the authorities and financial 

market participants.

2019 Performance

In 2019, WFRI published 330 reports with a focus on management strategies, risk management 

and the discovery of new growth engines in pursuit of the stable growth of Woori Financial Group. 

In response to the rapidly changing management environment, Woori Finance Research Institute 

has decided that, in 2020, it will be concentrating efforts on digital finance research, consulting 

services for subsidiaries and the group’s inside perspective on macro and financial variables. Fur-

thermore, in a bid to expand the group’s business portfolio, Woori Finance Research Institute plans 

to bolster research on global financial companies for benchmarking purposes, non-banking indus-

tries and on the nations in which the Group has presence in.

Global  
Leading Insight 
Provider

Best Financial  Think Tank  in Korea

Research on  
business strategies 
of financial  
institutions

Research on 
financial policies 
and regulations

Research on the 
global financial 
market and  
financial industry

Analysis of 
domestic and 
international 
economic trends

Opinion leader  
of Korea’s financial 
industry

Contributor to the 
development of Korea’s 
financial industry

Woori OverviewBusiness OperationsFinancial Review078

WOORI  
CREDIT 
INFORMATION

Woori Credit Information’s main line of business is debt collection, credit 

investigation and asset management. Woori Credit Information has solid 

financial soundness with the smallest liabilities and largest assets among credit 

information companies that are under financial holding companies in Korea. 

Furthermore, it has reinforced independent business viability by securing 

various business partners outside Woori Financial Group.  

Woori Credit Information will secure the topmost position and lead the market, 

driven by vigorous sales capacity and business management efficiency. 

First credit 
information 
company in 
Korea

01
Diversified and  
specialized manpower

02
IT system of  
perfection

03
Best financial  
soundness in the 
industry

04
Robust CSR activities

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Woori Credit Information

079

2019 Performance

Part 1. Solid Financial Soundness

Woori Credit Information currently operates business with zero leverage and have maintained a 

constant surplus ever since the founding of company. In addition, it is financially sound and has the 

largest assets and the lowest debt ratio (26.6 percent) among all credit information companies that 

Debt-to-Equity Ratio
(Unit: %)

Woori Credit Information
26.6

Company A

Company B

65.9

are under the wings of a financial holding company in Korea. 

86.8

Category 

Total Assets

Debt-to-Equity Ratio

(unit: KRW in 100 millions)

Company A 

Company B 

Woori Credit 
Information

379

26.6%

253

65.9%

278

86.8%

Percentage of Revenue from 
Non-Affiliates

(Unit: %)

Woori Credit Information

31.0

21.0

Company A

Company B
2.3

Part 2. Highest Level of Revenue from Non-Affiliates 

One measure of sales capacity for credit information companies under the umbrella of financial 

holding companies is the percentage of their revenue generated outside the holding company. 

Woori Credit Information has proven its sales capacity with the highest percentage of revenue 

from non-affiliates. It has secured various business partners outside the holding company and 

boosted revenue by expanding the scope of business continuously through proactive marketing 

efforts.

Category 

Woori Credit 
Information

Company A 

Company B 

Percentage of Revenue from Non-Affiliates

31.0%

21.0%

2.3%

2020 Plans

Woori Credit Information’s business goal this year is “Venturing into New Markets, Managing Busi-

ness Based on Internal Robustness.” It aims to achieve this goal based on the following systematic 

and efficient management strategies.

First, “Venturing into New Markets.” It will concentrate its efforts toward discovering new engines of 

growth and diversifying sources of income in order to overcome the harsh business environment 

and to continue growth. It will also expand customer base by attracting more business partners.

Second, “Maximizing Efficient Management.” Woori Credit Information will maximize efficiency in 

its business management based on a profitability analysis of each segment by efficiently manag-

ing the organization and personnel, simplifying work, building a new system, saving non-essential 

expenses, and bolstering the competencies of workforce.

Third, “Customer-Centric, On-Site Business Management.” Woori Credit Information will earn sup-

port from customers and gain competitiveness by prioritizing customers and providing them with 

differentiated, tailored services that meet their needs.

Lastly, “Stronger Support Policies for Debtors.” In step with government policies to boost support 

for the socially vulnerable, Woori Credit Information will boldly push forward measures to revitalize 

debt adjustment to the benefit of both debtors and Woori Credit Information. Furthermore, Woori 

Credit Information will fulfill social responsibility by bolstering ethical management through legiti-

mate debt collection and reinforced individual credit information.

Woori OverviewBusiness OperationsFinancial Review  
  
080

WOORI  
FUND
SERVICE

Administrative  
management services 
for KRW 110 trillion of 
assets

Specialized adminis-
trative management 
company with best- 
in-class system

Woori Fund Service is a specialized administrative management company 

equipped with a best-in-class system that provides various administration 

services including fund accounting and reference price computation for 

collective investment vehicles. Woori Fund Service is also increasingly being 

recognized as a powerhouse in handling general administration for real estate 

investment trusts, or REITs. Woori Fund Service endeavors to become a better 

service provider by stabilizing services with its new DRS system and through 

minimizing errors through stringent internal controls.

2019 Performance

Woori Fund Services commenced administrative management services for Woori Asset Manage-

ment, which was incorporated as a subsidiary of Woori Financial Group in August 2019. Its System 

advancement process proceeded for six months from October 2019, involving data relocation and 

customized services for asset management companies. As a result, it now provides administrative 

management services for assets amounting to KRW 110 trillion. Woori Fund Service will also initiate 

administrative management services for Woori Global Asset Management in September 2020. Woori 

Fund Service believes this will create great synergy with asset management companies under the 

wings of Woori Financial Group, and will actively deploy marketing initiatives on their behalf.

2020 Plans

Recent improvements (cut-off) on the fund reference price computation scheme will be applied to 

the system, which will enable a sooner completion of the computation and contribute to the stabiliza-

tion of this industry. 

Moreover, Woori Fund Service plans to file for a patent application on the (tentatively called) “Man-

agement Direction Forwarding Service,” developed to remove risks from the reference price com-

putation. The Management Direction Forwarding Service enables the IT system to automatically 

notify whether management directions from asset management companies have been received or 

processed. This means that issues with manual processing can be prevented in advance. Woori Fund 

Service also aims to enter into the insurance industry based on bolstered business competitiveness 

by computing reference prices for variable insurance, building an IFRS system and developing an 

accounting system for REITs. In addition, it plans to press ahead with global business linked with its 

affiliates at Woori Financial Group beginning in the Asian region.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Woori Asset Trust

081

WOORI  
ASSET  
TRUST

Woori Asset Trust is a comprehensive real estate financing company that 

Woori Financial Group newly acquired in 2019. On the basis of experience 

and customer trust cumulated over nearly 20 years, Woori Asset Trust pushes 

forward continued growth with over KRW 30 trillion in entrusted assets. Woori 

Asset Trust will provide the complete financial services for the Group to become 

the No.1 comprehensive real estate financing company with an excellent 

customer satisfaction track record by managing customer assets in a safe but 

highly profitable manner.

2019 Performance

Since its incorporation into the Woori Financial Group as of December 30 2019, Woori Asset Trust 

has restructured its organization under the leadership of the current co-CEOs, aiming to invigo-

rate synergetic effects created by the “business management sector” and the “business promo-

tion sector”. 

Despite the industry-wide recession, market impact and financial strain on Woori Asset Trust were 

both limited as business has a low percentage of loan-type land trusts that are high-risk in nature. 

Woori Asset Trust was able to generate stable profits by gradually expanding its proportion of 

management-type land trusts backed by completion guarantees, based on its existing strength in 

collateral trust, agency business and other areas that are relatively less sensitive to fluctuations in 

the real estate market.

Company

Woori Asset Trust

Korea Trust

Hana Asset Trust

KB Real Estate Trust

Kyobo Asset Trust

Asia Trust

Mugunghwa Trust

Daehan Real Estate Trust

Korea Asset Investment Trust

Korea Real Estate Investment and Trust

KORAMCO REITs and Trust

(unit: %, KRW in millions)

ROE(%)

ROA(%)

Net Income

36.4

28.1

26.7

23.4

22.7

21.9

21.0

13.9

13.8

11.8

8.3

24.5

20.7

17.1

18.4

18.0

16.5

11.8

5.1

7.6

7.0

3.9

31,122

25,361

65,701

61,713

26,473

25,409

18,745

37,078

79,598

90,737

21,629

Note: Data from Korea Financial Investment Association E-Disclosure Service  
(As of Dec. 31 2019, 11 existing companies)

2020
Pursuing Revenue  
Diversification through  
Internal Robustness

REITs Brand  
Reputation Index No.3 
Seeking reapproval as REITs AMC

Woori OverviewBusiness OperationsFinancial Review082

Operating Income

KRW 

41.15 billion

YoY
+0.34%

Profitability

ROE

ROA

36.4%
24.5%

2020 Plans

Goal for this year is “Building Reliable Total Real Estate Finance,” and Woori Asset Trust plans to 

carry out strategies accordingly on “building a stable system”, “diversifying the revenue base”, and 

“revitalizing Group synergies”.

In the mid-to-long term, Woori Asset Trust will seek out opportunities to venture into new busi-

nesses by hiring outstanding talent (discovery), ensuring consistency in management policies 

through Group-level business administration and risk management (bolstering internal robust-

ness), and building stable business capacity (scaling out externally).

Detailed business strategy for this year is as follows:

Build a Stable System through Organizational Restructuring  
(including New Set-Ups)

· Establish a Business Planning Department to build a growth engine for promoting new business 

by reinforcing capacity in strategic planning and financial management.

· Appoint a Risk Management Officer to an executive position (with a new, dedicated subordinate 

organization) to bolster internal and external risk management as well as internal controls. Im-

prove the process of the entrustment system to take on trust businesses more selectively. 

· Appoint a Compliance Officer to an executive position (with a new, dedicated subordinate organi-

zation) to firmly establish a spirit of compliance and ethical management. Conduct a regular train-

ing program to reduce and prevent litigation.

Diversifying the revenue base

· Expand market share by quickly securing management-type land trusts backed by completion 

guarantees in stable businesses, based on heightened credibility from being incorporated into 

Woori Financial Group.

· Pursue small redevelopment projects in the metropolitan area by winning the small scale recon-

struction project for the Daeheung Townhouse near Namguro Station, Seoul

· Allocate essential personnel and secure a larger space to be reapproved as a REITs asset manage-

ment company within the year

Revitalize Group synergies 

· Promote synergy through collateral trust and land trust businesses aligned with PF loans (includ-

ing introduction) extended by Woori Bank, etc.

· Promote the development of the Group’s available, unused real estate for youth housing and 

other government policy projects.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019WOORI  
ASSET  
MANAGEMENT

AUM  
KRW 19.1 trillion
Net Income  
KRW 8 billion

2019 
Market Share 
1.57%

Woori Asset Management

083

Woori Asset Management is a comprehensive asset management company  

that carries out fund management, investment advisory business, discretionary 

investment and additional lines of business. On top of managing the three 

leading publicly offered bond funds – Woori High Plus Bond Fund, Woori 

High Plus Short Duration Blue Chip Bond Fund and Woori Short-Term Bond 

Fund – Woori Asset Management is entrusted to manage discretionary funds 

by multiple institutions including pension companies, insurers, banks and 

mutual aid associations. Woori Asset Management is also gaining substantial 

recognition with stock funds including index funds, small-mid high dividend 

funds and Samsung Group stock funds.

2019 Performance

As of end of 2019, in net asset value (NAV) terms, Woori Asset Management is entrusted to man-

age KRW 19.1 trillion, around the same level as was at the end 2018, and it realized a net income 

of KRW 8 billion. In terms of assets under management (AUM), market share was 1.57 percent, 

2.3 percentage points down from the 1.80 percent at the end of 2018. Breakdown of key changes 

revealed that the AUM of stock funds grew by KRW 223.9 billion (up 17.4 percent y-o-y) and that of 

bond funds dropped by KRW 258.3 billion (down 1.8 percent q-o-q).

Category 

(unit: KRW in 100 millions)

End of  
Dec. 2019

End of  
Dec. 2018

End of  
Dec. 2017

AUM of Woori Asset Management

191,346

191,367

213,760

AUM Total

Market Share

12,151,476

10,608,562

10,280,506

1.57%

1.80%

2.08%

(Source: Korea Financial Investment Association, funds+discretionary funds, NAV)

With interest rates on a constant decline, the AUM of domestic bond funds spiked up its YTD figures 

through August. Since then, however, interest rates have rebounded and investors have withdrawn 

their money from bond funds. Publicly offered bond funds underperformed as they are short-

er-lived than competing funds as a result of going after a “bank rate plus mark-up” yield. Private eq-

uity bond funds, on the other hand, are performing solidly, under stable management that meets 

the needs of institutional beneficiaries.

For stock bonds, Woori Asset Management adopted a new management method focused on re-

sponsible investment and applied a Quant Model in pursuit of alpha. As a result, stock bonds are 

performing better, realizing a healthy yield well above the benchmark. 

The Global Investment Management Unit, established on October 21 2019, will boost competitive-

ness by broadening the product line-up that meets the market needs. Woori Asset Management 

launched the Global EMP Asset Allocation Fund and is preparing a TDF (Target Date Fund) to raise 

its market share in retirement pensions. It also seeks to regain investors’ trust by pushing up yields 

on Chinese and Vietnamese funds.

Woori OverviewBusiness OperationsFinancial Review  
084

Net Income

KRW 

8 billion

YoY

+33.3%

Operating Income

KRW 

 10.2 billion

YoY

+21%

2020 Plans

Business goal for 2020 is reliable management with highest priority on customers’ yield. Under 

this goal, Woori Asset Management expects to increase net income by 19.5 percent to KRW 10.4 

billion and add a face value amount of KRW 4.3 trillion to its AUM. Under this goal, Woori Asset 

Management is aggressively promoting specific tasks that include diversifying new sales channels, 

expanding new product line-ups, advancing a research-based management process and perfor-

mance evaluation system, bolstering preemptive risk management and creating synergetic effects 

with Group affiliates.

Woori Asset Management foresees an annual average growth rate of around 5 percent for con-

ventional stock and bond funds. Previously, it managed to achieve market-level growth, mainly 

through bond funds. This type of growth, however, is no longer viable as interest rates remain low 

and the market share of bond funds has reached its maximum level. As such, Woori Asset Manage-

ment aims to overcome somewhat limited recognition resulting from its focus on handling small 

and mid-cap stocks by expanding market share in the large-cap stock market to equip itself with a 

new engine for growth.

In 2020, Woori Asset Management will also bolster synergetic effects with the holding company. 

Woori Asset Management will promote joint marketing efforts for key products including MMFs 

for individual investors and bond funds by reinforcing affiliated sales with Woori Bank. It will also 

provide “tailored” products to CIB and WM customers. In addition, Woori Asset Management 

plans to boost Group collaboration to prepare for the introduction of the trust-based retirement 

pension scheme and also develop new products by collaborating with IB. It also aims to fully step 

into the role of being a Solution Provider and develop solution products and TDF products that 

meet the needs of investors.

Outstanding Excellence 
in Domestic Bond Funds
KG Zeroin Korea Fund Awards
Feb. 12, 2019

Best Fund in  
Domestic Bonds Category
Maekyung Securities Awards 
Feb. 21 2019

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Woori Private Equity 
Asset Management

085

The private equity business continues to grow as key investment institutions 

enlarge their alternative investments and private capital assumes a larger role 

in the restructuring and M&A market. Woori Private Equity Asset Manage-

ment is a first generation private equity fund management company in Korea 

that was established in October 2005. In July 2016, the company expanded its 

business scope by adding the management of hedge funds (“alternative invest-

ment” henceforth) to its existing business of managing private equity funds 

(“PEF” henceforth), thereby contributing to Woori Financial Group’s scale-out 

in the IB sector as the private equity asset management company of the Group 

Woori Private Equity Asset Management will continue quantitative and qual-

itative growth as a PEF management company that leads the industry by pre-

senting the best investment value and realizing customer satisfaction.

2019 Performance

In 2019, Woori Private Equity Asset Management achieved quantitative and qualitative growth 

by discovering and promoting various investment businesses under the goal of maximizing fund 

management performance and expanding the scope of its business. As the company was selected 

to undertake fiduciary management for KDB and Korea Growth Investment Corp, the PEF Depart-

ment accordingly built two blind funds – one at the end of 2018 (Woori-Shinyoung Growth-Cap 

Private Equity Fund I, KRW 163 billion) and another in May 2019 (Woori-Q Corporate Restructuring 

Private Equity Fund, KRW 155.1 billion). It then went on to execute four investments in the excellent 

investees it discovered. The Asset Management Department ventured out of mainly investing in 

domestic SOC projects and expanded into the overseas development infrastructure, overseas real 

estate and innovative growth support funds, further boosting its profitability.

Part 1. Successful Investment Executions by the PEF Department

The PEF Department manages three funds as of end of 2019, with a total capital commitment of 

KRW 361.6 billion. In 2019, main focus was executing investments for the two existing blind funds. 

In particular, for the Woori-Shinyoung Growth-Cap Private Equity Fund I, which was developed 

as Woori Private Equity Asset Management and which became the fiduciary manager for KDB, it 

executed investments selectively in enterprises with technological prowess and growth potential. 

The department did so in various sectors that encompass advertising media, real estate platforms, 

security and anti-wiretapping device manufacturing, while generating outstanding investment 

performance by enhancing the value for investees. Furthermore, 60.3 percent of the total capital 

commitment was executed at the end of March 2020. Such remarkable records in carrying out in-

vestments laid the foundation to foster more blind funds going forward.

WOORI  
PRIVATE  
EQUITY ASSET 
MANAGEMENT

The Most  
Value-Creating Equity 
Provider

15 Alternative  
Investment Funds  
under Management

KRW 1.2 trillion  
in accumulated  
commitments
(As of end-2019)

Woori OverviewBusiness OperationsFinancial Review086

Total Capital Commitments  
in PEF

KRW 362 billion

Part 2. Expansion of Diverse Investments Driven by Stability and Profitability 

The Alternative Investment Department manages 15 funds as of end of 2019, with accumulated 

commitments reaching KRW 1.1972 trillion.

In 2019, profitability was improved as the department successfully diversified its business by ex-

panding overseas investments that display both stability and profitability, and the average rate of 

the management fees climbed 119.2 percent year-on-year. Moreover, as it ensures thorough man-

agement of ex-ante and ex-post risks, not a single investment has incurred a loss since the launch 

Growth of Average Rate  
of Management Fees

 YoY 

+119.2%

2019

2018

of the business.

2020 Plans

Woori Private Equity Asset Management will continue to grow in quantitative and qualitative terms 

in 2020, with the aim to leap towards becoming the industry-leading asset management company 

by offering the best investment value and customer satisfaction. 

The PEF Department will maximize return on investment by enhancing the values of investees that 

compose the portfolio of the two blind funds, while making more investments to generate the best 

results. In addition, it will secure position as a leading player that drives the domestic PEF market 

by pushing ahead to foster another blind fund of around KRW 300 billion in volume by attracting 

investments from major institutions. 

The Alternative Investment Department plans to broaden assets under management by discov-

ering new businesses to invest in, including overseas infrastructure and real estate. The depart-

ment will also produce stable investment performance with the existing business by thoroughly 

managing investment ex-post. The Alternative Investment Department also plans to foster a new 

fund amounting at around KRW 300 billion, which will bring accumulated commitments to KRW 1.5 

trillion within 2020.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019WOORI  
GLOBAL ASSET 
MANAGEMENT

Woori Global Asset  
Management

087

Woori Global Asset Management started off as Allianz Global Investors and 

grew into a global asset management company with approximately KRW 9 

trillion in assets under its management at the end of 2019. Woori Global Asset 

Management became an affiliate of Woori Financial Group in December 2019. 

On top of its existing strength in stocks, bonds and overseas fund of funds,  

the company broadened its business scope into the alternative investment 

market by establishing the Global Investment Unit and Alternative Investment 

Unit to handle investments in infrastructure, real estate and acquisition  

financing. Woori Global Asset Management believes that the best way to gain  

a competitive edge in the market begins by truly understanding the big  

picture. Woori Global Asset Management leaves no stone unturned in doing 

its utmost to fully understand the needs of both the market and its customers, 

and based on the solid foundation and global networks of the Woori Financial 

Group it presents customers with best-in-class management competencies  

and competitive investment solutions.

Sustainable

2019 Performance

Smart
Investing

Multilateral

In 2003, Woori Global Asset Management launched the very first fund of funds in Korea, that was 

based on the sophisticated asset management methodologies of the German Allianz Group, 

that invested overseas. Since then, Woori Global Asset Management has been spearheading the 

market by taking the lead in launching a wide range of overseas investment products. In 2019, 

the company expanded product line-up in step with customer demand by launching USD-de-

nominated overseas bond funds and unhedged funds, firmly entrenching its leadership position 

in overseas bond funds. Furthermore, it broadened strategic partnerships with reputable asset 

management companies overseas by launching the Woori G. Artisan Global Opportunities Fund in 

late 2019 with Artisan Partners - a US company with a stellar track record in global stock asset man-

Responsible

agement.

Moreover, as the alternative investment market has recently been posting rapid growth, Woori 

Global Asset Management selected alternative investments as a new growth business and estab-

lished the Global Investment Unit and Alternative Investment Unit. They focus on preemptively 

discovering investment opportunities in reliably profitable alternative investment assets, in Korea 

and abroad, from which they can expect value appreciation and consistent yields. To this end, the 

Global Investment Unit and Alternative Investment Unit reinforced operation systems and sourc-

ing channels and also developed and launched products in the fields of domestic and overseas 

acquisition finance, real estate and infrastructure.

Transparent

Woori OverviewBusiness OperationsFinancial Review088

AUM

KRW 8.7 trillion

2020 Plans

Woori Global Asset Management aims to provide investment products that guarantee reliable in-

come for customers based on specialized and accurate in-house research and operation system as 

well as its sophisticated risk and compliance monitoring systems. 

As an affiliate of Woori Financial Group, Woori Global Asset Management will strive to actively 

present the best investment solutions to all individual, corporate and institutional customers of 

the Group and generate synergy in multiple fields with other Group affiliates including through 

aligned business and combined product development.

In stocks, Woori Global Asset Management promotes a bold kind of management driven by 

fundamentals and corporate value analysis that is based on in-house research and targets mid-

to-long term results. The company is building competitive asset management and risk manage-

ment systems to maintain stable performance in managing domestic general stock funds and 

small-and-medium cap funds, while developing new products to diversify investments into over-

seas markets.

In bonds, Woori Global Asset Management strives to build a system that can further stabilize as-

set management and achieve outstanding risk-adjusted return. In the institutional discretionary 

sector, it will bolster collaboration with the marketing unit in order to boost AUM and also enlarge 

MMF net asset value through stable management.

In global and alternative investments, its goal is to become a reliable asset management company 

specializing in overseas funds. To help achieve this, the company will reinforce strategic part-

nerships with reputable asset management companies overseas and enhance the quality of its 

management process and communications with customers for launched products. Furthermore, 

based on its global networks in relation to alternative investments, the company will develop vari-

ous alternative investment products in the fields of domestic and overseas real estate, infrastruc-

ture, aircraft finance and acquisition finance on top of existing focus on stock funds and bond fund 

of funds.

Risk Management Process

Risk Management Committee

Risk Management Team

Management Team

Decision making

Review of risks, Sharing of data

Report

Submission of explanatory 
statement, Approval of violation

Establishes risk management  
policies and makes decisions

Monitors for violations of risk  
management regulations

Manages funds in compliance with  
risk management guidelines

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019089

FINANCIAL  
REVIEW 

Management’s Discussion and Analysis

Separate Financial Statements

Consolidated Financial Statements

Global Network

090

120

168

319

Woori OverviewBusiness OperationsFinancial Review090

MANAGEMENT’S DISCUSSION AND ANALYSIS

1. Disclaimers on Forecast Information

Activities, events or phenomena that are expected and predicted to occur in the future in this annual report for Woori Financial Group Inc. reflect 

the company’s thoughts and opinions on the events and financial performance at the time when this document was prepared for disclosure in the 

same term. The forecast information is based on diverse assumptions associated with the future business environment, and, consequently, such 

assumptions may be judged to be inaccurate in the future. Moreover, the assumptions include risks, uncertainties and other factors that might cause 

critical differences between estimated outcomes in the forecast information indicated here and the actual outcomes. Factors that might induce such 

critical differences encompass factors related to internal corporate management and those related to the external environment, and include other 

wide-ranging factors.

Woori Financial Group has no obligation to disclose a revised report with corrections on matters prescribed in the forecast information in order to 

reflect risks or uncertainties that might occur after the preparation of the forecast information. 

In conclusion, Woori Financial Group cannot confirm the realization of expected results or matters forecast by the Group or the occurrence of any 

impacts projected in this business report. Forecast information prescribed in this report is current as of the time the report was prepared. Please note 

that Woori Financial Group has no plan to provide updates on such risk factors or forecast information. Furthermore, it should be noted that even 

under such circumstances, the forecast data shall not be used as evidence for legal responsibility regarding investment outcomes for customers.

2. Overview

After establishing Woori Financial Group, Inc. on January 11 2019, Woori Financial Group Inc. acquired two asset management companies (Woori 

Asset Management Corp. and Woori Global Asset Management Co., Ltd.) and a real estate trust company (Woori Asset Trust Co., Ltd.). In addition, 

Woori Card Co., Ltd. and Woori Investment Bank Co., Ltd., which were subsidiaries of Woori Bank, were incorporated as Group subsidiaries, widening 

the business portfolio and solidifying the Group system.

Four percent of the shares in mutual ownership issued in the process of launching the holding company and incorporating subsidiaries were sold to 

Fubon Life Insurance – a Taiwanese major financial company. As such, despite harsh financial conditions, Woori Financial Group was able to complete 

the selling of shares, driven by thorough preparation and aggressive endeavors to attract investors, shedding any issues regarding share overhang and 

stabilizing the Group’s governance. Furthermore, Woori Financial Group purchased the Woori Financial Namsan Tower across the street from the main 

office building of Woori Bank. Some of the Group affiliates have relocated to the Tower, giving impetus to building the “Namsan Woori Financial Town.”

In terms of financial performance, Woori Financial Group Inc. realized a net income of KRW 2.0038 trillion on a consolidated basis in 2019 (Net Income 

Attributable to Controlling Interests: KRW 1.8722 trillion). 

In 2019, the business environment in the financial industry was generally strained in general as the US-China trade conflicts continued, on, triggering 

a global recession and causing central banks in the US and other nations to lower interest rates, which also pushed down market rates. Nevertheless, 

Woori Financial Group realized strong performance with an improved profit structure by growing assets, mainly in reliably profitable corporate loans 

and expanding core deposits, while further enhancing asset soundness, that which was already one of the best in the industry.

In terms of profitability, the decline in market rates and fiercer competition for deposits brought on by the new LDR rule pushed down NIM (0.10%p on 

the Group basis, 0.08%p on the Bank basis). Even so, a balanced growth of financially sound corporate loans and household loans bolstered interest-

bearing assets, as net interest income climbed 4.3% over the previous year (2018 Woori Bank consolidated basis, same applied henceforward) 

to KRW 5.8937 trillion. Non-interest income dropped 1.3% y-o-y to KRW 1.0466 trillion, but net fees and commissions income, which is core non-

interest income, stood at a solid KRW 1.1026 trillion, mainly driven by the asset management business. General and administrative expenses slightly 

movedinched upwards due to general expenses during the initial stage of establishing the holding company and wages for new subsidiaries. Going 

forward, however, the CI ratio will be robustly managed with efficient channels and business strategies.

In asset quality, Woori Financial Group recorded an NPL ratio of 0.45% and delinquency ratio of 0.33% on the Group basis – the lowest level in the 

industry. This was possible as Woori Financial Group improved portfolio by boosting the share of financially sound assets and by proactively writing off 

bad debt and preemptively managing risk to restrain non-performing loans. 

In terms of capital adequacy, Woori Financial Group applies the standardized approach in calculating capital adequacy ratios, this being its first year as 

a holding company. At end-2019, BIS total capital ratio of the Group was 11.89%, which was above the regulatory requirement of 10.5%. Woori Financial 

Group is also strenuously actively striving to enhance capital adequacy by issuing capital securities and boosting high-quality assets. At present, review is 

underway for the approval of the internal ratings-based (IRB) approach. In October 2019, major subsidiary Woori Bank acquired the approval to switch to 

the IRB approach. The capital adequacy ratio is expected to be enhanced once Woori Financial Group Inc. acquires the said approval. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019091

Meanwhile, as the growth of the domestic financial market becomes stagnant, there is an increasing need to diversify the revenue base by making 

inroads into overseas markets. At the end of 2019, the Group owned a total of 474 global networks in 23 nations and is still aggressively actively 

venturing into other markets. Endeavors to boost global businesses with an aim to restructure domestic-centered revenue base led to a global 

business net income of KRW 224 billion, a 15.8% increase y-o-y, accounting for more than 10% of total profits. In step with the growth of digital finance 

in Southeast Asia, Woori Financial Group will further advance locally specialized mobile banking services and accelerate qualitative growth based on 

global risk management. 

Key Management Indicators

Category 

B/S

I/S

Total Assets (Including AUM)

Total Assets (Excluding AUM)

Loans in KRWNote 1) 

Net Interest Income

Net Fees & Commissions Income

Other Operating Income

Operating Income

Net Income

Management Indicators

ROA

Including Non-Controlling Interests

Net Income Attributable to Non-Controlling Interests 

Net Income Attributable to Controlling Interests

Excluding Non-Controlling Interests

ROE

Including Non-Controlling Interests

Excluding Non-Controlling Interests

NPL Ratio

BIS Total Capital RatioNote 2) 

(Unit: KRW in billions, %)

At End-2019 

473,794

361,981

221,687

5,894

1,103

430

△
2,800

2,038

165

1,872

0.57

0.52

10.11

9.29

0.45

11.89

Note 1)  Based on consolidated financial statements
Note 2)  Based on standardized approach 
Note 3)  Net fees and commissions income: Fees and commissions income in KRW + Note 4) Other operating income: gain (loss) on insurance + gain (loss) on Valuation & Disposi-
tion of Securities + gain (loss) on Valuation and Disposal of Loan + gain (loss) on foreign exchange + gain (loss) on derivatives + provision for/reversal of credit loss reserve 
+ provision for/reversal of allowances + dividend income and commissions income in foreign currency + fees and commissions income related to credit cards + fees and 
commissions income related to securities + fees and commissions income related to leases + fees and commissions income related to brand usage + fees and commissions 
income related to trust

Note 4)  Other operating income: gain (loss) on insurance + gain (loss) on Valuation & Disposition of Securities + gain (loss) on Valuation and Disposal of Loan + gain (loss) on foreign 

exchange + gain (loss) on derivatives + provision for/reversal of credit loss reserve + provision for/reversal of allowances + dividend income

Although 2020 started off with expectations of an economic recovery, the outlook for both the economy in general and the financial industry is dismal, 

due to the unexpected COVID-19 outbreak. It seems that recovery will all depend on when the outbreak subsides, but concern of another global 

recession is looming as the World Health Organization has recently declared COVID-19 a pandemic. The Federal Reserve lowered its benchmark 

interest rate to 1.5%, subsequently, and many other nations are rolling out liquidity expansion policies, which are likely to take a toll on the profitability 

of banks. In addition, the creation of an innovate digital finance environment by open banking services or third-party online-only banks indicate that 

Woori Financial Group faces ever fiercer competition with not only other financial institutions but with ICT companies.

Provided, Woori Financial Group plans to solidify existing business prowess by presenting customer-centric comprehensive financial solutions and 

spearhead changes and innovations in new areas such as digital finance, thereby proactively discovering new growth engines. Moreover, in the 

second year into the Group system, Woori Financial Group will continue to carry out strategic M&As with capital banks, savings banks and securities 

firms to expand non-banking lineup. Woori Financial Group will also create synergy by bolstering the competitiveness of newly incorporated 

subsidiaries and boosting collaboration among Group affiliates, in order to discover new business opportunities.

Woori OverviewBusiness OperationsFinancial ReviewManagement’s Discussion  and Analysis  
  
  
092

3. Financial Position & Business Performance

A. Financial Position & Business Performance

(1) Growth

1) Woori Financial Group Inc.

Category 

Total Assets (Including AUM)

Total Assets (Excluding AUM)

Loans in KRW

Loans in Foreign Currency

Marketable Securities

Credit Card Receivables  

(Unit: KRW in billions)

At End-2019 

473,794

361,981

221,687

26,206

53,764

8,399

Note 1) Based on Group consolidated financial statements
Note 2) Loans in KRW: Inclusive of inter-bank loans
Note 3) Loans in Foreign Currency: Loans in foreign currency + domestic import usance bills + bills bought, inter-bank loans in foreign currency
Note 4) Marketable Securities: Marketable securities + investment in subsidiaries + marketable securities credit loss reserve

At end-2019, the Group’s total assets (including AUM) stood at KRW 473.8 trillion, growing by KRW 79.3 trillion (or 19.9%) since first disclosure 

as a holding company at the end of March 2019. Of this growth, newly incorporate subsidiaries (Woori Asset Management, Woori Global Asset 

Management, Woori Asset Trust) accounted for KRW 55.6 trillion.

At the end of 2019, on the Group basis, loans in KRW stood at KRW 221.7 trillion, loans in foreign currency at KRW 26.2 trillion, and marketable 

securities at KRW 53.8 trillion.

2) Woori Bank

Category 

Total Assets

Loans in KRW

Corporate Loans

Household Loans 

Public and Other Loans

2019 
End of the (current) 186th term

2018 
End of the (previous) 185th term

Change (amount) 

Change (%) 

(Unit: KRW in billions)

348,182

219,910

97,080

119,720

3,110

340,447

211,065

93,856

113,704

3,505

7,734

8,845

3,224

6,016

395

△

2.27%

4.19%

3.43%

5.29%

11.27%

△

Note) Based on consolidated financial statements of Woori Bank

Woori Bank – a major subsidiary of the Group – posted total assets of KRW 348.2 trillion at end-2019 (consolidated basis), which is KRW 7.7 trillion 

larger than the year before (2.27% growth). The main driver was the growth of loans in KRW by KRW 8.8 trillion (or 4.19%) y-o-y. Meanwhile, corporate 

loans increased by KRW 3.2 trillion and household loans by KRW 6 trillion, with each asset category assuming a similar share out of total as the year 

before. Woori Bank will continuously implement balanced asset growth strategies in 2020, taking into account risk management and profitability.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019  
  
  
  
  
3) Financial Information of the Major Subsidiaries 

(Unit: KRW in millions)

093

Category 

Woori Card

Woori Investment Bank

Woori Asset Trust

Woori Asset Management

Asset

Liability

Equity

Asset

Liability

Equity

Asset

Liability

Equity

Asset

Liability

Equity

At end-2019 

At end-2018 

10,087,342

8,299,175

1,788,167

3,398,960

3,031,622

367,338

139,839

45,410

94,429

112,781

6,017

106,764

9,987,400

8,305,436

1,681,964

2,682,660

2,367,418

315,242

113,786

37,333

76,453

101,536

3,824

97,712

Note)  Woori Card/Woori Investment Bank: Based on K-IFRS consolidated financial statements, Woori Asset Trust/Woori Asset Management: Based on K-IFRS separate 

financial statements

Woori Card saw an increase of around KRW 100 billion in total assets, driven by greater usage of credit cards and financial assets on a broader 

revenue base.

Credit card usage is increasing, driven by a growing membership pool, aligned business with Woori Bank and a bold entry into the simple payment 

market. Woori Card also continues to expand its financial assets (long-term card loan) based on high-value customers. In addition, as part of efforts to 

develop new businesses to diversify the revenue base, Woori Card has been operating installment, lease and credit loan businesses since 2016, while 

continuously expanding its sources of long-term income within the regulatory leverage ratio (600%) of credit card companies.

Woori Investment Bank recorded total assets of KRW 3.4 trillion at end of 2019, which is KRW 0.7 trillion (or 26.7%) higher than the previous year. The 

growth was mainly attributable to continued increase of financially sound loan transaction partners and to affiliated business with Woori Bank, in 

accordance with the plan to expand the loan business. Consequently, loans in KRW surged by KRW 380.1 billion (or 46%) y-o-y. Woori Investment 

Bank also took on bonds management in full-swing, recording a KRW 487.3 billion (or 90.2%) growth y-o-y in public bonds and financial bonds. Woori 

Investment Bank will continue to roll out balanced asset growth strategies, taking into account risk management and profitability.

As of end-2019, Woori Asset Trust has KRW 27.5 trillion in assets under management, which is KRW 3.9 trillion higher than the year before, in terms 

of the face value amount. Total assets stood at KRW 139.8 billion, recording a y-o-y growth of KRW 26 billion (or 23%). In 2019, real estate regulations 

were reinforced and the economy was in a downturn, which pushed up the volume of unsold new property developments. As a result, new order 

placements in the industry generally declined, as major companies with main lines of business in loan-type land trust downsized their businesses 

amid surging bad debt write-offs and widespread risks. On the other hand, as Woori Asset Trust focuses on non-loan type products, including 

management-type land trust, collateral trust and agency business, its new order placement and revenue increased in 2019. On top of its solid business 

foundation, Woori Asset Management plans to build the framework for full-fledged growth as a subsidiary of the Woori Financial Group Inc. by 

venturing into the business of management-type land trusts backed by completion guarantees. In the mid-to-long term, Woori Asset Management 

also aims to continue its growth trend by developing new businesses.

As of end of 2019, in net asset value (NAV) terms, Woori Asset Management is entrusted to manage KRW 19.2 trillion, which is similar to the 2018 

year-end level. With the interest rates falling since 2019, AUM in domestic bond funds increased, but as interest rates climbed since August, the 

competitiveness of bond-type products has weakened and AUM therein declined. As market volatility grows, Woori Asset Management will expand 

its new lineup of MMF, index and EMP products, thereby facilitating the inflow of funds from institutional investors and private equity. Woori Asset 

Management set the goal of boosting the AUM by KRW 4.3 trillion in its face value amount. To this end, Woori Asset Management is diversifying 

new sales channels, expanding its new product line-up, advancing research-based management processes and performance evaluation systems, 

bolstering preemptive risk management and creating synergetic effects with Group affiliates.

Woori OverviewBusiness OperationsFinancial ReviewManagement’s Discussion  and Analysis  
 
  
  
094

Total Assets (including AUM) of Affiliates

Category 

Group

Woori Bank

Woori Card

Woori Investment Bank

Woori FIS

Woori Finance Research Institute

Woori Credit Information

Woori Fund Service

Woori Asset Trust

Woori Asset Management

Woori PE

Woori Global Asset Management

Note1) Woori Bank, Woori Investment Bank: Based on consolidated financial statements

(2) Profitability

1) Woori Financial Group Inc.

Category 

Net Interest Income

Net Fees and Commissions Income

Other Operating Income

General and Administrative Expenses 

Operating Income 

Non-Operating Income(Expense)

Net Income before Income Tax Expense

Income Tax Expense

Gain (Loss) on Discontinued Operations 

Net Income

Total

Net Income Attributable to Non-Controlling Interests

Net Income Attributable to Controlling Interests

(Unit: KRW in billions)

At End-2019 

473,794

403,914

10,087

3,399

91

5

38

17

27,651

19,248

811

8,696

(Unit: KRW in billions)

2019 

5,894

1,103

430

△
3,766

2,800

77

△
2,723

685

-

2,038

165

1,872 

Note 1)  Net fees and commissions income: Fees and commissions income in KRW + fees and commissions income in foreign currency + fees and commissions income related to 
credit cards + fees and commissions income related to securities + fees and commissions income related to leases + fees and commissions income related to brand usage + 
fees and commissions income related to trust

Note 2)  Other operating income: gain (loss) on insurance + gain (loss) on Valuation & Disposition of Securities + gain (loss) on Valuation and Disposal of Loan + gain (loss) on foreign 

exchange + gain (loss) on derivatives + provision for/reversal of credit loss reserve + provision for/reversal of allowances + dividend income

Although the base rate was lowered twice this year (July and October 2019), Woori Financial Group Inc. realized a total net income of KRW 2,038 

billion in 2019, or KRW 1,872 billion when excluding net income attributable to non-controlling interests, based on the improvement of profit 

structure and the reversal of credit loss expenses. 

The net interest income amounted to KRW 5,894 billion, net fees and commissions income to KRW 1,103 billion and operating income after 

credit loss expenses and general and administrative expenses to KRW 2,800 billion. Pursuant to the conversion into a holding company 

structure, net income attributable to non-controlling interests of KRW 165 billion is reflective of dividends to hybrid securities. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019  
  
  
  
  
2) Woori Bank

Category 

I. Operating Income

Net Interest Income

Non-Interest Income

Net Fees and Commissions Income

Securities Income

Net Gain (Loss) on Disposal of Financial Assets at Amortized Cost

FX/Derivatives/Other Operating Income

Impairment Losses Due to Credit Loss

General and Administrative Expenses

II. Non-Operating Income (Expense)

III.Net Income before Income Tax Expense

IV. Gain (Loss) on Discontinued Operations

V. Income Tax Expense

VI. Net Income

Net Income Attributable to Controlling Interests

Based on consolidated financial statements

Note) Based on consolidated financial statements

2019 
  (current) 186th term

2018 
(previous) 185th term

2,592

5,317

887

972

214

84

383

△

118

△
3,494

52

△

2,644

471

△

645

1,527

1,506

22

2,422

5,141

850

911

213

44

318

△

△

85

△
3,484

48

2,470

299

717

2,052

2,033

18

095

(Unit: KRW in billions)

Changes 

+170

+176

+38

+61

+1

+40

65

△

33

△

10

△

+4

+174

770

△

72

△

525

528

△

△

+3

In 2019, the net income (consolidated, controlling interests) of Woori Bank – major subsidiary – was KRW 1.506 trillion, down KRW 528 billion from 2018. 

The main reason for the fall in net income can be attributed to the accounting loss of KRW 508.8 billion in relation to the transfer of shares from seven 

subsidiaries, including Woori Card, to the holding company. Meanwhile, the operating income of 2019 was KRW 2.592 trillion, up KRW 170 billion y-o-y.

The decline in market rates and fiercer competition for deposits with the implementation of the new LDR rule pushed down NIM 0.08%p. Even so, net 

interest income was up KRW 176 billion from 2018 to KRW 5.317 trillion, on the back of the growth of interest-bearing assets. Non-interest income 

increased KRW 38 billion y-o-y to KRW 887 billion, with net fees and commissions income climbing KRW 61 billion and net gain on available-for-

sale (AFS) financial assets (gains on sales of loans in KRW) jumping KRW 40 billion, while securities income maintained the level of the last year. FX, 

derivatives and other operating income altogether recorded a decline of KRW 65 billion y-o-y.

Net interest income was up 3.4% y-o-y, non-interest income 4.4% y-o-y, and continued efforts to raise cost efficiency contained the growth of general 

and administrative expenses to just KRW 10 billion, or 0.3%, y-o-y to KRW 3.494 trillion. Consequently, the operating income of 2019 posted a y-o-y 

growth of 7%.

Impairment losses due to credit loss was KRW 118 billion, up KRW 33 billion from the year before. This is mainly due to the decline in the reversal of 

massive allowance for credit loss relating to Kumho Tire and STX Group in 2018, despite the sustained decrease in ordinary bad debt expenses driven 

by efforts to improve asset soundness. Woori Bank has been managing asset soundness and bad debt expenses by boosting the share of financially 

sound loans, continuously monitoring and preemptively managing industries of interest including shipbuilding, construction and shipping and 

stringently managing risks. Driven by these endeavors, its NPL ratio in 2019 improved to the lowest-ever level of 0.4%.

In 2020, as economic uncertainties are expected to continue at home and abroad, the business environment is anticipated to be rough. However, based 

on robust asset soundness, Woori Bank will strive to generate stable profits through its meticulous management of risks and customer-centric innovation.

3) Woori Card 

Category 

Credit Card Payment Volume

Operating Revenue

Net Income

(Unit: KRW in millions)

2019 (7th Term) 

2018 (6th Term) 

2017 (5th Term) 

82,649,489

1,368,140

114,196

76,357,503

1,386,707

1,386,707

73,833,473

1,755,810

92,734

Woori OverviewBusiness OperationsFinancial ReviewManagement’s Discussion  and Analysis  
  
  
  
  
096

As credit card merchant fees were lowered, profits were down by KRW 95.6 billion in 2019. However, Woori Card overachieved initial target for net 

income with KRW 114.2 billion, thanks to financial asset expansion, cost-cutting efforts and non-recurring factors relating to the BC Card litigation.

Overall business conditions for the credit card industry are expected to continue worsen in 2020, amid contracted private consumption due to 

slow growth, a near-mature credit card business environment, rising household debt and lower merchant fees. More threats are posed by fiercer 

competition from other industries such as ICT companies expanding their businesses in the payment and settlement market and online-only banks 

planning to launch credit card businesses. Woori Card, however, plans to focus on boosting its revenue by thoroughly managing the profitability 

of each business and efficiently controlling costs. In addition, Woori Card will expand profitable assets mainly through high-value members by 

reinforcing data analytics and advancing marketing efforts. Woori Card will also readjust portfolio to attract new members and improve cost 

structure. Woori Card will secure the foundation to continuously create income by boldly boosting the efficiency of business management. Woori 

Card will actively cut costs by raising company-wide business efficiency and bolster asset soundness by thoroughly managing risk. Furthermore, in 

order to secure the engine of new growth, Woori Card will make utmost efforts to align with the global networks of Woori Bank and expand synergetic 

businesses with Group affiliates under Woori Financial Group Inc.

4) Woori Investment Bank

(Unit: KRW in millions)

Category 

Operating Revenue

Operating Expenses

Operating Income

Net Income before Income Tax Expense

Net Income

Total Comprehensive Income

Note 1) Based on K-IFRS separate financial statements

2019 (48th Term) 

2018 (47th Term) 

2017 (46th Term) 

201,329

145,790

55,539

53,945

54,981

53,719

202,168

170,086

32,081

31,732

32,388

32,369

183,595

161,446

22,149

21,890

20,637

20,824

In 2019, Woori Investment Bank recorded an operating income of KRW 55.5 billion, 73.1% (or KRW 23.5 billion) higher than the year before. Although 

an increase in loans pushed up interest income, FX trading income declined y-o-y, bringing down operating revenue 0.4% (or KRW 800 million) from 

the previous year to KRW 201.3 billion. In terms of operating expenses, the growth of deposits mainly led to higher interest expenses.

General and administrative expenses climbed from KRW 26.1 billion in 2018 to KRW 31.2 billion in 2019, as the workforce expanded during that period.

The net income after non-operating income (expense) and income tax expenses amounted to KRW 55 billion, up 69.8% (or KRW 22.6 billion) from KRW 

32.4 billion in 2018. Increases in deferred tax assets led to income tax benefits of KRW 700 million and KRW 1 billion in 2018 and 2019, respectively. 

Woori Investment Bank is developing and implementing vigorous growth plans with an aim to become a competitive non-banking subsidiary of 

the Group as well as a core subsidiary in charge of financial investments.

5) Woori Asset Trust

Category 

Operating Revenue

Operating Expenses

Operating Income (Loss)

Net Income from Continuing Operations before Income Tax Expense(Loss)

Net Income(Loss)

Total Comprehensive Income(Loss)

(Unit: KRW in millions)

2019 

2018 

2017 

75,191

34,037

41,154

40,876

30,980

30,443

63,666

22,649

41,016

41,202

31,495

31,120

53,848

18,592

35,257

35,224

27,010

27,218

Note) 2017, 2018: Based on K-IFRS separate financial statements, 2019: Based on K-IFRS consolidated financial statements and controlling interest

Woori Asset Trust observed an increase of 18% (or KRW 11.5 billion) y-o-y in operating revenue, which reached KRW 75.2 billion in 2019. Despite the 

negative outlook on the domestic real estate market, operating revenue increased 22% (or KRW 7.4 billion) in land trusts and other trust businesses, 

while interest income jumped 45% (or KRW 1.4 billion) thanks to increased lending to trust accounts driven by expansion in loan-type land trusts. 

Dividends also increased by 1,186% (or KRW 2.4 billion) due to the liquidation of Saengbo 4th Real Estate Investment Trust Company.

Operating expenses moved up 50% y-o-y (or KRW 11.4 billion) to KRW 34 billion. General and administrative expenses including payroll increased 

by 42% (or KRW 7.5 billion) as the sales organization was realigned and reinforced with a larger workforce. Meanwhile, lending to trust accounts also 

increased due to expansion in loan-type land trusts, increasing loan write-offs by 749% (KRW 3.5 billion).

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019  
  
  
  
  
  
097

Woori Asset Trust had one of the highest ROAs in the industry in 2019, at 25.2%. Real estate trust revenue is generally leveling off as trust fees continue 

to fall and three new securities firms have entered the market and are fueling competition. Woori Asset Trust plans to gradually expand its presence 

in the market for management-type land trusts backed by a completion guarantee, which has a lower risk relative to loan-type land trusts and higher 

fees compared to other trust products. In addition, Woori Asset Trust will pursue mutually beneficial success with Group affiliates. As such, the 

revenue and profitability of Woori Asset Trust is expected to grow.

6) Woori Asset Management

(Unit: KRW in millions)

Category 

Operating Revenue

Operating Expenses

Operating Income (Loss)

Net Income from Continuing Operations before Income Tax Expense

Net Income (Loss)

Total Comprehensive Income (Loss)

Note) Based on K-IFRS separate financial statements

2019 

2018 

2017 

24,990

14,754

10,236

10,236

8,001

8,822

23,999

15,584

8,415

8,415

5,991

5,743

28,110

17,837

10,273

10,273

7,110

7,258

Woori Asset Management recorded an operating revenue of KRW 25 billion in 2019, up 4% (or KRW 1 billion) y-o-y. With bond rates declining, AUM of 

publicly offered bond funds increased, pushing up investment trust fees. However, as interest rates climbed in the second half of the year, AUM curved 

downwards and discretionary funds were partially withdrawn, pushing down fees on discretionary investments. All in all, net fees and commissions 

income remained similar to those of the previous year, but the management of inherent funds boosted gains on valuation and sales of securities by 

107% (or KRW 1.1 billion) y-o-y. 

Operating expenses decreased by KRW 830 million (or 5.3%) y-o-y to KRW 14.7 billion. Losses on valuation and sales of securities declined by KRW 

1.1 billion over the previous year, while general and administrative expenses went up KRW 230 million as the workforce expanded. Net income after 

non-operating income and income tax expenses reached KRW 8 billion, which is 36% (or KRW 2.1 billion) higher than the KRW 5.9 billion of 2018. The 

growth in net income drove up income tax expenses by 16% (or KRW 380 million) y-o-y.

The ROA of Woori Asset Management was a solid 7.41% as of 2019. Although revenue in the management industry in general is plateauing as 

management fees decline and deregulation spurs specialized PE management companies that fuel competition, Woori Asset Management expects its 

AUM to grow, based on synergetic effects created with Group affiliates.

Net Income of Affiliates

(Unit: KRW in billions)

Category 

Group

Woori Bank

Woori Card

Woori Investment Bank

Woori FIS

Woori Finance Research Institute

Woori Credit Information

Woori Fund Service

Woori Asset Trust

Woori Asset Management

Woori PE

Woori Global Asset Management

2019 

2,038

1,906

114

53

3

0

2

2

-

2

2

△

1
△

Note 1)  Net income: Based on total net income (Group-based Net Income Attributable to Controlling Interests: KRW 1,872 billion + net income attributable to non-controlling 

interests: KRW 165 billion)

Note 2) Woori Bank: Based on separate financial statements of the Bank + overseas subsidiaries
Note 3)  Newly incorporated subsidiaries of 019: Gain (loss) reflected after being incorporated into consolidated work sheet  

- Date of incorporation into consolidated work sheet: Dec. 30 for Woori Asset Trust, Aug. 1 for Woori Asset Management and Woori Global Asset Management

Woori OverviewBusiness OperationsFinancial ReviewManagement’s Discussion  and Analysis  
  
  
  
  
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(3) Asset Quality 

1) Woori Financial Group Inc.

Category 

Total Loans

Sub-Standard or Below Loans

Sub-Standard or Below Ratio

Coverage Ratio

(Unit: KRW in billions, %)

Mar 2019 

June 2019 

Sept 2019 

Dec 2019  

256,893

263,090

1,324

0.52

129.8

1,240

0.47

131.6

271,487

1,240

0.46'

136.5

266,432

1,198

0.45

133.6

Since its inception in January 2019, Woori Financial Group Inc. has been demonstrating remarkable performance every quarter in terms of asset 

soundness. In particular, Woori Bank – the major subsidiary of the Group – continues to raise asset quality by boosting the share of financially sound 

assets and by proactively writing off bad debt and preemptively managing risks to restrain non-performing loans. 

Woori Financial Group Inc. is lowering its substandard or below ratio from 0.52% in Q1 to 0.47% in Q2, 0.46% in Q3 and 0.45% in Q4. Not only the 

substandard or below ratio but the actual amount of such loans is also declining. In addition, Woori Financial Group Inc. stands fully ready to cover 

additional losses should they be incurred, with a substandard and below coverage ratio (excluding reserves) of 133.6% at end-2019. 

2) Asset Quality Indicators of Major Subsidiaries

(Unit: KRW in 100 millions, %)

Category 

Indicator 

2019 

2018 

2017  

Woori Bank

Total Loans

2,430,845

2,339,165

2,221,185

Sub-Standard or Below Loans

Sub-Standard or Below Ratio

NPL

NPL Ratio

Coverage Ratio(A/B)

Total Allowance for NPL(A)

Sub-Standard or Below Loans(B)

Woori Card

Total Loans

Sub-Standard or Below Loans

Sub-Standard or Below Ratio

Delinquency Ratio 

Coverage Ratio(A/B)

Credit Loss Provisions Outstanding(A)

Minimum Regulatory Reserve for Credit Loss(B)

Woori Investment Bank

Total Loans

Sub-Standard or Below Loans

Sub-Standard or Below Ratio

NPL

NPL Ratio

Coverage Ratio(A/B)

Credit Loss Provisions Outstanding(A)

Sub-Standard or Below Loans(B)

Woori Asset Trust

Assets Subject to Quality Classification

Sub-Standard or Below Assets

Ratio of Sub-Standard or Below Assets

Note) Based on Work Report of Financial Supervisory Service (FSS)

9,797

0.40

8,793

0.36

121.80

11,933

9,797

98,170

789

0.80

1.61

102.84

7,641

7,430

18,737

92

0.49

39

0.21

167.39

154

92

71,216

26,715

37.51

11,825

0.51

10,156

0.43

119.42

14,121

11,825

96,072

772

0.80

1.78

104.02

7,273

6,991

16,495

248

1.51

247

1.49

51.21

127

248

43,081

4,534

10.52

18,396

0.83

17,249

0.78

87.71

16,136

18,396

79,044

621

0.79

1.82

102.74

6,356

6,187

12,088

227

1.88

271

2.24

45.81

104

227

50,234

2,117

4.21

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019  
  
  
  
  
  
 
  
  
  
  
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The substandard and below ratio of Woori Bank is on a downward trend from 0.83% in 2017 to 0.51% in 2018 and 0.40% in 2019, while the coverage 

ratio (excluding reserves) has been boosted from 87.7%, 119.4% and 121.8% in the respective years. As such, Woori Bank is fully prepared to cover for 

additional losses should they be incurred.

Corporate loans extended by Woori Bank was KRW 120 trillion in 2018 with a substandard and below ratio of 0.75%. In 2019, the numbers were 

KRW 123 trillion and 0.57%, respectively. As such, Woori Bank has been cutting its substandard and below ratio drastically by boosting the share of 

financially sound assets and by proactively writing off bad debt and preemptively managing risk to restrain non-performing loans. Household loans 

recorded a total of KRW 113 trillion and a substandard and below ratio of 0.25% in 2018. In 2019, total household loans amounted to KRW 120 trillion 

and the substandard and below ratio declined slightly to 0.23% (based on NPL criteria of FSS).

As sufficient provisions have been set aside for substandard or below loans to borrowers undergoing debt restructuring through work-out or 

rehabilitation procedures, additional losses are unlikely to be incurred. These companies are proactively pursuing to normalize their business and if 

unsuccessful, they are contemplating on closing their business through asset disposition. Woori Bank is also vigilantly monitoring risk signals from 

other possible NPLs, thereby preemptively responding to economic uncertainties at home and abroad.

Woori Card has seen its delinquency ratio decline consistently from 1.82% in 2017 to 1.78% in 2018 and 1.61% in 2019. By fine-tuning risk management, 

bolstering competencies to recover loans and constantly removing bad debt, Woori Card has been maintaining its delinquency ratio at a healthy level. 

Woori Investment Bank has been striving to improve asset soundness since 2013. Bad loans that correspond to the numerator when calculating the 

ratio of asset soundness were reduced by recovery, sale or write-off, while financially sound assets that correspond to the denominator were boosted, 

resulting in improved asset soundness ratio overall. Furthermore, risk management has been reinforced in order to prevent non-performing assets. 

Consequently, the ratio of new non-performing assets has dropped significantly since 2013. Woori Investment Bank is also boosting both preemptive 

and ex-post risk management.

Loans of Woori Asset Trust, including lending to trust accounts, increased y-o-y by 68% (or KRW 30.1 billion), driven by the growth in loan-type land 

trusts. However, substandard and below ratio ones, including lending to trust accounts also increased 25.65% (or KRW 22.2 billion), due to the strained 

real estate market in Korea. 

Woori Asset Management is bolstering preemptive risk management and internal controls inspection competencies as the core comprehensive 

asset management company of the Group. To this end, Woori Asset Management is selecting and managing the investment universe of domestic 

stocks and bonds more meticulously, while building a risk management system based on credit ratings of overseas bonds and establishing an internal 

controls system on new products. Woori Asset Management also bolstered inspection on overseas/alternative investment processing procedures.

(4) Capital Adequacy

1) Woori Financial Group, Inc.

Category 

Common Equity Tier 1 Capital

Additional Tier 1 Capital

Tier 2 Capital

Total BIS Capital

Risk-Weighted Assets

Common Equity Tier 1 Ratio

Tier 1 Capital Ratio

BIS Capital Adequacy Ratio

(Unit: KRW in billions)

2019 (1st Term) 

19,135

3,340

4,640

27,115

228,046

8.39%

9.86%

11.89%

At end-2019, the Group BIS capital adequacy ratio using the Basel III standardized approach was 11.89%, which was above the requirement of 

10.5%, as a result of rigorous endeavors to improve capital adequacy by issuing capital securities worth KRW 1.95 trillion and boosting high-

quality assets. 

Woori Financial Group, Inc. will continue to comply with regulatory requirements, realize profits and recapitalize at an adequate level to raise 

capital adequacy.

Woori OverviewBusiness OperationsFinancial ReviewManagement’s Discussion  and Analysis  
  
100

2) Capital Ratios of Major Subsidiaries

(Unit: KRW in 100 millions, %)

Category 

Indicator 

2019 

2018 

2017  

Woori Bank

BIS Capital Adequacy Ratio

Total BIS Capital(A)

243,142

242,508

226,032

Risk-Weighted Assets(B)

1,578,895

1,549,710

1,467,622

Woori Card

Adjusted Capital Ratio

Tangible Common Equity Ratio

Woori Investment Bank

BIS Capital Adequacy Ratio

Total BIS Capital(A)

BIS Capital Adequacy Ratio(A/B)

Risk-Weighted Assets(B)

BIS Capital Adequacy Ratio(A/B)

Woori Asset Trust

Net Operating Capital Ratio (NCR)

Woori Asset Management

Minimum Operating Capital Ratio

15.40

18.33

14.29

3,381

26,303

12.86

1,397.97

655.8

15.65

18.08

13.54

3,003

23,192

12.95

957.76

558.9

15.40

20.74

14.98

2,713

16,202

16.74

698.59

514.7

Note 1) BIS capital adequacy ratio=total BIS capital/risk-weighted assets x 100
Note 2) Woori Bank numbers are based on K-IFRS consolidated financial statements and BASEL III
Note 3) Woori Card numbers are based on FSS work report criteria
Note 4) Woori Investment Bank numbers are based on FSS work report criteria/K-IFRS consolidated financial statements
Note 5)  Net capital ratio of Woori Asset Trust=(net capital-subordinated borrowings, etc.)/total risk exposures (market risk + credit risk + operating risk)x100/K-IFRS separate  

financial statements

Note 6) Woori Asset Management numbers are based on K-IFRS separate financial statements

Woori Bank

(Unit: KRW in billions, %)

Common Equity Tier 1 Capital

Additional Tier 1 Capital

Tier 2 Capital

Total BIS Capital

Risk-Weighted Assets

Common Equity Tier 1 Ratio

Tier 1 Capital Ratio

BIS Capital Adequacy Ratio

2019 (current) 
  186th Term

2018 (previous) 
185th Term

17,321

3,466

3,527

24,314

157,890

10.97

13.17

15.40

17,276

3,148

3,828

24,251

154,971

11.15

13.18

15.65

Changes 

+46

+318

△

301

+63

+2,919

0.18%p

△

0.01%p

△

0.25%p

△

At end-2019, Woori Bank – the major subsidiary of the Group – had a Common Equity Tier 1 Capital of KRW 17.321 trillion, up KRW 46 billion (or 0.3%) 

y-o-y. Additional Tier 1 Capital was KRW 3.466 trillion, up KRW 318 billion y-o-y, which was driven by the issuance of new hybrid securities taking into 

account the redemption (exercise of call option) of previously issued ones. Going forward, Woori Bank will continuously reduce the volume of its 

hybrid securities, considering the cost of issuance. Tier 2 Capital amounted to KRW 3.527 trillion, down KRW 301 billion from the previous year. The 

decline follows a reduction in the volume of subordinated bonds recognized as equity, but the reduction was minimized through the issuance of new 

subordinated bonds. Total BIS Capital was KRW 24.314 trillion, which was KRW 63 billion higher than the year before.

In 2019, risk-weighted assets increased KRW 2.919 trillion (or 1.9%) y-o-y to KRW 157.89 trillion. This rate of increase is smaller than that of total assets 

on a consolidated basis (2.3%) and is reflective of the vigorous efforts to improve capital adequacy by boosting the share of financially sound assets 

and reducing potential non-performing assets.

Common Equity Tier 1 ratio, Tier 1 capital ratio and BIS capital adequacy ratio in 2019 fell by 0.18%p, 0.01%p and 0.25%p, respectively, from the year 

before to 10.97%, 13.17% and 15.40%. This is because the dividends of Woori Bank, as the major subsidiary of the Group, were increased y-o-y to 

secure sufficient funding for the dividends of the holding company in the initial days of its incorporation. Woori Bank will enhance its capital adequacy 

by continuing to realize profits, paying out adequate levels of dividends and expanding capital. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019  
  
 
  
  
  
  
 
  
  
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Woori Card had an adjusted capital ratio (ACR) of 18.33% at end-2019, which was above what is required by the Management Guidance (8% or above) 

as per Supervisory Regulations on Specialized Credit Financial Business. Woori Investment Bank had a strong BIS capital adequacy ratio of 12.86% at 

end-2019 (requirement by the Financial Investment Services and Capital Markets Act: 8%). 

Woori Investment Bank is expected to see its BIS capital adequacy ratio fall with the growth of its assets under management. However, even after 

reflecting the asset expansion plan for 2020 under the business management plan, the ratio is set to maintain a stable level above 12%. In addition, the 

Total BIS Capital in December 2019 consisted of KRW 327.1 billion in Tier 1 Capital and KRW 11.1 billion in Additional Tier 1 Capital. With such a high Tier 

1 percentage, there is great potential for asset expansion or recapitalization through an Additional Tier 1, if needed. 

Woori Asset Trust had an equity capital of KRW 94.4 billion, which was 944.3% of the KRW 10 billion in minimum equity required of the company by the 

Financial Investment Services and Capital Markets Act and the Enforcement Decree thereof. The net operating capital ratio was 1,398%, up 440%p 

y-o-y, which was the largest gain among 11 existing trust companies last year. Woori Asset Management had an equity capital of KRW 106.7 billion, 

while the minimum operating capital required of the company by the abovementioned Act and relevant regulations was KRW 16.1 billion. As such, the 

minimum operating capital ratio of Woori Asset Management was 662.73%, with a very high share of equity capital.

B. New Businesses and Suspended Businesses

Woori Financial Group, Inc. has been seeking to expand its business portfolio since the launch, based on which it is bolstering its status and 

competitiveness as a comprehensive financial group.

(1) Acquisition of Woori Asset Management and Woori Global Asset Management

Woori Financial Group, Inc. concluded a share purchase and sale agreements in April 2019 to acquire Woori Asset Management and Woori 

Global Asset Management. After obtaining approval from the Financial Services Commission, Woori Asset Management and Woori Global Asset 

Management were incorporated into Woori Financial Group Inc. as subsidiaries in August and December, respectively. The two companies will 

endeavor to create synergy by sharing management expertise and co-developing fund products with Group affiliates and by providing a wide array of 

products and services to its customers.

(2) Acquisition of Woori Asset Trust

Woori Financial Group, Inc. concluded a share purchase and sale agreement in April 2019 to obtain controlling interest in Woori Asset Trust, in order 

to expand its business scope and competitiveness in the real estate trust sector. Incorporated into Woori Financial Group Inc. as a subsidiary in 

December, Woori Asset Trust is expected to perform a pivotal role in real estate finance for the Group and boost the affiliated synergies. 

C. Business Rationalization

(1) Alteration and Reorganization of Business Groups

1) Woori Financial Group, Inc.

 New organization established to boost competitiveness in IT (Feb. 2019)

①
The ICT Planning Division was established to function as the IT control tower of Woori Financial Group Inc. The ICT Planning Group was organized in 

February 2019 to oversee strategies in the areas of ICT planning, digital strategies and information security. This organization enabled a preemptive 

response to the financial innovation driven by fintech and the fourth industrial revolution, while bolstering the expertise and competitiveness in ICT.

New organizations established to reinforce innovative growth and fintech support (May 2019)

② 
In May 2019, the Future Finance Department and the Digital Innovation Department were established: the former with an aim to systematically 

support companies with innovative growth potential and build a long-term sustainable growth system for the Group; and the latter targeting the 

efficient discovery and nurturing of fintech companies. Woori Financial Group has since been carrying out such efforts to secure future growth 

engines at the Group level and to provide systematic and intensive support to companies with innovative growth potential.

 Reorganization to bolster Group collaboration and synergy (Jul. 2019)

③
In July 2019, Woori Financial Group, Inc. implemented a system of Main Business Units, under which the four growth engines of asset management, 

global business, CIB and digital business that previously operated at each affiliate level were integrated at the Group level for systematic management. 

Based on the system of collaboration among Group affiliates, responsible management and efficient decision making are expected to maximize synergy. 

Furthermore, Woori Financial Group now has a foundation for a collaborative system that can prepare for the expansion of business portfolio.

 Reorganization including units (Feb. 2020)

④
Units were established in Feb. 2020 to systematically manage businesses carried out by the Group and to reinforce responsible management. Woori 

Financial Group also newly established a consumer protection organization as part of innovative measures to gain customer trust. In the second year 

into the holding company system, Woori Financial Group will further solidify structure as a comprehensive financial group by systematically managing 

major businesses.

Woori OverviewBusiness OperationsFinancial ReviewManagement’s Discussion  and Analysis102

2) Woori Bank

In order to reinforce a swift decision making system in step with changes in the business environment, Woori Bank reorganized its operations to 

center on group leaders. Also, in order to establish a customer-centered asset management business culture, Woori Bank established an integrated 

bank-wide asset management strategy and ensured that the role of each group was reflected in their names. Woori Bank also newly established a 

dedicated organization to bolster expertise and increase the independence of customer protection.

The previous “unit-group-division” system was reorganized to a “group-division” structure, thereby bolstering a system of autonomous responsible 

management and swift decision making that allows a timely response to changes in the financial environment. In addition, the “WM Group” was 

renamed “Asset Management Group” to reflect bank-wide asset management strategies into the name and to entrench a business culture of 

customer-centric asset management. Furthermore, the “Consumer Protection Group” was newly established in order to promote the rights and 

interests of financial consumers, while the previous “Consumer & Brand Group” was reorganized into the “Consumer Protection Group” and the 

“Public Relations and Brand Group”.

The “Consumer Protection Group” has been separated as an independent organization directly under the CEO to function as the control tower of 

consumer protection that oversees all the groups of Woori Bank. 

3) Woori Card

Woori Card endeavors to aggressively and systematically respond to the changing business environment. Woori Card boosted focus on core functions 

and speeded up decision-making by streamlining organization through functional readjustments among departments. With new and dedicated Big 

Data organization, Woori Card is also pressing ahead with customer management by advancing marketing efforts to a higher level based on in-depth 

customer analysis, reinforcing the loyalty of active members and boosting usage among inactive or dormant members. In addition, Woori Card is 

building digital competencies with newly established and expanded digital marketing organization in order to respond to the ever-growing simple 

payment market and digital finance ecosystem.

4) Woori Investment Bank

Woori Investment Bank restructured its organization with an aim to diversify the revenue base and reinforce risk management by newly establishing 

the CIB Unit, under which CIB, DCM and venture finance organizations were realigned to maximize synergy creation among Group affiliates. Woori 

Investment Bank is also pressing ahead to raise work efficiency by exchanging the site and workforce with Woori Bank. In addition, the FICC Finance 

Department was newly established to head the bonds management and arrangements and a department in charge of ex-post management of loans 

was created to bolster risk management.

5) Woori Asset Trust

Woori Asset Trust restructured its organization under the leadership of co-CEOs, aiming to invigorate synergetic effects created by the business 

management sector and the business promotion sector. The Business Planning Department was newly established to build a growth engine for 

promoting new business by reinforcing capacity in strategic planning and financial management. Furthermore, a Risk Management Officer and 

a Compliance Officer were appointed to executive positions (with new, dedicated subordinate organizations) to bolster internal and external risk 

management as well as internal controls. Woori Asset Trust also realigned itself to improve the entrustment review system to take on trust businesses 

more selectively. In addition, efforts are being made to be reapproved as a REITs asset management company within the year.

6) Woori Asset Management

The Global Investment Management Unit is building a line-up of global fund products that continue to attract the interests of domestic investors 

including lifecycle funds, Global EMP Asset Allocation Fund and global bond balanced funds.

(2) Voluntary Early Retirement Program and Other Matters

Since 2005, Woori Bank has implemented an Outplacement Services Program that serves as amended and upgraded ERP program. The 

Outplacement Services Program (supporting individuals who are exiting the business) aims to resolve the bottleneck in promotions and 

improve the bank’s human resource structure while allowing employees to find new opportunities during the second chapter of their lives. In 

particular, the bank operates a support center and various programs for employees who plan to change jobs to provide systematic support for 

a new career or post-retirement life. As of 2019, the Outplacement Services Program was provided to a total of 325 employees, improving the 

bank-wide human resource structure.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019103

D. Asset Impairment Losses and Reduction Losses

Asset impairment losses and reduction losses incurred based on consolidated financial statements are as follows.

Category 

Credit Loss on Financial Assets at Fair Value through Other Comprehensive Income (“FVTOCI”)

Reversal of (Provision for) Credit Loss on Securities at Amortized Cost

Provision for Credit Loss On Loans and Other Financial Assets at Amortized Cost

Reversal of Allowance for Acceptances and Guarantees Losses

Reversal of (Provisions for) Allowance for Undrawn Commitment

Reversal of (Provisions for) Impairment Losses on Premises, Equipment, Intangible Assets,  
Goodwill and Other Assets

Provision for Impairment Losses on Investments in Joint Ventures and Associates

(Unit: KRW in millions)

(current) 1st Term 

2018 

(3,297)

1,415

(385,758)

4,352

9,044

(28,192) 

(3,634)

(2,027)

(1,922)

(415,084)

105,985

(16,526)

674 

(177)

1) Woori Bank

(1) Asset Impairment Losses

Category 

Loss Amount 

Cause of Loss 

Intangible Assets and GoodwillNote 1)  

KRW 25.85 billion 

Reduction in amount recoverable within the 
commitment period due to market changes

Shares in Affiliates

Based on separate financial statements  
(cost method): KRW 41.9 billion

Following the decision by the majority shareholder KT 
to assume loss (as requested by independent auditor)

Based on consolidated financial statements 
(net asset value method): KRW 3.6 billion

Note 1) Assumes that the 2019 average balance of deposits and yield rate are maintained during the commitment period

(2) Reduction Losses

Woori Bank recognized reduction losses whenever the book value of the securities in equity method decreased by over 30 percent against their 

acquired values.

(Unit: KRW in millions)

Category 

Item 

Loss Amount  

Cause of Loss 

Securities in Equity Method

Chinhung International Inc.

1,112

Book value decreased by over 30% against acquired values

Securities in Equity Method

Saman Corp.

93

Book value decreased by over 30% against acquired values

Woori OverviewBusiness OperationsFinancial ReviewManagement’s Discussion  and Analysis  
  
  
  
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2) Woori Investment Bank

Category 

Impairment Loss on Intangible Assets and Goodwill

Impairment Loss on Financial Assets Available for Sale

Total

(Unit: KRW in millions)

2019 
(the 48th Term)

2018  
(the 47th Term)

2017 
(the 46th Term)

786

-

786

-

-

-

-

2,018

2,018

Woori Investment Bank conducts impairment tests each year on intangible assets and its activities of goodwill. Whenever there is sign of asset 

impairment loss and the book value of intangible assets and goods are set to exceed the estimated recoverable amount, the book value is immediately 

reduced to the recoverable amount. In the 2019 fiscal period, an impairment test was conducted on membership in the Bank’s possession and the 

impairment loss was recognized for the book value of KRW 786 million that was in excess of the estimated recoverable value.

3) Woori Asset Trust

Category 

Impairment Loss on Premises and Equipment

Impairment Loss on Intangible Assets and Goodwill

Total

Note 1) Based on K-IFRS separate financial statements

4. Liquidity, Sources & Applications of Fund

A. Liquidity

1) Woori Financial Group, Inc.

Category 

Liquid Assets

Liquid Liabilities

LCR in KRW

2019 

660

-

660

(Unit: KRW in millions)

2017 

-

231

231

2018  

-

-

-

(Unit: KRW in millions, %)

At End-2019 

45,079

7,475

 603.1

Note 1) Based on liquid assets and liabilities with time to maturity of one month or less 

Liquidity risk refers to the risk of incurring unexpected losses (abnormal disposition of assets, financing through high interest rate, etc.) or becoming 

insolvent due to disparities in dates of payment between assets and liabilities or the drastic outflow of funds. Each subsidiary of the Group secures 

an adequate level of liquidity and minimizes their risk of shortage of funds by early prediction methods and systematically managing the causes of 

fluctuations in liquidity, relevant to sourcing and managing funds.

Woori Financial Group, Inc. maintains an LCR in KRW at a level higher than 100% as required by law. Please refer to 4-3) Liquidity Risk in [III. Matters on 

Financials/5. Notes for Financial Statements] of this report for details regarding liquidity risk management based on separate financial statements, 

and to [III. Matters on Financials/3. Notes for Consolidated Financial Statements] 4-4) Liquidity Risk for details regarding liquidity risk management 

based on consolidated financial statements.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019  
  
  
  
2) Woori Bank

Category 

105

(Unit: %)

2019 (the 186th Term) 

2018 (the 185th Term) 

2017 (the 184th Term) 

LCR (Including KRW and all other currencies)

Foreign Currency LCR

107.27

110.50

103.40

108.98

102.06

103.11

Note 1)  The figures are calculated using the same method applied to management disclosure (average of the ratio per business day during the quarter.), based on the average 

balance of Q4 in 2019, 2018 and 2017

Woori Bank has managed liquidity levels in compliance with regulatory standards of Basel III (90% in 2017, 95% in 2018, 100% since 2019). In order to 

respond to regulatory LCR, highly liquid assets were expanded through deposits and debentures, preemptively. As a result, Woori Bank maintained a 

stable LCR above the regulatory requirement (100%) at an average of 107.27% in Q4 2019.

Foreign currency LCR has been implemented since 2017, and Woori Bank has complied with the regulatory standards (60% for 2017, 70% for 2018, 

and 80% from 2019 onwards). To secure a stable structure in regards to managing foreign currency LCR, Woori Bank has worked to maintain a higher 

Foreign Currency LCR than what is required by regulatory standards (80% in 2019), with an average of 110.50% in Q4 2019, by securing sufficient high-

liquidity assets including U.S. Treasury bills, etc.

Furthermore, Woori Bank ensures that the liquidity gap ratio and concentration of funding more than satisfy regulatory guidelines in order to secure 

a stable funding structure. Woori Bank also checks for excessive shortages of liquid assets through periodic stress testing. If liquidity is lacking due 

to an unexpected crisis, Woori Bank executes contingency funding plans and utilizes committed lines from overseas financial institutions to acquire 

liquidity. As such, Woori Bank establishes and manages bank-wide measures to preemptively mitigate and efficiently manage liquidity risks.

3) Woori Card

Woori Card performs funding based on the principles of diversifying sourcing channels, maintaining an adequate maturity structure and securing 

liquidity, in order to maintain a stable funding structure.

At end-2019, outstanding debenture issues amounted to KRW 7.0809 trillion, which was KRW 34.9 billion higher than the KRW 7.0460 trillion of the 

previous year. In addition, Woori Card has an adequate level of liquidity and a credit line of KRW 480 billion as means to repay borrowings that reach 

maturity and provide operating funds without financing from the market for a certain period of time, even during an unexpected credit crunch in the 

financing market.

(1) Liquidity

Based on consolidated financial statements 

(Unit: KRW in 100 millions)

Category 

Cash and Deposits

Credit Line

Total

2019 
(the 7th Term)

2018 
(the 6th Term)

2017 
(the 5th Term) 

1,362

4,800

6,162

3,822

5,300

9,122

6,461

4,200

10,661

(2) Financing through Debentures

Based on consolidated financial statements 

Category 

Debentures Issued in KRW

Liquid Debentures

Debentures Issued in Foreign Currencies

Total

(Unit: KRW in 100 millions)

2019 
(the 7th Term)

2018 
(the 6th Term)

2017 
(the 5th Term) 

60,500

9,383

926

70,809

60,200

9,701

559

70,460

54,300

6,455

535

61,290

Woori OverviewBusiness OperationsFinancial ReviewManagement’s Discussion  and Analysis  
  
  
  
  
  
106

(3) Time to Maturity of Debentures

Based on consolidated financial statements 

Category 

One Year or less

1 to 2 Years 

2 to 3 Years 

Over Three Years 

Total

4) Woori Investment Bank

Category 

KRW LCR

Foreign Currency LCR

2019 
(the 7th Term)

2018 
(the 6th Term)

2017 
(the 5th Term) 

(Unit: KRW in 100 millions)

20,154

17,839

15,616

17,200

70,809

19,555

20,040

16,865

14,000

70,460

11,900

19,414

19,946

10,030

61,290

(Unit: %)

At End-2019 
(the 48th Term)

At End-2019 
(the 47th Term)

At End-2019 
(the 46th Term)

149.49

109.72

266.26

105.80

165.82

102.27

LCR in KRW stood at 149.49% and foreign currency LCR at 109.72% at the end of 2019, marking a 116.77%p drop and a 3.92%p increase, respectively, 

year-over-year.

LCR in KRW is the ratio of assets and liabilities over a three-month period and Woori Investment Bank ensures that the figure remains at 100% or above 

(as per Article 8-41, Regulation on the Financial Investment Services and Capital Markets, Liquid Assets/Liquid Liabilities). At end-2019, LCR in KRW was 

149.49%, which is lower than that of end-2018, but still solid.

Foreign currency LCR refers to the ratio of foreign currency liabilities and assets over a three-month period that is required to be maintained at or 

above 85% (as per Article 8-69, Regulation on the Financial Investment Services and Capital Markets, Liquid Assets, Liquid Liabilities). At end-2019, the 

figure climbed slightly from that of the previous year to a stable 109.72%.

B. Sources and Management of Fund

1) Woori Financial Group, Inc. (based on separate financial statements of the holding company)

Category 

Source of Fund

Total Source of Fund

Management of Fund

Total Management of Fund

Debentures

Other Liabilities

Equity

Cash and Deposits

Share Investments in Subsidiaries

Non-Current Assets

Other Assets

(Unit: KRW in billions)

At End-2019 

948

153

20,106

21,207

1,173

19,874

11

149

21,207

Note 1) Other liabilities: Provisions + current income tax liabilities + deferred tax liabilities + other liabilities

Woori Financial Group, Inc. is a pure financial holding company incorporated pursuant to the Financial Holding Companies Act. Dividends from 

subsidiaries are its main source of revenue, and no other sales activities are pursued.

The sources of funds in 2019 include KRW 94.8 billion in debenture issuance, KRW 99.8 billion in hybrid securities and KRW 67.6 billion in dividends. 

Funds were managed mainly through the acquisition (including transfers) of shares in subsidiaries worth KRW 1,347 billion and hybrid securities 

dividends of KRW 4 billion. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019  
 
  
  
3) Woori Bank

(1) Sources of Funds 

107

(Unit: KRW in millions, %)

Category

Fund

2019 (186th Term)

2018 (185th Term)

2017 (184th Term)

Average balance

Interest rate

%

Average balance

Interest rate

%

Average balance

Interest rate

%

Funds 
in KRW

Deposits, installments 

212,554,654

1.50

66.58

197,572,001

1.41

66.67

187,332,008

1.26

66.02

Certificates of deposit 

Borrowings in KRW 

Call money in KRW 

Others

Subtotal

4,759,552

6,965,780

407,753

2.09

1.43

1.60

1.49

2.18

0.13

5,039,885

6,554,881

221,027

21,924,679

2.36

6.87

20,937,173

1.97

1.47

1.50

2.39

1.70

2.21

0.07

7.07

4,500,100

6,213,903

1,254,623

20,168,307

1.66

1.32

1.23

2.29

1.59

2.19

0.44

7.11

246,612,418

1.59

77.25

230,324,967

1.51

77.73

219,468,941

1.37

77.34

Funds in 
foreign 
currencies

Deposits in foreign currencies 

16,646,668

Borrowings in foreign currencies

7,944,242

Call money in foreign currencies

877,414

Debentures in foreign currencies

4,209,041

Others

Subtotal

Others

Total Equity 

Provisions

Others

Subtotal

623,209

30,300,573

21,874,591

453,821

20,006,615

42,335,027

1.19

2.24

2.38

3.89

1.11

1.87

-

-

-

-

5.21

2.49

0.27

1.32

0.20

9.49

6.85

0.14

6.27

15,219,710

6,458,485

787,171

3,669,625

658,810

26,793,801

20,897,275

433,092

17,876,203

13.26

39,206,571

0.88

2.13

1.84

3.96

0.38

1.62

-

-

-

-

5.14

2.18

0.27

1.24

0.22

9.04

7.05

0.15

6.03

14,338,927

7,267,096

980,001

3,649,805

574,786

26,810,615

20,134,843

351,750

16,993,430

13.23

37,480,023

0.51

1.38

1.14

3.11

0.14

1.12

-

-

-

-

5.05

2.56

0.35

1.29

0.20

9.45

7.10

0.12

5.99

13.21

319,248,018

1.40

100.00

296,325,338

1.32

100.00

283,759,580

1.16

100.00

Note 1)  Deposits in KRW = Deposits in KRW – Deposit checks & bills in the process of collection – reverse deposits with BOK – inter-bank adjustment funds (call loans)  

* Deposit checks & bills in the process of collection = total checks and bills in the process of collection – checks & bills on clearing for overdrafts – inter-bank adjustment funds (call money)  
* Interest for calculating interest rates is the sum of interest on deposits and installment deposits and deposit insurance premiums.

Note 2) Deposits in foreign currencies = Deposits in foreign currencies + off-shore deposits in foreign currencies
Note 3) Borrowings in foreign currencies = Borrowings in foreign currencies + dues to BOK in foreign currencies + off-shore borrowings in foreign currencies
Note 4) Debentures in foreign currencies = Debentures issued in foreign currencies + offshore debentures in foreign currencies
Note 5) Excluding merchant banking accounts

The average fund balance sourced by Woori Bank in 2019 stood at KRW 319 trillion, an increase of KRW 23 trillion over the previous year. The average 

funds in Korean won totaled KRW 247 trillion, mainly sourced by deposits from customers for the stable management of liquidity. As a result, deposits 

increased by KRW 15 trillion over the previous year, mainly in core deposits and time deposits. In order to respond to the regulatory LCR requirement 

of 100% and changes in the LDR regulations, Woori Bank plans to ensure the stable management of liquidity through preemptive funding and boost 

profitability through a more robust control of portfolio funding and management. The average balance of funds in foreign currencies increased KRW 

3.5 trillion y-o-y, while deposits in foreign currencies were boosted by KRW 1.4 trillion and financing from the market (borrowings and debentures) by 

KRW 2 trillion to stabilize funding.

Time to Maturity for Major Financial Liabilities

Category of Financial liabilities 

3 months 
or less

4 to 6 
months

7 to 9 
 months

10 to 12 
months

Financial Liabilities at Fair Value through Profit and Loss

115,156

-

-

-

(Unit: KRW in millions)

1 to 5 
 years

-

Over 5 
years

Total 

-

115,156

Depository

Borrowings

Debentures

160,955,482

35,917,880

23,560,412

28,653,283

5,305,862

543,242

254,936,161

5,516,024

2,522,971

2,068,362

1,742,550

3,213,689

500,685

15,564,281

1,775,711

2,326,926

2,770,855

1,998,438

13,872,930

1,487,529

24,232,389

Other Financial Liabilities

9,673,409

32,753

28,959

2,5170

147,182

2,547,159

12,454,632

Total

178,035,782

40,800,530

28,428,588

32,419,441

22,539,663

5,078,615

307,302,619

Note 1) Derivative financial liabilities and off-balance accounts (payment guarantees and commitments) are excluded

Woori OverviewBusiness OperationsFinancial ReviewManagement’s Discussion  and Analysis  
  
  
  
108

(2) Applications of Funds 

(Unit: KRW in millions, %)

Category

Applications

2019 (186th Term)

2018 (185th Term)

2017 (184th Term)

Average balance

Interest rate

%

Average balance

Interest rate

%

Average balance

Interest rate

%

Funds 
in KRW

Deposits in KRW 

981,487

1.66

0.31

3,264,104

1.52

1.10

3,424,567

1.28

1.21

Marketable Securities in KRW 

45,340,836

2.10

14.20

35,898,300

2.16

12.11

35,186,537

1.95

12.40

Loans in KRW 

216,362,134

3.21

67.77

203,432,263

3.22

68.65

194,161,817

3.05

68.42

Advance Payments On Acceptances And 
Guarantees

Call Loans in KRW 

Privately Placed Bonds 

Credit Card Receivables  

Others

Allowance for Doubtful Accounts in KRW(-)

Subtotal

14,190 

1.30 

0.00 

15,856 

1.95 

0.01 

26,639 

3.14 

0.01 

693,296

1.76

0.22

1,334,138

1.67

0.45

2,275,748

1.33

0.80

82,645

2.80

0.03

135,856

2.89

0.05

185,092

5.94

0.07

-

-

-

-

3,040,943

2.56

0.95

5,562,417

1,150,551

△
265,364,980

-

3.01

0.3

△
83.12

1,197,910

△
248,445,023

-

2.10

-

△

-

1.88
0.40

3.03

83.84

28

-

0.00

4,235,478

1.99

1.49

1,284,188

△
238,211,718

-

2.85

0.45

△
83.95

Funds in 
foreign 
currencies

Deposits in Foreign Currencies 

5,475,080

1.91

1.71

3,664,724

1.29

1.24

3,791,184

0.67

1.34

Marketable Securities in Foreign Currencies

4,618,998

2.09

1.45

3,467,435

1.30

1.17

2,735,707

1.07

0.96

Loans in Foreign Currencies 

13,682,670

3.41

4.29

11,346,607

3.14

3.83

10,790,442

2.51

3.80

Call Loans in Foreign Currencies 

1,491,754

2.61

0.47

2,365,465

2.07

0.80

2,506,588

1.33

0.88

Bills Bought in Foreign Currencies

6,504,880

2.71

2.04

7,274,987

2.70

2.46

7,417,500

1.88

2.61

Others

71,016

2.12

0.02

32,665

3.31

0.01

48,472

2.50

0.02

Allowance for Doubtful Accounts in Foreign 
Currencies(-)

228,898 

△

- 

0.07 

△

390,923 

△

- 

0.13 

△

332,301 

△

- 

0.12 

△

Subtotal

Others

Cash

31,615,501

2.80

9.90

27,760,961

2.50

9.37

26,957,590

1.85

9.50

1,090,887

Property, Plant and Equipment for Business

2,698,226

Others

Subtotal 

18,478,423

22,267,537

-

-

-

-

0.34

0.85

5.79

6.97

1,228,818

2,353,944

16,536,592

20,119,354

-

-

-

-

0.41

0.79

5.58

6.79

1,201,343

2,352,466

15,036,463

18,590,272

-

-

-

-

0.42

0.83

5.30

6.55

Total

319,248,018

2.78

100.00

296,325,338

2.78

100.0

283,759,580

2.57

100.0

Note 1)  Deposits in KRW = Deposits in KRW – Reverse deposits with BOK
Note 2)  Marketable securities in KRW = Marketable securities in KRW + Loaned securities in KRW * Interest for calculating interest rates = Securities interest (including dividend received) 

+ Evaluation profit (net) + Gain on redemption of securities (net) + Portion excluding the gain from stock transactions (net) out of gains on sales of securities

Note 3)  Loans in KRW = Loans in KRW + Checks & bills on clearing for overdrafts * Interest for calculating interest rates = Interest on loans in KRW – Contribution to the Korea Credit Guar-

antee Fund

Note 4) Deposits in foreign currencies = Deposits in foreign currencies + Offshore deposits in foreign currencies
Note 5)  Marketable securities in foreign currencies = marketable securities in foreign currencies + Loaned securities in foreign currencies * Interest for calculating interest rates = Securi-
ties interests (including dividend received) + Evaluation profit (net) + Gain on redemption of securities (net) + Portion excluding the gain from stock transactions (net) out of gains 
on sales of securities

Note 6)  Loans in foreign currencies = Loans in foreign currencies + Offshore loans in foreign currencies + Inter-bank loans in foreign currencies + Loans from foreign borrowings + 

Domestic import issuance bills

Note 7) Cash = Cash – Total checks & bills in the process of collection
Note 8) Property, plant and equipment for business = Property, plant, and equipment for business – Accumulated depreciation
Note 9) Based on K-IFRS financial statements
Note 10) Excluding merchant banking accounts

The average fund balance managed by Woori Bank in 2019 stood at KRW 265.3 trillion, an increase of KRW 16.9 trillion over the previous year, mainly 

driven by an increase of loans in KRW by KRW 12.9 trillion. Out of all loans in Korean won, household loans increased by KRW 8.4 trillion, while corporate 

loans increased by KRW 4.5 trillion. Yields for loans in Korean won declined 1bp from December 2018. Assets in foreign currency increased by KRW 

3.8 trillion from the previous year to KRW 31.6 trillion, which is attributable to the increase of KRW 2.3 trillion and KRW 1.2 trillion in loans in foreign 

currency and marketable securities, respectively. Woori Bank will continuously strive to comply with the liquidity guidelines (for loan-to-deposit ratio, 

LCR, etc.) and ensure a stable management structure.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019 
 
  
  
  
  
4) Woori Investment Bank

(1) Sources of Funds 

109

(Unit: KRW in millions, %)

Category

Fund

2019 (48th Term)

2018 (47th Term)

2017 (46th Term)

Average balance

Interest rate

%

Average balance

Interest rate

%

Average balance

Interest rate

%

Funds 
in KRW

Deposits

Borrowings in KRW 

Others 

Subtotal

Others

Total Equity

Provisions

Others

Subtotal

2,282,715

2.24

79.05

1,892,535

2.03

74.98

1,346,377

1.72

72.92

111,690

0

1.43

0.00

3.87

0.00

712

0

1.64

0.00

0.03

0.00

521

0

1.44

0.00

0.03

0.00

2,394,405

2.21

82.92

1,893,247

2.03

75.01

1,346,898

1.72

72.95

337,102

29,889

126,364

493,355

-

-

-

-

11.67

1.04

4.38

17.08

337,102

27,894

265,655

630,651

-

-

-

-

13.36

1.11

10.53

24.99

240,663

27,210

231,500

499,373

-

-

-

-

13.04

1.47

12.54

27.05

Total 

2,887,760

1.83

100.00

2,523,899

1.53

100.00

1,846,271

1.25

100.00

Note) Based on K-IFRS financial statements

(2) Applications of Funds

(Unit: KRW in millions, %)

Category

Applications

2019 (48th Term)

2018 (47th Term)

2017 (46th Term)

Average balance

Interest rate

%

Average balance

Interest rate

%

Average balance

Interest rate

%

Funds 
in KRW

Deposits in KRW 

Marketable securities in KRW 

157,946

802,499

1.73

5.47

2.74

27.79

167,363

540,982

1.64

6.63

3.33

21.43

Loans in KRW 

1,394,034

5.30

48.27

1,071,107

4.95

42.44

Privately placed bonds 

363,269

4.99

12.58

387,406

4.86

15.35

127,635

414,778

760,529

193,679

1.15

6.91

3.08

22.47

4.63

41.19

5.29

10.49

Others 

0

0.00

0.00

0

0.00

0.00

0

0.00

0.00

Allowance for doubtful accounts in 
KRW (-)

(13,821) 

- 

-0.48 

(11,829) 

- 

-0.47 

(14,839) 

- 

-0.80 

Subtotal

2,703,926

4.32

93.63

2,155,028

4.30

85.38

1,481,782

4.03

80.26

Funds in  
foreign  
currencies

Deposits in foreign currencies 

Marketable securities in foreign 
currencies

Subtotal

Cash

Others 

Property, plant and equipment 
for business

1,438

2,623 

4,061

0

9,415 

0.04

0.05

2.45 

0.09 

1.60

0.00

0.14

0.00

- 

0.33 

1,524

2,281 

3,805

0

9,757 

0.15

0.06

-0.48 

0.09 

-0.23

0.00

0.15

0.00

- 

0.39 

1,624

404 

2,028

0

9,198 

-

- 

0.09

0.02 

0.05

0.00

0.11

0.00

- 

0.50 

Others 

Subtotal

170,358

179,772

-

-

5.90

6.22

355,308

365,065

-

-

14.08

14.46

353,263

362,461

-

-

19.13

19.63

Total

2,887,760

4.05

100.00

2,523,899

3.67

100.00

1,846,271

3.23

100.00

Note) Based on K-IFRS financial statements

Woori OverviewBusiness OperationsFinancial ReviewManagement’s Discussion  and Analysis  
  
  
  
  
  
 
 
 
  
  
110

5) Woori Asset Trust

(1) Sources of Funds 

(Unit: KRW in millions)

Category

2019

2018

2017

Total Liabilities

Other Liabilities

Other Account Payables

Withholdings

Advance Receipts 

Accrued Income Tax

Lease Liabilities

Unearned Income

Accrued Dividends

Leasehold Deposits

Allowance for Severance Benefits

Allowance for Trust Risk

Total Equity

Total

Note) Based on K-IFRS separate financial statements

(2) Applications of Funds

Category

Total Assets

Cash and Deposits

Marketable Securities

Loans

Premises and Equipment

Other Assets

Total

Note) Based on K-IFRS separate financial statements

Balance

45,410

45,410

9,081

1

24,552

4,857

2,443

-

656

-

-

3,820

94,429

139,839

2019

Balance

139,839

67,564

655

57,704

3,983

9,933

%

32%

32%

6%

18%

3%

2%

-

-

-

3%

68%

100%

%

100%

48%

1%

41%

3%

7%

Balance

37,333

37,333

2,292

1

26,040

6,462

-

102

656

-

230

1,550

76,453

113,786

2018

Balance

113,786

61,514

6,935

35,397

2,539

7,401

139,839

100%

113,786

%

27%

27%

2%

19%

5%

-

-

1%

55%

100%

%

100%

54%

6%

31%

2%

7%

100

Balance

67,204

67,204

31,186

5

30,256

5,339

-

-

256

12

-

150

%

54%

54%

25%

24%

5%

-

-

-

57,699

124,903

46%

100%

(Unit: KRW in millions)

2017

Balance

124,903

61,261

9,603

26,644

1,013

26,382

%

100%

49%

8%

21%

1%

21%

124,903

100%

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019 
 
 
 
  
  
6) Woori Asset Management

(1) Sources of Funds 

111

(Unit: KRW in millions)

Category

2019

2018

2017

Average Balance

%

Average Balance

%

Average Balance

Sources (Total Liabilities and Equity)

Liabilities

Derivatives

Other Liabilities

(Accrued Income Tax)

(Accrued Expense)

(Others)

Total Equity

Note) Based on K-IFRS separate financial statements

107,159

4,921

-

4,921

1,506

2,428

987

102,238

100%

5%

0%

100%

31%

49%

20%

95%

98,762

3,930

14

3,915

1,416

2,099

400

94,832

100%

92,981

4%

0%

100%

36%

54%

10%

96%

4,658

499

4,158

1,185

1,992

982

88,324

%

100%

5%

11%

89%

28%

48%

24%

95%

(2) Applications of Funds

(Unit: KRW in millions)

Category

2019

2018

2017

Average Balance

%

Average Balance

%

Average Balance

Management (Total Assets)

Cash and Deposits

Securities Available for Sale

Financial Assets at Fair Value through 
Profit or Loss (FVTPL)

Financial Assets at FVTOCI

Investments in Affiliates 

Derivatives

Loans

Premises and Equipment

Other Assets

(Accrued Income)

(Deferred Tax Assets)

Note) Based on K-IFRS separate financial statements

107,159

24,757

-

54,653 

15,995

3,240

25

100

848

7,541

5,329

1,639

100%

23%

-

51% 

15%

3%

0%

0.1%

0.9%

7%

98,762

36,424

19,123

20,852 

12,648

1,230

228

180

246

7,831

5,471

1,774

100%

37%

19%

21% 

13%

1.2%

0.3%

0.3%

0.3%

7.9%

92,981

42,705

39,380

- 

-

670

2,083

315

182

7,646

5,445

1,543

%

100%

46%

42.1%

- 

-

1%

2.2%

0.3%

0.2%

8.2%

Woori OverviewBusiness OperationsFinancial ReviewManagement’s Discussion  and Analysis 
 
 
 
  
  
112

5. Off-Balance Sheet Activities

(1) Acceptances and guarantees at the end of the current term and the previous year are as follows.

(Unit: KRW in millions)

Category 

Confirmed Guarantees

Guarantees for Loans

Acceptances

Acceptances for L/G

Other Confirmed Guarantees

Subtotal

Unconfirmed Guarantees

Guarantees for Local L/C

Guarantees for Import L/C

Other Unconfirmed Guarantees

Subtotal

CP Purchase Commitments and Others

Total

Note) Based on K-IFRS separate financial statements

End of (current) First Term 

End of Previous Year 

89,699

391,688

224,746

6,982,889

7,689,022

193,096

3,081,390

771,378

4,045,864

884,031

12,618,917

125,870

371,525

158,179

6,452,791

7,108,365

305,057

3,322,731

669,677

4,297,46

1,260,587

12,666,417

(2) Loan agreements at the end of the current term and the previous year are as follows.

(Unit: KRW in millions)

Category 

Loan Agreements

Other Agreements

End of (current) First Term 

End of Previous Year 

103,651,674

5,993,608

97,796,704

5,041,314

For off-balance sheet activities, please refer to ‘Note 40. Contingent Liabilities and Commitments’ in [III. Matters on Financials / 3. Notes for 

Consolidated Financial Statements] in this report.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019  
  
113

6. Other Issues Required for Making Investment Decisions

A. Matters on Key Accounting Policies and Changes in Estimates 

Please refer to ‘Note 2. Standards applied in the preparation of (Consolidated) Financial Standards and Key Accounting Policies’ and ‘Note 3. 

Key Accounting Estimates and Assumptions’ in [III. Matters on Finance / 3. Note on Consolidated Financial Statements and 5. Note on Financial 

Statements] of this report.

B. Environmental Impact and Employees

(1) Environmental Impact

Woori Financial Group Inc.’s financial services (banking, credit card, trusts business, etc.) do not have an environmentally destructive impact. 

Therefore, the Group is neither currently paying nor is likely to have to pay any environmental restoration or damage compensation in the future. It has 

not been and is not likely to be subject to administrative measures by the government or environmental authorities. Woori Bank, the major affiliate of 

Woori Financial Group Inc., however, has been designated as a company subject to premise control under Paragraph 5, Article 42 of the Framework 

Act on Low-Carbon, Green Growth. Accordingly, the Bank has reported to the government its greenhouse gas emissions and energy consumption. 

Please refer to [XI. Other Issues Required for Protecting Investors / 3. Environmental Sanctions, and etc. / (v) Green Management Issues].

(2) Employees and Other Matters

Woori Bank, the major subsidiary of Woori Financial Group Inc., draws up a human resource plan based on changes in the management environment 

and bank-wide strategic directions, thereby preemptively responding to expected personnel shifts in the mid- and long-term. While the Bank’s 

continued recruitment and CDP control secure experts in corporate business, in-house training of human resources is nurturing a pool of future 

leaders in the global and fintech businesses and building up the best human resource pool in the financial sector. Meanwhile, as of the end of 2019, 

Woori Bank’s regular employees consisting of business unit and group heads (26%), managers (26%), and clerks or lower-level employees (48%), 

maintaining HR in a pyramid structure. 

Furthermore, another subsidiary, Woori Investment Bank, continues to hire experienced workers and new recruits in step with the broadening of 

assets and work scope. Woori Investment Bank is expanding its business competencies by recruiting experts from the market, while building an 

organization that can grow sustainably by hiring new recruits through public job openings. In addition, employees are sharpening their expertise 

under the training support scheme.

C. Matters on Statutory Regulations

As a financial holding company, Woori Financial Group complies with the Financial Holding Companies Act, the Act on Corporate Governance of 

Financial Companies and other relevant legislations.

The main contents of the Financial Holding Companies Act are as follows:

1. Incorporation of financial holding companies

2. Restriction on ownership of financial holding companies

3. Business affairs of financial holding companies and inclusion of companies as subsidiaries thereof

4. Operation of financial holding companies

5. Supervision of financial holding companies

The main contents of the Act on Corporate Governance of Financial Companies are as follows:

1. Qualifications for operating officers and the establishment of an appointment procedure for major operating officers

2. Reinforced qualifications for outside directors and procedures for nominating candidates for executive officers

3. Composition of the Board centered on outside directors and bolstering the authority of the Board

4. Establishment and disclosure of internal rules on governance 

5. Qualifications for members of the Audit Committee and improvement of the appointment procedure thereof

6. Improvement of the risk management scheme and remuneration system

7. Introduction of a regular examination on the eligibility of major shareholders

Woori OverviewBusiness OperationsFinancial ReviewManagement’s Discussion  and Analysis114

D. Risk Management Policy

(1) Overview of Risk Management Policy

Woori Financial Group Inc. develops strategies to remove excessive risks and manage risks at an adequate level in order to maximize revenue relative 

to risks. To this end, procedure is to first recognize the risk, measurement and assess it and then control and monitor and report it. Risk is managed by 

the Risk Management Department based on policy resolutions. The Risk Management Committee makes decisions on risk strategies including the 

allocation of any capital at risk and the approval of loss limits as the top decision-making body for risk management.

(a) Risk Management Principles 

The Group’s risk management principles are as follows:

-  A ll  busines s  ac ti v i ties  mus t  be  per for med  in  consideration  of  the  balance  bet ween  r isk  and  revenue,  w i thin  the  scope 
of the preset risk thresholds.

- Decision making systems regarding risk must be operated in a way that allows sufficient consideration of risk by the management

- Risk management organization must be composed and operated independently from business departments

- Performance management systems must be operated to allow for the clear consideration of risks when making business decisions

- Even during normal times, precautionary views must be shared in preparation for the possible worsening of situations 

- The holding company oversees the risk management of its subsidiaries

(b) Risk Management Organization

 Risk Management Committee

①
The Risk Management Committee performs the role of comprehensively managing and controlling risks at the Group level, in order to promptly 

recognize, measure, monitor and control risks that may arise in the course of business management by the holding company and subsidiaries thereof. 

The major roles of the Risk Management Committee are as follows:

- Establishment of basic risk management policies and strategies:

The Risk Management Committee establishes basic policies and strategies for risk management including a risk philosophy and risk management 

principles, for the systematic management of risks.

- Determination of tolerable risks:

The Risk Management Committee annually determines the overall permissible risk threshold of the Group and each subsidiary by giving 

consideration to the economic and financial environment at home and abroad.

- Approval of Risk Capital Limit and Loss Limit:

Depending on the risk threshold determined each year, the Risk Management Committee sets aside the amount of capital at risk out of all available 

capital, then approves and allocates the loss limits accordingly by type of risk and subsidiary.

- Enactment and Revision of Risk Management Regulations and Group Risk Management Council Regulations:

The Risk Management Committee enacts, operates and, if necessary, revises and abolishes risk management regulations and Group Risk 

Management Council regulations in order to achieve optimal risk management

- Others:

The Risk Management Committee deliberates on relevant risks that accompany important matters concerning business management at the Group 

level that requires Board resolution, including changes to the organization, entry into new businesses and large-scale investment. The Committee is 

also briefed on the current status and major issues of risk management of the Group.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019115

 Group Risk Management Council

②
The Group Risk Management Council has the authority to deliberate on necessary details in relation to carrying out the risk management policies 

established by the Risk Management Committee at the level of the holding company and subsidiaries. The Council also reaches resolution on matters 

delegated by the Risk Management Committee and performs the role of understanding the current status of risk management of the Group as a 

whole and each subsidiary as well as exchanging information on risk management among subsidiaries.

The major roles of the Group Risk Management Council are as follows:

- Matters for Resolution
‧ Matters delegated by the Committee
‧Matters to be resolved pursuant to the [Attached Table] of the Group Risk Management Council Regulation 
‧  Enactment and abolishment of guidelines on risk management. Provided, heads of departments in charge of risk management are delegated 

authority to copy and incorporate in full any changes to higher regulations such as relevant legislations and regulations of supervisory authorities 

and to make simple revisions to terminology or phrases, and shall report to the Council ex-post. 

- Matters for Deliberation
‧  Matters concerning agenda tabled by the Committee (Provided, agenda for deliberation may be omitted when deemed necessary by the risk 

management officer of the holding company)

‧  Important matters among matters for resolution by the Risk Management Committees of subsidiaries and result of implementation thereof  

‧  Adjustments to the classification of asset quality or allowances for questionable accounts in accordance with criteria set by the Committee

‧  Matters concerning the introduction of a new product at the Group level

‧  Matters the Chair is requested to deliberate on by a member or matters recognized by the Chair to be in need of deliberation 

- Matters for Report 
‧  Status of progress and management of matters deliberated or resolved by the Council

‧  Other matters deemed necessary by the Council

 Risk Management Department

③
The Risk Management Department is responsible for overseeing the risk management affairs of the financial holding company and its subsidiaries, 

including the monitoring, control and reporting of risks. The department operates independently from departments within the financial holding 

company and business (support) departments of subsidiaries.

Woori OverviewBusiness OperationsFinancial ReviewManagement’s Discussion  and Analysis116

(2) Credit Risk

Credit risk represents ‘the potential financial losses that the Bank may incur when the counterparty becomes insolvent or rejects transactions within 

the period provided in the contract.’ The goal of credit risk management is to maintain the bank’s credit risk exposure to a permissible degree and to 

optimize its rate of return considering such credit risks.

(a) Management of Credit Risk

Woori Financial Group Inc. measures credit risk by taking into account the possibility of non-performance of contract obligations by a customer or 

counterparty, a counterparty’s exposure to insolvency and the rate of loss upon insolvency.

For assets subject to credit risk management, internal capital is measured and utilized as a management indicator by accounting for risk and 

expected/unexpected loss. The Group allocates ceilings of internal capital to each subsidiary. Based on the allocated ceiling of the internal capital, 

each subsidiary then considers its business characteristics and annual financial goals to set and manage detailed ceilings for each business segment. 

Furthermore, loans are prevented from failing to perform and credit concentration risk is adequately controlled by monitoring large-scale exposures 

and credit portfolio.

The Group Risk Management Committee and Risk Management Council meet on a monthly or quarterly basis to check and adequately manage credit 

risks of the Group and subsidiaries including the BIS ratio, liquidity and other management indicators, current status of exposure, compliance with 

ceilings, delinquency ratio and fluctuations in allowances. 

(b) Maximum Exposure

Maximum exposure of financial assets to credit risk indicates the uncertainty of maximum volatility in the net value of the financial assets due to 

volatility in a particular risk factor, before considering the book value of collateral after allowances or other credit enhancement. Provided, the 

maximum exposure to credit risk of derivatives is the on-balance sheet fair value amount, that of payment guarantee is the maximum amount payable 

upon claims by the principal debtor pursuant to the guarantee contract, and that of loan agreement is undrawn commitment. 

(3) Market Risk

Market risks refer to potential losses that can be incurred from trading positions of a financial institution according to changes in market factors, 

such as interest rates, stock prices, and exchange rates. Market risks arise from changes in interest rates and exchange rates on unsettled financial 

instruments. Thus, all contracts are exposed to a certain level of volatility according to interest rates, credit spread, exchange rates, and equity 

securities prices. 

(a) Market Risk Management

Market risk management refers to the entire process of identifying the sources of risks by risk factor on the trading and non-trading sectors, 

measuring the scale of market risks, and assessing the adequacy of the scale of market risks being taken, in order to make decisions to avert, take or 

mitigate risks and carry out such decisions. 

Woori Financial Group Inc. uses both a standard approach and an internal model (Woori Bank) to measure market risks and the Risk Management 

Committee allocates the market risk capital. The risk management departments of the Group and subsidiaries manage detailed ceilings including risk 

limit and loss limit of trading positions. The result of risk management is reported regularly to the Risk Management Committee. 

(b) Analysis of Market Risk Sensitivity

Woori Financial Group Inc. performs separate market risk sensitivity analyses for trading and non-trading segments. 

For the trading segment, Group-wide market risk is managed by the standard method of the FSS, while Woori Bank measures Value at Risk (VaR) to 

manage and measure market risk in order to predict the market risk of its trading positions and the maximum loss expected. Based on statistical 

methods, VaR estimates potential losses in the portfolio that may be incurred by unfavorable volatility in the market at a certain time in the present or 

future. VaR indicates the estimated maximum loss at a 99 percent confidence level. Therefore, statistically speaking, it is possible (1% probability) that 

the actual loss turns out to be larger than what was estimated by VaR. The actual losses incurred are monitored on a regular basis for the purpose of 

reviewing the feasibility of assumptions, variables and factors used when calculating VaR. This approach, however, does not prevent losses in excess of 

the limit when there is greater market volatility.  

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019117

For the non-trading segment, Woori Bank manages and measures risk by utilizing simulations on net interest income (NII) and net present value (NPV) 

to calculate changes in the NII and the economic value of equity (EVE). 

NII is a revenue-centered indicator that shows short-term changes in revenue caused by short-term changes in the interest rate and is calculated by 

deducting the cost of servicing interest-burdened liabilities from the revenues generated by interest-bearing assets. NPV is an indicator of risk from 

an economic value point of view caused by interest rate volatility and is measured by deducting the present value of liabilities from that of assets. 

Meanwhile, changes in the NII indicates changes due to interest rate volatility within a certain period (i.e., one year). Changes in the EVE indicates 

changes that can take place as interest rate volatility impacts the present value of assets, liabilities and off-balance sheet items. 

Subsidiaries other than Woori Bank measures and manages risk by calculating interest rate Earnings at Risk (EaR) and interest rate VaR. 

Interest rate EaR refers to the estimated maximum changes to earnings manifested by the largest reduction in the NII that can be caused in a certain 

period (i.e., one year) by unfavorable volatility in the interest rate. Interest rate VaR refers to the estimated maximum loss that shows the maximum 

possible reduction in net asset value at a certain time in the present or future that can be caused by unfavorable volatility in the interest rate. 

(4) Liquidity Risk

Liquidity risk refers to the risk of failing to perform the payment obligation at maturity on financial liabilities that consolidated companies bear.

Liquidity risk management is aimed at preventing potential losses arising from a shortage of funds by effectively managing liquidity crunches caused 

by disparities in the maturity of assets and liabilities or unexpected outflow of funds. Products relevant to liquidity risk that recognized as financial 

liabilities on the consolidated financial statements are subject to liquidity risk management.

In managing liquidity risk, Woori Financial Group Inc. groups assets and liabilities according to a different ALM chart of accounts, then determines the 

maturity gaps and gap ratios from cash flow statements by time group (time to maturity or contract periods). Based on the outcomes, Woori Financial 

Group maintains the gap ratios within predetermined target ratios (limits).

(5) Operational Risk

Woori Financial Group defines operational risks as the potential risk of loss that could result from inadequate internal processes, personnel and 

systematic factors, as well as external factors.

To reinforce competitiveness, reduce the amount of risk capital, enhance operational risk management competencies and prevent any unexpected 

incidents, Woori Bank has established an operational risk management system developed under Basel II. The objectiveness of operational risk 

management system has been tested internally and by an independent third party. The advanced measurement approach was submitted to and 

obtained approval from the FSS.

(6) Capital Management

Woori Financial Group Inc. complies with the capital adequacy standards put forth by financial supervisory bodies that are based on Basel III of 

the Basel Committee on Banking Supervision under the Bank for International Settlements. These standards were introduced in Korea at the end 

of December, 2013. The capital adequacy ratio is calculated by dividing total capital by total risk-weighted assets, based on consolidated financial 

statements.

Woori OverviewBusiness OperationsFinancial ReviewManagement’s Discussion  and Analysis118

D. Matters Concerning Overseas Subsidiaries

As the growth of domestic financial market remains stagnant, Woori Bank, which is the major subsidiary of Woori Financial Group Inc., has been 

building a global business base by expanding regional networks in Southeast Asia – a region of promising growth potential in terms of NIM, branch 

and financial inclusivity and economic growth rate.

Woori Bank is expanding localization endeavors through M&As with local banks (Indonesia, the Philippines, Cambodia) and the conversion of existing 

branches into local subsidiaries (Vietnam), while seeking to diversify through entry into new businesses such as savings banks and non-banking 

finance by considering market characteristics. In addition, other than entering existing business segments, Woori Bank is also striving to continue 

pioneering into new markets by conducting various market surveys in order to discover new business. As of end of December 2019, Woori Financial 

Group Inc. has global networks reaching 474.

Woori Financial Group Inc. will continue to pursue global business with its strategy to expand its customer and growth base by boosting the share 

of financially sound assets, reinforcing business competencies through various business models and raising global digital banking competency. 

Furthermore, Woori Financial Group is in the process of building a Group-wide system to support and manage global business by nurturing a pool 

of global professional reviewers and building a better organized risk management system. Through these endeavors, Woori Financial Group is also 

seeking to grow both quantitatively and qualitatively.

At end-2019, the status of overseas subsidiaries of major subsidiaries are as follows:

Category

Capital Adequacy Ratio

Asset Quality

Profitability

Liquidity

(Percentage of 

BIS Capital 

BIS Tier 1 Capital 

Tangible Common 

Loss-Risk 

Substandard and 

Ratio of 

Ratio of 

ROA 

Expense Ratio to 

Cost to Income 

Foreign Currency 

Ownership) 

Adequacy Ratio 

Ratio 

Equity Ratio 

Weighted Loan 

Below Ratio 

Allowance for 

Delinquent Loans 

Total Assets 

Ratio 

Liquidity Ratio 

(Unit: %)

17.19 

16.82 

13.41 

Ratio

0.07 

Credit Loss

0.06 

667.03 

0.03 

0.83 

2.34 

66.81 

112.75 

14.66 

14.30 

13.21 

6.65 

1.38 

63.85 

1.58 

1.42 

1.81 

46.13 

107.58 

Woori America 

Bank (100.00%)

Indonesia Woori 

Saudara Bank 

(79.88%)

China Woori Bank 

22.89 

22.66 

6.74 

1.78 

0.60 

44.74 

0.65 

0.09 

1.15 

70.26 

185.90 

(100.00%)

Russia Woori Bank  

26.62 

26.40 

16.59 

- 

- 

- 

- 

2.03 

1.52 

36.11 

122.63 

(100.00%)

Brazil Woori Bank 

20.86 

20.71 

15.11 

0.07 

0.28 

195.92 

0.28 

0.62 

2.83 

68.11 

317.57 

(100.00%)

Woori Finance 

21.00 

20.08 

19.18 

0.11 

0.04 

2,418.89 

0.04 

4.48 

4.25 

41.80 

133.42 

Cambodia 

(100.00%)

Woori Finance 

50.29 

49.40 

48.89 

0.19 

0.23 

556.86 

0.29 

6.95 

14.86 

58.25 

334.39 

Myanmar 

(100.00%)

Wealth 

Development 

Bank 

(51.00%)

Vietnam Woori 

Bank (100.00%)

WB Finance 

(Cambodia) 

(100.00%)

Europe Woori 

Bank (100.00%)

Hong Kong Woori 

Investment Bank  

(100.00%)

17.36 

17.01 

10.55 

21.72 

5.84 

18.19 

6.36 

0.33 

4.64 

95.51 

78.80 

15.52 

15.23 

15.41 

0.30 

0.36 

259.58 

0.05 

1.18 

2.46 

64.34 

129.18 

21.1 

20.3 

20.41 

0.62 

0.28 

416.32 

0.29 

3.95 

6.96 

56.23 

158.49 

59.08 

58.96 

25.27 

- 

- 

- 

2.22 

△

3.28 

304.0 

100.89 

-

43.18 

43.18 

21.41 

1.57 

3.37 

35.60 

3.37 

1.20 

0.78 

28.41 

107.65 

Note) Based on K-IFRS separate financial statements

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
119

E. Korea BTL Infrastructure Fund

Korea BTL Infrastructure Fund (“the Company”) is a collective investment vehicle as defined by the Act on Public-Private Partnerships in Infrastruc-

ture and an investment company as per the Financial Investment Services and Capital Markets Act. The major shareholder, Woori Bank, has commit-
ted to invest a total of KRW 1.3 trillion in the Company under a purchase agreement valid until June 4th, 2036 (extendible for up to six years). 

As of end of December 2019, funds under management of the Company are fully financed by equity capital and the major shareholder, Woori Bank, 

has been executing equity investment through capital call since the incorporation of the Company. The Company currently invests in or extends 

loans to project concessionaires, concentrating on highly stable projects whose principal and interest of investment are either paid or compensated 

by the government. Invested projects include one BTO project, 43 BTL projects and 2 government cost compensation projects. Maintaining this ten-

dency, investments will be made gradually with the outstanding commitment under the purchase agreement.

The Company is maintaining a robust return on investment (ROI) (as of Dec 2019, capital is KRW 811.7 billion, ROI is 4.79% [internal rate of return 

since incorporation, assuming recovery of investment principal at end-2019]). Most invested assets are BTL projects whose principal and interest are 

tied to the yield on five-year government bonds and as such, ROI is likely to fluctuate with the bond yield. At the end of December 2018, ROI based on 

the same assumption was 4.95%, indicating a small decline over the year in 2019, owing to the decline in the yield of five–year government bonds.

Currently, the Company is both making and redeeming investments. Following the recovery schedules for each invested project, the princi-

pals of investment will be recovered quarterly over the duration of the fund, once the investment is complete. Depending on whether new 

investments will be executed by the Company, either a capital increase of the Company or a redemption on investment by shareholders will 

be carried out systematically.

Woori OverviewBusiness OperationsFinancial ReviewManagement’s Discussion  and AnalysisDeloitte Anjin LLC 
9F., One IFC, 
10, Gukjegeumyung-ro, 
Youngdeungpo-gu, Seoul 
07326, Korea 

Tel: +82 (2) 6676 1000 
Fax: +82 (2) 6674 2114 
www.deloitteanjin.co.kr 

120

INDEPENDENT AUDITORS’ REPORT

INDEPENDENT AUDITORS’ REPORT

English Translation of a Report Originally Issued in Korean on March 16, 2020

To the Shareholders and the Board of Directors of Woori Financial Group Inc.

Report on the Separate Financial Statements

Audit Opinion

We  have  audited  the  separate  financial  statements  of  Woori  Financial  Group (the  “Company”),  which 
comprise the separate statement of financial position as of December 31, 2019, and the separate statement of 
comprehensive income, separate statement of changes in equity and separate statement of cash flows, for the 
period from January 11, 2019 (date of incorporation) to December 31, 2019, and a summary of significant 
accounting policies and other explanatory information.

In our opinion, the accompanying separate financial statements present fairly, in all material respects, the 
financial position of the Company as of December 31, 2019, and its financial performance and its cash flows 
for the period from January 11, 2019 (date of incorporation) to December 31, 2019 in accordance with Korean 
International Financial Reporting Standards (“K-IFRS”).

Basis for Audit Opinion

We  conducted  our  audits  in  accordance  with  the  Korean  Standards  on  Auditing  (“KSAs”).  Our 
responsibilities under those standards are further described in the Auditor’s Responsibilities for the Audit of 
the Financial Statements section of our report. We are independent of the Company in accordance with the 
ethical requirements, including those related to independence, that are relevant to our audit of the separate 
financial statements in the Republic of Korea as required by prevailing audit regulations. We believe that the 
audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Key Audit Matters

The key audit matters are those matters that, in our professional judgment, were of most significance in our 
audit of the separate financial statements of the current period. These matters were addressed in the context 
of our audit of the separate financial statements as a whole, and in forming our audit opinion thereon, and we 
do not provide a separate opinion on these matters. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019 
121

Impairment Losses of Subsidiary Investment Equities in compliance with K-IFRS 1036 ‘Impairment of 
Assets’

Key audit matter description

As described in notes 2 and 9, the company accounts for its investment in subsidiaries by selecting the cost 
method  in  accordance  with  K-IFRS 1027  and  assessing  their  potential  for  impairment.  If  there  is  any 
indication of objective impairment, the difference between the recoverable amount and the carrying amount 
of  the  subsidiary  investment  shares  is  recognized  as  impairment  losses,  and  the  recoverable  amount  is 
measured by calculating the estimated future cash flows based on the previous financial and operating plan 
data.

The  measure  of  recoverable  amount  of  subsidiary  investment  shares  uses  discount  rate,  growth  rate  and 
expected  economic  indicators,  and  significant  management  judgment  is  involved  in  determining  their 
adequacy.

Given the high level of estimation and judgement of management, the audit of impairment assessment of 
subsidiary investment shares involves complex and subjective judgment by experts. Therefore, we selected 
the impairment loss assessment of subsidiaries' investment shares as the key audit matter. 

How the scope of our audit responded to the key audit matter

Our audit procedures related to the assumptions and unobservable inputs used by management for the 
estimate of the recoverable amount included the following:

-

The  effectiveness  of  the  design  and  operation  of  internal  controls  related  to  the  impairment
assessment process, including the use of external experts by the company’s management, has been 
tested.

- We verified the process of determining the rationale of the input variables used and the discount 
rate, growth rate, and expected economic indicators by using the shareholder cash flow discount 
method by engaging a fair value valuation specialist.

-

The recoverable amount was recalculated by considering the discount rate and future cash flows 
deemed appropriate with the fair value valuation specialist.

Woori OverviewBusiness OperationsSeparate Financial StatementsFinancial Review122

Responsibilities of Management and the Those Charged with Governance for the Separate
Financial Statements

Management  is  responsible  for  the  preparation  of  the  accompanying  separate  financial  statements  in 
accordance  with  K-IFRS,  and  for  such  internal  control  as  they  determine  is  necessary  to  enable  the 
preparation of separate financial statements that are free from material misstatement, whether due to fraud or 
error.

In preparing the separate financial statements, management of the Company is responsible for assessing the 
Company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern 
and using the going concern basis of accounting unless management either intends to liquidate the Company
or to cease operations, or has no realistic alternative but to do so.

Those charged with governance are responsible for overseeing the Company’s financial reporting process. 

Auditor’s Responsibilities for the Audit of the Separate Financial Statements

Our objectives are to obtain reasonable assurance about whether the separate financial statements as a whole 
are  free  from  material  misstatement,  whether  due  to  fraud  or  error,  and  to  issue  an  auditor’s  report  that 
includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit 
conducted in accordance with KSAs will always detect a material misstatement when it exists. Misstatements 
can  arise  from  fraud  or  error  and  are  considered  material  if,  individually  or  in  the  aggregate, they  could 
reasonably be expected to influence the economic decisions of users taken on the basis of these separate 
financial statements.

As part of an audit in accordance with KSAs, we exercise professional judgment and maintain professional 
skepticism throughout the audit. We also:

-

-

-

-

-

Identify and assess the risks of material misstatement of the separate financial statements, whether due 
to  fraud  or  error,  design  and  perform  audit  procedures  responsive  to  those  risks,  and  obtain  audit 
evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a 
material  misstatement  resulting  from  fraud  is  higher  than  for  one  resulting  from  error,  as  fraud may 
involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.

Obtain an understanding of internal control relevant to the audit in order to design audit procedures that 
are  appropriate  in  the  circumstances,  but  not  for  the  purpose  of  expressing  an  opinion  on  the 
effectiveness of the Company’s internal control.

Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates 
and related disclosures made by management.

Conclude on the appropriateness of the management’s use of the going concern basis of accounting and, 
based  on  the audit  evidence  obtained,  whether  a  material  uncertainty  exists  related  to  events  or 
conditions that may cast significant doubt on the Company’s ability to continue as a going concern. If 
we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report 
to the related disclosures in the separate financial statements or, if such disclosures are inadequate, to 
modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our 
auditor’s report. However, future events or conditions may cause the Company to cease to continue as 
a going concern.

Evaluate the overall presentation, structure and content of the separate financial statements, including 
the disclosures, and whether the separate financial statements represent the underlying transactions and 
events in a manner that achieves fair presentation.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019123

We communicate with those charged with governance of the Company regarding, among other matters, the 
planned scope and timing of the audit and significant audit findings, including any significant deficiencies in 
internal control that we identify during our audit.

We also provide those charged with governance of the Company with a statement that we have complied 
with relevant ethical requirements, including those related to independence, and to communicate with them 
all  matters  that  may  reasonably  be  thought  to  bear  on  our  independence,  and  where  applicable,  related 
safeguards.

From the matters communicated with those charged with governance, we determine those matters that were 
of most significance in the audit of the separate financial statements of the current period and are therefore 
the key audit matters. We describe these matters in our auditor’s report unless law or regulation precludes 
public  disclosure  about  the  matter or  when,  in  extremely  rare  circumstances,  we  determine  that  a  matter 
should not be communicated in our report because the adverse consequences of doing so would reasonably 
be expected to outweigh the public interest benefits of such communication.

The engagement partner on the audit resulting in this independent auditor’s report is Tae Jin Jo.

March 16, 2020

Notice to Readers

This  report  is  effective  as  of  March  16,  2020 the  auditors’  report  date.  Certain  subsequent  events  or 
circumstances may have occurred between the auditors’ report date and the time the auditors’ report is read. 
Such events or circumstances could significantly affect the separate financial statements and may result in 
modifications to the auditors’ report.

Woori OverviewBusiness OperationsSeparate Financial StatementsFinancial Review124

WOORI FINANCIAL GROUP INC.
SEPARATE STATEMENTS OF FINANCIAL POSITION
AS OF DECEMBER 31, 2019

WOORI FINANCIAL GROUP INC.
SEPARATE STATEMENTS OF FINANCIAL POSITION
AS OF DECEMBER 31, 2019

December 31, 2019
(Korean Won in millions)

ASSETS
Cash and cash equivalents (Note 5 and 28)
Financial assets at fair value through profit or loss (“FVTPL”) (Note 4, 6, 8

and 16)

Loans and other financial assets at amortized cost (Notes 4, 7, 8 and 28)
Investments in subsidiaries (Note 9 and 28)
Premises and equipment (Note 10 and 28)
Intangible assets (Note 11)

Total assets

LIABILITIES

Debentures (Notes 4, 8 and 12)
Provisions (Note 13)
Net defined benefit liability (Note 14)
Current tax liabilities (Note 25)
Deferred tax liabilities (Note 25)
Other financial liabilities (Notes 4, 8, 15, 28 and 29)
Other liabilities (Notes 15 and 28)

Total liabilities

EQUITY

Owners’ equity:

Capital stock (Note 17)
Hybrid security(Note 17)
Capital surplus (Note 17)
Other equity (Note 17)
Retained Earnings (Note 17)

(Regulatory reserve for credit loss has no balance.
Regulatory reserve for credit loss to be reserved is 692 million Won.
Planned provision of regulatory reserve for credit loss is 692 million 
Won)

Total equity
Total liabilities and equity

See accompanying notes

43,670

9,434
1,269,203
19,873,593
7,383
3,310
21,206,593

947,679
600
3,482
133,526
154
10,745
4,142
1,100,328

3,611,338
997,544
14,874,084
(631)

623,930
20,106,265
21,206,593

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019125

WOORI FINANCIAL GROUP INC.
WOORI FINANCIAL GROUP INC.
SEPARATE STATEMENTS OF COMPREHENSIVE INCOME
SEPARATE STATEMENTS OF COMPREHENSIVE INCOME
FOR THE PEIOD FROM JANUARY 11, 2019 (DATE OF INCORPORATION) TO 
FOR THE PERIOD FROM JANUARY 11, 2019 (DATE OF INCORPORATION) TO DECEMBER 31, 2019
DECEMBER 31, 2019

For the period from January 11, 2019 
(Date of incorporation) to December 31, 
2019
(Korean Won in millions, except for per 
share data)

Interest income 
Interest expense
Net interest income (Note 8,18 and 28)

Fees and commissions income
Fees and commissions expense
Net fees and commissions loss (Note 19 and 28)

Dividend income (Note 20 and 28)
Net gain on financial instruments at FVTPL (Note 8 and 21)
Impairment losses due to credit loss (Note 8, 22 and 28)
General and administrative expenses (Notes 23 and 28)
Operating income

Net other non-operating expense
Non-operating loss (Note 24)

Net income before income tax expense

Income tax expense (Note 25)

Net income for the period

(Adjusted net income after the provision of regulatory 

reserve: 

For the period from January 11, 2019 (Date of 

incorporation) to December 31, 2019: 627,601 million 
Won) (Note 17)

Remeasurement of the net defined benefit liability
Other comprehensive loss, net of tax

Total comprehensive income

Basic and diluted income per share (in Korean Won) 
(Note 26)

See accompanying notes

7,741
(7,701)
40

-
(15,833)
(15,833)

676,000
9,434
(263)
(39,941)
629,437

(750)
(750)

628,687

(394)

628,293

(631)
(631)

627,662

900

Woori OverviewBusiness OperationsSeparate Financial StatementsFinancial Review 
 
 
 
 
 
 
 
 
 
 
 
 
 
126

WOORI FINANCIAL GROUP INC.
WOORI FINANCIAL GROUP INC.
SEPARATE STATEMENTS OF CHANGES IN EQUITY
SEPARATE STATEMENTS OF CHANGES IN EQUITY
FOR THE PERIOD FROM JANUARY 11, 2019 (DATE OF INCORPORATION) TO 
FOR THE PERIOD FROM JANUARY 11, 2019 (DATE OF INCORPORATION) TO DECEMBER 31, 2019
DECEMBER 31, 2019

Capital
stock

Capital
surplus

Hybrid
Other
equity
Security
(Korean Won in millions)

Retained 
Earnings

Total
equity

January 11, 2019
(Date of incorporation)
New stock issuance
(Comprehensive stock exchange)
New stock issuance costs
Net income
Remeasurement of the net defined 

benefit liability

Issuance of hybrid security
Dividends to hybrid security 
December 31, 2019

3,400,822

14,565,637

210,516
-
-

-
-
-
3,611,338

309,460
(1,013)
-

-
-
-
14,874,084

-

-
-
-

-
997,544
-
997,544

See accompanying notes

-

-
-
-

(631)
-
-
(631)

-

17,966,459

-
-
628,293

-
-
(4,363)
623,930

519,976
(1,013)
628,293

(631)
997,544
(4,363)
20,106,265

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019127

WOORI FINANCIAL GROUP INC.
SEPARATE STATEMENTS OF CASH FLOWS
FOR THE PERIOD FROM JANUARY 11, 2019 (DATE OF INCORPORATION) TO DECEMBER 31, 2019

WOORI FINANCIAL GROUP INC.
SEPARATE STATEMENTS OF CASH FLOWS
FOR THE PERIOD FROM JANUARY 11, 2019 (DATE OF INCORPORATION) TO
DECEMBER 31, 2019

For the period from January 11, 2019
(Date of incorporation) to December 31, 2019
(Korean Won in millions)

Cash flows from operating activities:
Net income
Adjustments:

Income tax expense
Interest income
Interest expense
Dividend income

Additions of expenses not involving cash outflows:

Impairment losses due to credit loss
Retirement benefits
Depreciation and amortization

Deductions of incomes not involving cash in-flows:

Gain on valuation of financial instruments at FVTPL

Changes in operating assets and liabilities:

Loans and other financial assets at amortized cost
Net defined benefit liabilities
Other financial liabilities
Other liabilities

Interest income received
Interest expense paid
Dividend income received
Net cash provided by operating activities

Cash flows from investing activities:
Cash in-flows from investing activities

Cash out-flows from investing activities:
Acquisition of investments subsidiaries
Acquisition of premises and equipment
Acquisition of intangible assets
Increase in guarantee deposits for leases
Increase in other investment assets

Net cash used in investing activities

Cash flows from financing activities:
Cash in-flows from financing activities:

Increase in borrowings
Issuance of debentures
Issuance of hybrid security

(Continued)

628,293

394
(7,741)
7,701
(676,000)
(675,646)

263
4,899
4,098
9,260

9,434
9,434

(1,365)
(1,687)
7,055
4,142
8,145

4,082
(6,097)
676,000
634,603

-

1,370,785
6,722
4,630
955
1,130,000
2,513,092
(2,513,092)

64,769
947,604
997,544
2,009,917

Woori OverviewBusiness OperationsSeparate Financial StatementsFinancial Review 
 
 
 
 
 
 
 
 
128

WOORI FINANCIAL GROUP INC.
SEPARATE INTERIM STATEMENTS OF CASH FLOWS
FOR THE PERIOD FROM JANUARY 11, 2019 (DATE OF INCORPORATION) TO DECEMBER 31, 2019  
(CONTINUED)

WOORI FINANCIAL GROUP INC.
SEPARATE INTERIM STATEMENTS OF CASH FLOWS
FOR THE PERIOD FROM JANUARY 11, 2019 (DATE OF INCORPORATION) TO 
DECEMBER 31, 2019 (CONTINUED)

For the period from January 11, 2019 
(Date of incorporation) to December 31, 2019
(Korean Won in millions)

Cash out-flows from financing activities:

Decrease in borrowings
Repayment of lease liabilities
New stock issuance costs
Dividends to hybrid security

Net cash provided by financing activities

Net increase in cash and cash equivalents
Cash and cash equivalents, date of incorporation (Note 5)
Cash and cash equivalents, end of the year (Note 5)

See accompanying notes

64,769
1,289
17,337
4,363
87,758
1,922,159

43,670
-
43,670

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019129

WOORI FINANCIAL GROUP INC.
WOORI FINANCIAL GROUP INC.
NOTES TO SEPARATE FINANCIAL STATEMENTS
NOTES TO SEPARATE FINANCIAL STATEMENTS
AS OF DECEMBER 31, 2019 AND FOR THE PERIOD FROM JANUARY 11, 2019 (DATE OF 
AS OF DECEMBER 31, 2019 AND FOR THE PERIOD FROM JANUARY 11, 2019 (DATE OF INCORPORATION) TO 
INCORPORATION) TO DECEMBER 31, 2019
DECEMBER 31, 2019

1. GENERAL

(1) Woori Financial Group

Effective as of January 11, 2019, Woori Financial Group Inc. (hereinafter referred to the “Company”) was 
established in accordance with the Financial Holding Companies Act for the main purposes of controlling 
subsidiaries that operate financial business and similar business closely related to finance, through 
comprehensive stock transfer under Article 360-15 of the Korean Commercial Code of Woori Bank, Woori FIS 
Co., Ltd., Woori Finance Research Institute Co., Ltd., Woori Credit Information Co., Ltd., Woori Fund Service 
Co., Ltd. and Woori Private Equity Asset Management Co., Ltd..

The head office of the Company is located in 51, Sogong-ro, Jung Gu, Seoul, Korea. As of September 30, 2019, 
the common stock of the Company amounts to 3,611,338 million Korean won, and the Korea Deposit Insurance 
Corporation (“KDIC”), the majority shareholder of the Company holds 124,604,797 shares (17.25% ownership 
interest) of the Company’s shares issued. The Company’s common stocks were listed on the Korea Exchange on 
February 13, 2019 and its American Depositary Shares(“ADS”) are being traded as the original stock on the 
New York Stock Exchange since the same date.

(2) The stock transfer of the Company and its subsidiaries on the date of incorporation is as follows (Unit: 

Number of shares):

Subsidiaries

Woori Bank
Woori FIS Co., Ltd. 
Woori Finance Research Institute Co., 

Ltd.

Woori Credit Information Co., Ltd. 
Woori Fund Service Co., Ltd.
Woori Private Equity Asset 
Management Co., Ltd.

Total number of 
issued shares

676,000,000
4,900,000

600,000
1,008,000
2,000,000

6,000,000

Exchange ratio
per share

Number of shares in 
the Company

1.0000000
0.2999708

0.1888165
1.1037292
0.4709031

0.0877992

676,000,000
1,469,857

113,289
1,112,559
941,806

526,795

As of August 1, 2019, the company acquired a 73% stake in Woori Asset Management Co. (Formerly Tongyang 
Asset Management Co.). The remaining payment was completed in August, 2019 after the request for the change 
of major shareholder was approved by the Financial Service Commission in July, 2019 and the company gained 
100% control of Woori Global Asset Management Co. (formerly ABL Global Asset Management Co.) to add as 
a consolidated subsidiary at the end of 2019. 

The company paid 598,391 million won in cash and 42,103,377 new shares of the parent company to acquire 
100% interest of Woori Card Co., Ltd. from its subsidiary Woori Bank on September 10, 2019. On the same 
date, the company also acquired 59.8% interest of Woori Investment Bank Co., Ltd. from Woori Bank with 
392,795 million won in cash.

As of December 30, 2019, the company acquired a 67.2% interest in Woori Asset Trust Co. (formerly Kukje
Asset Trust Co.).

Woori OverviewBusiness OperationsSeparate Financial StatementsFinancial Review130

- 2 -

2. BASIS OF PREPARATION AND SIGNIFICANT ACCOUNTING POLICIES

(1) Basis of presentation

The Company’s separate financial statements are prepared in accordance with Korean International Financial 
Reporting Standards (“K-IFRS”). Significant accounting policies applied in the preparation of the financial 
statements are described below.
The Company is preparing its financial statements in accordance with the K-IFRS, and the separate financial 
statements are prepared in accordance with K-IFRS 1027 “Separate Financial Statements”. The financial 
statements of the parent, associate or joint venture represent the investment assets in a manner that is based on 
direct equity investments, not based on the reported performance and net assets of the investee.

The financial statements are prepared at the end of each reporting period on the historical cost basis, except for 
certain non-current assets and financial assets that are either revalued or measured in fair value. Historical cost is 
generally measured at the fair value of consideration given to acquire assets.

The financial statements of the company were approved with adjustments as of March 3, 2020 after the initial 
approval for the issuance as of February 7, 2020, and are planned to be finalized at the shareholder’s meeting on 
March 25, 2020.

1.1 It is believed that the following issued and revised standards that have been newly applied during the 

current term will not have a significant impact on the company.

-
-
-
-
-
-

K-IFRS 2123 Uncertainty over Income Tax Treatments (Issued) 
K-IFRS 1109 Financial Instruments (Revised) 
K-IFRS 1028 Investment in Associates and Joint Ventures (Revised) 
K-IFRS 1019 Employee Benefits (Revised) 
K-IFRS 1115 Revenue from Contracts with Customers (Revised) 
Annual Improvements to IFRSs 2015-2017 Cycle   

The annual improvements include partial amendments of K-IFRS 1012 ‘Income Tax,’ K-IFRS 1023 
‘Borrowing Cost,’ K-IFRS 1103 ‘Business Combination’ and K-IFRS 1111 ‘Joint Arrangements.’

1.2 The details of K-IFRSs that have been issued and published as of the date of issue approval of the

financial statements but have not yet reached the effective date, and which the Company has not applied 
at an earlier date are as follows:

-
-
-

Revised Conceptual Framework for Financial Reporting
Revised K-IFRS 1103 ‘Business Combinations’
Revised K-IFRS 1001 ‘Financial Statements Presentation’ and K-IFRS 1008 ‘Accounting policies, 
changes in Accounting Estimates and Errors’

It is believed that the above revised standards will not have a significant impact on the company.

(2)

Investments in subsidiaries and Associates in separate financial statements

The Company selects and processes the cost method in accordance with K-IFRS 1027 for investments in 
subsidiaries, associates and jointly controlled entities, except for those classified as held for sale in accordance 
with K-IFRS 1105 ‘Non-current Assets Held for Sale and Discontinued Operations’. Dividends received from 
subsidiaries, associates and jointly controlled entities are recognized as dividend income when the right to 
receive dividends is established.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 3 -

131

(3) Revenue recognition

3.1 Revenue from contracts with customers

The Company recognizes revenue when the Company satisfies a performance obligation by transferring a 
promised good or service to a customer. When a performance obligation is satisfied, the Company shall 
recognize as a revenue the amount of the transaction price that is allocated to that performance obligation. 
The transaction price is the amount of consideration to which the Company expects to be entitled in 
exchange for transferring promised goods or services to a customer, excluding amounts collected on behalf 
of third parties. 

3.2 Revenues from sources other than contracts with customers

Interest income on financial assets measured at FVTOCI and financial assets at amortized costs is measured 
using the effective interest method.

The effective interest method is a method of calculating the amortized cost of debt securities (or group of 
financial assets) and of allocating the interest income over the expected life of the asset. The effective 
interest rate is the rate that exactly discounts estimated future cash flows to the instrument's initial total 
carrying amount over the expected period, or shorter if appropriate. Future cash flows include commissions 
and cost of reward points (limited to the primary component of effective interest rate) and other premiums 
or discounts that are paid or received between the contractual parties, and future cash flows exclude 
expected credit loss when calculating the effective interest rate. All contractual terms of a financial 
instrument are considered when estimating future cash flows.

For purchased or originated credit-impaired financial assets, interest revenue is recognized by applying the 
credit-adjusted effective interest rate to the amortized cost of the financial asset from initial recognition. 
Even if the financial asset is no longer impaired in the subsequent periods due to credit improvement, the 
basis of interest revenue calculation is not changed from amortized cost to unamortized cost of the financial 
assets.   

(4) Accounting for foreign currencies

The Company’s separate financial statements are presented in Korean Won, which is the functional currency of 
the Company. At the end of each reporting period, monetary assets and liabilities denominated in foreign 
currencies are translated to the functional currency at its prevailing exchange rates at the date.

(5) Cash and cash equivalents

The Company is classifying cash on hand, demand deposits, interest-earning deposits with original maturities of 
up to three months on acquisition date, and highly liquid investments that are readily convertible to known 
amounts of cash and subject to an insignificant risk of changes in value as cash and cash equivalents.

(6) Financial assets and financial liabilities

The Company’s accounting policies in accordance with the newly adopted K-IFRS 1109 are as follows:

6.1

Financial assets

A regular way purchase or sale of financial assets is recognized or derecognized on the trade or settlement 
date. A regular way purchase or sale is a purchase or sale of a financial asset under a contract whose term 
requires delivery of the asset within the time frame established generally by regulation or convention in the 
marketplace concerned.

On initial recognition, financial assets are classified into financial assets at FVTPL, financial assets at 
FVTOCI, and financial assets at amortized cost.

Woori OverviewBusiness OperationsSeparate Financial StatementsFinancial Review132

- 4 -

6.1.1

Business model

The Company evaluates the way business is being managed, and the purpose of the business model for 
managing a financial asset best reflects the way information is provided to the management at its portfolio 
level. Such information considers the following:

- The accounting policies and purpose specified for the portfolio, and the actual operation of such policies. 

This includes strategy of the management focusing on the receipt of contractual interest revenue, 
maintaining a certain level of interest income, matching the duration of financial assets and the duration 
of corresponding liabilities to obtain the asset, and outflow or realization of expected cash flows from 
disposal of assets. 

- The way the performance of a financial asset held under the business model is evaluated, and the way 

such evaluation is being reported to the management

- The risk affecting the performance of the business model (and financial assets held under the business 

model), and the way such risk is being managed

- The compensation plan for the management (e.g. whether the management is being compensated based on 

the fair value of assets or based on contractual cash flows received)

- Frequency, amount, timing and reason for sale of financial assets in the past and forecast of future sale 

activities

6.1.2

Contractual cash flows

The principal is defined to be the fair value of a financial asset at initial recognition. Interest is not only 
composed of consideration for the time value of money, consideration for the credit risk related to 
remaining principal at a certain period of time, and consideration for other cost (e.g. liquidity risk and cost 
of operation) and fundamental risk associated with lending, but also profit.

When evaluating whether contractual cash flows are solely payments of principal and interests, the 
Company considers the contractual terms of the financial instrument. When a financial asset contains 
contractual conditions that modify the timing and amount of contractual cash flows, it is required to 
determine whether contractual cash flows that arise during the remaining life of the financial instrument 
due to such contractual condition are solely payments of principal and interest. The Company considers the 
following elements when evaluating the above:

- Conditions that lead to modification of timing or amount of cash flows
- Contractual terms that adjust contractual nominal interest, including floating rate features
- Early payment features and maturity extension features
- Contractual terms that limit the Company’s claim on cash flows arising from certain assets (e.g. non-

recourse feature)

6.1.2.1 Financial assets at FVTPL
The Company is classifying those financial assets that are not classified as either financial assets at 
amortized cost or financial assets at FVTOCI, and those designated to be measured at FVTPL, as financial 
assets at FVTPL. Financial assets at FVTPL are measured at fair value, and related profit or loss is 
recognized in net income. Transaction costs related to acquisition at initial recognition is recognized in net 
income immediately upon its occurrence.

It is possible to designate a financial asset as financial asset at FVTPL if at initial recognition: (a) it is 
possible to remove or significantly reduce recognition or measurement mismatch that may otherwise have 
occurred if not for its designation as financial asset at FVTPL; (b) the financial asset forms part of the 
Company’s financial instrument group (A group composed of a combination of financial asset or liability), 
is measured at fair value and is being evaluated for its performance, and such information is provided 
internally; and (c) the financial asset is part of a contract that contains one or more of embedded 
derivatives, and is a hybrid contract in which designation as financial asset at FVTPL is allowed under K-
IFRS 1109 ‘Financial Instruments’. However, the designation is irrevocable.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 5 -

133

Financial assets at FVTOCI

6.1.2.2
When financial assets are held under a business model whose objective is achieved by both collecting 
contractual cash flows and selling financial assets, and when contractual cash flows from such financial 
assets are solely payments of principal and interest, the financial assets are classified as financial assets at 
FVTOCI. Also, for investments in equity instruments that are not held for short-term trade, an irrevocable 
election is available at initial recognition to present subsequent changes in fair value as other 
comprehensive income.

At initial recognition, financial assets at FVTOCI is measured at its fair value plus any direct transaction 
cost and is subsequently measured in fair value. However, for equity instruments that do not have a 
quotation in an active market and in which fair value cannot be measured reliably, they are measured at 
cost. The changes in fair value except for profit or loss items such as impairment losses (reversals), interest 
revenue calculated by using effective interest method, and foreign exchange gain or loss, and related 
income tax effects are recognized as other comprehensive income until the asset’s disposal. Upon 
derecognition, the accumulated other comprehensive income is reclassified from equity to net income for 
FVTOCI (debt instrument), and reclassified within the equity for FVTOCI (equity instruments)

6.1.2.3 Financial assets at amortized cost
When financial assets are held under a business model whose objective is to hold financial assets in order to 
collect contractual cash flows, and when contractual cash flows from such financial assets are solely 
payments of principal and interest, the financial assets are classified as financial assets at amortized cost. At 
initial recognition, financial assets at amortized cost are recognized at fair value plus any direct transaction 
cost. Financial assets at amortized cost is presented at amortized cost using effective interest method, less 
any loss allowance.

6.2

Financial liabilities

At initial recognition, financial liabilities are classified into either financial liabilities at FVTPL or financial 
liabilities at amortized cost.

Financial liabilities are usually classified as financial liabilities at FVTPL when they are acquired with a 
purpose to repurchase them within a short period of time, when they are part of a certain financial 
instrument portfolio that is actually and recently being managed with a purpose of short-term profit and 
joint management by the Company at initial recognition, and when they are derivatives that do not qualify 
as hedging instruments. Financial liabilities at FVTPL are measured at fair value plus direct transaction cost 
at initial recognition and are subsequently measured at fair value. Profit or loss arising from financial 
liabilities at FVTPL is recognized in net income when occurred.

It is possible to designate a financial liability as financial liability at FVTPL if at initial recognition: (a) it is 
possible to remove or significantly reduce recognition or measurement mismatch that may otherwise have 
occurred if not for its designation as financial liability at FVTPL; (b) the financial liability forms part of the 
Company’s financial instrument group (a group composed of a combination of financial asset or liability) 
according to the Company’s documented risk management or investment strategy, is measured at fair value 
and is being evaluated for its performance, and such information is provided internally; and (c) the financial 
liability is part of a contract that contains one or more of embedded derivatives, and is a hybrid contract in 
which designation as financial liability at FVTPL is allowed under K-IFRS 1109 ‘Financial Instruments’. 

Financial liabilities designated as at FVTPL are initially recognized at fair value, with any direct transaction 
cost recognized in profit or loss, and are subsequently measured at fair value. Any profit or loss from 
financial liabilities at FVTPL are recognized in profit or loss.

Financial liabilities not classified as financial liabilities at FVTPL are measured at amortized cost. The 
Company is classifying liabilities such as borrowings etc. as financial liabilities at amortized cost.

6.3

Reclassification

Financial assets are not reclassified after initial recognition unless the Company modifies the business 
model used to manage financial assets. When the Company modifies the business model used to manage 
financial assets, all affected financial assets are reclassified on the first day of the first reporting period after 
the modification.

Woori OverviewBusiness OperationsSeparate Financial StatementsFinancial Review134

6.4

Derecognition

- 6 -

Financial assets are derecognized when contractual rights to cash flows from the financial assets are 
expired, or when substantially all of risk and reward for holding financial assets is transferred to another 
entity as a result of a sale of financial assets. If the Company does not have and does not transfer 
substantially all of the risk and reward of holding financial assets with control of the transferred financial 
assets retained, the Company recognizes financial assets to the extent of its continuing involvement. If the 
Company holds substantially all the risk and reward of holding a financial asset, it continues to recognize 
that asset and proceeds are accounted for as collateralized borrowings.

When a financial asset is fully derecognized, the difference between the book value and the sum of 
proceeds and accumulated other comprehensive income is recognized as profit or loss in case of FVTOCI 
(debt instruments), and as retained earnings for FVTOCI (equity instruments).

In cases when a financial asset is not fully derecognized, the Company allocates the book value into 
amounts retained in the books and removed from the books, based on the relative fair value of each portion 
at the date of sale, and based on the degree of continuing involvement. For the derecognized portion of the 
financial assets, the difference between its book value and the sum of proceeds and the portion of 
accumulated other comprehensive income attributable to that portion will be recognized in profit or loss in 
case of debt instruments and recognized in retained earnings in case of equity instruments. The 
accumulated other comprehensive income is distributed to the portion of book value retained in the books, 
and to the portion of book value removed from the books.

The Company derecognizes financial liabilities only when, the Company’s obligations are discharged, 
cancelled or have expired. The difference between the carrying amount of the financial liability 
derecognized and the consideration paid and payable is recognized in profit or loss. 

When the Company exchanges with the existing lender one debt instrument into another one with the 
substantially different terms, such exchange is accounted for as an extinguishment of the original financial 
liability and the recognition of a new financial liability. Similarly, the Company accounts for substantial 
modification of terms of an existing liability or part of it as an extinguishment of the original financial 
liability and the recognition of a new liability. It is assumed that the terms are substantially different if the 
discounted present value of the cash flows under the new terms, including any fees paid net of any fees 
received and discounted using the original effective rate is at least 10 percent different from the discounted 
present value of the remaining cash flows of the original financial liability.

6.5

Fair value of financial instruments

Financial assets at FVTPL and financial assets at FVTOCI are measured and presented in financial 
statements at their fair values, and all derivatives are also subject to fair value measurement.

Fair value is defined as the price that would be received to exchange an asset or paid to transfer a liability 
in a recent transaction between independent parties that are reasonable and willing. Fair value is the 
transaction price of identical financial assets or financial liabilities generated in an active market. An active 
market is a market where trade volume is sufficient and objective price information is available due to the 
fact that bid and ask price differences are small. 

When trade volume of a financial instrument is low, when transaction prices within the market show large 
differences among them, or when it cannot be concluded that a financial instrument is being traded within 
an active market due to disclosures being extremely limited, fair value is measured using valuation 
techniques based on alternative market information or using internal valuation techniques based on general 
and observable information obtained from objective sources. Market information includes maturity and 
characteristics, duration, similar yield curve, and variability measurement of financial instruments of 
similar nature. Fair value amount contains unique assumptions on each entity (the Company concluded that 
it is using assumptions applied in valuing financial instruments in the market, or risk-adjusted assumptions 
in case marketability does not exist).

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 7 -

135

The market approach and income approach, which are valuation techniques used to estimate the fair value 
of financial instruments, both require significant judgment. Market approach measures fair value using 
either a recent transaction price that includes the financial instrument, or observable information on 
comparable firm or assets. Income approach measures fair value through discounting future cash flows with 
a discount rate reflecting market expectations, and revenue, operating income, depreciation, capital 
expenditures, income tax, working capital and estimated residual value of financial investments are being 
considered when deriving future cash flows. Valuation techniques such as the above include estimates 
based on the financial instruments’ complexity and usefulness of observable information in the market.

6.5.1

Expected credit losses on financial assets

The Company recognizes loss allowance on expected credit losses for the following assets:

- Financial assets at amortized cost
- Debt instruments measured at FVTOCI
- Contract assets as defined by K-IFRS 1115

Expected credit losses are weighted-average value of a range of possible results, considering the time value 
of money, and are measured by incorporating information on past events, current conditions and forecasts 
of future economic conditions that are available without undue cost or effort at the reporting date. 
The methods to measure expected credit losses are classified into following three categories in accordance 
with K-IFRS: 
- General approach: Financial assets that does not belong to below two models and unused loan 

commitments

- Simplified approach: When financial assets are either trade receivables, contract assets or lease 

receivables

- Credit impairment model: Purchased or originated credit-impaired financial assets

a) Measurement of expected credit losses on financial asset at amortized cost

The expected credit losses on financial assets at amortized cost is measured by the difference between the 
contractual cash flows during the period and the present value of expected cash flows. Expected cash inflows 
are computed for individually significant financial assets in order to calculate expected credit losses.

When financial assets that are not individually significant, they are included in a group of financial assets 
with similar credit risk characteristics and expected credit losses of the group are calculated collectively.

Expected  credit  losses  are  deducted  through  loss  allowance  account,  and  when  the  financial  asset  is 
determined  to  be  uncollectible,  the  loss  allowance  is  written  off  from  the  books  along  with  the  related 
financial  asset.  When  loan  receivable  previously  written  off  is  subsequently  collected,  the  related  loss 
allowance is increased and changes in loss allowance are recognized in profit or loss.

b) Measurement of expected credit losses on financial asset at FVTOCI

The measurement method of expected credit loss is identical to financial asset at amortized cost, but changes 
in the allowance is recognized in other comprehensive income. When financial assets at FVTOCI is disposed 
or repaid, the related allowance is reclassified from other comprehensive income to net income.

(7) Offsetting financial instruments

Financial assets and liabilities are presented as a net amount in the statements of financial position when the 
Company has an enforceable legal right and an intention to settle on a net basis or to realize an asset and settle 
the liability simultaneously.

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(8) Premises and equipment

Premises and equipment are stated at cost less accumulated depreciation and accumulated impairment losses. 
The cost of an item of premises and equipment is expenditures directly attributable to their purchase or 
construction, which includes any cost directly attributable to bringing the asset to the location and condition 
necessary for it to be capable of operating in the manner intended by management. It also includes the initial 
estimate of costs of dismantling and removing the item and restoring the site on which it is located. 

Subsequent costs are recognized in the carrying amount of an asset or as a separate asset (if appropriate) if it is 
probable that future economic benefit associated with the assets will flow into the Company and the cost of an 
asset can be measured reliably. Routine maintenance and repairs are expensed as incurred. 

While land is not depreciated, for all other premises and equipment, depreciation is charged to net income on a 
straight-line basis by applying the following estimated economic useful lives on the amount of cost or revalued 
amount less residual value.

Leasehold Improvement
Properties for business purpose
Right-of-use asset

Useful life
5 years
5 years
Lease period

The Company reassesses the depreciation method, the estimated useful lives and residual values of premises and 
equipment at the end of each reporting period. If changes in the estimates are deemed appropriate, the changes 
are accounted for as a change in an accounting estimate. When there is an indicator of impairment and the 
carrying amount of a premises and equipment item exceeds the estimated recoverable amount, the carrying 
amount of such asset is reduced to the recoverable amount.

(9)

Intangible assets and goodwill

The Company is recognizing intangible assets measured at the manufacturing cost or acquisition cost plus 
additional incidental expenses less accumulated amortization and accumulated impairment losses. The 
Company’s intangible asset are amortized over the following economic lives using the straight-line method. The 
estimated useful life and amortization method are reviewed at the end of each reporting period. If changes in the 
estimates are deemed appropriate, the changes are accounted for as a change in an accounting estimate. 

Software
Development cost

Useful life
5 years or period of use
5 years 

In addition, when an indicator that intangible assets are impaired is noted, and the carrying amount of the asset 
exceeds the estimated recoverable amount of the asset, the carrying amount of the asset is reduced to its 
recoverable amount immediately.

(10) Impairment of non-monetary assets

Intangible assets with indefinite useful lives or intangible assets that are not yet available for use are tested for 
impairment annually, regardless of whether or not there is any indication of impairment. All other assets are 
tested for impairment by estimating the recoverable amount when there is an objective indication that the 
carrying amount may not be recoverable. Recoverable amount is the higher of value in use or net fair value, less 
costs to sell. If the recoverable amount of an asset is estimated to be less than its carrying amount, the carrying 
amount of the asset is reduced to its recoverable amount and such impairment loss is recognized immediately in 
net income.

(11) Provisions

The Company recognizes provision if (a) it has present or contractual obligations as a result of the past event, (b) 
it is probable that an outflow of resources will be required to settle the obligation and (c) the amount of the 
obligation is reliably estimated. Provision is not recognized for the future operating losses.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 9 -

137

Where the Company is required to restore a leased property that is used as an office to an agreed condition after 
the contractual term expires, the present value of expected amounts to be used to dispose, decommission or 
repair the facilities is recognized as an asset retirement obligation. 

Where there are a number of similar obligations, the probability that an outflow will be required in settlement is 
determined by considering the obligations as a whole. Although the likelihood of outflow for any one item may 
be small, if it is probable that some outflow of resources will be needed to settle the obligations as a whole, a 
provision is recognized. 

(12) Equity instruments issued by the Company

The Company classifies a financial instrument that it issues as a financial liability or an equity instrument in 
accordance with the substance of the contractual arrangement. A financial liability is a contractual obligation to 
deliver cash or another financial asset to another entity. An equity instrument is any contract that evidences a 
residual interest in the assets of an entity after deducting all of its liabilities. In case of hybrid securities that have 
the unconditional right to avoid contractual obligations, such as to deliver cash or other financial assets related to 
financial instruments, they are classifies as equity instruments and presented as part of equity. 

If the Company reacquires its own equity instruments, the consideration paid including the direct transaction 
costs (net of income tax expense) are presented as a deduction from total equity until such instruments are retired 
or reissued. When these instruments are reissued, the consideration received (net of direct transaction costs) is 
included in the shareholder’s equity.

(13) Employee benefits and pensions

The Company recognizes the undiscounted amount of short-term employee benefits expected to be paid in 
exchange for the services rendered by the employees. Also, the Company recognizes expenses and liabilities in 
the case of accumulating compensated absences when the employees render services that entitle their right to 
future compensated absences. Similarly, the Company recognizes expenses and liabilities for customary profit 
distribution or bonuses when the employees render services, even though the Company does not have legal 
obligation to do so because it can be construed as constructive obligation.

The Company is operating defined benefit plans. For defined benefit plans, the defined benefit liability is 
calculated through an actuarial assessment using the projected unit credit method every end of the reporting 
period, conducted by professional actuaries. Remeasurement, comprising actuarial gains and losses, the return on 
plan assets (excluding interest), and the effect of the changes to the asset ceiling (if applicable) is reflected 
immediately in the separate statement of financial position with a charge or credit recognized in other 
comprehensive income in the period in which they occur.

Remeasurement recognized in the statement of comprehensive income is not reclassified to profit or loss in the 
subsequent periods. Past service cost is recognized in profit or loss in the period of a plan amendment. Net 
interest is calculated by applying the discount rate at the beginning of the period to the net defined benefit 
liability or asset. Defined benefit costs are composed of service cost (including current service cost and past 
service cost, as well as gains and losses on curtailments and settlements), net interest expense (income) and 
remeasurement.

The Company presents the service cost and net interest expense (income) components in profit or loss, and the 
remeasurement component in other comprehensive income. Curtailment gains and losses are accounted for as 
past service costs.

The retirement benefit obligation recognized in the separate statement of financial position represents the actual 
deficit or surplus in the Company’s defined benefit plans. Any surplus resulting from this calculation is 
recognized as an asset limited to the present value of any economic benefits available in the form of refunds 
from the plans or reductions in future contributions to the plans.

Liabilities for termination benefits are recognized at the earlier of either 1) the date when the Company is no 
longer able to cancel its proposal for termination benefits or 2) the date when the Company has recognized the 
cost of restructuring that accompanies the payment of termination benefits. 

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(14) Share-based payments

For cash-settled share-based payment transactions that provide cash in return for the goods or services received, 
the Company measures the goods or services received, and the corresponding liability at the fair value and 
recognizes as employee benefit expenses and liabilities during the vesting period.

The fair value of the liability is remeasured at the end of each reporting period and the settlement date until the 
liability is settled, and changes in fair value are recognized as employee benefits.

(15) Income taxes

Income tax expense is composed of current tax and deferred tax. That is, income tax expense is composed of 
taxes payable or refundable during the period and deferred taxes calculated by applying asset-liability method to 
taxable and deductible temporary differences arising from operating loss and tax credit carryforwards. 
Temporary differences are the differences between the carrying values of assets and liabilities for financial 
reporting purposes and their tax bases. Deferred income tax benefit or expense is recognized for the change in 
deferred tax assets or liabilities. Deferred tax assets and liabilities are measured as of the reporting date using the 
enacted or substantively enacted tax rates expected to apply in the period in which the liability is settled or asset 
realized. Deferred tax assets, including the carryforwards of unused tax losses, are recognized to the extent it is 
probable that the deferred tax assets will be realized.

The Company, as a consolidation group for its wholly-owned subsidiaries applies consolidated tax return
approach, in which the Company and its subsidiaries are consolidated into a single tax base and tax amount. The 
Company determined whether temporary differences are realizable by considering the Company and each 
subsidiary’s future taxable income. For the changes in deferred income tax asset (liability), the Company 
recognized income tax expense (benefit), excluding the amounts that are directly adjusted from equity. Also, as 
the Company became the consolidation entity for tax filings and tax returns, it recognized the total amount of
income tax payables as liabilities and individual tax amounts to be received from each of its wholly-owned 
subsidiaries as receivables.

Deferred income tax assets and liabilities are offset if, and only if, the Company has a legally enforceable right to 
offset current tax assets against current tax liabilities, and the deferred tax assets and liabilities relate to income 
taxes levied by the same taxation authority or when the entity intends to settle current tax liabilities and assets on 
a net basis with different taxable entities.

The carrying amount of deferred tax assets is reviewed at the end of each reporting period and reduced to the
extent it is no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be 
recovered. 

Deferred tax assets or liabilities are not recognized if they arise from the initial recognition (other than in a 
business combination) of other assets and liabilities in a transaction that affects neither the taxable profit nor the 
accounting profit. 

Current and deferred taxes are recognized in profit or loss, except when they relate to items that are recognized 
in other comprehensive income or directly in equity or when it arises from business combination.

The tax uncertainty arises from the compensation claim filed by the Company, and refund litigation for the 
amount of tax levied by the tax authority due to differences in tax law analysis. In response, the Company paid 
taxes in accordance with K-IFRS 2123 due to the tax authority’s claim, but recognized as a corporate tax asset if 
it is highly probable of a refund in the future. 

(16) Earnings per share (“EPS”)

Basic EPS is a calculation of net income per each common stock. It is calculated by dividing net income 
attributable to ordinary shareholders by the weighted-average number of common shares outstanding. Diluted 
EPS is calculated by adjusting the earnings and number of shares for the effects of all dilutive potential common 
shares. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 11 -

139

(17) Leases

17.1 Definition of lease

The Company determines whether the contract is, or contains, a lease at the date of initial application. A 
contract is or contains a lease if the right to control the use of an identified asset is transferred in exchange 
for the consideration received for a period of time. For a contract that contains a lease component, as a 
practical expedient, the company may elect, by class of underlying asset, not to separate non-lease 
components from lease components, and instead account for each lease component and any associated non-
lease components as a single lease component.

IFRS Interpretations Committee published its interpretation of ‘Lease Period and Lease Improvement Useful 
Life’ as of December 16, 2019. The Interpretation Committee discussed a question about how to determine 
the lease term for cancellable or renewable leases and according to the interpretation, the lease term will 
depend on both the termination penalties in the contract and the broader economics of the contract. Agenda 
decisions issued by the Interpretations Committee do not have an application date, but are expected to be 
implemented as soon as possible. The Company is currently assessing the impact of the agenda decision and 
does not expect a material impact to the financial statement.

17.2 Lessee 

At the commencement date, the Company recognizes a right-of-use asset and a lease liability. For initial 
recognition, a right-of-use asset is measured at a cost less any accumulated depreciation and any 
accumulated impairment losses, adjusted for any remeasurement of the lease liability. If a right-of-use asset 
satisfies the definition of an investment property, it can be presented as an investment property. A right-of-
use asset as an investment property is initially measured at a cost and subsequently measured at fair value, in 
line with the Company’s accounting policy on the investment property.

At the commencement date, a lease liability is measured at the present value of the lease payments that are 
not paid at that date. The lease payments are discounted using the interest rate implicit in the lease, if the 
rate can be readily determined. If the rate cannot be readily determined, the Company’s incremental 
borrowing rate can be used. Generally, the Company uses incremental borrowing rate as a discount rate.

A lease liability is subsequently measured by increasing the carrying amount to reflect interest rate on the 
lease liability and reducing the carrying amount to reflect the lease payments made. A lease liability is 
remeasured when future lease payments change, depending on the changes in an index or a rate, change in 
amounts expected to be payable due to residual value guarantees, assessment of whether the Company is 
reasonably certain to exercise the purchase option and extension option, the Company is not reasonably 
certain to exercise the termination options.

A Company’s judgment is used when determining the lease term for some contracts that contain extension 
options. The assessment on whether the Company is reasonably certain to exercise the extension option 
could affect the lease term, and therefore, the lease liability and the right-of-use asset could be significantly 
affected.

The Company chose not to recognize the right-of-use asset and the lease liability for the short-term leases 
and some leases for which the underlying asset is of low value (e.g. IT facilities). The Company recognizes 
the lease payments associated with those leases as an expense on a straight-line basis over the lease term.

17.3 Lessor 

The Company classifies its leases as either an operating lease or a finance lease, and has different 
accounting treatments for the two types of lease.

According to the Standards, if a lessor subleases an asset, the head lease and sublease must be accounted for 
as separate contracts, and the sublease is classified by reference to the assets arising from its head lease.

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3.

SIGNIFICANT ACCOUNTING ESTIMATES AND ASSUMPTIONS

The significant accounting estimates and assumptions are continuously being evaluated based on numerous 
factors including historical experiences and expectations of future events considered to be reasonably possible. 
Actual results can differ from those estimates based on such definitions. The accounting estimates and 
assumptions that contain significant risk of materially changing current book values of assets and liabilities in 
the next accounting periods are as follows:

(1)

Income taxes

The Company has recognized current and deferred taxes based on best estimates of expected future income tax 
effect arising from the Company’s operations until the end of the current reporting period. However, actual tax 
payment may not be identical to the related assets and/or liabilities already recognized, and these differences 
may affect current taxes and deferred tax assets/liabilities at the time when income tax effects are finalized. 
Deferred tax assets relating to tax losses carried forward and deductible temporary differences are recognized 
only to the extent that it is probable that future taxable profit will be available against which the tax losses 
carried forward and the deductible temporary differences can be utilized. In this case the Company’s evaluation 
considers various factors such as estimated future taxable profit based on forecasted operating results, which are 
based on historical financial performance. The Company is reviewing the book value of deferred tax assets every 
end of the reporting period and in the event that the possibility of earning future taxable income changes, the 
deferred tax assets are adjusted up to taxable income sufficient to use deductible temporary differences.

(2) Valuation of financial instruments

Financial assets at FVTPL and FVTOCI are recognized in the separate financial statements at fair value. All 
derivatives are measured at fair value. Valuation techniques are required in order to determine fair values of 
financial instruments where observable market prices do not exist. Financial instruments that are not actively 
traded and have low price transparency will have less objective fair value and require broad judgment in 
liquidity, concentration, uncertainty in market factors and assumption in price determination and other risks.

As described in Note 2, (6.5), ‘Fair value of financial instruments’, when valuation techniques are used to 
determine the fair value of a financial instrument, various general and internally developed techniques are used, 
and various types of assumptions and variables are incorporated during the process.

(3)

Impairment of financial instruments

KIFRS 1109 requires entities to measure loss allowance equal to 12-month expected credit losses or lifetime 
expected credit losses after classifying financial assets into one of the three stages, which depends on the degree 
of increase in credit risk after their initial recognition.

Stage 1

Credit risk has not significantly 
increased since initial recognition(*)

Allowance for 
expected credit 
losses 

Expected 12-month credit losses:
Expected credit losses due to possible 

defaults on financial instruments within a 
12-month period from the end of 
reporting period.

Stage 2
Credit risk has significantly 
increased since initial 
recognition

Stage 3

Credit has 
been impaired

Expected lifetime credit losses:
Expected credit losses from all possible defaults 
during the expected lifetime of the financial 
instruments.

(*) Credit risk may be considered to not have been significantly increased when credit risk is low at the end of reporting 

period. 

The Company has estimated the allowance for credit losses based on reasonable and supportable information that 
was available without undue cost or effort at the reporting date about past events, current conditions and 
forecasts of future economic conditions.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 13 -

141

(4) Defined benefit plan

The Company operates a defined benefit pension plan. Defined benefit obligation is calculated at every end of 
the reporting period by performing actuarial valuation, and estimation of assumptions such as discount rate, 
expected wage growth rate and mortality rate is required to perform such actuarial valuation. The defined benefit 
plan, due to its long-term nature, contains significant uncertainties in its estimates.

(5)    Impairment of non-monetary assets

At the end of each reporting period, the company assesses the existence of impairment indications for all non-
monetary assets. An intangible asset with indefinite useful life is tested for impairment annually or in the event 
of signs of impairment, and other non-monetary assets are tested for impairment when there are indications that 
the carrying amount will be not recoverable. To calculate value in use, management estimates future expected 
cash flows from the asset or cash-generating unit and selects an appropriate discount rate to calculate the present 
value of this future cash flow.

4. RISK MANAGEMENT

The Company is exposed to various risks that may arise from its operating activities and credit risk, market risk 
and liquidity risk are the main types of risks. In order to manage such risks, the Risk Management Committee 
analyzes, assesses, and establishes risk management standards, including policies, guidelines, management 
systems and decision-making to ensure sound management of the Group. 

The Risk Management Committee, Chief Risk Officer (“CRO”) and the Risk Management Department are 
operated as risk management organizations. The board of directors operates the Risk Management Committee, 
composed of nonexecutive directors for professional risk management. The Risk Management Committee 
performs as the top decision-making body for risk management by establishing fundamental risk management 
policies that are consistent with the Group’s management strategy and by determining the Group’s acceptable 
level of risk.

CRO assists the Risk Management Committee and operates the Group Risk Management Council, which is 
composed of the risk management officers of the subsidiaries, to periodically check and improve the external 
environment and the Group’s risk burden. The Risk Management Department which is independently structured, 
controls the risk management matter of the Group and reports key risks and assists decision-making.

(1) Credit risk

Credit risk represents the possibility of financial losses incurred when the counterparty fails to fulfill its 
contractual obligations. The goals of credit risk management are to maintain the Company’s credit risk exposure 
to a permissible degree and to optimize its rate of return considering such credit risk.

1.1

Credit risk management

The Company measures expected loss on assets subject to credit risk management and uses it as a 
management indicator.

1.2 Maximum exposure to credit risk

The maximum exposure to credit risk for financial instruments is as follows (Unit: Korean Won in 
millions): 

Loans and other financial assets 
at amortized cost

Banks
Corporates

Financial assets at FVTPL

Derivatives

Total

December 31, 2019

1,228,918
40,285
1,269,203

9,434
1,278,637

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a) Credit risk exposure by geographical areas

The following tables analyze credit risk exposure by geographical areas (Unit: Korean Won in millions):

Loans and other financial assets at amortized cost
Financial assets at FVTPL

Total

b) Credit risk exposure by industries

December 31, 2019
Korea

1,269,203
9,434
1,278,637

The following tables analyze credit risk exposure by industries, which are finance and insurance and others 
in accordance with the Korea Standard Industrial Classification Code (Unit: Korean Won in millions):

Loans and other financial assets at amortized cost
Financial assets at FVPTL

Total

1.3

Credit risk exposure

December 31, 2019

Finance and 
insurance

1,267,228
9,434
1,276,662

Others

1,975
-
1,975

Total
1,269,203
9,434
1,278,637

The credit soundness for financial assets is as follows (Unit: Korean Won in millions):

December 31, 2019

Stage 1

Stage 2

Above 
appropriate 
credit rating
(*1)

Less than 
a limited 
credit 
rating 
(*3)

Above 
appropriat
e credit 
rating
(*2)

Less than a 
limited 
credit rating
(*3)

Allowance 
for loan 
losses

Total, net

Collateral 
value of 
impaired 
asset

Stage 3

Total

Loans and other 
financial assets at 
amortized cost

Banks
Corporates
General 
corporates
Total

1,269,466
1,229,181
40,285

40,285
1,269,466

-
-
-

-
-

-
-
-

-
-

-
-
-

-
-

-
-
-

-
-

1,269,466
1,229,181
40,285

40,285
1,269,466

(263)
(263)
-

-
(263)

1,269,203
1,228,918
40,285

40,285
1,269,203

-
-
-

-
-

(*1) Credit grade of corporates are AAA ~ BBB. 
(*2) Credit grade of corporates are A- ~ BBB
(*3) Credit grade of corporates are BBB- ~ C.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 15 -

143

(2) Market risk

Market risk is the possible risk of loss arising from trading and non-trading activities in the volatility of market 
factors such as interest rates, stock prices, and foreign exchange rates. The Company’s major market risk is 
interest rate risk.

The Company estimates and manages risks related to changes in interest rate due to the difference in the 
maturities of interest-bearing assets and liabilities and discrepancies in the terms of interest rates. Cash flows 
(both principal and interest), interest-bearing assets and liabilities, presented by each repricing date, are as 
follows (Unit: Korean Won in millions):

Within 3 
months

4 to 6
months

December 31, 2019
10 to 12 
months

7 to 9
months

1 to 5
years

Over 5 
years

Total

Asset:

Loans and other 

financial assets at 
amortized cost

Liability:

Debentures

(3) Liquidity risk

445,070

733,330

-

-

-

-

1,178,400

5,486

5,486

5,486

5,487

87,780

1,049,863

1,159,588

Liquidity risk refers to the risk that the Company may encounter difficulties in meeting obligations from its 
financial liabilities.

3.1

Liquidity risk management

Liquidity risk management is to prevent potential cash shortages as a result of mismatching the assets and
liabilities or unexpected cash outflows. The financial liabilities in the statement of financial position that 
are relevant to liquidity risk are incorporated within the scope of risk management.

The Company manages liquidity risk by identifying the maturity gap and such gap ratio through various 
cash flows analysis (i.e. based on remaining maturity and contract period, etc.).

3.2 Maturity analysis of non-derivative financial liabilities

a)

Cash flows of principals and interests by remaining contractual maturities of non-derivative financial 
liabilities are as follows (Unit: Korean Won in millions):

Within 3 
months

5,486
335.

6,131
11,952

4 to 6 
months
5,486
335

2,043
7,864

December 31, 2019

7 to 9 
months

10 to 12 
months

1 to 5 
years

5,486
335

-
5,821

5,487
336

183
6,006

87,780
249

820
88,849

Over 
5 years
1,049,863
-

Total
1,159,588
1,590

-
1,049,863

9,177
1,170,355

Debentures
Lease liabilities
Other financial 

liabilities
Total

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b) Cash flows of principals and interests by expected maturities of non-derivative financial liabilities are 

as follows (Unit: Korean Won in millions):

December 31, 2019

Within 3 
months

5,486
335.

4 to 6 
months
5,486
335

7 to 9
months
5,486
335

6,131
11,952

2,043
7,864

-
5,821

10 to 12 
months

1 to 5 
years

5,487
336

183
6,006

87,780
249

820
88,849

Over 5 
years
1,049,863
-

Total
1,159,588
1,590

-
1,049,863

9,177
1,170,355

Debentures
Lease liabilities
Other financial 

liabilities

Total

(4) Capital management

The Company complies with the standard of capital adequacy provided by financial regulatory authorities. The 
capital adequacy standard is based on Basel published by Basel III Committee on Banking Supervision in Bank 
for International Settlement in 2010 and was implemented in Korea in December 2013. The capital adequacy ratio 
is calculated by dividing own capital by asset (weighted with a risk premium – risk weighted assets) based on the 
consolidated financial statements of the company. 

According to the above regulations, the Company is required to meet the following new minimum requirements: 
Common Equity Tier 1 capital ratio of 7.0%, a Tier 1 capital ratio of 8.5% and a minimum total capital ratio of 
10.5% as of December 31, 2019, respectively.

Details of the Group’s capital adequacy ratio as of December 31, 2019 are as follows (Unit: Korean Won in 
millions):

December 31, 2019

Tier 1 capital 
Other Tier 1 capital 
Tier 2 capital 

Total risk-adjusted capital 

Risk-weighted assets for credit risk

Risk-weighted assets for market risk
Risk-weighted assets for operational risk
Total risk-weighted assets

Common Equity Tier 1 ratio
Tier 1 capital ratio
Total capital ratio

19,135,300
3,340,252
4,639,519
27,115,071
209,802,895
5,586,757
12,656,301
228,045,953
8.39%
9.86%
11.89%

5.

STATEMENTS OF CASH FLOWS

(1) Details of cash and cash equivalents are as follows (Unit: Korean Won in millions): 

Demand deposits

December 31, 2019

43,670

(2) Significant transactions not involving cash inflows and outflows from investing and financing activities are 

as follows (Unit: Korean Won in millions): 

Changes in right-of-use assets due to new contract
Changes in lease liabilities due to new contract
Comprehensive stock transfer

For the period from January 11, 2019
(date of incorporation) to December 31, 2019
3,439
2,812
18,502,760

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019 
 
 
 
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145

(3) Adjustments of liabilities from financing activities in current year are as follows (Unit: Korean Won in 

millions):

For the period from January 11,2019 (date of incorporation) to December 31, 2019

Not involving cash inflows and outflows
Variation of 
gains on 
valuation of 
hedged 
items

Others

Debentures
Lease liabilities

Total

Beginning
-
-
-

Cash flow
947,604
(1,289)
946,315

Foreign 
Exchange
-
-
-

-
-
-

75
2,857
2,932

Ending
947,679
1,568
949,247

6. FINANCIAL ASSETS AT FVTPL

(1) Details of financial assets at FVTPL are as follows (Unit: Korean Won in millions):

Financial assets at FVTPL

(2) Details of financial assets at FVTPL are as follows (Unit: Korean Won in millions):

December 31, 2019

Derivatives

December 31, 2019

9,434

9,434

(3) As of December 31, 2019, the Company does not hold financial assets designated at FVTPL. 

7.

LOANS AND OTHER FINANCIAL ASSETS AT AMORTIZED COST

(1) Details of loans and other financial assets at amortized cost are as follows (Unit: Korean Won in millions):

December 31, 2019

Due from banks
Other financial assets

Total

(2) Details of due from banks are as follows (Unit: Korean won in millions): 

December 31, 2019

Due from banks in local currency:
Due from depository banks
Allowance for credit loss

Total

1,129,738
139,465
1,269,203

1,130,000
(262)
1,129,738

Woori OverviewBusiness OperationsSeparate Financial StatementsFinancial Review146

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(3) Changes in the loss allowance and gross carrying amount of due from banks are as follows (Unit: Korean 

Won in millions):

3.1

Allowance for credit losses

Beginning balance

Transfer  to  12-month  expected  credit  losses
Transfer  to  lifetime  expected  credit  losses 
Transfer  to  credit-impaired  financial  assets 
Net  provision  of  loss  allowance

Ending balance

3.2

Gross carrying amount

For the period from January 11, 2019 (date of 
incorporation) to December 31, 2019

Stage 1
-
-
-
-
(262)
(262)

Stage 2

Stage 3

Total

-
-
-
-
-
-

-
-
-
-
-
-

-
-
-
-
(262)
(262)

For the period from January 11,2019(date of 
incorporation) to December 31, 2019

Beginning balance

Transfer  to  12-month  expected  credit  losses
Transfer  to  lifetime  expected  credit  losses
Transfer  to  credit-impaired  financial  assets
Net increase and decrease

Ending balance

Stage 1
-
-
-
-
1,130,000
1,130,000

Stage 2

Stage 3

-
-
-
-
-
-

(4) Details of other financial assets are as follows (Unit: Korean Won in million):

December 31, 2019

Receivables
Accrued income
Lease deposits
Allowance for credit loss

Total

Total

-
-
-
-
1,130,000
1,130,000

-
-
-
-
-
-

134,891
3,641
934
(1)
139,465

(5) Changes in the loss allowance and gross carrying amount of other financial assets are as follows (Unit: 

Korean Won in millions):

5.1

Allowance for credit loss

For the period from January 11, 2019
(date of incorporation) to December 31, 2019

Stage 1

Stage 2

Stage 3

Total

Beginning balance

Transfer  to  12-month  expected  credit 

losses

Transfer  to  lifetime  expected  credit  losses
Transfer  to  credit-impaired  financial  assets
Net  provision of loss allowance

Ending balance

-

-
-
-
(1)
(1)

-

-
-
-
-
-

-

-
-
-
-
-

-

-
-
-
(1)
(1)

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 19 -

147

5.2

Gross carrying amount

For the period from January 11,2019
(date of incorporation) to December 31, 2019

Stage 1

Stage 2

Stage 3

Total

Beginning balance

Transfer  to  12-month  expected  credit 

losses

Transfer  to  lifetime expected  credit  losses
Transfer  to  credit-impaired  financial  assets
Net  increase
Ending balance

-

-
-
-
139,466
139,466

-

-
-
-
-
-

-

-
-
-
-
-

-

-
-
-
139,466
139,466

8.

THE FAIR VALUE OF FINANCIAL ASSETS AND LIABILITIES

(1) The fair value hierarchy

The fair value hierarchy is determined by the levels of judgment involved in estimating fair values of financial 
assets and liabilities. The specific financial instruments characteristics and market condition such as volume of 
transactions and transparency are reflected to the market observable inputs. The fair value hierarchy gives the 
highest priority to quoted prices (unadjusted) in active markets for identical assets or liabilities. The Company 
maximizes the use of observable inputs and minimizes the use of unobservable inputs when measuring fair value 
of its financial assets and financial liabilities. Fair value is measured based on the perspective of a market 
participant. As such, even when market assumptions are not readily available, the Company’s own assumptions 
reflect those that market participants would use for measuring the assets or liabilities at the measurement date. 

The fair value measurement is described in the one of the following three levels used to classify fair value 
measurements:

•

•

•

Level 1— When fair value of a financial instrument is measured using its fair value at the quoted price in 
the active market, the fair value of such financial instruments is classified as Level 1. The types of 
financial instruments generally included in Level 1 are publicly traded equity securities, derivatives, and 
debt securities issued by governmental bodies.
Level 2— When fair value of a financial instrument is measured using valuation techniques, the fair 
value is classified as Level 2 when all major elements are market observable inputs. The types of 
financial instruments generally included in Level 2 are most of the debt securities both in local and 
foreign currencies and regular OTC derivatives such as swaps, forwards, options, etc.
Level 3— When fair value of a financial instrument is measured using valuation techniques, the fair 
value is classified as Level 3 when one or more major elements are inputs that are not observable in the 
market. The types of financial instruments generally included in Level 3 are non-public securities, 
complex structured debt securities, and complex OTC derivatives.

The inputs used to measure fair value may fall into different levels of the fair value hierarchy. In such cases, the 
level within the fair value hierarchy is based on the lowest level of input that is significant to the fair value 
measurement. The Company’s assessment of the significance of a particular input to a fair value measurement in 
its entirety requires judgment and consideration of inherent factors of the asset or liability.

(2) Fair value hierarchy of financial assets measured at fair value are as follows (Unit: Korean Won in 

millions):

Financial assets:
Financial assets at FVTPL:
Derivative assets

December 31, 2019
Fair value

Level 1

Level 2

Level 3

Total

-

-

9,434

9,434

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148

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Financial assets measured at FVTPL are recognized at fair value. Fair value refers to the price that will be paid at 
the measurement date as the assets are sold or the liabilities transferred in a normal transaction between market 
participants.

The fair values of financial instruments are measured using quoted market price in active markets. In case there 
is no active market for financial instruments, the Company determines the fair value using valuation methods. 
Valuation methods and input variables for financial assets and liabilities that are measured at fair value are given 
as follows:

Derivatives

Valuation methods
The fair value is measured considering the 
price and volatility of the underlying asset 
using the Binomial Tree, a commonly used 
technique in the market

Input variables
Price of underlying asset, 
volatility, risk-free market return, 
corporate bond yield rate

Level 3 financial asset valuation techniques measured at fair value that are significant but unobservable inputs 
variables are as follows:

Fair value 
valuation 
technique
Optional pricing 
model etc.

Type
Stock-
related

Derivative
assets

Significant but 
not observable 
input variables Range
Price and 
volatility of 
underlying 
asset

12.58%
~15.38
%

Correlation between unobservable 
inputs and fair value
The higher the price and volatility of 
the underlying asset, the greater the 
change in fair value

The fair value of financial assets classified as level 3 uses external valuation figures.

(3) Changes in financial assets measured at fair value classified into Level 3 are as follows (Unit: Korean Won 

in millions):

For the period from January 11, 2019(date of incorporation) to December 31, 2019

Net 
Income
(*)

Other 
comprehensive 
income

Purchases/
issuances

Disposals/ 
settlements

Transfer to 
or out of 
Level 3

Ending

Beginning

-

9,434

-

-

-

-

9,434

Financial assets:
Financial assets at 
FVTPL
Derivatives assets

(*) The gain amounting to 9,434 million Won for the period from January 11, 2019 (date of incorporation) to 

December 31, 2019, which is from financial assets that the company holds as at the end of the periods, has been 
recognized in net gain on financial instruments at FVTPL in the separate statement of comprehensive income.

(4) The results of a sensitivity analysis on the rational fluctuation in the unobservable inputs used for measuring 

Level 3 financial instruments are as follows.

The sensitivity analysis of the financial instruments has been performed by classifying favorable and unfavorable 
changes based on how changes in unobservable inputs would lead to the fluctuations of financial instruments’ 
value. When the fair value of a financial instrument is affected by more than one unobservable input, the below 
table reflects the most favorable or the most unfavorable circumstances. The sensitivity analysis was performed 
for level 3 financial instruments whose fair value changes are recognized in profit or loss and includes stock-
related derivatives.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 21 -

149

The following table shows the sensitivity analysis to disclose the effect of reasonably possible volatility on the 
fair value of Level 3 financial instruments (Unit: Korean Won in millions):

Financial assets:
Financial assets at FVTPL
Derivative assets (*) 

As of December 31, 2019
Net income (loss)

Favorable

Unfavorable

943

(943)

(*) Fair  value  changes  of  equity  related  derivatives  assets  and  liabilities  are  calculated  by  increasing  or  decreasing 
historical volatility of the stock price and correlation, which are major unobservable variables, by 10%, respectively. 

(5) Fair value and carrying amount of financial assets and liabilities that are recorded at amortized cost are as 

follows (Unit: Korean Won in millions):

Financial assets:

Loans and other financial assets at 

amortized cost (*)

Financial liabilities:

Debentures
Other financial liabilities (*)

December 31, 2019

Fair value

Level 1

Level 2

Level 3

Total

Book 
value

-

-
-

-

1,269,203

1,269,203

1,269,203

951,387
-

-
10,745

951,387
10,745

947,679
10,745

(*) For loans, other financial assets and liabilities at amortized cost classified as Level 3, the carrying amount was 

disclosed at fair value considering the carrying amount as an approximation of fair value.

The fair values of financial instruments are measured using quoted market price in active markets. In case there 
is no active market for financial instruments, the company determines the fair value using valuation methods.
For the disclosed items in which book value is considered to be the approximate value of fair value, valuation 
techniques and input variables are not disclosed. Valuation techniques for the fair value of financial assets and 
liabilities that are recorded at amortized cost are as follows.: 

Debentures

Valuation methods
The fair value is measured by discounting the projected cash flows of debt products by applying 

the market discount rate that is reflecting credit rating of the Company.

(6) Financial instruments by category

Carrying amounts of financial assets and liabilities by category are as follows (Unit: Korean Won in millions):

Financial assets:
Due from banks
Derivatives 
Other financial assets at amortized 

cost

Total

Financial liabilities:

Debentures
Other financial liabilities

Total

December 31, 2019

Financial assets at 
FVTPL

Financial assets at 
amortized cost

Total

-
9,434

-
9,434

1,129,738
-

1,129,738
9,434

139,465
1,269,203

139,465
1,278,637

December 31, 2019
Financial liabilities at amortized cost

947,679
10,745
958,424

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- 22 -

(7)

Income or expense from financial assets and liabilities by each category are as follows (Unit: Korean Won 
in millions): 

For the period from January 11, 2019(date of incorporation) to December 31, 2019

Interest 
income(expense)
-

7,741

(7,701)
40

Reversal of 
(provision for)
credit losses

Others

Total

-

(263)

-
(263)

9,434

-

-
9,434

9,434

7,478

(7,701)
9,211

Financial assets at FVTPL
Loans and other financial 
assets at amortized cost

Financial liabilities at 

amortized cost

Total

9.

INVESTMENTS IN SUBSIDIARIES 

(1)

Investments in subsidiaries are as follows (Unit: Korean Won in millions): 

Subsidiaries (*1)

Location

Capital 
stock

Main business

December 31, 2019
Percentage
of
ownership
(%)(*2)

Number of 
shares

Woori Bank

Woori Card Co., Ltd.

Woori Investment Bank Co., Ltd.

Woori FIS Co., Ltd.

Woori Finance Research Institute Co., Ltd.

Woori Credit Information Co., Ltd. 

Woori Fund Service Co., Ltd.

Woori Asset Trust Co., Ltd

Woori Asset Management Corp. 

Woori Private Equity Asset Management 
Co., Ltd.
Woori Global Asset Management Co.,
Ltd.

Korea 

Korea

Korea

Korea

Korea

Korea

Korea

Korea

Korea
Korea

3,381,400

Finance

676,000,000

896,300

Finance

179,266,200

337,100 Other credit finance
System software 
24,500
development & 
maintenance

403,404,538
4,900,000

3,000 Other service business

600,000

5,000 Credit information

1,008,000

10,000

15,300

20,000
30,000

Finance

Finance

Finance
Finance

2,000,000

1,560,000

67.2

2,920,000
6,000,000

73.0
100

Korea

20,000

Finance

4,000,000

100

(*1) Only subsidiaries invested directly by the company are included.
(*2) The percentage is based on the effective interest rate relative to the number of outstanding shares.   

100

100

59.8 

100

100

100

100

Financial 
statements date
of use
December 
31,2019
December 
31,2019
December 
31,2019
December 
31,2019 

December 
31,2019
December 
31,2019
December 
31,2019
December 
31,2019
December 
31,2019
December 
31,2019
December 
31,2019

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 23 -

151

(2) Changes in the carrying value of investments in subsidiaries are as follows (Unit: Korean Won in millions):

For the period from January 11, 2019 (date of incorporation) to December 31, 2019

Beginning balance

Acquisition

Disposal 

Ending balance

Woori Bank(*1)
Woori Card Co., Ltd.(*2)
Woori Investment Bank Co., 

Ltd.(*2)

Woori FIS Co., Ltd.(*1)
Woori Finance Research Institute 

Co., Ltd.(*1)

Woori Credit Information Co., 

Ltd.(*1) 

Woori Fund Service Co., Ltd.(*1)
Woori Asset Trust Co., Ltd(*5)
Woori Asset Management Corp.(*3)
Woori Private Equity Asset 
Management Co., Ltd.(*1)

Woori Global Asset Management 

Co., Ltd.(*4)

Total

17,921,151
-

-
21,754

1,677

16,466
13,939
-
-

7,797

1,118,367

392,795
-

-

-
-
224,198
122,449

-

-
17,982,784

33,000
1,890,809

-
-

-
-

-

-
-
-
-

-

-
-

17,921,151
1,118,367

392,795
21,754

1,677

16,466
13,939
224,198
122,449

7,797

33,000
19,873,593

(*1) The Company acquired through the comprehensive stock transfer when established.
(*2) Woori Card Co., Ltd. And Woori investment Bank Co., Ltd. were transferred from second-tier subsidiaries into 

subsidiaries in September, 2019.

(*3) The company newly acquired 73% interest in Tongyang Asset Management Corporation and changed the name as 

Woori Asset Management Corporation. 

(*4) The remaining payment was completed in August, 2019 after the request for the change of major shareholder was 
approved by the Financial Service Commission in July, 2019. The name has changed to Woori Global Asset
Management Co., Ltd after acquiring.

(*5) The name has changed to Woori Asset Trust Co., Ltd., after acquiring 67.2% interest of Kukje Trust Co. in 

December 2019.

10. PREMISES AND EQUIPMENT

(1) Details of premises and equipment are as follows (Unit: Korean Won in millions):

Premises and equipment 
(ownership)
Right-of-use asset

Total

Building

December 31, 2019

Properties for 
business use

Leasehold 
Improvement

-
1,436
1,436

3,767
384
4,151

1,796
-
1,796

Total

5,563
1,820
7,383

(2) Premises and equipment (ownership)

2.1 Details of premises and equipment (ownership) are as follows (Unit: Korean Won in millions):

Acquisition cost
Accumulated 
depreciation
Net carrying value

Properties for business use
4,538

(771)
3,767

December 31, 2019
Leasehold Improvement

Total

2,184

(388)
1,796

6,722

(1,159)
5,563

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2.2

Details of changes in premises and equipment (ownership) are as follows (Unit: Korean Won in 
millions):

For the period from January 11, 2019 (date of incorporation) to December 31, 2019
Properties for business use
-
4,538
(771)
3,767

-
2,184
(388)
1,796

Leasehold Improvement

-
6,722
(1,159)
5,563

Total

Beginning balance

Acquisition
Depreciation
Ending balance

(3) Right-of-use asset

3.1 Details of right-of-use asset are as follows (Unit: Korean Won in millions):

Acquisition cost
Accumulated 
depreciation
Net carrying value

Building

2,871

(1,435)
1,436

December 31, 2019

Properties for business use
568

(184)
384

Total

3,439

(1,619)
1,820

3.2 Details of changes in right-of-use asset are as follows (Unit: Korean Won in millions):

Beginning balance
New contract
Depreciation
Ending balance

For the period from January 11, 2019 (date of incorporation) to December 31, 2019

Building

-
2,871
(1,435)
1,436

Properties for business use
-
568
(184)
384

Total

-
3,439
(1,619)
1,820

11. INTANGIBLE ASSETS

(1) Details of intangible assets are as follows (Unit: Korean Won in millions):

Acquisition cost
Accumulated 
amortization
Net carrying value

Software

December 31, 2019
Development Cost

Total

2,729

(1,144)
1,585

1,901

(176)
1,725

4,630

(1,320)
3,310

(2) Details of changes in intangible assets are as follows (Unit: Korean Won in millions):

For the period from January 11, 2019 (date of incorporation) to December 31, 2019
Development Cost

Software

Total

Beginning balance
Acquisition
Amortization
Ending balance

-
2,729
(1,144)
1,585

-
1,901
(176)
1,725

-
4,630
(1,320)
3,310

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 25 -

153

12. DEBENTURES

Details of debentures are as follows (Unit: Korean Won in millions):

Debentures in local currency:

Others
Deduction:

Discounts on bond
Total

13. PROVISIONS

December 31, 2019

Interest rate (%)

Amount

2.13%~2.55%

950,000

(2,321)
947,679

(1) Details of provisions are as follows (Unit: Korean Won in millions):

Asset retirement obligation

December 31, 2019

(2) Changes in asset retirement obligation are as follows (Unit: Korean Won in millions):

For the period from January 11, 2019
(date of incorporation) to December 31, 2019

Beginning balance
Provisions provided
Amortization
Ending balance

600

-
588
12
600

The amount of the asset retirement obligation is the present value of the best estimate of expected future 
expenditure to settle the obligation – arising from leased premises as of December 31, 2019, discounted by 
appropriate discount rate. Expenditures on the asset retirement obligation are expected to take place at the end of 
the lease contract for leased assets and the average value of the actual recovery construction cost of the 
subsidiaries where the restoration work took place over the past three years and the average inflation rate of the 
previous 3-year period were used to calculate the expected expenditures.

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14. NET DEFINED BENEFIT LIABILITY

The characteristics of the Company’s defined benefit retirement pension plans are as follows:

Employees and directors with one or more years of service are entitled to receive a payment upon termination of 
their employment, based on their length of service and rate of pay at the time of termination. The assets of the 
plans are measured at their fair value at the end of reporting date. The plan liabilities are measured using 
actuarial assumptions (projected unit credit method which considers the increase of projected earnings) that give 
the best estimate of the future cash flows that will arise under the plan liabilities.   

The Company is exposed to various risks through defined benefit retirement pension plan, and the most 
significant risks are as follows:

Volatility of asset

The defined benefit obligation was estimated with a discount rate 

calculated based on blue chip corporate bonds earnings. A deficit may 
occur if the rate of return on plan assets falls short of the discount rate. 

Decrease in profitability of blue 
chip bonds

A decrease in profitability of blue chip bonds will be partially offset by 
some increase in the value of debt securities that the employee benefit 
plan owns but will bring an increase in the defined benefit obligation. 

Risk of inflation

Most defined benefit obligations are related to inflation rate; the higher 

the inflation rate is, the higher the level of liabilities. Therefore, deficit 
occurs in the defined benefit retirement pension plans if an inflation 
rate increases. 

(1) Details of net defined benefit liability are as follows (Unit: Korean Won in millions): 

Present value of defined benefit obligation
Fair value of plan assets
Net defined benefit liability

December 31, 2019

14,174
(10,692)
3,482

(2) Changes in the carrying value of defined benefit obligation are as follows (Unit: Korean Won in millions): 

For the period from January 11, 2019
(date of incorporation) to December 31, 2019

Beginning balance

Succession from transferred-out company(to 

transferred-in company) (*)

Effect of new/transfer
Current service cost
Interest cost
Remeasurements

Financial assumptions
Demographic assumptions
Experience adjustments

Retirement benefit paid
Others
Ending balance

-

8,276
3,360
1,415
253

(457)
542
762
(54)
77
14,174

(*) 601 million won that succeeded to the transferred in company regarding to employees transferred during the current 

term has been deducted.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 27 -

155

(3) Changes in the plan assets are as follows (Unit: Korean Won in millions):

Beginning balance

Succession from transferred-out company (*)
Interest income
Remeasurements
Employer’s contributions

Ending balance

For the period from January 11, 2019
(date of incorporation) to December 31, 2019
-
8,877
129
(24)
1,710
10,692

(*) 601 million won is supposed to succeed to the transferred-in company regarding to employees transferred during the 

current term.

(4) Plan assets consist of fixed deposits and etc. as of December 31, 2019 and the realized return on plan assets 

amount to 105 million Won for the period from January 11, 2019 (date of incorporation) to December 31, 
2019. 

Meanwhile, the contribution expected to be paid in the next accounting year amounts to 1,629 million Won.

(5) Amounts related to the defined benefit plan that are recognized in the separate statements of net income and 

total comprehensive income are as follows (Unit: Korean Won in millions): 

Current service cost
Effect of new/transfer
Net interest income
Cost recognized in net income

Remeasurements(*)
Cost recognized in total comprehensive income

(*) This is an amount before considering the tax effects.

For the period from January 11, 2019
(date of incorporation) to December 31, 2019
1,415
3,360
124
4,899

871
5,770

(6) Key actuarial assumptions used in defined benefit liability measurement are as follows: 

Discount rate
Future wage growth rate
Mortality rate
Retirement rate

December 31, 2019
2.40%
5.27%
Issued by Korea Insurance Development Institute
Issued by Korea Insurance Development Institute

The weighted average maturity of the defined benefit obligation is 10.98 years.

(7) The sensitivity to actuarial assumptions used in the assessment of defined benefit obligation is as follows 

(Unit: Korean Won in millions): 

Discount rate

Future wage growth rate

Increase by 1% point
Decrease by 1% point
Increase by 1% point
Decrease by 1% point

December 31, 2019

(1,367)
1,596
1,535
(1,345)

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15. OTHER FINANCIAL LIABILITIES AND OTHER LIABILITIES

Other financial liabilities and other liabilities are as follows (Unit: Korean Won in millions): 

December 31, 2019

Other financial liabilities:

Accounts payable
Accrued expenses
Lease liabilities
Other miscellaneous financial liabilities

Sub-total

Other liabilities:

Other miscellaneous liabilities

Total

16. DERIVATIVES

2,424
6,651
1,568
102
10,745

4,142
14,887

Details of derivative assets as of December 31, 2019 are as follows (Unit: Korean Won in millions): 

      Stock forwards

Contract price

117,535

Assets
For trading

9,434

Derivatives held for trading are classified to financial assets at FVTPL in the statements of financial position
(see Note 6). 

17. EQUITY

(1) Details of equity are as follows (Unit: Korean Won in millions): 

Capital stock 
Hybrid security
Capital surplus (*)
Capital adjustment
Accumulated other comprehensive income
Retained Earnings
Total equity

December 31, 2019

3,611,338
997,544
14,874,084
-
(631)
623,930
20,106,265

(*) The amount is paid-in capital in excess of par value due to comprehensive stock transfer at the date of establishment 

and due to the issuance of new shares at the time of stock exchange with Woori Card shareholders during the 
current term.

(2)   The number of shares authorized and others are as follows:

Shares of common stock authorized
Par value 
Shares of common stock issued
Capital

December 31, 2019

4,000,000,000
5,000 won
722,267,683
3,611,338 million Won

(3) The Company issued 42,103,377 new shares in the stock exchange process with the shareholders of Woori 
Card during the current term, which changed the total number of issued shares from 680,164,306 as of the 
date of establishment to 722,267,683 as of the end of the current term.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 29 -

157

(4) Hybrid security

Details of bond-type hybrid tier 1 securities classified as equity are as follows (Unit: Korean Won in millions)

Type

Securities in local 
currency

Issue Date
2019-07-18
2019-10-11

Maturity
-
-

Interest Rate (%)
3.49
3.32

Issue Cost

Total       

December 31, 2019

500,000
500,000
(2,456)
997,544

The hybrid security has no fixed maturity but can be called in advance after 5 years from the date of issuance.

(5) Accumulated other comprehensive income

Changes in the accumulated other comprehensive income are as follows (Unit: Korean Won in millions):

For the period from January 11, 2019
(date of incorporation) to December 31, 2019

Beginning 
balance

Decrease

Income tax 
effect

Ending
balance

-

(871)

240

(631)

Remeasurement loss related to

defined benefit plan

(6) Regulatory Reserve for Credit loss

In accordance with Paragraphs 1 and 3 of Article 27 of the Regulation on the Supervision of Financial Holding
Companies, the Company discloses the regulatory reserve for credit loss. 

6.1 Balance of the planned regulatory reserve for credit loss is as follows (Unit: Korean Won in millions): 

Regulatory reserve for credit loss
Planned provision of regulatory reserve for credit loss
Ending balance of regulatory reserve for credit loss

December 31, 2019

-
692
692

6.2 Planned reserves provided, adjusted net income after the planned reserves provided and adjusted EPS 
after the planned reserves provided are as follows (Unit: Korean Won in millions, except for EPS 
amount):

Net income
Regulatory reserve for credit loss to be reserved
Adjusted net income after the provision of regulatory reserve 
Adjusted EPS after the provision of regulatory reserve 
(Unit: Korean Won) (*)

(*) The dividends of hybrid security are excluded.

For the period from January 11, 2019
(date of incorporation) to December 31, 
2019

628,293
692
627,601

899

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(7) Statement of appropriations of retained earnings (plan) is as follows (Unit: Korean Won in millions): 

For the period from January 11, 2019 
(date of incorporation) to December 31, 2019 
(Expected date of disposal: March 25, 2020)

Unappropriated retained earnings: 

Dividend on hybrid equity securities
Net income

Appropriation of retained earnings:

Legal reserve 
Regulatory reserve for credit loss
Cash dividend (dividend per share (%))
2019: 700 won (14%),

Unappropriated retained earnings to be carried forward 
to next year

(8) Details of treasury stocks are as follows (Unit: Shares, Korean Won in millions):   

(4,363)
628,293
623,930

62,830
692

505,587
569,109

54,821

Beginning
Repurchase(*)
Retirement
Ending

December 31, 2019

Number of shares

Book value

-
2
-
2

-
-
-
-

(*) Treasury stocks have been occurred for the provision for odd-lot payment incurred during the partial stock 

replacement of the shareholders who possess physical stock certificate.

18. NET INTEREST INCOME

(1)

Interest income recognized is as follows (Unit: Korean Won in millions):

Loans and other financial assets at amortized cost:

Interest on due from banks
Interest on other receivables

Total

For the period from January 11, 2019
(date of incorporation) to December 31, 2019

7,723
18
7,741

(2)

Interest expense recognized is as follows (Unit: Korean Won in millions): 

Interest on borrowings
Interest on debentures
Interest on lease liabilities
Other interest expense

Total

For the period from January 11, 2019 
(date of incorporation) to December 31, 2019

495
7,149
45
12
7,701

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 31 -

159

19. NET FEES AND COMMISSIONS LOSS

(1) There is no fees and commissions income for the period from January 11, 2019 (date of incorporation) to 

December 31, 2019. 

(2) Details of fees and commissions expense incurred are as follows (Unit: Korean Won in millions): 

Fees and commissions paid 
Others

Total

20. DIVIDEND INCOME

For the period from January 11, 2019 
(date of incorporation) to December 31, 2019

8,202
7,631
15,833

Details of dividend income recognized are as follows (Unit: Korean Won in millions): 

Dividend income recognized from investments in 
subsidiaries

676,000

For the period from January 11, 2019
(date of incorporation) to December 31, 2019

21. NET GAIN OR LOSS ON FINANCIAL INSTRUMENTS AT FVTPL

(1) Details of gain or loss related to net gain or loss on financial instruments at FVTPL are as follows (Unit: 

Korean Won in millions):

Gains on financial instruments at fair value through 
profit or loss mandatorily measured at fair value 
Total

For the period from January 11, 2019
(date of incorporation) to December 31, 2019

9,434
9,434

(2) Details of net gain or loss on financial instrument at FVTPL are as follows (Unit: Korean Won in millions): 

Derivatives 
(for trading)

Equity forward Gain on valuation

For the period from January 11, 2019
(date of incorporation) to December 31, 2019

9,434

22. IMPAIRMENT LOSS DUE TO CREDIT LOSS

Impairment loss due to credit loss are as follows (Unit: Korean Won in millions): 

Impairment loss due to credit loss on loans and other 

financial assets at amortized cost

For the period from January 11, 2019 
(date of incorporation) to December 31, 2019

263

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23. GENERAL AND ADMINISTRATIVE EXPENSES

(1) Details of general and administrative expenses are as follows (Unit: Korean Won in millions): 

For the period from January 11, 2019
(date of incorporation) to December 
31, 2019

Employee 
benefits

Short-term 
employee benefits

Salaries
Employee fringe 
benefits

Retirement benefit service costs
Share-based payment

Sub-total

Depreciation and amortization
Other general
and 
administrative 
expenses

Rent
Taxes and public dues
Service charges
Computer and IT related
Telephone and communication
Operating promotion 
Advertising 
Printing
Traveling
Supplies
Insurance premium
Reimbursement
Vehicle maintenance
Others

Sub-total

Total

(2) Performance condition share-based payment

16,706

5,340
4,899
819
27,764
4,098
714
375
2,290
1,654
482
645
65
76
373
131
280
847
129
18
8,079
39,941

Details of performance condition share-based payment granted to executives as of December 31, 2019 are as 
follows.

2.1 Share-based payment

Subject to
Type of payment
Performance evaluation period

Base date for payment
Number of shares measured as of the closing date (*)

Shares granted for the year 2019
Cash-settled
January 11, 2019(date of incorporation)
~ December 31, 2022
January 1, 2023
78,023

(*) The number of payable stocks is granted at the initial contract date and the payment rate is determined based on the 

achievement of the pre-determined performance targets. Performance is evaluated as long-term performance 
indication including relative shareholder return, net income, return on equity (ROE), non-performing loan ratio and 
job performance. 

2.2 The Company accounts for performance condition share-based payment according to the cash-settled 
method and the fair value of the liabilities is reflected in the compensation costs by re-measuring per 
every closing period. As of December 31, 2019, expenses and the book value of the liabilities related 
to the performance condition share-based payment recognized by the Company is 819 million Won.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019   
- 33 -

161

24. NON-OPERATING LOSS

(1) Details of other non-operating income and expenses recognized are as follows (Unit: Korean Won in 

millions):

Other non-operating income
Other non-operating expenses

Total

For the period from January 11, 2019
(date of incorporation) to December 31, 2019

(2) Details of other non-operating income recognized are as follows (Unit: Korean Won in millions):

Others

For the period from January 11, 2019
(date of incorporation) to December 31, 2019

(3) Details of other non-operating expenses recognized are as follows (Unit: Korean Won in millions):

For the period from January 11, 2019
(date of incorporation) to December 31, 2019

Donation

25. INCOME TAX EXPENSE

(1) Details of income tax expense are as follows (Unit: Korean Won in millions): 

5
(755)
(750)

5

755

For the period from January 11, 2019
(date of incorporation) to December 31, 
2019

Current tax expense:

Current tax expense in respect of the current period

Sub-total

Deferred tax expense:

Deferred tax assets (liabilities) relating to the origination 

and reversal of temporary differences

Income tax expense relating to items that are recognized 

directly in equity
Income tax expense

-
-

154

240
394

Woori OverviewBusiness OperationsSeparate Financial StatementsFinancial Review162

- 34 -

(2) The relationship between income before income tax expense deduction and income tax expense in the current 

comprehensive income statement is as follows:

Net income before income tax expense
Tax calculated at statutory tax rate (*)
Adjustments:

Effects of income that is exempt from taxation
Effect of expenses that are not deductible in 

determining taxable profit

Effect of corporate tax dues to consolidate tax plans

Others

Income tax expense
Effective tax rate

Sub-total

For the period from January 11, 2019
(date of incorporation) to December 31, 2019
628,687
165,527

(179,186)

1,190
15,839

24
(162,133)
394
0.1%

(*) The corporate tax rate is 11% up to 200 million Won in tax basis, 22% over 200 million Won to 20 billion Won, 

24.2% over 20 billion Won to 300 billion Won and 27.5% over 300 billion Won.

(3) Details of changes in deferred income tax assets and liabilities for the period from January 11, 2019(date of 

incorporation) to December 31, 2019 are as follows (Unit: Korean Won in millions): 

For the period from January 11, 2019
(date of incorporation) to December 31, 2019

Beginning balance

Recognized as 
income (expense)

Recognized as 
other 
comprehensive 
income (expense)

Ending
Balance

Gain (loss) on 
valuation of 
derivatives
Provision for loan 

losses

Defined benefit 

liability
Deposits with 
employee 
retirement 
insurance trust

Provisions
Share based 
payment

Others
Net deferred tax 
assets(liabilitie
s) in total

-

-

-

-
-

-
-

-

(2,594)

72

1,389

(736)
165

225
1,085

(394)

-

-

233

7
-

-
-

240

(2,594)

72

1,622

(729)
165

225
1,085

(154)

(4) Unrealizable temporary differences are as follows (Unit: Korean Won in millions):

Deductible temporary differences
Taxable temporary differences
Total

For the period from January 11, 2019
(date of incorporation) to December 31, 2019
3,222
(7,916,351)
(7,913,129)

No deferred income tax asset has been recognized for the deductible temporary difference of 3,222million Won
associated with investments in subsidiaries as of December 31, 2019, because it is not probable that the 
temporary differences will be reversed in the foreseeable future.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019 
 
- 35 -

163

No deferred income tax liability has been recognized for the taxable temporary difference of 7,916,351 million 
Won associated with investment in subsidiaries as of December 31, 2019, due to the following reasons:

- The Company is able to control the temporary difference of extinguishment.
- It is probable that the temporary difference will not be reversed in the foreseeable future.

(5) Details of accumulated deferred tax charged directly to other equity are as follows (Unit: Korean Won in

millions):

Remeasurement of the net defined benefit liability

For the period from January 11, 2019
(date of incorporation) to December 31, 2019
240

(6) Current tax assets and liabilities are as follows (Unit: Korean Won in millions)

Current tax assets
Current tax liabilities

26. EARNINGS PER SHARE

December 31, 2019

-
133,526

(1) Basic earnings per share is calculated by dividing net income by weighted-average number of common 
shares outstanding (Unit: Korean Won in millions, except for earnings per share and number of shares):

Net income for the period attributable to owners
Dividends to hybrid securities
Net income attributable to common shareholders
Weighted-average number of common shares outstanding 

(Unit: shares in million)

Basic earnings per share (Unit: Korean Won)

For the period from January 11, 2019
(date of incorporation) to December 31, 2019

628,293
(4,363)
623,930

694
900

(2) Weighted-average number of common shares outstanding as of December 31, 2019 is as follows.

For the period from January 11,2019 (date of incorporation) to December 
31, 2019

Period

Number of 
shares

Dates

Accumulated number 
of shares outstanding 
during period

2019-01-11 ~ 2019-12-31

680,164,306

355

241,458,328,630

Common shares at the time 

of incorporation

Stock issuance 

(Comprehensive stock 
exchange)

Purchase of treasury stock
Purchase of treasury stock

2019-09-10 ~ 2019-12-31
2019-08-26 ~ 2019-12-31
2019-12-13 ~ 2019-12-31

42,103,377
(1)
(1)

113
128
19

Sub-total (①)
Weighted average number of common shares outstanding (②=(①/355)

4,757,681,601
(128)
(19)
246,216,010,084
693,566,226

Diluted earnings per share is equal to basic earnings per share because there is no dilution effect for the period 
from January 11, 2019 (date of incorporation) to December 31, 2019. 

Woori OverviewBusiness OperationsSeparate Financial StatementsFinancial Review164

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27. CONTINGENT LIABILITIES AND COMMITMENTS

(1) As of December 31, 2019, the Company has no litigation cases in progress.

(2) Details of agreements with financial institutions as of December 31, 2019 are as follows (Unit: Korea Won in 

millions) 

Loan

Financial institutions
Standard Chartered 
Bank Korea Ltd.

Kookmin Bank
Total

(3) Other agreements

December 31, 2019

Line of credit

Loan balance

65,000
35,000
100,000

-
-
-

The Company decided to enter into a stock sales agreement with a major shareholder of Kukje Trust Co., Ltd. to 
acquire 44.5% interest (58.6% of voting rights) during July, 2019, and to acquire additional 21.3% interest 
(28.0% of voting rights) after a certain period. As a result, the Company acquired the interest of the first sales 
agreement in December 2019 and is planning to acquire the interest of the second sales agreement after a certain 
period.

The Company recognized 9,434 million Won of derivative assets according to the agreement as of December 31, 
2019 (see Note 16).

28. RELATED PARTY TRANSACTIONS

Related parties of the Company as of December 31, 2019 and its assets and liabilities recognized as of December 
31, 2019, major transactions with related parties for the period from January 11, 2019 (date of incorporation) to 
December 31, 2019 and compensation to key management are as follows: 

(1) Related parties as of December 31, 2019 are as follows:

Subsidiaries

Related parties
Woori Bank, Woori Card Co., Ltd., Woori Investment Bank Co., Ltd., Woori FIS 
Co., Ltd., Woori Finance Research Institute Co., Ltd., Woori Credit Information 
Co., Ltd., Woori Fund Service Co., Ltd., Woori Asset Trust Corp. Ltd., Woori
Asset Management Corp., Woori Private Equity Asset Management Co., Ltd., 
Woori Global Asset Management Co., Ltd., Woori America Bank, PT Bank Woori 
Saudara Indonesia 1906 Tbk, Woori Global Markets Asia Limited, Woori Bank 
China Limited, AO Woori Bank, Banco Woori Bank do Brasil S.A., Korea BTL 
Infrastructure Fund, Woori Finance Cambodia PLC., Woori Finance Myanmar Co., 
Ltd., Wealth Development Bank, Woori Bank Vietnam Limited, WB Finance Co., 
Ltd., Woori Bank Europe, TUTU Finance-WCI Myanmar Co., Ltd., Woori Bank 
Principal and Interest Guaranteed Trust and Woori Bank Principal Guaranteed 
Trust (“Consolidated trusts”), Kumho Trust First Co., Ltd. and 62 SPCs, Heungkuk 
Woori Tech Company Private Placement Investment Trust No. 1 and 12 beneficiary 
certificates

Associates 

Woori Service Networks Co., Ltd., Korea Credit Bureau Co., Ltd., Korea Finance 
Security Co., Ltd., Lotte card Co., Ltd, Chin Hung International Inc., 2016KIF-
IMM Woori Bank Technology Venture Fund, K BANK Co., Ltd., Well to Sea No. 
3 Private Equity Fund, and others (Dongwoo C & C Co., Ltd. and 31 associates) 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019   
- 37 -

165

(2) Assets and liabilities from transactions with related parties are as follows (Unit: Korean Won in millions): 

Title of account

Cash and cash equivalents
Other financial assets
Allowance for credit losses
Other financial liabilities

December 31, 2019
43,670
1,229,181
(263)
601

Related party

Woori Bank

Woori Card Co., Ltd.

Woori FIS Co., Ltd. 

Woori Finance Research Institute 

Co., Ltd.

Woori Credit 
Information Co., Ltd.

Woori Fund Service 

Co., Ltd. 

Other financial assets
Other financial liabilities

Other financial assets
Other financial liabilities

Other financial assets
Other financial liabilities

Other financial assets

Other financial assets

37,754
267

1,386
190

21
1,320

568

556

64

Woori Service Networks Co., Ltd.

Other financial liabilities

(3) Gains or losses from transactions with related parties are as follows (Unit: Korean Won in millions):

Related party

Woori Bank

Title of account

Interest income
Dividend income
Interest expenses(*)
Fees and commissions expense
Impairment losses on credit loss
General and administrative expenses(*)

Woori FIS Co., Ltd.

General and administrative expenses

Woori Finance Research Institute 

Co., Ltd.

Fees and commissions expenses

Woori Service Networks Co., Ltd.

General and administrative expenses

For the period from 
January 11, 2019
(date of incorporation) 
to December 31, 2019
7,741
676,000
47
4
263
2,365

1,492

5,400

775

(*) The depreciation of right-of-use assets and interest expense of lease liabilities arising from lease transactions during 

the current term are included.

(4) The details of the right-of-use assets and lease liabilities due to lease transactions with related parties as of 

the end of the current tem are as follows (Unit: Korea Won in millions): 

Related party

Woori Bank

Title of account

Right-of-use assets(*)
Lease liabilities

(*) Asset retirement obligations due to lease transactions are included.

For the period from 
January 11, 2019 
(date of incorporation) 
to December 31, 2019
1,436
1,164

(5) There is no major borrowing and loan transactions with the related parties during the period from January 

11, 2019 (date of incorporation) to December 31, 2019. 

Woori OverviewBusiness OperationsSeparate Financial StatementsFinancial Review166

- 38 -

(6) There are no guarantees provided to the related parties. The unused commitments provided from the related 

parties are as follows (Unit: Korean Won in millions): 

Woori Card Co., Ltd.

December 31, 2019

Warranty

495

Unused commitments

(7) Details of compensation to key management are as follows (Unit: Korean Won in millions): 

Short-term employee benefits
Retirement benefit service costs
Share-based payment

Total

For the period from January 11, 2019 
(date of incorporation) 
to December 31, 2019

3,683
419
529
4,631

Key management includes registered executives and non-registered executives. As of December 31, 2019, 
there is no assets, liabilities, allowance and impairment loss due to credit losses from transactions with key 
management.

(8) Details of equity transactions with related parties for the period from January 11,2019 (date of 

incorporation) to December 31, 2019 are as follows (Unit: Korean Won in millions): 

Company

Transaction details

December 31, 2019

Purchase of investment interest Woori Bank

(Subsidiaries)

Purchase of investment interest Woori Bank

(Subsidiaries)

Purchase of investment interest Woori Bank

(Subsidiaries)

Woori Card Co. ltd stocks 
(Investments in subsidiaries) 
Woori investment bank 
stocks (Investments in 
subsidiaries)

Kukje Asset Trust Co.
stocks (Investments in 
subsidiaries) (*)

(*) After the acquisition of the shares, the name has changed to Woori Asset Trust Co., Ltd.

1,118,367

392,795

23,550

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 39 -

167

29. LEASES 

(1) Details of lease liability are as follows (Unit: Korean Won in millions): 

Lease payments
Within one year
After one year but within five years

December 31, 2019

1,341
249

(2) Total cash outflows from lease for the period from January 11, 2019 (date of incorporation) to December 

31, 2019 are as follows (Unit: Korean Won in millions): 

Cash outflows from lease

For the period from January 11, 2019
(date of incorporation) to December 31, 2019
1,289

(3) The Company recognized the amount of 95 million Won as the lease payments for low-value assets for the 
period from January 11, 2019 (date of incorporations) to December 31, 2019. There are no lease payments 
that are not included in total lease payments considered for lease liability measurement as they are short-
term leases. 

30. EVENTS AFTER THE REPORTING PERIOD 

The Coronavirus disease (COVID-19) outbreak in January, 2020 is having a negative impact on the global 
economy, including Korea. As a result, the macroeconomic environment is unstable overall. The Company is 
closing monitoring the situation; however, the impact on the Company due to the Coronavirus cannot be 
estimated as of the financial statements approval for the issuance date. 

Woori OverviewBusiness OperationsSeparate Financial StatementsFinancial ReviewDeloitte Anjin LLC 

9F., One IFC, 
10, Gukjegeumyung-ro, 
Youngdeungpo-gu, Seoul 
07326, Korea 

Tel: +82 (2) 6676 1000 
Fax: +82 (2) 6674 2114 
www.deloitteanjin.co.kr 

168

INDEPENDENT AUDITORS’ REPORT

INDEPENDENT AUDITORS’ REPORT

English Translation of a Report Originally Issued in Korean on March 16, 2020

To the Shareholders and the Board of Directors of Woori Financial Group Inc.

Report on the Audited Consolidated Financial Statements

Audit Opinion 

We  have  audited  the  accompanying  consolidated  financial  statements  of  Woori  Financial  Group  and  its 
subsidiaries (the “Group”), which comprise the consolidated statement of financial position as of December 
31, 2019 and December 31, 2018, respectively, and the consolidated statement of comprehensive income, 
consolidated statement  of  changes  in  equity  and  consolidated  statement  of  cash  flows, for  the  years  then 
ended, and a summary of significant accounting policies and other explanatory information.

In  our  opinion,  the  consolidated  financial  statements  present  fairly,  in  all  material  respects,  the  financial 
position  of  the  Group  as  of  December  31,  2019  and  December  31,  2018,  respectively,  and  its  financial 
performance and its cash flows for the years then ended in accordance with Korean International Financial 
Reporting Standards (“K-IFRS”).

Basis for Audit Opinion 

We  conducted  our  audits  in  accordance  with  the  Korean  Standards  on  Auditing  (“KSAs”).  Our 
responsibilities under those standards are further described in the Auditors Responsibilities for the Audit of 
the  Financial  Statements  section  of  our  report.  We  are  independent  of  the  Group  in  accordance with  the 
ethical  requirements,  including  those  related  to  independence,  that  are  relevant  to  our  audit  of  the 
consolidated financial statements in the Republic of Korea as required by prevailing audit regulations. We 
believe  that  the  audit  evidence  we  have  obtained  is  sufficient  and  appropriate  to  provide  a  basis  for  our 
opinion. 

Key Audit Matters 

The key audit matters are those matters that, in our professional judgment, were of most significance in our 
audit  of  the  consolidated  financial  statements  of  the  current  period.  These  matters  were  addressed  in  the 
context of our audit of the consolidated financial statements as a whole, and in forming our audit opinion 
thereon, and we do not provide a separate opinion on these matters.   

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019 
 
 
 
 
169

Allowance for credit loss in accordance with K-IFRS 1109 ‘Financial Instruments’

Key audit matter description 

As described in notes 2, 3, 4 and 10, the Group estimates and records an allowance for loans based on 
expected credit losses. In order to estimate expected credit losses, the Group segregated its portfolio in 
retail, corporate and credit card loans. Loans measured at amortized cost are KRW 272,607,264 million, 
with loan loss allowances of KRW 1,575,020 million, as of December 31, 2019. Both the individual and 
collective impairment methodologies must consider historical losses adjusted for forward looking 
information and include multiple scenarios for macroeconomic factors. The allowance for certain loans is 
measured, at least in part, based on the valuation of collaterals which must take into account an expectation 
of when and for how much the collateral will be sold.   

There was a significant amount of judgment required by management when determining the appropriateness 
of the forward looking and macroeconomic information used in the calculation of the expected losses in its 
loan portfolio.   

Given  the  level  of  subjectivity  and  judgment,  auditing  the  estimated  allowance  for  loan  losses  involved 
especially complex and subjective judgment. 

How the scope of our audit responded to the key audit matter 

Our audit procedures related to the assumptions and unobservable inputs used by management for the 
estimate of impaired loans included the following: 

•  We tested the design and operating effectiveness of controls over the appropriateness of the cash-flows 
estimated to be collected in individually significant loans, including the estimates of collateral values.   

•  We tested the design and operating effectiveness of the controls over the appropriateness of the models 
used to determine the calculation of the allowance for loan losses for collectively assessed loans and 
most importantly the determination of the relevant model and assumptions to incorporate forward 
looking and macro-economic information.

•  We used our credit specialists to assist us in challenging the reasonableness of the methodologies and 
inputs used in the calculation of the allowance for loan losses for collectively assessed loans, most 
importantly in determining the appropriateness of forward looking and macro-economic scenarios 
used by management.

•  We reperformed the client's estimates of future operating cash flows from borrowers with significant 
loans outstanding to determine the available cash flows to repay the loans. In addition, we challenged 
these estimates by searching for contradictory evidence available at the balance sheet date.

•  We selected samples of loans subject to individual assessments and performed the following: 

 Verified the appropriateness of the process of calculating future cash flows from borrowers 
with significant loans outstanding to determine the available cash flows to repay the loans. 

 With assistance of our appraisal specialists and using property auctions price information 
sources independently from the Group, we evaluated the reasonableness of cash flow 
estimates based on the future sale of collateral. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review170

Responsibilities of Management and the Those Charged with Governance for the Consolidated 
Financial Statements 

Management  is  responsible for  the  preparation  of  the accompanying  consolidated  financial  statements  in 
accordance  with  K-IFRS,  and  for  such  internal  control  as  they  determine  is  necessary  to  enable  the 
preparation  of  consolidated financial  statements that  are  free from  material  misstatement,  whether  due  to 
fraud or error. 

In preparing the consolidated financial statements, management of the Group is responsible for assessing the 
Group’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern 
and using the going concern basis of accounting unless management either intends to liquidate the Group or 
to cease operations, or has no realistic alternative but to do so. 

Those Charged with Governance is responsible for overseeing the Group’s financial reporting process. 

Auditor’s Responsibilities for the Audit of the Consolidated Financial Statements 

Our objectives are to obtain reasonable assurance about whether the consolidated financial statements as a 
whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that 
includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit 
conducted in accordance with KSAs will always detect a material misstatement when it exists. Misstatements 
can  arise  from  fraud  or  error  and  are  considered  material  if,  individually  or  in  the  aggregate,  they  could 
reasonably be expected to influence the economic decisions of users taken on the basis of these consolidated 
financial statements. 

As part of an audit in accordance with KSAs, we exercise professional judgment and maintain professional 
skepticism throughout the audit. We also: 

•  Identify and assess the risks of material misstatement of the consolidated financial statements, design 
and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and
appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting 
from  fraud  is  higher  than  for  one  resulting  from  error,  as  fraud  may  involve  collusion,  forgery, 
intentional omissions, misrepresentations, or the override of internal control.

•  Obtain an understanding of internal control relevant to the audit in order to design audit procedures that 
are  appropriate  in  the  circumstances,  but  not  for  the  purpose  of  expressing  an  opinion  on  the 
effectiveness of the Group’s internal control.

•  Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates 

and related disclosures made by management.

•  Conclude on the appropriateness of the management’s use of the going concern basis of accounting and, 
based  on  the  audit  evidence  obtained,  whether  a  material  uncertainty  exists  related  to  events  or 
conditions that may cast significant doubt on the Group’s ability to continue as a going concern. If we 
conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to 
the related disclosures in the consolidated financial statements or, if such disclosures are inadequate, to 
modify  our  opinion. Our  conclusions are  based  on  the  audit  evidence obtained  up  to  the date of  our 
auditor’s report. However, future events or conditions may cause the Group to cease to continue as a 
going concern.

•  Evaluate  the  overall  presentation,  structure  and  content  of  the  consolidated  financial  statements, 
including the disclosures, and whether the consolidated financial statements represent the underlying 
transactions and events in a manner that achieves fair presentation.

•  Obtain  sufficient  appropriate  audit  evidence  regarding  the  financial  information  of  the  entities  or 
business activities within the Group to express an opinion on the consolidated financial statements. We 
are  responsible  for  the  direction,  supervision  and  performance  of  the  group  audit.  We  are  solely 
responsible for our audit opinion.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019171

We communicate with the those Charged with Governance of the Group regarding, among other matters, the 
planned scope and timing of the audit and significant audit findings, including any significant deficiencies in 
internal control that we identify during our audit. 

We also provide the those Charged with Governance of the Group with a statement that we have complied 
with relevant ethical requirements, including those related to independence, and to communicate with them 
all  matters  that  may  reasonably  be  thought  to  bear  on  our  independence,  and  where  applicable,  related 
safeguards. 

From the matters communicated with those Charged with Governance, we determine those matters that were 
of  most  significance  in  the  audit  of  the  consolidated  financial  statements  of  the  current  period  and  are 
therefore the key audit matters. We describe these matters in our auditor’s report unless law or regulation 
precludes public disclosure about the matter. 

As  described  in  the  Note  43,  Woori  Financial  Group  Inc.  was  established  on  January  11,  2019  as  a
comprehensive transfer with shareholders of Woori Bank, Woori Finance Research Institute Co., Ltd., Woori 
FIS Co., Ltd., Woori Fund Service Co., Ltd., Woori Credit Information Co., Ltd., and Woori Private Equity 
Asset Management Co., Ltd. Under the deal, Woori Bank and its subsidiaries were incorporated into wholly-
owned subsidiaries of Woori Financial Group Inc., while Woori Financial Group Inc. was listed on the Korea 
Exchange on February 13, 2019, replacing Woori Bank's shares in the company. American Depository Shares 
(ADS) has also been traded on the New York Stock Exchange as the underlying common stock since the 
same date. Therefore, consolidated financial statements for the comparing period ended 31 December 2018 
are consolidated financial statements of Woori Bank, which have been adjusted as before the classification 
of assets held for sale for the Woori Finance Research Institute Co., Ltd., Woori FIS Co., Ltd., Woori Fund 
Service Co., Ltd., Woori Credit Information Co., Ltd., and Woori Private Equity Asset Management Co., Ltd. 
except Woori Bank. 

In accordance with the Korean Standard on Auditing, We audited the consolidated statement of financial 
position as of December 31, 2018, consolidated statement of comprehensive income, consolidated statement 
changes in equity and consolidated statement of cash flows for the fiscal year ending the same date. The audit 
report of Woori Bank as of December 31, 2018 was issued with an unqualified opinion on March 19, 2019. 

The engagement partner on the audit resulting in this independent auditor’s report is Tae Jin Jo 

March 16, 2020 

Notice to Readers 

This  report  is  effective  as  of  March  16,  2020  the  auditors’  report  date.  Certain  subsequent  events  or 
circumstances may have occurred between the auditors’ report date and the time the auditors’ report is read. 
Such events or circumstances could significantly affect the consolidated financial statements and may result 
in modifications to the auditors’ report.

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review172

WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF FINANCIAL POSITION
WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF FINANCIAL POSITION 
AS OF DECEMBER 31, 2019 AND 2018
AS OF DECEMBER 31, 2019 AND 2018   

Cash and cash equivalents (Note 6) 
Financial assets at fair value through profit or loss (“FVTPL”)   

(Notes 4, 7, 11, 12, 18 and 26) 

ASSETS 

Financial assets at fair value through other comprehensive income(“FVTOCI”) 

(Notes 4, 8, 11, 12, and 18) 

Securities at amortized cost (Notes 4, 9, 11, 12 and 18) 
Loans and other financial assets at amortized cost (Notes 4, 10, 11, 12, 18 and 41) 
Investments in joint ventures and associates (Note 13) 
Investment properties (Note 14) 
Premises and equipment (Notes 15 and 18) 
Intangible assets and goodwill (Note 16) 
Assets held for distribution (sale) (Note 17) 
Net defined benefit asset (Note 24) 
Current tax assets (Note 38) 
Deferred tax assets (Note 38) 
Derivative assets (Designated for hedging) (Notes 4,11,12 and 26) 
Other assets (Notes 19 and 41) 

Total assets 

LIABILITIES 

Financial liabilities at FVTPL (Notes 4, 11, 12, 20 and 26) 
Deposits due to customers (Notes 4,11,21 and 41) 
Borrowings (Notes 4, 11, 12 and 22) 
Debentures (Notes 4, 11 and 22) 
Provisions (Notes 23, 40 and 41) 
Net defined benefit liability (Note 24) 
Current tax liabilities (Note 38) 
Deferred tax liabilities (Note 38) 
Derivative liabilities (Designated for hedging) (Notes 4,11,12 and 26) 
Other financial liabilities (Notes 4,11,12, 25 and 41) 
Other liabilities (Notes 25 and 41) 

Total liabilities 

(Continued) 

  December 31,   
2019 
(Korean Won in millions) 

December 31,   
2018(Note 43) 

6,392,566 

6,747,894 

8,069,144 

6,126,316 

27,730,531 
20,320,539 
293,717,693 
806,360 
280,239 
3,364,716 
844,110 
10,556 
2,582 
47,367 
39,544 
121,131 
233,646 
361,980,724 

2,958,302 
264,685,578 
18,998,920 
30,858,055 
443,980 
92,470 
182,690 
134,322 
6,837 
17,706,767 
420,471 
336,488,392 

18,063,423 
22,932,559 
282,457,578 
361,766 
378,196 
2,450,492 
597,520 
17,912 
- 
20,730 
59,641 
35,503 
197,653 
340,447,183 

2,282,686 
248,690,939 
16,202,986 
28,735,862 
391,313 
173,109 
159,078 
18,156 
51,408 
21,442,524 
346,078 
318,494,139 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
173

WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF FINANCIAL POSITION
WOORI FINANCIAL GROUP INC.AND SUBSIDIARIES 
AS OF DECEMBER 31, 2019 AND 2018 (CONTINUED)
CONSOLIDATED STATEMENTS OF FINANCIAL POSITION 
AS OF DECEMBER 31, 2019 AND 2018 (CONTINUED) 

  December 31,   

December 31,   
2018(Note 43) 

2019 
(Korean Won in millions) 

EQUITY 

Owners’ equity (Note 28) 

Capital stock 
Hybrid securities 
Capital surplus   
Other equity 
Retained earnings 

Regulatory reserve for credit loss as of December 31, 2019 and 2018 is 
2,356,246 million Won and 2,578,457 million Won, respectively 

Regulatory reserve for credit loss to be reserved as of December 31, 2019 and 
2018 is 191,301 million Won and (-) 222,211 million Won, respectively 

Planned provision of regulatory reserve for credit loss as of December 31, 
2019 and 2018 is 191,301 million Won and (-) 222,211 million Won, 
respectively 

Non-controlling interests 

Total equity 
Total liabilities and equity 

See accompanying notes 

21,510,370   
3,611,338   
997,544   
626,295   
(2,249,322)  

21,739,931 
3,381,392 
3,161,963 
285,889 
(2,213,970) 

18,524,515   
3,981,962   
25,492,332   
361,980,724   

17,124,657 
213,113 
21,953,044 
340,447,183 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
174

WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
FOR THE YEARS ENDED DECEMBER 31, 2019 AND 2018

WOORI FINANCIAL GROUP INC.AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME 

FOR THE YEARS ENDED DECEMBER 31, 2019 AND 2018 

Interest income 

Financial assets at FVTPL   
Financial assets at FVTOCI 
Financial assets at amortized cost 

Interest expense 
Net interest income (Notes 11, 30 and 41) 

Fees and commissions income 
Fees and commissions expense 
Net fees and commissions income (Notes 11, 31 and 41) 

Dividend income (Note 32) 
Net gain on financial instruments at FVTPL   

(Notes 11 and 33) 

Net gain on financial assets at FVTOCI (Notes 11 and 34) 
Net gain arising on financial assets at amortized cost  
Net gain on disposals of securities at amortized cost 
Net gain on disposals of loans and other financial assets at 
amortized cost 

Impairment losses due to credit loss (Notes 11, 35 and 41) 
General and administrative expenses (Notes 36 and 41) 
Other net operating expenses (Notes 36 and 41) 
Operating income 

Share of gain of joint ventures and associates 
Other non-operating income (expense) 
Non-operating income (expense) (Note 13 and 37) 

2019 

2018(Note 43) 

(Korean Won in millions, 
except for per share data) 

10,576,770   
50,619   
474,751   
10,051,400   
(4,683,064)  
5,893,706   

1,709,326   
(606,698)  
1,102,628   

107,959   

25,455   
11,015   
102,115   
-   

102,115   
(374,244)  
(3,766,077)  
(302,581)  
2,799,976   

83,997   
(160,924)  
(76,927)  

9,684,499   
54,243   
280,371   
9,349,885   
(4,033,548)  
5,650,951   

1,680,764   
(610,790)  
1,069,974   

90,552   

214,443   
2,047   
79,532   
431   

79,101   
(329,574)  
(3,624,033)  
(394,591)  
2,759,301   

3,019   
42,552   
45,571   

Net income before income tax expense  

2,723,049   

2,804,872   

Income tax expense (Note 38) 

(685,453)  

(753,223)  

(Continued) 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
   
   
 
 
 
   
   
 
 
 
   
   
 
 
 
175

WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME 
FOR YEARS ENDED DECEMBER 31, 2019 AND 2018 (CONTINUED)
FOR YEARS ENDED DECEMBER 31, 2019 AND 2018 (CONTINUED) 

Net income   

(Net income after the provision of regulatory reserve for 
credit loss for the years ended December 31, 2019 and 2018, 
is 1,846,295 million Won and 2,010,774 million Won, 
respectively) (Note 28) 

Items that will not be reclassified to profit or loss: 

Net loss on valuation of equity securities at FVTOCI  
Net gain on valuation of financial liabilities designated at 

FVTPL due to own credit risk 

Remeasurement gain (loss) related to defined benefit plan  

Items that may be reclassified to profit or loss: 

Net gain on valuation of debt securities at FVTOCI 
Share of other comprehensive gain of joint ventures and 

associates 

Net gain(loss) on foreign currency translation of foreign 

operations 

Net loss on valuation of cash flow hedge 
Other comprehensive income on valuation of assets held for 

sale 

Other comprehensive income(loss), net of tax 

2019 

2018(Note 43) 

(Korean Won in millions, 
except for per share data) 

2,037,596 

2,051,649 

(58,129)   

- 

(34,648)   
(92,777)   

43,988 

613 

101,781 

(1,823)   

- 
144,559 

51,782 

(30,855)   

100 
(84,629)   
(115,384)   

33,360 

2,958 

(4,379)   
(4,646)   

(4,145)   
23,148 

(92,236)   

Total comprehensive income 

2,089,378 

1,959,413 

Net income attributable to: 

Net income attributable to shareholders 
Net income attributable to non-controlling interests 

Total comprehensive income attributable to: 

Comprehensive income attributable to shareholders 
Comprehensive income attributable to 
  non-controlling interests 

Earnings per share (Note 39) 

1,872,207 
165,389 

2,033,182 
18,467 

1,914,393 

1,943,885 

174,985 

15,528 

Basic and diluted earnings per share (In Korean Won) 

2,727 

2,796 

See accompanying notes 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
176

WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY
FOR YEARS ENDED DECEMBER 31, 2019 AND 2018

WOORI FINANCIAL GROUP INC.AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY 
FOR YEARS ENDED DECEMBER 31, 2019 AND 2018 

January 1, 2018
Cumulative effect of change in accounting 

policy

Adjusted balance, beginning of period
Net income 
Dividends to common stocks
Change in capital of subsidiaries
Net gain on valuation of financial liabilities 

designated as at FVTPL due to own credit risk
Changes in other comprehensive income due to 

redemption of financial liabilities designated as 
at FVTPL

Net gain (loss) on valuation of financial assets 

at FVTOCI

Changes in other comprehensive income due 
to disposal of equity securities at FVTOCI

Changes in capital due to equity method
Loss on foreign currency translation of 

foreign operations

Loss on valuation of cash flow hedge
Remeasurement loss related to defined benefit 

plan

Capital related to assets held for distribution 

(sale) (Note 43)

Dividends to hybrid securities
Issuance of hybrid securities
Redemption of hybrid securities
Appropriation of retained earnings
December 31, 2018

January 1, 2019
Exchange of non-controlling interests in 

hybrid securities

Net income
Dividends to common shares
Changes in subsidiaries’ capital
Net loss on valuation of financial assets at 

FVTOCI

Changes in other comprehensive income due 
to disposal of equity securities at FVTOCI

Changes in capital due to equity method
Gain on foreign currency translation of 

foreign operations

Loss on valuation of cash flow hedge
Remeasurement loss related to defined benefit 

plan

Comprehensive stock exchange(Note 1)
Acquisition of subsidiaries
New stocks issue cost 
Net increase of treasury stocks
Dividends to hybrid securities
Issuance of hybrid securities
Redemption of hybrid securities
Appropriation of retained earnings
Other changes in consolidated capital
December 31, 2019

Capital
Stock

Hybrid 
securities
(Korean Won in millions)
3,017,888
3,381,392

Capital
surplus

Other
equity

Retained 
earnings

Shareholder
’s equity in 
total

Non-
controlling 
interests

Total
equity

285,880

(1,939,274)

15,620,006 20,365,892

199,008

20,564,900

-
3,381,392
-
-
-

-
3,017,888
-
-
-

-
285,880
-
-
9

(392,176)
(2,331,450)
-
-
-

177,091

(215,085)
15,797,097 20,150,807
2,033,182
(336,636)
9

2,033,182
(336,636)
-

723
199,731
18,467
(2,128)
(18)

(214,362)
20,350,538
2,051,649
(338,764)
(9)

-

-

-

-
-

-
-

-

-

-

-

-
-

-
-

-

-

-

-

-
-

-
-

-

-
-
-
-
-
3,381,392

-
-
398,707
(254,632)
-
3,161,963

-
-
-
-
-
285,889

100

(4)

2,733

(1,009)
2,958

(1,929)
(4,646)

(84,368)

(4,145)
-
-
(368)
208,158
(2,213,970)

-

4

-

1,009
(10,647)

-
-

-

100

-

-

-

100

-

2,733

(228)

2,505

-
(7,689)

(1,929)
(4,646)

-
-

(2,450)
-

-
(7,689)

(4,379)
(4,646)

(84,368)

(261)

(84,629)

-
(151,194)
-
-
(208,158)

(4,145)
(151,194)
398,707
(255,000)
-
17,124,657 21,739,931

-
-
-
-
-
213,113

(4,145)
(151,194)
398,707
(255,000)
-
21,953,044

3,381,392

3,161,963

285,889

(2,213,970)

17,124,657 21,739,931

213,113

21,953,044

-
-
-
-

-

-
-

-
-

-
229,946
-
-
-
-
-
-
-
-
3,611,338

(3,161,963)
-
-
-

-
-
-
438

-
-
-
-

-
1,872,207
(437,626)
-

(3,161,963)
1,872,207
(437,626)
438

3,161,963
165,389
(2,014)
(50)

-
2,037,596
(439,640)
388

-

-
-

-
-

-
-
-
-
-
-
997,544
-
-
-
997,544

-

(14,101)

-

(14,101)

(40)

(14,141)

-
1,153

-
-

29,368
613

91,748
(1,823)

(29,368)
-

-
-

-
1,766

91,748
(1,823)

-
351,663
-
(12,848)
-
-
-
-
-
-
626,295

(34,251)
-
-
-
4,245
-
-
(277)
368
(111,242)
(2,249,322)

-
-
-
-
-
(4,362)
-
-
(368)
(625)
18,524,515

(34,251)
581,609
-
(12,848)
4,245
(4,362)
997,544
(277)
-
(111,867)
21,510,370

-
-

-
1,766

10,033
-

101,781
(1,823)

(397)
-
69,534
-
-
(134,421)
658,470
(159,618)
-
-
3,981,962

(34,648)
581,609
69,534
(12,848)
4,245
(138,783)
1,656,014
(159,895)
-
(111,867)
25,492,332

See accompanying notes 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019177

WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF CASH FLOWS 
FOR THE YEARS ENDED DECEMBER 31, 2019 AND 2018
FOR THE YEARS ENDED DECEMBER 31, 2019 AND 2018 

Cash flows from operating activities: 
Net income 
Adjustments to net income: 

Income tax expense 
Interest income 
Interest expense 
Dividend income 

Additions of expenses not involving cash outflows: 

Impairment loss due to credit loss 
Loss on financial assets at FVTOCI 
Loss on derivatives (designated for hedge) 
Loss on fair value hedge   
Loss on other provisions 
Loss on valuation of investments in joint ventures and associates 
Loss on disposal of investments in joint ventures and associates 
Retirement benefit 
Depreciation and amortization 
Loss on disposal of premises and equipment, intangible assets and other assets 
Impairment loss on premises and equipment, intangible assets and other assets 

Deductions of income not involving cash inflows: 
Gain on valuation of financial assets at FVTPL 
Gain on redemption of debentures 
Gain on securities at FVTOCI 
Gain on securities at amortized cost 
Gain on derivatives (designated for hedge) 
Gain on fair value hedge 
Gain on other provisions 
Gain on valuation of investments in joint ventures and associates 
Gain on disposal of investments in joint ventures and associates 
Gain on disposal of premises and equipment, intangible assets and other assets 
Reversal of impairment loss on premises and equipment, intangible assets and other 

assets 

Changes in operating assets and liabilities: 

Financial instruments at FVTPL 
Loans and other financial assets at amortized cost 
Other assets 
Deposits due to customers 
Provisions 
Net defined benefit liability 
Other financial liabilities 
Other liabilities 

Cash received from operating activities: 

Interest income received 
Interest expense paid 
Dividends received 
Income tax paid 

Net cash provided by operating activities 

(Continued) 

2019 

2018(Note 43) 

(Korean Won in millions) 

2,037,596   

2,051,649 

685,453 
(10,576,770)   
4,683,064 
(107,959)   
(5,316,212)   

753,223 
(9,684,499) 
4,033,548 
(90,552) 
(4,988,280) 

374,244 
1,375 
3,686 
86,214 
129,682 
19,778 
- 
165,125 
505,718 
3,433 
28,295 
1,317,550 

246,175 
- 
12,390 
- 
126,651 
231 
3,302 
103,775 
- 
1,632 

103 
494,259 

(506,772)  
(11,265,714)   

86,237 
15,407,222 

(63,751)   
(293,008)   
(4,719,399)   
30,693 
(1,324,492)   

10,478,357 
(4,383,916)   
107,940 
(552,215)   
5,650,166 
1,870,349 

329,574 
1,053 
36,483 
17,299 
28,350 
22,772 
2,931 
142,712 
272,550 
1,160 
87 
854,971 

215,711 
1,597 
3,100 
431 
35,810 
42,797 
2,014 
25,791 
50,511 
30,278 

761 
408,801 

670,872 
(15,718,714) 
32,328 
13,995,747 
(11,920) 
(135,313) 
7,411,617 
96,900 
6,341,517 

9,617,201 
(3,847,275) 
90,651 
(551,560) 
5,309,017 
9,160,073 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
178

WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF CASH FLOWS   
FOR THE YEARS ENDED DECEMBER 31, 2019 AND 2018 (CONTINUED)
FOR THE YEARS ENDED DECEMBER 31, 2019 AND 2018 (CONTINUED) 

Cash flows from investing activities:

Cash in-flows from investing activities:
Disposal of financial assets at FVTPL
Disposal of financial assets at FVTOCI
Redemption of securities at amortized cost
Disposal of investments in joint ventures and associates
Disposal of investment properties
Disposal of premises and equipment
Disposal of intangible assets
Disposal of assets held for distribution (sale) 

Cash out-flows from investing activities:
Net cash out-flows of business combination
Acquisition of financial assets at FVTPL
Acquisition of financial assets at FVTOCI
Acquisition of securities at amortized cost
Acquisition of investments in joint ventures and associates
Acquisition of investment properties
Acquisition of premises and equipment
Acquisition of intangible assets

Net cash used in investing activities

Cash flows from financing activities:

Cash in-flows from financing activities:
Increase in borrowings
Issuance of debentures
Issuance of hybrid securities
Retirement of treasury stocks

Cash out-flows from financing activities:
Cash out-flows from hedging activities
Decrease in borrowings
Redemption of debentures
Redemption of lease liabilities
New stock issue cost
Acquisition of treasury stocks
Dividends paid
Redemption of hybrid securities
Dividends paid to hybrid securities
Dividends paid to non-controlling interest
Capital reduction with consideration for non-controlling interest

Net cash provided by financing activities

2019

2018(Note 43)

(Korean Won in millions)

11,357,056
14,303,197
8,709,947
30,098
193
7,735
939
5,608
34,414,773

296,813
11,823,630
23,775,062
6,092,078
389,096
70,346
429,547
126,342
43,002,914
(8,588,141)

14,467,287
25,510,713
1,656,014
760,101
42,394,115

5,520
11,385,530
23,651,950
217,867
17,337
184,164
437,626
160,000
161,052
2,014
50
36,223,110
6,171,005

11,919,335
9,146,307
9,426,757
51,435
3,512
5,545
9,199
80,347
30,642,437

134,967
12,322,160
13,275,429
15,622,847
48,272
15,195
118,668
176,067
41,713,605
(11,071,168)

9,606,126
21,505,849
398,707
-
31,510,682

-
8,349,005
20,903,518
-
-
-
336,636
255,000
147,625
2,128
-
29,993,912
1,516,770

Net decrease in cash and cash equivalents

(546,787)

(394,325)

Cash and cash equivalents, beginning of the period

6,747,894

6,908,286

Effects of exchange rate changes on cash and cash equivalents

191,459

233,933

Cash and cash equivalents, end of the period (Note 6)

6,392,566

6,747,894

See accompanying notes

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019 
 
 
 
 
179

WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2019 AND 2018

WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2019 AND 2018 

1. GENERAL

(1) Summary of the parent company   

Woori Financial Group, Inc. (hereinafter referred to the “Group” ) is primarily aimed at controlling subsidiaries 
that operate in the financial industry or those that are closely related to the financial industry through the 
ownership of shares and was established on January 11, 2019 under the Financial Holding Company Act through 
the comprehensive transfer with shareholders of Woori Bank, Woori FIS Co., Ltd., Woori Finance Research 
Institute Co., Ltd., Woori Credit Information Co., Ltd., Woori Fund Services Co., Ltd. and Woori Private Equity 
Asset Management Co. Ltd. The headquarters of the company is located at 51, Sogong-ro, Jung-gu, Seoul, 
Korea, and the capital is 3,611,338 million Won as of the end of the current term while the Korea Deposit 
Insurance Corp. (KDIC), the company’s largest shareholder, owns 124,604,797 shares (17.25%) of the 
company’s stocks issued. The company’s stocks were listed on the Korea Exchange on February 13, 2019, and 
its American Depository Shares (ADS) are also being traded as the underlying common stock on the New York 
Stock Exchange since the same date. 

The details of stock transfer from the company and subsidiaries as of incorporation are as follows (Unit: Number 
of shares) 

Stock transfer company

Woori Bank
Woori FIS Co., Ltd.
Woori Finance Research Institute Co., Ltd.
Woori Credit Information Co., Ltd.
Woori Fund Service Co., Ltd.
Woori Private Equity Asset Management Co., 

Ltd.

Total number of 
issued shares

Exchange ratio
per share

Number of Parent
company’s stocks

676,000,000
4,900,000
600,000
1,008,000
2,000,000

6,000,000

1.0000000
0.2999708
0.1888165
1.1037292
0.4709031

0.0877992

676,000,000
1,469,857
113,289
1,112,559
941,806

526,795

As of August 1, 2019, the parent company acquired a 73% interest in Tongyang Asset Management Co. and 
changed the name to Woori Asset Management Corp. Also, as of August 1, 2019, the parent company gained 
100% control of ABL Asset Management Co., Ltd., added it as a consolidated subsidiary and changed the name 
to Woori Global Asset Management Co., Ltd. on December 6, 2019. 

The parent company paid 598,391 million Won in cash and 42,103,377 new shares of the parent company to 
acquire 100% interest of Woori Card Co., Ltd. from its subsidiary Woori Bank on September 10, 2019. On the 
same date, the company also acquired 59.83% interest of Woori Investment Bank Co., Ltd. from Woori Bank 
with 392,795 million Won in cash. 

As of December 30, 2019, the parent acquired a 67.2% interest (excluding treasury stocks, 51% interest 
including treasury stocks) in Woori Asset Trust Co., Ltd (formerly Kukje Asset Trust Co., Ltd) and added it as a 
consolidated subsidiary at the end of 2019. 

(2) The companies and subsidiaries (hereinafter ‘consolidated company’) as of December 31, 2019 and 2018 

are as follows: 

Subsidiaries
Woori Financial Group Inc.
Woori Bank
Woori Card Co., Ltd. 
Woori Investment Bank Co., Ltd.

Woori FIS Co., Ltd.

Main business

Percentage of ownership 
(%)

December 
31, 2019

December
31, 2018

Financial 
statements date 
of use

Location

Bank
Finance
Other credit finance business
System software development 
& maintenance

100.0
100.0
59.8

100.0

-
-
-

-

Korea
Korea
Korea

December 31
December 31
December 31

Korea

December 31

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review180

- 2 -

Subsidiaries

Main business

Percentage of ownership 
(%)

December 
31, 2019

December
31, 2018

Woori Finance Research Institute Co., 

Ltd.

Woori Credit Information Co., Ltd. 
Woori Fund Service Co., Ltd.
Woori Asset Trust Co., Ltd. (*1)
Woori Asset Management Corp.
Woori Private Equity Asset Management 

Co., Ltd.

Woori Global Asset Management Co., 

Ltd.

Woori Bank

Woori Card Co., Ltd.
Woori Investment Bank Co., Ltd.

Woori FIS Co., Ltd.
Woori Finance Research Institute Co., 

Ltd.

Woori Credit Information Co., Ltd.
Woori Fund Service Co., Ltd.
Woori Private Equity Asset Management 

Co., Ltd.

Woori America Bank
Woori Global Markets Asia Limited
Woori Bank China Limited
AO Woori Bank
PT Bank Woori Saudara Indonesia 1906 

Tbk

Banco Woori Bank do Brasil S.A.
Korea BTL Infrastructure Fund
Woori Finance Cambodia PLC.
Woori Finance Myanmar Co., Ltd.
Wealth Development Bank
Woori Bank Vietnam Limited
WB Finance Co., Ltd.
Woori Bank Europe
Kumho Trust First Co., Ltd. (*2)
Asiana Saigon Inc. (*2)
KAMCO Value Recreation First 

Securitization Specialty Co., Ltd. (*2)

Hermes STX Co., Ltd. (*2)
BWL First Co., LLC (*2)
Deogi Dream Fourth Co., Ltd. (*2)
Jeonju Iwon Ltd. (*2)
Wonju I one Inc. (*2)
Heitz Third Co., Ltd. (*2)
Woorihansoop 1st Co., Ltd. (*2)
Electric Cable First Co., Ltd. (*2)
Woori International First Co., Ltd. (*2)
Woori WEBST 1st Co., Ltd. (*2)
Wibihansoop 1st Co., Ltd. (*2)
Uri QS 1st Co., Ltd. (*2)
Uri Display 1st Co., Ltd. (*2)
Tiger Eyes 2nd Co., Ltd. (*2)
Woori Serveone 1st Co., Ltd. (*2)
Uri Display 2nd Co., Ltd. (*2)
Woori the Colony Unjung Securitization 

Specialty Co., Ltd. (*2)

Woori Dream 1st Co., Ltd. (*2)
Woori Dream 2nd Co., Ltd. (*2)
Woori H 1st Co., Ltd. (*2)
Woori HS 1st Co., Ltd.
Woori HS 2nd Co., Ltd. (*2)
Woori Sinnonhyeon 1st Inc. (*2)
Woori K 1st Co., Ltd. (*2)
Uri S 1st Co., Ltd. (*2)
Smart Casting Inc. (*2)
Uri Display 3rd Co., Ltd. (*2)

Other service business
Credit information
Finance
Real-estate
Finance

Finance

Finance

Finance
Other credit finance business
System software development 
& maintenance

Other service business
Credit information
Finance

Finance
Finance
Finance
Finance
Finance

Finance
Finance
Finance
Finance
Finance
Finance
Finance
Finance
Finance
Asset securitization
Asset securitization

Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization

Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization

100.0
100.0
100.0
67.2
73.0

100.0

100.0

-
-

-

-
-
-

-
100.0
100.0
100.0
100.0

79.9
100.0
99.9
100.0
100.0
51.0
100.0
100.0
100.0
0.0
0.0

15.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0

0.0
0.0
0.0
0.0
-
0.0
0.0
0.0
0.0
0.0
0.0

Financial 
statements date 
of use

December 31
December 31
December 31
December 31
December 31

Location

Korea
Korea
Korea
Korea
Korea

Korea

December 31

Korea

December 31

-
-
-
-
-

-

-

100.0
59.8

Korea
Korea

December 31
December 31

100.0

Korea

December 31

100.0
100.0
100.0

Korea
Korea
Korea

December 31
December 31
December 31

Korea
America

December 31
100.0
December 31
100.0
100.0 Hong Kong December 31
December 31
100.0
December 31
100.0

China
Russia

Brazil 
Korea

79.9
100.0
99.9

Indonesia December 31
December 31
December 31
100.0 Cambodia December 31
100.0 Myanmar December 31
51.0 Philippines  December 31
Vietnam  December 31
100.0
100.0 Cambodia  December 31
Germany December 31
100.0
December 31
0.0
December 31
0.0

Korea
Korea

15.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0

0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
-

Korea
Korea
Korea 
Korea 
Korea 
Korea 
Korea 
Korea 
Korea 
Korea 
Korea 
Korea 
Korea
Korea
Korea
Korea
Korea

Korea
Korea
Korea
Korea
Korea
Korea
Korea
Korea
Korea
Korea
Korea

December 31
December 31
December 31
December 31
December 31
December 31
December 31
December 31
December 31
December 31
December 31
December 31
December 31
December 31
December 31
December 31
December 31

December 31
December 31
December 31
December 31
December 31
December 31
December 31
December 31
December 31
December 31
December 31

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 3 -

Main business
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization

Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Asset securitization
Securities investment and 
others
Securities investment and 
others
Securities investment and 
others
Securities investment and 
others
Securities investment and 
others
Securities investment and 
others

Securities investment and 
others
Securities investment and 
others
Trust

Trust

Asset securitization

Asset securitization

Asset securitization

Asset securitization

Asset securitization

Asset securitization

Asset securitization

Asset securitization

Asset securitization
Asset securitization
Asset securitization

181

Percentage of ownership 
(%)

December 
31, 2019

0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0

0.0
0.0
0.0
0.0
0.0
0.0
0.0

December
31, 2018
-
-
-
-
-
-
-
-
-
-
-
-

-
-
-
-
-
-
-

Financial 
statements date 
of use
December 31
December 31
December 31
December 31
December 31
December 31
December 31
December 31
December 31
December 31
December 31
December 31

December 31
December 31
December 31
December 31
December 31
December 31
December 31

Location
Korea
Korea
Korea
Korea
Korea
Korea
Korea
Korea
Korea
Korea
Korea
Korea
Marshall 
islands
Korea
Korea
Korea
Korea
Korea
Korea

100.0

100.0

Korea

December 31

98.5

97.3

98.5

Korea

December 31

97.3

England

December 31

75.0

99.0

99.4

99.9

99.3
0.0

0.0

54.6

0.0

5.0

5.0

5.0

5.0

5.0

5.0

5.0
0.0
0.0

75.0

Korea

December 31

-

-

-

-
0.0

0.0

-

-

5.0

5.0

5.0

5.0

5.0

5.0

-
-
-

Korea

December 31

Korea

December 31

Korea

December 31

Korea
Korea

December 31
December 31

Korea

December 31

Luxembourg December 31

Belgium

December 31

Korea

December 31

Korea

December 31

Korea

December 31

Korea

December 31

Korea

December 31

Korea

December 31

Korea
Korea
Korea

December 31
December 31
December 31

Finance

100.0

100.0 Myanmar December 31

Asset securitization

Asset securitization

0.5

0.5

0.5

0.5

Korea

December 31

Korea

December 31

Subsidiaries

TY 1st Co., Ltd. (*2)
Woori HJ 2nd Co., Ltd. (*2)
Woori-HJ 3rd Co., Ltd. (*2)
Uri K 2nd Co., Ltd. (*2)
Woori KC No.1 Co., Ltd. (*2)
Woori Lake 1st., Ltd. (*2)
Woori QSell 2nd Co., Ltd. (*2)
Quantum Jump the 1st Co., Ltd. (*2)
Quantum Jump the 2nd Co., Ltd. (*2)
Woori BK the 1st Co., Ltd. (*2)
Woori-HC 1st Co., Ltd. (*2)
Wivi Synergy 1st Co., Ltd. (*2)
ATLANTIC TRANSPORTATION 1 

S.A. (*2)

Woori Gongdeok First Co., Ltd. (*2)
HD Project Co., Ltd. (*2)
Woori HW 1st Co., Ltd. (*2)
Woori HC 2nd Co., Ltd. (*2)
Woori Dream 3rd Co., Ltd. (*2)
Woori SJS 1st Co., Ltd. (*2)
G5 Pro Short-term Bond Investment Fund 

13 (*3)

Heungkuk Global Private Placement 

Investment Trust No. 1 (*3)

AI Partners UK Water Supply Private 

Placement Investment Trust No.2 (*3)
Consus Sakhalin Real Estate Investment 

Trust 1st (*3)

Multi Asset Global Real Estate 
Investment Trust No. 5-2 (*3)

Igis Australia Investment Trust No. 209-1

(*3)

Woori Global Development Infrastructure 
Synergy Company Private Placement 
Investment Trust No.1 (*3)

IGIS Global Private Placement Real 

Estate Fund No. 316-1 (*3)
Principal Guaranteed Trust (*4)
Principal and Interest Guaranteed Trust 

(*4)

Multi Asset Global Real Estate Investment 

Trust No. 5-2:
MAGI No.5 LuxCo S.a.r.l. (*2)

MAGI No.5 LuxCo S.a.r.l.:
ADP 16 Brussels (*2)

Woori Investment Bank Co., Ltd.:

Dongwoo First Securitization Specialty 

Co., Ltd. (*2)

Seari First Securitization Specialty Co., 

Ltd. (*2)

Seari Second Securitization Specialty 

Co., Ltd. (*2)

Namjong 1st Securitization Specialty Co.,

Ltd. (*2)

Bukgeum First Securitization Specialty 

Co., Ltd. (*2)

Bukgeum Second Securitization Specialty 

Co., Ltd. (*2)

WS1909 Securitization Specialty Co., 

Ltd. (*2)

One Punch Korea the 1st Co., Ltd. (*2).
One Punch blue the 1st Co., Ltd. (*2)

Woori Card Co., Ltd.:

TUTU Finance –WCI Myanmar Co., Ltd.
Woori Card one of 2017-1 Securitization 

Specialty Co., Ltd. (*2)

Woori Card one of 2017-2 Securitization 

Specialty Co., Ltd. (*2)

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review182

- 4 -

Subsidiaries
Woori Card one of 2018-1 Securitization 

Specialty Co., Ltd. (*2)

WOORI CARD 2019-1 ASSET 

SECURITIZATION SPECIALTY CO., 
LTD. (*2)

Woori Private Equity Asset Management 

Co., Ltd. and Woori Investment Bank Co., 
Ltd.:
Japanese Hotel Real Estate Private Equity 

Fund 1 (*3)

Woori Asset Management Corp.:

Woori china convertible bond fund (*3)

Woori Global Asset Management Co.,Ltd.:
WOORIG China Value Equity (C/C(F)) 

(*3)

Woori Bank, Woori Investment Bank Co., 

Ltd and Woori Private Equity Asset 
Management Co., Ltd.: 
Woori Innovative Growth Professional 
Investment Type Private Investment 
Trust No.1(*3)

Woori bank and Woori Investment Bank 

Co., Ltd.:
Heungkuk Woori Tech Company Private 
Placement Investment Trust No. 1 (*3)

Main business

Asset securitization

Asset securitization

Securities investment and 
others

Securities investment and 
others

Securities investment and 
others

Securities investment and 
others

Securities investment and 
others

Percentage of ownership 
(%)

December 
31, 2019

December
31, 2018

Financial 
statements date 
of use

Location

0.5

0.5

45.5

98.6

95.1

60.0

0.5

Korea

December 31

-

-

-

-

-

Korea

December 31

Korea

December 31

Korea

December 31

Korea

December 31

Korea

December 31

100.0

98.0

Korea

December 31

(*1) As of December 31, 2018, Woori bank held 8.6% interest and hold 67.2% interest as of December 31, 2019 as 

acquiring 58.6% interests additionally during current period. 

(*2) The entity is a structured entity for the purpose of asset securitization. Although the Group is not a majority 

shareholder, the Group 1) has the power over the investee, 2) is exposed to or has rights to variable returns from its 
involvement with the investee, and 3) has the ability to use its power to affect its returns. 

(*3) The entity is a structured entity for the purpose of investment in securities. Although the Group is not a majority 

shareholder, the Group 1) has the power over the investee, 2) is exposed to or has rights to variable returns from its 
involvement with the investee, and 3) has the ability to use its power to affect its returns. 

(*4) The entity is a ‘money trust’ under the Financial Investment Services and Capital Markets Act. Although the 

Group is not a majority shareholder, the Group 1) has the power over the investee, 2) is exposed to or has rights to 
variable returns from its involvement with the investee, and 3) has the ability to use its power to affect its returns. 

(3)   The Group has not consolidated the following entities as of December 31, 2019 and 2018 despite having 

more than 50% ownership interest: 

As of December 31, 2019

Subsidiaries

Location
Korea
Golden Bridge NHN Online Private Equity Investment (*)
Korea
Mirae Asset Maps Clean Water Private Equity Investment Trust 7th (*)
Korea
Kiwoom Yonsei Private Equity Investment Trust (*)
Korea
IGIS Europe Private Placement Real Estate Fund No. 163-2 (*)
Korea
IGIS Global Private Placement Real Estate Fund No. 148-1 (*)
Korea
IGIS Global Private Placement Real Estate Fund No. 148-2 (*)
Korea
Mirae Asset Seoul Ring Expressway Private Special Asset Fund No. 1 (*)
Hangkang Sewage Treatment Plant Fund (*) 
Korea
KIM Pocheon-Hwado Highway Infra Private Placement Special Asset Fund (*) Korea

Main Business
Securities Investment
Securities Investment
Securities Investment
Securities Investment
Securities Investment
Securities Investment
Securities Investment
Securities Investment
Securities Investment

Percentage of 
ownership (%)
60.0
59.7
88.9
97.9
75.0
75.0
66.7
55.6
55.2

(*) Since the investee is a private equity investment fund, the Group does not have the power over the fund’s activities 

even though it holds more than 50% of ownership interest.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 5 -

183

Subsidiaries

Golden Bridge NHN Online Private Equity Investment (*)
Mirae Asset Seobu Underground Expressway Professional Investment (*)
Mirae Asset Maps Clean Water Private Equity Investment Trust 7th (*)
Kiwoom Yonsei Private Equity Investment Trust (*)
Hana Walmart Real Estate Investment Trust 41-1 (*)
IGIS Europe Private Placement Real Estate Fund No. 163-2 (*)
IGIS Global Private Placement Real Estate Fund No. 148-1 (*)
IGIS Global Private Placement Real Estate Fund No. 148-2 (*)
KB Nongso Sewage Treatment Equipment Private Special Asset (*)
Mirae Asset Seoul Ring Expressway Private Special Asset Fund No. 1 (*)
Hangkang Sewage Treatment Plant Fund (*) 
Consus KyungJu Green Private Placement Real Estate Fund No. 1 (*)

As of December 31, 2018

Location
Korea
Korea
Korea
Korea
Korea
Korea
Korea
Korea
Korea
Korea
Korea
Korea

Main Business
Securities Investment
Securities Investment
Securities investment
Securities investment
Securities investment
Securities investment
Securities investment
Securities investment
Securities investment
Securities investment
Securities investment
Securities investment

Percentage of
ownership (%)
60.0
65.8
59.7
88.9
89.6
97.9
75.0
75.0
50.0
66.2
55.6
52.4

(*) Since the investee is a private equity investment fund, the Group does not have the power over the fund’s activities 

even though it holds more than 50% of ownership interest.

(4) The summarized financial information of the major subsidiaries are as follows. The financial information of 
each subsidiary was prepared on the basis of consolidated financial statements. (Unit: Korean Won in 
millions):   

As of and for the year ended December 31, 2019

Woori Bank (*1)
Woori Card Co., Ltd.
Woori Investment Bank Co., Ltd.
Woori FIS Co., Ltd.
Woori Finance Research Institute Co., Ltd.
Woori Credit Information Co., Ltd.
Woori Fund Service Co., Ltd.
Woori Asset Trust Co., Ltd. (*2)
Woori Asset Management Corp. (*2)
Woori Private Equity Asset Management Co., Ltd.
Woori Global Asset Management Co., Ltd. (*2)

Assets
348,181,658
10,087,342
3,398,960
91,079
5,447
37,872
16,852
139,839
113,037
38,243
32,807

Liabilities
325,526,568
8,299,175
3,031,622
55,112
1,999
7,948
2,109
45,410
6,301
2,985
3,230

Net income 
(loss) 
attributable to 
owners
1,505,547
114,196
53,358
3,107
160
1,698
1,735
-
1,720
(2,087)
(1,360)

Comprehensive 
income (loss) 
attributable to 
owners
1,531,793
111,782
52,095
3,119
117
1,389
1,735
-
2,544
(2,124)
(1,360)

Operating 
revenue
22,240,947
1,368,234
204,655
244,923
5,452
39,118
11,071
-
9,204
4,152
3,588

(*1) The amount is prepared based on the consolidated financial statements of Woori Bank (reflecting the classification 

of profit or loss of the discontinued operation). 

(*2) The income or loss information of Woori Asset Management Corp. and Woori Global Asset Management Co., 

Ltd. are prepared based on the income or loss from August 1, 2019, the date on which the power was obtained, to 
December 31, 2019. In addition, the Group acquired Woori Asset Trust Co., Ltd on December 30, 2019, thus the 
income or loss information of Woori Asset Trust Co., Ltd are not included. 

Woori FIS Co., Ltd. 
Woori Private Equity Asset Management Co., Ltd.
Woori Finance Research Institute Co., Ltd. 
Woori Card Co., Ltd. 
Woori Investment Bank Co., Ltd.
Woori Credit Information Co., Ltd.   
Woori America Bank
Woori Global Markets Asia Limited 
Woori Bank China Limited
AO Woori Bank
PT Bank Woori Saudara Indonesia 1906 Tbk
Banco Woori Bank do Brasil S.A.

As of and for the year ended December 31, 2018

Assets

96,260
38,820
3,891
9,987,057
2,682,660
34,921
2,182,454
517,627
5,470,927
305,521
2,355,975
179,130

Liabilities

63,412
1,439
560
8,305,093
2,367,418
6,386
1,878,117
396,216
4,953,813
256,260
1,853,768
149,146

Operating 
revenue

271,651
1,713
4,708
1,371,301
205,446
36,883
90,975
18,748
366,973
19,433
192,719
13,971

Net income 
(loss) 
attributable to 
owners

Comprehensive 
income (loss) 
attributable to 
owners

2,840
(2,794)
7
114,767
25,552
1,657
20,510
5,144
21,879
5,163
40,385
1,262

269
(2,843)
(109)
106,517
25,533
1,411
32,335
9,647
19,194
(3,234)
27,109
(2,326)

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review184

- 6 -

Korea BTL Infrastructure Fund
Woori Fund Service Co., Ltd. 
Woori Finance Cambodia PLC.
Woori Finance Myanmar Co., Ltd.
Wealth Development Bank
Woori Bank Vietnam Limited
WB Finance Co., Ltd.
Woori Bank Europe
Money trust under the FISCM Act 
Structured entity for the securitization of financial 

assets

Structured entity for the investments in securities

Assets

777,437
14,448
93,239
19,340
218,134
954,580
268,794
58,399
1,582,765

1,369,745
63,676

As of and for the year ended December 31, 2018

Liabilities

Operating 
revenue

Net income 
(loss) 
attributable to 
owners

Comprehensive 
income (loss) 
attributable to 
owners

299
1,440
71,133
6,886
184,344
720,554
225,655
311
1,552,594

1,786,869
142

29,760
10,052
11,038
4,496
13,668
48,716
24,310
5
54,860

53,578
1,826

26,057
1,597
2,826
640
80
10,710
2,421
(5,959)
259

4,990
(1,299)

26,057
1,597
3,676
(1,256)
(451)
13,618
2,329
(5,974)
259

(5,681)
(3,009)

(*) The financial statements of the major subsidiaries as of December 31, 2018 are prepared based on the Woori Bank 

which was the controlling company at the end of the previous term. 

(5)  The financial support that the Group provides to consolidated structured entities is as follows: 

- Structured entity for asset securitization   

The structured entity which is established for the purpose of securitization of project financing loans, 
corporate bonds, and other financial assets. The Group is involved with the structured entity through 
provision of credit facility over asset-backed commercial papers issued by the entity, originating loans 
directly to the structured entity, or purchasing 100% of the subordinated debts issued by the structured 
entity. 

- Structured entity for the investments in securities 

The structured entity is established for the purpose of investments in securities. The Group acquires 
beneficiary certificates through its contribution of funding to the structured entity by the Group, and it is 
exposed to the risk that it may not be able to recover its fund depending on the result of investment
performance of asset managers of the structured entity. 

- Money trust under the Financial Investment Services and Capital Markets Act 

The Group provides with financial guarantee of principal and interest or solely principal to some of its 
trust products. Due to the financial guarantees, the Group may be obliged when the principal and 
interest or principal of the trust product sold is short of the guaranteed amount depending on the result 
of investment performance of the trust product. 

As of December 31, 2019, the Group provides 2,241,640 million Won of credit facilities for the structured 
entities mentioned above. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 7 -

185

(6) The Group has entered into various agreements with structured entities such as asset securitization, 

structured finance, investment fund, and monetary trust. The characteristics and the nature of risks related 
to unconsolidated structured entities over which the Group does not have control in accordance with K-
IFRS 1110 are as follows: 

The ownership interests on unconsolidated structured entities that the Group hold are classified into asset 
securitization vehicles, structured finance, investment fund and real-estate trust, based on the nature and the 
purpose of the structured entities. 

Unconsolidated structured entities classified as ‘asset securitization vehicles’ are entities that issue asset-
backed securities, pay the principal and interest or distributes dividends on asset-backed securities through 
borrowings or profits from the management, operation and sale of securitized assets. The Group transfers 
related risks by the purchase commitments of asset-backed securities or issuance of asset-backed securities 
through credit grants, and the structured entities recognize related interest or fee revenue. There are entities 
that provide additional funding and conditional debt acquisition commitments before the Group’s financial 
support, but the Group is still exposed to losses arising from the purchase of financial assets issued by the 
structured entities when it fails to renew the securities. 

Unconsolidated structured entities classified as ‘structured financing’ include real estate project financing 
investment vehicle, social overhead capital companies, and special purpose vehicles for ship (aircraft) 
financing. Each entity is incorporated as a separate company with a limited purpose in order to efficiently 
pursue business goals. ‘Structured financing’ is a financing method for large-scale risky business, with 
investments made based on feasibility of the specific business or project, instead of credit of business 
owner or physical collaterals. The investors receive profits from the operation of the business. The Group 
recognizes interest revenue, profit or loss from assessment or transactions of financial instruments, or 
dividend income. With regard to uncertainties involving structured financing, there are entities that provide 
financial support such as additional fund, guarantees and prioritized credit grants prior to the Group’s 
intervention, but the Group is exposed to possible losses due to loss of principal from reduction in 
investment value or irrecoverable loans arising from failure to collect scheduled cash flows and cessation of 
projects. 

Unconsolidated structured entities classified as ‘investment funds’ include investment trusts and private 
equity funds. An investment trust orders the investment and operation of funds to the trust manager in 
accordance with trust contract with profits distributed to the investors. Private equity funds finances money 
required to acquire equity securities to enable direction of management and/or improvement of ownership 
structure, with profit distributed to the investors. The Group recognizes pro rata amount of valuation gain or 
loss on investment and dividend income as an investor and may be exposed to losses due to reduction in 
investment value. 

‘Real estate trust’ is to be entrusted the underlying property for the purpose of managing, disposing, 
operating or developing from the consignor who owns the property and distributes the proceeds achieved 
through the trust to the beneficiary. When the consignee does not fulfill his or her important obligations in 
the trust contract or it is, in fact, difficult to run the business, the Group may be exposed to the threat of 
compensating the loss. 

The total assets of the unconsolidated structured entity held by the Group, the carrying amount of the items 
recognized in the financial statements, the maximum loss exposure, and the losses from the unconsolidated 
structured entity are as follows. The maximum loss exposure includes the amount of investment recognized 
in the financial statements and the amount that is likely to be confirmed in the future when satisfies certain 
conditions by contracts such as purchase arrangements, credit offerings. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review186

- 8 -

Total asset of the unconsolidated 

structured entities

Assets recognized in the consolidated 
financial statements related to the 
unconsolidated structured entities
Financial assets at FVTPL 
Financial assets at FVTOCI
Financial assets at amortized cost
Investments in joint ventures and 
associates
Derivative assets

Liabilities recognized in the 

consolidated financial statements 
related to the unconsolidated 
structured entities 
Derivative liabilities
Other liabilities (provisions)
The maximum exposure to risks

Investment assets
Credit facilities

Loss recognized on unconsolidated 

structured entities

Total asset of the unconsolidated 

structured entities

Assets recognized in the consolidated 
financial statements related to the 
unconsolidated structured entities
Financial assets at FVTPL 
Financial assets at FVTOCI
Financial assets at amortized cost
Investments in joint ventures and 
associates
Derivative assets

Liabilities recognized in the 

consolidated financial statements 
related to the unconsolidated 
structured entities 
Derivative liabilities
Other liabilities (provisions)
The maximum exposure to risks

Investments
Credit facilities

Loss recognized on unconsolidated 

structured entities

Asset securitization 
vehicle

Structured Finance

Investment Funds

Real-estate trust

December 31, 2019

8,230,254

62,879,421

18,265,273

152,257

5,128,616
324,414
2,006,230
2,796,695

-
1,277

184
-
184
5,561,394
5,128,616
432,778

2,982,217
28,834
42,305
2,897,620

7,475
5,983

1,291
15
1,276
3,532,539
2,982,217
550,322

1,411,639
1,109,621
-
120,072

181,946
-

-
-
-
1,457,398
1,411,639
45,759

-

4,660

34,312

57,928
655
-
57,273

-
-

2,808
-
2,808
77,117
57,928
19,189

5,218

Asset securitization vehicle

December 31, 2018

Structured finance

Investment funds

6,796,235

58,161,494

11,138,822

2,571,835
285,156
281,919
2,003,921

-
839

1,260
116
1,144
3,252,329
2,571,835
680,494

5,764

2,831,842
70,219
48,961
2,511,055

197,393
4,214

905
248
657
3,408,271
2,831,842
576,429

11,609

1,530,767
1,197,844
-
71,150

261,773
-

-
-
-
1,587,325
1,530,767
56,558

13,868

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019   
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187

(7) As of December 31, 2019 and 2018, the share of non-controlling interests on the net income and equity of 
subsidiaries in which non-controlling interests are significant are as follows: (Unit: Korean Won in 
millions): 

1) Accumulated non-controlling interests at the end of the reporting period 

Woori Bank (*)
Woori Investment Bank
Woori Asset Trust Co., Ltd
Woori Asset Management Corp
PT Bank Woori Saudara Indonesia 1906 Tbk
Wealth Development Bank

(*) Hybrid securities issued by Woori Bank 

2) Net income attributable to non-controlling interests 

December 31, 2019

December 31, 2018

3,660,814
151,170
40,161
29,800
83,315
18,524

-
130,088
-
-
68,250
16,557

Woori Bank (*)
Woori Investment Bank
Woori Asset Trust Co., Ltd
Woori Asset Management Corp
PT Bank Woori Saudara Indonesia 1906 Tbk
Wealth Development Bank

For the year ended 
December 31, 2019

For the year ended 
December 31, 2018

134,421
21,588
-
408
8,502
427

-
10,262
-
-
8,126
39

(*)Distribution of the hybrid securities issued by Woori Bank 

3) Dividends to non-controlling interests 

PT Bank Woori Saudara Indonesia 1906 Tbk

1,981

2,082

For the year ended 
December 31, 2019

For the year ended 
December 31, 2018

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review   
   
   
188

- 10 -

2. BASIS OF PREPARATION AND SIGNIFICANT ACCOUNTING POLICIES

(1)    Basis of presentation 

The Group’s consolidated financial statements are prepared in accordance with Korean International Financial 
Reporting Standards (“K-IFRS”)

The significant accounting policies applied in the preparation of consolidated financial statements as of and for 
the year ended December 31, 2019 are stated below, and the accounting policies applied are identical to ones 
used in the preparation of Woori Bank’s previous period consolidated financial statements, except for the effects 
of adopting new standards or interpretations as explained below. 

The consolidated financial statements, as described in following paragraphs of accounting policy, are prepared at 
the end of each reporting period in historical cost basis, except for certain non-current assets and financial assets 
that are either revalued or measured in fair value. Historical cost is generally measured at the fair value of 
consideration given to acquire assets. 

The consolidated financial statements of the Group were approved for the issuance on March 3, 2020 by the 
Board of Directors, and the final approval will be made in the annual general shareholders’ meeting on March 
25, 2020. 

1) The standards and interpretations that are newly adopted by the Group during the current period, and the 

changes in accounting policies thereof are as follows: 

① K-IFRS 1109 ‘Financial Instruments,’ K-IFRS 1107 ‘Financial Instruments: Disclosure’ amendments

The Group has adopted the amendments of K-IFRS 1109 and 1107 for the first time in the current year. The 
amendments mainly deal with the addition of temporary exceptions from applying specific hedge 
accounting requirements while the uncertainty arises from interest rate benchmark reform. The amendment 
requires that for the purpose of determining whether a forecast transaction (or a component thereof) is 
highly probable, an entity shall assume that the interest rate benchmark on which the hedged cash flows 
(contractually or non-contractually specified) are based is not altered as a result of interest rate benchmark 
reform. When applying the prospective assessment, the amendment further requires that an entity shall 
assume that the hedged risk or the interest rate benchmark on which the hedged item or the hedging 
instrument is based is not altered as a result of the reform. Additionally, for a hedge of a non-contractually 
specified benchmark component of interest rate risk, an entity shall apply the requirement that the risk 
component shall be separately identifiable only at the inception of the hedging relationship. Meanwhile, an 
entity shall prospectively cease applying the temporary exceptions to a hedged item at the earlier of: 
(a)when the uncertainty arising from interest rate benchmark reform is no longer present with respect to the 
timing and the amount of the interest rate benchmark-based cash flows of the hedged item; and (b)when the 
hedging relationship that the hedged item is part of is discontinued. Note 26 sets out details of the hedge 
accounting applied by the Group. These amendments will be effective from January 1, 2020 but the Group 
has applied such amendments in current year as the early adoption is permitted. 

② K-IFRS 1116 Leases

The Group initially applied K-IFRS 1116 on January 1, 2019. 

K-IFRS 1116 introduces an accounting model for the single lessee and as a result, the Group, as a lessee, 
recognizes right-of-use assets which represent a lessee’s right to use an underlying asset and lease liabilities 
which represent an obligation to make lease payments. An accounting model for the lessor is similar to the 
previous accounting policy. 

The Group recognized the cumulative effects due to the initial application of K-IFRS 1116 on January 1, 
2019, which is the date of initial application. Therefore, the comparative financial information applies K-
IFRS 1017 and K-IFRS 2104 as reported previously, and was not restated. The details of the changes to the 
accounting policy are described below. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019   
- 11 -

189

i)

Definition of lease 

Previously, the Group determined whether an arrangement is, or contains, a lease on the arrangement date 
by applying K-IFRS 2104 ‘Determining whether an arrangement contains a lease’ which focused on ‘risks 
and consideration’. The Group has started to determine whether the contract is, or contains, a lease, based 
on the new definition of a lease. Under K-IFRS 1116, a contract determines whether a lease includes 
control of the use of an underlying asset that is identified in exchange for consideration. 

On the date of initial application for K-IFRS 1116, the Group elected to apply a practical expedient which 
does not require the Group to reassess whether the contract is a lease. The Group applied K-IFRS 1116 
only to the contracts that were previously identified as a lease and did not reassess the contracts that were 
not identified as a lease in line with K-IFRS 1017 and K-IFRS 2104. Therefore, the definition of lease 
under K-IFRS 1116 is only applicable to contracts that are entered into or modified after January 1, 2019. 

For the agreed or revalued date of the contract that contains a lease component, the Group allocates the 
consideration in the contract to each lease component on the basis of the relative stand-alone price of the 
lease and non-lease components.   

The Group elected not to recognize right-to-use assets and lease liabilities for certain leases of low-value 
assets (e.g. IT facilities) and short-term leases (less than one year). The Group will recognize the related 
lease payments as expenses equally over the lease period. 

IFRS Interpretations Committee published its interpretation of ‘Lease Period and Lease Improvement 
Useful Life’ as of December 16, 2019. The Interpretation Committee discussed a question about how to 
determine the lease term for cancellable or renewable leases and according to the interpretation, the lease 
term will depend on both the termination penalties in the contract and the broader economics of the 
contract. Agenda decisions issued by the Interpretations Committee do not have an application date, but are 
expected to be implemented as soon as possible. The Group is currently assessing the impact of the agenda 
decision and does not expect a material impact to the financial statements. 

ii)

Lessee 

The Group leases various assets, including buildings, vehicles and IT equipment. 

Previously, the Group classified its leases either as operating leases or as finance leases based on whether 
the lease substantially transfers the risk and reward of owning the underlying assets. According to K-IFRS 
1116, the Group recognizes right-of-use assets and lease liabilities for most of its leases, which means most 
of its leases are presented in the statement of financial position. 

For the right-of-use assets that do not satisfy the definition of an investment property, the Group presents 
those assets as the same item as the item that the corresponding underlying asset would have been 
presented for. Right-of-use assets that meet the definition of investment properties would be presented as 
investment properties. 

The Group presents lease liability as other financial liabilities in the consolidated statement of financial 
position. 

iii) Regulation on lease terms 

On the date of initial application, a lease classified as an operating lease in accordance with K-IFRS 1017 is 
measured at present value of the remaining lease payments discounted at the incremental borrowing rate of 
the subsidiary as of January 1, 2019. However, the Group chose an exception that does not apply the 
lessee’s recognition, measurement and presentation on low value asset leases. The right-of-use asset is 
measured as follows: 

- The same amount as lease liability (pre-paid or incurred (unpaid) lease payments are adjusted). The Group 

applies this method to all leases.   

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- 12 -

When the Group applies K-IFRS 1116 to the leases classified as operating leases in accordance with K-
IFRS 1017, following practical expedients are used: 

- Opening direct costs are excluded from the measurement of the right-of-use asset at the date of initial 

application. 

- An entity should apply K-IFRS 1037 ‘Provisions, Contingent Liabilities and Contingent Assets’ right 

before the date of initial application to determine whether a lease is a loss-bearing contract and 
therefore conduct an impairment review. 

- The right-of-use assets and lease liabilities are not recognized for short-term leases (residual term less 

than a year) 

- If the contract includes a lease extension or exit option, use hindsight to determine the lease term. 

iv)

Impacts to the financial statements 

a)

Impacts at date of initial application 

At the date of initial application of K-IFRS 1116, the Group additionally recognized the right-of-use assets 
and lease liabilities, and the impacts as of January 1, 2019 are as follows (Unit: Korean Won in millions): 

Right-of-use assets presented as premises and equipment(*)
Lease liability(*)

January 1, 2019

435,791
377,030

(*) The differences have occurred due to prepaid, unpaid lease payment, transfer, etc. and there is no effect on retained 

earnings. 

When measuring lease liabilities for leases that were previously classified as operating lease, the Group used 
its  incremental  borrowing  rate  as  of  January  1,  2019  as  the  discount  rate. The  applied  weighted-average 
incremental borrowing rate is 2.0~5.6%. 

Operating leases as of December 31, 2018
- Application of exemption rule for low value assets leases
- Application of exemption rule for leases with remaining terms are less than 12 months 

at the time of transition

Operating lease agreement after subtraction of exemption rule applied items as of

December 31, 2018

Amount discounted with incremental borrowing rate at the date of initial 

application(January 1, 2019)

Lease liabilities recognized at the date of initial application(January 1, 2019)

January 1, 2019

398,147
(616)

(187)

397,344

377,030
377,030

b)

Impacts during the transition 

The Group recognized depreciation expenses and interest expenses instead of the operating lease expenses 
for the leases in line with K-IFRS 1116. The Group recognized depreciation expenses of 229,727 million 
Won and interest expenses of 9,086 million Won for the lease for the year ended December 31, 2019. 

③ It is believed that the following issued, revised standards will not have a significant impact on the 

Group.

- K-IFRS 2123 Uncertainty over Income Tax Treatments (Issued) 
- K-IFRS 1109 Financial Instrument (Revised) 
- K-IFRS 1028 Investment in Associates and Joint Ventures (Revised) 
- K-IFRS 1019 Employee Benefits (Revised) 
- K-IFRS 1115 Revenue from Contracts with Customers (Revised) 
- Annual Improvements to IFRSs 2015-2017 Cycle   

The annual improvements include partial amendments of K-IFRS 1012 ‘Income Tax,’ K-IFRS 1023 
‘Borrowing Cost,’ K-IFRS 1103 ‘Business Combination’ and K-IFRS 1111 ‘Joint Arrangements’.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 13 -

191

2)

-
-
-

The details of K-IFRSs that have been issued and published as of the date of issue approval of 
financial statements but have not yet reached the effective date, and which the Group has not applied 
at an earlier date are as follows: 

Revised Conceptual Framework for Financial Reporting 
Revised K-IFRS 1103 ‘Business Combinations’
Revised K-IFRS 1001 ‘Financial Statements Presentation’ and K-IFRS 1008 ‘Change and Error of 
Accounting Policy and Accounting Estimates’

It will be applied to period beginning on or after January 1, 2020. It is believed that revised standards listed
above, will not have a significant impact on the company 

3)

The standards and interpretations that are newly adopted by the Group during the previous period, and 
the changes in accounting policies thereof are as follows: 

- Adoption of K-IFRS 1109 – Financial instruments 

The Group initially applied K-IFRS 1109 and related amendments made to other standards during the 
previous period, with January 1, 2018 as the date of initial application. K-IFRS 1109 introduces new 
rules on: 1) classification and measurement of financial assets and financial liabilities, 2) impairment of 
financial assets, and 3) hedge accounting. Additionally, the Group adopted consequential amendments to 
K-IFRS 1037 Financial Instruments: Disclosures that were applied to the disclosures for 2018. 

a) Classification and measurement of financial assets 

All financial assets included in the scope of K-IFRS 1109 are subsequently measured at amortized cost 
or fair value based on the Group’s business model for the management of financial assets and the nature 
of the contractual cash flows of the financial assets. 

Debt instruments that are held within a business model whose objective is to collect the contractual cash 
flows, and that have contractual cash flows that are solely payments of principal and interest on the 
principal outstanding are generally measured at amortized cost at the end of subsequent accounting 
periods (Financial assets at amortized cost). 

Debt instruments that are held within a business model whose objective is achieved both by collecting 
contractual cash flows and selling financial assets, and that have contractual cash flows that are solely 
payments of principal and interest on the principal outstanding are generally measured at fair value 
through other comprehensive income (Financial assets at fair value through other comprehensive income 
(“FVTOCI”)).

All other debt instruments and equity instruments are measured at their fair value at the end of 
subsequent accounting periods, and any change in the fair value is recognized as profit or loss (Financial 
assets at fair value through profit or loss (“FVTPL”)).

Notwithstanding the foregoing, the Group may make the following irrevocable choice or designation at 
the time of initial recognition of a financial asset. 

The Group may make an irrevocable election to present in other comprehensive income subsequent 
changes in the fair value of an investment in an equity instrument within the scope of this standard that 
is neither held for trading nor is a contingent consideration recognized by an acquirer in a business 
combination to which K-IFRS 1103 applies. 

At initial recognition, financial assets at amortized cost or FVTOCI may be irrevocably designated as 
financial assets at fair value through profit or loss mandatorily measured at fair value if doing so 
eliminates or significantly reduces a measurement or recognition inconsistency. 

As of the date of initial application of K-IFRS 1109, there are no debt instruments classified either as 
financial assets at amortized cost or FVTOCI that are designated as financial assets at fair value through 
profit or loss. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review192

- 14 -

When debt instruments measured at FVTOCI are derecognized, the cumulative gain or loss recognized 
in other comprehensive income is reclassified from equity to profit or loss as a reclassification 
adjustment. On the other hand, for equity instruments designated as financial assets at fair value through 
other comprehensive income, cumulative gains or losses previously recognized in other comprehensive 
income are subsequently reclassified to retained earnings. Debt instruments measured subsequently at 
amortized cost or at FVTOCI are subject to impairment. 

The classification and measurement of financial assets and liabilities in accordance with K-IFRS 1109 and K-
IFRS 1039 as of January 1, 2018 are as follows (Unit: Korean Won in millions): 

Classification in 
accordance with
K-IFRS 1039

Classification in 
accordance with 
K-IFRS 1109

Amount in 
accordance with
K-IFRS 1039

Reclassificat
-ion

Remeasure-
ment(*2)

Amount in 
accordance with 
K-IFRS 1109

Deposit

 Loans and 

receivables

Deposit

 Financial assets at 

Loan and other 

financial assets at 
amortized cost
Financial assets at 

FVTPL 

FVTPL 

Debt securities

 Financial assets at 

Financial assets at 

FVTPL 

FVTPL(*1)

Equity securities

 Financial assets at 

Financial assets at 

Derivative assets  Financial assets at 

Financial assets at 

FVTPL

FVTPL(*1)

Equity securities

FVTPL
 AFS financial 

assets

Equity securities

 AFS financial 

assets

FVTPL(*1)

Financial assets at 

FVTPL(*1)

Financial assets at 

FVTOCI

Debt securities

 AFS financial 

Financial assets at 

Debt securities

 AFS financial 

Financial assets at 

assets

FVTPL

Debt securities

 AFS financial 

assets

assets

FVTOCI
Securities at 

amortized cost

Debt securities

 HTM financial 

Securities at 

Loans

Loans

assets
 Loans and 

receivables

 Loans and 

receivables

Derivative assets 
(Designated 
for hedging)
Other financial 

 Derivative assets 
(Designated for 
hedging)
 Loans and 

assets

receivables

amortized cost
Financial assets at 
FVTPL (*1)
Loan and other 

financial assets at 
amortized cost
Derivative assets 
(Designated for 
hedging)

Loan and other 

financial assets at 
amortized cost

Total financial assets 

8,870,835

25,972

2,654,027

47,304

-

-

-

-

3,115,775

(2,137)

1,273,498

1,219

850,207

46,855

12,874,209

308,181

16,749,296

-

-

-

-

-

279,032

918

253,014,491

59,272

6,772,088
306,941,042

-

-

-
-

-

-

-

-

-

-

-

-

-

8,870,835

25,972

2,654,027

47,304

3,113,638

1,274,717

850,207

46,855

12,874,209

14,119

322,300

-

50

16,749,296

280,000

  -

253,014,491

-

59,272

-
14,169

6,772,088
306,955,211

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019 
- 15 -

193

Deposit due to 
customers
Deposit due to 
customers
Borrowings

Debentures

Debentures

Equity-linked 
securities
Derivatives 
liabilities
Derivatives 
liabilities 
(Designated 
for hedging)
Other financial 
liabilities
Provision for 
financial 
guarantee

Classification in 

Classification in 

accordance with   
K-IFRS 1039
 Financial liabilities 

accordance with 
K-IFRS 1109
Financial liabilities at 

at FVTPL 

FVTPL

 Financial liabilities 
at amortized cost
 Financial liabilities 
at amortized cost 
 Financial liabilities 

Financial liabilities at 

amortized cost

Financial liabilities at 
amortized cost 
Financial liabilities at 

at FVTPL 

FVTPL 

 Financial liabilities 
at amortized cost
 Financial liabilities 

Financial liabilities at 
amortized cost 
Financial liabilities at 

at FVTPL 

FVTPL 

 Financial liabilities 

Financial liabilities at 

at FVTPL 
 Derivatives 
liabilities 
(Designated for 
hedging)

 Financial liabilities 
at amortized cost

 Provision

FVTPL 

Derivatives liabilities 
(Designated for 
hedging) 

Financial liabilities at 

amortized cost

Financial liabilities at 

amortized cost

Total financial liabilities 

Amount in 
accordance with
K-IFRS 1039 

Reclassifica-
tion

Remeasure-
ment(*2)

Amount in 
accordance with 
K-IFRS 1109 

25,964

234,695,084

14,784,706

91,739

27,869,651

160,057

3,150,149

67,754

13,892,461

71,697
294,809,262

-

-

-

-

-

-

-

-

-

-
-

-

-

-

-

-

-

-

-

-

-
-

25,964

234,695,084

14,784,706

91,739

27,869,651

160,057

3,150,149

67,754

13,892,461

71,697
294,809,262

(*1) Under K-IFRS 1039, the embedded derivatives out of hybrid financial instruments were accounted for as 

derivative assets or liabilities if the criteria for separation of the embedded derivatives were met; and the host 
contracts in those instruments were recorded as available-for-sale financial assets or loans and receivables 
respectively. However, since K-IFRS 1109 requires financial instruments to be accounted for based on the terms of 
the entire financial instrument, hybrid financial assets are revalued and classified as financial assets at fair value 
through profit or loss. 

(*2) The remeasurement effect due to expected credit losses is not included (The remeasurement effect of expected 

credit losses is as follows: b) Impairment of financial assets). 

At the date of the initial application of K-IFRS 1109, there were no financial assets or liabilities measured at 
FVTPL that were reclassified to FVTOCI or amortized cost category. 

The financial assets at FVTPL or FVTOCI that are reclassified to the amortized cost measurement category 
as of the date of initial application of K-IFRS 1109, and the related valuation gain or loss and fair value of 
the financial assets as of December 31, 2018 had it not been reclassified, are as follows (Unit: Korean Won in 
millions): 

Account subject

Category before the adoption of 
K-IFRS 1109

Amount of valuation gain/loss 
had it not been reclassified

Fair value

Debt securities(*)

 AFS financial assets

2

257,665

(*) Those financial assets that are removed from the books as of December 31, 2018 are not presented in the table 

above. 

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194

- 16 -

b) Impairment of financial assets 

The impairment model under K-IFRS 1109 reflects expected credit losses, as opposed to incurred credit 
losses under K-IFRS 1039. Under the impairment approach in K-IFRS 1109, it is no longer necessary for a 
credit event to have occurred before credit losses are recognized. Instead, the Group accounts for expected 
credit losses and changes in those expected credit losses. The amount of expected credit losses should be 
updated at each reporting date to reflect changes in credit risk since initial recognition. 

The Group is required to recognize the expected credit losses for financial instruments measured at amortized 
cost or FVTOCI (debt instrument), and unused loan commitments and financial guarantee contracts that are 
subject to the impairment provisions of K-IFRS 1109. In particular, K-IFRS 1109 requires the Group to 
measure the loss allowance for a financial instrument at an amount equal to the lifetime expected credit 
losses (ECL) if the credit risk on that financial instrument has increased significantly since initial recognition, 
or if the financial instrument is a purchased or originated credit-impaired financial asset. If the credit risk of a 
financial instruments does not increase significantly after initial recognition (excluding “purchased or 
originated credit-impaired loans” - for financial assets already impaired at initial recognition), the Group 
measures the loss allowance on the financial instruments at the amount equivalent to the expected 12-month 
credit loss.

Management assessed the impairment of the Group's financial assets, lending arrangements and financial 
guarantees at the date of initial application by using reasonable and supportive measures that can be used 
without undue cost or effort in determining the credit risk of the financial instruments at initial recognition in 
accordance with K-IFRS 1109 and in comparing above credit risk with the credit risk at the date of initial 
application. As of January 1, 2018, the results of the assessment are as follows (Unit: Korean Won in 
millions):

Classification in 
accordance with 
K-IFRS 1039

Classification in   
accordance with 
K-IFRS 1109

Loss allowance in 
accordance with 
K-IFRS 1039(A)

Loss allowance in 
accordance with 
K-IFRS 1109 (B)

Increases
(B-A)

HTM securities   HTM financial 

  Loans and 

receivables 

  Loans and other 

financial assets at 
amortized cost

  AFS financial 
assets 

assets 
  Loans and 

receivables 

  Financial assets at 

FVTOCI
  Securities at 

amortized cost
  Loans and other 

financial assets 
at amortized cost

Deposit

Debt securities
AFS securities

Loans and other 
financial assets

Payment 

guarantee

Loan 

commitment

Total

c) Classification and measurement of financial liabilities 

2,458

3,092

634

-

-

4,236

5,078

4,236

5,078

1,827,785

2,076,873

249,088

183,247

192,924

9,677

66,115
2,079,605

104,985
2,387,188

38,870
307,583

One of the major changes related to the classification and measurement of financial liabilities as a result of 
the adoption of K-IFRS 1109 is the accounting for change in the fair value of financial liabilities designated 
as at fair value through profit or loss due to the changes in issuer’s own credit risk. The Group recognizes the 
effect of changes in the credit risk of financial liabilities designated as at FVTOCI in other comprehensive 
income, except for cases where it creates or enlarges accounting mismatch of the profit or loss. Changes in 
fair value due to credit risk of financial liabilities are not subsequently reclassified to profit or loss, but are 
reclassified as retained earnings when financial liabilities are derecognized.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019 
   
 
  
 
  
 
- 17 -

195

In accordance with K-IFRS 1039, the entire of changes in fair value of financial liabilities designated as at 
FVTPL are recognized in profit or loss. As of January 1, 2018, the Group designated 251,796 million Korean 
Won of FVTPL out of 294,813,795 million of financial liabilities to be measured at FVTPL, and recognized 
133 million Korean Won as accumulated other comprehensive loss in relation to the changes in own credit 
risk of financial liabilities. 

d) Hedge accounting 

The new hedge accounting model maintains three types of hedge accounting. However, it introduced more 
flexibility in the types of transactions that are eligible for hedge accounting and expanded the types of 
hedging instruments and non-financial hedge items that qualify for hedge accounting. The standard related to 
the evaluation of hedge accounting has been amended as a whole, where it is now replaced by the principle of 
"economic relationship" between the hedged item and the hedging instrument. Retrospective assessment of 
the hedging effectiveness is no longer required. Additional disclosure requirements have been introduced in 
relation to the Group's risk management activities.

In accordance with the transitional provisions of K-IFRS 1109 on hedge accounting, the Group adopted the 
hedge accounting provisions of K-IFRS 1109 prospectively from January 1, 2018. As of the date of initial 
application, the Group concluded that the hedging relationship in accordance with K-IFRS 1039 is 
appropriate for hedge accounting under K-IFRS 1109, thus the hedging relationship is considered to exist 
continually. Since the major conditions for hedging instruments and the hedged items are consistent, all 
hedging relationships are consistent within the effectiveness assessment requirements of K-IFRS 1109. The
Group has not designated a hedging relationship in accordance with K-IFRS 1109 in which the hedge 
relationship would not have met the requirements for hedge accounting under K-IFRS 1039. 

e) Effect on equity as a result of adoption of K-IFRS 1109 

The effect on equity due to the adoption of K-IFRS 1109 as of January 1, 2018 is as follows (Unit: Korean 
Won in millions): 

-

Impact on accumulated other comprehensive loss due to financial assets at FVTOCI, etc.

Balance as of December 31, 2017 (prior to K-IFRS 1109)
Adjustments

Reclassification of available-for-sale financial assets to financial assets at FVTPL   
Recognition of expected credit losses of debt securities at FVTOCI   
Reclassification of available for sale financial assets(equity securities) to financial 
assets at FVTOCI
Effect on changes in credit risk of financial liabilities at fair value through profit 
or loss designated as upon initial recognition

  Others 
  Income tax effect 
Balance as of January 1, 2018 (based on K-IFRS 1109)

Amount 

(89,724)
(392,176)
(152,124)
4,293

(397,508)

(133)
3,500
149,796
(481,900)

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- 18 -

- Retained earnings impact

Balance as of December 31, 2017 (prior to K-IFRS 1109)
Adjustments

Reclassification of available-for-sale financial assets to financial assets at FVTPL
Recognition of expected credit losses of debt instruments at FVTOCI
Reclassification of available-for-sale financial assets(equity securities) to financial assets at 

FVTOCI

Effect on revaluation of financial assets at amortized cost from loan and receivables or AFS 

financial assets

Recognition of expected credit losses of financial assets at amortized cost which were 

previously loan and receivables 

Effect on provision for guarantees and unused loan commitments on liabilities
Effect on changes in credit risk of financial liabilities at fair value through profit or loss 

designated as upon initial recognition

Others 
Income tax effect 
Balance as of January 1, 2018 (based on K-IFRS 1109)

(2)    Basis of consolidated financial statement presentation 

Amount

15,620,006
177,091
152,124
(4,293)

397,508

282

(240,683)
(48,548)

133
(4,950)
(74,482)
15,797,097

The consolidated financial statements incorporate the financial statements of the Group and the entities 
(including structured entities) controlled by the Group (and its subsidiaries, which is the “Group”). Control is 
achieved where the Group 1) has the power over the investee, 2) is exposed, or has rights, to variable returns 
from its involvement with the investee, and 3) has the ability to use its power to affect its returns. The Group 
reassesses whether or not it controls an investee if facts and circumstances indicate that there are changes to one 
or more of the three elements of control listed above. 

When the Group has less than a majority of the voting rights of an investee, it has power over the investee when 
the voting rights are sufficient to give it the practical ability to direct the relevant activities of the investee 
unilaterally. The Group considers all relevant facts and circumstances in assessing whether or not the Group's 
voting rights in an investee are sufficient to give it power, including:   

•  The relative size of the Group's holding of voting rights and dispersion of holdings of the other vote 

holders; 

•  Potential voting rights held by the Group, other vote holders or other parties; 
•  Rights arising from other contractual arrangements; 
•  Any additional facts and circumstances that indicate that the Group has, or does not have, the current 
ability to direct the relevant activities at the time that decisions need to be made, including voting 
patterns at previous shareholders' meetings. 

Income and expenses of subsidiaries acquired or disposed of during the year are included in the consolidated 
statement of comprehensive income from the date the Group gains control until the date when the Group ceases 
to control the subsidiary. The carrying amount of the non-controlling interest after the acquisition is the amount 
initially recognized plus the amount of proportionate interest of the non-controlling interest in the changes in 
equity since the acquisition. Total comprehensive income of subsidiaries is attributed to the owner of the Group 
and to the non-controlling interests even if this results in the non-controlling interests having a deficit balance. 

Where necessary, adjustments are made to the financial statements of subsidiaries to bring their accounting 
policies into line with the Group’s accounting policies. 

All intra-group transactions and, related assets and liabilities, income and expenses are eliminated in full on 
consolidation. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 19 -

197

Non-controlling interest of a subsidiary are separately identified from the equity of the Group. Non-controlling 
interests that are present ownership interests and entitle their holders to a proportionate share of the entity's net 
assets in the event of liquidation may be initially measured either at fair value or at the non-controlling interests' 
proportionate share of the recognized amounts of the acquiree's identifiable net assets. The choice of 
measurement basis is made on a transaction-by-transaction basis. Other types of non-controlling interests are 
measured at fair value. The carrying amount of the non-controlling interest after the acquisition is the amount 
initially recognized with the amount entitled to the proportionate interest of the non-controlling interest when 
there are changes in equity since the acquisition. Total comprehensive income of subsidiaries is attributed to the 
owner of the Group and to the non-controlling interests even if this results in the non-controlling interests having 
a deficit balance. 

Changes in the Group’s ownership interests in subsidiaries that do not result in the Group losing control over the 
subsidiaries are accounted for as equity transactions. The carrying amounts of the Group’s interests and the non-
controlling interests are adjusted to reflect the changes in their relative interests in the subsidiaries. Any 
difference between the amount by which the non-controlling interests are adjusted and the fair value of the 
consideration paid or received is recognized directly in equity and attributed to the owner of the parent company. 

When the Group loses control of a subsidiary, a gain or loss on disposal is calculated as the difference between 
(i) the aggregate of the fair value of the consideration received and the fair value of any retained interest and (ii) 
the previous carrying amount of the assets (including goodwill), and liabilities of the subsidiary and any non-
controlling interests. When assets of the subsidiary are carried at revalued amounts or fair values and the related 
cumulative gain or loss has been recognized in other comprehensive income and accumulated in equity, the 
amounts previously recognized in other comprehensive income and accumulated in equity are accounted for as if 
the Group had directly disposed of the relevant assets (i.e. reclassified to profit or loss or transferred directly to 
retained earnings). The fair value of any investment retained in the former subsidiary at the date when control is 
lost is recognized as the fair value on initial recognition for subsequent accounting under K-IFRS 1109 Financial 
Instruments or, when applicable, the cost on initial recognition of an investment in an associate or a joint 
venture. 

(3) Business combinations 

Acquisitions of subsidiaries and businesses are accounted for using the acquisition method. The consideration 
transferred in a business combination is measured as the sum of the acquisition-date fair values of the assets 
transferred by the Group in exchange for control of the acquiree, liabilities assumed by the Group for the former 
owners of the acquiree and the equity interests issued by the Group. Acquisition-related costs are generally 
recognized in profit or loss as incurred. 

At the acquisition date, the acquiree’s identifiable acquires assets, liabilities and contingent liabilities that meet 
the condition for recognition under K-IFRS 1103 are recognized at their fair value, except for the followings: 

•  deferred tax assets or liabilities and assets or liabilities related to employee benefit arrangements are 

• 

recognized and measured in accordance with K-IFRS 1012 Income Taxes and K-IFRS 1019 Employee 
Benefits, respectively; 
liabilities or equity instruments related to share-based payment arrangements of the acquiree or share-
based payment arrangements of the Group entered into to replace share-based payment arrangements of 
the acquiree are measured in accordance with K-IFRS 1102 Share-based Payment at the acquisition date; 
and   

•  non-current assets (or disposal groups) that are classified as held for sale are measured in accordance 

with K-IFRS 1105 ‘Non-current Assets Held for Sale and Discontinued Operations’

Any excess of the sum of the consideration transferred, the amount of any non-controlling interest in the 
acquiree and the fair value of the Group’s previously held equity interest (if any) in the acquiree over the net of 
identifiable assets and liabilities assumed of the acquiree at the acquisition date is recognized as goodwill. 

If, after reassessment, the Group’s interest in the fair value of the acquiree’s identifiable net assets exceeds the 
sum of the consideration transferred, the amount of any non-controlling interest in the acquiree and the fair value 
of the acquirer’s previously held equity interest in the acquiree (if any), the excess is recognized immediately in 
net income as a bargain purchase gain.   

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When the consideration transferred by the Group in a business combination includes assets or liabilities resulting 
from a contingent consideration arrangement, the contingent consideration is measured at its acquisition-date fair 
value and included as part of the consideration transferred in a business combination. Changes in the fair value 
of the contingent consideration that qualify as measurement period adjustments are adjusted retrospectively, with 
corresponding adjustments against goodwill. Measurement period adjustments are adjustments that arise from 
additional information obtained during the ‘measurement period’ (which cannot exceed one year from the 
acquisition date) about facts and circumstances that existed at the acquisition date. 

The subsequent accounting for changes in the fair value of the contingent consideration that do not qualify as 
measurement period adjustments depends on how the contingent consideration is classified. Contingent 
consideration that is classified as equity is not remeasured at subsequent reporting dates and its subsequent 
settlement is accounted for within equity. Contingent consideration other than the above is remeasured at 
subsequent reporting dates as appropriate, with the corresponding gain or loss being recognized in profit or loss. 

When a business combination is achieved in stages, the Group's previously held equity interest in the acquiree is 
remeasured at fair value at the acquisition date (i.e., the date when the Group obtains control) and the resulting 
gain or loss, if any, is recognized in net income(or other comprehensive income, if applicable). Amounts arising 
from changes in value of interests in the acquiree prior to the acquisition date that have previously been 
recognized in other comprehensive income are recognized, identical to the treatment assuming interests are sold 
directly. 

In case where i) a common entity ultimately controls over all participating entities, or businesses, in a business 
combination transaction, prior to and after the transaction continuously, and ii) the control is not temporary, the 
transaction meets the definition of  “business combination under common control” and it is deemed that the
transaction only results in the changes in legal substance, and not economic substance, from the perspective of 
the ultimate controlling party. Thus, in such transactions, the acquirer recognizes the assets and liabilities of the 
acquiree in its financial statements at the book values as recognized in the ultimate controlling party’s
consolidated financial statements, and the difference between the book value of consideration transferred to and 
the book value of net assets transferred in is recognized as equity.

If the initial accounting for a business combination is not completed by the end of the reporting period in which 
the business combination occurred, the Group reports in consolidated financial statements the provisional 
amount of items that have not been accounted for. If there is new information about the facts and circumstances 
that existed as of the acquisition date during the measurement period (see above), the Group retrospectively 
adjusts the provisional amounts recognized at the acquisition date or recognizes additional assets and liabilities 
to reflect the information that would have affected the measurement of the amount recognized at the acquisition 
date if it had already known at the acquisition date.   

(4)    Investments in joint ventures and associates 

An associate is an entity over which the Group has significant influence, and that is not a subsidiary or a joint 
venture. Significant influence is the power to participate in making decision on the financial and operating policy 
of the investee but is not control or joint control over those policies. 

A joint venture is a joint arrangement whereby the parties that have joint control of the arrangement have rights 
to net assets relating to the arrangement. Joint control is the contractually agreed sharing of control of an 
arrangement, which exists only when decisions about the relevant activities require the unanimous consent of the 
parties sharing control. 

The net income of current period and the assets and liabilities of the joint ventures and associates are 
incorporated in these consolidated financial statements using the equity method of accounting, except when the 
investment is classified as held for sale, in which case it is accounted for in accordance with K-IFRS 1105 Non-
current Assets Held for Sale and Discontinued Operations. Under the equity method, an investment in the joint 
ventures and associates is initially recognized in the consolidated statements of financial position at cost and 
adjusted thereafter to recognize the Group's share of the net assets of the joint ventures and associates and any 
impairment. When the Group's share of losses of the joint ventures and associates exceeds the Group's interest in 
the associate, the Group discontinues recognizing its share of further losses. Additional losses are recognized 
only to the extent that the Group has incurred legal or constructive obligations or made payments on behalf of 
the joint ventures and associates. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 21 -

199

Investment in joint ventures and associates are accounted for and applied with the equity method from the time 
the investee becomes an associate or a joint venture. 

Any excess of the cost of acquisition over the Group's share of the net fair value of the identifiable assets, 
liabilities and contingent liabilities of the joint ventures and associates recognized at the date of acquisition is 
recognized as goodwill, which is included within the carrying amount of the investment. Any excess of the 
Group’s share of the net fair value of the identifiable assets, liabilities and contingent liabilities over the cost of 
acquisition exists after the review, it is recognized immediately in net income. 

The requirements of K-IFRS 1028 - Investments in Associates and Joint Ventures to determine whether there has 
been a loss event are applied to identify whether it is necessary to recognize any impairment loss with respect to 
the Group’s investment in the joint ventures and associates. When necessary, the entire carrying amount of the 
investment (including goodwill) is tested for impairment in accordance with K-IFRS 1036 - Impairment of 
Assets as a single asset by comparing its recoverable amount (higher of value in use and fair value less costs to 
sell) with its carrying amount. Any impairment loss recognized is not allocated to any asset (including goodwill), 
which forms part of the carrying amount of the investment. Any reversal of that impairment loss is recognized in 
accordance with K-IFRS 1036 to the extent that the recoverable amount of the investment subsequently 
increases. 

The Group ceases to use the equity method from the time it fails meet the definition of an associate or a joint 
venture.    Upon a loss of significant influence over the joint ventures and associates, the Group discontinues the 
use of the equity method and measures at fair value of any investment that the Group retains in the former joint 
ventures and associates from the date when the Group loses significant influence. The fair value of the 
investment is regarded as its fair value on initial recognition as a financial asset in accordance with K-IFRS 1109
Financial Instruments; Recognition and Measurement. The Group recognized differences between the carrying 
amount and fair value in net income and it is included in determination of the gain or loss on disposal of joint 
ventures and associates. The Group accounts for all amounts recognized in other comprehensive income in 
relation to that joint ventures and associates on the same basis as would be required if the joint ventures and 
associates had directly disposed of the related assets or liabilities. Therefore, if a gain or loss previously 
recognized in other comprehensive income by an associate or a joint venture would be reclassified to net income 
on the disposal of the related assets or liabilities, the Group reclassifies the gain or loss from equity to net 
income as a reclassification adjustment.   

When the Group’s ownership of interest in an associate or a joint venture decreases but the Group continues to 
maintain significant influence over an associate or a joint venture, the Group reclassifies to profit or loss the 
proportion of the gain or loss that had previously been recognized in other comprehensive income relating to that 
decrease in ownership interest if the gain or loss would be reclassified to profit or loss on the disposal of the 
related assets or liabilities. Meanwhile, if interest on associate or joint venture meets the definition of non-
current asset held for sale, it is accounted for in accordance with K-IFRS 1105. 

The Group continues to use the equity method when an investment in an associate becomes an investment in a 
joint venture or an investment in a joint venture becomes an investment in an associate. There is no 
remeasurement to fair value upon such changes in ownership interests. 

When a subsidiary transacts with an associate or a joint venture of the Group, profits and losses resulting from 
the transactions with the associate or joint venture are recognized in the Group's consolidated financial 
statements only to the extent of interests in the associate or joint venture that are not related to the Group. 

The Group applies K-IFRS 1109 ‘Financial Instruments’, including the impairment requirements, to its long-
term investment interests in associates and joint ventures that form part of its net investment without applying 
the equity method. In addition, when applying K-IFRS 1109 to long-term investments, the Group does not 
consider adjustments to the carrying amount required by K-IFRS 1028. Examples of such adjustments include an 
impairment assessment or an adjustment to the carrying amount of the long-term investment interest resulting 
from the allocation of losses to the investee in accordance with K-IFRS 1028. 

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- 22 -

(5) 

Investment in Joint operation 

A joint operation is a joint arrangement whereby the parties that have joint control of the arrangement have 
rights to the assets, and obligations for the liabilities, relating to the arrangement. Joint control is the 
contractually agreed sharing of control of an arrangement, which exists only when decisions about the relevant 
activities require the unanimous consent of the parties sharing control. 

When the Group operates as a joint operator, it recognizes in relation to its interest in a joint operation: 

- its assets, including its share of any assets held jointly; 
- its liabilities, including its share of any liabilities incurred jointly; 
- its revenue from the sale of its share of the output arising from the joint operation; 
- its share of the revenue from the sale of the output by the joint operation; 
- its expenses, including its share of any expenses incurred jointly. 

The Group accounts for the assets, liabilities, revenues and expenses relating to its interest in a joint operation in 
accordance with the K-IFRSs applicable to the particular assets, liabilities, revenues and expenses. 

When the Group enters into a transaction with a joint operation in which it is a joint operator, such as a sale or 
contribution of assets, it is conducting the transaction with the other parties to the joint operation and, as such, 
the Group recognizes gains and losses resulting from such a transaction only to the extent of the other parties’ 
interests in the joint operation. 

When the Group enters into a transaction with a joint operation in which it is a joint operator, such as a purchase 
of assets, it does not recognize proportional share of profit or loss until the asset is sold to a third party. 

(6)  Revenue recognition 

K-IFRS 1115 requires the recognition of revenues based on transaction price allocated to the performance 
obligation when or as the Group performs that obligation to the customer. Since revenues other than those from 
contracts with customers, such as interest revenue and loan origination fee (cost), are measured through effective 
interest rate method. 

1) Revenues from contracts with customers 

The Group recognizes revenue when the Group satisfies a performance obligation by transferring a 
promised good or service to a customer. When a performance obligation is satisfied, the Group shall 
recognizes as a revenue the amount of the transaction price that is allocated to that performance obligation. 
The transaction price is the amount of consideration to which the Group expects to be entitled in exchange 
for transferring promised goods or services to a customer, excluding amounts collected on behalf of third 
parties.   

The Group is recognizing revenue by major sources as shown below: 

①  Fees and commission received for brokerage

The fees and commission received for agency are the amount of consideration or fee expected to be entitled 
to receive in return for providing goods or services to the other parties with the Group acting as an agency, 
such as in the case of sales of bancassurance and beneficiary certificates. The majority of these fees and 
commission received for brokerage are from the business activities relevant to Banking segment. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019 
 
- 23 -

201

②  Fees and commission received related to credit

The fees and commission received related to credit mainly include the lending fees received from the loan 
activity and the fees received in the L/C transactions. Except for the fees and commission accounted for in 
calculating the effective interest rate, it is generally recognized when the performance obligation has been 
performed. The majority of these fees and commission received related to credit are from the business 
activities relevant to Banking, Credit card and Investment banking segment. 

③  Fees and commission received for electronic finance

The fees and commission received for electronic finance include fees received in return for providing 
various kinds of electronic financial services through firm-banking and CMS. These fees are recognized as 
revenue immediately upon the completion of services. The majority of these fees and commission received 
for electronic finance are from the business activities relevant to Banking and Investment banking segment. 

④  Fees and commission received on foreign exchange handling

The fees and commission received on foreign exchange handling consist of various fees incurred when 
transferring foreign currency. The point of processing the customer's request is the time when performance 
obligation is satisfied, and revenue is immediately recognized when fees and commission are received after 
requests are processed. The business activities relevant to these fees and commission received on foreign 
exchange handling are substantially attributable to Banking segment. 

⑤  Fees and commission received on foreign exchange

The fees and commission received on foreign exchange consist of fees related to the issuance of various 
certificates, such as exchange, import and export performance certificates, purchase certificates, etc. The 
point of processing the customer's request is the time when performance obligation is satisfied, and revenue 
is immediately recognized when fees and commission are received after requests are processed. The 
business activities relevant to these fees and commission received on foreign exchange are substantially 
attributable to Banking segment. 

⑥  Fees and commission received for guarantee

The fees and commission received for guarantee include the fees received for the various warranties. The 
activities related to the warranty consist mainly of performance obligations satisfied over time and fees and 
commission are recognized over the guarantee period. The business activities relevant to these fees and 
commission received for guarantee are substantially attributable to Banking segment. 

⑦  Fees and commission received on credit card

The fees and commission received on credit card consist mainly of merchant account fees and annual fees. 
The Group recognizes merchant account fees by multiplying agreed commission rate to the amount paid by 
using the credit card. The annual fees are performance obligation satisfied over time and are recognized 
over agreed periods after the annual fees are paid in advance. The business activities relevant to these fees 
and commission received on credit card are substantially attributable to Credit cards segment. 

⑧  Fees and commission received on securities business 

The fees and commission received on securities business consist mainly of fees and commission for the sale 
of beneficiary certificates, and these fees are recognized when the beneficiary certificates are sold to 
customers. The business activities relevant to these fees and commission received on securities business are 
substantially attributable to Banking and Investment banking segment. 

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202

- 24 -

⑨  Fees and commission from trust management

The fees and commission from trust management consist of fees and commission received in return for the 
operation and management services for entrusted assets. These operation and management services are 
performance obligations satisfied over time, and revenue is recognized over the service period. Among the 
fees and commission from trust management, variable considerations such as profit commission that are 
affected by the value of entrusted assets and base return of the future periods are recognized as revenue 
when limitations to the estimates are lifted. The majority of these fees and commission received for 
brokerage are from the business activities relevant to Banking segment. 

⑩  Fees and commission received on credit Information

The fees and commission received on credit Information are composed of the fees and commission 
received by performing credit investigation and proxy collection services. Credit investigation fees and 
commission are the amount received in return for verifying the information requested by the customer and 
are recognized as revenue at the time the verification is completed. Proxy collection service fees are 
recognized by multiplying the applicable rate to the collected amount at the time when collection services 
are completed. The majority of these fees and commission received for brokerage are from the business 
activities relevant to other segment. 

⑪  Other fees

Other fees are usually fees related to remittances, but include fees related to various other services provided 
to customers by the Group. These fees are recognized when transactions occur at the customers' request and 
services are provided, at the same time when commission are received. These other fees occur across all 
operating segments. 

2) Revenues from sources other than contracts with customers 

① Interest income

Interest income on financial assets measured at FVTOCI and financial assets at amortized costs is measured 
using the effective interest method. 

The effective interest method is a method of calculating the amortized cost of a debt instrument and of 
allocating the interest income over the expected life of the asset. The effective interest rate is the rate that 
exactly discounts estimated future cash flows to the instrument's initial unamortized cost over the expected 
period, or shorter if appropriate. Future cash flows include commissions and cost of reward points(limited 
to the primary component of effective interest rate) and other premiums or discounts that are paid or 
received between the contractual parties when calculating the effective interest rate, but does not include 
expected credit losses. All contractual terms of a financial instrument are considered when estimating 
future cash flows. 

For purchased or originated credit-impaired financial assets, interest revenue is recognized by applying the 
credit-adjusted effective interest rate to the amortized cost of the financial asset from initial recognition. 
Even if the financial asset is no longer impaired in the subsequent periods due to credit improvement, the 
basis of interest revenue calculation is not changed from amortized cost to unamortized cost of the financial 
assets. 

② Loan origination fees and costs

The commission fees earned on loans, which is part of the effective interest of loans, is accounted for as 
deferred origination fees. Incremental costs related to the origination of loans are accounted for as deferred 
origination fees and is being added or deducted to/from interest income on loans using effective interest 
rate method. 

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(7)  Accounting for foreign currencies 

The Group’s consolidated financial statements are presented in Korean Won, which is the functional currency of 
the Group. At the end of each reporting period, monetary assets and liabilities denominated in foreign currencies 
are translated to the functional currency at its prevailing exchange rates at the date. The effective portion of the 
changes in fair value of a derivative that qualifies as a cash flow hedge and the foreign exchange differences on 
monetary items that form part of net investment in foreign operations are recognized in equity. 

Assets and liabilities of the foreign operations subject to consolidation are translated into Korean Won at foreign 
exchange rates at the end of the reporting period. Except for situations in which it is required to use exchange 
rates at the date of transaction due to significant changes in exchange rates during the period, items that belong 
to profit or loss shall be measured by average exchange rate, with foreign exchange differences recognized as 
other comprehensive income and added to equity (allocated to non-controlling interests, if appropriate). When 
foreign operations are disposed, the controlling interest’s share of accumulated foreign exchange differences
related to such foreign operations will be reclassified to profit or loss, while non-controlling interest’s 
corresponding share will not be reclassified. 

Adjustments to fair value of identifiable assets and liabilities, and goodwill arising from the acquisition of 
foreign operations will be treated as assets and liabilities of the corresponding foreign operation, and is translated 
using foreign exchange rates at the end of the period. The foreign exchange differences are recognized in other 
comprehensive income. 

(8)  Cash and cash equivalents 

The Group is classifying cash on hand, demand deposits, interest-earning deposits with original maturities of up 
to three months on acquisition date, and highly liquid investments that are readily convertible to known amounts 
of cash and subject to an insignificant risk of changes in value as cash and cash equivalents. 

(9)  Financial assets and financial liabilities 

1)

Financial assets 

A regular way purchase or sale of financial assets is recognized or derecognized on the trade or settlement 
date. A regular way purchase or sale is a purchase or sale of a financial asset under a contract whose term 
requires delivery of the asset within the time frame established generally by regulation or convention in the 
marketplace concerned. 

On initial recognition, financial assets are classified into financial assets at FVTPL, financial assets at 
FVTOCI, and financial assets at amortized cost according to its business model and contractual cash flows. 

a) Business model 

The Group evaluates the way business is being managed, and the purpose of the business model for 
managing a financial asset best reflects the way information is provided to the management at its portfolio 
level. Such information considers the following: 

- The accounting policies and purpose specified for the portfolio, the actual operation of such policies. This 
includes strategy of the management focusing on the receipt of contractual interest revenue, maintaining a 
certain level of interest income, matching the duration of financial assets and the duration of 
corresponding liabilities to obtain the asset, and outflow or realization of expected cash flows from 
disposal of assets 

- The way the performance of a financial asset held under the business model is evaluated, and the way 

such evaluation is being reported to the management 

- The risk affecting the performance of the business model (and financial assets held under the business 

model), and the way such risk is being managed 

- The compensation plan for the management (e.g. whether the management is being compensated based on 

the fair value of assets or based on contractual cash flows received) 

- Frequency, amount, timing and reason for sale of financial assets in the past, and forecast of future sale 

activities. 

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b)

Contractual cash flows 

The principal is defined to be the fair value of a financial assets at initial recognition. Interest is not only 
composed of consideration for the time value of money, consideration for the credit risk related to 
remaining principal at a certain period of time, and consideration for other cost (e.g. liquidity risk and cost 
of operation) and fundamental risk associated with lending, but also profit. 

When evaluating whether contractual cash flows are solely payments of principal and interests, the Group 
considers the contractual terms of the financial instrument. When a financial asset contains contractual 
conditions that modify the timing and amount of contractual cash flows, it is required to determine whether 
contractual cash flows that arise during the remaining life of the financial instrument due to such 
contractual condition are solely payments of principal and interest. The Group considers the following 
elements when evaluating the above: 

- Conditions that lead to modification of timing or amount of cash flows 
- Contractual terms that adjust contractual nominal interest, including floating rate features 
- Early payment features and maturity extension features 
- Contractual terms that limit the Group’s claim on cash flows arising from certain assets (e.g. non-recourse 
feature) 

① Financial assets at FVTPL

The Group is classifying those financial assets that are not classified as either financial assets at amortized 
cost or financial assets at FVTOCI, and those designated to be measured at FVTPL, as financial assets at 
FVTPL. Financial assets at FVTPL are measured at fair value, and related profit or loss is recognized in net 
income. Transaction costs related to acquisition at initial recognition is recognized in net income 
immediately upon its occurrence. 

It is possible to designate a financial asset as financial asset at FVTPL if at initial recognition: (a) it is 
possible to remove or significantly reduce recognition or measurement mismatch that may otherwise have 
occurred if not for its designation as financial asset at FVTPL; (b) the financial asset forms part of the 
Group’s financial instrument group (a group composed of a combination of financial asset or liability), is 
measured at fair value and is being evaluated for its performance, and such information is provided 
internally; and (c) the financial asset is part of a contract that contains one or more of embedded derivatives, 
and is a hybrid contract in which designation as financial asset at FVTPL is allowed under K-IFRS 1109
‘Financial Instruments’. However, the designation is irrevocable.

②  Financial assets at FVTOCI

When financial assets are held under a business model whose objective is achieved by both collecting 
contractual cash flows and selling financial assets, and when contractual cash flows from such financial 
assets are solely payments of principal and interest, the financial assets are classified as financial assets at 
FVTOCI. Also, for investments in equity instruments that are not held for short-term trade, an irrevocable 
election is available at initial recognition to present subsequent changes in fair value as other 
comprehensive income. 

At initial recognition, financial assets at FVTOCI is measured at its fair value plus any direct transaction 
cost, and is subsequently measured in fair value. However, for equity instruments that do not have a 
quotation in an active market and in which fair value cannot be measured reliably, they are measured at 
cost. The income tax effects related to the changes in fair value except for profit or loss items such as 
impairment losses (reversals), interest revenue calculated by using effective interest method, and foreign 
exchange gain or loss about debt instrument are recognized as other comprehensive income until the asset’s 
disposal. Upon derecognition, the accumulated other comprehensive income is reclassified from equity to 
net income for FVTOCI (debt instrument), and reclassified within the equity for FVTOCI (equity 
instruments). 

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③ Financial assets at amortized cost

When financial assets are held under a business model whose objective is to hold financial assets in order to 
collect contractual cash flows, and when contractual cash flows from such financial assets are solely 
payments of principal and interest, the financial assets are classified as financial assets at amortized cost. At 
initial recognition, financial assets at amortized cost are recognized at fair value plus any direct transaction 
cost. Financial assets at amortized cost is presented at amortized cost using effective interest method, less 
any loss allowance. 

2)

Financial liabilities 

At initial recognition, financial liabilities are classified into either financial liabilities at FVTPL or financial 
liabilities at amortized cost. 

Financial liabilities are usually classified as financial liabilities at FVTPL when they are acquired with a 
purpose to repurchase them within a short period of time, when they are part of a certain financial 
instrument portfolio that is actually and recently being managed with a purpose of short-term profit and 
joint management by the Group at initial recognition, and when they are derivatives that do not qualify as 
hedging instruments. Financial liabilities at FVTPL are measured at fair value plus direct transaction cost at 
initial recognition, and are subsequently measured at fair value. Profit or loss arising from financial 
liabilities at FVTPL is recognized in net income when occurred. 

It is possible to designate a financial liability as financial liability at FVTPL if at initial recognition: (a) it is 
possible to remove or significantly reduce recognition or measurement mismatch that may otherwise have 
occurred if not for its designation as financial liability at FVTPL; (b) the financial asset forms part of the 
Group’s financial instrument group (a group composed of a combination of financial asset or liability) 
according to the Group’s documented risk management or investment strategy, is measured at fair value 
and is being evaluated for its performance, and such information is provided internally; and (c) the financial 
liability is part of a contract that contains one or more of embedded derivatives, and is a hybrid contract in 
which designation as financial liability at FVTPL is allowed under K-IFRS 1109 ‘Financial Instruments’.
Financial liabilities designated as at FVTPL are initially recognized at fair value, with any direct transaction 
cost recognized in profit or loss, and are subsequently measured at fair value. Any profit or loss from 
financial liabilities at FVTPL are recognized in profit or loss. 

Financial liabilities not classified as financial liabilities at FVTPL are measured at amortized cost. The 
Group is classifying liabilities such as deposits due to customers, borrowings and debentures as financial 
liabilities at amortized cost. 

3) Reclassification 

Financial assets are not reclassified after initial recognition unless the Group modifies the business model 
used to manage financial assets. When the Group modifies the business model used to manage financial 
assets, all affected financial assets are reclassified on the first day of the first reporting period after the 
modification. 

4) Derecognition 

Financial assets are derecognized when contractual rights to cash flows from the financial assets are 
expired, or when substantially all of risk and reward for holding financial assets is transferred to another 
entity as a result of a sale of financial assets. If the Group does not have and does not transfer substantially 
all of the risk and reward of holding financial assets with control of the transferred financial assets retained, 
the Group recognizes financial assets to the extent of its continuing involvement. If the Group holds 
substantially all the risk and reward of holding a financial asset, it continues to recognize that asset and 
proceeds are accounted for as collateralized borrowings. 

When a financial asset is fully derecognized, the difference between the book value and the sum of 
proceeds and accumulated other comprehensive income is recognized as profit or loss in case of FVTOCI 
(debt instruments), and as retained earnings for FVTOCI (equity instruments). 

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In case when a financial asset is not fully derecognized, the Group allocates the book value into amounts 
retained in the books and removed from the books, based on the relative fair value of each portion at the 
date of sale, and based on the degree of continuing involvement. For the derecognized portion of the 
financial assets, the difference between its book value and the sum of proceeds and the portion of 
accumulated other comprehensive income attributable to that portion will be recognized in profit or loss in 
case of debt instruments and recognized in retained earnings in case of equity instruments. The 
accumulated other comprehensive income is distributed to the portion of book value retained in the books, 
and to the portion of book value removed from the books. 

The Group derecognizes financial liabilities when, and only when, the Group’s obligations are discharged, 
cancelled or have expired. The difference between the carrying amount of the financial liability 
derecognized and the consideration paid and payable is recognized in profit or loss. 

When the Group exchanges with the existing lender one debt instrument into another one with the 
substantially different terms, such exchange is accounted for as an extinguishment of the original financial 
liability and the recognition of a new financial liability. Similarly, the Group accounts for substantial 
modification of terms of an existing liability or part of it as an extinguishment of the original financial 
liability and the recognition of a new liability. It is assumed that the terms are substantially different if the 
discounted present value of the cash flows under the new terms, including any fees paid net of any fees 
received and discounted using the original effective rate is at least 10 percent different from the discounted 
present value of the remaining cash flows of the original financial liability 

5)

Fair value of financial instruments 

Financial assets at FVTPL and financial assets at FVTOCI are measured and presented in consolidated 
financial statements at their fair values, and all derivatives are also subject to fair value measurement. 

Fair value is defined as the price that would be received to exchange an asset or paid to transfer a liability 
in a recent transaction between independent parties that are reasonable and willing. Fair value is the 
transaction price of identical financial assets or financial liabilities generated in an active market. An active 
market is a market where trade volume is sufficient and objective price information is available due to the 
fact that bid and ask price differences are small.   

When trade volume of a financial instrument is low, when transaction prices within the market show large 
differences among them, or when it cannot be concluded that a financial instrument is being traded within 
an active market due to disclosures being extremely shallow, fair value is measured using valuation 
techniques based on alternative market information or using internal valuation techniques based on general 
and observable information obtained from objective sources. Market information includes maturity and 
characteristics, duration, similar yield curve, and variability measurement of financial instruments of
similar nature. Fair value amount contains unique assumptions on each entity (the Group concluded that it 
is using assumptions applied in valuing financial instruments in the market, or risk-adjusted assumptions in 
case marketability does not exist). 

The market approach and income approach, which are valuation techniques used to estimate the fair value 
of financial instruments, both require significant judgment. Market approach measures fair value using 
either a recent transaction price that includes the financial instrument, or observable information on 
comparable firm or assets. Income approach measures fair value through discounting future cash flows with 
a discount rate reflecting market expectations, and revenue, operating income, depreciation, capital 
expenditures, income tax, working capital and estimated residual value of financial investments are being 
considered when deriving future cash flows. Valuation techniques such as the above include estimates 
based on the financial instruments’ complexity and usefulness of observable information in the market. 

The valuation techniques used in the evaluation of financial instruments are explained below. 

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a)  Financial assets at FVTPL and Financial assets at FVTOCI 

The fair value of equity securities included in financial assets at FVTPL and financial assets at FVTOCI 
category is recognized in the statement of financial position at its available market price. Debt securities 
traded in the over-the-counter market are generally recognized at an amount computed by an independent 
appraiser. When the Group uses the fair value determined by independent appraisers, the Group usually 
obtains three values from three different appraisers for each financial instrument, and selects the minimum 
amount without making additional adjustments. For equity securities without marketability, the Group uses 
the amount determined by the independent appraiser. The Group verifies the prices obtained from 
appraisers in various ways, including the evaluation of independent appraisers’ competency, indirect 
verification through comparison between appraisers’ price and other available market information, and 
reperformed by employees who have knowledge of valuation models and assumptions that appraisers used. 

b)  Derivatives 

The Group’s transactions involving derivatives such as futures and exchange traded options are measured at 
market value. For exchange traded derivatives classified as level 2 in the fair value hierarchy, the fair value 
is estimated using internal valuation techniques. If there are no publicly available market prices because 
they are traded over-the-counter, fair value is measured through internal valuation techniques. When using 
internal valuation techniques to derive fair value, the types of derivatives, base interest rate or 
characteristics of prices, or stock market indices are considered. When variables used in the internal 
valuation techniques are not observable information in the market, such variables may contain significant 
estimates. 

c)  Adjustment of valuation amount 

The Group is exposed to credit risk when a counterparty to a derivative contract does not perform its 
contractual obligation, and the exposure amount is equal to the amount of derivative asset recognized in the 
statement of financial position. When the Group earns income through valuation of derivatives, such 
income is recognized as derivative asset in the statement of financial position. Some of the derivatives are 
traded in the market, but most of the derivatives are measured at estimated fair value derived from internal 
valuation models that use observable information in the market. As such, in order to estimate the fair value 
there should be an adjustment made to incorporate counterparty’s credit risk, and credit risk adjustment is 
being considered when valuing derivative assets such as over-the counter derivatives. The amount of 
financial liabilities is also adjusted by the Group’s own credit risk when valuing them.

The amount of adjustment is derived from counterparty’s probability of default and loss given default. This 
adjustment considers contractual matters that are designed to reduce the Group’s exposure to each 
counterparty’s credit risk. When derivatives are under master netting arrangement, the exposure used in the 
computation of credit risk adjustment is a net amount after adding/deducting cash collateral received (or 
paid) from loss(or gain) position derivatives with the same counterparty. 

6)

Expected credit losses on financial assets 

The Group recognizes loss allowance on expected credit losses for the following assets: 

- Financial assets at amortized cost 
- Debt instruments measured at FVTOCI 
- Contract assets as defined by K-IFRS 1115 

Expected credit losses are weighted-average value of a range of possible results, considering the time value 
of money, and are measured by incorporating information on current conditions and forecasts of future 
economic conditions that are available without undue cost or effort. 

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The methods to measure expected credit losses are classified into following three categories in accordance 
with K-IFRS: 
- General approach: Financial assets that does not belong to below two models and unused loan 

commitments 

- Simplified approach: When financial assets are either trade receivables, contract assets or lease receivables 
- Credit impairment model: Purchased or originated credit-impaired financial assets 

The measurement of loss allowance under general approach is differentiated depending on whether the 
credit risk has increased significantly after initial recognition. That is, loss allowance is measured based on 
12-month expected credit loss when the credit risk has not increased significantly after initial recognition, 
while loss allowance is measured at lifetime expected credit loss when credit risk has increased
significantly. Lifetime is the expected remaining life of the financial instrument up to the maturity date of 
the contract. 

The measurement of loss allowance under simplified approach is always based on lifetime expected credit 
loss, and loss allowance under credit impairment model is measured as the cumulative change in lifetime 
expected credit loss since initial recognition. 

a)  Measurement of expected credit losses on financial asset at amortized cost 

The expected credit losses on financial assets at amortized cost is measured by the difference between the 
contractual cash flows during the period and the present value of expected cash flows. Expected cash 
inflows are computed for individually significant financial assets in order to calculate expected credit 
losses. 

When financial assets that are not individually significant, they are included in a group of financial assets 
with similar credit risk characteristics and expected credit losses of the group are calculated collectively. 

Expected credit losses are deducted through loss allowance account, and when the financial asset is 
determined to be uncollectible, the loss allowance is written off from the books along with the related 
financial asset. When loan receivable previously written off is subsequently collected, the related loss 
allowance is increased and changes in loss allowance are recognized in profit or loss. 

b)  Measurement of expected credit losses on financial asset at FVTOCI 

The measurement method of expected credit loss is identical to financial asset at amortized cost, but 
changes in the loss allowance is recognized in other comprehensive income. When financial assets at 
FVTOCI is disposed or repaid, the related loss allowance is reclassified from other comprehensive income 
to net income. 

(10)  Offsetting financial instruments 

Financial assets and liabilities are presented as a net amount in the statements of financial position when the 
Group has an enforceable legal right and an intention to settle on a net basis or to realize an asset and settle the 
liability simultaneously. 

(11)  Investment properties 

The Group classifies a property held to earn rentals and/or for capital appreciation as an investment property. 
Investment properties are measured initially at cost, including transaction costs, less subsequent depreciation and 
impairment. 

Subsequent costs are included in the carrying amount of the asset or recognized as a separate asset if it is 
probable that future economic benefits associated with the assets will flow into the Group and the cost of an asset 
can be measured reliably, and the book value of a portion of an asset that are replaced by a subsequent 
expenditure is removed from the books. Routine maintenance and repairs are expensed as incurred. 

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While land is not depreciated, all other investment properties are depreciated based on the depreciation method 
and useful lives of premises and equipment. The estimated useful lives, residual values and depreciation method 
are reviewed at the end of each reporting period, and when it is deemed appropriate to change them, the effect of 
any change is accounted for as a change in accounting estimates. 

An investment property is derecognized from the consolidated financial statements on disposal or when it is 
permanently withdrawn from use and no future economic benefits are expected even from its disposal. The gain 
or loss on the derecognition of an investment property is calculated as the difference between the net disposal 
proceeds and the carrying amount of the property and is recognized in profit or loss in the period of the 
derecognition.     

(12)  Premises and equipment 

Premises and equipment are stated at cost less accumulated depreciation and accumulated impairment losses. 
The cost of an item of premises and equipment is expenditure directly attributable to their purchase or 
construction, which includes any cost directly attributable to bringing the asset to the location and condition 
necessary for it to be capable of operating in the manner intended by management. It also includes the initial 
estimate of costs of dismantling and removing the item and restoring the site on which it is located.   

Subsequent costs are recognized in the carrying amount of an asset or as a separate asset (if appropriate) if it is 
probable that future economic benefit associated with the assets will flow into the Group and the cost of an asset 
can be measured reliably. Routine maintenance and repairs are expensed as incurred.   

While land is not depreciated, for all other premises and equipment, depreciation is charged to net income on a 
straight-line basis by applying the following estimated economic useful lives on the amount of cost or revalued 
amount less residual value. 

Buildings used for business purpose
Structures in leased office
Properties for business purpose
Right-of-use assets

Useful life
35 to 57 years
4 to 5 years
4 to 5 years
Useful lives of the same kind or similar other premises and 
equipment

The Group reassesses the depreciation method, the estimated useful lives and residual values of premises and 
equipment at the end of each reporting period. If changes in the estimates are deemed appropriate, the changes 
are accounted for as a change in an accounting estimate. When there is an indicator of impairment and the 
carrying amount of a premises and equipment item exceeds the estimated recoverable amount, the carrying 
amount of such asset is reduced to the recoverable amount. 

(13)  Intangible assets and goodwill 

The Group is recognizing intangible assets measured at the manufacturing cost or acquisition cost plus additional 
incidental expenses less accumulated amortization and accumulated impairment losses. The Group’s intangible 
asset are amortized over the following economic lives using the straight-line method. The estimated useful life 
and amortization method are reviewed at the end of each reporting period. If changes in the estimates are deemed 
appropriate, the changes are accounted for as a change in an accounting estimate.   

Industrial property rights
Development costs
Software and others

Useful life
10 years
5 years
4 to 10 years

In addition, when an indicator that intangible assets are impaired is noted, and the carrying amount of the asset 
exceeds the estimated recoverable amount of the asset, the carrying amount of the asset is reduced to its 
recoverable amount.   

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Goodwill acquired in a business combination is included in intangible assets. Goodwill is not amortized, but is 
subject to an impairment test at the cash-generating unit level every year, and whenever there is an indicator that 
goodwill is impaired. 

Goodwill resulting from an acquisition of a business is carried at cost as established at the date of acquisition of 
the business less accumulated impairment losses, if any. 

Goodwill is allocated to each of the Group’s cash-generating unit (or groups of cash-generating units) that is 
expected to benefit from the synergies of the combination. If the recoverable amount of the cash-generating unit 
is less than its carrying amount, the impairment loss is allocated first to reduce the carrying amount of any 
goodwill allocated to the unit and then to the other assets of the unit on a pro rata basis based on the carrying 
amount of each asset in the unit. Any impairment loss for goodwill is recognized directly in profit or loss. An 
impairment loss recognized for goodwill is not reversed in subsequent periods. 

(14)  Impairment of non-monetary assets 

Intangible assets with indefinite useful lives or intangible assets that are not yet available for use are tested for 
impairment annually, regardless of whether or not there is any indication of impairment. All other assets are 
tested for impairment by estimating the recoverable amount when there is an objective indication that the 
carrying amount may not be recoverable. Recoverable amount is the higher of value in use or net fair value, less 
costs to sell. If the recoverable amount of an asset is estimated to be less than its carrying amount, the carrying 
amount of the asset is reduced to its recoverable amount and such impairment loss is recognized immediately in 
net income. 

(15)  Leases 

As the Group applied IFRS 16 using the revised retrospective method, the comparative financial information has 
not been prepared. The Group also applied K-IFRS 1017 and 2104. The accounting policies in accordance with 
K-IFRS 1017 and 2104 are separately disclosed. 

1) Accounting policy applied as of January 1, 2019.   

The Group determines whether the agreement is a lease or includes a lease at the time of the agreement. In 
exchange for consideration in the contract, if the control over the use of the identified asset is transferred 
for a period of time, the contract is a lease or includes a lease. In determining whether a contract transfers 
control of the use of the identified asset, the Group uses the definition of a lease in IFRS 16. 

This accounting policy applies to contracts entered into as of January 1, 2019. 

① The Group as a lessee

The Group recognizes the right-of-use asset and the lease liability at the commencement date of the lease. 
The right-of-use asset is measured at cost, which comprises the amount of the initial measurement of the 
lease liability, lease payments made at or before the commencement date(less any lease incentives 
received), initial direct costs, and an estimate of costs to be incurred by the lessee in dismantling and 
removing the underlying asset, restoring the site on which it is located. 

The right-of-use asset is subsequently depreciated on a straight-line basis from the commencement of the 
lease to the end of the lease term. However, if the lease transfers ownership of the underlying asset to the 
lessee by the end of the lease term or if the cost of the right-of-use asset reflects that the lessee will exercise 
a purchase option, the lessee depreciates the right-of-use asset same as a fixed asset from the 
commencement date to the end of the useful life of the underlying asset. The right-of-use asset may be 
reduced by an impairment of the underlying asset or adjusted by remeasurement of the lease liability.   

The lease liability is initially measured at the present value of the lease payments that are not paid at that 
date. The lease payments are discounted using the interest rate implicit in the lease, if that cannot be readily 
determined, the Group uses its incremental borrowing rate. The Group generally uses the incremental 
borrowing rate. 

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211

The lease payments included in the measurement of the lease liability comprise the following: 
-
-

Fixed payments (including in-substance fixed payments) 
Variable lease payments that depend on an index(or a rate), initially measured using the index or rate 
as at the commencement date 
Amounts expected to be payable by the lessee under residual value guarantees 
The exercise price of a purchase option if the lessee is reasonably certain to exercise that option, lease 
payments of the extended period if the lessee is reasonably certain to exercise extension option, and 
payments of penalties for terminating the lease, if the lease term reflects the lessee exercising an option 
to terminate the lease 

-
-

The lease liability is subsequently increased be the interest expense recognized for the lease liability and 
decreased by reflecting the payment of the lease payments. The lease liability is remeasured if the future 
lease payments change depending on changes in the index(or a rate), changes in the expected amount to be 
paid under the residual value guarantee, and changes in the assessment of whether the purchase or 
extension option is reasonably certain to be exercised or not to exercise the terminate option. 

When remeasuring a lease liability, the related right-of-use asset is adjusted and if the carrying amount of 
the right-of-use asset decreases to zero, the remeasurement amount is recognized in profit or loss. 

The Group applies its judgment when determining the lease term for some lease contracts that include the 
extension option. The assessment of whether the Group is reasonably certain to exercise the option 
significantly affects the lease term and therefore has a significant impact on the amount of lease liabilities 
and the right-of-use asset. 

In the statement of financial position, the Group classified the right-of-use assets that do not meet the 
definition of investment property as ‘premises and equipment’ and the lease liabilities as ‘other financial 
liabilities.’

The Group has chosen a practical expedient that does not recognize the right-of-use asset and lease 
liabilities for short-term leases with a lease term less than 12 months and leases for which the underlying 
asset is of low value. The Group recognizes the lease payments associated with those leases as an expense 
on a straight-line basis over the lease term. 

② The Group as a lessor

At the date of the agreement or the effective date of the modification containing the lease element, the 
Group allocates the consideration of the contract to each lease element on the basis of its relative stand-
alone price. 

As a lessor, the Group classifies its leases as either an operating lease or a finance lease at the 
commencement date. 

The Group subsequently judges whether the lease transfers substantially all the risks and rewards incidental 
to ownership of an underlying asset. A lease is classified as a finance lease if it transfers substantially all 
the risks and rewards incidental to ownership of an underlying asset, otherwise a lease is classified as an 
operating lease. 

If the agreement contains both lease and non-lease elements, the Group applies K-IFRS 1115 to allocate the 
consideration of the contract.   

The Group applies the derecognition and impairment provisions of K-IFRS 1109 to its net investment in the 
lease. The Group also carries out regular review of the unguaranteed residual value used to calculate total 
lease investment. 

The Group recognizes lease payments from operating lease as income on a straight-line basis. 

The accounting policy that the Group has applied as a lessor is not different from K-IFRS 1116.   

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2) Accounting policy applied until January 1, 2019 

The Group classifies a lease as a finance lease if it transfers substantially all the risks and rewards 
incidental to ownership of an underlying asset to the lessee, and all lease contracts other than finance leases 
are classified as operating leases. 

① The Group as a lessee

In case of finance leases, the lesser amount of the present value of the minimum lease payments at the 
commencement date of the lease term or the fair value of the leased asset are recognized as financial lease 
assets and liabilities in the statement of financial position. Lease payments are allocated as interest expense 
and repayment of the lease liability so that the same period interest rate is calculated for the balance of the 
liability. Adjustment to the lease payments are accounted for as expenses during the period. 

The operating lease payments are recognized as an expense on a straight-line basis if there is no other 
systematic basis that is more representative of the pattern in which benefit from the use of underlying asset. 
Adjustment lease payments from the operating leases are accounted for as expenses during the period in 
which they are incurred. 

② The Group as a lessor

The Group recognizes a finance lease receivable equal to the present value of the minimum lease and the 
non-guaranteed residual value, which is the net investment of the finance lease. The accounting for 
recognizing interest income by reporting period is carried out on a financial lease receivable after the 
commencement date of the lease term by applying a method in which a certain interest rate of the Group’s 
net investment in the lease is calculated. 

The Group recognizes income from lease payments of operating lease on a straight line basis over the lease 
term, and the direct costs of the lease incurred during the negotiation and contract phase of the operating 
lease is added to the carrying value of the lease asset and recognized as an expense over the lease term on a 
straight-line basis. Operating lease assets are included in other assets and are depreciated over their 
economic useful life. 

(16) Derivative instruments 

Derivative instruments are classified as forwards, futures, options and swaps, depending on the types of 
transactions and are classified at the point of transaction as either trading or hedging based on its purpose. 

Derivatives are initially recognized at fair value at the date of contract and are subsequently measured at fair 
value at the end of each reporting period. The resulting gain or loss is recognized in net income immediately 
unless the derivative is designated or effective as a hedging instrument. If derivatives have been designated as 
hedging instruments and if it is effective, the point of recognition of gain or loss depends on the characteristics of 
hedging relationship. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 35 -

213

Derivatives that have positive (+) fair values are recognized as financial assets and those that have negative (-)
fair values are recognized as financial liabilities. Derivatives are not offset in the consolidated financial 
statements unless they have legally enforceable right to set off or are intended to set off. 

1) Embedded derivatives 

Embedded derivatives are components of a hybrid financial instrument that includes a non-derivative host 
contract. It has an effect of modifying part of cash flows of the hybrid financial instrument similar to an 
independent derivative. 

Embedded derivatives that are part of a hybrid contract of which the host contract is a financial asset within 
the scope of K-IFRS 1109 is not separated. The classification is done by considering the hybrid contract as 
a whole, and subsequent measurement is either at amortized cost or fair value. 

If embedded derivatives are part of a hybrid contract of which the host contract is not a financial asset 
within the scope of K-IFRS 1109 (e.g. financial liability), then these are treated as separate derivatives if 
embedded derivatives meet the definition of a derivative, characteristics & risk of the embedded derivatives 
are not closely related to that of host contract, and if the host contract is not measured at FVTPL. 

2) Hedge accounting 

The Group is applying K-IFRS 1109 in regard to hedge accounting. The Group is designating certain 
derivatives as hedging instrument against fair value changes in relation to the interest rate risk, foreign 
currency translation and interest rate risk, and foreign currency translation risk. 

The Group is documenting the relationship between hedging instruments and hedged items at the 
commencement of hedging in accordance with their purpose and strategy. Also, the Group documents at 
the commencement and subsequent dates whether the hedging instrument effectively counters the changes 
in fair value of hedged items. A hedging instrument is effective only when it meets all the following 
criteria: 

ㆍ When there is an economic relationship between the hedged items and hedging instruments.
ㆍ When the effect of credit risk is not stronger than the change in value due to the economic relationship 

between the hedged items and hedging instruments.

ㆍ When the hedge ratio of hedging relationship is equal to the proportion of the number of items that the 
group actually hedges and the number of hedging instruments that the Group actually uses to hedge the 
number of hedged items.

When a hedging relationship no longer meets the hedging effectiveness requirements related to hedge ratio, 
but when the purpose of risk management on designated hedging relationship is still maintained, the hedge 
ratio of the hedging relationship is adjusted so that hedging relationship may meet the requirements again 
(Hedge ratio readjustment). 

The Group has designated derivatives as hedging instrument except for the portion on foreign currency 
basis spread. The fair value change due to foreign currency basis spread is recognized in other 
comprehensive income and is accumulated in equity. If the hedged item is related to transactions, the 
accumulated other comprehensive income is reclassified to profit or loss when the hedged item affects the 
profit or loss. However, when non-monetary items are subsequently recognized due to hedged items, the 
accumulated equity is removed from the equity directly, and is included in the initial book value of the 
recognized non-monetary items. Such transfers does not affect other comprehensive income. But if part or 
all of accumulated equity is not expected to be recovered in the future periods, the amount not expected to 
be recovered is immediately reclassified to profit or loss. If the hedged item is time-related, then the foreign 
currency basis spread on the day the derivative is designated as a hedging instrument that is related to the 
hedged item is reclassified to profit or loss over the term of the hedge. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review214

3) Fair value hedge 

- 36 -

Gain or loss arising from valid hedging instrument is recognized in profit or loss. However, when the 
hedging instrument mitigates risks on equity instruments designated as financial assets at FVTOCI, related 
gain or loss is recognized in other comprehensive income. 

The book value of hedged items that are not measured in fair value is adjusted by the changes in fair value 
arising from the hedged risk, with resulting gain or loss reflected in net income. In case of debt instruments 
measured at FVTOCI, book value is an amount that is already adjusted to fair value and thus gain or loss 
arising from the hedged risk is recognized in profit or loss instead of other comprehensive income without 
adjustments in book value. When the hedged item is equity instruments measured at FVTOCI, the gain or 
loss arising from hedged risk is retained at other comprehensive income in order to match the gain or loss 
with hedging instruments. 

When gains or losses arising from the hedged risk are recognized in profit or loss of the current term, they 
are recognized as items related to the hedged items.   

Hedge accounting ceases to apply only when hedging relationship (or part of it) does not meet the 
requirements of hedge accounting (even after hedging relationship readjustment, if applicable). This 
treatment holds in case of lapse, disposal, expiry and exercise of hedging instruments, and this cease of 
treatment applies prospectively. The fair value adjustments made to book value of hedged item due to 
hedged risk is amortized from the date of discontinuance of hedge accounting and is recognized in profit or 
loss. 

4) Cash flow hedge 

The Group recognizes the effective portion of changes in the fair value of derivatives and other valid 
hedging instruments that are designated and qualified as cash flow hedges in other comprehensive income 
to the extent of cumulative fair value changes of the hedged item from the starting date of hedge accounting 
and it is cumulated in the cash flow hedge reserve. The gain or loss relating to the ineffective portion is 
recognized immediately in net income. 

Amounts previously recognized in other comprehensive income and accumulated in equity are reclassified 
to net income when the hedged item affects net income. However, when non-monetary assets or liabilities 
are subsequently recognized due to expected transactions involving hedged items, the valuation gain or loss 
accumulated in the equity as other comprehensive income is removed from the equity and included in the 
initial book value of the recognized non-monetary assets or liabilities. Such transfers does not affect other 
comprehensive income. Also, if the cash flow hedge reserve is loss and accumulated other comprehensive 
income is a loss and part or all of the losses are not expected to be recovered in the future periods, the said 
amount is immediately reclassified to profit or loss. 

Hedge accounting ceases to apply only when hedging relationship (or part of it) does not meet the 
requirements of hedge accounting (even after hedging relationship readjustment, if applicable). This 
treatment holds in case of lapse, disposal, expiry and exercise of hedging instruments, and this cease of 
treatment applies prospectively. At the point of cessation of cash flow hedge, the valuation gain or loss 
recognized as accumulated other comprehensive income continues to be recognized as equity, and is 
reclassified to profit or loss when the expected transaction is ultimately recognized as profit or loss. 
However, when transactions are no longer expected to occur, the valuation gain or loss of hedging 
instrument recognized as accumulated other comprehensive income is immediately reclassified to profit or 
loss. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 37 -

215

(17) Assets (or disposal group) held for sale   

The Group classifies a non-current asset (or disposal group) as held for sale if its carrying amount will be 
recovered principally through a sale transaction rather than through continuing use. Non-current assets (and 
disposal groups) classified as held for sale are measured at the lower of their previous carrying amount and fair 
value less costs to sell. 

(18) Provisions 

Provisions are recognized if it has present or contractual obligations as a result of the past event, it is probable 
that an outflow of resources will be required to settle the obligation and the amount of the obligation is reliably 
estimated. A provision is not recognized for the future operating losses. 

The Group recognizes provisions related to the payment guarantees, loan commitment and litigations. Under the 
terms of lease agreement, the cost incurred by the Group to recover the leased asset to its original state are 
recognized as provisions at the commencement of the lease or during a specific period in which the obligation is 
incurred as a result of the using the asset. The provisions are measured as the best estimate of the expenditure 
required to recover the asset, which is regularly reviewed and sated to the new situation. 

Where there are a number of similar obligations, the probability that an outflow will be required in settlement is 
determined by considering the obligations as a whole. Although the likelihood of outflow for any one item may 
be small, if it is probable that some outflow of resources will be needed to settle the obligations as a whole, a 
provision is recognized.   

At the end of each reporting period, the remaining provision balance is reviewed an assessed to determine if the 
current best estimate is being recognized.   

(19) Equity instruments issued by the Group 

1) Capital and compound financial instruments 

The Group classifies a financial instrument that it issues as a financial liability or an equity instrument in 
accordance with the substance of the contractual arrangement. A financial liability is a contractual 
obligation to deliver cash or another financial asset to another entity. An equity instrument is any contract 
that evidences a residual interest in the assets of an entity after deducting all of its liabilities. The compound 
financial instruments are financial instruments where it is neither a financial liability nor an equity 
instrument because it was designed to contain both equity and debt elements. 

If the Group reacquires its own equity instruments, the consideration paid including the direct transaction 
costs (net of tax expense) are presented as a deduction from total equity until such instruments are retired or 
reissued. When these instruments are reissued, the consideration received (net of direct transaction costs) is 
included in the shareholder’s equity.

2) Hybrid securities 

The Group classifies hybrid securities that have the unconditional right to avoid contractual obligations, 
such as to deliver cash or other financial assets in relation to financial instruments into equity instruments 
and presents as part of equity. Meanwhile, hybrid securities issued by subsidiaries of the group are 
classified as non-controlling interests according to the criteria, and the distribution paid is treated as net 
profit attributable to non-controlling interests in the consolidated comprehensive income statement. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review216

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(20) Financial guarantee contracts   

A financial guarantee contract is a contract where the issuer must pay a certain amount of money in order to 
compensate losses suffered by the creditor when debtor defaults on a debt instrument in accordance with original 
or modified contractual terms. 

A financial guarantee is initially measured at fair value and is subsequently measured at the higher of the 
amounts below unless it is designated to be measured at FVTPL or when it arises from disposal of an asset. 

- Loss allowance in accordance with K-IFRS 1109 
- Initial book value less accumulated profit measured in accordance with K-IFRS 1115 

(21) Employee benefits and pensions 

The Group recognizes the undiscounted amount of short-term employee benefits expected to be paid in exchange 
for the services rendered by the employees. Also, the Group recognizes expenses and liabilities in the case of 
accumulating compensated absences when the employees render services that entitle their right to future 
compensated absences. Similarly, the Group recognizes expenses and liabilities for customary profit distribution 
or bonuses when the employees render services, even though the Group does not have legal obligation to do so 
because it can be construed as constructive obligation. 

The Group is operating defined contribution plans and defined benefit plans. Contributions to defined 
contribution plans are recognized as an expense when employees have rendered services entitling them to 
receive the benefits. For defined benefit plans, the defined benefit liability is calculated through an actuarial 
assessment using the projected unit credit method every end of the reporting period, conducted by a professional 
actuaries. Remeasurement, comprising actuarial gains and losses, the return on plan assets (excluding the amount 
included in net interest from net defined benefit liability (asset)), and the effect of the changes to the asset ceiling 
is reflected immediately in the separate statement of financial position with a charge or credit recognized in other 
comprehensive income in the period in which they occur. 

Remeasurement recognized in the consolidated statement of comprehensive income is not reclassified to profit 
or loss in the subsequent periods. Past service cost is recognized in profit or loss in the period of a plan 
amendment. Net interest is calculated by applying the discount rate at the beginning of the period to the net 
defined benefit liability or asset. Defined benefit costs are composed of service cost (including current service 
cost and past service cost, as well as gains and losses on settlements), net interest expense (income) and 
remeasurement. 

The Group presents the service cost and net interest expense (income) components in profit or loss, and the 
remeasurement component in other comprehensive income. Curtailment gains and losses are accounted for as 
past service costs. 

The retirement benefit obligation recognized in the consolidated statement of financial position represents the 
actual deficit or surplus in the Group’s defined benefit plans. Any surplus resulting from this calculation is 
recognized as an asset limited to the present value of any economic benefits available in the form of refunds 
from the plans or reductions in future contributions to the plans. 
Liabilities for termination benefits are recognized at the earlier of either the date when the Group is no longer 
able to cancel its proposal for termination benefits or the date when the Group has recognized the cost of 
restructuring that accompanies the payment of termination benefits.   

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 39 -

217

(22) Income taxes 

Income tax expense is composed of current tax and deferred tax. That is, income tax expense is composed of 
taxes payable or refundable during the period and deferred taxes calculated by applying asset-liability method to 
taxable and deductible temporary differences arising from operating loss and tax credit carryforwards. 
Temporary differences are the differences between the carrying values of assets and liabilities for financial 
reporting purposes and their tax bases. Deferred income tax benefit or expense is recognized for the change in 
deferred tax assets or liabilities. Deferred tax assets and liabilities are measured as of the reporting date using the 
enacted or substantively enacted tax rates expected to apply in the period in which the liability is settled or asset 
is realized. Deferred tax assets, including the carryforwards of unused tax losses, are recognized to the extent it is 
probable that the deferred tax assets will be realized. 

Deferred income tax assets and liabilities are offset if, and only if, the Group has a legally enforceable right to 
offset current tax assets against current tax liabilities, and the deferred tax assets and liabilities relate to income 
taxes levied by the same taxation authority or when the entity intends to settle current tax liabilities and assets on 
a net basis with different taxable entities. 

The carrying amount of deferred tax assets is reviewed at the end of each reporting period and reduced to the 
extent it is no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be 
recovered.   

Deferred liabilities are not recognized if the temporary difference arises from the initial recognition of goodwill. 
Deferred tax assets or liabilities are not recognized if they arise from the initial recognition (other than in a 
business combination) of other assets and liabilities in a transaction that affects neither the taxable profit nor the 
accounting profit.   

Current and deferred taxes are recognized in profit or loss, except when they relate to items that are recognized 
in other comprehensive income or directly in equity or when it arises from business combination. 

The tax uncertainty arises from the compensation claim filed by the Group, and refund litigation for the amount 
of tax levied by the tax authority due to differences in tax law analysis. In response, the Group paid taxes in 
accordance with K-IFRS 2123 due to the tax authority’s claim, but recognized as a corporate tax asset if it is 
highly probable of a refund in the future.   

(23) Criteria of calculating earnings per share (“EPS”)

Basic EPS is a calculation of net income per each common stock. It is calculated by dividing net income 
attributable to ordinary shareholders by the weighted-average number of common shares outstanding. Diluted 
EPS is calculated by adjusting the earnings and number of shares for the effects of all dilutive potential common 
shares. 

(24) Share-based payment 

For cash-settled share-based payment transactions that provide cash in return for the goods or services received, 
the Group measures the goods or services received, and the corresponding liability at the fair value and recognizes 
as employee benefit expenses and liabilities during the vesting period. The fair value of the liability is remeasured 
at the end of each reporting period and the settlement date until the liability is settled, and changes in fair value 
are recognized as employee benefits.

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review218

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3.

SIGNIFICANT ACCOUNTING ESTIMATES AND ASSUMPTIONS

The significant accounting estimates and assumptions are continuously being evaluated based on numerous 
factors including historical experiences and expectations of future events considered to be reasonably possible. 
Actual results can differ from those estimates based on such definitions. The accounting estimates and 
assumptions that contain significant risk of materially changing current book values of assets and liabilities in 
the next accounting periods are as follows: 

(1) Income taxes 

The Group has recognized current and deferred taxes based on best estimates of expected future income tax 
effect arising from the Group’s operations until the end of the current reporting period. However, actual tax 
payment may not be identical to the related assets and/or liabilities already recognized, and these differences 
may affect current taxes and deferred tax assets/liabilities at the time when income tax effects are finalized. 
Deferred tax assets relating to tax losses carried forward and deductible temporary differences are recognized 
only to the extent that it is probable that future taxable profit will be available against which the tax losses 
carried forward and the deductible temporary differences can be utilized. In this case the Group’s evaluation 
considers various factors such as estimated future taxable profit based on forecasted operating results, which are 
based on historical financial performance. The Group is reviewing the book value of deferred tax assets every 
end of the reporting period and in the event that the possibility of earning future taxable income changes, the 
deferred tax assets are adjusted up to taxable income sufficient to use deductible temporary differences. 

(2) Valuation of financial instruments 

Financial assets at FVTPL and FVTOCI are recognized in the consolidated financial statements at fair value. All 
derivatives are measured at fair value. Valuation techniques are required in order to determine fair values of 
financial instruments where observable market prices do not exist. Financial instruments that are not actively 
traded and have low price transparency will have less objective fair value and require broad judgment in 
liquidity, concentration, uncertainty in market factors and assumption in price determination and other risks. 

As described in Note 2-(9)-5), ‘Fair value of financial instruments’, when valuation techniques are used to 
determine the fair value of a financial instrument, various general and internally developed techniques are used, 
and various types of assumptions and variables are incorporated during the process. 

(3) Impairment of financial instruments 

K-IFRS 1109 requires entities to measure loss allowance equal to 12-month expected credit losses or lifetime 
expected credit losses after classifying financial assets into one of the three stages, which depends on the degree 
of increase in credit risk after their initial recognition. 

Stage 1

Allowance for 
expected credit 
losses

Credit risk has not significantly increased 
since initial recognition (*)

Expected 12-month credit losses:
Expected credit losses due to possible 
defaults on financial instruments within a 
12-month period from the year-end.

Stage 3

Stage 2
Credit risk has significantly 
increased since initial 
recognition
Expected lifetime credit losses:
Expected credit losses from all possible 
defaults during the expected lifetime of the 
financial instruments.

Credit has 
been impaired

(*) Credit risk may be considered not to have been significantly increased when credit risk is low at year-end. 

The Group has estimated the allowance for credit losses based on reasonable and supportable information that 
was available without undue cost or effort at the reporting date about past events, current conditions and 
forecasts of future economic conditions. 

Probability of default (PD) and Loss given default (LGD) for each category of financial asset is being calculated 
by considering factors such as debtor type, credit rating and portfolio. The estimates are regularly being 
reviewed in order to reduce discrepancies with actual losses. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 41 -

219

In measuring the expected credit losses, the Group is using reasonable and supportable macroeconomic 
indicators such as economic growth rates, interest rates, market index rates, etc., in order to forecast future 
economic conditions. 

The Group is conducting the following procedures to estimate and apply future economic forecast information. 

- Development of prediction models by analyzing the correlation between default rates of corporate and retail 
exposures per year and macroeconomic indicators 
- Calculation of predicted default rate incorporating future economic forecasts by applying estimated 
macroeconomic indicators provided by verified institutions such as Bank of Korea and National Assembly 
Budget Office to the prediction model developed. 

At the end of every reporting period, the Group evaluates whether credit risk reflecting forward-looking 
information has significantly been increased since the date of initial recognition. When evaluating whether credit 
risk has significantly been increased, the changes in the probability of default over the financial instrument’s 
remaining life is used instead of changes in the amount of expected credit losses. The Group performs the above 
evaluation with distinctions made to corporate and retail exposures, and indicators of significant increase in 
credit risk are as follows: 

Corporate Exposures

Asset quality level ‘Precautionary’ or lower
More than 30 days past due
‘Warning’ level in early warning system
Debtor experiencing financial difficulties
(Capital impairment, Adverse opinion or Disclaimer of 
opinion by external auditors)
Significant decrease in credit rating (*)

Retail Exposures
Asset quality level ‘Precautionary’ or lower
More than 30 days past due
Significant decrease in credit rating(*)

(*) Determining whether there has been a significant decrease in the credit rating of corporate and retail exposures 

applies only to credit ratings that are measured through 12-month expected credit loss. The Woori Bank, which is 
an important subsidiary of the Group, has applied the above indicators of significant decrease in credit rating since 
initial recognition as follows, and the estimation method is regularly being monitored. 

Corporate

Retail

Credit rating
AAA ~ A+
A- ~ BBB
BBB- ~ BB+
BB ~ BB-
1 ~ 3
4 ~ 5
6 ~ 10

Significant increased indicator of the credit rating
More than or equal to 4 steps
More than or equal to 3 steps
More than or equal to 2 steps
More than or equal to 1 step
More than or equal to 3 steps
More than or equal to 2 steps
More than or equal to 1 step

The Group sees no significant increase in credit risk after initial recognition for debt securities, etc. with a credit 
rating of A + or higher, which are deemed to have low credit risk at the end of the reporting period 

The Group concludes that credit is impaired when financial assets are under conditions stated below: 

- When principal of loan is overdue for 90 days or longer due to significant deterioration in credit 
- For loans overdue for less than 90 days, when it is determined that not even a portion of the loan will be 

recovered unless claim actions such as disposal of collaterals are taken 

- When other objective indicators of impairment has been noted for the financial asset. 

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The Group determines which loan is subject to write-off in accordance with internal guidelines, and writes off 
loan receivables when it is determined that the loans are practically irrecoverable. For example, loans are 
practically irrecoverable when application is made for rehabilitation under the Debtor Rehabilitation and 
Bankruptcy Act and loans are confirmed as irrecoverable by the court’s decision to waive debtor’s obligation, or 
when it is impossible to recover the loan amount through legal means such as auctioning of debtor’s assets or
through any other means of recovery available. Notwithstanding the write-off, the Group may still exercise its 
right of collection after the asset has been written off in accordance with its collection policies. 

(4) Defined benefit plan 

The Group operates a defined benefit pension plan. Defined benefit obligation is calculated at every end of the 
reporting period by performing actuarial valuation, and estimation of assumptions such as discount rate, 
expected wage growth rate and mortality rate is required to perform such actuarial valuation. The defined benefit 
plan, due to its long-term nature, contains significant uncertainties in its estimates. 

4. RISK MANAGEMENT

The Group’s operating activity is exposed to various financial risks. The Group is required to analyze and assess 
the level of complex risks, and determine the permissible level of risks and manage such risks. The Group’s risk 
management procedures have been established to improve the quality of assets for holding or investment 
purposes by making decisions as how to avoid or mitigate risks through the identification of the source of the 
potential risks and their impact. 

The Group has established an approach to manage the acceptable level of risks and reduce the excessive risks in 
financial instruments in order to maximize the profit given risks present, for which the Group has implemented 
processes for risk identification, assessment, control, and monitoring and reporting. 

The risk is managed by the risk management department in accordance with the Group’s risk management
policy. The Risk Management Committee makes decisions on the risk strategies such as the allocation of risk 
capital and the establishment of acceptable level of risk.

(1) Credit risk 

Credit risk represents the possibility of financial losses incurred when the counterparty fails to fulfill its 
contractual obligations. The goal of credit risk management is to maintain the Group’s credit risk exposure to a 
permissible degree and to optimize its rate of return considering such credit risk. 

1) Credit risk management 

The Group considers the probability of failure in performing the obligation of its counterparties, credit 
exposure to the counterparty, the related default risk and the rate of default loss. The Group uses the credit 
rating model to assess the possibility of counterparty’s default risk; and when assessing the obligor’s credit 
grade, the Group utilizes credit grades derived using statistical methods. 

In order to manage credit risk limit, the Group establishes the appropriate credit line per obligor, company 
or industry. It monitors obligor’s credit line, total exposures and loan portfolios when approving the loan.

The Group mitigates credit risk resulting from the obligor’s credit condition by using financial and physical 
collateral, guarantees, netting agreements and credit derivatives. The Group has adopted the entrapment 
method to mitigate its credit risk. Credit risk mitigation is reflected in qualifying financial collateral, trade 
receivables, guarantees, residential and commercial real estate and other collaterals. The Group regularly 
performs a revaluation of collateral reflecting such credit risk mitigation. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 43 -

221

2) Maximum exposure to credit risk 

The Group’s maximum exposure to credit risk shows the uncertainties related to the maximum possible 
variation of financial assets’ net value as a result of changes in the specific risk factors, prior to the 
consideration of collaterals that are recorded at net book value after allowances and other credit 
enhancements. However, the maximum exposure is the fair value amount (recorded on the books) for 
derivatives, maximum contractual obligation for payment guarantees and unused amount of commitments 
for loan commitment. 

The maximum exposure to credit risk is as follows (Unit: Korean Won in millions): 

Loans and other 

Korean treasury and government 

December 31, 2019

December 31, 2018

financial assets at 
amortized cost

Financial assets at 

FVTPL (*)

Financial assets at 

FVTOCI
Securities at 

agencies

Banks
Corporates
Consumers

Sub-total

Deposit
Debt securities 
Loans 
Derivative assets

Sub-total

14,797,040
18,597,206
101,041,110
159,282,337
293,717,693
27,901
2,337,085
212,473
2,921,903
5,499,362

13,547,154
22,283,842
96,627,671
149,998,911
282,457,578
26,935
1,824,155
385,450
2,026,079
4,262,619

Debt securities

26,795,161

17,112,249

amortized cost
Derivative assets 

Debt securities
Derivative assets (Designated for 

Off-balance 
accounts

hedging)
Guarantees 
Unused loan commitments

Sub-total
Total

20,320,539

22,932,559

121,131
12,618,917
103,651,674
116,270,591
462,724,477

35,503
12,666,417
97,796,704
110,463,121
437,263,629

(*) Puttable financial instruments are not included 

a)    Credit risk exposure by geographical areas 

The following tables analyze credit risk exposure by geographical areas (Unit: Korean Won in millions): 

Loans and other financial 
assets at amortized cost
Securities at amortized cost
Financial assets at FVTPL
Financial assets at FVTOCI
Derivative assets (Designated 

for hedging)

Off-balance accounts

Total

Korea

China

December 31, 2019
UK

Japan

USA

Others (*)

Total

268,316,454
20,104,604
5,488,229
24,553,655

5,108,144
-
10,409
332,319

5,077,666
66,747
-
144,601

1,844,374 1,172,209
-
724
2

-
-
102,311

12,198,846
149,188
-
1,662,273

293,717,693
20,320,539
5,499,362
26,795,161

121,131
112,602,603
431,186,676

-
1,211,857
6,662,729

-
387,795
5,676,809

-
78,850

-
46,662
2,025,535 1,219,597

-
1,942,824
15,953,131

121,131
116,270,591
462,724,477

(*) Others consist of financial assets in Indonesia, Hong Kong, Singapore, and other countries. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review222

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Korea

China

December 31, 2018
UK

Japan

USA

Others (*)

Total

Loans and other financial 
assets at amortized cost
Securities at amortized cost
Financial assets at FVTPL
Financial assets at FVTOCI
Derivative assets (Designated 

for hedging)

Off-balance accounts

Total

261,547,407
22,757,048
4,261,110
15,697,518

4,592,153
-
1,243
261,085

4,597,119
70,578
-
103,755

1,526,532
-
-
24,960

893,354
-
266
2,247

9,301,013
104,933
-
1,022,684

282,457,578
22,932,559
4,262,619
17,112,249

35,503
107,632,858
411,931,444

-
801,978
5,656,459

-
343,323
5,114,775

-
136,727
1,688,219

-
35,000
930,867

-
1,513,235
11,941,865

35,503
110,463,121
437,263,629

(*) Others consist of financial assets in Indonesia, Hong Kong, Singapore, and other countries. 

b)    Credit risk exposure by industries 

The following tables analyze credit risk exposure by industries, which are service, manufacturing, finance 
and insurance, construction, individuals and others in accordance with the Korea Standard Industrial 
Classification Code (Unit: Korean Won in millions): 

Service

Manufacturing

Finance and 
insurance

Construction

Individuals

Others

Total

December 31, 2019

Loans and other financial 
assets at amortized cost
Securities at amortized cost
Financial assets at FVTPL
Financial assets at FVTOCI
Derivative assets 

(Designated for hedging)

Off-balance accounts

Total

51,233,088
8,545,838
162,780
85,609

-
17,813,366
77,840,681

32,983,972
-
128,666
139,098

36,141,770
10,979,001
4,084,698
18,968,456

3,291,001
364,591
39,193
10,047

155,120,055
-
15,430
9,241

14,947,807
431,109
1,068,595
7,582,710

293,717,693
20,320,539
5,499,362
26,795,161

-
23,841,881
57,093,617

121,131
10,015,897
80,310,953

-
-
4,161,139
53,335,209
7,865,971 208,479,935

-
7,103,099
31,133,320

121,131
116,270,591
462,724,477

Service

Manufacturing

Finance and 
insurance

Construction

Individuals

Others

Total

December 31, 2018

Loans and other financial 
assets at amortized cost
Securities at amortized cost
Financial assets at FVTPL
Financial assets at FVTOCI
Derivative assets 

(Designated for hedging)

Off-balance accounts

Total

48,319,987
1,157,512
120,659
382,409

-
17,645,104
67,625,671

34,972,072
-
153,159
109,749

40,338,823
13,414,743
3,117,845
13,017,646

3,295,967
527,847
16,118
224,665

145,715,074
-
7,614
5,535

9,815,655
7,832,457
847,224
3,372,245

282,457,578
22,932,559
4,262,619
17,112,249

-
22,300,388
57,535,368

35,503
9,654,685
79,579,245

-
4,146,708
8,211,305

-
49,948,865
195,677,088

-
6,767,371
28,634,952

35,503
110,463,121
437,263,629

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 45 -

223

3) Credit risk exposure 

a) Financial assets 

The maximum exposure to credit risk by asset quality, except for financial assets at FVTPL and derivative 
asset (Designated for hedging) is as follows (Unit: Korean Won in millions): 

December 31, 2019

Stage 1

Stage 2

Above 
appropriate 
credit rating
(*1)

Less than a 
limited 
credit rating
(*3)

Above 
appropriate 
credit 
rating (*2)

Less than a 
limited credit 
rating
(*3)

Stage 3

Total

Loss 
allowance

Total, net

Loans and other financial 
assets at amortized cost
Korean treasury and 

government agencies

Banks
Corporates

General business
Small- and medium-
sized enterprise
Project financing and 
others
Consumers

Securities at amortized cost
Financial assets at FVTOCI 

(*4)

Total

255,709,205

19,823,451

8,712,860

9,625,024

1,504,172

295,374,712

(1,657,019)

293,717,693

14,789,933
18,336,664
82,286,304
45,769,233

10,390
109,667
15,201,687
6,191,625

-
150,318
485,469
441,089

-
-
3,267,311
1,620,761

1
21,907
792,375
544,238

14,800,324
18,618,556
102,033,146
54,566,946

(3,284)
(21,350)
(992,036)
(678,237)

14,797,040
18,597,206
101,041,110
53,888,709

32,180,551

8,507,800

44,380

1,586,865

230,901

42,550,497

(287,027)

42,263,470

4,336,520
140,296,304
20,326,050

502,262
4,501,707
-

-
8,077,073
-

59,685
6,357,713
-

17,236
689,889
-

4,915,703
159,922,686
20,326,050

(26,772)
(640,349)
(5,511)

4,888,931
159,282,337
20,320,539

26,684,601
302,719,856

110,560
19,934,011

-
8,712,860

-
9,625,024

-
1,504,172

26,795,161
342,495,923

(8,569)
(1,671,099)

26,795,161
340,833,393

Loans and other financial assets at amortized cost
Korean treasury and government agencies
Banks
Corporates

General business
Small- and medium-sized enterprise
Project financing and others

Consumers

Securities at amortized cost
Financial assets at FVTOCI (*4)

Total

Stage1
169,438,539
-
612,200
55,602,818
22,291,348
31,517,538
1,793,932
113,223,521
-
-
169,438,539

December 31, 2019
Collateral value

Stage2
14,451,806
-
2,028
2,335,496
1,023,766
1,311,730
-
12,114,282
-
-
14,451,806

Stage3

692,139
-
-
394,860
240,771
145,061
9,028
297,279
-
-
692,139

Total

184,582,484
-
614,228
58,333,174
23,555,885
32,974,329
1,802,960
125,635,082
-
-
184,582,484

(*1) Credit grade of corporates are AAA ~ BBB, and consumers are grades 1 ~ 6.
(*2) Credit grade of corporates are A- ~ BBB, and consumers are grades 1 ~ 6.
(*3) Credit grade of corporates are BBB- ~ C, and consumers are grades 7 ~ 10. 
(*4) Financial assets at FVTOCI has been disclosed as the amount before deducting loss allowance because loss 

allowance does not reduce the carrying amount.

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review224

- 46 -

December 31, 2018

Stage 1

Stage 2

Above 
appropriate 
credit rating
(*1)

Less than a 
limited 
credit rating
(*3)

Above 
appropriate 
credit 
rating (*2)

Less than a 
limited credit 
rating
(*3)

Stage 3

Total

Loss 
allowance

Total, net

Loans and other financial 
assets at amortized cost
Korean treasury and 

government agencies

Banks
Corporates

General business
Small- and medium-
sized enterprise
Project financing and 
others
Consumers

Securities at amortized cost
Financial assets at FVTOCI 

(*4)

Total

252,921,186

17,624,416

6,330,382

5,739,850

1,693,148

284,308,982

(1,851,404)

282,457,578

13,549,305
22,163,951
77,160,502
43,173,952

1,009
105,583
15,550,301
6,474,057

1
27,777
655,907
526,303

-
-
3,424,215
1,723,704

-
14,307
1,034,030
716,722

13,550,315
22,311,618
97,824,955
52,614,738

(3,161)
(27,776)
(1,197,284)
(817,002)

13,547,154
22,283,842
96,627,671
51,797,736

29,510,917

8,527,542

107,998

1,547,761

277,825

39,972,043

(335,469)

39,636,574

4,475,633
140,047,428
22,939,039

548,702
1,967,523
-

21,606
5,646,697
195

152,750
2,315,635
-

39,483
644,811
250

5,238,174
150,622,094
22,939,484

(44,813)
(623,183)
(6,925)

5,193,361
149,998,911
22,932,559

16,940,654
292,800,879

146,442
17,770,858

25,153
6,355,730

-
5,739,850

-
1,693,398

17,112,249
324,360,715

(6,177)
(1,864,506)

17,112,249
322,502,386

Loans and other financial assets at amortized cost
Korean treasury and government agencies
Banks
Corporates

General business
Small- and medium-sized enterprise
Project financing and others

Consumers

Securities at amortized cost
Financial assets at FVTOCI (*4)

Total

Stage1
163,329,105
11,600
361,024
51,595,949
19,907,948
29,780,716
1,907,285
111,360,532
-
-
163,329,105

December 31, 2018
Collateral value

Stage2

Stage3

8,836,440
-
3,334
2,509,620
1,167,993
1,291,222
50,405
6,323,486
-
-
8,836,440

698,593
-
-
426,325
241,651
184,674
-
272,268
-
-
698,593

Total

172,864,138
11,600
364,358
54,531,894
21,317,592
31,256,612
1,957,690
117,956,286
-
-
172,864,138

(*1) Credit grade of corporates are AAA ~ BBB, and consumers are grades 1 ~ 6.
(*2) Credit grade of corporates are A- ~ BBB, and consumers are grades 1 ~ 6.
(*3) Credit grade of corporates are BBB- ~ C, and consumers are grades 7 ~ 10. 
(*4) Financial assets at FVTOCI has been disclosed as the amount before deducting loss allowance because loss 

allowance does not reduce the carrying amount.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 47 -

225

b) Guarantees and loan commitments 

The credit quality of the guarantees and loan commitments as of December 31, 2019 and 2018 are as 
follows (Unit: Korean Won in millions):

Stage 1

December 31, 2019

Stage 2

Above 
appropriate 
credit rating
(*1)

Less than a 
limited credit 
rating 
(*3) 

Above 
appropriate 
credit rating
(*2)

Less than a 
limited 
credit rating 
(*3)

Stage3

Total

10,952,917

1,333,561

355

223,657

108,427

12,618,917

Financial assets

Off-balance 
accounts
Guarantees 
Loan

Commitments

Total

97,854,790
108,807,707

3,479,295
4,812,856

1,388,136
1,388,491

906,033
1,129,690

23,420
131,847

103,651,674
116,270,591

(*1)  Credit grade of corporates are AAA ~ BBB, and consumers are grades 1 ~ 6. 
(*2)  Credit grade of corporates are A- ~ BBB, and consumers are grades 1 ~ 6. 
(*3)  Credit grade of corporate are BBB- ~ C, and consumers are grades 7 ~ 10.

Stage 1

December 31, 2018

Stage 2

Above 
appropriate 
credit rating
(*1)

Less than a 
limited credit 
rating 
(*3) 

Above 
appropriate 
credit rating
(*2)

Less than a 
limited 
credit rating 
(*3)

Stage3

Total

11,212,772

1,063,551

7,147

261,599

121,348

12,666,417

Financial assets

Off-balance 
accounts
Guarantees 
Loan 

commitments

Total

91,734,567
102,947,339

3,632,586
4,696,137

1,529,330
1,536,477

880,518
1,142,117

19,703
141,051

97,796,704
110,463,121

(*1)  Credit grade of corporates are AAA ~ BBB, and consumers are grades 1 ~ 6. 
(*2)  Credit grade of corporates are A- ~ BBB, and consumers are grades 1 ~ 6. 
(*3)  Credit grade of corporate are BBB- ~ C, and consumers are grades 7 ~ 10. 

4) Collateral and other credit enhancements   

During the current period, there have been no significant changes in the value of collateral or other credit 
enhancements held by the Group and there have been no significant changes in collateral or other credit 
enhancements due to changes in the collateral policy of the Group. As of December 31, 2019, there are no 
financial assets that do not recognize the allowance for losses just because financial assets have collateral. 

5) For the financial assets that record loss allowance as total expected credit loss, the amortized cost before 
the change in contractual cash flows is 18,735 million Won, and the net loss due to the change is 82
million Won.

6) As the Group manages receivables that have not lost the right of claim to the debtor for the grounds of 
incomplete statute limitation and uncollected receivables under the related laws as receivable charge-
offs, the balance as of December 31, 2019 and 2018 are 9,667,169 million Won and 9,578,796 million 
Won. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review 
226

(2)  Market risk 

- 48 -

Market risk is the possible risk of loss arising from trading position and non-trading position as a result of the 
volatility of market factors such as interest rates, stock prices and foreign exchange rates. 

1)  Market risk management 

Market risk management refers to the process of making and implementing decisions for the avoidance, 
acceptance or mitigation of risks by identifying the underlying source of the risks and measuring its level, 
and evaluating the appropriateness of the level of accepted market risks. 

a) Trading activities 

The Group uses both a standard-based and an internal model-based approach to measure market risk. The 
standard-based approach is used to calculate individual market risk of owned capital while the internal 
model-based approach is used to calculate general capital market risk and managing internal risk. The 
Value at Risk (VaR) methodology is used to manage and measure market risk.   

Woori Bank, a subsidiary of the Group, uses the internal model approved by the Financial Supervisory 
Service to measure the VaR using the Historical Simulation Method based on a 99% confidence level and a 
10-day retention period, and calculates the required capital risk for calculating the BIS ratio. For internal 
management purposes, limit management is performed on a daily basis measuring VaR based on a 99% 
confidence and 1 day retention period. In addition, Woori Bank perform a daily verification that compares 
VaR measurement and profit and loss to verify the suitability of the model. 

The minimum, maximum and average VaR of the Group for the year ended December 31, 2019 and 2018, 
respectively, and the VaR of the Group as of December 31, 2019 and 2018, respectively, are as follows 
(Unit: Korean Won in millions): 

Risk factor

Interest rate
Stock price
Foreign currencies
Commodity price
Diversification
Total VaR(*)

December 
31, 2019
5,052
3,730
5,028
-
(6,233)
7,577

For the year ended
December 31, 2019
Average Maximum Minimum
1,176
5,725
1,146
5,935
4,395
6,469
-
32
(2,339)
(9,229)
4,378
8,932

3,406
3,203
5,033
1
(5,127)
6,516

December 
31, 2018
3,107
2,353
4,972
-
(4,445)
5,987

For the year ended 
December 31, 2018
Average Maximum Minimum
1,730
1,138
3,439
-
(1,815)
4,492

3,702
2,669
4,678
3
(4,869)
6,183

5,528
5,081
6,136
24
(8,155)
8,614

(*) VaR (Value at Risk): Retention period of 1 day, Maximum expected losses under 99% level of confidence.

b)  Non-trading activities 

For non-trading sectors of the bank, consolidated trusts and subsidiaries of the Bank, the risk is managed 
and measured by  △NII(change in Net Interest Income) and  △EVE(change in Economic Value of Equity) 
through NII(Net Interest Income) and NPV(Net Present Value) simulation, and for the remaining 
subsidiaries, the risk is managed and measured with interest rate EaR(Earning at Risk, maximum of the 
expected change for profit or loss) and interest rate VaR that are in accordance with BIS Framework.

NII is primarily an indicator of changes in profit from short-term changes in interest rates and is measured 
by deducting the interest expenses on the liability from the interest income from the asset. NPV is primarily 
an indicator of the risk of an economic value perspective resulting from unfavorable changes in interest 
rates and is measured by subtracting the present value of the liability from the present value of the asset. 
△NII represents a change in net interest income that may occur over a certain period (e.g., 1 year) due to 
unfavorable changes in interest rates, and  △EVE indicates the economic value changes in equity capital 
that could be caused by changes in interest rates affecting the present value of asset, liabilities, and others. 
The interest rate EaR represents the maximum amount of decrease in net interest income that could result 
from unfavorable changes in interest rate over a certain period (e.g., 1 year), and the interest rate VaR 
represents the maximum expected loss that indicates how much net asset value can decrease at present or in 
the future due to unfavorable changes in interest rates.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 49 -

227

For assets and liabilities as of December 31, 2019 that include bank, consolidated trusts and subsidiaries of 
the bank, details of  △EVE and  △NII calculated based on interest rate risk in banking book (IRRBB) are 
as follows (Unit: Korean Won in millions):

△EVE(*1)

△NII(*2)

December 31, 2019

490,981

162,023

(*1) 
(*2) 

EVE: change in Economic Value of Equity 
NII: change in Net Interest Income 

△
△

NII and NPV according to interest rate change scenario for assets and liabilities held by banks and 
connected trusts as of December 31, 2018 are as follows (Unit: Korean Won in millions): 

Base case
Base case (Prepay)
IR 100bp up
IR 100bp down 
IR 200bp up 
IR 200bp down
IR 300bp up
IR 300bp down

(*1) NII: Net Interest Income
(*2) NPV: Net Portfolio Value

December 31, 2018

NII (*1)

NPV (*2)

4,895,332
4,887,799
5,575,470
4,329,543
6,603,132
3,508,859
7,560,155
3,352,267

24,636,678
24,225,946
24,415,761
24,907,344
24,232,738
25,245,667
24,079,415
25,680,084

For the remaining subsidiaries except the bank, consolidated trusts, and consolidated subsidiaries of the 
bank as of December 31, 2019, and for the subsidiaries other than the bank and consolidated trusts as of 
December 31, 2018, the interest rate EaR and VaR calculated based on the BIS Framework are as follows 
(Unit: Korean Won in millions): 

December 31, 2019

December 31, 2018

EaR (*1)

VaR (*2)

EaR (*1)

VaR (*2)

92,439

87,872

248,364

141,484

(*1) EaR(Earning at Risk): Change of Maximum expected income and expense
(*2) VaR(Value at Risk): Maximum expected losses

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review228

- 50 -

The Group estimates and manages risks related to changes in interest rate due to the difference in the 
maturities of interest-bearing assets and liabilities and discrepancies in the terms of interest rates. Cash 
flows (both principal and interest), interest bearing assets and liabilities, presented by each re-pricing date, 
are as follows (Unit: Korean Won in millions): 

Within 3 
months

4 to 6
months

December 31, 2019
10 to 12 
months

7 to 9
months

1 to 5
years

Over 5 years

Total

Asset:

Loans and other 

financial assets 
at amortized cost 153,023,603

49,505,606

12,505,250

10,506,470

57,582,270

5,209,670 288,332,869

Financial assets at 

FVTPL

Financial assets at 

FVTOCI
Securities at 

150,149

23,648

63,825

34,299

131,206

13,347

416,474

5,414,586

5,486,113

3,450,669

3,174,893

9,367,756

318,371

27,212,388

amortized cost

Total

1,844,868
160,433,206

1,696,004
56,711,371

738,383
16,758,127

1,409,549
15,125,211

14,869,227
81,950,459

858,142

21,416,173
6,399,530 337,377,904

Liability:

Deposits due to 
customers
Borrowings
Debentures
Total

116,490,812
12,105,234
2,378,211
130,974,257

45,803,202
1,910,759
2,894,577
50,608,538

32,683,132
1,048,991
3,330,658
37,062,781

26,740,013
706,952
2,466,142
29,913,107

43,175,232
3,264,861
19,211,409
65,651,502

59,305 264,951,696
509,359
19,546,156
32,818,388
2,537,391
3,106,055 317,316,240

Within 3 
months

4 to 6
months

7 to 9
months

December 31, 2018
10 to 12 
months

1 to 5
years

Over 5 years

Total

Asset:

Loans and other 

financial assets 
at amortized cost 159,894,065

45,387,214

8,878,060

9,903,959

46,459,450

4,201,379 274,724,127

Financial assets at 

FVTPL

Financial assets at 

FVTOCI
Securities at 

371,984

32,278

24,951

64,838

145,121

27,536

666,708

2,579,442

1,775,435

1,486,953

2,223,494

9,289,742

185,320

17,540,386

amortized cost

Total

2,449,416
165,294,907

2,251,180
49,446,107

1,735,698
12,125,662

1,946,948
14,139,239

15,177,608
71,071,921

402,671

23,963,521
4,816,906 316,894,742

Liability:

Deposits due to 
customers
Borrowings
Debentures
Total

100,232,916
9,971,680
2,153,916
112,358,512

44,207,416
1,924,390
2,416,483
48,548,289

29,419,951
670,404
2,201,070
32,291,425

35,427,657
518,167
2,584,230
38,530,054

40,130,055
2,723,156
18,955,400
61,808,611

72,276 249,490,271
16,434,161
626,364
2,403,077
30,714,176
3,101,717 296,638,608

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 51 -

229

(3)  Currency risk 

Currency risk arises from the financial instruments denominated in foreign currencies other than the functional 
currency. Therefore, no currency risk arises from non-monetary items or financial instruments denominated in 
the functional currency. 

Financial instruments in foreign currencies exposed to currency risk are as follows (Unit: USD in millions, JPY 
in millions, CNY in millions, EUR in millions, and Korean Won in millions): 

USD

JPY

December 31, 2019

CNY

EUR

Foreign 
currency

Korean 
Won 
equivalent

Foreign 
currency

Korean 
Won 
equivalent

Foreign 
currency

Korean 
Won 
equivalent

Foreign 
currency

Korean 
Won 
equivalent

Others
Korean 
Won 
equivalent

        Total

Korean Won 
equivalent

22,916

26,531,794

150,462

1,600,140

31,393

5,203,131

2,258

2,929,312

5,272,352

41,536,729

165

190,733

5,322

56,602

25

4,155

105

135,827

64,185

451,502

2,679

3,102,752

-

-

2,005

332,319

25

33,017

406,753

3,874,841

Asset

Loans  and  other 
financial assets at 
amortized cost
Financial  assets  at 

FVTPL

Financial  assets  at 

FVTOCI
Securities

at 

amortized cost
Total

319
26,079

369,677
30,194,956

-
155,784

-
1,656,742

-
33,423

-
5,539,605

40
2,428

52,139
3,150,295

97,092
5,840,382

518,908
46,381,980

Liability

Financial 
liabilities at 
FVTPL
Deposits due to 

customers
Borrowings
Debentures
Other financial 

liabilities

Total

251

291,102

4,415

46,957

-

-

68

87,776

83,790

509,625

13,208
6,588
3,999

15,291,671
7,627,665
4,629,944

166,108
11,061
-

1,766,526
117,634
-

27,739 4,597,467
2,743
-

16
-

3,016
27,062

3,492,462
31,332,844

11,240
192,824

119,529
2,050,646

3,079
510,281
30,834 5,110,491

1,727
515
105

359
2,774

2,240,884
668,060
136,230

3,247,164
499,046
271,790

27,143,712
8,915,148
5,037,964

466,240
3,599,190

6,906
4,108,696

4,595,418
46,201,867

Off-balance accounts

7,030

8,139,395

34,316

364,946

4,525

749,973

560

726,323

634,870

10,615,507

USD

JPY

December 31, 2018

CNY

EUR

Foreign 
currency

Korean 
Won 
equivalent

Foreign 
currency

Korean 
Won 
equivalent

Foreign 
currency

Korean 
Won 
equivalent

Foreign 
currency

Korean 
Won 
equivalent

Others
Korean 
Won 
equivalent

        Total

Korean Won 
equivalent

20,406

22,816,027

167,419

1,696,255

29,880

4,863,230

1,994

2,550,147

4,742,340

36,667,999

74

82,197

1,425

14,434

-

-

1,472

1,645,595

-

-

1,604

261,085

59

-

75,169

79,584

251,384

-

729,581

2,636,261

52
22,004

58,489
24,602,308

-
168,844

-
1,710,689

-
31,484

-
5,124,315

-
2,053

-
2,625,316

175,552
5,727,057

234,041
39,789,685

118

131,927

1,956

19,815

-

-

11,159
6,606
3,645

12,477,154
7,386,616
4,075,084

169,770
3,834
-

1,720,072
38,847
-

23,967
381
-

3,900,923
61,947
-

55

887
286
-

70,250

121,658

343,650

1,135,149
365,585
-

4,392,936
505,541
285,339

23,626,234
8,358,536
4,360,423

2,522
24,050

2,820,290
26,891,071

28,955
204,515

293,362
2,072,096

1,818
26,166

295,919
4,258,789

193
1,421

246,584
1,817,568

18,527
5,324,001

3,674,682
40,363,525

Asset

Liability

Loans and other 
financial assets 
at amortized cost
Financial assets at 

FVTPL

Financial assets at 

FVTOCI
Securities at 

amortized cost
Total

Financial 
liabilities at 
FVTPL
Deposits due to 

customers
Borrowings
Debentures
Other financial 

liabilities

Total

Off-balance accounts

7,453

8,333,153

33,347

337,868

1,557

253,366

474

606,714

823,655

10,354,756

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review       
       
230

(4)  Liquidity risk 

- 52 -

Liquidity risk refers to the risk that the Group may encounter difficulties in meeting obligations from its 
financial liabilities.

1)  Liquidity risk management 

Liquidity risk management is to prevent potential cash shortages as a result of mismatching the use of funds 
(assets) and sources of funds (liabilities) or unexpected cash outflows. The financial liabilities that are 
relevant to liquidity risk are incorporated within the scope of risk management. Derivatives instruments are 
excluded from those financial liabilities as they reflect expected cash flows for a pre-determined period. 

Assets and liabilities are grouped by account under Asset Liability Management (“ALM”) in accordance 
with the characteristics of the account. The Group manages liquidity risk by identifying the maturity gap 
and such gap ratio through various cash flows analysis (i.e. based on remaining maturity and contract 
period, etc.), while maintaining the gap ratio at or below the target limit. 

2)  Maturity analysis of non-derivative financial liabilities 

a)  Cash flows of principals and interests by remaining contractual maturities of non-derivative financial 

liabilities are as follows (Unit: Korean Won in millions): 

Financial liabilities at 

FVTPL 

Deposits due to customers
Borrowings
Debentures
Lease liabilities
Other financial liabilities
Total

Financial liabilities at 

FVTPL 

Deposits due to customers
Borrowings
Debentures
Other financial liabilities
Total

Within 3 
months

4 to 6 
months

December 31, 2019
10 to 12 
months

7 to 9 
months

1 to 5 
years

Over 
5 years

Total

115,156

-
166,474,535 36,697,168
8,596,202
2,948,384
2,378,211
2,894,577
46,072
42,549
60,981
11,242,367
188,852,543 42,643,659

-
24,634,859
2,162,846
3,330,658
37,420
119,633
30,285,416

-
31,233,844
1,880,424
2,466,142
35,210
10,344
35,625,964

-
6,590,119
3,682,214
19,211,409
232,985
71,561
29,788,288

-

115,156
1,877,594 267,508,119
520,936
19,791,006
2,537,391
32,818,388
40,698
434,934
14,165,526
2,660,640
7,637,259 334,833,129

Within 3 
months

4 to 6 
months

December 31, 2018
10 to 12 
months

7 to 9 
Months

1 to 5 
years

Over 
5 years

Total

191,825

-
145,187,689 33,825,662
2,846,294
6,373,835
2,416,483
2,153,916
14,240,022
44,572
168,147,287 39,133,011

-
22,186,833
1,874,069
2,201,070
169,996
26,431,968

-
42,046,740
1,607,985
2,584,230
1,201
46,240,156

-
7,098,907
3,156,128
18,955,400
90,615
29,301,050

-

191,825
1,870,334 252,216,165
16,500,328
642,017
30,714,176
2,403,077
2,288,560
16,834,966
7,203,988 316,457,460

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 53 -

231

b)    Cash flows of principals and interests by expected maturities of non-derivative financial liabilities are 

as follows (Unit: Korean Won in millions): 

Financial liabilities at FVTPL 
Deposits due to customers
Borrowings
Debentures
Lease liabilities
Other financial liabilities

Total

Financial liabilities at FVTPL 
Deposits due to customers
Borrowings
Debentures
Other financial liabilities

Total

Within 3 
months

115,156
175,309,271
8,596,202
2,378,211
46,072
11,242,367
197,687,279

Within 3 
months

191,825
163,787,990
6,373,835
2,153,916
14,240,022
186,747,588

4 to 6 
months

December 31, 2019
10 to 12 
months

7 to 9
months

1 to 5 
years

-

-
38,219,793 23,649,424
2,162,846
3,330,658
37,420
119,633
44,166,284 29,299,981

2,948,384
2,894,577
42,549
60,981

-
24,102,750
1,880,424
2,466,142
35,210
10,344
28,494,870

-
5,547,232
3,682,214
19,211,409
232,985
71,561
28,745,401

4 to 6 
months

December 31, 2018
10 to 12 
months

7 to 9
months

1 to 5 
years

-

-
38,126,886 20,993,436
1,874,069
2,201,070
169,996
43,434,235 25,238,571

2,846,294
2,416,483
44,572

-
23,262,092
1,607,985
2,584,230
1,201
27,455,508

-
5,230,533
3,156,128
18,955,400
90,615
27,432,676

Over 5 
years

-
150,233
520,936
2,537,391
40,698
2,660,640
5,909,898

Over 5 
years

-
17,649
642,017
2,403,077
2,288,560
5,351,303

Total
115,156
266,978,703
19,791,006
32,818,388
434,934
14,165,526
334,303,713

Total
191,825
251,418,586
16,500,328
30,714,176
16,834,966
315,659,881

3)  Maturity analysis of derivative financial liabilities   

Derivatives held for trading purpose are not managed in accordance with their contractual maturity, since 
the Group holds such financial instruments with the purpose of disposing or redemption before their 
maturity. As such, those derivatives are incorporated as “within 3 months” in the table below. Derivatives 
designated for hedging purpose are estimated by offsetting cash inflows and cash outflows. 

The cash flow by the maturity of derivative financial liabilities as of December 31, 2019 and 2018 is as 
follows (Unit: Korean Won in millions): 

December 31,
2019

December 31, 
2018

Cash flow risk hedge
Trading purpose
Cash flow risk hedge
Fair value risk hedge
Trading purpose

Within 3 
months
1,839
2,843,195
(1,880)
(3,835)
2,090,861

4 to 6 
months

(341)
-
(683)
9,448
-

7 to 9 
months

Remaining maturity
10 to 12 
months
(247)
-
14,133
9,133
-

(298)
-
8,080
(3,541)
-

1 to 5 
years

6,249
-
14,103
6,991
-

Over 5 
years

-
-
-
-
-

Total

7,202
2,843,195
33,753
18,196
2,090,861

4)  Maturity analysis of off-balance accounts (Guarantees and loan commitments) 

The Group provides guarantees on behalf of customers. A financial guarantee represents an irrevocable 
undertaking that the Group should meet a customer’s obligations to third parties if the customer fails to do 
so. Under a loan commitment, the Group agrees to make funds available to a customer in the future. 
Commitments to lend include commercial standby facilities and credit lines, liquidity facilities to 
commercial paper conduits and utilized overdraft facilities. The maximum limit to be paid by the Group in 
accordance with guarantees and loan commitment only applies to principal amounts. There are contractual 
maturities for financial guarantees, such as guarantees for debentures issued or loans, unused loan 
commitments, and other guarantees, however, under the terms of the guarantees and unused loan 
commitments, funds should be paid upon demand from the counterparty. Details of off-balance accounts 
are as follows (Unit: Korean Won in millions): 

Guarantees
Loan commitments

December 31, 2019

December 31, 2018

12,618,917
103,651,674

12,666,417
97,796,704

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review232

(5)  Operational risk 

- 54 -

The Group defines the operational risk that could cause a negative effect on capital resulting from inadequate 
internal process, labor work and systematic problem or external factors. 

1) Operational risk management 

The Group has been running the operational risk management system under Basel II. The Group developed 
Advanced Measurement Approaches (“AMA”) to quantify required capital for operational risk. This 
system is used for reinforcement in foreign competitions, reducing the amount of risk capitals, managing 
the risk, and precaution for any unexpected occasions. This system has been tested by an independent third 
party and approved by the Financial Supervisory Service. 

2) Operational risk measurement 

To quantify required capital for operational risk, the Group applies AMA using internal and external loss 
data, business environment and internal control factors, and scenario analysis. For the operational risk 
management for its subsidiaries, the Group adopted the Basic Indicator Approach. 

(6)  Capital management 

The Group complies with the standard of capital adequacy provided by financial regulatory authorities. The 
capital adequacy standard is based on Basel published by Basel  Ⅲ Committee on Banking Supervision in Bank 
for International Settlement in 2010 and was implemented in Korea in December 2013. The capital adequacy 
ratio is calculated by dividing own capital by asset (weighted with a risk premium – risk weighted assets) based 
on the consolidated financial statements of the Group. 

According to the above regulations, the Group is required to meet the following new minimum requirements: 
Tier 1 common capital ratio of 7.00%, a Tier 1 capital ratio of 8.5% and a minimum total capital ratio of 10.5%
as of December 31, 2019. 

Details of the Group’s capital adequacy ratio as of December 31, 2019 are as follows (Unit: Korean Won in 
millions): 

Tier 1 capital
Other Tier 1 capital
Tier 2 capital

Total risk-adjusted capital
Risk-weighted assets for credit risk
Risk-weighted assets for market risk
Risk-weighted assets for operational risk

Total risk-weighted assets

Common Equity Tier 1 ratio
Tier 1 capital ratio
Total capital ratio

December 31, 2019

19,135,300
3,340,252
4,639,519
27,115,071
209,802,895
5,586,757
12,656,301
228,045,953
8.39%
9.86%
11.89%

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 55 -

233

5. OPERATING SEGMENTS

In evaluating the results of the Group and allocating resources, the Group’s Chief Operation Decision Maker 
(“CODM”) utilizes the information per type of customers. With the establishment of Woori Financial Group Inc.
during the current term, the company reports to the CODM according to the organizational sectors below. This 
financial information of the segments is regularly reviewed by the CODM to make decisions about resources to 
be allocated to each segment and evaluate its performance. 

(1)  Segment by type of organization 

The Group’s reporting segments consist of banking, credit card, comprehensive finance and other sectors, and 
the composition of such reporting segments was divided based on internal report data periodically reviewed by 
the management to evaluate the performance of the segment and make decisions on the resources to be 
distributed. 

Operational scope

Banking
Credit card
Investment
banking
Others

Loans/deposits and relevant services for Woori Bank and overseas subsidiaries’ customers
Credit card, cash services, card loans and relevant work of Woori Card Co., Ltd.
Securities operation, sale of financial instruments, project financing and other related activities for 
comprehensive financing of Woori Investment bank Co., Ltd.
Woori Financial Group Inc., Woori FIS Co., Ltd., Woori Finance Research Institute, Woori Credit 
Information Co., Ltd., Woori Fund Services Inc., Woori Asset Management Corp., Ltd., Woori Private 
Equity Asset Management Co., Ltd., Woori Global Asset Management Co., Ltd.

(2)    The details of income (expense) by each segment are as follows (Unit: Korean Won in millions):     

Banking

Credit card

For the year ended December 31, 2019
Investment
banking

Others (*1)

Sub-total

Adjustments
(*2)

Total

Net Interest 
income(expense)
Non-interest

income(expense)
Impairment losses 
due to credit loss

General and 

administrative 
expense(*3)
Net operating 

4,583,386

553,956

54,077

2,290

5,193,709

699,997

5,893,706

1,557,247

31,842

33,539

957,880

2,580,508

(1,533,917)

1,046,591

(32,621)

(259,604)

(572)

(538)

(293,335)

(80,909)

(374,244)

(3,478,535)

(190,062)

(31,183)

(323,528)

(4,023,308)

257,231

(3,766,077)

income(expense)

2,629,477

136,132

55,861

636,104

3,457,574

(657,598)

2,799,976

Non-operating 

income(expense)
Net income(expense) 

before tax

Tax income(expense)
Net income(loss)

(151,348)

13,889

(3,501)

(1,545)

(142,505)

65,578

(76,927)

2,478,129
(616,110)
1,862,019

150,021
(35,825)
114,196

52,360
998
53,358

634,559
(1,294)
633,265

3,315,069
(652,231)
2,662,838

(592,020)
(33,222)
(625,242)

2,723,049
(685,453)
2,037,596

(*1) Other subsidiaries include gains and losses from Woori Financial Group Inc., Woori FIS Co., Ltd., Woori Finance 
Research Co., Ltd., Woori Credit Information Co., Ltd., Woori Fund Service Inc., Woori Asset Management 
Corp., Woori Private Equity Asset Management Co., Ltd. and Woori Global Asset Management Co., Ltd. 
(*2) Adjustments were made for the presentation of profit or loss in accordance with the Accounting Standards from 

the reporting segments in accordance with the Managerial Accounting Standards. 

(*3) Depreciation and amortization 481,176 million Won are included in General and administrative expense. There are 
the Banking (435,227 million Won), Credit card (28,367 million Won), Investment banking (2,212 million Won), 
others (16,492 million Won) and adjustments ((-) 1,122 million Won) respectively.     

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review234

- 56 -

Banking

Credit card

For the year ended December 31, 2018 (*1)
Reporting 
segment total

Investment 
Banking

Others (*2)

Adjustments
(*3)

Total

Net Interest 
income(expense)
Non-interest 

income(expense)
Impairment losses
due to credit loss 

General and 

administrative 
expense (*4)
Net operating 

4,453,511

509,999

43,081

1,142

5,007,732

643,219

5,650,951

1,517,141

59,971

19,814

297,196

1,894,122

(832,165)

1,061,957

4,913

(227,144)

(3,898)

(166)

(226,296)

(103,278)

(329,574)

(3,416,320)

(170,765)

(26,081)

(292,826)

(3,905,993)

281,960

(3,624,033)

income(expense)

2,559,245

172,060

32,915

5,345

2,769,565

(10,264)

2,759,301

Non-operating 

income(expense)
Net income(expense) 

before tax

Tax income(expense)
Net income(loss)

69,897

(5,547)

(295)

199

64,255

(18,684)

45,571

2,629,142
(713,178)
1,915,964

166,513
(39,979)
126,534

32,621
743
33,364

5,545
(2,238)
3,307

2,833,821
(754,651)
2,079,169

(28,949)
1,428
(27,520)

2,804,872
(753,223)
2,051,649

(*1) For comparative display, the category information of each customer from the previous term has been reclassified 

to profit or loss by operating segment according to the organization. 

(*2) Other subsidiaries include gains and losses from Woori FIS Co., Ltd., Woori Finance Research Co., Ltd., Woori 
Credit Information Co., Ltd., Woori Fund Service Inc. and Woori Private Equity Asset Management Co., Ltd. 
(*3) Adjustments were made for the presentation of profit or loss in accordance with the Accounting Standards from 

the reporting segments in accordance with the Managerial Accounting Standards. 

(*4) Depreciation and amortization 216,735 million Won are included in General and administrative expense. There are 

the Banking (177,882 million Won), Credit card (11,477 million Won), Investment banking (977 million Won), 
others (26,398 million Won) and adjustments (1 million Won), respectively.

(3)  Operating profit or loss and major non-current assets from external customers for the period are as follows 

(Unit: Korean Won in millions): 

Operating income(expense) from external 
customers

Major non-current assets (*)

For the year ended December 31, 2019

Domestic
Foreign
Total

2,500,504
299,472
2,799,976

4,908,140
387,284
5,295,424

(*) Investments in joint ventures and associates, investment properties, premises and equipment and intangible assets 

and right-of-use assets are included in major non-current assets. 

Operating income(expense) from external 
customers

Major non-current assets (*)

For the year ended December 31, 2018

Domestic
Foreign
Total

2,505,813
253,488
2,759,301

3,551,924
236,050
3,787,974

(*) Investments in joint ventures and associates, investment properties, premises and equipment and intangible assets 

and right-of-use assets are included in major non-current assets. 

(4) 

Information about major customers 

The Group does not have any single customer that generates 10% or more of the Group’s total revenue as of 
December 31, 2019 and 2018. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 57 -

235

6.

STATEMENTS OF CASH FLOWS

(1) Details of cash and cash equivalents are as follows (Unit: Korean Won in millions): 

Cash 
Foreign currencies
Demand deposits
Fixed deposits

Total

December 31, 2019
1,957,997
625,999
3,684,044
124,526
6,392,566

December 31, 2018
2,107,861
725,083
3,512,216
402,734
6,747,894

(2) Significant transactions of investing activities and financing activities not involving cash inflows and 

outflows are as follows (Unit: Korean Won in millions): 

For the years ended December 31
2018
2019

Changes in other comprehensive income related to 

valuation of financial assets at FVTOCI

Changes in other comprehensive income related to 

valuation of equity method investments

Changes in other comprehensive income related to 

valuation loss on cash flow hedge

Changes in equity related to assets held for sale
Changes in financial assets at FVTOCI as a 

result of debt-equity swap

Changes in investments in associates 
due to accounts transfer 
Classified to premises and equipment from 

investment properties

Changes in intangible assets related to account 

payables

Classified to assets held for distribution (sale) from 

premises and equipment

Increase in right-of-use assets and lease 

liabilities

Changes in unpaid dividends on hybrid equity 

securities

Comprehensive stock exchange

(14,141)

613

(1,823)
-

96,527

651

166,892

29,705

(95)

692,103

-
581,609

2,505

2,958

(4,646)
(4,145)

14,378

(89,151)

-

-

6,243

-

3,569
-

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review236

- 58 -

(3) Adjustments of liabilities from financing activities in current and prior year are as follows (Unit: Korean 

Won in millions): 

For the year ended December 31, 2019

Not involving cash inflows and outflows

Variation of 
gains on 
valuation of 
hedged 
items

Business
Combination
(Note 45)

Beginning 
balance
16,202,986
28,735,862
377,030
45,315,878

Cash flow
3,081,757
1,858,762
(217,867)
4,722,652

Foreign 
Exchange
(285,607)
155,433
(819)
(130,993)

Borrowings
Debentures
Lease liabilities(*)
Total

-
-
5,552
5,552
(*) The amount of lease liability at the beginning of the current in applying K-IFRS 1116 is reflected. 

-
85,984
-
85,984

Others

(216)
22,014
255,149
276,947

Ending 
balance
18,998,920
30,858,055
419,045
50,276,020

For the year ended December 31, 2018

Foreign 
Exchange

Not involving cash inflows and outflows
Variation of 
gains on 
valuation of 
hedged items
-
(25,498)
(25,498)

161,078
267,339
428,417

Others

81
12,039
12,120

Ending 
balance
16,202,986
28,735,862
44,938,848

Borrowings
Debentures
Total

Beginning 
balance
14,784,706
27,869,651
42,654,357

Cash flow
1,257,121
612,331
1,869,452

7.

FINANCIAL ASSETS AT FVTPL

(1) Details of financial assets at FVTPL as of December 31, 2019 and 2018 are as follows (Unit: Korean Won 

in millions): 

Financial assets at fair value through profit or loss 

measured at fair value

December 31, 2019

December 31, 2018

8,069,144

6,126,316

(2) Financial assets at fair value through profit or loss mandatorily measured at fair value and financial assets 

held for trading are as follows (Unit: Korean Won in millions): 

Deposits:

Gold banking asset 

Securities:

Debt securities

Korean treasury and government agencies 
Financial institutions 
Corporates
Others

Equity securities 
Capital contributions
Beneficiary certificates

Loans
Derivatives assets

Sub-total

Total

December 31, 2019

December 31, 2018

27,901

26,935

872,954
600,303
762,265
101,563
688,350
515,199
1,366,233
4,906,867
212,473
2,921,903
8,069,144

516,173
533,393
774,589
-
455,666
422,614
985,417
3,687,852
385,450
2,026,079
6,126,316

(3) Financial assets at fair value through profit or loss designated as upon initial recognition is nil as of 

December 31, 2018 and 2019.   

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 59 -

237

8.

FINANCIAL ASSETS AT FVTOCI

(1) Details of financial assets at FVTOCI as of December 31, 2019 and 2018 is as follows (Unit: Korean Won 

in millions): 

Debt securities:

Korean treasury and government agencies 
Financial institutions 
Corporates
Bond denominated in foreign currencies

Equity securities
Securities loaned

Sub-total

Total

December 31, 2019

December 31, 2018

1,152,711
17,769,924
3,917,004
3,874,785
26,714,424
935,370
80,737
27,730,531

1,358,378
11,252,790
1,824,843
2,636,209
17,072,220
951,174
40,029
18,063,423

(2) Details of equity securities designated as financial assets at FVTOCI as of December 31, 2019 and 2018 are 

as follows (Unit: Korean Won in millions): 

Purpose of acquisition
Investment for strategic business 

partnership purpose 

Debt-equity swap
Others

Total 

December 
31, 2019

December 
31, 2018

Remarks

678,846
256,480
44
935,370

662,934
287,990
250
951,174

Cooperative insurance, etc. 

(3) Changes in the loss allowance and gross carrying amount of financial assets at FVTOCI are as follows (Unit: 

Korean Won in millions): 

1) Allowance for credit losses 

Beginning balance

Transfer  to  12-month  expected  credit  losses
Transfer  to  lifetime  expected  credit  losses 
Transfer  to  credit-impaired  financial  assets 
Net  provision  of  loss  allowance
Disposal
Others  (*)
Ending balance

(*) Others consist of foreign currencies translation, etc. 

Beginning balance

Transfer  to  12-month  expected  credit  losses
Transfer  to  lifetime  expected  credit  losses 
Transfer  to  credit-impaired  financial  assets 
Net  provision  of  loss  allowance 
Others  (*)
Ending balance

  (*) Others consist of foreign currencies translation, etc. 

For the year ended December 31, 2019

Stage 1

Stage 2

Stage 3

Total

(5,939)
-
-
-
(3,297)
615
52
(8,569)

(238)
-
-
-
-
238
-
-

-
-
-
-
-
-
-
-

(6,177)
-
-
-
(3,297)
853
52
(8,569)

For the year ended December 31, 2018

Stage 1

Stage 2

Stage 3

Total

(4,107)
-
-
-
(1,918)
86
(5,939)

(129)
-
-
-
(109)
-
(238)

-
-
-
-
-
-
-

(4,236)
-
-
-
(2,027)
86
(6,177)

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review238

- 60 -

2) Gross carrying amount 

For the year ended December 31, 2019

Beginning balance

Transfer  to  12-month  expected  credit  losses
Transfer  to  lifetime  expected  credit  losses
Transfer  to  credit-impaired  financial  assets
Acquisition
Disposal  /  Redemption
Gain  (loss)  on valuation
Amortization  based  on  effective  interest 

method

Business  combination (Note  45)
Others  (*)
Ending balance

(*) Others consist of foreign currencies translation, etc. 

Stage 1
17,087,096
-
-
-
23,774,375
(14,224,358)
48,956

14,629
24,985
69,478
26,795,161

Stage 2

Stage 3

25,153
-
-
-
-
(25,000)
(153)

-
-
-
-

Total
17,112,249
-
-
-
23,774,375
(14,249,358)
48,803

14,629
24,985
69,478
26,795,161

-
-
-
-
-
-
-

-
-
-
-

Beginning balance

Transfer  to  12-month  expected  credit  losses
Transfer  to  lifetime  expected  credit  losses
Transfer  to  credit-impaired  financial  assets
Acquisition
Disposal  /  Redemption
Gain  (loss)  on  valuation
Amortization  based  on  effective  interest 

method
Others  (*)
Ending balance

(*) Others consist of foreign currencies translation, etc. 

For the year ended December 31, 2018

Stage 1
12,843,997
-
-
-
13,275,429
(9,146,307)
70,017

10,195
33,765
17,087,096

Stage 2

Stage 3

30,212
-
-
-
10,000
(15,047)
(59)

47
-
25,153

Total
12,874,209
-
-
-
13,285,429
(9,161,354)
69,958

10,242
33,765
17,112,249

-
-
-
-
-
-
-

-
-
-

(4) During the term, the Group sold its equity securities., designated as financial assets at FVTOCI in 

accordance with the sale settlement of the creditors and the fair value at disposal is 34,841 million Won and 
the cumulative loss at disposal is 38,995 million Won.

9.

SECURITIES AT AMORTIZED COST

(1) Details of securities at amortized cost as of December 31, 2019 and December 31, 2018 are as follows 

(Unit: Korean Won in millions): 

Korean treasury and government agencies 
Financial institutions
Corporates
Bond denominated in foreign currencies
Allowance for credit losses

Total

December 31, 2019
8,044,040
6,694,614
5,068,489
518,907
(5,511)
20,320,539

December 31, 2018
7,523,458
9,474,922
5,707,063
234,041
(6,925)
22,932,559

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 61 -

239

(2) Changes in the loss allowance and gross carrying amount of securities at amortized cost are as follows 

(Unit: Korean Won in millions): 

1) Loss allowance 

Beginning balance

Transfer  to  12-month  expected  credit  losses
Transfer  to  lifetime  expected  credit  losses 
Transfer  to  credit-impaired  financial  assets 
Net  reversal  of  loss  allowance 
Others (*)
Ending balance

(*) Others consist of foreign currencies translation, etc. 

Beginning balance

Transfer  to  12-month  expected  credit  losses
Transfer  to  lifetime  expected  credit  losses 
Transfer  to  credit-impaired  financial  assets 
Net  provision  of  loss  allowance
Disposal
Others  (*)
Ending balance

(*) Others consist of foreign currencies translation, etc. 

2) Gross carrying amount   

Beginning balance

Transfer  to  12-month  expected  credit  losses
Transfer  to  lifetime  expected  credit  losses
Transfer  to  credit-impaired  financial  assets
Acquisition
Disposal/Redemption
Amortization  based  on  effective  interest 

method
Others  (*)
Ending balance

(*) Others consist of foreign currencies translation, etc. 

Beginning balance

Transfer  to  12-month  expected  credit  losses
Transfer to  lifetime  expected  credit  losses
Transfer  to  credit-impaired  financial  assets
Acquisition
Disposal/Redemption
Amortization  based  on  effective  interest 

method
Others  (*)
Ending balance

(*) Others consist of foreign currencies translation, etc. 

For the years ended December 31, 2019

Stage 1

Stage 2

Stage 3

Total

(6,924)
-
-
-
1,415
(2)
(5,511)

-
-
-
-
-
-
-

-
-
-
-
-
-
-

(6,924)
-
-
-
1,415
(2)
(5,511)

For the year ended December 31, 2018

Stage 1

Stage 2

Stage 3

Total

(5,078)
-
-
-
(1,922)
22
54
(6,924)

-
-
-
-
-
-
-
-

-
-
-
-
-
-
-
-

(5,078)
-
-
-
(1,922)
22
54
(6,924)

For the year ended December 31, 2019

Stage 1
22,939,484
-
-
-
6,092,078
(8,709,947)

(3,286)
7,721
20,326,050

Stage 2

Stage 3

-
-
-
-
-
-

-
-
-

-
-
-
-
-
-

-
-
-

For the year ended December 31, 2018

Stage 1
16,749,296
-
-
-
15,622,847
(9,426,757)

(7,970)
2,068
22,939,484

Stage 2

Stage 3

-
-
-
-
-
-

-
-
-

-
-
-
-
-
-

-
-
-

Total
22,939,484
-
-
-
6,092,078
(8,709,947)

(3,286)
7,721
20,326,050

Total
16,749,296
-
-
-
15,622,847
(9,426,757)

(7,970)
2,068
22,939,484

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review 
240

- 62 -

10. LOANS AND OTHER FINANCIAL ASSETS AT AMORTIZED COST, AND LOANS AND RECEIVABLES

(1) Details of loans and other financial assets at amortized cost as of December 31, 2019 and loans and 

receivables as of December 31, 2018 are as follows (Unit: Korean Won in millions):

Due from banks
Loans
Other financial assets

Total

December 31, 2019

December 31, 2018

14,492,223
271,032,244
8,193,226
293,717,693

14,151,012
260,819,917
7,486,649
282,457,578

(2) Details of due from banks are as follows (Unit: Korean Won in millions):

December 31, 2019

December 31, 2018

Due from banks in local currency:

Due from The Bank of Korea (“BOK”)
Due from depository banks
Due from non-depository institutions
Due from the Korea Exchange
Others
Loss allowance

Due from banks in foreign currencies:

Sub-total

Due from banks on demand 
Due from banks on time
Others 
Loss allowance

Sub-total
Total

11,028,850
82,509
378
50,113
43,253
(2,865)
11,202,238

1,122,521
1,296,842
872,617
(1,995)
3,289,985
14,492,223

11,034,602
90,988
76
30,000
85,915
(3,069)
11,238,512

828,022
1,288,303
798,493
(2,318)
2,912,500
14,151,012

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 63 -

241

(3) Details of restricted due from banks are as follows (Unit: Korean Won in millions): 

Counterparty

Amount

Reason of restriction

Due from banks in local currencies:

Due from BOK The BOK

Due from
KSFC

Others

Korea Securities Finance 

Corp.

The Korea Exchange and 

others
Sub-total

Due from banks in foreign currencies:

Due from 
banks on 
demand

Foreign 

currency
deposits on 
time
Others 

The BOK and others

National Bank Cambodia

Korea Investment & 

Securities and others

Sub-total
Total

Reserve deposits

under the BOK Act

Customer’s deposit reserve
Central counterparty KRW 

margin and others

11,028,850

50,000

41,645
11,120,495

Reserve deposits under the BOK 

1,103,917

Act and others

Reserve deposits and others
Overseas futures and options 
trade deposits and others

58

872,603
1,976,578
13,097,073

Counterparty

December 31, 2018

Reason of restriction

Due from banks in local currencies:

Due from BOK The BOK

Due from KSFC Korea Securities 
Finance Corp.

Others

The Korea Exchange

and others

Sub-total

Due from banks in foreign currencies:

Due from banks 
on demand

Others 

The BOK and others

The People’s Bank of 
China and others

Sub-total
Total

Reserve deposits

under the BOK Act

Customer’s deposit reserve
Central counterparty KRW

margin and others

11,034,602

30,000

51,889
11,116,491

Reserve deposits under the 

780,576

BOK Act and others

Reserve deposits and others

798,493
1,579,069
12,695,560

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review242

- 64 -

(4) Changes in the loss allowance and gross carrying amount of due from banks are as follows (Unit: Korean 

Won in millions): 

1) Allowance for credit losses 

For the year ended December 31, 2019

Stage 1

Stage 2

Stage 3

Total

Beginning balance

Transfer  to  12-month  expected  credit  losses
Transfer  to  lifetime  expected  credit  losses 
Transfer  to  credit-impaired  financial  assets 
Reversal  of loss  allowance
Others (*)
Ending balance

(5,387)
-
-
-
544
(17)
(4,860)

-
-
-
-
-
-
-

-
-
-
-
-
-
-

(5,387)
-
-
-
544
(17)
(4,860)

(*) Others consist of foreign currencies translation, etc. 

For the year ended December 31, 2018

Stage 1

Stage 2

Stage 3

Total

Beginning balance

Transfer  to  12-month  expected  credit  losses
Transfer  to  lifetime  expected  credit  losses 
Transfer  to  credit-impaired  financial  assets 
Net  provision  of  loss  allowance 
Others (*)
Ending balance

(3,092)
-
-
-
(2,219)
(76)
(5,387)

-
-
-
-
-
-
-

-
-
-
-
-
-
-

(3,092)
-
-
-
(2,219)
(76)
(5,387)

(*) Others consist of foreign currencies translation, etc. 

2) Gross carrying amount 

For the year ended December 31, 2019

Beginning balance

Transfer  to  12-month  expected  credit  losses
Transfer  to  lifetime  expected  credit  losses 
Transfer  to  credit-impaired  financial  assets 
Net  increase(decrease)
Business combination (Note 45)
Others(*)

Ending balance

(*) Others consist of foreign currencies translation, etc. 

Stage 1
14,156,399
-
-
-
313,991
35,910
(9,217)
14,497,083

Stage 2

Stage 3

-
-
-
-
-
-
-
-

Total
14,156,399
-
-
-
313,991
35,910
(9,217)
14,497,083

-
-
-
-
-
-
-
-

For the year ended December 31, 2018

Beginning balance

Transfer  to  12-month  expected  credit  losses
Transfer  to  lifetime  expected  credit  losses 
Transfer  to  credit-impaired  financial  assets 
Net  increase(decrease)
Others(*)

Ending balance

(*) Others consist of foreign currencies translation, etc. 

Stage 1
8,870,835
-
-
-
5,302,244
(16,680)
14,156,399

Stage 2

Stage 3

-
-
-
-
-

-

Total
8,870,835
-
-
-
5,302,244
(16,680)
14,156,399

-
-
-
-
-

-

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 65 -

243

(5) Details of loans are as follows (Unit: Korean Won in millions): 

December 31, 2019

December 31, 2018

Loans in local currency
Loans in foreign currencies
Domestic banker’s usance
Credit card accounts
Bills bought in foreign currencies
Bills bought in local currency
Factoring receivables
Advances for customers on guarantees
Private placement bonds
Securitized loans
Call loans
Bonds purchased under resale agreements
Others
Loan origination costs and fees
Discounted present value
Allowance for credit losses

Total

221,484,049
18,534,270
2,899,651
8,398,605
4,772,093
61,362
20,905
12,616
307,339
2,250,042
3,290,167
8,981,752
980,448
620,791
(6,826)
(1,575,020)
271,032,244

210,701,421
15,239,032
2,934,366
8,051,384
7,874,457
22,885
45,851
13,810
365,531
1,377,072
2,669,080
11,701,951
1,037,283
574,178
(10,308)
(1,778,076)
260,819,917

(6) Changes in the loss allowance of loans are as follows (Unit: Korean Won in millions): 

Beginning balance
Transfer to 12-month expected credit losses
Transfer to lifetime expected credit losses 
Transfer to credit-impaired financial assets 
Net reversal(provision) of loss allowance
Recovery
Charge-off 
Disposal
Interest income from impaired loans
Business combination (Note 45)
Others (*)
Ending balance

Beginning balance
Transfer to 12-month expected credit losses
Transfer to lifetime expected credit losses 
Transfer to credit-impaired financial assets 
Net reversal(provision) of loss allowance
Recovery
Charge-off 
Disposal
Interest income from impaired loans
Business combination (Note 45)
Others (*)
Ending balance

For the year ended December 31, 2019

Stage 1
(114,509)
(14,430)
14,022
8,603
21,802
-
-
-
-
-
(636)
(85,148)

Consumers
Stage 2
(48,368)
13,661
(15,332)
10,312
(38,203)
-
-
-
-
-
(32)
(77,962)

Stage 3
(129,906)
769
1,310
(18,915)
(146,204)
(61,914)
217,382
2,763
9,647
-
(520)
(125,588)

Stage 1
(348,311)
(58,537)
8,215
3,308
86,565
-
-
-
-
(9)
(15,489)
(324,258)

Corporates
Stage 2
(349,619)
49,884
(20,473)
17,852
6,855
-
-
1
-
(2,008)
(210)
(297,718)

For the year ended December 31, 2019

Credit card accounts
Stage 2
(78,131)
15,231
(6,317)
94,116
(96,434)
-
-
-
-
-
2
(71,533)

Stage 1
(64,787)
(15,712)
6,031
98,647
(98,888)
-
-
-
-
-
(17)
(74,726)

Stage 3
(116,772)
481
286
(192,763)
(40,343)
(60,365)
281,420
-
-
-
14
(128,042)

Stage 1
(527,607)
(88,679)
28,268
110,558
9,479
-
-
-
-
(9)
(16,142)
(484,132)

Total
Stage 2
(476,118)
78,776
(42,122)
122,280
(127,782)
-
-
1
-
(2,008)
(240)
(447,213)

Stage 3
(527,673)
8,653
12,258
(21,160)
(75,392)
(66,359)
222,537
42,095
17,887
(3,150)
259
(390,045)

Stage 3
(774,351)
9,903
13,854
(232,838)
(261,939)
(188,638)
721,339
44,858
27,534
(3,150)
(247)
(643,675)

(*) Changes due to debt-equity swap, foreign currencies translation, and etc.   

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review244

- 66 -

Beginning balance
Transfer to 12-month expected credit losses
Transfer to lifetime expected credit losses 
Transfer to credit-impaired financial assets 
Net reversal(provision) of loss allowance
Recovery
Charge-off 
Disposal
Interest income from impaired loans
Others (*)
Ending balance

Beginning balance
Transfer to 12-month expected credit losses
Transfer to lifetime expected credit losses 
Transfer to credit-impaired financial assets 
Net reversal(provision) of loss allowance
Recovery
Charge-off 
Disposal
Interest income from impaired loans
Others (*)
Ending balance

For the year ended December 31, 2018

Stage 1
(101,479)
(9,848)
5,905
79,078
(86,224)
-
-
-
-
(1,941)
(114,509)

Consumers
Stage 2
(41,358)
8,966
(7,183)
47,343
(56,164)
-
-
33
-
(5)
(48,368)

Stage 3
(117,168)
882
1,278
(126,421)
(49,637)
(51,855)
204,552
1,633
7,945
(1,115)
(129,906)

Stage 1
(365,251)
(24,324)
15,074
62,731
(68,381)
-
-
-
-
31,840
(348,311)

Corporates
Stage 2
(255,922)
22,658
(407,780)
97,750
193,392
-
-
237
-
46
(349,619)

Stage 3
(905,243)
1,666
392,706
(160,481)
(94,004)
(127,630)
290,109
49,902
23,381
1,921
(527,673)

For the year ended December 31, 2018

Credit card accounts
Stage 2
(71,463)
13,738
(6,194)
84,048
(98,260)
-
-
-
-
-
(78,131)

Stage 1
(57,134)
(13,846)
5,871
82,406
(82,083)
-
-
-
-
(1)
(64,787)

Stage 3
(102,858)
108
323
(166,454)
(33,205)
(57,565)
242,879
-
-
-
(116,772)

Stage 1
(523,864)
(48,018)
26,850
224,215
(236,688)
-
-
-
-
29,898
(527,607)

Stage 3

Total
Stage 2
(368,743) (1,125,269)
2,656
394,307
(453,356)
(176,846)
(237,050)
737,540
51,535
31,326
806
(774,351)

45,362
(421,157)
229,141
38,968
-
-
270
-
41
(476,118)

(*) Changes due to debt-equity swap, foreign currencies translation, and etc.   

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 67 -

245

(7) Changes in the gross carrying amount of loans are as follows (Unit: Korean Won in millions): 

Beginning balance
Transfer to 12-month expected credit losses
Transfer to lifetime expected credit losses 
Transfer to credit-impaired financial assets 
Charge-off 
Disposal
Net increase (decrease)
Business combination (Note 45)
Ending balance

Beginning balance
Transfer to 12-month expected credit losses
Transfer to lifetime expected credit losses 
Transfer to credit-impaired financial assets 
Charge-off 
Disposal
Net increase (decrease)
Business combination (Note 45)
Ending balance

Beginning balance
Transfer to 12-month expected credit losses
Transfer to lifetime expected credit losses 
Transfer to credit-impaired financial assets 
Charge-off 
Disposal
Net increase (decrease)
Ending balance

Beginning balance
Transfer to 12-month expected credit losses
Transfer to lifetime expected credit losses 
Transfer to credit-impaired financial assets 
Charge-off 
Disposal
Net increase (decrease)
Ending balance

For the year ended December 31, 2019

Stage 1
110,619,242 
2,626,998
(8,238,499)
(152,128)
-
-
6,397,570
100
111,253,283

Consumers
Stage 2
6,028,009 
(2,614,767)
8,256,600
(104,129)
-
(55)
883,149
-
12,448,807

Stage 1
Stage 3
391,494  131,453,727
1,560,734
(12,231)
(2,306,186)
(18,101)
(252,249)
256,257
-
(217,382)
(67,924)
-
3,985,392
85,561
2,561
-
417,674 134,443,979

Corporates
Stage 2
5,031,258 
(1,550,164)
2,341,881
(142,902)
-
(70)
(809,566)
40,161
4,910,598

Stage 3
1,020,658
(10,570)
(35,695)
395,151
(222,537)
(161,318)
(266,432)
21,000
740,257

For the year ended December 31, 2019

Credit card accounts
Stage 2
982,772
(258,166)
307,450
(104,712)
-
-
(41,512)
-
885,832

Stage 1
6,861,844
258,674
(307,100)
(124,675)
-
-
589,724
-
7,278,467

Stage 3
Stage 1
208,989 248,934,813
4,446,406
(10,851,785)
(529,052)
-
-
10,972,686
2,661
228,367 252,975,729

(508)
(350)
229,387
(281,420)
-
72,269
-

Total
Stage 2
12,042,039
(4,423,097)
10,905,931
(351,743)
-
(125)
32,071
40,161
18,245,237

Stage 3
1,621,141
(23,309)
(54,146)
880,795
(721,339)
(229,242)
(108,602)
21,000
1,386,298

For the year ended December 31, 2018

Stage 1
103,502,347
1,921,485
(3,186,506)
(218,943)
-
-
8,600,859
110,619,242

Consumers
Stage 2
5,487,758
(1,912,046)
3,199,993
(127,447)
-
(478)
(619,771)
6,028,009

Stage 3
Stage 1
326,739 131,096,396
(9,439)
1,081,702
(13,487)
(2,275,984)
346,390
(348,503)
(204,552)
-
(31,910)
-
1,900,116
(22,247)
391,494 131,453,727

Corporates
Stage 2
4,466,354
(1,077,895)
2,733,860
(275,189)
-
(2,781)
(813,091)
5,031,258

Stage 3
1,622,409
(3,807)
(457,876)
623,692
(290,109)
(166,347)
(307,304)
1,020,658

For the year ended December 31, 2018

Credit card accounts
Stage 2
935,266
(221,841)
288,027
(95,758)
-
-
77,078
982,772

Stage 1
5,721,743
221,984
(287,623)
(104,459)
-
-
1,310,199
6,861,844

Stage 3
Stage 1
177,983 240,320,486
3,225,171
(5,750,113)
(671,905)
-
-
11,811,174
208,989 248,934,813

(143)
(404)
200,217
(242,879)
-
74,215

Total
Stage 2
10,889,378
(3,211,782)
6,221,880
(498,394)
-
(3,259)
(1,355,784)
12,042,039

Stage 3
2,127,131
(13,389)
(471,767)
1,170,299
(737,540)
(198,257)
(255,336)
1,621,141

(8) Details of other financial assets are as follows (Unit: Korean Won in millions): 

CMA accounts
Receivables
Accrued income
Telex and telephone subscription rights and refundable deposits
Other receivables
Allowance for credit losses

Total

December 31, 2019
199,000
5,653,997
1,012,240
949,118
456,010
(77,139)
8,193,226

December 31, 2018
185,999
4,864,738
1,002,964
986,834
514,055
(67,941)
7,486,649

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review246

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(9) Changes in the allowances for credit losses on other financial assets are as follows (Unit: Korean Won in 

millions): 

Beginning balance

Transfer  to  12-month  expected  credit  losses
Transfer  to  lifetime  expected  credit  losses 
Transfer  to  credit-impaired  financial  assets 
Net  reversal  (provision) of  loss  allowance
Charge-off
Disposal
Business  combination  (Note  45)
Others 

Ending balance

Beginning balance

Transfer  to  12-month  expected  credit  losses
Transfer  to  lifetime  expected  credit  losses 
Transfer  to  credit-impaired  financial  assets 
Net  provision  of  loss  allowance
Charge-off
Disposal
Others

Ending balance

For the year ended December 30, 2019

Stage 1

Stage 2

Stage 3

Total

(3,469)
(207)
116
19
802
-
-
(401)
(56)
(3,196)

(1,971)
198
(43)
159
(9)
-
-
-
-
(1,666)

(62,501)
9
(73)
(178)
(6,854)
2,506
1,685
(7,268)
397
(72,277)

(67,941)
-
-
-
(6,061)
2,506
1,685
(7,669)
341
(77,139)

For the year ended December 30, 2018

Stage 1

Stage 2

Stage 3

Total

(2,955)
(150)
105
6,509
(6,583)
-
-
(395)
(3,469)

(1,832)
139
(416)
304
(166)
-
1
(1)
(1,971)

(54,211)
11
311
(6,813)
(31,550)
28,200
1,264
287
(62,501)

(58,998)
-
-
-
(38,299)
28,200
1,265
(109)
(67,941)

(10) Changes in the gross carrying amount of other financial assets are as follows (Unit: Korean Won in millions): 

Beginning balance

Transfer  to  12-month  expected  credit  losses
Transfer  to  lifetime  expected  credit  losses 
Transfer  to  credit-impaired  financial  assets 
Charge-off
Disposal
Net  increase  (decrease) 
Business  combination  (Note  45)

Ending balance

Beginning balance

Transfer  to  12-month  expected  credit  losses
Transfer  to  lifetime  expected  credit  losses 
Transfer  to  credit-impaired  financial  assets 
Charge-off
Disposal
Net  increase (decrease) 

Ending balance

(*) Others consist of foreign currencies translation, etc.

Stage 1
7,454,390
8,036
(17,678)
(952)
-
-
606,457
9,591
8,059,844

For the year ended December 30, 2019

Stage 2

Stage 3

28,193
(8,019)
17,740
(918)
-
-
55,651
-
92,647

72,007
(17)
(62)
1,870
(2,506)
(2,212)
41,138
7,656
117,874

Stage 1
6,662,335
7,573
(11,418)
(7,580)
-
-
803,480
7,454,390

For the year ended December 30, 2018

Stage 2

Stage 3

29,124
(7,556)
11,734
(1,110)
-
(5)
(3,994)
28,193

79,912
(17)
(316)
8,690
(28,201)
(1,640)
13,579
72,007

Total
7,554,590
-
-
-
(2,506)
(2,212)
703,246
17,247
8,270,365

Total
6,771,371
-
-
-
(28,201)
(1,645)
813,065
7,554,590

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 69 -

247

11. FAIR VALUE OF FINANCIAL ASSETS AND LIABILITIES

(1)    The fair value hierarchy 

The fair value hierarchy is determined by the levels of judgment involved in estimating fair values of financial 
assets and liabilities. The specific financial instruments characteristics and market condition such as volume of 
transactions and transparency are reflected to the market observable inputs. The fair value hierarchy gives the 
highest priority to quoted prices (unadjusted) in active markets for identical assets or liabilities. The Group 
maximizes the use of observable inputs and minimizes the use of unobservable inputs when measuring fair value 
of its financial assets and financial liabilities. Fair value is measured based on the perspective of a market 
participant. As such, even when market assumptions are not readily available, the Group’s own assumptions 
reflect those that market participants would use for measuring the assets or liabilities at the measurement date.   

The fair value measurement is described in the one of the following three levels used to classify fair value 
measurements: 

•

•

•

Level 1—fair value measurements are those derived from quoted prices (unadjusted) in active markets for 
identical assets or liabilities. The types of financial assets or liabilities generally included in Level 1 are 
publicly traded equity securities, derivatives, and debt securities issued by governmental bodies.

Level 2— fair value measurements are those derived from inputs other than quoted prices included within 
Level 1 that are observable for the asset or liability, either directly (i.e. prices) or indirectly (i.e. derived 
from prices). The types of financial assets or liabilities generally included in Level 2 are debt securities 
not traded in active markets and derivatives traded in OTC but not required significant judgment.

Level 3— fair value measurements are those derived from valuation technique that include inputs for the 
assets or liabilities that are not based on observable market data (unobservable inputs). The types of 
financial assets or liabilities generally included in Level 3 are non-public securities and derivatives and 
debt securities of which valuation techniques require significant judgments and subjectivity.

The inputs used to measure fair value may fall into different levels of the fair value hierarchy. In such 
cases, the level within the fair value hierarchy is based on the lowest level of input that is significant to the 
fair value measurement. The Group’s assessment of the significance of a particular input to a fair value 
measurement in its entirety requires judgment and consideration of inherent factors of the asset or liability. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review248

- 70 -

(2)    Fair value hierarchy of financial assets and liabilities measured at fair value are as follows (Unit: Korean 

Won in millions): 

Level 1 (*)

Level 2 (*)

Level 3

Total

December 31, 2019

Financial assets:
Financial assets at fair value through profit 
or loss mandatorily measured at fair value
Deposits
Debt securities 
Equity securities
Capital contributions
Beneficiary certificates
Loans
Derivative assets (Designated for trading)
Sub-total
Financial assets at FVTOCI

Debt securities
Equity securities
Securities loaned

Sub-total
Derivative assets (Designated for hedging)
Total

Financial liabilities:
Financial liabilities at fair value through 

profit or loss mandatorily measured at fair 
value
Deposits due to customers
Derivative liabilities (Designated for 
trading)

Sub-total

Financial liabilities at fair value through 
profit or loss designated as upon initial 
recognition
Equity-linked securities

Derivative liabilities (Designated for 
hedging)

Total

27,901
420,330
157,895
-
1
-
3,057
609,184

2,146,163
441,672
-
2,587,835
-
3,197,019

27,530

4,336
31,866

-

-
31,866

-
1,910,929
1,834
-
90,498
59,844
2,893,798
4,956,903

24,568,261
-
80,737
24,648,998
121,131
29,727,032

-
5,826
528,621
515,199
1,275,734
152,629
25,048
2,503,057

-
493,698
-
493,698
-
2,996,755

27,901
2,337,085
688,350
515,199
1,366,233
212,473
2,921,903
8,069,144

26,714,424
935,370
80,737
27,730,531
121,131
35,920,806

-

-

27,530

2,766,771
2,766,771

72,039
72,039

2,843,146
2,870,676

-

87,626

87,626

6,516
2,773,287

321
159,986

6,837
2,965,139

(*) There were no transfers between Level 1 and Level 2 of financial assets and liabilities measured at fair value. The 

Group recognizes transfers among levels at the end of reporting period in which events have occurred or conditions 
have changed. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 71 -

249

Level 1 (*)

Level 2 (*)

Level 3

Total

December 31, 2018

Financial assets:
Financial assets at fair value through profit 
or loss mandatorily measured at fair value
Deposits
Debt securities 
Equity securities
Capital contributions
Beneficiary certificates
Loans
Derivative assets (Designated for trading)
Sub-total
Financial assets at FVTOCI

Debt securities
Equity securities
Securities loaned

Sub-total
Derivative assets (Designated for hedging)
Total

Financial liabilities:
Financial liabilities at fair value through 

profit or loss mandatorily measured at fair 
value
Deposits due to customers
Derivative liabilities (Designated for 
trading)

Sub-total

Financial liabilities at fair value through 
profit or loss designated as upon initial 
recognition
Equity-linked securities

Derivative liabilities (Designated for 
hedging)

Total

26,935
239,794
53,806
-
2,130
-
13,216
335,881

1,838,409
482,327
-
2,320,736
-
2,656,617

27,058

2,245
29,303

-

-
29,303

-
1,575,972
-
-
128,988
205,000
1,964,065
3,874,025

15,233,811
-
40,029
15,273,840
35,503
19,183,368

-
8,389
401,860
422,614
854,299
180,450
48,798
1,916,410

-
468,847
-
468,847
-
2,385,257

26,935
1,824,155
455,666
422,614
985,417
385,450
2,026,079
6,126,316

17,072,220
951,174
40,029
18,063,423
35,503
24,225,242

-

-

27,058

2,071,925
2,071,925

16,691
16,691

2,090,861
2,117,919

-

164,767

164,767

51,408
2,123,333

-
181,458

51,408
2,334,094

(*) There were no transfers between Level 1 and Level 2 of financial assets and liabilities measured at fair value. The 

Group recognizes transfers among levels at the end of reporting period in which events have occurred or conditions 
have changed. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review250

- 72 -

Financial assets and liabilities at fair value through profit or loss, financial assets at FVTOCI, and derivative 
assets (Designated for hedging) and liabilities (Designated for hedging) are recognized at fair value. Fair value is 
the amount that would be received to sell an asset, or paid to transfer a liability, in an orderly transaction 
between market participants at the measurement date. 

Financial instruments are measured at fair value using a quoted market price in active markets. If there is no 
active market for a financial instrument, the Group determines the fair value using valuation methods. Valuation 
methods and input variables for each type of financial instruments are as follows: 

① Valuation methods and input variables for each type of financial instrument classified into level 2 in 

December 31, 2019 and 2018 are as follows:

Loans

Valuation methods
The fair value is measured by discounting the projected 
cash flows of loan products by applying the market 
discount rate that has been applied to a proxy 
company that has similar credit rating to the debtor.

Input variables

Risk-free market rate, Credit spread

Debt securities and 
Securities loaned

Fair value is measured by discounting the future cash 
flows of debt securities applying the risk-free market 
rate.

Risk-free market rate Credit spread

Beneficiary certificates

The beneficiary certificates classified as Level 2 are 

Base price

MMF and are measured at base price.

Derivatives

The fair value is measured through option model 
(Closed Form), DCF Model, FDM, Monte Carlo 
Simulation and etc.

Market rate, foreign exchange rate, 

stock prices and value of underlying 
assets, volatility, and etc.

② Valuation methods and input variables for each type of financial instrument classified into level 3 in 

December 31, 2019 and 2018 are as follows:

Loans

Debt securities

Equity securities, capital 

contributions and 
Beneficiary certificates

Valuation methods

The fair value of Loans is measured by the Binomial 

tree given the values of underlying assets and 
volatility.

The fair value is measured by discounting the projected 
cash flows of debt securities by applying the market 
discount rate that has been applied to a proxy 
company that has similar credit rating to the issuers of 
the securities.

Among DCF (Discounted Cash Flow) Model, FCFE 
(Free Cash Flow to Equity) Model, Comparable 
Company Analysis, Dividend Discount Model, Risk-
adjusted Rate of Return Method, and Net Asset Value 
Method, more than one method is used given the 
characteristic of the subject of fair value 
measurement.

Input variables
Values of underlying assets, Volatility

Risk-free market rate, Credit spread

Risk-free market rate, market risk 
premium, corporate Beta, etc.

Derivatives

Fair value is measured by models such as option model 
(Closed form), DCF model, FDM and Monte Carlo 
Simulation.

Market rate, values of underlying 

assets such as foreign exchange rate 
and stock prices, volatility, etc.

Equity-linked securities

Fair value is measured by models such as option model 
(Closed form), DCF model, FDM and Monte Carlo 
Simulation.

Values of underlying assets, market 

rate, dividend, volatility, correlation 
coefficient and foreign exchange 
rate, etc.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 73 -

251

Valuation methods of financial assets and liabilities measured at fair value and classified into Level 3 and 
significant but unobservable inputs are as follows: 

Fair value 
measurement 
technique
Binomial tree, DCF

Type

Loans

Derivative assets Option valuation 
model and others

Interest rate 
related

Range

Impact of changes in significant 
unobservable inputs on fair value 
measurement

14.50%~46.06% Variation of fair value as volatility of 

underlying asset increases.

0.90~0.98

Variation of fair value increases as 
correlation coefficient increases.

16.30%~41.20% Variation of fair value increases as 

volatility increases.

Input variable
Stock, Volatility 
of underlying 
asset
Correlation 
coefficient 

Volatility of 
underlying 
asset

Equity related Correlation 
coefficient

0.237~0.675

Variation of fair value increases as 
correlation coefficient increases.

DCF model

Currency 
related

Credit risk 
adjustment ratio

7.70%~100.00% Variation of fair value increases as 

credit risk adjustment ratio increases.

Derivative 
liabilities

Option  valuation 
model and others

Interest rate
related

Correlation 
coefficient

0.90~0.98

Variation of fair value increases as 
correlation coefficient increases.

Volatility of 
underlying 
asset

16.30%~41.20% Variation of fair value increases as 

volatility increases.

Equity related Correlation 
coefficient

0.237~0.675

Variation of fair value increases as 
correlation coefficient increases.

Volatility of 
underlying

21.40%~22.40% Variation of fair value increases as 

volatility increases.

Equity-linked 
securities

Monte Carlo Simulation and others Correlation 
coefficient
Volatility of 
underlying 
asset

Equity 
securities, 
capital 
contributions, 
debt securities, 
and beneficiary 
certificates

External appraisal value and others Terminal growth 

rate
Discount rate

Volatility of real 
estate sale price
Volatility of 
underlying 
assets

0.294~0.675

19.10%~25.30%

Equity-linked securities’ variation of 
fair value increases if both volatility 
and correlation coefficient increase. 
However, when correlation 
coefficient decreases despite the 
increase in volatility, the variation of 
fair value of a compound financial 
instrument may decrease.
Fair value increases as terminal 
growth rate increases.
Fair value increases as discount rate 
decreases.
Fair value increases as real estate sale 
price increases.
13.21%~52.48% Variation of fair value increases as 

0.35%~19.21%

0.00%~ 9.15%

0.00

volatility of underlying assets 
increases

Fair value of financial assets and liabilities classified into Level 3 is measured by the Group using its own 
valuation methods or using external specialists. Unobservable inputs used in the fair value measurements are 
produced by the internal system of the Group and the appropriateness of inputs is reviewed regularly.   

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review252

- 74 -

  (3)  Changes in financial assets and liabilities measured at fair value classified into Level 3 are as follows (Unit: 

Korean Won in millions): 

January 1, 
2019

Business 
combination

Net Income 
(loss)
(*1)

Other 
comprehens
-ive income

Purchases/
issuances

Disposals/
settlements

Transfer to 
or out Level 
3 (*2)

December 
31, 2019

For the year ended December 31, 2019

Financial assets:
Financial assets at fair 
value through profit or 
loss mandatorily 
measured at fair value
Debt securities
Equity securities
Capital contributions
Beneficiary certificates
Loans
Derivative assets
Sub-total
Financial assets at FVTOCI

Equity securities

Total

Financial liabilities:
Financial liabilities at fair 
value through profit or 
loss mandatorily 
measured at fair value
Derivative liabilities 
(Designated for trading)
Financial liabilities at fair 
value through profit or 
loss designated as upon 
initial recognition
Equity-linked securities
Derivatives liabilities
(designated for hedging)
Total

8,389
401,860
422,614
854,299
180,450
48,798
1,916,410

468,847
2,385,257

16,691

164,767

-
181,458

-
-
707
-
-
-
707

476
59,537
(13,270)
18,450
6,854
16,935
88,982

-
-
-
-
-
-
-

1,408
2,115

-
88,982

23,063
23,063

2,000
95,511
173,064
578,228
60,696
1,115
910,614

687
911,301

(5,039)
(28,287)
(67,916)
(183,684)
(95,371)
(40,343)
(420,640)

(306)
(420,946)

-
-
-
-
8,441
-
(1,457)
6,984

5,826
528,621
515,199
1,275,734
152,629
25,048
2,503,057

(1)
6,983

493,698
2,996,755

-

-

-
-

84,033

33,237

-
117,270

-

-

-
-

(11,140)

(14,817)

(2,728)

72,039

1,809

(112,187)

-

87,626

321
(9,010)

-
(127,004)

-
(2,728)

321
159,986

(*1) The losses that increase financial liabilities are presented as positive amounts, and the gains that decrease 

financial liabilities are presented as negative amounts. The loss amounting to 21,809 million Won for the years 
ended December 31, 2019, which is from financial assets and liabilities that the Group holds as at the end of the 
periods, has been recognized in net gain (loss) on financial assets at FVTPL and net gain (loss) on financial 
assets at FVTOCI in the consolidated statement of comprehensive income.

(*2) The Group recognizes transfers between levels at the end of reporting period within which events have occurred or 

conditions have changed. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 75 -

253

January 1, 
2018

Net Income 
(loss)
(*1)

For the year ended December 31, 2018
Other 
comprehensiv
-e income

Purchases/
issuances

Disposals/
settlements

Transfer to or 
out of Level 3 
(*2)

December 
31, 2018

Financial assets:
Financial assets at fair 

value through profit or 
loss mandatorily 
measured at fair value
Debt securities
Equity securities
Capital contributions
Beneficiary certificates
Loans
Derivative assets
Sub-total
Financial assets at 

FVTOCI
Equity securities

Total

Financial liabilities:
Financial liabilities at fair 
value through profit or 
loss mandatorily 
measured at fair value
Derivative liabilities

Financial liabilities at fair 
value through profit or 
loss designated as upon 
initial recognition
Equity-linked securities
Total

9,694
280,171
294,121
654,066
165,001
19,346
1,422,399

(28)
56,271
16,119
16,391
3,378
75,696
167,827

-
-
-
-
-
-
-

3,000
67,953
144,207
5,151,535
150,103
4,722
5,521,520

(4,277)
(2,535)
(31,833)
(4,971,003)
(138,032)
(50,966)
(5,198,646)

-
-
-
3,310
-
-
3,310

8,389
401,860
422,614
854,299
180,450
48,798
1,916,410

451,287
1,873,686

-
167,827

19,688 
19,688 

432
5,521,952

(2,560)
(5,201,206)

-
3,310

468,847
2,385,257

20,951

46,409

160,057
181,008

(16,243)
30,166

-

-
-

255

(50,921)

(3)

16,691

183,039
183,294

(162,086)
(213,007)

-
(3)

164,767
181,458

(*1) The losses that increase financial liabilities are presented as positive amounts, and the gains that decrease financial 
liabilities are presented as negative amounts. The gain amounting to 137,777 million Won for the years ended 
December 31, 2018, which is from financial assets and liabilities that the Group holds as at the end of the periods, 
has been recognized in net gain (loss) on financial assets at FVTPL and net gain (loss) on financial assets at 
FVTOCI in the consolidated statement of comprehensive income.

(*2) The Group recognizes transfers between levels at the end of reporting period within which events have occurred or 

conditions have changed. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review254

- 76 -

(4)    Sensitivity analysis on the unobservable inputs used for measuring Level 3 financial instruments 

The sensitivity analysis of the financial instruments has been performed by classifying with favorable and 
unfavorable changes based on how changes in unobservable assumptions would have effects on the fluctuations 
of financial instruments’ value. When the fair value of a financial instrument is affected by more than one 
unobservable assumption, the below table reflects the most favorable or the most unfavorable changes which 
resulted from varying the assumptions individually. The sensitivity analysis was performed for two types of   
level 3 financial instruments: (1) interest rate related derivatives, currency related derivatives, equity related 
derivatives, equity-linked securities beneficiary certificates and loans of which fair value changes are recognized 
as net income; (2) equity securities of which fair value changes are recognized as other comprehensive income.   

Among the financial instruments that are classified as Level 3 amounting to 3,156,741 million Won and 
2,566,715 million Won as of December 31, 2019 and 2018 respectively, investments of 2,194,320 million Won 
and 1,641,875 million Won that are considered to provide the best estimate of fair value are excluded from the 
sensitivity analysis. 

The following table presents the sensitivity analysis to disclose the effect of reasonably possible volatility on the 
fair value of a Level 3 financial instruments (Unit: Korean Won in millions):

Financial assets:
Financial assets at fair value through profit 
or loss mandatorily measured at fair value
Derivative assets (*1)
Loans (*2)
Debt securities
Equity securities (*3) (*4)
Beneficiary certificates (*4)

Financial assets at FVTOCI
Equity securities (*3) (*4)

Total

Financial liabilities:

Financial liabilities at fair value through 

profit or loss mandatorily measured at fair 
value
Derivative liabilities (*1)

Financial liabilities at FVTPL designated 

as upon initial recognition
Equity-linked securities (*1)

Total

December 31, 2019

Net income (loss)

Other comprehensive income 
(loss)

Favorable

Unfavorable

Favorable

Unfavorable

640
152
652
16,104
1,125

-
18,673

1,054

136
1,190

(935)
(128)
(640)
(10,929)
(1,125)

-
(13,757)

(816)

(142)
(958)

-
-
-
-
-

-
-
-
-
-

26,380
26,380

(11,981)
(11,981)

-

-
-

-

-
-

(*1)  Fair value changes of equity related derivatives assets and liabilities and equity-linked securities are calculated by 
increasing or decreasing historical volatility of the stock price and correlation, which are major unobservable 
variables, by 10%, respectively. In the case of interest rate related derivative assets and liabilities, fair value 
changes are calculated by increasing or decreasing the volatility of interest rate, which are major unobservable 
variables, by 10%.   

(*2)  Fair value changes of equity securities are calculated by increasing or decreasing stock prices (-10%~10%) and 

volatility (-10~10%) and discount rate. The stock prices, volatility, and discount rate are major unobservable 
variables. 

(*3)  Fair value changes of equity securities are calculated by increasing or decreasing growth rate (0~1%) and 

discount rate (-1~1%) or liquidation value (-1~1%). The growth rate, discount rate, and liquidation value are 
major unobservable variables. 

(*4)  Even if the sensitivity analysis of the capital contributions and beneficiary certificates is not possible in practice, 
fair value changes of beneficiary certificates and other securities whose major unobservable variables are 
composed of the real estate are calculated by increasing or decreasing price fluctuation of real estate which is 
underlying assets and discount rate by 1%.   

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 77 -

255

December 31, 2018

Net income (loss)

Other comprehensive income 
(loss)

Favorable

Unfavorable

Favorable

Unfavorable

Financial assets:
Financial assets at fair value through profit 
or loss mandatorily measured at fair value
Derivative assets (*1)
Loans
Debt securities
Equity securities (*2) (*3)
Beneficiary certificates (*3)

Financial assets at FVTOCI
Equity securities (*2) (*3)

Total

Financial liabilities:

Financial liabilities at fair value through 

profit or loss mandatorily measured at fair 
value
Derivative liabilities (*1)

Financial liabilities at fair value through 

profit or loss designated as upon initial 
recognition
Equity-linked securities (*1)

Total

4,578
146
68
12,700 
1,582 

-
19,074

(4,352)
(127)
(35)
(9,165)
(1,582)

-
(15,261)

-
-
-
-
-

-
-
-
-
-

23,798
23,798

(10,078)
(10,078)

2,433

(2,751)

1,561
3,994

(1,669)
(4,420)

-

-
-

-

-
-

(*1)  Fair value changes of equity related derivatives assets and liabilities and equity-linked securities are calculated by 
increasing or decreasing historical volatility of the stock price and correlation, which are major unobservable 
variables, by 10%, respectively. In the case of interest rate related derivative assets and liabilities, fair value 
changes are calculated by increasing or decreasing the volatility of interest rate, which are major unobservable 
variables, by 10%.   

(*2)  Fair value changes of equity securities are calculated by increasing or decreasing growth rate (0~1%) and 
discount rate or liquidation value (-1~1%). The growth rate, discount rate, and liquidation value are major 
unobservable variables. 

(*3)  Even if the sensitivity analysis of the capital contributions and beneficiary certificates is not possible in practice, 
fair value changes of beneficiary certificates and other securities whose major unobservable variables are 
composed of the real estate are calculated by increasing or decreasing price fluctuation of real estate which is 
underlying assets and discount rate by 1%.   

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review256

- 78 -

(5) Fair value and carrying amount of financial assets and liabilities that are recorded at amortized cost are as 

follows (Unit: Korean Won in millions): 

Financial assets:

Securities at amortized cost
Loans and other financial assets at 

amortized cost
Financial liabilities:

Deposits due to customers
Borrowings
Debentures
Other financial liabilities

Financial assets:

Securities at amortized cost
Loans and other financial assets at 

amortized cost
Financial liabilities:

Deposits due to customers
Borrowings
Debentures
Other financial liabilities

December 31, 2019

Fair value

Level 1

Level 2

Level 3

Total

Book 
value

3,123,898

17,378,920

-

20,502,818

20,320,539

25,902

54,507

283,058,699

283,139,108

293,717,693

-
-
-
-

264,909,974
18,919,018
31,173,189
17,693,559

-
-
-
-

264,909,974
18,919,018
31,173,189
17,693,559

264,685,578
18,998,920
30,858,055
17,706,767

December 31, 2018

Fair value

Level 1

Level 2

Level 3

Total

Book 
value

3,618,213

19,417,130

-

23,035,343

22,932,559

-

-
-
-
-

-

282,342,760

282,342,760

282,457,578

248,763,952
16,203,070
28,765,251
21,461,397

-
-
-
-

248,763,952
16,203,070
28,765,251
21,461,397

248,690,939
16,202,986
28,735,862
21,442,524

The fair values of financial instruments are measured using quoted market price in active markets. In case 
there is no active market for financial instruments, the Group determines the fair value by using valuation 
methods. Valuation methods and input variables for financial assets and liabilities that are measured at 
amortized cost are given as follows: 

Securities at amortized cost

Valuation methods

The fair value is measured by discounting the projected 
cash flows of debt securities by applying the market 
discount rate that has been applied to a proxy company 
that has similar credit rating to the issuers of the 
securities.

Input variables
Risk-free market rate, 

credit spread, 
prepayment rate,
etc.

Loans and other financial 
assets at amortized cost

The fair value is measured by discounting the projected 
cash flows of loan products by applying the market 
discount rate that has been applied to a proxy company 
that has similar credit rating to the debtor.

Risk-free market rate, 

credit spread, 
prepayment rate,
etc.

Deposits due to customers, 

borrowings, debentures and 
other financial liabilities

The fair value is measured by discounting the projected 
cash flows of debt products by applying the market 
discount rate that is reflecting credit rating of the Group.

Risk-free market rate, 
forward rate, etc.

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 79 -

257

(6) Financial instruments by category 

Carrying amounts of financial assets and liabilities by each category are as follows (Unit: Korean Won in 
millions): 

Financial assets

Deposits
Securities
Loans
Derivative assets
Other financial assets 

Total

December 31, 2019

Financial asset at 
FVTPL

Financial assets 
at FVTOCI

27,901
4,906,867
212,473
2,921,903
-
8,069,144

-
27,730,531
-
-
-
27,730,531

Financial assets 
at amortized cost
14,492,223
20,320,539
271,032,244
-
8,193,226
314,038,232

December 31, 2019

Derivatives 
assets 
(Designated for 
hedging)

-
-
-
121,131
-
121,131

Total
14,520,124
52,957,937
271,244,717
3,043,034
8,193,226
349,959,038

Financial liabilities

Deposits due to customers
Borrowings
Debentures
Derivative liabilities
Other financial liabilities (*)
Total

Financial liabilities 
at FVTPL

27,530
87,626
-
2,843,146
-
2,958,302

Financial liabilities 
at amortized cost
264,685,578
18,998,920
30,858,055
-
17,769,531
332,312,084

Derivatives 
liabilities 
(Designated for 
hedging)

-
-
-
6,837
-
6,837

Total

264,713,108
19,086,546
30,858,055
2,849,983
17,769,531
335,277,223

(*) Other financial liabilities include 62,764 million Won of financial guarantee liabilities measured at amortized cost 

included in provisions. 

Financial assets

Deposits
Securities
Loans
Derivative assets
Other financial assets 

Total

December 31, 2018

Financial asset at 
FVTPL

Financial assets 
at FVTOCI

26,935
3,687,852
385,450
2,026,079
-
6,126,316

-
18,063,423
-
-
-
18,063,423

Financial assets 
at amortized cost
14,151,012
22,932,559
260,819,917
-
7,486,649
305,390,137

December 31, 2018

Derivatives 
assets 
(Designated for 
hedging)

-
-
-
35,503
-
35,503

Total
14,177,947
44,683,834
261,205,367
2,061,582
7,486,649
329,615,379

Financial liabilities

Deposits due to customers
Borrowings
Debentures
Derivative liabilities
Other financial liabilities(*)

Total

Financial liabilities 
at FVTPL

27,058
164,767
-
2,090,861
-
2,282,686

Financial liabilities 
at amortized cost
248,690,939
16,202,986
28,735,862
-
21,490,341
315,120,128

Derivatives 
liabilities 
(Designated for 
hedging)

-
-
-
51,408
-
51,408

Total

248,717,997
16,367,753
28,735,862
2,142,269
21,490,341
317,454,222

(*) Other financial liabilities include 47,817 million Won of financial guarantee liabilities measured at amortized cost 

included in provisions. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review258

- 80 -

(7)

Income or expense from financial instruments by category 

Income or expense from financial assets and liabilities by each category during the years ended December 31, 
2019 and 2018 are as follows (Unit: Korean Won in millions): 

December 31, 2019

Interest 
Income(expense)
50,277
474,751
436,340

Fees and 
Commissions 
Income(expense)
89,817
-
-

9,615,060
-

(4,682,722)

-
-
5,893,706

296,435
-

-

-
71,106
457,358

Provision
(reversal) of 
credit loss

-
(3,297)
1,415

(385,758)
-

Others

112,434
31,995
-

102,115
-

Total

252,528
503,449
437,755

9,627,852
-

-

-

(4,682,722)

-
13,396
(374,244)

36,982
-
283,526

36,982
84,502
6,260,346

December 31, 2018

Interest 
Income(expense)
54,243
280,371
376,788

Fees and 
Commissions 
Income(expense)
86,845
66
-

8,973,097
(3,164)

(4,030,384)

-
-
5,650,951

317,316
-

27,742

-
-
431,969

Provision
(reversal) of 
credit loss

-
(2,027)
(1,922)

(415,084)
-

Others

264,850
24,707
431

79,101
17,485

Total

405,938
303,117
375,297

8,954,430
14,321

-

25,498

(3,977,144)

-
89,459
(329,574)

(672)
-
411,400

(672)
89,459
6,164,746

Financial assets at FVTPL
Financial assets at FVTOCI
Securities at amortized cost
Loans and other financial 
assets at amortized cost

Financial liabilities at FVTPL
Financial liabilities at 

amortized cost

Net derivatives (designated 

for hedging)

Off-balance provisions

Total

Financial assets at FVTPL
Financial assets at FVTOCI
Securities at amortized cost
Loans and other financial 
assets at amortized cost

Financial liabilities at FVTPL
Financial liabilities at 

amortized cost

Net derivatives (designated 

for hedging)

Off-balance provisions

Total

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 81 -

259

12. DERECOGNITION AND OFFSET OF FINANCIAL INSTRUMENTS

(1) Derecognition of financial instruments 

Transferred financial assets that do not meet the condition of derecognition in their entirety. 

1) Bonds sold under repurchase agreements 

The financial instruments that were disposed but the Group agreed to repurchase at the fixed amounts at the 
same time, so that they did not meet the conditions of derecognition, are as follows (Unit: Korean Won in 
millions): 

December 31, 
2019

December 31, 
2018

Assets 

transferred

Financial assets at FVTPL
Financial assets at FVTOCI
Securities at amortized cost
Loans and other financial assets at 

amortized cost

Related liabilities

Total
Bonds sold under repurchase agreements

407,985
56,975
42,841

82,594
590,395
569,002

-
33,588
5,552

-
39,140
42,907

2)

Securities loaned 

When the Group loans its securities to outside parties, the legal ownerships of the securities are transferred; 
however, they should be returned at the end of lending period. Therefore, the Group does not derecognize 
them from the consolidated financial statements as it owns majority of risks and benefits from the securities 
continuously, regardless of the transfer of legal ownership. The carrying amounts of the securities loaned 
are as follows (Unit: Korean Won in millions): 

Financial assets 
at FVTOCI

Korean financial 

institution’s debt 
securities and others
Total

December 31, 2019

December 31, 2018

80,737
80,737

40,029
40,029

Loaned to
Korea Securities 

Finance 
Corporation 

The details of the transferred financial assets that do not meet the conditions of derecognition in their 
entirety, such as disposal of securities under repurchase agreement or securities loaned, are explained in 
Note 18. The Group does not have continuing involvement in transferred financial assets. 

(2) The offset of financial assets and liabilities 

The Group possesses both the uncollected domestic exchange receivables and the unpaid domestic exchange 
payable, which satisfy offsetting criteria of K-IFRS 1032. Therefore, the total number of uncollected domestic 
exchange receivables or unpaid domestic exchange payable has been offset with part of unpaid domestic 
exchange payable or uncollected domestic exchange receivables and has been disclosed in loans at amortized 
cost and other financial assets and other financial liabilities of the Group’s statements of financial position 
respectively. 

The Group possesses the derivative assets, derivative liabilities, receivable spot exchange and payable spot 
exchange that do not satisfy the offsetting criteria of K-IFRS 1032, but provide the Group under the 
circumstances of the trading party’s defaults, insolvency or bankruptcy, with the right of offsetting. Items such as 
cash collateral cannot satisfy the offsetting criteria of K-IFRS 1032, but in accordance with the collateral 
arrangements and under the circumstances of the trading party’s default, insolvency or bankruptcy, the net 
amount of derivative assets and derivative liabilities, receivable spot exchange and payable spot exchange can be 
offset. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review   
260

- 82 -

The Group has entered into a resale and repurchase agreement and accounted it as a collateralized borrowing. 
The Group has also entered into a resale and purchase agreement and accounted it as a secured loans. The Group 
under the repurchase agreements has an offsetting right only upon the counterparty’s default, insolvency or 
bankruptcy; thus, the repurchase agreements are applied by the TBMA/ISMA Global Master Repurchase 
Agreement, which does not satisfy the offsetting criteria of K-IFRS 1032. The Group disclosed bonds sold under 
repurchase agreements as borrowings and bonds purchased under resale agreements as loan at amortized cost 
and other financial assets. 

As of December 31, 2019 and 2018, the financial instruments to be off set and may be covered by master netting 
agreements and similar agreements are as follows (Unit: Korean Won in millions): 

Gross 
amounts of 
recognized 
financial 
assets 

3,032,894
5,112,206

8,981,752

Gross 
amounts of 
recognized 
financial 
assets 
setoff

-
-

-

December 31, 2019

Related amounts not setoff 
in the consolidated 
statement of financial 
position

Netting 
agreements 
and others

Cash 
collateral 
received

Net
amounts

7,058,885

111,122

975,093

Net
amounts 
of financial 
assets 
presented 

3,032,894
5,112,206

8,981,752

8,981,752

-

-

31,642,486 31,269,258
48,769,338 31,269,258

373,228
17,500,080

-
16,040,637

-
111,122

373,228
1,348,321

2,824,449

87,626
5,111,386

569,002

-

-
-

-

2,824,449

87,626
5,111,386

7,071,549

172,488

779,424

569,002

180,402

388,600

-

32,531,186 31,269,258
41,123,649 31,269,258

1,261,928
9,854,391

1,257,280
8,509,231

-
561,088

4,648
784,072

Financial assets:
Derivative assets (*1)
Receivable spot exchange (*2)
Bonds purchased under resale 

agreements (*2)

Domestic exchange settlement 

credits (*2)(*6)

Total

Financial liabilities:
Derivative liabilities (*1)
Equity-linked securities in short 

position (*3)

Payable spot exchange (*4)
Bonds sold under repurchase 

agreements (*5)

Domestic exchange settlement debits 

(*4)(*6)

Total

(*1) The items include derivatives held for trading, derivatives designated for hedging. 
(*2) The items are included in loan at amortized cost and other financial assets. 
(*3) The items are equity linked securities related to derivatives and are included in financial liabilities at FVTPL. 
(*4) The items are included in other financial liabilities. 
(*5) The items are included in borrowings. 
(*6) Certain financial assets and liabilities are presented as net amounts. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 83 -

261

Gross 
amounts of 
recognized 
financial 
assets 

1,908,542
4,200,532

11,701,951

Gross 
amounts of 
recognized 
financial 
assets 
setoff

-
-

-

December 31, 2018

Related amounts not setoff 
in the consolidated 
statement of financial 
position

Netting 
agreements 
and others

Cash 
collateral 
received

Net
amounts

5,527,117

66,857

515,100

Net
amounts 
of financial 
assets 
presented 

1,908,542
4,200,532

11,701,951

11,701,951

-

-

30,090,598 29,699,412
47,901,623 29,699,412

391,186
18,202,211

-
17,229,068

-
66,857

391,186
906,286

1,862,681

164,767
4,206,027

42,907

-

-
-

-

1,862,681

164,767
4,206,027

5,540,147

115,615

577,713

42,907

42,907

-

-

36,832,774 29,699,412
43,109,156 29,699,412

7,133,362
13,409,744

6,231,538
11,814,592

-

901,824
115,615 1,479,537

Financial assets:
Derivative assets (*1)
Receivable spot exchange (*2)
Bonds purchased under resale 

agreements (*2)

Domestic exchange settlement 

credits (*2)(*6)

Total

Financial liabilities:
Derivative liabilities (*1)
Equity-linked securities index in 

short position (*3)

Payable spot exchange (*4)
Bonds sold under repurchase 

agreements (*5)

Domestic exchange settlement debits 

(*4)(*6)

Total

(*1) The items include derivatives held for trading, derivatives designated for hedging. 
(*2) The items are included in loan at amortized cost and other financial assets. 
(*3) The items are equity linked securities related to derivatives and are included in financial liabilities at FVTPL. 
(*4) The items are included in other financial liabilities. 
(*5) The items are included in borrowings. 
(*6) Certain financial assets and liabilities are presented as net amounts. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review262

- 84 -

13. INVESTMENTS IN JOINT VENTURES AND ASSOCIATES

(1)

Investments in joint ventures and associates accounted for using the equity method of accounting are as 
follows: 

Joint ventures and associates

Main business

Woori Bank:

Woori  Service  Networks  Co.,  Ltd. 

(*1)

Korea Credit Bureau Co., Ltd. (*2)

Freight & staffing 
services
Credit information

Korea  Finance  Security  Co.,  Ltd. 

Security service

(*1)

Saman Corporation (*2)

Wongwang Co., Ltd. (*4)

Sejin Construction Co., Ltd. (*4)
ARES-TECH Co., Ltd. (*4)

General construction 
Technology service
Wholesale and real 
estate
Construction
Electronic 
component 
manufacturing
Other services

Reading Doctors Co., Ltd. (*4)
Cultizm Korea LTD Co., Ltd. (*4) Wholesale and retail 

NK Eng Co., Ltd. (*4)
Woori  Growth  Partnerships  New 
Technology Private Equity Fund
Bank 

2016KIF-IMM  Woori 

Technology Venture Fund

K BANK Co., Ltd. (*2)

Smart Private Equity Fund No.2

Woori  Bank-Company  K  Korea 

Movie Asset Fund

Well  to  Sea  No.  3  Private  Equity 

Fund (*7)

Partner  One  Value  Up  I  Private 

Equity Fund

IBK KIP Seongjang Dideemdol 1st 
Investment  Limited 

Private 
Partnership

Crevisse  Raim  Impact  1st  Startup 
Venture Specialist Private Equity 
Fund

LOTTE CARD Co., Ltd. (*8)

Japanese  Hotel  Real  Estate  Private 

Equity Fund 2 (*8)

Woori Investment Bank Co., Ltd.:

sales
Manufacturing
Other financial 
services
Other financial 
services
Finance

Other financial 
services
Other financial 
services

Finance
Other financial 
services
Other financial 
services

Other financial 
services

Credit card and 
installment financing
Other financial 
services

Percentage of ownership (%)
December 31,
December 31,
2018
2019

Location

Financial 
statements as of

4.9

9.9

15.0

9.2

29.0
29.6

23.4
35.4

31.3
23.1

23.1

20.0

14.5

20.0

25.0

50.0

23.3

20.0

25.0

20.0

19.9

4.9

9.9

Korea

Korea

15.0

Korea

9.2

Korea

29.0
29.6

23.4
35.4

31.3
23.1

Korea
Korea

Korea
Korea

Korea
Korea

23.1

Korea

20.0

Korea

14.1

Korea

20.0

Korea

25.0

Korea

50.0

Korea

23.3

Korea

20.0

Korea

25.0

Korea

-

-

Korea

Korea

November 30, 
2019(*5)
December 
31,2019
November 
30,2019 (*5)
September
30,2019(*5)

-
-

-
-

-
-
December 
31,2019
December 
31,2019
November 
30,2019 (*5)
December 
31,2019
December 
31,2019
September
30,2019(*5)
December 
31,2019

December 
31,2019

December 
31,2019
September
30,2019(*5)
October 
31,2019(*5)

Nomura-Rifa  Private  Real  Estate 
Investment Trust No.17 (*6)

Other financial 
services

-

19.4

Korea

-

Woori 

Private 

Equity  Asset 

Management Co., Ltd.:

Uri Hanhwa Eureka Private Equity 

Fund

Japanese  Hotel  Real  Estate  Private 
Equity Fund 1:

Godo Kaisha Oceanos 1 (*8)

Woori bank and Woori card Co., Ltd.:

Other financial 
services

Other financial 
services

0.8

0.8

Korea

47.8

-

Japan

December 
31,2019

October 
31,2019(*5)

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 85 -

263

Percentage of ownership (%)
December 31,
December 31,
2018
2019

Location
Korea

Financial 
statements as of
-

24.5

Joint ventures and associates
Dongwoo C & C Co., Ltd. (*4)
SJCO Co., Ltd. (*4)

G2 Collection Co., Ltd. (*4)

The Base Enterprise Co., Ltd. (*4)
Kyesan Engineering Co., Ltd. (*4)
Good Software Lap Co., Ltd. (*4)
QTS Shipping Co., Ltd. (*4)

DAEA SNC Co., Ltd. (*4)

Main business
Construction
Aggregate 
transportation and 
wholesale
Wholesale and retail 
sales
Manufacturing
Construction
Service
Complex 
transportation 
brokerage
Wholesale and retail 
sales
Manufacturing
Manufacturing
Manufacturing
Plating
Manufacturing

Force TEC Co., Ltd. (*4)
Sinseong Trading Co., Ltd. (*4)
PREXCO Co., Ltd. (*4)
Jiwon Plating Co., Ltd. (*4)
Gil Co.,Ltd. (*6)
Youngdong Sea Food Co., Ltd. (*4) Processed sea food 

Woori Bank , Woori Investment Bank 
Co.,  Ltd.  and  Woori Private  Equity 
Asset Management Co., Ltd.:

Woori-Shinyoung 

Growth-Cap 

Private Equity Fund I (*8)
Woori  Bank  and  Woori  Investment 
Bank Co., Ltd.:

manufacturing

Other financial 
services

Chin Hung International Inc. (*3)

Construction

PCC-Woori  LP  Secondary  Fund 

(*8)

Other financial 
services

Woori Bank and Woori Private Equity 
Asset Management Co., Ltd.:

Woori-Q  Corporate  Restructuring 

Private Equity Fund (*8)

Trust and collective 
investment

24.5

28.7

29.2
48.4
23.3
29.4

49.8

25.5
25.8
27.9
28.1
20.8
-

24.5

26.5

Korea

28.9
48.4
23.3
29.4

Korea
Korea
Korea
Korea

49.4

Korea

24.0
25.8
27.2
28.1
20.8
26.1

Korea
Korea
Korea
Korea
Korea
Korea

24.0

Korea

-

-
-
-
-

-

-
-
-
-
-
-

-

31.9

-

Korea

25.3

38.8

38.4

25.3

Korea

-

-

Korea

Korea

December 
31,2019

November 
30,2019 (*5)
December 
31,2019

December 
31,2019

(*1)  Most of the significant business transactions of associates are with the Group as of December 31, 2019 and 2018.  
(*2)  The Group can participate in decision-making body and exercise significant influence over financial policies and 

operational policies decision making of the associates. 

(*3)  Equity securities that have published market price among investment assets of associates are common shares of 

Chin Hung International Inc. Quoted market prices of Chin Hung International Inc. are 2,310 Won and 2,065 
Won as of December 31, 2019 and 2018, respectively. 

(*4)  There is no investment balance as of December 31, 2019 and 2018. 
(*5)  The equity method was applied using the most recent financial statements available from the settlement date 

because no financial statements were available at the end of December and the significant transactions or events 
that occurred between the end of the reporting period of the associate and the end of the reporting period of the 
subsidiary were duly reflected. 

(*6)  The entity was excluded from the associate as the group sold its entire stake during the year ended December 31, 

2019. 

(*7)  The Group has signed a contract that the Group (or the third party designated by the Group) has the priority to 
purchase the underlying assets (Aju Capital Co. Ltd.) when it is disposed by Well to Sea No. 3 Private Equity 
Fund.   

(*8)   Due to capital contribution by the Group for the year ended December 31, 2018, the entities have been included 

in and associates. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review264

- 86 -

(2) Changes in the carrying value of investments in joint ventures and associates accounted for using the equity 

method of accounting are as follows (Unit: Korean Won in millions): 

Woori Service Networks Co., 

Ltd.

Korea Credit Bureau Co., Ltd.
Korea Finance Security Co., 

Ltd.

Chin Hung International Inc.
Saman Corporation
Woori Growth Partnerships 
New Technology Private 
Equity Fund 

2016KIF-IMM Woori Bank 
Technology Venture Fund

K BANK Co., Ltd.
Smart Private Equity Fund 

No.2

Woori Bank-Company K 
Korea Movie Asset Fund
Well to Sea No.3 Private 

Equity Fund

Partner One Value Up I 
Private Equity Fund
IBK KIP Seongjang 

Dideemdol 1st Private 
Investment Limited 
Partnership

Crevisse Raim Impact 1st 

Startup Venture Specialist 
Private Equity Fund

Woori-Shinyoung Growth-
Cap Private Equity Fund I

LOTTE CARD Co.,Ltd
Woori-Q Corporate 

Restructuring Private Equity 
Fund

PCC-Woori LP Secondary 

Fund

Nomura-Rifa Private Real 
Estate Investment Trust 
No.17

Uri Hanhwa Eureka Private 

Equity Fund

Godo Kaisha Oceanos 1
Japanese Hotel Real Estate 
Private Equity Fund 2 

Acquisiti-
on cost

January 1, 
2019

Share of 
profits (losses)

Acquisi-
tion

Disposal
and others

Dividends

Change in 
capital

December
31, 2019

For the year ended December 31, 2019

108
3,313

3,267
130,779
8,521

157
6,790

3,456
44,741
1,014

31
190

(169)
6,426
(198)

-
-

-
-
-

-
-

-
-
-

(2)
(135)

-
-
-

-
-

-
9
33

186
6,845

3,287
51,176
849

18,666

25,091

1,466

309

(7,490)

(164)

-

19,212

12,385
73,150

2,915

3,000

15,300
43,709

2,890

2,700

1,193
(18,233)

-
5,807

(41)

623

101,483

197,393

30,343

10,000

9,948

(40)

-

-

-

-

-

-

150

1,350

(824)
63,444

12,665
346,000

(83)

6,129

-

2,525

4,576

4,426

4,375

3,025

12,665
346,000

6,129

2,525

1,000

350
10,870

-
-

-

-

787

339
-

(2,615)
-

(85)

-

-

-

-

-

-
-

-

-

-
-

-

-

1,263
(29)

15,141
31,254

-

-

2,764

3,323

(18,836)

123

209,023

-

-

-

-
-

-

-

-

-
(105)

-

-

-

-
-

-

-

-

-
200

-
1,599

9,908

4,576

4,375

11,841
409,444

6,046

2,525

-

342
10,952

3,291
806,360

(136)

-

3
2

-
10,870

(651)

-
(15)

3,291
759,368

-
361,766

-
83,997

3,291
389,096

-
(10,856)

-
(19,242)

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Acquisiti-
on cost
175,652

January 1, 
2018
98,933

Share of 
profits 
(losses)

(10,451)

108

158

1

3,313

5,816

1,087

3,267

3,519

(10)

Kumho Tire Co., Inc. 
Woori Service Networks 

Co., Ltd.

Korea Credit Bureau Co., 

Ltd.

Korea Finance Security 

Co., Ltd.

Chin Hung International 

Inc. 

130,779

45,101

1,206

13,916
50,760
8,521

-
6,947
1,254

-
(816)
(98)

- 87 -

For the year ended December 31, 2018

Acquisi-
tion

-

-

-

-

-

-
-
-

Disposal 
and others 
(*)

(83,286)

Dividends
-

Change in 
capital
(5,196)

-

-

-

-

-
(5,865)
-

(2)

(113)

(54)

-

-

1

-

-
-
-

(1,725)

-
(266)
35

Impair-
ment

-

-

-

-

-

-
-
(177)

Poonglim Industrial Co., 

Ltd.

STX Corporation
Saman Corporation
Woori Growth 

Partnerships New 
Technology Private 
Equity Fund 

2016KIF-IMM Woori 
Bank Technology 
Venture Fund
K BANK Co., Ltd.
Smart Private Equity 

Fund No.2

Woori Bank-Company K 

Korea Movie Asset 
Fund

Well to Sea No.3 Private 

Partner One Value Up Ist 

Private Equity Fund
IBK KIP Seongjang 

Dideemdol 1st Private 
Investment Limited 
Partnership

Crevisse Raim Impact 1st 

Startup Venture 
Specialist Private Equity 
Fund 

Nomura-Rifa Private Real 
Estate Investment Trust 
No.17

Uri Hanhwa Eureka 
Private Equity Fund

Equity Fund

101,992

182,309

22,546

25,847

27,611

950

360

(3,346)

(484)

-

15,000
67,343

6,840
31,735

-
(10,705)

8,160
21,951

3,000

2,932

(42)

3,000

2,957

(257)

-

-

-

10,000

4,426

3,025

-

-

-

(52)

10,000

-

-

4,426

3,025

1,000

939

(152)

-

-
-

-

-

-
-

-

-

300
144

-

-

(508)

(517)

(6,437)

-

-

-

-

-

-

-

-

-

-

-

-

265

December
31, 2018
-

Others
-

-

-

-

157

6,790

3,456

159

44,741

-
-
-

-

-
584

-

-

-

-

-

-

-

-
-
1,014

25,091

15,300
43,709

2,890

2,700

197,393

9,948

4,426

3,025

787

-

-
-

-

-

-

-

-

-

-

350
621,299

-
417,051

(11)
3,196

350
48,272

-
(93,005)

-
(1,170)

-
(13,144)

-
(177)

-
743

339
361,766

(*) The amount transferred from the investments in joint ventures and associates to financial assets at FVTOCI is 83,286 

million Won.

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review266

- 88 -

(3) Summary financial information relating to investments in joint ventures and associates accounted for using 

the equity method of accounting is as follows (Unit: Korean Won in millions): 

December 31, 2019

Assets

Liabilities

Operating 
revenue

Net income
(loss)

Woori Service Networks Co., Ltd.
Korea Credit Bureau Co., Ltd.
Korea Finance Security Co., Ltd.
Chin Hung International Inc.
Saman Corporation
Woori Growth Partnerships New Technology Private 

Equity Fund 

2016KIF-IMM Woori Bank Technology Venture Fund
K BANK Co., Ltd.
Smart Private Equity Fund No.2
Woori Bank-Company K Korea Movie Asset Fund
Well to Sea No.3 Private Equity Fund
Partner One Value Up I Private Equity Fund
IBK KIP Seongjang Dideemdol 1st Private Investment 

5,742
96,855
32,574
335,147
92,206

83,583
72,768
2,679,968
13,872
13,294
7,073,363
42,602

1,969
30,289
10,660
229,764
66,184

330
343
2,464,168
51
2
6,470,540
-

17,572
91,200
61,939
499,152
91,088

7,866
8,939
84,928
2
4,532
524,319
457

1,322
1,480
(1,265)
26,617
(485)

6,355
7,462
(89,779)
(204)
2,492
48,357
(175)

Limited Partnership

21,208

691

766

(676)

Crevisse  Raim  Impact  1st  Startup  Venture  Specialist 

Private Equity Fund

Woori-Shinyoung Growth-Cap Private Equity Fund I
LOTTE CARD Co.,Ltd (*)
Woori-Q Corporate Restructuring Private Equity Fund
PCC-Woori LP Secondary Fund
Uri Hanhwa Eureka Private Equity Fund
Godo Kaisha Oceanos 1
Japanese Hotel Real Estate Private Equity Fund 2 

16,939
37,642
12,936,977
15,975
6,498
41,950
70,869
16,561

124
620
10,659,889
823
-
236
47,960
6

10
2
1,366,512
-
-
41
778
-

(494)
(2,679)
42,538
(823)
(2)
(436)
119
(600)

(*) The amount is after reflecting the fair value adjustment that occurred when acquiring the shares and the adjustments 

that occurred by difference of accounting policies with the Group. 

December 31, 2018

Assets

Liabilities

Operating 
revenue

Net income
(loss)

Woori Service Networks Co., Ltd.
Korea Credit Bureau Co., Ltd.
Korea Finance Security Co., Ltd.
Chin Hung International Inc. 
Saman Corporation
Woori Growth Partnerships New Technology Private 

Equity Fund 

2016KIF-IMM Woori Bank Technology Venture Fund
K BANK Co., Ltd.
Smart Private Equity Fund No.2
Woori Bank-Company K Korea Movie Asset Fund
Well to Sea No.3 Private Equity Fund
Partner One Value Up Ist Private Equity Fund
IBK KIP Seongjang Dideemdol 1st Private Investment

Limited Partnership

Crevisse  Raim  Impact  1st  Startup  Venture  Specialist 

Private Equity Fund

Nomura-Rifa  Private  Real  Estate  Investment  Trust 

No.17

Uri Hanhwa Eureka Private Equity Fund

5,066
88,797
35,155
412,205
97,720

109,167
73,231
2,024,856
14,502
10,805
5,968,591
42,776

21,200

12,014

20,197
42,332

1,886
22,788
12,114
332,268
69,915

440
12
1,807,502
51
5
5,395,307
-

757

105

16,178
181

15,803
78,018
60,706
606,192
75,825

5,943
16
60,039
1
1,663
429,742
326

819
9,901
17
6,402
(869)

4,117
(1,510)
(69,256)
(209)
(299)
39,711
(224)

390

(1,268)

3

10
1

(191)

(228)
(1,349)

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019   
- 89 -

267

(4) The entities that the Group has not applied equity method of accounting although the Group’s ownership 

interest is more than 20% as of December 31, 2019 and 2018, are as follows: 

Associate (*)

Orient Shipyard Co., Ltd.
Saenuel Co., Ltd.
E Mirae Tech Co., Ltd.
Jehin Trading Co., Ltd. 
The Season Company Co., Ltd. 
Yuil PESC Co., Ltd. 
CL Tech Co., Ltd. 

Associate (*)

Orient Shipyard Co., Ltd.
Saenuel Co., Ltd.
E Mirae Tech Co., Ltd.
Jehin Trading Co., Ltd. 
The Season Company Co., Ltd. 
Yuil PESC Co., Ltd. 
CL Tech Co., Ltd. 

December 31, 2019

Ownership (%)

Number of shares owned
464,812
3,531
7,837
83,056
18,283
8,642
13,759

December 31, 2018

Ownership (%)

Number of shares owned
464,812
3,531
7,696
81,610
18,187
8,642
13,759

21.4
37.4
41.8
27.7
30.3
24.0
38.6

21.4
37.4
41.0
27.3
30.1
24.0
38.6

(*)  Even though the Group’s ownership interest of the entity is more than 20%, the Group does not have significant 
influence over the entity since it is going through work-out process under receivership, thus it is excluded from 
the investment in joint ventures and associates. 

(5) As of December 31, 2019 and 2018, the reconciliations from the net assets of the associates to the book 

value of the shares of the investment in joint ventures and associates are as follows (Unit: Korean Won in 
millions except for ownership): 

Total net 
asset

Ownership 
(%)

Ownership 
portion of 
net assets

Basis 
difference

Impairment

Intercompany 
transaction

Book 
value

December 31, 2019

Woori Service Networks Co., 

Ltd.

Korea Credit Bureau Co., Ltd.
Korea Finance Security Co., 

Ltd.

Chin Hung International Inc. 

(*1)

Saman Corporation
Woori Growth Partnerships 
New Technology Private 
Equity Fund 

2016KIF-IMM Woori Bank 
Technology Venture Fund
K BANK Co., Ltd. (*1) (*2)
Smart Private Equity Fund No.2
Woori Bank-Company K Korea 

Movie Asset Fund

Well to Sea No.3 Private Equity 

Fund (*1)

Partner One Value Up Ist 

Private Equity Fund

IBK KIP Seongjang Dideemdol 
1st Private Investment Limited 
Partnership

Crevisse Raim Impact 1st 

Startup Venture Specialist 
Private Equity Fund

Woori-Shinyoung Growth-Cap 

Private Equity Fund I

LOTTE CARD Co., Ltd (*1)

3,773
66,566

21,914

105,383
26,022

83,253

72,425
215,800
13,821

13,292

418,250

42,602

4.9
9.9

15.0

25.3
9.2

23.1

20.0
14.5
20.0

25.0

50.0

23.3

186
6,597

3,287

26,646
2,391

19,215

14,485
31,248
2,764

3,323

209,041

9,909

20,517

20.0

4,103

16,815

37,022
2,047,220

25.0

31.9
20.0

4,204

11,841
409,444

-
246

-

-
-

-

-
2

-

186
6,845

3,287

24,565
5,373

-
(6,915)

(35)
-

51,176
849

-

-
3,634
-

-

-

-

-

-

-
-

-

(3)

19,212

-
(3,634)
-

-

-

-

-

-

-
-

656
6
-

15,141
31,254
2,764

-

3,323

(18)

209,023

(1)

9,908

473

4,576

171

4,375

-
-

11,841
409,444

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review268

- 90 -

Woori-Q Corporate 

Restructuring Private Equity 
Fund

PCC-Woori LP Secondary Fund
Uri Hanhwa Eureka Private 

Equity Fund

Godo Kaisha Oceanos 1
Japanese Hotel Real Estate Private 
Equity Fund 2 

Total net 
asset

Ownership 
(%)

Ownership 
portion of 
net assets

Basis 
difference

Impairment

Intercompany 
transaction

Book 
value

December 31, 2019

15,152
6,498

41,714
22,909

16,555

38.4
38.8

0.8
47.8

19.9

5,813
2,524

342
10,952

3,291

-
-

-
-

-

-
-

-
-

-

233
1

-
-

-

6,046
2,525

342
10,952

3,291

(*1) The net asset equity amount is after the debt-for-equity swap, non-controlling etc. 
(*2) As a result of conducting an impairment test on the investment stocks of the related companies, the recoverable 

value was less than the carrying amount and thus the impairment loss was recognized.

Total net 
asset

Ownership 
(%)

Ownership 
portion of 
net assets

Basis 
difference

Impairment

Intercompany 
transaction

Book 
value

December 31, 2018

Woori Service Networks Co., 

Ltd.

Korea Credit Bureau Co., Ltd.
Korea Finance Security Co., 

Ltd.

Chin Hung International Inc. (*)
Saman Corporation
Woori Growth Partnerships 
New Technology Private 
Equity Fund 

2016KIF-IMM Woori Bank 
Technology Venture Fund

K BANK Co., Ltd.(*)
Smart Private Equity Fund No.2
Woori Bank-Company K Korea 

Movie Asset Fund

Well to Sea No.3 Private Equity 

Fund (*)

Partner One Value Up Ist 

Private Equity Fund

IBK KIP Seongjang Dideemdol 
1st Private Investment Limited 
Partnership

Crevisse Raim Impact 1st 

Startup Venture Specialist 
Private Equity Fund

Nomura-Rifa Private Real 

3,180
66,009

23,041
79,793
27,805

108,727

73,219
290,597
14,451

10,800

396,248

42,776

4.9
9.9

15.0
25.3
9.2

23.1

20.0
14.1
20.0

25.0

50.0

23.3

157
6,544

3,456
20,192
2,556

25,091

14,644
40,984
2,890

2,700

198,027

9,948

20,443

20.0

4,089

Estate Investment Trust No.17

4,019

Uri Hanhwa Eureka Private 

Equity Fund

42,151

11,909

25.0

19.4

0.8

2,977

780

339

(*) The net asset equity amount is after the debt-for-equity swap.

-
246

-
24,565
5,373

-

-
2,725
-

-

-

-

-

-

-

-

-
-

-
-
(6,915)

-

-
-
-

-

-

-

-

-

-

-

-
-

-
(16)
-

157
6,790

3,456
44,741
1,014

-

25,091

656
-
-

15,300
43,709
2,890

-

2,700

(634)

197,393

-

9,948

337

4,426

48

3,025

7

-

787

339

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019         
- 91 -

269

14. INVESTMENT PROPERTIES

(1) Details of investment properties are as follows (Unit: Korean Won in millions): 

December 31, 2019

December 31, 2018

Acquisition cost
Accumulated depreciation
Net carrying value

299,802
(19,563)
280,239

(2) Changes in investment properties are as follows (Unit: Korean Won in millions): 

For the years ended December 31 
2018
2019

Beginning balance (*)
Acquisition
Disposal
Depreciation
Transfers from(to) premises and equipment
Classified to assets held for sale
Foreign currencies translation adjustments
Others
Ending balance

178,910
70,346
(193)
(2,225)
32,394
-
402
605
280,239

416,796
(38,600)
378,196

371,301
15,195
(3,045)
(4,045)
7,623
(10,056)
(5)
1,228
378,196

(*) 199,286 million Won is deducted which was reclassified from the investment properties to premises and 
equipment at the beginning of the period within the net carrying mount of the previous term. 

(3) Fair value of investment properties amounted to 502,305 million Won and 438,534 million Won as of 

December 31, 2019 and 2018, respectively. The fair value of investment properties has been assessed on 
the basis of recent similar real estate market price and officially assessed land price in the area of the 
investment properties, is classified as level 3 on the fair value hierarchy. 

(4) Rental fee earned from investment properties is amounting to 10,106 million Won and 5,080 million Won 
for the years ended December 31, 2019 and 2018, respectively. Operating expenses directly related to the 
investment properties where rental fee was earned amounted to 3,010 million Won and 4,120 million Won.

(5) The lease payments expected to be received in the future under lease contracts as of December 31, 2019 

and 2018 are as follows (Unit: Korean Won in millions): 

Lease payments:
Within a year
More than 1 year and within 2 years
More than 2 years and within 3 years
More than 3 years and within 4 years
More than 4 years and within 5 years
More than 5 years

Total

December 31, 2019

December 31, 2018

6,574
4,924
4,018
3,618
3,126
241
22,501

5,454
3,702
3,009
2,619
2,222
-
17,006

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review270

- 92 -

15. PREMISES AND EQUIPMENT

(1) Details of premises and equipment as of December 31, 2019 are as follows (Unit: Korean Won in millions): 

Premises and 
equipment(owned)
Right-of-use asset
Carrying value

Land

Building

Equipment 
and vehicles

Leasehold 
improvement

Construction 
in progress

Structures

Total

December 31, 2019

1,761,159
-
1,761,159

802,299
449,878
1,252,177

278,016
17,236
295,252

54,839
-
54,839

1,287
-
1,287

2
-
2

2,897,602
467,114
3,364,716

(2) Details of premises and equipment(owned) as of December 31, 2019 and 2018 are as follows (Unit: Korean 

Won in millions): 

Acquisition cost
Accumulated depreciation
Net carrying value

Land
1,761,159
-
1,761,159

Building
1,063,756
(261,457)
802,299

Acquisition cost
Accumulated depreciation
Net carrying value

Land
1,481,871
-
1,481,871

Building
872,282
(210,370)
661,912

December 31, 2019

Equipment 
and vehicles
1,123,101
(845,085)
278,016

Leasehold 
improvement
463,181
(408,342)
54,839

Construction 
in progress
1,287
-
1,287

Structures
20
(18)
2

Total
4,412,504
(1,514,902)
2,897,602

December 31, 2018

Equipment 
and vehicles
1,031,431
(791,418)
240,013

Leasehold 
improvement
446,264
(388,670)
57,594

Construction 
in progress
9,099
-
9,099

Structures
20
(17)
3

Total
3,840,967
(1,390,475)
2,450,492

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 93 -

271

(3) Details of changes in premises and equipment are as follows (Unit: Korean Won in millions): 

Beginning balance
Acquisitions
Disposals
Depreciation
Classified to assets held for 

sale
Transfer 
Foreign currencies 

translation adjustments

Business combination 

(Note 45)

Others
Ending balance

Land
1,481,871
186,303
(3,015)
-

Building
661,912
87,667
(2,245)
(30,766)

(21)
93,956

(74)
83,260

880

801

1,185
-
1,761,159

74
1,670
802,299

Beginning balance
Acquisitions
Disposals
Depreciation
Classified to assets held for 

sale
Transfer 
Foreign currencies 

translation adjustments

Business combination
Others
Ending balance

Land
1,487,278
1,372
(29)
-

Building
680,846
14,701
-
(26,014)

(3,651)
(2,863)

(2,592)
(4,760)

(236)
-
-
1,481,871

(257)
-
(12)
661,912

For the year ended December 31, 2019
Equipment 
and vehicles
240,013
119,474
(1,203)
(87,453)

Leasehold 
improvement
57,594
28,788
(2,738)
(27,134)

Construction 
in progress
9,099
7,315
-
-

Structures
3
-
-
(1)

Total
2,450,492
429,547
(9,201)
(145,354)

-
3,670

1,459

926
1,130
278,016

-
912

609

1
(3,193)
54,839

-
(14,886)

36

-
(277)
1,287

-
-

-

-
-
2

(95)
166,912

3,785

2,186
(670)
2,897,602

For the year ended December 31, 2018
Equipment 
and vehicles
180,072
76,783
(5,192)
(76,171)

Leasehold 
improvement
64,787
17,527
(737)
(32,162)

Construction 
in progress
64,559
8,285
(187)
-

Structures
3
-
-
-

Total
2,477,545
118,668
(6,145)
(134,347)

-
63,432

(69)
969
189
240,013

-
-

-
(63,432)

323
661
7,195
57,594

(126)
-
-
9,099

-
-

-
-
-
3

(6,243)
(7,623)

(365)
1,630
7,372
2,450,492

(4) Details of right-of-use assets as of December 31, 2019 are as follows (Unit: Korean Won in millions): 

Acquisition cost
Accumulated depreciation
Net carrying value

Building

615,201
(165,323)
449,878

December 31, 2019
Other tangible assets

25,563
(8,327)
17,236

Total

640,764
(173,650)
467,114

(5) Details  of  changes  in  right-of-use  assets  as  of  December  31,  2019  are  as  follows  (Unit:  Korean  Won  in 

millions): 

Beginning balance
New contracts
Termination
Depreciation
Business combination 
(Note 45)
Others
Ending balance

Building

December 31, 2019
Other tangible assets

Total

416,828
251,992
(3,803)
(219,743)

5,438
(834)
449,878

18,963
8,306
(178)
(9,984)

114
15
17,236

435,791
260,298
(3,981)
(229,727)

5,552
(819)
467,114

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review272

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16.

INTANGIBLE ASSETS

(1) Details of intangible assets are as follows (Unit: Korean Won in millions): 

Goodwill
350,682

Software
174,132

Industrial 
property rights
1,576

Development 
cost
517,224

Other 
intangible 
assets
862,313

Membership 
deposit

32,583

Construction 
in progress
4,066

Total
1,942,576

December 31, 2019

-

(138,300)

(884)

(292,031)

(638,005)

-

-

(1,069,220)

Acquisition cost
Accumulated 
amortization
Accumulated 

impairment losses

Net carrying value

-
350,682

-
35,832

-
692

-
225,193

(25,993)
198,315

(3,253)
29,330

-
4,066

(29,246)
844,110

Goodwill
153,602

Software
156,109

Industrial 
property rights
1,258

Development 
cost
469,226

Other 
intangible 
assets
729,052

Membership 
deposit

27,025

Construction 
in progress
10,415

Total
1,546,687

December 31, 2018

-

(126,382)

(696)

(228,906)

(589,618)

-

-

(945,602)

Acquisition cost
Accumulated 
amortization
Accumulated 

impairment losses

Net carrying value

-
153,602

-
29,727

-
562

-
240,320

(137)
139,297

(3,428)
23,597

-
10,415

(3,565)
597,520

(2) Details of changes in intangible assets are as follows (Unit: Korean Won in millions): 

For the year ended December 31, 2019

Goodwill
153,602
-
-
-
-
-

Software
29,727
13,133
-
(9,389)
-
-

Industrial 
property rights
562
318
-
(188)
-
-

Development 
cost
240,320
41,373
-
(64,415)
-
7,915

Other 
intangible 
assets
139,297
87,538
-
(54,421)
(25,858)
7,188

Beginning balance 
Acquisitions
Disposal
Amortization (*1)
Impairment losses (*2)
Transfer
Foreign currencies 

translation adjustment

10,234

1,269

Business combination 

(Note 45) 

Others
Ending balance

186,846
-
350,682

835
257
35,832

-

-
-
692

-

1,023

-
-
225,193

43,530
18
198,315

Membership 
deposit

23,597
4,931
(675)
-
(939)
-

60

2,143
213
29,330

Construction 
in progress
10,415
8,754
-
-
-
(15,103)

Total
597,520
156,047
(675)
(128,413)
(26,797)
-

-

12,586

-
-
4,066

233,354
488
844,110

(*1) Amortization of other intangible assets amounting to 22,317 million Won is included in other operating expenses. 
(*2) The impairment test for other intangible assets indicates that the recoverable value is less than the carrying amount 

and thus the impairment loss is recognized. 

For the year ended December 31, 2018

Software
40,672
6,839
(4,359)
(14,028)

Industrial 
property rights
539
195
-
(172)

Beginning balance 
Acquisitions
Disposal
Amortization (*)
Reversal of impairment 

loss
Transfer
Business combination
Foreign currencies 

translation 
adjustment

Others
Ending balance

Goodwill
108,707
-
-
-

-
-
46,752

-
-
763

(1,857)
-
153,602

(165)
5
29,727

Development 
cost

77,241
20,935
-
(46,045)

-
188,189
-

Other 
intangible 
assets
117,546
45,205
(196)
(73,913)

-
51,672
-

Membership 
deposit

20,685
5,162
(2,871)
-

Construction 
in progress
153,209
97,067
-
-

674
-
-

-
(239,861)
-

Total
518,599
175,403
(7,426)
(134,158)

674
-
47,515

-
-
240,320

(227)
(790)
139,297

(53)
-
23,597

-
-
10,415

(2,302)
(785)
597,520

-
-
-

-
-
562

(*) Amortization of other intangible assets amounting to 51,770 million Won is included in other operating expenses. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 95 -

273

(3) Goodwill. 

1) Details of allocated goodwill based on each cash-generating unit as of December 31, 2019 and 2018 are 

as follows (Unit: Korean Won in million): 

Cash-generating unit (*1)

December 31, 2019

December 31, 2018

Woori Asset Management Corp.
Woori Global Asset Management Co., Ltd.
Woori Asset Trust Co., Ltd.
PT Bank Woori Saudara Indonesia 1906 Tbk (*2)
WB Finance Co., Ltd (*3)
Others

Total

43,036
2,030
141,780
106,173
49,374
8,289
350,682

-
-
-
98,229
47,681
7,692
153,602

(*1) Allocated to the cash-generating unit that will benefit from the synergy effect of the business combination, and the 

cash-generating unit is generally comprised of the operating or sub-sectors. 

(*2) The Group has acquired Saudara Bank to expand retail sales in Indonesia, and recognized the goodwill as it is 

expected to strengthen our competitiveness by securing a local sales network in Indonesia. 

(*3) The Group has acquired VisionFund Cambodia to expand Cambodian retail sales, and recognized goodwill based 

on the economies of scale and acquired customer base. 

2) Impairment test 

The recoverable amount of the cash-generating unit is measured at larger amount among the fair value less 
costs to sell or the value to use. 

The net fair value is calculated by deducting costs of disposal from the amount received from the sale of the 
cash-generating unit in an arm’s length transaction between the parties with reasonable judgment and 
willingness to negotiate. In case of difficulty in measuring this amount, the sale amount of a similar cash-
generating unit in the past market is calculated by reflecting the characteristics of the cash-generating unit. 
If reliable information related to fair value less costs to sell is not available, value in use is considered as 
recoverable amount. Value in use is the present value of future cash flows expected to be generated by the 
cash-generating unit. Future cash flows are estimated based on the latest financial budget approved by the 
management, with an estimated period of up to five years. The Group estimates cash flows based on an 
annual growth rate of up to 4.0% in relation to cash flows after the longest period. The main assumptions 
used to estimate cash flows are about the size of the market and the share of the group. The appropriate 
discount rate for discounting future cash flows is the pre-tax discount rate, including assumptions about 
risk-free interest rates, market risk premium, and systemic risk of cash-generating units. The impairment 
test, which compares the carrying amount and recoverable amount of the cash-generating unit to which 
goodwill has been allocated, is conducted every year and every time an impairment sign occurs. 

Category 

Discount rate (%).
Terminal growth rate (%)
Recoverable amount.
Carrying amount 

Woori Asset 
Management 
Corp.

Woori 
Global Asset 
Management 
Co., Ltd

7.3
1.0
145,820
106,735

8.8
1.0
45,367
29,577

PT Bank 
Woori 
Saudara 
Indonesia
1906 Tbk

18.3
4.0
952,692
577,075

WB Finance 
Co., Ltd

17.3
3.0
133,149
93,143

As a result of the impairment test on goodwill, it is determined that the carrying amount of the cash-
generating unit to which the goodwill has been allocated will not exceed the recoverable amount. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review274

- 96 -

17. ASSETS HELD FOR DISTRIBUTION (SALE)

As of the end of the current term, the Group is planning to sell lands, buildings and machinery items that are 
from subsidiary companies, Seari First Securitization Specialty Co., Ltd., Namjong 1st Securitization Specialty 
Co., Ltd., Bukgeum First Securitization First Specialty Co., Ltd. and Bukgeum Second Securitization Specialty 
Co., Ltd., and therefore they are classified as assets held for sale. In addition, tangible assets that are highly 
likely to be sold within another year are classified as held for sale. 

Assets held for distribution (sale) are as follows (Unit: Korean Won in millions): 

Lands
Buildings
Others

Total

December 31, 2019
5,164
4,815
577
10,556

December 31, 2018
7,280
7,736
2,896
17,912

The Group measured assets held for sale at the lower of their net fair value or carrying amount 

18. ASSETS SUBJECT TO LIEN AND ASSETS ACQUIRED THROUGH FORECLOSURES

(1) Assets subjected to lien are as follows (Unit: Korean Won in millions): 

Financial assets at 

Korean treasury and 

Nonghyup bank

19,720 Related to bonds sold under 

FVTPL

government bonds and 
others

repurchase agreements (*)

Korean corporate debt 

Kookmin bank and 

168,327 Related to bonds sold under 

Collateral given to

Amount

Reason for collateral

December 31, 2019

Financial assets at 

FVTOCI

Securities at 

amortized cost

Loan at amortized 
cost and other 
financial assets

securities

Korean corporate debt 

securities

Korean financial institutions’ 
debt securities and others
Korean financial institutions’ 
debt securities and others

others

Eugene investment &
futures co., Ltd. .
Nonghyup bank and 

others

BOK and others

Foreign corporate debt 

Spain BBVA and others

securities

Korean corporate debt 

Nonghyup bank futures 

securities

Korean treasury and 
government bonds
Korean treasury and 

government bonds and 
others

and others

Korea Securities 

Depository

repurchase agreements (*)

3,008 Collateral for futures 

transaction

219,938 Related to bonds sold under 
repurchase agreements (*)

5,127,383 Settlement risk

56,975 Related to bonds sold under 
repurchase agreements (*)

9,042 Collateral for futures 
transaction

5,570 Related to bonds sold under 
repurchase agreements (*)

The BOK and others

6,190,630 Settlement risk and others

Foreign financial institutions’ 

NATIXIS and others

debt securities

Due from banks in local 

currency

Branch of IBK at   
Phnom Penh and others

37,271 Related to bonds sold under 
repurchase agreements (*)
11,352 Collateral deposits for local 

currency borrowings

Due from banks in local 

Daishin AMC and others

1,500 Right of pledge

currencies

Other due from banks in local 

Samsung Securities Co., 

17,345 Margin deposit for futures 

currencies

Other due from banks in 

foreign currencies

Ltd. and others
Korea Investment & 

Securities Co., Ltd. and 
others

Foreign currency loans

Industrial and 

Commercial Bank of 
China

or option

180,919 Foreign margin deposit for 

future or option and 
others

82,594 Related to bonds sold under 
repurchase agreements (*)

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Premises and 
equipment

Land and building

- 97 -

275

Collateral given to
Credit Counselling & 

Recovery Service and 
others

December 31, 2019

Amount

Reason for collateral

689 Right to collateral and 

others

Total

12,132,263

December 31, 2018

Collateral given to
Daishin AMC and others

Amount

Reason for collateral

1,500 Right of pledge

Loan at amortized 
cost and other 
financial assets

Due from banks on time in 

local currency

Due from banks in local 

Samsung Securities Co., 

38,112 Margin deposit for futures 

currencies

Due from banks in foreign 

currencies

Financial assets at 

FVTOCI

Korean financial institutions’ 
debt securities and others
Korean financial institutions’ 

Securities at 

amortized cost

Premises and 
equipment

debt securities

Korean treasury and 
government bonds
Korean treasury and 

government bonds and 
others

Land and building

Ltd. and others 
Korea Investment & 

Securities Co., Ltd. and 
others

or option

202,156 Foreign margin deposit for 

future or option and 
others

The BOK and others

2,919,042 Settlement risk and others

Banco Bilbao Vizcaya 

33,588 Related to bonds sold under 

Argentaria, S.A
Korea Securities 

Depository

repurchase agreements (*)

5,552 Related to bonds sold under 
repurchase agreements (*)

The BOK and others

6,382,188 Settlement risk and others

Credit Counselling & 

Recovery Service and 
others

5,987

Total

9,588,125

Right to collateral and 

others

(*)  The Group has the agreements to repurchase the sold assets at the predetermined price or the price that includes 
the rate of return and to provide the guarantee on the assets. The transferee has the right to sell or to provide as 
guarantee. Therefore, the Group does not derecognize the assets, but recognizes the relevant amounts as liability 
(bonds sold under repurchase agreements).

(2) As of December 31, 2019 and December 31, 2018 there is no asset acquired through foreclosures. 

(3) Securities loaned are as follows (Unit: Korean Won in millions): 

Financial assets 
at FVTOCI

Korean financial institutions’ 
debt securities and others

Total

80,737
80,737

40,029
40,029

December 31, 
2019

December 31, 
2018

Loaned to
Korea Securities 

Finance Corporation 

Securities loaned are lending of specific securities to borrowers who agree to return the same amount of the same 
security at the end of lending period. As the Group does not derecognize these securities, there are no liabilities 
recognized through such transactions relates to securities loaned. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review276

- 98 -

(4) Collaterals held that can be disposed and re-subjected to lien regardless of defaults of counterparties 

Fair values of collaterals held that can be disposed and re-subjected to lien regardless of defaults of 
counterparties as of December 31, 2019 and 2018 are as follows (Unit: Korean Won in millions): 

Securities

9,340,517

Fair values of collaterals

Fair values of collaterals were disposed or re-
subjected to lien

December 31, 2019

Securities

12,262,041

Fair values of collaterals

Fair values of collaterals were disposed or re-
subjected to lien

December 31, 2018

-

-

19. OTHER ASSETS

Details of other assets are as follows (Unit: Korean Won in millions): 

Prepaid expenses
Advance payments
Others

Total

December 31, 2019

December 31, 2018

135,010
78,306
20,330
233,646

161,129
18,467
18,057
197,653

20. FINANCIAL LIABILITIES AT FVTPL

(1) Financial liabilities at FVTPL are as follows (Unit: Korean Won in millions): 

Financial instruments at fair value through profit or 

loss mandatorily measured at fair value

Financial liabilities at fair value through profit or 

loss designated as upon initial recognition

Total

December 31, 2019

December 31, 2018

2,870,676

87,626
2,958,302

2,117,919

164,767
2,282,686

(2) Financial liabilities at fair value through profit or loss mandatorily measured at fair value are as follows 

(Unit: Korean Won in millions): 

Deposits

Gold banking liabilities

Derivative liabilities

Total

December 31, 2019

December 31, 2018

27,530
2,843,146
2,870,676

27,058
2,090,861
2,117,919

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 99 -

277

(3) Financial liabilities at fair value through profit or loss designated as upon initial recognition as of December 

31, 2019 and 2018 are as follows (Unit: Korean Won in millions): 

Equity-linked securities

Equity-linked securities in short position

Total

December 31, 2019

December 31, 2018

87,626
87,626

164,767
164,767

Financial liabilities at fair value through profit or loss designated as upon initial recognition are designated in 
order to eliminate or significantly reduce accounting mismatch arising from recognition or measurement. 

(4) There are no accumulated changes in credit risk adjustments to financial liabilities at fair value through profit 

or loss designated as upon initial recognition. 

The adjustment to reflect Group’s credit risk is considered in measuring the fair value of equity-linked 
securities index. The Group’s credit risk is determined by adjusting credit spread observed in credit rating of 
Group. 

(5) The difference between carrying amount and maturity amount of financial liabilities at fair value through 
profit or loss designated as upon initial recognition (Financial liabilities designated as at FVTPL) are as 
follows (Unit: Korean Won in millions): 

Carrying amount
Nominal amount at maturity
Difference

December 31, 2019

December 31, 2018

87,626
97,503
(9,877)

164,767
217,280
(52,513)

(6) Changes in equity in relation to financial liabilities at fair value through profit or loss designated as upon 

initial recognition 

The cumulative gain or loss realized as a result of the derecognition of financial liabilities designated as at 
fair value through profit or loss that is presented in other comprehensive income and transferred within 
equity is 4 million (after income tax expense) Won for the year ended December 31, 2018.   

21. DEPOSITS DUE TO CUSTOMERS

Details of deposits due to customers by type are as follows (Unit: Korean Won in millions): 

Deposits in local currency:
Deposits on demand
Deposits at termination
Mutual installment 
Deposits on notes payables
Deposits on CMA
Customer deposit for security investment
Certificate of deposits
Other deposits

Sub-total

Deposits in foreign currency:

Deposits in foreign currencies

Present value discount

Total

December 31, 2019

December 31, 2018

8,655,228
224,115,771
28,574
2,174,995
150,300
-
973,625
1,451,470
237,549,963

27,143,710
(8,095)
264,685,578

11,076,417
204,051,570
30,783
1,891,556
137,316
30,000
6,510,571
1,409,505
225,137,718

23,626,234
(73,013)
248,690,939

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review278

- 100 -

22. BORROWINGS AND DEBENTURES

(1) Details of borrowings are as follows (Unit: Korean Won in millions): 

Borrowings in local currency:
Borrowings from The 

BOK

Borrowings from 

government funds

Others

Sub-total

Borrowings in foreign 

currencies(*):
Borrowings in foreign 

currencies

Offshore borrowings in 
foreign currencies

Sub-total

December 31, 2019

Lenders

Interest rate (%)

Amount

The BOK     
Small Enterprise And Market 

Service and others 

The Korea Development Bank 

and others

9,685,725

0.5~0.8

0.0~2.8

0.0~5.0

1,770,726

1,844,798

6,070,201

The Export-Import Bank of 

Korea and others

HSBC, HKG

Bills sold
Call money
Bonds sold under repurchase 

Others
Bank and others
Other financial institutions

agreements

Present value discount

Total

(0.3)~8.3

8,566,872

3.0

0.0~1.6
(0.3)~3.5

1.4~12.7

34,734
8,601,606

9,367
133,519

569,002
(299)
18,998,920

(*) Included borrowing in foreign currencies under cash flow hedge amounting to 34,443 million Won as of December 

31, 2019.

December 31, 2018

Lenders

Interest rate (%)

Amount

The BOK     
Small Enterprise And Market 

Service and others 

The Korea Development Bank 

and others

0.5 ~ 0.8

0.0 ~ 3.5

0.0 ~ 4.0

1,335,459

1,771,379

4,716,231
7,823,069

The Export-Import Bank of 

Korea and others

JPMORGAN CHASE BANK

0.0 ~ 7.5

7,308,857

Borrowings in local currency:
Borrowings from The 

BOK

Borrowings from 

government funds

Others

Sub-total

Borrowings in foreign 

currencies:
Borrowings in foreign 

currencies

Offshore borrowings in 
foreign currencies

Sub-total

Bills sold
Call money
Bonds sold under repurchase 

Others
Bank and others
Other financial institutions

agreements

Present value discount

Total

2.9

0.0 ~ 1.8
0.0 ~ 7.3

0.8 ~ 12.7

33,543
7,342,400

19,336
975,358

42,907
(84)
16,202,986

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 101 -

279

(2) Details of debentures are as follows (Unit: Korean Won in millions): 

December 31, 2019

December 31, 2018

Interest rate (%)

Amount

Interest rate (%)

Amount

Face value of bond(*):
Ordinary bonds
Subordinated bonds
Other bonds

Sub-total

Discounts on bonds

Total

0.0~4.3
2.1~5.9
1.2~17.0

1.6 ~ 4.5
3.0 ~ 12.6
1.9 ~ 17.0

23,207,600
6,732,687
942,421
30,882,708
(24,653)
30,858,055

22,432,183
5,358,838
974,230
28,765,251
(29,389)
28,735,862

(*)  Included debentures under fair value hedge amounting to 3,151,172 million Won and 2,956,565 million Won as of 
December 31, 2019 and 2018, respectively. Debentures under cash flow hedge amounting to 829,082 million Won 
and 823,219 million Won are also included as of December 31, 2019 and 2018, respectively. 

23. PROVISIONS

(1) Details of provisions are as follows (Unit: Korean Won in millions):

Asset retirement obligation
Provisions for guarantees (*1)
Provisions for unused loan commitments
Provisions for customer reward credits (*2)
Other provisions (*3)

Total

December 31, 2019

December 31, 2018

66,485
92,486
112,554
-
172,455
443,980

67,200
89,761
121,535
49,180
63,637
391,313

(*1)   Provisions for guarantees includes provision for financial guarantee of 62,764 million Won and 

47,817 million Won as of December 31, 2019 and 2018, respectively. 

(*2)   The provisions for existing points that are paid to credit card members and others have been 

reclassified to other liabilities. 

(*3) Other provisions consist of provision for litigation, loss compensation and others. 

(2) Changes in provisions for guarantees and unused loan commitments are as follows (Unit: Korean Won in 

millions): 

1) Provisions for guarantees   

Beginning balance 

Transfer to 12-month expected credit 

loss

Transfer to expected credit loss for the 

entire period

Transfer to credit-impaired financial 

assets

Provisions used
Net provision (reversal) of unused 

amount
Others (*)
Ending balance

For the year ended December 31, 2019

Stage1

44,903

Stage2

33,760

Stage3

11,098

Total

89,761

13,568

(13,568)

(317)

(30)
(27,711)

(14,400)
34,788
50,801

532

(32)
-

5,611
-
26,303

-

(215)

62
-

4,437
-
15,382

-

-

-
(27,711)

(4,352)
34,788
92,486

  (*) Others have occurred as a result of new financial guarantee contract valued at initial fair value. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review   
280

- 102 -

Beginning balance 

Transfer to 12-month expected credit 

loss

Transfer to expected credit loss for the 

entire period

Transfer to credit-impaired financial 

assets

Provisions used
Net reversal of unused amount
Others (*)
Ending balance

For the year ended December 31, 2018

Stage1

47,132

Stage2

18,281

Stage3

127,511

Total
192,924

92

(92)

-

(237)

91,008

(90,771)

-

-

(38)
(20,429)
(4,866)
23,249
44,903

(29)
-
(75,410)
2
33,760

67
-
(25,709)
-
11,098

-
(20,429)
(105,985)
23,251
89,761

  (*) Others have occurred as a result of new financial guarantee contract valued at initial fair value. 

2) Provisions for unused loan commitment 

Beginning balance 

Transfer to 12-month expected credit 

loss

Transfer to expected credit loss for the 

entire period

Transfer to credit-impaired financial 

assets

Net provision(reversal) of unused 

amount

Others 

Ending balance

Beginning balance 

Transfer to 12-month expected credit 

loss

Transfer to expected credit loss for the 

entire period

Transfer to credit-impaired financial 

assets

Net provision(reversal) of unused 

amount

Others

Ending balance

For the year ended December 31, 2019

Stage1

74,624

Stage2

45,285

Stage3

1,626

Total
121,535

11,771

(11,024)

(1,813)

(213)

(19,394)
63
65,038

1,945

(275)

7,233
-
43,164

(747)

(132)

488

3,117
-
4,352

-

-

-

(9,044)
63
112,554

For the year ended December 31, 2018

Stage1

75,232

Stage2

27,875

Stage3

1,878

Total
104,985

7,770

(7,396)

(2,376)

2,525

(374)

(149)

(213)

(1,579)

1,792

-

-

-

(5,813)
24
74,624

23,860
-
45,285

(1,521)
-
1,626

16,526
24
121,535

(3) Changes in asset retirement obligation are as follows (Unit: Korean Won in millions): 

Beginning balance

Provisions provided
Provisions used
Reversal of provisions unused
Amortization 
Increase in restoration costs and others
Business Combination (Note 45)

Ending balance

For the years ended December 31
2018
2019

67,200
2,729
(2,276)
(2,926)
435
994
329
66,485

61,872
1,489
(913)
(1,038)
564
5,226
-
67,200

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 103 -

281

The amount of the asset retirement obligation is the present value of the best estimate of future expected 
expenditure to settle the obligation – arising from leased premises as of December 31, 2019, discounted by 
appropriate discount rate. The restoration cost is expected to occur by the end of each premise’s lease period, and 
the Group has used average lease period of each category of leases terminated during the past years in order to 
rationally estimate the lease period. In addition, the Group used average amount of actual recovery cost for the 
past 3 years and the inflation rate for last year in order to estimate future recovery cost. 

(4) Changes in other provisions are as follows (Unit: Korean Won in millions): 

Beginning balance

Provisions provided
Provisions used 
Reversal of provisions unused
Foreign currencies translation adjustments
Others
Business combination (Note 45)

Ending balance

For the year ended December 31, 
2019
Other 
provisions 

63,637
109,875
(6,123)
(171)
1,193
224
3,820
172,455

Beginning balance

Provisions provided
Provisions used 
Reversal of unused amount 
Foreign currencies translation 

adjustments
Transfer (*1)
Others

Ending balance (*2)

For the year ended December 31, 2018

Provisions for 
customer reward 
credits

Other 
provisions 

Total

40,445
70,138
(98,170)
-

-
9,228
27,539
49,180

58,791
8,384
(6,940)
(52)

(194)
-
3,648
63,637

99,236
78,522
(105,110)
(52)

(194)
9,228
31,187
112,817

(*1) Provision for customer reward credits have increased for the Group due to the point transfer from partners during 

the year ended in December 31, 2018. 

(*2) The provisions for existing points that are paid to credit card members and others have been reclassified to other 

liabilities. 

(5) Others

1) As of September 23, 2019, the Group temporarily suspended the won-payment business due to 

tightened U.S. sanctions on Iran while it was ongoing to settle trade transactions between Korea and 
Iran. In connection with these services, the Group is currently being investigated by US government 
agencies including US prosecutors (United States Attorney’s Office and New York State Attorney 
General’s Office) and Office of Foreign Assets Control as to whether the Group has violated United 
States laws by participating in prohibited transactions involving the following countries: Iran, Sudan, 
Syria and Cuba, which have been sanctioned by the US.

2) The Group recognized the provision of the estimated compensation amount related to the miss-selling 
of the Derivative Linked Fund (DLF) incurred during the current term and a fine is expected to be 
imposed by the Financial Supervisory Service as the best estimate for the expenditure required to meet 
its obligations at the end of the reporting period. The Group estimated such provision will be paid at the 
request of each counter party, and estimates all amount will be paid within 2020. On the other hand, the 
actual amount of compensation of the Group may change due to interest rate changes since the end of 
the reporting period.

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review282

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24. NET DEFINED BENEFIT LIABILITY(ASSET)

The retirement benefits of the Group are based on the defined retirement benefit plans. Employees and directors 
with one or more years of service are entitled to receive a payment upon termination of their employment, based 
on their length of service and rate of salary at the time of termination. The assets of the plans are measured at 
their fair value at the end of reporting date. The plan liabilities are measured using the projected unit method, 
which takes account of projected earnings increases, using actuarial assumptions that give the best estimate of 
the future cash flows that will arise under the plan liabilities. 

The Group is exposed to various risks through defined benefit retirement pension plan, and the most significant 
risks are as follows: 

Volatility of asset

The defined benefit obligation was estimated with an interest rate 

Decrease in profitability of blue 

A decrease in profitability of blue chip bonds will be offset by some 

calculated based on blue chip corporate bonds earnings. A deficit 
may occur if the rate of return of plan assets falls short of the interest 
rate. 

chip bonds

Risk of inflation

increase in the value of debt securities that the employee benefit plan 
owns but will bring an increase in the defined benefit obligation. 

Defined benefit obligations are related to inflation rate; the higher the 
inflation rate is, the higher the level of liabilities. Therefore, deficit 
occurs in the system if an inflation rate increases. 

(1) Details of net defined benefit liability are as follows (Unit: Korean Won in millions): 

Present value of defined benefit obligation
Fair value of plan assets
Net defined benefit liability(*)

December 31, 2019

December 31, 2018

1,442,859
(1,352,971)
89,888

1,275,020
(1,101,911)
173,109

(*) Net defined benefit liability of 89,888 million Won at the end of the current term is the subtracted 
amount of the net defined benefit asset of 2,582 million Won from the net defined benefit liability of 
92,470 million Won. 

(2) Changes in the carrying value of defined benefit obligation are as follows (Unit: Korean Won in millions): 

Beginning balance

Subsequent amount from transfer company
Current service cost (*)
Interest cost (*)

Remeasurements

Financial assumption
Demographic assumptions
Experience adjustment
Foreign currencies translation adjustments
Retirement benefit paid
Business combination (Note 45)
Others

Ending balance

For the year ended 
December 31, 2019

For the year ended 
December 31, 2018

1,275,020
93
163,369
32,693
32,831
49,453
(33,518)
179
(79,908)
4,674
(2,027)
1,442,859

1,071,170
-
144,394
32,143
59,429
7,728
33,697
(3)
(74,952)
-
1,414
1,275,020

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 105 -

283

(3) Changes in the plan assets are as follows (Unit: Korean Won in millions): 

Beginning balance

Subsequent amount from transfer company
Interest income
Remeasurements
Employer’s contributions
Retirement benefit paid 
Others
Business combination (Note 45)

Ending balance

For the year ended 
December 31, 2019

For the year ended 
December 31, 2018

1,101,911
93
30,937
125
292,095
(76,304)
(2,255)
6,369 
1,352,971

1,027,906
-
33,825
(14,783)
128,926
(71,672)
(2,291)
-
1,101,911

(4) Plan assets wholly consist of fixed deposits as of December 31, 2019 and 2018. Among plan assets, 

realized returns on plan assets amount to 31,062 million Won and 19,042 million Won for the years ended 
December 31, 2019 and 2018, respectively. 

Meanwhile, the contribution expected to be paid in the next accounting year amounts to 156,396 million 
Won. 

(5) Current service cost, net interest income, loss (gain) on the curtailment or settlement and remeasurements 
recognized in the consolidated statements comprehensive income are as follows (Unit: Korean Won in 
millions):

Current service cost
Net interest expense (Income)

Cost recognized in net income

Remeasurements

Cost recognized in total comprehensive income

For the year ended 
December 31, 2019

163,369
1,756
165,125
48,641
213,766

For the year ended 
December 31, 2019
144,394
(1,682)
142,712
115,637
258,349

Retirement benefits related to defined contribution plans recognized as expenses are 3,297 million Won and 
2,437 million Won for the years ended December 31, 2019 and 2018, respectively. 

(6) Key actuarial assumptions used in net defined benefit liability measurement are as follows: 

Discount rate
Future wage growth rate
Mortality rate

Retirement rate

December 31, 2019
2.18~2.50%
1.89~6.00%
Issued by Korea Insurance 
Development Institute
Experience rate for each 
employment classification

December 31, 2018
2,69%
6.18%
Issued by Korea Insurance 
Development Institute
Experience rate for each 
employment classification

The weighted average maturity of defined benefit liability is a minimum of 6.91 to a maximum 11.85 years. 

(7) The sensitivity to actuarial assumptions used in the assessment of defined benefit obligation is as follows 

(Unit: Korean Won in millions): 

Discount rate

Future wage growth rate

Increase by 1% point
Decrease by 1% point
Increase by 1% point
Decrease by 1% point

December 31, 2019 December 31, 2018
(116,812)
136,990
135,767
(118,020)

(151,104)
178,434
176,169
(152,174)

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- 106 -

25. OTHER FINANCIAL LIABILITIES AND OTHER LIABILITIES

Other financial liabilities and other liabilities are as follows (Unit: Korean Won in millions): 

December 31, 2019

December 31, 2018

Other financial liabilities:

Accounts payable
Accrued expenses
Borrowings from trust accounts
Agency business revenue
Foreign exchange payables
Domestic exchange settlement credits
Lease liabilities
Other miscellaneous financial liabilities
Present value discount

Sub-total

Other liabilities:

Unearned income
Other miscellaneous liabilities

Sub-total
Total

6,131,339
2,516,231
3,277,795
362,820
1,153,457
1,261,928
419,045
2,587,193
(3,041)
17,706,767

224,840
195,631
420,471
18,127,238

5,409,268
2,224,330
3,747,492
396,735
539,554
7,134,966
-
1,992,663
(2,484)
21,442,524

204,034
142,044
346,078
21,788,602

26. DERIVATIVES

(1) Derivative assets and derivative liabilities are as follows (Unit: Korean Won in millions): 

Nominal
amount

For cash 
flow hedge

Assets
For fair value
hedge

December 31, 2019

For 
trading

For cash 
flow hedge

Liabilities
For fair value
hedge

Interest rate:
Futures
Swaps
Purchase options
Written options

Currency:
Futures
Forwards
Swaps
Purchase options
Written options

Equity:

124,737
150,731,987
460,000
395,789

1,934
113,988,295
82,125,050
1,588,746
2,341,179

Futures
Forwards
Swaps
Purchase options
Written options

Total

630,562
11
1,280,436
8,851,984
8,978,953
371,499,663

-
-
-
-

-
-
9,367
-
-

-
-
-
-
-
9,367

-
111,764
-
-

-
300,750
11,888
-

-
-
-
-
-

-
1,447,811
966,181
18,835
-

-
-
-
-
-
111,764

-
-
1,217
175,221
-
2,921,903

-
1,323
-
-

-
321
5,193
-
-

-
-
-
-
-
6,837

-
-
-
-

-
-
-
-
-

-
-
-
-
-
-

For 
trading

-
413,195
-
9,655

-
1,030,246
1,106,423
-
9,403

-
-
54,393
-
219,831
2,843,146

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019                       
- 107 -

285

December 31, 2018

Nominal
Amount

For fair value
hedge

For trading

Assets

For cash flow 
hedge

Liabilities
For fair value
hedge

For trading

Interest rate:
Futures
Swaps
Purchase options
Written options

Currency:
Futures
Forwards
Swaps
Purchase options
Written options

Equity:
Futures
Swaps
Purchase options
Written options

Total

-
150,710,490
530,000
525,000

320,213
88,376,776
67,179,195
1,933,454
3,134,774

186,737
441,573
4,925,315
6,145,935
324,409,462

-
35,503
-
-

-
-
-
-
-

-
218,140
10,461
-

-
843,621
761,907
17,544
-

-
-
-
-
35,503

-
31,377
143,029
-
2,026,079

-
665
-
-

-
-
33,089
-
-

-
-
-
-
33,754

-
17,654
-
-

-
-
-
-
-

-
266,207
-
12,438

-
777,039
773,701
-
20,747

-
-
-
-
17,654

-
1,217
-
239,512
2,090,861

Derivatives held for trading are classified into financial assets at FVTPL (Note 7) and financial liabilities at 
FVTPL (Note 20), and derivatives designated for hedging are presented as a separate line item in the 
consolidated statements of financial position. 

(2) Overview of the Group’s hedge accounting

The hedging relationships the entity applies fair value hedge accounting and cash flow hedge accounting to are 
affected by interest rate which is related with Interest Rate Benchmark Reform. The interest rates to which the 
hedging relationships are exposed are USD 1M LIBOR, USD 3M LIBOR, USD 6M LIBOR, and 3M 
EURIBOR. The nominal amounts of hedging instruments related to 1M LIBOR, 3M LIBOR, 6M LIBOR and 
3M EURIBOR are USD 400,000,000, USD 2,230,000,000, USD 500,000,000, and EUR 26,635,556, 
respectively. The entity pays close attention to discussions in the market and industry regarding the applicable 
alternative benchmark interest rates for the exposed interest rate. The entity judges related uncertainty is 
expected to be no longer present when the exposed interest rates are replaced by the applicable benchmark 
interest rates.   

1) Fair value hedge 

As of the current period end, the Group has applied fair value hedge on fixed interest rate foreign currency 
denominated debentures amounting to 3,151,172 million Won. The purpose of the hedging is to avoid fair 
value volatility risk of fixed interest rate foreign currency denominated debentures derived from 
fluctuations of market interest rate, and as such the Group entered into interest rate swap agreements 
designated as hedging instruments.   

Pursuant to the interest rate swap agreement, by swapping the calculated difference between the fixed 
interest rate and floating interest rate applied to the nominal value, the fair value fluctuation risk is hedged 
as the foreign currency denominated debentures fixed interest rate terms are converted to floating interest 
rate. Pursuant to the interest rate swap agreement, hedge ratio is determined by matching the nominal value 
of hedged instrument to the face value of the hedged item. 

In this hedging relationship, only the market interest rate fluctuation, which is the most significant part of 
the fair value change of the hedged item, is designated as the hedged risk, and other risk factors including 
credit risk are not included in the hedged risk. Therefore, the ineffective portion of the hedge could arise 
from fluctuations in the timing of the cash flow of the hedged item, the change in the total amount and price 
of the hedged item, or significant credit risk fluctuation of either party of the hedging instrument. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review286

- 108 -

The interest rate swap agreements and the hedged items are subject to fluctuations in the underlying market 
rate of interest and the Group expects the fair value of the interest rate swap contract and the value of the 
hedged item to generally change in the opposite direction. 

The fair value of the interest rate swap at the end of the reporting period is determined by discounting future 
cash flows estimated by using the yield curve at the end of the reporting period and the credit risk 
embedded in the contract and the average interest rate is determined based on the outstanding balance at the 
end of the reporting period. The variable interest rate applied to the interest rate swap is USD Libor 3M 
(6M) plus spread. In accordance with the terms of each interest rate swap contract designated as a hedging 
instrument, the Group receives interest at a fixed interest rate and pays interest at a variable interest rate. 

2) Cash Flow Hedge 

As of the December, 31 2019, the Group has applied cash flow hedge on local currency denominated 
debentures amounting to 99,941 million Won, debentures on foreign currency amounting to 729,141 
million Won and Borrowings in foreign currency amounting to 34,443 million Won. The Group’s hedging 
strategies are to  ① Mitigate risks of cash flow fluctuation from variable interest rate debentures on local 
currency due to changes in market interest rate by entering into an interest rate swap contract and thereby 
designating it as hedging instrument;  ② Mitigate the risks of cash flow fluctuation from principal and 
interest of variable-interest rate debentures denominated in foreign currency due to changes in foreign 
exchange rates and interest rates by entering into a currency swap contract and thereby designating it as 
hedging instrument;  ③ Mitigate the risks of cash flow fluctuation from principal and interest of fixed-
interest rate debentures denominated in foreign currency due to changes in foreign exchange rates by 
entering into a currency swap contract and thereby designating it as hedging instrument and  ④ Mitigate 
the risks of cash flow fluctuation in variable-interest rate foreign currency borrowings resulting from 
changes in market interest rates and designate it as a hedging instrument through entering into currency 
swap contracts and interest rate swap contracts. 

This means exchanging a predetermined nominal amount as set forth in the interest rate swap contract 
adjusted by the differences between the fixed and variable interest rates, which results in the conversion of 
interest rates of debentures in local currency and borrowings in foreign currency from variable interest into 
fixed interest, eliminating the cash flow fluctuation risk. 

In addition, this also means a payment of predetermined principal amount as set forth in the currency swap 
adjusted by fixed interest rate, an exchange of an amount calculated by applying variable interest rate to 
USD or applying fixed interest rate to SGD, and an exchange of the principal denominated in KRW and 
principal denominated in foreign currency at maturity eliminating cash flow fluctuation risk on principal 
and interest. 

The hedge ratio is determined by matching the nominal amount of the hedging instrument to the face 
amount of the hedged item in accordance with interest rate swap and currency swap. 

Only interest rate and foreign exchange rate fluctuation risk, which is the most significant factor in the cash 
flow fluctuation of the hedged item, is addressed in this hedging relationship, and other risk factors such as 
credit risk are not subject to hedging. 

Thus, there could be hedge ineffectiveness arising from price margin set by the counterparty of hedging 
instruments and unilateral change in credit risk of any party in the transaction. 

The interest rate swap, currency swap contract and the hedged item are all affected by the changes in market 
interest rate and foreign exchange rates which are basic factors of the derivative. The Group expects that the 
value of interest rate swap contract, currency swap contract and the hedged item will generally fluctuate in 
opposite direction. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 109 -

287

(3) The nominal amounts of the hedging instrument are as follows (Unit: USD, EUR, SGD, JPY and Korean 

Won in millions): 

Fair value hedge

Interest rate risk

1 year or less

December 31, 2019

1 year to 5 
years

More than 5 
years

Total

Interest rate swap (USD)

350,000,000

2,000,000,000

300,000,000

2,650,000,000

Cash flow hedge

Interest rate risk

Interest rate swap (EUR)
Interest rate swap (KRW)
Foreign currencies translation risk 

and interest rate risk

Currency swap(USD)

Foreign currencies translation risk

Currency swap (SGD)
Currency forward (JPY)

-
-

26,635,556
100,000

150,000,000

330,000,000

136,000,000
49,325,155

68,000,000
1,059,903,932

-
-

-

-
-

26,635,556
100,000

480,000,000

204,000,000
1,109,229,087

1 year or less

December 31, 2018

1 year to 5 
years

More than 5 
years

Total

Fair value hedge

Interest rate risk

Interest rate swap (USD)

Cash flow hedge

Interest rate risk

Interest rate swap (KRW)
Foreign currencies translation 
risk and interest rate risk
Currency swap (USD)

Foreign currencies translation 

risk

Currency swap (SGD)

1,350,000,000

1,300,000,000

2,650,000,000

-

-

100,000

-

-

-

100,000

500,000,000

204,000,000

50,000,000

450,000,000

-

204,000,000

(4) The average interest rate and average currency rate of the hedging instrument as of December 31, 2019 and 

December 31, 2018 are as follows: 

Fair value hedge

Interest rate risk
Interest rate swap (USD)

Cash flow hedge

Interest rate risk

Interest rate swap (EUR)
Interest rate swap (KRW)
Foreign currencies translation 
risk and interest rate risk
Currency swap (USD)

Foreign currencies translation 
risk

Currency swap (SGD)
Currency forward (JPY)

December 31, 2019
Average interest rate and average exchange rate

Fixed 3.96% receipt and Libor 3M+1.61% floating paid
Fixed 5.88% receipt and Libor 6M+2.15% floating paid

3M EURIBOR receipt, EUR 0.09% paid
CMS 3Y+0.40% receipt, 2.38% paid

USD 3M Libor+0.8% receipt, KRW 1.45% paid, KRW/USD = 1,155
USD 1M Libor+0.54% receipt, KRW 1.53% paid, KRW/USD = 1,158

SGD 1.91% receipt, KRW 1.98% paid, KRW/SGD = 828

KRW/JPY = 10.47

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review288

- 110 -

Fair value hedge

Interest rate risk

Interest rate swaps (USD)

Cash flow hedge

Interest rate risk

Interest rate swap (KRW)

Foreign currencies 

translation risk and 
interest rate risk

Currency swap (USD)

Foreign currencies 
translation risk
Currency swap (SGD)

December 31, 2018
Average interest rate and average exchange rate

Fixed 3.96% receipt and Libor 3M+1.61% floating paid
Fixed 5.88% receipt and Libor 6M+2.15% floating paid

CMS 3Y+0.40% receipt, 2.38% paid

USD 3M Libor+0.70% receipt, KRW 1.74% paid, KRW/USD = 1,136
USD 1M Libor+0.52% receipt, KRW 1.70% paid, KRW/USD = 1,178

SGD 1.91% receipt, KRW 1.98% paid, KRW/SGD = 828

(5) The amounts related to items designated as hedging instruments are as follows (Unit: Korean Won in 

millions, USD, EUR, SGD and JPY):

December 31, 2019

Carrying amounts of the hedging 
instrument

Nominal amounts of 
the hedging 
instrument

Assets

Liabilities

Line item in the 
statement of financial 
position where the 
hedging instrument is 
located

Changing in fair 
value used for 
calculating hedge 
ineffectiveness

Fair value hedge
Interest rate risk
Interest rate 

swap

Cash flow hedge
Interest rate risk
Interest rate 

swap

Interest rate 

swap

Foreign currency 
translation risk 
and interest rate 
risk

Currency swap
Foreign currency 
translation risk 

USD 2,650,000,000

      111,764

Derivative assets
(designated for hedging)

-,

EUR 26,635,556

KRW 100,000

-

-

43

1,280

Derivative liabilities
(designated for hedging)
Derivative liabilities
(designated for hedging)

USD 480,000,000

4,070

5,193

Derivative assets
(designated for hedging)
Derivative liabilities
(designated for hedging)

Currency swap
Currency 
forward

SGD 204,000,000

JPY 1,109,229,087

5,297

-

Derivative assets
(designated for hedging)
Derivative liabilities
(designated for hedging)

-

321

90,244

(43)

(615)

22,364

8,918

321

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 111 -

289

December 31, 2018

Carrying amounts of the hedging 
instrument

Nominal amounts of 
the hedging 
instrument

Assets

Liabilities

Line item in the 
statement of financial 
position where the 
hedging instrument is 
located

Changing in fair 
value used for 
calculating hedge 
ineffectiveness

Fair value hedge
Interest rate risk
Interest rate 

swap

Cash flow hedge
Interest rate risk
Interest rate 

swap

Foreign currencies 
translation risk 
and interest rate 
risk
Currency swap

Foreign currencies
translation risk
Currency swap

USD 2,650,000,000

KRW 100,000

USD 500,000,000

SGD 204,000,000

35,503

17,654

Derivative assets
(Designated for hedging)
Derivative liabilities
(Designated for hedging)

-

-

-

Derivative liabilities
(Designated for hedging)

665

28,907

Derivative liabilities
(Designated for hedging)

4,182

Derivative liabilities
(Designated for hedging)

(27,362)

(665)

21,582

2,353

(6) Details of carrying amount to hedge and amount due to hedge accounting are as follows (Unit: Korean Won 

in millions): 

December 30, 2019

Accumulated amount of 
fair value hedge 
adjustments on the hedged 
item included in the 
carrying amount of the 
hedged item

Assets

Liabilities

Line item in the 
statement of 
financial 
position in 
which the 
hedged item is 
included

Changing in 
fair value 
used for 
calculating 
hedge 
ineffectivene
ss

Cash flow 
hedge
reserve 
(*)

-

-
-

-

-

91,368

Debentures

(85,984)

-

Borrowing 
foreign 
currency
Debentures

43
663

(43)
(821)

Debentures

(25,057)

(2,525)

Debentures

(8,315)

(2,304)

-
-

-

-

Carrying amounts of 
the hedging item

Assets

Liabilities

-

3,151,172

-
-

-

-

34,443
99,941

554,433

174,708

Fair value hedge

Interest rate risk
Debentures
Cash flow hedge

Interest rate risk
Borrowings in 

foreign 
currency
Debentures
Foreign currencies 
translation risk 
and interest rate 
risk

Debentures
Foreign currencies
translation risk
Debentures

(*) After tax amount 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review290

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December 31, 2018

Accumulated amount of 
fair value hedge 
adjustments on the hedged 
item included in the 
carrying amount of the 
hedged item

Assets

Liabilities

Line item in the 
statement of 
financial 
position in 
which the 
hedged item is 
included

Changing in 
fair value 
used for 
calculating 
hedge 
ineffectivene
ss

Cash flow 
hedge
reserve 
(*)

Carrying amounts of 
the hedging item

Assets

Liabilities

-

-

-

-

2,956,565

99,911

557,186

166,122

-

-

-

-

5,200

Debentures

25,498

-

-

-

-

Debentures

521

(371)

Debentures

(16,790)

(1,211)

Debentures

(1,762)

(2,287)

Fair value hedge

Interest rate risk
Debentures
Cash flow hedge

Interest rate risk
Debentures

Foreign
currencies 
translation risk 
and interest rate 
risk
Debentures

Foreign
currencies
translation risk
Debentures

(*) After tax amount 

(7) Amounts recognized in profit or loss due to the ineffective portion of fair value hedges during the current 

period are as follows (Unit: Korean Won in millions): 

Fair value hedge

Interest rate risk

4,260 Other net operating income(expense)

For the year ended December 30, 2019

Hedge ineffectiveness 
recognized in profit or 
loss

Line item in the profit or loss that 
includes hedge ineffectiveness

Fair value hedge

Interest rate risk

(1,864) Other net operating income(expense)

For the year ended December 30, 2018

Hedge ineffectiveness 
recognized in profit or 
loss

Line item in the profit or loss that 
includes hedge ineffectiveness

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019 
 
 
 
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291

(8) Reclassification of profit or loss from other comprehensive income and equity related to cash flow hedges 

are as follows (Unit: Korean Won in millions): 

For the year ended December 31, 2019

Changes in 
the value of 
hedging 
instruments 
recognized in 
cash flow 
hedge reserve

Hedge 
ineffective
ness 
recognize
d in profit 
or loss

Changes in 
the value 
of foreign 
basis 
spread 
recognized 
in OCI

(658)

-

-

21,420

944

838

7,638

1,601

560

Amounts 
reclassified 
from cash 
flow hedge 
reserve to 
profit or 
loss

-

(23,541)

(8,215)

Line item in the 
profit or loss that 
includes hedge 
ineffectiveness
Other net 
operating 
income 
(expense)
Other net 
operating 
income 
(expense)
Other net 
operating 
income 
(expense)

For the year ended December 31, 2018

Changes in 
the value of 
hedging 
instruments 
recognized in 
cash flow 
hedge reserve

Hedge 
ineffective
ness 
recognize
d in profit 
or loss

Changes in 
the value 
of foreign 
basis 
spread 
recognized 
in OCI

(517)

(148)

-

21,429

153

(882)

2,353

-

(491)

Amounts 
reclassified 
from cash 
flow hedge 
reserve to 
profit or 
loss

-

(23,084)

(3,601)

Line item in the 
profit or loss that 
includes hedge 
ineffectiveness
Other net 
operating 
income 
(expense)
Other net 
operating 
income 
(expense)
Other net 
operating 
income 
(expense)

Line item 
affected in profit 
or loss due to 
reclassification
Other net 
operating income 
(expense)

Other net 
operating income 
(expense)

Other net 
operating income 
(expense)

Line item 
affected in profit 
or loss due to 
reclassification
Other net 
operating income 
(expense)

Other net 
operating income 
(expense)

Other net 
operating income 
(expense)

Interest rate risk

Cash 
flow 
hedge 

Foreign currencies 
translation risk 
and interest rate 
risk
Foreign currencies 
translation risk

Interest rate risk

Cash 
flow 
hedge 

Foreign currencies 
translation risk 
and interest rate 
risk
Foreign currencies 
translation risk

27. DEFERRED DAY 1 PROFITS OR LOSSES

Changes in deferred day 1 profits or losses are as follows (Unit: Korean Won in millions): 

Beginning balance
New transactions
Amounts recognized in losses
Ending balance

For the years ended December 31
2018
2019

25,463
53,289
(26,493)
52,259

7,416
23,678
(5,631)
25,463

In case some variables to measure fair values of financial instruments are not observable in the market, valuation 
techniques are utilized to evaluate such financial instruments. Those financial instruments are recorded the 
transaction price as at the time of acquisition, even though there are difference noted between the transaction 
price and the fair value. The table above presents the difference yet to be realized as profit or losses.

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review 
 
 
 
 
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28. EQUITY

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(1) Details of equity as of December 31, 2019 and 2018 are as follows (Unit: Korean Won in millions): 

December 31, 2019

December 31, 2018

Capital

Common stock capital

Hybrid securities (*1)
Capital surplus

Paid in capital in excess of par (*2)
Equity method
Others
Sub-total

Capital adjustments
Treasury stocks 
Other adjustments (*3)
Sub-total

Accumulated other comprehensive income

Financial assets at FVTOCI
Gain(loss) on evaluation of investment 

stocks by equity method

Gain(loss) from foreign business translation 

Remeasurements of defined benefit plan

Gain(loss) on evaluation of cash flow hedge
Sub-total

Retained earnings (*4)
Non-controlling interest (*1) (*5)

Total

3,611,338

997,544

608,348
1,153
16,794
626,295

-
(1,748,667)
(1,748,667)

(71,914)

915

(152,987)

(270,977)

(5,692)
(500,655)
18,524,515
3,981,962
25,492,332

3,381,392

3,161,963

269,533
-
16,356
285,889

(34,113)
(1,607,647)
(1,641,760)

(87,182)

302

(244,735)

(236,726)

(3,869)
(572,210)
17,124,657
213,113
21,953,044

(*1) At the end of the previous term, hybrid securities were issued by Woori Bank, a subsidiary company, and were 

classified as non-controlling interests of capital from the 11th of January, 2019. 

(*2) Capital surplus increased as new shares were issued through a comprehensive stock exchange of shares when 

Woori Financial Inc. was established. (Note 1) 

(*3) Included capital transaction gains and losses recognized by the 2014 merger of Woori Bank and (formerly) Woori 

Financial Group Inc. During the current term, the Group entered to acquire and additional interest in the Woori 
Asset Trust Co., Ltd., reducing the capital adjustment by 111,242 million Won. 

(*4) The regulatory reserved for credit loss under the relevant laws as of December 31, 2019 and 2018 are 2,356,246 

million Won, and 2,578,457 million Won, respectively. 

(*5) 69,533 million Won increased as of December 31, 2019 due to business combination of Woori Asset Management 

Corp., and Woori Asset Trust Co., Ltd. (Note 45) 

(2) The number of authorized shares and others of the Group are as follows: 

Shares of common stock authorized
Par value 
Shares of common stock issued
Capital stock

December 31, 2019

4,000,000,000 Shares
5,000 Won
722,267,683 Shares
3,611,338 million Won

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 115 -

293

(3) Details of changes in shares of the Group issued are as follows: 

Date of incorporation (*1)
Increase (*2) 
Decrease
Ending Balance

December 31, 2019

680,164,306
42,103,377
-
722,267,683

(*1) The number of shares issued by Woori Bank at the end of the business combination period is 676,000,000. When 
Woori  Financial  Group  Inc.  was  established,  4,164,306  shares  were  issued  as  a  result  of  stock  comprehensive 
exchange with Woori Bank which is a shareholder of Woori FIS Co., Ltd., Woori Finance Management Research 
Institute Co., Ltd., Woori Credit Information Co., Ltd., Woori Private Equity  Asset Management Co., Ltd., and 
Woori Fund Service Co., Ltd.

(*2) New stocks were issued for the comprehensive stock exchange which was to transfer Woori Card Co., Ltd., as a first 

level of subsidiary from second-tier subsidiary in September, 2019. 

(4) Hybrid securities 

The bond-type hybrid securities classified as owner’s equity are as follows (Unit: Korean Won in millions): 

Securities in local 

currency

Issue date
July 18, 2019
October 11, 2019

Maturity
-
-

Issuance cost
Total

3.49
3.32

sInterest rate (%) December 31, 2019
500,000
500,000
(2,456)
997,544

The hybrid securities mentioned above do not have maturity date but are redeemable after 5 years. 

(5) Capital adjustment 

Details of changes in capital adjustments are as follows (Unit: Korean Won in millions): 

Beginning balance
Losses on redemption of hybrid securities
Net increase of treasury stocks
Transaction with other owners (*)
Ending balance

December 31, 2019

December 31, 2018

(1,641,760)
(277)
4,245
(110,875)
(1,748,667)

(1,849,551)
(368)
-
208,159
(1,641,760)

(*) 111,242 million Won is included which has been reduced by the Group to obtain an additional stake in the Woori 

Asset Trust Co., Ltd.   

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(6) Accumulated other comprehensive income 

Changes in the accumulated other comprehensive income are as follows (Unit: Korean Won in millions): 

For the year ended December 31, 2019
Reclassif-
ication 
adjustments

Increase 
(decrease) (*) 

Income tax 
effect

Ending
balance

Beginning 
balance

Net gain (loss) on valuation of financial 

assets at FVTOCI

Share of other comprehensive gain (loss) 

of joint ventures and associates

Gain (loss) on foreign currency 

translation of foreign operations
Remeasurement gain (loss) related to 

defined benefit plan

Gain (loss) on valuation of derivatives 
designated as cash flow hedges

Total

(87,182)

(24,180)

43,021

(3,573)

(71,914)

302

(1,420)

(244,735)

96,157

(236,726)

(48,244)

-

-

-

2,033

915

(4,409)

(152,987)

13,993

(270,977)

(3,869)
(572,210)

(32,719)
(10,406)

31,756
74,777

(860)
7,184

(5,692)
(500,655)

(*) The increase and decrease of financial asset valuation profit or loss at fair value through other comprehensive income 
is a change due to the period evaluation and includes the amount of 29,368 million Won replaced by retained earnings 
due to the disposal of the equity securities.   

Beginning 
balance

For the year ended December 31, 2018
Increase 
(decrease) 
(*1)(*2) 

Reclassification 
adjustments

Income tax 
effect

Ending
balance

Net gain (loss) on valuation of 
financial assets at FVTOCI

Gain (loss) on financial liabilities at 
FVTPL designated as upon 
initial recognition due to own 
credit risk

Share of other comprehensive gain 
(loss) of joint ventures and 
associates

Gain (loss) on foreign currency 

translation of foreign operations
Remeasurement gain (loss) related 

to defined benefit plan
Gain (loss) on valuation of 

derivatives designated as cash 
flow hedges

Transfer to assets held for 

distribution (sale)
Total

(88,906)

(8,677)

8,015

2,386

(87,182)

(96)

132

(2,656)

4,080

(242,806)

(2,661)

(152,358)

(111,401)

-

-

-

-

(36)

-

(1,122)

302

732

(244,735)

27,033

(236,726)

777

30,655

(26,871)

(8,430)

(3,869)

4,145
(481,900)

(4,145)
(92,017)

-
(18,856)

-
20,563

-
(572,210)

(*1) Net gain (loss) on valuation of financial assets at FVTOCI included the 1,009 million Won transfer to retained 

earnings due to disposal of equity securities. 

(*2) Gain (loss) on financial liabilities at fair value through profit or loss designated as upon initial recognition due to 

credit risk included the 4 million Won transferred to retained earnings due to redemption. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019         
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295

(7) Regulatory Reserve for Credit Loss 

In accordance with Paragraphs 1 and 3 of Article 27 of the Financial holding company Supervision Regulations, 
the Group calculates and discloses the regulatory reserve for credit loss. 

1) Balance of the regulatory reserve for credit loss 

Balance of the planned regulatory reserve for credit loss is as follows (Unit: Korean Won in millions):

Beginning balance
Planned provision of regulatory reserve (reversal) for credit 

loss

Ending balance

December 31,
2019
2,356,246

December 31,
2018(*)

2,578,457

191,301
2,547,547

(222,211)
2,356,246

(*) The amount is calculated and accumulated in accordance with Article 29 of the Banking Supervision Regulations, 

paragraphs 1 and 2. 

2) Planned reserves provided, adjusted net income after the planned reserves provided and adjusted EPS 
after the planned reserves provided are as follows (Unit: Korean Won in millions, except for EPS 
amount): 

Net income
Provision of regulatory reserve for credit loss(*)
Adjusted net income after the provision of regulatory reserve 
Adjusted EPS after the provision of regulatory reserve 

(Unit: Korean Won)

For the years ended December 31

2019
2,037,596
191,301
1,846,295

2018
2,051,649
40,875
2,010,774

2,689

2,762

(*) The amount of reserve for credit loss for the year ended December 31, 2018 is calculated considering only the 

change in the reserve for credit loss after the accounting policy change due to adoption of K-IFRS 1109. Therefore, 
the effect of reducing the reserve for credit losses due to changes in accounting policies was excluded.

(8) Treasury stock 

Details of treasury stocks are as follows (Unit: Shares, Korean Won in millions):

Beginning balance
Acquisition(*)
Disposal
Ending balance

December 31, 2019

Number of shares

Book value

2,728,774
57,721,387
(60,450,159)
2

34,113
799,886
(833,999)
-

(*) At the establishment of Woori Financial Group Inc., Woori Bank acquired 15,618,008 shares of the Group. (The 
comprehensive stock transfer of Woori FIS Co., Ltd., Woori Finance Research Institute Co., Ltd., Woori Credit 
Information Co., Woori Fund Services Co., Woori Private Equity Asset Management Co. and the parent company, 
Woori Financial Group Inc. :4,164,306 shares, execution of the right to purchase shares from shareholders who 
were against to comprehensive stock transfer: 11,453,702 shares) In September 2019, Woori Bank acquired 
42,103,377 additional shares of Woori Financial Group Inc. through a comprehensive exchange of shares of Woori 
Card Co., Ltd. and Woori Financial Group Inc., the parent company. 2 shares of treasury stocks have been incurred
for the provision for odd-lot payment incurred during the partial stock replacement of the shareholders who possess 
physical stock certificate. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review 
 
 
 
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29. DIVIDENDS

- 118 -

Dividends for the years 2019 and 2018 are 700 Won and 650 Won, respectively, and the total amount of
dividends paid are 505,587 million Won and 437,626 million Won, respectively. The dividends for the current 
period will be submitted as an agenda in the upcoming annual shareholders’ meeting scheduled on March 25,
2020.

30.    NET INTEREST INCOME 

(1) Interest income recognized is as follows (Unit: Korean Won in millions):

For the years ended December 31

2019

2018

Financial assets at FVTPL
Financial assets at FVTOCI
Financial assets at amortized cost
Securities at amortized cost
Loans and other financial assets at 

amortized cost:

Interest on due from banks
Interest on loans 
Interest of other receivables
Sub-total
Total

50,619
474,751

436,340

141,330
9,443,740
29,990
10,051,400
10,576,770

(2) Interest expense recognized are as follows (Unit: Korean Won in millions): 

For the years ended December 31
2019

2018

Interest on deposits due to customers
Interest on borrowings
Interest on debentures
Other interest expense
Interest on lease liabilities

Total

3,424,441
383,213
777,322
89,002
9,086
4,683,064

54,243
280,371

376,788

112,581
8,832,485
28,031
9,349,885
9,684,499

2,917,165
306,739
720,394
89,250
-
4,033,548

31. NET FEES AND COMMISSIONS INCOME   

(1)    Details of fees and commissions income recognized are as follows (Unit: Korean Won in millions): 

Fees and commission received for brokerage
Fees and commission received related to credit
Fees and commission received for electronic finance
Fees and commission received on foreign exchange handling
Fees and commission received on foreign exchange
Fees and commission received for guarantee
Fees and commission received on credit card
Fees and commission received on securities business
Fees and commission from trust management
Fees and commission received on credit Information
Other fees

Total

For the years ended December 31

2019

156,578
189,597
137,289
61,756
92,408
71,106
548,580
113,346
180,290
12,626
145,750
1,709,326

2018

162,344
173,233
121,250
60,433
66,036
65,254
598,705
96,379
177,456
12,985
146,689
1,680,764

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 119 -

297

(2)    Details of fees and commissions expense incurred are as follows (Unit: Korean Won in millions):

Fees and commissions paid
Credit card commission
Brokerage commission
Others

Total

32. DIVIDEND INCOME 

For the years ended December 31

2019

2018

189,789
407,689
775
8,445
606,698

174,669
428,613
1,833
5,675
610,790

(1) Details of dividend income recognized are as follows (Unit: Korean Won in millions): 

Dividend income related to financial assets at FVTPL 
Dividend income financial assets at FVTOCI

Total

For the years ended December 31
2018

2019

86,979
20,980
107,959

67,892
22,660
90,552

(2) Details of dividends related to financial assets at FVTOCI are as follows (Unit: Korean Won in millions): 

Dividend income recognized from assets held
Equity securities
Dividend income recognized in assets derecognized

Total

For the years ended December 31
2018

2019

20,980
-
20,980

22,386
274
22,660

33. NET GAIN OR LOSS ON FINANCIAL INSTRUMENTS AT FAIR VALUE THROUGH PROFIT OR LOSS 

MANDATORILY MEASURED AT FAIR VALUE 

(1) Details of gains or losses related to net gain or loss on financial instruments at FVTPL are as follows (Unit: 

Korean Won in millions): 

Gain on financial instruments at fair value through profit o

r loss mandatorily measured at fair value

Gain on financial instruments at fair value through profit 

or loss designated as upon initial recognition

Total

For the years ended December 31

2019

2018

58,692

(33,237)
25,455

196,959

17,484
214,443

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(2)    Details of net gain or loss on financial instruments at fair value through profit or loss mandatorily measured 
at fair value and financial instruments held for trading are as follows (Unit: Korean Won in millions): 

For the years ended December 31
2018
2019

Financial 
assets at 
FVTPL 
(financial 
assets held 
for 
trading)

Securities

Loans

Other 

financial 
assets

Gain on valuation 
Gain on disposals 
Loss on valuation 
Loss on disposals 

Sub-total 

Gain on valuation 
Gain on disposals
Loss on valuation
Loss on disposals
Sub-total 

Gain on valuation 
Gain on disposals 
Loss on valuation 
Loss on disposals 

Sub-total 

Derivatives

(for 
trading)

Sub-total

Interest rate 
derivatives

Gain on transactions 

and valuation

Loss on transactions 

and valuation
Sub-total

Currency 

Gain on transactions 

derivatives

and valuation

Loss on transactions 

and valuation
Sub-total

Equity 

Gain on transactions 

derivatives

and valuation

Loss on transactions 

and valuation
Sub-total

Other 

Gain on transactions 

derivatives

and valuation

Loss on transactions 

and valuation

Sub-total 

Sub-total
Total

121,794
64,600
(61,288)
(19,018)
106,088

1,037
519
(21)
-
1,535

2,062
1,901
(1,755)
(1,815)
393
108,016

1,507,254

(1,615,833)
(108,579)

6,872,513

(6,855,447)
17,066

839,196

(796,336)
42,860

695

(1,366)
(671)
(49,324)
58,692

137,237
45,105
(25,499)
(26,728)
130,115

1,606
4,136
(4,805)
(117)
820

2,050
530
(2,280)
(86)
214
131,149

1,255,581

(1,303,244)
(47,663)

4,935,922

(4,822,915)
113,007

486,560

(484,986)
1,574

4,138

(5,246)
(1,108)
65,810
196,959

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019 
 
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299

(3) Details of net gain(loss) on financial instruments at fair value through profit or loss designated as upon 

initial recognition and Losses on financial instruments designated as at fair value through profit or loss are 
as follows (Unit: Korean Won in millions): 

Gain(loss)  on  equity-linked securities:

Loss on disposal of equity-linked securities
Gain(loss) on valuation of equity-linked securities
Sub-total

Gain on other financial instruments:

Gain on valuation of other financial instruments

Total

For the years ended December 31
2018
2019

(16,006)
(17,231)
(33,237)

-
(33,237)

(2,058)
17,945
15,887

1,597
17,484

34. NET GAIN OR LOSS ON FINANCIAL ASSETS AT FVTOCI AND AFS FINANCIAL ASSETS   

Details of net gain or loss on financial assets at FVTOCI recognized are as follows (Unit: Korean Won in 
millions) : 

Gain on redemption of securities
Gain on transactions of securities

Total

For the years ended December 31
2018
2019

15
11,000
11,015

53
1,994
2,047

35. REVERSAL OF (PROVISION FOR) IMPAIRMENT LOSSES DUE TO CREDIT LOSS 

Reversal of (provision for) impairment losses due to credit loss are as follows (Unit: Korean Won in millions): 

Impairment loss due to credit loss on

financial assets measured at FVTOCI

Impairment loss due to credit loss on securities at amortized cost
Reversal for credit loss on loan

and other financial assets at amortized cost

Reversal of provision on guarantee
Reversal of provision on (provision for) unused loan commitment
Total

For the years ended December 31

2019

2018

(3,297)
1,415

(385,758)
4,352
9,044
(374,244)

(2,027)
(1,922)

(415,084)
105,985
(16,526)
(329,574)

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36. GENERAL AND ADMINISTRATIVE EXPENSES AND OTHER NET OPERATING INCOME 

(EXPENSES) 

(1) Details of general and administrative expenses recognized are as follows (Unit: Korean Won in millions):

For the years ended December 31
2018
2019

Employee 
benefits

Salaries
Employee  fringe
benefits

Short-term 
employee 
benefits
Share based payments
Retirement  benefit  service  costs
Termination

Sub-total

Depreciation  and  amortization
Other general
and 
administrative 
expenses

Rent
Taxes and public dues
Service  charges
Computer and IT related
Telephone  and communication
Operating promotion 
Advertising 
Printing
Traveling
Supplies
Insurance  premium
Reimbursement
Maintenance
Water,  light  and  heating
Vehicle  maintenance
Others

Sub-total

Total

1,584,791

475,238
6,328
168,423
156,441
2,391,221
481,176
85,705
137,137
235,117
93,573
70,220
45,594
85,887
7,845
13,255
7,736
9,668
23,577
18,495
15,272
10,564
34,035
893,680
3,766,077

1,484,236

468,012
-
145,149
225,106
2,322,503
216,735
321,198
115,454
222,530
88,689
70,618
43,540
72,450
8,601
12,757
7,071
8,355
23,474
17,384
14,686
10,264
47,724
1,084,795
3,624,033

(2) Details of other operating income recognized are as follows (Unit: Korean Won in millions): 

Gain  on  transactions  of  foreign  exchange
Gain  related  to  derivatives(Designated  for  hedging)
Gain  on  fair  value  hedged  items
Others  (*)

Total

For the years ended December 31

2019

2018

602,115
126,651
231
45,706
774,703

1,227,561
35,810
42,797
82,417
1,388,585

  (*) Other income includes income amounting to 29,316 million Won for the years ended December 31, 2018, that the 
Group recognized for it is to receive from other creditor financial institutions in accordance with the creditor 
financial institutions committee agreement. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 123 -

301

(3) Details of other operating expenses recognized are as follows (Unit: Korean Won in millions): 

Losses  on  transactions  of  foreign  exchange
KDIC  deposit  insurance  premium
Contribution  to  miscellaneous  funds
Losses  related to  derivatives  (Designated  for  hedging)
Losses  on  fair  value  hedged  items
Others  (*)

Total

For the years ended December 31

2019

2018

192,331
333,600
317,667
3,686
86,214
143,786
1,077,284

991,423
315,315
298,416
36,483
17,299
124,240
1,783,176

  (*) Other expense includes such expenses amounting to 1,594 million for the years ended December 31, 2018 , which 
are related to the Group’s expected payments to other creditor financial institutions in accordance with the creditor 
financial institutions committee agreement. In addition, in includes 22,317 million Won and 51,770 million Won, 
respectively, of intangible asset amortization expense for the years ended December 31, 2019 and 2018, 
respectively. 

(4) Share-based payment 

Details of performance condition share-based payment granted to executives as of December 31, 2019 is as 
follows. 

1) Performance condition share-based payment 

Subject to
Type of payment
Vesting period
Date of payment
Number of shares measured as of the closing date (*)

Shares granted for the year 2019
Cash-settled
January 1, 2019 ~ December 31, 2022
2023-01-01
524,746 shares

(*) The number of payable stocks is granted at the initial contract date and the payment rate is determined based on the 
achievement  of  the  pre-determined  performance  targets.  Performance  is  evaluated  as  long-term  performance 
indication including relative shareholder return, net income, return on equity (ROE), non-performing loan ratio and 
job performance. 

2) The  Group  accounts  for  performance  condition  share-based  payments  according  to  the  cash-settled 
method and the fair value of the liabilities is reflected in the compensation costs by re-measuring every 
closing period. As of  December 31, 2019, the book value of the liabilities related to the performance 
condition share-based payments recognized by the Group is 6,328 million Won. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review302

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37.

  OTHER NON-OPERATING INCOME (EXPENSES) 

(1) Details of gains or losses on valuation of investments in joint ventures and associates are as follows (Unit: 

Korean Won in millions):   

Gains on valuation of investments in joint ventures and associates
Losses on valuation of investments in joint ventures and associates
Impairment losses of investments in joint ventures and associates

Total

For the years ended December 31

2019

2018

103,775
(16,144)
(3,634)
83,997

25,791
(22,595)
(177)
3,019

(2) Details of other non-operating income and expenses recognized are as follows (Unit: Korean Won in 

millions): 

Other  non-operating  incomes
Other  non-operating  expenses

Total

For the years ended December 31

2019

2018

68,459
(229,383)
(160,924)

129,709
(87,157)
42,552

(3) Details of other non-operating income recognized are as follows (Unit: Korean Won in millions): 

Rental  fee  income
Gains on disposal of investments in joint ventures and associates
Gains on disposal of premises and equipment, intangible

assets and other assets

Reversal of impairment loss of premises and equipment,

intangible assets and other assets

Others

Total

For the years ended December 31

2019

2018

10,106
-

1,632

103
56,618
68,459

6,835
50,511

30,278

761
41,324
129,709

(4) Details of other non-operating expenses recognized are as follows (Unit: Korean Won in millions): 

Depreciation  on  investment  properties
Interest  expenses  of  refundable  deposits
Losses on disposal of investment in joint ventures and associates
Losses on disposal of premises and equipment, intangible assets and ot

her assets

Impairment losses of premises and equipment, intangible assets and 

other assets

Donation
Others

Total

For the years ended December 31

2019

2018

2,225
834
-

3,433

28,295
62,545
132,051
229,383

4,045
620
2,931

1,160

87
51,983
26,331
87,157

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 125 -

303

38.

INCOME TAX EXPENSE

(1) Details of income tax expenses are as follows (Unit: Korean Won in millions): 

Current tax expense:

Current tax expense with respect to the current period
Adjustments recognized in the current period in relation 

to the tax expense of prior periods

Sub-total

Deferred tax expense
Income tax expense

For the years ended December 31

2019

2018

612,680

(65,227)
547,453
138,000
685,453

432,645

5,923
438,568
314,655
753,223

(2)

Income tax expense reconciled to net income before income tax expense is as follows (Unit: Korean Won 
in millions): 

Net income before income tax expense
Tax calculated at statutory tax rate (*)
Adjustments:

Effect of income that is exempt from taxation
Effect of expenses that are not deductible in determining 

taxable income

Adjustments recognized in the current period in relation 

to the current tax of prior periods

Others

Income tax expense
Effective tax rate 

Sub-total

For the years ended December 31

2019
2,723,049
738,476

2018
2,804,872
760,978

(61,730)

(49,418)

31,549

18,639

(65,227)
42,385
(53,023)
685,453
25.2%

5,923
17,101
(7,755)
753,223

26.9%

(*)  The applicable income tax rate: 1) 11% for taxable income below 200 million Won, 2) 22% for above 200 million 
Won and below 20 billion Won, 3) 24.2% for above 20 billion Won and below 300 billion Won, 4) 27.5% for 
above 300 billion Won. 

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(3) Changes in cumulative temporary differences for the years ended Deferred 31, 2019 and 2018, are as 

follows (Unit: Korean Won in millions):

For the year ended December 31, 2019

Beginning balance
372,346

Business 
combination
1,360

Recognized as 
income (expense)
(91,781)

Recognized as other 
comprehensive income 
(expense) (*2)

(3,573)

Ending
Balance

278,352

28,354

(27,507)
(55,846)
(52,345)

6,672

(154,431)

360,087

(318,330)
11,374
75,194
(204,083)
41,485

90

6
(52)
-

-

-

1,131

(1,131)
-
76
(6,927)
(5,447)

(17,648)

(48,217)
(10,486)
(366)

221

(8,011)

21,234

(62,458)
(3,459)
10,958
72,013
(138,000)

(83)

306
-
-

-

-

13,850

143
-
2,228
(5,687)
7,184

10,713

(75,412)
(66,384)
(52,711)

6,893

(162,442)

396,302

(381,776)
7,915
88,456
(144,684)
(94,778)

Gain (loss) on financial assets
Gain on valuation using the 

equity method of
accounting

Gain (loss) on valuation of 

derivatives
Accrued income
Provision for loan losses
Loan and receivables written 

off

Loan origination costs and 

fees

Defined benefit liability

Deposits with employee 

retirement insurance trust

Provision for guarantee
Other provision
Others (*1)
Net deferred tax assets

(*1) Among the deferred tax assets and liabilities classified as ‘Others,’ the deferred tax asset arising from unused tax 

losses amounts to 21,656 million Won. 

(*2) Includes 2,737 million Won presented on non-controlling interests. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 127 -

305

K-IFRS 1109 adoption effect

For the year ended December 31, 2018

Beginning 
balance

Recognized 
as retained 
earnings

Recognized as 
other 
comprehensive 
income (loss)

Beginning 
balance after 
K-IFRS 1109 
adoption

Business 
combination

Recognized as 
income 
(expense)

Recognized as 
other 
comprehensive 
income 
(expense)(*2)

Ending
Balance

479,065

(150,140)

149,796

478,721

24,482

-

(10,260)
(60,987)

(3,990)
-

(47,697)

47,446

9,777

(137,320)

284,234

(287,333)

30,602
45,153
(72,265)

-

36

-

-

1,370
25,879
4,917

-

-
-

-

-

-

-

-

-
-
-

-

-

-
621

399

-

-

(102,170)

(4,205)

372,346

3,203

(13,617)
4,520

(52,493)

(3,105)

(17,147)

669

360
-

-

-

-

28,354

(27,507)
(55,846)

(52,345)

6,672

(154,431)

24,482

(14,250)
(60,987)

(251)

9,777

(137,284)

284,234

317

43,821

31,715

360,087

(287,333)

31,972
71,032
(67,348)

-

-
-
44

(31,092)

95

(318,330)

(20,598)
4,162
(130,137)

-
-
(6,642)

11,374
75,194
(204,083)

257,451

(74,482)

149,796

332,765

1,381

(314,653)

21,992

41,485

Gain (loss) on 
financial 
assets
Gain on 

valuation 
using the 
equity method 
of accounting

Gain (loss) on 
valuation of 
derivatives
Accrued income
Provision for 
loan losses

Loan and 

receivables 
written off
Loan origination 
costs and fees
Defined benefit 

liability
Deposits with 
employee 
retirement 
insurance 
trust

Provision for 
guarantee
Other provision
Others(*1)
Net deferred tax 

assets

(*1) Among the deferred tax assets and liabilities classified as ‘Others,’ the deferred tax asset arising from unused tax 

losses amounts to 18,154 million Won. 

(*2) Includes 1,429 million Won presented on non-controlling interests. 

(4) Unrealizable temporary differences are as follows (Unit: Korean Won in millions): 

Deductible temporary differences
Tax loss carry forward
Taxable temporary differences
Total

December 31, 2019
171,714
41,546
(8,024,406)
(7,811,146)

December 31, 2018
272,911
149,035
(868,541)
(446,595)

No deferred income tax asset has been recognized for the deductible temporary difference of 165,679 million 
Won associated with investments in subsidiaries and associates as of December 31, 2019, because it is not 
probable that the temporary differences will be reversed in the foreseeable future. 6,035 million Won associated 
with others, respectively, as of December 31, 2019, due to the uncertainty that these will be realized in the 
future. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review306

- 128 -

No deferred income tax liability has been recognized for the taxable temporary difference of KRW 8,024,406 
million associated with investment in subsidiaries and associates as of December 31, 2019, due to the following 
reasons: 

- The Group is able to control the timing of the reversal of the temporary difference. 
- It is probable that the temporary difference will not be reversed in the foreseeable future. 

As of December 31, 2019, the expected extinctive date of tax loss carry forward that are not recognized as 
deferred tax assets are as follows (Unit: Korean Won in millions): 

Tax loss carry forward

-

-

1 year or less

1 – 2 years

2 – 3 years

More than 3 years
41,546

-

(5) Details of accumulated deferred tax charged directly to other equity are as follows (Unit: Korean Won in 

millions): 

Gain on valuation of financial assets at FVTOCI
Gain on foreign currency translation of foreign 

operations

Remeasurements of the net defined benefit liability
Gain on derivatives designated as cash flow hedge
Gain on valuation of financial assets at FVTOCI

Total

December 31, 2019

27,849

1,748
3,774
102,120
280
135,771

December 31, 2018
31,422

(285)
8,183
88,127
1,140
128,587

(6) Current tax assets and liabilities are as follows (Unit: Korean Won in millions)

Current tax assets
Current tax liabilities

December 31, 2019
47,367
182,690

December 31, 2018

20,730
159,078

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 129 -

307

39. EARNINGS PER SHARE (“EPS”)

(1) Basic earnings per share 

Basic EPS is calculated by dividing net income attributable to common shareholders by weighted-average 
number of common shares outstanding (Unit: Korean Won in millions, except for EPS and number of shares): 

Net income attributable to Owners
Dividends to hybrid securities
Net income attributable to common shareholders
Weighted  average  number  of  common 

shares 

outstanding

Basic EPS
. 

For the years ended December 31
2018
2019

1,872,207
(4,362)
1,867,845

2,033,182
(151,194)
1,881,988

685 million shares

673 million shares

2,727 Won

2,796 Won

(2) Weighted-average number of ordinary shares 

The weighted average number of common shares outstanding is as follows: 

For the year ended December 31, 2019

Period

Number of 
shares

Dates

Accumulated number 
of shares outstanding 
during period

Common shares issued at the 
beginning of the period
Purchase of treasury stock
Disposal of treasury stock
Disposal of treasury stock(*)
Disposal of treasury stock(*)

2019-01-01 ~ 2019-12-31
2019-01-08 ~ 2019-12-31
2019-03-22 ~ 2019-12-31
2019-09-26 ~ 2019-12-31
2019-11-12 ~ 2019-12-31

673,271,226
(11,453,702)
18,346,782
28,890,707
13,212,670

365
358
285
97
40

Sub-total (①)
Weighted average number of common shares outstanding (②=(①/365)

245,743,997,490
(4,100,425,316)
5,228,832,870
2,802,398,579
528,506,800
250,203,310,423
685,488,522

(*) Woori Bank disposed 42,103,377 shares of Woori Financial Group Inc. which were acquired through 

comprehensive stock exchange with the shares of Woori Card Co., Ltd., and its parent company, Woori Financial 
Group Inc. 

For the year ended December 31, 2018

Period

Number of 
shares

Dates

Accumulated number 
of shares outstanding 
during period

Common shares issued at the 
beginning of the period

2018-01-01 ~ 2018-12-31

673,271,226

365

Sub-total (①)
Weighted average number of common shares outstanding (②=(①/365)

245,743,997,490
245,743,997,490
673,271,226

Diluted EPS is equal to basic EPS because there is no dilution effect for the years ended December 31, 2019 and 
2018.

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review308

- 130 -

40. CONTINGENT LIABILITIES AND COMMITMENTS 

(1)    Details of guarantees are as follows (Unit: Korean Won in millions): 

Confirmed guarantees
Guarantee for loans
Acceptances
Guarantees in acceptances of imported goods
Other confirmed guarantees

Sub-total

Unconfirmed guarantees
Local letters of credit
Letters of credit
Other unconfirmed guarantees 
Sub-total

Commercial paper purchase commitments and others

Total

December 31, 2019

December 31, 2018

89,699
391,688
224,746
6,982,889
7,689,022

193,096
3,081,390
771,378
4,045,864
884,031
12,618,917

125,870
371,525
158,179
6,452,791
7,108,365

305,057
3,322,731
669,677
4,297,465
1,260,587
12,666,417

(2)    Details of unused loan commitments and others are as follows (Unit: Korean Won in millions): 

Loan commitments
Other commitments

(3)    Litigation case 

December 31, 2019
103,651,674
5,993,608

December 31, 2018

97,796,704
5,041,314

Legal cases where the Group is involved are as follows (Unit: Korean Won in millions): 

Number of cases (*)
Amount of litigation
Provisions for litigations

December 31, 2019

As plaintiff

119 cases
291,880

As defendant
415 cases
391,362
27,029

December 31, 2018

As plaintiff

As defendant

77 cases
494,645

154 cases
246,826
17,925

(*)    The number of lawsuits as of December 31, 2019 and 2018 does not include fraud lawsuits, etc. and those 

lawsuits that are filed only to extend the statute of limitation. 

(4)  Recently, the FSS announced ‘Results of interim inspection of Lime Asset Management Co., Ltd and future 
countermeasures’ regarding the deferment of the redemption of Lime Asset Management Co., Ltd. The 
status of the sale of the Lime Asset Management Co., Ltd. operation deferral fund of the Group is 357.7 
billion Won for 1,640 accounts as of the end of December 2019. Currently, a full-time management team is 
dispatched to monitor the implementation of the normal repurchase and management plan of lime and 
proper performance of internal control work. 

(5)  The Group decided to enter into a stock sales agreement with a major shareholder of Woori Asset Trust 
Co., Ltd (formerly Kukje Asset Trust Co., Ltd) to acquire 44.5% interest (58.6% of voting rights) during 
July, 2019, and to acquire additional 21.3% interest (28.0% of voting rights) after a certain period. As a 
result, the Group acquired the interest of the first sales agreement in December 2019 and is planning to 
acquire the interest of the second sales agreement after a certain period. In regards to this acquisition, the 
Group recognized 111,242 million as other financial liabilities for the second sales agreement. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 131 -

309

41.   RELATED PARTY TRANSACTIONS 

Related parties of the Group as of December 31, 2019 and 2018, and assets and liabilities recognized, guarantees 
and commitments, major transactions with related parties and compensation to key management for the years 
ended December 31, 2019 and 2018 are as follows: 

(1) Related parties 

Associates 

Related parties
Woori Service Networks Co., Ltd., Korea Credit Bureau Co., Ltd., Korea Finance Security Co., Ltd., 
LOTTE CARD Co., Ltd, Chin Hung International Inc., 2016KIF-IMM Woori Bank Technology 
Venture Fund, K BANK Co., Ltd., Well to Sea No. 3 Private Equity Fund, and Others (Dongwoo C 
& C Co., Ltd. and other 31 associates)

(2) Assets and liabilities from transactions with related parties are as follows (Unit: Korean Won in millions): 

Associates

Woori Service Networks Co., 

Related party

Ltd.

Korea Credit Bureau Co., 

Ltd.

Korea Finance Security Co., 

Ltd.

Chin Hung International Inc.

LOTTE CARD Co. Ltd.

K BANK Co., Ltd.

Well to Sea No.3 Private 

Equity Fund 

Others (*)

A title of account

Loans
Loss allowance
Deposits due to customers
Accrued expenses
Other liabilities

Loans
Deposits due to customers
Other liabilities

Loans
Loss allowance
Deposits due to customers
Other liabilities

Loans
Loss allowance
Deposits due to customers
Other liabilities

Loans
Loss allowance
Deposits due to customers

Loans
Account receivables
Other assets

Loans
Loss allowance
Deposits due to customers
Other liabilities

Loans
Loss allowance
Other assets
Deposits due to customers
Other liabilities

December 31,
2019

December 31,
2018

23
(1)
1,881
6
429

3
26
-

1,860
(3)
1,371
-

244
(2)
5,381
321

7,500
(30)
2,726

141
24
4

4,490
(8)
714
47

84
(84)
338
5,577
172

69
-
1,967
-
333

7
6,494
19

57
(4)
5,040
10

411
(204)
11,605
2,974

-
-
-

190
-
-

1,857
(9)
356
64

4,783
(324)
9
8,049
165

(*)  Others include Saman Corporation,. Woori-Shinyoung Growth-Cap Private Equity Fund, Uri Hanhwa Eureka 

Private Equity Fund, Kyesan Engineering Co., Ltd. and DAEA SNC Co., Ltd. etc., as of December 31, 2019 and 
2018.

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review 
 
 
 
 
 
 
 
 
 
 
 
310

- 132 -

(3) Gain or loss from transactions with related parties are as follows (Unit: Korean Won in millions): 

For the years ended 
December 31

Associates

Kumho Tire Co., Inc. (* 1)

Related party

A title of account

Interest income
Reversal of allowance for 

credit loss

Woori Service Networks Co., Ltd Other income
.

Interest expenses
Reversal of allowance for 

Korea Credit Bureau Co., Ltd.

Associates 

Korea Finance Security Co., Ltd.

Chin Hung International Inc

STX Engine Co., Ltd. (*2)

STX Corporation(*2)

LOTTE CARD Co., Ltd.

K BANK Co., Ltd.

Well to Sea No.3 
Private Equity Fund 

Others (*3,4)

credit loss
Fees expenses
Other expenses

Interest expenses
Fees expenses

Interest expenses
Provisions for allowance 

for credit loss
Other expenses

Interest expenses
Provisions for allowance 

for credit loss

Interest income
Interest expenses
Reversal of allowance for 

credit loss

Interest expenses
Reversal of allowance for 

credit loss

Interest income
Fees income
Interest expenses
Provisions for allowance 

for credit loss

Fees income
Other income

Interest income
Interest expenses
Reversal of allowance for 

credit loss

Interest income
Fees income
Other income
Interest expenses
Reversal of allowance for 

credit loss

2019

-

-

32
20

(3)
448
1,423

29
2,608

9

8
112

35

44

-
-

-

-

-

213
593
53

30

1,468
-

1,774
11

(18)

-
1,281
17
55

(5)

2018

1,098

(156,712)

30
14

-
561
580

62
2,310

12

4
146

43

182

333
86

(88,734)

2

(31,210)

-
-
-

-

1,134
19

2,179
9

(30)

233
23
14
40

(147)

(*1) The Group lost significant influence over the entity due to the termination of the joint management procedures of the creditors’ 

financial institution during the year ended December 31, 2018, and thus the entity was excluded from the list of associates. 
(*2) The shares of the entity were sold after it was transferred to assets held for distribution (sale) during the year ended December 31, 

2018 and thus was excluded from the list of associates. 

(*3) Others include Saman Corporation,. Woori-Shinyoung Growth-Cap Private Equity Fund, Uri Hanhwa Eureka Private Equity 

Fund, PCC-Woori LP Secondary Fund, Kyesan Engineering Co., Ltd. and DAEA SNC Co., Ltd. etc., as of December 31, 2019.

(*4) Others include Saman Corporation, Uri Hanhwa Eureka Private Equity Fund, Kyesan Engineering Co., Ltd, DAEA SNC Co., 

Ltd. etc., as of December 31, 2018. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
- 133 -

311

(4)    Major loan transactions with related parties for the years ended December 31, 2019 and 2018 are as follows 

(Unit: Korean Won in millions): 

Associates

Well to Sea No. 3 Private Equity 

Related parties

Beginning 
balance

Loan

Collection

Others

Fund

Korea Finance Security Co., Ltd.
LOTTE CARD Co., Ltd.

1,857
-
-

2,633
1,800
7,500

-
-
-

Ending 
balance(*1)

-
-
-

4,490
1,800
7,500

For the year ended December 31, 2019

Related parties

Associates

Kumho Tire Co., Inc.(*2)
Well to Sea No. 3 Private Equity 

For the year ended December 31, 2018

Beginning 
balance

57,470

Loan

Collection
7,057

-

Others
(50,413)

Ending 
balance(*1)
-

Fund 

STX Engine Co., Ltd. (*3)

73,810
39,886

16,857
-

88,810
2,177

-
(37,709)

1,857
-

(*1) Payments that occurred for business reasons among related parties are excluded and net increase or decrease was 

used for limited credit loan. 

(*2) The Group lost significant influence over the entity due to the termination of the joint management procedures of 

the creditors’ financial institution during the year ended December 31, 2018, and thus the entity was excluded 
from the list of associates. 

(*3) The shares of the entity were sold after it was transferred to assets held for distribution (sale) during the year ended 

December 31, 2018 and thus was excluded from the list of associates. 

(5) Details of changes in major deposits due to customers with related parties for the years ended December 31, 

2019 and 2018 are as follows (Unit: Korean Won in millions): 

Associates

.

For the year ended December 31, 2019

Related parties

Saman Corporation
Woori Service Networks Co., Ltd
Chin Hung International Inc
Korea Credit Bureau Co., Ltd.
Partner One Value Up I Private Equity 
Fund
Korea Finance Security Co., Ltd.

Beginning 
balance

2,436
1,180
765
6,000

1,403
535

Borrowings
86
1,460
400
-

Repayment 
and others
-
1,460
765
6,000

1,617
25

1,870
560

Ending balance 
(*1)

2,522
1,180
400
-

1,150
-

For the year ended December 31, 2018

Related parties

Associates

.

Saman Corporation
Woori Service Networks Co., Ltd
Chin Hung International Inc
Korea Credit Bureau Co., Ltd.
Partner One Value Up I Private Equity 

Fund

Korea Finance Security Co., Ltd.
STX Corporation (*2)
STX Engine Co., Ltd.(*2) 
Kumho Tire Co., Inc.(*2)
Hyunwoo International Co., Ltd.(*2)

Beginning 
balance

2,334
1,135
765
4,000

-
635
330
10,256
37
41

Borrowings
102
1,025
765
12,000

Repayment 
and others
-
980
765
10,000

1,803
560
-
-
-
-

400
660
330
10,256
37
41

Ending balance 
(*1)

2,436
1,180
765
6,000

1,403
535
-
-
-
-

(*1) Details of payment between related parties and demand deposit due to customers etc. are excluded. 
(*2) Excluded from associates due to disposal during the previous year. 

(6) There are no major borrowing transactions with related parties for the years ended December 31, 2019 and 

2018.

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review312

- 134 -

(7) Guarantees provided to the related parties are as follows (Unit: Korean Won in millions): 

December 31, 
2019

December 31, 
2018

Warranty

Korea Finance Security Co., Ltd.
Korea Credit Bureau Co., Ltd.
Woori Service Networks Co., 

Ltd.

Chin Hung International Inc.
K BANK Co., Ltd.
Well  to  Sea  No.3  Private  Equity 

Fund 

LOTTE CARD Co. Ltd.

400
32

177
32,055
159

210,510
150,000

203
28

Unused loan commitment
Unused loan commitment

131
32,058
15

Unused loan commitment
Unused loan commitment
Unused loan commitment

208,143
-

Unused loan commitment
Unused loan commitment

There no recognized provisions for guarantees provided to the related parties as of December 31, 2019 and 
2018, respectively. 

(8) Amount of derivatives-related commitments with the related parties 

Warrantee

2019

Well to Sea No.3 Private Equity Fund

584,377

439,243

(9) Compensation for key management is as follows (Unit: Korean Won in millions): 

For the years ended December 31
2018

Warranty
Open interest

Short-term employee salaries
Retirement benefit service costs
Share-based compensation

Total

For the years ended December 31
2018
2019

13,427
783
2,494
16,704

12,326
489
-
12,815

Key management includes registered executives and non-registered executives. Outstanding assets from 
transactions with key management amount to 2,414 million Won and 2,816 million Won, as of December 
31, 2019 and 2018 respectively and with respect to the assets, the Group has not recognized any allowance 
nor related impairment loss due to credit losses. Also, liabilities from transaction with key management 
amount to 6,543 million Won and 6,096 million Won, respectively, as of December 31, 2019 December 31, 
2018,   

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 135 -

313

42. TRUST ACCOUNTS 

(1) Trust accounts of the Bank are as follows (Unit: Korean Won in millions): 

Total assets 

Trust accounts

December 31, 2019
60,288,399

December 31, 2018
53,560,071

Operating income
For the years ended December 31

2019

1,118,746

2018

1,049,105

(2) Receivables and payables between the Bank and trust accounts are as follows (Unit: Korean Won in 

millions):   

Receivables:

Trust fees receivables

Payables:

Deposits due to customers
Borrowings from trust accounts 

Total

December 31, 2019

December 31, 2018

31,533

392,453
2,730,806
3,123,259

28,703

574,330
3,020,371
3,594,701

(3) Significant transactions between the Bank and trust accounts are as follows (Unit: Korean Won in millions):   

Revenue:

Trust fees
Termination fees

Expense:

Total

Interest expenses on deposits due to customers
Interest expenses on borrowings from trust

accounts

Total

For the years ended December 31
2018
2019

171,072
488
171,560

6,684

40,489
47,173

177,913
5,885
183,798

7,813

38,873
46,686

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review314

- 136 -

(4) Principal guaranteed trusts and principal and interest guaranteed trusts are as follows; 

1)

The carrying value of principal guaranteed trusts and principal and interest guaranteed trusts are as 
follows (Unit: Korean Won in millions): 

December 31, 2019

December 31, 2018

Partial principal guaranteed trusts

Personal trust
Corporate trust
Deposit purpose

Sub-total

Principal guaranteed trusts
Old-age pension trusts
Personal pension trusts
Pension trusts
Retirement trusts
New personal pension trusts 
New old-age pension trusts

Sub-total

Principal and interest guaranteed trusts

Development trusts
Unspecified money trusts
Sub-total
Total

9,430
630
1,651
11,711

3,298
516,913
824,735
34,374
7,807
1,742
1,388,869

19
871
890
1,401,470

9,989
633
1,737
12,359

3,564
521,200
819,102
42,187
8,104
2,134
1,396,291

19
835
854
1,409,504

2)    The amounts that the Bank must pay by the operating results of the principal guaranteed trusts or the 

principal and interest guaranteed trusts are as follows (Unit: Korean Won in millions): 

Liabilities for the account 

(subsidy for trust account adjustment) 

December 31, 2019

December 31, 2018

35

33

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 137 -

315

43. RESTRUCTURING OF THE GOVERNANCE STRUCTURE OF THE GROUP 

(1)   Establishment of the Group

On November 7, 2018, Woori Bank, a subsidiary of the parent company, obtained approval from the Financial 
Services Commission for the establishment of a holding company, and Woori Bank, held an extraordinary 
general meeting of shareholders on December 28, 2018 to approve the comprehensive transfer of six companies’ 
shares of Woori Bank and its subsidiaries Woori Finance Management Research Institute, Woori FIS Co., Ltd.,
Woori Fund Services Inc., Woori Credit Information Co. and Woori Private Equity Asset Management Co. to 
establish the financial holding company. As a result, Woori Bank and its subsidiaries Woori Finance Research 
Institute Co., Ltd., Woori FIS Co., Ltd., Woori Fund Services Inc., Woori Credit Information Co., Ltd., and 
Woori Private Equity Asset Management Co., Ltd. were transferred as wholly-owned subsidiaries to the Group. 
The Group’s common stocks were listed on the Korea Exchange on February 13, 2019 and its American 
Depositary Shares (ADSs) are being traded underlying common stock on the New York Stock Exchange since 
the same date. 

(2)   Accounting treatment of the Group 

From the perspective of the Group, the establishment of the parent company in a comprehensive share transfer of 
the controlling, subordinate or subsidiary to restructure the governance under the same control is a transaction 
that lacks commercial substance with no change in the assets and liabilities of the subsidiary, with no significant 
change in the existing owners’ absolute and relative interest in the Group net assets. Therefore, the Group
accounted for the governance restructuring as it saw the consolidation entity continuing and presented the 
consolidated financial statements and notes in comparison. Consolidated financial statements in the comparative 
period are consolidated financial statements of Woori Bank and its subsidiaries (before the scheduled sale 
classification of five subsidiaries excluding Woori Bank) and consolidated financial statements in the first 
(current) period are consolidated financial statements of the parent and its subsidiaries, including Woori Bank. 

44. LEASES 

(1) The future lease payments under the lease contracts are as follows (Unit: Korean Won in millions): 

Lease payments

Within one year
After one year but within five years
After five years

Total

(2) Total cash outflows from lease are as follows (Unit: Korean Won in millions): 

Cash outflows from lease

December 31, 2019

For the year ended 
December 31, 2019

161,251
232,985
40,698
434,934

217,867

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review316

- 138 -

(3) Details of lease payments that are not included in the measurement of lease liabilities due to the fact that they 
are short-term leases or leases for which the underlying asset is of low value are as follows (Unit: Korean 
Won in millions): 

For the years ended December 31

Lease payments for short-term leases
Lease  payments  for  which  the  underlying  asset  is  of  low 
value

Total

1,964

332
2,296

45. BUSINESS COMBINATION 

(1) General 

As of August 1, 2019, the Group acquired 73% interests in Tong Yang Asset Management Co., Ltd. and changed 
the name of Tong Yang Asset Management Co., Ltd. to Woori Asset Management Corp. As of August 1, 2019, 
the Group obtained control of 100% of ABL Global Asset Management Co., Ltd. and transferred it as a 
subsidiary as of December 6, 2019, and changed its name to Woori Global Asset Management Co., Ltd.. As of 
December 30, 2019, the Group acquired 67.2% interests (including 8.6% interest that Woori Bank held) in the 
Kukje Asset Trust Co., Ltd. and changed the name Woori Asset Trust Co., Ltd.. The main reasons for the 
business combination are to maximize synergy between the consolidated subsidiaries and to strengthen the non-
bank business portfolio. 

The operating profit and net profit of Woori Asset Management Corp., reflected in the consolidated statement of 
comprehensive income for the five months after the acquisition date, are 2,365 million Won and 1,720 million 
Won, respectively, and the operating and net losses of Woori Global Asset Management Co., Ltd. are 1,751 
million Won and 1,360 million Won, respectively. Assuming that the acquisition of Woori Asset Management 
Corp., Woori Global Asset Management Co., Ltd. and Woori Asset Trust Co., Ltd. was settled on January 1, 
2019, the starting date of the annual reporting period, the operating and net profit of Woori Asset Management 
Corp. would be 10,572 and 7,976 million Won, respectively, the operating and net losses of Woori Global Asset 
Management Co., Ltd. would be 3,711 million and 2,774 million Won, respectively, and the operating and net 
profit of Woori Asset Trust Co., Ltd. would be 41,154 million and 30,981 million Won. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019- 139 -

317

(2)

Identifiable net assets 

Identified assets and liabilities as of December 31, 2019 are as follows (Unit: Korean Won in millions): 

Assets

Accounts

Cash and cash equivalent
Financial assets at FVTPL
Financial assets at FVTOCI
Financial assets at amortized cost

Woori Asset 
Management Corp.
12,914
49,446
26,393

(*1) (*3)

Premises and equipment
Intangible assets (*2)
Deferred tax assets
Others

Sub-total

Financial liabilities
Provision liabilities
Deferred tax liabilities
Others

Liabilities

Sub-total
Fair value of net identifiable assets

16,739
1,610
6,667
1,547
63
115,379
5,129
221
1,085
159
6,594
108,785

Woori Global Asset 
Management Co., 
Ltd.

Woori Asset Trust 
Co., Ltd.

2,318
2,470
-

25,612
2,145
264
1,551
60
34,420
3,329
108
13
-
3,450
30,970

67,555
654
-

61,792
3,983
39,577
1,524
1,828
176,913
12,180
3,820
8,971
29,410
54,381
122,532

(*1) The acquired financial assets at amortized cost were estimated at fair value. The contractual total of the financial 

assets at amortized cost of Woori Asset Management Corp. is 18,680 million Won, and the contractual cash flows 
that are not expected to be recovered as of the acquisition date are 1,941 million Won. Woori Global Asset 
Management Co., Ltd. has a contractual total of 25,613 million Won for financial assets measured at amortized 
cost. The contractual total of Woori Asset Trust Co., Ltd.'s financial assets at amortized cos are 72,686 million 
Won and will be recovered as of the acquisition date. Unexpected contractual cash flow is 10,894 million Won. 

(*2) The intangible assets of Woori Asset Management Corp. and Woori Asset Trust Co., Ltd. each include 6,456 
million Won in customer relationships and 37,074 million Won in order backlog as a result of business 
combination and were valued at fair value through the Multi-Period Over-Return Act (MEEM) as they were 
judged separately identifiable intangible assets. A multi-term excess profit method is a method to estimate the 
future cash flows generated by each intangible asset and to discount the cash flows generated purely by that 
intangible asset to its present value by deducting the portion of the asset’s contribution to that cash flow 
generation. 

(*3) The Group has set 100% loan loss allowance for non-collected accrued income form operation Woori Asset 

Management Corp. In addition, although the fund investors have filed a lawsuit seeking compensation for 
damages, this financial effect was not reflected in the consolidated financial statements as of the end of the current 
term because the possibility of loss and extent of loss cannot be measured reliably at the end of the current term. 

If, within one year of the acquisition date, new information obtained about the facts and circumstances that 
existed at the acquisition date requires the adjustment of the amounts recognized at the acquisition date, or the 
recognition of additional provisions existing at the acquisition date, the accounting for the business combination 
will be adjusted. 

Woori OverviewBusiness OperationsConsolidated Financial StatementsFinancial Review318

(3) Goodwill 

- 140 -

Recognized goodwill as a result of business combination are as follows (Unit: Korean Won in million): 

Woori Asset 
Management Corp.

Woori Global Asset 
Management Co., 
Ltd.

Woori Asset Trust 
Co., Ltd.

Transfer price
Fair value of net identifiable asset
Non-controlling interest (*)
Goodwill

122,450
108,785
29,371
43,036

33,000
30,970
-
2,030

224,150
122,532
40,162
141,780

(*) The non-controlling interest in Woori Asset Management Corp. and Woori Asset Trust Co., Ltd. acquired during 

the year ended December 31, 2019, was measured as the proportion of the non-controlling interest in the acquiree’s 
identifiable net assets. 

In the event of a business combination, the consideration transferred includes the premium paid to acquire Woori 
Asset Management Corp., Woori Global Asset Management Co., Ltd. and Woori Asset Trust Co., Ltd. which 
results in goodwill. In addition, the consideration paid for the business combination includes expected synergies, 
revenue growth, and the amount related to future market growth. However, these benefits through Woori Global 
Asset Management Co., Ltd. did not meet the identifiable intangible asset recognition requirements and were not 
recognized separately from goodwill. 

The Group also acquired a relationship with a customer of Woori Asset Management Corp. and order backlog of 
Woori Asset Trust Co., Ltd. as part of the acquisition. These relationships with customers were recognized 
separately from goodwill because they met the reparability criteria to meet the recognition requirements for 
intangible assets. 

(4) Business combination cost 

The Group incurred 2,634 million Won, including legal fees and due diligence fees, in relation to the business 
combination, and the amount was recognized as a fee expense in the consolidated statement of comprehensive 
income of the Group. 

(5) Net cash outflow due to business combination 

Details of net cash outflows due to business combination are as follows (Unit: Korean Won in million): 

Consideration paid in cash
Acquired cash and cash 

equivalents

Deduction in total

Woori Asset 
Management Corp.
122,450

12,914
109,536

Woori Global Asset 
Management Co., 
Ltd.

Woori Asset Trust 
Co., Ltd.

33,000

2,318
30,682

224,150

67,555
156,595

46. EVENTS AFTER THE REPORTING PERIOD 

The Coronavirus disease (COVID-19) outbreak in January, 2020 is having a negative impacts on the global 
economy, including Korea. As a result, the macroeconomic environment is unstable overall. The Group is 
closely monitoring the situation; however, the impact on the Group due to the Coronavirus cannot be estimated 
as of the financial statements approval for the issuance date. 

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019319

GLOBAL NETWORK 
(AS OF THE END OF MARCH, 2020)

Woori Bank

Head Office

Woori Bank Narayanganj Branch

Woori America Bank, Woodside Br. 

Adamjee Export Processing zone, Shiddhirganj, Narayan-

43-22 50th St. Woodside, NY 11377, USA

The 20th and 21st Floor of Woori Bank Main Office, 51, 

Sogong-ro (203, Hoehyeon-dong 1-ga), Jung-gu, Seoul, 

ganj-1431 Bangladesh

Phone: 880-2769-2031~34

Phone: 1-718-429-1900

Woori America Bank, Ridgefield Br. 

100-792, Korea

Phone: +82-2-2125-2000

Swift: HVBKKRSE

Overseas Branch

New York Agency 

Woori Bank Motijheel Sub-Branch

321 Broad Avenue #104 Ridgefield, NJ 07657, USA

AA Tower, 23, Ground Floor, Motijheel C/A, Dhaka

Phone: 1-201-941-9999

Woori Bank Kawranbazar Sub-Branch

Woori America Bank, Palisades Park Br. 

A.H.N Tower, Ground Floor, 13 Biponon C/A, 

225 Broad Avenue Palisades Park, NJ 07650, USA

Sonargaon Road, Bagla Motor, Dhaka

Phone: 1-201-346-0055

245, Park Ave. 43rd Floor, New York, NY 10167, USA

Chittagong Customer Service Center

Woori America Bank, Closter Br. 

Phone: 1-212-949-1900

BEPZA Building, 1st floor of Zone Services Complex in 

234 Closter Dock Road Closter, NJ 07624, USA

Chattogram EPZ(CEPZ)

Phone: 1-201-784-7012

LA Br.

3360, West Olympic Blvd. Suite 300, LA, CA90019, USA

Sydney Br.

Woori America Bank, Elkins Park Br.

Phone: 1-213-620-0747~8

Suite 21.02, 126 Phillip Street, Sydney, NSW, Australia

7300 Old York Rd Elkins Park, PA 19027

Phone: 61-2-8222-2200

Phone: 1-215-782-1100

London Br. 

9th Floor, 71 Fenchurch Street, London, EC3M 4BR,UK

Woori Bank Dubai Br. 

Woori America Bank, Annandale Br.

Phone: 44-207-680-0680

1102A, Level 11, The Gate Building, East Wing, 

Seoul Plaza 4231 Markeham St. Annandale, VA 22003, USA

Tokyo Br.

Shiodome City Center 10th Floor, 5-2 Higashi-Shimbashi 

Phone: 971-4-325-8365

Woori America Bank, Bayside Br. 

P.O. Box 506760, DIFC, Dubai, United Arab Emirates

Phone: 1-703-256-7633

1-Chome, Minato-ku, Tokyo, 105-7110 Japan

Woori Bank India Regional Headquarters 

215-10 Northern Blvd. Bayside, NY 11361, USA

Phone: 81-3-6891-5600

Hong Kong Br. 

Suite 1401, Two Pacific Place, 88 Queensway, Hongkong 

Phone: 852-2521-8016

Singapore Br. 

10 Marina Boulevard #13-05 MBFC Tower 2, 

Singapore 018983

Phone: 65-6422-2000

Bahrain Br. 

P.O. Box 1151, 4th Floor, Entrance 1, 

Manama Centre Building, Manama, Bahrain

Phone: 973-17-223503

Dhaka Br. 

Suvastu Imam Square (1st & 4th Fl.) 65 Gulshan Avenue, 

Dhaka, Bangladesh

Phone: 88-02-5881-3270~3

DEPZ Customer Service Center

Dhaka Export Processing Zone(Old Area), Ganakbari, 

Ssvar, Dhaka-1349, Bangladesh

Phone: 880-2778-8030

Woori Bank Chittangong Sub-Branch 

World Trade Center Chittagon(2nd Floor) 

Plopt No. 102-103, Agrabad Commercial Area, 

Chittagong,Bangladesh

Phone: 880-931-728221~4

Woori Bank Uttara Sub-Branch 

Paradise Tower(Ground Floor) Plot 11, Sector 3, 

Uttara Model Town,Uttara, Dhaka 1230, Bangladesh

Phone: 880-2896-2125~6

Woori Bank Mirpur Sub-Branch 

Padma Bhaban(First Floor), 1/9 Mirpur Road 

Pallabi, Mirpur-12, Dhaka-1216, bangladesh

Phone: 880-2902-1061~2

Unit 601, 6th floor, Birla Centurion, Century Mills 

Phone: 1-718-224-3800

Compound, Pandurang Budhkar Marg, Worli, Mumbai, 

Maharashtra-400030, India

Phone: 91-22-6263-8100

Woori Bank Chennai Br. 

Woori America Bank, Ellicott City Br.

100352 Baltimore National Pike Ellicott City, 

MD 21042, USA

Phone: 1-443-973-3690

Lotte India, 2nd Floor, No.4/169, Rajiv Gandhi Salai(OMR), 

Kandhanchavadi, Perungudi Taluk, 

Chennai-600096, Tamil Nadu, India

Phone: 91-44-3346-6900

Woori America Bank, Wilshire Br. 

3540 Wilshire Blvd. Unit 104, Los Angeles, CA 90010, USA

Phone: 1-213-382-8700

Woori Bank Gurgaon Br.

1st Floor, Salcon Platina Building, MG Road, Sector-28, 

Sikanderpur, Gurgaon-122001,Haryana, India

Woori America Bank, Olympic Br.

3360, West Olympic Blvd. Suite #300, LA, CA90019, USA

Phone: 1-213-738-1100

Woori America Bank, Fullerton Br.

5731 Beach Blvd., Buena Park, CA 90621, USA

Phone: 1-714-521-3100

Woori America Bank, Garden Grove Br.

10120 Garden Grove Blvd. Suite 151Garden Grove, 

CA 92844, USA

Phone: 1-714-534-6300

Woori America Bank, Centreville Br.

13832 Braddock Road. Centreville, VA 20121, USA

Phone: 1-703-988-9555

Woori America Bank, Irvine Br.

14252 Culver Dr. #G, Irvine, CA 92604

Phone: 1-949-885-3760

Phone: 91-12-4270-6703

Woori Bank Mumbai Br.

Unit 601, 6th floor, Birla Centurion, Century Mills 

Compound, Pandurang Budhkar Marg, Worli, Mumbai, 

Maharashtra-400030, India

Phone: 91-22-6263-8100

Subsidiary

U.S.A

Woori America Bank 

330 5th Avenue New York, NY 10001, USA

Phone: 1-212-244-3000

Woori America Bank, Manhattan Br.

330 5th Avenue New York, NY 10001

Phone: 1-212-244-1500

Woori America Bank, Flushing Br.

136-88 39th Avenue Flushing New York, NY 11354, USA

Phone: 1-718-886-1988

Woori America Bank, Fort Lee Br.

2053 Lemoine Avenue Fort Lee, NJ 07024, USA

Phone: 1-201-363-9300

Woori OverviewBusiness OperationsGlobal NetworkFinancial Review320

Woori America Bank, Torrance Br.

Woori Bank (China) Ltd. TianJin Br.

Wooribank (China) Ltd. Shanghai Lianyang Sub-Br. 

2390 Crenshaw Boulevard, Units C Torrance 

NO.1 Building, Aocheng Commercial Square, Binshui West 

No.52, Zendai Thumb Plaza Lane 199, FangDian 

CA 90501 USA

Phone: 1-310-974-1880

Road, Nankai District, Tianjin, 300381 CHINA

Road,Pudong New District, Shanghai, 200135 CHINA

Phone: 86-022-2338-8008

Phone: 86-021-6882-0608

Woori America Bank, Georgia LPO

Woori Bank (China) Ltd. Shanghai Puxi Sub-Br.

Wooribank (China) Ltd. Beijing Sanyuanqiao Sub-Br.

2472 Pleasant Hill Rd. Duluth, GA30096, USA

1F, Maxdo Center, NO.8 Xingyi Road, Changning District, 

1-2F, Tower A, Tianyuangang Center, C2, North Road, East 

Phone: 1-404-904-9880

Woori America Bank, San Jose LPO

Shanghai, 200336, China

Phone: 86-021-5208-1000

Third Ring Road, Chaoyang District, Beijing 100027, China

Phone: 86-010-8440-7177

2328 Walsh Ave, Santa Clara CA 95051 USA

Woori Bank (China) Ltd.Beijing Wangjing Sub-Br. 

Wooribank (China) Ltd, Shenyang Branch

Phone: 1-415-652-9476

1F,NO.10, FURONG STREET, CHAOYANG DISTRICT, 

1F, 2F, Lotte North-Station Arcade,9-8Beiling Street, 

Woori America Bank. Northern

164-25 Northern Blvd. Flushing NY 11358, USA

BEIJING 100102, CHINA

Phone: 86-010-8471-8866

Huanggu District, Shenyang, Liaoning 110032, China

Phone: 86-024-8186-0808

Phone: 1-929-362-3330

Woori Bank (China) Ltd. Shanghai Wuzhonglu Sub-Br.

1C, Liaoshen Building, 1068 Wuzhong Road, 

Minhang District, Shanghai, 201103, China

Phone: 86-021-6446-7887

Indonesia

Bank Woorisaudara Head Office

Treasury Tower 26th, 27th FL. District 8 SCBD Lot 28 JI.

Woori Bank (China) Ltd. Shenzhen Futian Sub-Br. Room 

107, Daqing Building, NO.6027 Shennan Road, Futian Dis-

Jend. Sudirman Kav. 52-53, Jakarta 12190

Phone: 6221-50871906

trict, Shenzhen 518040, China

Phone: 86-0755-8826-9000

Corporate Branch 

Treasury Tower 26th, 27th FL. District 8 SCBD Lot 28 JI.

Woori Bank (China) Ltd. Shanghai Jinxiujiangnan Sub-Br.

Jend. Sudirman Kav. 52-53, Jakarta 12190

Woori America Bank. Dallas LPO

1028 MacArthur Dr.Suite #108, Carrollton, TX, 75007

Phone: 1-972-810-0166

Woori America Bank. Chicago LPO

1247 Milwaukee Ave, Suite 207, Glenview, Illinois, 60025

Phone: 1-224-938-9553

Woori America Bank. Seattle LPO

19401 40th Avenue West, Lynnwood, Washington, 98504

Phone: 1-206-948-6691

Woori America Bank, Denver LPO

3033 South Parker Rd. #330 Aurora, CO. 80014

Woori America Bank, Dallas Br.

2405 S. Stemmons FWY, Lewisville, TX 75067

China

Woori Bank (China) Ltd.

No.101-1, 102 MT BLDG, 3999 Hongxin Road, 

Minhang District, Shanghai,China, 201101

Phone: 86-021-3432-1116

Woori Bank (China) Ltd. Beijing Shunyi Sub-Br.

1F, Tower A, AMB Building, 2 Cangshang Street, 

Shunyi District 101300, China

Phone: 86-010-8945-2220

Woori Bank (China) Ltd. DaLian Br.

2F-218, Yoma IFC, NO.128 Jinma Road, 

Dalian Development Area, Dalian, P.R. China 116600

Floor 11-12, Block A Building 13, District4, Wangjing 

Phone: 86-0411-8765-8000

East Park, Chaoyang District Beijing China 100102

Phone: 86-010-8412-3000

Woori Bank (China) Ltd. Zhangjiagang Sub-Br. 

B104/B205 Huachang Oriental Plaza, 11 Renmin East Road, 

Woori Bank (China) Ltd. Head office business department 

Zhangjiagang Jiangsu, 215600 China

Floor1 Block B Building 13 District4 Wangjing East Park 

Phone: 86-0512-5636-6696

Chaoyang District Beijing China 100102

Phone: 86-010-8441-7771

Woori Bank (China) Ltd. Chengdu Br.

No.302-306, 3F, Ping'an Fortune Center, No.1, Renmin 

Woori Bank (China) Ltd. Beijing Br.

South Road(Section 3), Chengdu, Sichuan,China,610041

1F, West Tower, Twin Towers, B-12 Jianguomenwai 

Phone: 86-512-028-6557-2336

Avenue, Chaoyang District, Beijing 100022, CHINA

Phone: 86-010-8453-8880

Woori Bank (China) Ltd. Weihai Br.

No.106-1,No.106-2,No.106-3 Attached Qingdao 

Woori Bank (China) Ltd. Shanghai Br.

Mid-Road,Weihai, Shandong Province, China

104B,502, Dongfangchunyi Building 1, 5F, Eshan Avenue 

Phone: 86-0631-599-6000

505 Pudong New Area, Shanghai,200122, China

Phone: 86-021-5081-0707

Woori Bank (China)Ltd.Tianjin Dongmalu Sub-Br

1-2F,No. 4 of TowerC,Yuding Plaza,Qixiang Street), 

Woori Bank (China) Ltd. Shenzhen Br.

Dongma Road, Nankai District, Tianjin, 300090, China

B0105–B0210 Rongchao Landmark, 4028 Jintian Road, 

Phone: 86-022-8776-9000

Futian District, Shenzhen, China

Phone: 86-0755-3338-1234

WooriBank (China) Ltd. Chongqing Br.

Shop 2, First Floor, Jinjia International Building, No.10, 

Woori Bank (China) Ltd. Suzhou Br.

GuiHua Street Branch Road, JiangBei District, 

6F Building #58 Suzhou Center, Suxiu Road,Suzhou 

ChongQing, China, 400000

Industrial Park, Jiangsu, China

Phone: 86-0512-6295-0777

Phone: 86-023-6152-2222

Phone: 6221-50871888

Wastukancana Branch

Jl Wastukencana No. 79 - Kota. Bandung

Phone: 6222-4209940

Cirebon Branch

Komplek Cirebon Super Blok (CSB) Mall Office Park 

Kav. No. 11 Jl. Cipto 

Phone: 62231-242006

Bogor Branch

Jl. Pangkalan Raya No. 8, Warung Jambu - Bogor/16151

Phone: 62251-8377887

Surapati Core Branch

Komp Surapati Core F-01-02 Bandung

Phone: 6222-87241326

Surabaya Branch 

Kompleks Ruko 21, Jl. Raya, Gubeng 

No.68E - Surabaya/60281

Phone: 6231-5041906

Semarang Branch 

Ruko Imam Bonjol Square Kav 4 - Kota. Semarang

Phone: 6224-3521906

Tasikmalaya Branch

Ruko Plaza Asia Blok A5-A6, Jl. HZ. Mustofa 

No. 326 - Tasikmalaya/46126

Phone: 62265-2351906

Yogyakarta Branch

Jl. Mangkubumi No. 45 - Yogyakarta/55232

Phone: 62274-549280

Denpasar Branch

Ruko Griya Alamanda blok 3-4,Jl. Cok Agung Tresna 

Renon-Denpasar/80235

Phone: 62361-263755

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019321

The Gedung Energy Branch

Gd The Energy Lot 11 A SCBD, Jl. Jendral Sudirman 

Kav 52 - 53, Jakarta/12190

Phone: 6221-29951906

Medan Branch

Jl. Zainul Arifin No. 53A

Phone: 6261-42007100

Makassar Branch

Majalengka Sub-Branch

Jl. KH. Abdul Halim No.447 Majalengka/45411

Phone: 62233-8285460

Kuningan Sub-Branch

Ampera Branch

Jl. Gunung Latimojong, Ruko Metro Square Blok E No. 1

Jl. Dewi Sartika No.4/45512

Jl. Ampera Raya No. 20 Gd.Medco III/12560

Phone: 6241-18001859

Phone: 62232- 8880938

Phone: 6221-7821756

Purwokerto Branch

Jl. Jenderal gatot Subroto No.78 

Purwokerto - Jawa Tengah/53116

Phone: 62281-622212

Malang Branch

Jl. Letjen Sutoyo No. 27 Malang- Jawa Timur/65141

Phone: 62341-421906

Solo Branch

Buah Batu Sub-Branch

Jl. Buah Batu No. 58 Bandung/40265

Phone: 6222- 7306347

Indramayu Sub-Branch

Jl. DI. Panjaitan No.103/45212

Phone: 62234-276236

Kopo Sub-Branch

Cibubur Sub-Branch

Komp Ruko Mas J-9 Jl. Kopo Cirangrang/40225

Cibubur Times Square Blok B1/1 Jl. Alternatif Cibubur KM 

Phone: 6222-5436802

Cimahi Sub-Branch

3 Kel. Jatiraya, Kec. Jastisampurna Bekasi/17435

Phone: 6221-84305050

Jl. Raya Cibabat No. 310 Cimahi/40213

Cikampek Sub-Branch

Phone: 6222-6634656

Jl. Terusan Sudirman No. 6B(Sudirman Center)/41373

Jl. Ronggo Warsito No. 53 Kota, Solo - Jawa Tengah/57131

Phone: 62264-8385171/ 8385172

Phone: 62271-633600

Tangerang city Branch

Tangerang City Business park Blok F/50 Jl. Jend. Sudirman 

No.1 Tangerang/15118

Phone: 6221-29529226

Pelembang Branch

Jl. Basuki Rahmat No. 886 A - Palembang/30127

Phone: 62711-315828

Sukabumi Branch

Jl. Jenderal Sudirman No. 31-Sukabumi/43111

Phone: 62266-6251906

Sukajadi Sub-Branch

Jl Sukajadi No. 248 Bandung

Phone: 6222-2042248

Soekarno Hatta Sub-Branch

Jl. Soekarno Hatta No. 618 F/40286

Phone: 6222-7509905

Pemuda/Rawamangun Sub-Branch

Jalan Paus No 91F, Pulogadung, Jakarta Timur

Phone: 6221-47862070

Sumedang Sub-Branch

Jl. Prabu Geusan Ulun No.76/45311

Phone: 62261-206527

Depok Sub-Branch

Jl. Margonda Raya No.1 Rt 001/011 Kelurahan Depok 

Kecamatan Pancoran Mas/16431

Phone: 6221-7522091

Salatiga Sub-Branch

Ruko Wijaya Square B5 Jl.Diponegoro 

No. 110 Salatiga/50711

Phone: 62298-311828

Sidoarjo Sub-Branch

Jl. KH. Mukmin No.11 Blok B-7 Sidoarjo/60281

Phone: 6231-8922842

Pekalongan Branch

Jl. KH. Mansyur No.64, Perkalongan

Phone: 62 285 4460505

Madiun Branch

Jl. Diponegoro No. 110, Madiun

Phone: 62 351 4773000 

Serang Sub-Branch

Jl. KH. Abdul fatah Hasan No.53 Kel. Cipare Serang/42124

Phone: 62254-224142

Commercial Center Cikarang Sub-Branch 

Cikarang Commercial Centre Blok A1-2, Jl. Cibarusah KM. 

40 No. 2 Kampung pasir sari kec. Cikarang Selatan/17550

Mojokerto Sub-Branch

Jl. Gajah Mada No.85B/60319

Phone: 62321-383444

Cianjur Sub-Branch

Jl. Abdulah Bin Nuh No.15/43253

Phone: 62263- 260941, 260943

Jamber Branch

Phone: 6221-89835720

Pamulang/Ciputat Sub-Branch

Jl. Gajah Made No. Ruko Gajah Mada Square Block A2-3

Phone: 62 331 421648

Kediri Bran

Jl, Brawijaya No. 25A Kota Kederi

Phone: 62 354 4526726

Jl. RE. Martadinata No. 167 B RT.03 RW. 05 Cipayung, 

Atrium/Cideng Sub-Branch

Jalan Keseman No 2, Kota. Jakarta Pusat

Phone: 6221-3451964

Kebon Jeruk Sub-Branch

Jl. Kelapa Dua Raya(RayaPanjang) No.2, Rt 008, Rw 002 

Ciputat, Kota Tangerang Selatan

Phone: 6221-7403205,7443335

Sumber Sub-Branch

Jl. Dewi Sartika No. 57 Sumber/45611

Phone: 62231-8330618

Purwakarta Branch 

Kel. Kelapa Dua Kec. Kebon Jeruk/12130

Jl. Basuki Rahmat No. 94, Purwakarta/41114

Phone: 6221-53660160

Bantul Sub-Branch

Phone: 62264-8227474

Subang Branch 

JL. Ahmad Yani No. 36/41211

Phone: 62260-421014

Diponegoro Sub-Branch

Jl. Diponegoro No. 28 Bandung/40251

Phone: 6222-87831928

Lembang Sub-Branch

Karawaci Tangerang Branch

Jl. Grand Hotel Lembang No.25 Bandung/40391

Ruko Pinangsia Blok H No. 1 Lippo Karawaci Kel. Cibodas 

Phone: 6222-2784797

Tangerang/15139

Phone: 6221-55772345

Garut Branch

Jl. Ahmad Yani No.33/44117

Phone: 62262-544672

Jababeka Cikarang Sub-Branch

Ruko Metro Boulevard Kav. A Jl. Niaga Raya No. 10 

Kawasan Industri Jabeka/17835

Phone: 6221-89836020/ 89837020

Jl. Jenderal Sudirman No. 130 Kabupaten Bantul/55713

Phone: 62274-367514

Balaraja Sub-Branch

Komplek Ruko Balaraja Center Blok A No.2 Jl. Raya Serang 

Km. 24 Talaga Sari Balaraja-tangerang/15610

Phone: 6221-29015618

Ciledug Sub-Branch

Ruko Dian Plaza Jl. Raden Fatah No. 8A Kelurahan 

Sudirman Selatan,Ciledug/15225

Phone: 6221-7330545

Woori OverviewBusiness OperationsGlobal NetworkFinancial Review322

Gunung Sabeulah Sub-Branch

Pangalengan Sub-Branch

Banjar Sub-Branch 

JL. Gunung Sabeulah Kel.Tawangsari Kec. Tawang kota 

Jl. Raya Pintu Pangalengan KM-1/40378

Jl. Letjen Soewarto No.92/46321

Tasikmalaya/46112

Phone: 62265-326147

Magelang Sub-Branch

Ruko Metro Square Blok F No.25/56172

Phone: 62293-326498/326499

Phone: 6222-5979222

Phone: 62265-740557

Megablock Cilegon Sub-Branch

Boyolali Sub-Branch

Jl. Raya Ahmad Yani Komp. Cilegon Green Megablock D3 

Jl. Pandanaran No.179 B Kab.Boyolali/57313

No. 17 - Kota. Cilegon

Phone: 62254-8484772

Phone: 62276-323655

Martadinata/Cihapit Sub-Branch

Jl. RE Martadinata Pav 123 Bandung/40114

Padalarang Sub-Branch

Rangkasbitung Sub-Branch

Jl. Raya Padalarang No.463 H/40553

Jl Hardiwangun No.6 B Rangkasbitung - Kab. Lebak

Phone: 6222- 7107090

Phone: 6222-6803940/41

Patrol Sub-Branch 

Phone: 62252-203612

Tabanan Sub-Branch

Radio dalam Sub-Branch

JL. Radio dalam raya No.4 Kel. Gandaria Utara Kec. Kebay-

Jl. Raya Patrol Anjatan Blok Bunder No. 52/45256

Jl. Ngurah Rai No. 73 Kediri/82121

Phone: 62234-5613627

Phone: 62361-814160

oran baru Jakarta selatan/12160

Phone: 6221-7211005

Gianyar Sub-Branch

Jl. By.Pass Dharma Giri No.99/80511

Phone: 62361-8958295

Gresik Sub-Branch

Surabaya /Darmo Boulevard Sub-Branch

Singaraja Sub-Branch

Office Park II B.2 No.11

Phone: 6231-7381906

Soreang Sub-Branch

Jl. Ngurah Rai No. 16 Singaraja Kelurahan Kendran 

Kecamatan Buleleng/81112

Phone: 62362-25098

Ruko KIG Jl. Tri Dharma Kav. A-14/61117

Jl. Raya Soreang No.412/40900

Manonjaya Sub-Branch

Phone: 6231-3981758

Phone: 6222-5896880

Jl. RTA. Prawira Adiningrat No.214 A Desa Manonjaya kec.

Karawang Sub-Branch

Ujung Berung Sub-Branch

Jl. Tuparev No.499 (Johar) Kab.Karawang

Jl AH Nasution No. 28 - Kota.Bandung

Phone: 62267-8454873/8454874

Phone: 6222-7834128

Cibinong Sub-Branch 

Jl. Raya Mayor Oking No.158 V/16918

Phone: 6221-87904397

Jemur Sari/Surabaya selatan Sub-Branch

Jl. Raya Jemursari No. 15C Surabaya/60237

Phone: 6231-8480454

Singaparna Sub-Branch

Lur Agung Sub-Branch

Jl. Raya Timur No.45 Singaparna/46416

Jl. Siliwangi No. 18 Kec Luragung, Kab Kuningan/45581

Phone: 62265-543111-3

Phone: 62232-870016

Ciamis Sub-Branch

Ruko Jl Pasar Manis No. 35 -Kab. Ciamis

Phone: 62265-772221

Sleman Sub-Branch

Pangandaran Sub-Branch

Jl. Parapat, Desa Pangandaran, 

kec pangandaran kab ciamis/46396

Phone: 62265-630400,630010

Jl. Magelang KM 12.8 No.200/55514

Purwodadi Sub-Branch

Phone: 62274-865922

Losari Sub-Branch

Jl. Letjen S. Parman No. 20 Kecamatan Pabuaran , 

Kab. Cirebon Jawa Barat

Phone: 62231- 8832738-39

Bekasi/Pondok Gede Sub-Branch

Jl Raya Jatimakmur Blok A No. 20 Pondok Gede, Kota 

Jl. Letjend. S. Parman No. 13 Kel. Purwodadi Kec. 

Purwodadi Jawa Tengah/58111

Phone: 62292-423399

Leuwiliang Sub-Branch 

Jl. Raya Jasinga 11A Kel. Cibeber, 

Kec. Leuwiliang Kab Bogor/16640

Phone: 62251-8640297

Manonjaya-Tasikmalaya

Phone: 62265-380510

Surabaya Utara /kertajaya Sub-Branch

Jl. Kertajaya Indah No. 9/F-105 Surabaya/60161

Phone: 6231-5927202

Batu Sub-Branch

Jl. Brantas No.49 Batu-Malang/65314

Phone: 62341-513709

Palimanan Sub-Branch

Jl. Otto Iskandardinata No.503 Palimanan

Phone: 62231-343950

Cibadak Sub-Branch

Jl. Raya Suryakencana RT 03 RW 08, 

Cibadak - Kab. Sukabumi

Phone: 6266-531915

Kemang Pratama Bekasi Sub-branch

Jl. Niaga Raya Blok P No.22C RT 001/021 Kel. Bekasi

Phone: 62254-369755

Wates Sub-Branch

Jl. Kolonel Sugiyono No.3-Wates

Phone: 62274-6657325

Bekasi Ruko Taman Jatimakmur Indah

Ciawi Tasikmalaya Sub-Branch

Karangnunggal Sub-Branch

Phone: 6221-82611045-46

Jl. Perjuangan No.80 Kp.Karanganyar Rt. 04 Rw. 05 Desa 

Jl. Raya Karangnunggal KP.Karangmekar RT/RW 03/09 

Kudus Sub-Branch

Jl. Sunan Kudus No.5 a/509000

Phone: 62291-4249241

Pamanukan Sub-Branch

Jl. Eyang Tirtapraja No.54 Kab.Subang/41254

Phone: 62260-551773

Majalaya Sub-Branch 

Jl. Alun-alun utara/Jl. Tengah komp ruko permata 

majalaya Blok C6/40382

Phone: 6222-85963799

Pakemitan Kec Ciawi Kab. Tasikmalaya/46156

Desa Hegarwangi Kec. Bantarkalong Kab. 

Phone: 62265-455163,455167

Phone: 62265 - 2584571/2584572

Cilacap Sub-Branch

Wonogiri Sub-Branch

Jl. Jend. A Yani No.46 Cilacap/53212

Jalan Ahmad Yani No 66, Wonogiri

Phone: 62282-537929

Jombang Sub-Branch

Phone: 62271-633600

Kawali Sub-Branch

Jl. KH. Wahid Hasyim No.71 Kota Jombang - Jawa 

Jl. Siliwangi No.262, Desa Kawali mukti

Timur/61411

Phone: 62321-878906, 62321-872906

Phone: 62265 791560

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019323

Kepanjen Sub-Branch 

Jl. Kawi Ruko B7, Kepanjen

Phone: 6234 1-379840

Pamekasan Sub-Branch

Jl. Kabupaten No.114

Phone: 62324 333905/62324 333906

Kebumen Sub-Branch

Jl. Ahmad Yani No.20, Kubumen

Phone: 62287 3878168

Mangga Dua Sub-Branch

Cikajang Sub-branch

Jl. Raya Cikajang No. 80 Garut

Phone: 6262-576094

Cilimus Sub-branch

Lawang Sub-branch

Ruko Lawang View Kav 8, JI. Thamrin,Kecamatan Lawang

Phone: 62-341-423540

Purworejo Sub-branch

Jalan Raya Cilimus RT 017/04, Desa Cilimus Kecamatan 

JI. Ahmad Yani no.93, Purworejo

Cilimus, Kabupaten Kuningan

Phone: 62232-615411

Kendal Sub-branch

Jl. Raya Utama No.9 weleri kendal

Phone: 62294-644704

Phone: 62-75-321457

Brebes Sub-branch

Jl. Jenderal Ahmad Yani No 26 F

Phone: 6288-34511421

Karanganyar Sub-branch

Ruko Harco Mangga Dua Blok L. No.5

Wonosari Sub-branch 

Jalan Raya Palur Jurug RT 004/RW 001 Desa Ngringo, Kec. 

Phone: 6221 62306495

Jl. KH. Agus Salim No.71A Wonosari - Kab Gunungkidul

Jaten, Kab. Karanganyar

Phone: 62274-3950673

Phone: 62-271-6882712

 Kelapa Gading Sub-Branch

Jl. Boulevard Barat Ruko MOI Blok I No.15

Purbalingga Sub-branch

Phone: 62 21 29364053 

Kayu Agung Sub-Branch

Jl. Ahmad Yani No.42 Purbalingga

Phone: 62281-895553

Jl. Letnan Muthtar Saleh, Kayuagung, Palembang, 

Sragen Sub-branch

South Sumatra

Phone: 62-711-315828

Klaten Sub-Branch

Jl. Pemuda No. 246 Klaten, solo

Phone: 62-271-633600

Jl. Sukowati No.156 Sragen

Phone: 62271-895015

Bintaro Sub-branch

Jl Kesehatan No 18B, jakarta

Phone: 6221-7374693

Dalem Kaum Cash-Office

Jl Dalam Kaum No. 5 - Kota.Bandung

Phone: 6222-4211906

Batujajar Cash-Office

Jl. Batujajar No.324 Bandung

Phone: 6222-86861018/17/15

Antapani / Suci Cash-Office

Jl. Terusan Jakarta Ruko Pelangi Antapani No. 4 Antapani 

Bandung

Phone: 6222-7279740

Parung Sub-Branch

KCP PROBOLINGGO

Jl. Rayal Parung RT002/RW006, Kacamatan Parung, Kabu-

Ruko Manunggal No. 2, Jl. Soekarno Hatta

Jatinangor Cash-Office

Phone: 6233-54491787

Jl. Raya Jatinangor KM 20.5 KKBI IKOPIN/45363

paten Bogor

Phone: 62-2151-861-9559

Pasuruan Sub-Branch

KCP PANDEGLANG

Jl. Raya Labuan KM 1

Jl. Panglima Sudirman No.45 Ruko I, Pasuruan, Malang

Phone: 6225-35554739

Phone: 62-343-561-4700

Pati Sub-Branch

Jl. Ir. Susato No.40 Pati, Jawa Tengah

Phone: 62-24-352-1906

Sumenep Sub-Brancch

JI. Trunouyo No. 244 Sumenep

Phone: 62-3428-6762234

KCP PASAR ATOM

Jl. Pangampon No. 75

Phone: 6231-3503350

KCP CITRA RAYA

Ruko Cikupa Niaga Mas Blok A No. 12

Phone: 6212-9014270

KCP CAKUNG

Pelabuhan Ratu Sub-Branch

Jl. Jawa Raya Blok A 14 No. 7 (Kawasan Berikat Nusantara)

Jl. Siliwangi Rt/Rw 02/18, Desa Pelabuhan Ratu

Phone: 6214-84556

Phone: 62-266-6249715

KCP PANTAI INDAH KAPUK

Posco Cilegon Sub-branch

Jl. Marina Raya, Rukan Cordoba Blok A Nomor 11

Annex Building Lt. 1 Jl. Afrika No.2 Krakatau Posco 

Phone: 6212-2571768

Phone: 6222-7781587

Darmaraja Cash-Office

Jl. Raya Darmaraja No.253 desa Darmaraja, 

Kec Darmaraja Kab.Sumedang/45372

Phone: 62262-429000,429069,428478

Cililitan Asabri Cash-Office

Jl. Mayjen Sutoyo No.11 Gedung PT Asabri (persero) Jl. 

Cililitan - jakarta Timur/13630

Phone: 6221-80876494

Jatibarang Cash-Office

Jl. Letnan Joni No.178 Kec. 

Jatibarang - Kab Indramayu/45273

Phone: 62834-352911

Pacar Anyar / Taman Topi Cash-Office

Jl. Sawojajar No.12 B, Kota. Bogor

Phone: 62251-8574423

Cilegon/42435

Phone: 62254-369755

KCP CENTRAL PARK

Ruko Garden Shopping Arcade No. 9 A-C

Ciwai bogor / Juanda Cash-Office

Jl. Raya Sukabumi Km 2 Pertokoan MJ Center, Kab. Bogor

Union Square Cikarang Sub-branch

Phone: 6212-9334623

Ruko Union Square Blok A No.6 Lippo Cikarang, 

Cikarang Selatan

Phone: 6221-89909797

Sadang Sub-Branch

Sadang Terminal Square No.07,08,25 Jl. Raya Sadang 

Purwakarta/41181

Phone: 62264-8220180

KCP JEPARA

Jl. Pemuda No. 21 D-E

Phone: 6291-4290507

KCP BANJARNEGARA

Jl. Letjend S Parman No. 29

Phone: 6286-5963716

Phone: 62251-8243874

Ungaran Cash-Office

Ruko permata hijau No.1 Jl. MT Haryono No. 16 

Kel Ungaran Kec Ungaran Barat Kab. Semarang/50511

Phone: 6224-76911017

Serang / pamila CilegonCash-Office 

Jl. Raya Serang- pandeglang KM 11 Lingkungan waru Lor, 

Desa/kel. Kamanisa Kec Curug Kota serang/42117

Phone: 62254-222133

Woori OverviewBusiness OperationsGlobal NetworkFinancial Review324

Gading Serpong Cash-Office 

Woori Bank Brasil Bom Retiro Branch

Kungyangon Branch

Jl. Boulevard Raya Gading Sepong, Ruko Alexandrite 3, 

Rua Tres Rios, 261 Andar 2, Bom Retiro, Sao Paulo SP, Brasil

No 540, Yadanar Pone 2nd St, Kangyi / Magyi Ward, Kung-

No.21, Kabupaten Tangerang

Phone: 62-21-5421-2159

Bojonergoro Cash-Office 

Jl. Untung Suropati Ruko Adipura Block A-11

Phone: 62-353-311271

Surya symantri Cash-Office

Jl. Surya Sumantri No. 06 RT. 05 RW. 04

Phone: 62-22-2021760

Asabri Cash-Office

Jl. Gayungan PTT, No. 43, Surabaya – 60235, 

Gedung Kantor Asabri Surabaya

Phone: 62-31-82517971

KK KEMANG

Kemang Square Lt 2, Unit I-11 & I-12, Jl. 

Kemang Raya No. 3 A

Phone: 6221-22716210

KK CIKANDE

Jl. Raya Jakarta - Serang KM 68, 

Ruko Grand Permata No. 10

Phone: 6225-47951546

Kalasan Cash-Office

JL. Laksda Adisucipto KM.10, Ruko Airport Square 

RT.001 RW.001 Purwomartani, Kalasan, Sleman, 

D.I Yogyakarta 55281

Phone: 6227-44332487

Dalem Kaum Functional Office

JL. Dalem Kaum No.5 Bandung

Phone: 6222- 4233810

Phone: 55-11-3511-3350

Myanmar

Woori Finance Myanmar Plc.

115/A, Pyay Road, Saw Bwar Gyee Kone Ward(10 miles), 

Insein Township Yangon, Myanmar

Phone: 95-01-643798

MingaladonI Branch

115/A, Pyay Road, Saw Bwar Gyee Kone Ward(10 miles), 

Insein Township Yangon, Myanmar

Phone: 95-01-643798

NorthOkkalapa Branch

No. M(56), Thiriyadanar Wholesale Market 

NorthOkkalapa Township, Yangon, Myanmar

Phone: 95-99-6889-2300

MingaladonII Branch

4F, 115/A Pyay Road, Saw Bwar Gyee Kone Ward(10miles), 

lnsein Township, Yangon Myanmar

Phone: 95-1-643798

Nyaungdon Branch

Room No. 103, 1st Street, 5 Quarter, Nyaungdon 

Township, Ayarwaddy, Myanmar

Phone: 95-99-7674-7709

Taikkyi Branch

Room No.9, Natsinkone Road, Ohtan Ward, 

Taikkyi Township, Yangon, Myanmar

Phone: 95-9-7717-81028

Hmawbi I Branch

2F No(26) Tatkyee Kone village, Hmawbi Township, 

Hong Kong

Woori Global Markets Asia Limited

Rooms 1907-1909, 19/F, Gloucester Tower, 

Yangon, Myanmar

Phone: 95-9-974563586

Hmawbi II Branch 

The Landmark, 15 Queen's Road Central, Hong Kong

1F No(26) Tatkyee Kone village, Hmawbi Township, 

Phone: 852-3763-0888

Russia

AO Woori Bank

Yangon, Myanmar

Phone: 95-9-97456395

Maubin I Branch

8th floor., Lotte Plaza, 8, Novinsky Boulevard, 

Plot No(34), No(396), Building 01, Yei Le road, Ward 7, 

Moscow, 121099, Russia

Phone: 7-495-783-9787

Maubine Township, Ayeyarwaddy, Myanmar (2F)

Phone: 95 9 9712 25895

AO Woori Bank Saint-Petersburg Br.

Maubin II Branch

1st Floor, Atlantic City, 126 Savushkina Street, 

Plot No(34), No(396), Building 01, Yei Le road, Ward 7, 

Saint-Petersburg, 197374, Russia

Phone: 7-812-327-9787

Maubine Township, Ayeyarwaddy, Myanmar (1F)

Phone: 95 9 9616 12763

AO Woori Bank Vladivostok Representative Office 

Kawhmu Branch

Vladivostok Business-Center Office No. 614, 

No 192/B, Bogyoke St. South Wd Kawhmu Townshop, 

29, Semenovskaya Str. Vladivostok, 690091, Russia

Yangon

Phone: 7-423-240-7014

Phone: 95 9 9742 91112

Brazil

Woori Bank Brasil

 Insein Branch 

115/A, Pyay Road, Saw Bwar Gyee Kone Ward(10 miles), 

Avenida das Nacoes Unidas, 14,171, Crystal Tower, 

Insein Township Yangon, Myanmar

Conj.803, Vila Gertrudes, 04794-000, Sao Paulo-SP,Brasil

Phone: 95 1 643798

Phone: 55-11-3511-3300

yangon Township, Yangon, Myanmar

Phone: 95 9 975 890019

Zalun Branch 

Bogyok St. Nyaung Pin Zay Ward, Zalun Township, Ayeyar-

wady, Myanmar

Phone: 95 9 960996083

Kyimyindaing Branch

No. 101, Tha Yet Taw(3) Upper St. Tha Yet Taw Ward, 

Kyimyindaing Township, Yangon, Myanmar

Phone: 95 9 960996092

Hinthada I Branch 

No. 49, U Wisarra St. Pha Tar Gyi Ward, 

Hinthada Township, Ayeyardady, Myanmar

Phone: 95 9 960996099

Hlaing Branch 

No. 101, Tha Yet Taw(3) Upper St. Tha Yet Taw Ward, 

Kyimyindaing Township, Yangon, Myanmar

Phone: 95 9 960996089

Hinthada II Branch

No. 93, Nat Maw St. Panbetan Ward, 

Hinthada Township, Ayeyarwady, Myanmar

Phone: 95 9 961010611

Hinthada III Branch

No. 93, Nat Maw St. Panbetan Ward, 

Hinthada Township, Ayeyarwady, Myanmar

Phone: 95 9 961010611

Twantay Branch

No. 49, Bo Kyoke St. Kon Gyan(Middle) Ward, 

Twantay Township, Yangon, Myanmar

Phone: 95 9 961010511

Pyapon I Branch

No. 18C, 8th St. 9th Ward, Pyapon Township, 

Ayeyarwady

Phone: 95 9 950311093

Pyapon II Branch

No. 18C, 8th St. 9th Ward, Pyapon Township, 

Ayeyarwady

Phone: 95 9 950311096

Pantanaw I Branch

No. 1, Sel Myaung St. Myo Kwet Thit 1, 

Pantanaw Township, Ayeyarwady, Myanmar

Phone: 95 9 764433931

Pantanaw II Branch

No. 1, Sel Myaung St. Myo Kwet Thit 1, 

Pantanaw Township, Ayeyarwady, Myanmar

Phone: 95 9 764433932

Gyobingauk I Branch

No. 154, Ashay Myopat St. Pan Tin Ward, 

Gyobingauk Township, Bago, Myanmar

Phone: 95 9 764433935

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019325

Gyobingauk II Branch 

No. 154, Ashay Myopat St. Pan Tin Ward, 

Gyobingauk Township, Bago, Myanmar

Phone: 95 9 764433936

Taungwingyi Branch

No. 174, Ohntaw No. 2 Ward, 

Taungdwingyi Township, Magwey

Phone: 95-9-692687628

CEBU TABUNOK BRANCH

Ground Floor, AGSy Bldg., National Hi-Way, 

Tabunok Talisay City, Cebu

Phone: 63-32-272-2955

Zigon Branch 

Natmauk Branch 

CEBU MANDAUE PACIFIC MALL METRO BRANCH

Hlaing Htate Khaung Tin St. No. 1 Ward, 

No.22, Plot U Paing No.105, East Aung San Ward, 

Ground Floor, Mandaue Pacific Mall Metro 

Zigon Township, Bago, Myanmar

Phone: 95 9 780 113417

Natmauk Township, Magway

Phone: 95-9-891504155

National Highway corner M.B. Fernan Ave. 

Estancia, Ibabao, Mandaue City, Metro Cebu

Phone: 63-32-239-1072

Paungde I Branch 

Nattalin Branch

Plot No. 79, Shwetaung Street, Min Kwet 3, Ward, 

No.52, Apyin Tharzi Street, Tharzi Ward, 

CEBU MAMBALING BRANCH

Paungde Township, Bago, Myanmar

Phone: 95 9 780114012

Paungde II Branch 

Plot No. 79, Shwetaung Street, Min Kwet 3, Ward, 

Paungde Township, Bago, Myanmar

Phone: 95 9 780114068

Lewe I Branch 

No. 17 Plot, Min Wine Yat, No. 4 Ward, 

Lewe Township, Nay Pyi Taw, Myanmar

Phone: 95 9 402187901

Pyinmana I Branch

No. 181, Yarza Htarni St. Aung Thar Yar Ward, 

Pobbathiri Township, Nay Pyi Taw, Myanmar

Phone: 95 9 402187923

Pyinmana II Branch 

No. 181, Yarza Htarni St. Aung Thar Yar Ward, 

Pobbathiri Township, Nay Pyi Taw, Myanmar

Phone: 95 9 402187924

Lewe II Branch 

No. 241, Office Street, Min Wine Yat, No. 4 Ward, 

Lewe Township, Nay Pyi Taw, Myanmar

Phone: 95 9 441580466

Dekkhinathiri Branch

No. Da-2410, Wai Da 10 St. Dekkhinathiri Township, 

Nay Pyi Taw, Myanmar

Phone: 95 9 441580468

Lewe III Branch 

No. 241, Office Street, Min Wine Yat, No. 4 Ward, 

Lewe Township, Nay Pyi Taw, Myanmar

Phone: 95 9 403663020

Takkon I Branch 

No. (ma-127), Yin Mar Street, Area (3), 

Mya Waddy Ward, Takkon Township, Nay Pyi Taw

Phone: 95 9 441473341

Takkon II Branch

No. 93, Thatoeminsaw Yat, Aung Zaya Ward, 

Takkon Township, Nay Pyi Taw

Phone: 95 9 441481276

Ottarathiri Branch

No. Ou-1513, Shwe Nant Thar Ward, 

Ottarathiri Township, Nay Pyi Taw

Phone: 95 9 893642032

Nattalin Township, Bago

Phone: 95-9-773579731

Philippines

Wealth Development Bank 

Taft Financial Center, Cardinal Rosales Avenue, 

Cebu Business Park, Cebu City, Cebu

Phone: 63-32-415-5265

G/F Metro Store Mambaling, Cebu, N. Bacalso Avenue 

corner F. Llamas Street, Basak San Nicolas, Cebu City

Phone: 63-414-4233

TAGBILARAN BANKING CENTER

Ground Floor, No. 15 JS Torralba St., Poblacion 2, 

Tagbilaran City, Bohol

Phone: 63-411-4860

ALABANG BRANCH

Unit 103, South Center Tower Condominium 2206 Market 

Street, Madrigal Business Par Alabang, Muntinlupa City

Phone: 63-2-801-5335

ILOILO BANKING CENTER 

Ground Floor, ACCE Bldg., Mabini Ledesma St., 

Liberation, Iloilo City

Phone: 63-338-4419

ANGELES MARQUEE MALL BRANCH

Ground Floor , Marquee Mall, Don Bonifacio St., 

Pulung Maragul Angeles City, Pampanga

Phone: 63-45-624-0072

LEGAZPI PACIFIC MALL BRANCH

G/F Expansion II, Pacific Mall Legazpi, Landco Business 

Park, F. Imperial Street Cor. Circumferential Road, 

Legazpi City 4500

Phone: 63-52-480-0038

LUCENA PACIFIC MALL BRANCH

Ground Floor L 1-26, Pacific Mall, M.L. Tagarao St. 

Landco Business Park, Brgy. III , Lucena City, Quezon

Phone: 63-42-795-3771

TAGUIG MARKET MARKET BRANCH

Ground Floor, Play Ground Zone, Metro Market Market 

Mall, Mckinley Parkway, Fort Bonifacio Global City, 

Taguig City

Phone: 63-02-889-0275

CEBU AYALA BRANCH 

Ground Floor, Taft Financial Center, Cardinal Rosales  

Avenue, Cebu Business Park, Brgy. Luz, Cebu City

Phone: 63-32-415-4888

CEBU RAMOS BRANCH

Ground Floor, Hilario Chu Bldg., No. 148 F. Ramos St. 

Santa Cruz, Cebu City

Phone: 63-32-412-6302

CEBU CARBON BRANCH 

Ground Floor, M.C. Briones & Plaridel Sts., Cebu City 

Phone: 63-32-416-9077

CEBU MANDAUE BRANCH 

Ground Floor, G/F Meritz Building, A.C. Cortes Ave. 

Ibabao, Mandaue City, Cebu

Phone: 63-343-8144

CAGAYAN DE ORO BANKING CENTER

Ground Floor, Jammin Lui Bldg., corner A.Velez & Gomez Sts. 

Poblacion, Cagayan de Oro City, Misamis Oriental

Phone: 63-88-856-8974

DAVAO BRANCH

Ground Floor, Door 8, 9 & 10 Grand MenSeng Hotel 

Pichon St., 1-E Poblacion, Davao City, Davao del Sur

Phone: 63-82-225-3318

TACLOBAN BRANCH

Sukwan Bldg, corner Real and Burgos Streets, Tacloban City

Phone: 63-053-832-3435

CALOOCAN BRANCH

Rizal Avenue Extension, East Grace Park, 

Caloocan 1400, Metro Manila

Phone: 63-0917-870-7335

GENSAN BRANCH

Gaisano mall, Jose Catolico Sr. Avenue, General Santos City, 

South Cotabato

Phone: 63-083-250-1238

DUMAGUETE BRANCH

1F Jose Building South Road Calindagan, Dumaguete City

Phone: 63-035-523-5532

BACOLOD BRANCH

Lacson-Luzuriaga Streets, Bacolod City, Negros Occidental

Phone: 63-034-447-0227

BUTUAN BRANCH

JC Aquino Ave, corner, Pareja Subdivision, Butuan City, 

Mindanao

Phone: 63-0917-870-7390

Woori OverviewBusiness OperationsGlobal NetworkFinancial Review326

NAGA BRANCH

Ha Nam Branch 

Leuk Daek (Kampong Phnom) Branch Office

Ground Floor, Super Metro Camarines Sur, 

1st and 2nd floor, Tien Loc Building, Commercial Service 

National Road No. 1, Ampil Tuek village, Kampong 

Panganiban Drive, Naga City, Casmarines Sur

Zone 4, Thanh Chau ward, Phu Ly City, 

Phnum commune, Leuk Daek district, Kandal province

Phone: 63-054-881-2836

BAGUIO BRANCH

Ha Nam Province, Vietnam

Phone: 84-266-730-0020

Phone: 087777279

Prey Veng Branch Office 

NRC Building, Abanao Street, Baguio City, Benguet, 

Da Nang Branch 

National Road No 11. Village 8, Sangkat Kampong Leav, 

Cordillera Administrative Region

Phone: 63-074-665-2394

BINONDO BRANCH

Lucky Chinatown Mall, Reina Regente St. Binondo, Manila, 

2nd floor, Phi Long Technology Building, 52 Nguyen Van 

Prey Veng city, Prey Veng province

Linh Road, Nam Duong Ward, Hai Chau District, 

Phone: 010855644

Da Nang City, Vietnam

Phone: 84-236-730-0321

Sithor Kandal Branch Office 

Preaek Sandaek Village Preaek Changkran Commune, Sithor 

National Capital Region

Bien Hoa Branch 

Kandal District Prey Veng Province.

5th Floor, Sonadezi Building, No 1, Road 1, Bien Hoa 1 

Phone: 010855220

Vietnam

Wooribank Vietnam

34F, Keangnam Landmark 72, E6 Pham Hung Road, 

Tu Liem District. Hanoi, Vietnam

Phone: 84-04-7300-6802

Hanoi Branch 

24F, Keangnam Landmark 72, E6 Pham Hung Road, 

Tu Liem District. Hanoi, Vietnam

Phone: 84-4-3831-5281

Hochiminh Branch 

No. 7,8,9, 2nd Floor, Mplaza Saigon, 39 Le Duan St., 

Ben Nghe Ward, Dist. 1, HCMC, Vietnam

Phone: 84-8-3821-9839

Bac Ninh Branch

1-2 Floor Halla Bld, Yen Phong Industrial Zone, 

Yen Trung Commune, Yen Phong District, 

Bac Ninh Province, Vietnam

Phone: 84-222-369-9431

Hai Phong Branch 

NO. 4, Lot 22A, Le Hong Phong Street (Cat Bi Airport New 

Urban Area), Dong Khe Ward, Ngo Quyen District, Hai 

Phong City, Vietnam

Phone: 84-255-730-0101

Thai Nguyen Branch

2nd Floor, Gate 1, Samsung Electronics Vietnam Co.,Ltd. 

Thai Nguyen, Yen Binh Industiral Zone, Dong Tien ward, 

Pho Yen town, Thai Nguyen Province, Vietnam 

Phone: 84-208-730-0010

Binh Duong Branch 

Industrial Zone, An Binh Ward, Bien Hoa City, 

Dong Nai Province, Vietnam

Phone: 84-251-730-0270

Svay Rieng and Svay Chrom Regional Office

Keansang Village, Svay Rieng Commune, 

Svay Rieng City, Svay Rieng Province

Sai Gon Branch 

Phone: 068855973

Ground floor and 8th Floor, E-Town 1 Building, 

no. 364 Cong Hoa St. Ward 13, Tan Binh District, 

Ho Chi Minh City, Vietnam

Phone: 84-28-7300-2710

Vinh Phuc Branch 

1st and 2nd Floor, Bao Quan Hotel, 396 Me Linh Street, 

Lien Bao ward, Vinh Yen City, Vinh Phuc Province, 

Vietnam

Phone: 84-211-730-0010

Cambodia

WB Finance

Preah Sdech Branch Office

Krasang Tong village, Angkor Reach commune, 

Preah Sdach district, Prey Veng province

Phone: 0889201571

Kampong Trabaek Branch Office

Doun Tong village, Prasat commune, 

Kampong Trabaek district, Prey Veng province

Phone: 0886450320

Mesang Branch Office

Vang Villege Chiphouch Commune, 

Mesang District, Prey veng Provinece

Phone: 010855188

Buliding 398, Preah Monivong Blvd, Sangkat Boeun Keng 

Kang 1, Khan Chamkarmon, Phnom Penh 12302, 

Chantrea Branch Office 

Kingdom of Cambodia

Phnom Penh Head Office 

Lot No. 398, Monivong Blvd., Sangkat Beung Keng Kang 1, 

khan Chamkar Mon, Phnom Penh.

Phone: 023969269

Kandal Regional Office

#240, National Road 2, Krapeu Ha Village, 

Thnal Cheat Village, Sangkat Chrok Mates, 

Bavith City, Svay Rieng province 

Phone: 0889204613

Romeashek Branch Office 

Tatrav Village, Kampong Trach Commune, 

Romeashek District, Svayreing province

Phone: 0884831787

Sangkat Preak Ruessei, Ta Khmao City, Kandal Province

Kampong Ro Branch Office 

Phone: 087634444

Sa'ang Branch Office

Svay Anat Village, Nhor Commune, 

Kampong Rou District, Svay Rieng Province

Phone: 0889204643

National Road no.21, Preaek Run village, 

Preaek Koy commune, S'ang district, Kandal province

Rumduol Branch Office 

10th Floor, Becamex Building, No.230, Binh Duong boule-

vard, Thu Dau Mot City, Binh Duong Province, Vietnam

Phone: 087777993

Phone: 84-274-222-2631

Kien Svay Branch Office

National Road no.1, Tuol Tnaot village, Kaki commune, 

Kien Svay district, Kandal province

Phone: 087777488

Kandal Stueng Branch Office 

#86, National Road no. 2, Preaek Roka village, 

Chak Village, Kampong Chak commune Rumduol 

District Svay Rieng Province

Phone: 0889204641

Takeo Regional Office 

National Road No. 2, Thnorl bek village, 

Sangkat Roka Krao, Doun Kaev city, Takeo province

Phone: 015493888

Preaek Roka Commune, Kandal Stueng district, 

Bati Branch Office 

Kandal province

Phone: 087777132

National Road no. 2, Smau Khnhei village, 

Trapeang Sab commune, Bati district, Takeo province

Phone: 0884839823

Phu My Hung Transaction Office

Unit SA-01, Riverpark Residence Complex, 

341 Ha Huy Tap Street, Tan Phong Ward, District 7, 

Ho Chi Minh City, Vietnam

Phone: 84-28-7303-0510

Dong Nai Branch 

Ton Duc Thang road, Nhon Trach 3 Industrial Zone, 

Phase1, Hiep Phuoc, ward, Nhon Trach district, 

Dong Nai Provincem Vietnam

Phone: 84-251-730-0370

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019327

Tramkok Branch Office 

Korng Pisey Branch Office 

Phnum Kravanh Branch Office

Prey Rumdeng Village, Angk Ta Saom Commune, 

Tuol Ta Sokh Village, Saen Die Commune, 

Pich Ban Village, Leach Commune, Phnum Kravanh  

Tram Kak District, Takeo province

Samraong Tong District, Kampong Speu Province

District, Pursat Province 

Phone: 060855213

Phone: 068855662

Phone: 0884845057

Kirivong Branch Office

Oudong-1 Branch Office

Veal Veaeng Branch Office

Po Khvet Village, Phrah Bat Choan Chum Commune, 

Bat Doeung village, Khsem Khsan commune, 

Pramaoy village, Pramaoy commune, 

Kirivong District, Takeo Province

Phone: 060855886

Oudongk district, Kampong Speu province

Veal Veaeng district, Pursat province

Phone: 060855776

Phone: 0884845556

Koh Andaet Branch Office 

Kraing Chek (Oudong II) Branch Office

Kampong Thom Regional Office 

Prey Malong Khang Tbong Village, Prey Khla commune, 

Ta Ni village, Krang Chek Commune, 

House #009 Group 01 National Road no. 6, 

Koh Andaet district, Takeo province

Odongk District, Kampong Speu province

Stueng Saen Village, Sangkat Kampong Krabao, 

Phone: 0884839711

Phone: 0884839856

Stoung Sen City and Kampong Thom Province

Samraong Branch Office 

Thporng Branch Office 

Krang Lang Village, Cheung Kuon  Commune, 

Tranh Veaeng Village, Prambei Mum Commune, 

Romlong Branch Office

Samraong District, Takeo province

Thpong District, Kampong Speu Province

Rom Chek Village,Treal Commune, Baray District, 

Phone: 067855333

Phone: 0888551219

Prey Kabas Branch Office 

Phone: 0884839945

Oral Branch Office 

Kompong Thom Province

Phone: 060855388

#408, St 108, Prey Lavea Ket Village, 

Phsar Kontourt village, Sangkea Sartorb Commune, 

Stoung Branch Office

Prey Lavea Commune,Prey Kabas district, Takeo povince

Oral district, Kampong Speu province.

National Road no. 6, Leap Tong village, Kampong Chen 

Phone: 0884839908

Phone: 066574593

Tboung commune, Stoung district, Kampong Thom province

Kampot (Chhouk) Regional Office 

Phnum Sruoch Branch Office

National Road no. 3, Damnak Toap Khang Tboung village, 

Krang Khcheay village, Tang Sya commune, 

Baray Branch Office 

Krang Snay commune, Chhuk  district, Kampot province

Phnum Sruoch district, Kampong Speu province

Prey Ta Trav Village, Balang Commune, Baray District, 

Phone: 0884836778

Phone: 0974855014

Phone: 0884837957

Banteay Meas Branch Office 

Tuek Phors Branch Office 

Kampong Thom Province 

Phone: 0713855039

Samrong village, Samrong Krom commune, 

Srae Ta Chey Vallage, Akphivoadth Communce, 

Sandan Branch Office

Banteay Meas district, Kampot province

Tuek Phos District, Kampong Chhnang Province

Toekmleang village, Sandan commune, Sandan district, 

Phone: 0884844237

Phone: 087777010

Kampong Thom province

Phone: 0884827690

Angkor Chey Branch Office 

Kampong Chhnang Regional Office

Pral Village, Tani Commune, Angkor Chey District, 

National Road no.5, Tuol Kralanh village, Sangkat 

Prasat Sambour Branch Office

Kampot Province 

Phone: 060855085

Kampong Trach Branch Office 

Kampong Chhnang , Kampong Chhnang city, 

Sambo Village ,Sambo commune, 

Kampong Chhnang province

Phone: 0974855006

Prasat Sambour district, Kampong Thom province

Phone: 0884836883

Kampong Trach Ti Muoy Village, Kampong Trach Khang 

Kampong Leaeng Branch Office 

Chamka Loeu Branch Office 

Kaeut Commune, Kampong Trach District, 

Kampong Boeng village, Kampong Hau commune, 

Thnol Bek Lech Village, Svay Tearb Commune, 

Kampot Province

Phone: 060855075

Kampong Leng district, Kampong Chhnang province

Chamkar Loeu District, Kampong Cham Province. 

Phone: 090855763

Phone: 0888472236

Kampong Som Branch Office

Village no. 03, Sangkat Lak 02, Quarter, 

Metapheap Ward, Preah Sihanouk City

Phone: 068855997

Sre Ambel Branch Office 

Trapeang village, Sre Ambel commune, 

Sre Ambel district, Koh Kong province

Phone: 0884837124

Basedth Branch Office

Kampong Tralach Branch Office 

Battambang Regional Office 

Soben Village, Peani Commune, Kampong Tralach 

#99, No. 03, Mphey Osakphea village, Sangkat Svay Pao, 

District, Kampong Chhnang Province

Battambang city, Battambang province

Phone: 090855820

Phone: 066855022

Boribour Branch Office 

Banan Branch Office

Cheung Khnar Village, Ponley Communce, 

Banan Village Kantueu Pir Commune, 

Boribour District, Kampong Chhnang Province

Banan District, Battambang Province

Phone: 0886007498

Pursat Branch Office

Phone: 010855775

Ratanak Mondul Branch Office 

Slab Leaeng village, Svay Rompea commune, 

#475, National Road 5, Krang Pophleak Village, 

#34, Sdau village, Sdau Commune, 

Basedth district, Kampong Speu province

Svay At Commune, Pursat District, Pursat province

Rotonak Mondol distrcit, Battambang province

Phone: 0884874229

Phone: 0886007540

Phone: 010855977

Kampong Speu Regional Office 

Krakor Branch Office

Moung Ruessei Branch Office

# 85, national road #04, Borei Kammeakkar Village, Rokar 

National Road 5, Phsar village,Anlong Tnaot commune, Kra-

Pou Muoy Village,Kear Commune, 

Thum Commune/Sangkat, Chbar Mon 

kor district, Pursat province

Moung Ruessei District, Battambang Province

Municipality/District/Khan, Kampong Speu Province

Phone: 0884838011

Phone: 069855585

Phone: 066746666

Woori OverviewBusiness OperationsGlobal NetworkFinancial Review328

Bakan Branch Office

Chulkiri Branch Office

Bavel Branch Office

Khnach Romeas Village, Beung Khnar Commune, 

Prey Kri Tbong Village, Prey Kri commune, 

#15, st. Aksor Te, Bavel 1village, Bavel commune, 

Bakan District, Pursat Province

Phone: 0886007538

Chulkiri district, Kampong Chhnang province

Bavel district, Battambang province

Phone: 0884839707

Phone: 090281942

Pailin Branch Office

Tbong Khmom Branch Office 

Phnom Proek Branch Office

O'Tapuk Le village, Pailin commune, Pailin city, 

National Road no. 7, Cheung Lang village, 

Phnum Toch village, Pech Chenda commune, 

Pailin province

Phone: 0884873724

Sangkat Suong, Suong city, Kampong Cham province

Phnum Proek district, Battambang province

Phone: 0886007526

Phone: 090855342

Samlout Branch Office 

Ou Tontuem village, Ta sanh commune, 

Samlout district, Battambang province

Phone: 0884873767

Kamrieng Branch Office 

Dong Village, Boeng Reang Commune, 

Kamrieng District, Battambang Province

Phone: 090309180

Preah Vihear Regional Office 

Koh Sotin Branch Office 

Siem Reap Regional Office 

Phsar Thmey Village, Pearm Pror Thnours Commune, Koh 

#76, National Road no. 6, Chong Kao Sou village, 

Sotin District, Kampong Cham Province

Sangkat Slor Kram, Siem Reap city, Siem Reap province

Phone: 0883031098

Phone: 0884845477

Ponhea Kraek Branch Office

Puok Branch Office

National Road no. 7, Peao Srok village, 

Puok Chas Village, Puok Commune, Puok District, 

Kaong Kang commune, Ponhea Kraek district, 

Thbong Khmom province

Phone: 0979111030

Siem Reap Province

Phone: 0884836879

Srey Snom Branch Office 

Lor Et village, Sangkat Kampong Branak, 

Kratie Regional Office

Chroy Neang Nguon village, Chroy Neang Nguon commune, 

Preah Vihea city, Preah Vihea province 

Oreussey Village, Kratie Ward, Kratie City, 

Srey Snam district, Siem Reap province

Phone: 0884488844

Kuleaen Branch Office 

Kratie Province

Phone: 0888848041

Kuleaen Tboung Village, Kuleaen Tboung commune, 

Chhloung Branch Office

Phone: 060270442

Angkor Chum Branch Office

Kbal Cham Village,Char Chhuk commune, 

Kuleaen district, Preah Vihear province

Chrouy Thma Kraom village, Chhloung commune, 

Angkor Chum District, Siem Reap Province.

Phone: 0886007523

Chhloung district, Kratie province

Phone: 087555476

Sangkum Thmey Satellite Office 

Tbeang Village, Chamraeun commune, 

Snuol Branch Office

Sangkom Thmei district, Preah Vihear province

Kbal Snuol Village, Snuol Commune, 

Phone: 0888816546

Phone: 060855749

Rovieng Branch Office

Snuol District, Kratie Province

Phone: 0884818019

Samraong Chong Kal Branch Office

at Doun Kaen Village, Samraong Commune, 

Samraong  District, Oddar Meanchey province

Phone: 087666741

Chi Kraeng Branch Office 

Tang Trak Village, Robieb commune, Rovieng District, 

Keo Sema Branch Office 

#079, Group 01, Kampong Kdey1 Village, Kampong Kdey 

Preah Vihear Province

Phone: 0884845242

Trapaing Prasat Branch Office 

Ou Arm Village, Sre Khtom Commune, 

Commune, Chikrek District, Siem Reap Province.

Keo Sema District, Mondol Kiri Province 

Phone: 087555474

Phone: 0884818026

Preah Net Preah Branch Office

Trapeang Prasat Village, Trapeang Prasat commune, 

Dambae Branch Office

National Road 6, Phnum Chonhcheang village, 

Trapeang Prasat District, Oddar Meanchey Province

National Road no. 73,Thnal village, Dambae commune, 

Chob Veari commune, Preah Netr Preah district, 

Phone: 0884845248

Dambae district, Kampong Cham province

Banteay Mean Chey province

Choam Khsant Branch Office 

Phone: 0884843373

Phone: 060855553

National Road 69B, Choam Khsant village, 

Memot Branch Office

Phnom Penh (Tuol Kork) Regional Office 

Choam Khsant commune, Choam Khsant district, 

Masin Tuek Village, Memot Cummune, 

#152B2, St 516, 13 Village, Sangkat Boeung Kork 1, 

Preah Vihear province

Phone: 0884845291

Memot District, Kampong Cham Province

Khan Toulkork, Phnom Penh. 

Phone: 0884381224

Phone: 0719833384

Kampong Cham Regional Office 

National Road 7, village Boeng Snay, 

Banteay Mean Chey Regional Office 

Stueng Mean Chey Branch Office

National Road no.6, Kampong Svay village, 

No. 19 and 21 EoE1, Street Veng Sreng, Group 1, 

Kampong Cham city, Kampong Cham province

Sangkat Kampong Svay, Serei Saophoan city, 

Ruessei Commune, Sangkat Stueng Mean Chey, 

Phone: 0884840089

Prey Chhor Branch Office 

Banteay Mean Chey province

Phone: 0884838900

Khan Mean Chey,   Phnom Penh 

Phone: 087888277

Doun Die village, Chrey Vean commune, 

Ou Chrov Branch Office 

Punhea Lueu Branch Office 

Prey Chhor district, Kampong Cham province

#15A, National Road no.5, Palilai village, Sangkat Paoy 

#87, National Road No. 5, Tep Pranom village, Vihea 

Phone: 0884842218

Paet, Paoy Paet city, Banteay Mean Chey province

Luong commune, Ponhea Lueu district, Kandal province

Phone: 0884845706

Phone: 0884843228

Stoeung Trang Branch Office

Tnaot Ta Say Village, Preak Kak Commune, 

Thma Puok Branch Office

Mukh Kampoul Branch Office

Stueng Trang District, Kampong Cham Province.

Kasen village, Thma Puok commune, Thma Puok district, 

La Edth Village, Preaek Dambang Commune, 

Phone: 0884842804

Bantey Mean Chey province

Phone: 0884839749

Mukh Kampul District, Kandal Province

Phone: 0884842169

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019329

Khsach Kandal (Preaek Tameak) Branch Office

Khemarak Phoumin Branch

Ang Snoul Branch 

Knong village, Preaek Tameak commune, 

Street Khemara Phoumin, Group 7, Phum Ti Pir Village, 

House No 183, National Road 4, Trapeang Krasang Village, 

Khsach Kandal district, Kandal province

Sangkat Smach Mean Chey, Khemara Phoumin 

Baek Chan Commune, Angk Snuol District, Kandal Province

Phone: 0884842027

Svay Pak Branch Office 

Municipality, Koh Kong Province

Phone: 855-88-8558025

Phone: 855-023-999-355

Phsar Depo Branch 

National Road No. 5, Lu Village Svay Pak, 

Cheungprey Branch

House No 138D, St 215, Sangkat Veal Vong, 

Khan Russey Keo, Phnom Penh

Phone: 0884845604

Chaom Chau Branch Office 

National Road No.6 Skon Village, Soutlib Commune, 

Khan Prampir Meakkakra, Phnom Penh

Cheung Prey District, Kampong Cham Province

Phone: 855-23-900-455

Phone: 855-97-6447373

AreyKshat Branch

Prey Svay Village, Sangkat Chaom Chau, 

Krolkor Branch

House No 76, Road No.380, Preaek Lvea Village, 

Khan Pur SenChey, Phnom Penh

Phone: 0884840208

Chruoy Changvar Branch Office 

St 1 Thlok Village, Kraol kou Commune, 

Preaek Ta Kov Commune , Khsach Kandal District, 

Svay Chrum District, Svay Rieng Province

Phone: 855-87-666945

Kandal Province

Phone: 855-24 900-488

lot No. A-01, Street 6A, Phum 3, Sangkat Chrouy Chang Var, 

Peraing Branch 

S'ang Branch

Khan Chroy Chang Var, Phom Penh City

National Road No.8, Snay Pol Village, Roka Commune, Pea 

House No 154, National Road 21, Preaek Khsev Village, Rokar 

Phone: 0884841986

Srey Sonthor Branch Office 

Santey village, Preaek Po commune, 

Srey Sonthor district, Kampong Cham

Phone: 0884845245

Ratanakiri Regional Office 

Reang District, PreyVeng Provice

Phone: 855-81-709967

Khpos Commune, S'ang District, Kandal Province

Phone: 855-24 901-455

Prey Nop Branch 

Steung Meanchey Branch 

Road No.4 Veal Meas Village, Veal Renh Commune, 

House No 19A, Samdech Preah Monireth Blvd, 

Prey Nop District, Preah Sihanouk Province

Phum Domnak Thum, Sangkat Stueng Meanchey 2, 

Phone: 855-68-855997

Khan Meanchey, Phnom Penh

Phone: 855 23 901 345

Chey Chumnas Village, sangkat Labanseak, 

Baphnom Branch

City Banlung, Ratanakiri Province 

#022 St317 Chheu Kach Village, Chheu Kach Commune, Ba 

Chom Chao Branch 

Phone: 0884830845

phnom Distirict, Prey Veng Province

House No 4A, Veng Sreng Blvd, Phum Chrey Kaong, 

Phone: 855-93-855773

Sangkat Chaom Chau 2, Khan Pur Senchey, Phnom Penh

Stoeung Treng Branch Office 

Spean Thmor Village, Stoeung Treng Commune, Stoeung 

Koh Thom Branch

Phone: 855 23 901 355

Treng District Stoeung Treng Province

Kampong Svay Kraom Village, Preaek Thmei Commune, Koh 

Char Ampov Branch 

Phone: 0713261010

Koh Nhek Branch Office 

Thom District, Kandal Province

Phone: 855-87-777985

House No 610B, National road No 1, Deum Slaeng Village, 

Sangkat Chbar Ampov Ti Pir, Khan Chbar Ampov, Phnom Penh

Phone: 855 023 999 026

Reangsei village, Srae Sangkum commune, 

Woori Finance Cambodia Plc. 

Kaoh Nheaek district, Mondul Kiri province

Building No. 119B, Street271, Sangkat Phsar Doeum 

Toul Kork Branch 

Phone: 0713855124

Borkeo Branch Office

Phum Muoy village, La Minh Commune, 

Bar Kaev District, Ratanakiri Province, 

Phone: 0713260505

Saen Monourom Branch Office 

Thkov Khan Chamkarmon, Phnom Penh.

House No 1C, St 355, Phum 1, Sangkat Boeng Kak Ti Muoy, 

Phone: 855-23-999-661

Russey Keo Branch 

Khan Tuol Kouk, Phnom Penh

Phone: 855 023 999 025

House No 1A, National Road 5, Phum Kraol Kou, Sangkat 

Chamkar Doung Branch 

Kilomet Lekh Prammuoy, Khan Russey Keo, Phnom Penh.

House No 2039, St 217, Ta lei Village, Sangkat Dangkao, 

Phone: 855-23-999-664

Khan Dangkao, Phnom Penh

Phone: 855 023 999 027

Chambak Village, Spean Mean Chey Commune, 

Pursenchey Branch

Saen Monourom District, Mondul Kiri Province

House No 6A, Russian Federation Blvd, Phum Ta Ngoun, 

Kampongspeu Branch 

Sangkat Kakab, Khan Pur Senchey, Phnom Penh.

House No 751, National Highway No 4, Chambak Village, 

Phone: 855-23-999-803

Voa Sar Commune, Samraong Tong District, 

Kampong Bay Khang Cheung Village, Kampong Bay Sang-

Kean svay Branch 

Kampong Speu Province

Phone: 855 025 900 555

House No. 330, National Road 1, Toul Tnaot village,  

Korkir Communce, Kien Svay district, Kandal province

Pshar Dey Huy Branch 

Phone: 855-23-720-632

House No. 11, Phnom Penh-Hanoi Friendship Blv (1019), 

Phone: 0713855100

Kampot Branch 

kat, Kampot City, Kampot Province

Phone: 855-68-435555

Kamchaymear Branch 

National Road No. 8, Tean Phleung Village, 

Takhmao Branch 

Smaong Khang Cheung Commune, 

Building No. 31, National Road 2, Ta Khmau village,  

Kamchay Mear District, Prey Veng Province

Sangkat Ta Khmau, Krong Ta Khmau, Kandal Province

Roung Chakr Village , Sangkat Kouk Kleang, 

Khan Saensokh, Phnom Penh

Phone: 855 023 900 466

Phone: 855-10-855747

Phone: 855-24-998-333

Kandal Stueng Branch 

Thmakoul Branch

National Road No. 5, Paoy Yong Village, 

Ta Pung Commune, Thma Koul District, 

Battambang Province

Phone: 855-69-855755

PrekPhnov Branch

National Road 5, Phum Kandal, Sangkat Preaek Phnov, 

Kandal Stueng District, Kandal Province

Phone: 855 024 900 066

Land No. 5, St. 38, Svay Ming Village, Barku Commune, 

Khan Preae Phnov, Phnom Penh

Phone: 855-23-900-345

Woori OverviewBusiness OperationsGlobal NetworkFinancial Review330

Odongk Branch

National Road No. 5, Mlu Meun Village, Phsar Daek Com-

mune, Ponhea Lueu District, Kandal Province

Overseas Branch

Patheingyi Branch

Phone: 855 024 900 077

Mukh Kampul Branch 

House No 271, National Road 6A, Kraom Village, 

Preaek Anhchanh Commune, Mukh Kampul District, 

Kandal Province.

Phone: 855 024 900 099

Europe

Woori Bank Europe 

MesseTurm, 29th floor, Friedrich-Ebert-Anlage 49, 60308, 

Frankfurt am Main, Germany

Phone: +49(0)69 299 254 0

Overseas Office

Malaysia

Woori Bank Kuala Lumpur Representative Office 

Unit 4129/4130, 41/F, Vista Tower, 

The Intermark 182 Jalan Tun Razak, 

Kuala Lumpur 50400, Malaysia

Phone: 60-3-2163-8288

Myanmar

Woori Bank Yangon, Myanmar Office 

No.115(A) First Floor), Pyay Road, 10 Miles, 

Insein Township, Yangon, Myanmar

Phone: 95-01-646951

Poland

Woori Bank Poland Represetative Office 

Uniwersytecka 13, 40-007, Katowice, Poland

Phone: 48-323-076-417

No. 19, 58st, Between 19th and 20th street, A Nate Taw 

Quarter, Aungmyaytharzan Township, Mandalay

Phone: +95-9405243993

Kyaukse Branch

No. 83, Tal Soe Gate, Aye Mya Kyi Lin(East)Ward, 

Railway Parallel Street, Kyaukse Township, Mandalay

Phone: +95-9400208422

Tharyarwaddy Branch

No. 204 , Yangon-Pyi Street(Lan Ma Taw) Middle Ward, 

Thone Sae, Tharyarwaddy Township, Bago

Phone: +95-9400230933

Madaya Branch

No. 2/1203, Yinn Mar Street , No. 2 Ward, 

Madaya Township, Mandalay

Phone: +95-9400208299

Pyin Oo Lwin Branch

No. 2, 28th Street, Thumingalar, near Bazarr and Thumin-

galar Football Studium, In Front of Thumingalar Chapel, 

Pyin Oo Lwin Township, Mandalay

Phone: +95-9443365122

Wundwin Branch

No. 3, Myoma Ward, Myoma Street, 

Wundwin Township, Mandalay

Phone: +95-9255450099

Kume Branch

TharyarAye Ward, Yangon-Mandalay Highway Road, 

Near by B.E.H.S, Kume Township, Mandalay

Phone: +95-9251902656

Pakokku Branch

Corner of 4th Street and Myaing Street, Ward 11, Pakokku 

Township, Magway

Phone: +95-9251902655

Letpadan Branch

No. 36, Bo Phone Myint Street, Ma Au Kone Ward, 

Letpadan Township, Bago

Phone: +95-9256923758

Yamethin Branch

No. 179, Khwar Nyo Street, Thilawa-1 Ward, 

Woori Card  
(Tutu Finance_WCI Myanmar) 

Yamethin Township, Mandalay 

Phone: +95-9898291199

Head Office

Shwebo Branch

Room 8, Block 6, Mingalar Mandalay, Between Thazin Street 

and Ngu Shwe Wah Street, 73rd Street, 

Chanmyatharsi Township, Mandalay

Phone: +95-22000219

Overseas Office

Yangon Office

Near by No.10 Kone Baung Market, Tap Myo Taung 3 Lane, 

Kyae Lat Office Street, Shwe Bo Township, Sagging

Phone: +95-9899948011

Kanbalu Branch

No. 4 Ward, Near Myoma Market, 

Southern Part of Main Road, Kanbalu Township, Sagaing

Phone: +95-9266362426

Yesagyo Branch

No. 386/R 8, Sa Ward, Thudamar Street, 

No. 45, Pinlone Road, No.3 Ward, 

North Okkalapa Township, Yangon

Phone: +95-9420146551

Yesagyo Township, Magway

Phone: +95-9446944080

Salin Branch

No. 69/70, Maharthamainhtaw Streets, 

Pahtoephyu Quarter, Salin Township, Magway

Phone: +95-9409701392

Pwintbyu Branch

No.1, Kantkaw Street, Ahlaepai Quarter, 

Pwintbyu Township, Magway

Phone: +95-9406030200

Thazi Branch

No. 111, Ward-4, Htain Kan Quarter, 

Tharzi Township, Mandalay

Phone: +95-9407217185

Pyawbwe Branch

No. 50, Ward-159, Yan Aung Streets, Shwe Pyi Yan Lone 

Quarter, Pyawbwe Township, Mandalay 

Phone: +95-9407217186

Taungtha Branch

No. 4/94, No.4 Quarter, 9th Street, 

Taungtha Township, Mandalay 

Phone: +95-9406030201

Kyaukpadaung Branch

Poppa-Myingyan Road, Nearby No.1 Bridge, 

Northern Pyi Taw Thar Quarter, 

Kyaukpadaung Township, Mandalay

Phone: +95-9964434368

Chanmyathazi Branch

No. Sa-6, Owner No. 53-Ka, Myothit 2 Ward, Between 

69th and 70th street, Between KhaingShweWah street & 

ZalattWah Street, Chanmyathazi Township, Mandalay

Phone: +95-9977579424

Khin-U Branch

No. 353/354, Beside of Yae U-Khin U Road, 

Mya Kan Thar Quarter, Khin-U Township, Sagaing 

Phone: +95-9894747433

Sagaing Branch

Owner No. 2, No.4 Ward, Ad Choke Su Street, 

Ad Choke Su Quarter, Moe Zar Township, Sagaing

Phone: +95-9966767133

Myinmu Branch

No. 3/301, Kann Nar Street, Min Ye Kyaw Swar Ward, 

Myinmu Township, Sagaing

Phone: +95-9984998602

Woori Asset Management

Vietnam

Overseas Office

Woori Asset Management Hochiminh Representative Office 

Suite 615-4, MeLinh Point, 2 Ngo Duc ke st., dist.1, HCMC.

Phone: (84-28)-3520-2811

WOORI FINANCIAL GROUP  ANNUAL REPORT 2019Contact Information

Directed by Ko, Hyunsoo
Manager & IR Officer

Investor Relations Department, Woori Financial Group

Tel: 82-2-2125-2055

hyunsoo.ko@woorifg.com

Designed by Reddot Branding
Tel: 82-2-584-0418

51, Sogong-ro(203, Hoehyeon-dong 1-ga),  
Jung-gu, Seoul, 04632, Korea
Tel. 82+2-2125-2000   www.woorifg.com