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Leaders in our market

AUTO TRADER GROUP PLC
Annual Report and Financial Statements 2020

WHO WE ARE
Auto Trader Group plc is the UK’s largest 
digital automotive marketplace. 

WHAT WE DO
There are 10 million transactions in the 
automotive market each year and we  
are driving change in how consumers  
are shopping for these cars online.  
We aim to drive further efficiencies  
in the market, benefitting consumers, 
retailers and manufacturers alike.

2 

60 

94 

GOVERNANCE 
60   Governance overview
62   Board of Directors
64    Corporate governance statement 
70  
73   Report of the Audit Committee
77   Directors’ remuneration report
90   Directors’ report

 Report of the Nomination Committee 

Business at a glance
Assessing the impact of COVID-19
Chairman’s statement
 Chief Executive Officer’s statement 

STRATEGIC REPORT
2 
4 
8  
12 
14   How we create value
16   Market overview
20   Our strategy
22   Our strategy in action
28  How we engage with our stakeholders
30   Key performance indicators
34   Operational review
36   Financial review
40  Making a difference
52   How we manage risk
54   Principal risks and uncertainties

plc.autotrader.co.uk

Auto Trader Insight

@ATInsight

FINANCIAL STATEMENTS
94    

 Independent auditor’s report to the 
members of Auto Trader Group plc
100   Consolidated income statement
 Consolidated statement of 
101  
comprehensive income
102   Consolidated balance sheet
103  

  Consolidated statement of changes  
in equity
 Consolidated statement of cash flows
 Notes to the consolidated financial 
statements

104  
105  

143  Company balance sheet
144  

 Company statement of changes  
in equity
 Notes to the Company financial 
statements

145 

150   Unaudited five-year record
151   Shareholder information

What does it mean 
to be a leader?

To us, leading the way is all about improving 
tomorrow’s car market to ensure it’s a fair and 
transparent one. One that’s digital and easy  
to navigate for everybody.

That can only be achieved if it’s based on a 
foundation of trust. Auto Trader prides itself on 
being the most trusted automotive marketplace.  
It is the go-to destination for car buyers and has 
been for the past 40 years.

This core belief sits at the heart of our business 
and defines our purpose.

Turn over to read more  

Evolving the full page advert
We have continued to improve the 
design and the information we show 
in our full page adverts to ensure 
buyers get transparent, helpful 
information about the price, mileage 
and the specifications of a vehicle.

1

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020BUSINESS AT A GLANCE

Our purpose 
To improve car buying in the 
UK, whilst also evolving the 
wider automotive ecosystem.

Our mission 
To lead the future of the UK’s digital 
automotive marketplace and become 
the UK’s most admired digital business.

Our strategy
In order to achieve our purpose and mission, our strategy focuses on three 
growth horizons: 

  Core

  Adjacent

  Future

We aim to significantly improve  
UK car buying focused around  
our core marketplace

•  Evolve our search experience 

and enable customers to 
increase their prominence
•  Embed our data and insight  
with retailers and car buyers

•   Migrate our platform to  

the cloud

We’ve identified adjacent market 
opportunities which leverage 
either our large consumer audience 
or our relationships with retailers 
and manufacturers

•   Grow engagement in our new  

car marketplace

•   Develop a more efficient  

way to source, dispose and  
move vehicles

We believe future opportunities  
exist in creating an online transaction 
journey for car buyers 

•   Facilitate the full transaction 
online including facilitating  
a part-exchange and the finance 
on the vehicle

Read more P22   

Read more P24   

Read more P26   

All of which is underpinned by our way of working, based on an unwavering 
commitment to:

OUR 
STAKEHOLDERS 

OUR PEOPLE 
AND CULTURE

OUR 
COMMUNITIES 
AND THE WIDER
ENVIRONMENT

RISK
MANAGEMENT

GOVERNANCE

Read more P28   

Read more P42   

Read more P46   

Read more P52   

Read more P60   

2

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020 
 
 
 
 
 
Strategic highlights

Financial highlights

Operational highlights

NEW CAR 
We successfully monetised our new car 
proposition, with over 1,000 retailers paying 
to advertise new cars on our marketplace by 
the end of the year. Through the year there 
was an average of over 31,000 physical new 
cars advertised on our platforms.

LAUNCH OF RETAILER PRODUCTS
As part of our annual pricing event we 
launched two new products to retailers:  
Text Chat and our Vehicle Check product 
that we run in partnership with Experian. 
These products provide benefit for both 
consumers and retailers, helping to build 
trust between the two.

UPSELL OF PACKAGES 
We are pleased to see that stock penetration 
of our Advanced and Premium packages 
continues to increase, reaching 23% (2019: 19%) 
as retailers continue to see the benefits of 
paying more to appear with a greater level  
of prominence on site.

KEERESOURCES ACQUISITION
We acquired KeeResources, a trusted 
provider of software, data, and digital 
solutions to the automotive industry; 
securing the vehicle data which underpins 
much of our core platform.

DEALER AUCTION 
Dealer Auction, our joint venture with Cox 
Automotive, completed the re-platforming 
and integration of the three component 
businesses in early 2020. Moving on to  
Auto Trader’s platform sets the business  
up to leverage the scale of both Auto Trader  
and Cox Automotive.

Revenue  
£m 

Cross platform visits 
Monthly average visits spent across  
all platforms (millions) 

£368.9m 
+4%

50.8m
+3%

2020

2019

2018

£368.9m

2020

£355.1m

£330.1m

2019

2018

50.8m

49.1m

48.7m

Operating profit 
£m

£258.9m
+6%

Advert views 
Average number per month (millions)

234.8m 
-2%

2020

Margin 70%

2019

Margin 69%

2018

Margin 67%

£258.9m

2020

£243.7m

£221.3m

2019

2018

Live car stock 
Average number per month 

478,000 
+4%

22.19p

2020

21.00p

17.74p

2019

2018

Basic EPS 
pence per share

22.19p
+6%

2020

2019

2018

KPIs P30   

234.8m

238.8m

245.8m

478,000

461,000

453,000

3

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTASSESSING THE IMPACT OF COVID-19

Supporting  
our industry

As might be expected we start with an assessment of how our 
business has been impacted by COVID-19. This section describes the 
measures we have put in place to support our industry through this 
period of uncertainty. It also details the actions taken to ensure we 
have the liquidity to maintain the long-term viability of the Group.

Since the beginning of the global pandemic our priorities have been to: 
protect our people; support our customers; ensure we are able  
to emerge from lockdown quickly; and continue to make progress 
against our long-term strategic goals. Much to the credit of our 
people, we have continued to operate all aspects of our business  
to a high standard and believe we are well placed to prosper  
coming out of the other side of the pandemic.

4

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Supporting our customers
Between 24 March 2020 and various points in June depending 
on location, our customers, who are predominantly vehicle 
retailers, were required to close their showrooms. Those 
customers ranged from large multi-site groups through to 
small independent retailers and sole traders. Our platforms 
are also used by private sellers, for whom selling a car is likely 
to have fallen lower in their priorities, and manufacturers, 
who have lowered their advertising spend due to distribution 
channels being closed.

During this time, we took the decision to stop charging  
our customers for an advertising service from which they 
could not immediately benefit, as their showrooms were 
required to close. We therefore went ‘free’ for all retailers 
from 1 April throughout the period which they were unable to 
open. At the time of taking this decision, ahead of Government 
announcements, it seemed simple, clear and appropriate 
given our intention to support our customers, many of whom 
run small businesses, and to be where the UK public looks to 
find their next car for the next 40 years, just as we have for 
the last 40 years. 

In addition to not charging our retailer customers during  
the lockdown, we also extended payment terms for March 
services by 60 days. This ensured Auto Trader would not be 
a cash burden on its customers’ businesses during this time.

On top of this financial support, just prior to the lockdown 
taking place, we implemented a stock offer so that retailers 
could advertise more of their vehicles on our platform at  
no additional cost. This resulted in up to 80,000 more cars  
on Auto Trader. We also gave retailers access to our new 
Market Insight product earlier than anticipated and created 
ways for retailers to advertise their vehicles even more 
effectively through the crisis with the creation of home 
delivery and live video flags. Finally, from 25 March 2020  
we have hosted weekly webinars, with over 3,000 unique 
attendees engaging, to update the industry on what we are 
seeing on our platforms and hearing from industry bodies  
to help guide them through this turbulent period.

Home Trader customers and private individuals who advertise 
their vehicles on the Group’s platforms were also impacted 
by the lockdown restrictions. To support these customers, 
we extended the tenure of all adverts that were live on 23 
March 2020 to run through the lockdown period for free.

We do not believe that any other online advertising service, 
of any significance, has responded more promptly, clearly 
and definitively to the crisis. Our measures were well 
received by customers and we hope it will help us further 
deepen our relationships in the months and years ahead.

80,000

extra cars on Auto Trader as a result  
of our stock offer to retailers

On 25 May 2020 the UK Government announced a lessening  
of the lockdown restrictions in England, allowing retailer 
forecourts to re-open from 1 June 2020. We announced on 
27 May 2020 that we would provide those customers with 
support as they resume trading by implementing a 25% discount 
for the month of June 2020. England has subsequently been 
followed by Northern Ireland (8 June 2020) and Wales (22 June 
2020), while showrooms in Scotland will open on 29 June 2020.

Looking after our people
Since 17 March 2020 our employees have been working from 
home. The transition to working remotely has been almost 
seamless and is a testament to our systems, technology 
and the can-do attitude of our employees. 

We do acknowledge though that for many, working from 
home will have brought additional strains and stresses. The 
health and wellbeing of our employees and their families is 
always front of mind, and so we offered increased support 
to our people through this difficult time. Whether it be 
through our counselling and employee support services,  
AT active fitness classes, all company webinars or offering 
increased flexibility for those who need it – we have been 
finding ways in which to help the mental and physical 
wellbeing of staff and keep morale high.

Whilst our customers were closed through the lockdown 
period, there were still requests to be processed and 
reassurance to be given, albeit at reduced levels, all  
of which were met by our customer-facing teams. Our 
systems, interfaces and data processing have also 
been maintained to a high standard and have faced 
higher demands due to the increased volume of stock 
on our platform. 

The Board would like to express its great appreciation  
for the dedication of all our employees during this 
challenging period. We hope we have been able to 
provide sufficient support during this difficult time  
and will continue to focus on doing so. 

5

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTASSESSING THE IMPACT OF COVID-19 CONTINUED

640

releases a week continue to be delivered  
by our product and technology teams

6

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Supporting our partners and suppliers
Our product and technology teams have been working 
throughout the lockdown period to continually develop and 
innovate products alongside our partners. Whilst we are 
strong believers that software is best built in an environment 
when people are together and able to effortlessly collaborate, 
our product and technology teams continue to deliver around 
640 releases a week; only marginally lower than those levels 
achieved in pre-COVID-19 times, which is a huge credit to the 
teams involved.

We recognise that many of our suppliers are facing 
challenging times. Therefore we have continued to pay 
our suppliers as we normally would and have not delayed 
any payments unless agreed with the individual supplier  
in advance of payment falling due.

Controlling costs
Throughout the period that our retailer customers were 
closed and our core services were free, we made the 
responsible decision to reduce costs.

Our largest expense relates to our people. The level of activity 
for some of our teams reduced through the lockdown period 
and so we used the Coronavirus Job Retention Scheme 
(‘CJRS’) and furloughed just over 25% of our employees. For 
those who were placed on furlough, we supplemented the 
level of support provided by the Government, such that the 
large majority remained fully paid. 

Towards the end of May 2020, when we had some level of 
confidence in our ability to return to charging and moving 
from a position of loss to making profit, our people returned 
to work and we ended the reliance on this Government 
support. The Government support was taken at a time when 
the Group faced great uncertainty. As the crisis passes it is 
the intention of the Group to repay amounts claimed through 
the CJRS. We have not made any redundancies as a result  
of the crisis.

Our Executive Directors have foregone 50% of their salary 
during this period of uncertainty and have agreed to 
forego annual bonuses earned in relation to the year 
ended 31 March 2020. The remainder of the Board have 
waived their fees by 50% or more for the duration of this 
crisis. With a return to higher levels of revenue, salaries  
and fees will return to normal levels in July 2020.

Our discretionary spend, which is primarily for marketing our 
own brand and products, has been significantly reduced 
through this period.

Strengthening the balance sheet
Securing finance sources
We entered the crisis with a strong balance sheet. At 
31 March 2020, Net bank debt (defined as Net debt before 
amortised debt fees and excluding accrued interest and 
amounts owed under lease arrangements) was £275.4m. 
The Group had £37.6m of cash and cash equivalents and 
£313.0m of gross debt drawn under the Group’s revolving 
credit facility (‘RCF’). The RCF has total commitments of 
£400.0m and is available until at least June 2023.

The RCF has covenants attached to it relating to debt 
cover and interest cover which are tested twice a year  
and look at a 12 month rolling period:

•  The Net bank debt to Consolidated EBITDA ratio must 
not exceed 3.5:1. At 31 March 2020 this ratio was 1:1.

•  The Consolidated EBITDA to Net Interest Payable ratio must 

not be less than 3:1. At 31 March 2020 this ratio was 41:1. 

Equity placing
On 1 April 2020 we raised £183.2m net of fees through  
an equity placing. The number of shares placed was 
46.5 million, compared to the 84.8 million shares bought 
since we initiated our share buyback programme in 2016.

The equity placing has enabled us to run the Group 
through the crisis in the long-term interests of our 
shareholders, customers and people and, in the face of 
huge uncertainty, provides an insurance policy against  
a protracted lockdown or series of lockdowns. 

The raise also ensures that the Group avoids constraints 
that might otherwise be imposed in the medium term in 
order to take advantage of strategic opportunities whilst 
still meeting debt covenants. It should also allow us an 
early return to our previous capital return policy at a time 
when many other companies may be labouring under 
increased levels of indebtedness as a result of the 
COVID-19 crisis.

Other measures to conserve cash
In order to conserve cash we have taken a number of 
measures including:

•  Suspending our share buyback programme (year ended 

31 March 2020: £62.0m inclusive of costs).

•  Suspending dividend payments (year ended 31 March 

2020: £64.7m).

•  Deferring VAT payments (£18.4m as at June 2020).

Impact on the financial year ended 31 March 2020 
On 17 March 2020, social distancing measures relating to 
COVID-19 came into effect. As a result, some of the Group’s 
revenue lines were adversely affected. Home Trader and 
Consumer Services revenue suffered a significant drop off 
in volumes after these measures were implemented, and 
Manufacturer and Agency display campaigns were also 
reduced. The impact on Retailer revenue in March 2020 was 
limited, although a number of half price stock units were 
converted into free slots as we effectively re-instated our 
stock offer. Costs remained largely unimpacted, however 
we took a more prudent approach to the recoverability  
of receivables which resulted in an increased bad debt 
charge. We also reduced marketing spend in March. We 
estimate that the net effect was to reduce profit for the 
month of March by approximately £3m.

7

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTCHAIRMAN’S STATEMENT

We have a strong pipeline of new products 
and services that we plan to introduce over 
the coming years.

While the impact of broader changes to the 
automotive industry has yet to play out, we are 
committed to taking a leadership position to 
bring the benefits of new technologies to car 
retailers and the car buying public.

People, culture, diversity and inclusion
The business and the Board are focused  
on making Auto Trader a great place to 
work, a place that reflects the composition 
of the community in which we work, and  
a place that offers all our employees the 
opportunity to realise their full potential. 

In many respects I have great pride in the 
progress we have made in recent years, 
even though the numbers reported here  
are disappointing. However, in other 
respects there remains much to be done. 
Let me highlight examples of each.

In the year of becoming Chairman, 37%  
of employees were women. Of all the job 
offers we have made in the last year 43% 
have been to women. Only our high rate  
of staff retention holds us back from 
achieving our goal of employing equal 
numbers of women and men, a goal we 
have achieved at the Board level for the 
first time this year. 

During the last year our gender pay  
gap has widened. This is disappointing,  
though much of the cause is an unintended 
consequence of women representing a far 
higher proportion of our new hires and also 
the departure of a senior woman who was 
promoted to the post of CEO of our joint 
venture with Cox Automotive.

An area where there is much to be done  
is ensuring that members of the BAME 
community are able to contribute to all 
levels of our business but especially at 
senior levels and on the Board.

Environment
For the past few years, we have had a clear 
and focused ESG strategy, which we call 
‘Make a Difference’. This strategy, which 
has traditionally been employee-driven 
and Board agreed, focuses on our people, 
our communities and how we do business. 
However, our strategy hasn’t really 
focused much on the wider environment. 
To begin to address this we have begun  
to report our Scope 3 emissions and are in 
the process of developing wider initiatives 
to ensure we play our part to safeguard  
our planet. One such initiative is helping 
consumers to make more environmentally 
conscious vehicle decisions by improving 
our onsite buying experience with more 
relevant search filters and information 
about electric vehicles.

ED WILLIAMS
CHAIRMAN

The business and the Board are 
focused on making Auto Trader 
a great place to work, a place 
that reflects the composition 
of the community.

Overview
The last 12 months have been a challenging 
period for our customers, with significant 
uncertainty in the automotive market, even 
before the COVID-19 pandemic. Some of 
this uncertainty has arisen from Brexit 
factors, some from regulation and some 
from the initial impact of what we believe 
will be significant environmental and 
technology-driven changes to the 
automotive industry.

In this context, it is a tribute to the business 
and our people that Auto Trader has been 
able to deliver the results set out here.  
The effects of COVID-19 were only felt 
significantly in the last two weeks of the 
financial year, although our accounts do 
contain more cautious provisions for bad 
debt than we have made in prior years.  
We have achieved these results while making 
continued investments in our strategic 
priority areas of new car, car finance and 
enabling greater efficiency in business-to-
business used car transactions. These 
investments have continued even during  
the COVID-19 crisis with our technology  
and product teams working from home.  

As a Board, we take into 
account the impact of our 
decisions on a wider group  
of stakeholders.

8

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020 
ESG IN FOCUS

Striving for greater gender balance  
across our organisation

Gender diversity

As at 31 March 2019

As at 31 March 2020

4

2

4

2

4

4

4

4

% of women on the Board: 33%

% of women on the Board: 33%

% of women on the Board: 50%

% of women on the Board: 50%

Men

Men

Women

Women

50%

of women on the Board  
as at 31 March 2020

We strive to create gender 
parity across our business, and 
have made some good progress 
across the organisation. In the 
year, we are pleased to report 

that we welcomed more women 
to Auto Trader; entering the 
business in predominantly  
early career roles or across  
our technology cohorts. 

Women also now make up 50%  
of our Board, one of only seven 
FTSE100 companies to have 
gender parity as at 31 March 2020.

Board of Directors P62   

Basic EPS

22.19p 
+6%
(2019: 21.00p)

Dividend and capital structure
We are not recommending a final dividend, 
bringing the total dividend for the year to 
2.4 pence per share, an interim dividend 
which was paid in January 2020.

Our long-term capital allocation policy remains 
unchanged. We aim to distribute around one 
third of net income as dividends and use the 
majority of the remaining surplus cash to buy 
back shares, while also reducing debt.

In June we returned to charging customers but 
continue to monitor the ongoing environment 
around COVID-19. Subject to that monitoring, 
we are hopeful of an early return to our capital 
allocation policy with the declaration of an 
interim dividend in November.

Board changes
Trevor Mather, our CEO, retired from the 
Company and stepped down from the 
Board on 29 February 2020. The Board 
would like to thank him for his huge 
contribution to the business and wish him 
well in retirement. We have devoted the 
following two pages to a quantitative  
and qualitative illustration of some of the 
achievements and the changes over his 
seven years as CEO. Trevor would be the 
first to point out that these achievements 
and changes are the result of the effort of 
very many people. 

Foremost among them is Nathan Coe,  
who became our new CEO on 1 March 2020. 
Nathan joined Auto Trader in 2007, making 
him the Board member with the longest 
service at Auto Trader. He has played a 
leading role in many areas of the business, 
including in recent years as Chief Operating 
Officer and Chief Financial Officer. Jamie 
Warner joined the Board on 1 March 2020  
as Chief Financial Officer. Jamie has been 
with the business since 2012, playing a 
central role in preparing Auto Trader for 
being a public company, developing our 
finance function, as well as playing an active 
operational role across our business. It goes 
without saying that their first weeks have 
seen huge challenges. Their performance 
has vindicated the Board’s decision to 
appoint them and reflects the benefits of 
making appointments of people with many 
years of experience within the business.

Sigga Sigurdardottir joined the Board  
on 1 November 2019 as a Non-Executive 
Director. With Sigga’s appointment this 
year and that of Catherine Faiers, our  
Chief Operating Officer, in May 2019,  
half of our Board members are women.

Governance
A new Corporate Governance Code  
applied to us for the first time this year. 
One of the main changes was about  
how we as a Board take into account the 
impact of our decisions on a wider group 
of stakeholders. For us, this was not just a 
box-ticking exercise as we have a genuine 
desire to act in a responsible way and to 
consider the wider implications of our 
actions. This was brought to life in a very 
real way during the early stages of the 
COVID-19 pandemic, when we made the 
decisions outlined in the 'Assessing the 
impact of COVID-19' section on pages 4  
to 7, to support our customers and the 
wider automotive industry. The situation 
also required us to be as agile in our 
governance arrangements as we are  
in all other aspects of our businesses,  
as we needed to make fast, decisive 
actions in order to respond to the  
rapidly changing environment.

Annual General Meeting
Our Annual General Meeting (‘AGM’) will be 
held at 10:00am on Wednesday 16 September 
2020 at 4th Floor, 1 Tony Wilson Place, 
Manchester, M15 4FN. In light of the current 
restrictions over public gatherings due to 
COVID-19, the AGM will be run as a closed 
meeting. Myself and other Directors will  
join the meeting by telephone. We strongly 
encourage all shareholders to cast their votes 
by proxy, and to send any questions in respect 
of AGM business to ir@autotrader.co.uk.

Ed Williams
Chairman 
25 June 2020

9

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORT 
 
CHAIRMAN’S STATEMENT CONTINUED

A look back at the key achievements 
of our former CEO Trevor Mather.

From privately owned 
print magazine...

37.3m

Monthly average  
cross platform visits

£218.9m

Revenue

£109.1m

Operating profit

25%

Of women on the Board

Establishing culture & values fit  
for a leading digital business 

Established a culture shaped by our 
values, and one which is customer-
centric and data-driven with a focus  
on an agile approach to change – and 
importantly underpinned by a diverse 
and inclusive workforce.

Our values 
Be determined
Be reliable
Be inspirational

Be humble
Be curious

2013

2015

2014

New offices open
We created new working 
areas by moving staff to 
state-of-the-art offices in 
central Manchester and 
King’s Cross, London.

A fresh look
We enjoyed enormous brand 
awareness but our logo was 
ageing by the day. We created 
a modern logo that’s still 
recognisably Auto Trader.

The presses go quiet
The last ever issue of the 
magazine is published  
in June 2013.

10

Having worked in  
the business for over  
a decade, we wouldn't  
be where we are  
today without Trevor's 
leadership. He can be 
particularly proud of the 
unique and passionate 
culture and values he has 
instilled throughout all 
levels of the business.

EMPLOYEE SINCE 2009

2016

Successfully transitioning  
to the London Stock Exchange

On 24 March, the London Stock 
Exchange welcomed Auto Trader 
Group plc to open the market on the 
first day of dealings in the Company’s 
shares on the Main Market following 
its successful IPO.

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020 
On behalf of everyone at Auto Trader, I would like to acknowledge  
the seven years of exceptional leadership of our outgoing  
Chief Executive Officer Trevor Mather.

As a fitting tribute, we take a look back at some of Trevor’s achievements  
and the role he played in taking the Company from a chequered history  
of private owners, to the independence and responsibility that goes  
with being a leading digital FTSE100 business.

...to a leading digital  
FTSE100 business

97% CEO approval  
rating on Glassdoor

With an overall Glassdoor 
company rating of 4.7/5, 
Culture and Values rating of 
4.7/5 and a very high 97% of 
staff saying they’d recommend 
the Company to a friend, it's 
clear that the culture of the 
business was thriving.

Retail Accelerator
i-Control became Retail 
Accelerator, our most 
powerful tool yet, which  
helps retailers manage  
their forecourts using 
unrivalled data and insight.

2017

2019

2018

Search by monthly payment
We launched our search by 
monthly payment product in 
2018 as more consumers were 
looking to finance their next 
vehicle. This gave consumers 
an easy way to find out what 
they could afford and retailers 
a way to advertise their own 
finance rates.

Evolving our values further
Ensuring our values  
fully reflect our 'Make a 
Difference' strategic focus, 
we updated them in 2018 – 
changing 'inspirational' to 
'courageous' as well as 
adding 'community-minded'.

Creating trust in  
the marketplace

We increased the level  
of transparency in the 
marketplace by adding 
dealer reviews. We also  
used our view of the current 
marketplace to determine  
if the advertised price of a 
car represented a good or  
a great deal, and showed  
this to consumers through  
the introduction of price 
indicator flags.

Delivering our new  
car proposition

We launched our brand 
new car proposition, to 
make us as synonymous 
with new cars as we  
are with used.

50.8m

Monthly average  
cross platform visits 
+36%
£368.9m
Revenue  
+69%
£258.9m
Operating profit 
+137%
50%
Of women on the Board 
+100%

2020

Now fully digital 
Reaching 50.8m monthly 
average cross platform visits.

11

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTCHIEF EXECUTIVE OFFICER’S STATEMENT

NATHAN COE
CHIEF EXECUTIVE OFFICER

Our culture is shaped by our values. 
We constantly look at ways we can 
improve and always put people at 
the heart of everything we do.

Overview
I formally took on the Chief Executive 
Officer role on 1 March this year. We very 
quickly found ourselves in perhaps the  
most challenging circumstances that  
the Company has ever faced due to the 
global COVID-19 pandemic. Our approach 
generally, and especially in a crisis, is to 
prepare for the worst and act decisively 
and quickly. This was made possible by  
the people of Auto Trader. I could not be 
prouder of how our people have responded 
to the COVID-19 crisis and supported both 
our business and our customers every 
single step of the way. Having been with 
Auto Trader since 2007, it is a great privilege 
to now lead the Company. While we face 
challenging times at the moment, we have 
many opportunities that lie ahead of us.

I also wanted to thank my predecessor  
Trevor on behalf of everyone at Auto Trader 
and wish him a well earned retirement.  
Our culture, our customer relationships, our 
technology, our software engineering, and 
our competitive position – all of these are in 
as good a shape as they have ever been. 

Revenue

£368.9m 
+4%
(2019: £355.1m)

Operating profit

£258.9m
+6%
(2019: £243.7m)

12

Our purpose and strategic focus
Our purpose is to improve car buying  
in the UK, whilst also evolving the wider 
automotive ecosystem. At the heart of this 
is empowering consumers to do as much of 
the purchasing process as they would like 
online, whilst enabling retailers to reduce 
inefficiencies and therefore costs. We 
evolved our strategy two years ago to focus 
on making the ecosystem more efficient 
and whilst we have accomplished much of 
what we set out, it has only made us realise 
how much more there is to be done. 

The areas of focus we outlined at the time, 
and have made progress against, include:
•  continuing to develop and grow our core 

marketplace business, including the 
availability of new cars which are now 
discoverable to millions of consumers 
within their online car buying journey;
•  enhancing the level of data and insight 

which has significantly improved the way 
retailers price their vehicles;

•  increasing the transparency and 

promotion of finance much further up the 
car buying funnel, such that consumers 
are much better informed about the 
availability of finance when they arrive  
on the forecourt; and

•  the use of technology to digitise and  

make more efficient the elements of the 
automotive ecosystem that sit alongside 
the activities of our core business, including 
the establishment of Dealer Auction to 
change the way retailers source cars.

All of these objectives sit under the  
broad goal of moving more of the vehicle 
transaction online. Whilst the physical 
showroom will continue to play a large role 
in the car buying process for some time to 
come, we believe many of the processes 
that take place can also be done from the 
comfort of the consumer's home. This  
will provide a greater level of convenience 
for consumers, and for retailers and 
manufacturers it will enable them to 
improve their businesses through both  
a lower cost structure and better data 
capture and insight.

Summary of operating performance
Even prior to the COVID-19 situation, this 
year had proven to be a tough year for 
retailers due to a difficult new car market 
and a lack of used car stock. Despite this, 
the business showed its resilience with 
revenue growing by 4% to £368.9m. 
Operating profit grew by 6% and our 
Operating profit margin improved to 70%.

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Operating profit margin 

70% 
+1%
(2019: 69%)

89%

of employees surveyed 
stated they are proud to 
work for Auto Trader

Key deliverables
We grew our market leading position as 
defined by both the size and engagement 
of our consumer audience and we remain 
the UK’s largest digital automotive 
marketplace by some distance. In April 2019, 
we executed our annual retailer pricing 
event successfully, which included the 
introduction of two new products, Text 
Chat, and Vehicle Check. These products 
help build trust between consumers and 
retailers and improve the buying journey. 
The penetration of our Advanced and 
Premium advertising packages also 
continued to gain traction, and we 
successfully monetised our new car 
proposition in the second half of the year.

The market
The industry has had to contend with  
the political and economic turmoil driven  
by Brexit, and a huge level of regulatory 
change concerned with lowering fuel 
emissions, all before the global health 
pandemic. These factors hampered new 
and used car sales in the year, however the 
size of the overall UK car parc continued  
to grow, which over time is supportive  
given our stock-based business model. 
Predictions before the global pandemic 
suggested another year of moderate 
decline for the new car market and a 
moderate increase in the used car market. 
Disruption caused to the economy since 
March 2020 will undoubtedly impact this. 
We will continue to do what we can to 
support our customers and help them  
sell as many vehicles as possible.

ESG
We remain committed to creating a more 
diverse and inclusive business, one that 
truly reflects the society that we serve. We 
will continue to look at the make up of every 
level of the organisation to ensure gender 
balance and also a balance of those that 
identify as BAME, disabled, neurodiverse or 
as part of the LGBT+ community. Although 
our gender pay gap went up in the year, we 
are confident that the initiatives we are 
putting in place will readdress the balance 
in the years to come.

FOCUS FOR THE YEAR AHEAD

Whilst much focus has recently been on managing the 
situation relating to COVID-19, we must ensure that we 
continue to progress against our strategic goals within  
this current financial year. Our priorities are as follows:

  Core

  Adjacent

•  We have recently launched a new 

•  Our new car marketplace has  

Market Insight product, increasing 
the availability of Auto Trader’s 
data and insight to our customers. 
We aim to embed its use across our 
customer base and will continually 
improve the user experience to 
meet this goal.

•  Our search experience has 

continually evolved over time  
and there is a growing desire from  
our customer base to have more 
added value products to increase 
their prominence on Auto Trader, 
particularly in relation to selling 
outside their local market. We also 
aim to increase the understanding 
and transparency around  
electric vehicles. 

•  The migration of our platform, 
applications and services to  
the cloud will be continually 
progressed such that the 
performance and strength of our 
infrastructure are much improved.

Our strategy P20   

the largest choice of stock and is 
showing signs of the network effect. 
We must continue to grow both 
retailers and consumers, as we 
influence ever growing numbers of 
new car registrations. This will be 
supplemented by leasing deals 
displayed on Auto Trader.

•  Vehicle deliveries will increase 
after COVID-19. We currently 
facilitate over 10,000 moves  
a month through our MTD 
marketplace and aim to grow  
this through 2021. 

  Future

•  How a consumer sells their car is a 
pain point. We want to facilitate an 
easy way for consumers to sell a 
vehicle through part-exchange.
•  We aim to enable consumers to 
receive a quote and apply for 
finance on Auto Trader.

•  Ultimately, we are aiming to  

facilitate a full online transaction  
on Auto Trader.

It’s fair to say that most of our ESG strategy 
has been focused on our people, our local 
communities and charities, as well as how 
we behave as a responsible business.  
And we have done some brilliant things; 
specifically leading the charge on diversity 
and inclusion through our highly engaged 
group of employee guilds and networks. 
However, we recognise the need to expand 
our strategy to incorporate more of an 
environmental focus given the industry in 
which we operate. 

I am proud that we were the first FTSE100 
company to have achieved silver accreditation 
from the Carbon Literacy Trust after more than 
15% of our Auto Trader employees completed 
Carbon Literacy training. 

Our people
We are proud of the values-led, principles 
driven culture that we have and will continue 
to build on this strength. It is our culture that 
underpins our ability to adapt to change in 
all circumstances. We care about our 
people, and our people care about our 
business, which is shown in our employee 
engagement survey, where 89% stated that 
they were proud to work at Auto Trader.

Finally, I would like to thank our people,  
our customers, our shareholders and other 
stakeholders for their support this year and 
in the year ahead. These are challenging 
times, but we feel well placed to carry on 
pursuing the opportunity ahead of us in a 
way that is both ambitious and responsible. 

We will continue to build our knowledge  
and initiatives to ensure we continue to  
act in a sustainable way.

Nathan Coe
Chief Executive Officer
25 June 2020

13

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORT 
HOW WE CREATE VALUE

How we operate to deliver our mission of leading the future 
of the UK’s digital automotive marketplace and becoming 
the UK’s most admired digital business.

VALUE INPUTS

OUR CORE ACTIVITIES

The resources and relationships  
that fuel our core activities

What we do to create value

Trusted brand
Auto Trader has operated  
as a trusted source for UK  
car buyers and sellers for  
over 40 years.

Data at scale
Auto Trader’s volume of 
vehicle observations and 
consumer interactions 
generate significant 
quantities of quality data.

Scalable technology 
platform
We operate a technology 
platform that serves our core 
classified marketplace and is 
capable of supporting new 
growth opportunities and  
third parties.

Auto Trader prompted  
awareness 

89%

of consumers were aware of 
Auto Trader when mentioning 
new or used cars

Volume of searches  
on Auto Trader 

145m

average volume of searches 
per month on Auto Trader by 
consumers of new or used cars

Software releases

36,900 

in 2020 

People and culture
Our values-led culture 
underpins a fast-moving, 
collaborative and community 
minded environment which 
allows us to quickly respond 
to market changes and 
opportunities.

Number of full-time  
equivalent employees  
(including contractors)

853 

on average in 2020

Cash generation
The highly cash generative 
nature of the business allows 
us to invest in long-term 
growth drivers of the business.

Cash generated from operations 

£265.5m

in 2020

The network effect 
Our leading digital automotive marketplace benefits 
from a network effect model whereby the largest and 
most engaged consumer audience generates the 
most effective response for our customers, who in 
turn provide consumers with the most extensive 
choice of trusted stock. We use the large volume of 
data we collect to enhance the car buying experience 
and create efficiencies for customers.

Largest and most engaged audience
The scale of our consumer audience means we are 
the most effective sales platform for anyone who is 
wanting to sell a vehicle.

50.8m

monthly average cross platform visits

Extensive choice of trusted stock
Our marketplace provides our audience with an 
unrivalled choice of both new and used cars to  
cater for all consumers’ needs.

478,000

live car stock

Data driven products
We invest in our products to provide the best possible 
experience for the consumer and the most valuable 
insight for retailers.

2.7m 

vehicle checks performed on behalf of retailers in 2020

14

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020OUR CORE ACTIVITIES

Acting responsibly
We believe acting responsibly will be fundamental to our 
long-term success. This goes beyond just environmental, 
social and governance (‘ESG’) and applies to every 
decision we make. 

t   a n d   m o st engaged audien

c

e 

s

e

L a r g

B
e
st c

a
r 
b
u
y
n
g
e
x
p

i

e

r

i

e

n

c

e

M

o

s

t

e

f

f

e
c
t
i

v
e
s
a
l
e
s c
h
a
n
n
el  

Data driven
products 

E

xtensive choice of  t r u s t e d   s

k

c

o

t

Risk management and  
corporate governance
Our rigorous framework ensures that stakeholders’ 
interests are upheld at all times.

Our strategy P20   

VALUE OUTPUTS

What the value we create results  
in for our stakeholders

For consumers
Our trusted marketplace gives 
consumers one place to view an 
extensive choice of vehicles for  
sale and we provide transparency  
to allow them to make the most 
informed decision.

9.8m

car transactions  
in the UK in 2020

For customers
Our largest and most highly engaged  
audience results in the most effective 
sales channel for our customers.

13,345

average retailer  
forecourts in 2020

For partners & suppliers
We work collaboratively on 
innovations, increasing revenue  
from shared opportunities whilst 
ensuring we have fair trading and 
terms and conditions.

1.3m

insurance quotes  
through Compare  
the Market in 2020

89%

of our people feel proud  
to work for Auto Trader

641 

volunteering days were  
completed across our  
offices in 2020

£126.4m

cash returned to  
shareholders in 2020

For employees
Our environment has been created  
to ensure everyone gets the 
chance to be the best that they can 
be and develop their careers. We 
offer competitive packages to all 
of our employees.

For the community 
& the environment
We support each other and think 
of others before ourselves. We 
respect diversity and advocate 
inclusion, and make a difference 
to the communities around us. 

For investors
We continually invest in our  
marketplace to create a long-term 
sustainable business. A high 
proportion of our profit is converted  
into cash, which is largely returned  
to shareholders through dividends 
and share buybacks.

15

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORT 
 
 
MARKET OVERVIEW

We continually evolve to meet the needs of 
consumers and customers, which means we 
remain the UK’s largest digital automotive 
marketplace for new and used cars.

The ecosystem  
we operate in

The automotive market is 
complex and often inefficient. 
There are multiple participants 
and unsurprisingly consumers 
can find the process of buying  
or selling a car overwhelming.

Through Auto Trader products, 
services and partnerships,  
we aim to significantly improve 
the car buying experience, as 
well as leverage our existing 
relationships to improve further 
parts of the value chain.

2.1m

Number of new car registrations  
in the 12 months to March 2020

7.7m

Number of used car transactions  
in the 12 months to March 2020

35.2m

Size of UK car parc as at 31 Dec 2019

1.8m
SCRAPPED

2.2m
C2C TRANSACTIONS

0.4m

1.4m
DEFLEET

t i o n hou

s

e

s

Au c

ar b u

C

y

i ng ser

v
i

c

e

s

F l eet

1.2m

CONTRACT HIRE DEALS

u f actur

e

n

r

s

M a

0.9m

Consumers
Insurance, warranty
and finance

0.9m
NEW CAR SALES

3.7m
PART-EXCHANGE

t ailers

R e

5.5m
TRADE USED CAR SALES

1.0m

2.8m

Sources: New car registrations – SMMT; DVLA used car transactions, Auto Trader research, SMMT car parc.

16

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020 
UK economy
Our industry has remained resilient despite 
challenging macro-economic conditions.  
For much of the year there was a great deal  
of uncertainty around the progress of Brexit 
negotiations and the terms on which the UK 
would leave the European Union. At the end of 
the calendar year 2019 this was compounded by 
the announcement of a snap general election. 

Over the calendar year 2019, UK GDP increased 
by 1.4%. This reflects a slight pickup from the 
previous year, although it is one of the slowest 
rates since the financial crisis of 2008 and 
2009. UK GDP was particularly volatile 
throughout the year, in part reflecting changes 
in the timing of activity related to the UK’s 
original planned exit dates from the EU. 

Consumer price inflation declined to 1.7% 
despite the rate of unemployment reducing, 
averaging 3.8% through 2019.

The uncertainty around the country’s 
political position had an undoubted effect 
on our industry. Consumer confidence was 
suppressed through calendar year 2019 as 
buyers delayed their purchase of larger items 
which included vehicles. Manufacturers were 
also affected by unfavourable exchange rates 
which acted as a catalyst for many OEMs to 
focus production on other EU territories. 

The clear election result in December coupled 
with the UK’s exit from the EU on 31 January 
2020 was positive for the industry through 
January and February 2020. However, in March 
that recovery was impacted by the spread  
of COVID-19. 

Government measures were introduced  
in March 2020 to protect people from  
COVID-19. From 23 March 2020, those 
measures included the closure of car 
retailers. No date of reopening was set 
causing an unprecedented level of 
uncertainty, although there has subsequently 
been some lessening of restrictions.

The Chancellor unveiled a number of  
fiscal packages to support businesses  
and individuals through the pandemic. In 
addition, the Bank of England cut interest 
rates to a record low of 0.1% on 19 March 
2020 and announced that it would restart 
its quantitative easing programme.

While the short-term outlook for the UK 
economy is hugely uncertain, numerous 
Auto Trader datasets show that as retailer 
showrooms reopen, consumers are ready 
to revisit their car buying plans.

Brexit negotiations
The UK left the EU on 31 January 2020 and is now 
operating under a transitional agreement. 
That agreement ends on 31 December 2020 
and so a new trade deal between the UK and 
the EU is currently being negotiated.

12-MONTH ROLLING NEW CAR REGISTRATIONS

3m

2m

1m

0m

FY18

FY19

FY20

Number of new car registrations

  Year-on-year price growth for the month

12-MONTH ROLLING USED CAR TRANSACTIONS

10m

5m

0m

30%

20%

10%

0%

-10%

-20%

-30%

-40%

-50%

10%

5%

0%

-5%

-10%

-15%

-20%

-25%

-30%

-35%

-40%

FY18

FY19

FY20

Number of used car transactions

  Year-on-year price growth for the month

We do not foresee any issues with Brexit 
affecting our ability to provide our services, 
and we do not anticipate that it will 
materially change our cost base. As we 
have said previously, the form of any Brexit 
trade negotiation is likely to affect Auto 
Trader only as much as it impacts on both 
general levels of consumer confidence and 
the supply of new cars into the UK market.  
If the average price of a car increases and 
consumer confidence levels decrease, 
there is a potential impact on the number  
of car transactions. This would likely impact 
our retailers’ profitability and their ability to 
spend on our marketplace.

New and used car transactions
The total number of transactions for  
the 12 months ended March 2020 declined 
by 4.3% to 9.8m (2019: 10.2m). New car 
registrations declined 10.9% to 2.1m in the  
12 months to March 2020, although a large 
proportion of this decline was due to 
retailer showrooms closing in March 2020. 
March is usually the highest month for  
new car registrations and in 2020 it saw  
a decline of 44.4% on the previous year.  
In the 11 months to February 2020 new car 
registrations declined 2.8% on the previous 
year and used car transactions increased 
0.5% on the previous year. 

17

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTMARKET OVERVIEW CONTINUED

We sit at the heart of the 
automotive ecosystem 
and remain the primary 
source for consumers on 
their car buying journey.

79%

share of minutes spent across  
automotive classified sites in 2020

50.8m

monthly average cross platform  
visits in 2020

Scrappage rates remain stable at 1.8m 
transactions meaning the total number of 
cars in the UK increased to 35.2m (2019: 34.9m). 

There were 7.7m used car transactions in the 
12 months to March 2020, a decrease of 2.3% on 
the year before. The number of used car sales 
is less volatile than new car registrations, as  
a growing car parc underpins the number of 
possible transactions. The average length of 
ownership marginally increased to 3.5 years.

Consumer buying behaviour
Buying a car remains a cumbersome process; 
our 2019 Auto Trader Car Buyers Report found 
that there are more than 25 jobs consumers 
need to complete in the purchase journey. Car 
buyers remain open-minded when they start 
their car search, considering both new or 
used cars, and multiple fuel types, all of which 
adds to the research phase of their purchase. 

Our report also found that rather than  
these jobs being done in a cohesive linear, 
journey-style fashion, the jobs are done in  
a chaotic, non-linear way. One thing does 
remain constant though: consumers want  
to research and find their next car online.  

Some retailers are responding to this by 
introducing online payment options, home 
delivery services, and virtual test drives.  
The digitisation of car buying and selling  
is a trend that is set to increase. 

Growing number of consumers 
adopting greener vehicles 
Consumers are becoming more conscious  
of their environmental footprint, which  
is starting to be reflected in the sales  
of alternative fuel vehicles (‘AFVs’), 
particularly electric vehicles (‘EVs’).  
The SMMT reported that in the 12 months to 
March 2020, new car transactions of AFVs 
increased by 38.5% on the prior year. This is 
reflected in Auto Trader data too, with full 
page adverts of AFVs and EVs up 25% and 53% 
respectively compared to the previous year. 

However, the availability of supply coupled 
with the higher purchase price of these 
vehicles compared to petrol and diesel 
alternatives, mean that AFVs and EVs only 
account for 10% of total new car sales.

AUTO TRADER RETAIL PRICE INDEX

Retail Price Index
The average price of a used car advertised 
on Auto Trader for the 12 months ending 
March 2020 was £13,045. 

The Auto Trader Retail Price Index tracks 
the average retail price of a used car on a 
like-for-like basis, stripping out the impact 
of changes in the mix of cars being sold.  
It showed that prices declined across the 
market, decreasing over the 12-month 
period to March 2020 by 0.5%. 

Petrol and alternative fuel vehicles 
increased by 0.1% and 3.8% respectively, 
and diesel decreased by 1.4%. Uncertainty 
around trade valuations and volatility  
in the supply of vehicles has impacted 
auction markets, which has fed into the 
retail market.

£15,000

£12,000

£9,000

£6,000

£3,000

£0

18

FY18

FY19

FY20

  Average price of a trade car for the month

  Year-on-year price growth for the month

  Year-on-year mix growth for the month

10%

8%

6%

4%

2%

0%

-2%

-4%

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020ESG IN FOCUS

At present consideration for 
AFVs far outstrips sales

Our survey of in-market and recent car 
buyers shows that there is demand for 
AFVs. Of those considering a new car, 
50% of consumers will consider an AFV. 
Demand for used AFVs increased to 
2.9% of total demand on Auto Trader  
in 2020, a 27% increase from 2019.

50%

of consumers will consider an alternative 
fuel vehicle (‘AFV’)

Strengthening our competitive position 
We remain the UK’s largest digital automotive 
marketplace, with 51 million cross platform visits 
per month on average in 2020, up 3% on 2019. 

This resulted in a strengthening of our 
competitive position, with over 75% of minutes 
spent on automotive marketplaces now spent 
on Auto Trader. We believe that this is testament 
to the strength and heritage of our brand. 

We believe when the industry faces times  
of uncertainty, retailers engage even  
more with our platforms and the largest 
audience of car buyers.

Our audience remains largely organic, with 
91% of our traffic coming either direct or 
through organic search. Our prompted 
awareness remains very high at 84% for 
used cars and 70% for new cars – meaning 
we are typically the first place consumers 
turn to when looking for their next car.

This position is, we believe, as a result of the 
trust that we have built up with consumers. 
We continue to improve our onsite experience, 
which during the year included: improving 
price indicators which appear on full page 
adverts with the addition of ‘fair’ and ‘higher’ 
price flags; the introduction of vehicle 
provenance history checks; a change in the 

VIEWS FROM AROUND THE INDUSTRY 

UK online retail is growing at  
a rate of three times the rate  
of offline and, within just five 
years, online retail is likely to be 
over 50% of all UK retail sales.

PETER VARDY
CEO, PETER VARDY

Drivers no longer want to go 
to different places to buy a 
car, insure it, service it and 
then sell it on, all the while 
taking the depreciation and 
major repair risk.

JOY DAVIDSON
ASSOCIATE PARTNER, OC&C  
STRATEGY CONSULTANTS

Research showed us that 10% 
of UK car buyers would buy  
a car online and we felt this 
was only set to grow.

CHRISTOPHER KILLEN 
CO-FOUNDER, ECARS247

Technology-driven trends  
will revolutionize how industry 
players respond to changing 
consumer behaviour, develop 
partnerships, and drive 
transformational change.

PAUL GAO
MCKINSEY & CO

Go online   

See more thoughts and insights from around the industry in our Market Reports, published 
biannually on our website: plc.autotrader.co.uk/press-centre.

search sort order; a Text Chat functionality; 
and an increase in the number of dealer 
reviews on site, which reached almost one 
million at the end of the year.

Future
Continued growth in EVs
Interest in EVs is growing, bolstered by the 
Government’s announcement to ban the 
sale of new petrol, diesel and hybrid cars  
by 2035 or earlier. There’s added pressure 
for the manufacturers to sell EVs since the 
introduction of the new CAFE regulations 
which will see them fined for selling higher 
emitting cars.  

Whilst consumer interest is there, and the 
product is starting to flow through into the 
UK market, sales aren’t yet matching that 
interest. However, as barriers to adoption 
reduce, price and infrastructure namely, we 
can expect sales to start meeting demand. 

Omni-channel
There is currently a mismatch between 
where consumers are spending their time – 
c.70% of which is online, vs. where retailers 
are spending on costs – c.85% of which is 
offline. Consumers are ready for a digital 
transition, although most people value 
human interaction of some kind during the 
car buying process. There is no getting 
away from the important offline elements 
of the journey, and so retailers will remain 
crucial for the car buying process. There 
needs to be a seamless omni-channel 
experience for consumers so they can 
choose the journey that is right for them –  
be it online or offline, or any combination  
of the two. We aim to create an experience 
that’s flexible enough and 'blended' enough 
between digital and physical to cater to 
everybody’s needs.

19

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORT 
 
OUR STRATEGY

We define our strategy with reference  
to three growth horizons.

Our purpose
To improve car buying in the UK, 
whilst also evolving the wider 
automotive ecosystem.

Our mission
To lead the future of the UK’s digital 
automotive marketplace and become 
the UK’s most admired digital business.

GROWTH HORIZONS

FOCUS AREAS

  Core

The largest and most engaged consumer audience underpins 
our network effect marketplace model. We continue to invest  
in the onsite experience and the tools available to consumers  
to help them make the most informed decisions.

It is vitally important we maintain our leadership position across 
different stock profiles, including: age, price, make, model and 
region, across both new and used vehicles. All our stock is 
underpinned by our extensive vehicle taxonomy.

  Adjacent

Our proposition gives franchise retailers the ability to advertise 
physical new cars on Auto Trader; this informs consumers which 
new cars are immediately available to buy, and includes their 
associated discount.

A consistent pain point for retailers is how they currently source 
vehicles outside of consumer part-exchanges. Disposing of  
and moving vehicles in a cost effective manner can also be 
challenging, with many retailers wedded to one supplier.

  Future

Our research suggests there is a growing desire to complete 
more aspects of the car buying journey online. We continue  
to look at the various component parts which might make up 
that transaction journey and how we might offer those on  
Auto Trader, extending the time consumers currently spend 
online shopping for new and used vehicles.

1    Maintain the best consumer experience  

for buying and selling vehicles

2    Continually innovate to create value  

for our customers

3    Improve vehicle stock choice, volumes  

and accuracy

4   Become to new cars what we are in used

5    Develop a more efficient way to source, 

dispose and move vehicles

6    Extend our product offering further  
down the buying funnel, towards  
online transactions

All supported by our values-led culture and our underlying  
focus on sustainability, risk management & governance.

20

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 20202020 PROGRESS

HOW WE MEASURE PROGRESS

ASSOCIATED RISKS

We expanded the number of price indicator 
categories, and now present the consumer with  
our market valuation giving further transparency to 
consumers over advertised prices. We also now order 
vehicles in search using a relevance algorithm which 
makes it easier for the consumer to find their next car. 

•   Number of listings on site
•   Retailer forecourts
•   Share of minutes
•   Cross platform visits
•   Full page advert views
•  Basic EPS
•  Cash generated from operations

We launched two new retailer products, Vehicle 
Check and Text Chat, which have seen high levels  
of engagement. The acquisition of KeeResources 
allows us the opportunity to further develop our 
vehicle taxonomy to improve accuracy. 

On average there were over 31,000 physical new cars 
advertised on our platform during the year. Those 
listings generated 50 million advert views for our 
customers. By the end of the year we had over 1,000 
dealers paying to advertise new cars on our platform 
after converting our trial period. 

•  New car listings
•  New car retailer forecourts 
•  JV income
•  Basic EPS
•  Cash generated from operations

•  COVID-19  
•  Economy, market &  

business environment

•    Brand
•    Increased competition
•    Failure to innovate: disruptive 
technologies and changing 
consumer behaviours

•    IT systems and cyber securities
•    Reliance on third parties

•  COVID-19  
•  Economy, market &  

business environment

•  Brand
•  Increased competition
•   Failure to innovate: disruptive 
technologies and changing 
consumer behaviours
•  Reliance on third parties

Dealer Auction completed a re-platforming of its 
systems and now runs entirely on Auto Trader’s 
infrastructure. This move will enable Dealer Auction 
to fully utilise the data that Auto Trader generates. 

We now show consumers vehicle checks on retailer 
full page advert views, giving the consumers more 
trust in the car that they are buying.

•  Revenue
•  Operating profit
•  Operating profit margin
•   Average Revenue per  

Retailer (‘ARPR’)
•  Retailer forecourts
•  Basic EPS
•  Cash generated from operations

•   Brand
•   Increased competition
•  Failure to innovate: disruptive 
technologies and changing 
consumer behaviours
•   Reliance on third parties

Making a difference P40   

How we manage risk P52   

Governance P60   

21

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTOUR STRATEGY IN ACTION

  Core

Our core marketplace continues to offer  
a strong runway for growth, underpinned 
by continuous improvement of the car 
buying experience.

1   

Maintain the best consumer experience for buying  
and selling vehicles

WHAT WE HAVE DONE

OPPORTUNITIES

Price Indicator
Price Indicator flags 
provide car buyers with a 
visual indicator showing 
how competitively cars 
are priced in the market. 
We have expanded the 
number of categories 
and grown our marketing 
valuation to consumers 
on each advert, creating 
more trust in the price of 
the car they are buying.

Reviews 
We are the number one 
dealer review site in the  
UK with over 927,000 
reviews across 8,700 
retailers. This provides 
retailers the opportunity to 
differentiate themselves 
on the marketplace and 
builds consumer trust.

Sort order 
We have moved away 
from a low-to-high price 
search to a relevance-
based sort order. We use 
an algorithm to promote 
the most relevant and 
highest quality adverts 
to consumers, making it 
easier for them to find 
their next car.

Private advertising 
We have extended our 
C2C product offering. 
We have created new 
products allowing 
private sellers to gain 
prominence in search 
and advertise their  
car for longer. 

Electric 
Electric vehicles are 
becoming more desirable 
and traditional fuel types 
are becoming relatively 
more expensive as 
regulation changes. We 
have the opportunity to 
provide clear information 
to consumers, such as 
total cost of ownership 
data, to help them in their 
purchasing decision.

79% 

Share of minutes as 
measured by Comscore

927k 

Reviews across 8,700 
retailers at the end  
of March 2020

22

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 20202   

Continually innovate to create value for our customers

76% 

Of independent dealers  
using Vehicle Check at  
the end of March 2020

WHAT WE HAVE DONE

Vehicle Check
We launched a vehicle check 
product which allows retailers to 
check the provenance of vehicles 
they might be looking to source.

Text Chat
Text Chat gives buyers the ability 
to text retailers directly from 
adverts, connecting dealers 
with buyers anytime, anywhere.

OPPORTUNITIES

Retail Check & Retail Accelerator
Increase penetration of Retail 
Check, helping retailers make 
the most of our valuations to 
stay on top of market changes.

AT Analytics
AT Analytics will help retailers 
measure, track and improve advert 
performance along with providing 
an understanding of the market.

3

Improve vehicle stock choice,  
volumes and accuracy

WHAT WE HAVE DONE

Kee taxonomy data
We have acquired 
KeeResources who own the 
unique vehicle taxonomy  
data which underpins much  
of the Auto Trader platform.

Bargain package 
We launched a new product 
offering that makes it more 
attractive for dealers who 
sell cars under £1,500 on 
Auto Trader. 

OPPORTUNITIES

Home delivery
Improve stock choice for 
consumers by allowing 
retailers who can offer 
national home delivery to 
appear within their local 
search listings.

Vehicle data
Continue to build on our 
vehicle data set to enhance 
the quality of listings, to 
provide the most accurate 
valuations and commercialise 
this data set.

4.7m 

Total number of unique vehicles 
seen on Auto Trader in 2020

23

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTOUR STRATEGY IN ACTION CONTINUED

  Adjacent

Identification of adjacent 
opportunities in new car sales  
and the way in which our 
customers source vehicles.

4   

Become to new cars what we are in used 

WHAT WE HAVE DONE 

Our new car proposition gives 
franchise retailers the ability to 
advertise new cars on Auto Trader. 
These physical new cars are 
immediately available and often 
offered at a discount, making 
them attractive for consumers.

Consumers have the option to 
compare both new and used cars 
within the same search results.

OPPORTUNITIES 

Allow consumers to perform 
monthly price searches for new 
cars like they can in used by 
adding monthly finance quotes.

71%

Of car buyers 
wanted to compare 
new and used cars in 
the same place

8.8m

Unique users viewing  
a new car in 2020

autotrader.co.uk/new-cars   

24

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 20205   

Develop a more efficient way to source,  
dispose and move vehicles

WHAT WE HAVE DONE

OPPORTUNITIES

Dealer Auction re-platform
Dealer Auction is a joint 
venture between Cox 
Automotive and Auto Trader. 
By working together, we can 
combine our expertise to 
create the largest and most 
intuitive trade digital auction 
marketplace.

This joint venture provides 
vendors with a huge buyer 
base, whilst empowering 
buyers with data-driven 
prioritisation of the stock 
that best suits them. All 
for significantly less than 
the fees they pay at 
physical auctions.

MTD
Our Motor Trade Delivery 
platform connects retailers 
wanting to move a vehicle 
with logistics companies 
who can provide that 
service. Retailers always 
get the best possible price 
for the vehicle movement, 
while logistics companies 
save time and money by 
getting access to greater 
volumes of work and only 
taking work that is 
convenient for them  
and at the right price.

Guaranteed price 
We are developing a way  
for consumers to obtain a 
guaranteed price for their 
vehicle through Auto Trader. 
Our objectives are to 
provide a hassle free 
disposal service for 
consumers while providing 
retailers with a more 
efficient way of sourcing 
their stock.

c.110k 

Vehicles transacted via  
Dealer Auction in 2020

c.120k

MTD vehicle moves  
in 2020 

25

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTOUR STRATEGY IN ACTION CONTINUED

  Future

The evolution of both our 
products and consumer 
experience aims to keep 
consumers online for longer 
through their buying journey.

FUTURE OPPORTUNITIES

There’s no doubt that the future is going to be increasingly digitised. While the options available to a consumer 
as they move through the car buying process will remain largely unchanged, how they interact with retailers 
and the technology through which they engage will evolve. As more of the car buying journey takes place 
online, there is more opportunity for retailers to increase their efficiency and reduce their cost base.

Today
Predominantly offline, consumers find buying a car difficult, frustrating and time consuming.

ONLINE

OFFLINE

Consumer
interest in a
new vehicle 

ONLINE

OFFLINE

How do I find
my next car? 

 • Used cars

• New cars

How do I
dispose of my
old car?  

• Part-exchange 

• Private sale

• Car buying 
  service

How do I pay
for it?  

• Finance 

• Cash 

• Lease

How do I
insure and
maintain it?  

How do I get
my hands on it?  

•   Home delivery 

•   Gap insurance 

•   Tyre insurance  

•   Dealership

pick up 

• Motor 

insurance

Tomorrow
Car retailing will be faster, with more end-to-end online transactions.

26

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 20206   

Extend our product offering further down the 
buying funnel, towards online transactions

WHAT WE HAVE DONE

Vehicle Check
We now show consumers vehicle checks on retailer full page 
advert views, giving the consumers more trust in the car  
they are buying.

Guaranteed trade in 
One of the ways we are 
helping consumers is by 
developing a part-exchange 
proposition. By moving the 
process online, we are looking 
to make the process more 
convenient, and eliminating 
the need to haggle with 
retailers, which we know  
is a key pain point. 

OPPORTUNITIES

Finance 
The industry remains behind 
the digital curve when it 
comes to the finance options 
available to car buyers.

All available finance options 
along with transparent pricing 
need to be clear so that car 
buyers can choose the best 
way to pay for a car, complete 
all the paperwork and finalise 
the deal from the comfort of 
their home. This will make the 
entire transaction more 
efficient for both customers 
and retailers across the UK.

27

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTHOW WE ENGAGE WITH OUR STAKEHOLDERS

Section 172(1) statement
Directors are required to act in the way they consider,  
in good faith, would most likely promote the success  
of the company for the benefit of its members as a 
whole, whilst also having regard to the factors listed  
in Section 172 of the Companies Act 2006.

Consumers
Their needs 
•  Ease of buying or selling a vehicle
•   Choice of vehicle, i.e. new or used,  

body type or fuel type

•  Clear and accurate information
•   Transparency about the vehicle,  

about the seller and about finance

Customers  
(retailers, manufacturers and other customers)

Their needs 
•   Making the car selling process more efficient
•   Increasing exposure to consumers  
and receiving high quality leads

•  Receiving value for money from Auto Trader
•  Sourcing vehicles

Employees 
Their needs 
•  Diversity and inclusion
•  Training and career development
•  Reward and benefits
•   Working conditions, environment  

and wellbeing

How we engage
•   We speak to consumers for our  
biennial Car Buyers Report, and 
biannual Market Reports to gauge 
views on the car market

•   Consumer onsite survey which provides 

How we engage
•   Annual retailer research aimed at 

evaluating value

•   Regular thought leadership, insight-driven 
reports, such as the biennial Car Buyers 
Report, and the biannual Market Reports 

How we engage
•   New Board Engagement Guild to engage 

directly with the Board

•   Annual employee conference, regular 
employee CEO breakfasts, business 
updates and newsletters

•   Annual benefits roadshow, salary 

constant feedback 

•   Hosting industry insight events, dealer 

workshops and share scheme pulse survey

•   Consumer user testing of new products, 

masterclasses, webinars and conferences

services and brand designs on our website

•   Workshops with people who are 

•   Sales team "on the ground"
•   Voice of the Customer emails circulated 

neurodiverse and potentially vulnerable 
consumers, which feeds into our 
consumer facing products (including 
how we display finance)

•   Complaints and customer security 

teams operate 7 days a week

•   We measure consumer brand sentiment 

and engagement scores 

•   Consumer research is provided to  

the Board

How this engagement influenced Board 
discussions and decision-making
As discussed with the Board, a number  
of the changes we have made to our 
products are in response to consumer 
needs. In making their decisions, the 
Board pays regard to the need to balance 
consumer needs with customer and 
commercial outcomes. Some examples  
of the product changes include:

•   Vehicle checks which give consumers  

more trust in the car that they are buying

•   Given more detailed price indicator 

flags and Auto Trader market valuation 
on each advert which creates more 
trust in the price of the car consumers 
are buying

•   Redesigned full page advert to give  

more information about the seller and 
about finance options 

to the Board

•   Business partnering by OLT and other 

senior management

•   Visits by Board Directors to customer sites
•   Customer updates provided to the Board

How this engagement influenced Board 
discussions and decision-making
Following Board decisions, we launched  
a number of products which were aimed  
at meeting the needs of customers:
•   Vehicle Check: we launched a vehicle 

check product which allows retailers to 
check the provenance of vehicles they 
might be looking to source 

•   Text Chat: this gives buyers the ability  
to text retailers directly from adverts, 
connecting dealers with buyers  
anytime, anywhere

Our response to COVID-19 was informed  
by our engagement with customers.  
We decided to extend credit terms for  
our March 2020 advertising, and announced  
a period of free advertising for April and May 
2020, and a further 25% discount in June 2020. 
This decision was made in order to support our 
retailer customers in a time when they were 
unable to trade, and was for the long-term 
benefit of the industry.

•  Save as you earn share schemes
•   D&I guilds with networks for BAME, Women, 
LGBT+, Neurodiversity and Disability with 
OLT sponsors. Including specific OLT 
reverse mentoring by BAME employees 

•   Employee experience survey
•   Health and safety assessments
•   Wellbeing forums
•   Whistleblowing service

How this engagement influenced Board 
discussions and decision-making
The Board focused its annual strategy 
offsite on people, culture and values. This 
included discussions on the evolution of our 
culture over time and how this may need to 
adapt in the future as the business enters 
new areas of opportunity. It also included 
specific initiatives including the introduction 
of more family friendly policies and flexible 
working arrangements, considerations of 
our working environment and initiatives to 
improve the diversity of the organisation. 

The Board receives a regular Cultural 
Scorecard, designed to allow monitoring  
of various cultural indicators such as staff 
retention, diversity, investment in training, 
absences, employee engagement and 
customer feedback. The Board receives 
and discusses this on a regular basis 
during Board meetings.

28

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020As a marketplace, we have a diverse set of stakeholders and need 
to balance their needs and outcomes, for example, balancing 
those of our consumers (users of the website) with those of our 
customers (retailers, manufacturers and other customers). We 
acknowledge that not every decision we make will necessarily 
result in a positive outcome for all of our stakeholders. 

By understanding our stakeholders, and by considering their 
diverse needs, we factor into boardroom discussions the 
potential impact of our decisions on each stakeholder group.

The table below sets out how we engage with our key 
stakeholders. Not all information is reported directly to the  
Board and not all engagement takes place directly with the 
Board. However, the output of this engagement informs 
business-level decisions, with an overview of developments  
and relevant feedback being reported to the Board and/or  
a Board Committee.

Partners & suppliers
Their needs 
•  Working collaboratively on innovations
•   Increasing revenue from shared 

opportunities

•  Fair trading and terms and conditions

How we engage
•   Regular engagement with suppliers  
and partners, including through our 
Strategic Partnerships Director and  
other OLT members 

•   Supplier/procurement processes  

engage at the time of appointment  
and during the relationship

•  Regular monitoring and reviews of 
financial and operating resilience
•   Reporting on payment of suppliers
•  Application of our Ethical Procurement 
Policy which helps us to take a holistic 
view based on cultural alignment when 
deciding which suppliers and partners  
we should work with

How this engagement influenced Board 
discussions and decision-making
The Board reviews and approves material 
contracts with suppliers and partners, joint 
ventures and acquisitions.

In reaching its final approval decisions for 
material contracts and the acquisition of 
KeeResources which we made during the 
year, the Board has regard to a number of 
factors including: the business case and 
financial returns; the impact on our suppliers 
and customers; risk management; and the 
long-term reputation of the Company. 

The community  
& the environment 
Their needs 
•   Energy usage and carbon emissions 
•   The move to electric vehicles 
•   Giving back to the community
•   Environmental, social and governance  

(‘ESG’) factors

How we engage
•   Sustainability Guild
•   Engagement with Office of Low Emission 

Vehicles (‘OLEV’), Carbon Literacy 
Training and Participation in Carbon 
Disclosure Project (‘CDP’)
•   ‘Make a Difference’ strategy
•   Volunteering days with local charities
•   Supporting organisations such as 

Manchester Digital, and the Automotive 
30% club, and involvement with local 
schools and colleges though STEM 
ambassadors

•  Consumer research and user testing to 
understand what information is most 
helpful when buying an electric vehicle

How this engagement influenced Board 
discussions and decision-making 
The Board debated our focus on ESG and 
agreed on a more formal strategy and 
governance framework, to include more 
metrics including Scope 3 GHGs emissions 
reporting. We are also evolving our product 
offering to help consumers when they are 
considering purchasing an electric vehicle.

The Board received a presentation in respect 
of the Company’s charity and community 
activities. The Board decided to amend its 
Schedule of Matters Reserved for the Board 
to delegate authority to management, 
through the Make a Difference Guild, to make 
charitable donations without further Board 
approval (previously, any donations over 
£5,000 had to be approved by the Board). 

Investors
Their needs 
•  A balanced and fair representation of 
financial results and future prospects

•  High governance standards
•  Reasonable remuneration practices
•  Share price and return

How we engage
•   Comprehensive investor relations 

programme including formal presentations 
to investors and analysts on the half-year 
and full-year results; formal investor 
roadshows in the UK and overseas; and  
an ongoing programme of attendance  
at conferences, one-to-one meetings 
and group meetings with institutional 
investors, fund managers and analysts
•   Meetings which relate to governance are 
attended by the Chairman or another  
Non-Executive Director

•   Private shareholders encouraged to 

communicate with the Board through  
ir@autotrader.co.uk

•   Regular review of feedback from analysts 

and investors from results roadshows

•   Annual Report and Annual General Meeting
•   Corporate website and market 

announcements

•   Share relevant industry related reports  

and Retail Price Index data with analysts 

•   Engagement with proxy advisors and 

other agencies

•  Active consultation on remuneration 

framework and policies

How this engagement influenced Board 
discussions and decision-making
The Remuneration Committee consulted 
with major investors and corporate 
governance advisory agencies before 
making the changes to the implementation 
of remuneration policy for FY21 to reflect the 
challenges posed by COVID-19.

The Board reviews the Group’s capital 
allocation on an annual basis to ensure it 
remains appropriate. The policy in place at  
the start of FY20 was to return around one 
third of net income to shareholders in the 
form of dividends, and use any surplus cash 
to continue our share buyback programme  
and to steadily reduce gross indebtedness. 
However, following the outbreak of the 
COVID-19 pandemic, the Board has suspended 
share buybacks, and is not recommending  
a final dividend for the year. In making this 
decision, the Board considered this to be in  
the long-term interest of shareholders.

29

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTKEY PERFORMANCE INDICATORS

We measure our performance  
through a defined set of financial  
and operational KPIs.

FINANCIAL

Revenue  
£m 

Average Revenue Per Retailer (‘ARPR’)  
£ per month 

Operating profit  
£m 

£368.9m 
+4%

£1,949
+6%

£258.9m
+6%

2020

2019

2018

Relevant focus areas
2    3    4    6  

Definition

£368.9m

£355.1m

£330.1m

2020

2019

2018

£1,949

£1,844

£1,695

2020

Margin 70%

2019

Margin 69%

2018

Margin 67%

£258.9m

£243.7m

£221.3m

Relevant focus areas
2    3    4    6  

Definition

Relevant focus areas
2    3    4    5    6

Definition

The Group generates revenue from  
three different streams: Trade, Consumer 
Services and Manufacturer and Agency. 
Trade is broken down into three categories: 
Retailer, Home Trader and Other, with 
Consumer Services similarly split into 
Private and Motoring Services.

Average Revenue Per Retailer (‘ARPR’)  
is calculated by taking the average 
monthly revenue generated from retailer 
customers and dividing by the average 
monthly number of retailer forecourts 
who subscribe to an Auto Trader 
advertising package.

Operating profit is as reported in the 
Consolidated income statement on  
page 100. This is defined as revenue less 
administrative expenses, plus share of 
profit from joint ventures. Operating 
profit margin is Operating profit as a 
percentage of revenue. 

Progress

Progress

Progress

Revenue increased 4% year-on-year,  
with the main driver of growth being 
Retailer revenue, supported by growth in 
Consumer Services through both Private 
and Motoring Services. This was slightly 
offset by a decrease in Manufacturer 
and Agency & Home Trader. There was  
a £2.4m incremental contribution from 
KeeResources following the acquisition 
on 1 October 2019.

Growth in the year came from price and 
product. Growth in the product lever 
resulted from: increase in customers 
paying for the new Vehicle Check product; 
further upsell to our higher-level packages; 
monetisation of our New Car product; and 
growth in the volume of customers paying 
for one of our data products. These 
increases were partially offset by a 
decline in stock and a reduction in revenue 
from products transferred to our joint 
venture in January 2019. 

Operating profit increased by 6% 
reflecting top line revenue growth of  
4% and well managed costs. Operating 
profit also benefitted year-on-year from 
three quarters of profit, contributed 
through our joint venture, Dealer Auction. 
Additionally both revenue and costs were 
impacted through our recent acquisition 
of KeeResources for the second half of 
the year. Operating profit margin saw 
improvement, growing by a further one 
percentage point to 70%.

Relevant risks

Relevant risks

Relevant risks

•  COVID-19 
•  Economy, market & business environment
•  Brand
•  Increased competition
•   Failure to innovate: disruptive technologies 

•  COVID-19
•   Economy, market & business environment
•  Brand
•  Increased competition
•   Failure to innovate: disruptive technologies 

•  COVID-19 
•  Economy, market & business environment
•  Brand
•  Increased competition
•   Failure to innovate: disruptive technologies 

and changing consumer behaviours

and changing consumer behaviours

and changing consumer behaviours

•  IT systems and cyber securities
•  Reliance on third parties

•  IT systems and cyber securities
•  Reliance on third parties

•  IT systems and cyber securities
•  Employee retention
•  Reliance on third parties

Linked to remuneration?

Linked to remuneration?

Linked to remuneration?

Yes

30

No

Yes

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020FINANCIAL

Basic EPS  
pence per share 

22.19p
+6%

2020

2019

2018

Relevant focus areas
2    3    4    5    6

Definition

Cash generated from operations  
£m 

£265.5m 
3%

22.19p

21.00p

17.74p

2020

2019

2018

£265.5m

£258.5m

£228.4m

Relevant focus areas
2    3    4    6

Definition

Cash generated from operations is as 
reported in the Consolidated statement 
of cash flows on page 104. This is defined 
as cash generated from operating 
activities, before corporation tax  
paid. This is considered to be a more 
meaningful measure of performance than 
the statutory measure of cash generated 
from operating activities, which can be 
distorted by changes in funding structure.

Basic earnings per share is defined as 
profit for the year attributable to equity 
holders of the parent divided by the 
weighted average number of shares  
in issue during the year. 

Progress

Progress

Basic EPS growth was 6%, demonstrating 
the Group’s high operational gearing. 
Much of the growth is from an increase in 
net income, with Basic EPS also supported 
by a reduction in the weighted average 
number of shares in issue during the year 
as a consequence of our share buyback 
programme.

Cash generated from operations 
increased by 3% to £265.5m in the year. 
This represented a high proportion of 
profit converted into cash, which was 
largely returned to shareholders through 
dividends and share buybacks.

Relevant risks

Relevant risks

•  COVID-19 
•  Economy, market & business environment
•  Brand
•   Increased competition
•   Failure to innovate: disruptive technologies 

•  COVID-19
•   Economy, market & business environment
•  Brand
•  Increased competition
•   Failure to innovate: disruptive technologies 

and changing consumer behaviours

and changing consumer behaviours

•  IT systems and cyber securities
•  Employee retention
•  Reliance on third parties

•  IT systems and cyber securities
•  Employee retention
•  Reliance on third parties

Linked to remuneration?

Linked to remuneration?

No

No

Directors’ remuneration report P77   

OUR GROWTH HORIZONS  
AND RELEVANT FOCUS AREAS

  Core

1     Maintain the best consumer experience  

for buying and selling vehicles

2     Continually innovate to create value  

for our customers

3     Improve vehicle stock choice, volumes 

and accuracy

  Adjacent

4      Become to new cars what we are in used

5     Develop a more efficient way to source, 

dispose and move vehicles

  Future

6       Extend our product offering further 
down the buying funnel, towards 
online transactions

31

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTKEY PERFORMANCE INDICATORS CONTINUED

Directors’ remuneration report P77   

OUR GROWTH HORIZONS  
AND RELEVANT FOCUS AREAS

OPERATIONAL

  Core

1     Maintain the best consumer experience  

for buying and selling vehicles

2     Continually innovate to create value  

for our customers

3     Improve vehicle stock choice, volumes 

and accuracy

  Adjacent

4      Become to new cars what we are in used

5     Develop a more efficient way to source, 

dispose and move vehicles

  Future

6       Extend our product offering further 
down the buying funnel, towards 
online transactions

32

Cross platform visits  
Monthly average visits spent across  
all platforms (millions) 

Advert views  
Average number per month (millions) 

50.8m
+3%

2020

2019

2018

Relevant focus areas
1    6   

Definition

Monthly average visits made across  
all our platforms, as measured by  
Google Analytics.

234.8m 
-2%

50.8m

49.1m

48.7m

2020

2019

2018

234.8m

238.8m

245.8m

Relevant focus areas
1    4    6  

Definition

When a consumer conducts a search on 
Auto Trader, they are presented with a list 
of search results meeting their search 
criteria. The consumer can then click into 
an advert to see the detailed specification 
of the vehicle, images, videos and how to 
contact the dealer. This click-through 
classifies as an advert view.

Progress

Progress

Cross platform visits increased 3% 
year-on-year which is an improvement 
over prior years which have largely 
remained consistent. We continue the 
measure with Comscore for comparison 
to competitors where we retained our 
55% share of visits and increased our 
share of minutes to over 75% across 
automotive classified sites.

2020 advert views have declined by 2%  
to 235 million adverts a month following 
changes we made to the car buying 
experience. This remains a considerable 
volume of engagement for our 
customers’ adverts.

Relevant risks

Relevant risks

•  COVID-19
•   Economy, market & business environment
•   Brand
•   Increased competition
•   Failure to innovate: disruptive technologies 

•  COVID-19 
•  Economy, market & business environment
•  Brand
•  Increased competition
•   Failure to innovate: disruptive technologies 

and changing consumer behaviours

and changing consumer behaviours

•   IT systems and cyber securities
•   Reliance on third parties

•  IT systems and cyber securities
•  Reliance on third parties

Linked to remuneration?

Linked to remuneration?

No

No

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020OPERATIONAL

Number of retailer forecourts  
Average number per month 

Number of full-time equivalent  
employees (‘FTEs’)  
Average number (including contractors)

853 
+6%

13,345

13,240

13,213

2020

2019

2018

13,345
+1%

2020

2019

2018

Relevant focus areas
2    3    4    6

Definition

The average number of retailer forecourts 
per month that subscribe to an Auto 
Trader advertising package over the 
financial year.

Live car stock 
Average number per month  

478,000 
+4%

853

804

824

2020

2019

2018

478,000

461,000

453,000

Relevant focus areas
1    2    4    5    6

Definition

Relevant focus areas
3    4    5

Definition

Full-time equivalent employees are 
measured on the basis of the number  
of hours worked by full-time employees, 
with part-time employees included  
on a pro-rata basis. Number of FTEs 
(which includes contractors) is reported 
internally each calendar month, with the 
full-year number being generated from 
an average of those 12 time periods.

The average number of physical cars 
(either new or used) that are advertised on 
autotrader.co.uk per month. Live stock is 
an important component of our network 
effect business model. We charge our 
retailer customers on a cost per advertised 
slot basis for their advertising package, 
meaning the stock on our website is closely 
correlated to our Retailer revenue.

Progress

Progress

Progress

The average number of retailer forecourts 
in the year has increased by 1%. Much of the 
growth came from small customers with 
lower priced cars which have subsequently 
migrated from Home Trader.

FTEs have increased by 6% year-on-year. 
The acquisition of KeeResources resulted 
in an additional 64 people being employed 
by the Group. As the acquisition occurred 
on 1 October, this increase has resulted in 
an additional 32 FTEs being counted in 
this year’s average. 

There were also increases across  
the organisation to support product 
development and supporting services.

Live car stock on site increased by  
4%. Growth came from new cars,  
which averaged over 31,000 in the year 
(2019: 12,000). Growth also came from  
our Private advertising stock through a 
new package where stock is on site for 
longer. Underlying used car stock was 
marginally down 1% in the year, which is 
mainly from a decline in stock from our 
franchise customers.

Relevant risks

Relevant risks

Relevant risks

•  COVID-19 
•  Economy, market & business environment
•  Brand
•  Increased competition
•   Failure to innovate: disruptive technologies 

and changing consumer behaviours

•  IT systems and cyber securities
•  Reliance on third parties

•  COVID-19 
•  Economy, market & business environment
•   Brand
•   Increased competition
•   IT systems and cyber securities
•   Employee retention
•   Reliance on third parties

•  COVID-19
•   Economy, market & business environment
•   Brand
•   Increased competition
•   Failure to innovate: disruptive technologies 

and changing consumer behaviours

•   IT systems and cyber securities
•   Reliance on third parties

Linked to remuneration?

Linked to remuneration?

Linked to remuneration?

No

No

Yes

33

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTOPERATIONAL REVIEW

CATHERINE FAIERS
CHIEF OPERATING OFFICER

We have made further progress in 
new cars, launching a stock-based 
product allowing retailers to upload 
physically available new cars at 
current retail prices.

70%

of consumers would use 
Auto Trader to help them 
buy a brand-new car

84%

of consumers would use 
Auto Trader to help them 
buy a used car

706,000

sessions since the launch  
of Text Chat 

34

Introduction
The business has had a good year, despite 
the challenges that both the withdrawal 
from the EU and the industry-specific 
legislative changes have posed. We  
have continued to invest in both our 
products and services, and our consumer 
experience, ensuring that we’re continually 
adding value to our consumers, retailers 
and manufacturers. 

Largest automotive marketplace
Auto Trader continues to be the primary 
place where consumers go to buy and sell 
cars and we have more listings than any 
other classified site, which when combined 
with our significant audience means we  
are by some way the UK’s largest and most 
engaged digital automotive marketplace.

Audience performance has been strong 
over the year, with cross platform visits up 
3%, at an average of 50.8 million per month 
(2019: 49.1 million). Our competitive position 
has strengthened with over 75% of all 
minutes spent on automotive marketplaces 
now spent on Auto Trader (2019: 73%).  

This is in part due to the strong organic 
audience that we enjoy, with 91% of our 
traffic coming either direct or through 
organic search. 

This increase in audience in turn boosted 
the volume of searches consumers 
conducted on Auto Trader; we now see  
an average volume of 145m searches per 
month looking for a new or used car (2019: 
139m). However, the number of full page 
advert views decreased slightly in the year 
by 2% to an average of 234.8m per month 
(2019: 238.8m).

The level of live stock on our site increased 
by 4% in the year, as the average number of 
cars on our marketplace rose to 478,000 
(2019: 461,000). The growth was driven by 
our recently launched New Car product, 
offset by a slight decline in used car 
volumes, which were impacted by supply 
side constraints. The average number of 
retailer forecourts using our marketplace 
increased slightly to 13,345 (2019: 13,240). 

During the year we continued to invest in 
marketing to keep our brand front of mind 
with consumers by promoting our products 
and services. We launched a large-scale 
advertising campaign in June to promote 
our new car offering which boosted our 
prompted brand awareness scores. For 
new and used cars our score has remained 
high at 70% and 84% respectively – meaning 
we are typically the first place consumers 
turn to when looking for their next car.

Enhancing the car buying experience 
Independent brand tracking data revealed 
that 58% of consumers thought of Auto Trader 
as the most trusted site to buy their next car. 
In order that we maintain this trust, we strive 
to make the industry more transparent and 
efficient. Part of the way we do this is by 
continuing to develop our onsite consumer 
experience. We moved away from a 
low-to-high price search listing order to  
a relevance-based sort order. We use an 
algorithm to promote the most relevant  
and highest quality adverts to consumers, 
making it easier for them to find their next car.

Trust and confidence are critical to car 
buyers, so this year we launched a 
provenance vehicle check tool, in partnership 
with Experian, which gives consumers a free 
and comprehensive assessment of the 
vehicle they are interested in. We also now 
have almost 1 million reviews of dealers on  
our marketplace. Perhaps most significantly, 
we updated our price indicators with the 
addition of ‘fair’ and ‘higher’ price flags and 
put an Auto Trader valuation on each full 
page advert, helping to give consumers 
confidence in the price of the car.

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020 
Following year end we removed standard 
format display advertising from search, 
making retailer adverts larger. This change 
was made despite standard format display 
advertising contributing £4.9m to revenue in 
2020. We also altered search on mobile 
devices, increasing the size of each advert by 
40% with imagery being 90% larger than before.

Penetration of our Advanced and 
Premium advertising packages continues 
to increase with stock penetration now  
at 23% (2019: 19%). These higher yielding 
packages allow retailers to pay for 
greater prominence on our marketplace, 
driving a higher volume of advert views, 
enabling those cars to sell faster. 

Dealer Auction, our joint venture with Cox 
Automotive, completed the re-platforming 
and integration of the three component 
businesses in early 2020, moving on to Auto 
Trader’s platform setting the business up 
to leverage the scale of both Auto Trader 
and Cox Automotive. This move will enable 
Dealer Auction to fully utilise the data that 
Auto Trader generates.

In October 2019, we acquired KeeResources, 
a trusted provider of software, data, and 
digital solutions to the automotive industry, 
including a detailed vehicle dataset for 
new and used cars which Auto Trader uses 
to power its platform. KeeResources has 
been an integral supplier to Auto Trader, as 
its unique vehicle data underpins much of 
our core platform. It also provides data and 
services to fleet providers, a growing area 
of focus for us in the overall ecosystem. 
Strategically we believe it is important  
to own such a valuable data source.

Investing in our infrastructure 
We have made further changes to our 
technology infrastructure to ensure our 
systems and software can effectively 
support our product development, as well  
as our core platform. A fundamental change 
in the year was the decision to start moving 
our data centres over to the public cloud so 
we could take advantage of the benefits 
provided by cloud platforms, including: 
enhanced security; improved product 
performance; a quicker product release 
platform; and cost optimisations. As a result 
of moving more of our applications over to 
the cloud, including the main website, we 
made over 36,000 software releases – over 
double the number of the previous year. 

Catherine Faiers
Chief Operating Officer
25 June 2020

Our 2019 Car Buyers Report revealed that  
71% of consumers surveyed want to be able 
to look at a new or a used car on the same 
platform. Having launched our new car 
proposition last year, we started to 
monetise it in the second half of the year 
and had over 1,000 retailers paying to 
advertise their new cars on our marketplace 
at the end of March 2020. We now have an 
average of over 31,000 physical new cars on 
our site per month. We believe there’s still 
room for growth as we estimate that there 
are an additional 100,000 of these new cars 
that are available but that are not actively 
being advertised anywhere.

Products to improve customer efficiency
At a time when the industry was facing 
unprecedented challenges, we chose to 
launch a powerful new data tool called 
Market Insight. It is designed to help 
retailers identify and adapt to market 
trends as they happen. The tool wasn’t 
scheduled for launch until later in the spring 
of 2020. However, due to the conditions 
facing retailers as a result of the COVID-19 
pandemic, and our belief that market 
intelligence can help retailers better 
navigate these challenges, we made it 
available to all customers ahead of 
schedule. The product is included in all 
retailer customers' advertising packages. 

Traditionally, to assess how market 
conditions may affect their business, retailers 
have had to rely on historical sales data or 
their own intuition, but our new insight tool 
allows a retailer to see vehicle supply and 
consumer demand data in both their local 
market and the national marketplace, 
alongside pricing and predicted speed of 
sale trends. With year-on-year comparison  
of market health (supply versus demand) 
each week and trended over time.

We have seen increased penetration of  
our Managing products during the year, with 
the number of retailers now subscribing to 
either Retail Accelerator (formerly i-Control) 
or Retail Check in 2020 reaching 3,600 
(2019: 3,200) at 31 March 2020. This growth  
has largely been driven by an increase in  
the usage of our entry level product, Retail 
Check, which gives retailers the most 
accurate view of the live retail market to help 
ensure that they buy the right stock at the 
right price and sell it profitably. Subsequently, 
Retail Check was made available to 
independent customers as part of their 
advertising package from 1 April 2020.

ESG IN FOCUS

Investing in our culture to 
ensure we attract and retain  
a diverse workforce

Ensuring Auto Trader is a diverse and 
inclusive employer that contributes 
positively to the communities in which 
we operate is a key strategic priority 
for our business. We celebrate diversity 
in all its forms. Only with a mix of 
different ideas and perspectives can 
we come up with the most exciting new 
ideas and create the best experience 
for our consumers. 

We were therefore pleased to be 
named a Disability Confident Leader in 
July, the highest level of accreditation 
given by the Department for Work and 
Pensions, which runs the scheme. 

86%

of employees would recommend  
Auto Trader as a place to work

Making a difference P40   

Text Chat
Text Chat gives buyers the 
ability to text retailers directly 
from adverts, through their 
text messaging app.

35

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORT 
FINANCIAL REVIEW

JAMIE WARNER
CHIEF FINANCIAL OFFICER

In a tough market, we achieved  
good revenue growth in the year, 
increasing by 4% to £368.9m  
(2019: £355.1m).

OUR REVENUE STREAMS

4%

8%

88%

Revenue

£368.9m 
+4%
(2019: £355.1m)

Operating profit

£258.9m
+6%
(2019: £243.7m)

  Trade

£324.3m
A 6% YoY increase (2019: £304.6m)

  Consumer Services

£28.3m
A 1% YoY increase (2019: £28.0m)

  Manufacturer and Agency

£16.3m

A 28% YoY decrease (2019: £22.5m) 

Cash generated from operations

£265.5m
+3%
(2019: £258.5m)

Cash returned to shareholders

£126.4m
-16%
(2019: £151.1m)

36

Revenue 
Trade revenue, which comprises Retailer, 
Home Trader and Other revenue, increased 
by 6% to £324.3m (2019: £304.6m). Retailer 
revenue grew 7% to £312.1m (2019: £293.0m),  
as a result of an increase both in the average 
number of retailer forecourts, which grew  
by 1% to 13,345 (2019: 13,240), and the Average 
Revenue Per Retailer (‘ARPR’). ARPR increased 
by 6% to £1,949 per month (2019: £1,844). 

ARPR growth of £105 per month can be 
broken down into three levers of growth: 
price, stock and product. 

•    Price: Our price lever contributed £53  
(2019: £50) of total ARPR growth. We 
executed our annual event for the majority 
of customers on 1 April 2019 which included  
a like-for-like price increase. This price 
increase equates to a 2.9% increase on  
the previous year’s ARPR. 

•   Stock: Through the financial year, the retailer 
market experienced challenges relating to 
the supply of stock. A lack of supply in the 
auction markets combined with a lack of 
confidence over trade valuations led to 
lower volumes of inventory being held by 
some of our customers. The number of cars 
advertised on autotrader.co.uk increased 
by 4% to 478,000 (2019: 461,000). However, 
excluding new car, Private and Home Trader 
listings, the stock lever declined by £30  
(2019: decline of £22).

•  Product: Our product lever contributed 
£82 (2019: £121) of total ARPR growth. Our 
annual event involved the introduction  
of two new products which were well 
received by retailers: Vehicle Check and 
Text Chat. In addition, there has been 
growth in our higher yielding Advanced 
and Premium advertising packages as 
retailers continue to recognise the value 
of receiving greater prominence within 
our search listings. At the end of March 
2020, 23% of retailer stock was advertised 
on Advanced or Premium package levels 
(March 2019: 19%). During the second half 
of the year we monetised our new car 
advertising product following a trial 
period, and at the end of March 2020 we 
had over 1,000 paying retailers. There was 
a small headwind to product growth as 
we passed revenue across into our joint 
venture, Dealer Auction, as part of the 
transaction completed in January 2019.

Home Trader declined 19% to £8.3m (2019: 
£10.2m) as we saw some customers move to 
take up subscription advertising packages.  
A reduced number of transactions of older 
vehicles has also had some impact in this area. 

Other revenue increased by £2.5m to £3.9m 
(2019: £1.4m) mainly through the acquisition 
of KeeResources which contributed £2.0m 
to this revenue line. 

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020 
Change

ESG IN FOCUS

2020
£m

312.1

8.3

3.9

324.3

28.3

16.3

368.9

2019
£m

293.0

10.2

1.4

304.6

28.0

22.5

355.1

7%

(19%)

179%

6%

1%

(28%)

4%

Revenue

Retailer

Home Trader

Other

Trade

Consumer Services

Manufacturer and Agency

Total

ARPR LEVERS (£)

86

43

20

121

82

53

50

(22)

(30)

  Price

  Stock

  Product

2018

2019

2020

Consumer Services revenue increased 1% in  
the year to £28.3m (2019: £28.0m). Private 
revenue, generated from individual sellers 
who pay to advertise their vehicle on the 
Group’s platforms, was £20.1m (2019: £20.1m). 
The total volume of private adverts listed 
continues to decrease year-on-year as the 
market remains under structural pressure. 
However, changes to our product offering, 
including the introduction of a new higher 
yielding ‘hold until sold’ package, has allowed 
us to upsell customers effectively. Motoring 
Services revenue increased 4% to £8.2m (2019: 
£7.9m), with strong growth from our partner 
finance offering partially offset by a decline 
in Vehicle Check as a result of the product 
being included in our retailer packages.

Manufacturer and Agency revenue declined 
28% to £16.3m (2019: £22.5m). Market pressures 
driven by Brexit uncertainty coupled with 
regulatory changes resulted in lower 
marketing spend throughout the year.

Administrative expenses
Operating costs continue to be well 
controlled, with administrative expenses 
increasing by 1% to £113.2m (2019: £112.3m).

People costs, which comprise all staff costs 
including third-party contractor costs, 

Costs

People costs

Marketing

Other costs

Depreciation and amortisation

Total administrative expenses

decreased by 1% in the year to £55.8m (2019: 
£56.4m). The average number of full-time 
equivalent employees (‘FTEs’) (including 
contractors) increased by 6% to 853 (2019: 
804) as we invested in our people to support 
the growth of the core business, and as a 
result of the acquisition of KeeResources  
on 1 October 2019, which contributed an 
additional 32 to the total average number. 
Although FTEs increased, this cost was 
offset by a saving in share-based payments, 
including applicable national insurance 
costs, which reduced by 39% to £3.6m (2019: 
£5.9m). Part of this saving resulted from the 
decision made by the Executive Directors to 
forego their bonuses earned in relation to 
FY20 as part of measures to mitigate the 
impact of COVID-19.

Marketing spend remained consistent 
year-on-year at £17.3m (2019: £17.6m). We 
continue to have a market leading audience 
position in terms of both visits and engagement, 
as measured by cross platform minutes, and 
acquire just 9% of our traffic from paid sources. 

Other costs, which include data services, 
property related costs and other overheads, 
increased by 14% to £33.6m (2019: £29.4m).  
The increase comes from our Retail Accelerator 
product and Experian costs associated with 
our new Vehicle Check product. There were also 
higher costs as a result of the Group’s ongoing 
migration to cloud-based services which will 
reduce the need for capital expenditure in 
physical onsite assets over time. Finally, the 
uncertainty caused by the COVID-19 outbreak 
resulted in a £2.1m increase in our expected 
credit loss provision for receivables. 

Depreciation and amortisation significantly 
decreased by 27% to £6.5m (2019: £8.9m)  
with the reduction coming primarily from  
the Group’s self-developed billing system 
assets becoming fully amortised. 

2020
£m

55.8

17.3

33.6

6.5

113.2

2019
£m

56.4

17.6

29.4

8.9

112.3

Change

(1%)

(2%)

14%

(27%)

1%

Investing in IT and security 
infrastructure to ensure our 
systems remain robust

We’re moving our systems from our 
physical data centres to the public cloud 
to take advantage of several benefits. 

This enhances security, by continuously 
improving the performance of our 
products due to the increased visibility 
into their health, which enables us to get 
products and features to market faster. 
All while doing this more safely and 
improving our ability to optimise our 
costs and to be more sustainable. 

19

employees in our dedicated customer 
& platform security teams

How we manage risk P52  

Administrative expenses

£113.2m
+1%
(2019: £112.3m)

37

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORT 
 
FINANCIAL REVIEW CONTINUED

Operating profit
Operating profit grew 6% to £258.9m 
(2019: £243.7m) in the year. Operating profit 
margin increased by one percentage point 
to 70% (2019: 69%).

Our share of the profit generated by Dealer 
Auction, the Group’s joint venture, increased 
to £3.2m (2019: £0.9m). This was the first full 
year of trading for the venture following its 
formation on 1 January 2019.

Profit before taxation
Profit before taxation increased by 4%  
to £251.5m (2019: £242.2m). This increase results 
from the Operating profit performance, 
further increased by a reduction in finance 
costs but offset by the prior year one-off profit 
on disposal of a subsidiary of £8.7m as we 
transferred our Smart Buying business to the 
joint venture, Dealer Auction. 

The Group has a £400m Syndicated 
revolving credit facility which is used  
to manage cash flows. Interest costs  
on the Group’s RCF totalled £6.3m 
(2019: £6.5m). The decrease reflects a 
reduced average drawn level through  
the period. Amortisation of debt costs 
amounted to £0.7m (2019: £2.8m) with the 
prior year impacted by accelerated issue 
costs relating to our previous facility. 
Interest costs relating to leases totalled 
£0.4m (2019: £0.9m).

Taxation
The Group tax charge of £46.4m 
(2019: £44.5m) represents an effective  
tax rate of 18% (2019: 18%). After removing  
the impact of Dealer Auction, which is 
consolidated post-tax, this is in line with  
the average standard UK rate. 

Our total tax contribution is a measure of the 
taxes that we pay on all of our activities, as 
well as the taxes that we collect on behalf  
of tax authorities. In 2020, our total tax 
contribution was £153m. Taxes borne by  

38

2020
£m

2019

£m Change

368.9

355.1

4%

(113.2)

(112.3)

(1%)

the Group totalled £76m and consist of 
corporation tax, employer’s NICs and stamp 
duty. Taxes collected by the Group totalled 
£77m and consist mainly of PAYE deductions, 
employees’ NICs and net VAT collected.

Operating profit

Revenue

Administrative 
expenses

Share of profits 
from joint 
ventures

3.2

0.9

256%

Operating profit

258.9

243.7

6%

Share of profits from joint ventures

£3.2m

(2019: £0.9m)

Basic earnings per share

22.19p

(2019: 21.00p)

Earnings per share
Basic earnings per share rose by 6% to 
22.19 pence (2019: 21.00 pence) based on a 
weighted average number of ordinary shares 
in issue of 924,499,320 (2019: 941,506,424). 
Diluted earnings per share of 22.08 pence 
(2019: 20.94 pence) increased by 5%, based on 
929,247,835 shares (2019: 944,254,998), which 
takes into account the dilutive impact of 
outstanding share awards.

Cash flow and net debt
Cash generated from operations increased 
by 3% to £265.5m (2019: £258.5m) and was 
achieved primarily from Operating profit 
growth coupled with a strong level of cash 
conversion. Corporation tax payments 
totalled £69.8m (2019: £42.2m) with the 
increase due to the change in timing of tax 
paid following a change in HMRC’s payment 
profile. Net cash generated from operating 
activities was £195.7m (2019: £216.3m). 

As at 31 March 2020 the Group had net debt of 
£282.4m (31 March 2019: £321.0m), representing 
a net reduction of £38.6m. Net bank debt, which 
is Net debt before amortised debt fees and 
excluding accrued interest and amounts owed 
under lease arrangements, was £275.4m (2019: 
£307.1m). At the year end, the Group had drawn 
£313.0m of the Syndicated revolving credit 
facility (31 March 2019: £313.0m) and held cash 
and cash equivalents of £37.6m (2019: £5.9m). 

Leverage, defined as the ratio of Net bank debt 
to EBITDA, decreased to 1.0x (2019: 1.2x). Interest 
paid on these financing arrangements was 
£6.4m (2019: £6.6m).

Acquisition of KeeResources
On 1 October 2019, the Group acquired 
KeeResources Limited for consideration, 
net of cash acquired, of £25.3m. The assets 
and liabilities acquired have been 
accounted for at fair value in accordance 
with IFRS 3, with the remaining value of 
£13.9m being allocated to goodwill.

During the six month period post acquisition, 
KeeResources contributed £2.4m of revenue 
and £2.6m of costs (excluding amortisation  
of acquired intangible assets) to the 
consolidated results of the Group.

Capital structure and dividends
During the year, a total of 11.4m shares 
(2019: 20.2m) were repurchased for a total 
consideration of £61.7m (2019: £93.5m) before 
transaction costs of £0.3m (2019: £0.5m).  
A further £64.7m (2019: £57.6m) was paid in 
dividends, giving a total of £126.4m (2019: 
£151.1m) in cash returned to shareholders. 

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020 
The Directors are not recommending a final 
dividend for the year. The total dividend for the 
year is therefore 2.4p (2019: 6.7p), an interim 
dividend which was paid in January 2020. 

The Group’s long-term capital allocation 
policy remains unchanged: continuing to 
invest in the business enabling it to grow whilst 
returning around one third of net income to 
shareholders in the form of dividends. Any 
surplus cash following these activities will  
be used to continue our share buyback 
programme and over time to reduce debt. 

The Group has returned to charging 
customers but will continue to monitor the 
ongoing environment around COVID-19. 
Subject to that monitoring, we are hopeful 
of an early return to our capital allocation 
policy with the declaration of an interim 
dividend in November. 

At the 2019 AGM, the Company’s 
shareholders generally authorised the 
Company to make market purchases of up 
to 92,936,538 of its ordinary shares, subject 
to minimum and maximum price restrictions. 
This authority will expire at the conclusion 
of the 2020 AGM and the Directors intend  
to seek a similar general authority from 
shareholders at the 2020 AGM. The share 
buyback programme will be ongoing, and 
any purchases of its shares made by the 
Company under the programme will be 
effected in accordance with the Company’s 
general authority to repurchase shares, 
Chapter 12 of the UKLA Listing Rules and 
relevant conditions for trading restrictions 
regarding time and volume, disclosure and 
reporting obligations and price conditions.

Post balance sheet events
COVID-19
The COVID-19 outbreak developed rapidly  
in 2020, with a significant number of 
infections across many countries. The 
conditions that existed at the balance sheet 
date were that, a disease was present in a 
number of countries globally. The novel 
Coronavirus that had been present in China 
was spreading rapidly. On 11 March 2020 the 
World Health Organization declared the virus 
a global pandemic. On 16 March 2020 the UK 
Government introduced social distancing 
measures to safeguard the public alongside 
a number of fiscal measures that included 
Government backed loans. 

On 23 March 2020 the Government 
instructed the British public that they must 
remain at home unless for very limited 
purposes (‘lockdown’). These instructions 
resulted in retailers closing their forecourts 
to comply with the new rules with 
immediate effect. The restrictions came 
into force on 24 March 2020 and would last 
indefinitely, with the first review being no 
earlier than 13 April 2020. 

Conditions were present regarding the 
pandemic including the social distancing 
measures at the balance sheet date. Given  
the circumstances, management made 
judgements relating to revenue recognition 
and recoverability of assets, in particular 
accrued income and trade receivables. 
These judgements have been disclosed  
in note 1. 

The social distancing measures were 
extended on 13 April 2020 and 7 May 2020. 
Retailers in England were able to reopen 
their forecourts from 1 June 2020. England 
has subsequently been followed by 
Northern Ireland (8 June 2020) and Wales 
(22 June 2020), while showrooms in Scotland 
will open on 29 June 2020. Management 
have assessed these extensions to the 
lockdown period as adjusting post balance 
sheet events given that they provide 
evidence of conditions that were present  
at the balance sheet date. Management 
have therefore reflected the impact of 
these events in the estimates made.

Equity placing
On 1 April 2020 the Company announced  
its intention to conduct a non-pre-emptive 
placing of up to 5% of its issued share capital. 
On 3 April 2020 the placing was completed, 
and a total of 46,468,300 new ordinary 
shares were allotted for a consideration of 
400.00 pence per Placing Share, a discount 
of 8.9% to the closing share price of 439.1 
pence on 31 March 2020. The placing raised 
gross proceeds of £185.9m for the Company, 
or £183.2m net of fees incurred. 

On 3 April 2020, the Placing Shares were 
admitted to the premium listing segment  
of the Official List of the Financial Conduct 
Authority and to trading on the main market 
for listed securities of London Stock 
Exchange plc (together, ‘Admission’). 

The Placing Shares rank pari passu in all 
respects with the existing ordinary shares 
in the Company, including the right to 
receive all dividends and other distributions 
declared, made or paid after the date of 
issue. Immediately following Admission,  
the total number of shares in issue in the 
Company was 969,008,774. Auto Trader 
held 4,090,996 shares in treasury, and, 
therefore, the total number of voting shares 
in Auto Trader in issue was 964,917,778.

Debt extension
On 1 June 2020, the Group extended the term 
for £316.5m of the Syndicated RCF for one 
year, incurring additional associated debt 
transaction costs of £0.5m. The facility will 
terminate in two tranches: £316.5m will now 
mature in June 2025; and £83.5m will mature 
at the original termination date of June 
2023. There is no change to the interest rate 
payable and there is no requirement to 
settle all, or part, of the debt earlier than 
the termination dates stated.

Jamie Warner
Chief Financial Officer
25 June 2020

39

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTMAKING A DIFFERENCE

We take our environmental, social and governance responsibilities 
seriously and are constantly looking at what we can improve on; 
we aim to ‘Make a Difference’ to our people, our communities  
and the wider environment, whilst ensuring we act at all times  
as a responsible business.

Non-Financial Information Statement
We aim to comply with all areas of the UK’s Non-Financial Reporting Directive. The table below sets 
out where stakeholders can find further information for each area within this Annual Report:

Non-financial risk

Environmental

Our people

Social and community 

Human rights

Policies, procedures and employee guilds

Section within this Annual Report 

•  Sustainability Guild

•  Environmental impact: pages 47 and 48 

•  Code of Conduct
•  Stakeholder engagement
•  More Good Days AT Work
•  Wellbeing Guild
•  Board Engagement Guild
•  Whistleblowing Policy

•  Ethical Procurement Policy
•  Customer Charter
•  Volunteering days
•  Diversity and Inclusion Guild
•  Make a Difference Guild

•  Modern Slavery Policy 
•  Privacy Policy 

•  Our people and culture: pages 42 to 45
•  Section 172(1) Statement: pages 28 and 29 

•  Our people and culture: pages 42 to 45
•  Our communities and the wider environment: pages 46 to 49

•  Being a responsible business: pages 50 and 51

Anti-bribery and anti-corruption • 

 Anti-bribery, Gifts and Hospitality Policy •  Being a responsible business: pages 50 and 51 

Business model

Principal risks 

Non-financial key performance 
indicators

40

•  How we create value: pages 14 and 15

•  Principal risks and uncertainties: pages 54 to 57 

•  Operational key performance indicators: pages 32 and 33

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Our people and culture
Our people and culture

We have built a digital culture that is values-led, 
customer-centric and data-driven, underpinned  
by a diverse and inclusive team. Our ESG strategy  
is focused on ‘Make a Difference’ and we focus  
our efforts on the following:

Overview
We focus on ensuring we create a 
highly collaborative culture where 
people feel motivated, valued  
and supported. We strive to be a 
business that’s diverse in its make 
up and as inclusive as possible, as 
we believe diverse views will lead 
to better outcomes.

Responsibility
•  The Board
•  Remuneration Committee
•  Nomination Committee
•  Head of People

Read more P42   

Our communities and  
the wider environment

Responsibility
•  The Board
•  Sustainability Guild
•  Make a Difference Guild

Overview
We strive to have a positive impact 
on the communities we operate in 
and the wider environment. We 
have guilds which create and 
execute our community outreach, 
charity work and sustainability 
strategy. We are also reporting  
our Scope 3 greenhouse gas 
emissions for the first time.

Read more P46   

Being a responsible business 

Overview
We take our position in the industry 
seriously and strive to improve the 
marketplace. We have a relentless 
focus on driving transparency and 
fairness to instil trust between our 
stakeholders. We have policies, 
procedures and training to ensure 
that everyone knows that they 
must behave professionally, 
ethically and legally; treating 
people with decency and respect.

Responsibility
•  The Board
•  Risk Forum 
•  Operational Leadership Team 

Read more P50  

41

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTMAKING A DIFFERENCE CONTINUED

Our people and culture

Our people are one of our most important 
assets, so we focus on ensuring we create a 
highly collaborative culture where people feel 
motivated, valued and supported. We strive 
to be a business that’s diverse in its make up 
and as inclusive as possible, as we believe 
that drives better outcomes. 

89%

of our people feel proud  
to work for Auto Trader

85%

of our total workforce responded  
to the most recent employee 
engagement survey

Governing our ESG work
We are passionate and dedicated to our 
people and look to continually develop our 
unique culture. The Board engages with our 
people in various ways: attending different 
employee-led events; through regular 
business updates where they get the 
chance to update colleagues on our 
strategic deliverables; and also monthly 
breakfast sessions where they can ask 
questions and gain useful insights in a 
relaxed environment. 

Last year we introduced our Board 
Engagement Guild, aligned with the new 
Corporate Governance Code standard, to 
ensure our Chairman and Non-Executive 
Directors have regular and effective 
engagement with our employees without 
the executives present or involved in 
preparation. Members of the Guild 
represent all areas of our business 
including our various employee networks 
such as Diversity & Inclusion, Make a 
Difference and Wellbeing Guilds. The main 
focus of the Guild is for our Board Directors 
to gain insight and understanding of our 
culture from an employee perspective, as 
well as discuss a variety of subjects. In this 
way the Board receives information and 
opinions directly from employees to 
enhance decisions. Employees gain 
perspective and context from different 
companies and industries from the wealth 
of experience our Board Directors share. 

OUR VALUES

Reflecting our culture and commitment to make a difference

BE  
DETERMINED

BE 
COMMUNITY- 
MINDED

BE  
RELIABLE

BE  
CURIOUS

BE  
COURAGEOUS

BE  
HUMBLE

Be determined
We are passionate, 
resilient and have the 
conviction to do the  
right thing. We roll up  
our sleeves to get the  
job done.

Be reliable
We are outcome-oriented 
and we do what we say 
we will do. We perform 
under pressure and have 
a strong work ethic.

Be courageous
We are bold in our 
thinking, overcoming 
fears, challenging 
convention and 
embracing change.

Be humble
We are open, honest, 
approachable and we 
treat each other fairly.  
We recognise success in 
ourselves and others but 
admit and learn from 
mistakes.

Be curious
We are always learning. 
We question why, we 
search for better ways, 
ask questions and 
actively listen.

Be community-minded
We look after each other, 
respect diversity and 
advocate inclusion.  
We are committed to 
making a difference to 
the communities around 
us and think of others 
before ourselves.

42

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Employee engagement and benefits 
To gauge how our employees are feeling, 
we conduct an annual employee 
engagement survey as well as a pulse 
check-in survey. The most recent survey, 
conducted in April 2019, achieved a 
response rate of 85% of our total workforce. 
Overall engagement remains positive with 
89% (2019: 92%) of our people feeling proud 
to work for Auto Trader and 86% (2019: 89%) 
saying they would recommend us as a great 
place to work. We listen to the feedback 
and, with the support of our senior leaders 
and their teams, we review and develop 
action plans in order that we continually 
improve. We also look to Glassdoor for 
feedback; our rating based on more than 
280 reviews is 4.5 out of 5.

Our “Incredible Benefits” platform is where  
all of Auto Trader’s benefits are offered.  
We recognise that everybody is unique and 
has different needs and preferences, so 
employees can customise their benefits 
package at both annual enrolment and 
throughout the year. It has been another 
successful annual enrolment which saw 95%  
of employees log into their flexible benefits 
portal. Private Medical Insurance and the 
Health Cash Plan remain very popular funded 
benefits. In addition to the Company funded 
benefits, we offer a wide range of flexible 
benefits including dental insurance, travel 
loans and cycle to work schemes. This year  
we introduced two new benefits following 
employee feedback: annual gym membership 
and a corporate Metrolink discount with 
Transport for Greater Manchester. We again 
offered a Save as You Earn scheme ('SAYE 2019') 
to eligible employees which 31% have joined.

Learning and development
Our ambition is to make sure that everyone’s 
career is supported by learning opportunities, 
which includes self-learning, attending 
conferences, peer-to-peer mentoring, 
coaching and structured programmes. 

We have created a process for onboarding  
our colleagues with a dedicated “Great Start” 
portal which is full of useful information for 
managers and new starters at Auto Trader  
to help them navigate their first few months.  
All new employees also join our induction 
event in their first three months; this is 
designed to ensure everybody has a great 
start in their career at Auto Trader and is 
facilitated with members of our Learning  
& Development (‘L&D’) team, Operational 
Leadership Team (‘OLT’) and colleagues from 
across the business. It provides an opportunity 
for all new starters to gain an understanding 
of our culture, strategy and values. It also helps 
them develop relationships and start building 
their personal network. 

We believe that individuals who engage in  
their own personal development are more 
motivated, more self-aware, fulfil their 

Governing our ESG 

A Board Engagement Guild was 
established at Auto Trader to 
ensure the Board has regular  
and effective engagement  
with all employees. 

95%

of employees logged into their flexible  
benefits platform

potential and add more value to the 
organisation. All our employees are 
supported by their people leaders in regularly 
reviewing their personal development plans. 
The way we all learn is different, so we have  
a number of ways to support our people 
including self-directed learning solutions, 
workshops, bite-size sessions and on-the-job 
activities. An employee-led Conferences 
Guild offers the opportunity for colleagues  
to attend conferences all over the world to 
develop new skills, gain new knowledge, 
ensure Auto Trader is at the forefront of 
technology and network with industry 
experts. We also support individuals in 
pursuing various professional qualifications 
from various professional bodies.

We have welcomed a number of new 
graduates, apprentices and internships 
through our various programmes aiming  
to develop future talent with the skills and 
personal qualities required to have a 
successful career with Auto Trader. All our 
people leaders take part in our People 
Leadership Plan to develop their skills leading 
teams and individuals. The programme is 
designed and delivered by our L&D team and 
co-facilitated with colleagues from across 
the business who share their experience and 
variety of leadership styles. 

Our Customer Academy, dedicated to our 
customer facing employees, enables them to 
learn more about our customers, the industry 
we operate in, our products and services, and 
a range of skills and knowledge that will help 
them deliver more value to our customers. 

Wellbeing – More Good Days AT Work 
We have an established Wellbeing Guild; a 
passionate network of people from across  
all tribes and teams who are committed to 
supporting our people to have More Good 
Days AT Work. We recognise that our people 
have their unique set of needs, challenges 
and preferences. Consequently, we have 
built our strategy around three core pillars: 
mental, physical and financial wellbeing. 

Our dedicated team of Mental Health First 
Aiders is available to support colleagues that 
are experiencing mental health issues and 
works on different initiatives to promote 
mental wellbeing and emotional resilience. Our 
focus is on providing supportive professional 
pathways which are accessible to everyone to 
ensure we make no assumptions when 
directing people to supportive services. We 
provide practical tools, incredible benefits 
such as discounted gym membership, 
Company funded subscriptions for the 
wellness Calm app and offer educational 
workshops on all elements of wellbeing. 

To support financial wellbeing, we continued 
our partnership with a mortgage broker 
offering free, no obligation one-to-one 
mortgage advice sessions to anyone 
looking to get on the property ladder.  
We also introduced sessions, that proved to 
be popular, with a pension adviser providing 
useful information about our Company 
pension scheme to encourage employees  
to invest in their long-term financial future. 

43

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORT 
MAKING A DIFFERENCE CONTINUED

Health and safety
It is our policy that all of the Group’s  
facilities, products and services comply with 
applicable laws and regulations governing 
safety and quality, so that we can maintain a 
safe working environment for our employees, 
customers, visitors and anyone affected by 
our business’s activities. During the year 
there were no major injuries reported under 
the Reporting of Injuries, Diseases and 
Dangerous Occurrence Regulations. 

Diversity & Inclusion 
Striving to significantly improve the diversity 
across our whole organisation, particularly in 
leadership, remains a key strategic focus of 
our ESG strategy. Although we are pleased  
to be one of only seven FTSE100 companies 
to have a 50:50 gender parity on our Board 
(as of 31 March 2020), we recognise that there 
is more work to be done not only across other 
levels of leadership but also across other 
diversity strands. 

All Auto Trader and Webzone new starters 
participated in our “One Auto Trader: 
Creating a Culture of Inclusion” one day 
workshop that aims to create a common 
understanding of diversity and inclusion as 
well as creating a safe environment where 
participants explore their own unconscious 
biases and how they impact their thoughts, 
behaviours and relationships. All our 
Diversity and Inclusion Networks join  
them on the day to provide them with an 
overview of their work and recruit new 
members with fresh ideas that will help  
the networks grow and achieve more. 

LGBT+ 
For a third consecutive year we took part  
in the Stonewall Index benchmarking and 
moved up the rankings from the 66th 
percentile to the 48th percentile last year. 
This was a result of making considerable 
progress with our policies and introducing 
our “Transitioning at Work” guidelines to 
support our current and future trans 
colleagues. We also took part in Manchester 
Pride’s Equality Charter achieving “Good 
Practice” status in recognition for our work 
across various areas advancing equality  
for LGBT+ colleagues. 

This year we have enhanced the 
collaboration across all our employee 
groups and networks as we recognised  
that there are a lot of synergies that can  
be achieved. Our Wellbeing Guild, Make  
a Difference Guild, Family Network as well 
as our Sports & Social Clubs now regularly 
meet in order to design initiatives that bring 
our colleagues together in line with our 
philosophy that inclusion will be achieved 
by finding common ground and respecting 
each other’s differences. 

Keeping with what has become an annual 
Auto Trader tradition, in August 2019 more 
than a hundred of our colleagues paraded 
the streets in the Manchester Pride Festival 
and sent a strong message of solidarity to 
the LGBT+ community. As part of our 
commitment to make a difference we  
have also sponsored different groups  
and charities, including the George House 
Trust and the LGBT+ Foundation, who aim  
to provide valuable support to people 
across Greater Manchester. 

Disability & Neurodiversity 
Now in its second year, our Disability & 
Neurodiversity Network is led by a group of 
disabled, neurodiverse colleagues, as well 
as allies. The network continues to dedicate 
itself to creating a more accessible and 
inclusive environment so we can welcome 
and retain more disabled and neurodiverse 
colleagues. This year it developed a guide 
to accessibility at our offices to make 
visiting the Auto Trader offices easier for 
staff and visitors1. It also supports the work 
of leading charities like Action on Hearing 
Loss and the Leonard Cheshire Disability. 
Auto Trader became the first company in 
the world to become an “Autism Friendly 
Employer” by the National Autistic Society 
following a detailed audit to improve our 
working environment and increase 
awareness about autism at work. 

We were also awarded the status of Disability 
Leader, the highest level of accreditation 
from the Department of Work and Pension 
Disability Confident Employer Scheme. It is 
recognised as acknowledging leading 
employers that seek to promote the needs of 
colleagues and which share their successes 
with other organisations. As part of the 
scheme our Resourcing team co-ordinates 
our involvement in the Guaranteed Interview 
Scheme for all disabled candidates that 
meet the criteria for our roles. 

BAME 
Our BAME Employee Network is a well-
established group of black, Asian and 
minority ethnic colleagues, as well as  
allies, that continue their work to celebrate 
multi-culturalism and inclusivity. As part of 
Black History Month our colleagues took 
over our AT life social media accounts and 
shared personal stories about themselves. 
We also hosted the “BAME Experience” 
event in the HOME Arts Centre in Manchester, 
bringing together more than 90 participants 
from various communities and businesses 
discussing their key issues and challenges 
that racial and ethnic minorities face, as well 
as concentrating on building a network that 
can take action that will bring progress. The 
network’s regular quarterly meet ups are 
well attended by senior leadership and  
the wider business as they seek to drive 
awareness of the issues that our BAME 
colleagues may face. 

In the coming financial year, in line with  
our commitment to improving our BAME 
representation in our workforce and 
ensuring a positive employee experience, 
our focus is to collect the data and 
calculate our ethnicity pay gap in order  
to identify potential actions we need to 
take to tackle any issues that arise.

1.   Please see plc.autotrader.co.uk/media/1935/

building-accessibility-statement.pdf  
for further information.

We remain determined to maintain an inclusive 
culture where diverse people work together 
for the benefit of each other, our customers, 
industry and the communities we operate in. 
This year we were proud to be named No.9 in 
the Inclusive Companies Top 50 (‘IT50’) for the 
work that our colleagues across our business 
are doing, led by our passionate Diversity & 
Inclusion Guild. For the past four years,  
the Guild has designed and delivered an 
ever-evolving strategy concentrating on all 
diversity strands with a particular focus on: 
disability and neurodiversity; LGBT+; BAME; 
and gender equality.

Diversity for everyone at Auto Trader means 
respect for and appreciation of differences in: 
gender identity and expression, age, sexual 
orientation, disability, race and ethnic origin, 
religion and faith, marital status, social, 
educational background and way of thinking. 
We believe inclusion is a state of being valued, 
respected and supported for who you are  
and have the same career opportunities as 
others.“Diversity is the mix, inclusion is the effort 
that it takes to make the mix work.” An effort 
that is carried out by colleagues from across 
the business and our employee networks. 

44

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Gender 
We remain committed to driving long-term 
change to reach gender parity in our 
business. Our focus is on developing the next 
generation of women in our industry. We do 
this by investing in our future talent strategy, 
as well as supporting a number of initiatives 
and partnerships including DigitalHer with 
Manchester Digital, AUTO30% and our STEM 
Ambassador Programme.

For International Women’s Day we joined the 
“Each for Equal” campaign and 80 colleagues 
made pledges and are committed to take 
action to support gender equality. 

Gender pay gap 
This year we released our third annual 
Gender Pay Gap report (published March 
2020) supporting the Government’s 
initiative to promote transparency on 
gender pay. Our business remains 
committed to become more inclusive  
in welcoming, and just as importantly 
retaining, a diverse workforce. 

We recognise that the gender pay gap has 
widened in 2019. This is partly due to the fact 
that we have increased the proportion of 
women in entry-level roles (with 58% of our 
early careers intake being women in 2019), 
which has increased the proportion of women 
in the lower and lower-middle quartiles.  

“Each for Equal”  
pledges included:

I commit to recognising  
the achievements of women 
around me and championing 
them to others.

I commit to being more 
confident, speaking  
up when I don’t think 
things are right.

HOURLY PAY GAPS BETWEEN MEN AND WOMEN

At Auto Trader Limited
Mean hourly pay gap 2019

12.1%
3.0%

2018
9.1%

2017
12.1%

At Auto Trader Group plc1
Mean hourly pay gap 2019

14.9%
2.9%

2018
12.0%

2017
14.9%

At Auto Trader Limited

Salary quartiles 

Lower quartile 

Median hourly pay gap 2019

17.9%
4.0%

2018
13.9%

2017
18.5%

Median hourly pay gap 2019

17.7%
4.4%

2018
13.3%

2017
17.5%

% Women

% Men

2019

2018

2019

2018

49.2% 

47.9%

50.8%

52.1%

Lower middle quartile 

43.8% 

40.9%

56.2%

59.1%

Upper middle quartile 

28.7% 

30.3%

71.3%

69.7% 

Upper quartile 

33.5%

34.7%

66.5%

65.3%

 1.   This includes all full pay relevant employees within the Auto Trader Group as at 5 April 2019, 
including Auto Trader Group plc (which had only two employees) and Webzone Limited  
(a company registered in Ireland). We have reported this voluntarily.

Our remuneration policy takes a simple 
approach to reward and the vast majority  
of our employees do not receive bonuses or 
commissions. However, in 2019 the number  
of men and women receiving bonuses  
has significantly increased as it includes 
Share Incentive Plan awards (free shares) 
exercised between April 2018 – March 2019. 
This also impacted the mean and median  
of our bonus pay gap. 

Although a gender pay gap does still exist 
at Auto Trader, we will continue to work 
hard to address the issues we believe are 
relevant to reduce this gap.

Gender diversity
We are pleased that our Board has reached 
gender parity, but we know we have more 
work to do to achieve gender parity across 
all levels of the organisation. In the year, we 
are pleased to report that we welcomed 
more women to Auto Trader; entering the 
business in predominantly early career roles 
or across our technology teams. 

Our dedication and focus on early careers 
have resulted in us supporting a variety  
of initiatives which have contributed to 
inspiring women to join and have fulfilling 
careers, not only with Auto Trader but across 
our industry and local communities. 

Despite this, our numbers remain fairly static 
year-on-year for our Operational Leadership 
Team (‘OLT’) and their direct reports, one focus 
area for FY21. OLT numbers are impacted by  
Le Etta Pearce moving to become CEO of our 
joint venture with Cox Automotive, which is 
positive from a gender diversity perspective. 

As at 31 March 2020

Men Women

Men 
as % of 
total

Women 
as % of 
total

Board

OLT1

OLT direct  
reports

4

6

4

4

50%

60%

50%

40%

67

31

68%

32%

Total Company

554

359

61% 39%

1.   Senior managers for the purpose of s.414C of  

the Companies Act 2006 (Strategic Report and 
Directors’ Report) Regulations 2013.

45

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORT 
 
 
 
 
 
MAKING A DIFFERENCE CONTINUED

Our communities and  
the wider environment

We are pleased to report that in the year, not 
only have we expanded our charitable funds 
and community outreach work, but that we  
have also progressed our sustainability and 
wider environmental initiatives. We are also 
reporting our Scope 3 greenhouse gas 
emissions for the first time.

46

Making a difference to  
our communities
Our Make a Difference Guild is committed to 
empowering everyone across the Group to 
support our local communities, our industry 
and wider society. During the year, the Guild 
has grown in size and has developed its 
strategy to expand our charitable partnership 
programme as well as our community 
outreach plan. 

The Auto Trader Community Fund, powered 
by the charity Forever Manchester, considers 
applications and awards up to £1,000 aimed 
at supporting grassroots projects across 
Greater Manchester. The Community Fund 
also supports projects for Saint Pancras 
Community Association in London, Camden 
Giving, New Horizon Youth Centre and 
Shelter. During the year our London 
colleagues took part in the Big Sleep Over on 
the roof of our King’s Cross office and raised 
more than £2,600 to support the homeless. 

This year we have donated £148,000 to 
support various charities and groups that 
make sustainable changes in people’s lives. 
Donations from Auto Trader directly to 
other charities through the fundraising 
activities of our employees, customers  
and partners and our “AT sponsorships” 
match-funding and Sports Kits donations 
have totalled an additional £42,000. 

Again, this year instead of Christmas gifts to 
our employees and customers we offered 
donations to charities of their choice totalling 
£71,000. Our Give as You Earn scheme 
participation has reached 18% of our total 
workforce and over £96,000 was donated  
to various charities by our colleagues.

But making a difference extends to more 
than donating money. More than 58% of  
our employees have utilised one of our 
Incredible Benefits, two optional 
volunteering days, to support worthy 
causes across the UK. Our employees have 
collectively offered 641 volunteering days 
to try and battle food poverty, renovate 
green spaces, support dog shelters and 
provide coaching and mentoring. 

£261,000

total charitable donations including 
match-funding

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Environmental impact 
In the financial year we changed our 
electricity contracts to ensure we are using 
renewable energy sources where possible. 
All offices now use greener energy suppliers, 
except one (KeeResources), which will 
change in the coming year.

In addition to reporting our ‘Scope 1’ 
(combustion of fuel) and ‘Scope 2’ (purchased 
electricity and gas, and fuel associated with 
leased company cars) emissions, this year  
we have chosen to also report our ‘Scope 3’ 
emissions to support our evolving 
environmental focus. From the 15 different 
emissions categories that fall within ‘Scope 3’ 
emissions, we have deemed business travel, 
employee commuting and downstream leased 
assets as the most material and therefore the 
most relevant categories for us to measure. 

We choose to present a revenue intensity ratio 
as a measure of our GHGs, as this is a relevant 
indicator of our growth and is aligned with our 
business strategy. The reduction in our Scope 1 
and 2 emissions is as a result of a number of 
factors including: reducing the size of our 
London office; reducing the length of time we 
heat and provide electricity to the office each 
day; the introduction of passive infrared sensor 
lighting in the London office which is activated 
by movement; switching off electrical items 
while the office is closed; and our remote staff 
are no longer supplied company cars but have 
car allowances instead. The acquisition of 
KeeResources increased our headcount and, 
therefore, our people-related emissions in 
Scope 3, whilst our data centre usage also  
led to our Scope 3 emissions increasing 
moderately. However as we look to fully 
migrate to the cloud, we anticipate that this  
will reduce our Scope 3 emissions next year. 

We are pleased to have been recognised  
as a FTSE4Good company. Created by the 
global index provider FTSE Russell, the 
FTSE4Good Index Series is designed to 
measure the performance of companies 
demonstrating strong environmental, 
social and governance (‘ESG’) practices. 

Making a difference to  
the environment
As a technology business, with five offices 
(Manchester, London, Dublin, High Wycombe 
and Southampton) we have a relatively  
small carbon footprint. However, we  
have a passionate Sustainability Network 
comprising people from across the Group 
who are focused on rolling out changes for 
individuals as well as our offices in a bid to 
reduce our overall environmental impact.  

TOTAL CO2 EMISSIONS1

Scope 1

Scope 2

Total (Scopes 1 and 2)

KwH (‘000s)

Scope 3

Total (Scopes 1, 2 and 3)

Revenue

Carbon intensity2

2020

2019

UK

193

224

417

Global

238

256

494

UK

263

258

521

Global

318

292

610

1,592

1,890

1,910

2,240

1,684

2,178

£368.9m

5.90

1,577

2,187

£355.1m

6.16

1.  Tonnes of carbon dioxide equivalent.
2. Absolute carbon emissions divided by revenue in millions.

METHODOLOGY/ASSUMPTIONS

The Group is required to measure and report its direct and indirect greenhouse  
gas emissions (‘GHG’) by the Companies (Directors’ Report) and Limited Liability 
Partnerships (Energy and Carbon Report) Regulations 2018. The greenhouse gas 
reporting period is aligned to the financial reporting year. The methodology used to 
calculate our emissions is based on the financial consolidation approach, as defined 
in the Greenhouse Gas Protocol, A Corporate Accounting and Reporting Standard 
(Revised Edition). Emission factors used are from UK Government (‘BEIS’) conversion 
factor guidance for the year reported. 

•  Scopes 1 and 2 have been restated to include Webzone in 2019 figures. The previous 

reported figure for Scope 1 was 263 and for Scope 2 was 258. 

•  Scope 3 comprises business travel, employee commuting and downstream leased 

assets, which are based on the following:
 – Business travel calculated based on actual travel activity using DEFRA emissions 

factor to calculate emissions

 – Employee commuting calculation based on employee surveys combined with and 

based on the Commuting trends report according to the UK Government

 – Downstream leased assets refers to the Company’s physical data storage facility 

and cloud-based storage solutions

One main initiative that the Network  
drove during the year was increasing our 
colleagues’ carbon literacy knowledge. With 
the support of the Carbon Literacy Trust over 
15% of our Auto Trader colleagues completed 
the training meaning we achieved the ‘Silver’ 
level of accreditation – the first FTSE100 
company to have achieved this. 

The Sustainability Network also hosted its 
second annual Sustainability Roadshow 
bringing together the entire business to 
increase awareness on the reduction of 
single use plastic and food waste, as well as 
encouraging colleagues to make a personal 
pledge for the benefit of sustainability.

As outlined in the Market overview, on 
pages 16 to 19 of this Report, we are going  
to see a shift towards electric vehicle (‘EV’) 
ownership. As the UK’s largest automotive 
marketplace, we have a duty to support 
manufacturer and retailer customers to 
advertise these vehicles. We also have a 
duty to consumers to support them with 
their research and purchase decisions. 

47

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORT 
 
 
MAKING A DIFFERENCE CONTINUED

We anticipate that personal vehicles will be 
used more frequently following the recent 
advice from the UK Government as part of 
their COVID-19 response to avoid travelling  
to work by public transport. This will have an 
impact on our environment and, as such, we 
will continue to educate consumers on the 
benefits of EVs and AFVs.

Our offices in London and Manchester are 
both highly graded by the BREEAM standard, 
which sets best practice standards for the 
environmental performance of buildings 
through design, specification, construction 
and operation. Our London office has an 
‘outstanding’ rating, and our Manchester 
office an ‘excellent’ rating. 

We use Fruitful Office to deliver fruit to our 
offices each week. The company plants 
one tree in Malawi for every order of fruit 
they receive, which this year equated to 
1,731 trees. The trees help the organisation 
to mitigate the effects of global warming 
and deforestation, providing incomes to 
local communities. 

Promoting the advancement of new 
technologies and cleaner, more efficient 
fuel types is an important issue for us. 
That’s why we actively support the 
industry’s efforts to increase the consumer 
adoption of alternative fuel vehicles (‘AFVs’). 
Not only do we regularly meet with the 
Department for Transport’s Office for Low 
Emission Vehicles to share our data and 
insights to help guide policy around  
the topic, but we are also supporting the 
industry trade bodies with their initiatives. 
We have partnered with the National 
Franchise Dealers’ Association (‘NFDA’) to 
feature its Electric Vehicle Accreditation 
(‘EVA’) on autotrader.co.uk – those retailers 
that meet the strict guidelines of the 
initiative are able to include a badge on 
their adverts. On our own marketplace, we 
have taken steps to make it easier for car 
buyers to search for AFVs by improving the 
search filters and the information that is 
served on our full page adverts. 

Making a difference in our industry
As a business we’re committed to supporting 
our customers and the wider automotive 
industry, providing in-depth insights and data 
to help inform strategy and understanding of 
the market, as well as helping to further issues 
we believe will benefit the industry. We do this 
by researching and writing specialist reports 
across the Group, including the Car Buyers 
Report, biannual Market Reports as well as 
the Annual Motoring Report from Webzone.

Last year we hosted our second annual 
diversity and inclusion event in partnership 
with recruitment specialists, Ennis & Co. 
Over 80 HR directors, senior executives and 
change leaders from many of the largest 
retailers, manufacturers and trade bodies 
joined us to share ideas, experiences and 
best practice. It was followed by an in-depth 
whitepaper created by our Auto Trader 
colleagues which explored the cultural and 
economic benefits of attracting and 
retaining a diverse workforce.

Continuing our support  
for women in leadership 
through our partnership 
with the UK Automotive  
30% Club

We hosted the UK Automotive 30% 
Club’s annual conference featuring 
panel discussions and keynote 
speakers exploring the necessary 
steps to attract more women into  
the automotive industry.

48

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020 
800+

retailers attended our Masterclass 
and Discovery programmes

5,000

retailers viewed content through  
our webinars and insight on  
demand initiatives

We also continued our partnership with  
the UK Automotive 30% Club, helping in  
its ambition of filling at least 30% of key 
leadership positions in automotive with 
women by 2030. We hosted its annual 
conference which was attended by 
100 senior executives from across the 
automotive industry, who listened to a 
series of panel discussions and keynote 
speakers exploring the necessary steps  
to attract more women into automotive. 

Through KeeResources we are an active 
member of trade bodies including the 
National Asset Management Agency 
(‘NAMA’), the Vehicle Remarketing 
Association (‘VRA’), the British Vehicle 
Rental and Leasing Association (‘BVRLA’) 
and the SMMT, speaking at their 
conferences to offer insight into vehicle 
valuations, trends, analysis and opinion of 
the market. KeeResources also manages 
the Fleetnet Code, a standard coding 
system to describe vehicle models in a 
consistent manner, driving it forward for 17 
years. We have also been re-appointed as 
Code Manager for the next term, 2021-2026.

2019 marked 12 years of celebrating and 
recognising the best performing retailers 
each year at our annual Auto Trader Retailer 
Awards event. It was our privilege to host 
over 100 of the industry’s leading retailers to 
share the latest insights and to award their 
successes. Utilising our brand recognition, 
the awards are used by retailers to promote 
their businesses to consumers on our 
marketplace and in their dealerships. 

We also held our third Auto Trader New Car 
Awards, where we celebrate the very best 
new cars launched. Unlike other industry 
car awards which are voted on by panels  
of experts, we believe the opinions that 
matter most are those of our consumers. 
That’s why our winners were decided by 
feedback collated from a survey of more 
than 60,000 car owners, all of whom rated 
their car in 16 key areas. A number of the 
manufacturers that won in 2019 used the 
New Car Award logo in their advertising.
Leading the industry, sharing ideas, and 

Our second annual diversity 
and inclusion event in 
partnership with recruitment 
specialists, Ennis & Co.

Over 80 HR directors, senior 
executives and change leaders  
from many of the largest retailers, 
manufacturers and trade bodies 
joined us to share ideas,  
experiences and best practice.

inspiring change and action are at the 
heart of our work with our retailer partners. 
Through our Auto Trader Masterclasses, 
conferences, webinars, in-house discovery 
days, award events, blog and our social 
media channels, we share the latest 
consumer trends, best practice advice 
and insights gleaned from our data to  
help shape the future of the industry.  
In 2019, over 800 retailers attended our 
Masterclass and Discovery programmes 
with over 5,000 retailers viewing content 
through our webinars and insight on 
demand initiatives. 

We continue to support the technology  
and digital industries with various 
partnerships and projects. Working closely 
with Manchester Digital, whose members 
include progressive businesses, we aim to 
create the optimum environment for our 
industry by taking direct action to solve 
specific issues like talent shortages as well 
as providing a cohesive voice for the sector. 

Our colleagues from our product and 
technology teams host “AT Tech Talks” that 
are free to everybody that wants to learn 
about the latest use of technology and 
network with other professionals. We  
also continue with our “Tech Blog” series 
including useful content on anything from 
product design to automation, in order that 
we support the development of people in 
other businesses. Our colleagues also take 
part as speakers in various technology 
conferences around the world to share 
their ideas and experiences with their 
industry peers. As STEM Ambassadors,  
our colleagues host different events for 
students to encourage them to engage 
with the relevant subjects at school and 
university and inspire the future technology 
and digital talent. 

49

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORT 
MAKING A DIFFERENCE CONTINUED

Being a responsible business

We take our position in the industry seriously 
and strive to continually improve the 
marketplace to ensure we remain the most 
trusted place for car buyers to source their 
next car. We have a relentless focus on driving 
transparency and fairness, both of which instil 
trust between us and our stakeholders. 

We believe that the only way to deliver the best 
experience for our consumers and the best 
services for our customers – and do the right 
thing by our people – is to approach things in 
the right way. Therefore, we have established 
policies, procedures and training to ensure that 
everyone at Auto Trader knows that they must 
behave professionally, ethically and legally; 
treating people with decency and respect.  
We promote a culture of compliance and 
shared responsibility by providing advice and 
information to keep our employees, consumers 
and customers smart, safe and secure.

34

days to pay our supplier  
invoices, on average

Maintaining a trusted 
marketplace 
To ensure consumers only see genuine 
adverts, we have a dedicated customer 
security team, working seven days a week, 
who monitor our site to identify adverts that 
are potentially fraudulent or misleading in 
price or mileage. We also have an online 
Safety and Security area on our platform 
which offers tips, checklists and advice to 
help car buyers and car owners stay safe 
when buying and selling vehicles. Over 10 
years ago, we founded an industry forum,  
the Vehicle Safe Trading Advisory Group 
('VSTAG'). VSTAG brings the UK’s leading online 
automotive advertising companies together 
with advisors from the Metropolitan Police, 
Get Safe Online and Action Fraud to work 
together to reduce online vehicle crime and 
help protect buyers and sellers of pre-owned 
vehicles from fraud.

To mitigate the risk of cyber crimes we 
continuously monitor the availability and 
resilience of our platform and systems, as 
well as investing in security infrastructure 
to ensure they remain robust. We employ 
dedicated security teams and carry out 
regular penetration testing and reviews  
of threats and vulnerabilities. We have 
two-factor verification in place to access 
our network, providing enhanced 
authentication. We have been PCI DSS 
(payment card industry data security 
standard) compliant since 2013 and use  
an external Quality Security Assessor to 
maintain best practice.

We have a rigorous data breach process in 
the unlikely event one occurs. This includes 
reporting notifiable breaches to the relevant 
regulatory authorities, including the ICO  
and FCA, without undue delay and within 
stipulated deadlines. Where required we 
take corrective action as soon as possible.

50

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020 
We are a data-led business, and when it 
comes to collecting and storing personal 
data, be that for consumers, customers or 
our employees, we abide by a clear set of 
principles. We are committed to ensuring 
that the personal information we collect 
and use is appropriate for the purpose and 
does not constitute an invasion of privacy. 
Where appropriate, Auto Trader obtains 
consent from consumers to gather 
personal data to service their enquiries for 
products, services or vehicles advertised 
on the site. Explicit consent is also obtained 
to contact consumers for marketing 
purposes. We may pass personal data to 
third-party service providers contracted to 
Auto Trader in the course of dealing with 
customers or employees. We carefully vet 
any third parties that we share data with, 
and they are obliged to keep it securely,  
and to use it only to fulfil the service they 
provide on our behalf. Our full Privacy Policy 
can be found on our PLC website1.

Operating ethically 
We are committed to carrying out all 
business activities in an honest, open and 
ethical manner. This year we introduced  
an “Ethical Procurement Policy”2 and we  
pro-actively seek supplier relationships  
with those who equally share our passion  
for contributing to the community and 
environment within their own businesses 
and their supply chains. We encourage our 
suppliers and partners to drive their own  
ESG efforts in line with our principles. As with 
all large businesses, we publish information 
about our supplier payment practices and 
performance. On average, we take 34 days 
to pay our supplier invoices with 82% paid 
within the agreed terms during 2020.

As outlined in our “Customer Charter”  
which can be found on our PLC website3, all 
customers are treated fairly and consistently, 
with transparent and standardised pricing 
and business practices. 

We have zero tolerance to any aspect of 
bribery and corruption, both within our 
business and in respect of any third parties 
with whom we have dealings. We have an 
established anti-bribery and corruption 
policy and procedures in place including 
reporting of gifts and hospitality, standard 
contractual clauses with suppliers and annual 
online compliance training for all employees.

Each year, our employees complete mandatory 
compliance training that covers fraud, bribery, 
anti-money laundering, information security, 
criminal corporate offence and GDPR to  
ensure they are up to date with policies and 
procedures in all these areas. 

Reducing the risk  
of cyber crime

We continuously monitor the 
availability and resilience of 
our platforms and systems 
and invest in security 
infrastructure to mitigate  
the risk of cyber crimes. 

We actively cultivate a transparent and 
open culture, encouraging our employees to 
speak up whenever they have any concerns 
or experience any serious malpractice or 
wrongdoing in our business. We provide  
a whistleblowing helpline through an 
independent organisation, which is 
anonymous and confidential. Reports  
are directed to the Audit Committee Chair 
and the Company Secretary.

Protecting human rights and 
treating people fairly
Our focus on diversity and inclusion  
extends to treating all our employees and 
job applicants fairly and equally. It is our 
policy not to discriminate based on gender 
or gender identity, sexual orientation, 
marital or civil partner status, gender 
reassignment, race, religion or belief, 
colour, nationality, ethnic or national origin, 
disability or age, pregnancy, or trade union 
membership or the fact that they are a 
part-time worker or a fixed-term employee. 
The equal opportunities policy operated by 
the Group ensures all workers have a duty 
to act in accordance with this.

We are committed to acting ethically and 
with integrity in all our business dealings  
and relationships, and to implementing and 
enforcing effective systems and controls  
to ensure modern slavery is not taking place 
anywhere in our own business or in any of our 
supply chains. For our full Modern Slavery 
Statement please see our PLC website4. We 
have a zero-tolerance approach to modern 
slavery and expect the same high standards 
from all our contractors, suppliers and other 
business partners.

1.  Please see autotrader.co.uk/privacy-policy for further information.
2. Please see plc.autotrader.co.uk/media/1836/ethical-procurement-2019.pdf for further information.
3.  Please see plc.autotrader.co.uk/media/1909/auto-trader-customer-charter-2020.pdf for further information.
4.  Please see plc.autotrader.co.uk/media/1859/modernslaverypolicyseptember2019.pdf for further information.

51

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORT 
HOW WE MANAGE RISK

The Board is collectively 
responsible for determining the 
nature and extent of the principal 
risks it is willing to take in achieving 
its strategic objectives.

Risk management  
and internal control
The Company does not have  
a separate Risk Committee;  
the Board is collectively 
responsible for determining  
the nature and extent of the 
principal risks it is willing  
to take in achieving its 
strategic objectives. 

The Board is also responsible  
for establishing and maintaining 
the Group’s system of risk 
management and internal 
controls and it receives regular 
reports from management 
identifying, evaluating and 
managing the risks within the 
business. The risk management 
framework is described below.

ESG IN FOCUS

A spotlight on the recommendations of the  
Task Force on Climate-related Financial 
Disclosures (‘TCFD’)

The Board notes the TCFD’s recommendations for voluntary 
disclosures on climate risk in annual reports relating to 
governance, risk management and the metrics used to manage 
climate-related risks and opportunities. Whilst Auto Trader itself 
has a low carbon footprint, we recognise that the automotive 
sector accounts for a significant proportion of global carbon 
emissions. As the world transitions to a low carbon economy,  
we expect that regulatory change and changes in consumer 
behaviour will have an impact on the automotive market, which 
will mean we need to develop and adapt our business. In this 
year’s Annual Report, we have included this risk in our principal 
risk table, and we intend to evolve our disclosures in future years 
in line with the TCFD’s recommendations.

Governance P60  

OUR RISK MANAGEMENT PROCESS

We recognise that effective risk management is critical to enable us to meet our strategic objectives 
and to achieve sustainable long-term growth. A four-step process has been adopted to identify, 
monitor and manage the risks to which the Group is exposed:

1. Identify risks
A top-down and bottom-up 
approach is used to identify 
principal risks across the 
business. Whilst the Board  
has overall responsibility for  
the effectiveness of internal 
control and risk management, 
the detailed work is delegated 
to the Operational Leadership 
Team (‘OLT’).

2. Assess and quantify risks
Risks and controls are analysed 
and evaluated to establish the 
root causes, financial impact 
and likelihood of occurrence. 
The Group categorises risks  
into six areas:
•   economy, market and 

business environment risk;
•   financial and compliance risk;
•   asset risk;
•   operational risk;
•   competitive risk; and
•   product specific risk.

3. Respond to, manage  
and mitigate risks
The effectiveness and adequacy 
of existing controls are assessed. 
If additional controls are required 
to mitigate identified risks then 
these are implemented and 
responsibilities assigned.

4. Monitor and review 
The OLT is responsible for 
monitoring progress against 
principal risks in a continual 
process. They are assisted  
by the Group’s internal audit 
programme run in conjunction 
with Deloitte.

The Board reviews the Group’s  
risk register and assesses the 
adequacy of the principal risks 
identified and the mitigating 
controls and procedures adopted.

52

1
IDENTIFY
RISKS

4  
MONITOR
AND REVIEW 

2
ASSESS AND
QUANTIFY
RISKS 

3  
RESPOND TO,
MANAGE AND
MITIGATE RISKS

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020 
 
 
OUR RISK MANAGEMENT FRAMEWORK

Risks are reviewed on an ongoing basis and are captured in a risk register, identifying the risk area, the  
likelihood of the risk occurring, the impact if it does occur and the actions being taken to manage the risk  
to the desired level. The Board’s role is to consider whether, given the risk appetite of the Group, the level  
of risk is acceptable within its strategy. 

RESPONSIBILITIES

The Board’s responsibilities
•  Overall responsibility for overseeing 
the Group’s risk management and 
internal control process

•  Determines the Group’s risk appetite
•  Ensures appropriate and robust 

systems of risk management and 
internal controls are in place to  
identify, manage and mitigate risks  
to the overall viability of the Group

LINES OF DEFENCE

Audit Committee’s responsibilities
•  Assessing the scope and effectiveness  
of the Group’s internal controls and risk 
management systems 

•  Agreeing the scope of the internal  
audit and external audit functions,  
and reviewing their work

Operational Leadership Team’s 
responsibilities
•  Identify, assess, monitor, manage and 
mitigate risks and exploit opportunities

•  Embedding risk management and 

internal controls as business as usual
•  Ensuring corrective actions to mitigate 
risks and address control deficiencies

The Board  
& Audit 
Committee

Operational Leadership Team

First line: Operational 
Leadership Team

Second line: Oversight 
functions & committees

Third line: Independent 
assurance

•  Primary responsibility for 

day-to-day risk management 
•  Identifies, assesses, monitors, 
manages and mitigates risks 
and exploits opportunities

•  Embeds risk management and 
internal controls as business  
as usual

•  Design and execution of 

appropriate mitigations and 
internal controls 

•  Ensures actions to mitigate 

risks are implemented

•  Self-certification of operation  

of processes and controls

•  Functions: Risk and 

Compliance, Legal, HR, 
Security, Internal Controls

•   Groups: Risk Forum; FCA 
Governance group, Trust 
Council; Cyber Risk forum; Heath 
and Safety Committee; Business 
Continuity Planning steering 
group, GDPR steering group
•   Establish appropriate policies, 
provide guidance, advice and 
direction on implementation
•  Monitor the first line of defence

•   Provide independent assurance 
that risk is being appropriately 
managed

•  Carried out by parties such as 

internal auditors, PCI 
compliance assessors & 
external auditors 

•   Identify process improvements 

and efficiencies

53

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTPRINCIPAL RISKS AND UNCERTAINTIES

Identifying, 
evaluating and 
managing the 
Group’s risks

The Board has carried out a robust assessment  
of the principal risks facing the Group, including  
those that would threaten its business model, future 
performance, solvency or liquidity. This included an 
assessment of the likelihood and impact of each risk 
identified, and the mitigating actions being taken.  
Risk levels were modified to reflect the current view  
of the relative significance of each risk.

A new principal risk has been added in respect of  
the COVID-19 pandemic. The Board had previously 
identified a principal risk in relation to the economy, 
market and business environment, and a lower 

likelihood risk in respect of business continuity in the 
event of a major event. However, the specific scenario 
of a pandemic, and the magnitude of the disruption 
caused, was not previously anticipated, and therefore 
a new separate risk has been included below.

The principal risks and uncertainties identified  
are detailed in this section. Additional risks and 
uncertainties to the Group, including those that  
are not currently known or that the Group currently 
deems immaterial, may individually or cumulatively 
also have a material effect on the Group’s business, 
results of operations and/or financial condition.

IMPACT AND CHANGES IN THE YEAR

KEY MITIGATIONS

As described more fully on pages 4 to 7, the COVID-19 pandemic 
has caused unprecedented levels of disruption to every aspect 
of the UK economy, the automotive market, our customers, our 
consumers, our suppliers, our employees and the way we 
operate our business. From 23 March 2020 members of the 
public were advised to stay at home except for limited 
circumstances, and our retailer customers were required to 
close their showrooms. This impacts on many of our existing 
principal risks as follows:

•  Economy: The restrictions on many UK businesses will 

significantly impact the UK economy, with GDP expected to 
decline by between 7% and 13% in 2020. The number of both 
trade and private transactions is expected to dramatically 
reduce during the period of full lockdown. As the restrictions 
ease, there is a risk that social distancing measures and 
decreased consumer confidence could lead to a reduced 
number of transactions for the rest of the year. This could 
impact our ability to generate revenue and collect cash  
from our retailer customers, our Manufacturer and Agency 
customers and private sellers.

•  Competition: Our retailer customers’ ability to spend on 

marketing may be significantly reduced and therefore there  
is a risk that they move to alternative routes to market to save 
cost. Also, in order to preserve cash, our own marketing spend 
has been reduced and this has the potential to weaken our 
competitive position. 

•  Employees: The physical health and safety of our employees is 

of paramount importance and therefore in line with Government 
guidelines, our entire workforce is working remotely. Also, due to 
this significant reduction in activity, we furloughed just over 25% 
of our employees in early April 2020. This could result in an 
adverse impact on our collaborative culture and ways of 
working, and on our employees’ mental health and wellbeing. 
There is a future risk when we return to office working to ensure 
that the health of our employees is protected.

•  Reliance on third parties: The economic situation increases the 
risk of failure for third-party suppliers, which could impact our 
ability to provide services to our customers, or adversely affect 
the consumer experience leading to a loss in audience.

The pandemic also raises the likelihood of our other risks  
which were not previously reported within principal risks  
(due to their previously low probability) as follows:

•  A crisis or major event prevents the business or its customers/
suppliers from being able to operate: Whilst we had identified 
as a risk an event which caused a major disruption to our 
business, this was considered to have a low likelihood. The 
specific scenario of a pandemic, in which our customers would 
be forced to close, or where our employees would not be able 
to work from our premises for sustained periods of time, was 
previously considered to have a very low likelihood.

•  Risk of breaching financial covenants: Our revolving credit 
facility contains financial covenants for debt cover and 
interest cover. Due to our high levels of cash generation  
and strong financial position, the risk of breaching these 
covenants was previously very low and therefore not 
disclosed as a principal risk.

•  Governance: We adapted our governance arrangements so 
that the Board was able to react quickly and decisively to the 
situation as it unfolded. We established a COVID-19 response 
team with different workstreams, each focusing on a different 
aspect of impact (including employees, operational 
effectiveness, customers, suppliers and partners, financial 
position and viability, risks and controls). Key risk indicators 
were established to monitor automotive market activity, 
audience metrics and customer behaviour. 

•  Employees: From the onset of the situation, we have engaged 

with our employees through regular and transparent 
communications, including twice-weekly all-company virtual 
briefings from senior management. We closely monitored 
and adopted all Government and PHE guidelines to protect 
the physical safety of our employees, and implemented 
remote working as from 17 March 2020. We offered a full 
programme of support and resources to enable our 
employees to work remotely in an effective and collaborative 
way, including consideration of mental and physical 
wellbeing; working environment reviews; and training/
guidelines for managers to support staff including those  
who had been furloughed. 

•  Customers: In order to support our retailer customers and 

increase the likelihood of their future viability, we introduced  
a comprehensive support package including free advertising 
to our retailer customers whilst their showrooms were required 
to be closed; extensions to credit terms; new products and 
services to help them to prepare for re-opening; and an 
educational programme of webinars. 

•  Competition: We monitor our competitive landscape  

and audience metrics closely, and despite our reduction  
in marketing spend, our relative audience share has  
been maintained.

•  Suppliers: We increased the level of scrutiny of our ongoing 

supplier and partner monitoring programmes, with a focus on 
their ability to continue to operate and their financial viability. 

•  Business continuity and operational resilience: We already 

had a robust Business Continuity Plan, managed by a 
cross-functional steering group. At the start of the outbreak, 
we refreshed the plans to incorporate various scenarios, 
ranging from a single employee diagnosis, to an extreme  
case of all employees being required to work from home,  
and therefore we were in a very strong position to implement 
remote working. We reviewed and addressed all key person 
dependencies in the event of high staff absences. We also 
refreshed our risk assessments and controls to identify areas 
where risk may be increased as a result of remote working and 
adjusted the control framework accordingly.

•  Risk of breaching financial covenants: Cost reductions  
were implemented immediately, including reductions in 
executive salaries and waiver of bonuses, removal of most 
discretionary spend, including marketing, and furlough of just 
over 25% of employees (with most employees being topped up 
to full salary). Our balance sheet and liquidity position were 
further strengthened by an equity placing, raising £183.2m net 
of fees incurred on 1 April 2020, our share buyback programme 
was temporarily paused, and no final dividend has been 
declared for 2020.

RISK

1.  
COVID-19

Increase 

Relevant focus areas
1    2    3    4    5    6

54

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020 
FOCUS AREAS THAT ARE IMPACTED BY OUR RISKS 

  Core

  Adjacent

  Future

1     Maintain the best consumer experience  

4      Become to new cars what we are in used

for buying and selling vehicles

5     Develop a more efficient way to source,  

2     Continually innovate to create value for  

dispose and move vehicles

6       Extend our product offering further down  

the buying funnel, towards online transactions

our customers

3     Improve vehicle stock choice, volumes  

and accuracy

RISK

IMPACT

CHANGES IN THE YEAR

KEY MITIGATIONS

2. 
Economy, market 
and business 
environment

Increase 

Relevant focus areas
3    4   

There are a number of 
scenarios which could lead to 
a contraction in the number of 
new or used car transactions, 
including the COVID-19 
pandemic (as described 
above in (1)); the ongoing trade 
negotiations with respect to 
the UK’s departure from the 
EU; or regulatory change  
and environmental concerns 
from consumers leading to a 
shift in demand away from 
vehicle ownership. 

These could result in reduced 
retailer profitability, leading to  
a fall in advertising spend or a 
contraction in the number of 
retailers. It could also lead to  
a reduction in manufacturers’ 
spend on digital display 
advertising. 

As described on pages 16 to 19, the total 
number of transactions for the 12 months 
ended March 2020 declined by 4.3% to 9.8m. 
New car registrations declined 10.9% to 2.1m  
in the 12 months to March 2020. Used car 
transactions decreased by 2.3% to 7.7m in the 
12 months to March 2020, although scrappage 
rates remained stable and so the total number 
of cars in the UK marginally increased. 

We had not seen material evidence of 
consolidation by retailers during the year 
ended March 2020 however we anticipate  
that there will be a reduction in the number  
of retailers over the next 12 months due to the 
economic impact of the COVID-19 pandemic. 

There continues to be significant uncertainty 
about the implications surrounding the UK’s 
departure from the EU and the outcome of 
trade negotiations, including the impact on 
tariffs, currency volatility and consumer 
confidence levels.

Overall, this risk has increased. 

3.  
Brand

No change

Relevant focus areas
1    2    3    4    5    6

Our brand is one of our biggest 
assets. Our research shows  
that we are the most trusted 
automotive classified brand  
in the UK.

Failure to maintain and protect 
our brand, or negative publicity 
that affects our reputation  
(for example, a data breach), 
could diminish the confidence 
that retailers, consumers and 
advertisers have in our 
products and services, and 
result in a reduction in audience 
and revenue.

Our research shows that Auto Trader has 89% 
prompted brand awareness with consumers 
for new and used cars and is consistently voted 
as the most influential automotive website by 
consumers in the car buying process. 

We continue to see very low levels of fraudulent 
and misleading adverts, due to additional 
measures and monitoring techniques used by 
our security team. 

•  The mitigations in respect of the COVID-19 

position specifically are outlined above in (1). 

•  The Board continues to consider the potential 
implications of the UK’s departure from the EU 
and will monitor as negotiations progress.

•  We monitor new and used car transactions 
closely, using data from SMMT and from the 
DVLA, from observing behaviour on our 
marketplace, and from engaging closely 
with our customers.

•  We engage with regulatory bodies, 

Government departments and 
manufacturers to monitor developments in 
respect of climate change as relevant to the 
automotive industry. We monitor consumer 
demand and are evolving our product 
offering to help consumers when they are 
considering purchasing an electric vehicle. 

•  We use our own Auto Trader Retail Price Index 
and valuations data to monitor the pricing 
trends of used cars by trade sellers. 

•  We continue to diversify into related and 
adjacent activities to reduce our reliance  
on stock and to improve the resilience of  
our business model. 

•  We closely manage our cost base and 

operate on a lean basis, and have been able 
to respond swiftly to the current conditions.

•  We have a clear and open culture with  
a focus on trust and transparency. 

•  We have a dedicated customer security 
team, who closely monitor our site to 
identify and quickly remove fraudulent  
or misleading adverts. 

•  We invest in new and innovative marketing 
campaigns and new ways of engaging  
car buyers to continue to maintain brand 
awareness, and to change perceptions of 
Auto Trader to be a destination for new cars 
as well as used.

•  Our approach to cyber security and data 

protection, as described on page 56, helps  
to protect us from the adverse impact of a 
significant data breach or cyber attack.

55

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORT 
PRINCIPAL RISKS AND UNCERTAINTIES CONTINUED

RISK

IMPACT

CHANGES IN THE YEAR

KEY MITIGATIONS

There are several online 
competitors in the automotive 
classified market, and 
alternative routes for 
consumers to sell cars, such  
as car buying services or 
part-exchange. Competitors 
could develop a superior 
consumer experience or retailer 
products that we are unable to 
replicate; or change focus to try 
to expand their range of stock 
and disrupt our market position. 

This could impact our ability  
to grow revenue due to  
the loss of audience or 
customers, or erosion of our 
paid-for business model.

The competitive landscape continues to 
develop, with new business models emerging. 
Big media players, such as Facebook, have 
entered the marketplace, mostly competing 
for lower-value private sales. There has been 
recent competitor consolidation, and retailers 
and manufacturers are also evolving their 
online offerings. Our diversification into other 
adjacent activities also results in a wider 
competitor set. 

During the year, we grew our share of minutes 
spent on automotive classified sites, grew 
cross platform visits as measured by Google 
Analytics, and continued to increase the level 
of stock on site.

The impact of COVID-19 has strengthened the 
case for online marketing of vehicles which 
reduces the competition from offline routes.

We remain at the forefront of innovation in the 
digital automotive marketplace.

At the start of the year, we launched AT Vehicle 
Check which enables dealers to check the 
provenance of the vehicles they are sourcing, 
and to display this to consumers thereby 
improving transparency. We also launched 
Text Chat, which gives buyers the ability to text 
retailers directly from adverts, connecting 
dealers with buyers. 

In March 2020, we launched a new data tool 
called Market Insight, designed to help 
retailers identify and adapt to market trends  
in vehicle supply and consumer demand in 
both their local and national marketplace.

We also launched more features to help 
consumers in their car buying journey,  
including an improved version of Price 
Indicator Flags, which provide car buyers with 
a visual indicator showing how competitively 
cars are priced in the market, and a new 
relevance-based sort order to promote  
the most relevant adverts to consumers.

Overall this risk remains unchanged.

We continue to make progress in migrating our 
applications to the cloud, which increases the 
resilience of our systems and the security of 
our data. Our aim is to get all applications 
migrated to the cloud in the next year.

The constantly evolving threat of a cyber 
attack means that overall the risk level  
is unchanged.

Failure to develop and execute 
new products or technologies, 
or to adapt to changing 
consumer behaviour towards 
car buying, or ownership, could 
have an adverse impact. For 
example, this could lead to 
missed opportunities should  
we fail to be at the forefront of 
industry developments. 

As a digital business, we are 
reliant on our IT infrastructure  
to continue to operate. 

Any significant downtime of  
our systems would result in an 
interruption to the services  
we provide. 

A significant data breach, 
whether as a result of our  
own failures or a malicious 
cyber-attack, would lead to a 
loss in confidence by the public, 
car retailers and advertisers. 

This could result in reputational 
damage, loss of audience,  
loss of revenue and potential 
financial losses in the form  
of penalties.

•  We have the largest and most engaged 
audience of any UK automotive site. Our 
investment in our brand helps us to protect and 
grow our audience, to ensure that we remain 
the most influential website for consumers 
when purchasing a vehicle. Despite our 
reduction in marketing spend, we are 
continuing to grow our relative audience share. 

•  We monitor competitor activity closely 
through monthly reporting and formal 
quarterly competitor reviews, and regularly 
review this at OLT and Board level.

•  We continue to invest in and develop our 
product offering to improve the value  
we offer to consumers, retailers and 
manufacturers. 

•  We work in an agile way and to date have 

responded quickly to emerging competitive 
threats.

•  Continuous research into changing 

consumer behaviour, regular horizon 
scanning and monitoring of emerging 
trends, use of external resources where 
needed, and regular contact with similar 
businesses around the world.

•  Formal reviews of opportunities to disrupt 

the marketplace.

•  Ability to innovate and respond quickly  
due to our agile and collaborative way  
of working, and continuous investment  
in technology.

•  We have a disaster recovery and business 
continuity plan in place which is regularly 
reviewed and tested. This includes the use  
of two data centres and regular back ups  
of data. We are well progressed in our 
migration to the public cloud.

•  We continuously monitor the availability  
and resilience of processing systems and 
services. If required, we can restore the 
availability of and access to systems and 
data in a timely manner in the event of a 
physical or technical incident.

•  We have dedicated security teams, including 

white hat hackers, and carry out regular 
penetration testing and review of threats 
and vulnerabilities. We invest in IT and 
security infrastructure to ensure our systems 
remain robust.

•  All of our employees are required to 

undertake annual compliance training which 
includes Information Security and GDPR.

•  We have two-factor verification for all our car 

retailers and employees, to access our network.

•  We have been PCI DSS (payment card 

industry data security standard) compliant 
since 2013 and use an external Quality 
Security Assessor to maintain best practice.

4. 
Increased 
competition

No change

Relevant focus areas
1    2    3    4    5    6

5. 
Failure to 
innovate: 
disruptive 
technologies  
and changing 
consumer 
behaviours

No change

Relevant focus areas
1    3    5    6

6. 
IT systems and 
cyber security

No change

Relevant focus areas
1    2    3   

56

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020 
FOCUS AREAS THAT ARE IMPACTED BY OUR RISKS 

  Core

  Adjacent

  Future

1     Maintain the best consumer experience  

4      Become to new cars what we are in used

for buying and selling vehicles

5     Develop a more efficient way to source,  

2     Continually innovate to create value for  

dispose and move vehicles

6       Extend our product offering further down  

the buying funnel, towards online transactions

our customers

3     Improve vehicle stock choice, volumes  

and accuracy

IMPACT

CHANGES IN THE YEAR

KEY MITIGATIONS

RISK

7. 
Employees

No change

Relevant focus areas
2  

Our continued success 
requires us to attract, recruit, 
motivate and retain our highly 
skilled workforce, with a 
particular focus on specialist 
technological and data skills. 
Failure to do so could result in 
the loss of key talent.

8. 
Reliance on  
third parties

No change

Relevant focus areas
1    3    5    6   

We rely on third parties 
particularly with regard to 
supply of data about vehicles 
and their financing, so it is 
important that we manage 
relationships with, and 
performance of, key suppliers.  
If these suppliers were to suffer 
significant downtime or fail, this 
could lead to a loss of revenue 
from dealer customers and a 
loss of audience due to 
impaired consumer experience.

Employee engagement remains high,  
with 89% of employees completing our 
engagement survey saying they are proud 
to work at Auto Trader. Our Glassdoor rating 
based on anonymous reviews is 4.5 out of 5.

As required under the 2018 Corporate 
Governance Code, we established a new 
employee engagement forum which liaises 
with the Board without executives to ensure 
they understand the views of our workforce.

As described in (1), COVID-19 had the potential 
to adversely impact our people and our 
culture. However, through the actions taken, 
this risk has been mitigated and therefore 
overall, this risk remains unchanged.

We have now secured our access to taxonomy 
through our acquisition of KeeResources. 
However, as described in (1) above, the 
COVID-19 pandemic increases the likelihood  
of the failure of a third party. 

Overall on balance this risk remains unchanged. 

•  We use long-term incentive plans for our 

senior and key staff, which are currently of 
material value to those in the schemes. 

•  We carry out active succession planning  

and career development plans to retain and 
develop our executives. Talent development 
is now part of the Terms of Reference of the 
Nomination Committee.

•  We have a strong, values-led culture which is 
embedded through recruitment, induction, 
training and appraisal processes.

•  We carry out employee engagement 

surveys and closely monitor Glassdoor 
ratings. We have regular business updates, 
networks, guilds and an all-employee 
annual conference.

•  Refer to (1) above for the specific mitigation  

in response to the COVID-19 pandemic. 

•  Where possible, we limit reliance on a single 
supplier to reduce potential single points  
of failure.

•  Contracts and service level agreements  
are in place with all key suppliers. New 
relationships go through a robust 
procurement and legal review process,  
and are subject to regular review. 

•  We carry out due diligence on our key 

suppliers and partners at the onset of the 
relationship and throughout the life of these 
relationships. This includes financial viability, 
resilience and alignment with our values and 
culture. Refer to (1) above for the increased 
focus and scrutiny of this in response  
to COVID-19.

•  We seek to develop strong commercial 

relationships with our partners and regularly 
explore ways of working together even more 
effectively. We monitor the performance of 
partners and suppliers to ensure continued 
quality and uptime. 

57

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTPRINCIPAL RISKS AND UNCERTAINTIES CONTINUED

Viability statement

In accordance with the UK
Corporate Governance Code 
2018 (the ‘Code’), the Directors 
have assessed the prospects 
and viability of the Group over 
a period significantly longer 
than 12 months from the 
approval of these financial 
statements.

58

Assessment of prospects
The Group’s overall strategy and 
business model, as set out on pages 20 to 
27, and pages 14 and 15, respectively, are 
central to assessing its future prospects. 
The Group’s strategy is to significantly 
improve UK car buying, focusing around 
its core marketplace, whilst moving 
towards creating an online transaction 
journey for car buyers.

As such, key factors likely to affect the 
future development, performance and 
position of the Group are:

•   Data and technology: continuous 
investment is made in developing 
platform technologies which leads to 
improvements for consumers, retailers 
and manufacturers;

•   Market position: the Group has the 

largest and most engaged audience of 
any UK automotive site and is the most 
influential website a consumer visits 
when purchasing a vehicle; and

•   People: continued success and growth 
are dependent on the ability to attract, 
retain and motivate a highly skilled 
workforce, with a particular focus on 
specialist technological and data skills.

The Board has determined that a period 
of three years to March 2023 is the most 
appropriate period to provide its viability 
statement due to:

•   it being consistent with the Group’s 

rolling three-year strategic planning 
process;

•   it reflects reasonable expectations in 
terms of the reliability and accuracy  
of operational forecasts; and

•   projections looking out further than 

three years become significantly less 
meaningful given the pace of change  
in the digital automotive market.

The Group’s prospects are assessed 
primarily through its strategic planning 
process. This process includes an annual 
review of the ongoing plan, led by the 
Group CEO and CFO through the 
Operational Leadership Team and in 
conjunction with relevant functions. The 
Board participates fully in the annual 
process and has the task of considering 
whether the plan continues to take 
appropriate account of the external 
environment including technological, 
social and macro-economic changes.

The output of the annual review process  
is a set of objectives which the Group 
determines to be its focus areas, an analysis 
of the risks that could prevent the plan 
being delivered, and the annual financial 
budget. The latest updates to the plan were 
finalised in March 2020, which considered 
the Group’s current position and its 
prospects over the forthcoming years.  
This budget was subsequently adjusted  
to reflect the impact of COVID-19. 

Detailed financial forecasts that consider 
customer numbers, stock levels, ARPR, 
revenue, profit, cash flow and key financial 
ratios have been prepared for the three-
year period to March 2023. Funding 
requirements have also been considered, 
with particular focus on the ongoing 
compliance with the covenants attached 
to the Group’s Syndicated RCF.

The first year of the financial forecasts are 
based off the Group’s 2021 annual budget 
with adjustments made for the impact of 
COVID-19. The second and third years are 
prepared in detail and are flexed based on 
the actual results in year one. Progress 
against financial budgets, forecasts and 
focus areas are reviewed monthly by both the 
Operational Leadership Team and the Board. 

The key assumptions in the financial forecasts, 
reflecting the overall strategy, include:

•  continued growth in Trade revenue as we 
develop the core advertising platform; 
•  growth in adjacent areas of new car and 

product developments to source, dispose 
and move vehicles more efficiently; and 
•   increase in costs through salaries as the 
Group continues to grow to support and 
develop new products.

These key assumptions are reflected in the 
Group’s principal risks, which are set out on 
pages 54 to 57. The purpose of the principal 
risks is primarily to summarise those 
matters that could prevent the Group from 
delivering on its strategy. A number of other 
aspects of the principal risks – because of 
their nature or potential impact – could also 
threaten the Group’s ability to continue in 
business in its current form if they were to 
occur. This was considered as part of the 
assessment of the Group’s viability, as 
explained below.

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020COVID-19 impact 
The Group’s 2021 annual budget was 
significantly impacted by the COVID-19 
pandemic. The Group announced measures 
to support customers throughout the period 
where retailers were required to close their 
showrooms. In addition to these measures, 
payment terms for March 2020 services 
were extended. Subsequently, additional 
allowances were made for retailer customers, 
including offering a 25% discount for the 
month of June 2020 before returning to full 
prices in July 2020. The impact of these 
measures has been overlaid on the 
three-year forecast to March 2023.

Assessment of viability
The output of the Group’s strategic and 
financial planning process detailed 
previously reflects the Board’s best 
estimate of the future prospects of the 
business. To make the assessment of 
viability, however, additional scenarios 
have been modelled over and above  
those in the ongoing plan, based upon a 
number of the Group’s principal risks and 
uncertainties which are documented on 
pages 54 to 57. These scenarios were 
overlaid into the plan to quantify the 
potential impact of one or more of these 
crystallising over the assessment period.

While each of the Group’s principal risks has 
a potential impact and has therefore been 
considered as part of the assessment, only 
those that represent severe but plausible 
scenarios have been modelled through the 
plan. These were:

Scenario 1: Pandemic impact
Link to risk – COVID-19, Economy, market 
and business environment and changing 
consumer behaviour.
The current COVID-19 global pandemic and 
the impact to the UK economy has been 
considered. Government restrictions resulted 
in the temporary closure of retailers and 
impacted on consumer buying behaviour 
through April and May 2020. Through the 
lockdown period the Group provided free 
advertising for retailers to help customers 
and maintain live stock on site. 

In this scenario we assume that after  
the lessening of lockdown restrictions,  
a second wave returns resulting in a second 
lockdown that lasts for a five-month period 
from November to March 2021. Through  
this period, we have assumed that retailer 
advertising is once again made free of 
charge, resulting in a 99% decrease in 
Retailer revenue across those months.  

We have also assumed a 75% decrease in 
Consumer Services revenue and an 85% 
decrease in revenue from Manufacturer 
and Agency. 

Following this period it is assumed that 
there is recovery and the Group reverts to 
the normal charging model, however there 
is a negative impact on retailer numbers. 
Cost savings in the year have been 
assumed mainly through a reduction in 
marketing spend as well as applicable  
cost saving measures.

Scenario 2: Data breaches
Link to risk – COVID-19, IT systems  
and cyber security, Brand.
The impact of any regulatory fines has  
been considered. The biggest of these is 
the General Data Protection Regulation 
(‘GDPR’) fine for data breaches, which was 
enacted in May 2018. This scenario assumes 
a data breach resulting in the maximum 
fine, coupled with a significant level of 
reputational damage to the Group’s brand. 
This is in addition to the current impact of 
COVID-19, with lockdown restrictions eased 
in June 2020 and full charging commencing 
in July 2020. 

As a result of the data breach, a severe 
reduction in revenue was modelled through 
Trade, resulting in an initial 50% decrease in 
revenue driven by lost retailers. An initial 
40% decrease in Consumer Services and a 
55% decrease in Manufacturer and Agency 
areas was also assumed through the loss of 
consumer and partner confidence. Modest 
recovery was assumed after the data 
breach for the remainder of the financial 
year to March 2021. Marketing costs were 
increased to model a potential need  
to increase traffic.

The scenarios above both include the  
impact of the placing of new ordinary  
shares announced on 1 April 2020 with gross 
proceeds of £185.9m raised, or £183.2m  
net of fees incurred. 

The scenarios also consider the biannual 
covenants attached to the Group’s 
Syndicated RCF ensuring thresholds  
are met. The scenarios are hypothetical 
and severe for the purpose of creating 
outcomes that have the ability to threaten 
the viability of the Group.

The results of the stress testing 
demonstrated that due to the Group’s 
significant free cash flow, access to the 
Syndicated RCF and the Board’s ability to 

adjust the discretionary share buyback 
programme, it would be able to withstand 
the impact and remain cash generative.

Extent of lockdown period
As mentioned above, the Group 
implemented measures to support 
retailers through the period that they 
could not trade. These measures included 
free advertising. In a typical month where 
these measures are implemented the 
Group would record an operating loss of 
£4m – £7m. Given the high level of cash 
conversion the cash burn in such a month 
would be similar. 

Lockdown restrictions were eased through 
June 2020, however until a vaccine or cure 
for COVID-19 is found there is a risk that 
these strict measures are reintroduced. 

The sensitivity scenario 1 explores such  
an outcome but given the unprecedented 
nature of the circumstances, a more 
extreme scenario may exist. In such a 
scenario the Group may not implement 
customer discounts to the same level and 
take more extreme cost saving levels in 
order to preserve profitability. 

Viability statement
Based on their assessment of prospects 
and viability above, the Directors confirm 
that they have a reasonable expectation 
that the Group will be able to continue in 
operation and meet its liabilities as they 
fall due over the three-year period ending 
March 2023.

Going concern
The Directors also considered it appropriate 
to prepare the financial statements on the 
going concern basis, as explained in the 
Basis of preparation paragraph in note 1  
to the financial statements.

The Company’s Strategic report, set 
out on pages 2 to 59, was approved 
by the Board on 25 June 2020 and 
signed on its behalf by:

Nathan Coe 
Chief Executive Officer
25 June 2020

59

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORT 
GOVERNANCE OVERVIEW

ED WILLIAMS
CHAIRMAN

These reports explain our governance policies 
and procedures in detail and describe how we 
have applied the principles contained in the UK 
Corporate Governance Code 2018 (the ‘Code’).

Compliance with the Corporate 
Governance Code
The Company complied with all 
provisions set out in the Code for the 
period. The Corporate Governance 
Code 2018 applied to us for the first time 
this year. Our governance arrangements 
were already largely in line with the 
requirements of the Corporate 
Governance Code 2018; however there 
were a limited number of changes that 
were made in order to comply fully with 
the provisions of the Code: 

•  The Terms of Reference of the 

Remuneration Committee were 
updated;

•  A Cultural Scorecard was introduced 
to assist the Board in assessing and 
monitoring the culture of the 
organisation;

•  A new Board Engagement Guild was 

introduced as the primary mechanism 
for workforce engagement with the 
Board; and

•  A new stakeholder framework was 
introduced to assist the Board in 
ensuring that the views of and 
impact on the wider stakeholders 
are taken into account in decision 
making and discussions. 

Directors and succession planning 
As we announced on 29 April 2019, 
Trevor Mather retired from the  
Board on 29 February 2020. We  
were pleased to be able to put our 
succession plan into practice, and 
after a transitional period of several 
months, Nathan Coe was appointed 
as CEO on 1 March 2020, Catherine 
Faiers was promoted to the Board as 
Chief Operating Officer on 1 May 2019 
and Jamie Warner was appointed as 
CFO on 1 March 2020. We also 
appointed an additional independent 
Non-Executive Director. Following a 
thorough and robust recruitment 
process, led by the Nomination 
Committee, Sigga Sigurdardottir  
was appointed as a Director with 
effect from 1 November 2019. 

Following all the above changes,  
the Board is now comprised of four 
independent Non-Executive Directors, 
three Executive Directors and myself  
as Chairman, and I am pleased that  
we have reached our longer-term 
aspirational goal of having a Board  
with equal numbers of men and women. 

All Directors will offer themselves  
for election or re-election by the 
shareholders at the forthcoming AGM.

Board evaluation
We carried out an internal evaluation 
process this year. I was particularly 
pleased that, despite a number of Board 
changes within a short time (with four of 
the Board members having either joined 
the Board or changed roles within the 
past 12 months) the evaluation showed 
that the new Board is already operating 
very effectively, with only a few minor 
points for improvement. 

Impact of COVID-19
The COVID-19 pandemic began to 
spread in the UK only a short time after 
the new Board was established. This 
required us to quickly change our 
established governance arrangements 
(including the frequency and format of 
meetings, and the level of involvement 
of Non-Executive Directors) so that the 
Board was able to react quickly and 
decisively to the situation as it unfolded. 

Annual General Meeting
Our Annual General Meeting (‘AGM’) will 
be held at 10:00am on Wednesday 16 
September 2020 at 4th Floor, 1 Tony Wilson 
Place, Manchester, M15 4FN. In light of  
the current restrictions over public 
gatherings due to COVID-19, the AGM will 
be run as a closed meeting. Myself and 
other Directors will join the meeting by 
telephone. We strongly encourage all 
shareholders to cast their votes by proxy, 
and to send any questions in respect of 
AGM business to ir@autotrader.co.uk.

Ed Williams
Chairman
25 June 2020

KEY SECTIONS IN THIS REPORT

Board leadership and company purpose

Read more P64   

Division of responsibilities

Read more P65  

Composition, succession and evaluation

Read more P66  

Audit, risk and internal control

Read more P69   

Remuneration

Read more P69   

57%

Board independence as at  
31 March 2020 (excluding  
the Chairman)

100%

Board and Committee meeting  
attendance for the year ended  
31 March 2020

50%

Female representation on our  
Board as at 31 March 2020

60

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020A robust framework
Enabling the Board and its Committees to operate efficiently and focus on the right areas of responsibility.

The Board
Main responsibilities include:

Providing leadership for the long-term success  
of the Group.

Overall authority for the management and conduct of the 
Group’s business, strategy, objectives and development.

Monitoring delivery of business strategy and objectives; 
responsibility for any necessary corrective action.

Oversight of operations including effectiveness  
of systems of internal controls and risk management.

Approval of changes to the capital, corporate and/or 
management structure of the Group.

Approval of the Annual Report and Financial Statements, 
communications with shareholders and the wider 
investment community.

Approval of the dividend policy.

Committees of the Board
The Board has established the following Committees and has delegated certain functions and tasks within their approved Terms of Reference.  
This allows the Board to operate efficiently and focus on relevant areas of its responsibilities.

The membership of each Committee and a summary of its role is below. The full Terms of Reference of each Committee are published  
on the Company’s website at plc.autotrader.co.uk/investors.

Nomination Committee 

Audit Committee 

Remuneration Committee

Disclosure Committee

Members  
Ed Williams (Chair)

David Keens

Jill Easterbrook

Jeni Mundy

Sigga Sigurdardottir

Members  
David Keens (Chair)

Jill Easterbrook

Jeni Mundy

Members  
Jill Easterbrook (Chair)

David Keens

Jeni Mundy

Members  
Nathan Coe

Jamie Warner

Claire Baty

Sigga Sigurdardottir

Sigga Sigurdardottir

Role and Terms of Reference

Role and Terms of Reference

Role and Terms of Reference

Reviews the structure, size and 
composition of the Board and 
its Committees, and makes 
recommendations to the 
Board. Also covers diversity, 
talent development and 
succession planning.

Reviews and reports to the 
Board on the Group’s financial 
reporting, internal control, 
whistleblowing, internal audit 
and the independence and 
effectiveness of the external 
auditors.

Responsible for all elements  
of the remuneration of the 
Executive Directors, the 
Chairman and senior 
employees.

Role and Terms of Reference

Assists the Board in discharging 
its responsibilities relating to 
monitoring the existence of 
inside information and its 
disclosure to the market.

Read more P70 

Read more P73   

Read more P77  

Go online   

plc.autotrader. co.uk/investors

61

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORT 
BOARD OF DIRECTORS

ED WILLIAMS – CHAIRMAN

Biography
Ed was appointed as Chairman  
of Auto Trader Group plc in 
February 2015. Prior to this, Ed  
was a Non-Executive Director of 
Auto Trader Holding Limited from 
November 2010 and Chairman 
from March 2014.

He was the founding Chief 
Executive of Rightmove plc, 
serving in that capacity from 
November 2000 until his 
retirement from the business  
in April 2013. Rightmove plc was 
floated on the London Stock 
Exchange in February 2006.

Prior to Rightmove, Ed spent  
the majority of his career as a 
management consultant with 
Accenture and McKinsey & Co.  
Ed holds an MA in Philosophy, 
Politics and Economics from  
St Anne’s College, Oxford.

Appointed to PLC Board 
February 2015

Independent on appointment
Yes

External appointments 
Idealista S.A.

Committee memberships 
•  Nomination (Chair)

NATHAN COE – CHIEF EXECUTIVE OFFICER 

Biography
Nathan was first appointed to the 
Board as Chief Operating Officer 
(‘COO’) in April 2017 and as Chief 
Financial Officer (‘CFO’) in July 
2017. Nathan was appointed 
Chief Executive Officer (‘CEO’)  
in March 2020, following the 
announcement of former CEO 
Trevor Mather’s retirement. 

Nathan joined Auto Trader in  
2007 to oversee the transition 
from a magazine business to a 
pure digital company. Prior to  
his appointment to the Board, 
Nathan was the joint Operations 
Director, sharing responsibility 
for the day-to-day operations  
of the business.

Prior to joining Auto Trader, 
Nathan was at Telstra, Australia’s 
leading telecommunications 
company, where he led Mergers 
and Acquisitions and Corporate 
Development for its media and 
internet businesses. He was 
previously a consultant at  
PwC, having graduated from  
the University of Sydney with  
a B.Com (Hons).

Appointed to PLC Board 
April 2017

Independent on appointment 
N/A

External appointments 
None

Committee memberships 
•  Disclosure

CATHERINE FAIERS – CHIEF OPERATING OFFICER

JAMIE WARNER – CHIEF FINANCIAL OFFICER

Catherine graduated from the 
University of Durham with a BA 
in Economics and is a qualified 
Chartered Accountant,  
training at PwC. 

Appointed to PLC Board 
May 2019

Independent on appointment 
N/A

External appointments 
None

Committee memberships 
•  None

Jamie graduated from  
Bristol University with a BSc in 
economics and economic history 
and is a qualified Chartered 
Management Accountant.

Appointed to PLC Board 
March 2020

Independent on appointment 
N/A

External appointments 
None

Committee memberships
•  Disclosure

Biography
Jamie was appointed CFO in 
March 2020. Prior to this he was 
Auto Trader’s CFO-Designate 
and Deputy CFO. During his 
seven years at Auto Trader, 
Jamie has worked in a variety  
of different roles across finance, 
covering commercial finance, 
financial reporting, pricing and 
investor relations.

Jamie initially worked as a freight 
derivatives broker for inter-dealer 
broker GFI. Jamie left to join a 
start-up company, Swapit, 
developing a children’s online 
swapping and trading community, 
that was subsequently acquired 
by Superawesome. He then joined 
Auto Trader in 2012.

Biography
Catherine joined Auto Trader in 
August 2017 and was appointed  
as Chief Operating Officer in May 
2019. Catherine is responsible for 
the day-to-day operations of  
Auto Trader’s business. She is also 
focused on guiding the Group’s 
strategy and development.

Prior to this, Catherine was Chief 
Operating Officer at Addison Lee 
where she was responsible for  
all aspects of operations with  
a team of over 750 employees, 
management of the base of 
6,000 driver partners, fleet 
logistics and customer operations. 
She was previously Corporate 
Development Director at Trainline 
with responsibility for strategy, 
change management and M&A 
and before that a Director at 
Close Brothers Corporate Finance.

62

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020The dates of appointment shown are the dates on which the Directors were first appointed to the Board of Auto Trader Group plc.
Any reference pre February 2015 refers to the Group’s previous parent company, Auto Trader Holding Limited.

DAVID KEENS – SENIOR INDEPENDENT NON-EXECUTIVE DIRECTOR 

JILL EASTERBROOK – INDEPENDENT NON-EXECUTIVE DIRECTOR

Biography
David was appointed as a 
Non-Executive Director on  
1 May 2015. 

David was previously Group 
Finance Director of NEXT plc  
(1991 to 2015) and its Group 
Treasurer (1986 to 1991). Previous 
management experience includes 
nine years in the UK and overseas 
operations of multinational food 
manufacturer Nabisco (1977 to 
1986) and prior to that seven years 
in the accountancy profession.

David is a member of the 
Association of Chartered 
Certified Accountants and of  
the Association of Corporate 
Treasurers.

Appointed to PLC Board 
May 2015

Independent on appointment 
Yes

External appointments 
J Sainsbury plc

Committee memberships 
•  Audit (Chair)
•  Nomination
•  Remuneration

Biography
Jill was appointed as a 
Non-Executive Director to  
the Board on 1 July 2015. Jill is 
currently also a Non-Executive 
Director of Ashtead Group plc, 
the FTSE100 international 
equipment rental company.

Previously, Jill was a member  
of the Executive Committee  
at Tesco Plc where she held a 
variety of senior roles, and was 
the Chief Executive Officer of  
JP Boden & Co.

Jill started her career at  
Marks & Spencer in buying and 
merchandising and also spent 
time as a management consultant 
with Capgemini Ernst & Young.

Appointed to PLC Board
July 2015

Independent on appointment 
Yes

External appointments 
Ashtead Group plc

Committee memberships 
•  Remuneration (Chair)
•  Audit
•  Nomination

JENI MUNDY – INDEPENDENT NON-EXECUTIVE DIRECTOR

SIGGA SIGURDARDOTTIR – INDEPENDENT NON-EXECUTIVE DIRECTOR

Biography
Jeni was appointed as a 
Non-Executive Director on 
1 March 2016.

Jeni is currently the Regional 
Managing Director UK & Ireland 
of Visa Inc.

She was previously at Vodafone 
Plc (1998 to 2017). She held Group 
Director roles across product 
management and sales, as well 
as serving as Chief Technology 
Officer on the UK and New 
Zealand Executive Boards.

Jeni started her career as a 
Telecommunications Engineer  
in New Zealand and holds an MSc  
in Electronic Engineering from 
Cardiff University.

Appointed to PLC Board
March 2016

Independent on appointment 
Yes

External appointments 
UK Finance Board 

Committee memberships 
•  Audit
•  Nomination
•  Remuneration

Biography
Sigga was appointed as a 
Non-Executive Director to the 
Board effective 1 November 2019. 

Sigga joined Tesco Bank as  
Chief Customer Officer in 
November 2019. 

Sigga has worked in the financial 
services industry for 18 years, 
pioneering digital transformation 
at both American Express and 
Santander UK. Most recently,  
she was responsible for the 
development and launch of Asto, 
a Santander Fintech business, 
providing innovative cash-flow 
solutions to small businesses. 

Sigga holds a doctorate in 
leadership and innovation from 
Manchester Business School,  
an MBA from IESE Business 
School as well as a BS degree in 
Marketing from the University  
of South Carolina.

Appointed to PLC Board 
November 2019

Independent on appointment 
Yes

External appointments 
Tesco Bank

Committee memberships 
•  Audit
•  Nomination
•  Remuneration

CLAIRE BATY – COMPANY SECRETARY

Biography
Claire joined Auto Trader in July  
2015 and is Company Secretary  
and Director of Governance.  
She is responsible for corporate 
governance; legal services; 
regulatory compliance; customer 
security; procurement; and  
risk management.

Claire was previously Deputy 
Company Secretary at Betfair 
Group plc and prior to that was 
Company Secretary at Centaur 
Media plc.

Claire is a qualified accountant,  
a member of the Institute of 
Chartered Secretaries and 
Administrators and holds an MBA 
from Manchester Business School.

63

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTCORPORATE GOVERNANCE STATEMENT

This corporate governance statement explains key features  
of the Company’s governance framework and how it complies 
with the UK Corporate Governance Code published in 2018  
by the Financial Reporting Council.

The Board plays an important role in ensuring 
that our culture remains aligned with our 
long-term strategy.

As well as the Guild there are already a number of established 
ways in which the Company engages with the workforce, for 
example, an annual employee engagement survey; an annual 
conference; regular sharing of information from the CEO via 
regular business updates, emails and videos; and informal open 
forums such as breakfast forums. 

Engagement with shareholders
The Board has a comprehensive investor relations programme  
to ensure that existing and potential investors understand the 
Company’s strategy and performance. As part of this programme, 
the Executive Directors give formal presentations to investors  
and analysts on the half-year and full-year results in November 
and June respectively. These updates are webcast live and then 
posted on the Group’s investor relations website and are available 
to all shareholders.

The results presentations are followed by formal investor 
roadshows in the UK and overseas.

There is also an ongoing programme of attendance at 
conferences, one-to-one meetings and group meetings with 
institutional investors, fund managers and analysts. These 
meetings cover a wide range of topics, including strategy, 
performance and governance, but care is exercised to  
ensure that any price-sensitive information is released to  
all shareholders, institutional and private, at the same time. 
Meetings which relate to governance are attended by the 
Chairman or another Non-Executive Director as appropriate. 
Private shareholders are encouraged to give feedback and 
communicate with the Board through ir@autotrader.co.uk.

The Board receives regular reports on issues relating to share  
price, trading activity and movements in institutional investor 
shareholdings. The Board is also provided with current analyst 
opinions, forecasts and feedback from its joint corporate brokers, 
Bank of America and Numis, on the views of institutional investors on 
a non-attributed and attributed basis, and on the views of analysts 
from its financial PR agency, Powerscourt. Any major shareholders’ 
concerns are communicated to the Board by the Executive Directors.

The Chairman, the Senior Independent Director and other  
Non-Executive Directors are available to meet with shareholders 
and arrangements can be made through the Company Secretary.

Introduction
This statement also includes items required by the Listing Rules  
and the Disclosure Guidance and Transparency Rules (‘DTRs’).  
The UK Corporate Governance Code (the ‘Code’) is available  
on the Financial Reporting Council website at frc.org.uk.

Compliance with the 2018 Code
The Company has complied in full with all provisions of the  
2018 Corporate Governance Code during the year. This report  
is structured to follow each of the sections of the Code:

Board leadership and company purpose 

Strategy
The Board is responsible for setting the Group’s purpose,  
for determining the basis on which the Group generates value  
over the long term and developing a strategy for delivering  
the objectives of the Group. The Strategic report, which can  
be found on pages 2 to 59, sets out the Group’s purpose, strategy, 
objectives and business model. 

Culture 
Auto Trader has a distinctive culture that is values-oriented  
and underpinned by a diverse and inclusive workforce. The  
Board plays an important role in ensuring that this culture  
remains aligned with our long-term strategy, in setting values, 
demonstrating behaviours consistent with these values, and  
in monitoring the culture and behaviours of the organisation. 

Recognising the importance of our values-led culture, the Board 
focused its annual strategy offsite on people, culture and values.  
This included discussions on the evolution of the culture over time  
and how this may need to adapt in the future as the business enters 
new areas of opportunity. It also included specific initiatives including 
the introduction of more family friendly policies and flexible working 
arrangements; considerations of our working environment; and 
initiatives to improve the diversity of the organisation. 

The Board receives a regular Cultural Scorecard, designed to  
allow monitoring of various cultural indicators such as staff 
retention, diversity, investment in training, absences, employee 
engagement and customer feedback. The Board receives and 
discusses this on a regular basis during Board meetings. 

Workforce engagement 
A Board Engagement Guild has been established as the core 
mechanism by which the Board engages with the workforce.  
The Board has decided that it is not appropriate to designate  
a specific NED to carry out this role and instead shares this  
role across all NEDs. The Guild meets with the Chairman and 
Non-Executive Directors without Executive Directors or any 
members of senior management present and has met twice  
during the year, covering topics such as the CEO succession, BAME 
and LGBT+ representation, climate change and sustainability. 

The Board Engagement Guild comprises members from across 
different parts of the business and canvases views and opinions  
from their colleagues to share with the Board. They are all active 
members of the Company’s other existing guilds, which cover areas 
such as family & wellbeing, diversity & inclusion and sustainability. 

64

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Annual General Meeting
At the 2019 Annual General Meeting, all resolutions were passed 
with votes in support ranging from 90.25% to 100%.

The 2020 AGM will take place at 10:00am on Wednesday 16 
September 2020 at the Company’s registered office at 4th Floor, 
1 Tony Wilson Place, Manchester, M15 4FN. In light of the current 
restrictions over public gatherings due to COVID-19, the AGM will  
be run as a closed meeting. We strongly encourage all shareholders 
to cast their votes by proxy, and to send any questions in respect of 
AGM business to ir@autotrader.co.uk.

Results of resolutions proposed at the AGM will be published on the 
Company’s website: plc.autotrader.co.uk/investors following the AGM.

Whistleblowing
A whistleblowing policy has been adopted which includes access to a 
whistleblowing telephone service run by an independent organisation, 
allowing employees to raise concerns on an entirely confidential basis. 
Reports are directed to the Audit Committee Chair and the Company 
Secretary. The Audit Committee receives regular reports on the use of 
the service, any significant reports that have been received, the 
investigations carried out and any actions arising as a result.

All proxy votes received in respect of each resolution at the AGM are 
counted and the balance for and against, and any votes withheld, 
are indicated. At the meeting itself, voting on all the proposed 
resolutions is conducted on a poll rather than a show of hands, in line 
with recommended best practice. The Chairman, the Chair of each 
of the Committees and the Executive Directors will join the 2020 
AGM by telephone. Shareholders are strongly encouraged to send 
any questions in respect of the AGM by email to ir@autotrader.co.uk. 
Following the meeting, responses to questions will be published on 
the website at plc.autotrader.co.uk/investors.

Conflicts of interest
In accordance with the Company’s Articles of Association, the 
Board has a formal system in place for Directors to declare conflicts 
of interest and for such conflicts to be considered for authorisation.

Any external appointments or other significant commitments of the 
Directors require the prior approval of the Board. None of the Executive 
Directors have any external directorships as at the date of this report. 
The Board is comfortable that external appointments of the Chairman 
and the Non-Executive Directors do not create any conflict of interest. 

The Notice of the AGM can be found in a booklet which is being 
mailed out at the same time as this Annual Report. The Notice of 
the AGM sets out the business of the meeting and an explanatory 
note on all resolutions. Separate resolutions are proposed in 
respect of each substantive issue.  

Concerns over operation of the Board
All of the Directors have the right to have their opposition to, or concerns 
over, any Board decision noted in the minutes. Directors are entitled to 
take independent professional advice at the Company’s expense in the 
furtherance of their duties, where considered necessary.

Division of responsibilities

Board roles
To ensure a clear division of responsibility at 
the head of the Company, the positions of 
Chairman and Chief Executive Officer are 
separate and not held by the same person. 

The division of roles and responsibilities 
between the Chairman and the Chief 
Executive Officer is set out in writing  
and has been approved by the Board. 

David Keens is the Senior Independent 
Director.

Board and Committee responsibilities
The Board has adopted a formal schedule 
of matters reserved for its approval and has 
delegated other specific responsibilities to 
its Committees. The schedule sets out key 
aspects of the affairs of the Company 
which the Board does not delegate and is 
reviewed at least annually.

Each Committee has formally approved 
Terms of Reference which are reviewed 
and approved at least annually, or more 
frequently as circumstances require. 

Details are published on our website at  
plc.autotrader.co.uk/investors.

CHAIRMAN

•  Leadership and governance of the Board.
•  Creating and managing constructive relationships between the Executive and Non-

Executive Directors.

•  Ensuring ongoing and effective communication between the Board and its key shareholders.
•  Setting the Board’s agenda and ensuring that adequate time is available for discussions.
•  Ensuring the Board receives sufficient, pertinent, timely and clear information.

CHIEF EXECUTIVE OFFICER

•  Responsible for the day-to-day operations and results of the Group.
•  Developing the Group’s objectives, strategy and successful execution of strategy.
•  Responsible for the effective and ongoing communication with shareholders.
•  Delegates authority for the day-to-day management of the business to the Operational 

Leadership Team (comprising the Executive Directors and senior management) who have 
responsibility for all areas of the business.

NON-EXECUTIVE DIRECTORS

•  Scrutinise and monitor the performance of management.
•  Constructively challenge the Executive Directors.
•  Monitor the integrity of financial information, financial controls and systems of risk management.

SENIOR INDEPENDENT DIRECTOR

•  Acts as a sounding board for the Chairman.
•  Available to shareholders if they have concerns which the normal channels through the 

Chairman, Chief Executive Officer or other Directors have failed to resolve.

•  Meets with the other Non-Executive Directors without Executive Directors present.
•  Leads the annual evaluation of the Chairman’s performance.

COMPANY SECRETARY

•  Available to all Directors to provide advice and assistance.
•  Responsible for providing governance advice.
•  Ensures compliance with the Board’s procedures, and with applicable rules and regulations.
•  Acts as secretary to the Board and all Committees.

65

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTCORPORATE GOVERNANCE STATEMENT CONTINUED

Composition, succession and evaluation

At the date of this report, the Board consists of the Non-Executive 
Chairman, four independent Non-Executive Directors and three 
Executive Directors.

Ed Williams was considered to be independent on appointment.  
All of the Non-Executive Directors (David Keens, Jill Easterbrook, 
Jeni Mundy and Sigga Sigurdardottir) are considered to be 
independent in character and judgement, and free of any  
business or other relationship which could materially influence 
their judgement. The Chairman’s fees and the Non-Executive 
Directors’ fees are disclosed on pages 84 and 85, and they 
received no additional remuneration from the Company during  
the year. Therefore, at 31 March 2020 and to the date of this report, 
the Company is compliant with the Code provision that at least 
half the Board, excluding the Chairman, should comprise 
independent Non-Executive Directors.

Board and Committee meetings and attendance
Board meetings are planned around the key events in the corporate 
calendar, including the half-yearly and final results and the Annual 
General Meeting (‘AGM’), and a strategy meeting is held each year.

In months where there is no Board meeting, a financial update  
call is held at which the Board discusses results with operational 
management. Once a year, Directors spend a day visiting customers.

During the year, the Chairman and Non-Executive Directors  
have met without Executive Directors present. In addition, the 
Non-Executive Directors have met without the Chairman and  
the Executive Directors present. 

Attendance at meetings

Board

Audit 
Committee

Remuneration
Committee

Nomination 
Committee

Number of scheduled  
meetings held

Director

Ed Williams

Trevor Mather 1

Nathan Coe

Catherine Faiers2

Jamie Warner3

David Keens

Jill Easterbrook

Jeni Mundy 

Sigga Sigurdardottir4

9

9/9

8/8

9/9

8/8

1/1

9/9

9/9

9/9

4/4

1.  Retired from the Board on 29 February 2020.
2. Appointed to the Board on 1 May 2019.
3. Appointed to the Board on 1 March 2020.
4. Appointed to the Board on 1 November 2019.

4

n/a

n/a

n/a

n/a

n/a

4/4

4/4

4/4

2/2

7

n/a

n/a

n/a

n/a

n/a

7/7

7/7

7/7

4/4

3

3/3

n/a

n/a

n/a

n/a

3/3

3/3

3/3

2/2

Note: In addition to the scheduled Board meetings detailed above, regular weekly 
Board calls relating to COVID-19 took place during March 2020.

66

The Board makes decisions in order to ensure 
the long-term success of the Group whilst 
taking into consideration the interests of 
wider stakeholders.

Time commitment
Any external appointments or other significant commitments  
of the Directors require the prior approval of the Board. None  
of the Executive Directors have any external directorships as  
at the date of this report. The Board is comfortable that external 
appointments of the Chairman and the Non-Executive Directors do 
not impact on the time that any Director devotes to the Company.

Induction and development
All newly appointed Directors receive an induction briefing on  
their duties and responsibilities as Directors of a publicly quoted 
company. There is a formal induction programme to ensure that 
newly appointed Directors familiarise themselves with the Group 
and its activities, either through reading, meetings with the relevant 
member of senior management or through sessions in the Board 
meetings. This was refreshed in response to the Board evaluation in 
2019, and was utilised, tailored as appropriate, for the appointment 
of new Non-Executive and Executive Directors during the year.

The majority of Board meetings contain a presentation from senior 
management on one of the focus areas for the year. Specific 
business-related presentations are given to the Board by senior 
management and external advisors when appropriate – refer to 
the table of activities on page 67. 

All Directors are offered the opportunity to meet with customers 
and take part in sales calls to understand the business from a 
customer’s perspective, or to take part or observe focus groups 
with consumers who use our website. All Directors receive regular 
newsletters from our sales and service team to ensure they are 
kept informed of the latest customer dialogue and sentiment.

The Board as a whole is updated, as necessary, in light of any 
governance developments as and when they occur, and there is  
an annual Legal and Regulatory Update provided as part of the 
Board meeting. All Directors are required to complete our annual 
compliance training modules covering anti-bribery, anti-money 
laundering, data protection, information security and other 
relevant subjects. As part of the Board evaluation, the Chairman 
meets with each Director to discuss any individual training and 
development needs.

Board and Committee activities in 2020 
The Board makes decisions in order to ensure the long-term 
success of the Group whilst taking into consideration the interests 
of wider stakeholders, such as employees, consumers, customers 
and suppliers, and other factors as required of it under s172 of the 
Companies Act 2006. Board meetings are one of the mechanisms 
through which the Board discharges this duty, and in order to 
formalise this process, a stakeholder framework has been 
established which is applied to all Board papers and discussions. 
Further information about engagement with the Group’s 
stakeholders is included in the table on pages 28 and 29.

The Board’s activities are structured through the year to develop  
and monitor the delivery of the Group’s strategy and financial results; 
to receive feedback from and engage with stakeholder groups such 
as employees, customers and suppliers; and to maintain a robust 
governance and risk management framework. The table below sets 
out some of the Board’s key activities during the year. 

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020S
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STRATEGY

OPERATIONAL

FINANCIAL

PEOPLE AND CULTURE

SHAREHOLDERS

RISK AND GOVERNANCE

Monthly operational 
report with key 
achievements and 
issues in the month, 
view of the industry, 
competitors and 
customers.

Monthly 
financial 
report with 
results, KPIs, 
out-turn and 
external 
analyst 
consensus.

Monthly report of 
people changes, 
recruitment, resourcing 
needs and employee 
engagement.

Quarterly Culture 
Scorecard monitoring.

•  Focus area: Become 
to new cars what we 
are in used.

•  CEO departure and 

succession planning. 

Regular feedback from 
investor meetings.

Quarterly shareholder  
analysis.

Approval of material 
contracts.

Governance and 
regulatory updates.

•  Tenure of Chair 

discussion. Update 
Board Schedule of 
Matters to give  
more authority  
to management  
for charitable 
donations.

•  Review and 
approval  
of the mid-term 
financial plan.

•  Focus area: Improve 
vehicle stock choice, 
volumes and 
accuracy.

•  Approval of 

Annual Report 
and Preliminary 
Results.

•  Approval of 2019  
Bonus out-turn.
•  PSP and Single 
Incentive Plan  
targets and grants.

•  Approval of dividend policy, 
capital structure and share 
buyback programme.
•  Recommendation of  

•  Review and approval 
of Group risk register.
•  Review and approval 
of viability statement.

final dividend.

•  Review of progress 
on Dealer Auction 
(joint venture with 
Cox Automotive).

•  Acquisition of 
KeeResources 
Limited.

•  Review: Private 
advertising and 
Instant Offer.

•  Focus area: Develop 
a more efficient way 
to source, dispose 
and move vehicles.

•  Focus area: 

Continually innovate 
to create value for 
our customers.

•  Focus area: Maintain 
the best consumer 
experience for 
buying and selling 
vehicles.

•  Board Engagement 

•  Review of feedback from 

Guild.

analysts and investors from 
results roadshows.

•  Audit Committee: 
internal audit and 
Cyber/GDPR 
updates.

•  Reviewed feedback from 

investors and proxy advisory 
agencies in advance of Annual 
General Meeting (‘AGM’).

•  Review and approval 
of modern slavery 
statement.

•  Review of insurance 

programme.

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with a particular 
b
o
focus on culture  
t
c
and people. 
O

•  Customer visits to 
small and large 
retailers.

•  Key events  
for FY21.

•  Review:  

Use of our data.

•  Approval of  
half-yearly 
report.

•  Remuneration 
framework, 
employee share 
scheme, CEO and  
CFO salary.

•  Approval of interim dividend.

•  Review: OEM: 
Manufacturer  
and Agency. 

•  2020 focus areas 
and operating 
plan.

•  Review: Audience 
and marketing 
activities. 

•  Review of tax 
compliance.

•  Focus area: Extend 
our product offering 
further down the 
buying funnel, 
towards online 
transactions.

•  COVID-19 customer 

actions. 

•  COVID-19 
financial 
scenarios 
planning.

•  Review of 

remuneration 
framework. 
•  Gender pay  

gap reporting.

•  Succession planning, 
talent development 
and diversity.

•  Director salary and 
fee reductions and 
bonus waivers.
•  Internal Board 

evaluation feedback 
and action plan.

•  Review and approval 
of Group risk register.

•  Business continuity.
•  Audit Planning & 
SM&CR regime.

•  External legal and 
regulatory update.

•  Review of internal  

and risk management 
framework and 
internal controls.
•  Review of external 

audit effectiveness.

•  Approval of equity raise, 

•  COVID-19 

suspension of share buybacks 
and suspension of guidance. 

•  Agreement to set an ESG 

strategy and framework, and 
more metrics including Scope 3 
GHG emissions reporting.

contingency and 
business continuity 
planning.

•  Treasury Policy. 

67

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORT 
 
 
CORPORATE GOVERNANCE STATEMENT CONTINUED

Information and support available to Directors
Full and timely access to all relevant information is given to the 
Board. For Board meetings, this consists of a formal agenda, 
minutes of previous meetings and a comprehensive set of papers 
including regular operational and financial reports, provided to 
Directors in a timely manner in advance of meetings.

All Directors have access to the advice and services of the 
Company Secretary, Claire Baty. The appointment or removal  
of the Company Secretary is a matter for the whole Board. 

Appointments to the Board
The Board has established a Nomination Committee, chaired by  
Ed Williams, with all other members comprising independent 
Non-Executive Directors. The main responsibilities of this Committee 
are to keep under review the structure, size and composition of the 
Board and its Committees; to identify and nominate candidates  
for appointment to the Board; to ensure that there are formal  
and orderly succession plans in place; and to oversee talent 
development, diversity and inclusion across the whole Group.

The work of the Committee is described on pages 70 to 72.

The Board and its Committees have an appropriate balance of 
skills, experience and knowledge of the Group to enable them to 
discharge their respective duties and responsibilities effectively  
in accordance with main principle K of the Code. Biographies of  
all members of the Board appear on pages 62 and 63.

Election of Directors
The Board can appoint any person to be a Director, either to fill a 
vacancy or as an addition to the existing Board. Any Director so 
appointed by the Board shall hold office only until the next AGM 
and shall then be eligible for election by the shareholders. The AGM 
Notice sets out the specific reasons for reappointing each Director.

Tenure of Chair
The 2018 UK Corporate Governance Code contains a provision that 
the Chairman should not remain in post beyond nine years from the 
date of their first appointment to the Board. Ed Williams joined the 
Auto Trader business as a Non-Executive Director in November 2010 
when it was under private ownership. He joined the Auto Trader 
Group plc Board in February 2015 and the Company listed on the 
London Stock Exchange in March 2015.

As disclosed in the 2019 Annual Report, the Nomination Committee, 
led by David Keens as Senior Independent Director, considered this 
change in the Code and consulted with the FRC. The understanding 
of the Committee and the Board is that the nine-year period 
commences on the date that Auto Trader listed on the London 
Stock Exchange. The nine-year period for Ed Williams therefore 
runs to March 2024. However, it should be noted that these 
comments are made in reference to the maximum term stipulated 
in the new Code and do not commit the Company or Ed Williams to 
him remaining as Chairman until 2024.

Board evaluation and effectiveness
An internal evaluation was conducted in 2020. The next external 
evaluation is due in 2021; however, given the unfolding COVID-19 
pandemic, the Board may consider deferring this into the next 
financial year (2022). 

The internal review included the completion of a detailed questionnaire 
by each of the Board Directors, covering the following areas: 

•  Board meetings and information flows.
•  The Board’s role, knowledge and skills.
•  Board composition and succession planning.
•  Business strategy, performance and culture.
•  Risk management.
•  Engagement with shareholders and other stakeholders.
•  The operation of each of the Board’s Committees. 
•  Follow up of the recommendations raised in the previous review.

The results were reviewed by the Chairman and then discussed 
with the Board in March 2020. 

ACTIONS ARISING FROM THE 2019 INTERNAL REVIEW

Although Board papers are published on a timely basis, 
there is often a large volume of pre-reading in  
a short space of time.

There has been more discipline in ensuring the papers are as concise as possible without losing 
the detail required; and in publishing these piecemeal through a Board portal, so as to give more 
time to read.

As the Terms of Reference of each Committee expand,  
the agendas for each meeting become very full.

Additional Committee meetings were scheduled to spread the agenda items and enable 
more time for focus areas and discussions. 

As the induction process has not been needed  
for a number of years, this becomes out of date  
and should be refreshed.

The induction process was reviewed and refreshed to ensure that it continues to provide 
Directors with the information and knowledge they need about the business and their role.  
This was used, on an appropriately tailored basis, for the new appointments during the year.

ACTIONS ARISING FROM THE 2020 INTERNAL REVIEW 

Particularly for the newer Board members, Board papers 
may include jargon/Company-specific terminology. 

More focus by the Executive Directors and Company Secretary to ensure the jargon is kept 
 to a minimum.

More formality around training and development needs.

Training plans to be developed for individual Directors, taking into account their existing 
knowledge, skills and experience, and records to be maintained of development activities.

More understanding of and engagement with newer 
customer groups (for example, manufacturers, leasing 
companies, automotive finance houses).

A greater focus on the strategy for ESG matters,  
including establishing a governance framework  
and setting targets.

Arrangements to be made for the Board to engage directly with these customer groups, including 
customer visits and/or invitations to attend Board meetings.

Governance arrangements for ESG and sustainability matters to be reviewed, and more focus on 
a formal strategy to be introduced. Further details will be provided in the 2021 Annual Report.

68

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020 
In addition, an assessment of the Chairman’s performance was 
carried out, led by the Senior Independent Director, and feedback 
was provided to him individually. Overall, the results showed that the 
Board and its Committees continue to operate well, and that each 
individual Director continues to make an effective contribution.

Risk management and internal control
The Company does not have a separate Risk Committee; the Board is 
collectively responsible for determining the nature and extent of the 
principal risks it is willing to take in achieving its strategic objectives. 

Letters of appointment
The Chairman and the Non-Executive Directors have letters of 
appointment which are available for inspection at the registered 
office of the Company during normal business hours and at the 
place of the AGM from at least 15 minutes before and until the end 
of the meeting; or on request from ir@autotrader.co.uk. These 
letters set out the expected time commitment from each Director. 
Non-Executive appointments to the Board are for an initial term of 
up to three years. Non-Executive Directors are typically expected 
to serve two three-year terms, although the Board may invite the 
Director to serve for an additional period. 

The Board acknowledges its responsibility  
for establishing and maintaining the  
Group’s system of risk management  
and internal controls.

Audit, risk and internal control 

The Board has established an Audit Committee, chaired by David 
Keens and comprised entirely of independent Non-Executive 
Directors. The Chairman is not a member of the Committee. The 
Committee has defined Terms of Reference which include assisting 
the Board in discharging many of its responsibilities with respect  
to financial and business reporting, risk management, internal 
control, internal audit and external auditors. The work of the 
Committee is described on pages 73 to 76.

Financial and business reporting
Assisted by the Audit Committee, the Board has carried out a review 
of the 2020 Annual Report and considers that, in its opinion, the report 
is fair, balanced and understandable and provides the information 
necessary for shareholders to assess the Company’s position and 
performance, business model and strategy. Refer to the Report of the 
Audit Committee on pages 73 to 76 for details of the review process.

The Board acknowledges its responsibility for establishing and 
maintaining the Group’s system of risk management and internal 
controls and it receives regular reports from management 
identifying, evaluating and managing the risks within the business. 
The system of internal controls is designed to manage, rather than 
eliminate, the risk of failure to achieve business objectives and can 
provide only reasonable, and not absolute, assurance against 
material misstatement or loss. 

The processes in place for assessment, management and 
monitoring of risks are described in Principal risks and 
uncertainties on pages 54 to 57.

The Audit Committee reviews the system of risk management  
and internal controls through reports received from management, 
along with others from internal and external auditors. Management 
continues to focus on how internal controls and risk management 
can be further embedded into the operations of the business and 
on how to deal with areas of improvement which come to the 
attention of management and the Board.

The Board, assisted by the Audit Committee, has carried out a 
review of the effectiveness of the system of risk management and 
internal controls during the year ended 31 March 2020 and for the 
period up to the date of approval of the consolidated financial 
statements contained in the Annual Report. The review covered all 
material controls, including financial, operational and compliance 
controls and risk management systems. The Board considered the 
weaknesses identified and reviewed the developing actions, plans 
and programmes that it considered necessary. The Board confirms 
that no significant weaknesses or failings were identified as a 
result of the review of effectiveness.

Remuneration 

The Board has established a Remuneration Committee, chaired  
by Jill Easterbrook and comprised entirely of independent 
Non-Executive Directors. The Remuneration Committee is 
responsible for determining the remuneration policy, and for 
setting remuneration for the Executive Directors, the Chairman  
and senior employees; for monitoring the remuneration policies  
for the wider organisation; and for ensuring the alignment of 
reward with the culture of the organisation. 

See pages 58 and 59 for the Board’s statement on going concern 
and the viability statement.

The work of the Committee is described on pages 77 to 89.

69

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTREPORT OF THE NOMINATION COMMITTEE

ED WILLIAMS
CHAIR OF THE NOMINATION COMMITTEE

OVERVIEW

•  Composed of the Chairman and four independent 

Non-Executive Directors.

•  At least one meeting held per year.
•  Meetings are attended by the Chief Executive Officer 

and other relevant attendees by invitation. 

OUR PROGRESS IN 2020

•  Implementation of succession plan, resulting in 
appointment of Chief Executive Officer, Chief 
Operating Officer and Chief Financial Officer.

•  Appointment of an additional independent  

Non-Executive Director, increasing the proportion  
of women on the Board to 50%. 

•  Followed up on the recommendations of the 2019 

external Board evaluation, and reviewed the results  
of the 2020 internal evaluation.

•  Review and updating of formal succession plans for the 
Chairman, Non-Executive Directors, Executive Directors 
and senior management.

FOCUS AREAS FOR 2021

•   Continue to monitor Board and senior management 

succession in the context of the Company’s  
long-term strategy.

•  Support management and the Board in promoting 
diversity in senior management and across the 
workforce, including identifying and developing talent.

3

meetings were held during 
the year:

100%

meeting attendance by all 
Committee members

Member

Ed Williams (Chair) 

David Keens 

Jill Easterbrook 

Jeni Mundy 

Sigga Sigurdardottir1

Meetings 
attended/
total meetings 
held

Percentage of
meetings 
attended

3/3

3/3

3/3

3/3

2/2

100%

100%

100%

100%

100%

1.  Appointed to the Committee on 1 November 2019.

For more information on the Committee’s Terms of Reference
visit plc.autotrader.co.uk/investors.

70

The Committee believes that effective 
succession planning is critical to the 
Company’s long-term success.

Dear shareholders,
I am pleased to present the Report of the Nomination 
Committee for 2020.

Role of the Committee
The Committee reviews the structure, size and composition of 
the Board and its Committees, and makes recommendations 
to the Board for appointments to the Board. The Committee  
is responsible for ensuring that there are formal and orderly 
succession plans in place for the members of the Board. 

The Committee oversees diversity and inclusion across the 
whole Group and monitors succession planning and talent 
development below Board level. 

How the Committee operates
All members of the Committee are independent Non-Executive 
Directors. The Chairman of the Board chairs all meetings of  
the Committee unless they relate to the appointment of his 
successor or such other matters in which he may have a potential 
conflict of interest. For those meetings, the Senior Independent 
Director (‘SID’) is invited to take the Chair unless the SID is in 
contention for the role or also has a potential conflict of interest.

The Committee meets at least once a year, and on an ad hoc 
basis as required. Only members of the Committee have the right 
to attend meetings; however, the Chief Executive Officer attends 
for all or part of meetings so that the Committee can understand 
his views, particularly on key talent within the business.

Succession planning 
The Committee believes that effective succession planning  
is critical to the Company’s long-term success. We have a 
continual formal succession planning process to ensure 
orderly succession for the Board and senior management. 

Our succession plan was put into practice this year when 
Trevor Mather retired as CEO on 29 February 2020. 

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Board composition

As at 31 March 2019

As at 31 March 2020

1

3

2

Chairman

Independent Non-Executive Directors

Executive Directors

Gender diversity

As at 31 March 2019

As at 31 March 2020

4

2

% of women on the Board: 33%

% of women on the Board: 50%

Men

Women

Board tenure1

As at 31 March 2019

As at 31 March 2020

1

5

0-3 years

3-6 years

1.  Refers to period since appointment to the PLC Board.

1

4

3

4

4

4

4

Following the announcement in April 2019 of Trevor’s planned 
retirement, Nathan Coe was appointed as CEO-Designate, and after 
a transitional period of several months, Nathan was appointed as 
CEO on 1 March 2020. Catherine Faiers was promoted to the Board 
as Chief Operating Officer on 1 May 2019, which enabled Nathan to 
focus on an orderly handover. Jamie Warner was appointed as CFO 
on 1 March 2020. 

During the year, the Committee has updated and developed the 
formal succession plans for the new Board, including the Chairman, 
Non-Executive Directors, Executive Director and senior management. 

Appointment of Non-Executive Director
The Committee keeps under continual review the size and 
composition of the Board, and also the skills, knowledge and 
experience required of the Board in the context of the Group’s 
strategy. Taking into consideration the Group’s increasing 
involvement in regulated activities such as consumer finance,  
and the need for an orderly succession plan for the current  
Non-Executive Directors, the Committee identified a need to 
appoint an additional independent Non-Executive Director. 

The process for identifying candidates was led by the Committee:

•  A comprehensive candidate search brief was agreed, including the 
required industry skills, knowledge and experience required, and 
taking into consideration the benefits of diversity on the Board.
•  An external executive recruitment consultant, Ivy Street, was 
engaged, with whom the Group has no other relationship.

•  The shortlisted candidates each met with members of the Board 
on a one-on-one basis. These meetings included an assessment 
of candidates in the context of the expected values and 
behaviours of Board members. 

Board skills and experience

The Board brings a wide range of skills and experience to 
complement the Group and its strategy. Board members have 
leadership experience within large and listed companies, and 
each have their own specialist experience.

Following this process, Sigga Sigurdardottir was identified  
as the Committee’s preferred candidate, having extensive 
experience in digital transformation and financial services. 
Following recommendation to the Board, Sigga was appointed  
as a Non-Executive Director with effect from 1 November 2019.

8 
Strategy

2
Retailing

8 
Change/ 
transformation

8 
Governance  
and risk

3
Financial  
reporting

2

3
Marketing

6
Digital/ 
technology  
innovation

6 
People

2
Prior listed  
company

2
Financial 
services

7 
Consumer

Policy on appointments to the Board
A priority for the Committee has been, and will continue to be, 
ensuring that members of the Board collectively possess the broad 
range of skills, expertise and industry knowledge, and business and 
other experience necessary for the effective oversight of the Group.

Appointments are made on merit, against objective criteria and with 
due regard to the benefits of diversity on the Board. The Committee 
takes account of a variety of factors before recommending any new 
appointments to the Board, including relevant skills to perform the 
role, experience, knowledge and diversity, including gender and 
ethnic diversity.

We adopted the Hampton-Alexander target for women representation 
on our Board in 2019, and we are pleased to report that we continue to 
exceed this target, with an equal number of women and men on the 
Board. We continue to aspire to this as a longer-term goal for the 
women in senior management and for the organisation as a whole. 

We acknowledge the recommendations of the Parker review,  
but have not at this stage set a target, and do not currently  
meet the recommendations. 

71

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTREPORT OF THE NOMINATION COMMITTEE CONTINUED

Impact of the 2018 Corporate Governance Code
As reported in the 2019 Annual Report, the 2018 UK Corporate 
Governance Code applies to us from 1 April 2019. The new  
Code contains a provision that the Chairman should not 
remain in post beyond nine years from the date of their first 
appointment to the Board.

Ed Williams joined the Auto Trader business as a Non-Executive 
Director in November 2010 when it was under private ownership. 
He joined the Auto Trader Group plc Board in February 2015 and 
the Company listed on the London Stock Exchange in March 2015.

The Committee, led by David Keens as Senior Independent 
Director, has considered this change in the Code and has 
consulted with the FRC. The understanding of the Committee 
and the Board is that the nine-year period commences on the 
date that Auto Trader listed on the London Stock Exchange. 
The nine-year period for Ed Williams therefore runs to March 
2024. However, it should be noted that these comments are 
made in reference to the maximum term stipulated in the new 
Code and do not commit the Company or Ed Williams to him 
remaining as Chairman until 2024.

Diversity and inclusion
The Nomination Committee’s Terms of Reference include the 
responsibility to oversee diversity and inclusion across the whole 
Group, not just at Board and senior management level. We recognise 
that women, and employees from a BAME (Black, Asian and Minority 
Ethnic) background continue to be under-represented at senior 
management level and throughout the organisation. 

We remain committed to improving diversity at all levels, in 
particular in parts of the business where women are currently 
underrepresented, such as technology, and to attract and develop 
more employees from a BAME background at all levels and areas 
of the organisation. 

The Company has established a Diversity and Inclusion Guild,  
with representation from across all parts of the business and led 
by members of our Operational Leadership Team. This Guild is 
responsible for developing and driving our strategy to create a 
diverse, inclusive and conscious Auto Trader, and reports to the 
Nomination Committee on its activities and progress. The work  
of the Guild is described in more detail on page 44.

At the end of our financial year, 40% of the Operational Leadership 
Team (‘OLT’) were women, and 32% of the OLT’s direct reports were 
women, a combined total of 32%, which means that we are close to 
meeting the Hampton-Alexander Review recommendations. 

Board evaluation
We carried out an internal Board evaluation during the year,  
which included following up on the recommendations of the 2019 
externally facilitated Board evaluation. This is described in detail on 
pages 68 and 69 of the Corporate governance statement. Our next 
external Board evaluation is due to take place in 2021; however, given 
the evolving COVID-19 pandemic, the Board may consider deferring  
this into the next financial year.

Election and re-election of Directors 
In accordance with the UK Corporate Governance Code, all 
Directors will retire and offer themselves for election or re-election 
to the Board. The Directors who have been in post throughout the 
year have been subject to a formal evaluation process, and both 
the Committee and the Board are satisfied that all Directors 
continue to be effective in, and demonstrate commitment to,  
their respective roles on the Board and that each makes a  
valuable contribution to the leadership of the Company.

The Board therefore recommends that shareholders approve the 
resolutions to be proposed at the 2020 AGM relating to the election 
and re-election of the Directors.

I welcome any questions in respect of the work of the Committee, 
which can be submitted to ir@autotrader.co.uk.

Ed Williams 
Chair of the Nomination Committee 
25 June 2020

72

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020REPORT OF THE AUDIT COMMITTEE

DAVID KEENS
CHAIR OF THE AUDIT COMMITTEE

OVERVIEW

•  Composed of four independent Non-Executive Directors.
•  David Keens is considered by the Board to have recent 
and relevant experience. All members have significant 
commercial and operating experience in consumer  
and digital businesses.

•  At least three meetings held per year.
•  Meetings are attended by the CEO, COO, CFO, internal 

auditors and external auditors by invitation.

OUR PROGRESS IN 2020

•     Discuss key areas of financial judgement including  

the acquisition of KeeResources.

•  Assessing the Group’s going concern and viability 

statements, including the impact of COVID-19.

•  Review the effectiveness of internal audit, internal 

controls and risk management.

•  Evaluate the effectiveness and independence  

of external audit.

FOCUS AREAS FOR 2021

•  Agree with KPMG any changes for their 2021 audit.

4

meetings were held during 
the year:

100%

meeting attendance by all 
Committee members

Member

David Keens (Chair) 

Jill Easterbrook 

Jeni Mundy 

Sigga Sigurdardottir1

Meetings 
attended/
 meetings held

Percentage of
meetings 
attended

4/4

4/4

4/4

2/2

100%

100%

100%

100%

1.  Appointed to the Committee on 1 November 2019.

The Committee was fully engaged  
and supportive of the capital raising 
undertaken in April this year, which was  
a response to the disruption caused by 
COVID-19, as detailed in this Annual Report 
as a post balance sheet event.

Dear shareholders,
I am pleased to introduce this, my fifth, Audit Committee report.

The Committee is comprised entirely of independent Non-
Executive Directors. I fulfil the requirement for a Committee 
member to have recent and relevant financial experience,  
and all members (and therefore the Committee as a whole) 
have competence in consumer and digital businesses. 

The Board approves the Terms of Reference of the  
Committee, which assists the Board in discharging its 
responsibilities. This includes monitoring the integrity of the 
Group’s financial reporting; effectiveness of the internal 
control and risk management framework; internal audit;  
and the independence and effectiveness of external audit. 
Our internal audit function is outsourced to Deloitte LLP, who 
provide us with specialist expertise in delivering a risk based 
rolling review programme.

Our external auditors, KPMG, and internal auditors,  
Deloitte, regularly attend Audit Committee meetings.  
The Chief Executive Officer, Chief Operating Officer,  
Chief Financial Officer and other members of management 
attend by invitation.

The Committee has reviewed the content in the Annual Report 
and believes that this explains our strategic objectives and is 
fair, balanced and understandable. We have considered the 
impact of COVID-19 on our business and you will find important 
detail on this in other sections of the Annual Report. The 
Committee was fully engaged and supportive of the capital 
raising undertaken in April this year, which was a response to 
the disruption caused by COVID-19, as detailed in this Annual 
Report as a post balance sheet event.

Whilst this Report of the Audit Committee contains some of 
the matters addressed during the year, it should be read in 
conjunction with the external auditor’s report starting on 
page 94 and indeed the Auto Trader Group plc financial 
statements in general.

At the 2019 AGM, shareholders approved the Board’s 
recommendation to re-appoint KPMG LLP as our external 
auditors. The Committee has carried out a review of the 
effectiveness and independence of KPMG and has 
recommended to the Board that they are re-appointed  
at the 2020 AGM. 

For more information on the Committee’s Terms of Reference
visit plc.autotrader.co.uk/investors.

David Keens 
Chair of the Audit Committee 
25 June 2020

73

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTREPORT OF THE AUDIT COMMITTEE CONTINUED

Financial reporting 
The primary role of the Committee in relation to financial reporting 
is to review and monitor the integrity of the financial statements, 
including annual and half-year reports, result announcements, 
dividend proposals and any other formal announcement relating 
to the Group’s financial performance.

The Committee assessed the accounting principles and policies 
adopted, and whether management had made appropriate 
estimates and judgements.

In doing so, the Committee discussed management reports and 
enquired into judgements made. The Committee reviewed the 
reports prepared by the external auditor on the 2019 half-year 
statement and 2020 Annual Report.

The Committee, together with management and KPMG, identified 
significant areas of financial statement risk and judgement as 
described below.

DESCRIPTION OF SIGNIFICANT AREA

AUDIT COMMITTEE ACTION

Revenue recognition
Revenue recognition for the Group’s revenue streams is not  
complex. However, this remained an area of focus due to the  
large volume of transactions and as revenue is the largest figure  
in the income statement.

The Committee reviewed the assumptions and disclosure around revenue 
recognition made by management, particularly in relation to offers given to 
customers as a response to the disruption caused by COVID-19 as set out on 
pages 4 to 7. This will result in reduced revenue for the first half of the year  
to March 2021 at least and increased bad debt risk as customers are under 
increased pressure.

The Committee was satisfied with the explanations provided and  
conclusions reached in relation to revenue recognition.

Share-based payments
The Company has a number of share-based payment arrangements, 
accounted for under IFRS 2. These require the use of valuation models 
and certain assumptions in determining their fair value at grant date and 
in the recognition of charges and, as such, this is a significant estimate.

The Committee reviewed the assumptions made by management, particularly in 
relation to profit forecasts that determine the proportion of shares granted under 
the PSP, DABP and Single Incentive Plan. The Committee reviewed the comments 
within KPMG’s report into the calculation of the charge and is satisfied that the 
share-based payment accounting is appropriate and in accordance with 
accounting standards.

Acquisition accounting 
Management’s assessment of the allocation and valuation of goodwill 
and intangible assets as part of the acquisition of KeeResources.

Investment value in joint venture
In the prior year, the Group entered a joint venture agreement with Cox 
Automotive UK named Dealer Auction. Management’s assessment of 
the recoverability of the investment value, given the infancy of the 
investment, is based on future estimated cash flow forecasts. 

Going concern and viability statement
The Directors must satisfy themselves as to the Group’s viability and 
confirm that they have a reasonable expectation that it will continue to 
operate and meet its liabilities as they fall due. The period over which the 
Directors have determined it is appropriate to assess the prospects of 
the Group has been defined as three years. In addition, the Directors 
must consider if the going concern assumption is appropriate.

The Committee reviewed the assumptions made by management in respect  
of the identification and valuation of intangible assets, and the allocation of 
consideration, and was satisfied that these were appropriately accounted for 
under IFRS 3. KeeResources is a relatively small business in comparison to the 
Group and is in its early integration stage.

The Committee reviewed the assumptions made by management, particularly  
in relation to the future cash flow forecast to support the carrying value of the 
investment of the joint venture, and was satisfied that these were appropriately 
accounted for given the infancy of Dealer Auction.

The Committee reviewed management’s schedules supporting the going concern 
assessment and viability statements. These included the Group’s medium-term 
plan and cash flow forecasts for the period to March 2023. The Committee 
discussed with management the appropriateness of the three-year period, and 
discussed the correlation with the Group’s principal risks and uncertainties as 
disclosed on pages 54 to 57. The feasibility of mitigating actions and the potential 
speed of implementation to achieve any flexibility required were discussed.  
Scenarios covering events that could adversely impact the Group were 
considered. The Committee evaluated the conclusions over going concern and 
viability and the proposed disclosures in the financial statements and satisfied 
itself that the financial statements appropriately reflect the conclusions. 

It is worth noting, the disruption caused by COVID-19 after the year end has 
required the Committee to regularly re-assess the projections and conclusions. 
Significant actions have been taken to limit the impact of loss of revenue, to reduce 
costs and to reduce debt by way of the capital raising completed on 1 April 2020. 
For additional detail, please refer to the external auditor’s report and Strategic 
report contained in this Annual Report.

74

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Fair, balanced and understandable
At the request of the Board, the Committee has reviewed the content of the 2020 Annual Report and considered whether, taken as a 
whole, in its opinion it is fair, balanced and understandable and provides the information necessary for shareholders to assess the 
Company’s position, performance, business model and strategy. The Committee was provided with an early draft of the Annual Report, 
and provided feedback on areas where further clarity or information was required in order to provide a complete picture of the Group’s 
performance. The final draft was then presented to the Audit Committee for review before being recommended for approval by the 
Board. When forming its opinion, the Committee reflected on discussions held during the year and reports received from the internal  
and external auditors, and considered the following:

Is the report fair?

•  Is a complete picture presented and has any sensitive material been omitted that should have been included?
•  Are key messages in the narrative aligned with the KPIs and are they reflected in the financial reporting?
•  Are the revenue streams described in the narrative consistent with those used for financial reporting in the financial statements?

Is the report balanced?

•  Is there a good level of consistency between the reports in the front and the reporting in the back of the Annual Report?
•  Do you get the same messages when reading the front end and the back end independently?
•  Is there an appropriate balance between statutory and adjusted measures and are any adjustments explained clearly with 

appropriate prominence?

•  Are the key judgements referred to in the narrative reporting and significant issues reported in the Report of the Audit Committee 

consistent with disclosures of key estimation uncertainties and critical judgements set out in the financial statements?

•  How do these compare with the risks that KPMG include in their report?

Is the report 
understandable?

•  Is there a clear and cohesive framework for the Annual Report?
•  Are the important messages highlighted and appropriately themed throughout the document?
•  Is the report written in accessible language and are the messages clearly drawn out?

Following the Committee’s review, the Directors confirm that, in their opinion, the 2020 Annual Report, taken as a whole, is fair, balanced 
and understandable and provides the information necessary for shareholders to assess the Company’s position and performance, 
business model and strategy.

Risk management and internal control
The Committee’s responsibilities include a review of the risk management systems and internal controls to ensure that they remain 
effective and that any identified weaknesses are properly dealt with. The Committee:

•  reviews annually the effectiveness of the Group’s internal control framework;
•  receives reports from the Group’s outsourced internal audit function and ensures recommendations are implemented where 

appropriate; and

•  reviews reports from the external auditors on any issues identified in the course of their work, including any internal control reports 

received on control weaknesses, and ensures that there are appropriate responses, from management.

The Group has internal controls and risk management systems in place in relation to its financial reporting processes and preparation of 
consolidated accounts. These systems include policies and procedures to ensure that adequate accounting records are maintained and 
transactions are recorded accurately and fairly to permit the preparation of financial statements in accordance with IFRS. The internal 
control systems include the elements described below.

ELEMENT

APPROACH AND BASIS FOR ASSURANCE

Risk management

Financial reporting

Budgeting and 
reforecasting

Whilst risk management is a matter for the Board as a whole, the day-to-day management of the Group’s key risks resides with the 
Operational Leadership Team (‘OLT’) and is documented in a risk register. A review and update of the risk register is undertaken 
twice a year and reviewed by the Board. The management of identified risks is delegated to the OLT, and regular updates are 
given to executive management at monthly Risk Forum meetings.

Group consolidation is performed on a monthly basis with a month-end pack produced that includes an income statement, 
balance sheet, cash flow and detailed analysis. The month-end pack also includes KPIs and these are reviewed each month by 
the OLT and the Board. Results are compared against the Plan or Reforecast and narrative provided by management to explain 
significant variances.

An annual Plan is produced and monthly results are reported against this. A monthly rolling forecast is also produced to identify  
how the Group is performing over the balance of the year versus the original Plan. The Plan is prepared using a bottom up approach, 
informed by a high-level assessment of market and economic conditions. Reviews are performed by the OLT and the Board whilst 
the Plan is also compared to the top down Medium Term Plan (‘MTP’) as a sense check. The Plan is approved by the OLT and the 
Board.

Delegation of authority  
and approval limits

A documented structure of delegated authorities and approval for transactions is maintained beyond the Board’s Terms of 
Reference. This is reviewed regularly by management to ensure it remains appropriate for the business.

Segregation of duties

Procedures are defined to segregate duties over significant transactions, including procurement, payments to suppliers, payroll 
and discounts/refunds. Key reconciliations are prepared and reviewed on a monthly basis to ensure accurate reporting.

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AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTREPORT OF THE AUDIT COMMITTEE CONTINUED

Internal audit
Deloitte has been appointed as the Group’s outsourced internal audit function. They are accountable to the Audit Committee and use  
a risk-based approach to provide independent assurance over the adequacy and effectiveness of the control environment. The internal 
audit work plan for 2020 was approved by the Audit Committee and covers a broad range of core financial and operational processes 
and controls, focusing on specific risk areas, including:

•  Third-party verification and performance of revenue-share partners.
•  Non-financial operating metrics.
•  Procurement to payment processes.

Management actions that are recommended following the audits are tracked to completion and reviewed by the Committee to ensure 
that identified risks are mitigated appropriately. 

The Committee met with representatives from Deloitte without management present and with management without representatives  
of Deloitte present. There were no issues of significance raised during these meetings.

External auditors
One of the Committee’s roles is to oversee the relationship with the external auditor, KPMG, and to evaluate the effectiveness of the 
service provided and their ongoing independence. The Committee has carried out a review based on discussion of audit scope and 
plans, materiality assessments, review of auditors’ reports and feedback from management on the effectiveness of the audit process, 
and has concluded that the external auditor remains effective and independent.

The Committee reviewed KPMG’s findings of the external auditor in respect of their review of the half-yearly report for the six-month 
period ending 30 September 2019, and in respect of the audit of the financial statements for the year ended 31 March 2020. The 
Committee met with representatives from KPMG without management present and with management without representatives of  
KPMG present, to ensure that there were no issues in the relationship between management and the external auditor which it should 
address. There were none.

The Committee has reviewed, and is satisfied with, the independence of KPMG as the external auditor. In particular, discussions have 
been held with KPMG’s senior management to verify the Group’s audit partner’s performance and standing within KPMG. There were  
no conflicts or matters of concern conveyed.

Non-audit services provided by the external auditor
The external auditor is primarily engaged to carry out statutory audit work. There may be other services where the external auditor is 
considered to be the most suitable supplier by reference to their skills and experience. It is the Group’s practice that it will seek quotes 
from several firms, which may include KPMG, before engagements for non-audit projects are awarded. Contracts are awarded based  
on individual merits. A policy is in place for the provision of non-audit services by the external auditor, to ensure that the provision of  
such services does not impair the external auditor’s independence or objectivity, in accordance with the EU Audit Reform, and will be
assessed going forward in line with the FRC Ethical and Auditing Standards.

NON-AUDIT SERVICE

POLICY

Audit-related services directly related to the audit
For example, the review of interim financial statements,  
compliance certificates and reports to regulators.

Considered to be approved by the Committee up to a level of £100,000 for each 
individual engagement, and to a maximum aggregate in any financial year of 70%  
of the average audit fees paid to the audit firm in the last three consecutive years.

Prohibited services
In line with the EU Audit Reform, services where the auditor’s 
objectivity and independence may be compromised. Prohibited 
services are detailed in the FRC Revised Ethical Standard 2019 and 
include tax services, accounting services, internal audit services, 
valuation services and financial systems consultancy.

Any engagement of the external auditor to provide permitted services over these  
limits is subject to the specific approval in advance by the Audit Committee.

Prohibited, with the exception of certain services which are subject to derogation  
if certain conditions are met, in accordance with the EU Audit Reform, and will be 
assessed going forward in line with the new FRC Ethical and Auditing Standards.

Refer to plc.autotrader.co.uk/investors for full details of the policy. During the year, KPMG charged the Group £36,000 for audit-related 
assurance services.

The Statutory Audit Services for Large Companies Market Investigation (Mandatory Use of Competitive Tender Processes  
and Audit Committee Responsibilities) Order 2014 – statement of compliance
As a competitive tender was carried out in 2016, and KPMG LLP were first appointed as statutory auditors in the financial year to March 
2017, we have complied with the requirement that the external audit contract is tendered within the 10 years prescribed by EU and UK 
legislation and the Code’s recommendation. The Company confirms that it complied with the provisions of the Competition and Markets 
Authority’s Order for the financial year under review.

David Keens 
Chair of the Audit Committee 
25 June 2020

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AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020DIRECTORS’ REMUNERATION REPORT 

Annual statement  
by the Chair of the 
Remuneration Committee

JILL EASTERBROOK
CHAIR OF THE REMUNERATION COMMITTEE

OVERVIEW

•  Composed of four independent Non-Executive Directors.
•  The Company Chairman, Chief Executive Officer, Chief 
Operating Officer, Chief Financial Officer and other 
relevant individuals are invited to attend the meetings 
when appropriate – no person is present during any 
discussion relating to their own remuneration.

•  The Company Secretary acts as secretary to the Committee.

OUR PROGRESS IN 2020

•  From 1 April 2020 the entire Board voluntarily waived at least 
50% of their salaries or Board fees, to be returned to normal 
levels from 1 July 2020 following a return to charging 
customers and the unfurloughing of all employees.

•  The Executive Directors have waived their FY20 annual 

bonus entitlement.

•  For FY21 we will not be operating an annual bonus but 
will be granting a larger PSP three-year award which  
will vest based on TSR performance. 

FOCUS AREAS FOR 2021

•  Review the Remuneration Policy to ensure it is aligned 

with strategy and the creation of sustainable long-term 
value creation and that it is appropriate in the context 
of evolving shareholder guidance and corporate 
governance in advance of submitting a revised Policy  
to a binding vote at the AGM in September 2021.

7

meetings were held during 
the year:

Member

Jill Easterbrook (Chair)

David Keens

Jeni Mundy 

Sigga Sigurdardottir1

100%

meeting attendance by all 
Committee members

Meetings 
attended/ total 
meetings held

Percentage of 
meetings 
attended

7/7

7/7

7/7

4/4

100%

100%

100%

100%

1.   Sigga Sigurdardottir was appointed to the Board and Remuneration 

Committee on 1 November 2019. 

In addition, Ed Williams was in attendance at all meetings  
by invitation.

For more information on the Committee’s Terms of Reference
visit plc.autotrader.co.uk/investors.

In these uncertain times, it is important that 
remuneration arrangements continue to 
align Executive Directors with the long-term 
interests of shareholders.

Dear shareholders,
I am pleased to present, on behalf of the Board, the Report of 
the Remuneration Committee (the ‘Committee’) for the year 
ended 31 March 2020.

As highlighted in the Chairman’s statement on page 8 and the 
Chief Executive Officer’s statement on page 12, the business’s 
performance before the outbreak of COVID-19 was good with 
both revenue and operating profit increasing year on year, 
despite it being a challenging year for retailers due to UK 
automotive market pressures. Since the start of the COVID-19 
crisis, the business has focused on its people, customers and 
long-term priorities to ensure the business emerges from the 
crisis strongly and the business’s operations continue to be 
maintained to a high standard. 

On 1 April 2020 we announced that the entire Board had voluntarily 
offered to temporarily forego at least 50% of their salaries or Board 
fees, and that the Executive Directors had also requested that 
their annual FY20 bonus entitlement be waived. The Board 
believes that acting swiftly in this way is the clearest indication 
that we stand together with all our stakeholders, whether 
employees, customers, shareholders or suppliers. Following the 
return to charging customers from 1 June 2020, and the return of  
all of our employees from furlough, we intend to return Directors’ 
salaries and fees to normal levels from 1 July 2020.

Remuneration approach for 2021
To date, we have operated a traditional remuneration framework 
including an annual bonus with deferral and an annual award 
under our long-term incentive plan, the Performance Share Plan.

The COVID-19 outbreak has resulted in significant disruption  
in the UK automotive market, with dealerships closed for an 
extended period. Retailers in England were able to reopen 
their forecourts from 1 June 2020. England has subsequently 
been followed by Northern Ireland (8 June 2020) and Wales 
(22 June 2020), while showrooms in Scotland will open on 
29 June 2020. There remains, however, a significant degree  
of uncertainty for the sector as well as the wider economy. 

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DIRECTORS’ REMUNERATION REPORT CONTINUED

Board changes 
On 6 February 2020, we announced that,  
as the transition to the new executive team 
has been progressing well, the retirement 
date of Trevor Mather was brought forward 
and he stepped down from the Board on  
29 February 2020 (rather than 31 March 2020  
as originally announced). Nathan Coe  
was therefore appointed as CEO  

(previously CFO & CEO-designate)  
effective from 1 March 2020. In addition, 
Jamie Warner joined the Board as CFO 
effective from 1 March 2020. Catherine 
Faiers was promoted to COO and joined  
the Board from 1 May 2019. Details of their 
remuneration arrangements are provided  
in this report.

Due to the current uncertainty it was considered very challenging 
to set robust and fair financial targets for the PSP, and furthermore 
we believe that the success or otherwise of the Company’s 
response to COVID-19 is most likely to be reflected in the share price 
relative to that of other companies. We also wanted to ensure that 
the vesting outcome remains aligned with shareholder returns and 
hence the award is based on TSR performance.

In line with best practice and shareholder expectations the 
Committee shall retain discretion to adjust the vesting outcome  
if it is not considered to be reflective of underlying financial or 
non-financial performance of the business or the performance of 
the individual over the performance period or where the outcome 
is not considered appropriate in the context of the experience of 
shareholders or other stakeholders. 

The intention is that we will operate this approach for FY21 only. 
We are due to submit a new Directors’ Remuneration Policy to 
shareholders at the 2021 AGM (our last policy was approved by 
shareholders at the 2018 AGM). The Committee will therefore be 
undertaking a full review of our approach to remuneration policy 
over the next 12 months and will be consulting with shareholders 
on any proposed changes in due course.

The CEO and CFO’s salaries were reviewed in advance of their 
appointment and were set at £568,000 and £330,000 respectively, 
with effect from 1 March 2020. The COO’s salary will remain at 
£350,000. In response to the COVID-19 outbreak, with effect from 
1 April 2020 the Executive Directors have voluntarily offered to 
temporarily forego 50% of their salaries. Pension and benefits are 
unchanged for 2020. The Company Chairman and the Senior 
Independent Director have waived 100% of their fees, and I and the 
other Non-Executive Directors have waived 50% of our fees from 
the same date. The intention is to return all salaries and fees to 
normal levels from 1 July 2020.

This uncertainty makes it difficult to predict performance  
over the short and medium term which makes setting robust and 
meaningful targets for incentive arrangements very challenging. 
While the short term is difficult to predict the Board continues to 
have full confidence that we have the right offering, operational 
structure and culture to succeed over the long term and deliver value 
for our shareholders. The Committee considers that it is important 
that remuneration arrangements continue to align Executive 
Directors with the long-term interests of shareholders.

We therefore intend to operate a modified approach to 
remuneration for FY21 as follows:

•  No annual bonus plan will operate for FY21 (meaning executives 

will not receive any bonus payment for a two-year period 
covering April 2019 to March 2021).

•  The Executive Directors will be made an award under the 

Performance Share Plan (‘PSP’) of 250% of salary. The proposed 
award represents a reduction of c.30% for the CEO and c.10% for 
the CFO and COO compared to their previous aggregate 
incentive opportunity of 350% of salary (200% PSP and 150% 
annual bonus) and 280% (150% PSP and 130% annual bonus) of 
salary respectively, and is below the maximum PSP grant allowed 
under our approved Remuneration Policy of up to 300% in 
exceptional circumstances.

•  The PSP award will be based on the Company’s TSR performance 

compared to the FTSE350 index (excluding investment trusts) 
over three years from 1 April 2020. No portion of the award will 
vest for performance which is below the index, 25% of the award 
will vest for performance equal to the index. Maximum vesting 
will require performance 25% ahead of the index. This vesting 
schedule is consistent with the approach used for PSP awards  
in 2015, 2016 and 2017. 

When determining the proposed approach for FY21 the Committee 
sought to meet three key principles: (1) to minimise the potential 
cash outflow to protect the business; (2) to maintain as much 
consistency as possible with the approach used in prior years; (3) to 
align Executive Directors’ remuneration with shareholder returns. 

The Committee considers that this approach meets these 
objectives. Not operating a cash bonus minimises cost and cash 
liability in respect of the financial year, and by having the incentive 
opportunity fully awarded in shares (with a three-year vesting 
period plus a two-year holding period) we will align executives  
with shareholders over the medium term. We have also reduced the 
overall incentive opportunity by c.30% for the CEO and c.10% for the 
CFO and COO recognising the broader economic environment and 
to support our cost management programme. 

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AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020 
•  This is our second year of disclosing our CEO pay ratio, as we 

voluntarily disclosed a year in advance of being required to under 
the regulations. Our median all employee to CEO pay ratio is 34.2 
compared to 42.0 last year, and compared to a median ratio for 
the FTSE250 of 37.0 and for the FTSE100 of 72.0. The Committee 
considers the ratio is within a reasonable range taking into 
account the structure and nature of our business.

The Committee intends to review our Remuneration Policy in the 
coming year in advance of putting the Policy to a binding vote at 
the 2021 AGM in line with the normal renewal cycle. 

Retirement arrangements for Trevor Mather
As noted above, Trevor Mather stepped down from the Board and 
his role of CEO on 29 February 2020. Trevor received his normal 
base salary, pension and benefits until his retirement. Trevor was 
eligible for an annual bonus in respect of FY20 but elected to waive 
any bonus in line with other Executive Directors. The Committee 
determined that Trevor will be treated as a ‘good leaver’ in respect 
of outstanding share incentives. In light of his planned retirement, 
Trevor Mather did not receive a PSP award 2019. Trevor Mather has 
undertaken to retain shares equivalent to 200% of his salary for a 
minimum of two years post leaving following his retirement from 
the Board on 29 February 2020. Further details are provided on 
page 87. 

I look forward to receiving your support on the Directors’ 
remuneration report at the 2020 AGM and I welcome any specific 
questions, which can be submitted to ir@autotrader.co.uk.

Jill Easterbrook 
Chair of the Remuneration Committee 
25 June 2020

Performance and reward in 2020
Annual bonus 
The annual bonus for 2020 was based 75% on Operating profit and 
25% on strategic targets (average live car stock and live retailers 
paying for our new car package). Up until the outbreak of COVID-19 
the business was performing well considering the challenging 
market, with revenue and operating profit improving year on year. 
The steps taken towards the end of the year to protect the 
long-term interests of the business have, however, impacted overall 
performance for the year. Performance against annual bonus 
targets would have resulted in a total bonus for 2019/20 of c.26%  
of maximum. In response to the COVID-19 outbreak, however, the 
Executive Directors have requested that their bonus for FY20 be 
waived. The Chief Financial Officer, Jamie Warner, who was 
appointed to the Board on 1 March 2020, has waived part of his 
pre-appointment Single Incentive Plan award, which was based  
on the same performance conditions as the annual bonus scheme.

Performance Share Plan (‘PSP’)
PSP awards granted in June 2017 will vest in June 2020 based on 
performance over the three years to 31 March 2020. The award was 
based 75% on Cumulative Underlying operating profit performance 
and 25% on TSR relative to the FTSE250 (excluding investment 
trusts). As detailed on page 85, actual performance resulted in  
a payout of 48.6% of the maximum 75% in respect of Cumulative 
Underlying operating profit performance, and the maximum of 25% 
in respect of TSR, giving an overall total performance of 73.6%. The 
net value of vested awards is subject to a two-year holding period. 

The Committee carefully considered the level of payout and 
concluded that the level of PSP award vesting appropriately 
reflected the underlying performance of the Company and the 
strategic progress over the three years and therefore it was not 
necessary to exercise discretion to adjust payouts.

UK Corporate Governance Code and amended  
disclosure requirements
The Committee continues to monitor developments in the 2018  
UK Corporate Governance Code and emerging guidance from 
investors. We comply with the requirements of the new Code, 
following the introduction of a number of provisions last year. 
These will form part of the Remuneration Policy put to shareholders 
at the 2021 AGM. 

•  Our pension provision for Executive Directors since listing  
has been aligned with our broader employee population.

•  We operate a post-vesting holding period for the PSP  

and malus and clawback provisions apply.

•  Last year, the Committee introduced a post-employment 
shareholding guideline in line with best practice and the 
requirements of the 2018 Code. Any Executive Director who 
leaves from 1 April 2019 will be expected to retain an interest in 
shares with a value of 200% of salary (or their actual shareholding 
if lower) for a period of two years following departure. 

79

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTDIRECTORS’ REMUNERATION REPORT CONTINUED

Annual remuneration report 

This report has been prepared in accordance with the Companies Act 2006, Schedule 8 of the Large and Medium-sized Companies and 
Groups (Accounts and Reports) Regulations 2008 (as amended in 2013) and the UKLA’s Listing Rules. This report is subject to an advisory 
shareholder vote at the AGM on 16 September 2020.

Summary of Directors’ Remuneration Policy (‘Policy’) and implementation for 2021
Our Policy was put to shareholders for approval at the AGM on 20 September 2018 and applies to payments made from this date. We consulted 
with shareholders when designing and implementing this Policy and received a strong level of support with 96% of shareholders voting in 
favour. The following provides a summary of the Policy along with details of how the Policy will be implemented during 2021. 

As outlined above, the COVID-19 outbreak has resulted in significant disruption in the UK automotive market, with dealerships closed for  
an extended period. Retailers in England were able to reopen their forecourts from 1 June 2020. England has subsequently been followed 
by Northern Ireland (8 June 2020) and Wales (22 June 2020), while showrooms in Scotland will open on 29 June 2020. There remains, 
however, a significant degree of uncertainty for the sector as well as the wider economy. This uncertainty makes it difficult to predict 
performance over the short and medium term which makes setting robust and meaningful targets for incentive arrangements very 
challenging. In light of this no annual bonus plan will operate for FY21 with the Executive Directors receiving an award under the 
Performance Share Plan only.

For full details of the Policy approved by shareholders please refer to the 2018 Annual Report and Accounts which can be found  
at plc.autotrader.co.uk/investors.

ELEMENT

OVERVIEW OF OPERATION MAXIMUM OPPORTUNITY

PERFORMANCE CONDITIONS

IMPLEMENTATION FOR 2021

The CEO and CFO’s salaries were 
set at £568,000 and £330,000 
respectively, with effect from 
1 March 2020 following their 
appointment to their roles.  
When setting their salaries,  
the Committee considered:

•  Market reference points

•  Individual performance  

and experience

•  Wider context in the 

organisation – salary levels 
for other employees and 
wider business performance

The COO’s salary will not be 
increased from 1 April 2020 and 
will remain at £350,000. 

In response to the COVID-19 
outbreak, with effect from 1 April 
2020 the Executive Directors 
voluntarily offered to temporarily 
forego 50% of their salaries. The 
intention is to return these to 
normal levels from 1 July 2020.

No changes.

No changes.

Our pension policy is in line with 
the wider workforce and 
therefore we already comply 
with the 2018 Code in this area.

Salary

Salaries are normally reviewed 
annually with changes 
effective from 1 April. 

N/A

No maximum salary level or 
salary increase; however,  
any base salary increases  
will normally be in line with  
the percentage increases 
awarded to other employees 
of the Group.

Benefits

Pension

Benefits include private 
medical cover, life assurance 
and income protection 
insurance. 

The value of benefits is not 
capped as it is determined  
by the cost to the Company, 
which may vary.

Directors are eligible to  
receive employer contributions 
to the Company’s defined 
contribution pension plan,  
a salary supplement in  
lieu of pension benefits  
(or combination of the above). 

Maximum contribution in line 
with the contribution of other 
employees in the Group, 
currently 5% of salary. 

N/A

N/A

80

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020ELEMENT

OVERVIEW OF OPERATION MAXIMUM OPPORTUNITY

PERFORMANCE CONDITIONS

IMPLEMENTATION FOR 2021

Normal circumstances: 
maximum of 200% of salary.

Exceptional circumstances: 
maximum of 300% of salary.

No annual bonus plan will 
operate for FY21. 

The Executive Directors will  
be made an award under the 
Performance Share Plan of  
250% of salary. This represents  
a reduction of c.30% for the  
CEO and c.10% for the CFO and 
COO compared to the previous 
aggregate incentive opportunity 
(annual bonus plus PSP) of 350% 
of salary and 280% of salary 
respectively.

For awards granted in 2020, 
performance measures and 
targets will be as follows:

Threshold 
(25% vesting)

Stretch  
(100% vesting)

 TSR (100% 
weighting)

Equal to 
Index TSR

Equal to 
Index TSR 
plus 25%  
or above

TSR performance is calculated 
based on a three-month average 
to the beginning and end of the 
performance period.

Vesting is on a straight-line basis 
between threshold and stretch.

Performance will be assessed 
based on the Company’s TSR 
performance compared to  
the FTSE350 Index (excluding 
investment trusts) over the three 
years ending 31 March 2023.

See below for further details  
on performance measures.

Maximum permitted based on 
HMRC limits from time to time.

N/A

No changes.

Performance 
Share Plan 
(‘PSP’) 

Awards vest after three years 
subject to performance 
conditions and continued 
employment.

Awards are normally in the 
form of nil-cost options.

Executive Directors are 
required to retain vested 
shares for at least two years 
from the point of vesting.

A dividend equivalent accrues 
on awards.

Recovery and withholding 
provisions apply, as described 
below.

A dividend equivalent provision 
applies, as described below. 

All-employee 
Share Plans 
– SIP & SAYE

The Company operates two 
all-employee tax-advantaged 
plans, namely a Save As You 
Earn (‘SAYE’) and a Share 
Incentive Plan (‘SIP’) for the 
benefit of Group employees.

Executive Directors are eligible 
to participate on the same 
basis as other employees.

81

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTDIRECTORS’ REMUNERATION REPORT CONTINUED

ELEMENT

OVERVIEW OF OPERATION MAXIMUM OPPORTUNITY

PERFORMANCE CONDITIONS

IMPLEMENTATION FOR 2021

Share 
ownership 
guidelines

Executive Directors are 
expected to build and 
maintain a holding of shares 
in the Company. This is 
expected to be built through 
retaining a minimum of 50% of 
the net of tax vested PSP and 
DABP shares, until the 
guideline level is met.

The minimum share ownership 
guideline is 200% of salary for 
current Executive Directors.

N/A

In 2019, the Committee 
introduced a post-employment 
shareholding guideline in line 
with best practice and the 
requirements of the 2018 Code. 

Any Executive Director who 
leaves from 1 April 2019 will 
normally be expected to retain 
an interest in shares with a 
value of 200% of salary (or their 
actual shareholding if lower) 
for a period of two years 
following departure. 

This guideline will apply to any 
shares acquired from incentive 
plans from 1 April 2019 and  
may include the net value of 
outstanding DABP awards  
and PSP awards subject  
only to a holding period.

The Committee will have 
discretion to operate the policy 
flexibly and may waive part or 
all of the requirement where 
considered appropriate, for 
example in compassionate 
circumstances. 

Trevor Mather has undertaken 
to retain shares equivalent to 
200% of his salary for a minimum 
of two years following his 
retirement from the Board  
on 29 February 2020.

Additional information
UK Corporate Governance Code
The Directors’ Remuneration Policy has been developed taking into account the following principles:

•  Simple and clear: the remuneration framework has been designed to be simple and transparent to ensure that it is understood by 
shareholders, participants and other stakeholders. Remuneration opportunities are set taking into account external and internal 
comparisons. Incentive opportunities are capped so that the maximum potential payout under each scheme is clear.

•  Aligned to strategy, culture and purpose: the remuneration framework has been designed to support our strategy of leading the future 
of the UK’s digital automotive marketplace. When setting Directors’ Remuneration Policy, the Committee considers the approach to 
remuneration throughout the workforce and how this framework supports the dynamic, inclusive, collaborative culture Auto Trader 
aims to create and sustain. 

•  Shareholder value and alignment: the remuneration framework provides close alignment with long-term value creation for shareholders 

through the selection of appropriate performance measures and targets, with the majority of remuneration delivered in shares. 
Executives are expected to build up and retain (including post stepping down as an Executive Director) a shareholding in the Company. 
•  Mitigating risk: our remuneration framework includes features which mitigate risk where appropriate. Our policy includes provisions which 
enable the Committee to exercise discretion to ensure that incentive outcomes are appropriate. Our policy also includes provisions which 
allow for the application of clawback and / or malus in specific negative circumstances. We normally carry out a robust target setting 
process each year taking into account our strategic plan as well as external expectations of performance. Targets are set to ensure that  
the maximum remuneration can only be earned for delivering exceptional performance while not encouraging excessive risk taking.

82

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Recovery and withholding provisions
Recovery and withholding provisions apply to variable pay, to enable the Company to recover amounts paid under the annual bonus and 
PSP in the event of the following negative events occurring within three years of the payment of a cash bonus, the grant date of an award 
under the DABP or the vesting date of PSP awards: 

•  a material misstatement of or restatement to the audited financial statements or other data; 
•  an error in calculation leading to over-payment of bonus; or
•  individual gross misconduct. 

Should such an event be suspected, there will be a further two years in which the Committee may investigate the event. The amount to  
be recovered would generally be the excess payment over the amount which would otherwise be paid, and recovery may be satisfied in  
a variety of ways, including through the reduction of outstanding deferred awards, reduction of the net bonus or PSP vesting and seeking 
a cash repayment.

Selection of performance measures
Annual bonus
The annual bonus scheme will not operate for FY21.

PSP
2020 PSP awards will be based on relative TSR performance compared to the FTSE350 (excluding investment trusts). Due to the current 
uncertainty, it was considered very challenging to set robust, fair and appropriate financial targets for the PSP. We also believe that  
the success or otherwise of the Company’s response to COVID-19 is most likely to be reflected in the share price relative to that of other 
companies, as opposed to revenue and profit performance. We also wanted to ensure that the vesting outcome remains aligned with 
shareholder returns. 

Differences in Remuneration Policy between Executive Directors and other employees
Whilst the Policy described above applies specifically to the Company’s Executive Directors, the Policy principles are designed with  
due regard to employees across the Group.

•  Pay increases for Executive Directors are generally in line with the increase received for other senior employees across the Group,  

and lower than the average increase in salary across the wider employee population of around 3.75% (reflecting both general market, 
promotions and individual rewards for performance). However, during FY21, there will be no pay increase for Executive Directors, nor  
for the wider workforce. 

•  Pension contributions for Executive Directors are also in line with the wider workforce. The Executive Directors have the same access  

to benefits as all other members of the workforce. 

However, there are some differences.

•  ‘At risk, performance-linked pay’ is restricted to the most senior employees in the Company, as it is this group that is most influential  

in driving corporate performance.

•  The Committee is committed to promoting a culture of widespread share ownership across all levels of the organisation. At senior 

levels this will predominantly be achieved through participation in performance-based incentive plans, whilst across the rest of the 
workforce it will be supported via all-employee share plans.

As described more fully on pages 42 and 64, a Board Engagement Guild has been established to enable the Non-Executive Directors, 
including all members of the Remuneration Committee, to engage directly with the workforce. The Committee also has access to the 
results of the annual employee survey which includes matters relating to remuneration and wider pay policies.

Service contracts and policy for payments on loss of office
The service contracts for the Executive Directors are terminable by either the Company or the Executive Director on 12 months’ notice  
and make provision for early termination by way of payment of a cash sum equal to 12 months’ salary and pension. The Company may 
continue to provide benefits until the end of the notice period or may make a payment to the value of 12 months’ contractual benefits. 

Payment in lieu of notice can be paid either as a lump sum or in equal monthly instalments over the notice period and will normally be 
subject to mitigation. The Committee will consider the particular circumstances of each leaver and retains flexibility as to at what point, 
and the extent to which, payments are reduced.

The Executive Directors are subject to annual re-election at the AGM. Service contracts are available for inspection at the Company’s 
registered office or on request from ir@autotrader.co.uk. The CEO’s service contract date is 1 April 2017, the CFO’s service contract date  
is 1 March 2020, and the COO’s service contract date is 1 May 2019.

83

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORT 
DIRECTORS’ REMUNERATION REPORT CONTINUED

Remuneration Policy for the Chairman and Non-Executive Directors

ELEMENT

OVERVIEW OF OPERATION

IMPLEMENTATION FOR 2021

Fees

Both the Chairman and the Non-Executive Directors are paid annual 
fees and do not participate in any of the Company’s incentive 
arrangements, or receive any pension provision or other benefits.

The Chairman receives a single fee covering all of his duties.

The Non-Executive Directors receive a basic Board fee, with additional 
fees payable for chairing the Audit and Remuneration Committees and 
for performing the Senior Independent Director role.

There will be no increase in Chairman or Non-Executive Director fees 
with effect from 1 April 2020. In response to the COVID-19 outbreak, 
with effect from 1 April 2020 the Chairman and the Senior 
Independent Director voluntarily temporarily waived all of their fees, 
and the other Non-Executive Directors voluntarily temporarily 
waived 50% of their Board fees. The intention is to return these to 
normal levels from 1 July 2020.

Base fees 

•  Chairman – £184,013
•  Non-Executive Directors – £56,827

Additional fees 
•  SID – £9,742
•  Audit Committee Chair – £9,742
•  Remuneration Committee Chair – £9,742

There is no additional fee payable to the Chair of the Nomination 
Committee. The Company Chairman is currently Chair of the 
Nomination Committee.

Letters of appointment
All Non-Executive Directors have letters of appointment with the Company for an initial period of three years, subject to annual  
re-appointment at the AGM. Appointment is terminable on six months’ written notice. The appointment letters for the Non-Executive 
Directors provide that no compensation is payable upon termination of employment. The letters of appointment are available for 
inspection at the Company’s registered office or on request from ir@autotrader.co.uk. Details of the appointment terms of the  
Non-Executive Directors are as follows:

Ed Williams

David Keens

Jill Easterbrook

Jeni Mundy

Sigga Sigurdardottir

Start of current term

Expiry of current term

6 March 2018

1 May 2018

1 July 2018

1 March 2019

1 November 2019

5 March 2021

30 April 2021

30 June 2021

28 February 2022

31 October 2022

Single figure of remuneration for the year ended 31 March 2020 (Audited)
The table below shows the aggregate emoluments earned by the Directors of the Company in the year ended 31 March 2020.

£’000

Executive

Trevor Mather3

Nathan Coe4

Catherine Faiers5

Jamie Warner6

Non-Executive

Ed Williams

David Keens 

Jill Easterbrook 

Jeni Mundy 

Sigga Sigurdardottir7

Salary and fees

Benefits 

Annual bonus1

Long-term 
Incentives2

Pension

Total

521

393

321

28

184

76

67

57

24

1

1

1

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

1,008

533

54

7

–

–

–

–

–

26

20

16

1

–

–

–

–

–

1,556

947

392

36

184

76

67

57

24

1.   The outcome for the annual bonus for FY20 was c.26% of maximum as detailed below however, in response to the COVID-19 outbreak, the Executive Directors have 

requested that their bonus for FY20 be waived.

2.  73.6% of PSP awards granted in 2017 will vest in June 2020 for performance over the three-year period to 31 March 2020. For the purpose of the single figure the vested 
shares have been valued based on the three-month average share price to 31 March 2020 of 529.38p. Dividend equivalents to the value of £40,852 for Trevor Mather, 
£21,615 for Nathan Coe, £2,171 for Catherine Faiers and £160 for Jamie Warner have also been included. 24% of the vested value is due to share price growth of 32% since 
the date of award. No discretion was exercised in relation to share price appreciation. Jamie Warner includes a pro-rated amount for the Single Incentive Plan.

3.  Trevor Mather stepped down from the Board on 29 February 2020. His amounts reflect his service as an Executive Director. Further details on his leaving 

arrangements are set out on page 87.

4.  Nathan Coe was promoted to the role of CFO and CEO-designate effective 1 May 2019 from his previous role as COO & CFO. He was appointed CEO effective 1 March 

2020. The amounts disclosed reflect his service as COO & CFO, CFO & CEO-designate and CEO during the year. 

5.  Catherine Faiers was appointed COO and to the Board effective 1 May 2019. The amounts disclosed reflect her service in the year as an Executive Director. 
6.  Jamie Warner was appointed CFO and to the Board effective 1 March 2020. The amounts disclosed reflect his service in the year as an Executive Director. 
7.   Sigga Sigurdardottir was appointed to the Board on 1 November 2019. The amounts disclosed reflect fees from this date.

84

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020 
The following table shows the aggregate emoluments earned in the year ended 31 March 2019.

£’000

Executive

Trevor Mather

Nathan Coe

Non-Executive

Ed Williams

David Keens 

Jill Easterbrook 

Jeni Mundy 

Salary and fees

Benefits 

Annual bonus

Long-term 
Incentives1

Pension

Total

557

370

180

75

65

56

1

1

–

–

–

–

641

426

–

–

–

–

825

353

–

–

–

–

28

19

–

–

–

–

2,052

1,169

180

75

65

56

1.   51.2% of PSP awards granted in 2016 vested in June 2019 for performance over the three-year period to 31 March 2019. In last year’s report, for the purpose of the single 
figure the vested shares were valued based on the three-month average share price to 31 March 2019 of 467.88p, giving a value of £683k for Trevor Mather and £292k 
for Nathan Coe including dividends. The amounts disclosed in the table have been revalued based on the share price on the date of vesting of 564.80p. c.31% of the 
vested value is due to share price growth of 45% since the date of award. No discretion was exercised in relation to share price appreciation.

Additional information to support the single figure
Benefits
Benefits include: private healthcare, life assurance and income protection insurance.

Pension 
Employer’s pension contributions of 5% of salary were paid in respect of Executive Directors in line with those received for the wider UK 
employee population. 

Annual bonus for the year ended 31 March 2020
The performance measures, targets and performance outcomes for the annual bonus for the year ended 31 March 2020 are shown in the 
following table:

Performance 
measures

Financial 

Strategic 
targets

Total

Operating profit

Stock – average live 
car stock

New cars – live 
retailers paying  
for our new  
car package

Weighting

Threshold

75%

12.5%

£258m

470k

Target

£268m

490k

Stretch

£278m

500k

Actual  
performance

Payout 
(as a % of maximum)

£259m

17.2% of the 75%

478k

4.0% of the 12.5%

12.5%

100%

600

1,200

1,850

1,028

5.2% of the 12.5%

26.4% of the 100%

Payout for performance between threshold and stretch is calculated on a pro-rata basis. The payout at threshold is 20% of maximum, 
and the payout at target is 50% of maximum. As noted above, in response to the COVID-19 outbreak, the Executive Directors have 
requested that their bonus for FY20 be waived. In respect of 2019/20 Jamie Warner participated in the Single Incentive Plan which is our 
incentive plan for below Board senior roles, and is based on the same performance measures as the annual bonus plan. Jamie waived  
the vesting element of this award which was due to vest in 2020.

Performance Share Plan vesting for year ended 31 March 2020
The PSP award granted in 2017 and will vest in June 2020 based on performance to 31 March 2020. The performance conditions this award 
was based on, the targets and performance delivered are set out in the table below:

Measure

Cumulative Underlying operating 
profit

TSR compared to the FTSE250 Index 
(excluding investment trusts)1

Total vesting

Weighting

75%

Threshold 
(25% vesting)

£690m 

25% Equal to Index TSR

Stretch 
(100% vesting)

Equal to or  
above £750m

Equal to Index TSR 
plus 25% or above

Actual  
performance

Payout 
(as a % of maximum)

£721.8m

48.6% of the 75%

Index TSR plus 26%

25% of the 25%

73.6% of the 100%

1.  TSR performance is calculated based on a three-month average to the beginning and end of the performance period. 

For performance between the threshold and stretch targets, vesting is calculated on a pro-rata basis.

Nathan Coe and Trevor Mather will be required to retain vested shares delivered under this PSP for at least two years from the point  
of vesting, subject to the terms of the PSP holding period. 2017 PSP awards were granted to Catherine Faiers and Jamie Warner before 
they were appointed to the Board. Their awards are therefore not subject to a holding period.

85

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTDIRECTORS’ REMUNERATION REPORT CONTINUED

When considering the level of annual bonus payout and long-term incentive vesting, the Committee also considered the underlying 
performance of the Group over the performance period, taking into account performance against key financial and non-financial 
indicators as well as the share price performance and the experience of shareholders and other stakeholders. The Committee also 
considered whether there had been a significant negative event (such as an ESG event) which would warrant an adjustment. The 
Committee concluded the proposed pay-out outcomes detailed above to be appropriate. Overall, the Committee considers that  
the Remuneration Policy has operated as it intended during 2019/20.

Scheme interests awarded during the year (Audited)
Awards granted in the year under the DABP and PSP are shown below. The award granted to Jamie Warner under the Single Incentive Plan, 
prior to his appointment to the Board, are also shown.

Executive Director

DABP awards1

Trevor Mather

Nathan Coe

Awards are granted as nil-cost options.

Number of shares awarded

Face/maximum value of 
awards at grant date 2

57,125 

37,937

 £320,700

£212,981

1.   DABP awards were granted in respect of the annual bonus for the year to 31 March 2019. The awards will normally be eligible to vest two years from grant (17 June 2021) 

based on continuous employment.

2. Face/maximum value was calculated based on the closing share price on the day before grant date (17 June 2019) of 561.40p. 

Executive Director

PSP awards1

Nathan Coe

Catherine Faiers

Jamie Warner2 

Number of 
shares awarded

Multiple of salary

Face/maximum value 
of awards at grant date3

% award vesting 
at threshold (% maximum)

Performance period

134,307

93,516

32,062

200%

150%

n/a%

£754,000

£525,000

£180,000

25%

25%

25%

1 April 2019 to  
31 March 2022

1 April 2019 to  
31 March 2022

1 April 2019 to  
31 March 2022

Awards are granted as nil-cost options.

1.   PSP awards will normally be eligible to vest three years from grant (17 June 2022) based on performance over the three years to 31 March 2022 and continuous 

employment. 

2. Prior to his appointment to the Board, Jamie Warner received a PSP award in line with his previous role. 
3. Face/maximum value was calculated based on the closing share price on the day before grant date (17 June 2019) of 561.40p. 

The performance conditions applying to the 2019 PSP awards shown in the table above are set out below. Each element will be assessed 
independently.

Measure

Weighting

Basis

Threshold (25% vesting)

Stretch (100% vesting)

Operating profit

75% Operating profit compound annual growth rate 
for the three years ended 31 March 2022

Total Group revenue

25%

Total Group revenue compound annual growth 
rate for the three years ended 31 March 2022

6.5% p.a.

Equal to or above 11% p.a.

5% p.a.

Equal to or above 8% p.a.

For performance between the threshold and stretch targets, vesting will be calculated on a pro-rata basis. There is no vesting below 
threshold performance. 

Executive Directors will ordinarily be required to retain their net of tax number of vested shares delivered under the PSP for at least two 
years from the point of vesting.

Executive Director

Single Incentive Plan awards1

Jamie Warner

Awards are granted as nil-cost options.

Number of shares awarded

Face/maximum value of awards at grant date

68,133 

 £382,500

1.   In June 2019 Jamie Warner was granted an award under the Single Incentive Plan, which operates for senior executives below the Board. This award vests based on 
performance for 2019/20 based on the same performance criteria as the annual bonus for Executive Directors as summarised above. 26% of this award is therefore 
capable of vesting based on performance achieved. 50% of this amount may vest in June 2020, 25% in June 2021 and 25% in June 2022. In response to the COVID-19 
outbreak, Jamie has elected to waive the 50% of the award which was due to vest in June 2020. The face/maximum value was calculated based on the closing share 
price on the day before grant date (17 June 2019) of £561.4p. 

Directors’ shareholding and share interests (Audited)
Executive Directors are required to maintain shareholding in the Company equivalent in value to 200% of salary. If an Executive Director 
does not meet the guideline, they will be expected to retain at least half of the net shares vesting under the Company’s discretionary 
share-based employee incentive schemes until the guideline is met. Non-Executive Directors do not have shareholding guidelines.

86

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020 
The table below sets out the number of shares held or potentially held by Directors (including their connected persons where relevant)  
as at 31 March 2020, or at the date of retiring from the Board.

Beneficially 
owned shares 1

Number of awards 
held under the 
PSP conditional on 
performance

Number of vested 
but unexercised 
nil cost options 

Number of awards 
held under the 
DABP and Single 
Incentive Plan2 
conditional on 
continued 
employment

Unvested 
Sharesave options 
and Share 
Incentive Plan 
shares

Target 
shareholding 
guideline 
(as a % of salary)

Percentage of 
salary held in 
shares as 
at 31 March 2020 
(or date of 
leaving)3

11,623,031

2,924,366

16,792

–

6,875,444

50,000

–

–

–

389,136

430,981

175,187

56,140

–

–

–

–

–

587,772 

251,901

–

–

–

–

–

–

–

103,129

63,485

31,335

53,570

–

–

–

–

–

–

–

–

7,449

–

–

–

–

–

200%

200%

200%

200%

N/A

N/A

N/A

N/A

N/A

9,440%

2,455%

21%

Nil%

N/A

N/A

N/A

N/A

N/A

Director

Executive Directors

Trevor Mather4

Nathan Coe

Catherine Faiers

Jamie Warner

Non-Executive Directors

Ed Williams

David Keens

Jill Easterbrook

Jeni Mundy

Sigga Sigurdardottir

1.   Includes shares owned by connected persons and shares vesting under the PSP subject to a holding period. Only beneficially owned shares count towards the 

shareholding guideline.

2.  The Single Incentive Plan operates for senior executives below the Board. These awards were granted to Catherine Faiers and Jamie Warner before they were 

appointed to the Board. 

3. Based on the Director’s salary and the mid-market price at close of business on 31 March 2020 of 439.1p.
4. Trevor Mather retired from the Board on 29 February 2020. The shareholdings disclosed were as at the date of leaving the Board.

Payments to former Directors (Audited)
There were no payments made to former Directors during the year.

Retirement arrangements for Trevor Mather
Trevor Mather stepped down as CEO and from the Board on 29 February 2020. Trevor received his normal base salary, pension and 
benefits until his retirement on 29 February 2020. He did not receive any payment in lieu of notice under his contract as he worked 
substantially all of his notice. Trevor was eligible to receive an annual bonus in respect of 2019/20, however, in line with the other  
Executive Directors, Trevor elected to waive his bonus for 2019/20. Further details are provided on page 84.

On the recommendation of the Remuneration Committee, the Board has determined that Trevor will be treated as a “good leaver”  
in respect of the annual bonus, the Company’s Performance Share Plan (‘PSP’) and the Deferred Annual Bonus Plan (‘DABP’). 

In accordance with the scheme rules, outstanding PSP awards will vest to the extent that targets are met. They will be pro-rated for  
time elapsed since grant and will vest on the normal vesting dates. In light of his planned retirement, Trevor Mather did not receive  
a PSP award in June 2019. Outstanding DABP awards will vest in full on the normal vesting dates. Trevor has voluntarily undertaken to 
retain shares equivalent to 200% of his salary, for a minimum of two years post leaving, in line with the newly adopted post-employment 
shareholding guidelines.

Performance graph and CEO remuneration table
The graph below illustrates the Company’s TSR performance relative to the FTSE350 Index (excluding investment trusts) of which the 
Company is a constituent, from the start of conditional share dealing on 18 March 2015. The graph shows the performance over that 
period of a hypothetical £100 invested. 

)
£
(
n
r
u
t
e
R
r
e
d

l

o
h
e
r
a
h
S
l

a
t
o
T

)

d
e
s
a
b
e
r
(

250

200

150

100

50

0

Wed 18 March 
2015

Tue 31 March 
2015

Thu 31 March 
2016

Fri 31 March 
2017

Fri 30 March 
2018

Fri 29 March 
2019

Tue 31 March 
2020

Auto Trader Group plc

FTSE350 (excluding investment trusts)

Source: Datastream (Thomson Reuters).

87

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORT 
 
 
DIRECTORS’ REMUNERATION REPORT CONTINUED

CEO remuneration
The table below sets out the CEO’s single figure of total remuneration together with the percentage of maximum annual bonus awarded 
over the same period.

CEO total remuneration (£’000)

Annual bonus (% of maximum)

PSP vesting (% of maximum)

20201

1,619

n/a4

73.6%

20192

2,052

76.75%

51.2%

2018

2,929

50.3%

100%

2017

980

51.8%

N/A6

2016

1,339

100%

N/A6

20153

20

N/A5

N/A6

1.  The 2020 figures reflect Trevor Mather’s service as CEO to 29 February 2020, and Nathan Coe’s service as CEO from 1 March 2020. 
2.  The 2019 CEO total remuneration has been updated to reflect the value of the PSP based on the share price on the date of vesting of 564.80p rather than the  

three-month average share price to 31 March 2019 of 467.88p.

3. From the date of Admission in March 2015.
4.  The CEO elected to waive his bonus in respect of 2019/20.
5. Private company when bonus plan implemented in 2015.
6. No awards were eligible to vest in respect of long-term performance ending in 2015, 2016 or 2017.

Percentage increase in the remuneration of the CEO 
The table below shows the average increase in each component between the CEO and the average employee in the Company from 2019 
to 2020. 

Component

Salary

Benefits1

Bonus2

Change in remuneration levels

CEO

2%

12%

 (100%)

Average employee

4%

19%

n/a

1.  The average value of benefits has increased due to an increase in the cost of private medical insurance.
2.  There are no employees participating in the annual bonus scheme other than the CEO and COO & CFO as all other employee variable pay schemes are now settled  

in shares. 

CEO pay ratio
The table below shows the ratio between the CEO’s total single figure calculated as set out above on page 84 and the median, lower and 
upper quartile total remuneration for our UK based workforce. Our median all employee to CEO pay ratio is 34.2:1 which the Committee 
considers is within a reasonable range taking into account the structure and nature of our business. Last year, we voluntarily disclosed 
our CEO pay ratio a year in advance of being required to under the regulations.

A significant proportion of the CEO’s pay is in the form of variable pay through the annual bonus and the PSP. CEO pay will therefore vary 
year on year based on Company and share price performance. The CEO to all-employee pay ratio will therefore also fluctuate taking this 
into account.

Year

2020

2019

25th percentile  

Method

pay ratio Median pay ratio

A

A

50.4:1

59.4:1

34.2:1

42.0:1

75th percentile  
pay ratio

24.8:1

30.3:1

Notes:
– 

– 

– 

 Method A has been used to determine the relevant employees on the basis that this approach is in line with the approach used to calculate the single total figure  
for the CEO and therefore is the most robust.
 The salary for the P25 employee was £30,125 and total remuneration was £32,119. The salary for the P50 employee was £45,000 and total remuneration was £47,379. 
The salary for the P75 employee was £62,782 and total remuneration was £65,196.
 The P25, P50 and P75 employees were determined as at 31 March 2020 based on full-time equivalent remuneration. Only employees who were employed as at the  
end of the financial year were included; salaries were annualised, taking account of mid-year increases. The total remuneration includes salary, allowances, taxable 
benefits, pension contributions and share-based payments. Taxable benefits are based on the previous tax year (2019) with estimates used for those employees who 
joined part way through the year. Options under the SAYE scheme are included as at the date of grant, based on the difference between the market value at grant 
date and the exercise price. Options under discretionary plans (PSP and Single Incentive Plan) are based on the date that the performance conditions were 
achieved, and valued using the three-month average share price to 31 March 2020 of 529.8p.

The CEO single figure used for the purpose of calculating the pay ratio is based on Trevor Mather’s service as CEO to 29 February 2020, 
and Nathan Coe’s service as CEO from 1 March 2020.

It should be noted that the CEO’s single figure of remuneration includes PSP awards, which are affected by changes in the Company’s 
share price and achievement of targets over a three-year performance period; and also Annual Bonus, which are affected by 
achievement of targets over a one-year performance period. The fall in the ratio between 2019 and 2020 is due to the waiver by the 
CEO of the Annual Bonus for FY20. 

The Board have confirmed that the ratio is consistent with the Company’s wider policies on employee pay, reward and progression,  
and is appropriate for the Company’s size and structure. 

88

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Relative importance of the spend on pay
The following table shows the Group’s actual spend on pay for all employees compared to distributions to shareholders. The average 
number of employees has also been included for context. Revenue and Operating profit have also been disclosed as these are two key 
measures of Group performance.

Employee costs (see note 7 to the consolidated financial statements)

Average number of employees (see note 7 to the consolidated financial statements)

Revenue (see Consolidated income statement)

Operating profit

Dividends paid and proposed and share buybacks (see notes 25 and 27 to the 
consolidated financial statements) 

2020
£m

55.3

849

368.9

258.9

84.1

2019 
£m

56.0

802

355.1

243.7

156.4

% change

(1%)

6%

4%

6%

(46%)

Funding of equity awards
Share awards may be funded by a combination of newly issued shares, treasury shares and shares purchased in the market. Where 
shares are newly issued or from treasury, the Company complies with Investment Association dilution guidelines on their issue. The 
current dilution usage of all share plans is c. 0.75% of shares in issue. 

Where shares are purchased in the market, these will be held by a trust, in which case the voting rights relating to the shares are 
exercisable by the Trustees in accordance with their fiduciary duties. At 31 March 2020, the Trust held 523,955 shares in respect of the 
Share Incentive Plan.

External directorships
Auto Trader recognises that its Executive Directors may be invited to become non-executive directors of other companies. Such 
non-executive duties can broaden a Director’s experience and knowledge which can benefit Auto Trader. The Company Chairman  
would approve any such directorships in advance to ensure that there was no conflict of interest. Trevor Mather was appointed as a 
director on the board of Matches Fashion Limited, a fashion retail business, on 9 September 2018. From the period from appointment until 
29 February 2020, fees of £55,000 were payable to Trevor for this appointment, and which he was entitled to retain. The Board approved 
the appointment and confirmed that it was satisfied that there was no conflict of interest. 

Membership of the Committee
Jill Easterbrook is the Committee Chair, and its other members are David Keens, Jeni Mundy and Sigga Sigurdardottir. Refer to pages 61 and 
77 for further details of the membership of the Committee, the Terms of Reference, the meetings held and activities during the year.

External advisors
During the year the Committee received advice from Deloitte who were appointed in October 2017 following a competitive tender 
process. Deloitte are founding members of the Remuneration Consultants Code of Conduct and adhere to this Code in their dealings  
with the Committee. The Committee is satisfied that the advice provided by Deloitte is objective and independent. The Committee is 
comfortable that the Deloitte engagement partner and team that provide remuneration advice to the Committee do not have 
connections with the Company or its Directors that may impair their independence. The Committee reviewed the potential for  
conflicts of interest and judged that there were appropriate safeguards against such conflicts.

Fees are charged on a time and materials basis. During the year Deloitte was paid £16,250 for advice provided to the Committee.  
Deloitte provided additional services to the Company in relation to internal audit, risk advisory and tax services.

Statement of shareholder voting
Shareholder voting in relation to recent AGM resolutions is as follows:

2018 AGM: Remuneration Policy (binding)

2019 AGM: Annual Report on Remuneration (advisory)

Votes for

746,257,288

754,803,958

% of votes  
cast for

94.93%

95.56%

Votes 
against

% of votes  
cast against

39,870,834

35,075,821

5.07%

4.44%

Abstentions

152,057

224,875

Approval
This Directors’ remuneration report has been approved by the Board of Directors.

Signed on behalf of the Board of Directors.

Jill Easterbrook 
Chair of the Remuneration Committee 
25 June 2020

89

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTDIRECTORS' REPORT

The Directors have pleasure in submitting their Report and  
the audited financial statements of Auto Trader Group plc  
(the ‘Company’) and its subsidiaries (together the ‘Group’)  
for the financial year to 31 March 2020.

Statutory information
Information required to be part of the Directors’ report can be 
found elsewhere in this document, as indicated in the table below, 
and is incorporated into this Report by reference:

Management report
This Directors’ report, on pages 90 to 93, together with the 
Strategic report on pages 2 to 59, form the Management Report  
for the purposes of DTR 4.1.5R.

SECTION OF 
ANNUAL REPORT

Employee involvement

PAGE REFERENCE

Strategic report; Making a difference 
(page 42)

Employees with 
disabilities

Strategic report; Making a difference 
(page 44)

Financial  
instruments

Note 2 to the consolidated financial 
statements

Future developments  
of the business

Strategic report (pages 22 to 27)

Greenhouse gas 
emissions

Strategic report; Making a difference 
(page 47)

Non-financial reporting

Strategic report: Making a difference 
(page 40)

Information required by LR 9.8
Information required to be included in the Annual Report by LR 9.8 
can be found in this document as indicated in the table below:

SECTION OF 
ANNUAL REPORT

PAGE REFERENCE

Allotment of shares  
during the year

Note 25 to the consolidated financial 
statements

Directors’ interests

Directors’ remuneration report (page 87)

Significant shareholders

Directors’ report (page 92)

Going concern

Principal risks and uncertainties  
(pages 58 and 59)

Long-term incentive 
schemes

Directors’ remuneration report  
(pages 80 to 89)

Powers for the Company  
to buy back its shares

Directors’ report (page 91)

Significant contracts

Directors’ report (page 92)

Significant related party 
agreements

Directors’ report (page 92)

Statement of  
corporate governance

Corporate governance statement  
(pages 64 to 69)

90

Strategic report
The Strategic report, which can be found on pages 2 to 59, sets  
out the Group’s strategy, objectives and business model; the 
development, performance and position of the Group’s business 
(including financial and operating key performance indicators);  
a description of the principal risks and uncertainties; and the  
main trends and factors likely to affect the future development, 
performance and position of the Group’s business.

UK Corporate Governance Code
The Company’s statement on corporate governance can be found in 
the Corporate governance statement, the Report of the Nomination 
Committee, the Report of the Audit Committee and the Directors’ 
remuneration report on pages 64 to 89, all of which form part of this 
Directors’ report and are incorporated into it by reference.

2020 Annual General Meeting
The 2020 AGM will take place at 10:00am on Wednesday 16 
September 2020 at the Company’s registered office at 4th Floor, 
1 Tony Wilson Place, Manchester, M15 4FN. In light of the current 
restrictions over public gatherings due to COVID-19, the AGM will be 
run as a closed meeting. We strongly encourage all shareholders to 
cast their votes by proxy, and to send any questions in respect of 
AGM business to ir@autotrader.co.uk. The Notice of Meeting sets 
out the resolutions to be proposed and specifies the deadlines for 
exercising voting rights and appointing a proxy or proxies to vote in 
relation to resolutions to be passed at the AGM. All proxy votes will 
be counted and the numbers for, against or withheld in relation to 
each resolution will be announced at the AGM and published on 
the Company’s website.

Board of Directors
The following individuals were Directors of the Company for the 
whole of the financial year ending 31 March 2020, and to the date  
of approving this report unless otherwise stated:

•  Ed Williams.
•  Trevor Mather (resigned 29 February 2020).
•  Nathan Coe.
•  David Keens.
•  Jill Easterbrook.
•  Jeni Mundy.
•  Catherine Faiers (appointed 1 May 2019).
•  Sigga Sigurdardottir (appointed 1 November 2019).
•  Jamie Warner (appointed 1 March 2020).

All Directors will stand for election or re-election at the 2020 AGM 
in line with the recommendations of the Code.

Appointment and replacement of Directors
At each AGM each Director then in office shall retire from office 
with effect from the conclusion of the meeting. When a Director 
retires at an AGM in accordance with the Articles of Association  
of the Company, the Company may, by ordinary resolution at the 
meeting, fill the office being vacated by re-electing the retiring 

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Director. In the absence of such a resolution, the retiring Director 
shall nevertheless be deemed to have been re-elected, except in 
the cases identified by the Articles.

Results and dividends
The Group’s and Company’s audited financial statements for the 
year are set out on pages 100 to 149.

The Company declared an interim dividend on 7 November 2019  
of 2.4 pence per share which was paid on 24 January 2020.

As a result of the current economic uncertainty surrounding the 
impact of COVID-19, the Directors are not recommending a final 
dividend for the year. 

Amendment of the Articles
The Company’s Articles of Association may only be amended by  
a special resolution at a general meeting of shareholders. At the 
2020 AGM, resolution 18 proposes an amendment to the Articles  
of Association to reflect recent developments in market practice  
in respect of holding combined physical and electronic general 
meetings (also known as ‘hybrid’ meetings). These hybrid meetings 
would enable members to attend and participate in the business  
of the meeting by attending a physical location or by means of an 
electronic facility or facilities. It is not the current intention of the 
Board to routinely hold combined physical and electronic general 
meetings. These amendments are being made to provide the 
Directors with the flexibility should they need to make alternative 
arrangements for participation in meetings (including where 
physical participation may be prevented or restricted).

Share capital and control
The Company’s issued share capital comprises ordinary shares  
of £0.01 each which are listed on the London Stock Exchange  
(LSE: AUTO.L). The ISIN of the shares is GB00BVYVFW23.

The issued share capital of the Company as at 31 March 2020 
comprised 922,540,474 of £0.01 each, and 4,090,996 shares were 
held in treasury. On 3 April 2020, 46,468,300 additional shares  
were allotted for a consideration of £4.00 per share as a result  
of a non-pre-emptive placing. 

As at 25 June 2020 the issued share capital of the Company comprises 
969,008,774 of £0.01 each, and 3,429,427 shares were held in treasury.

Further information regarding the Company’s issued share capital 
and details of the movements in issued share capital during the 
year are provided in note 25 to the Group’s financial statements.  
All the information detailed in note 25 forms part of this Directors’ 
report and is incorporated into it by reference.

Details of employee share schemes are provided in note 29 to the 
Group financial statements.

Authority to allot shares
Under the 2006 Act, the Directors may only allot shares if 
authorised to do so by shareholders in a general meeting. In the 
2019 AGM, resolution 13 conferred upon the Directors the authority 
under Section 551 of the 2006 Act to allot ordinary shares up to a 
maximum nominal amount of £6,196,079 (619,607,899 shares), 
representing approximately two thirds of the Company’s existing 
share capital of which 309,757,499 shares (representing 
approximately one third of the Company’s issued ordinary share 
capital) could only be allotted pursuant to a rights issue. Special 
resolution 14 further conferred upon Directors the authority to allot 
ordinary shares up to a maximum nominal amount of £464,683 
(46,468,300 shares), for cash, on a non-pre-emptive basis.  
As noted above, the Directors used this authority to conduct a 
non-pre-emptive placing of 46,468,300 ordinary shares which  
was completed on 3 April 2020. 

In the Notice for the 2020 AGM, ordinary resolution 13 seeks a  
new authority to allow the Directors to allot ordinary shares up  
to a maximum nominal amount of £6,437,518 (643,751,750 shares), 
representing approximately two thirds of the Company’s existing 
share capital at 25 June 2020, of which 321,827,596 shares 
(representing approximately one third of the Company’s issued 
ordinary share capital) can only be allotted pursuant to a rights 
issue. Special resolution 14 seeks a new authority to allow the 
Directors to allot ordinary shares on a non-pre-emptive basis up  
to a maximum nominal amount of £482,790 (48,278,967 shares), 
representing approximately 5% of the Company’s existing share 
capital at 25 June 2020. Special resolution 15 seeks a new authority 
to allow the Directors to allot ordinary shares on a non-pre-
emptive basis in connection with an acquisition or specified  
capital investment, up to a further maximum nominal amount  
of £482,790 (48,278,967 shares), representing approximately  
5% of the Company’s existing share capital at 25 June 2020. 

Authority to purchase own shares
The Company’s share buyback programme continued during  
the year. By resolutions passed at the 2019 AGM the Company  
was authorised to make market purchases of up to 92,936,538  
of its ordinary shares, subject to minimum and maximum price 
restrictions. A total of 11,431,823 ordinary shares of £0.01 each were 
purchased in the year to 31 March 2020, being 1.23% of the shares in 
issue at the time the authority was granted. The average price paid 
per share was 538.85p with a total consideration paid (inclusive of 
all costs) of £62.0m. 774,734 shares were purchased for treasury, 
and the remaining 10,657,089 shares were purchased to be 
immediately cancelled. The Directors will seek authority from 
shareholders at the forthcoming AGM for the Company to 
purchase, in the market, up to a maximum of 10% of its own ordinary 
shares (excluding shares held in treasury) either to be cancelled or 
retained as treasury shares.

Rights attaching to shares
All shares have the same rights (including voting and dividend 
rights and rights on a return of capital) and restrictions as set out in 
the Articles, described below. Except in relation to dividends which 
have been declared and rights on a liquidation of the Company, the 
shareholders have no rights to share in the profits of the Company. 
The Company’s shares are not redeemable. However, following 
any grant of authority from shareholders, the Company may 
purchase or contract to purchase any of the shares on or off 
market, subject to the Companies Act 2006 and the requirements 
of the Listing Rules.

No shareholder holds shares in the Company which carry special 
rights with regard to control of the Company. There are no shares 
relating to an employee share scheme which have rights with 
regard to control of the Company that are not exercisable directly 
and solely by the employees, other than in the case of the Auto 
Trader Group Share Incentive Plan, where share interests of a 
participant in such scheme can be exercised by the personal 
representatives of a deceased participant in accordance with the 
Scheme rules.

Voting rights
Each ordinary share entitles the holder to vote at general meetings 
of the Company. A resolution put to the vote of the meeting shall  
be decided on a show of hands, unless the Directors decide in 
advance that a poll will be conducted, or unless a poll is demanded 
at the meeting. On a show of hands, every member who is present 
in person or by proxy at a general meeting of the Company shall 
have one vote. On a poll, every member who is present in person  
or by proxy shall have one vote for every share of which they are  
a holder. The Articles provide a deadline for submission of proxy 
forms of not less than 48 hours before the time appointed for the 
holding of the meeting or adjourned meeting. No member shall be 
entitled to vote at any general meeting either in person or by proxy, 

91

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTDIRECTORS' REPORT CONTINUED

in respect of any share held by him, unless all amounts presently 
payable by him in respect of that share have been paid. Save as 
noted, there are no restrictions on voting rights nor any agreement 
that may result in such restrictions.

Restrictions on transfer of securities
The Articles do not contain any restrictions on the transfer of 
ordinary shares in the Company other than the usual restrictions 
applicable where any amount is unpaid on a share. Certain 
restrictions are also imposed by laws and regulations (such as 
insider trading and marketing requirements relating to close 
periods) and requirements of the Company’s share dealing code 
whereby Directors and certain employees of the Company require 
approval to deal in the Company’s securities.

Change of control
Save in respect of a provision of the Company’s share schemes 
which may cause options and awards granted to employees  
under such schemes to vest on takeover, there are no agreements 
between the Company and its Directors or employees providing for 
compensation for loss of office or employment (whether through 
resignation, purported redundancy or otherwise) because of a 
takeover bid.

Since 30 September 2013, the Group has changed its approach  
to technology development such that the Group now develops  
its core infrastructure through small-scale, maintenance-like 
incremental improvements, and as a result the amount of 
capitalised development costs has decreased as less expenditure 
meets the requirements of IAS 38, Intangible Assets.

Indemnities and insurance
The Company maintains appropriate insurance to cover  
Directors’ and officers’ liability for itself and its subsidiaries and  
such insurance was in force for the whole of the financial year  
ending 31 March 2020. The Company also indemnifies the Directors 
under a qualifying indemnity for the purposes of Section 236 of the 
Companies Act 2006: in the case of the Non-Executive Directors in 
their respective letters of appointment and in the case of the 
Executive Directors in a separate deed of indemnity. Such indemnities 
contain provisions that are permitted by the Director Liability 
provisions of the Companies Act and the Company’s Articles.

Environmental
Information on the Group’s greenhouse gas emissions is set out in 
the ‘Making a difference’ section on page 47 and forms part of this 
Report by reference.

Significant contracts
The only significant agreement to which the Company is a party 
that takes effect, alters or terminates upon a change of control  
of the Company following a takeover bid, and the effect thereof, is 
the revolving credit facility agreement, which contains customary 
prepayment, cancellation and default provisions including, if 
required by a lender, mandatory prepayment of all utilisations 
provided by that lender upon the sale of all or substantially all  
of the business and assets of the Group or a change of control.

Transactions with related parties
As described in note 33, during the year, the Group transacted  
with Burns Sheehan Limited, a third party in which a Director holds  
a shareholding. This company is deemed to be a related party.  
Costs incurred were in respect of recruitment consultancy services 
which amounted to £26,250 (2019: £1,250). There were no amounts 
outstanding at the year end. All transactions were completed at  
an arm’s length basis.

Compensation paid to Directors and Key Management is as 
disclosed in note 8 to the Group financial statements.

Research and development
Innovation, specifically in software, is a critical element of Auto 
Trader’s strategy and therefore of the future success of the Group. 
Accordingly, the majority of the Group’s research and development 
expenditure is predominantly related to this area.  

Political donations
There were no political donations made during the year or the 
previous year.

Post balance sheet events
COVID-19
Conditions were present regarding the pandemic including the 
social distancing measures at the balance sheet date. Given the 
circumstances, management made judgements relating to revenue 
recognition and recoverability of assets, in particular accrued 
income and trade receivables. These judgements have been 
disclosed in note 1. 

Management have assessed these events as adjusting post balance 
sheet events given that they provide evidence of conditions that were 
present at the balance sheet date. Management have therefore 
reflected the impact of these events in the estimates made.

Equity raise
As noted above, on 1 April 2020 the Company announced its 
intention to conduct a non-pre-emptive placing of up to 5% of its 
issued share capital. On 3 April 2020 the placing was completed, 
and a total of 46,468,300 new ordinary shares were allotted for a 
consideration of 400.00 pence per Placing Share, a discount of 
8.9% to the closing share price of 439.1 pence on 31 March 2020.  
The placing raised gross proceeds of £185.9m for the Company,  
or £183.2m net of fees incurred. 

Interests in voting rights
At the year end the Company had been notified, in accordance with Chapter 5 of the Financial Conduct Authority’s Disclosure Guidance 
and Transparency Rules, of the following significant interests in the issued ordinary share capital of the Company:

AT 31 MARCH 2020

AT 25 JUNE 2020

Number of ordinary  
shares/voting  
rights notified

Percentage of voting  
rights over ordinary  
shares of £0.01 each

Number of ordinary  
shares/voting rights  
notified

Percentage of voting  
rights over ordinary  
shares of £0.01 each

9.90%

8.31%

5.01%

88,810,670

76,844,345

47,482,549

9.20%

8.31%

5.01%

SHAREHOLDER

BlackRock Inc.

Kayne Anderson 
Rudnick Investment 
Management LLC.

90,997,987

76,844,345

Baillie Gifford & Co.

47,482,549

92

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020RCF extension
On 1 June 2020, the Group extended the term for £316.5m of the 
Syndicated RCF for one year, incurring additional associated debt 
transaction costs of £0.5m. The facility will terminate in two tranches: 
£316.5m will now mature in June 2025; and £83.5m will mature at the 
original termination date of June 2023. There is no change to the 
interest rate payable and there is no requirement to settle all, or  
part, of the debt earlier than the termination dates stated.

External branches
The Group had no active registered external branches during the 
reporting period.

Financial instruments
Details of the financial risk management objectives and policies  
of the Group, including hedging policies and exposure of the entity 
to price risk, credit risk, liquidity risk and cash flow risk, are given in 
note 31 to the consolidated financial statements.

Disclosure of information to auditors
Each of the Directors has confirmed that:

•  so far as the Director is aware, there is no relevant audit 

information of which the Company’s auditors are unaware; and

•  the Director has taken all the steps that he/she ought to have 
taken as a Director to make him/herself aware of any relevant 
audit information and to establish that the Company’s auditor is 
aware of that information.

This confirmation is given and should be interpreted in accordance 
with the provisions of Section 418 of the Companies Act 2006.

Statement of Directors’ responsibilities in respect of the Annual 
Report and Financial Statements
The Directors are responsible for preparing the Annual Report  
and the Group and parent company financial statements in 
accordance with applicable law and regulations.

The Directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the parent company’s 
transactions and disclose with reasonable accuracy at any time the 
financial position of the parent company and enable them to ensure 
that its financial statements comply with the Companies Act 2006. 
They are responsible for such internal control as they determine is 
necessary to enable the preparation of financial statements that are 
free from material misstatement, whether due to fraud or error, and 
have general responsibility for taking such steps as are reasonably 
open to them to safeguard the assets of the Group and to prevent  
and detect fraud and other irregularities.

Under applicable law and regulations, the Directors are also 
responsible for preparing a Strategic report, Directors’ report, 
Directors’ remuneration report and Corporate governance 
statement that complies with that law and those regulations.

The Directors are responsible for the maintenance and integrity  
of the corporate and financial information included on the 
Company’s website. Legislation in the UK governing the 
preparation and dissemination of financial statements may  
differ from legislation in other jurisdictions.

Responsibility statement of the Directors in respect  
of the annual financial report
We confirm, to the best of our knowledge:

•  the financial statements, prepared in accordance with the 

applicable set of accounting standards, give a true and fair view 
of the assets, liabilities, financial position and profit or loss of the 
Company and the undertakings included in the consolidation 
taken as a whole; and

•  the Strategic report includes a fair review of the development 
and performance of the business and the position of the issuer 
and the undertakings included in the consolidation taken as a 
whole, together with a description of the principal risks and 
uncertainties that they face.

Company law requires the Directors to prepare Group and parent 
company financial statements for each financial year. Under that 
law they are required to prepare the Group financial statements in 
accordance with International Financial Reporting Standards as 
adopted by the European Union (‘IFRSs as adopted by the EU’) and 
applicable law, and have elected to prepare the parent company 
financial statements in accordance with UK Accounting Standards, 
including FRS 102 ‘The Financial Reporting Standard Applicable in 
the UK and Republic of Ireland’.

We consider that the Annual Report and Accounts, taken as a 
whole, is fair, balanced and understandable and provides the 
information necessary for shareholders to assess the Group’s 
position and performance, business model and strategy.

Approval of Annual Report
The Strategic report and the Corporate governance report  
were approved by the Board on 25 June 2020.

Approved by the Board and signed on its behalf.

Under company law the Directors must not approve the financial 
statements unless they are satisfied that they give a true and fair 
view of the state of affairs of the Group and parent company and 
of their profit or loss for that period. In preparing each of the Group 
and parent company financial statements, the Directors are 
required to:

Claire Baty 
Company Secretary 
25 June 2020

•  select suitable accounting policies and then apply them consistently;
•  make judgements and accounting estimates that are 

reasonable, relevant, reliable and prudent;

•  for the Group financial statements, state whether they have 

been prepared in accordance with IFRSs as adopted by the EU;

•  for the parent company financial statements, state whether 
applicable UK Accounting Standards have been followed, 
subject to any material departures disclosed and explained in 
the parent company financial statements; 

•  assess the Group and parent company’s ability to continue as  
a going concern, disclosing, as applicable, matters related to 
going concern; and

•  use the going concern basis of accounting unless they either 

intend to liquidate the Group or the parent company or to cease 
operations, or have no realistic alternative but to do so.

93

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTINDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF AUTO TRADER GROUP PLC

1. Our opinion is unmodified
We have audited the financial statements of Auto Trader Group plc 
for the year ended 31 March 2020 which comprise the Consolidated 
income statement, Consolidated statement of other comprehensive 
income, Consolidated balance sheet, Consolidated statement of 
changes in equity, Consolidated statement of cash flows, Company 
balance sheet, Company statement of changes in equity and the 
related notes, including the accounting policies in notes 1 and 2. 

We were first appointed as auditor by the shareholders  
on 22 September 2016. The period of total uninterrupted 
engagement is for the four financial years ended 31 March 2020. 
We have fulfilled our ethical responsibilities under, and we remain 
independent of the Group in accordance with, UK ethical 
requirements including the FRC Ethical Standard as applied to 
listed public interest entities. No non-audit services prohibited  
by that standard were provided. 

In our opinion: 
•  the financial statements give a true and fair view of the  

state of the Group’s and of the parent company’s affairs as at 
31 March 2020 and of the Group’s profit for the year then ended; 

•  the Group financial statements have been properly prepared  

in accordance with International Financial Reporting Standards 
as adopted by the European Union; 

•  the parent company financial statements have been properly 

prepared in accordance with UK accounting standards, including 
FRS 102 The Financial Reporting Standard applicable in the UK 
and Republic of Ireland; and 

•  the financial statements have been prepared in accordance with 
the requirements of the Companies Act 2006 and, as regards the 
Group financial statements, Article 4 of the IAS Regulation. 

Basis for opinion 
We conducted our audit in accordance with International 
Standards on Auditing (UK) (‘ISAs (UK)’) and applicable law. Our 
responsibilities are described below. We believe that the audit 
evidence we have obtained is a sufficient and appropriate basis 
for our opinion. Our audit opinion is consistent with our report to  
the Audit Committee. 

Overview

Materiality:  
Group financial 
statements as  
a whole

£10.4m (2019:£9.6m)
4.1% (2019: 4.0%) of Group profit before tax

Coverage

99.3% (2019: 100%) of Group profit before tax

vs 2019

Key audit matters 

Event driven

New – Group and parent 
company: Going concern 
including the impact of 
COVID-19 on the business

Recurring risks

Group: Revenue 
recognition

Parent company: 
Recoverability of parent 
company’s investment in 
subsidiary

94

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 20202.  Key audit matters: our assessment of risks of material misstatement
Key audit matters are those matters that, in our professional judgement, were of most significance in the audit of the financial 
statements and include the most significant assessed risks of material misstatement (whether or not due to fraud) identified by us, 
including those which had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the 
efforts of the engagement team. We summarise below the key audit matters, in decreasing order of audit significance, in arriving at our 
audit opinion above, together with our key audit procedures to address those matters and, as required for public interest entities, our 
results from those procedures. These matters were addressed, and our results are based on procedures undertaken, in the context of, 
and solely for the purpose of, our audit of the financial statements as a whole, and in forming our opinion thereon, and consequently are 
incidental to that opinion, and we do not provide a separate opinion on these matters.

The risk

Our response

Going concern including  
the impact of Coronavirus 
on the business

Refer to page 73 (Report of the 
Audit Committee), page 105 
(accounting policy) and page 
105 (financial disclosures).

Disclosure quality
The financial statements explain how the Board  
has formed a judgement that it is appropriate to 
adopt the going concern basis of preparation for 
the Group and parent company.

The judgement is based on an evaluation of  
the inherent risks to the Group’s and the parent 
company’s business model and how those risks 
might affect the Group’s and the parent company’s 
financial resources or ability to continue operations 
over a period of at least a year from the date of 
approval of the financial statements. 

The risks most likely to affect the Group’s and the 
parent company’s available financial resources 
over this period were:
•  The uncertainty of the impact of Coronavirus  

with the full range of possible effects unknown 
given the rapidly evolving nature of the situation 
on financial and operational performance;

•  The impact on the Group’s financial covenants  
of uncertainty arising from the Coronavirus. 

The risk for our audit was whether or not those  
risks were such that they amounted to a material 
uncertainty that may have cast significant doubt 
about the ability to continue as a going concern. 
Had they been such, then that fact would have 
required to have been disclosed. 

Our procedures included:
•  Funding assessment: we assessed the loan 
covenant compliance to check whether the  
Group is at risk of breaching the covenants and 
reviewed the availability of cash and the cash flow 
forecasts to determine whether the assumptions 
are realistic, achievable and consistent with the 
external and internal environment;

•  Historical comparisons: we considered the 

historical accuracy of management’s forecasting 
in the previous year in comparison to actual 
performance achieved;

•  Sensitivity analysis: we considered sensitivities 
over the level of financial resources indicated by 
the Group’s financial forecasts taking account of 
reasonably possible (but not unrealistic) adverse 
effects that could arise from the risks identified 
individually and collectively; 

•  Evaluating Directors’ intent: we evaluated the 

achievability of the actions the Directors consider 
they would take to improve the position should 
the risks materialise; and

•  Assessing transparency: we assessed the 
completeness and accuracy of the matters 
covered in the going concern disclosure against 
our understanding of the risks.

Our results 
We found the going concern disclosure without  
any material uncertainty to be acceptable  
(2019: no key audit matter). However, no audit 
should be expected to predict the unknowable 
factors or all possible future implications for  
a company and this is particularly the case in 
relation to the Coronavirus.

95

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTINDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF AUTO TRADER GROUP PLC CONTINUED

2.  Key audit matters: our assessment of risks of material misstatement continued

Revenue recognition
(£368.9m; 2019: £355.1m).

Refer to page 73 (Report  
of the Audit Committee), 
page 107 (accounting  
policy) and page 115 
(financial disclosures).

The risk

Our response

Data processing
Revenue primarily consists of fees for advertising 
on the Group’s website. There are a large volume of 
transactions, a wide variety of packages available 
and retailers have the ability to bespoke the 
combination of products they receive over time.  
On the basis that the packages available within 
Singleview relating to the Trade and Manufacturer 
& Agency revenue streams are updated manually 
by Auto Trader personnel over time, we consider  
a significant risk exists in relation to revenue 
recognition in respect of fraud. 

Our procedures included:
•  Data comparisons: Using computer assisted 

audit techniques to match sales information from 
the billing system to the accounting records;
•  Tests of details: Using computer assisted audit 
techniques to match the entire population of  
sales to cash received during the year and trade 
receivables and accrued income outstanding at the 
year end. Selecting a sample of trade receivables 
and assessing their recoverability with reference to 
post year end cash receipts and appropriateness  
of the expected credit losses provision;

•  Accounting analysis: Considering incentives 

Accounting treatment
As a result of COVID-19, changes were made to the 
pricing of certain customer arrangements. The risk 
for our audit was whether revenue was recognised 
appropriately where changes had been made.

offered to customers in light of COVID-19 
including free listings post year end, offered 
before year end, to assess whether March 
revenue is correctly recognised in accordance 
with the accounting standard.

•  Tests of details: Inspecting credit notes raised  

in the year and post year end to assess the 
adequacy of the credit note provision and that 
revenue is not misstated; and

•  Analytic sampling: Obtaining all journals posted 
to revenue and, using computer assisted audit 
techniques, analysing these to identify those with 
unusual attributes or those with corresponding 
postings to unexpected accounts. Agreeing any 
journals identified back to relevant supporting 
documentation.

Our results:
We found the amount of revenue recognised to  
be acceptable (2019: acceptable).

Our procedures included:
•  Comparing valuations: comparing the  

carrying amount of the investment to the  
market capitalisation of the Group, as all of  
the Group’s trading operations are contained 
within the subsidiary and its subgroup.

Our results:
We found the parent company’s assessment of  
the recoverability of the investment in subsidiary  
to be acceptable (2019 result: acceptable).

Recoverability of parent 
company’s investment  
in subsidiary 
(£1,218.3m; 2019: £1,216.0m).

Refer to page 73 (Report of the 
Audit Committee), page 145 
(accounting policy) and page 
147 (financial disclosures).

Low risk, high value:
The carrying amount of the parent company’s 
investment in subsidiary represents 77% (2019: 75%) 
of the Company’s total assets. Its recoverability is 
not at a high risk of significant misstatement or 
subject to significant judgement. However, due to 
its materiality in the context of the parent company 
financial statements, this is considered to be the 
area that had the greatest effect on our overall 
parent company audit.

96

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Of the Group’s 5 (2019: 4) reporting components, we subjected 
3 (2019: 4) to full scope audits for Group purposes, all of which  
were performed by the Group audit team.

The components within the scope of our work accounted for the 
percentages illustrated below.

3.  Our application of materiality and an overview  

of the scope of our audit 

Materiality for the Group financial statements as a whole was set 
at £10.4m (2019: £9.6m), determined with reference to a benchmark 
of Group profit before tax of £251.5m (2019: £242.2m), of which it 
represents 4.1% (2019: 4.0%).

The materiality of the parent company financial statements as a 
whole was set at £6m (2019: £5.0m), determined with reference to  
a benchmark of parent company net assets, of which it represents 
0.5% (2019: 0.4%).

We agreed to report to the Audit Committee any corrected or 
uncorrected identified misstatements exceeding £0.5m (2019: 
£0.5m), in addition to other identified misstatements that 
warranted reporting on qualitative grounds.

Profit before tax
£251.5m (2019: £242.2m)

Group materiality
£10.4m (2019: £9.6m)

Group revenue

Group profit before tax

£10.4m
Whole financial statements 
materiality (2019: £9.6m)

£10.0m
Range of materiality at four 
components (£10m-£0.1m ) 
(2019: £9.1m-0.2m)

£0.5m
Misstatements reported to the 
Audit Committee (2019: £0.5m)

2.1%

97.9%

(2019: 100%)

100%

97.9%

0.7%

99.3%

(2019: 100%)

100%

99.3%

Group total assets

Full scope for Group audit purposes 2020

Full scope for Group audit purposes 2019

Residual components

Profit before tax
Group materiality

1%

99.0%

(2019: 100%)

100%

99%

4. We have nothing to report on going concern
The Directors have prepared the financial statements on the going 
concern basis as they do not intend to liquidate the Company or the 
Group or to cease their operations, and as they have concluded that 
the Company’s and the Group’s financial position means that this is 
realistic. They have also concluded that there are no material 
uncertainties that could have cast significant doubt over their ability 
to continue as a going concern for at least a year from the date of 
approval of the financial statements (‘the going concern period’). 

Our responsibility is to conclude on the appropriateness of the 
Directors’ conclusions and, had there been a material uncertainty 
related to going concern, to make reference to that in this audit 
report. However, as we cannot predict all future events or 
conditions and as subsequent events may result in outcomes  
that are inconsistent with judgements that were reasonable at  
the time they were made, the absence of reference to a material 
uncertainty in this auditor’s report is not a guarantee that the 
Group and the Company will continue in operation.

We identified going concern as a key audit matter (see section  
2 of this report). Based on the work described in our response  
to that key audit matter, we are required to report to you if:
•  we have anything material to add or draw attention to in relation 
to the Directors’ statement in note 1 to the financial statements 
on the use of the going concern basis of accounting with no 
material uncertainties that may cast significant doubt over the 
Group and Company’s use of that basis for a period of at least 
twelve months from the date of approval of the financial 
statements; or

•  the related statement under the Listing Rules set out on page 90 

is materially inconsistent with our audit knowledge.

 We have nothing to report in these respects.

97

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTINDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF AUTO TRADER GROUP PLC CONTINUED

5.  We have nothing to report on the other information 

in the Annual Report

The Directors are responsible for the other information presented 
in the Annual Report together with the financial statements. Our 
opinion on the financial statements does not cover the other 
information and, accordingly, we do not express an audit opinion 
or, except as explicitly stated below, any form of assurance 
conclusion thereon. 

Our responsibility is to read the other information and, in doing so, 
consider whether, based on our financial statements audit work, 
the information therein is materially misstated or inconsistent with 
the financial statements or our audit knowledge. Based solely on 
that work we have not identified material misstatements in the 
other information.

Strategic report and Directors’ report 
Based solely on our work on the other information: 
•  we have not identified material misstatements in the Strategic 

report and the Directors’ report; 

•  in our opinion the information given in those reports for the 

financial year is consistent with the financial statements; and 
•  in our opinion those reports have been prepared in accordance 

with the Companies Act 2006. 

Directors’ remuneration report 
In our opinion the part of the Directors’ remuneration report to  
be audited has been properly prepared in accordance with the 
Companies Act 2006. 

Disclosures of emerging and principal risks  
and longer-term viability 
Based on the knowledge we acquired during our financial 
statements audit, we have nothing material to add or draw 
attention to in relation to: 
•  the Directors’ confirmation within the Viability statement (page 59) 
that they have carried out a robust assessment of the principal 
risks facing the Group, including those that would threaten its 
business model, future performance, solvency and liquidity; 

Our work is limited to assessing these matters in the context of  
only the knowledge acquired during our financial statements 
audit. As we cannot predict all future events or conditions and as 
subsequent events may result in outcomes that are inconsistent 
with judgements that were reasonable at the time they were made, 
the absence of anything to report on these statements is not a 
guarantee as to the Group’s and Company’s longer-term viability.

Corporate governance disclosures 
We are required to report to you if: 
•  we have identified material inconsistencies between the 
knowledge we acquired during our financial statements  
audit and the Directors’ statement that they consider that  
the Annual Report and financial statements taken as a  
whole is fair, balanced and understandable and provides the 
information necessary for shareholders to assess the Group’s 
position and performance, business model and strategy; or 
•  the section of the Annual Report describing the work of the  
Audit Committee does not appropriately address matters 
communicated by us to the Audit Committee.

We are required to report to you if the Corporate governance 
statement does not properly disclose a departure from the eleven 
provisions of the UK Corporate Governance Code specified by the 
Listing Rules for our review. 

6.  We have nothing to report on the other matters  
on which we are required to report by exception 
Under the Companies Act 2006, we are required to report to you if, 
in our opinion: 
•  adequate accounting records have not been kept by the  
parent company, or returns adequate for our audit have  
not been received from branches not visited by us; or 

•  the parent company financial statements and the part of  
the Directors’ remuneration report to be audited are not in 
agreement with the accounting records and returns; or 

•  certain disclosures of Directors’ remuneration specified by  

law are not made; or 

•  we have not received all the information and explanations  

•  the principal risks disclosures describing these risks and 

we require for our audit. 

We have nothing to report in these respects.

explaining how they are being managed and mitigated; and 
•  the Directors’ explanation in the Viability statement of how they 

have assessed the prospects of the Group, over what period they 
have done so and why they considered that period to be 
appropriate, and their statement as to whether they have a 
reasonable expectation that the Group will be able to continue  
in operation and meet its liabilities as they fall due over the period 
of their assessment, including any related disclosures drawing 
attention to any necessary qualifications or assumptions.

Under the Listing Rules we are required to review the Viability 
statement. We have nothing to report in this respect. 

98

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 20207. Respective responsibilities 
Directors’ responsibilities 
As explained more fully in their statement set out on page 93,  
the Directors are responsible for: the preparation of the financial 
statements including being satisfied that they give a true and fair 
view; such internal control as they determine is necessary to 
enable the preparation of financial statements that are free from 
material misstatement, whether due to fraud or error; assessing 
the Group and parent company’s ability to continue as a going 
concern, disclosing, as applicable, matters related to going 
concern; and using the going concern basis of accounting unless 
they either intend to liquidate the Group or the parent company or 
to cease operations, or have no realistic alternative but to do so. 

Auditor’s responsibilities 
Our objectives are to obtain reasonable assurance about  
whether the financial statements as a whole are free from  
material misstatement, whether due to fraud or other irregularities  
(see below), or error, and to issue our opinion in an auditor’s report. 
Reasonable assurance is a high level of assurance, but does not 
guarantee that an audit conducted in accordance with ISAs (UK) 
will always detect a material misstatement when it exists. 
Misstatements can arise from fraud, other irregularities or error 
and are considered material if, individually or in aggregate, they 
could reasonably be expected to influence the economic decisions 
of users taken on the basis of the financial statements.

A fuller description of our responsibilities is provided on the FRC’s 
website at www.frc.org.uk/auditorsresponsibilities.

Irregularities – ability to detect
We identified areas of laws and regulations that could reasonably 
be expected to have a material effect on the financial statements 
from our general commercial and sector experience, through 
discussion with the Directors (as required by auditing standards), 
and discussed with the Directors the policies and procedures 
regarding compliance with laws and regulations. We communicated 
identified laws and regulations throughout our team and remained 
alert to any indications of non-compliance throughout the audit.

The potential effect of these laws and regulations on the financial 
statements varies considerably.

Firstly, the Group is subject to laws and regulations that directly 
affect the financial statements including financial reporting 
legislation (including related companies legislation), distributable 
profits legislation, and taxation legislation and we assessed the 
extent of compliance with these laws and regulations as part of 
our procedures on the related financial statement items. 

Secondly, the Group is subject to many other laws and regulations 
where the consequences of non-compliance could have a material 
effect on amounts or disclosures in the financial statements, for 
instance through the imposition of fines or litigation. We identified 
the following areas as those most likely to have such an effect:  
the General Data Protection Regulation, competition law, 
employment law and certain aspects of company legislation 
recognising the regulated nature of part of the Group’s activities. 
Auditing standards limit the required audit procedures to identify 
non-compliance with these laws and regulations to enquiry of the 
Directors and other management and inspection of regulatory  
and legal correspondence, if any. Through these procedures,  
we became aware of actual or suspected non-compliance and 
considered the effect as part of our procedures on the related 
financial statement items. The identified actual or suspected 
non-compliance was not sufficiently significant to our audit to 
result in our response being identified as a key audit matter.

Owing to the inherent limitations of an audit, there is an 
unavoidable risk that we may not have detected some material 
misstatements in the financial statements, even though we  
have properly planned and performed our audit in accordance 
with auditing standards. For example, the further removed  
non-compliance with laws and regulations (irregularities) is from 
the events and transactions reflected in the financial statements, 
the less likely the inherently limited procedures required by auditing 
standards would identify it. 

In addition, as with any audit, there remained a higher risk of 
non-detection of irregularities, as these may involve collusion, 
forgery, intentional omissions, misrepresentations, or the  
override of internal controls. We are not responsible for preventing  
non-compliance and cannot be expected to detect non-compliance 
with all laws and regulations.

8.  The purpose of our audit work and to whom  

we owe our responsibilities 

This report is made solely to the Company’s members, as a body, in 
accordance with Chapter 3 of Part 16 of the Companies Act 2006. 
Our audit work has been undertaken so that we might state to the 
Company’s members those matters we are required to state to 
them in an auditor’s report and for no other purpose. To the fullest 
extent permitted by law, we do not accept or assume responsibility 
to anyone other than the Company and the Company’s members, 
as a body, for our audit work, for this report, or for the opinions we 
have formed. 

Mick Davies (Senior Statutory Auditor) 
for and on behalf of KPMG LLP, Statutory Auditor 
Chartered Accountants 
1 St Peter’s Square
Manchester
M2 3AE
25 June 2020

99

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTCONSOLIDATED INCOME STATEMENT
FOR THE YEAR ENDED 31 MARCH 2020

Revenue

Administrative expenses

Share of profit from joint ventures

Operating profit

Finance costs

Profit on the sale of subsidiary

Profit before taxation

Taxation

Profit for the year attributable to equity holders of the parent

Basic earnings per share (pence) 

Diluted earnings per share (pence)

Note

5

16

6

9

10

11

12

12

2020
£m

368.9

(113.2)

3.2

258.9

(7.4)

–

251.5

(46.4)

205.1

2019
£m

355.1

(112.3)

0.9

243.7

(10.2)

8.7

242.2

(44.5)

197.7

22.19

21.00

22.08

20.94

100

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
FOR THE YEAR ENDED 31 MARCH 2020

Profit for the year

Other comprehensive income

Items that may be subsequently reclassified to profit or loss

Exchange differences on translation of foreign operations 

Note

2020
£m

205.1

2019
£m

197.7

(0.3)

(0.1)

Items that will not be reclassified to profit or loss

Remeasurements of post-employment benefit obligations, net of tax

24

0.6

Other comprehensive income for the year, net of tax

Total comprehensive income for the year attributable to equity holders of the parent

0.3

205.4

0.2

0.1

197.8

101

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTCONSOLIDATED BALANCE SHEET
AT 31 MARCH 2020

Assets

Non-current assets

Intangible assets

Property, plant and equipment

Deferred taxation assets

Retirement benefit surplus

Net investments in joint ventures

Current assets

Trade and other receivables

Current income tax assets

Cash and cash equivalents

Total assets

Equity and liabilities

Equity attributable to equity holders of the parent

Share capital

Retained earnings

Own shares held

Capital reorganisation reserve

Capital redemption reserve

Other reserves

Total equity

Liabilities

Non-current liabilities

Borrowings

Deferred taxation liabilities

Provisions for other liabilities and charges

Lease liabilities

Deferred income

Current liabilities

Trade and other payables

Current income tax liabilities

Provisions for other liabilities and charges

Lease liabilities

Total liabilities

Total equity and liabilities

Note

2020
£m

2019
£m

13

14

23

24

16

18

19

25

26

21

23

22

15

5

20

22

15

341.9

13.1

6.8

0.9

52.2

414.9

56.0

0.4

37.6

94.0

508.9

317.5

16.7

6.2

–

49.0

389.4

56.1

–

5.9

62.0

451.4

9.2

1,180.1

(17.9)

9.3

1,095.8

(16.5)

(1,060.8)

(1,060.8)

0.8

30.2

141.6

310.5

2.9

1.1

7.0

10.0

331.5

33.3

–

0.4

2.1

35.8

367.3

508.9

0.7

30.5

59.0

310.3

0.5

1.0

14.3

10.6

336.7

31.2

22.4

0.3

1.8

55.7

392.4

451.4

The financial statements were approved by the Board of Directors on 25 June 2020 and authorised for issue:

Jamie Warner 
Chief Financial Officer 
Auto Trader Group plc  
Registered number: 09439967

102

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020CONSOLIDATED STATEMENT OF CHANGES IN EQUITY
FOR THE YEAR ENDED 31 MARCH 2020

Balance at 31 March 2018

Profit for the year 

Other comprehensive income:

Currency translation differences

Remeasurements of post-employment 
benefit obligations

Total comprehensive income, net of tax

Transactions with owners

Employee share schemes – value of 
employee services

Exercise of employee share schemes

Transfer of shares from ESOT

Tax impact of employee share schemes

Cancellation of shares

Acquisition of treasury shares

Dividends paid

Total transactions with owners, 
recognised directly in equity

Balance at March 2019

Profit for the year 

Other comprehensive income:

Currency translation differences

Remeasurements of post-employment 
benefit obligations, net of tax

Total comprehensive income, net of tax

Transactions with owners

Employee share schemes – value of 
employee services

Exercise of employee share schemes

Transfer of shares from ESOT

Tax impact of employee share schemes

Cancellation of shares

Acquisition of treasury shares

Dividends paid

Total transactions with owners, 
recognised directly in equity

Own shares
 held
£m

Capital
reorganisation
 reserve
£m

Capital
redemption
 reserve
£m

(16.9)

(1,060.8)

Note

Share
capital
£m

9.5

–

Retained
earnings
£m

1,042.7

197.7

–

–

–

–

–

–

–

–

0.2

197.9

4.7

(3.7)

(0.6)

0.6

(0.2)

(88.2)

–

–

–

(57.6)

–

–

–

–

–

5.6

0.6

–

–

(5.8)

–

–

–

–

–

–

–

–

–

–

–

–

–

0.5

–

–

–

–

–

–

–

–

0.2

–

–

0.2

(0.2)

(144.8)

0.4

9.3

1,095.8

(16.5)

(1,060.8)

0.7

30.5

–

–

–

–

–

–

–

–

205.1

–

0.6

205.7

3.4

(2.7)

(0.1)

0.4

(0.1)

(57.7)

–

–

–

(64.7)

–

–

–

–

–

2.8

0.1

–

–

(4.3)

–

(0.1)

(121.4)

(1.4)

24

29

26

25

26

27

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

0.1

–

–

0.1

Other
reserves
£m

30.6

–

(0.1)

–

(0.1)

–

–

–

–

–

–

–

–

–

Total
equity
£m

5.6

197.7

(0.1)

0.2

197.8

4.7

1.9

–

0.6

(88.2)

(5.8)

(57.6)

(144.4)

59.0

205.1

(0.3)

(0.3)

–

0.6

(0.3)

205.4

–

–

–

–

–

–

–

–

3.4

0.1

–

0.4

(57.7)

(4.3)

(64.7)

(122.8)

Balance at March 2020

9.2

1,180.1

(17.9)

(1,060.8)

0.8

30.2

141.6

103

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTNote

28

16

30

27

21

21

21

30

21

32

32

25

26

25

24

19

19

2020
£m

265.5

(69.8)

195.7

(0.2)

–

(1.3)

–

(25.3)

(26.8)

(64.7)

–

324.5

(324.5)

(0.7)

(0.5)

(6.4)

(2.9)

(57.4)

(4.3)

(0.3)

(0.1)

0.1

2019
£m

258.5

(42.2)

216.3

(0.3)

(0.3)

(1.7)

(19.7)

–

(22.0)

(57.6)

(343.0)

447.1

(134.1)

–

(3.3)

(6.6)

(3.1)

(87.7)

(5.8)

(0.5)

–

1.9

(137.2)

(192.7)

31.7

5.9

37.6

1.6

4.3

5.9

CONSOLIDATED STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2020

Cash flows from operating activities

Cash generated from operations

Income taxes paid

Net cash generated from operating activities

Cash flows from investing activities

Purchases of intangible assets – financial systems

Purchases of intangible assets – other

Purchases of property, plant and equipment 

Payment for acquisition of shares in joint ventures

Payment for acquisition of subsidiary, net of cash acquired

Net cash used in investing activities

Cash flows from financing activities

Dividends paid to Company’s shareholders

Repayment of Syndicated Term Loan

Drawdown of Syndicated revolving credit facility

Repayment of Syndicated revolving credit facility

Repayment of other borrowings

Payment of refinancing fees

Payment of interest on borrowings

Payment of lease liabilities

Purchase of own shares for cancellation

Purchase of own shares for treasury

Payment of fees on repurchase of own shares

Contributions to defined benefit pension scheme

Proceeds from exercise of share-based incentives

Net cash used in financing activities

Net increase in cash and cash equivalents

Cash and cash equivalents at beginning of year

Cash and cash equivalents at end of year

104

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

1. General information

Auto Trader Group plc is a public limited company which is listed on the London Stock Exchange and is domiciled and incorporated  
in the United Kingdom under the Companies Act 2006. The consolidated financial statements of the Company as at and for the year 
ended 31 March 2020 comprise the Company and its interest in subsidiaries (together referred to as ‘the Group’).

The consolidated financial statements of the Group as at and for the year ended 31 March 2020 are available upon request to the 
Company Secretary from the Company’s registered office at 4th Floor, 1 Tony Wilson Place, Manchester, M15 4FN or are available on  
the corporate website at plc.autotrader.co.uk.

Basis of preparation
The consolidated financial statements have been prepared in accordance with International Financial Reporting Standards (‘IFRS’)  
as adopted by the European Union (‘EU’), IFRS Interpretation Committee (‘IFRS IC’), certain interpretations as adopted by the EU, and  
the Companies Act 2006 applicable to companies reporting under IFRS.

The consolidated financial statements have been prepared on the going concern basis and under the historical cost convention.

Basis of consolidation
Subsidiaries are all entities over which the Group has control. Control exists when the Group has existing rights that give it the ability to 
direct the relevant activities of an entity and has the ability to affect the returns the Group will receive as a result of its involvement with 
the entity. In assessing control, potential voting rights that are currently exercisable or convertible are taken into account. The financial 
statements of subsidiaries are included in the consolidated financial statements from the date that control commences until the date 
that control ceases.

The acquisition method of accounting is used to account for the acquisition of subsidiaries by the Group. The cost of an acquisition is 
measured as the fair value of the assets given, equity instruments issued and liabilities incurred or assumed at the date of exchange. 
Costs directly attributable to the acquisition are expensed. Identifiable assets acquired and liabilities and contingent liabilities  
assumed in a business combination are measured initially at their fair values at the acquisition date, irrespective of the extent of any 
non-controlling interest. The excess of the consideration transferred, the amount of any non-controlling interest in the acquiree and  
the acquisition-date fair value of any previous equity interest in the acquiree over the fair value of the identifiable net assets acquired 
 is recorded as goodwill. If the total of consideration transferred, non-controlling interest recognised and previously held interest 
measured is less than the fair value of the net assets of the subsidiary acquired in the case of a bargain purchase, the difference is 
recognised directly in the income statement. 

Intercompany transactions and balances between Group companies are eliminated on consolidation.

Associates are all entities over which the Group has significant influence but not control, generally accompanying a shareholding of 
between 20% and 50% of the voting rights. Where significant influence is not demonstrated but the shareholding is between 20% and  
50% the Group would account for its interest as an investment. All investments are initially recognised at cost and the carrying value  
is reviewed for impairment.

Going concern
Throughout the year ended 31 March 2020 the Group has continued to generate significant cash and has an overall positive net asset 
position. The Group had cash balances of £37.6m at 31 March 2020 (2019: £5.9m). During the year £126.4m (2019: £151.1m) of cash was 
returned to shareholders via dividends and discretionary share buybacks.

The Group has access to a Syndicated revolving credit facility (the ‘Syndicated RCF’). The Syndicated RCF, which is unsecured, has  
total commitments of £400.0m and a termination date of 23 June 2023. The Group has extended the term for £316.5m of the Syndicated 
RCF to 23 June 2025. At 31 March 2020 the Group had £313.0m of the facility drawn (2019: £313.0m).

Financial projections for the period of 12 months from the date of this report have been impacted by the COVID-19 global pandemic.  
The Group implemented measures to support customers by allowing vehicles to be advertised for free throughout the period in which 
Government enforced lockdown restrictions resulted in the temporary closure of retailers. 

In order to strengthen the Group’s balance sheet and liquidity position and increase certainty around meeting future covenant tests 
despite the impact of the virus, the Group completed the placing of 46,468,300 new ordinary shares for net proceeds of £183.2m on  
3 April 2020.

Stress case scenarios have been modelled to make the assessment of viability, taking into account severe but plausible potential 
impacts of the pandemic or a data breach. The results of the stress testing demonstrated that due to the Group’s significant free cash 
flow, access to the Syndicated RCF and the Board’s ability to adjust the discretionary share buyback programme, it would be able to 
withstand the impact and remain cash generative.

The Directors, after making enquiries and on the basis of current financial projections and facilities available, believe that the Group has 
adequate financial resources to continue in operation for a period not less than 12 months from the date of this report. For this reason, 
they continue to adopt the going concern basis in preparing the financial statements.

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AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

1. General information continued

Accounting estimates and judgements
The preparation of financial statements in conformity with IFRS requires the use of certain accounting estimates and assumptions. It also 
requires management to exercise its judgement in the process of applying the Group’s accounting policies. Estimates and judgements 
are continually evaluated and are based on historical experience and other factors, including expectations of future events that are 
believed to be reasonable under the circumstances.

There are no accounting estimates or judgements which are critical to the reporting of results of operations and financial position.
The accounting estimates and judgements believed to require the most subjectivity or complexity are as follows:

The impact of customer offers on revenue recognition
Retailer customers pay a monthly subscription fee to advertise their stock on the Group’s platforms. Control is obtained by customers 
across the life of the contract as their stock is continually listed. Contracts for these services are agreed at a retailer or retailer group 
level and are ongoing subject to a 30-day notice period.

Judgement was made in assessing if the communication of the free period for April represents a contract modification under IFRS 15. 
Management have determined that as our services were free for April, a price change that is deemed to be universally accepted by 
customers, this does represent a contract modification. The impact of the modification has been considered and revenue recognised  
in line with IFRS 15.

Home Trader and Private customers pay a fee in advance to advertise a vehicle on the Group’s platform for a specified period of time. 
Revenue is deferred until the customer obtains control over the services. Control is obtained by customers across the life of the contract 
as their vehicle is continually listed. 

In March 2020 all Home Trader and Private advert customers with an advert live on 19 March 2020 were notified that their adverts would 
be extended until the end of April 2020. This represents a modification of the contract under IFRS 15 and this modification has been 
reflected in the financial statements.

The impact of COVID-19 on the recoverability of financial assets
IFRS 9 prescribes that historical expected credit losses should be adjusted for forward looking information to reflect macro-economic 
and market conditions. The closure of retailer forecourts from 24 March 2020 would be expected to have an adverse effect on the cash 
flows of retailers and credit risk is therefore likely to be increased over this period. 

Adjustments were made to the expected credit losses on financial assets to reflect this. Further details are set out in note 31. The 
‘lockdown’ event and subsequent closure of dealer forecourts was pre year end, and estimates were made for the impact of this at  
the balance sheet date. The events post year end, being the extension of the ‘lockdown’ and subsequent closure of dealer forecourts, 
provided additional evidence of conditions that already existed at the balance sheet date. These events were deemed to be adjusting 
post balance sheet events (note 35) and have been reflected in the estimates made.

Carrying values of goodwill
The Group tests annually whether goodwill has suffered any impairment in accordance with the accounting policy stated within note 2. 
The recoverable amounts of cash-generating units have been determined based on value-in-use calculations, which require the use of 
estimates (note 13).

Share-based payments
Share-based payment arrangements in which the Group receives goods or services as consideration for its own equity instruments are 
accounted for as equity-settled share-based payment transactions. The fair value of services received in return for share options is 
calculated with reference to the fair value of the award on the date of grant. Black-Scholes and Monte Carlo models have been used 
where appropriate to calculate the fair value and the Directors have therefore made estimates with regard to the inputs to that model 
and the period over which the share award is expected to vest (note 29).

2. Significant accounting policies

Changes in significant accounting policies
New and amended standards adopted by the Group
The following new standards, and amendments to standards, have been adopted by the Group for the first time for the financial year 
beginning on 1 April 2019:
•  IFRIC 23, Uncertainty over income tax treatments was issued in June 2017. IFRIC 23 sets out how to recognise and measure deferred  

and current income tax assets and liabilities where there is uncertainty over a tax treatment;

•  Annual Improvements to IFRS Standards 2015-2017 Cycle;
•  Plan Amendment, Curtailment or Settlement – Amendments to IAS 19;
•  Long-term Interests in Associates and Joint Ventures – Amendments to IAS 28; and
•  Prepayments Features with Negative Compensations – Amendments to IFRS 9.

The adoption of these standards and amendments has had no material effect on the Group’s consolidated financial statements.

Standards, amendments and interpretations to existing standards that are not yet effective
There are a number of amendments to IFRS that have been issued by the IASB that become mandatory in a subsequent accounting 
period including: Amendments to References to Conceptual Framework in IFRS Standards, Definitions of a Business – Amendments to  
IFRS 3 and Definition of Material – Amendments to IAS 1 and IAS 8. The Group has evaluated these changes and none are expected to  
have a significant impact on these consolidated financial statements.

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AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Existing significant accounting policies
The following accounting policies applied by the Group in these consolidated financial statements are the same as those applied  
by the Group in its consolidated financial statements as at and for the year ended 31 March 2019.

Revenue
Revenue is measured based on the consideration specified in a contract with a customer and is recognised when a customer obtains 
control of the services. Revenue is stated net of discounts, rebates, refunds and value-added tax.

Revenue principally represents the amounts receivable from customers for advertising on the Group’s platforms but also includes 
non-advertising services such as data services. The different types of products and services offered to customers along with the  
nature and timing of satisfaction of performance obligations are set as follows:

(i) Trade revenue
Trade revenue comprises fees from retailers, Home Traders and logistics customers for advertising on the Group’s platforms and  
utilising the Group’s services.

Retailer revenue
Retailer customers pay a monthly subscription fee to advertise their stock on the Group’s platforms. Control is obtained by customers 
across the life of the contract as their stock is continually listed. Contracts for these services are agreed at a retailer or retailer group 
level and are ongoing subject to a 30-day notice period.

Retailers have the option to enhance their presence on the platform through additional products, each of which has a distinct 
performance obligation. For products that provide enhanced exposure across the life of the product, control is passed to the customer 
over time. Revenue is only recognised at a point in time for additional advertising products where the customer does not receive the 
benefit until they choose to apply the product. Additional advertising products are principally billed on a monthly subscription basis in 
line with their core advertising package, however certain products are billed on an individual charge basis. The Group also generates 
revenue from retailers for data and valuation services under a variety of contractual arrangements, with each service being a separate 
performance obligation. Control is obtained by customers either across the life of the contract where customers are licensed to use the 
Group’s services or at a point in time when a one-off data service is provided.

Contract modifications occur on a regular basis as customers change their stock levels or add or remove additional advertising products 
from their contracts. Following a contract modification, the customer is billed in line with the delivery of the remaining performance 
obligations. A receivable is recognised only when the Group’s right to consideration is only conditional on the passage of time.

Home Trader revenue
Home Trader customers pay a fee in advance to advertise a vehicle on the Group’s platform for a specified period of time. Revenue is 
deferred until the customer obtains control over the services. Control is obtained by customers across the life of the contract as their 
vehicle is continually listed. Contracts for these services are typically entered into for a period of between two and three weeks.

Logistics revenue
Logistics customers pay a monthly subscription fee for access to the Group’s Motor Trade Delivery platform. Control is obtained by 
customers across the life of the contract as their access is continuous. Contracts for these services are agreed at a customer level and 
are ongoing subject to a 30-day notice period. Logistics customers have the option to bid on vehicle moves advertised by retailers on the 
platform. The logistics customer pays a fee if they are successful in obtaining business from retailers through the Group’s marketplace. 
Revenue is recognised at the point in time when the vehicle move has been completed. A receivable is recognised only when the Group’s 
right to consideration is only conditional on the passage of time.

KeeResources revenue
KeeResources customers pay a subscription fee to access elements of KeeResources’s vehicle database or to access the Fleetware 
software. Control is transferred to customers across the life of the contract where customers have continuous access to the database  
or the software.

(ii) Consumer Services revenue
Consumer Services comprises fees from private sellers for vehicle advertisements on the Group’s websites, and third-party partners  
who provide services to consumers relating to their motoring needs, such as insurance and loan finance. Private customers pay a fee in 
advance to advertise a vehicle on the Group’s platform for a specified period of time. Control is obtained by customers across the life  
of the contract as their stock is continually listed. Contracts for these services are typically entered into for a period of between two and 
six weeks. Revenue is generated from third-party partners who utilise the Group’s platforms to advertise their products under a variety  
of contractual arrangements, with each service being a separate performance obligation. Control is obtained by customers at a point  
in time when the service is provided.

(iii) Manufacturer and Agency revenue
Revenue is generated from manufacturers and their advertising agencies for placing display advertising for their brand or vehicle on the 
Group’s websites under a variety of contractual arrangements, with each service being a separate performance obligation. Control is 
obtained by customers across the life of the contract as their advertising is displayed on the different platforms. Rebates are present in 
the contractual arrangements with customers and are awarded either in cash or value of services based upon annual spend; an estimate 
of the annualised spend is made at the reporting date to determine the amount of revenue to be recognised. A receivable is recognised 
only when the Group’s right to consideration is only conditional on the passage of time. 

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2. Significant accounting policies continued

Employee benefits
The Group operates several pension schemes and all except one are defined contribution schemes. Within the UK all pension schemes  
set up prior to 2001 have been closed to new members and only one defined contribution scheme is now open to new employees.

a) Defined contribution scheme
The assets of the defined contribution scheme are held separately from those of the Group in independently administered funds.  
The costs in respect of this scheme are charged to the income statement as incurred.

b) Defined benefit scheme
The Group operates one defined benefit pension scheme that is closed to new members. The asset or liability recognised in the balance 
sheet in respect of the defined benefit scheme is the present value of the defined benefit obligation at the balance sheet date less the 
fair value of the scheme’s assets. The defined benefit obligation is calculated annually by independent actuaries using the projected unit 
credit method. The present value of the defined benefit obligation is determined by discounting the estimated future cash outflows using 
interest rates of high-quality corporate bonds that are denominated in the currency in which the benefits will be paid, and that have 
terms to maturity approximating those of the related pension liability. Remeasurement gains and losses arising from experience 
adjustments and changes in actuarial assumptions are charged or credited to equity in other comprehensive income in the period in 
which they arise. Any scheme surplus (to the extent it can be recovered) or deficit is recognised in full on the balance sheet. Contributions 
paid to the scheme by the Group have been classified as financing activities in the Consolidated statement of cash flows as there are no 
remaining active members within the Scheme.

c) Share-based payments
Equity-settled awards are valued at the grant date, and the fair value is charged as an expense in the income statement spread over the 
vesting period. Fair value of the awards are measured using Black-Scholes and Monte Carlo pricing models. The credit side of the entry is 
recorded in equity. Cash-settled awards are revalued at each reporting date with the fair value of the award charged to the profit and 
loss account over the vesting period and the credit side of the entry recognised as a liability.

Research and development
Research and development expenditure is charged against profits in the year in which it is incurred, unless it is development that meets 
the criteria for capitalisation set out in IAS 38, Intangible Assets.

Operating profit
Operating profit is the profit of the Group (including the Group’s share of profit from joint ventures) before finance income, finance costs, 
profit on disposal of subsidiaries which do not meet the definition of a discontinued operation, and taxation.

Finance income and costs
Finance income is earned on bank deposits and finance costs are incurred on bank borrowings. Both are recognised in the income 
statement in the period in which they are incurred.

Taxation
The tax expense for the period comprises current and deferred taxation. Tax is recognised in the income statement, except to the extent 
that it relates to items recognised in ‘other comprehensive income’ or directly in equity. In this case the tax is also recognised in other 
comprehensive income or directly in equity, respectively. Management periodically evaluates positions taken in tax returns with respect 
to situations in which applicable tax regulation is subject to interpretation. It establishes provisions where appropriate on the basis of 
amounts expected to be paid to the tax authorities.

Current taxation is provided at amounts expected to be paid (or recovered) calculated using the rates of tax and laws that have been 
enacted or substantively enacted at the balance sheet date in the countries where the Group operates and generates taxable income.

Deferred taxation is provided in full, using the liability method, on temporary differences arising between the tax base of assets and 
liabilities and their carrying amounts in the consolidated financial statements. Deferred taxation is determined using tax rates and laws 
that have been enacted or substantively enacted by the balance sheet date and are expected to apply when the related deferred tax 
asset is realised or the deferred tax liability is settled.

Deferred taxation assets are recognised only to the extent that it is probable that future taxable profit will be available against which  
the temporary differences can be utilised.

Deferred taxation is provided on temporary differences arising on investments in subsidiaries and interests in joint ventures, except 
where the timing of the reversal of the temporary difference is controlled by the Group and it is probable that the temporary difference 
will not reverse in the foreseeable future.

Deferred taxation assets and liabilities are offset when there is a legally enforceable right to offset current tax assets against current tax 
liabilities and when the deferred taxation assets and liabilities relate to taxes levied by the same taxation authority on either the taxable 
entity or different taxable entities where there is an intention to settle the balance on a net basis.

108

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Leases
At inception of a contract, the Group assesses whether or not a contract is, or contains, a lease. A contract is, or contains, a lease if  
the contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration. When a lease  
is recognised in a contract the Group recognises a right of use asset and a lease liability at the lease commencement date.

The right of use asset is initially measured at cost, which comprises the initial amount of the lease liability adjusted for any lease 
prepayments made at or before the commencement date, plus any initial direct costs incurred and an estimate of costs to dismantle  
and remove the underlying asset or to restore the underlying asset or the site on which it is located, less any lease incentives received. 
The right of use asset is subsequently depreciated using the straight-line method from the commencement date to the earlier of the end 
of the useful life of the right of use asset or the end of the lease term. The estimated useful lives of right of use assets are determined on 
the same basis as those of property, plant and equipment. In addition, the right of use asset is periodically reduced by impairment losses, 
if any, and adjusted for certain remeasurements of the lease liability.

The lease liability is initially measured at the present value of the lease payments that are not paid at the commencement date, discounted 
using the interest rate implicit in the lease or, if that rate cannot be readily determined, the Group’s incremental borrowing rate.

The lease liability is measured at amortised cost using the effective interest method. It is remeasured when there is a change in future 
lease payments arising from a change in an index or rate, or if the Group changes its assessment of whether it will exercise a purchase, 
extension or termination option.

The Group presents right of use assets in property, plant and equipment and leased liabilities in lease liabilities in the balance sheet.
The Group has applied the recognition exemption of low value leases. For these leases, the lease payments are charged to the income 
statement on a straight-line basis over the term of the lease.

Financial instruments
Under IFRS 9, on initial recognition, a financial asset is classified as measured at: amortised cost, fair value through profit or loss or fair 
value though other comprehensive income.

A financial asset is measured at amortised cost if it meets both of the following conditions: it is held within a business model whose 
objective is to hold assets to collect contractual cash flows; and its contractual terms give rise on specified dates to cash flows that  
are solely payments of principal and interest on the principal amount outstanding.

Under IFRS 9, trade receivables and accrued income, without a significant financing component, are classified and held at amortised 
cost, being initially measured at the transaction price and subsequently measured at amortised cost less any impairment loss.

The Group has elected to measure loss allowances for trade receivables and accrued income at an amount equal to lifetime expected 
credit losses (‘ECLs’). Credit losses are measured as the present value of all cash shortfalls (i.e. the difference between the cash flows 
due to the entity in accordance with the contract and the cash flows that the Group expects to receive).

The Group assumes that the credit risk on a financial asset has increased significantly if it is more than 30 days past due. The Group 
assesses whether a financial asset is in default on a case by case basis when it becomes probable that the customer is unlikely to pay  
its credit obligations. The gross carrying amount of a financial asset is written off when the Group has no reasonable expectations  
of recovering a financial asset in its entirety or a portion thereof. For all customers, the Group individually makes an assessment with 
respect to the timing and amount of write-off based on whether there is a reasonable expectation of recovery. The Group expects no 
significant recovery from the amount written off. However, financial assets that are written off could still be subject to enforcement 
activities in order to comply with the Group’s procedures for recovery of amounts due.

When required, ECLs are adjusted to take into account macro-economic factors. As at 31 March 2020 ECLs were adjusted for the current 
macro-economic uncertainty caused by COVID-19.

At each reporting date, the Group assesses whether financial assets carried at amortised cost are credit-impaired. A financial asset  
is ‘credit-impaired’ when one or more events that have a detrimental impact on the estimated future cash flows of the financial asset 
have occurred.

Intangible assets
a) Goodwill
Goodwill represents the excess cost of an acquisition over the fair value of the Group’s share of the net identifiable assets of the acquired 
subsidiary at the date of acquisition. Goodwill is tested annually for impairment and is carried at cost less accumulated impairment 
losses. Impairment losses are charged to the income statement and are not reversed. The gain or loss on the disposal of an entity 
includes the carrying amount of goodwill relating to the entity sold. Goodwill is allocated to cash-generating units for the purpose of 
impairment testing. The allocation is made to those cash-generating units that are expected to benefit from the business combination  
in which the goodwill arose.

b) Trademarks, trade names, technology, non-compete agreements, customer relationships, brands and databases
Separately acquired trademarks, trade names, technology and customer relationships are recognised at historical cost. They have a 
finite useful life and are carried at cost less accumulated amortisation. Amortisation is calculated using the straight-line method to 
allocate the cost over their estimated useful lives of between one and 15 years. Trademarks, trade names, technology, non-compete 
agreements, customer relationships, brands and databases acquired in a business combination are recognised at fair value at the 
acquisition date and subsequently amortised.

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2. Significant accounting policies continued

c) Software
Acquired computer software is capitalised at cost, including any costs to bring it into use, and is carried at cost less accumulated 
amortisation. Amortisation is calculated using the straight-line method to allocate the cost over the estimated useful life of three  
to five years.

d) Software and website development costs and financial systems
Development costs that are directly attributable to the design and testing of identifiable and unique software products, websites  
and systems controlled by the Group are recognised as intangible assets when the following criteria are met:

•  it is technically feasible to complete the software product or website so that it will be available for use;
•  management intends to complete the software product or website and use or sell it;
•  there is an ability to use or sell the software product or website;
•  it can be demonstrated how the software product or website will generate probable future economic benefits;
•  adequate technical, financial and other resources to complete the development and to use or sell the software product or website  

are available; and

•  the expenditure attributable to the software product or website during its development can be reliably measured.

Directly attributable costs that are capitalised as part of the software product, website or system include employee and contractor 
costs. Other development expenditures that do not meet these criteria, as well as ongoing maintenance and costs associated with 
routine upgrades and enhancements, are recognised as an expense as incurred. Development costs for software, websites and systems 
are carried at cost less accumulated amortisation and are amortised over their useful lives (not exceeding five years) at the point in which 
they come into use.

Property, plant and equipment
All property, plant and equipment is stated at historical cost less accumulated depreciation and impairment losses. Historical cost 
comprises the purchase price of the asset and expenditure directly attributable to the acquisition of the item.

Freehold land is not depreciated. Depreciation on other assets is calculated using the straight-line method to allocate their cost less  
their estimated residual values over the estimated useful lives as follows:

Land, buildings and leasehold improvements:

•  Leasehold land and buildings 
•  Leasehold improvements 
•  Plant and equipment 

life of lease
life of lease
3–10 years

The assets’ residual values and useful lives are reviewed, and adjusted if appropriate, at each balance sheet date. The carrying value of 
assets is reviewed for impairment if events or changes in circumstances suggest that the carrying value may not be recoverable. Assets 
will be written down to their recoverable amount if lower than the carrying value, and any impairment is charged to the income statement.

Gains and losses on disposals are determined by comparing the proceeds with the carrying amount and are recognised in the income 
statement within administrative expenses.

Impairment of non-financial assets
Assets that have an indefinite useful life, for example goodwill, are not subject to amortisation and are tested annually for impairment. 
Assets that are subject to amortisation and depreciation are reviewed for impairment whenever events or changes in circumstances 
indicate that the carrying amount may not be recoverable. An impairment loss is recognised for the amount by which the asset’s carrying 
amount exceeds its recoverable amount. The recoverable amount is the higher of an asset’s fair value less costs to sell and value in use. 
For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable cash flows 
(cash-generating units). Non-financial assets other than goodwill that have suffered an impairment are reviewed for possible reversal of 
the impairment at each reporting date.

In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects 
current market assessments of the time value of money and the risks specific to the asset. For an asset that does not generate largely 
independent cash flows, the recoverable amount is determined for the cash-generating unit to which the asset belongs.

Impairment losses recognised in respect of cash-generating units are allocated first to reduce the carrying amount of any goodwill 
allocated to the cash-generating unit (or group of units) and then to reduce the carrying amount of other assets in the unit (or group of 
units) on a pro-rata basis.

Interests in joint ventures
Under IFRS 11, investments in joint arrangements are classified as either joint operations or joint ventures depending on the contractual 
rights and obligations of each investor. Auto Trader Group plc has assessed the nature of its joint arrangements and determined them to 
be joint ventures. Joint ventures are accounted for using the equity method. Under the equity method of accounting, interests in joint 
ventures are initially recognised at cost and adjusted thereafter to recognise the Group’s share of the post-acquisition profits or losses, 
movements in other comprehensive income and dividends received.

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AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020 
 
Cash and cash equivalents
Cash and cash equivalents include cash in hand, short-term deposits held on call with banks and bank overdrafts. Bank overdrafts are 
shown within borrowings in current liabilities on the balance sheet.

Borrowings
Borrowings are recognised initially at fair value, net of transaction costs incurred, and are subsequently carried at amortised cost, with 
any difference between the proceeds (net of transaction costs) and the redemption value being recognised in the income statement 
over the period of the borrowings using the effective interest method.

Finance and issue costs associated with the borrowings are charged to the income statement using the effective interest rate method 
from the date of issue over the estimated life of the borrowings to which the costs relate.

Borrowings are derecognised when the obligation under the liability is discharged, cancelled or expired. Where an existing financial 
liability is replaced by another from the same lender on substantially different terms, or the terms of an existing liability are substantially 
modified, such an exchange or modification is treated as a de-recognition of the original liability and the recognition of a new liability, 
such that the difference in respective carrying amounts together with any costs or fees incurred are recognised in the income statement.
Borrowings are classified as current liabilities unless the Group has an unconditional right to defer settlement of the liability for at least 
12 months after the balance sheet date.

Provisions
A provision is recognised when a present legal or constructive obligation exists at the balance sheet date as a result of a past event,  
it is probable that an outflow of resources will be required to settle the obligation and a reliable estimate of that obligation can be  
made. Where there are a number of similar obligations, the likelihood that an outflow will be required in settlement is determined by 
considering the class of obligations as a whole. If the effect is material, provisions are determined by discounting the expected future 
cash flows at a pre-tax rate that reflects current market assessments of the time value of money and, where appropriate, the risks 
specific to the obligation.

Contingent liabilities are not recognised but are disclosed unless an outflow of resources is remote. Contingent assets are not 
recognised but are disclosed where an inflow of economic benefits is probable.

Segment reporting
Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision-maker.  
The chief operating decision-maker, who is responsible for allocating resources and assessing performance of the operating segments, 
has been identified as the Operational Leadership Team that makes strategic decisions (note 4).

Share capital
Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of new shares are shown in equity as a 
deduction from the proceeds.

Where the Group purchases its own equity share capital, the consideration paid is deducted from equity attributable to the Group’s 
shareholders. Where such shares are subsequently cancelled, the nominal value of the shares repurchased is deducted from share 
capital and transferred to a capital redemption reserve. Where the Group purchases its own equity share capital to hold in Treasury,  
the consideration paid for the shares is shown as own shares held within equity.

Shares held by the Employee Share Option Trust
The Employee Share Option Trust (‘ESOT’) provides for the issue of shares to Group employees principally under share option schemes.  
The Group has control of the ESOT and therefore consolidates the ESOT in the Group financial statements. Accordingly, shares in the 
Company held by the ESOT are included in the balance sheet at cost as a deduction from equity.

Share premium
The amount subscribed for the ordinary shares in excess of the nominal value of these new shares is recorded in share premium. Costs 
that directly relate to the issue of ordinary shares are deducted from share premium net of corporation tax.

Capital reorganisation reserve
The capital reorganisation reserve arose on consolidation as a result of the share-for-share exchange on 24 March 2015. It represents the 
difference between the nominal value of shares issued by Auto Trader Group plc in this transaction and the share capital and reserves of 
Auto Trader Holding Limited.

Capital redemption reserve
The capital redemption reserve arises from the purchase and subsequent cancellation of the Group’s own equity share capital.

Other reserves
Other reserves comprise the currency translation reserve on the consolidation of entities whose functional currency is other than sterling.

Earnings per share
The Group presents basic and diluted earnings per share (‘EPS’) for its ordinary shares. Basic EPS is calculated by dividing the profit 
attributable to ordinary shareholders by the weighted average number of ordinary shares outstanding during the period. For diluted EPS, 
the weighted average number of ordinary shares is adjusted to assume conversion of all dilutive potential ordinary shares.

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AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

2. Significant accounting policies continued

Dividend distribution
Dividend distribution to the Company’s shareholders is recognised as a liability in the Group’s financial statements in the period in which  
the dividend is approved by the Company’s shareholders in the case of final dividends, or the date at which they are paid in the case of  
interim dividends.

Foreign currency translation
a) Functional and presentation currency
Items included in the financial statements of each of the Group’s entities are measured using the currency of the primary economic 
environment in which the entity operates. The consolidated financial statements are presented in sterling (£), which is the Group’s 
presentation currency, and rounded to the nearest hundred thousand (£0.1m) except when otherwise indicated.

b) Transactions and balances
Foreign currency transactions are translated into the functional currency using the exchange rates prevailing at the dates of the 
transactions. Foreign exchange gains and losses resulting from the settlement of such transactions and from the translation at the 
period end exchange rates of monetary assets and liabilities denominated in foreign currencies are recognised in the income statement 
within administrative expenses.

c) Group companies
The results and financial position of all Group entities (none of which has the currency of a hyper-inflationary economy) that have  
a functional currency other than sterling are translated into sterling as follows:

•  assets and liabilities for each balance sheet presented are translated at the closing rate at the date of that balance sheet; and
•  income and expenses for each income statement are translated at average exchange rates.

On the disposal of a foreign operation, the cumulative exchange differences that were recorded in equity are recognised in the income 
statement as part of the gain or loss on sale. Goodwill and fair value adjustments arising on the acquisition of a foreign entity are treated 
as assets and liabilities of the foreign entity and translated at the closing rate.

112

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 20203. Risk and capital management

Overview
In the course of its business the Group is exposed to market risk, credit risk and liquidity risk from its use of financial instruments. This  
note presents information about the Group’s exposure to each of the above risks, the Group’s objectives, policies and processes for 
measuring and managing risk and the Group’s management of capital. Further quantitative disclosures are included throughout these 
consolidated financial statements.

The Group’s overall risk management strategy is to minimise potential adverse effects on the financial performance and net assets of 
the Group. These policies are set and reviewed by senior finance management and all significant financing transactions are authorised 
by the Board of Directors.

Market risk
i. Foreign exchange risk
The Group has no significant foreign exchange risk as 99% of the Group’s revenue and 98% of costs are sterling-denominated. As the 
amounts are not significant, no sensitivity analysis has been presented.

The Group operates in Ireland. Foreign currency-denominated net assets of overseas operations are not hedged as they represent  
a relatively small proportion of the Group’s net assets. The Group operates a dividend policy, ensuring any surplus cash is remitted  
to the UK and translated into sterling, thereby minimising the impact of exchange rate volatility.

ii. Interest rate risk
The Group’s interest rate risk arises from long-term borrowings under the Syndicated revolving credit facility with floating rates of 
interest linked to LIBOR. The Group monitors interest rates on an ongoing basis but does not currently hedge interest rate risk. The 
variation of 100 basis points in the interest rate of floating rate financial liabilities (with all other variables held constant) will increase  
or decrease post-tax profit for the year by £2.3m (2019: £2.3m).

Credit risk
Credit risk is the risk of financial loss to the Group if a customer or banking institution fails to meet its contractual obligations.

i. Trade receivables
Credit risk relating to trade receivables is managed centrally and the credit risk for new customers is analysed before standard payment 
terms and conditions are offered. Policies and procedures exist to ensure that existing customers have an appropriate credit history and 
a significant number of balances are prepaid or collected via direct debit. In March, more than 78.0% (2019: 82.0%) of the Group’s Retailer 
customers paid via monthly direct debit, minimising the risk of non-payment.

Sales to private customers are primarily settled in advance using major debit or credit cards which removes the risk in this area.

The Group establishes an expected credit loss that represents its estimate of losses in respect of trade and other receivables.  
Further details of these are given in note 31. 

The COVID-19 pandemic has caused significant disruption for our customers and resulted in the closure of forecourts. As a result,  
the proportion of customers paying by direct debit reduced and there is increased uncertainty over the cash flows for our customers.  
To support our customers through these challenging times, we extended credit terms for their 1 April 2020 invoice. Overall, the Group 
considers that it is not exposed to a significant amount of either customer credit or bad debt risk, due to the fragmented nature of the 
customer base and the actions taken to support customers through the current economic uncertainty.

ii. Cash and cash equivalents
As at 31 March 2020, the Group held cash and cash equivalents of £37.6m (2019: £5.9m). The increase in cash held was in response to the 
COVID-19 crisis to secure liquidity for the Group at a time of significant uncertainty. The cash and cash equivalents are held with bank  
and financial institution counterparties, which are rated between P-1 and P-2 based on Moody’s ratings. The Group’s treasury policy is  
to monitor cash, and when applicable deposit balances, on a daily basis and to manage counterparty risk and to ensure efficient 
management of the Group’s Syndicated RCF.

Liquidity risk
Liquidity risk is the risk that the Group will encounter difficulties in meeting the obligations associated with its financial liabilities that are 
settled by delivering cash. The Group’s approach to managing liquidity is to ensure, as far as possible, that it will always have sufficient 
liquidity to meet its liabilities when due, under both normal and stressed conditions, without incurring unacceptable losses or risking 
damage to the Group’s reputation.

Cash flow forecasting is performed centrally by the Group treasury manager. Rolling forecasts of the Group’s liquidity requirements are 
monitored to ensure it has sufficient cash to meet operational needs. The Group’s revenue model is largely subscription-based, which 
results in a regular level of cash conversion allowing it to service working capital requirements.

The Group has access to a Syndicated RCF which has total commitments of £400.0m. Of the total commitment, £83.5m matures in June 
2023 and £316.5m in June 2025. The facility allows the Group access to cash at one working day’s notice. At 31 March 2020, £313.0m was 
drawn under the Syndicated RCF.

To secure liquidity for the Group in a time of significant uncertainty, £37.6m of cash and cash equivalents was held as at 31 March 2020 in 
response to the COVID-19 crisis.

113

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

3. Risk and capital management continued

On 1 April 2020, Auto Trader Group plc (the ‘Company’) announced the successful placing of ordinary shares. The placing raised gross 
proceeds of £185.9m for the Company. A total of 46,468,300 new ordinary shares in the Company (the ‘Placing Shares’) were placed,  
at a price of 400.0 pence per Placing Share (the ‘Placing Price’), a discount of 8.9% to the closing share price of 439.1 pence on 31 March 
2020 and a premium of 0.9% to the middle market price at the time at which the Company and BofA Securities (as sole bookrunner)  
agreed the Placing Price. The Placing Shares issued represented approximately 5% of the ordinary share capital of Auto Trader at the 
time of issue.

On 3 April 2020, the Placing Shares were admitted to the premium listing segment of the Official List of the Financial Conduct Authority 
and to trading on the main market for listed securities of London Stock Exchange plc (together, ‘Admission’). The Placing Shares rank pari 
passu in all respects with the existing ordinary shares in the Company, including the right to receive all dividends and other distributions 
declared, made or paid after the date of issue.

Capital management
The Group considers capital to be net debt plus total equity. Net debt is calculated as total bank debt and lease financing, less 
unamortised debt fees and cash and cash equivalents as shown in note 19. Total equity is as shown in the Consolidated balance sheet.

The calculation of total capital is shown in the table below:

Total net debt

Total equity

Total capital

2020
£m

282.4

141.6

424.0

2019
£m

321.0

59.0

380.0

The objectives for managing capital are to safeguard the Group’s ability to continue as a going concern, in order to provide returns for 
shareholders and benefits for other stakeholders and to maintain an efficient cost of capital structure. To maintain or adjust the capital 
structure, the Group may pay dividends, return capital through share buybacks, issue new shares or take other steps to increase share 
capital and reduce or increase debt facilities.

As at 31 March 2020, the Group had borrowings of £313.0m (2019: £313.0m) through its Syndicated revolving credit facility. Interest  
is payable on this facility at a rate of LIBOR plus a margin of between 1.2% and 2.1% depending on the consolidated leverage ratio of 
Auto Trader Group plc and its subsidiaries, which is calculated and reviewed on a biannual basis. The Group remains in compliance  
with its banking covenants.

4. Segmental information

IFRS 8 ‘Operating segments’ requires the Group to determine its operating segments based on information which is provided internally. 
Based on the internal reporting information and management structures within the Group, it has been determined that there are three 
operating segments (2019: one operating segment), being Auto Trader (‘AT’), Webzone (‘WZ’) and KeeResources (‘Kee’). A change in the 
operational reporting structure of the business led to WZ being reported as a separate segment during the period. The Group has 
restated the corresponding items for prior periods.

Management has determined that there are three operating segments in line with the nature in which the Group is managed. The reports 
reviewed by the Operational Leadership Team (‘OLT’), which is the chief operating decision-maker (‘CODM’) for all three segments, splits 
out operating performance by segment. The OLT is made up of the Executive Directors and Key Management and is responsible for the 
strategic decision-making of the Group. Revenue and cost streams for each operating segment are largely independent. 

The OLT primarily uses the statutory measures of Revenue and Operating profit to assess the performance of the operating segments. 
The revenue from external parties reported to the OLT is measured in a manner consistent with that in the income statement.

There is considered to be only one reporting segment, which is the Group, the results of which are shown in the Consolidated income 
statement. A reconciliation of each segment’s Operating profit to the Group Profit before tax is shown below.

Segment

Total segment Revenue

Total segment Operating profit

Finance costs – net

Profit on the sale of subsidiary

Profit before tax

£m

AT

361.3

254.7

–

–

254.7

2020

£m

WZ

5.3

1.7

–

–

1.7

£m

Kee

2.4

(0.2)

–

–

£m

Group

(0.1)

2.7

(7.4)

–

£m

Total

368.9

258.9

(7.4)

–

£m

AT

349.9

241.1

–

–

(0.2)

(4.7)

251.5

241.1

2019

£m

WZ

5.2

1.7

–

–

1.7

£m

Group

–

0.9

(10.2)

8.7

(0.6)

£m

Total

355.1

243.7

(10.2)

8.7

242.2

Group adjustments which are borne centrally and are not attributable to any specific operating segment include finance costs on the 
Group’s RCF, share of profit from joint ventures, the elimination of transactions and consolidation adjustments. Consolidation 
adjustments include the amortisation of intangible assets recognised under IFRS 3 business combinations.

114

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Geographic information
The Group is domiciled in the UK and the following tables detail external revenue by location of customers, trade receivables and 
non-current assets (excluding deferred tax) by geographic area:

Revenue

UK

Ireland

Total revenue

Trade receivables

UK

Ireland

Total net trade receivables

Non-current assets  
(excluding deferred tax)

UK

Ireland

Total non-current assets (excluding deferred tax)

2020
£m

363.6

5.3

368.9

2020
£m

24.3

0.7

25.0

2020
£m

401.3

6.8

408.1

2019
£m

349.9

5.2

355.1

2019
£m

24.5

0.4

24.9

2019
£m

376.6

6.6

383.2

Due to the large number of customers the Group serves, there are no individual customers whose revenue is greater than 10% of the 
Group’s total revenue in all periods presented in these financial statements.

5. Revenue

The Group’s operations and main revenue streams are those described in these annual financial statements. The Group’s revenue is 
derived from contracts with customers. 

In the following table the Group’s revenue is detailed by customer type. This level of detail is consistent with that used by management  
to assist in the analysis of the Group’s revenue-generating trends.

Revenue

Retailer

Home Trader

Other

Trade

Consumer Services

Manufacturer and Agency

Total revenue

2020
£m

312.1

8.3

3.9

324.3

28.3

16.3

368.9

Contract balances
The following table provides information about receivables and contract assets and liabilities from contracts with customers.

Receivables, which are included in trade and other receivables

Accrued income

Deferred income

2020
£m

28.4

28.1

(13.7)

2019
£m

293.0

10.2

1.4

304.6

28.0

22.5

355.1

2019
£m

27.0

28.0

(13.2)

Accrued income relates to the Group’s rights to consideration for services provided but not invoiced at the reporting date. Accrued 
income is transferred to trade receivables when invoiced.

Deferred income relates to advanced consideration received for which revenue is recognised as or when services are provided. £3.7m 
(2019: £2.6m) of the deferred income balance is classified as a current liability within trade and other payables (note 20). Included within 
deferred income is £10.6m (2019: £11.2m) relating to consideration received from Auto Trader Autostock Limited (which forms part of the 
Group’s joint venture Dealer Auction) for the provision of data services (note 16). Revenue relating to this service is recognised on a 
straight-line basis over a period of 20 years; given this time period the liability has been split between current and non-current liabilities.

115

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

6. Operating profit

Operating profit is after charging the following: 

Staff costs

Contractor costs

Depreciation of property, plant and equipment

Amortisation of intangible assets

Profit on sale of property, plant and equipment

Note

7

14

13

2020
£m

(55.3)

(0.5)

(3.9)

(2.6)

0.3

2019
£m

(56.0)

(0.4)

(4.9)

(4.0)

0.1

Services provided by the Company’s auditors
During the year, the Group (including overseas subsidiaries) obtained the following services from the operating company’s auditors:

Fees payable for the audit of the Company and consolidated financial statements

Fees payable for other services:

– the audit of the subsidiary undertakings pursuant to legislation

Total

2020
£m

0.1

0.2

0.3

2019
£m

0.1

0.2

0.3

Fees payable for audit-related assurance services in the year were £36,000 (2019: £34,396). Fees payable for other non-audit services in 
the year were nil (2019: £3,000).

7. Employee numbers and costs

The average monthly number of employees (including Executive Directors but excluding third-party contractors) employed by the Group 
was as follows:

Customer operations

Product and technology

Corporate

Total

The aggregate payroll costs of these persons were as follows:

Wages and salaries

Social security costs

Defined contribution pension costs

Share-based payments and associated NI (note 29)

Total

2020
Number

2019
Number

398

323

128

849

2020
£m

44.5

5.1

2.1

51.7

3.6

55.3

370

317

115

802

2019
£m

43.2

4.7

2.2

50.1

5.9

56.0

Note

24

29

Wages and salaries include £20.7m (2019: £17.3m) relating to the product and technology teams; these teams spend a significant 
proportion of their time on research and development activities, including innovation of our product proposition and enhancements  
to the Group’s platforms.

116

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 20208. Directors and Key Management remuneration

The remuneration of Directors is disclosed in the Directors’ remuneration report on pages 77 to 89:

Key Management compensation
During the year to 31 March 2020, Key Management comprised the members of the OLT (who are defined in note 4) and the Non-Executive 
Directors (2019: OLT and the Non-Executive Directors). The remuneration of all Key Management (including all Directors) was as follows:

Short-term employee benefits

Share-based payments

Pension contributions

Total

9. Finance costs

On bank loans and overdrafts

Amortisation of debt issue costs

Interest unwind on lease liabilities

Total

2020
£m

4.1

3.0

0.1

7.2

2020
£m

6.3

0.7

0.4

7.4

Amortisation of debt issue costs incurred on the former Senior Facilities Agreement was accelerated in the prior year resulting in an 
additional £2.0m recognised in the 2019 Consolidated income statement.

10. Disposal of a subsidiary

In the previous year on 31 December 2018, the Group disposed of a subsidiary undertaking, Auto Trader Auto Stock Limited, as part  
of the consideration for shares in Dealer Auction (Holdings) Limited.

Auto Trader Auto Stock Limited was a subsidiary incorporated on 3 August 2018 by another Group subsidiary, Auto Trader Limited.  
The trade and assets of Auto Trader Limited’s ‘Smart Buying’ product line, its retailer-to-retailer marketplace, were transferred to  
Auto Trader Auto Stock Limited on 1 November 2018.

Revenue generated from the Smart Buying product in the nine-month period to 31 December 2018 was £1.3m. The disposal of the  
Smart Buying product line does not represent a discontinued operation under IFRS 5 as the product was not either a separate  
major line of business or geographical area of operations.

A profit on disposal was recognised in the 2019 Consolidated income statement:

Proceeds from disposals

Intangible assets – Goodwill

Intangible assets – Licence agreement

Profit on sale of subsidiary

2019
£m

5.3

3.5

0.2

9.0

2019
£m

6.5

2.8

0.9

10.2

2019
£m

28.4

(8.4)

(11.3)

8.7

117

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

11. Taxation

Current taxation

UK corporation taxation

Foreign taxation

Adjustments in respect of prior years

Total current taxation

Deferred taxation

Origination and reversal of temporary differences

Effect of rate changes on opening balance

Adjustments in respect of prior years

Total deferred taxation

Total taxation charge

2020
£m

47.1

0.2

(0.1)

47.2

–

(0.8)

–

(0.8)

46.4

The taxation charge for the year is lower than (2019: lower than) the effective rate of corporation tax in the UK of 19% (2019: 19%).  
The differences are explained below:

Profit before taxation

Tax on profit on ordinary activities at the standard UK corporation tax rate of 19% (2019: 19%)

Expenses not deductible for taxation purposes

Income not taxable

Adjustments in respect of foreign tax rates

 Effect of rate changed on deferred tax

Adjustments in respect of prior years

Total taxation charge

2020
£m

251.5

47.8

0.2

(0.6)

(0.1)

(0.8)

(0.1)

46.4

2019
£m

44.9

0.2

(0.1)

45.0

(0.6)

–

0.1

(0.5)

44.5

2019
£m

242.2

46.0

0.3

(1.7)

(0.1)

– 

–

44.5

Taxation on items taken directly to equity was a credit of £0.4m (2019: £0.6m) relating to tax on share-based payments.

The tax charge for the year is based on the standard rate of UK corporation tax for the period of 19% (2019: 19%). Deferred income taxes 
have been measured at the tax rate expected to be applicable at the date the deferred income tax assets and liabilities are realised.  
A change to the main UK corporation tax rate, announced in the Budget on 11 March 2020, was substantively enacted on 17 March 2020. 
The rate applicable from 1 April 2020 now remains at 19%, rather than the previously enacted reduction to 17%.

Management has performed an assessment, for all material deferred income tax assets and liabilities, to determine the period over 
which the deferred income tax assets and liabilities are forecast to be realised, which has resulted in an average deferred income tax 
rate of 19% being used to measure all deferred tax balances as at 31 March 2020 (2019: 17%).

12. Earnings per share

Basic earnings per share is calculated using the weighted average number of ordinary shares in issue during the year, excluding those 
held by the Employee Share Option Trust (‘ESOT’), based on the profit for the year attributable to shareholders.

Year ended 31 March 2020

Basic EPS

Diluted EPS

Year ended 31 March 2019

Basic EPS

Diluted EPS

118

Weighted average 
number of 
ordinary shares

Total
earnings
£m

924,499,320

929,247,835

941,506,424

944,254,998

205.1

205.1

197.7

197.7

Pence
per share

22.19

22.08

21.00

20.94

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020The number of shares in issue at the start of the year is reconciled to the basic and diluted weighted average number of shares below:

Year ended 31 March 2020

Issued ordinary shares at 31 March 2019

Weighted effect of ordinary shares purchased for cancellation

Weighted effect of ordinary shares held in treasury

Weighted effect of shares held by the ESOT

Weighted average number of shares for basic EPS

Dilutive impact of share options outstanding

Weighted average number of shares for diluted EPS

Weighted average
number of shares

933,197,563

(3,974,149)

(4,184,444)

(539,650)

924,499,320

4,748,515

929,247,835

For diluted earnings per share, the weighted average number of ordinary shares in issue is adjusted to assume conversion of all 
potentially dilutive ordinary shares. The Group has potentially dilutive ordinary shares arising from share options granted to employees. 
Options are dilutive under the Sharesave scheme where the exercise price together with the future IFRS 2 charge is less than the average 
market price of the ordinary shares during the year. Options under the Performance Share Plan, Single Incentive Plan Award, the Deferred 
Annual Bonus Plan and the Share Incentive Plan are contingently issuable shares and are therefore only included within the calculation of 
diluted EPS if the performance conditions are satisfied.

The average market value of the Group’s shares for the purposes of calculating the dilutive effect of share-based incentives was based 
on quoted market prices for the period during which the share-based incentives were outstanding.

13. Intangible assets

Cost

At 31 March 2018

Additions

Disposals

Exchange differences

At 31 March 2019

Acquired through business combinations

Additions

Disposals

Exchange differences

At 31 March 2020

Accumulated amortisation and 
impairments

At 31 March 2018

Amortisation charge

Disposals

Exchange differences

At 31 March 2019

Amortisation charge

Disposals

Exchange differences

At 31 March 2020

Net book value at 31 March 2020

Net book value at 31 March 2019

Net book value at 31 March 2018

Software  
and website 
development 
costs
£m

Goodwill
£m

Financial 
systems
£m

Database
£m

Other
£m

442.8

–

(12.4)

(0.1)

430.3

13.9

–

–

0.3

444.5

120.8

–

(3.9)

0.1

117.0

–

–

–

117.0

327.5

313.3

322.0

55.3

0.3

(42.4)

–

13.2

1.9

–

(5.8)

–

9.3

54.4

0.6

(42.2)

–

12.8

0.4

(5.8)

0.1

7.5

1.8

0.4

0.9

12.6

0.3

–

–

12.9

–

0.2

–

–

13.1

8.9

2.4

–

–

11.3

0.9

–

–

12.2

0.9

1.6

3.7

–

–

–

–

–

8.5

–

–

–

8.5

–

–

–

–

–

0.3

–

–

0.3

8.2

–

–

17.1

–

(1.3)

–

15.8

2.2

–

–

0.1

18.1

13.9

1.0

(1.3)

–

13.6

1.0

–

–

14.6

3.5

2.2

3.2

Total
£m

527.8

0.6

(56.1)

(0.1)

472.2

26.5

0.2

(5.8)

0.4

493.5

198.0

4.0

(47.4)

0.1

154.7

2.6

(5.8)

0.1

151.6

341.9

317.5

329.8

119

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

13. Intangible assets continued

Other intangibles include customer relationships, technology, trade names, trademarks, non-compete agreements and brand assets. 
Intangible assets which have a finite useful life are carried at cost less accumulated amortisation. Amortisation of these intangible 
assets is calculated using the straight-line method to allocate the cost of the assets over their estimated useful lives (three to 15 years). 
The longest estimated useful life remaining at 31 March 2020 is 15 years (31 March 2019: five years).

For the year to 31 March 2020, the amortisation charge of £2.6m (2019: £4.0m) has been charged to administrative expenses in the income 
statement. At 31 March 2020, £0.1m (2019: £0.1m) of software and website development costs represented assets under construction. 
Amortisation of these assets will commence when they are brought into use.

In accordance with International Financial Reporting Standards, goodwill is not amortised, but instead is tested annually for impairment, 
or more frequently if there are indicators of impairment. Goodwill is carried at cost less accumulated impairment losses.

Impairment test for goodwill
Goodwill is allocated to the appropriate cash-generating unit (‘CGU’) based on the smallest identifiable group of assets that generates 
cash inflows independently in relation to the specific goodwill. The goodwill allocated to each CGU is as follows: Digital £307.6m, 
Webzone £6.0m and KeeResources £13.9m. The recoverable amount of the CGU is determined from value-in-use calculations that use 
cash flow projections from the latest three-year plan. The carrying value of CGUs is the sum of goodwill, property, plant and equipment 
(including lease assets), intangibles and lease liabilities, as follows:

Digital

Webzone

KeeResources

Total

2020
£m

311.9

5.8

28.3

346.0

2019
£m

327.6

6.6

–

334.2

Income and costs within the budget are derived on a detailed ‘bottom up’ basis – all income streams and cost lines are considered and 
appropriate growth, or decline, rates are assumed. Income and cost growth forecasts are risk adjusted to reflect specific risks facing 
each CGU and take into account the markets in which they operate. Key assumptions include revenue growth rates, associated levels of 
marketing support and directly associated overheads. All assumptions are based on past performance and management’s expectation 
of market development, with adjustments made to reflect a period of low revenue due to COVID-19. Cash flows beyond the budgeted 
period of five years are extrapolated using the estimated growth rate stated into perpetuity; a rate of 3.0% has been used. This is 
marginally higher than the rate of inflation in the UK, reflecting the relative growth potential of the industry compared to the economy  
as a whole and is consistent with the approach taken by other technology companies. Other than as included in the financial budgets,  
it is assumed that there are no material adverse changes in legislation that would affect the forecast cash flows.

Digital and Webzone
The pre-tax discount rate used within the Digital and Webzone recoverable amount calculations was 9.4% (2019: 8.5%) and is based  
upon the weighted average cost of capital reflecting specific principal risks and uncertainties. The discount rate takes into account the 
risk-free rate of return, the market risk premium and beta factor reflecting the average beta for the Group and comparator companies 
which are used in deriving the cost of equity.

The same discount rate has been applied to both the Digital and Webzone CGUs as the principal risks and uncertainties associated with 
the Group, as highlighted on pages 54 to 57, would also impact each CGU in a similar manner. The Board acknowledges that there are 
additional factors that could impact the risk profile of each CGU, which have been considered by way of sensitivity analysis performed 
as part of the annual impairment tests. 

The key assumptions used for value-in-use calculations are as follows:

Annual growth rate (after plan period)

Risk free rate of return

Market risk premium

Beta factor

Cost of debt

2020

3.0%

1.3%

6.2%

1.08

2.3%

2019

3.0%

3.0%

5.0%

0.83

3.3%

Key drivers to future growth rates are dependent on the Group’s ability to maintain and grow income streams whilst effectively managing 
operating costs. The level of headroom may change if different growth rate assumptions or a different pre-tax discount rate were used 
in the cash flow projections. Where the value-in-use calculations suggest an impairment, the Board would consider alternative use 
values prior to realising any impairment, being the fair value less costs to dispose.

Sensitivity analysis has been performed in assessing the recoverable amounts of goodwill. There are no changes to the key assumptions 
of growth rate or discount rate that are considered by the Directors to be reasonably possible, which give rise to an impairment of 
goodwill relating to the Digital and Webzone CGUs. 

Having completed the 2020 impairment review, no impairment has been recognised in relation to the CGUs (2019: no impairment). 

120

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020KeeResources
A pre-tax discount rate of 12.0% has been applied to the Kee CGU, based upon the weighted average cost of capital reflecting specific 
principal risks and uncertainties to KeeResources. The discount rate takes into account the risk-free rate of return, the market risk 
premium and beta factor and comparator companies which are used in deriving the cost of equity.

The key assumptions used for value-in-use calculations are as follows:

Annual growth rate (after plan period)

Risk free rate of return

Market risk premium

Beta factor

2020

3.0%

0.9%

8.3%

1.10

Forecast cash flows assume good levels of organic growth in the medium term primarily through increased data subscription revenue, 
and are adjusted in the short term to reflect the reduced revenues as a result of COVID-19. 

Sensitivity analysis has been performed in assessing the recoverable amounts of goodwill. Management has identified that a 
reasonably possible change in two key assumptions could cause the carrying amount to exceed the recoverable amount. The amounts 
by which these two assumptions would need to change to individually and collectively for the estimated recoverable amount to be equal 
to the carrying amount are set out below:

• Increasing the pre-tax discount rate to 13.5%. 
• Decreasing the annual growth rate after the plan period to 1.4%.
• Increasing the pre-tax discount rate to 12.9% and decreasing the annual growth rate after the plan period to 2.0%.

Having completed the 2020 impairment review, no impairment has been recognised in relation to the KeeResources CGU. 

14. Property, plant and equipment

Cost

At 31 March 2018 

Additions

Disposals

At 31 March 2019

Acquired through business combinations

Additions

Disposals and modifications

At 31 March 2020

Accumulated depreciation

At 31 March 2018

Charge for the year

Disposals

At 31 March 2019

Charge for the year

Disposals

At 31 March 2020

Net book value at 31 March 2020

Net book value at 31 March 2019

Net book value at 31 March 2018 

Land, buildings 
and leasehold 
improvements
£m

Office
equipment
£m

Motor  
vehicles
£m

18.3

0.8

(1.3)

17.8

2.2

0.1

(3.6)

16.5

3.1

2.5

(1.3)

4.3

2.1

(0.2)

6.2

10.3

13.5

15.2

16.8

0.9

(3.7)

14.0

0.1

1.1

(0.1)

15.1

12.9

1.9

(3.7)

11.1

1.5

(0.1)

12.5

2.6

2.9

3.9

1.1

0.2

(0.1)

1.2

0.1

0.1

(0.1)

1.3

0.5

0.5

(0.1)

0.9

0.3

(0.1)

1.1

0.2

0.3

0.6

Total
£m

36.2

1.9

(5.1)

33.0

2.4

1.3

(3.8)

32.9

16.5

4.9

(5.1)

16.3

3.9

(0.4)

19.8

13.1

16.7

19.7

Included within property, plant and equipment are £6.8m (2019: £11.9m) of assets recognised as leases under IFRS 16. Further details of 
these leases are disclosed in note 15. The depreciation expense of £3.9m for the year to 31 March 2020 (2019: £4.9m) has been recorded  
in administrative expenses.

During the year, £0.4m (2019: £5.1m) worth of property, plant and equipment with £nil net book values were disposed of.

121

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORT 
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

15. Leases

The Group leases assets including land and buildings and motor vehicles that are held within property, plant and equipment. Information 
about leases for which the Group is a lessee is presented below.

Net book value property, plant and equipment owned

Net book value right of use assets

Net book value of right of use assets

Balance at 1 April 2018 

Additions

Depreciation charge

Balance at 31 March 2019 

Additions

Disposals

Modifications

Depreciation charge

At 31 March 2020

Lease liabilities in the balance sheet at 31 March

Current

Non-current

Total

2020
£m

6.3

6.8

13.1

Land, buildings 
and leasehold 
improvements
£m

Office
equipment
£m

Motor  
vehicles
£m

13.0

–

(1.5)

11.5

–

(1.4)

(2.1)

(1.5)

6.5

0.1

–

–

0.1

–

–

–

–

0.1

0.6

0.2

(0.5)

0.3

0.1

–

–

(0.2)

0.2

2020
£m

2.1

7.0

9.1

2019
£m

4.8

11.9

16.7

Total
£m

13.7

0.2

(2.0)

11.9

0.1

(1.4)

(2.1)

(1.7)

6.8

2019
£m

1.8

14.3

16.1

A maturity analysis of contractual undiscounted cash flows relating to lease liabilities is presented within note 31.

During the year the Group renegotiated the lease agreements for its London and Manchester offices. The accounting adjustments  
under IFRS 16 are set out below:

The Group surrendered a proportion of the London office back to the landlord. The surrender represents a disposal under IFRS 16.  
The right of use asset was reduced by £1.4m to reflect the value of assets disposed. The Group’s lease liability reduced by £1.6m with  
a £0.2m gain on disposal recognised in the consolidated income statement.

The Group renegotiated the London office lease agreement for the remaining office space. The change to the agreement represents  
a modification under IFRS 16. The right of use asset was increased by £1.0m to reflect the value of the asset held after the modification. 
The Group’s lease liability increased by £0.9m as a result of the modification and the dilapidations provision increased by £0.1m.

The Group renegotiated the rent payable for the Manchester office in line with the rent review date stipulated in the lease agreement 
and the Group reassessed the lease term based on the likelihood of exercising the break clause within the lease agreement. These 
changes represent a lease modification under IFRS 16. The right of use asset was reduced by £3.1m with corresponding adjustment to  
the lease liability and dilapidations provision.

Amounts charged in the income statement

Depreciation charge of right-of-use assets

Interest on lease liabilities

Gain on disposal of right-of-use assets

Total amounts charged in the income statement

Cash outflow

Total cash outflow for leases

122

2020
£m

1.7

0.4

0.2

2.3

2020
£m

2.9

2019
£m

2.0

0.9

–

2.9

2019
£m

3.1

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 202016. Net investments in joint ventures

Joint ventures are contractual arrangements over which the Group exercises joint control with partners and where the parties have  
rights to the net assets of the arrangement, irrespective of the Group’s shareholding in the entity.

The Group owns 49% of the ordinary share capital of Dealer Auction Limited (previously Dealer Auction (Holdings) Limited).

Net investments in joint ventures at the reporting date include the Group’s equity investment in joint ventures and the Group’s share  
of the joint ventures’ post acquisition net assets. The table below reconciles the movement in the Group’s net investment in joint ventures 
in the year:

Equity investment 
in joint ventures
£m

Group’s share  
of net assets
£m

Net investments  
in joint ventures
£m

Carrying value

As at 1 April 2018

Investment in joint venture

Share of result for the year taken to the income statement

As at 31 March 2019

Share of result for the year taken to the income statement

As at 31 March 2020

Set out below is the summarised financial information for the joint venture:

–

48.1

–

48.1

–

48.1

Non-current assets

Current assets

Cash and cash equivalents

Other current assets

Total assets

Liabilities

Current liabilities

Total liabilities

Net assets

Revenues

Profit for the year

Total comprehensive income

–

–

0.9

0.9

3.2

4.1

2020
£m

98.4

9.7

1.2

–

48.1

0.9

49.0

3.2

52.2

2019
£m

98.9

0.2

6.9

109.3

106.0

2.3

2.3

107.0

2020
£m

13.0

6.4

6.4

5.5

5.5

100.5

2019
£m

3.5

1.8

1.8

The above information reflects the amounts presented in the financial statements of the joint venture and not the Group’s share of those 
amounts. They have been amended for differences in accounting policies between the Group and the joint venture.

A list of the investments in joint ventures, including the name, country of incorporation and proportion of ownership interest, is given in 
note 34.

123

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

17. Other investments

Shares in other undertakings

Investment in IAUTOS Company Limited

At 31 March 2020 and 31 March 2019

£m

–

The Group designated the investment in IAUTOS Company Limited as an equity security at FVOCI as the Group intends to hold the shares 
for long-term strategic purposes. IAUTOS Company Limited is an intermediate holding company through which trading companies 
incorporated in the People’s Republic of China are held. The fair value of the investment has been valued at £nil since 2014 as the Chinese 
trading companies are loss-making with forecast future cash outflows.

18. Trade and other receivables

Trade receivables

Less: provision for impairment of trade receivables

Net trade receivables

Net accrued income

Prepayments

Other receivables

Total

2020
£m

28.4

(3.4)

25.0

27.1

3.8

0.1

56.0

2019
£m

27.0

(2.1)

24.9

28.0

2.9

0.3

56.1

Trade receivables are amounts due from customers for services performed in the ordinary course of business. They are generally due  
for settlement within 30 days and therefore are all classified as current. Trade receivables are recognised initially at the amount of 
consideration that is unconditional and has been invoiced at the reporting date. The Group holds the trade receivables with the objective 
to collect the contractual cash flows and therefore measures them subsequently at amortised cost using the effective interest method.

Accrued income relates to the Group’s rights to consideration for services provided but not invoiced at the reporting date. Accrued 
income is transferred to receivables when invoiced. Included within net accrued income is provision for the impairment of financial 
assets of £1.0m (2019: nil).

Exposure credit risk and expected credit losses relating to trade and other receivables are disclosed in note 31.

19. Cash and cash equivalents

Cash at bank and in hand is denominated in the following currencies:

Sterling

Euro

Cash at bank and in hand

2020
£m

36.9

0.7

37.6

2019
£m

5.8

0.1

5.9

Cash balances with an original maturity of less than three months were held in current accounts during the year and attracted interest at 
a weighted average rate of 0.2% (2019: 0.3%). 

124

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 202020. Trade and other payables

Trade payables

Accruals

Other taxes and social security

Deferred income

Other payables

Accrued interest payable

Total

2020
£m

4.7

7.4

16.6

3.7

0.5

0.4

33.3

2019
£m

4.3

10.5

13.0

2.6

0.3

0.5

31.2

Trade payables are unsecured and are usually paid within 30 days of recognition. The carrying amounts of trade and other payables are 
considered to be the same as their fair values, due to their short-term nature.

21. Borrowings

Non-current

Syndicated RCF gross of unamortised debt issue costs

Unamortised debt issue costs on Syndicated RCF

Total

The Syndicated RCF is repayable as follows:

Two to five years

Total

The carrying amounts of borrowings approximate their fair values.

2020
£m

313.0

(2.5)

310.5

2020
£m

313.0

313.0

2019
£m

313.0

(2.7)

310.3

2019
£m

313.0

313.0

Syndicated revolving credit facility (‘Syndicated RCF’)
The Group has access to a Syndicated revolving credit facility (the ‘Syndicated RCF’). The Syndicated RCF, which is unsecured,  
has total commitments of £400.0m and the associated debt transaction costs at initiation were £3.3m.

On 1 June 2020, the Group extended the term for £316.5m of the Syndicated RCF for one year, incurring additional associated debt 
transaction costs of £0.5m. The Syndicated RCF will now terminate in two tranches:
• £316.5m will mature in June 2025; and
• £83.5m will mature at the original termination date of June 2023.

Individual tranches are drawn down, in sterling, for periods of up to six months at LIBOR rates plus a margin of between 1.2% and 2.1% 
depending on the consolidated leverage ratio of the Group. A commitment fee of 35% of the margin applicable to the Syndicated RCF  
is payable quarterly in arrears on unutilised amounts of the total facility. 

The Syndicated RCF has financial covenants linked to interest cover and the consolidated debt cover of the Group:
• Net bank Debt to Consolidated EBITDA must not exceed 3.5:1.
• EBITDA to Net Interest Payable must not be less than 3.0:1.

EBITDA is defined as earnings before interest, taxation, depreciation and amortisation, share-based payments and associated NI, share 
of profit from joint ventures, exceptional items and adjusting for the adoption of IFRS 16.

All financial covenants of the facility have been complied with through the year.

Exposure to interest rate changes
The exposure of the Group’s borrowings (excluding debt issue costs) to LIBOR rate changes and the contractual repricing dates  
at the balance sheet date are as follows:

One month or less

Total

2020
£m

313.0

313.0

2019
£m

313.0

313.0

125

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

22. Provisions for other liabilities and charges

At 31 March 2019

Charged to the income statement

Recognised under IFRS 16

Utilised in the year

At 31 March 2020

Current

Non-current

Total

Dilapidations 
provision
£m

Holiday pay 
provision
£m

1.0

–

0.1

–

1.1

0.3

0.4

–

(0.3)

0.4

2020
£m

0.4

1.1

1.5

Total
£m

1.3

0.4

0.1

(0.3)

1.5

2019
£m

0.3

1.0

1.3

The holiday pay provision relates to liabilities for holiday pay in relation to the UK and Ireland operations for leave days accrued and not 
yet taken at the end of the financial year, and is expected to be fully utilised in the year to 31 March 2021.

23. Deferred taxation

The movement in deferred taxation assets and liabilities during the year, without taking into consideration the offsetting of balances 
within the same tax jurisdiction, is as follows:

Deferred taxation assets

At 31 March 2018

Credited to the income statement

Credited directly to equity

At 31 March 2019 

Acquired through business combinations

Effect of rate changes on opening balance

Debited directly to equity

At 31 March 2020

Deferred taxation liabilities

At 31 March 2018

Credited to the income statement

At 31 March 2019 

Debited to the statement of comprehensive income

Acquired through business combinations

At 31 March 2020

Share-based 
payments
£m

Accelerated 
capital 
allowances
£m

Other 
 temporary 
differences
£m

1.2

0.7

0.3

2.2

–

0.5

(0.3)

2.4

3.9

(0.2)

–

3.7

–

0.2

–

3.9

0.2

0.1

–

0.3

0.1

0.1

–

0.5

Share-based
payments
£m

Accelerated
capital 
allowances
£m

Other temporary 
differences
£m

–

–

–

–

–

–

–

–

–

–

–

–

0.7

(0.2)

0.5

0.3

2.1

2.9

Total
£m

5.3

0.6

0.3

6.2

0.1

0.8

(0.3)

6.8

Total
£m

0.7

(0.2)

0.5

0.3

2.1

2.9

The Group has estimated that £0.8m (2019: £1.1m) of the Group’s net deferred income tax asset will be realised in the next 12 months.  
This is management’s current best estimate and may not reflect the actual outcome in the next 12 months.

Acquired deferred tax liabilities of £2.1m have been recognised in relation to the acquisition of KeeResources for the value of intangible 
assets recognised under IFRS 3 business combinations. See note 30 for further details. 

126

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 202024. Retirement benefit obligations

(i) Defined contribution scheme
Across the UK and Ireland the Group operates a number of defined contribution schemes. In the year to 31 March 2020 the pension 
contributions to the Group’s defined contribution schemes amounted to £2.1m (2019: £2.2m). At 31 March 2020, there were £0.3m  
(31 March 2019: £0.3m) of pension contributions outstanding relating to the Group’s defined contribution schemes.

(ii) Defined benefit scheme
The Company sponsors a funded defined benefit pension scheme for qualifying UK employees, the Wiltshire (Bristol) Limited Retirement 
Benefits Scheme (‘the Scheme’). The Scheme is administered by a separate board of Trustees, which is legally separate from the Company. 
The Trustees are composed of representatives of both the Company and members. The Trustees are required by law to act in the interest  
of all relevant beneficiaries and are responsible for the investment policy for the assets and the day-to-day administration of the benefits.

The Scheme has been closed to future members since 30 April 2006 and there are no remaining active members within the Scheme.  
No other post-retirement benefits are provided to these employees.

Profile of the Scheme
As at 31 March 2020, approximately 55% of the defined benefit obligation (‘DBO’) is attributable to former employees who have yet to 
reach retirement (2019: 60%) and 45% to current pensioners (2019: 40%). The Scheme duration is an indicator of the weighted-average  
time until benefit payments are made. For the Scheme as a whole, the duration is approximately 21 years. 

Risks associated with the Scheme
The Scheme exposes the Company to some risks, the most significant of which are:

Asset volatility

Inflation risk

The liabilities are calculated using a discount rate set with reference to corporate bond yields. If assets 
underperform this yield, this will create a deficit. The Scheme holds a significant proportion of growth 
assets (equities, diversified growth fund and global absolute return fund) which, though expected to 
outperform corporate bonds in the long term, create volatility and risk in the short term. The allocation  
to growth assets is monitored to ensure it remains appropriate given the Scheme’s long-term objectives.

A proportion of the Scheme’s benefit obligations are linked to inflation, and higher inflation leads to higher 
liabilities (although, in most cases, caps on the level of inflationary increases are in place to protect 
against extreme inflation). The majority of the assets are either unaffected by or only loosely correlated 
with inflation, meaning that an increase in inflation will also increase the deficit.

Change in bond yields

A decrease in corporate bond yields will increase the value placed on the Scheme’s liabilities for 
accounting purposes, although this will be partially offset by an increase in the value of the Scheme’s 
bond holdings.

Life expectancy

The majority of the Scheme’s obligations are to provide benefits for the lifetime of the member, so 
increases in life expectancy will result in an increase in the liabilities.

Funding requirements
UK legislation requires that pension schemes are funded prudently. The ongoing funding valuation of the Scheme was carried out by  
a qualified actuary as at 30 April 2018 and showed a deficit of £0.2m. The Company paid deficit contributions of £140,000 for the year 
ending 31 March 2020 (2019: £70,000) and is committed to further contributions of £140,000 per annum under the current Schedule of 
Contributions. The next funding valuation is due no later than 30 April 2021, at which progress towards full-funding will be reviewed.  
The Company also pays expenses and PPF levies incurred by the Scheme.

Assumptions used
The last triennial actuarial valuation of the Scheme was performed by an independent professional actuary at 30 April 2018 using the 
projected unit method of valuation. For the purposes of IAS 19 (revised) the actuarial valuation as at 30 April 2018 has been updated on  
an approximate basis to 31 March 2020, taking account of experience over the period since 30 April 2018, changes in market conditions, 
and differences in the financial and demographic assumptions. The present value of the defined benefit obligation was measured using 
the projected unit credit method.

The principal financial assumptions used to calculate the liabilities under IAS 19 (revised) are as follows:

Discount rate for scheme liabilities

CPI inflation

RPI inflation

Pension increases

Pre 1988 GMP

Post 1988 GMP

Pre 2004 non GMP

Post 2004

The financial assumptions reflect the nature and term of the Scheme’s liabilities.

2020
%

2.30

1.95

2.75

–

1.85

5.00

2.75

2019
%

2.45

2.35

3.45

–

2.10

5.00

3.35

127

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

24. Retirement benefit obligations continued

The Group has assumed that mortality will be in line with nationally published mortality table S2NA with CMI 2018 projections related to 
members’ years of birth with long-term rate of improvement of 1.5% per annum. These tables translate into an average life expectancy  
for a pensioner retiring at age 65 as follows:

Member aged 65 (current life expectancy)

Member aged 45 (life expectancy at age 65)

2020

Men
Years

86.9

88.6

Women
Years

88.9

90.7

2019

Men
Years

86.8

88.5

Women
Years

88.9

90.7

It is assumed that 50% of non-retired members of the Scheme will commute the maximum amount of cash at retirement (2019: 50% of  
non-retired members of the Scheme will commute the maximum amount of cash at retirement).

Post-employment benefit obligations disclosures
The amounts charged to the Consolidated income statement are set out below:

Past service cost

Settlement cost

Total amounts charged to the Consolidated income statement

2020
£m

–

0.2

0.2

2019
£m

0.4

–

0.4

Past service cost
On 26 October 2018, the High Court handed down a judgment involving the Lloyds Banking Group’s defined benefit pension schemes.  
The judgment concluded the schemes should be amended to equalise pension benefits for men and women in relation to guaranteed 
minimum pension (‘GMP’) benefits for the effect of unequal GMPs accrued between 1990 and 1997. The issues determined by the judgment 
affect many other UK defined benefit pension schemes. Allowance was made for the cost of GMP equalisation as a past service cost for 
the year ending 31 March 2019. No further update or adjustment was applied to this figure during the year ending 31 March 2020.

Current service costs and past service costs are charged to the income statement in arriving at Operating profit. Interest income on 
Scheme assets and the interest cost on Scheme liabilities are included within finance costs.

Settlement cost
During the course of the financial year, the Company and Trustees of the Scheme implemented an Enhanced Transfer Value exercise, 
where members of the Scheme were given the option to transfer their benefits away from the Scheme, and provided with paid-for 
independent financial advice.

During March 2020, seven members elected to take a transfer, and a total of £1.2m was paid out from the Scheme. These transfers settled 
£1.0m of defined benefit obligation, resulting in a settlement cost of £0.2m recognised in the Consolidated income statement for the year 
ending 31 March 2020.

In addition, the following amounts have been recognised in the Consolidated statement of comprehensive income:

Return on Scheme assets below / (in excess of) that recognised in net interest

Actuarial losses due to changes in assumptions

Actuarial gains due to liability experience

Effect of the surplus cap

Deferred tax on surplus

Total amounts recognised within Consolidated statement of comprehensive income

Amounts recognised in the balance sheet are as follows:

Present value of funded obligations

Fair value of plan assets

Effect of surplus cap

Net (asset) recognised in the Consolidated balance sheet

2020
£m

1.5

(0.1)

(0.1)

(2.2)

0.3

(0.6)

2020
£m

18.8

(19.7)

–

(0.9)

2019
£m

(0.9)

0.3

(0.5)

0.9

–

(0.2)

2019
£m

20.0

(22.2)

2.2

–

During the year, the Trustees of the Scheme sought legal advice which concluded that the Group has an unconditional right to a refund of 
surplus from the Scheme, if the Scheme were to be run-off until the final beneficiary died. As a result, the Group has concluded that IFRIC 
14 does not apply, and therefore has recognised the accounting surplus of £0.9m and an associated deferred tax liability of £0.3m in the 
Consolidated balance sheet. The Group has not restated the prior year.

128

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Movements in the fair value of Scheme assets were as follows:

Fair value of Scheme assets at the beginning of the year

Interest income on Scheme assets

Remeasurement (losses)/gains on Scheme assets

Contributions by the employer

Settlements

Net benefits paid

Fair value of Scheme assets at the end of the year

Movements in the fair value of Scheme liabilities were as follows:

Fair value of Scheme liabilities at the beginning of the year

Past service cost

Interest expense

Actuarial (gains) / losses on Scheme liabilities arising from changes in assumptions

Actuarial (gains) on Scheme liabilities arising from experience

Settlements

Net benefits paid

Fair value of scheme liabilities at the end of the year

Movements in post-employment benefit obligations were as follows:

Opening post-employment benefit obligation

Past service cost

Settlement cost

Interest

Contributions by the employer

Remeasurement and experience gains

Effect of surplus cap

Closing post-retirement benefit surplus

Plan assets are comprised as follows:

Equities

Bonds

Cash

Real estate

Total

2020
£m

22.2

0.6

(1.5)

0.1

(1.2)

(0.5)

19.7

2020
£m

20.0

–

 0.5

(0.1)

(0.1)

(1.0)

(0.5)

18.8

2020
£m

–

–

0.2

(0.1)

(0.1)

1.3

(2.2)

(0.9)

2020

2019

£m

10.0

7.2

1.4

1.1

19.7

%

51.0

37.0

7.0

5.0

100.0

£m

12.2

8.9

–

1.1

22.2

2019
£m

21.0

0.5

1.0

0.1

–

(0.4)

22.2

2019
£m

19.7

0.4

0.5

0.3

(0.5)

–

(0.4)

20.0

2019
£m

–

0.4

–

–

(0.1)

(1.2)

0.9

–

%

55.0

40.0

–

5.0

100.0

All plan assets have a quoted market price.

Sensitivity to key assumptions
The key assumptions are deemed to be the discount rate, inflation rates and life expectancy. The tables below gives an approximation  
of the impact on the IAS 19 (revised) pension scheme liabilities to changes in these assumptions and experience. Note that all figures are 
before allowing for any deferred tax. The sensitivity information shown has been prepared using the same method used to adjust the 
results of the latest funding valuation to the balance sheet date.

Following a 0.25% increase in the discount rate

Assets of the Scheme at 31 March 2020

Defined benefit obligation at 31 March 2020

Surplus at 31 March 2020

Change
£m

New value
£m

–

0.9

0.9

19.7

(17.9)

1.8

129

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

24. Retirement benefit obligations continued

Following a 0.25% increase in the RPI and CPI inflation assumptions

Assets of the Scheme at 31 March 2020

Defined benefit obligation at 31 March 2020

(Deficit)/Surplus at 31 March 2020

Following a 1 year increase in life expectancy

Assets of the Scheme at 31 March 2020

Defined benefit obligation at 31 March 2020

Deficit at 31 March 2020

25. Share capital

Change
£m

New value
£m

–

(0.3)

(0.3)

19.7

(19.1)

0.6

Change
£m

New value
£m

–

(0.9)

(0.9)

19.7

(19.7)

–

Share capital

Allotted, called-up and fully paid ordinary shares of 1p each

At 1 April

Purchase and cancellation of own shares

Total

2020

Number
’000

Amount
£m

2019

Number
’000

Amount
£m

933,198

(10,657)

922,541

9.3

(0.1)

9.2

952,161

(18,963)

933,198

9.5

(0.2)

9.3

In the year ended 31 March 2017, the Company commenced a share buyback programme. By resolutions passed at the 2019 AGM, the 
Company’s shareholders generally authorised the Company to make market purchases of up to 92,936,538 of its ordinary shares, subject  
to minimum and maximum price restrictions.

A total of 11,431,823 ordinary shares of £0.01 were purchased in the year (2019: 20,229,881). The average price paid per share was 538.8p 
(2019: 461.5p), with a total consideration paid (inclusive of all costs) of £62.0m (2019: £94.0m). 774,734 shares were purchased to be held  
in treasury (2019: 1,266,000 shares), with 10,657,089 being cancelled. Included within shares in issue at 31 March 2020 are 523,955 (2019: 
565,555) shares held by the ESOT and 4,090,996 (2019: 3,996,041) shares held in treasury, as detailed in note 26.

26. Own shares held

Own shares held – £m

Own shares held as at 1 April 2018

Transfer of shares from ESOT

Repurchase of own shares for treasury

Share-based incentives exercised

Own shares held as at 31 March 2019

Own shares held as at 1 April 2019

Transfer of shares from ESOT

Repurchase of own shares for treasury

Share-based incentives exercised

Own shares held as at 31 March 2020

Own shares held – number

Own shares held as at 1 April 2018

Transfer of shares from ESOT

Repurchase of own shares for treasury

Share-based incentives exercised 

Own shares held as at 31 March 2019

130

ESOT shares 
reserve
£m

Treasury 
shares
£m

(1.4)

0.6

–

–

(0.8)

(0.8)

0.1

–

–

(0.7)

(15.5)

–

(5.8)

5.6

(15.7)

(15.7)

–

(4.3)

2.8

(17.2)

Total
£m

(16.9)

0.6

(5.8)

5.6

(16.5)

(16.5)

0.1

(4.3)

2.8

(17.9)

ESOT shares 
reserve
Number of shares

Treasury
shares
Number of shares

932,761

4,194,989

Total
number of
own shares
 held

5,127,750

(367,206)

–

(367,206)

–

–

1,266,000

1,266,000

(1,464,948)

(1,464,948)

565,555

3,996,041

4,561,596

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Own shares held – number

Own shares held as at 1 April 2019

Transfer of shares from ESOT

Repurchase of own shares for treasury

Share-based incentives exercised 

Own shares held as at 31 March 2020

27. Dividends

Dividends declared and paid by the Company were as follows:

2018 final dividend paid

2019 interim dividend paid

2019 final dividend paid

2020 interim dividend paid

ESOT shares 
reserve
Number of shares

Treasury
shares
Number of shares

Total
number of
own shares
 held

565,555

3,996,041

4,561,596

(41,600)

–

–

–

774,734

(41,600)

774,734

(679,779)

(679,779)

523,955

4,090,996

4,614,951

2020

Pence
per share

–

–

4.6

2.4

7.0

2019

Pence
per share

4.0

2.1

–

–

6.1

£m

–

–

42.6

22.1

64.7

£m

37.9

19.7

–

–

57.6

The Directors are not recommending a final dividend for the year ended 31 March 2020. The 2020 interim dividend paid on 24 January 2020 
was £22.1m. The 2019 final dividend paid on 24 September 2019 was £42.6m.

The Directors’ policy with regard to future dividends is set out in the Strategic report on page 39.

28. Cash generated from operations

Profit before taxation

Adjustments for:

Depreciation

Amortisation

Share-based payments charge (excluding associated NI)

Share of profit from joint ventures

(Profit)/loss on sale of property, plant and equipment

Difference between pension charge and cash contributions

Finance costs

Profit on disposal of subsidiary

Changes in working capital (excluding the effects of exchange differences on consolidation):

Trade and other receivables

Trade and other payables

Provisions

Cash generated from operations

29. Share-based payments

2020
£m

251.5

2019
£m

242.2

3.9

2.6

3.4

(3.2)

(0.3)

0.2

7.4

–

1.0

(0.2)

(0.8)

4.9

4.0

4.7

(0.9)

0.1

0.3

10.2

(8.7)

(1.5)

2.2

1.0

265.5

258.5

The Group currently operates four share plans: the Performance Share Plan, Deferred Annual Bonus and Single Incentive Plan, Share 
Incentive Plan and the Sharesave scheme. 

All share-based incentives are subject to a service condition. Such conditions are not taken into account in the fair value of the service 
received. The fair value of services received in return for share-based incentives is measured by reference to the fair value of share-
based incentives granted. The estimate of the fair value of the share-based incentives is measured using either the Monte Carlo or 
Black-Scholes pricing model as is most appropriate for each scheme.

The total charge in the year relating to the four schemes was £3.6m (2019: £5.9m) with a Company charge of £1.1m (2019: £2.3m). This 
included associated national insurance (‘NI’) at 13.8%, which management expects to be the prevailing rate when the awards are 
exercised, and apprenticeship levy at 0.5%, based on the share price at the reporting date.

131

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

29. Share-based payments continued

Share Incentive Plan (‘SIP’)

Sharesave scheme (‘SAYE’)

Performance Share Plan (‘PSP’)

Deferred Annual Bonus and Single Incentive Plan 

Total share-based payment charge

NI and apprenticeship levy on applicable schemes

Total charge

Group

2020 
£m

–

0.4

1.2

1.8

3.4

0.2

3.6

2019 
£m

–

0.3

2.1

2.3

4.7

1.2

5.9

Company

2020 
£m

–

–

0.7

0.4

1.1

–

1.1

2019 
£m

–

–

1.3

0.4

1.7

0.6

2.3

Share Incentive Plan
In 2015, the Group established a Share Incentive Plan (‘SIP’). All eligible employees were awarded free shares (or nil-cost options in the 
case of employees in Ireland) valued at £3,600 each based on the share price at the time of the Company’s admission to the Stock 
Exchange in March 2015.

UK SIP

Outstanding at 1 April

Dividend shares awarded

Forfeited

Released

Outstanding at 31 March

Vested and outstanding at 31 March

2020
Number

320,872

3,641

(2,650)

2019
Number

690,791

4,518

(9,275)

(39,404)

(365,162)

282,459

282,459

320,872

320,872

The weighted average market value per ordinary share for SIP awards released in 2020 was 556.1p (2019: 386.1p). The SIP shares 
outstanding at 31 March 2020 have fully vested (2019: fully vested). Shares released prior to the vesting date relate to those attributable 
to good leavers as defined by the scheme rules.

Irish SIP

Outstanding at 1 April

Exercised

Outstanding at 31 March

Vested and outstanding at 31 March

2020
Number

5,416

(4,062)

1,354

1,354

2019
Number

35,922

(30,506)

5,416

5,416

The weighted average market value per ordinary share for Irish SIP options exercised in 2020 was 548.9p (2019: 350.0p). The SIP shares 
outstanding at 31 March 2020 have fully vested (2019: fully vested). Options exercised prior to the vesting date relate to those attributable 
to good leavers as defined by the scheme rules.

Performance Share Plan
The Group operates a Performance Share Plan (‘PSP’) for Executive Directors, the Operating Leadership Team and certain key employees. 
The extent to which awards vest will depend upon the Group’s performance over the three-year period following the award date. Both 
market based and non-market based performance conditions may be attached to the options, for which an appropriate adjustment is made 
when calculating the fair value of an option. If the options remain unexercised after a period of 10 years from the date of grant, the options 
expire. Furthermore, options are forfeited if the employee leaves the Group before the options vest, unless under exceptional circumstances.

On 17 June 2019, the Group awarded 259,885 nil cost options under the PSP scheme. For the 2019 awards, in line with the 2018 awards, the 
Group’s performance is measured by reference to the growth in Operating profit (75% of the award) and growth in Revenue (25% of the 
award) over the three-year period April 2019 – March 2022 (2018 awards: April 2018 – March 2021).

For other previous awards, the Group’s performance had been measured by reference to the cumulative profit measure (Underlying 
operating profit for 2015 and 2016 awards, and Operating profit for 2017 awards) and total shareholder return relative to the FTSE250 
share index.

132

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020The fair value of the 2018 award was determined using a Black-Scholes pricing model. The PSP awards granted prior to 2018 have been 
valued using the Monte Carlo model for the TSR element and the Black-Scholes model for the Operating profit and Underlying operating 
profit element. The resulting share-based payments charge is being spread evenly over the period between the grant date and the 
vesting date.

PSP award holders are entitled to receive dividends accruing between the grant date and the vesting date and this value will be delivered 
in shares. The assumptions used in the measurement of the fair value at grant date of the PSP awards are as follows:

Grant date

Condition

19 June 2015

TSR dependent

19 June 2015

UOP dependent

17 June 2016

17 June 2016

16 June 2017

16 June 2017

TSR dependent

UOP dependent

TSR dependent

OP dependent

30 August 2017

TSR dependent

30 August 2017

OP dependent

17 August 2018

OP dependent

17 August 2018

Revenue dependent

17 June 2019

17 June 2019

OP dependent

Revenue dependent

Share price  
at grant date  
£

Exercise
price 
£

Expected 
volatility
%

Option 
life 
years

Risk-free 
rate 
%

Dividend 
yield 
%

Non-vesting 
condition 
%

Fair value 
per option 
£

3.06

3.06

3.89

3.89

4.00

4.00

3.42

3.42

4.48

4.48

5.65

5.65

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Nil

30

n/a

29

n/a

31

n/a

31

n/a

n/a

n/a

n/a

n/a

3.0

3.0

3.0

3.0

3.0

3.0

3.0

3.0

3.0

3.0

3.0

3.0

0.9

0.9

0.4

0.4

0.2

0.2

0.2

0.2

0.7

0.7

0.6

0.6

0.0

0.0

0.4

0.4

0.0

0.0

0.0

0.0

1.7

1.7

1.3

1.3

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

0.0

2.08

3.06

2.16

3.89

2.17

4.00

2.17

3.42

4.48

4.48

5.65

5.65

Expected volatility is estimated by considering historic average share price volatility at the grant date.

The number of options outstanding and exercisable as at 31 March 2020 was as follows:

Outstanding at 1 April 2019

Options granted in the year

Dividend shares awarded

Options forfeited in the year 

Options exercised in the year

Outstanding at 31 March 2020

Exercisable at 31 March 2020

2020
Number

2019
Number

2,978,478

3,104,563

259,885

8,570

(297,678)

(568,666)

452,695

9,749

(105,213)

(483,316)

2,380,589

2,978,478

873,575

721,269

The weighted average market value per ordinary share for PSP options exercised in 2020 was 576.2p (2019: 445.0p). The PSP awards 
outstanding at 31 March 2020 have a weighted average remaining vesting period of 0.5 years (2019: 0.8 years) and a weighted average 
contractual life of 7.0 years (2019: 7.6 years).

Deferred Annual Bonus and Single Incentive Plan
The Group operates the Deferred Annual Bonus and Single Incentive Plan for the Operational Leadership Team and certain key 
employees. The Plan consists of two schemes, the Deferred Annual Bonus Plan (‘DABP’) and the Single Incentive Plan Award (‘SIPA’). 

Deferred Annual Bonus
The Group operates a Deferred Annual Bonus Plan (‘DABP’) for Executive Directors and certain key senior executives. Awards under  
the plan are contingent on the satisfaction of pre-set internal targets relating to financial and operational objectives. Awards have a  
vesting period of two years from the date of the award (the ‘Vesting Period’) and are potentially forfeitable during that period should  
the employee leave employment. The DABP awards have been valued using the Black-Scholes method and the resulting share-based 
payments charge is being spread evenly over the combined Performance Period and Vesting Period of the shares, being three years.

On 16 June 2019, the Group awarded 95,062 nil cost options under the DABP. The assumptions used in the measurement of the fair value  
at grant date of the DABP awards are as follows:

Grant date

17 June 2016

16 June 2017

17 August 2018

17 June 2019

Share price at 
grant date 
£

Exercise 
price 
£

3.89

4.00

4.48

5.65

Nil

Nil

Nil

Nil

Option 
life 
years

2.0

2.0

2.0

2.0

Risk-free 
rate 
%

Dividend 
yield 
%

Non-vesting 
condition 
%

Fair value 
per option 
£

0.4

0.2

0.7

0.6

0.4

0.0

1.7

1.3

0.0

0.0

0.0

0.0

3.89

4.00

4.48

5.65

133

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

29. Share-based payments continued

The number of options outstanding and exercisable as at 31 March was as follows:

Outstanding at 1 April 2019

Options granted in the year

Dividend shares awarded

Options exercised in the year

Outstanding at 31 March 2020

Exercisable at 31 March 2020

2020
Number

149,397

95,062

2,261

(80,106)

166,614

–

2019
Number

303,880

71,552

3,343

(229,378)

149,397

–

The weighted average market value per ordinary share for DABP options exercised in 2020 was 549.0p (2019: 438.1p). The DABP awards 
outstanding at 31 March 2020 have a weighted average remaining vesting period of 0.9 years (2019: 0.8 years) and a weighted average 
contractual life of 8.9 years (2019: 8.8 years). The charge for the year includes an estimate of the awards to be granted after the balance 
sheet date in respect of achievement of 2019 targets.

Single Incentive Plan Award
The Group operates a Single Incentive Plan Award (‘SIPA’) for the Operating Leadership Team and certain key employees. The extent to 
which awards vest will depend upon the satisfaction of the Group’s financial and operational performance in the financial year of the 
award date (the ‘Performance Conditions’). The awards will vest in tranches, with the first tranche vesting on the date on which the 
Remuneration Committee determines that the Performance Conditions have been satisfied, and subsequent tranches vesting on the  
first and second anniversary of this date, subject to continuing employment.

On 17 June 2019, the Group awarded 699,024 nil cost options under the SIPA scheme. For the 2019 awards, the Group’s performance is 
measured by reference to Operating profit (75% of the award), live car stock advertised on autotrader.co.uk (12.5% of the award) and the 
number of retailers paying for the new car product as at 31 March 2020 (12.5% of the award), as well as separate individual performance 
conditions for some OLT members and key employees. The fair value of the 2019 award was determined to be £5.65 per option using a 
Black-Scholes pricing model. The resulting share-based payments charge is being spread evenly over the period between the grant date 
and the vesting date. SIPA award holders are entitled to receive dividends accruing between the grant date and the vesting date and this 
value will be delivered in shares.

The assumptions used in the measurement of the fair value at grant date of the SIPA awards are as follows:

Grant date

17 August 2018

17 June 2019

Share price  
at grant date  
£

Exercise
price 
£

Expected 
volatility
%

Option 
life 
years

Risk-free 
rate 
%

Dividend 
yield 
%

Non-vesting 
condition 
%

Fair value 
per option 
£

4.48

5.65

Nil

Nil

n/a

n/a

3.0

3.0

0.7

0.6

1.7

1.3

0.0

0.0

4.48

5.65

Expected volatility is estimated by considering historic average share price volatility at the grant date. 

The number of options outstanding and exercisable as at 31 March was as follows: 

Outstanding at 1 April

Options granted in the year

Dividend shares awarded

Options exercised in the year

Options forfeited in the year 

Outstanding at 31 March

Exercisable at 31 March

2020
Number

923,052

699,024

4,109

(254,407)

(235,118)

1,136,660

51,680

2019
Number

–

974,106

–

–

(51,054)

923,052

–

The weighted average market value per ordinary share for SIPA options exercised in 2020 was 561.0p (2019: no share exercised). The SIPA 
awards outstanding at 31 March 2020 have a weighted average remaining vesting period of 0.4 years (2019: 0.4 years) and a weighted 
average contractual life of 4.2 years (2019: 3.7 years). The charge for the year includes an estimate of the awards to be granted after the 
balance sheet date in respect of achievement of 2019 targets.

134

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Sharesave scheme
The Group operates a Sharesave (‘SAYE’) scheme for all employees under which employees are granted an option to purchase ordinary 
shares in the Company at up to 20% less than the market price at invitation, in three years’ time, dependent on their entering into a 
contract to make monthly contributions into a savings account over the relevant period. Options are granted and are linked to a savings 
contract with a term of three years. These funds are used to fund the option exercise. No performance criteria are applied to the exercise 
of Sharesave options. The assumptions used in the measurement of the fair value at grant date of the Sharesave plan are as follows:

Grant date

25 September 2015

13 December 2017

14 December 2018

13 December 2019

Share price at 
grant date
£

Exercise 
price 
£

Expected 
volatility
%

Option 
life 
years

Risk-free 
rate 
%

Dividend 
yield 
%

Non-vesting 
condition
%

Fair value 
per option
£

3.28

3.48

4.48

5.74

2.64

2.59

3.49

4.32

30

31

29

25

3.0

3.0

3.0

3.0

1.0

0.6

0.7

0.6

0.0

1.3

1.7

1.3

33

14

16

10

0.96

1.12

1.29

1.63

Expected volatility is estimated by considering historic average share price volatility at the grant date. The requirement that an 
employee has to save in order to purchase shares under the Sharesave plan is a non-vesting condition. This feature has been 
incorporated into the fair value at grant date by applying a discount to the valuation obtained from the Black-Scholes pricing model.

Outstanding at 1 April

Options granted in the year

Options exercised in the year

Options lapsed in the year

Outstanding at 31 March

Exercisable at 31 March

2020

2019

Number  
of share  
options

Weighted average 
exercise price
£

Number  
of share  
options

Weighted average 
exercise price
£

1,347,698

298,237

(43,526)

(161,652)

1,440,757

–

3.05

4.32

2.68

3.17

3.31

–

1,530,852

699,528

(721,748)

(160,934)

1,347,698

34,731

2.61

3.49

2.64

2.70

3.05

2.64

The weighted average market value per ordinary share for Sharesave options exercised in 2020 was 548.8p (2019: 424.8p). The Sharesave 
options outstanding at 31 March 2020 have a weighted average remaining vesting period of 1.7 years (2019: 2.3 years) and a weighted 
average contractual life of 2.2 years (2019: 2.8 years).

30. Business combinations

On 1 October 2019, Auto Trader Limited, a subsidiary of Auto Trader Group plc, acquired the entire share capital of KeeResources Limited 
for consideration, net of cash acquired, of £25.3m.

KeeResources is a trusted provider of software, data, and digital solutions to the automotive industry, including a detailed vehicle 
dataset for new and used cars which Auto Trader uses to power its platform. KeeResources has been an integral supplier to Auto Trader, 
as its unique vehicle data underpins much of the Auto Trader core platform. 

The total cash consideration paid of £26.8m excludes acquisition costs of £0.2m which were recognised within administrative expenses 
in the Consolidated income statement.

The following table provides a reconciliation of the amounts included in the Consolidated statement of cash flows:

Cash paid for subsidiary

Less: cash acquired

Net cash outflow

2020
£m

26.8

(1.5)

25.3

From the period from acquisition to 31 March 2020, KeeResources contributed revenue of £2.4m, and a loss of £0.2m to the Group’s results.

If the acquisition had occurred on 1 April 2019, Group revenue would have been an estimated £4.9m and loss would have been an 
estimated £0.4m. In determining these amounts, management has assumed that the fair value adjustments that arose on the date  
of acquisition would have been the same if the acquisition occurred on 1 April 2019.

135

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

30. Business combinations continued

The purchase has been accounted for as a business combination under the acquisition method in accordance with IFRS 3. The fair value 
of net assets acquired was assessed and no material adjustments from book value were made to existing assets and liabilities. The 
period in which measurement adjustments could be made has now closed on this acquisition and the final goodwill calculation is 
summarised below:

Intangible assets recognised on acquisition:

Customer relationships

Software

Database

Brand

Deferred tax liability arising on intangible assets

Intangible assets and related deferred tax

Property, plant and equipment

Deferred tax asset

Non-current assets

Current assets

Trade and other receivables

Cash and cash equivalents

Current assets

Non-current liabilities

Borrowings

Current liabilities

Trade and other payables

Deferred income

Current liabilities

Total net assets acquired

Goodwill on acquisition

Total assets acquired

Cash consideration

Fair value
£m

1.5

1.9

8.5

0.7

(2.1)

10.5

2.4

0.1

13.0

0.8

1.5

2.3

0.7

0.4

1.3

1.7

12.9

13.9

26.8

26.8

The goodwill recognised on acquisition relates to value arising from intangible assets that are not separately identifiable under IFRS 3. 
None of the acquired intangible assets or goodwill is expected to be deductible for tax purposes.

In addition to the goodwill recognised, the customer relationships, brand, software, and database obtained through the acquisition  
met the requirements to be separately identifiable under IFRS 3. The database asset represents highly granular and accurate vehicle 
data set which KeeResources maintains and sells to customers; the database was valued based on subscription revenue that customers 
pay to access the data. The software asset is the Fleetware software which is used by leasing companies and contract hire providers to 
manage every aspect of fleet operations; the software was valued based on the subscription revenue that customers pay to Kee to use 
the software.

On acquisition the net assets of KeeResources Limited included borrowings of £0.7m relating to a mortgage held over land and buildings. 
On 2 October 2019 the Group repaid the outstanding amount of £0.7m, together with accrued interest under the terms of the mortgage 
agreement.

136

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 202031. Financial instruments

Financial assets

Net trade receivables

Net accrued income

Other receivables

Cash and cash equivalents

Total

Note

18

18

18

19

2020
£m

25.0

27.1

0.1

37.6

89.8

2019
£m

24.9

28.0

0.3

5.9

59.1

Credit risk
The carrying amount of financial assets represents the maximum credit exposure. The maximum exposure to credit risk at 31 March 2020 
was £89.8m (2019: £59.1m). The maximum exposure to credit risk for trade receivables and accrued income at the reporting date by 
geographic region was:

UK

Ireland

Total

2020
£m

51.0

1.1

52.1

The maximum exposure to credit risk for trade receivables and accrued income at the reporting date by type of customer was: 

Retailers

Manufacturer and Agency

Other

Total

2020
£m

45.8

2.5

3.8

52.1

2019
£m

52.0

0.9

52.9

2019
£m

45.6

4.9

2.4

52.9

The Group’s most significant customer accounts for £0.9m (2019: £0.5m) of net trade receivables as at 31 March 2020.

Expected credit loss assessment
Expected credit losses are measured using a provisioning matrix based on actual credit loss experience over the past three years and 
adjusted, when required, to take into account current macro-economic factors. For certain customers the Group applies experienced 
credit judgement that is determined to be predictive of the risk of loss to assess the expected credit loss, taking into account external 
ratings, financial statements and other available information. The following table provides information about the exposure to credit  
risk and expected credit losses for trade receivables and accrued income from individual customers as at 31 March 2020.

Accrued income

Current

Past due 1–30 days

Past due 31–60 days

Past due 61–90 days

More than 91 days past due

Expected credit 
loss rate

Gross carrying 
amount
£m

Loss  
allowance
£m

Credit- 
impaired

3.6%

3.6%

8.3%

33.6%

40.4%

80.5%

28.1

22.4

2.6

0.5

0.4

2.5

56.5

(1.0)

(1.0)

(0.2)

(0.1)

(0.1)

(2.0)

(4.4)

No

No

No

No

No

No

Actual credit loss experience over the past three years was adjusted to take into account current macro-economic uncertainty due to the 
impact of COVID-19.

137

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

31. Financial instruments continued

Comparative information about the exposure to credit risk and expected credit losses for trade receivables from individual customers  
as at 31 March 2019 is set out below:

Accrued income

Current

Past due 1–30 days

Past due 31–60 days

Past due 61–90 days

More than 91 days past due

Expected credit 
loss rate

Gross carrying 
amount
£m

Loss  
allowance
£m

Credit- 
impaired

–

0.4%

0.7%

8.5%

43.7%

97.0%

28.0

21.5

2.9

0.4

0.2

2.0

55.0

–

(0.1)

–

–

(0.1)

(1.9)

(2.1)

No

No

No

No

No

No

The Group has identified specific balances for which it has provided an impairment allowance on a line by line basis across all ledgers,  
in both years. The allowance accounts in respect of trade receivables are used to record impairment losses unless the Group is satisfied  
that no recovery of the amount owing is possible; at that point the amounts considered irrecoverable are written off against the financial  
asset directly.

The movement in the allowance for impairment in respect of trade receivables during the year was as follows.

At 1 April

Charged during the year

Acquired through business combinations

Utilised during the year

At 31 March

Note

18

18

The movement in the allowance for impairment in respect of accrued income during the year was as follows.

At 1 April

Charged during the year

At 31 March

Note

18

18

2020
£m

2.1

2.4

0.1

(1.2)

3.4

2020
£m

–

1.0

1.0

2019
£m

3.4

0.8

–

(2.1)

2.1

2019
£m

–

–

–

Cash and cash equivalents
Cash balances are held with the Group’s principal bankers, NatWest, and are used for working capital purposes. The Directors do not 
consider deposits at this institution to be at risk.

Financial liabilities

Trade and other payables

Borrowings (gross of debt issue costs)

Leases

Total

As per  
balance sheet
£m

2020

Future  
interest cost
£m

Total  
cash flows
£m

As per  
balance sheet
£m

2019

Future  
interest cost
£m

13.0

313.0

9.1

335.1

–

–

0.7

0.7

13.0

313.0

9.8

335.8

15.6

313.0

16.1

344.7

–

–

3.6

3.6

Total  
cash flows
£m

15.6

313.0

19.7

348.3

Trade and other payables are as disclosed within note 20, excluding other taxation and social security liabilities and deferred income.
IFRS 7 requires the contractual future interest cost of a financial liability to be included within the above table. As disclosed in note 21  
of these consolidated financial statements, all borrowings are currently drawn under a syndicated debt arrangement and repayments 
can be made at any time without penalty. As such there is no contractual future interest cost. Interest is payable on borrowings’ drawn 
amounts at a rate of LIBOR prevailing at the time of drawdown plus the applicable margin, which ranges from 1.2% and 2.1%. Interest paid 
in the year in relation to borrowings amounted to £6.4m (2019: £6.6m). 

The Company had no derivative financial liabilities in either year. It is not expected that the cash flows included in the maturity analysis 
could occur earlier or at significantly different amounts.

138

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Liquidity risk
The maturity of financial liabilities based on contracted cash flows is shown in the table below. This table has been drawn up using the 
undiscounted cash flows of financial liabilities based on the earliest date on which the Group is obliged to pay. The table includes both 
interest and principal cash flows. Floating rate interest payments have been calculated using the relevant interest rates prevailing at the 
year end, where applicable.

As at 31 March 2020

Due within one year

Due within one to two years

Due within two to five years

Due after more than five years

Total

As at 31 March 2019

Due within one year

Due within one to two years

Due within two to five years

Due after more than five years

Total

Trade and  
other payables
£m

Borrowings
£m

Leases
£m

13.0

–

–

–

13.0

–

–

313.0

–

313.0

2.3

2.4

4.6

0.5

9.8

Trade and  
other payables
£m

Borrowings
£m

Leases
£m

15.6

–

–

–

15.6

–

–

313.0

–

313.0

2.7

2.7

7.5

6.8

19.7

Total
£m

15.3

2.4

317.6

0.5

335.8

Total
£m

18.3

2.7

320.5

6.8

348.3

Fair values
The fair values of all financial instruments in both years are equal to the carrying values.

32. Net debt

Analysis of net debt
Net debt is calculated as total borrowings net of unamortised bank facility fees, less cash and cash equivalents. Non-cash changes 
represent the effects of the recognition and subsequent amortisation of fees relating to the bank facility, changing maturity profiles,  
and new leases entered into during the year.

March 2020

Debt due after more than one year

Accrued interest

Lease liabilities

Total debt and lease financing

Cash and cash equivalents

Net debt

March 2019 

Debt due after more than one year

Accrued interest

Lease liabilities

Total debt and lease financing

Cash and cash equivalents

Net debt

At  
1 April 2019
£m

Cash flow
£m

Non-cash 
changes
£m

At  
31 March 2020
£m

310.3

0.5

16.1

326.9

(5.9)

321.0

At 
1 April 2018
£m

340.8

0.5

18.2

359.5

(4.3)

355.2

(0.5)

(6.4)

(2.9)

(9.8)

(31.7)

(41.5)

0.7

6.3

(4.1)

2.9

–

2.9

310.5

0.4

9.1

320.0

(37.6)

282.4

Cash flow
£m

Non-cash 
changes
£m

At  
31 March 2019
£m

(30.0)

(6.6)

(3.1)

(39.7)

(1.6)

(41.3)

(0.5)

6.6

1.0

7.1

–

7.1

310.3

0.5

16.1

326.9

(5.9)

321.0

139

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

32. Net debt continued

Reconciliation of movements in liabilities to cash flows arising from financing activities 

Balance as of 1 April 2019

Changes from financing cash flows

Dividends paid to Company’s shareholders

Payment of refinancing fees

Payment of interest on borrowings

Payment of lease liabilities

Purchase of own shares for cancellation

Purchase of own shares for treasury

Payment of fees on repurchase of own shares

Proceeds from exercise of share-based 
incentives

Liabilities

Borrowings 
and accrued 
interest

Lease 
liabilities

Share  
capital 

Retained 
earnings

Own  
shares  
held

Other  
reserves

Equity

310.8

16.1

9.3

1,095.8

(16.5)

(1,029.6)

–

(0.5)

(6.4)

–

–

–

–

–

–

–

–

(2.9)

–

–

–

–

–

–

–

–

(0.1)

–

–

–

(64.7)

–

–

–

(57.4)

–

(0.3)

0.1

–

–

–

–

–

(4.3)

–

–

–

–

–

–

0.1

–

–

–

Total changes from financing cash flows

(6.9)

(2.9)

(0.1)

(122.3)

(4.3)

0.1

Other changes – liability related

Interest expense

Other

Total liability related other changes

Total equity related other changes

Balance as of 31 March 2020

Balance as of 1 April 2018

Changes from financing cash flows

Dividends paid to Company’s shareholders

Repayment of Syndicated Term Loan

Drawdown of Syndicated revolving credit 
facility

Repayment of Syndicated revolving credit 
facility

Payment of refinancing fees

Payment of interest on borrowings

Payment of lease liabilities

Purchase of own shares for cancellation

Purchase of own shares for treasury

Payment of fees on repurchase of own shares

Payment of fees on repurchase of own shares

7.0

–

7.0

–

310.9

0.4

(4.5)

(4.1)

–

9.1

–

–

–

–

9.2

–

–

–

–

–

–

–

–

–

206.6

1,180.1

2.9

(0.3)

(17.9)

(1,029.8)

Liabilities

Borrowings 
and accrued 
interest

Finance  
lease 
liabilities

Equity

Share  
capital 

Retained 
earnings

Own  
shares  
held

Other  
reserves

341.3

18.2

9.5

1,042.7

(16.9)

(1,029.7)

–

(343.0)

447.1

(134.1)

(3.3)

(6.6)

–

–

–

–

–

–

–

–

–

–

–

(3.1)

–

–

–

–

–

–

–

–

–

–

–

(0.2)

–

–

–

(57.6)

–

–

–

–

–

–

(87.7)

–

(0.5)

1.9

–

–

–

–

–

–

–

–

(5.8)

–

–

–

–

–

–

–

–

–

0.2

–

–

–

Total changes from financing cash flows

(39.9)

(3.1)

(0.2)

(143.9)

(5.8)

0.2

Other changes – liability related

Interest expense

Other

Total liability related other changes

Total equity related other changes

Balance as of 31 March 2019

9.3

0.1

9.4

–

310.8

0.9

–

0.9

–

16.0

–

–

–

–

–

–

–

–

–

–

–

–

–

197.0

6.2

(0.1)

9.3

1,095.8

(16.5)

(1,029.6)

Total

385.9

(64.7)

(0.5)

(6.4)

(2.9)

(57.4)

(4.3)

(0.3)

0.1

(136.4)

7.4

(4.5)

2.9

209.2

461.6

Total

365.1

(57.6)

(343.0)

447.1

(134.1)

(3.3)

(6.6)

(3.1)

(87.7)

(5.8)

(0.5)

1.9

(192.7)

10.2

0.1

10.3

203.1

385.8

140

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020 
33. Related party transactions

Dealer Auction Limited
The Group transacted the following related party transactions with its joint venture, Dealer Auction Limited (previously Dealer Auction 
(Holdings) Limited) and its subsidiaries (together ‘Dealer Auction’), during the period.

The Group provided data services to Dealer Auction under a licence agreement established as part of the formation of the joint venture  
in January 2019. The value of services provided to Dealer Auction was £0.6m and has been recognised within revenue. At 31 March 2020, 
deferred income outstanding in relation to the licence agreement was £10.6m.

The Group provided services to Dealer Auction as per the Transitional Services Agreement entered into on its formation. The Group also 
seconded an employee from April 2019 to November 2019. The Group did not recharge Dealer Auction for the provision of these services, 
the total value of which is estimated to be £0.2m.

The Group also provided invoicing and collection services for Dealer Auction’s Smart Buying product. Cash is collected by the Group  
and passed through to Dealer Auction. The total amount invoiced on behalf of Dealer Auction during the period was £2.3m.

During the period Dealer Auction provided data services to the Group amounting to £1.1m. Services were provided to the Group on an 
arm’s length basis and recorded as administrative expenses within the Consolidated income statement.

The Group had a creditor of £1.0m outstanding with Dealer Auction as at 31 March 2020.

Other related party transactions
During the year, the Group transacted with Burns Sheehan Limited, a third party in which a Director holds a shareholding. This company  
is deemed to be a related party. Costs incurred were in respect of recruitment consultancy services which amounted to £26,250 (2019: 
£1,250). There were no amounts outstanding at the year end. All transactions were completed on an arm’s length basis. 

Key Management personnel compensation has been disclosed in note 8.

The Group sponsors a funded defined benefit pension scheme. Details of transactions with the Wiltshire (Bristol) Limited Retirement 
Benefits Scheme are set out in note 24.

34. Subsidiaries and joint ventures

Subsidiaries
At 31 March 2020 the Group’s subsidiaries were:

Subsidiary undertakings

Country of  
registration or  
incorporation

Principal activity

Auto Trader Holding Limited 1

England and Wales

Financing company

Auto Trader Limited 1

England and Wales

Online marketplace

Trader Licensing Limited 1

England and Wales

Dormant company

Webzone Limited 2

KeeResources Limited 1

Kwikcarcost Limited 1

Kwiksystems Limited 1

Republic of Ireland

Online marketplace

England and Wales

Data services

England and Wales

Non-trading

England and Wales

Non-trading

Class of  
shares held

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

Ordinary

1.  Registered office address is 4th Floor, 1 Tony Wilson Place, Manchester, M15 4FN.
2. Registered office address is Paramount Court, Corrig Road, Sandyford Industrial Estate, Dublin 18, D18 R9C7.

Percentage 
owned by the 
parent

Percentage 
owned by the 
Group

100%

–

–

–

–

–

–

100%

100%

100%

100%

100%

100%

100%

A guarantee exists in respect of the wholly owned subsidiary that is incorporated in the Republic of Ireland and consolidated within these 
financial statements. They have availed themselves of an exemption from filing their individual financial statements in accordance with 
Section 357 of the Companies (Amendment) Act, 2014, Ireland.

All subsidiaries have a year end of 31 March.

141

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

34. Subsidiaries and joint ventures continued

Joint ventures
At 31 March 2020 the Group’s interests in joint ventures were:

Country of  
registration or  
incorporation

Principal activity

Class of  
shares held

Percentage 
owned by the 
parent

Percentage 
owned by the 
Group

England and Wales

Online marketplace

Ordinary

Joint ventures

Dealer Auction Limited 1 (previously 
Dealer Auction (Holdings) Limited)

Dealer Auction (Operations) Limited 1 
(previously Dealer Auction Limited)

England and Wales

Dormant company

Auto Trader Autostock Limited 1

England and Wales

Dormant company

Dealer Auction Services Limited 1

England and Wales

Dormant company

1.  Registered office address is Central House, Leeds Road, Rothwell, Leeds, West Yorkshire, England, LS26 0JE.

Ordinary

Ordinary

Ordinary

–

–

–

–

49%

49%

49%

49%

All joint ventures have a year end of 31 December which is consistent with the year end of the majority shareholder.

35. Post balance sheet events

COVID-19
The COVID-19 outbreak has developed rapidly in 2020, with a significant number of infections across many countries. The conditions  
that existed at the balance sheet date were that, a disease was present in a number of countries globally. The novel Coronavirus that  
had been present in China was spreading rapidly. On 11 March 2020 the World Health Organization declared the virus a global pandemic. 
On 16 March 2020 the UK Government introduced social distancing measures to safeguard the public alongside a number of fiscal 
measures that included Government backed loans. 

On 23 March 2020 the Government instructed the British public that they must remain at home unless for very limited purposes 
(‘lockdown’). These instructions resulted in retailers closing their forecourts to comply with the new rules with immediate effect.  
The restrictions came into force on 24 March 2020 and would last indefinitely, with the first review being no earlier than 13 April 2020. 

Conditions were present regarding the pandemic including the social distancing measures at the balance sheet date. Given the 
circumstances, management made judgements relating to revenue recognition and recoverability of assets, in particular accrued 
income and trade receivables. These judgements have been disclosed in note 1. 

The social distancing measures were extended on 13 April 2020 and 7 May 2020. Retailers in England were able to reopen their forecourts 
from 1 June 2020. England has subsequently been followed by Northern Ireland (8 June 2020) and Wales (22 June 2020), while showrooms  
in Scotland will open on 29 June 2020. Management have assessed these extensions to the lockdown period as adjusting post balance 
sheet events given that they provide evidence of conditions that were present at the balance sheet date. Management have therefore 
reflected the impact of these events in the estimates made.

Equity placing
On 1 April 2020 the Company announced its intention to conduct a non-pre-emptive placing of up to 5% of its issued share capital. On 
3 April 2020 the placing was completed, and a total of 46,468,300 new ordinary shares were allotted for a consideration of 400.00 pence 
per Placing Share, a discount of 8.9% to the closing share price of 439.1 pence on 31 March 2020. The placing raised gross proceeds of 
£185.9m for the Company, or £183.2m net of fees incurred. 

On 3 April 2020, the Placing Shares were admitted to the premium listing segment of the Official List of the Financial Conduct Authority 
and to trading on the main market for listed securities of London Stock Exchange plc (together, ‘Admission’). 

The Placing Shares rank pari passu in all respects with the existing ordinary shares in the Company, including the right to receive all 
dividends and other distributions declared, made or paid after the date of issue. Immediately following Admission, the total number of 
shares in issue in the Company was 969,008,774. Auto Trader held 4,090,996 shares in treasury, and, therefore, the total number of voting 
shares in Auto Trader in issue was 964,917,778.

RCF extension
On 1 June 2020, the Group extended the term for £316.5m of the Syndicated RCF for one year, incurring additional associated debt 
transaction costs of £0.5m. The facility will terminate in two tranches: £316.5m will now mature in June 2025; and £83.5m will mature  
at the original termination date of June 2023. There is no change to the interest rate payable and there is no requirement to settle all,  
or part, of the debt earlier than the termination dates stated.

142

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020COMPANY BALANCE SHEET
AT 31 MARCH 2020

Fixed assets

Investments

Current assets

Debtors

Cash and cash equivalents

Creditors: amounts falling due within one year

Net current assets

Net assets

Capital and reserves

Called-up share capital

Own shares held

Capital redemption reserve

Retained earnings

Total equity

Note

3

4

5

6

9

10

2020
£m

1,218.3

1,218.3

368.1

–

368.1

2019
£m

1,216.0

1,216.0

415.9

–

415.9

(489.5)

(411.4)

(121.4)

4.5

1,096.9

1,220.5

9.2

(17.9)

0.8

1,104.8

1,096.9

9.3

(16.5)

0.7

1,227.0

1,220.5

The financial statements were approved by the Board of Directors on 25 June 2020 and authorised for issue:

Jamie Warner
Chief Financial Officer
Auto Trader Group plc  
Registered number: 09439967

143

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTShare  
capital
£m

9.5

Own shares  
held 
£m

Capital 
redemption 
reserve 
£m

(16.9)

0.5

Retained
earnings
£m

1,372.3

Total  
equity
£m

1,365.4

–

–

0.2

–

–

–

–

–

–

0.2

0.7

–

–

0.1

–

–

–

–

–

–

0.1

0.8

(0.2)

(0.2)

(88.2)

(57.6)

4.7

(3.7)

(0.6)

–

0.3

(0.2)

(0.2)

(88.2)

(57.6)

4.7

1.9

–

(5.8)

0.3

(145.1)

(144.7)

1,227.0

1,220.5

(0.2)

(0.2)

(57.7)

(64.7)

3.4

(2.7)

(0.1)

–

(0.2)

(122.0)

(0.2)

(0.2)

(57.7)

(64.7)

3.4

0.1

–

(4.3)

(0.2)

(123.4)

1,104.8

1,096.9

COMPANY STATEMENT OF CHANGES IN EQUITY
FOR THE YEAR ENDED 31 MARCH 2020

Balance at March 2018

Loss for the year

Total comprehensive expense, net of tax

Transactions with owners:

Purchase and cancellation of own shares

Dividends paid

Share-based payments

Exercise of employee share schemes

Transfer of shares from ESOT

Acquisition of treasury shares

Tax on share-based payments

–

–

(0.2)

–

–

–

–

–

–

Total transactions with owners recognised directly in equity

(0.2)

–

–

–

–

–

5.6

0.6

(5.8)

–

0.4

Balance at March 2019

9.3

(16.5)

Loss for the year

Total comprehensive expense, net of tax

Transactions with owners:

Purchase and cancellation of own shares

Dividends paid

Share-based payments

Exercise of employee share schemes

Transfer of shares from ESOT

Acquisition of treasury shares

Tax on share-based payments

Total transactions with owners recognised directly in equity

Balance at March 2020

–

–

(0.1)

–

–

–

–

–

–

(0.1)

9.2

–

–

–

–

–

2.8

0.1

(4.3)

–

(1.4)

(17.9)

144

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020NOTES TO THE COMPANY FINANCIAL STATEMENTS

 1. Accounting policies

Auto Trader Group plc is a public limited company which is listed on the London Stock Exchange and is domiciled and incorporated in the 
United Kingdom under the Companies Act 2006. The Company was incorporated on 13 February 2015 and adopted FRS 102 from that date.

Statement of compliance and basis of preparation
The Company financial statements of Auto Trader Group plc have been prepared in compliance with United Kingdom Accounting 
Standards, including Financial Reporting Standard 102 ‘The Financial Reporting Standard applicable in the United Kingdom and the 
Republic of Ireland’ (‘FRS 102’) and the Companies Act 2006. The Company financial statements have been prepared under the historical 
cost convention, as modified for the revaluation of certain financial assets and liabilities through profit or loss. The current year financial 
information presented is at and for the year ended 31 March 2020. The comparative financial information presented is at and for the year 
ended 31 March 2019. 

The Directors have used the going concern principle on the basis that the current profitable financial projections and facilities of the 
consolidated Group will continue in operation for a period not less than 12 months from the date of this report.

The Company financial statements have been prepared in sterling (£), which is the functional and presentational currency of the 
Company, and have been rounded to the nearest hundred thousand (£0.1m) except where otherwise indicated.

As permitted by Section 408 of the Companies Act 2006, an entity profit and loss account is not included as part of the published 
consolidated financial statements of Auto Trader Group plc. The loss for the financial period dealt with in the financial statements  
of the parent company was £0.2m (2019: loss of £0.2m).

As the Company is included in the consolidated financial statements and is considered to be a qualifying entity under FRS 102 paragraphs 
1.8 to 1.12, the following exemptions have been applied:

•  no separate parent company statement of comprehensive income with related notes has been included;
•  no separate parent company cash flow statement with related notes has been included; and
•  Key Management personnel compensation has not been included a second time.

Amounts paid to the Company’s auditors in respect of the statutory audit were £60,100 (2019: £58,350). The charge was borne by  
a subsidiary company and not recharged.

Estimation techniques
The preparation of financial statements in conformity with FRS 102 requires the use of certain critical accounting estimates. It also 
requires management to exercise their judgement in the process of applying the Company’s accounting policies. The areas involving a 
higher degree of judgement or complexity, or areas where assumptions and estimates are significant to the financial statements, are:

•  share-based payments; and
•  carrying value of investments.

Share-based payment arrangements in which the Group receives goods or services as consideration for its own equity instruments are 
accounted for as equity-settled share-based payment transactions. The accounting policies of such arrangements are disclosed in note 
1 of the Group accounts. The fair value of services received in return for share options is calculated with reference to the fair value of the 
award on the date of grant. Black-Scholes and Monte Carlo models have been used where appropriate to calculate the fair value and the 
Directors have therefore made estimates with regard to the inputs to that model and the period over which the share award is expected 
to vest (note 29 of the consolidated Group financial statements).

Where equity-settled share-based payments are granted to the employees of subsidiary companies, the fair value of the award is 
treated as a capital contribution by the Company and the investments in subsidiaries are adjusted to reflect this capital contribution.

The Group considers annually whether the carrying value of investments has suffered any impairment in accordance with the accounting 
policy stated. The recoverable amounts of investments have been determined based on value-in-use calculations, which require the use 
of estimates.

Investments in subsidiaries
Investments in subsidiaries are held at cost, less any provision for impairment. Annually, the Directors consider whether any events or 
circumstances have occurred that could indicate that the carrying amount of fixed asset investments may not be recoverable. If such 
circumstances do exist, a full impairment review is undertaken to establish whether the carrying amount exceeds the higher of net 
realisable value or value in use. If this is the case, an impairment charge is recorded to reduce the carrying value of the related investment.

Share capital
Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of new shares are shown in equity as a 
deduction from the proceeds.

Where the Group purchases its own equity share capital, the consideration paid is deducted from equity attributable to the Group’s 
shareholders. Where such shares are subsequently cancelled, the nominal value of the shares repurchased is deducted from share 
capital and transferred to a capital redemption reserve. Where the Group purchases its own equity share capital to hold in Treasury,  
the consideration paid for the shares is shown as own shares held within equity.

145

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTNOTES TO THE COMPANY FINANCIAL STATEMENTS CONTINUED

1. Accounting policies continued

Shares held by the Employee Share Option Trust
Shares in the Company held by the Employee Share Option Trust (‘ESOT’) are included in the balance sheet at cost as a deduction from equity.

Taxation
UK corporation tax is provided at amounts expected to be paid or recovered using the tax rates and laws that have been enacted or 
substantively enacted by the balance sheet date.

Deferred tax is recognised in respect of all timing differences that have originated but not reversed at the balance sheet date, where 
transactions or events that result in an obligation to pay more tax in the future or a right to pay less tax in the future have occurred on the 
balance sheet date.

A net deferred tax asset is regarded as recoverable and therefore recognised only when, on the basis of all evidence available, it can be 
regarded as more likely than not that there will be suitable taxable profits against which to recover carried-forward tax losses and from 
which the future reversal of underlying timing differences can be deducted.

Deferred tax is measured at the average rates that are expected to apply in the periods in which the timing differences are expected  
to reverse based on the tax rates and laws that have been enacted or substantively enacted by the balance sheet date. Deferred tax  
is measured on an undiscounted basis.

Financial instruments
The Company has chosen to adopt Sections 11 and 12 of FRS 102 in respect of financial instruments.

a) Financial assets
Basic financial assets, including trade and other receivables, cash and bank balances and investments in commercial paper, are initially 
recognised at transaction price (unless the arrangement constitutes a financing transaction) and are subsequently carried at amortised 
cost using the effective interest method.

Financial assets which constitute a financing transaction are measured at the present value of the future receipts discounted at a 
market rate of interest. Such assets are subsequently carried at fair value and the changes in fair value are recognised in profit or loss, 
except that investments in equity instruments that are not publicly traded and whose fair values cannot be measured reliably are 
measured at cost less impairment.

At the end of each reporting period financial assets measured at amortised cost are assessed for objective evidence of impairment.  
If an asset is impaired the impairment loss is the difference between the carrying amount and the present value of the estimated cash 
flows discounted at the asset’s original effective interest rate. The impairment loss is recognised in profit or loss.

If there is a decrease in the impairment loss arising from an event occurring after the impairment was recognised, the impairment is 
reversed. The reversal is such that the current carrying amount does not exceed what the carrying amount would have been had the 
impairment not previously been recognised. The impairment reversal is recognised in profit or loss.

Financial assets are derecognised when (a) the contractual rights to the cash flows from the asset expire or are settled, or (b) substantially 
all the risks and rewards of the ownership of the asset are transferred to another party, or (c) despite having retained some significant risks 
and rewards of ownership, control of the asset has been transferred to another party who has the practical ability to unilaterally sell the 
asset to an unrelated third party without imposing additional restrictions.

b) Financial liabilities
Basic financial liabilities, including trade and other payables, bank loans, loans from fellow Group companies and preference shares  
that are classified as debt, are initially recognised at transaction price, unless the arrangement constitutes a financing transaction, 
where the debt instrument is measured at the present value of the future receipts discounted at a market rate of interest. Debt 
instruments are subsequently carried at amortised cost, using the effective interest rate method.

Fees paid on the establishment of loan facilities are recognised as transaction costs of the loan to the extent that it is probable that 
some or all of the facility will be drawn down. In this case, the fee is deferred until the draw-down occurs. To the extent there is no 
evidence that it is probable that some or all of the facility will be drawn down, the fee is capitalised as a prepayment for liquidity  
services and amortised over the period of the facility to which it relates.

Trade payables are obligations to pay for goods or services that have been acquired in the ordinary course of business from suppliers. 
Accounts payable are classified as current liabilities if payment is due within one year or less. If not, they are presented as non-current 
liabilities. Trade payables are recognised initially at transaction price and subsequently measured at amortised cost using the effective 
interest method.

Dividend distribution
Dividends to the Company’s shareholders are recognised as a liability in the Company’s financial statements in the period in which  
the dividends are approved by the Company’s shareholders in the case of final dividends. In respect of interim dividends, these are 
recognised once paid.

146

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 20202. Directors’ emoluments

The Company has no employees other than the Directors. Full details of the Directors’ remuneration and interests are set out in the 
Directors’ remuneration report on pages 77 to 89.

3. Investments in subsidiaries

At beginning of the period

Additions

At end of the period

2020
£m

1,216.0

2.3

1,218.3

2019
£m

1,212.9

3.1

1,216.0

The additions in the year and prior year relate to equity-settled share-based payments granted to the employees of subsidiary companies.

Subsidiary undertakings are disclosed within note 34 to the consolidated financial statements.

4. Debtors

Amounts owed by Group undertakings

Other receivables

Deferred tax asset

Total

Amounts owed by Group undertakings are non-interest-bearing, unsecured and have no fixed date of repayment.

5. Cash and cash equivalents

Cash at bank and in hand

6. Creditors: amounts falling due within one year

Amounts owed to Group undertakings

Accruals and deferred income

Total

2020
£m

366.7

0.1

1.3

368.1

2020
£m

–

2020
£m

488.4

1.1

489.5

2019
£m

414.7

–

1.2

415.9

2019
£m

–

2019
£m

409.7

1.7

411.4

Amounts owed to Group undertakings are non-interest-bearing, unsecured and have no fixed date of repayment.

7. Financial instruments

Financial instruments utilised by the Company during the year ended 31 March 2020 and the year ended 31 March 2019 may be analysed  
as follows:

Financial assets

Financial assets measured at amortised cost

Financial liabilities

Financial liabilities measured at amortised cost

2020
£m

366.8

2020
£m

489.5

2019
£m

414.7

2019
£m

411.4

Current assets and liabilities
Financial instruments included within current assets and liabilities (excluding cash and borrowings) are generally short term in nature  
and accordingly their fair values approximate to their book values.

147

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTNOTES TO THE COMPANY FINANCIAL STATEMENTS CONTINUED

8. Dividends

Dividends declared and paid by the Company were as follows:

2018 final dividend paid

2019 interim dividend paid

2019 final dividend paid

2020 interim dividend paid

2020

Pence
per share

–

–

4.6

2.4

7.0

2019

Pence
per share

4.0

2.1

–

–

6.1

£m

–

–

42.6

22.1

64.7

£m

37.9

19.7

–

–

57.6

The Directors are recommending no final dividend for the year ended 31 March 2020.

The 2020 interim dividend paid on 24 January 2020 was £22.1m. The 2019 final dividend paid on 24 September 2019 was £42.6m.

The Directors’ policy with regard to future dividends is set out in the Strategic report on page 39.

9. Called-up share capital

Share capital

Allotted, called-up and fully paid ordinary shares of 1p each

At 1 April

Purchase and cancellation of own shares

Total

2020

Number
’000

Amount
£m

2019

Number
’000

Amount
£m

933,198

(10,657)

922,541

9.3

(0.1)

9.2

952,161

(18,963)

933,198

9.5

(0.2)

9.3

In the year ended 31 March 2017, the Company commenced a share buyback programme. By resolutions passed at the 2019 AGM, the 
Company’s shareholders generally authorised the Company to make market purchases of up to 92,936,538 of its ordinary shares, subject  
to minimum and maximum price restrictions.

A total of 11,431,823 ordinary shares of £0.01 were purchased in the year (2019: 20,229,881). The average price paid per share was 538.8p 
(2019: 461.5p), with a total consideration paid (inclusive of all costs) of £62.0m (2019: £94.0m). 774,734 shares were purchased to be held  
in treasury (2019: 1,266,000), with 10,657,089 being cancelled (2019: 18,963,811).

Included within shares in issue at 31 March 2020 are 523,955 (2019: 565,555) shares held by the ESOT and 4,090,996 (2019: 3,996,041) shares 
held in treasury, as detailed in note 10.

10. Own shares held

Own shares held – £m

Own shares held as at 1 April 2018

Transfer of shares from ESOT

Repurchase of own shares for treasury

Share-based incentives

Own shares held as at 31 March 2019

Own shares held as at 1 April 2019

Transfer of shares from ESOT

Repurchase of own shares for treasury

Share-based incentives

Own shares held as at 31 March 2020

148

ESOT shares 
reserve
£m

Treasury 
shares
£m

(1.4)

0.6

–

–

(0.8)

(0.8)

0.1

–

–

(0.7)

(15.5)

–

(5.8)

5.6

(15.7)

(15.7)

–

(4.3)

2.8

(17.2)

Total
£m

(16.9)

0.6

(5.8)

5.6

(16.5)

(16.5)

0.1

(4.3)

2.8

(17.9)

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020Own shares held – number

Own shares held as at 1 April 2018

Transfer of shares from ESOT

Repurchase of own shares for treasury

Share-based incentives exercised in the year

Own shares held as at 31 March 2019

Own shares held as at 1 April 2019

Transfer of shares from ESOT

Repurchase of own shares for treasury

Share-based incentives exercised in the year

Own shares held as at 31 March 2020

11. Related parties

ESOT shares 
reserve
Number of shares

Treasury
shares
Number of shares

932,761

4,194,989

Total
number of
own shares
 held

5,127,750

(367,206)

–

(367,206)

–

–

1,266,000

1,266,000

(1,464,948)

(1,464,948)

565,555

3,996,041

4,561,596

565,555

3,996,041

4,561,596

(41,600)

–

–

–

774,734

(41,600)

774,734

(679,779)

(679,779)

523,955

4,090,996

4,614,951

During the year, a management charge of £3.3m (2019: £4.6m) was received from Auto Trader Limited in respect of services rendered.

At the year end, balances outstanding with other Group undertakings were £366.7m and £488.4m respectively for debtors and creditors  
(2019: £414.7m and £409.7m) as set out in notes 4 and 6.

12. Post balance sheet event

COVID-19
The impact and timeline of COVID-19 has been set out within note 35 to the consolidated financial statements. Based on information 
provided there have been no changes in the judgements made by management for the Company and no adjustments have been made.

Equity placing
On 1 April 2020 the Company announced its intention to conduct a non-pre-emptive placing of up to 5% of its issued share capital. On 
3 April 2020 the placing was completed, and a total of 46,468,300 new ordinary shares were allotted for a consideration of 400.00 pence 
per Placing Share, a discount of 8.9% to the closing share price of 439.1 pence on 31 March 2020. The placing raised gross proceeds of 
£185.9m for the Company, or £183.2m net of fees incurred. 

On 3 April 2020, the Placing Shares were admitted to the premium listing segment of the Official List of the Financial Conduct Authority 
and to trading on the main market for listed securities of London Stock Exchange plc (together, ‘Admission’). 

The Placing Shares rank pari passu in all respects with the existing ordinary shares in the Company, including the right to receive all 
dividends and other distributions declared, made or paid after the date of issue. Immediately following Admission, the total number of 
shares in issue in the Company was 969,008,774. Auto Trader held 4,090,996 shares in treasury, and, therefore, the total number of voting 
shares in Auto Trader in issue was 964,917,778.

RCF extension
On 1 June 2020, the Group extended the term for £316.5m of the Syndicated RCF for one year, incurring additional associated debt 
transaction costs of £0.5m. The facility will terminate in two tranches: £316.5m will now mature in June 2025; and £83.5m will mature  
at the original termination date of June 2023. There is no change to the interest rate payable and there is no requirement to settle all,  
or part, of the debt earlier than the termination dates stated.

149

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTUNAUDITED FIVE-YEAR RECORD

Trade

Consumer Services

Manufacturer and Agency

Revenue

Costs

Share of profit from joint ventures

Operating profit

Net interest expense

Profit on disposal of subsidiary

Profit before taxation

Taxation

Profit after taxation

Net assets/(liabilities)

Net bank debt (gross bank debt less cash)

Cash generated from operations

Basic EPS (pence)

Diluted EPS (pence)

Dividend per share (pence)

1.  2017 and 2016 financial years have not been restated for IFRS 16.

2020
£m

324.3

28.3

16.3

368.9

(113.2)

3.2

258.9

(7.4)

–

251.5

(46.4)

205.1

141.6

275.4

265.5

22.2

22.1

2.4

2019
£m

304.6

28.0

22.5

355.1

(112.3)

0.9

243.7

(10.2)

8.7

242.2

(44.5)

197.7

59.0

307.1

258.5

21.0

20.9

6.7

2018
£m

281.2

29.8

19.1

330.1

20171
£m

262.1

31.8

17.5

311.4

(108.8)

(108.3)

–

221.3

(10.6)

–

210.7

(39.6)

171.1

5.6

338.7

228.4

17.7

17.7

5.9

–

203.1

(9.7)

–

193.4

(38.7)

154.7

(21.4)

355.0

212.9

15.6

15.6

5.2

20161
£m

236.4

30.3

14.9

281.6

(112.0)

–

169.6

(14.6)

–

155.0

(28.3)

126.7

(51.5)

392.6

180.1

12.7

12.7

1.5

150

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020SHAREHOLDER INFORMATION

Registered office and headquarters
Auto Trader Group plc 
4th Floor, 1 Tony Wilson Place 
Manchester 
M15 4FN 
United Kingdom 

Registered number: 09439967 

Tel: +44 (0)161 669 9888 
Web: autotrader.co.uk 
Web: plc.autotrader.co.uk 
Investor relations: ir@autotrader.co.uk

Company Secretary
Claire Baty

Joint stockbrokers
Bank of America Merrill Lynch 
2 King Edward Street 
London 
EC1A 1HQ 

Numis Securities Limited 
The London Stock Exchange Building 
10 Paternoster Square 
London 
EC4M 7LT

Independent auditors
KPMG LLP 
1 St. Peter’s Square 
Manchester 
M2 3AE

Registrar
Link Asset Services 
34 Beckenham Road 
Beckenham 
BR3 4TU

Tel UK: +44 (0)871 664 0300
(calls cost 12p per minute plus network extras; 
lines are open 9.00am to 5.30pm Monday to Friday, 
excluding public holidays in England and Wales)

Tel international: +44 (0)371 664 0300
(charged at the appropriate international rate)

Web: linkassetservices.com 
Email: enquiries@linkgroup.co.uk

Financial calendar 2020–2021
Annual General Meeting 
2021 Half-year results  
2021 Full-year results  

16 September 2020
5 November 2020
10 June 2021

Shareholder enquiries
Our registrars will be pleased to deal with any questions regarding 
your shareholdings (see contact details in the opposite column). 
Alternatively, if you have internet access, you can access  
www.autotradershares.co.uk where you can view and manage  
all aspects of your shareholding securely including electronic 
communications, account enquiries or amendment to address.

Investor relations website
The investor relations section of our website,  
plc.autotrader.co.uk/investors, provides further information  
for anyone interested in Auto Trader. In addition to the Annual 
Report and Financial Statements and share price, Company 
announcements including the full-year results announcements 
and associated presentations are also published there.

Cautionary note regarding forward-looking statements
Certain statements made in this Report are forward-looking 
statements. Such statements are based on current expectations 
and assumptions and are subject to a number of risks and 
uncertainties that could cause actual events or results to differ 
materially from any expected future events or results expressed  
or implied in these forward-looking statements. They appear in a 
number of places throughout this Report and include statements 
regarding the intentions, beliefs or current expectations of the 
Directors concerning, amongst other things, the Group’s results  
of operations, financial condition, liquidity, prospects, growth, 
strategies and the business. Persons receiving this Report should 
not place undue reliance on forward-looking statements. Unless 
otherwise required by applicable law, regulation or accounting 
standard, Auto Trader Group plc does not undertake to update or 
revise any forward-looking statements, whether as a result of new 
information, future developments or otherwise.

151

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020GOVERNANCE FINANCIAL STATEMENTSSTRATEGIC REPORTNOTES

152

AUTO TRADER GROUP PLCAnnual Report and Financial Statements 2020This report is printed on GenYous uncoated paper.
Manufactured at a mill that is FSC® accredited.

Printed by Principal Colour.

Principal Colour are ISO 14001 certified, Alcohol Free  
and FSC® Chain of Custody certified.

Designed and produced by three thirty studio
www.threethirty.studio

Manchester
Auto Trader Group plc
4th Floor, 1 Tony Wilson Place
Manchester
M15 4FN
United Kingdom
+44 (0)161 669 9888

London
Auto Trader Group plc
3rd Floor, 2 Pancras Square
London
N1C 4AG
United Kingdom
+44 (0)20 3747 7100

plc.autotrader.co.uk 
autotrader.co.uk