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Woori Financial Group Inc.

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FY2020 Annual Report · Woori Financial Group Inc.
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ANNUAL REPORT 2020

Woori Bank

Woori Card

Woori
Financial Capital

Woori
Investment Bank

Woori
Asset Trust

Woori Asset
Management

Woori
Savings Bank

Woori Credit
Information

Woori
Fund Service

Woori Private 
Equity Asset 
Management

Woori
GlobalAsset
Management

Woori Finance 
Information 
System

Woori Finance
Research Institute

THE FIRST CHOICE 
IN FINANCE

Woori Financial Group, which has proclaimed ‘The First Choice in 

Finance’ as its new slogan for the year 2021, is striving to be the most 

trusted and admired corporate group in the financial sector. 

The Group has been contributing to the efforts toward recovery from 

the COVID-19 pandemic and its ensuing challenges since late 2019 

by offering financial and non-financial assistance to various parts of 

society, while maintaining one of the best levels of financial soundness 

in the industry. 

While managing performance in its primary businesses in the financial 

sector, environmentally conscious efforts have also been put forth 

to help create an eco-friendly society. Accordingly, the Group has 

been spearheading the efforts to tackle climate change since the 

proclamation of “2050 Carbon Neutral Financial Group” in 2020.  

Woori Financial Group, which is faithfully fulfilling role and responsibility 

as a reliable and competent financial group, is committed to growing 

together with local communities and creating a better tomorrow with its 

customers. 

WOORI FINANCIAL GROUP
ANNUAL REPORT 2020 

Web, Page

Video link

This report has been published as an interactive PDF and online 

website, allowing readers to move quickly and easily to pages 

in the report, and including shortcuts to related web pages and 

video clips.

INTRO

004

006

008

010

SYNERGY GROWTH

DIGITAL INNOVATION

ESG REINFORCEMENT

RESPONSE TO COVID-19

WOORI OVERVIEW

012

014 

016 

018 

020 

023 

027 

028 

Message from the CEO

Board of Directors

Financial Highlights

Group Vision & Strategy

Corporate Governance

2020 News Highlights

Business Portfolio

Synergy Promotion

030 

Digital Innovation

032 

Global Business

035 

038 

040 

ESG Management

Risk Management

Social Responsibility

BUSINESS OPERATIONS

046 

Woori Bank

072 

Woori Card

074 

076 

Woori Financial Capital

Woori Investment Bank

078  

Woori Asset Trust 

080 

082 

084 

086 

087 

089 

091 

092 

Woori Asset Management

Woori Savings Bank

Woori Credit Information

Woori Fund Service 

Woori Private Equity Asset Management

Woori Global Asset Management

Woori Finance Information System

Woori Finance Research Institute

FINANCIAL REVIEW

094

124

184

Management’s Discussion and Analysis

Separate Financial Statements

Consolidated Financial Statements

353

Global Network

WOORI FINANCIAL GROUP ANNUAL REPORT 2020  

INTRO

WOORI OVERVIEW

BUSINESS OPERATIONS

FINANCIAL REVIEW

First Choice of Tomorrow  
SYNERGY GROWTH

Woori Financial Group has been expanding the areas of synergy creation by adding subsidiaries since its establishment 

in January 2019. In order to continually build its capacity as a financial group, it is encouraging collaboration among its 

subsidiaries, promoting new business areas for synergy creation, offering advanced financial services and endeavoring 

to maximize profit. The Synergy Council, in which the Group and all its thirteen subsidiaries participate, plans new 

businesses and carries out joint marketing campaigns to maximize synergy and generating additional profits, in 

addition to seeking measures to reduce costs. 

more infomation

Business Portfolio  p.027

Synergy Promotion  p.028

Newly added in 2020

Woori
Savings 
Bank

Video link

This video introducing  

a new vision of 

Woori Financial Group

004

Strengthen the 

Woori
Financial
Capital

group's business portfolio 

and expand its growth base 

by adding non-banking subsidiaries

New Group Vision

INNOVATE TODAY, 
CREATE TOMORROW

Business Portfolio

Added to direct subsidiaries in 2019

005

WOORI FINANCIAL GROUP ANNUAL REPORT 2020  

INTRO

WOORI OVERVIEW

BUSINESS OPERATIONS

FINANCIAL REVIEW

First Choice in Digital Finance
DIGITAL INNOVATION 

To achieve digital innovation as quickly as possible, Woori Financial Group has established a digital system 

in relation to its vision, organization and tasks by setting a digital control tower and set forth 3 goals, 10 

implementation tasks and 40 innovation tasks to realize the vision. Based on the digital transformation policy 

established in 2020, Woori Financial Group will make a giant leap to become the No. 1 digital financial group in 

Digital Slogan

Digital First, 
Change Everything

the world in 2021. 

more infomation

Digital Innovation  p.030

Digital Banking(Woori Bank)  p.053

Digital Vision

DIGITAL FOR
BETTER LIFE

Number of People Using Woori’s Digital Platform

(as of December 31, 2020)

5.03 million 

*  The sum of digital platform users of Woori WON Banking and 

Corporate Woori WON Banking

006

007

WOORI FINANCIAL GROUP ANNUAL REPORT 2020  

INTRO

WOORI OVERVIEW

BUSINESS OPERATIONS

FINANCIAL REVIEW

First Choice for ESG Management
ESG REINFORCEMENT 

The recent trend seen across the world is the increasing emphasis placed on non-financial performance of 

companies centering on sustainability, such as environmental protection activities, CSR management and 

transparent management. Along with this, ESG management has become crucial, which is evidenced by the 

fact that institutional investors are considering ESG when making investment decisions. In consideration of 

this new paradigm, Woori Financial Group has established an ESG strategy to pursue sustainable growth and 

set up an ESG management system to integrate the ESG framework into its corporate culture. 

more infomation

ESG Management p.035

Nov. 2019 

Jan. 2020 

Dec. 2020 

Jan. 2021

Joined the UNEP FI

Signed the PRB

Declared to end 
coal finance

Declared support for
the CDP and TCFD

Woori Financial Group ESG Management Principles

Principle 1 : Alignment

Principle 2 : Impact & Target setting

Principle 3 : Customer

We will align our business strategy to be 

We will continuously increase our positive 

We will work responsibly with our clients 

consistent with and contribute to individu-

impacts while reducing the negative im-

and  our  customers  to  encourage  sus-

als' needs and society's goals, as expressed 

pacts on, and managing the risks to, people 

tainable practices and enable economic 

in the Sustainable Development Goals, the 

and environment resulting from our activi-

activities that create shared prosperity for 

Paris Climate Agreement and relevant na-

ties, products and services. To this end, we 

current and future generations.

tional and regional frameworks.

will set and publish targets where we can 

have the most significant impacts.

Principle 4 : Stakeholders

Principle 5 : Governance & Culture

We will proactively and responsibly consult, 

We will implement our commitment to 

engage and partner with relevant stake-

these Principles through effective gover-

Principle 6 : Transparency & Accountability

We will periodically review our individual 

and collective implementation of these 

Principles and be transparent about and ac-

countable for positive and negative impacts 

holders to achieve society's goals.

nance and a culture of responsible banking.

and our contribution to society's goals.

Woori Financial Group’s ESG Goals and Tasks

GOALS

Derive strategic tasks 
for the Group

Execute mid- and long-term 
strategic tasks 

Complete the internalization of 
sustainable finance within the Group 

   Support affiliates in building 
their ESG capacity 

Prepare a performance moni-
toring system for the Group 

    Sophisticate the ESG management 

activities of the Group 

2021 1H

2021 2H

2022~

TASKS

Select the mid- and long-term 

strategic directions and tasks 

for ESG management 

Examine the 

Compile and give feedback 

performance of strategic tasks 

by each affiliate 

on the outcomes 

of strategic tasks 

Create the foundation for 

internalization of the sustainable 

finance classification system 

Pursue internalization of 

the sustainable finance 

classification system 

Comprehensively manage 

the sustainable finance 

performance of the Group 

Prepare measures 

for ESG capacity building 

Reflect and evaluate the 

Evaluate the ESG management 

implementation of 

ESG tasks as a KPI 

level of the Group and derive 

support measures

008

009

  
  
   
WOORI FINANCIAL GROUP ANNUAL REPORT 2020  

INTRO

WOORI OVERVIEW

BUSINESS OPERATIONS

FINANCIAL REVIEW

First Choice for Society
RESPONSE TO COVID-19

The effects of a stagnant local economy and unprecedented challenges brought upon by COVID-19 are being felt 

in every corner of our society. Recognizing the hardships faced by all, Woori Financial Group has been assisting 

small- and medium-sized enterprises (SMEs) and small offices/home offices (SOHOs) financially and engaging 

in a wide range of activities to share the burden with local communities, as a way to fulfill its corporate social 

responsibility. 

more infomation (www.woorifg.com)

Exemption of overdue fees

Support for vulnerable groups

Donations

Financial 
Support

RESPONSE TO 
COVID-19

Extension of maturity 
date for borrowers

Change of repayment method

Emergency loans for living expenses

Fund-raising activities

Non-
Financial 
Support

Relief supplies

Support for SOHOs and other small business owners

Rapid Response to COVID-19 

Fulfillment of Corporate Social Responsibility

Woori Financial Group conducted a thorough analysis of the 

Upon the outbreak of COVID-19, Woori Financial Group estab-

potential economic and social impacts of COVID-19, based 

lished the Emergency Management Committee to conduct 

on which the Emergency Management Committee was 

objective analysis and ensure preparedness for the potential 

launched to guide business management, while serving as a 

economic impacts of what would later become a global health 

control tower to ensure a systematic response to overcome 

crisis. Based on the judgment that the novel coronavirus was 

the crisis. The Emergency Management Committee is re-

not only a health threat but a threat to people’s livelihoods, the 

vamping its system to add momentum to the national efforts, 

Group prepared support measures in both financial and non-fi-

Financial Support

SMEs and SOHOs

Non-Financial Support

SMEs and SOHOs

• Woori Bank: Operation of Woori SOHO Support Center at five locations 

• Woori Financial Group: Carried out the Good Consumption Campaign 

and 5.65 million cases of providing financial consulting to SOHOs 

(KRW 10 billion) to revitalize the local economy

• Woori Card: Card loan interest rate cuts of up to 50% and payment 
reductions amounting to KRW 2.5 billion through a change of payment 
method  

•  Woori Card: Held a “guerilla market” to assist floriculture farms facing finan-
cial hardships due to plummeting sales, Held the Winicon Bazaar to support 
innovative enterprises faced with difficulties in developing sales channels 

in addition to pursuing crisis response at the Group level and 

nancial areas in a timely manner and spearheaded various 

• Woori Card: 6-month payment deferrals for credit sales, financing and 

• Woori Investment Bank: Offered discounts on rent for enterprises hit by 

supporting its customers. Also, in light of the dramatic chang-

efforts to overcome the national crisis, thereby gaining recogni-

capital sale accounts amounting to a total of KRW 9 billion

COVID-19 

es in the global financial markets, efforts are being made to 

tion for fulfilling its corporate social responsibility. 

examine investments in domestic and foreign funds and to 

carry out an FX contingency plan, if necessary. Woori Finan-

cial Group is dedicating every effort to achieve its business 

objectives amid the global crisis and, at the same time, coop-

erating with the government in its policy implementation and 

making multifaceted efforts to support its customers. 

010

• Woori Investment Bank: Extension of the maturity date for loans taken 
out by enterprises affected by COVID-19 (loans amounting to KRW 5 
billion) 

•  Woori Asset Trust: Donated 2,500 face masks to the Soraepogu Mer-

chants’ Association 

• Woori Financial Capital: Payment deferrals amounting to KRW 122.5 

Community

billion (based on the outstanding principal balance)

Retail Customers

•  Woori Financial Group: Provided online educational support to 2,000 un-

derprivileged children (laptops, assistant teachers, etc.)

•  Woori Financial Group: Donated infection prevention kits (masks, hand 

• Woori Bank: COVID-19 Household Loan Pre-Workout Program offering 

sanitizers, etc.) to welfare facilities for children and seniors

payment deferrals 

• Woori Card: Emergency loans for living expenses amounting to KRW 
195 million (up to KRW 3 million per applicant, an interest rate discount 
of up to 50%) 

• Woori Investment Bank: Exemption of overdue fees for digital finance 

customers (386,970 cases, KRW 190 million in total)  

•  Woori Financial Capital: Donated to help families hit by COVID-19 and 

families at risk in the regions designated as Special Disaster Zone

•  Woori Bank: Provided Woori Town Hope Box consisting of food and per-
sonal hygiene supplies to 1,800 marginalized seniors in the Daegu area  

• Woori Card: Provided food and other relief supplies to low-income 

households in the Daegu and Gyeongbuk areas.

•  Woori Investment Bank: Raised funds on Wibee Cloud, a crowdfunding 

platform, to be donated toward COVID-19 restoration efforts 

• Woori Credit Information: Donated 10,000 face masks and 120 hand 

sanitizers to Jung-gu Office in Seoul 

• Woori Asset Trust: Lowered administrative agency fees, etc. for 9 clients 

that amounted to KRW 635 million in total 

011

Message from the CEO

Innovate Today, 
Create Tomorrow

On behalf of everyone at Woori Financial Group, allow me to extend my sincerest 
gratitude to all shareholders and customers for their unwavering support. 

In 2020, we launched an emergency management committee almost immediately following 

the outbreak of COVID-19 in the face of confusion and crisis in order to overcome the ensuing 

crises with prudence and foresight, while prioritizing the safety of customers and our staffs.  

We also made meaningful achievements that bolstered Woori Financial Group’s status and 

prestige despite the challenges brought upon by the pandemic. 

In the first half of the year, we obtained approval of the internal ratings-based approach, 

through which the capital adequacy ratio was raised, based on which we welcomed Woori 

Financial Capital and Woori Savings Bank as new members of our Group near the end of last 

year. Regrettably, however, there were certain aspects of our financial performance that fell 

short of the expectations of our shareholders. 

In recognition of this, we wish to designate ‘Strengthening the Group’s Competitiveness 

Based on Innovation and Efficiency’ as the management objective for the year 2021, which 

marks the third anniversary of Woori Financial Group, and revolutionize all areas across the 

Group including financial performance. 

First, we will strengthen the competitiveness of Woori bank and other key subsidiaries in 

their core business areas and, at the same time, seek ways to expand our non-banking port-

folio to pave the foundation for growth. 

In addition, with the belief that our very survival depends on ensuring successful digital trans-

formation, every member of our organization will dedicate efforts toward digital innovation 

for Woori Financial Group to emerge as the No.1 financial group in the digital age and spear-

head innovation, even among the BigTech companies, through the MyData Project. 

In 2021, ESG management will also be a crucial strategy for Woori Financial Group. 

At the beginning of this year, we rennewed our value system with our first and foremost val-

ue summed up as ‘Woori thinks of its customers and the community first.’

With 2021 as the first year of ESG management, we will integrate the ESG agendas, includ-

ing climate change response, into our management practices, and contribute to the creation 

of sustainable society by taking an active part in the implementation of the 2050 Carbon 

Neutral and Korean New Deal policies, as a leading financial group in Korea. 

Dear valued shareholders and customers, 

At Woori Financial Group, we declared a new vision of ‘Innovate Today, Create Tomorrow’ in 

2021, marking the third anniversary of the Group. 

All the executives and employees of the Group will be committed to drive forth innovation 

each day and return the best value possible under the slogan, ‘The First Choice in Finance.’ 

I ask that you look forward to the future of Woori Financial Group, as we prepare to make 

giant strides.

I wish all shareholders and customers health and happiness. 

Thank you. 

Son, Tae Seung

Chairman & CEO, Woori Financial Group

012

013

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Board of Directors

Son, Tae Seung

Lee, Won Duk

Standing director (Chairman & CEO)

Standing director (Senior Deputy President)

•   (Current) Chairman & CEO, Woori Financial Group

•     (Current) Senior Deputy President, Woori Financial Group

•  President & CEO, Woori Bank

•  Head. Global Business Unit, Woori Bank

•  LLM, Seoul National University

•  LLB, Sungkyunkwan University

•  Deputy President, Strategy Planning Unit, Woori Financial Group

•     Executive Vice President, Management and Finance Planning Group,  

Woori Bank

•     Managing Director, Future Strategy Division, Woori Bank

•     M.A. in Economics, Seoul National University

•     B.A. in Agricultural Economics, Seoul National University

Chung, Chan Hyoung

Outside director

•  CEO, POSCO Capital

•  Vice Chairman, Korea Investment Management

•  CEO and President, Korea Investment Management

•  MBA in Finance, Korea University Business School

•  B.A. in Business Administration, Korea University

Dennis Chan

Outside director

•  Vice Chairman, Fubon Bank (China)

•  CEO, Fubon Bank (China)

•  Senior Vice President, Strategic Planning, Fubon Financial Holdings

•  M.A. in Business Administration, Georgetown University

•  B.A. in Business Administration, Taipei National University

Tian, Zhiping

Outside director

Chang, Dong Woo

Outside director

•  (Current) Vice President, Beijing FUPU DAOHE InvestmentManagement Ltd.

•  (Current) CEO, IMM Investment Corp.

•  Vice President, ICBC Middle East Ltd. & ICBC Londong Ltd.

•  Representative Partner, IMM Investment Corp.

•  Director & Vice President, Industrial and Commercial Bank of China,  

•  ABAS Leader-AKT, Samil Accounting Corp.

Branch of Sichuan Province

•  IMBA, University of Hong Kong

• MBA, Southwestern University of Finance and Economics

•  B.A. in Government Economics Management, Shanxi University of Finance and Economics

•  Audit Department, Younghwa Accounting Corp.

•  LLB, Hanyang University

Ro, Sung Tae

Outside director

Park, Sang Yong

Outside director

•  (Current) Chairman, Samsung Dream Scholarship Foundation

•  (Current) Auditor, Yonsei Foundation

•  President, Hanwha Life Economic Research Institute

•  President, Korea Economic Research Institute

•   M.A. and Ph.D. in Economics, Harvard University

•  B.A. in Economics, Seoul National University

•  (Current) Professor Emeritus, Yonsei University

•  Civilian Chair, Public Fund Oversight Committee

•  Dean, School of Business and Graduate School of Business, Yonsei University

•   M.A. and Ph.D. in Business Administration, New York University

•  B.A. in Business Administration, Yonsei University

014

Kim, Hong Tae

Non-standing director

•   (Current) General Manager, Department of Planning and Coordination,  

KDIC (Korea Deposit Insurance Corporation)

•  General Manager, Department of Risk Management, KDIC

•  Head, Office of Creative Management, KDIC

•   Deputy General Manager, Department of HR and Administration, KDIC

•  Hana Bank

•  B.A. in International Economics, Seoul National University

015

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
Financial Highlights

Net Income

(Unit: KRW in billions)

Interest Income

(Unit: KRW in billions)

Cost-to-Income Ratio

(Unit: %)

Credit Cost Ratio

(Unit: %)

NPL Ratio

(Unit: %)

Bank

Group

Bank

Group

Bank

Group

Bank

Group

Bank

Group

2,033

1,512

1,307

1,699*

5,221

5,651

5,999

49.9%

50.8%

52.0%

55.0%

0.34%

0.28%

0.85%

0.13%

0.15%

0.54%

0.45%

0.42%

0.16%*
(Excl. one off items)

2017

2018

2019

2020

2017

2018

2019

2020

2017

2018

2019

2020

2017

2018

2019

2020

2017

2018

2019

2020

* Excluding major FY20 one off items (for illustration purpose)
   -  Pre-emptive provisioning of KRW 323 billion related to COVID-19 and KRW 218 billion related to WM products
* Consolidated basis

* Consolidated basis

*  Cost to Income Ratio = SG&A Expense / (Interest Income + Non Interest 

Income), Consolidated basis Excluding ERP Expense : 179bn(FY16), 
304bn(FY17 ), 225bn(FY18 ), 156bn(FY19), 202bn(FY20)

* Excluding major FY20 one-off items (for illustration purpose)
   - Pre emptive provisioning of W323bn related to COVID-19

Net Operating Revenue

(Unit: KRW in billions)

NIM & Core Deposit

(Unit: %. Unit: KRW in trillions)

Loan Portfolio

(Unit: KRW in trillions)

Assets

(Unit: KRW in trillions)

Liabilities

(Unit: KRW in trillions)

Bank

Group

6,473

6,713

6,821

2017

2018

2019

2020

*Consolidated basis (Excluding 4 newly acquired subsidiaries in FY19, 20)

● NIM  ■ Core Deposit

■ Large Corp.   ■ SME   ■ Retail   ■ Public & Others

■ Loans in Won   ■ Total Assets (Including AUM)

■ Deposit    ■ Total Liabilities

Bank

Bank

Group

264

1.47%

1.52%

71

75

1.33%

103

222

36.0

76.3

234

243

36.5

81.3

33.3

87.5

106.6

113.5

119.8

35.7

95.8

130.4

3.2

2.7

2.4

2.5

Bank

Group

Bank

Group

525.9

473.8

356

389

200

211

221.7

249.3

318

336

296

235

249

265

372.4

291.4

2017

2018

2019

2020

2017

2018

2019

2020

2017

2018

2019

2020

2017

2018

2019

2020

Fees and Commission

(Unit: KRW in billions)

Profitability (ROA & ROE)

(Unit: %)

Prime Asset Ratio

(Unit: %, KRW in trillions)

Capital Adequacy

(Unit: %)

Bank

Group

Bank

Group

Bank

Bank

Group

● ROA  ● ROE

● Prime Asset Ratio  ■ Prime Asset

● BIS Ratio  ● Tier1 Ratio  ● CET1 Ratio

1,070

1,070

1,014

7.42%

0.49%

9.69%

0.63%

9.29%

0.52%

7.62%*
5.87%

0.50%*
0.34%

84.4%

81.3%

71.9

77.8

87.5%

93.9

15.4%

13.2%

11.0%

17.3%

15.0%

13.1%

11.9%

9.9%

8.4%

13.8%

11.8%

10.0%

2017

2018

2019

2020

2017

2018

2019

2020

2017

2018

2019

2020

2017

2018

2019

2020

* Consolidated basis

016

* Excluding major FY20 one off items (for illustration purpose)
   - Pre emptive provisioning of W323bn related to COVID and 218bn related to WM products
* Consolidated basis

017

82.185.2%821.44%5,8941,8726,9401,103INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Group Vision & Strategy

In consideration of the changes in the internal and external envi-

Based on the judgment that, for vulnerable groups and small busi-

2021 Plans

Fifth, ‘Strengthen Risk Management and Internal Control.’ 

ronments, Woori Financial Group has defined new values based on 

ness owners, the novel coronavirus was not only a health threat but a 

which it will be envisioning its future 50 and 100 years from now. 

threat to their livelihoods, the Group made every effort to offer finan-

2020 Performance

cial and non-financial support in a timely manner and gained recogni-

tion for fulfilling its corporate social responsibility. With the approval 

of the internal ratings-based approach, the capital adequacy ratio was 

Woori  Financial  Group  has  set  forth  a  management  goal  to 

While market uncertainty has been swelling over the past several 

‘Strengthen the Group’s Competitiveness Based on Innovation and 

years, but in 2020 has been particularly difficult to predict. With this 

Efficiency’ for the year 2021, with the aim of laying the groundwork 

in mind, potential risks will be thoroughly monitored in advance, and 

for revolutionary changes based on the following six main manage-

the invested assets of the Group will be carefully examined in depth. 

In 2020, Woori Financial Group formed an emergency management 

raised and a powerful engine for the roadmap to growth was created. 

committee in early on in the face of an unprecedented global crisis 

Based on this, it expanded its network of domestic and overseas 

brought upon by COVID-19 to systematically deal with the ensuing 

subsidiaries and incorporated a capital lending company and savings 

First, ‘Broaden the Foundation for Growth.’ 

ment strategies:

Also, all the subsidiaries of the Group will be equipped with impecca-

ble internal control systems to comply with the amendments to the 

Consumer Protection Act, which will come into effect in 2021.  

challenges, with the safety of customers and staff as its No.1 priority. 

bank into the Group in the latter half of 2020, which ultimately helped 

reinvigorate business operations at home and abroad in 2021.  

Compared to the competition, Woori Financial Group has more busi-

ness portfolios to develop, which signifies its comparatively higher 

growth potential. By expanding business portfolios in a diversified 

Sixth, ‘Pursue Global Business Operations and Assume a Lead-
ership Role.’ 

manner, the Group plans to continually strengthen the driving force 

Woori Financial Group has been expanding its global network in full 

VISION

behind its growth. 

Second, ‘Emerge as the No.1 leader in digital technology.’ 

swing since years ago, with the belief that a company’s competitive-

ness will be determined in the global market in the near future. The 

Group has achieved quantitative growth to a level enabling stable 

local operations in the Southeast Asian market, and it will seek to 

Concentrating its resources and expertise as a market leader in innovating for 

tomorrow to deliver better value to customers 

SLOGAN

The First Choice in Finance 

In the past, the key elements of the financial industry were people 

implement innovative strategies to broaden channels and boost prof-

and paper records, but with digital technology taking the place of 

itability using digital technology in other overseas markets by turning 

the latter, it has become one of the most high-tech industries today. 

the COVID-19 crisis into an opportunity. 

Based on the fact that digital platforms are now the No.1 customer 

touchpoints of financial firms, Woori Financial Group will innovate its 

platforms through digital transformation using cutting-edge technol-

ogy such as AI and big data and emerge as the No.1 financial group 

in digital technology.  

As Woori Financial Group commemorates the third anniversary of its 

establishment in 2021, Woori Financial Holdings and all the affiliates 

will strive for innovation with the vision of ‘Innovate Today, Create 

Tomorrow,’ with the 30,000-something members of the organization 

moving forward in unison. 

Third, ‘Enhance Management Efficiency.’ 

Concentrating its resources and expertise as a market leader in innovating for tomorrow to deliver better value to customers 

As the Group celebrates the third anniversary of its establishment 

CORE VALUES

CUSTOMERS

TRUST

EXPERTISE

INNOVATION

Woori thinks of 
its customers and the 
community first

Woori builds 
customer trust based 
on principles

Woori
has the expertise 
to lead the market

Woori 
shapes the future 
through innovation

this year, it will boost synergy among major business areas including 

CIB and asset management and carry out a thorough analysis of the 

human and material resources of the holding company and all the 

affiliates for optimization purposes.  

Fourth, ‘Improve Brand and ESG Management.’ 

In response to the increasing implementation of ESG frameworks, 

Woori Financial Group will spearhead the efforts to create envi-

ronmental and social value in finance in line with the 2050 Carbon 

Neutral Strategy and the Korean New Deal policies and contribute to 

creating a sustainable society. 

018

019

INNOVATE TODAY, CREATE TOMORROW INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Corporate Governance

Governance Policy of Woori Financial Group

Woori Financial Group, which “innovates today create tomorrow,” is 

Outside directors cannot serve longer than six years at Woori Finan-

Outside directors from diverse backgrounds, such as a university 

Woori Financial Group will include outside directors who are from 

cial Group or nine years at two or more subsidiaries of the Group. 

professor, researcher and CEO of a financial firm, play complementa-

diverse backgrounds and have different experiences in its BOD to 

committed to achieving sustainable growth to protect the interests 

To reinforce the independence of outside directors, related guidelines 

of shareholders, financial consumers and other stakeholders and 

have been prepared, and all the criteria set forth must be satisfied for 

maintaining a stable, efficient and transparent governance structure. 

outside directors to be deemed independent. The guidelines for inde-

To this end, the principles of governance applied by the Group are as 

pendence are as follows: 

ry roles by offering different professional expertise. In consideration 

make rational and balanced decisions and proactively respond to the 

of the nature of a financial holding company, efforts are made to 

market and financial environment, while striving for efficient opera-

appoint outside directors with comprehensive knowledge across vari-

tion of the BOD. 

ous fields. In fact, the outside directors of Woori Financial Group have 

expertise in two or more areas. Also, outside directors of different na-

tionalities have been appointed to run the company with a more glob-

For disclosures, visit http://www.woorifg.com

follows: 

First, a stable and sound governance structure is maintained through 

checks and balances of members; 

•  The outside director has not worked as an executive, employee, or 

al view, considering the fact that Woori Financial Group’s net income 

non-standing director at the Group or its affiliate within the past five 

from its overseas operations accounts for more than 10% of the total 

Second, an efficient governance structure is established based on 

years; 

the members’ expertise and diverse perspectives; 

•  An immediate family member of the outside director has not been 

net income. (four Korean outside directors and one outside director 

from China and Taiwan each, as of the end of March 2021)

Third, a transparent governance structure is maintained by disclosing 

an executive of the Group or its affiliate within the past three years; 

In addition, the following standards to improve diversity and exper-

various operating standards, procedures and results. 

•  The outside director is not an advisor or consultant to the Group or 

to the executive management of the Group;

Ensuring the Independence of the BOD

•  The outside director is not in an employee-employer relationship 

tise have been established in order for the BOD to make important 

decisions in consideration of the interests of all stakeholders, includ-

ing shareholders and financial consumers: 

To ensure stable and sound operations of the Board of Directors 

with an external agency that audits the Group; 

(BOD) and committees, Woori Financial Group complies with the Act 

•  The outside director is not an executive or employee of a corpora-

Respecting Diversity 

on Corporate Governance of Financial Companies, the key provisions 

tion with which the Group signed an advisory agreement or techni-

•  Gender: Female candidates accounting for at least 20% of the out-

of which have been reflected in the internal regulations. The Group is 

cal partnership agreement; 

side director candidate pool to improve the gender diversity of the 

also dedicated to ensuring independence for the BOD to fulfill its role 

of supervising the executive management in recognition of its impor-

tance. In accordance with Article 35 of the Articles of Association, 

outside directors make up the majority of the BOD and in accordance 

with Article 44, the Chairperson of the Board is appointed from 

among outside directors. Since its establishment in 2019, Woori Fi-

nancial Group’s BOD has been chaired by an outside director. (Outside 

directors accounting for 67% of the Board members, as of the end of 

March 2021) 

According to the internal regulations on corporate governance, the 

Officer Candidate Recommendation Committee, Audit Committee, 

•  The outside director is not an executive or employee of a corpo-

BOD 

ration with which the Group signed a transaction agreement, the 

•  Nationality: Discover candidates from diverse backgrounds in terms 

value of which accounts for more than 10% of the total sales of the 

of culture, living environment and lifestyle to create a governance 

Group in recent business years; 

structure that meets global standards 

•  The outside director is not an executive or employee of a corpora-

•  Experience: Avoid concentration of outside directors from similar 

tion whose transactions with the Group in the past three business 

backgrounds and regions, while taking into consideration the nature 

years account for more than 10% of the total assets or operating 

of the financial sector 

income of the corporation; 

•  Other factors: Promote diversity from the perspective of inclusion, 

•  The outside director is deemed to have no interests in any of the 

while eliminating discrimination on the basis of race, religion, eth-

matters decided by the BOD. 

nicity, etc. 

Risk Management Committee, Compensation Committee and Inter-

For disclosures, visit http://www.woorifg.com

Faithful Operation of the BOD 

It is possible to run the BOD efficiently only if the outside directors 

with expertise in their respective fields regularly attend the Board and 

committee meetings. Expertise and diligence are key factors in the ap-

pointment criteria for outside directors and are also considered when 

evaluating the activities of outside directors. In 2020, the BOD was 

convened fourteen times, with an average attendance rate of 98%.  

For disclosures, visit http://www.woorifg.com

Transparent Governance 

The operating standards, procedures and results related to gover-

nance are fully disclosed for transparency. 

The matters disclosed as prescribed in the internal regulations con-

cerning governance in order to achieve transparency and objectivity 

are as follows:

First, an annual report on the operation of the BOD, governance and 

remuneration system is published on the website of Woori Financial 

Group and the Korea Federation of Banks 20 days before the ordi-

nary meeting of shareholders each year; 

Second, the Articles of Association, internal regulations on gover-

nance, regulations for the committees within the BOD, and other 

regulations concerning governance are available on the website of 

nal Control Management Committee are chaired by outside directors, 

and outside directors make up the majority of these committees. It is 

also stipulated that outside directors must form two-thirds of the Of-

ficer Candidate Recommendation Committee, which is responsible 

Diversity and Expertise of the BOD 

for recommending candidates for the positions of President & CEO, 

outside directors and auditors, and the Audit Committee, supervising 

business management. As of the end of March 2021, the two Com-

mittees consist entirely of outside directors. 

When it comes to the procedure and standards for appointing out-

side directors, Woori Financial Group does not allow any discrimina-

tion on the basis of sex, race, ethnicity, country of birth or nationality, 

age, experience, cultural background, religion, etc. To ensure efficient 

operation of the Board, outside directors are selected from a diverse 

group of professionals. (One economic expert, three financial ex-

perts, one business management expert and one accounting expert, 

as of the end of March 2021) 

Strengthening Expertise

•  Essential areas of expertise: Finance, economics, business man-

Woori Financial Group for stakeholders to better understand the gov-

agement, law and accounting 

ernance structure and operating system of the Group; 

•  Specific areas of expertise: Areas concerned in the sustainable 

Third, the key matters pertaining to governance, such as the appoint-

growth of the Group, including digital, ESG, global, risk manage-

ment and dismissal of executives and nominations of outside direc-

ment, consumer protection, etc. 

tor candidates, are published on website of Woori Financial Group for 

stakeholders to obtain the information at any time. 

For disclosures, visit http://www.woorifg.com

020

021

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Composition of the BOD and Its Committees
The BOD of Woori Financial Group, as of the end of March 2021, is com-

management strategies and to reinforce its ESG system. The key roles 

prised of nine members (six outside directors, one non-standing director 

of the ESG Management Committee are setting forth ESG management 

and two standing directors). Within the BOD, there are seven commit-

policies and the direction of related strategies and making decisions 

01

tees. Woori Financial Group has launched the ESG Management Com-

concerning ESG management. 

mittee in March 2021 to firmly establish a system for executing its ESG 

* Please refer to the attachment for details on BOD composition.

Committee

Members

Key Roles

Chung, Chan Hyoung (Chairman) 
Ro, Sung Tae 
Chang, Dong Woo

Outside director
Outside director
Outside director

•  Supervising the work performed by directors and the executive  

management 

•  Selecting and requesting the dismissal of independent auditors

Addition of Woori 
Financial 
Capital and 
Woori Savings Bank 
into the Group 

Outside director
Outside director
Outside director
Non-standing director 

Outside director
Outside director
Outside director
Outside director
Outside director
Outside director
Non-standing director 

Outside director
Outside director
Outside director
Outside director
Outside director
Outside director

Standing director 
Outside director
Outside director
Outside director
Outside director
Outside director
Outside director

Outside director
Non-standing director
Standing director 
Standing director 

•   Establishing basic policies and strategies for risk management 
•  Determining the level of tolerable risk 
•  Approving the risk capital limit and loss limit 
•  Establishing and amending risk management standards

•  Evaluating the design and operation of the performance compensation  
system 

•  Independently establishing and implementing compensation policies 
•  Determining recipients of performance compensation in the management 
•  Evaluating the performance of executives and providing compensation 
•  Filing and disclosing annual reports and reporting on the operation of the 
performance-based compensation system 

•  Recommending candidates for the positions of Chairman & CEO, outside 

directors and members of the Audit Committee

•  Recommending candidates for the position of CEO for the subsidiaries

•  Establishing an internal control system and the operating standards 
• Checking the operation of the Group’s internal control system

Audit 
Committee

Risk 
Management 
Committee

Compensation 
Committee

Officer Candidate 
Recommendation 
Committee

Group CEO 
Candidate 
Recommendation 
Committee

Internal Control 
Management 
Committee

ESG 
Management 
Committee 

022

Park, Sang Yong (Chairman) 
Dennis Chan 
Tian, Zhiping 
Kim, Hong Tae 

Chung, Chan Hyoung (Chairman) 
Ro, Sung Tae 
Park, Sang Yong 
Dennis Chan 
Tian, Zhiping 
Chang, Dong Woo 
Kim, Hong Tae

Chang, Dong Woo (Chairman)
Ro, Sung Tae 
Park, Sang Yong
Chung, Chan Hyoung 
Dennis Chan 
Tian, Zhiping

Son, Tae Seung (Chairman) 
Ro, Sung Tae 
Park, Sang Yong 
Chung, Chan Hyoung 
Dennis Chan 
Tian, Zhiping 
Chang, Dong Woo

Park, Sang Yong (Chairman) 
Kim, Hong Tae 
Son, Tae Seung
Lee, Won Duk 

Ro, Sung Tae (Chairman) 
Park, Sang Yong
Chung, Chan Hyoung
Dennis Chan 
Tian, Zhiping 
Chang, Dong Woo 
Kim, Hong Tae
Son, Tae Seung 
Lee, Won Duk 

2020 News Highlights

Woori Financial Group signed a Stock Purchase Agreement (SPA) to acquire Aju Capital (incl. Aju 

Savings Bank) on October 26, 2020 and added Aju Capital and Aju Savings Bank as a subsidiary 

and a sub-subsidiary, respectively, on December 2020. On January 13, 2021, the companies were 

renamed as Woori Financial Capital and Woori Savings Bank, respectively, with the latter added as 

a subsidiary on March 12. Accordingly, Woori Financial Group now has thirteen subsidiaries and 

gained two companies specializing in consumer financing at the same time. Woori Financial Cap-

ital, with a competitive advantage in the car financing business, recorded KRW 7.8 trillion in total 

assets, KRW 96.7 billion in net income and 12.4% in ROE in 2020. The incorporation into Woori Fi-

nancial Group helped the company gain stability in the capital-raising process, while lowering relat-

ed interest rates, and it is expected to grow at an accelerated rate through cooperation with other 

affiliates, including Woori Bank. Woori Savings Bank, generating more than KRW 10.0 billion in net 

income annually, is also expected to contribute to boosting income for the Group. Woori Financial 

Capital and Woori Savings Bank will improve convenience in financing for customers by providing 

loans to SMEs and vulnerable groups, together with Woori Bank and other affiliates, while playing 

a pivotal role in consumer financing for the Group. By creating synergy with existing subsidiaries, 

they will bolster the competitiveness and value of Woori Financial Group. 

02

The Beginning of the Digital Tower Era: Declaration of the Digital Vision and 
Launch of the Digital Innovation Committee 

Woori Financial Group has begun pursuing digital innovation in full swing, with the name of the office building, Woori Financial Namsan Tower, 

changed to Woori Financial Digital Tower, and the Digital and IT Department of Woori Financial Holdings and the Digital Development Unit of 

Woori FIS moving into the building. Woori Financial Digital Tower has become the undisputed digital control tower of the Group, as the home 

of not only the Digital Financial Group of Woori Bank but now the digital departments of various affiliates as well. A work environment opti-

mized for digital collaborations has been created to produce synergy within the 

Group using digital technology. Woori FIS, a subsidiary specializing in IT, has 

some 240 developers working in the same space, allowing subsidiaries to co-

plan digital development projects and reducing the time it takes to take action 

based on the plan. The new digital vision of Woori Financial Group has been 

declared as ‘Digital for Better Life,’ signifying the Group’s intent to concentrate 

all its capabilities and resources in digital transformation. Meanwhile, the new 

management slogan has been announced as ‘Digital First, Change Everything.’ 

All members of the BOD

•  Matters concerning the establishment of ESG management policies  

To strive for digital innovation, Woori Financial Group has launched the Digital 

and the direction of strategies 

•  Matters concerning important decisions related to ESG management 

Innovation Committee, thereby securing top-down leadership, and involved the 

Blue Team, comprised of young and innovative members of the organization, 

in the committee to create a bottom-up innovation system to better deal with 

the rapidly changing digital trends. 

Digital Innovation Forum with Blue Team

023

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  03

Woori Bank Named Global Bank of 
the Year 2020 by The Banker 

Woori Bank was honored as the Global Bank of the Year 2020 by The Banker, a global 

financial magazine, as the first among Korean banks. It was also selected as the Bank of 

the Year in Asia and the Bank of the Year in Korea, taking home three prestigious awards. 

The Banker is a monthly publication for the banking and finance industry operating under 

The Financial Times headquartered in the UK. They create of a list of best banks at the 

global level as well as by region and country based on a rigorous screening process. It has 

been reported that Woori Bank received favorable reviews for having provided timely fi-

nancial support in response to COVID-19, engaging in various social contribution activities 

and pursuing digital transformation through partnerships with other industries to prepare 

for the post-COVID-19 era. Woori Bank was thus honored with the title of Global Bank of 

the Year partly in recognition of its COVID-19 response. It is also worth noting that the 

bank was chosen as the Bank of the Year in Korea for three consecutive years from 2016 

to 2018 and as the Bank of the Year in Asia in 2017, but this was the first time for Woori 

Bank to be named the Global Bank of the Year among Korean banks.

04 Woori Bank, the First in the Financial 

Sector to Launch an Electronic Document 
System at All Branches 

On March 9, 2020, Woori Bank applied the electronic document 

system (Phase II) to document processing at all of its branches 

across the country, thereby eliminating the need for paper doc-

uments. The system, which was applied only to the depository 

and household loan services in the first phase, began to be 

used for all other operations including corporate loan and for-

eign exchange services. Instead of filling out paper documents, 

customers are now requested to use the tablet PC provided at 

each counter, and the screen and content of the document are 

shared on the staff’s monitor for processing purposes. This is 

the first time a financial institution in Korea has digitized all doc-

uments for customers. From the bank’s perspective, digitizing 

paper documents enhances work efficiency and lowers admin-

istrative costs. By applying the electronic document system 

across all business processes, it will be possible to save about 

20 minutes when closing the accounts at the end of the day. 

Meanwhile, using electronic documents for deposits and loans 

will help cut related costs. From the customer perspective, it 

eliminates the need to fill out redundant or unnecessary forms 

and lowers the risk of incomplete sales in which the customer is 

not provided a full explanation of a financial instrument. Prior to 

the application, Woori Bank had repeatedly tested the system to 

prevent inconveniences for customers. Once the staff and cus-

tomers get used to the electronic document system, banking 

services will become faster and more convenient for both sides. 

024

05

The Quintessential 
Card Surpasses the 
8 Million Mark 
in the Shortest Time 

The Quintessential Card series launched by Woori Card surpassed the 8 mil-

lion mark, as of November 24, 2020. The series has set the record of achiev-

ing this feat in the shortest time in the industry in just 2 years and 8 months 

after its launch, and this is equivalent to the opening of at least 250,000 new 

accounts each month (8.27 million accounts, as of the end of December 

2020). The secret to the popularity of the Quintessential Card series is said to 

be the benefits experienced by customers, with customized services provid-

ed in reflection of the rapidly changing consumption patterns, and the trendy 

design of the card plate that has led to high customer satisfaction. Woori 

Card launched the series with the Quintessential Card POINT in April 2018, 

followed by 24 credit card products and 10 check card products. Recently, 

the Quintessential Card UNTACT AIR, exclusively available on mobile devices, 

was launched in line with the contactless consumption trend. Woori Card 

has bolstered its brand power with the success of the Quintessential Card 

series, dubbed as a “sellable product,” which is highly sought-after by con-

sumers on various channels including its branch locations. At the same time, 

it has boosted sales of other financial products, including Woori Card Minus 

Loan and car loans, thereby contributing to an increase in revenue.  

06 Woori Investment Bank Successfully  

Increases Capital by KRW 100 Billion 

07

Woori Asset Trust Creating Synergy 
by Entering the REITs Market 

Woori Asset Trust obtained the preliminary license to operate as the 

Real Estate Investment Trusts (REITs) Asset Management Company 

(AMC) in December 2020 and is expected to obtain the official license 

in the first half of 2021. The REITs refers to an indirect real estate in-

vestment product in which funds collected from multiple investors are 

invested in prime real estate properties to generate income, which is in 

In November 2020, Woori Investment Bank completed paid-in capital 

turn used to pay dividends to the investors. The REITs AMC, therefore, 

increase of KRW 100 billion in an effort to pursue sustainable growth 

is a company that establishes REITs and entrusted with asset man-

and business expansion. As the one and merchant bank in Korea, 

agement from the REITs. 

Woori Investment Bank successfully obtained subscriptions primarily 

from existing shareholders who subscribed to 91.35% of the 200 mil-

lion new stocks issued. With the stocks listed on the stock exchange, 

it paved the foundation for increases in loans and investments, 

through which it will seek to improve profitability and boost the value 

of the company through IR. With the recent paid-in capital increase 

creating a ripe environment for business expansion, Woori Investment 

Bank is poised to achieve quantitative growth at an accelerated rate. 

As of 2020 3Q, the company has recorded KRW 418 billion in total 

capital and achieved about a 24% increase through the paid-in cap-

ital increase, and this is expected to drive forth growth. While Woori 

Investment Bank is not a securities firm, it is capable of engaging in 

related businesses concerning fixed-income investments, commercial 

papers, privately placed bonds and short-term bonds, which is why it 

will be able to create synergy with Woori Bank. Woori Investment Bank 

generated KRW 62.2 billion in net income in 2020, a 13% YoY increase, 

and it is diversifying its asset management portfolio to include not only 

short-term credit but also mid- and long-term loans and investments 

in marketable securities. 

The REITs market in Korea has grown from KRW 6.9 trillion AUM in 

2009 to KRW 61.4 trillion in 2020, which is an 8.8-fold increase over 

eleven years, and it is fast-becoming an attractive investment area.  

Once Woori Asset Trust is licensed as the REITs AMC, it will be able 

to produce various synergistic effects with the affiliates of Woori Fi-

nancial Holdings. Of particular note, it will be possible to diversify the 

business structure in connection with REITs, Woori Financial Holdings 

and the affiliates of the Group. Above all, what is noteworthy is the 

possibility of developing Anchor REITs using the enormous financial 

firepower of the Group and its network. Woori Asset Trust plans to 

solidify its business base centering on safe, traditional assets, such as 

office and retail properties, and target the REITs market in housing and 

urban regeneration in order to raise brand awareness as quickly as 

possible and gain a greater chunk of the market. 

025

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  08

Woori Asset 
Management 
Establishes 
ESG Investment 
Processes and 
Operates the 
Industry’s Largest 
Fixed-Income 
ESG Fund 

Woori Asset Management has renamed its publicly offered fund as 

“Woori High Plus Short-term High Graded ESG Bond Sec Feeder Inv 

Trust 1 (Bond Fund)” and incorporated the ESG management strategy 

into its investment management strategy. While pursuing profitability by 

maintaining the original management strategy, it will be considering ESG in the 

KRW

400

billion

investment decision-making stage so as to reduce non-financial risks and ensure stability and sustainability 

simultaneously. Woori Asset Management has gained confidence from its customers, attested by the fact that 

it has been chosen as the MMF management company by the National Health Insurance Service seven times 

in a row. In November 2020, it became the first in the industry to launch a fund product in connection with the 

Shanghai Stock Exchange Science and Technology Innovation Board (SSE STAR), which is described as the 

Shanghai equivalent of NASDAQ, and launched a TDF in connection with BlackRock. Further, it has taken a 

strategic approach in setting up ESG investment processes in response to the growing interest in environmen-

tally conscious and sustainable management among domestic companies. Recently, Woori Asset Manage-

ment officially began ESG investment, managing the largest fixed-income ESG fund valued at KRW 400 billion, 

the largest of its kind in the industry, with plans to assume a leadership position in ESG fixed-income invest-

ment funds. Following the appointment of Choi Young-gwon, known as an ESG investment expert, as CEO, the 

Business Portfolio

Woori Financial Group is reinforcing its competitiveness as a finan-

expected to achieve accelerated based on the Group’s risk manage-

cial group engaging in businesses across the financial sector and en-

ment capabilities and collaborations with other affiliates including 

deavoring to expand its business portfolio to include M&A and more. 

Woori Bank. Meanwhile, Woori Savings Bank, which had initially been 

Since the establishment of the holding company in 2019, the Group’s 

incorporated as a sub-subsidiary, was incorporated as a subsidiary of 

portfolio has been expanded to include asset management compa-

nies, Real Estate Trust company, capital lending and savings bank 

operations, and it will continue its efforts in expanding the non-bank-

ing business portfolio in areas of securities, insurance, VC and NPL 

investments to emerge as a leading financial group with the optimal 

business portfolio.  

Woori Financial Group through cash acquisition on March 12, 2021 

and was granted an equal position as other subsidiaries, thereby cre-

ating the foundation for the affiliates to create synergy. On April 15, 

2021, the shares (12.65%) held by Aju Corporation, the second biggest 

shareholder of Woori Financial Capital, were acquired to increase the 

percentage of shares to 86.89%. 

2021 Plans

In 2021, Woori Financial Group will continue on with its strategy to 

company newly established the Responsible Investment Research Team and has been working closely with 

2020 Performance

external ESG evaluation agencies, with emphasis on the importance of responsible investment.  

09

Woori Fund Services Reaches 
KRW 142 Trillion in AUM 

10

Woori FIS Sets a New Record with the Uninter-
rupted Operations Campaign, Clean Road 90 

Woori Fund Services reached KRW 142 trillion in assets under man-

Woori FIS’ Clean Road 90 campaign is aimed at preventing interrup-

agement (AUM) based on the closing balance on March 18, 2021. 

tions in system operation to ensure smooth financial transactions 

Woori Fund Services, entrusted with the affairs of funds by Woori 

during peak demand such as on holidays. It set a new record for the 

In December 2020, Woori Financial Capital (formerly, Aju Capital) and 

expand its non-banking business portfolio, including M&As, to secure 

Woori Savings Bank (formerly, Aju Savings Bank) were incorporated 

mid- and long-term growth engines and complete its business portfo-

into the Group as a subsidiary and a sub-subsidiary, respectively, for 

lio lineup. By expanding into various non-banking businesses through 

consumer financing services. Woori Financial Capital, with a com-

securities, VC and NPL investment companies, the Group plans to 

petitive advantage in the auto financing business, recorded KRW 7.8 

power sustainable growth after the end of the COVID-19 pandemic 

trillion in total assets, KRW 96.7 billion in net income and 12.4% in ROE 

and grapple with prolonged low interest rates. Furthermore, it will seek 

in 2020, while Woori Savings Bank, generating more than KRW 10.0 

measures to incorporate non-banking businesses into the portfolio 

billion in net income annually, is also expected to greatly contribute to 

from various perspectives and manage and nurture the newly incor-

boosting income for the Group and improving shareholder value. Fur-

porated asset management companies, trust and capital companies 

thermore, two companies, which are experiencing stability in raising 

and savings bank operations, with the aim of drastically improving its 

Asset Management in March 2020, has successfully positioned itself 

longest uninterrupted system operation at 140 days on December 30, 

capital and lower interest rates as part of Woori Financial Group, are 

competitiveness and solidifying the synergistic system. 

as a major transfer agent in just a decade after its inception. Since 

2020, which was a major leap from its previous record of 53 days set 

commencing services as a transfer agent for Woori Global Asset Man-

in 2019. Clean Road 90 is a campaign initiated to run an uninterrupted 

agement in September 2020, its AUM has been on a steady rise. It also 

computer system for a 90-day cycle, based on an IT operating system 

acquired an investment pool from a private pension fund in December 

with high integrity, for the purpose of ensuring stability in IT services. 

2020 and continued business activities in asset management, private 

Woori FIS achieved stabilization of the next-generation system of Woori 

equity management and REITs. The AUM (closing balance), which has 

Bank through the recent campaign, with the number of interruptions 

been steadily increasing from KRW 62.8 trillion in 2016 to KRW 71.3 

dropping by 57% in 2019 and 77% in 2020 compared to 2017 before 

trillion in 2017, KRW 75.9 trillion in 2018, KRW 92.2 trillion in 2019 and 

the system was introduced. Woori FIS, providing IT services to Woori 

KRW 134.5 trillion in 2020, jumped by more than 5.7% to KRW 142.3 

Bank, Woori Card and other affiliates, has been checking and controlling 

trillion in 2021 (as of March 18, 2021). Meanwhile, the AUM (closing 

factors causing system interruptions in order to drastically improve the 

balance) in the first half of 2021 is projected to increase by more than 

quality of the computer system. As a result, the system was able to 

11.5% and reach over KRW 150 trillion. Woori Fund Services over-

handle the massive loads occurring during holidays, such as the Lunar 

hauled its risk management system in March 2020 and improved fund 

New Year and Chuseok, caused by a surge in transactions. 

Expansion of Business Portfolio 

2019

Woori 
Global
Asset
Management

Woori
Asset
Trust

Woori
Asset
Management

2020

Woori
Financial
Capital

Woori
Savings Bank

compliance. In August, it set up a management instruction forwarding 

system to manage the entire process in which the asset management 

company delivers management instructions to the transfer agent, with 

the aim of achieving technical innovation and stringent risk manage-

ment. Using its knowhow in serving as a transfer agent for a major 

asset management company, it has been handling the newly obtained 

AUM with ease and is poised to achieve further growth in the future. 

026

Number of 
system interruptions
in 2020 compared to 2017 

decreased by

77%

Woori
Bank

Woori
Card

Woori
Investment
Bank

Woori
Credit
Information

Woori
Fund
Service

Woori
Private
Equity Asset
Management

Woori
FIS

Woori
Finance
Research
Institute

027

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Synergy Promotion

Woori Financial Group has been expanding the areas of synergy cre-

2020 Performance

2021 Plans

ation by incorporating additional subsidiaries since its establishment 

in January 2019. In order to continually build its capacity as a financial 

group, it is encouraging collaboration among its subsidiaries, pro-

moting new business areas for synergy creation, offering advanced 

financial services and endeavoring to maximize profit. The Synergy 

Council, in which the Group and all its thirteen subsidiaries participate, 

In 2020, marking the second anniversary of the founding of the holding 

In 2021, Woori Financial Group will attempt to level-up the perfor-

achieving stable operations of the newly incorporated subsidiaries as 

company, Woori Financial Group made full-fledged efforts toward syn-

mance across all areas of synergy creation in an effort to achieve syn-

soon as possible and innovating the group control system.  Further-

ergy creation based on the synergy operating system it had created. 

ergy transformation. To this end, Woori Financial Group will promote 

more, when acquiring additional companies, such as a securities firm, 

The thirteen subsidiaries discovered and pursued a total of nineteen 

collaboration between the four business areas (retail, asset manage-

through M&A, collaboration among the subsidiaries will be strength-

businesses for synergy creation and produced tangible results based 

ment/pension, CIB and global business operations) and business 

ened, with Woori Financial Group playing a central role, in an effort to 

on cross-selling and joint marketing.  The synergy creation projects are 

units and between the newly incorporated subsidiaries and other sub-

achieve continuous growth by increasing market shares in the banking 

plans new businesses and carries out joint marketing campaigns to 

systematically managed by the Synergy Council, consisting of execu-

sidiaries of the Group. Also, it will strive for mega-growth of synergy 

and non-banking sectors. 

maximize synergy and generating additional profits, in addition to 

tives in charge of related projects; the Synergy Working Level Council, 

of the Group, based on three strategies: expanding joint businesses, 

seeking measures to reduce costs. 

WOORI
FINANCIAL
GROUP

Woori Bank

Woori Card

Woori Investment 
Bank

Woori Asset 
Trust

Woori Asset 
Management

Woori Credit 
Information

Woori Fund 
Service

Woori Private 
Equity Asset 
Management

Woori 
Global Asset 
Management

Woori Finance 
Information 
System

Woori Finance
Research
Institute

Woori 
Financial Capital

consisting of department heads at the forefront of project implemen-

tation, and unit meetings held in the presence of working-level staff of 

each project. 

The Group Synergy Creation Section and the Group Synergy Idea 

Contest helped draw attention to synergy creation and encouraged 

members of the organization to discover and pursue new businesses 

in their day-to-day activities. By developing profit-generating models 

through the Group synergy systems, the following core project were 

pursued: 

First, efforts were made to boost the executives’ and employees’ inter-

est and participation in projects to create synergy with other business 

units. The unit projects derived from the oversight organization were 

further subdivided to be implemented by each business unit. Of the 

projects discovered by business units, those requiring oversight at the 

Expansion of Business Portfolio

  first-level subsidiary 

13

  second-level subsidiary  14

Woori  Financial Group

 (as of Apr. 30.  2021)

Group level were carried out as Group-wide projects. 

100%

100%

86.9%

58.7%

51.0%

73.0%

100%

100%

100%

100%

100%

100%

100%

Woori
Bank

Woori
Card

Woori
Financial
Capital

Woori
Investment
Bank

Woori
Asset
Trust

Woori
Asset
Manage-
ment

Woori
Savings 
Bank

Woori
Credit
Information

Woori
Fund
Service

Woori
Private
Equity 
Asset
Manage-
ment

Woori 
Global
Asset
Manage-
ment

Woori
FIS

Woori
Finance
Research
Institute

Second, the competitiveness of the non-banking business units was 

reinforced by managing the performance of newly incorporated sub-

sidiaries and supporting their growth. Joint projects and marketing 

campaigns were discovered for Woori Financial Capital, Woori Savings 

Bank and other subsidiaries. Of particular note, the synergy created 

with the newly incorporated subsidiaries was maximized by promoting 

their collaboration with Woori Bank. 

Third, tangible results were produced by establishing strategies and 

pursuing businesses for synergy creation among Woori Bank, Woori 

Card and Woori Investment Bank. The driving force behind joint proj-

ects was boosted by facilitating communication among the subsid-

iaries and coordinating the projects in such a way that would protect 

PT Bank Woori Saudara Indonesia

79.88%

Woori Finance Myanmar

their respective interests. 

AO Woori Bank (Russia)

100%

WB Finance Co., Ltd (Cambodia)

Banco Woori Bank do Brazil S.A.

100%

Woori Bank Europe Gmbh (Germany)

100%

100%

100%

Korea BTL Infrastructure Fund

99.88%

Woori Global Markets Asia Limited (Hong Kong)

100%

Woori America Bank

100%

Woori Bank Vietnam Limited

100%

Woori Bank China Limited

100%

Woori Wealth Development Bank (Philippines)

51%

Tutu
Finance-
WCI
Myanmar

Woori-
Hanwha
Eureka
Private
Equity Fund

100%

0.80%

Woori
Savings Bank

Date of incorporation as a (sub-) subsidiary

Percentage of shares acquired

Dec. 10. 2020

74.04%        86.89%

Mar. 12. 2021

100%

Aju Capital        Woori Financial Capital 

Aju Savings Bank         Woori Savings Bank

028

029

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Digital Innovation

With the prolonged low interest rates, entry of BigTech companies 

into the finance industry and growth of digital finance among other 

factors, it has become essential to strive for digital transformation. 

To achieve digital innovation as quickly as possible, Woori Financial 

Group has established a digital system in relation to its vision, orga-

nization and tasks by setting a digital control tower and set forth 3 

goals, 10 implementation tasks and 40 innovation tasks to realize the 

vision. Based on the digital transformation policy established in 2020, 

Woori Financial Group will make a giant leap to become the No.1 digi-

tal financial group in the world in 2021. 

2020 Performance

Accelerated Digital Transformation of the Group 

Woori Financial Group has established the Digital Innovation Commit-

tee to play the role of a digital control tower for the Group, followed by 

the selection of 40 innovation tasks to achieve swift and powerful dig-

ital transformation.  First of all, digitization of the business processes 

using Robotics Process Automation (RPA) has produced the effect of 

boosting the work speed and cutting costs, while zero-contact busi-

ness operations were promoted by carrying out loan processes for 

small business owners and offering a number of products exclusively 

on mobile platforms and the web. In order to accelerate the digital 

transformation of offline channels, a system was introduced to allow 

customers to fill out documents on mobile devices and a mobile ap-

pointment booking service was introduced. An Out-Door Sales (ODS) 

system was set up to improve sales capacity as well. 

Leading New Businesses and Strengthening  
the Digital Capacity  

2021 Plans

Woori Financial Group will strive to become the No.1 digital financial 

Secondly, Woori Financial Group will lead the future of the finance 

Woori Bank and Woori Card obtained official approval for the credit 

group in 2021, based on the digital transformation policy set forth in 

industry through Coopetition (cooperation + competition). As part of 

information management business (MyData) from the Financial Ser-

2020. 

vices Commission. Through this business, they will provide person-

alized MyData services, allowing users to make various decisions in 

their day-to-day lives based on their personal data. Moreover, internal 

controls were reinforced using RegTech, a way of using information 

technology to enhance regulatory processes, and open banking ser-

vices were improved so that customers could access the accounts of 

other banks in a faster and more convenient way. Also, the Group is 

building cloud infrastructure for all the affiliates in order to switch to a 

cloud environment characterized by speed and flexibility. 

Woori Financial Group reorganized DinnoLab, a startup cooperation 

program that has been in operation since 2016, as a joint program 

of the Group in June 2020. Through this program, the Group has dis-

covered 54 startups, with which the subsidiaries of the Group have 

In recognition of the imminent transition to a platform-based payment 

and settlement market, the Group plans to create and launch an inte-

grated payment platform. It will be provided as an open service to ex-

pand the payment and settlement ecosystem centering on the Group’s 

platform and, at the same time, common services from the Group will 

be provided on the platform to improve customer convenience. While 

increasing seamless services by connecting the digital channels of 

subsidiaries, the digital synergy created by the subsidiaries will be fur-

ther boosted through an integrated membership program, integrated 

these efforts, it is discovering innovative startups through DinnoLab 

and Global Hackathons, through which it is internalizing innovative 

technologies and services as well as a culture of innovation. By part-

nering with credible media outlets and platforms, it will secure online 

promotion and marketing channels and create content related to start-

ups to spearhead the creation of a startup ecosystem. Woori Financial 

Group will also find partners in other industries, including distribution 

and communications, to broaden customer touchpoints, while ex-

panding its external network by discovering ways to cooperate with 

TechFin companies that are setting new trends in finance. 

products and integrated marketing. The Group also plans to pursue 

Last but not least, Woori Financial Group will sharpen its digital com-

the MyData program in full swing. By jointly creating a MyData ecosys-

petency. In addition to building an integrated education and training 

tem within the group, it will create an inter-subsidiary cooperation sys-

platform to foster digital experts, the Group will operate digital indus-

tem and introduce a platform that provides information on products 

try-university cooperation programs consisting of practical training 

collaborated on 16 projects, and this helped the Group successfully 

offered by the Group. 

internalize new digital technologies such as FinTech, AI and big data. 

Furthermore, Woori A-D Venture, an in-house venture incubation pro-

gram, was incepted as part of the effort to drive forth innovation within 

the Group. 

and hands-on experiences. By propagating the agile culture across all 

areas of the Group, it will pursue digital transformation with speed and 

success. 

Digital Structure of Woori Financial Group

Reinforcement of the Digital Platforms 

Digital Transformation 

Woori Financial Group reinforced the digital platforms serving as non-

face-to-face customer touchpoints.  First of all, Woori WON Banking, 

Woori Card App and Woori Pay App for retail customers were upgrad-

ed. In addition to simplifying the product subscription procedures, the 

product recommendation page was designed to provide information 

the most suitable products in consideration of the customer’s transac-

tion patterns, age and other factors. The Group also launched Woori 

WON Together, a one-stop service allowing users to manage their 

assets with Woori Bank, Woori Card, Woori Investment Bank, etc., sub-

scribe to products offered by other subsidiaries and apply for issuance 

of a new card. Woori Financial Group began servicing Corporate Woori 

WON Banking Customers to increase the contact points for corporate 

customers. The app providing financial service tailored to the needs of 

corporate customers offers a customizable main page, non-face-to-

face loan services and up to 500 simultaneous transfers. 

030

• Established the Digital Innovation Committee and  

selected innovation projects  

• Pursued digitization of work processes based on  

robotics process automation (RPA) 

• Pursued digitization of face-to-face channels and  

reinforced non-face-to-face channels 

Digital Innovation Committee

• Chairman: (CEO) Woori Financial Group
• Members: (CEO) Woori Bank / Woori Card /

Woori Investment Bank / Woori FIS
(Head) Strategy Planning Division /
IT & Digital Unit, Woori Financial Group

Digital Innovation Unit

• Unit Head: (CEO) Woori Bank

Working Group (Organizer) - Head of IT&Digital Unit

031

Woori Financial GroupInnovation Team (Blue Team)IT&Digital UnitStrategy Planning DivisionWoori BankDigital Banking Business GroupManagement & Finance Planning GroupWoori CardDigital GroupManagement Planning DivisionWoori Investment BankManagement Support DivisionWoori FISIT&Digital UnitManagement Planning DivisionINTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
Global Business

In the midst of internal and external challenges in 2020, Woori Bank 

In line with the spread of contactless practices across the world due 

2020 Performance

strengthened the integrity of its network in the Southeast Asian 

to COVID-19, Woori Bank renewed the global mobile banking services 

market that is highly profitable with a strong growth potential and 

in Vietnam and other overseas locations, developed new products 

increased its capital. By implementing region-specific business strat-

exclusively for mobile platforms and launched services in partnership 

egies and taking advantage of its outstanding non-face-to-face chan-

with FinTech companies. By introducing the tablet branch system, 

nels, the company paved the foundation for sustainable growth with 

it successfully built the infrastructure for Out-Door Sales (ODS). To 

respect to its global business operations. 

grapple with increased risks, the company sought to ensure asset 

By adding business channels in promising regions, such as Vietnam 

and Indonesia, Woori Bank expanded its global network to include 447 

branches worldwide. Through the merger of the subsidiary in Cambo-

dia and relocation of business establishments, it improved its network 

efficiency and broadened its retail business channels. It further height-

ened its growth potential by increasing capital in the Vietnamese and 

Cambodian markets that have been achieving accelerated growth. 

soundness and upgraded its internal control system through related 

consulting on AML and so on. 

Expansion of the Global Network 

Woori Bank became the first commercial bank in Korea to open an 

overseas branch, launching operations in Tokyo in November 1968. 

After taking the first step toward the global stage, it has been relent-

lessly endeavoring to gain a stronger foothold in the global financial 

markets. In 2014, it became the first Korean bank to acquire a bank 

listed on an overseas stock exchange and launched PT Bank Woori 

Saudara in Indonesia. Shortly after in 2016, it acquired a savings bank 

in the Philippines and has been creating synergy with its partner, 

VICSAL Group, ever since. Following the acquisition of WB Finance, a 

savings bank in Cambodia, in June 2018, Woori Bank gained a greater 

Total assets

Operating income

USD 33.7 billion 

(19% YoY increase)

USD 570 million 

NPL ratio

0.94%

Woori Bank
Europe Gmbh
(Germany)

London

Poland

Overseas  subsidiaries 

Overseas branches

Representative offices

Group Global Network

473 

(23 countries) 

032

AO Woori Bank (Russia)

Woori Bank China Limited

Tutu Finance-WCI Myanmar
Woori Finance Myanmar

WB Finance Co., Ltd.
(Cambodia)

Woori Bank Vietnam
Limited

Woori Global Markets Asia
Limited (Hong Kong)

SEOUL

Tokyo

Hong Kong

Mumbai

Bahrain

Dubai

Gurgaon

Dhaka

Chennai

Yangon

Kuala Lumpur

Singapore

Woori Wealth Development
Bank (Philippines)

PT Bank Woori Saudara
Indonesia

Sydney

12

Overseas 
subsidiaries 
(421)

14 

Overseas 
branches

8

5

Overseas 
sub-branches

Representative 
offices

Los Angeles

New York

Woori America Bank

and F/X, was implemented. 

Strengthening Global Digital Business Infrastructure 

Woori Bank is sharpening its competitive edge using non-face-to-face 

channels in an effort to respond to the changes in the global financial 

environment and set new trends. It renewed its mobile banking services 

in Vietnam and other overseas locations, began offering a wide range 

of products on mobile platforms, such as a mid-range interest rate loan, 

and introduced the tablet branch system in Indonesia for ODS. 

By forming partnerships with local FinTech companies among others, 

Woori Bank was able to launch products exclusively available on mobile 

platforms, such as the easy money transfer service in partnership with 

ZellePay in the United States and non-facial revolving credit facility prod-

ucts receivables in partnership with FIN2B in Vietnam, and expanded its 

local business operations using digital technology. 

Banco Woori Bank 
do Brazil S.A.

033

business coverage across the country, and in November, it founded 

Woori Bank Europe in Germany, thereby creating a base to advance 

into other regions in Europe. 

In 2020, Woori Bank opened three branches overseas, Hoam Kiem 

Branch in Vietnam, Dallas Branch in the United States and Asabrise-

marang cash-office in Indonesia, resulting in a global network of 447 

branches. It is pursuing organic growth based on key areas in Bangla-

desh and Myanmar as well. Through a merger between Woori Cambo-

dia Finance and WB Finance, the local subsidiaries in Cambodia, Woori 

Bank successfully laid the groundwork to emerge as a leading financial 

institution in the country. 

Securing Sustainable Growth Engines for Global Business  
Operations

In order to secure sustainable growth engines for global business op-

erations, Woori Bank pursued substantial growth centering on capital 

increase and high-yield assets. 

It pursued localized business operations, with capital increases in the 

fast-growing Vietnam and Cambodia and an expansion of the product 

lineup for retail customers in emerging markets according to the local 

economic and financial environments, through which it gained stronger 

market dominance. In advanced countries, on the other hand, a two-way 

strategy to strengthen competitiveness in corporate finance, such as IB 

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  ESG Management

Building Relationships with Global Banks 

2021 Plans

The recent trend seen across the world is the increasing empha-

Proclamation of the ESG Management Principles 

Woori Bank has been forming friendly ties and strengthening cooper-

Implementing Growth Strategies at Each Branch 

ation with prominent banks around the world. Through these efforts, 

it has been able to secure credit lines to provide financial support to 

Korean enterprises expanding into overseas markets as well as local 

blue-chip companies. Through a wide range of trade finance tech-

niques, such as bills bought and Banker’s usance and other L/C trans-

actions as well as payment guarantees, Woori Bank is contributing to 

Woori Bank plans to pursue change and growth in its global business 

operations by pursuing structural improvement in 2021. It will group 

overseas branches according to the region-specific business environ-

ment and establish growth strategies tailored to each group.  

sis placed on non-financial performance of companies centering 

on sustainability, such as environmental protection activities, CSR 

management and transparent management. Along with this, ESG 

management has become crucial, which is evidenced by the fact that 

institutional investors are considering ESG when making investment 

In January 2021, the ‘Woori Financial Group ESG Management Princi-

ples’, the key points of which are to practice ESG management at the 

Group level and to lead the financial industry in fulfilling social responsi-

bility, were established and proclaimed. The declaration consists of the 

Top 6 ESG Management Principles, which concern pursuing manage-

decisions. In consideration of this new paradigm, Woori Financial 

ment activities in connection with the relevant global initiatives, specif-

Group has established an ESG strategy to pursue sustainable growth 

ically the UN SDGs and the Paris Agreement, exerting positive impacts 

the promotion of import and export transactions. 

Securing Additional Growth Engines for the Future

and set up an ESG management system to integrate the ESG frame-

on the environment and society through financial products and services 

Reinforcing Compliance and Internal Controls 

With financial authorities worldwide raising the bar on compliance, 

Woori Bank upgraded a filtering system in relation to AML and sanc-

tions and diagnosed the compliance levels of domestic and overseas 

Woori Bank will strengthen its competitiveness in digital channels as a 

means to secure additional growth engines for the future and operate 

such channels strategically by concentrating its investments in high-

growth, high-return regions.

branches together with a consulting firm. Based on the results, it 

Increasing Local Support 

made ongoing improvements to various aspects including the op-

erating manual. It shared matters requiring improvement through 

working-level meetings with members from relevant departments at 

the headquarters to boost the capacity to achieve global compliance. 

Training programs are also administered through internal instructors 

and external agencies for capacity building of personnel responsible 

for compliance. 

Providing Support for Overcoming COVID-19 Worldwide 

Woori Bank joined in on the international efforts to overcome the 

COVID-19 crisis and commenced social contribution activities be-

yond the borders of Korea through local subsidiaries. Relief supplies 

and monetary donations were delivered to Wuhan, China in order to 

help contain the virus. In addition, Woori Bank donated money, hand 

sanitizers and face masks to Cambodia and hazmat suits to Jakarta, 

Indonesia.  

Woori Bank will increase training programs for capacity building of em-

ployees dispatched abroad and invigorate local business operations by 

hiring locals at overseas branches. It will maximize the synergistic effect 

by pursuing collaborations with relevant business groups and increase 

collaborative operations among branches at home and abroad. 

Ensuring Sound Risk Management 

In order to prevent a surge in insolvency filings in the post-COVID-19 era, 

Woori Bank will examine and manage asset soundness in advance and 

ensure systematic management by upgrading its internal control sys-

tem in the aspects of AML and operational risk. 

work into its corporate culture. 

and endeavoring to manage related risks.  

2020 Performance

Declaration of Reinforcing ESG Management 

Woori Financial Group included ‘Reinforcing ESG management’ as a 

core strategy among its mid- and long-term strategies and the 2021 

management strategies and established an ESG organizational struc-

ture to underpin the efforts to strengthen ESG management. In addition 

to proclaiming the ‘Woori Financial Group ESG Management Principles’ 

at the 2021 1H Management Strategy Workshop, the Group joined the 

CDP* and endorsed the recommendations of TCFD**, as part of its ef-

forts to pursue sustainable management and lead the financial industry 

in fulfilling its environmental and social responsibilities. 

Establishing the ESG Organizational Structure

Establishing an ESG Organization and the Group ESG Management 
Council•Woori Financial Group newly established the ESG organiza-
tional structure in order to pave the foundation for strengthening ESG 

management. In December 2020, departments dedicated to ESG were 

established in Woori Financial Holdings and Woori Bank following reor-

ganization of the Group. Then, in January 2021, the Group ESG Manage-

ment Council, comprised of the CEOs of the affiliates as members, was 

launched to raise efficiency in ESG management and facilitate commu-

nication and cooperation among the affiliates in ESG management ac-

tivities. Based on the newly established ESG organizations and council, 

Woori Financial Group will pursue world-class ESG management and 

serve as a leader. 

ESG Structure of Woori Financial Group

Board of Directors 

034

ESG Management 
Committee

(Subsidiaries) 
ESG-related 
departments 

(Working-Level)
Group ESG 
Management Council

(Holding Company) 
ESG Management 
Department

035

Audit CommitteeRisk Management CommitteeCompensation CommitteeOfficer Candidate Recommendation CommitteeGroup CEO Candidate Recommendation CommitteeGroup ESG Management Council Internal Control Management Committee INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Establishment of the ESG Management Committee within the 
Board•For the purpose of consolidating the ESG organizational struc-
ture and bolstering ESG management, Woori Financial Group estab-

lished the ESG Management Committee within the Board of Directors in 

March 2021. The Group’s ESG management activities will be managed 

and supervised by the Board, based on which a robust ESG manage-

ment system will be created. The ESG Management Committee, com-

prised of 9 inside and outside directors from Woori Financial Holdings, 

will play the role of the top decision-making body in ESG management 

of the Group. 

2021 Plans

Preparing Mid- and Long-Term ESG Strategies for the Group

Establishment of an ESG Strategy System •Woori Financial Group 
plans to pursue effective risk management activities and produce 

Promoting ESG Finance  

Establishment of ESG Finance Principles & ESG Finance Classifica-
tion System •Woori Financial Group plans to effectively respond to 
various social and environmental issues and the interests of stakehold-

ers through the establishment of the ESG finance principles. The Woori 

Financial Group Principles for ESG Finance were established for the 

purpose of joining the global current of switching to a low-carbon econ-

omy, expanding upon inclusive finance to solve environmental, financial 

and social issues and contributing to the sustainable development of 

society as a whole. The Woori Financial Group Principles for ESG Fi-

nance outline the background and purpose of ESG finance, governance, 

framework, scope and principles, monitoring and reporting. Meanwhile, 

in order to take leadership in ESG finance, Woori Financial Group is 

setting up an ESG finance classification system within the Group. The 

classification system, which will be applicable to all products offered by 

the Group including credit, depository, PF and investment, will contrib-

excellent business performance, based on an advanced ESG strategy 

ute to the transparent and clear ESG finance product development and 

system. Of particular note, the Group has set forth mid- and long-term 

dissemination. The ESG finance classification system, which is set to 

strategic goals in ESG and is discovering and implementing related 

be announced in the first half of 2021, will help Woori Financial Group 

tasks to meet the needs of diverse stakeholders. Furthermore, in order 

effectively manage the ESG finance performance in an integrated man-

to promote ESG management at the Group level, ESG goals began to 

ner with the actual management performance. 

be assigned to each affiliate in 2021, with plans to put forth a system 

in which their performance will be evaluated by the management. 

Sophisticating the Strategic System in Connection with Global Ini-
tiatives •With the growing importance of effectively responding to 
climate change risks, Woori Financial Group has been carrying out 

Green New Deal Policy and ESG Finance Verification (Certification) 
•There are plans to offer a wider ranger of products in connection 
with the government policy to promote green finance and inclusive 

finance on a broader scale. Woori Financial Group will contribute 

KRW 4.2 trillion for Digital New Deal, KRW 4.7 trillion for Green New 

GOALS

Strengthening the ESG Capacity of Subsidiaries •Woori Financial 
Group has derived a wide variety of strategic tasks to internalize ESG 

subsidiaries have each formulated specific implementation plans. The 

tasks that must be carried out for internalization of ESG management, 

management across the organization and strengthen ESG capacity. 

such as preparing a system for nurturing female managers and set-

These tasks were largely divided into ‘Common Tasks,’ ‘Industry-Spe-

ting up a human rights management system, are being carried out as 

cific Tasks,’ derived in consideration of the nature of business of each 

swiftly as possible, as part of the efforts to strengthen the ESG capaci-

subsidiary, and ‘Tasks in Response to Government Policies,’ and the 

ty across the organization.

Woori Financial Group’s ESG Goals and Tasks

2021 1H

2021 2H

2022~

•   Derive strategic tasks for the Group

•   Execute mid- and long-term strategic 

•   Support affiliates in building their 

tasks 

•   Complete the internalization of sus-
tainable finance within the Group 

ESG capacity 

•   Prepare a performance monitoring 

•   Sophisticate the ESG management 

system for the Group 

activities of the Group 

environmental management activities in connection with global ini-

Deal and KRW 1.1 trillion for reinforcement of safety nets, for a total 

tiatives. In January 2021, the Group declared its support for the TCFD 

of KRW 10 trillion, in the course of the next five years. While providing 

and is set to establish a mid- and long-term implementation roadmap 

green finance support in connection with the government’s Green New 

in 2021. There are plans to create a system to check and manage the 

Deal Policy and 2050 Carbon Neutral Policy, the Group will increase 

performance related to reducing Greenhouse Gas (GHG) emissions in 

its PF investments in new and renewable energy, such as hydrogen 

•   Select the mid- and long-term stra-
tegic directions and tasks for ESG 

management 

•   Create the foundation for internal-
ization of the sustainable finance 

four areas, ‘Governance,’ ‘Strategies,’ ‘Risk Management’ and ‘Quantita-

fuel cells, wind power and solar power, to contribute to the transition 

TASKS

classification system 

•   Examine the performance of strategic 

•   Compile and give feedback on the 

tasks by each affiliate 

outcomes of strategic tasks 

•   Pursue internalization of the sustain-
able finance classification system 

•   Comprehensively manage the sus-

tainable finance performance of the 

•   Reflect and evaluate the implementa-

Group 

tion of ESG tasks as a KPI 

•   Evaluate the ESG management level 

tive Indicators/Goals, and introduce a process for tracking the results. 

to a low-carbon economy. Meanwhile, with the release of ESG finance 

The relevant performance will be disclosed to the public through the 

products by domestic and foreign entities, it has been noted that there 

•   Prepare measures for ESG capacity 

building 

of the Group and derive support 

measures

issuance of sustainable management reports. 

In the case of CDP, response to climate change risks and opportunities 

were designated as major strategic tasks upon joining the organiza-

tion in February 2021, based on which Woori Financial Group will set 

forth mid- and long-term GHG emission reduction goals for the Group 

and be committed to becoming a carbon neutral financial group. Also, 

in the second half of 2021, an integrated environmental control sys-

tem will be set up for the Group, with plans to systematically control 

GHG emissions, waste production and energy and water consumption 

of the Group and disclose the related data with transparency following 

verification by an external agency. 

is a need to verify and certify these products. This past March, Woori 

Financial Group became the first financial holding company in Korea 

to issue an ESG bond that was given the highest ESG certification 

grade (ST1). By ensuring thorough follow-up management, the Group 

will contribute to the creation of a virtual cycle of ESG finance in finan-

cial markets. 

Woori Financial Group’s Milestones in Relation in Global Initiatives

Nov. 2019 

Jan. 2020 

Dec. 2020 

Jan. 2021

Joined the UNEP FI

Signed the PRB

Declared to end 
coal finance

Declared support for
the CDP and TCFD

036

037

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Risk Management

With the rise of contactless services to better cope with COVID-19, 

Also, in reflection of the final Basel III reforms that are set to be im-

2021 Plans

a digital transformation has occurred in nearly all aspects of life, in-

plemented starting in 2023, Woori Financial Group developed and 

cluding banking. As of June 2020, 64.3% of all banking services are 

introduced the top 3 risk (operating, market and credit) management 

obtained on either the Internet or mobile platform, quite a jump from 

system. In September 2020, a credit risk management system was in-

52.2% in 2018. Financial markets are seen a surge in online transac-

tions arising from technological advances, an introduction of non-

face-to-face authentication services and ease of use, and competition 

troduced to be prepared for the regulatory requirements of Basel III, and 

it became the first financial holding company to set up operating and 

market risk management systems as well in March 2021. 

is intensifying across all business areas, including areas centering 

As a result, Woori Financial Group was able to promote its operating 

on contactless products and services and platform, with the entry of 

stability by eliminating potential risks and managing losses and build 

BigTech companies, such as Naver, Kakao Bank and Toss. Accord-

the foundation for recovering from the effects of unexpected risks, such 

ingly, Woori Financial Group continually comes up with measures to 

as the pandemic, for a business continuity plan. 

cover emerging risks in relation to the changes in financial markets. 

Reinforced Risk and Internal Controls 

2020 was a tough year for many sectors due to COVID-19, and the fi-

nancial sector is expected to be exposed to a number of risk factors in 

2021. With the enforcement of the Financial Consumer Protection Act 

in 2021, Woori Financial Group will endeavor to build an impeccable in-

ternal control system, a prerequisite to ensuring consumer protection 

and excellent sale processes. Potential risks will be continually moni-

tored and the investment assets of the Group will be examined more 

thoroughly. 

Woori Bank, an important subsidiary of Woori Financial Group, will 

reestablish its business model encompassing products and ser-

Details of the Emerging Risk Management System 

Conduct Risk•There are plans to subdivide risk factors according 
to the non-face-to-face product subscription stages, which include 

consultation, sale and follow-up management, in order to examine 

risk factors for each step. Also, Woori Financial Group has secured 

the time necessary to be prepared for the final Basel III reforms by 

introducing an operating risk management system (Principles for the 

Sound Management of Operational Risk, PSMOR) for the first time 

among the 8 major financial holding companies in Korea. Based on 

trial and error before the implementation of Basel III, it will endeavor to 

improve the system and promote operating stability.  

2020 Performance

Detailed Analysis of Emerging Risks 

Digital innovations, including FinTech, bring forth new opportunities in 

financial markets, but at the same time, they can act as serious risk 

factors for businesses without any proper management measures. 

For instance, there are operating and reputation risks associated with 

misuse or abuse of customer information or leakage thereof, which can 

be devastating for the company. After recognizing the changes in its 

environment, such as changes in financial markets, rising transactions 

resulting from technological advancement and rapid speed of financial 

transactions, Woori Financial Group analyzed the potential risks of ex-

panding non-face-to-face product and service channels in relation to the 

elimination of geographical limitations, accessibility of external users, 

anonymity of users and use of public networks. Based on the analysis, 

three emerging risks were predicted: conduct risk; digital fraud risk; and 

cyber security and data privacy risk. First, conduct risk refers to a risk of 

causing adverse outcomes for customers with poorly designed prod-

ucts or sales processes in the midst of a flood of information due to 

diversified sales channels and digitization. Next, digital fraud risk is a risk 

of causing losses to the bank by subscribing to a fraudulent product via 

a non-face-to-face channel. Lastly, cyber security and data privacy risk 

is a risk that arises from misuse and mismanagement of personal data 

obtained via non-face-to-face channels. 

Development of the Top 3 Risk Management System    
Following Reform  

In 2020, Woori Financial Group formed an emergency management 

committee in early on in the face of an unprecedented global crisis 

brought upon by COVID-19 to systematically deal with the ensuing chal-

lenges, with the safety of customers and staff as its No.1 priority. 

038

Monitoring Indicators for Emerging Risk Management

Conduct Risk
•No. of Subscribers by age group 
•No. of Scrapping errors 
•No. of Same-day cancellations
•No. of Subscriptions by seniors and minors 
•No. of Failed real name verification attempts 

Cyber Security & Data Privacy Risk
•No. of Hacking attempts
•No. of System failures 
•No. of Security patch installations
•App log increase rate
•Average app usage time by customer 

Digital Fraud Risk
• No. of Subscriptions using prepaid phone  

numbers

•No. of Financial fraud cases
• No. of Login attempts from overseas IP  

addresses

• No. of Login attempts after re-reporting the 

password 

• No. of Subscribers with erroneous custom-

er information 

vices, processes and data with the aim of achieving cutting-edge 

data-centric banking services, based on a mid- to long-term strategy to 

Cyber Security & Data Privacy Risk•Cyber security risks will be mit-
igated by monitoring for hacking and information leakage, while data 

strengthen the digital business.  

Management Measures for Emerging Risks 

privacy risks will be addressed by setting forth a clear set of standards 

in relation to the use of personal information. In addition, core digital 

technologies, such as cloud, machine learning and AI, will be intro-

duced, in addition to establishing a system to recruit and foster digital 

Non-face-to-face channels are characterized by ease of access, sim-

experts, in order to build the necessary infrastructure and manpower 

ple procedures and analysis of diverse data. It is also advantageous 

for the digital channels.  

for those seeking to secure new technologies, as there are many areas 

that are still untapped. To better manage the emerging risks associate 

with the rise of non-face-to-face channels, Woori Financial Group plans 

to establish and operate an emerging risk management system with 

an understanding of the characteristics unique to non-face-to-face 

channels. Woori Financial Group is sharing its risk management value 

and culture and systematically examining the risk factors associated 

with non-face-to-face channels. Also, emerging risks are clearly identi-

fied through management reports and risk assessments and reviews 

to better deal with them.

Digital Fraud Risk•There are plans to pursue multifaceted risk man-
agement by using a wide array of data based on a database created to 

collect, analyze and manage internal, external, structured and unstruc-

tured data. To enable risk management based on RiskTech services, 

the risk management system will be upgraded in reflection of the lat-

est digital trends, such as AI risk management, non-face-to-face credit 

assessment models and fraudulent corporate loan detection system. 

PSMOR in Relation to the Operating Risk Management

Development of 
Products and Services

Sales of Products 
and Services 

Follow-up 
Management 

 Ensure consistency and efficiency by 
classifying products and services and 

 Strengthen the connection between 
the  headquarters  and  branches 

Promote the effectiveness of risk 

management by deriving monitoring 

establishing a standardized manage-

centering on the key businesses and 

measures suitable for each risk and 

ment system for each type 

perform integrated management at 

control activity 

the company level 

039

123INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Social Responsibility

Woori Financial Group undertakes social contribution activities 

2020 Performance

alongside local communities with the vision of ‘Benefit from Finance, 

Warmth from Sharing.’ Based on the three core values, Humanity, 

Happiness and Hopefulness, the Group is dedicated to sharing with 

local communities and practicing ESG management. It has also 

established its own sustainable development goals (SDGs) in con-

sideration of the nature of the financial industry and joined in on the 

international effort toward sustainable development centering on five 

social contribution areas: inclusive finance, fostering the future gener-

INCLUSIVE FINANCE

Support for microfinance•Woori Financial Group provides wide-rang-
ing support for microfinance in order to deliver the social value of 

finance by alleviating the burden of financial costs for ordinary citizens 

and to grow alongside them. With its notable microcredit product, 

ation, supporting the underprivileged, spreading the mecenat spirit of 

‘New Hope Spore Loan,’ Woori Bank handled KRW 551.8 billion, as of 

the end of 2020. Non-face-to-face channels were opened in 2020 to 

improve convenience for those who find it difficult to visit the bank 

in person. ‘Sunshine Loan 17’ launched to support microfinancing in 

line with the government’s policy targeted borrowers who were forced 

to turn to the secondary financial sector and private lenders due to 

FOSTERING THE 
FUTURE GENERATION

Supporting Underprivileged Children and Youth in Online Learning•

Woori Financial Group donated KRW 500 million, which included 

donations from executives and employees, to the Korea Council of 

Group Home for Children and Youth to help underprivileged children 

and youth engage in online learning during the pandemic. To facilitate 

online learning, 340 computers and peripheral devices and online edu-

cation program vouchers were donated for children and youth belong-

ing to group homes, in addition to introducing assistant teachers for 

children with disabilities. Woori Financial Group will continue its efforts 

to promote equal education opportunities for underprivileged children 

in the midst of rapid changes in the education environment caused by 

COVID-19 and foster the future generation.  

Digital Talent Promotion Project for Specialized Vocational High 
Schools•Each year, Woori Financial Group offers assistance to 
students from low-income facilities attending specialized vocational 

Woori Bank Kkumnamu Scholarship Program

Woori Bank Kkumnamu (“Dream Tree”) Scholarship Program is a so-

cial contribution program that was launched in 2011 to foster future 

generations using the Woori Love Fund with donations voluntarily 

made by executives and employees from their paycheck. In 2020, 

KRW 50 million in scholarships was provided to 75 children from chil-

dren’s centers with which Woori Bank has formed sisterhood ties with, 

along with messages of encouragement written by executives and 

employees. Not only that, but Woori Bank also invited 966 elementary 

school students from children’s centers across the country to take part 

in a non-face-to-face financial education program offered by Woori 

Bank Museum (for a total of 53 sessions). As such, various education-

al programs are being organized to nurture future talents. 

SUPPORTING 
THE UNDERPRIVILEGED

Social Contribution Activities of the Employees of the Group•Woori 
Financial Group has been organizing volunteer activities on an ongo-

philanthropy and protecting the environment. 

Woori Financial Group’s CSR Strategies 

Implementing CSR strategies aligned with the UN SDGs 

for sustainable management and creation of social value 

Inclusive Finance

Promoting inclusive and sustainable 

economic growth and creating jobs 

Fostering the future generation

Guaranteeing inclusive and equitable 

quality education, promoting lifelong 

learning opportunities 

Supporting the underprivileged

Reducing inequality within and among 

countries and contributing to social inte-

gration 

Spreading the Mecenat activities

Spreading cultural value by sponsoring 

the arts, cultural and sports sectors 

Protecting the environment

Responding to climate change and pursu-

ing sustainable protection and restoration 

of ecosystems

poor credit scores, despite having an income. Through this product, 

high schools who are facing difficulties in pursuing career develop-

KRW 107.0 billion was extended to borrowers, and it helped reduce 

ment or acquiring the skills to apply digital and information technol-

ing basis since the launch of Woori Bank Volunteer Group in July 2007. 

the polarization in the financial sector. Meanwhile, Woori Bank began 

ogy due to daunting private education costs. In 2020, vouchers for 

Woori Bank has formed sisterhood ties with social welfare institutions 

the “Special Program for Pre-Workout for Household Loans” on April 

online classes on digital and information technology were provided 

and children’s centers near its branch locations across the country, and 

29, 2020 to support borrowers who have overdue loan repayments 

to 100 specialized vocational high school students faced with con-

its executives and employees pay regular visits to volunteer and deliver 

or are at such risk due to a decrease in income during the pandemic. 

straints in capacity building and learning due to COVID-19. It entailed 

donations throughout the year. In 2020, 758 volunteer sessions were 

Vulnerable groups suffering financial hardships due to COVID-19 and 

education in various aspects of digital and information technology, 

carried out with the participation of a total of 7,004 members of the or-

borrowers with overdue payments were allowed to defer the payment 

including but not limited to big data, information security, applica-

ganization to assist underprivileged neighbors in the local community. 

of the principal (for 6 or 12 months), extend the loan period, renew the 

tion programming interface (API), web development and artificial 

Also, KRW 518 million was donated to social welfare institutions and 

loan or switch to a different loan product. As of the end of 2020, a total 

intelligence, and executives and employees from Woori FIS, which 

children’s centers to assist vulnerable groups as well. 

provides comprehensive ICT services within Woori Financial Group, 

provided mentoring via live streaming videos to help students ex-

plore career paths and develop practical skills.

•••

of 77 such cases amounting to KRW 1,607 million were handled. 

Support for Small Business Owners and SMEs•Woori Bank became 
the first financial institution to initiate consulting services for SMEs 

(SOHOs) in 2001. Today, financial experts including management 

consultants, certified accountants and tax accountants at the Bank 

provide SMEs and SOHOs with individually tailored consulting on 

various aspects of managing a business, including accounting and 

taxation. Special funding was provided to support innovative SMEs 

and small business owners bearing the brunt of the coronavirus crisis 

and facing hardships due to the economic downturn and crisis in their 

respective industries in managing their businesses with stability and 

creating jobs. A special funding agreement valued at KRW 40 billion 

was signed with credit guarantee foundations across the country, 

including the Korea Credit Guarantee Fund and the Korea Technology 

Finance Corporation, through which KRW 2.3 trillion was extended as 

guaranteed loans under special funding agreements with a guarantee 

ratio of 100% and loans for the guarantee fees with the maximum 

guarantee fee rate of 0.8% (0.4%, 2 years) to support innovative SMEs 

Woori FIS staff mentoring students to nurture them into digital talents

New hires engaging in volunteer activities

and revitalize local economies. 

040

041

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Support Programs to Overcome COVID-19•Woori Financial Group ini-
tiated a wide range of social contribution programs in an effort to over-

donation certificates and KRW 200 million donated by executives and 

employees of the Group were provided to Seoul National University 

come the COVID-19 crisis in 2020. In January 2020, KRW 100 million 

Children’s Hospital. Going forward, Woori Financial Group will continue 

worth of COVID-19 prevention kits, each consisting of masks, a hand 

its blood drives with the participation of executives and employees as 

sanitizer and a thermometer, was donated to welfare facilities helping 

a way to give blood and share life. 

children and seniors who are particular vulnerable to the virus. In Febru-

ary, KRW 200 million worth of infection control supplies was delivered 

to shelters for children at high risk in the Daegu and Gyeongbuk re-

gions, which were COVID-19 hotspots at the time. In March, 6,000 food 

kits and 1,000 bags of rice valued at KRW 300 million in total were pur-

chased from traditional markets and donated for children and seniors 

in the Daegu and Gyeongbuk areas, which helped support vulnerable 

groups and revitalize the local economy at the same time. KRW 200 

million was donated to the Daegu Branch of Korean Red Cross to pro-

vide healthy meals to the healthcare professionals at major hospitals 

in Daegu to help boost their immune systems and nourish their bodies 

and souls. Wibee Cloud, a crowdfunding platform of Woori Investment 

Bank, was utilized to carry out a donation project with the participation 

Sharing with Vulnerable Groups on Holidays•Woori Financial Group 
has been sharing with those in need during the Lunar New Year and 

Chuseok holidays each year. In January 2020, some 300 new recruits 

of Woori Financial Group made 3,000 Woori Hope Boxes consisting 

of holiday food at the head office of Woori Bank and donated them to 

senior welfare facilities around the country. In September, 2,000 food 

kits were prepared and donated to some 40 senior welfare facilities 

operating under the Comprehensive Support Center for the Elderly 

Living Alone. Woori Financial Group will continue its charity activities in 

an effort to fulfill its CSR and eliminate the blind spots in welfare. 

SPREADING
THE MECENAT ACTIVITY

The 23rd Woori Bank Woori Art Competition•The Woori Bank Woori 
Art Competition launched in 1995 celebrated its 23rd year in 2020. It 

is an iconic social contribution program of Woori Bank in the arts and 

cultural sector that is aimed at giving an opportunity for children and 

youth to share their hopes and dreams. In the past 25 years, around 

750,000 young artists participated in the competition, boasting a long 

history and tradition, and unleashed their artistic potential. In 2020, the 

preliminary and final rounds were held online for the first time, thereby 

in the area that was destroyed by the massive wildfire in Goseong, 

Gangwon-do Province, and it helped restore the natural environment 

and allow children receive education surrounded by greenery.  

Eoul Elementary School situated in the vicinity of Anseong training 

center of Woori Financial Group was chosen as the second forestation 

project site, and every step of the project, including planning, design 

and forestation, was carried out based on the opinions collected from 

students, teachers and staff as well as local residents. Woori Financial 

Group will pursue social contribution programs in connection with ESG 

management to promote coexistence between man and nature.

enabling young artists to continue fostering their dreams even in the 

2021 Plans

midst of challenges brought upon by COVID-19. 

PROTECTING 
THE ENVIRONMENT 

of Woori customers, with the aim of assisting those who have been hit 

hard by COVID-19. Along with these activities, the Good Consumption 

Woori Bank’s Charity Culture: Woori Love Fund•Woori Bank is known 
for the Woori Love Fund, a charity program where executives and em-

Movement was launched to support small business owners and turn 

ployees donate a portion of their paycheck each month. Created with 

Environmental Protection Campaign to Coexist with Nature•Woori 
Financial Group has been carrying out an environmental protection 

the economic tide. Gift certificates valued at KRW 10 billion were pur-

voluntary participation in 2003, the fund amassed KRW 384 million 

campaign throughout the year as part of the efforts to promote ESG 

chased from traditional markets and given to employees, in an effort 

in 2020 alone with contributions made by 5,524 members of the or-

management and environmentally conscious practices since 2019. 

to support local merchants, and around 100 restaurants near the head 

ganization a month, on average. The money collected is used toward 

In 2020, all members of the Group engaged in eco-friendly practices, 

office were prepaid for KRW 100 million worth of meals. 

Blood Drive Campaign•Woori Financial Group carried out a blood 
drive with the participation of executives and employees across the or-

ganization after becoming aware of the decline in blood donations due 

to social distancing measures. The Blood Drive Campaign was con-

ducted for the 15th consecutive year in 2020 since the related agree-

ment was concluded with Korean Red Cross in 2006. Executives and 

employees voluntarily visited the blood banks near the office or branch 

during the month-long campaign period to donate blood as well as 

the blood donation certificates. In October 2020, a total of 500 blood 

assisting those in need, supporting volunteer groups of the bank and 

holding contents to select excellent social welfare programs. Woori 

Love Fund Contest Program, which has been in operation since 2009, 

is aimed at selecting exceptional social welfare programs operated by 

social welfare facilities to support marginalized classes. In 2020, KRW 

such as using tumblers, refraining from the use of disposables and 

saving energy. A donation drive was held to collect used toys from 

executives and employees and donate them to the Seoul Green Toy 

Library. Through these activities and more, Woori Financial Group is 

leading the efforts to protect the environment and leave behind a clean 

200 million was donated to twelve social welfare institutions and ten 

and healthy planet for future generations. 

children’s centers. A social media campaign was carried out to involve 

customers of Woori Bank and its partners by having them leave com-

ments and like and share posts to show their support for underprivi-

leged children. 

Woori Finance Forest of Life •Woori Financial Group held the com-
pletion ceremony for the second forest created as part of the Woori 

Finance Forest of Life Project at Eoul Elementary School in Anseong, 

One Click Funding System will be introduced on WON Banking services 

Gyeonggi-do Province in December 2020. Initiated in 2019, the first for-

for customers to make donations in the event of a national disaster or 

estation project was carried out at Inheung Elementary School located 

emergency so as to facilitate speedy recovery with timely assistance.

Practicing Green Management and CSR Management 

Woori Financial Group plans to establish ESG management processes 

in 2021 to reinforce ESG management, in addition to strengthening its 

CSR management by diversifying CSR channels and pursuing green 

management. After joining global environmental initiatives to build a 

climate change response system, the Group will come up with a long-

term roadmap to countering climate change and formulate specific 

measures to achieve the intended objectives, such as building the 

infrastructure for reduction of carbon emissions and carrying out cam-

paigns to raise environmental awareness among the employees. 

In light of the recent trends related to the widespread use of digital 

technology and the need to carry out social contribution activities while 

maintaining social distancing, Woori Financial Group plans to introduce 

digital CSR programs and discover and implement zero-contact CSR 

activities. In the first half of 2021, small business owners suffering from 

a sharp decline in sales due to the prolonged pandemic will be provided 

with digital signage at Woori Bank branches across the country and dig-

ital ads on Woori WON Banking, a mobile banking app. To boost sales, 

small businesses will be offered an opportunity to open shop on Wibee 

Market, an online open market operated by Woori Card. In addition, the 

Sharing Woori Hope Boxes for the Lunar New Year

Woori Financial Group’s blood drive

Woori Protects the Earth

Good Stores in Woori Neighborhood to support small business owners

042

043

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  BUSINESS
OPERATIONS

046 

Woori Bank

072 

Woori Card

074 

Woori Financial Capital

076 

Woori Investment Bank

078 

Woori Asset Trust 

080 

Woori Asset Management

082 

Woori Savings Bank

084 

Woori Credit Information

086 

Woori Fund Service 

087 

Woori Private Equity Asset Management

089 

Woori Global Asset Management

091 

Woori Finance Information System

092 

Woori Finance Research Institute

044

045

Woori Bank

Woori
Bank

www.wooribank.com

Woori Bank has consistently spearheaded 

bank-wide operations for digital transforma-

tion under a strategy that aims to lead digital 

innovation and conducted digital-focused 

organizational reshuffling to respond rapidly 

to the changing market. Moreover, Woori 

Bank intensified competencies to utilize dig-

ital technologies including AI, big data and 

RPA as core values of a ‘customer-oriented 

approach’ and ‘enterprise-wide productivity 

innovation’ and transformed mobile banking 

services.

The Banker Named Three 
World's Best Banks

Retail Banking

Retail banking has undergone dramatic changes since the outbreak 

Expansion of the Customer Base 

of COVID-19. Along with a sharp decline in customers visiting banks 

in person, there has been a surge in demand for mobile banking. Also, 

with the expansion of asset markets, including equity investments 

and real estate, and low interest rates, retail banking is expected to 

fulfill its fundamental roles, such as ensuring convenient transac-

tions. Under these circumstances, the Retail Banking Business Group 

The Retail Banking Business Group provided customers with benefits 

through customer-oriented promotions. In January 2020, the launch 

of a high-interest savings product called Woori Customers, Thank You 

led to KRW 1 trillion in sales. Also, various marketing campaigns were 

carried out with partners to consolidate the customer base. High-inter-

est rate installment savings products began to be offered in connec-

is effectively dealing with changes brought upon by COVID-19. It is 

tion with Hyundai Card and Woori Card to attract customers looking to 

providing a wide variety of products and services for retail customers, 

generate interest income, while marketing campaigns targeting young 

planning partnerships and marketing campaigns and focusing on the 

children, youth, wage earners and others were carried out. As a result, 

fundamentals of the retail banking business.  

the monthly balance of the low-cost funding accounts of individual 

customers was KRW 10.5 trillion higher compared to the end of the 

previous year, thereby contributing to the improvement of profitability 

2020 Performance

for the bank. 

In 2020, Woori Bank provided its 23.8 million retail customers with dif-

ferentiated value and customer experience in the non-face-to-face era. 

The Prime Power Loan (PPL) application process, for example, was 

taken to the online platform for customers to file an application on-

line without having to visit in person. The campaign using Pinkfong 

characters that are popular with young children was continued, while 

the e-sports (League of Legends Championships Korea, LCK) spon-

sorship agreement from last year was renewed to attract Generation 

MZ, which includes millennials and Gen Z, as part of the strategy to 

consolidate the digital native customer base. In addition, the new and 

improved Tablet Branch, WINI mini, and smart kiosks were used to 

speed up the processes for a more convenient digital experience for 

customers. 

Efforts to Promote Non-Face-to-Face Banking 

Through digital transformation, the product subscription process was 

re-established to raise the competitiveness of flagship products. It is 

now possible for customers to look up their maximum loan amount 

and interest rate within just two minutes on the web, without the 

need to install the WON Banking app. Woori WON Loan for Workers, 

launched exclusively for the digital platform in March 2020, recorded a 

balance of KRW 2.1 trillion by the end of the year, the success of which 

was owed to the convenient process. Furthermore, the PPL program 

was completely moved to the online platform to attract more prime 

customers. 

Total Loans of Retail Banking (Unit: KRW in trillions)

Total Deposits of Retail Banking (Unit: KRW in trillions)

Total Customers of Retail Banking (Unit: thousand customers)

131.6

121.0

109.4

100.5

YoY

+8.8%

YoY

+8.9%

23,835

23,507

YoY

+329

2019

2020

2019

2020

2019

2020

046

047

2020 Global Best BankAsia's Best BankKorea's Best BankINTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  •••

Woori Bank & LCK’s partnership agreement ceremony 

Renewal of the E-sports (LCK) Sponsorship Agreement 

The Retail Banking Business Group became the first in the financial 

industry to sponsor the League of Legends Championships Korea 

(LCK) and has been sponsoring the international esports league for 

two years since 2019. The ambassadors of 20-Year-Old Woori, a youth 

brand of Woori Bank, achieved the effect of a KRW 180 billion ad cam-

paign over the course of two years, with the issuance of nearly 27,000 

LCK cards. Based on Woori Bank’s industry know-how and strategies 

to attract the avid fans of the LCK, a strong partnership was formed 

with the organization and the contract was renewed until 2023. The 

Retail Banking Business Group is actively communicating with Gen 

MZ, making up the biggest portion of LCK viewers, by incorporating the 

LCK into its marketing campaigns. 

2021 Plans

Going forward, a wide range of strategies will be applied to gain more 

retail customers amid fierce competition. An exclusive marketing 

brand will be launched to attract prime customers among wage earn-

ers, while efforts will be made to appeal to Generation MZ who are 

gaining stronger social and economic influences.

Further, the Retail Banking Business Group will seek to achieve digital 

transformation (DX) of the product and service subscription and bank-

ing processes, through which low-cost funding accounts and prime as-

sets will be increased in a non-face-to-face manner in order to achieve 

greater financial soundness.  

COVID-19 Support Activity

• ATM Fee Reduction

-  For individual customers & individual business owners in the Dae-

gu and Gyeongbuk areas (Mar. 6, 2020 to May 31, 2020) 

•Pre-workout for household loans in the COVID-19 era

-  For borrowers who have failed to make their loan payments  

(or have concerns thereof) due to decreased income since the 

outbreak of COVID-19 (Feb. 2020)   

-  Payment of the principal deferred (for 6 or 12 months), etc.

Corporate Banking

The Corporate Banking Business Group of Woori Bank, providing 

Strengthening Relationships on an Ongoing Basis 

services to corporate customers, including major domestic con-

glomerates (Samsung, LG, POSCO, etc.), has the largest number of 

corporate group customers in Korea, as of late 2020. The branch 

managers, who are corporate finance experts who have turned Woori 

Bank into Korea’s top corporate banking service provider, and the 

(corporate) finance center managers in charge of supporting the affil-

iates and business partners of corporate customers and overseeing 

retail banking for their executives and employees, help meet various 

financial needs of corporate customers in a timely manner. Woori 

Bank prides itself on having provided corporate customers with 

world-class financial services that helped them emerge as global 

leaders over the past 122 years and is committed to using its know-

how to better serve new and existing corporate customers. 

2020 Performance

In 2020, the Corporate Banking Business Group made achievements 

befitting its status as the No.1 leader in corporate banking services by 

providing top-notch financial services to corporate groups including 

main debtor groups. Along with this, diverse financial needs were 

discovered through the operation of Woori Diamond Club for CEOs of 

large corporations, and efforts were made to strengthen relationships 

with customers. In response to the growing emphasis on corporate 

social responsibility, products aimed at developing win-win relation-

ships with enterprises were developed in an effort to promote coop-

eration. The Corporate Banking Business Group managing KRW 24.1 

trillion in total assets, as of the end of 2020, generated KRW 679.2 

billion in operating income. 

With the corporate customers growing into global leaders, their finan-

cial needs are changing faster and more diverse than ever. To better 

cater to such needs, Woori Bank has been operating Woori Diamond 

Club since 2003. Woori Diamond Club, celebrating its 18th anniversary, 

plays an important role in strengthening Woori Bank’s relationships 

with its corporate customers and providing services tailored to the 

financial needs of customers in a timely manner. 

Supporting Win-Win Relationships with SMEs and Large  
Corporations 

Woori Bank offers a product package in which it enters into business 

agreements with large corporations and offers to finance small- and 

medium-sized enterprises (SMEs) at low interest rates. Through the 

Sangsaeng Loan for Partners of Large Companies launched in 2008, 

2,499 enterprises were provided with KRW 770.6 billion in loans, while 

Woori Sangsaeng Partner Loan, a loan package for settlements devel-

oped in 2013, helped provide KRW 597.9 billion in loans to 7,576 en-

terprises, as of the end of 2020, through a system upgrade in 2015. As 

the bank with the largest number of corporate group customers in Ko-

rea, Woori Bank contributes to the formation of win-win relationships 

between large corporations and SMEs by reducing financial costs for 

SMEs with its Sangsaeng (win-win relationship) System and extensive 

client network. 

2021 Plans

The Corporate Banking Business Group will strengthen its corporate 

banking services under the slogan, “No.1 Corporate Banking Service 

Provider Based on Total Marketing,” and implement the following strat-

Corporate Banking Total Assets of 2020

egies to achieve this objective: 

KRW 24.1 trillion

First, it will diversify sources of revenue by developing new financial 

products and markets and normalizing interest rates and fees to pur-

sue profit-generating businesses. 

Second, it will pursue a balanced loan business by ensuring adequate 

growth of conglomerate assets and managing related risks. 

Third, it will implement the total marketing strategy by promoting 

transactions among partners, executives and employees using its 

conglomerate network. 

048

049

Woori BankINTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
SME Banking

The Small and Medium Corporate Banking (SME Banking) Business 

Group oversees financial services for SOHOs/SMEs/middle market 

Leading Productive Finance through Support for Korean New 
Deal and Innovation Finance 

Providing COVID-19 Support and a Safety Net  
for SOHOs and SMEs 

Woori Bank provided KRW 8.2 trillion in investment and loan support for 

the Korean New Deal and innovative financing support, thereby increas-

ing financial support for enterprises in the digital and environmental 

sectors, enterprises with excellent technologies and Intellectual Prop-

Woori Bank provided prompt and practical assistance to SOHOs and 

based on innovation and inclusive financing for SMEs. Through the 

SMEs suffering from COVID-19 by providing some 170,000 applicants 

agreements with government-funded financial institutions and devel-

with KRW 11 trillion in new funding, KRW 13 trillion in renewed loans 

opment of financial services to SMEs, Woori Bank will boost profitabil-

and KRW 2 trillion in deferrals and interest exemptions amounting to a 

ity, growth potential and soundness through systematic support for 

erties (IPs) and enterprises creating jobs. There are plans to continually 

total of KRW 26 trillion in value. 

2021 Plans

In 2021, Woori Bank will be dedicated to achieving tangible growth 

enterprises, handling a total of KRW 98.0 trillion in loans and KRW 

61.5 trillion in deposits, as of the end of 2020, while ensuring custom-

er satisfaction. Rather than simply pursuing profits, it is dedicated to 

practicing sustainable management with the aim of achieving mutual 

growth with its customers, even amid various challenges such as 

economic recession, a drop in the base interest rate and more. Woori 

Bank is a leader in providing inclusive banking and productive banking 

services, fulfilling its corporate social responsibility and contributing 

to the national economy and local communities through financial as-

increase support based on inclusive and innovative financing through 

the New Deal industry guarantee, funding from policy funds and pre-

liminary loan limit assignment, total marketing in connection with large 

corporations and so on. Other than that, Woori Bank achieved a KRW 7.1 

sistance to enterprises suffering financially due to COVID-19, financial 

trillion increase in technical financing in 2020 alone by issuing technical 

consulting to SOHOs, support for innovative enterprises and so on.

evaluation reports to innovative enterprises with leading technologies 

2020 Performance

2020 was a year in which Woori Bank made qualitative and quantitative 

achievements by offering full-fledged support to SOHOs and SMEs 

through the COVID-19 financial assistance program and more. Com-
pared to 2020, loans increased by KRW 8.3 trillion (9.3% △), deposits by 
KRW 7.8 trillion (7.4% △) and business customers by 100,000. Financial 

soundness was substantially improved with the weight of prime assets 

reaching 86.7% ( 2.5%p YoY increase). 

Despite the continued drop in the base interest rate in the low growth 

era, the profitability of loans was boosted thanks to efficient asset man-

of the Fourth Industrial Revolution in a prompt and systematic man-

ner based on an in-house evaluation system. In order to discover and 

nurture enterprises with outstanding technologies, Woori Bank holds 

a contest twice a year to select 20 enterprises to be funded KRW 1.0 

billion each, in addition to operating a wide variety of direct and indirect 

investment programs and programs that incorporate investment and 

loans as forms of support. Plus, technology financing training is provid-

ed at all the branches each year to help employees acquire qualification 

certificates as technology credit appraiser, as part of the efforts to dis-

cover and nurture exceptional financial experts. 

Building Policy Funds and Offering Guaranteed Loans 

agement, and as a result of providing more loans to SMEs in a prime 

In line with the government policies, Woori Bank offered low-interest 

asset and reducing non-performing assets, the default rate of SMEs 

policy funds of KRW 2.3 trillion to SOHOs and SMEs in 2020. The pri-

mary and secondary loan programs for secondary preservation of the 

interest rate and security on a letter of guarantee helped provide KRW 

1 trillion at low interest rates as emergency liquidity programs. Other 

than that, Woori Bank promoted policy funding with competitive inter-

est rates using on-lending arrangements with the Korea Development 

Bank and the Export-Import Bank of Korea, along with C1/C2 funds 

from the Bank of Korea. Moreover, KRW 39.4 billion was extended 

based on agreements were concluded with the Korea Credit Guaran-

tee Fund, foundations and central and local governments, in addition 

dropped 0.07%p from the end of the previous year to 0.28%. 

Not only that, but the SME Banking Business Group provided KRW 26.0 

trillion in financial assistance to around 170,000 borrowers affected by 

COVID-19 in 2020 and extended KRW 7.3 trillion to enterprises with ex-

cellent technological prowess, including material, parts and equipment 

manufacturers and innovative enterprises, thereby contributing to the 

national economy and local development. In response to the govern-

ment policies, Woori Bank offered KRW 2.3 trillion in policy fund loans 

to SOHOs and financially vulnerable groups and fulfilled its corporate 

social responsibility through financial inclusion. 

050

In addition, a debt readjustment program and a soft landing plan for 

borrowers through payment deferrals were implemented to help cus-

new customers and follow-up management, in addition to increasing 

financial support to innovative companies with outstanding technolo-

gies and enterprises that have been adversely affected by COVID-19. 

tomers overcome the COVID-19 crisis. Woori Bank is providing total 

With plans to upgrade its internal system in order to design custom-

financial solutions to customers through extraordinary support for 

er-centric and customer-first financial schemes, Woori Bank will boost 

business stabilization, support in connection with guarantee providers, 

the competencies of the personnel overseeing services to SMEs 

the operation of a customer service center for those with financial 

and discover best practices to be disseminated throughout the orga-

difficulties. Also, there are five locations of Woori SOHO Support Cen-

nization. Furthermore, Woori Bank will leap forward to become the 

ter providing online and offline consulting on business management, 

No.1 bank by building the best-in-class customer-centric asset man-

including taxes, accounting, entrepreneurship and crisis management. 

agement system and analyzing comments and feedback obtained 

In 2020, there were 565 SOHO financial consulting cases, and there 

through the Voice of the Customer (VOC) system to strengthen pro-

are plans to open new locations in four regions, Gwangju, Daegu, Dae-

tection for financial consumers and support customers in achieving 

jeon and Seoul, 2021. 

success. 

No. of SOHO & SME Customers

1.76 million

Total SME loans in Won (Unit: KRW in trillions)

Prime Asset Ratio(SMEs) (Unit: %)

to providing guaranteed loans of KRW 2.3 trillion, which helped in-

76.6

82.1

crease prime assets and asset soundness. 

91.1

86.7

83.3

84.3

YoY

+11.0%

2018

2019

2020

2018

2019

2020

YoY

+2.4%p

051

Woori BankINTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
Institutional Banking

Digital Banking

The Institutional Banking Business Group consists of the Institutional 

Providing Optimal Financial Solutions to the Government and 

With the rapid digitization of financial services due to the Fourth 

& Public Fund Customer Department, which caters to the needs of 

Public Institutions

the central and local governments, courts and public institutions, and 

the National Pension Department dedicated to providing financial 

services to the National Pension Service (NPS), one of the three larg-

est pension funds in the world, and other domestic pension funds.

Woori Bank assigns competent professionals to the Institutional 

Public Fund & Customer Department to effectively support the govern-

ment and policy institutions in policy and project implementation by 

providing optimal financial solutions for the execution of public proj-

The Institutional Banking Business Group became the first in the 

ects. Selected as the primary banking partner for the Korea Institute of 

Korean banking sector to establish a pool of institutional banking 

Science and Technology (KIST), Korea Medical Device Development 

specialists for institutional relationship management (RM) to provide 

Fund (KMDF) and others in 2020, Woori Bank worked toward the suc-

first-class financial services to institutional customers. As of 2020, 

cess of the new growth policies of the government. With a differentiat-

Woori Bank serves a number of institutional customers including 

ed fund management system, Woori Bank was chosen as the foreign 

the Ministry of Land, Infrastructure and Transport (MOLIT), Korea 

Post, NPS, Korea Land & Housing Corporation (LH), Korea Railroad 

Corporation (KORAIL) and Korea Exchange (KRX) and managing the 

exchange service provider by the Korean Teachers’ Credit Union and 

has been playing a critical role in its business operations ever since. 

coffers of the Seoul Metropolitan City and 20 district offices of Seoul. 

Maximizing Synergy While Serving Institutional Customers

Industrial Revolution, COVID-19 pandemic and other factors, digital 

competency has become a critical factor in determining the surviv-

ability and competitiveness of a bank. Woori Bank has been imple-

menting a streamlined strategy to achieve Digital Transformation 

(DT) with the aim of leading digital innovation and even restructured 

its organization for digital readiness to boost its executive power 

and make agile responses to the changes in the market. In addition, 

Woori Bank further strengthened its capacity to generate income by 

honing its competitive edge in finance using new digital technology 

and proactively responded to changes in the financial environment 

by forming more partnerships and creating innovative businesses. 

Going forward, it will consolidate its position as a digital leader in the 

banking sector by doing away with outdated practices and bolstering 

its execution power, with the aim of ‘Incorporating the Digital DNA’ 

into its business methods, work environment and organizational cul-

As such, Woori Bank has consolidated its position as the bank with 

the largest number of public institution clients in Korea.

2020 Performance

Woori Bank broadened its services for government agencies, local 

governments and major public institutions and built a reputation as 

a financial institution working for the people through diverse social 

contribution activities in local communities. Since March 2018, it has 

been serving as the primary bank of the NPS, one of the world’s three 

biggest pension funds, managing around KRW 830 trillion in funds. In 

2020, Woori Bank provided institutional banking services as the prima-

ry bank to 102 out of 340 public institutions designated by the Ministry 

of Economy and Finance, and it maintained banking relations with 

around 5,000 institutions, with loans and deposits amounting to a total 

of KRW 31.2 trillion. 

Total Deposits (Unit: KRW in trillions)

31.2

31.7

30.6

2018

2019

2020

052

The Institutional Banking Business Group not only provides financial 

ture to accelerate the bank-wide DT. 

services directly to institutional customers but also discovers and 

delivers opportunities for SMEs and individuals to become involved in 

projects initiated by institutions. As one of the key businesses in 2020, 

2020 Performance

Woori Bank provided comprehensive financial services for companies 

Boosting Digital-Based Operations and Increasing Business 

and so on. 

that have been successful in R&D, while managing and executing R&D 

Coverage 

funds for system operations and beyond, as the bank designated to 

handle the research and development (R&D) funds for the Ezbaro 

program of the Ministry of Science and ICT. Furthermore, the group 

has laid the groundwork to attract and support promising exporters 

through the export voucher program management system supervised 

by the Korea Trade-Investment Promotion Agency (KOTRA).

Clients among local governments 

In December 2020, the "Corporate Woori WON Banking" was made 

In 2020, Woori Bank established objectives for non-face-to-face chan-

available. Prior to the re-launch, the would-be users were interviewed 

nels to boost digital-based operations and improved digital perfor-

and user tests were carried out for a couple of months to clearly 

mance indicators and developed Business Internet Banking (BIB) prod-

identify the needs of corporate customers. Based on the results, the 

ucts. Digital marketing carried out in connection with branches was 

main channels, including corporate banking and notification app, were 

modified as an indicator to assess the digital performance of the bank 

renewed. The renewed mobile app offering a personalized main page 

as one of its main businesses, and products in line with the current 

and new services befitting the mobile platform, such as a non-face-

market trends were launched to strengthen competitiveness. Through 

to-face loan service, helped raise the efficiency in serving corporate 

partnerships with external entities, channels have been created to 

customers. 

attract new customers and funds. In July 2020, Woori began imple-

Seoul Metropolitan City, 20 gu offices in Seoul and Gwangmyeong City

menting the mobile take-a-number system on a wider scale in partner-

Clients among government and public agencies 

ship with Naver, which helped create an environment for collaborating 

with FinTech companies and developing digital business models with 

promising companies. Additionally, digitization of corporate financial 

Ministry of Land, Infrastructure and Transport, Korea Post, National 

services and other business areas unique to the banking industry was 

Pension Service, National Health Insurance Service, Korea Housing 

pursued to discover digital business opportunities across the banking 

Finance Corporation, Korea Land & Housing Corporation, Korea Hous-

business. 

ing & Urban Guarantee Corporation, Seoul Housing and Communities 

Corporation, Korea Railroad Corporation, Korea Exchange, Korea Se-

curities Depository, Korea Public Finance Information Service, Korea 

Institute of Startup & Entrepreneurship Development, Korea Inclusive 

Finance Agency, Agency for Defense Development, etc.

The launch of Corporate Woori WON Banking, following the launch of 

Woori WON Banking for individual customers in 2019, helped Woori 

Bank take a step closer to completing its digital financial platform. 

Keeping in pace with the trend of growing importance of non-face-to-

face channels in the financial industry, Woori Bank will continually de-

velop WON Banking services as the representative marketing platform 

of Woori Financial Group by offering convenient and personalized 

services. 

053

•••

"Corporate Woori WON Banking" service usage guide video

Video link

A System for Constantly Advancing Digital Channels 

In 2020, Woori Bank made two major updates in reflection of user 

requests for improvement through the operation of the WON Banking 

Innovation Task Force and set up a system for constantly advancing 

digital channels by reflecting customer feedback, upgrading the UX/UI 

Woori BankINTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Part 3. Financial Innovation and Bank-wide DT 

Number of People Using Woori’s Digital Platform

Woori Bank is continually reinforcing its digital market monitoring 

(as of December 31, 2020)

system and pursuing new businesses to be prepared for innovative 

financial policies and market trends. In August 2020, Woori Bank was 

chosen for a priority review for the MyData Project in recognition of 

its readiness and acquired a preliminary approval in December, after 

which it has been discovering innovative business models. In order 

5.03 million users

to explore new business opportunities from various angles and fulfill 

*  The sum of digital platform users of Woori WON Banking and 

its role as a project partner, Woori Bank newly established the DT 

ACT(Agile Core Team)in July 2020 to actively support the discovery of 

potential projects to collaborate on for the Group. Furthermore, efforts 

are being made to spread digital innovation across the bank through 

reverse mentoring to executives and communication channels for 

collaboration on DT, in addition to promoting collaboration and agile 

operations and pursuing change management at the head office. 

2021 Plans

In 2021, it is expected that the competition with FinTech and BigTech 

companies will become fiercer than ever, as non-financial companies 

enter the market with increase ease thanks to the growing demand for 

non-traditional banking channels and changes in related regulations. 

DT will also be driven by the digital financial innovation policy of the 

government through the implementation of the open banking and 

MyData projects and approval of comprehensive payment and settle-

ment businesses. 

Based on this forecast, Woori Bank plans to be prepared for the digital 

Corporate Woori WON Banking

Digital First, 
Change Everything

financial market based on its ‘Digital First, Digital Initiative’ policies 

Digital Slogan

and by pursuing Digital Transformation across the organization. First, 

digital innovation will be pursued through self-core of the Group for the 

purpose of seeking digital transformation of all its business operations 

and achieving digital business performance. Also, efforts will be made 

to increase digital business coverage by revamping its zero-contact 

financial services for corporate customers and personal financial 

management (PFM) services, which are areas where the Group has 

a competitive advantage against FinTech and BigTech companies. 

Plus, Woori Bank will respond to the shift toward digital-based finan-

cial consumption patterns, restructure its asset management system, 

expand its open banking services and open key financial services, 

such as MyData/PFM and MyPayment, in a step-by-step manner for 

improved customer experiences. By introducing collaboration tools for 

efficient management of development procedures and analyzing and 

eliminating obstacles causing delays in DT, Woori Bank will improve its 

corporate culture and re-orient its operations for efficient execution.  

054

Investment Banking

Woori Bank’s Investment Banking Business Group consists of three 

Finance Team, the first of its kind to be established by a Korean com-

departments: the Investment Finance Department, the Project Finance 

mercial bank at the end of 2018.  It has also hosted six competitions, 

Department and the Global IB Finance Department. There are a total 

as of late 2020, executing a total of 55 direct investments in innovative 

of 12 teams: the CIB Team, M&A teams 1 and 2, Equity Investment 

growth companies.

teams 1 and 2 and Innovative Growth and Finance Team under the In-

vestment Finance Department; the Infrastructure Finance Team, Struc-

tured Finance Team, Power and Energy Team and Real Estate Finance 

teams 1 and 2 under the Project Finance Department; and the Aircraft 

and Ship Financing Team, Global Syndication Team and Global PF 

Team under the Global IB Finance Department.  With increasing impor-

tance placed on the IB business of banks, Woori Bank has expanded 

its core IB business also in the fields of blue-chip equity investments 

and M&A finance, power generation and infrastructure arrangements, 

while broadening the business scope through its global network and IB 

desks.  In October 2006, Woori Bank established Woori Global Markets 

Asia Ltd. in Hong Kong, becoming Korea’s first financial institution to 

set up an overseas business unit with focus on international IB. As of 

2020, Woori Bank has global IB desks running in New York, London, 

Germany, Singapore, Sydney, Vietnam, and Dubai, through which inter-

national IB opportunities are being created on an ongoing manner. 

2020 Performance

2021 Plans

The IB Group will strive to achieve further growth in 2021, as one of 

the most crucial business area of the organization creating synergistic 

effects within the holding company, based on the efforts it has made 

over the past two years since the founding of Woori Financial Hold-

ings in 2019. With the primary objective of ‘Leapfrogging into a Global 

IB Group by Building an Innovative Profit Structure,’ the group plans 

to ‘build a foundation for sustainable growth’ and ‘optimize assets to 

maximize profits.’ In response to the growing volatility in capital mar-

kets across the world, efforts will be made to set up swift and efficient 

asset management processes and systems. Last but not least, the 

group will continually endeavor to create synergy with the affiliates 

under Woori Financial Holdings, including Woori Financial Capital 

(formerly, Aju Capital) acquired in 2020, by solidifying cooperative re-

lations. In addition, the group will further strengthen the CIB business 

based on collaboration with major shareholders in securities, insur-

ance and asset management as well as with other business groups 

within the bank, while seeking ways to raise synergy with the affiliates 

In 2020, the IB Group generated higher non-interest income by boost-

of the holdings company, including securities, insurance and VC firms. 

ing financial arrangements and making aggressive principal invest-

ments (PIs) in power generation, infrastructure and real estate projects 

as well as M&A finance, and new global IB desks were additionally set 

up, promoting international business expansion. With a competitive 

advantage in M&A finance and equity investment markets, Woori Bank 

outperformed its competitors in non-interest income and operating 

income per person. It has also been achieving remarkable growth in 

global IB assets and gains by managing seven global IB desks, the 

largest number among commercial banks in Korea, which in turn 

enabled the IB Group to generate an operating income of more than 

KRW 500 billion in 2020. 

It also increased high-yield investments through close ties with global 

top-tier asset management companies, provided aircraft financing, 

participated in overseas infrastructure and power generation projects, 

broadened structured finance and issued FRNs in connection with 

its IB subsidiary in Hong Kong, thereby maximizing short-term prof-

its while preemptively making investments for future growth. The IB 

Group has been contributing to the creation of a financial ecosystem 

to promote innovative growth as envisioned by the government and 

investing in innovative enterprises through the Innovative Growth and 

Total Assets of Investment Banking Operations in 2020

(Unit: KRW trillion)

Off-balance Sheet Assets
8.0(47.3%)

Loan Commitments

7.5(44.4%)

Balance Sheet Assets
8.9(52.7%)

Loans

4.1(24.3%)

Total Assets

(100%)

Securities

4.8(28.4%)

Payment Guarantees

0.5(2.9%)

055

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  2021 Plans

In 2021, the Financial Market Business Group will successfully mini-

mize fluctuations in funds by effectively managing liquidity indicators, 

such as the LDR, LCR and NSFR, even amid the challenges posed by 

the prolonged COVID-19 pandemic and preemptively managing liquidi-

ty in preparation against regulatory tightening. In addition to managing 

liquidity across the bank by boosting retail deposits, issuing market-

able CDs and securing committed lines, the group will raise profitability 

through the reinforced control of capital-raising management portfo-

lio. In trading, the group will broaden both its F/X and derivatives income 

by diversifying strategies such as arbitrage in F/X and derivatives trading 

and foreign currency and interest rate hedging. Based on the expecta-

tions of rising volatility across the globe driving up the demand for risk 

hedging, the group will continue to broaden F/X and derivatives trading 

by offering the right product at the right time for all customers. Also, a 

team of experts dedicated to serving investors among securities firms, 

insurers, government agencies and other financial and public institutions 

will attract new prime customers and help raise non-interest income.

Financial Market Business 

The Financial Market Business Group consists of the Treasury De-

Stable Management of Liquidity

partment managing Woori Bank’s funds and liquidity; the Trading 

Department in charge of business operations concerning financial 

derivatives; the Securities Management Department managing 

marketable securities; and the, which performs back office duties. 

In particular, Woori Bank is a leader among all domestic commercial 

banks in trading derivatives in relation to handling forwards, swaps 

and options based on the interest rates, foreign exchange, equities 

and other underlying assets.

2020 Performance

Successfully Responding to the New LDR Rule•In preparation for the 
new LDR rule introduced in 2020 to apply a different weight to loans 

according to the borrower, the group preemptively increased deposits 

and restructured its capital-raising structure by issuing marketable 

CDs and covered bonds. As a result, Woori Bank recorded an LDR of 

99.1%, as of December 2020, attesting to its successful response to 

Complying with Korean Regulatory Guidelines•In 2020, the LCR, 
foreign currency LCR, NSFR and mid- and long-term foreign currency 

financing ratio were kept in line with the regulatory standards based on 

preemptive capital-raising activities and liquidity management. 

Reinforcing Competitiveness in the F/X and Derivatives Busi-
ness •In 2020, the Financial Market Business Group made an effort 
to strengthen its competitiveness by creating new sources of income 

the newly introduced rule. 

and promptly responding to market volatility. 

Issuing CoCos in Korean Won •The Financial Market Business Group 
established preemptive financing plans and launched active IR efforts, 

F/X Dealing •In F/X dealing, the group sharpened its currency fore-
casting capabilities by analyzing both domestic and overseas F/

thereby issuing CoCos in KRW amounting to KRW 600 billion at an all-

X markets and obtained remarkable gains on F/X trading by taking 

As a key player in obtaining and managing funds for Woori Bank, the 

time low interest rate (March, 1.94%) to attract investors of a prime asset 

anticipatory and proactive action in response to the fluctuations in 

Financial Market Business Group focused on improving profitability in 

and better compete in the market. Through these efforts, Woori Bank 

international financial markets. With high shares (6.8% in USD/KRW 

2020 by managing liquidity and boosting efficiency in raising and man-

was able to create a strong foundation for stable business operations. 

exchange, 12.67% in CNY/KRW exchange) of the Seoul F/X market 

aging capital. The group contributed to enhancing profitability by main-

taining an optimal Loan-to-Deposit Ratio (LDR), diversifying ways to 

obtain funds and downsizing short-term assets. It also improved the 

public image of Woori Financial Holdings and Woori Bank by improv-

ing capital adequacy and capital-raising practices by issuing contin-

gent capital securities denominated in KRW and sustainability bonds 

denominated in KRW and other currencies. As a result, the group was 

able to keep the Liquidity Coverage Ratio (LCR, minimum 100% from 

January to March and minimum 85% in April and onward), foreign cur-

rency LCR (minimum 100% from January to March and minimum70% 

in April and onward), NSFR (minimum 100%) and the mid and long-

term foreign currency financing ratio (minimum 100%) in compliance 

with the liquidity requirements set forth by the financial supervisory 

authorities of Korea.  The Financial Market Business Group strength-

ened its competitiveness in F/X and derivatives trading by diversifying 

traded currencies and proactively managing its positions. It also ran 

night-time equity derivative desks to respond to market risks arising 

from changes in markets across the world. 

Fulfilling CSR by Issuing Sustainability Bonds•The issuance of sus-
tainability bonds (KRW 750 billion and USD 300 million) to meet the 

growing demands among domestic and foreign investors to use the 

funds toward environmental or social contribution purposes helped im-

recorded in 2020, Woori Bank is playing the role of a leading Market 

Maker in Korea. 

Derivatives •In the derivatives market, the group predicted the trend 
of market variables related to Korean and international financial poli-

prove the public image of Woori Bank as a financial institution that ful-

cies and fluctuations in supply and demand, thus managing positions 

fills its Corporate Social Responsibility (CSR) and cut financing costs.  

ahead of time and establishing a secure foundation for derivatives 

trading. The group also offered consulting services on F/X and interest 

rate risk management and customized solutions for SMEs that were 

Issued Sustainability Bonds in 2020

lacking experience and knowhow in risk management. 

KRW 750 billion 

USD 300 million

Securities•As for securities, the group analyzed monetary policies 
and bond markets at home and abroad to better manage bonds and 

increase interest and non-interest incomes. It also diversified its sourc-

es of non-interest income by varying and increasing bond lending 

transactions for which risk-free commissions are paid.

FX Market Share (Leading market maker in Korea)

LCR (Liquidity Coverage Ratio) KRW (Unit: %)

LCR (Liquidity Coverage Ratio) Foreign Currency (Unit: %)

104.5

100.0

93.5

92.1

114.4

108.9

106.1

115.0

20.1Q

20.2Q

20.3Q

20.4Q

20.1Q

20.2Q

20.3Q

20.4Q

USD/KRW 6.8%

CNY/KRW 14.2%

056

057

Woori BankINTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Real Estate Finance

Investment Product Strategy Group 

Woori Bank renamed the Housing Finance Division as the Real Estate 

2021 Plans

Investment products, accounting for a significant portion of the 

Investment Funds 

Finance Business Unit in 2013, with the aim of managing real estate 

financing more systematically and professionally. It is also managing 

the National Housing and Urban Fund (NHUF) of the Ministry of Land, 

Infrastructure and Transport (MOLIT) as a custodian. Accordingly, it 

is offering NHUF products that are available to the low-income class, 

in addition to the conventional banking products, thereby satisfying 

diverse customer needs.   

2020 Performance

In 2020, the Real Estate Finance Business Group Unit of Woori Bank 

recorded the second biggest share of the mortgage market and the big-

gest share of the NHUF market. The Real Estate Finance Business Unit 

not only eased the burden arising from loan repayments by actively par-

taking in the government’s efforts to provide financial assistance to vul-

nerable groups but has also been leading the domestic housing finance 

market by proactively responding to the changes in the market driven by 

government policies. In recognition of its track record in providing a wide 

range of housing finance products as a custodian of the NHUF in the 

past decade, Woori Bank was ranked as the No.1 custodian of the NHUF 

in 2020. 

Expanding the Customer Base as a Custodian of the NHUF 

The NHUF is a crucial program in broadening financing options for 

prospective home buyers and renters, including vulnerable groups. 

As a custodian of the NHUF, Woori Bank plays a leading role in raising 

funds and executing the budget. After it was re-selected as a custo-

dian in 2018, it continued provided a wide range of housing finance 

products and recorded a 37.3% share of the demand-side housing 

subscription loan market and a 24.4% share of the housing subscrip-

tion savings market in 2020. More than 920,000 people signed up for 

a housing subscription savings account in 2020, with the dream of 

purchasing their first homes. Going forward, Woori Bank will pave the 

foundation to offer NHUF products to many more customers. 

Upgrading the Real Estate Information Platform as a Non-
Face-to-Face Channel 

The Real Estate Finance Business Unit made an effort to deal with 

changes in the financial sector and provide customers with useful 

real estate information. By launching WONTHELAND, a platform for 

providing real estate and financial product information, it is serving as 

a leader in providing customers with real estate information via a non-

face-to-face communication channel with improved convenience. 

058

In 2021, Woori Bank will strive to maintain dominance over the NHUF 

market, with the biggest market share, develop various other non-face-

to-face channels and diversify NHUF product subscription channels in 

partnership with TechFin companies (Kakao, Naver, etc.). In addition to 

improving customer convenience as a custodian of the NHUF, Woori 

Bank will concentrate its efforts to obtain new customers for the de-

bank’s non-interest income, is one of the important scales for gaug-

ing the business competitiveness of a financial institution. The Invest-

ment Product Strategy Group established in July 2020 is comprised 

of the Investment Product Strategy Department in charge of invest-

ment product strategies, the Affiliation Product Department responsi-

ble for fund and bancassurance products and the Trust Department 

mand-side housing subscription loans, such as Jeonse (Key Money) 

in charge of trust products to ensure streamlined implementation 

Deposits, Monthly Rental Loan Plans and the Beotimmok (Support) 

of investment strategies and timely launch of investment products.  

Jeonse Deposit Loan Plan, recording a skyrocketing demand, as well 

The group is committed to broadening its investment product lineup 

as housing subscription savings accounts. Also, using its knowhow 

under well-organized strategies and sophisticating its complete sales 

and experience in raising and managing funds and its differentiated 

processes to offer investment products that are geared toward sus-

computerized system, Woori Bank will operate a taskforce to be re-se-

tainable growth.  

lected as a custodian of the NHUF in 2023. Efforts will also be made 

toward supporting the housing welfare programs and promoting and 

improving national housing. Furthermore, Woori Bank will provide 

2020 Performance

financial assistance for prospective home buyers to contribute to the 

government’s efforts to provide housing finance to ordinary citizens 

and create an asset portfolio designed to achieve balanced asset 

growth and optimal profitability, while taking minimal risk. .

For the purpose of solidifying the foundation for the investment 

product business, the Investment Product Strategy Group continually 

strengthened its research capabilities, broadened its investment prod-

uct lineup and pursued digital transformation of investment products. 

Amid the growing market uncertainty due to the spread of COVID-19, 

the group implemented the strategy of increasing non-face-to-face 

customer touchpoints and gained customer trust in the investment 

products offered by Woori Bank. 

Investment Product Strategies

Woori Bank launches a wide array of investment fund products based 

on sales brokerage agreements signed with leading asset manage-

ment firms. The Affiliate Product Department, in particular, does not 

just sell investment fund products but provide financial services, 

including analytical data on domestic and overseas equity and cap-

ital markets, for customers to gain a better understanding of such 

products and make well-informed investment decisions. In 2020, the 

focus was placed on establishing a complete sales procedure, which 

involves providing full explanations and delivering crucial documents, 

for investment fund products and gain customer trust. 

Also, by ensuring rigorous product selection and follow-up man-

agement procedures, an effective and stable product management 

system was created to sell mainly products offered by asset man-

agement companies with proven track records. Fund products in line 

with market trends that are easy to understand for customers were 

launched in a timely manner to promptly respond to changes in the 

market. A non-face-to-face consultation channel was created to offer 

consultation on fund products on a video conferencing platform in 

response to the COVID-19 restrictions.  

Bancassurance 

As a leader in the bancassurance market since its introduction in 2003, 

Woori Bank has been offering a wide variety of insurance products in 

partnership with some 30 insurance companies. In 2020, special pro-

motion products with fixed interest rates and products with excellent 

Demand-side Housing 

Subscription Loans 

No.1

The Investment Product Strategy Department is responsible for es-

posted interest rates were launched to maximize gains for customers, 

tablishing streamlined investment strategies through the Investment 

in addition to the introduction of guaranteed-type products to meet 

Strategy Team formed by integrating multiple analyst groups handling 

customer needs. 

(37.3%)Market Share
Performance 397,438

Housing 

Subscription Saving 

No.1

(24.4%)Market Share
Performance 6,082,797

different funds and trust products into one. A comprehensive invest-

ment product strategy system, encompassing funds, trusts and ban-

cassurance products, has been created through the Product Strategy 

Team as well. In order to formulate strategies based on market out-

looks from diverse perspectives provided from the frontline, the group 

offers research data, including house views from Woori Bank and a 

number of prominent securities firms, through comprehensive busi-

ness agreements. Woori Wealth Live, a web seminar for customers, 

was held to prevent gaps in customer services even in the midst of a 

pandemic. 

Woori Wealth Live

•••

Video link

059

Woori BankINTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Wealth Management

Trusts

Investment Funds 

The Wealth Management(WM) Group is comprised of 3 departments 

Expansion of the Sales Base for Wealth Management 

The Trust Department offered diverse trust products to meet cus-

In 2021, a universe of key investment fund products will be created 

tomer needs in relation to investment products in the midst of rapidly 

based on market reviews and investor propensity analysis. Key prod-

changing market situation. Consistent sales of Money Market Trust 

ucts will be chosen among the ones enabling portfolio investment and 

(MMT) products, in particular, contributed a substantial portion of 

boosting returns for customers, while taking into consideration the 

(WM Strategy Department, PB Customer Department, and Pension 

Department) and 12 teams that are responsible for overseeing the 

wealth management businesses of Woori Bank, including Private 

Banking (PB). 

Woori Bank’s non-interest income. 

government’s policy direction, market currents, latest trends and more. 

The WM Strategy Department oversees asset management bank-

In 2020, improvements were made across the system with the aim 

Plus, an asset management system will be introduced so as to provide 

of establishing a complete sales procedure for trust products. As part 

support for customers in selecting products and managing the return 

of such efforts, restrictions were placed against ELT sales channels 

on investment in addition to recommending suitable products. 

wide and sales strategies targeting PB customers. It is in charge of 

financial performance management and institutional improvements, 

in addition to managing and carrying out new businesses and mar-

In October 2020, a TCE Center was newly established as a channel ded-

icated to Ultra-High-Net-Worth Individuals (UHNWIs). By operating this 

channel, it has become possible to provide PCIB* services to UHNWIs 

and improve the professionalism of wealth management services. Also, 

based on a one-stop service model, the TCE Center offers outstanding 

financial solutions tailored to individual customer needs, such as asset 

management consulting, global investment support, and accounting/

legal services. 

keting activities. It also sets forth non-face-to-face asset manage-

*  PCIB :  A business model consisting of three services, PB(Private Banking)+CB(Corporate Banking + 

and subscriptions to products with a higher risk than what the inves-

tor is willing to accept. Also, customers subscribing to money trusts 

via a non-face-to-face channel were provided with material informa-

Bancassurance 

tion through a video call. Key products, including ELT, ETF, MMT and 

The Affiliate Product Department plans to increase its offerings of ban-

fixed-income trust products as well as the Senior Plus Woori Secure 

cassurance products tailored to customer needs and strengthen its 

ment strategies and operates and manages related systems. The 

PB Customer Department is dedicated to fostering professionals in 

asset management and operating and managing asset management 

channels. Also, it provides asset management services, including fi-

Trust, a living trust, underwent renewals for a relaunch and KRX Gold 

competitiveness through non-face-to-face channels in 2021. Guaran-

nancial planning and taxation and real estate consulting, to High-Net-

Trust and hybrid bond were newly launched to expand the product 

teed-type insurance products and pension insurance products, in addi-

Worth Individuals (HNWIs). 

IB(Investment Banking)

Growth of Retirement Pension Business 

Woori Bank pursued customer-oriented services in order to better re-

spond to the rapid changes in the labor market and to help customers 

be financial stable after retirement. It continually provided pension-re-

lineup.  

2021 Plans

The Investment Product Strategy Group has chosen the Establishment 

of Streamlined Investment Product Strategies, Ongoing Provision of 

Customer-Oriented Investment Products and Field-Oriented Business 

Support as its core project for the year 2021. 

tion to savings-type insurance products, will be continually launched to 

diversify the product portfolio, and some of the products will be made 

exclusively available via non-face-to-face channels to improve accessi-

bility. 

Trusts

The Pension Department oversees the sales strategies for retirement 

lated information, such as key issues and trends and asset manage-

pensions and supports the development and marketing of related 

ment data, and managed pension assets through the Pension Asset 

products and services. It also supports business operations concern-

Management Center. As a result, the pension AUM increased KRW 2.7 

ing retirement pensions such as education and yield management. 

trillion YoY to KRW 22.2 trillion in 2020. Customers were provided with 

In addition, the Customer Care Center Team is in operation directly 

under the Wealth Management Group. The team has various respon-

improved convenience by expanding the scope of non-face-to-face IRP 

services, and the target date fund (TDF) lineup was expanded to boost 

returns for customers. 

In 2021, the Trust Department will offer more diverse trust products, 

sibilities aimed at protecting investors, such as managing yields for 

including living trusts and gift in trust products, after establishing the 

customers, inspecting the sale processes for investment products, 

Investment Product Strategies

New Trust Team staffed with legal and tax experts to strengthen its 

checking for incomplete sales, and monitoring and analyzing risks. 

Ensuring Complete Sales and Strengthening Risk Management 

In 2021, there are plans to build a system allowing close cooperation 

with the production departments to launch investment products in line 

competitiveness in the trust business in the long run. There are also 

plans to expand the lineup of ELT, ETF and other major products and 

bolster the business in property in trust through business agreements 

with the latest trends and customer needs identified through thorough 

within the Group. 

market research and to provide rebalancing guides based on ongoing 

product analysis and reviews even after the product launches. More-

over, an AI-based market forecasting system will be utilized to offer 

house views containing market analysis, asset allocation and product 

evaluation information and research data, such as asset allocation 

strategies, from experts. 

Establishment of Streamlined 

Investment Product Strategies

2020 Performance

As of the end of 2020, Woori Bank has 682 wealth management 

branches, of which there are one Two Chairs Exclusive (TCE) Center 

and five Two Chairs Premium (TCP) centers, which providing services 

specifically to HNWIs. There are 694 Private Bankers (PBs) and Finan-

cial Advisors (FAs), who specialize in wealth management, and PB 

customers, in particular, are provided with wealth management ser-

vices of the highest standard through a PB brand called ‘Two Chairs.’ 

CORE 
PROJECT 
for 2021

Ongoing Provision of Custom-
er-Oriented Investment Products 

Expansion of the Customer Base 

Field-Oriented Business Support

The core part of the wealth management business is PB customers. 

As of the end of December 2020, Woori Bank has 232,329 PB custom-

ers. This is the result of carrying out a wide range of business support 

and marketing activities to attract new customers and prevent cus-

tomer attrition.  

Systems related to complete sales and customer-centric business oper-

ations were completely revamped. By requiring the use of the electronic 

document system and creating a checklist for each step of the product 

subscription procedure, it was possible to lower the chance of missing 

documents and set up a complete sales process. 

Plus, risk management was reinforced by applying differentiated ap-

proval processes according to the amount contributed to the product 

concerned. Also, risks associated with financial instrument providers 

were eliminated in advance by disallowing launches of substandard 

products or terminating related contracts based on risk assessments. 

Number of PB customers in 2020

232,329Customers

060

061

Woori BankINTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Compliance Management

Woori Bank has established the Woori Code of Conduct and Stan-

Programs for Practicing Ethical Management 

dards of Conduct, which sets the standards for the way its executives 

and employees perform their day-to-day responsibilities and raises 

awareness of the importance of ethical management and fulfillment 

of corporate social responsibility for survival and sustainable devel-

opment in the era of global competition. By providing reliable finan-

cial services through the Woori Code of Conduct, Woori Bank strives 

Woori Bank has a number of programs in place to promote ethical 

management. The first being the Woori Hotline, through which a viola-

tion of the Code of Conduct committed by an executive or employee 

can be report. It is a channel for executives and employees, partners 

and other stakeholders to report on various irregularities and violations 

of ethical management standards, aimed at encouraging compliance 

to fulfill its responsibility to all stakeholders, including customers, 

with the laws, regulations and the Code of Ethics. 

shareholders, executives and employees, the nation and society, and 

contribute to social development. 

Second, the Ethical Management Support Council serves to propa-

gate the concept of ethical management and compliance across the 

2021 Plans

Woori Bank plans to run a wide range of ethical training and legal com-

Last but not least, Woori Bank plans to serve as a great example, both 

pliance programs to promote transparency and ethical management 

internally and externally, through its ethical management activities 

across the organization and make various system improvements 

and publish a new guidebook on the Code of Ethics to be used as an 

to minimize legal risks, as part of compliance management. A new 

education material designed to promote compliance and a sound 

regulatory management system, with improved user convenience in 

workplace culture. These efforts in turn will allow executives and em-

searching for regulations and so on, and a new legal portal system for 

ployees to gain a deeper understanding of ethical management and 

prompt and accurate legal support will be introduced. 

practice it in their day-to-day activities. 

A comprehensive legal guide will be provided on common cases oc-

In 2021, Woori Bank will “innovate today [to] create tomorrow” with an 

curring at customer touchpoints so as to provide answers to recurring 

understanding of the importance of ethical management.

questions about identical or similar legal matters that may arise during 

business activities and to prevent legal violations by raising awareness 

of the importance of legal compliance. 

By practicing ethical management, Woori Bank works to prevent 

organization. The Council, chaired by the Compliance Officer, meets 

Ethical Management Practice Program

non-ethical corporate practices and build morality among members 

biannually to discuss and decide on policies related to ethical manage-

of the organization, in addition to engaging in fair competition in ad-

ment, including measures to practice the Code of Ethics and ways to 

herence to the law and fundamental principles based on compliance 

improve ethical management. 

management. 

2020 Performance

Third, members are advised to report any compensations they re-

ceived for external activities and encouraged to contribute to charities. 

Executives and employees are required to report any payments they 

received for services they rendered, such as giving a lecture and teach-

Reinforcing Ethical and Compliance Training 

ing class, as well as any allowances, such as transportation expenses 

In 2020, Woori Bank carried out various ethical and compliance train-

ing programs for all its employees to understand and practice ethical 

management. 

First, in order to raise awareness of ethical management among its 

executives and employees, Woori Bank held the Woori Bank Code of 

Conduct Compliance Pledging Ceremony. 

Second, the Ethics/Compliance Self-Check Test and We-Check Day (a 

cyber pact) were carried out every other monthly with the participation 

of all staff members so that they could develop a clear understanding 

of the Code of Conduct and examine the Code of Conduct and Stan-

via the Supplemental Income Reporting Center. Also, if the amount 

received, excluding the allowances for necessary expenses, exceeds 

a certain amount, they are encouraged to donate the excess amount. 

These practices help create a culture of integrity and anti-corruption 

within the organization. 

Lastly, Woori Bank implemented the Clean Contract System to ensure 

transparency and fairness in tenders, contract conclusion and contract 

execution, thereby contributing to the promotion of fair trade and the 

spread of ethical management. 

dards of Conduct applicable to their respective job positions. 

Field-Oriented Legal Support 

Third, education materials concerning ethics, internal control and 

Woori Bank established a legal team for more rigorous management 

legal compliance were posted on the Ethics and Compliance at Work 

of legal risks by ensuring independence of those dealing with legal af-

section on the intranet so that they could be used during the monthly 

fairs. Legal advice is provided promptly and efficiently by lawyers, each 

compliance training and in the field. 

Lastly, Woori Bank convened the Council of Compliance Officers four 

times to provide instructions on internal control, compliance monitor-

ing activities, insider trading control and prohibition against the use of 

undisclosed material information, as part of the efforts to raise aware-

ness of the importance of internal control.

assigned to a specific business group, and there is a pool of lawyers 

dedicated to providing emergency legal counseling to branches on the 

frontline. Case-specific standard agreements uploaded on the legal 

portal system ensure promptitude in providing on-site legal support as 

well. Furthermore, the bank provides the FAQs About Legal Cases, with 

answers to the most frequently asked questions from branches, to 

raise understanding among bank employees of legal cases they may 

come across in their line of work. 

ETHICAL MANAGEMENT SUPPORT COUNCIL

CLEAN CONTRACT SYSTEM

A working-level council established for the pur-

poses of decision making and communication 

on the Code of Ethics programs of practice for 

employees.

FIT & PROPER(ELIGIBILITY REVIEW) SYSTEM

Aimed at promoting the eligibility, ethical mind-

set and compliance of employees as financial 

professionals, this system categorizes items 

for additional/subtractive points based on the 

Code of Conduct that employees are required 

to comply with and presents specific criteria 

for evaluation. Accordingly, model practitioners 

receive preferential treatment and violators are 

met with guidance or restrictive action.

CORPORATE ETHICAL MANAGEMENT INDEX 

FOR CREDIT EVALUATION

This program of practice aims at disseminating 

and inducing CSR and ethical management. 

The corporate ethical management index is re-

flected into the evaluation items for loan review, 

so that ethical management by transacting 

counterparties is reflected into the decision in 

extending loans to them and determining appli-

cable interest rates

Woori Bank has a “Clean Contract System” with 

all partners participating in contracts and pur-

chases with us to encourage transparent and 

honorable bidding, contract signing and con-

tract implementation. Furthermore, this system 

is a declaration of Woori Bank’s commitment to 

ethical management and aims at disseminat-

ing ethical management among partners.

WOORI HOT-LINE  

(REPORTING AND COUNSELING)

Woori Hot-Line receives reports from execu-

tives and employees, partners and stakeholders 

regarding various irregularities and violations 

of the ethical management policy as well as 

complaints. After confirming the details with 

the relevant departments, an investigation is 

requested if it is deemed that an internal viola-

tion has occurred. Through this direct reporting 

channel, Woori Bank is endeavoring to become 

as a strong and honest organization and con-

tribute to the establishment of sound practices 

in the finance sector. 

062

063

Woori BankINTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
Information Security

Anti-Money Laundering

Woori Bank is dedicated to preventing customer information breach-

Technical Security Measures

Woori Bank has established policies in conformance with domestic 

for greater internal control.Second, sanctions risk assessments were 

In response to the series of DDoS attacks against financial institutions 

in Korea, Woori Bank has built a multi-level defense system by equipping 

itself with equipment capable of defending against DDoS attacks, be-

coming the first in the industry to set up a cloud-based defense system 

with the Financial Security Institute, and adopting KT’s automatic clean 

zone transition system at the DR Center. Voice phishing using a remote 

laws and recommendations from international organizations prohib-

carried out on domestic and overseas branches for reinforced internal 

iting money laundering and terrorism financing. A dedicated organi-

control. The inherent risks of banks in relation to sanctions were de-

zation as well as related regulations, guidelines and systems are also 

termined and the appropriateness of the internal control activities was 

set in place as part of a money laundering and terrorism financing 

control structure. The Anti-Money Laundering Center, a department 

working to prevent Woori Bank’s involvement in any money laundering 

es by enhancing its level of administrative and technical security and 

fortifying its information security organization. 

Bolstered Information Security Organization

The Head of the Information Security Group bears the responsibilities 

of Chief Information Security Officer (CISO) and Chief Privacy Officer 

(CPO), managing all teams dedicated to privacy (credit information) 

protection. 

Woori Bank regularly convenes the Information Security Committee, 

chaired by CISO, with the meetings held in the presence of 15 depart-

ment heads who are responsible for information security, IT opera-

tions and development, handling customer information and so forth. 

access app has been on the rise and in response, the policy to detect 

and terrorism financing activities, is responsible for the prevention of 

and block remote access apps has been strengthened. Further, a sec-

money laundering and terrorism financing at home and abroad and 

ondary authentication process is required for ID and password logins. 

management of sanctions and is dedicated to maintaining a control 

This is to prevent financial scams and better protect consumers.

system that is up to par with domestic and international standards. 

2021 Plans

2020 Performance

The Committee discusses agenda items that cover IT security issues 

Going forward, Woori Bank will introduce an Identity and Access Man-

as well as internal control and overall institutional improvements for 

agement (IAM) system for integrated management of user access 

privacy protection. 

The Global Information Security Team was newly incepted in 2020 to 

support compliance with local information security regulations and 

conduct infiltration tests as a way to examine the IT security system 

on a regular basis. Woori Bank also became the first bank in Korea 

to analyze the entry route of malware using big data from overseas 

branches and is applying financial security technology of the highest 

standard throughout its network.  

Administrative Protection Measures

To prevent the potential abuse or misuse of customer information, 

Woori Bank grants employees with access to only the bare minimum 

amount of customer data required to perform their job duties. The 

bank continually reinforces internal controls for both the head office 

and branches by regular monitoring of unauthorized personal infor-

mation queries deemed irrelevant to work duties, along with inspec-

tions of how they are managing customer information. In addition, all 

employees are mandated to attend an information security training at 

least twice a year, and Woori Bank also makes onsite visits to promote 

privacy awareness and prevent security breaches. 

As part of the efforts to proactively respond to the enforcement of 

the three laws on data in relation to the movement and disclosure of 

public information, Woori Bank became the first in the finance sector 

to acquire ISO 27701 and ISMS-P certifications pertaining to privacy 

protection, attesting to its strengthened capacity to protect personal 

information through a world-class information security system. 

to its systems and prevention of illegal access by internal users and 

set up a system for real-time monitoring of abnormal behaviors con-

cerning the use of customer information using AI technology. Through 

these efforts, it will further sophisticate its personal information pro-

tection system and strength internal controls for information security. 

Moreover, a hyper-personalized Fraud Detection System (FDS) will be 

established based on customer journey analysis using big data to bet-

ter respond to new types of digital frauds and financial cybercrimes. 

This will help protect invaluable customer information and assets, 

through which Woori Bank will gain customer trust. 

Information 
Security

Bolstered Information
Security Organization

Administrative
Protection Measures

Technical Security
Measures

Strengthening the Money Laundering Prevention System at 

Overseas Branches 

In order to be better prepared for the global compliance regulations 

that are becoming stricter by the day, a project was carried out to 

strengthen the money laundering prevention system at overseas 

branches in connection with a global consulting firm. By upgrading 

the Anti-Money Laundering (AML) system at overseas branches, it 

was possible to create a world-class system for managing all relevant 

aspects, including the Know Your Customer (KYC) policy, transaction 

monitoring and risk assessment. 

At the same time, in line with the increasing demand for international 

money laundering and terrorism financing prevention efforts, such 

as mutual evaluations by the Financial Action Task Force (FATF), the 

compliance of foreign subsidiaries of Woori Bank was enhanced to 

check the money laundering and terrorism financing prevention activi-

ties and upgrade related programs. In addition, an AML diagnosis sat-

isfying the global standards led to improvements in many areas, and 

as a result of continued management and supervision to be prepared 

for inspections by American supervising agencies requiring the strict-

est compliance in the world, Woori Bank’s American network has been 

noted for its excellent anti-money laundering system. 

Strengthening of the Sanctions Compliance Program 

Woori Bank conducted a wide range of control activities to strengthen 

its Sanctions Compliance Program. First, it strengthened the review 

concerning the sanctions law. It became the first bank in Korea to 

carry out rigorous F/X reviews for regions at risk of being placed under 

sanctions, and it even reviewed trade documents using AI technology 

assessed, followed by improvements to the identified vulnerabilities. 

Third, employee awareness of sanctions and compliance was raised 

by providing education on economic sanctions and sharing informa-

tion on the latest trends as quickly as possible. A video education 

program for sanctions compliance was developed and administered 

to all employees, and customized training was provided to the staff 

primarily responsible for F/X processes for imports and exports. By 

keep executives and employees informed about the latest changes in 

the environment concerning sanctions, the sanctions compliance pro-

gram was strengthened further. 

Reinforcement of Internal Control to Prevent Money Launder-

ing and Terrorism Financing 

Woori Bank strengthened its Know Your Customer (KYC) policy, which 

creates three lines of defense: customer verification, inspections of the 

Anti-Money Laundering Center and independent audits by the Board 

of Audit and Inspection. It has also upgraded the domestic anti-money 

laundering system in order to prevent money laundering and terrorism 

financing. Related education is provided to all members of the organiza-

tion to raise awareness of the importance of legal compliance, and the 

national risk assessment data from the Basel Committee on Banking 

Supervision were standardized and reflected in order to continually im-

prove the internal control system. 

2021 Plans

Woori Bank plans to set up an AI-based money laundering and terror-

ism financing inspection system and re-establish a money laundering 

and terrorism financing prevention system at its foreign subsidiaries to 

be prepared for more stringent domestic and international standards. 

Woori Bank will introduce an evaluation system for measuring the 

risks of money laundering and terrorism financing in new businesses 

in the international community and set up an internal control system, 

thereby meeting the anti-money laundering and anti-terrorism financ-

ing requirements as a global financial institution. 

064

065

Woori BankINTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Nurturing Professionals and Strengthening Wealth Manage-

Taking a Greater Share of the Pension Market 

ment Capacity 

There are plans to secure pension customers who will make Woori 

Woori Bank is sparing no efforts or resources in nurturing qualified 

Bank their primary bank and take a bigger chunk of the market. When 

wealth management professionals. Each year, the bank carries out 

it comes to retirement pensions, stability and ongoing management 

customized training for PBs and FAs based on clear CDP. In 2020, in par-

are especially crucial. Woori Bank will manage returns for customers 

ticular, a PB qualification system was introduced in order to evaluate the 

based on outbound service management such as product switching 

professional competency of PBs and verify their performance related to 

for customers whose investments have reached maturity and custom-

returns for customers. 

2021 Plans

ers with unmanaged assets. The Wealth Management Group will also 

gain new customers and investments by offering retirement pension 

ETF according to customer needs, launching products in line with the 

market trends, and providing a wide-ranging product lineup including 

The objective of the Wealth Management Group in the year 2021 is to 

guaranteed investments.  

create a stable profit structure and a foundation for long-term growth. 

By strengthening the competitiveness of its face-to-face and non-face-

to-face channels, expanding the PB customer base and fostering re-

Fostering Professionals of the Future 

Employee Satisfaction

Woori Bank believes that in order to provide customers with the best 

Stay Strong, Korea Bazaar 

possible services, the executives and employees must be highly sat-

isfied with the working environment. Accordingly, the Employee Sat-

isfaction Center was established in 2007 and has been developing 

and implementing a wide array of programs to boost employee satis-

faction ever since. As such, diverse employee satisfaction programs 

The Stay Strong, Korea Bazaar is an employee satisfaction program 

initiated under the concept of mutual cooperation through the pro-

motion of consumption. Through this program, Woori Bank achieved 

high employee satisfaction by offering employees with a chance to 

purchase agricultural and industrial products and specialty products of 

designed to create a customer-centric mindset based on a sense of 

the finest quality, while fulfilling its CSR by assisting small businesses 

ownership instilled through improved job satisfaction are planned, 

facing financial hardships due to COVID-19 and enterprises affected 

developed and operated on a regular basis. 

by natural disasters such as wildfires, typhoons and torrential rain. 

lated professionals, Woori Bank will innovate the way it does business, 

The Wealth Management Group will select and nurture young and com-

through which it will achieve strong growth and gain recognition from 

petent employees with the potential to become leaders of the future in 

2020 Performance

the market. 

Strengthening Channel Competitiveness 

their respective fields. To do so, it will secure a pool of professionals and 

promote human resource development according to the CDP system. 

By offering them with diverse capacity building opportunities, such as 

work experience, intensive training, and experience working in relevant 

Implementing Programs for improved Employee Satisfaction 

Woori Bank has been running a wide range of original and interesting 

programs to improve employee satisfaction. 

The TCE and TCP centers will additionally be established in key re-

departments, it will nurture the employees of Woori Bank into wealth 

In 2020, various new programs were developed and carried out to 

gions for the wealth management business, and the specialty and 

management experts with professionalism and sales capacity. 

maximize employee satisfaction, while adhering to the COVID-19 

The Stay Strong, Korea Bazaar not only led to increased employee sat-

isfaction but was met with appreciation from many business owners. 

Even after the end of the program, the executives and employees of 

Woori Bank continued to purchase from the participating businesses 

and build win-win relationships with them. 

•••

competitiveness of face-to-face channels for wealth management will 

be reinforced in various areas, including corporate banking and retail 

banking. Also, the non-face-to-face channels will be upgraded by im-

proving the wealth management platforms and operating consultation 

channels. There are plans to launch wealth management platforms 

after optimizing the UI/UX and reorganizing the features centering on 

users and incorporate MyData, AI and other promising businesses into 

the platforms in order to build digital capacity. Moreover, for the pur-

pose of setting up a non-face-to-face customer management system 

at the branches, Woori Bank will establish the Wealth Management 

Consulting Center, reinforce the in- and outbound wealth management 

services, and strengthen its non-face-to-face wealth management 

consulting capacity. 

Expansion of the Customer Base 

The Wealth Management Group plans to continually expand its PB 

customer base based on ongoing customer management. It will 

strategically assign PBs and FAs based on the Value Group (VG) pro-

gram, a new business system introduced by Woori Bank to provide 

financial services of the highest standard by promoting collaboration 

among the branches. By jointly providing services to and managing PB 

customers, it will encourage existing customers to increase its busi-

ness with Woori Bank and attract new customers. Loyalty among PB 

customers will be enhanced through sophisticated target marketing 

based on big data, while excellent cases of joint services will be contin-

ually discovered and shared to achieve further improvements. 

066

WM Distribution Channels

businesses suffering from the pandemic and provide a chance for 

The bazaar, Stay Strong, Korea, was organized to support … small 

guidelines. 

682Channels

Asset Management Experts

694PBs/FAs

consumers to purchase quality products at affordable prices. This 

was part of Woori Bank’s efforts to fulfill its CSR and boost employee 

satisfaction. 

The Employee Satisfaction on LAN Program, on the other hand, was 

implemented to help employees overcome the Corona bluesand 

engage in pastimes and cultural activities. Themes included cooking, 

music, at-home workouts and interior decor, and there were even pro-

'The Stay Strong, Korea Bazaar' poster

grams inviting employees to participate with their families, which was 

to promote a balance between work and family life. 

Woori Bank is dedicated to promoting employee satisfaction based on 

the belief that the happiness of employees and their families is what 

gives the bank a competitive edge. 

Private Asset Management Brand

Private Banking Brand of Woori Bank

One-on-one tailored  financial 
consulting services by  asset 
management experts

Private banking services dedi-
cated to each customer offered 
in a fittingly refined setting

Employee Satisfaction on LAN 

The Employee Satisfaction on LAN Program was introduced to sup-

port employees in enjoying their pastimes and cultural activities under 

the theme of ‘zero-contact, home, and family.’ 

It helped employees get over the Corona blues caused by restrictions 

against social activities and discover and share their talents and ca-

pabilities, which promoted communication among employees and 

boosted employee satisfaction. 

The activities included cooking (Home Cook), workout (Home Train-

ing), music (Let’s Hear You, Home Sing), and interior decor (Show 

Us Your Home). Home Cook was a non-face-to-face cookoff where 

contestants participated from home to share their unique recipes and 

receive votes from other employees. 

067

Woori BankINTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Risk Management 

Home Training was a non-face-to-face bilateral at-home workout pro-

Upgrading the PC-Off System to Normalize Work Hours 

In 2020, the global economy took a devastating blow from the 

Responding to the COVID-19 Pandemic 

gram where participants got to take yoga lessons from home and ob-

tain feedback from the instructor on Zoom. Let’s Hear You, Home Sing 

was a non-face-to-face singing competition program where employ-

ees were invited to participate with their families. The final round was 

streamed live on YouTube with the viewers voting for the participants 

in real time. Show Us Your Home was organized to promote commu-

nication among the staff and harmony within each family by giving a 

chance for them to show off their home interior and companion ani-

mals and plants in time for the Christmas holidays and New Year’s. 

In 2013, a system was introduced to normalize work hours and im-

prove the work environment, considering that bank employees typi-

cally work overtime. The system has become intricately incorporated 

into the corporate culture of Woori Bank with most of the branches 

complying with the related standards. Computers are configured to 

COVID-19 pandemic. This in turn led to the contraction of the real 

economy in Korea, along with increased volatility in financial and F/X 

markets as well as credit risks. While the tension in financial markets 

was somewhat eased by market stabilization measures introduced 

by financial authorities, there still remain internal and external risks, 

turn off before 7 p.m. so that employees can enjoy leisure activities 

including a surge in confirmed cases and weak recovery of the global 

and spend quality time with their families after work. This practice 

economy. Plus, individual businesses are in greater debt amid in-

also boosts work efficiency and concentration, thereby eliminating the 

creasing business uncertainty and household debt has been hitting a 

need to work overtime. In July 2019, a 52-hour work week policy was 

new all-time high record each year. 

Woori Bank Team Finishes First in the 13th Regular Season  
of WKBL

Woori Bank women’s professional basketball team finished first in 

the 2020-2021 season of the Women’s Korean Basketball League 

introduced and the PC-Off system was revamped to promote a bal-

ance between work and family life as well as flextime. Going forward, 

Woori Bank will improve these systems based on ongoing monitoring 

and feedback and endeavor to boost employee satisfaction. 

A comprehensive review of the economic situation in 2020 shows 

soaring household and business debt and asset markets, such as 

real estate and stock markets, seeing a flood of money, which has 

been leading to a disconnect between financial markets and the real 

economy. Unless the real economy recovers adequately, non-per-

(WKBL), which was its 13th regular season since its launch. Although 

Free Rental of the Auditorium at the HQ as a Wedding Hall 

forming loans will be on the rise due to the risks in vulnerable areas. 

In 2020, risk management became especially crucial in dealing with 

the major crisis faced in financial markets and the real economy due 

to the COVID-19 pandemic. 

Accordingly, Woori Bank mobilized an emergency response organiza-

tion and implemented a Contingency Plan(C.P.) to successfully man-

age the risks arising during the crisis situation. Measures introduced 

to reinforce risk management in vulnerable areas included expanding 

the scope of management for potential insolvency, and industries with 

increased credit risks were managed more intensively. 

Also, in consideration of fluctuations in the economy caused by 

COVID-19, the portfolio was rebalanced by reducing concentration on 

certain industries and managing the limits in a timely manner so as to 

prepare against an economic downturn.  

they did not win the championship (V12) in the playoffs, their results 

were praiseworthy considering the fact that Park Hye-jin, the team’s 

star player, had been off the roster for an extended period of time due 

an injury and Kim Jeong-eun, another star player, had been out for the 

entire season due to an ankle injury. This actually gave the younger 

players a chance to be on the court and demonstrate their potential to 

lead the team in the future. 

Woori Bank allows its employees to use the auditorium at the head-

quarters as a wedding hall for free. It has been receiving rave reviews, 

with employees expressing their appreciation in regard to the spa-

ciousness and classy appearance of the auditorium-turned-wedding 

hall and being given plenty of time to host a wedding. The exquisitely 

This will consequently degrade asset soundness of banks and in turn 

Approval of Early Adoption of Basel III in the Credit Risk Area 

increase the bad account costs and lower capital adequacy. Accord-

ingly, risk management has become more important than ever. In rec-

Woori Bank obtained approval from the Financial Supervisory Service 

for early adoption of Basel III in the credit risk area in 2020 3Q. As a 

ognition of this, Woori Bank has been fortifying its risk management 

result, the BIS capital adequacy ratio increase 318bp to 17.34%, as of 

system in an effort to remain strong and resilient against external 

2020 4Q. 

beautiful waiting room for the bride, renovated luncheon area, pyebaek 

shocks. 

room, and wedding car created from the CEO’s car have also gained a 

Woori Bank women’s professional basketball team, which recorded its 

favorable response. From 2012 to 2018, a total of 1,023 couples tied 

7th win in 2020 including 6 successive victories in the 2010s, will do its 

to knot at the auditorium, and weddings were held for 160 couples in 

2020 Performance

best to become the undisputed No.1 team in the league in the 2020s. 

2019 and 100 couples in 2020, attesting to the fact that it has become 

Woori Bank successfully managed risks even in the midst of challeng-

a highly sought-after wedding venue. The wedding hall rental service 

es brought upon by COVID-19 and other internal and external situa-

offered by Woori Bank not only helps employees save money but also 

tions in 2020. A proactive risk management system was strengthened 

gain a sense of pride and loyalty toward the company with increased 

to better prepare against an increase in risk factors associated with 

satisfaction. 

potential insolvency. 

Also, approval was obtained from the Financial Supervisory Service for 

early adoption of Basel III in the credit risk area. Along with this, a risk 

management system was established for emerging sectors that have 

been recording rapid growth and various improvements were made 

using cutting-edge technology to continually develop and upgrade the 

risk management system. 

Capital Adequacy Ratio (Unit: %)

Adoption of Basel III in the 
credit risk area 

15.40%

14.77%

14.80%

17.75%

17.34%

19.4Q

20.1Q

20.2Q

20.3Q

20.4Q

Woori Bank Team Finishes First in the 13th Regular Season of WKBL

068

069

Woori BankINTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Advancement of the Risk Management System 

As for retail loans, the monitoring system for loans provided via non-

Due to the COVID-19 pandemic, there has been a rapid transition 

2021 Plans

IT Group 

IB, derivatives, non-face-to-face products and non-deposit financial 

investment products, the demand for which has been on the rise due 

to soaring asset prices and an increase in non-face-to-face channels, 

were defined as ‘Emerging Risks,’ and a system to manage these risks 

was improved by ensuring in-depth monitoring and preparing a regular 

face-to-face channels will be upgraded, in addition managing high-risk 

from traditional face-to-face financial services to contactless services 

borrowers more intensively. In the global business area, the group will 

using new digital technology. It has become essential for financial 

boost its risk management capacity in accordance with the localiza-

tion strategy and continually strengthen risk management in IB, a high-

risk, high-return business. 

institutions to attract customers through non-face-to-face channels 

using information technology, and in response, financial firms across 

the country are pursuing new businesses incorporated with IT to gain 

reporting system. In the case of non-deposit financial investment prod-

Second, the group will be prepared against the institutional changes 

dominance in financial markets. 

The IT Group plans to make 2021 the year of innovation for Woori 

Bank to take technological leadership in the financial industry, based 

on the vision of ‘Change Starts with IT.’ 

First, as the ‘Innovation Strategy for the Next Normal,’ the IT Group will 

‘completely reform Woori FIS and ITO to spearhead business innova-

tions’ and ‘pursue IT innovations to shape the next normal’ to prepare 

Aside from this, an integrated interest rate and liquidity manage sys-

Third, in response to the contactless trend, the group will pursue 

2020 Performance

ucts, in particular, a procedure for consulting the Risk Management 

that will have a direct impact on the business environment. In relation 

Department ahead of a product launch was newly established, and 

to the adoption of Basel III, the group will ensure stability of the regula-

the risk examination process was reinforced by requiring the Head of 

tory capital calculation system for the credit risk area where the inter-

the Risk Oversight Department and the Head of the Risk Management 

national regulatory framework began to be applied in September 2020 

Group to attend the Non-Deposit Product Council and Non-Deposit 

and set up the system for market and operational risks in time for its 

Product Committee meetings. 

adoption in 2023. 

tem was established by creating a dashboard for monitoring related 

Risk-Tech to apply frontier technology to risk management. A good 

risks and developing a comprehensive analytical tool. 

example of such efforts is to apply non-financial information, such as 

2021 Plans

communication information, to non-face-to-face loan strategy model 

to support the sophistication of the decision-making process for retail 

loans and develop a non-face-to-face loan model specifically for indi-

In 2021, the Risk Management Group of Woori Bank will seek to op-

vidual businesses.

timize the Risk-Return profile by ensuring efficient capital allocation 

and steady asset growth with priority on risk management. To this 

end, there are plans to pursue businesses in connection with four risk 

management strategies: be prepared against potential risks, proactive-

ly respond to changes in the financial environment, pursue Risk-Tech 

and sophisticate the risk capital management system. 

First of all, in order to be prepared against potential risks, the group will 

improve its portfolio management against corporate risk exposures 

and better manage household loans. With respect to corporate loans, 

the credit limit will be adjusted for each industry in consideration of the 

changes in risk levels caused by the pandemic and the adequacy of 

credit analysis will be managed better. The timeliness of loan reviews 

for those in vulnerable industries will be improved as well. 

Finally, the group will ceaselessly polish the risk capital management 

system to optimize resource allocation. To this end, the group will 

allocate and manage risk capital limits in reflection of the financial 

objectives of each group and risks in the business environment under 

the principle of considering profitability and the risk level in a compre-

hensive manner. 

In order to turn Woori Bank into a leading IT bank in the industry, the 

for the contactless era. Further, the cloud establishment project will be 

IT Group has created a robust foothold for future growth by building 

continued in order to build advanced tech-based infrastructure. 

cloud infrastructure, reestablishing the bank-wide communications 

network and ensuring top-class IT services. 

Second, the IT Group will ‘Develop Human Resources in IT’ to secure 

future growth engines. By strengthening the ‘professional competen-

cies of the IT manpower’ and ‘development capacity of the bank,’ the IT 

Group will improve the quality of development projects, and it will also 

strengthen the ‘marketing capacity of employees through capacity 

Reestablishment of the Bank-wide Communications Network 

building of data experts.’

In 2020, the IT Group re-established the communications network 

across the data center, branches and call center to build advanced net-

work infrastructure. Through this project, a major overhaul took place 

across all areas related to the communications network including the 

transmission network, IPT, communication security and audio record-

ing system. In the case of the data center, three communication lines 

were established with the Disaster Recovery (DR) Center to be ensure 

uninterrupted operation even in the event of a natural disaster or acci-

dent. For branches, the communication speed was doubled and the 

backup lines were replaced to create a stable operating environment. 

In addition, the latest equipment was introduced into the communica-

tions network to be prepared against malfunctions and failures and 

improve service quality. By building a cutting-edge network, Woori 

Bank is prepared to readily incorporate new technology and respond 

to changes in the financial environment, through which it will provide 

customers with services of higher quality and stability. 

Creation of Cloud Infrastructure 

Woori Bank endeavored to introduce cloud infrastructure to pursue 

digital financial business in a timely manner in line with the trends of 

the age of Digital Transformation (DT). Through this effort, the bank 

expected a prompt introduction of cloud infrastructure and cut IT 

costs based on efficient management of infrastructure resources. 

Woori Bank plans to continue the project on building cloud infrastruc-

ture and developing a management portal in 2021 to secure future 

growth engines.  

Third, the IT Group will ‘Reinforce Support for Business Operations.’ 

The investment process will be made swift by improving the review 

procedure and support will be provided for the core digital businesses 

of each business group, while providing robust IT services. 

Fourth, stability will be ensured by reinforcing risk management. The IT 

Group will ensure continuity of operations by applying more stringent 

measures for IT risk management and strengthen internal controls 

through an internal audit system. 

Change Starts with IT
2021 IT Group vision

Innovation Strategy for the Next Normal

Develop Human Resources in IT

Reinforce Support for Business Operations

Stability Ensured by Reinforcing Risk Management

070

071

Woori BankINTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Woori
Card

www.wooricard.com

Woori Card was incorporated in April 2013 

following a spin-off from Woori Bank aimed 

at strengthening the credit card business of 

Woori Financial Group and fortify its compet-

itiveness in the non-banking sector. Based 

on an extensive network and customer base, 

Woori Card formulated optimized business 

strategies as a card company of a financial 

group and has been aggressively discovering 

new business areas to secure new growth 

engines. With customer value as the top pri-

ority in every business area, the company is 

constantly developing new products and ser-

vices that meet customer needs. It is planning 

to provide differentiated services by pursuing 

digital transformation, pushing forward innova-

tion across all business areas and partnering 

with companies from other industries.

2020 - 2021
Woori Card wins

2020 Performance

Business Performance 

2021 Plans

While an increase in credit sales resulting from recovery of consumer 

Since 2016, Woori Card has been engaging in installment payment, lease 

spending is expected in 2021, there are concerns of intensifying com-

Operating Income (Unit: KRW in billion)

and credit loan businesses to generate income from diverse sources. 

petition in card and car loans due to easing of regulations on leverage 

Also, as part of the efforts to enter overseas financial markets, Woori 

and a decline in financial soundness of vulnerable groups in relation 

Card obtained a Micro-Finance Institution(MFI) license in Myanmar in Oc-

to COVID-19. Also, the amendments to the three laws on data and 

tober 2016 and has been offering small-sum loan services since Decem-

the Electronic Financial Transactions Act have given non-financial 

ber 2016 following the establishment of TUTU Finance-WCI Myanmar. In 

companies greater power and influence in the financial industry and 

2020, the company has been preparing to initiate new businesses, such 

driven up the demand for data-based businesses. Not only that, but 

as MyData, individual business CB and open banking, in response to the 

also the tightening of regulations on the Debt Service Ratio (DSR) and 

amendments to the three laws on data (Personal Information Protection 

recalculation of the merchant fees (2022), posing concerns of lower-

Act, Act on Promotion of Information and Communications Network 

ing profitability for card companies, have necessitated proactive risk 

Utilization and Information Protection and Credit Information Use and 

management, asset increases and diversification of the profit struc-

Protection Act) and promotion of the data economy. After receiving ap-

ture. In response, with the management objective of ‘Digital, Efficiency 

proval for the credit information management business (MyData) from 

and Growth: A Design of Sustainable Future’ for the year 2021, Woori 

1,387

1,368

1,388

YoY

+1.4%

2018

2019

2020

the Financial Services Commission in January 2021, it has formed an 

Card has established five management strategies: efficient growth 

organization to pursue the business.  Based on these efforts, Woori Card 

and increase in income-generating assets; discovery of future income 

Net Profit (Unit: KRW in billion)

recorded KRW 120.2 billion in net income in 2020, an increase of KRW 

sources; fully digital across all areas; data-based risk management; 

6.0 billion from the previous year, despite shrinking consumption due to 

and customer-centric ESG management. Accordingly, it will reorganize 

COVID-19. This was possible thanks to an increase in financial assets 

its business portfolio as a ‘loan specialist that is achieving sustainable 

127

120

114

from car financing and financing services used by credit card users of a 

growth.’ To this end, Woori Card will create steady income streams 

prime asset as well as improved asset soundness. 

Rationalization of Management

by implementing differentiated customer recruitment strategies for 

different channels, building an income-generating portfolio centering 

on high-yield financial assets, pursuing data-based hyper-personalized 

marketing and risk management and cutting costs through digiti-

Woori Card is seeking to continually restructure its organization to 

zation. In addition, there are plans to create future income sources 

proactively and systematically respond to the changes in the business 

through business diversification by entering into new business areas 

environment. It has concentrated its core functions and sped up the 

of the financial industry, expanding global businesses and initiating 

decision-making process by restructuring the sales organization to 

the data business and overseas remittance services. Along with these 

promote the use of cards and recruit additional users. In order to boost 

efforts, the company will invest utmost efforts to create synergy with 

prime financial assets and auto financing, a dedicated division and 

the global network of Woori Bank and the companies under Woori Fi-

regional centers were newly established. The Future Growth Division 

nancial Holdings in order to secure new growth engines.

YoY

+5.3%

2018

2019

2020

was launched to further expand its global businesses and incubate 

new growth businesses, while digital platform organizations have been 

integrated into the Digital Innovation Group to pursue digital innovation 

at an accelerated rate and produce tangible results. 

Usage (Unit: KRW in billion)

76,3588

82,650

85,037

YoY

+2.9%

COVID-19 Support Activity (as of Feb. 2021, KRW million)

Category

Description 

Cases 

Amount 

Deferral of credit card payments

6-month deferral for payment of the principal for credit sales, 
financing and capital sales 

Discounts on interest rates for card loans 
and payment deferrals

Up to 50% discount on the interest rate, Switch from installment payment to 
interest-only payment  

Emergency loans for household spending  

Up to 50% discount on interest rates(Up to KRW 3 million)

Exemption of overdue interest 
and deletion of related records 

Exemption of overdue interest and deletion of related records for up to 3 
months from the payment due date 

Postponement of the maturity date 
(repayment of the principal and interest)

6-month deferral for loans related to financial support for SMEs and self-em-
ployed individuals  

Pre-workout for personal debt

Total 

Deferral of payment of the principal for 6 months or longer for those at risk of 
defaulting 

1,347

255

80

44

295

30

8,986

2,500

195

127

3,233

365

2,051

15,406

073

072

2018

2019

2020

• Wibee Market wins the Best Financial Shopping Platform Award at the 2020 Mobile Awards Korea (Apr. 9, 2020) • The Best Credit Card Award at the 2020 Korea Good Brand Awards (May 28, 2020) • The Minister of Trade, Industry and Energy Award at the 22nd Korea Brand Awards (Dec. 11, 2020) • The Governor of Financial Supervisory Service Award at the 2021 Edaily Korea Financial Consumer Awards  (Jan. 28, 2021) Woori CardINTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Woori 
Financial 
Capital 

www.woorifcapital.com

Woori Financial Capital is one of the leading 

capital providers in the industry that was es-

tablished in 1994. 

In December 2020, Woori Financial Group 

took over the position of the largest share-

holder from Well to Sea No. 3 Special Pur-

pose Corporation, which marked a turning 

point for the company. Woori Financial Cap-

ital will endeavor to become the best capital 

provider by pursuing digital innovation, dis-

covering new business areas, creating a syn-

ergy system and honing its competitive edge 

in core business areas by working closely 

together with Woori Financial Group. 

Digital Finance Innovation Award at the 

2020 Finance and Securities Awards

In recognition of contributing to the digital 

transformation of the financial sector by devel-

oping innovative digital products 

General Financial Blog Award at the 

i-Awards Korea 2020 

Demonstration of excellence through a fair and 

objective evaluation of the service quality 

2020 Performance

2021 Plans 

Strategic Risk Management in Response to a Downturn in the 
Real Economy 

In 2020, the real economy took a hit a from the COVID-19 pandemic, 

creating concerns of insolvency of borrowers. in response, Woori 

Financial Capital strengthened its screening capacity by introducing 

SOHO overview service and managed the soundness of high-risk 

products and borrowers who are exposed to economic risks, such as 

personal finance and commercial finance customers. As a result, the 

percentage of sub-standard credit extended was improvedfrom the 

previous year by 22% to 1.77%. 

Diversification of Income Sources and Improvement of Man-
agement Efficiency 

It is becoming increasingly competitive in the car financing market, 

making up the biggest portion of the credit market. Inter-industry com-

petition is growing in the area of auto loans for new cars, in particular, 

with credit card companies and banks entering the market. According-

ly, Woori Financial Capital has been honing its competitive advantage 

by concentrating on used car financing and corporate finance. As for 

used cars, on the other hand, the Dealer Lounge, a platform exclusively 

for used car dealers, was upgraded and relaunched in September 

In 2021, it is expected that financial markets will continue to suffer 

from unpredictable events. There is increased volatility in interest rates, 

with the rise in long-term interest rates, and financial authorities are 

tightening regulations, such as contracting the leverage ratio to control 

the liquidity of the non-card credit providers. With contactless services 

becoming the next normal across all industries, it is predicted that 

competition will become heated in financing with the use of new dig-

ital technology.  Woori Financial Capital was incorporated into Woori 

Financial Group in December 2020, and it is expected to undergo tre-

mendous growth in the future. 

In the midst of rapid changes, the company has established the fol-

lowing four management strategies to attain the management objec-

tive to ‘Prepare the foundation for a new giant leap with the DNA for 

innovation’: 

Loan portfolio (Unit: KRW in billion)

6,895

5,739

4,591

YoY

+20.1%

2018

2019

2020

First, Boost productivity based on digital technology and innovate ze-

Net income (Unit: KRW in billion)

ro-contact business models;

Second, Discover promising businesses of the future and establish 

measures to strengthen businesses and competitiveness in connec-

tion with affiliates; 

Third, Break away from the competition with differentiated core busi-

97

91

76

YoY

+6.4%

2020 to maintain a competitive edge by directly dealing with dealers. 

nesses;

As a result, the number of dealers using the platform increased by 

more than 3,000 and sales surged by about KRW 5 billion a month, on 

average. As for corporate finance, the company has been selectively 

Fourth, Be proactive in responding to financial regulations and the 

macroeconomic environment.  

2018

2019

2020

partaking in excellent deals in PF and real estate collateral that are 

Furthermore, Woori Financial Capital will increase assets in high-

highly sensitive to changes in the economy. While concentrating on 

yield strategic products, pursue company-wide risk management 

the NPL business, the company recorded 360% YoY growth with a 

and reduce the bad debt expense, thereby promoting asset and profit 

new operating income of KRW 430 billion in 2020. Aside from this, 

growth. 

Woori Financial Capital has been discovering future income sources 

by partnering with a wide array of online platforms and financial firms 

and entering the general lease market, in addition to pursuing digital in-

novation by introducing electronic contracts, promoting digital finance 

and setting up an open API system. 

Substandard & below (Unit: %)

2.28%

1.77%

1.38%

YoY

-0.51%p

COVID-19 Support Activity

• Deferral of principal and interest payment for small businesses af-

fected by COVID-19 

KRW  122.5 billion

• Donating to assist households affected by COVID-19 in regions des-

ignated as disaster areas by the State and households in a crisis 

074

2018

2019

2020

075

Woori Financial Capital INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Woori
Investment
Bank

www.wooriib.com

Woori Investment Bank is Korea’s one and 

only all-encompassing financial firm whose 

primary business areas including depository 

business, including bills issued and CMA, as 

well as corporate loans, structured finance 

and securities management. Recently, Woori 

Investment Bank has been striving to diver-

sify its sources of income by expanding into 

NPL investment, brokerage and venture cap-

ital areas, while discovering new businesses 

such as CIB to create synergy with Woori 

Financial Group. 

2020 Performance

Paid-in Capital Increase of KRW 100 Billion 

Depository Business: Non-Face-to-Face Channels 

Woori Investment Bank increased the capital by KRW 100 billion in 

The Digital Finance Department was newly established to deliver 

services via non-traditional, contactless channels, as the COVID-19 

pandemic ushered in the era of telefinance. A high-interest product 

exclusively available on online platforms (The Dream Installment Sav-

ings) was launched, and online marketing campaigns helped attract 

more than 30,000 new customers. Woori Investment Bank continually 

improved its platforms by boosting convenience in opening an ac-

count using a computer or mobile device and enhancing information 

security, in addition to offering new products and services through 

partnerships with affiliates and FinTech platforms. 

Loans & Investment: Expansion of IB and Fixed-Income   
Business 

Amid the low interest rate, low growth trend, Woori Investment Bank 

concentrated on the securities business in order to boost non-interest 

income. Woori Investment Bank revitalized its IB business including 

deal management, arrangement and advisory services and reinforced 

its organization and personnel for bonds management, acquisition 

and brokerage services. The company also entered into new busi-

ness areas, such as housing bond brokerage and P-CBO, to generate 

commission income. Through these efforts, Woori Investment Bank 

recorded KRW 33.1 billion in commission income and KRW 6.6 billion 

in income from bonds management in the IB business, and as a result, 

the CAGR for non-interest income in the past three years has been on 

the rise at 89.1%. 

Reinforcing Risk Management 

Woori Investment Bank strengthened its risk management measures 

in consideration of growing uncertainties in the financial environment 

due to the pandemic. The contingency plan was revised in alignment 

with the Group’s crisis response system, and credit lines were secured 

from domestic commercial banks to prepare against a liquidity crisis. 

As a result, the maximum credit line has reached KRW 210.0 billion, as 

of March 2021. 

The company recruited additional loan officers to better manage cred-

it risks, in addition to pursuing intensive monitoring of industries sensi-

tive to COVID-19, on-site due diligence of places of business receiving 

PF and follow-up monitoring of loans. As of late 2020, prime loans 

November 2020, with the aim of eliminating business constraints and 

drive continuous growth, by granting existing shareholders with the 

preemptive right to new stocks (subscription rate of 91.4%). There are 

plans to further boost the value of the company through excellent IR 

and improved profitability achieved by increases in loans and invest-

ments. 

2021 Plans 

The 2021 management objective of Woori Investment Bank is to 

‘Emerge as the Investment Bank with the Highest Efficiency,‘ based on 

which four management strategies were established: ’Strengthen Core 

Competencies,‘ ‘Expand the Business Portfolio,’ ‘Innovate Risk Man-

agement and Internal Controls’ and ‘Strengthen Infrastructure.’ 

Based on the paid-in capital increase of KRW 100 billion in 2020, 

Woori Investment Bank is seeking to increase loans and marketable 

securities by approximately KRW 1 trillion. To this end, there are plans 

to concentrate on forging a competitive edge in corporate finance, a 

backbone of the company’s business.  

In order to generate a steady stream of non-interest income, the IB 

business will be further expanded and to achieve this, related special-

ists were recruited, resulting in an increase in the number of structured 

finance departments from one to three. There are also plans to expand 

the DCM business and enter into the ECM business to explore new 

income sources. 

Woori Investment Bank will expand the CIB business in full swing to 

create synergy with other affiliates of the Group and raise the value of 

Net operating income (Unit: KRW in billion)
■ Non-interest income  ■ Net interest income

113

78

88

54

63

43

20

34

35

YoY

+28.8%

2018

2019

2020

Net income (Unit: KRW in billion)

63

33

53

YoY

+17.8%

the company by preparing an ESG management system. 

2018

2019

2020

COVID-19 Support Activity

Number of non-face-to-face customers

(Unit: persons)

• Exemption of digital money transfer fees for all retail customers 

: 386,970 exemptions (KRW 190 million)

• Financial assistance for enterprises affected by COVID-19: Post-

ponement of loan maturity: 2 loans (KRW 5 billion)

•Provision of face masks to customers (1,000 masks)

•Discount on rent for enterprises affected by COVID-19 

account for 87% of all loans, attesting to the efforts made to strive for 

• Crowdfunding on Wibee crowdfunding platform: COVID-19  

asset growth in consideration of risks. To scrupulously formulate and 

support and damage prevention by six NGOs  

implement companywide loan strategies, the Loan Policy Department 

was newly established. 

• Compensatory funding for face mask manufacturers  

• A charity event to overcome COVID-19 (Gwangju) 

• Sponsored the music education program for children from  

marginalized classes: Beautiful Mind (KRW 3 million)

65,311

31,096

YoY

+34,215

757

2019

2020

076

077

Woori Investment BankINTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
In 2020, the company achieved remarkable 

land trust, which is expected to enable sustainable growth in the long 

run. 

Second, Woori Asset Trust will concentrate on new businesses. It will 

expand its urban renewal business through the Urban Renewal Team 

Woori 
Asset 
Trust 

www.wooriat.com

Woori Asset Trust celebrated its 1st anniver-

sary in 2020 after being incorporated into 

Woori Financial Group in December 2019. 

growth in every area, including new contracts, 

ROE and profits, by improving the internal or-

ganization and systems and entering in land 

trust agreements with construction comple-

tion guarantees. 

In 2021, the company will dedicate its efforts 

to the core business areas and strive to gain 

dominance in the real estate trust business. 

2020 Performance

2021 Plans 

Contract value (Unit: KRW in billion)

In order to build the industry’s best management system, Woori Asset 

Woori Asset Trust plans to ‘Intensively Pursue Core Businesses,’ 

Trust restructured its organization and review system. The RM Team 

‘Pursue New Businesses’ and ‘Develop the risk management system 

129

was separated into the Risk Management Team and Compliance 

and internal control system’ as strategies for ‘Obtaining a competitive 

Support Team and the Risk Management Officer and Compliance Of-

advantage in the real estate trust market with stability and innovative 

ficer were appointed so as to reinforce the risk management system. 

growth,’ as the objective for 2021. 

76

Along with this, the review process for management-type land trusts 

with construction completion guarantees and loan-type land trusts 

was made more scrupulous. As a result, Woori Asset Trust recorded 

an NCR of 1,286%, the second highest among 11 companies, despite 

aggressively entering into new agreements in 2020. 

As for more specific management strategies, the company plans to 

hone its competitiveness in the real estate trust area, while striving 

to secure non-land trusts by creating synergy with the Group. To this 

end, it will discover management-type land trusts with construction 

completion guarantees, selectively pursue loan-type land trusts with 

In addition, considerable efforts were invested in winning new land 

excellent stability and win contracts for general management-type 

trust agreements with construction completion guarantees, which 

land trusts with relatively low risks. In addition to increasing agency 

greatly improved the business portfolio. The portion of the aforemen-

services centering on local housing cooperatives of a prime asset, 

tioned type of trust in the portfolio increased from a mere 12% to 50%, 

the company will endeavor to selectively secure large-scale collateral 

indicating a switch in primary products from collateral trust and agen-

trusts and win more contracts for collateral trusts and general man-

cy service to guarantee-type land trust and general management-type 

agement-type land trusts by creating synergy withe the Group. 

YoY

+68.6%

2019

2020

Operating income 
(Unit: KRW in billion)

Net income

(Unit: KRW in billion)

75

79

31

35

In 2020, Woori Asset Trust won contracts valued at KRW 128.8 billion, 

established in 2020 and discover small-scale renewal projects for 

a 69% jump from the KRW 76.4 billion recorded in 2019. Accordingly, 

which regulations have been eased. In addition, the company will firm-

net income climbed 13.4%p YoY. It also recorded the highest ROE in 

ly position itself in the market by obtaining approval as REITs AMC, es-

2019

2020

2019

2020

the industry at 31.6%, attesting to its excellent efficiency. 

tablishing related organizations and launching REITs products in 2021.  

Total equity (Unit: KRW in billion)

129

94

YoY

+36.9%

2019

2020

Company

ROE (%)

ROA (%)

NCR (%) Net income

Woori Asset Trust

36.4

21.7

1,286

35,312

(unit: %, KRW in millions)

Korea Trust

28.1

21.2

1,009

45,791

Lastly, the risk management system and internal control system 

will be further developed. A preliminary review system and pool of 

contractors will be created, and partners will be used for pre- and 

post-construction monitoring. Through the independent operation of 

a contract review department, the reviews will be carried out more 

swiftly and with greater professional expertise. Internal controls will be 

reinforced by creating a related manual and money laundering preven-

tion system, and professionals will be nurtured to effectively deal with 

Hana Asset Trust

26.7

18.9

949

80,821

operational risks. 

KB Real Estate Trust

23.4

12.7

442

30,725

Kyobo Asset Trust

22.7

17.2

1,322

25,767

Asia Trust

21.9

16.4

887

66,874

COVID-19 Support Activity

Mugunghwa Trust

21.0

10.9

1,023

122,573

• Donated 2,500 face masks to the Soraepogu Merchants Associa-

Daehan Real Estate 
Trust

Korea Asset 
Investment Trust

Korea Real Estate 
Investment and Trust

KORAMCO REITs 
and Trust

13.9

10.1

948

16,644

13.8

11.8

8.3

4.5

4.6

3.6

1,163

30,924

639

61,521

508

26,968

Note) Data from Korea Financial Investment Association E-Disclosure Service 

(as of Dec. 31, 2020, based on 11 asset trust companies) 

tion (Jan. 6, 2021) 

• Participated in the donation relay of Sports Doctors and donated 
KRW 10 million to provide medical care to vulnerable groups during 

the COVID-19 pandemic (Sept. 10, 2020) 

• Donated 450 masks and 5 hand sanitizers to Yeongsin Welfare So-

ciety (Apr. 7, 2020) 

• Slashed KRW 635 million in agency service fees (for 9 cases) 

078

079

Woori Asset Trust INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Woori 
Asset 
Management 

Woori Asset Management is a comprehen-

sive asset management company offering 

services in relation to fund management, 

investment consulting, discretionary invest-

ment and more. On top of managing the two 

major publicly offered bond funds, Woori 

High Plus Bond Fund and SME High-Dividend 

Stock-Type Fund, Woori Asset Management 

has launched Woori High Plus Short-Term 

Prime ESG and Woori Sustainable ESG Fund, 

thereby leading the movement to incorporate 

ESG into the asset management business. 

Entrusted  with  discretionary  funds  from 

various institutions including pension funds, 

insurers, banks and mutual aid associations. 

Woori Asset Management surpassed the 

KRW 21-trillion mark in terms of assets un-

der management (AUM) in 2020. 

2020 Performance

In 2020, Woori recorded KRW 6.9 billion net income, while managing 

about KRW 21 trillion (net assets, based on the NAV), up a KRW 2 

trillion from the previous year. In terms of AUM, its market share was 

1.60%, a 0.03%p increase from 1.57% in 2019. Major changes include 

an increase of KRW 1.9 trillion in MMF (62.9% YoY increase) and a 

KRW 390 billion increase in fund of funds (813.1% YoY increase), 

which contributed to a rise in AUM. 

With nearly KRW 2 trillion drawn out from credit-oriented fixed-income 

funds under poor market conditions, the situation became grim for 

asset management companies including Woori Asset Management, 

The Global Investment Management Unit launched a TDF product 

The Global Investment Management Unit is working to boost AUM by 

with BlackRock, an American multinational investment management 

offering diverse products and implementing customer-specific strat-

corporation, in September 2020 and began offering an asset allocation 

egies. As part of these efforts, it may launch a multi-asset fund using 

solution that takes into consideration the timing of retirement. While 

an investment management strategy in connection with the AI system 

offering opportunities for institutional investors to seek absolute re-

of Woori Bank to meet the demands for overseas investment and 

turns through multi-return funds, the Global Investment Management 

retirement pension. Although the ETF market is already dominated by 

Unit broadened its product lineup and strengthened its ability to pro-

key players in the industry, the company is reviewing the possibility of 

vide investment solutions. 

developing unique ETF products to enter the market. 

but the credit market gradually stabilized with the flattening of the 

2021 Plans 

Market share (Unit: %)

COVID-19 curve and this led to KRW 1.8 trillion re-entering the market. 

The Equity Investment Management Unit ESG Research Team in April 

2020 in order to boost research and management capacity in relation 

to responsible investment. The company has been chosen as an ESG 

equity investment management company by a number of fund man-

agement institutions, such as Teachers Pension. With robust stock 

research capacity and the introduction of the quant model, the equity 

investment management process was improved resulting in excellent 

performance. Among equity investment funds, the SME High-Dividend 

Fund recorded high returns in 2020 and was thus chosen as the Do-

mestic Equity Investment Fund of the Year 2021 (award given in Feb-

ruary 2021 based on 2020 performance). 

Woori Asset Management’s management objective is to switch from 

a bond-centered portfolio into a more balanced portfolio. It aims to 

diversify its products, engage in capacity building in relation to various 

asset classes, forge cooperative ties with the affiliates of Woori Finan-

cial Holdings and increase the AUM from KRW 22.1 trillion in 2020 

to KRW 25.8 trillion in 2021, a 16.7% YoY increase. Based on this, it is 

projected that the operating income will rise 26.3% from KRW 840 mil-

1.57%

lion in 2020 to KRW 1.06 billion in 2021 and the net income will climb 

22.3% from KRW 670 million in 2020 to KRW 820 million in 2021. 

1.60%

YoY

+0.03%p

2019

2020

In order to achieve these goals, the Equity Investment Management 

Unit is revamping its investment management processes by further 

advising the SME stock investment management processes and in-

ternalizing the concept of ESG into its investment management policy. 

The relevant organizations and investment management processes 

underwent an overhaul to meet the demand for ESG practices among 

institutional investors, while internal regulations were amended and a 

responsible investment research team and related systems were set 

in place to establish ESG-based investment processes. As a result, 

Woori Asset Management was chosen as an ESG equity investment 

management company by Teachers Pension, Yellow Umbrella Mutual 

Aid Fund and others in the fourth quarter of 2020. The company will 

continue to hone its ESG-based investment capabilities and release 

related products so as to secure a competitive edge in the market. 

The Fixed Income Investment Management Unit plans to absorb the 

funds for short-term investment in the market by taking advantage of 

and marketing short-term fixed-income investment and MMF prod-

ucts that can meet the growing demand for short-term money man-

agement amid interest rate hikes, abundant liquidity and a slowdown 

in the stock market.  

080

081

Woori Asset Management Korea Wealth Management Awards 2021 hosted by The Bell Woori SME High-Dividend Securities Investment Trust 1 (Eq-uity) chosen as the Equity Investment Fund of the Year at the Korea Wealth Management Awards 2021 hosted by The Bell (Feb. 24, 2021) INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Woori 
Savings 
Bank

www.woorisavingsbank.com

Woori Savings Bank is Korea’s leading finan-

cial institution serving the general public, 

especially the working class. Its primary busi-

nesses are savings deposit accounts, install-

ment savings accounts and loans. The head 

office is located on Namsa-ro in Cheongju, 

Chungcheongbuk-do Province, and there are 

four registered branch locations: Samseong, 

Seocho, Suyu and Mullae. Woori Savings 

Bank was incorporated as a sub-subsidiary 

of Woori Financial Group in December 2020, 

which became a stepping-stone to steady 

growth.

2020 Performance

2021 Plans 

In 2020, Woori Savings Bank established a management plan center-

Woori Savings Bank’s management objective for 2021 is to establish 

ing on enhancing management efficiency through improved productiv-

a sustainable management environment by securing new growth en-

Handling of the Sunshine Loan and Saitdol(Cumulative) 

ity and pursued stable asset growth based on stringent risk manage-

gines. To this end, it has set the following strategies: expand the foun-

 (Unit: KRW in billion)

ment, rather than seeking a mere quantitative growth. 

dation for growth and diversify the income portfolio; expand the digital 

Assets 

In the case of household loans, Woori Savings Bank reduced high-in-

terest assets and increased the weight of policy-oriented products, 

including the Sunshine Loan, as a way to serve its inherent role to 

serve the working class. As for corporate loans, it reduced precaution-

ary-and-below assets and increased assets centering on loans classi-

fied as normal. 

Gains & Losses 

In 2020, Woori Savings Bank minimized available funds by managing 

new loans and repayment schedules and implemented a flexible inter-

est rate policy in an effort to minimize interest expenses by attracting 

deposits from corporate customers. As a result, the interest expense 

ratio was reduced 0.40%p from 2.61% in 2019. In addition to reducing 

investments and unstable assets, such as high-risk assets, efforts 

were made to increase the weight of loans in prime asset through cor-

porate finance and policy-oriented products, which helped improve the 

interest margin by 0.26%p compared to 4.31% in 2019. 

Risk Management 

Woori Savings Bank enhanced its risk assessment capabilities by 

upgrading and standardizing its risk assessment system in 2020. By 

standardizing the risk assessment request form for corporate cus-

tomers, it was made possible to write concise reports focusing mainly 

on key risks. This also helped eliminate unnecessary processes and 

speed up the assessment procedure. Also, cross-assessments were 

carried out on the products handled by the bank so as to boost the 

capacity of the risk assessment officers. Efforts were also made to 

improve profitability based on proactive risk management. A low-cost 

credit assessment process was established by attracting customers 

online, and an emergency response system was initiated in response 

to COVID-19. A multi-offer system was introduced to maximize effi-

ciency and a multi-product assessment process was developed to 

propose customers with products that are tailored to their individual 

needs. As a result of these efforts, Woori Savings Bank was able to 

outperform industry averages in managing assets, with a delinquency 

ratio of 2.9% (industry average: 3.3%) and a sub-standard-and-below 

ratio of 3.4% (industry average: 4.3%), as of the end of 2020.  

infrastructure; improve management efficiency; proactively manage 

risks and reinforce internal controls; and enhance its preparedness for 

changes in the future. 

866

675

In order to implement these strategies effectively, Woori Savings Bank 

plans to discover new income sources, such as mid-range interest rate 

loans and financial support for the New Deal policy, pursue capacity 

building for core businesses, innovate digital services centering on 

customer needs, set up an in-house computer network and remote 

working system, create synergy with other subsidiaries of the Group, 

boost efficiency by optimizing the cost structure, establish a preemp-

tive crisis analysis model and response system, sophisticate internal 

controls and improve financial credibility, stabilize the organization by 

internalizing the desired corporate culture and play a role as a depend-

able financial company. 

2018

2019

2020

Prime Asset Ratio (Unit: %)

1096

YoY

+26.6%

(unit: %, KRW in millions)

96.5%

96.6%

Category 

2019

2020

Change 
(amount)

Loans in 
Prime Asset

Balance

864.6 

994.2 

+129.6 

Weight

96.5%

96.6%

+0.1%p

YoY

+0.1%

2019

2020

COVID-19 Support Activity

• In order to assist customers who have defaulted or are at risk of de-
faulting on their household debt due to financial hardships caused 

by COVID-19, Woori Savings Bank has been implementing a house-

hold loan pre-workout program since April 2020. The program offers 

relief to those who have taken out household credit loans through 

payment deferrals (6 months or 12 months), contract extension or 

renewal and refinancing. 

KRW  1.4 billion

89 cases

082

083

Woori Savings BankINTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  2020 Performance

Stable Financial Soundness 

Woori Credit Information currently operates business with zero lever-

age and have been recording a surplus ever since its establishment. 

In addition, it is financially sound and has the largest assets and the 

2021 Plans 

Woori Credit Information has set forth ‘Building the Foundation for 

Growth, Improving Management Efficiency‘ as the management ob-

jective for this year. It intends to achieve this objective based on the 

following management strategies: 

lowest debt ratio (31.7%) among all credit information companies that 

First, it is to ‘Expand the Income-generating Base.’ 

are operating under the wings of financial holding companies in Korea.

Category

Woori Credit Information 

Company A

Company B

(Unit: KRW 100 million, %)

Debt-to-equity ratio 

31.7%

63.8%

73.9%

Woori Credit Information will make every effort to boost sales in 

non-collection areas and from non-affiliates and diversify the income 

sources. Efforts will also be made to discover new income sources 

by expanding the business portfolio to include an examination of the 

rights and investigation into companies. 

Second, it is to ‘Enhance Competitiveness in the Market.’ 

Woori Credit Information will concentrate on raising the recovery rate 

in the collection business and lease income and hone its competitive 

edge by improving the quality of its research reports. 

www.wooricredit.com

Total assets

409

278

277

Woori 
Credit 
Information

Woori Credit Information boasts the longest 

history  of  running  debt  collection,  credit 

investigation and asset management busi-

nesses in Korea. With the smallest liabilities 

and largest assets among credit information 

companies operating under financial holding 

companies in Korea, Woori Credit Informa-

Highest Percentage of Revenue from Non-Affiliates

One measure of the sales capacity of credit information companies 

affiliated with financial holding companies is the percentage of their 

revenue generated outside the corporate group. Woori Credit Infor-

mation has proven its sales capacity with the highest percentage 

Third, it is to ‘Innovate the Cost Structure.’ 

COVID-19 Support Activity

Efforts will be made to reduce operating costs by innovating the cost 

structure through improved organizational, personnel and operational 

efficiency and commission and fee structure. 

Lastly, it is to ‘Strengthen Consumer Protection.‘ 

• Donated 10,000 face masks and 120 hand sanitizers to Jung-gu 
Office in Seoul to support the local community in overcoming 

the COVID-19 crisis 

tion is known for its relatively stable financial 

of revenue from non-affiliates in the industry. It has secured various 

Woori Credit Information will promote debt relief for vulnerable groups 

soundness. It has even reinforced its busi-

ness viability by forging relations with a wide 

range of clients and recording a high level of 

sales from non-affiliates. Woori Credit Infor-

mation will maintain its leading position in 

the market based on vigorous sales capacity 

and business management efficiency.

business partners outside the holding company and boosted revenue 

in line with the government’s policy and strive to reduce complaints 

by continuously expanding the scope of business through aggressive 

from customers by collecting debt in compliance with relevant laws 

marketing efforts.

and protecting consumers. 

Category

Woori Credit Information 

Company A

Company B

(Unit: %)

Percentage of 
revenue from 
non-affiliates 

35.1%

21.3%

2.9%

Percentage of revenue from non-affiliates (Unit: %)

Debt-to-equity ratio (Unit: %)

35.1%

21.3%

2.9%

73.9%

63.8%

31.7%

Woori Credit Information 

Company A

Company B

Woori Credit Information 

Company A

Company B

084

085

Woori Credit Information2020 Corporate Social Responsibility AwardsAwarded for the fourth consecutive year in the social welfare category of the 9th Corporate Social Responsibility Awards 2020 organized by the Digital Chosun IlboINTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Woori 
Fund 
Service

Woori Fund Service providing diverse administrative management services 

for real estate investment companies and handling fund accounting and 

reference price computation for collective investment vehicles. It has gained 

trust from its clients and become a leader in the virtual asset market. It is 

also regarded as a key player in the REIT administrative management service 

industry, providing administrative management and accounting services for 

REITs. The company successfully developed the next-generation system, 

FundOne, in August 2014, and has been continually developing the system 

and related human resources to offer better services. 

Woori 
Private 
Equity Asset 
Management

www.woorifs.co.kr

www.wooripe.com

The private equity market has seen steady growth, as major investors, including 

pension funds, increase their alternative investments in response to diminishing 

returns on traditional investments and private capital assumes a larger role in the 

restructuring and M&A market. Woori Private Equity Asset Management, estab-

lished in October 2005, was among some of first private equity fund management 

companies in Korea. In July 2016, the company expanded into management of 

hedge funds in addition to its existing business of managing private equity funds 

(PEF), thereby contributing to Woori Financial Group’s scale-out in the IB sector. 

Woori Private Equity Asset Management will continue striving toward quantitative 

and qualitative growth as a leader in PEF management by presenting the best in-

vestment value and realizing customer satisfaction.

Total AUM as of the end of 2020

2020 Performance

more than 130 trillion

Management in March 2020 after transferring data and upgrading the system for 6 

Woori Fund Service commenced administrative management services for Woori Asset 

YoY +45%

months from October 2019. In September 2020, it began offering the services to Woori 

Global Asset Management and even attracted an investment pool of private pensions 

in December 2020. As such, by providing services to asset management companies, 

institutions, private equity management companies, REITs and more, it reached KRW 130 

trillion in AUM, a 45% YoY increase, as of late 2020. Moreover, the Management Direction 

Forwarding Service was developed to eliminate the risks associated with reference price 

computation, making it possible to manage the entire process in which management 

directions are sent from the asset management company to the administrative manage-

ment company, and a patent application has been filed in Korea. 

2021 Plans

In March 2021, Woori Fund Service signed an agreement to jointly develop a platform for 

corporate accounting for digital assets designed to provide virtual asset accounting ser-

vices to corporate members with Peertec, the operator of a virtual asset exchange called 

GDAC. 

The Platform for Corporate Accounting for Digital Assets is a total IT solution enabling 

management of the entire process concerning digital assets in the client’s possession 

or management. Woori Fund Service has become the first in the industry to begin devel-

oping a system facilitating accounting for virtual assets with plans to finish developing 

a computer system in the first half of 2021 and launching the service in the second half. 

The key to providing administrative management services for digital assets for corporate 

customers is to provide assistance based on convenience and reliability. By adopting the 

digital asset accounting solution, companies can view and be issued accounting data, 

transaction certifications, balance certificates, management directions and various other 

evidentiary documents concerning virtual assets that have been verified by a third party, 

through which they can handle digital assets legitimately. They can also use the solution 

for internal and external reports, decision-making, submission of required documents to 

public agencies and financial institutions, accounting, tax filing and reporting, etc. 

2020 Performance

Woori Private Equity Asset Management achieved quantitative and qualitative growth by 

discovering and pursuing various investments with the intention of emerging as an industry 

leader by delivering maximum value to investors and achieving customer satisfaction. 

Entrusted to manage the assets of KDB and Korea Growth Investment Corp, the company 

had its PEF Department create two blind funds, one at the end of 2018 (Woori-Shinyoung 

Growth-Cap Private Equity Fund I, KRW 163 billion) and another in May 2019 (Woori-Q Corpo-

rate Restructuring Private Equity Fund, KRW 155.1 billion), from which it discovered excellent 

investment opportunities and made five investments amounting to KRW 131.1 billion in 2020. 

Woori-Shinyoung Growth-Cap Private Equity Fund I, in particular, achieved remarkably quick 

investment execution performance with the capital commitment ratio reaching 77.5% in just 

two years after its establishment, and the investment returns were maximized by building an 

excellent portfolio. 

The Asset Management Department, on the other hand, ventured out of mainly investing in 

domestic SOC projects and expanded into the overseas development infrastructure, overseas 

real estate and innovative growth support funds, further boosting its profitability. In 2020, new 

funds amounting to KRW 162.1 billion, including Innovative Growth Support No. 2, were es-

tablished for a total of KRW 1,359.3 billion in capital commitment for all funds to date. 

Successful Investments by the PEF Department 

The PEF Department manages three funds, as of the end of 2020, with a total capital commit-

ment of KRW 361.6 billion. 

In 2020, the primary focus was on executing additional investments for the two existing blind 

funds and meticulously managing investments to better deal with the domestic and inter-

national economic situations devastated by COVID-19. In the case of the Woori-Shinyoung 

Growth-Cap Private Equity Fund I, the company achieved excellent performance, with the cap-

ital commitment ratio reaching 77.5% in just two years of its establishment, which was made 

possible by selectively investing in companies with technological prowess and growth poten-

tial, such as global game developers, electric vehicle parts manufactures and semiconductor 

and wafer manufacturers. 

086

087

Woori Fund ServiceWoori Private Equity Asset ManagementINTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Proactive management of risk factors associated with domestic 

and international business environments in relation to COVID-19 and 

Total Capital Commitment in PEF  

KRW 3.6trillion 

Total Accumulated Commitments Reachin in Alternative 
Investment

KRW 13.6 trillion 

aggressive value-up activities targeting invested enterprises led to 

a remarkable improvement in performance of the enterprises in the 

portfolios. For some of the portfolios, investments were recovered in 

2020, through which a gross IRR of 15% was recorded. 

Diverse Investments Characterized by Stability and Profitability 

The Alternative Investment Department manages 17 funds, as of the 

end of 2020, with accumulated commitments reaching KRW 1,359.3 

billion in total. 2020 was a tough year due to a downturn in the global 

business environment triggered by the outbreak of COVID-19, which in 

turn led to difficulties in discovering new investment opportunities. De-

spite these circumstances, the company established new funds with 

a size of KRW 162.1 billion, including Innovative Growth Support No. 2, 

in 2020 by continually exploring excellent investment opportunities at 

home and abroad. Woori Global Power Generation Infrastructure Syn-

ergy Fund, established as a USD 80 million fund in 2019, was trans-

ferred USD 65 million, accounting for 81.3% of the commitments, as 

of the end of 2020. It is also worth noting that the company has never 

suffered any investment losses since day one, as a result of fastidious 

pre- and post-investment risk management practices. 

2021 Plans

Woori Private Equity Asset Management plans to achieve quantitative 

and qualitative growth in 2021, with the aim of emerging as a leading 

asset management company in the industry known for delivering the 

best value to investors based on innovation and efficiency. The PEF 

Department, in particular, will maximize returns by enhancing the val-

ues of enterprises contained in the portfolios of the two blind funds, 

while making additional investments to achieve the best possible 

results. In addition, it will consolidate its position as a key player in the 

domestic PEF market by pushing ahead to foster another blind fund of 

around KRW 200 billion in volume by attracting investments from ma-

jor institutions. The Alternative Investment Department, on the other 

hand, plans to increase assets under its management by discovering 

new investment opportunities in infrastructure and real estate at home 

and abroad, in addition to ensuring excellent investment performance 

through stringent follow-up management of its current investments. 

The department will create a new fund amounting to around KRW 250 

billion, which will bring the commitments to a total of KRW 1.6 trillion 

by 2021, and continue playing an important role as a long-tern income 

generator by managing risks and discovering excellent businesses.  

Woori 
Global 
Asset 
Management

www.wooriglobalam.com

Woori Global Asset Management, which started off as Allianz Global Investors, has 

emerged as a global asset management company managing about KRW 8.4 trillion 

in assets, as of the end of 2020. Woori Global Asset Management became an af-

filiate of Woori Financial Group in August 2019 and broadened its business scope 

from stocks, bonds and overseas fund of funds, the company to include alternative 

investments by establishing the Global Investment Unit and Alternative Investment 

Unit to handle investments in infrastructure, real estate and acquisition financing.  

Woori Global Asset Management believes that the best way to gain a competitive 

edge in the market begins by truly understanding the big picture. The company 

leaves no stone unturned in doing its utmost to fully understand the needs of both 

the market and its customers, and based on the solid foundation and global net-

works of the Woori Financial Group, it presents customers with best-in-class man-

agement competencies and competitive investment solutions.

Total AUM as of the end of 2020

2020 Performance

Domestic Equity 

8.4

KRW trillion 

In 2020, the Domestic Equity Investment Department renewed Woori G Active SRI Securities 

Investment Trust under its management since 2008 into Woori G Korea ESG Securities In-

vestment Trust to meet the demand for ESG investment. Woori Global Asset Management 

was also chosen as an asset management company by three institutions in recognition of its 

improved equity investment management performance. 

Overseas fund 

In 2003, Woori Global Asset Management launched the very first overseas fund of funds in 

Korea that was based on the advanced asset management methodology of the German Alli-

anz Group. Since then, the company has been launching multi-asset funds in partnership with 

leading asset management companies and diversifying its product lineup. 

Alternative Investment 

The Alternative Investment Department managed to overcome tremendous obstacles such 

as the pandemic and PEF issues and successfully made deals in real estate, PF, new and re-

newable energy, PE investment and acquisition financing at home and abroad. As a result, the 

total commitments in alternative investment funds climbed to around KRW 3 trillion. This has 

been reviewed as a testament to the quantitative growth of the company as well as its quali-

tative growth in that it created synergy with the Group and secured competitiveness at home 

and abroad. 

088

089

Woori Private Equity Asset ManagementWoori Global Asset ManagementINTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  2021 Plans

Global and Alternative Investments

Amid increased market volatility, Woori Global Asset Management 

In the case of global and alternative investments, the goal is to be-

aims to provide investment products providing steady income based 

come an overseas fund management company trusted by customers 

on specialized and accurate in-house research and investment man-

by forging strategic partnerships with reputable asset management 

agement system as well as cutting-edge risk and compliance monitor-

companies overseas and enhancing management of the launched 

ing systems.

As an affiliate of Woori Financial Group, Woori Global Asset Manage-

ment will strive to present the best investment solutions to all individ-

ual, corporate and institutional customers of the Group and generate 

synergy with other Group affiliates through aligned business opera-

tions, combined product development and more.

products and communication with customers. Furthermore, based on 

its global network in relation to alternative investments, the company 

will develop various alternative investment instruments in domestic 

and overseas real estate, infrastructure, aircraft financing and acquisi-

tion financing, in addition to its existing product lineup of equity invest-

ment funds and fixed-income fund of funds. 

Woori
Finance
Information
System

Woori FIS is a subsidiary responsible for total IT outsourcing of major players of 

Woori Financial Group, including the holding company, banks and card company. 

Serving as the IT backbone of the Group, Woori FIS is providing the necessary 

support for the Group to be prepared against changes in the financial business 

environment where digital technology and non-face-to-face services are becom-

ing increasingly more important. It is also concentrating its efforts to bring upon 

innovation across the organization, personnel, processes, system architecture 

and more so that Woori Financial Group can attain its strategic objectives from 

stable operation of the core systems of Woori Bank and Woori Card and attain-

www.woorifis.com

ment of digital transformation. 

Set up the Infrastructure New Deal Fund

In 2020, Woori Global Asset Management set up the Infrastructure 

New Deal Fund, the first of its kind in the financial sector, and through 

this product, it will invest in smart logistics facilities, smart transporta-

tion facilities and the like. This year, the company plans to uphold the 

New Deal policy and launch a series of Infrastructure New Deal Fund 

products in line with the structural reform marked by a transition into a 

digital economy and an eco-friendly economy. 

Equity Investment Management 

The Equity Investment Management Department analyzes the fun-

damentals and value of companies based on in-house research with 

mid- and long-term results that exceed the benchmark. Meanwhile, 

competitive asset management and risk management systems are 

being set up in order to achieve steady returns from domestic stock 

funds and SME stock funds. In addition, the company will increase 

ESG investment by introducing the stewardship code and reinforcing 

the CSR-related investment management system. 

Fixed-income investment

As for fixed-income investment, efforts will be made to build a system 

that can further stabilize asset management and achieve outstanding 

risk-adjusted returns. In the case of discretionary investment, the com-

pany will bolster collaboration with the marketing unit in order to boost 

AUM and ensure reliable investment management to increase the net 

asset value of MMFs. 

Top 3 Management Strategies in 2021

2020 Performance

Fine
Operation of High-quality IT

Impression

IT Development for Customer 
Satisfaction

Soar-Up
Pursuit of IT of the Future 

In 2020, Woori FIS pursued three management strategies, ‘[Stability] Uninterruptible, High-in-

tegrity IT Operation,’ ’[Innovation] Continued System, Process and Staff Management Inno-

vations’ and ‘[Expansion] Expansion of the IT-Biz Convergence,’ in order to achieve the man-

agement objective of ‘IT-Biz Convergence.’ An application Monitoring System was set up for 

system stability, and system failures were prevented for 140 consecutive days through the 

Clean Road Failure-Free Campaign, which helped dramatically lower the frequency of system 

failure. In addition to innovating IT service processes from the customer perspective, Woori 

FIS initiated a customer pre-proposal system and put 315 pre-proposals into action, as part of 

its efforts to transform from a passive developer to a proactive business partner. In order to 

provide uninterrupted IT services even in the midst of a pandemic, a COVID-19 emergency re-

sponse headquarters was established to create a companywide response system. Staff from 

different business units were separated and employees were permitted to work from home, 

if necessary, as a way to contain the spread of the disease in the event that a confirmed case 

was reported within the company. 

2021 Plans

The management objective for the year 2021 has been set forth as ‘Future Creator.’ To 

achieve this, Woori FIS will undertake a number of tasks to implement three management 

strategies: ‘Operation of High-quality IT, ‘IT Development for Customer Satisfaction’ and ‘Pursuit 

of IT of the Future.’ Main tasks include enhanced system monitoring for stable IT operation, 

expansion of the data center, establishment of digital architecture for flexibility in digital devel-

opment, an increase in AI-based service support, creation of an on-time corporate customer 

support system, creation of IT cloud, fostering of digital development manpower and creation 

of an ecosystem for new businesses. Through these efforts, Woori FIS will serve as a reliable 

IT and digital partner of Woori Financial Group and dedicate itself to bolstering the Group’s 

competitiveness in every business area. 

090

091

Woori Global Asset ManagementWoori Finance Information SystemCreated a New Deal fund for infrastructure amounting to   KRW 200 billion Invested in various types of infrastructure including   smart logistics centers, data centers, renewable energy complexes including wind and solar farms,   hydrogen fueling stations, etc. INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  FINANCIAL
REVIEW

094

Management’s Discussion and Analysis

124

Separate Financial Statements

184

Consolidated Financial Statements

353

Global Network

Woori 
Finance 
Research 
Institute 

www.wfri.re.kr

Woori Finance Research Institute (WFRI) was established in 2012 with the 

vision of becoming ‘Korea’s best think-tank specializing in finance and an in-

sight provider that spearheads financial development.’ In order to effectively 

facilitate decision-making for the management, WFRI conducts in-depth re-

search across all aspects of management strategies of financial companies 

and the economy and financial markets. The institute has successfully posi-

tioned itself as an opinion leader in the financial industry of Korea by sharing 

research results with customers, the authorities and financial market partici-

pants. 

2020 Performance

COVID-19 Support Activity

• Supervised market sensing processes in 
risk management of the Group Emergency 

Management Committee 

As an in-house consulting organization supporting Woori Financial Group in its endeavors 

to become the No.1 financial group, WFRI has been publishing an increasing number of 

reports each year, with 357 reports issued in 2020 to present its outlook for the Group 

in relation to the macroeconomic and financial market indicators. The institute provided 

internal consulting to subsidiaries, offered support in expanding the business portfolio 

• Published 197 daily reports on economic 

of the Group, published ‘Woori Research Plus’ and ‘Woori Financial Group CEO Binder,’ 

and financial situations at home and abroad 

periodicals designed to promote the utilization of research reports and organized lectures 

in relation to the COVID-19 pandemic 

by the advisory committee and external experts for qualitative improvement of research 

Number of Published Report 

197 

reports. In 2021, for the purpose of reinforcing its role as a consultant that enhances the 

Group’s competitiveness, WFRI will take on five management tasks: strive for qualitative 

and quantitative improvement of its reports; provide improved consulting to subsidiaries 

and the global network; increase research to pave the foundation for the Group to grow 

and achieve digital innovation; hone its competencies in economic and financial risk anal-

ysis and forecasting; and lay the groundwork for ESG management research and devel-

opment of a knowledge platform.  

Global
Leading Insight
Provider

Best Financial Think Tank in Korea

Research on business 
strategies of financial 
institutions

Research on 
financial policies and 
regulations

Research on the global 
financial market and 
financial industry

Analysis of domestic 
and international 
economic trends

092

093

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
MANAGEMENT’S DISCUSSION AND ANALYSIS

Key Management Indicators

1. Disclaimers on Forecast Information

Activities, events or phenomena that are expected and predicted to occur in the future in this annual report for Woori Financial Group Inc. reflect the 
company’s thoughts and opinions on the events and financial performance at the time when this document was prepared for disclosure in the same term. 
The forecast information is based on diverse assumptions associated with the future business environment, and, consequently, such assumptions may be 
judged to be inaccurate in the future. Moreover, the assumptions include risks, uncertainties and other factors that might cause critical differences between 
estimated outcomes in the forecast information indicated here and the actual outcomes. Factors that might induce such critical differences encompass 
factors related to internal corporate management and those related to the external environment, and include other wide-ranging factors.

Woori Financial Group has no obligation to disclose a revised report with corrections on matters prescribed in the forecast information in order to reflect 
risks or uncertainties that might occur after the preparation of the forecast information.

In conclusion, Woori Financial Group cannot confirm the realization of expected results or matters forecast by the Group or the occurrence of any impacts 
projected in this business report. Forecast information prescribed in this report is current as of the time the report was prepared. Please note that Woori 
Financial Group has no plan to provide updates on such risk factors or forecast information. Furthermore, it should be noted that even under such 
circumstances, the forecast data shall not be used as evidence for legal responsibility regarding investment outcomes for customers.

2. Overview

2020 was a difficult year for the entire world, including Korea, due to COVID-19. Most countries recorded negative growth due to an economic downturn 
triggered by the pandemic, and Korea, in particular, saw a decline in private consumption and exports, resulting in a 1% y-o-y decrease in real GDP, even 
though government spending and investment in plants and equipment were up from the previous year. In an effort to boost the economy, the Bank of 
Korea and other central banks across the world slashed base rates, which in turn increased volatility in financial markets. 

Despite the challenges faced at home and abroad, Woori Financial Group sought opportunities for growth in 2020 marking its second anniversary. As a 
result, it successfully acquired Aju Capital and Aju Savings Bank in the fourth quarter of 2020 in order to gain a stronger foothold in non-banking sectors 
and strengthen the Group. Such diversification of the business portfolio will not only lead to improved financial performance but also allow the Group fulfill 
its corporate social responsibility even better by providing financial services to a wider range of customers, including SMEs and vulnerable groups. 

With respect to its financial performance, Woori Financial Group earned KRW 1.3 trillion in net income in 2020, based on the consolidated financial 
statements. This was due to the creation of reserves for COVID-19 response and PE funds (approx. KRW 500 billion) in reflection of potential costs in a 
time of uncertainty. If such one-time costs are excluded, the financial performance in 2020 is comparable to that of the previous year. 

Although the business environment was generally unfavorable due to the global economic slowdown caused by COVID-19, Woori Financial Group made 
consistent efforts to improve the profit structure based on asset growth and an increase in deposit savings and, as a result, generated KRW 6.0 trillion in 
interest income, a 1.8% y-o-y increase. With the base rate reduced twice in 2020, the annual NIM dropped 0.13%p compared to the previous year, but it is 
expected to rebound in 2021, as market interest rates are projected to steadily rise as economic activity becomes normalized in major countries. 

As for asset soundness, Woori Financial Group is among the industry’s best with an NPL ratio of 0.42% and a default rate of 0.27%. This is an achievement 
made possible with the management’s strong commitment to ameliorate the asset portfolio and carry out businesses based on risk management. In 2020, 
reserves were created to be prepared for future uncertainty, and asset soundness will be managed within the controllable extent, even if the economy stays 
sluggish longer than expected or bad debt expenses rise in the process of economic recovery. 

In the case of the capital adequacy ratio, approval was obtained from the supervising agency in June for a part of the internal ratings-based approach and 
the final set of Basel III reforms was quickly introduced to improve the BIS ratio to about 14% and the capacity to deal with uncertainties in the financial 
environment. It is expected that additional approval of the internal ratings-based approach will further boost the capital adequacy ratio. 

As structural reforms continue in the financial industry with the application of new digital technologies, zero contact services are predicted to become 
the next normal. Kakao Bank’s steady growth, the launch of Toss Bank and the growth of other online banks are the latest threats to traditional banks. In 
response, Woori Financial Group came up with the vision of Digital for Better Life in 2020 in order to pursue digital innovation at an accelerated rate and 
created a digital system by establishing a digital control tower and more. In 2021, efforts will be made to emerge as a digital leader in the financial industry 
by creating a MyData ecosystem, strengthening cooperation with the leaders of the future, collaborating with BigTech companies and expanding its 
external networks. 

Also, the stagnant growth of the domestic financial market has made it necessary to diversify income sources by expanding into overseas markets. 
In recognition of this, Woori Financial Group, which boasts a global network of 473 branches in 23 countries as of late 2020, has been developing new 
markets through various efforts, such as the mergers of the subsidiary in Cambodia and expansion of the network in Vietnam. By strengthening global 
business operations to improve the profit structure, Woori Financial Group recorded a 19% y-o-y increase in total assets in global operations, which are now 
contributing more than 10% to the total income. Going forward, the company will promote its retail business in the rapidly growing digital financial market in 
Southeast Asia and pursue qualitative growth based on stringent risk management, which involves checking for signs of non-performing assets and so on. 

094

Category

B/S

Total Assets (Including AUM)

Total Assets (Excluding AUM)
Loans in KRWNote 1)

Net Interest Income

Net Fees & Commissions Income

Other Operating Income

I/S

Operating Income

Net Income

Net Income Attributable to Non-
Controlling Interests

Net Income Attributable to 
Controlling Interests

ROA

Including Non-Controlling Interests

Excluding Non-Controlling Interests

Management Indicators

ROE

Including Non-Controlling Interests

Excluding Non-Controlling Interests

NPL Ratio
BIS Total Capital RatioNote 2)

2020

525,919

399,081

249,889

5,999

1,014

△976

2,080

1,515

208

1,307

0.40

0.34

6.80

5.87

0.42

13.84

(Unit: KRW in billions, %)

2019 Change (amount)

Change (%)

473,794

361,981

221,687

5,894

1,103

△430

2,800

2,038

165

1,872

0.57

0.52

10.11

9.29

0.45

11.89

52,125

37,100

28,202

105

△89

△546

△720

△523

43

△565

△0.17

△0.18

△3.31

△3.43

△0.03

1.95

11.00

10.25

12.72

1.78

-8.07

-

-25.71

-25.66

26.06

△30.18

-

-

-

-

-

-

Note 1) Based on consolidated financial statements
Note 2) BIS capital adequacy ratio: Based on the internal ratings-based approach at the end of 2020 and based on the standard approach at the end of 2019 
Note 3)   Net fees and commissions income: Fees and commissions income in KRW + Note 4) Other operating income: gain (loss) on insurance + gain (loss) on Valuation & 
Disposition of Securities + gain (loss) on Valuation and Disposal of Loan + gain (loss) on foreign exchange + gain (loss) on derivatives + provision for/reversal of credit 
loss reserve + provision for/reversal of allowances + dividend income and commissions income in foreign currency + fees and commissions income related to credit 
cards + fees and commissions income related to securities + fees and commissions income related to leases + fees and commissions income related to brand usage 
+ fees and commissions income related to trust

Note 4)   Other operating income: gain (loss) on insurance + gain (loss) on Valuation & Disposition of Securities + gain (loss) on Valuation and Disposal of Loan + gain (loss) on 

foreign exchange + gain (loss) on derivatives + provision for/reversal of credit loss reserve + provision for/reversal of allowances + dividend income

3. Financial Position & Business Performance

A. Financial Position & Business Performance

(1) Growth

■ Woori Financial Group Inc.

Category

Total Assets (Including AUM)

Total Assets (Excluding AUM)

Loans in KRW

Loans in Foreign Currency

Marketable Securities

Credit Card Receivables

At End-2020

At End-2019

Change (amount)

Change (%)

(Unit: KRW in billions, %)

525,919

399,081

249,889

28,029

55,179

8,543

473,794

361,981

221,687

26,206

53,764

8,399

52,125

37,100

28,202

1,823

1,415

144

Note 1) Based on Group consolidated financial statements
Note 2) Loans in KRW: Inclusive of inter-bank loans
Note 3) Loans in Foreign Currency: Loans in foreign currency + domestic import usance bills + bills bought, inter-bank loans in foreign currency
Note 4) Marketable Securities: Marketable securities + investment in subsidiaries + marketable securities credit loss reserve

11.00

10.25

12.72

6.96

2.63

1.71

095

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  The total assets (incl. AUM) of the Group, as of the end of 2020, amounted to KRW 525.9 trillion, KRW 52.1 trillion (11.0%) higher compared to the previous 
year. Major factors contributing to the increase were an increase of KRW 28.2 trillion in loans in KRW, an increase of KRW 15.0 trillion in the AUM of 
subsidiaries, and the impact of the newly incorporated subsidiary, Woori Financial Capital (KRW 8.9 trillion). The loans in KRW stood at KRW 249.9 trillion, 
loans in foreign currencies at KRW 28.0 trillion, and marketable securities at KRW 55.2 trillion, as of the end of 2020. 

※ Total Assets (Incl. AUM) of Major Subsidiaries 

Category

Group

Woori Bank

Woori Card

Woori Financial Capital

Woori Investment Bank

Woori Asset Trust

Woori Asset Management

Woori Credit Information

Woori Fund Service

Woori PE

Woori Global Asset Management

Woori FIS

Woori Finance Research Institute

At End-2020

At End-2019

Change (amount)

Change (%)

(Unit: KRW in billions, %)

525,919

435,066

11,367

8,880

4,332

35,655

21,284

41

19

1,049

8,492

97

7

473,794

403,914

10,087

-

3,399

27,651

19,248

38

17

811

8,696

91

5

52,125

31,152

1,280

8,880

933

8,004

2,036

3

2

238
△204

6

2

11.00

7.71

12.69

-

27.45

28.95

10.58

7.89

11.76

29.35
△2.35

6.59

40.00

Note 1) Woori Bank: Based on consolidated financial statements, Woori Financial Capital: Based on consolidated financial statements, newly incorporated into the Group in 2020

■ Woori Bank

Category

Total Assets

Loans in KRW

Corporate Loans

Household Loans

Public and Other Loans

2020

2019

End of the (current) 
187th term

End of the (previous) 
186th term

374,310

241,356

107,798

130,353

3,204

348,182

219,910

97,080

119,720

3,110

(Unit: KRW in billions)

Change (amount)

Change (%)

26,129

21,445

10,718

10,632

95

7.50

9.75

11.04

8.88

3.04

Note) Based on consolidated financial statements of Woori Bank

As of the end of 2020, the total assets of Woori Bank, based on consolidated financial statements, amounted to KRW 374.3 trillion, a KRW 26.1 trillion 
(7.50%) increase year-over-year. The main driver was the growth of loans in KRW by KRW 21.4 trillion (or 9.75%) y-o-y. Meanwhile, corporate loans 
increased by KRW 10.7 trillion and household loans by KRW 10.6 trillion, with each asset category assuming a similar share out of total as the year before. 
Woori Bank will continuously implement balanced asset growth strategies in 2021, taking into account risk management and profitability. 

■ Financial Information of the Major Subsidiaries

Category

Woori Card

Asset

Liability

Equity

Asset

Woori Financial Capital

Liability

Equity

Asset

Woori Investment Bank

Liability

Equity

096

At end-2020

11,366,594

9,312,985

2,053,609

8,880,117

8,053,840

826,277

4,332,474

3,803,594

528,880

At end-2019

10,087,342

8,299,175

1,788,167

7,473,168

6,659,178

813,990

3,398,960

3,031,622

367,338

(Unit: KRW in millions)

At end-2018

9,987,400

8,305,436

1,681,964

6,201,432

5,449,071

752,361

2,682,660

2,367,418

315,242

Category

Woori Asset Trust

Woori Asset 
Management

Asset

Liability

Equity

Asset

Liability

Equity

Asset

Woori Savings Bank

Liability

Equity

At end-2020

At end-2019

At end-2018

185,633

56,396

129,237

118,121

5,133

112,988

1,196,633

1,086,581

110,052

139,839

45,410

94,429

112,781

6,017

106,764

1,110,597

1,011,809

98,788

113,786

37,333

76,453

101,536

3,824

97,712

1,084,596

997,390

87,206

Note)   Woori Card/Woori Financial Capital/Woori Investment Bank: Based on K-IFRS consolidated financial statements, Woori Asset Trust/Woori Asset Management: Based on 

separate financial statements (K-IFRS), Woori Savings Bank: Based on K-GAAP 

As for Woori Card, the total assets increased by about KRW 1.3 trillion year-over-year as a result of an increase in financial assets and auto loans.  

Credit card usage is increasing, driven by a growing membership pool, aligned business with Woori Bank and a bold entry into the simple payment market. 
Woori Card also continues to expand its financial assets (long-term card loan) based on high-value customers. In addition, as part of efforts to develop 
new businesses to diversify the revenue base, Woori Card has been operating installment, lease and credit loan businesses since 2016, while continuously 
expanding its sources of long-term income within the regulatory leverage ratio (800%) of credit card companies.

Woori Financial Capital saw an 18.8% y-o-y growth in total assets to KRW 8.9 trillion, based on the consolidated financial statements, as of the end of 2020. 

As a result of improved fundamentals and incorporation into the Woori Financial Group as a subsidiary, Woori Financial Capital saw its long-term credit 
rating climb two steps (A0 → A+ → AA-) between 2019 and 2020, and this made it possible to raise funds at lower interest rates. This in turn has allowed 
the company to improve its competitiveness and secure new accounts, thereby gaining more assets. It is working to diversify its business portfolio to 
include personal finance and corporate finance in addition to car financing, the area where it has traditionally been strong in. There are plans to produce 
synergy with other affiliates and hone its competitive edge based on digital finance.   

As of the end of 2020, Woori Investment Bank has KRW 4.3 trillion in total assets, a KRW 1 trillion (27.5%) increase from the previous year, based on the 
consolidated financial statements. This was achieved by pursuing credit transactions in connection with Woori Bank and gaining more credit transaction 
users in good standing according to the credit business expansion plan, which resulted in an increase of KRW 280.1 billion (23.2%) in loans in KRW. Also, 
public bonds and financial bonds climbed KRW 374.9 billion (66.8%) as a result of full-fledged commencement of bond management. Woori Investment 
Bank will continue to roll out balanced asset growth strategies, taking into account risk management and profitability.

At the end of 2020, Woori Asset Trust recorded KRW 185.6 billion in total assets, up KRW 45.8 billion (33%) from the previous year, and managed KRW 
35.5 trillion in terms of AUM, a KRW 7.9 trillion increase. In 2020, due to the reinforced regulations against real estate speculation and economic slowdown 
caused by COVID-19, there was a sharp increase in bad debt expenses due to a decline in the profitability of income-generating real estate properties, along 
with growing risks. As a result, loan-type land trusts, where the trust companies raise the money themselves, saw stagnant growth, whereas management-
type land trusts with guaranteed construction completion saw increased growth, as growing importance began to be placed on the inherent objective of 
trusts to protect the trust property. 

In 2020, the company expanded into the managed land trust market with improved credibility as a subsidiary of Woori Financial Group and, at the same 
time, entered the small-scale renewal project market in the Seoul Capital Area, through which it recorded an increase in sales. With the management 
objective to secure a competitive advantage in real estate rusts based on stability and innovation-driven growth in 2021, Woori Asset Trust will discover 
mid-risk, high-return development projects to bolster its competitiveness and continually win contracts for small-scale renewal projects. It will also 
consolidate the foundation for stable business operations by producing synergy with the affiliates of the Group and pursue stability in the future by 
launching new products after obtaining a license as a REIT AMC and more. 

At the end of 2020, Woori Asset Management managed KRW 21.1 trillion, a 10.5% y-o-y increase, in terms of net asset value (NAV). In the first half of 2020, 
the AUM temporarily declined due to an outflow of money from fixed-income funds comprised of mainly corporate bonds and an increase in credit spread 
due to COVID-19. However, the quantitative easing policies of countries around the world help stabilize financial markets, including the credit market, in 
the second half, and as a result, the company achieved recovery in AUM in relation to fixed-income products. Also, the increased money supply flowed 
into short-term finance markets causing a rise in AUM in relation to short-term financial products. While market volatility is still high, in consideration of 
the continued implementation of quantitative easing policies, new products will be added to a lineup of MMFs, index funds, EMPs and more to attract 
institutional investment and PE funds. The company has set a goal to boost AUM by KRW 3.3 trillion in 2021. To this end, it is working to diversify new 
sales channels, build a non-face-to-face service infrastructure, expand the product lineup, upgrade the ESG management processes, strengthen risk 
management and produce synergy with other affiliates of the Group. There are plans to be prepared for small OCIO according to the changes in the 
retirement pension market and review the possibility of entering the ETF market. 

Woori Savings Bank has achieved KRW 1,196.6 billion in total assets, an KRW 86.0 billion (7.7%) increase from the previous year, based on an increase 
in prime household loans, prime SME loans and Sunshine Loan. Household loans in KRW rose KRW 42.6 billion due to an increase in credit loans and 
Sunshine Loan, while corporate loans increased KRW 90.6 billion due to balanced growth centering on SMEs in good standing. 

097

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  (2) Profitability

■ Woori Financial Group Inc.

Category

Net Interest Income

Net Fees and Commissions Income

Other Operating Income

General and Administrative Expenses

Operating Income

Non-Operating Income (Expense)

Net Income before Income Tax Expense

Income Tax Expense

Gain (Loss) on Discontinued Operations

Net Income

Total

Net Income Attributable to 
Non-Controlling Interests

Net Income Attributable to 
Controlling Interests

2020

5,999

1,014

△976

3,956

2,080

△79

2,001

486

-

1,515

208

1,307

(Unit: KRW in billions, %)

Change (amount)

Change (%)

105

△89

△546

190

△720

△2

△722

△199

-

△523

43

△565

1.78

△8.07

-

5.05

△25.71

-

△26.51

△29.05

-

△25.66

26.06

△30.18

2019

5,894

1,103

△430

3,766

2,800

△77

2,723

685

-

2,038

165

1,872

Note 1)  Net fees and commissions income: Fees and commissions income in KRW + fees and commissions income in foreign currency + fees and commissions income 
related to credit cards + fees and commissions income related to securities + fees and commissions income related to leases + fees and commissions income related 
to brand usage + fees and commissions income related to trust 

Note 2)  Other operating income: gain (loss) on insurance + gain (loss) on Valuation & Disposition of Securities + gain (loss) on Valuation and Disposal of Loan + gain (loss) on 

foreign exchange + gain (loss) on derivatives + provision for/reversal of credit loss reserve + provision for/reversal of allowances + dividend income

Woori Financial Group generated KRW 1,515 billion (KRW 1,307 billion based on controlling interests) in net income in 2020. This was a y-o-y decline 
of KRW 523 billion, attributable to the reserve created for COVID-19 response and an increase in selling and administrative expenses due to increased 
voluntary retirement benefits. 

The net interest income stood at KRW 5,999 billion, an increase of KRW 105 billion from the previous year achieved despite two interest rate cuts (March 
and May 2020) thanks to asset growth and an increase in low-cost deposit savings. As a result, it helped offset a decrease of KRW 89 billion in the net fee 
and commission income. 

As for the other operating income and loss, △ KRW 784 billion out of △ KRW 976 billion is attributable to the bad debt expenses (+ KRW 410 billion), while 
the selling and administrative expenses y-o-y increased of KRW 190 billion to KRW 3,956 billion. 

The operating income stood at KRW 2,080 billion, while the net income attributable to non-controlling interests includes the dividends for hybrid securities 
issued by Woori Bank (KRW 162 billion). 

※ Net Income of Each Affiliate 

Category

Group

Woori Bank

Woori Card

Woori Financial Capital

Woori Investment Bank

Woori Asset Trust

Woori Asset Management

Woori Credit Information

Woori Fund Service

Woori PE

Woori Global Asset Management

Woori FIS

Woori Finance Research Institute

098

2020

1,515

1,370

120

△30

63

35

7

2

3

1

△1

2

0

(Unit: KRW in billions)

Change (amount)

Change (%)

△523

△536

6

△30

10

35

5

0

1

3

△0

△1

△0

△25.66

△28.12

5.26

-

18.87

-

250.00

10.70

50.00

-

-

△33.33

△34.81

2019

2,038

1,906

114

-

53

-

2

2

2

△2

△1

3

0

Note 1)   Net income: Based on total net income (KRW 1,307 billion attributable to the controlling interests + KRW 208 billion attributable to the non-controlling interests for the Group) 
Note 2) Woori Bank: Based on separate financial accounts + foreign subsidiaries in 2019 and consolidated financial statements in 2020 
Note 3)   Woori Financial Capital: Performance over 3 months (October to December) after being incorporated into the Group in 2020, based on the consolidated financial 

statements (incl. Woori Savings Bank; △ KRW 39 billion in goodwill amortization in relation to Woori Savings Bank) 

Note 4) Woori Asset Management and Woori Global Asset Management: Performance over 5 months after being incorporated into the Group in 2019 

■ Woori Bank 

Category

I. Operating Income

Net Interest Income
Non-Interest Income

Net Fees and Commissions Income
Securities Income
Net Gain (Loss) on Disposal of Financial Assets at Amortized Cost
FX/Derivatives/Other Operating Income

Impairment Losses Due to Credit Loss
General and Administrative Expenses

II. Non-Operating Income (Expense)
III. Net Income before Income Tax Expense
IV. Gain (Loss) on Discontinued Operations
V. Income Tax Expense
VI. Net Income

Net Income Attributable to Controlling Interests
Based on consolidated financial statements

Note) Based on consolidated financial statements

2019
(Current) 187th term (Previous) 186th term

2020

(Unit: KRW in billions)

Changes

1,926
5,291
717
846
166
18
△314
△535
△3,547
△138
1,788
-
418
1,370
1,363
7

2,592
5,317
887
972
214
84
△383
△118
△3,494
52
2,644
△471
645
1,527
1,506
22

△666
△26
△170
△126
△47
△66
+69
△417
△53
△190
△856
+471
△228
△157
△142
△14

In 2020, Woori Bank posted KRW 1,363.2 billion in net income (attributable to controlling interests), a KRW 142.3 billion y-o-y decrease, and KRW 1,925.7 
billion in operating income, a KRW 665.9 billion y-o-y decrease, based on the consolidated financial statements. Major factors contributing to the decline in 
net income were the reserve for COVID-19 response and a drop in non-interest income due to a decrease in the sales of asset management products and 
imports and exports. 

As a result of the two interest rate cuts (1.25 → 0.75 → 0.50) by the Bank of Korea, the net interest margin (NIM) fell 0.11%p. However, corporate and 
household loans grew 11.04%p and 8.88%p, respectively, leading to an increase in earning assets, as a result of which the net interest income fell only by 
KRW 25.6 billion y-o-y to KRW 5,291.1 billion. 

Non-interest income dropped KRW 170.4 billion from the previous year. This was mainly attributable to the restrictions on the sales of asset management 
products, such as complex products and ELTs, and reduced movement at home and abroad due to COVID-19. The net fee and commission income 
decreased by KRW 126.1 billion and the securities income dropped by KRW 47.5 billion, while a net loss on disposal of financial assets at amortized cost 
was recorded at KRW 66.3 billion. On the other hand, the F/X, derivatives and other operating income increased by KRW 69.4 billion from the previous year. 

The impairment losses due to credit loss stood at KRW 535.3 billion, a KRW 417.0 billion increase from the previous year. This was due to the fact that, 
while the ordinary credit cost was reduced as a result of the efforts to improve asset soundness, a reserve was created to better prepare for the increasing 
uncertainty caused by COVID-19. Woori Bank has been managing its asset soundness and credit cost by increasing credit quality, monitoring sectors of 
interest such as shipbuilding, construction and shipping and implementing stringent risk management. Through these efforts, the sub-standard or below 
ratio reached its record-low level of 0.32%. 

General and administrative expenses stood at KRW 3,547.0 billion, and the percent increase was kept minimal at 1.5%, or KRW 52.9 billion, through the 
efforts to increase the efficiency of keeping the costs under control.  Non-operating income was recorded at △ KRW 137.7 billion, a KRW 189.8 billion y-o-y 
decrease due to the cost associated with the sales of PE funds such as Lime funds. 

The business environment is expected to remain unfavorable due to increased uncertainty in domestic and overseas economies in 2021. However, Woori 
Bank will make every effort to generate stable income, based on strong asset soundness, proactive risk management and customer-centric innovation. 

099

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  ■ Woori Card

Category

Credit Card Payment Volume

Operating Revenue

Net Income

2020 (8th Term)

2019 (7th Term)

2018 (6th Term)

85,036,695

1,387,465

120,229

82,649,489

1,368,140

114,196

76,357,503

1,386,707

126,534

(Unit: KRW in millions)

Woori Card saw a KRW 25.6 billion decrease in income from credit card merchant fees due to the impact of COVID-19 but achieved KRW 120.2 billion in 
net income, based on an increase in financial assets, cost reduction and non-recurring factors. 

It has been forecast that the business environment for the credit card industry will continue to worsen in 2021. Business growth will be sluggish due to 
shrinking private consumption due to COVID-19, maturation of the credit card industry, rising household debt and lower merchant fees. An additional 
threat is the intensifying competition with BigTech companies and others triggered by the amendments to the three laws on data and the Electronic 
Financial Transactions Act. However, Woori Card will work to boost income by managing the profitability of each business and efficiently controlling costs. 
For instance, the company will expand profitable assets by reinforcing data analytics and pursuing marketing campaigns targeting prime customers, in 
addition to readjusting its portfolio to attract new members and improving the cost structure to raise business efficiency and cut costs. In addition, the 
company will raise the efficiency of business management by strengthening its asset soundness based on stringent risk management, thereby creating 
a strong foundation for continually generating income. Furthermore, in order to secure new growth engines, Woori Card will continue its efforts to create 
synergy with other affiliates of the Group and take advantage of the global network of Woori Bank. 

■ Woori Financial Capital 1)

Category

Operating Revenue

Operating Expenses

Operating Income

Net Income before Income Tax Expense
Net Income 2)
Total Comprehensive Income 2)

2020

832,511

694,411

138,100

98,921

58,980

58,596

2019

726,369

592,614

133,756

133,905

101,588

98,971

(Unit: KRW in millions)

2018

615,238

505,213

110,025

109,896

90,969

89,314

Note 1) Based on consolidated financial statements 
Note 2) 2020: Reflecting the goodwill impairment of KRW 39.2 billion for Woori Savings Bank 

Through the diversification of the portfolio centering on high-return products as well as the growth of loan assets, Woori Financial Capital saw a 14.6% 
y-o-y increase in operating revenue in 2020. On the other hand, net income fell compared to the previous year, due to the creation of a reserve to prepare for 
insolvencies and other uncertainties brought upon by COVID-19 and the reflection of the goodwill impairment of Woori Savings Bank. In the future, however, 
Woori Financial Capital expects to see an increase in operating revenue due to asset growth as well as continuous improvement in its profit structure, as 
it will be able to borrow at cheaper rates as a subsidiary of Woori Financial Group and reap the benefits of creating a reserve for COVID-19 response in 
advance. 

■ Woori Investment Bank

Category

Operating Revenue

Operating Expenses

Operating Income

Net Income before Income Tax Expense

Net Income

Total Comprehensive Income

Note 1) Based on separate financial statements (K-IFRS)

2020 (49th Term)

2019 (48th Term)

2018 (47th Term)

(Unit: KRW in millions)

253,303

185,198

68,105

67,801

62,233

61,570

201,329

145,790

55,539

53,945

54,981

53,719

202,168

170,086

32,081

31,732

32,388

32,369

Woori Investment Bank recorded an operating income of KRW 68.1 billion, a 22.6% (KRW 12.6 billion) increase year-over-year, in 2020. An increase in 
interest income from increased lending and gains on marketable securities pushed up the operating revenue by 25.8% (KRW 52.0 billion) compared to the 

previous year, and the operating expenses also climbed 27.0% (KRW 39.4 billion) due to the losses on marketable securities. General and administrative 
expenses, on the other hand, rose from KRW 31.2 billion in 2019 to KRW 39.0 billion in 2020 due to an increase in the workforce between 2019 and 2020. 

The net income after deducting non-operating income (expenses) and income tax expenses amounted to KRW 62.2 billion, up 13.28% (KRW 7.2 billion) 
from KRW 55.0 billion in 2019. Increases in deferred tax assets led to income tax benefits of KRW 1.0 billion in 2019, while an income tax of KRW 5.6 billion 
was recorded in 2020. 

Woori Investment Bank is implementing a roadmap to achieve continuous growth and become a key subsidiary of the Group in the non-banking sectors, 
especially in the area of financial investment.

■ Woori Asset Trust

Category

Operating Revenue

Operating Expenses

Operating Income 

Net Income from Continuing Operations before Income Tax Expense

Net Income

Total Comprehensive Income

Note) Based on separate financial statements (K-IFRS)

2020

79,426

31,861

47,565

47,716

35,312

35,954

2019

75,191

34,037

41,154

40,876

31,122

30,584

(Unit: KRW in millions)

2018

63,666

22,649

41,016

41,202

31,495

31,120

Woori Asset Trust recorded a 6% (KRW 4.2 billion) increase in operating revenue from the previous year. Despite the negative outlook on the domestic real 
estate market, its operating revenue from land trusts and other trusts increased 17% (KRW 6.9 billion), and interest income also climbed 61% (KRW 1.8 
billion). Dividends, on the other hand, decreased 99% (KRW 1.7 billion), and operating expenses dropped 6% (KRW 2.2 billion) y-o-y to KRW 31.9 billion. 
Selling and administrative expenses increased by 12% (KRW 3.0 billion), partly due to an increase in payroll from an expansion of the workforce. Bad debt 
expenses for loans fell 52% (KRW 2.1 billion) thanks to recovery for loan-type land trusts. 

Woori Asset Trust’s return on assets was one of the highest in the industry in 2020 at 20.03%. Real estate trust revenue has been stagnant due to the 
continuous decline in compensation for trust management and increased competition with three new securities firms entering the market. However, Woori 
Asset Trust will boost profitability based on its strong business foundation in the management-type land trusts and non-land trusts, such as collateral 
trusts and agency services, as well as synergy with the other affiliates of Woori Financial Group. 

The sales and profitability of Woori Asset Trust are expected to improve in the future through the gradual expansion into the mid-risk, high-return 
management-type land trusts backed by a completion guarantee and the small-scale renewal projects and by launching new businesses as a REIT AMC. 

■ Woori Asset Management

Category

Operating Revenue

Operating Expenses

Operating Income (Loss)

Net Income from Continuing Operations before 
Income Tax Expense (Loss)

Net Income (Loss)

Total Comprehensive Income (Loss)

Note) Based on separate financial statements (K-IFRS)

2020

23,329

14,941

8,388

8,906

6,707

6,224

2019

24,990

14,754

10,236

10,629

8,001

8,822

(Unit: KRW in millions)

2018

23,999

15,584

8,415

8,237

5,991

5,743

Woori Asset Management’s operating revenue stood at KRW 23.3 billion in 2020, a 6.4% (KRW 1.6 billion) decrease from the previous year. Redemption of 
high-fee PE funds occurred on a large scale due to COVID-19, sending the operating revenue plummeting in the short term, but this was offset by attracting 
investments in MMFs by marketing toward institutions. Operating expenses increased 1.3% (KRW 200 million) y-o-y to KRW 14.9 billion. Net income minus 
the non-operating income (expenses) and income tax expenses was recorded at KRW 6.7 billion, a 16.3% (KRW 1.3 billion) decrease from KRW 8.0 billion 
in 2019. Income tax expenses dropped 16% (KRW 1.7 billion) in line with the decline in net income. 

Woori Asset Management recorded an ROA of 5.7% in 2020. In 2020, the AUM for PE fixed-income funds shrank due to the impact of COVID-19, and the inflow 
into active equity investment funds became stagnant due to a growing number of individuals investing on their own. However, it is expected that the AUM and 
profitability will improve in the future, with an inflow of funds into its new products and traditionally popular products during the post-pandemic period. 

100

101

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  ■ Woori Savings Bank

Woori Savings Bank saw an increase of KRW 3.1 billion in income from loan interests thanks to the growth achieved centering on prime assets. However, 
net income decreased KRW 150 million from the previous year to KRW 11.1 billion, partly due to the gains on sales of loans declining by KRW 3.9 billion 
and gains on marketable securities falling by KRW 700 million. 

Category

Operating Revenue

Operating Expenses

Net Income 

Note) Based on K-GAAP

(3) Asset Quality

■ Woori Financial Group Inc. 

Category

Total Loans

Sub-Standard or Below Loans

Sub-Standard or Below Ratio

Coverage Ratio

(Unit: KRW in millions)

At End-2020

At End-2019

At End-2018

68,113

21,442

11,120

66,528

23,822

11,272

59,936

21,302

15,763

Dec. 2020

299,075

1,256

0.42

153.8

Dec. 2019

266,432

1,198

0.45

133.6

(Unit: KRW in billions, %)

Change (amount)

32,643

58

-0.03

20.2

Even in the midst of an economic slowdown caused by COVID-19, Woori Financial Group recorded a sub-standard or below ratio of 0.42%, a 0.03%p 
decrease from the previous year, based on proactive risk management. 

While the total loans and sub-standard or below loans increased as a result of lending to companies hit by COVID-19 and rising demand-based loans, 
Woori Financial Group has kept the sub-standard or below ratio steady by disposing of non-performing loans (NPLs) and thoroughly managing its portfolio. 

By appropriating an allowance for bad debts to be prepared against uncertainties brought upon by COVID-19, the coverage ratio (excl. the reserve fund) 
increased y-o-y by 20.2%p, indicating excellent capacity to cover potential losses. 

■ Asset Quality Indicators of Major Subsidiaries 

Category

Indicator

Total Loans

Sub-Standard or Below Loans

Sub-Standard or Below Ratio

Woori Bank

NPL

NPL Ratio

Coverage Ratio(A/B)

Total Allowance for NPL(A)

Sub-Standard or Below Loans(B)

Total Loans

Sub-Standard or Below Loans

Sub-Standard or Below Ratio

Woori Card

Delinquency Ratio

Coverage Ratio(A/B)

Credit Loss Provisions Outstanding(A)

Minimum Regulatory Reserve for Credit Loss(B)

(Unit: KRW in 100 millions, %)

2020

2,645,329

2019

2,430,845

2018

2,339,165

8,548

0.32

7,853

0.3

154

13,160

8,548

106,650

673

0.63

1.18

102.65

7,696

7,497

9,797

0.4

8,793

0.36

121.8

11,933

9,797

98,170

789

0.8

1.61

102.84

7,641

7,430

11,825

0.51

10,156

0.43

119.42

14,121

11,825

96,072

772

0.8

1.78

104.02

7,273

6,991

Category

Indicator

Total Loans

Woori Financial 
Capital

Sub-Standard or Below Loans

Sub-Standard or Below Ratio

Delinquency Ratio

Coverage Ratio(A/B)

Credit Loss Provisions Outstanding(A)

Minimum Regulatory Reserve for Credit Loss(B)

Total Loans

Sub-Standard or Below Loans

Sub-Standard or Below Ratio

Woori Investment 
Bank

NPL

NPL Ratio

Coverage Ratio(A/B)

Credit Loss Provisions Outstanding(A)

Sub-Standard or Below Loans(B)

Assets Subject to Quality Classification

Woori Asset Trust

Sub-Standard or Below Assets

Ratio of Sub-Standard or Below Assets

Total Loans

Woori Savings Bank

Sub-Standard or Below Loans

Sub-Standard or Below Ratio

2020

68,946

1,220

1.77

1.33

117.37

1,710

1,457

27,466

216

0.79

56

0.2

84.72

183

216

390

248

63.64

10,292

350

3.4

2019

57,392

1,306

2.28

1.59

96.99

1,278

1,318

18,737

92

0.49

39

0.21

167.39

154

92

712

267

37.51

8,960

314

3.51

2018

45,905

632

1.38

1.41

119.75

1,004

839

16,495

248

1.51

247

1.49

51.21

127

248

431

45

10.52

8,558

288

3.36

Note) Based on Work Report of Financial Supervisory Service (FSS); Woori Savings Bank: Based on K-GAAP

Woori Bank has been demonstrating remarkable performance in terms of financial soundness by pursuing proactive credit risk management and 
sophisticating its risk management system. 

Sub-standard or below ratio, for example, has been dropping steadily from 0.51% in 2018 to 0.40% in 2019 and 0.32% in 2020. The coverage ratio (excl. the 
reserve fund) has been raised from 119.4% in 2018 to 121.8% in 2019 and 154.0% in 2020, attesting to its preparedness against additional losses. 

Woori Bank’s corporate loans increased from KRW 121 trillion in 2019 to KRW 132 trillion in 2020, while the sub-standard or below ratio of corporate loans 
decreased from 0.57% in 2019 to 0.48% in 2020. The marked decline in the sub-standard or below ratio was made possible by lending to companies in 
good standing, disposing of NPLs and curbing NPLs by thorough portfolio management. Household loans increased from KRW 120 trillion in 2019 to KRW 
130 trillion in 2020, while the sub-standard or below ratio of household loans fell markedly from 0.23% in 2019 to 0.17% in 2020 (based on the NPL records 
of the Financial Supervisory Service). 

As sufficient provisions have been set aside for substandard or below loans to borrowers undergoing debt restructuring through work-out or rehabilitation 
procedures, additional losses are unlikely to be incurred. These companies are working to normalize their business operations and if unsuccessful, they are 
contemplating on liquidating their assets. Although the current indicators of financial soundness are deemed excellent, Woori Bank is monitoring various 
risks more thoroughly, based on the judgment that the data may be distorted due to payment deferrals granted in response to COVID-19, etc., to be better 
prepared against uncertainties at home and abroad. 

Woori Card has seen steady decline in the delinquency rate from 1.78% in 2018 to 1.61% in 2019 and 1.18% in 2020. This was driven by thorough risk 
management, enhanced capabilities to collect on debt and ongoing disposition of NPLs. 

Woori Financial Capital has been recording the industry’s lowest delinquency rate at 1.41% in 2018, 1.59% in 2019 and 1.33% in 2020. 

In 2019, the sub-standard or below ratio increased (2.28%) due to a change in the financial soundness of borrowers closing their businesses among private 
business owners that affected the entire industry. Despite the reinforced standards for asset soundness classification with respect to the sub-standard 
or below loans in 2020, the sub-standard or below ratio was substantially improved to 1.77% based on the management of prime assets and reinforced 
capabilities to collect on debt. The company has conservatively set aside provisions to be sufficiently prepared against losses that may potentially be 
incurred due to uncertainties at home and abroad. 

Woori Investment Bank has been striving to improve asset soundness since 2013. Bad loans that correspond to the numerator when calculating the ratio 
of asset soundness were reduced by recovery, sale or write-off, while financially sound assets that correspond to the denominator were boosted, resulting 
in improved asset soundness ratio overall. Furthermore, risk management has been reinforced in order to prevent non-performing assets. Consequently, 
the ratio of new non-performing assets has dropped significantly since 2013. Woori Investment Bank is also boosting both preemptive and ex-post risk 
management.

102

103

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Woori Asset Trust saw a decline in loans by 45% (KRW 32.2 billion) as a result of collection from trust accounts, and the sub-standard or below ratio also 
fell 7% (KRW 1.9 billion) as a result. 

Woori Asset Management has been endeavoring to bolster monitoring to improve its preparedness against crisis and set an appropriate risk capital limit 
and manage it within the limit, in addition to improving transparency in its decision-making by operating a related taskforce (TF). Also, it has also examined 
the themes of internal control in order to upgrade its internal control system, as part of the efforts to prevent incidents, and reinforced prior reviews of 
compliance in relation to non-face-to-face sale channels. 

Woori Savings Bank recorded 3.4% in sub-standard or below ratio, a 0.11%p y-o-y decrease, by making efforts to improve asset soundness through risk 
management and sales. 

(4) Capital Adequacy

■ Woori Financial Group, Inc.

Category

Common Equity Tier 1 Capital

Additional Tier 1 Capital

Tier 2 Capital

Total BIS Capital

Risk-Weighted Assets

Common Equity Tier 1 Ratio

Tier 1 Capital Ratio

BIS Capital Adequacy Ratio

2020

19,828

3,534

4,086

27,448

198,269

10.00

11.78

13.84

2019

19,135

3,340

4,640

27,115

228,046

8.39

9.86

11.89

(Unit: KRW in billions, %, %p)

Change (amount)

693

194

△554

333

△29,777

1.61

1.92

1.95

Note) Based on the internal ratings-based approach for 2020 and based on the standard approach for 2019 

At the end of 2020, the BIS capital adequacy ratio of the Group stood at 13.84%, a 1.95%p increase year-over-year, and the common equity tier 1 ratio 
was recorded at 10.0%, a 1.61%p increase year-over-year. This was possible, despite the KRW 9.6 trillion increase in risk-weighted assets as a result of 
the incorporation of Woori Financial Capital into the Group, due to the efforts to improve the capital adequacy ratio, such as the issuance of KRW 0.9 
trillion worth of convertible bonds, and the reduction of risk-weighted assets following the approval of the internal ratings-based approach in June and 
the early introduction of the final Basel III reforms in the credit risk area in September. Woori Financial Group, Inc. will continue to comply with regulatory 
requirements, realize profits and recapitalize at an adequate level to raise capital adequacy.

■ Capital Ratios of Major Subsidiaries

※ Woori Bank

Common Equity Tier 1 Capital

Additional Tier 1 Capital

Tier 2 Capital

Total BIS Capital

Risk-Weighted Assets

Common Equity Tier 1 Ratio

Tier 1 Capital Ratio

BIS Capital Adequacy Ratio

Note) Prior to dividend payout 

2020 Note)

2019

2018

(Current) 187th term

 (Previous) 186th term 

(Previous) 185th term

(Unit: KRW in billions, %)

19,155

2,752

3,362

25,269

145,755

13.14

15.03

17.34

17,321

3,466

3,527

24,314

157,890

10.97

13.17

15.40

17,276

3,148

3,828

24,251

154,971

11.15

13.18

15.65

In 2020, the common equity tier 1 capital increased KRW 1,834.0 billion to KRW 19,155.0 billion, a 10.6% y-o-y increase. Capital was increased centering on 
common equity through a paid-in capital increase of KRW 1 trillion in June 2020 and an increase in internal reserves. The additional tier 1 capital decreased 
KRW 714.0 billion to KRW 2,752.0 billion, as a result of the repayment of hybrid bonds (call option). Tier 2 capital, on the other hand, fell KRW 165.0 billion 
to KRW 3,362.0 billion. This was attributable to a decline in subordinated bonds recognized as equity, but the amount of decrease was minimized by new 
issuance of subordinated bonds. The total BIS capital was recorded at KRW 25,269.0 billion, a KRW 955.0 billion increase from the previous year. 

In 2020, the risk-weighted assets fell KRW 12,135.0 billion (7.7%) to KRW 145,755.0 billion. This was a result of the introduction of the final Basel III reforms 
in late September as well as the efforts made to improve the capital adequacy ratio by minimizing potential non-performing assets and maintaining an 
appropriate amount of prime assets. 

In 2020, the common equity tier 1 ratio, tier 1 capital ratio and BIS capital adequacy ratio were recorded at 13.14%, 15.03% and 17.34%, a 2.17%p, 1.86%p 
and 1.94%p y-o-y increase, respectively. Going forward, Woori Bank will continually improve its capital adequacy ratio by generating steady profits, paying 
an appropriate amount of dividends and increasing capital. 

Category

Woori Card

Woori Financial Capital

Woori Investment Bank

Indicator

Adjusted Capital Ratio
Tangible Common Equity Ratio
Adjusted Capital Ratio
Tangible Common Equity Ratio

BIS Capital 
Adequacy Ratio

Total BIS Capital(A)
Risk-Weighted Assets(B)
BIS Capital Adequacy Ratio(A/B)

Woori Asset Trust
Woori Asset Management
Woori Savings Bank

Net Operating Capital Ratio (NCR)
Minimum Operating Capital Ratio
BIS Capital Adequacy Ratio

(Unit: KRW in 100 millions, %)

2020

19.93
13.48
12.17
10.77
4,918
31,922
15.41
1,286.43
754.1
13.40

2019

18.33
14.29
13.46
12.08
3,381
26,303
12.86
1,397.97
655.8
13.46

2018

18.08
13.54
15.47
14.04
3,003
23,192
12.95
957.76
558.9
12.29

Note 1) BIS capital adequacy ratio=total BIS capital/risk-weighted assets x 100 
Note 2) The numbers for Woori Card and Woori Financial Capital are based on the report issued by the FSS
Note 3) Woori Investment Bank: Based on the report issued by the FSS / Based on consolidated financial assets (K-IFRS) 
Note 5) Net capital ratio of Woori Asset Trust=(net capital-subordinated borrowings, etc.)/total risk exposures (market risk + credit risk + operating risk)x100/K-IFRS separate
financial statements 
Note 6) Woori Asset Management: Based on separate financial statements (K-IFRS)
Note 7) Woori Savings Bank: Based on K-GAAP 

At the end of 2020, Woori Card had an adjusted capital ratio (ACR) of 19.93%, surpassing the minimum requirement according to the Management 
Guidance (8% or above) in accordance with the Supervisory Regulations on Specialized Credit Financial Business. Woori Investment Bank also recorded an 
excellent BIS capital adequacy ratio of 15.41% at the end of 2020 (requirement by the Financial Investment Services and Capital Markets Act: 8%).

Woori Investment Bank saw a slight increase in its BIS capital adequacy ratio following a paid-in capital increase in 2020. It is expected to be maintained 
at over 12% even after reflecting the asset expansion plan according to the business management plan for 2021. In addition, the BIS capital in December 
2020 consisted of KRW 481.9 billion in tier 1 capital and KRW 9.9 billion in additional tier 1 capital, indicating a high tier 1 ratio. As such, the company has 
the capacity to achieve asset expansion and capital expansion through additional tier 1 capital, if necessary. 

The ACR of Woori Financial Capital was 12.17%, a slight decrease from the previous year. This was attributable to the continued asset growth, and 
this trend is expected to be observed in the future, depending on the rate of growth. It should be noted, however, that it will be kept above the minimum 
requirement according to the Management Guidance (7% or above) in accordance with the Supervisory Regulations on Specialized Credit Financial 
Business.

Woori Asset Trust recorded an equity capital that was 1,292.4% of the minimum equity requirement (KRW 10.0 billion) set forth in the Financial Investment 
Services and Capital Markets Act and the Enforcement Decree of the Act. The net capital ratio (NCR) dropped 112%p y-o-y to 1,286%, but it still remained 
among the highest out of the fourteen trust companies last year. 

As for Woori Savings Bank, the BIS capital adequacy ratio was 13.4%. While the earned surplus climbed upward, the BIS capital adequacy ratio fell 0.06%p 
from the previous year due to an increase in risk-weighted assets resulting from an overall expansion of assets.  

B. New Businesses and Suspended Businesses

Woori Financial Group has been endeavoring to enhance its value and competitiveness by newly incorporating subsidiaries specializing in businesses 
related to consumer finance in 2020 and building a system to promote synergy with other subsidiaries. 

[Acquisition of Woori Financial Capital and Woori Savings Bank]

Woori Financial Group completed the acquisition of shares of Aju Capital and its subsidiary, Aju Savings Bank, in December 2020. Aju Capital, which 
displayed excellence in auto financing, was renamed as Woori Financial Capital, and it is expected to achieve accelerated growth with the improved ability 
to raise funds and manage risks as a subsidiary of Woori Financial Group and by collaborating with other subsidiaries. Aju Savings Bank, renamed as 
Woori Savings Bank, will play a pivotal role in the consumer finance business of the Group and offer excellent financial services such as loans to SMEs and 
vulnerable groups along with other subsidiaries. 

104

105

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  C. Business Rationalization 

(1) Alteration and Reorganization of Business Groups

■ Woori Financial Group 

[Establishment of a business management system and reinforcement of professional expertise (Feb. 2020)] 
In February 2020, the Management Support Unit and the Business Management Department were newly established to reinforce business management of 
the existing and newly incorporated subsidiaries. Through these organizations, the main businesses of the Group are managed carefully to pursue steady 
growth. The Group also established the Finance Planning Unit and Finance Management Department to pursue financial management with professional 
expertise, the Digital & IT Unit to pursue innovation at an accelerated rate and the New Business Unit to expand into new business areas. The Strategy 
Group, Public Relations and Brand Group and Financial Consumer Protection Department were also newly established to support the management in 
decision-making and promote socially responsible management. 

[Establishment of an organization dedicated to preventing money laundering (Mar. 2020)] 
In May 2020, Woori Financial Group created a department (Anti-Money Laundering Department) overseeing internal controls to prevent money laundering 
across the organization. This has allowed the Group to align itself with the growing importance of anti-money laundering practices and its management 
and coordination activities to combat money laundering. 

[Restructuring of the organization to power the digital innovation of the Group (Jul. 2020)]
In July 2020, a new organization was incepted for the purpose of concentrating the Group’s digital capacity and strengthening its competitiveness in 
relation to digital technology. The organization will offer assistance in the digital innovation projects of the Group and pursue differentiated capacity in 
applying cutting-edge digital technology. 

[Restructuring of the organization to raise efficiency and improve business management (Dec. 2020)]
For the purpose of creating an efficient operating system centering on the key organizations, Woori Financial Group endeavored to slim down its 
organization in December 2020. The position of Senior Vice President and the Business Growth Group were newly established to maximize synergy among 
the subsidiaries and integrate the business management organizations. In addition, the Public Relations Office and the ESG Management Department were 
established to strengthen the establishment and implementation of brand strategies at the Group level and to respond to the growing importance of ESG 
management, while the Audit Group was newly established for more rigorous internal audits.  

■ Woori Bank

Woori Bank acquired the official approval for MyData (personal credit information management business) on January 27, 2021, with plans to offer 
innovative MyData services, including personal financial management. It will also continually build its capacity to operate data-based businesses. 

■ Woori Card

Woori Card restructured its organization to respond systematically and proactively to the changes in the business environment. It has concentrated its core 
functions and sped up the decision-making process by restructuring the sales and marketing organization to promote the use of credit sales and recruit 
more users. In addition to introducing a division dedicated to boosting prime financial assets and auto financing, it also set up regional centers as frontline 
customer touchpoints. The Future Growth Division was newly established to expand on global businesses and incubate new growth businesses, while 
digital platform organizations were integrated into the Digital Innovation Team to speed up digital innovation and achieve tangible results by strengthening 
the digital capacity. 

■ Woori Financial Capital

Woori Financial Capital endeavored to expand its personal finance and corporate finance businesses to diversify its business portfolio, which had mainly 
focused on auto financing. Also, long-term car rental was added to the car financing product lineup, which had previously consisted of installment 
payments, lease and loans, and an organization was created to handle leases for general properties, not just auto leases. In addition, in order to effectively 
produce synergy with other subsidiaries and strengthen its digital-based businesses, it newly introduced a organizations dedicated to synergy creation 
and to implementing digital strategies at the company level. It also restructured its organization, with the aim of improving risk management by separating 
sales and review processes, strengthening the strategizing and planning functions and raising the efficiency of management and support.    

■ Woori Investment Bank 

Woori Investment Bank created the Digital Finance Team (Department) in June 2020 in response to the contactless trend in the financial sector. It plans 
to pursue digital innovation by strengthening the non-face-to-face service platforms and discovering FinTech-related services and increase the number of 
customers using non-face-to-face channels. The company also restructured its organization on January 1, 2021 for the purpose of promoting sales. The 
Investment Finance Department was incorporated into the CIB Business Division, with plans to broaden the scope of collaboration with Woori Bank in joint 
equity investment and more. The FICC Department was expanded as the Capital Market Department to broaden the business portfolio to include ECM and 
corporate bond management. Furthermore, there are plans to create a loan policy department to oversee loan strategies by establishing a loan portfolio 
policy and conducting industry research and analysis.  

106

■ Woori Asset Trust

Woori Asset Trust endeavored to promote synergy between the business management organizations and business operation organizations under the co-
CEO management system and revamped the organizations providing support by reinforcing internal controls (separation of the Risk Management Team 
and Compliance Team) and improving the contract review system (reinforcing the voting system and hiring examiners) to create a business management 
system at the Group level. It also newly established the REIT Business Division, a department dedicated to renewal projects and related sales teams, as 
part of the efforts to secure new growth engines and boost the business operation capacity in 2021. 

■ Woori Asset Management 

Woori Asset Management is striving to create a balanced portfolio as a management objective. To this end, it introduced the RM system to foster the 
equity investment and global business areas. RMs with professional expertise in marketing and asset management will play the role of marketers that can 
cater to institutional investors. 

(2) Early Retirement of Employees, etc. 

Woori Bank, a major subsidiary of Woori Financial Group, has been carrying out the Outplacement Services Program that serves as an upgraded early 
retirement program since 2005. The Outplacement Services Program is designed to resolve the bottleneck in promotions and improve its workforce 
structure, while allowing employees to plan out a new chapter after retirement. Employees looking to resign from their positions are provided with the 
support necessary to prepare for a life after retirement. In 2020, the related services were provided to a total of 487 employees, which helped improve the 
workforce structure of the bank. 

D. F/X Fluctuations 

1) Foreign Currency Translation 

The consolidated financial statements are presented in Korean won (KRW), the functional currency of the parent company. Monetary assets and liabilities 
denominated in foreign currencies are translated at the exchange rate at of the end of the reporting period. The difference in foreign currency translation 
between the effective hedging portion of the fluctuations in the fair value of derivatives that meet the criteria for cash flow hedging accounting and the 
monetary items in relation to the net investment in overseas operations is recognized as equity. 

For the purpose of preparing the consolidated financial statements, assets and liabilities of overseas operations that are subject to consolidation are 
presented in Korean won (KRW) based on the exchange rate at the end of the reporting period. If the exchange rate fluctuates materially during the relevant 
period, and it is not necessary to use the exchange rate at the transaction date, the items of profit and loss are translated at the average exchange rate 
for the relevant period, and the resulting exchange difference is recognized as other comprehensive income and aggregated in equity (appropriated to 
non-controlling interests if appropriate). In the case of disposal of overseas operations site, the cumulative amount of exchange differences related to 
the overseas operations site attributable to the parent company is reclassified as profit or loss, and while the cumulative amount of exchange differences 
related to the overseas operations site attributable to non-controlling interests is eliminated but not reclassified as profit or loss. 

The fair value adjustments for goodwill and identifiable assets and liabilities arising from acquisition of an overseas operations site are treated as assets 
and liabilities of the overseas operations site and translated at the exchange rate at the end of the reporting period. The resulting exchange difference is 
recognized in other comprehensive income.

E. Asset Impairment Losses and Reduction Losses

Asset impairment losses and reduction losses incurred based on consolidated financial statements are as follows:

Category

(Current) 2nd term

(Previous) 1st term

Credit Loss on Financial Assets at Fair Value through Other 
Comprehensive Income (“FVTOCI”)

Reversal of (Provision for) Credit Loss on Securities at Amortized Cost

Provision for Credit Loss On Loans and Other Financial Assets at 
Amortized Cost

Reversal of Allowance for Acceptances and Guarantees Losses

Reversal of (Provisions for) Allowance for Undrawn Commitment

Reversal of (Provisions for) Impairment Losses on Premises, Equipment, 
Intangible Assets, Goodwill and Other Assets

Provision for Impairment Losses on Investments in Joint Ventures and 
Associates

(1,529)

934

(3,297)

1,415

(792,250)

(385,758)

18,348

(9,874)

(8,591)

(1,242)

4,352

9,044

(28,192)

(3,634)

(Unit: KRW in millions)

2018

(2,027)

(1,922)

(415,084)

105,985

(16,526)

674

(177)

107

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  ■ Woori Bank

Category

ImpairmentㆍLoss

Cause

Stocks subject to consolidation (Brazil 
Woori Bank) 

KRW 20.62 billion

More than 30% decrease in the net asset value compared to Woori Bank’s investment 
in Korean won due to a drop in the BRL-KRW exchange rate 

Stocks of related company 
(K Bank)

KRW 6.9 billion

Recognition of impairment incurred until the reason for the impairment was resolved 
(capital increase in July 2020) 

■ Woori Financial Capital

Category

Name

Loss

Cause

Beneficiary 
certificates

Beneficiary 
certificates

Total

Hyundai Invest Guggenheim CLO Specialized Investment 
PE Special Asset Investment Trust No. 2 

693

A decrease in recoverable amount due to changes 
in the market situation 

KORAMCO Specialized Investment PE Real Estate 
Investment Trust No. 107 

2,956

3,648

A decrease in recoverable amount due to delayed 
collection of principal and interest and a lawsuit 

-

(Unit: KRW in millions, %)

■ Woori Investment Bank

Category

2020 (49th term)

2019 (48th term)

2018 (47th term)

Impairment Loss on Intangible Assets and Goodwill
Impairment Loss on Financial Assets Available for Sale
Total

50
-

786
-
786

-
-
-

(Unit: KRW in millions)

Woori Investment Bank conducts impairment tests each year on intangible assets and its activities of goodwill. Whenever there is sign of asset impairment 
loss and the book value of intangible assets and goods are set to exceed the estimated recoverable amount, the book value is immediately reduced to the 
recoverable amount. An impairment inspection was carried out on the membership in possession during the 2020 accounting period, and the book value 
of KRW 50 million exceeding the estimated recoverable amount was recognized as an impairment loss. 

■ Woori Asset Trust

Category

Impairment Loss on Premises and Equipment
Impairment Loss on Intangible Assets and Goodwill
Total

Note 1) Based on separate financial statements (K-IFRS)

4. Liquidity, Sources & Applications of Fund

A. Liquidity

■ Woori Financial Group, Inc.

Category

Liquid Assets
Liquid Liabilities
LCR in KRW

Note 1) Based on liquid assets and liabilities with time to maturity of one month or less

2020

-
-
-

2020

40,308
7,911
509.5

108

(Unit: KRW in millions)

2018

-
-

2019

660
-
660 -

(Unit: KRW in millions, %, %p)

Change (amount)
△4,771
436
△93.5

2019

45,079
7,475
603.1

Liquidity risk refers to the risk of incurring unexpected losses (abnormal disposition of assets, financing through high interest rate, etc.) or becoming 
insolvent due to disparities in dates of payment between assets and liabilities or the drastic outflow of funds. Each subsidiary of the Group secures 
an adequate level of liquidity and minimizes their risk of shortage of funds by early prediction methods and systematically managing the causes of 
fluctuations in liquidity, relevant to sourcing and managing funds.

Woori Financial Group, Inc. maintains an LCR in KRW at a level higher than 100% as required by law. Please refer to 4-3) Liquidity Risk in [III. Matters on 
Financials/5. Notes for Financial Statements] of this report for details regarding liquidity risk management based on separate financial statements, and 
to [III. Matters on Financials/3. Notes for Consolidated Financial Statements] 4-4) Liquidity Risk for details regarding liquidity risk management based on 
consolidated financial statements.

■ Woori Bank

Category

LCR (Including KRW and all other currencies)
Foreign Currency LCR

2020 (187th term)

2019 (186th term)

2018 (185th term)

92.07
106.06

107.27
110.5

103.40
108.98

(Unit: %)

Note 1)   Applied as the same as the calculation criteria for management disclosures (average of the ratio on each business day during the quarter); The LCR requirement 
was adjusted downward (100% → 85%) until the end of March 2021 in accordance with the Financial Services Commission’s Implementation of Financial Regulation 
Flexibilization Measures and Future Plans in 2020 4Q, 2019 4Q and 2018 4Q 

Note 2)   Presented in the same manner as the calculation criteria for management disclosures (average of the quarter); The ratio of foreign currency LCR to the regulatory 
requirement was adjusted downward (80% → 70%) until the end of March 2021 in accordance with the Financial Services Commission’s Implementation of Financial 
Regulation Flexibilization Measures and Future Plans in 2020 4Q, 2019 4Q and 2018 4Q

Woori Bank manages the liquidity coverage ratio (LCR), an indicator for liquidity regulations in Basel III, at 92.07%, as of 2020 4Q, by increasing highly liquid 
assets through deposits and corporate bonds. (The LCR will be lowered to 85% by March 2021.) 

Foreign currency LCR was recorded at 106.06% on average, as of 2020 4Q, (set to be decreased to 70% by March 2021) a by securing a sufficient amount 
of highly liquid assets such as US treasury bills. 

Woori Bank manages the liquidity gap ratio and concentration of funding, in addition to keeping the LCR and foreign currency LCR above the regulatory 
requirements, in order to maintain a stable funding structure. The bank also checks for excessive shortages of liquid assets through periodic stress testing, 
and if liquidity is lacking due to an unexpected crisis, Woori Bank executes a contingency funding plan and utilizes committed lines from overseas financial 
institutions to acquire liquidity. 

■ Woori Card

Woori Card performs funding based on the principles of diversifying sourcing channels, maintaining an adequate maturity structure and securing liquidity, 
in order to maintain a stable funding structure.

As of the end of 2020, the outstanding debenture issues amounted to KRW 7,862.5 billion, up KRW 781.6 billion from KRW 7,080.9 billion at the end of 
2019. Woori Card has an adequate level of liquidity and a credit line of KRW 550.0 billion so that it can repay borrowings that are set to reach their maturity 
and provide operating funds without market financing for some time even in the event of an unexpected credit crunch in the financing market.

(1) Liquidity

Based on consolidated financial statements

Category

Cash and Deposits
Credit Line
Total

(2) Financing through Debentures

Based on consolidated financial statements

Category

Debentures Issued in KRW
Liquid Debentures
Debentures Issued in Foreign Currencies
Total

(Unit: KRW in 100 millions)

2020 (8th term)

2019 (7th term)

2018 (6th term)

5,479
5,500
10,979

1,362
4,800
6,162

3,822
5,300
9,122

2020 (8th term)

2019 (7th term)

2018 (6th term)

(Unit: KRW in 100 millions)

67,450
9,217
1,958
78,625

60,500
9,383
926
70,809

60,200
9,701
559
70,460

109

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  (Unit: KRW in 100 millions)

■ Woori Financial Group, Inc. (based on separate financial statements of the holding company)

B. Sources and Management of Fund

(3) Time to Maturity of Debentures

Based on consolidated financial statements

Category

One Year or less
1 to 2 Years
2 to 3 Years
Over Three Years
Total

■ Woori Financial Capital

Category

Liquid Assets in KRW
Liquid Liabilities in KRW
LCR in KRW

2020 (8th term)

2019 (7th term)

2018 (6th term)

21,324
18,976
21,838
16,488
78,625

20,154
17,839
15,616
17,200
70,809

19,555
20,040
16,865
14,000
70,460

2020 (27th term)

2019 (26th term)

2018 (25th term)

1,357,876
616,632
220.2

1,037,894
498,197
208.3

775,050
507,518
152.7

(Unit: KRW in millions)

Woori Financial Capital’s LCR increased by 11.9%p to 220.2%, as of the end of 2020. The LCR of the company is the ratio of liquid assets that will reach 
their maturities within 90 days to liquid liabilities that will reach their maturities within 90 days in accordance with Article 53-3 of the Specialized Credit 
Finance Business Act and its subordinate regulations. In light of this, Woori Financial Capital is deemed to be maintaining its LCR at a fairly good level.

In addition, to respond to the liquidity crisis caused by a credit crunch in the financing market, Woori Financial Capital is maintaining an appropriate level of 
liquid funds that are immediately available as well as credit lines from financial institutions.

■ Woori Investment Bank 

Category

KRW LCR
Foreign Currency LCR

2020 (49th term)

2019 (48th term)

2018 (47th term)

139.27
-

149.49
109.72

266.26
105.80

(Unit: %)

Woori Investment Bank’s LCR in KRW decreased 10.22%p y-o-y to 139.27%, as of the end of 2020. The foreign currency LCR cannot be calculated as there 
are no liquid liabilities in foreign currencies. 

LCR in KRW is the ratio of assets to liabilities that will reach their maturities within three months, and Woori Investment Bank ensures that the figure 
remains at 100% or above (Article 8-41 (Liquid assets/Liquid liabilities) of the Regulation on the Financial Investment Services and Capital Markets). As of 
the end of 2020, Woori Investment Bank’s LCR in KRW was 139.27%, a decrease from the LCR in 2019, but it is still deemed to be at a satisfactory level. 

Foreign currency LCR, the ratio of foreign currency assets to liabilities that will reach their maturities within three months, is maintained at or above 85% 
(Article 8-69 (Liquid assets and Liquid liabilities) Regulation on the Financial Investment Services and Capital Markets). 

■ Woori Savings Bank

Category

Liquid Assets 
Liquid Liabilities
LCR 

Note) Based on K-GAAP

2020 (50th term)

2019 (49th term)

2018 (48th term)

267,927
209,712
127.76

263,961
228,491
115.52

289,957
248,252
116.80

(Unit: KRW in millions, %)

Woori Savings Bank recorded an LCR of 127.76%, a 12.24%p y-o-y increase, at the end of 2020. Woori Savings Bank is required to maintain its LCR, which 
is the ratio of assets to liabilities that will reach their maturities within three months, at 100% or higher (Article 40-1 (Supervisory Regulations) of the Mutual 
Savings Bank Act) and has successfully achieved the target in 2020. 

110

Debentures

Other Liabilities 

Equity
Total Funds
Cash and Deposits
Share Investments in Subsidiaries
Non-Current Assets
Other Assets
Total Funds Managed 

At End-2020

At End-2019

Change (amount)

Change (%)

(Unit: KRW in billions, %)

1,148

239

21,044
22,431
469
21,562
18
231
22,280

948

153

20,106
21,207
1,173
19,874
11
149
21,207

200

86

938
1,224
△704
1,688
7
82
1,073

21.10

56.21

4.67
5.77
△60.02
8.49
63.64
55.03
5.06

Note) Other liabilities: provisions + current income tax liabilities + deferred tax liabilities + other liabilities; Other assets: derivatives assets + other assets 

Woori Financial Group is a financial holding company established pursuant to the Financial Holding Companies Act. Dividends from subsidiaries are its 
main source of revenue, and no other sales activities are pursued. The sources of funds in 2020 include KRW 1,148 billion in debenture issuance, a KRW 
200 billion increase from the previous year, while hybrid securities increased KRW 898 billion to KRW 1,895 billion. 

As for the funds managed, the share investments in subsidiaries increased KRW 1,689 to KRW 21,562 billion, consisting of Woori Bank’s capital increase 
of KRW 1 trillion, Woori Investment Bank’s capital increase of KRW 55 billion as well as KRW 634 billion of shares of Woori Financial Capital that was newly 
incorporated in 2020. Deposits stood at KRW 469 billion, a y-o-y decrease of KRW 704 billion. Woori Financial Group also holds KRW 150 billion worth of 
hybrid securities issued by Woori Card. 

As for the amount of repayment according to the maturity of the debentures issued by Woori Financial Group, see the section on debentures issued in 
4-(3)-2) Analysis of Maturity of Non-Derivative Financial Liabilities 【5. Notes to Financial Statements in Ⅲ. Matters on Financials】. 

■ Woori Bank

(1) Sources of Funds

Category Fund

2020 (187th term)

2019 (186th term)

2018 (185th term)

(Unit: KRW in billions, %)

Average 
balance

Interest 
rate

%

Average 
balance

Interest 
rate

%

Average 
balance

Interest 
rate

Deposits, installments

227,416

Certificates of deposit

Funds
in KRW

Borrowings in KRW

Call money in KRW

Others

Subtotal

Deposits in foreign currencies

Borrowings in foreign currencies

Call money in foreign currencies

Debentures in foreign currencies

Funds in
foreign
currencies

Others

Subtotal

Total Equity

Provisions

Others

Subtotal

Others

Total

1,677

8,537

150

21,964

259,743

20,684

7,894

652

4,222

637

34,089

22,576

497

20,449

43,522

337,355

1.09

1.19

0.92

0.71

1.97

1.16

0.47

1.20

0.70

2.53

0.39

0.90

0.00

0.00

0.00

0.00

0.98

67.4

212,555

0.5

2.5

0.0

6.5

4,760

6,966

406

21,925

77.0

246,612

6.1

2.3

0.2

1.3

0.2

10.1

6.7

0.1

6.1

12.9

16,647

7,944

877

4,209

623

30,301

21,875

454

20,007

42,336

1.50

2.09

1.43

1.60

2.36

1.59

1.19

2.24

2.38

3.89

1.11

1.87

-

-

-

-

66.6

197,572

1.5

2.2

0.1

6.9

5,040

6,555

221

20,937

77.2

230,325

5.2

2.5

0.3

1.3

0.2

9.5

6.9

0.1

6.3

13.3

15,220

6,458

787

3,670

659

26,794

20,897

433

17,876

39,207

1.41

1.97

1.47

1.50

2.39

1.51

0.88

2.13

1.84

3.96

0.38

1.62

-

-

-

-

100.0

319,248

1.40

100.0

296,325

1.32

%

66.7

1.7

2.2

0.1

7.1

77.7

5.1

2.2

0.3

1.2

0.2

9.0

7.1

0.1

6.0

13.2

100.0

111

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Note 1)  Deposits in KRW = Deposits in KRW – Deposit checks & bills in the process of collection – reverse deposits with BOK – inter-bank adjustment funds (call loans)

*   Deposit checks & bills in the process of collection = total checks and bills in the process of collection – checks & bills on clearing for overdrafts – inter-bank 

adjustment funds (call money)

* Interest for calculating interest rates is the sum of interest on deposits and installment deposits and deposit insurance premiums.

Note 2)  Deposits in foreign currencies = Deposits in foreign currencies + off-shore deposits in foreign currencies
Note 3)  Borrowings in foreign currencies = Borrowings in foreign currencies + dues to BOK in foreign currencies + off-shore borrowings in foreign currencies
Note 4)  Debentures in foreign currencies = Debentures issued in foreign currencies + offshore debentures in foreign currencies
Note 5)  Excluding merchant banking accounts

The average fund balance sourced by Woori Bank in 2020 increased by KRW 18 trillion y-o-y to KRW 337 trillion in 2020. The average balance of funds in 
Korean won was KRW 260 trillion, with the main source being deposits from customers to ensure stable liquidity, and as a result, deposits increased by 
KRW 13 trillion y-o-y. The average balance of funds in foreign currencies, on the other hand, increased by KRW 3.8 trillion y-o-y, while deposits in foreign 
currencies rose by KRW 1.4 trillion. By effectively managing liquidity by raising funds to comply with the LCR and loan-deposit ratio (LDR) and managing its 
portfolio of fund sources and management, Woori Bank has been successfully enhancing profitability.  

※ Time to Maturity for Major Financial Liabilities

Category of Financial liabilities

Financial Liabilities at Fair Value 
through Profit and Loss

Depository

Borrowings

Debentures

Other Financial Liabilities

3 months 
or less

4 to 6
months

7 to 9
months

10 to 12
months

64,183

3,735

991

-

185,543,586

32,519,258

24,492,945

28,505,125

6,897,972

1,998,575

7,228,999

2,246,200

2,147,939

36,151

1,547,942

2,785,291

32,434

1,763,215

2,093,565

27,761

1 to 5
years

-

7,005,101

3,517,124

11,748,493

135,832

(Unit: KRW in millions)

Over 5
years

Total

-

68,909

499,595

452,496

2,079,903

1,998,218

278,565,610

16,424,949

22,853,766

9,459,395

Total

201,733,315

36,953,283

28,859,603

32,389,666

22,406,550

5,030,212

327,372,629

Note 1) Derivative financial liabilities and off-balance accounts (payment guarantees and commitments) are excluded

(2) Applications of Funds

Category

Applications

2020 (187th term)

2019 (186th term)

2018 (185th term)

(Unit: KRW in billions, % )

Average 
balance

Interest 
rate

Average 
balance

Interest 
rate

%

Average 
balance

Interest 
rate

Deposits in KRW

Marketable Securities in KRW

Loans in KRW

Advance Payments on Acceptances and 
Guarantees

Funds
in KRW

Call Loans in KRW

Privately Placed Bonds

Credit Card Receivables

Others

Allowance for Doubtful Accounts in KRW(-)

Subtotal

Deposits in Foreign Currencies

Marketable Securities in Foreign Currencies

Funds in
foreign
currencies

Loans in Foreign Currencies

Call Loans in Foreign Currencies

Bills Bought in Foreign Currencies

Others

Allowance for Doubtful Accounts in Foreign 
Currencies(-)

Subtotal

495

47,180

229,678

14

522

68

0

2,439

-1,074

279,321

7,907

5,578

14,539

874

6,165

122

-248

34,937

0.63

1.84

2.68

3.66

1.02

3.30

0.00

1.52

0.00

2.53

0.39

1.56

2.30

1.04

1.32

4.15

0.00

1.57

112

%

0.1

981

14.0

45,341

68.1 216,362

0.0

0.2

0.0

0.0

0.7

14

693

83

0

3,041

-0.3

-1,151

82.8 265,365

2.3

1.7

4.3

0.3

1.8

0.0

5,476

4,619

13,683

1,492

6,505

71

-0.1

-229

10.4

31,616

1.66

2.10

3.21

1.30

1.76

2.80

0.00

2.56

0.00

3.01

1.91

2.09

3.41

2.61

2.71

2.12

0.00

2.80

0.3

3,264

14.2

35,898

67.8 203,432

0.0

0.2

0.0

0.0

1.0

16

1,334

136

-

5,562

-0.4

-1,198

83.1 248,445

1.7

1.4

4.3

0.5

2.0

0.0

3,665

3,467

11,347

2,365

7,275

33

-0.1

-391

9.9

27,761

1.52

2.16

3.22

1.95

1.67

2.89

0.00

2.10

0.00

3.03

1.29

1.30

3.14

2.07

2.70

3.31

0.00

2.50

%

1.1

12.1

68.7

0.0

0.5

0.0

0.0

1.9

-0.4

83.8

1.2

1.2

3.8

0.8

2.5

0.0

-0.1

9.4

2020 (187th term)

2019 (186th term)

2018 (185th term)

Category

Applications

Cash

Property, Plant and Equipment for Business

Others

Subtotal

Others

Total

Average 
balance

Interest 
rate

1,021

2,713

19,363

23,097

337,355

0.00

0.00

0.00

0.00

2.26

%

0.3

0.8

5.7

6.8

1,091

2,698

18,478

22,268

Average 
balance

Interest 
rate

Average 
balance

Interest 
rate

%

0.3

0.8

5.8

7.0

1,229

2,354

16,537

20,119

%

0.4

0.8

5.6

6.8

100.0

0.00

0.00

0.00

0.00

2.78

0.00

0.00

0.00

0.00

2.78

100.0

319,248

100.0

296,325

Note 1) Deposits in KRW = Deposits in KRW – Reverse deposits with BOK
Note 2)  Marketable securities in KRW = Marketable securities in KRW + Loaned securities in KRW 

*  Interest for calculating interest rates = Securities interest (including dividend received) + Evaluation profit (net) + Gain on redemption of securities (net) + Portion 

excluding the gain from stock transactions (net) out of gains on sales of securities

Note 3) Loans in KRW = Loans in KRW + Checks & bills on clearing for overdrafts 

* Interest for calculating interest rates = Interest on loans in KRW – Contribution to the Korea Credit Guarantee Fund

Note 4)   Deposits in foreign currencies = Deposits in foreign currencies + Offshore deposits in foreign currencies
Note 5)   Marketable securities in foreign currencies = marketable securities in foreign currencies + Loaned securities in foreign currencies * Interest for calculating interest rates 
= Securities interests (including dividend received) + Evaluation profit (net) + Gain on redemption of securities (net) + Portion excluding the gain from stock transactions 
(net) out of gains on sales of securities

Note 6)   Loans in foreign currencies = Loans in foreign currencies + Offshore loans in foreign currencies + Inter-bank loans in foreign currencies + Loans from foreign 

borrowings + Domestic import issuance bills

Note 7)   Cash = Cash – Total checks & bills in the process of collection
Note 8)   Property, plant and equipment for business = Property, plant, and equipment for business – Accumulated depreciation
Note 9)   Based on financial statements (K-IFRS)
Note 10)   Excluding merchant banking accounts

The average balance of funds managed by Woori Bank in 2020 was KRW 279.3 trillion, a y-o-y increase of KRW 13.9 trillion. The main contributing factor 
was an increase of KRW 13.3 trillion in loans in KRW. Out of all loans in KRW, household loans and corporate loans increased by KRW 5.8 trillion and KRW 
7.5 trillion, respectively. Yields for loans in KRW declined 52bp from December 2019, notably due to the two interest rate cuts by the Bank of Korea in 2020. 
Assets in foreign currency amounted to KRW 34.9 trillion, a y-o-y increase of KRW 3.3 trillion, and this was attributable to the increase of KRW 0.9 trillion 
and KRW 1.0 trillion in loans in foreign currency and marketable securities, respectively. Woori Bank will stay committed to complying with the liquidity 
requirements (for LDR, LCR, etc.) and maintaining a stable fund management structure. 

■ Woori Card

(1) Sources of Funds

Category

Fund

Call Money

Borrowings

Funds in KRW

Debentures

Others

Subtotal

Debentures

Borrowings

Others

Subtotal

Total Equity 

Funds in 
Foreign 
Currencies 

Other

Total 

(Unit: KRW in millions,%)

2020 (8th term)

2019 (7th term)

2018 (6th term)

Average 
balance

Interest 
rate

-

142,268

6,692,528

1,142,170

7,976,966

903,918

4,720

6,214

914,852

1,931,459

10,823,277

-

2.20

2.15

0.00

1.84

1.54

1.64

0.00

1.53

0.00

1.49

%

-

1.31

61.83

10.56

73.70

8.35

0.04

0.06

8.45

Average 
balance

Interest 
rate

-

-

6,733,067

1,006,939

7,740,005

736,986

4,662

6,556

748,204

-

-

2.31

-

2.01

1.95

3.31

-

1.94

%

-

-

65.77

9.84

75.60

7.20

0.05

0.06

7.31

Average 
balance

Interest 
rate

-

-

-

-

6,203,782

2.33

953,134

7,156,916

713,681

3,700

577

-

2.02

2.08

4.21

-

717,958

2.09

%

-

-

65.15

10.01

75.16

7.49

0.04

0.01

7.54

17.85

1,749,620

-

17.09

1,647,351

-

17.30

100.00

10,237,829

1.66

100.00

9,522,225

1.68

100.00

113

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
(2) Applications of Funds

Category

Applications

Funds in 
KRW

Cash and Deposits

Call Loans

Marketable Securities 

Loans

Subtotal

Cash and Deposits

Funds in 
Foreign 
Currencies

Loans

Others

Subtotal

Properties, Plants and Equipment  
and Intangible Assets

Others

Total

Other Assets

Subtotal

■ Woori Financial Capital

(1) Sources of Funds

Category

Fund

Deposits
Borrowings
Debentures
Others
Subtotal
Total Equity 

Funds in KRW

Total

2020 (8th term)

2019 (7th term)

2018 (6th term)

Average 
balance

Interest 
rate

%

Average 
balance

Interest 
rate

%

Average 
balance

Interest 
rate

%

227,337

0.66

2.10

112,614

1.45

1.10

157,630

1.09

1.66

-

274,343

9,697,975

10,199,655

4,555

-

0.68

14.25

14.00

5.61

28,751

28.00

730

-

34,036

24.91

95,989

493,597

589,586

-

-

-

-

-

2.53

175,342

89.61

9,431,958

94.24

9,719,914

9,466

-

1.44

14.87

14.47

8.07

0.04

0.26

0.01

0.31

0.89

4.56

5.45

15,760

28.00

241

-

25,467

20.33

86,535

405,913

492,448

-

-

-

-

-

1.71

209,504

92.13

8,759,388

94.94

9,126,521

2,408

5,208

82

-

1.31

15.49

14.92

8.00

30.00

-

7,698

22.80

50,795

337,211

388,006

-

-

-

0.09

0.15

0.00

0.25

0.85

3.96

4.81

-

2.20

91.99

95.84

0.03

0.05

0.00

0.08

0.53

3.54

4.07

10,823,277

13.27

100.00 10,237,829

13.79

100.00

9,522,225

14.32

100.00

■ Woori Investment Bank

(1) Sources of Funds

2020 (49th term)

2019 (48th term)

2018 (47th term)

(Unit: KRW in millions, %)

Category

Fund

Average 
balance

Interest 
rate

%

Average 
balance

Interest 
rate

%

Average 
balance

Interest 
rate

Deposits

2,725,135

Borrowings in 
KRW

Others

Subtotal

Total Equity

Provisions

Others

Subtotal

485,679

97,167

3,307,981

352,675

29,748

204,797

587,220

1.84

0.77

1.35

1.67

-

-

-

69.96

2,282,715

12.47

111,690

2.49

0

84.92

2,394,405

9.05

0.76

5.26

337,102

29,889

126,364

15.08

493,355

2.24

1.43

0.00

2.21

-

-

-

-

79.05

1,892,535

3.87

0.00

712

0

82.92

1,893,247

11.67

337,102

1.04

4.38

27,894

265,655

17.08

630,651

2.03

1.64

0.00

2.03

-

-

-

-

3,895,201

1.42

100.00

2,887,760

1.83

100.00

2,523,899

1.53

100.00

Funds
in KRW

Others

Total

%

74.98

0.03

0.00

75.01

13.36

1.11

10.53

24.99

Note) Based on financial statements (K-IFRS)

(2) Applications of Funds

2020 (27th term)

2019 (26th term)

2018 (25th term)

Deposits in KRW

156,487

0.68

4.02

157,946

1.73

5.47

167,363

1.64

6.63

(Unit: KRW in millions,%)

Category

Applications

2020 (49th term)

2019 (48th term)

2018 (47th term)

Average 
balance

Interest 
rate

%

Average 
balance

Interest 
rate

%

Average 
balance

Interest 
rate

%

(Unit: KRW in millions, %)

Average Balance

% Average Balance

% Average Balance

1,018,977
316,053
5,702,577
313,244
7,350,851
825,528
8,176,379

12.5%
3.9%
69.7%
3.8%
89.9%
10.1%
100.0%

780,379
150,171
4,564,909
473,248
5,968,707
774,816
6,743,523

11.6%
2.2%
67.7%
7.0%
88.5%
11.5%
100.0%

882,613
253,825
3,589,950
255,192
4,981,580
715,172
5,696,752

%

15.5%
4.4%
63.0%
4.5%
87.4%
12.6%
100.0%

Note) Based on consolidated financial statements (K-IFRS)

(2) Applications of Funds

Category

Cash and Deposits

Marketable Securities 

Financial Bonds

Lease Assets

Investments in Associates and 
Joint Ventures

Properties, Plants and Equipment

Intangible Assets

Other Assets

Total

2020 (27th term)

2019 (26th term)

2018 (25th term)

(Unit: KRW in millions,%)

Average Balance

% Average Balance

% Average Balance

355,250

514,208

6,060,089

1,057,140

1,569

6,908

61,238

119,977

8,176,379

4.3%

6.3%

74.1%

12.9%

0.0%

0.1%

0.8%

1.5%

100.0%

323,489

341,417

5,050,958

846,826

2,126

7,131

68,789

102,787

6,743,523

4.8%

5.1%

74.9%

12.6%

0.0%

0.1%

1.0%

1.5%

346,126

330,233

4,239,526

622,248

3,111

4,989

67,884

82,635

100.0%

5,696,752

100.0%

%

6.1%

5.8%

74.4%

10.9%

0.1%

0.1%

1.2%

1.4%

Marketable securities in 
KRW

1,318,262

1.86

33.84

802,499

2.74

27.79

540,982

3.33

21.43

Funds
in KRW

Loans in KRW

1,900,569

Privately placed bonds

318,707

Others

Allowance for doubtful 
accounts in KRW (-)

-

(16,533)

4.93

4.76

-

-

48.79

1,394,034

8.18

0.00

363,269

0

5.30

4.99

0.00

48.27

12.58

0.00

1,071,107

387,406

0

4.95

4.86

0.00

42.44

15.35

0.00

(0.42)

(13,821)

-

-0.48

(11,829)

-

-0.47

Subtotal

3,677,492

3.66

94.41

2,703,926

4.32

93.63

2,155,028

4.30

85.38

Funds in
foreign
currencies

Deposits in Foreign 
Currencies

Marketable Securities 
in Foreign Currencies

Subtotal

Cash

Property, plant and 
equipment for business

Others

Subtotal

Others

Total

Note) Based on financial statements (K-IFRS)

1,340

-

0.03

1,438

0.04

0.05

1,524

0.15

0.06

2,826

(14.18)

4,166

(9.62)

15

7,186

206,342

213,543

-

-

-

-

0.07

0.11

-

0.18

5.30

5.48

2,623

4,061

0

9,415

170,358

179,772

2.45

1.60

0.00

-

-

-

0.09

0.14

0.00

0.33

5.90

6.22

2,281

-0.48

3,805

0

9,757

355,308

365,065

-0.23

0.00

-

-

-

0.09

0.15

0.00

0.39

14.08

14.46

3,895,201

3.44

100.00

2,887,760

4.05

100.00

2,523,899

3.67

100.00

Note) Based on consolidated financial statements (K-IFRS)

114

115

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  ■ Woori Asset Trust

(1) Sources of Funds

Category

Total Liabilities

Other Liabilities

Other Account Payables

Withholdings

Advance Receipts

Accrued Income Tax

Lease Liabilities

Unearned Income

Accrued Dividends

Leasehold Deposits

Allowance for Severance Benefits

Allowance for Trust Risk

Total Equity

Total

Note) Based on separate financial statements (K-IFRS)

(2) Applications of Funds

Category

Total Assets

Cash and Deposits

Marketable Securities

Loans

Premises and Equipment

Other Assets

Total

(Unit: KRW in millions)

2020 (21st term)

2019 (20th term)

2018 (19th term)

(2) Applications of Funds

(Unit: KRW in millions,%)

Balance

56,396

56,396

7,523

1

37,553

7,514

1,547

-

635

-

-

1,620

129,237

185,634

Balance

185,634

148,871

1,405

22,287

4,522

8,549

2020

%

30%

30%

4%

20%

4%

1%

-

-

-

1%

70%

100%

2020

%

100%

80%

1%

12%

2%

5%

Balance

45,410

45,410

9,081

1

24,552

4,857

2,443

-

656

-

-

3,820

94,429

139,839

Balance

139,839

67,564

655

57,704

3,983

9,933

2019

%

32%

32%

6%

18%

3%

2%

-

-

-

3%

68%

100%

2019

%

100%

48%

1%

41%

3%

7%

Balance

37,333

37,333

2,292

1

26,040

6,462

-

102

656

-

230

1,550

76,453

113,786

2018

%

27%

27%

2%

19%

5%

-

-

1%

55%

100%

(Unit: KRW in millions)

Balance

113,786

61,514

6,935

35,397

2,539

7,401

2018

%

100%

54%

6%

31%

2%

7%

100

185,634

100%

139,839

100%

113,786

Category

Applications

Cash and Deposits
Securities Available for Sale
Financial Assets at Fair Value 
through Profit or Loss (FVTPL)
Financial Assets at Fair Value 
through Other Comprehensive 
Income 
Investments in Associates 
Derivatives
Loans
Properties, Plants and Equipment
Other Assets
Accrued Income

Deferred Tax Assets

Subtotal
Cash and Deposits
Securities Available for Sale
Financial Assets at Fair Value 
through Profit or Loss (FVTPL)
Financial Assets at Fair Value 
through Other Comprehensive 
Income 
Subtotal

Funds in KRW

Funds in
foreign
currencies

Total

Average 
Balance

25,832
-

72,097

1,358

3,130
103
541
1,237
6,496
4,759

1,063

110,793
378
-

11,008

%

20.71
-

57.79

1.09

2.51
0.08
0.43
0.99
5.21

88.81
0.30
0.00

8.82

Average 
Balance

24,757
-

48,619

%

23.10
0.00

45.37

Average 
Balance

31,621
13,805

17,754

%

32.02
13.98

17.98

11,394

10.63

10,617

10.75

3,240
25
100
848
7,541
5,329

1,639

96,524
-
-

6,034

3.02
0.02
0.09
0.79
7.04

90.08
0.00
0.00

5.63

1,230
228
180
246
7,832
5,471

1,774

83,512
4,803
5,318

3,098

1.25
0.23
0.18
0.25
7.93

84.56
4.86
5.38

3.14

2,569

2.06

4,601

4.29

2,032

2.06

13,955

124,748

11.19

100.00

10,635

107,159

9.92

100.00

15,250

98,762

15.44

100.00

Note) Based on consolidated financial statements (K-IFRS) for 2020 and separate financial statements (K-IFRS) for 2019 and 2018 

■ Woori Savings Bank

(1) Sources of Funds

The average balance of funds sourced by Woori Savings Bank in 2020 was KRW 1,173.6 billion, a y-o-y increase of KRW 62.4 billion. The average 

balance of funds in Korean won was KRW 1,051.0 billion, which was primarily sourced from deposits from customers to ensure stable liquidity. 

Note) Based on separate financial statements (K-IFRS)

(2) Applications of Funds

■ Woori Asset Management

(1) Sources of Funds

Category

Liabilities
Derivatives
Other Liabilities
(Accrued Income Tax)
(Accrued Expense)
(Others)
Total Equity
Sources (Total Liabilities and Equity)

2020 (21st term)

2019 (20th term)

2018 (19th term)

(Unit: KRW in millions,%)

Average Balance

% Average Balance

% Average Balance

14,854
-
14,854
1,515
2,658
10,681
109,894
124,748

12
0
100
10
18
72
88
100

4,921
-
4,921
1,506
2,428
987
102,238
107,159

5
0
100
31
49
20
95
100

3,930
14
3,915
1,416
2,099
400
94,832
98,762

%

4
0
100
36
54
10
96
100

Note) Based on consolidated financial statements (K-IFRS) for 2020 and separate financial statements (K-IFRS) for 2019 and 2018 

116

The average balance of funds managed by Woori Savings Bank in 2020 was KRW 1,138.8 billion, a y-o-y increase of KRW 62.8 billion. It is being 

managed consistently to comply with the liquidity regulations and maintain an adequate fund management structure. 

5. Off-Balance Sheet Activities

■ Woori Financial Group 

(1) The guarantees of payment at the end of 2020, 2019 and 2018 are as follows: 

Category

Confirmed Guarantees

Guarantees for Loans

Acceptances

Acceptances for L/G

Other Confirmed Guarantees

Subtotal

End of the 2nd (Current) Term

End of the 1st (Previous) Term

End of 2018

(Unit: KRW in millions)

103,229

602,014

78,395

6,491,608

7,275,246

89,699

391,688

224,746

6,982,889

7,689,022

125,870

371,525

158,179

6,452,791

7,108,365

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Category

Unconfirmed Guarantees

Guarantees for Local L/C

Guarantees for Import L/C

Other Unconfirmed Guarantees

Subtotal

CP Purchase Commitments and Others

Total

(2) Loan Agreements, etc. 

End of the 2nd (Current) Term

End of the 1st (Previous) Term

End of 2018

(2) Employees and Other Matters

187,146

3,025,923

403,652

3,616,721

917,489

11,809,456

193,096

3,081,390

771,378

4,045,864

884,031

12,618,917

305,057

3,322,731

669,677

4,297,465

1,260,587

12,666,417

Woori Bank, a major subsidiary of Woori Financial Group, creates a human resources management plan based on changes in the business environment 
and the direction of its strategies to be better prepared for foreseeable changes in manpower in the long run. Through ongoing recruitment and CDP 
control effects, Woori Bank has secured some of the best human resources in the industry, including personal and corporate banking experts and the 
future leaders of the FinTech business. Meanwhile, as of the end of 2020, Woori Bank’s regular employees consist of business unit and group heads (26%), 
managers (27%), and clerks or lower-level employees (47%) in a pyramid structure. 

C. Matters on Statutory Regulations

As a financial holding company, Woori Financial Group complies with the Financial Holding Companies Act, the Act on Corporate Governance of Financial 
Companies and other relevant legislations.

(Unit: KRW in millions)

The main contents of the Financial Holding Companies Act are as follows:

Category

Loan Agreements

Other Agreements (*)

End of the 2nd (Current) Term

End of the 1st (Previous) Term

112,088,680

7,827,774

103,651,674

5,993,608

End of 2018

97,796,704

5,041,314

(*)  The amount of bill of sale for qualified endorsement (sales from bills bought) and the discount from short-term electric credit facilities (purchase) at the end of 2020, 2019 

and 2018 include KRW 2,894,688 million, KRW 2,582,274 million and KRW 2,968,190 million, respectively. 

For off-balance sheet activities, please refer to ‘Note 40. Contingent Liabilities and Commitments’ in [III. Matters on Financials / 3. Notes for Consolidated 
Financial Statements] in this report.

■ Woori Bank 

Category

Guarantees 

Agreements

Confirmed Guarantees 

Unconfirmed Guarantees

CP Purchase Commitments 
and Others

Loan Agreements

Other Agreements

2020 (187th term)

7,137,891

3,616,721

917,489

74,944,921

5,089,094

(Unit: KRW in millions)

2019 (186th term)

7,689,022

4,045,864

884,031

70,303,900

3,204,654

6. Other Issues Required for Making Investment Decisions

A. Matters on Key Accounting Policies and Changes in Estimates

Please refer to ‘Note 2. Standards applied in the preparation of (Consolidated) Financial Standards and Key Accounting Policies’ and ‘Note 3. Key 
Accounting Estimates and Assumptions’ in [III. Matters on Finance / 3. Note on Consolidated Financial Statements and 5. Note on Financial Statements] of 
this report.

B. Environmental Impact and Employees 

(1) Environmental Impact

Since Woori Financial Group’s businesses involve providing financial services (banking, credit card, capital, etc.) that do not have an environmentally 
destructive impact, it is neither currently paying nor likely to have to pay for any environmental restoration or compensation for damages in the future. It 
has not been subject to administrative measures from the government or environmental authorities, nor is it expected to be in the future. In December 
2020, Woori Financial Group declared its plans to end coal finance to emerge as a carbon-neutral financial group in an effort to lead the financial sector 
in combating climate change, joined the Carbon Disclosure Project (CDP) and endorsed the recommendations of the Task Force on Climate-related 
Financial Disclosures (TCFD), in addition to setting for mid- and long-term roadmaps for green management. Woori Bank, a major affiliate of Woori 
Financial Group, has been designated as a company subject to building management, pursuant to Article 42 (6) of the Framework Act on Low Carbon, 
Green Growth, and assigned greenhouse (GHG) gas emission and energy consumption reduction targets by the government. It has been strengthening its 
environmental management and achieving the GHG reduction targets. For more details, please refer to [XI. Other Issues Required for Protecting Investors / 
3. Environmental Sanctions, and etc. / E. Green Management Issues].

1. Incorporation of financial holding companies
2. Restriction on ownership of financial holding companies
3. Business affairs of financial holding companies and inclusion of companies as subsidiaries thereof
4. Operation of financial holding companies
5. Supervision of financial holding companies

The main contents of the Act on Corporate Governance of Financial Companies are as follows:
1. Qualifications for operating officers and the establishment of an appointment procedure for major operating officers
2. Reinforced qualifications for outside directors and procedures for nominating candidates for executive officers
3. Composition of the Board centered on outside directors and bolstering the authority of the Board
4. Establishment and disclosure of internal rules on governance
5. Qualifications for members of the Audit Committee and improvement of the appointment procedure thereof
6. Improvement of the risk management scheme and remuneration system
7. Introduction of a regular examination on the eligibility of major shareholders

D. Derivatives and Risk Management Policy 

(1) Derivatives (Woori Bank) 

Woori Bank offers derivatives mainly to corporate customers. Since companies are exposed to various risks, such as interest rate hikes and fluctuations 
in stock prices and exchange rates, there is a need to hedge these risks. Woori Bank offers a wide array of derivatives to companies to meet their hedging 
needs. Derivatives are also traded to hedge interest rate and foreign exchange risks associated with the bank’s assets and liabilities. The total value of 
derivatives outstanding amounted to KRW 324,071 billion in 2018, KRW 372,543 billion in 2019, and KRW 355,155 billion in 2020.

While banks primarily use derivatives to avoid the risk of loss in relation to the assets held, such transactions are somewhat complicated and can be risky, 
which is why a limit is placed on the transaction amount and losses that can be incurred so as to prevent excessive losses in advance. Also, when it comes 
to atypical transactions (structured derivatives) or trading of Hybrid Derivative Products, the Risk Oversight Department dedicated to risk management 
performs a prior review of potential risks, followed by deliberation by the Risk Management Committee, in order to proceed. In addition, the possibility of 
losses is minimized by separating the duties of the trading part (front office), risk management part (middle office) and follow-up management part (back 
office) so that they can keep one another in check. 

(2) Overview of Risk Management Policy

Woori Financial Group Inc. develops strategies to remove excessive risks and manage risks at an adequate level in order to maximize revenue relative to 
risks. To this end, procedure is to first recognize the risk, measurement and assess it and then control and monitor and report it. Risk is managed by the 
Risk Management Department based on policy resolutions. The Risk Management Committee makes decisions on risk strategies including the allocation 
of any capital at risk and the approval of loss limits as the top decision-making body for risk management.

The Group’s risk management principles are as follows:

- All business activities must be per formed in consideration of the balance between risk and revenue, within the scope of the preset risk thresholds.
- Decision making systems regarding risk must be operated in a way that allows sufficient consideration of risk by the management
- Risk management organization must be composed and operated independently from business departments
- Performance management systems must be operated to allow for the clear consideration of risks when making business decisions
- Even during normal times, precautionary views must be shared in preparation for the possible worsening of situations
- The holding company oversees the risk management of its subsidiaries

118

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  2) Risk Management Organization

① Risk Management Committee

The Risk Management Committee performs the role of comprehensively managing and controlling risks at the Group level, in order to promptly recognize, 
measure, monitor and control risks that may arise in the course of business management by the holding company and subsidiaries thereof.

The major roles of the Risk Management Committee are as follows:

- Establishment of basic risk management policies and strategies:
ㆍ The Risk Management Committee establishes basic policies and strategies, including a risk management philosophy and risk management principles, 

for systematic management of risks.

- Determination of permissible risk level:
ㆍ Each year, the Risk Management Committee determines the overall permissible risk level for the Group and each subsidiary by taking into consideration 

the economic and financial environment at home and abroad.

- Approval of investment limits and maximum permissible loss:
ㆍ The amount of risk capital out of all available capital is determined according to the risk tolerance determined annually, and it is allocated to each 

subsidiary and according to the risk type. 

- Establishment and revision of risk management regulations and the regulations of the Group Risk Management Council:
ㆍ Risk management regulations and the regulations of the Group Risk Management Council are established and implemented for optimal risk 

management, and they are revised or abolished, as necessary. 

- Other 
ㆍ The Risk Management Committee deliberates on matters concerning the risks that accompany important management decisions at the Group level 
requiring a resolution of the BOD, including changes to the organization, commencement of new businesses and large investments, and gets briefed on 
the current status and major issues of risk management of the Group. 

② Group Risk Management Council

The Group Risk Management Council has the authority to deliberate on necessary details in relation to carrying out the risk management policies 
established by the Risk Management Committee at the level of the holding company and subsidiaries. The Council also reaches resolution on matters 
delegated by the Risk Management Committee and performs the role of understanding the current status of risk management of the Group as a whole 
and each subsidiary as well as exchanging information on risk management among subsidiaries.

The major roles of the Group Risk Management Council are as follows:

- Matters for Resolution
ㆍ Matters delegated by the Committee
ㆍ Matters requiring resolution of the Council, as specified by the regulations of the Group Risk Management Council
ㆍ Enactment and abolishment of guidelines on risk management. Provided, heads of departments in charge of risk management are delegated authority 
to copy and incorporate in full any changes to higher regulations such as relevant legislations and regulations of supervisory authorities and to make 
simple revisions to terminology or phrases, and shall report to the Council ex-post.

- Matters for Deliberation
ㆍ Matters concerning agenda tabled by the Committee (Provided, agenda for deliberation may be omitted when deemed necessary by the risk 

management officer of the holding company)

ㆍ Important matters among matters for resolution by the Risk Management Committees of subsidiaries and result of implementation thereof
ㆍ Adjustments to the classification of asset quality or allowances for questionable accounts in accordance with criteria set by the Committee
ㆍ Matters concerning the introduction of a new product at the Group level
ㆍ Matters the Chair is requested to deliberate on by a member or matters recognized by the Chair to be in need of deliberation

- Matters for Report
ㆍ Status of progress and management of matters deliberated or resolved by the Council
ㆍ Other matters deemed necessary by the Council

③ Risk Management Department

The Risk Management Department is responsible for overseeing the risk management affairs of the financial holding company and its subsidiaries, 
including the monitoring, control and reporting of risks. The department operates independently from departments within the financial holding company 
and business (support) departments of subsidiaries.

(3) Credit Risk

Credit risk refers to the potential financial losses that the Bank may incur when a counterparty becomes insolvent or refuses its financial obligations within 
the period specified in the contract. The goal of credit risk management is to keep the credit risk exposure to a permissible level and to optimize its rate of 
return in reflection of the risks. 

1) Management of Credit Risk

Woori Financial Group measures credit risk by taking into account the possibility of non-performance of contract obligations by a customer or counterparty, 
exposure to credit risk in relation to a counterparty, a counterparty’s exposure to the risk of insolvency, the rate of loss upon insolvency and other factors. A 
credit rating assessment model is used to assess the possibility of defaulting by a counterparty, and credit ratings are assessed by applying a quantitative 
method using financial statements and other data, a statistical method of calculating the credit score, judgment by evaluators, etc. 

In order to manage credit risk limits, Woori Financial Group calculates the ceiling for credit extension for each joint borrowers, company, industry, etc. based 
on joint borrower management, total exposure management and portfolio management.

Woori Financial Group uses a set of techniques to lower the credit risk of assets by purchasing financial collateral, physical collateral, guarantees, on-
balance-sheet items and credit derivatives, which have little correlation with the borrower’s credit status. Woori Financial Group applies the comprehensive 
method among credit risk reduction techniques, and the amount of credit risk reduction is reflected for eligible financial collateral, trade receivables, 
guarantees, commercial and residential real estate properties and other collateral that are applicable for the approach applied. Furthermore, the collateral 
used for credit risk reduction is re-evaluated on a regular basis. 

2) Maximum Exposure

Maximum exposure of financial assets to credit risk indicates the uncertainty of maximum volatility in the net value of the financial assets due to volatility 
in a particular risk factor, before considering the book value of collateral after allowances or other credit enhancement. Provided, the maximum exposure 
to credit risk of derivatives is the on-balance sheet fair value amount, that of payment guarantee is the maximum amount payable upon claims by the 
principal debtor pursuant to the guarantee contract, and that of loan agreement is undrawn commitment.

(4) Market Risk Management

Market risks refer to potential losses that can be incurred from trading positions of a financial institution according to changes in market factors, such as 
interest rates, stock prices, and exchange rates.

1) Trading Market Risk 

Market risk management involves the process of making and applying decisions to avoid, take or reduce risks by identifying the sources of risk for each 
risk factor, measuring the magnitude of the identified risk sources and evaluating whether the level of market risk assumed is appropriate. 

Woori Financial Group Inc. uses both a standard approach and an internal model (Woori Bank) to measure market risks and the Risk Management 
Committee allocates the market risk capital. The risk management departments of the Group and subsidiaries manage detailed ceilings including risk limit 
and loss limit of trading positions. The result of risk management is reported regularly to the Risk Management Committee.

For the trading segment, Group-wide market risk is managed by the standard method of the FSS, while Woori Bank measures Value at Risk (VaR) to 
manage and measure market risk in order to predict the market risk of its trading positions and the maximum loss expected. The VaR method, which 
involves using statistical techniques, is designed to estimate potential losses in the portfolio that may be incurred by unfavorable volatility in the market at 
a certain time in the present or future. The result produced by using this method is an estimated maximum loss at a 99% confidence level, which means 
that it is statistically possible (1% probability) that the actual loss turns out to be larger than what was estimated by VaR. The actual losses incurred are 
monitored on a regular basis for the purpose of reviewing the feasibility of assumptions, variables and factors used when calculating VaR. This approach, 
however, does not prevent losses in excess of the limit when there is greater market volatility.

2) Interest Rate Risk 

In the case of Woori Bank, interest rate risks in the non-trading sectors are measured and managed based on the change in net interest income (△NII ) and 
change in economic value of equity (△NEVE) according to the interest rate risk in the banking book (IRRBB) introduced in late 2019. 

△NII represents changes in net interest income that may occur over a certain period of time (e.g. one year) in the future due to changes in interest rates, 
while △EVE represents fluctuations in the economic value of equity capital that may occur due to changes in interest rates affecting the present values of 
assets, liabilities and off-balance sheet items. 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  The subsidiaries of the Group, other than Woori Bank, measure and manage interest rate risk using earnings at risk (EaR) and value at risk (VaR) in 
association with interest rates. 

EaR represents the maximum change expected in profit or loss corresponding to the maximum decrease in net interest income that can occur over a 
certain period of time (e.g. one year) in the future due to changes in unfavorable fluctuations in interest rates. VaR is the maximum expected loss, which 
represents the maximum decrease in net asset value that can potentially occur at present or a specific point in time in the future due to unfavorable 
fluctuations in interest rates.

(5) Liquidity Risk

Liquidity risk refers to the risk of failing to perform the payment obligation at maturity on financial liabilities that consolidated companies bear.

Liquidity risk management is aimed at preventing potential losses arising from a shortage of funds by effectively managing liquidity crunches caused by 
disparities in the maturity of assets and liabilities or unexpected outflow of funds. Products relevant to liquidity risk that recognized as financial liabilities on 
the consolidated financial statements are subject to liquidity risk management.

In managing liquidity risk, Woori Financial Group Inc. groups assets and liabilities according to a different ALM chart of accounts, then determines the 
maturity gaps and gap ratios from cash flow statements by time group (time to maturity or contract periods). Based on the outcomes, Woori Financial 
Group maintains the gap ratios within predetermined target ratios (limits).

(6) Operational Risk

Woori Financial Group defines operational risks as the potential risk of loss that could result from inadequate internal processes, personnel and systematic 
factors, as well as external factors.

To reinforce competitiveness, reduce the amount of risk capital, enhance operational risk management competencies and prevent any unexpected 
incidents, Woori Bank has established an operational risk management system developed under Basel II. The objectiveness of operational risk 
management system has been tested internally and by an independent third party. The advanced measurement approach was submitted to and obtained 
approval from the FSS.

(7) Capital Management

Woori Financial Group Inc. complies with the capital adequacy standards put forth by financial supervisory bodies that are based on Basel III of the Basel 
Committee on Banking Supervision under the Bank for International Settlements. These standards were introduced in Korea at the end of December 2013. 
In late September 2020, 「Basel III: Finalizing post-crisis reforms」 was introduced for credit risk management.  

The capital adequacy ratio is calculated by dividing total capital by total risk-weighted assets, based on consolidated financial statements.

E. Matters Concerning Overseas Subsidiaries

Due to the stagnant growth of the domestic financial market, Woori Bank, a major subsidiary of Woori Financial Group, has been laying the groundwork for 
global operations by expanding regional networks in Southeast Asia, boasting high growth potential in consideration of NIM, branch and financial inclusivity 
and economic growth rate. Woori Bank is continually pursuing localization through M&As with local banks (Indonesia, the Philippines and Cambodia) and 
the conversion of existing branches into local subsidiaries (Vietnam), while seeking to diversify its business portfolio by entering new markets through 
savings banks and non-banking financial firms. In addition to the existing business segments, Woori Bank is also striving to develop new markets by 
conducting market surveys to discover new business areas. As of the end of December 2020, Woori Bank has a global network of 447 places of business. 

Woori Bank, in particular, will continue to expand its global operations based on the strategy to expand its customer base and growth potential with 
financially sound assets, reinforce its competencies by applying a wide array of business models and bolstering its global digital banking services. It is also 
noteworthy that the company is in the process of building a company-wide system to support and manage global operations by nurturing global examiners 
and improving its risk management system, through which it is endeavoring to achieve quantitative and qualitative growth. 

As of the end of 2020, the status of foreign subsidiaries of the Group are as follows:

Capital Adequacy Ratio

Asset Quality

Profitability

Liquidity

BIS Capital
Adequacy 
Ratio

BIS Tier 1 
Capital
Ratio

Tangible 
Common
Equity 
Ratio

Loss-Risk
Weighted 
Loan
Ratio

Substandard 
and
Below Ratio

Ratio of
Allowance 
for
Credit 
Loss

Ratio of
Delinquent 
Loans

ROA

Expense 
Ratio to
Total 
Assets

Cost to 
Income
Ratio

Foreign 
Currency
Liquidity 
Ratio

(Unit: %)

16.13

15.72

12.36

0.83

0.7

70.78

0.66

0.6

2.28

70.48

94.35

17.8

17.58

9.37

3.69

1.5

14.95

1.97

0.17

1.07

74.31

163.61

16.97

16.18

14.1

5.26

1.08

132.33

1.22

0.96

1.79

47.28

63.29

15.72

15.24

12.53

29.11

6.29

26.49

6.75

0.62

3.93

80.45

102.29

26.49

26.26

17.6

0.65

0.26

223

0.28

0.81

1.76

64.44

111.45

28.54

27.76

28.77

0.33

0.26

438.93

0.26

4.17

5.02

46.63

158.44

18.42

18.34

13

17.74

7.23

101.99

7.23 △4.02

1.82

116.49

89.14

44.91

44.75

15.19

13.52

13.32

14.18

-

-

-

-

-

-

56.36

56.11

27.06

3.61

4.12

36.24

-

-

0

1.05

2.59

52.06

782.85

0.86

1.29

50.19

97.42

0.7

0.85

47.53

92.18

Category 
(Percentage of 
Ownership)

Woori America
Bank 
(100.00%)

China Woori Bank
(100.00%)

Indonesia Woori
Saudara Bank
(79.88%)

Wealth 
Development
Bank
(51.00%)

Vietnam Woori
Bank
(100.00%)

Woori Finance
Cambodia
(100.00%)

Europe Woori
Bank
(100.00%)

Brazil Woori Bank
(100.00%)

Russia Woori Bank
(100.00%)

Hong Kong Woori
Investment Bank
(100.00%)

■ Korea BTL Infrastructure Fund

Korea BTL Infrastructure Fund (“the Company”) is a collective investment vehicle as defined by the Act on Public-Private Partnerships in Infrastructure and 
an investment company as per the Financial Investment Services and Capital Markets Act. The major shareholder, Woori Bank, has committed to invest a 
total of KRW 1.3 trillion in the Company under a purchase agreement valid until June 4th, 2036 (extendible for up to six years).

As of end of December 2020, funds under management of the Company are fully financed by equity capital and the major shareholder, Woori Bank, has 
been executing equity investment through capital call since the incorporation of the Company. The Company currently invests in or extends loans to project 
concessionaires, concentrating on highly stable projects whose principal and interest of investment are either paid or compensated by the government. 
Invested projects include one BTO project, 43 BTL projects and 2 government cost compensation projects. Maintaining this tendency, investments will be 
made gradually with the outstanding commitment under the purchase agreement.

The Company is maintaining a robust return on investment (ROI). (KRW 768.4 billion in capital and ROI of 4.64%, as of the end of December 2020 [internal 
rate of return (IRR) since incorporation under the assumption that the investment principal will be recovered at the end of 2020]). Most of the investment 
assets are BTL projects, where the payment of the principal and interest is tied to the yield on five-year government bonds, and as such, the returns are 
likely to fluctuate with the yields of the bonds in question. As of the end of December 2019, the ROI under the same assumption was 4.79%, a slight decline 
year-over-year, and this was attributable to a decrease in the return on five–year government bonds.

Currently, the Company is both making and redeeming investments. Following the recovery schedules for each invested project, the principals of 
investment will be recovered quarterly over the duration of the fund, once the investment is complete. Depending on whether new investments will be 
executed by the Company, either a capital increase of the Company or a redemption on investment by shareholders will be carried out systematically.

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  INDEPENDENT AUDITOR’S REPORT

(English Translation of a Report Originally Issued in Korean)

To the Board of Directors and Shareholders of Woori Financial Group Inc. 

Auditor’s Responsibilities for the Audit of the Financial Statements

Opinion

We have audited the accompanying separate financial statements of Woori Financial Group Inc. (the Company), which comprise the separate 
statement of financial position as of December 31, 2020, and the statement of comprehensive income, separate statement of changes in equity 
and separate statement of cash flows for the year then ended, and notes to the separate financial statements, including a summary of significant 
accounting policies.

In our opinion, the accompanying separate financial statements present fairly, in all material respects, the separate financial position of Woori Financial 
Group Inc. as of December 31, 2020, and its separate financial performance and its separate cash flows for the year then ended in accordance with 
International Financial Reporting Standards as adopted by the Republic of Korea (Korean IFRS).

We also have audited, in accordance with Korean Standards on Auditing, the Company's Internal Control over Financial Reporting as of December 31, 
2020, based on Conceptual Framework for Designing and Operating Internal Control over Financial Reporting, and our report dated March 12, 2021, 
expressed an unqualified opinion

Basis for Opinion

We conducted our audit in accordance with Korean Standards on Auditing. Our responsibilities under those standards are further described in the 
Auditor’s Responsibilities for the Audit of the Financial Statements section of our report. We are independent of the Company in accordance with 
the ethical requirements of the Republic of Korea that are relevant to our audit of the financial statements and we have fulfilled our other ethical 
responsibilities in accordance with the ethical requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to 
provide a basis for our audit opinion.

Key Audit Matter

No key audit matter is identified to be described in this audit report.

Emphasis of Matter

Without modifying our opinion, we draw attention to Note 3 of the financial statements, which indicates that the outbreak of COVID-19 in 2020 may 
have a negative impact on the Company’s financial condition and results of operations.

Other Matters

The separate financial statements of the Company for the year ended December 31, 2019, were audited by Deloitte Anjin LLC auditor who expressed 
an unqualified opinion on those statements on March 16, 2020.

Auditing standards and their application in practice vary among countries. The procedures and practices used in the Republic of Korea to audit such 
separate financial statements may differ from those generally accepted and applied in other countries.

Responsibilities of Management and Those Charged with Governance for the Financial Statements

Management is responsible for the preparation and fair presentation of the separate financial statements in accordance with Korean IFRS, and 
for such internal control as management determines is necessary to enable the preparation of financial statements that are free from material 
misstatement, whether due to fraud or error.

In preparing the financial statements, management is responsible for assessing the Company’s ability to continue as a going concern, disclosing, 
as applicable, matters related to going concern and using the going concern basis of accounting unless management either intends to liquidate the 
Company or to cease operations.

Those charged with governance are responsible for overseeing the Company’s financial reporting process.

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether 
due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a 
guarantee that an audit conducted in accordance with Korean Standards on Auditing will always detect a material misstatement when it exists. 
Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to 
influence the economic decisions of users taken on the basis of these financial statements.

As part of an audit in accordance with Korean Standards on Auditing, we exercise professional judgment and maintain professional skepticism 
throughout the audit. We also:

•  Identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, design and perform audit procedures 
responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a 
material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, 
misrepresentations, or the override of internal control.

•  Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances.

•  Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by 

management.

•   Conclude on the appropriateness of management’s use of the going concern basis of accounting and, based on the audit evidence obtained, whether 
a material uncertainty exists related to events or conditions that may cast significant doubt on the Company’s ability to continue as a going concern. 
If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the financial 
statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of 
our auditor’s report. However, future events or conditions may cause the Company to cease to continue as a going concern.

•  Evaluate the overall presentation, structure and content of the financial statements, including the disclosures, and whether the financial statements 

represent the underlying transactions and events in a manner that achieves fair presentation.

We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit 
findings, including any significant deficiencies in internal control that we identify during our audit.

We also provide those charged with governance with a statement that we have complied with relevant ethical requirements regarding independence, 
and to communicate with them all relationships and other matters that may reasonably be thought to bear on our independence, and where applicable, 
related safeguards.

From the matters communicated with those charged with governance, we determine those matters that were of most significance in the audit of 
the financial statements of the current period and are therefore the key audit matters. We describe these matters in our auditor’s report unless law 
or regulation precludes public disclosure about the matter or when, in extremely rare circumstances, we determine that a matter should not be 
communicated in our report because the adverse consequences of doing so would reasonably be expected to outweigh the public interest benefits of 
such communication.

The engagement partner on the audit resulting in this independent auditor’s report is Sung-Jae Lim, Certified Public Accountant.

Samil Pricewaterhouse Coopers Seoul, Korea

March 12, 2021

This report is effective as of March 12, 2021, the audit report date. Certain subsequent events or circumstances, which may occur between the 
audit report date and the time of reading this report, could have a material impact on the accompanying separate financial statements and notes 
thereto. Accordingly, the readers of the audit report should understand that there is a possibility that the above audit report may have to be revised 
to reflect the impact of such subsequent events or circumstances, if any.

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  WOORI FINANCIAL GROUP INC.
SEPARATE STATEMENTS OF FINANCIAL POSITION

WOORI FINANCIAL GROUP INC. 
SEPARATE STATEMENTS OF FINANCIAL POSITION 
AS OF DECEMBER 31, 2020 AND 2019   

AS OF DECEMBER 31, 2020 AND 2019

ASSETS 
Cash and cash equivalents (Notes 5 and 30) 
Financial assets at fair value through profit or loss (“FVTPL”) (Notes 4, 6, 9 and 

17) 

Financial assets at fair value through other comprehensive income ("FVTOCI") 

(Notes 4, 7 and 9) 

Loans and other financial assets at amortized cost (Notes 4, 8, 9 and 30) 
Investments in subsidiaries (Notes 10 and 30) 
Premises and equipment (Notes 11 and 30) 
Intangible assets (Note 12) 
Net defined benefit asset (Note 15) 
Current tax assets (Note 27) 
Deferred tax assets (Note 27) 

Total assets 

LIABILITIES 

Debentures (Notes 4, 9 and 13) 
Provisions (Note 14) 
Net defined benefit liability (Note 15) 
Current tax liabilities (Note 27) 
Deferred tax liabilities (Note 27) 
Other financial liabilities (Notes 4, 9, 16, 30 and 31) 
Other liabilities (Note 16) 

Total liabilities 

EQUITY (Note 18) 

Capital stock 
Hybrid securities 
Capital surplus 
Other equity 
Retained earnings 

Total equity 
Total liabilities and equity 

  December 31, 

December 31, 
2020 
2019 
(Korean Won in millions) 

69,176 

7,247 

149,614 
619,117 
21,562,229 
12,538 
5,282 
3,509 
307 
964 
22,429,983 

1,147,503 
782 
- 
215,071 
- 
22,085 
570 

1,386,011   

3,611,338   
1,895,322   
14,874,084   
(1,518)  
664,746   
21,043,972   
22,429,983   

43,670 

9,434 

- 
1,269,203 
19,873,593 
7,383 
3,310 
- 
- 
- 
21,206,593 

947,679 
600 
3,482 
133,526 
154 
10,745 
4,142 
1,100,328 

3,611,338 
997,544 
14,874,084 
(631) 
623,930 
20,106,265 
21,206,593 

The accompanying notes are part of this financial statements. 

WOORI FINANCIAL GROUP INC.
WOORI FINANCIAL GROUP INC. 
SEPARATE STATEMENTS OF COMPREHENSIVE INCOME 
SEPARATE STATEMENTS OF COMPREHENSIVE INCOME
FOR THE YEAR ENDED DECEMBER 31, 2020   
AND FOR THE PERIOD FROM JANUARY 11, 2019 (DATE OF INCORPORATION)   
FOR THE YEAR ENDED DECEMBER 31, 2020 AND FOR THE PERIOD FROM JANUARY 11, 2019 (DATE OF INCORPORATION) TO  
TO DECEMBER 31, 2019 
DECEMBER 31, 2019

For the year ended 
December 31, 2020 

For the period from 
January 11, 2019 
(date of incorporation) 
to December 31, 2019 

(Korean Won in millions) 

Interest income 
Interest expense 

Net interest income (Notes 9, 20 and 30) 

Fees and commissions income 
Fees and commissions expense 

Net fees and commissions loss (Notes 21 and 30) 

Dividend income (Notes 22 and 30) 
Net gain(loss) on financial instruments at FVTPL 

(Notes 9 and 23) 

Reversal(Provision) of impairment losses due to 

credit loss (Notes 24 and 30) 

General and administrative expenses (Notes 25 and 

30) 

Operating income 

Non-operating expense (Note 26) 

Net income before income tax expense 

Income tax income(expense) (Note 27) 

Net income 

Net loss on valuation of equity securities at FVTOCI 
Remeasurement loss related to defined benefit plan 
Items that will not be reclassified to profit or loss: 

Other comprehensive loss, net of tax 

Total comprehensive income  

Earnings per share (Note 28) 

Basic and diluted earnings per share (Unit: In Korean 

Won) 

10,082   
(23,035)   
(12,953)   

805   
(16,199)   
(15,394)   

680,375   

(920)   

116 

(56,472) 
594,752   

(215)   

594,537   

781   

595,318   

(280)   
(607)   
(887)   

(887)   

594,431   

7,741 
(7,701) 
40 

- 
(15,833) 
(15,833) 

676,000 

9,434 

(263) 

(39,941) 
629,437 

(750) 

628,687 

(394) 

628,293 

- 
(631) 
(631) 

(631) 

627,662 

757 

900 

The accompanying notes are part of this financial statements. 

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WOORI FINANCIAL GROUP INC.
SEPARATE STATEMENTS OF CHANGES IN EQUITY

WOORI FINANCIAL GROUP INC. 
SEPARATE STATEMENTS OF CHANGES IN EQUITY 
FOR THE YEAR ENDED DECEMBER 31, 2020   
AND FOR THE PERIOD FROM JANUARY 11, 2019 (DATE OF INCORPORATION)   
FOR THE YEAR ENDED DECEMBER 31, 2020 AND FOR THE PERIOD FROM JANUARY 11, 2019 (DATE OF INCORPORATION) TO  
TO DECEMBER 31, 2019 
DECEMBER 31, 2019

Capital 
stock 

Capital 
surplus 

Hybrid 
securities 
(Korean Won in millions) 

Other 
equity 

Retained 
earnings 

Total   
equity 

January 11, 2019 (Date of incorporation) 
Total comprehensive income 

  3,400,822    14,565,637   

Net income   
Remeasurement loss related to defined benefit plan 

-   
-   

-   
-   

-   

-   
-   

210,516   
-   
-   
-   

309,460   
(1,013)   
-   
-   
  3,611,338    14,874,084   

-   
-   
997,544   
-   
997,544   

-   

-   

17,966,459 

-   
(631)   

-   
-   
-   
-   
(631)   

628,293   
-   

-   
-   
-   
(4,363)  
623,930   

628,293 
(631) 

519,976 
(1,013) 
997,544 
(4,363) 
20,106,265 

Transactions with owners 

Comprehensive stock exchange (Note 1) 
New stocks issue cost 
Issuance of hybrid securities 
Dividends to hybrid securities 

December 31, 2019 

January 01, 2020 
Total comprehensive income 

  3,611,338    14,874,084   

997,544   

(631)   

623,930   

20,106,265 

Net income 
Net loss on valuation of equity securities at FVTOCI  
Remeasurement loss related to defined benefit plan 

-   
-   
-   

-   
-   
-   

-   
-   
-   

-   
(280)   
(607)   

595,318   
-   
-   

595,318 
(280) 
(607) 

Transactions with owners 

Dividends to common stocks 
Issuance of hybrid securities 
Dividends to hybrid securities 

December 31, 2020 

-   
897,778   
-   
  3,611,338    14,874,084    1,895,322   

-   
-   
-   

-   
-   
-   

-   
-   
-   
(1,518)   

(505,587)  
-   
(48,915)  
664,746   

(505,587) 
897,778 
(48,915) 
21,043,972 

The accompanying notes are part of this financial statements. 

WOORI FINANCIAL GROUP INC.
SEPARATE STATEMENTS OF CASH FLOWS

WOORI FINANCIAL GROUP INC.   
SEPARATE STATEMENTS OF CASH FLOWS   
FOR THE YEAR ENDED DECEMBER 31, 2020   
AND FOR THE PERIOD FROM JANUARY 11, 2019 (DATE OF INCORPORATION)   
TO DECEMBER 31, 2019 
FOR THE YEAR ENDED DECEMBER 31, 2020 AND FOR THE PERIOD FROM JANUARY 11, 2019 (DATE OF INCORPORATION) TO  
DECEMBER 31, 2019

For the year ended 
December 31, 2020 

For the period from 
January 11, 2019 
(date of incorporation) 
to December 31, 2019 

(Korean Won in millions) 

Cash flows from operating activities: 
Net income 
Adjustments to net income: 

Income tax expense(income) 
Interest income 
Interest expense 
Dividend income 

Adjustments for profit/loss items not involving cash flows: 

Provision(Reversal) of impairment losses due to credit loss 
Loss(Gain) on valuation of financial instruments at FVTPL 
Retirement benefit 
Depreciation and amortization 

Changes in operating assets and liabilities: 

Loans and other financial assets at amortized cost 
Net defined benefit liability 
Other financial liabilities 
Other liabilities 

Interest income received 
Interest expense paid 
Dividends received 
Income tax paid 

Net cash provided by operating activities 

Cash flows from investing activities: 

Net decrease(increase) on other investment assets 
Acquisition of investments in subsidiaries 
Acquisition of financial assets at FVTOCI 
Acquisition of premises and equipment 
Acquisition of intangible assets 
Increase on guarantee deposits for leases 

(Continued) 

595,318 

(781) 
(10,082) 
23,035 
(680,375) 
(668,203) 

(116) 
920 
3,499 
5,449 
9,752 

(188) 
(11,329) 
7,213 
(3,571) 
(7,875) 

13,080 
(22,559) 
680,375 
(397) 
670,499 
599,491 

730,000 
(1,687,371) 
(150,000) 
(3,074) 
(3,051) 
(1,118) 
(1,114,614) 

628,293 

394 
(7,741) 
7,701 
(676,000) 
(675,646) 

263 
(9,434) 
4,899 
4,098 
(174) 

(1,365) 
(1,687) 
7,055 
4,142 
8,145 

4,082 
(6,097) 
676,000 
- 
673,985 
634,603 

(1,130,000) 
(1,370,785) 
- 
(6,722) 
(4,630) 
(955) 
(2,513,092) 

128

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WOORI FINANCIAL GROUP INC.
SEPARATE STATEMENTS OF CASH FLOWS

WOORI FINANCIAL GROUP INC.   
SEPARATE STATEMENTS OF CASH FLOWS 
FOR THE YEAR ENDED DECEMBER 31, 2020   
AND FOR THE PERIOD FROM JANUARY 11, 2019 (DATE OF INCORPORATION)   
TO DECEMBER 31, 2019 (CONTINUED) 
FOR THE YEAR ENDED DECEMBER 31, 2020 AND FOR THE PERIOD FROM JANUARY 11, 2019 (DATE OF INCORPORATION) TO  
DECEMBER 31, 2019 (CONTINUED)

Cash flows from financing activities: 

Issuance of debentures 
Issuance of hybrid securities 
Redemption of lease liabilities 
New stock issuance cost 
Dividends paid to hybrid securities 
Dividends paid 

Net increase in cash and cash equivalents 

Cash and cash equivalents, beginning of the period 

Cash and cash equivalents, end of the period (Note 5) 

For the year ended 
December 31, 2020 

For the period from 
January 11, 2019 
(date of incorporation) 
to December 31, 2019 

(Korean Won in millions) 

199,556 
897,778 
(2,203) 
- 
(48,915) 
(505,587) 
540,629 

25,506     

43,670     

69,176     

947,604 
997,544 
(1,289) 
(17,337) 
(4,363) 
- 
1,922,159 

43,670 

- 

43,670 

The accompanying notes are part of this financial statements. 

WOORI FINANCIAL GROUP INC.
WOORI FINANCIAL GROUP INC. 
NOTES TO SEPARATE FINANCIAL STATEMENTS
NOTES TO SEPARATE FINANCIAL STATEMENTS 
AS OF DECEMBER 31, 2020 AND 2019 

AS OF DECEMBER 31, 2020 AND 2019

1.  GENERAL 

(1)  Summary of the parent company   

Woori Financial Group, Inc. (hereinafter referred to the “Company”) is primarily aimed at controlling 
subsidiaries that operate in the financial industry or those that are closely related to the financial industry through 
the ownership of shares and was established on January 11, 2019 under the Financial Holding Company Act 
through the comprehensive transfer with shareholders of Woori Bank, Woori FIS Co., Ltd., Woori Finance 
Research Institute Co., Ltd., Woori Credit Information Co., Ltd., Woori Fund Services Co., Ltd. and Woori 
Private Equity Asset Management Co. Ltd. The headquarters of the Company is located at 51, Sogong-ro, Jung-
gu, Seoul, Korea, and the capital is 3,611,338 million won as of December 31, 2020 while the Korea Deposit 
Insurance Corp. (“KDIC”), the Company’s largest shareholder, owns 124,604,797 shares (17.25%) of the 
Company’s stocks issued. The Company’s stocks were listed on the Korea Exchange on February 13, 2019, and 
its American Depository Shares (“ADS”) are also being traded as the underlying common stock on the New 
York Stock Exchange since the same date. 

The details of stock transfer from the Company and subsidiaries as of incorporation are as follows (Unit: 
Number of shares): 

Stock transfer company 

Woori Bank 
Woori FIS Co., Ltd. 
Woori Finance Research Institute Co., Ltd. 
Woori Credit Information Co., Ltd. 
Woori Fund Service Co., Ltd. 
Woori Private Equity Asset Management Co., Ltd. 

Total number of 
issued shares 

Exchange ratio 
per share 

676,000,000 
4,900,000 
600,000 
1,008,000 
2,000,000 
6,000,000 

1.0000000 
0.2999708 
0.1888165 
1.1037292 
0.4709031 
0.0877992 

Number of Parent 
company’s stocks 
676,000,000 
1,469,857 
113,289 
1,112,559 
941,806 
526,795 

As of August 1, 2019, the Company acquired a 73% interest in Woori Asset Management Co. (Formerly 
Tongyang Asset Management Corp.). The remaining payment was completed in August, 2019 after the request 
for the change of major shareholder was approved by the Financial Service Commission in July, 2019 and the 
Company gained 100% control of Woori Global Asset Management Co., Ltd. (formerly ABL Global Asset 
Management Co., Ltd), and added it as a consolidated subsidiary.   

The Company paid 598,391 million won in cash and 42,103,377 new shares of the parent company to acquire 
100% interest of Woori Card Co., Ltd. from its subsidiary Woori Bank on September 10, 2019. On the same 
date, the Company also acquired 59.8% interest of Woori Investment Bank Co., Ltd. from Woori Bank with 
392,795 million won in cash. 

As of December 30, 2019, the Company acquired 67.2% interests (excluding treasury stock, 51.0% when 
including treasury stock) in Woori Asset Trust Co. (formerly Kukje Asset Trust Co.) 

As of December 10, 2020, the Company acquired 76.8% interests (excluding treasury stock, 74% when 
including treasury stock) in Woori Financial Capital Co., Ltd. (formerly Aju Capital Co., Ltd.). 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2.  BASIS OF PREPARATION AND SIGNIFICANT ACCOUNTING POLICIES 

(1)  Basis of presentation 

The Company’s separate financial statements are prepared in accordance with Korean International Financial 
Reporting Standards (“K-IFRS”). Significant accounting policies applied in the preparation of the financial 
statements are described below. 

The Company is preparing its financial statements in accordance with the K-IFRS, and the separate financial 
statements are prepared in accordance with K-IFRS 1027 “Separate Financial Statements”. The financial 
statements of the parent, associate or joint venture represent the investment assets in a manner that is based on 
direct equity investments, not based on the reported performance and net assets of the investee. 

The financial statements are prepared at the end of each reporting period on the historical cost basis, except for 
certain non-current assets and financial assets that are either revalued or measured in fair value. Historical cost is 
generally measured at the fair value of consideration given to acquire assets. 

The financial statements of the Company were approved with adjustments as of March 5, 2021 after the initial 
approval for the issuance as of February 5, 2021, and are planned to be finalized at the shareholder’s meeting on 
March 26, 2021. 

1)  The new standards and interpretations introduced from the current term and the resulting changes in 

accounting policies are as follows:   

1.1  Amendments to K-IFRS 1103 Business Combination – Definition of a Business 

To consider the integration of the required activities and assets as a business, the amended definition of a 
business requires an acquisition to include an input and a substantive process that together significantly 
contribute to the ability to create outputs and excludes economic benefits from the lower costs. An entity 
can apply a concentration test, an optional test, where substantially all of the fair value of gross assets 
acquired is concentrated in a single asset or a group of similar assets, the assets acquired would not 
represent a business. The amendment does not have a significant impact on the financial statements. 

1.2  Amendments to K-IFRS 1001 Presentation of Financial Statements and K-IFRS 1008 Accounting 

policies, changes in accounting estimates and errors – Definition of Material   

The amendments clarify the explanation of the definition of material and amended K-IFRS 1001 and K-
IFRS 1008 in accordance with the clarified definitions. Materiality is assessed by reference to omission or 
misstatement of material information as well as effects of immaterial information, and to the nature of the 
users when determining the information to be disclosed by the Company. The amendment does not have a 
significant impact on the financial statements. 

1.3  Amendments to K-IFRS 1116 Lease – Practical expedient for COVID-19-Related Rent Exemption, 

Concessions, Suspension 

As a practical expedient, a lessee may elect not to assess whether a rent concession occurring as a direct 
consequence of the COVID-19 pandemic is a lease modification. A lessee that makes this election shall 
account for any change in lease payments resulting from the rent concession the same way it would account 
for the change applying this Standard if the change were not a lease modification.   

With implementation of K-IFRS 1116 Lease, the Company has changed accounting policy. The Company 
has adopted K-IFRS 1116 retrospectively, as permitted under the specific transitional provisions in the 
standard. There was no cumulative impact on the beginning balance of retained earnings as at January 1, 
2020 by retrospectively applying this standard, and the Company did not restate comparatives for the 2019 
reporting period.   

2)  The details of K-IFRS that have been issued and published as of the date of issue approval of the 
financial statements but have not yet reached the effective date, and which the Company has not 
applied at an earlier date are as follows: 

2.1  Amendments to K-IFRS 1103 'Business Combinations' - Citation of Conceptual Framework 

Although the definition of assets and liabilities to be recognised was amended to refer to the revised 
conceptual framework for financial reporting, it added exceptions to apply the IFRS for liabilities and 
contingent liabilities within the scope of IAS 1037 'Provisions, Contingent Liabilities and Contingent 
Assets' and IFRS 2121 'Levies' and clarified that contingent assets are not recognised at acquisition date. 
This amendment will be applied for annual periods beginning on or after January 1, 2022, and early 
application is permitted. We expect that the amendments to the Standard will have no significant impact on 
financial statements. 

2.2  Amendments to IAS 1037 'Provisions, Contingent Liabilities and Contingent Assets' - Loss-bearing 

When identifying a loss-bearing contract, it was clarified that the scope of the contract's implementation 
costs is the allocation of incremental costs for contract execution and other costs directly related to contract 
performance. This amendment will be applied for the fiscal year beginning on or after January 1, 2022, and 
early application is permitted. It is expected that the amendments to the Standard will have no significant 
impact on financial statements. 

2.3  Amendments to Korean IFRS 1016 Property, plant and equipment – Proceeds before intended use 

The amendments prohibit an entity from deducting from the cost of an item of property, plant and 
equipment any proceeds from selling items produced while the entity is preparing the asset for its intended 
use. Instead, the entity will recognize the proceeds from selling such items, and the costs of producing those 
items, in profit or loss. The amendments should be applied for annual periods beginning on or after January 
1, 2022, and earlier application is permitted. The Company does not expect that these amendments have a 
significant impact on the financial statements. 

2.4  Annual Improvements to K-IFRS 2018-2020 

K-IFRS Annual Improvements 2018-2020 apply for annual periods beginning on or after January 1,2022, 
and early application is permitted. We expect that the amendments to the Standard will have no significant 
impact on financial statements. 

-  K-IFRS 1101 'First Adoption of IFRS': Subsidiaries of first-time adopters 
-  K-IFRS 1109 'Financial Instruments': 10% test-related fees for the purpose of derecognising financial 

liabilities 

-  K-IFRS 1116 'Leases': Lease Incentives 
-  K-IFRS 1041 'Agriculture' : Measuring fair value 

2.5  Amendments to Korean IFRS 1001 Presentation of Financial Statements – Classification of Liabilities 

as Current or Non-current 

The amendments clarify that liabilities are classified as either current or non-current, depending on the 
substantive rights that exist at the end of the reporting period. Classification is unaffected by the likelihood 
that an entity will exercise right to defer settlement of the liability or the expectations of management. Also, 
the settlement of liability include the transfer of the entity's own equity instruments, however, it would be 
excluded if an option to settle them by the entity's own equity instruments if compound financial 
instruments is met the definition of equity instruments and recognized separately from the liability. The 
amendments should be applied for annual periods beginning on or after January 1, 2023, and earlier 
application is permitted. The Company does not expect that these amendments have a significant impact on 
the financial statements. 

The above enacted or amended standards will not have a significant impact on the Company. 

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(2) 

Investments in subsidiaries and associates in separate financial statements 

(5)  Cash and cash equivalents 

The Company selects and processes the cost method in accordance with K-IFRS 1027 for investments in 
subsidiaries, associates and jointly controlled entities, except for those classified as held for sale in accordance 
with K-IFRS 1105 ‘Non-current Assets Held for Sale and Discontinued Operations’. Dividends received from 
subsidiaries, associates and jointly controlled entities are recognized in profit or loss as dividend income when 
the right to receive dividends is established. 

(3)  Revenue recognition 

K-IFRS 1115 requires the recognition of revenues based on transaction price allocated to the performance 
obligation when or as the Company performs the obligation to the customer. Revenues other than those from 
contracts with customers, such as interest revenue, are measured through the effective interest rate method. 

1)  Revenues from contracts with customers 

The Company recognizes revenue when the Company satisfies a performance obligation by 
transferring a promised good or service to a customer. When a performance obligation is satisfied, the 
Company shall recognize as a revenue the amount of the transaction price that is allocated to that 
performance obligation. The transaction price is the amount of consideration to which the Company 
expects to be entitled in exchange for transferring promised goods or services to a customer, excluding 
amounts collected on behalf of third parties. The revenue recognized by these standards is fees and 
commissions income. 

2)  Revenues from sources other than contracts with customers 

Interest income on financial assets measured at FVTOCI and financial assets at amortized costs is 
measured using the effective interest method. 

The effective interest method is a method of calculating the amortized cost of debt securities (or group 
of financial assets) and of allocating the interest income over the expected life of the asset. The 
effective interest rate is the rate that exactly discounts estimated future cash flows to the instrument's 
initial total carrying amount over the expected period, or shorter if appropriate. Future cash flows 
include commissions and cost of reward points (limited to the primary component of effective interest 
rate) and other premiums or discounts that are paid or received between the contractual parties, and 
future cash flows exclude expected credit loss when calculating the effective interest rate. All 
contractual terms of a financial instrument are considered when estimating future cash flows. 

For purchased or originated credit-impaired financial assets, interest revenue is recognized by applying 
the credit-adjusted effective interest rate to the amortized cost of the financial asset from initial 
recognition. Even if the financial asset is no longer impaired in the subsequent periods due to credit 
improvement, the basis of interest revenue calculation is not changed from amortized cost to 
unamortized cost of the financial assets.   

3)  Dividend income 

Dividend income is recognized when the right to receive dividends as a shareholder is confirmed. 
Dividend income is recognized as an appropriate item of profit or loss in the statement of 
comprehensive income according to the classification of financial instruments. 

(4)  Accounting for foreign currencies 

The Company’s separate financial statements are presented in Korean Won, which is the functional currency of 
the Company. At the end of each reporting period, monetary assets and liabilities denominated in foreign 
currencies are translated to the functional currency at its prevailing exchange rates at the date. 

The Company is classifying cash on hand, demand deposits, interest-earning deposits with original maturities of 
up to three months on acquisition date, and highly liquid investments that are readily convertible to known 
amounts of cash and subject to an insignificant risk of changes in value as cash and cash equivalents. 

(6)  Financial assets and financial liabilities 

1)  Financial assets 

A regular way purchase or sale of financial assets is recognized or derecognized on the trade or 
settlement date. A regular way purchase or sale is a purchase or sale of a financial asset under a 
contract whose term requires delivery of the asset within the time frame established generally by 
regulation or convention in the marketplace concerned. 

On initial recognition, financial assets are classified into financial assets at FVTPL, financial assets at 
FVTOCI, and financial assets at amortized cost. 

a)  Business model 

The Company evaluates the way business is being managed, and the purpose of the business model for 
managing a financial asset best reflects the way information is provided to the management at its portfolio 
level. Such information considers the following: 

-  The accounting policies and purpose specified for the portfolio, and the actual operation of such 
policies. This includes strategy of the management focusing on the receipt of contractual interest 
revenue, maintaining a certain level of interest income, matching the duration of financial assets and 
the duration of corresponding liabilities to obtain the asset, and outflow or realization of expected cash 
flows from disposal of assets. 

-  The way the performance of a financial asset held under the business model is evaluated, and the way 

such evaluation is being reported to the management 

-  The risk affecting the performance of the business model (and financial assets held under the business 

model), and the way such risk is being managed 

-  The compensation plan for the management (e.g. whether the management is being compensated based 

- 

on the fair value of assets or based on contractual cash flows received) 
Frequency, amount, timing and reason for sale of financial assets in the past and forecast of future sale 
activities 

b)  Contractual cash flows 

The principal is defined to be the fair value of a financial asset at initial recognition. Interest is not only 
composed of consideration for the time value of money, consideration for the credit risk related to 
remaining principal at a certain period of time, and consideration for other cost (e.g. liquidity risk and cost 
of operation) and fundamental risk associated with lending, but also profit. 

When evaluating whether contractual cash flows are solely payments of principal and interests, the 
Company considers the contractual terms of the financial instrument. When a financial asset contains 
contractual conditions that modify the timing and amount of contractual cash flows, it is required to 
determine whether contractual cash flows that arise during the remaining life of the financial instrument 
due to such contractual condition are solely payments of principal and interest. The Company considers the 
following elements when evaluating the above: 

-  Conditions that lead to modification of timing or amount of cash flows 
-  Contractual terms that adjust contractual nominal interest, including floating rate features 
-  Early payment features and maturity extension features 
-  Contractual terms that limit the Company’s claim on cash flows arising from certain assets (e.g. non-

recourse feature) 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1.1  Financial assets at FVTPL 

1.3  Financial assets at amortized cost 

The Company is classifying those financial assets that are not classified as either financial assets at 
amortized cost or financial assets at FVTOCI, and those designated to be measured at FVTPL, as financial 
assets at FVTPL. Financial assets at FVTPL are measured at fair value, and related profit or loss is 
recognized in net income. Transaction costs related to acquisition at initial recognition is recognized in net 
income immediately upon its occurrence. 

It is possible to designate a financial asset as financial asset at FVTPL if at initial recognition: (a) it is 
possible to remove or significantly reduce recognition or measurement mismatch that may otherwise have 
occurred if not for its designation as financial asset at FVTPL; (b) the financial asset forms part of the 
Company’s financial instrument group (A group composed of a combination of financial asset or liability), 
is measured at fair value and is being evaluated for its performance, and such information is provided 
internally; and (c) the financial asset is part of a contract that contains one or more of embedded 
derivatives, and is a hybrid contract in which designation as financial asset at FVTPL is allowed under K-
IFRS 1109 ‘Financial Instruments’. However, the designation is irrevocable. 

1.2  Financial assets at FVTOCI 

When financial assets are held under a business model whose objective is achieved by both collecting 
contractual cash flows and selling financial assets, and when contractual cash flows from such financial 
assets are solely payments of principal and interest, the financial assets are classified as financial assets at 
FVTOCI. Also, for investments in equity instruments that are not held for short-term trade, an irrevocable 
election is available at initial recognition to present subsequent changes in fair value as other 
comprehensive income. 

At initial recognition, financial assets at FVTOCI is measured at its fair value plus any direct transaction 
cost and is subsequently measured in fair value. However, for equity instruments that do not have a 
quotation in an active market and in which fair value cannot be measured reliably, they are measured at 
cost. The changes in fair value except for profit or loss items such as impairment losses (reversals), interest 
revenue calculated by using effective interest method, and foreign exchange gain or loss, and related 
income tax effects are recognized as other comprehensive income until the asset’s disposal. Upon 
derecognition, the accumulated other comprehensive income is reclassified from equity to net income for 
FVTOCI (debt instrument), and reclassified within the equity for FVTOCI (equity instruments) 

When financial assets are held under a business model whose objective is to hold financial assets in order to 
collect contractual cash flows, and when contractual cash flows from such financial assets are solely 
payments of principal and interest, the financial assets are classified as financial assets at amortized cost. At 
initial recognition, financial assets at amortized cost are recognized at fair value plus any direct transaction 
cost. Financial assets at amortized cost is presented at amortized cost using effective interest method, less 
any loss allowance. 

2)  Financial liabilities 

At initial recognition, financial liabilities are classified into either financial liabilities at FVTPL or 
financial liabilities at amortized cost. 

Financial liabilities are usually classified as financial liabilities at FVTPL when they are acquired with 
a purpose to repurchase them within a short period of time, when they are part of a certain financial 
instrument portfolio that is actually and recently being managed with a purpose of short-term profit and 
joint management by the Company at initial recognition, and when they are derivatives that do not 
qualify as hedging instruments. Financial liabilities at FVTPL are measured at fair value plus direct 
transaction cost at initial recognition and are subsequently measured at fair value. Profit or loss arising 
from financial liabilities at FVTPL is recognized in net income when occurred. 

It is possible to designate a financial liability as financial liability at FVTPL if at initial recognition: (a) 
it is possible to remove or significantly reduce recognition or measurement mismatch that may 
otherwise have occurred if not for its designation as financial liability at FVTPL; (b) the financial 
liability forms part of the Company’s financial instrument group (a group composed of a combination 
of financial asset or liability) according to the Company’s documented risk management or investment 
strategy, is measured at fair value and is being evaluated for its performance, and such information is 
provided internally; and (c) the financial liability is part of a contract that contains one or more of 
embedded derivatives, and is a hybrid contract in which designation as financial liability at FVTPL is 
allowed under K-IFRS 1109 ‘Financial Instruments’. 

Financial liabilities designated as at FVTPL are initially recognized at fair value, with any direct 
transaction cost recognized in profit or loss, and are subsequently measured at fair value. Any profit or 
loss from financial liabilities at FVTPL are recognized in profit or loss. 

Financial liabilities not classified as financial liabilities at FVTPL are measured at amortized cost. The 
Company is classifying liabilities such as borrowings etc. as financial liabilities at amortized cost. 

3)  Reclassification 

Financial assets are not reclassified after initial recognition unless the Company modifies the business 
model used to manage financial assets. When the Company modifies the business model used to 
manage financial assets, all affected financial assets are reclassified on the first day of the first 
reporting period after the modification. 

4)  Derecognition 

Financial assets are derecognized when contractual rights to cash flows from the financial assets are 
expired, or when substantially all of risk and reward for holding financial assets is transferred to 
another entity as a result of a sale of financial assets. If the Company does not have and does not 
transfer substantially all of the risk and reward of holding financial assets with control of the 
transferred financial assets retained, the Company recognizes financial assets to the extent of its 
continuing involvement. If the Company holds substantially all the risk and reward of holding a 
financial asset, it continues to recognize that asset and proceeds are accounted for as collateralized 
borrowings. 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
When a financial asset is fully derecognized, the difference between the book value and the sum of 
proceeds and accumulated other comprehensive income is recognized as profit or loss in case of 
FVTOCI (debt instruments), and as retained earnings for FVTOCI (equity instruments). 

In cases when a financial asset is not fully derecognized, the Company allocates the book value into 
amounts retained in the books and removed from the books, based on the relative fair value of each 
portion at the date of sale, and based on the degree of continuing involvement. For the derecognized 
portion of the financial assets, the difference between its book value and the sum of proceeds and the 
portion of accumulated other comprehensive income attributable to that portion will be recognized in 
profit or loss in case of debt instruments and recognized in retained earnings in case of equity 
instruments. The accumulated other comprehensive income is distributed to the portion of book value 
retained in the books, and to the portion of book value removed from the books. 

The Company derecognizes financial liabilities only when, the Company’s obligations are discharged, 
cancelled or have expired. The difference between the carrying amount of the financial liability 
derecognized and the consideration paid and payable is recognized in profit or loss.   

When the Company exchanges with the existing lender one debt instrument into another one with the 
substantially different terms, such exchange is accounted for as an extinguishment of the original 
financial liability and the recognition of a new financial liability. Similarly, the Company accounts for 
substantial modification of terms of an existing liability or part of it as an extinguishment of the 
original financial liability and the recognition of a new liability. It is assumed that the terms are 
substantially different if the discounted present value of the cash flows under the new terms, including 
any fees paid net of any fees received and discounted using the original effective rate is at least 10 
percent different from the discounted present value of the remaining cash flows of the original financial 
liability. 

5)  Fair value of financial instruments 

Financial assets at FVTPL and financial assets at FVTOCI are measured and presented in financial 
statements at their fair values, and all derivatives are also subject to fair value measurement. 

Fair value is defined as the price that would be received to exchange an asset or paid to transfer a 
liability in a recent transaction between independent parties that are reasonable and willing. Fair value 
is the transaction price of identical financial assets or financial liabilities generated in an active market. 
An active market is a market where trade volume is sufficient and objective price information is 
available due to the fact that bid and ask price differences are small.   

When trade volume of a financial instrument is low, when transaction prices within the market show 
large differences among them, or when it cannot be concluded that a financial instrument is being 
traded within an active market due to disclosures being extremely limited, fair value is measured using 
valuation techniques based on alternative market information or using internal valuation techniques 
based on general and observable information obtained from objective sources. Market information 
includes maturity and characteristics, duration, similar yield curve, and variability measurement of 
financial instruments of similar nature. Fair value amount contains unique assumptions on each entity 
(the Company concluded that it is using assumptions applied in valuing financial instruments in the 
market, or risk-adjusted assumptions in case marketability does not exist). 
The market approach and income approach, which are valuation techniques used to estimate the fair 
value of financial instruments, both require significant judgment. Market approach measures fair value 
using either a recent transaction price that includes the financial instrument, or observable information 
on comparable firm or assets. Income approach measures fair value through discounting future cash 
flows with a discount rate reflecting market expectations, and revenue, operating income, depreciation, 
capital expenditures, income tax, working capital and estimated residual value of financial investments 
are being considered when deriving future cash flows. Valuation techniques such as the above include 
estimates based on the financial instruments’ complexity and usefulness of observable information in 
the market. 

6)  Expected credit losses on financial assets 

The Company recognizes loss allowance on expected credit losses for the following assets: 

- 
Financial assets at amortized cost 
-  Debt instruments measured at FVTOCI 
-  Contract assets as defined by K-IFRS 1115 

Expected credit losses are weighted-average value of a range of possible results, considering the time value 
of money, and are measured by incorporating information on past events, current conditions and forecasts 
of future economic conditions that are available without undue cost or effort at the reporting date. 
The methods to measure expected credit losses are classified into following three categories in accordance 
with K-IFRS: 

-  General approach: Financial assets that does not belong to below two models and unused loan 

- 

commitments 
Simplified approach: When financial assets are either trade receivables, contract assets or lease 
receivables 

-  Credit impairment model: Purchased or originated credit-impaired financial assets 

The measurement of loss allowance under general approach is differentiated depending on whether the 
credit risk has increased significantly after initial recognition. That is, loss allowance is measured based on 
12-month expected credit loss when the credit risk has not increased significantly after initial recognition, 
while loss allowance is measured at lifetime expected credit loss when credit risk has increased 
significantly. Lifetime is the expected remaining life of the financial instrument up to the maturity date of 
the contract. 

The measurement of loss allowance under simplified approach is always based on lifetime expected credit 
loss, and loss allowance under credit impairment model is measured as the cumulative change in lifetime 
expected credit loss since initial recognition. 

a)  Measurement of expected credit losses on financial asset at amortized cost 

The expected credit losses on financial assets at amortized cost is measured by the difference between the 
contractual cash flows during the period and the present value of expected cash flows. Expected cash inflows 
are computed for individually significant financial assets in order to calculate expected credit losses. 

When financial assets that are not individually significant, they are included in a group of financial assets 
with similar credit risk characteristics and expected credit losses of the Company are calculated collectively. 

Expected  credit  losses  are  deducted  through  loss  allowance  account,  and  when  the  financial  asset  is 
determined  to  be  uncollectible,  the  loss  allowance  is  written  off  from  the  books  along  with  the  related 
financial asset. 

b)  Measurement of expected credit losses on financial asset at FVTOCI 

The measurement method of expected credit loss is identical to financial asset at amortized cost, but changes 
in the allowance is recognized in other comprehensive income. When financial assets at FVTOCI is disposed 
or repaid, the related allowance is reclassified from accumulated other comprehensive income to net income. 

(7)  Offsetting financial instruments 

Financial assets and liabilities are presented as a net amount in the statements of financial position when the 
Company has an enforceable legal right and an intention to settle on a net basis or to realize an asset and settle 
the liability simultaneously. 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(8)  Premises and equipment 

(11)  Derivative instruments 

Premises and equipment are stated at cost less accumulated depreciation and accumulated impairment losses. 
The cost of an item of premises and equipment is expenditures directly attributable to their purchase or 
construction, which includes any cost directly attributable to bringing the asset to the location and condition 
necessary for it to be capable of operating in the manner intended by management. It also includes the initial 
estimate of costs of dismantling and removing the item and restoring the site on which it is located.   

Subsequent costs are recognized in the carrying amount of an asset or as a separate asset (if appropriate) if it is 
probable that future economic benefit associated with the assets will flow into the Company and the cost of an 
asset can be measured reliably. Routine maintenance and repairs are expensed as incurred.   

While land is not depreciated, for all other premises and equipment, depreciation is charged to net income on a 
straight-line basis by applying the following estimated economic useful lives on the amount of cost or revalued 
amount less residual value. 

Leasehold Improvement 
Equipment and Vehicles 

Useful life 
5 years 
5 years 

The Company reassesses the depreciation method, the estimated useful lives and residual values of premises and 
equipment at the end of each reporting period. If changes in the estimates are deemed appropriate, the changes 
are accounted for as a change in an accounting estimate. When there is an indicator of impairment and the 
carrying amount of a premises and equipment item exceeds the estimated recoverable amount, the carrying 
amount of such asset is reduced to the recoverable amount. 

(9) 

Intangible assets and goodwill 

The Company is recognizing intangible assets measured at the manufacturing cost or acquisition cost plus 
additional incidental expenses less accumulated amortization and accumulated impairment losses. The 
Company’s intangible asset are amortized over the following economic lives using the straight-line method. The 
estimated useful life and amortization method are reviewed at the end of each reporting period. The estimated 
useful life and amortization method of intangible assets with a finite useful life are reviewed at the end of each 
reporting period. The estimated useful life and amortization method of intangible assets with an indefinite useful 
life are reviewed at the end of each reporting period to ensure that the asset has an indefinite useful life. If 
changes in the estimates are deemed appropriate, the changes are accounted for as a change in an accounting 
estimate. 

Software 
Development cost 

Useful life 
1~5 years 
5 years   

In addition, when an indicator that intangible assets are impaired is noted, and the carrying amount of the asset 
exceeds the estimated recoverable amount of the asset, the carrying amount of the asset is reduced to its 
recoverable amount immediately. 

(10)  Impairment of non-monetary assets 

Intangible assets with indefinite useful lives or intangible assets that are not yet available for use are tested for 
impairment annually, regardless of whether or not there is any indication of impairment. All other assets are 
tested for impairment by estimating the recoverable amount when there is an objective indication that the 
carrying amount may not be recoverable. Recoverable amount is the higher of value in use or net fair value, less 
costs to sell. If the recoverable amount of an asset is estimated to be less than its carrying amount, the carrying 
amount of the asset is reduced to its recoverable amount and such impairment loss is recognized immediately in 
net income. 

Derivative instruments are classified as forwards, futures, options, and swaps depending on the types of 
transactions, and are classified as either trading or hedging at the point of transaction based on its purpose. 

Derivatives are initially recognized at the fair value of the contract date and are subsequently measured at the fair 
value of the end of each reporting period. The resulting gain or loss is recognized in net income immediately 
unless the derivative is designated and effective as a hedging instrument. If derivatives have been designated as 
hedging instruments and it is effective, the recognition point of gain or loss depends on the characteristics of the 
hedging relationship. 

Derivatives with a positive fair value(+) are recognized as financial assets, and derivatives with a negative fair 
value(-) are recognized as financial liabilities. Derivatives in financial statements are not offset unless they have 
a legally enforceable right to set-off or intend to set-off. 

(12)  Provisions 

The Company recognizes provision if (a) it has present or contractual obligations as a result of the past event, (b) 
it is probable that an outflow of resources will be required to settle the obligation and (c) the amount of the 
obligation is reliably estimated. Provision is not recognized for the future operating losses. 

The Company recognizes the expenses incurred in recovering the leased asset to its original state, under the 
terms of the lease, as a provision at the commencement date of lease or at a specific period of time when the 
asset is liable as a result of its use. The provision is measured as the best estimate of the expenditure required to 
recover the asset and is regularly reviewed and adapted to the new circumstances. 

Where there are a number of similar obligations, the probability that an outflow will be required in settlement is 
determined by considering the obligations as a whole. Although the likelihood of outflow for any one item may 
be small, if it is probable that some outflow of resources will be needed to settle the obligations as a whole, a 
provision is recognized.   

The balance of provisions is reviewed at the end of each reporting period and adjusted to reflect the best estimate 
as of the end of the reporting period.  

(13)  Equity instruments issued by the Company 

1)  Capital and compound financial instruments 

The Company classifies a financial instrument that it issues as a financial liability or an equity 
instrument in accordance with the substance of the contractual arrangement. A financial liability is a 
contractual obligation to deliver cash or another financial asset to another entity. An equity instrument 
is any contract that evidences a residual interest in the assets of an entity after deducting all of its 
liabilities. The compound financial instruments issued by the Company are financial instruments which 
are neither a financial liability nor an equity instrument as they were designed to contain both equity 
and debt elements. 

If the Company reacquires its own equity instruments, the consideration paid including the direct 
transaction costs (net of income tax expense) are presented as a deduction from total equity until such 
instruments are retired or reissued. When these instruments are reissued, the consideration received (net 
of direct transaction costs) is included in the shareholder’s equity. 

2)  Hybrid securities 

In case of hybrid securities that have the unconditional right to avoid contractual obligations, such as to 
deliver cash or other financial assets related to financial instruments, they are classifies as equity 
instruments and presented as part of equity. 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(14)  Employee benefits and pensions 

The Company recognizes the undiscounted amount of short-term employee benefits expected to be paid in 
exchange for the services rendered by the employees. Also, the Company recognizes expenses and liabilities in 
the case of accumulating compensated absences when the employees render services that entitle their right to 
future compensated absences. Similarly, the Company recognizes expenses and liabilities for customary profit 
distribution or bonuses when the employees render services, even though the Company does not have legal 
obligation to do so because it can be construed as constructive obligation. 

The Company is operating defined benefit plans. For defined benefit plans, the defined benefit liability is 
calculated through an actuarial assessment using the projected unit credit method every end of the reporting 
period, conducted by professional actuaries. Remeasurement, comprising actuarial gains and losses, the return on 
plan assets (excluding interest), and the effect of the changes to the asset ceiling (if applicable) is reflected 
immediately in the separate statement of financial position with a charge or credit recognized in other 
comprehensive income in the period in which they occur. 

Remeasurement recognized in the statement of comprehensive income is not reclassified to profit or loss in the 
subsequent periods. Past service cost is recognized in profit or loss in the period of a plan amendment. Net 
interest is calculated by applying the discount rate at the beginning of the period to the net defined benefit 
liability or asset. Defined benefit costs are composed of service cost (including current service cost and past 
service cost, as well as gains and losses on curtailments and settlements), net interest expense (income) and 
remeasurement. 

The Company presents the service cost and net interest expense (income) components in profit or loss, and the 
remeasurement component in other comprehensive income. Curtailment gains and losses are accounted for as 
past service costs. 

The retirement benefit obligation recognized in the separate statement of financial position represents the actual 
deficit or surplus in the Company’s defined benefit plans. Any surplus resulting from this calculation is 
recognized as an asset limited to the present value of any economic benefits available in the form of refunds 
from the plans or reductions in future contributions to the plans. 

Liabilities for termination benefits are recognized at the earlier of either 1) the date when the Company is no 
longer able to cancel its proposal for termination benefits or 2) the date when the Company has recognized the 
cost of restructuring that accompanies the payment of termination benefits.   

(15)  Income taxes 

Income tax expense is composed of current tax and deferred tax. That is, income tax expense is composed of 
taxes payable or refundable during the period and deferred taxes calculated by applying asset-liability method to 
taxable and deductible temporary differences arising from operating loss and tax credit carryforwards. 
Temporary differences are the differences between the carrying values of assets and liabilities for financial 
reporting purposes and their tax bases. Deferred income tax benefit or expense is recognized for the change in 
deferred tax assets or liabilities. Deferred tax assets and liabilities are measured as of the reporting date using the 
enacted or substantively enacted tax rates expected to apply in the period in which the liability is settled or asset 
realized. Deferred tax assets, including the carryforwards of unused tax losses, are recognized to the extent it is 
probable that the deferred tax assets will be realized. 

The Company, as a consolidation group for its wholly-owned subsidiaries applies consolidated tax return 
approach, in which the Company and its subsidiaries are consolidated into a single tax base and tax amount. The 
Company determined whether temporary differences are realizable by considering the Company and each 
subsidiary’s future taxable income. For the changes in deferred income tax asset (liability), the Company 
recognized income tax expense (benefit), excluding the amounts that are directly adjusted from equity. Also, as 
the Company became the consolidation entity for tax filings and tax returns, it recognized the total amount of 
income tax payables as liabilities and individual tax amounts to be received from each of its wholly-owned 
subsidiaries as receivables. 

Deferred income tax assets and liabilities are offset if, and only if, the Company has a legally enforceable right to 
offset current tax assets against current tax liabilities, and the deferred tax assets and liabilities relate to income 
taxes levied by the same taxation authority or when the entity intends to settle current tax liabilities and assets on 
a net basis with different taxable entities. 

The carrying amount of deferred tax assets is reviewed at the end of each reporting period and reduced to the 
extent it is no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be 
recovered.   

Deferred tax assets or liabilities are not recognized if they arise from the initial recognition (other than in a 
business combination) of other assets and liabilities in a transaction that affects neither the taxable profit nor the 
accounting profit.   

Current and deferred taxes are recognized in profit or loss, except when they relate to items that are recognized 
in other comprehensive income or directly in equity or when it arises from business combination. 

The tax uncertainty arises from the compensation claim filed by the Company, and refund litigation for the 
amount of tax levied by the tax authority due to differences in tax law analysis. In response, the Company paid 
taxes in accordance with K-IFRS 2123 due to the tax authority’s claim, but recognized as a corporate tax asset if 
it is highly probable of a refund in the future. In addition, the Company appropriately estimates and reflects the 
amount of corporate tax liabilities based on the analysis of corporate tax laws and the evaluation of many factors, 
including past experiences. 

(16)  Earnings per share (“EPS”) 

Basic EPS is a calculation of net income per each common stock. It is calculated by dividing net income 
attributable to ordinary shareholders by the weighted-average number of common shares outstanding. Diluted 
EPS is calculated by adjusting the earnings and number of shares for the effects of all dilutive potential common 
shares. 

(17)  Share-based payments 

For cash-settled share-based payment transactions that provide cash in return for the goods or services received, 
the Company measures the goods or services received, and the corresponding liability at the fair value and 
recognizes as employee benefit expenses and liabilities during the vesting period. 

The fair value of the liability is remeasured at the end of each reporting period and the settlement date until the 
liability is settled, and changes in fair value are recognized as employee benefits. 

(18)  Leases 

1)  The Company determines whether the contract is, or contains, a lease at the date of initial application. 
A contract is or contains a lease if the right to control the use of an identified asset is transferred in 
exchange for the consideration received for a period of time. In determining whether a contract 
transfers control of the use of the identified asset, the Company uses the definition of lease in K-IFRS 
1116. 

2)  Lessee 

At the commencement date, the Company recognizes a right-of-use asset and a lease liability. The 
right-of-use asset is initially measured at cost, which comprises the amount of the initial measurement 
of the lease liability, lease payments made at or before the commencement date (less any lease 
incentives received), initial direct costs, and an estimate of costs to be incurred by the lessee in 
dismantling and removing the underlying asset, restoring the site on which it is located. 

The right-of-use asset is subsequently depreciated on a straight-line basis from the commencement date 
to the end of the lease term. However, if the lease transfers ownership of the underlying asset to the 
lessee by the end of the lease term or if the cost of the right-of-use asset reflects that the lessee will 
exercise a purchase option, the lessee depreciates the right-of-use asset same as a fixed asset from the 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
commencement date to the end of the useful life of the underlying asset. The right-of-use asset may be 
reduced by an impairment of the underlying asset or adjusted by remeasurement of the lease liability. 

operations in various forms both domestically and internationally. The Company will continue to evaluate future 
prospects related to the duration of COVID-19's economic impact and the government's policies. 

At the commencement date, a lease liability is measured at the present value of the lease payments that 
are not paid at that date. The lease payments are discounted using the interest rate implicit in the lease, 
if the rate can be readily determined. If the rate cannot be readily determined, the Company’s 
incremental borrowing rate can be used. Generally, the Company uses incremental borrowing rate as a 
discount rate. 

The Company makes adjustments to reflect the terms of the lease and the characteristics of the lease 
asset in interest rates obtained from external financial information, and calculates the incremental 
borrowing rate. 

The lease payments included in the measurement of the lease liability comprise the following: 

Fixed payments (including in-substance fixed payments) 

- 
-  Variable lease payments that depend on an index (or a rate), initially measured using the index or 

rate as at the commencement date 

-  Amounts expected to be payable by the lessee under residual value guarantees 
-  The exercise price of a purchase option if the lessee is reasonably certain to exercise that option, 
lease payments of the extended period if the lessee is reasonably certain to exercise extension 
option, and payments of penalties for terminating the lease, if the lease term reflects the lessee 
exercising an option to terminate the lease 

A lease liability is subsequently measured by increasing the carrying amount to reflect interest rate on 
the lease liability and reducing the carrying amount to reflect the lease payments made. A lease liability 
is remeasured when future lease payments change, depending on the changes in an index or a rate, 
change in amounts expected to be payable due to residual value guarantees, assessment of whether the 
Company is reasonably certain to exercise the purchase option and extension option, the Company is 
not reasonably certain to exercise the termination options. 

When lease liability is remeasured, the related right-of-use asset is adjusted and if the carrying amount 
of the right-of-use asset decreases to zero, the remeasurement amount is recognized in profit or loss. 

A Company’s judgment is used when determining the lease term for some contracts that contain 
extension options. The assessment on whether the Company is reasonably certain to exercise the 
extension option could affect the lease term, and therefore, the lease liability and the right-of-use asset 
could be significantly affected. 

The Company reevaluates the lease term when the option is exercised (or not exercised) or the 
Company is liable to exercise (or not exercise) the option. Company will change its judgment only 
when significant events occur that affect the lessee's control and the determination of the lease term, or 
there is a significant change in the circumstances.   

In the statement of financial position, the Company classified the right-of-use assets that do not meet 
the definition of investment property as ‘premises and equipment’ and the lease liabilities as ‘other 
financial liabilities.’ 

The Company has chosen a practical expedient that does not recognize the right-of-use asset and lease 
liabilities for short-term leases with a lease term less than 12 months and leases for which the 
underlying asset is of low value. The Company recognizes the lease payments associated with those 
leases as an expense on a straight-line basis over the lease term. 

3.  SIGNIFICANT ACCOUNTING ESTIMATES AND ASSUMPTIONS 

The significant accounting estimates and assumptions are continuously being evaluated based on numerous 
factors including historical experiences and expectations of future events considered to be reasonably possible. 
Actual results can differ from those estimates based on such definitions. The accounting estimates and 
assumptions that contain significant risk of materially changing current book values of assets and liabilities in 
the next accounting periods are as follows: 

(1)  Income taxes 

The Company has recognized current and deferred taxes based on best estimates of expected future income tax 
effect arising from the Company’s operations until the end of the current reporting period. However, actual tax 
payment may not be identical to the related assets and/or liabilities already recognized, and these differences 
may affect current taxes and deferred tax assets/liabilities at the time when income tax effects are finalized. 
Deferred tax assets relating to tax losses carried forward and deductible temporary differences are recognized 
only to the extent that it is probable that future taxable profit will be available against which the tax losses 
carried forward and the deductible temporary differences can be utilized. In this case the Company’s evaluation 
considers various factors such as estimated future taxable profit based on forecasted operating results, which are 
based on historical financial performance. The Company is reviewing the book value of deferred tax assets every 
end of the reporting period and in the event that the possibility of earning future taxable income changes, the 
deferred tax assets are adjusted up to taxable income sufficient to use deductible temporary differences. 

(2)  Valuation of financial instruments 

Financial assets at FVTPL and FVTOCI are recognized in the separate financial statements at fair value. All 
derivatives are measured at fair value. Valuation techniques are required in order to determine fair values of 
financial instruments where observable market prices do not exist. Financial instruments that are not actively 
traded and have low price transparency will have less objective fair value and require broad judgment in 
liquidity, concentration, uncertainty in market factors and assumption in price determination and other risks. 

As described in Note 2, (6) 5), ‘Fair value of financial instruments’, when valuation techniques are used to 
determine the fair value of a financial instrument, various general techniques are used, and various types of 
assumptions and variables are incorporated during the process. 

(3)  Impairment of financial instruments 

KIFRS 1109 requires entities to measure loss allowance equal to 12-month expected credit losses or lifetime 
expected credit losses after classifying financial assets into one of the three stages, which depends on the degree 
of increase in credit risk after their initial recognition. 

Allowance for 
expected credit 
losses 

Stage 1 
Credit risk has not significantly 
increased since initial recognition(*) 
Expected 12-month credit losses: 
Expected credit losses due to possible 
defaults on financial instruments 
within a 12-month period from the 
end of reporting period. 

Stage 2 
Credit risk has significantly 
increased since initial recognition 

Stage 3 
Credit has been 
impaired 

Expected lifetime credit losses: 
Expected credit losses from all possible defaults 
during the expected lifetime of the financial 
instruments. 

(*) Credit risk may be considered to not have been significantly increased when credit risk is low at the end of reporting 

period. 

The Company has estimated the allowance for credit losses based on reasonable and supportable information that 
was available without undue cost or effort at the reporting date about past events, current conditions and 
forecasts of future economic conditions. 

The outbreak of COVID-19 in 2020 has had a significant impact on the global economy including Korea. 
Financial and economic shocks may have negative impacts on the Company’s financial condition and results of 

(4)  Defined benefit plan 

144

- 23 - 

- 24 - 

145

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Company operates a defined benefit pension plan. Defined benefit obligation is calculated at every end of 
the reporting period by performing actuarial valuation, and estimation of assumptions such as discount rate, 
expected wage growth rate and mortality rate is required to perform such actuarial valuation. The defined benefit 
plan, due to its long-term nature, contains significant uncertainties in its estimates. 

4.  RISK MANAGEMENT 

The Company is exposed to various risks that may arise from its operating activities and credit risk, market risk 
and liquidity risk are the main types of risks. In order to manage such risks, the Risk Management Committee 
analyzes, assesses, and establishes risk management standards, including policies, guidelines, management 
systems and decision-making to ensure sound management of the Company. 

The Risk Management Committee, Chief Risk Officer (“CRO”) and the Risk Management Department are 
operated as risk management organizations. The board of directors operates the Risk Management Committee, 
composed of nonexecutive directors for professional risk management. The Risk Management Committee 
performs as the top decision-making body for risk management by establishing fundamental risk management 
policies that are consistent with the Company’s management strategy and by determining the Company’s 
acceptable level of risk. 

CRO assists the Risk Management Committee and operates the Company Risk Management Council, which is 
composed of the risk management managers of the subsidiaries, to periodically check and improve the external 
environment and the Company’s risk burden. The Risk Management Department which is independently 
structured, controls the risk management matter of the Company and reports key risks and assists decision-
making. 

(1)  Credit risk 

Credit risk represents the possibility of financial losses incurred when the counterparty fails to fulfill its 
contractual obligations. The goal of credit risk management is to maintain the Company’s credit risk exposure to 
a permissible degree and to optimize its rate of return considering such credit risk. 

1)  Credit risk management 

The Company measures expected loss on assets subject to credit risk management and uses it as a 
management indicator. 

2)  Maximum exposure 

The maximum exposure to credit risk is as follows (Unit: Korean Won in millions): 

Loans and other financial assets 

at amortized cost (*) 

  Banks 
  Corporates 

Financial assets at FVTPL 

Total 

Sub-total 
  Derivative assets 

(*) Cash and cash equivalents are not included. 

a)  Credit risk exposure by geographical areas 

  December 31, 2020 
598,398 
20,719 
619,117 
7,247 
626,364 

  December 31, 2019 
1,228,918 
40,285 
1,269,203 
9,434 
1,278,637 

The following tables analyze credit risk exposure by geographical areas (Unit: Korean Won in millions): 

Loans and other financial assets at amortized cost 

146

- 25 - 

  December 31, 2020 
Korea 

  December 31, 2019 
Korea 

619,117 

1,269,203 

Financial assets at FVTPL 

Total 

b)  Credit risk exposure by industries 

  December 31, 2020 
Korea 

  December 31, 2019 
Korea 

7,247 
626,364 

9,434 
1,278,637 

The following tables analyze credit risk exposure by industries, which are finance and insurance, and others 
in accordance with the Korea Standard Industrial Classification Code as of December 31, 2020 and 
December 31, 2019 (Unit: Korean Won in millions): 

Loans and other financial assets at amortized cost 
Financial assets at FVPTL 

Total 

Loans and other financial assets at amortized cost 
Financial assets at FVPTL 

Total 

3)  Credit risk exposure 

December 31, 2020 

Finance and 
insurance 

617,024 
7,247 
624,271 

Others 

2,093 
- 
2,093 

Total 
619,117 
7,247 
626,364 

December 31, 2019 

Finance and 
insurance 

1,267,228 
9,434 
1,276,662 

Others 

1,975 
- 
1,975 

Total 
  1,269,203 
9,434 
  1,278,637 

The maximum exposure to credit risk by asset quality, except for financial assets at FVTPL as of December 
31, 2020 and December 31, 2019 is as follows (Unit: Korean Won in millions): 

December 31, 2020 

Stage 1 

Stage 2 

Above 
appropriate 
credit rating 
(*1) 

Less than a 
limited 
credit rating 
(*3) 

Above 
appropriate 
credit 
rating (*2)   

Less than a 
limited credit 
rating 
(*3) 

Stage 3 

Total 

Loss 
allowance 

Total, net 

619,264   
598,545   
20,719   
20,719   
619,264   

- 
- 
- 
- 
- 

-   
-   
-   
-   
-   

- 
- 
- 
- 
- 

- 
- 
- 
- 
- 

619,264 
598,545 
20,719 
20,719 
619,264 

(147) 
(147) 
- 
- 
(147) 

619,117 
598,398 
20,719 
20,719 
619,117 

Financial assets 

Loans and other financial 
assets at amortized cost   

Banks 
Corporates 

General business 
Total 

(*1) Credit grade of corporates are AAA ~ BBB. 
(*2) Credit grade of corporates are A- ~ BBB. 
(*3) Credit grade of corporates are BBB- ~ C.   

Financial assets 

Loans and other financial 
assets at amortized cost   

Banks 
Corporates 

General business 
Total 

December 31, 2019 

Stage 1 

Stage 2 

Above 
appropriate 
credit rating 
(*1) 

Less than a 
limited 
credit rating 
(*3) 

Above 
appropriate 
credit 
rating (*2)   

Less than a 
limited credit 
rating 
(*3) 

Stage 3 

Total 

Loss 
allowance 

Total, net 

1,269,466   
1,229,181   
40,285   
40,285   
1,269,466   

- 
- 
- 
- 
- 

-   
-   
-   
-   
-   

- 26 - 

- 
- 
- 
- 
- 

- 
- 
- 
- 
- 

1,269,466 
1,229,181 
40,285 
40,285 
1,269,466 

(263) 
(263) 
- 
- 
(263) 

1,269,203 
1,228,918 
40,285 
40,285 
1,269,203 

147

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(*1) Credit grade of corporates are AAA ~ BBB. 
(*2) Credit grade of corporates are A- ~ BBB. 
(*3) Credit grade of corporates are BBB- ~ C.   

(2) 

  Market risk 

Market risk is the possible risk of loss arising from trading position and non-trading position as a result of the 
volatility of market factors such as interest rates, stock prices and foreign exchange rates, and the Company’s 
main market risk is interest rate risk. 

The Company estimates and manages risks related to changes in interest rate due to the difference in the 
maturities of interest-bearing assets and liabilities and discrepancies in the terms of interest rates. Cash flows 
(both principal and interest), interest bearing assets and liabilities, presented by each re-pricing date, are as 
follows (Unit: Korean Won in millions): 

December 31, 2020 

Within 3 
months 
(*1) 

4 to 6 
months 

7 to 9 
months 

10 to 12 
months 

1 to 5 
years 

Over 5   
years 

Total 

Asset: 

Loans and other 

financial assets at 
amortized cost (*1) 

Financial assets at 
FVTOCI (*2) 
Sub-total 

Liability: 

Debentures 

Asset: 

Loans and other 
financial assets at 
amortized cost (*1) 

Liability: 

Debentures 

469,756   

-   
469,756   

-   

-   
-   

-   

-   
-   

-   

-   
-   

- 

- 
- 

-   

469,756 

  149,614   
  149,614   

149,614 
619,370 

6,100   

6,100 

6,100 

6,100 

  292,074 

  1,027,917 

  1,344,391 

December 31, 2019 

Within 3 
months 
(*1) 

4 to 6 
months 

7 to 9 
months 

10 to 12 
months 

1 to 5 
years 

Over 5   
years 

Total 

445,070  

733,330   

-   

-   

-   

-   

1,178,400 

5,486   

5,486   

5,486   

5,487   

87,780    1,049,863    1,159,588 

(*1) The principal and interest cash flows of cash and cash equivalents are included in the cash flows within three months, with 

69,206 million won and 43,670 million won as of December 31, 2020 and December 31, 2019, respectively. 

(*2) Due to the uncertain timing of the sale, it is included in the section for over 5 years in accordance with the expiration of the 

remaining contract 

(3) 

Liquidity risk 

cash flows analysis (i.e. based on remaining maturity and contract period, etc.). 

2)  Maturity analysis of non-derivative financial liabilities 

a)  Cash flows of principals and interests by remaining contractual maturities of non-derivative financial 

liabilities are as follows (Unit: Korean Won in millions): 

December 31, 2020 

Within 3 
months 

6,100 
722 

4 to 6   
months 
6,100 
705 

10,247 

3,304 

7 to 9   
months 

10 to 12 
months 

6,100 
705 

- 

6,100 
704 

391 

1 to 5   
years 
292,074 
2,768 

Over   
5 years 
  1,027,917 
- 

Total 
  1,344,391 
5,604 

2,604 

- 

16,546 

17,069 

  10,109 

6,805 

7,195 

297,446 

  1,027,917 

  1,366,541 

December 31, 2019 

Within 3 
months 

5,486 
335 

6,131 
11,952 

4 to 6   
months 
5,486 
335 

2,043 
7,864 

7 to 9   
months 

10 to 12 
months 

5,486 
335 

- 
5,821 

5,487 
336 

183 
6,006 

1 to 5   
years 

87,780 
249 

Over   
5 years 
  1,049,863 
- 

Total 
  1,159,588 
1,590 

820 
88,849 

- 
  1,049,863 

9,177 
  1,170,355 

Debentures 
Lease liabilities 
Other financial 
liabilities 
Total 

Debentures 
Lease liabilities 
Other financial 
liabilities 
Total 

b)  Cash flows of principals and interests by expected maturities of non-derivative financial liabilities are 

as follows (Unit: Korean Won in millions): 

December 31, 2020 

Within 3 
months 

6,100 
722 

4 to 6   
months   
6,100 
705 

7 to 9 
  months 
6,100 
705 

10 to 12 
months 

6,100   
704 

1 to 5   
years 
292,074   
2,768 

Over 5 
years 
1,027,917 
- 

Total 
  1,344,391 
5,604 

10,247 

3,304 

- 

391 

2,604 

- 

16,546 

17,069 

  10,109 

6,805 

7,195   

297,446   

1,027,917 

  1,366,541 

December 31, 2019 

Within 3 
months 

5,486 
335 

4 to 6   
months   
5,486 
335 

7 to 9 
  months 
5,486 
335 

6,131 
11,952 

2,043 
7,864 

- 
5,821 

5,487   
336 

183 
6,006   

10 to 12 
months 

1 to 5   
years 

Over 5 
years 
1,049,863 
- 

Total 
  1,159,588 
1,590 

87,780   
249 

820 
88,849   

- 
1,049,863 

9,177 
  1,170,355 

Debentures 
Lease liabilities 
Other financial 
liabilities 

Total 

Debentures 
Lease liabilities 
Other financial 
liabilities 

Total 

Liquidity risk refers to the risk that the Company may encounter difficulties in meeting obligations from its 
financial liabilities. 

(4) 

Capital management 

1)  Liquidity risk management 

Liquidity risk management is to prevent damages from potential liquidity shortages with effective risk 
management that could arise from mismatching the assets and liabilities or unexpected cash outflows. The 
financial liabilities in the statement of financial position that are relevant to liquidity risk are incorporated 
within the scope of risk management. 

The Company manages liquidity risk by identifying the maturity gap and such gap ratio through various 

The Company complies with the standard of capital adequacy provided by financial regulatory authorities. The 
capital adequacy standard is based on Basel published by Basel III Committee on Banking Supervision in Bank 
for  International  Settlement  and  was  implemented  in  Korea  in  December  2013.  The  capital  adequacy  ratio  is 
calculated by dividing own capital by asset (weighted with a risk premium  – risk weighted assets) based on the 
consolidated financial statements of the Company. 

According  to  the  above  regulations,  the  Company  is  required  to  meet  the  following  minimum  requirements: 
Common Equity Tier 1 capital ratio of 8.0% and 7.0%, a Tier 1 capital ratio of 9.5% and 8.5%, and a minimum 

148

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
   
 
 
 
 
 
 
   
   
   
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
   
   
   
   
   
 
 
 
  
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
total capital ratio of 11.5% and 10.5% as of December 31, 2020, and 2019, respectively. 

5. 

STATEMENTS OF CASH FLOWS 

Details of the Company’s capital adequacy ratio are as follows (Unit: Korean Won in millions): 

(1)  Details of cash and cash equivalents are as follows (Unit: Korean Won in millions): 

Tier 1 capital 
Other Tier 1 capital 
Tier 2 capital 

Total risk-adjusted capital 
Risk-weighted assets for credit risk 

Risk-weighted assets for market risk 
Risk-weighted assets for operational risk 
Total risk-weighted assets 

Common Equity Tier 1 ratio 
Tier 1 capital ratio 
Total capital ratio 

December 31, 2020 

December 31, 2019 

19,828,094   
3,533,648   
4,086,035   
27,447,777   
178,114,590   
6,086,905   
14,067,185   
198,268,680   
10.00%   
11.78%   
13.84%   

19,135,300 
3,340,252 
4,639,519 
27,115,071 
209,802,895 
5,586,757 
12,656,301 
228,045,953 
8.39% 
9.86% 
11.89% 

Demand deposits 
Fixed deposits 
Total 

December 31, 2020 

  December 31, 2019 

19,176 
50,000 
69,176 

43,670 
- 
43,670 

(2)  Significant transactions of investing activities and financing activities not involving cash inflows and 

outflows are as follows (Unit: Korean Won in millions): 

Changes in other comprehensive income related to 

valuation of financial assets at FVTOCI 

Increase in account payables related to acquisition of 

premises and equipment 

Increase in account payables related to acquisition of 

intangible assets 

Changes in right-of-use assets due to new contract 
Changes in right-of-use assets due to renewal of contract 
Changes in lease liabilities due to new contract 
Changes in lease liabilities due to renewal of contract 
Comprehensive stock transfer 

For the year ended 
December 31, 2020 

For the period from 
January 11, 2019 
(date of incorporation) 
to December 31, 2019 

(280) 

60 

18 
1,476 
4,935 
1,360 
4,829 
- 

- 

- 

- 
3,439 
- 
2,812 
- 
18,502,760 

(3)  Adjustments of liabilities from financing activities for the year ended December 31, 2020 and for the period 

from January 11, 2019 (date of incorporation) to December 31, 2019 are as follows (Unit: Korean Won in 
millions): 

For the year ended December 31, 2020 

Not involving cash inflows and 

outflows 

Debentures 
Lease liabilities 
Total 

Beginning 

Cash flow 

  Amortization 

  Others (*) 

947,679   
1,568   
949,247   

199,556   
(2,203)   
197,353   

268   
29   
297   

-   
6,145   
6,145   

Ending 
1,147,503 
5,539 
1,153,042 

(*) Changes in lease liabilities due to new and renewed contracts include 1,360 million won and 4,829 million 

won, respectively. 

  For the period from January 11,2019 (date of incorporation) to December 31, 2019 

Not involving cash inflows and 
outflows 

Debentures 
Lease liabilities 
Total 

Beginning 

Cash flow 

  Amortization 

  Others (*) 

Ending 

-   
-   
-   

947,604   
(1,289)   
946,315   

75   
45   
120   

-   
2,812   
2,812   

947,679 
1,568 
949,247 

(*) Changes in lease liabilities due to new contracts include 2,812 million won. 

150

- 29 - 

- 30 - 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
6.  FINANCIAL ASSETS AT FVTPL 

(3)  Changes in the allowance for credit losses and gross carrying amount of due from banks are as follows (Unit: 

(1)  Details of financial assets at FVTPL as of December 31, 2020 and December 31, 2019 are as follows (Unit: 

Korean Won in millions): 

Financial assets at fair value through profit or loss 

mandatorily measured at fair value 

7,247  

9,434 

  December 31, 2020 

  December 31, 2019 

(2)  Financial assets at fair value through profit or loss mandatorily measured at fair value are as follows (Unit: 

Korean Won in millions): 

Derivatives assets 

  December 31, 2020 

December 31, 2019 

7,247   

9,434 

(3)  Financial assets at FVTPL designated as upon initial recognition is nil among financial assets at FVTPL as 

of December 31, 2020 and December 31, 2019.   

7.  FINANCIAL ASSETS AT FVTOCI 

(1)  Details of financial assets at FVTOCI as of December 31, 2020 and December 31, 2019 are as follows 

(Unit: Korean Won in millions): 

Hybrid securities 

  December 31, 2020 

  December 31, 2019 

149,614   

(2)  Details of equity securities designated as financial assets at FVTOCI as of December 31, 2020 and 

December 31, 2019 are as follows (Unit: Korean Won in millions): 

Purpose of acquisition 

  December 31, 2020 

December 31, 2019 

Investment for political purpose 

149,614   

- 

- 

8.  LOANS AND OTHER FINANCIAL ASSETS AT AMORTIZED COST 

(1)  Details of loans and other financial assets at amortized cost as of December 31, 2020 and December 31, 

2019 are as follows (Unit: Korean Won in millions): 

Due from banks 
Other financial assets 

Total 

December 31, 2020 

  December 31, 2019 

399,853 
219,264 
619,117 

1,129,738 
139,465 
1,269,203 

(2)  Details of due from banks are as follows (Unit: Korean Won in millions): 

Due from banks in local currency: 
Due from depository banks 

    Loss allowance 

Total 

December 31, 2020 

  December 31, 2019 

400,000 
(147) 
399,853 

1,130,000 
(262) 
1,129,738 

Korean Won in millions): 

1)  Allowance for credit losses 

For the year ended December 31, 2020 

Stage 1 

Stage 2 

Stage 3 

Total 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses   
Transfer  to  credit-impaired  financial  assets   
Reversal of allowance for credit loss 

Ending balance 

(262)   
- 
- 
- 
115 
(147)   

- 
- 
- 
- 
- 
- 

-   
-   
-   
-   
-   
-   

(262) 
- 
- 
- 
115 
(147) 

For the period from January 11, 2019 
(date of incorporation) to December 31, 2019 

Stage 1 

Stage 2 

Stage 3 

Total 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses   
Transfer  to  credit-impaired  financial  assets   
Provision of allowance for credit loss 

Ending balance 

-   
- 
- 
- 
(262)   
(262)   

- 
- 
- 
- 
- 
- 

-   
-   
-   
-   
-   
-   

- 
- 
- 
- 
(262) 
(262) 

2) 

  Gross carrying amount 

For the year ended December 31, 2020 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses   
Transfer  to  credit-impaired  financial  assets   
Net  increase  (decrease) 

Ending balance 

Stage 1 
1,130,000 
- 
- 
- 

(730,000)   
400,000 

Stage 2 

Stage 3 

- 
- 
- 
- 
- 
- 

Total 
1,130,000 
- 
- 
- 
(730,000) 
400,000 

-   
-   
-   
-   
-   
-   

For the period from January 11,2019 
(date of incorporation) to December 31, 2019 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses   
Transfer  to  credit-impaired  financial  assets   
Net  increase  (decrease) 

Ending balance 

Stage 1 

- 
- 
- 
- 
1,130,000 
1,130,000 

Stage 2 

Stage 3 

- 
- 
- 
- 
- 
- 

Total 

- 
- 
- 
- 
1,130,000 
1,130,000 

-   
-   
-   
-   
-   
-   

(4)  Details of other financial assets are as follows (Unit: Korean Won in millions): 

Receivables 
Accrued income 
Lease deposits 
Allowance for credit losses 
Total 

December 31, 2020 

December 31, 2019 

215,819 
1,419 
2,026 
- 
219,264 

134,891 
3,641 
934 
(1) 
139,465 

152

- 31 - 

- 32 - 

153

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(5)  Changes in the allowances for credit losses and gross carrying amount of other financial assets are as follows 

9. 

FAIR VALUE OF FINANCIAL ASSETS AND LIABILITIES 

(Unit: Korean Won in millions): 

1) 

  Allowance for credit losses 

For the year ended December 31, 2020 

Stage 1 

Stage 2 

Stage 3 

Total 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses   
Transfer  to  credit-impaired  financial  assets   
Reversal of allowance for credit loss 

Ending balance 

(1) 
- 
- 
- 
1 
- 

- 
- 
- 
- 
- 
- 

- 
- 
- 
- 
- 
- 

(1) 
- 
- 
- 
1 
- 

For the period from January 11, 2019 
(date of incorporation) to December 31, 2019 

Stage 1 

Stage 2 

Stage 3 

Total 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses   
Transfer  to  credit-impaired  financial  assets   
Provision of allowance for credit loss 

Ending balance 

- 
- 
- 
- 
(1)   
(1)   

- 
- 
- 
- 
- 
- 

-   
-   
-   
-   
-   
-   

- 
- 
- 
- 
(1) 
(1) 

2) 

Gross carrying amount 

For the year ended December 31, 2020 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses   
Transfer  to  credit-impaired  financial  assets   
Net  increase  (decrease) 

Ending balance 

Stage 1 
139,466 
- 
- 
- 
79,798 
219,264 

Stage 2 

Stage 3 

- 
- 
- 
- 
- 
- 

Total 
139,466 
- 
- 
- 
79,798 
219,264 

-   
-   
-   
-   
-   
-   

For the period from January 11, 2019 
(date of incorporation) to December 31, 2019 

Stage 1 

Stage 2 

Stage 3 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses   
Transfer  to  credit-impaired  financial  assets   
Net  increase  (decrease) 

Ending balance 

- 
- 
- 
- 
139,466 
139,466 

- 
- 
- 
- 
- 
- 

Total 

- 
- 
- 
- 
139,466 
139,466 

-   
-   
-   
-   
-   
-   

(1)    The fair value hierarchy 

The fair value hierarchy is determined by the levels of judgment involved in estimating fair values of financial 
assets and liabilities. The specific financial instruments characteristics and market condition such as volume of 
transactions and transparency are reflected to the market observable inputs. The fair value hierarchy gives the 
highest priority to quoted prices (unadjusted) in active markets for identical assets or liabilities. The Company 
maximizes the use of observable inputs and minimizes the use of unobservable inputs when measuring fair value 
of its financial assets and financial liabilities. Fair value is measured based on the perspective of a market 
participant. As such, even when market assumptions are not readily available, the Company’s own assumptions 
reflect those that market participants would use for measuring the assets or liabilities at the measurement date.   

The fair value measurement is described in the one of the following three levels used to classify fair value 
measurements: 

• 

• 

• 

  Level 1—fair value measurements are those derived from quoted prices (unadjusted) in active markets for 
identical assets or liabilities. The types of financial assets or liabilities generally included in Level 1 are 
publicly traded equity securities, derivatives, and debt securities issued by governmental bodies. 

  Level 2— fair value measurements are those derived from inputs other than quoted prices included within 
Level 2 that are observable for the asset or liability, either directly (i.e. prices) or indirectly (i.e. derived 
from prices). The types of financial assets or liabilities generally included in Level 2 are debt securities 
not traded in active markets and derivatives traded in OTC but not required significant judgment. 

  Level 3— fair value measurements are those derived from valuation technique that include inputs for the 
assets or liabilities that are not based on observable market data (unobservable inputs). The types of 
financial assets or liabilities generally included in Level 3 are non-public securities and derivatives and 
debt securities of which valuation techniques require significant judgments and subjectivity. 

The inputs used to measure fair value may fall into different levels of the fair value hierarchy. In such cases, the 
level within the fair value hierarchy is based on the lowest level of input that is significant to the fair value 
measurement. The Company’s assessment of the significance of a particular input to a fair value measurement in 
its entirety requires judgment and consideration of inherent factors of the asset or liability. 

(2)    Fair value hierarchy of financial assets and liabilities measured at fair value are as follows (Unit: Korean 

Won in millions): 

Financial assets: 
Financial assets at FVTPL 

Derivative assets 

Financial assets at FVTOCI 

Hybrid securities 

Financial assets: 
Financial assets at FVTPL 

Derivative assets 

Level 1 

December 31, 2020   
  Level 3 

  Level 2 

Total 

- 

- 

- 

- 

7,247 

7,247 

149,614 

149,614 

Level 1 

  Level 2 

  Level 3 

Total 

December 31, 2019 

- 

- 

9,434 

9,434 

154

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial assets measured at FVTPL and financial assets measured at FVTOCI are recognized at fair value. Fair 
value is the amount that would be received to sell an asset, or paid to transfer a liability, in an orderly transaction 
between market participants at the measurement date. 

Financial instruments are measured at fair value using a quoted market price in active markets. If there is no 
active market for a financial instrument, the Company determines the fair value using valuation methods. 
Valuation methods and input variables for each type of financial instruments are as follows: 

Derivatives 

  The fair value is measured considering the 

  Values of underlying assets, 

Valuation methods 

Input variables 

price and volatility of the underlying assets 
using the Binomial Tree, a commonly used 
technique in the market 

Volatility, Risk-free market return, 
Corporate bond yield rate 

Hybrid securities 

  The fair value is measured using the Hull and 

White model and the Monte Carlo 
Simulations. 

  YTM Matrix, Additive spread by 
grade, Risk spread by entity, 
Effective Credit rating, Issuing 
information by item, Interest rate 
volatility estimate 

Valuation methods of financial assets and liabilities measured at fair value and classified into Level 3 and 
significant but unobservable inputs are as follows: 

Fair value 
measurement 
technique 
Option valuation 
model and others 

Type 
Equity related 

Derivative 
assets 

Hybrid 
securities 

Hull and White 
model and others 

Hybrid 
securities 
related 

Significant 
unobservable 
inputs 
Value of 
underlying 
assets and 
volatility 
Interest rate 
(YTM) 

Range 

Impact of changes in significant 
unobservable inputs on fair value 
measurement 

  22.49% ~ 27.49%    Variation of fair value increases as 

value of underlying assets and 
volatility increases. 

Interest rate 
0.42 %~ 1.83% 
Market rate 1.84% 
~ 4.60% 

  Variation of fair value increases as 
variation of interest rate (YTM) 
increases. 

The fair value of financial assets classified as level 3 uses external valuation figures. 

(3)    Changes in financial assets and liabilities measured at fair value classified into Level 3 are as follows. 

(Unit: Korean Won in millions): 

For the year ended December 31, 2020 

Beginning 
balance 

Net 
Income 

Other 
comprehensive 
income 

Purchases/ 
issuances 

Disposals/ 
settlements 

Transfer to or 
out of Level 
3   

Ending 
balance 

Financial assets: 

Financial assets at 

FVTPL 
Derivative assets 
Financial assets at 

FVTOCI 
Hybrid securities 

Financial assets: 

Financial assets at 

FVTPL 
Derivative assets 

9,434   

(2,187)   

-   

-   

-   

-   

(386)   

150,000   

-   

-   

-   

7,247 

-   

149,614 

For the period from January 11, 2019(date of incorporation) to December 31, 2019 

Beginning 
balance 

Net 
Income 

Other 
comprehensive 
income 

Purchases/ 
issuances 

Disposals/ 
settlements 

Transfer to or 
out of Level 
3   

Ending 
balance 

-   

9,434   

-   

-   

-   

-   

9,434 

(4)    Sensitivity analysis results on reasonable fluctuation of the significant unobservable input variables for the 

fair value of Level 3 financial instruments are as follows. 

The sensitivity analysis on financial instruments shows how changes in unobservable inputs affect changes in 
fair value of the instruments through favorable and unfavorable changes. When the fair value of a financial 
instrument is affected by more than one unobservable assumption, the below table reflects the most favorable or 
the most unfavorable changes which resulted from varying the assumptions individually. The sensitivity analysis 
was performed for equity related derivatives of which fair value changes are recognized as net income and 
hybrid securities of which fair value changes are recognized as other comprehensive income among level 3 
financial instruments. 

The following table presents the sensitivity analysis to disclose the effect of reasonably possible volatility on the 
fair value of a Level 3 financial instruments (Unit: Korean Won in millions): 

Financial assets: 
Financial assets at FVTPL 
Derivative assets (*1) 

Financial assets at FVTOCI 
Hybrid securities (*2) 

Net income 

Favorable 

Unfavorable 

  Other comprehensive income (loss) 
Unfavorable 

Favorable 

December 31, 2020 

724   

-   

(724) 

- 

- 

6,647 

- 

(6,365) 

(*1) Fair value changes of equity related derivatives are calculated by increasing or decreasing stock price volatility rate of 

underlying assets and correlation, which are major unobservable variables, by 10%, respectively.   

(*2) Fair value changes of hybrid securities are calculated by increasing or decreasing market rate, which is the major 

unobservable variable, by 1%, respectively. 

Financial assets: 
Financial assets at fair value through profit or loss mandatorily 

measured at fair value 
Derivative assets (*) 

December 31, 2019 
Net income 

Favorable 

Unfavorable 

943   

(943) 

(*) Fair value changes of equity related derivatives are calculated by increasing or decreasing stock price volatility rate of 

underlying assets and correlation, which are major unobservable variables, by 10%, respectively.   

(5)  Fair value and carrying amount of financial liabilities that are recorded at amortized cost are as follows 

(Unit: Korean Won in millions): 

Financial assets: 

Loans and other financial assets at 

amortized cost (*) 

Financial liabilities: 

Debentures 
Other financial liabilities (*) 

December 31, 2020 

Fair value 

Level 1 

Level 2 

Level 3 

Total 

Carrying amount 

-   

-   
-   

-   

619,117   

619,117   

619,117 

1,186,034   
-   

-   
16,546   

1,186,034   
16,546   

1,147,503 
16,546 

(*) The carrying amount is disclosed at fair value considering the carrying amount as an approximation of fair value. 

156

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
 
 
   
   
   
   
   
   
 
 
 
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
 
 
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
    
    
   
 
   
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
December 31, 2019 

Fair value 

Level 1 

Level 2 

Level 3 

Total 

Carrying amount 

Financial assets: 

Loans and other financial assets at 

amortized cost (*) 

Financial liabilities: 

Debentures 
Other financial liabilities (*) 

`   

-   

-   
-   

-   

1,269,203   

1,269,203   

1,269,203 

951,387   
-   

-   
9,177   

951,387   
9,177   

947,679 
9,177 

(*) The carrying amount is disclosed at fair value considering the carrying amount as an approximation of fair value. 

The fair values of financial instruments are measured using quoted market price in active markets. In case there 
is no active market for financial instruments, the Company determines the fair value using valuation methods. 
For the disclosed items in which book value is considered to be the approximate value of fair value, valuation 
techniques and input variables are not disclosed. Valuation techniques and input variables for the fair value of 
financial liabilities that are recorded at amortized cost are as follows: 

Debentures 

Valuation methods 
 The fair value is measured by discounting the projected cash 
flows of debt products by applying the market discount rate 
that is reflecting credit rating of the Company. 

Input variables 
 Risk-free market rate, 

etc. 

(6)  Financial instruments by category 

Carrying amounts of financial assets and liabilities by each category are as follows (Unit: Korean Won in 
millions): 

Financial assets 

Financial assets at FVTPL 

December 31, 2020 

Financial assets at 
FVTOCI 

Financial 
assets at 
amortized cost 

Deposits 
Hybrid securities 
Derivative assets 
Other financial assets 

Total 

- 
-   
7,247   
-   
7,247   

-   
149,614   
-   
-   
149,614   

399,853   
-   
-   
219,264   
619,117   

Financial assets 

Deposits 
Derivative assets 
Other financial assets 

Total 

  Financial assets at FVTPL 
- 
9,434 
- 
9,434 

December 31, 2019 
Financial assets at 
amortized cost 

1,129,738 
- 
139,465 
1,269,203 

Total 

399,853 
149,614 
7,247 
219,264 
775,978 

Total 

1,129,738 
9,434 
139,465 
1,278,637 

Financial liabilities 

Debentures 
Other financial liabilities 

Total 

December 31, 2020 
Financial liabilities at amortized cost 

December 31, 2019 
Financial liabilities at amortized cost 

1,147,503   
16,546   
1,164,049   

947,679 
9,177 
956,856 

(7) 

Income or expense from financial instruments by category 

Income or expense from financial assets and liabilities by each category for the year ended December 31, 2020 
and for the period from January 11, 2019 (date of incorporation) to December 31, 2019 are as follows (Unit: 
Korean Won in millions): 

For the year ended December 31, 2020 

Interest 
Income(expense) 

Reversal 
(Provision) of 
credit loss 

Financial assets at FVTPL 
Financial assets at FVTOCI 
Loans and other financial assets 

at amortized cost (*) 

Financial liabilities at amortized 

cost 

Total 

-   
-   

10,082   

(22,992)   
(12,910)   

-   
-   

116   

-   
116   

(*) 2,910 million won interest income of cash and cash equivalents are included. 

Others 

Total 

(920)   
2,580   

(920) 
2,580 

-   

10,198 

-   
1,660   

(22,992) 
(11,134) 

Financial assets at FVTPL 
Loans and other financial assets 

at amortized cost (*) 

Financial liabilities at amortized 

cost 

Total 

Interest 
Income(expense) 
- 

7,741 

(7,644) 
97 

(*) 4,126 million won interest income of cash equivalents is included. 

For the period from January 11, 2019 (date of incorporation) 
to December 31, 2019 
Reversal 
(Provision) of 
credit loss 

Others 

Total 

-   

9,434   

(263)   

-   
(263)   

-   

-   
9,434   

9,434 

7,478 

(7,644) 
9,268 

158

- 37 - 

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159

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.  INVESTMENTS IN SUBSIDIARIES 

(2)  Changes in the carrying value of investments in subsidiaries are as follows (Unit: Korean Won in millions): 

(1)  Details of Investments in subsidiaries are as follows (Unit: Korean Won in millions and number of shares): 

Beginning balance 

For the year ended December 31, 2020 
Disposal   

Acquisition 

Ending balance 

Subsidiaries 

Woori Bank 
Woori Card Co., Ltd. 
Woori Financial Capital Co., Ltd. 
Woori Investment Bank Co., Ltd. 
Woori Asset Trust Co., Ltd 
Woori Asset Management Corp. 
Woori Credit Information Co., Ltd.   
Woori Fund Service Co., Ltd. 
Woori Private Equity Asset Management Co., Ltd. 
Woori Global Asset Management Co., Ltd. 
Woori FIS Co., Ltd. 

Woori Finance Research Institute Co., Ltd. 

Location 
Korea 
Korea 
Korea 
Korea 
Korea 
Korea 
Korea 
Korea 
Korea 
Korea 

Korea 
Korea 

December 31, 2020 

Capital 
stock 
3,581,400 
896,300 
287,700 
437,100 
15,300 
20,000   
5,000   
10,000   
30,000   
20,000   

24,500   
3,000   

Main business 
Finance 
Finance 
Finance 
Other credit finance 
Finance 
Finance 
Credit information 
Finance 
Finance 
Finance 
System software development 
& maintenance 
Other service business 

Number of 
shares 

Percentage of 
ownership 
(%) (*2) 

December 31, 2019 
Percentage of 
ownership 
(%) (*2) 

Number of 
shares 

Subsidiaries (*1) 

Woori Bank 

Woori Card Co., Ltd. 

Woori Financial Capital Co., Ltd. 

Woori Investment Bank Co., Ltd. 

Woori Asset Trust Co., Ltd 

Woori Asset Management Corp. 

Woori Credit Information Co., Ltd.   

Woori Fund Service Co., Ltd. 

Woori Private Equity Asset 
Management Co., Ltd. 

Woori Global Asset Management Co., 

Ltd. 

Woori FIS Co., Ltd. 

Woori Finance Research Institute Co., 

Ltd. 

716,000,000   

179,266,200   

42,605,000   

513,162,392   

1,560,000   

2,920,000   

1,008,000   

2,000,000   

6,000,000   

4,000,000   

4,900,000   

600,000   

  Financial 
statements 
date of use   
December 
31, 2020 
December 
31, 2020 
December 
31, 2020 
December 
31, 2020 
December 
31, 2020 
December 
31, 2020 
December 
31, 2020 
December 
31, 2020 
December 
31, 2020 
December 
31, 2020 
December 
31, 2020 
December 
31, 2020 

100.0   

100.0   

76.8   

58.7   

67.2   

73.0   

100.0   

100.0   

100.0   

100.0   

100.0   

100.0   

  676,000,000   

  179,266,200   

-   

  403,404,538   

1,560,000   

2,920,000   

1,008,000   

2,000,000   

6,000,000   

4,000,000   

4,900,000   

600,000   

  Financial 
statements 
date of use 
December 
31,2019 
December 
31,2019 

- 

December 
31,2019 
December 
31,2019 
December 
31,2019 
December 
31,2019 
December 
31,2019 
December 
31,2019 
December 
31,2019 
December 
31,2019 
December 
31,2019 

100.0 

100.0 

- 

59.8 

67.2 

73.0 

100.0 

100.0 

100.0 

100.0 

100.0 

100.0 

(*1) Only subsidiaries invested directly by the Company are included. 
(*2) The percentage is based on the effective shareholding rate relative to the number of stocks outstanding. 

Woori Bank 
Woori Card Co., Ltd. 
Woori Financial Capital Co., Ltd. (*) 
Woori Investment Bank Co., Ltd. 
Woori Asset Trust Co., Ltd 
Woori Asset Management Corp. 
Woori Credit Information Co., Ltd. 
Woori Fund Service Co., Ltd. 
Woori Private Equity Asset 
Management Co., Ltd. 

Woori Global Asset Management Co., 

Ltd. 

Woori FIS Co., Ltd. 
Woori Finance Research Institute Co., 

Ltd. 

Total 

17,921,151 
1,118,367 
- 
392,795 
224,198 
122,449 
16,466 
13,939 

7,797 

33,000 
21,754 

1,000,000 
- 
633,758 
54,878 
- 
- 
- 
- 

- 

- 
- 

1,677 
19,873,593 

- 
1,688,636 

- 
- 
- 
- 
- 
- 
- 
- 

- 

- 
- 

- 
- 

18,921,151 
1,118,367 
633,758 
447,673 
224,198 
122,449 
16,466 
13,939 

7,797 

33,000 
21,754 

1,677 
21,562,229 

(*) After the Company acquiring 76.8% of Aju Capital Co., Ltd. in December 2020, Aju Capital Co. changed its name to 

Woori Financial Capital Co., Ltd. 

For the period from January 11, 2019 (date of incorporation) to December 31, 2019 

Woori Bank (*1) 
Woori Card Co., Ltd. (*2) 
Woori Investment Bank Co., Ltd. (*2)   
Woori Asset Trust Co., Ltd (*3) 
Woori Asset Management Corp. (*4) 
Woori Credit Information Co., Ltd. 

(*1)   

Woori Fund Service Co., Ltd. (*1) 
Woori Private Equity Asset 

Management Co., Ltd. (*1) 

Woori Global Asset Management Co., 

Ltd. (*5) 

Woori FIS Co., Ltd. (*1) 
Woori Finance Research Institute Co., 

Ltd. (*1) 

Total 

Beginning balance 
(date of incorporation) 
17,921,151 
- 
- 
- 
- 

16,466 
13,939 

7,797 

- 
21,754 

1,677 
17,982,784 

Acquisition 

Disposal   

Ending balance 

- 
1,118,367 
392,795 
224,198 
122,449 

- 
- 

- 

33,000 
- 

- 
1,890,809 

- 
- 
- 
- 
- 

- 
- 

- 

- 
- 

- 
- 

17,921,151 
1,118,367 
392,795 
224,198 
122,449 

16,466 
13,939 

7,797 

33,000 
21,754 

1,677 
19,873,593 

(*1) Acquired by the comprehensive stock transfer at the date of incorporation. 
(*2) Woori Card Co., Ltd. and Woori Investment Bank Co., Ltd. were transferred from second-tier subsidiaries to 

subsidiaries in September 2019.   

(*3) After the Company acquiring 67.2% of Kukje Trust Co. stakes, Kukje Trust Co. changed its name to Woori Asset Trust 

Co., Ltd. in December 2019. 

(*4) After the Company acquiring 73% of Tongyang Asset Management Corporation stakes, Tongyang Asset Management 

Corporation changed its name to Woori Asset Management Corporation in August 2019.   

(*5) After obtaining approval from the Financial Services Commission to change the major shareholder of ABL Global 
Asset Management Co., Ltd. in July 2019, the remaining payment was completed in August 2019. After the 
acquisition, the company name was changed to Woori Global Asset Management Co., Ltd. 

160

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
11.  PREMISES AND EQUIPMENT 

(4)  Details of right-of-use assets as of December 31, 2020 and December 31, 2019 are as follows (Unit: Korean 

(1)  Details of premises and equipment as of December 31, 2020 and December 31, 2019 are as follows (Unit: 

Korean Won in millions): 

Premises and 
equipment(owned) 
Right-of-use asset 
Total 

Premises and 
equipment(owned) 
Right-of-use asset 
Total 

Building 

December 31, 2020 

Equipment and 
Vehicles 

Leasehold 
improvements 

-   
4,936   
4,936   

-   
1,436   
1,436   

Building 

3,779   
590   
4,369   

3,233   

- 

3,233   

December 31, 2019 

Equipment and 
Vehicles 

Leasehold 
improvements 

3,767   
384   
4,151   

1,796   

- 

1,796   

Total 

7,012 
5,526 
12,538 

Total 

5,563 
1,820 
7,383 

(2)  Details of premises and equipment (owned) as of December 31, 2020 and December 31, 2019 are as follows 

(Unit: Korean Won in millions): 

  Equipment and Vehicles 

Leasehold improvements 

Total 

December 31, 2020 

Acquisition cost 
Accumulated depreciation 
Net carrying amount 

5,572   
(1,793)   
3,779   

4,283   
(1,050)   
3,233   

  Equipment and Vehicles 

Leasehold improvements 

Total 

December 31, 2019 

Acquisition cost 
Accumulated depreciation 
Net carrying amount 

4,538   
(771)   
3,767   

2,184   
(388)   
1,796   

(3)  Details of changes in premises and equipment (owned) are as follows (Unit: Korean Won in millions): 

Beginning balance 
Acquisitions 
Depreciation 
Ending balance 

Beginning balance 
Acquisitions 
Depreciation 
Ending balance 

  Equipment and Vehicles 

For the year ended December 31, 2020 
Leasehold improvements 

Total 

3,767   
1,034   
(1,022)   
3,779   

1,796   
2,100   
(663)   
3,233   

For the period from January 11, 2019 (date of incorporation) to December 31, 2019 
Leasehold improvements 

  Equipment and Vehicles 

Total 

-   
4,538   
(771)   
3,767   

-   
2,184   
(388)   
1,796   

- 
6,722 
(1,159) 
5,563 

9,855 
(2,843) 
7,012 

6,722 
(1,159) 
5,563 

5,563 
3,134 
(1,685) 
7,012 

Won in millions): 

Acquisition cost 
Accumulated depreciation 
Net carrying amount 

Acquisition cost 
Accumulated depreciation 
Net carrying amount 

Building 

December 31, 2020 
Equipment and Vehicles 

8,703   
(3,767)   
4,936   

2,871   
(1,435)   
1,436   

Building 

1,085   
(495)   
590   

December 31, 2019 
Equipment and Vehicles 

568   
(184)   
384   

Total 

Total 

9,788 
(4,262) 
5,526 

3,439 
(1,619) 
1,820 

(5)  Details  of  changes  in  right-of-use  assets  for  the  year  ended  December  31,  2020  and  for  the  period  from 
January 11, 2019 (date of incorporation) to December 31, 2019 are as follows (Unit: Korean Won in millions): 

Beginning balance 
New contracts 
Changes in contract 
Termination 
Depreciation 
Ending balance 

Beginning balance 
New contracts 
Depreciation 
Ending balance 

Building 

For the year ended December 31, 2020 
Equipment and Vehicles 

Total 

1,436   
896   
4,936   
-   
(2,332)   
4,936   

384   
580   
-   
(39)   
(335)   
590   

1,820 
1,476 
4,936 
(39) 
(2,667) 
5,526 

For the period from January 11, 2019 (date of incorporation) to December 31, 2019 
Equipment and Vehicles 

Building 

Total 

-   
2,871   
(1,435)  
1,436   

-   
568   
(184)  
384   

- 
3,439 
(1,619) 
1,820 

12.  INTANGIBLE ASSETS 

(1)  Details of intangible assets are as follows (Unit: Korean Won in millions): 

Software 

  Development cost 

Membership 
deposit 

Total 

December 31, 2020 

Acquisition cost 
Accumulated 

amortization 

Net carrying amount 

3,097   

(1,832) 

1,265   

2,231   

(585)   
1,646   

2,371 

- 
2,371 

December 31, 2019 

7,699 

(2,417) 
5,282 

Acquisition cost 
Accumulated amortization 
Net carrying amount 

Software 

Development cost 

Total 

2,729   
(1,144)   
1,585   

1,901   
(176)   
1,725   

4,630 
(1,320) 
3,310 

162

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(2)  Details of changes in intangible assets are as follows (Unit: Korean Won in millions): 

14.  PROVISIONS 

For the year ended December 31, 2020 

Software 

1,585 
368 
(688) 
1,265 

  Development cost 
1,725 
330 
(409) 
1,646 

Membership 
deposit 

- 
2,371 
- 
2,371 

Total 

3,310 
3,069 
(1,097) 
5,282 

For the period from January 11, 2019 (date of incorporation) 
to December 31, 2019 

Software 

Development cost 

Total 

-    
2,729   
(1,144)   
1,585   

-   
1,901   
(176)   
1,725   

- 
4,630 
(1,320) 
3,310 

Beginning balance 
Acquisitions 
Amortization 
Ending balance 

Beginning balance 
Acquisitions 
Amortization 
Ending balance 

13.  DEBENTURES 

Details of debentures are as follows (Unit: Korean Won in millions): 

Face value of bonds: 
General bonds 
Subordinated bonds 
Sub-total 

Deducted item: 

Discounts on bonds 
Total 

December 31, 2020 

December 31, 2019 

Interest rate (%) 

Amount 

Interest rate (%) 

Amount 

1.23 
2.13 ~ 2.55 

200,000 
950,000 
1,150,000 

- 
2.13 ~ 2.55 

(2,497)   

1,147,503 

- 
950,000 
950,000 

(2,321) 
947,679 

(1)  Details of provisions are as follows (Unit: Korean Won in millions): 

Asset retirement obligation 

782 

600 

December 31, 2020 

December 31, 2019 

(2)  Changes in asset retirement obligation are as follows (Unit: Korean Won in millions): 

Beginning balance 
Increase 
Amortization 
Ending balance 

For the year ended 
December 31,2020 

For the period from 
January 11, 2019 
(date of incorporation) 
to December 31, 2019 

600 
168 
14 
782 

- 
588 
12 
600 

The amount of the asset retirement obligation is the present value of the best estimate of future expected 
expenditure to settle the obligation – arising from leased assets used as offices as of December 31, 2020, 
discounted by appropriate discount rate. The restoration cost is expected to occur by the end of the lease period 
of each office, and the Company used the average amount of the major subsidiaries’ actual recovery cost and the 
inflation rate for the past 3 years in order to estimate future recovery cost. 

15.  NET DEFINED BENEFIT LIABILITY(ASSET) 

The Company’s pension plan is based on the defined benefit retirement pension plan. Employees and directors 
with one or more years of service are entitled to receive a payment upon termination of their employment, based 
on their length of service and rate of salary at the time of termination. The assets of the plans are measured at 
their fair value at the end of reporting date. The plan liabilities are measured using the projected unit method, 
which takes into account of projected earnings' increase, using actuarial assumptions that give the best estimate 
of the future cash flows that will arise under the plan liabilities. 

The Company is exposed to various risks through defined benefit retirement pension plan, and the most 
significant risks are as follows: 

Volatility of asset 

  The defined benefit obligation was estimated with an interest rate 

Decrease in profitability of blue 

  A decrease in profitability of blue chip bonds will be offset by some 

calculated based on blue chip corporate bonds earnings. A deficit 
may occur if the rate of return of plan assets falls short of the interest 
rate.   

chip bonds 

Risk of inflation 

increase in the value of debt securities that the employee benefit plan 
owns but will bring an increase in the defined benefit obligation.   

  Defined benefit obligations are related to inflation rate; the higher the 
inflation rate is, the higher the level of liabilities. Therefore, deficit 
occurs in the system if an inflation rate increases.   

164

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(1)  Details of net defined benefit liability(asset) are as follows (Unit: Korean Won in millions): 

Present value of defined benefit obligation 
Fair value of plan assets 
Net defined benefit liability(asset) 

  December 31, 2020 

December 31, 2019 

20,083 
(23,592) 
(3,509) 

14,174 
(10,692) 
3,482 

(2)  Changes in the carrying value of defined benefit obligation are as follows (Unit: Korean Won in millions): 

Beginning balance 
Transfer-in / out  
Recruit / Transfer in 
Current service cost 
Interest cost 
Remeasurements 

Financial assumption 
Demographic assumptions 
Experience adjustment 

Retirement benefit paid 
Others 
Ending balance 

For the year ended 
December 31, 2020 

For the period from 
January 11, 2019 
(date of incorporation) 
to December 31, 2019 

14,174   
2,441   
1,266   
2,127   
410   
298   
-   
454   
(1,007)   
(80)   
20,083   

- 
8,276 
3,360 
1,415 
253 
(457) 
542 
762 
(54) 
77 
14,174 

(3)  Changes in the plan assets are as follows (Unit: Korean Won in millions): 

Beginning balance 
Transfer-in / out  
Interest income 
Remeasurements 
Employer’s contributions 
Retirement benefit paid 
Ending balance 

For the year ended 
December 31, 2020 

For the period from 
January 11, 2019 
(date of incorporation) 
to December 31, 2019 

10,692   
4,155 

304   
(86)   
8,760   
(233)   
23,592   

- 
8,877 
129 
(24) 
1,710 
- 
10,692 

(4)  The fair value of plan assets as of December 31, 2020 and December 31, 2019 is as follows (Unit: Korean 

Won in millions): 

Cash and due from banks 

December 31, 2020 

December 31, 2019 

23,592   

10,692 

Meanwhile, the actual revenue of the current and prior term plan assets is 218 million won and 105 million won, 
respectively. The contribution expected to be paid in the fiscal year beginning after the reporting period is 2,148 
million won. 

(5)  The amount recognized in profit or loss and total comprehensive income related to the defined benefit plan 
for the year ended December 31, 2020 and for the period from January 11, 2019 (date of incorporation) to 
December 31, 2019 is as follows (Unit: Korean Won in millions): 

Current service cost 
Recruit / Transfer in 
Net interest expense 

Cost recognized in net income 

Remeasurements (*) 

Cost recognized in total comprehensive 

income 

(*) The amount is before income tax effect. 

For the year ended 
December 31, 2020 

For the period from 
January 11, 2019 
(date of incorporation) 
to December 31, 2019 

2,127 
1,266 
106 
3,499 

838 

4,337 

1,415 
3,360 
124 
4,899 

871 

5,770 

(6)  Key actuarial assumptions used in defined benefit liability measurement are as follows: 

Discount rate 
Future wage growth rate 
Mortality rate 

Retirement rate 

December 31, 2020 
2.48% 
5.50% 
Issued by Korea Insurance 
Development Institute 
Issued by Korea Insurance 
Development Institute 

December 31, 2019 
2.40% 
5.27% 
Issued by Korea Insurance 
Development Institute 
Issued by Korea Insurance 
Development Institute 

The weighted average maturity of the defined benefit obligation is 10.84 years. 

(7)  The sensitivity to actuarial assumptions used in the assessment of defined benefit obligation is as follows 

(Unit: Korean Won in millions): 

Discount rate 

Future wage growth rate 

Increase by 1% point 
  Decrease by 1% point 
Increase by 1% point 
  Decrease by 1% point 

  December 31, 2020 

  December 31, 2019 

(1,909)   
2,222   
2,134   
(1,876)   

(1,367) 
1,596 
1,535 
(1,345) 

16.  OTHER FINANCIAL LIABILITIES AND OTHER LIABILITIES 

Other financial liabilities and other liabilities are as follows (Unit: Korean Won in millions): 

Other financial liabilities: 

Accounts payable 
Accrued expenses 
Lease liabilities 
Other miscellaneous financial liabilities 

Sub-total 

Other liabilities: 

Other miscellaneous liabilities 

Total 

December 31, 2020 

December 31, 2019 

6,102   
10,444   
5,539   
-   
22,085   

570   
22,655   

2,424 
6,651 
1,568 
102 
10,745 

4,142 
14,887 

166

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
17.  DERIVATIVES 

(4)  Hybrid securities 

Derivative assets and derivative liabilities are as follows (Unit: Korean Won in millions): 

The bond-type hybrid securities classified as owner’s equity are as follows (Unit: Korean Won in millions): 

December 31, 2020 

December 31, 2019 

Nominal amount 

Assets 
For trading 

Nominal amount 

Assets 
For trading 

Equity Forwards 

130,599   

7,247   

117,535   

9,434 

Derivatives held for trading are classified into financial assets at FVTPL in the statements of financial position 
(seeing Note 6). 

18.  EQUITY 

(1)  Details of equity as of  December 31, 2020 and  December 31, 2019 are as follows (Unit:  Korean Won in 

millions): 

Capital 
Hybrid securities 
Capital surplus 
Accumulated other comprehensive income 
Retained earnings (*1) (*2) 
Total 

December 31, 2020 

December 31, 2019 

3,611,338 
1,895,322 
14,874,084 
(1,518) 
664,746 
21,043,972 

3,611,338 
997,544 
14,874,084 
(631) 
623,930 
20,106,265 

(*1) The regulatory reserve for credit loss in retained earnings amounted to 692 million won as of December 31, 2020 in 

accordance with the relevant regulation. 

(*2) The earned surplus reserve in retained earnings amounted to 62,830 million won as of December 31, 2020 in accordance 

with the Article 53 of the Financial Holding Company Act. 

(2)  The number of authorized shares and others of the Company are as follows: 

Shares of common stock authorized 
Par value   
Shares of common stock issued 
Capital stock 

December 31, 2020 

December 31, 2019 

4,000,000,000 Shares   

5,000 Won 
722,267,683 Shares 
3,611,338 million won 

4,000,000,000 Shares 
5,000 Won 
722,267,683 Shares 
3,611,338 million won 

(3)  The Company issued 42,103,377 new shares in the stock exchange process with the shareholders of Woori 

Card for the period from January 11, 2019, to December 31, 2019, which changed the total number of issued 
shares from 680,164,306 as of the date of establishment to 722,267,683 as of December 31, 2020. 

Issue date 

Maturity 

  Interest rate (%)   

December 31,   
2020 

December 31, 
2019 

Securities in 
local currency 
Securities in 
local currency 
Securities in 
local currency 
Securities in 
local currency 
Securities in 
local currency 

2019-07-18 

2019-10-11 

2020-02-06 

2020-06-12 

2020-10-23 

- 

- 

- 

- 

- 

Issuance cost 
Total 

3.49 

3.32 

3.34 

3.23 

3.00 

500,000   

500,000 

500,000   

500,000 

400,000   

300,000   

200,000   
(4,678)   
1,895,322   

- 

- 

- 
(2,456) 
997,544 

The hybrid securities mentioned above do not have maturity date but are redeemable after 5 years from the date 
of issuance. 

(5)  Accumulated other comprehensive income 

Changes in the accumulated other comprehensive income are as follows (Unit: Korean Won in millions): 

Net gain (loss) on valuation of financial assets at 

FVTOCI 

Remeasurements of defined benefit plan 

Total 

For the year ended December 31, 2020 

Beginning 
balance 

Increase 
(decrease)   

  Income tax 
effect 

  Ending 
balance 

- 
(631) 
(631) 

(386) 
(838) 
(1,224) 

106   
231   
337   

(280) 
(1,238) 
(1,518) 

For the period from January 11, 2019 
(date of incorporation) to December 31, 2019 

Remeasurements of defined benefit plan 

(6)  Regulatory Reserve for Credit Loss 

Beginning 
balance 

- 

Increase 
(decrease)   
(871) 

  Income tax 
effect 

  Ending 
balance 
(631) 

240   

In  accordance  with  Article  26  ~  28  of  the  Financial  holding  company  Supervision  Regulations,  the  Company 
calculates and discloses the regulatory reserve for credit loss. 

1)  Balance of the regulatory reserve for credit loss 

Balance of the planned regulatory reserve for credit loss is as follows (Unit: Korean Won in millions): 

Beginning balance 
Planned provision of regulatory reserve for credit loss 
Ending balance 

  December 31, 2020 
692 
394 
1,086 

  December 31, 2019 
- 
692 
692 

168

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2)  Provision of regulatory reserve for credit loss, adjusted net income after the provision of regulatory 

reserve and others 

Planned reserves provided, adjusted net income after the planned reserves provided and adjusted EPS after 
the planned reserves provided are as follows (Unit: Korean Won in millions, except for EPS amount): 

Net income before regulatory reserve 
Provision of regulatory reserve for credit loss 

Adjusted net income after the provision of 

regulatory reserve   

Dividends to hybrid securities 
Adjusted net income after regulatory reserve and 

dividends to hybrid securities 

Adjusted EPS after regulatory reserve and 
dividends to hybrid securities (Unit: Korean Won) 

For the year ended 
December 31, 2020 

For the period from January 11, 
2019 (date of incorporation) 
to December 31, 2019 

595,318 

394 

594,924 
(48,915) 

546,009 

756 

628,293 

692 

627,601 
(4,363) 

623,238 

899 

(7)  Statements of appropriations of retained earnings are as follows (Unit: Korean Won in millions): 

For the year ended December 31, 2020   

For the period from January 11, 2019   
(date of incorporation) to December 31, 2019   

Unappropriated retained earnings:   

Unappropriated retained earnings carried 

over from prior years 

Dividend on hybrid equity securities   
Net income 

Appropriation of retained earnings: 

Earned profit reserves 
Regulatory reserve for credit loss 
Cash dividend (dividend per share (%)) 
(2020: 360 won (7.2%)) 
(2019: 700 won (14.0%)) 

Unappropriated retained earnings to be carried 

forward 

54,821 
(48,915)   
595,318   
601,224   

59,540   
394   

260,016 
319,950   

281,274   

- 
(4,363) 
628,293 
623,930 

62,830 
692 

505,587 
569,109 

54,821 

The appropriation of retained earnings for the year ended December 31,2020, is expected to be appropriated at 
the shareholders’ meeting on March 26, 2021. The appropriation date for the year ended December 31, 2019, 
was March 25, 2020. 

(8)  Details of treasury stocks are as follows (Unit: Shares, Korean Won in millions):   

December 31, 2020 

Number of shares 

Book value 

2   
-   
-   
2   

December 31, 2019 

  Number of shares 
- 
2 
- 
2 

-   
-   
-   
-   

Book value 

- 
- 
- 
- 

Beginning 
Repurchase 
Retirement 
Ending 

19.  DIVIDENDS 

Dividends per share and the total dividends for the fiscal year ending December 31, 2019 were 700 won and 
505,587 million won, respectively, approved at the regular general shareholders' meeting held on March 25, 
2020. 

Dividends per share and the total dividends for the fiscal year ending December 31, 2020 are 360 won and 
260,016 million won, respectively. It will be proposed at the regular general shareholders' meeting scheduled on 
March 26, 2021. The financial statements of the current term do not include such outstanding dividends. 
20.  NET INTEREST INCOME 

(1)   Interest income recognized is as follows (Unit: Korean Won in millions): 

Interest on due from banks 
Other interest income 

Total 

For  the  year  ended 
December  31,  2020 

For  the  period  from  January  11, 
2019  (date  of  incorporation) 
to  December  31,  2019 

10,054 
28 
10,082 

7,723 
18 
7,741 

(2)   Details of interest expense recognized are as follows (Unit: Korean Won in millions): 

Interest on borrowings 
Interest on debentures 
Other interest expense 
Interest on lease liabilities 

Total 

For  the  year  ended 
December  31,  2020 

For  the  period  from  January  11, 
2019  (date  of  incorporation) 
to  December  31,  2019 

- 
22,992 
14 
29 
23,035 

495 
7,149 
12 
45 
7,701 

21.  NET FEES AND COMMISSIONS INCOME 

(1)    Details of fees and commissions income incurred are as follows (Unit: Korean Won in millions): 

For  the  year  ended 
December  31,  2020 

For  the  period  from  January  11, 
2019  (date  of  incorporation) 
to  December  31,  2019 

Fees and commissions income 

805 

- 

(2)    Details of fees and commissions expense incurred are as follows (Unit: Korean Won in millions): 

For  the  year  ended 
December  31,  2020 

For  the  period  from  January  11, 
2019  (date  of  incorporation) 
to  December  31,  2019 

8,858 
7,341 
16,199 

8,202 
7,631 
15,833 

Fees and commissions paid 
Others 

Total 

22.  DIVIDEND INCOME 

Details of dividend income recognized are as follows (Unit: Korean Won in millions): 

Dividend income recognized from 
investments in subsidiaries 
Dividend income recognized from 

FVTOCI 

Total 

For  the  year  ended 
December  31,  2020 

For  the  period  from  January  11, 
2019  (date  of  incorporation) 
to  December  31,  2019 

677,795 

2,580 
680,375 

676,000 

- 
676,000 

170

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23.  NET GAIN OR LOSS ON FINANCIAL INSTRUMENTS AT FVTPL 

25.  GENERAL AND ADMINISTRATIVE EXPENSES 

(1)  Details of gain or loss related to net gain or loss on financial instruments at FVTPL are as follows (Unit: 

(1)  Details of general and administrative expenses recognized are as follows (Unit: Korean Won in millions): 

Korean Won in millions): 

Gains and losses on financial 

instruments at fair value through 
profit or loss mandatorily measured at 
fair value 

For  the  year  ended 
December  31,  2020 

For the period from January 11, 
2019 (date of incorporation) 
to December 31, 2019 

(920) 

9,434 

(2)  Details of net gain or loss on financial instrument at FVTPL are as follows (Unit: Korean Won in millions): 

Derivatives 

Equity forward  Gain on 

(for trading) 

transactions and 
valuation 

Loss on 

transactions and 
valuation 

For  the  year  ended 
December  31,  2020 

For the period from 
January 11, 2019 
(date of incorporation) 
to December 31, 2019 

1,266 

(2,186) 

(920)   

9,434 

- 
9,434 

24.  REVERSAL(PROVISION) FOR IMPAIRMENT LOSSES DUE TO CREDIT LOSS 

Details of reversal(provision) for impairment losses due to credit loss recognized are as follows (Unit: Korean 
Won in millions): 

Reversal(Provision) for impairment losses 
due to credit loss on loans and other 
financial assets at amortized cost 

For  the  year  ended 
December  31,  2020 

For  the  period  from 
January  11,  2019 
(date  of  incorporation) 
to  December  31,  2019 

116   

(263) 

Employee 
benefits 

Short-term 
employee 
benefits 

Salaries 
Employee fringe 

benefits 

Retirement benefit service costs 
Share based payments 

Sub-total 

Depreciation and amortization 

Other general and 
administrative 
expenses 

Rent 
Taxes and public dues 
Service charges 
Computer and IT related 
Telephone and communication 
Operating promotion   
Advertising   
Printing 
Traveling 
Supplies 
Insurance premium 
Reimbursement 
Vehicle maintenance 
Others 

Sub-total 

Total 

For the year ended 
December 31, 2020 

For  the  period  from 
January  11,  2019 
(date of incorporation) 
to December 31, 2019 

26,533 

8,090 
3,499 
1,557 
39,679 

5,449 
1,120 
375 
3,127 
2,937 
642 
1,190 
186 
51 
54 
196 
212 
980 
220 
54 
11,344 
56,472 

16,706 

5,340 
4,899 
819 
27,764 

4,098 
714 
375 
2,290 
1,654 
482 
645 
65 
76 
373 
131 
280 
847 
129 
18 
8,079 
39,941 

172

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(2)  Share-based payment 

26.  NON-OPERATING INCOME (EXPENSES) 

Details of performance condition share-based payment granted to executives as of December 31, 2020 and 2019 
are as follows. 

1)  Performance condition share-based payment 

Subject to 
Type of payment 
Vesting period 
Date of payment 
Fair value (*1) 
Valuation method 
Expected dividend rate 
Expected maturity date 
Number of shares remaining    As of December 31, 2020 
  As of December 31, 2019 
  As of December 31, 2020 
  As of December 31, 2019 

Number of shares granted 

(*2) 

Subject to 
Type of payment 
Vesting period 
Date of payment 
Fair value (*1) 
Valuation method 
Expected dividend rate 
Expected maturity date 
Number of shares remaining 

Number of shares granted 

(*2) 

  As of December 31, 2020 
  As of December 31, 2019 
  As of December 31, 2020 
  As of December 31, 2019 

Shares granted for the year 2019 
Cash-settled 
January 11, 2019 ~ December 31, 2022 
2023-01-01 
9,162 Won 
Black-Scholes Model 
4.13% 
2 years 
77,728 shares 
77,728 shares 
77,728 shares 
77,728 shares 

Shares granted for the year 2020 
Cash-settled 
January 1, 2020 ~ December 31, 2023 
2024-01-01 
8,792 Won 
Black-Scholes Model 
4.13% 
3 years 
189,270 shares 
- 
189,270 shares 
- 

(1)  Details of non-operating income and expenses recognized are as follows (Unit: Korean Won in millions): 

Other non-operating income 
Other non-operating expense 

Total 

For  the  year  ended 
December  31,  2020 

185 
(400) 
(215) 

For  the  period  from 
January  11,  2019 
(date  of  incorporation) 
to December 31, 2019 

(2)  Details of other non-operating income recognized are as follows (Unit: Korean Won in millions): 

Others 

For  the  year  ended 
December  31,  2020 

185 

For  the  period  from 
January  11,  2019 
(date  of  incorporation) 
to December 31, 2019 

(3)  Details of other non-operating expenses recognized are as follows (Unit: Korean Won in millions): 

Donations 

For  the  year  ended 
December  31,  2020 

400 

For  the  period  from 
January  11,  2019 
(date  of  incorporation) 
to December 31, 2019 

5 
(755) 
(750) 

5 

755 

(*1) As the amount of payment varies according to the base price (the arithmetic average of the weighted average stock price 
of transactions in the past one week, the past one month, and the past two months) at the date of payment, the fair value 
is calculated and used to measure the liability according to the Black Shawls model based on the base price at the time 
of each settlement. 

(*2) The number of payable stocks is granted at the initial contract date and the payment rate is determined based on the 
achievement of the pre-determined performance targets. Performance is evaluated as long-term performance indication 
including relative shareholder return, net income, return on equity (ROE), non-performing loan ratio and job performance. 

2)  The Company accounts for performance condition share-based payments according to the cash-settled 
method and the fair value of the liabilities is reflected in the compensation costs by re-measuring every 
closing period. As of December 31, 2020 and December 31, 2019 the book value of the liabilities related 
to the performance condition share-based payments recognized by the Company is 2,376 million won 
and 819 million won. 

174

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
27.  INCOME TAX EXPENSE (INCOME) 

(1)  Details of income tax expense (income) are as follows (Unit: Korean Won in millions): 

For the year ended 
December 31, 2020 

For the period from 
January 11, 2019 
(date of incorporation) 
to December 31, 2019 

Current tax expense: 

Current tax expense with respect to the current period 

Sub-total 

Deferred tax expense (income) 

Change in deferred tax assets (liabilities) due to temporary 

differences 

Income tax expense directly attributable to equity 

Income tax expense (income) 

Sub-total 

- 
- 

(1,118) 
337 
(781) 
(781) 

- 
- 

154 
240 
394 
394 

(2)  The relationship between income before income tax expense deduction and income tax expense in the 

current comprehensive income statement is as follows (Unit: Korean Won in millions): 

Net income before income tax expense 
Tax calculated at statutory tax rate (*1) 
Adjustments: 

Effects of income that is exempt from 

taxation 

Effect of expenses that are not deductible in 

determining taxable profit 

Effect of corporate tax due to consolidate tax 

plans 
Others 

Sub-total 
Income tax expense (income) 
Effective tax rate (*2) 

For the year ended 
December 31, 2020 

For the period from 
January 11, 2019 
(date of incorporation) 
to December 31, 2019 

594,537 
153,136 

(178,635) 

420 

24,370 
(72) 
(153,917) 
(781) 
- 

628,687 
165,527 

(179,186) 

1,190 

15,839 
24 
(162,133) 
394 
0.1% 

(*1) The corporate tax rate is 11% up to 200 million won in tax basis, 22% over 200 million won to 20 billion Won, 24.2% 

over 20 billion Won to 300 billion Won and 27.5% over 300 billion Won. 

(*2) It is tax income for the year ended December 31, 2020, so the annual effective tax rate was not calculated. 

(3)  Details of changes in deferred income tax assets and liabilities are as follows (Unit: Korean Won in 

millions): 

For the year ended December 31, 2020 

Beginning balance   

Recognized as 
income (expense) 

Recognized as other 
comprehensive 
income (expense) 

  Ending Balance 

- 

(2,594) 
72 
1,622 

(729) 
165 
225 
1,085 

(154) 

-   

601   
(32)   
(59)   

(836)   
50   
428   
629   

781   

106 

- 
- 
207 

24 
- 
- 
- 

337 

106 

(1,993) 
40 
1,770 

(1,541) 
215 
653 
1,714 

964 

For the period from January 11, 2019 
(date of incorporation) to December 31, 2019 
Recognized as other 
comprehensive 
income (expense) 

Recognized as 
income (expense) 

  Ending Balance 

Beginning balance   

- 
- 
- 

- 
      - 
- 
- 

    - 

(2,594)   
72   
1,389   

(736)   
165   
225   
1,085   

(394)   

- 
- 
233 

7 
- 
- 
- 

240 

(2,594) 
72 
1,622 

(729) 
165 
225 
1,085 

(154) 

Gain (loss) related to 

securities 

Gain (loss) on valuation 

of derivatives 

Provision for loan losses 
Defined benefit liability 
Deposits with employee 
retirement insurance 
trust 
Provisions 
Share based payment 
Others 
Net deferred tax 

assets(liabilities) in 
total 

Gain (loss) on valuation 

of derivatives 

Provision for loan losses 
Defined benefit liability 
Deposits with employee 
retirement insurance 
trust 
Provisions 
Share based payment 
Others 
Net deferred tax 

assets(liabilities) in 
total 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(4)  Unrealizable temporary differences are as follows (Unit: Korean Won in millions): 

(2)  The weighted average number of common shares outstanding is as follows: (Unit: number of shares, days) 

Deductible temporary differences 
Taxable temporary differences 

Total 

For the year ended 
December 31, 2020 

4,474   
(7,917,618)   
(7,913,144)   

For the period from 
January 11, 2019 
(date of incorporation) 
to December 31, 2019 

3,222 
(7,916,351) 
(7,913,129) 

No deferred income tax asset has been recognized for the deductible temporary difference of 4,474 million won 
associated with investments in subsidiaries as of December 31, 2020, because it is not probable that the 
temporary differences will be reversed in the foreseeable future. 

No deferred income tax liability has been recognized for the taxable temporary difference of 7,917,618 million 
won associated with investment in subsidiaries as of December 31, 2020, due to the following reasons: 

- 
- 

The Company is able to control the temporary difference of extinguishment. 
It is probable that the temporary difference will not be reversed in the foreseeable future. 

(5)  Details of accumulated deferred tax charged directly to other equity are as follows (Unit: Korean Won in 

millions): 

Net gain (loss) on valuation of financial assets at 

FVTOCI 

Remeasurements of defined benefit plan 

Total 

December 31, 2020 

December 31, 2019 

106 
471 
577 

- 
240 
240 

(6)  Current tax assets and liabilities are as follows (Unit: Korean Won in millions) 

Current tax assets 
Current tax liabilities 

December 31, 2019 

December 31, 2019 

307 
215,071 

- 
133,526 

28.  EARNINGS PER SHARE (“EPS”) 

(1)  Basic EPS is calculated by dividing net income attributable to common shareholders by weighted-average 
number of common shares outstanding (Unit: Korean Won in millions, except for EPS and number of 
shares): 

Net income attributable to Owners 
Dividends to hybrid securities 
Net income attributable to common shareholders 
Weighted average number of common shares 

outstanding (Unit: million shares) 

Basic EPS (Unit: Korean Won) 

For  the  year  ended 
December  31,  2020 

For  the  period  from 
January  11,  2019 
(date  of  incorporation) 
to December 31, 2019 

595,318 
(48,915) 
546,403 

722 
757 

628,293 
(4,363) 
623,930 

694 
900 

For the year ended December 31, 2020 

Number of 
shares 

  Dates   

Accumulated number of 
shares outstanding during 
period 

Period 

Common shares issued at the 
beginning of the period 

Treasury stock 

2020-01-01 ~ 2020-12-31 
  2020-01-01 ~ 2020-12-31 

722,267,683 

(2)   

366   
366   

Sub-total (①) 
Weighted average number of common shares outstanding (②=(①/366) 

264,349,971,978 
(732) 
264,349,971,246 
722,267,681 

For the period from January 11, 2019 (date of incorporation)   
to December 31, 2019 

Period 

Number of 
shares 

  Dates   

Accumulated number of 
shares outstanding during 
period 

2019-01-11 ~ 2019-12-31 

680,164,306   

355 

241,458,328,630 

Common shares issued at the 

beginning date of 
incorporation of the period 

Stock issuance 

(Comprehensive stock 
exchange) 

Purchase of treasury stock 
Purchase of treasury stock 

2019-09-10 ~ 2019-12-31 
  2019-08-26 ~ 2019-12-31 
  2019-12-13 ~ 2019-12-31 

42,103,377 

(1)   
(1)   

113 
128 
19 

Sub-total (①) 
Weighted average number of common shares outstanding (②=(①/355) 

4,757,681,601 
(128) 
(19) 
246,216,010,084 
693,566,226 

Diluted EPS is equal to basic EPS because there is no dilution effect for the year ended December 31, 2020 and 
for the period from January 11, 2019 (date of incorporation) to December 31, 2019. 

29.  CONTINGENT LIABILITIES AND COMMITMENTS 

(1)    Litigation case     

As of December 31, 2020 and December 31, 2019, the Company has no litigation case in progress. 

(2)    Details of loan commitments with financial institutions are as follows (Unit: Korean Won in millions): 

December 31, 2020 

December 31, 2019 

Loans 

  Financial institutions    Line of credit    Loan balance    Line of credit    Loan balance 
 Standard Chartered 
Bank Korea Ltd. 

 Kookmin Bank 

Total 

65,000 
35,000 
100,000 

- 
- 
- 

65,000 
35,000 
100,000 

- 
- 
- 

(3)  The Company decided to enter into a stock sales agreement with a major shareholder of Woori Asset Trust 

Co., Ltd (formerly Kukje Asset Trust Co., Ltd) to acquire 44.5% interest (58.6% of voting rights) during 
July, 2019, and to acquire additional 21.3% interest (28.0% of voting rights) after a certain period. As a 
result, the Company acquired the interest of the first sales agreement in December 2019 and is planning to 
acquire the interest of the second sales agreement after a certain period.   

In regards to this acquisition, the Company recognized 7,247 million won and 9,434 million won as 
derivative assets as of December 31, 2020 and December 31, 2019 (seeing Note 17). 

178

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
30.  RELATED PARTY TRANSACTIONS 

(2)    Gain or loss from transactions with related parties are as follows (Unit: Korean Won in millions): 

Related parties of the Company as of December 31, 2020 and December 31, 2019, and assets and liabilities 
recognized, guarantees and commitments, major transactions with related parties and compensation to key 
management for the year ended December 31, 2020 and for the period from January 11, 2019 (date of 
incorporation) to December 31, 2019 are as follows: 

(1)  Assets and liabilities from transactions with related parties are as follows (Unit: Korean Won in millions): 

Related party 

Title of account 

  December 31, 2020 

  December 31, 2019 

Subsidiaries 
Woori Bank 

Woori Card Co., Ltd. 

Woori FIS Co., Ltd.   

Woori Finance Research 

Institute Co., Ltd. 

 Cash and cash equivalents 
 Other financial assets 
 Allowance for credit losses 
 Other financial liabilities 

 Other financial assets 
 Other financial liabilities 

 Other financial assets 
 Other financial liabilities 

Other financial assets 
 Other financial liabilities 

Woori Credit   

Information Co., Ltd. 

Other financial assets 

Woori Fund Service   

Co., Ltd.   

Associates of subsidiaries 
W Service Networks Co., Ltd. 

Other financial assets 

 Other financial liabilities 

69,176   
598,505   
(147)   
7,718   

17,983   
299   

1,538   
259   

37   
1,465   

517   

643   

122   

43,670 
1,229,181 
(263) 
601 

37,754 
267 

1,386 
190 

21 
1,320 

568 

556 

64 

Related party 

Title of account 

For the year ended 
December 31, 2020 

For the period from 
January 11, 2019 
(date of incorporation) 
to December 31, 2019 

Subsidiaries (*1) 
Woori Bank 

 Interest income 
  Fees and commissions 

income 
 Dividend income 
 Interest expenses (*2) 
 Fees and commissions 

expense 

 Reversal(Provision) of 

impairment loss due to 
credit loss 

 General and administrative 

expenses (*2) 

Woori Card Co., Ltd. 

 Dividend income 

Woori FIS Co., Ltd.   

 General and administrative 

expenses 

Woori Finance Research 

 Fees and commissions 

Institute Co., Ltd. 

expenses 

Woori Credit Information Co., 

Ltd. 

Dividend income 

Woori Fund Service   

Co., Ltd. 

Woori Asset Trust Co., Ltd 
Associates of subsidiaries 
W Service Networks Co., Ltd. 

Dividend income 

  Dividend income 

  General and administrative 

expenses 

10,082 

805 
676,000 
17 

13 

116 

3,403 

2,580 

2,670 

6,190 

494 

521 

780 

7,741 

- 
676,000 
35 

4 

(262) 

2,365 

- 

1,492 

5,400 

- 

- 

- 

1,347 

775 

(*1) The Company issued debentures of 200,000 million won during the period, of which 40,000 million won was 

underwritten by Woori Investment Bank and paid 40 million won as acquisition fee which is included in the discount 
on debentures issued. In addition, 29,000 million won out of 200,000 million won in hybrid securities issued during the 
current term was acquired by Woori Investment Bank and paid 44 million won as acquisition fees, which is included in 
the cost of issuing hybrid securities. 

(*2) The depreciation of right-of-use assets and interest expense of lease liabilities arising from lease transactions during the 

current term are included. 

(3)  The details of the right-of-use assets and lease liabilities due to lease transactions with related parties as of 

December 31, 2020 and December 31, 2019 are as follows (Unit: Korea Won in millions):   

Related parties 

Subsidiaries 

Woori Bank 

Title of account 

  December 31, 2020 

 Right-of-use assets 
 Lease liabilities (*) 

  December 31, 2019 
1,436 
1,164 

4,936   
4,920   

180

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181

(*) Cash outflows of lease liabilities redemption for the year ended December 31, 2020 and for the period from January 11, 

2019 (date of incorporation) to December 31, 2019 are 1,817 million won and 1,115 million won, respectively. 

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
  
 
   
 
 
 
 
 
 
 
 
 
  
 
   
 
 
 
 
 
  
 
   
 
 
 
 
 
  
 
   
 
 
 
 
 
 
  
 
   
 
 
 
 
  
 
   
 
 
 
  
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(4)  The details of loan and borrowing transactions with related parties for the year ended December 31, 2020 

and for the period from January 11, 2019 (date of incorporation) to December 31, 2019 are as follows (Unit: 
Korea Won in millions): 

Related parties (*1) 

Subsidiaries 

Woori Bank 

Title of 
account 
  Due from 

banks (*2) 

For  the  year  ended  December  31,  2020 

  Beginning 
balance 

Increase 

  Decrease 

Ending 
balance 

1,130,000 

3,800,000 

  4,480,000 

450,000 

(*1) Woori Investment Bank acquired 40,000 million won out of 200,000 million won in non-guaranteed bonds issued 
during the year ended December 31, 2020 and sold the entire amount to the market on the date of issuance. Of the 
200,000 million won in hybrid securities issued during the current term, 29,000 million won was acquired by Woori 
Investment Bank and sold all to the market on the date of issuance.   

(*2) Excludes due from banks without withdrawal limitations. 

Related parties 

Subsidiaries 

Woori Bank 

Title of 
account 
  Due from 

banks (*) 

(*) Excludes due from banks without withdrawal limitations. 

For  the  period  from  January  11,  2019   
(date  of  incorporation)  to  December  31,  2019 

  Beginning 
balance 

Increase 

  Decrease 

Ending 
balance 

- 

  2,730,000 

  1,600,000 

1,130,000 

(5)  The details of equity-related transactions with related parties are as follows (Unit: Korean Won in million) 

For the year ended December 31, 2020 

Related parties 

Subsidiaries  Woori Bank 

Woori Card Co., Ltd. 
Woori Investment 
Bank Co., Ltd. 
Associates  Well to Sea No. 3 
Private Equity 
Fund 

  Contribution 
1,000,000 
- 

54,878 

- 

Designated to 
preferred buyers of 
Woori Financial 
Capital Co., Ltd. 
(formerly Aju 
Capital Co., Ltd.) 
60,158 
- 

  Consideration of 
the acquisition of 
Woori Financial 
Capital Co., Ltd. 
(formerly Aju 
Capital Co., Ltd.) 
- 
- 

- 

- 

- 

572,333 

Acquisition of 
hybrid 
securities 

- 
150,000 

- 

- 

(6)  There are no guarantees provided to the related parties. The unused commitments provided from the related 

parties are as follows (Unit: Korean Won in millions): 

Related parties 

  December 31, 2020 

  December 31, 2019 

Warranty 

Subsidiaries 

Woori Card Co., 

Unused loan commitment 

Ltd. 

131   

495   

(7)  Compensation for key management is as follows (Unit: Korean Won in millions): 

Short-term employee salaries 
Retirement benefit service costs 
Share-based compensation 

Total 

For  the  year ended 
December  31,  2020 

For  the  period  from 
January  11,  2019 
(date  of  incorporation) 
to  December  31,  2019 

6,259 
230 
1,205 
7,694 

3,863 
419 
529 
4,631 

Key management includes registered executives and non-registered executives. The Company has not 
recognized any outstanding assets, allowance and related impairment loss due to credit losses from transaction 
with key management as of December 31, 2020 and December 31, 2019. Liabilities related to key management 
compensation are 4,209 million won and 1,805 million won as of December 31, 2020 and December 31, 2019, 
respectively.   

31.  LEASES 

(1)  The future lease payments under the lease contracts are as follows (Unit: Korean Won in millions): 

Lease payments: 
Within one year 
After one year but within five years 

Total 

December 31, 2020 

December 31, 2019 

2,836 
2,768 
5,604 

1,341 
249 
1,590 

(2)  Total cash outflows from lease are as follows (Unit: Korean Won in millions): 

For  the  year  ended 
December  31,  2020 

For  the  period  from 
January  11,  2019 
(date  of  incorporation) 
to  December  31,  2019 

Cash outflows from lease 

2,335   

1,289 

(3)  Details of lease payments that are not included in the measurement of lease liabilities due to the fact that they 
are leases for which the underlying asset is of low value are as follows (Unit: Korean Won in millions): 

For  the  year  ended 
December  31,  2020 

For  the  period  from 
January  11,  2019 
(date  of  incorporation) 
to  December  31,  2019 

Lease payments for which the underlying 

asset is of low value 

132 

95 

There are no lease payments not included in the lease liabilities measurement, resulting from short-term leases 
for the year ended December 31, 2020 and for the period from January 11, 2019 (date of incorporation) to 
December 31, 2019. 

32.  EVENTS AFTER THE REPORTING PERIOD 

On March 5, 2021, the Company entered into a stock sale agreement to acquire 100% interests of Woori Savings 
Bank (common stock 12,160,398 shares) from one of the subsidiaries, Woori Financial Capital Co., Ltd. 

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REPORT ON INDEPENDENT AUDITOR’S 
AUDIT OF INTERNAL CONTROL OVER FINANCIAL REPORTING

(English Translation of a Report Originally Issued in Korean)

To the Board of Directors and Shareholders of Woori Financial Group Inc. 

Definition and Inherent Limitations of Internal Control over Financial Reporting

Opinion on Internal Control over Financial Reporting

We have audited Woori Financial Group Inc.(the Company)’s Internal Control over Financial Reporting as at December 31, 2020, based on Conceptual 
Framework for Designing and Operating Internal Control over Financial Reporting.

In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as at December 31, 2020, based on 
Conceptual Framework for Designing and Operating Internal Control over Financial Reporting.

We also have audited, in accordance with Korean Standards on Auditing, the separate financial statements of the Company, which comprise the 
separate statement of financial position as at December 31, 2020, and the separate statement of comprehensive income, separate statement of 
changes in equity and separate statement of cash flow for the year then ended, and notes to the separate financial statements including a summary of 
significant accounting policies, and our report dated March 12, 2021 expressed unqualified opinion.

Basis for Opinion on Internal Control over Financial Reporting

We conducted our audit in accordance with Korean Standards on Auditing. Our responsibility under these standards are further described in the 
Auditor’s Responsibilities for the Audit of Internal Control over Financial Reporting section of our report. We are independent of the Company in 
accordance with the ethical requirements of the Republic of Korea that are relevant to our audit of internal control over financial reporting and we have 
fulfilled our other ethical responsibilities in accordance with the ethical requirements. We believe that the audit evidence we have obtained is sufficient 
and appropriate to provide a basis for our audit opinion.

Responsibilities of Management and Those Charged with Governance for Internal Control over Financial Reporting

Management is responsible for designing, implementing and maintaining effective internal control over financial reporting, and for its assessment 
about the effectiveness of internal control over financial reporting, included in the accompanying Operating Status Report of Internal Control over 
Financial Reporting.

Those charged with governance have the responsibilities for overseeing internal control over financial reporting.

Auditor’s Responsibilities for the Audit of Internal Control over Financial Reporting

Our responsibility is to express opinion on the Company’s internal control over financial reporting based on our audit. We conducted the audit in 
accordance with Korean Standards on Auditing. Those standards require that we plan and perform the audit to obtain reasonable assurance about 
whether effective internal control over financial reporting was maintained in all material respects.

An audit of internal control over financial reporting involves performing procedures to obtain audit evidence about whether a material weakness exists. 
The procedures selected depend on the auditor’s judgment, including the assessment of the risks that a material weakness exists. An audit includes 
obtaining an understanding of internal control over financial reporting and testing and evaluating the design and operating effectiveness of internal 
control over financial reporting based on the assessed risk.

An entity’s internal control over financial reporting is a process effected by those charged with governance, management, and other personnel, 
designed to provide reasonable assurance regarding the preparation of reliable financial statements in accordance with International Financial 
Reporting Standards as adopted by the Republic of Korea. An entity’s internal control over financial reporting includes those policies and procedures 
that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of 
the entity; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance 
with International Financial Reporting Standards as adopted by the Republic of Korea, and that receipts and expenditures of the entity are being 
made only in accordance with authorizations of management and those charged with governance; and (3) provide reasonable assurance regarding 
prevention, or timely detection and correction of unauthorized acquisition, use, or disposition of the entity’s assets that could have a material effect on 
the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent, or detect and correct, misstatements. Also, projections of 
any assessment of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or 
that the degree of compliance with the policies or procedures may deteriorate.

The engagement partner on the audit resulting in this independent auditor’s report is Sung-Jae Lim, Certified Public Accountant.

Samil Pricewaterhouse Coopers 

Seoul, Korea

March 12, 2021

This report is effective as of March 12, 2021, the audit report date. Certain subsequent events or circumstances, which may occur between the 
audit report date and the time of reading this report, could have a material impact on the Company’s internal control over financial reporting thereto. 
Accordingly, the readers of the audit report should understand that there is a possibility that the above audit report may have to be revised to reflect 
the impact of such subsequent events or circumstances, if any.

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  OPERATING STATUS REPORT OF  
INTERNAL CONTROL OVER FINANCIAL REPORTING

INDEPENDENT AUDITOR’S REPORT

(English Translation of a Report Originally Issued in Korean)

To the Board of Directors and Audit Committee of Woori Financial Group Inc.

To the Board of Directors and Shareholders of Woori Financial Group Inc. 

We, as the Chief Executive Officer (“CEO”) and Internal Control over Financial Reporting(“ICFR”) Officer of Woori Financial Group Inc. (the “Company”), 
assessed operating status of the Company’s Internal Control over Financial Reporting for the year ended December 31, 2020.

The Company’s management, including ourselves, is responsible for designing and operating ICFR.

We assessed whether the Company effectively designed and operated its ICFR to prevent and detect errors or frauds which may cause a 
misstatement in financial statements to ensure preparation and disclosure of reliable financial information.

We used the ‘Conceptual Framework for Designing and Operating Internal Control over Financial Reporting’ established by the Operating Committee 
of Internal Control over Financial Reporting in Korea (the “ICFR Committee”) as the criteria for design and operation of the Company’s ICFR. We also 
conducted an assessment of ICFR based on the ‘Management Guideline for Evaluating and Reporting Effectiveness of Internal Control over Financial 
Reporting’ established by the ICFR Committee.

Based on our assessment, we concluded that the Company’s ICFR is designed and operated effectively as of December 31, 2020, in all material 
respects, in accordance with the ‘Conceptual Framework for Designing and Operating Internal Control over Financial Reporting’.

We certify that this report does not contain any untrue statement of a fact, or omit to state a fact necessary to be presented herein. We also certify that 
this report does not contain or present any statements which might cause material misunderstandings, and we have reviewed and verified this report 
with sufficient care.

February 25, 2021
Tae Seung Sohn, Chief Executive Officer
Sung Wook Lee, Internal Control over Financial Reporting Officer

Opinion

We have audited the accompanying consolidated financial statements of Woori Financial Group Inc. and its subsidiaries (collectively referred to as the 
“Group”), which comprise the consolidated statement of financial position as at December 31, 2020, and the consolidated statement of comprehensive 
income, consolidated statement of changes in equity and consolidated statement of cash flows for the year then ended, and notes to the consolidated 
financial statements, including a summary of significant accounting policies.

In our opinion, the accompanying consolidated financial statements present fairly, in all material respects, the consolidated financial position of the 
Group as at December 31, 2020, and its consolidated financial performance and its consolidated cash flows for the year then ended in accordance 
with International Financial Reporting Standards as adopted by the Republic of Korea (Korean IFRS).

Basis for Opinion

We conducted our audit in accordance with Korean Standards on Auditing. Our responsibilities under those standards are further described in the 
Auditor’s Responsibilities for the Audit of the Consolidated Financial Statements section of our report. We are independent of the Group in accordance 
with the ethical requirements of the Republic of Korea that are relevant to our audit of the consolidated financial statements and we have fulfilled 
our other ethical responsibilities in accordance with the ethical requirements. We believe that the audit evidence we have obtained is sufficient and 
appropriate to provide a basis for our audit opinion.

Key Audit Matter

Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the consolidated financial statements 
of the current period. These matters were addressed in the context of our audit of the consolidated financial statements as a whole, and in forming our 
opinion thereon, and we do not provide a separate opinion on these matters.

Expected Credit Losses on Loans Measured at Amortized Cost 

Why it is determined to be a key audit matter:

The impairment guidance under Korean IFRS 1109 Financial Instruments requires determination of significant increases in credit risk and 
measurement of expected credit losses using forward-looking information and others. Accordingly, the Group developed a measurement model that 
encompasses probability of default, loss given default and forward looking information utilizing various types of information, which requires a higher 
level of management’s interpretation and judgment.

The Group measures expected credit losses on loans measured at amortized cost based on both individual and collective assessments. Individual 
assessment of expected credit losses is performed based on estimation of future forecast cash flow with a relatively high degree of management’s 
estimation and judgment, and collective assessment of expected credit losses involves a variety of complex variables and assumptions that require 
management’s estimation and judgment. Due to these facts, expected credit losses of loans measured at amortized costs are determined as a key 
audit matter. In addition, the Group considered that loans subject to payment deferral or interest deferral under the government’s COVID-19 relief 
package posed significantly higher credit risks leading to its assessment of more likelihood of default. Such estimation on expected credit losses 
involved higher degree of judgment.

As described in Note 10, loans measured at amortized cost subject to individual or collective assessments amount to 304,702,706 million won, with 
allowances for credit losses of 1,908,524 million won as of December 31, 2020. Significantly affected subsidiary is Woori Bank.

How our audit addressed the key audit matter:

(1) Assessment of expected credit losses on an individual basis

We obtained an understanding and evaluated the processes and controls relating to the assessment of expected credit losses on an individual basis. 
In particular, we focused our effort on the assumptions used in estimating future cash flows. We evaluated whether management’s estimation was 
reasonable and we assessed the key assumptions in the cash flow projection including growth rate of entities subject to individual assessment and 
collateral valuation. As part of these procedures, we assessed whether sales growth rate, operating income ratio, and assumptions on investment 
activities were consistent with historical operating performance and current market conditions. Additionally, we assessed the appropriateness 
of collateral valuation by conducting our own research on recent property prices and engaged independent appraisal specialists in assessing 
reasonableness of appraisal reports, models and methodologies used by management.

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  (2) Assessment of expected credit losses on a collective basis

We obtained an understanding and evaluated the processes and controls relating to management’s calculation of expected credit losses on a 
collective basis in accordance with impairment requirements under Korean IFRS 1109 Financial Instruments. As explained in Note 2, management 
assessed credit ratings to recognize lifetime expected credit losses on loans with significant increase in credit risk and impaired loans. Other than 
these cases, management recognized 12-months of expected credit losses. To calculate expected credit losses, management applied forward-looking 
information, probability of default and loss given default estimated through its internal procedures and controls implemented for various assumptions.

We assessed the design and operating effectiveness of controls relating to credit ratings that reasonably reflected both qualitative and quantitative 
information. Our testing over the accuracy and reliability of the information included agreeing qualitative and quantitative information with relevant 
evidence.

As part of an audit in accordance with Korean Standards on Auditing, we exercise professional judgment and maintain professional skepticism 
throughout the audit. We also:

•  Identify and assess the risks of material misstatement of the consolidated financial statements, whether due to fraud or error, design and perform 
audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk 
of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, 
intentional omissions, misrepresentations, or the override of internal control.

•  Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not 

for the purpose of expressing an opinion on the effectiveness of the entity’s internal control.

•  Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by 

We reviewed the appropriateness of management policies and procedures to determine significant increases in credit risk, and tested reasonableness 
of expected credit loss model applied by each of the three stages(Stage 1, 2 and 3) depending on how significantly credit risk was increased.

management.

We used risk specialists to test the appropriateness of management’s methodologies of reflecting forward-looking information in the estimation of 
expected credit loss by adjusting the probability of default and loss given default after statistically analyzing the correlation between forward-looking 
information and probability of default or loss given default. Moreover, we tested the reasonableness and mathematical accuracy of the result through 
recalculation and examination of supporting data.

We reviewed the methodologies used by management to verify that probability of default and loss given default were calibrated using sufficient and 
reasonable historical data. We determined that the default and loss data used were appropriately gathered and applied in accordance with internal 
control procedures. In addition, we tested reasonableness and accuracy of probability of default and loss given default through procedures including 
recalculation, and tested management’s default and loss data by agreeing them with relevant evidence.

Furthermore, we tested reasonableness of stage allocation of loans subject to COVID-19 payment relief attributable to significant increase in credit 
risk. We also tested key assumptions used in calculation of probability of default and required disclosures. We verified accuracy and completeness of 
aggregation of loans subject to the deferral, and accuracy of calculation of loss allowances.

Emphasis of Matter

Without modifying our opinion, we draw attention to Note 3 of the financial statements, which indicates that the outbreak of COVID-19 in 2020 may 
have a negative impact on the Group’s financial condition and results of operations.

Other Matters

The consolidated financial statements of the Group for the year ended December 31, 2019, were audited by Deloitte Anjin LLC auditor who expressed 
an unqualified opinion on those statements on March 16, 2020.

Auditing standards and their application in practice vary among countries. The procedures and practices used in the Republic of Korea to audit such 
consolidated financial statements may differ from those generally accepted and applied in other countries.

Responsibilities of Management and Those Charged with Governance for the Consolidated Financial Statements

Management is responsible for the preparation and fair presentation of the consolidated financial statements in accordance with Korean IFRS, and 
for such internal control as management determines is necessary to enable the preparation of consolidated financial statements that are free from 
material misstatement, whether due to fraud or error.

In preparing the consolidated financial statements, management is responsible for assessing the Group’s ability to continue as a going concern, 
disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless management either intends to 
liquidate the Group or to cease operations.

Those charged with governance are responsible for overseeing the Group’s financial reporting process.

Auditor’s Responsibilities for the Audit of the Consolidated Financial Statements

Our objectives are to obtain reasonable assurance about whether the consolidated financial statements as a whole are free from material 
misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of 
assurance, but is not a guarantee that an audit conducted in accordance with Korean Standards on Auditing will always detect a material misstatement 
when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be 
expected to influence the economic decisions of users taken on the basis of these consolidated financial statements.

•  Conclude on the appropriateness of management’s use of the going concern basis of accounting and, based on the audit evidence obtained, whether 
a material uncertainty exists related to events or conditions that may cast significant doubt on the Group’s ability to continue as a going concern. If 
we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the consolidated 
financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the 
date of our auditor’s report. However, future events or conditions may cause the Group to cease to continue as a going concern.

•  Evaluate the overall presentation, structure and content of the consolidated financial statements, including the disclosures, and whether the 

consolidated financial statements represent the underlying transactions and events in a manner that achieves fair presentation.

•  Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities within the Group to express an 
opinion on the consolidated financial statements. We are responsible for the direction, supervision and performance of the Group audit. We remain 
solely responsible for our audit opinion.

We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit 
findings, including any significant deficiencies in internal control that we identify during our audit.

We also provide those charged with governance with a statement that we have complied with relevant ethical requirements regarding independence, 
and to communicate with them all relationships and other matters that may reasonably be thought to bear on our independence, and where applicable, 
related safeguards.

From the matters communicated with those charged with governance, we determine those matters that were of most significance in the audit of 
the consolidated financial statements of the current period and are therefore the key audit matters. We describe these matters in our auditor’s report 
unless law or regulation precludes public disclosure about the matter or when, in extremely rare circumstances, we determine that a matter should not 
be communicated in our report because the adverse consequences of doing so would reasonably be expected to outweigh the public interest benefits 
of such communication.

The engagement partner on the audit resulting in this independent auditor’s report is Sung-jae Lim, Certified Public Accountant.

Samil Pricewaterhouse Coopers Seoul, Korea

March 12, 2021

This report is effective as of March 12, 2021, the audit report date. Certain subsequent events or circumstances, which may occur between the 
audit report date and the time of reading this report, could have a material impact on the accompanying consolidated financial statements and 
notes thereto. Accordingly, the readers of the audit report should understand that there is a possibility that the above audit report may have to be 
revised to reflect the impact of such subsequent events or circumstances, if any.

188

189

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES
  WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF FINANCIAL POSITION
CONSOLIDATED STATEMENTS OF FINANCIAL POSITION 
AS OF DECEMBER 31, 2020 AND 2019 

AS OF DECEMBER 31, 2020 AND 2019

Cash and cash equivalents (Note 6) 
Financial assets at fair value through profit or loss (“FVTPL”)   

(Notes 4, 7, 11, 12, 18 and 26) 

ASSETS 

Financial assets at fair value through other comprehensive income (“FVTOCI”) 

(Notes 4, 8, 11, 12, and 18) 

Securities at amortized cost (Notes 4, 9, 11, 12 and 18) 
Loans and other financial assets at amortized cost (Notes 4, 10, 11, 12, 18 and 41) 
Investments in joint ventures and associates (Note 13) 
Investment properties (Note 14 and 18) 
Premises and equipment (Notes 15 and 18) 
Intangible assets (Note 16) 
Assets held for sale (Note 17) 
Net defined benefit asset (Note 24) 
Current tax assets (Note 38) 
Deferred tax assets (Note 38) 
Derivative assets (Designated for hedging) (Notes 4,11,12 and 26) 
Other assets (Notes 19 and 41) 

Total assets 

LIABILITIES 

Financial liabilities at fair value through profit or loss (“FVTPL”) 

(Notes 4, 11, 12, 20 and 26) 

Deposits due to customers (Notes 4,11,21 and 41) 
Borrowings (Notes 4, 11, 12 and 22) 
Debentures (Notes 4, 11 and 22) 
Provisions (Notes 23, 40 and 41) 
Net defined benefit liability (Note 24) 
Current tax liabilities (Note 38) 
Deferred tax liabilities (Note 38) 
Derivative liabilities (Designated for hedging) (Notes 4,11,12 and 26) 
Other financial liabilities (Notes 4,11,12, 25 and 41) 
Other liabilities (Notes 25 and 41) 

Total liabilities 

EQUITY 

Owners’ equity (Note 28) 

Capital stock 
Hybrid securities 
Capital surplus   
Other equity 
Retained earnings 

Non-controlling interests 

Total equity 
Total liabilities and equity 

  December 31,   
2020 

December 31,   
2019 
(Korean Won in millions) 

9,990,983   

6,392,566 

14,762,941   

8,069,144 

30,028,929   
17,020,839   
320,106,078   
993,291   
387,464   
3,287,198   
792,077   
60,002   
5,658   
75,655   
46,088   
174,820   
1,348,994   
399,081,017   

6,813,822   
291,477,279   
20,745,466   
37,479,358   
501,643   
52,237   
370,718   
160,250   
64,769   
14,215,817   
473,813   
372,355,172   

3,611,338 
1,895,366 
626,111 
(2,347,472)  
19,268,265   
23,053,608   
3,672,237   
26,725,845   
399,081,017   

27,730,531 
20,320,539 
293,717,693 
806,360 
280,239 
3,364,716 
844,110 
10,556 
2,582 
47,367 
39,544 
121,131 
233,646 
361,980,724 

2,958,302 
264,685,578 
18,998,920 
30,858,055 
443,980 
92,470 
182,690 
134,322 
6,837 
17,706,767 
420,471 
336,488,392 

3,611,338 
997,544 
626,295 
(2,249,322) 
18,524,515 
21,510,370 
3,981,962 
25,492,332 
361,980,724 

WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME 

FOR THE YEARS ENDED DECEMBER 31, 2020 AND 2019

FOR THE YEARS ENDED DECEMBER 31, 2020 AND 2019 

Interest income 

Financial assets at FVTPL   
Financial assets at FVTOCI 
Financial assets at amortized cost 

Interest expense 
Net interest income (Notes 11, 30 and 41) 

Fees and commissions income 
Fees and commissions expense 
Net fees and commissions income (Notes 11, 31 and 41) 

Dividend income (Notes 11, 32 and 41) 
Net gain on financial instruments at FVTPL (Notes 11, 33 and 41) 
Net gain on financial assets at FVTOCI (Notes 11 and 34) 
Net gain arising on financial assets at amortized cost (Note 11)   
Impairment losses due to credit loss (Notes 35 and 41) 
General and administrative expense (Notes 36 and 41) 
Other net operating expense (Notes 11, 26, 36 and 41) 
Operating income 

Share of gain of joint ventures and associates (Note 13) 
Other non-operating expense 
Non-operating expense (Note 37) 

Net income before income tax expense 

Income tax expense (Note 38) 

Net income 

Net gain(loss) on valuation of equity securities at FVTOCI 
Changes in capital due to equity method 
Remeasurement gain(loss) related to defined benefit plan 
Items that will not be reclassified to profit or loss:  

Net gain on valuation of debt securities at FVTOCI 
Changes in capital due to equity method 
Net gain(loss) on foreign currency translation of foreign operations 
Net gain(loss) on valuation of cash flow hedge  
Items that may be reclassified to profit or loss:  

2020 

2019 
(Korean Won in millions) 

9,523,853   
48,612   
437,527   
9,037,714   
(3,525,341)   
5,998,512   

1,694,016   
(679,977)   
1,014,039   

138,543   
421,709   
24,138   
44,443   
(784,371)   
(3,956,181)   
(820,438)   
2,080,394   

101,077   
(180,220)   
(79,143)   

10,576,770 
50,619 
474,751 
10,051,400 
(4,683,064) 
5,893,706 

1,709,326 
(606,698) 
1,102,628 

107,959 
25,455 
11,015 
102,115 
(374,244) 
(3,766,077) 
(302,581) 
2,799,976 

83,997 
(160,924) 
(76,927) 

2,001,251   

2,723,049 

(486,002)   

(685,453) 

1,515,249   

2,037,596 

47,246   
(2,065)   
9,783   
54,964   

12,114   
(233)   
(153,472)   
4,420   
(137,171)   

(58,129) 
- 
(34,648) 
(92,777) 

43,988 
613 
101,781 
(1,823) 
144,559 

Other comprehensive income (loss), net of tax 

(82,207)   

51,782 

The accompanying notes are part of this consolidated financial statements. 

Total comprehensive income  

1,433,042   

2,089,378 

(Continued) 

190

191

- 7 - 

- 8 - 

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
   
    
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME 

FOR THE YEARS ENDED DECEMBER 31, 2020 AND 2019 (CONTINUED)

FOR THE YEARS ENDED DECEMBER 31, 2020 AND 2019 (CONTINUED) 

WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY
WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY 
FOR THE YEARS ENDED DECEMBER 31, 2020 AND 2019 

FOR THE YEARS ENDED DECEMBER 31, 2020 AND 2019

Net income attributable to: 

Net income attributable to owners 
Net income attributable to non-controlling interests 

Total comprehensive income attributable to: 
Comprehensive income attributable to owners 
Comprehensive income attributable to non-controlling interests 

2020 
2019 
(Korean Won in millions) 

1,515,249   
1,307,266   
207,983   

1,433,042   
1,233,097   
199,945   

2,037,596 
1,872,207 
165,389 

2,089,378 
1,914,393 
174,985 

Earnings per share (Note 39) 

Basic and diluted earnings per share (Unit: In Korean Won) 

1,742   

2,727 

The accompanying notes are part of this consolidated financial statements. 

January 1, 2019 
Total comprehensive income 

Net income   
Net loss on valuation of financial 
instruments at FVTOCI 

Net gain(loss) due to disposal of equity 

securities at FVTOCI 

Changes in capital due to equity method 
Gain on foreign currency translation of 

foreign operations 

Loss on valuation of cash flow hedge 
Remeasurement loss related to defined 

benefit plan 
Transactions with owners 

Dividends to common stocks 
Acquisition of subsidiaries 
New stocks issue cost 
Net increase of treasury stocks 
Issuance of hybrid securities 
Dividends to hybrid securities 
Redemption of hybrid securities 
Exchange of non-controlling interests in 

hybrid securities 

Changes in subsidiaries’ capital 
Appropriation of retained earnings   
Other changes in consolidated capital 

December 31, 2019 

January 1, 2020 
Total comprehensive income 

Net income 
Net gain(loss) on valuation of financial 

instruments at FVTOCI 

Net gain(loss) due to disposal of equity 

securities at FVTOCI 

Changes in capital due to equity method 
Gain on foreign currency translation of 

foreign operations 

Gain on valuation of cash flow hedge 
Remeasurement gain related to defined 

benefit plan 
Transactions with owners 

Dividends to common stocks 
Issuance of hybrid securities 
Dividends to hybrid securities 
Redemption of hybrid securities 
Changes in subsidiaries’ capital 
Changes in non-controlling interests 
related to business combination 

December 31, 2020 

Capital 
Stock 

Hybrid 
securities 

Capital 
surplus 

3,381,392   

3,161,963   

285,889   

Retained 
earnings 

Other 
equity 
(Korean Won in millions) 
(2,213,970)   

Owners’ 
equity in 
total 

Non-
controlling 
interests 

Total 
equity 

17,124,657    21,739,931   

213,113   

21,953,044 

-   

-   

-   
-   

-   
-   

-   

-   

-   

-   
-   

-   
-   

-   

-   

-   

-   
1,153   

-   
-   

-   

-   

1,872,207   

1,872,207   

165,389   

2,037,596 

(14,101)   

-   

(14,101)   

(40)   

(14,141) 

29,368   
613   

91,748   
(1,823)   

(34,251)   

(29,368)   
-   

-   
1,766   

-   
-   

- 
1,766 

-   
-   

-   

91,748   
(1,823)   

10,033   
-  

101,781 
(1,823) 

(34,251)   

(397)   

(34,648) 

-   
229,946   
-   
-   
-   
-   
-   

-   
-   
-   
-   
997,544   
-   
-   

-   
351,663   
(12,848)   
-   
-   
-   
-   

-   
-   
-   
4,245   
-   
-   
(277)   

(437,626)   
-   
-   
-   
-   
(4,362)  
-   

(437,626)   
581,609   
(12,848)   
4,245   
997,544   
(4,362)   
(277)   

(2,014)   
69,534   
-   
-   
658,470   
(134,421)   
(159,618)   

(439,640) 
651,143 
(12,848) 
4,245 
1,656,014 
(138,783) 
(159,895) 

-    (3,161,963)   
-   
-   
-   
-   
-   
-   
997,544   
3,611,338   

-   
438   
-   
-   
626,295   

-   
-   
368   
(111,242)   
(2,249,322)   

-    (3,161,963)   
438   
-   
(368)   
- 
(111,867) 
(625)   
18,524,515    21,510,370 

3,161,963   
(50)   
-   
-   
  3,981,962   

- 
388 
- 
(111,867) 
25,492,332 

3,611,338   

997,544   

626,295   

(2,249,322)   

18,524,515    21,510,370   

3,981,962   

25,492,332 

-   

-   

-   
-   

-   
-   

-   

-   
-   
-   
-   
-   

-   

-   

-   
-   

-   
-   

-   

-   

-   

-   
-   

-   
-   

-   

-   
897,822   
-   
-   
-   

-   
-   
-   
-   
(184)   

-   

1,307,266   

1,307,266   

207,983   

1,515,249 

59,417   

2,664   
(2,298)   

(145,376)   
4,306   

9,782   

-   
-   
-   
(31,252)   
4,607   

-   

59,417   

(57)   

59,360 

(2,664)   
-   

-   
(2,298)   

-   
-   

- 
(2,298) 

-   
-   

-   

(145,376)   
4,306   

(8,096)   
114   

(153,472) 
4,420 

9,782   

1   

9,783 

(505,587)   
-   
(48,915)   
-   
(6,350)   

(505,587)   
897,822   
(48,915)   
(31,252)   
(1,927)   

(2,071)   
-   
(162,362)   
(555,744)   
45,684   

(507,658) 
897,822 
(211,277) 
(586,996) 
43,757 

-   
3,611,338   

-   
1,895,366   

-   
626,111   

-   
(2,347,472)   

-   

-   
19,268,265    23,053,608   

164,823   
3,672,237   

164,823 
26,725,845 

192

193

The accompanying notes are part of this consolidated financial statements. 

- 9 - 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
  
   
   
   
 
 
 
   
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS

WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF CASH FLOWS   
FOR THE YEARS ENDED DECEMBER 31, 2020 AND 2019 

FOR THE YEARS ENDED DECEMBER 31, 2020 AND 2019

WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS

WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF CASH FLOWS 
FOR THE YEARS ENDED DECEMBER 31, 2020 AND 2019 (CONTINUED) 

FOR THE YEARS ENDED DECEMBER 31, 2020 AND 2019 (CONTINUED)

Cash flows from operating activities: 
Net income 
Adjustments to net income: 

Income tax expense 
Interest income 
Interest expense 
Dividend income 

Additions of expenses not involving cash outflows: 

Loss on valuation of financial instruments at FVTPL 
Loss on financial assets at FVTOCI 
Impairment loss due to credit loss 
Loss on other provisions 
Retirement benefit 
Depreciation and amortization 
Net gain on foreign currency translation 
Loss on derivatives (designated for hedge) 
Loss on fair value hedge   
Loss on valuation of investments in joint ventures and associates 
Loss on disposal of premises and equipment, intangible assets and other assets 
Impairment loss on premises and equipment, intangible assets and other assets 

Deductions of income not involving cash inflows: 

Gain on valuation of financial instruments at FVTPL 
Gain on financial assets at FVTOCI 
Gain on other provisions 
Gain on derivatives (designated for hedge) 
Gain on fair value hedge 
Gain on valuation of investments in joint ventures and associates 
Gain on disposal of investments in joint ventures and associates 
Gain on disposal of premises and equipment, intangible assets and other assets 
Reversal of impairment loss on premises and equipment, intangible assets and other 

assets 

Profit from bargain purchase 
Other income 

Changes in operating assets and liabilities: 

Financial instruments at FVTPL 
Loans and other financial assets at amortized cost 
Other assets 
Deposits due to customers 
Provisions 
Net defined benefit liability 
Other financial liabilities 
Other liabilities 

Interest income received 
Interest expense paid 
Dividends received 
Income tax paid 

Net cash inflow from operating activities 

(Continued) 

194

2020 
2019 
(Korean Won in millions) 

1,515,249   

2,037,596 

486,002   
(9,523,853)   
3,525,341   
(138,543)   
(5,651,053)   

685,453 
(10,576,770) 
4,683,064 
(107,959) 
(5,316,212) 

44,863   
787   
784,371   
232,680   
174,628   
535,548   
191,504   
82,746   
68,508   
24,525   
2,717   
8,763   
2,151,640   

-   
24,925   
2,450   
67,395   
9,646   
125,602   
3,470   
9,715   

172   
67,427   
20,600   
331,402   

(875,076)   
(22,763,192)   
(89,918)   
27,378,173   
(184,112)   
(214,741)   
(2,694,701)   
(8,150)   
548,283   

9,558,119   
(4,008,001)   
138,562   
(315,422)   
5,373,258   
3,605,975   

- 
1,375 
374,244 
129,682 
165,125 
505,718 
- 
3,686 
86,214 
19,778 
3,433 
28,295 
1,317,550 

246,175 
12,390 
3,302 
126,651 
231 
103,775 
- 
1,632 

103 
- 
- 
494,259 

(506,772) 
(11,265,714) 
86,237 
15,407,222 
(63,751) 
(293,008) 
(4,719,399) 
30,693 
(1,324,492) 

10,478,357 
(4,383,916) 
107,940 
(552,215) 
5,650,166 
1,870,349 

Cash flows from investing activities: 
  Cash in-flows from investing activities: 

Disposal of financial instruments at FVTPL 
Disposal of financial assets at FVTOCI 
Redemption of securities at amortized cost 
Disposal of investments in joint ventures and associates 
Disposal of investment properties 
Disposal of premises and equipment 
Disposal of intangible assets 
Net increase of other assets 

  Cash out-flows from investing activities: 

Net cash in-flows of business combination 
Acquisition of financial instruments at FVTPL 
Acquisition of financial assets at FVTOCI 
Acquisition of securities at amortized cost 
Acquisition of investments in joint ventures and associates 
Acquisition of investment properties 
Acquisition of premises and equipment 
Acquisition of intangible assets 

Net cash outflow from investing activities 

Cash flows from financing activities: 
  Cash in-flows from financing activities: 

Net increase in borrowings 
Issuance of debentures 
Net increase of other liabilities 
Issuance of hybrid securities 
Retirement of treasury stocks 
Paid-in capital increase on non-controlling interests 

  Cash out-flows from financing activities: 

  Net cash out-flows from hedging activities 
Redemption of debentures 
Redemption of lease liabilities 
New stock issue cost 
Acquisition of treasury stocks 
Dividends paid 
Redemption of hybrid stocks 
Dividends paid to hybrid securities 
Dividends paid to non-controlling interest 
Paid-in capital decrease on non-controlling interests 

Net cash inflow from financing activities 

2020 
2019 
(Korean Won in millions) 

6,605,483   
20,527,695   
5,661,472   
410,940   
353   
22,828   
634   
26,642   
33,256,047   

313,058   
8,082,824   
23,044,741   
2,380,448   
550,619   
76,588   
149,341   
114,854   
34,712,473   
(1,456,426)   

2,033,851   
23,082,798   
3,971   
897,822   
-   
45,749   
26,064,191   

5,409   
22,168,962   
204,794   
-   
-   
505,587   
598,850   
211,277   
2,071   
-   
23,696,950   
2,367,241   

11,357,056 
14,303,197 
8,709,947 
30,098 
193 
13,343 
939 
- 
34,414,773 

296,813 
11,823,630 
23,775,062 
6,092,078 
389,096 
70,346 
429,547 
126,342 
43,002,914 
(8,588,141) 

3,081,757 
25,510,713 
- 
1,656,014 
760,101 
- 
31,008,585 

5,520 
23,651,950 
217,867 
17,337 
184,164 
437,626 
160,000 
161,052 
2,014 
50 
24,837,580 
6,171,005 

Net increase (decrease) in cash and cash equivalents 

4,516,790   

(546,787) 

Cash and cash equivalents, beginning of the period 

6,392,566   

6,747,894 

Effects of exchange rate changes on cash and cash equivalents 

(918,373)   

191,459 

Cash and cash equivalents, end of the period (Note 6) 

9,990,983   

6,392,566 

The accompanying notes are part of this consolidated financial statements. 

195

- 11 - 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
    
 
 
 
WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

WOORI FINANCIAL GROUP INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
AS OF DECEMBER 31, 2020 AND 2019 

AS OF DECEMBER 31, 2020 AND 2019

1.  GENERAL 

(1)  Summary of the Parent company   

Woori Financial Group, Inc. (hereinafter referred to the “Parent company”) is primarily aimed at controlling 
subsidiaries that operate in the financial industry or those that are closely related to the financial industry through 
the ownership of shares and was established on January 11, 2019 under the Financial Holding Company Act 
through the comprehensive transfer with shareholders of Woori Bank (hereinafter referred to the “Bank”), Woori 
FIS Co., Ltd., Woori Finance Research Institute Co., Ltd., Woori Credit Information Co., Ltd., Woori Fund 
Services Co., Ltd. and Woori Private Equity Asset Management Co. Ltd. The headquarters of the Parent 
company is located at 51, Sogong-ro, Jung-gu, Seoul, Korea, and the capital is 3,611,338 million won as of 
December 31, 2020 while the Korea Deposit Insurance Corp. (“KDIC”), the Parent company’s largest 
shareholder, owns 124,604,797 shares (17.25%) of the Parent company’s stocks issued. The company’s stocks 
were listed on the Korea Exchange on February 13, 2019, and its American Depository Shares (“ADS”) are also 
being traded as the underlying common stock on the New York Stock Exchange since the same date. 

The details of stock transfer between the Parent company and subsidiaries as of incorporation are as follows 
(Unit: Number of shares) 

Stock transfer company 

Woori Bank 
Woori FIS Co., Ltd. 
Woori Finance Research Institute Co., Ltd. 
Woori Credit Information Co., Ltd. 
Woori Fund Service Co., Ltd. 
Woori Private Equity Asset Management Co., Ltd. 

Total number of 
issued shares 

Exchange ratio 
per share 

676,000,000 
4,900,000 
600,000 
1,008,000 
2,000,000 
6,000,000 

1.0000000 
0.2999708 
0.1888165 
1.1037292 
0.4709031 
0.0877992 

Number of Parent 
company’s stocks 
676,000,000 
1,469,857 
113,289 
1,112,559 
941,806 
526,795 

As of August 1, 2019, the Parent company acquired a 73% interest in Tongyang Asset Management Co., Ltd. 
and changed the name to Woori Asset Management Corp. Also, as of August 1, 2019, the Parent company 
gained 100% control of ABL Asset Management Co., Ltd., added it as a consolidated subsidiary and changed the 
name to Woori Global Asset Management Co., Ltd. on December 6, 2019. 

The Parent company paid 598,391 million won in cash and 42,103,377 new shares of the Parent company to 
acquire 100% interest of Woori Card Co., Ltd. from its subsidiary, Woori Bank, on September 10, 2019. On the 
same date, the Parent company also acquired 59.8% interest of Woori Investment Bank Co., Ltd. from Woori 
Bank with 392,795 million won in cash. 

As of December 30, 2019, the Parent company acquired a 67.2% interest (excluding treasury stocks, 51% 
interest including treasury stocks) in Woori Asset Trust Co., Ltd. (formerly Kukje Asset Trust Co., Ltd.) and 
added it as a consolidated subsidiary at the end of 2019. 

The Group acquired 76.8% (excluding treasury stocks, 74.0% interest including treasury stocks) stake in Woori 
Financial Capital Co., Ltd. (formerly Aju Capital Co., Ltd.) on December 10, 2020. 

196

- 13 - 

(2)  Details of the Parent company and subsidiaries (hereinafter ‘Group’) as of December 31, 2020 and 2019 

are as follows: 

Subsidiaries 
Held by Woori Financial Group Inc.     

Woori Bank 
Woori Card Co., Ltd.   
Woori Financial Capital Co., Ltd. 
Woori Investment Bank Co., Ltd. 

(*7) 

Woori Asset Trust Co., Ltd. 
Woori Asset Management Corp. 
Woori Credit Information Co., 

Ltd.   

Woori Fund Service Co., Ltd. 
Woori Private Equity Asset 
Management Co., Ltd. 

Woori Global Asset Management 

Co., Ltd. 

Woori FIS Co., Ltd. 

Main business 

Bank 
Finance 
Finance 
Other credit finance 
business 
Real estate trust 
Finance 
Credit information 

Finance 

Finance 

Finance 
System software 
development & 
maintenance 

Woori Finance Research Institute 

Co., Ltd. 

  Other service business   

Held by Woori Bank 

Woori America Bank 
Woori Global Markets Asia 

Limited 

Woori Bank China Limited 
AO Woori Bank 
PT Bank Woori Saudara 
Indonesia 1906 Tbk 

Banco Woori Bank do Brasil S.A. 
Korea BTL Infrastructure Fund 
Woori Finance Cambodia PLC. 

(*1)(*5) 

Woori Finance Myanmar Co., 

Ltd. 

Wealth Development Bank 
Woori Bank Vietnam Limited 
WB Finance Co., Ltd. 
Woori Bank Europe 
Kumho Trust First Co., Ltd. (*2) 
Asiana Saigon Inc. (*2) 
KAMCO Value Recreation First 
Securitization Specialty Co., 
Ltd. (*2) 

Hermes STX Co., Ltd. (*2) 
BWL First Co., LLC (*2) 
Deogi Dream Fourth Co., Ltd. 

(*2) 

Finance 
Finance 

Finance 
Finance 

Finance 
Finance 
Finance 
Finance 

Finance 

Finance 
Finance 
Finance 
Finance 

  Asset securitization 
  Asset securitization 

Asset securitization 
  Asset securitization 
  Asset securitization 
Asset securitization 

Jeonju Iwon Ltd. (*2) 
Wonju I one Inc. (*2) 
Heitz Third Co., Ltd. (*2) 
Woorihansoop 1st Co., Ltd. (*2) 
Electric Cable First Co., Ltd. 

  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
Asset securitization 

(*2)(*5) 

Woori International First Co., 

Asset securitization 

Ltd. (*2) 

Woori WEBST 1st Co., Ltd. 

Asset securitization 

(*2)(*5) 

Wibihansoop 1st Co., Ltd. (*2) 
Uri QS 1st Co., Ltd. (*2) 
Uri Display 1st Co., Ltd. (*2) 
Tiger Eyes 2nd Co., Ltd. (*2) 
Woori Serveone 1st Co., Ltd. 

(*2)(*5) 

  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
Asset securitization 

Percentage of ownership   
(%) 

December 31, 
2020 

December 31, 
2019 

Financial 
statements date 
of use 

  Location 

100.0   
100.0   
76.8   

58.7   
67.2   
73.0   

100.0   
100.0   

100.0   

100.0   

100.0   

100.0   

100.0   

100.0   
100.0   
100.0   

79.9   
100.0   
99.9   

100.0    Korea 
100.0    Korea 
-    Korea 

  December 31 
  December 31 
  December 31 

59.8    Korea 
67.2    Korea 
73.0    Korea 

  December 31 
  December 31 
  December 31 

100.0    Korea 
100.0    Korea 

  December 31 
  December 31 

100.0    Korea 

  December 31 

100.0    Korea 

  December 31 

100.0   

Korea 

  December 31 

100.0    Korea 

  December 31 

100.0    America 

  December 31 

Hong 
100.0   
Kong 
100.0    China 
100.0    Russia 

  December 31 
  December 31 
  December 31 

79.9    Indonesia    December 31 
  December 31 
  December 31 

100.0    Brazil 
99.9    Korea 

-   

100.0    Cambodia   

- 

100.0   
51.0   
100.0   
100.0   
100.0   
0.0   
0.0   

15.0   
0.0   
0.0   

0.0   
0.0   
0.0   
0.0   
0.0   

-   

0.0   

-   
0.0   
0.0   
0.0   
0.0   

-   

100.0    Myanmar    December 31 
51.0   Philippines    December 31 
  December 31 
100.0    Vietnam 
100.0    Cambodia    December 31 
  December 31 
100.0    Germany 
  December 31 
0.0    Korea 
  December 31 
0.0    Korea 

15.0    Korea 
0.0    Korea 
0.0    Korea 

  December 31 
  December 31 
  December 31 

0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 

  December 31 
  December 31 
  December 31 
  December 31 
  December 31 

0.0    Korea 

- 

0.0    Korea 

  December 31 

0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 

- 
  December 31 
  December 31 
  December 31 
  December 31 

0.0    Korea 

- 

- 14 - 

197

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Subsidiaries 

Uri Display 2nd Co., Ltd. (*2) 
Woori the Colony Unjung 

Securitization Specialty Co., 
Ltd. (*2) 

Woori Dream 1st Co., Ltd. (*2) 
Woori Dream 2nd Co., Ltd. (*2) 
Woori H 1st Co., Ltd. (*2) 
Woori HS 2nd Co., Ltd. (*5) 
Woori Sinnonhyeon 1st Inc. (*2) 
Woori K 1st Co., Ltd. (*2) 
Uri S 1st Co., Ltd. (*2) 
Smart Casting Inc. (*2)(*5) 
Uri Display 3rd Co., Ltd. (*2) 
TY 1st Co., Ltd. (*2) 
Woori HJ 2nd Co., Ltd. (*2) 
Woori-HJ 3rd Co., Ltd. (*2) 
Uri K 2nd Co., Ltd. (*2) 
Woori KC No.1 Co., Ltd. (*2) 
Woori Lake 1st., Ltd. (*2)(*5) 
Woori QSell 2nd Co., Ltd. (*2) 
Quantum Jump the 1st Co., Ltd. 

(*2) 

Quantum Jump the 2nd Co., Ltd. 

(*2) 

Woori BK the 1st Co., Ltd. (*2) 
Woori-HC 1st Co., Ltd. (*2) 
Wivi Synergy 1st Co., Ltd. (*2) 
ATLANTIC 

TRANSPORTATION 1 S.A. 
(*2) 

Woori Gongdeok First Co., Ltd. 

(*2) 

HD Project Co., Ltd. (*2) 
Woori HW 1st Co., Ltd. (*2) 
Woori HC 2nd Co., Ltd. (*2) 
Woori Dream 3rd Co., Ltd. (*2) 
Woori SJS 1st Co., Ltd. (*2) 
Woori Steel 1st Co., Ltd (*2) 
Woori-HWC 1st Co., Ltd.   
SPG the 1st Co., Ltd. 
Woori Park I 1st co., Ltd (*2) 
Woori HC 3rd Co., Ltd. (*2). 
Woori DS 1st co., Ltd (*2) 
Woori HC 4th Co., Ltd. (*2). 
Woori SKR 1st Co., Ltd. (*2). 
G5 Pro Short-term Bond 

Investment Fund 13 (*3) 

Heungkuk Global Private 

Placement Investment Trust 
No. 1 (*3) 

AI Partners UK Water Supply 

Private Placement Investment 
Trust No.2 (*3) 

Consus Sakhalin Real Estate 
Investment Trust 1st (*5) 
Multi Asset Global Real Estate 

Investment Trust No. 5-2 (*3) 

Igis Australia Investment Trust 

No. 209-1 (*3) 

INMARK Spain Private 
Placement Real Estate 
Investment Trust No. 26-2 (*3) 
Woori G Japan Investment Trust 

No. 1-2 (*3) 

IGIS Global Private Placement 
Real Estate Fund No. 316-1 
(*3) 

Principal Guaranteed Trust (*4) 

Main business 

  Asset securitization 

Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 

Asset securitization 

Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 

Asset securitization 

Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
  Asset securitization 
Securities investment 
and others 

  Securities investment 
and others 

  Securities investment 
and others 
Securities investment 
and others 
Securities investment 
and others 
Securities investment 
and others 

  Securities investment 
and others 
Securities investment 
and others 

  Securities investment 
and others 
Trust 

Percentage of ownership   
(%) 

December 31, 
2020 

December 31, 
2019 

Financial 
statements date 
of use 

  Location 

0.0   

0.0    Korea 

  December 31 

0.0   
0.0   
0.0   
0.0   
-   
0.0   
0.0   
0.0   
-   
0.0   
0.0   
0.0   
0.0   
0.0   
0.0   
-   
0.0   

0.0   

0.0   
0.0   
0.0   
0.0   

0.0   

0.0   
0.0   
0.0   
0.0   
0.0   
0.0   
0.0   
0.0   
0.0   
0.0   
0.0   
0.0   
0.0   
0.0   

0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 

  December 31 
  December 31 
  December 31 
  December 31 
- 
  December 31 
  December 31 
  December 31 
- 
  December 31 
  December 31 
  December 31 
  December 31 
  December 31 
  December 31 
- 
  December 31 

0.0    Korea 

  December 31 

0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 

  December 31 
  December 31 
  December 31 
  December 31 

Marshall 
islands 

0.0   

0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 
0.0    Korea 
-    Korea 
-    Korea 
-    Korea 
-    Korea 
-    Korea 
-    Korea 
-    Korea 
-    Korea 

  December 31 

  December 31 
  December 31 
  December 31 
  December 31 
  December 31 
  December 31 
  December 31 
  December 31 
  December 31 
  December 31 
  December 31 
  December 31 
  December 31 
  December 31 

100.0   

100.0    Korea 

  December 31 

98.5   

98.5    Korea 

  December 31 

97.3   

97.3    England 

  December 31 

-   

75.0    Korea 

- 

99.0   

99.4   

97.7   

98.8   

99.3   
0.0   

99.0    Korea 

  December 31 

99.4    Korea 

  December 31 

-    Korea 

  December 31 

-    Korea 

  December 31 

99.3    Korea 
0.0    Korea 

  December 31 
  December 31 

Percentage of ownership   
(%) 

December 31, 
2020 

December 31, 
2019 

Financial 
statements date 
of use 

  Location 

Main business 

Trust 

0.0   

0.0    Korea 

  December 31 

Subsidiaries 
Principal and Interest Guaranteed 

Trust (*4) 

Held by Multi Asset Global Real 

Estate Investment Trust No. 5-2: 
MAGI No.5 LuxCo S.a.r.l. (*3) 

Held by MAGI No.5 LuxCo S.a.r.l.: 

ADP 16 Brussels (*2) 

  Asset securitization 

Asset securitization 

54.6   

0.0   

Luxembou
rg 

54.6   

  December 31 

0.0    Belgium 

  December 31 

Held by Woori Card Co., Ltd.: 

TUTU Finance –WCI Myanmar 

Co., Ltd. 

Woori Card one of 2017-1 

Securitization Specialty Co., 
Ltd. (*2)(*5) 

Woori Card one of 2017-2 

Securitization Specialty Co., 
Ltd. (*2) 

Woori Card one of 2018-1 

Securitization Specialty Co., 
Ltd. (*2) 

Woori Card 2019-1 Asset 

Securitization Specialty Co., 
Ltd. (*2) 

Woori Card 2020-1 Asset 

Securitization Specialty Co., 
Ltd. (*2) 

Held by Woori Financial Capital 

Co., Ltd. 
Woori Savings Bank 
ACE Auto Invest the 46th 

Securitization Specialty Co., 
Ltd. (*2) 

ACE Auto Invest the 47th 

Securitization Specialty Co., 
Ltd. (*2) 

ACE Auto Invest the 48th 

Securitization Specialty Co., 
Ltd. (*2) 

ACE Auto Invest the 49th 

Securitization Specialty Co., 
Ltd. (*2) 

Specified Money Market Trust  
Held by Woori Investment Bank 

Co., Ltd.: 
Dongwoo First Securitization 
Specialty Co., Ltd. (*2)(*5) 

Seari First Securitization 

Specialty Co., Ltd. (*2) 
Seari Second Securitization 
Specialty Co., Ltd. (*2) 
Namjong 1st Securitization 

Specialty Co., 
Ltd. (*2) 

Bukgeum First Securitization 
Specialty Co., Ltd. (*2) 

Bukgeum Second Securitization 

Specialty Co., Ltd. (*2) 

WS1909 Securitization Specialty 

Co., Ltd. (*2) 

WS2003 Securitization Specialty 

Co., Ltd. (*2) 

WS2006 Securitization Specialty 

Co., Ltd. (*2) 

WJ2008 Securitization Specialty 

Co., Ltd. (*2) 

One Punch Korea the 1st Co., 

Ltd. (*2). 

Finance 

100.0   

100.0    Myanmar    December 31 

Asset securitization 

-   

0.5    Korea 

- 

Asset securitization 

0.5   

0.5    Korea 

  December 31 

Asset securitization 

0.5   

0.5    Korea 

  December 31 

Asset securitization 

0.5   

0.5    Korea 

  December 31 

Asset securitization 

0.5   

-    Korea 

  December 31 

Bank 

100.0   

-    Korea 

  December 31 

Asset securitization 

Asset securitization 

Asset securitization 

1.0   

1.0   

1.0   

-    Korea 

  December 31 

-    Korea 

  December 31 

-    Korea 

  December 31 

Asset securitization 
Trust 

1.0   
100.0   

-    Korea 
-    Korea 

  December 31 
  December 31 

Asset securitization 

Asset securitization 

Asset securitization 

Asset securitization 

Asset securitization 

Asset securitization 

Asset securitization 

Asset securitization 

Asset securitization 

Asset securitization 

Asset securitization 

-   

5.0   

5.0   

5.0   

5.0   

5.0   

5.0   

5.0   

5.0   

5.0   

0.0   

5.0    Korea 

- 

5.0    Korea 

  December 31 

5.0    Korea 

  December 31 

5.0    Korea 

  December 31 

5.0    Korea 

  December 31 

5.0    Korea 

  December 31 

5.0    Korea 

  December 31 

-    Korea 

  December 31 

-    Korea 

  December 31 

-    Korea 

  December 31 

0.0    Korea 

  December 31 

198

- 15 - 

- 16 - 

199

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Percentage of ownership   
(%) 

December 31, 
2020 

December 31, 
2019 

Financial 
statements date 
of use 

  Location 

Main business 

Asset securitization 

0.0   

0.0    Korea 

  December 31 

Subsidiaries 
One Punch blue the 1st Co., Ltd. 

(*2) 

Held by Woori Asset Management 

Corp.: 
Woori China Convertible Bond 
Hedging feeder Investment 
Trust H (debt-oriented hybrid) 
(*3) 

Woori China Convertible Bond 
Master Fund (debt-oriented 
hybrid) (*3) 

Woori Yellow Chip High Yield 
Strategic Allocation 1 (FOF) 
(*3) 

Woori Together TDF 2025 (*3) 

Woori Together TDF 2030 (*3) 

Woori Together TDF 2035 (*3) 

Woori Together TDF 2040 (*3) 

Woori Together TDF 2045 (*3) 

Woori Together TDF 2050 (*3) 

Held by Woori Financial Capital 
Co., Ltd., Woori Private Equity 
Asset Management Co., Ltd. and 
Woori Investment Bank Co., Ltd.: 
(*6) 
Japanese Hotel Real Estate 

Private Equity Fund 1 (*3) 

Held by Woori Global Asset 
Management Co., Ltd.: 
Woori G China Value Equity 

(C/C(F)) (*3)(*5) 

Woori G Global Multi Asset 
Income Private Placement 
Investment Trust_Class Cs (*3) 

Held by Woori Bank, Woori 

Financial Capital Co., Ltd., Woori 
Investment Bank Co., Ltd and 
Woori Private Equity Asset 
Management Co., Ltd.: (*6) 
Woori Innovative Growth 

Professional Investment Type 
Private Investment Trust No.1 
(*3) 

Woori Innovative Growth 

Professional Investment Type 
Private Investment Trust No.2 
(*3) 

Held by Woori bank and Woori 

Investment Bank Co., Ltd.: (*6) 
Heungkuk Woori Tech Company 
Private Placement Investment 
Trust No. 1 (*3) 

Woori Global Development 
Infrastructure Synergy 
Company Private Placement 
Investment Trust No.1 (*3) 
Woori G NorthAmerica Infra 

Private Placement Investment 
Trust No. 1 (*3) 

Securities investment 
and others 

  Securities investment 
and others 
Securities investment 
and others 

Securities investment 
and others 
Securities investment 
and others 
Securities investment 
and others 
Securities investment 
and others 
Securities investment 
and others 
Securities investment 
and others 

Securities investment 
and others 

Securities investment 
and others 

  Securities investment 
and others 

Securities investment 
and others 

Securities investment 
and others 

  Securities investment 
and others 
Securities investment 
and others 

Securities investment 
and others 

Woori G Infrastructure New Deal 
Specialized Investment Private 

Securities investment 
and others 

200

- 17 - 

99.6   

98.8    Korea 

  December 31 

34.5   

98.6    Korea 

  December 31 

89.8   

47.6   

47.4   

47.8   

48.8   

47.7   

87.0   

-    Korea 

  December 31 

-    Korea 

  December 31 

-    Korea 

  December 31 

-    Korea 

  December 31 

-    Korea 

  December 31 

-    Korea 

  December 31 

-    Korea 

  December 31 

100.0   

45.5    Korea 

  December 31 

-   

95.1    Korea 

- 

22.2   

-    Korea 

  December 31 

90.0   

60.0    Korea 

  December 31 

85.0   

-    Korea 

  December 31 

100.0   

100.0    Korea 

  December 31 

100.0   

100.0    Korea 

  December 31 

100.0   

100.0   

-    Korea 

  December 31 

-    Korea 

  December 31 

Subsidiaries 
Equity Investment Trust No. 1 
(*3) 

Woori G Private Placement Real 
Estate Investment Trust No.2 
(*3) 

Held by Woori bank (*6) 

Woori G Woori Bank Partners 

Private Placement Investment 
Trust No. 1 (*3) 

Woori G Secondary Private 

Placement Investment Trust 
No. 1 (*3) 

Woori G Private Placement Real 

Estate Investment Trust 
No.1[USD] (*3) 

Held by Woori Financial Capital 

Co., Ltd. 
Woori G Japan Private Placement 
Real Estate Feeder Investment 
Trust No.1-1 (*3) 

Held by Woori G Japan Private 
Placement Real Estate Feeder 
Investment Trust No.1-1 and 
Woori G Japan Investment Trust 
No. 1-2     
Woori G Japan Private Placement 
Real Estate Master Investment 
Trust No.1 (*3) 

Held by Woori G Japan Private 
Placement Real Estate Master 
Investment Trust No.1 
GK OK Chatan (*3) 

Percentage of ownership   
(%) 

December 31, 
2020 

December 31, 
2019 

Financial 
statements date 
of use 

  Location 

30.1   

-    Korea 

  December 31 

92.6   

97.2   

80.0   

-    Korea 

  December 31 

-    Korea 

  December 31 

    Korea 

  December 31 

63.2   

-    Korea 

  December 31 

Main business 

Securities investment 
and others 

Securities investment 
and others 

Securities investment 
and others 

Securities investment 
and others 

Securities investment 
and others 

Securities investment 
and others 

100.0   

-    Korea 

  December 31 

  Other financial services   

-   

-    Korea 

  December 31 

(*1) The entity was merged with WB Finance Co., Ltd., which is a second-tier subsidiary, during current period.   
(*2) The entity is a structured entity for the purpose of asset securitization. Although the Group is not a majority 

shareholder, the Group 1) has the power over the investee, 2) is exposed to or has rights to variable returns from its 
involvement with the investee, and 3) has the ability to use its power to affect its returns. 

(*3) The entity is a structured entity for the purpose of investment in securities. Although the Group is not a majority 

shareholder, the Group 1) has the power over the investee, 2) is exposed to or has rights to variable returns from its 
involvement with the investee, and 3) has the ability to use its power to affect its returns. 

(*4) The entity is a ‘money trust’ under the Financial Investment Services and Capital Markets Act. Although the Group 
is not a majority shareholder, the Group 1) has the power over the investee, 2) is exposed to or has rights to variable 
returns from its involvement with the investee, and 3) has the ability to use its power to affect its returns. 

(*5) Companies are excluded from the consolidation as of December 31, 2020. 
(*6) Determined that the Group controls the investees, considering the Group 1) has the power over the investee, 2) is 
exposed to or has rights to variable returns from its involvement with the investee, and 3) has the ability to use its 
power to affect its returns, by two or more subsidiaries' investment or operation. 

(*7) The equity ratio changed due to paid-in capital increase as of December 31, 2020. 

- 18 - 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
(3)   The Group has not consolidated the following entities as of December 31, 2020 and 2019 despite having 

more than 50% ownership interest: 

As of December 31, 2020 

Subsidiaries 

  Location   Main Business 
  Korea 
Mirae Asset Maps Clean Water Private Equity Investment Trust 7th (*) 
  Korea 
Kiwoom Yonsei Private Equity Investment Trust (*) 
  Korea 
IGIS Europe Private Placement Real Estate Fund No. 163-2 (*) 
  Korea 
IGIS Global Private Placement Real Estate Fund No. 148-1 (*) 
  Korea 
IGIS Global Private Placement Real Estate Fund No. 148-2 (*) 
  Korea 
Mirae Asset Seoul Ring Expressway Private Special Asset Fund No. 1 (*) 
Hangkang Sewage Treatment Plant Fund (*)   
  Korea 
KIM Pocheon-Hwado Highway Infra Private Placement Special Asset Fund (*)   Korea 
  Korea 
Kiwoom-Harmony Private Placement Investment Trust No.2 (*) 
  Korea 
Kiwoom-Harmony Private Placement Investment Trust No.1 (*) 
Midas Global Private Placement Real Estate Investment Trust No. 7-2 (*) 
  Korea 
Together-Korea Government Private Pool Private Securities Investment Trust 

  Securities Investment   
  Securities Investment   
  Securities Investment   
  Securities Investment   
  Securities Investment   
  Securities Investment   
  Securities Investment   
  Securities Investment   
  Securities Investment   
  Securities Investment   
  Securities Investment   

Percentage of 
ownership (%) 
59.7 
88.9 
97.9 
75.0 
75.0 
66.7 
55.6 
55.2 
96.3 
95.7 
58.3 

No.3 (*) 

INMARK France Private Placement Investment Trust No. 18-1 (*) 
Kiwoom Vibrato Private Placement Investment Trust 1-W(EUR) (*) 

Korea 
  Korea 
  Korea 

  Securities Investment   
  Securities Investment   
  Securities Investment   

100.0 
93.8 
99.3 

(4)  The summarized financial information of the major subsidiaries are as follows. The financial 

information of each subsidiary was prepared on the basis of consolidated financial statements. (Unit: 
Korean Won in millions):   

As of and for the year ended December 31, 2020 

Subsidiaries 

Woori Bank 
Woori Card Co., Ltd. 
Woori Financial Capital Co., Ltd. (*) 
Woori Investment Bank Co., Ltd. 
Woori Asset Trust Co., Ltd.   
Woori Asset Management Corp. 
Woori Credit Information Co., Ltd. 
Woori Fund Service Co., Ltd. 
Woori Private Equity Asset Management Co., Ltd.  
Woori Global Asset Management Co., Ltd. 
Woori FIS Co., Ltd. 
Woori Finance Research Institute Co., Ltd. 

Assets 
  374,310,415 
11,366,596 
8,880,117 
4,332,474 
185,634 
136,460 
40,860 
18,957 
38,035 
37,935 
97,479 
7,232 

  Liabilities 

 350,790,158 
  9,312,986 
  8,053,840 
  3,803,594 
56,396 
23,411 
9,830 
2,172 
2,009 
9,807 
59,577 
3,689 

Operating   
revenue 
 26,838,766  
  1,388,208  
218,945  
256,079  
79,426  
26,158  
40,010  
13,346  
4,773  
10,652  
249,169  
6,223  

Net income 
(loss) 
attributable to 
owners 
1,363,224   
120,230   
(30,349)  
62,937   
35,312   
6,797   
1,879   
2,563   
823   
(1,449)  
2,013   
105   

  Comprehensive 
income (loss) 
attributable to 
owners 

1,295,302 
118,109 
(38,293) 
62,275 
35,954 
6,313 
1,600 
2,563 
768 
(1,449) 
1,935 
95 

(*) Since the investee is a private equity investment fund, the Group does not have the power over the fund’s activities 

even though it holds more than 50% of ownership interest. 

(*) Net income (loss) attributable to owners of Woori Financial Capital for the year ended December 31, 2020 has been 

prepared on a cumulative basis since entity was included as the subsidiary. 

As of December 31, 2019 

As of and for the year ended December 31, 2019 

Subsidiaries 

  Location   Main Business 
  Korea 
Golden Bridge NHN Online Private Equity Investment (*) 
  Korea 
Mirae Asset Maps Clean Water Private Equity Investment Trust 7th (*) 
  Korea 
Kiwoom Yonsei Private Equity Investment Trust (*) 
  Korea 
IGIS Europe Private Placement Real Estate Fund No. 163-2 (*) 
  Korea 
IGIS Global Private Placement Real Estate Fund No. 148-1 (*) 
  Korea 
IGIS Global Private Placement Real Estate Fund No. 148-2 (*) 
  Korea 
Mirae Asset Seoul Ring Expressway Private Special Asset Fund No. 1 (*) 
Hangkang Sewage Treatment Plant Fund (*)   
  Korea 
KIM Pocheon-Hwado Highway Infra Private Placement Special Asset Fund (*)    Korea 

  Securities Investment   
  Securities Investment   
  Securities Investment   
  Securities Investment   
  Securities Investment   
  Securities Investment   
  Securities Investment   
  Securities Investment   
  Securities Investment   

Percentage of 
ownership (%) 
60.0 
59.7 
88.9 
97.9 
75.0 
75.0 
66.7 
55.6 
55.2 

(*) Since the investee is a private equity investment fund, the Group does not have the power over the fund’s activities 

even though it holds more than 50% of ownership interest. 

Subsidiaries 

Woori Bank (*1) 
Woori Card Co., Ltd. 
Woori Investment Bank Co., Ltd. 
Woori Asset Trust Co., Ltd. (*2) 
Woori Asset Management Corp. (*2) 
Woori Credit Information Co., Ltd. 
Woori Fund Service Co., Ltd. 
Woori Private Equity Asset Management Co., Ltd.  
Woori Global Asset Management Co., Ltd. (*2) 
Woori FIS Co., Ltd. 
Woori Finance Research Institute Co., Ltd. 

Assets 
  348,181,658 
10,087,342 
3,398,960 
139,839 
113,037 
37,872 
16,852 
38,243 
32,807 
91,079 
5,447 

  Liabilities 

 325,526,568 
  8,299,175 
  3,031,622 
45,410 
6,301 
7,948 
2,109 
2,985 
3,230 
55,112 
1,999 

Operating   
revenue 
 22,240,947  
  1,368,234  
204,655  
-  
9,204  
39,118  
11,071  
4,152  
3,588  
244,923  
5,452  

Net income 
(loss) 
attributable to 
owners 
1,505,547   
114,196   
53,358   
-   
1,720   
1,698   
1,735   
(2,087)  
(1,360)  
3,107   
160   

  Comprehensive 
income (loss) 
attributable to 
owners 

1,531,793 
111,782 
52,095 
- 
2,544 
1,389 
1,735 
(2,124) 
(1,360) 
3,119 
117 

(*1) The amount is prepared based on the consolidated financial statements of Woori Bank (before reflecting the 

classification of profit or loss of the discontinued operation). 

(*2) Net income (loss) attributable to owners of Woori Asset Trust Co., Ltd., Woori Asset Management Corp. and Woori 
Global Asset Management Co., Ltd. are prepared on a cumulative basis from the date on which the entities were 
included as subsidiaries, to December 31, 2019.     

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(5)  The financial support that the Group provides to consolidated structured entities is as follows: 

- 

- 

Structured entity for asset securitization 
The structured entity which is established for the purpose of securitization of project financing 
loans, corporate bonds, and other financial assets. The Group is involved with the structured entity 
through provision of credit facility over asset-backed commercial papers issued by the entity, 
originating loans directly to the structured entity, or purchasing 100% of the subordinated debts 
issued by the structured entity. 

Structured entity for the investments in securities 
The structured entity is established for the purpose of investments in securities. The Group acquires 
beneficiary certificates through its contribution of funding to the structured entity by the Group, 
and it is exposed to the risk that it may not be able to recover its fund depending on the result of 
investment performance of asset managers of the structured entity. 

-  Money trust under the Financial Investment Services and Capital Markets Act 

The Group provides with financial guarantee of principal and interest or solely principal to some of 
its trust products. Due to the financial guarantees, the Group may be obliged when the principal 
and interest or principal of the trust product sold is short of the guaranteed amount depending on 
the result of investment performance of the trust product. 

As of December 31, 2020, the Group provides 2,540,760 million won of credit facilities for the structured 
entities mentioned above. 

(6)  The Group has entered into various agreements with structured entities such as asset securitization, 
structured finance, investment fund, and monetary trust. The characteristics and the nature of risks 
related to unconsolidated structured entities over which the Group does not have control in accordance 
with Korean IFRS 1110 are as follows: 

The interests in unconsolidated structured entities that the Group hold are classified into asset securitization 
vehicles, structured finance, investment fund and real-estate trust, based on the nature and the purpose of 
each structured entity. 

Unconsolidated structured entities classified as ‘asset securitization vehicles’ are entities that issue asset-
backed securities, pay the principal and interest or distributes dividends on asset-backed securities through 
borrowings or profits from the management, operation and sale of securitized assets. The Group has been 
purchasing commitments of asset-backed securities or issuing asset-backed securities through credit grants, 
and the structured entities recognize related interest or fee revenue. There are entities that provide additional 
funding and conditional debt acquisition commitments before the Group’s financial support, but the Group is 
still exposed to losses arising from the purchase of financial assets issued by the structured entities when it 
fails to renew the securities. 

Unconsolidated structured entities classified as ‘structured financing’ include real estate project financing 
investment vehicle, social overhead capital companies, and special purpose companies for ship (aircraft) 
financing. Each entity is incorporated as a separate company with a limited purpose in order to efficiently 
pursue business goals. ‘Structured financing’ is a financing method for large-scale risky business, with 
investments made based on feasibility of the specific business or project, instead of credit of business owner 
or physical collaterals. The investors receive profits from the operation of the business. The Group 
recognizes interest revenue, profit or loss from assessment or transactions of financial instruments, or 
dividend income. With regard to uncertainties involving structured financing, there are entities that provide 
financial support such as additional fund, guarantees and prioritized credit grants prior to the Group’s 
intervention, but the Group is exposed to possible losses due to loss of principal from reduction in investment 
value or irrecoverable loans arising from failure to collect scheduled cash flows and cessation of projects. 

Unconsolidated structured entities classified as ‘investment funds’ include investment trusts and private 
equity funds. An investment trust orders the investment and operation of funds to the trust manager in 
accordance with trust contract with profits distributed to the investors. Private equity funds finances money 
required to acquire equity securities to enable direction of management and/or improvement of ownership 
structure, with profit distributed to the investors. The Group recognizes pro rata amount of valuation gain or 
loss on investment and dividend income as an investor and may be exposed to losses due to reduction in 
investment value. Investments in MMF(Money Market Funds) as of December 31, 2020 and 2019 are 
427,375 million won and 47,502 million won, respectively, and there is no additional commitments for 
MMF. 

‘Real estate trust’ is to be entrusted the underlying property for the purpose of managing, disposing, 
operating or developing from the consignor who owns the property and distributes the proceeds achieved 
through the trust to the beneficiary. When the consignee does not fulfill his or her important obligations in 
the trust contract or it is, in fact, difficult to run the business, the Group may be exposed to the threat of 
compensating the loss. 

The total assets of the unconsolidated structured entity held by the Group, the carrying amount of the items 
recognized in the consolidated financial statements, the maximum loss exposure, and the losses from the 
unconsolidated structured entity are as follows. The maximum loss exposure includes the amount of 
investment recognized in the consolidated financial statements and the amount that is likely to be confirmed 
in the future when satisfies certain conditions by contracts such as purchase arrangements, credit offerings. 
As of December 31, 2020 and 2019, the purchase commitment amount is 4,266,319 million won and 
2,264,510 million won, respectively. 

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Total asset of the unconsolidated 

structured entities 

Assets recognized in the consolidated 
financial statements related to the 
unconsolidated structured entities 
Financial assets at FVTPL   
Financial assets at FVTOCI 
Financial assets at amortized cost 
Investments in joint ventures and 

associates 

Derivative assets   

Liabilities recognized in the 

consolidated financial statements 
related to the unconsolidated 
structured entities   
Other liabilities (provisions) 
The maximum exposure to risks 

Investment assets 
Credit facilities and others 

Loss recognized on unconsolidated 

structured entities 

Total asset of the unconsolidated 

structured entities 

Assets recognized in the consolidated 
financial statements related to the 
unconsolidated structured entities 
Financial assets at FVTPL   
Financial assets at FVTOCI 
Financial assets at amortized cost 
Investments in joint ventures and 

associates 

Derivative assets   

Liabilities recognized in the 

consolidated financial statements 
related to the unconsolidated 
structured entities   
Derivative liabilities   
Other liabilities (provisions) 
The maximum exposure to risks 

Investment assets 
Credit facilities and others 

Loss recognized on unconsolidated 

structured entities 

December 31, 2020 

Asset 
securitization 
vehicle 

Structured 

Finance   

Investment 

Funds    Real-estate trust 

3,900,254   

69,010,369   

44,629,638   

76,772 

648,700   
374,231   
163,808   
109,008   

-   
1,653   

130   
130   
970,628   
648,700   
321,928   

4,291,535   
167,271   
41,378   
4,072,321   

5,958   
4,607   

963   
963   
5,366,037   
4,291,535   
1,074,502   

3,350,605   
2,922,716   
-   
39,955   

387,902   
32   

-   
-   
3,438,924   
3,350,605   
88,319   

-   

6,079   

25,454   

22,402 
- 
- 
22,402 

- 
- 

400 
400 
65,722 
22,402 
43,320 

2,363 

Asset securitization 
vehicle 

 Structured Finance   Investment Funds   Real-estate trust 

December 31, 2019 

8,230,254   

62,879,421  

18,265,273  

152,257 

5,128,616   
324,414   
2,006,230   
2,796,695   

-   
1,277   

184   
-   
184   
5,561,394   
5,128,616   
432,778   

2,982,217  
28,834  
42,305  
2,897,620  

7,475  
5,983  

1,291  
15  
1,276  
3,532,539  
2,982,217  
550,322  

1,411,639  
1,109,621  
-  
120,072  

181,946  
-  

-  
-  
-  
1,457,398  
1,411,639  
45,759  

-   

4,660  

34,312  

57,928 
655   
- 
57,273 

- 
- 

2,808 
- 
2,808 
77,117 
57,928 
19,189 

5,218 

(7)  As of December 31, 2020 and 2019, the share of non-controlling interests on the net income and equity 

of subsidiaries in which non-controlling interests are significant are as follows: (Unit: Korean Won in 
millions): 

1)  Accumulated non-controlling interests at the end of the reporting period 

Woori Bank (*) 
Woori Financial Capital Co., Ltd. 
Woori Investment Bank Co., Ltd. 
Woori Asset Trust Co., Ltd. 
Woori Asset Management Corp 
PT Bank Woori Saudara Indonesia 1906 Tbk 
Wealth Development Bank 

(*) Hybrid securities issued by Woori Bank 

December 31, 2020 

  December 31, 2019 

3,105,070   
166,369   
222,289   
49,738   
31,369   
79,890   
19,521   

3,660,814 
- 
151,170 
40,161 
29,800 
83,315 
18,524 

2)  Net income attributable to non-controlling interests 

Woori Bank (*) 
Woori Financial Capital Co., Ltd. 
Woori Investment Bank Co., Ltd. 
Woori Asset Trust Co., Ltd. 
Woori Asset Management Corp 
PT Bank Woori Saudara Indonesia 1906 Tbk 
Wealth Development Bank 

(*) Distribution of the hybrid securities issued by Woori Bank 

3)  Dividends to non-controlling interests 

Woori Bank (*) 
Woori Asset Trust Co., Ltd. 
PT Bank Woori Saudara Indonesia 1906 Tbk 

(*) Distribution of the hybrid securities issued by Woori Bank 

For the years ended December 31 
2019 
2020 

162,362   
1,466   
25,643   
9,732   
1,699   
6,040   
1,130   

134,421 
- 
21,588 
- 
408 
8,502 
427 

For the years ended December 31 
2020 

2019 

162,362 
365 
1,669 

134,421 
- 
1,981 

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2.  BASIS OF PREPARATION AND SIGNIFICANT ACCOUNTING POLICIES 

(1)  Basis of presentation 

The Group maintains its accounting records in Korean won and prepares statutory financial statements in the 
Korean language (Hangul) in accordance with International Financial Reporting Standards as adopted by the 
Republic of Korea (Korean IFRS). The accompanying consolidated financial statements have been 
condensed, restructured and translated into English from the Korean language financial statements.   

Certain information attached to the Korean language financial statements, but not required for a fair 
presentation of the Group's financial position, financial performance or cash flows, is not presented in the 
accompanying consolidated financial statements.   

The consolidated financial statements of the Group have been prepared in accordance with Korean IFRS. 
These are the standards, subsequent amendments and related interpretations issued by the International 
Accounting Standards Board (IASB) that have been adopted by the Republic of Korea. 

The principal accounting policies applied in the preparation of these consolidated financial statements are set 
out below. These policies have been consistently applied to all the years presented, unless otherwise stated. 
The consolidated financial statements, as described in following paragraphs of accounting policy, are prepared 
at the end of each reporting period in historical cost basis, except for certain non-current assets and financial 
assets that are either revalued or measured in fair value. Historical cost is generally measured at the fair value 
of consideration given to acquire assets. 

The consolidated financial statements of the Group were first approved for the issuance by the Board of 
Directors on February 5, 2021 and amended on March 5, 2021. The final approval will be made in the annual 
general shareholders’ meeting on March 26, 2021. 

1)  The standards and interpretations that are newly adopted by the Group during the current period, 

and the changes in accounting policies thereof are as follows: 

①  Amendments to Korean IFRS 1103 Business Combination – Definition of a Business 

To consider the integration of the required activities and assets as a business, the amended 
definition of a business requires an acquisition to include an input and a substantive process that 
together significantly contribute to the ability to create outputs, and excludes economic benefits 
from the lower costs. An entity can apply a concentration test, an optional test, where 
substantially all of the fair value of gross assets acquired is concentrated in a single asset or a 
group of similar assets, the assets acquired would not represent a business. The amendment does 
not have a significant impact on the financial statements. 

②  Amendments to Korean IFRS 1001 Presentation of Financial Statements and Korean IFRS 1008 
Accounting policies, changes in accounting estimates and errors – Definition of Materiality   

The amendments clarify the explanation of the definition of materiality and amended Korean 
IFRS 1001 and Korean IFRS 1008 according to the definition. Materiality is assessed by 
reference to omission or misstatement of material information as well as effects of immaterial 
information, and to the nature of the users when determining the information to be disclosed by 
the Group. The amendment does not have a significant impact on the financial statements. 

③  Amendments to Korean IFRS 1116 Lease – Practical expedient for COVID-19-Related Rent 

Exemption, Concessions, Suspension   

As a practical expedient, a lessee may elect not to assess whether a rent concession occurring as a 
direct consequence of the COVID-19 pandemic is a lease modification. A lessee that makes this 
election shall account for any change in lease payments resulting from the rent concession the 
same way it would account for the change applying this Standard if the change were not a lease 
modification.   

With implementation of Korean IFRS 1116 Lease, the Group has changed its accounting policy. 
The Group has adopted Korean IFRS 1116 retrospectively, as permitted under the specific 
transitional provisions in the standard. There was no cumulative impact on the beginning balance 
of retained earnings as at January 1, 2020 by retrospectively applying this standard, and the 
Group did not restate comparatives for the 2019 reporting period. The impact of the adoption of 
the leasing standard are disclosed in Note 43.   

2)  The details of Korean IFRSs that have been issued and published as of the date of issue approval of 
financial statements but have not yet reached the effective date, and which the Group has not 
applied at an earlier date are as follows: 

①  Amendments to Korean IFRS 1103 Business Combination – Reference to the Conceptual 

Framework 

The amendments update a reference of definition of assets and liabilities qualify for recognition 
in revised Conceptual Framework for Financial Reporting. However, the amendments add an 
exception for the recognition of liabilities and contingent liabilities within the scope of Korea 
IFRS 1037 Provisions, Contingent Liabilities and Contingent Assets, and Korean IFRS 2121 
Levies. The amendments also confirm that contingent assets should not be recognized at the 
acquisition date. The amendments should be applied for annual periods beginning on or after 
January 1, 2022, and earlier application is permitted. The Group does not expect that these 
amendments have a significant impact on the financial statements. 

②  Amendments to Korean IFRS 1037 Provisions, Contingent Liabilities and Contingent Assets – 

Onerous Contracts: Cost of Fulfilling a Contract 

The amendments clarify that the direct costs of fulfilling a contract include both the incremental 
costs of fulfilling the contract and an allocation of other costs directly related to fulfilling 
contracts when assessing whether the contract is onerous. The amendments should be applied for 
annual periods beginning on or after January 1, 2022, and earlier application is permitted. The 
Group does not expect that these amendments have a significant impact on the financial 
statements. 

③  Amendments to Korean IFRS 1016 Property, plant and equipment – Proceeds before intended 

use 

The amendments prohibit an entity from deducting from the cost of an item of property, plant 
and equipment any proceeds from selling items produced while the entity is preparing the asset 
for its intended use. Instead, the entity will recognize the proceeds from selling such items, and 
the costs of producing those items, in profit or loss. The amendments should be applied for 
annual periods beginning on or after January 1, 2022, and earlier application is permitted. The 
Group does not expect that these amendments have a significant impact on the financial 
statements. 

④  Annual Improvements to Korean IFRS 2018-2020 

Annual improvements of Korean IFRS 2018-2020 Cycle should be applied for annual periods 
beginning on or after January 1, 2022, and earlier application is permitted. The Group does not 
expect that these amendments have a significant impact on the financial statements. 

-  Korean IFRS 1101 First time Adoption of Korean International Financial Reporting 

Standards- Subsidiaries that are first-time adopters 

-  Korean IFRS 1109 Financial Instruments - Fees related to the 10% test for derecognition of 

financial liabilities 

-  Korean IFRS 1116 Leases- Lease incentives 
-  Korean IFRS 1041 Agriculture - Measuring fair value 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
⑤  Amendments to Korean IFRS 1001 Presentation of Financial Statements – Classification of 

Liabilities as Current or Non-current 

The amendments clarify that liabilities are classified as either current or non-current, depending 
on the substantive rights that exist at the end of the reporting period. Classification is unaffected 
by the likelihood that an entity will exercise right to defer settlement of the liability or the 
expectations of management. Also, the settlement of liability include the transfer of the entity's 
own equity instruments, however, it would be excluded if an option to settle them by the entity's 
own equity instruments if compound financial instruments is met the definition of equity 
instruments and recognized separately from the liability. The amendments should be applied for 
annual periods beginning on or after January 1, 2023, and earlier application is permitted. The 
Group does not expect that these amendments have a significant impact on the financial 
statements. 

The above enacted or amended standards will not have a significant impact on the Group. 

(2)  Basis of consolidated financial statement presentation 

The consolidated financial statements consist of the financial statements of the parent company and the 
entities (including structured entities) controlled by the parent company (or its subsidiaries, which is the 
“Group”). Control is achieved where the Group 1) has the power over the investee, 2) is exposed, or has 
rights, to variable returns from its involvement with the investee, and 3) able to use its power to affect its 
returns. The Group reassesses whether it controls an investee if facts and circumstances indicate that there are 
changes to one or more of the three elements of control listed above. 

When the Group has less than most of the voting rights of an investee, it has power over the investee when 
the voting rights are sufficient to give it the practical ability to direct the relevant activities of the investee 
unilaterally. The Group considers all relevant facts and circumstances in assessing whether the Group's 
voting rights in an investee are enough to give it power, including:   

- 

The relative size of the Group's holding of voting rights and dispersion of holdings of the other 
vote holders; 
Potential voting rights held by the Group, other vote holders or other parties; 
Rights arising from other contractual arrangements; 

- 
- 
-  Any additional facts and circumstances that indicate that the Group has, or does not have, the 

current ability to direct the relevant activities at the time that decisions need to be made, including 
voting patterns at previous shareholders' meetings. 

Income and expenses of subsidiaries acquired or disposed of during the year are included in the consolidated 
statement of comprehensive income from the date the Group gains control until the date when the Group 
ceases to control the subsidiary. The carrying amount of the non-controlling interest after the acquisition is 
the amount initially recognized plus the amount of proportionate interest of the non-controlling interest in the 
changes in equity since the acquisition. Total comprehensive income of subsidiaries is attributed to the owner 
of the Group and to the non-controlling interests even if this results in the non-controlling interests having a 
negative (-) balance. 

When necessary, adjustments are made to the financial statements of subsidiaries to bring their accounting 
policies into line with the Group’s accounting policies. 

All intra-group transactions and, related assets and liabilities, income and expenses are eliminated in full on 
consolidation. 

Changes in the Group’s ownership interests in subsidiaries that do not result in the Group losing control over 
the subsidiaries are accounted for as equity transactions. The carrying amounts of the Group’s interests and 
the non-controlling interests are adjusted to reflect the changes in their relative interests in the subsidiaries. 
Any difference between the amount by which the non-controlling interests are adjusted and the fair value of 
the consideration paid or received is recognized directly in equity and attributed to the owner of the parent 
company. 

When the Group loses control of a subsidiary, a gain or loss on disposal is calculated as the difference 
between (i) the aggregate of the fair value of the consideration received and the fair value of any retained 
interest and (ii) the previous carrying amount of the assets (including goodwill), and liabilities of the 
subsidiary and any non-controlling interests. When assets of the subsidiary are carried at revalued amounts or 
fair values and the related cumulative gain or loss has been recognized in other comprehensive income and 
accumulated in equity, the amounts previously recognized in other comprehensive income and accumulated 
in equity are accounted for as if the Group had directly disposed of the relevant assets (i.e. reclassified to 
profit or loss or transferred directly to retained earnings). The fair value of any investment retained in the 
former subsidiary at the date when control is lost is recognized as the fair value on initial recognition for 
subsequent accounting under Korean IFRS 1109 Financial Instruments or, when applicable, the cost on initial 
recognition of an investment in an associate or a joint venture. 

(3)  Business combinations 

Acquisitions of subsidiaries and businesses are accounted for using the acquisition method. The consideration 
transferred in a business combination is measured as the sum of the acquisition-date fair values of the assets 
transferred by the Group in exchange for control of the acquiree, liabilities assumed by the Group for the 
former owners of the acquiree and the equity interests issued by the Group. Acquisition-related costs are 
generally recognized in profit or loss as incurred. 

At the acquisition date, the acquiree’s identifiable acquires assets, liabilities and contingent liabilities are 
recognized at their fair value, except for the followings: 

-  Deferred tax assets or liabilities and assets or liabilities related to employee benefit arrangements 

- 

are recognized and measured in accordance with Korean IFRS 1012 Income Taxes and Korean 
IFRS 1019 Employee Benefits, respectively; 
Liabilities or equity instruments related to share-based payment arrangements of the acquiree or 
share-based payment arrangements of the Group entered into to replace share-based payment 
arrangements of the acquiree are measured in accordance with Korean IFRS 1102 Share-based 
Payment at the acquisition date; and   

-  Non-current assets (or disposal groups) that are classified as held for sale are measured in 

accordance with Korean IFRS 1105 Non-current Assets Held for Sale and Discontinued Operations 

Any excess of the sum of the consideration transferred, the amount of any non-controlling interest in the 
acquiree and the fair value of the Group’s previously held equity interest (if any) in the acquiree over the net 
of identifiable assets and liabilities assumed of the acquiree at the acquisition date is recognized as goodwill. 

If, after reassessment, the Group’s interest in the fair value of the acquiree’s identifiable net assets exceeds 
the sum of the consideration transferred, the amount of any non-controlling interest in the acquiree and the 
fair value of the acquirer’s previously held equity interest in the acquiree (if any), the excess is recognized 
immediately in net income as a bargain purchase gain.   

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The subsidiary's non-controlling interests are identified separately from the Group's equity. If the element of 
the non-controlling interest in the acquiree is the current interest at the acquisition date and the holder is 
entitled to a proportional share of the entity's net assets, the non-controlling interest can be measured in 1) 
fair value or 2) proportionate share of the current equity instrument of the amount recognized for the 
acquiree's identifiable net assets at the acquisition date. The selection of these metrics is made for each 
acquisition transaction. All other non-controlling interests are measured at fair value at the acquisition date. 
The carrying amount of the non-controlling interest after acquisition reflects the proportional interest of the 
non-controlling interest in changes in equity after acquisition in the initial recognition amount. Even if the 
non-controlling interest is a negative (-) balance, total comprehensive income is attributed to the non-
controlling interest. 

When the consideration transferred by the Group in a business combination includes assets or liabilities 
resulting from a contingent consideration arrangement, the contingent consideration is measured at its 
acquisition-date fair value and included as part of the consideration transferred in a business combination. 
Changes in the fair value of the contingent consideration that qualify as measurement period adjustments are 
adjusted retrospectively, with corresponding adjustments against goodwill. Measurement period adjustments 
are adjustments that arise from additional information obtained during the ‘measurement period’ (which 
cannot exceed one year from the acquisition date) about facts and circumstances that existed at the 
acquisition date. 

The subsequent accounting for changes in the fair value of the contingent consideration that do not qualify as 
measurement period adjustments depends on how the contingent consideration is classified. Contingent 
consideration that is classified as equity is not remeasured at subsequent reporting dates and its subsequent 
settlement is accounted for within equity. Contingent consideration other than the above is remeasured at 
subsequent reporting dates as appropriate, with the corresponding gain or loss being recognized in profit or 
loss. 

When a business combination is achieved in stages, the Group's previously held equity interest in the 
acquiree is remeasured at fair value at the acquisition date (i.e., the date when the Group obtains control) and 
the resulting gain or loss, if any, is recognized in net income(or other comprehensive income, if applicable). 
Amounts arising from changes in value of interests in the acquiree prior to the acquisition date that have 
previously been recognized in other comprehensive income are recognized, identical to the treatment 
assuming interests are sold directly. 

If the initial accounting for a business combination is not completed by the end of the reporting period in 
which the business combination occurred, the Group reports in consolidated financial statements the 
provisional amount of items that have not been accounted for. If there is new information about the facts and 
circumstances that existed as of the acquisition date during the measurement period (see above), the Group 
retrospectively adjusts the provisional amounts recognized at the acquisition date or recognizes additional 
assets and liabilities to reflect the information that would have affected the measurement of the amount 
recognized at the acquisition date if it had already known at the acquisition date.   

(4)  Investments in joint ventures and associates 

An associate is an entity over which the Group has significant influence, and that is not a subsidiary or a joint 
venture. Significant influence is the power to participate in making decision on the financial and operating 
policy of the investee but is not control or joint control over those policies. 

A joint venture is a joint arrangement whereby the parties that have joint control of the arrangement have 
rights to net assets relating to the arrangement. Joint control is the contractually agreed sharing of control of 
an arrangement, which exists only when decisions about the relevant activities require the unanimous consent 
of the parties sharing control. 

The net income of current period and the assets and liabilities of the joint ventures and associates are 
incorporated in these consolidated financial statements using the equity method of accounting, except when 
the investment is classified as held for sale, in which case it is accounted for in accordance with Korean IFRS 
1105 Non-current Assets Held for Sale and Discontinued Operations. Under the equity method, an 
investment in the joint ventures and associates is initially recognized in the consolidated statements of 
financial position at cost and adjusted thereafter to recognize the Group's share of the net assets of the joint 
ventures and associates and any impairment. When the Group's share of losses of the joint ventures and 
associates exceeds the Group's interest in the associate, the Group discontinues recognizing its share of 
further losses. Additional losses are recognized only to the extent that the Group has incurred legal or 
constructive obligations or made payments on behalf of the joint ventures and associates. 

Investment in joint ventures and associates are accounted for and applied with the equity method from the 
time the investee becomes an associate or a joint venture. 

Any excess of the cost of acquisition over the Group's share of the net fair value of the identifiable assets, 
liabilities and contingent liabilities of the joint ventures and associates recognized at the date of acquisition is 
recognized as goodwill, which is included within the carrying amount of the investment. Any excess of the 
Group’s share of the net fair value of the identifiable assets, liabilities and contingent liabilities over the cost 
of acquisition exists after the review, it is recognized immediately in net income. 

The requirements of Korean IFRS 1028 - Investments in Associates and Joint Ventures to determine whether 
there has been a loss event are applied to identify whether it is necessary to recognize any impairment loss 
with respect to the Group’s investment in the joint ventures and associates. When necessary, the entire 
carrying amount of the investment (including goodwill) is tested for impairment in accordance with Korean 
IFRS 1036 - Impairment of Assets as a single asset by comparing its recoverable amount (higher of value in 
use and fair value less costs to sell) with its carrying amount. Any impairment loss recognized is not 
allocated to any asset (including goodwill), which forms part of the carrying amount of the investment. Any 
reversal of that impairment loss is recognized in accordance with Korean IFRS 1036 to the extent that the 
recoverable amount of the investment subsequently increases. 

The Group ceases to use the equity method from the time it fails meet the definition of an associate or a joint 
venture. Upon a loss of significant influence over the joint ventures and associates, the Group discontinues 
the use of the equity method and measures at fair value of any investment that the Group retains in the former 
joint ventures and associates from the date when the Group loses significant influence. The fair value of the 
investment is regarded as its fair value on initial recognition as a financial asset in accordance with Korean 
IFRS 1109 Financial Instruments; Recognition and Measurement. The Group recognized differences between 
the carrying amount and fair value in net income and it is included in determination of the gain or loss on 
disposal of joint ventures and associates. The Group accounts for all amounts recognized in other 
comprehensive income in relation to that joint ventures and associates on the same basis as would be required 
if the joint ventures and associates had directly disposed of the related assets or liabilities. Therefore, if a gain 
or loss previously recognized in other comprehensive income by an associate or a joint venture would be 
reclassified to net income on the disposal of the related assets or liabilities, the Group reclassifies the gain or 
loss from equity to net income as a reclassification adjustment.   

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
When the Group’s ownership of interest in an associate or a joint venture decreases but the Group continues 
to maintain significant influence over an associate or a joint venture, the Group reclassifies to profit or loss 
the proportion of the gain or loss that had previously been recognized in other comprehensive income relating 
to that decrease in ownership interest if the gain or loss would be reclassified to profit or loss on the disposal 
of the related assets or liabilities. Meanwhile, if interest on associate or joint venture meets the definition of 
non-current asset held for sale, it is accounted for in accordance with Korean IFRS 1105. 

The Group continues to use the equity method when an investment in an associate becomes an investment in 
a joint venture or an investment in a joint venture becomes an investment in an associate. There is no 
remeasurement to fair value upon such changes in ownership interests. 

When the Group transacts with an associate or a joint venture of the Group, profits and losses resulting from 
the transactions with the associate or joint venture are recognized in the Group's consolidated financial 
statements only to the extent of interests in the associate or joint venture that are not related to the Group. 

The Group applies Korean IFRS 1109 Financial Instruments, including the impairment requirements, to its 
long-term investment interests in associates and joint ventures that form part of its net investment without 
applying the equity method. In addition, when applying Korean IFRS 1109 to long-term investments, the 
Group does not consider adjustments to the carrying amount required by Korean IFRS 1028. Examples of 
such adjustments include an impairment assessment or an adjustment to the carrying amount of the long-term 
investment interest resulting from the allocation of losses to the investee in accordance with Korean IFRS 
1028. 

(5)  Investment in joint operation 

A joint operation is a joint arrangement whereby the parties that have joint control of the arrangement have 
rights to the assets, and obligations for the liabilities, relating to the arrangement. Joint control is the 
contractually agreed sharing of control of an arrangement, which exists only when decisions about the 
relevant activities require the unanimous consent of the parties sharing control. 

When the Group operates as a joint operator, it recognizes in relation to its interest in a joint operation: 

- 
- 
- 
- 
- 

its assets, including its share of any assets held jointly; 
its liabilities, including its share of any liabilities incurred jointly; 
its revenue from the sale of its share of the output arising from the joint operation; 
its share of the revenue from the sale of the output by the joint operation; 
its expenses, including its share of any expenses incurred jointly. 

The Group accounts for the assets, liabilities, revenues and expenses that correspond to its interest in a joint 
operation in accordance with the Korean IFRSs applicable to the specific assets, liabilities, revenues and 
expenses. 

When the Group enters into a transaction with a joint operation in which it is a joint operator, such as a sale 
or contribution of assets, it is conducting the transaction with the other parties to the joint operation and, as 
such, the Group recognizes gains and losses resulting from such a transaction only to the extent of the other 
parties’ interests in the joint operation. 

When the Group enters a transaction with a joint operation in which it is a joint operator, such as a purchase 
of assets, it does not recognize proportional share of profit or loss until the asset is sold to a third party. 

(6)  Revenue recognition 

Korean IFRS 1115 requires the recognition of revenues based on transaction price allocated to the 
performance obligation when or as the Group performs that obligation to the customer. Revenues other than 
those from contracts with customers, such as interest revenue and loan origination fee (cost), are recognized 
through effective interest rate method. 

1)  Revenues from contracts with customers 

The Group recognizes revenue when the Group satisfies a performance obligation by transferring a 
promised good or service to a customer. When a performance obligation is satisfied, the Group shall 
recognize as a revenue the amount of the transaction price that is allocated to that performance 
obligation. The transaction price is the amount of consideration to which the Group expects to be 
entitled in exchange for transferring promised goods or services to a customer, excluding amounts 
collected on behalf of third parties.   

The Group is recognizing revenue by major sources as shown below: 

①  Fees and commission received for brokerage 

The fees and commission received for agency are the amount of consideration or fee expected to 
be entitled to receive in return for providing goods or services to the other parties with the Group 
acting as an agency, such as in the case of sales of bancassurance and beneficiary certificates. 
Most of these fees and commission received for brokerage are from the business activities 
relevant to Banking segment. 

②  Fees and commission received related to credit 

The fees and commission received related to credit mainly include the lending fees received from 
the loan activity and the fees received in the L/C transactions. Except for the fees and 
commission accounted for in calculating the effective interest rate, it is generally recognized 
when the performance obligation has been performed. Most of these fees and commission 
received related to credit are from the business activities relevant to Banking, Credit card and 
Investment banking segment. 

③  Fees and commission received for electronic finance 

The fees and commission received for electronic finance include fees received in return for 
providing various kinds of electronic financial services through firm-banking and CMS. These 
fees are recognized as revenue immediately upon the completion of services. Most of these fees 
and commission received for electronic finance are from the business activities relevant to 
Banking and Investment banking segment. 

④  Fees and commission received on foreign exchange handling 

The fees and commission received on foreign exchange handling consist of various fees incurred 
when transferring foreign currency. The point of processing the customer's request is the time 
when performance obligation is satisfied, and revenue is immediately recognized when fees and 
commission are received after requests are processed. The business activities relevant to these 
fees and commission received on foreign exchange handling are substantially attributable to 
Banking segment. 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
⑤  Fees and commission received on foreign exchange 

⑪  Other fees 

The fees and commission received on foreign exchange consist of fees related to the issuance of 
various certificates, such as exchange, import and export performance certificates, purchase 
certificates, etc. The point of processing the customer's request is the time when performance 
obligation is satisfied, and revenue is immediately recognized when fees and commission are 
received after requests are processed. The business activities relevant to these fees and 
commission received on foreign exchange are substantially attributable to Banking segment. 

⑥  Fees and commission received for guarantee 

The fees and commission received for guarantee include the fees received for the various 
warranties. The activities related to the warranty consist mainly of performance obligations 
satisfied over time and fees and commission are recognized over the guarantee period. The 
business activities relevant to these fees and commission received for guarantee are substantially 
attributable to Banking segment. 

⑦  Fees and commission received on credit card 

The fees and commission received on credit card consist mainly of merchant account fees and 
annual fees. 
The Group recognizes merchant account fees by multiplying agreed commission rate to the 
amount paid by using the credit card. The annual fees are performance obligation satisfied over 
time and are recognized over agreed periods after the annual fees are paid in advance. The 
business activities relevant to these fees and commission received on credit card are substantially 
attributable to Credit cards segment. 

⑧  Fees and commission received on securities business 

The fees and commission received on securities business consist mainly of fees and commission 
for the sale of beneficiary certificates, and these fees are recognized when the beneficiary 
certificates are sold to customers. The business activities relevant to these fees and commission 
received on securities business are substantially attributable to Banking and Investment banking 
segment. 

Other fees are usually fees related to remittances, but include fees related to various other 
services provided to customers by the Group. These fees are recognized when transactions occur 
at the customers' request and services are provided, at the same time when commission are 
received. These other fees occur across all operating segments. 

2)  Revenues from sources other than contracts with customers 

① 

Interest income 

Interest income on financial assets measured at FVTOCI and financial assets at amortized costs is 
measured using the effective interest method. 

The effective interest method is a method of calculating the amortized cost of a debt instrument 
and of allocating the interest income over the expected life of the asset. The effective interest rate 
is the rate that exactly discounts estimated future cash flows to the instrument's initial 
unamortized cost over the expected period, or shorter if appropriate. Future cash flows include 
commissions and cost of reward points(limited to the primary component of effective interest 
rate) and other premiums or discounts that are paid or received between the contractual parties 
when calculating the effective interest rate, but does not include expected credit losses. All 
contractual terms of a financial instrument are considered when estimating future cash flows. 

For purchased or originated credit-impaired financial assets, interest revenue is recognized by 
applying the credit-adjusted effective interest rate to the amortized cost of the financial asset 
from initial recognition. Even if the financial asset is no longer impaired in the subsequent 
periods due to credit improvement, the basis of interest revenue calculation is not changed from 
amortized cost to unamortized cost of the financial assets. 

②  Loan origination fees and costs 

The commission fees earned on loans, which is part of the effective interest of loans, is accounted 
for as deferred origination fees. Incremental costs related to the origination of loans are 
accounted for as deferred origination fees and is being added or deducted to/from interest income 
on loans using effective interest rate method. 

⑨  Fees and commission from trust management 

3)  Dividend income 

The fees and commission from trust management consist of fees and commission received in 
return for the operation and management services for entrusted assets. These operation and 
management services are performance obligations satisfied over time, and revenue is recognized 
over the service period. Among the fees and commission from trust management, variable 
considerations such as profit commission that are affected by the value of entrusted assets and 
base return of the future periods are recognized as revenue when limitations to the estimates are 
lifted. Most of these fees and commission received for brokerage are from the business activities 
relevant to Banking segment. 

⑩  Fees and commission received on credit Information 

The fees and commission received on credit Information are composed of the fees and 
commission received by performing credit investigation and proxy collection services. Credit 
investigation fees and commission are the amount received in return for verifying the information 
requested by the customer and are recognized as revenue at the time the verification is 
completed. Proxy collection service fees are recognized by multiplying the applicable rate to the 
collected amount at the time when collection services are completed. Most of these fees and 
commission received for brokerage are from the business activities relevant to other segments. 

Dividend income is recognized when the right to receive dividends as a shareholder is confirmed. 
Dividend income is recognized as an appropriate item of profit or loss in the statement of 
comprehensive income according to the classification of financial instruments. 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(7)  Accounting for foreign currencies 

The Group’s consolidated financial statements are presented in Korean Won, which is the functional 
currency of the Group. At the end of each reporting period, monetary assets and liabilities denominated in 
foreign currencies are translated to the functional currency at its prevailing exchange rates at the date. The 
effective portion of the changes in fair value of a derivative that qualifies as a cash flow hedge and the 
foreign exchange differences on monetary items that form part of net investment in foreign operations are 
recognized in equity. 

Assets and liabilities of the foreign operations subject to consolidation are translated into Korean Won at 
foreign exchange rates at the end of the reporting period. Except for situations in which it is required to use 
exchange rates at the date of transaction due to significant changes in exchange rates during the period, items 
that belong to profit or loss shall be measured by average exchange rate, with foreign exchange differences 
recognized as other comprehensive income and added to equity (allocated to non-controlling interests, if 
appropriate). When foreign operations are disposed, the controlling interest’s share of accumulated foreign 
exchange differences related to such foreign operations will be reclassified to profit or loss, while non-
controlling interest’s corresponding share will not be reclassified. 

Adjustments to fair value of identifiable assets and liabilities, and goodwill arising from the acquisition of 
foreign operations will be treated as assets and liabilities of the corresponding foreign operation, and 
translated using foreign exchange rates at the end of the period. The foreign exchange differences are 
recognized in other comprehensive income. 

(8)  Cash and cash equivalents 

The Group is classifying cash on hand, demand deposits, interest-earning deposits with original maturities of 
up to three months on acquisition date, and highly liquid investments that are readily convertible to known 
amounts of cash and subject to an insignificant risk of changes in value as cash and cash equivalents. 

(9)  Financial assets and financial liabilities 

1)  Financial assets 

A regular way purchase or sale of financial assets is recognized or derecognized on the trade or 
settlement date. A regular way purchase or sale is a purchase or sale of a financial asset under a 
contract whose term requires delivery of the asset within the time frame established generally by 
regulation or convention in the marketplace concerned. 

On initial recognition, financial assets are classified into financial assets at FVTPL, financial assets 
at FVTOCI, and financial assets at amortized cost according to its business model and contractual 
cash flows. 

a)  Business model 

The Group evaluates the way business is being managed, and the purpose of the business model for 
managing a financial asset best reflects the way information is provided to the management at its 
portfolio level. Such information considers the following: 

- 

- 

- 

- 

- 

The accounting policies and purpose specified for the portfolio, the actual operation of such 
policies. This includes strategy of the management focusing on the receipt of contractual 
interest revenue, maintaining a certain level of interest income, matching the duration of 
financial assets and the duration of corresponding liabilities to obtain the asset, and outflow or 
realization of expected cash flows from disposal of assets 
The way the performance of a financial asset held under the business model is evaluated, and 
the way such evaluation is being reported to the management 
The risk affecting the performance of the business model (and financial assets held under the 
business model), and the way such risk is being managed 
The compensation plan for the management (e.g. whether the management is being 
compensated based on the fair value of assets or based on contractual cash flows received) 
Frequency, amount, timing and reason for sale of financial assets in the past, and forecast of 
future sale activities. 

b)  Contractual cash flows 

The principal is defined to be the fair value of a financial assets at initial recognition. Interest is not 
only composed of consideration for the time value of money, consideration for the credit risk 
related to remaining principal at a certain period of time, and consideration for other cost (e.g. 
liquidity risk and cost of operation) and fundamental risk associated with lending, but also profit. 

When evaluating whether contractual cash flows are solely payments of principal and interests, the 
Group considers the contractual terms of the financial instrument. When a financial asset contains 
contractual conditions that modify the timing and amount of contractual cash flows, it is required to 
determine whether contractual cash flows that arise during the remaining life of the financial 
instrument due to such contractual condition are solely payments of principal and interest. The 
Group considers the following elements when evaluating the above: 

- 
- 
- 
- 

Conditions that lead to modification of timing or amount of cash flows 
Contractual terms that adjust contractual nominal interest, including floating rate features 
Early payment features and maturity extension features 
Contractual terms that limit the Group’s claim on cash flows arising from certain assets (e.g. 
non-recourse feature) 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
①  Financial assets at FVTPL 

2)  Financial liabilities 

The Group is classifying those financial assets that are not classified as either financial assets at 
amortized cost or financial assets at FVTOCI, and those designated to be measured at FVTPL, as 
financial assets at FVTPL. Financial assets at FVTPL are measured at fair value, and related 
profit or loss is recognized in net income. Transaction costs related to acquisition at initial 
recognition is recognized in net income immediately upon its occurrence. 

It is possible to designate a financial asset as financial asset at FVTPL if at initial recognition: (a) 
it is possible to remove or significantly reduce recognition or measurement mismatch that may 
otherwise have occurred if not for its designation as financial asset at FVTPL; (b) the financial 
asset forms part of the Group’s financial instrument group (a group composed of a combination 
of financial asset or liability), is measured at fair value and is being evaluated for its 
performance, and such information is provided internally; and (c) the financial asset is part of a 
contract that contains one or more of embedded derivatives, and is a hybrid contract in which 
designation as financial asset at FVTPL is allowed under Korean IFRS 1109 Financial 
Instruments. However, the designation is irrevocable. 

②    Financial assets at FVTOCI 

When financial assets are held under a business model whose objective is achieved by both 
collecting contractual cash flows and selling financial assets, and when contractual cash flows 
from such financial assets are solely payments of principal and interest, the financial assets are 
classified as financial assets at FVTOCI. Also, for investments in equity instruments that are not 
held for short-term trade, an irrevocable election is available at initial recognition to present 
subsequent changes in fair value as other comprehensive income. 

At initial recognition, financial assets at FVTOCI is measured at its fair value plus any direct 
transaction cost, and is subsequently measured in fair value. However, for equity instruments that 
do not have a quotation in an active market and in which fair value cannot be measured reliably, 
they are measured at cost. The income tax effects related to the changes in fair value except for 
profit or loss items such as impairment losses (reversals), interest revenue calculated by using 
effective interest method, and foreign exchange gain or loss about debt instrument are recognized 
as other comprehensive income until the asset’s disposal. Upon derecognition, the accumulated 
other comprehensive income is reclassified from equity to net income for FVTOCI (debt 
instrument), and reclassified within the equity for FVTOCI (equity instruments). 

At initial recognition, financial liabilities are classified into either financial liabilities at FVTPL or 
financial liabilities at amortized cost. 

Financial liabilities are usually classified as financial liabilities at FVTPL when they are acquired 
with a purpose to repurchase them within a short period of time, when they are part of a certain 
financial instrument portfolio that is actually and recently being managed with a purpose of short-
term profit and joint management by the Group at initial recognition, and when they are derivatives 
that do not qualify as hedging instruments. Financial liabilities at FVTPL are measured at fair value 
plus direct transaction cost at initial recognition, and are subsequently measured at fair value. Profit 
or loss arising from financial liabilities at FVTPL is recognized in net income when occurred. 
It is possible to designate a financial liability as financial liability at FVTPL if at initial recognition: 
(a) it is possible to remove or significantly reduce recognition or measurement mismatch that may 
otherwise have occurred if not for its designation as financial liability at FVTPL; (b) the financial 
asset forms part of the Group’s financial instrument group (a group composed of a combination of 
financial asset or liability) according to the Group’s documented risk management or investment 
strategy, is measured at fair value and is being evaluated for its performance, and such information 
is provided internally; and (c) the financial liability is part of a contract that contains one or more of 
embedded derivatives, and is a hybrid contract in which designation as financial liability at FVTPL 
is allowed under Korean IFRS 1109 Financial Instruments. 

Financial liabilities designated as at FVTPL are initially recognized at fair value, with any direct 
transaction cost recognized in profit or loss, and are subsequently measured at fair value. Any profit 
or loss from financial liabilities at FVTPL are recognized in profit or loss. 

Financial liabilities not classified as financial liabilities at FVTPL are measured at amortized cost. 
The Group is classifying liabilities such as deposits due to customers, borrowings and debentures as 
financial liabilities at amortized cost. 

3)  Reclassification 

Financial assets are not reclassified after initial recognition unless the Group modifies the business 
model used to manage financial assets. When the Group modifies the business model used to 
manage financial assets, all affected financial assets are reclassified on the first day of the first 
reporting period after the modification. 

③    Financial assets at amortized cost 

4)  Derecognition 

When financial assets are held under a business model whose objective is to hold financial assets 
in order to collect contractual cash flows, and when contractual cash flows from such financial 
assets are solely payments of principal and interest, the financial assets are classified as financial 
assets at amortized cost. At initial recognition, financial assets at amortized cost are recognized at 
fair value plus any direct transaction cost. Financial assets at amortized cost is presented at 
amortized cost using effective interest method, less any loss allowance. 

Financial assets are derecognized when contractual rights to cash flows from the financial assets are 
expired, or when substantially all of risk and reward for holding financial assets is transferred to 
another entity as a result of a sale of financial assets. If the Group does not have and does not 
transfer substantially all of the risk and reward of holding financial assets with control of the 
transferred financial assets retained, the Group recognizes financial assets to the extent of its 
continuing involvement. If the Group holds substantially all the risk and reward of holding a 
financial asset, it continues to recognize that asset and proceeds are accounted for as collateralized 
borrowings. 

When a financial asset is fully derecognized, the difference between the book value and the sum of 
proceeds and accumulated other comprehensive income is recognized as profit or loss in case of 
FVTOCI (debt instruments), and as retained earnings for FVTOCI (equity instruments). 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In case when a financial asset is not fully derecognized, the Group allocates the book value into 
amounts retained in the books and removed from the books, based on the relative fair value of each 
portion at the date of sale, and based on the degree of continuing involvement. For the derecognized 
portion of the financial assets, the difference between its book value and the sum of proceeds and 
the portion of accumulated other comprehensive income attributable to that portion will be 
recognized in profit or loss in case of debt instruments and recognized in retained earnings in case 
of equity instruments. The accumulated other comprehensive income is distributed to the portion of 
book value retained in the books, and to the portion of book value removed from the books. 

The Group derecognizes financial liabilities when, and only when, the Group’s obligations are 
discharged, cancelled or have expired. The difference between the carrying amount of the financial 
liability derecognized and the consideration paid and payable is recognized in profit or loss. 

When the Group exchanges with the existing lender one debt instrument into another one with the 
substantially different terms, such exchange is accounted for as an extinguishment of the original 
financial liability and the recognition of a new financial liability. Similarly, the Group accounts for 
substantial modification of terms of an existing liability or part of it as an extinguishment of the 
original financial liability and the recognition of a new liability. It is assumed that the terms are 
substantially different if the discounted present value of the cash flows under the new terms, 
including any fees paid net of any fees received and discounted using the original effective rate is at 
least 10 percent different from the discounted present value of the remaining cash flows of the 
original financial liability. 

5)  Fair value of financial instruments 

Financial assets at FVTPL and financial assets at FVTOCI are measured and presented in 
consolidated financial statements at their fair values, and all derivatives are also subject to fair value 
measurement. 

Fair value is defined as the price that would be received to exchange an asset or paid to transfer a 
liability in a recent transaction between independent parties that are reasonable and willing. Fair 
value is the transaction price of identical financial assets or financial liabilities generated in an 
active market. An active market is a market where trade volume is sufficient and objective price 
information is available due to the fact that bid and ask price differences are small.   

When trade volume of a financial instrument is low, when transaction prices within the market 
show large differences among them, or when it cannot be concluded that a financial instrument is 
being traded within an active market due to disclosures being extremely shallow, fair value is 
measured using valuation techniques based on alternative market information or using internal 
valuation techniques based on general and observable information obtained from objective sources. 
Market information includes maturity and characteristics, duration, similar yield curve, and 
variability measurement of financial instruments of similar nature. Fair value amount contains 
unique assumptions on each entity (the Group concluded that it is using assumptions applied in 
valuing financial instruments in the market, or risk-adjusted assumptions in case marketability does 
not exist). 

The market approach and income approach, which are valuation techniques used to estimate the fair 
value of financial instruments, both require significant judgment. Market approach measures fair 
value using either a recent transaction price that includes the financial instrument, or observable 
information on comparable firm or assets. Income approach measures fair value through 
discounting future cash flows with a discount rate reflecting market expectations, and revenue, 
operating income, depreciation, capital expenditures, income tax, working capital and estimated 
residual value of financial investments are being considered when deriving future cash flows. 
Valuation techniques such as the above include estimates based on the financial instruments’ 
complexity and usefulness of observable information in the market. 

The valuation techniques used in the evaluation of financial instruments are explained below. 

a)  Financial assets at FVTPL and Financial assets at FVTOCI 

The fair value of equity securities included in financial assets at FVTPL and financial assets at 
FVTOCI category is recognized in the statement of financial position at its available market price. 
Debt securities traded in the over-the-counter market are generally recognized at an amount 
computed by an independent appraiser. When the Group uses the fair value determined by 
independent appraisers, the Group usually obtains three values from three different appraisers for 
each financial instrument, and selects the minimum amount without making additional adjustments. 
For equity securities without marketability, the Group uses the amount determined by the 
independent appraiser. The Group verifies the prices obtained from appraisers in various ways, 
including the evaluation of independent appraisers’ competency, indirect verification through 
comparison between appraisers’ price and other available market information, and reperformed by 
employees who have knowledge of valuation models and assumptions that appraisers used. 

b)  Derivatives 

The Group’s transactions involving derivatives such as futures and exchange traded options are 
measured at market value. For exchange traded derivatives classified as level 2 in the fair value 
hierarchy, the fair value is estimated using internal valuation techniques. If there are no publicly 
available market prices because they are traded over-the-counter, fair value is measured through 
internal valuation techniques. When using internal valuation techniques to derive fair value, the 
types of derivatives, base interest rate or characteristics of prices, or stock market indices are 
considered. When variables used in the internal valuation techniques are not observable information 
in the market, such variables may contain significant estimates. 

c)  Adjustment of valuation amount 

The Group is exposed to credit risk when a counterparty to a derivative contract does not perform 
its contractual obligation, and the exposure amount is equal to the amount of derivative asset 
recognized in the statement of financial position. When the Group earns income through valuation 
of derivatives, such income is recognized as derivative asset in the statement of financial position. 
Some of the derivatives are traded in the market, but most of the derivatives are measured at 
estimated fair value derived from internal valuation models that use observable information in the 
market. As such, in order to estimate the fair value there should be an adjustment made to 
incorporate counterparty’s credit risk, and credit risk adjustment is being considered when valuing 
derivative assets such as over-the counter derivatives. The amount of financial liabilities is also 
adjusted by the Group’s own credit risk when valuing them. 

The amount of adjustment is derived from counterparty’s probability of default and loss given 
default. This adjustment considers contractual matters that are designed to reduce the Group’s 
exposure to each counterparty’s credit risk. When derivatives are under master netting arrangement, 
the exposure used in the computation of credit risk adjustment is a net amount after 
adding/deducting cash collateral received (or paid) from loss(or gain) position derivatives with the 
same counterparty. 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
6)  Expected credit losses on financial assets 

(10)   Offsetting financial instruments 

The Group recognizes loss allowance on expected credit losses for the following assets: 

- 
Financial assets at amortized cost 
-  Debt instruments measured at FVTOCI 
- 

Contract assets as defined by Korean IFRS 1115 

Expected credit losses are weighted-average value of a range of possible results, considering the 
time value of money, and are measured by incorporating information on current conditions and 
forecasts of future economic conditions that are available without undue cost or effort. 

The methods to measure expected credit losses are classified into following three categories in 
accordance with Korean IFRS: 

-  General approach: Financial assets that does not belong to below two models and unused loan 

commitments 
Simplified approach: When financial assets are either trade receivables, contract assets or lease 
receivables 
Credit impairment model: Purchased or originated credit-impaired financial assets 

- 

- 

The measurement of loss allowance under general approach is differentiated depending on whether 
the credit risk has increased significantly after initial recognition. That is, loss allowance is 
measured based on 12-month expected credit loss when the credit risk has not increased 
significantly after initial recognition, while loss allowance is measured at lifetime expected credit 
loss when credit risk has increased significantly. Lifetime is the expected remaining life of the 
financial instrument up to the maturity date of the contract. 

The measurement of loss allowance under simplified approach is always based on lifetime expected 
credit loss, and loss allowance under credit impairment model is measured as the cumulative change 
in lifetime expected credit loss since initial recognition. 

a)  Measurement of expected credit losses on financial asset at amortized cost 

The expected credit losses on financial assets at amortized cost is measured by the difference 
between the contractual cash flows during the period and the present value of expected cash flows. 
Expected cash inflows are computed for individually significant financial assets in order to 
calculate expected credit losses. 

When financial assets that are not individually significant, they are included in a group of financial 
assets with similar credit risk characteristics and expected credit losses of the group are calculated 
collectively. 

Expected credit losses are deducted through loss allowance account, and when the financial asset is 
determined to be uncollectible, the loss allowance is written off from the books along with the 
related financial asset.   

b)  Measurement of expected credit losses on financial asset at FVTOCI 

The measurement method of expected credit loss is identical to financial asset at amortized cost, but 
changes in the loss allowance is recognized in other comprehensive income. When financial assets 
at FVTOCI is disposed or repaid, the related loss allowance is reclassified from accumulated other 
comprehensive income to net income. 

Financial assets and liabilities are presented as a net amount in the statements of financial position when the 
Group has an enforceable legal right and an intention to settle on a net basis or to realize an asset and settle 
the liability simultaneously. 

(11)   Investment properties 

The Group classifies a property held to earn rentals and/or for capital appreciation as an investment property. 
Investment properties are measured initially at cost, including transaction costs, less subsequent depreciation 
and impairment. 

Subsequent costs are included in the carrying amount of the asset or recognized as a separate asset if it is 
probable that future economic benefits associated with the assets will flow into the Group and the cost of an 
asset can be measured reliably, and the book value of a portion of an asset that are replaced by a subsequent 
expenditure is removed from the books. Routine maintenance and repairs are expensed as incurred. 

While land is not depreciated, all other investment properties are depreciated based on the depreciation 
method and useful lives of premises and equipment. The estimated useful lives, residual values and 
depreciation method are reviewed at the end of each reporting period, and when it is deemed appropriate to 
change them, the effect of any change is accounted for as a change in accounting estimates. 

An investment property is derecognized from the consolidated financial statements on disposal or when it is 
permanently withdrawn from use and no future economic benefits are expected even from its disposal. The 
gain or loss on the derecognition of an investment property is calculated as the difference between the net 
disposal proceeds and the carrying amount of the property and is recognized in profit or loss in the period of 
the derecognition.   

(12)   Premises and equipment 

Premises and equipment are stated at cost less accumulated depreciation and accumulated impairment losses. 
The cost of an item of premises and equipment is expenditure directly attributable to their purchase or 
construction, which includes any cost directly attributable to bringing the asset to the location and condition 
necessary for it to be capable of operating in the manner intended by management. It also includes the initial 
estimate of costs of dismantling and removing the item and restoring the site on which it is located.   

Subsequent costs are recognized in the carrying amount of an asset or as a separate asset (if appropriate) if it 
is probable that future economic benefit associated with the assets will flow into the Group and the cost of an 
asset can be measured reliably. Routine maintenance and repairs are expensed as incurred.   

While land is not depreciated, for all other premises and equipment, depreciation is charged to net income on 
a straight-line basis by applying the following estimated economic useful lives on the amount of cost or 
revalued amount less residual value. 

Buildings used for business purpose 
Structures in leased office 
Properties for business purpose 

Useful life 
35 to 57 years 
4 to 5 years 
4 to 5 years 

The Group reassesses the depreciation method, the estimated useful lives and residual values of premises and 
equipment at the end of each reporting period. If changes in the estimates are deemed appropriate, the 
changes are accounted for as a change in an accounting estimate. When there is an indicator of impairment 
and the carrying amount of a premises and equipment item exceeds the estimated recoverable amount, the 
carrying amount of such asset is reduced to the recoverable amount. 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(13)   Intangible assets and goodwill 

(15)   Leases 

The Group recognizes the acquisition cost of an intangible asset as the manufacturing cost or purchase cost 
plus additional incidental expenses. Development costs are the sum of expenditures incurred after the asset 
recognition requirements, such as technical feasibility and future economic benefits, are met. After the initial 
recognition, the carrying value is presented as the accumulated amortization and accumulated impairment 
losses deducted from the cost. 

The Group’s intangible asset are amortized over the following economic lives using the straight-line method. 
However, for some intangible assets, the period of time that is expected to be available is not predictable, so 
the useful life of some intangible assets is assessed as indefinite and not depreciated. 

The estimated useful life and amortization method of intangible assets with a finite useful life are reviewed at 
the end of each reporting period. The estimated useful life and amortization method of intangible assets with 
an indefinite useful life are reviewed at the end of each reporting period to ensure that the asset has an 
indefinite useful life. If changes in the estimates are deemed appropriate, the changes are accounted for as a 
change in an accounting estimate. 

Industrial property rights 
Development costs 
Software and others 

Useful life 
10 years 
5 years 
1 to 10 years 

In addition, when an indicator that intangible assets are impaired is noted, and the carrying amount of the 
asset exceeds the estimated recoverable amount of the asset, the carrying amount of the asset is reduced to its 
recoverable amount.   

Goodwill acquired in a business combination is included in intangible assets. Goodwill is not amortized, but 
is subject to an impairment test at the cash-generating unit level every year, and whenever there is an 
indicator that goodwill is impaired. 

Goodwill is allocated to each of the Group’s cash-generating unit (or groups of cash-generating units) that is 
expected to benefit from the synergies of the combination. If the recoverable amount of the cash-generating 
unit is less than its carrying amount, the impairment loss is allocated first to reduce the carrying amount of 
any goodwill allocated to the unit and then to the other assets of the unit on a pro rata basis based on the 
carrying amount of each asset in the unit. Any impairment loss for goodwill is recognized directly in profit or 
loss. An impairment loss recognized for goodwill is not reversed in subsequent periods. 

(14)   Impairment of non-monetary assets 

Intangible assets with indefinite useful lives or intangible assets that are not yet available for use are tested 
for impairment annually, regardless of whether there is any indication of impairment. All other assets are 
tested for impairment by estimating the recoverable amount when there is an objective indication that the 
carrying amount may not be recoverable. Recoverable amount is the higher of value in use or net fair value, 
less costs to sell. If the recoverable amount of an asset is estimated to be less than its carrying amount, the 
carrying amount of the asset is reduced to its recoverable amount and such impairment loss is recognized 
immediately in net income. 

The Group determines whether the contract is a lease or includes a lease at the time of the contract 
agreement. In exchange for consideration in a contract, the contract is either a lease or includes a lease if the 
control over the use of the identified asset is transferred for a period of time. In determining whether a 
contract transfers control over the use of the asset to which it is identified, the Group uses the definition of 
lease in Korean IFRS 1116. 

①  The Group as a lessee 

The Group recognizes the right-of-use asset and the lease liability at the commencement date of 
the lease. The  right-of-use asset is  measured at cost,  which comprises the amount of  the initial 
measurement of the lease liability, lease payments made at or before the commencement date(less 
any lease incentives received), initial direct costs, and an estimate of costs to be incurred by the 
lessee in dismantling and removing the underlying asset, restoring the site on which it is located. 

The right-of-use asset is subsequently depreciated on a straight-line basis from the commencement 
of the lease to the end of the lease term. However, if the lease transfers ownership of the underlying 
asset to the lessee by the end of the lease term or if the cost of the right-of-use asset reflects that 
the lessee will exercise a purchase option, the lessee depreciates the right-of-use asset same as a 
fixed asset from the commencement date to the end of the useful life of the underlying asset. The 
right-of-use  asset  may  be  reduced  by  an  impairment  of  the  underlying  asset  or  adjusted  by 
remeasurement of the lease liability.   

The lease liability is initially measured at the present value of the lease payments that are not paid 
at that date. The lease payments are discounted using the interest rate implicit in the lease, if that 
cannot be readily determined, the Group uses its incremental borrowing rate. The Group generally 
uses the incremental borrowing rate. 

The Group makes adjustments to reflect the terms of the lease and the characteristics of the lease 
asset in interest rates obtained from external financial information, and calculates the incremental 
borrowing rate. 

The Group calculates the lease term by including the relevant period when it is quite certain that 
the lessee will exercise the extension option or the termination option. The Group calculates the 
enforceable period in consideration of the economic disadvantages of terminating the contract if 
the lessee and the lessor have the right to terminate it without the consent of the other parties. 

The lease payments included in the measurement of the lease liability comprise the following: 
- 
-  Variable lease payments that depend on an index(or a rate), initially measured using the index 

Fixed payments (including in-substance fixed payments) 

or rate as at the commencement date 

-  Amounts expected to be payable by the lessee under residual value guarantees 
-  The exercise price of a purchase option if the lessee is reasonably certain to exercise that option, 
lease payments of the extended period if the lessee is reasonably certain to exercise extension 
option, and payments of penalties for terminating the lease, if the lease term reflects the lessee 
exercising an option to terminate the lease 

The  lease  liability  is  subsequently  increased  be  the  interest  expense  recognized  for  the  lease 
liability  and  decreased  by  reflecting  the  payment  of  the  lease  payments.  The  lease  liability  is 
remeasured  if  the  future  lease  payments  change  depending  on  changes  in  the  index(or  a  rate), 
changes in the expected amount to be paid under the residual value guarantee, and changes in the 
assessment of whether the purchase or extension option is reasonably certain to be exercised or not 
to exercise the terminate option. 

When remeasuring a lease liability, the related right-of-use asset is adjusted and if the carrying 
amount of the right-of-use asset decreases to zero, the remeasurement amount is recognized in 
profit or loss. 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Group applies its judgment when determining the lease term for some lease contracts that 
include the extension option. The assessment of whether the Group is reasonably certain to 
exercise the option significantly affects the lease term and therefore has a significant impact on 
the amount of lease liabilities and the right-of-use asset. 

Because the Group can replace the asset without significant cost or business discontinuation, the 
option to extend the lease is not included in the lease liability in most offices and vehicle 
transport leases. 

The Group reevaluates the lease term when the option is exercised (or not exercised) or the 
Group is liable to exercise (or not exercise) the option. Group will change its judgment only 
when significant events occur that affect the lessee's control and the determination of the lease 
term, or there is a significant change in the circumstances.   

Lease liabilities and right-of-use-asset increased by 15,810 million won, reflecting the exercise 
impact of the extension and termination options during the current term. 

In the statement of financial position, the Group classified the right-of-use assets that do not meet 
the definition of investment property as ‘premises and equipment’ and the lease liabilities as 
‘other financial liabilities.’ 

The Group has chosen a practical expedient that does not recognize the right-of-use asset and 
lease liabilities for short-term leases with a lease term less than 12 months and leases for which 
the underlying asset is of low value. The Group recognizes the lease payments associated with 
those leases as an expense on a straight-line basis over the lease term. 

②  The Group as a lessor 

At the date of the agreement or the effective date of the modification containing the lease 
element, the Group allocates the consideration of the contract to each lease element based on its 
relative stand-alone price. 

As a lessor, the Group classifies its leases as either a finance lease or an operating lease at the 
commencement date. 

The Group subsequently judges whether the lease transfers substantially all the risks and rewards 
incidental to ownership of an underlying asset. A lease is classified as a finance lease if it 
transfers substantially all the risks and rewards incidental to ownership of an underlying asset, 
otherwise a lease is classified as an operating lease. 

If the agreement contains both lease and non-lease elements, the Group applies Korean IFRS 
1115 to allocate the consideration of the contract.   

The Group applies the derecognition and impairment provisions of Korean IFRS 1109 to its net 
investment in the lease. The Group also carries out regular review of the unguaranteed residual 
value used to calculate total lease investment. 

The Group recognizes lease payments from operating lease as income on a straight-line basis. 

The accounting policy that the Group has applied as a lessor is not different from Korean IFRS 
1116.   

(16)   Derivative instruments 

Derivative instruments are classified as forwards, futures, options and swaps, depending on the types of 
transactions and are classified at the point of transaction as either trading or hedging based on its purpose. 

Derivatives are initially recognized at fair value at the date of contract and are subsequently measured at fair 
value at the end of each reporting period. The resulting gain or loss is recognized in net income immediately 
unless the derivative is designated or effective as a hedging instrument. If derivatives have been designated 
as hedging instruments and if it is effective, the point of recognition of gain or loss depends on the 
characteristics of hedging relationship. 

Derivatives that have positive (+) fair values are recognized as financial assets and those that have negative 
(-) fair values are recognized as financial liabilities. Derivatives are not offset in the consolidated financial 
statements unless they have legally enforceable right to set off or are intended to set off. 

1)  Embedded derivatives 

Embedded derivatives are components of a hybrid financial instrument that includes a non-
derivative host contract. It has an effect of modifying part of cash flows of the hybrid financial 
instrument similar to an independent derivative. 

Embedded derivatives that are part of a hybrid contract of which the host contract is a financial 
asset within the scope of Korean IFRS 1109 are not separated. The classification is done by 
considering the hybrid contract as a whole, and subsequent measurement is either at amortized cost 
or fair value. 

If embedded derivatives are part of a hybrid contract of which the host contract is not a financial 
asset within the scope of Korean IFRS 1109 (e.g. financial liability), then these are treated as 
separate derivatives if embedded derivatives meet the definition of a derivative, characteristics & 
risk of the embedded derivatives are not closely related to that of host contract, and if the host 
contract is not measured at FVTPL. 

2)  Hedge accounting 

The Group is applying Korean IFRS 1109 in regard to hedge accounting. The Group is designating 
certain derivatives as hedging instrument against fair value changes in relation to the interest rate 
risk, foreign currency translation and interest rate risk, and foreign currency translation risk. 

The Group is documenting the relationship between hedging instruments and hedged items at the 
commencement of hedging in accordance with their purpose and strategy. Also, the Group 
documents at the commencement and subsequent dates whether the hedging instrument effectively 
counters the changes in fair value of hedged items. A hedging instrument is effective only when it 
meets all the following criteria: 

When there is an economic relationship between the hedged items and hedging instruments. 
When the effect of credit risk is not stronger than the change in value due to the economic 
relationship between the hedged items and hedging instruments. 
When the hedge ratio of hedging relationship is equal to the proportion of the number of items that 
the group actually hedges and the number of hedging instruments that the Group actually uses to 
hedge the number of hedged items. 

When a hedging relationship no longer meets the hedging effectiveness requirements related to 
hedge ratio, but when the purpose of risk management on designated hedging relationship is still 
maintained, the hedge ratio of the hedging relationship is adjusted so that hedging relationship may 
meet the requirements again (Hedge ratio readjustment). 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Group has designated derivatives as hedging instrument except for the portion on foreign 
currency basis spread. The fair value change due to foreign currency basis spread is recognized in 
other comprehensive income and is accumulated in equity. If the hedged item is related to 
transactions, the accumulated other comprehensive income is reclassified to profit or loss when the 
hedged item affects the profit or loss. However, when non-monetary items are subsequently 
recognized due to hedged items, the accumulated equity is removed from the equity directly, and is 
included in the initial book value of the recognized non-monetary items. Such transfers does not 
affect other comprehensive income. But if part or all of accumulated equity is not expected to be 
recovered in the future periods, the amount not expected to be recovered is immediately reclassified 
to profit or loss. If the hedged item is time-related, then the foreign currency basis spread on the day 
the derivative is designated as a hedging instrument that is related to the hedged item is reclassified 
to profit or loss over the term of the hedge. 

3)  Fair value hedge 

Gain or loss arising from valid hedging instrument is recognized in profit or loss. However, when 
the hedging instrument mitigates risks on equity instruments designated as financial assets at 
FVTOCI, related gain or loss is recognized in other comprehensive income. 

The book value of hedged items that are not measured in fair value is adjusted by the changes in fair 
value arising from the hedged risk, with resulting gain or loss reflected in net income. In case of 
debt instruments measured at FVTOCI, book value is an amount that is already adjusted to fair 
value and thus gain or loss arising from the hedged risk is recognized in profit or loss instead of 
other comprehensive income without adjustments in book value. When the hedged item is equity 
instruments measured at FVTOCI, the gain or loss arising from hedged risk is retained at other 
comprehensive income in order to match the gain or loss with hedging instruments. 

When gains or losses arising from the hedged risk are recognized in profit or loss of the current 
term, they are recognized as items related to the hedged items.   

Hedge accounting ceases to apply only when hedging relationship (or part of it) does not meet the 
requirements of hedge accounting (even after hedging relationship readjustment, if applicable). This 
treatment holds in case of lapse, disposal, expiry and exercise of hedging instruments, and this 
cease of treatment applies prospectively. The fair value adjustments made to book value of hedged 
item due to hedged risk is amortized from the date of discontinuance of hedge accounting and is 
recognized in profit or loss. 

4)  Cash flow hedge 

The Group recognizes the effective portion of changes in the fair value of derivatives and other 
valid hedging instruments that are designated and qualified as cash flow hedges in other 
comprehensive income to the extent of cumulative fair value changes of the hedged item from the 
starting date of hedge accounting and it is cumulated in the cash flow hedge reserve. The gain or 
loss relating to the ineffective portion is recognized immediately in net income. 

Amounts previously recognized in other comprehensive income and accumulated in equity are 
reclassified to net income when the hedged item affects net income. However, when non-monetary 
assets or liabilities are subsequently recognized due to expected transactions involving hedged 
items, the valuation gain or loss accumulated in the equity as other comprehensive income is 
removed from the equity and included in the initial book value of the recognized non-monetary 
assets or liabilities. Such transfers does not affect other comprehensive income. Also, if the cash 
flow hedge reserve is loss and accumulated other comprehensive income is a loss and part or all of 
the losses are not expected to be recovered in the future periods, the said amount is immediately 
reclassified to profit or loss. 

Hedge accounting ceases to apply only when hedging relationship (or part of it) does not meet the 
requirements of hedge accounting (even after hedging relationship readjustment, if applicable). This 
treatment holds in case of lapse, disposal, expiry and exercise of hedging instruments, and this 
cease of treatment applies prospectively. At the point of cessation of cash flow hedge, the valuation 
gain or loss recognized as accumulated other comprehensive income continues to be recognized as 
equity, and is reclassified to profit or loss when the expected transaction is ultimately recognized as 
profit or loss. However, when transactions are no longer expected to occur, the valuation gain or 
loss of hedging instrument recognized as accumulated other comprehensive income is immediately 
reclassified to profit or loss. 

(17)   Assets (or disposal group) held for sale   

The Group classifies a non-current asset (or disposal group) as held for sale if its carrying amount will be 
recovered principally through a sale transaction rather than through continuing use. Non-current assets (and 
disposal groups) classified as held for sale are measured at the lower of their previous carrying amount and 
fair value less costs to sell. 

(18)   Provisions 

Provisions are recognized if it has present or contractual obligations as a result of the past event, it is 
probable that an outflow of resources will be required to settle the obligation and the amount of the obligation 
is reliably estimated. A provision is not recognized for the future operating losses. 

The Group recognizes provisions related to the payment guarantees, loan commitment and litigations. Under 
the terms of lease agreement, the cost incurred by the Group to recover the leased asset to its original state 
are recognized as provisions at the commencement of the lease or during a specific period in which the 
obligation is incurred as a result of the using the asset. The provisions are measured as the best estimate of 
the expenditure required to recover the asset, which is regularly reviewed and sated to the new situation. 

Where there are a number of similar obligations, the probability that an outflow will be required in settlement 
is determined by considering the obligations as a whole. Although the likelihood of outflow for any one item 
may be small, if it is probable that some outflow of resources will be needed to settle the obligations as a 
whole, a provision is recognized.   

At the end of each reporting period, the remaining provision balance is reviewed an assessed to determine if 
the current best estimate is being recognized.   

(19)   Equity instruments issued by the Group 

1)  Capital and compound financial instruments 

The Group classifies a financial instrument that it issues as a financial liability or an equity 
instrument in accordance with the substance of the contractual arrangement. A financial liability is a 
contractual obligation to deliver cash or another financial asset to another entity. An equity 
instrument is any contract that evidences a residual interest in the assets of an entity after deducting 
all of its liabilities. The compound financial instruments are financial instruments where it is neither 
a financial liability nor an equity instrument because it was designed to contain both equity and debt 
elements. 

If the Group reacquires its own equity instruments, the consideration paid including the direct 
transaction costs (net of tax expense) are presented as a deduction from total equity until such 
instruments are retired or reissued. When these instruments are reissued, the consideration received 
(net of direct transaction costs) is included in the shareholder’s equity. 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2)  Hybrid securities 

(22)   Income taxes 

The Group classifies hybrid securities that have the unconditional right to avoid contractual 
obligations, such as to deliver cash or other financial assets in relation to financial instruments into 
equity instruments and presents as part of equity. Meanwhile, hybrid securities issued by 
subsidiaries of the group are classified as non-controlling interests according to the criteria, and the 
distribution paid is treated as net profit attributable to non-controlling interests in the consolidated 
comprehensive income statement. 

(20)   Financial guarantee contracts   

A financial guarantee contract is a contract where the issuer must pay a certain amount of money in order to 
compensate losses suffered by the creditor when debtor defaults on a debt instrument in accordance with 
original or modified contractual terms. 

A financial guarantee is initially measured at fair value and is subsequently measured at the higher of the 
amounts below unless it is designated to be measured at FVTPL or when it arises from disposal of an asset. 

- 
- 

Loss allowance in accordance with Korean IFRS 1109 
Initial book value less accumulated profit measured in accordance with Korean IFRS 1115 

(21)   Employee benefits and pensions 

The Group recognizes the undiscounted amount of short-term employee benefits expected to be paid in 
exchange for the services rendered by the employees. Also, the Group recognizes expenses and liabilities in 
the case of accumulating compensated absences when the employees render services that entitle their right to 
future compensated absences. Similarly, the Group recognizes expenses and liabilities for customary profit 
distribution or bonuses when the employees render services, even though the Group does not have legal 
obligation to do so because it can be construed as constructive obligation. 

The Group is operating defined contribution plans and defined benefit plans. Contributions to defined 
contribution plans are recognized as an expense when employees have rendered services entitling them to 
receive the benefits. For defined benefit plans, the defined benefit liability is calculated through an actuarial 
assessment using the projected unit credit method every end of the reporting period, conducted by a 
professional actuaries. Remeasurement, comprising actuarial gains and losses, the return on plan assets 
(excluding the amount included in net interest from net defined benefit liability (asset)), and the effect of the 
changes to the asset ceiling is reflected immediately in the separate statement of financial position with a 
charge or credit recognized in other comprehensive income in the period in which they occur. 

Remeasurement recognized in the consolidated statement of comprehensive income is not reclassified to 
profit or loss in the subsequent periods. Past service cost is recognized in profit or loss in the period of a plan 
amendment. Net interest is calculated by applying the discount rate at the beginning of the period to the net 
defined benefit liability or asset. Defined benefit costs are composed of service cost (including current 
service cost and past service cost, as well as gains and losses on settlements), net interest expense (income) 
and remeasurement. 

The Group presents the service cost and net interest expense (income) components in profit or loss, and the 
remeasurement component in other comprehensive income. Curtailment gains and losses are accounted for as 
past service costs. 

The retirement benefit obligation recognized in the consolidated statement of financial position represents the 
actual deficit or surplus in the Group’s defined benefit plans. Any surplus resulting from this calculation is 
recognized as an asset limited to the present value of any economic benefits available in the form of refunds 
from the plans or reductions in future contributions to the plans. 

Liabilities for termination benefits are recognized at the earlier of either the date when the Group is no longer 
able to cancel its proposal for termination benefits or the date when the Group has recognized the cost of 
restructuring that accompanies the payment of termination benefits.   

Income tax expense is composed of current tax and deferred tax. That is, income tax expense is composed of 
taxes payable or refundable during the period and deferred taxes calculated by applying asset-liability method 
to taxable and deductible temporary differences arising from operating loss and tax credit carryforwards. 
Temporary differences are the differences between the carrying values of assets and liabilities for financial 
reporting purposes and their tax bases. Deferred income tax benefit or expense is recognized for the change 
in deferred tax assets or liabilities. Deferred tax assets and liabilities are measured as of the reporting date 
using the enacted or substantively enacted tax rates expected to apply in the period in which the liability is 
settled or asset is realized. Deferred tax assets, including the carryforwards of unused tax losses, are 
recognized to the extent it is probable that the deferred tax assets will be realized. 

Deferred income tax assets and liabilities are offset if, and only if, the Group has a legally enforceable right 
to offset current tax assets against current tax liabilities, and the deferred tax assets and liabilities relate to 
income taxes levied by the same taxation authority or when the entity intends to settle current tax liabilities 
and assets on a net basis with different taxable entities. 

The carrying amount of deferred tax assets is reviewed at the end of each reporting period and reduced to the 
extent it is no longer probable that sufficient taxable profits will be available to allow all or part of the asset 
to be recovered.   
Deferred liabilities are not recognized if the temporary difference arises from the initial recognition of 
goodwill. Deferred tax assets or liabilities are not recognized if they arise from the initial recognition (other 
than in a business combination) of other assets and liabilities in a transaction that affects neither the taxable 
profit nor the accounting profit.   

Current and deferred taxes are recognized in profit or loss, except when they relate to items that are 
recognized in other comprehensive income or directly in equity or when it arises from business combination. 

The tax uncertainty arises from the compensation claim filed by the Group, and refund litigation for the 
amount of tax levied by the tax authority due to differences in tax law analysis. In response, the Group paid 
taxes in accordance with Korean IFRS 2123 due to the tax authority’s claim, but recognized as a corporate 
tax asset if it is highly probable of a refund in the future. In addition, the Group appropriately estimates and 
reflects the amount of corporate tax liabilities based on the analysis of corporate tax laws and the evaluation 
of many factors, including past experiences. 

(23)   Criteria of calculating earnings per share (“EPS”) 

Basic EPS is a calculation of net income per each common stock. It is calculated by dividing net income 
attributable to ordinary shareholders by the weighted-average number of common shares outstanding. Diluted 
EPS is calculated by adjusting the earnings and number of shares for the effects of all dilutive potential 
common shares. 

(24)   Share-based payment 

For cash-settled share-based payment transactions that provide cash in return for the goods or services received, 
the  Group  measures  the  goods  or  services  received,  and  the  corresponding  liability  at  the  fair  value  and 
recognizes as employee benefit expenses and liabilities during the vesting period. The fair value of the liability 
is remeasured at the end of each reporting period and the settlement date until the liability is settled, and changes 
in fair value are recognized as employee benefits. 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.  SIGNIFICANT ACCOUNTING ESTIMATES AND ASSUMPTIONS 

(1)  Income taxes 

The outbreak of COVID-19 in 2020 has had a significant impact on the global economy including Korea. 
Financial and economic shocks may have negative impacts on the Group's financial condition and results of 
operations in various forms both domestically and internationally, however, the Korean government is 
providing unprecedented financial and economic relief measures such as extension of maturity of loan 
receivables. Despite the announcement of these various forms of government support policies, the negative 
impact of the COVID-19 on the global economy continues. 

Significant changes have been made in future forecast information affecting expected credit losses for the 
period ended December 31, 2020, and major economic factors are expected to remain negative for a 
considerable period of time after 2020 due to the influence of COVID-19, and uncertainties in recovery or 
deterioration will persist. 

Considering this situation comprehensively, the Group updated the forward-looking information used to 
estimate expected credit losses in accordance with Korean IFRS 1109 Financial Instruments by changing 
major variables such as GDP to reflect the impact of COVID-19, which has brought a global economic 
recession. The Group also reflected the effect of deferred loan principal/interest due to COVID-19. 

 

The Group determined that the credit risk of loans affected by the loan deferment has significantly increased; 
and evaluated that the possibility of default is high. As a result, total loans (Loan receivables, payment 
guarantees) that are subject to loan deferment and interest deferment amount to 1,820,324 million won, and 
loan allowances have increased for 219,231 million won which consist of increases of corporate loan 
allowance for 210,173 million won and retail loan allowance for 9,058 million won. 

Total loans (Loan receivables, payment guarantees) that are subject to loan deferment and interest deferment 
are consist of corporate loan of 1,697,899 million won and retail loan of 122,425 million won. Among total 
loans, loans changed its stage from 12-month to lifetime (Stage 2) expected credit losses amount to 1,650,526 
million won, which consist of corporate loan of 1,548,805 million won and retail loan of 101,721 million 
won. The Group will continue to assess the adequacy of forward-looking information related to the duration 
of the impact of COVID-19 on economy and government policies. 

 

As of December 31, 2020, Woori Card has 9,136 million won in financial assets at amortized cost related to 
borrowers eligible for financial support, and the additional provision is 196 million won. 

< Woori Financial Capital and Woori Financial Group> 

Woori Financial Capital and Woori Financial Group increased their expected credit loss allowance by 18,457 
million won and 8,701 million won, respectively. 

The significant accounting estimates and assumptions are continuously being evaluated based on numerous 
factors including historical experiences and expectations of future events considered to be reasonably 
possible. Actual results can differ from those estimates based on such definitions. The accounting estimates 
and assumptions that contain significant risk of materially changing current book values of assets and 
liabilities in the next accounting periods are as follows: 

The Group has recognized current and deferred taxes based on best estimates of expected future income tax 
effect arising from the Group’s operations until the end of the current reporting period. However, actual tax 
payment may not be identical to the related assets and/or liabilities already recognized, and these differences 
may affect current taxes and deferred tax assets/liabilities at the time when income tax effects are finalized. 
Deferred tax assets relating to tax losses carried forward and deductible temporary differences are recognized 
only to the extent that it is probable that future taxable profit will be available against which the tax losses 
carried forward and the deductible temporary differences can be utilized. In this case the Group’s evaluation 
considers various factors such as estimated future taxable profit based on forecasted operating results, which 
are based on historical financial performance. The Group is reviewing the book value of deferred tax assets 
every end of the reporting period and in the event that the possibility of earning future taxable income 
changes, the deferred tax assets are adjusted up to taxable income sufficient to use deductible temporary 
differences. 

(2)  Valuation of financial instruments 

Financial assets at FVTPL and FVTOCI are recognized in the consolidated financial statements at fair value. 
All derivatives are measured at fair value. Valuation techniques are required in order to determine fair values 
of financial instruments where observable market prices do not exist. Financial instruments that are not 
actively traded and have low price transparency will have less objective fair value and require broad 
judgment in liquidity, concentration, uncertainty in market factors and assumption in price determination and 
other risks. 

As described in 2. Basis of Preparation and Significant Accounting Policies (9) 5) Fair value of financial 
instruments, when valuation techniques are used to determine the fair value of a financial instrument, various 
general and internally developed techniques are used, and various types of assumptions and variables are 
incorporated during the process. 

(3)  Impairment of financial instruments 

Korean IFRS 1109 requires entities to measure loss allowance equal to 12-month expected credit losses or 
lifetime expected credit losses after classifying financial assets into one of the three stages, which depends on 
the degree of increase in credit risk after their initial recognition. 

Stage 1 

Allowance for 
expected credit 
losses 

Credit risk has not significantly 
increased since initial recognition (*) 

Expected 12-month credit losses: 
Expected credit losses due to possible 
defaults on financial instruments within 
a 12-month period from the year-end. 

Stage 3 

Stage 2 
Credit risk has significantly 
increased since initial 
recognition 
Expected lifetime credit losses: 
Expected credit losses from all possible 
defaults during the expected lifetime of the 
financial instruments. 

Credit 
impaired 

(*) Credit risk may be considered not to have been significantly increased when credit risk is low at year-end. 

The accuracy of the provision for credit losses is determined by the estimation of the expected cash flows for   
each tenant for estimating the individually assessed loan-loss allowance, and the assumptions and variables in 
the model used for estimating the collectively assessed loan-loss allowance payment, guarantee and unused 
commitment. 

The Group has estimated the allowance for credit losses based on reasonable and supportable information 
that was available without undue cost or effort at the reporting date about past events, current conditions and 
forecasts of future economic conditions. 

Probability of default (PD) and Loss given default (LGD) for each category of financial asset is being 
calculated by considering factors such as debtor type, credit rating and portfolio. The estimates are regularly 
being reviewed in order to reduce discrepancies with actual losses. 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In measuring the expected credit losses, the Group is also using reasonable and supportable macroeconomic 
indicators such as economic growth rates, interest rates,  market index rates, etc., in order to forecast future 
economic conditions. 

The Group is conducting the following procedures to estimate and apply future economic forecast 
information. 

-  Development of prediction models by analyzing the correlation between default rates of corporate 

and retail exposures per year and macroeconomic indicators 

Major macroeconomic indicators 

GDP growth rate 
Home price index 
Consumer price index 

Correlation between credit risk and macroeconomic 
indicators 
Negative(-) Correlation 
Negative(-) Correlation 
Negative(-) Correlation 

- 

Calculation of predicted default rate incorporating future economic forecasts by applying estimated 
macroeconomic indicators provided by verified institutions such as Bank of Korea and National 
Assembly Budget Office to the prediction model developed 

The results of Woori Bank's sensitivity analysis on expected credit loss provisions due to changes in 
macroeconomic indicators as of December 31, 2020 are as follows (Unit: Korean Won in millions): 

Corporate 

 GDP growth rate 

Retail 

 Consumer Price Index 

  Increase by 1% point 
  Decrease by 1% point 
  Increase by 1% point 
  Decrease by 1% point 

  December 31, 2020 

(86,086) 
96,177 
(15,807) 
17,119 

At the end of every reporting period, the Group evaluates whether credit risk reflecting forward-looking 
information has significantly been increased since the date of initial recognition. When evaluating whether 
credit risk has significantly been increased, the changes in the probability of default over the financial 
instrument’s remaining life is used instead of changes in the amount of expected credit losses.   

The Bank performs the above evaluation with distinctions made to corporate and retail exposures, and 
indicators of significant increase in credit risk are as follows: 

Corporate Exposures 

Retail Exposures 

Asset quality level ‘Precautionary’ or lower 
More than 30 days past due 
‘Warning’ level in early warning system 
Debtor experiencing financial difficulties 

Asset quality level ‘Precautionary’ or lower 
More than 30 days past due 
Significant decrease in credit rating(*) 
Deferment of repayment of principal and interest 

(Capital  impairment,  Adverse  opinion  or  Disclaimer 
of opinion by external auditors) 
Significant decrease in credit rating (*) 
Deferment of repayment of principal and interest 
Deferment of interest 

Deferment of interest 

(*) Determining whether there has been a significant decrease in the credit rating of corporate and retail exposures 
applies only to credit ratings that are measured through 12-month expected credit loss. The Woori Bank, which 
is an important subsidiary of the Group, has applied the above indicators of significant decrease in credit rating 
since initial recognition as follows, and the estimation method is regularly being monitored. 

Corporate 

Retail 

Credit rating 
AAA ~ A+ 
A- ~ BBB 
BBB- ~ BB+ 
BB ~ BB- 
1 ~ 3 
4 ~ 5 
6 ~ 10 

Significant increased indicator of the credit rating 
More than or equal to 4 steps 
More than or equal to 3 steps 
More than or equal to 2 steps 
More than or equal to 1 step 
More than or equal to 3 steps 
More than or equal to 2 steps 
More than or equal to 1 step 

The Group sees no significant increase in credit risk after initial recognition for debt securities, etc. with a 
credit rating of A + or higher, which are deemed to have low credit risk at the end of the reporting period 

The Group concludes that credit is impaired when financial assets are under conditions stated below: 

-  When principal of loan is overdue for 90 days or longer due to significant deterioration in credit 
- 
For loans overdue for less than 90 days, when it is determined that not even a portion of the loan 
will be recovered unless claim actions such as disposal of collaterals are taken 

-  When other objective indicators of impairment have been noted for the financial asset. 

The Group determines which loan is subject to write-off in accordance with internal guidelines and writes off 
loan  receivables  when  it  is  determined  that  the  loans  are  practically  irrecoverable.  For  example,  loans  are 
practically  irrecoverable  when  application  is  made  for  rehabilitation  under  the  Debtor  Rehabilitation  and 
Bankruptcy Act and loans are confirmed as irrecoverable by the court’s decision to waive debtor’s obligation, 
or when it is impossible to recover the loan amount through legal means such as auctioning of debtor’s assets 
or through any other means of recovery available. Notwithstanding the write-off, the Group may still exercise 
its right of collection after the asset has been written off in accordance with its collection policies. 

(4)  Defined benefit plan 

The Group operates a defined benefit pension plan. Defined benefit obligation is calculated at every end of 
the reporting period by performing actuarial valuation, and estimation of assumptions such as discount rate, 
expected wage growth rate and mortality rate is required to perform such actuarial valuation. The defined 
benefit plan, due to its long-term nature, contains significant uncertainties in its estimates. 

236

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
4.  RISK MANAGEMENT 

2)  Maximum exposure to credit risk 

The Group’s operating activity is exposed to various financial risks and the and the main types of risks are 
credit risk, market risk, liquidity risk and etc.    The risk management department analyze and assess the level 
of complex risks in order to manage the risks and the risk management standards such as policies, 
regulations, management systems and decision-making have been established and operated for sound 
management of the Group. 

The risk management organization is operated by risk management committee, risk management responsible, 
and risk management department. The Board of Directors operates a risk management committee comprised 
of outside directors for professional risk management. The risk management committee plays a role as the 
top decision-making body in risk management by establishing basic policies for risk management that are in 
line with the Group’s management strategy and determining the risk level that the Group is willing to take. 
The risk management office (CRO) assists the risk management committee and operates a group risk 
management council comprised of risk management managers of subsidiaries to periodically check and 
improve the risk burden of external environments and the Group. The risk management department is 
independent and is in charge of risk management of the Group. It also supports reporting and decision-
making of key risk-related issues. 

(1)  Credit risk 

Credit risk represents the possibility of financial losses incurred due to the refusal of the transaction or when 
the counterparty fails to fulfill its contractual obligations. The goal of credit risk management is to maintain 
the Group’s credit risk exposure to a permissible degree and to optimize its rate of return considering such 
credit risk. 

1)  Credit risk management 

The Group considers the probability of failure in performing the obligation of its counterparties, credit 
exposure to the counterparty, the related default risk and the rate of default loss. The Group uses the 
credit rating model to assess the possibility of counterparty’s default risk; and when assessing the 
obligor’s credit grade, the Group utilizes credit grades derived using statistical methods. 

In order to manage credit risk limit, the Group establishes the appropriate credit line per obligor, 
company or industry. It monitors obligor’s credit line, total exposures and loan portfolios when 
approving the loan. 

The Group mitigates credit risk resulting from the obligor’s credit condition by using financial and 
physical collateral, guarantees, netting agreements and credit derivatives. The Group has adopted the 
entrapment method to mitigate its credit risk. Credit risk mitigation is reflected in qualifying financial 
collateral, trade receivables, guarantees, residential and commercial real estate and other collaterals. The 
Group regularly performs a revaluation of collateral reflecting such credit risk mitigation. 

The Group’s maximum exposure to credit risk shows the uncertainties related to the maximum possible 
variation of financial assets’ net value as a result of changes in the specific risk factors, prior to the 
consideration of collaterals that are recorded at net book value after allowances and other credit 
enhancements. However, the maximum exposure is the fair value amount (recorded on the books) for 
derivatives, maximum contractual obligation for payment guarantees and unused amount of 
commitments for loan commitment. 

The maximum exposure to credit risk as of December 31, 2020 and 2019 is as follows (Unit: Korean 
Won in millions): 

Loans and other 

Korean treasury and government 

financial assets at 
amortized cost (*1) 

agencies 

  Banks 
  Corporates 
  Consumers 

Financial assets at 
FVTPL (*2) 

Financial assets at 

FVTOCI 

Securities at amortized 

cost 

Derivative assets   

Off-balance accounts 

Sub-total 

  Deposit 
  Debt securities   
  Loans   
  Derivative assets 

Sub-total 

Debt securities 

Debt securities 
Derivative assets (Designated for 

hedging) 
  Guarantees (*3) 
  Loan commitments 

Sub-total 

Total 

December 31, 2020 

  December 31, 2019 

9,725,719 
19,493,188 
114,131,996 
176,755,175 
320,106,078 
48,796 
2,887,097 
676,291 
6,901,742 
10,513,926 

28,948,141 

17,020,839 

174,820 
11,809,456 
112,088,680 
123,898,136 
500,661,940 

14,797,040 
18,597,206 
101,041,110 
159,282,337 
293,717,693 
27,901 
2,337,085 
212,473 
2,921,903 
5,499,362 

26,795,161 

20,320,539 

121,131 
12,618,917 
103,651,674 
116,270,591 
462,724,477 

(*1) Cash and cash equivalents are not included. 
(*2) Puttable financial instruments are not included. 
(*3) As of December 31, 2020 and 2019, the financial guarantee amount of 4,163,382 million won and 4,317,969 

million won are included, respectively. 

238

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
a)    Credit risk exposure by geographical areas 

The following tables analyze credit risk exposure by geographical areas (Unit: Korean Won in 
millions): 

Korea 

China 

USA 

December 31, 2020 
UK 

Japan 

  Others (*) 

Total 

Loans and other financial assets at 

amortized cost 

Securities at amortized cost 
Financial assets at FVTPL 
Financial assets at FVTOCI 
Derivative assets (Designated for 

hedging) 

Off-balance accounts 
Total 

296,186,751   
16,749,531   
6,954,630   
25,966,333   

4,356,747   
-   
13,403   
608,893   

-   
119,699,069   
465,556,314   

-   
1,393,734   
6,372,777   

3,988,304    1,990,490    1,404,670   
-   
480,760   
5,460   

110,597   
1,083,096   
1,092,636   

-   
493,285   
5   

165,458   
399,678   

-   
41,378   
6,839,769    2,525,909    1,932,268   

3,740   
38,389   

12,179,116   
160,711   
1,488,752   
1,274,814   

320,106,078 
17,020,839 
10,513,926 
28,948,141 

5,622   
2,325,888   
17,434,903   

174,820 
123,898,136 
500,661,940 

(*) Others consist of financial assets in Indonesia, Hong Kong, Germany, Australia, and other countries. 

Korea 

China 

USA 

December 31, 2019 
UK 

Japan 

  Others (*) 

Total 

Loans and other financial assets at 

amortized cost 

Securities at amortized cost 
Financial assets at FVTPL 
Financial assets at FVTOCI 
Derivative assets (Designated for 

hedging) 

Off-balance accounts 
Total 

268,316,454   
20,104,604   
5,488,229   
24,553,655   

5,108,144   
-   
10,409   
332,319   

121,131   
112,602,603   
431,186,676   

-   
1,211,857   
6,662,729   

5,077,666    1,844,374    1,172,209   
-   
724   
2   

66,747   
-   
144,601   

-   
-   
102,311   

-   
387,795   

-   
46,662   
5,676,809    2,025,535    1,219,597   

-   
78,850   

12,198,846   
149,188   
-   
1,662,273   

293,717,693 
20,320,539 
5,499,362 
26,795,161 

-   
1,942,824   
15,953,131   

121,131 
116,270,591 
462,724,477 

(*) Others consist of financial assets in Indonesia, Hong Kong, Germany, Australia, and other countries. 

b)    Credit risk exposure by industries 

①  The following tables analyze credit risk exposure by industries, which are service, manufacturing, 
finance and insurance, construction, individuals and others in accordance with the Korea Standard 
Industrial Classification Code as of December 31, 2020 and 2019 (Unit: Korean Won in 
millions): 

Loans and other financial 
assets at amortized cost 
Securities at amortized cost 
Financial assets at FVTPL 
Financial assets at FVTOCI 
Derivative assets (Designated 

for hedging) 

Off-balance accounts 

Total 

Loans and other financial 
assets at amortized cost 
Securities at amortized cost 
Financial assets at FVTPL 
Financial assets at FVTOCI 
Derivative assets (Designated 

for hedging) 

Off-balance accounts 

Total 

Service 

  Manufacturing   

Finance and 
insurance 

  Construction   

Individuals 

Others 

Total 

December 31, 2020 

56,627,927   
492,172   
301,296   
475,881   

35,933,953 
6,691 
234,712 
207,903 

  35,450,774 
8,926,909 
8,520,127 
  23,017,149 

3,493,000 
302,225 
32,240 
142,396 

  172,116,780 
- 
14,619 
- 

  16,483,644 
7,292,842 
1,410,932 
5,104,812 

  320,106,078 
  17,020,839 
  10,513,926 
  28,948,141 

-   
18,828,656   
76,725,932   

- 
21,460,581 
57,843,840 

174,820 
  12,086,935 
  88,176,714 

- 
4,060,358 
8,030,219 

- 
  62,477,117 
  234,608,516 

- 
4,984,489 
  35,276,719 

174,820 
  123,898,136 
  500,661,940 

Service 

  Manufacturing   

Finance and 
insurance 

  Construction   

Individuals 

Others 

Total 

December 31, 2019 

51,233,088   
8,545,838   
162,780   
85,609   

32,983,972 
- 
128,666 
139,098 

  36,141,770 
  10,979,001 
4,084,698 
  18,968,456 

3,291,001 
364,591 
39,193 
10,047 

  155,120,055 
- 
15,430 
9,241 

  14,947,807    293,717,693 
431,109    20,320,539 
5,499,362 
1,068,595   
7,582,710    26,795,161 

-   
17,813,366   
77,840,681   

- 
23,841,881 
57,093,617 

121,131 
  10,015,897 
  80,310,953 

- 
4,161,139 
7,865,971 

- 
  53,335,209 
  208,479,935 

-   

121,131 
7,103,099    116,270,591 
  31,133,320    462,724,477 

②  The detailed industries of financial assets and corporate loans that might get affected by the 
spread of COVID-19 as of December 31, 2020 are as follow and the industries that can be 
affected may change by future economic conditions. (Unit: Korean Won in millions): 

< Woori Bank > 

Loans and other 
financial assets at 
amortized cost   

Financial assets at 
FVTPL 

Financial assets at 
FVTOCI 

Service business 

  Distribution 
business 

  General retail 
business 

  General wholesale 

business 

Sub-total 

Manufacturing 

  Accommodation business 
  Travel business 
  Art/sports, leisure service 
  Food business 
  Transportation business 
  Education business 
  Others 

Sub-total 

  Textile 
  Metal 
  Non-metal 
  Chemical 
  Transportation 
  Electronics 
  Cosmetics 
  Others 

Sub-total 

Total 

Service business 

  Distribution 
business 

  General retail 
business 

  General wholesale 

business 

Sub-total 

Manufacturing 

  Accommodation business 
  Travel business 
  Art/sports, leisure service 
  Food business 
  Transportation business 
  Education business 
  Others 

Sub-total 

  Textile 
  Metal 
  Non-metal 
  Chemical 
  Transportation 
  Electronics 
  Cosmetics 
  Others 

Sub-total 

Total 

1,070,789 

1,407,563 
2,478,352 
1,525,157 
59,858 
1,467,643 
1,078,832 
395,873 
367,701 
1,286,578 
8,659,994 
2,281,344 
1,390,290 
698,478 
1,819,207 
3,268,095 
1,424,297 
323,231 
368,123 
11,573,065 
20,233,059 

11,944 

3,573 
15,517 
9,305 
- 
17,739 
2,515 
461 
489 
2,691 
48,717 
6,608 
47,903 
8,357 
19,161 
2,060 
19,280 
217 
277 
103,863 
152,580 

Off-balance accounts 

Total 

897,101 

483,360 
1,380,461 
152,059 
21,350 
114,388 
135,680 
193,578 
48,064 
318,641 
2,364,221 
1,064,005 
1,581,887 
377,506 
3,233,405 
2,183,616 
1,789,605 
54,518 
1,483,551 
11,768,093 
14,132,314 

5,461 

- 
5,461 
5,471 
- 
- 
- 
8,752 
- 
- 
19,684 
6,559 
- 
- 
- 
- 
- 
- 
- 
6,559 
26,243 

1,985,295 

1,894,496 
3,879,791 
1,691,992 
81,208 
1,599,770 
1,217,027 
598,664 
416,254 
1,607,910 
11,092,616 
3,358,516 
3,020,080 
1,084,341 
5,071,773 
5,453,771 
3,233,182 
377,966 
1,851,951 
23,451,580 
34,544,196 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
< Woori Card Co., Ltd. > 

 

Accommodation business 
Travel business 
Aviation 
Cosmetics industry 
Distribution business 
Food industry 
Art/sports, leisure service 

Total 

Loans and other 
financial assets at 
amortized cost   
4,959 
2,175 
479 
2,462 
8,050 
33,084 
6,156 
57,365 

Financial assets at 
FVTPL 

Financial assets at 
FVTOCI 

Off-balance 
accounts 

Total 

- 
- 
- 
- 
- 
- 
- 
- 

- 
- 
- 
- 
- 
- 
- 
- 

12,315 
25,367 
4,179 
13,376 
44,354 
163,711 
51,962 
315,264 

17,274 
27,542 
4,658 
15,838 
52,404 
196,795 
58,118 
372,629 

Service business 

  Distribution 
business 

  General retail 
business 

  General wholesale 

business 

Sub-total 

Manufacturing 

  Accommodation business 
  Travel business 
  Art/sports, leisure service 
  Food business 
  Transportation business 
  Education business 
  Others 

Sub-total 

  Textile 
  Metal 
  Non-metal 
  Chemical 
  Transportation 
  Electronics 
  Cosmetics 
  Others 

Sub-total 
Total COVID-19 vulnerable business 

Other business 

  Others 

Total 

Service business 

  Distribution 
business 

  General retail 
business 

  General wholesale 

business 

Sub-total 

Manufacturing 

  Accommodation business 
  Travel business 
  Art/sports, leisure service 
  Food business 
  Transportation business 
  Education business 
  Others 

Sub-total 

  Textile 
  Metal 
  Non-metal 
  Chemical 
  Transportation 
  Electronics 
  Cosmetics 
  Others 

Sub-total 
Total COVID-19 vulnerable business 

Other business 

  Others 

Total 

Loans and other 
financial assets at 
amortized cost   

Financial assets at 
FVTPL 

Financial assets at 
FVTOCI 

8,978 

57,587 
66,565 
6,292 
1,293 
615 
21,774 
28,270 
1,132 
365,860 
491,801 
29,415 
17,963 
4,780 
2,501 
52,514 
12,665 
- 
5,335 
125,173 
616,974 
6,202,754 
6,819,728 

- 

- 
- 
- 
- 
- 
- 
- 
- 
27,364 
27,364 
- 
- 
- 
- 
- 
- 
- 
- 
- 
27,364 
225,078 
252,442 

Off-balance accounts 

Total 

- 

- 
- 
- 
- 
- 
- 
- 
- 
38,681 
38,681 
- 
3,365 
- 
- 
- 
- 
- 
- 
3,365 
42,046 
333,766 
375,812 

- 

- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 

8,978 

57,587 
66,565 
6,292 
1,293 
615 
21,774 
28,270 
1,132 
431,905 
557,846 
29,415 
21,328 
4,780 
2,501 
52,514 
12,665 
- 
5,335 
128,538 
686,384 
6,761,598 
7,447,982 

242

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243

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
< Woori Investment Bank Co., Ltd. > 

Accommodation business 
Distribution business 
Art/sports, leisure service 

Total 

Loans and other 
financial assets at 
amortized cost   
44,900 
15,716 
28,000 
88,616 

Financial assets at 
FVTPL 

Financial assets at 
FVTOCI 

Off-balance 
accounts 

- 
20,000 
- 
20,000 

- 
- 
- 
- 

- 
- 
- 
- 

Total 

44,900 
35,716 
28,000 
108,616 

3)  Credit risk exposure 

a)  Financial assets 

The maximum exposure to credit risk by asset quality, except for financial assets at FVTPL and 
derivative asset (Designated for hedging) as of December 31, 2020 and 2019 is as follows (Unit: 
Korean Won in millions): 

December 31, 2020 

Stage 1 

Stage 2 

Above 
appropriate 
credit rating 
(*1) 

Less than a 
limited credit 
rating 
(*2) 

Above 
appropriate 
credit rating 
(*1) 

Less than a 
limited credit 
rating 
(*2) 

Stage 3 

Total 

Loss 
allowance 

Total, net 

278,729,012 

  21,249,885 

  10,356,251   

10,143,839 

  1,623,276 

  322,102,263 

  (1,996,185) 

  320,106,078 

9,674,891 
19,301,570 
93,889,922 
61,082,336 

1,063 
105,890 
  14,873,376 
9,013,955 

52,279 
75,876 
  1,890,564 
  1,349,053 

- 
- 
3,860,389 
2,585,868 

- 
25,598 
839,234 
576,078 

9,728,233 
19,508,934 
  115,353,485 
74,607,290 

(2,514) 
(15,745) 
  (1,221,491) 
(869,744) 

9,725,719 
19,493,189 
  114,131,994 
73,737,546 

27,504,992 

5,415,312 

538,909 

1,207,706 

227,003 

34,893,922 

(304,077) 

34,589,845 

5,302,594 
  155,862,629 
17,025,405 

444,109 
6,269,556 
- 

2,602 
  8,337,532 
- 

66,815 
6,283,450 
- 

36,153 
758,444 
- 

5,852,273 
  177,511,611 
17,025,405 

(47,670) 
(756,435) 
(4,566) 

5,804,603 
  176,755,176 
17,020,839 

Loans and other financial 
assets at amortized cost   
Korean treasury and 

government agencies 

Banks 
Corporates 

General business 
Small- and medium-
sized enterprise 
Project financing and 
others 
Consumers 

Securities at amortized cost 
Financial assets at FVTOCI 

(*3) 

Total 

28,789,281 
  324,543,698 

158,860 
  21,408,745 

- 

  10,356,251   

- 
10,143,839 

- 
  1,623,276 

28,948,141 
  368,075,809 

(9,631) 
  (2,010,382) 

28,948,141 
  366,075,058 

Loans and other financial assets at amortized cost   
Korean treasury and government agencies 
Banks 
Corporates 

General business 
Small- and medium-sized enterprise 
Project financing and others 

Consumers 

Securities at amortized cost 
Financial assets at FVTOCI (*3) 

Total 

Stage1 
187,731,443 
19,280 
1,003,971 
62,817,305 
35,578,470 
25,404,002 
1,834,833 
123,890,887 
- 
- 
187,731,443 

December 31, 2020 
Collateral value 

Stage2 
15,677,871 
- 
- 
3,963,101 
2,670,480 
1,290,941 
1,680 
11,714,770 
- 
- 
15,677,871 

Stage3 

696,709 
- 
- 
400,340 
271,815 
118,265 
10,260 
296,369 
- 
- 
696,709 

Total 
204,106,023 
19,280 
1,003,971 
67,180,746 
38,520,765 
26,813,208 
1,846,773 
135,902,026 
- 
- 
204,106,023 

(*1) Credit grade of corporates are AAA ~ BBB, and consumers are grades 1 ~ 6. 
(*2) Credit grade of corporates are BBB- ~ C, and consumers are grades 7 ~ 10.   
(*3) Financial assets at FVTOCI has been disclosed as the amount before deducting loss allowance because loss allowance 

does not reduce the carrying amount.   

244

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2019 

b)  Guarantees and commitments 

Stage 1 

Stage 2 

Above 
appropriate 
credit rating 
(*1) 

Less than a 
limited 
credit rating 
(*3) 

Above 
appropriate 
credit 
rating (*2)   

Less than a 
limited credit 
rating 
(*3) 

Stage 3 

Total 

Loss 
allowance 

Total, net 

255,709,205    19,823,451 

  8,712,860   

9,625,024 

  1,504,172 

  295,374,712 

  (1,657,019)    293,717,693 

10,390 
14,789,933   
18,336,664   
109,667 
82,286,304    15,201,687 
6,191,625 
45,769,233   

-   
150,318   
485,469   
441,089   

- 
- 
3,267,311 
1,620,761 

1 
21,907 
792,375 
544,238 

  14,800,324 
  18,618,556 
  102,033,146 
  54,566,946 

14,797,040 
(3,284)   
18,597,206 
(21,350)   
(992,036)    101,041,110 
53,888,709 
(678,237)   

32,180,551   

8,507,800 

44,380   

1,586,865 

230,901 

  42,550,497 

(287,027)   

42,263,470 

4,336,520   
  140,296,304   
20,326,050   

502,262 
4,501,707 
- 

-   
  8,077,073   
-   

59,685 
6,357,713 
- 

17,236 
689,889 
- 

4,915,703 
  159,922,686 
  20,326,050 

4,888,931 
(26,772)   
(640,349)    159,282,337 
20,320,539 

(5,511)   

Loans and other financial 
assets at amortized cost   
Korean treasury and 

government agencies 

Banks 
Corporates 

General business 
Small- and medium-
sized enterprise 
Project financing and 
others 
Consumers 

Securities at amortized cost 
Financial assets at FVTOCI 

The credit quality of the guarantees and loan commitments as of December 31, 2020 and 2019 are 
as follows (Unit: Korean Won in millions): 

Stage 1 

December 31, 2020 

Stage 2 

Above 
appropriate 
credit rating 
(*1) 

Less than a 
limited credit 
rating 
(*2) 

Above 
appropriate 
credit rating 
(*1) 

Less than a 
limited 
credit rating 
(*2) 

Stage3 

Total 

Financial assets 

Off-balance accounts: 

Guarantees   
Loan Commitments 
Total 

10,152,900   
  105,108,967   
  115,261,867   

1,382,592   
4,045,595   
5,428,187   

11,504   
1,951,649   
1,963,153   

191,962   
977,185   
1,169,147   

70,498   
11,809,456 
5,284    112,088,680 
75,782    123,898,136 

(*4) 

Total 

26,684,601   

110,560 
  302,719,856    19,934,011 

-   
  8,712,860   

- 
9,625,024 

- 
  1,504,172 

  26,795,161 
  342,495,923 

(8,569)   

26,795,161 
  (1,671,099)    340,833,393 

(*1)  Credit grade of corporates are AAA ~ BBB, and consumers are grades 1 ~ 6. 
(*2)  Credit grade of corporate are BBB- ~ C, and consumers are grades 7 ~ 10. 

Loans and other financial assets at amortized cost   
Korean treasury and government agencies 
Banks 
Corporates 

General business 
Small- and medium-sized enterprise 
Project financing and others 

Consumers 

Securities at amortized cost 
Financial assets at FVTOCI (*4) 

Total 

Stage1 
169,438,539 
- 
612,200 
55,602,818 
22,291,348 
31,517,538 
1,793,932 
113,223,521 
- 
- 
169,438,539 

December 31, 2019 
Collateral value 

Stage2 
14,451,806 
- 
2,028 
2,335,496 
1,023,766 
1,311,730 
- 
12,114,282 
- 
- 
14,451,806 

Stage3 

692,139 
- 
- 
394,860 
240,771 
145,061 
9,028 
297,279 
- 
- 
692,139 

Total 

184,582,484 
- 
614,228 
58,333,174 
23,555,885 
32,974,329 
1,802,960 
125,635,082 
- 
- 
184,582,484 

(*1) Credit grade of corporates are AAA ~ BBB, and consumers are grades 1 ~ 6. 
(*2) Credit grade of corporates are A- ~ BBB, and consumers are grades 1 ~ 6. 
(*3) Credit grade of corporates are BBB- ~ C, and consumers are grades 7 ~ 10.   
(*4) Financial assets at FVTOCI has been disclosed as the amount before deducting loss allowance because loss 

allowance does not reduce the carrying amount.   

Stage 1 

December 31, 2019 

Stage 2 

Above 
appropriate 
credit rating 
(*1) 

Less than a 
limited credit 
rating 
(*3) 

Above 
appropriate 
credit rating 
(*2) 

Less than a 
limited 
credit rating 
(*3) 

Stage3 

Total 

Financial assets 

Off-balance accounts 

Guarantees   
Loan Commitments 
Total 

10,952,917   
97,854,790   
  108,807,707   

355   
1,333,561   
3,479,295    1,388,136   
4,812,856    1,388,491   

223,657    108,427   
906,033   

12,618,917 
23,420    103,651,674 
1,129,690    131,847    116,270,591 

(*1)  Credit grade of corporates are AAA ~ BBB, and consumers are grades 1 ~ 6. 
(*2)  Credit grade of corporates are A- ~ BBB, and consumers are grades 1 ~ 6. 
(*3)  Credit grade of corporate are BBB- ~ C, and consumers are grades 7 ~ 10. 

4)  Collateral and other credit enhancements   

For the year ended December 31, 2020 and 2019, there have been no significant changes in the value of 
collateral or other credit enhancements held by the Group and there have been no significant changes in 
collateral or other credit enhancements due to changes in the collateral policy of the Group. As of 
December 31, 2020, there are no financial assets that do not recognize the allowance for losses just 
because financial assets have collateral. 

5)  Among financial assets that measured loss allowance at lifetime expected credit losses, amortized 
costs before changes in contractual cash flows as of December 31, 2020 and 2019 are 265,760 
million Won and 18,735 million Won, respectively, with net losses recognized along with the 
changes 12,786 million Won and 82 million Won, respectively.     

6)  As the Group manages receivables that have not lost the right of claim to the debtor for the grounds 
of incomplete statute limitation and uncollected receivables under the related laws as receivable 
charge-offs, the balance as of December 31, 2020 and 2019 are 9,986,186 million won and 
9,667,199 million won. In addition, the contractual non-recoverable amount of financial assets 
amortized for the year ended December 31, 2020, but still in the process of recovery is 390,854 
million won. 

246

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(2)  Market risk 

b)  Non-trading activities 

Market risk is the possible risk of loss arising from trading position and non-trading position as a result of the 
volatility of market factors such as interest rates, stock prices and foreign exchange rates. 

1)  Market risk management 

Market risk management refers to the process of making and implementing decisions for the avoidance, 
acceptance or mitigation of risks by identifying the underlying source of the risks and measuring its 
level, and evaluating the appropriateness of the level of accepted market risks. 

a)  Trading activities 

The Group uses the standard method and the internally developed model (the Bank) in measuring 
market risk for trading positions, and allocates market risk capital through the Risk Management 
Committee. Risk management departments of the Group and its subsidiaries manage limits in detail 
including those on risk and loss with their management result regularly reported to the Risk 
Management Committee.   

Woori Bank, a subsidiary of the Group, uses the internal model approved by the Financial Supervisory 
Service to measure the VaR using the Historical Simulation Method based on a 99% confidence level 
and a 10-day retention period, and calculates the required capital risk for calculating the BIS ratio. For 
internal management purposes, limit management is performed on a daily basis measuring VaR based 
on a 99% confidence and 1 day retention period. In addition, Woori Bank perform a daily verification 
that compares VaR measurement and profit and loss to verify the suitability of the model. 

The minimum, maximum and average VaR of the Bank for the year December 31, 2020 and 2019, and 
the VaR of the Bank as of December 31, 2020 and 2019 are as follows (Unit: Korean Won in millions): 

The Bank manages and measures interest risk for non-trading activities through  △NII(Change in Net 
Interest Income) and  △EVE(Change in Economic Value of Equity) in accordance with IRRBB(Interest 
Rate Risk in the Banking Book) introduced at the end of 2019. 

△NII represents a change in net interest income that may occur over a certain period (e.g. one year) due 
to changes in net interest income, and  △EVE indicates the economic value changes in equity capital 
that could be caused by changes in interest rates affecting the present value of asset, liabilities, and 
others.   

Subsidiaries other than the Bank measure and manage interest rate risk with interest rates EaR(Earnings 
at Risk) and VaR(Value at Risk). The interest rate EaR represents the maximum expected change in 
profit or loss that could occur over a period of time (e.g. one year) due to unfavorable interest rate 
changes, which shows the maximum reduction scale in net interest. The interest rate VaR represents the 
maximum expected loss that indicates how unfavorable changes in interest rates can reduce the value of 
the net asset at any given point in time, now or in the future.   

For assets and liabilities as of December 31, 2020 and 2019 that include bank, consolidated trusts and 
subsidiaries of the bank, details of  △EVE and  △NII calculated based on interest rate risk in banking 
book (IRRBB) are as follows (Unit: Korean Won in millions): 

December 31, 2020 

December 31, 2019 

△EVE (*1) 

△NII (*2) 

△EVE (*1) 

△NII (*2) 

634,596   

66,138   

490,981   

162,023 

December 
31, 2019 

For the year ended   
December 31, 2019 

(*1) 
(*2) 

EVE: change in Economic Value of Equity 
NII: change in Net Interest Income 

Risk factor 
Interest rate 
Stock price 
Foreign 

currencies 

Commodity price   
Diversification 
Total VaR(*) 

December 
31, 2020 

6,815   
2,283   

For the year ended 
December 31, 2020 
  Average    Maximum    Minimum   
2,427   
1,982   

15,065   
14,394   

7,959   
5,783   

11,160   
-   

8,814   
-   
(11,087)    (11,175)   
11,381   

9,171   

11,233   
-   

(18,796) 

21,896   

4,613   
-   
(3,452)  
5,570   

5,052   
3,730   

5,028   
-   
(6,233)  
7,577   

  Average 

  Maximum    Minimum 
1,176 
1,146 

5,725   
5,935   

3,406   
3,203   

5,033   
1   
(5,127)  
6,516   

6,469   
32   
(9,229)  
8,932   

4,395 
- 
(2,339) 
4,378 

(*) VaR (Value at Risk): Retention period of 1 day, Maximum expected losses under 99% level of confidence. 

△
△

For the remaining subsidiaries except the bank, consolidated trusts, and consolidated subsidiaries of the 
bank as of December 31, 2020 and 2019, the interest rate EaR and VaR calculated based on the BIS 
Framework are as follows (Unit: Korean Won in millions): 

Woori Card Co., Ltd. 
Woori Financial 

Capital Co., Ltd. 
Woori Investment 
Bank Co., Ltd. 

Woori Asset Trust Co., 

Ltd.   
Woori Asset 

Management Corp. 
Woori Private Equity 
Asset Management 
Co., Ltd. 

Woori Global Asset 
Management Co., 
Ltd. 

December 31, 2020 

December 31, 2019 

EaR (*1) 

VaR (*2) 

EaR (*1) 

VaR (*2) 

106,645   

157,085   

100,213   

85,010 

3,701   

1,479   

3,211   

64   

193   

119   

12,550   

5,005   

398   

493   

37   

318   

-   

7,629   

-   

256   

416   

386   

- 

958 

- 

2,486 

80 

84 

(*1) EaR (Earning at Risk): Change of maximum expected income and expense 
(*2) VaR (Value at Risk): Maximum expected losses 

248

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Group estimates and manages risks related to changes in interest rate due to the difference in the 
maturities of interest-bearing assets and liabilities and discrepancies in the terms of interest rates. Cash flows 
(both principal and interest), interest bearing assets and liabilities, presented by each re-pricing date, are as 
follows (Unit: Korean Won in millions): 

Within 3 
months 

4 to 6 
months 

December 31, 2020 
10 to 12 
months 

7 to 9 
months 

1 to 5 
years 

  Over 5 years  

Total 

Asset: 

Loans and other 

financial assets 
at amortized cost 

Financial assets at 

FVTPL 

Financial assets at 

FVTOCI 
Securities at 

amortized cost 

Total 

Liability: 

Deposits due to 
customers 
Borrowings 
Debentures 
Total 

Asset: 

Loans and other 

financial assets 
at amortized cost 

Financial assets at 

FVTPL 

Financial assets at 

FVTOCI 
Securities at 

amortized cost 

Total 

Liability: 

Deposits due to 
customers 
Borrowings 
Debentures 
Total 

2)  Currency risk 

177,214,415    54,035,826    12,410,513    11,140,520    64,799,854   

5,170,572    324,771,700 

609,542   

263,510   

91,791   

94,879   

150,148   

13,239   

1,223,109 

4,344,718   

3,339,086   

3,751,882   

2,915,238    14,648,033   

473,124    29,472,081 

1,372,094   

1,869,352    11,080,632   
  183,540,769    59,109,731    17,187,901    16,019,989    90,678,667   

1,471,309   

933,715   

  127,557,303    46,471,099    35,455,403    29,354,652    52,395,811   
  11,223,338   
3,828,384   
3,495,915    21,899,788   
3,246,233   
  142,026,874    52,700,372    40,511,477    33,800,459    78,123,983   

1,126,728   
3,929,346   

2,832,846   
3,396,427   

949,892   

1,018,002    17,745,104 
6,674,937    373,211,994 

50,655    291,284,923 
452,495    20,413,683 
3,257,026    39,224,735 
3,760,176    350,923,341 

Within 3 
months 

4 to 6 
months 

December 31, 2019 
10 to 12 
months 

7 to 9 
months 

1 to 5 
years 

  Over 5 years  

Total 

5,414,586   

5,486,113   

3,450,669   

3,174,893   

9,367,756   

318,371    27,212,388 

1,844,868   

1,409,549    14,869,227   
  160,433,206   56,711,371    16,758,127    15,125,211    81,950,459   

1,696,004   

738,383   

  116,490,812   45,803,202    32,683,132    26,740,013    43,175,232   
3,264,861   
  12,105,234   
2,466,142    19,211,409   
2,378,211   
  130,974,257   50,608,538    37,062,781    29,913,107    65,651,502   

1,048,991   
3,330,658   

1,910,759   
2,894,577   

706,952   

858,142    21,416,173 
6,399,530    337,377,904 

59,305    264,951,696 
509,359    19,546,156 
2,537,391    32,818,388 
3,106,055    317,316,240 

Currency risk arises from the financial instruments denominated in foreign currencies other than the 
functional currency. Therefore, no currency risk arises from non-monetary items or financial 
instruments denominated in the functional currency. 

Financial instruments in foreign currencies exposed to currency risk as of December 31, 2020 and 2019 
are as follows (Unit: USD in millions, JPY in millions, CNY in millions, EUR in millions, and Korean 
Won in millions): 

USD 

JPY 

CNY 

EUR 

  Others 

         Total 

December 31, 2020 

Foreign 
currency   

Korean 
Won   
equivalent   

Foreign   
currency   

Korean 
Won   
equivalent 

Foreign   
currency   

Korean 
Won   
equivalen
t 

Foreign 
currency   

Korean 
Won   
equivalent   

Korean 
Won   

equivalent           

Korean Won   
equivalent 

Asset 

Liability 

Cash and cash 
equivalents 
Loans and other 

financial 
assets at 
amortized cost 
(*)   

Financial assets 

at FVTPL 

Financial assets 
at FVTOCI 
Securities at 

amortized cost    
Total 

Financial 
liabilities at 
FVTPL 
Deposits due to 

customers 
  Borrowings 
  Debentures 
Other financial 

liabilities 
Total 

5,584    6,074,879    22,832   

240,710   

4,580   

764,686   

115   

154,154   

501,900 

7,736,329 

21,687    23,595,957    172,782    1,821,554    24,230    4,045,435   

2,001    2,678,382    4,857,438 

36,998,766 

280   

304,146    18,855   

198,781   

73   

11,989   

248   

332,182   

88,745 

935,843 

2,741    2,981,832   

-   

-   

2,601   

434,258   

37   

49,789   

565,893 

4,031,772 

319   

-   
30,611    33,304,384    214,469    2,261,045    31,484    5,256,368   

347,570   

-   

-   

-   

34   

45,197   
115,534 
2,435    3,259,704    6,129,510 

508,301 
50,211,011 

426   

463,678    14,493   

152,792   

-   

-   

158   

211,525   

115,429 

943,424 

16,664    18,130,448    220,153    2,320,983    26,733    4,463,300   
-   
5,657    6,154,464    48,446   
-   
-   
3,973    4,322,800   

510,750   
-   

-   
-   

2,381    2,590,147   
309,319   
29,101    31,661,537    289,797    3,055,215    28,586    4,772,619   

70,690   

6,705   

1,853   

1,532    2,050,400    3,443,631 
697,234 
789,955   
444,711 
-   

590   
-   

30,408,762 
8,152,403 
4,767,511 

64   

85,553   
193,128 
2,344    3,137,433    4,894,133 

3,248,837 
47,520,937 

Off-balance accounts 

7,441     8,095,297     24,992      263,478      3,007      502,106    

533      712,846      556,988      10,130,715 

financial 
assets at 
amortized cost 
(*)   

Financial assets 

at FVTPL 

Financial assets 
at FVTOCI 
Securities at 

22,916 

  26,531,794    150,462    1,600,140   

31,393    5,203,131   

2,258    2,929,312    5,272,352 

  41,536,729 

165 

190,733   

5,322   

56,602   

25   

4,155   

105   

135,827   

64,185 

451,502 

2,679 

  3,102,752   

-   

-   

2,005   

332,319   

25   

33,017   

406,753 

3,874,841 

amortized cost    
Total 

319 
  26,079 

369,677   

-   
  30,194,956    155,784    1,656,742   

-   

-   

-   
33,423    5,539,605   

40   

97,092 
52,139   
2,428    3,150,295    5,840,382 

518,908 
  46,381,980 

Liability 

Financial 
liabilities at 
FVTPL 
Deposits due to 

customers 
  Borrowings 
  Debentures 
Other financial 

251 

291,102   

4,415   

46,957   

-   

-   

68   

87,776   

83,790 

509,625 

  13,208 
6,588 
3,999 

  15,291,671    166,108    1,766,526   
117,634   
  7,627,665    11,061   
-   
-   
  4,629,944   

27,739    4,597,467   
2,743   
-   

16   
-   

1,727    2,240,884    3,247,164 
499,046 
668,060   
271,790 
136,230   

515   
105   

  27,143,712 
8,915,148 
5,037,964 

liabilities 
Total 

3,016 
  27,062 

119,529   
  3,492,462    11,240   
  31,332,844    192,824    2,050,646   

510,281   
3,079   
30,834    5,110,491   

359   

6,906 
466,240   
2,774    3,599,190    4,108,696 

4,595,418 
  46,201,867 

Off-balance accounts 

7,030 

  8,139,395   

34,316   

364,946   

4,525   

749,973   

560   

726,323   

634,870    10,615,507 

153,023,603   49,505,606    12,505,250    10,506,470    57,582,270   

5,209,670    288,332,869 

150,149   

23,648   

63,825   

34,299   

131,206   

13,347   

416,474 

Asset 

Loans and other 

  Foreign 

currency   

Korean 
Won   
equivalent   

Foreign   
currency   

Korean 
Won   
equivalent 

Foreign   
currency   

Korean 
Won   
equivalent   

Foreign 
currency   

Korean 
Won   
equivalent   

USD 

JPY 

December 31, 2019 

CNY 

EUR 

         Total 

  Others 
Korean 
Won   

equivalent           

Korean Won   
equivalent 

250

- 67 - 

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251

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
 
 
 
 
 
 
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
   
   
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
   
   
   
   
  
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
  
   
 
 
 
 
 
 
 
 
 
(3)  Liquidity risk 

Liquidity risk refers to the risk that the Group may encounter difficulties in meeting obligations from its 
financial liabilities. 

1)  Liquidity risk management 

Liquidity risk management is to prevent potential cash shortages as a result of mismatching the use of 
funds (assets) and sources of funds (liabilities) or unexpected cash outflows. The financial liabilities that 
are relevant to liquidity risk are incorporated within the scope of risk management. Derivatives 
instruments are excluded from those financial liabilities as they reflect expected cash flows for a pre-
determined period. 

Assets and liabilities are grouped by account under Asset Liability Management (“ALM”) in 
accordance with the characteristics of the account. The Group manages liquidity risk by identifying the 
maturity gap and such gap ratio through various cash flows analysis (i.e. based on remaining maturity 
and contract period, etc.), while maintaining the gap ratio at or below the target limit. 

2)  Maturity analysis of non-derivative financial liabilities 

a)  Cash flows of principals and interests by remaining contractual maturities of non-derivative 
financial liabilities as of December 31, 2020 and 2019 are as follows (Unit: Korean Won in 
millions): 

Within 3 
months 

4 to 6   
months 

7 to 9   
months 

10 to 12 
months 

1 to 5   
years 

Over   
5 years 

Total 

December 31, 2020 

Financial liabilities at 

FVTPL   

Deposits due to customers 
Borrowings 
Debentures 
Lease liabilities 
Other financial liabilities 
Total 

Financial liabilities at 

FVTPL   

Deposits due to customers 
Borrowings 
Debentures 
Lease liabilities 
Other financial liabilities 
Total 

64,183   

42,418   

135,232   

112,102   
  191,660,253    34,349,298    25,213,410    31,144,452   
1,866,810   
  10,159,819   
3,246,233   
3,495,915 
53,429   
8,121,978   

-   
9,230,904   
4,177,634   
  21,899,788 
201,113   
451,096   
  213,305,895    40,520,357    30,950,767    36,664,937    35,960,535   

2,524,572   
3,396,427   
44,551   
70,277   

1,714,490   
3,929,346   
40,809   
10,294   

34,761   
10,897   

-   

353,935 
1,793,143    293,391,460 
463,376    20,906,701 
  3,257,228    39,224,937 
409,443 
2,142,772    10,807,314 
7,691,299    365,093,790 

34,780   

Within 3 
months 

4 to 6   
months 

7 to 9   
months 

10 to 12 
months 

1 to 5   
years 

Over   
5 years 

Total 

December 31, 2019 

-   

-   

115,156   

-   
  166,474,535    36,697,168    24,634,859    31,233,844   
1,880,424   
2,466,142 

-   
6,590,119   
3,682,214   
  19,211,409 
232,985   
71,561   
  188,852,543    42,643,659    30,285,416    35,625,964    29,788,288   

8,596,202   
2,378,211   
46,072   
  11,242,367   

2,948,384   
2,894,577   
42,549   
60,981   

2,162,846   
3,330,658   
37,420   
119,633   

35,210   
10,344   

-   

115,156 
1,877,594    267,508,119 
520,936    19,791,006 
  2,537,391    32,818,388 
434,934 
2,660,640    14,165,526 
7,637,259    334,833,129 

40,698   

b)    Cash flows of principals and interests by expected maturities of non-derivative financial liabilities 

as of December 31, 2020 and 2019 are as follows (Unit: Korean Won in millions): 

Within 3 
months 

4 to 6   
months 

December 31, 2020 
10 to 12 
months 

7 to 9 
  months 

1 to 5   
years 

Over 5 
years 

Financial liabilities at FVTPL    
Deposits due to customers 
Borrowings 
Debentures 
Lease liabilities 
Other financial liabilities 

Total 

68,909   

41,428   

131,496   

-   
  199,931,480    35,912,096    23,924,403    25,477,917    7,582,278   
10,159,819    2,524,572    1,714,490    1,866,810    4,177,634   

Total 
353,935 
105,413    292,933,587 
463,376    20,906,701 
3,246,233    3,396,427    3,929,346    3,495,915    21,899,788    3,257,228    39,224,937 
419,421 
36,950   
208,125   
451,096    2,142,772    10,807,314 
  221,581,848    42,079,762    29,660,910    30,998,715    34,318,921    6,005,739    364,645,895 

53,429   
8,121,978   

40,949   
10,294   

35,074   
10,897   

44,894   
70,277   

112,102   

-   

Within 3 
months 

4 to 6   
months 

December 31, 2019 
10 to 12 
months 

7 to 9 
  months 

1 to 5   
years 

Over 5 
years 

Financial liabilities at FVTPL    
Deposits due to customers 
Borrowings 
Debentures 
Lease liabilities 
Other financial liabilities 

Total 

-   

-   

115,156   

Total 
115,156 
-   
150,233    266,978,703 
  175,309,271    38,219,793    23,649,424    24,102,750    5,547,232   
520,936    19,791,006 
8,596,202    2,948,384    2,162,846    1,880,424    3,682,214   
2,378,211    2,894,577    3,330,658    2,466,142    19,211,409    2,537,391    32,818,388 
434,934 
40,698   
71,561    2,660,640    14,165,526 
  197,687,279    44,166,284    29,299,981    28,494,870    28,745,401    5,909,898    334,303,713 

46,072   
11,242,367   

37,420   
119,633   

35,210   
10,344   

42,549   
60,981   

232,985   

-   

-   

3)  Maturity analysis of derivative financial liabilities   

Derivatives held for trading purpose are not managed in accordance with their contractual maturity, 
since the Group holds such financial instruments with the purpose of disposing or redemption before 
their maturity. As such, those derivatives are incorporated as “within 3 months” in the table below. 
Derivatives designated for hedging purpose are estimated by offsetting cash inflows and cash outflows. 

The cash flow by the maturity of derivative financial liabilities as of December 31, 2020 and 2019 is as 
follows (Unit: Korean Won in millions): 

  Within 3 
months 

4 to 6   
months 

Remaining maturity 
10 to 12 
months 

7 to 9   
months 

December 31, 
2020 

December 31, 
2019 

  Cash flow risk hedge 
  Fair value risk hedge 
  Trading purpose 
  Cash flow risk hedge 
  Trading purpose 

2,655   
255   
 6,460,472   
1,839   
 2,843,195   

6,004   
(302)   
-   
(341)   
-   

515   
233   
-   
(298)   
-   

239   
(287)   
-   
(247)   
-   

1 to 5   
years 
55,744  
126  
-  
6,249  
-  

Over 5 
years 

Total 
65,157 
-   
-   
25 
-    6,460,472 
-   
7,202 
-    2,843,195 

4)  Maturity analysis of off-balance accounts (Guarantees and loan commitments) 

A financial guarantee represents an irrevocable undertaking that the Group should meet a customer’s 
obligations to third parties if the customer fails to do so. The loan commitment represents the limit if the 
Group has promised a credit to the customer. Commitments to lend include commercial standby 
facilities and credit lines, liquidity facilities to commercial paper conduits and utilized overdraft 
facilities. The maximum limit to be paid by the Group in accordance with guarantees and loan 
commitment only applies to principal amounts. There are contractual maturities for financial 
guarantees, such as guarantees for debentures issued or loans, unused loan commitments, and other 
guarantees, however, under the terms of the guarantees and unused loan commitments, funds should be 
paid upon demand from the counterparty. Details of off-balance accounts are as follows (Unit: Korean 
Won in millions): 

Guarantees 
Loan commitments 
Other commitments 

December 31, 2020 

December 31, 2019 

11,809,456 
112,088,680 
4,912,690 

12,618,917 
103,651,674 
3,411,334 

252

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253

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(4)  Operational risk 

5.  OPERATING SEGMENTS 

The Group defines the operational risk that could cause a negative effect on capital resulting from inadequate 
internal process, labor work and systematic problem or external factors. 

1)  Operational risk management 

The Group has established and operated an operating risk management system to strengthen external 
competitiveness, reduce risk capital volume, enhance operational risk management capacity and prevent 
accidents through compliance with Basel II, and has obtained approval from the Financial Supervisory 
Service for “Advanced Measurement Approaches”(AMA) based on self-compliance verification and 
independent third-party inspection results. 

2)  Operational risk measurement 

The Group is applying the basic indicator method for the purpose of calculating the regulatory capital of 
operation risk, and the Bank is applying the advanced measurement method. The Bank applies AMA 
using internal and external loss data, business environment and internal control factors, and scenario 
analysis.   

(5)  Capital management 

The Group complies with the standard of capital adequacy provided by financial regulatory authorities. The 
capital adequacy standard is based on Basel published by Basel  Ⅲ  Committee on Banking Supervision in 
Bank for International Settlement in 2010 and was implemented in Korea in December 2013. The capital 
adequacy ratio is calculated by dividing own capital by asset (weighted with a risk premium – risk weighted 
assets) based on the consolidated financial statements of the Group.   

According to the above regulations, the Group is required to meet the following new minimum requirements: 
Tier 1 common capital ratio of 8.0% and 7.0%, a Tier 1 capital ratio of 9.5% and 8.5%, and a minimum total 
capital ratio of 11.5% and 10.5% as of December 31, 2020 and 2019 

The risk management committee of the Group determines the risk appetite of the Group, allocates internal 
capital by risk type and major subsidiaries, and the major subsidiaries operate the capital efficiently within 
the allocated internal capital. The risk management department of the Group monitors internal capital limit 
management and reports it to the management and risk management committees. If internal capital is 
expected to exceed the limit due to new business or expansion of operations, the capital adequacy of the 
Group is managed by taking a preliminary review and approval process by the Risk Management Committee. 

Details of the Group’s capital adequacy ratio as of December 31, 2020 and 2019 are as follows (Unit: Korean 
Won in millions): 

Details(*) 

December 31, 2020 

December 31, 2019 

Tier 1 capital 
Other Tier 1 capital 
Tier 2 capital 

Total risk-adjusted capital 
Risk-weighted assets for credit risk 
Risk-weighted assets for market risk 
Risk-weighted assets for operational risk 

Total risk-weighted assets 

Common Equity Tier 1 ratio 
Tier 1 capital ratio 
Total capital ratio 

19,828,094   
3,533,648   
4,086,035   
27,447,777   
178,114,590   
6,086,905   
14,067,185   
198,268,680   
10.00%   
11.78%   
13.84%   

19,135,300 
3,340,252 
4,639,519 
27,115,071 
209,802,895 
5,586,757 
12,656,301 
228,045,953 
8.39% 
9.86% 
11.89% 

(*) The above figures are prior to dividend reflection and may change to provisional values. 

In evaluating the results of the Group and allocating resources, the Group’s Chief Operation Decision Maker 
(“CODM”) utilizes the information per type of customers. With the establishment of Woori Financial Group 
Inc. during the prior term, the Group reports to the CODM according to the organizational sectors below. 
This financial information of the segments is regularly reviewed by the CODM to make decisions about 
resources to be allocated to each segment and evaluate its performance. 

(1)  Segment by type of organization 

The Group’s reporting segments consist of banking, credit card, comprehensive finance and other sectors, 
and the composition of such reporting segments was divided based on internal report data periodically 
reviewed by the management to evaluate the performance of the segment and make decisions on the 
resources to be distributed. 

Operational scope 

Banking 
Credit card 
Comprehensive 
finance 
Others 

  Loans/deposits and relevant services for Woori Bank and overseas subsidiaries’ customers 
  Credit card, cash services, card loans and relevant work of Woori Card Co., Ltd. 

Securities operation, sale of financial instruments, project financing and other related activities for 
comprehensive financing of Woori Investment bank Co., Ltd. 
Woori Financial Group Inc., Woori Financial Capital Co., Ltd., Woori Asset Trust Co., Ltd., 
Woori Asset Management Corp., Ltd., Woori Credit Information Co., Ltd., Woori Fund Services 
Inc., Woori Private Equity Asset Management Co., Ltd., Woori Global Asset Management Co., 
Ltd., Woori FIS Co., Ltd. and Woori Finance Research Institute, 

(2) The composition of each organization's sectors for the years ended December 31, 2020 and 2019 are as 

follows (Unit: Korean Won in millions):   

  Banking   

  Credit card   

Investment 
banking 

  Others (*1)   

Sub-total 

  Adjustments 
(*2) 

Total 

For the year ended December 31, 2020 

4,545,155   

564,461   

78,302   

69,188   

5,257,106   

741,406   

5,998,512 

1,423,286   

3,648   

34,497    1,071,852   

2,533,283   

(1,710,849)   

822,434 

(512,008)   

(195,816)   

(4,146)   

(43,660)   

(755,630)   

(28,741)   

(784,371) 

(3,545,186)   

(207,301)   

(39,039)   

(416,595)   

(4,208,121)   

251,940   

(3,956,181) 

Net Interest 
income(expense) 
Non-interest 

income(expense) 
Impairment losses 
due to credit loss 

General and 

administrative 
expense 
Net operating 

income(expense) 

1,911,247   

164,992   

69,614   

680,785   

2,826,638   

(746,244)   

2,080,394 

Non-operating 

income(expense) 
Net income(expense) 

before tax 

Tax income(expense) 
Net income(loss) 
Total assets 
Total liabilities 

(57,027)   

(5,569)   

(775)   

771   

(62,600)   

(16,543)   

(79,143) 

1,854,220   
(437,288)   
1,416,932   

2,001,251 
(486,002) 
1,515,249 
  374,120,064    11,366,596    4,332,474    31,872,690    421,691,824    (22,610,807)    399,081,017 
925,168    372,355,172 
  348,706,682    9,312,986    3,803,594    9,606,742    371,430,004   

2,764,038   
(511,755)   
2,252,283   

(762,787)   
25,753   
(737,034)   

681,556   
(29,372)   
652,184   

159,423   
(39,193)   
120,230   

68,839   
(5,902)   
62,937   

(*1) Other segments include gains and losses from Woori Financial Group Inc., Woori Financial Capital Co., Ltd.( Profit or 

loss for 3 months after incorporation into subsidiary), Woori Asset Trust Co., Ltd., Woori Asset Management Corp., 
Woori Credit Information Co., Ltd., Woori Fund Service Inc., Woori Private Equity Asset Management Co., Ltd., Woori 
Global Asset Management Co., Ltd., Woori FIS Co., Ltd. and Woori Finance Research Co., Ltd., 

(*2) Adjustments were made for the presentation of profit or loss in accordance with the Accounting Standards from the 

reporting segments in accordance with the Managerial Accounting Standards. 

254

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255

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the year ended December 31, 2019 

6.  STATEMENTS OF CASH FLOWS 

  Banking   

  Credit card   

Investment 
banking 

  Others (*1)   

Sub-total 

  Adjustments 
(*2) 

Total 

4,583,386   

553,956   

54,077   

2,290   

5,193,709   

699,997   

5,893,706 

1,557,247   

31,842   

33,539   

957,880   

2,580,508   

(1,533,917)   

1,046,591 

(32,621)   

(259,604)   

(572)   

(538)   

(293,335)   

(80,909)   

(374,244) 

(3,478,535)   

(190,062)   

(31,183)   

(323,528)   

(4,023,308)   

257,231   

(3,766,077) 

Net Interest 
income(expense) 
Non-interest 

income(expense) 
Impairment losses 
due to credit loss 

General and 

administrative 
expense 
Net operating 

income(expense) 

2,629,477   

136,132   

55,861   

636,104   

3,457,574   

(657,598)   

2,799,976 

Non-operating 

income(expense) 
Net income(expense) 

before tax 

Tax income(expense) 
Net income(loss) 
Total assets 
Total liabilities 

(151,348)   

13,889   

(3,501)   

(1,545)   

(142,505)   

65,578   

(76,927) 

2,478,129   
(616,110)   
1,862,019   

2,723,049 
(685,453) 
2,037,596 
  347,819,743    10,087,342    3,398,960    21,681,769    382,987,814    (21,007,090)    361,980,724 
339,323    336,488,392 
  323,592,850    8,299,175    3,031,622    1,225,422    336,149,069   

3,315,069   
(652,231)   
2,662,838   

(592,020)   
(33,222)   
(625,242)   

150,021   
(35,825)   
114,196   

634,559   
(1,294)   
633,265   

52,360   
998   
53,358   

(*1) Other segments include gains and losses from Woori Financial Group Inc., Woori Asset Management Corp., Woori Credit 
Information Co., Ltd., Woori Fund Service Inc., Woori Private Equity Asset Management Co., Ltd. , Woori Global Asset 
Management Co., Ltd., Woori FIS Co., Ltd. and Woori Finance Research Co., Ltd., 

(*2) Adjustments were made for the presentation of profit or loss in accordance with the Accounting Standards from the 

reporting segments in accordance with the Managerial Accounting Standards. 

(3)  Operating profit or loss from external customers for the years ended December 31, 2020 and 2019 are 

as follows (Unit: Korean Won in millions): 

Details 
Domestic 
Foreign 
Total 

For the years ended December 31 

2020 

2019 

1,869,516 
210,878 
2,080,394 

2,500,504 
299,472 
2,799,976 

(4)  Major non-current assets as of December 31, 2020 and 2019 are as follows (Unit: Korean Won in 

millions): 

Details (*)   
Domestic 
Foreign 
Total 

December 31, 2020 (*) 

December 31, 2019 (*) 

5,026,161   
433,869   
5,460,030   

4,908,141 
387,284 
5,295,425 

(*) Major non-current assets included joint ventures and related business investments, investment properties, 

property, plant and equipment, and intangible assets. 

(5) 

Information about major customers 

The Group does not have any single customer that generates 10% or more of the Group’s total revenue for 
the years ended December 31, 2020 and 2019. 

(1)  Details of cash and cash equivalents are as follows (Unit: Korean Won in millions): 

Cash   
Foreign currencies 
Demand deposits 
Fixed deposits 

Total 

  December 31, 2020 
1,611,282 
514,565 
7,314,353 
550,783 
9,990,983 

  December 31, 2019 
1,957,997 
625,999 
3,684,044 
124,526 
6,392,566 

(2)  Significant transactions of investing activities and financing activities not involving cash inflows and 

outflows are as follows (Unit: Korean Won in millions): 

For the years ended December 31 

2020 

2019 

Changes in other comprehensive income related to 

valuation of financial assets at FVTOCI 

Changes in other comprehensive income related to 

valuation of equity method investments 

Changes in other comprehensive income related to 

valuation profit or loss on cash flow hedge 

Changes in financial assets measure at FVTOCI due to 

debt-for-equity swap 

Changes in the investment assets of associates due to 

the transfer of assets held-for-sale 

Changes in financial assets at FVTPL and assets held-

for-sale 

Transfer of investment properties and premises and 

equipment 

Transfer from property, plant and equipment to 

assets held for sale 

Changes in account payables related to 

intangible assets 

Changes in right-of-use assets and lease 

liabilities 

Comprehensive stock exchange 

59,360 

(2,298) 

4,420 

3,575 

(50,411) 

(2,385) 

30,431 

- 

(11,639) 

222,587 
- 

(14,141) 

613 

(1,823) 

96,527 

651 

- 

166,892 

(95) 

29,705 

692,103 
581,609 

(3)  Adjustments of liabilities from financing activities in current and prior year are as follows (Unit: Korean 

Won in millions): 

Borrowings 
Debentures 
Lease liabilities 
Other liabilities 

Total 

Beginning 
balance 
  18,998,920   
  30,858,055   
419,045   
23,909   
  50,299,929   

  Cash flow 

2,033,851   
913,836   
(204,794)   
3,971   
2,746,864   

For the year ended December 31, 2020 

Not involving cash inflows and outflows 

Variation of 
gains on 
valuation of 
hedged 
items 

Business 

Combination    Others (*)   

Ending 
balance 

-   
58,861   
-   
-   
58,861   

298,854  
5,980,746  
3,751  
-  
6,283,351  

56    20,745,466 
(42,099)    37,479,358 
407,431 
194,570   
(1,526)   
26,354 
151,001    58,658,609 

Foreign 
Exchange 
(586,215)   
(290,041)  
(5,141)   
-   
(881,397)   

256

- 73 - 

- 74 - 

257

(*) The change in lease liabilities due to the new contract includes 231,325 million won. 

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the year ended December 31, 2019 

Not involving cash inflows and outflows 

Borrowings 
Debentures 
Lease liabilities(*)  
Total 

Beginning 
balance 

  Cash flow 
  16,202,986    3,081,757 
  28,735,862    1,858,763 

377,030   

(217,867)   

  45,315,878    4,722,652 

Variation of 
gains on 
valuation of 
hedged 
items 

-   
85,984   
-   
85,984   

Foreign 
Exchange 

(285,607)  
155,433   
(819)  
(130,993)  

Business 

Ending 
balance 

Combination    Others 
-  
-  
5,552  
5,552  

(216)   18,998,920 
22,013    30,858,055 
419,045 
255,149   
276,947    50,276,020 

(*) The amount of lease liability at the beginning of the current in applying Korean IFRS 1116 is reflected. 

7. 

FINANCIAL ASSETS AT FVTPL 

(1)  Details of financial assets at FVTPL as of December 31, 2020 and 2019 are as follows (Unit: Korean 

Won in millions): 

Financial assets at fair value through profit or loss 

measured at fair value 

14,762,941   

8,069,144 

  December 31, 2020 

December 31, 2019 

(2)  Financial assets at fair value through profit or loss measured at fair value as of December 31, 2020 and 

2019 are as follows (Unit: Korean Won in millions): 

Deposits: 

Gold banking asset   

Securities: 

Debt securities 

Korean treasury and government agencies   
Financial institutions   
Corporates 
Others 

Equity securities   
Capital contributions 
Beneficiary certificates 

Loans 
Derivatives assets 

Sub-total 

Total 

  December 31, 2020 

December 31, 2019 

48,796   

27,901 

1,020,418   
873,031   
761,681   
231,967   
570,772   
865,685   
2,812,558   
7,136,112   
676,291   
6,901,742   
14,762,941   

872,954 
600,303 
762,265 
101,563 
688,350 
515,199 
1,366,233 
4,906,867 
212,473 
2,921,903 
8,069,144 

The Group does not have financial assets at fair value through profit or loss designated as upon initial 
recognition as of December 31, 2020 and 2019. 

8. 

FINANCIAL ASSETS AT FVTOCI 

(1)  Details of financial assets at FVTOCI as of December 31, 2020 and 2019 are as follows (Unit: Korean 

Won in millions): 

Debt securities: 

Korean treasury and government agencies   
Financial institutions   
Corporates 
Bond denominated in foreign currencies 
Securities loaned 

Equity securities 

Sub-total 

Total 

  December 31, 2020 

December 31, 2019 

2,922,671   
17,996,660   
3,896,744   
4,031,721   
100,345   
28,948,141   
1,080,788   
30,028,929   

1,152,711 
17,769,924 
3,917,004 
3,874,785 
80,737 
26,795,161 
935,370 
27,730,531 

(2)  Details of equity securities designated as financial assets at FVTOCI as of December 31, 2020 and 2019 

are as follows (Unit: Korean Won in millions): 

Purpose of acquisition 

Investment for strategic business 

partnership purpose 

Debt-equity swap 
Others 

Total 

December 31, 
2020 

December 31, 
2019 

Remarks 

778,657 
302,090 
41 
1,080,788 

678,846 
256,480 
44 
935,370 

  Cooperative insurance, etc.   

(3)   Changes in the loss allowance and gross carrying amount of financial assets at FVTOCI are as follows 

(Unit: Korean Won in millions): 

1)  Allowance for credit losses 

For the year ended December 31, 2020 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses   
Transfer  to  credit-impaired  financial  assets   
Net  provision  of  loss  allowance 
Disposal 
Others  (*) 
Ending balance 

(*) Others consist of foreign currencies translation, etc. 

Stage 1 
(8,569) 
- 
- 
- 
(1,529) 
764 
(297) 
(9,631) 

Stage 2 

Stage 3 

- 
- 
- 
- 
- 
- 
- 
- 

Total 
(8,569) 
- 
- 
- 
(1,529) 
764 
(297) 
(9,631) 

- 
- 
- 
- 
- 
- 
- 
- 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses   
Transfer  to  credit-impaired  financial  assets   
Net  provision  (reversal)  of  loss  allowance   
Disposal 
Others  (*) 
Ending balance 

  (*) Others consist of foreign currencies translation, etc. 

For the year ended December 31, 2019 

Stage 1 

  Stage 2 

Stage 3 

Total 

(5,939) 
- 
- 
- 
(3,297) 
615 
52 
(8,569) 

(238)   
- 
- 
- 
- 
238 
- 
-   

- 
- 
- 
- 
- 
- 
- 
- 

(6,177) 
- 
- 
- 
(3,297) 
853 
52 
(8,569) 

258

- 75 - 

- 76 - 

259

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2)  Gross carrying amount 

(2)  Changes in the loss allowance and gross carrying amount of securities at amortized cost are as follows 

For the year ended December 31, 2020 

Stage 1 

Stage 2 

Stage 3 

Total 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses 
Transfer  to  credit-impaired  financial  assets 
Acquisition 
Disposal  /  Recovery 
Gain  (loss)  on  valuation 
Amortization  based  on  effective  interest 

method 
Others  (*) 
Ending balance 

  26,795,161 
- 
- 
- 
  22,970,010 
  (20,530,076) 
17,957 

(12,545)   
(292,366)   

  28,948,141 

(*) Changes due to foreign currencies translation, etc. 

- 
- 
- 
- 
- 
- 
-   

- 
- 
- 

- 
- 
- 
- 
- 
- 
- 

- 
- 
- 

  26,795,161 
- 
- 
- 
  22,970,010 
 (20,530,076) 
17,957 

(12,545) 
(292,366) 
  28,948,141 

For the year ended December 31, 2019 

Stage 1 

Stage 2 

Stage 3 

Total 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses 
Transfer  to  credit-impaired  financial  assets 
Acquisition 
Disposal  /  Recovery 
Gain  (loss)  on  valuation 
Amortization  based  on  effective  interest 

method 

Business  combination 
Others  (*) 
Ending balance 

  17,087,096 
- 
- 
- 
  23,774,375 
  (14,224,358) 
48,956 

14,629 
24,985 
69,478 
  26,795,161 

25,153 
- 
- 
- 
- 
(25,000) 

(153)   

- 
- 
- 
- 

(*) Changes due to foreign currencies translation, etc. 

- 
- 
- 
- 
- 
- 
- 

- 
- 
- 
- 

  17,112,249 
- 
- 
- 
  23,774,375 
 (14,249,358) 
48,803 

14,629 
24,985 
69,478 
  26,795,161 

(4)   During the years ended December 31, 2020 and 2019, the Group sold its equity securities., designated as 

financial assets at FVTOCI in accordance with decision of disposal by the creditors, and the fair values 
at disposal dates were 2,848 million won and 34,841 million won, respectively and cumulative losses at 
disposal dates were 3,665 million won and 38,995 million won, respectively. 

9. 

SECURITIES AT AMORTIZED COST 

(1)  Details of securities at amortized cost as of December 31, 2020 and 2019 are as follows (Unit: Korean 

Won in millions): 

Korean treasury and government agencies   
Financial institutions 
Corporates 
Bond denominated in foreign currencies 
Allowance for credit losses 
Total 

December 31, 2020 

December 31, 2019 

6,947,495 
4,843,534 
4,726,075 
508,301 

(4,566)   

17,020,839 

8,044,040 
6,694,614 
5,068,489 
518,907 
(5,511) 
20,320,539 

(Unit: Korean Won in millions): 

1)  Loss allowance 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses   
Transfer  to  credit-impaired  financial  assets   
Net  reversal of  loss  allowance   
Others (*) 
Ending balance 

(*) Changes due to foreign currencies translation, etc. 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses   
Transfer  to  credit-impaired  financial  assets   
Net  reversal  of  loss  allowance 
Others  (*) 
Ending balance 

(*) Changes due to foreign currencies translation, etc. 

2)  Gross carrying amount   

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses 
Transfer  to  credit-impaired  financial  assets 
Acquisition 
Disposal  /  Recovery 
Amortization  based  on  effective  interest  method 
Others  (*) 
Ending balance 

(*) Changes due to foreign currencies translation, etc. 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses 
Transfer  to  credit-impaired  financial  assets 
Acquisition 
Disposal  /  Recovery 
Amortization  based  on  effective  interest  method 
Others  (*) 
Ending balance 

(*) Changes due to foreign currencies translation, etc. 

For the year ended December 31, 2020 

Stage 1 

Stage 2 

Stage 3 

Total 

(5,511)   

- 
- 
- 
934 
11 
(4,566)   

- 
- 
- 
- 
- 
- 
- 

- 
- 
- 
- 
- 
- 
- 

(5,511) 
- 
- 
- 
934 
11 
(4,566) 

For the year ended December 31, 2019 

Stage 1 

Stage 2 

Stage 3 

Total 

(6,924)   

- 
- 
- 
1,415   
(2)   
(5,511)   

- 
- 
- 
- 
- 
- 
- 

- 
- 
- 
- 
- 
- 
- 

(6,924) 
- 
- 
- 
1,415 
(2) 
(5,511) 

For the year ended December 31, 2020 

Stage 1 
20,326,050 
- 
- 
- 
2,380,448 
(5,659,365)   
(396)   
(21,332)   

17,025,405 

Stage 2 

Stage 3 

- 
- 
- 
- 
- 
- 
- 
- 
- 

- 
- 
- 
- 
- 
- 
- 
- 
- 

For the year ended December 31, 2019 

Stage 1 
22,939,484 
- 
- 
- 
6,092,078 
(8,709,947)   
(3,286)   
7,721 
20,326,050 

Stage 2 

Stage 3 

- 
- 
- 
- 
- 
- 
- 
- 
- 

- 
- 
- 
- 
- 
- 
- 
- 
- 

Total 
20,326,050 
- 
- 
- 
2,380,448 
(5,659,365) 
(396) 
(21,332) 
17,025,405 

Total 
22,939,484 
- 
- 
- 
6,092,078 
(8,709,947) 
(3,286) 
7,721 
20,326,050 

260

- 77 - 

- 78 - 

261

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.  LOANS AND OTHER FINANCIAL ASSETS AT AMORTIZED COST 

(1)  Details of loans and other financial assets at amortized cost as of December 31, 2020 and 2019 are as 

follows (Unit: Korean Won in millions): 

Due from banks 
Loans 
Other financial assets 

Total 

  December 31, 2020 

  December 31, 2019 

9,863,160 
302,794,182 
7,448,736 
320,106,078 

14,492,223 
271,032,244 
8,193,226 
293,717,693 

(2)  Details of due from banks are as follows (Unit: Korean Won in millions): 

December 31, 2020 

  December 31, 2019 

Due from banks in local currency: 
    Due from The Bank of Korea (“BOK”) 

Due from depository banks 
Due from non-depository institutions 
Due from the Korea Exchange 

    Others 
    Loss allowance 

Sub-total 

Due from banks in foreign currencies: 
    Due from banks on demand   
    Due from banks on time 
    Others   
    Loss allowance 

Sub-total 
Total 

6,519,226 
84,195 
266 
227 
172,914 

(1,576)   

6,775,252 
- 
1,608,126 
296,489 
1,186,083 

(2,790)   

3,087,908 
9,863,160 

11,028,850 
82,509 
378 
50,113 
43,253 
(2,865) 
11,202,238 

1,122,521 
1,296,842 
872,617 
(1,995) 
3,289,985 
14,492,223 

(3)  Details of restricted due from banks are as follows (Unit: Korean Won in millions): 

Counterparty 

  December 31, 2020   

Reason of restriction 

Due from banks in local currency: 

Due from BOK  The BOK 

Due from 
KSFC 
Others 

KB Securities Co. Ltd. 

Korea Federation of 
Savings Banks and 
others 
Sub-total 

Due from banks in foreign currencies: 

6,519,226 

Reserve deposits 
  under the BOK Act 

227 

  Futures trading margin 

Guarantees, mortgage of 
domestic exchange 
transactions and others 

89,562 
6,609,015 

Due from banks 
on demand 

Foreign 

currency 
deposits on 
time 
Others   

The BOK and others 

National Bank Cambodia 

Reserve deposits under the BOK 

1,544,492 

Act and others 

Korea Investment & 

Securities and others 

Sub-total 
Total 

1,180,570 
2,725,116 
9,334,131 

Overseas  futures  and  options 
trade deposits and others 

54 

  Reserve deposits and others 

Counterparty 

  December 31, 2019   

Reason of restriction 

Due from banks in local currency: 

Due from BOK  The BOK 

Due from 
KSFC   

Others 

Korea Securities Finance 

Corp. and others 

The Korea Exchange and 

others 
Sub-total 

Due from banks in foreign currencies: 

Due from banks 
on demand 

Foreign 

currency 
deposits on 
time 
Others   

The BOK and others 

National Bank Cambodia 

Korea Investment & 

Securities and others 

Sub-total 
Total 

11,028,850 

Reserve deposits 
  under the BOK Act 

50,113 

41,645 
11,120,608 

  Customer’s deposit reserve 
Central counterparty KRW 

margin and others 

1,103,917 

Reserve deposits under the 
BOK Act and others 

  Reserve deposits and others 
Overseas futures and options 
trade deposits and others 

58 

872,603 
1,976,578 
13,097,186 

(4)  Changes in the loss allowance and gross carrying amount of due from banks are as follows (Unit: Korean 

Won in millions): 

1)  Allowance for credit losses 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses   
Transfer  to  credit-impaired  financial  assets   
Reversal  for  allowance  for  credit  loss 
Others (*) 
Ending balance 

(*) Changes due to foreign currencies translation, etc. 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses   
Transfer  to  credit-impaired  financial  assets   
Reversal  for  allowance  for  credit  loss 
Others (*) 
Ending balance 

(*) Changes due to foreign currencies translation, etc. 

For the year ended December 31, 2020 

Stage 1 

Stage 2 

Stage 3 

Total 

(4,860)   

- 
- 
- 
315 
179 
(4,366)   

- 
- 
- 
- 
- 
- 
- 

-   
-   
-   
-   
-   
-   
-   

(4,860) 
- 
- 
- 
315 
179 
(4,366) 

For the year ended December 31, 2019 

Stage 1 

Stage 2 

Stage 3 

Total 

(5,387)   

- 
- 
- 
544   
(17)   
(4,860)   

- 
- 
- 
- 
- 
- 
- 

-   
-   
-   
-   
-   
-   
-   

(5,387) 
- 
- 
- 
544 
(17) 
(4,860) 

262

- 79 - 

- 80 - 

263

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2)  Gross carrying amount 

(6)  Changes in the loss allowance of loans are as follows (Unit: Korean Won in millions): 

For the year ended December 31, 2020 

Consumers 
  Stage 2 

Corporates 
  Stage 2 

Beginning balance 
Transfer to 12-month expected credit losses 
Transfer to lifetime expected credit losses   
Transfer to credit-impaired financial assets   
Net reversal(provision) of loss allowance 
Recovery 
Charge-off   
Disposal 
Interest income from impaired loans 
Business combination 
Others 
Ending balance 

Stage 1 
  (85,148)   
  (20,839)   
9,137   
3,549   
5,142   
-   
-   
-   
-   
  (31,327)   
(2,041)   
  (121,527)   

  Stage 3 

20,050   
(10,800)   
4,913   

  Stage 3 
  Stage 1 
(77,962)    (125,588)    (324,258)   (297,718)   (390,045) 
25,067  
4,050 
(29,117)  
28,925 
(48,184)  
19,259  
3,607  
(13,956) 
10,349  
2,831   (200,024)   (271,265) 
(66,179) 
-  
243,634 
-  
47,106 
-  
14,945 
-  
(24,364) 
(13,703)  
38,405 
13,921  
(84,463)    (205,693)    (327,460)   (521,907)   (388,744) 

789   
1,663   
(8,462)   
(10,042)    (125,923)   
(71,277)   
181,713   
5,640   
10,790   
(72,040)   
(2,998)   

-   
-   
-   
-   
(15,129)   
4,507   

-  
-  
13  
-  
(18,164)  
6,754  

Beginning balance 
Transfer to 12-month expected credit losses 
Transfer to lifetime expected credit losses   
Transfer to credit-impaired financial assets   
Net reversal(provision) of loss allowance 
Recovery 
Charge-off   
Disposal 
Interest income from impaired loans 
Business combination 
Others 
Ending balance 

For the year ended December 31, 2020 

Total 
  Stage 2 

Credit card accounts 
  Stage 2 

Stage 1 
  (74,726)   
  (14,978)   
9,341   
627   
17,022   
-   
-   
-   
-   
-   
2   
  (62,712)   

  Stage 3 

14,755   
(9,742)   
1,137   

  Stage 3 
  Stage 1 
(71,533)    (128,042)    (484,132)   (447,213)   (643,675) 
59,872  
5,062 
(64,934)  
(68,726)  
30,989 
37,737  
7,783  
(24,182) 
16,399  
24,995   (235,164)   (577,060) 
-   (203,482) 
-  
671,237 
-  
-  
76,399 
13  
-  
25,735 
-  
-  
(96,404) 
(33,293)  
(45,030)  
35,407 
11,261  
11,882  
(90,481)    (105,537)    (511,699)   (696,851)   (699,974) 

223   
401   
(1,764)   
(25,098)    (179,872)   
(66,026)   
245,890   
23,653   
-   
-   
-   

-   
-   
-   
-   
-   
-   

For the year ended December 31, 2020 

Stage 1 

Stage 2 

Stage 3 

Total 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses   
Transfer  to  credit-impaired  financial  assets   
Net  decrease 
Business  combination 
Others (*) 
Ending balance 

  14,497,083 
- 
- 
- 

(4,759,053)   
129,825 

(329)   

9,867,526 

(*) Changes due to foreign currencies translation, etc. 

- 
- 
- 
- 
- 
- 
- 
- 

-    14,497,083 
- 
-   
- 
-   
-   
- 
(4,759,053) 
-   
129,825 
-   
(329) 
-   
9,867,526 
-   

For the year ended December 31, 2019 

Stage 1 

Stage 2 

Stage 3 

Total 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses   
Transfer  to  credit-impaired  financial  assets   
Net  decrease 
Business  combination 
Others (*) 
Ending balance 

  14,156,399 
- 
- 
- 
313,991 
35,910 
(9,217)   

  14,497,083 

(*) Changes due to foreign currencies translation, etc. 

(5)  Details of loans are as follows (Unit: Korean Won in millions): 

- 
- 
- 
- 
- 
- 
- 
- 

-    14,156,399 
- 
-   
- 
-   
- 
-   
313,991 
-   
35,910 
-   
-   
(9,217) 
-    14,497,083 

December 31, 2020 

December 31, 2019 

Loans in local currency 
Loans in foreign currencies (*) 
Domestic banker’s usance 
Credit card accounts 
Bills bought in foreign currencies 
Bills bought in local currency 
Factoring receivables 
Advances for customers on guarantees 
Private placement bonds 
Securitized loans 
Call loans 
Bonds purchased under resale agreements 
Financial lease receivables 
Installment financial bond 
Others 
Loan origination costs and fees 
Discounted present value 
Allowance for credit losses 

Total 

249,264,947 
20,025,092 
2,240,830 
8,542,619 
5,763,427 
133,650 
38,017 
31,300 
353,585 
2,561,914 
2,352,034 
10,145,749 
586,216 
1,925,493 
380 
744,109 
(6,656) 
(1,908,524) 
302,794,182 

221,484,049 
18,534,270 
2,899,651 
8,398,605 
4,772,093 
61,362 
20,905 
12,616 
307,339 
2,250,042 
3,290,167 
8,981,752 
226,296 
752,961 
1,191 
620,791 
(6,826) 
(1,575,020) 
271,032,244 

(*) As of December 31, 2020, 50,088 million won of assets provided for collateral related to the bonds sold under 

repurchase agreements are included. 

264

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- 82 - 

265

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the year ended December 31, 2019 

(7)  Changes in the gross carrying amount of loans are as follows (Unit: Korean Won in millions): 

Consumers 
  Stage 2 

Corporates 
  Stage 2 

Beginning balance 
Transfer to 12-month expected credit losses 
Transfer to lifetime expected credit losses   
Transfer to credit-impaired financial assets   
Net reversal(provision) of loss allowance 
Recovery 
Charge-off   
Disposal 
Interest income from impaired loans 
Business combination 
Others 
Ending balance 

Stage 1 
 (114,509)  
  (14,430)  
  14,022   
8,603   
  21,802   
-   
-   
-   
-   
-   
(636)  
  (85,148)  

  Stage 3 

  Stage 3 
  Stage 1 
(48,368)    (129,906)    (348,311)   (349,619)    (527,673) 
769   
8,653 
(58,537)  
13,661   
49,884   
1,310   
12,258 
8,215   
(15,332)   
(20,473)   
(21,160) 
10,312   
3,308   
(18,915)   
17,852   
(75,392) 
86,565   
(38,203)    (146,204)   
6,855   
-   
-   
-   
(66,359) 
(61,914)   
-    222,537 
-   
-    217,382   
42,095 
1   
-   
2,763   
-   
17,887 
-   
9,647   
-   
-   
(3,150) 
(2,008)   
-   
-   
(9)  
259 
(210)   
(15,489)  
(520)   
(32)   
(77,962)    (125,588)    (324,258)   (297,718)    (390,045) 

Beginning balance 
Transfer to 12-month expected credit losses 
Transfer to lifetime expected credit losses   
Transfer to credit-impaired financial assets   
Net reversal(provision) of loss allowance 
Recovery 
Charge-off   
Disposal 
Interest income from impaired loans 
Business combination 
Others 
Ending balance 

For the year ended December 31, 2019 

Total 
  Stage 2 

Credit card accounts 
  Stage 2 

Stage 1 
  (64,787)  
  (15,712)  
6,031  
98,647  
  (98,888)  
-  
-  
-  
-  
-  
(17)  
  (74,726)  

  Stage 1 

  Stage 3 

  Stage 3 
(78,131)    (116,772)    (527,607)   (476,118)   (774,351) 
9,903 
(88,679)  
78,776  
(42,122)  
28,268  
13,854 
122,280   (232,838) 
110,558  
9,479   (127,782)   (261,939) 
-   (188,638) 
-  
721,339 
-  
-  
44,858 
1  
-  
27,534 
-  
-  
(3,150) 
(2,008)  
(9)  
(247) 
(240)  
(16,142)  
(71,533)    (128,042)    (484,132)   (447,213)   (643,675) 

481   
15,231   
(6,317)   
286   
94,116    (192,763)   
(40,343)   
(60,365)   
281,420   
-   
-   
-   
14   

(96,434)   
-   
-   
-   
-   
-   
2   

For the year ended December 31, 2020 

Stage 1 

Consumers 
  Stage 2 

Beginning balance 
Transfer to 12-month expected credit losses 
Transfer to lifetime expected credit losses   
Transfer to credit-impaired financial assets   
Charge-off   
Disposal 
Net increase (decrease) 
Business combination 
Ending balance 

 111,253,283    12,448,807   
  4,564,471    (4,552,400)   
  (5,365,577)    5,388,064   
(103,016)   
(96,197)   
-   
-   
-   
-   
  13,326,560    (1,289,910)   
  2,307,498   
125,166   
 125,990,038    12,016,711   

Corporates 
  Stage 2 

  Stage 3 

Stage 1 
417,674    134,443,979   4,910,598  
1,160,399   (1,146,756)  
(12,071)   
(3,983,614)   4,023,106  
(22,487)   
(357,386)  
(120,491)  
199,213   
-  
-  
(181,713)   
-  
(398)  
(55,349)   
(696,164)  
14,804,391  
54,503   
137,336   
358,846  
3,507,163  
537,106    149,574,932   7,328,741  

Stage 3 
740,257 
(13,643) 
(39,492) 
477,877 
(243,634) 
(163,644) 
(64,490) 
24,678 
717,909 

For the year ended December 31, 2020 

Beginning balance 
Transfer to 12-month expected credit losses 
Transfer to lifetime expected credit losses   
Transfer to credit-impaired financial assets   
Charge-off   
Disposal 
Net increase (decrease) 
Business combination 
Ending balance 

Credit card accounts 
  Stage 2 

  Stage 3 

Stage 1 
  7,278,467   
257,399   
  (454,230)   
(26,947)   
-   
-   
224,286   
-   

885,832   
(257,144)   
454,709   
(10,796)   
-   
-   
5,619   
-   
  7,278,975    1,078,220   

Stage 1 

228,367    252,975,729  
5,982,269  
(255)   
(9,803,421)  
(479)   
(480,530)  
37,743   
-  
(245,890)   
(43,781)   
-  
204,369    28,355,237  
5,814,661  
180,074    282,843,945  

-   

Total 
Stage 2 

  Stage 3 
18,245,237    1,386,298 
(25,969) 
(5,956,300)   
(62,458) 
9,865,879   
(234,303)   
714,833 
(671,237) 
-   
(262,774) 
(398)   
194,382 
(1,980,455)   
162,014 
484,012   
20,423,672    1,435,089 

For the year ended December 31, 2019 

Stage 1 

Consumers 
  Stage 2 

  Stage 3 

Stage 1 

Corporates 
  Stage 2 

Beginning balance 
Transfer to 12-month expected credit losses 
Transfer to lifetime expected credit losses   
Transfer to credit-impaired financial assets   
Charge-off   
Disposal 
Net increase (decrease) 
Business combination 
Ending balance 

 110,619,242     6,028,009    
  2,626,998    (2,614,767)   
  (8,238,499)    8,256,600   
(104,129)   
-   
(55)   
883,149   
-   
 111,253,283    12,448,807   

(152,128)   
-   
-   
  6,397,570   
100   

391,494     131,453,727   5,031,258    
1,560,734   (1,550,164)  
(12,231)   
(2,306,186)   2,341,881  
(18,101)   
(142,902)  
256,257   
-  
(217,382)   
(67,924)   
(70)  
(809,566)  
85,561   
40,161  
-   
417,674    134,443,979   4,910,598  

(252,249)  
-  
-  
3,985,392  
2,561  

Stage 3 
1,020,658 
(10,570) 
(35,695) 
395,151 
(222,537) 
(161,318) 
(266,432) 
21,000 
740,257 

For the year ended December 31, 2019 

Credit card accounts 
  Stage 2 

  Stage 3 

Stage 1 

Beginning balance 
Transfer to 12-month expected credit losses 
Transfer to lifetime expected credit losses   
Transfer to credit-impaired financial assets   
Charge-off   
Disposal 
Net increase (decrease) 
Business combination 
Ending balance 

Stage 1 
  6,861,844   
258,674   
  (307,100)   
  (124,675)   
-   
-   
589,724   
-   
  7,278,467   

982,772   
(258,166)   
307,450   
(104,712)   
-   
-   
(41,512)   
-   
885,832   

229,387   
(281,420)   
-   

208,989    248,934,813  
(508)   
4,446,406  
(350)    (10,851,785)  
(529,052)  
-  
-  
72,269    10,972,686  
2,661  
228,367    252,975,729  

-   

Total 
Stage 2 

  Stage 3 
12,042,039    1,621,141 
(23,309) 
(4,423,097)   
(54,146) 
10,905,931   
880,795 
(351,743)   
(721,339) 
-   
(229,242) 
(125)   
(108,602) 
32,071   
21,000 
40,161   
18,245,237    1,386,298 

266

- 83 - 

- 84 - 

267

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(8)  Details of other financial assets are as follows (Unit: Korean Won in millions): 

(10)  Changes  in  the  gross  carrying  amount  of  other  financial  assets  are  as  follows  (Unit:  Korean  Won  in 

Cash Management Account asset (CMA asset) 
Receivables 
Accrued income 
Telex and telephone subscription rights and refundable deposits 
Domestic exchange settlement debit 
Other assets 
Allowance for credit losses 

Total 

December 31, 2020 

  December 31, 2019 

210,000 
3,809,929 
864,107 
936,878 
1,518,775 
192,342 
(83,295) 
7,448,736 

199,000 
5,653,997 
1,012,240 
949,118 
373,228 
82,782 
(77,139) 
8,193,226 

(9)  Changes in the allowances for credit losses on other financial assets are as follows (Unit: Korean Won 

in millions): 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses   
Transfer  to  credit-impaired  financial  assets   
Provision  of  loss  allowance 
Charge-off 
Disposal 
Business  combination 
Others   

Ending balance 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses   
Transfer  to  credit-impaired  financial  assets   
Reversal  (provision)  of  loss  allowance 
Charge-off 
Disposal 
Business  combination 
Others 

Ending balance 

For the year ended December 31, 2020 

Stage 1 

Stage 2 

Stage 3 

(3,196)   
(142)   
125 
23 
(667)   
- 
- 
(624)   
815 
(3,666)   

(1,666)   
129 
(155)   
64 
(1,589)   

- 
- 

(2,235)   

2 

(5,450)   

(72,277)   

13 
30 
(87)   
(3,080)   
2,151 
1,557 
(1,968)   
(518)   
(74,179)   

For the year ended December 31, 2019 

Stage 1 

Stage 2 

Stage 3 

(3,469)   
(207)   
116 
19 
802 
- 
- 
(401)   
(56)   
(3,196)   

(1,971)   
198 
(43)   
159 

(9)   
- 
- 
- 
- 

(1,666)   

(62,501)   

9 
(73)   
(178)   
(6,854)   
2,506 
1,685 
(7,268)   
397 
(72,277)   

Total 
(77,139) 
- 
- 
- 
(5,336) 
2,151 
1,557 
(4,827) 
299 
(83,295) 

Total 
(67,941) 
- 
- 
- 
(6,061) 
2,506 
1,685 
(7,669) 
341 
(77,139) 

millions): 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses   
Transfer  to  credit-impaired  financial  assets   
Charge-off 
Disposal 
Net  increase  (decrease)   
Business  combination 

Ending balance 

Beginning balance 

Transfer  to  12-month  expected  credit  losses 
Transfer  to  lifetime  expected  credit  losses   
Transfer  to  credit-impaired  financial  assets   
Charge-off 
Disposal 
Net  increase  (decrease)   
Business  combination 

Ending balance 

For the year ended December 31, 2020 

Stage 1 
8,059,844 
8,760 
(15,305)   
(1,900)   

- 
- 

(856,008)   
72,035 
7,267,426 

Stage 2 

92,647 
(8,737)   
15,334 

(701)   
- 
- 

(26,539)   
4,414   

76,418 

Stage 3 

117,874 

(23)   
(29)   

2,601 
(2,151)   
(1,847)   
69,500 
2,262 
188,187 

For the year ended December 31, 2019 

Stage 1 
7,454,390 
8,036 
(17,678)   
(952)   
- 
- 
606,457 
9,591 
8,059,844 

Stage 2 

28,193 
(8,019)   
17,740 

(918)   
- 
-   
55,651   
-   

92,647 

Stage 3 

72,007 

(17)   
(62)   

1,870 
(2,506)   
(2,212)   
41,138 
7,656 
117,874 

Total 
8,270,365 
- 
- 
- 
(2,151) 
(1,847) 
(813,047) 
78,711 
7,532,031 

Total 
7,554,590 
- 
- 
- 
(2,506) 
(2,212) 
703,246 
17,247 
8,270,365 

268

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269

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
11.  FAIR VALUE OF FINANCIAL ASSETS AND LIABILITIES 

(1)    The fair value hierarchy 

The fair value hierarchy for financial instruments is determined by the amount of observable market data. 
The specific financial instruments characteristics and market condition such as the existence of the 
transactions among market participants and transparency are reflected to the market observable inputs. The 
fair value hierarchy gives the highest priority to quoted prices (unadjusted) in active markets for identical 
assets or liabilities. The Group maximizes the use of observable inputs and minimizes the use of 
unobservable inputs when measuring fair value of its financial assets and financial liabilities. Fair value is 
measured based on the perspective of a market participant. As such, even when market assumptions are not 
readily available, the Group’s own assumptions reflect those that market participants would use for 
measuring the assets or liabilities at the measurement date.   

The fair value measurement is described in the one of the following three levels used to classify fair value 
measurements: 

• 

• 

• 

  Level 1—fair value measurements are those derived from quoted prices (unadjusted) in active markets 
for identical assets or liabilities. The types of financial assets or liabilities generally included in Level 
1 are publicly traded equity securities, derivatives, and debt securities issued by governmental bodies. 

  Level 2— fair value measurements are those derived from inputs other than quoted prices included 
within Level 1 that are observable for the asset or liability, either directly (i.e. prices) or indirectly (i.e. 
derived from prices). The types of financial assets or liabilities generally included in Level 2 are debt 
securities not traded in active markets and derivatives traded in OTC but not required significant 
judgment. 

  Level 3— fair value measurements are those derived from valuation technique that include inputs for 
the assets or liabilities that are not based on observable market data (unobservable inputs). The types 
of financial assets or liabilities generally included in Level 3 are non-public securities and derivatives 
and debt securities of which valuation techniques require significant judgments and subjectivity. 

The inputs used to measure fair value may fall into different levels of the fair value hierarchy. In such 
cases, the level within the fair value hierarchy is based on the lowest level of input that is significant to 
the fair value measurement. The Group’s assessment of the significance of a particular input to a fair 
value measurement in its entirety requires judgment and consideration of inherent factors of the asset or 
liability. 

(2)    Fair value hierarchy of financial assets and liabilities measured at fair value are as follows (Unit: 

Korean Won in millions): 

Financial assets: 
Financial assets at FVTPL 

Deposits 
Debt securities   
Equity securities 
Capital contributions 
Beneficiary certificates 
Loans 
Derivative assets (Designated for trading) 
Others 

Sub-total 
Financial assets at FVTOCI 

Debt securities 
Equity securities 

Derivative assets (Designated for hedging) 
Total 

Sub-total 

Financial liabilities: 
Financial liabilities at FVTPL 
Deposits due to customers 
Derivative liabilities (Designated for 

trading) 
Securities sold 

Sub-total 
Financial liabilities at FVTPL designated as 

upon initial recognition 
Equity-linked securities 

Derivative liabilities (Designated for 

hedging) 

Total 

Level 1 (*) 

  Level 2 (*) 

  Level 3 

Total 

December 31, 2020 

48,796   
516,597   
35,422   
-   
24,895   
-   
18,416   
-   
644,126   

3,092,237   
510,073   
3,602,310   
-   
4,246,436   

- 
2,365,882 
- 
- 
869,852 
467,229 
6,875,454 
- 
10,578,417 

25,855,904 
- 
25,855,904 
174,820 
36,609,141 

-   
4,618   
450,371   
865,685   
1,917,811   
209,062   
7,872   
84,979   
3,540,398   

48,796 
2,887,097 
485,793 
865,685 
2,812,558 
676,291 
6,901,742 
84,979 
14,762,941 

-   
570,715   
570,715   
-   
4,111,113   

28,948,141 
1,080,788 
30,028,929 
174,820 
44,966,690 

49,279   

- 

-   

49,279 

6,024   
285,026   
340,329   

6,433,727 
- 
6,433,727 

20,136   
-   
20,136   

6,459,887 
285,026 
6,794,192 

-   

- 

19,630   

19,630 

-   
340,329   

64,769 
6,498,496 

-   
39,766   

64,769 
6,878,591 

(*) There were no transfers between Level 1 and Level 2 of financial assets and liabilities measured at fair value. 
The Group recognizes transfers among levels at the end of reporting period in which events have occurred or 
conditions have changed. 

270

- 87 - 

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271

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
  
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
Financial assets: 
Financial assets at FVTPL 

Deposits 
Debt securities   
Equity securities 
Capital contributions 
Beneficiary certificates 
Loans 
Derivative assets (Designated for trading) 
Sub-total 
Financial assets at FVTOCI 

Debt securities 
Equity securities 
Securities loaned 

Sub-total 
Derivative assets (Designated for hedging) 
Total 

Financial liabilities: 
Financial liabilities at FVTPL 
Deposits due to customers 
Derivative liabilities (Designated for 

trading) 

Sub-total 
Financial liabilities at FVTPL designated as 

upon initial recognition 
Equity-linked securities 

Derivative liabilities (Designated for 

hedging) 

Total 

Level 1 (*) 

  Level 2 (*) 

  Level 3 

Total 

December 31, 2019 

27,901   
420,330   
157,895   
-   
1   
-   
3,057   
609,184   

- 
1,910,929 
1,834 
- 
90,498 
59,844 
2,893,798 
4,956,903 

2,146,163   
441,672   
-   
2,587,835   
-   
3,197,019   

24,568,261 
- 
80,737 
24,648,998 
121,131 
29,727,032 

-   
5,826   
528,621   
515,199   
1,275,734   
152,629   
25,048   
2,503,057   

-   
493,698   
-   
493,698   
-   
2,996,755   

27,901 
2,337,085 
688,350 
515,199 
1,366,233 
212,473 
2,921,903 
8,069,144 

26,714,424 
935,370 
80,737 
27,730,531 
121,131 
35,920,806 

27,530   

4,336   
31,866   

- 

-   

27,530 

2,766,771 
2,766,771 

72,039   
72,039   

2,843,146 
2,870,676 

-   

- 

87,626   

87,626 

-   
31,866   

6,516 
2,773,287 

321   
159,986   

6,837 
2,965,139 

(*) There were no transfers between Level 1 and Level 2 of financial assets and liabilities measured at fair value. 
The Group recognizes transfers among levels at the end of reporting period in which events have occurred or 
conditions have changed. 

Financial assets and liabilities at FVTPL, financial liabilities at FVTPL designated as upon initial 
recognition, financial assets at FVTOCI, and derivative assets and liabilities are recognized at fair value. Fair 
value is the amount that would be received to sell an asset, or paid to transfer a liability, in an orderly 
transaction between market participants at the measurement date. 

Financial instruments are measured at fair value using a quoted market price in active markets. If there is no 
active market for a financial instrument, the Group determines the fair value using valuation methods. 
Valuation methods and input variables for each type of financial instruments are as follows: 

1)  Valuation methods and input variables for each type of financial instrument classified into level 2 in 

December 31, 2020 and 2019 are as follows: 

Debt securities 

Beneficiary certificates 

Valuation methods 

  Fair value is measured by discounting the future cash 
flows of debt securities applying the risk-free market 
rate with credit spread. 

  The beneficiary certificates classified as Level 2 are 
MMF and are measured at the standard price. 

Input variables 
  Risk-free market rate and credit spread 

  Standard price 

Derivatives 

  Fair value is measured by models such as option 

  Discount rate, values of underlying 

model (Closed form), DCF model, FDM and Monte 
Carlo Simulation. 

assets such as foreign exchange rate 
and stock prices, risk-free market 
rate, forward rate, etc. 

Loans 

  The future cash flows of debt instruments are 

  Risk-free market rate and credit spread 

measured at a discount by applying the market 
interest rate applied to entities with similar 
creditworthiness to the debtor. 

2)  Valuation methods and input variables for each type of financial instrument classified into level 3 in 

December 31, 2020 and 2019 are as follows: 

Loans, bond with options 

Valuation methods 

  Fair value is calculated by using the Discounted Cash 
Flow Model, Binomial Tree, which is a valuation 
technique commonly used in the market taking into 
account the price and variability of the underlying 
asset, and LSMC.  

Input variables 
  Values of underlying assets, volatility, 
credit spread, discount rate and 
terminal growth rate 

Debt securities 

  The Group is measuring fair value with LSMC and the 

  Stock volatility, interest rate volatility 

Equity securities, capital 

contributions and 
Beneficiary certificates 

Hull-White model.   

  Among DCF (Discounted Cash Flow) Model, FCFE 
(Free Cash Flow to Equity) Model, Comparable 
Company Analysis, Dividend Discount Model, Risk-
adjusted Rate of Return Method, Net Asset Value 
Method, LSMC, and Binomial Tree, more than one 
method is used given the characteristic of the subject 
of fair value measurement. 

and discount rate   

  Risk-free market rate, market risk 
premium, corporate Beta, stock 
prices, volatility of underlying 
asset, net asset of the investment 
association and discount rate 

Derivatives 

  Fair value is measured by models such as option model 

  Risk-free market rate, discount rate, 

(Closed form), DCF model, FDM and Monte Carlo 
Simulation. 

values of underlying assets such as 
foreign exchange rate and stock 
prices, volatility, etc. 

Equity-linked securities 

  Fair value is measured by models such as option model 

  Volatility of underlying assets, 

(Closed form), DCF model, FDM and Monte Carlo 
Simulation. 

Others 

  Fair value is measured by DCF model, LSMC, etc. 

discount rate, dividends, volatility, 
correlation coefficient, foreign 
exchange rate, etc. 

  Stock prices, volatility of underlying 

assets, etc. 

272

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
   
 
 
   
 
   
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Valuation methods of financial assets and liabilities measured at fair value and classified into Level 3 and 
significant but unobservable inputs are as follows: 

Loans, bond with 

options, 
convertible 
bonds 

Fair value 
measurement 
technique 
Binomial Tree 

LSMC 

DCF model 

Type 

Input variable 

Range(%) 

  Stock prices, 
Volatility of 
underlying 
asset 

  Stock prices, 
Volatility of 
underlying 
asset 

  Discount rate 

Impact of changes in significant 
unobservable inputs on fair value 
measurement 

  Variation of fair value increases as 

volatility of underlying asset 
increases. 

  Variation of fair value increases as 

volatility of underlying asset 
increases. 

19.82~22.84% 

18.99% 

4.70~16.50% 

decreases. 

  Fair value increases as discount rate 

  Terminal  growth 

rate 

  Credit spread 

  Fair value increases as terminal 

1.00% 

growth rate increases. 

  Fair value decreases as credit spread 

2.30~5.90% 

increases. 

Hull-White model 

  Stock volatility 

  Fair value increases as volatility 

17.50~27.30% 

increases. 

  Interest rate 
volatility 
  Discount rate 

  Fair value increases as volatility 

0.50% 

increases. 

  Fair value increases as discount rate 

3.10~53.20% 

decreases. 

Derivative assets  Option valuation 

Interest rate 

  Correlation 

model and 
others 

related 

coefficient   

  Variation of fair value increases as 
correlation coefficient increases. 

Fair value 
measurement 
technique 

Equity securities, 

LSMC 

capital 
contributions, 
and beneficiary 
certificates 

DCF model and 

others 

Others 

Net asset value 

method 

Binomial Tree 

Income 

approach 

LSMC 

Type 

Input variable 

Range(%) 

Impact of changes in significant 
unobservable inputs on fair value 
measurement 

  Variation of fair value increases as 
volatility of underlying asset   
increases. 

18.99~26.45% 

  Fair value increases as terminal 

1.00% 

growth rate increases. 

  Fair value increases as discount rate 

5.83~34.63% 

decreases. 

  Fair value increases as sales price 

increases 

- 

- 

  Variation of liquidation value 

increases as volatility of underlying 
assets increases 

  Fair value increases as discount rate 

14.30% 

decreases. 

  Fair value increases as volatility 

39.60% 

increases. 

  Fair value increases as discount rate 

8.50% 

decreases. 

  Fair value increases as discount rate 

12.69% 

decreases. 

  Fair value increases as growth rate 

1.00% 

increases. 

  Variation of fair value increases as 

volatility of underlying asset 
increases. 

17.61~26.45% 

  Stock prices, 
Volatility of 
underlying   

asset 

  Terminal growth 

rate 

  Discount rate 

  Fluctuation rate 
of real estate 
sales price 
  Liquidation 
value   

  Discount rate 

  Volatility 

  Discount rate 

  Discount rate 

  Growth rate 

  Stock prices, 
Volatility of 
underlying 
asset 

  Variation of fair value increases as 
volatility of underlying assets 
increases. 

  Variation of fair value increases as 
correlation coefficient increases. 

  Variation of fair value increases as 
volatility of underlying assets 
increases. 

  Variation of fair value decreases as 

credit risk adjustment ratio increases. 

  Variation of fair value increases as 
correlation coefficient increases. 

Fair value of financial assets and liabilities classified into Level 3 is measured by the Group using its own 
valuation methods or using external specialists. Unobservable inputs used in the fair value measurements are 
produced by the internal system of the Group and the appropriateness of inputs is reviewed regularly.   

  Volatility of 
underlying 
asset 

0.90~0.98 

25.46~131.47% 

0.29~0.75 

- 

100.00% 

0.90~0.98 

Equity related    Correlation 
coefficient 

Derivative 
liabilities 

DCF model 

Interest rate 

related 

Option valuation 

Interest rate 

model and 
others 

related 

  Volatility of 
underlying 
asset 
  Credit risk 

adjustment 
ratio 

  Correlation 
coefficient 

  Volatility of 
underlying 
asset 

Equity related     Correlation 
coefficient 

  Volatility of 
underlying 
asset 

Equity related    Correlation 
coefficient 
  Volatility of 
underlying 
asset 

Equity-linked 
securities 

Monte Carlo 

Simulation and 
others 

25.46~131.47% 

  Variation of fair value increases as 
volatility of underlying assets 
increases. 

  Variation of fair value increases as 
correlation coefficient increases. 

0.29~0.75 

- 

0.48~0.60 

27.59~49.29% 

  Variation of fair value increases as 
volatility of underlying assets 
increases. 

  Fair value of equity-linked securities 
increases if both historical volatility 
and correlation coefficient increase. 
However, when correlation 
coefficient decreases despite the 
increase in historical volatility, the 
fair value variation of equity-linked 
securities may decrease. 

274

- 91 - 

- 92 - 

275

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(3)  Changes in financial assets and liabilities measured at fair value classified into Level 3 are as follows 

(Unit: Korean Won in millions): 

Beginning 
balance 

Business 
combination 

Net income 
(loss) (*1) 

Other 
comprehensive 
income 

Purchases/ 
issuances 

Disposals / 
settlements   

Transfer to 
or out of 
Level 3 (*2)   

Ending 
balance 

For the year ended December 31, 2020 

Financial assets: 
Financial assets at 
FVTPL 
Debt securities 
Equity securities 
Capital contributions 
Beneficiary 
certificates 
Loans 
Derivative assets 
Others 

Sub-total 

Financial assets at 
FVTOCI 
Equity securities 

Total 

Financial liabilities: 
Financial liabilities at 
FVTPL   
Derivative liabilities 
Financial liabilities at 
FVTPL designated 
as upon initial 
recognition 
Equity-linked 
securities 

Derivative liabilities 
(Designated for 
hedging) 

Total 

5,826   
464,741   
515,199   

  1,275,734   
152,629   
25,048   
63,880   
  2,503,057   

-   
493,698   
  2,996,755   

-   
3,894   
173,244   

166,467   
35,854   
-   
-   
379,459   

-   
379,459   

(632)   
(8,977)   
39,500   

(7,919)   
6,149   
9,458   
3,472   
41,051   

-   
-   
41,051   

-   
-   
-   

2,627 
5,088 
194,396 

715,437 
-   
656,880 
-   
9,501 
-   
17,997 
-   
-    1,601,926 

(3,203)   
(14,407)   
(56,654)   

(231,908)   
(642,450)   
(23,911)   
(370)   
(972,903)   

-   
32   
-   

4,618 
450,371 
865,685 

-    1,917,811 
-   
209,062 
(12,224)   
7,872 
-   
84,979 
(12,192)    3,540,398 

- 
-   
82,227 
(4,920)   
(4,920)    1,684,153 

-   
(2,482)   
(975,385)   

-   
2,192   

- 
570,715 
(10,000)    4,111,113 

72,039   

-   

30,150   

-   

2,650 

(66,170)   

(18,533)   

20,136 

87,626   

321   
159,986   

-   

-   
-   

665   

-   
30,815   

-   

-   
-   

-   

(68,661)   

-   

19,630 

-   
2,650   

(321)   
(135,152)   

-   
(18,533)   

- 
39,766 

(*1) For financial liabilities, positive numbers represent losses that increase balance and negative numbers represent 
gains that decrease balance. The statements of comprehensive income includes gain of 37,340 million won 
included in net gain (loss) on financial assets at FVTPL and net gain (loss) on financial assets at FVTOCI 
pertaining to the assets and liabilities held by the Group at the end of the period. 

(*2) The Group recognizes transfers between levels at the end of reporting period within which events have occurred or 

conditions have changed. 

Beginning 
balance 

Business 
Combination   

Net Income 
(loss) (*1) 

Other 
comprehensive 
income 

Purchases/ 
issuances 

Disposals/ 
settlements   

Transfer to 
or out of 
Level 3 (*2)   

Ending 
balance 

For the year ended December 31, 2019 

8,389   
401,860   
422,614   

854,299   
180,450   
48,798   
  1,916,410   

-   
-   
707   

-   
-   
-   
707   

476 
59,537 
(13,270) 

18,450 
6,854 
16,935 
88,982 

- 
- 
- 

- 
- 
- 
- 

2,000 
95,511 
173,064 

578,228 
60,696 
1,115 
910,614 

(5,039)   
(28,287)   
(67,916)   

(183,684)   
(95,371)   
(40,343)   
(420,640)   

- 
- 
- 

5,826 
528,621 
515,199 

8,441 
- 
(1,457) 
6,984 

  1,275,734 
152,629 
25,048 
  2,503,057 

468,847   
  2,385,257   

1,408   
2,115   

- 
88,982 

23,063 
23,063 

687 
911,301 

(306)   
(420,946)   

(1) 
6,983 

493,698 
  2,996,755 

16,691   

-   

84,033 

- 

(11,140) 

(14,817)   

(2,728) 

72,039 

164,767   

-   

33,237 

-   
181,458   

-   
-   

- 
117,270 

- 

- 
- 

1,809 

(112,187)   

- 

87,626 

321 
(9,010) 

-   
(127,004)   

- 
(2,728) 

321 
159,986 

Financial assets: 
Financial assets at 
FVTPL 
Debt securities 
Equity securities 
Capital contributions 
Beneficiary 
certificates 
Loans 
Derivative assets 

Sub-total 

Financial assets at 
FVTOCI 
Equity securities 

Total 

Financial liabilities: 
Financial liabilities at 
FVTPL   
Derivative liabilities 
Financial liabilities at 
FVTPL designated 
as upon initial 
recognition 
Equity-linked 
securities 
Derivatives 
liabilities 
(designated for 
hedging) 

Total 

(*1) For financial liabilities, positive numbers represent losses that increase balance and negative numbers represent 
gains that decrease balance. The statements of comprehensive income includes gain of 21,809 million won 
included in net gain (loss) on financial assets at FVTPL and net gain (loss) on financial assets at FVTOCI 
pertaining to the assets and liabilities held by the Group at the end of the period. 

(*2) The Group recognizes transfers between levels at the end of reporting period within which events have occurred or 

conditions have changed. 

276

- 93 - 

- 94 - 

277

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
   
     
 
 
   
   
   
   
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
   
   
   
 
 
   
   
 
 
   
   
   
   
 
 
   
   
 
 
   
   
   
   
 
 
   
   
 
 
 
 
   
   
   
   
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
   
 
 
   
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
   
 
 
 
 
   
   
 
 
 
 
 
 
   
 
 
 
 
   
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial assets: 
Financial assets at FVTPL 
Derivative assets (*1) 
Loans (*2) 
Debt securities 
Equity securities (*3) (*4) 
Beneficiary certificates (*4) 

Financial assets at FVTOCI 
Equity securities (*3) (*4) 

Total 

Financial liabilities: 

Financial liabilities at FVTPL 
Derivative liabilities (*1) 
Financial liabilities at FVTPL 

designated as upon initial recognition   
Equity-linked securities (*1) 

Total 

December 31, 2019 

Net income (loss) 

Other comprehensive   
income (loss) 

Favorable 

  Unfavorable 

Favorable 

  Unfavorable 

640   
152   
652   
16,104   
1,125   

-   
18,673   

(935)   
(128)   
(640)   
(10,929)   
(1,125)   

-   
(13,757)   

1,054   

(816)   

136   
1,190   

(142)   
(958)   

-   
-   
-   
-   
-   

- 
- 
- 
- 
- 

26,380   
26,380   

(11,981) 
(11,981) 

-   

-   
-   

- 

- 
- 

(*1)  Fair value changes of equity related derivatives assets and liabilities and equity-linked securities are calculated by 
increasing or decreasing historical volatility of the stock price and correlation, which are major unobservable 
variables, by 10%, respectively. In the case of interest rate related derivative assets and liabilities, fair value 
changes are calculated by increasing or decreasing the volatility of interest rate, which are major unobservable 
variables, by 10%.   

(*2)  Fair value changes of equity securities are calculated by increasing or decreasing stock prices (-10%~10%) and 

volatility (-10~10%). The stock prices and volatility are major unobservable variables. 

(*3)  Fair value changes of equity securities are calculated by increasing or decreasing terminal growth rate (0~1%) and 
discount rate or liquidation value (-1~1%). The growth rate, discount rate, and liquidation value are major 
unobservable variables. 

(*4)  Even if the sensitivity analysis of the capital contributions and beneficiary certificates is not possible in practice, 
fair value changes of beneficiary certificates and other securities whose major unobservable variables are 
composed of the real estate are calculated by increasing or decreasing price fluctuation rate of real estate which is 
underlying assets and discount rate by 1%.   

(4)    Sensitivity analysis results on reasonable fluctuation of the significant unobservable input variables for 

the fair value of Level 3 financial instruments are as follows.   

The sensitivity analysis of the financial instruments has been performed by classifying with favorable and 
unfavorable changes based on how changes in unobservable assumptions would have effects on the 
fluctuations of financial instruments’ value. When the fair value of a financial instrument is affected by more 
than one unobservable assumption, the below table reflects the most favorable or the most unfavorable 
changes which resulted from varying the assumptions individually. The sensitivity analysis was performed 
for two types of   
level 3 financial instruments: (1) interest rate related derivatives, currency related derivatives, equity related 
derivatives, equity-linked securities beneficiary certificates and loans of which fair value changes are 
recognized as net income; (2) equity securities of which fair value changes are recognized as other 
comprehensive income.   

Meanwhile, among the financial instruments that are classified as Level 3 amounting to 4,150,878 million 
won and 3,156,741 million won as of December 31, 2020 and 2019 respectively, equity instruments of 
3,052,432 million won and 2,194,320 million won whose carrying amount are considered to represent the 
reasonable approximation of fair value are excluded from the sensitivity analysis. 

The sensitivity on fluctuation of input variables by financial instruments as of December 31, 2020 and 2019 
is as follows (Unit: Korean Won in millions):   

Financial assets: 
Financial assets at FVTPL 
Derivative assets (*1) 
Loans (*2) 
Debt securities 
Equity securities (*2) (*3) (*4) 
Beneficiary certificates (*4) 
Others (*2) 

Financial assets at FVTOCI 
Equity securities (*3) (*4) 

Total 

Financial liabilities: 

Financial liabilities at FVTPL 
Derivative liabilities (*1) 
Financial liabilities at FVTPL 

designated as upon initial recognition   
Equity-linked securities (*1) 

Total 

December 31, 2020 

Net income (loss) 

Other comprehensive   
income (loss) 

Favorable 

  Unfavorable 

Favorable 

  Unfavorable 

110   
933   
13   
8,539   
1,403   
640   
-   
-   
11,638   

(257)   
(932)   
(10)   
(7,337)   
(1,537)   
(547)   
-   
-   
(10,620)  

776   

(405)   

57   
833   

(45)   
(450)   

-   
-   
-   
-   
-   
-   
-   
21,587   
21,587   

-   

-   
-   

- 
- 
- 
- 
- 
- 
- 
(16,740) 
(16,740) 

- 

- 
- 

(*1)  Fair value changes of equity related derivatives assets and liabilities and equity-linked securities are calculated by 
increasing or decreasing historical volatility of the stock price and correlation, which are major unobservable 
variables, by 10%, respectively. In the case of interest rate related derivative assets and liabilities, fair value 
changes are calculated by increasing or decreasing the volatility of interest rate, which are major unobservable 
variables, by 10%.   

(*2)  Fair value changes of equity securities are calculated by increasing or decreasing stock prices (-10%~10%) and 

volatility (-10~10%). The stock prices and volatility are major unobservable variables. 

(*3)  Fair value changes of equity securities are calculated by increasing or decreasing terminal growth rate (-
0.5%~0.5%) and discount rate (-1~1%) or liquidation value (-1~1%). The growth rate, discount rate, and 
liquidation value are major unobservable variables. 

(*4)  Even if the sensitivity analysis of the capital contributions and beneficiary certificates is not possible in practice, 
fair value changes of beneficiary certificates and other securities whose major unobservable variables are 
composed of the real estate are calculated by increasing or decreasing price fluctuation rate of real estate which is 
underlying assets and discount rate by 1%.   

278

- 95 - 

- 96 - 

279

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
   
   
   
 
 
   
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
   
   
   
 
 
 
 
 
 
 
   
   
   
 
 
 
 
   
   
   
 
 
   
   
   
 
 
   
  
   
 
 
 
 
 
 
 
 
 
(5)  Fair value and carrying amount of financial assets and liabilities that are recorded at amortized cost are 

(6)  Financial instruments by category 

as follows (Unit: Korean Won in millions): 

Financial assets: 

Securities at amortized cost 
Loans and other financial assets at 

amortized cost 
Financial liabilities: 

Deposits due to customers 
Borrowings 
Debentures 
Other financial liabilities 

Financial assets: 

Securities at amortized cost 
Loans and other financial assets at 

amortized cost 
Financial liabilities: 

Deposits due to customers 
Borrowings 
Debentures 
Other financial liabilities 

December 31, 2020 

Fair value 

  Level 1 

Level 2 

Level 3 

Total 

Book   
value 

  2,968,875   

14,299,748   

-   

17,268,623   

17,020,839 

-   

-    318,144,845    318,144,845   

320,106,078 

-    291,767,282   
20,586,930   
-   
37,931,989   
-   
13,305,067   
-   

-    291,767,282   
20,763,675   
37,931,989   
13,591,556   

176,745   
-   
286,489   

291,477,279 
20,745,466 
37,479,358 
13,808,386 

December 31, 2019 

Fair value 

  Level 1 

Level 2 

Level 3 

Total 

Book   
value 

  3,123,898   

17,378,920   

-   

20,502,818   

20,320,539 

25,902 

54,507    283,058,699    283,139,108   

293,717,693 

-    264,909,974   
18,919,018   
-   
31,173,189   
-   
17,274,514   
-   

-    264,909,974   
18,919,018   
-   
31,173,189   
-   
17,274,514   
-   

264,685,578 
18,998,920 
30,858,055 
17,287,722 

The fair values of financial instruments are measured using quoted market price in active markets. In 
case there is no active market for financial instruments, the Group determines the fair value by using 
valuation methods. Valuation methods and input variables for financial assets and liabilities that are 
measured at amortized cost are given as follows: 

Securities at amortized cost 

 The fair value is measured by discounting the projected 

Valuation methods 

cash flows of debt securities by applying risk-free market 
rate with credit spread. 

Input variables 
 Risk-free market rate 
and credit spread 

Loans and other financial 
assets at amortized cost 

 The fair value is measured by discounting the projected 
cash flows of loan products by applying the market 
discount rate that has been applied to a proxy company 
that has similar credit rating to the debtor. 

 Risk-free market rate, 
credit spread and 
prepayment rate 

Deposits due to customers, 

borrowings, debentures and 
other financial liabilities 

 The fair value is measured by discounting the projected 
cash flows of debt products by applying the market 
discount rate that is reflecting credit rating of the Group. 

 Risk-free market rate, 
credit spread and 
forward rate 

Carrying amounts of financial assets and liabilities by each category are as follows (Unit: Korean Won in 
millions): 

Financial assets 

Deposits 
Securities 
Loans 
Derivative assets 
Other financial assets   

Total 

Financial liabilities 

Deposits due to 
customers 
Borrowings 
Debentures 
Derivative liabilities 
Other financial 
liabilities 

Total 

December 31, 2020 

Financial asset 
at FVTPL 

Financial assets 
at FVTOCI 

48,796   
7,136,112   
676,291   
6,901,742   
-   
14,762,941   

-   
30,028,929   
-   
-   
-   
30,028,929   

Financial assets 
at amortized cost   
9,863,160  
17,020,839  
302,794,182  
-  
7,448,736  
337,126,917  

Derivatives 
assets 
(Designated for 
hedging) 

-   
-   
-   
174,820   
-   
174,820   

Total 
9,911,956 
54,185,880 
303,470,473 
7,076,562 
7,448,736 
382,093,607 

December 31, 2020 

Financial 
liabilities at 
FVTPL 

Financial 
liabilities 
designated at 
FVTPL 

Financial 
liabilities at 
amortized cost 

Derivatives 
liabilities 
(Designated for 
hedging) 

49,279 
285,026 
- 
6,459,887 

- 
6,794,192 

- 
19,630 
- 
- 

- 
19,630 

291,477,279 
20,745,466 
37,479,358 
- 

13,808,386 
363,510,489 

- 
- 
- 
64,769 

- 
64,769 

Total 

291,526,558 
21,050,122 
37,479,358 
6,524,656 

13,808,386 
370,389,080 

280

- 97 - 

- 98 - 

281

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
 
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2019 

(7) 

Income or expense from financial instruments by category 

Financial assets 

Deposits 
Securities 
Loans 
Derivative assets 
Other financial assets   

Total 

Financial liabilities 

Deposits due to 
customers 
Borrowings 
Debentures 
Derivative liabilities 
Other financial 
liabilities 

Total 

Financial asset 
at FVTPL 

Financial assets 
at FVTOCI 

27,901   
4,906,867   
212,473   
2,921,903   
-   
8,069,144   

-   
27,730,531   
-   
-   
-   
27,730,531   

Financial assets 
at amortized cost   
14,492,223  
20,320,539  
271,032,244  
-  
8,193,226  
314,038,232  

Derivatives 
assets 
(Designated for 
hedging) 

-   
-   
-   
121,131   
-   
121,131   

Total 
14,520,124 
52,957,937 
271,244,717 
3,043,034 
8,193,226 
349,959,038 

December 31, 2019 

Financial 
liabilities at 
FVTPL 

Financial 
liabilities 
designated at 
FVTPL 

Financial 
liabilities at 
amortized cost 

Derivatives 
liabilities 
(Designated for 
hedging) 

27,530 
- 
- 
2,843,146 

- 
2,870,676 

- 
87,626 
- 
- 

- 
87,626 

264,685,578 
18,998,920 
30,858,055 
- 

17,287,722 
331,830,275 

- 
- 
- 
6,837 

- 
6,837 

Total 

264,713,108 
19,086,546 
30,858,055 
2,849,983 

17,287,722 
334,795,414 

Income or expense from financial assets and liabilities by each category during the years ended December 
31, 2020 and 2019 are as follows (Unit: Korean Won in millions): 

For the year ended December 31, 2020 

Fees and 
Commissions 
Income 
(expense) 

Provision 
(reversal) of 
credit loss 

-   

-   

Gain or loss 
on 
transactions 
and valuation   
421,709   

Interest Income 
(expense) 

48,612   

Others 
120,158   

Total 
590,479 

437,527   

311   

(1,529)   

24,138   

18,385   

478,832 

382,988   

-   

934   

-   

-   

383,922 

8,654,726   

376,872   

(792,250)   

44,443   

-   

8,283,791 

(3,516,023)   

-   

-   

-   

-    (3,516,023) 

Financial assets at FVTPL   
Financial assets at 

FVTOCI 

Securities at amortized 

cost 

Loans and other financial 
assets at amortized cost 

Financial liabilities at 

amortized cost 
Net derivatives 

(designated for hedging)   
Total 

-   
6,007,830   

-   
377,183   

-   
(792,845)   

(74,213)   
416,077   

-   
138,543   

(74,213) 
6,146,788 

For the year ended December 31, 2019 

Interest Income 
(expense) 

Fees and 
Commissions 
Income 
(expense) 

Provision 
(reversal) of 
credit loss 

50,277   

89,817   

-   

Gain or loss 
on 
transactions 
and valuation   
25,455   

Others 

86,979   

Total 
252,528 

474,751   

436,340   

-   

-   

(3,297)   

11,015   

20,980   

503,449 

1,415   

-   

-   

437,755 

9,615,060   

296,435   

(385,758)  

102,115   

-   

9,627,852 

(4,682,722)   

-   

-   

-   

-    (4,682,722) 

Financial assets at FVTPL   
Financial assets at 

FVTOCI 

Securities at amortized 

cost 

Loans and other financial 
assets at amortized cost 

Financial liabilities at 

amortized cost 
Net derivatives 

(designated for hedging)   
Total 

-   
5,893,706  - 

-   
386,252  - 

-   
(387,640)  - 

36,982   
175,567  - 

-   
107,959   

36,982 
6,175,844 

12.  DERECOGNITION AND OFFSET OF FINANCIAL INSTRUMENTS 

(1)  Derecognition of financial instruments 

Transferred financial assets that do not meet the condition of derecognition in their entirety. 

282

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1)  Bonds sold under repurchase agreements 

The financial instruments that were disposed but the Group agreed to repurchase at the fixed amounts at 
the same time, so that they did not meet the conditions of derecognition, are as follows (Unit: Korean 
Won in millions): 

Assets transferred      Financial assets at FVTPL 

  Financial assets at FVTOCI 
  Securities at amortized cost 
  Loans and other financial assets at 

amortized cost 

Related liabilities 

Total 
  Bonds sold under repurchase agreements   

2)  Securities loaned 

December 31,   
2020 

December 31,   
2019 

410,331 
138,315 
40,987 

50,088 
639,721 
657,823 

407,985 
56,975 
42,841 

82,594 
590,395 
569,002 

When the Group loans its securities to outside parties, the legal ownerships of the securities are 
transferred; however, they should be returned at the end of lending period. Therefore, the Group does 
not derecognize them from the consolidated financial statements as it owns majority of risks and 
benefits from the securities continuously, regardless of the transfer of legal ownership. The carrying 
amounts of the securities loaned are as follows (Unit: Korean Won in millions): 

Financial assets 
at FVTOCI 

  Korean treasury and 
government bonds 

  December 31, 2020 

  December 31, 2019 

Loaned to 

100,345 

80,737 

Korea Securities 

Finance 
Corporation   

3)  Liquidity of financial assets 

As of December 31, 2020 and 2019, the consolidated structured companies issued asset-backed 
securities with loans and corporate bonds held by the Group as liquid assets, and the Group bear related 
risks through the purchase agreements or credit contributions. The transaction details of the transfer of 
the financial instrument are as follows: 

December 31, 2020 

December 31, 2019 

  Book value (*) 

Fair value 

Book value 

Fair value 

Assets transferred 
Related liabilities 

4,630,470   
3,803,911   

4,629,545   
3,804,821   

4,504,496   
3,523,010   

4,485,942 
3,532,784 

(*) The carrying amount is the amount before the allowance for bad debts. 

On the other hand, the details of transferred financial assets that have not been removed, such as bonds 
sold under the repurchase agreement and loan securities, are also described in Note 18. The Group does 
not have financial instruments that are continuously involved. 

(2)  The offset of financial assets and liabilities 

The Group possesses both the uncollected domestic exchange receivables and the unpaid domestic exchange 
payable, which satisfy offsetting criteria of Korean IFRS 1032. Therefore, the total number of uncollected 
domestic exchange receivables or unpaid domestic exchange payable has been offset with part of unpaid 
domestic exchange payables or uncollected domestic exchange receivables and has been disclosed in loans at 
amortized cost and other financial assets and other financial liabilities of the Group’s statements of financial 
position respectively. 

The Group possesses the derivative assets, derivative liabilities, receivable spot exchange and payable spot 
exchange that do not satisfy the offsetting criteria of Korean IFRS 1032, but provide the Group under the 
circumstances of the trading party’s defaults, insolvency or bankruptcy, with the right of offsetting. Items 
such as cash collateral cannot satisfy the offsetting criteria of Korean IFRS 1032, but in accordance with the 
collateral arrangements and under the circumstances of the trading party’s default, insolvency or bankruptcy, 
the net amount of derivative assets and derivative liabilities, receivable spot exchange and payable spot 
exchange can be offset. 

The Group has entered into a resale and repurchase agreement and accounted it as a collateralized borrowing. 
The Group has also entered into a resale and purchase agreement and accounted it as a secured loans. The 
Group under the repurchase agreements has an offsetting right only upon the counterparty’s default, 
insolvency or bankruptcy; thus, the repurchase agreements are applied by the TBMA/ISMA Global Master 
Repurchase Agreement, which does not satisfy the offsetting criteria of Korean IFRS 1032. The Group 
disclosed bonds sold under repurchase agreements as borrowings and bonds purchased under resale 
agreements as loan at amortized cost and other financial assets. 

As of December 31, 2020 and 2019, the financial instruments to be offset and may be covered by master 
netting agreements and similar agreements are as follows (Unit: Korean Won in millions): 

December 31, 2020 

  Gross 

amounts of 
recognized 
financial 
assets   

Gross 
amounts of 
recognized 
financial 
assets 
setoff 

Net 
  amounts 
of financial 
assets 
presented   

Related amounts not setoff 
in the consolidated 
statement of financial 
position 

Netting 
agreements 
and others 

Cash 
collateral 
received 
and others   

Net   
amounts 

  6,456,799   
  3,153,919   

-    6,456,799   
-    3,153,919   

7,733,997   

598,545    1,278,176 

  10,145,749   

-    10,145,749    10,145,749   

-   

- 

  34,352,965    32,834,189    1,518,776   
-   
  54,109,432    32,834,189    21,275,243    17,879,746   

-    1,518,776 
598,545    2,796,952 

  5,823,620   

-    5,823,620   

19,630   
  3,153,400   

-   
19,630   
-    3,153,400   

7,147,683 

477,603 

  1,371,364 

657,823   

-   

657,823   

213,623   

444,200   

- 

  33,014,440    32,834,189   
180,251   
  42,668,913    32,834,189    9,834,724   

176,179   
7,537,485   

-   

4,072 
921,803    1,375,436 

Financial assets: 
Derivative assets (*1) 
Receivable spot exchange (*2) 
Bonds purchased under resale 

agreements (*2) 

Domestic exchange settlement debits 

(*2) (*6) 

Total 

Financial liabilities: 
Derivative liabilities (*1) 
Equity-linked securities in short 

position (*3) 

Payable spot exchange (*4) 
Bonds sold under repurchase 

agreements (*5) 

Domestic exchange settlement 

credits (*4) (*6) 

Total 

(*1) The items include derivative assets and liabilities held for trading and designated for hedging. 
(*2) The items are included in loan at amortized cost and other financial assets. 
(*3) The items are equity linked securities related to derivatives and are included in financial liabilities at FVTPL. 
(*4) The items are included in other financial liabilities. 
(*5) The items are included in borrowings. 
(*6) Certain financial assets and liabilities are presented as net amounts. 

284

- 101 - 

- 102 - 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
 
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
December 31, 2019 

Gross 
amounts of 
recognized 
financial 
assets   

Gross 
amounts of 
recognized 
financial 
assets 
setoff 

Net 
  amounts 
of financial 
assets 
presented   

Related amounts not setoff 
in the consolidated 
statement of financial 
position 

Netting 
agreements 
and others 

Cash 
collateral 
received 

Net   
amounts 

  3,032,894   
  5,112,206   

-    3,032,894   
-    5,112,206   

7,058,885   

111,122   

975,093 

  8,981,752   

-    8,981,752   

8,981,752   

-   

- 

-   
  31,642,486    31,269,258   
  48,769,338    31,269,258    17,500,080    16,040,637   

373,228   

-   

373,228 
111,122    1,348,321 

  2,824,449   

-    2,824,449    

87,626   
  5,111,386   

-   
87,626   
-    5,111,386   

7,071,549   

172,488   

779,424 

569,002   

-   

569,002   

180,402   

388,600   

- 

  32,531,186    31,269,258    1,261,928   
  41,123,649    31,269,258    9,854,391   

1,257,280   
8,509,231   

-   
561,088   

4,648 
784,072 

Financial assets: 
Derivative assets (*1) 
Receivable spot exchange (*2) 
Bonds purchased under resale 

agreements (*2) 

Domestic exchange settlement debits 

(*2) (*6) 

Total 

Financial liabilities: 
Derivative liabilities (*1) 
Equity-linked securities in short 

position (*3) 

Payable spot exchange (*4) 
Bonds sold under repurchase 

agreements (*5) 

Domestic exchange settlement 

credits (*4) (*6) 

Total 

(*1) The items include derivatives held for trading, derivatives designated for hedging. 
(*2) The items are included in loan at amortized cost and other financial assets. 
(*3) The items are equity linked securities related to derivatives and are included in financial liabilities at FVTPL. 
(*4) The items are included in other financial liabilities. 
(*5) The items are included in borrowings. 
(*6) Certain financial assets and liabilities are presented as net amounts. 

13.  INVESTMENTS IN JOINT VENTURES AND ASSOCIATES 

(1) 

Investments in associates accounted for using the equity method of accounting are as follows: 

Joint ventures and associates 

  Main business 

December 31, 
2020 

December 31, 
2019 

  Location 

Financial 
statements as of 

Percentage of ownership 
(%) 

Woori Bank: 

W Service Networks Co., Ltd. (*1) 

Freight & staffing 
services 

Korea Credit Bureau Co., Ltd. 

(*2) 

  Credit information 

Korea Finance Security Co., Ltd. 

(*1) 

Saman Corporation (*6) 

Wongwang Co., Ltd. (*4) 

Sejin Construction Co., Ltd. (*4) 
ARES-TECH Co., Ltd. (*4) 

Reading Doctors Co., Ltd. (*4) 
Cultizm Korea LTD Co., Ltd. (*4) 

NK Eng Co., Ltd. (*4) 
Beomgyo.,Ltd. (*4) 

Woori Growth Partnerships New 
Technology Private Equity 
Fund 

2016KIF-IMM Woori Bank 
Technology Venture Fund 
K BANK Co., Ltd. (*2) (*7) 
Smart Private Equity Fund No.2 

Woori Bank-Company K Korea 

Movie Asset Fund 

Well to Sea No. 3 Private Equity 

Fund (*6) 

Partner One Value Up I Private 

Equity Fund 

IBK KIP Seongjang Dideemdol 

1st Private Investment Limited 
Partnership 

Crevisse Raim Impact 1st Startup 
Venture Specialist Private 
Equity Fund 

LOTTE CARD Co., Ltd.   

  Security service 

General 
construction 
Technology service   
Wholesale and real 
estate 
Construction 
Electronic 
component 
manufacturing 
  Other services 
Wholesale and retail 
sales 

  Manufacturing 
Telecommunication 
equipment retail 
sales 

Other financial 
services 
Other financial 
services 
Finance 
Other financial 
services 
Other financial 
services 

Finance 
Other financial 
services 

Other financial 
services 

Other financial 
services 
Credit card and 
installment 
financing 

Together-Korea Government 

Private Pool Private Securities 
Investment Trust No.3 

Other financial 
services 

Genesis Environmental Energy 
Company 1st Private Equity 
Fund 

Union Technology Finance 
Investment Association 

Trust and collective 
investment 
Trust and collective 
investment 

4.9   

9.9   

4.9    Korea 

  2020.11.30(*5) 

9.9    Korea 

2020.12.31 

15.0   

15.0    Korea 

  2020.11.30(*5) 

-   

9.2    Korea 

29.0   
29.6   

23.4   
35.4   

31.3   
23.1   

29.0    Korea 
29.6    Korea 

23.4    Korea 
35.4    Korea 

31.3    Korea 
23.1    Korea 

23.1   

23.1    Korea 

- 

- 
- 

- 
- 

- 
- 

- 

23.1   

20.0   
26.2   

20.0   

25.0   

50.0   

23.3   

23.1    Korea 

2020.12.31 

20.0    Korea 
14.5    Korea 

2020.12.31 
  2020.11.30(*5) 

20.0    Korea 

2020.12.31 

25.0    Korea 

2020.12.31 

50.0    Korea 

  2020.9.30(*5) 

23.3    Korea 

2020.12.31 

20.0   

20.0    Korea 

2020.12.31 

25.0   

25.0    Korea 

2020.12.31 

20.0   

20.0    Korea 

  2020.9.30(*5) 

100.0   

-    Korea 

2020.12.31 

24.8   

29.7   

-    Korea 

2020.12.31 

-    Korea 

2020.12.31 

286

- 103 - 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
 
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
   
   
 
 
 
Joint ventures and associates 

  Main business 

December 31, 
2020 

December 31, 
2019 

  Location 

Financial 
statements as of 

Joint ventures and associates 

Percentage of ownership 
(%) 

Woori Bank: (*8) 

Japanese Hotel Real Estate Private 

Equity Fund 2   

Woori G Clean Energy No.1 

Woori Goseong Power EBL 

Private Special Asset Fund 
Woori Seoul Beltway Private 

Special Asset Fund 

Woori Financial Capital Co., Ltd. : 

AJU TAERIM 1st Fund 

Portone-Cape Fund No.1 

KIWOOM PE AJU Investment 

Fund (*9) 

Woori Investment Bank Co., Ltd. : 

(*8) 

Woori FirstValue Private Real 

Other financial 
services 
Investment trust and 
discretionary 
investment business   
Trust and collective 
investment 
Trust and collective 
investment 

Other financial 
services 
Other financial 
services 
Other financial 
services 

19.9   

19.9    Korea 

2020.12.31 

29.3   

16.7   

25.0   

25.6   

20.0   

9.1   

-    Korea 

2020.12.31 

-    Korea 

2020.12.31 

-    Korea 

2020.12.31 

-    Korea 

2020.12.31 

-    Korea 

2020.12.31 

-    Korea 

2020.12.31 

Estate Fund No.2 

 Real estate business   

12.0   

-    Korea 

2020.12.31 

Woori Asset Management Co. Ltd.: 
Woori High plus G.B. Securities 

Feeder Fund1(G.B.) 
Woori Star50 Master Fund 

ClassC-F 

Collective 
investment business   
Collective 
investment business   

Woori Private Equity Asset 
Management Co., Ltd.: 

Uri Hanhwa Eureka Private Equity 

Fund (*2) 

Other financial 
services 

21.8   

24.5   

-    Korea 

2020.12.31 

-    Korea 

2020.12.31 

0.8   

0.8    Korea 

2020.12.31 

Japanese Hotel Real Estate Private 

Equity Fund 1: 

Godo Kaisha Oceanos 1   

Woori bank and Woori Financial 

Capital Co., Ltd.: (*8) 

JC Assurance No.2 Private Equity 

Fund 

Dream Company Growth no.1 

PEF 

HMS-Oriens 1st Fund 

Woori G Senior Loan No.1 

Woori bank and Woori card Co., 

Ltd.: 

Dongwoo C & C Co., Ltd. (*4) 
SJCO Co., Ltd. (*4) 

G2 Collection Co., Ltd. (*4) 

Other financial 
services 

47.8   

47.8   

Japan 

  2020.10.31(*5) 

Collective 
investment business   
Collective 
investment business   
Trust and collective 
investment 
Investment trust and 
discretionary 
investment business   

Construction 
Aggregate 
transportation and 
wholesale 
Wholesale and retail 
sales 

29.3   

27.8   

22.8   

-    Korea 

2020.12.31 

-    Korea 

2020.12.31 

-    Korea 

2020.12.31 

21.7   

-    Korea 

2020.12.31 

24.5   

24.5    Korea 

28.7   

29.2   
48.4   

28.7    Korea 

29.2    Korea 
48.4    Korea 

- 

- 

- 
- 

The Base Enterprise Co., Ltd. (*4)    Manufacturing 

288

- 105 - 

Kyesan Engineering Co., Ltd. (*4)   
Good Software Lap Co., Ltd. (*4) 
QTS Shipping Co., Ltd. (*4) 

DAEA SNC Co., Ltd. (*4) 

  Main business 
Construction 
Service 
Complex 
transportation 
brokerage 
Wholesale and retail 
sales 

Force TEC Co., Ltd. (*4) 
Sinseong Trading Co., Ltd. (*4) 
PREXCO Co., Ltd. (*4) 
Jiwon Plating Co., Ltd. (*4) 
Youngdong Sea Food Co., Ltd. 

(*4) 

  Manufacturing 
  Manufacturing 
  Manufacturing 

Plating 
Processed sea food 
manufacturing 

Percentage of ownership 
(%) 

December 31, 
2020 

December 31, 
2019 

  Location 

23.3   
29.4   

49.8   

25.5   
25.8   
27.9   
28.1   
20.8   

24.5   

23.3    Korea 
29.4    Korea 

49.8    Korea 

25.5    Korea 
25.8    Korea 
27.9    Korea 
28.1    Korea 
20.8    Korea 

24.5    Korea 

Financial 
statements as of 
- 
- 

- 

- 
- 
- 
- 
- 

- 

Woori bank and Woori Asset 

Management Co., Ltd.: 

Woori High Plus Short-term High 
Graded ESG Bond Sec Feeder 
Inv Trust 1 

Woori Bank, Woori Financial 

Capital Co., Ltd., Woori 
Investment Bank Co., Ltd. and 
Woori Private Equity Asset 
Management Co., Ltd.: (*8) 

Collective 
investment business   

23.3  - 

-    Korea 

2020.12.31 

Woori-Shinyoung Growth-Cap 

Private Equity Fund I   

Other financial 
services 

35.0   

31.9    Korea 

2020.12.31 

Woori Bank and Woori Investment 

Bank Co., Ltd.: (*8) 
Chin Hung International Inc. (*3) 
PCC-Woori LP Secondary Fund   

Woori Bank and Woori Private 

Equity Asset Management Co., 
Ltd.: (*8) 
Woori-Q Corporate Restructuring 

Private Equity Fund 

Construction 
Other financial 
services 

-   

25.3    Korea 

- 

38.8   

38.8    Korea 

2020.12.31 

Trust and collective 
investment 

38.4   

38.4    Korea 

2020.12.31 

(*1)  Most of the significant business transactions of associates are with the Group as of December 31, 2020 and 

2019. 

(*2)  The Group can participate in decision-making body and exercise significant influence over financial policies 

and operational policies decision making of the associates. 

(*3)  As of December 31, 2020, it is classified as assets held for sale. Quoted market prices per share of Chin Hung 

International Inc. are 2,595 Won and 2,310 Won as of December 31, 2020 and 2019, respectively. 

(*4)  There is no investment balance as of December 31, 2020 and 2019. 
(*5)  The equity method was applied using the most recent financial statements available from the settlement date 

because no financial statements were available at the end of December and the significant transactions or 
events that occurred between the end of the reporting period of the associate and the end of the reporting 
period of the subsidiary were duly reflected. 

(*6)  Due to a significant loss of influence as of December 31, 2020, the entity was classified as a fair value 

through other comprehensive income measurement financial asset. 

(*7)  The equity ratio increased due to paid-in capital increase as of December 31, 2020. 
(*8)  Two or more subsidiaries may invest or operate to exert significant influence on the decision-making process 

for activities related to the investee. 

(*9)  The Group can participate as a co-operator to exert significant influence. 
(*10) Woori G IPO10 [FI_Bal][F]C(F), Woori G Egis Bond[FI][F](C(F)) can exert significant influence but was 

classified as an item measured at fair value through profit or loss.  

- 106 - 

289

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(2)  Changes in the carrying value of investments in associates accounted for using the equity method of 

accounting are as follows (Unit: Korean Won in millions): 

For the year ended December 31, 2020 

Acquisition 
cost 

January 1, 
2020 

Share of 
profits 
(losses)   Acquisition  

Disposal/ 

Reclassification   Dividends   

Business 
combination  

108   

186   

7  

3,313   

6,845   

1,370  

3,267   

3,287   

(221)  

-   
-   

51,176   
849   

(742)  
(432)  

-   

-   

-   

-   
-   

-   

-   

-   

(50,411)   
(466)   

(3)   

(90)   

-   

-   
-   

16,938   

19,212   

(2,240)  

-   

(1,728)   

(212)   

11,893   
236,232   

15,141   
1,240  
31,254    (18,334)  

-   
163,082   

(492)   
-   

(1,088)   
-   

2,915   

2,764   

(1,283)  

Korea Movie Asset Fund  

2,100   

3,323   

365  

-    209,023   

87,180  

10,000   

9,908   

(75)  

-   

-   

-   

-   

-   

(900)   

-   

-   

(117,170)    (178,355)   

-   

-   

Change 
in capital   

December 
31, 2020 

1   

-   

-   

(23)  
49   

191 

8,125 

3,066 

- 
- 

-   

15,032 

(1,563)  
13,238 
(1,905)   174,097 

-   

-   

1,481 

2,788 

(678)  

- 

(17)  

9,816 

Woori High plus G.B. 
Securities Feeder 
Fund1(G.B.) 

Woori G Senior Loan 

No.1 

Woori G Clean Energy 

No.1 

Woori Goseong Power 
EBL Private Special 
Asset Fund 

Woori Seoul Beltway 
Private Special Asset 
Fund 

AJU TAERIM 1st Fund 
Portone-Cape Fund No.1 
KIWOOM PE AJU 
Investment Fund 

Woori FirstValue Private 
Real Estate Fund No.2 
Woori Star50 Master Fund 

ClassC-F 

JC Assurance No.2 Private 

Equity Fund 

Dream Company Growth 

no.1 PEF 

HMS-Oriens 1st Fund 
Woori High Plus Short-

term High Graded ESG 
Bond Sec Feeder Inv 
Trust 1 

Acquisition 
cost 

January 1, 
2020 

Share of 
profits 
(losses)   Acquisition  

Disposal/ 

Reclassification   Dividends   

Business 
combination  

For the year ended December 31, 2020 

6,000   

51,959   

1,015   

-   

-   

-   

49  

6,141   

343  

51,959   

9  

1,015   

-   

-   

-   

-   

(257)   

-   

14,915   

-   

611  

14,915   

-   

(408)   

5,590   
1,100   
1,000   

1,000   

9,000   

200   

29,050   

7,705   
12,000   

-   
-   
-   

-   

-   

-   

-   

-   
-   

97  
(6)  
-  

(6)  

5,591   
-   
-   

1,000   

1,184  

-   

(16)  

200   

-  

-  
-  

29,050   

7,705   
12,000   

-   
-   
-   

-   

-   

-   

-   

-   
-   

(75)   
-   
-   

-   

-   

-   

-   

-   
-   

-   

-   

-   

-   

-   
289   
960   

-   

  -   

-   

-   

-   
-   

Change 
in capital   

December 
31, 2020 

(114)  

6,076 

-   

52,045 

-   

1,024 

-   

15,118 

-   
-   
-   

-   

5,613 
283 
960 

994 

946   

2,130 

-   

184 

-   

29,050 

-   
-   

7,705 
12,000 

91,092   
2,382  
973,371    806,360    101,077  

-   

91,092   
552,368   

-   

-   
(274,498)   (187,306)   

-   
1,249  

-   

93,474 
(5,959)   993,291 

-   

-   

-   

-   
-   

-   

-   
-   

-   

-   

-   

-   

W Service Networks Co., 

Ltd. 

Korea Credit Bureau Co., 

Ltd. 

Korea Finance Security 

Co., Ltd. 

Chin Hung International 

Inc. 

Saman Corporation 
Woori Growth 

Partnerships New 
Technology Private 
Equity Fund   

2016KIF-IMM Woori 
Bank Technology 
Venture Fund 
K BANK Co., Ltd. 
Smart Private Equity Fund 

No.2 

Woori Bank-Company K 

Well to Sea No.3 Private 

Equity Fund 

Partner One Value Up I 
Private Equity Fund 

IBK KIP Seongjang 

Dideemdol 1st Private 
Investment Limited 
Partnership 

Crevisse Raim Impact 1st 

Startup Venture 
Specialist Private Equity 
Fund 

Woori-Shinyoung Growth-
Cap Private Equity Fund 
I 

LOTTE CARD Co.,Ltd 
Woori-Q Corporate 

Restructuring Private 
Equity Fund 

PCC-Woori LP Secondary 

Fund 

Force TEC Co., Ltd. 
Together-Korea 

Government Private Pool 
Private Securities 
Investment Trust No.3 
Genesis Environmental 
Energy Company 1st 
Private Equity Fund 

Union Technology 

Finance Investment 
Association 

Uri Hanhwa Eureka 

Private Equity Fund 
Godo Kaisha Oceanos 1 
Japanese Hotel Real Estate 
Private Equity Fund 2   

9,756   

4,576   

-  

5,720   

(540)   

-   

-   

-   

9,756 

4,130   

4,375   

-  

75   

(321)   

-   

-   

-   

4,129 

32,480   

11,841   
346,810    409,444   

7,366  
19,692  

31,363   
810   

(12,124)   
-   

(104)   
(5,710)   

-   
-   

-   

38,342 
(1,404)   422,832 

23,146   

6,046   

(159)  

17,017   

7,575   
-   

2,525   
-   

554  
1,542  

5,049   
-   

-   

-   
-   

10,000   

-   

23  

100,000   

(90,000)   

3,738   

-   

241  

4,084   

(346)   

4,500   

-   

(15)  

4,500   

350   
10,800   

342   
10,952   

61  
7  

3,291   

3,291   

283  

-   
-   

-   

-   

-   
-   

-   

-   

-   
-   

-   

-   

-   

-   
(850)   

(154)   

-   

-   
-   

-   

-   

-   

-   
-   

-   

-   

22,904 

-   
(1,149)  

8,128 
393 

-   

10,023 

-   

3,979 

-   

4,485 

-   
84   

403 
10,193 

(186)  

3,234 

290

- 107 - 

- 108 - 

291

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
W Service Networks Co., Ltd.   
Korea Credit Bureau Co., Ltd.   
Korea Finance Security Co., 

Ltd. 

Chin Hung International Inc. 
Saman Corporation 
Woori Growth Partnerships 
New Technology Private 
Equity Fund   

2016KIF-IMM Woori Bank 
Technology Venture Fund 

K BANK Co., Ltd. 
Smart Private Equity Fund 

No.2 

Woori Bank-Company K 

Korea Movie Asset Fund 

Well to Sea No.3 Private 

Equity Fund 

Partner One Value Up I 
Private Equity Fund 

IBK KIP Seongjang 

Dideemdol 1st Private 
Investment Limited 
Partnership 

Crevisse Raim Impact 1st 

Startup Venture Specialist 
Private Equity Fund 

Woori-Shinyoung Growth-

Cap Private Equity Fund I 

LOTTE CARD Co.,Ltd 
Woori-Q Corporate 

Restructuring Private Equity 
Fund 

PCC-Woori LP Secondary 

Fund 

Nomura-Rifa Private Real 
Estate Investment Trust 
No.17 

Uri Hanhwa Eureka Private 

Equity Fund 

Godo Kaisha Oceanos 1 
Japanese Hotel Real Estate 
Private Equity Fund 2   

Acquisition 
cost 

January 1, 
2019 

108   
3,313   

157   
6,790   

For the year ended December 31, 2019 

Share of 
profits 
(losses) 

 Acquisition  
-   
-   

31   
190   

Disposal/ 

Reclassification   Dividends   
(2)   
-   
(135)   
-   

3,267   
130,779   
8,521   

3,456   
44,741   
1,014   

(169)   
6,426   
(198)   

-   
-   
-   

-   
-   
-   

-   
-   
-   

Change in 
capital 

December 31, 
2019 

-   
-   

-   
9   
33   

186 
6,845 

3,287 
51,176 
849 

18,666   

25,091   

1,466   

309   

(7,490)  

(164)  

-   

19,212 

12,385   
73,150   

15,300   
43,709   

1,193   
(18,233)   

-   
5,807   

2,915   

2,890   

(41)   

3,000   

2,700   

623   

101,483   

197,393   

30,343   

10,000   

9,948   

(40)   

-   

-   

-   

-   

4,576   

4,426   

-   

150   

4,375   

3,025   

-   

1,350   

12,665   
346,000   

6,129   

2,525   

-   
-   

-   

-   

(824)   
63,444   

12,665   
346,000   

(83)   

6,129   

-   

2,525   

(2,615)  
-   

(85)   

-   

-   

-   

-   

-   

-   
-   

-   

-   

1,000   

787   

(136)   

-   

(651)   

-   
-   

-   

-   

1,263   
(29)   

-   

-   

15,141 
31,254 

2,764 

3,323 

(18,836)  

123   

209,023 

-   

-   

-   

-   
-   

-   

-   

-   

-   

9,908 

-   

-   

-   
-   

-   

-   

-   

4,576 

4,375 

11,841 
409,444 

6,046 

2,525 

- 

350   
10,870   

339   
-   

3   
2   

-   
10,870   

-   
(15)   

-   
(105)   

-   
200   

342 
10,952 

3,291   
759,368   

-   
361,766   

-   
83,997   

3,291   
389,096   

-   
(10,856)   

-   
(19,242)   

-   
1,599   

3,291 
806,360 

(3)  Summary financial information relating to investments in associates accounted for using the equity 

method of accounting is as follows (Unit: Korean Won in millions): 

W Service Networks Co., Ltd. 
Korea Credit Bureau Co., Ltd. 
Korea Finance Security Co., Ltd. 
Woori Growth Partnerships New Technology Private 

Equity Fund   

2016KIF-IMM Woori Bank Technology Venture 

Fund 

K BANK Co., Ltd. 
Smart Private Equity Fund No.2 
Woori Bank-Company K Korea Movie Asset Fund 
Well to Sea No.3 Private Equity Fund 
Partner One Value Up I Private Equity Fund 
IBK KIP Seongjang Dideemdol 1st Private 

Investment Limited Partnership 

Crevisse Raim Impact 1st Startup Venture Specialist 

Private Equity Fund 

Woori-Shinyoung Growth-Cap Private Equity Fund I   
LOTTE CARD Co.,Ltd (*) 
Woori-Q Corporate Restructuring Private Equity 

Fund 

PCC-Woori LP Secondary Fund 
Force TEC Co., Ltd. 
Together-Korea Government Private Pool Private 

Securities Investment Trust No.3 

Genesis Environmental Energy Company 1st Private 

Equity Fund 

Union Technology Finance Investment Association 
Uri Hanhwa Eureka Private Equity Fund 
Godo Kaisha Oceanos 1 
Japanese Hotel Real Estate Private Equity Fund 2   
Woori High plus G.B. Securities Feeder Fund1(G.B.)   
Woori G Senior Loan No.1 
Woori G Clean Energy No.1 
Woori Goseong Power EBL Private Special Asset 

Fund 

Woori Seoul Beltway Private Special Asset Fund 
AJU TAERIM 1st Fund 
Portone-Cape Fund No.1 
KIWOOM PE AJU Investment Fund 
Woori FirstValue Private Real Estate Fund No.2 
Woori Star50 Master Fund ClassC-F 
JC Assurance No.2 Private Equity Fund 
Dream Company Growth no.1 PEF 
HMS-Oriens 1st Fund 
Woori High Plus Short-term High Graded ESG Bond 

December 31, 2020 

Assets 

  Liabilities 

Operating 
revenue 

Net income 
(loss) 

6,305   
117,077   
36,978   

2,448   
37,599   
16,536   

18,525   
107,810   
60,599   

1,197 
13,391 
(1,985) 

65,390   

252   

1,589   

(9,601) 

64,109   
4,040,051   
13,667   
11,273   
22,001   
42,205   

1,198   
3,530,074   
51   
119   
3,102   
-   

7,425   
68,144   
1   
1,926   
610,535   
308   

6,201 
(83,989) 
(204) 
1,461 
16,061 
(329) 

46,542   

655   

1,024   

(411) 

15,747   
110,452   
14,578,716   

-   
825   
12,238,805   

284   
23,875   
1,255,593   

58,355   
20,927   
47,077   

10,025   

16,192   
15,151   
50,382   
66,793   
16,293   
27,870   
240,414   
3,496   

90,728   
22,452   
1,192   
4,800   
10,986   
20,220   
1,011   
98,431   
28,727   
52,685   

433   
4   
45,552   

206   
2,082   
25,914   

1   

187   

118   
51   
235   
45,472   
15   
-   
15   
1   

21   
1   
86   
-   
57   
2,467   
246   
13   
43   
53   

1,400   
1   
8,150   
1,425   
1,359   
148   
1,721   
33   

3,060   
352   
-   
-   
-   
9   
11   
-   
-   
90   

(85) 
21,106 
78,781 

(1,590) 
1,425 
(415) 

23 

974 
(50) 
7,676 
14 
1,271 
148 
1,584 
32 

2,969 
323 
(22) 
- 
(71) 
(9) 
11 
(732) 
(116) 
20 

Sec Feeder Inv Trust 1 

402,015   

-   

10,727   

10,727 

(*) The amount is after reflecting the fair value adjustment that occurred when acquiring the shares and the 

adjustments that occurred by difference of accounting policies with the Group. 

292

- 109 - 

- 110 - 

293

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
W Service Networks Co., Ltd. 
Korea Credit Bureau Co., Ltd. 
Korea Finance Security Co., Ltd. 
Chin Hung International Inc. 
Saman Corporation 
Woori Growth Partnerships New Technology Private 

Equity Fund   

2016KIF-IMM Woori Bank Technology Venture Fund  
K BANK Co., Ltd. 
Smart Private Equity Fund No.2 
Woori Bank-Company K Korea Movie Asset Fund 
Well to Sea No.3 Private Equity Fund 
Partner One Value Up I Private Equity Fund 
IBK KIP Seongjang Dideemdol 1st Private Investment 

December 31, 2019 

Assets 

  Liabilities 

Operating 
revenue 

Net income 
(loss) 

5,742   
96,855   
32,574   
335,147   
92,206   

83,583   
72,768   
2,679,968   
13,872   
13,294   
7,073,363   
42,602   

1,969   
30,289   
10,660   
229,764   
66,184   

330   
343   
2,464,168   
51   
2   
6,470,540   
-   

17,572   
91,200   
61,939   
499,152   
91,088   

7,866   
8,939   
84,928   
2   
4,532   
524,319   
457   

1,322 
1,480 
(1,265) 
26,617 
(485) 

6,355 
7,462 
(89,779) 
(204) 
2,492 
48,357 
(175) 

Limited Partnership 

21,208   

691   

766   

(676) 

Crevisse  Raim  Impact  1st  Startup  Venture  Specialist 

Private Equity Fund 

Woori-Shinyoung Growth-Cap Private Equity Fund I   
LOTTE CARD Co.,Ltd (*) 
Woori-Q Corporate Restructuring Private Equity Fund  
PCC-Woori LP Secondary Fund 
Uri Hanhwa Eureka Private Equity Fund 
Godo Kaisha Oceanos 1 
Japanese Hotel Real Estate Private Equity Fund 2   

16,939   
37,642   
12,936,977   
15,975   
6,498   
41,950   
70,869   
16,561   

124   
620   
10,659,889   
823   
-   
236   
47,960   
6   

10   
2   
1,366,512   
-   
-   
41   
778   
-   

(494) 
(2,679) 
42,538 
(823) 
(2) 
(436) 
119 
(600) 

(*) The amount is after reflecting the fair value adjustment that occurred when acquiring the shares and the 

adjustments that occurred by difference of accounting policies with the Group. 

(4)  The entities that the Group has not applied equity method of accounting although the Group’s 
ownership interest is more than 20% as of December 31, 2020 and 2019 are as follows: 

Associate (*) 

Orient Shipyard Co., Ltd. 
Yuil PESC Co., Ltd. 
CL Tech Co., Ltd. 

December 31, 2020 

Number of shares owned 
464,812 
8,642 
13,759 

Ownership (%) 

(*)  Even though the Group’s ownership interest of the entity is more than 20%, the Group does not have 

significant influence over the entity since it is going through work-out process under receivership, thus it is 
excluded from the investment in joint ventures and associates. 

Associate (*) 

Orient Shipyard Co., Ltd. 
Saenuel Co., Ltd. 
E Mirae Tech Co., Ltd. 
Jehin Trading Co., Ltd.   
The Season Company Co., Ltd.   
Yuil PESC Co., Ltd.   
CL Tech Co., Ltd.   

December 31, 2019 

Ownership (%) 

Number of shares owned 
464,812 
3,531 
7,837 
83,056 
18,283 
8,642 
13,759 

(*)  Even though the Group’s ownership interest of the entity is more than 20%, the Group does not have 

significant influence over the entity since it is going through work-out process under receivership, thus it is 
excluded from the investment in joint ventures and associates. 

21.4 
24.0 
38.6 

21.4 
37.4 
41.8 
27.7 
30.3 
24.0 
38.6 

294

- 111 - 

(5)  As of December 31, 2020 and 2019, the reconciliations from the net assets of the associates to the book 
value of the shares of the investment in joint ventures and associates are as follows (Unit: Korean Won 
in millions except for ownership): 

W Service Networks Co., Ltd. 
Korea Credit Bureau Co., Ltd. 
Korea Finance Security Co., 

Ltd. 

Woori Growth Partnerships 
New Technology Private 
Equity Fund   

2016KIF-IMM Woori Bank 
Technology Venture Fund 
K BANK Co., Ltd. (*1) (*2) 
Smart Private Equity Fund 

No.2 (*2) 

Woori Bank-Company K 

Korea Movie Asset Fund 

Well to Sea No.3 Private 

Equity Fund (*3) 

Partner One Value Up Ist 
Private Equity Fund 

IBK KIP Seongjang 

Dideemdol 1st Private 
Investment Limited 
Partnership 

Crevisse Raim Impact 1st 

Startup Venture Specialist 
Private Equity Fund 

Woori-Shinyoung Growth-Cap 

Private Equity Fund I 

LOTTE CARD Co., Ltd (*1) 
Woori-Q Corporate 

Restructuring Private Equity 
Fund 

PCC-Woori LP Secondary 

Fund 
Force TEC 
Together-Korea Government 

Private Pool Private 
Securities Investment Trust 
No.3 

Genesis Environmental Energy 
Company 1st Private Equity 
Fund 

Union Technology Finance 
Investment Association 
Uri Hanhwa Eureka Private 

Equity Fund 

Godo Kaisha Oceanos 1 
Japanese Hotel Real Estate 
Private Equity Fund 2   

Woori High plus G.B. 
Securities Feeder 
Fund1(G.B.) 

Woori G Senior Loan No.1 
Woori G Clean Energy No.1 
Woori Goseong Power EBL 

Private Special Asset Fund 
Woori Seoul Beltway Private 

Special Asset Fund 

December 31, 2020 

Total net 
asset 

Ownership 
(%) 

Ownership 
portion of 
net assets 

3,857   
79,478   

4.9   
9.9   

191   
7,876   

Basis 

difference    Impairment   
-   
-   

-   
246   

20,442   

15.0   

3,066   

65,138   

23.1   

15,034   

-   

-   

-   

-   

62,911   
509,978   

20.0   
26.2   

12,582   
133,614   

-   
44,117   

-   
(3,634)  

13,616   

20.0   

2,723   

11,154   

25.0   

2,788   

18,899   

50.0   

-   

42,205   

23.3   

9,817   

45,888   

20.0   

9,178   

15,747   

25.0   

3,937   

109,627   
  2,114,159   

35.0   
20.0   

38,342   
422,832   

57,922   

38.4   

22,220   

20,923   
1,526   

38.8   
25.8   

8,126   
393   

10,024   

100.0   

10,024   

16,074   

24.8   

3,979   

15,100   

29.7   

4,485   

50,147   
21,321   

0.8   
47.8   

403   
10,193   

16,278   

19.9   

3,234   

27,870   
240,399   
3,495   

21.8   
21.7   
29.3   

6,076   
52,045   
1,024   

90,707   

16.7   

15,118   

22,451   

25.0   

5,613   

- 112 - 

-   

-   

-   

-   

-   

-   

-   
-   

-   

-   
-   

-   

-   

-   

-   
-   

-   

-   
-   
-   

-   

-   

(1,242)  

-   

-   

-   

-   

-   

-   
-   

-   

-   
-   

-   

-   

-   

-   
-   

-   

-   
-   
-   

-   

-   

Intercompany 
transaction 

-   
3   

-   

Book   
value 

191 
8,125 

3,066 

(2)  

15,032 

656   

13,238 
-    174,097 

-   

-   

-  

1,481 

2,788 

- 

(1)  

9,816 

578   

9,756 

192   

4,129 

-   
38,342 
-    422,832 

684   

22,904 

2   
-   

8,128 
393 

(1)   

10,023 

-   

-   

-   
-   

-   

-   
-   
-   

3,979 

4,485 

403 
10,193 

3,234 

6,076 
52,045 
1,024 

-   

15,118 

-   

5,613 

295

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2020 

AJU TAERIM 1st Fund 
Portone-Cape Fund No.1 
KIWOOM PE AJU Investment 

Total net 
asset 

Ownership 
(%) 

1,106   
4,800   

25.6   
20.0   

Fund 

10,929   

9.1   

Ownership 
portion of 
net assets 

283   
960   

994   

Woori FirstValue Private Real 

Estate Fund No.2 

Woori Star50 Master Fund 

ClassC-F 

JC Assurance No.2 Private 

Equity Fund 

Dream Company Growth no.1 

PEF 

HMS-Oriens 1st Fund 
Woori High Plus Short-term 

High Graded ESG Bond Sec 
Feeder Inv Trust 1 

17,753   

12.0   

2,130   

765   

24.5   

184   

98,418   

29.3   

29,050   

28,684   
52,632   

27.8   
22.8   

7,705   
12,000   

402,015   

23.3   

93,474   

Basis 

difference    Impairment   
-   
-   

-   
-   

-   

-   

-   

-   

-   
-   

-   

-   

-   

-   

-   

-   
-   

-   

Intercompany 
transaction 

Book   
value 

-   
-   

-   

-   

-   

283 
960 

994 

2,130 

184 

-   

29,050 

-   
-   

7,705 
12,000 

-   

93,474 

(*1) The net asset equity amount is after the debt-for-equity swap, non-controlling etc. 
(*2) As a result of conducting an impairment test on the investment stocks of the related companies, the recoverable 

value was less than the carrying amount and thus the impairment loss was recognized. 

(*3) The estimated recoverable amount of 15,687 million won at the time of liquidation was classified as 

receivable. 

December 31, 2019 

Total net 
asset 

Ownership 
(%) 

Ownership 
portion of 
net assets 

3,773   
66,566   

4.9   
9.9   

186   
6,597   

Basis 

difference    Impairment   
-   
-   

-   
246   

21,914   

15.0   

3,287   

-   

-   

Intercompany 
transaction 

-   
2   

-   

Book   
value 

186 
6,845 

3,287 

105,383   
26,022   

25.3   
9.2   

26,646   
2,391   

24,565   
5,373   

-   
(6,915)  

(35)  
-   

51,176 
849 

83,253   

23.1   

19,215   

-   

-   

(3)  

19,212 

72,425   
215,800   

20.0   
14.5   

14,485   
31,248   

-   
3,634   

-   
(3,634)  

656   
6   

15,141 
31,254 

13,821   

20.0   

2,764   

13,292   

25.0   

3,323   

418,250   

50.0   

209,041   

42,602   

23.3   

9,909   

20,517   

20.0   

4,103   

16,815   

25.0   

4,204   

37,022   
  2,047,220   

31.9   
20.0   

11,841   
409,444   

15,152   

38.4   

5,813   

6,498   

38.8   

2,524   

41,714   
22,909   

0.8   
47.8   

342   
10,952   

16,555   

19.9   

3,291   

-   

-   

-   

-   

-   

-   

-   
-   

-   

-   

-   
-   

-   

-   

-   

-   

-   

-   

-   

-   
-   

-   

-   

-   
-   

-   

-   

-   

2,764 

3,323 

(18)   209,023 

(1)  

9,908 

473   

4,576 

171   

4,375 

-   
11,841 
-    409,444 

233   

6,046 

1   

2,525 

-   
-   

-   

342 
10,952 

3,291 

W Service Networks Co., Ltd. 
Korea Credit Bureau Co., Ltd. 
Korea Finance Security Co., 

Ltd. 

Chin Hung International Inc. 

(*1) 

Saman Corporation (*2) 
Woori Growth Partnerships 
New Technology Private 
Equity Fund   

2016KIF-IMM Woori Bank 
Technology Venture Fund 
K BANK Co., Ltd. (*1) (*2) 
Smart Private Equity Fund 
No.2 
Woori Bank-Company K 

Korea Movie Asset Fund 

Well to Sea No.3 Private 

Equity Fund (*1) 

Partner One Value Up Ist 

Private Equity Fund 

IBK KIP Seongjang Dideemdol 

1st Private Investment 
Limited Partnership 

Crevisse Raim Impact 1st 

Startup Venture Specialist 
Private Equity Fund 

Woori-Shinyoung Growth-Cap 

Private Equity Fund I 

LOTTE CARD Co., Ltd (*1) 
Woori-Q Corporate 

Restructuring Private Equity 
Fund 

PCC-Woori LP Secondary 

Fund 

Uri Hanhwa Eureka Private 

Equity Fund 

Godo Kaisha Oceanos 1 
Japanese Hotel Real Estate 
Private Equity Fund 2   

(*1) The net asset equity amount is after the debt-for-equity swap, non-controlling etc. 
(*2) As a result of conducting an impairment test on the investment stocks of the related companies, the recoverable 

value was less than the carrying amount and thus the impairment loss was recognized. 

296

- 113 - 

- 114 - 

297

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
14.  INVESTMENT PROPERTIES 

15.  PREMISES AND EQUIPMENT 

(1)  Details of investment properties are as follows (Unit: Korean Won in millions): 

(1)  Details of premises and equipment as of December 31, 2020 and 2019 are as follows (Unit: Korean Won 

Acquisition cost 
Accumulated depreciation 
Accumulated impairment losses 
Net carrying value 

  December 31, 2020 

December 31, 2019 

409,702   
(22,152)   
(86)   
387,464   

299,802 
(19,563) 
- 
280,239 

(2)  Changes in investment properties are as follows (Unit: Korean Won in millions): 

Beginning balance 
Acquisition 
Disposal 
Depreciation 
Transfer 
Foreign currencies translation adjustments 
Business combination 
Others 
Ending balance 

For the years ended December 31   
2020 

2019 

280,239 
76,588 
(353) 
(2,689) 
30,431 
267 
10,557 
(7,576) 
387,464 

178,910 
70,346 
(193) 
(2,225) 
32,394 
402 
- 
605 
280,239 

(3)  Fair value of investment properties amounted to 750,659 million won and 502,305 million won as of 
December 31, 2020 and 2019, respectively. The fair value of investment properties has been assessed 
on the basis of recent similar real estate market price and officially assessed land price in the area of the 
investment properties, is classified as level 3 on the fair value hierarchy.   

(4)  Rental fee earned from investment properties is amounting to 15,190 million won and 10,106 million 

won for the years ended December 31, 2020 and 2019, respectively. Operating expenses directly related 
to the investment properties where rental fee was earned is amounting to 2,807 million won and 3,010 
million won.   

(5)  The lease payments expected to be received in the future under lease contracts relating to investment 
properties as of December 31, 2020 and 2019 are as follows (Unit: Korean Won in millions): 

  December 31, 2020 

December 31, 2019 

Lease payments: 
Within a year 
More than 1 year and within 2 years 
More than 2 years and within 3 years 
More than 3 years and within 4 years 
More than 4 years and within 5 years 
More than 5 years 

Total 

11,553 
8,403 
7,545 
7,154 
4,312 
2534 
41,501 

6,574 
4,924 
4,018 
3,618 
3,126 
241 
22,501 

in millions): 

Premises and equipment 

(owned) 

Right-of-use asset 
Carrying value 

Premises and equipment 

(owned) 

Right-of-use asset 
Carrying value 

Land 

  Building 

Equipment 
and vehicles 

December 31, 2020 
Leasehold 
improvement   

Construction 
in progress    Structures   

Total 

1,726,045   
787,040   
435,132   
-   
  1,726,045    1,222,172   

268,225   
12,423 
280,648   

50,085   

8,246   

- 

- 

50,085   

8,246   

2   
- 
2   

2,839,643 
447,555 
3,287,198 

Land 

  Building 

Equipment 
and vehicles 

December 31, 2019 
Leasehold 
improvement   

Construction 
in progress    Structures   

Total 

1,761,159   
-   

1,761,159 

802,299   
449,878   
  1,252,177   

278,016   
17,236   
295,252   

54,839   

1,287   

- 

- 

54,839   

1,287   

2   
- 
2   

2,897,602 
467,114 
3,364,716 

(2)  Details  of  premises  and  equipment  (owned)  as  of  December  31,  2020  and  2019  are  as follows  (Unit: 

Korean Won in millions): 

Acquisition cost 
Accumulated depreciation  
Accumulated impairment 

losses 

Net carrying value 

Acquisition cost 
Accumulated depreciation  
Accumulated impairment 

losses 

Net carrying value 

Land 

  Building 

1,726,705    1,076,647   

-    (289,607) 

Equipment 
and vehicles 

1,142,653   
(874,428)   

December 31, 2020 
Leasehold 
improvement   
478,290   

(428,205) 

Construction 
in progress    Structures   
20   
(18)   

8,246   
-   

Total 
4,432,561 
(1,592,258) 

(660)   
1,726,045   

- 

787,040   

-   
268,225   

- 

50,085   

-   
8,246   

-   
2   

(660) 
2,839,643 

Land 

  Building 

1,761,819    1,063,756   
-    (261,457)   

Equipment 
and vehicles 

1,123,101   
(845,085)   

December 31, 2019 
Leasehold 
improvement   
463,181   
(408,342)   

Construction 
in progress    Structures   
20   
(18)   

1,287   
-   

Total 
4,413,164 
(1,514,902) 

(660)   
1,761,159   

-   
802,299   

-   
278,016   

-   
54,839   

-   
1,287   

-   
2   

(660) 
2,897,602 

298

- 115 - 

- 116 - 

299

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(3)  Details of changes in premises and equipment (owned) are as follows (Unit: Korean Won in millions): 

(5)  Details of changes in right-of-use assets for the years ended December 31, 2020 and 2019 are as follows 

(Unit: Korean Won in millions): 

For the year ended December 31, 2020 
Equipment 
and vehicles 

Construction 
in progress    Structures  

Total 

Beginning balance 
Acquisitions 
Disposals 
Depreciation 
Transfer   
Foreign currencies 

Land 
  1,761,159   
3,787   
(8,326)   
-   
(30,847)   

  Building 

802,299   
26,972   
(1,719)   
(34,572)   
(2,048)   

translation adjustments 

Business combination 
Others 
Ending balance 

(836)   
1,108   
-   
  1,726,045   

(882)   
81   
(3,091)   
787,040   

Leasehold 
improvement   
54,839   
26,124   
(688)   
(30,579)   
-   

(830)   
437   
782   
50,085   

278,016   
84,828   
(605)   
(94,388)   
118   

(1,849)   
2,150   
(45)   
268,225   

1,287   
7,751   
-   
-   
(118)   

(82)   
-   
(592)   
8,246   

2    2,897,602 
149,462 
-   
-   
(11,338) 
-    (159,539) 
(32,895) 
-   

(4,479) 
-   
3,776 
-   
-   
(2,946) 
2    2,839,643 

Beginning balance 
Acquisitions 
Disposals 
Depreciation 
Classified as held-for-sale 
Transfer   
Foreign currencies 

translation adjustments 

Business combination 
Others 
Ending balance 

Land 
  1,481,871   
186,303   
(3,015)   
-   
(21)   
93,956   

880   
1,185   
-   
  1,761,159   

  Building 

661,912   
87,667   
(2,245)   
(30,766)   
(74)   
83,260   

801   
74   
1,670   
802,299   

For the year ended December 31, 2019 

Equipment 
and vehicles 

240,013   
119,474   
(1,203)   
(87,453)   
-   
3,670   

1,459   
926   
1,130   
278,016   

Leasehold 
improvement   
57,594   
28,788   
(2,738)   
(27,134)   
-   
912   

609   
1   
(3,193)   
54,839   

Construction 
in progress    Structures  

Total 

9,099   
7,315   
-   
-   
-   
(14,886)   

36   
-   
(277)   
1,287   

3    2,450,492 
429,547 
-   
(9,201) 
-   
(145,354) 
(1)   
(95) 
-   
166,912 
-   

3,785 
-   
2,186 
-   
-   
(670) 
2    2,897,602 

(4)  Details of right-of-use assets as of December 31, 2020 and 2019 are as follows (Unit: Korean Won in 

millions): 

Acquisition cost 
Accumulated depreciation 
Net carrying value 

Acquisition cost 
Accumulated depreciation 
Net carrying value 

Building 

720,417   
(285,285)   
435,132   

Building 

615,201   
(165,323)   
449,878   

December 31, 2020 
Equipment and vehicles 

28,463   
(16,040)   
12,423   

December 31, 2019 
Equipment and vehicles 

25,563   
(8,327)   
17,236   

Total 

748,880 
(301,325) 
447,555 

Total 

640,764 
(173,650) 
467,114 

Beginning balance 
New contracts 
Changes in contract 
Termination 
Depreciation 
Business combination 
Others 
Ending balance 

Beginning balance 
New contracts 
Changes in contract 
Termination 
Depreciation 
Business combination 
Others 
Ending balance 

Building 

For the year ended December 31, 2020 
Equipment and vehicles 

Total 

449,878   
224,494   
10,729   
(18,925)   
(224,946)   
3,210   
(9,308)   
435,132   

17,236   
6,831   
32   
(574)   
(11,716)   
381   
233   
12,423   

Building 

For the year ended December 31, 2019 
Equipment and vehicles 

Total 

416,828   
251,992   
-   
(3,803)   
(219,743)   
5,438   
(834)   
449,878   

18,963   
8,306   
-   
(178)   
(9,984)   
114   
15   
17,236   

467,114 
231,325 
10,761 
(19,499) 
(236,662) 
3,591 
(9,075) 
447,555 

435,791 
260,298 
- 
(3,981) 
(229,727) 
5,552 
(819) 
467,114 

16.  INTANGIBLE ASSETS 

(1)  Details of intangible assets are as follows (Unit: Korean Won in millions): 

  Goodwill 

Industrial 
property rights 

Development 
cost 

Other 
intangible 
assets 

Membership 
deposit 

Construction 
in progress 

December 31, 2020 

Acquisition cost 
Accumulated amortization   
Accumulated impairment 

losses 

Net carrying value 

334,290   
-   

-   
334,290   

1,810   
(1,101)   

582,998    1,114,615   
(875,636)   

(374,125)   

-   
709   

-   
208,873   

(33,534)   
205,445   

39,454   
-   

(3,363)   
36,091   

6,669   
-   

-   
6,669   

  Goodwill 

Industrial 
property rights 

Development 
cost 

Other 
intangible 
assets 

Membership 
deposit 

Construction 
in progress 

December 31, 2019 

Acquisition cost 
Accumulated amortization   
Accumulated impairment 

losses 

Net carrying value 

350,682   
-   

-   
350,682   

1,576   
(884)   

517,224    1,036,445   
(776,305)   

(292,031)   

-   
692   

-   
225,193   

(25,993)   
234,147   

32,583   
-   

(3,253)   
29,330   

4,066   
-   

-   
4,066   

Total 
2,079,836 
(1,250,862) 

(36,897) 
792,077 

Total 
1,942,576 
(1,069,220) 

(29,246) 
844,110 

300

- 117 - 

- 118 - 

301

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(2)  Details of changes in intangible assets are as follows (Unit: Korean Won in millions): 

2) 

Impairment test 

For the year ended December 31, 2020 

  Goodwill 

Industrial 
property rights 

Beginning balance   
Acquisitions 
Disposal 
Amortization (*) 
Impairment losses 
Transfer 
Foreign currencies 

translation 
adjustments 

Business combination 
Others 
Ending balance 

350,682   
-   
-   
-   
-   
-   

(14,802)   
-   
(1,590)   
334,290   

692   
233   
-   
(216)   
-   
-   

-   
-   
-   
709   

Development 
cost 
225,193   
53,273   
-   
(71,620)   
-   
428   

Other 
intangible 
assets 
234,147   
41,329   
-   
(64,822)   
(7,692)   
164   

-   
2,403   
(804)   
208,873   

(2,208)   
4,199   
328   
205,445   

29,330   
5,183   
(782)   
-   
(99)   
-   

(15)   
2,079   
395   
36,091   

Membership 
deposit 

Construction 
in progress 

4,066   
3,197   
-   
-   
-   
(592)   

Total 
844,110 
103,215 
(782) 
(136,658) 
(7,791) 
- 

(2)   
-   
-   
6,669   

(17,027) 
8,681 
(1,671) 
792,077 

(*) Amortization of other intangible assets amounting to 11,890 million won is included in other operating 

expenses. 

For the year ended December 31, 2019 

  Goodwill 

Industrial 
property rights 

Membership 
deposit 

Construction 
in progress 

Development 
cost 
240,320   
41,373   
-   

562   
318   
-   

(188) 

(64,415) 

-   
-   

-   
7,915   

Other 
intangible 
assets 
169,024   
100,671   
-   
(63,810)   
(25,858)   
7,188   
2,292 

-   
-   
-   
692   

-   
-   
-   
225,193   

44,365   
275   
234,147   

23,597   
4,931   
(675)   
-   
(939)   
-   

60   
2,143   
213   
29,330   

10,415   
8,754   
-   
-   
-   
(15,103)   

Total 
597,520 
156,047 
(675) 
(128,413) 
(26,797) 
- 

-   
-   
-   
4,066   

12,586 
233,354 
488 
844,110 

Beginning balance   
Acquisitions 
Disposal 
Amortization (*) 
Impairment losses 
Transfer 
Foreign currencies 

translation 
adjustments 

Business combination 
Others 
Ending balance 

153,602   
-   
-   
-   
-   
-   

10,234   
186,846   
-   
350,682   

(*) Amortization of other intangible assets amounting to 22,317 million won is included in other operating 

expenses. 

(3)  Goodwill 

1)  Details of allocated goodwill based on each cash-generating unit as of December 31, 2020 and 2019 

are as follows (Unit: Korean won in million): 

Cash-generating unit (*1) 

  December 31, 2020 

December 31, 2019 

Woori Asset Management Corp. 
Woori Global Asset Management Co., Ltd. 
Woori Asset Trust Co., Ltd. 
PT Bank Woori Saudara Indonesia 1906 Tbk (*2)   
WB Finance Co., Ltd (*3) 
Others 

Total 

43,036 
2,030 
141,780 
92,831 
47,924 
6,689 
334,290 

43,036 
2,030 
141,780 
106,173 
49,374 
8,289 
350,682 

(*1) Allocated to the cash-generating unit that will benefit from the synergy effect of the business combination, 

and the cash-generating unit is generally comprised of the operating segment or sub-sectors. 

(*2) The Group has acquired Saudara Bank to expand retail sales in Indonesia, and recognized the goodwill as it is 

expected to strengthen the competitiveness by securing a local sales network in Indonesia. 

(*3) The Group has acquired VisionFund Cambodia to expand Cambodian retail sales, and recognized goodwill 

based on the economies of scale and acquired customer base. 

The recoverable amount of the cash-generating unit is measured at larger amount among the fair value 
less costs to sell or the value to use. 

The net fair value is calculated by deducting costs of disposal from the amount received from the sale of 
the cash-generating unit in an arm’s length transaction between the parties with reasonable judgment 
and willingness to negotiate. In case of difficulty in measuring this amount, the sale amount of a similar 
cash-generating unit in the past market is calculated by reflecting the characteristics of the cash-
generating unit. If reliable information related to fair value less costs to sell is not available, value in use 
is considered as recoverable amount. Value in use is the present value of future cash flows expected to 
be generated by the cash-generating unit. Future cash flows are estimated based on the latest financial 
budget approved by the management, with an estimated period of up to five years. The Group applied 
0.0% - 1.0% growth rate to estimate future cash flow for the period over five years. The main 
assumptions used to estimate cash flows are about the size of the market and the share of the group. The 
appropriate discount rate for discounting future cash flows is the pre-tax discount rate, including 
assumptions about risk-free interest rates, market risk premium, and systemic risk of cash-generating 
units. The impairment test, which compares the carrying amount and recoverable amount of the cash-
generating unit to which goodwill has been allocated, is conducted every year and every time an 
impairment sign occurs. 

Category   

Discount rate (%). 
Terminal growth rate (%) 
Recoverable amount. 
Carrying amount   

Woori Asset 
Management 
Corp. 

Woori 
Global Asset 
Management 
Co., Ltd 

PT Bank 
Woori 
Saudara 
Indonesia 
1906 Tbk 

15.24   
1.0   
129,877   
126,522   

14.89   
1.0   
55,346   
30,475   

11.41   
0.0   
573,559   
571,704   

WB Finance 
Co., Ltd 

16.1 
0.0 
196,977 
142,224 

Woori Asset 
Trust Co., Ltd.   
19.68   
1.0   
285,319   
238,857   

As a result of the impairment test on goodwill, it is determined that the carrying amount of the cash-
generating unit to which the goodwill has been allocated will not exceed the recoverable amount. 

3)  Sensitivity analysis 

The sensitivity of the fair value measurement to changes in significant but unobservable inputs used in 
measuring fair value is as follows (Unit: Korean Won in millions): 

Category   

Discount rate 

(%). 

Terminal growth 

rate (%) 

  Increase by 
1.0% point 
  Decrease by 
1.0% point 
  Increase by 
1.0% point 
  Decrease by 
1.0% point 

Woori Asset 
Trust Co., Ltd.   

Woori Asset 
Management 
Corp. 

Woori 
Global Asset 
Management 
Co., Ltd 

PT Bank 
Woori 
Saudara 
Indonesia 
1906 Tbk 

WB Finance 
Co., Ltd 

(23,618)   

(7,211)   

(3,623)   

(49,650)   

(14,117) 

27,210   

8,629   

4,393   

59,328   

16,053 

13,798   

5,033   

2,660   

38,031   

7,904 

(12,008)   

(4,221)   

(2,203)   

-   

- 

(*) In the case of PT Bank Woori Saudara Indonesia 1906 Tbk and WB Finance Co., Ltd, declining cases are 

excluded from the analysis as the permanent growth rate was assumed to be 0%.   

302

- 119 - 

- 120 - 

303

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
17.  ASSETS HELD FOR SALE 

18.  ASSETS SUBJECT TO LIEN AND ASSETS ACQUIRED THROUGH FORECLOSURES 

Assets held for distribution (sale) are as follows (Unit: Korean Won in millions): 

(1)  Assets subjected to lien are as follows (Unit: Korean Won in millions): 

Assets (*) 

Premises and equipment 
Investments of associates 
Others 

Total 

December 31, 2020 
2,130 
50,411 
7,461 
60,002 

  December 31, 2019 
95 
- 
10,461 
10,556 

(*)  The  Group  classifies  assets  as  held  for  sale  that  are  highly  likely  to  be  sold  within  one  year  from 

December 31, 2020 or December 31, 2019. 

The Group measured assets held for sale at the lower of their net fair value or carrying amount. 

The Group has decided to sell some of the premises and equipment through internal consultation during the 
current term and classifies the premises as non-current assets held for sale. The asset is expected to be sold 
within 12 months, and the premises and equipment that was scheduled to be sold at the end of the prior term 
has been sold and removed. In addition, the investment assets of the associates, which are counted as assets 
held for sale as of the end of the current term, are likely to be sold within one year of the end of the current 
term according to the management's decision. On the other hand, other assets that are expected to be sold as 
of the end of the current term are classified as assets that are expected to be sold within one year due to the 
possibility of being sold as buildings and land acquired through auction. 

Financial assets at 
FVTPL 

Collateral given to 

 Korean treasury and 

  Kookmin bank and 

government bonds and 
others 

 Korean treasury and 

government bonds and 
others 

others 

  Korea Securities 
Depository 

 Korean treasury and 

  Shinhan Investment 

Corp. 

  Korea Securities 
Depository 
  Kookmin bank and 

others 

  TIMEFOLIO Co., Ltd. 

  Korea Securities 
Depository 

government bonds and 
others 

 Korean financial institutions’ 
debt securities and others 
 Korean financial institutions’ 
debt securities and others 
 Korean financial institutions’ 
debt securities and others 

Financial assets at 

 Korean treasury and 

FVTOCI 

Securities at 

amortized cost 

government bonds and 
others 

 Korean financial institutions’ 
debt securities and others 
 Foreign financial institutions’ 

debt securities 
 Korean treasury and 

government bonds and 
others 

December 31, 2020 
  Amount 

Reason for collateral 
  Related to bonds sold under 
repurchase agreements (*) 

259,835 

157,021 

42,428 

  Securities borrowing 

collateral 

  Collateral for futures 

transaction 

  Securities borrowing 

148,961 

collateral 

150,496 

  Related to bonds sold under 
repurchase agreements (*) 

  Collateral for futures 

19,958 

transaction 

  Related to bonds sold under 
repurchase agreements (*) 

473 

  The BOK and others 

  Settlement risk and others 

1,621,941 

  STANDARD 

BANKLONDON LTD 

137,842 

  The BOK and others 

  Related to bonds sold under 
repurchase agreements (*) 

  Settlement risk and others 

 Foreign financial institutions’ 

  NATIXIS and others 

debt securities 

 Foreign financial institutions’ 

  Federal Reserve Bank 

8,111,193 

40,987 

  Related to bonds sold under 
repurchase agreements (*) 

  Related to the borrowing 

Loan at amortized 
cost and other 
financial assets 

debt securities 

14,377 

limit 

 Due from banks in local 

  Daishin AMC Co.,Ltd. 

  Right of pledge 

currency 

and others 

1,500 

 Other due from banks in local 

  Samsung Securities Co., 

  Margin deposit for futures 

currency 

 Other due from banks in local 

currency 

 Other due from banks in 
foreign currencies 

Ltd. and others 
  Korea Federation of 
Savings Banks 
  JPMORGAN CHASE 
BANK and others 

 Foreign currency loan bonds 

  Industrial and 

Investment real estate   Land and building 

 Mortgage loan 

Commercial Bank of 
China 

  Public offering 
  Credit Counselling & 

Recovery Service and 
others 

39,005 

or option 

  Domestic exchange 

47,805 

business 

  Collateral for CSA and 

755,177 

others 

  Related to bonds sold under 
repurchase agreements (*) 

50,088 

3,190,889    Related to covered bonds 

  Right to collateral and 

others 

5,676 

Premises and 
equipment 

 Land and building 

  Credit Counselling & 

  Right to collateral and 

Total 

Recovery Service and 
others 

others 

1,969 

  14,797,621   

(*) The Group has the agreements to repurchase the sold assets at the predetermined price or the price that includes the 

rate of return and to provide the guarantee on the assets. The transferee has the right to sell or to provide as guarantee. 
Therefore, the Group does not derecognize the assets, but recognizes the relevant amounts as liability (bonds sold 
under repurchase agreements). The asset is equivalent to a mortgage-backed debt security. 

304

- 121 - 

- 122 - 

305

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Collateral given to 

December 31, 2019 
  Amount 

Reason for collateral 

(2)  As of December 31, 2020 and 2019 there is no asset acquired through foreclosures. 

Financial assets at 

 Korean treasury and 

  Nonghyup bank 

FVTPL 

government bonds and 
others 

 Korean corporate debt 

  Kookmin bank and 

19,720    Related to bonds sold under 
repurchase agreements (*) 

168,327    Related to bonds sold under 
repurchase agreements (*) 

3,008    Collateral for futures 
transaction 

219,938    Related to bonds sold under 
repurchase agreements (*) 

others 

  Eugene investment & 
futures co., Ltd. . 
  Nonghyup bank and 

others 

  The BOK and others 

5,127,383    Settlement risk and others 

  Spain BBVA and others 

  Nonghyup bank futures 

and others 
  Korea Securities 
Depository 

56,975    Related to bonds sold under 
repurchase agreements (*) 

9,042    Collateral for futures 
transaction 

5,570    Related to bonds sold under 
repurchase agreements (*) 

  The BOK and others 

6,190,630    Settlement risk and others 

securities 

 Korean corporate debt 

securities 

 Korean financial institutions’ 
debt securities and others 
 Korean financial institutions’ 
debt securities and others 
 Foreign financial institutions’ 

debt securities 
 Korean corporate debt 

securities 

 Korean treasury and 
government bonds 
 Korean treasury and 

government bonds and 
others 

 Foreign financial institutions’ 

  NATIXIS and others 

debt securities 

 Due from banks in local 

  Branch of IBK at Phnom 

currency 

Penh and others 

37,271    Related to bonds sold under 
repurchase agreements (*) 
11,352    Collateral deposits for local 

currency borrowings 

 Due from banks in local 

  Daishin AMC and others   

1,500    Right of pledge 

currency 

 Other due from banks in local 

  Samsung Securities Co., 

17,345    Margin deposit for futures 

currency 

 Other due from banks in 
foreign currencies 

 Foreign currency loans 

Ltd. and others 
  Korea Investment & 

Securities Co., Ltd. 
and others 
  Industrial and 

Commercial Bank of 
China 

or option 

180,919    Foreign margin deposit for 
future or option and others 

82,594    Related to bonds sold under 
repurchase agreements (*) 

 Land and building 

  Credit Counselling & 

689    Right to collateral and 

Recovery Service and 
others 

others 

Total 

  12,132,263   

Financial assets at 

FVTOCI 

Securities at 

amortized cost 

Loan at amortized 
cost and other 
financial assets   

Premises and 
equipment 

(*) The Group has the agreements to repurchase the sold assets at the predetermined price or the price that includes the 

rate of return and to provide the guarantee on the assets. The transferee has the right to sell or to provide as guarantee. 
Therefore, the Group does not derecognize the assets, but recognizes the relevant amounts as liability (bonds sold 
under repurchase agreements). The asset is equivalent to a mortgage-backed debt security. 

Investment properties 

Land 
Other assets 

Land for non-business use   
Building for non-business use 
Movables for non-business use 
Real estate assessment provision for non-

business use 

Sub-total 

Assets held for sale 

Land 
Building 
Others 

Sub-total 
Total 

December 31, 2020 

December 31, 2019 

5,425 

10,684 
1,966 
155 
(670) 

12,135 

5,477 
3,568 
546 
9,591 
27,151 

- 

27 
- 
- 
(27) 

- 

5,143 
4,742 
577 
10,462 
10,462 

(3)  Securities loaned are as follows (Unit: Korean Won in millions): 

Financial assets at 

  Korean treasury and government 

December 31,   
2020 

December 31, 
2019 

Loaned to 
Korea Securities Finance 

FVTOCI 

bonds   

100,345   

80,737 

Corporation   

Securities loaned are lending of specific securities to borrowers who agree to return the same amount of the 
same security at the end of lending period.   

(4)  Collaterals held that can be disposed and re-subjected to lien regardless of defaults of counterparties 

Fair values of collaterals held that can be disposed and re-subjected to lien regardless of defaults of 
counterparties as of December 31, 2020 and 2019 are as follows (Unit: Korean Won in millions): 

Securities 

10,573,982   

Fair values of collaterals 

subjected to lien 

December 31, 2020 

  Fair values of collaterals were disposed or re-

Securities 

9,340,517   

Fair values of collaterals 

subjected to lien 

December 31, 2019 

  Fair values of collaterals were disposed or re-

- 

- 

19.  OTHER ASSETS 

Details of other assets are as follows (Unit: Korean Won in millions): 

Lease assets 
Prepaid expenses 
Advance payments 
Non-operational assets 
Others 

Total 

December 31, 2020 

  December 31, 2019 

1,116,175 
170,820 
28,256 
12,135 
21,608 
1,348,994 

- 
135,010 
78,306 
- 
20,330 
233,646 

306

- 123 - 

- 124 - 

307

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
20.    FINANCIAL LIABILITIES AT FVTPL 

21.  DEPOSITS DUE TO CUSTOMERS 

(1) Financial liabilities at FVTPL are as follows (Unit: Korean Won in millions): 

Details of deposits due to customers by type are as follows (Unit: Korean Won in millions): 

Financial instruments at fair value through profit 

or loss measured at fair value 

Financial liabilities at fair value through profit or 
loss designated as upon initial recognition 

Total 

December 31, 2020 

  December 31, 2019 

6,794,192 

19,630 
6,813,822 

2,870,676 

87,626 
2,958,302 

(2) Financial liabilities at fair value through profit or loss measured at fair value are as follows (Unit: Korean 

Won in millions): 

Deposits 

Gold banking liabilities 

Borrowings 

Securities sold 
Derivative liabilities 

Total 

December 31, 2020 

  December 31, 2019 

49,279 
- 
285,026 
6,459,887 
6,794,192 

27,530 
- 
- 
2,843,146 
2,870,676 

(3) Financial liabilities at fair value through profit or loss designated as upon initial recognition as of 

December 31, 2020 and 2019 are as follows (Unit: Korean Won in millions): 

Equity-linked securities 

Equity-linked securities in short position 

19,630   

87,626 

  December 31, 2020 

  December 31, 2019 

Financial liabilities at fair value through profit or loss designated as upon initial recognition are designated in 
order to eliminate or significantly reduce accounting mismatch arising from recognition or measurement. 

(4) There are no accumulated changes in credit risk adjustments to financial liabilities at fair value through 

profit or loss designated as upon initial recognition. 

The adjustment to reflect Group’s credit risk is considered in measuring the fair value of equity-linked 
securities index. The Group’s credit risk is determined by adjusting credit spread observed in credit rating of 
Group. 

(5) The difference between carrying amount and maturity amount of financial liabilities at fair value through 
profit or loss designated as upon initial recognition (Financial liabilities designated as at FVTPL) are as 
follows (Unit: Korean Won in millions): 

Carrying amount 
Nominal amount at maturity 
Difference 

  December 31, 2020 

  December 31, 2019 

19,630   
25,780   
(6,150) 

87,626 
97,503 
(9,877) 

Deposits in local currency: 
Deposits on demand 
Deposits at termination 
Mutual installment   
Deposits on notes payables 
Deposits on CMA 
Certificate of deposits 
Other deposits 

Sub-total 

Deposits in foreign currencies: 

Deposits in foreign currencies 

Present value discount 

Total 

  December 31, 2020    December 31, 2019 

12,454,024   
242,397,664   
26,319   
2,647,492   
110,413   
2,072,389   
1,372,461   
261,080,762   

30,408,762   
(12,245)   
291,477,279   

8,655,228 
224,115,771 
28,574 
2,174,995 
150,300 
973,625 
1,451,470 
237,549,963 

27,143,710 
(8,095) 
264,685,578 

22.  BORROWINGS AND DEBENTURES 

(1)  Details of borrowings are as follows (Unit: Korean Won in millions): 

December 31, 2020 

Lenders 

  Interest rate (%)   

Amount 

Borrowings in local currency: 

Borrowings from The BOK    The BOK       
Borrowings from 

  Small Enterprise And Market 

government funds 

Service and others   

Others 

  The Korea Development Bank 

0.3 

2,678,120 

0.0 ~ 5.0 

2,155,129 

Sub-total 

Borrowings in foreign 

currencies (*): 
Borrowings in foreign 

currencies 

and others 

0.0 ~ 5.3 

7,255,938 
12,089,187 

  JPMorgan Chase & Co. and 

others 

(0.4) ~ 7.3 

7,573,722 

Bills sold 
Call money 
Bonds sold under repurchase 

  Others 
  Bank and others 
  Other financial institutions 

agreements 

Present value discount 

Total 

0.0 ~ 0.9 
(0.3) ~ 3.8 

(0.5) ~ 10.6 

8,924 
416,370 

657,823 
(560) 
20,745,466 

308

- 125 - 

- 126 - 

309

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
December 31, 2019 

Lenders 

  Interest rate (%)   

Amount 

Borrowings in local currency: 

Borrowings from The BOK    The BOK       
Borrowings from 

  Small Enterprise And Market 

government funds 

Service and others   

Others 

  The Korea Development Bank 

0.5 ~ 0.8 

1,770,726 

0.0 ~ 2.8 

1,844,798 

Sub-total 

Borrowings in foreign 

currencies (*): 
Borrowings in foreign 

currencies 

Offshore borrowings in 
foreign currencies 

Sub-total 

and others 

0.0 ~ 5.5 

6,070,201 
9,685,725 

  The Export-Import Bank of 

Korea and others 

(0.3) ~ 8.3 

8,566,872 

HSBC, HKG 

3.0 

Bills sold 
Call money 
Bonds sold under repurchase 

  Others 
  Bank and others 
  Other financial institutions 

agreements 

Present value discount 

Total 

0.0 ~1.6 
(0.3) ~ 3.5 

1.4 ~ 12.7 

34,734 
8,601,606 

9,367 
133,519 

569,002 
(299) 
18,998,920 

(*) Included borrowing in foreign currencies under cash flow hedge amounting to 34,443 million won as of 

December 31, 2019. 

(2)    Details of debentures are as follows (Unit: Korean Won in millions): 

December 31, 2020 

December 31, 2019 

Interest rate (%) 

Amount 

Interest rate (%) 

Amount 

Face value of bond (*): 
Ordinary bonds 
Subordinated bonds 
Other bonds 

Sub-total 

Discounts on bonds 

Total 

0.8 ~ 4.5 
1.9 ~ 5.9 
0.6 ~ 17.0 

0.0 ~ 4.3 
2.1 ~ 5.9 
1.2 ~ 17.0 

29,623,445   
6,955,515   
925,677   
37,504,637   
(25,279)   
37,479,358   

23,207,600 
6,732,687 
942,421 
30,882,708 
(24,653) 
30,858,055 

(*)  Included debentures under fair value hedge amounting to 2,767,208 million won and 3,151,172 million won as 
of December 31, 2020 and 2019 respectively. Also, debentures under cash flow hedge amounting to 857,531 
million won and 829,082 million won are included as of December 31, 2020 and 2019 respectively. 

23.  PROVISIONS 

(1)  Details of provisions are as follows (Unit: Korean Won in millions): 

Asset retirement obligation 
Provisions for guarantees (*1) 
Provisions for unused loan commitments 
Other provisions (*2) 

Total 

  December 31, 2020 

  December 31, 2019 

68,402 
89,592 
122,155 
221,494 
501,643 

66,485 
92,486 
112,554 
172,455 
443,980 

(*1) Provisions for guarantees includes provision for financial guarantee of 66,232 million won and 

62,764 million won as of December 31, 2020 and 2019, respectively. 

(*2) Other provisions consist of provision for litigation, loss compensation and others. 

(2)  Changes in provisions for guarantees and unused loan commitments are as follows (Unit: Korean Won 

in millions): 

1)  Provisions for guarantees   

Beginning balance   

Transfer to 12-month expected credit 

loss 

Transfer to expected credit loss for the 

entire period 

Transfer to credit-impaired financial 

assets 

Net provision (reversal) of unused 

amount 

Business Combination 
Others (*) 
Ending balance 

For the year ended December 31, 2020 

Stage1 

Stage2 

Stage3 

50,801   

26,303   

15,382   

Total 

92,486 

81   

(60)  

(21)   

(396)   

1,639   

(1,243)   

(12)   

(13)  

25   

- 

- 

- 

(1,124)   
14,501   
953   
64,804   

(11,124)  
-   
-   
16,745   

(6,100)   
-   
-   
8,043   

(18,348) 
14,501 
953 
89,592 

  (*) Others have occurred as a result of new financial guarantee contract valued at initial fair value. 

Beginning balance   

Transfer to 12-month expected credit 

loss 

Transfer to expected credit loss for the 

entire period 

Transfer to credit-impaired financial 

assets 

Provisions used 
Net provision (reversal) of unused 

amount 
Others (*) 
Ending balance 

For the year ended December 31, 2019 

Stage1 

Stage2 

Stage3 

44,903   

33,760   

11,098   

Total 

89,761 

13,568   

(13,568)   

-   

(317)   

532   

(215)   

- 

- 

(30)   
(27,711)   

(14,400)   
34,788   
50,801   

(32)   
-   

5,611   
-   
26,303   

62   
-   

- 
(27,711) 

4,437   
-   
15,382   

(4,352) 
34,788 
92,486 

  (*) Others have occurred as a result of new financial guarantee contract valued at initial fair value. 

310

- 127 - 

- 128 - 

311

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
2)  Provisions for unused loan commitment 

Beginning balance   

Transfer to 12-month expected credit 

loss 

Transfer to expected credit loss for the 

entire period 

Transfer to credit-impaired financial 

assets 

Net provision (reversal) of unused 

amount 

Business combination 
Others   

Ending balance 

Beginning balance   

Transfer to 12-month expected credit 

loss 

Transfer to expected credit loss for the 

entire period 

Transfer to credit-impaired financial 

assets 

Net provision (reversal) of unused 

amount 

Others 

Ending balance 

For the year ended December 31, 2020 

Stage1 

65,038   

Stage2 

Stage3 

43,164   

4,352   

Total 
112,554 

8,006   

(7,500)   

(506)   

(2,704)   

3,299   

(595)   

(174)   

(186)   

360   

- 

- 

- 

(6,653)   
7   
(280)   
63,240   

16,949   
-   
-   
55,726   

(422)   
-   
-   
3,189   

9,874 
7 
(280) 
122,155 

For the year ended December 31, 2019 

Stage1 

74,624   

Stage2 

Stage3 

45,285   

1,626   

Total 
121,535 

11,771   

(11,024)   

(747)   

(1,813)   

1,945   

(132)   

(213)   

(275)   

488   

- 

- 

- 

(19,394)   
63   
65,038   

7,233   
-   
43,164   

3,117   
-   
4,352   

(9,044) 
63 
112,554 

(3)  Changes in asset retirement for the years ended December 31, 2020 and 2019, obligation are as follows 

(Unit: Korean Won in millions): 

Beginning balance 

Provisions provided 
Provisions used 
Reversal of provisions unused 
Unwinding of discount 
Business combination 
Others   

Ending balance 

For the years ended December 31 
2019 
2020 

66,485 
806 
(2,958) 
(106) 
459 
219 
3,497 
68,402 

67,200 
2,729 
(2,276) 
(2,926) 
435 
329 
994 
66,485 

The amount of the asset retirement obligation is the present value of the best estimate of future expected 
expenditure to settle the obligation – arising from leased premises as of December 31, 2020, discounted by 
appropriate discount rate. The restoration cost is expected to occur by the end of each premise’s lease period, 
and the Group has used average lease period of each category of leases terminated during the past years in 
order to rationally estimate the lease period. In addition, the Group used average amount of actual recovery 
cost for the past 3 years and the inflation rate for last year in order to estimate future recovery cost. 

(4)  Changes in other provisions for the years ended December 31, 2020 and 2019, are as follows (Unit: 

Korean Won in millions): 

Beginning balance 

Provisions provided 
Provisions used   
Reversal of provisions unused 
Foreign currencies translation adjustments 
Transfer 
Business combination 
Others 

Ending balance 

(5)  Others 

For the years ended   
December 31 

2020 

2019 

172,455   
232,629   
(181,433)   
(2,345)   
606   
(344)   
-   
(74)   
221,494   

63,637 
109,875 
(6,123) 
(171) 
1,193 
- 
3,820 
224 
172,455 

1)  The Group has been offering Korean won settlement services for trade with Korea and Iran; 

however, the Group has stopped the services for trade in line with U.S. economic sanctions on 
September 23, 2019. The Group resumed the service humanitarian goods trade only since July 13, 
2020. In connection with these services, the Group is currently being investigated by the U.S. 
government agencies including the U.S. prosecutors (United States Attorney’s Office and New 
York State Attorney General’s Office) and New York State Financial Supervisory Service as to 
whether the Group has violated United States laws by participating in prohibited transactions 
involving the following countries: Iran, Sudan, Syria and Cuba, which have been sanctioned by the 
U.S. In this regard, the Bureau of Foreign Assets Control concluded its investigation in December 
2020 without taking any additional sanctions, but the investigation procedures of the U.S. Public 
Prosecutors' Office and the New York State Financial Supervisory Service have yet to be 
completed. 

2)  The Group recognized the provision of the estimated compensation amount related to the miss-

selling of the Derivative Linked Fund (DLF) incurred during the previous term and a fine expected 
to be imposed by the Financial Supervisory Service as the best estimate for the expenditure required 
to meet its obligations at the end of the reporting period. 

3)  For  the  year  ended  December  31,  2020,  the  Group  recognized  the  provisions  for  the  required 
expenditure as the best estimate to fulfill its obligations as of December 31, 2020 due to the expected 
losses of clients arising from the delay in the redemption of funds by Lime Asset Management and 
the dispute settlement by the Financial Supervisory Service. As of December 31, 2020, the provision 
for this case is 106.8 billion won and the advance payment is 113.9 billion won. 

312

- 129 - 

- 130 - 

313

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
24.  NET DEFINED BENEFIT LIABILITY(ASSET) 

The characteristics of the Group’s defined benefit retirement pension plans are as follows: 

Employees and directors with one or more years of service are entitled to receive a payment upon termination 
of their employment, based on their length of service and rate of salary at the time of termination. The assets 
of the plans are measured at their fair value at the end of reporting date. The plan liabilities are measured 
using the projected unit method, which takes account of projected earnings increases, using actuarial 
assumptions that give the best estimate of the future cash flows that will arise under the plan liabilities. 

The Group is exposed to various risks through defined benefit retirement pension plan, and the most 
significant risks are as follows: 

Volatility of asset 

  The defined benefit obligation was estimated with an interest rate 

Decrease in profitability of blue 

  A decrease in profitability of blue chip bonds will be offset by some 

calculated based on blue chip corporate bonds earnings. A deficit 
may occur if the rate of return of plan assets falls short of the interest 
rate.   

chip bonds 

Risk of inflation 

increase in the value of debt securities that the employee benefit plan 
owns but will bring an increase in the defined benefit obligation.   

  Defined benefit obligations are related to inflation rate; the higher the 
inflation rate is, the higher the level of liabilities. Therefore, deficit 
occurs in the system if an inflation rate increases.   

(1)  Details of net defined benefit liability are as follows (Unit: Korean Won in millions): 

Present value of defined benefit obligation 
Fair value of plan assets 
Net defined benefit liabilities (*) 

  December 31, 2020 

December 31, 2019 

1,610,680   
(1,564,101)   
46,579   

1,442,859 
(1,352,971) 
89,888 

(*) Net defined benefit liability of 46,579 million won and 89,888 million won as of December 31, 2020 

and 2019 is the subtracted amount of the net defined benefit asset of 5,658 million won 2,582 
million won from the net defined benefit liability of 52,237 million won and 92,470 million won. 

(2)  Changes in the carrying value of defined benefit obligation are as follows (Unit: Korean Won in 

millions): 

Beginning balance 
Transfer-in / out  
Current service cost 
Interest cost 
Remeasurements  Financial assumption 

Demographic assumptions 
Experience adjustments 

Retirement benefit paid 
Foreign currencies translation adjustments 
Business combination 
Others 

Ending balance 

For the years ended December 31 
2019 
2020 

1,442,859   
-   
174,509   
34,653   
(20,838)   
4,161   
(4,481)   
(55,864)   
(119)   
34,001   
1,799   
1,610,680   

1,275,020 
93 
163,369 
32,693 
32,831 
49,453 
(33,518) 
(79,908) 
179 
4,674 
(2,027) 
1,442,859 

(3)  Changes in the plan assets are as follows (Unit: Korean Won in millions): 

Beginning balance 
Transfer-in / out  
Interest income 
Remeasurements 
Employer’s contributions 
Retirement benefit paid   
Business combination 
Others 

Ending balance 

For the years ended December 31 
2019 
2020 

1,352,971 
- 
34,534 
(7,666) 
211,505 
(52,627) 
27,599 
(2,215) 
1,564,101 

1,101,911 
93 
30,937 
125 
292,095 
(76,304) 
6,369 
(2,255) 
1,352,971 

(4)  Plan assets consist of fixed deposits and others as of December 31, 2020 and 2019.   

Cash and due from banks 

December 31, 2020 

  December 31, 2019 

1,564,101 

1,352,971 

Meanwhile, Among plan assets, realized returns on plan assets amount to 26,868 million won and 
31,062 million won for the years ended December 31, 2020 and 2019, respectively. The contribution 
expected to be paid in the next accounting year amounts to 170,637 million won. 

(5)  Current service cost, net interest income, loss (gain) on the curtailment or settlement and 

remeasurements recognized in the consolidated statements comprehensive income are as follows (Unit: 
Korean Won in millions):   

Current service cost 
Net interest expense (income) 

Cost recognized in net income 

Remeasurements (*) 

Cost recognized in total comprehensive income 

(*) Amount before tax 

For the years ended December 31 
2019 

2020 

174,509 
119 
174,628 

(13,492) 
161,136 

163,369 
1,756 
165,125 

48,641 
213,766 

314

- 131 - 

Retirement benefits related to defined contribution plans recognized as expenses are 3,827 million won, 
and 3,297 million won for the years ended December 31, 2020 and 2019, respectively.   

- 132 - 

315

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(6)  Key actuarial assumptions used in net defined benefit liability measurement are as follows: 

26.  DERIVATIVES 

Discount rate 
Future wage growth rate 
Mortality rate 

Retirement rate 

December 31, 2020 
2.13% ~ 2.97% 
2.05% ~ 7.00% 
Issued by Korea Insurance 
Development Institute 
Experience rate for each 
employment classification 

December 31, 2019 
2.18~2.50% 
1.89~6.00% 
Issued by Korea Insurance 
Development Institute 
Experience rate for each 
employment classification 

The weighted average maturity of defined benefit liability is a minimum of 6.74 to a maximum 15.00 
years. 

(7)  The sensitivity to actuarial assumptions used in the assessment of defined benefit obligation is as 

follows (Unit: Korean Won in millions): 

Discount rate 

Future wage growth rate 

 Increase by 1% point 
 Decrease by 1% point 
 Increase by 1% point 
 Decrease by 1% point 

  December 31, 2020    December 31, 2019 
(151,104) 
178,434 
176,169 
(152,174) 

(165,754)  
195,475   
193,149   
(167,037)  

25.  OTHER FINANCIAL LIABILITIES AND OTHER LIABILITIES 

Other financial liabilities and other liabilities are as follows (Unit: Korean Won in millions): 

  December 31, 2020 

  December 31, 2019 

Other financial liabilities: 

Accounts payable 
Accrued expenses 
Borrowings from trust accounts 
Agency business revenue 
Foreign exchange payables 
Domestic exchange settlement credits 
Lease liabilities 
Other miscellaneous financial liabilities 
Present value discount 

Sub-total 

Other liabilities: 

Unearned income 
Other miscellaneous liabilities 
Sub-total 
Total 

4,028,639   
2,049,401   
2,984,031   
466,485   
789,189   
180,251   
407,431   
3,317,358   
(6,968)   
14,215,817   

254,702   
219,111   
473,813   
14,689,630   

6,131,339 
2,516,231 
3,277,795 
362,820 
1,153,457 
1,261,928 
419,045 
2,587,193 
(3,041) 
17,706,767 

224,840 
195,631 
420,471 
18,127,238 

(1)  Derivative assets and derivative liabilities are as follows (Unit: Korean Won in millions): 

Nominal 
amount 

For cash 
flow hedge   

Assets 
For fair value 
hedge 

For   
trading 

For cash 
flow hedge 

Liabilities 
  For fair value 
hedge 

For 
trading 

December 31, 2020 

Interest rate: 
Futures 
Swaps 
Purchase options 
Written options 

Currency: 
Futures 
Forwards 
Swaps 
Purchase options 
Written options 

Equity: 

184,413   
137,057,240   
330,000   
285,440   

2,546   
105,146,634   
87,249,320   
1,147,877   
1,632,048   

Futures 
Forwards 
Swaps 
Purchase options 
Written options 
Total 

123,742   
11   
269,039   
9,863,110   
10,369,009   
353,660,429   

-   
-   
-   
-   

-   
-   
-   
-   
-   

-   
-   
-   
-   
-   
-   

-   
174,820   
-   
-   

-   
318,545   
6,271   
-   

-   
1,476   
-   
-   

-   
-   
-    2,541,957   
-    3,325,135   
59,329   
-   
-   
-   

-   
-   
-   
-   
-   

-   
-   
-   
650,505   
-   
174,820    6,901,742   

-   
-   
63,265   
-   
-   

-   
-   
-   
-   
-   
64,741   

-   

- 
28    524,190 
- 
5,419 

-   
-   

-   
- 
-    2,848,980 
-    2,415,610 
- 
-   
23,271 
-   

- 
-   
- 
-   
12,533 
-   
-   
- 
-    629,884 
28    6,459,887 

Nominal 
amount 

For cash 
flow hedge   

Assets 
For fair value 
hedge 

For   
trading 

For cash 
flow hedge 

Liabilities 
  For fair value 
hedge 

For 
trading 

December 31, 2019 

Interest rate: 
Futures 
Swaps 
Purchase options 
Written options 

Currency: 
Futures 
Forwards 
Swaps 
Purchase options 
Written options 

Equity: 

124,737   
150,731,987   
460,000   
395,789   

1,934   
113,988,295   
82,125,050   
1,588,746   
2,341,179   

Futures 
Forwards 
Swaps 
Purchase options 
Written options 
Total 

630,562   
11   
1,280,436   
8,851,984   
8,978,953   
371,499,663   

-     
-   
-   
-   

-   
111,764   
-   
-   

-   
300,750   
11,888   
-   

-   
-   
9,367   
-   
-   

-   
-   
-   
-   
-   
9,367   

-   
-   
-    1,447,811   
966,181   
-   
18,835   
-   
-   
-   

-   
-   
-   
-   
-   

-   
-   
1,217   
175,221   
-   
111,764    2,921,903   

-   
1,323   
-   
-   

-   
321   
5,193   
-   
-   

-   
-   
-   
-   
-   
6,837   

-   
- 
-    413,195 
- 
-   
9,655 
-   

-   
- 
-    1,030,246 
-    1,106,423 
- 
-   
9,403 
-   

- 
-   
- 
-   
54,393 
-   
-   
- 
-    219,831 
-    2,843,146 

Derivatives held for trading are classified into financial assets at FVTPL (Note 7) and financial liabilities at 
FVTPL (Note 20), and derivatives designated for hedging are presented as a separate line item in the 
consolidated statements of financial position. 

316

- 133 - 

- 134 - 

317

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
 
 
   
   
   
   
   
   
 
   
   
   
   
   
   
 
 
   
   
   
   
   
   
 
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
 
 
   
   
   
   
   
   
 
   
   
   
   
   
   
 
 
                          
   
   
   
   
   
 
   
   
   
   
   
   
 
(2)  Overview of the Group’s hedge accounting 

2)  Cash Flow Hedge 

The hedging relationships the entity applies fair value hedge accounting and cash flow hedge accounting 
to are affected by interest rate which is related with Interest Rate Benchmark Reform. The interest rates 
to which the hedging relationships are exposed are USD 3M LIBOR, USD 6M LIBOR and AUD 3M 
BBSW. The nominal amounts of hedging instruments related to 3M LIBOR, 6M LIBOR and 3M 
BBSW in the hedging relationships of the Group are USD 1,800,000,000, USD 500,000,000 and AUD 
150,000,000, respectively. The entity pays close attention to discussions in the market and industry 
regarding the applicable alternative benchmark interest rates for the exposed interest rate. The entity 
judges related uncertainty is expected to be no longer present when the exposed interest rates are 
replaced by the applicable benchmark interest rates.   

1)  Fair value hedge 

As of the December 31, 2020, the Group has applied fair value hedge on fixed interest rate foreign 
currency denominated debentures amounting to 2,767,208 million won. The purpose of the hedging is to 
avoid fair value volatility risk of fixed interest rate foreign currency denominated debentures derived 
from fluctuations of market interest rate, and as such the Group entered into interest rate swap 
agreements designated as hedging instruments.   

Pursuant to the interest rate swap agreement, by swapping the calculated difference between the fixed 
interest rate and floating interest rate applied to the nominal value, the fair value fluctuation risk is 
hedged as the foreign currency denominated debentures fixed interest rate terms are converted to 
floating interest rate. Pursuant to the interest rate swap agreement, hedge ratio is determined by 
matching the nominal value of hedging instrument to the face value of the hedged item. 

In this hedging relationship, only the market interest rate fluctuation, which is the most significant part 
of the fair value change of the hedged item, is designated as the hedged risk, and other risk factors 
including credit risk are not included in the hedged risk. Therefore, the ineffective portion of the hedge 
could arise from fluctuations in the timing of the cash flow of the hedged item, price margin set by 
counterparty of hedging instrument, and unilateral change in credit risk of any party of hedging 
instrument. 

The interest rate swap agreements and the hedged items are subject to fluctuations in the underlying 
market rate of interest and the Group expects the fair value of the interest rate swap contract and the 
value of the hedged item to generally change in the opposite direction. 

The fair value of the interest rate swap at the end of the reporting period is determined by discounting 
future cash flows estimated by using the yield curve at the end of the reporting period and the credit risk 
embedded in the contract and the average interest rate is determined based on the outstanding balance at 
the end of the reporting period. The variable interest rate applied to the interest rate swap is USD Libor 
3M (6M) plus spread and AUD BBSW 3M plus spread. In accordance with the terms of each interest 
rate swap contract designated as a hedging instrument, the Group receives interest at a fixed interest rate 
and pays interest at a variable interest rate. 

As of the December 31, 2020, the Group has applied cash flow hedge on local currency denominated 
debentures amounting to 149,936 million won, debentures on foreign currency amounting to 707,595 
million won. The Group’s hedging strategies are to  ①  Mitigate risks of cash flow fluctuation from 
variable interest rate debentures on local currency due to changes in market interest rate by entering into 
an interest rate swap contract and thereby designating it as hedging instrument;  ②  Mitigate the risks of 
cash flow fluctuation from principal and interest of variable interest rate debentures denominated in 
foreign currency due to changes in foreign exchange rates and interest rates by entering into a currency 
swap contract and thereby designating it as hedging instrument;  ③  Mitigate the risks of cash flow 
fluctuation from principal and interest of fixed interest rate debentures denominated in foreign currency 
due to changes in foreign exchange rates by entering into a currency swap contract and thereby 
designating it as hedging instrument and  ④  Mitigate the risks of cash flow fluctuation in variable 
interest rate foreign currency borrowings resulting from changes in market interest rates and designate it 
as a hedging instrument through entering into currency swap contracts and interest rate swap contracts.   

This means exchanging a predetermined nominal amount as set forth in the interest rate swap contract 
adjusted by the differences between the fixed and variable interest rates, which results in the conversion 
of interest rates of debentures in local currency from variable interest into fixed interest, eliminating the 
cash flow fluctuation risk. 

In addition, this also means a payment of predetermined principal amount as set forth in the currency 
swap adjusted by fixed interest rate, an exchange of an amount calculated by applying variable interest 
rate to USD or applying fixed interest rate to SGD, and an exchange of the principal denominated in 
KRW and principal denominated in foreign currency at maturity eliminating cash flow fluctuation risk 
on principal and interest. 

The hedge ratio is determined by matching the nominal amount of the hedging instrument to the face 
amount of the hedged item in accordance with interest rate swap and currency swap. 

Only interest rate and foreign exchange rate fluctuation risk, which is the most significant factor in the 
cash flow fluctuation of the hedged item, is addressed in this hedging relationship, and other risk factors 
such as credit risk are not subject to hedging. 

Thus, there could be hedge ineffectiveness arising from price margin set by the counterparty of hedging 
instruments and unilateral change in credit risk of any party in the transaction. 

The interest rate swap, currency swap contract and the hedged item are all affected by the changes in 
market interest rate and foreign exchange rates which are basic factors of the derivative. The Group 
expects that the value of interest rate swap contract, currency swap contract and value of the hedged 
item will generally fluctuate in opposite direction. 

318

- 135 - 

- 136 - 

319

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(3)  The nominal amounts of the hedging instrument are as follows (Unit: USD, AUD, EUR, SGD, JPY and 

(4)  The average interest rate and average currency rate of the hedging instrument as of December 31, 2020 

Korean Won in millions): 

Fair value hedge 

Interest rate risk 

  1 year or less   

December 31, 2020 

1 year to 5 
years 

More than 5 
years 

Total 

Interest rate swap (USD) 
Interest rate swap (AUD) 

  1,000,000,000    1,000,000,000   
150,000,000   
-   

300,000,000    2,300,000,000 
150,000,000 

-   

Cash flow hedge 

Interest rate risk 

Interest rate swap (KRW) 
Foreign currencies translation 
risk and interest rate risk 
Currency swap (USD) 
Foreign currencies translation 

risk 
Currency swap (SGD) 

Fair value hedge 

Interest rate risk 

100,000   

50,000   

-   

150,000 

130,000,000   

470,000,000   

-   

600,000,000 

68,000,000   

-   

-   

68,000,000 

  1 year or less   

December 31, 2019 

1 year to 5 
years 

More than 5 
years 

Total 

Interest rate swap (USD) 

350,000,000    2,000,000,000   

300,000,000    2,650,000,000 

Cash flow hedge 

Interest rate risk 

Interest rate swap (EUR) 
Interest rate swap (KRW) 
Foreign currencies translation 
risk and interest rate risk 
Currency swap (USD) 
Foreign currencies translation 

risk 
Currency swap (SGD) 
Currency forward (JPY) 

-   
-   

26,635,556   
100,000   

-   
-   

26,635,556 
100,000 

150,000,000   

330,000,000   

-   

480,000,000 

136,000,000   

68,000,000   
49,325,155    1,059,903,932   

-   
204,000,000 
-    1,109,229,087 

and 2019 are as follows: 

Fair value hedge 

Interest rate risk 

Interest rate swap (USD) 

Interest rate swap (AUD) 

Cash flow hedge 

Interest rate risk 

Interest rate swap (KRW) 

Foreign  currencies  translation 
risk and interest rate risk 
Currency swap (USD) 

Foreign  currencies  translation 

risk 
Currency swap (SGD) 

Fair value hedge 

Interest rate risk 

Interest rate swap (USD) 

Cash flow hedge 

Interest rate risk 

Interest rate swap (EUR) 
Interest rate swap (KRW) 
Foreign  currencies  translation 
risk and interest rate risk 
Currency swap (USD) 

Foreign  currencies  translation 
risk 

Currency swap (SGD) 
Currency forward (JPY) 

December 31, 2020 
Average interest rate and average exchange rate 

Fixed 4.22% receipt and Libor 3M+1.71% floating paid 
Fixed 5.88% receipt and Libor 6M+2.15% floating paid 

0.84% receipt and BBSW 3M+0.72% paid 

KRW 3Y CMS+0.40% receipt, 2.38% paid 

KRW CD+0.69% receipt, 2.06% paid 
KRW CD+0.33% receipt, 1.68% paid 

USD 3M Libor+0.80% receipt, KRW 1.45% paid, USD/KRW = 1,155 
USD 1M Libor+0.67% receipt, KRW 1.14% paid, USD/KRW = 1,190 
USD 1M Libor+0.69% receipt, KRW 1.02% paid, USD/KRW = 1,199 

SGD 1.91% receipt, KRW 1.98% paid, SGD/KRW = 827 

December 31, 2019 
Average interest rate and average exchange rate 

Fixed 3.96% receipt and Libor 3M+1.61% floating paid 
Fixed 5.88% receipt and Libor 6M+2.15% floating paid 

3M EURIBOR receipt, EUR 0.09% paid 

KRW 3Y CMS+0.40% receipt, 2.38% paid 

USD 3M Libor+0.8% receipt, KRW 1.45% paid, KRW/USD = 1,155 
USD 1M Libor+0.54% receipt, KRW 1.53% paid, KRW/USD = 1,158 

SGD 1.91% receipt, KRW 1.98% paid, KRW/SGD = 828 

KRW/JPY = 10.47 

320

- 137 - 

- 138 - 

321

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
   
   
   
 
 
 
   
   
   
 
 
   
   
   
 
 
 
   
   
   
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
   
   
   
 
 
   
   
   
 
 
 
 
   
   
   
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(5)  The amounts related to items designated as hedging instruments are as follows (Unit: Korean Won in 

(6)  Details of carrying amount to hedge and amount due to hedge accounting are as follows (Unit: Korean 

millions, USD, AUD, EUR, SGD and JPY): 

Won in millions): 

December 31, 2020 

Carrying amounts of the hedging 
instrument 

Nominal amounts of 
the hedging 
instrument 

Assets 

Liabilities 

Line item in the 
statement of financial 
position where the 
hedging instrument is 
located 

Changing in fair 
value used for 
calculating hedge 
ineffectiveness 

USD 2,300,000,000   

AUD 150,000,000   

174,820 

28 

Derivative assets 
(designated for hedging)  
Derivative liabilities 
(designated for hedging)  

KRW 150,000   

-   

1,476 

Derivative liabilities 
(designated for hedging)   

USD 600,000,000   

-   

62,893 

Derivative liabilities 
(designated for hedging)   

SGD 68,000,000   

-   

Derivative liabilities 
(designated for hedging)   

373 

57,221 

(196) 

(69,319) 

(4,699) 

December 31, 2019 

Carrying amounts of the hedging 
instrument 

Nominal amounts of 
the hedging 
instrument 

Assets 

Liabilities 

Line item in the 
statement of financial 
position where the 
hedging instrument is 
located 

Changing in fair 
value used for 
calculating hedge 
ineffectiveness 

USD 2,650,000,000 

      111,764   

Derivative assets 
(designated for hedging) 

-   

EUR 26,635,556   

KRW 100,000   

-   

-   

43   

1,280   

Derivative liabilities 
(designated for hedging) 
Derivative liabilities 
(designated for hedging) 

USD 480,000,000   

4,070   

5,193   

Derivative assets 
(designated for hedging) 
Derivative liabilities 
(designated for hedging) 

SGD 204,000,000   

5,297   

JPY 1,109,229,087   

-   

Derivative assets 
(designated for hedging) 
Derivative liabilities 
(designated for hedging) 

-   

321   

90,244 

(43) 

(615) 

22,364 

8,918 

321 

Fair value hedge 

Interest rate risk 
Interest rate   

swap 

Interest rate   
swap 
Cash flow hedge 

Interest rate risk 

Interest 
  rate swap 

Foreign 

currency 
translation 
risk 
and  interest  rate 
risk 
Currency swap 

Foreign 

currency 
translation risk   
Currency swap 

Fair value hedge 

Interest rate risk 
Interest rate   

swap 

Cash flow hedge 

Interest rate risk 
Interest rate   

swap 

Interest rate   

swap 
Foreign 

currency 
risk 
translation 
and  interest  rate 
risk 
Currency swap 

Foreign 

currency 
translation risk   
Currency swap 

Currency 
forward 

December 31, 2020 

Accumulated amount of 
fair value hedge 
adjustments on the hedged 
item included in the 
carrying amount of the 
hedged item 

Carrying amounts of 
the hedged item 

  Assets 

  Liabilities   

Assets 

  Liabilities 

Line item in the 
statement of 
financial 
position in 
which the 
hedged item is 
included 

Changing in 
fair value 
used for 
calculating 
hedge 
ineffectivene
ss 

Cash flow 
hedge 
reserve 
(*) 

Fair value hedge 

Interest rate risk 
Debentures 
Cash flow hedge 

Interest rate risk 
Debentures 

Foreign 

currencies 
translation risk 
and interest 
rate risk 
Debentures 

Foreign 

currencies 
translation risk  
Debentures 

(*) After tax amount 

-    2,767,208   

-   

144,741    Debentures 

(59,073) 

- 

-   

149,936   

-   

-    Debentures 

188 

(909) 

-   

651,704   

-   

55,891   

-   

-   

-    Debentures 

61,823 

(95) 

-    Debentures 

6,564 

(268) 

December 31, 2019 

Accumulated amount of 
fair value hedge 
adjustments on the hedged 
item included in the 
carrying amount of the 
hedged item 

Carrying amounts of 
the hedged item 

  Assets 

  Liabilities   

Assets 

  Liabilities 

Line item in the 
statement of 
financial 
position in 
which the 
hedged item is 
included 

Changing in 
fair value 
used for 
calculating 
hedge 
ineffectivene
ss 

Cash flow 
hedge 
reserve 
(*) 

Fair value hedge 

Interest rate risk 
Debentures 
Cash flow hedge 

Interest rate risk 
Borrowings in 
foreign 
currencies 

Debentures 

Foreign 

currencies 
translation risk 
and interest 
rate risk 
Debentures 

Foreign 

currencies 
translation risk  
Debentures 

(*) After tax amount 

-    3,151,172   

-   

91,368    Debentures 

(85,984)   

- 

-   
-   

34,443   
99,941   

-   

554,433   

-   

174,708   

-   
-   

-   

-   

Borrowing 
foreign 
currency 

-   
-    Debentures 

43 
663 

(43) 
(821) 

-    Debentures 

(25,057)   

(2,525) 

-    Debentures 

(8,315)   

(2,304) 

322

- 139 - 

- 140 - 

323

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
    
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
   
 
 
   
   
   
   
 
 
   
 
 
 
 
 
   
   
   
   
 
 
   
 
 
   
   
   
   
 
 
   
 
 
 
 
 
   
   
   
   
 
 
   
 
 
 
 
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
   
 
 
   
   
   
   
 
 
   
 
 
 
 
   
   
   
   
 
 
   
 
 
   
   
   
   
 
 
   
 
 
 
 
 
 
 
 
   
   
   
   
 
 
   
 
 
 
   
   
   
   
 
 
   
 
 
 
 
 
 
27.  DEFERRED DAY 1 PROFITS OR LOSSES 

Changes in deferred day 1 profits or losses are as follows (Unit: Korean Won in millions): 

Beginning balance 
New transactions 
Amounts recognized in losses 
Ending balance 

For the years ended December 31 
2019 
2020 

52,259   
22,901   
(68,221)   
6,939   

25,463 
53,289 
(26,493) 
52,259 

In case some variables to measure fair values of financial instruments are not observable in the market, 
valuation techniques are utilized to evaluate such financial instruments. Those financial instruments are 
recorded the transaction price as at the time of acquisition, even though there are difference noted between 
the transaction price and the fair value, which is deferred and amortized to maturity using the effective 
interest method and reflected in profit and loss. The table above presents the difference yet to be realized as 
profit or losses. 

(7)  Amounts recognized in profit or loss due to the ineffective portion of fair value hedges during the 

current period are as follows (Unit: Korean Won in millions): 

Fair value hedge 

 Interest rate risk 

(1,852)    Other net operating income(expense) 

For the year ended December 31, 2020 

Hedge ineffectiveness 
recognized in profit or 
loss 

Line item in the profit or loss that 
includes hedge ineffectiveness 

For the year ended December 31, 2019 

Hedge ineffectiveness 
recognized in profit or 
loss 

Line item in the profit or loss that 
includes hedge ineffectiveness 

Fair value hedge 

 Interest rate risk 

4,260    Other net operating income(expense) 

(8)  Reclassification of profit or loss from other comprehensive income and equity related to cash flow 

hedges are as follows (Unit: Korean Won in millions): 

For the year ended December 31, 2020 

Changes in 
the value of 
hedging 
instruments 
recognized in 
OCI 

Hedge 
ineffective
ness 
recognize
d in profit 
or loss 

Changes in 
the value 
of foreign 
basis 
spread 
recognized 
in OCI 

(122)   

(74)   

- 

(68,270)   

(1,049)   

5,893 

(3,677)   

(1,022)   

320 

Amounts 
reclassified 
from cash 
flow hedge 
reserve to 
profit or 
loss 

Line item 
affected in profit 
or loss due to 
reclassification 

Other net 
operating income 
(expense) 

- 

Other net 
operating income 
(expense) 

Other net 
operating income 
(expense) 

64,762 

5,393 

Line item 
recognized in the 
profit or loss   
Other net 
operating 
income 
(expense) 
Other net 
operating 
income 
(expense) 
Other net 
operating 
income 
(expense) 

For the year ended December 31, 2019 

Changes in 
the value of 
hedging 
instruments 
recognized in 
OCI 

Hedge 
ineffective
ness 
recognize
d in profit 
or loss 

Changes in 
the value 
of foreign 
basis 
spread 
recognized 
in OCI 

(658)   

-   

- 

21,420   

944   

838 

7,638   

1,601   

560 

Amounts 
reclassified 
from cash 
flow hedge 
reserve to 
profit or 
loss 

Line item 
affected in profit 
or loss due to 
reclassification 

Other net 
operating income 
(expense) 

- 

Other net 
operating income 
(expense) 

Other net 
operating income 
(expense) 

(23,541) 

(8,215) 

Line item 
recognized in the 
profit or loss 
Other net 
operating 
income 
(expense) 
Other net 
operating 
income 
(expense) 
Other net 
operating 
income 
(expense) 

Interest rate risk 

Cash 

flow 
hedge   

  Foreign currencies 
translation risk 
and interest rate 
risk 

  Foreign currencies 
translation risk 

Interest rate risk 

Cash 

flow 
hedge   

  Foreign currencies 
translation risk 
and interest rate 
risk 

  Foreign currencies 
translation risk 

324

- 141 - 

- 142 - 

325

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
28.  EQUITY 

(2)  The number of authorized shares and others of the Group are as follows: 

(1)  Details of equity as of December 31, 2020 and 2019 are as follows (Unit: Korean Won in millions): 

December 31, 2020 

December 31, 2019 

Capital 

Common stock capital 

Hybrid securities 
Capital surplus 

Paid in capital in excess of par 
Equity method 
Others 

Sub-total 

Capital adjustments 
Treasury stocks   
Other adjustments (*1) 

Sub-total 

Accumulated other comprehensive income 

Financial assets at FVTOCI 
Changes in capital due to equity method 
Loss from foreign business translation   
Remeasurements of defined benefit plan 
Loss on evaluation of cash flow hedge 
Capital related to noncurrent assets held for 

sale 

Sub-total 
Retained earnings (*2) (*3)   
Non-controlling interest (*4) 

Total 

3,611,338 
1,895,366 

608,348 
- 
17,763 
626,111 

- 
(1,775,312) 
(1,775,312) 

(9,833)   
(2,609)   
(298,363)   
(261,195)   
(1,386)   

1,226 

(572,160)   
19,268,265   
3,672,237   
26,725,845   

3,611,338 
997,544 

608,348 
1,153 
16,794 
626,295 

- 
(1,748,667) 
(1,748,667) 

(71,914) 
915 
(152,987) 
(270,977) 
(5,692) 

- 
(500,655) 
18,524,515 
3,981,962 
25,492,332 

(*1) Included 178,060 million won in capital transaction profit and loss recognized by Woori Bank and (formerly) 
Woori Financial Group in 2014 and 223,228 million won due to the spin-off of Gyeongnam Bank and 
Gwangju Bank. During the previous term, the Group entered an agreement to acquire additional interest in 
the Woori Asset Trust Co., Ltd., and the capital adjustment reduced by 111,242 million won. 

(*2) The earned surplus reserve in retained earnings amounted to 2,547,547 million won and 2,356,246 million 

won as of December 31, 2020 and 2019, respectively in accordance with the relevant article. 

(*3) The regulatory reserve for credit loss in retained earnings amounted to 62,830 million won as of December 

31, 2020 in accordance with the Article 53 of the Financial Holding Company Act. 

(*4) The hybrid securities issued by Woori Bank amounting to 3,105,070 million won and 3,660,814 million won 
as of December 31, 2020 and 2019, respectively, are recognized as non-controlling interests. 162,362 million 
won and 134,421 million won of dividends for the hybrid securities are allocated to net profit and loss of the 
non-controlling interests for the years ended December 31, 2020 and 2019, respectively. 

Shares of common stock authorized 
Par value   
Shares of common stock issued 
Capital stock 

December 31, 2020 

December 31, 2019 

4,000,000,000 Shares 
5,000 Won 
722,267,683 Shares 
3,611,338 million won 

4,000,000,000 Shares 
5,000 Won 
722,267,683 Shares 
3,611,338 million won 

(3)  The Group issued 42,103,377 new shares in the stock exchange process with the shareholders of Woori 
Card for the period from January 11, 2019, to December 31, 2019, which changed the total number of 
issued shares from 680,164,306 as of the date of establishment to 722,267,683 as of December 31, 2020. 

(4)  Hybrid securities 

The bond-type hybrid securities classified as owner’s equity are as follows (Unit: Korean Won in millions): 

Issue date 

  Maturity 

  Interest rate (%)  

December 31,   
2020 

  December 31, 
2019 

Securities in local 

currency 

2019-07-18 

Securities in local 

currency 

2019-10-11 

Securities in local 

currency 

2020-02-06 

Securities in local 

currency 

2020-06-12 

Securities in local 

currency 

2020-10-23 

- 

- 

- 

- 

- 

Issuance cost 
Total 

3.49 

3.32 

3.34 

3.23 

3.00 

500,000   

500,000 

500,000   

500,000 

400,000   

300,000   

200,000   
(4,634)   
1,895,366   

- 

- 

- 
(2,456) 
997,544 

The hybrid securities mentioned above do not have maturity date but are redeemable after 5 years from date 
of issuance. 

326

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
         
 
 
 
 
 
         
 
 
 
         
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(5)  Accumulated other comprehensive income 

(6)  Regulatory Reserve for Credit Loss 

Changes in the accumulated other comprehensive income are as follows (Unit: Korean Won in millions): 

Net gain (loss) on valuation of 
financial assets at FVTOCI 
Changes in capital due to equity 

method 

Gain (loss) on foreign currency 

translation of foreign operations 
Remeasurement gain (loss) related 

to defined benefit plan 
Gain (loss) on valuation of 

derivatives designated as cash 
flow hedges 

Capital related to noncurrent assets 

held for sale 

Total 

Beginning 
balance 

Increase 
(decrease) (*)   

Reclassification 
adjustments 

  Classified as 
held for sale 

  Income tax 
effect 

Ending 
balance 

(71,914) 

115,167 

(30,643)   

-   

(22,443)   

(9,833) 

915 

(3,171) 

(152,987) 

(152,486) 

(270,977) 

13,492 

(5,692) 

4,568 

-   

-   

-   

-   

(1,691)   

1,338   

(2,609) 

-   

-   

7,110   

(298,363) 

(3,710)   

(261,195) 

-   

(262)   

(1,386) 

- 
(500,655) 

- 
(22,430) 

-   
(30,643)   

1,691   
-   

(465)   
(18,432)   

1,226 
(572,160) 

(*) The increase and decrease of financial asset valuation profit or loss at fair value through other comprehensive 
income is a change due to the period evaluation and the reclassification adjustments amounting to 2,664 million 
won are due to disposal of equity securities during the period. 

For the year ended December 31, 2019 

Beginning 
balance 

Increase 
(decrease) (*) 

Reclassification 
adjustments 

Income tax 
effect 

Ending 
balance 

(87,182) 

(24,180) 

43,021   

(3,573)   

(71,914) 

302 

(244,735) 

(1,420) 

96,157 

(236,726) 

(48,244) 

-   

-   

-   

2,033   

915 

(4,409)   

(152,987) 

13,993   

(270,977) 

Net gain (loss) on valuation of 
financial assets at FVTOCI 
Changes in capital due to equity 

method 

Gain (loss) on foreign currency 

translation of foreign operations 
Remeasurement gain (loss) related 

to defined benefit plan 
Gain (loss) on valuation of 

derivatives designated as cash 
flow hedges 

Total 

In accordance with Article 26 ~ 28 of the Financial holding company Supervision Regulations, the Group 
calculates and discloses the regulatory reserve for credit loss. 

1)  Balance of the regulatory reserve for credit loss 

Balance of the planned regulatory reserve for credit loss is as follows (Unit: Korean Won in millions): 

Beginning balance 
Planned provision of regulatory reserve (reversal) for credit 

loss 

Ending balance 

December 31, 
2020 

2,547,547 

20,820 
2,568,367 

December 31, 
2019 
2,356,246 

191,301 
2,547,547 

2)  Provision of regulatory reserve for credit loss, adjusted income after the provision of regulatory 

reserve and others 

Planned reserves provided, adjusted net income after the planned reserves provided and adjusted EPS 
after the planned reserves provided are as follows (Unit: Korean Won in millions, except for EPS 
amount): 

Net income before regulatory reserve 
Provision of regulatory reserve (reversal) for credit loss 
Adjusted net income after the provision of regulatory reserve 
Dividends to hybrid securities 
Adjusted net income after regulatory reserve and dividends to 

hybrid securities 

Adjusted EPS after regulatory reserve and the dividends to 

hybrid securities (Unit: Korean Won) 

For the years ended December 31 

2020 

1,515,249 
20,820 
1,494,429 
(48,915) 

2019 
2,037,596 
191,301 
1,846,295 
(4,362) 

1,445,514 

1,841,933 

2,002 

2,725 

(3,869) 
(572,210) 

(32,719) 
(10,406) 

31,756   
74,777    

(860)   
7,184   

(5,692) 
(500,655) 

(7)  Treasury stock 

(*) The increase and decrease of financial asset valuation profit or loss at fair value through  other comprehensive 
income is a change due to the period evaluation and the reclassification adjustments amounting to 29,368 million 
won are due to disposal of equity securities during the period. 

Details of treasury stocks are as follows (Unit: Shares, Korean Won in millions):   

December 31, 2020 

December 31, 2019 

  Number of shares 

Book value 

  Number of shares 

Book value 

2   
-   
-   
2   

-   
-   
-   
-   

2,728,774   
57,721,387   
(60,450,159)   
2   

34,113 
799,886 
(833,999) 
- 

Beginning balance 
Acquisition (*) 
Disposal 
Ending balance 

29.  DIVIDENDS 

The dividend and total dividend per share for the fiscal year ending December 31, 2019 were 700 won and 
505,587 million won, respectively, approved at the regular shareholders' meeting held on March 25, 2020 and 
paid in April 2020. 

A dividend in respect of the year ended December 31, 2020, of 360 won per share, amounting to a total 
dividend of 260,017 million won, is to be proposed to shareholders at the annual general meeting on March 
26, 2021. These financial statements do not reflect this dividend payable. 

328

- 145 - 

- 146 - 

329

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
           
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
           
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
30. NET INTEREST INCOME 

(2)    Details of fees and commissions expense incurred are as follows (Unit: Korean Won in millions): 

(1)   Interest income recognized is as follows (Unit: Korean Won in millions): 

Financial assets at FVTPL   
Financial assets at FVTOCI 
Financial assets at amortized cost: 
Securities at amortized cost 
Loans and other financial assets at amortized cost: 

Interest on due from banks 
Interest on loans   
Interest of other receivables 

Subtotal 
Total 

For the years ended December 31 
2019 
2020 

48,612 
437,527 

382,988 

53,586 
8,570,173 
30,967 
8,654,726 
9,523,853 

50,619 
474,751 

436,340 

141,330 
9,443,740 
29,990 
9,615,060 
10,576,770 

(2)   Details of interest expense recognized are as follows (Unit: Korean Won in millions): 

Interest on deposits due to customers 
Interest on borrowings 
Interest on debentures 
Other interest expense 
Interest on lease liabilities 

Total 

For the years ended December 31 
2019 
2020 

2,486,523 
269,985 
722,551 
36,964 
9,318 
3,525,341 

3,424,441 
383,213 
777,322 
89,002 
9,086 
4,683,064 

31.  NET FEES AND COMMISSIONS INCOME   

(1)    Details of fees and commissions income recognized are as follows (Unit: Korean Won in millions): 

For the years ended December 31 
2019 
2020 

Fees and commissions paid 
Credit card commission 
Brokerage commission 
Others 

Total 

32.  DIVIDEND INCOME 

246,824 
424,316 
551 
8,286 
679,977 

(1)  Details of dividend income recognized are as follows (Unit: Korean Won in millions): 

Dividend income related to financial assets at FVTPL    
Dividend income related to financial assets at 

FVTOCI 

Total 

120,158   

18,385   
138,543   

For the years ended December 31 
2019 
2020 

189,789 
407,689 
775 
8,445 
606,698 

86,979 

20,980 
107,959 

(2)  Details of dividends related to financial assets at FVTOCI are as follows (Unit: Korean Won in 

millions): 

Dividend income recognized from assets held: 
    Equity securities 

For the years ended December 31 
2019 
2020 

18,385   

20,980 

33.  NET GAIN OR LOSS ON FINANCIAL INSTRUMENTS AT FAIR VALUE THROUGH PROFIT OR 

LOSS MANDATORILY MEASURED AT FAIR VALUE 

For the years ended December 31 

2020 

2019 

(1)  Details of gains or losses related to net gain or loss on financial instruments at FVTPL are as follows 

(Unit: Korean Won in millions): 

Fees and commission received for brokerage 
Fees and commission received related to credit 
Fees and commission received for electronic finance 
Fees and commission received on foreign exchange handling 
Fees and commission received on foreign exchange 
Fees and commission received for guarantee 
Fees and commission received on credit card 
Fees and commission received on securities business 
Fees and commission from trust management 
Fees and commission received on credit information 
Fees and commission received related to lease 
Other fees 

Total 

162,653 
195,391 
125,107 
55,984 
69,017 
74,647 
507,852 
79,606 
160,564 
13,254 
84,164 
165,777 
1,694,016 

156,578 
189,597 
137,289 
61,756 
92,408 
71,106 
548,580 
113,346 
180,290 
12,626 
4,753 
140,997 
1,709,326 

Gain on financial instruments at fair value through 

profit or loss measured at fair value 

Gain (loss) on financial instruments at fair value 
through profit or loss designated as upon initial 
recognition 

Total 

For the years ended December 31 
2019 
2020 

422,374   

58,692 

(665)   
421,709   

(33,237) 
25,455 

330

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
34.  NET GAIN OR LOSS ON FINANCIAL ASSETS AT FVTOCI   

Details of net gain or loss on financial assets at FVTOCI recognized are as follows (Unit: Korean Won in 
millions) : 

Gain on redemption of securities 
Gain on transactions of securities 

Total 

For the years ended December 31 

2020 

2019 

(57)   
24,195   
24,138   

15 
11,000 
11,015 

35.  REVERSAL OF (PROVISION FOR) IMPAIRMENT LOSSES DUE TO CREDIT LOSS 

Reversal of (provision for) impairment losses due to credit loss are as follows (Unit: Korean Won in 
millions): 

Impairment loss due to credit loss on 
  financial assets measured at FVTOCI 
Reversal of impairment loss due to credit loss on securities 

at amortized cost 

Provision for impairment loss due to credit loss on loan 

and other financial assets at amortized cost 

Reversal of provision on guarantee 
Reversal of (provision for) unused loan commitment 

Total 

For the years ended December 31 

2020 

2019 

(1,529)   

934   

(792,250)   
18,348   
(9,874)   
(784,371)   

(3,297) 

1,415 

(385,758) 
4,352 
9,044 
(374,244) 

(2)    Details of net gain or loss on financial instruments at fair value through profit or loss measured at fair 
value and financial instruments held for trading are as follows (Unit: Korean Won in millions): 

Financial assets 
at FVTPL   

Securities 

Gain on transactions and 

Loans 

Other financial 

assets 

Derivatives 
(Held for 
trading) 

Interest rates 
derivatives 

Currency 

valuation 

Loss on transactions and 

valuation 

Sub-total 
Gain on transactions and 

valuation 

Loss on transactions and 

valuation 

Sub-total 
Gain on transactions and 

valuation 

Loss on transactions and 

valuation 

Sub-total 

Sub-total 
Gain on transactions and 

valuation 

Loss on transactions and 

valuation 

Sub-total 
Gain on transactions and 

For the years ended December 31 

2020 

2019 

142,551   

186,394 

(122,506)   
20,045   

(80,306) 
106,088 

15,299   

(8,087)   
7,212   

10,902   

(10,257)   
645   
27,902   

1,556 

(21) 
1,535 

3,963 

(3,570) 
393 
108,016 

1,727,585   

1,507,254 

(1,998,824)   
(271,239)   

(1,615,833) 
(108,579) 

derivatives 

valuation 

12,562,354   

6,872,513 

Loss on transactions and 

valuation 

Sub-total 

(11,906,353)   
656,001   

(6,855,447) 
17,066 

Equity derivatives  Gain on transactions and 

valuation 

Loss on transactions and 

valuation 

Sub-total 

1,835,497   

839,196 

(1,825,372)   
10,125   

(796,336) 
42,860 

Other derivatives  Gain on transactions and 

valuation 

Loss on transactions and 

valuation 

Sub-total 

Sub-total 

Net, total 

-   

695 

(415)   
(415)   
394,472   
422,374   

(1,366) 
(671) 
(49,324) 
58,692 

(3)  Details of net gain (loss) on financial instruments at fair value through profit or loss designated as upon 
initial recognition and Losses on financial instruments designated as at fair value through profit or loss 
are as follows (Unit: Korean Won in millions): 

Loss on equity-linked securities 

For the years ended December 31 

2020 

2019 

(665)   

(33,237) 

332

- 149 - 

- 150 - 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
36.  GENERAL AND ADMINISTRATIVE EXPENSES AND OTHER NET OPERATING INCOME 

(4)  Share-based payment 

(EXPENSES) 

(1)  Details of general and administrative expenses recognized are as follows (Unit: Korean Won in 

millions): 

Employee benefits 

Short-term 
employee 
benefits 

Salaries 
Employee fringe 

benefits 

Share based payment 
Retirement benefit service costs 
Termination 

Subtotal 

Depreciation and amortization 
Other general and 
administrative 
expenses 

Rent 
Taxes and public dues 
Service charges 
Computer and IT related 
Telephone and communication 
Operating promotion   
Advertising 
Printing 
Traveling   
Supplies 
Insurance premium 
Reimbursement 
Maintenance 
Water, light, and heating 
Vehicle maintenance 
Others 

Sub-total 

Total 

For the years ended December 31 

2020 

2019 

1,638,341   

1,584,791 

506,048   
7,495   
178,455   
202,259   
2,532,598   
520,969   
78,707   
129,904   
244,825   
108,810   
72,711   
45,891   
94,880   
6,954   
7,263   
12,127   
10,805   
16,500   
18,367   
14,993   
10,225   
29,652   
902,614   
3,956,181   

475,238 
6,328 
168,423 
156,441 
2,391,221 
481,176 
85,705 
137,137 
235,117 
93,573 
70,220 
45,594 
85,887 
7,845 
13,255 
7,736 
9,668 
23,577 
18,495 
15,272 
10,564 
34,035 
893,680 
3,766,077 

(2)  Details of other operating income recognized are as follows (Unit: Korean Won in millions): 

Gain on transactions of foreign exchange 
Gain related to derivatives (Designated for hedging) 
Gain on fair value hedged items 
Others 

Total 

For the years ended December 31 

2020 

2019 

758,347   
67,395   
9,646   
63,702   
899,090   

602,115 
126,651 
231 
45,706 
774,703 

(3)  Details of other operating expenses recognized are as follows (Unit: Korean Won in millions): 

Losses on transactions of foreign exchange 
KDIC deposit insurance premium 
Contribution to miscellaneous funds 
Losses related to derivatives (Designated for hedging) 
Losses on fair value hedged items 
Others (*) 

Total 

For the years ended December 31 

2020 

2019 

679,350   
371,054   
327,911   
82,746   
68,508   
189,959   
1,719,528   

192,331 
333,600 
317,667 
3,686 
86,214 
143,786 
1,077,284 

  (*) Other expense includes such expenses amounting to 11,890 million won and 22,317 million won, respectively, 
of intangible asset amortization expense for the years ended December 31, 2020 and 2019, respectively. 

334

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Details of performance condition share-based payment granted to executives as of December 31, 2020 and 
2019 are as follows. 

1)  Performance condition share-based payment 

Subject to 
Type of payment 
Vesting period 
Date of payment 
Fair value (*1) 
Valuation method 
Expected dividend rate 
Expected maturity date 
Number of shares 

remaining 

Number of shares granted 

(*2) 

Subject to 
Type of payment 
Vesting period 
Date of payment 
Fair value (*1) 
Valuation method 
Expected dividend rate 
Expected maturity date 
Number of shares 

remaining 

Number of shares granted 

(*2) 

  As of December 31, 2020 
  As of December 31, 2019 
  As of December 31, 2020 
  As of December 31, 2019 

  As of December 31, 2020 
  As of December 31, 2019 
  As of December 31, 2020 
  As of December 31, 2019 

Shares granted for the year 2019 
Cash-settled 
January 1, 2019 ~ December 31, 2022 
2023-01-01 
9,162 Won 
Black-Scholes Model 
4.13% 
2 years 
602,474 shares 
602,474 shares 
602,474 shares 
602,474 shares 

Shares granted for the year 2020 
Cash-settled 
January 1, 2020 ~ December 31, 2023 
2024-01-01 
8,792 Won 
Black-Scholes Model 
4.13% 
3 years 
944,343 shares 
- 
944,343 shares 
- 

(*1) As the amount of payment varies according to the base price (the arithmetic average of the weighted average stock 
price of transactions in the past one week, the past one month, and the past two months) at the date of payment, the 
fair value is calculated to measure the liability according to the Black Shawls model based on the base price at the 
time of each settlement. 

(*2) It is a system in which the amount of stock payable is determined at the beginning, and the payment rate is determined 
in accordance with the degree of achievement of the pre-set performance target. Performance is evaluated by long-
term performance indicators such as relative shareholder return, net profit, return on equity (ROE), non-performing 
loan ratio, and job performance. 

2)  The Group accounts for performance condition share-based payments according to the cash-settled 
method and the fair value of the  liabilities is reflected in the compensation costs by re-measuring 
every closing period. As of December 31, 2020 and 2019, the book value of the liabilities related to 
the performance condition share-based payments recognized by the Group amounts to 13,823 million 
won and 6,328 million won, respectively. 

- 152 - 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
37.  NON-OPERATING INCOME (EXPENSES) 

38.  INCOME TAX EXPENSE 

(1)  Details of gains or losses on valuation of investments in joint ventures and associates are as follows 

(1)  Details of income tax expenses are as follows (Unit: Korean Won in millions): 

(Unit: Korean Won in millions):   

Gains on valuation of investments in joint ventures and associates 
Losses on valuation of investments in joint ventures and associates   
Impairment losses of investments in joint ventures and associates 
Total 

For the years ended December 31 

2020 

2019 

125,602   
(23,283)   
(1,242)   
101,077   

103,775 
(16,144) 
(3,634) 
83,997 

(2)  Details of other non-operating income and expenses recognized are as follows (Unit: Korean Won in 

millions): 

Other non-operating incomes 
Other non-operating expenses 

Total 

For the years ended December 31 

2020 

133,195   
(313,415)   
(180,220)   

2019 

68,459 
(229,383) 
(160,924) 

(3)  Details of other non-operating income recognized are as follows (Unit: Korean Won in millions): 

Rental fee income 
Gains on disposal of investments in joint ventures and 

associates 

Gains on disposal of premises and equipment, intangible 

assets and other assets 

Reversal of impairment loss of premises and equipment, 

intangible assets and other assets 

Others (*) 

Total 

For the years ended December 31 

2020 

15,190 

3,470 

9,715 

172 
104,648 
133,195 

2019 

10,106 

- 

1,632 

103 
56,618 
68,459 

(*) Included 67,427 million won of profit from bargain purchase for the year ended December 31,2020. 

(4)  Details of other non-operating expenses recognized are as follows (Unit: Korean Won in millions): 

Depreciation on investment properties 
Operating expenses on investment properties 
Losses on disposal of premises and equipment, intangible 

assets and other assets 

Impairment losses of premises and equipment, intangible 

assets and other assets 

Donation 
Others (*) 

Total 

For the years ended December 31 

2020 

2019 

2,689 
762 

2,717 

8,763 
44,504 
253,980 
313,415 

2,225 
834 

3,433 

28,295 
62,545 
132,051 
229,383 

(*) Included 224,427 million won of other special losses related to other provisions for the year ended 

December 31,2020. 

Current tax expense: 

Current tax expense with respect to the current period 
Adjustments recognized in the current period in relation 

to the tax expense of prior periods 

Sub-total 

Deferred tax expense 

Change in deferred tax assets (liabilities) due to 

temporary differences 

Income tax expense directly attributable to equity 

Income tax expense 

Sub-total 

For the years ended December 31 

2020 

2019 

501,223 
4,914 

506,137 

(1,702) 

(18,433) 
(20,135) 
486,002 

612,680 

(65,227) 
547,453 

130,816 
7,184 
138,000 
685,453 

(2) 

Income tax expense reconciled to net income before income tax expense is as follows (Unit: Korean 
Won in millions): 

Net income before income tax expense 
Tax calculated at statutory tax rate (*) 
Adjustments: 

Effect of income that is exempt from taxation 
Effect of expenses that are not deductible in determining 

taxable income 

Adjustments recognized in the current period in relation 

to the current tax of prior periods 

Others 

Income tax expense 
Effective tax rate   

Sub-total 

For the years ended December 31 

2020 
2,001,251 
514,456 

2019 
2,723,049 
738,476 

(42,440) 

(61,730) 

19,451 

31,549 

4,914 
(10,379) 
(28,454) 
486,002 
24.3% 

(65,227) 
42,385 
(53,023) 
685,453 
25.2% 

(*)  The applicable income tax rate: 1) 11% for taxable income below 200 million Won, 2) 22% for above 200 
million Won and below 20 billion Won, 3) 24.2% for above 20 billion Won and below 300 billion Won, 4) 
27.5% for above 300 billion Won. 

336

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(3)  Changes in cumulative temporary differences for the years ended Deferred 31, 2019 and 2018, are as 

follows (Unit: Korean Won in millions): 

For the year ended December 31, 2020 

Beginning balance   

Business 
combination 

Recognized as 
income (expense)  

Recognized as other 
comprehensive income 
(expense) (*2) 

Ending 
Balance 

278,352   

2,243   

19,121  

(23,221)   

276,495 

-   

21,499  

1,385   

33,597 

10,713   

(75,412)  
(66,384)  
(52,711)  

6,893   

675   
(4,392)  
2,201   

-   

(162,442)  

(14,131)  

396,302   

7,923   

(381,776)  
7,915   
88,456   
(144,684)  
(94,778)  

(6,369)  
3,441   
-   
(12,678)  
(21,087)  

(67,423)  
4,548  
4,015  

1,328  

6,377  

41,186  

(36,858)  
(1,871)  
(3,283)  
31,494  
20,133  

(192)   
-   
-   

-   

-   

(142,352) 
(66,228) 
(46,495) 

8,221 

(170,196) 

(3,404)   

442,007 

97   
-   
-   
6,904   
(18,431)   

(424,906) 
9,485 
85,173 
(118,964) 
(114,163) 

Gain (loss) on financial 

assets 

Gain on valuation using the 

equity method of 
accounting 

Gain (loss) on valuation of 

derivatives 
Accrued income 
Provision for loan losses 
Loan and receivables written 

off 

Loan origination costs and 

fees 

Defined benefit liability 

Deposits with employee 

retirement insurance trust 

Provision for guarantee 
Other provision 
Others (*1) 
Net deferred tax assets 

(*1) Among the deferred tax assets and liabilities classified as ‘Others,’ the deferred tax asset arising from unused tax 

losses amounts to 24,059 million won. 

For the year ended December 31, 2019 

Beginning balance   

Business 
combination 

Recognized as 
income (expense)  

Recognized as other 
comprehensive income 
(expense) (*2) 

Ending 
Balance 

372,346   

1,360   

(91,781)  

(3,573)   

278,352 

28,354   

(27,507)   
(55,846)   
(52,345)   

6,672   

(154,431)   

360,087   

(318,330)   
11,374   
75,194   
(204,083)   
41,485   

90   

6   
(52)  
-   

-   

-   

1,131   

(1,131)  
-   
76   
(6,927)  
(5,447)  

(17,648)  

(48,217)  
(10,486)  
(366)  

221   

(8,011)  

21,234   

(62,458)  
(3,459)  
10,958   
72,013   
(138,000)  

(83)   

306   
-   
-   

-   

-   

10,713 

(75,412) 
(66,384) 
(52,711) 

6,893 

(162,442) 

13,850   

396,302 

143   
-   
2,228   
(5,687)   
7,184   

(381,776) 
7,915 
88,456 
(144,684) 
(94,778) 

Gain (loss) on financial 

assets 

Gain on valuation using the 

equity method of 
accounting 

Gain (loss) on valuation of 

derivatives 
Accrued income 
Provision for loan losses 
Loan and receivables written 

off 

Loan origination costs and 

fees 

Defined benefit liability 

Deposits with employee 

retirement insurance trust 

Provision for guarantee 
Other provision 
Others (*1) 
Net deferred tax assets 

(*1) Among the deferred tax assets and liabilities classified as ‘Others,’ the deferred tax asset arising from unused tax 

losses amounts to 21,656 million won. 

(*2) Includes 2,737 million won presented on non-controlling interests. 

(4)  Unrealizable temporary differences are as follows (Unit: Korean Won in millions): 

Deductible temporary differences 
Tax loss carry forward 
Taxable temporary differences 
Total 

  December 31, 2020 

  December 31, 2019 

                         327,139 
97,898  
(10,409,344) 
(9,984,307)   

171,714 
41,546 
(8,024,406) 
(7,811,146) 

No deferred income tax asset has been recognized for the deductible temporary difference of 322,083 million 
won associated with investments in subsidiaries and associates as of December 31, 2020, because it is not 
probable that the temporary differences will be reversed in the foreseeable future. 5,056 million won 
associated with others, respectively, as of December 31, 2020, due to the uncertainty that these will be 
realized in the future. 

No deferred income tax liability has been recognized for the taxable temporary difference of 10,409,344 
million won associated with investment in subsidiaries and associates as of December 31, 2020, due to the 
following reasons: 

- The Group is able to control the timing of the reversal of the temporary difference. 
- It is probable that the temporary difference will not be reversed in the foreseeable future. 

As of December 31, 2020, the expected extinctive date of tax loss carry forward that are not recognized as 
deferred tax assets are as follows (Unit: Korean Won in millions): 

Tax loss carry forward 

29,979 

14,341 

34,470 

1 year or less 

1 – 2 years 

2 – 3 years 

  More than 3 years 
19,108 

(5)  Details of accumulated deferred tax charged directly to other equity are as follows (Unit: Korean Won in 

millions): 

Gain on valuation of financial assets at FVTOCI 
Gain on valuation of equity method investments 
Gain on foreign currency translation of foreign 

operations 

Remeasurements of the net defined benefit liability   
Gain on derivatives designated as cash flow hedge 

Total 

  December 31, 2020 

  December 31, 2019 
27,849 
1,748 

4,628   
3,133   

10,883   
101,128   
556   
120,328   

3,774 
102,120 
280 
135,771 

(6)  Current tax assets and liabilities are as follows (Unit: Korean Won in millions): 

Current tax assets 
Current tax liabilities 

  December 31, 2020 
75,655 
370,718 

  December 31, 2019 

47,367 
182,690 

338

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339

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
39.  EARNINGS PER SHARE (“EPS”) 

(1) Basic EPS is calculated by dividing net income attributable to common shareholders by weighted-average 
number of common shares outstanding (Unit: Korean Won in millions, except for EPS and number of 
shares): 

For the years ended December 31 
2019 
2020 

Net income attributable to common shareholders 
Dividends to hybrid securities 
Net income attributable to common shareholders   
Weighted average number of common shares 

outstanding (Unit: million shares) 

Basic EPS (Unit: Korean Won) 

1,307,266 
(48,915) 
1,258,351 

722 
1,742 

1,872,207 
(4,362) 
1,867,845 

685 
2,727 

(2) The weighted average number of common shares outstanding is as follows (Unit: number of shares, 

days): 

For the year ended December 31, 2020 

Period 

Number of 
shares 

Dates 
(Unit: 
Day) 

Accumulated number 
of shares outstanding 
during period 

Common shares issued at the 
beginning of the period 

Treasury stock 

2020-01-01 ~ 2020-12-31 
2020-01-01 ~ 2020-12-31 

722,267,683 
(2) 

  366 
  366 

Sub-total (①) 
Weighted average number of common shares outstanding (②=(①/366) 

264,349,971,978 
(732) 
264,349,971,246 
722,267,681 

For the year ended December 31, 2019 

Period 

Number of 
shares 

Dates 
(Unit: 
Day) 

Accumulated number 
of shares outstanding 
during period 

Common shares issued at the 
beginning of the period 
Purchase of treasury stock 
Disposal of treasury stock 
Purchase of treasury stock 
Disposal of treasury stock (*) 
Disposal of treasury stock (*) 
Purchase of treasury stock 

2019-01-01 ~ 2019-12-31 
2019-01-08 ~ 2019-12-31 
2019-03-22 ~ 2019-12-31 
2019-08-26 ~ 2019-12-31 
2019-09-26 ~ 2019-12-31 
2019-11-22 ~ 2019-12-31 
2019-12-13 ~ 2019-12-31 

673,271,226   
(11,453,702)   
18,346,782   
(1)   
28,890,707   
13,212,670   
(1)   

365 
358 
285 
128 
97 
40 
19 

Sub-total (①) 
Weighted average number of common shares outstanding (②=(①/365) 

245,743,997,490 
(4,100,425,316) 
5,228,832,870 
(128) 
2,802,398,579 
528,506,800 
(19) 
250,203,310,276 
685,488,521 

(*) In September 2019, Woori Bank disposed of 42,103,377 shares acquired through comprehensive exchange of 

shares in Woori Card Co., Ltd. and its parent company Woori Financial Group Inc. 

Diluted EPS is equal to basic EPS because there is no dilution effect for the years ended December 31, 2020 
and 2019. 

40.  CONTINGENT LIABILITIES AND COMMITMENTS 

(1)    Details of guarantees are as follows (Unit: Korean Won in millions): 

Confirmed guarantees 
    Guarantee for loans 
    Acceptances 
    Guarantees in acceptances of imported goods 
    Other confirmed guarantees 

Sub-total 

Unconfirmed guarantees 
    Local letters of credit 
    Letters of credit 
    Other unconfirmed guarantees   
Sub-total 

Commercial paper purchase commitments and others 

Total 

December 31, 2020 

  December 31, 2019 

103,229 
602,014 
78,395 
6,491,608 
7,275,246 

187,146 
3,025,923 
403,652 
3,616,721 
917,489 
11,809,456 

89,699 
391,688 
224,746 
6,982,889 
7,689,022 

193,096 
3,081,390 
771,378 
4,045,864 
884,031 
12,618,917 

(2)    Details of unused loan commitments and others are as follows (Unit: Korean Won in millions): 

Loan commitments 
Other commitments (*) 

  December 31, 2020 

  December 31, 2019 

112,088,680   
7,827,774   

103,651,674 
5,993,608 

(*) As of December 31, 2020 and 2019, the amount of unsecured bills (purchase note sales) and discounts on 

electronic short-term bond sales (purchase) are 2,894,688 million won and 2,582,274 million won, respectively. 

(3)    Litigation case 

Legal cases where the Group is involved are as follows (Unit: Korean Won in millions): 

Number of cases (*) 
Amount of litigation 
Provisions for litigations 

December 31, 2020 

As plaintiff 

138 cases 

  As defendant 
460 cases 

413,852   

413,744   
24,336   

December 31, 2019 

As plaintiff 

As defendant 

119 cases 

291,880   

415 cases 
391,362 
27,029 

(*) The number of lawsuits as of December 31, 2020 and 2019 do not include fraud lawsuits, etc. and those 

lawsuits that are filed only to extend the statute of limitation. 

340

- 157 - 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(4) 

Other commitments 

41. RELATED PARTY TRANSACTIONS 

1)  The Group decided to enter into a stock sales agreement with a major shareholder of Woori Asset 
Trust Co., Ltd. (formerly, Kukje Asset Trust Co., Ltd.) to acquire 44.5% of interest (58.6% of 
voting rights) in July, 2019, and to acquire additional 21.3% of interest (28.0% of voting rights) 
after a certain period. As a result, the Group acquired the interest of the first sales agreement in 
December 2019 and is planning to acquire the interest of the second sales agreement after a certain 
period. In regard to this acquisition, the Group recognized 127,335 million won as other financial 
liabilities for the second sales agreement. 

2)  Lime Asset Management Co., Ltd. announced the suspension of redemption of many funds in 

operation in October 2019. The Group's total amount of sales of fund under management of Lime 
Asset Management Co., Ltd.'s subject to redemption suspension is 1,348 accounts and 270.3 billion 
won at the end of December 2020. In December 2020, Lime Asset Management Co., Ltd.'s 
business registration was revoked, and funds subject to redemption suspension were transferred to 
Wellbridge Asset Management Co., Ltd., which was jointly established by distributors. The 
Financial Supervisory Dispute Meditation Committee was held on February 23, 2021 for 
incomplete sales of vendors, and the obligation to compensate investors for some of the losses may 
be changed by the Dispute Mediation Committee’s decision and the Board’s approval. 

3)  As of December 31, 2020, Woori Asset Trust Co., Ltd., a subsidiary, has agreed to carry out 
construction completion obligations for 44 constructions, which includes the construction of 
residential and commercial complexes in Busan (U-dong, Haeundae-gu). Land Trust responsible 
for Construction and Management is a trust that bears the obligation to fulfill the responsibility of 
the constructor and to compensate the loan financial institution for damages if the company fails to 
fulfill the construction completion obligation. As of December 31, 2020, the total PF loan amount 
of PF loan institutions invested in the project of the Land Trust responsible for Construction and 
Management is 1,389,356 million won. Although additional losses may occur in relation to the 
construction completion obligations, the financial statements at December 31, 2020 do not reflect 
these effects since losses are unlikely and the amount cannot be estimated reliably. 

Related parties of the Group as of December 31, 2020 and 2019, and assets and liabilities recognized, 
guarantees and commitments, major transactions with related parties and compensation to key management 
for the years ended December 31, 2020 and 2019 are as follows. Please refer to Note 13 for the details of 
joint ventures and associates. 

(1)  Assets and liabilities from transactions with related parties are as follows (Unit: Korean Won in millions): 

Associates 

  W Service Networks Co., 

Related parties 

Ltd. 

  Korea Credit Bureau Co., 

Ltd. 

  Korea Finance Security Co., 

Ltd. 

  Chin Hung International Inc. 

  LOTTE CARD Co. Ltd. 

  K BANK Co., Ltd. 

  Well to Sea No.3 Private 

Equity Fund   

  Others (*1) (*2) 

Account title 

 Loans 
 Loss allowance 
 Deposits due to customers   
 Accrued expenses 
 Other liabilities 

 Loans 
 Deposits due to customers   
 Other liabilities 

 Loans 
 Loss allowance 
 Deposits due to customers   
 Other liabilities 

 Loans 
 Loss allowance 
 Deposits due to customers   
 Other liabilities 

 Loans 
 Loss allowance 
 Other assets 
 Deposits due to customers   
 Other liabilities 

 Loans 
 Account receivables 
 Other assets 

 Loans 
 Loss allowance 
 Deposits due to customers   
 Other liabilities 

 Loans 
 Loss allowance 
 Other assets 
 Deposits due to customers   
 Other liabilities 

December 31, 
2020 

December 31, 
2019 

21   
-   
2,183   
6   
459   

1   
2,311   
5   

3,440   
(6)   
1,927   
1   

257   
(3)   
8,715   
171   

7,500   
(77)   
12   
2,697   
113   

104   
26   
2   

-   
-   
4,997   
-   

-   
-   
651   
5,831   
5   

23 
(1) 
1,881 
6 
429 

3 
26 
- 

1,860 
(3) 
1,371 
- 

244 
(2) 
5,381 
321 

7,500 
(30) 
- 
2,726 
- 

141 
24 
4 

4,490 
(8) 
714 
47 

84 
(84) 
338 
5,577 
172 

(*1) Others include Smart Private Equity Fund No.2, IBK KIP Seongjang Dideemdol 1st Private Investment Limited 
Partnership, Woori G IPO10 [FI_Bal][F]C(F), Woori G Senior Loan No.1, Woori G Egis Bond[FI][F](C(F)), 
Woori G Clean Energy No.1, Woori Star50 Master Fund ClassC-F, Dongwoo C & C Co., Ltd., Woori Growth 
Partnerships New Technology Private Equity Fund, Woori-Shinyoung Growth-Cap Private Equity Fund, Woori-
Q Corporate Restructuring Private Equity Fund, Woori High plus G.B. Securities Feeder Fund1(G.B.), Uri 
Hanhwa Eureka Private Equity Fund, Japanese Hotel Real Estate Private Equity Fund 2, Partner One Value Up I 
Private Equity Fund and etc., as of December 31, 2020. 

(*2) Others include Saman Corporation, Woori-Shinyoung Growth-Cap Private Equity Fund, Uri Hanhwa Eureka 

Private Equity Fund, Kyesan Engineering Co., Ltd. and DAEA SNC Co., Ltd. and etc., as of December 31, 2019. 

(2)  Gain or loss from transactions with related parties are as follows (Unit: Korean Won in millions): 

342

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
   
 
 
 
 
 
 
 
 
 
   
  
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
  
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
  
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
  
 
   
 
 
 
 
 
 
 
 
 
 
   
  
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
  
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Associates 

  W Service Network Co., Ltd. 

Related parties 

  Korea Credit Bureau Co., Ltd. 

  Korea Finance Security Co., Ltd. 

  Chin Hung International Inc 

  LOTTE CARD Co., Ltd. 

Account title 

  Other income 
  Interest expenses 
  Fees expenses 
  Reversal of allowance for 

credit loss 
  Other expenses 

  Interest expenses 
  Fees expenses 

  Interest income 
  Interest expenses 
  Provisions for allowance 

for credit loss 
  Other expenses 

  Interest expenses 
  Provision for (reversal of) 
allowance for credit loss 

  Interest income 
  Fees income 
  Interest expenses 
  Provision for allowance 

for credit loss 

  K BANK Co., Ltd. 

  Fees income 

  Well to Sea No.3 Private Equity 

Fund   

  Interest income 

  Others (*1) (*2) 

  Interest expenses 
  Reversal of allowance for 

credit loss 

  Fees income 
  Dividends income 
  Other income 
  Interest expenses 
  Reversal of allowance for 

credit loss 

For the year December 31 
2020 

2019 

32 
13 
525 

(4) 
2,174 

5 
3,155 

70 
3 

3 
100 

19 

(145) 

311 
2,748 
68 

171 

1,763 

1,883 
5 

(55) 

2,677 
52 
16 
28 

- 

32 
20 
448 

(3) 
1,423 

29 
2,608 

- 
9 

8 
112 

35 

44 

213 
593 
53 

30 

1,468 

1,774 
11 

(18) 

1,281 
- 
17 
55 

(5) 

(*1) Others include Smart Private Equity Fund No.2, IBK KIP Seongjang Dideemdol 1st Private Investment 

Limited Partnership, AJU TAERIM 1st Fund, Woori G IPO10 [FI_Bal][F]C(F),Woori G Senior Loan No.1, 
Woori G Egis Bond[FI][F](C(F)), Woori G Clean Energy No.1, Woori Star50 Master Fund ClassC-F, Saman 
Corporation, Woori Growth Partnerships New Technology Private Equity Fund, Woori-Shinyoung Growth-
Cap Private Equity Fund, Woori-Q Corporate Restructuring Private Equity Fund, Woori High plus G.B. 
Securities Feeder Fund1(G.B.), Uri Hanhwa Eureka Private Equity Fund, Japanese Hotel Real Estate Private 
Equity Fund 2, Partner One Value Up I Private Equity Fund, PCC-Woori LP Secondary Fund and etc., as 
of December 31, 2020. 

(*2) Others include Saman Corporation, Woori-Shinyoung Growth-Cap Private Equity Fund, Uri Hanhwa Eureka 
Private Equity Fund, Kyesan Engineering Co., Ltd., DAEA SNC Co., Ltd. and etc, as of December 31, 2019. 

(3)  Major loan transactions with related parties for the years ended December 31, 2020 and 2019 are as 

follows (Unit: Korean Won in millions): 

Related parties 

Associates  W Service Network Co., Ltd. 
Korea Credit Bureau Co., Ltd. 
Korea Finance Security Co., Ltd. 
Chin Hung International Inc 
LOTTE CARD Co., Ltd. 
K BANK Co., Ltd. 
Well to Sea No. 3 Private Equity Fund 

For the year ended December 31, 2020 

Beginning 
balance 

Loan 

23   
3   
1,860   
244   
7,500   
141   
4,490   

337 
17 
2,133 
2,575 
- 
1,942 
- 

  Collection 
339 
19 
553 
2,562 
- 
1,979 
4,490 

Ending balance 
(*) 

21 
1 
3,440 
257 
7,500 
104 
- 

(*) Payments that occurred for business reasons among related parties are excluded and net increase or decrease 

was used for limited credit loan. 

Related parties 

Associates  W Service Network Co., Ltd. 
Korea Credit Bureau Co., Ltd. 
Korea Finance Security Co., Ltd. 
Chin Hung International Inc 
LOTTE CARD Co., Ltd. 
K BANK Co., Ltd. 
Well to Sea No. 3 Private Equity Fund 

For the year ended December 31, 2019 

Beginning 
balance 

Loan 

69   
7   
57   
241   
-   
185   
1,857   

315 
26 
2,426 
2,338 
7,500 
2,249 
2,633 

  Collection 
361 
30 
623 
2,335 
- 
2,293 
- 

Ending balance 
(*) 

23 
3 
1,860 
244 
7,500 
141 
4,490 

(*) Payments that occurred for business reasons among related parties are excluded and net increase or decrease 

was used for limited credit loan. 

(4)  Details of changes in major deposits due to customers with related parties for the year December 31, 

2020 and 2019 are as follows (Unit: Korean Won in millions): 

Associates  W Service Networks Co., Ltd 

Related parties 

Chin Hung International Inc 
Partner One Value Up I Private Equity 

Fund 

 Korea Credit Bureau Co., Ltd. 

For the year ended December 31, 2020 

Beginning 
balance 

1,180 
400 

1,150 
- 

Increase 

  Decrease 

Ending   
balance (*) 

1,180   
-   

1,737   
1,000   

1,180   
400   

2,024   
-   

1,180 
- 

863 
1,000 

(*) Details of payment between related parties, demand deposit due to customers and etc. are excluded. 

Associates 

Related parties 

Saman Corporation (*2) 
W Service Networks Co., Ltd 
Chin Hung International Inc 
Partner One Value Up I Private Equity 

Fund 

Korea Credit Bureau Co., Ltd. 
Korea Finance Security Co., Ltd. 

For the year ended December 31, 2019 

Beginning 
balance 

Increase 

2,436 
1,180 
765 

1,403 
6,000 
535 

86 
1,460 
400 

1,617 
- 
25 

  Decrease 
- 
1,460 
765 

Ending 
balance (*1) 
2,522 
1,180 
400 

1,870 
6,000 
560 

1,150 
- 
- 

(*1) Details of payment between related parties, demand deposit due to customers and etc. are excluded. 
(*2) Excluded from the related parties due to the loss of significant influence for the year ended December 31, 

2020. 

(5)  There are no major borrowing transactions with related parties for the years ended December 31, 2020 

and 2019. 

344

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
   
 
 
 
 
 
 
 
 
   
 
 
 
   
   
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
   
 
 
 
 
 
 
 
 
   
 
 
 
   
   
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
   
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
   
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(6)  Guarantees provided to the related parties are as follows (Unit: Korean Won in millions): 

42.  TRUST ACCOUNTS 

Warrantee 

Korea Finance Security Co., Ltd. 
Korea Credit Bureau Co., Ltd. 
W Service Network Co., Ltd. 
Chin Hung International Inc. 
K BANK Co., Ltd. 
Well to Sea No.3 Private Equity Fund   
LOTTE CARD Co. Ltd. 

  December 31, 2020 
820 
34 
179 
16,167 
196 
- 
500,000 

  December 31, 2019   

400 
32 
177 
32,055 
159 
210,510 
150,000 

Warranty 
  Unused loan commitment 
  Unused loan commitment 
  Unused loan commitment 
  Unused loan commitment 
  Unused loan commitment 
  Unused loan commitment 
  Unused loan commitment 

As of December 31, 2020 and 2019, the recognized payment guarantee provisions are 284 million won 
and 384 million won, respectively, in relation to the guarantees provided to the related parties above. 

(7)  Amount of commitments with the related parties 

Warrantee 

  December 31, 2020    December 31, 2019 

- 

584,377   

Warranty 
Open interest 

Well to Sea No.3 Private Equity Fund 
Together-Korea Government Private Pool 
Private Securities Investment Trust 
No.3 

Woori-Q Corporate Restructuring Private 

Equity Fund 

PCC-Woori LP Secondary Fund 
Union Technology Finance Investment 

Association 

IBK KIP Seongjang Dideemdol 1st 

Private Investment Limited Partnership 
Genesis Environmental Energy Company 

1st Private Equity Fund 

Crevisse Raim Impact 1st Startup Venture 

Specialist Private Equity Fund 

Woori-Shinyoung Growth-Cap Private 

Equity Fund I 

Woori G Senior Loan No.1 
JC Assurance No.2 Private Equity Fund 
Woori Seoul Beltway Private Special 

Asset Fund 

Woori G Clean Energy No.1 

990,000 

- 

Open interest 

36,355 
2,525 

10,500 

9,704 

916 

550 

12,799 
53,041 
1,650 

41,393 
7,485 

53,372 
7,575   

Open interest 
Open interest 

- 

Open interest 

15,424 

Open interest 

- 

625 

39,335 

-   
-   

43,402 

-   

Open interest 

Open interest 

Open interest 
Open interest 
Open interest 
Open interest 

Open interest 

(1)  Trust accounts of the Bank are as follows (Unit: Korean Won in millions):   

Total assets   

Trust accounts 

December 31, 2020 
64,317,167 

December 31, 2019 
60,288,399 

Operating income 
For the years ended December 31 

2020 

2019 

886,210   

1,118,746 

(2)  Receivables and payables between the Bank and trust accounts are as follows (Unit: Korean Won in 

millions):   

Receivables: 

Trust fees receivables 

Payables: 

Deposits due to customers 
Borrowings from trust accounts   

Total 

December 31, 2020 

December 31, 2019 

33,761 

353,598 
1,639,869 
1,993,467 

31,533 

392,453 
2,730,806 
3,123,259 

(3)  Significant transactions between the Bank and trust accounts are as follows (Unit: Korean Won in 

millions):   

Revenue: 

Trust fees 
Termination fees 

Expense: 

Total 

Interest expenses on deposits due to 

customers 

Interest expenses on borrowings from trust 

accounts 

Total 

For the years ended December 31 
2019 
2020 

86,196   
1,430   
87,626   

1,502   

16,010   
17,512   

171,072 
488 
171,560 

6,684 

40,489 
47,173 

(8)  Compensation for key management is as follows (Unit: Korean Won in millions): 

Short-term employee salaries 
Retirement benefit service costs 
Share-based compensation 

Total 

For the years ended December 31 
2019 
2020 

22,778 
910 
3,519 
27,207 

13,427 
783 
2,494 
16,704 

Major management shall be executives and outside directors of Woori Financial Group and major 
subsidiaries, and includes the CEO of other subsidiaries. Outstanding assets from transactions with key 
management amount to 3,888 million won and 2,414 million won, as of December 31, 2020 and 2019 
respectively and with respect to the assets, the Group has not recognized any allowance nor related 
impairment loss due to credit losses. Also, liabilities from transaction with key management amount to 
11,155 million won and 6,543 million won, respectively, as of December 31, 2020 and 2019,   

346

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(4)  Principal guaranteed trusts and principal and interest guaranteed trusts are as follows; 

1)  The carrying value of principal guaranteed trusts and principal and interest guaranteed trusts are as 

follows (Unit: Korean Won in millions): 

December 31, 2020 

December 31, 2019 

Partial principal guaranteed trusts 

Personal trust 
Corporate trust 
Deposit purpose 

Sub-total 

Principal guaranteed trusts 
Old-age pension trusts 
Personal pension trusts 
Pension trusts 
Retirement trusts 
New personal pension trusts   
New old-age pension trusts 

Sub-total 

Principal and interest guaranteed trusts 

Development trusts 
Unspecified money trusts 
Sub-total 
Total 

9,179 
625 
1,596 
11,400 

3,112   
505,762   
813,323   
29,528   
7,671   
1,297   
1,360,693   

19   
349   
368   
1,372,461   

9,430 
630 
1,651 
11,711 

3,298 
516,913 
824,735 
34,374 
7,807 
1,742 
1,388,869 

19 
871 
890 
1,401,470 

2)    The amounts that the Bank must pay by the operating results of the principal guaranteed trusts or 
the principal and interest guaranteed trusts are as follows (Unit: Korean Won in millions): 

43.  LEASES 

(1)  Lessor 

1)  Finance lease 

①  The total investment in finance lease and the present value of the minimum lease payments to 

be recovered are as follows: (Unit: Korean Won in millions): 

December 31, 2020 

Within one year 
After one year but within two years 
After two years but within three years 
After three years but within four years 
After four years but within five years 
After five years 

Total 

  Total investment in lease 
24,649 
48,781 
132,894 
171,137 
277,282 
16 
654,759 

  Net investment in lease 

23,957 
45,575 
120,414 
151,756 
244,481 
12 
586,195 

②  The unrealized interest income of the finance lease as of December 31, 2020 is as follows. 

(Unit: Korean Won in millions): 

Total investment in lease 
Net investment in lease 
Present value of minimum lease payments 
Present value of unguaranteed residual value 
Unearned interest income 

Unearned interest income 

654,759 
586,195 
586,133 
62 
68,564 

Liabilities for the account   
(subsidy for Trust account adjustment)   

16   

35 

①  The details of operating lease assets as of December 31, 2020 are as follows: (Unit: Korean 

December 31, 2020 

December 31, 2019 

2)  Operating lease 

Won in millions): 

Acquisition cost 
Accumulated depreciation 
Net carrying value 

Vehicles 

1,507,156 
(390,981) 
1,116,175 

②  The details of changes in operating lease assets as of December 31, 2020 are as follows: 

(Unit: Korean Won in millions): 

Beginning balance 

Acquisition 
Disposal 
Depreciation 
Business combination 
Others 

Ending balance 

Amount 

- 
118,256 
(21,963) 
(52,504) 
1,071,111 
1,275 
1,116,175 

348

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- 166 - 

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
③  The future lease payments to be received under the lease contracts are as follows (Unit: 

Korean Won in millions): 

44.  BUSINESS COMBINATION 

(1)  General 

Within one year 
After one year but within two years 
After two years but within three years 
After three years but within four years 
After four years but within five years 

Total 

Amount 

240,005 
223,074 
156,859 
80,174 
24,992 
725,104 

④  There is no adjusted lease payments recognized as profit or loss for the year ended December 

31, 2020. 

(2)  Lessee 

1)  The future lease payments under the lease contracts are as follows (Unit: Korean Won in millions): 

Lease payments 

Within one year 
After one year but within five years 
After five years 

Total 

  December 31, 2020 

  December 31, 2019 

173,885 
200,844 
34,787 
409,516 

161,251 
232,985 
40,698 
434,934 

2)  Total cash outflows from lease are as follows (Unit: Korean Won in millions): 

Total cash outflows from lease 

For the years ended   
December 31 

2020 

2019 

207,305 

220,163 

3)  Details of lease payments that are not included in the measurement of lease liabilities due to the fact 
that they are short-term leases or leases for which the underlying asset is of low value are as follows 
(Unit: Korean Won in millions): 

Lease payments for short-term leases 
Lease  payments  for  which  the  underlying  asset  is  of  low 

value 

Total 

For the years ended   
December 31 

2020 

2019 

1,760   

751     
2,511     

1,964 

332 
2,296 

(3)  As mentioned in Note 2, the Group uses a practical expedient for rent concession as a direct 

consequence of COVID-19. Accordingly, the amount recognized in profit or loss during the reporting 
period is 20,602 million won, to reflect changes in lease payments arising from the rent concession.   

The Group acquired substantial control over Aju Capital Co., Ltd. on October 20, 2020, and completed the 
acquisition of 76.8% (excluding treasury stocks, 74.0% interest including treasury stocks) stake in Woori 
Financial Capital Co., Ltd. (formerly Aju Capital Co., Ltd.) on December 10, 2020.The main reasons for the 
business combination are to maximize synergy between the consolidated subsidiaries and to strengthen the 
non-bank business portfolio. 

The operating profit and net loss of Woori Financial Capital Co., Ltd., reflected in the consolidated statement 
of comprehensive income for the three months after the date of obtaining substantial control(October 20, 
2020), are 21,163 million won and 30,349 million won, respectively. Had Woori Financial Capital Co., Ltd. 
been acquired from January 1, 2020, the consolidated statement of comprehensive income would have shown 
operating profit and net income of Woori Financial Capital Co., Ltd. for 138,116 and 58,980 million won, 
respectively. 

(2)  Identifiable net assets 

Identified assets and liabilities as of the acquisition date are as follows (Unit: Korean Won in millions): 

Amount 

Assets 

  Cash and cash equivalents 
  Financial assets at FVTPL   
  Financial assets at amortized cost (*1) 
  Investment properties 
  Premises and equipment and  right-of-

use assets 

  Intangible assets (*2) 
  Deferred tax assets 
  Other assets   

Sub-total 

  Financial liabilities 
  Provisions 
  Deferred tax liabilities   
  Other liabilities 

Sub-total 

Liabilities 

Fair value of net identifiable assets 

259,275 
575,569 
6,489,669 
10,557 

7,367 
8,681 
6,676 
1,103,542 
8,461,336 

7,559,535 
21,129 
27,762 
48,327 
7,656,753 
804,583 

(*1) The acquired financial assets at amortized cost were estimated at fair value. The contractual total of the financial 
assets at amortized cost of Woori Financial Capital Co., Ltd. is 6,669,123 million won (including 4,531 million 
won in financial lease receivables), and the contractual cash flows that are not expected to be recovered as of the 
acquisition date are 179,454 million won. (including 710 million won in financial lease receivables) 

(*2) As 61,396 million won of Woori Financial Capital Co., Ltd.'s goodwill recognized at the acquisition of Woori 

Savings Bank is not an identifiable asset, it has been fully deducted. As the core deposits of Woori Savings Bank 
are determined to be separately identifiable intangible assets, an additional 1,278 million won was recognized, 
which was calculated by the fair value assessment through cost reduction method. The cost reduction method is to 
evaluate the reduced capital raising cost discounted as present value by comparing the cost of financing through 
deposits generated from stable customer relationships with the cost of financing through other sources. 

If, within one year of the acquisition date, new information obtained about the facts and circumstances that 
existed at the acquisition date requires the adjustment of the amounts recognized at the acquisition date, or 
the recognition of additional provisions existing at the acquisition date, the accounting for the business 
combination will be adjusted. 

350

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INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
(3)  Profit from bargain purchase 

Recognized profit from bargain purchase as a result of business combination are as follows (Unit: Korean 
Won in million): 

Transfer price 
Fair value of net identifiable asset 
Non-controlling interest (*1) 
Profit from bargain purchase (*2) 

Amount 

572,333 
804,583 
164,823 
67,427 

(*1) The Group measured the non-controlling interest in Woori Financial Capital acquired as of December 31, 2020 at 

fair value. 

(*2) Included in other non-operating income in the consolidated comprehensive income statement. 

In the event of a business combination, the consideration transferred includes the premium paid to acquire 
Woori Financial Capital Co., Ltd. In addition, the consideration paid for the business combination includes 
expected synergies, revenue growth, and the amount related to future market growth. 

The Group also acquired core deposit intangibles held by Woori Financial Savings Bank as part of the 
acquisition of Woori Financial Capital Co., Ltd. It was recognized separately from goodwill because it met 
the reparability criteria to meet the recognition requirements for intangible assets. 

(4)  Business combination cost 

The Group incurred 1,071 million won, including legal fees and due diligence fees, in relation to the business 
combination, and the amount was recognized as a fee expense in the consolidated statement of 
comprehensive income of the Group. 

(5)  Net cash outflow due to business combination 

Details of net cash outflows due to business combination are as follows (Unit: Korean Won in million): 

Consideration paid in cash 
Acquired cash and cash equivalents 
Deduction in total 

45.  EVENTS AFTER THE REPORTING PERIOD 

Amount 

572,333 
259,275 
313,058 

On March 5, 2021, the Group entered into a share purchase agreement to acquire 100% interests of Woori 
Savings Bank (common stock 12,160,398 shares) from one of the subsidiaries, Woori Financial Capital Co., 
Ltd. 

352

- 169 - 

GLOBAL NETWORK

(as of the end of Dec. 2020)

Woori Bank

Head Office

51, Sogong-ro (203, Hoehyeon-dong 1-ga), Jung-gu, 
Seoul, 100-792, Korea 
Phone: +82-2-2002-3000 
Swift: HVBKKRSE

Overseas Branch

New York Agency 
245, Park Ave. 43rd Floor, New York, NY 10167, USA 
Phone: 1-212-949-1900 

LA Br. 
3360, West Olympic Blvd. Suite 300, LA, CA90019, USA 
Phone: 1-213-620-0747~8 

London Br. 
9th Floor, 71 Fenchurch Street, London, EC3M 4BR,UK  
Phone: 44-207-680-0680 

Tokyo Br. 
Shiodome City Center 10th Floor, 5-2 Higashi-Shimbashi 
1-Chome, Minato-ku, Tokyo, 105-7110 Japan 
Phone: 81-3-6891-5600 

Hong Kong Br. 
Suite 1401, Two Pacific Place, 88 Queensway, 
Hongkong 
Phone: 852-2521-8016 

Singapore Br. 
10 Marina Boulevard #13-05 MBFC Tower 2, Singapore 
018983 
Phone: 65-6422-2000 

Bahrain Br. 
P.O. Box 1151, 4th Floor, Entrance 1, Manama Centre 
Building, Manama, Bahrain  
Phone: 973-17-223503 

Dhaka Br. 
Suvastu Imam Square (1st & 4th Fl.) 65 Gulshan 
Avenue, Dhaka, Bangladesh  
Phone: 88-02-5881-3270~3 

DEPZ Customer Service Center 
Dhaka Export Processing Zone(Old Area), Ganakbari, 
Ssvar, Dhaka-1349, Bangladesh 
Phone: 880-2778-8030 

Woori Bank Chittangong Sub-Branch 
World Trade Center Chittagon(2nd Floor) Plopt No. 102-
103, Agrabad Commercial Area, Chittagong, Bangladesh  
Phone: 880-931-728221~4 

Woori Bank Uttara Sub-Branch 
Paradise Tower(Ground Floor) Plot 11, Sector 3, Uttara 
Model Town,Uttara, Dhaka 1230, Bangladesh 
Phone: 880-2896-2125~6 

Woori Bank Mirpur Sub-Branch 
Padma Bhaban(First Floor), 1/9 Mirpur Road Pallabi, 
Mirpur-12, Dhaka-1216, bangladesh  
Phone: 880-2902-1061~2 

Subsidiary

U.S.A

Woori Bank Narayanganj Branch 
Adamjee Export Processing zone, Shiddhirganj, 
Narayanganj-1431 Bangladesh  
Phone: 880-2769-2031~34 

Woori Bank Motijheel Sub-Branch 
AA Tower, 23, Ground Floor, Motijheel C/A, Dhaka 

Woori America Bank 
330 5th Avenue New York, NY 10001, USA 
Phone: 1-212-244-3000 

Woori America Bank, Manhattan Br. 
330 5th Avenue New York, NY 10001 
Phone: 1-212-244-1500 

Woori Bank Kawranbazar Sub-Branch 
A.H.N Tower, Ground Floor, 13 Biponon C/A, Sonargaon 
Road, Bagla Motor, Dhaka 

Woori America Bank, Flushing Br. 
136-88 39th Avenue Flushing New York, NY 11354, USA 
Phone: 1-718-886-1988 

Chittagong Customer Service Center 
BEPZA Building, 1st floor of Zone Services Complex in 
Chattogram EPZ(CEPZ) 

Sydney Br. 
Suite 21.02, 126 Phillip Street, Sydney, NSW, Australia  
Phone: 61-2-8222-2200 

Woori Bank Dubai Br. 
1102A, Level 11, The Gate Building, East Wing, P.O. Box 
506760, DIFC, Dubai, United Arab Emirates  
Phone: 971- 4-325-8365 

Woori Bank India Regional Headquarters 
Unit 601, 6th floor, Birla Centurion, Century Mills 
Compound, Pandurang Budhkar Marg, Worli, Mumbai, 
Maharashtra-400030, India 
Phone: 91-22-6263-8100 

Woori Bank Chennai Br. 
Lotte India, 2nd Floor, No.4/169, Rajiv Gandhi 
Salai(OMR), Kandhanchavadi, Perungudi Taluk, 
Chennai-600096, Tamil Nadu, India  
Phone: 91-44-3346-6900 

Woori Bank Gurgaon Br. 
1st Floor, Salcon Platina Building, MG Road, Sector-28, 
Sikanderpur, Gurgaon-122001,Haryana, India 
Phone: 91-12-4270-6703 

Woori Bank Mumbai Br. 
Unit 601, 6th floor, Birla Centurion, Century Mills 
Compound, Pandurang Budhkar Marg, Worli, Mumbai, 
Maharashtra-400030, India  
Phone: 91-22-6263-8100 

Woori America Bank, Fort Lee Br. 
2053 Lemoine Avenue Fort Lee, NJ 07024, USA 
Phone: 1-201-363-9300 

Woori America Bank, Woodside Br. 
43-22 50th St. Woodside, NY 11377, USA 
Phone: 1-718-429-1900 

Woori America Bank, Ridgefield Br. 
321 Broad Avenue #104 Ridgefield, NJ 07657, USA 
Phone: 1-201-941-9999 

Woori America Bank, Palisades Park Br. 
225 Broad Avenue Palisades Park, NJ 07650, USA 
Phone: 1-201-346-0055 

Woori America Bank, Closter Br. 
234 Closter Dock Road Closter, NJ 07624, USA 
Phone: 1-201-784-7012 

Woori America Bank, Elkins Park Br. 
7300 Old York Rd Elkins Park, PA 19027 
Phone: 1-215-782-1100

Woori America Bank, Annandale Br. 
Seoul Plaza 4231 Markeham St. Annandale, VA 22003, USA 
Phone: 1-703-256-7633 

Woori America Bank, Bayside Br. 
215-10 Northern Blvd. Bayside, NY 11361, USA 
Phone: 1-718-224-3800 

Woori America Bank, Ellicott City Br. 
100352 Baltimore National Pike Ellicott City, MD 21042, USA 
Phone: 1-443-973-3690 

Woori America Bank, Wilshire Br. 
3540 Wilshire Blvd. Unit 104, Los Angeles, CA 90010, USA 
Phone: 1-213-382-8700 

Woori America Bank, Olympic Br.  
3360, West Olympic Blvd. Suite #300, LA, CA90019, USA 
Phone: 1-213-738-1100 

Woori America Bank, Fullerton Br. 
5731 Beach Blvd., Buena Park, CA 90621, USA 
Phone: 1-714-521-3100 

353

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Woori America Bank, Garden Grove Br. 
10120 Garden Grove Blvd. Suite 151Garden Grove, CA 
92844, USA 
Phone: 1-714-534-6300 

Woori Bank (China) Ltd. Suzhou Br. 
6F Building #58 Suzhou Center, Suxiu Road,Suzhou 
Industrial Park, Jiangsu, China 
Phone: 86-0512-6295-0777 

Wooribank (China) Ltd. Beijing Sanyuanqiao Sub-Br. 
26F, Tower A, Tianyuangang Center, C2, North Road, 
East Third Ring Road, Chaoyang District, Beijing, China 
Phone: 86-010-8440-7177 

Malang Branch 
Jl. Letjen Sutoyo No. 27 Malang- Jawa Timur/65141  
Phone: 62341-421906 

Soekarno Hatta Sub-Branch 
Jl. Soekarno Hatta No. 618 F/40286  
Phone: 6222-7509905 

Mojokerto Sub-Branch 
Jl. Gajah Mada No.85B/60319  
Phone: 62321-383444 

Woori America Bank, Centreville Br. 
13832 Braddock Road. Centreville, VA 20121, USA 
Phone: 1-703-988-9555 

Woori America Bank, Irvine Br. 
14252 Culver Dr. #G, Irvine, CA 92604 
Phone: 1-949-885-3760 

Woori America Bank, Torrance Br. 
2390 Crenshaw Boulevard, Units C Torrance CA 90501 
USA 
Phone: 1-310-974-1880 

Woori America Bank, Georgia LPO 
2472 Pleasant Hill Rd. Duluth, GA30096, USA 
Phone: 1-404-904-9880 

Woori America Bank, San Jose LPO 
2328 Walsh Ave, Santa Clara CA 95051 USA 
Phone: 1-415-652-9476

Woori America Bank. Northern 
164-25 Northern Blvd. Flushing NY 11358, USA 
Phone: 1-929-362-3330

Woori America Bank. Dallas LPO 
1028 MacArthur Dr.Suite #108, Carrollton, TX, 75007 
Phone: 1-972-810-0166

Woori America Bank. Chicago LPO 
1247 Milwaukee Ave, Suite 207, Glenview, Illinois, 60025 
Phone: 1-224-938-9553 

Woori America Bank. Seattle LPO 
19401 40th Avenue West, Lynnwood, Washington, 
98504 
Phone: 1-206-948-6691 

Woori America Bank, Dallas Br. 
2405 S. Stemmons FWY, Lewisville, TX 75067

China

Woori Bank (China) Ltd. 
Floor 11-12, Block A Building 13, District4, Wangjing 
East Park, Chaoyang District Beijing China 100102 
Phone: 86-010-8412-3000 

Woori Bank (China) Ltd. Head office business 
department 
Floor1 Block B Building 13 District4 Wangjing East Park 
Chaoyang District Beijing China 100102 
Phone: 86-010-8441-7771

Woori Bank (China) Ltd. Beijing Br. 
1F, West Tower, Twin Towers, B-12 Jianguomenwai 
Avenue, Chaoyang District, Beijing 100022, CHINA 
Phone: 86-010-8453-8880 

Woori Bank (China) Ltd. Shanghai Br. 
104B,502, Dongfangchunyi Building 1, 5F, Eshan Avenue 
505 Pudong New Area, Shanghai,200122, China 
Phone: 86-021-5081-0707 

Woori Bank (China) Ltd. Shenzhen Br. 
1001,1002,1003,1004,1008 ,Hon Kwok City Commercial 
Center, Fuming Road, Futian District, Shenzhen, China 
Phone: 86-0755-3338-1234 

354

Woori Bank (China) Ltd. TianJin Br. 
NO.1 Building, Aocheng Commercial Square, Binshui 
West Road, Nankai District, Tianjin, 300381 CHINA 
Phone: 86-022-2338-8008 

Wooribank (China) Ltd, Shenyang Branch 
1F, 2F, Lotte North-Station Arcade,9-8Beiling Street, 
Huanggu District, Shenyang, Liaoning 110032, China 
Phone: 86-024-8186-0808 

Woori Bank (China) Ltd. Shanghai Puxi Sub-Br. 
1F, Maxdo Center, NO.8 Xingyi Road, Changning District, 
Shanghai, 200336, China 
Phone: 86-021-5208-1000 

Woori Bank (China) Ltd. Beijing Wangjing Sub-Br. 
1F,NO.10, FURONG STREET, CHAOYANG DISTRICT, 
BEIJING 100102, CHINA 
Phone: 86-010-8471-8866 

Woori Bank (China) Ltd. Shanghai Wuzhonglu Sub-Br. 
1C, Liaoshen Building, 1068 Wuzhong Road, Minhang 
District, Shanghai, 201103, China  
Phone: 86-021-6446-7887 

Woori Bank (China) Ltd. Shenzhen Futian Sub-Br. 
Room 107, Daqing Building, NO.6027 Shennan Road, 
Futian District, Shenzhen 518040, China 
Phone: 86-0755-8826-9000 

Woori Bank (China) Ltd. Shanghai Jinxiujiangnan Sub-Br. 
No.101-1, 102 MT BLDG, 3999 Hongxin Road, Minhang 
District, Shanghai,China, 201101 
Phone: 86-021-3432-1116 

Woori Bank (China) Ltd. Beijing Shunyi Sub-Br. 
1F, Tower A, AMB Building, 2 Cangshang Street, Shunyi 
District 101300, China 
Phone: 86-010-8945-2220 

Woori Bank (China) Ltd. DaLian Br. 
2F-218, Yoma IFC, NO.128 Jinma Road, Dalian 
Development Area, Dalian, P.R. China 116600 
Phone: 86-0411-8765-8000 

Woori Bank (China) Ltd. Zhangjiagang Sub-Br. 
B104/B205 Huachang Oriental Plaza, 11 Renmin East 
Road, Zhangjiagang Jiangsu, 215600 China 
Phone: 86-0512-5636-6696 

Woori Bank (China) Ltd. Chengdu Br. 
No.302-306, 3F, Ping’an Fortune Center, No.1, Renmin 
South Road(Section 3), Chengdu, Sichuan, China, 
610041 
Phone: 86-512-028-6557-2336 

Woori Bank (China) Ltd. Weihai Br. 
No.106-1、No.106-2、No.106-3 Attached Qingdao Mid-
Road,Weihai, Shandong Province, China 
Phone: 86-0631-599-6000 

Woori Bank (China)Ltd.Tianjin Dongmalu Sub-Br 
1-2F,No. 4 of TowerC,Yuding Plaza(Qixiang Street), 
Dongma Road, Nankai District, Tianjin, 300090, China 
Phone: 86-022-8776-9000 

WooriBank (China) Ltd. Chongqing Br. 
Shop 2, First Floor, Jinjia International Building, 
No.10, GuiHua Street Branch Road, JiangBei District, 
ChongQing, China, 400000 
Phone: 86-023-6152-2222 

Wooribank (China) Ltd. Shanghai Lianyang Sub-Br. 
No.52, Zendai Thumb Plaza Lane 199, FangDian 
Road,Pudong New District, Shanghai, 200135 CHINA 
Phone: 86-021-6882-0608 

Indonesia

Bank Woorisaudara Head Office 
Treasury Tower 26th, 27th FL. District 8 SCBD Lot 28 
JI.Jend. Sudirman Kav. 52-53, Jakarta 12190 
Phone: 6221-50871906 

Corporate Branch 
Treasury Tower 26th, 27th FL. District 8 SCBD Lot 28 
JI.Jend. Sudirman Kav. 52-53, Jakarta 12190  
Phone: 6221-50871888 

Diponegoro Branch 
JL. Diponegoro No,. 28, Bandung, West Java  
Phone: 6222-87831906 

Cirebon Branch 
Komplek Cirebon Super Blok (CSB) Mall Office Park Kav. 
No. 11 Jl. Cipto  
Phone: 62231-242006 

Bogor Branch 
Jl. Pangkalan Raya No. 8, Warung Jambu - Bogor/16151  
Phone: 62251-8377887 

Surapati Core Branch 
Komp Surapati Core F-01-02 Bandung  
Phone: 6222-87241326 

Surabaya Branch 
Kompleks Ruko 21, Jl. Raya, Gubeng No.68 E - 
Surabaya/60281  
Phone: 6231-5041906 

Semarang Branch 
Ruko Imam Bonjol Square Kav 4 - Kota. Semarang  
Phone: 6224-3521906 

Tasikmalaya Branch 
Ruko Plaza Asia Blok A5-A6, Jl. HZ. Mustofa No. 326 - 
Tasikmalaya/46126  
Phone: 62265-2351906 

Yogyakarta Branch 
Jl. Mangkubumi No. 45 - Yogyakarta/55232  
Phone: 62274-549280 

Denpasar Branch 
Ruko Griya Alamanda blok 3-4,Jl. Cok Agung Tresna 
Renon-Denpasar/80235  
Phone: 62361-263755 

The Gedung Energy Branch 
Gd The Energy Lot 11 A SCBD, Jl. Jendral Sudirman Kav 
52 - 53, Jakarta/12190  
Phone: 6221-29951906 

Ampera Branch 
Jl. Ampera Raya No. 20 Gd.Medco III/12560  
Phone: 6221-7821756 

Purwokerto Branch 
Jl. Jenderal gatot Subroto No.78 Purwokerto - Jawa 
Tengah/53116  
Phone: 62281-622212 

Solo Branch 
Jl. Ronggo Warsito No. 53 Kota, Solo - Jawa 
Tengah/57131  
Phone: 62271-633600 

Tangerang city Branch 
Tangerang City Business park Blok F/50 Jl. Jend. 
Sudirman No.1 Tangerang/15118  
Phone: 6221-29529226 

Pelembang Branch 
Jl. Basuki Rahmat No. 886 A - Palembang/30127  
Phone: 62711-315828 

Sukabumi Branch 
Jl. Jenderal Sudirman No. 31-Sukabumi/43111  
Phone: 62266-6251906 

Pekalongan Branch 
Jl. KH. Mansyur No.64, Perkalongan  
Phone: 62 285 4460505 

Madiun Branch 
Jl. Diponegoro No. 110, Madiun  
Phone: 62 351 4773000

Jamber Branch 
Jl. Gajah Made No. Ruko Gajah Mada Square Block A2-3  
Phone: 62 331 421648 

Kediri Branch 
Jl, Brawijaya No. 25A Kota Kederi  
Phone: 62 354 4526726

Purwakarta Branch 
Jl. Basuki Rahmat No. 94, Purwakarta/41114  
Phone: 62264-8227474 

Subang Branch 
JL. Ahmad Yani No. 36/41211  
Phone: 62260-421014 

Karawaci Tangerang Branch 
Ruko Pinangsia Blok H No. 1 Lippo Karawaci Kel. 
Cibodas Tangerang/15139  
Phone: 6221-55772345 

Garut Branch 
Jl. Ahmad Yani No.33/44117  
Phone: 62262-544672 

Medan Branch 
Jl. Zainul Arifin No. 53A  
Phone: 6261-42007100 

Makassar Branch 
Jl. Gunung Latimojong, Ruko Metro Square Blok E No. 1  
Phone: 6241-18001859 

Buah Batu Sub-Branch 
Jl. Buah Batu No. 58 Bandung/40265  
Phone: 6222- 7306347 

Kopo Sub-Branch 
Komp Ruko Mas J-9 Jl. Kopo Cirangrang/40225  
Phone: 6222-5436802 

Cimahi Sub-Branch 
Jl. Raya Cibabat No. 310 Cimahi/40213  
Phone: 6222-6634656 

Sukajadi Sub-Branch 
Jl Sukajadi No. 248 Bandung  
Phone: 6222-2042248 

Pemuda/Rawamangun Sub-Branch 
Jalan Paus No 91F, Pulogadung, Jakarta Timur  
Phone: 6221-47862070 

Cianjur Sub-Branch 
Jl. Abdulah Bin Nuh No.15/43253  
Phone: 62263- 260941, 260943 

Sumedang Sub-Branch 
Jl. Prabu Geusan Ulun No.76/45311  
Phone: 62261-206527 

Serang Sub-Branch 
Jl. KH. Abdul fatah Hasan No.53 Kel. Cipare 
Serang/42124  
Phone: 62254-224142 

Commercial Center Cikarang Sub-Branch 
Ruko The Capitol, Kawasan Industri JABABEKA, Jl. 
Niaga Raya Blok 2 C, Bekasi, West Java  
Phone: 6221-89328838 

Atrium/Cideng Sub-Branch 
Jalan Keseman No 2, Kota. Jakarta Pusat  
Phone: 6221-3451964 

Pamulang/Ciputat Sub-Branch 
Jl. RE. Martadinata No. 167 B RT.03 RW. 05 Cipayung, 
Ciputat, Kota Tangerang Selatan  
Phone: 6221-7403205, 7443335 

Sumber Sub-Branch 
Jl. Dewi Sartika No. 57 Sumber/45611  
Phone: 62231-8330618 

Bantul Sub-Branch 
Jl. Jenderal Sudirman No. 130 Kabupaten Bantul/55713  
Phone: 62274-367514 

Balaraja Sub-Branch 
Komplek Ruko Balaraja Center Blok A No.2 Jl. Raya 
Serang Km. 24 Talaga Sari Balaraja-tangerang/15610  
Phone: 6221-29015618

Kebon Jeruk Sub-Branch 
Jl. Kelapa Dua Raya(RayaPanjang) No.2, Rt 008, Rw 002 
Kel. Kelapa Dua Kec. Kebon Jeruk/12130  
Phone: 6221-53660160 

Ciledug Sub-Branch 
Ruko Dian Plaza Jl. Raden Fatah No. 8A Kelurahan 
Sudirman Selatan,Ciledug/15225  
Phone: 6221-7330545 

Pajajaran Sub-Branch 
Jl. Pajajaran no. 85, Bandung, West Java  
Phone: 6222-20565353 

Magelang Sub-Branch 
Ruko Metro Square Blok F No.25/56172  
Phone: 62293-326498/326499 

Lembang Sub-Branch 
Jl. Grand Hotel Lembang No.25 Bandung/40391  
Phone: 6222-2784797 

Padalarang Sub-Branch 
Jl. Raya Padalarang No.463 H/40553  
Phone: 6222-6803940/41 

Jababeka Cikarang Sub-Branch 
Ruko Metro Boulevard Kav. A Jl. Niaga Raya No. 10 
Kawasan Industri Jabeka/17835  
Phone: 6221-89836020/ 89837020 

Majalengka Sub-Branch 
Jl. KH. Abdul Halim No.447 Majalengka/45411  
Phone: 62233-8285460 

Kuningan Sub-Branch 
Jl. Dewi Sartika No.4/45512  
Phone: 62232- 8880938 

Indramayu Sub-Branch 
Jl. DI. Panjaitan No.103/45212  
Phone: 62234-276236 

Cibubur Sub-Branch 
Cibubur Times Square Blok B1/1 Jl. Alternatif Cibubur 
KM 3 Kel. Jatiraya, Kec. Jastisampurna Bekasi/17435  
Phone: 6221-84305050 

Cikampek Sub-Branch 
Jl. Terusan Sudirman No. 6B(Sudirman Center)/41373  
Phone: 62264-8385171/ 8385172 

Depok Sub-Branch 
Jl. Margonda Raya No.1 Rt 001/011 Kelurahan Depok 
Kecamatan Pancoran Mas/16431  
Phone: 6221-7522091 

Salatiga Sub-Branch 
Ruko Wijaya Square B5 Jl.Diponegoro No. 110 
Salatiga/50711  
Phone: 62298-311828 

Sidoarjo Sub-Branch 
Jl. KH. Mukmin No.11 Blok B-7 Sidoarjo/60281  
Phone: 6231-8922842 

Patrol Sub-Branch 
Jl. Raya Patrol Anjatan Blok Bunder No. 52/45256  
Phone: 62234-5613627 

Gianyar Sub-Branch 
Jl. By.Pass Dharma Giri No.99/80511  
Phone: 62361-8958295 

Gresik Sub-Branch 
Ruko KIG Jl. Tri Dharma Kav. A-14/61117  
Phone: 6231-3981758 

Karawang Sub-Branch 
Perumahan Galuh Mas Ruko Street Festival Blok 3 No. 
H-9, Jl. Galuh mas Raya, Karawang, West Java  
Phone: 62267-8407706 

Cibinong Sub-Branch 
Jl. Raya Mayor Oking No.158 V/16918  
Phone: 6221-87904397 

Singaparna Sub-Branch  
Jl. Raya Timur No.45 Singaparna/46416 
Phone: 62265-543111-3

Ciamis Sub-Branch  
Ruko Jl Pasar Manis No. 35 -Kab. Ciamis 
Phone: 62265-772221

Sleman Sub-Branch  
Jl. Magelang KM 12.8 No.200/55514  
Phone: 62274-865922

Losari Sub-Branch  
Jl. Letjen S. Parman No. 20 Kecamatan Pabuaran , Kab. 
Cirebon Jawa Barat  
Phone: 62231- 8832738-39

355

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Bekasi/Pondok Gede Sub-Branch  
Jl Raya Jatimakmur Blok A No. 20 Pondok Gede, Kota 
Bekasi Ruko Taman Jatimakmur Indah  
Phone: 6221-82611045-46

Cilacap Sub-Branch  
Jl. Jend. A Yani No.46 Cilacap/53212 
Phone: 62282-537929

Kudus Sub-Branch  
Jl. Sunan Kudus No.5 a/509000  
Phone: 62291-4249241

Pamanukan Sub-Branch  
Jl. Eyang Tirtapraja No.54 Kab.Subang/41254  
Phone: 62260-551773

Majalaya Sub-Branch  
Jl. Alun-alun utara/Jl. Tengah komp ruko permata 
majalaya Blok C6/40382  
Phone: 6222-85963799

Pangalengan Sub-Branch  
Jl. Raya Pintu Pangalengan KM-1/40378  
Phone: 6222-5979222

Megablock Cilegon Sub-Branch  
Jl. Raya Ahmad Yani Komp. Cilegon Green Megablock 
D3 No. 17 - Kota. Cilegon  
Phone: 62254-8484772

Rangkasbitung Sub-Branch  
Jl Hardiwangun No.6 B Rangkasbitung - Kab. Lebak  
Phone: 62252-203612

Tabanan Sub-Branch  
Jl. Ngurah Rai No. 73 Kediri/82121 
Phone: 62361-814160

Surabaya /Darmo Boulevard Sub-Branch 
Office Park II B.2 No.11  
Phone: 6231-7381906

Soreang Sub-Branch  
Jl. Raya Soreang No.412/40900  
Phone: 6222-5896880

Ujung Berung Sub-Branch  
Jl AH Nasution No. 28 - Kota.Bandung  
Phone: 6222-7834128

Jemur Sari/Surabaya selatan Sub-Branch  
Jl. Raya Jemursari No. 15C Surabaya/60237  
Phone: 6231-8480454

Luragung Sub-Branch  
Jl. Siliwangi No. 62, Ds. Luragungtonggoh, Kec. 
Luragung, Kab. Kuningan 
Phone: 62223-2870016

Pangandaran Sub-Branch  
Jl. Parapat, Desa Pangandaran, kec pangandaran kab 
ciamis/46396  
Phone: 62265-630400,630010

Purwodadi Sub-Branch  
Jl. Letjend. S. Parman No. 13 Kel. Purwodadi Kec. 
Purwodadi Jawa Tengah/58111 
Phone: 62292-423399

Leuwiliang Sub-Branch  
Jl. Raya Jasinga 11A Kel. Cibeber, Kec. Leuwiliang Kab 
Bogor/16640  
Phone: 62251-8640297

Ciawi Tasikmalaya Sub-Branch  
Jl. Perjuangan No.80 Kp.Karanganyar Rt. 04 Rw. 05 
Desa Pakemitan Kec Ciawi Kab. Tasikmalaya/46156  
Phone: 62265-455163,455167

356

Jombang Sub-Branch  
Ruko Cempaka Mas Regency Block B-2. JL Soekarno 
Hatta Kel Kepuhkembeng Kec Peterongan. Jombang, 
East Java  
Phone: 62321-878906 

Banjar Sub-Branch  
Jl. Letjen Soewarto No.92/46321 
Phone: 62265-740557

Boyolali Sub-Branch  
Jl. Pandanaran No.179 B Kab.Boyolali/57313 
Phone: 62276-323655

Radio dalam Sub-Branch  
JL. Radio dalam raya No.4 Kel. Gandaria Utara Kec. 
Kebayoran baru Jakarta selatan/12160  
Phone: 6221-7211005

Singaraja Sub-Branch  
Jl. Ngurah Rai No. 16 Singaraja Kelurahan Kendran 
Kecamatan Buleleng/81112  
Phone: 62362-25098

Manonjaya Sub-Branch  
Jl. RTA. Prawira Adiningrat No.214 A Desa Manonjaya 
kec.Manonjaya-Tasikmalaya  
Phone: 62265-380510

Surabaya Utara /kertajaya Sub-Branch  
Jl. Kertajaya Indah No. 9/F-105 Surabaya/60161 
Phone: 6231-5927202

Batu Sub-Branch  
Jl. Brantas No.49 Batu-Malang/65314  
Phone: 62341-513709

Palimanan Sub-Branch  
Jl. Otto Iskandardinata No.503 Palimanan  
Phone: 62231-343950

Cibadak Sub-Branch  
Jl. Raya Suryakencana RT 03 RW 08, Cibadak - Kab. 
Sukabumi  
Phone: 6266-531915

Kemang Pratama Bekasi Sub-branch  
Jl. Niaga Raya Blok P No.22C RT 001/021 Kel. Bekasi  
Phone: 62254-369755

Wates Sub-Branch  
Jl. Kolonel Sugiyono No.3-Wates  
Phone: 62274-6657325

Karangnunggal Sub-Branch 
Jl. Raya Karangnunggal KP.Karangmekar RT/RW 03/09 
Desa Hegarwangi Kec. Bantarkalong Kab. 
Phone: 62265-2584571/2584572

Wonogiri Sub-Branch  
Jalan Ahmad Yani No 66, Wonogiri  
Phone: 62271-633600

Kawali Sub-Branch  
Jl. Siliwangi No.262, Desa Kawali mukti  
Phone: 62265 791560

Kepanjen Sub-Branch  
Jl. Kawi Ruko B7, Kepanjen  
Phone: 6234 1-379840

Pamekasan Sub-Branch  
Jl. Kabupaten No.114  
Phone: 62324 333905/62324 333906

Kebumen Sub-Branch  
Jl. Ahmad Yani No.20, Kubumen  
Phone: 62287 3878168

Mangga Dua Sub-Branch  
Ruko Harco Mangga Dua Blok L. No.5 
Phone: 6221 62306495

Kelapa Gading Sub-Branch  
Jl. Boulevard Barat Ruko MOI Blok I No.15 
Phone: 62 21 29364053 

Kayu Agung Sub-Branch  
Jl. Letnan Muthtar Saleh, Kayuagung, Palembang, South 
Sumatra  
Phone: 62-711-315828

Klaten Sub-Branch  
Jl. Pemuda No. 246 Klaten, solo  
Phone: 62-271-633600

Pasuruan Sub-Branch  
Jl. Panglima Sudirman No.45 Ruko I, Pasuruan, Malang  
Phone: 62-343-561-4700

Pati Sub-Branch  
Jl. Ir. Susato No.40 Pati, Jawa Tengah  
Phone: 62-24-352-1906

Sumenep Sub-Brancch  
JI. Trunouyo No. 244 Sumenep  
Phone: 62-3428-6762234

Pelabuhan Ratu Sub-Branch  
Jl. Siliwangi Rt/Rw 02/18, Desa Pelabuhan Ratu  
Phone: 62-266-6249715

Posco Cilegon Sub-branch  
Annex Building Lt. 1 Jl. Afrika No.2 Krakatau Posco 
Cilegon/42435  
Phone: 62254-369755

Union Square Cikarang Sub-branch  
Ruko Union Square Blok A No.6 Lippo Cikarang, 
Cikarang Selatan  
Phone: 6221-89909797

Sadang Sub-Branch  
Sadang Terminal Square No.07,08,25 Jl. Raya Sadang 
Purwakarta/41181  
Phone: 62264-8220180

Cikajang Sub-branch  
Jl. Raya Cikajang No. 80 Garut  
Phone: 6262-576094

Kendal Sub-branch  
Jl. Raya Utama No.9 weleri kendal  
Phone: 62294-644704

Wonosari Sub-branch  
Jl. KH. Agus Salim No.71A Wonosari - Kab Gunungkidul  
Phone: 62274-3950673

Purbalingga Sub-branch  
Jl. Ahmad Yani No.42 Purbalingga  
Phone: 62281-895553

Sragen Sub-branch  
Jl. Sukowati No.156 Sragen  
Phone: 62271-895015

Bintaro Sub-branch  
Jl Kesehatan No 18B, jakarta  
Phone: 6221-7374693

KCP PROBOLINGGO  
Ruko Manunggal No. 2, Jl. Soekarno Hatta  
Phone: 6233-54491787

KCP PANDEGLANG  
Jl. Raya Labuan KM 1  
Phone: 6225-35554739

KCP PASAR ATOM  
Jl. Pangampon No. 75  
Phone: 6231-3503350

KCP CITRA RAYA  
Ruko Cikupa Niaga Mas Blok A No. 12  
Phone: 6212-9014270

KCP CAKUNG  
Jl. Jawa Raya Blok A 14 No. 7 (Kawasan Berikat 
Nusantara)  
Phone: 6214-84556

KCP PANTAI INDAH KAPUK  
Jl. Marina Raya, Rukan Cordoba Blok A Nomor 11 
Phone: 6212-2571768

KCP CENTRAL PARK  
Ruko Garden Shopping Arcade No. 9 A-C  
Phone: 6212-9334623

KCP JEPARA  
Jl. Pemuda No. 21 D-E  
Phone: 6291-4290507

KCP BANJARNEGARA  
Jl. Letjend S Parman No. 29  
Phone: 6286-5963716

Lawang Sub-branch  
Ruko Lawang View Kav 8, JI. Thamrin, Kecamatan 
Lawang  
Phone: 62-341-423540

Purworejo Sub-branch  
JI. Ahmad Yani no.93, Purworejo  
Phone: 62-75-321457

Brebes Sub-branch  
Jl. Jenderal Ahmad Yani No 26 F  
Phone: 6288-34511421

Karanganyar Sub-branch  
Jalan Raya Palur Jurug RT 004/RW 001 Desa Ngringo, 
Kec. Jaten, Kab. Karanganyar  
Phone: 62-271-6882712

Ungaran Sub-branch  
Jl. Diponegoro No. 79 Kelurahan Ungaran, Kecamatan 
Ungaran Barat, Semarang, Central Java, 50511  
Phone: 6224-76510787

Dalem Kaum Cash-Office  
Jl Dalam Kaum No. 5 - Kota.Bandung  
Phone: 6222-4211906

Batujajar Cash-Office  
Jl. Batujajar No.324 Bandung  
Phone: 6222-86861018/17/15

Asabri Bandung Cash-Office  
Jl. Citarum No.6, Bandung, West Java  
Phone: 6222-7279740

Jatinangor Cash-Office  
Jl. Raya Jatinangor KM 20.5 KKBI IKOPIN/45363 
Phone: 6222-7781587

Darmaraja Cash-Office  
Jl. Raya Darmaraja No.253 desa Darmaraja, Kec 
Darmaraja Kab.Sumedang/45372  
Phone: 62262-429000,429069,428478

Cililitan Asabri Cash-Office 
Jl. Mayjen Sutoyo No.11 Gedung PT Asabri (persero) Jl. 
Cililitan - jakarta Timur/13630  
Phone: 6221-80876494

AO Woori Bank Saint-Petersburg Br. 
1st Floor, Atlantic City, 126 Savushkina Street, Saint-
Petersburg, 197374, Russia  
Phone: 7-812-327-9787

Jatibarang Cash-Office  
Jl. Letnan Joni No.178 Kec. Jatibarang - Kab 
Indramayu/45273  
Phone: 62834-352911

Pacar Anyar / Taman Topi Cash-Office  
Jl. Sawojajar No.12 B, Kota. Bogor  
Phone: 62251-8574423

AO Woori Bank Vladivostok Representative Office  
Vladivostok Business-Center Office No. 614, 
29, Semenovskaya Str. Vladivostok, 690091, Russia 
Phone: 7-423-240-7014

Brazil

Serang / pamila Cilegon Cash-Office  
Jl. Raya Serang- pandeglang KM 11 Lingkungan waru 
Lor,Desa/kel. Kamanisa Kec Curug Kota serang/42117  
Phone: 62254-222133

Woori Bank Brasil  
Avenida das Nacoes Unidas, 14,171, Crystal Tower, 
Conj.803, Vila Gertrudes, 04794-000, Sao Paulo-SP,Brasil 
Phone: 55-11-3511-3300

Gading Serpong Cash-Office  
Jl. Boulevard Raya Gading Sepong, Ruko Alexandrite 3, 
No.21, Kabupaten Tangerang  
Phone: 62-21-5421-2159

Woori Bank Brasil Bom Retiro Branch  
Rua Tres Rios, 261 Andar 2, Bom Retiro, Sao Paulo SP, 
Brasil 
Phone: 55-11-3511-3350

Bojonergoro Cash-Office  
Jl. Untung Suropati Ruko Adipura Block A-11  
Phone: 62-353-311271

Surya symantri Cash-Office  
Jl. Surya Sumantri No. 06 RT. 05 RW.  
Phone: 04 62-22-2021760

Asabri Cash-Office  
Jl. Gayungan PTT, No. 43, Surabaya – 60235, Gedung 
Kantor Asabri Surabaya 
Phone: 62-31-82517971

KK KEMANG  
Kemang Square Lt 2, Unit I-11 & I-12, Jl. Kemang Raya 
No. 3 A  
Phone: 6221-22716210

KK CIKANDE  
Jl. Raya Jakarta - Serang KM 68, Ruko Grand Permata 
No. 10  
Phone: 6225-47951546

Kalasan Cash-Office  
JL. Laksda Adisucipto KM.10, Ruko Airport Square 
RT.001 RW.001 Purwomartani, Kalasan, Sleman, D.I 
Yogyakarta 55281  
Phone: 6227-44332487

Asabri Semarang Cash-Office  
JL Perintis Kemerdekaan No3. Kel Pudakpayung Kec 
Banyumanik. Semarang, Central Java  
Phone: 62247-6403870

Dalem Kaum Functional Office  
JL. Dalem Kaum No.5 Bandung  
Phone: 6222- 4233810

Hong Kong

Woori Global Markets Asia Limited  
Rooms 1907-1909, 19/F, Gloucester Tower, The 
Landmark, 15 Queen’s Road Central, Hong Kong 
Phone: 852-3763-0888

Russia

AO Woori Bank  
8th floor., Lotte Plaza, 8, Novinsky Boulevard, Moscow, 
121099, Russia 
Phone: 7-495-783-9787121099

Myanmar

Woori Finance Myanmar Plc.  
115/A, Pyay Road, Saw Bwar Gyee Kone Ward(10 
miles), Insein Township Yangon, Myanmar 
Phone: 95-01-64379811011

MingaladonI Branch  
115/A, Pyay Road, Saw Bwar Gyee Kone Ward(10 
miles), Insein Township Yangon, Myanmar 
Phone: 95-01-643798

NorthOkkalapa Branch  
No. M(56), Thiriyadanar Wholesale Market 
NorthOkkalapa Township, Yangon, Myanmar 
Phone: 95-99-6889-2300

MingaladonII Branch  
4F, 115/A Pyay Road, Saw Bwar Gyee Kone 
Ward(10miles), lnsein Township, Yangon Myanmar 
Phone: 95-1-643798

Nyaungdon Branch  
Room No. 103, 1st Street, 5 Quarter, Nyaungdon 
Township, Ayarwaddy, Myanmar 
Phone: 95-99-7674-7709

Taikkyi Branch  
Room No.9, Natsinkone Road, Ohtan Ward, Taikkyi 
Township, Yangon, Myanmar 
Phone: 95-9-7717-81028

Hmawbi I Branch  
2F No(26) Tatkyee Kone village, Hmawbi Township, 
Yangon, Myanmar 
Phone: 95-9-974563586

Hmawbi II Branch  
1F No(26) Tatkyee Kone village, Hmawbi Township, 
Yangon, Myanmar 
Phone: 95-9-97456395

Maubin I Branch  
Plot No(34), No(396), Building 01, Yei Le road, Ward 7, 
Maubine Township, Ayeyarwaddy, Myanmar (2F) 
Phone: 95 9 9712 25895

Maubin II Branch  
Plot No(34), No(396), Building 01, Yei Le road, Ward 7, 
Maubine Township, Ayeyarwaddy, Myanmar (1F) 
Phone: 95 9 9616 12763

357

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Kawhmu Branch  
No 192/B, Bogyoke St. South Wd Kawhmu Townshop, 
Yangon 
Phone: 95 9 9742 91112

Gyobingauk I Branch  
No. 154, Ashay Myopat St. Pan Tin Ward, Gyobingauk 
Township, Bago, Myanmar 
Phone: 95 9 764433936

Natmauk Branch 
No.22, Plot U Paing No.105, East Aung San Ward, 
Natmauk Township, Magway 
Phone: 95-9-891504155

TAGBILARAN BANKING CENTER  
Ground Floor, No. 15 JS Torralba St., Poblacion 2, 
Tagbilaran City, Bohol 
Phone: 63-411-4860

Hochiminh Branch  
No. 7,8,9, 2nd Floor, Mplaza Saigon, 39 Le Duan St., Ben 
Nghe Ward, Dist. 1, HCMC, Vietnam  
Phone: 84-8-3821-9839

Insein Branch  
115/A, Pyay Road, Saw Bwar Gyee Kone Ward(10 
miles), Insein Township Yangon, Myanmar 
Phone: 95 1 643798

Zigon Branch 
Hlaing Htate Khaung Tin St. No. 1 Ward, Zigon 
Township, Bago, Myanmar 
Phone: 95 9 780 113417

Kungyangon Branch  
No 540, Yadanar Pone 2nd St, Kangyi / Magyi Ward, 
Kungyangon Township, Yangon, Myanmar 
Phone: 95 9 975 890019

Paungde I Branch 
Plot No. 79, Shwetaung Street, Min Kwet 3, Ward, 
Paungde Township, Bago, Myanmar 
Phone: 95 9 780114012

Zalun Branch 
Bogyok St. Nyaung Pin Zay Ward, Zalun Township, 
Ayeyarwady, Myanmar 
Phone: 95 9 960996083

Paungde II Branch 
Plot No. 79, Shwetaung Street, Min Kwet 3, Ward, 
Paungde Township, Bago, Myanmar 
Phone: 95 9 780114068

Kyimyindaing Branch  
No. 101, Tha Yet Taw(3) Upper St. Tha Yet Taw Ward, 
Kyimyindaing Township, Yangon, Myanmar 
Phone: 95 9 960996092

Lewe I Branch 
No. 17 Plot, Min Wine Yat, No. 4 Ward, Lewe Township, 
Nay Pyi Taw, Myanmar 
Phone: 95 9 402187901

Hinthada I Branch  
No. 49, U Wisarra St. Pha Tar Gyi Ward, Hinthada 
Township, Ayeyardady, Myanmar 
Phone: 95 9 960996099

Pyinmana I Branch 
No. 181, Yarza Htarni St. Aung Thar Yar Ward, Pobbathiri 
Township, Nay Pyi Taw, Myanmar 
Phone: 95 9 402187923

Hlaing Branch  
No. 101, Tha Yet Taw(3) Upper St. Tha Yet Taw Ward, 
Kyimyindaing Township, Yangon, Myanmar 
Phone: 95 9 960996089

Pyinmana II Branch 
No. 181, Yarza Htarni St. Aung Thar Yar Ward, Pobbathiri 
Township, Nay Pyi Taw, Myanmar 
Phone: 95 9 402187924

Hinthada II Branch  
No. 93, Nat Maw St. Panbetan Ward, Hinthada 
Township, Ayeyarwady, Myanmar 
Phone: 95 9 961010611

Hinthada III Branch  
No. 93, Nat Maw St. Panbetan Ward, Hinthada 
Township, Ayeyarwady, Myanmar 
Phone: 95 9 961010611

Twantay Branch  
No. 49, Bo Kyoke St. Kon Gyan(Middle) Ward, Twantay 
Township, Yangon, Myanmar 
Phone: 95 9 961010511

Pyapon I Branch  
No. 18C, 8th St. 9th Ward, Pyapon Township, 
Ayeyarwady 
Phone: 95 9 950311093

Pyapon II Branch  
No. 18C, 8th St. 9th Ward, Pyapon Township, 
Ayeyarwady 
Phone: 95 9 950311096

Pantanaw I Branch  
No. 1, Sel Myaung St. Myo Kwet Thit 1, Pantanaw 
Township, Ayeyarwady, Myanmar 
Phone: 95 9 764433931

Pantanaw II Branch  
No. 1, Sel Myaung St. Myo Kwet Thit 1, Pantanaw 
Township, Ayeyarwady, Myanmar 
Phone: 95 9 764433932

Lewe II Branch 
No. 241, Office Street, Min Wine Yat, No. 4 Ward, Lewe 
Township, Nay Pyi Taw, Myanmar 
Phone: 95 9 441580466

Dekkhinathiri Branch 
No. Da-2410, Wai Da 10 St. Dekkhinathiri Township, Nay 
Pyi Taw, Myanmar 
Phone: 95 9 441580468

Ⅲ

 Branch  

Lewe 
No. 241, Office Street, Min Wine Yat, No. 4 Ward, Lewe 
Township, Nay Pyi Taw, Myanmar 
Phone: 95 9 403663020

Ⅰ 

Branch 

Takkon 
No. (ma-127), Yin Mar Street, Area (3), Mya Waddy 
Ward, Takkon Township, Nay Pyi Taw 
Phone: 95 9 441473341

Ⅱ 

Branch 

Takkon 
No. 93, Thatoeminsaw Yat, Aung Zaya Ward, Takkon 
Township, Nay Pyi Taw 
Phone: 95 9 441481276

Ottarathiri Branch 
No. Ou-1513, Shwe Nant Thar Ward, Ottarathiri 
Township, Nay Pyi Taw 
Phone: 95 9 893642032

Nattalin Branch 
No.52, Apyin Tharzi Street, Tharzi Ward, Nattalin 
Township, Bago 
Phone: 95-9-773579731

Gyobingauk I Branch  
No. 154, Ashay Myopat St. Pan Tin Ward, Gyobingauk 
Township, Bago, Myanmar 
Phone: 95 9 764433935

Taungwingyi Branch 
No. 174, Ohntaw No. 2 Ward, Taungdwingyi Township, 
Magwey 
Phone: 95-9-692687628

358

Philippines

Wealth Development Bank 
Taft Financial Center, Cardinal Rosales Avenue, Cebu 
Business Park, Cebu City, Cebu  
Phone: 63-32-415-5265

ALABANG BRANCH 
Unit 103, South Center Tower Condominium 2206 
Market Street, Madrigal Business Par Alabang, 
Muntinlupa City 
Phone: 63-2-801-5335

ANGELES MARQUEE MALL BRANCH 
Ground Floor , Marquee Mall, Don Bonifacio St., Pulung 
Maragul Angeles City, Pampanga 
Phone: 63-45-624-0072

LEGAZPI PACIFIC MALL BRANCH 
G/F Expansion II, Pacific Mall Legazpi, Landco Business 
Park, F. Imperial Street Cor. Circumferential Road, 
Legazpi City 4500 
Phone: 63-52-480-0038

LUCENA PACIFIC MALL BRANCH 
Ground Floor L 1-26, Pacific Mall, M.L. Tagarao St. 
Landco Business Park, Brgy. III , Lucena City, Quezon 
Phone: 63-42-795-3771

TAGUIG MARKET MARKET BRANCH 
Ground Floor, Play Ground Zone, Metro Market Market 
Mall, Mckinley Parkway, Fort Bonifacio Global City, 
Taguig City 
Phone: 63-02-889-0275

CEBU AYALA BRANCH 
Ground Floor, Taft Financial Center, Cardinal Rosales 
Avenue, Cebu Business Park, Brgy. Luz, Cebu City 
Phone: 63-32-415-4888

CEBU RAMOS BRANCH 
Ground Floor, Hilario Chu Bldg., No. 148 F. Ramos St. 
Santa Cruz, Cebu City 
Phone: 63-32-412-6302

CEBU CARBON BRANCH 
Ground Floor, M.C. Briones & Plaridel Sts., Cebu City  
Phone: 63-32-416-9077

CEBU MANDAUE BRANCH 
Ground Floor, G/F Meritz Building, A.C. Cortes Ave. 
Ibabao, Mandaue City, Cebu 
Phone: 63-343-8144

CEBU TABUNOK BRANCH  
Ground Floor, AGSy Bldg., National Hi-Way, Tabunok 
Talisay City, Cebu 
Phone: 63-32-272-2955

CEBU MANDAUE PACIFIC MALL METRO BRANCH  
Ground Floor, Mandaue Pacific Mall Metro National 
Highway corner M.B. Fernan Ave. Estancia, Ibabao, 
Mandaue City, Metro Cebu 
Phone: 63-32-239-1072

CEBU MAMBALING BRANCH  
G/F Metro Store Mambaling, Cebu, N. Bacalso Avenue 
corner F. Llamas Street, Basak San Nicolas, Cebu City 
Phone: 63-414-4233

ILOILO BANKING CENTER 
Ground Floor, ACCE Bldg., Mabini Ledesma St., 
Liberation, Iloilo City 
Phone: 63-338-4419

CAGAYAN DE ORO BANKING CENTER  
Ground Floor, Jammin Lui Bldg., corner A. Velez & 
Gomez Sts. Poblacion, Cagayan de Oro City, Misamis 
Oriental 
Phone: 63-88-856-8974

DAVAO BRANCH  
Ground Floor, Door 8, 9 & 10 Grand MenSeng Hotel 
Pichon St., 1-E Poblacion, Davao City, Davao del Sur 
Phone: 63-82-225-3318

TACLOBAN BRANCH  
Sukwan Bldg, corner Real and Burgos Streets, Tacloban City 
Phone: 63-053-832-3435

CALOOCAN BRANCH  
Rizal Avenue Extension, East Grace Park, Caloocan 
1400, Metro Manila 
Phone: 63-0917-870-7335

GENSAN BRANCH  
Gaisano mall, Jose Catolico Sr. Avenue, General Santos 
City, South Cotabato 
Phone: 63-083-250-1238

DUMAGUETE BRANCH  
1F Jose Building South Road Calindagan, Dumaguete 
City 
Phone: 63-035-523-5532

BACOLOD BRANCH  
Lacson-Luzuriaga Streets, Bacolod City, Negros 
Occidental 
Phone: 63-034-447-0227

BUTUAN BRANCH  
JC Aquino Ave, corner, Pareja Subdivision, Butuan City, 
Mindanao 
Phone: 63-0917-870-7390

NAGA BRANCH  
Ground Floor, Super Metro Camarines Sur, Panganiban 
Drive, Naga City, Casmarines Sur 
Phone: 63-054-881-2836

BAGUIO BRANCH  
NRC Building, Abanao Street, Baguio City, Benguet, 
Cordillera Administrative Region 
Phone: 63-074-665-2394

BINONDO BRANCH  
Lucky Chinatown Mall, Reina Regente St. Binondo, 
Manila, National Capital Region

Vietnam

Wooribank Vietnam  
34F, Keangnam Landmark 72, E6 Pham Hung Road, Tu 
Liem District. Hanoi, Vietnam  
Phone: 84-04-7300-6802

Hanoi Branch  
24F, Keangnam Landmark 72, E6 Pham Hung Road, Tu 
Liem District. Hanoi, Vietnam  
Phone: 84-4-3831-5281

Bac Ninh Branch  
1-2 Floor Halla Bld, Yen Phong Industrial Zone, Yen 
Trung Commune, Yen Phong District, Bac Ninh Province, 
Vietnam 
Phone: 84-222-369-9431

Hai Phong Branch  
NO. 4, Lot 22A, Le Hong Phong Street (Cat Bi Airport 
New Urban Area), Dong Khe Ward, Ngo Quyen District, 
Hai Phong City, Vietnam  
Phone: 84-255-730-0101

Thai Nguyen Branch  
2nd Floor, Gate 1, Samsung Electronics Vietnam Co.,Ltd. 
Thai Nguyen, Yen Binh Industiral Zone, Dong Tien ward, 
Pho Yen town, Thai Nguyen Province, Vietnam  
Phone: 84-208-730-0010

Binh Duong Branch  
10th Floor, Becamex Building, No.230, Binh Duong 
boulevard, Thu Dau Mot City, Binh Duong Province, 
Vietnam 
Phone: 84-274-222-2631821620

Phu My Hung Branch  
Unit SA-01, Riverpark Residence Complex, 341 Ha Huy 
Tap Street, Tan Phong Ward, District 7, Ho Chi Minh City, 
Vietnam  
Phone: 84-28-7303-0510

Dong Nai Branch  
Ton Duc Thang road, Nhon Trach 3 Industrial Zone, 
Phase1, Hiep Phuoc, ward, Nhon Trach district, Dong 
Nai Provincem Vietnam  
Phone: 84-251-730-0370

Ha Nam Branch  
1st and 2nd floor, Tien Loc Building, Commercial 
Service Zone 4, Thanh Chau ward, Phu Ly City, Ha Nam 
Province, Vietnam  
Phone: 84-266-730-0020

Da Nang Branch  
2nd floor, Phi Long Technology Building, 52 Nguyen 
Van Linh Road, Nam Duong Ward, Hai Chau District, Da 
Nang City, Vietnam  
Phone: 84-236-730-0321 

Bien Hoa Branch  
5th Floor, Sonadezi Building, No 1, Road 1, Bien Hoa 1 
Industrial Zone, An Binh Ward, Bien Hoa City, Dong Nai 
Province, Vietnam  
Phone: 84-251-730-0270

Sai Gon Branch  
Ground floor and 8th Floor, E-Town 1 Building, no. 364 
Cong Hoa St. Ward 13, Tan Binh District, Ho Chi Minh 
City, Vietnam  
Phone: 84-28-7300-2710

Vinh Phuc Branch  
1st and 2nd Floor, Bao Quan Hotel, 396 Me Linh Street, 
Lien Bao ward, Vinh Yen City, Vinh Phuc Province, 
Vietnam  
Phone: 84-211-730-0010

Hoan Kiem Branch  
1st and 5th Floor, Asia Tower Building, No.6, Nha Tho 
street, Hang Trong ward, Hoan Kiem district, Hanoi city, 
Vietnam  
Phone: 84-24-3204-5203

Cambodia

WB Finance  
Buliding 398, Preah Monivong Blvd, Sangkat Boeun 
Keng Kang 1, Khan Chamkarmon, Phnom Penh 12302, 
Kingdom of Cambodia 

Phnom Penh Head Office  
Lot No. 398, Monivong Blvd., Sangkat Beung Keng Kang 
1, khan Chamkar Mon, Phnom Penh. 
Phone: 023969269

Kandal Regional Office  
#240, National Road 2, Krapeu Ha Village, Sangkat 
Preak Ruessei, Ta Khmao City, Kandal Province 
Phone: 087634444

Sa’ang Branch Office  
National Road no.21, Preaek Run village, Preaek Koy 
commune, S’ang district, Kandal province 
Phone: 087777993

Kien Svay Branch Office  
National Road no.1, Tuol Tnaot village, Kaki commune, 
Kien Svay district, Kandal province 
Phone: 087777488

Kandal Stueng Branch Office  
#86, National Road no. 2, Preaek Roka village, Preaek 
Roka Commune, Kandal Stueng district, Kandal 
province 
Phone: 087777132

Leuk Daek (Kampong Phnom) Branch Office  
National Road No. 1, Ampil Tuek village, Kampong 
Phnum commune, Leuk Daek district, Kandal province 
Phone: 087777279

Prey Veng Branch Office  
National Road No 11. Village 8, Sangkat Kampong Leav, 
Prey Veng city, Prey Veng province 
Phone: 010855644

Sithor Kandal Branch Office  
Preaek Sandaek Village Preaek Changkran Commune, 
Sithor Kandal District Prey Veng Province. 
Phone: 010855220

Svay Rieng and Svay Chrom Regional Office  
Keansang Village, Svay Rieng Commune, Svay Rieng 
City, Svay Rieng Province 
Phone: 068855973

Preah Sdech Branch Office  
Krasang Tong village, Angkor Reach commune, Preah 
Sdach district, Prey Veng province 
Phone: 0889201571

Kampong Trabaek Branch Office  
Doun Tong village, Prasat commune, Kampong Trabaek 
district, Prey Veng province 
Phone: 0886450320

Mesang Branch Office  
Vang Villege Chiphouch Commune, Mesang District, 
Prey veng Provinece,  
Phone: 010855188

Chantrea Branch Office  
Thnal Cheat Village, Sangkat Chrok Mates, Bavith City, 
Svay Rieng province,  
Phone: 0889204613

Romeashek Branch Office  
Tatrav Village, Kampong Trach Commune, Romeashek 
District, Svayreing province, 
Phone: 0884831787

359

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Kampong Ro Branch Office  
Svay Anat Village, Nhor Commune, Kampong Rou 
District, Svay Rieng Province 
Phone: 0889204643

Basedth Branch Office  
Slab Leaeng village, Svay Rompea commune, Basedth 
district, Kampong Speu province 
Phone: 0884874229

Phnum Kravanh Branch Office  
Pich Ban Village, Leach Commune, Phnum Kravanh  
District, Pursat Province  
Phone: 0884845057

Rumduol Branch Office  
Chak Village, Kampong Chak commune Rumduol 
District Svay Rieng Province 
Phone: 0889204641

Takeo Regional Office  
National Road No. 2, Thnorl bek village, Sangkat Roka 
Krao, Doun Kaev city, Takeo province 
Phone: 015493888

Bati Branch Office  
National Road no. 2, Smau Khnhei village, Trapeang Sab 
commune, Bati district, Takeo province 
Phone: 0884839823

Tramkok Branch Office  
Prey Rumdeng Village, Angk Ta Saom Commune, Tram 
Kak District, Takeo province 
Phone: 060855213

Kirivong Branch Office  
Po Khvet Village, Phrah Bat Choan Chum Commune, 
Kirivong District, Takeo Province 
Phone: 060855886

Koh Andaet Branch Office  
Prey Malong Khang Tbong Village, Prey Khla commune, 
Koh Andaet district, Takeo province 
Phone: 0884839711

Samraong Branch Office  
Krang Lang Village, Cheung Kuon  Commune,Samraong 
District, Takeo province 
Phone: 0888551219

Prey Kabas Branch Office  
#408, St 108, Prey Lavea Ket Village, Prey Lavea 
Commune,Prey Kabas district, Takeo povince 
Phone: 0884839908

Kampot (Chhouk) Regional Office  
National Road no. 3, Damnak Toap Khang Tboung 
village, Krang Snay commune, Chhuk  district, Kampot 
province 
Phone: 0974855014

Banteay Meas Branch Office  
Samrong village, Samrong Krom commune, Banteay 
Meas district, Kampot province 
Phone: 0884844237

Angkor Chey Branch Office  
Pral Village, Tani Commune, Angkor Chey 
District,Kampot Province  
Phone: 060855085

Kampong Trach Branch Office  
Kampong Trach Ti Muoy Village, Kampong Trach Khang 
Kaeut Commune, Kampong Trach District, Kampot 
Province 
Phone: 060855075

Kampong Speu Regional Office  
# 85, national road #04, Borei Kammeakkar Village, 
Rokar Thum Commune/Sangkat, Chbar Mon 
Municipality/District/Khan, Kampong Speu Province 
Phone: 066746666

Korng Pisey Branch Office  
Tuol Ta Sokh Village, Saen Die Commune, Samraong 
Tong District, Kampong Speu Province 
Phone: 068855662

Veal Veaeng Branch Office  
Pramaoy village, Pramaoy commune, Veal Veaeng 
district, Pursat province 
Phone: 0884845556

Kampong Thom Regional Office  
House #009 Group 01 National Road no. 6, Stueng Saen 
Village, Sangkat Kampong Krabao,Stoung Sen City and 
Kampong Thom Province 
Phone: 067855333

Oudong-1 Branch Office  
Bat Doeung village, Khsem Khsan commune, Oudongk 
district, Kampong Speu province 
Phone: 060855776

Romlong Branch Office  
Rom Chek Village,Treal Commune, Baray District, 
Kompong Thom Province,  
Phone: 060855388

Kraing Chek (Oudong II) Branch Office  
Ta Ni village, Krang Chek Commune, Odongk District, 
Kampong Speu province 
Phone: 0884839856

Thporng Branch Office  
Tranh Veaeng Village, Prambei Mum Commune, Thpong 
District, Kampong Speu Province 
Phone: 0884839945

Oral Branch Office  
Phsar Kontourt village, Sangkea Sartorb Commune, Oral 
district, Kampong Speu province. 
Phone: 066574593

Phnum Sruoch Branch Office  
Krang Khcheay village, Tang Sya commune, Phnum 
Sruoch district, Kampong Speu province 
Phone: 0884837957

Tuek Phors Branch Office  
Srae Ta Chey Vallage, Akphivoadth Communce, Tuek 
Phos District, Kampong Chhnang Province 
Phone: 087777010

Kampong Chhnang Regional Office  
National Road no.5, Tuol Kralanh village, Sangkat 
Kampong Chhnang , Kampong Chhnang city, Kampong 
Chhnang province 
Phone: 0974855006

Stoung Branch Office  
National Road no. 6, Leap Tong village, Kampong Chen 
Tboung commune, Stoung district, Kampong Thom 
province 
Phone: 0884836778

Baray Branch Office  
Prey Ta Trav Village, Balang Commune, Baray District, 
Kampong Thom Province  
Phone: 0713855039

Sandan Branch Office  
Toekmleang village, Sandan commune, Sandan district, 
Kampong Thom province 
Phone: 0884827690

Prasat Sambour Branch Office  
Sambo Village ,Sambo commune, Prasat Sambour 
district, Kampong Thom province 
Phone: 0884836883

Chamka Loeu Branch Office  
Thnol Bek Lech Village, Svay Tearb Commune, Chamkar 
Loeu District, Kampong Cham Province.  
Phone: 0888472236

Battambang Regional Office 
#99, No. 03, Mphey Osakphea village, Sangkat Svay Pao, 
Battambang city, Battambang province 
Phone: 066855022

Kampong Leaeng Branch Office  
Kampong Boeng village, Kampong Hau commune, 
Kampong Leng district, Kampong Chhnang province 
Phone: 090855763

Banan Branch Office  
Banan Village Kantueu Pir Commune, Banan District, 
Battambang Province 
Phone: 010855775

Kampong Tralach Branch Office  
Soben Village, Peani Commune, Kampong Tralach 
District, Kampong Chhnang Province 
Phone: 090855820

Ratanak Mondul Branch Office  
#34, Sdau village, Sdau Commune, Rotonak Mondol 
distrcit, Battambang province 
Phone: 010855977

Boribour Branch Office  
Cheung Khnar Village, Ponley Communce, Boribour 
District, Kampong Chhnang Province 
Phone: 0886007498

Moung Ruessei Branch Office  
Pou Muoy Village,Kear Commune, Moung Ruessei 
District, Battambang Province 
Phone: 069855585

Kampong Som Branch Office  
Village no. 03, Sangkat Lak 02, Quarter, Metapheap 
Ward, Preah Sihanouk City 
Phone: 068855997

Pursat Branch Office  
#475, National Road 5, Krang Pophleak Village, Svay At 
Commune, Pursat District, Pursat province 
Phone: 0886007540

Bakan Branch Office  
Khnach Romeas Village, Beung Khnar Commune, Bakan 
District, Pursat Province 
Phone: 0886007538

Sre Ambel Branch Office  
Trapeang village, Sre Ambel commune, Sre Ambel 
district, Koh Kong province 
Phone: 0884837124

Krakor Branch Office  
National Road 5, Phsar village, Anlong Tnaot commune, 
Krakor district, Pursat province 
Phone: 0884838011

Pailin Branch Office  
O’Tapuk Le village, Pailin commune, Pailin city, Pailin 
province 
Phone: 0884873724

360

Samlout Branch Office  
Ou Tontuem village, Ta sanh commune, Samlout district, 
Battambang province 
Phone: 0884873767

Kratie Regional Office  
Oreussey Village, Kratie Ward, Kratie City, Kratie 
Province, 
Phone: 0888848041

Samraong Chong Kal Branch Office  
at Doun Kaen Village, Samraong Commune, Samraong  
District, Oddar Meanchey province 
Phone: 087666741

Kamrieng Branch Office  
Dong Village, Boeng Reang Commune, Kamrieng 
District, Battambang Province 
Phone: 090309180

Chhloung Branch Office  
Chrouy Thma Kraom village, Chhloung commune, 
Chhloung district, Kratie province 
Phone: 0888816546

Chi Kraeng Branch Office  
#079, Group 01, Kampong Kdey1 Village, Kampong 
Kdey Commune, Chikrek District, Siem Reap Province. 
Phone: 087555474

Preah Vihear Regional Office  
Lor Et village, Sangkat Kampong Branak, Preah Vihea 
city, Preah Vihea province  
Phone: 0884488844

Snuol Branch Office  
Kbal Snuol Village, Snuol Commune, Snuol District, 
Kratie Province 
Phone: 0884818019

Kuleaen Branch Office  
Kuleaen Tboung Village, Kuleaen Tboung commune, 
Kuleaen district, Preah Vihear province 
Phone: 0886007523

Keo Sema Branch Office  
Ou Arm Village, Sre Khtom Commune, Keo Sema 
District, Mondol Kiri Province  
Phone: 0884818026

Sangkum Thmey Satellite Office  
Tbeang Village, Chamraeun commune, Sangkom Thmei 
district, Preah Vihear province 
Phone: 060855749

Dambae Branch Office  
National Road no. 73,Thnal village, Dambae commune, 
Dambae district, Kampong Cham province 
Phone: 0884843373

Rovieng Branch Office  
Tang Trak Village, Robieb commune, Rovieng District, 
Preah Vihear Province 
Phone: 0884845242

Memot Branch Office  
Masin Tuek Village, Memot Cummune, Memot District, 
Kampong Cham Province 
Phone: 0884381224

Trapaing Prasat Branch Office  
Trapeang Prasat Village, Trapeang Prasat commune, 
Trapeang Prasat District, Oddar Meanchey Province 
Phone: 0884845248

Choam Khsant Branch Office  
National Road 69B, Choam Khsant village, Choam 
Khsant commune, Choam Khsant district, Preah Vihear 
province 
Phone: 0884845291

Banteay Mean Chey Regional Office  
National Road no.6, Kampong Svay village, Sangkat 
Kampong Svay, Serei Saophoan city, Banteay Mean 
Chey province 
Phone: 0884838900

Ou Chrov Branch Office  
#15A, National Road no.5, Palilai village, Sangkat Paoy 
Paet, Paoy Paet city, Banteay Mean Chey province 
Phone: 0884845706

Kampong Cham Regional Office  
National Road 7, village Boeng Snay, Kampong Cham 
city, Kampong Cham province 
Phone: 0884840089

Thma Puok Branch Office  
Kasen village, Thma Puok commune, Thma Puok 
district, Bantey Mean Chey province 
Phone: 0884839749

Prey Chhor Branch Office  
Doun Die village, Chrey Vean commune, Prey Chhor 
district, Kampong Cham province 
Phone: 0884842218

Bavel Branch Office  
#15, st. Aksor Te, Bavel 1village, Bavel commune, Bavel 
district, Battambang province 
Phone: 090281942

Stoeung Trang Branch Office  
Tnaot Ta Say Village, Preak Kak Commune, Stueng 
Trang District, Kampong Cham Province. 
Phone: 0884842804

Phnom Proek Branch Office  
Phnum Toch village, Pech Chenda commune, Phnum 
Proek district, Battambang province 
Phone: 090855342

Chulkiri Branch Office  
Prey Kri Tbong Village, Prey Kri commune, Chulkiri 
district, Kampong Chhnang province 
Phone: 0884839707

Siem Reap Regional Office  
#76, National Road no. 6, Chong Kao Sou village, 
Sangkat Slor Kram, Siem Reap city, Siem Reap province 
Phone: 0884845477

Tbong Khmom Branch Office  
National Road no. 7, Cheung Lang village, Sangkat 
Suong, Suong city, Kampong Cham province 
Phone: 0886007526

Puok Branch Office  
Puok Chas Village, Puok Commune, Puok District, Siem 
Reap Province 
Phone: 0884836879

Koh Sotin Branch Office  
Phsar Thmey Village, Pearm Pror Thnours Commune, 
Koh Sotin District, Kampong Cham Province 
Phone: 0883031098

Srey Snom Branch Office  
Chroy Neang Nguon village, Chroy Neang Nguon 
commune, Srey Snam district, Siem Reap province 
Phone: 060270442

Ponhea Kraek Branch Office  
National Road no. 7, Peao Srok village, Kaong Kang 
commune, Ponhea Kraek district, Thbong Khmom 
province 
Phone: 0979111030

Angkor Chum Branch Office 
Kbal Cham Village,Char Chhuk commune, Angkor Chum 
District, Siem Reap Province. 
Phone: 087555476

Preah Net Preah Branch Office  
National Road 6, Phnum Chonhcheang village, Chob 
Veari commune, Preah Netr Preah district, Banteay 
Mean Chey province 
Phone: 060855553

Phnom Penh (Tuol Kork) Regional Office  
#152B2, St 516, 13 Village, Sangkat Boeung Kork 1, 
Khan Toulkork, Phnom Penh.  
Phone: 0719833384

Stueng Mean Chey Branch Office  
No. 19 and 21 EoE1, Street Veng Sreng, Group 1, 
Ruessei Commune, Sangkat Stueng Mean Chey, Khan 
Mean Chey,   Phnom Penh  
Phone: 087888277

Punhea Lueu Branch Office  
#87, National Road No. 5, Tep Pranom village, Vihea 
Luong commune, Ponhea Lueu district, Kandal province 
Phone: 0884843228

Mukh Kampoul Branch Office  
La Edth Village, Preaek Dambang Commune, Mukh 
Kampul District, Kandal Province 
Phone: 0884842169

Khsach Kandal (Preaek Tameak) Branch Office  
Knong village, Preaek Tameak commune, Khsach 
Kandal district, Kandal province 
Phone: 0884842027

Svay Pak Branch Office  
National Road No. 5, Lu Village Svay Pak, Khan Russey 
Keo, Phnom Penh 
Phone: 0884845604

Chaom Chau Branch Office  
Prey Svay Village, Sangkat Chaom Chau, Khan Pur 
SenChey, Phnom Penh 
Phone: 0884840208

Chruoy Changvar Branch Office  
lot No. A-01, Street 6A, Phum 3, Sangkat Chrouy Chang 
Var, Khan Chroy Chang Var, Phom Penh City 
Phone: 0884841986

Srey Sonthor Branch Office  
Santey village, Preaek Po commune, Srey Sonthor 
district, Kampong Cham 
Phone: 0884845245

Ratanakiri Regional Office  
Chey Chumnas Village, sangkat Labanseak, City 
Banlung, Ratanakiri Province  
Phone: 0884830845

Stoeung Treng Branch Office  
Spean Thmor Village, Stoeung Treng Commune, 
Stoeung Treng District Stoeung Treng Province 
Phone: 0713261010

Koh Nhek Branch Office  
Reangsei village, Srae Sangkum commune, Kaoh 
Nheaek district, Mondul Kiri province 
Phone: 0713855124

361

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Borkeo Branch Office  
Phum Muoy village, La Minh Commune, Bar Kaev 
District, Ratanakiri Province,  
Phone: 0713260505

Kean svay Branch  
House No. 330, National Road 1, Toul Tnaot village, 
Korkir Communce, Kien Svay district, Kandal province 
Phone: 855-23-720-632

Kandal Stueng Branch  
Land No. 5, St. 38, Svay Ming Village, Barku Commune, 
Kandal Stueng District, Kandal Province 
Phone: 855 024 900 066

Saen Monourom Branch Office  
Chambak Village, Spean Mean Chey Commune, Saen 
Monourom District, Mondul Kiri Province 
Phone: 0713855100

Takhmao Branch  
Building No. 31, National Road 2, Ta Khmau village, 
Sangkat Ta Khmau, Krong Ta Khmau, Kandal Province. 
Phone: 855-24-998-333

Odongk Branch  
National Road No. 5, Mlu Meun Village, Phsar Daek 
Commune, Ponhea Lueu District, Kandal Province 
Phone: 855 024 900 077

Kampot Branch  
Kampong Bay Khang Cheung Village, Kampong Bay 
Sangkat, Kampot City, Kampot Province 
Phone: 855-68-435555

PrekPhnov Branch  
National Road 5, Phum Kandal, Sangkat Preaek Phnov, 
Khan Preae Phnov, Phnom Penh. 
Phone: 855-23-900-345

Kamchaymear Branch  
National Road No. 8, Tean Phleung Village, Smaong 
Khang Cheung Commune, Kamchay Mear District, Prey 
Veng Province 
Phone: 855-10-855747

Ang Snoul Branch  
House No 183, National Road 4, Trapeang Krasang 
Village, Baek Chan Commune, Angk Snuol District, 
Kandal Province. 
Phone: 855-023-999-355

Thmakoul Branch  
National Road No. 5, Paoy Yong Village, Ta Pung 
Commune, Thma Koul District, Battambang Province 
Phone: 855-69-855755

Phsar Depo Branch  
House No 138D, St 215, Sangkat Veal Vong, Khan 
Prampir Meakkakra, Phnom Penh 
Phone: 855-23-900-455

Mukh Kampul Branch  
House No 271, National Road 6A, Kraom Village, Preaek 
Anhchanh Commune, Mukh Kampul District,Kandal 
Province. 
Phone: 855 024 900 099

Europe 

MesseTurm, 29th floor, Friedrich-Ebert-Anlage 49, 
60308, Frankfurt am Main, Germany 
Phone: +49(0)69 299 254 0

Khemarak Phoumin Branch  
Street Khemara Phoumin, Group 7, Phum Ti Pir Village, 
Sangkat Smach Mean Chey, Khemara Phoumin 
Municipality, Koh Kong Province 
Phone: 855-88-8558025

AreyKshat Branch  
House No 76, Road No.380, Preaek Lvea Village , Preaek 
Ta Kov Commune , Khsach Kandal District, Kanda! 
Province. 
Phone: 855-24 900-488

Overseas Office

Malaysia

Woori Bank Kuala Lumpur Representative Office  
Unit 4129/4130, 41/F, Vista Tower, The Intermark 182 
Jalan Tun Razak, Kuala Lumpur 50400, Malaysia 
Phone: 60-3-2163-8288

Myanmar

Woori Bank Yangon, Myanmar Office  
No.115(A) First Floor), Pyay Road, 10 Miles, Insein 
Township, Yangon, Myanmar  
Phone: 95-01-646951 

Poland

Woori Bank Poland Represetative Office  
Uniwersytecka 13, 40-007, Katowice, Poland 
Phone: 48-323-076-417

Cheungprey Branch  
National Road No.6 Skon Village, Soutlib Commune, 
Cheung Prey District, Kampong Cham Province 
Phone: 855-97-6447373

S’ang Brancch  
House No 154, National Road 21, Preaek Khsev Village, 
Rokar Khpos Commune, S’ang District, Kandal Province. 
Phone: 855-24 901-455

Krolkor Branch  
St 1 Thlok Village, Kraol kou Commune, Svay Chrum 
District, Svay Rieng Province 
Phone: 855-87-666945

Peraing Branch  
National Road No.8, Snay Pol Village, Roka Commune, 
Pea Reang District, PreyVeng Provice 
Phone: 855-81-709967

Prey Nop Branch  
Road No.4 Veal Meas Village, Veal Renh Commune, 
Prey Nop District, Preah Sihanouk Province 
Phone: 855-68-855997

Baphnom Branch  
#022 St317 Chheu Kach Village, Chheu Kach Commune, 
Ba phnom Distirict, Prey Veng Province 
Phone: 855-93-855773

Koh Thom Branch  
Kampong Svay Kraom Village, Preaek Thmei Commune, 
Koh Thom District, Kandal Province 
Phone: 855-87-777985

Chamkarmon Branch  
Building No. 119B, Street271, Sangkat Phsar Doeum 
Thkov Khan Chamkarmon, Phnom Penh. 
Phone: 855-23-999-661

Russey Keo Branch  
House No 1A, National Road 5, Phum Kraol Kou, 
Sangkat Kilomet Lekh Prammuoy, Khan Russey Keo, 
Phnom Penh. 
Phone: 855-23-999-664

Pursenchey Branch  
House No 6A, Russian Federation Blvd, Phum Ta Ngoun, 
Sangkat Kakab, Khan Pur Senchey, Phnom Penh. 
Phone: 855-23-999-803

362

Steung Meanchey Branch  
House No 19A, Samdech Preah Monireth Blvd, Phum 
Domnak Thum, Sangkat Stueng Meanchey 2, Khan 
Meanchey, Phnom Penh 
Phone: 855 23 901 345

Chom Chao Branch  
House No 4A, Veng Sreng Blvd, Phum Chrey Kaong, 
Sangkat Chaom Chau 2, Khan Pur Senchey, Phnom 
Penh 
Phone: 855 23 901 355

Char Ampov Branch  
House No 610B, National road No 1, Deum Slaeng 
Village, Sangkat Chbar Ampov Ti Pir, Khan Chbar 
Ampov, Phnom Penh 
Phone: 855 023 999 026

Toul Kork Branch  
House No 1C, St 355, Phum 1, Sangkat Boeng Kak Ti 
Muoy, Khan Tuol Kouk, Phnom Penh 
Phone: 855 023 999 025

Chamkar Doung Branch  
House No 2039, St 217, Ta lei Village, Sangkat Dangkao, 
Khan Dangkao, Phnom Penh 
Phone: 855 023 999 027

Kampongspeu Branch  
House No 751, National Highway No 4, Chambak 
Village, Voa Sar Commune, Samraong Tong District, 
Kampong Speu Province. 
Phone: 855 025 900 555

Pshar Dey Huy Branch  
House No. 11, Phnom Penh-Hanoi Friendship Blv 
(1019), Roung Chakr Village , Sangkat Kouk Kleang, 
Khan Saensokh, Phnom Penh. 
Phone: 855 023 900 466

Woori Card
(Tutu Finance_WCI Myanmar)

Head Office

Room 8, Block 6, Mingalar Mandalay, Between Thazin 
Street and Ngu Shwe Wah Street, 73rd Street, 
Chanmyatharsi Township, Mandalay 
Phone: +95-22000219

Overseas Office

Yangon Office 
No. 386/R 8, Sa Ward, Thudamar Street, 
North Okkalapa Township, Yangon 
Phone: +95-9420146551

Overseas Branch

Yesagyo Branch 
No. 45, Pinlone Road, No.3 Ward, Yesagyo Township, 
Magway 
Phone: +95-9446944080

Madaya Branch 
No. 2/1203, Yinn Mar Street , No. 2 Ward, 
Madaya Township, Mandalay 
Phone: +95-9400208299

Pyin Oo Lwin Branch 
No. 2, 28th Street, Thumingalar, near Bazarr and 
Thumingalar Football Studium, In Front of Thumingalar 
Chapel, Pyin Oo Lwin Township, Mandalay 
Phone: +95-9443365122

Patheingyi Branch 
No. 19, 58st, Between 19th and 20th street, A Nate Taw 
Quarter, Aungmyaytharzan Township, Mandalay 
Phone: +95-9405243993

Wundwin Branch 
No. 3, Myoma Ward, Myoma Street, Wundwin Township, 
Mandalay 
Phone: +95-9255450099

Kyaukse Branch 
No. 83, Tal Soe Gate, Aye Mya Kyi Lin(East)Ward, 
Railway Parallel Street, Kyaukse Township, Mandalay 
Phone: +95-9400208422

Letpadan branch 
No 57, Let Kok Pin, Myo Wart, Lan Ma Taw Street, 
Letpadan 
Phone: +95-9256923758

Kume Branch 
TharyarAye Ward, Yangon-Mandalay Highway Road, 
Near by B.E.H.S, Kume Township, Mandalay 
Phone: +95-9251902656

Tharyarwaddy Branch 
No. 204 , Yangon-Pyi Street(Lan Ma Taw) Middle Ward, 
Thone Sae, Tharyarwaddy Township, Bago 
Phone: +95-9400230933

Yamethin Branch 
No. 179, Khwar Nyo Street, Thilawa-1 Ward, Yamethin 
Township, Mandalay 
Phone: +95-9898291199

Pakokku Branch 
Corner of 4th Street and Myaing Street, Ward 11, 
Pakokku Township, Magway 
Phone: +95-9251902655

Shwebo Branch 
Near by No.10 Kone Baung Market, Tap Myo Taung 
3 Lane, Kyae Lat Office Street, Shwe Bo Township, 
Sagging 
Phone: +95-9899948011

Kanbalu Branch 
No. 4 Ward, Near Myoma Market, Southern Part of Main 
Road, Kanbalu Township, Sagaing 
Phone: +95-9266362426

Salin Branch 
No. 69/70, Maharthamainhtaw Streets, Pahtoephyu 
Quarter, Salin Township, Magway 
Phone: +95-9409701392

Pwintbyu Branch 
No.1, Kantkaw Street, Ahlaepai Quarter, Pwintbyu 
Township, Magway 
Phone: +95-9406030200

Thazi Branch 
No. 111, Ward-4, Htain Kan Quarter, Tharzi Township, 
Mandalay 
Phone: +95-9407217185

Chanmyathazi Branch 
No. Sa-6, Owner No. 53-Ka, Myothit 2 Ward, Between 
69th and 70th street, Between KhaingShweWah street & 
ZalattWah Street, Chanmyathazi Township, Mandalay 
Phone: +95-9977579424

Khin-U Branch 
No. 353/354, Beside of Yae U-Khin U Road, Mya Kan 
Thar Quarter, Khin-U Township, Sagaing 
Phone: +95-9894747433

Pyawbwe Branch 
No. 50, Ward-159, Yan Aung Streets, Shwe Pyi Yan Lone 
Quarter, Pyawbwe Township, Mandalay 
Phone: +95-9407217186

Taungtha Branch 
No. 4/94, No.4 Quarter, 9th Street, Taungtha Township, 
Mandalay 
Phone: +95-9406030201

Kyaukpadaung Branch 
Poppa-Myingyan Road, Nearby No.1 Bridge, Northern 
Pyi Taw Thar Quarter, Kyaukpadaung Township, 
Mandalay 
Phone: +95-9964434368

Sagaing Branch 
Owner No. 2, No.4 Ward, Ad Choke Su Street, Ad Choke 
Su Quarter, Moe Zar Township, Sagaing 
Phone: +95-9966767133

Myinmu Branch 
No. 3/301, Kann Nar Street, Min Ye Kyaw Swar Ward, 
Myinmu Township, Sagaing 
Phone: +95-9984998602

Natogyi Branch 
No(8) Quarter, Beside of Myin Gyan-Myit Thar Road, 
Natogyi Township, Mandalay Division 
Phone: +95-9660078906

Woori Asset Management

Head Office

Vietnam

Overseas Office 
Woori Asset Management Hochiminh Representative 
Office Suite 615-4, MeLinh Point, 2 Ngo Duc ke st., dist.1, 
HCMC. 
Phone: (84-28)-3520-2811

363

INTROWOORI OVERVIEWBUSINESS OPERATIONSFINANCIAL REVIEWWOORI FINANCIAL GROUP ANNUAL REPORT 2020  Contact Information

Directed by Hyunsoo, Ko

Senior Manager & IR Officer

Investor Relations Department, Woori Financial Group

TEL : 82-2-2125-2055

hyunsoo.ko@woorifg.com

Designed by Communication Dong-Gam

TEL : 82-2-593-7008   www.dong-gam.co.kr

51, Sogong-ro(203, Hoehyeon-dong 1-ga), Jung-gu, Seoul, 04632, Korea

Tel. 82+2-2125-2000  www.woorifg.com