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Aramark

armk · NYSE Industrials
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Ticker armk
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Sector Industrials
Industry Specialty Business Services
Employees 10,000+
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FY2019 Annual Report · Aramark
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2019 

ANNUAL REPORT

A MESSAGE FROM OUR CHIEF EXECUTIVE OFFICER

Dear Fellow Shareholders, 

I want to thank the Board for the opportunity to 
return to Aramark, a Company where I spent 23 years 
earlier in my career, and a Company that I have always 
greatly admired and respected. While market trends 
and dynamics have changed considerably since I was 
Global President of Aramark’s Food & Support Services, 
one constant remains—the extraordinary pride of 
the Aramark associates who passionately serve our 
valued business partners and customers every day. 
This entrepreneurial spirit is what brought me back to 
Aramark at such an exciting time in our 80+ year history.

I applaud the organization for tripling procurement 
scale, growing the portfolio, and strengthening the 
balance sheet. While still early in my time back with the 
Company, I am confident there is substantial opportunity 
to move the business forward and create significant 
value for all of our stakeholders. 

My immediate priority is to nurture a hospitality culture 
that solidifies the foundation for our accelerated growth 
strategies. This means a renewed commitment to 
engaging and supporting our diverse employee base; 
sharpening our focus on quality and innovation; and 
operating with integrity, day in and day out. 

I greatly appreciate the honor to lead this iconic 
Company and look forward to charting Aramark’s future 
success with our valued team members and partners. 

 Sincerely,  

John Zillmer

BUSINESS HIGHLIGHTS
2019 was a year of extensive progress for Aramark that included
increasing procurement scale, evolving the portfolio, and driving free cash flow to strengthen 
the balance sheet and enhance financial flexibility. The Company is well-positioned to
accelerate revenue growth, while appropriately balancing other important financial drivers. 

“We have a lot of talented people working for the Company who are committed to doing 
the right thing for our clients, customers, and fellow employees,” John Zillmer, CEO, said.
“We expect to activate targeted strategies that will support new account sales efforts and
client retention; enhanced product and service offerings; and value-added innovation and
technology. Our diverse portfolio affords us the flexibility to pursue this approach while 
simultaneously propelling business performance.”

4

Simple Spoon Food Hall

“ We have a lot of talented people  
working for the Company who are  
committed to doing the right thing  
for our clients, customers, and  
fellow employees.”

John Zillmer, CEO, Aramark

5

2019 ACE Champions (from left): Chef Richard Grab,  
Chef Stephen Aheimer, and Chef Allan Wambaa.

Welcome Good Uncle

Aramark acquired privately held Good Uncle, an
innovative, app-based, on-demand food delivery service
that brings freshly prepared, restaurant-quality meals 
to conveniently located pickup points around college
campuses. The addition of this concierge service
to the Aramark portfolio furthers the Company’s
commitment to advancing innovation through culinary-
and technology-driven solutions that better serve
customers and clients. 

As consumer dining habits evolve, we’re continually 
looking for new ways to disrupt the marketplace with
innovative services. Good Uncle strengthens our ability
to offer quality and convenience through services that
allow our college consumers to order restaurant-quality 
food and have it delivered when they want it.

Good Uncle, launched in 2016, uses centralized
production and a fleet of specially equipped vehicles
to deliver exceptional meals to the most popular spots
on and off campus. Its world-class culinary team, led by 
a Michelin-rated chef, crafts a diverse menu of healthy
and indulgent items that rotates frequently to keep the 
experience enticing.

Through a proprietary mobile app and drop-point
model, Good Uncle has quickly established itself as
a pioneer in the on-demand food delivery category
and is a favorite among upperclassmen and students
living off campus. By designating pickup locations,
Good Uncle is able to deliver to multiple customers
simultaneously, resulting in greater efficiency than
traditional delivery options.

Good Uncle will operate independently, maintaining 
its unique brand identity. The acquisition complements
Aramark’s standing as an industry leader in campus
dining, serving nearly 300 campuses across the U.S.

6

Expanding Artificial Intelligence

We can offer even more convenient and 
personalized consumer experiences with
new digital technology powered by data and
artificial intelligence. Every application we
build that is based on AI collects data, and 
that gives us insights to be smarter not only 
about our operations, but also about the needs 
and preferences of our clients and consumers. 
Mashgin technology continually learns food 
and beverage items and their prices offered
at various locations, so consumers can quickly
pay and get on their way.

Aramark has installed Mashgin technology
at more than 125 locations with 260 units
in Business Dining, Healthcare, Higher
Education, and Sports and Entertainment 
sites the Company serves. Additionally,
Aramark’s artificial intelligence and data 
platform, which we call Marko, now powers
more accurate forecasting, improved
food production and labor management, 
personalized consumer engagement, 
and other innovative data-driven services. 

This year we expanded our use of artificial 
intelligence (AI) in professional baseball, 
football, and basketball stadiums and arenas
where the Company operates, through
a partnership with Mashgin. Mashgin is a
Palo-Alto, California-based technology 
company that creates express checkout
kiosks that use computer vision to scan
multiple items without barcodes at once, 
reducing the time consumers spend waiting
in retail checkout lines.

With a commitment to engage fans and
innovate their food and beverage experience
with state-of-the-art technology, the Company 
deployed Mashgin units across its sports
portfolio as part of a new Walk Thru Bru
grab-and-go beverage market concept.

Fans are able to place the items they wish to
purchase on the Mashgin unit, where they are 
scanned simultaneously for quick payment—
significantly increasing speed of service and
allowing fans to get back to the action on
the field. (Note: Valid ID is still required to 
purchase alcoholic beverages.)

Compared to traditional portable beer
concessions, Walk Thru Bru with Mashgin 
express self-checkout has achieved up to
four times faster transaction time and up
to a 30 percent increase in sales. 

4x faster 
transaction 
time and up to 
30% increase
in sales

Mashgin Self-Checkout Station

7

New Frontline Education Program

Aramark now provides the 
opportunity for eligible hourly
associates in the U.S. to receive
full tuition coverage for college 
degrees. This opportunity is made
through the first global learning
services enterprise designed
specifically to connect prominent
employers to leading universities,
including Arizona State University.

The Aramark Frontline Education 
Program is part of a $90 million
investment the Company made
in our employees in 2019. This 
investment also included targeted
wage and benefit increases, as 
well as additional training and
development.

Our mission to enrich and nourish
lives means we have a responsibility
to help our employees achieve their
full potential and lead fulfilling lives.

Education is key to making
that happen. We are proud to 
provide this learning pathway
to our dedicated frontline team
members who want to advance 
their education and grow their 
careers.

The application process began in 
October 2019 with enrollment for
the spring 2020 semester.

Aramark employs 130,000 frontline 
employees in the U.S. who proudly 
serve the Company’s customers and
clients as chefs, cashiers, stadium
hawkers, servers, route drivers, 
custodians, and in many others
roles in schools and universities,
hospitals, sports venues, delivery
routes, and businesses of all kinds.

8

Members of the 
winning team are:

Chef Stephen Aheimer
FirstEnergy Stadium

Chef Richard Grab
Philadelphia, Baltimore, & 
Washington DC District

Chef Allan Wambaa
Oregon Convention Center

ACE Competition Winning Dish—Seared Black Bass and Sous Vide Gambas

A Culture of Culinary Excellence

The Aramark Culinary Excellence 
(ACE) Competition is a year-
long competition showcasing the 
Company’s domestic culinary
talent and menu innovation.
The competition culminates with
national finals, where the top 
three winners from each business
unit form teams to compete for
the honor of Aramark Culinary
Excellence National Champions.

During the 2019 competition,
over 100 chefs from Aramark’s
U.S. Business Dining, Healthcare 
Hospitality, Education (Higher
Education/K–12), Leisure, and 
Sports and Entertainment
divisions competed in business
sector competitions.

The team of chefs from the Sports
and Entertainment division bested
its competitors to win the inaugural
National Finals of the Aramark
Culinary Excellence Competition 
and take home the coveted
copper pot.

Fifteen Aramark chefs, comprising
five teams of three chefs from
participating U.S. lines of business,
competed in the intense day-long
culinary challenge. The competition
was held in accordance with 
American Culinary Federation 

competition standards and judged
by ACF Master and Certified
Executive Chefs at Aramark’s Global 
Headquarters in Philadelphia on
November 20, 2019.

To up the ante, in addition to
competing for bragging rights,
each culinary team competed on
behalf of an Aramark nonprofit
partner. As a result of Sports and
Entertainment winning the ACE
Championship Copper Pot,
Back on My Feet, an organization
that combats homelessness through
the power of running, community
support, and essential employment
and housing resources, received 
a $10,000 donation from the
Aramark Charitable Fund.

In the spirit of friendly competition,
all other teams earned a $5,000
donation for their nonprofit partner 
from the Aramark Charitable 
Fund. Those organizations and 
the teams they partnered with
are: Boys & Girls Clubs of America 
(Business Dining); Hope Center for
College, Community, and Justice
(Education); Alex’s Lemonade 
Stand Foundation (Healthcare 
Hospitality); and National Park
Foundation (Leisure).

9

Twisted Beet, Plant-Based Concept

The Power of Plant-Based Concepts

With more and more consumers looking for plant-based meal options,
Aramark chefs are using products such as Beyond Meat’s delicious burgers, 
sausage, crumbles, and more to expand menu selections and provide choices 
that meet individual lifestyle and dietary preferences on college campuses,
in hospitals and businesses, at K-12 schools, and in ballparks nationwide.

Aramark data indicates 60 percent of consumers want to reduce their meat
consumption, with 33 percent identifying health and 17 percent identifying
weight management as motivators. In addition to offering guests more 
choices, developing more plant-based menu options aligns with Aramark’s 
efforts to accelerate menus that lower greenhouse gas (GHG) emissions.

Aramark serves nearly 2 billion meals each year and launched a major plant-
forward initiative to elevate the role of healthy ingredients on its menus in
colleges and universities, hospital cafés, and workplace locations. The initiative
introduced innovative recipes and aligned with existing efforts to accelerate
menus that lower greenhouse gas emissions. Impact includes:

• More than 200 new plant-based recipes

• 30% of menu offerings are vegan or vegetarian

• A 5% average reduction in the amount of red meat in Aramark recipes

• More than 1,200 chefs have been trained in plant-based culinary 

innovation workshops

In addition to Beyond Meat, Aramark also partners with other forward-thinking 
companies, including JUST and Ocean Hugger Foods, to offer limited-time,
plant-based menu items at select locations.

10

Healthier Communities 

Healthy for Life 20 is our innovative health-impact
model and, in 2015, we announced a partnership with
the American Heart Association (AHA). It continues to 
break new ground by impacting the food environment,
engaging consumers, supporting communities, and
improving the health and well-being of Aramark’s own
employees and their families.

Fueled by science and research from the AHA, Aramark
chefs and menu developers pursued a variety of healthy
menu strategies over the past four years, achieving
industry-leading impact across the millions of meals
served in workplaces, hospital cafés, and college and
university dining halls. The healthy menu innovation 
work has achieved a 15 percent average reduction across 
calories, saturated fat, and sodium, while significantly 
increasing fruits, vegetables, and whole grains on menus.

Together, we designed a community engagement 
program aimed at inspiring individuals and families to 
discover, choose, and prepare healthy foods. 

Healthy for Life resources equip individuals with the 
knowledge, skills, and confidence to discover, choose, 
and prepare healthy food through hands-on experiences
and interactive evidence-based education.

These educational experiences bridge the gap 
between knowing you need to be healthier, and having 
the knowledge, skills, and confidence to be able to 
live healthier. The online hub offers science-based
educational experiences, orientation materials, recipes, 
and support resources, all free to download, 
for program leaders around the country.

Aramark chefs
and menu 
developers
pursued a
variety of
healthy menu
strategies.

11

Addressing Food Insecurity

Aramark is taking the lead in addressing food
insecurity in the Higher Education space through a
multi-year commitment to support Swipe Out Hunger. 
This national nonprofit partners with colleges and
universities to provide financially and logistically 
efficient anti-hunger programs.

Aramark is partnering with Swipe Out Hunger as a 
founding funder of its Research and Development
(R&D) Lab, which seeks to promote high-impact,
innovative solutions to address campus hunger.
Aramark’s support of the R&D Lab enables Swipe Out
Hunger to create change across campus systems. 
This will include piloting cutting-edge projects
on campuses, leveraging data and research, and 
developing advocacy strategies to catalyze public
funding for Higher Education basic needs programs.

“Swipe Out Hunger has been developing its meal 
swipe donation program since 2010 and now 
we’re looking to provide support to campuses that
complement and go beyond meal swipes,” Rachel
Sumekh, CEO and founder of Swipe Out Hunger, 
said. “Seventy-two percent of students can eat
more regularly after receiving swipes, so Aramark’s 
support allows us to go beyond that, and now provide
resources and practices for building a campus where 
all students feel they are nourished for success.”

In addition to its partnership with Swipe Out Hunger, 
Aramark supports the Hope Center for College,
Community, and Justice, based in Philadelphia, 
to drive innovative practices, evidence-based
policymaking, and effective communications.
The Hope Center conducted the most prominent
and expansive research study dedicated to food
insecurity on college campuses. Its research
showed that one in three students are facing food
insecurity nationally, and paved the way for students,
university administrators, nonprofit partners, and 
other stakeholders to engage in meaningful
dialogue around the issue.

Aramark is partnering 
with Swipe Out Hunger 
as a founding funder 
of its Research and 
Development (R&D) Lab, 
which seeks to promote
high-impact, innovative 
solutions to address 
campus hunger.

12

St. Patrick’s Cathedral, New York City

WearGuard® Eco Collection

Facilities Honor Roll

Eco-Conscious Apparel

It was an award-winning year for our facilities team,
which earned considerable recognition across energy 
and facilities engineering projects, including the
American Institute of Architects (AIA) Committee
on the Environment (COTE) Top Ten Award.

The Aramark Engineering and Asset Solutions (EAS) 
team played a significant role in securing this award
for one of our clients, St. Patrick’s Cathedral, a historic
religious monument in New York City. Aramark served
as the official commissioning agent for the Cathedral.
Our efforts focused on updating the cathedral’s
geothermal and HVAC systems and ensuring their
efficient operations.

2019 Corporate Energy Management Award
(Best in Region IV) 

2019 Institutional Energy Management Award with
our client Lewisville Independent School District (Texas)

2019 CPS Leadership Award, the Excellence in 
Facilities Management Award recognizing achievements 
for advancing the Certified Professional Supervisor
certification

We launched an exclusive new WearGuard Eco 
Collection that offers an apparel solution for customers
committed to minimizing their impact on the
environment. The eco-conscious apparel is created 
with recycled fiber blends, including traditional recycled
polyester, oyster shell polyester, and REPREVE®
performance fiber manufactured entirely from recycled 
plastic bottles.

Our customers are more environmentally conscious 
than ever before and this exciting new solution is one
way we are responding to an increasing demand for 
sustainable products.

Manufacturing recycled blends keeps waste out
of landfills, uses less water and energy to make,
and emits fewer greenhouse gases in the process. 
For example, recycled polyester requires 90 percent
less water and 85 percent less energy to produce
than polyester and reduces CO2 emissions by 50
to 60 percent.

Aramark is partnering with Unifi, Inc., a global textile
solutions provider that creates the REPREVE fiber
for clothing and other consumer products. Unifi has
transformed more than 15 billion plastic bottles into 
recycled fiber and Aramark will be using the 
moisture-wicking fabric for its exclusive apparel.

This approach supports our commitment to reduce
waste before it is generated and to make the world
a better place for our associates, clients, consumers, 
communities, and the environment.

13

Celebrating Diversity, 
Fostering a Culture of Inclusion

Our holistic approach to global diversity and inclusion is as
much a business strategy as a people strategy. Building a
culture of inclusion throughout our workplaces is not only the
right thing to do, we believe—and research shows—that having 
a diverse and inclusive organization is a competitive advantage. 

Our goal is to hire, develop, retain, and engage a workforce that 
reflects the communities we serve. We believe that diversity—
of gender, background, age, race, ethnicity, military status,
sexual orientation, perspectives, abilities, and more—is critical
to our success.

Thousands of people at Aramark belong to our Employee
Resource Groups (ERGs) to share common interests,
backgrounds, or demographic factors. Our ERGs are just one
of many ways we encourage employees to bring their whole 
selves to work. We’re consistently awarded for our efforts
around diversity and inclusion, including being named:

• Best Place to Work for LGBTQ Equality with a 
perfect score on the Human Rights Campaign 
Foundation’s Corporate Equality Index

• DiversityInc Top 50 Companies for Diversity

• Best Place to Work for Disability Inclusion by the
Disability Equality Index with a 100% top score

• Top 40 Company for Diversity by Black Enterprise

• Best Employer for Healthy Lifestyles 

by The National Business Group on Health

14

WE CARE. WE GIVE. 
WE DO.

We’re a Company of 280,000 people working all around the 
world—and we’ve made it part of our mission and promise
to give back by enriching and nourishing lives in the local
communities where we live and work.

More than 13,000 Aramark team members across the globe
volunteered their time at 400 service projects in 15 countries 
during Aramark Building Community Day (ABC Day), our annual
day of service. In 2019, Aramark joined the National Football
League’s (NFL) Huddle for 100, a volunteer campaign that
encourages fans to partner with them, the players, and teams 
to donate 100 minutes to help shape local communities for the
next 100 years. The goal is to reach 100 million minutes.

Aramark volunteers logged more than 2 million minutes in one
day—lending their time, energy, and expertise at service projects
in the United States, Canada, China, Korea, Mexico, Czech 
Republic, Germany, and the United Kingdom. Those projects
brought health and wellness education and workforce readiness 
programs to community members.

Global ABC Day projects included hosting food discovery 
experiences, revitalizing outdoor areas, transforming community
kitchens, creating healthy meal kits, and enhancing workforce 
readiness through information and hands-on training.

ABC Day supports Aramark’s Healthy for Life commitment
to improve the health of Americans, and Aramark’s Feed
Your Potential 365 public health and well-being campaign for 
promoting healthy lifestyles.  

We donate $15 million annually to organizations and causes that 
support sustainable communities for the future. Current partners 
include the American Heart Association, City Year, the Alliance 
for Strong Families and Communities, Boys & Girls Clubs of
America, Back on My Feet, Special Olympics of Pennsylvania, 
and SMART Student Health Centers.

15

16

BE WELL. DO WELL.  
OUR 2025 SUSTAINABILITY PLAN
Positively Impacting People and the Planet

Be Well. Do Well. is built around several key priorities. 

• People priorities: to engage employees, empower

healthy consumers, support local communities, and
source ethically and inclusively.

• Planet priorities: to source responsibly, operate 

efficiently, and to effectively manage food waste, 
packaging, emissions, and other activities that could
adversely impact the environment and planet.

Aramark’s people priority is to facilitate access to
opportunities that will improve the well-being of the
Company’s employees, consumers, communities, and 
people in its supply chain. Building on current work,
Aramark continues to help people develop careers and 
livelihoods; access, choose, and prepare healthy food; 
and grow communities, businesses, and local economies.

“As a top-scorer of the Disability Equality Index (DEI), 
Aramark has committed to learning and improving
inclusion efforts, ultimately driving a culture of inclusion
that extends beyond the U.S. to their global operations,
impacting thousands of people across the world,” Jill
Houghton, President and CEO, Disability:IN and publisher 
of DEI, said. “We proudly congratulate Aramark for 
advancing a welcoming workplace culture for people
with disabilities.”

With respect to the environment, Aramark is focused
on several initiatives, including climate change. The
Company is working to reduce greenhouse gas (GHG)
emissions by offering more vegan and vegetarian
meals, sourcing responsibly, operating more efficiently,
minimizing food waste, and reducing packaging. 

“It is great to see Aramark putting equal emphasis on 
people and planet,” Meghan Fay Zahniser, Executive 
Director, Association for the Advancement of
Sustainability in Higher Education (AASHE), said. 
“We applaud them for working to reduce GHG emissions,
with efforts that range from plant-based menu
options to vehicle fleet efficiencies, and for recent 
announcements, like their support of Swipe Out Hunger
and addressing food insecurity on campuses.”

The Company’s efforts, to date, have already shown
significant progress. Be Well. Do Well. reaches further in 
accelerating a positive impact on people and planet over
the next five years.

“ We proudly congratulate Aramark for  
advancing a welcoming workplace culture  
for people with disabilities.”  

Jill Houghton
President and CEO, Disability:IN
Publisher of Disability Equality Index

“ It is great to see Aramark putting equal  
emphasis on people and planet.” 

Meghan Fay Zahniser
Executive Director, Association for the Advancement of 
Sustainability in Higher Education (AASHE)

17

Aramark’s vision for the future focuses on positively
impacting people and the planet, as we serve our client
partners, employees, shareholders and other stakeholders. 
To learn more, visit www.aramark.com/sustainability 
or join the conversation, #AramarkBeWellDoWell.

BUILD LOCAL COMMUNITIES

ENGAGE EMPLOYEES

56%

OF OUR WORKFORCE  
IS FEMALE

SINCE 2018 IMPACTED OVER 

5 MILLION

FAMILIES AND CHILDREN

EMPOWER  
HEALTHY  
CONSUMERS

30%

MENUS ARE  
VEGAN OR  
VEGETARIAN
Business Dining, Healthcare  
and Higher Education

Engaging happy, safe and more  
productive employees.

Building healthier communities  
and increasing access to opportunities.

Empowering people to make  
healthier choices every day.

SOURCE ETHICALLY  
AND INCLUSIVELY

OVER 6000

SMALL AND DIVERSE SUPPLIERS

OPERATE  
EFFICIENTLY

REDUCING FUEL  

CONSUMPTION

 SOURCE  
RESPONSIBLY

100%

COD AND CANNED  
TUNA FROM  
SUSTAINABLE  
SOURCES

Partnering with small, diverse  
suppliers to drive customer satisfaction  
and local economic impact.

Minimizing the impact to people,  
animals and the environment.

Conserving water and energy  
to improve operations.

MINIMIZE FOOD WASTE

REDUCE PACKAGING

REDUCED

15M POUNDS 

OF WASTE 
SINCE 2015

STRAWS BY20%

REDUCED 
PLASTIC 

Reducing food loss and waste 50% by 2030.

Reducing single-use plastics.

18

FINANCIAL  

PERFORMANCE

ANNUAL REPORT

 
UNITED STATES SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

___________________________________________
FORM 10-K
ANNUAL REPORT PURSUANT TO SECTION 13 or 15(d) OF
THE SECURITIES EXCHANGE ACT OF 1934
___________________________________________

For the fiscal year ended September 27, 2019

Commission File Number: 001-36223

Aramark
(Exact name of registrant as specified in its charter)

Delaware
(State or other jurisdiction of
incorporation or organization)
2400 Market Street

Philadelphia, Pennsylvania
(Address of principal executive offices)

20-8236097
(I.R.S. Employer
Identification Number)

19103
(Zip Code)

(215) 238-3000
(Registrant's telephone number, including area code) 

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class

Common Stock, par value $0.01 per share

Trading Symbol(s)
ARMK

Name of Each Exchange on which Registered
New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act: None

___________________________________________

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.

Yes  

    No  

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act.

Yes  

    No  

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities 

Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and 
(2) has been subject to such filing requirements for the past 90 days.

Yes  

    No  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant 

to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that registrant was 
required to submit such files).

Yes  

    No  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting 

company or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and 
"emerging growth company" in Rule 12b-2 of the Exchange Act.

Large accelerated filer

Accelerated filer

Non-accelerated filer

Smaller reporting company

Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for 

complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.   
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  

    No  

As of March 29, 2019, the aggregate market value of the common stock of the registrant held by non-affiliates of the registrant was 

approximately $7,400.3 million.

As of November 22, 2019, the number of shares of the registrant's common stock outstanding is 249,431,095.

___________________________________________

Aramark 2019 Form 10-K

  
DOCUMENTS INCORPORATED BY REFERENCE

Portions of the definitive proxy statement to be filed with the Securities and Exchange Commission pursuant to Regulation 14A relating to the 
registrant's 2020 Annual Meeting of Stockholders, to be held on January 29, 2020, will be incorporated by reference in this Form 10-K in 
response to portions of Part III. The definitive proxy statement will be filed with the SEC not later than 120 days after the registrant's fiscal year 
ended September 27, 2019.

IV Aramark 2019 Form 10-K

TABLE OF CONTENTS

Page

PART I

PART II

Item 1.

Item 1A.

Item 1B.

Item 2.

Item 3.

Item 4.

Item 5.

Item 6.

Item 7.

Business

Risk Factors

Unresolved Staff Comments

Properties

Legal Proceedings

Mine Safety Disclosures

Market for Registrant's Common Equity, Related Stockholder Matters and 
Issuer Purchases of Equity Securities

Selected Financial Data
Management's Discussion and Analysis of Financial Condition and Results of 
Operations

Item 7A.

Quantitative and Qualitative Disclosures About Market Risk

Item 8.

Item 9.

Item 9A.

Item 9B.

Item 10.

Item 11.
Item 12.

Item 13.

Item 14.

Item 15.

Item 16.

PART III

PART IV

Financial Statements and Supplementary Data

Changes in and Disagreements With Accountants on Accounting and Financial 
Disclosure

Controls and Procedures

Other Information

Directors, Executive Officers and Corporate Governance
Executive Compensation
Security Ownership of Certain Beneficial Owners and Management and Related 
Stockholder Matters

Certain Relationships and Related Transactions, and Director Independence(cid:3)
Principal Accountant Fees and Services

Exhibits and Financial Statement Schedules

Form 10-K Summary

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25

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Aramark 2019 Form 10-K

V

Special Note About Forward-Looking Statements
This report includes "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 that reflect our 
current views as to future events and financial performance with respect to, without limitation, conditions in our industry, our operations, our 
economic performance and financial condition, including, in particular, with respect to, without limitation, anticipated effects of our adoption 
of new accounting standards, the expected impact of strategic portfolio actions, the benefits and costs of our acquisitions of each of Avendra, 
LLC ("Avendra") and AmeriPride Services, Inc. ("AmeriPride"), as well as statements regarding these companies' services and products and 
statements relating to our business and growth strategy. These statements can be identified by the fact that they do not relate strictly to 
historical or current facts. They use words such as "outlook," "aim," "anticipate," "are or remain or continue to be confident," "have 
confidence," "estimate," "expect," "will be," "will continue," "will likely result," "project," "intend," "plan," "believe," "see," "look to" and 
other words and terms of similar meaning or the negative versions of such words.

Forward-looking statements speak only as of the date made. All statements we make relating to our estimated and projected earnings, costs, 
expenditures, cash flows, growth rates, financial results and our estimated benefits and costs of our acquisitions are forward-looking 
statements. In addition, we, through our senior management, from time to time make forward-looking public statements concerning our 
expected future operations and performance and other developments. These forward-looking statements are subject to risks and uncertainties 
that may change at any time, and, therefore, our actual results may differ materially from those that we expected. We derive many of our 
forward-looking statements from our operating budgets and forecasts, which are based upon many detailed assumptions. While we believe 
that our assumptions are reasonable, we caution that it is very difficult to predict the impact of known factors, and, of course, it is impossible 
for us to anticipate all factors that could affect our actual results. All subsequent written and oral forward-looking statements attributable to us, 
or persons acting on our behalf, are expressly qualified in their entirety by the cautionary statements. Some of the factors that we believe 
could affect our results or the costs and benefits of the acquisitions include without limitation: unfavorable economic conditions; natural 
disasters, global calamities, sports strikes and other adverse incidents; the failure to retain current clients, renew existing client contracts and 
obtain new client contracts; a determination by clients to reduce their outsourcing or use of preferred vendors; competition in our industries; 
increased operating costs and obstacles to cost recovery due to the pricing and cancellation terms of our food and support services contracts; 
the inability to achieve cost savings through our cost reduction efforts; our expansion strategy; our ability to successfully integrate the 
businesses of Avendra and AmeriPride and costs and timing related thereto; the risk of unanticipated restructuring costs or assumption of 
undisclosed liabilities; the risk that we are unable to achieve the anticipated benefits (including tax benefits) and synergies of the acquisition 
of AmeriPride and Avendra including whether the transactions will be accretive and within the expected timeframes; the availability of 
sufficient cash to repay certain indebtedness and our decision to utilize the cash for that purpose; the disruption of the transactions to each of 
Avendra and AmeriPride and their respective managements; the effect of the transactions on each of Avendra's and AmeriPride's ability to 
retain and hire key personnel and maintain relationships with customers, suppliers and other third parties the failure to maintain food safety 
throughout our supply chain, food-borne illness concerns and claims of illness or injury; governmental regulations including those relating to 
food and beverages, the environment, wage and hour and government contracting; liability associated with noncompliance with applicable 
law or other governmental regulations; new interpretations of or changes in the enforcement of the government regulatory framework; 
currency risks and other risks associated with international operations, including Foreign Corrupt Practices Act, U.K. Bribery Act and other 
anti-corruption law compliance; continued or further unionization of our workforce; liability resulting from our participation in multiemployer 
defined benefit pension plans; risks associated with suppliers from whom our products are sourced; disruptions to our relationship with, or to 
the business of, our primary distributor; the inability to hire and retain sufficient qualified personnel or increases in labor costs; healthcare 
reform legislation; the contract intensive nature of our business, which may lead to client disputes; seasonality; disruptions in the availability 
of our computer systems or privacy breaches; failure to maintain effective internal controls; our leverage; the inability to generate sufficient 
cash to service all of our indebtedness; debt agreements that limit our flexibility in operating our business; our ability to attract new or 
maintain existing customer and supplier relationships at reasonable cost, our ability to retain key personnel and other factors set forth under 
the headings Item 1A "Risk Factors," Item 3 "Legal Proceedings" and Item 7 "Management's Discussion and Analysis of Financial Condition 
and Results of Operations" and other sections of this Annual Report on Form 10-K, as such factors may be updated from time to time in our 
other periodic filings with the SEC, which are accessible on the SEC's website at www.sec.gov and which may be obtained by contacting 
Aramark's investor relations department via its website www.aramark.com. Accordingly, there are or will be important factors that could 
cause actual outcomes or results to differ materially from those indicated in these statements. These factors should not be construed as 
exhaustive and should be read in conjunction with the other cautionary statements that are included in this report and in our other filings with 
the SEC. As a result of these risks and uncertainties, readers are cautioned not to place undue reliance on any forward-looking statements 
included herein or that may be made elsewhere from time to time by, or on behalf of, us. We undertake no obligation to publicly update or 
review any forward-looking statement, whether as a result of new information, future developments, changes in our expectations, or 
otherwise, except as required by law.

VI Aramark 2019 Form 10-K

Item 1.  

Business

Overview

PART I

Aramark (the “Company,” “we” or “us”) is a leading global provider of food, facilities and uniform services to education, 
healthcare, business & industry, and sports, leisure & corrections clients. Our core market is the United States, which is 
supplemented by an additional 18-country footprint. Based on total revenue in fiscal 2019, we hold the #2 position in North 
America in food, facilities and uniform services. Internationally, we hold a top 3 position in food and facilities services based 
on total revenue in fiscal 2019 in most countries in which we have significant operations. Our approximately 283,500 
employees partner with thousands of education, healthcare, business and sports, leisure & corrections clients to serve millions 
of consumers including students, patients, employees, sports fans and guests worldwide. 

We operate our business in three reportable segments that share many of the same operating characteristics: Food and Support 
Services United States ("FSS United States"), Food and Support Services International ("FSS International") and Uniform and 
Career Apparel ("Uniform"). The following chart shows a breakdown of our revenue and operating income by our reportable 
segments:

Reportable Segments:

FY 2019 Revenue(a):
FY 2019 Operating Income(a):
Services:

Sectors:

FSS United States

FSS International

Uniform

$

$

9,898.6

716.8

$

$

3,742.9

142.7

Food, hospitality and facilities

Food, hospitality and facilities

Business & industry, sports,
leisure & corrections,
education, healthcare and
facilities and other

Business & industry, sports,
leisure & corrections,
education, healthcare and
facilities and other

$

2,585.8

$

191.3
Rental, sale and maintenance of
uniform apparel and other items

Business, public institutions,
manufacturing, transportation
and service industries

(a) Dollars in millions. Operating income excludes $159.6 million related to corporate expenses.

In fiscal 2019, we generated $16.2 billion of revenue, $891.2 million of operating income and $448.5 million of net income.

Our History

Since our founding in 1959, we have broadened our service offerings and expanded our client base through a combination of 
organic growth and acquisitions, with the goal of further developing our food, facilities and uniform capabilities, as well as 
growing our international presence. In 1984, we completed a management buyout, after which our management and employees 
increased their Company ownership to approximately 90% of our equity capital leading up to our December 2001 public 
offering. On January 26, 2007, we delisted from the NYSE in conjunction with a going-private transaction executed with 
investment funds affiliated with Goldman Sachs Capital Partners, CCMP Capital Advisors, J.P. Morgan Partners, Thomas H. 
Lee Partners, L.P. and Warburg Pincus LLC as well as approximately 250 senior management personnel.
On December 17, 2013, we completed an initial public offering of 41,687,500 shares of our common stock, including 
13,687,500 shares of common stock sold by our selling stockholders. 
Recent Developments

CEO and Governance Matters

On August 25, 2019, Eric Foss stepped down from his role as our Chairman, President and Chief Executive Officer. On October 
6, 2019, we appointed John Zillmer as our Chief Executive Officer. Mr. Zillmer also joined the Board on that date. 

Also, on October 6, 2019, we entered into a Stewardship Framework Agreement (the “Stewardship Framework Agreement”) 
with MR BridgeStone Advisor LLC (“Mantle Ridge”), on behalf of itself and its affiliated funds (such funds, together with 
Mantle Ridge, collectively, the “Mantle Ridge Group”). The Mantle Ridge Group has a combined beneficial ownership interest 
in approximately 9.7% of our outstanding common stock as of November 22, 2019 and an additional economic interest of 

Aramark 2019 Form 10-K

1

approximately 10%. The Stewardship Framework Agreement contains a number of provisions relating to our governance, 
including the composition of the Board.
Avendra, LLC ("Avendra") Acquisition

On December 11, 2017, we completed the acquisition of Avendra, a leading hospitality procurement services provider in North 
America that manages purchasing spend for over 650 companies at more than 8,500 locations. Avendra, headquartered in 
Rockville, Maryland, was founded in 2001 by five hospitality organizations: Marriott, Hyatt, Fairmont Hotels, ClubCorp and 
IHG. The acquisition of Avendra significantly expanded our capabilities and client reach in the procurement services area.

The total consideration paid for Avendra was $1,386.4 million, partially offset by $87.3 million of cash and restricted 
investments acquired. Avendra's financial results since acquisition are included within the FSS United States reporting segment.
AmeriPride Services, Inc. ("AmeriPride") Acquisition

On January 19, 2018, we completed the acquisition of AmeriPride, a uniform and linen rental and supply company 
headquartered in Minneapolis with 6,000 employees and serving 150,000 customers in the U.S. and Canada. The acquisition of 
AmeriPride added scale and capabilities to our uniforms business in the U.S. while immediately establishing Aramark as a 
leading uniform services provider in Canada, where our existing operations were very limited.

The total consideration paid for AmeriPride was $995.4 million, partially offset by $84.9 million of cash acquired. AmeriPride's 
financial results since acquisition are included within the Uniform segment.

Food and Support Services

Our Food and Support Services segments manage a number of interrelated services-including food, hospitality, procurement  
and facility services-for school districts, colleges & universities, healthcare facilities, businesses, sports, entertainment & 
recreational venues, conference & convention centers, national & state parks and correctional institutions. 

We are the exclusive provider of food and beverage services at most of the locations we serve and are responsible for hiring, 
training and supervising the majority of the food service personnel in addition to ordering, receiving, preparing and serving 
food and beverage items sold at those facilities. Our facilities services capabilities are broad, and include plant operations and 
maintenance, custodial/housekeeping, energy management, grounds keeping, and capital project management. In governmental, 
business, educational and healthcare facilities (for example, offices and industrial plants, schools and universities and 
hospitals), our clients provide us with a captive client base through their on-site employees, students and patients. At sports, 
entertainment and recreational facilities, our clients attract patrons to their site, usually for specific events such as sporting 
events and conventions.

We manage our FSS business in two geographic reportable segments split between our United States and International 
operations. In fiscal 2019, our FSS United States segment generated $9,898.6 million in revenue, or 61% of our total revenue, 
and our FSS International segment generated $3,742.9 million in revenue, or 23% of our total revenue. No individual client 
represents more than 2% of our total revenue, other than, collectively, a number of U.S. government agencies.

Clients and Services

Our Food and Support Services segments serve a number of sectors across 19 countries around the world. Our Food and 
Support Services operations focus on serving clients in five principal sectors: Education, Healthcare, Business & Industry, 
Sports, Leisure & Corrections and Facilities & Other.

Education. Within the Education sector we serve Higher Education and K-12 clients. We deliver a wide range of food and food-
related services, as well as procurement services, at more than 1,500 colleges, universities, school systems & districts and 
private schools. We offer our education clients a single source provider for food-related managed service solutions, including 
dining, catering, food service management and convenience-oriented retail operations.

Healthcare. We provide a wide range of non-clinical food and food-related support services to approximately 250 healthcare 
clients and more than 450 facilities across our global footprint. Our food and food-related services include patient food and 
nutrition, retail food and procurement services.

Business & Industry. We provide a comprehensive range of business dining services, including on-site restaurants, catering, 
convenience stores and executive dining.

We also provide beverage and vending services to business & industry clients at thousands of locations. Our service and 
product offerings include a full range of coffee offerings, “grab and go” food operations, convenience stores, micromarkets and 
a proprietary drinking water filtration system.

Sports, Leisure & Corrections. We administer concessions, banquet and catering services, retail services and merchandise sales, 
recreational and lodging services and facility management services at sports, entertainment and recreational facilities. We serve 
145 professional (including minor league affiliates) and college sports teams, including 30 teams in Major League Baseball, the 

2 Aramark 2019 Form 10-K

National Basketball Association, the National Football League and the National Hockey League. We also serve convention and 
civic centers, national and state parks and other resort operations, plus other popular tourist attractions in the United States. 
Additionally, we provide correctional food services, operate commissaries, laundry facilities and property rooms and provide 
food and facilities management services for parks.

Facilities & Other.  We provide a variety of support services to approximately 550 facilities clients and more than 1,000 
facilities. These services include the management of housekeeping, plant operations and maintenance, energy management, 
custodial, groundskeeping, landscaping, transportation, capital program management and payment services, and other facility 
consulting services relating to building operations. We also provide procurement services for a number of clients in a variety of 
industries.

Our FSS International segment provides a similar range of services as those provided to our FSS United States segment clients 
and operates in all of our sectors. We have operations in 18 countries outside the United States. Our largest international 
operations are in Canada, Chile, China, Germany, Ireland and the United Kingdom, and in a majority of these countries we are 
one of the leading food and/or facilities service providers. We also have a strong presence in Japan through our 50% ownership 
of AIM Services Co., Ltd., which is a leader in providing outsourced food services in Japan. In addition to the core Business & 
Industry sector, our FSS International segment serves many sports stadiums across Europe, and numerous educational 
institutions, healthcare institutions and convention centers globally. There are particular risks attendant with our international 
operations. Please see Item 1A. “Risk Factors.”

Purchasing

We negotiate the pricing and other terms for the majority of our purchases of food and related products in the United States and 
Canada directly with national manufacturers. We purchase these products and other items through Sysco Corporation and other 
distributors. We have a master distribution agreement with Sysco that covers a significant amount of our purchases of these 
products and items in the United States and another distribution agreement with Sysco that covers our purchases of these 
products in Canada. Our distributors are responsible for tracking our orders and delivering products to our specific locations. 
Due to our ability to negotiate favorable terms with our suppliers, we earn vendor consideration, including discounts, rebates 
and other applicable credits. See “Types of Contracts” below. Our location managers also purchase a number of items, 
including bread, dairy products and alcoholic beverages from local suppliers, and we purchase certain items directly from 
manufacturers.

Our relationship with Sysco is important to our operations—we have had distribution agreements in place for more than 30 
years. In fiscal 2019, Sysco distributed approximately 48% of our food and non-food products in the United States and Canada, 
and we believe that we are one of their largest clients. However, we believe that the products acquired through Sysco can, in 
significant cases, be purchased through other sources and that termination of our relationship with them or any disruption of 
their business would cause only short-term disruptions to our operations.

Our agreements with our distributors are generally for an indefinite term, subject to termination by either party after a notice 
period, which is generally 60 to 120 days. The pricing and other financial terms of these agreements are renegotiated 
periodically. Our current agreement with Sysco is terminable by either party with 180 days notice.

In the rest of our international segment, our approach to purchasing is substantially similar. On a country-by-country basis, we 
negotiate pricing and other terms for a majority of our purchases of food and related products with manufacturers operating in 
the applicable country, and we purchase these products and other items through distributors in that country. Due to our ability to 
negotiate favorable terms with our suppliers, we receive vendor consideration, including rebates, allowances and volume 
discounts. See “Types of Contracts” below. As in the United States and Canada, our location managers also purchase a number 
of items, including bread, dairy products and alcoholic beverages from local suppliers, and we purchase certain items directly 
from manufacturers. Our agreements with our distributors are subject to termination by either party after a notice period, which 
is generally 60 days. The pricing and other financial terms of these agreements are renegotiated periodically.

Our relationship with distributors in the countries outside the United States and Canada is important to our operations, but from 
an overall volume standpoint, no distributor outside the United States and Canada distributes a significant volume of products. 
We believe that products we acquire from our distributors in countries outside the United States and Canada can, in significant 
cases, be purchased from other sources, and that the termination of our relationships with our distributors outside the United 
States and Canada, or the disruption of their business operations, would cause only short-term disruption to our operations.

Sales and Marketing

We maintain selling and marketing excellence by focusing on optimizing resource allocation and deployment. We aim to sell 
our services to our clients in the same way, regardless of the sector in which such client is located. We have developed 
consistent tools and training that are used across all of our businesses to train our employees on this selling process. Our 
business development functions are aligned directly with the sectors and services in which we have leadership positions, and we 

Aramark 2019 Form 10-K

3

combine our targeted business development strategies with our strong client relationships to deliver differentiated and 
innovative solutions. We target our business development by aligning our sales efforts directly with the sectors and services in 
which we operate. We identify individuals at various levels in our organization to match up with individuals in a variety of roles 
at both existing and potential clients. We believe that these connections throughout various levels within the client organization 
allow us to develop strong relationships with the client and gain a better understanding of the clients' requirements. Based on 
the knowledge of the clients' requirements and the sector, our goal is to develop solutions for the client that are unique and that 
help to differentiate us from our competitors.

Types of Contracts

We use contracts with our customers that allow us to manage our potential upside and downside risk in connection with our 
various business interactions. Our contracts may require that consent be obtained in order to raise prices on the food, beverages 
and merchandise we sell within a particular facility. The contracts that we enter into vary in length. Contracts generally are for 
fixed terms, many of which are in excess of one year. Contracts for education and sports and leisure services typically require 
larger capital investments, but have correspondingly longer and fixed terms, usually from five to fifteen years.

When we enter into new contracts, or extend or renew existing contracts, particularly those for stadiums, arenas, convention 
centers, colleges and universities and business dining accounts, we are sometimes contractually required to make some form of 
up-front or future investment, which often includes capital expenditures to help finance improvement or renovation, typically to 
the food and beverage facilities of the venue from which we operate. Contractually required capital expenditures typically take 
the form of investments in leasehold improvements, equipment and/or grants to clients. At the end of the contract term or upon 
its earlier termination, assets such as equipment and leasehold improvements typically become the property of the client, but 
generally the client must reimburse us for any undepreciated or unamortized capital investments.

Food and Support Services contracts are generally obtained and renewed either through a competitive process or on a 
negotiated basis, although contracts in the public sector, including school districts and correctional clients, are frequently 
awarded on a competitive bid basis, as required by applicable law. Contracts in the private sector may be entered into without a 
formal bid process, but we and other companies will often compete in the process leading up to the award or the completion of 
contract negotiations. Typically, after the award, final contract terms are negotiated and agreed upon.

We use two general contract types in our Food and Support Services segments: profit and loss contracts and client interest 
contracts. These contracts differ in their provision for the amount of financial risk that we bear and, accordingly, the potential 
compensation, profits or fees we may receive. Payments made to clients and management fees, if any, may vary significantly 
among contracts based upon various factors, including the type of facility involved, the term of the contract, the services we 
provide and the amount of capital we invest.

Profit and Loss Contracts. Under profit and loss contracts, we receive all of the revenue from, and bear all of the expenses of, 
the provision of our services at a client location. Expenses under profit and loss contracts sometimes include payments made to 
the client, typically calculated as a fixed or variable percentage of various categories of revenue, and, in some cases, require 
minimum guaranteed payments. We benefit from greater upside potential with a profit and loss contract, although we do 
consequently bear greater downside risk than with a client interest contract. For fiscal 2019, approximately two-thirds of our 
Food and Support Services revenue was derived from profit and loss contracts.

Client Interest Contracts. Client interest contracts include management fee contracts, under which our clients reimburse our 
operating costs and pay us a management fee, which may be calculated as a fixed dollar amount or a percentage of revenue or 
operating costs. Some management fee contracts entitle us to receive incentive fees based upon our performance under the 
contract, as measured by factors such as revenue, operating costs and client satisfaction surveys. Client interest contracts also 
include limited profit and loss contracts, under which we receive a percentage of any profits earned from the provision of our 
services at the facility and we generally receive no payments if there are losses. As discussed above under “Purchasing,” we 
earn vendor consideration, including discounts, rebates and other applicable credits that we typically retain except in those 
cases where the contract and/or applicable law requires us to credit these to our clients. For our client interest contracts, both 
our upside potential and downside risk are reduced compared to our profit and loss contracts. For fiscal 2019, approximately 
one-third of our Food and Support Services revenue was derived from client interest contracts.

Competition

There is significant competition in the Food and Support Services business from local, regional, national and international 
companies, as well as from the businesses, healthcare institutions, colleges and universities, correctional facilities, school 
districts and public assembly facilities that decide to provide these services themselves. Institutions may decide to operate their 
own services or outsource to one of our competitors following the expiration or termination of contracts with us. Clients do not 
necessarily choose the lowest cost provider, and tend to place a premium on the total value proposition offered. In our FSS 
United States segment, our external competitors include other multi-regional food and support service providers, such as 

4 Aramark 2019 Form 10-K

Compass Group plc, Delaware North Companies Inc. and Sodexo SA. Internationally, our external food service and support 
service competitors include Compass Group plc, Elior SA, International Service System A/S and Sodexo SA. We also face 
competition from many regional and local service providers.

We believe that the following competitive factors are the principal drivers of our success:

•

•

•

•

•

•

Seasonality

quality and breadth of services and management talent;

innovation;

reputation within the industry;

pricing;

financial strength and stability; and

purchasing scale.

Our revenue and operating results have varied, and we expect them to continue to vary, from quarter to quarter as a result of 
different factors. Within our FSS United States segment, historically there has been a lower level of activity during our first and 
second fiscal quarters in operations that provide services to sports and leisure clients. This lower level of activity historically 
has been partially offset during our first and second fiscal quarters by the increased activity in our educational operations. 
Conversely, historically there has been a significant increase in the provision of services to sports and leisure clients during our 
third and fourth fiscal quarters, which is partially offset by the effect of summer recess at colleges, universities and schools.

Uniform

Our Uniform segment provides a full service employee uniform solution, including design, sourcing and manufacturing, 
delivery, cleaning and maintenance on a contract basis. We directly market personalized uniforms and accessories, provide 
managed restroom services and rent uniforms, work clothing, outerwear, particulate-free garments and non-garment items and 
related services, including mats, shop towels and first aid supplies, to clients in a wide range of industries in the United States, 
Puerto Rico, Canada and through a joint venture in Japan, including the manufacturing, transportation, construction, restaurant 
and hotel, healthcare and pharmaceutical industries.We hold the #2 position in the North America uniform services market. We 
operate approximately 4,000 routes, giving us a broad reach to service our clients' needs.

Clients use our uniforms to meet a variety of needs, including:

•

•

•

•

establishing corporate identity and brand awareness;

projecting a professional image:

protecting workers—work clothes can help protect workers from difficult environments such as heavy soils, heat,
flame or chemicals; and

protecting products—uniforms can help protect products against contamination in the food, pharmaceutical,
electronics, health care and automotive industries.

In fiscal 2019, our Uniform segment generated $2,585.8 million in revenue, or 16% of our total revenue.

Clients and Services

We serve businesses of all sizes in many different industries. We have a diverse client base from approximately 374 service 
locations and distribution centers across North America. None of our clients individually represents a material portion of our 
revenue. We typically visit our clients' sites weekly, delivering clean, finished uniforms and, at the same time, removing the 
soiled uniforms or other items for cleaning, repair or replacement. We also offer products for direct sale.

Our cleanroom service offers advanced static dissipative garments, barrier apparel, sterile garments and cleanroom application 
accessories for clients with contamination-free operations in the technology, healthcare and pharmaceutical industries.

We conduct our direct marketing business through three primary brands - WearGuard, Crest and Aramark. We design, source or 
manufacture and distribute distinctive image apparel to workers in a wide variety of industries through the internet at 
www.shoparamark.com, dedicated sales representatives and telemarketing sales channels. We customize and embroider 
personalized uniforms and logos for clients through an extensive computer assisted design center and distribute work clothing, 
outerwear, business casual apparel and footwear throughout the United States, Puerto Rico and Canada.

Aramark 2019 Form 10-K

5

Operations

We operate our uniform rental business as a network of 136 laundry plants and 238 satellite plants, depots, distribution centers 
and manufacturing plants supporting approximately 4,000 pick-up and delivery routes. We operate a fleet of service vehicles 
that pick up and deliver uniforms for cleaning and maintenance. We conduct our direct marketing activities principally from our 
facilities in Salem, Virginia; Norwell and Rockland, Massachusetts; and Reno, Nevada. We market our own brands of apparel 
and offer a variety of customized personalization options such as embroidery and logos. We also source uniforms and other 
products to our specifications from a number of domestic and international suppliers and also manufacture a significant portion 
of our uniform requirements. We purchase uniform and textile products as well as equipment and supplies from domestic and 
international suppliers. The loss of any one supplier would not have a significant impact on us. We operate cutting and sewing 
plants in Mexico, which satisfy a substantial amount of our standard uniform inventory needs.

Sales and Marketing

Our sales representatives and route sales drivers are responsible for selling our services to current and potential clients and 
developing new accounts through the use of an extensive, proprietary database of pre-screened and qualified business 
prospects. We build our brand identity through local advertising, promotional initiatives and through our distinctive service 
vehicles. Our clients frequently come to us through client referrals, either from our uniform rental business or from our other 
service sectors. Our customer service representatives generally interact on a weekly basis with their clients, while our support 
personnel are charged with expeditiously handling client requirements regarding the outfitting of new client employees and 
other customer service needs.

Types of Contracts

We typically serve our rental clients under written service contracts for an initial term of three to five years. While clients are 
not required to make an up-front investment for their uniforms, in the case of nonstandard uniforms and certain specialty 
programs, clients typically agree to reimburse us for our costs if they terminate their agreement early. With the exception of 
certain governmental bid business, most of our direct marketing business is conducted under invoice arrangement with repeat 
clients.

Competition

Although the United States rental industry has experienced some consolidation, there is significant competition in all the areas 
that we serve, and such competition varies across geographies. Although many competitors are smaller local and regional firms, 
we also face competition from other large national firms such as Cintas Corporation and UniFirst Corporation. We believe that 
the primary competitive factors that affect our operations are quality, service, design, consistency of product, distribution 
capability, particularly for large multi-location clients, and price. We believe that our ability to compete effectively is enhanced 
by the quality and breadth of our product line as well as our nationwide reach.

Employees of Aramark

As of September 27, 2019, we had a total of approximately 283,500 employees, including seasonal employees, consisting of 
approximately 183,300 full-time and approximately 100,200 part-time employees. The number of part-time employees varies 
significantly from time to time during the year due to seasonal and other operating requirements. We generally experience our 
highest level of employment during the fourth fiscal quarter. The approximate number of employees by segment is as follows: 
FSS United States: 147,050; FSS International: 118,600; Uniform: 17,200. In addition, the Aramark corporate staff is 
approximately 650 employees. Approximately 43,000 employees in the United States are covered by collective bargaining 
agreements. We have not experienced any material interruptions of operations due to disputes with our employees and consider 
our relations with our employees to be satisfactory.

Governmental Regulation

Our business is subject to various federal, state, international, national, provincial and local laws and regulations, in areas such 
as environmental, labor, employment, immigration, privacy and data security, tax codes, health and safety laws and liquor 
licensing and dram shop matters. In addition, our facilities and products are subject to periodic inspection by federal, state, local 
and international authorities. We have established, and periodically update, various internal controls and procedures designed to 
maintain compliance with these laws and regulations. Our compliance programs are subject to legislative changes, or changes 
in regulatory interpretation, implementation or enforcement. From time to time both federal and state government agencies 
have conducted audits of certain of our practices as part of routine investigations of providers of services under government 
contracts, or otherwise. Like others in our business, we receive requests for information from governmental agencies in 
connection with these audits. If we fail to comply with applicable laws, we may be subject to investigations, criminal sanctions 
or civil remedies, including fines, penalties, damages, reimbursement, injunctions, seizures, disgorgements, debarments from 
government contracts or loss of liquor licenses.

6 Aramark 2019 Form 10-K

Our operations are subject to various laws and regulations, including, but not limited to, those governing:

•

•

alcohol licensing and service;

collection of sales and other taxes;

• minimum wage, overtime, classification, wage payment and employment discrimination;

•

•

•

•

•

•

•

•

immigration;

governmentally funded entitlement programs and cost and accounting principles;

false claims, whistleblowers and consumer protection;

environmental protection;

food safety, sanitation, labeling and human health and safety;

customs and import and export controls;

the Foreign Corrupt Practices Act, the U.K. Bribery Act and other anti-corruption laws;

antitrust, competition, procurement and lobbying;

• minority, women and disadvantaged business enterprise statutes;

• motor carrier safety; and

•

privacy and data security.

The laws and regulations relating to each of our food and support services segments are numerous and complex. There are a 
variety of laws and regulations at various governmental levels relating to the handling, preparation, transportation and serving 
of food, including in some cases requirements relating to the temperature of food, the cleanliness of food production facilities, 
and the hygiene of food-handling personnel, which are enforced primarily at the local public health department level. While we 
attempt to comply with applicable laws and regulations, there can be no assurance that we are in full compliance at all times 
with all of the applicable laws and regulations or that we will be able to comply with any future laws and regulations. 
Furthermore, legislation and regulatory attention to food safety is very high. Additional or amended regulations in this area may 
significantly increase the cost of compliance or expose us to liability.

In addition, various government agencies impose nutritional guidelines and other requirements on us at certain of the 
healthcare, education and corrections facilities we serve. We may also be subject to laws and regulations that limit or restrict the 
use of trans fats in the food we serve or other requirements relating to ingredient or nutrient labeling. There can be no assurance 
that legislation, or changes in regulatory implementation or interpretation of government regulations, would not limit our 
activities in the future or significantly increase the cost of regulatory compliance.

Because we serve alcoholic beverages at many sports, entertainment and recreational facilities, including convention centers 
and national and state parks, we also hold liquor licenses incidental to our food service operations and are subject to the liquor 
license requirements of the jurisdictions in which we hold a liquor license. As of September 27, 2019, our subsidiaries held 
liquor licenses in 42 states and additionally the District of Columbia, 5 Canadian provinces and certain other countries. 
Typically, liquor licenses must be renewed annually and may be revoked or suspended for cause at any time. Alcoholic 
beverage control regulations relate to numerous aspects of our operations, including minimum age of patrons and employees, 
hours of operation, advertising, wholesale purchasing, inventory control and handling, and storage, dispensing and service of 
alcoholic beverages. We have not encountered any material problems relating to liquor licenses to date. The failure to receive or 
retain a liquor license in a particular location could adversely affect our ability to obtain such a license elsewhere. Some of our 
contracts require us to pay liquidated damages during any period in which the liquor license for the facility is suspended as a 
result of our actions, and most contracts are subject to termination if the liquor license for the facility is lost as a result of our 
actions. Our service of alcoholic beverages is also subject to alcoholic beverage service laws, commonly called dram shop 
statutes. Dram shop statutes generally prohibit serving alcoholic beverages to certain persons such as minors or visibly 
intoxicated persons. If we violate dram shop laws, we may be liable to the patron and/or to third parties for the acts of the 
visibly intoxicated patron. We sponsor regular training programs designed to minimize the likelihood of such a situation and to 
take advantage of certain safe harbors and affirmative defenses enacted for the benefit of alcoholic beverage service providers. 
However, we cannot guarantee that intoxicated or minor patrons will not be served or that liability for their acts will not be 
imposed on us.

Our uniform rental business and our food and support service business are subject to various environmental protection laws and 
regulations, including the U.S. Federal Clean Water Act, Clean Air Act, Resource Conservation and Recovery Act, 
Comprehensive Environmental Response, Compensation, and Liability Act and similar local, state, federal and international 

Aramark 2019 Form 10-K

7

laws and regulations governing the use, management, shipping and disposal of chemicals and hazardous materials. In particular, 
industrial laundries use certain detergents and cleaning chemicals to launder garments and other merchandise. The residues 
from such detergents and chemicals and residues from soiled garments and other merchandise laundered at our facilities may 
result in potential discharges to air and to water (through sanitary sewer systems and publicly owned treatment works) and may 
be contained in waste generated by our wastewater treatment systems. Our industrial laundries are subject to certain volume and 
chemical air and water pollution discharge limits, monitoring, permitting and recordkeeping requirements. We own or operate 
aboveground and underground storage tank systems at some locations to store petroleum products for use in our or our clients' 
operations. Certain of these storage tank systems also are subject to performance standards, periodic monitoring and 
recordkeeping requirements. We also may use and manage chemicals and hazardous materials in our operations from time to 
time. We are mindful of the environmental concerns surrounding the use, management, shipping and disposal of these 
chemicals and hazardous materials, and have taken and continue to take measures to comply with environmental protection 
laws and regulations. Given the regulated nature of some of our operations, we could face penalties and fines for non-
compliance. In the past, we have settled, or contributed to the settlement of, actions or claims relating to the management of 
underground storage tanks and the handling and disposal of chemicals or hazardous materials, either on or off-site. We may, in 
the future, be required to expend material amounts to rectify the consequences of any such events. Under environmental laws, 
we may be liable for the costs of removal or remediation of certain hazardous materials located on or in or migrating from our 
owned or leased property or our clients' properties, as well as related costs of investigation and property damage. Such laws 
may impose liability without regard to our fault, knowledge or responsibility for the presence of such hazardous substances. We 
may not know whether our clients' properties or our acquired or leased properties have been operated in compliance with 
environmental laws and regulations or that our future uses or conditions will not result in the imposition of liability upon us 
under such laws or expose us to third-party actions such as tort suits.

As of September 27, 2019, we do not anticipate any expenditures for environmental remediation that would have a material 
effect on our financial condition.

Intellectual Property

We have the patents, trademarks, trade names and licenses that are necessary for the operation of our business. Other than the 
Aramark brand, which includes our corporate starperson logo design, the Aramark word mark (our name) and the Avendra 
brand, we do not consider our patents, trademarks, trade names and licenses to be material to the operation of our business.

Available Information

We file annual, quarterly and current reports and other information with the Securities and Exchange Commission (the “SEC”). 
These filings are available to the public over the Internet at the SEC's web site at http://www.sec.gov.

Our principal Internet address is www.aramark.com. We make available free of charge on www.aramark.com our annual, 
quarterly and current reports, and amendments to those reports, as soon as reasonably practicable after we electronically file 
such material with, or furnish it to, the SEC.

Our Business Conduct Policy includes a code of ethics for our principal executive officer, our principal financial officer and our 
principal accounting officer and applies to all of our employees and non-employee directors. Our Business Conduct Policy is 
available on the Investor Relations section of our website at www.aramark.com and is available in print to any person who 
requests it by writing or telephoning us at the address or telephone number set forth below.

You may request a copy of our SEC filings (excluding exhibits) and our Business Conduct Policy at no cost by writing or 
telephoning us at the following address or telephone number:

Aramark

2400 Market Street

Philadelphia, PA 19103

Attention: Corporate Secretary

Telephone: (215) 238-3000

The references to our web site and the SEC's web site are intended to be inactive textual references only and the contents of 
those websites are not incorporated by reference herein.

8 Aramark 2019 Form 10-K

Item 1A.  Risk Factors

Risks related to our business

Unfavorable economic conditions have, and in the future could, adversely affect our results of operations and financial 
condition.

In the past, national and international economic downturns have reduced demand for our services and any such downturns in 
the future could reduce demand for our services in each of our reportable segments, resulting in the loss of business or 
increased pressure to contract for business on less favorable terms than our generally preferred terms. Economic hardship 
among our client base can also impact our business. For example, during the period of economic distress following the financial 
crisis of 2008, certain of our businesses were negatively affected by reduced employment levels at our clients’ locations and 
declining levels of business and consumer spending. In addition, insolvency experienced by clients, especially larger clients, 
has in the past made it difficult, and in the future could, make it difficult, for us to collect amounts we are owed and could result 
in the voiding of existing contracts. Similarly, financial distress or insolvency, if experienced by our key vendors and service 
providers such as insurance carriers, could significantly increase our costs.

The portion of our food and support services business that provides services in public facilities such as convention centers and 
tourist and recreational attractions is particularly sensitive to an economic downturn, as expenditures to take vacations or hold 
or attend conventions are funded to a partial or total extent by discretionary income. A decrease in such discretionary income on 
the part of potential attendees at our clients' facilities has in the past resulted, and in the future could result, in a reduction in our 
revenue. Further, because our exposure to the ultimate consumer of what we provide is limited by our dependence on our 
clients to attract those consumers to their facilities and events, our ability to respond to such a reduction in attendance, and 
therefore our revenue, is limited. There are many factors that could reduce the numbers of events in a facility or attendance at 
an event, including labor disruptions involving sports leagues, poor performance by the teams playing in a facility, number of 
playoff games, inclement weather and adverse economic conditions which would adversely affect revenue and profits.

Natural disasters, global calamities, political unrest, sports strikes and other adverse incidents could adversely affect our 
revenue and operating results. 

Natural disasters, including hurricanes and earthquakes, global calamities, such as an Ebola outbreak or a flu pandemic, or 
political unrest, such as the recent demonstrations in Chile, have, and in the future could, affect our revenue and operating 
results. In the past, we experienced lost and closed client locations, business disruptions and delays, the loss of inventory and 
other assets, asset impairments and the effect of the temporary conversion of a number of our client locations to provide food 
and shelter to those left homeless by storms. For example, our financial results were particularly impacted in 2018 by wildfires 
in and around Yosemite National Park and in 2017 by Hurricane Maria in Puerto Rico and Hurricane Harvey and Hurricane 
Irma in the southern United States. In addition, any terrorist attacks, particularly against venues that we serve, and the national 
and global military, diplomatic and financial response to such attacks or other threats, also may adversely affect our revenue 
and operating results. Sports strikes, particularly those that persist for an extended time period, can reduce our revenue and have 
an adverse impact on our results of operations. Any decrease in the number of games played would mean a loss of revenue and 
reduced profits at the venues we service. 

Our failure to retain our current clients, renew our existing client contracts on comparable terms and obtain new client 
contracts could adversely affect our business.

Our success depends on our ability to retain our current clients, renew our existing client contracts and obtain new business on 
commercially-favorable terms. Our ability to do so generally depends on a variety of factors, including the quality, price and 
responsiveness of our services, as well as our ability to market these services effectively and differentiate ourselves from our 
competitors. The renewal of business often results in a decrease in the profitability of such business. There can be no assurance 
that we will be able to obtain new business, renew existing client contracts at the same or higher levels of pricing or that our 
current clients will not turn to competitors, cease operations, elect to self-operate or terminate contracts with us. In addition, 
consolidation by our clients in the industries we serve could result in our losing business if the combined entity chooses a 
different provider. The failure to renew a significant number of our existing contracts would have a material adverse effect on 
our business and results of operations and the failure to obtain new business could have an adverse impact on our growth and 
financial results. 

We may be adversely affected if clients reduce their outsourcing or use of preferred vendors.

Our business and growth strategies depend in large part on the continuation of a current trend toward outsourcing services. 
Clients will outsource if they perceive that outsourcing may provide quality services at a lower overall cost and permit them to 
focus on their core business activities. We cannot be certain that this trend will continue or not be reversed or that clients that 
have outsourced functions will not decide to perform these functions themselves. 

Aramark 2019 Form 10-K

9

In addition, labor unions representing employees of some of our current and prospective clients have occasionally opposed the 
outsourcing trend to the extent that they believed that current union jobs for their memberships might be lost. In these cases, 
unions typically seek to prevent public sector entities from outsourcing and if that fails, ensure that jobs that are outsourced 
continue to be unionized, which can reduce our pricing and operational flexibility with respect to such businesses. 

We have also identified a trend among some of our clients toward the retention of a limited number of preferred vendors to 
provide all or a large part of their required services. We cannot be certain that this trend will continue or not be reversed or, if it 
does continue, that we will be selected and retained as a preferred vendor to provide these services. Unfavorable developments 
with respect to either outsourcing or the use of preferred vendors could have a material adverse effect on our business and 
results of operations. 

Competition in our industries could adversely affect our results of operations. 

There is significant competition in the food and support services business from local, regional, national and international 
companies, of varying sizes, many of which have substantial financial resources. Our ability to successfully compete depends 
on our ability to provide quality services at a reasonable price and to provide value to our clients and consumers. Certain of our 
competitors have been and may in the future be willing to underbid us or accept a lower profit margin or expend more capital in 
order to obtain or retain business. Also, certain regional and local service providers may be better established than we are within 
a specific geographic region. In addition, existing or potential clients may elect to self-operate their food and support services, 
eliminating the opportunity for us to serve them or compete for the account. We also may face increased competition from 
offsite food delivery at our clients as online restaurant aggregators and similar businesses and other providers with potentially 
disruptive business models have been successful at applying technology developments to local food service. While we have a 
significant international presence, certain of our competitors have more extensive portfolios of services and a broader 
geographic footprint than we do. Therefore, we may be placed at a competitive disadvantage for clients who require 
multiservice or multinational bids. 

We have a number of major national competitors in the uniform rental industry with significant financial resources. In addition, 
there are regional and local uniform suppliers whom we believe have strong client loyalty. While most clients focus primarily 
on quality of service, uniform rental also is a price-sensitive service and if existing or future competitors seek to gain clients or 
accounts by reducing prices, we may be required to lower prices, which would reduce our revenue and profits. The uniform 
rental business requires investment capital for growth. Failure to maintain capital investment in this business would put us at a 
competitive disadvantage. In addition, due to competition in our uniform rental business, it has become increasingly important 
for us to source garments and other products overseas, particularly from China. To the extent we are not able to effectively 
source such products from China and gain the related cost savings, we may be at a further disadvantage in relation to some of 
our competitors. 

Increased operating costs and obstacles to cost recovery due to the pricing and cancellation terms of our food and support 
services contracts may constrain our ability to make a profit. 

Our profitability can be adversely affected to the extent we are faced with cost increases for food, wages, other labor related 
expenses (including workers' compensation, state unemployment insurance and federal or state mandated health benefits and 
other healthcare costs), insurance, fuel, utilities, piece goods, clothing and equipment, especially to the extent we are unable to 
recover such increased costs through increases in the prices for our products and services, due to one or more of general 
economic conditions, competitive conditions or contractual provisions in our client contracts. For example, when federal, state, 
foreign or local minimum wage rates increase, we may have to increase the wages of both minimum wage employees and 
employees whose wages are above the minimum wage. We may also face increased operating costs resulting from changes in 
federal, state or local laws and regulations relating to employment matters, including those relating to the classification of 
employees, employee eligibility for overtime and secure scheduling requirements, which often incorporate a premium pay 
mandate for scheduling deviations. Oil and natural gas prices have fluctuated significantly in the last several years. Substantial 
increases in the cost of fuel and utilities have historically resulted in substantial cost increases in our uniform rental business, 
and to a lesser extent in our food and support services segments. In addition, United States and foreign trade policies, tariffs and 
other impositions on imported goods, trade sanctions imposed on certain countries, the limitation on the importation of certain 
types of goods or of goods containing certain materials from other countries could increase costs in our uniform rental business. 
From time to time we have experienced increases in our food costs. Food prices can fluctuate as a result of permanent or 
temporary changes in supply, including as a result of incidences of severe weather such as droughts, heavy rains and late 
freezes or natural disasters. Increasing client and consumer demands relating to sustainability also can result in increased costs 
for our food and support services segment. We have two main types of contracts in our food and facilities business: profit and 
loss contracts in which we bear all of the expenses of the contract but gain the benefit of the revenue, and client interest 
contracts in which our clients share some or all of the expenses and gain some or all of the revenue. Approximately two-thirds 
of our food and support services revenue in fiscal 2019 is from profit and loss contracts under which we have limited ability to 

10 Aramark 2019 Form 10-K

pass on cost increases to our clients. Therefore, absent our ability to negotiate contractual changes, including pricing, we may 
have to absorb cost increases, which may adversely impact our operating results. 

The amount of risk that we bear and our profit potential vary depending on the type of contract under which we provide food 
and support services. We may be unable to fully recover costs on contracts that limit our ability to increase prices. In addition, 
we provide many of our services under contracts of indefinite term, which are subject to termination on short notice by either 
party without cause. Some of our profit and loss and client interest contracts contain minimum guaranteed remittances to our 
client regardless of our revenue or profit at the facility, typically contingent on certain future events. If revenue does not exceed 
costs under a contract that contains minimum guaranteed payments, we will bear any losses which are incurred, as well as the 
guaranteed payment. Generally, our contracts also limit our ability to raise prices on the food, beverages and merchandise we 
sell within a particular facility without the client's consent. In addition, some of our contracts exclude certain events or products 
from the scope of the contract, or give the client the right to modify the terms under which we may operate at certain events. 
Guaranteed payments or other guaranteed amounts to a client under a profit and loss contract that is not profitable, the refusal 
by individual clients to permit the sale of some products at their venues, the imposition by clients of limits on prices which are 
not economically feasible for us, or decisions by clients to curtail their use of the services we provide could adversely affect our 
revenue and results of operations. For example, during the most recent economic downturn, certain of our business & industry 
clients curtailed their employees' use of catering, which had a negative effect on our revenue and profits. 

Our inability to achieve cost savings through our cost reduction efforts could impact our results of operations. 

The achievement of the goals we set in our plans and our future financial performance is dependent, in part, on our efforts to 
reduce our cost structure through various cost reduction initiatives. Successful execution of our cost reduction initiatives is not 
assured and there are several obstacles to success, including our ability to enable the information technology and business 
processes required for these efforts. In addition, there can be no assurance that our efforts, if properly executed, will result in 
our desired outcome of improved financial performance. 

Our expansion strategy involves risks. 

We may seek to acquire companies or interests in companies or enter into joint ventures that complement our business. Our 
inability to complete acquisitions, integrate acquired companies successfully or enter into joint ventures may render us less 
competitive. At any given time, we may be evaluating one or more acquisitions or engaging in acquisition negotiations. We 
cannot be sure that we will be able to continue to identify acquisition candidates or joint venture partners on commercially 
reasonable terms or at all. If we make acquisitions, we also cannot be sure that any benefits anticipated from the acquisitions 
will actually be realized. Likewise, we cannot be sure that we will be able to obtain necessary financing for acquisitions. Such 
financing could be restricted by the terms of our debt agreements or it could be more expensive than our current debt. The 
amount of such debt financing for acquisitions could be significant and the terms of such debt instruments could be more 
restrictive than our current covenants. In addition, our ability to control the planning and operations of our joint ventures and 
other less than majority-owned affiliates may be subject to numerous restrictions imposed by the joint venture agreements and 
majority stockholders. Our joint venture partners may also have interests which differ from ours.

The process of integrating acquired operations into our existing operations may result in operating, contract and supply chain 
difficulties, such as the failure to retain existing clients or attract new clients, maintain relationships with suppliers and other 
contractual parties, or retain and integrate acquired personnel. Also, in connection with any acquisition, we could fail to 
discover liabilities of the acquired company for which we may be responsible as a successor owner or operator in spite of any 
investigation we make prior to the acquisition, resulting in additional unanticipated costs. In addition, labor laws in certain 
countries may require us to retain more employees than would otherwise be optimal from entities we acquire. Such integration 
difficulties may divert significant financial, operational and managerial resources from our existing operations and make it 
more difficult to achieve our operating and strategic objectives, which could have a material adverse effect on our business, 
financial condition or results of operations. Similarly, our business depends on effective information technology and financial 
reporting systems. Delays in or poor execution of the integration of these systems could disrupt our operations and increase 
costs, and could also potentially adversely impact the effectiveness of our disclosure controls and internal controls over 
financial reporting. 

Possible future acquisitions also could result in the incurrence of additional contingent liabilities and amortization expenses 
related to intangible assets, which could have a material adverse effect on our business, financial condition or results of 
operations. In addition, goodwill and other intangible assets resulting from business combinations represent a significant 
portion of our assets. If the goodwill or other intangible assets were deemed to be impaired, we would need to take a charge to 
earnings to write down the asset to its fair value. For example, in connection with the Avendra and AmeriPride acquisitions, we 
recorded aggregate goodwill of $895.7 million.

Aramark 2019 Form 10-K

11

We acquired Avendra on December 11, 2017 and AmeriPride on January 19, 2018. The success of these acquisitions depends, 
in part, on our ability to successfully integrate these businesses with our current operations and to realize the anticipated 
benefits, including synergies, from the acquisitions on a timely basis. It may take longer than expected to realize these 
anticipated benefits and they may ultimately be smaller than we expect. There are a number of challenges and risks involved in 
our ability to successfully integrate Avendra and AmeriPride with our current businesses and to realize the anticipated benefits 
of these acquisitions, including all of the risks identified in the paragraphs above. Any of these factors could have a material 
adverse effect on our business, financial condition or results of operations. For example, there are a number of factors beyond 
our control that could affect the amount and timing of the integration expenses that we expect to incur in connection with these 
acquisitions. In addition, in the short term these integration expenses are anticipated to exceed the cost savings that we expect to 
achieve from the elimination of duplicative expenses, realization of economies of scale and integration of the acquired 
businesses. During such period, these charges could negatively impact our results of operations. 

A failure to maintain food safety throughout our supply chain and food-borne illness concerns may result in reputational 
harm and claims of illness or injury that could adversely affect us. 

Food safety is a top priority for us and we dedicate substantial resources to ensuring that our consumers enjoy safe, quality food 
products. Claims of illness or injury relating to food quality, food handling or allergens are common in the food service 
industry, and a number of these claims may exist at any given time. Because food safety issues could be experienced at the 
source or by food suppliers or distributors, food safety could, in part, be out of our control. Regardless of the source or cause, 
any report of food-borne illness or other food safety issues such as food tampering or contamination at one of our locations 
could adversely impact our reputation, hindering our ability to renew contracts on favorable terms or to obtain new business, 
and have a negative impact on our revenue. Even instances of food-borne illness, food tampering or contamination at a location 
served by one of our competitors could result in negative publicity regarding the food service industry generally and could 
negatively impact our revenue. Future food safety issues may also from time to time disrupt our business. In addition, product 
recalls or health concerns associated with food contamination may also increase our raw materials costs. 

Laws and governmental regulations relating to food and beverages may subject us to significant liability. 

The laws and regulations relating to each of our food and support services segments are numerous and complex. A variety of 
laws and regulations at various governmental levels relating to the handling, preparation, transportation and serving of food 
(including, in some cases, requirements relating to the temperature of food). In addition, the cleanliness of food production 
facilities and the hygiene of food-handling personnel are enforced primarily at the local public health department level. There 
can be no assurance that we are in full compliance with all applicable laws and regulations at all times or that we will be able to 
comply with any future laws and regulations. Furthermore, legislation and regulatory attention to food safety is very high. 
Additional or amended laws or regulations in this area may significantly increase the cost of compliance or expose us to 
liabilities.

We serve alcoholic beverages at many facilities, and must comply with applicable licensing laws, as well as state and local 
service laws, commonly called dram shop statutes. Dram shop statutes generally prohibit serving alcoholic beverages to certain 
persons, such as an individual who is visibly intoxicated or a minor. If we violate dram shop laws, we may be liable to the 
patron and/or third parties for the acts of the patron. Although we sponsor regular training programs designed to minimize the 
likelihood of such a situation and to take advantage of certain safe harbors and affirmative defenses established for the benefit 
of alcoholic beverages service providers, we cannot guarantee that visibly intoxicated or minor patrons will not be served or 
that liability for their acts will not be imposed on us. There can be no assurance that additional laws or regulations in this area 
would not limit our activities in the future or significantly increase the cost of regulatory compliance. We must also obtain and 
comply with the terms of licenses in order to sell alcoholic beverages in the states in which we serve alcoholic beverages. Some 
of our contracts require us to pay liquidated damages during any period in which the liquor license for the facility is suspended 
as a result of our actions, and most contracts are subject to termination if the liquor license for the facility is lost as a result of 
our actions. 

If we fail to comply with requirements imposed by applicable law or other governmental regulations, we could become 
subject to lawsuits, investigations and other liabilities and restrictions on our operations that could significantly and 
adversely affect our business. 

We are subject to governmental regulation at the federal, state, international, national, provincial and local levels in many areas 
of our business, such as employment laws, wage and hour laws, discrimination laws, immigration laws, human health and 
safety laws, import and export controls and customs laws, environmental laws, false claims or whistleblower statutes, minority, 
women and disadvantaged business enterprise statutes, tax codes, antitrust and competition laws, consumer protection statutes, 
procurement regulations, intellectual property laws, food safety, labeling and sanitation laws, governmentally funded 
entitlement programs and cost and accounting principles, the Foreign Corrupt Practices Act, the U.K. Bribery Act, other anti-

12 Aramark 2019 Form 10-K

corruption laws, lobbying laws, motor carrier safety laws, data privacy and security laws, such as the European Union General 
Data Protection Regulation and California Consumer Privacy Act, and alcohol licensing and service laws. 

From time to time, governmental agencies have conducted reviews and audits of certain of our practices as part of routine 
investigations of providers of services under government contracts, or otherwise. Like others in our business, we also receive 
requests for information from government agencies in connection with these reviews and audits. While we attempt to comply 
with all applicable laws and regulations, there can be no assurance that we are in full compliance with all applicable laws and 
regulations or interpretations of these laws and regulations at all times or that we will be able to comply with any future laws, 
regulations or interpretations of these laws and regulations. 

If we fail to comply with applicable laws and regulations, including those referred to above, we may be subject to 
investigations, criminal sanctions or civil remedies, including fines, penalties, damages, reimbursement, injunctions, seizures, 
disgorgements or debarments from government contracts or the loss of liquor licenses or the ability to operate our motor 
vehicles. The cost of compliance or the consequences of non-compliance, including debarments, could have a material adverse 
effect on our business and results of operations. In addition, government agencies may make changes in the regulatory 
frameworks within which we operate that may require either the corporation as a whole or individual businesses to incur 
substantial increases in costs in order to comply with such laws and regulations. 

Changes in, new interpretations of or changes in the enforcement of the governmental regulatory framework may affect our 
contracts and contract terms and may reduce our revenue or profits. 

A portion of our revenue, estimated to be approximately 13% in fiscal 2019, is derived from business with U.S. federal, state 
and local governments and agencies. Changes or new interpretations in, or changes in the enforcement of, the statutory or 
regulatory framework applicable to services provided under government contracts or bidding procedures, including an adverse 
change in government spending policies or appropriations, budget priorities or revenue levels, particularly by our food and 
support services businesses, could result in fewer new contracts or contract renewals, modifications to the methods we apply to 
price government contracts, or in contract terms of shorter duration than we have historically experienced. Any of these changes 
could result in lower revenue or profits than we have historically achieved, which could have an adverse effect on our results of 
operations.

Environmental regulations may subject us to significant liability and limit our ability to grow. 

We are subject to various environmental protection laws and regulations, including the U.S. Federal Clean Water Act, Clean Air 
Act, Resource Conservation and Recovery Act, Comprehensive Environmental Response, Compensation, and Liability Act and 
similar federal, state and local statutes and regulations governing the use, management, and disposal of chemicals and 
hazardous materials. In particular, industrial laundries in our uniform rental business use certain detergents and cleaning 
chemicals to launder garments and other merchandise. The residues from such detergents and chemicals and residues from 
soiled garments and other merchandise laundered at our facilities may result in potential discharges to air and to water (through 
sanitary sewer systems and publicly owned treatment works) and may be contained in waste generated by our wastewater 
treatment systems. 

Our industrial laundries are subject to certain volume and chemical air and water pollution discharge limits and monitoring, 
permitting and recordkeeping requirements. 

We own or operate aboveground and underground storage tank systems at some locations to store petroleum products for use in 
our or our clients' operations, including some national parks. Certain of these storage tank systems also are subject to 
performance standards and periodic monitoring and recordkeeping requirements. We also may use and manage chemicals and 
hazardous materials in our operations from time to time. In the course of our business, we may be subject to penalties and fines 
and reputational harm for non-compliance with environmental protection laws and regulations and we may settle, or contribute 
to the settlement of, actions or claims relating to the management of underground storage tanks and the handling and disposal of 
chemicals or hazardous materials. We may, in the future, be required to expend material amounts to rectify the consequences of 
any such events. 

In addition, changes to environmental laws may subject us to additional costs or cause us to change aspects of our business. 
Under U.S. federal and state environmental protection laws, as an owner or operator of real estate we may be liable for the costs 
of removal or remediation of certain hazardous materials located on or in or migrating from our owned or leased property or our 
client's properties, as well as related costs of investigation and property damage, without regard to our fault, knowledge, or 
responsibility for the presence of such hazardous materials. There can be no assurance that locations that we own, lease or 
otherwise operate, either for ourselves or for our clients, or that we may acquire in the future, have been operated in compliance 
with environmental laws and regulations or that future uses or conditions will not result in the imposition of liability upon us 
under such laws or expose us to third-party actions such as tort suits. In addition, such regulations may limit our ability to 
identify suitable sites for new or expanded facilities. In connection with our present or past operations and the present or past 

Aramark 2019 Form 10-K

13

operations of our predecessors or companies that we have acquired, hazardous substances may migrate from properties on 
which we operate or which were operated by our predecessors or companies we acquired to other properties. We may be subject 
to significant liabilities to the extent that human health is adversely affected or the value of such properties is diminished by 
such migration. 

Our international business faces risks different from those we face in the United States that could have an effect on our 
results of operations and financial condition. 

A significant portion of our revenue is derived from international business. During fiscal 2019, approximately 23% of our 
revenue was generated outside of the United States. We currently have a presence in 18 countries outside of the United States 
with approximately 118,600 personnel. We also provide our services on a more limited basis in several additional countries. 
Our international operations are subject to risks that are different from those we face in the United States, including the 
requirement to comply with changing, conflicting and unclear national and local regulatory requirements; Foreign Corrupt 
Practices Act, U.K. Bribery Act and other anti-corruption law compliance matters; cybersecurity and data protection laws; 
potential difficulties in staffing and labor disputes; differing local labor laws; managing and obtaining support and distribution 
for local operations; credit risk or financial condition of local clients; potential imposition of restrictions on investments; 
potentially adverse tax consequences, including imposition or increase of withholding, VAT and other taxes on remittances and 
other payments by subsidiaries; foreign exchange controls; and local political and social conditions. For example, in June 2016, 
the United Kingdom voted to leave the European Union ("Brexit"). Aramark has operated in the United Kingdom since 1972 
and employs approximately 10,000 employees there today. While our operations in the United Kingdom do not represent a 
significant portion of our revenue, the United Kingdom's departure from the European Union could have a negative effect on 
our business there if Brexit results in a slow down of the local economy or employment environment. As a country, the United 
Kingdom imports half of its food supply, and any change in tariffs, customs or tax would impact our supply chain. In addition, 
the operating results of our non-U.S. subsidiaries are translated into U.S. dollars and those results are affected by movements in 
foreign currencies relative to the U.S. dollar. 

We intend to continue to develop our business in emerging countries over the long term. Emerging international operations 
present several additional risks, including greater fluctuation in currencies relative to the U.S. dollar; economic and 
governmental instability; civil disturbances; volatility in gross domestic production; and nationalization and expropriation of 
private assets. 

There can be no assurance that the foregoing factors will not have a material adverse effect on our international operations or on 
our consolidated financial condition and results of operations. 

Continued or further unionization of our workforce may increase our costs and work stoppages could damage our business. 

Approximately 43,000 employees in our North America operations are represented by unions and covered by collective 
bargaining agreements. The continued or further unionization of a significantly greater portion of our workforce could increase 
our overall costs at the affected locations and adversely affect our flexibility to run our business in the most efficient manner to 
remain competitive or acquire new business. In addition, any significant increase in the number of work stoppages at our 
various operations could adversely affect our business, financial condition or results of operations. 

We may incur significant liability as a result of our participation in multiemployer defined benefit pension plans. 

A number of our locations operate under collective bargaining agreements. Under some of these agreements, we are obligated 
to contribute to multiemployer defined benefit pension plans. As a contributing employer to such plans, should we trigger either 
a “complete” or a “partial withdrawal,” we would be subject to withdrawal liability (or partial withdrawal liability) for our 
proportionate share of any unfunded vested benefits. In addition, if a multiemployer defined benefit pension plan fails to satisfy 
the minimum funding standards, we could be liable to increase our contributions to meet minimum funding standards. Also, if 
another participating employer withdraws from the plan or experiences financial difficulty, including bankruptcy, our obligation 
could increase. The financial status of certain of the plans to which we contribute has deteriorated in the recent past and 
continues to deteriorate and we proactively monitor the financial status of these and the other multiemployer defined benefit 
pension plans in which we participate. In addition, any increased funding obligations for underfunded multiemployer defined 
benefit pension plans could have an adverse financial impact on us. 

Risks associated with the suppliers from whom our products are sourced could adversely affect our results of operations. 

The raw materials we use in our business and the finished products we sell are sourced from a wide variety of domestic and 
international suppliers. We seek to require our suppliers to comply with applicable laws and otherwise be certified as meeting 
our supplier standards of conduct. Our ability to find qualified suppliers who meet our standards, and to access raw materials 
and finished products in a timely and efficient manner is a challenge, especially with respect to suppliers located and goods 
sourced outside the United States. Insolvency experienced by suppliers could make it difficult for us to source the items we 
need to run our business. Political and economic stability in the countries in which foreign suppliers are located, the financial 

14 Aramark 2019 Form 10-K

stability of suppliers, suppliers' failure to meet our supplier standards, labor problems experienced by our suppliers, the 
availability of raw materials to suppliers, cybersecurity issues, currency exchange rates, transport availability and cost, tariffs,
inflation and other factors relating to the suppliers and the countries in which they are located are beyond our control. United 
States foreign trade policies, tariffs and other impositions on imported goods, trade sanctions imposed on certain countries, the 
limitation on the importation of certain types of goods or of goods containing certain materials from other countries and other 
factors relating to foreign trade are beyond our control. If one of our suppliers were to violate the law, or engage in conduct that 
results in adverse publicity, our reputation may be harmed simply due to our association with that supplier. These and other 
factors affecting our suppliers and our access to raw materials and finished products could adversely affect our results of 
operations.

In fiscal 2019, one distributor distributed approximately 48% of our food and non-food products in the United States and 
Canada, and if our relationship or their business were to be disrupted, we could experience disruptions to our operations 
and cost structure. 

Although we negotiate the pricing and other terms for the majority of our purchases of food and related products in the U.S. and 
Canada directly with national manufacturers, we purchase these products and other items through Sysco Corporation and other 
distributors. Sysco, the main U.S. and Canadian distributor of our food and non-food products, and other distributors are 
responsible for tracking our orders and delivering products to our specific locations. If our relationship with, or the business of, 
Sysco were to be disrupted, we would have to arrange alternative distributors and our operations and cost structure could be 
adversely affected in the short term. Similarly, a sudden termination of the relationship with a significant provider in other 
geographic areas could in the short term adversely affect our ability to provide services and disrupt our client relationships in 
such areas. 

Our business may suffer if we are unable to hire and retain sufficient qualified personnel or if labor costs increase. 

From time to time, we have had difficulty in hiring and retaining qualified management personnel, particularly at the entry 
management level. We will continue to have significant requirements to hire such personnel. At times when the United States or 
other geographic regions experience reduced levels of unemployment, there may be a shortage of qualified workers at all levels. 
Given that our workforce requires large numbers of entry level and skilled workers and managers, low levels of unemployment 
when such conditions exist or mismatches between the labor markets and our skill requirements can compromise our ability in 
certain areas of our businesses to continue to provide quality service or compete for new business. We are also impacted by the 
costs and other effects of compliance with U.S. and international regulations affecting our workforce. These regulations are 
increasingly focused on employment issues, including wage and hour, healthcare, immigration, retirement and other employee 
benefits and workplace practices. Compliance and claims of non-compliance with these regulations could result in liability and 
expense to us. We also regularly hire a large number of part-time and seasonal workers, particularly in our food and support 
services segments. Any difficulty we may encounter in hiring such workers, including difficulties caused by immigration 
policies, could result in significant increases in labor costs, which could have a material adverse effect on our business, 
financial condition and results of operations. Competition for labor has at times resulted in wage increases in the past and future 
competition could substantially increase our labor costs. Due to the labor intensive nature of our businesses and the fact that 
two-thirds of our food and support services segments' revenue is from profit and loss contracts under which we have limited 
ability to pass along cost increases, a shortage of labor or increases in wage levels in excess of normal levels could have a 
material adverse effect on our results of operations. 

Our business is contract intensive and may lead to client disputes. 

Our business is contract intensive and we are parties to many contracts with clients all over the world. Our client interest 
contracts provide that client billings, and for some contracts the sharing of profits and losses, are based on our determinations of 
costs of service. Contract terms under which we base these determinations and, for certain government contracts, regulations 
governing our cost determinations, may be subject to differing interpretations which could result in disputes with our clients 
from time to time. Clients generally have the right to audit our contracts, and we periodically review our compliance with 
contract terms and provisions. If clients were to dispute our contract determinations, the resolution of such disputes in a manner 
adverse to our interests could negatively affect revenue and operating results. While we do not believe any reviews, audits or 
other such matters should result in material adjustments, if a large number of our client arrangements were modified in response 
to any such matter, the effect could be materially adverse to our business or results of operations. 

Our operations and reputation may be adversely affected by disruptions to or breaches of our information systems or if our 
data is otherwise compromised.

We are increasingly utilizing information technology systems, including with respect to administrative functions, financial and 
operational data, ordering, point-of-sale processing and payment and the management of our supply chain, to enhance the 
efficiency of our business and to improve the overall experience of our customers. We maintain confidential, proprietary and 

Aramark 2019 Form 10-K

15

personal information about, or on behalf of, our potential, current and former clients, customers, employees and other third 
parties in these systems or engage third parties in connection with storage and processing of this information. Such information 
includes large volumes of employee, client and third party data, including credit card numbers, social security numbers, 
healthcare information and other personal information. Our systems and the systems of our vendors and other third parties are 
subject to damage or interruption from power outages, computer or telecommunication failures, computer viruses, catastrophic 
events and implementation delays or difficulties, as well as usage errors by our employees or third party service providers. 
These systems are also vulnerable to an increasing threat of rapidly evolving cyber-based attacks, including malicious software, 
attempts to gain unauthorized access to data, including through phishing emails, attempts to fraudulently induce employees or 
others to disclose information, the exploitation of software and operating vulnerabilities, and physical device tampering/
skimming at card reader units. The techniques used to obtain unauthorized access, disable or degrade service or sabotage 
systems change frequently, may be difficult to detect for a long time and often are not recognized until after an attack is 
launched or occurs. As a result, we and such third parties may be unable to anticipate these techniques or to implement adequate 
preventative measures. In addition, we or such third parties may decide to upgrade existing information technology systems 
from time to time to support the needs of our business and growth strategy and the risk of system disruption is increased when 
significant system changes are undertaken. During the normal course of business, we have experienced and expect to continue 
to experience attempts to compromise our information systems, although none, to our knowledge, has had a material adverse 
effect on our business, financial condition or results of operations. Any damage to, or compromise or breach of our systems or 
the systems of our vendors could impair our ability to conduct our business, result in transaction errors, result in corruption or 
loss of accounting or other data, which could cause delays in our financial reporting, and result in a violation of applicable 
privacy and other laws, significant legal and financial exposure, reputational damage, adverse publicity, and a loss of 
confidence in our security measures. Any such event could cause us to incur substantial costs, including costs associated with 
systems remediation, client protection, litigation, lost revenue or the failure to retain or attract clients following an attack. The
failure to properly respond to any such event could also result in similar exposure to liability. While we maintain insurance 
coverage that may cover certain aspects of cyber risks, such insurance coverage may be unavailable or insufficient to cover all 
losses or all types of claims that may arise. Further, as cybersecurity risks evolve, such insurance may not be available to us on 
commercially reasonable terms, or at all. The occurrence of some or all of the foregoing could have a material adverse effect on 
our results of operations, financial condition, business, and reputation.

We are subject to numerous laws and regulations in the U.S. and internationally as well as contractual obligations and other 
security standards, each designed to protect the information of clients, customers, employees, and other third parties that we 
collect and maintain, such as the European Union General Data Protection Regulation (the “GDPR”), which took effect in May 
2018, and the California Consumer Privacy Act of 2018 (the "CCPA"), which is scheduled to take effect on January 1, 2020. A 
failure to comply with the GDPR could result in fines of up to 4% of annual global revenue. The CCPA provides for significant 
statutory fines and creates a private right of action for certain data breaches. Because we accept debit and credit cards for 
payment from clients and customers, we are also subject to various industry data protection standards and protocols, such as 
payment network security operating guidelines and the Payment Card Industry Data Security Standard. In certain 
circumstances, payment card association rules and obligations make us liable to payment card issuers if information in 
connection with payment cards and payment card transactions that we hold is compromised, which liabilities could be 
substantial. These laws, regulations and obligations are increasing in complexity and number, change frequently and 
increasingly conflict among the various countries in which we operate. Other jurisdictions, including other states in the U.S., 
have enacted or are enacting similar data protection laws, and/or are considering data localization laws that require data to stay 
within their borders. Our systems and the systems maintained or used by third parties and service providers may not be able to 
satisfy these changing legal and regulatory requirements, or may require significant additional investments or time to do so. If 
we fail to comply with these laws or regulations, we could be subject to significant litigation, monetary damages, regulatory 
enforcement actions or fines in one or more jurisdictions and we could experience a material adverse effect on our results of 
operations, financial condition and business.

Failure to maintain effective internal controls could adversely affect our business and stock price.

Our management is responsible for establishing and maintaining effective internal control over financial reporting, the 
effectiveness of which is evaluated based upon criteria established in Internal Control - Integrated Framework (2013) by the 
Committee of Sponsoring Organizations of the Treadway Commission. Internal control over financial reporting is a process to 
provide reasonable assurance regarding the reliability of financial reporting in accordance with accounting principles generally 
accepted in the United States. Because of its inherent limitations, internal control over financial reporting is not intended to 
provide absolute assurance that we would prevent or detect a misstatement of our financial statements or fraud. Any failure to 
maintain an effective system of internal control over financial reporting could limit our ability to report our financial results 
accurately and timely or to detect and prevent fraud. A significant financial reporting failure or material weakness in internal 
control over financial reporting could cause a loss of investor confidence and decline in the market price of our common stock.

16 Aramark 2019 Form 10-K

Risks Related to Our Indebtedness 

Our leverage could adversely affect our ability to raise additional capital to fund our operations, limit our ability to react to 
changes in the economy or our industries, expose us to interest rate risk to the extent of our variable rate debt and prevent 
us from meeting our obligations. 

We are highly leveraged. As of September 27, 2019, our outstanding indebtedness was $6,682.2 million. We had additional 
availability of $897.8 million under our revolving credit facilities as of that date.

This degree of leverage could have important consequences, including: 

•

exposing us to the risk of increased interest rates as certain of our borrowings, including borrowings under our
senior secured credit facilities and our receivables facility, are at variable rates of interest;

• making it more difficult for us to make payments on our indebtedness;

•

•

•

•

•

•

increasing our vulnerability to general economic and industry conditions;

requiring a substantial portion of cash flow from operations to be dedicated to the payment of principal and
interest on our indebtedness, thereby reducing our ability to use our cash flow to fund our operations, capital
expenditures and future business opportunities;

restricting us from making strategic acquisitions or causing us to make non-strategic divestitures;

limiting our ability to obtain additional financing for working capital, capital expenditures, debt service
requirements, acquisitions and general corporate or other purposes;

limiting our ability to adjust to changing market conditions and placing us at a competitive disadvantage
compared to our competitors who are less highly leveraged; and

limiting our ability to benefit from tax deductions for such payments under certain interest expense limitation
rules included in the Tax Cuts and Jobs Act of 2017.

We and our subsidiaries may be able to incur substantial additional indebtedness in the future, subject to the restrictions 
contained in our senior secured credit facilities and the indentures governing our senior notes. If new indebtedness is added to 
our current debt levels, the related risks that we now face could increase. 

On July 27, 2017, the U.K. Financial Conduct Authority announced that it intends to stop persuading or compelling banks to 
submit LIBOR rates after 2021. It is unclear if at that time whether or not LIBOR will cease to exist or if new methods of 
calculating LIBOR will be established such that it continues to exist after 2021. Recent proposals for LIBOR reforms may 
result in the establishment of new methods of calculating LIBOR or the establishment of one or more alternative benchmark 
rates. Although our Credit Agreement provides for application of successor rates based on prevailing market conditions, it is not 
currently possible to predict the effect of any establishment of alternative reference rates or any other reforms to LIBOR that 
may be enacted in the United Kingdom or elsewhere.

If our financial performance were to deteriorate, we may not be able to generate sufficient cash to service all of our 
indebtedness and may be forced to take other actions to satisfy our obligations under our indebtedness, which may not be 
successful.

Our ability to make scheduled payments on or to refinance our debt obligations depends on our financial condition and 
operating performance, which is subject to prevailing economic and competitive conditions and to certain financial, business 
and other factors beyond our control. While we believe that we currently have adequate cash flows to service our indebtedness, 
if our financial performance were to deteriorate significantly, we might be unable to maintain a level of cash flows from 
operating activities sufficient to permit us to pay the principal, premium, if any, and interest on our indebtedness. 

If, due to such a deterioration in our financial performance, our cash flows and capital resources were to be insufficient to fund 
our debt service obligations, we may be forced to reduce or delay investments and capital expenditures, or to sell assets, seek 
additional capital or restructure or refinance our indebtedness. These alternative measures may not be successful and may not 
permit us to meet our scheduled debt service obligations. In addition, if we were required to raise additional capital in the 
current financial markets, the terms of such financing, if available, could result in higher costs and greater restrictions on our 
business. In addition, although none of our long-term borrowings mature prior to 2021, if we were to need to refinance our 
existing indebtedness, the conditions in the financial markets at that time could make it difficult to refinance our existing 
indebtedness on acceptable terms or at all. If such alternative measures proved unsuccessful, we could face substantial liquidity 
problems and might be required to dispose of material assets or operations to meet our debt service and other obligations. Our 
senior secured credit agreement and the indentures governing our senior notes restrict our ability to dispose of assets and use 
the proceeds from any disposition of assets and to refinance our indebtedness. We may not be able to consummate those 

Aramark 2019 Form 10-K

17

dispositions or to obtain the proceeds that we could realize from them and these proceeds may not be adequate to meet any debt 
service obligations then due. 

Our debt agreements contain restrictions that limit our flexibility in operating our business. 

Our senior secured credit agreement and the indentures governing our senior notes contain various covenants that limit our 
ability to engage in specified types of transactions. These covenants limit our and our restricted subsidiaries' ability to, among 
other things: 

•

•

incur additional indebtedness, refinance or restructure indebtedness or issue certain preferred shares;

pay dividends on, repurchase or make distributions in respect of our capital stock, make unscheduled payments on
our notes, repurchase or redeem our senior notes or make other restricted payments;

• make certain investments;

•

•

•

•

sell certain assets;

create liens;

consolidate, merge, sell or otherwise dispose of all or substantially all of our assets; and

enter into certain transactions with our affiliates.

In addition, our senior secured revolving credit facility requires us to satisfy and maintain specified financial ratios and other 
financial condition tests. Our ability to meet those financial ratios and tests can be affected by events beyond our control, and in 
the event of a significant deterioration of our financial performance, there can be no assurance that we will satisfy those ratios 
and tests. A breach of any of these covenants could result in a default under the senior secured credit agreement. Upon our 
failure to maintain compliance with these covenants that is not waived by the lenders under the revolving credit facility, the 
lenders under the senior secured credit facilities could elect to declare all amounts outstanding under the senior secured credit 
facilities to be immediately due and payable and terminate all commitments to extend further credit under such facilities. If we 
were unable to repay those amounts, the lenders under the senior secured credit facilities could proceed against the collateral 
granted to them to secure that indebtedness. We have pledged a significant portion of our assets as collateral under the senior 
secured credit agreement. If the lenders under the senior secured credit facilities accelerate the repayment of borrowings, there 
can be no assurance that we will have sufficient assets to repay those borrowings, as well as our unsecured indebtedness. If our 
senior secured indebtedness was accelerated by the lenders as a result of a default, our senior notes may become due and 
payable as well. Any such acceleration may also constitute an amortization event under our receivables facility, which could 
result in the amount outstanding under that facility becoming due and payable. 

Risks Related to Ownership of Our Common Stock 

Our share price may change significantly, and you may not be able to resell shares of our common stock at or above the 
price you paid or at all, and you could lose all or part of your investment as a result. 

The trading price of our common stock, as reported by the NYSE, could fluctuate due to a number of factors such as those 
listed in “—Risks Related to Our Business” and include, but are not limited to, the following, some of which are beyond our 
control:

•

•

•

•

•

•

•

•

•

quarterly variations in our results of operations;

results of operations that vary from the expectations of securities analysts and investors;

results of operations that vary from those of our competitors;

changes in expectations as to our future financial performance, including financial estimates by securities analysts
and investors;

announcements by us, our competitors or our vendors of significant contracts, acquisitions, divestitures, joint
marketing relationships, joint ventures or capital commitments;

announcements by third parties of significant claims or proceedings against us;

future sales of our common stock;

general domestic and international economic conditions; and

unexpected and sudden changes in senior management.

18 Aramark 2019 Form 10-K

Furthermore, the stock market has experienced extreme volatility that, in some cases, has been unrelated or disproportionate to 
the operating performance of particular companies. These broad market and industry fluctuations may adversely affect the 
market price of our common stock, regardless of our actual operating performance. 

In the past, following periods of market volatility, stockholders have instituted securities class action litigation. If we were 
involved in securities litigation, it could have a substantial cost and divert resources and the attention of executive management 
from our business regardless of the outcome of such litigation. 

There can be no assurance that we will continue to pay dividends on our common stock, and our indebtedness could limit 
our ability to pay dividends on our common stock. 

Payment of cash dividends on our common stock is subject to our compliance with applicable law and depends on, among other 
things, our results of operations, financial condition, level of indebtedness, capital requirements, contractual restrictions, 
business prospects and other factors that our board of directors may deem relevant. Our senior secured credit facilities and the 
indentures governing our senior notes contain, and the terms of any future indebtedness we or our subsidiaries incur may 
contain, limitations on our ability to pay dividends. For more information, see Item 7. "Management's Discussion and Analysis 
of Financial Condition and Results of Operations." Although we have paid cash dividends in the past, there can be no assurance 
that we will continue to pay any dividend in the future. 

Anti-takeover provisions in our organizational documents could delay or prevent a change of control. 

Certain provisions of our amended and restated certificate of incorporation and amended and restated bylaws may have an anti-
takeover effect and may delay, defer or prevent a merger, acquisition, tender offer, takeover attempt or other change of control 
transaction that a stockholder might consider in its best interest, including those attempts that might result in a premium over 
the market price for the shares held by our stockholders. 

These provisions provide for, among other things: 

•

•

•

•

•

the ability of our board of directors to issue one or more series of preferred stock;

advance notice for nominations of directors by stockholders and for stockholders to include matters to be
considered at our annual meetings;

certain limitations on convening special stockholder meetings;

the removal of directors only upon the affirmative vote of the holders of at least 75% in voting power of all the
then-outstanding common stock of the company entitled to vote thereon, voting together as a single class; and

that certain provisions may be amended only by the affirmative vote of the holders of at least 75% in voting power
of all the then-outstanding common stock of the company entitled to vote thereon, voting together as a single
class.

These anti-takeover provisions could make it more difficult for a third-party to acquire us, even if the third-party's offer may be 
considered beneficial by many of our stockholders. As a result, our stockholders may be limited in their ability to obtain a 
premium for their shares. 

Our amended and restated certificate of incorporation designates the Court of Chancery of the State of Delaware as the sole 
and exclusive forum for certain types of actions and proceedings that may be initiated by our stockholders, which could limit 
our stockholders' ability to obtain a favorable judicial forum for disputes with us or our directors, officers or other 
employees. 

Our amended and restated certificate of incorporation provides that, with certain limited exceptions, unless we consent in 
writing to the selection of an alternative forum, the Court of Chancery of the State of Delaware will be the sole and exclusive 
forum for any stockholder (including any beneficial owner) to bring (i) any derivative action or proceeding brought on our 
behalf, (ii) any action asserting a claim of breach of fiduciary duty owed by any director or officer of the Company owed to us 
or our stockholders, creditors or other constituents, (iii) any action asserting a claim against us or any director or officer of the 
Company arising pursuant to any provision of the Delaware General Corporation Law or our amended and restated certificate 
of incorporation or our amended and restated bylaws, or (iv) any action asserting a claim against the Company or any director 
or officer of the Company governed by the internal affairs doctrine. Any person or entity purchasing or otherwise acquiring any 
interest in shares of our capital stock is deemed to have received notice of and consented to the foregoing provisions. This 
choice of forum provision may limit a stockholder's ability to bring a claim in a judicial forum that it finds favorable for 
disputes with us or our directors, officers or other employees, which may discourage such lawsuits against us and our directors, 
officers and employees. Alternatively, if a court were to find this choice of forum provision inapplicable to, or unenforceable in 
respect of, one or more of the specified types of actions or proceedings, we may incur additional costs associated with resolving 
such matters in other jurisdictions, which could adversely affect our business, financial condition or results of operations. 

Aramark 2019 Form 10-K

19

Item 1B. 

Unresolved Staff Comments

Not Applicable.

Item 2. 

Properties

Our principal executive offices are currently leased at 2400 Market Street, Philadelphia, Pennsylvania 19103. Our principal real 
estate is primarily comprised of Uniform facilities. As of September 27, 2019, we operated 404 service facilities in our Uniform 
segment, consisting of industrial laundries, cleanroom laundries, warehouses, distribution centers, satellites, depots, stand alone 
garages, shared service centers and administrative offices that are located in 43 states, Mexico, Canada and Puerto Rico. Of 
these, approximately 51% are leased and approximately 49% are owned. We own six buildings that we use in our FSS United 
States segment, including several office/warehouse spaces, and we lease 134 premises, consisting of offices, office/warehouses 
and distribution centers. In addition, we own a distribution center, one office and seven other properties and lease 74 facilities 
throughout the world that we use in our FSS International segment. We also maintain other real estate and leasehold 
improvements, which we use in the Uniform and FSS segments. No individual parcel of real estate owned or leased is of 
material significance to our total assets.

20 Aramark 2019 Form 10-K

Item 3. 

Legal Proceedings

Our business is subject to various federal, state and local laws and regulations governing, among other things, the generation, 
handling, storage, transportation, treatment and disposal of water wastes and other substances. We engage in informal 
settlement discussions with federal, state, local and foreign authorities regarding allegations of violations of environmental laws 
in connection with our operations or businesses conducted by our predecessors or companies that we have acquired, the 
aggregate amount of which and related remediation costs we do not believe should have a material adverse effect on our 
financial condition or results of operations as of September 27, 2019. 

From time to time, the Company and its subsidiaries are party to various legal actions, proceedings and investigations involving 
claims incidental to the conduct of their business, including those brought by clients, consumers, employees, government 
entities and third parties under, among others, federal, state, international, national, provincial and local employment laws, 
wage and hour laws, discrimination laws, immigration laws, human health and safety laws, import and export controls and 
customs laws, environmental laws, false claims or whistleblower statutes, minority, women and disadvantaged business 
enterprise statutes, tax codes, antitrust and competition laws, consumer protection statutes, procurement regulations, intellectual 
property laws, food safety and sanitation laws, cost and accounting principles, the Foreign Corrupt Practices Act, the U.K. 
Bribery Act, other anti-corruption laws, lobbying laws, motor carrier safety laws, data privacy and security laws and alcohol 
licensing and service laws, or alleging negligence and/or breaches of contractual and other obligations. Based on information 
currently available, advice of counsel, available insurance coverage, established reserves and other resources, the Company 
does not believe that any such actions, proceedings or investigations are likely to be, individually or in the aggregate, material 
to its business, financial condition, results of operations or cash flows. However, in the event of unexpected further 
developments, it is possible that the ultimate resolution of these matters, or other similar matters, if unfavorable, may be 
materially adverse to the Company's business, financial condition, results of operations or cash flows.

Item 4. 

Mine Safety Disclosures

Not Applicable.

______________________________________

Aramark 2019 Form 10-K

21

Information About Our Executive Officers

Our executive officers as of November 26, 2019 are as follows:

Name

Age

Position

John J. Zillmer

64

Chief Executive Officer

Stephen P. Bramlage, Jr.

Lynn B. McKee

Lauren A. Harrington

Keith Bethel

Marc A. Bruno

Executive Vice President and Chief Financial Officer

49
64(cid:3) Executive Vice President, Human Resources(cid:3)
44(cid:3) Senior Vice President and General Counsel
52(cid:3) Chief Growth Officer
48(cid:3) Chief Operating Office(cid:85), U.S. Food and Facilities

With
Aramark
Since

2019

2015

1980

2006

1991
1993

John J. Zillmer was appointed Chief Executive Officer and a member of the Board in October 2019. Prior to joining us, Mr. 
Zillmer served as Chief Executive Officer and Executive Chairman of Univar from 2009 to 2012. Prior to that, he served as 
Chairman and Chief Executive Officer of Allied Waste Industries from 2005 to 2008 and various positions at Aramark, 
including Vice President of Operating Systems, Regional Vice President, Area Vice President, Executive Vice President 
Business Dining Services, President of Business Services Group, President of International and President of Global Food and 
Support Services, from 1986 to 2005. Mr. Zillmer serves on the board of directors as Non-Executive Chairman of CSX 
Corporation, as well as board of directors of Veritiv Corporation and Ecolab, Inc. Mr. Zillmer was formerly on the board of 
directors of Performance Food Group (PFG) Company, Inc. and Reynolds American Inc.

Stephen P. Bramlage, Jr. was appointed Executive Vice President and Chief Financial Officer in April 2015. Prior to joining 
us, Mr. Bramlage served as Senior Vice President and Chief Financial Officer of Owens-Illinois, Inc. from 2012 to March 2015. 
Prior to that, he served as President of Owens-Illinois Asia Pacific from 2011 to 2012; General Manager of Owens-Illinois New 
Zealand from 2010 to 2011; Vice President of Finance of Owens-Illinois, Inc. from 2008 to 2010; Vice President and Chief 
Financial Officer of Owens-Illinois Europe in 2008; and Vice President and Treasurer of Owens-Illinois, Inc. from 2006 to 
2008.

Lynn B. McKee was appointed Executive Vice President, Human Resources in May 2004. From August 2012 to August 2013, 
Ms. McKee served as Executive Vice President, Human Resources and Communications. From January 2004 to May 2004, Ms. 
McKee served as our Senior Vice President of Human Resources and from 2001 to 2003, she served as Senior Vice President of 
Human Resources for our Food and Support Services Group. From 1998 to 2001, she served as our Staff Vice President, 
Executive Development and Compensation. Ms. McKee serves on the board of directors of Bryn Mawr Bank Co.

Lauren A. Harrington was appointed Senior Vice President and General Counsel in March 2019. From August 2009 to March 
2019, Ms. Harrington served as Vice President and Associate General Counsel and from May 2006 to August 2009, she served 
as Assistant General Counsel. Before joining us, Ms. Harrington was an Associate at WilmerHale LLP.

Keith Bethel was appointed Chief Growth Officer in October 2016. From June 2016 to September 2016, Mr. Bethel served as 
Executive Vice President, Growth for Facilities, Healthcare and Higher Education, and from October 2013 to May 2016, he 
served as Executive Vice President, Growth for Higher Education. From February 2011 to October 2013, Mr. Bethel served as 
Regional Vice President, East for Higher Education. Prior to that, he served as Vice President, Compliance for K-12 from 2009 
to 2011 and various other positions for our Healthcare Group, including Vice President Operations, District Manager, General 
Manager, Assistant Director, Retail Manager and Catering Manager, from 1991 to 2009.  

Marc A. Bruno was appointed Chief Operating Officer, U.S. Food and Facilities on November 19, 2019.  From 2018 to 
November 2019, Mr. Bruno served as Chief Operating Officer, Sports, Leisure, Corrections, Facilities and K-12.  From 2014 to 
2018, Mr. Bruno served as Chief Operating Officer, Sports, Leisure and Corrections.  From 2008 to 2014, he served as 
President, Sports and Entertainment, and prior to that he served in various other positions within our food and support services 
business from 1993 to 2008.  Mr. Bruno serves on the board of directors of United Rentals Inc.

22 Aramark 2019 Form 10-K

PART II

Item 5.

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities

Market Information

Shares of our common stock began trading on December 12, 2013 and are quoted on the New York Stock Exchange (“NYSE”) 
under the ticker symbol “ARMK.” Prior to that date, there was no public market for our common stock. As of November 22, 
2019, there were approximately 1,021 holders of record of our outstanding common stock. This does not include persons who 
hold our common stock in nominee or “street name” accounts through brokers or banks.

Stock Price Performance

This performance graph and related information shall not be deemed “filed” for purposes of Section 18 of the Exchange Act, or 
incorporated by reference into any filing of Aramark under the Securities Act or the Exchange Act, except as shall be expressly 
set forth by specific reference in such filing.

The following graph shows a comparison from October 3, 2014, the last trading day of fiscal 2014, through September 27, 2019 
of the cumulative total return for our common stock, The Standard & Poor’s (“S&P”) 500 Stock Index and The Dow Jones 
Consumer Non-Cyclical Index. The graph assumes that $100 was invested in the Company’s common stock and in each index 
at the market close on October 3, 2014 and assumes that all dividends were reinvested. The stock price performance of the 
following graph is not necessarily indicative of future stock price performance.

(cid:3)200

(cid:3)180

(cid:3)160

(cid:3)140

(cid:3)120

(cid:3)100

(cid:3)80

ARMK

S&P(cid:3)500

DJUSCY

October 3,
2014

October 2,
2015

September 30,
2016

September 29,
2017

September 28,
2018

September 27,
2019

$100.0

$100.0

$100.0

$116.6

$102.9

$115.2

$143.8

$110.2

$117.9

$153.6

$128.0

$131.8

$162.7

$148.1

$169.9

$162.7

$150.5

$171.7

Aramark

S&P 500

Dow Jones Consumer Non-Cyclical Index

Unregistered Sales of Equity Securities

There were no unregistered sales of equity securities during the fiscal year ended September 27, 2019 which have not been 
previously disclosed in a quarterly report on Form 10-Q or a current report on Form 8-K.

Purchases of Equity Securities by the Issuer

There were no repurchases of equity securities by the Company in the fourth fiscal quarter ended September 27, 2019.

Aramark 2019 Form 10-K

23

Item 6. 

Selected Financial Data

The following table presents selected consolidated financial data. This information should be read in conjunction with the 
audited consolidated financial statements and the related notes thereto, Management’s Discussion and Analysis of Financial 
Condition and Results of Operations, and Risk Factors sections, each included elsewhere in this Annual Report on Form 10-K.

(dollars in millions, except per share amounts)

2019(2)(3)

Fiscal Year Ended on or near
September 30(1)
2017(4)

2018(3)(4)

2016(4)

2015(4)

Income Statement Data:
Revenue

Depreciation and amortization

Operating income

Interest and Other Financing Costs, net
Net income(5)
Net income attributable to Aramark stockholders(5)
Basic earnings per share attributable to Aramark 
stockholders(5)
Diluted earnings per share attributable to Aramark 
stockholders(5)
Cash dividends declared per common share
Balance Sheet Data (at period end):

$ 16,227.3

$ 15,789.6

$ 14,604.4

$ 14,415.8

$ 14,329.1

592.6

891.2

335.0

448.5

448.5

$1.82

$1.78
$0.44

596.2

818.4

346.6

568.4

567.9

$2.31

$2.24
$0.43

508.2

801.6

280.9

374.2

373.9

$1.53

$1.49
$0.41

495.8

741.4

310.5

288.2

287.8

$1.19

$1.16
$0.39

504.0

625.2

283.2

237.0

235.9

$0.99

$0.96
$0.35

Total Assets

Long-Term Borrowings

Stockholders' Equity

$ 13,736.3

$ 13,720.1

$ 11,006.2

$ 10,582.1

$ 10,196.4

6,612.2

3,320.0

7,213.1

3,029.6

5,190.3

2,459.1

5,223.5

2,161.0

5,184.6

1,883.4

(1)

(2)

(3)

(4)

(5)

Our fiscal year ends on the Friday nearest to September 30th. Fiscal years 2019, 2018, 2017, 2016 and 2015 refer to the
fiscal years ended September 27, 2019, September 28, 2018, September 29, 2017, September 30, 2016 and October 2,
2015, respectively. All periods presented were fifty-two week years.

Includes impact of the adoption of Accounting Standards Codification 606, Revenue from Contracts with Customers, and
the sale of our Healthcare Technologies business in the first quarter of fiscal 2019 (see Notes 7 and 2, respectively, to the
audited consolidated financial statements).

Includes impact of the acquisitions of Avendra and AmeriPride. To finance these acquisitions, we entered into a U.S.
dollar denominated term loan due 2025 and issued 5.000% Senior Notes due 2028.

Operating income and Interest and Other Financing Costs, net were restated to reflect the adoption of Accounting
Standards Update 2017-07, Compensation - Retirement Benefits (Topic 715): Improving the Presentation of Net Periodic
Pension Cost and Net Periodic Postretirement Benefit Cost (see Note 1 to the audited consolidated financial statements).

In fiscal 2018, the federal statutory income tax rate decreased from 35.0% to 21.0% through the passage of the "Tax Cuts
and Jobs Act." This resulted in a non cash tax benefit of approximately $237.8 million recorded in fiscal 2018 to the
provision (benefit) for income taxes on the Consolidated Statements of Income.

24 Aramark 2019 Form 10-K

Item 7.

MANAGEMENT’S DISCUSSION AND ANALYSIS

OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following discussion and analysis of Aramark's (the "Company, "we," "our" and "us") financial condition and results of 
operations for the fiscal years ended September 27, 2019 and September 28, 2018 should be read in conjunction with Selected 
Consolidated Financial Data and our audited consolidated financial statements and the notes to those statements. Discussion 
and analysis of our financial condition and results of operations for the fiscal year ended September 28, 2018 compared to the 
fiscal year ended September 29, 2017 is included under the heading Item 7 “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations - Results of Operations - Fiscal 2018 Compared to Fiscal 2017 and  - Liquidity 
and Capital Resources” in our Annual Report on Form 10-K filed for the fiscal year ended September 28, 2018 with the 
Securities and Exchange Commission ("SEC") on November 21, 2018.

Our discussion contains forward-looking statements, such as our plans, objectives, opinions, expectations, anticipations, 
intentions and beliefs, that are based upon our current expectations but that involve risks and uncertainties. Actual results and 
the timing of events could differ materially from those anticipated in those forward-looking statements as a result of a number 
of factors, including those set forth under "Risk Factors," "Special Note About Forward-looking Statements" and "Business" 
sections and elsewhere in this Annual Report on Form 10-K ("Annual Report"). In the following discussion and analysis of 
financial condition and results of operations, certain financial measures may be considered “non-GAAP financial measures” 
under SEC rules. These rules require supplemental explanation and reconciliation, which is provided elsewhere in this Annual 
Report on Form 10-K. 

Overview

We are a leading global provider of food, facilities and uniform services to education, healthcare, business & industry and 
sports, leisure & corrections clients. Our core market is the United States, which is supplemented by an additional 18-country 
footprint. Through our established brand, broad geographic presence and employees, we anchor our business in our partnerships 
with thousands of education, healthcare, business, sports, leisure and corrections clients. Through these partnerships we serve 
millions of consumers including students, patients, employees, sports fans and guests worldwide. 

We operate our business in three reportable segments: 

•

•

•

Food and Support Services United States ("FSS United States") - Food, refreshment, specialized dietary and
support services, including facility maintenance and housekeeping, provided to business, educational and
healthcare institutions and in sports, leisure and other facilities serving the general public in the United States.

Food and Support Services International ("FSS International") - Food, refreshment, specialized dietary and
support services, including facility maintenance and housekeeping, provided to business, educational and
healthcare institutions and in sports, leisure and other facilities serving the general public. We have operations in
18 countries outside the United States. Our largest international operations are in Canada, Chile, China, Germany,
Ireland and the United Kingdom, and in a majority of these countries we are one of the leading food and/or
facility services providers. We also have operations in Japan through our 50% ownership of AIM Services Co.,
Ltd., which is a leader in providing outsourced food services in Japan.

Uniform and Career Apparel ("Uniform") - Provides a full service employee uniform solution, including design,
sourcing and manufacturing, delivery, cleaning and maintenance on a contract basis. We directly market
personalized uniforms and accessories, provide managed restroom services and rent uniforms, work clothing,
outerwear, particulate-free garments and non-garment items and related services, including mats, shop towels and
first aid supplies, to clients in a wide range of industries in the United States, Canada, Puerto Rico and through a
joint venture in Japan, including the manufacturing, transportation, construction, restaurant and hotel, healthcare
and pharmaceutical industries.

Our Food and Support Services operations focus on serving clients in five principal sectors: Business & Industry, Education, 
Healthcare, Sports, Leisure & Corrections and Facilities & Other. Our FSS International reportable segment provides a similar 
range of services as those provided to our FSS United States clients and operates in the same sectors. Administrative expenses 
not allocated to our three reportable segments are presented separately as corporate expenses. 

During fiscal 2018, we acquired Avendra, LLC ("Avendra") and AmeriPride Services, Inc. ("AmeriPride") in separate 
transactions (see Note 2 to the audited consolidated financial statements). The Avendra acquisition consideration was $1,386.4 
million, partially offset by $87.3 million of cash and restricted investments acquired. The AmeriPride acquisition consideration 
was $995.4 million, partially offset by $84.9 million of cash acquired. We incurred new debt to finance both the Avendra and 
AmeriPride acquisitions. Our earnings have been impacted and we expect to continue to be impacted for some period following 

Aramark 2019 Form 10-K

25

the closings as a result of these acquisitions, due to, among other factors, merger and integration costs as well as depreciation 
and amortization resulting from purchase accounting and higher interest expense as a result of the new debt to finance the 
transactions. As a part of the integration of Avendra and AmeriPride, we have incurred $92 million of charges and expect to 
incur approximately $25 million to $30 million of additional charges over the next 12 months.

In the second quarter of fiscal 2018, we launched the next phase of our program related to food, labor and selling and general 
administrative initiatives to generate additional cost savings. These initiatives include a reduction in headcount through 
reorganization and integration. Efforts related to this phase have resulted in charges of approximately $46 million during fiscal 
2019, which includes $8.2 million for the relocation of our headquarters facility. The Company completed this cost savings 
phase as of September 27, 2019.

On August 26, 2019, we announced that Eric J. Foss stepped down from his role as Chairman, President and Chief Executive 
Officer, effective as of August 25, 2019. We recognized $12.1 million of charges related to his separation from us, of which 
$10.4 million related to cash compensation. These amounts are expected to be paid through fiscal 2021.

Divestiture

On November 9, 2018, we completed the sale of our wholly-owned Healthcare Technologies ("HCT") business for $293.7 
million in cash. The transaction resulted in a pretax gain of $156.3 million (tax effected gain of $139.2 million) in the audited 
Consolidated Statements of Income for the fiscal year ended September 27, 2019. We evaluated the business under the rules for 
discontinued operations and concluded it did not meet all of the criteria required.

Seasonality

Our revenue and operating results have varied from quarter to quarter as a result of different factors. Historically, within our 
FSS United States segment, there has been a lower level of activity during our first and second fiscal quarters in operations that 
provide services to sports and leisure clients. This lower level of activity, historically, has been partially offset during our first 
and second fiscal quarters by the increased activity levels in our educational operations. Conversely, historically there has been 
a significant increase in the provision of services to sports and leisure clients during our third and fourth fiscal quarters, which 
is partially offset by the effect of summer recess at colleges, universities and schools in our educational operations. 

Sources of Revenue

Our clients engage us, generally through written contracts, to provide our services at their locations. Depending on the type of 
client and service, we are paid either by our client or directly by the consumer to whom we have been provided access by our 
client. We typically use either profit and loss contracts or client interest contracts in our FSS United States and FSS 
International segments. These contracts differ in their provision for the amount of financial risk we bear and, accordingly, the 
potential compensation, profits or fees we may receive. Under profit and loss contracts, we receive all of the revenue from, and 
bear all of the expenses of, the provision of our services at a client location. For fiscal 2019, approximately two-thirds of our 
FSS United States and FSS International segment revenue was derived from profit and loss contracts. Client interest contracts 
include management fee contracts, under which our clients reimburse our operating costs and pay us a management fee, which 
may be calculated as a fixed dollar amount or a percentage of revenue or operating costs. Some management fee contracts 
entitle us to receive incentive fees based upon our performance under the contract, as measured by factors such as revenue, 
operating costs and customer satisfaction surveys. For fiscal 2019, approximately one-third of our FSS United States and FSS 
International segment revenue was derived from client interest contracts. 

For our Uniform segment, we typically serve our rental clients under written service contracts for an initial term of three to five 
years. As the majority of our clients purchase on a recurring basis, our backlog of orders at any given time consists principally 
of orders in the process of being filled. With the exception of certain governmental bid business, most of our direct marketing 
business is conducted under invoice arrangement with repeat clients. To a large degree, our direct marketing business is 
relationship-driven. While we have long-term relationships with our larger clients, we generally do not have contracts with 
these clients.

Costs and Expenses

Our costs and expenses are comprised of cost of services provided, depreciation and amortization and selling and general 
corporate expenses. Cost of services provided consists of direct expenses associated with our operations, which includes food 
costs, wages, other labor-related expenses (including workers' compensation, state unemployment insurance and federal or state 
mandated health benefits and other healthcare costs), insurance, fuel, utilities, piece goods and clothing and equipment. 
Depreciation and amortization expenses mainly relate to assets used in generating revenue. Selling and general corporate 
expenses include sales commissions, share-based compensation and other unallocated costs related to administrative functions 
including finance, legal, human resources and information technology. 

26 Aramark 2019 Form 10-K

Interest and Other Financing Costs, net

Interest and other financing costs, net, relates primarily to interest expense on long-term borrowings. Interest and other 
financing costs, net also includes third-party costs associated with long-term borrowings that were capitalized and are being 
amortized over the term of the borrowing.

Provision for Income Taxes

The provision for income taxes represents federal, foreign, state and local income taxes. Our effective tax rate differs from the 
statutory U.S. income tax rate due to the effect of state and local income taxes, tax rates in foreign jurisdictions, tax credits and 
certain nondeductible expenses. Our effective tax rate will change from quarter to quarter based on recurring and nonrecurring 
factors including, but not limited to, the geographical mix of earnings, state and local income taxes, tax audit settlements, share-
based award exercise activity and enacted tax legislation, including certain business tax credits. Both the fiscal 2019 and fiscal 
2018 income tax provisions were impacted by U.S. tax reform enacted in the "Tax Cuts and Jobs Act" (see Note 9 to the audited 
consolidated financial statements). Changes in judgment due to the evaluation of new information resulting in the recognition, 
derecognition or remeasurement of a tax position taken in a prior annual period are recognized separately in the quarter of the 
change.

Foreign Currency Fluctuations

The impact from foreign currency translation assumes constant foreign currency exchange rates based on the rates in effect for 
the prior year period being used in translation for the comparable current year period. We believe that providing the impact of 
fluctuations in foreign currency rates on certain financial results can facilitate analysis of period-to-period comparisons of 
business performance.

Fiscal Year

Our fiscal year is the fifty-two or fifty-three week period which ends on the Friday nearest to September 30th. The fiscal years 
ended September 27, 2019 and September 28, 2018 are both fifty-two week periods.

Aramark 2019 Form 10-K

27

Results of Operations
Fiscal 2019 Compared to Fiscal 2018 

The following tables present an overview of our results on a consolidated and segment basis with the amount of and percentage 
change between periods for the fiscal years 2019 and 2018 (dollars in millions). 

Fiscal Year Ended

September 27, 2019

September 28, 2018

$

%

$

16,227.3

$

15,789.6

$

437.7

Revenue

Costs and Expenses:

Cost of services provided

Other operating expenses

Gain on sale of Healthcare Technologies

Operating income

Interest and Other Financing Costs, net

Income Before Income Taxes

Provision (Benefit) for Income Taxes

14,532.7

959.7
(156.3)
15,336.1

891.2

335.0

556.2

107.7

13,997.9

973.3

—

14,971.2

818.4

346.6

471.8
(96.6)
568.4

$

534.8
(13.6)
(156.3)
364.9

72.8
(11.6)
84.4

204.3
(119.9)

3 %

4 %

(1)%

— %

2 %

9 %

(3)%

18 %

(212)%

(21)%

Net income

$

448.5

$

Revenue by Segment(1)

FSS United States
FSS International

Uniform

Fiscal Year Ended

September 27, 2019

September 28, 2018

$

%

$

$

9,898.6

$

10,137.8

$

3,742.9

2,585.8

3,655.8

1,996.0

16,227.3

$

15,789.6

$

(239.2)
87.1

589.8

437.7

Operating Income by Segment(1)

September 27, 2019

September 28, 2018

$

%

Fiscal Year Ended

FSS United States
FSS International

Uniform

Corporate

$

$

716.8

$

682.7

$

142.7

191.3
(159.6)
891.2

$

142.2

181.4
(187.9)
818.4

$

34.1

0.5

9.9

28.3

72.8

(2%)

2%

30%

3%

5%

—%

5%

(15%)

9%

(1) As a percentage of total revenue, FSS United States represented 61% and 64%, FSS International represented 23% and 23% and Uniform represented 16% and 
13% for fiscal 2019 and fiscal 2018, respectively. The fiscal 2019 percentages were impacted by the adoption of Accounting Standards Codification ("ASC") 606 
(see Note 7 to the audited consolidated financial statements). Revenue and operating income in fiscal 2019 for the FSS United States segment were also impacted 
by the sale of HCT in the first quarter of fiscal 2019 (see Note 2 to the audited consolidated financial statements). Fiscal 2018 operating income was impacted by 
the adoption of ASU 2017-07, Compensation - Retirement Benefits (Topic 715): Improving the Presentation of Net Periodic Pension Cost and Net Periodic
Postretirement Benefit Cost (see Note 1 to the audited consolidated financial statements).

Consolidated Overview

Revenue increased by approximately 3% during fiscal 2019 compared to the prior year period. The increase was attributable to:

•

•

•

•

•

•

growth in our FSS International segment (approximately 2%) and our Uniform segment (approximately 1%);

growth in the Sports, Leisure & Corrections sector in our FSS United States segment (approximately 1%);

the adoption of the new revenue recognition standard mainly from certain fees previously recognized as a reduction to
“Cost of services provided,” that are now recognized in “Revenue" in our Uniform segment (approximately 2%); and

growth due to the Avendra and AmeriPride acquisitions (approximately 1%); which more than offset

the effect of the divestiture of HCT (approximately -2%); and

the negative impact of foreign currency translation (approximately -2%).

28 Aramark 2019 Form 10-K

The following table presents the cost of services provided by segment and as a percent of revenue for the fiscal years ended 
September 27, 2019 and September 28, 2018.

Cost of services provided

FSS United States

FSS International

Uniform

Fiscal Year Ended

September 27, 2019

September 28, 2018

$

% of Revenue

$

% of Revenue

$ 8,851.5

89% $ 8,956.9

3,517.1

2,164.1

94%

84%

3,428.8

1,612.2

$ 14,532.7

90% $ 13,997.9

88%

94%

81%

89%

The following table presents the percentages attributable to the components in cost of services provided for fiscal 2019 and 
fiscal 2018. 

Cost of services provided components

Food and support service costs

Personnel costs

Other direct costs

Fiscal Year Ended

September 27, 2019

September 28, 2018

28%

47%

25%
100%

26%

47%

27%
100%

Operating income increased by approximately $72.8 million during fiscal 2019 compared to the prior year period. The increase 
in operating income was attributable to:

•

•

•

•

•

•

•

•

•

•

•

•

a gain from the divestiture of the HCT business (approximately $156.3 million);

an increase in profit related to the acquisitions of Avendra and AmeriPride and lower merger and integration costs
(approximately $41.1 million);

a decrease in share-based compensation expense primarily related to an increase in the prior year actual and expected
attainment percentages related to the fiscal 2016 and fiscal 2017 Performance Stock Unit ("PSU") grants, respectively,
and a decrease in the actual and expected attainment percentages in the current year related to the fiscal 2017 and fiscal
2018 PSU grants, respectively, (approximately $33.0 million);

lower severance and consulting costs related to streamlining initiatives (approximately $22.2 million);

an increase in profit in the Sports, Leisure and Corrections sector in our FSS United States segment, including income
relating to the recovery of our investment (possessory interest) at one of the National Park Service ("NPS") sites
(approximately $16.2 million); partially offset by

higher personnel costs, including employee incentive expenses related to the annual bonus (approximately $87.6
million) and employer retirement matching contributions (approximately $12.4 million) and expenses for employee
reinvestments funded by benefits from U.S. tax reform (approximately $74.9 million);

profit decline in the Business & Industry sector and from the divestiture of HCT (approximately $30.2 million);

charges related to certain legal settlements (approximately $27.9 million);

non cash impairment charges related to various assets (approximately $14.8 million);

cash compensation charges related to the retirement of our former chief executive officer (approximately $10.4
million);

closing costs mainly related to customer contracts within our FSS International segment (approximately $10.3
million); and

advisory, legal and other professional fees related to the Mantle Ridge Group (approximately $7.7 million).

Interest and Other Financing Costs, net, decreased 3% during fiscal 2019 compared to the prior year period. The decrease for 
fiscal 2019 was primarily due to lower refinancing activity expenses compared to fiscal 2018 of $15.6 million and an increase 
in favorable returns on our interest rate swaps of $11.7 million, partially offset by higher borrowings from the financing in 
fiscal 2018 for the Avendra and AmeriPride acquisitions.

Aramark 2019 Form 10-K

29

The effective income tax rate for fiscal 2019 was 19.4% compared to (20.5)% in the prior year. The increase in the effective tax 
rate in fiscal 2019 was driven by prior year one-time benefits resulting from a reduction in the U.S. federal statutory rate from 
35% to 21% and the re-measurement of our deferred tax assets and liabilities as a result of the “Tax Cuts and Jobs Act." A non 
cash benefit of approximately $237.8 million was recorded to the provision (benefit) for income taxes for fiscal 2018 in the 
Consolidated Statements of Income as a result of U.S. tax reform, the impact of certain permanently reinvested foreign earnings 
and certain other tax adjustments. The effective tax rate for fiscal 2019 also includes a tax benefit of approximately $10.4 
million, mainly as a result of U.S. tax reform (see Note 9 to the audited consolidated financial statements) and a $17 million tax 
provision related to the sale of HCT (see Note 2 to the audited consolidated financial statements).

Segment Results

FSS United States Segment

The FSS United States reportable segment consists of five sectors which have similar economic characteristics and are 
aggregated into a single operating segment. The five sectors of the FSS United States reportable segment are Business & 
Industry, Education, Healthcare, Sports, Leisure & Corrections and Facilities & Other. 

Revenue for each of these sectors is summarized as follows (in millions):

Business & Industry

Education
Healthcare

Sports, Leisure & Corrections

Facilities & Other

Fiscal Year Ended

September 27, 2019

September 28, 2018

$

$

1,587.0

3,228.8
933.5

2,557.5

1,591.8

9,898.6

$

1,550.6

3,239.6
1,292.1

2,445.1

1,610.4

$

10,137.8

Change

%

2 %

— %
(28)%

5 %

(1)%

(2)%

The Healthcare, Education and Facilities & Other sectors generally have high-single digit operating income margins and the 
Business & Industry and Sports, Leisure & Corrections sectors generally have mid-single digit operating income margins. 

FSS United States segment revenue decreased by approximately 2% during fiscal 2019 compared to the prior year period. The 
decrease was attributable to:

•

•

•

•

a decrease in Healthcare sector revenue resulting from the divestiture of HCT (approximately -29% of Healthcare
sector); and

a decrease in Facilities & Other sector revenue resulting from a decline in base business within our facilities business;
which more than offset

an increase in Sports, Leisure & Corrections sector revenue resulting from new business and base business growth in
stadiums and arenas; and

an increase in Business & Industry sector revenue resulting from new business and base business growth.

Operating income increased by approximately $34.1 million during fiscal 2019 compared to the prior year period. The increase 
in operating income was attributable to:

•

•

•

•

•

•

•

a gain from the divestiture of the HCT business (approximately $156.3 million);

an increase in profit in the Sports, Leisure and Corrections sector, including income relating to the recovery of our
investment (possessory interest) at one of the NPS sites (approximately $16.2 million);

lower severance charges related to streamlining initiatives (approximately $9.3 million); and

an increase in profit related to the acquisition of Avendra and lower merger and integration costs (approximately $7.9
million); which more than offset

higher personnel costs, including employee incentive expenses related to the annual bonus (approximately $45.0
million) and employer retirement matching contributions (approximately $7.8 million) and expenses for employee
reinvestments funded by benefits from U.S. tax reform (approximately $58.7 million);

profit decline in the Business & Industry sector and from the divestiture of HCT (approximately $30.2 million);

charges related to certain legal settlements (approximately $11.1 million); and

30 Aramark 2019 Form 10-K

•

non cash impairment charges related to various assets ($11.1 million).

Revenue and operating income were both negatively impacted during fiscal 2018 by natural disasters, specifically the wildfires 
at Yosemite National Park. The impact to the FSS United States segment was an approximate $28 million decline in revenue 
and an approximate $9 million decline in operating income, which includes $5 million of recoveries under our insurance 
program.

FSS International Segment

FSS International segment revenue increased by approximately 2% during fiscal 2019 compared to the prior year period. The 
increase was attributable to:

•

•

revenue growth across all regions; partially offset by

the negative impact of foreign currency translation (approximately 7%).

During fiscal 2019, the consolidation of a joint venture contributed approximately 1% revenue growth.

Operating income increased by approximately $0.5 million during fiscal 2019 compared to the prior year period. The increase 
in operating income was attributable to:

•

•

•

•

•

•

profit growth in Germany, Canada, China, South America and our 50% joint venture ownership in AIM Services Co.
Ltd. in Japan;

prior year charges related to a joint venture partner liquidation and related acquisition (approximately $7.5 million);
and

lower severance costs related to streamlining initiatives (approximately $4.3 million); partially offset by

higher personnel costs, including employee incentive expenses related to the annual bonus (approximately $24.4
million);

closing costs mainly related to customer contracts (approximately $10.3 million); and

the negative impact of foreign currency translation (approximately $3.4 million).

Uniform Segment

Uniform segment revenue increased by approximately 30% during fiscal 2019 compared to the prior year period. The increase 
was primarily from the adoption of the new revenue recognition standard mainly from certain fees previously recognized as a 
reduction to “Cost of services provided” that are now recognized in “Revenue” (approximately 19%) and growth within our 
uniform rental business. The acquisition of AmeriPride contributed approximately 8% to revenue growth in fiscal 2019.

Operating income increased by approximately $9.9 million during fiscal 2019 compared to the prior year period. The increase 
in operating income was attributable to:

•

•

•

•

•

•

•

profit growth related to the acquisition of AmeriPride and our legacy uniform rental business;

lower merger and integration related costs from the AmeriPride acquisition (approximately $8.0 million); and

a prior year environmental reserve related to a reassessment of the monitoring period of respective sites
(approximately $5.0 million); which more than offset

higher personnel costs, including employee incentive expenses related to the annual bonus ($13.6 million) and
employer retirement matching contributions (approximately $4.7 million) and expenses for employee reinvestments
funded by benefits from U.S. tax reform (approximately $14.4 million);

charges related to certain legal settlements (approximately $5.1 million);

non cash impairment charges (approximately $3.7 million); and

income received in fiscal 2018 as a result of favorable loss experience in older insurance years under our casualty
insurance program (approximately $3.4 million).

Corporate

Corporate expenses, those administrative expenses not allocated to the business segments, decreased by approximately $28.3 
million during fiscal 2019 compared to the prior year period. The decrease was attributable to:

•

a decrease in share-based compensation expense primarily related to an increase in the prior year actual and expected
attainment percentages related to the fiscal 2016 and fiscal 2017 PSU grants, respectively, and a decrease in the actual

Aramark 2019 Form 10-K

31

and expected attainment percentages in the current year related to the fiscal 2017 and fiscal 2018 PSU grants, 
respectively, (approximately $33.0 million);

lower acquisition related costs from the Avendra and AmeriPride acquisitions (approximately $25.3 million); and

lower consulting costs (approximately $5.8 million); partially offset by

charges related to certain legal settlements (approximately $11.7 million);

cash compensation charges related to the retirement of our former chief executive officer (approximately $10.4
million);

advisory, legal and other professional fees related to the Mantle Ridge Group (approximately $7.7 million);

banker fees related to the divestiture of HCT (approximately $6.1 million);

higher personnel costs, including employee incentive expenses related to the annual bonus (approximately $4.6
million) and expenses for employee reinvestments funded by benefits from U.S. tax reform (approximately $1.4
million); and

the change in fair value of certain gasoline and diesel agreements (a loss of approximately $5.0 million).

•

•

•

•

•

•

•

•

Liquidity and Capital Resources

Overview

Our principal sources of liquidity are cash generated from operating activities, funds from borrowings and existing cash on 
hand. As of September 27, 2019, we had $246.6 million of cash and cash equivalents and approximately $897.8 million of 
availability under our senior secured revolving credit facility. A significant portion of our cash and cash equivalents is held in 
mature, liquid geographies where we have operations. As of September 27, 2019, there was approximately $881.9 million of 
outstanding foreign currency borrowings.

We believe that our cash generated from operations, cash and cash equivalents and the unused portion of our committed credit 
availability under the senior secured revolving credit facility will be adequate to meet anticipated cash requirements to fund 
working capital, capital spending, debt service obligations, refinancings, dividends and other cash needs. As part of our ongoing 
liquidity assessments, we routinely monitor our cash flow (including the mix of domestic and international inflows and 
outflows) and the condition of the capital markets in order to be prepared to respond to changing conditions.

On February 5, 2019, we announced as a result of tax savings from U.S. tax reform that we would invest $90 million in our 
workforce through targeted wage adjustments, retirement contributions and special recognition awards, as well as employee 
training programs and scholarships. We funded a majority of these investments during fiscal 2019, of which $62.5 million was 
paid in special recognition awards and employee training programs. We have $12.4 million of accrued retirement contributions 
in the audited Consolidated Balance Sheets as of September 27, 2019, which are expected to be paid during the first quarter of 
fiscal 2020. We expect to spend approximately $10 million during fiscal 2020 related to the investment in our workforce.

The table below summarizes our cash activity (in millions):

Net cash provided by operating activities

Net cash used in investing activities

Net cash provided by (used in) financing activities

Fiscal Year Ended

September 27, 2019

September 28, 2018

$

$

984.2
(209.5)
(734.9)

1,051.9
(2,865.3)
1,794.2

Reference to the audited Consolidated Statements of Cash Flows will facilitate understanding of the discussion that follows.

Cash Flows Provided by Operating Activities

During fiscal 2019, as discussed in "Results of Operations" above, net income and non cash charges decreased during fiscal 
2019 compared to fiscal 2018. Fiscal 2019 was impacted by the gain from the divestiture of the HCT business of approximately 
$139.2 million, partially offset by $74.9 million of employee reinvestments from U.S. tax reform. Fiscal 2018 includes the non 
cash benefit of approximately $237.8 million recorded to the provision (benefit) to income taxes. The decrease in cash flows 
provided by operating activities was partially offset by the favorable change in operating assets and liabilities ($173.2 million). 
The change in operating assets and liabilities compared to the prior year period was primarily due to the following: 

•

Accrued expenses were a source of cash in fiscal 2019 compared to a use of cash in fiscal 2018 primarily due to higher
accruals related to the annual bonus, legal settlements and payroll and benefits and the timing of deferred income and

32 Aramark 2019 Form 10-K

one-time payments made during fiscal 2018 for certain liabilities assumed related to the Avendra and AmeriPride 
acquisitions, partially offset by the timing of insurance and interest payments;

•

•

Prepayments were a greater use of cash due to the timing of income tax payments; and

Accounts receivable were a greater use of cash due to the timing of collections and revenue growth.

During fiscal 2019, we paid approximately $62.5 million of special recognition awards and employee training costs funded by 
benefits from U.S. tax reform. The Company also received income of approximately $14.6 million related to favorable loss 
experience in older insurance years under our casualty insurance program. We received approximately $18.9 million of 
comparable proceeds under our casualty insurance program during fiscal 2018. During fiscal 2018, we incurred approximately 
$58.2 million of acquisition related costs related to Avendra and AmeriPride. As a result of the adoption of the new revenue 
recognition standard in the first quarter of fiscal 2019, certain payments made to our clients, previously included within 
"Purchases of property and equipment and other" in Cash Flows Used in Investing Activities, are now included within 
"Payments made to clients on contracts" in Cash Flows Provided by Operating Activities. These client payments were 
approximately $40.1 million during fiscal 2019. The "Changes in other assets" caption was a greater use of cash during fiscal 
2019 mainly from the change in our 50% ownership interest in AIM Services Co., Ltd., as cash distributions received were 
higher during fiscal 2018 by $25.2 million. The "Other operating activities" caption in both periods reflects adjustments to net 
income related to non-operating gains and losses.

Cash Flows Used in Investing Activities

The decrease in net cash flows used in investing activities during fiscal 2019 compared to fiscal 2018 relates primarily to the 
proceeds from the sale of HCT in the first quarter of fiscal 2019 of $293.7 million, lower levels of capital expenditures and 
lower spending for acquisitions for fiscal 2019 compared to fiscal 2018, which included the Avendra and AmeriPride 
acquisitions. The "Proceeds from governmental agencies related to property and equipment" caption includes $16.2 million of 
proceeds relating to the recovery of our investment (possessory interest) at one of the NPS sites within our Sports, Leisure & 
Corrections sector and $6.8 million of proceeds from government grants related to our new headquarters.

Cash Flows Provided by (Used In) Financing Activities

During fiscal 2019, cash used by financing activities was impacted by $500.0 million of optional prepayments on term loans 
borrowings, of which $200.0 million was from the proceeds of the HCT divestiture.

During fiscal 2018, cash provided by financing activities was impacted by the following:

•

•

•

•

•

•

issuance of a new $1.785 billion U.S. Term Loan B due 2025;

issuance of $1.150 billion aggregate principal amount of 5.000% senior unsecured notes due 2028;

repayment of the U.S. dollar denominated term loan to Aramark Services, Inc. ("ASI") due 2022 ($633.8 million of
principal);

repayment of borrowings on term loans ($302.6 million, which includes $260.4 million of optional prepayments);

decline in funding under the Receivables Facility ($254.2 million); and

payment of fees related to the U.S. Term Loan B due 2025 and the 5.000% senior unsecured notes due 2028
(approximately $24.7 million).

On August 6, 2019, the Board of Directors authorized a new share repurchase program providing for purchases up to $200.0 
million of Aramark common stock through July 2022. We may utilize various methods to effect repurchases of our common 
stock under the repurchase program, which could include open market repurchases, privately negotiated transactions, block 
transactions, accelerated share repurchase or open market solicitations for shares, some of which may be effected through Rule 
10b5-1 plans. Repurchases will be made based on ongoing assessments of the capital needs of the business, the market price of 
our common stock and general market conditions. The program may be suspended or discontinued at any time.

During fiscal 2017, the Board of Directors authorized a share repurchase program providing for purchases of up to $250.0 
million of Aramark common stock, which expired February 1, 2019. During fiscal 2019, we completed a repurchase of 1.6 
million shares of our common stock for $50.0 million under this program. During fiscal 2018, we completed a repurchase of 0.6 
million shares of our common stock for $24.4 million.

The "Other financing activities" caption also reflects a use of cash during fiscal 2019 and fiscal 2018, primarily related to taxes 
paid by us when we withhold shares upon an employee's exercise or vesting of equity awards to cover income taxes. 

We intend to continue to pay cash dividends on our common stock, subject to our compliance with applicable law, and 
depending on, among other things, our results of operations, financial condition, level of indebtedness, capital requirements, 
contractual restrictions, restrictions in our debt agreements, business prospects and other factors that our Board of Directors 

Aramark 2019 Form 10-K

33

may deem relevant. However, the payment of any future dividends will be at the discretion of our Board of Directors and our 
Board of Directors may, at any time, determine not to continue to declare quarterly dividends.

Covenant Compliance

The Credit Agreement contains a number of covenants that, among other things, restrict, subject to certain exceptions, our 
ability and the ability of our subsidiaries to: incur additional indebtedness; issue preferred stock or provide guarantees; create 
liens on assets; engage in mergers or consolidations; sell assets; pay dividends, make distributions or repurchase our capital 
stock; make investments, loans or advances; repay or repurchase any subordinated debt, except as scheduled or at maturity; 
create restrictions on the payment of dividends or other amounts to us from our restricted subsidiaries; make certain 
acquisitions; engage in certain transactions with affiliates; amend material agreements governing our subordinated debt (or any 
indebtedness that refinances our subordinated debt); and fundamentally change our business. The indentures governing our 
senior notes contain similar provisions. As of September 27, 2019, we were in compliance with these covenants.

As stated above, the Credit Agreement and the indentures governing our senior notes contain provisions that restrict our ability 
to pay dividends and repurchase stock (collectively, "Restricted Payments"). In addition to customary exceptions, the Credit 
Agreement and indentures permit Restricted Payments in the aggregate up to an amount that increases quarterly by 50% of our 
Consolidated Net Income, as such term is defined in these debt agreements, subject to being in compliance with the interest 
coverage ratio described below.

Under the Credit Agreement, we are required to satisfy and maintain specified financial ratios and other financial condition tests 
and covenants. The indentures governing our senior notes also require us to comply with certain financial ratios in order to take 
certain actions. Our continued ability to meet those financial ratios, tests and covenants can be affected by events beyond our 
control, and there can be no assurance that we will meet those ratios, tests and covenants.

These financial ratios, tests and covenants involve the calculation of certain measures that we refer to in this discussion as 
"Covenant Adjusted EBITDA." Covenant Adjusted EBITDA is not a measurement of financial performance under U.S. GAAP. 
Covenant Adjusted EBITDA is defined as net income (loss) of ASI. and its restricted subsidiaries plus interest and other 
financing costs, net, provision (benefit) for income taxes, and depreciation and amortization, further adjusted to give effect to 
adjustments required in calculating covenant ratios and compliance under our Credit Agreement and the indentures governing 
our senior notes.

Our presentation of these measures has limitations as an analytical tool, and should not be considered in isolation or as a 
substitute for analysis of our results as reported under U.S. GAAP. You should not consider these measures as alternatives to net 
income or operating income determined in accordance with U.S. GAAP. Covenant Adjusted EBITDA, as presented by us, may 
not be comparable to other similarly titled measures of other companies because not all companies use identical calculations.

The following is a reconciliation of net income attributable to ASI stockholder, which is a U.S. GAAP measure of Aramark 
Services, Inc.'s operating results, to Covenant Adjusted EBITDA as defined in our debt agreements. The terms and related 
calculations are defined in the Credit Agreement and the indentures governing our senior notes. Covenant Adjusted EBITDA is 
a measure of ASI and its restricted subsidiaries only and does not include the results of Aramark.

(in millions)
Net income attributable to ASI stockholder

Interest and other financing costs, net

Provision (Benefit) for income taxes

Depreciation and amortization
Share-based compensation expense(1)
Unusual or non-recurring (gains)/losses(2)
Pro forma EBITDA for equity method investees(3)
Pro forma EBITDA for certain transactions(4)
Other(5)
Covenant Adjusted EBITDA

Fiscal Year Ended

September 27, 2019

September 28, 2018

$

448.5

$

335.0

107.7

592.6
55.3
(156.3)
8.1

21.5

253.5

$

1,665.9

$

567.9

346.5
(96.6)
596.2
88.3

—
15.2

58.6

151.7

1,727.8

(1)

Represents share-based compensation expense resulting from the application of accounting for stock options, restricted
stock units, performance stock units and deferred stock unit awards (see Note 11 to the audited consolidated financial
statements).

34 Aramark 2019 Form 10-K

(2)

(3)

(4)

(5)

Represents the gain from the divestiture of HCT.

Represents our estimated share of EBITDA, primarily from our AIM Services Co., Ltd. equity method investment, not
already reflected in our Net income attributable to ASI stockholder. EBITDA for this equity method investee is
calculated in a manner consistent with consolidated Covenant Adjusted EBITDA but does not represent cash
distributions received from this investee.

Represents the annualizing of net EBITDA from acquisitions and divestitures made during the period.

"Other" for the twelve months ended September 27, 2019 and September 28, 2018, respectively, includes expenses
related to merger and integration related charges ($36.1 million and $78.1 million), adjustments to remove the impact
attributable to the adoption of certain new accounting standards, including Accounting Standards Codification 606,
Revenue from Contracts with Customers, in accordance with the Credit Agreement and indentures ($23.7 million and
$7.7 million), organizational streamlining initiatives ($18.7 million and $36.6 million), duplicate rent charges, moving
costs, opening costs to build out and ready the Company's new headquarters while occupying its then existing
headquarters and closing costs ($8.2 million and $7.7 million), the impact of hyperinflation in Argentina ($4.9 million
and $3.8 million), the impact of the change in fair value related to certain gasoline and diesel agreements ($4.7 million
loss and $0.2 million gain) and other miscellaneous expenses. "Other" for the twelve months ended September 27, 2019
also includes compensation expense for employee reinvestments funded by benefits from U.S. tax reform ($74.9
million), charges related to certain legal settlements ($27.9 million), non cash impairment charges ($14.8 million), cash
compensation charges associated with the retirement of the Company's former chief executive officer ($10.4 million),
closing costs mainly related to customer contracts ($8.5 million), advisory fees related to shareholder matters ($7.7
million), banker fees and other charges related to the sale of HCT ($7.7 million) and settlement charges related to exiting
a joint venture arrangement ($4.5 million). "Other" for the twelve months ended September 28, 2018 also includes
property and other asset write-downs related to a joint venture liquidation and acquisition ($7.5 million) and certain
environmental charges ($5.0 million).

Our covenant requirements and actual ratios for the fiscal year ended September 27, 2019 are as follows: 

Consolidated Secured Debt Ratio(1)
Interest Coverage Ratio (Fixed Charge Coverage Ratio)(2)

Covenant
Requirements

Actual
Ratios

5.125x

2.000x

1.78x

5.02x

(1)

(2)

The Credit Agreement requires ASI to maintain a maximum Consolidated Secured Debt Ratio, defined as consolidated
total indebtedness secured by a lien to Covenant Adjusted EBITDA, of 5.125x. Consolidated total indebtedness secured
by a lien is defined in the Credit Agreement as total indebtedness consisting of debt for borrowed money, capital leases,
debt in respect of sale-leaseback transactions, disqualified and preferred stock and advances under the Receivables
Facility secured by a lien reduced by the amount of cash and cash equivalents on the consolidated balance sheet that is
free and clear of any lien. Non-compliance with the maximum Consolidated Secured Debt Ratio could result in the
requirement to immediately repay all amounts outstanding under the Credit Agreement, which, if ASI's lenders under our
Credit Agreement (other than the lenders in respect of ASI's U.S. Term Loan B, which lenders do not benefit from the
maximum Consolidated Secured Debt Ratio covenant) failed to waive any such default, would also constitute a default
under the indentures governing our senior notes.

Our Credit Agreement establishes an incurrence-based minimum Interest Coverage Ratio, defined as Covenant Adjusted
EBITDA to consolidated interest expense, the achievement of which is a condition for us to incur additional indebtedness
and to make certain restricted payments. If we do not maintain this minimum Interest Coverage Ratio calculated on a pro
forma basis for any such additional indebtedness or restricted payments, we could be prohibited from being able to incur
additional indebtedness, other than the incremental capacity provided for under the Credit Agreement and pursuant to
specified exceptions, and make certain restricted payments, other than pursuant to certain exceptions. The minimum
Interest Coverage Ratio is 2.000x for the term of the Credit Agreement. Consolidated interest expense is defined in the
Credit Agreement as consolidated interest expense excluding interest income, adjusted for acquisitions and dispositions,
further adjusted for certain non-cash or nonrecurring interest expense and our estimated share of interest expense from
one equity method investee. The indentures governing our senior notes include a similar requirement which is referred to
as a Fixed Charge Coverage Ratio.

The Company and its subsidiaries and affiliates may from time to time, in their sole discretion, purchase, repay, redeem or retire 
any of our outstanding debt securities (including any publicly issued debt securities), in privately negotiated or open market 
transactions, by tender offer or otherwise, or extend or refinance any of our outstanding indebtedness. 

Aramark 2019 Form 10-K

35

The following table summarizes our future obligations for debt repayments, capital leases, estimated interest payments, future 
minimum rental and similar commitments under noncancelable operating leases as well as contingent obligations related to 
outstanding letters of credit and guarantees as of September 27, 2019 (dollars in thousands):

Contractual Obligations as of September 27, 2019
Long-term borrowings(1)
Capital lease obligations
Estimated interest payments(2)
Operating leases and other noncancelable commitments
Purchase obligations(3)
Other liabilities(4)

Other Commercial Commitments as of September 27, 2019
Letters of credit

Payments Due by Period

Total
$ 6,571,716
148,754
1,473,800
527,562
595,289

270,100
$ 9,587,221

Less than
1 year
$ 38,607
31,321
237,200
101,061
248,926

58,800
$ 715,915

$

1-3 years

92,211
50,420
478,100
131,673
158,449

32,000
$ 942,853

3-5 years
$2,169,447
30,814
471,500
80,010
63,031

14,000
$2,828,802

More than
5 years
$4,271,451
36,199
287,000
214,818
124,883

165,300
$5,099,651

Amount of Commitment Expiration by Period

Total
Amounts
Committed

$

110,052

Less than
1 year
$ 110,052

1-3 years

3-5 years

More than
5 years

$

— $

— $

—

(1)

(2)

Excludes the $48.3 million reduction to long-term borrowings from debt issuance costs and the increase of $10.0 million
from the premium on the 5.125% Senior Notes due 2024.

These amounts represent future interest payments related to our existing debt obligations based on fixed and variable
interest rates specified in the associated debt agreements and reflect any current hedging arrangements. Payments related
to variable debt are based on applicable rates at September 27, 2019 plus the specified margin in the associated debt
agreements for each period presented. The amounts provided relate only to existing debt obligations and do not assume
the refinancing or replacement of such debt. The average debt balance for each fiscal year from 2020 through 2025 is
$6,496.2 million, $6,460.4 million, $6,414.7 million, $6,195.8 million, $4,956.9 million and $2,976.1 million,
respectively. The weighted average interest rate of our existing debt obligations for each fiscal year from 2020 through
2025 is 3.65%, 3.67%, 3.75%, 4.04%, 4.46% and 4.59%, respectively (see Note 5 to the audited consolidated financial
statements for the terms and maturities of existing debt obligations).

(3)

Represents commitments for capital projects to help finance improvements or renovations at the facilities in which we
operate.

(4)

Includes certain unfunded employee retirement, legal settlement, CEO retirement and severance related obligations.

During the first quarter of fiscal 2019, we extended the maturity dates of the Revolving Credit Facility, Yen Term Loan due 2022, 
Canadian Term Loan due 2022, Canadian Term Loan A-1 due 2023 and Euro Term Loan due 2022 to October 1, 2023 (see Note 
5 to the audited consolidated financial statements).

We have excluded from the table above uncertain tax liabilities due to the uncertainty of the amount and period of payment. As 
of September 27, 2019, we have gross uncertain tax liabilities of $36.3 million (see Note 9 to the audited consolidated financial 
statements). During fiscal 2019, we made contributions totaling $10.5 million into our defined benefit pension plans and benefit 
payments and settlements of $21.5 million out of these plans. Estimated contributions to our defined benefit pension plans in 
fiscal 2020 are $4.1 million and estimated benefit payments out of these plans in fiscal 2020 are $13.6 million (see Note 8 to the 
audited consolidated financial statements).

We have an agreement (the "Receivables Facility") with three financial institutions where we sell on a continuous basis an 
undivided interest in all eligible accounts receivable, as defined in the Receivables Facility. The maximum amount available 
under the Receivables Facility is $400.0 million, which expires in May 2021. In addition, the Receivables Facility includes a 
seasonal tranche which increases the capacity of the Receivables Facility and the maximum amount available by $100.0 million 
from October through March. As of September 27, 2019, there were no borrowings outstanding under the Receivables Facility. 
Amounts borrowed under the Receivables Facility fluctuate monthly based on our funding requirements and the level of 
qualified receivables available to collateralize the Receivables Facility. 

Pursuant to the Receivables Facility, we formed ARAMARK Receivables, LLC, a wholly-owned, consolidated, bankruptcy-
remote subsidiary. ARAMARK Receivables, LLC was formed for the sole purpose of transferring receivables generated by 

36 Aramark 2019 Form 10-K

certain of our subsidiaries. Under the Receivables Facility, we and certain of our subsidiaries transfer without recourse all of 
their accounts receivable to ARAMARK Receivables, LLC. As collections reduce previously transferred interests, interests in 
new, eligible receivables are transferred to ARAMARK Receivables, LLC, subject to meeting certain conditions.

Our business activities do not include the use of unconsolidated special purpose entities and there are no significant business 
transactions that have not been reflected in the accompanying financial statements. In fiscal 2019, we began insuring portions 
of our general liability, automobile liability and workers’ compensation risks through a wholly owned captive insurance 
subsidiary (the "Captive") to enhance our risk financing strategies. The Captive is subject to regulation in its jurisdiction of 
domicile, including regulations relating to levels of liquidity and solvency as such concepts are defined by the regulator. The 
Captive was in compliance with these regulations as of year-end. These regulations may have the effect of limiting our ability to 
access certain cash and cash equivalents held by the Captive for uses other than for the payment of our general liability, 
automobile liability and workers’ compensation claims and related Captive costs. As of September 27, 2019, cash and cash 
equivalents at the Captive was $50.4 million.

We are self-insured for a limited portion of the risk retained under our general liability, automobile liability and workers’ 
compensation insurance arrangements. Self-insurance reserves are recorded based on actuarial analyses.

Critical Accounting Policies and Estimates

Our significant accounting policies are described in the notes to the audited consolidated financial statements included in this 
Annual Report. As described in such notes, we recognize revenue in the period in which the performance obligation is satisfied. 
During the first quarter of fiscal 2019, we adopted the new accounting standard related to revenue recognition. See Notes 1 and
7 to our audited consolidated financial statements for our revenue recognition policy and the impact of adoption of the new 
accounting standard.

In preparing our financial statements, management is required to make estimates and assumptions that, among other things, 
affect the reported amounts of assets, liabilities, revenue and expenses. These estimates and assumptions are most significant 
where they involve levels of subjectivity and judgment necessary to account for highly uncertain matters or matters susceptible 
to change, and where they can have a material impact on our financial condition and operating performance. If actual results 
were to differ materially from the estimates made, the reported results could be materially affected.

Asset Impairment Determinations 

Goodwill, the Aramark trade name and other trade names are primarily indefinite lived intangible assets that are not amortizable 
and are subject to an impairment test that we conduct annually or more frequently if a change in circumstances or the 
occurrence of events indicates that potential impairment exists. The impairment test may first consider qualitative factors to 
determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying amount. Examples of 
qualitative factors include, macroeconomic conditions, industry and market considerations, cost factors, overall financial 
performance, entity-specific events, events affecting reporting units and sustained changes in our stock price. If results of the 
qualitative assessment indicate a more likely than not determination or if a qualitative assessment is not performed, a 
quantitative test is performed by comparing the estimated fair value using discounted cash flow calculations of each reporting 
unit with its estimated net book value. The discounted cash flow calculations are dependent on several subjective factors 
including the timing of future cash flows, future growth rates and the discount rate. If our assumptions or estimates in our fair 
value calculations change or if future cash flows or future growth rates vary from what was planned, this may impact our 
impairment analysis.

We perform the assessment of goodwill at the reporting unit level. Within our FSS International segment, each country or 
region is evaluated separately since they are relatively autonomous and separate goodwill balances have been recorded for each 
entity. During the fourth quarter of fiscal 2019, we performed an impairment test for goodwill for each of our reporting units 
using a qualitative testing approach, except for one reporting unit which was tested using the quantitative approach. Based on 
our evaluation performed, we determined that it was more likely than not that the fair value of each of the reporting units 
exceeded its respective carrying amount, and therefore, we determined that goodwill was not impaired. The fair value of the 
reporting unit in our FSS International segment for which goodwill was tested using the quantitative approach has a goodwill 
balance of $282.3 million and a fair value that exceeded its carrying value by approximately 22% in fiscal 2019.

With respect to our other long-lived assets, we are required to test for asset impairment whenever events or circumstances 
indicate that the carrying value of an asset may not be recoverable. If indicators of impairment are present, we compare the sum 
of the future expected cash flows from the asset, undiscounted and without interest charges, to the asset’s carrying value. If the 
sum of the future expected cash flows from the asset is less than the carrying value, an impairment would be recognized for the 
difference between the estimated fair value and the carrying value of the asset. 

In making future cash flow analyses of various assets, we make assumptions relating to the following: 

Aramark 2019 Form 10-K

37

•

•

•

•

•

The intended use of assets and the expected future cash flows resulting directly from such use;

Comparable market valuations of businesses similar to Aramark's business segments;

Industry specific economic conditions;

Competitor activities and regulatory initiatives; and

Client and customer preferences and behavior patterns.

We believe that an accounting estimate relating to asset impairment is a critical accounting estimate because the assumptions 
underlying future cash flow estimates are subject to change from time to time and the recognition of an impairment could have 
a significant impact on our consolidated statement of income. 

During fiscal 2019, the Company recorded non cash impairment charges of approximately $14.8 million.

Litigation and Claims 

From time to time, we and our subsidiaries are party to various legal actions, proceedings and investigations involving claims 
incidental to the conduct of our businesses, including those brought by clients, consumers, employees, government entities and 
third parties under, among others, federal, state, international, national, provincial and local employment laws, wage and hour 
laws, discrimination laws, immigration laws, human health and safety laws, import and export controls and customs laws, 
environmental laws, false claims or whistleblower statutes, procurement regulations, intellectual property laws, food safety and 
sanitation laws, cost and accounting principles, the Foreign Corrupt Practices Act, the U.K. Bribery Act, other anti-corruption 
laws, lobbying laws, motor carrier safety laws, data privacy and security laws and alcohol licensing and service laws, or 
alleging negligence and/or breach of contractual and other obligations. We consider the measurement of litigation reserves as a 
critical accounting estimate because of the significant uncertainty in some cases relating to the outcome of potential claims or 
litigation and the difficulty of predicting the likelihood and range of potential liability involved, coupled with the material 
impact on our results of operations that could result from litigation or other claims. In determining legal reserves, we consider,
among other issues:

•

•

•

•

•

•

interpretation of contractual rights and obligations;

the status of government regulatory initiatives, interpretations and investigations;

the status of settlement negotiations;

prior experience with similar types of claims;

whether there is available insurance; and

advice of counsel.

During fiscal 2019, the Company recorded certain legal settlements of approximately $27.9 million.

Allowance for Doubtful Accounts 

We encounter risks associated with revenue and the collection of the associated accounts receivable. We record a provision for 
accounts receivable that are considered to be uncollectible. In order to calculate the appropriate provision, we analyze the 
creditworthiness of specific customers, aging of customer balances, general and specific industry economic conditions, industry 
concentrations, such as exposure to small and medium-sized businesses, the non-profit healthcare sector and the automotive 
industry, the airline and financial services industries, and contractual rights and obligations. The accounting estimate related to 
the allowance for doubtful accounts is a critical accounting estimate because the underlying assumptions used for the allowance 
can change from time to time and uncollectible accounts could potentially have a material impact on our results of operations.

As of September 27, 2019 and September 28, 2018, the Company's allowance for doubtful accounts was approximately $49.6 
million and $52.7 million, respectively. 

Inventory Obsolescence 

We record an inventory obsolescence reserve for obsolete, excess and slow-moving inventory, principally in the Uniform 
segment. In calculating our inventory obsolescence reserve, we analyze historical and projected data regarding customer 
demand within specific product categories and make assumptions regarding economic conditions within customer specific 
industries, as well as style and product changes. Our accounting estimate related to inventory obsolescence is a critical 
accounting estimate because customer demand in certain of our businesses can be variable and changes in our reserve for 
inventory obsolescence could materially affect our results of operations.

As of September 27, 2019 and September 28, 2018, the Company's reserve for inventory obsolescence was approximately 
$23.6 million and $21.5 million, respectively. 

38 Aramark 2019 Form 10-K

Income Taxes 

We use the asset and liability method of accounting for income taxes. Under this method, income tax expense is recognized for 
the amount of taxes payable or refundable for the current year and for deferred tax liabilities and assets for the future tax 
consequences of events that have been recognized in our consolidated financial statements or tax returns. We make 
assumptions, judgments and estimates to determine the current income tax provision, deferred tax asset and liabilities and 
valuation allowance recorded against a deferred tax asset. The assumptions, judgments and estimates relative to the current 
income tax provision take into account current tax laws, their interpretation and possible results of foreign and domestic tax 
audits. Changes in tax law, their interpretation and resolution of tax audits could significantly impact the income taxes provided 
in our consolidated financial statements. Assumptions, judgments and estimates relative to the amount of deferred income taxes 
take into account future taxable income. Any of the assumptions, judgments and estimates mentioned above could cause the 
actual income tax obligations to differ from our estimates. 

Critical accounting estimates and the related assumptions are evaluated periodically as conditions warrant, and changes to such 
estimates are recorded as new information or changed conditions require. 

Aramark 2019 Form 10-K

39

New Accounting Standards Updates

See Note 1 to the audited consolidated financial statements for a full description of recent accounting standards updates, 
including the expected dates of adoption.

Item 7A.  Quantitative and Qualitative Disclosure About Market Risk

We are exposed to the impact of interest rate changes and manage this exposure through the use of variable-rate and fixed-rate 
debt and by utilizing interest rate swaps. We do not enter into contracts for trading purposes and do not use leveraged 
instruments. The information below summarizes our market risks associated with debt obligations and other significant 
financial instruments as of September 27, 2019 (see Notes 5 and 6 to the audited consolidated financial statements). Fair values 
were computed using market quotes, if available, or based on discounted cash flows using market interest rates as of the end of 
the respective periods. For debt obligations, the table presents principal cash flows and related interest rates by contractual 
fiscal year of maturity. Variable interest rates disclosed represent the weighted-average rates of the portfolio at September 27, 
2019. For interest rate swaps, the table presents the notional amounts and related weighted-average interest rates by fiscal year 
of maturity. The variable rates presented are the average forward rates for the term of each contract.

(US$ equivalent in millions)

Expected Fiscal Year of Maturity

As of September 27, 2019
Debt:
Fixed rate
Average interest rate
Variable rate
Average interest rate
Interest Rate Swaps:
Receive variable/pay fixed
Average pay rate
Average receive rate

2020

2021

2022

2023

2024

Thereafter

Total

Fair Value

$

$

$

$

31
5.0%
39
3.1%

$

(a) $

31
5.0%
39
2.4%

20
5.0%
53
2.4%

$

$

14
5.0%
80
2.4%

$ 917

$ 2,641

$ 3,654

5.1%

4.7%

4.8%

$ 1,190

$ 1,665

$ 3,066

3.7%

4.1%

3.8%

$ 425

$ 250

$ 327

$ 1,550

$ — $ — $ 2,552

2.2%
2.1%

2.5%
2.1%

2.0%
1.6%

2.1%
2.1%

—%
—%

—%
—%

$

$

$

3,782

3,069

(43)

(a)

As of September 27, 2019, there were no borrowings outstanding under the Receivables Facility due 2021.

As of September 27, 2019, the Company had foreign currency forward exchange contracts outstanding with notional amounts 
of €72.6 million, CAD 30.0 million and £7.5 million to mitigate the risk of changes in foreign currency exchange rates on short-
term intercompany loans to certain international subsidiaries. As of September 27, 2019, the fair value of these foreign 
exchange contracts is $0.1 million, which is included in "Prepayments and Other Current Assets" in our Consolidated Balance 
Sheets.

The Company entered into a series of pay fixed/receive floating gasoline and diesel fuel agreements based on the Department of 
Energy weekly retail on-highway index in order to limit its exposure to price fluctuations for gasoline and diesel fuel. As of 
September 27, 2019, the Company has contracts for approximately 18.6 million gallons outstanding through fiscal 2020. As of 
September 27, 2019, the fair value of the Company’s gasoline and diesel fuel hedge agreements is $0.5 million, which is 
included in "Accounts Payable" in our Consolidated Balance Sheets.

Item 8. 

Financial Statements and Supplementary Data

See Financial Statements and Schedule beginning on page S-1.

Item 9. 

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Not applicable.

40 Aramark 2019 Form 10-K

Item 9A.  Controls and Procedures

(a) Evaluation of Disclosure Controls and Procedures

The Company’s management, with the participation of the Company’s Chief Executive Officer and Chief Financial Officer, 
evaluated the effectiveness of the Company’s disclosure controls and procedures (as that term is defined in Rules 13a-15(e) and 
15d-15(e) under the Securities Exchange Act of 1934, as amended) as of the end of the period covered by this report. Based on 
that evaluation, management, with the participation of the Chief Executive Officer and Chief Financial Officer, concluded that 
the Company’s disclosure controls and procedures, as of the end of the period covered by this report, are functioning effectively 
to provide reasonable assurance that the information required to be disclosed by the Company in reports filed under the 
Securities Exchange Act of 1934 is recorded, processed, summarized and reported within the time periods specified in the 
SEC’s rules and forms and is accumulated and communicated to the Company's management, including its principal executive 
and principal financial officers, to allow timely decisions regarding required disclosures. A controls system, no matter how well 
designed and operated, cannot provide absolute assurance that the objectives of the controls system are met, and no evaluation 
of controls can provide absolute assurance that all control issues and instances of fraud, if any, within a company have been 
detected.

(b) Management’s Annual Report on Internal Control Over Financial Reporting

The Company's management is responsible for establishing and maintaining adequate internal control over financial reporting, 
as such term is defined in Rule 13a-15(f) of the Exchange Act. Under the supervision and with the participation of the 
Company's management, including the Chief Executive Officer and Chief Financial Officer, the Company conducted an 
evaluation of the effectiveness of the Company's internal control over financial reporting based upon criteria established in 
Internal Control – Integrated Framework (2013) by the Committee of Sponsoring Organizations of the Treadway Commission. 
Based on that evaluation, the Company's management concluded that the Company's internal control over financial reporting 
was effective as of September 27, 2019. The effectiveness of the Company's internal control over financial reporting as of 
September 27, 2019 has been audited by KPMG LLP, the Company's independent registered public accounting firm, as stated 
in their report that is included herein on the following page.

(c) Change in Internal Control over Financial Reporting

No change in the Company’s internal control over financial reporting occurred during the Company’s fourth quarter of fiscal 
2019 that has materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial 
reporting.

Aramark 2019 Form 10-K

41

Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors

Aramark:

Opinion on Internal Control Over Financial Reporting

We have audited Aramark and subsidiaries, (the Company) internal control over financial reporting as of September 27, 2019, 
based  on  criteria  established  in  Internal  Control  -  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring 
Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material respects, effective internal 
control over financial reporting as of September 27, 2019, based on criteria established in Internal Control - Integrated Framework 
(2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company Accounting  Oversight  Board  (United  States) 
(PCAOB),  the  consolidated  balance  sheets  of  the  Company  as  of  September 27,  2019  and  September 28,  2018,  the  related 
consolidated statements of income, comprehensive income, cash flows, and stockholders’ equity for each of the fiscal years ended 
September 27,  2019,  September 28,  2018  and  September 29,  2017  and  the  related  notes  and  financial  statement  schedule  II 
(collectively, the consolidated financial statements), and our report dated November 26, 2019 expressed an unqualified opinion 
on those consolidated financial statements.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment 
of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal 
Controls over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial 
reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with 
respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities 
and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material 
respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial 
reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of 
internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary 
in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability 
of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted 
accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain 
to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets 
of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial 
statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are 
being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable 
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that 
could have a material effect on the financial statements.

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect  misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ KPMG LLP

Philadelphia, Pennsylvania

November 26, 2019

42 Aramark 2019 Form 10-K

Item 9B. Other Information

Not applicable.

Aramark 2019 Form 10-K

43

PART III

Item 10. 

Directors, Executive Officers and Corporate Governance

Information about our directors and persons nominated to become directors required by Item 10 will be included under the 
caption "Proposal No. 1 - Election of Directors" in the Company's Proxy Statement for the 2020 Annual Meeting of 
Stockholders and is incorporated herein by reference. Information about our executive officers is included under the caption 
“Information About Our Executive Officers” in Part I of this report and incorporated herein. 

Information on beneficial ownership reporting required by Item 10, if any, will be included under the caption "Delinquent 
Section 16(a) Reports" in the Company's Proxy Statement for the 2020 Annual Meeting of Stockholders and is incorporated 
herein by reference. 

We have a Business Conduct Policy that applies to all of our directors, officers and employees, including our principal 
executive officer, principal financial officer and principal accounting officer, which is available on the Investor Relations 
section of our website at www.aramark.com. A copy of our Business Conduct Policy may be obtained free of charge by writing 
to Investor Relations, Aramark, 2400 Market Street, Philadelphia, PA 19103. Our Business Conduct Policy contains a "code of 
ethics," as defined in Item 406(b) of Regulation S-K. Please note that our website address is provided as an inactive textual 
reference only. We will make any legally required disclosures regarding amendments to, or waivers of, provisions of our code 
of ethics on our website.

The remaining information required by Item 10 will be included under the caption "Board Committees and Meetings" in the 
Company's Proxy Statement for the 2020 Annual Meeting of Stockholders and is incorporated herein by reference.

Item 11. 

Executive Compensation

Information required by Item 11 will be included under the caption "Compensation Matters" in the Company's Proxy Statement 
for the 2020 Annual Meeting of Stockholders and is incorporated herein by reference. 

Item 12. 

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

Information required by Item 12 will be included under the captions "Security Ownership of Certain Beneficial Owners and 
Management" and "Equity Compensation Plan Information" in the Company's Proxy Statement for the 2020 Annual Meeting of 
Stockholders and is incorporated herein by reference. 

Item 13. 

Certain Relationships and Related Transactions, and Director Independence

Information required by Item 13 will be included under the captions "Certain Relationships and Related Transactions" and 
"Director Independence and Independence Determinations" in the Company's Proxy Statement for the 2020 Annual Meeting of 
Stockholders and is incorporated herein by reference. 

Item 14. 

Principal Accountant Fees and Services

Information required by Item 14 will be included under the caption "Fees to Independent Registered Public Accounting Firm" 
in the Company's Proxy Statement for the 2020 Annual Meeting of Stockholders and is incorporated herein by reference.

44 Aramark 2019 Form 10-K

PART IV

Item 15. 

Exhibits and Financial Statement Schedules

(a) Financial Statements

See Index to Financial Statements and Schedule at page S-1 and the Exhibit Index.

(b) Exhibits Required by Item 601 of Regulation S-K

See the Exhibit Index which is incorporated herein by reference.

(c) Financial Statement Schedules

See Index to Financial Statements and Schedule at page S-1.

Item 16. 

Form 10-K Summary

None.

Aramark 2019 Form 10-K

45

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the registrant has duly 
caused this annual report to be signed on its behalf by the undersigned, thereunto duly authorized on November 26, 2019.

SIGNATURES

Aramark

By:
Name:

Title:

/s/ STEPHEN P. BRAMLAGE, JR.
Stephen P. Bramlage, Jr.

Executive Vice President and Chief Financial Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this annual report has been signed below by the following 
persons on behalf of the registrant and in the capacities indicated on November 26, 2019.

Name

Capacity

/s/ JOHN J. ZILLMER
John J. Zillmer

Chief Executive Officer and Director
(Principal Executive Officer)

/s/ STEPHEN P. BRAMLAGE JR.
Stephen P. Bramlage, Jr.

Executive Vice President and Chief Financial Officer
(Principal Financial Officer and Principal Accounting Officer)

/s/ SUSAN CAMERON
Susan Cameron

/s/ CALVIN DARDEN
Calvin Darden

/s/ RICHARD W. DREILING
Richard W. Dreiling

/s/ IRENE M. ESTEVES
Irene M. Esteves

/s/ DANIEL J. HEINRICH
Daniel J. Heinrich

/s/ PAUL HILAL
Paul Hilal

/s/ KAREN KING
Karen King

/s/ STEPHEN I. SADOVE
Stephen I. Sadove

/s/ ART WINKLEBLACK
Art Winkleblack

Director

Director

Director

Director

Director

Director

Director

Chairman, Director

Director

46 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS AND SCHEDULE

Report of Independent Registered Public Accounting Firm
Consolidated Balance Sheets as of September 27, 2019 and September 28, 2018
Consolidated Statements of Income for the fiscal years ended September 27, 2019, September 
28, 2018 and September 29, 2017
Consolidated Statements of Comprehensive Income for the fiscal years ended September 27, 
2019, September 28, 2018 and September 29, 2017
Consolidated Statements of Cash Flows for the fiscal years ended September 27, 2019, 
September 28, 2018 and September 29, 2017
Consolidated Statements of Stockholders' Equity for the fiscal years ended September 27, 2019, 
September 28, 2018 and September 29, 2017

Notes to Consolidated Financial Statements
Schedule II—Valuation and Qualifying Accounts and Reserves for the fiscal years ended 
September 27, 2019, September 28, 2018 and September 29, 2017

Page

S-2
S-4

S-5

S-6

S-7

S-8
S-9

S-59

All other schedules are omitted because they are not applicable, not required, or the information required to be set forth therein 
is included in the consolidated financial statements or in the notes thereto.

Aramark 2019 Form 10-K

S-1

Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors 

Aramark:

Opinion on the Consolidated Financial Statements

We have audited the accompanying consolidated balance sheets of Aramark and subsidiaries (the Company) as of September 27, 
2019 and September 28, 2018, the related consolidated statements of income, comprehensive income, cash flows, and stockholders’ 
equity for each of the fiscal years ended September 27, 2019, September 28, 2018 and September 29, 2017 and the related notes 
and financial statement schedule II (collectively, the consolidated financial statements). In our opinion, the consolidated financial 
statements present fairly, in all material respects, the financial position of the Company as of September 27, 2019 and September 28, 
2018, and the results of its operations and its cash flows for each of the fiscal years ended September 27, 2019, September 28, 
2018 and September 29, 2017, in conformity with U.S. generally accepted accounting principles. 

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company Accounting  Oversight  Board  (United  States) 
(PCAOB), the Company’s internal control over financial reporting as of September 27, 2019, based on criteria established in 
Internal  Control  -  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway 
Commission, and our report dated November 26, 2019, expressed an unqualified opinion on the effectiveness of the Company’s 
internal control over financial reporting.

Change in Accounting Principle 

As discussed in Note 7 to the consolidated financial statements, the Company has changed its method of accounting for revenue 
as of September 29, 2018 due to the adoption of Accounting Standards Codification Topic 606, Revenue from Contracts with 
Customers.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an 
opinion on these consolidated financial statements based on our audits. We are a public accounting firm registered with the PCAOB 
and  are  required  to  be  independent  with  respect  to  the  Company  in  accordance  with  the  U.S.  federal  securities  laws  and  the 
applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether 
due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the consolidated 
financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included 
examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits 
also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the 
overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matter

The  critical  audit  matter  communicated  below  is  a  matter  arising  from  the  current  period  audit  of  the  consolidated  financial 
statements that was communicated or required to be communicated to the audit committee and that: (1) relates to accounts or 
disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or 
complex judgment. The communication of a critical audit matter does not alter in any way our opinion on the consolidated financial 
statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on 
the critical audit matter or on the accounts or disclosures to which it relates.

Assessment of the carrying value of goodwill in one reporting unit in the FSS International segment

As discussed in Note 4 to the consolidated financial statements, the Company performs goodwill impairment testing 
on an annual basis and whenever events and changes in circumstances indicate that the carrying value of a reporting 
unit might exceed its fair value. The goodwill balance as of September 27, 2019 was $5,518.8 million. The Company 
performed a goodwill impairment test for each reporting unit using a qualitative approach, except for one reporting 
unit in the FSS International segment which was tested using the quantitative approach. The goodwill balance for that 
reporting unit was $282.3 million as of September 27, 2019.   

S-2 Aramark 2019 Form 10-K

We identified the assessment of the carrying value of goodwill for that reporting unit as a critical audit matter. Significant 
auditor judgment was required to evaluate the Company’s impairment test, which was performed using a discounted 
cash flow model and included assumptions related to forecasted revenue growth rates, earnings, discount rate, and 
the effect of the Company’s actions to exit or plans to improve the operating performance of certain underperforming 
client contracts. Minor changes to these key assumptions had a significant effect on the assessment of the carrying 
value of the goodwill. 

The primary procedures we performed to address this critical audit matter included the following. We tested certain 
internal  controls  over  the  Company’s  goodwill  impairment  assessment  process,  including  controls  related  to  the 
development of the key assumptions. We evaluated the Company’s forecasted revenue growth rates and earnings 
assumptions by comparing to external market and industry data. We compared the assumptions to the Company’s 
historical results to assess the Company’s ability to accurately forecast. We assessed the impact of the Company's 
actions to exit and likelihood of the plans to improve the operating performance of certain underperforming client 
contracts by comparing the assumptions to the Company’s past performance carrying out similar actions. We involved 
a valuation professional with specialized skills and knowledge, who assisted in:

•

•

evaluating  the  Company’s  discount  rate,  by  comparing  it  against  a  discount  rate  range  that  was
independently developed using publicly available third-party market data for comparable entities, and

developing an estimate of the reporting unit’s fair value using the reporting unit’s cash flow forecast and
an independently developed discount rate, and compared the results of our estimate of fair value to the
Company’s fair value estimate.

/s/ KPMG LLP

We have served as the Company's auditor since 2002.

Philadelphia, Pennsylvania

November 26, 2019

Aramark 2019 Form 10-K

S-3

ARAMARK AND SUBSIDIARIES 

CONSOLIDATED BALANCE SHEETS

SEPTEMBER 27, 2019 AND SEPTEMBER 28, 2018 

(in thousands, except share amounts)

Current Assets:

ASSETS

Cash and cash equivalents
Receivables (less allowances: 2019 - $49,566; 2018 - $52,682)
Inventories
Prepayments and other current assets

Total current assets

Property and Equipment, at cost:

Land, buildings and improvements
Service equipment and fixtures

Less - Accumulated depreciation

Goodwill
Other Intangible Assets
Other Assets

LIABILITIES AND STOCKHOLDERS' EQUITY

Current Liabilities:

Current maturities of long-term borrowings
Accounts payable
Accrued payroll and related expenses
Accrued expenses and other current liabilities

Total current liabilities

Long-Term Borrowings
Deferred Income Taxes and Other Noncurrent Liabilities
Redeemable Noncontrolling Interest
Stockholders' Equity:

Common stock, par value $.01 (authorized: 600,000,000 shares; issued: 

2019—282,919,536 shares and 2018—279,314,297; and
outstanding: 2019—247,756,091 shares and 2018—246,744,438 
shares)

Capital surplus
Retained earnings
Accumulated other comprehensive loss
Treasury stock (shares held in treasury: 2019—35,163,445 shares and

2018—32,569,859 shares)

Total stockholders' equity

September 27, 2019

September 28, 2018

$

$

$

$

$

$

246,643
1,806,964
411,319
193,461
2,658,387

947,522
3,993,014
4,940,536
(2,758,774)
2,181,762
5,518,800
2,033,566
1,343,806
13,736,321

69,928
999,517
509,617
1,126,236
2,705,298
6,612,239
1,088,822
9,915

215,025
1,790,433
724,802
171,165
2,901,425

901,874
2,296,331
3,198,205
(1,820,111)
1,378,094
5,610,568
2,136,844
1,693,171
13,720,102

30,907
1,018,920
422,299
1,018,033
2,490,159
7,213,077
977,215
10,093

2,829
3,236,450
1,107,029
(216,965)

2,793
3,132,421
710,519
(91,223)

(809,296)
3,320,047
13,736,321

$

(724,952)
3,029,558
13,720,102

$

The accompanying notes are an integral part of these consolidated financial statements. 

S-4 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF INCOME

FOR THE FISCAL YEARS ENDED SEPTEMBER 27, 2019, SEPTEMBER 28, 2018 AND SEPTEMBER 29, 2017 

(in thousands, except per share data) 

Revenue
Costs and Expenses:

Cost of services provided
Depreciation and amortization
Selling and general corporate expenses
Gain on sale of Healthcare Technologies

Operating income

Interest and Other Financing Costs, net
Income Before Income Taxes
Provision (Benefit) for Income Taxes

Net income
Less: Net income (loss) attributable to noncontrolling

interest

Net income attributable to Aramark stockholders

Earnings per share attributable to Aramark stockholders:

Basic
Diluted

Weighted Average Shares Outstanding:

Basic
Diluted

$

$
$

Fiscal Year Ended

September 27, 2019
16,227,341

$

September 28, 2018
15,789,633

$

September 29, 2017
14,604,412

$

14,532,662
592,573
367,256
(156,309)
15,336,182
891,159
334,987
556,172
107,706
448,466

(83)
448,549

1.82
1.78

246,854
252,010

$

$
$

13,997,911
596,182
377,129
—
14,971,222
818,411
346,535
471,876
(96,564)
568,440

$

$
$

555
567,885

2.31
2.24

245,771
253,352

12,995,403
508,212
299,170
—
13,802,785
801,627
280,985
520,642
146,455
374,187

264
373,923

1.53
1.49

244,453
251,557

The accompanying notes are an integral part of these consolidated financial statements.

Aramark 2019 Form 10-K

S-5

ARAMARK AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

FOR THE FISCAL YEARS ENDED SEPTEMBER 27, 2019, SEPTEMBER 28, 2018 AND SEPTEMBER 29, 2017 

(in thousands) 

Net income
Other comprehensive income (loss), net of tax:

Pension plan adjustments
Foreign currency translation adjustments
Cash flow hedges:

Unrealized gains (losses) arising during the period
Reclassification adjustments

Share of equity investee's comprehensive income (loss)

Other comprehensive income (loss), net of tax
Comprehensive income
Less: Net income (loss) attributable to noncontrolling interest
Comprehensive income attributable to Aramark stockholders

$

Fiscal Year Ended

September 27, 2019
448,466

$

September 28, 2018
568,440

$

September 29, 2017
374,187

$

(22,594)
(34,308)

(62,450)
(4,798)
(1,592)
(125,742)
322,724
(83)
322,807

$

20,647
(31,253)

39,311
3,675
157
32,537
600,977
555
600,422

$

19,992
5,903

19,449
10,130
1,549
57,023
431,210
264
430,946

The accompanying notes are an integral part of these consolidated financial statements.

S-6 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS

FOR THE FISCAL YEARS ENDED SEPTEMBER 27, 2019, SEPTEMBER 28, 2018 AND SEPTEMBER 29, 2017 

(in thousands) 

Cash flows from operating activities:

Net income

Adjustments to reconcile net income to net cash provided by operating

activities:

September 27, 2019

September 28, 2018

September 29, 2017

Fiscal Year Ended

$

448,466

$

568,440

$

374,187

Depreciation and amortization

Deferred income taxes

Share-based compensation expense

Net gain on sale of Healthcare Technologies

Changes in operating assets and liabilities:

Accounts Receivable

Inventories

Prepayments and Other Current Assets

Accounts Payable

Accrued Expenses

Payments made to clients on contracts (see Note 7)

Changes in other noncurrent liabilities

Changes in other assets

Other operating activities

Net cash provided by operating activities

Cash flows from investing activities:

Purchases of property and equipment and other

Disposals of property and equipment

Proceeds from divestitures

Acquisition of certain businesses, net of cash acquired

Working capital other than cash acquired

Property and equipment

Additions to goodwill, other intangible assets and other assets, net

Proceeds from governmental agencies related to property and equipment

Other investing activities

Net cash used in investing activities

Cash flows from financing activities:

Proceeds from long-term borrowings

Payments of long-term borrowings

Net change in funding under the Receivables Facility

Payments of dividends

Proceeds from issuance of common stock

Repurchase of common stock

Other financing activities

Net cash provided by (used in) financing activities

Effect of foreign exchange rates on cash and cash equivalents

Increase (decrease) in cash and cash equivalents

Cash and cash equivalents, beginning of period

Cash and cash equivalents, end of period

592,573

40,503

55,280

(139,165)

(78,771)

(49,732)

(37,854)

17,680

193,532

(40,073)

18,904

(41,436)

4,320

984,227

(503,090)

17,871

293,711

10,634

(3,320)

(52,177)

23,025

3,825

596,182

(104,289)

88,276

—

(45,891)

(40,187)

42,450

26,658

(111,386)

—

1,576

(2,225)

32,271

508,212

(37,856)

65,155

—

(111,423)

(21,147)

95,536

93,965

26,804

—

31,959

(9,342)

36,776

1,051,875

1,052,826

(628,604)

10,491

—

37,985

(283,447)

(1,994,822)

—

(6,879)

(552,729)

18,906

—

8,114

(2,273)

(147,963)

—

(2,539)

(678,484)

3,851,417

(3,911,992)

(13,800)

(100,813)

28,779

(100,000)

(42,277)

(288,686)

561

86,217

152,580

238,797

(209,521)

(2,865,276)

77,630

(654,560)

—

(108,439)

39,087

(50,000)

(38,610)

(734,892)

(8,196)

31,618

215,025

3,177,313

(973,689)

(254,200)

(103,115)

21,507

(24,410)

(49,253)

1,794,153

(4,524)

(23,772)

238,797

$

246,643

$

215,025

$

The accompanying notes are an integral part of these consolidated financial statements. 

Aramark 2019 Form 10-K

S-7

ARAMARK AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY 

FOR THE FISCAL YEARS ENDED SEPTEMBER 27, 2019, SEPTEMBER 28, 2018 AND SEPTEMBER 29, 2017 

(in thousands) 

Total
Stockholders'
Equity

Common
Stock

Capital
Surplus

Retained
Earnings /
(Accumulated
Deficit)

Balance, September 30, 2016

$

2,161,006

$

2,726

Adoption of new accounting standard

1,129

$ 2,921,725
(8,013)

$

Net income attributable to Aramark

stockholders

Other comprehensive income

Capital contributions from issuance

of common stock

Share-based compensation expense

Repurchases of common stock

Payments of dividends

373,923

57,023

35,724

65,155

(132,662)

(102,237)

45

35,679

65,155

Balance, September 29, 2017

$

2,459,061

$

2,771

$ 3,014,546

$

Net income attributable to Aramark

stockholders

Other comprehensive income
Capital contributions from issuance

of common stock

Share-based compensation expense

Repurchases of common stock

Payments of dividends

Balance, September 28, 2018

567,885

32,537

29,621

88,276

(43,406)

(104,416)

22

29,599

88,276

$

3,029,558

$

2,793

$ 3,132,421

$

Adoption of new accounting standard

58,395

Net income attributable to Aramark

stockholders

Other comprehensive loss

Capital contributions from issuance

of common stock

Share-based compensation expense

Repurchases of common stock

Payments of dividends

Balance, September 27, 2019

448,549

(125,742)

48,785

55,280

(84,344)

(110,434)

36

48,749

55,280

$

3,320,047

$

2,829

$ 3,236,450

$

Accumulated
Other
Comprehensive
Loss
(180,783) $ (548,884)

Treasury
Stock

(33,778) $
9,142

373,923

57,023

(102,237)
247,050

567,885

(104,416)
710,519

58,395

448,549

(132,662)

$

(123,760) $ (681,546)

32,537

(43,406)

$

(91,223) $ (724,952)

(125,742)

(84,344)

(110,434)
1,107,029

$

(216,965) $ (809,296)

The accompanying notes are an integral part of these consolidated financial statements. 

S-8 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1. NATURE OF BUSINESS, BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT 
ACCOUNTING POLICIES:

Aramark (the "Company") is a leading global provider of food, facilities and uniform services to education, healthcare, business 
& industry, and sports, leisure & corrections clients. The Company's core market is the United States, which is supplemented by 
an additional 18-country footprint. The Company operates its business in three reportable segments that share many of the same 
operating characteristics: 

•

•

•

Food and Support Services United States ("FSS United States") - Food, refreshment, specialized dietary and support
services, including facility maintenance and housekeeping, provided to business, educational and healthcare
institutions and in sports, leisure and other facilities.

Food and Support Services International ("FSS International") - Food, refreshment, specialized dietary and support
services, including facility maintenance and housekeeping, provided to business, educational and healthcare
institutions and in sports, leisure and other facilities.

Uniform and Career Apparel ("Uniform") - Provides a full service employee uniform solution, including design,
sourcing and manufacturing, delivery, cleaning and maintenance on a contract basis. Directly markets personalized
uniforms and accessories, provides managed restroom services and rents uniforms, work clothing, outerwear,
particulate-free garments and non-garment items and related services, including mats, shop towels and first aid
supplies, to clients in a wide range of industries in the United States, Puerto Rico, Canada and through a joint venture
in Japan, including the manufacturing, transportation, construction, restaurant and hotel, healthcare and pharmaceutical
industries.

The consolidated financial statements include the accounts of the Company and all of its subsidiaries in which a controlling 
financial interest is maintained in accordance with generally accepted accounting principles in the United States ("U.S. 
GAAP"). All significant intercompany transactions and accounts have been eliminated.

Fiscal Year

The Company's fiscal year is the fifty-two or fifty-three week period which ends on the Friday nearest September 30th. The 
fiscal years ended September 27, 2019, September 28, 2018 and September 29, 2017 were each fifty-two week periods.

New Accounting Standards Updates

Adopted Standards

In October 2018, the Financial Accounting Standards Board ("FASB") issued an accounting standards update ("ASU") which 
permits the use of the Overnight Index Swap Rate based on the Secured Overnight Financing Rate as a U.S. benchmark interest 
rate for hedge accounting purposes. The guidance is effective for the Company in the first quarter of fiscal 2020. The Company 
early adopted the guidance in the first quarter of fiscal 2019, which did not have an impact on the consolidated financial 
statements, as the Company's existing interest rate hedges use LIBOR as the benchmark interest rate. The use of the Secured 
Overnight Financing Rate Overnight Index Swap Rate as the benchmark interest rate may be contemplated in future hedging 
arrangements.

In February 2018, the FASB issued an ASU which provides clarification regarding guidance related to the financial instrument 
standard. The guidance was effective for the Company in the first quarter of fiscal 2019. The Company adopted the guidance in 
the first quarter of fiscal 2019, which did not have an impact on the consolidated financial statements.

In May 2017, the FASB issued an ASU to clarify the determination of the customer of the operation services in a service 
concession arrangement. The guidance was effective for the Company in the first quarter of fiscal 2019. The Company adopted 
this standard in the first quarter of fiscal 2019, which did not have a material impact on the consolidated financial statements.

In March 2017, the FASB issued an ASU to improve the presentation of net periodic pension cost and net periodic 
postretirement benefit cost. The guidance was effective for the Company in the first quarter of fiscal 2019. The Company 
adopted the guidance during the first quarter of fiscal 2019, which did not result in an impact to net income. However, certain 
balances, including $7.7 million and $6.4 million for the fiscal years ended September 28, 2018 and September 29, 2017, 
respectively, were reclassified from "Cost of services provided" to "Interest and Other Financing Costs, net" on the 
Consolidated Statements of Income. The Company applied the practical expedient allowing for the use of amounts disclosed in 
the pension footnote for prior comparative periods as an estimation basis for applying the retrospective presentation 
requirements.

Aramark 2019 Form 10-K

S-9

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

In February 2017, the FASB issued an ASU to clarify the accounting guidance for partial sales of nonfinancial assets. The 
guidance was effective for the Company in the first quarter of fiscal 2019. The Company adopted the guidance in the first 
quarter of fiscal 2019, which did not have an impact on the consolidated financial statements.

In January 2017, the FASB issued an ASU to clarify the definition of a business. The guidance was effective for the Company 
in the first quarter of fiscal 2019. The Company adopted the guidance in the first quarter of fiscal 2019, using the prospective 
method, which did not have a material impact on the consolidated financial statements. 

In January 2016, the FASB issued an ASU to address certain aspects of recognition, measurement, presentation and disclosure 
of financial instruments. Under this guidance, equity investments, other than those accounted for under the equity method of 
accounting or those that result in consolidation of the investee, are to be measured at fair value with the changes in fair value 
recognized in net income. The guidance was effective for the Company in the first quarter of fiscal 2019. The Company 
adopted the guidance in the first quarter of fiscal 2019. Due to the lack of readily available fair values for the Company's equity 
investments, other than those accounted for under the equity method of accounting, the Company elected to apply the practical 
expedient to measure these investments at cost minus impairment plus or minus changes resulting from observable price 
changes in orderly transactions for identical or similar investments of the same issuer. The guidance did not have an impact on 
the Company's consolidated financial statements. 

In May 2014, the FASB issued an ASU on revenue from contracts with customers which superseded most current revenue 
recognition guidance. The standard outlines a single comprehensive model which requires an entity to recognize the amount of 
revenue to which it expects to be entitled for the transfer of promised goods or services to customers. Additionally, the standard 
requires disclosures regarding the nature, amount, timing and uncertainty of revenue and cash flows arising from contracts with 
customers. The Company adopted this guidance on September 29, 2018 (the first day of fiscal 2019).
In connection with the new revenue recognition guidance, the Company completed a comprehensive contract review project 
and an evaluation of the standard's impact on the timing and presentation of various financial aspects of its contractual 
arrangements. The Company identified and implemented appropriate changes to business processes, controls and systems to 
support recognition and disclosure under the new standard. The adoption of the guidance did not have a material impact on the 
timing of revenue recognition or net income, but it did have an impact on the financial statement line item classification of 
certain items (see Note 7).

The Company adopted the new revenue recognition guidance using the modified retrospective transition method. This method 
allows the new standard to be applied retrospectively through a cumulative catch up adjustment recognized upon adoption. As 
such, comparative information in the Company’s financial statements has not been restated and continues to be reported under 
the accounting standards in effect for those periods. The cumulative transition adjustment, net of tax, was an increase to 
retained earnings upon adoption (approximately $58.4 million) mainly to capitalize costs to obtain contracts related to 
employee commissions previously expensed. See Note 7 for further information on the impact of adopting the new revenue 
recognition standard.
Standards Not Yet Adopted (from most to least recent date of issuance)

In May 2019, the FASB issued an ASU which provides the option to irrevocably elect to apply the fair value measurement 
option on an instrument-by-instrument basis for certain financial instruments within the scope of the credit losses on financial 
instruments standard. The guidance is effective for the Company in the first quarter of fiscal 2021 when the credit losses on 
financial instruments standard will be adopted and early adoption is permitted. The Company is currently evaluating the impact 
of the pronouncement.

In April 2019, the FASB issued an ASU which provides clarification, error corrections and improvements to existing guidance 
related to the credit losses on financial instruments ASU issued in June 2016, the derivatives and hedging ASU issued in August 
2017 and the financial instruments ASU issued in January 2016. The guidance related to the credit losses on financial 
instruments ASU is effective for the Company in the first quarter of 2021 when the related ASU is adopted, while the guidance 
related to the derivatives and hedging and the financial instruments ASUs are effective for the Company in the first quarter of 
fiscal 2020 and the first quarter of 2021, respectively. Early adoption is permitted. The Company will adopt the guidance related 
to derivatives and hedging in the first quarter of fiscal 2020 and does not expect a material impact on the consolidated financial 
statements. The Company is currently evaluating the impact of the remaining amendments of the pronouncement.
In March 2019, the FASB issued an ASU which provides clarification regarding three issues related to the lease recognition 
standard. The guidance is effective for the Company in the first quarter of fiscal 2020 when the lease recognition standard will 
be adopted. See below for further discussion regarding the impact of this standard.

In August 2018, the FASB issued an ASU which adds, modifies and removes several disclosure requirements related to defined 
benefit pension plans. The guidance is effective for the Company in the first quarter of fiscal 2022 and early adoption is 
permitted. The Company is currently evaluating the impact of the pronouncement.

S-10 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

In August 2018, the FASB issued an ASU which adds, modifies and removes several disclosure requirements related to fair 
value measurements. The guidance is effective for the Company in the first quarter of fiscal 2021 and early adoption is 
permitted. The Company is currently evaluating the impact of the pronouncement.

In July 2018, the FASB issued two ASUs regarding the lease recognition standard. The guidance provides clarification on issues 
identified regarding the adoption of the standard, provides an additional transition method to adopt the standard and provides an 
additional practical expedient to lessors. The guidance is effective for the Company in the first quarter of fiscal 2020. See below 
for further discussion regarding the impact of this standard.

In July 2018, the FASB issued an ASU which clarifies, corrects errors in or makes minor improvements to the Accounting 
Standards Codification. The guidance is effective for the Company either upon issuance or in the first quarter of fiscal 2020, 
depending on the amendment. There was no impact on the consolidated financial statements related to the amendments that 
were effective upon issuance of the guidance. The Company will adopt the remaining amendments of the pronouncement in the 
first quarter of fiscal 2020 and does not expect a material impact on the consolidated financial statements.

In February 2018, the FASB issued an ASU which allows for the reclassification of stranded tax effects resulting from the Tax 
Cuts and Jobs Act from accumulated other comprehensive income to retained earnings. The guidance is effective for the 
Company in the first quarter of fiscal 2020. The Company does not expect this pronouncement to have a material impact on the 
Company's consolidated financial statements.

In September 2017, the FASB issued an ASU to provide additional implementation guidance with respect to the revenue 
recognition standard (see above) and the leases recognition standard (see below). The guidance is effective for the Company in 
the first quarter of fiscal 2019 with respect to the revenue recognition standard and in the first quarter of fiscal 2020 with 
respect to the lease recognition standard. The Company adopted the revenue related portions of this standard in conjunction 
with the revenue recognition standard during the first quarter of fiscal 2019, as described above. The lease related portions of 
this standard will be adopted in the first quarter of fiscal 2020 in conjunction with the lease recognition standard.

In June 2016, the FASB issued an ASU to require entities to account for expected credit losses on financial instruments 
including trade receivables. The guidance is effective for the Company in the first quarter of fiscal 2021 and early adoption is 
permitted. The Company is currently evaluating the impact of the pronouncement.

In February 2016, the FASB issued an ASU requiring lessees to recognize most leases on their balance sheets as lease liabilities 
with corresponding right-of-use assets and to disclose key information about lease arrangements. Recognition of expense on the 
Consolidated Statements of Income will continue in a manner similar to current guidance. The Company will adopt this 
guidance using the modified retrospective approach with an adjustment to recognize lease liabilities offset by a right-of-use 
asset. This adjustment will be recorded at the beginning of the period of adoption in the first quarter of fiscal 2020; therefore, 
the Company will recognize and measure leases without revising comparative period information or disclosure.

For existing leases as of the effective date, the Company will elect the package of practical expedients available at transition to 
not reassess historical lease determinations, lease classifications and initial direct costs. Additionally, the Company will not 
elect the use of hindsight for determining the reasonably certain lease term. The Company will elect the short-term lease 
recognition exemption whereby lease-related assets and liabilities will not be recognized for arrangements with terms less than 
one year.

The Company has substantially completed its review of lease arrangements in order to determine the impact the adoption of this 
ASU will have on its consolidated financial statements and related disclosures. The Company has also implemented a new lease 
system in connection with the adoption of this standard. The majority of the Company's lease spend relates to certain real estate, 
with the remaining lease spend primarily related to vehicles and equipment. Based on its assessment, adoption of the standard is 
expected to result in the recognition of lease liabilities and associated right of use assets of approximately $410.0 million to 
$440.0 million and approximately $540.0 million and $570.0 million, respectively. The expected right of use assets include 
$167.0 million of long-term prepaid rent associated with certain leases at client locations. The Company does not expect 
adoption of the standard to significantly impact its Consolidated Statements of Income or Cash Flows. 

Revenue Recognition

The Company recognizes revenue when its performance obligation is satisfied upon the transfer of control of the promised 
product or service to customers in an amount that reflects the consideration the Company expects to receive in exchange for 
those goods and services. In each of the Company's operating segments, revenue is recognized over time in the period in which 
services are provided pursuant to the terms of the Company's contractual relationships with its clients. The Company generally 
records revenue on food and support services contracts (both profit and loss contracts and client interest contracts) on a gross 
basis as the Company is the primary obligor and service provider. See Note 7 for additional information on revenue recognition.

Certain profit and loss contracts include payments to the client, typically calculated as a fixed or variable percentage of various 
categories of revenue and income. In some cases these contracts require minimum guaranteed payments that are contingent on 
certain future events. These expenses are currently recorded in “Cost of services provided.”

Aramark 2019 Form 10-K

S-11

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Revenue from client interest contracts is generally comprised of amounts billed to clients for food, labor and other costs that the 
Company incurs, controls and pays for. Revenue from these contracts also includes any associated management fees, client 
subsidies or incentive fees based upon the Company's performance under the contract. Revenue from direct marketing activities 
is recognized at a point in time upon shipment. All revenue related taxes are presented on a net basis.

The timing of revenue recognition may differ from the timing of invoicing to customers. The Company records an accounts 
receivable balance when revenue is recognized prior to or at the time of invoicing the customer. A majority of the Company’s 
receivables balances are based on contracts with customers.

The Company estimates and reserves for its bad debt exposure based on its experience with past due accounts and collectability, 
the aging of accounts receivable and its analysis of customer data. Bad debt expense is classified within “Cost of services provided.”

Vendor Consideration

Consideration received from vendors includes rebates, allowances and volume discounts and are accounted for as an adjustment 
to the cost of the vendors' products or services and are reported as a reduction of "Cost of services provided," "Inventory," or 
"Property and equipment, net." Income from rebates, allowances and volume discounts is recognized based on actual purchases 
in the fiscal period relative to total actual purchases to be made for the contractual rebate period agreed to with the vendor. 
Rebates, allowances and volume discounts related to “Inventory” held at the balance sheet date are deducted from the carrying 
value of these inventories. Rebates, allowances and volume discounts related to "Property and equipment, net" are deducted 
from the costs capitalized. 

Use of Estimates

The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and 
assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the 
date of the financial statements and the reported amounts of revenue and expenses during the reporting period. Actual results 
could materially differ from those estimates.

Comprehensive Income

Comprehensive income includes all changes to stockholders' equity during a period, except those resulting from investments by 
and distributions to stockholders. Components of comprehensive income include net income (loss), changes in foreign currency 
translation adjustments (net of tax), pension plan adjustments (net of tax), changes in the fair value of cash flow hedges (net of 
tax) and changes to the share of any equity investees' comprehensive income (loss) (net of tax). 

S-12 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The summary of the components of comprehensive income is as follows (in thousands):

September 27, 2019

Fiscal Year Ended

September 28, 2018

September 29, 2017

Net income

$ 448,466

$ 568,440

Pre-Tax
Amount

Tax Effect

After-Tax
Amount

Pre-Tax
Amount

Tax Effect

After-Tax
Amount

Pre-Tax
Amount

Tax Effect

After-Tax
Amount

$374,187

Pension plan adjustments

(29,137)

6,543

(22,594)

29,650

(9,003)

20,647

22,548

(2,556)

19,992

Foreign currency
translation adjustments

Cash flow hedges:

Unrealized gains
(losses) arising
during the period
Reclassification
adjustments

Share of equity
investee's comprehensive
income (loss)

Other comprehensive
income (loss)

Comprehensive income

Less: Net income (loss)
attributable to
noncontrolling interest

Comprehensive income
attributable to Aramark
stockholders

(34,099)

(209)

(34,308)

(31,003)

(250)

(31,253)

5,903

—

5,903

(84,392)

21,942

(62,450)

55,445

(16,134)

39,311

31,884

(12,435)

19,449

(6,484)

1,686

(4,798)

5,185

(1,510)

3,675

16,606

(6,476)

10,130

(1,592)

—

(1,592)

157

—

157

2,383

(834)

1,549

(155,704)

29,962

(125,742)

59,434

(26,897)

32,537

79,324

(22,301)

57,023

322,724

(83)

600,977

555

431,210

264

$ 322,807

$ 600,422

$430,946

Accumulated other comprehensive loss consists of the following (in thousands): 

Pension plan adjustments

Foreign currency translation adjustments

Cash flow hedges

Share of equity investee's accumulated other comprehensive loss

September 27, 2019

September 28, 2018

$

$

(47,222) $
(128,119)
(31,056)
(10,568)
(216,965) $

(24,628)
(93,811)
36,192
(8,976)
(91,223)

Currency Translation

Gains and losses resulting from the translation of financial statements of non-U.S. subsidiaries are reflected as a component of 
accumulated other comprehensive income (loss) in stockholders' equity. During both fiscal 2019 and fiscal 2018, Argentina was 
determined to have a highly inflationary economy. As a result, the Company remeasured the financial statements of Argentina's 
operations in accordance with the accounting guidance for highly inflationary economies. The impact of the remeasurements 
was a foreign currency transaction loss of approximately $4.9 million and $3.8 million during fiscal 2019 and 2018, 
respectively, to the Consolidated Statements of Income. The impact of foreign currency transaction gains and losses exclusive 
of Argentina's operations included in the Company's operating results for fiscal 2019, fiscal 2018 and fiscal 2017 were 
immaterial to the consolidated financial statements.

Current Assets

The Company considers all highly liquid investments with an original maturity of three months or less to be cash equivalents. 

In fiscal 2019, the Company began insuring portions of its general liability, automobile liability and workers’ compensation 
risks through a wholly owned captive insurance subsidiary (the "Captive"), to enhance its risk financing strategies. The Captive 
is subject to regulation in its jurisdiction of domicile, including regulations relating to levels of liquidity and solvency as such 
concepts are defined by the regulator. The Captive was in compliance with these regulations as of year-end. These regulations 
may have the effect of limiting the Company's ability to access certain cash and cash equivalents held by the Captive for uses 

Aramark 2019 Form 10-K

S-13

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

other than for the payment of its general liability, automobile liability and workers’ compensation claims and related Captive 
costs. As of September 27, 2019, cash and cash equivalents at the Captive was $50.4 million.

The Company is self-insured for a limited portion of the risk retained under its general liability, automobile liability and 
workers’ compensation insurance arrangements. Self-insurance reserves are recorded based on actuarial analyses.

Inventories are valued at the lower of cost (principally the first-in, first-out method) and net realizable value. As of September 
27, 2019 and September 28, 2018, the Company's reserve for inventory obsolescence was approximately $23.6 million and 
$21.5 million, respectively. The inventory obsolescence reserve is determined based on history and specific identification.

The components of inventories are as follows:

Food
Career apparel and linens(1)
Parts, supplies and novelties

September 27, 2019

September 28, 2018

54.3%
40.5%
5.2%
100.0%

31.6%
65.7%
2.7%
100.0%

(1) Decrease during fiscal 2019 due to the Company's adoption of Accounting Standards Codification ("ASC") 606, Revenue from Contracts with Customers (see Note 7).

Property and Equipment

Property and equipment are stated at cost and are depreciated over their estimated useful lives on a straight-line basis. Gains 
and losses on dispositions are included in operating results. Maintenance and repairs are charged to current operations and 
replacements and significant improvements that extend the useful life of the asset are capitalized. The estimated useful lives for 
the major categories of property and equipment are 10 to 40 years for buildings and improvements and 3 to 10 years for service 
equipment and fixtures. Depreciation expense during fiscal 2019, fiscal 2018 and fiscal 2017 was $421.4 million, $270.0 
million, and $237.9 million, respectively. The increase from fiscal 2018 to fiscal 2019 is due to the Company's adoption of ASC 
606, Revenue from Contracts with Customers (see Note 7). The increase from fiscal 2017 to fiscal 2018 is primarily driven by 
the acquisition of AmeriPride (see Note 2). 

During fiscal 2017, the Company received proceeds of approximately $30.1 million related to the sale of a building within the 
FSS International segment. Subsequently, the Company entered into a capital lease for the building. The proceeds are included 
in "Other financing activities" in the Consolidated Statements of Cash Flows. The impact on the Consolidated Statements of 
Income was not material. 

S-14 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Other Assets

The following table presents details of "Other Assets" as presented in the Consolidated Balance Sheets (in thousands):

Client contract investments(1)
Long-term prepaid rent(1)
Cost to fulfill - Client(1)
Cost to fulfill - Rental merchandise in-service(2)
Long-term receivables
Miscellaneous investments(3)
Computer software costs, net(4)
Interest rate swap agreements
Employee sales commissions(5)
Other(6)

September 27, 2019

September 28, 2018

— $

166,931
109,401
356,853
27,574
264,452
170,510
—
111,001
137,084
1,343,806

$

1,034,476
—
—
—
90,068
239,547
152,188
54,708
—
122,184
1,693,171

$

$

(1)

Prior to the Company's adoption of ASC 606, Revenue from Contracts with Customers, client contract investments generally represented a cash payment provided by the 
Company to help finance improvement or renovation at the facility from which the Company operated. These amounts were amortized over the contract period. If the 
contract was terminated prior to its maturity date, the Company was reimbursed for the unamortized client contract investment amounts. Amortization expense was $183.6 
million and $159.6 million during fiscal 2018 and fiscal 2017, respectively.

Subsequent to adoption of ASC 606, these balances were reclassified to either leasehold improvements in "Property and Equipment, net" or to long-term prepaid rent or costs 
to fulfill - client in "Other Assets" and continue to be expensed over the contract life (see Note 7).

(2)

Due to the Company's adoption of ASC 606, costs to fulfill contracts related to personalized work apparel, linens and other rental items in service, previously capitalized
within "Inventories" are now capitalized within "Other Assets." These in-service rental items are recorded at cost and are amortized over their estimated useful lives, which
primarily range from one to four years. The amortization rates used are based on the Company's specific experience.

(3) Miscellaneous investments represent investments in 50% or less owned entities, including the Company's 50% ownership in AIM Services Co., Ltd., a Japanese food and

support services company (approximately $180.5 million and $155.1 million at September 27, 2019 and September 28, 2018, respectively). During fiscal 2019, the Company
recognized an impairment of $7.0 million in "Cost of services provided" related to an equity investment.

(4)

(5)

Computer software costs represent capitalized costs incurred to purchase or develop software for internal use, and are amortized over the estimated useful life of the software,
generally a period of three to ten years.

Due to the Company's adoption of ASC 606, costs to obtain contracts related to employee sales commissions are now capitalized within "Other Assets," which were
previously expensed to "Cost of services provided" at contract inception (see Note 7).

(6)

Other consist primarily of noncurrent deferred tax assets, pension assets and deferred financing costs on certain revolving credit facilities.

Other Accrued Expenses and Liabilities

The following table presents details of "Accrued expenses and other current liabilities" in the Consolidated Balance Sheets (in 
thousands):

Deferred income(1)
Accrued client expenses

Accrued taxes

Accrued insurance and interest
Other

September 27, 2019

September 28, 2018

$

$

345,840

$

105,636

61,816

192,695
420,249
1,126,236

$

299,089

98,282

96,855

164,890
358,917
1,018,033

(1)

Includes consideration received in advance from customers prior to the service being performed ($319.0 million) or from vendors prior to the goods being consumed ($26.8
million).

Aramark 2019 Form 10-K

S-15

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Deferred Income Taxes and Other Noncurrent Liabilities

The following table presents details of "Deferred Income Taxes and Other Noncurrent Liabilities" as presented in the 
Consolidated Balance Sheets (in thousands):

Deferred income tax payable
Deferred compensation
Pension-related liabilities
Interest rate swap agreements
Other noncurrent liabilities

Supplemental Cash Flow Information

(dollars in millions)
Interest paid
Income taxes paid (refunded)(1)

September 27, 2019

September 28, 2018

$

$

519,904
212,090
21,367
43,112
292,349
1,088,822

$

$

503,429
226,558
28,478
—
218,750
977,215

Fiscal Year Ended

$

September 27, 2019
306.2
139.3

$

September 28, 2018
307.1
(1.1)

$

September 29, 2017
201.7
126.3

(1) During fiscal 2018, the Company was in a net refund position, primarily due to the impact of the Tax Cuts and Jobs Act (see Note 9).

Significant noncash activities follow:

•

•

During fiscal 2019, fiscal 2018 and fiscal 2017, the Company executed capital lease transactions. The present
value of the future rental obligations was approximately $41.6 million, $34.0 million and $55.4 million for the
respective periods, which is included in property and equipment and long-term borrowings.

During fiscal 2019, fiscal 2018 and fiscal 2017, cashless settlements of the exercise price and related employee
minimum tax withholding liabilities of share-based payment awards were approximately $34.3 million, $19.0
million and $32.7 million, respectively.

NOTE 2. ACQUISITIONS AND DIVESTITURES: 

Divestiture

On November 9, 2018, the Company completed the sale of its wholly-owned Healthcare Technologies ("HCT") business for $293.7 
million in cash. The transaction resulted in a pretax gain of $156.3 million (tax effected gain of $139.2 million) in the Consolidated 
Statements of Income for the fiscal year ended September 27, 2019. The Company evaluated the business under the rules for 
discontinued operations and concluded it did not meet all of the criteria required. 

AmeriPride Services, Inc. ("AmeriPride") Acquisition

On January 19, 2018, the Company completed the acquisition of AmeriPride, a uniform and linen rental and supply company in 
the U.S. and Canada, pursuant to the Agreement and Plan of Merger ("AmeriPride Merger Agreement") dated as of October 13, 
2017, by and among the Company, AmeriPride, Timberwolf Acquisition Corporation, and Bruce M. Steiner, in his capacity as 
Stockholder Representative. Upon completion of the acquisition, AmeriPride became a wholly owned subsidiary of the 
Company and its results are included in the Company's Uniform segment. The total consideration paid for AmeriPride was 
$995.4 million, partially offset by $84.9 million of cash acquired. In order to finance the AmeriPride acquisition, the Company 
entered into a long-term financing agreement (see Note 5). During the fiscal year ended September 28, 2018, the Company 
incurred acquisition-related costs of $12.7 million, included in "Selling and general corporate expenses," and $5.2 million of 
commitment fees, included in "Interest and Other Financing Costs, net" in the Company’s Consolidated Statements of Income.

Consideration

The Company has accounted for the AmeriPride acquisition as a business combination under the acquisition method of 
accounting. The Company finalized its allocation of the purchase price for the transaction based upon the fair value of net assets 
acquired and liabilities assumed at the date of acquisition. For tax purposes, this acquisition is a taxable transaction.

Recognition and Measurement of Assets Acquired and Liabilities Assumed at Fair Value 

The following tables summarize the fair values of the tangible and identifiable intangible assets acquired and liabilities assumed 
at the acquisition date (in thousands):

S-16 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

$

$

$

$

237,807

963,078

1,200,885

137,867

67,590

205,457

Current assets

Noncurrent assets

  Total assets

Current liabilities

Noncurrent liabilities

  Total liabilities

Intangible Assets 

The following table identifies the Company’s allocations of purchase price to the intangible assets acquired by category:

Customer relationship assets

Trade names

   Total intangible assets

Estimated Fair Value
(in millions)

Weighted-Average
Estimated Useful Life
(in years)

  $

  $

297.0

24.0

321.0

15

3 to indefinite

The fair value of the customer relationship assets was determined using the “multi-period excess earnings method” which 
considers the present value of net cash flows expected to be generated by the customer relationships, excluding any cash flows 
related to contributory assets. The fair value of the two trade names acquired were determined using the “relief-from-royalty 
method” which considers the discounted estimated royalty payments that are expected to be avoided as a result of the 
trademarks being owned. 

Goodwill

The Company recorded $365.2 million of goodwill in connection with its purchase price allocation relating to the AmeriPride 
acquisition, all of which was recognized in the Uniform reporting segment. Factors that contributed to the Company’s 
recognition of goodwill include the Company’s intent to expand and complement its existing uniform business and to enhance 
its customer service experience, in addition to the anticipated synergies the Company expects to generate from the acquisition. 

Avendra, LLC ("Avendra") Acquisition

On December 11, 2017, the Company completed the acquisition of Avendra, a hospitality procurement services provider in 
North America, which included the merger of Capital Merger Sub, LLC, a wholly owned subsidiary of the Company, with 
Avendra, pursuant to the Agreement and Plan of Merger ("Avendra Merger Agreement") dated as of October 13, 2017, by and 
among Aramark Services, Inc. (“ASI”), a wholly owned subsidiary of the Company, Avendra, Capital Merger Sub, LLC, and 
Marriott International, Inc., in its capacity as Holder Representative. Avendra continued as the surviving entity of the merger 
and is a wholly owned subsidiary of the Company whose financial results are included within the FSS United States reporting 
segment from December 11, 2017. The total consideration paid for Avendra was $1,386.4 million, partially offset by $87.3 
million of cash and restricted investments acquired. In order to finance the Avendra acquisition, the Company entered into a 
long-term financing agreement (see Note 5). During the fiscal year ended September 28, 2018, the Company incurred 
acquisition-related costs of $11.5 million, included in "Selling and general corporate expenses," and $6.7 million of 
commitment fees, included in "Interest and Other Financing Costs, net" in the Company’s Consolidated Statements of Income. 

Consideration

The Company has accounted for the Avendra acquisition as a business combination under the acquisition method of accounting. 
The Company finalized its allocation of the purchase price for the transaction based upon the fair value of net assets acquired 
and liabilities assumed at the date of acquisition. For tax purposes, this acquisition is a taxable transaction. 

Recognition and Measurement of Assets Acquired and Liabilities Assumed at Fair Value 

The following tables summarize the fair values of the tangible and identifiable intangible assets acquired and liabilities assumed 
at the acquisition date (in thousands):

Aramark 2019 Form 10-K

S-17

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

$

$

$

$

157,614

1,345,532

1,503,146

111,087

5,681

116,768

Current assets

Noncurrent assets

  Total assets

Current liabilities

Noncurrent liabilities

  Total liabilities

Intangible Assets 

The following table identifies the Company’s allocations of purchase price to the intangible assets acquired by category:

Customer relationship assets

Trade name

   Total intangible assets

Estimated Fair Value
(in millions)

Weighted-Average
Estimated Useful Life
(in years)

  $

  $

567.0

222.0

789.0

15

indefinite

The fair value of the customer relationship assets was determined using the “multi-period excess earnings method” which 
considers the present value of net cash flows expected to be generated by the customer relationships, excluding any cash flows 
related to contributory assets. The fair value of the trade name was determined using the “relief-from-royalty method” which 
considers the discounted estimated royalty payments that are expected to be avoided as a result of the trademarks being owned. 

Goodwill

The Company recorded $530.5 million of goodwill in connection with its purchase price allocation relating to the Avendra 
acquisition, all of which was recognized in the FSS United States reporting segment. Factors that contributed to the Company’s 
recognition of goodwill include the Company’s intent to expand its buying scale through Avendra’s procurement capabilities 
and to expand its customer base outside of its traditional industries, in addition to the anticipated synergies the Company 
expects to generate from the acquisition. 

Combined Revenue and Earnings for AmeriPride and Avendra

Included in the Company’s Consolidated Statements of Income for the fiscal year ended September 28, 2018 were combined 
revenue from AmeriPride and Avendra of approximately $522.2 million related to these entities. Combined net income for the 
results of AmeriPride and Avendra was approximately $8 million for the fiscal year ended September 28, 2018, which excludes 
the impact of the increased interest expense incurred from the financing of the acquisitions and acquisition related costs 
included in the Corporate segment. 

Unaudited Pro Forma Results of Operations Reflecting AmeriPride and Avendra

The following table reflects the unaudited pro forma combined results of operations for the fiscal years ended September 28, 
2018 and September 29, 2017 for the Company, assuming the closing of both acquisitions occurred on October 1, 2016:

 Unaudited (in thousands)

Total revenue

Net income

Fiscal Year Ended

September 28, 2018

September 29, 2017

  $

16,014,463   $

15,378,832

624,334

328,932

The pro forma results have been prepared for comparative purposes only and are not necessarily indicative of the actual results of 
operations had the closing of the acquisitions taken place on October 1, 2016. Furthermore, the pro forma results do not purport 
to project the future results of operations of the Company.

The unaudited pro forma information primarily reflects the following adjustments:

•

•

•

adjustments to amortization expense related to identifiable intangible assets acquired;

adjustments to depreciation expense related to the fair value of property and equipment acquired;

adjustments to interest expense to reflect the long-term financing agreements used to finance the acquisitions (see Note
5); and

S-18 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

•

adjustments for the tax effect of the aforementioned adjustments.

Merger and Integration Costs

As a result of the Avendra and AmeriPride acquisitions, the Company incurred merger and integration costs of approximately 
$36.1 million and $78.1 million during fiscal 2019 and fiscal 2018, respectively. The expenses mainly related to severance costs, 
facility consolidations, professional services, rebranding expenses and other expenses.

Other Acquisitions 

During fiscal 2019, the Company paid net cash consideration of approximately $44.9 million for various acquisitions. During 
fiscal 2018, the Company paid cash consideration of approximately $30.6 million for various acquisitions, excluding the 
purchases of AmeriPride and Avendra. During fiscal 2017, the Company paid cash consideration of approximately $142.1 
million for various acquisitions. The revenue, net income, assets and liabilities of the acquisitions did not have a material 
impact on the Company's consolidated financial statements.

NOTE 3. SEVERANCE:

During fiscal 2018, the Company commenced a new phase of strategic reinvestment and reorganization actions to streamline 
and improve efficiencies and effectiveness of its selling, general and administrative functions, which resulted in net severance 
charges of approximately $18.7 million and $36.6 million during fiscal 2019 and fiscal 2018, respectively. The Company 
completed this cost savings phase as of September 27, 2019.

During fiscal 2017, the Company updated its previously initiated actions on streamlining and improving the efficiencies and 
effectiveness of its selling, general and administrative functions. The Company recorded net severance charges of 
approximately $18.4 million during fiscal 2017. 

The following table summarizes the unpaid obligations for severance and related costs as of September 27, 2019, which are 
included in "Accrued payroll and related expenses" in the Consolidated Balance Sheets. These unpaid obligations are expected 
to be paid through fiscal 2020.

(in millions)

September 28, 2018

Net Charges

Payments and
Other

September 27, 2019

Severance and Related Costs Accrual

$

16.6

18.7

(23.4) $

11.9

NOTE 4. GOODWILL AND OTHER INTANGIBLE ASSETS: 

Goodwill represents the excess of the fair value of consideration paid for an acquired entity over the fair value of assets 
acquired and liabilities assumed in a business combination. Goodwill is not amortized and is subject to an impairment test that 
the Company conducts annually or more frequently if a change in circumstances or the occurrence of events indicates that 
potential impairment exists, using discounted cash flows. The Company performs its assessment of goodwill at the reporting 
unit level. Within the FSS International segment, each country or region is evaluated separately since such operating units are 
relatively autonomous and separate goodwill balances have been recorded for each entity. The Company performs its annual 
impairment test as of the end of the fiscal month of August. For reporting units in which the Company’s qualitative assessment 
indicates that it is more likely than not that the fair value of a reporting unit exceeds its carrying amount, no further impairment 
testing is performed. For those reporting units where events or changes in circumstances indicate that potential impairment 
indicators exist, the Company performs a quantitative assessment to test goodwill by comparing the estimated fair value using 
discounted cash flow calculations of each reporting unit with its estimated net book value. The discounted cash flow 
calculations are dependent on several subjective factors including the timing of future cash flows, future growth rates and the 
discount rate. If assumptions or estimates in the fair value calculations change or if future cash flows or future growth rates vary 
from what was planned, this may impact the impairment analysis.

The Company performed an impairment test for goodwill for each of the reporting units using a qualitative testing approach, 
except for one reporting unit which was tested using the quantitative approach. Based on the evaluations performed, the 
Company determined that it was more likely than not that the fair value of each of the reporting units exceeded its respective 
carrying amount, and therefore, the Company determined that goodwill was not impaired. The fair value of the reporting unit in 
the FSS International segment for which goodwill was tested using the quantitative approach has a goodwill balance of $282.3 
million and a fair value that exceeded its carrying value by approximately 22% in fiscal 2019.

Aramark 2019 Form 10-K

S-19

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Changes in total goodwill during fiscal 2019 is as follows (in thousands):

Segment
FSS United States(1)
FSS International

Uniform

September 28, 2018
4,028,454
$
626,379

$

955,735

$

5,610,568

$

Acquisitions and
Divestitures

Translation
and Other

(81,823) $
16,135

3,981
(61,707) $

2,587
(34,046)
1,398
(30,061) $

September 27, 2019
3,949,218
$
608,468

961,114

5,518,800

(1)

Includes the removal of approximately $87.0 million of goodwill related to the divestiture of HCT during the first quarter of fiscal 2019 (see Note 2).

Other intangible assets consist of (in thousands): 

Customer relationship assets

$ 2,183,492

Gross
Amount

September 27, 2019

Accumulated
Amortization
$ (1,193,525) $

Net
Amount

Gross
Amount

989,967

$ 2,244,215

Trade names

1,047,959

$ 3,231,451

(4,360)

1,043,599
$ (1,197,885) $ 2,033,566

1,050,825

$ 3,295,040

September 28, 2018

Net
Amount

Accumulated
Amortization
$ (1,156,811) $ 1,087,404
1,049,440
$ (1,158,196) $ 2,136,844

(1,385)

During fiscal 2019, the Company acquired customer relationship assets and trade names with values of approximately $28.5 
million and $4.4 million, respectively. During fiscal 2018, the Company acquired customer relationship assets and trade names 
with values of approximately $887.5 million and $246.0 million, respectively. Customer relationship assets are being amortized 
principally on a straight-line basis over the expected period of benefit, between 9 and 24 years, with a weighted average life of 
approximately 14 years. The Aramark, Avendra and a majority of the other trade names are indefinite lived intangible assets and 
are not amortizable but are evaluated for impairment at least annually. The Company completed its annual trade name 
impairment test for fiscal 2019, which did not result in an impairment charge. Amortization of other intangible assets for fiscal 
2019, fiscal 2018 and fiscal 2017 was approximately $117.0 million, $112.1 million and $87.9 million, respectively. 

Based on the recorded balances at September 27, 2019, total estimated amortization of all acquisition-related intangible assets 
for fiscal years 2020 through 2024 follows (in thousands): 

2020
2021
2022
2023
2024

$ 113,136
105,929
85,709
78,843
78,464

S-20 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 5. BORROWINGS: 

Long-term borrowings, net, are summarized in the following table (in thousands):

Senior secured revolving credit facility, due October 2023
Senior secured term loan facility, due October 2023
Senior secured term loan facility, due March 2024
Senior secured term loan facility, due March 2025
5.125% senior notes, due January 2024
5.000% senior notes, due April 2025
3.125% senior notes, due April 2025(1)
4.750% senior notes, due June 2026
5.000% senior notes, due February 2028
Capital leases
Other

Less—current portion

September 27, 2019
51,410
$
507,887
829,344
1,658,026
902,351
592,087
352,363
494,731
1,137,625
148,754
7,589
6,682,167
(69,928)
6,612,239

$

September 28, 2018
77,000
$
538,674
1,325,923
1,656,919
902,908
590,884
373,240
494,082
1,136,472
143,388
4,494
7,243,984
(30,907)
7,213,077

$

(1)

This is a Euro denominated borrowing. See the disclosure below in the Senior Notes section for further information.

As of September 27, 2019, there was approximately $881.9 million of outstanding foreign currency borrowings. 

Senior Secured Credit Agreement

Aramark Services, Inc. ("ASI"), an indirect wholly owned subsidiary of the Company, and certain of its subsidiaries entered 
into a credit agreement on March 28, 2017 (as supplemented or otherwise modified from time to time, the "Credit Agreement"), 
which replaced the existing Amended and Restated Credit Agreement, originally dated January 26, 2007, and last amended on 
March 28, 2014 (the "Previous Credit Agreement"). 

The Credit Agreement includes senior secured term loan facilities consisting of the following as of September 27, 2019:

•

•

•

•

A U.S. dollar denominated term loan to ASI in the amount of $829.3 million, due 2024, ("U.S. Term Loan B due
2024") and $1,658.0 million, due 2025 ("U.S. Term Loan B due 2025");

A yen denominated term loan to ASI in the amount of ¥10,378.1 million (approximately $96.2 million), due 2023 (the
"Yen Term Loan due 2023");

A Canadian dollar denominated term loan to Aramark Canada Ltd. in the amount of CAD365.3 million
(approximately $275.7 million), due 2023 (the "Canadian Term Loan A-2 due 2023"); and

A euro denominated term loan to Aramark Investments Limited, a U.K. borrower, in an amount of €124.4 million
(approximately $136.0 million), due 2023 (the "Euro Term Loan due 2023").

The Credit Agreement also includes a revolving credit facility available for loans in U.S. dollars, Canadian dollars, euros and 
pounds sterling to ASI and certain foreign borrowers with aggregate commitments under the Credit Agreement of $1.0 billion. 
The revolving credit facility has a final maturity date of October 1, 2023. As of September 27, 2019, there was approximately 
$897.8 million available for borrowing under the revolving credit facility. The Company's revolving credit facility includes a 
$250.0 million sublimit for letters of credit. The revolving credit facility may be drawn by ASI as well as by certain foreign 
subsidiaries of ASI. Each foreign borrower is subject to a sublimit of $150.0 million with respect to borrowings under the 
revolving credit facility. In addition to paying interest on outstanding principal under the senior secured credit facilities, the 
Company is required to pay a commitment fee to the lenders under the revolving credit facility in respect of the unutilized 
commitments thereunder. On October 1, 2018, ASI entered into Amendment No. 7 ("Amendment No. 7") to the Credit 
Agreement which changed the commitment fee rate range from 0.25% to 0.40% per annum to 0.15% to 0.30% per annum. The 
actual rate within the range is based on a Consolidated Leverage Ratio, as defined in the Credit Agreement.

The primary borrower under the senior secured credit facilities is ASI. In addition, certain subsidiaries of ASI are borrowers of 
the term loan facilities and/or the revolving credit facility. The Company is not a guarantor under the senior secured credit 
facilities and is not subject to the covenants or obligations under the Credit Agreement.

Aramark 2019 Form 10-K

S-21

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The applicable margin on the U.S. Term Loan due 2024 and the U.S. Term Loan B due 2025 is 1.75% with respect to 
eurocurrency (LIBOR) borrowings, subject to a LIBOR floor of 0.00%, and 0.75% with respect to base-rate borrowings, 
subject to a minimum base rate of 0.00%. The applicable margin spread for the Yen Term Loan due 2023, the Canadian Term 
Loan A-2 due 2023, the Euro Term Loan due 2023 and the senior secured revolving credit facility is 1.125% to 1.625% (as of 
September 27, 2019 - 1.375%) with respect to eurocurrency (LIBOR) borrowings, bankers’ acceptance ("BA") rate borrowings 
and letters of credit fees, subject to a floor of 0.00%, and 0.125% to 0.625% (as of September 27, 2019 - 0.375%) with respect 
to U.S. and Canadian base rate borrowings, subject to a floor of 0.00%. The actual spreads within all ranges referred to above 
are based on a Consolidated Leverage Ratio, as defined in the Credit Agreement.

Fiscal 2019 Refinancing Transactions

On October 1, 2018, the Company extended the maturity dates of the Revolving Credit Facility, Yen Term Loan due 2022, 
Canadian Term Loan due 2022, Canadian Term Loan due 2023 and Euro Term Loan due 2022 to October 1, 2023 and lowered 
the interest rates applicable to each such tranche of commitments or outstanding indebtedness, as applicable, as described in the 
preceding paragraph.

Fiscal 2018 Refinancing Transactions

On December 11, 2017, ASI entered into Incremental Amendment No. 2 to the Credit Agreement. Incremental Amendment No. 
2 provided for an incremental senior secured credit facility under the Credit Agreement, the U.S. Term Loan B due 2025, 
comprised of a U.S. dollar denominated term loan made to ASI in an amount equal to $1,785.0 million, due on March 11, 2025. 

The net proceeds from the U.S. Term Loan B due 2025 were used to finance the Avendra acquisition and, together with 
approximately $200.0 million of proceeds from a borrowing made under the Credit Agreement’s revolving credit facility, to 
repay the $633.8 million of principal outstanding on the U.S. Term Loan A due 2022 under the Credit Agreement, along with 
accrued interest and certain fees and related expenses. The Company recorded $5.7 million of charges to "Interest and Other 
Financing Costs, net" in the Consolidated Statements of Income for fiscal 2018 for the write-off of debt issuance costs.

During the first quarter of fiscal 2018, the Company capitalized third-party costs of approximately $8.9 million directly 
attributable to the U.S. Term Loan B due 2025, which are included in "Long-Term Borrowings" in the Consolidated Balance 
Sheets.

The U.S. Term Loan B due 2025 is subject to substantially similar terms relating to guarantees, collateral, mandatory 
prepayments and covenants that are applicable to the Company’s existing U.S. Term Loan B due 2024 outstanding under the 
Credit Agreement.

Incremental Facilities

The Credit Agreement provides that the Company has the right at any time to request one or more incremental term loan 
facilities or increases under existing term loan facilities and/or additional revolving credit facilities or increases under the 
existing revolving credit facility in an amount up to $1,400.0 million of incremental commitments in the aggregate plus an 
unlimited amount so long as the pro forma Consolidated Secured Debt to Covenant Adjusted EBITDA ratio (each as calculated 
in accordance with the Credit Agreement (the "Consolidated Secured Debt Ratio")) would not exceed 3.00 to 1.00, plus any 
amount of loans and commitments optionally prepaid and terminated under the senior secured credit facilities. The lenders 
under these facilities are not under any obligation to provide any such incremental facilities or commitments, and any such 
addition of or increase in facilities or commitments will be subject to customary conditions precedent. 

Prepayments and Amortization

The Credit Agreement requires us to prepay outstanding term loans, subject to certain exceptions, with: 

•

•

•

50% of ASI's annual excess cash flow (as defined in the Credit Agreement) with stepdowns to 25% and 0% upon ASI's
reaching certain Consolidated Secured Debt Ratio thresholds; provided, further, that such prepayment shall only be
required to the extent excess cash flow for the applicable year exceeds $10.0 million;

100% of the net cash proceeds of all nonordinary course asset sales or other dispositions of property subject to certain
exceptions and customary reinvestment rights; provided, further, that such prepayment shall only be required to the
extent net cash proceeds exceeds $100.0 million; and

100% of the net cash proceeds of any incurrence of debt, but excluding proceeds from certain debt permitted under the
Credit Agreement.

The foregoing mandatory prepayments will be applied to the term loan facilities on a pro rata basis and will reduce the 
obligations to make scheduled amortization payments on a dollar for dollar basis as directed by the Company. The Company 
may voluntarily repay outstanding loans under the Credit Agreement any time without premium or penalty, other than (i) 
customary "breakage" costs with respect to LIBOR loans, (ii) with respect to any voluntary prepayments of the U.S. Term Loan 

S-22 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

B due 2024 in connection with any repricing transaction (as defined in the Credit Agreement) effected prior to November 24, 
2018, a 1% prepayment premium and (iii) with respect to any voluntary prepayments of the U.S. Term Loan B due 2025 in 
connection with any repricing transaction (as defined in the Credit Agreement) effected prior to December 12, 2018, a  1% 
prepayment premium. Prepaid term loans may not be reborrowed. 

The Company made optional prepayments of approximately $500.0 million, $260.4 million and $330.6 million of outstanding 
U.S. dollar term loans, during fiscal 2019, fiscal 2018 and fiscal 2017, respectively.

If a change of control as defined in the Credit Agreement occurs, this will cause an event of default under the Credit Agreement. 
Upon an event of default, the new senior secured credit facilities may be accelerated, in which case the Company would be 
required to repay all outstanding loans plus accrued and unpaid interest and all other amounts outstanding under the new senior 
secured credit facilities under the Credit Agreement.

The Company is required to make quarterly principal payments on the Canadian Term Loan A-2 due 2023 in quarterly amounts 
of 1.25%, 1.25%, 1.88%, 2.50% and 3.75% per annum of their funded total principal amount during the first, second, third, 
fourth and fifth years subsequent to entering into Amendment No. 7 to the Credit Agreement, with the remaining balance due at 
maturity. The Company is required to make quarterly principal repayments on the Yen Term Loan due 2023 and the Euro Term 
Loan due 2023 in quarterly amounts of 1.25%, 1.25%, 1.75%, 2.50% and 3.75% per annum of their funded total principal 
amount during the first, second, third, fourth and fifth years subsequent to entering into Amendment No. 7 to the Credit 
Agreement, with the remaining balance due at maturity.

Guarantees

All obligations under the Credit Agreement are unconditionally guaranteed by Aramark Intermediate HoldCo Corporation and, 
subject to certain exceptions, substantially all of ASI's existing and future wholly-owned domestic subsidiaries excluding 
certain immaterial subsidiaries, receivables facility subsidiaries, certain other customarily excluded subsidiaries and certain 
subsidiaries designated under the Credit Agreement as "unrestricted subsidiaries," referred to, collectively, as the U.S. 
Guarantors. All obligations under the Credit Agreement, and the guarantees of those obligations, are secured by (i) a pledge of 
100% of the capital stock of ASI, (ii) pledges of 100% of the capital stock (or 65% of voting stock and 100% of non-voting 
stock, in the case of the stock of foreign subsidiaries) held by ASI, Aramark Intermediate HoldCo Corporation or any of the 
U.S. Guarantors and (iii) a security interest in, and mortgages on, substantially all tangible assets of Aramark Intermediate 
HoldCo Corporation, ASI or any of the U.S. Guarantors.

Certain Covenants

The Credit Agreement contains certain covenants that, among other things, restrict, subject to certain exceptions, ASI's ability 
and the ability of its restricted subsidiaries to: incur additional indebtedness; issue preferred stock or provide guarantees; create 
liens on assets; engage in mergers or consolidations; sell assets; pay dividends, make distributions or repurchase its capital 
stock; make investments, loans or advances; repay or repurchase any subordinated debt, except as scheduled or at maturity; 
create restrictions on the payment of dividends or other transfers to ASI from its restricted subsidiaries; make certain 
acquisitions; engage in certain transactions with affiliates; amend material agreements governing ASI's subordinated debt; and 
fundamentally change ASI's business. In addition, the Credit Agreement requires ASI to comply with a maximum Consolidated 
Secured Debt Ratio maintenance covenant. The Credit Agreement also contains certain customary affirmative covenants, such 
as financial and other reporting, and certain events of default. At September 27, 2019, ASI was in compliance with all of these 
covenants.

The Credit Agreement requires ASI to maintain a maximum Consolidated Secured Debt Ratio, defined as consolidated total 
indebtedness secured by a lien to Covenant Adjusted EBITDA, of 5.125x. Consolidated total indebtedness secured by a lien is 
defined in the Credit Agreement as total indebtedness consisting of debt for borrowed money, capital leases, debt in respect of 
sale-leaseback transactions, disqualified and preferred stock and advances under the Receivables Facility secured by a lien 
reduced by the amount of cash and cash equivalents on the consolidated balance sheet that is free and clear of any lien. Non-
compliance with the maximum Consolidated Secured Debt Ratio could result in the requirement to immediately repay all 
amounts outstanding under the Credit Agreement, which, if ASI's lenders under the Credit Agreement (other than the lenders in 
respect of ASI’s U.S. Term Loan B due 2024 and U.S. Term Loan B due 2025 which lenders shall not benefit from the 
maximum Consolidated Secured Debt Ratio) failed to waive any such default, would also constitute a default under the 
indentures governing the senior notes. The actual ratio at September 27, 2019 was 1.78x.

The Credit Agreement establishes an incurrence-based minimum Interest Coverage Ratio, defined as Covenant Adjusted 
EBITDA to consolidated interest expense, as a condition for ASI and its restricted subsidiaries to incur additional indebtedness 
and to make certain restricted payments. The minimum Interest Coverage Ratio is 2.00x for the term of the Credit Agreement. 
If ASI does not maintain this minimum Interest Coverage Ratio calculated on a pro forma basis for any such additional 
indebtedness or restricted payments, it could be prohibited from being able to incur additional indebtedness, other than the 

Aramark 2019 Form 10-K

S-23

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

additional funding provided for under the Credit Agreement and pursuant to specified exceptions, and make certain restricted 
payments, other than pursuant to certain exceptions. The actual ratio was 5.02x for the fiscal year ended September 27, 2019.

A failure to pay any obligations under the Credit Agreement as they become due or any event causing amounts to become due 
prior to their stated maturity could result in a cross-default and potential acceleration of the Company’s other outstanding debt 
obligations, including the senior notes.

Senior Notes

5.000% Senior Notes due 2028

On January 18, 2018, ASI issued $1,150.0 million aggregate principal amount of 5.000% Senior Notes due February 1, 2028 
(the "2028 Notes"). The net proceeds from the 2028 Notes were used to finance the AmeriPride acquisition, to pay down certain 
borrowings under the revolving credit facility and to pay fees related to the transaction. During the second quarter of fiscal 
2018, the Company capitalized third-party costs of approximately $14.2 million directly attributable to the 2028 Notes, which 
are included in "Long-Term Borrowings" in the Consolidated Balance Sheets.

The 2028 Notes were issued pursuant to an indenture, dated as of January 18, 2018 (the "2028 Notes Indenture"), entered into 
by and among ASI, the Company and certain other Aramark entities, as guarantors, and the U.S. Bank National Association, as 
trustee. The 2028 Notes were issued at par.  

The 2028 Notes are senior unsecured obligations of ASI. The 2028 Notes rank equal in right of payment to all of the Issuer's 
existing and future senior indebtedness and will rank senior in right of payment to the Issuer's future subordinated indebtedness. 
The 2028 Notes are guaranteed on a senior, unsecured basis by the Company and substantially all of the domestic subsidiaries 
of ASI. The guarantees of the 2028 Notes rank equal in right of payment to all of the senior obligations of such guarantor. The 
2028 Notes are effectively subordinated to all of ASI's existing and future secured indebtedness, to the extent of the value of the 
assets securing that indebtedness, and structurally subordinated to all of the liabilities of any of ASI's subsidiaries that do not 
guarantee the 2028 Notes. Interest on the 2028 Notes is payable on February 1 and August 1 of each year, commencing on 
August 1, 2018.

At any time prior to February 1, 2023, ASI has the option to redeem all or a part of the 2028 Notes at a purchase price equal to 
100% of the principal amount of such 2028 Notes plus an applicable premium and accrued and unpaid interest, if any, to but not 
including the date of redemption. Prior to February 1, 2021, ASI has the option to redeem up to 40% of the aggregate principal 
amount of all 2028 Notes at a purchase price equal to 105% of the principal amount of such 2028 Notes plus accrued and 
unpaid interest, if any, to, but not including, the date of redemption, with the net cash proceeds of one or more equity offerings, 
provided that at least 50% of the sum of the aggregate principal amount of the 2028 Notes originally issued remain outstanding 
immediately after the purchase. 

The 2028 Notes Indenture contains covenants limiting ASI's ability and the ability of its restricted subsidiaries to: incur 
additional indebtedness or issue certain preferred shares; pay dividends and make certain distributions, investments and other 
restricted payments; create certain liens; sell assets; enter into transactions with affiliates; limit the ability of restricted 
subsidiaries to make payments to ASI; enter into sale and leaseback transactions; merge, consolidate, sell or otherwise dispose 
of all or substantially all of ASI's and its restricted subsidiaries assets; and designate ASI's subsidiaries as unrestricted 
subsidiaries. The 2028 Notes Indenture also provides for events of default which, if any of them occurs, would permit or require 
the principal of and accrued interest on the applicable series of 2028 Notes to become or to be declared due and payable. 
Further, a failure to pay any obligations under the 2028 Notes Indenture as they become due or any event causing amounts to 
become due prior to their stated maturity could result in a cross-default and potential acceleration of the Company’s other 
outstanding debt obligations.

5.000% Senior Notes due 2025 and 3.125% Senior Notes due 2025

On March 22, 2017, ASI issued $600.0 million of 5.000% Senior Notes due April 1, 2025 (the "5.000% 2025 Notes"). The 
5.000% 2025 Notes were issued pursuant to an indenture (the "5.000% 2025 Notes Indenture"), entered into by and among ASI, 
the Company and certain other Aramark entities, as guarantors, and The Bank of New York Mellon, as trustee. The 5.000% 
2025 Notes were issued at par. On March 27, 2017, Aramark International Finance S.à r.l. ("AIFS"), an indirect wholly owned 
subsidiary of the Company, issued €325.0 million of 3.125% Senior Notes due April 1, 2025 (the "3.125% 2025 Notes" and, 
together with the 5.000% 2025 Notes, the "2025 Notes"). The 3.125% 2025 Notes were issued pursuant to an indenture (the 
"3.125% 2025 Notes Indenture"), entered into by and among AIFS, the Company and certain other Aramark entities, as 
guarantors, The Bank of New York Mellon, as trustee and registrar, and The Bank of New York Mellon, London Branch, as 
paying agent and transfer agent. The 3.125% 2025 Notes were issued at par.

The 2025 Notes are senior unsecured obligations of the respective Issuers. Each series of the 2025 Notes ranks equal in right of 
payment to all of the respective Issuer's existing and future senior indebtedness, including the senior secured credit facilities 

S-24 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

under the Credit Agreement, and, in the case of the 5.000% 2025 Notes with respect to ASI, ASI's 5.125% Senior Notes due 
2024 (the "2024 Notes") and 4.750% Senior Notes due 2026 (the "2026 Notes") and will rank senior in right of payment to the 
respective Issuer's future subordinated indebtedness. The 2025 Notes are guaranteed on a senior, unsecured basis by the 
Company and substantially all of the domestic subsidiaries of ASI and the 3.125% 2025 Notes are guaranteed on a senior, 
unsecured basis by ASI. The guarantees of the 2025 Notes rank equal in right of payment to all of the senior obligations of such 
guarantor, including guarantees of the senior secured credit facilities, the 2024 Notes, the 2026 Notes and the 2028 Notes, as 
applicable, and in the case of the 3.125% 2025 Notes with respect to ASI, ASI’s obligations under the senior secured credit 
facilities, the 2024 Notes, the 2026 Notes, the 5.000% 2025 Notes and the 2028 Notes. Each series of the 2025 Notes and the 
related guarantees thereof are effectively subordinated to all of the respective Issuers' existing and future secured indebtedness, 
including obligations and/or guarantees of the senior secured credit facilities under the Credit Agreement, to the extent of the 
value of the assets securing that indebtedness, and structurally subordinated to all of the liabilities of any of ASI's subsidiaries 
that do not guarantee the 2025 Notes. Interest on the 2025 Notes is payable on April 1 and October 1 of each year, commencing 
on October 1, 2017. 

In the event of certain types of changes of control, the holders of the 2025 Notes may require the applicable Issuer to purchase 
for cash all or a portion of their 2025 Notes at a purchase price equal to 101% of the principal amount of such 2025 Notes, plus 
accrued and unpaid interest, if any, to, but not including, the purchase date. Beginning April 1, 2020, ASI has the option to 
redeem all or a portion of the 5.000% 2025 Notes at any time at the redemption prices set forth in the 5.000% 2025 Notes 
Indenture, plus accrued and unpaid interest. Beginning April 1, 2020, AIFS has the option to redeem all or a portion of the 
3.125% 2025 Notes at any time at the redemption prices set forth in the 3.125% 2025 Notes Indenture, plus accrued and unpaid 
interest.

The 5.000% 2025 Notes Indenture and the 3.125% 2025 Notes Indenture contain covenants limiting ASI's ability and the ability 
of its restricted subsidiaries to: incur additional indebtedness or issue certain preferred shares; pay dividends and make certain 
distributions, investments and other restricted payments; create certain liens; sell assets; enter into transactions with affiliates; 
limit the ability of restricted subsidiaries to make payments to ASI; enter into sale and leaseback transactions; merge, 
consolidate, sell or otherwise dispose of all or substantially all of ASI's and its restricted subsidiaries assets; and designate ASI's 
subsidiaries as unrestricted subsidiaries. The 5.000% 2025 Notes Indenture and the 3.125% 2025 Notes Indenture also provide 
for events of default which, if any of them occurs, would permit or require the principal of and accrued interest on the 
applicable series of 2025 Notes to become or to be declared due and payable. Further, a failure to pay any obligations under the 
5.000% 2025 Notes Indenture or the 3.125% 2025 Notes Indenture as they become due or any event causing amounts to 
become due prior to their stated maturity could result in a cross-default and potential acceleration of the Company’s other 
outstanding debt obligations, including the other senior notes and obligations under the Credit Agreement.

5.125% Senior Notes due 2024 and 4.75% Senior Notes due 2026

On December 17, 2015, ASI issued $400.0 million of 5.125% Senior Notes due January 15, 2024 (the "Original 2024 Notes"), 
pursuant to an indenture, dated as of December 17, 2015 (the "2024 Base Indenture"), entered into by ASI, the Company and 
certain other Aramark entities, as guarantors of the Original 2024 Notes, and The Bank of New York Mellon, as trustee. The 
Original 2024 Notes were issued at par and the net proceeds were used for general corporate purposes and to reduce the 
outstanding balance under the Company's revolving credit facility. The Company paid approximately $6.0 million in financing 
fees related to the offering of the Original 2024 Notes.

On May 31, 2016, ASI issued $1,000.0 million aggregate principal amount of senior unsecured notes, consisting of $500 
million of additional 5.125% Senior Notes due January 15, 2024 (the "New 2024 Notes") and $500 million of 4.75% Senior 
Notes due June 1, 2026 (the "2026 Notes"). The New 2024 Notes constitute a further issuance of the Original 2024 Notes 
(together with the New 2024 Notes, the "2024 Notes"). The New 2024 Notes were issued pursuant to the Base Indenture, as 
supplemented by the supplemental indenture, dated as of May 31, 2016 (the "2024 Supplemental Indenture" and together with 
the 2024 Base Indenture, the "2024 Notes Indenture"), entered into by ASI, the Company and certain other Aramark entities, as 
guarantors of the New 2024 Notes, and The Bank of New York Mellon, as trustee. The 2026 Notes were issued pursuant to the 
indenture, dated as of May 31, 2016 (the "2026 Notes Indenture"), entered into by ASI, the Company and certain other Aramark 
entities, as guarantors of the 2026 Notes and The Bank of New York Mellon, as trustee. The New 2024 Notes were issued at a 
premium of $18.8 million, which created an effective yield of 4.6%. The premium was recorded to "Long-Term Borrowings" in 
the Consolidated Balance Sheets and is amortized to "Interest and Other Financing Costs, net" in the Consolidated Statements 
of Income until maturity in 2024.

The 2024 Notes and 2026 Notes are senior unsecured obligations of ASI. The 2024 Notes and 2026 Notes rank equal in right of 
payment to all of the ASI's existing and future senior debt and senior in the right of payment to the ASI's future debt and other 
obligations that are expressly subordinated in right of payment to the 2024 Notes and 2026 Notes. The 2024 Notes and 2026 
Notes are guaranteed on a senior, unsecured basis by the Company and substantially all of the domestic subsidiaries of ASI. The 

Aramark 2019 Form 10-K

S-25

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

2024 Notes and 2026 Notes and the guarantees thereof are effectively subordinated to all existing and future secured debt of 
ASI and the guarantors, to the extent of the value of the assets securing such debt, and structurally subordinated to all of the 
liabilities of any of ASI's subsidiaries that do not guarantee the 2024 Notes and 2026 Notes. Interest on the 2024 Notes is 
payable on January 15 and July 15 of each year. Interest on the 2026 Notes is payable on June 1 and December 1 of each year.

In the event of certain types of changes of control, the holders of the 2024 Notes or 2026 Notes may require ASI to purchase for 
cash all or a portion of their 2024 Notes or 2026 Notes, as applicable, at a purchase price equal to 101% of the principal amount 
of such notes, plus accrued and unpaid interest, if any, but not including, the purchase date. Beginning January 15, 2019, ASI 
has the option to redeem all or a portion of the 2024 Notes at any time at the redemption prices set forth in the 2024 Notes 
Indenture, plus accrued and unpaid interest. Beginning June 1, 2021, ASI has the option to redeem all or a portion of the 2026 
Notes at any time at the redemption prices set forth in the 2026 Notes Indenture, plus accrued and unpaid interest.

The 2024 Notes Indenture and 2026 Notes Indenture contain covenants limiting ASI's ability and the ability of its restricted 
subsidiaries to: incur additional indebtedness or issue certain preferred shares; pay dividends and make certain distributions, 
investments and other restricted payments; create certain liens; sell assets; enter into transactions with affiliates; limit the ability 
of restricted subsidiaries to make payments to ASI; enter into sale and leaseback transactions; merge, consolidate, sell or 
otherwise dispose of all or substantially all of ASI's assets; and designate ASI's subsidiaries as unrestricted subsidiaries. They 
also provide for events of default which, if any of them occurs, would permit or require the principal of and accrued interest on 
the 2024 Notes and 2026 Notes to become or to be declared due and payable.

Fiscal 2017 Refinancing Transactions

During fiscal 2017, the net proceeds from the 2025 Notes and borrowings under the senior secured term loan facilities under the 
Credit Agreement were used to repay all existing outstanding borrowings under the term loans under the Previous Credit 
Agreement, to redeem ASI's 5.750% senior notes, due March 2020 (the "2020 Notes"), and to pay certain fees and related 
expenses. The Company recorded $28.5 million of charges to "Interest and Other Financing Costs, net" in the Consolidated 
Statements of Income for the fiscal year ended September 29, 2017, consisting of $25.2 million of non-cash charges for the 
write-off of deferred financing costs and original issue discount and $3.3 million for the call premium on the 2020 Notes. The 
Company used the borrowings to pay down a portion of the existing U.S. Term Loan B due 2024 loans outstanding under the 
Credit Agreement and to pay certain related fees and expenses.

Receivables Facility

The Company has an agreement (the "Receivables Facility") with three financial institutions where it sells on a continuous 
basis an undivided interest in all eligible trade accounts receivable, as defined in the Receivables Facility. The maximum 
amount available under the Receivables Facility is $400.0 million, which expires in May 2021. In addition, the Receivables 
Facility includes a seasonal tranche which increases the capacity of the Receivables Facility and maximum amount available by 
$100.0 million from October through March. 

Pursuant to the Receivables Facility, the Company formed ARAMARK Receivables, LLC, a wholly-owned, consolidated, 
bankruptcy-remote subsidiary. ARAMARK Receivables, LLC was formed for the sole purpose of buying and selling 
receivables generated by certain subsidiaries of the Company. Under the Receivables Facility, the Company and certain of its 
subsidiaries transfer without recourse all of their accounts receivable to ARAMARK Receivables, LLC. As collections reduce 
previously transferred interests, interests in new, eligible receivables are transferred to ARAMARK Receivables, LLC, subject 
to meeting certain conditions. 

As of September 27, 2019 and September 28, 2018, there were no borrowings outstanding on the Receivables Facility. 

Future Maturities and Interest and Other Financing Costs, net

At September 27, 2019, annual maturities on long-term borrowings maturing in the next five fiscal years and thereafter 
(excluding the $48.3 million reduction to long-term borrowings from debt issuance costs and the increase of $10.0 million from 
the premium on the 2024 Notes) are as follows (in thousands):

2020
2021
2022
2023
2024
Thereafter

S-26 Aramark 2019 Form 10-K

$

69,928
69,936
72,695
93,736
2,106,525
4,307,650

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The components of interest and other financing costs, net, are summarized as follows (in thousands):

Interest expense
Interest income
Other financing costs

Total

September 27, 2019

Fiscal Year Ended
September 28, 2018(1)

September 29, 2017(1)

$

$

352,812
(28,985)
11,160
334,987

$

$

353,048
(16,964)
10,451
346,535

$

$

285,995
(12,372)
7,362
280,985

(1)

Fiscal 2018 and 2017 balances have been restated to reflect the impact of the adoption of ASU 2017-07, Compensation - Retirement Benefits (Topic 715): Improving the 
Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost (see Note 1).

NOTE 6. DERIVATIVE INSTRUMENTS: 

The Company enters into contractual derivative arrangements to manage changes in market conditions related to interest on 
debt obligations, foreign currency exposures and exposure to fluctuating gasoline and diesel fuel prices. Derivative instruments 
utilized during the period include interest rate swap agreements, foreign currency forward exchange contracts and gasoline and 
diesel fuel agreements. All derivative instruments are recognized as either assets or liabilities on the balance sheet at fair value 
at the end of each quarter. The counterparties to the Company's contractual derivative agreements are all major international 
financial institutions. The Company is exposed to credit loss in the event of nonperformance by these counterparties. The 
Company continually monitors its positions and the credit ratings of its counterparties, and does not anticipate nonperformance 
by the counterparties. For designated hedging relationships, the Company formally documents the hedging relationship and its 
risk management objective and strategy for undertaking the hedge, the hedging instrument, the hedged item, the nature of the 
risk being hedged and how the hedging instrument's effectiveness in offsetting the hedged risk will be assessed prospectively 
and retrospectively for designated hedges. The Company also formally assesses, both at the hedge's inception and on an 
ongoing basis, whether the derivatives that are used in hedging transactions are highly effective in offsetting cash flows of 
hedged items.

Cash Flow Hedges 

The Company has approximately $2.5 billion notional amount of outstanding interest rate swap agreements as of September 27, 
2019, which fixes the rate on a like amount of variable rate borrowings through the first quarter of fiscal 2023. During fiscal 
2019, the Company entered into approximately $500.0 million notional amount of interest rate swap agreements to hedge the 
cash flow risk of variability in interest payments on variable rate borrowings. In addition, interest rate swaps with notional 
amounts of $575.0 million matured during fiscal 2019. As a result of the Credit Agreement entered into in fiscal 2017, the 
Company de-designated the previous interest rate swap agreements as the terms of the interest rate swaps did not match the 
terms of the new term loans. Prior to the Credit Agreement, these agreements met the required criteria to be designated as cash 
flow hedging instruments. The Company then amended the interest rate swap agreements to match the terms of the new term 
loans under the Credit Agreement to meet the criteria to be designated as cash flow hedging instruments. As a result of the de-
designation, the Company recorded charges to "Interest and Other Financing Costs, net" in the Consolidated Statements of 
Income during fiscal 2017 of approximately $2.9 million for the changes in market value of the interest rate swaps.

Changes in the fair value of a derivative that is designated as and meets all the required criteria for a cash flow hedge are 
recorded in accumulated other comprehensive income (loss) and reclassified into earnings as the underlying hedged item affects 
earnings. Amounts reported in accumulated other comprehensive income (loss) related to derivatives will be reclassified to 
interest expense as interest payments are made on the Company’s variable-rate debt. As of September 27, 2019 and 
September 28, 2018, approximately ($31.1) million and $36.2 million of unrealized net of tax gains (losses) related to the 
interest rate swaps were included in "Accumulated other comprehensive loss," respectively. 

The following table summarizes the effect of our derivatives designated as cash flow hedging instruments on Other 
comprehensive income (loss) (in thousands): 

Fiscal Year Ended

Interest rate swap agreements

Derivatives not Designated in Hedging Relationships

September 27, 2019
$

(84,392) $

September 28, 2018
55,445

September 29, 2017
31,884
$

The Company entered into a series of pay fixed/receive floating gasoline and diesel fuel agreements based on the Department of 
Energy weekly retail on-highway index in order to limit its exposure to price fluctuations for gasoline and diesel fuel. As of 

Aramark 2019 Form 10-K

S-27

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

September 27, 2019, the Company has contracts for approximately 18.6 million gallons outstanding through fiscal 2020. The 
Company does not record its gasoline and diesel fuel agreements as hedges for accounting purposes. The impact on earnings 
related to the change in fair value of these unsettled contracts was a loss of approximately $4.1 million for fiscal 2019 and not 
material in both fiscal year 2018 and 2017. The change in fair value for unsettled contracts is included in "Selling and general 
corporate expenses" in the Consolidated Statements of Income. When the contracts settle, the gain or loss is recorded to "Costs 
of services provided" in the Consolidated Statements of Income.

As of September 27, 2019, the Company had foreign currency forward exchange contracts outstanding with notional amounts 
of €72.6 million, CAD30.0 million and £7.5 million to mitigate the risk of changes in foreign currency exchange rates on short-
term intercompany loans to certain international subsidiaries. Gains and losses on these foreign currency exchange contracts are 
recognized in earnings as the contracts were not designated as hedging instruments, substantially offsetting currency transaction 
gains and losses on the short-term intercompany loans. 

The following table summarizes the location and fair value, using Level 2 inputs (see Note 16 for a description of the fair value 
levels), of the Company's derivatives designated and not designated as hedging instruments in the Consolidated Balance Sheets 
(in thousands): 

Balance Sheet Location

September 27, 2019

September 28, 2018

Prepayments and other
current assets
Noncurrent Assets

Prepayments and other
current assets

Prepayments and other
current assets

$

$

$

Other Noncurrent Liabilities

$

43,112

$

Accounts Payable

$
$

462
43,574

$
$

— $
—

1,459
54,708

64

$

—
64

$

209

3,623
59,999

—

—
—

ASSETS
Designated as hedging instruments:
Interest rate swap agreements

Interest rate swap agreements

Not designated as hedging instruments:
Foreign currency forward exchange contracts

Gasoline and diesel fuel agreements

LIABILITIES
Designated as hedging instruments:
Interest rate swap agreements

Not designated as hedging instruments:
Gasoline and diesel fuel agreements

S-28 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table summarizes the location of (gain) loss reclassified from "Accumulated other comprehensive loss" into 
earnings for derivatives designated as hedging instruments and the location of (gain) loss for our derivatives not designated as 
hedging instruments in the Consolidated Statements of Income (in thousands): 

Income Statement Location

September 27, 2019

September 28, 2018

September 29, 2017

Fiscal Year Ended

Designated as hedging instruments:

Interest rate swap agreements

Not designated as hedging instruments:

Gasoline and diesel fuel agreements

Foreign currency forward exchange

contracts

Interest and Other
Financing Costs, net

Costs of services
provided / Selling and
general corporate
expenses

Interest and Other
Financing Costs, net

$

$

$

$

(6,484) $

5,185

$

16,606

6,168

$

(7,360) $

(1,277)

145

6,313
$
(171) $

(67)
(7,427) $
(2,242) $

(886)
(2,163)
14,443

The Company has an outstanding Japanese yen denominated term loan in the amount of ¥10,378.1 million. The term loan was 
designated as a hedge of the Company's net Japanese currency exposure represented by the equity investment in our Japanese 
affiliate, AIM Services Co., Ltd. Additionally, the Company has a Euro denominated term loan in the amount of €124.4 million. 
The term loan was designated as a hedge of the Company's net Euro currency exposure represented by certain holdings in our 
European affiliates.

At September 27, 2019, the net of tax loss expected to be reclassified from "Accumulated other comprehensive loss" into 
earnings over the next twelve months based on current market rates is approximately $10.0 million. 

NOTE 7. REVENUE RECOGNITION:

The Company generates revenue through sales of food, facility and uniform services to customers based on written contracts at 
the locations it serves. Within our FSS United States and FSS International segments, the Company provides food and beverage 
services, including catering and retail services, or facilities services, including plant operations and maintenance, custodial, 
housekeeping, landscaping and other services. Within the Uniform segment, the Company provides a full service uniform 
solution, including delivery, cleaning and maintenance. In accordance with ASC 606, the Company accounts for a customer 
contract when both parties have approved the arrangement and are committed to perform their respective obligations, each 
party's rights can be identified, payment terms can be identified, the contract has commercial substance and it is probable the 
Company will collect substantially all of the consideration to which it is entitled. Revenue is recognized upon the transfer of 
control of the promised product or service to customers in an amount that reflects the consideration the Company expects to 
receive in exchange for those goods and services.

Performance Obligations

The Company recognizes revenue when its performance obligation is satisfied. Each contract generally has one performance 
obligation, which is satisfied over time. The Company primarily accounts for its performance obligations under the series 
guidance, using the as-invoiced practical expedient when applicable. The Company applies the right to invoice practical 
expedient to record revenue as the services are provided, given the nature of the services provided and the frequency of billing 
under the customer contracts. Under this practical expedient, the Company recognizes revenue in an amount that corresponds 
directly with the value to the customer of the Company’s performance completed to date and for which the Company has the 
right to invoice the customer. Certain arrangements include performance obligations which include variable consideration 
(primarily per transaction fees). For these arrangements, the Company does not need to estimate the variable consideration for 
the contract and allocate to the entire performance obligation; therefore, the variable fees are recognized in the period they are 
earned.

Impact of New Revenue Recognition Standard

As a result of the adoption of ASC 606, the following changes occurred with respect to financial statement line item 
classification in the Company's consolidated financial statements:

Aramark 2019 Form 10-K

S-29

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Transition Adjustment:

•

costs to obtain contracts related to employee sales commissions, previously expensed to “Cost of services provided” at
contract inception, are now capitalized in “Other Assets” ($111.0 million and $97.2 million as of September 27, 2019
and September 29, 2018, respectively);

Other Reclassifications and Changes in Presentation:

•

•

•

•

certain fees within the Uniform segment, $358.6 million for fiscal 2019, previously recognized as a reduction to “Cost
of services provided,” are now recognized in “Revenue;”

client contract investments, previously capitalized within “Other Assets” and amortized to “Depreciation and
amortization” will continue to be expensed over the contract life as either a leasehold improvement in “Property and
equipment, net” ($785.4 million as of September 27, 2019) or as long-term prepaid rent or costs to fulfill in “Other
Assets” ($166.9 million and $109.4 million as of September 27, 2019, respectively) and primarily classified in
“Depreciation and amortization” or “Cost of services provided;”

costs to fulfill contracts related to personalized work apparel, linens and other rental items in service, previously
capitalized within "Inventories" are now capitalized within "Other Assets" ($356.9 million as of September 27, 2019);
and

certain client contract investments, previously included within "Purchases of property and equipment and other" in Net
cash provided by (used in) investing activities on the Consolidated Statements of Cash Flows, are now included within
"Payments made to clients on contracts" in Net cash provided by operating activities.

S-30 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table compares the reported Consolidated Balance Sheet as of September 27, 2019, to the balances had the 
previous revenue accounting guidance remained in effect (in thousands):

September 27, 2019

Adoption
adjustments of
ASC 606

Balances without
adoption of ASC
606

As Reported

Current Assets:

ASSETS

Cash and cash equivalents

Receivables, net

Inventories

Prepayments and other current assets

Total current assets

Property and Equipment, net

Goodwill

Other Intangible Assets

Other Assets

LIABILITIES AND STOCKHOLDERS' EQUITY

Current Liabilities:

Current maturities of long-term borrowings

Accounts payable

Accrued expenses and other current liabilities

Total current liabilities

Long-Term Borrowings

Deferred Income Taxes and Other Noncurrent Liabilities

Redeemable Noncontrolling Interest

Stockholders' Equity:

Common stock

Capital surplus

Retained earnings

Accumulated other comprehensive loss

Treasury stock

Total stockholders' equity

— $

—

356,853

—

356,853
(785,360)
—

—

307,419
(121,088) $

$

246,643

$

1,806,964

411,319

193,461

2,658,387

2,181,762

5,518,800

2,033,566

1,343,806

13,736,321

$

$

$

69,928

$

— $

999,517

1,635,853

2,705,298

6,612,239

1,088,822

9,915

2,829

3,236,450

1,107,029
(216,965)
(809,296)
3,320,047

$

13,736,321

$

—
(26,665)
(26,665)
—
(25,525)
—

—

—
(68,898)
—

—
(68,898)
(121,088) $

246,643

1,806,964

768,172

193,461

3,015,240

1,396,402

5,518,800

2,033,566

1,651,225

13,615,233

69,928

999,517

1,609,188

2,678,633

6,612,239

1,063,297

9,915

2,829

3,236,450

1,038,131
(216,965)
(809,296)
3,251,149

13,615,233

Aramark 2019 Form 10-K

S-31

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table compares the reported Consolidated Statements of Income for the fiscal year ended September 27, 2019, to 
the balances had the previous revenue accounting guidance remained in effect (in thousands):

Revenue

Costs and Expenses:

Cost of services provided

Depreciation and amortization

Selling and general corporate expenses

          Gain on sale of Healthcare Technologies

Operating income

Interest and Other Financing Costs, net

Income Before Income Taxes

Provision for Income Taxes

Net income

Fiscal year ended September 27, 2019

As Reported

Adoption
adjustments of ASC
606

Balances without
adoption of ASC 606

$

16,227,341

$

(317,497) $

15,909,844

14,532,662

592,573

367,256
(156,309)
15,336,182

891,159

334,987

556,172

107,706
448,466
(83)
448,549

$

(322,411)
18,581

—

—
(303,830)
(13,667)
—
(13,667)
(3,554)
(10,113)
—
(10,113) $

14,210,251

611,154

367,256
(156,309)
15,032,352

877,492

334,987

542,505

104,152
438,353
(83)
438,436

Less: Net loss attributable to noncontrolling interest

Net income attributable to Aramark stockholders

$

Disaggregation of Revenue

The following table presents revenue disaggregated by revenue source (in millions):

FSS United States:

    Business & Industry

    Education

    Healthcare

    Sports, Leisure & Corrections

    Facilities & Other

         Total FSS United States

FSS International:

    Europe

    Rest of World

          Total FSS International

Uniform

Total Revenue

S-32 Aramark 2019 Form 10-K

Fiscal Year Ended

September 27, 2019

$

$

$

$

$

1,587.0

3,228.8

933.5

2,557.5

1,591.8

9,898.6

2,044.4

1,698.5

3,742.9

2,585.8

16,227.3

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Contract Balances

The Company defers sales commissions earned by its sales force that are considered to be incremental and recoverable costs of 
obtaining a contract tied to its food, facilities and uniform services. The deferred costs are amortized using the portfolio 
approach on a straight line basis over the average period of benefit, approximately 8.5 years, and are assessed for impairment 
on a periodic basis. Determination of the amortization period and the subsequent assessment for impairment of the contract cost 
asset requires judgment. During the fiscal year ended September 27, 2019, the Company expensed approximately $20.0 million 
of these costs to “Cost of services provided” in the Consolidated Statements of Income.

Leasehold improvements and costs to fulfill contracts includes payments made by the Company to enhance the service 
resources used by the Company to satisfy its performance obligation. These amounts are amortized over the contract period. If a 
contract is terminated prior to its maturity date, the Company is typically reimbursed for the unamortized amount. During the 
fiscal year ended September 27, 2019, the Company expensed approximately $149.0 million of leasehold improvements and 
approximately $20.5 million of cost to fulfill assets, respectively, to "Depreciation and amortization" in the Consolidated 
Statements of Income.

Long-term prepaid rent is amortized over the contract period. If a contract is terminated prior to its maturity date, the Company 
is typically reimbursed for the unamortized amount. During the fiscal year ended September 27, 2019, the Company expensed 
approximately $16.0 million of these costs to "Cost of services provided" in the Consolidated Statements of Income. 

Other costs to fulfill contracts represent personalized work apparel, linens and other rental items in service in the Uniform 
segment. The amounts are recorded at cost and are amortized over their estimated useful lives, which primarily range from one 
to four years. The amortization rates used are based on the Company's specific experience. The Company recorded expense of 
approximately $318.2 million during the fiscal year ended September 27, 2019 related to these costs, which was recorded in 
"Costs of services provided" in the Consolidated Statements of Income.

Deferred income is recognized in "Accrued expenses and other current liabilities" in the Consolidated Balance Sheets when the 
Company has received consideration, or has the right to receive consideration, in advance of the transfer of the performance 
obligation of the contract to the customer, primarily prepaid meal plans. The consideration received remains a liability until the 
goods or services have been provided to the customer. The Company classifies deferred income as current as the arrangement is 
short term in nature.

During the fiscal year ended September 27, 2019, deferred income increased related to customer prepayments and decreased 
related to income recognized during the period as a result of satisfying the performance obligation. Below is a summary of the 
changes (in millions):

Deferred income

281.5

1,364.3

(1,326.8)

319.0

Balance,
September 28, 2018

Add: Net increase in current 
period deferred income

Less: Recognition of 
deferred income

Balance,
September 27, 2019

NOTE 8. EMPLOYEE PENSION AND PROFIT SHARING PLANS:

In the United States, the Company maintains qualified contributory and non-contributory defined contribution retirement plans 
for eligible employees, with Company contributions to the plans based on earnings performance or salary level. The Company 
also has a non-qualified retirement savings plan for certain employees. The total expense of the above plans for fiscal 2019,
fiscal 2018 and fiscal 2017 was $41.5 million, $22.5 million and $27.5 million, respectively. The increase in the expense in 
fiscal 2019 compared to fiscal 2018 is due to the additional employer matching contributions as a result of the cash tax savings 
from U.S. tax reform. The Company also maintains similar contributory and non-contributory defined contribution retirement 
plans at several of its international operations, primarily in Canada and the United Kingdom. The total expense of these 
international plans for fiscal 2019, fiscal 2018 and fiscal 2017 was $11.7 million, $8.6 million and $6.9 million, respectively. 

Aramark 2019 Form 10-K

S-33

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table sets forth the components of net periodic pension cost for the Company's single-employer defined benefit 
pension plans for fiscal 2019, fiscal 2018 and fiscal 2017 (in thousands):

Service cost
Interest cost
Expected return on plan assets
Settlements and curtailments
Amortization of prior service cost
Recognized net loss
Net periodic pension cost (income)

September 27, 2019

September 28, 2018

September 29, 2017

Fiscal Year Ended

$

$

$

6,391
11,287
(22,970)
283
104
1,094
(3,811) $

$

7,121
10,579
(22,864)
3,312
116
1,646

(90) $

8,834
8,398
(18,350)
—
122
3,400
2,404

The following table sets forth changes in the projected benefit obligation and the fair value of plan assets for these plans (in 
thousands): 

Change in benefit obligation:

Benefit obligation, beginning
Impact of AmeriPride acquisition
Foreign currency translation
Service cost
Interest cost
Employee contributions
Actuarial loss (gain)
Benefits paid
Settlements and curtailments(1)
Change in control payment
Benefit obligation, ending
Change in plan assets:
Fair value of plan assets, beginning
Impact of AmeriPride acquisition
Foreign currency translation
Employer contributions
Employee contributions
Actual return on plan assets
Benefits paid
Settlements(1)
Change in control payment
Fair value of plan assets, end
Funded Status at end of year

September 27, 2019
366,426
$
—
(13,097)
6,391
11,287
2,249
49,707
(16,681)
(5,075)
—
401,207

$

September 28, 2018
333,672
$
79,605
(11,312)
7,121
10,579
2,571
(10,869)
(16,862)
(22,662)
(5,417)
366,426

$

$

$

409,826
—
(14,360)
10,520
2,249
39,280
(16,681)
(4,867)
—
425,967
24,760

$

$

341,538
73,273
(12,359)
13,988
2,571
23,971
(16,862)
(10,877)
(5,417)
409,826
43,400

(1)

Fiscal 2019 includes the impact of closing two of the AmeriPride plans. Fiscal 2018 includes the impact of the Canadian pension plan freeze and the UK pension plan
settlement resulting from the transfer of members out of the plan.

Amounts recognized in the Consolidated Balance Sheets consist of the following (in thousands):

Noncurrent benefit asset (included in Other Assets)

$

Noncurrent benefit liability (included in Other Noncurrent Liabilities)

Net actuarial loss (included in Accumulated other comprehensive loss
before taxes)

$

35,459
(10,699)

77,204

59,481
(16,081)

48,067

September 27, 2019

September 28, 2018

S-34 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following weighted average assumptions were used to determine pension expense of the respective fiscal years:

Discount rate

Rate of compensation increase

Long-term rate of return on assets

September 27, 2019

September 28, 2018

3.3%

2.1%

5.7%

3.2%

2.0%

5.8%

The following weighted average assumptions were used to determine the funded status of the respective fiscal years:

Discount rate

Rate of compensation increase

September 27, 2019

September 28, 2018

2.5%

2.1%

3.3%

2.1%

Assumptions, including discount rate, expected return on assets, compensation increases and health care trends, are adjusted 
annually, as necessary, based on prevailing market conditions and actual experience. The Company applies a spot-rate approach 
for the discount rate used in the calculation of pension interest and service cost. The spot-rate approach applies separate 
discount rates for each projected benefit payment in the calculation. 

The accumulated benefit obligation as of September 27, 2019 was $398.8 million. During fiscal 2019, settlement gains and 
actuarial losses of approximately $0.1 million and $32.9 million, respectively, were recognized in other comprehensive loss 
(before taxes) and $1.2 million of actuarial losses were recognized as net periodic pension cost during such period. The 
estimated portion of net actuarial loss included in accumulated other comprehensive loss as of September 27, 2019 expected to 
be recognized in net periodic pension cost during fiscal 2020 is approximately $1.8 million (before taxes).

The accumulated benefit obligation as of September 28, 2018 was $364.0 million. During fiscal 2018, settlement gains and 
actuarial losses of approximately $3.9 million and $22.2 million, respectively, were recognized in other comprehensive income 
(before taxes) and $1.6 million of amortization of actuarial losses was recognized as net periodic pension cost during such 
period.

The following table sets forth information for the Company's single-employer pension plans with an accumulated benefit 
obligation in excess of plan assets as of September 27, 2019 and September 28, 2018 (in thousands):

Projected benefit obligation
Accumulated benefit obligation

September 27, 2019

September 28, 2018

$

$

10,699
10,506

16,081
15,935

Assets of the plans are invested with the goal of principal preservation and enhancement over the long-term. The primary goal 
is total return, consistent with prudent investment management. The Company's investment policies also require an appropriate 
level of diversification across the asset categories. The current overall capital structure and targeted ranges for asset classes are 
0-20% invested in equity securities, 70-100% invested in debt securities and 0-10% in real estate investments and cash and cash
equivalents. Performance of the plans is monitored on a regular basis and adjustments of the asset allocations are made when
deemed necessary.

The weighted-average long-term rate of return on assets has been determined based on an estimated weighted-average of long-
term returns of major asset classes, taking into account historical performance of plan assets, the current interest rate 
environment, plan demographics, acceptable risk levels and the estimated value of active asset management.

Aramark 2019 Form 10-K

S-35

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The fair value of plan assets for the Company's defined benefit pension plans as of September 27, 2019 and September 28, 2018 
is as follows (see Note 16 for a description of the fair value levels) (in thousands):

Cash and cash equivalents and other
Equity securities:
       Investment trusts
Investment funds:
Equity funds
Fixed income funds

Real estate
Total

Cash and cash equivalents and other
Equity securities:
       Investment trusts
Investment funds:
Equity funds
Fixed income funds

Real estate
Total

September 27, 2019
19,396
$

$

4,677

72,074
319,395
10,425
425,967

$

September 28, 2018
20,568
$

11,689

220,853
146,271
10,445
409,826

$

$

$

$

$

Quoted prices in
active markets
Level 1

Significant other 
observable inputs
Level 2

Significant
unobservable inputs
Level 3

19,396

$

— $

4,677

—
—
—
24,073

$

—

72,074
319,395
—
391,469

$

—

—

—
—
10,425
10,425

Quoted prices in
active markets
Level 1

Significant other 
observable inputs
Level 2

Significant
unobservable inputs
Level 3

20,568

$

— $

11,689

—
—
—
32,257

$

—

220,853
146,271
—
367,124

$

—

—

—
—
10,445
10,445

The fair value of the investment funds is based on the value of the underlying assets, as reported to the Plan by the trustees. 
They are comprised of a portfolio of underlying securities that can be valued based on trading information on active markets. 
Fair value is calculated by applying the Plan's percentage ownership in the fund to the total market value of the account's 
underlying securities, and is therefore categorized as Level 2 as the Plan does not directly own shares in these underlying 
investments. Investments in equity securities include publicly-traded domestic companies (approximately 35%) and 
international companies (approximately 65%) that are diversified across industry, country and stock market capitalization. 
Investments in fixed income securities consist of international corporate bonds and government securities. Substantially all of 
the real estate investments are in international markets. Cash and cash equivalents include direct cash holdings, which are 
valued based on cost, and short-term deposits and investments in money market funds for which fair value measurements are all 
based on quoted prices for similar assets or liabilities in markets that are active.

During fiscal 2018, the Company amended certain Canadian pension plans to freeze benefit accruals. The plan is closed to new 
participants and current participants no longer earn additional benefits. During fiscal 2019 in conjunction with the planned wind 
down of the Canadian plan, the Company reallocated the plan assets to be entirely invested in debt securities.

It is the Company's policy to fund at least the minimum required contributions as outlined in the required statutory actuarial 
valuation for each plan. The following table sets forth the benefits expected to be paid in the next five fiscal years and in 
aggregate for the five fiscal years thereafter by the Company's defined benefit pension plans (in thousands):

Fiscal 2020
Fiscal 2021
Fiscal 2022
Fiscal 2023
Fiscal 2024
Fiscal 2025 – 2029

$

13,601
14,063
14,448
14,819
15,121
81,559

The estimated benefit payments above are based on assumptions about future events. Actual benefit payments may vary 
significantly from these estimates.

S-36 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The expected contributions to be paid to the Company's defined benefit pension plans during fiscal 2020 are approximately 
$4.1 million.

Multiemployer Defined Benefit Pension Plans

The Company contributes to a number of multiemployer defined benefit pension plans under the terms of collective-bargaining 
agreements ("CBA") that cover its union-represented employees. The risks of participating in these multiemployer plans are 
different from single-employer plans in the following respects:

a. Assets contributed to the multiemployer plan by one employer may be used to provide benefits to employees of

other participating employers.

b.

c.

If a participating employer stops contributing to the plan, the unfunded obligations of the plan may be borne by
the remaining participating employers.

If the Company chooses to stop participating in some of its multiemployer plans, the Company may be required to
pay those plans an amount based on the underfunded status of the plan, referred to as a withdrawal liability.

Aramark 2019 Form 10-K

S-37

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The Company's participation in these plans for fiscal 2019 is outlined in the table below. The "EIN/Pension Plan Number" 
column provides the Employee Identification Number (EIN) and the three-digit plan number, if applicable. Unless otherwise 
noted, the most recent Pension Protection Act (PPA) zone status available in 2019 and 2018 is for the plans' two most recent 
fiscal year-ends. The zone status is based on information that the Company received from the plan and is certified by the plan's 
actuary. Among other factors, plans in the critical and declining zone are generally less than 65% funded and projected to 
become insolvent in the next 15 or 20 years depending on the ratio of active to inactive participants, plans in the critical zone 
are generally less than 65% funded, plans in the endangered zone are less than 80% funded, and plans in the green zone are at 
least 80% funded. The "FIP/RP Status Pending/Implemented" column indicates plans for which a financial improvement plan 
(FIP) or a rehabilitation plan (RP) is either pending or has been implemented. The last column lists the expiration date(s) of the 
CBA(s) to which the plans are subject. There have been no significant changes that affect the comparability of fiscal 2019, 
fiscal 2018 and fiscal 2017 contributions. 

Central States SE and SW
Areas Pension Plan

36-6044243
/ 001

Critical and
Declining

Critical and
Declining

Implemented

4,282

4,128

3,836

Pension
Fund

National Retirement Fund

UNITE HERE Retirement 
Fund(1)

Local 1102 Retirement Trust

EIN/
Pension
Plan
Number

13-6130178
/ 001

82-0994119
/ 001

13-1847329
/ 001

Pension Plan for Hospital &
Health Care Employees
Philadelphia & Vicinity

Local 731 Private Scavengers
and Garage Attendants
Pension Trust Fund

SEIU National Industry 
Pension Fund (2)

LIUNA National Industrial
Pension Fund
Other funds

Total contributions

23-2627428
/ 001

36-6513567
/ 001

52-6148540
/ 001

52-6074345
/ 001

Pension Protection
Act Zone Status

2019

Critical

2018

FIP/RP Status
Pending/
Implemented

Contributions by the Company
(in thousands)

2019

2018

2017

Surcharge
Imposed

Critical

Implemented

$

4,130 $

4,147 $

7,541

Critical

Critical

Implemented

4,531

3,686

Endangered Endangered

Implemented

110

1,206

N/A

397

Range of
Expiration
Dates of
CBAs

3/1/2019 -
4/1/2022

6/30/2019 -
6/30/2023

10/31/2020

1/31/2007 -
3/31/2023

1/31/2023

No

No

No

No

No

Critical

Critical

Implemented

Green

Green

N/A

Critical

Critical

Implemented

Critical

Critical

Implemented

361

973

623

678

319

336

907

898

No

4/26/2019

501

620

429

584

No

No

12/31/2019
- 4/14/2022

12/31/2020

17,873

17,109

14,668

$

33,561 $

32,623 $

28,689

(1)

Effective January 1, 2018, the UNITE HERE portion of the National Retirement Fund was spun off into the newly formed UNITE HERE Retirement Fund.

(2) Over 75% of the Company's participants in this fund are covered by a single CBA that expires on 12/31/2019.

The Company provided more than 5 percent of the total contributions for the following plans and plan years: 

Local 1102 Retirement Trust

Pension
Fund

Contributions to the plan exceeded more than 5% of total
contributions (as of the plan's year-end)
12/31/2018 and 12/31/2017

Service Employees Pension Fund of Upstate New York

12/31/2018 and 12/31/2017

At the date the Company's financial statements were issued, Forms 5500 were not available for the plan years ending in 2019.

NOTE 9. INCOME TAXES:

The Company accounts for income taxes using the asset and liability method. Under this method, the provision for income 
taxes represents income taxes payable or refundable for the current year plus the change in deferred taxes during the year. 
Deferred taxes result from differences between the financial and tax bases in assets and liabilities and are adjusted for changes 
in tax rates and enacted tax legislation. Valuation allowances are recorded to reduce deferred tax assets when it is more likely 
than not that a tax benefit will not be realized.

S-38 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The components of income before income taxes by source of income are as follows (in thousands):

United States
Non-U.S.

September 27, 2019

$

$

418,902
137,270
556,172

Fiscal Year Ended

September 28, 2018
326,277
145,599
471,876

$

$

$

$

September 29, 2017

362,783
157,859
520,642

The provision (benefit) for income taxes consists of (in thousands):

Current:

Federal
State and local
Non-U.S.

Deferred:

Federal
State and local
Non-U.S.

September 27, 2019

September 28, 2018

September 29, 2017

Fiscal Year Ended

$

$

8,781
19,966
38,456
67,203

35,251
7,683
(2,431)
40,503
107,706

$

$

(48,249) $
11,356
44,618
7,725

(113,475)
7,408
1,778
(104,289)
(96,564) $

111,175
15,455
57,681
184,311

(21,956)
3,165
(19,065)
(37,856)
146,455

Current taxes receivable of $35.1 million and $7.5 million at September 27, 2019 and September 28, 2018, respectively, are 
included in "Prepayments and other current assets" in the Consolidated Balance Sheets. Current income taxes payable of $8.1 
million and $47.9 million at September 27, 2019 and September 28, 2018, respectively, are included in "Accrued expenses and 
other current liabilities" in the Consolidated Balance Sheets.

The provision for income taxes varies from the amount determined by applying the United States Federal statutory rate to 
pretax income as a result of the following (all percentages are as a percentage of income before income taxes):

United States statutory income tax rate
Increase (decrease) in taxes, resulting from:

State income taxes, net of Federal tax benefit
Foreign taxes(1)
Permanent book/tax differences
Uncertain tax positions
U.S. Tax Reform - Remeasurement of deferred taxes
U.S. Tax Reform - Foreign tax credit valuation
allowance

Sale of Healthcare Technologies
Tax credits & other

Effective income tax rate

Fiscal Year Ended

September 27, 2019

September 28, 2018

September 29, 2017

21.0%

24.5 %

35.0%

4.2
2.2
0.4
—
—

(2.3)
(4.4)
(1.7)
19.4%

3.2
3.3
(1.2)
(0.3)
(49.3)

2.8
—
(3.5)
(20.5)%

2.3
(4.3)
(3.8)
1.4
—

—
—
(2.5)
28.1%

(1)

Includes differences between the United States statutory tax rate and tax rates in foreign jurisdictions, foreign withholding taxes and taxation of foreign earnings, which 
includes the transition tax on deemed repatriated earnings of foreign subsidiaries and the tax on "Global Intangible Low-Taxed Income" ("GILTI").

The effective tax rate is based on expected income, statutory tax rates and tax planning opportunities available to the Company 
in the various jurisdictions in which it operates. Judgment is required in determining the effective tax rate and in evaluating the 
tax return positions. Reserves are established when positions are "more likely than not" to be challenged and not sustained. 
Reserves are adjusted at each financial statement date to reflect the impact of audit settlements, expiration of statutes of 

Aramark 2019 Form 10-K

S-39

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

limitation, developments in tax law and ongoing discussions with tax authorities. Accrued interest and penalties associated with 
uncertain tax positions are recognized as part of the income tax provision.

As of September 27, 2019, certain subsidiaries have recorded deferred tax assets of $27.4 million associated with accumulated 
federal, state and foreign net operating loss ("NOL") carryforwards. The Company believes it is more likely than not that the 
benefit from certain state and foreign net operating loss carryforwards will not be realized. As a result, the Company has 
recorded a valuation allowance of approximately $17.5 million on the deferred tax asset related to these state and foreign NOL 
carryforwards. The impact of the change in valuation allowances for state and foreign NOLs is presented in the State income 
taxes, net of Federal tax benefit and Foreign taxes lines, respectively, of the effective income tax rate reconciliation. 

As of September 27, 2019, the Company has approximately $28.1 million of foreign tax credit ("FTC") carryforwards, which 
expire in 2027, and approximately $0.9 million of interest restriction carryforwards.

As of September 27, 2019 and September 28, 2018, the components of deferred taxes are as follows (in thousands):

Deferred tax liabilities:

Property and equipment
Investments
Other intangible assets, including goodwill
Cost to fulfill - Rental merchandise in-service
Derivatives
Other

Gross deferred tax liability

Deferred tax assets:
Derivatives
Insurance
Employee compensation and benefits
Accruals and allowances
Net operating loss/credit carryforwards and other
Gross deferred tax asset, before valuation allowances
Valuation allowances

Net deferred tax liability

Rollforward of the valuation allowance is as follows:

Balance, beginning of year
Additions(1)
Subtractions(2)
Balance, end of year

September 27, 2019

September 28, 2018

$

$

137,293
11,902
462,637
83,483
—
37,309
732,624

11,949
34,112
113,269
31,844
56,508
247,682
(17,532)
502,474

$

$

126,345
12,213
474,263
63,835
21,599
17,450
715,705

—
40,240
136,603
19,338
60,576
256,757
(29,023)
487,971

September 27, 2019

September 28, 2018

$

$

(29,023) $
(2,330)
13,821
(17,532) $

(11,513)
(21,101)
3,591
(29,023)

(1) The additions in fiscal 2019 were mainly driven by losses in certain foreign subsidiaries. The additions in fiscal 2018 were mainly driven by the Tax Cuts and Jobs Act

impacting the ability to utilize FTC carryforwards going forward, as well as the inability to use foreign NOL carryforwards.

(2) Valuation allowances against FTC carryforwards were released during fiscal 2019 as a result of Treasury Regulations. During fiscal 2018, tax planning resulted in taxable

income in separate Company states that had historical losses.

Deferred tax liabilities of approximately $519.9 million and $503.4 million as of September 27, 2019 and September 28, 2018, 
respectively, are included in "Deferred Income Taxes and Other Noncurrent Liabilities" in the Consolidated Balance Sheets. 
Deferred tax assets of approximately $17.4 million and $15.5 million as of September 27, 2019 and September 28, 2018, 
respectively, are included in "Other Assets" in the Consolidated Balance Sheets.

S-40 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The Company has approximately $36.3 million of total gross unrecognized tax benefits as of September 27, 2019, of which 
$33.4 million, if recognized, would impact the effective tax rate and $2.9 million would result in an adjustment to the deferred 
tax liability. 

A reconciliation of the beginning and ending amount of gross unrecognized tax benefits follows (in thousands):

Balance, beginning of year
Additions based on tax positions taken in the current year
Additions for tax positions taken in prior years
Reductions for remeasurements, settlements and payments
Reductions due to statute expiration
Balance, end of year

September 27, 2019
29,089
$
3,713
6,531
(1,484)
(1,577)
36,272

$

September 28, 2018
30,812
$
709
1,505
(2,368)
(1,569)
29,089

$

The Company has approximately $5.5 million and $4.9 million accrued for interest and penalties as of September 27, 2019 and 
September 28, 2018, respectively, and recorded $0.6 million and an immaterial amount in interest and penalties during fiscal 
2019 and fiscal 2018, respectively. Interest and penalties related to unrecognized tax benefits are recorded in "Provision 
(Benefit) for income taxes" in the Consolidated Statements of Income.

Unrecognized tax benefits are not expected to significantly change within the next 12 months.

Generally, a number of years may elapse before a tax reporting year is audited and finally resolved. With few exceptions, the 
Company is no longer subject to U.S. federal, state or local examinations by tax authorities before 2015. While it is often 
difficult to predict the final outcome or the timing of or resolution of a particular tax matter, the Company does not anticipate 
any adjustments resulting from U.S. federal, state or foreign tax audits that would result in a material change to the financial 
condition or results of operations. Adequate amounts are established for any adjustments that may result from examinations for 
tax years after 2015. However, an unfavorable settlement of a particular issue would require use of the Company's cash and 
cash equivalents.

On December 22, 2017, “H.R.1,” commonly referred to as the “Tax Cuts and Jobs Act” (the “Tax Legislation”) was signed into 
U.S. law. The Tax Legislation, which was effective on January 1, 2018, significantly revised the U.S. tax code by, among other 
things, lowering the corporate income tax rate from 35.0% to 21.0% and implementing new international tax provisions that 
included a one-time transition tax on deemed repatriated earnings of foreign subsidiaries. Though certain key aspects of the new 
law were effective January 1, 2018 and had an immediate accounting impact, other significant provisions were not effective or 
did not result in accounting implications for the Company until after the fiscal year end ended September 28, 2018. The 
provisions effective for fiscal 2019 are the tax on GILTI, the deduction for "Foreign-Derived Intangible Income" ("FDII"), the 
Internal Revenue Code ("IRC") Section163(j) limitation on interest expense and the IRC Section 162(m) limitation on certain 
executive compensation.

The Tax Legislation required the Company to use a blended rate for its fiscal 2018 tax year by applying a prorated percentage 
of days before and after the January 1, 2018 effective date. As a result, the Company's 2018 annual statutory rate was reduced to 
24.5%.

During fiscal 2018, the Company made reasonable estimates related to certain impacts of the Tax Legislation and, in 
accordance with the Securities and Exchange Commission (“SEC”) Staff Accountant Bulletin No. 118, Income Tax Accounting 
Implications of the Tax Cut and Jobs Act (“SAB 118”), recorded a provisional estimate during a measurement period, when it 
did not have the necessary information available, prepared, or analyzed in reasonable detail to complete its accounting for the 
change in tax law. 

As a result of the enactment of the Tax Legislation, the Company was required to recognize the effect of the corporate income 
tax rate change on its deferred tax assets and liabilities in fiscal 2018, the period in which the legislation was enacted. The 
Company recorded a tax benefit from the corporate income tax rate change and certain other adjustments, which resulted in a 
noncash benefit to the provision (benefit) for income taxes of approximately $237.8 million, which was recorded to the 
Consolidated Statements of Income for the fiscal year ended September 28, 2018. A corresponding reduction to the Company's 
deferred income tax liability was also recorded to the Consolidated Balance Sheets during the fiscal year ended September 28, 
2018.

The Tax Legislation also required the Company to calculate a one-time transition tax on unremitted earnings of certain non-U.S. 
subsidiaries. Based on an estimate, the Company believed there was no transition tax due, net of foreign tax credits. As a result 
of the Tax Legislation, the Company reassessed the ability to recover its $27.2 million of FTC carryforwards. Based on then 

Aramark 2019 Form 10-K

S-41

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

currently available information, the Company believed it would not generate sufficient foreign source income in the 
carryforward period to utilize a portion of these credits. As a result, the Company recorded a valuation allowance of $13.1 
million against its FTC carryforward during fiscal 2018 as a provisional estimate. On the basis of proposed Treasury 
Regulations issued subsequent to the filing of the Company's Annual Report on Form 10-K on November 21, 2018, the 
Company recorded an adjustment to reduce the $13.1 million valuation allowance by $9.5 million, which was recorded as a tax 
benefit to the provision for income taxes during the first quarter of fiscal 2019. During the second quarter of fiscal 2019, the 
Company reduced the remaining $3.6 million valuation allowance and recorded a related uncertain tax position of $2.7 million, 
resulting in a net benefit to the provision for income taxes of $0.9 million.

The Tax Legislation contains additional international provisions which impact the Company beginning in fiscal 2019, including 
the tax on GILTI. The impact of the GILTI liability did not have a significant impact on the financial statements for the fiscal 
year ending September 27, 2019. The Company is electing to treat taxes due on future U.S. inclusions in taxable income related 
to GILTI as a current period expense when incurred (the "period cost method").

The accounting for the impact of the Tax Legislation is complete and the Company closed the measurement period related to 
SAB 118 during the first quarter of fiscal 2019.

As the result of the new rules, which include a shift from a worldwide system of taxation to a participation exemption system, 
the Company generally will not incur additional U.S. tax liability on the distribution of unremitted foreign earnings. However, 
other items continue to trigger additional tax expense for which no deferred tax liability has been recorded, including Section 
986(c) currency gain/loss, foreign withholding taxes and state taxes. The undistributed earnings of certain foreign subsidiaries 
for which no deferred tax liability was recorded amounted to approximately $184.0 million and $86.3 million as of 
September 27, 2019 and September 28, 2018, respectively. The foreign withholding tax cost associated with remitting these 
earnings is approximately $11.0 million and $5.1 million as of September 27, 2019 and September 28, 2018, respectively. Such 
amounts have not been accrued by the Company as it believes those foreign earnings are permanently reinvested.

NOTE 10. STOCKHOLDERS' EQUITY:

On August 6, 2019, the Board of Directors authorized a new share repurchase program providing for purchases up to $200.0 
million of Aramark common stock through July 2022. 

During fiscal 2017, the Board of Directors authorized a share repurchase program providing for purchases of up to $250.0 
million of Aramark common stock which expired February 1, 2019. During fiscal 2019, the Company completed a repurchase 
of 1.6 million shares of its common stock for $50.0 million under this program. During fiscal 2018, the Company completed a 
repurchase of 0.6 million shares of its common stock for $24.4 million. 

The following table presents the Company's dividend payments to its stockholders (in millions):

Dividend payments

September 27, 2019

$

108.4

September 28, 2018
103.1

$

September 29, 2017
100.8

$

On November 15, 2019, a $0.11 dividend per share of common stock was declared, payable on December 9, 2019, to 
shareholders of record on the close of business on December 2, 2019.

NOTE 11. SHARE-BASED COMPENSATION:

On November 12, 2013, the Board of Directors (the "Board") approved, and the stockholders of Aramark adopted by written 
consent, the Aramark 2013 Stock Incentive Plan (the "Old 2013 Stock Plan"), which became effective on December 1, 2013 
and the amended and restated Old 2013 Stock Plan was approved by the Board on November 9, 2016 and approved by the 
stockholders of Aramark on February 1, 2017 (as amended, the "2013 Stock Plan"). The 2013 Stock Plan provides that the total 
number of shares of common stock that may be issued under the 2013 Stock Plan is 25,500,000. 

S-42 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table summarizes the share-based compensation expense and related information for Time-Based Options 
("TBOs"), Performance-Based Options ("PBOs"), Time-Based Restricted Stock Units ("RSUs"), Performance Stock Units and 
Performance Restricted Stock ("PSUs"), and Deferred Stock Units classified as "Selling and general corporate expenses" in the 
Consolidated Statements of Income (in millions). 

TBOs
RSUs
PSUs (1)
Deferred Stock Units

Taxes related to share-based compensation

Cash Received from Option Exercises
Tax Benefit on Share Deliveries (2)

September 27, 2019

$

$

$

$

$

$

14.7
28.9
9.9
1.8
55.3

13.7
39.1
4.8

Fiscal Year Ended

September 28, 2018
18.5
24.1
43.7
2.0
88.3

24.1
21.5
7.4

$

$

$

September 29, 2017

20.4
20.8
21.6
2.4
65.2

24.2
28.8
23.3

(1) Share-based compensation expense was reduced during fiscal 2019 based on lower than estimated target attainment on plan metrics for the fiscal 2018 PSU grants, resulting in

the reversal of previously recognized share-based compensation expense of $6.6 million. The Company also reversed previously recognized share-based compensation
expense based on the actual target for the 2017 PSU grants achieved as of the end of fiscal 2019 of $5.2 million. During fiscal 2018, the Company increased the estimated
target attainment on plan metrics for both the fiscal 2016 and fiscal 2017 PSU grants, resulting in an additional $18.9 million of share-based compensation expense.

(2) The tax benefit on option exercises and restricted stock unit deliveries is included in "Accrued Expenses" in the Consolidated Statements of Cash Flows.

No compensation expense was capitalized. Prior to the fourth quarter of fiscal 2018, the Company has applied a forfeiture 
assumption of 8.7% per annum in the calculation of such expenses. The rate was reduced to approximately 6.4% per annum in 
the fourth quarter of fiscal 2018 based on actual forfeiture activity.

The below table summarizes the unrecognized compensation expense as of September 27, 2019 related to nonvested awards 
and the weighted-average period they are expected to be recognized:

TBOs
RSUs
PSUs
Total

Stock Options 

Time-Based Options

Unrecognized 
Compensation Expense
(in millions)

$

$

15.7
54.5
15.9
86.1

Weighted-Average 
Period
(Years)
2.25
2.34
1.54

TBOs vest solely based upon continued employment over a four year time period. All TBOs remain exercisable for ten years 
from the date of grant. 

The fair value of the TBOs granted was estimated using the Black-Scholes option pricing model. The expected volatility is 
based on a blended average of the historical volatility of the Company's and competitors' stocks over the expected term of the 
stock options. The expected life represents the period of time that options granted are expected to be outstanding and is 
calculated using the simplified method as permitted under Securities and Exchange Commission ("SEC") rules and regulations 
due to the method providing a reasonable estimate in comparison to actual experience. The simplified method uses the midpoint 
between an option's vesting date and contractual term. The risk-free rate is based on the United States Treasury security with 
terms equal to the expected life of the option as of the grant date. Compensation expense for TBOs is recognized on a straight-
line basis over the vesting period during which employees perform related services.

Aramark 2019 Form 10-K

S-43

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The table below presents the weighted average assumptions and related valuations for TBOs.

Expected volatility
Expected dividend yield
Expected life (in years)
Risk-free interest rate
Weighted-average grant-date fair value

A summary of TBO activity is presented below:

Options
Outstanding at September 28, 2018

Granted

Exercised

Forfeited and expired
Outstanding at September 27, 2019

Exercisable at September 27, 2019

Expected to vest at September 27, 2019

Total intrinsic value exercised (in millions)
Total fair value that vested (in millions)

Performance-Based Options

September 27, 2019
20%
1.17% - 1.44%
6.25
1.62% - 3.02%
$8.23

Fiscal Year Ended

September 28, 2018
20%
1.03% - 1.11%
6.25
2.25% - 2.94%
$8.75

September 29, 2017
25%
1.11% - 1.21%
6.25
2.14% - 2.20%
$8.47

Shares
(000s)

Weighted-
Average
Exercise Price

Aggregate 
Intrinsic
Value
($000s)

Weighted-
Average 
Remaining
Term
(Years)

13,302

$

1,955
$
(1,973) $
(928) $
$
$

12,356
8,150

3,980

$

26.60

36.42

21.90

35.72
28.22
23.82

36.72

$
$

$

182,889
156,493

25,066

5.7
4.4

8.2

Fiscal Year Ended

$

September 27, 2019
26.8
16.3

September 28, 2018
16.6
$
17.3

September 29, 2017
32.2
$
17.7

The Company no longer grants PBOs under the 2013 Stock Plan. All PBOs remain exercisable for ten years from the date of 
grant.

A summary of PBO activity is presented below: 

Options
Outstanding at September 28, 2018
Granted
Exercised
Forfeited and expired
Outstanding at September 27, 2019
Exercisable at September 27, 2019

Shares
(000s)

1,875

Weighted-
Average
Exercise Price
12.46
$
—
— $
(364) $
11.17
—
— $
12.77
$
12.77
$

1,511
1,511

Aggregate 
Intrinsic
Value
($000s)

Weighted-
Average 
Remaining
Term
(Years)

$
$

45,696
45,696

2.2
2.2

The total intrinsic value of PBOs exercised during fiscal 2019, fiscal 2018 and fiscal 2017 was $8.9 million, $7.4 million and 
$26.6 million, respectively.

Time-Based Restricted Stock Units 

The RSU agreement provides for grants of RSUs, 25% of which will vest and be settled in shares on each of the first four 
anniversaries of the date of grant, subject to the participant's continued employment with the Company through each such 
anniversary. The grant-date fair value of RSUs is based on the fair value of the Company's common stock. Participants holding 
RSUs will receive the benefit of any dividends paid on shares in the form of additional RSUs. The unvested units are subject to 

S-44 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

forfeiture if employment is terminated other than due to death, disability or retirement, and the units are nontransferable while 
subject to forfeiture.

Restricted Stock Units

Outstanding at September 28, 2018

Granted

Vested

Forfeited

Outstanding at September 27, 2019

Performance Stock Units

Units
(000s)

Weighted Average
Grant Date Fair
Value

2,408

1,204

(630)

(333)

2,649

$

$

$

$

$

36.66

36.53

35.49

36.99

36.89

Under the 2013 Stock Plan, the Company is authorized to grant PSUs to its employees. A participant is eligible to become 
vested in a number of PSUs equal to a percentage, higher or lower, of the target number of PSUs granted based on the level of 
the Company's achievement of the performance condition. During fiscal 2017, the Company granted PSUs subject to the level 
of achievement of adjusted earnings per share for the cumulative three years performance period and the participant's continued 
employment with the Company, which vested at the end of fiscal 2019. During both fiscal 2018 and 2019, the Company granted 
PSUs subject to the level of achievement of adjusted earnings per share and return on invested capital for the cumulative three 
year performance period and the participant's continued employment with the Company. The grant-date fair value of the PSUs 
is based on the fair value of the Company's common stock.

Performance Stock Units

Outstanding at September 28, 2018
Granted(3)
Vested

Forfeited

Outstanding at September 27, 2019

Units
(000s)

Weighted
Average Grant
Date Fair Value

1,614

1,299

(1,051)

(241)

1,621

$

$

$

$

$

34.99

36.44

32.65

36.66

36.20

(3)

Includes approximately 0.5 million shares resulting from the payout of the fiscal 2016 PSU grants due to exceeding the adjusted earnings per share target.

Deferred Stock Units 

Deferred Stock Units are issued only to non-employee members of the Board of Directors of the Company and represent the 
right to receive shares of the Company's common stock in the future. Each deferred stock unit will be converted to one share of 
the Company's common stock either on the first day of the seventh month after which such director ceases to serve as a member 
of the Board of Directors or at the director's election upon vesting. The grant-date fair value of deferred stock units is based on 
the fair value of the Company's common stock. The deferred stock units vest on the day prior to the next annual meeting of 
stockholders (which is generally one year after grant). The Company granted 58,912 deferred stock units during fiscal 2019. In 
addition, directors may elect to defer their cash retainer into Deferred Stock Units which are fully vested upon issuance.

NOTE 12. EARNINGS PER SHARE:

Basic earnings per share is computed using the weighted average number of common shares outstanding during the periods 
presented. Diluted earnings per share is computed using the weighted average number of common shares outstanding adjusted 
to include the potentially dilutive effect of stock awards.

Aramark 2019 Form 10-K

S-45

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table sets forth the computation of basic and diluted earnings per share attributable to the Company's 
stockholders (in thousands, except per share data):

Earnings:

Net income attributable to Aramark stockholders

$

448,549

$

567,885

$

373,923

Fiscal Year Ended

September 27, 2019

September 28, 2018

September 29, 2017

Shares:

Basic weighted-average shares outstanding

Effect of dilutive securities

Diluted weighted-average shares outstanding

Basic Earnings Per Share:

246,854

5,156

252,010

245,771

7,581

253,352

Net income attributable to Aramark stockholders

Diluted Earnings Per Share:

Net income attributable to Aramark stockholders

$

$

1.82

1.78

$

$

2.31

2.24

$

$

244,453

7,104

251,557

1.53

1.49

Share-based awards to purchase 5.2 million, 1.6 million and 3.9 million shares were outstanding at September 27, 2019, 
September 28, 2018 and September 29, 2017, respectively, but were not included in the computation of diluted earnings per 
common share, as their effect would have been antidilutive. In addition, PSUs related to 1.3 million shares, 1.2 million shares 
and 1.2 million shares were outstanding at September 27, 2019, September 28, 2018 and September 29, 2017, respectively, but 
were not included in the computation of diluted earnings per common share, as the performance targets were not yet met.

NOTE 13. COMMITMENTS AND CONTINGENCIES:

The Company has capital and other purchase commitments of approximately $595.3 million at September 27, 2019, primarily 
in connection with commitments for capital projects to help finance improvements or renovations at the facilities in which the 
Company operates.

At September 27, 2019, the Company also has letters of credit outstanding in the amount of $110.1 million.

Certain of the Company's lease arrangements, primarily vehicle leases, with terms ranging from one to eight years, contain 
provisions related to residual value guarantees. The maximum potential liability to the Company under such arrangements was 
approximately $27.5 million at September 27, 2019 if the terminal fair value of vehicles coming off lease was zero. Consistent 
with past experience, management does not expect any significant payments will be required pursuant to these arrangements. 
No amounts have been accrued for guarantee arrangements at September 27, 2019. 

Rental expense for all operating leases was $860.6 million, $187.5 million and $170.0 million for fiscal 2019, fiscal 2018 and 
fiscal 2017, respectively. The increase from fiscal 2018 to fiscal 2019 is due to the Company's adoption of ASC 606, Revenue
from Contracts with Customers due to leases in the Company's revenue contracts with customers. Following is a schedule of the 
future minimum rental and similar commitments under all noncancelable operating leases and certain residual value guarantees 
as of September 27, 2019 (in thousands):

2020
2021
2022
2023
2024
2025-Thereafter

Total minimum rental obligations

$

$

101,061
74,908
56,765
43,795
36,215
214,818
527,562

From time to time, the Company and its subsidiaries are a party to various legal actions, proceedings and investigations 
involving claims incidental to the conduct of their business, including actions by clients, consumers, employees, government 
entities and third parties, including under federal, state, international, national, provincial and local employment laws, wage and 
hour laws, discrimination laws, immigration laws, human health and safety laws, import and export controls and customs laws, 
environmental laws, false claims or whistleblower statutes, minority, women and disadvantaged business enterprise statutes, tax 

S-46 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

codes, antitrust and competition laws, consumer protection statutes, procurement regulations, intellectual property laws, food 
safety and sanitation laws, cost and accounting principles, the Foreign Corrupt Practices Act, the U.K. Bribery Act, other anti-
corruption laws, lobbying laws, motor carrier safety laws, data privacy and security laws and alcohol licensing and service 
laws, or alleging negligence and/or breaches of contractual and other obligations. Based on information currently available, 
advice of counsel, available insurance coverage, established reserves and other resources, the Company does not believe that 
any such actions are likely to be, individually or in the aggregate, material to its business, financial condition, results of 
operations or cash flows. However, in the event of unexpected further developments, it is possible that the ultimate resolution of 
these matters, or other similar matters, if unfavorable, may be materially adverse to the Company's business, financial 
condition, results of operations or cash flows.

On August 26, 2019, the Company announced that Eric J. Foss stepped down from his role as Chairman, President and Chief 
Executive Officer, effective as of August 25, 2019. The Company recognized $10.4 million of cash compensation related 
charges related to his separation from the Company, which are included in "Accrued payroll and related expenses" in the 
Consolidated Balance Sheets. These unpaid obligations are expected to be paid through fiscal 2021.

During fiscal 2019, the Company was a defendant in two class action lawsuits alleging breach of contract, promissory estoppel, 
unjust enrichment and various state law claims for failure to pay employee annual incentive bonuses related to the 2018 fiscal 
year. In November 2019, the Company settled the lawsuits with the plaintiffs for approximately $21.0 million, which includes 
payments to the class members, attorneys' fees and other expenses. Of the $21.0 million settlement charge, $12.0 million was 
expensed in "Cost of services provided" and $9.0 million was expensed in "Selling and general corporate expenses" in the 
Consolidated Statements of Income during the fiscal year ended September 27, 2019.

NOTE 14. QUARTERLY RESULTS (Unaudited):

The following tables summarize the Company's unaudited quarterly results for fiscal 2019 and fiscal 2018 (in thousands, except 
per share amounts):

December 28, 2018

March 29, 2019

June 28, 2019

September 27, 2019

Quarter Ended

Revenue

$

4,265,349

$

3,999,987

$

4,010,761

$

3,794,445

250,676

3,639,959

29,310

3,594,978

83,064

3,951,244

3,503,280

85,414

Cost of services provided
Net income(1)
Net income attributable to Aramark 
stockholders(1)
Earnings per share:

  Basic

  Diluted

Dividends declared per common share

Revenue
Cost of services provided(2)
Net income(3)
Net income attributable to Aramark 
stockholders(3)
Earnings per share:

  Basic

  Diluted

Dividends declared per common share

250,682

29,353

82,955

85,557

$

$

1.02

0.99

0.110

$

0.12

0.12

0.110

$

0.34

0.33

0.110

0.35

0.34

0.110

Quarter Ended

December 29, 2017

March 30, 2018

June 29, 2018

September 28, 2018

$

3,965,118

$

3,939,311

$

3,971,606

$

3,522,230

292,440

3,563,009

27,716

3,526,293

72,716

3,913,598

3,386,380

175,568

292,284

27,569

72,577

175,455

$

$

1.19

1.16

0.105

$

0.11

0.11

0.105

$

0.29

0.29

0.105

0.71

0.69

0.105

(1) Fiscal 2019 net income was impacted by the sale of HCT in the first quarter of fiscal 2019 (see Note 2).

(2) Fiscal 2018 balances have been restated to reflect the impact of the adoption of ASU 2017-07, Compensation - Retirement Benefits (Topic 715): Improving the Presentation 

of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost (see Note 1).

(3) Fiscal 2018 net income was impacted by the passage of the "Tax Cuts and Jobs Act" (see Note 9).

Aramark 2019 Form 10-K

S-47

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 15. BUSINESS SEGMENTS:

The Company reports its operating results in three reportable segments: FSS United States, FSS International and Uniform. 
Corporate includes general expenses and assets not specifically allocated to an individual segment and share-based 
compensation expense (see Note 11). In the Company's food and support services segments, approximately 78% of the global 
revenue is related to food services and 22% is related to facilities services. During fiscal 2019, the Company received proceeds 
of approximately $16.2 million relating to the recovery of the Company’s investment (possessory interest) at one of the 
National Park Service sites within the FSS United States segment. The Company recorded a gain related to the recovery of its 
investment, which is included in “Cost of services provided” in the Consolidated Statements of Income. Financial information 
by segment follows (in millions):

FSS United States

FSS International

Uniform

FSS United States
FSS International
Uniform

Corporate
Operating Income
Interest and Other Financing Costs, net
Income Before Income Taxes

FSS United States

FSS International

Uniform

Corporate

Revenue(1)

Fiscal Year Ended

September 27, 2019
9,898.6

$

September 28, 2018
10,137.8

$

September 29, 2017
9,748.0
$

3,742.9

2,585.8

3,655.8

1,996.0

$

16,227.3

$

15,789.6

$

3,291.7

1,564.7

14,604.4

September 27, 2019
716.8
142.7
191.3
1,050.8
(159.6)
891.2
(335.0)
556.2

$

$

Operating Income(1)(2)(3)

Fiscal Year Ended

September 28, 2018
682.7
142.2
181.4
1,006.3
(187.9)
818.4
(346.6)
471.8

$

$

September 29, 2017
596.6
$
155.8
182.3
934.7
(133.1)
801.6
(280.9)
520.7

$

Depreciation and Amortization(1)

Fiscal Year Ended

September 27, 2019
381.6

$

September 28, 2018
405.0

$

September 29, 2017
372.7
$

69.4

138.7

2.9

64.8

123.4

3.0

$

592.6

$

596.2

$

55.3

77.2

3.0

508.2

S-48 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

FSS United States

FSS International

Uniform

Corporate

* Includes amounts acquired in business combinations

FSS United States

FSS International

Uniform

Corporate

Capital Expenditures and Other(1)

Fiscal Year Ended

September 27, 2019
375.9

$

September 28, 2018*
494.3
$

September 29, 2017
420.4
$

69.4

61.0

0.1

84.1

332.5

1.2

$

506.4

$

912.1

$

66.1

67.5

1.0

555.0

Identifiable Assets(1)

September 27, 2019
8,368.1

$

September 28, 2018
8,482.8

$

2,039.2

3,118.7

210.3

2,072.0

2,991.7

173.6

$

13,736.3

$

13,720.1

The following geographic data include revenue generated by subsidiaries within that geographic area and net property & 
equipment based on physical location (in millions):

United States

Foreign

United States

Foreign

Revenue(1)

Fiscal Year Ended

September 27, 2019
12,070.0

September 28, 2018
11,795.6

$

September 29, 2017
11,098.0
$

4,157.3

3,994.0

16,227.3

$

15,789.6

$

3,506.4

14,604.4

$

$

Property and Equipment, net(1)

September 27, 2019

September 28, 2018

$

$

1,854.7

327.1

2,181.8

$

$

1,065.9

312.2

1,378.1

(1) The adoption of the new ASU related to revenue recognition impacted each of the financial information categories presented (see Note 7). All financial information

categories in fiscal 2019 for the FSS United States segment were also impacted by the sale of HCT in the first quarter of fiscal 2019 (see Note 2).

(2) Fiscal 2018 and 2017 balances have been restated to reflect the impact of the adoption of ASU 2017-07, Compensation - Retirement Benefits (Topic 715): Improving the 

Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost (see Note 1).

(3) During fiscal 2019, the Company incurred expenses of $74.9 million related to special recognition awards, retirement contributions and employee training costs as a result of

tax savings from U.S. tax reform. The breakdown of these expenses by segment are as follows: FSS United States: $58.7 million; FSS International: $0.4 million; Uniform:
$14.4 million; and Corporate: $1.4 million.

NOTE 16. FAIR VALUE OF FINANCIAL ASSETS AND FINANCIAL LIABILITIES:

Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction 
between market participants at the measurement date. Assets and liabilities recorded at fair value are classified based upon the 
level of judgment associated with the inputs used to measure their fair value. The hierarchical levels related to the subjectivity 
of the valuation inputs are defined as follows: 

•

•

Level 1—inputs to the valuation methodology are quoted prices (unadjusted) for identical assets or liabilities in
active markets

Level 2—inputs to the valuation methodology include quoted prices for similar assets and liabilities in active
markets, and inputs that are observable for the asset or liability, either directly or indirectly, for substantially the
full term of the financial instrument

Aramark 2019 Form 10-K

S-49

•

Level 3—inputs to the valuation methodology are unobservable and significant to the fair value measurement

Recurring Fair Value Measurements 

The Company's financial instruments consist primarily of cash and cash equivalents, accounts receivable, accounts payable, 
borrowings and derivatives. Management believes that the carrying value of cash and cash equivalents, accounts receivable and 
accounts payable are representative of their respective fair values. In conjunction with the fair value measurement of the 
derivative instruments, the Company made an accounting policy election to measure the credit risk of its derivative instruments 
that are subject to master netting agreements on a net basis by counterparty portfolio, the gross values would not be materially 
different. The fair value of the Company's debt at September 27, 2019 and September 28, 2018 was $6,851.2 million and 
$7,303.1 million, respectively. The carrying value of the Company's debt at September 27, 2019 and September 28, 2018 was 
$6,682.2 million and $7,244.0 million, respectively. The fair values were computed using market quotes, if available, or based 
on discounted cash flows using market interest rates as of the end of the respective periods. The inputs utilized in estimating the 
fair value of the Company's debt has been classified as level 2 in the fair value hierarchy levels. 

NOTE 17. CONDENSED CONSOLIDATING FINANCIAL STATEMENTS OF ARAMARK AND SUBSIDIARIES: 

The following condensed consolidating financial statements of the Company have been prepared pursuant to Rule 3-10 of 
Regulation S-X.

The condensed consolidating financial statements are presented for: (i) Aramark (the "Parent"); (ii) ASI and Aramark 
International Finance S.à.r.l. (the "Issuers"); (iii) the guarantors; (iv) the non guarantors; (v) elimination entries necessary to 
consolidate the Parent with the Issuers, the guarantors and non guarantors; and (vi) the Company on a consolidated basis. Each 
of the guarantors is wholly-owned, directly or indirectly, by the Company. The 5.125% Senior Notes due 2024 (the "2024 
Notes"), 5.000% Senior Notes due April 1, 2025 (the "5.000% 2025 Notes"), 3.125% Senior Notes due April 1, 2025 (the 
"3.125% 2025 Notes" and, together with the 5.000% 2025 Notes, the "2025 Notes"), 4.75% Senior Notes due June 1, 2026 
("2026 Notes") and 5.000% Senior Notes due February 1, 2028 (the "2028 Notes") are obligations of the Company's wholly-
owned subsidiary, ASI, (other than the 3.125% 2025 Notes, which are obligations of the Company's wholly owned subsidiary, 
Aramark International Finance S.a.r.l) and are each jointly and severally guaranteed on a senior unsecured basis by the 
Company and substantially all of the Company's existing and future domestic subsidiaries (excluding the Receivables Facility 
subsidiary) ("Guarantors"). All other subsidiaries of the Company, either direct or indirect, are non-guarantors and do not 
guarantee the 2024 Notes, 2025 Notes, 2026 Notes or 2028 Notes ("Non-Guarantors"). The Guarantors also guarantee certain 
other debt. These condensed consolidating financial statements have been prepared from the Company's financial information 
on the same basis of accounting as the consolidated financial statements. Interest expense and certain other costs are partially 
allocated to all of the subsidiaries of the Company. Goodwill and other intangible assets have been allocated to the subsidiaries 
based on management's estimates.

S-50 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

CONDENSED CONSOLIDATING BALANCE SHEETS

September 27, 2019

(in thousands)

Aramark
(Parent)

Issuers

Guarantors

Non
Guarantors

Eliminations

Consolidated

$

33,510

$

40,544

$

172,584

$

— $

246,643

1,966

15,804

27,164

78,444

43,329

173,104

522,627

301,091

1,282,371

94,424

82,666

83,631

946,928

1,633,010

1,784,410

4,694,549

354,023

651,147

717,228

184,567

346,076

3,320,042

6,649,119

—

—

—

29,684

20,382

1,819,315

979,350

$ 3,320,047

$ 6,994,062

$10,224,552

$ 3,886,051

(10,686,389)
—
(2,002)

1,343,806
$(10,688,391) $13,736,321

ASSETS

Current Assets:

Cash and cash equivalents

$

Receivables

Inventories

Prepayments and other current

assets

Total current assets

Property and Equipment, net

Goodwill

Investment in and Advances to

Subsidiaries

Other Intangible Assets
Other Assets

LIABILITIES AND
STOCKHOLDERS' EQUITY

Current Liabilities:

Current maturities of long-term

borrowings

Accounts payable

Accrued expenses and other

current liabilities

Total current liabilities

Long-term Borrowings

Deferred Income Taxes and Other

Noncurrent Liabilities

Intercompany Payable

Redeemable Noncontrolling Interest

5

—

—

—

5

—

—

—

—

—

$

— $

6,256

$

27,924

$

35,748

$

— $

69,928

127,640

507,903

363,974

241,523

375,419

1,030,074

1,565,901

— 6,090,487

82,394

—

—

—

380,453

569,409

— 4,187,591

—

9,915

364,168

763,890

439,358

138,960

726,464

—

—
(4,914,055)
—
(5,774,424)

Total Stockholders' Equity

3,320,047

147,703

3,809,342

1,817,379

$ 3,320,047

$ 6,994,062

$10,224,552

$ 3,886,051

3,320,047
$(10,688,391) $13,736,321

—

—

—

—

—

—

—

88

88

—

1,806,964

411,319

193,461

2,658,387

2,181,762

5,518,800

—

2,033,566

999,517

1,635,853

2,705,298

6,612,239

1,088,822

—

9,915

Aramark 2019 Form 10-K

S-51

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

CONDENSED CONSOLIDATING BALANCE SHEETS

September 28, 2018 

(in thousands) 

Aramark
(Parent)

Issuers

Guarantors

Non
Guarantors

Eliminations

Consolidated

$

50,716

$

29,844

$

134,460

$

— $

215,025

ASSETS

Current Assets:

Cash and cash equivalents

$

Receivables

Inventories

Prepayments and other current

assets

Total current assets

Property and Equipment, net

Goodwill

Investment in and Advances to

Subsidiaries

Other Intangible Assets

Other Assets

5

—

—

—

5

—

—

1,038

15,857

21,411

89,022

28,341

173,104

3,029,553
—

7,441,605
29,684

—

100,754

443,599

592,259

1,345,796

116,686

86,100

63,654

1,151,802

1,660,596

1,013,523

4,783,547

90,049
1,919,795

1,264,976

336,230

653,917

844,245
187,365

329,443

$ 3,029,558

$ 7,862,510

$10,223,692

$ 4,011,796

LIABILITIES AND 
STOCKHOLDERS' EQUITY

Current Liabilities:

Current maturities of long-term

borrowings

Accounts payable

Accrued expenses and other

current liabilities

Total current liabilities

Long-term Borrowings

Deferred Income Taxes and Other

Noncurrent Liabilities

Intercompany Payable

Redeemable Noncontrolling Interest

$

— $

— $

26,564

$

4,343

$

— $

30,907

128,460

483,606

406,854

—

—

—

205,807

334,267

— 6,651,110

—

—

—

432,583

—

—

926,794

1,436,964

82,097

466,331

4,827,084

10,093

307,643

718,840

479,870

78,301

955,407

—

(11,405,452)
—
(2,002)

1,693,171
$ (11,407,454) $13,720,102

—

—

—

—

—

—

—

88

88

—

1,790,433

724,802

171,165

2,901,425

1,378,094

5,610,568

—
2,136,844

1,018,920

1,440,332

2,490,159

7,213,077

977,215

—

10,093

—
(5,782,491)
—
(5,625,051)

3,029,558
$ (11,407,454) $13,720,102

Total Stockholders' Equity

3,029,558

444,550

3,401,123

1,779,378

$ 3,029,558

$ 7,862,510

$10,223,692

$ 4,011,796

S-52 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

CONDENSED CONSOLIDATING STATEMENTS OF INCOME AND COMPREHENSIVE INCOME

For the year ended September 27, 2019 

(in thousands) 

Revenue

Costs and Expenses:

Cost of services provided

Depreciation and amortization

Selling and general corporate

expenses

Gain on sale of Healthcare

Technologies

Interest and other financing costs, net

Expense allocations

Income (Loss) before Income Taxes

Provision (Benefit) for Income Taxes

Equity in Net Income of Subsidiaries

Net income (loss)

Less: Net loss attributable to
noncontrolling interest

Net income (loss) attributable to

Aramark stockholders

Other comprehensive income (loss),

net of tax

Comprehensive income (loss)
attributable to Aramark
stockholders

Aramark
(Parent)

Issuers

Guarantors

Non
Guarantors

Eliminations

Consolidated

$

— $1,062,655

$10,653,013

$4,511,673

$

— $16,227,341

—

—

—

—

981,661

9,362,232

4,188,769

— 14,532,662

16,377

473,833

102,363

162,963

176,714

27,579

(156,309)
3,531

274,501

—

15,336

40,931

—

—

—

—

—

592,573

367,256

(156,309)
334,987

—

10,134,502

4,374,978

— 15,671,169

518,511
109,144

—

136,695
36,950

—

409,367

99,745

—
—
(448,549)
(448,549)

556,172
107,706

—

448,466

—

—
316,120
— (315,432)
— 1,161,689
(99,034)
(38,388)
—
(60,646)

—
—

448,549

448,549

—

—

(83)

—

—

(83)

448,549

(60,646)

409,450

99,745

(448,549)

448,549

(125,742)

(71,282)

(553)

(121,505)

193,340

(125,742)

$ 322,807

$ (131,928) $

408,897

$ (21,760) $ (255,209) $

322,807

Aramark 2019 Form 10-K

S-53

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

CONDENSED CONSOLIDATING STATEMENTS OF INCOME AND COMPREHENSIVE INCOME

For the year ended September 28, 2018 

(in thousands)

Aramark
(Parent)

Issuers

Guarantors

Non
Guarantors

Eliminations

Consolidated

$

— $1,027,573

$10,432,088

$4,329,972

$

— $15,789,633

—

—

—

848,739

9,132,991

4,016,181

— 13,997,911

19,466

483,106

93,610

—

—

—

—

596,182

377,129

346,535

—

195,093

158,064

—
329,027
— (374,970)
— 1,017,355

266

353,628

23,972

17,242

21,342

10,128,055

4,172,347

— 15,317,757

—

—

567,885
567,885

10,218
(3,521)
—
13,739

304,033
(143,452)
—
447,485

157,625

50,409

—
107,216

—

—
(567,885)
(567,885)

471,876
(96,564)
—
568,440

—

—

555

—

—

555

567,885

13,739

446,930

107,216

(567,885)

567,885

32,537

43,686

3,178

(36,776)

(10,088)

32,537

$600,422

$

57,425

$

450,108

$

70,440

$ (577,973) $

600,422

Revenue

Costs and Expenses:

Cost of services provided

Depreciation and amortization

Selling and general corporate

expenses

Interest and other financing costs, net

Expense allocations

Income before Income Taxes

Provision (Benefit) for Income Taxes

Equity in Net Income of Subsidiaries

Net income

Less: Net income attributable to

noncontrolling interest

Net income attributable to Aramark

stockholders

Other comprehensive income (loss),

net of tax

Comprehensive income attributable

to Aramark stockholders

S-54 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

CONDENSED CONSOLIDATING STATEMENTS OF INCOME AND COMPREHENSIVE INCOME

For the year ended September 29, 2017 

(in thousands) 

Revenue

Costs and Expenses:

Cost of services provided

Depreciation and amortization

Selling and general corporate

expenses

Interest and other financing costs, net

Expense allocations

Income Before Income Taxes

Provision for Income Taxes

Equity in Net Income of Subsidiaries

Net income

Less: Net income attributable to

noncontrolling interest

Net income attributable to Aramark

stockholders

Other comprehensive income, net of

tax

Comprehensive income attributable

to Aramark stockholders

Aramark
(Parent)

Issuers

Guarantors

Non
Guarantors

Eliminations

Consolidated

$

— $1,041,490

$ 9,708,157

$3,854,765

$

— $14,604,412

941,031

8,507,705

3,546,667

— 12,995,403

17,502

416,979

73,731

138,304
(3,196)
318,199

20,561

10,776

29,843

—

—

—

—

508,212

299,170

280,985

—

—

—

—

140,305

—

273,405
(348,042)
— 1,024,201

—

9,377,991

3,681,578

— 14,083,770

—

—

373,923

373,923

17,289

5,139

—

330,166

98,144

—

173,187

43,172

—

12,150

232,022

130,015

—

—
(373,923)
(373,923)

520,642

146,455

—

374,187

—

—

264

—

—

264

373,923

12,150

231,758

130,015

(373,923)

373,923

57,023

35,667

431

80,204

(116,302)

57,023

$430,946

$

47,817

$

232,189

$ 210,219

$ (490,225) $

430,946

Aramark 2019 Form 10-K

S-55

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS 

For the year ended September 27, 2019 

(in thousands) 

Aramark
(Parent)

Issuers

Guarantors

Non
Guarantors

Eliminations

Consolidated

$

— $ (47,231) $

757,832

$ 290,539

$

(16,913) $

984,227

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

5

5

(12,160)
6,644

—

—

(414,017)
6,665

293,711

(76,913)
4,562

—

(23,028)

(21,835)

—
(356)
(5,872)

23,025

3,677
(109,967)

—
(34,431)
—

—

504
(93,682)

77,630
(74,320)
—

—

—

—
(2,192)
(600,542)

—
(113)
(153,734)

—
(545,809)
(108,439)

39,087
(50,000)
(36,305)
737,363

—

—

—

—

—

—

—

—

—

—

—

—

—

16,913

(503,090)
17,871

293,711

(44,863)

23,025

3,825
(209,521)

77,630
(654,560)
(108,439)

39,087
(50,000)
(38,610)
—

35,897

(637,165)

(150,537)

16,913

(734,892)

—

—

(8,196)

(17,206)

10,700

38,124

50,716

29,844

134,460

—

—

—

(8,196)

31,618

215,025

$

33,510

$

40,544

$ 172,584

$

— $

246,643

Net cash provided by (used in) operating

activities

Cash flows from investing activities:

Purchases of property and equipment

and other

Disposals of property and equipment

Proceeds from divestiture

Acquisitions of businesses, net of

cash acquired

Proceeds from government agencies
related to property and equipment

Other investing activities

Net cash used in investing activities

Cash flows from financing activities:

Proceeds from long-term borrowings

Payments of long-term borrowings

Payments of dividends

Proceeds from issuance of common

stock

Repurchase of common stock

Other financing activities

Change in intercompany, net

Net cash provided by (used in) financing

activities

Effect of foreign exchange rates on cash

and cash equivalents

Decrease (increase) in cash and cash

equivalents

Cash and cash equivalents, beginning of

period

Cash and cash equivalents, end of period

$

S-56 Aramark 2019 Form 10-K

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS 

For the year ended September 28, 2018 

(in thousands) 

Net cash provided by operating activities

$

— $ 111,541

Cash flows from investing activities:

Aramark
(Parent)

Issuers

Guarantors 
690,218
$

Non
Guarantors

$ 315,703

$

Eliminations

Consolidated
(65,587) $ 1,051,875

Purchases of property and equipment

other

Disposals of property and equipment

Acquisitions of businesses, net of

cash acquired

Other investing activities

Net cash used in investing activities

Cash flows from financing activities:

Proceeds from long-term borrowings

Payments of long-term borrowings
Net change in funding under the

Receivables Facility

Payments of dividends

Proceeds from issuance of common

stock

Repurchase of common stock

Other financing activities

Change in intercompany, net

Net cash provided by (used in) financing

activities

Effect of foreign exchange rates on cash

and cash equivalents

(Decrease) increase in cash and cash

equivalents

Cash and cash equivalents, beginning of

period

Cash and cash equivalents, end of period

$

—

—

(13,133)
2,252

(532,923)
4,301

(82,548)
3,938

— (2,381,800)
(3,095)
—
— (2,395,776)

244,581

328
(283,713)

(103,065)
(4,112)
(185,787)

—

—

(628,604)
10,491

— (2,240,284)
(6,879)
—
— (2,865,276)

— 3,012,072
(833,854)

—

—
(28,142)

165,241
(111,693)

— 3,177,313
(973,689)

—

—

—

—

—

—

—

—
(103,115)

21,507
(24,410)
(45,905)
197,144

—

—

—

—
(2,958)
(383,074)

(254,200)
—

—

—
(390)
120,343

—

—

—

—

—

65,587

(254,200)
(103,115)

21,507
(24,410)
(49,253)
—

— 2,223,439

(414,174)

(80,699)

65,587

1,794,153

—

—

5

5

—

—

(4,524)

(60,796)

(7,669)

44,693

111,512

37,513

89,767

—

—

—

(4,524)

(23,772)

238,797

$

50,716

$

29,844

$ 134,460

$

— $

215,025

Aramark 2019 Form 10-K

S-57

ARAMARK AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS 

For the year ended September 29, 2017 

(in thousands) 

Net cash provided by operating activities

$

— $

261,282

$ 779,801

$ 200,018

Aramark
(Parent)

Issuers

Guarantors

Non
Guarantors

Eliminations
Consolidated
$ (188,275) $ 1,052,826

Cash flows from investing activities:

Purchases of property and equipment

and other

Disposals of property and equipment

Acquisitions of businesses, net of

cash acquired

Other investing activities

Net cash used in investing activities

Cash flows from financing activities:

Proceeds from long-term borrowings

Payments of long-term borrowings
Net change in funding under the

Receivables Facility

Payments of dividends

Proceeds from issuance of common

stock

Repurchase of common stock

Other financing activities

Change in intercompany, net

Net cash used in financing activities

Effect of foreign exchange rates on cash
and cash equivalents

Increase in cash and cash equivalents

Cash and cash equivalents, beginning of

period

Cash and cash equivalents, end of period

$

—

—

—

—

—

(20,939)
494

(443,262)
14,780

(88,528)
3,632

—
(69,401)
(89,846)

(37,130)
36,946
(428,666)

(104,992)
29,916
(159,972)

—

—

—

—

—

(552,729)
18,906

(142,122)
(2,539)
(678,484)

— 3,451,164
— (3,572,268)

—
(19,851)

400,253
(319,873)

— 3,851,417
— (3,911,992)

—

—

—

—

—

—

—

—

—

5

5

—
(100,813)

28,779
(100,000)
(69,172)
254,536
(107,774)

—

—

—

—
(2,973)
(322,142)
(344,966)

(13,800)
—

—

—

29,868
(120,669)
(24,221)

—

63,662

—

6,169

561

16,386

47,850

31,344

73,381

—

—

—

—

—

188,275

188,275

—

—

—

(13,800)
(100,813)

28,779
(100,000)
(42,277)
—
(288,686)

561

86,217

152,580

$

111,512

$

37,513

$

89,767

$

— $

238,797

S-58 Aramark 2019 Form 10-K

SCHEDULE II -- VALUATION AND QUALIFYING ACCOUNTS AND RESERVES

FOR THE FISCAL YEARS ENDED SEPTEMBER 27, 2019, SEPTEMBER 28, 2018 AND SEPTEMBER 29, 2017 

ARAMARK AND SUBSIDIARIES

Balance,
Beginning of
Period

Additions

Charged to
Income

Reductions

Deductions
from 
Reserves

(1)

Balance,
End of Period

Description
Fiscal Year 2019
Reserve for doubtful accounts, advances & current notes receivable $
Fiscal Year 2018
Reserve for doubtful accounts, advances & current notes receivable $
Fiscal Year 2017
Reserve for doubtful accounts, advances & current notes receivable $

(1) Amounts determined not to be collectible and charged against the reserve and translation.

52,682 $

21,821 $

24,937 $

49,566

53,416 $

22,009 $

22,743 $

52,682

48,058 $

18,141 $

12,783 $

53,416

Aramark 2019 Form 10-K

S-59

Copies of any of the following exhibits are available to Stockholders for the cost of reproduction upon written request to the 
Secretary, Aramark, 2400 Market Street, Philadelphia, PA 19103.

EXHIBIT INDEX

Exhibit No.

Description

2.1# Agreement and Plan of Merger, dated October 13, 2017, by and among Avendra LLC, Aramark, Capital Merger 
Sub, LLC, and Marriott International, Inc., as Holder Representative (incorporated by reference to Exhibit 2.1 to 
Aramark's Current Report on Form 8-K filed with the SEC on October 16, 2017, pursuant to the Exchange Act 
(file number 001-36223)).

2.2# Agreement and Plan of Merger, dated October 13, 2017, by and among AmeriPride Services Inc., Aramark, 
Timberwolf Acquisition Corporation, and Bruce M. Steiner, as Stockholder Representative (incorporated by 
reference to Exhibit 2.2 to Aramark's Current Report on Form 8-K filed with the SEC on October 16, 2017, 
pursuant to the Exchange Act (file number 001-36223)).

3.1 Amended and Restated Certificate of Incorporation of Aramark (incorporated by reference to Exhibit 3.1 to 

Aramark’s Current Report on Form 8-K filed with the SEC on December 16, 2013, pursuant to the Exchange Act 
(file number 001-36223)).

3.2 Certificate of Ownership and Merger (incorporated by reference to Exhibit 3.1 to Aramark’s Current Report on 
Form 8-K filed with the SEC on May 15, 2014, pursuant to the Exchange Act (file number 001-36223)).

3.3 Second Amended and Restated By-laws of Aramark (incorporated by reference to Exhibit 3.1 to Aramark’s 

Current Report on Form 8-K filed with the SEC on October 7, 2019, pursuant to the Exchange Act (file number 
001-36223)).

4.1 Indenture, dated as of December 17, 2015, among Aramark Services, Inc., as issuer, Aramark, as parent guarantor, 
the subsidiary guarantors named therein and The Bank of New York Mellon, as trustee (incorporated by reference 
to Exhibit 4.1 of Aramark’s Current Report on Form 8-K filed with the SEC on December 17, 2015, pursuant to 
the Exchange Act (file number 001-36223)).

4.2 Supplemental Indenture, dated as of May 31, 2016, among Aramark Services, Inc., as issuer, Aramark, as parent 

guarantor, the subsidiary guarantors named therein and The Bank of New York Mellon, as trustee (incorporated by 
reference to Exhibit 4.2 of Aramark’s Current Report on Form 8-K filed with the SEC on June 6, 2016, pursuant 
to the Exchange Act (file number 001-36223)).

4.3 Indenture, dated as of May 31, 2016, among Aramark Services, Inc., as issuer, Aramark, as parent guarantor, the 
subsidiary guarantors named therein and The Bank of New York Mellon, as trustee (incorporated by reference to 
Exhibit 4.3 of Aramark’s Current Report on Form 8-K filed with the SEC on June 6, 2016, pursuant to the 
Exchange Act (file number 001-36223)).

4.4 Indenture dated as of March 22, 2017, among Aramark Services, Inc., as issuer, Aramark, as parent guarantor, the 
subsidiary guarantors named therein and The Bank of New York Mellon, as trustee (incorporated by reference to 
Exhibit 4.1 of Aramark's Current Report on Form 8-K filed with the SEC on March 28, 2017, pursuant to the 
Exchange Act (file number 001-36223)).

4.5 Indenture dated as of March 27, 2017, among Aramark International Finance S.a. r.l., as issuer, Aramark, as parent 
guarantor, Aramark Services, Inc., the other guarantors named therein and The Bank of New York Mellon, as 
trustee and registrar, and The Bank of New York Mellon, London Branch, as paying agent and transfer agent 
(incorporated by reference to Exhibit 4.2 of Aramark's Current Report on Form 8-K filed with the SEC on March 
28, 2017, pursuant to the Exchange Act (file number 001-36223)).

4.6 Indenture, dated as of January 18, 2018, among Aramark Services, Inc., as issuer, Aramark, as parent guarantor, 

the subsidiary guarantors named therein and U.S. Bank National Association, as trustee (incorporated by reference 
to Exhibit 4.1 to Aramark’s Current Report on Form 8-K filed with the SEC on January 24, 2018 pursuant to the 
Exchange Act (file number 001-36223)).

4.7* Description of the Company's Common Stock, par value $0.01 per share.

10.1 Credit Agreement, dated as of March 28, 2017, among Aramark Services, Inc., Aramark Intermediate HoldCo 
Corporation, ARAMARK Canada Ltd., ARAMARK Investments Limited, ARAMARK Ireland Holdings 
Limited, ARAMARK Regional Treasury Europe, Designated Activity Company, ARAMARK Holdings GmbH & 
Co. KG, Aramark International Finance S.à r.l., each subsidiary of the U.S. Borrower that from time to time 
becomes a party thereto, the financial institutions from time to time party thereto, the issuing banks named 
therein, JPMorgan Chase Bank, N.A., as administrative agent for the lenders and collateral agent for the secured 
parties thereunder (incorporated by reference to Exhibit 10.1 of Aramark’s Current Report on Form 8-K/A filed 
with the SEC on March 29, 2017, pursuant to the Exchange Act (file number 001-36223)).

S-60 Aramark 2019 Form 10-K

10.2 Incremental Amendment No. 1, dated as of September  20, 2017, among Aramark Services, Inc. (the “Company”) 
Aramark Intermediate HoldCo Corporation, ARAMARK Canada Ltd. (“Aramark Canada”), ARAMARK 
Investments Limited (“Aramark UK”), and certain wholly-owned subsidiaries of the Company, the financial 
institutions party thereto and JPMorgan Chase Bank, N.A. as administrative agent for the Lenders (as defined 
below) and collateral agent for the secured parties thereunder to the credit agreement, dated March 28, 2017, 
among the Company, Aramark Intermediate HoldCo Corporation, Aramark Canada, Aramark UK, ARAMARK 
Ireland Holdings Limited, ARAMARK Regional Treasury Europe, Designated Activity Company, ARAMARK 
Holdings GmbH & Co. KG, Aramark International Finance S.à r.l. and certain wholly-owned domestic 
subsidiaries of the Company, the financial institutions from time to time party thereto (including the financial 
institutions party to the Incremental Amendment, the “Lenders”), the issuing banks named therein and JPMorgan 
Chase Bank, N.A., as administrative agent for the Lenders and collateral agent for the secured parties thereunder 
(incorporated by reference to Exhibit 10.1 to Aramark's Current Report on Form 8-K filed with the SEC on 
September 26, 2017, pursuant to the Exchange Act (file number 001-36223)).

10.3 Incremental Amendment No. 2, dated as of December 11, 2017, among Aramark Services, Inc., Aramark 

Intermediate HoldCo Corporation (“Holdings”) and certain wholly-owned subsidiaries of Aramark Services, Inc., 
the financial institutions party thereto and JPMorgan Chase Bank, N.A. as administrative agent for the Lenders (as 
defined below) and collateral agent for the secured parties thereunder to the credit agreement, dated March 28, 
2017, among Aramark Services, Inc., Holdings, ARAMARK Canada Ltd., ARAMARK Investments Limited, 
ARAMARK Ireland Holdings Limited, ARAMARK Regional Treasury Europe, Designated Activity Company, 
ARAMARK Holdings GmbH & Co. KG, Aramark International Finance S.à r.l. and certain wholly-owned 
domestic subsidiaries of Aramark Services, Inc., the financial institutions from time to time party thereto (the 
“Lenders”), the issuing banks named therein and JPMorgan Chase Bank, N.A., as administrative agent for the 
Lenders and collateral agent for the secured parties thereunder (incorporated by reference to Exhibit 10.1 to 
Aramark’s Current Report on Form 8-K filed with the SEC on December 12, 2017 pursuant to the Exchange Act 
(file number 001-36223)).

10.4 Incremental Amendment No. 3, dated as of February 28, 2018, among Aramark Services, Inc., ARAMARK 

Canada Ltd., and Aramark Intermediate HoldCo Corporation (“Holdings”), the financial institutions party thereto 
and JPMorgan Chase Bank, N.A. as administrative agent for the Lenders (as defined below) and collateral agent 
for the secured parties thereunder to the credit agreement, dated March 28, 2017, among Aramark Services, Inc., 
Holdings, ARAMARK Canada Ltd., ARAMARK Investments Limited, ARAMARK Ireland Holdings Limited, 
ARAMARK Regional Treasury Europe, Designated Activity Company, ARAMARK Holdings GmbH & Co. KG, 
Aramark International Finance S.à r.l. and certain wholly-owned domestic subsidiaries of Aramark Services, Inc., 
the financial institutions from time to time party thereto (the “Lenders”), the issuing banks named therein and 
JPMorgan Chase Bank, N.A., as administrative agent for the Lenders and collateral agent for the secured parties 
thereunder (incorporated by reference to Exhibit 10.1 to Aramark's Quarterly Report on Form 10-Q filed with the 
SEC on May 8, 2018, pursuant to the Exchange Act (file number 001-36223)).

10.5 Amendment No. 4, dated as of May 11, 2018, among Aramark Services, Inc. (the “Company”), Sumitomo Mitsui 
Banking Corp. (the “Yen Term C Lender”) and JPMorgan Chase Bank, N.A. as administrative agent for the 
Lenders (as defined below) and collateral agent for the secured parties thereunder to the credit agreement, dated 
March 28, 2017, among the Company, Aramark Intermediate Holdco Corporation, ARAMARK Canada Ltd., 
ARAMARK Investments Limited, ARAMARK Ireland Holdings Limited, ARAMARK Regional Treasury 
Europe, Designated Activity Company, ARAMARK Holdings GmbH & Co. KG, Aramark International Finance 
S.à r.l. and certain wholly-owned domestic subsidiaries of the Company, the financial institutions from time to
time party thereto (the “Lenders”), the issuing banks named therein and JPMorgan Chase Bank, N.A., as 
administrative agent for the Lenders and collateral agent for the secured parties thereunder (incorporated by 
reference to Exhibit 10.1 to Aramark's Quarterly Report on Form 10-Q filed with the SEC on August 7, 2018, 
pursuant to the Exchange Act (file number 001-36223)).

10.6 Amendment No. 5, dated as of May 24, 2018, among Aramark Services, Inc. (the “Company”), Aramark 
Intermediate HoldCo Corporation (“Holdings”), certain wholly-owned subsidiaries of the Company, each 
Converting U.S. Term B-2 Lender (as defined therein), the Additional U.S. Term B-2 Lender (as defined therein), 
the financial institutions party thereto and JPMorgan Chase Bank, N.A. as administrative agent for the Lenders (as 
defined below) and collateral agent for the secured parties thereunder to the credit agreement, dated March 28, 
2017, among the Company, Holdings, ARAMARK Canada Ltd., ARAMARK Investments Limited, ARAMARK 
Ireland Holdings Limited, ARAMARK Regional Treasury Europe, Designated Activity Company, ARAMARK 
Holdings GmbH & Co. KG, Aramark International Finance S.à r.l. and certain wholly-owned domestic 
subsidiaries of the Company, the financial institutions from time to time party thereto (the “Lenders”), the issuing 
banks named therein and JPMorgan Chase Bank, N.A., as administrative agent for the Lenders and collateral 
agent for the secured parties thereunder (incorporated by reference to Exhibit 10.1 to Aramark’s Current Report 
on Form 8-K filed with the SEC on May 31, 2018 pursuant to the Exchange Act (file number 001-36223)).

Aramark 2019 Form 10-K

S-61

10.7 Amendment No. 6, dated as of June 12, 2018, among Aramark Services, Inc. (the “Company”), Aramark 
Intermediate HoldCo Corporation (“Holdings”), certain wholly-owned subsidiaries of the Company, each 
Converting U.S. Term B-3 Lender (as defined therein), the Additional U.S. Term B-3 Lender (as defined therein), 
the financial institutions party thereto and JPMorgan Chase Bank, N.A. as administrative agent for the Lenders (as 
defined below) and collateral agent for the secured parties thereunder to the credit agreement, dated March 28, 
2017, among the Company, Holdings, ARAMARK Canada Ltd., ARAMARK Investments Limited, ARAMARK 
Ireland Holdings Limited, ARAMARK Regional Treasury Europe, Designated Activity Company, ARAMARK 
Holdings GmbH & Co. KG, Aramark International Finance S.à r.l. and certain wholly-owned domestic 
subsidiaries of the Company, the financial institutions from time to time party thereto (the “Lenders”), the issuing 
banks named therein and JPMorgan Chase Bank, N.A., as administrative agent for the Lenders and collateral 
agent for the secured parties thereunder (incorporated by reference to Exhibit 10.1 to Aramark’s Current Report 
on Form 8-K filed with the SEC on June 18, 2018 pursuant to the Exchange Act (file number 001-36223)).

10.8 Amendment No. 7 (the “Amendment”), dated as of October 1, 2018, among Aramark Services, Inc. (the 

“Company”), Aramark Intermediate HoldCo Corporation (“Holdings”), Aramark Intermediate HoldCo 
Corporation (“Holdings”), ARAMARK Canada Ltd. (the “Canadian Borrower”), ARAMARK Investments 
Limited, ARAMARK Limited (together with ARAMARK Investments Limited, the “UK Borrowers”), 
ARAMARK Ireland Holdings Limited, ARAMARK Regional Treasury Europe, Designated Activity Company 
(together with ARAMARK Ireland Holdings Limited, the “Irish Borrowers”), ARAMARK Holdings Deutschland 
GMBH (as successor by merger to ARAMARK Holdings GmbH & Co. KG, the “German Borrower”), Aramark 
International Finance S.à r.l. (the “Luxembourg Borrower”), certain other wholly-owned subsidiaries of the 
Company, the financial institutions party thereto and JPMorgan Chase Bank, N.A. as administrative agent for the 
Lenders (as defined below) and collateral agent for the secured parties thereunder to the credit agreement, dated 
March 28, 2017, among the Company, Holdings, the Canadian Borrower, the UK Borrower, the Irish Borrowers, 
the German Borrower, the Luxembourg Borrower and certain other wholly-owned domestic subsidiaries of the 
Company, the financial institutions from time to time party thereto (the “Lenders”), the issuing banks named 
therein and JPMorgan Chase Bank, N.A., as administrative agent for the Lenders and collateral agent for the 
secured parties thereunder (incorporated by reference to Exhibit 10.1 to Aramark’s Current Report on Form 8-K 
filed with the SEC on October 4, 2018 pursuant to the Exchange Act (file number 001-36223)).

10.9 U.S. Pledge and Security Agreement, dated as of March 28, 2017 by and among Aramark Intermediate HoldCo 

Corporation, Aramark Services, Inc., the Subsidiary Parties from time to time party thereto and JPMorgan Chase 
Bank, N.A. as collateral agent (incorporated by reference to Exhibit 10.2 to Aramark's Quarterly Report on Form 
10-Q filed with the SEC on May 9, 2017, pursuant to the Exchange Act (file number 001-36223)).

10.10 Amended and Restated Registration Rights and Coordination Committee Agreement, dated as of December 10, 

2013, among Aramark and the other parties thereto (incorporated by reference to Exhibit 10.2 to Aramark’s 
Current Report on Form 8-K filed with the SEC on December 16, 2013, pursuant to the Exchange Act (file 
number 001-36223)).

10.11† Letter Agreement dated May 7, 2012 between Aramark Services, Inc. and Eric Foss (incorporated by reference to 

Exhibit 10.4 to Aramark Services, Inc.’s Quarterly Report on Form 10-Q filed with the SEC on May 9, 2012, 
pursuant to the Exchange Act (file number 001-04762)).

10.12† Agreement Relating to Employment and Post-Employment Competition dated May 7, 2012 between Aramark 

Services, Inc. and Eric Foss (incorporated by reference to Exhibit 10.5 to Aramark Services, Inc.’s Quarterly 
Report on Form 10-Q filed with the SEC on May 9, 2012, pursuant to the Exchange Act (file number 
001-04762)).

10.13† Amendment, effective as of June 25, 2013, to the Letter Agreement dated May 7, 2012 between Aramark 

Services, Inc. and Eric Foss (incorporated by reference to Exhibit 10.6 to Aramark Services, Inc.’s Current Report 
on Form 8-K filed with the SEC on June 26, 2013, pursuant to the Exchange Act (file number 001-04762)).

10.14† Letter Agreement, dated as of August 25, 2019, by and between Eric J. Foss and Aramark (incorporated by 
reference to Exhibit 10.1 to Aramark’s Current Report on Form 8-K filed with the SEC on August 26, 2019, 
pursuant to the Exchange Act (file number 001-36223)).

10.15† Form of Agreement Relating to Employment and Post-Employment Competition and Schedule 1 listing each 

Executive Officer who is a party to such Agreement (incorporated by reference to Exhibit 10.1 to Aramark 
Services, Inc.’s Current Report on Form 8-K filed with the SEC on July 19, 2007, pursuant to the Exchange Act 
(file number 001-04762)).

10.16† Form of Amendment to Agreement Relating to Employment and Post-Employment Competition (incorporated by 
reference to Exhibit 10.8 to Aramark Services, Inc.’s Annual Report on Form 10-K filed with the SEC on 
December 15, 2008, pursuant to the Exchange Act (file number 001-04762)).

10.17† Offer Letter dated July 20, 2012 between Aramark Services, Inc. and Stephen R. Reynolds (incorporated by 

reference to Exhibit 10.12 to Aramark Services, Inc.’s Annual Report on Form 10-K filed with the SEC on 
December 20, 2012, pursuant to the Exchange Act (file number 001-04762)).

10.18† Agreement Relating to Employment and Post-Employment Competition dated December 6, 2012 between 

Aramark Services, Inc. and Stephen R. Reynolds (incorporated by reference to Exhibit 10.13 to Aramark 
Services, Inc.’s Annual Report on Form 10-K filed with the SEC on December 20, 2012, pursuant to the 
Exchange Act (file number 001-04762)).

S-62 Aramark 2019 Form 10-K

10.19*† Offer Letter dated September 6, 2016 between Aramark and Keith Bethel.

10.20*† Agreement Relating to Employment and Post-Employment Competition dated November 26, 2013 between 

Aramark Corporation and Keith Bethel.

10.21*† Offer Letter dated February 4, 2019 between Aramark and Lauren A. Harrington.

10.22*† Agreement Relating to Employment and Post-Employment Competition dated August 25, 2019 between Aramark 

and Lauren A. Harrington.

10.23† Offer Letter dated March 12, 2015, between Aramark and Stephen P. Bramlage, Jr. (incorporated by reference to 
Exhibit 10.1 to Aramark’s Quarterly Report on Form 10-Q filed with the SEC on May 13, 2015, pursuant to the 
Exchange Act (file number 001-36223)).

10.24† Agreement Relating to Employment and Post-Employment Competition dated March 12, 2015 between Aramark 

and Stephen P. Bramlage, Jr. (incorporated by reference to Exhibit 10.2 to Aramark’s Quarterly Report on Form 
10-Q filed with the SEC on May 13, 2015, pursuant to the Exchange Act (file number 001-36223)).

10.25† Offer Letter by and between Aramark and Mr. John J. Zillmer, dated October 6, 2019 (incorporated by reference 
to Exhibit 10.2 to Aramark’s Current Report on Form 8-K filed with the SEC on October 7, 2019, pursuant to the 
Exchange Act (file number 001-36223)).

10.26† Agreement Relating to Employment and Post-Employment Competition by and between Aramark and Mr. John J. 

Zillmer, dated October 6, 2019 (incorporated by reference to Exhibit 10.2 to Aramark’s Current Report on Form 
8-K filed with the SEC on October 7, 2019, pursuant to the Exchange Act (file number 001-36223)).

10.27† Form of Indemnification Agreement and attached schedule (incorporated by reference to Exhibit 10.4 to Aramark 

Services, Inc.’s Current Report on Form 8-K filed with the SEC on August 10, 2005, pursuant to the Exchange 
Act (file number 001-16807)).

10.28† Form of Indemnification Agreement (Directors) (incorporated by reference to Exhibit 10.17 to Aramark's Annual 

Report on Form 10-K filed with the SEC on November 22, 2017 pursuant to the Exchange Act (file number 
001-36223).

10.29*† Form of Indemnification Agreement (Executive Officers)

10.30† Indemnification Agreement dated May 7, 2012 between Eric Foss and Aramark Services, Inc. (incorporated by 

reference to Exhibit 10.6 to Aramark Services, Inc.’s Quarterly Report on Form 10-Q filed with the SEC on 
May 9, 2012, pursuant to the Exchange Act (file number 001-04762)).

10.31† Indemnification Agreement dated December 12, 2012 between Stephen R. Reynolds and Aramark Services, Inc. 
(incorporated by reference to Exhibit 10.22 to Aramark Services, Inc.’s Annual Report on Form 10-K filed with 
the SEC on December 20, 2012, pursuant to the Exchange Act (file number 001-04762)).

10.32† Indemnification Agreement dated February 4, 2014 between Daniel J. Heinrich and Aramark (incorporated by 

reference to Exhibit 10.1 to Aramark’s Quarterly Report on Form 10-Q filed with the SEC on February 5, 2014, 
pursuant to the Exchange Act (file number 001-36223)).

10.33† Indemnification Agreement dated February 4, 2014 between Stephen Sadove and Aramark (incorporated by 

reference to Exhibit 10.2 to Aramark’s Quarterly Report on Form 10-Q filed with the SEC on February 5, 2014, 
pursuant to the Exchange Act (file number 001-36223)).

10.34† Indemnification Agreement dated April 6, 2015, between Stephen P. Bramlage, Jr. and Aramark (incorporated by 

reference to Exhibit 10.3 to Aramark’s Quarterly Report on Form 10-Q filed with the SEC on May 13, 2015, 
pursuant to the Exchange Act (file number 001-36223)).

10.35† Aramark 2001 Deferred Compensation Plan (incorporated by reference to Exhibit 10.1 to Aramark Services, 

Inc.’s Registration Statement on Form S-8 filed with the SEC on May 24, 2002 (file number 333-89120)).

10.36† Amended and Restated Aramark 2001 Stock Unit Retirement Plan (incorporated by reference to Exhibit 10.22 to 
Aramark Services, Inc.’s Annual Report on Form 10-K filed with the SEC on December 19, 2003, pursuant to the 
Exchange Act (file number 001-16807)).

10.37† Second Amended and Restated Aramark Savings Incentive Retirement Plan (incorporated by reference to Exhibit 
10.45 to Aramark’s Form S-1/A filed with the SEC on November 19, 2013, (file number 333-191057)).
10.38† Amended Survivor Income Protection Plan (incorporated by reference to Exhibit 10.5 to Aramark Services, Inc.’s 
Quarterly Report on Form 10-Q filed with the SEC on August 8, 2007, pursuant to the Exchange Act (file number 
001-04762)).

10.39† Second Amended and Restated Aramark 2005 Deferred Compensation Plan (incorporated by reference to Exhibit 
10.48 to Aramark’s Form S-1/A filed with the SEC on November 19, 2013 (file number 333-191057)).

10.40† Third Amended and Restated 2005 Deferred Compensation Plan (incorporated by reference to Exhibit 10.2 to 
Aramark’s Quarterly Report on Form 10-Q filed with the SEC on February 10, 2016, pursuant to the Exchange 
Act (file number 001-36233)).

10.41† Amended and Restated Aramark Executive Leadership Council Management Incentive Bonus Plan (incorporated 

by reference to Exhibit 10.40 to Aramark's Annual Report on Form 10-K filed with the SEC on November 21, 
2018 pursuant to the Exchange Act (file number 001-36223).

Aramark 2019 Form 10-K

S-63

10.42*† Amended and Restated Aramark Management Incentive Bonus Plan.

10.43† Aramark 2005 Deferred Compensation Plan for Directors (incorporated by reference to Exhibit 10.67 to 
Aramark’s Form S-1/A filed with the SEC on November 19, 2013 (file number 333-191057)).

10.44† Fifth Amended and Restated Aramark 2007 Management Stock Incentive Plan (incorporated by reference to 

Exhibit 10.22 to Aramark’s Form S-1/A filed with the SEC on November 19, 2013 (file number 333-191057)).

10.45† Aramark's Amended and Restated 2013 Stock Incentive Plan (incorporated by reference to Exhibit 10.1 to 

Aramark's Quarterly Report on Form 10-Q filed with the SEC on February 7, 2017, pursuant to the Exchange Act 
(file number 001-36233)).

10.46† Form of Non-Qualified Stock Option Agreement (incorporated by reference to Exhibit 10.5 to Aramark Services, 

Inc.’s Current Report on Form 8-K filed with the SEC on February 1, 2007, pursuant to the Exchange Act (file 
number 001-16807)).

10.47† Form of Non-Qualified Stock Option Agreement (incorporated by reference to Exhibit 10.1 to Aramark Services, 

Inc.’s Quarterly Report on Form 10-Q filed with the SEC on August 8, 2007, pursuant to the Exchange Act (file 
number 001-04762)).

10.48† Form of Non-Qualified Stock Option Agreement (incorporated by reference to Exhibit 10.3 to Aramark Services, 
Inc.’s Current Report on Form 8-K filed with the SEC on November 16, 2007, pursuant to the Exchange Act (file 
number 001-04762)).

10.49† Form of Non-Qualified Stock Option Agreement (incorporated by reference to Exhibit 10.3 to Aramark Services, 

Inc.’s Current Report on Form 8-K filed with the SEC on March 1, 2010, pursuant to the Exchange Act (file 
number 001-04762)).

10.50† Form of Non-Qualified Stock Option Agreement (incorporated by reference to Exhibit 10.3 to Aramark Services, 

Inc.’s Current Report on Form 8-K filed with the SEC on June 22, 2011, pursuant to the Exchange Act (file 
number 001-04762)).

10.51† Amendment to Outstanding Non-Qualified Stock Option Agreements dated March 1, 2010 (incorporated by 

reference to Exhibit 10.1 to Aramark Services, Inc.’s Current Report on Form 8-K filed with the SEC on March 1, 
2010, pursuant to the Exchange Act (file number 001-04762)).

10.52† Form of Amendment to Outstanding Non-Qualified Stock Option Agreements (incorporated by reference to 
Exhibit 10.4 to Aramark Services, Inc.’s Current Report on Form 8-K filed with the SEC on June 22, 2011, 
pursuant to the Exchange Act (file number 001-04762)).

10.53† Form of Non-Qualified Stock Option Agreement (incorporated by reference to Exhibit 10.2 to Aramark Services, 

Inc.’s Quarterly Report on Form 10-Q filed with the SEC on May 9, 2012, pursuant to the Exchange Act (file 
number 001-04762)).

10.54† Form of Non-Qualified Stock Option Award Agreement (incorporated by reference to Exhibit 10.2 to Aramark 

Services, Inc.’s Current Report on Form 8-K filed with the SEC on June 26, 2013, pursuant to the Exchange Act 
(file number 001-04762)).

10.55† Form of Time-Based Restricted Stock Unit Award Agreement with Aramark (incorporated by reference to Exhibit 
10.3 to Aramark Services, Inc.’s Current Report on Form 8-K filed with the SEC on June 26, 2013, pursuant to the 
Exchange Act (file number 001-04762)).

10.56† Form of Restricted Stock Award Agreement with Aramark (incorporated by reference to Exhibit 10.4 to Aramark 
Services, Inc.’s Current Report on Form 8-K filed with the SEC on June 26, 2013, pursuant to the Exchange Act 
(file number 001-04762)).

10.57† Form of Replacement Stock Option Award Agreement with Aramark (incorporated by reference to Exhibit 10.5 to 
Aramark Services, Inc.’s Current Report on Form 8-K filed with the SEC on June 26, 2013, pursuant to the 
Exchange Act (file number 001-04762)).

10.58† Schedule 1s to Outstanding Non-Qualified Stock Option Agreements (incorporated by reference to Exhibit 10.18 
to Aramark Services, Inc.’s Annual Report on Form 10-K filed with the SEC on December 15, 2009, pursuant to 
the Exchange Act (file number 001-04762)).

10.59† Schedules 1 to Outstanding Non-Qualified Stock Option Agreements (incorporated by reference to Exhibit 10.2 to 

Aramark Services, Inc.’s Current Report on Form 8-K filed with the SEC on March 1, 2010, pursuant to the 
Exchange Act (file number 001-04762)).

10.60† New Schedule 1 to Form of Non-Qualified Stock Option Agreement (incorporated by reference to Exhibit 10.2 to 
Aramark Services, Inc.’s Current Report on Form 8-K filed with the SEC on November 18, 2011, pursuant to the 
Exchange Act (file number 001-04762)).

10.61† Revised Schedule 1s to outstanding Non-Qualified Stock Option Agreements (incorporated by reference to 

Exhibit 10.3 to Aramark Services, Inc.’s Current Report on Form 8-K filed with the SEC on November 18, 2011, 
pursuant to the Exchange Act (file number 001-04762)).

10.62† New Schedule 1 to Form of Non-Qualified Stock Option Agreement (incorporated by reference to Exhibit 10.1 to 
Aramark Services, Inc.’s Current Report on Form 8-K filed with the SEC on November 19, 2012, pursuant to the 
Exchange Act (file number 001-04762)).

S-64 Aramark 2019 Form 10-K

10.63† Revised Schedule 1s to outstanding Non-Qualified Stock Option Agreements (incorporated by reference to 

Exhibit 10.2 to Aramark Services, Inc.’s Current Report on Form 8-K filed with the SEC on November 19, 2012, 
pursuant to the Exchange Act (file number 001-04762)).

10.64† Revised Schedule 1s to Outstanding Non-Qualified Stock Option Agreements (incorporated by reference to 

Exhibit 10.68 to Aramark’s Form S-1/A filed with the SEC on November 19, 2013 (file number 333-191057)).

10.65† Form of Amendment to Outstanding Non-Qualified Stock Option Agreement (incorporated by reference to 

Exhibit 10.69 to Aramark’s Form S-1/A filed with the SEC on November 19, 2013 (file number 333-191057)).

10.66† Form of Non-Qualified Stock Option Award under the Aramark 2013 Stock Incentive Plan (incorporated by 
reference to Exhibit 10.71 to Aramark’s Form S-1/A filed with the SEC on November 19, 2013 (file number 
333-191057)).

10.67† Form of Restricted Stock Unit Award under the Aramark 2013 Stock Incentive Plan (incorporated by reference to 

Exhibit 10.72 to Aramark’s Form S-1/A filed with the SEC on November 19, 2013 (file number 333-191057)).

10.68† Form of Performance Stock Unit Award Agreement (incorporated by reference to Exhibit 10.4 to Aramark’s 
Quarterly Report on Form 10-Q filed with the SEC on February 5, 2014, pursuant to the Exchange Act (file 
number 001-36223)).

10.69† Form of Performance Stock Unit Award Agreement (Revised) (incorporated by reference to Exhibit 10.26 to 

Aramark’s Annual Report on Form 10-K filed with the SEC on December 3, 2014, pursuant to the Exchange Act 
(file number 001-36223)).

10.70† Form of Performance Stock Unit Award Agreement (Revised) (incorporated by reference to Exhibit 10.2 to 

Aramark’s Quarterly Report on Form 10-Q filed with the SEC on August 12, 2015, pursuant to the Exchange Act 
(file number 001-36223)).

10.71† Form of Performance Restricted Stock Award (incorporated by reference to Exhibit 10.61 to Aramark’s Annual 

Report on Form 10-K filed with the SEC on December 1, 2015, pursuant to the Exchange Act (file number 
001-36223)).

10.72† Form of Non-Qualified Stock Option Award Agreement (Relative TSR Vesting) (incorporated by reference to 

Exhibit 10.62 to Aramark’s Annual Report on Form 10-K filed with the SEC on December 1, 2015, pursuant to 
the Exchange Act (file number 001-36223)).

10.73† Form of Restricted Stock Unit Award Agreement (Relative TSR Vesting) (incorporated by reference to Exhibit 

10.63 to Aramark’s Annual Report on Form 10-K filed with the SEC on December 1, 2015, pursuant to the 
Exchange Act (file number 001-36223)).

10.74† Form of Performance Restricted Stock Award Agreement (Relative TSR Vesting) (incorporated by reference to 
Exhibit 10.64 to Aramark’s Annual Report on Form 10-K filed with the SEC on December 1, 2015, pursuant to 
the Exchange Act (file number 001-36223)).

10.75† Form of Schedule I to Performance Stock Unit Award Agreement (incorporated by reference to Exhibit 10.67 to 

Aramark’s Annual Report on Form 10-K filed with the SEC on November 23, 2016, pursuant to the Exchange Act 
(file number 001-36223)).

10.76† Form of Schedule I to Performance Restricted Stock Award Agreement (incorporated by reference to Exhibit 
10.68 to Aramark’s Annual Report on Form 10-K filed with the SEC on November 23, 2016, pursuant to the 
Exchange Act (file number 001-36223)).

10.77† Form of Schedule I to Non-Qualified Stock Option Award Agreement (Relative TSR Vesting) (incorporated by 

reference to Exhibit 10.69 to Aramark’s Annual Report on Form 10-K filed with the SEC on November 23, 2016, 
pursuant to the Exchange Act (file number 001-36223)).

10.78† Form of Schedule I to Restricted Stock Unit Award Agreement (Relative TSR Vesting) (incorporated by reference 
to Exhibit 10.70 to Aramark’s Annual Report on Form 10-K filed with the SEC on November 23, 2016, pursuant 
to the Exchange Act (file number 001-36223)).

10.79† Form of Schedule I to Performance Restricted Stock Award Agreement (Relative TSR Vesting) (incorporated by 
reference to Exhibit 10.71 to Aramark’s Annual Report on Form 10-K filed with the SEC on November 23, 2016, 
pursuant to the Exchange Act (file number 001-36223)).

10.80† Form of Restricted Stock Unit Award (Time Vesting) (Retirement Notice/Full Vest) (incorporated by reference to 
Exhibit 10.70 to Aramark's Annual Report on Form 10-K filed with the SEC on November 22, 2017 pursuant to 
the Exchange Act (file number 001-36223).

10.81† Form of Performance Stock Unit Award (Retirement Notice/Full Vest) (incorporated by reference to Exhibit 10.71 

to Aramark's Annual Report on Form 10-K filed with the SEC on November 22, 2017 pursuant to the Exchange 
Act (file number 001-36223).

10.82† Form of Non-Qualified Stock Option Award (Retirement Notice/Full Vest) (incorporated by reference to Exhibit 

10.72 to Aramark's Annual Report on Form 10-K filed with the SEC on November 22, 2017 pursuant to the 
Exchange Act (file number 001-36223).

Aramark 2019 Form 10-K

S-65

10.83† Form of Restricted Stock Unit Award (Time Vesting) (Retirement Notice/2Y Vest) (incorporated by reference to 
Exhibit 10.73 to Aramark's Annual Report on Form 10-K filed with the SEC on November 22, 2017 pursuant to 
the Exchange Act (file number 001-36223).

10.84† Form of Performance Stock Unit Award (Retirement Notice/2Y Vest) (incorporated by reference to Exhibit 10.74 

to Aramark's Annual Report on Form 10-K filed with the SEC on November 22, 2017 pursuant to the Exchange 
Act (file number 001-36223).

10.85† Form of Non-Qualified Stock Option Award (Retirement Notice/2Y Vest) (incorporated by reference to Exhibit 

10.75 to Aramark's Annual Report on Form 10-K filed with the SEC on November 22, 2017 pursuant to the 
Exchange Act (file number 001-36223).

10.86† Form of Restricted Stock Unit Award (Relative TSR Vesting) (incorporated by reference to Exhibit 10.76 to 

Aramark's Annual Report on Form 10-K filed with the SEC on November 22, 2017 pursuant to the Exchange Act 
(file number 001-36223).

10.87† Form of Performance Stock Unit Award (Relative TSR Vesting) (incorporated by reference to Exhibit 10.77 to 

Aramark's Annual Report on Form 10-K filed with the SEC on November 22, 2017 pursuant to the Exchange Act 
(file number 001-36223).

10.88† Form of Non-Qualified Stock Option Award (Relative TSR Vesting) (incorporated by reference to Exhibit 10.78 
to Aramark's Annual Report on Form 10-K filed with the SEC on November 22, 2017 pursuant to the Exchange 
Act (file number 001-36223).

10.89† Form of Schedule I to Performance Stock Unit Award (incorporated by reference to Exhibit 10.79 to Aramark's 

Annual Report on Form 10-K filed with the SEC on November 22, 2017 pursuant to the Exchange Act (file 
number 001-36223).

10.90† Form of Schedule I to Restricted Stock Unit Award (Relative TSR Vesting) (incorporated by reference to Exhibit 

10.80 to Aramark's Annual Report on Form 10-K filed with the SEC on November 22, 2017 pursuant to the 
Exchange Act (file number 001-36223).

10.91† Form of Schedule I to Performance Stock Unit Award (Relative TSR Vesting) (incorporated by reference to 

Exhibit 10.81 to Aramark's Annual Report on Form 10-K filed with the SEC on November 22, 2017 pursuant to 
the Exchange Act (file number 001-36223).

10.92† Form of Schedule I to Non-Qualified Stock Option Award (Relative TSR Vesting) (incorporated by reference to 
Exhibit 10.82 to Aramark's Annual Report on Form 10-K filed with the SEC on November 22, 2017 pursuant to 
the Exchange Act (file number 001-36223).
10.93*† Form of Non-Qualified Stock Option Award.
10.94*† Form of Restricted Stock Unit Award (Time Vesting).
10.95*† Form of Performance Stock Unit Award.
10.96*† Form of Schedule I to Performance Stock Unit Award.
10.97† Form of Deferred Stock Unit Award Agreement under the Fifth Amended and Restated Aramark 2007 

Management Stock Incentive Plan (incorporated by reference to Exhibit 10.46 to Aramark’s Form S-1/A filed 
with the SEC on November 19, 2013 (file number 333-191057)).

10.98† Form of Deferred Stock Unit Award under the Aramark 2013 Stock Incentive Plan (incorporated by reference to 

Exhibit 10.73 to Aramark’s Form S-1/A filed with the SEC on November 19, 2013 (file number 333-191057)).

10.99† Form of Deferred Stock Unit Award Agreement under the Aramark 2013 Stock Incentive Plan (Revised) 

(incorporated by reference to Exhibit 10.77 to Aramark’s Annual Report on Form 10-K filed with the SEC on 
December 3, 2014, pursuant to the Exchange Act (file number 001-36223)).

10.100† Form of Deferred Stock Unit Agreement under the Aramark 2013 Stock Incentive Plan (incorporated by reference 
to Exhibit 10.4 to Aramark’s Quarterly Report on Form 10-Q filed with the SEC on May 13, 2015, pursuant to the 
Exchange Act (file number 001-36223)).

10.101† Form of Aircraft Timesharing Agreement (incorporated by reference to Exhibit 10.69 to Aramark’s Annual Report 

on Form 10-K filed with the SEC on December 1, 2015, pursuant to the Exchange Act (file number 001-36223)).

10.102 Amended and Restated Master Distribution Agreement effective as of March 5, 2011 between SYSCO 

Corporation and ARAMARK Food and Support Services Group, Inc. (incorporated by reference to Exhibit 10.1 
to Aramark Services, Inc.’s Quarterly Report on Form 10-Q filed with the SEC on May 12, 2011, pursuant to the 
Exchange Act (file number 001-04762)) (portions omitted pursuant to a grant of confidential treatment).

10.103 Amendment Agreement, dated February 26, 2014, to the Master Distribution Agreement dated as of November 

25, 2006, between SYSCO Corporation and ARAMARK Food and Support Services Group, Inc., as amended and 
restated effective as of March 5, 2011 (incorporated by reference to Exhibit 10.71 to Aramark’s Form S-1/A filed 
with the SEC on February 26, 2014 (file number 333-194077)) (portions omitted pursuant to a grant of 
confidential treatment).

S-66 Aramark 2019 Form 10-K

10.104 Stewardship Framework Agreement by and between Aramark and MR BridgeStone Advisor LLC, on behalf of 

itself and its affiliated funds, dated October 6, 2019. (incorporated by reference to Exhibit 10.1 to Aramark’s 
Current Report on Form 8-K filed with the SEC on October 7, 2019, pursuant to the Exchange Act (file number 
001-36223)).

21.1* List of subsidiaries of Aramark.

23.1* Consent of Independent Registered Public Accounting Firm-KPMG LLP.

31.1* Certification of John J. Zillmer, Chief Executive Officer, pursuant to Section 302 of the Sarbanes-Oxley Act of 

2002.

31.2* Certification of Stephen P. Bramlage, Jr., Chief Financial Officer, pursuant to Section 302 of the Sarbanes-Oxley 

Act of 2002.

32.1* Certification of John J. Zillmer, Chief Executive Officer, and Stephen P. Bramlage, Jr., Chief Financial Officer, 

pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

101.SCH*

Inline XBRL Taxonomy Extension Schema Document

101.CAL*

Inline XBRL Taxonomy Extension Calculation Linkbase Document

101.DEF*

Inline XBRL Taxonomy Extension Definition Linkbase Document

101.LAB*

Inline XBRL Taxonomy Extension Label Linkbase Document

101.PRE*

Inline XBRL Taxonomy Extension Presentation Linkbase Document

104*

Inline XBRL for the cover page of this Annual Report on Form 10-K; included in Exhibit 101 Inline XBRL
document set.

*

† 
#

Filed herewith.

Identifies exhibits that consist of management contract or compensatory arrangement. 

These merger agreements are filed as exhibits to this Annual Report on Form 10-K to provide investors and security 
holders with information regarding their terms. They are not intended to provide any other factual or financial information 
about the Company, Avendra, AmeriPride or their respective subsidiaries and affiliates. The representations, warranties and 
covenants contained in each of the merger agreements were made only for purposes of that agreement and as of the date of 
such merger agreement or such other date as is specified in such merger agreement; were solely for the benefit of the 
parties to such merger agreement; have been qualified by confidential disclosures made for the purposes of allocating 
contractual risk between the parties to such merger agreement instead of establishing these matters as facts; and are subject 
to materiality qualifications contained in such merger agreement that may differ from what may be viewed as material by 
investors. Investors should not rely on the representations, warranties and covenants or any description thereof as 
characterizations of the actual state of facts or condition of the Company, Avendra, AmeriPride or any of their respective 
subsidiaries or affiliates. Moreover, information concerning the subject matter of the representations, warranties and 
covenants may change after the date of the merger agreements, which subsequent information may or may not be fully 
reflected in public disclosures by the Company. The merger agreements should not be read alone but should instead be read 
in conjunction with the other information that is or will be included in reports and other filings that the Company files with 
the Securities and Exchange Commission. 

The XBRL instance document does not appear in the interactive data file because the XBRL tags are embedded within the inline 
XBRL document.

The agreements and other documents filed as exhibits to this report are not intended to provide factual information or other 
disclosure other than with respect to the terms of the agreements or other documents themselves, and should not be relied upon 
for that purpose. In particular, any representations and warranties made by the Company in these agreements or other documents 
were made solely within the specific context of the relevant agreement or document and may not describe the actual state of 
affairs as of the date they were made or at any other time.

Aramark 2019 Form 10-K

S-67

CORPORATE INFORMATION

Corporate
Headquarters 

2400 Market Street 
Philadelphia, PA 19103 
215.238.3000

Website

www.aramark.com

Investor Relations 
Department 

215.238.3678
investorrelations@aramark.com

Transfer Agent 

Computershare
480 Washington Blvd. 
Jersey City, NJ 07310

Auditor 

KPMG LLP
Philadelphia, PA

Executive Officers

Board of Directors

John J. Zillmer 
Chief Executive Officer

Stephen P. Bramlage, Jr 
Executive Vice President 
and Chief Financial Officer

Lynn B. McKee
Executive Vice President, 
Human Resources

Lauren A. Harrington
General Counsel

Keith Bethel
Chief Growth Officer

Marc A. Bruno
Chief Operating Officer
U.S. Food & Facilities

Stephen I. Sadove
Chairman of the Board
Former Chairman and CEO, 
Saks Incorporated

Paul C. Hilal
Vice Chairman of the Board 
Founder and Chief Executive 
Officer, Mantle Ridge LP

John J. Zillmer
Chief Executive Officer, 
Aramark

Susan M. Cameron
Former Chairman and
Chief Executive Officer, 
Reynolds American Inc.

Calvin Darden
Former Senior Vice President, 
U.S. Operations, 
United Parcel Service, Inc.

Richard W. Dreiling
Former Chairman and
Chief Executive Officer, 
Dollar General Corporation

Irene M. Esteves
Former Chief Financial Officer,
Time Warner Cable Inc.

Daniel J. Heinrich
Former Executive Vice President
and Chief Financial Officer, 
The Clorox Company

Karen M. King  
Former Executive Vice President
and Chief Field Officer, 
McDonald’s Corporation

Arthur B. Winkleblack
Former Executive Vice President
and Chief Financial Officer, 
H.J. Heinz Company

www.aramark.com