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Woori Financial Group Inc.

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Employees 51-200
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FY2021 Annual Report · Woori Financial Group Inc.
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FACT BOOK 2021

STRENGTH IN A 
NEW ERA

003p
Expanding
the Foundation 
for Growth

005p
Accelerating
Digital 
Innovation

007p
Creating
Value Through ESG

011p
Group Vision
& Strategy

013p
Key Milestones

CONTENTS

003  Expanding : Growth Indicators

005  Accelerating : Digital Strategy

007  Creating : ESG Performance

009  Group Overview

010  Business Portfolios

011  Group Vision & Strategy

012  Corporate Governance

013  Key Milestones

014  Global Network

015  Financial Highlights

017  Consolidated Financial Statements

WOORI FINANCIAL GROUP FACT BOOK 2021002003

Expanding 
the Foundation for Growth 

Despite the challenging business environment due to the protracted pandemic, Woori 

Financial Group continued to post surprising earnings for every quarter in 2021. Following 

the transition to the Group system, it achieved outstanding profitability, growth, and 

asset quality. As a result, the Group became fully privatized after 23 years of persistent 

endeavors and was justifiably recognized in the market.

In 2021, both interest income and non-interest income performed well. The interest 

revenue structure improved thanks to asset growth led by SME loan growth and increased 

low-cost deposits while non-interest income rose due to robust performance results 

in asset management and IB. At the same time, the Group successfully expanded the 

business portfolio into asset management, real estate trusts, capital, and a savings bank 

following the establishment of the financial group. As inter-subsidiary synergies began 

fully taking off, the non-banking revenue stream significantly expanded as well. 

Growth Indicators

WOORI FINANCIAL GROUP FACT BOOK 2021Growth Indicators

Woori Financial Group's net income for 2021 increased by 98.0%, achieving a record-high figure 

of KRW 2,588 billion. The contribution of the non-banking sector to the Group’s overall profit 

expanded from 10.3% in 2019 to 17.2% in 2021. In addition, net operating revenue increased 

by 22.3% yearly to KRW 8,344 billion for 2021, while net interest income stood at KRW 6,986 

billion (YoY +16.5%) and the non-interest income amounted to KRW 1,358 billion (YoY+65.2%). 

The approval of the internal ratings-based approach improved the Group’s BIS Total Capital 

Ratio by 1.2%p to 15.1%, laying the foundation for future acquisitions of non-bank financial 

companies. 

Net Income 

Net Operating Revenue 

Interest Income 

Non-interest Income 

2020

1,307

6,821

5,999

 822

(Unit: KRW billion, %)

YoY Change

+98.0%

+22.3%

+16.5%

+65.2%

2021

2,588 

8,344 

6,986 

1,358 

Net Income 

2,588 billion

YoY +98.0%

1,872 billion

1,307 billion

004

390billion
4Q 2021

778billion

3Q 2021

753billion

2Q 2021

667billion

1Q 2021

WOORI FINANCIAL GROUP FACT BOOK 2021Accelerating 
Digital Innovation

Woori Financial Group carries out digital transformation under the banner of “Digital 

First, Change Everything: Becoming the No. 1 Digital Financial Service Provider.” 

Strengthening the Group's control tower has led to establishing a collaborative support 

system between subsidiaries, securing DT execution power, and enhancing the digital 

competitiveness of each subsidiary. Woori Financial Group provides a differentiated 

customer experience through unique innovation services that exceed those of tech 

firms and contribute to Korea’s full-scale digital era. 

Digital Strategy

WOORI FINANCIAL GROUP FACT BOOK 2021005Digital Strategy

Woori  Financial  Group  is  continuing  with  its  digital  transformation  at  the  enterprise  level, 

channeling its resources into securing the Group's competitive edge in digital finance innovation. 

Led  by  the  Digital  Innovation  Committee,  the  Group  has  achieved  both  quantitative  and 

qualitative growth for its mobile platform competitiveness by expanding the customer base and 

improving the external evaluation of its app services. At the same time, the launch of the MyData 

Service has fortified the Group's data competitiveness. On top of that, the Group is leading the 

digital transformation of the financial sector by supporting the foundation for retaining more 

future users by establishing Gen MZ-specific financial platforms at the Group level.

Accelerating the Group's Digital 
Innovation Committee-led digital 
transformation

Diversifying channels and 
processes to enhance the 
competitiveness of digital 
platforms

Establishing a digital foundation 
through the discovery of 
innovative companies and organic 
collaboration

WOORI FINANCIAL GROUP FACT BOOK 2021006007

Creating 
Value through ESG

Woori Financial Group set 2021 as the beginning of ESG management and incorporated 

“Strengthening ESG Management” as the core strategy in the Group's management plans. The 

Group also set its ESG vision at “Good Finance for the Next” and established a “Plan Zero 100” 

as a mid-to-long-term ESG goal. To become a carbon neutral financial group by 2050, Woori 

Financial Group is developing various ESG management practices through a transition into an 

eco-friendly financial group and taking the lead in fulfilling its corporate social responsibility.  

ESG Performance

WOORI FINANCIAL GROUP FACT BOOK 2021ESG Ratings Upgrade

Woori Financial Group was newly listed on the DJSI (Dow Jones Sustain-

ability Indices) in the Asia Pacific Index in 2021. Also, MSCI (Morgan Stan-

ley Capital International) has upgraded its rating to AA, and KCGS (Korea 

Corporate Governance Institute) has upgraded the Group to an A rating.

AA

MSCI

A

KCGS

Financial Aid and Donations to SMEs and SOHOs Suffering 

from COVID-19 Challenges

In October 2021, Woori Financial Group donated a total of KRW 500 million 

to the Korea Federation of Micro Enterprises for a COVID-stricken SMEs 

and SOHOs support program that helps SMEs and SOHOs suffering from 

plunging sales due to the protracted pandemic and the extended period 

of social distancing. Through this initiative, Woori Financial Group selected 

about 500 SOHOs that are known for their philanthropic activities to assist 

in the promotion of the businesses through Group channels as well as the 

KRW 1 million emergency relief grant. In addition, the company donated 

KRW 7 billion to the Community Chest of Korea. This marked an increase 

of KRW 4 billion from the previous year. As such, Woori Financial Group is 

taking the lead in fulfilling its social responsibility and carrying out well-re-

spected philanthropic activities as a responsible financial institution.

Independent BOD Composition for Stronger 

ESG Practices

In January 2021, Woori Financial Group launched the Group 

ESG  Management  Council,  consisting  of  the  Chairman 

of the Holding Company and the CEOs of subsidiaries, to 

strengthen the efficient decision-making and execution of 

the Group's ESG management. In March of the same year, 

the Holding Company established an ESG Management 

Committee consisting of both standing and outside direc-

tors. In March 2022, the Annual General Meeting of Share-

holders appointed Soo-Young Song, a legal practitioner and 

ESG expert, as a new outside director and the first female 

director of the Group. She was also appointed Chair of the 

ESG Management Committee. 

ESG Performance

To ensure systematic ESG management, Woori Financial Group established an 

ESG system within the Group in 2021, including the establishment of an ESG 

Management Department, an ESG Management Committee within the Board 

of Directors, and the operation of an ESG Management Council composed 

of  subsidiaries’  CEOs.  Through  the  continuous  implementation  of  ESG 

management, such as expanding environmental management as well as social 

and financial support, the Group has obtained a high rating in domestic and 

international ESG evaluations, while also achieving the highest rating among 

Korean financial institutions in a very short period of time.

Memberships and Participations to Global Initiatives

Jan. 2021 

 CDP (Carbon Disclosure Project) and TCFD (Task Force on 

Climate-related Financial Disclosures)

Aug. 2021 

 EP (Equator Principles) and PCAF (Partnership for Carbon 

Accounting Financials) 

Sep. 2021  SBTi (Science Based Targets initiative)

Jan. 2022 

 TNFD(Task Force on Nature-related Financial Disclosures): 

first member in Korea 

Mar. 2022 

 Working Group for the Circular Economy of the UNEP FI (UN 

Environment Programme Finance Initiative) / MOU with the 

WWF (World Wide Fund for Nature) on reducing plastics 

pollution and transitioning to a circular economy

WOORI FINANCIAL GROUP FACT BOOK 2021008Group Overview

Key Statistics

Customers

SME/SOHOs

Conglomerates

Key Statistics

International Ratings

24.1

million

1.85

million

10

Out of 32 Large Enterprises

(Total number of large enterprises where
Woori Bank is the major creditor bank)

Woori 
Bank

A1

A+

A

Republic
of Korea

Aa2

AA

AA-

Moody's

S&P

Fitch

Domestic Branches

Global Network

Employees

(Woori Bank)

768

branches

24 476

countries

Network

26

Thousand Employees

Assets

Loans

Deposits

594.4

KRW trillion

(Including AUM)

332.8

KRW trillion

317.9

KRW trillion

Domestic Ratings

Woori Financial Group Inc.

AAA

AAA

AAA

NICE Investors Service

Korea Ratings Corporation

Korea Investors Service

WOORI FINANCIAL GROUP FACT BOOK 2021009Business Portfolios

Group Structure

Key Milestones

Woori Bank 

Woori Card 

Woori  Financial Capital 

Woori Investment Bank 

Woori Asset Trust 

Woori Savings Bank 

Woori Asset Management 

Woori  Financial F&I 

Woori Credit Information 

Woori Fund Service 

Woori Private Equity Asset Management 

Woori Global Asset Management 

Woori FIS 

Woori Finance Research Institute 

100%

100%

100%

58.7%

51.0%

100%

73.0%

100%

100%

100%

100%

100%

100%

100%

Korea BTL Infrastructure Fund

Woori America Bank

Woori Bank China Limited

PT Bank Woori Saudara Indonesia

AO Woori Bank (Russia)

Banco Woori Bank do Brazil S.A.

Woori Global Markets Asia Limited (Hong Kong)

Woori Bank Vietnam Limited

Woori Wealth Development Bank (Philippines)

Woori Finance Myanmar

Woori Bank Cambodia PLC

Woori Bank Europe Gmbh (Germany)

Tutu Finance-WCI Myanmar

Arden Woori Apparel 1st Private Equity Fund

Woori-Hanwha Eureka Private Equity Fund

Woori-Dino No.1 PEF

First-level Subsidiary

Second-level Subsidiary

99.88%

100%

100%

79.88%

100%

100%

100%

100%

51%

100%

100%

100%

100%

0.47%

0.80%

19.61%

14
16

(As of Mar. 2022)

Nov. 2018 

 Acquired the certificate of incorporation of financial holding com-

pany from the Financial Services Commission

Jan. 2019  Woori Financial Group is established

Feb. 2019 

Aug. 2019 

Sep. 2019 

 Woori Financial Group is listed on the Korea Exchange

 Woori Asset Management Corp. is incorporated as a subsidiary

 Woori Card Co., Ltd. and Woori Investment Bank Co., Ltd. are incor-

porated as subsidiaries

Dec. 2019 

 Woori Global Asset Management Co., Ltd. and Woori Asset Trust 

Ltd. are incorporated as subsidiaries

Dec. 2020 

Mar. 2021 

Aug. 2021 

 Acquired Aju Capital (currently, Woori Financial Capital) 

 Woori Savings Bank is incorporated as a subsidiary

 2021 Woori Financial Capital becomes fully-owned subsidiary

Jan. 2022  

 Woori Financial F&I is established

Newly incorporated subsidiaries in 2021

Woori Financial F&I

Woori Savings Bank

Incorporation

Jan. 7, 2022

Mar. 12, 2021

Ownership  Structure

100%

Woori Financial F&I is established

100%

Second-tier subsidiary 
>   First-tier subsidiary

WOORI FINANCIAL GROUP FACT BOOK 2021010Group Vision & Strategy

VISION

Innovate Today, Create Tomorrow 

Concentrating its resources and expertise as a market leader on 

innovating for today to deliver greater value to customers tomorrow

SLOGAN

The First Choice in Finance

Inheriting a legacy of being the “First Bank under the Sun,” we are determined to become the most 

trusted and respected financial institution for customers.

CORE VALUES

CUSTOMERS

Woori thinks of its 

customers and the 

community first.

TRUST

Woori builds 

EXPERTISE

Woori has the 

INNOVATION

Woori shapes

customer trust based 

expertise to lead the 

 the future through 

on its principles.

market.

innovation.

Strategies for 2022

01

02

03

04

05

06

Broadening the Foundation 
for Growth

Emerging as the No. 1 Leader 
in Digital Innovation

Fostering Key Growth Drivers

Strengthening Proactive 
Risk Management

Upgrading the Corporate Culture, 
Brand, and ESG

Enhancing Group Synergies and 
Management Efficiency

WOORI FINANCIAL GROUP FACT BOOK 2021011Corporate Governance

Governance Structure

As the company's top decision-making body, Woori Financial Group’s Board of Directors (BOD) sets the ultimate goals and 

management strategies that the holding company should pursue to grow reliably and create value in the long run. On top of 

Female Director Appointment

formulating the company's mid- and long-term management strategy, the BOD has in place a management succession plan 

At the General Shareholders’ Meeting in March 2022, Woori Financial Group appointed one female independent director, 

that stipulates the training and appointment of competent executives to promote the company's continuous development. At 

someone who is by trade a legal practitioner and ESG expert, to enhance the BOD’s gender diversity and strengthen the effi-

the same time, it strives to establish a desirable corporate culture and governance structure, including the formal and transpar-

cient governance structure to promote sustainable growth based on ESG management. 

ent director nomination and director selection procedures.

General Shareholders’ Meeting

Board of Directors (9 directors)

CEO

Board of Directors

Composition of BoD and Subcommittees

2021 Activities

(As of Mar. 2022)

Board of Directors Tenure

(As of Mar. 2022)

Committee for Recommending
Executive Officer Candidates
(All independent directors)

Strategic Planning 
Department 
(BOD Office)

 Audit Committee
(3 independent directors)

Auditor’s 
Department

Risk Management Committee 
(4 independent directors)

Risk Management 
Department

Compensation Committee 
(5 independent directors)

Committee for Recommending Subsidiary 
Representative Director Candidates
(8 directors)

Management 
Support Department

Committee for Internal 
Control Management
(4 directors)

Compliance 
Department

ESG Management Committee 
(All directors)

ESG Management 
Department

Establishment of ESG Management Committee in March 2021

Name

Status

Appointment

Sung-Tae Ro

Sang-Yong Park 

In-Sub Yoon

Chan-Hyoung Chung

Yo-Hwan Shin

Dong-Woo Chang

Soo-Young Song

Tae-Seung Son

Won-Duk Lee

Independent Director

Independent Director

Independent Director

Independent Director

Independent Director

Independent Director

Independent Director

Standing Director (CEO)

Non-standing Director

Jan. 11, 2019

Jan. 11, 2019

Jan. 27, 2022

Jan. 11, 2019

Jan. 27, 2022

Jan. 11, 2019

Mar. 25, 2022

Jan. 11, 2019

Mar. 25, 2022

Changes to the BOD Composition

 ■ Standing Director(s)    ■ Independent Director(s)    ■ Non-standing Director 

Mar. 2022

Mar. 2021

Mar. 2020

Jan. 2019 

(establishment)

(Unit: people)

1

2

2

1

1

1

6

6

1

5

7

1

WOORI FINANCIAL GROUP FACT BOOK 2021012Key Milestones

1899

• Emperor Gojong invested capital from the royal trea-
sury for the foundation of Woori Bank’s predecessor, 

Daehan Cheonil Bank

1956

• The 1st Korean Bank listed on the Korea Stock Ex-

change in 1956

1968

• The 1st Korean commercial bank to open an over-

seas network (Tokyo Branch)

2001

2019

2021~

• Woori Financial Group was re-established 

• Woori Financial Group Inc. was newly listed on Korea 

Exchange

• Acquired Tongyang Asset Management, ABL Global 

Asset Management and Kukje Asset Trust.

2020

• Addition of Woori Financial Capital and  
Woori Savings Bank into the Group

• The Beginning of the Digital Tower Era:  

• Establishing an ESG Management Committee and a 
Group ESG Management Council (March 2021)

•   Woori Savings Bank is incorporated as a subsidiary 

(March 2021)

•  Woori Financial Capital Fully Incorporated by the 

Group (August 2021)

•  Obtained final approval for its internal ratings-based 

approach (IRB) (November 2021)

• Woori Finance Group became fully privatized after 

23 years(December 2021)

Declaration of the Digital Vision and Launch of the 

•  Woori Financial F&I is established(January 2022)

Digital Innovation Committee

• Proclamation of the ESG Management Principles
• Declared support for the CDP and TCFD

• Established Woori Finance Holdings,  

The 1st Financial Holding Company in Korea

2002

• Changed name to Woori Bank and CI 

(corporate identity)

2003

•  Listed on NYSE

2014

• Acquired final approval to merge PT. Bank Woori In-

donesia with Saudara Bank

2015

•  Opened Woori Finance Myanmar, Global Network 

no. 200 (first in Korea)

2018

• Took over VisionFund Cambodia and changed name 

to WB Finance (410 global network)

WOORI FINANCIAL GROUP FACT BOOK 2021013 
  
 
 
Global Network

Total Assets

USD 35.3 billion 

(up 4.9% year on year)

Operating Profit

USD 715 million 

NPL Ratio

0.88%

Overseas  Subsidiaries 

Overseas Branches

Representative Offices

476

 Total Networks
(in 24 countries)

12

Overseas 
Subsidiaries 

14

Overseas 
Branches

8

Overseas 
Sub-branches

6

Representative 
Offices

WOORI FINANCIAL GROUP FACT BOOK 2021014Financial Highlights

2019

2020

2021

YoY Change

Corporate Governance

Growth

Total Assets including AUM

Loans in Won

Total Equity

Profitability

Net Interest Income

Non-Interest Income

Net Income1)

NIM(Bank)(%)

NIM(Group)(%)

Cost-to-Income Ratio(%)2)

ROE(%)1)

ROA(%)3)

Asset Quality

NPL Ratio(%)

Credit Cost Ratio(%)

Coverage Ratio(%)

Capital Adequacy

Common Equity Capital Ratio(%)

Tier1 Ratio(%)

BIS Total Capital Ratio

1) Net income, ROE : Based on Controlling interests
2) Cost-to-Income Ratio : Excluding ERP expense
3) ROA : Including non-controlling interests

 473.8 

 221.5 

 25.5 

 5,894 

 1,046 

 1,872 

 1.44 

 1.70 

 52.0 

 9.29 

 0.57 

 0.45 

 0.15 

 133.6 

 8.4 

9.9

 11.9 

 525.9 

 249.3 

 26.7 

 5,999 

 822 

 1,307 

 1.33 

 1.57 

 55.0 

 5.87 

 0.40 

 0.42 

 0.28 

 153.8 

 10.0 

11.8

 13.8 

 594.4 

 273.3 

 28.9 

 6,986 

 1,358 

 2,588 

 1.37 

 1.62 

 47.5 

 10.58 

 0.66 

 0.30 

 0.17 

 192.2 

 11.4 

13.3

 15.1 

(Unit: KRW trillion)

 68.5 

 24.0 

 2.2 

(Unit: KRW billion)

 987 

 536 

 1,281 

 0.04 

 0.05 

-7.5 

 4.71 

 0.26 

-0.12 

-0.11 

 38.4 

Complete Privatization (Change in KDIC Stake)

17.3%

2.0%

9.3%

KDIC 
Non-standing Director 
Resigned

2.2%

2.3%

2019

Apr. 2021

Block-Deal

Nov. 2021

9.3% Stake 

Disposal

Feb. 2022

Block-Deal

May. 2022

Block-Deal

1.3%

May. 2022

Stable Governance

(As of Mar. 2022)

IMM (5.6%)

KIS (3.8%)

Kiwoom (3.8%)

Hanwha (3.2%)

Fubon (4.0%)

Eugene PE (4.0%)

Stock Information

Stock Performance

15,000

14,000

13,000

12,000

11,000

10,000

9,000

Mar. 2021

Jun. 2021

Sep. 2021

Dec. 2021

Mar. 2022

 1.4 

1.5

 1.3 

High

Low

Year-end

(Unit: KRW)

2019

2020

2021

Mar 2022

16,000

11,750

13,700

16,100

11,100

11,600

6,320

9,730

8,800

12,600

12,800

15,350

* Woori Financial Group newly listed on the Korea Exchange in February 2019

WOORI FINANCIAL GROUP FACT BOOK 2021015Financial Highlights

Growth

Assets

(Unit: KRW in trillions)

Loan Portfolio

(Unit: KRW in trillions)

NPL Ratio

Asset Quality

■ Loans in Won    ■ Total Assets (Including AUM)

■ Large Corp.   ■ SME   ■ Retail   ■ Public & Others

594.4

2021

525.9

2020

473.8

2019

36.4

110.4

138.8

2.5

35.7

95.8

130.4

2.5

33.3

87.5

119.8

2.4

288

265

243

Credit Cost Ratio

273.3

249.3

221.5

2021

2020

2019

Profitability

Net Income

2021

2020

2019

(Unit: KRW in billion)

NIM

2,588

1,307

1,872

■ Group

■ Bank

1.70%

1.44%

1.57%

1.33%

1.62%

1.37%

Capital Adequacy

Capital Adequacy Ratio

2019

2020

2021

11.9%

13.8%

15.1%

Net Interest Income

(Unit: KRW in billion)

ROE & ROA

2021

2020

2019

1) Net income, ROE : Based on Controlling interests
2) Cost-to-Income Ratio : Excluding ERP expense
3) ROA : Including non-controlling interests

6,986

5,999

5,894

■ ROE

■ ROA

9.29%

0.57%

2019

5.87%

0.40%

2020

10.58%

0.66%

2021

■ BIS Ratio

■ Tier1 Ratio

■ CET1 Ratio

9.9%

8.4%

2019

11.8%

13.3%

10.0%

11.4%

2020

2021

0.45%

0.42%

0.30%

2019

2020

2021

0.15%

0.17%

0.28%

2019

2020

2021

WOORI FINANCIAL GROUP FACT BOOK 2021016Consolidated Financial Statements

Balance Sheet (Consolidated)

Income Statement (Consolidated)

2019

2020

2021

2019

2020

2021

(Unit: KRW in billions)

(Unit: KRW in billions)

Cash

Financial Assets

6,393

56,120

9,991

61,813

7,566 

Net Operating Revenue

69,703 

Interest Income

Loans and Other Assets at Amortized 
Cost

293,718

320,106

361,933 

Non-Interest Income

Tangible Assets

Intangible Assets

Others

Total Assets

Deposits

Borrowings

Debentures

Others

Total Liabilities

Common Stock

Hybrid Bond

Capital Surplus

Retained Earnings

Capital Adjustment

Non-Controlling Interests

Shareholders’ Equity

3,365

844

1,541

361,981

264,686

18,999

30,858

21,945

336,488

3,611

998

626

18,255

(2,249)

3,982

25,492

3,287

792

3,092

399,081

291,477

20,745

37,479

22,654

SG&A (-)

PPoP

Impairment in Credit Loss (-)

Operating Income

Non-Operating Income

Income before Corp. Tax

Corp. Tax (-)

Net Income

3,175 

785 

4,022 

447,184 

317,900 

24,755 

44,654 

31,024 

372,355

418,334 

Controlling Interest

Non-controlling Interests

3,611

1,895

626

19,268

(2,347)

3,672

26,726

3,640 

2,294 

682 

21,393 

(2,168)

3,008 

28,850 

Total Liabilities and Shareholders’ Equity

361,981

399,081

447,184 

6,940

5,894

1,046

3,766

3,174

374

2,800

(77)

2,723

685

2,038

1,872

166

6,821

5,999

822

3,956

2,865

784

2,080

(79)

2,001

486

1,515

1,307

208

8,344 

6,986 

1,358 

4,147 

4,197 

537 

3,660 

89 

3,749 

942 

2,807 

2,588 

219 

WOORI FINANCIAL GROUP FACT BOOK 202101751, Sogong-ro(203, Hoehyeon-dong 1-ga), Jung-gu, Seoul, 04632, Korea

Tel. 82+2-2125-2000  www.woorifg.com