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FY2020 Annual Report · Bénéteau
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Annual Financial 
Report 2020

Contact Us

Bendigo and Adelaide Bank Limited 
ABN 11 068 049 178

Registered head office 
The Bendigo Centre, 
Bendigo VIC Australia 3550 
Telephone: 1300 236 344 
+61 3 5445 0666 (if calling from overseas)

Shareholder Enquiries  
Phone: 1300 032 762 (within Australia)  
+61 2 8023 5417 (outside Australia) 
Email: BEN@boardroomlimited.com.au

B      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

Table of 
contents

Section 1

2 

3 

4 

11 

Message from our Chair

Message from our Managing Director

Director’s Report

Operating and Financial Report

23 

Remuneration Report

Section 2

44 

Financial Statements

127 

Key Performance Indicators

128  Directors’ Declaration

129 

Independent Auditor’s Report

Section 3

137  Additional Information

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0      1

Message 
from the Chair

“Long lasting, effective change cannot happen unless the right foundations are 
set, and it’s in times like these where organisations will be called to question 
in how they respond to the unknown, with the right strategy, care, capability, 
authenticity and grace.” 

I would categorise my first year in the role as Bendigo and 
Adelaide Bank’s Chair as a year of both challenge and 
accomplishment. The events of the past year, with the 
devastating impacts of bushfires, floods, prolonged drought and 
COVID-19, have forcefully reshaped our understanding of our world 
and what matters most, propelling us to consider a different way 
to think, act and engage. 

While not surprising, it’s encouraging to see the true mettle of 
Australians in these times, persevering without reassurance of 
what’s to come, rallying to make a difference – big or small – 
to those around them, and mostly, taking advantage of every 
opportunity to transform and reinvent. It’s inspiring to witness, and 
it has made me further reflect on the notion of change, what it 
truly means for an organisation to adapt with authenticity and 
integrity, and importantly, how this will position our stakeholders 
and the Bank for future success. 

Long lasting, effective change cannot happen unless the right 
foundations are set, and it’s in times like these where organisations 
will be called to question in how they respond to the unknown, 
with the right strategy, care, capability, authenticity and grace. 

In line with our multi-year strategy, announced in 2019 to 
respond to economic uncertainty, we continue to transform 
our organisation, offering greater functionality and capability, 
simplifying and increasing productivity through cost management, 
improving the customer experience through sustainable 
investment, and telling our story. And while the impacts of these 
recent and current significant events heighten ongoing economic 
uncertainty, our strategy hasn’t changed. It has instead, further 
accelerated the need for transformative change. 

For us, doing the right thing goes far beyond any single event or 
action, and transcends far beyond any prescribed point in time. For 
more than 162 years, our Bank has been an important part of the 
Australian landscape, always operating with the understanding 
that prosperity for our customers, partners, shareholders and 
communities will be the driver for our success - not the other 
way around. This is what drives our company. It will continue to 
underpin our business as we accelerate our transformational 
journey through these unknown and challenging times, and it 
has led to consistently strong performance in key national trust 
measures, and well ahead of major banks in leading corporate 
reputation indices. Trust is our most valuable asset and we will 
continue to ensure our operations balance the provision of optimal 
outcomes for all. However, like any organisation we sometimes 
make mistakes and when we do, we take ownership and action to 
make good and remediate any errors. That is what we have done 
and will continue to do.

While economic uncertainty remains and the full impact of 
COVID-19 is still evolving, the Board has acted prudently in 
considering the interests of shareholders and APRA’s industry 
guidance on capital management, to defer a final dividend 
decision.  Ongoing stress testing continues to support the Bank’s 

2      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

strong balance sheet and capital position.  

Our vision, strategy, values and purpose form the context for our 
approach to high standards of corporate governance. These 
elements do not operate discretely from quality governance 
practices and purpose-led culture. In fact, when considering our 
remuneration practices, our approach has long been one that 
considers what is the right thing to do to achieve better decision 
making for the benefit of all stakeholders, and the outcomes of the 
Royal Commission have vindicated our approach. We confidently 
continue our work in the best interests of all stakeholders to ensure 
their long-term success.

We continue to evolve our position on Climate Change, 
recognising its impact on the quality of life and financial position of 
our customers and their communities. Addressing Climate Change, 
through commitment, learning and action, is the right thing to do. 
This year, the Board and Executive were pleased to adopt its 
Climate Change Policy Statement and Action Plan. We stand by 
our customers, communities, shareholders and all stakeholders 
with ambitions to improve environmental outcomes for all, 
while considering our impact, mitigating our risk, and improving 
prospects and climate resilience for all stakeholders. 

While many things are changing, many remain the same. Our 
commitment to feeding into prosperity is omnipresent, and this 
year we proudly celebrate with almost 1,000 tertiary students 
and their communities in providing more than $9.3 million in 
educational support since 2007 through one of Australia’s largest 
privately funded and best targeted regional scholarship initiatives. 
This is complemented by the more than $250 million returned to 
communities since 1998 through the Community Bank model for 
community-led strengthening initiatives.

We continue to embrace a diverse and inclusive workforce, a 
core component of our organisation that is critical in achieving 
our objective of creating a community where employees want to 
work, where they feel valued and a sense of belonging. To ensure 
we better define our culture and understand how to better align 
it to our growth ambitions, we completed a culture review this 
financial year. The review outlined our cultural traits, the priority 
initiatives we must drive for positive change, and the critical few 
behaviours we must further embed to ensure our people continue 
to prosper and contribute in our organisational quest to be 
Australia’s bank of choice. 

It’s a pleasure and an honour to lead a Bank that has a vision and 
purpose so deeply entrenched in history, so alive and relevant 
today and so ambitious for what tomorrow may bring. It’s this 
focus on helping all stakeholders succeed for which we will 
continue to be revered as Australia’s better big bank. 

Jacqueline Hey 
Chair, Bendigo and Adelaide Bank

Message from the 
Managing Director

“While we support our stakeholders to improve their financial wellbeing, we know 
the fabric of our organisation has come to the fore during these times. We have 
been tested in ways we couldn’t have imagined, and the results prove that who 
we are today is who we have always been.” 

It’s been a year like no other. Some say it will be remembered 
for its adversity and challenges, in dealing with what is known 
and braving the uncertainties of what is to come. I say it will 
also be remembered for how people, communities, government 
and business have collaborated, responded and adapted, 
demonstrating the strength of humankind and the innovation, 
resilience and a unique ‘can do’ Australian attitude. 

Bushfires, floods, prolonged drought and COVID-19 have caused 
significant social and economic upheaval, and their full impacts 
are still largely unknown and changing. As an essential service, our 
Bank had to mobilise our teams rapidly and in different ways to 
respond to COVID-19. We kept the vast majority of our branches 
open, redeployed employee resources into critical call centre 
and mortgage help teams to assist with increased enquiry and 
asked our corporate employees to work safely from home. I am 
immensely proud of the care and consideration they have shown 
everyone. Their ability to adapt is a testament to the culture that is 
fostered at the Bank, and I thank them all. 

Our operating environment continues to challenge us, and our full 
year result was overshadowed by COVID-19, continuing record 
low interest rates and increasing costs to support strategy 
execution. Our full year earnings were down 27.4 percent year on 
year. We delivered total income of $1.61 billion, up 0.9 percent on 
the prior corresponding period, while sustaining market leading 
trust ratings, above system lending, strong residential growth and 
strengthening our balance sheet. We will continue to observe how 
COVID-19 is changing the world and consider how we can use this 
experience to shape the future of work and continuously improve 
as consistent leaders in customer experience. 

As much as we’ve achieved in the last year, we recognise there 
is more to do and that we must constantly evolve to meet our 
customers’ needs, exploring new ways to operate, new innovations 
and new opportunities to benefit our stakeholders. 

There’s never been a better time for our Bank to show Australians 
just exactly who we are. Our organisation has spent more than 
162 years shaping and refining our business in line with our purpose 
and values, which keep us focused on our reason for being. 
Launched in 2019, our multi-year strategy to reduce complexity, 
invest in capability and tell our story was designed to reshape our 
business for the future and to deliver on our vision in an uncertain 
economic environment. This has not changed.

But we are changed - as individuals, as a community and an 
economy. We are in a place we haven’t been before, and the 
reality of ongoing economic uncertainty is real and significant. 
Meanwhile, we have long been on a transformation journey 
to improve our customer offering and manage costs, all while 
balancing the needs of our stakeholders. The current environment 
has further accelerated this need to transform. 

productivity by driving down costs, and sustainably investing in new 
capabilities, particularly in customer experience and digitisation. 
These changes will impact our operations, but they will also improve 
how we engage customers which ultimately benefits everyone. 

Our proposition is like no other and we understand the privileged 
role we play in society – never has this been more crucial. While 
we support our stakeholders to improve their financial wellbeing, 
we know the fabric of our organisation has come to the fore 
during these times. We have been tested in ways we couldn’t have 
imagined, and the results prove that who we are today is who we 
have always been. 

Our deep connection to our customers has proven to be even 
more critical. For us, it’s about engaging customers in a manner 
you would expect for yourself and having the integrity to deliver on 
your promises. It’s having the capability to help customers make 
the best possible decisions for their financial future and to achieve 
success, despite adverse situations. Our connection is evidenced 
through a Net Promoter Score 35.6 points higher than the average 
of the major banks. 

Our commitment to Australian communities is unwavering. To feed 
into prosperity, not off it, is no small task. It takes trust, built over 
time. We’re proud our actions have been noticed, as we continue 
to be recognised in the top 10 most trusted brands in Australia, 
according to Roy Morgan. We’re equally as proud to celebrate 
more than $250 million being returned to communities through the 
Community Bank model, enriching communities for the long-term. 

Our history of partnering to innovate has always been important 
to us. From launching the first Visa debit and credit cards, to 
developing innovative models that transform how we do things 
– such as the Community Bank model and Australia’s first digital 
bank, Up. We innovate, adapt and evolve for tomorrow. Where 
we aim to further innovate and differentiate through our strategy 
– in digital – is equally important in this new environment and our 
history puts us in good stead.

As Australia’s second oldest deposit taking institution, we 
have demonstrated capability and ability to adapt over time. 
We will continue to act with integrity and with customers and 
communities at the centre of our decision making. 

These factors distinctively set us apart and its evident they have 
become even more important in this new environment. As we all 
navigate this changing environment, we are fully committed to taking 
advantage of the new opportunities that come with such change.

With a clear vision to be Australia’s bank of choice, we’re on a 
transformation journey. We’ll continue to invest and evolve our 
business for the benefit of all stakeholders, and we stand with all 
Australians in our resolve to support everyone connected with our 
Bank to respond and thrive.

We must make lasting changes so we can continue to feed 
into customer and community prosperity. This means increasing 

Marnie Baker 
Managing Director, Bendigo and Adelaide Bank

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0      3

Directors’ Report

The Directors of Bendigo and Adelaide Bank Limited present their report together with the financial report of 
Bendigo and Adelaide Bank Limited (the “Bank”) and its controlled entities (the “Group”) for the year ended 
30 June 2020.

Directors’ information

The names and details of the Directors in office during the financial year and as at the date of this report are as follows:

Jacqueline Hey, 
Chair, Independent

BCom, Graduate 
Certificate in 
Management, GAICD, 
54 years

Marnie Baker, 
Managing Director, 
non-independent

BBus, ASA, MAICD and 
SFFin, 52 years

Term of office: Jacqueline joined the Board 
 on 5 July 2011 and was appointed Chair on 
29 October 2019.

Skills, experience and expertise: Jacqueline 
has experience in information technology, 
telecommunications, finance, risk 
management and marketing, including as 
CEO/Managing Director of Ericsson in the 
UK/Ireland and in Australia/NZ. Jacqueline 
worked with Ericsson for more than 20 years 
in leadership roles in Australia, Sweden, the 
UK and the Middle East. 

Board committees: Member of Governance & 
HR and Technology

Group and joint venture directorships: Nil

Other director and memberships (including 
directorships of other listed companies for 
the previous three years): Director, Qantas 
Airways Limited (ASX listed, period: August 
2013 to present), AGL Energy Limited (ASX 
listed, period, March 2016 to present), Cricket 
Australia and Member of Brighton Grammar 
School Council.

Term of office: Marnie was appointed 
Managing Director and Chief Executive 
Officer commencing 2 July 2018.

Skills, experience and expertise: Marnie has 
more than 30 years of experience in the 
banking and financial services sector. This 
includes experience in retail and wholesale 
banking, treasury and financial markets 
(including securitisation), trustee services and 
funds management. She has been a member 
of the executive team for two decades and 
held senior leadership positions including 
Chief Customer Officer, Executive Customer 
Voice, Executive Banking and Wealth and 
Chief General Manager Products and 
Solutions. Her experience also includes senior 
roles in treasury, capital markets, technology, 

digital banking and payment systems.

Board committees: Marnie is not a formal 
member of any Board committees however 
she has a standing invitation to attend 
meetings of each Board committee.

Group and joint venture directorships: Nil

Other director and memberships (including 
directorships of other listed companies for 
the previous three years): Deputy Chair of 
the Australian Banking Association Council, 
Member of the Business Council of Australia, 
Mastercard (Asia Pacific) Advisory Board, 
La Trobe University’s Bendigo Regional 
Advisory Board.

4      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

Directors’ information continued

Vicki Carter, 
Independent

BA (Social Sciences), 
Dip Mgt, Certificate in 
Executive Coaching, 
GAICD, 56 years

David Foster, 
Independent

B.AppSci, MBA, GAICD, 
SFFin, 51 years

Term of office: Vicki joined the Board on 
4 September 2018.

Skills, experience and expertise: Vicki has 
more than 30 years’ experience in the 
financial services sector including retail 
banking and more recently in technology 
and telecommunications. Vicki is 
currently employed as Executive Director, 
Transformation at Telstra. Prior to this Vicki 
held a number of executive roles at NAB 
including Executive General Manager - Retail 
Bank, Executive General Manager - Business 
Operations and General Manager - People 

and Organisational Development. Vicki has 
also held various senior leadership roles at 
MLC, ING and Prudential.

Board committees: Chair of Technology and 
member of Governance & HR and Credit

Group and joint venture directorships: Nil

Other director and memberships (including 
directorships of other listed companies for 
the previous three years): Employee of Telstra 
Corporation Limited (ASX listed, period: 
August 2015 to present)

Term of office: David joined the Board on 
4 September 2019. 

Skills, experience and expertise: David is an 
experienced non-executive director. He holds 
several directorships across a range of listed 
and government organisations. David’s earlier 
executive career spanning 25 years was 
primarily in financial services with Westpac 
and Suncorp, including CEO of Suncorp Bank.

Board committees: Chair of Credit and 
member of Risk

Group and joint venture directorships: Nil. 

Other director and memberships (including 
directorships of other listed companies for 
the previous three years): Chair, Motorcycle 
Holdings Limited (ASX Listed, period: 2015 to 
present), Director, G8 Education Limited (ASX 
listed, period: 2016 to present), Genworth 
Mortgage Insurance Australia Limited, Youi 
Holdings Pty Ltd, Peak Services Pty Ltd, 
Former Director, Thorn Group Limited (ASX 
Listed, period: 2014 to October 2019), 
Member of the University of the Sunshine 
Coast Council.

Jan Harris, 
Independent

BEc (Hons), 61 years

Term of office: Jan joined the Board on 
2 February 2016. 

Board committees: Chair of Risk and member 
of Audit

Skills, experience and expertise: Jan has had 
a distinguished career in the Australian public 
service with broad experience in public and 
regulatory policy development, economics 
and governance. Jan has had senior roles 
in the Department of the Treasury and the 
Department of the Prime Minister and Cabinet, 
including as Deputy Secretary of the Treasury. 

Group and joint venture directorships: Nil

Other director and memberships (including 
directorships of other listed companies for the 
previous three years): External Member, Audit 
and Risk Committee of the Australian Security 
Intelligence Organisation and Member, 
Australian Office of Financial Management 
Audit Committee. 

Jim Hazel, 
Independent

Term of office: Jim joined the Board on 
1 March 2010. 

BEc, SFFin, FAICD, 69 years

Skills, experience and expertise: Jim is a 
professional public company director who has 
had an extensive career in banking, finance 
and risk management, including in the regional 
banking industry. 

Board committees: Member of Credit 
and Risk

Group and joint venture directorships: Nil

Other director and memberships (including 
directorships of other listed companies for 
the previous three years): Chair, Ingenia 
Communities Group Limited (ASX listed, 
period: March 2012 to present), Director, 
Adelaide Football Club Limited, Coopers 
Brewery Limited, Former Director, Centrex 
Metals Limited (ASX listed, period: July 2010 to 
September 2019), Chair of the Adelaide Festival 
Centre Trust, Pro Chancellor of the University 
of South Australia.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       5

Directors’ information continued

Robert Hubbard, 
Independent

BA (Hons) Accy, FCA, 
61 years

David Matthews, 
Independent

Dip BIT, GAICD, 62 years

Tony Robinson, 
Independent

BCom, ASA, MBA 
(Melb), 62 years

Robert Johanson, 
Former Chair, Independent

BA, LLM, MBA (Harvard), 
69 years

Term of office: Rob joined the Board on 
2 April 2013.

Board committees: Chair of Audit and 
member of Risk and Technology

Skills, experience and expertise: Rob is 
an accountant with finance, audit and 
risk management experience and is 
based in Queensland. He was a partner 
of PricewaterhouseCoopers for 22 years 
practising in the areas of corporate advice 
and audit. Rob is now a professional non-
executive director. 

Group and joint venture directorships: Nil

Other director and memberships (including 
directorships of other listed companies for the 
previous three years): Chair, Orocobre Limited 
(ASX and TSX listed, period: November 2012 
to present), Chair, Healius Limited (ASX listed, 
period: December 2014 to present), Director, 
L&R Foundation Pty Ltd. 

Term of office: David joined the Board on 
1 March 2010.

Skills, experience and expertise: David 
operates a farm and an agricultural import/
export business based in the Wimmera 
region of Victoria and is involved in a number 
of agricultural industry bodies. David also 
chaired the first Community Bank company in 
Rupanyup and Minyip. 

Board committees: Member of Credit, Audit 
and Governance & HR

Group and joint venture directorships: Member 
of the Community Bank National Council 
and Chair of the Agribusiness Advisory 
Committee

Other director and memberships (including 
directorships of other listed companies for 
the previous three years): Director, Australian 
Grain Technologies Pty Limited, Farm Trade 
Australia Pty Limited, Rupanyup/Minyip 
Finance Group Limited.

Term of office: Tony joined the Board on 
24 April 2006.

Skills, experience and expertise: Tony has 
many years’ experience in financial services, 
particularly wealth management and 
insurance. Tony’s previous roles include CEO of 
Centrepoint Alliance Limited, IOOF Holdings 
Limited and OAMPS Limited. 

Board committees: Chair of Governance & HR 
and member of Audit and Technology

Group and joint venture directorships: Tony 
ceased as a Director of Sandhurst Trustees 
Limited in July 2019.

Other director and memberships (including 
directorships of other listed companies for the 
previous three years): Chair, Pacific Current 
Group Limited (ASX listed, period: August 2015 
to present), Director, PSC Insurance Group 
Limited (ASX listed, period: September 2015 
to present), River Capital Pty Ltd, Former 
Director, Longtable Group Limited (ASX listed, 
period: November 2015 to November 2019).

Term of office: Robert was a director of the 
Bank for 31 years and he retired from the 
Board on 29 October 2019.

Skills, experience and expertise: Robert 
has experience in banking and financial 
services and expertise in corporate strategy, 
capital management, finance and risk 
management and mergers and acquisitions. 
He has more than 35 years’ experience in 
providing corporate advice on capital market 
transactions to a wide range of public and 
private companies. 

Board committees: Robert was a member of 
Governance & HR and Technology

Group and joint venture directorships: Nil

Other director and memberships (including 
directorships of other listed companies for the 
previous three years): Chair, Australia India 
Institute, Director, Robert Salzer Foundation 
Limited, NeuClone Pty Limited, Grant Samuel 
Group Pty Limited, Melbourne Business 
School. 

6      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

Principal activities

Dividends

The principal activities of the Group during the financial year 
were the provision of a broad range of banking and other 
financial services including consumer, residential, business 
and rural lending, deposit-taking, payments services, wealth 
management and superannuation, treasury and foreign 
exchange services. 

On 1 July 2019 the Group completed the sale of its specialist 
self-managed superannuation fund business located in Geelong 
West to LBWFP Pty Ltd.

On 1 August 2019 the Group completed the sale of its financial 
planning business, Bendigo Financial Planning, to Bridges 
Financial Services Group Pty Ltd.

There have been no other significant changes in the nature of 
the Group’s principal activities during the financial year.

Impact of COVID-19

Over the financial year, the impact of the COVID-19 pandemic 
has resulted in unprecedented circumstances that have affected 
us all. Our operating result was impacted by COVID-19 and 
details are contained in the Operating and Financial Review 
section and in the Financial Report. All of the Group’s lending 
portfolios continue to be monitored closely and we remain 
committed to supporting our customers and communities while 
we adapt to the ongoing changes in this challenging operating 
environment.

Operating results

The Group’s statutory profit after tax for the financial year 
ended 30 June 2020 decreased by 48.8% to $192.8 million (FY19 
$376.8 million). This was impacted by:

• 

Increased credit expenses in the second half of the financial 
year due to the recognition of an overlay of $127.7 million 
($89.4 million after tax) for the potential future impacts from 
COVID-19.

•  Software impairment charges of $121.9 million ($85.5 million 

after tax) following a review of the Group’s software 
intangible assets. 

•  Software accelerated amortisation charges of $19.0 million 
($13.2 million after tax) following an increase to the Group’s 
capitalisation threshold.

• 

Increased staff costs to support strategic and organisational 
change initiatives and to enhance risk and compliance 
capabilities.

•  Accelerated investment in technology totalling $52.4 million 
($36.7 million after tax), with this investment focused on 
customer experience, digital, simplification, automation and 
compliance and regulatory change.

Further information on the Group’s operating results for the 
financial year are contained in the Operating and Financial 
Review section of this report. 

The Directors announced on 17 August 2020 that whilst 
economic uncertainty remains and the full impact of COVID-19 
is still evolving, the Board has acted prudently in considering 
the interests of shareholders and APRA’s industry guidance on 
capital management, to defer a final dividend decision.

The following fully franked dividends were paid by the Bank 
during the year on fully paid ordinary shares:

•  A final dividend for the 2019 financial year of 35.0 cents per 

share, paid on 30 September 2019 (amount paid: $169.5 million); 
and

•  An interim dividend for the 2020 financial year of 31.0 cents per 

share, paid on 31 March 2020 (amount paid: $150.8 million).

Further details on dividends provided for or paid during the 2020 
financial year on the Bank’s ordinary and preference shares are 
provided at Note 7 Dividends of the Financial Report. 

Review of operations

An analysis of the Group’s operations for the financial year and 
the results of those operations, including the financial position, 
business performance, priorities and prospects, is presented in 
the Operating and Financial Review section of this report.

State of affairs

Significant changes in the state of affairs of the Group during 
the financial year included:

•  Changes in the principal activities of the Group as outlined 

above.

•  The recognition of credit expenses for the potential future 

impacts of COVID-19.

•  Participation in the Reserve Bank of Australia’s (RBA) Term 

Funding Facility (TFF) scheme, a three-year facility with a fixed 
interest rate of 0.25% per annum. The scheme, announced 
on 19 March 2020, was established to provide Authorised 
Deposit-taking Institutions (ADIs) with access to long-term 
funding to reinforce the benefits to the economy of a lower 
RBA cash rate and to encourage ADIs to support businesses. 

There were changes made to the composition of the Board and 
the Executive Team during the financial year, specifically:

•  Robert Johanson retired from the Board and his role as Chair 
on 29 October 2019. Jacqueline Hey commenced as Chair of 
the Board at the conclusion of the Annual General Meeting on 
29 October 2019.

•  David Foster commenced as Non-Executive Director on 4 

September 2019.

•  Stella Thredgold ceased as Executive Technology and 

Business Enablement effective 1 November 2019 and departed 
on 19 December 2019.

•  Ryan Brosnahan commenced as Chief Transformation Officer 

on 4 November 2019. 

Further information on events and matters that affected the 
Group’s state of affairs is presented in the Chair’s and Managing 
Director’s Messages and in the Operating and Financial Review 
section of this report.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       7

Events after reporting date
The Directors are not aware of any other matter or circumstance 
which arose since the end of the financial year to the date of this 
report that has significantly affected or may significantly affect 
the operations of the Group, the results of those operations, or 
the state of affairs of the Group in subsequent financial years.

The Victorian lockdown announced by the Victorian Premier 
in July 2020 was based on events that had occurred prior to 
30 June 2020. The impacts associated with a second wave 
of COVID-19 and further lockdowns were considered in the 
determination of key assumptions and judgements for 30 June 
2020. Given that the COVID-19 pandemic is constantly evolving, 
the situation is being closely monitored.

Future developments
Disclosure of information relating to major developments in the 
operations of the Group and the expected results of those 
operations in future financial years, which, in the opinion of the 
Directors, will not unreasonably prejudice the interests of the Group, 
is included in the Chair’s and Managing Director’s Messages and in 
the Operating and Financial Review section of this report.

Rounding of amounts
In accordance with ASIC Corporations (Rounding in Financial/
Directors’ Reports) Instrument 2016/191, amounts in the Directors’ 
Report and Financial Report have been rounded to the nearest 
million Australian dollars unless otherwise indicated.

Meetings of Directors

Information on Board and committee meeting attendance for the year is presented in the following table:

Director

Board

Audit

Credit

Risk

Governance 
& HR

Technology

Committees

Meetings during the year

Jacqueline Hey

Marnie Baker

Vicki Carter

David Foster

Jan Harris

Jim Hazel

Robert Hubbard

David Matthews

Tony Robinson

Robert Johanson

A

30

30

30

25

30

30

30

30

30

6

B

30

29

29

25

28

30

29

30

28

6

A = Number eligible to attend
B = Number attended

Directors’ interests in Equity

A

B

A

B

8

6

8

8

2

8

6

8

8

2

7

7

7

7

7

6

7

7

A

4

7

8

8

8

B

4

7

7

8

8

A

6

6

4

6

2

B

6

6

4

6

1

A

4

4

4

2

2

B

4

4

4

2

2

The relevant interest of each Director in shares in the Bank and in units of registered schemes made available by a related body corporate at 
the date of this report are as follows:

Director

Jacqueline Hey

Marnie Baker

Vicki Carter

David Foster 

Jan Harris

Jim Hazel

Robert Hubbard

David Matthews

Tony Robinson

Ordinary 
Shares No.

Preference 
Shares No.

Performance 
Rights No.

Sandhurst 
Common Fund $ 1

42,106

658,532

13,225

5,023

8,000

37,992

26,498

37,297

43,140

250

600

-

-

-

-

-

-

-

7,049 2

100,000

-

-

4,622 2

-

7,704 2

-

-

-

43,748

-

-

-

-

-

-

-

1 Being a relevant interest in a managed investment scheme made available by Sandhurst Trustees Limited, a subsidiary of the Bank. 
2 Performance rights have been issued under the BEN Omnibus Plan Rules for the FY2021 Non-Executive Directors Fee Share Plan. Each participant has 

elected to sacrifice a portion of the base fee, to which a number of performance rights has been allocated by dividing the fee sacrifice amount by the 
five day volume weighted average share price prior to the allocation date of 24 August 2020. The performance rights vest in two equal tranches after 6 
and 12 months. Upon vesting, the converted shares must be retained for the duration of their service as a Director or for up to 15 years, whichever occurs 
earlier, and will form part of the fulfilment of the Minimum Shareholding Policy introduced from FY2021.

8      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

Share Options and Rights

Indemnification of Officers

There were no options over unissued ordinary shares at the start 
of the financial year and no options to acquire ordinary shares in 
the Bank were issued during or since the end of the financial year.

Performance rights (“rights”) to ordinary shares in the Bank are 
issued by the Bank under the Employee Salary Sacrifice, Deferred 
Share and Performance Share Plan and the BEN Omnibus Equity 
Plan (“Plans”). Each right represents an entitlement to one fully paid 
ordinary share in the Bank, subject to certain conditions. 

During or since the end of the financial year the Bank granted 
320,009 rights (2019: 303,687). This included 178,088 rights 
granted to key management personnel. 

As at the date of this report there are 697,685 rights that are 
exercisable or may become exercisable at a future date under 
the Plans. The last date for the exercise of the rights ranges 
between 30 June 2021 and 30 June 2023.

During or since the end of the financial year 59,550 rights vested 
(2019: 333,645) and no new fully paid ordinary shares have been 
issued by the Bank during or since the end of the financial year 
as a result of rights being exercised. 

For the period 1 July 2020 to the date of this report, 212,616 rights 
have lapsed.

Further details of Key Management Personnel equity holdings 
during the financial year are detailed in the 2020 Remuneration 
Report.

Corporate Governance

An overview of the Bank’s corporate governance structures 
and practices is presented in the 2020 Corporate Governance 
Statement available from the Bank’s website at www.
bendigoadelaide.com.au/public/corporate_governance/index.asp 

The Bank confirms it has followed the ASX Corporate 
Governance Principles and Recommendations (4th edition) 
during the 2020 financial year.

Environmental Regulation

The Bank endeavours to conduct its operations in a manner 
that minimises its impact on the environment. Information on the 
Bank’s environmental performance including its Climate Change 
Policy Statement and focus areas to manage its environmental 
impact are provided in the 2020 Annual Review which is 
available from the Bank’s website. 

The Bank’s operations are not subject to any significant 
environmental regulations under either Commonwealth or 
State legislation. However, the Board believes that the Bank 
has adequate systems in place for the management of its 
environmental requirements and is not aware of any breach 
of any environmental requirement. The Bank is not subject 
to the Federal Government’s National Greenhouse and 
Energy Reporting (NGER) Scheme which requires controlling 
corporations to report annually on greenhouse gas emissions, 
energy production and energy consumption, if they exceed 
certain threshold levels. Whilst not required to report under the 
Scheme, the Bank does measure and monitor its greenhouse 
gas emissions and has voluntarily reported these emissions since 
2011 to the Carbon Disclosure Project.

The Bank’s Constitution provides that the Bank is to indemnify, 
to the extent permitted by law, each officer of the Bank against 
liabilities (including costs, charges, losses, damages, expenses, 
penalties and liabilities of any kind including, in particular, legal 
costs incurred in defending any proceedings or appearing before 
any court, tribunal, government authority or other body) incurred 
by an officer in or arising out of the conduct of the business of 
the Bank or arising out of the discharge of the officer's duties.

As provided under the Bank’s Constitution, the Bank has entered 
into deeds providing for indemnity, insurance and access to 
documents for each of its Directors. The Bank has also entered 
into deeds providing for indemnity and insurance for each 
Executive Committee member and the Company Secretary as 
well as deeds providing for indemnity, insurance and access to 
documents for each Director of a subsidiary.

The deeds require the Bank to indemnify, to the extent permitted 
by law, the officers for all liabilities (including costs, charges, 
losses, damages, expenses, penalties and liabilities of any kind) 
incurred in their capacity as an officer of the relevant company.

Indemnification of Auditor

To the extent permitted by law and professional regulations, 
the Bank has agreed to indemnify its auditors, Ernst & Young, as 
part of the terms of its audit engagement agreement against all 
claims by third parties and resulting liabilities, losses, damages, 
costs and expenses (including reasonable external legal costs) 
arising from the audit engagement including any negligent, 
wrongful or wilful act or omission by the Bank. 

The indemnity does not apply to any loss resulting from Ernst 
& Young’s negligent, wrongful or wilful acts or omissions. No 
payment has been made under this indemnity to Ernst & Young 
during or since the financial year end. 

Insurance of Directors and Officers 

During or since the financial year end, the Bank has paid 
premiums to insure certain officers of the Bank and its related 
bodies corporate. The officers of the Bank covered by the 
insurance policy include the Directors, the Company Secretary 
and Directors and Company Secretaries of controlled entities 
who are not Directors or Company Secretaries of the Bank. The 
policy also covers officers who accept external directorships as 
part of their responsibilities with the Bank. The insurance does 
not provide cover for the external auditor of the Bank or related 
bodies corporate of the Bank. Disclosure of the nature of the 
liability and the amount of the premium is prohibited by the 
confidentiality clause of the contract of insurance. 

Company Secretary

Ms Carmen Lunderstedt (BCom, GradCertFinPlan, FGIA, FCIS) 
was appointed as Company Secretary of the Bank on 14 
October 2019. Ms Lunderstedt is a Chartered Secretary with 
more than eighteen years’ experience in governance, risk and 
compliance, with ten of these years in banking and financial 
services.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      9

Ernst & Young 
8 Exhibition Street 
Melbourne VIC 3000 Australia 
GPO Box 67 Melbourne VIC 3001

Tel: +61 3 9288 8000 
Fax: +61 3 8650 7777 
ey.com/au

Auditor’s Independence 
Declaration to the 
Directors of Bendigo and
Adelaide Bank Limited 

As lead auditor for the audit of the financial 

report of Bendigo and Adelaide Bank Limited 

for the financial year ended 30 June 2020, I 
declare to the best of my knowledge and belief, 

there have been:

a)  no contraventions of the auditor 

independence requirements of the 
Corporations Act 2001 in relation to the  
audit; and

b)  no contraventions of any applicable code of  

professional conduct in relation to the audit

This declaration is in respect of Bendigo and 

Adelaide Bank Limited and the entities it 

controlled during the financial year.

Ernst & Young

Graeme McKenzie 

Partner 

3 September 2020

Declaration by Chief Executive Officer and 
Chief Financial Officer

The Managing Director and Chief Financial Officer have 
provided the required declarations to the Board in accordance 
with section 295A of the Corporations Act 2001 and 
recommendation 4.2 of the ASX Corporate Governance 
Principles and Recommendations in relation to the financial 
records and financial statements for the year ended 30 June 
2020.

The Managing Director and Chief Financial Officer also 
provided declarations to the Board, consistent with the 
declarations under section 295A of the Corporations Act 2001 
and recommendation 4.2 of the ASX Corporate Governance 
Principles and Recommendations, in relation to the financial 
statements for the half year ended 31 December 2019.

To support the declaration, formal risk management and 
financial statement due diligence and verification processes, 
including attestations from senior management, were 
undertaken. This assurance is provided every six months in 
conjunction with the Bank’s half year and full year financial 
reporting obligations. The statements are made on the 
basis that they provide a reasonable but not absolute level 
of assurance and do not imply a guarantee against adverse 
circumstances that may arise in future periods.

Non-audit Services 

The Board Audit Committee has assessed the independence of 
the Group’s external auditor, Ernst & Young, for the year ended 
30 June 2020. The assessment was conducted in accordance 
with the Group’s External Audit Independence Policy and the 
requirements of the Corporations Act 2001. The assessment 
included a review of non-audit services provided by the auditor 
and an assessment of the independence declaration issued by 
the external auditor for the year ended 30 June 2020.

Non-audit services are those services paid or payable to 
Ernst & Young which do not relate to Group statutory audit 
engagements. In its capacity as the Group’s external auditor, 
Ernst & Young is periodically engaged to provide assurance 
services to the Group in accordance with Australian Auditing 
Standards. All assignments are subject to engagement letters in 
accordance with Australian Auditing Standards. 

The Board Audit Committee has reviewed the nature and scope 
of the above non-audit services provided by Ernst & Young. This 
assessment was made on the basis that the non-audit services 
performed did not represent the performance of management 
functions or the making of management decisions, nor were 
the dollar amounts of the non-audit fees considered sufficient 
to impair the external auditor's independence. The Board Audit 
Committee has confirmed that the provision of those services is 
consistent with the Group’s External Audit Independence Policy 
and compatible with the general standard of independence 
for auditors imposed by the Corporations Act 2001. This 
confirmation was provided to, and accepted by, the full Board. 

Details of the fees paid or payable to Ernst & Young for audit, 
review, assurance and non-audit services provided during the 
year are contained in Note 37 Auditors’ remuneration of the 
Financial Report.

10      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

 
 
 
 
 
Operating and 
Financial Review 

Our Business 

Bendigo and Adelaide Bank is Australia’s fifth largest retail bank. 
We provide a full suite of consumer banking, business banking 
and associated financial services to more than 1.88 million 
customers across Australia. We do this through an extensive 
branch and mobile banking network, through our banking apps 
and other electronic banking capability.

This year, COVID-19 has had significant impacts on all of us. 
The Bank is fully committed to supporting customers and 
communities through this unique time, with measures designed 
to provide relief from COVID-19, as restrictions change and 
the economy recovers. We have contacted our business and 

agribusiness customers individually to understand the impact 
on their operations and to inform them of the support available 
and more than 20,000 of the Bank’s personal and business 
accounts have accepted dedicated support to help them 
combat the economic impacts of COVID-19. In response, the 
Bank has introduced a range of assistance measures to ensure 
short and long term support for affected business, consumer 
and agribusiness customers, including deferral of payments and 
interest rate reductions.

We have redeployed about 200 employees from our branch 
network to meet customer demand in our Mortgage Help and 
Call Connection teams, as well as adding resources to our 
Financial Assist Support Team to support vulnerable customers.

Our Brands 

Our brands represent the diversity of our business. Together, they 
share a common purpose - to help our customers, partners and 
communities succeed.

Our Service

Our service extends to every corner of Australia and includes 
retail banking, third party lending, business and agribusiness 
banking, margin lending, wealth, investments, fund management, 
superannuation and insurance.

Our Reach

Our reach comprises joint ventures, philanthropy, and specialist 
services such as banking for not-for-profit organisations, wealth 
release products for senior Australians, and a network of mutual 
financial institutions to release capital and service members.

Our Impact

Our impact is substantial and our reputation enviable. As 
Australia’s fifth biggest retail bank and a top 100 ASX listed 
company, we continue to set the example of how banking should 
be: progressive, sustainable, shared and trusted.

707 

Points of presence

5,900+ 

Employees 
(Excluding Community 
Bank employees)

750,000+ 

eBanking customers

$250 million 
Community Contributions 
(via the Community Bank 
network since 1998)

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      1 1

Our Strategy

Our vision is to be Australia’s bank of choice. This is a bold ambition. We believe we’re the right 
choice for Australians because of our deep commitment to doing good. It’s part of our DNA and 
it’s what sets us apart.

With more than 162 years’ experience in providing financial services, Bendigo and Adelaide Bank has remained true to 
its fundamental purpose of helping customers and communities succeed by securing prosperous futures. We believe our 
business will only be successful when we can share in the success created by our stakeholders.

While the fundamental purpose of our business may not have changed, the current operating environment has 
continued to be disrupted by the COVID-19 pandemic, especially in relation to economic and health impacts, how 
consumers behave, what they expect, new technologies, and regulatory requirements.

We continue to be ambitious in growing our market share delivering value for all stakeholders by reducing complexity, 
investing in capability and telling our story. The essence of what we do will not change, but the means by which we do it 
will continue to evolve as we strive to be Australia’s bank of choice.

Vision

Value 
Proposition

Australia’s bank of choice

Trusted and Authentic

Relevant Solutions

Easy to do business with

Purpose

To feed into the prosperity of our customers and communities

Imperatives

Reduce complexity
Reduce complexity in our business 
to make it easier for customers to do 
business with us and staff to enable 
this; whilst taking unnecessary cost 
out of the business.

Invest in capability
Invest in the areas and capabilities 
that will future proof our business 
and make a difference to our 
customers’ experience.

Tell our story
Tell our story so more Australians 
know who we are, what we stand 
for and why being a customer of our 
bank matters.

Outcomes

Be market leader in customer advocacy and customer and employee experience 

Grow customer reach and market share

Drive our financial performance

Our business divisions 

Our business is centred on three customer divisions:

1.  Consumer 

The Business division also includes Delphi Bank, Community 
Sector Banking and our Portfolio Funding business. 

The Consumer division is focused on engaging with and 
servicing consumer customers, and includes our branch 
network (including Community Banks and Alliance Partners), 
mobile relationship managers, third party banking channels, 
wealth services, Homesafe, call centres and customer support 
functions including processing centres. 

2.  Business 

The Business division is focused on servicing our Bendigo 
Bank business customers, particularly small and medium 
businesses who are seeking a relationship banking experience. 

3.  Agribusiness 

The Agribusiness division includes services provided to 
agribusiness customers through our Rural Bank brand, with a 
focus on providing exceptional financial services, knowledge 
and leadership for Australian farmers to grow. 

12      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

Tic:Toc uses artificial intelligence technology to deliver 
significant efficiencies in home loan assessment compared to 
traditional processes. Since launch, $4 billion of applications 
have been processed through Tic:Toc (bendigobank.com.au/
homeloans).

4.  We launched a Group-wide culture review to better define 
our current culture and understand how to better align it to 
our growth ambitions. Since closing the review in 2019, we 
learned we have key cultural traits, priority initiatives to drive 
change, and critical few behaviours to further embed into 
everything we do. We launched our findings to employees in 
March 2020, supported by an ongoing learning and internal 
communications campaign that includes learning resources, 
videos and online collateral and stories.

Customers increasingly want personalised solutions, which are 
accessible anytime and anywhere. This has become increasingly 
more important as we navigate our business through COVID-19, 
ensuring we find ways to support customers and their immediate 
needs. We are reshaping our business to deliver what our 
customers demand including:

1. 

Investing in additional mobile relationship managers across all 
three of our business segments.

2.  Implementing digital signature capability during COVID-19 to 
automate document signatures and improve time to lend to 
customers and staff.

3.  Developing capability and processes to identify customers via 

video.

4.  Increasing automation of our lending processes.

We also continue to focus on investment in our risk and 
compliance activities and capabilities, which help support our 
business.

Tell our Story 

We will continue to tell our story so more Australians know 
who we are, what we stand for and why being a customer 
of our bank matters. During the 2020 financial year, we were 
recognised as:

1.  9th most trusted brand in Australia, according to the Roy 

Morgan All Brand Net Trust Score Survey1.

2.  Australian Banking Brand and Trust Review: 1st in Trust, 

according to Australian 2019 RepTrak® results2.

Reduce Complexity 

We are reducing complexity in our business to make it easier 
for customers to do business with us, while also reducing our 
cost base. We continue to review the business for opportunities 
to simplify our operating model, reduce risk and deliver cost 
savings. Among other things, during the last twelve months we 
have:

1.  Assumed 100 percent ownership of Community Sector 

Banking which is now being integrated into our operating 
model.

2.  Launched the new Bendigo Complete Home Loan product – 

with optional 100 percent offset on all fixed and variable loans 
– consolidating 95 products into one and improving customer 
simplicity and flexibility. 

3.  Progressed optimisation of our branch network and had a net 

reduction of 17 branches during the year.

4.  Identified more than 400 applications for rationalisation to 
remove duplication, reduce risk and increase stability and 
support, and reduced technology applications by 12 percent.

5.  Restructured our Marketing and Technology divisions. 

During the financial year, the Group incurred $10.8 million 
redundancy costs as we transition our workforce, ensuring that 
we have the right skills and capabilities to deliver on our strategy.

Invest in capability 

We’re investing in capabilities that will future proof our business 
and make a difference to the experience that our customers 
have with us. We are adopting new technologies to become 
more efficient and to suit our customers’ evolving needs. During 
the financial year we invested in innovative technologies and 
leveraged key strategic partnerships to offer our customers, and 
potential customers, more choice and a better digital experience:

1.  As we further grow in core markets, we continue to apply 
spending flexibility to our accelerated investment program 
to align with revenue growth. Our future investments will 
focus on removing cost and complexity and creating a 
seamless banking experience for tomorrow’s customers. The 
investments will focus on initiatives such as core banking 
simplification, Open Banking, cloud, application simplification, 
customer journey digitisation and the appointment of Boston 
Consulting Group as we continue to reshape our workforce to 
align with customer and growth needs.

2.  Up – Australia’s first mobile-only digital bank – is designed, 

developed, and delivered through our collaboration with the 
fintech, Ferocia. Since launching in October 2018, Up is now 
the highest rated banking app in Australia with more than 
250,000 customers (50% aged 16-25) and customers continue 
to grow via the in-app customer referral program.

3.  Our partnership with Australian fintech Tic:Toc – the world’s 
first fully digital home loan platform – gives our customers 
access to our own instant home loan, Bendigo Express. 

1 Roy Morgan Risk Monitor (May 2020) 
2 Glow Australian Banking Brand and Trust Index (Q3 2020)

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      1 3

Our Business 
performance

This year we announced an after-tax statutory profit of 
$192.8 million for the 12 months ending 30 June 2020.

Cash earnings was $301.7 million, a 27.4% 
decrease from the prior financial year, and cash 
earnings per share was down 29.8% to 59.7 cents.

Our full year earnings have been impacted by 
COVID-19, continuing record low interest rates 
and investment costs to support the execution of 
our strategy. Despite all of this, and the prevailing 
uncertainty around Australia’s economic outlook, 
we delivered total income of $1,614.2 million, up 
0.9% from last year, whilst sustaining market 
leading trust ratings, above system lending 
growth and continued strengthening of our 
balance sheet.

We continued our strong customer growth, with 
our total number of customers increasing 9.9% to 
a record of 1.88 million customers. 

We saw strong growth of $3.8 billion in residential 
lending, underpinned by our strategy and driven 

by our investment in lending distribution and 
processing capacity. Growth of $3.9 billion in 
call deposits was also strong, facilitating active 
management of more expensive term deposit 
funding.

Whilst economic uncertainty remains and the full 
impact of COVID-19 is still evolving, the Board 
has acted prudently to defer a final dividend 
decision. 

We continue to build new capability and 
sustainably accelerate our investment in digital 
and customer experience, delivering above 
system lending and consistent customer 
growth. These results underline the validity 
of our strategy and transformation agenda 
and illustrate the agility of our employees and 
business to adapt quickly to this year’s disruptive 
events for our customers and their communities.

CASH EARNINGS ($M)

NET PROFIT AFTER TAX ($M)

COST TO INCOME (%) 1 

FY20

FY19

FY18

FY17

FY16

3 0 1 . 7

4 1 5 . 7

4 4 5 . 1

4 1 8 . 3

4 0 1 . 4 

FY20

FY19

F Y 1 8

FY17

FY16

1 9 2 . 8

3 76 . 8

4 3 4 . 5

4 2 9. 6

4 1 5 . 6

FY20

FY19

FY18

FY17

FY16

6 2 . 7

5 9. 2

5 5 . 6

5 6 . 1

5 8 . 1

CASH EARNINGS PER SHARE (C)

DIVIDEND PER SHARE (C)

RETURN ON TANGIBLE EQUITY (%) 1

FY20

FY19

FY18

FY17

FY16

3 1 . 0 2

5 9. 7

8 5 . 0

9 2 . 1

8 8 . 5

8 7. 3

FY20

FY19

FY18

FY17

FY16

70

70

6 8

6 8

FY20

FY19

FY18

FY17

FY16

7. 4 2

1 0 . 73

1 1 . 5 2

1 1 . 61

1 1 . 8 3 

1 Calculated using cash earnings 
2 The Board has deferred a final dividend decision, with the 31.0 cents reflecting the interim dividend paid.

14      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

Earnings after tax

STATUTORY EARNINGS (AFTER TAX)

CASH EARNINGS (AFTER TAX)

$192.8m  
FY19 $376.8m 

$301.7m  
FY19 $415.7m 

Statutory profit after income tax decreased 48.8% to $192.8 
million (FY19: $376.8 million) and cash earnings after tax 
decreased 27.4% to $301.7 million (FY19: $415.7 million).

Both statutory profit after tax and cash earnings after tax were 
impacted by:

• 

• 

Increased credit expenses in the second half of the financial 
year due to the recognition of an overlay of $127.7 million 
($89.4 million after tax) for the potential future impacts from 
COVID-19.

Increased staff costs to support strategic and organisational 
change initiatives and to enhance risk and compliance 
capabilities.

•  Accelerated investment in technology totalling $52.4 million 
($36.7 million after tax), with this investment focused on 
customer experience, digital, simplification, and compliance 
and regulatory change.

Statutory net profit was also impacted by the recognition of 
software impairments and software accelerated amortisation 
charges. Impairment charges of $121.9 million ($85.5 million after 
tax) were recorded following a review of our software intangible 
assets. Regulatory and compliance-related software assets 
with no measurable, tangible benefits were impaired, and going 
forward, will be expensed as incurred. A review of our software 
capitalisation policy was completed, and the capitalisation 
threshold was raised. This resulted in accelerated amortisation 
charges of $19.0 million ($13.2 million after tax).

Cash earnings is the measure of our financial performance 
preferred by management. It is calculated by excluding specific 
items of revenue and expenditure that are not representative of 
the ongoing financial performance, such as items that are non-
recurring. Refer below for a reconciliation of statutory net profit to 
cash earnings.

Income

INCOME (CASH BASIS)

NET INTEREST MARGIN

$1,614.2m  
FY19 $1,599.5m 

2.33%  
FY19 2.36% 

Net interest income (cash basis) increased by 2.9% to $1,346.4 
million (FY19: $1,308.0 million). Net interest margin (before revenue 
share arrangements) decreased from the prior year to 2.33% 
(FY19: 2.36%), however, this contraction in net interest margin was 
offset by an increase in lending activity.

the year following the sale of the Bendigo Financial Planning 
business in June 2019 (FY19: $11.1 million). During the second 
half of the financial year, fee income, commissions, and foreign 
exchange income decreased by approximately $8.8 million (pre-
tax) due to COVID-19.

Other operating income (cash basis) decreased by 8.1% to 
$267.8 million (FY19: $291.5 million). The decline in fee income was 
driven by the competitive environment and changes in customer 
behaviour, partially offset by increased fees associated with the 
asset growth. There was a decline in commission income during 

Net interest margin represents the return on average interest 
earning assets less the costs of funding these assets. Net interest 
margin (before revenue share arrangement) is calculated excluding 
any revenue share arrangements with partners.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      1 5

Operating expenses

OPERATING EXPENSES (CASH BASIS)

COST TO INCOME RATIO

$1,021.5m  
FY19 $954.5m 

62.7%  
FY19 59.2% 

Operating expenses (cash basis) increased by 7.0% to $1,021.5 
million (FY19: $954.5 million) mainly due to an increase in staff costs 
and consultancy fees. Staff costs have increased to support 
Consumer residential lending growth and Agribusiness initiatives, 
greater investment in risk and compliance capabilities, and 
organisational change initiatives. The increase in consultancy fees 
was driven by accelerated investment in technology totalling $52.4 
million, one third of which related to regulatory projects.

Operating expenses included $9.5 million of COVID-19 related 
expenses, $1.9 million of direct costs and $7.6 million of additional 
staff costs. 

Credit expense and provisions

Remediation costs of $7.4 million (FY19: $16.7 million) were 
recorded during the year. These remediation costs relate to 
products not operating in accordance with terms and conditions 
or not in compliance with the Code of Banking Practice 2013. To 
30 June 2020, the Group had made $6.7 million of remediation 
payments to customers, mainly to Bendigo Financial Planning 
customers for the “no fee for service” remediation.

The cost to income ratio increased to 62.7% (FY19: 59.2%).

CREDIT EXPENSES

TOTAL PROVISIONS

IMPAIRED LOANS

$168.5m  
FY19 $50.3m 

$428.2m  
FY19 $362.8m 

$240.5m  
FY19 $310.9m 

There was a large increase in credit expenses during the year, 
with total credit expenses recognised being $168.5 million (FY19: 
$50.3 million). This increase was largely attributable to the 
recognition of an overlay of $127.7 million in the second half of the 
financial year for the potential future impacts of COVID-19. The 
overlay recognised consists of three components, being:

•  A significant change to the base case economic outlook 
given COVID-19 impacts. This includes lower GDP, higher 
unemployment, and a reduction in residential and commercial 
property prices.

•  A shift in the weightings of the scenarios used in the 

calculation of the provision towards an increase in the 
downside economic scenarios.

•  An overlay specific to business and consumer portfolios 

reflecting further potential COVID-19 impacts.

The total of provisions and general reserve for credit losses 
increased during the year by 18.0% to $428.2 million (FY19: $362.8 
million). The provision coverage ratio significantly increased to 
178.0% (FY19: 116.7%), driven by the increase in the COVID-19 
collective provision overlay and a reduction in impaired assets.

The impaired loan balance decreased 22.6% to $240.5 million 
(FY19: $310.9 million) following the resolution of a number of larger 
longstanding loans in the second half of the financial year. 

Provision coverage is calculated as total provisions and reserves 
for credit losses divided by total impaired assets.

Dividends

DIVIDENDS

31.0c 1  
FY19 70.0c

Whilst economic uncertainty remains and the full impact of COVID-19 is still evolving, 
the Board has acted prudently in considering the interests of shareholders and APRA’s 
industry guidance on capital management, to defer a final dividend decision. Ongoing 
stress testing continues to support the Bank’s strong balance sheet and capital 
position.

1 The decision on the payment of a final dividend for FY20 has been deferred by the Board.

16      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

Divisional performance 
Consumer

CASH EARNINGS (AFTER TAX)

$404.8m  
FY19 $384.7m 

The Consumer division focuses on engaging with 
and servicing our consumer customers and includes 
the branch network (including Community Banks and 
Alliance Banks), mobile relationship managers, third 
party banking channels, wealth services, Homesafe, 
and customer support functions.

Business

CASH EARNINGS (AFTER TAX)

$136.3m  
FY19 $150.1m 

The Business division is focused on servicing 
business customers, particularly small and medium 
businesses who are seeking a relationship banking 
experience, and includes Portfolio Funding, Delphi 
Bank and Community Sector Banking.

Agribusiness

CASH EARNINGS (AFTER TAX)

$70.6m  
FY19 $60.4m 

The Agribusiness division includes all banking 
services provided to agribusiness, rural and regional 
Australian communities through our Rural Bank 
brand, with a focus on the family corporate segment 
of Australian farm businesses.

Corporate

CASH EARNINGS (AFTER TAX)

($310.0m)  
FY19 ($179.5m) 

Cash earnings increased to $404.8 million (FY19: $384.7 million), with the key 
drivers of this result including:
• 

Improvement in net interest income following strong growth of $3.1 billion 
in the residential mortgage portfolio after an investment in lending 
distribution and processing capacity.
•  $3.9 billion of growth in call deposits.
•  A decline in other income with changing customer behaviour, competitive 
dynamics, the impact of COVID-19, and the sale of Bendigo Financial 
Planning in June 2019.

•  A decline in operating expenses through active cost management and the 

sale of Bendigo Financial Planning.

•  Lower credit expenses due to lower credit risk, with the COVID-19 overlay 

being held within the Corporate segment.

Cash earnings decreased to $136.3 million (FY19: $150.1 million), with the key 
drivers for this performance being:
•  Lower net interest income was a result of a contraction in the lending 

portfolio in the first half of the financial year, a modest reduction in asset 
margins and a lower contribution from business deposit channels. The 
Business asset portfolio grew in the second half of the financial year, 
representing the first half of growth since FY17. 

•  Other income was impacted by COVID-19, which materially impacted 
activity levels. Most significantly, this resulted in lower foreign exchange 
activity through reduced international travel.

•  Operating expenses increased due to higher staff costs with investment 
in risk and support roles and the consolidation of the Community Sector 
Banking business.

•  Credit expenses increased mainly due to the finalisation of longstanding 

impaired assets.

Cash earnings increased to $70.6 million (FY19: $60.4 million), due to the following:
•  Growth in the loan book despite a challenging year for Australian agriculture 
from the ongoing multi-year drought and the Black Summer bushfires. This 
loan book growth combined with strong margin management contributed to 
the improvement in net interest income.

•  Other income increased mainly due to higher revenue from Government 

Services.

•  Lower operating expenses reflect the full year benefits of the new distribution 
agreement with Elders, and business simplification following the hand back of 
Rural Bank’s stand-alone ADI.

•  Offset by an increase in credit expenses due to the return to long-term 

average after one-off collective provision benefits in FY19, and moderate 
increases in specific provisions relating to customers impacted by the 
drought.

Cash earnings decreased to ($310.0m) (FY19: ($179.5m)) mainly due to:

• 

Increased credit expenses due to the recognition of the overlay for the 
potential future impacts from COVID-19 which totalled $127.7 million ($89.4 
million after tax).

• 

Increased staff costs to enhance risk and compliance capabilities.

•  Accelerated investment in technology totalling $52.4 million ($36.7 million 

Corporate includes the results of the Group’s support 
functions including treasury, technology, property 
services, strategy, finance, risk, compliance, legal, 
human resources, and investor relations.

after tax).

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Capital

COMMON EQUITY TIER 1 RATIO

TOTAL CAPITAL RATIO

RETURN ON TANGIBLE EQUITY 1

9.25%  
FY19 8.92% 

13.61%  
FY19 13.14% 

7.42%  
FY19 10.73% 

The Bank has a strong capital position with a Common Equity 
Tier 1 (CET1) ratio of 9.25% (FY19: 8.92%), which is above APRA’s 
‘unquestionably strong’ benchmark target for standardised 
banks. Our continued strong capital position reflects a well-
managed balance sheet and in-depth risk management. The 
Institutional Placement completed in February 2020 totalling 
$250.0 million and the Share Purchase Plan in March 2020 
totalling $44.8 million, supported our CET1 capital position. 

The Bank is regulated by APRA due to its status as an 
Authorised Deposit-taking Institution (“ADI”). APRA is the 
prudential regulator of the Australian financial services industry 
which includes ADIs. APRA’s Prudential Standards aim to 
ensure that ADIs remain adequately capitalised to support the 
risks associated with their activities and to generally protect 
Australian depositors. 
The Bank is on the standardised approach for calculating its 
regulatory capital requirements under Basel II and targets a CET1 

ratio in the range of 9.0% to 9.5%. This target will be reassessed 
following the finalisation of APRA’s review of the capital 
adequacy framework.

The Group’s return on tangible equity declined to 7.42% (FY19: 
10.73%) as a result of the reduction in cash earnings after tax.

APRA measures regulatory capital using three regulatory 
measures, being Common Equity Tier 1 Capital, Tier 1 Capital and 
Total Capital. 

Common Equity Tier 1 Capital comprises the highest quality 
components of capital that consists of paid-up share capital, 
retained profits and certain reserves, less the deduction of 
certain intangible assets, capitalised expenses and software, 
and investments and retained profits in insurance and funds 
management subsidiaries that are not consolidated for capital 
adequacy purposes and certain other adjustments.

Funding and Liquidity

LIQUIDITY COVERAGE RATIO

NET STABLE FUNDING RATIO

134.1%  
FY19 128.1% 

114.7%  
FY19 112.4% 

The Bank’s principal source of funding is its stable retail deposit 
base, with customer deposits representing 75.2% (FY19: 75.0%) 
of the Bank’s total deposits. The Bank’s retail deposits are 
traditional term and savings deposits and transaction accounts, 
sourced predominantly through the retail network. 

Wholesale funding activities support the core retail deposit 
funding strategy and provide additional diversification and 
benefits from longer term borrowings. Wholesale deposits were 
maintained at 19.6% (FY19: 19.6%) during the year. Securitisation 
funding comprises 5.2% (FY19: 5.4%).

Our funding position continues to be a strength for the 
organisation. It provides flexibility to fund asset growth through 
our retail customer base as well as being able to access demand 
from wholesale markets to senior unsecured or securitisation 
transactions.

Our Liquidity Coverage Ratio (LCR) for the financial year was 
134.1% (FY19: 128.1%). The LCR was maintained within internal 
targets throughout the year and always exceeded the minimum 
prudential requirement of 100%. 

The increase in LCR during the year is attributed to the growth 
in deposits as well as the Term Funding Facility introduced by 
the Reserve Bank of Australia as part of the COVID-19 stimulus 
package to promote lending to businesses.

The Net Stable Funding Ratio (NSFR) for the financial year was 
114.7% (FY19: 112.4%), exceeding the regulatory minimum of 100%.

Customer deposits represents the sum of interest bearing, non-
interest bearing and term deposits from retail and corporate 
customers.

The Liquidity Coverage Ratio represents the proportion of 
high-quality liquid assets held by the Bank to meet short-term 
obligations. The LCRs quoted above represent the average daily 
LCRs over the respective 12-month periods.

The Net Stable Funding Ratio measures the extent to which 
long-term assets are covered by stable sources of funding. The 
NSFRs quoted above represent the average daily NSFRs over the 
respective 12-month periods.

1 Calculated using cash earnings.

18      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

Lending

GROSS LOAN BALANCES BY PURPOSE

Residential 
$46.9b  
FY19 $43.1b 

Consumer 
$2.0b  
FY19 $2.2b 

Margin Loans 
$1.3b  
FY19 $1.6b 

Business 
$15.0b  
FY19 $15.3b 

Total gross loans increased 5.1% during the financial year to $65,321.7 
million (FY19: $62,140.8 million), which was above system lending 
growth. 

Growth in the Agribusiness loan book of 1.3%3 was achieved 
despite a challenging year for Australian agriculture from the 
ongoing multi-year drought and the Black Summer bushfires. 

Residential lending grew 8.9% or $3.8 billion during the financial year, 
underpinned by our strategy and driven by our investment in lending 
distribution and processing capacity. We saw increased refinancing 
activity as customers moved to our Bank and we continued to 
transform our service proposition and ability to meet demand. 

Business lending was down 6.7%3 from the prior year, but growth 
was evidenced in the second half of the financial year, which 
included growth from the Commercial Property Lending portfolio 
following its rebalancing to within targeted risk appetite settings.

Reconciliation statutory net profit to cash earnings

Statutory Profit after tax
Fair value adjustments
Homesafe unrealised adjustments
Revaluation of economic hedges
Loss on sale of business
Impairment charge
Software impairment
Software accelerated amortisation
Operating expenses 1
Amortisation of acquired intangibles
Cash earnings after tax (sub-total) 2
Homesafe net realised income after tax
Cash earnings after tax

FY20 
($m)

192.8
0.1
(16.4)
2.2
-
2.8
85.5
19.0
2.5
2.2
290.7
11.0
301.7

FY19 
($m)

376.8
0.3
29.5
(7.4)
1.6
-
0.5
-
1.9
2.6
405.8
9.9
415.7

1 Operating expenses include integration, legal and compensation costs, and restructuring costs.

2 Cash earnings after tax (sub-total) is equal to cash earnings before Homesafe realised income.

Fair value adjustments are recorded in relation to the loans 
acquired through the acquisition of the business activities of 
Rural Finance. Upon acquisition the fair value adjustments were 
calculated and are now being amortised over the life of the 
underlying transactions.

Homesafe unrealised adjustments represent unrealised funding 
costs (calculated as the interest expense incurred to fund existing 
contracts during the year) and valuation movements of the 
investment properties held.

Revaluation of economic hedges reflects movements from 
changes in the fair value of economic hedges. These movements 
represent timing differences that will reverse through earnings in 
the future.

Bendigo Telco Ltd was recorded and an impairment of our joint 
venture investment in Community Sector Enterprise Pty Ltd was 
also recorded upon acquisition of the remaining 50% of the entity.

Software impairment represents impairments recorded in relation 
to our software assets. During the year a review of our software 
intangible assets and projects was completed and impairments 
were recorded where the benefits associated with the assets 
were substantially lower than originally anticipated and for 
regulatory and compliance assets and projects where there were 
no tangible benefits.

Software accelerated amortisation represents charges recorded 
in relation to the Group’s software intangible assets following an 
increase to the Group’s capitalisation threshold from 1 July 2019.

Loss on sale of business represents the loss realised due to the 
sale of the Bendigo Financial Planning business, calculated as sale 
proceeds less costs of disposal.

Impairment charge reflects impairments recorded of our equity 
investments. During the year an impairment of our investment in 

Homesafe net realised income after tax represents funds received 
on completion, being the difference between the cash received 
on completion less the initial funds advanced, and realised funding 
costs representing accumulated interest expense on completed 
contracts since initiation.

3 APRA Monthly Banking Statistics June 2020. Growth rate based on a 

12-month period (30/06/19 – 30/06/20).

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0      1 9

Risk Management Framework, Material Risks, Business Risks and Uncertainties

Risk Management Framework
The Board is responsible for the risk management strategy 
which includes establishing and overseeing the risk management 
framework and risk appetite within which the business is 
expected to operate. 

The Group has in place a Group Risk Management Framework, 
approved by the Board, which forms part of the detailed 
description of the Risk Management Strategy for the Group. 

The Group Risk Management Framework (Summary) in 
combination with the following individual Risk Management 
Frameworks, details the Group’s management approach for each 
of its material risks: 
•  Group Credit Risk Management Framework; 
•  Group Operational Risk Management Framework; 
•  Group Interest Rate Risk Management Framework; 
•  Group Traded Market Risk Management Framework; 
•  Group Liquidity Risk Management Framework; and 
•  Strategic and Other Risks - incorporated in the Group Risk 

Management Framework (Summary). 

Further information on our risk management framework, 
governance and appetite is presented in the 2020 Corporate 
Governance Statement.

Material Risks
Our business is exposed to a broad range of financial and non-
financial risks. 

The COVID-19 pandemic has resulted in a changing operating 
environment and risk landscape with the community facing 
unprecedented challenges which has required both a health 
and economic response. Government and banks have worked 
together to support Australians. The economy has severely 
contracted, and the economic uncertainty and disruption has 
required decisive and collaborative action by the Group. The 
Group has seen increases in risk across the organisation, including 
Credit Risk, Operational Risk, and Financial Crime. In managing 
these risks, our commitment to supporting our customers, 
communities and employees remain at our core. 

The Group has responded by implementing a number of measures 
to aid the monitoring and management of these increased risks. 
Board and Management have had ongoing oversight and are 
actively managing the situation. The Group introduced additional 
governance processes established based on the escalating stress. 
The ongoing uncertainty created by the COVID-19 pandemic 
will continue to pose a risk to the Group in the future. The Group 
continues to actively monitor the operating environment, risk 
landscape and challenges presented by the evolving conditions. 
This includes reviewing the effectiveness and adequacy of the 
measures to monitor and manage the increased risks to ensure 
they are adapted to the changing conditions. Ongoing stress 
testing and reassessment of the economic outlook will continue 
and assist in the ongoing management of our balance sheet 
strength, capital position and provisioning levels.

Financial
The Group has identified the following material financial risks:
-  Credit Risk;
-  Market Risk (Traded & Non-Traded); and
-  Liquidity Risk

These material risks each have an individual risk management 
framework, and are supported by an established network of 

systems, policies, standards and procedures which are overseen by 
the Board and Board Committees, with support from Management 
committees and our independent risk management functions. 
These risks are considered within the Group’s Risk Appetite 
Statement, with both Primary and Secondary Appetite Settings. 

The definition and management of these risks are outlined in 
further detail in Note 20 to the 2020 Annual Financial Report.

Non-Financial
The Group has identified the following material non-financial risks:

Strategic Risk
There is a risk that adverse business decisions, ineffective or 
inappropriate business plans or a failure to respond to changes 
in the operating environment will impact our ability to deliver our 
strategy and business objectives. 

The Group has an integrated strategic planning process to 
ensure alignment between the Group’s Strategy and risk 
management process. The Group sets strategic imperatives and 
outcomes which are documented in a three-year rolling strategic 
plan, that is approved by the Board. Performance against 
strategy is reviewed on an ongoing basis. 

The Group also regularly examines new initiatives and market 
opportunities, including acquisitions and disposals, with a 
view to growing shareholder value. The Group actively scans 
the environment to identify emerging risks and assesses the 
adequacy of the Group’s risk framework to monitor and manage.

The Group seeks to maintain an engaged workforce with 
appropriate culture, conduct and capability to execute the 
strategy. Failure to recruit and retain key executives, employees 
and Directors may have an adverse effect on our business. 

Operational Risk
Operational risk is defined as the risk of impact on objectives 
or the risk of loss resulting from inadequate or failed internal 
processes, people and systems or from external events. 

Operational Risk is managed via a comprehensive risk 
management framework, and is supported by an established 
network of systems, policies, standards and procedures which 
are overseen by the Board and Board Committees, with 
support from Management Committees and our independent 
risk management functions. Operational Risk is considered 
within the Group’s Risk Appetite Statement, with both Primary 
and Secondary Appetite Settings. Operational risk may lead 
to a range of potential impacts including: financial, regulatory, 
reputational, customer, business disruption and people. 

Reputational damage may arise as a result of an external event, 
our own actions or the actions of a partner, and adversely affect 
perceptions about us held by the public. Reputational damage 
and the velocity of this impact is elevated through the rising use 
of social media.

An operational risk event may also result in an adverse outcome 
for customers that the Group would need to remediate. Where 
this occurs, activities are instigated to ensure affected parties 
are remediated in a timely and fair manner. These events could 
require the Group to incur significant remediation costs (which 
may include compensation payments to customers, legal fees 
and costs associated with correcting the underlying issue).

The Group has identified the following key risks encapsulated 
within the scope and definition of Operational Risk: 

20      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

Conduct Risk
Conduct Risk is the risk of delivering unfair customer outcomes 
or market integrity resulting from deliberately or unintentionally 
acting unfairly, inappropriately or unethically. Poor conduct 
is a cause of Operational Risk. The business is exposed to 
both intentional and unintentional misconduct risks. Intentional 
misconduct risk examples include internal fraud and rogue sales 
staff. Unintentional misconduct risk example include risks that 
can arise from the design, sale and distribution of products 
and services including unsatisfactory, erroneous or unsuitable 
advice, disclosure flaws and errors in related documentation. It 
can also include mis-selling of products to customers that are 
not aligned to the customer’s risk appetite, needs or objectives. 
Conduct risk may also arise where there has been a failure to 
adequately provide a product or services that we had agreed 
to provide a customer. The Group seeks to minimise conduct risk 
through maintaining a dedicated Conduct Risk Management 
Framework incorporating a set of Good Conduct Principles and 
by promoting an appropriate organisational culture.

Compliance Risk 
The Group’s operations are highly regulated. A failure to comply 
with the laws, regulations, licence conditions, codes, principles 
and industry standards applicable to our operations could result 
in financial losses and/or a range of actions against the Group 
including fines, penalties, sanctions being imposed by regulatory 
authorities, the exercise of discretionary powers by regulatory 
authorities or other compensatory action by affected persons.

Technology & Data Risk
The risk of security and data breaches, cyber-attacks and 
unauthorised access to our systems and data continues to 
increase. This reflects the growing sophistication of technology 
and how it is embedded and used by the Group, coupled with 
the complexity, sophistication and evolving nature of technology 
related threats, vulnerability and risks. Furthermore, data risks are 
also increasing, particularly with how data is acquired, validated, 
stored, protected and processed. 

Technology Risk is defined by the Group as the governance, 
people, process or technology risks which result in loss 
or negative impact to the confidentiality, availability and/
or integrity of the Group’s IT environment or parts of the IT 
environment, including infrastructure, systems, applications and 
data. Most of our daily operations are highly dependent on 
information technology and there is a risk that these systems 
or technologies might fail or not be available. The exposure to 
systems risks includes information security threats and risks, the 
complete or partial failure of information technology or data 
centre infrastructure and using internal or third-party information 
technology systems that do not adequately support the 
requirements of the business. 

Data is an essential asset which supports the achievement of 
the Group’s business objectives. The range of data assets the 
Group must manage is extensive and includes commercially 
sensitive information about the business conducted by the 
Group, and also includes personal and sensitive information 
collected by the Group and maintained on behalf of its 
customers, partners and employees. Data Risks could adversely 
affect the Group and result in failure to meet these objectives, 
including regulatory and legal requirements. Data Risks 
encompass the risk of loss, theft and disclosure of data resulting 
from inadequate or failed internal processes, people and systems 
or from external events impacting on data. 

The Group actively scans the internal and external environment 
to identify and monitor for current, evolving and emerging 
technology, security and data related threats and vulnerabilities, 
as well as other digital devices used to transmit and 
communicate data and conduct financial transactions.

Vendor failure or non-performance risk
The Group sources a number of key services from external suppliers 
and service providers. The failure of a key service provider, or 
the inability of a key service provider to meet their contractual 
obligations, including key service standards, could disrupt our 
operations and ability to comply with regulatory requirements. 

The business must identify their significant sourcing arrangements 
and dependencies and conduct an annual risk assessment in 
accordance with the Group’s Sourcing policy. In addition, as per 
significant sourcing arrangements, a materiality assessment is 
mandatory for all outsourcing arrangements (and Offshoring) as 
per the Outsourcing Policy. Outsourcing of business activities to 
Third Parties requires the responsible Executive to put in place a 
regular system for monitoring performance, risk and compliance 
commensurate with the materiality, complexity and risk 
associated with each specific arrangement. 

Legal Risk
Legal risk includes, but is not limited to, exposure to fines, penalties 
or punitive damages resulting from supervisory actions, as well 
as ordinary damages in civil litigation, related legal costs and 
private settlements. From time to time, the Group may be subject 
to material litigation, regulatory actions, legal or arbitration 
proceedings and other contingent liabilities which, if they 
crystallise, may adversely affect the Group’s results. There is a risk 
that these contingent liabilities may be larger than anticipated or 
that additional litigation or other contingent liabilities may arise.

Financial Crime Risk
The Group is exposed to the risk of financial crime, including 
both internal and external fraud. Financial crime is an inherent 
risk within financial services, given the ability for employees and 
external parties to obtain advantage for themselves or others. 
An inherent risk also exists due to systems and internal controls 
failing to prevent or detect all instances of fraud. Financial 
crime also represents a sub-component of compliance risk 
and covers risks including AML/CTF, Anti bribery and corruption 
and sanctions. We have established robust techniques and 
capabilities to detect and prevent fraud and comply with 
legislation. All actual or alleged fraud is investigated under the 
authority of our financial crimes unit.

Other Non-Financial Risks include:
Contagion Risk 
The possibility that problems arising in other Group members 
may compromise the financial and operational position of the 
ADI. This may include related entities, incorporating subsidiaries, 
partnerships, Community Bank and our Alliance Bank network. 
The Board oversees the business activities conducted by 
subsidiary entities and is cognisant of specific legal and regulatory 
requirements applicable to subsidiary business activities. The 
Board approved Related Entity Policy sets out the key risks that 
may arise from dealings between Bendigo and Adelaide Bank 
and its subsidiary entities and the associated policies and limits 
designed to manage those risks. 

Specifically, we have Community Bank branches operating in 
all States and Territories, along with our Alliance Bank network. 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       2 1

The branches are operated by companies that have entered 
into franchise and management agreements with the Bank to 
manage and operate a Community Bank or Alliance Bank branch. 
We carefully assess and monitor the progress of the franchisees 
but there can be no guarantee of the success of a Community 
Bank or Alliance Bank branch. Whilst this network continues to 
mature, there are still risks that may develop over time. 

Business risks and uncertainties 
The financial prospects of any company are sensitive to the 
underlying characteristics of its business and the nature and 
extent of the commercial risks to which the company is exposed. 
The material Financial and Non-Financial Risks the Group is 
exposed to have been outlined in the Material Risks above.

The Directors have adopted policies and procedures to control 
exposures to, and limit the extent of, these risks. In addition, 
the Group has an independent internal audit function that 
oversees all functions across the Group. Whilst there are inherent 
limitations in any risk management control system, including 
control breakdowns and system failures, the development and 
maintenance of effective control systems should provide a 
solid foundation for risk management. A summary of the more 
significant uncertainties and risks is presented below.

Dependence on prevailing macro-economic and 
financial market conditions
The business is highly dependent on the general state of the 
domestic economy and global financial markets. Our performance 
can be significantly impacted by economic and political events, 
both domestic and international, as well as by natural disasters 
and pandemics. This includes the level of economic activity and 
demand for financial services by our customers. In particular, lending 
is dependent on customer and investor confidence, the overall state 
of the economy including employment levels, the residential lending 
market and the prevailing interest rate environment. The Group’s 
Economic Outlook Committee is responsible for the approval of 
forecast macroeconomic scenarios.

Geopolitical risks 
The Group may be significantly affected by geopolitical risks 
which may impact our ability to deliver our strategy and 
business objectives. Geopolitical risks arise due to differing 
global political agendas which may result in international trade 
wars and a general loss of business confidence. The global 
economy may then experience a slowdown which reduces 
global demand for Australian exports. 

Climate change and other environmental factors
The Group and its customers and external suppliers are based in 
and operate across a diverse range of geographical locations. 
A significant environmental change such as climate change 
including increases in temperatures, sea levels and the frequency 
and severity of adverse climate events, or external event (such 
as a fire, storm, drought or flood) has the potential to disrupt 
business activities, impact on our operations, damage property, 
impact on our customers and affect the value of assets held in 
affected locations and our ability to recover amounts owing to 
us. Through our agribusiness division we also have an exposure 
to the domestic rural sector. The performance of this sector is 
impacted by national weather patterns and commodity price 
movements which in-turn may impact our overall earnings 
performance. These effects whether acute or chronic in nature, 
may directly impact us, and our customers, and may have an 
adverse impact on financial performance (including through an 
increase in credit exposures).

Market Competition 
The markets in which we operate are highly competitive 
and may become even more so. Factors that contribute to 
competition include mergers and acquisitions, changes in 
customer behaviour, entry of new participants, the development 
of new sales methods and regulatory change. Increasing 
competition could potentially lead to reduced business volumes 
and revenue, a compression in our net interest margins as well 
as additional costs to retain market share. The Group is also 
dependent on its ability to offer products and services that meet 
changing customer preferences.

A weakening in the Australian real estate market
Residential, commercial and rural lending, together with property 
finance, constitute important businesses to us. A significant 
slowdown in Australian property markets, including a decrease 
in Australian property valuations, could decrease the amount 
of new lending the Bank is able to write and/or increase the 
amount of credit losses from existing loans, as well as impact the 
valuation of the Homesafe portfolio.

Changes in monetary policy
The Reserve Bank of Australia (RBA) sets official interest rates so 
as to affect the demand for money and credit in Australia. The 
cash rate influences other interest rates in the economy which 
then affects the level of economic activity.

Movements in the cash rate impact our cost of funds for 
lending and investing and the return earned on these loans and 
investments which can impact our net interest margin.

Changes in monetary policy can also affect the behaviour of 
borrowers and depositors, such as potentially increasing the risk 
that borrowers may fail to repay their loans, or repay their loans 
in advance, and in the case of depositors, potentially increasing 
the risk that they may seek returns in other asset classes.

Regulatory Change
As a financial institution, we are subject to a range of laws, 
regulations, policies, standards and industry codes. In particular, 
our banking and wealth management activities are subject 
to extensive regulation including in relation to liquidity, capital, 
solvency, provisioning and licensing conditions.

Changes to laws, regulations, codes or standards could affect 
the Group in substantial and unpredictable ways including the 
need to significantly increase our investment in staff, systems and 
procedures to comply with the regulatory requirements.

Credit Ratings
External credit ratings have a significant impact on both our 
access to, and the cost of, capital and wholesale funding. Credit 
ratings may be withdrawn, made subject to qualifications, revised, 
or suspended by a credit rating agency at any time. Also, the 
methodologies by which they are determined may be revised. 
A downgrade or potential downgrade to our rating may reduce 
access to capital and wholesale debt markets, potentially leading 
to an increase in funding costs, as well as affecting the willingness 
of counterparties to transact with the Group. 

Capital base 
The capital base is critical to the management of our businesses 
and our ability to access funding. We are required to maintain a 
level of capital by APRA and other key stakeholders to support 
our business operations and risk appetite. There can be no 
certainty that additional capital required in the future will be 
available or able to be raised on acceptable terms. 

22      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

Remuneration Report

Contents

Section 1:  Organisational context 

Section 6:  Non-executive Director remuneration

Section 2:   Overview of remuneration outcomes

Section 7: 

Remuneration governance

Section 3:  Key Management Personnel

Section 8:  KMP statutory remuneration, 

equity and loan tables

Section 4:  Remuneration framework

Section 5: 

Linking remuneration to performance

This Remuneration Report is for the financial year ended 30 June 2020. The Report has been prepared 
in accordance with section 300A of the Corporations Act 2001 and the Corporations Regulations 2001 
and has been audited. The Remuneration Report sets out our remuneration framework, the remuneration 
arrangements applicable to the Key Management Personnel (KMP), and the link between performance and 
remuneration outcomes for the year.

Section 1: Organisational context 

It has been a challenging year for our customers, the 
communities in which they live, and for our people. Bushfires, 
floods, prolonged drought, and COVID-19 has caused significant 
impacts. COVID-19 has required the Bank to respond and 
mobilise our teams rapidly and in different ways. We kept the 
vast majority of our branches open, redeployed employee 
resources into critical call centre and mortgage help teams 
to assist with increased enquiries and asked our corporate 
employees to work safely from home. Our people have 
adapted and responded to our customers with empathy and 
professionalism. 

However, our full year results were impacted by COVID-19, 
record low interest rates and investment costs to required to 
support our strategy. This means that no cash incentives were 
paid to executives or staff for the FY2020 performance year. 
The long-term incentive grant made to the management KMP, 
including the Management Director, in FY2018 was tested, and 
the tranches with a relative Total Shareholder Return measure 
did not vest. However, the Bank has continued to build our 
customer advocacy advantage over our peers, which resulted in 
performance rights with a ‘Customer Hurdle’ vesting. 

As flagged in the FY2019 Remuneration Report, the Bank 
conducted a comprehensive review of our approach to 
executive remuneration during the year. The review considered 
the effectiveness of the current arrangements, how to best 
support our strategic and cultural ambitions, and the evolving 
regulatory requirements. 

The review has resulted in a significant change to the way 
in which we structure executive remuneration for the FY2021 
performance year. The changes are designed to support the 
acceleration of the delivery of our strategy and ensure long term 
alignment with shareholders outcomes. Further detail on the new 
framework can be found in section 4 and the Notice of Meeting. 
What has not changed is our belief that a clear purpose-driven 
culture and a responsible remuneration model are essential to 
achieving positive customer and community outcomes and long 
term shareholder returns.

In addition to the introduction of a new executive remuneration 
framework, the Board Chair has reduced her fees by 5% from 
the start of the FY2021. This change was made in light of the 
reduction of our share price, and the economic impact on our 
customers and shareholders.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      2 3

 
Section 2: Overview of remuneration outcomes 

Bendigo and Adelaide Bank announced full year cash earnings down 
27.4 percent year on year. Excluding the COVID-19 collective provision 
overlay and other direct impacts, earnings were down 2.8 percent. 
But despite all this, we delivered total income of $1.61 billion, up 0.9 
percent on last year, whilst sustaining market leading trust ratings, 
above system lending growth and continued strengthening of our 
balance sheet.

Remuneration 
component

Remuneration 
outcomes

Earnings for the year have been impacted by the prevailing 
uncertainty around Australia’s economic outlook, as we negotiate 
the first economic recession in nearly thirty years, continuing record 
low interest rates and investment costs to support the execution of 
our strategy. In this context, the below remuneration arrangements 
were approved during the year.

Fixed base 
remuneration

There were no changes to the fixed remuneration for the Managing Director or other executive KMP during 
the year. 

Grants of deferred shares were made to the other executives in accordance with their target remuneration 
mix.

Deferred base 
remuneration

The Managing Director did not receive a grant of deferred shares during the year. As approved by 
shareholders at the 2018 AGM, a grant of 200,000 deferred shares was made in 2018 and 50,000 of these 
deferred shares considered part of the Managing Director’s remuneration for the year ending 30 June 2020. 

The vesting criteria for the deferred base pay grants made in 2018 were satisfied and the Board approved the 
vesting of the shares without adjustment. 

Details of the vested shares are provided at Section 5 of this report.

Short-term 
incentive (STI)

The Bank did not achieve the threshold level of cash earnings required to establish a bonus pool. Therefore, 
no short-term incentives were paid to the Managing Director nor to any other executive.

The Managing Director received a grant of performance rights in accordance with the terms approved by 
shareholders at the 2019 AGM. The grant is subject to a four-year performance period.

Performance right grants were made to other executives in accordance with their remuneration mix. The 
grants are subject to a four-year performance period in total. 

Long-term 
incentive (LTI)

The long-term incentive grant made in FY2018 to executives, including the current Managing Director, was 
tested at the end of the 2020 year.

The relative TSR performance measure for performance rights granted fell below the median of the peer 
group. As a result, the sleeves of the grants that were linked to the relative TSR were forfeited.

The sleeve of grant that was linked to the Customer Hurdle vested in full. This was in recognition of the Bank’s 
NPS being 28.6 points above the industry average for performance period finishing 30 June 2020.

The results of performance right testing are provided at Section 5 of this report.

Non-executive 
director fees

There was no change in the annual fee payment for non-executive directors for the 2020 year, and the non-
executive directors continue to contribute $5,000 each to the Bank’s scholarship program. The aggregate 
non-executive director fees paid for the year was $1.975 million which represents 79.0 percent of the $2.5 million 
fee cap approved by shareholders. No additional fees were paid to the non-executive directors for their 
committee memberships.

The annual base fee has not been increased for the 2021 financial year. 

24      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

Section 3: Key Management Personnel

KMPs are the persons with authority and responsibility for planning, directing and controlling the activities of the Group. The KMP for the 
financial year comprise the Directors and Executives listed below.

Name

Position

Term as KMP

Non-executive directors

Jacqueline Hey

Chair – commenced in role 29 October 2019

Vicki Carter

David Foster

Jan Harris

Jim Hazel

Rob Hubbard

David Matthews

Tony Robinson

Robert Johanson

Executives

Marnie Baker

Ryan Brosnahan

Taso Corolis

Travis Crouch

Richard Fennell

Non-executive Director

Non-executive Director – commenced 4 September 2019

Non-executive Director

Non-executive Director

Non-executive Director

Non-executive Director

Non-executive Director

Chair – ceased 29 October 2019 

Full Year

Full Year

Part Year

Full Year

Full Year

Full Year

Full Year

Full Year

Part Year

Managing Director & Chief Executive Officer

Full Year

Chief Transformation Officer – commenced 4 November 2019

Part Year

Chief Risk Officer

Chief Financial Officer

Executive, Consumer Banking

Full Year

Full Year

Full Year

Alexandra Gartmann

Executive, Rural Bank, Partnerships, Public and Corporate Affairs

Full Year

Bruce Speirs

Stella Thredgold

Executive, Business Banking

Executive, Business Enablement – ceased 1 November 2019

Full Year

Part Year

Ms Thredgold ceased as KMP on 1 November 2019, coinciding with the commencement of Chief Transformation Officer. 
Ms Thredgold ceased employment with the Bank on 19 December 2019.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0      2 5

Section 4: Remuneration framework 

4.1 Remuneration principles

The remuneration framework is designed to support the 
achievement of our financial and business objectives and ensure 
remuneration outcomes are aligned with long term customer 
outcomes, sustainable financial performance, growth in shareholder 
value and the interests of other stakeholders. 

The framework is documented in our remuneration policy. 

Our remuneration framework is based on the following principles:

•  Simplicity 

The link between performance, value created, and reward 
should be clear and the framework easy for all employees 
to understand so that it effectively attracts, retains and 
motivates the talent the organisation needs to deliver long 
term sustainable success.

•  Transparency and procedural fairness 

The Bank commits to providing employees with visibility, 
wherever possible, of the considerations made in making 
reward decisions and fairly undertaking all performance 

4.2 Remuneration components, approach and mix

The Executive remuneration arrangements are summarised below:

and reward processes to support the objective of fair 
remuneration, including gender pay equity.

•  Alignment with values 

Remuneration should reinforce the corporate values of 
teamwork, integrity, performance, engagement, leadership 
and passion. Individual reward outcomes are first dependent 
on the success of the Bank, division and team. 

•  Appropriate risk behaviour  

Remuneration should encourage innovation and risk-taking 
that supports the achievement of superior long-term results 
for shareholders and customers within the parameters of the 
Bank’s risk management framework; and

•  Supports good customer outcomes 

Reward structures and practices will be designed to minimise 
the risk of incentivising behaviours that may lead to poor 
customer outcomes.

Fixed

Variable

TOTAL REWARD FRAMEWORK

Base Remuneration

Short Term Incentive (STI)

Long Term Incentive (LTI)

Fixed Base - Cash

Deferred Base - Equity

Cash & Equity

Equity

Comprise base salary and 
superannuation contributions.

Annual grants of deferred 
shares. 

Cash, or a combination of cash 
and deferred equity.

Together with deferred base, 
is set by reference to the size 
and complexity of role and 
individual responsibilities.

Amount is determined in 
the context of the external 
market including comparable 
roles in the banking sector 
and companies of a similar 
size and complexity, and the 
performance outlook.

Recognises an individual’s 
experience, skills, competencies 
and value.

Deferred shares (fully paid 
ordinary shares) issued at no 
cost and beneficially owned by 
the executives from grant date.

The maximum STI opportunity 
is set for individual executives 
at the start of the year and is a 
fixed dollar amount.

Executives do not receive cash 
if they decide not to accept 
the grant offer, unless the 
Board decides otherwise.

Grants are subject to continued 
employment (“service 
condition”) over the deferral 
period.

Subject to risk adjustment at 
Board discretion.

Shares are held in a trust for 
the deferral period.

STI awards are capped 
at 100% of target with no 
opportunity to increase the 
payments for ‘above target’ 
performance.

Awards are subject to Group 
and individual performance and 
passing risk, compliance and 
values gateways.

If the award exceeds $100,000, 
one third is deferred into equity 
(deferred shares), issued on 
substantially the same terms as 
deferred base remuneration.

Annual grants of Performance 
rights. Each right represents 
an entitlement to one ordinary 
share in the Bank.

Rights are granted at no cost 
and have no exercise price.

Vesting is subject to Customer 
and relative Total Shareholder 
Return (TSR) performance 
measures, risk and service 
condition.

Performance measures are 
tested over four years for all 
Executives. 

Vesting is also subject to 
continued employment and 
risk adjustment. There is no 
retesting. 

26      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

The total target reward for executives is set by the Board at the start 
of each year. The arrangements are reviewed by the Governance & 
HR Committee to ensure the mix and total target reward continues 
to be fair and balances the interests of stakeholders. 

The mix includes up to three equity components designed to build 
executives’ personal exposure to the Bank’s share price performance 
with a link to risk management outcomes. The STI component links 
a modest percentage of remuneration to annual performance and is 
typically set substantially below industry relativities. This reflects our 
long-held view that remuneration which is highly leveraged towards 
short-term performance can create a disconnect between executive 
reward and longer-term shareholder interests, customer outcomes 
and broader community and regulatory expectations.

The Managing Director’s remuneration mix includes a sizeable 
deferred equity component that is subject to risk and conduct 
adjustment at the discretion of the Board. 

The mix includes a relatively small proportion of variable 
remuneration linked to annual performance and a larger proportion 
linked to longer term performance including shareholder outcomes. 
This structure recognises the unique role of the Managing Director in 
driving the strategic direction and delivering longer-term sustainable 
improvement in shareholder value. 

The proportion and mix of reward components between cash and 
equity represent a moderate and meaningful percentage of equity-
based remuneration linked to shareholder interests. The maximum STI 
opportunity is limited to 20 percent of the total mix. 

The below table sets out the target remuneration mix, and 
split between cash and equity, for each executive. The actual 
remuneration mix will vary depending on performance outcomes. 
The percentages also represent the maximum opportunity for each 
component.

KMP

Position

Fixed 
base

Deferred 
Base

Cash 
STI

Deferred 
STI

LTI

Awarded 
as Cash

Awarded 
as Equity

M Baker

R Fennell

Managing Director

Consumer Banking

Other executives (average) 

43%

50%

60%

21%

12%

11%

10%

12%

11%

5%

6%

0%

21%

20%

18%

53%

62%

71%

47%

38%

29%

Managing Director

Executive Consumer Banking

Other Executive

Deferred 
STI

Cash 
STI

LTI

5%

21%

43+

Deferred 
base

43%

10%

21%

LTI

LTI

20%

Fixed 
base

Deferred 
STI

21 50+

Deferred 
base

Cash 
STI

50%

12%

12%

6%

Fixed 
base

18%

Cash 
STI

20 60+

Deferred 
base

60%

11%

11%

Fixed 
base

Remuneration settings FY2020

The total base remuneration, including the deferred base 
pay, for executives sits between the market median and 75th 
percentile, while the portion of incentive-based pay (STI and LTI) 
is conservative and considerably below other listed companies in 
Australia. This results in the total of fixed and variable remuneration 
being below the median of peer groups of similar companies. The 
reward mix reflects our belief that executive remuneration structures 
should not be leveraged to variable remuneration. 

The Managing Director’s STI component was set at $400,000 
for the year. The Managing Director’s annual equity remuneration 
consists of 50,000 deferred shares and 50,000 performance rights. 
As approved by shareholders at the 2018 AGM, on 19 December 
2018, the Managing Director was granted 200,000 deferred shares. 
This represents four years of deferred base pay, and the grant 
consists of four equal tranches of 50,000 deferred shares, with 

deferral periods of 2, 3, 4 and 5 years respectively. This was done 
to align the Managing Director’s remuneration with the change in 
share price from the date of her appointment. 

There were no changes to fixed remuneration for executive 
KMP during the FY2020 year. A number of executives received 
increases during the FY2019 year to reflect changes in roles and 
organisational structure changes that resulted in increases in 
accountabilities and responsibilities. The impact of these prior year 
increases can be seen in the remuneration tables in sections 6 and 8.

The STI opportunities and LTI opportunities remained the same 
for FY2020. Overall, the total incentive offering of the Bank is 
modest compared to similar organisations, and therefore the 
total remuneration available to executives (fixed remuneration plus 
incentives) is lower.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      2 7

21
+
10
+
5
+
12
+
12
+
6
+
11
+
11
+
18
4.3 Remuneration components, terms and policies

Fixed base remuneration

Fixed base comprises cash salary, salary sacrifice and employer 
superannuation contributions. 

Deferred base

Deferred base is represented by annual grants of deferred shares 
that are held in trust for a two-year deferral period. Deferred 
shares are fully paid ordinary shares granted at no cost and are 
beneficially owned by the recipient from grant date. The grants 
are subject to a two-year service condition and risk adjustment at 
the discretion of the Board. If the service condition is not met the 
deferred shares will not vest and are forfeited, unless the Board 
decides otherwise. 

The remuneration value of deferred share grants is determined by 
the individual’s targeted remuneration mix. The number of deferred 
shares allocated is calculated by dividing the face value of the 
deferred base component by the volume weighted average closing 
price of the Bank’s shares for the last five trading days of the 
financial year prior to the year of grant. 

Short term incentive (STI) 

The annual incentive component is designed to provide an 
appropriate level of reward for the achievement of annual financial 
targets and business objectives and is set based on the executive’s 
responsibilities and target remuneration mix. 

The performance measures for the Managing Director’s STI 
component are set by the Board on recommendation from the 
Governance & HR Committee and focus on the achievement of 
the targeted annual financial performance, a range of medium-term 
financial and non-financial targets as well as risk management 
outcomes. The performance measures for other executives are set 
by the Managing Director. For the FY2020 year it was agreed that 
all executives, including the Managing Director, would have joint 
performance targets.

An annual STI component will only be awarded if an annual bonus 
pool is established. The annual bonus pool is dependent upon the 
organisation achieving a minimum annual result which is approved 
by the Board at the start of the year. If the minimum level of cash 
earnings is not achieved, a bonus pool will not be established and 
no STI awards will be made. 

The bonus pool will increase with cash earnings performance 
above the threshold performance level, subject to the achievement 
of key financial and risk adjustment measures. The bonus pool is 
capped when our achieved results reach 110 percent of the cash 
earnings target. The Board also applies a discretionary overlay 
to take into account the underlying quality of the result and 
shareholder outcomes.

The Board decides the bonus pool availability after financial year-
end, on recommendation from the Governance & HR Committee. 
If the pool is less than the maximum potential pool, the maximum 

STI opportunity for each executive is proportionately adjusted 
downwards. This reflects the executive committee’s collective 
responsibility for the annual financial performance. 

The Managing Director’s and other executives’ performance 
is considered after year end at a combined meeting of the 
Governance & HR, Risk and Audit Committees. The Board Chair 
and Governance and HR Committee Chair provide input on the 
Managing Director’s performance, and the Managing Director 
provides an assessment of the other executives. Notwithstanding 
that for the 2020 financial year the executives had joint objectives 
for the STI, the Committees can use their discretion to make any 
upward or downward adjustment to determine recommendation 
for the STI award to the Board. This approach was chosen 
to enable unforeseen developments to be factored into the 
assessment and ensure any necessary risk and compliance 
adjustments occur at the Board’s discretion.

STI deferral

Starting from the 2018 financial year, if an STI award exceeds 
$100,000 one third of the award is deferred into equity as grants 
of deferred shares. The deferred shares are typically acquired on-
market and held by the Plan Trustee for a two-year deferral period 
commencing from the end of the financial year for which the STI 
was granted. They are also subject to a two-year service condition 
and risk adjustment. 

If the service condition is not met the deferred shares do not vest 
and are forfeited, unless the Board decides otherwise. The number of 
deferred shares is calculated by dividing the face value of the deferred 
STI component by the volume weighted average closing price of the 
Bank’s shares for the five trading days prior to the grant date.

Long term incentive (LTI)

At the Board’s discretion, executives may be invited to participate 
in annual grants of performance rights. The rights are granted 
at no cost, have no exercise price and each right represents an 
entitlement to one ordinary share. 

The remuneration value of the grants is determined by the individual’s 
targeted remuneration mix and the number of rights granted is 
determined by dividing the face value of the LTI by the volume 
weighted average closing price of the Bank’s shares for the last five 
trading days of the financial year prior to the year of the grant.

The performance right grants made during the year used a two 
‘sleeve’ approach, with the first sleeve linked to a ‘Customer Hurdle’ 
and the second sleeve linked to the relative TSR measure. 

To meet the remuneration requirements under BEAR (Banking 
Executive Accountability Regime) the vesting period for the Senior 
Executive grant was extended to four years. This was achieved by 
splitting into two sets, the first set has a 3-year performance period, 
with a 1-year further service condition. The second set has 4-year 
performance period and service condition. 

28      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

An overview of the grant design is presented below:

First Sleeve

Second Sleeve

Service Condition

Allocation and Measures 
(all grants)

35% of performance 
rights granted
Subject to a ‘Customer Hurdle’

65% of performance 
rights granted
Subject to relative TSR measure

Performance period

Managing Director

Customer Hurdle performance 
01.07.2019 to 30.06.2023

Relative TSR performance
 01.07.2019 to 30.06.2023

01.07.2019 to 30.06.2023

Senior Executives 3-year grant

Customer Hurdle performance 
01.07.2019 to 30.06.2022

Relative TSR performance
01.07.2019 to 30.06.2022

01.07.2019 to 30.06.2023

Senior Executives 4-year grant

Customer Hurdle performance 
01.07.2019 to 30.06.2023

Relative TSR performance 
01.07.2019 to 30.06.2023

01.07.2019 to 30.06.2023

First sleeve- customer hurdle

Vesting schedule 

To satisfy the Customer Hurdle, the Bank’s net promoter score 
(NPS) over the performance period (measured using a six-month 
rolling average) must be 20 points greater than the average 
performance of a peer group of Australian banks. If the Customer 
Hurdle is met, all the rights under this sleeve will vest. If the Customer 
Hurdle is not met, the rights will not vest and lapse.

NPS was chosen as it represents a global industry standard used 
to measure customer advocacy. The NPS hurdle is directly linked to 
good customer outcomes and is a consistent response to public 
concern about conduct and culture concerns in the Australian 
banking sector. 

Second sleeve- relative TSR hurdle

The relative TSR hurdle measures the Bank’s shareholder return 
performance relative to the TSR performance of other ASX 100 
companies (excluding property trusts and resources stocks) using 
the ASX 100 Accumulation Index. This comparator group was 
chosen, in the absence of a sufficient number of comparable 
institutions, as it is frequently used in the market and requires the 
Bank to outperform the majority of companies in the peer group 
before the individuals receive any value from the grants. 

The relative TSR measure was chosen as it is aligned with 
shareholder interests and represents a widely used and understood 
means of measuring performance linked to shareholder value. The 
relative TSR measure is independently calculated.

The performance rights will vest subject to the Bank’s relative TSR 
performance in accordance with the below vesting schedule.

The following vesting schedule applies to the relative TSR testing 
for the second sleeve. 

Company's relative 
TSR ranking

Percentage of performance 
rights that vest

At or below the 
50th percentile

At 50.1th percentile

Between the 50.1th 
and 75th percentiles

0%

60%

Straight-line vesting:
•  starting at 60%; and
• 

reaching 100% at the 
75th percentile.

Above the 75th percentile

100%

Common equity grant terms

Deferred share and performance rights grants have been previously 
been made in accordance with the rules of the Bank’s Employee 
Salary Sacrifice, Deferred Share and Performance Right Plan. For 
the FY2020 executive LTI grant the Board approved a new set of 
rules, the BEN Omnibus Equity Plan. The terms of the two set of 
plan rules are similar, with the key difference being the BEN Omnibus 
Equity Plan provides for grants to be settled in equity or cash at 
the Board’s discretion. This was included to provide the Board with 
greater flexibility in settling equity incentive grants. Future grants will 
be made under the new set of BEN Omnibus Equity Plan rules. 

Deferred shares are beneficially owned by the executive from grant 
date and the executive is entitled to vote, receive notices issued 
to ordinary shareholders and receive dividends during the deferral 
period. The recipients are not entitled to deal in the deferred shares 
until they vest, and the Board may treat deferred shares as forfeited 
before vesting. 

Performance rights do not carry any dividend or other shareholder 
rights such as voting. The executives are prohibited from dealing 
in the performance rights until they have been advised that the 
performance rights have vested.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      2 9

If an executive ends their employment or their employment 
ends because of an act which constitutes serious misconduct, 
the deferred shares or performance rights will be forfeited on 
the executive’s last day of employment unless, in the case of 
resignation, exceptional circumstances apply, and the Board 
decides to vest some or all the shares or rights.

If an executive’s employment ends because of death, disability, 
redundancy, or any other reason approved by the Board, the 
deferred shares or performance rights will continue to be held 
as if the executive’s employment has not ended, and the service 
condition will be treated as waived, unless the Board decides 
otherwise. If the Board does decide otherwise, it may determine 
that some or all of the shares or rights are forfeited, which would 
occur on the last day of employment. 

The Board has discretion under the Plan rules to vest all or a 
specified number of deferred shares or performance rights if there 
is a takeover, compromise, scheme of arrangement or merger. 
Matters the Board may take into account include the Group’s 
pro-rata performance against the performance conditions and the 
individual’s performance.

Under the rules of the Plan the Board has discretion to satisfy 
deferred share grants and vested performance right grants by 
either issuing new shares or acquiring shares on-market. The shares 
are typically acquired on-market.

Review of Reward Framework

During FY2020 the Governance and HR Committee reviewed 
the Bank’s approach to executive remuneration. The Bank’s 
approach to executive remuneration has been generally 
well received by shareholders and has supported the Bank’s 
collective and risk-focused culture. However, as the Bank’s 
strategy evolves and it faces regulatory and market changes, 
there is also a need for the remuneration framework to change 
to support this.

In reviewing the executive remuneration framework, the key 
objectives were to:
1.  Closely align the framework with the Bank’s strategic 

imperatives to drive performance in areas that will create 
sustainable long term shareholder value - the Bank has a 
significant transformation agenda that will requires the Bank 
to reduce its cost base, while continuing to grow our market 

Fixed 
remuneration

share and maintaining our customer advocacy advantage. 

2.  Create a framework that supports the Bank’s culture of 

sharing in collective success – outcomes under the framework 
are directly linked with the shareholder experience so that 
executives are encouraged to think and act like owners.
3.  Address evolving regulatory change – to support the Bank’s 

existing strong risk culture and provide for longer deferrals and 
clawback in line with the Banking Executive Accountability 
Regime (BEAR) and APRA’s evolving requirements.

To meet these objectives, under the new framework for FY2021, 
executives will not participate in the Company’s short-term incentive 
program and variable reward will consist entirely of long term equity 
grants, made up of two components vesting over 4 years: 
1.  Loan Funded Share Plan: Equity incentive plan, tested against 

2 year performance measures linked to delivery of the 
strategy, subject to restriction and a risk gateway at the end 
of year 4. 

2.  Performance Rights Long Term Incentive: a traditional 4 year 
performance rights plan, measured against relative total 
shareholder return. 

The new framework will see the current deferred base pay grants 
incorporated into fixed base pay. Under the BEAR remuneration 
requirements deferred base pay is considered variable 
remuneration, and subject to additional restrictions. This has 
changed the grants from their original intent, which was to align a 
portion of an executives fixed remuneration with the shareholder. 
Therefore, the Bank has chosen to implement the loan funded share 
plan to create the alignment with shareholders. 

The transition to the new framework is being done in a way to 
ensure there is no material change in executives' overall incentive 
opportunities, which remain modest compared to our peers. The 
new framework is consistent with the Bank’s long held view that 
remuneration structures which are weighted towards short-term 
and individually focussed performance are incompatible with our 
strategy and may encourage risk, poor culture and behaviour. 
By removing the cash short-term incentive, the new executive 
framework is focussed on long term, sustainable, shareholder 
returns. 

The new framework, and the timing of grants and vesting is 
summarised below:

Vesting date

2-year performance period

2-year vesting period

2-years+

Loan funded 
share plan

Three separate tranches:
•  Cost To Income
•  Market Growth
•  Customer Advocacy

Vesting period with risk 
assessment at end of 2-years

2 additional years 
to pay off the loan

Long term 
incentive

Relative Total Shareholder Return

4 year performance period

FY21

FY22

FY23

FY24

FY25

FY26

30      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

A comparison of the old framework to the new framework is provided below.

Feature

From (Old Framework)

To (New Framework)

Remuneration 
Components

Fixed Reward
•  Fixed Base Pay (Cash)
•  Deferred Base Pay (Shares)

Variable Reward
•  STI 
•  LTI Performance Rights

Incentive Quantum

STI
Capped at maximum $ value

LTI Performance Rights
Allocated at maximum $ value

Fixed Reward
•  Fixed Base Pay (Cash) 

Incorporates the Deferred Base Pay Shares 
component value

Variable Reward 
Incentive opportunity set with reference to:
•  Loan Share Plan
•  LTI Performance Rights

New maximum incentives based on: 

Loan Funded Share Plan
100% of STI maximum value 
+ 50% Old LTI maximum value
LTI Performance Rights
50% Old LTI maximum value

Duration to access 
reward post grant

STI
1 year + 2 year deferral as Shares if over 
$100,000

Loan Funded Share Plan 
4 years with additional 2 years 
to settle 

LTI Performance Rights
4 years

LTI Performance Rights 
4 years

Performance Hurdles

STI
Scorecard of financial and non-financial 
measures with Risk Gateway

LTI Performance Rights
Customer Advocacy (Relative NPS) 35%
Relative TSR (65%)

Loan Funded Share Plan
Cost to Income ratio – 50% weighting
Customer Advocacy (Relative NPS) – 25% weighting
Market Growth – 25% weighting
LTI Performance Rights
Relative TSR

Performance Period

STI
1 year

LTI Performance Rights
MD
4 years

Exec
3 years + 1 year Holding Lock (50%)
4 years (50%)

Loan Funded Share Plan
2 years + 2 years restriction period 

LTI Performance Rights
4 years

Risk Assessment & Risk 
Behaviour Gateway

Applies to all reward components

Applies to all reward components

We have tested our approach with stakeholders, and we are 
confident that it will support the execution of our strategy in 
way that is consistent our customer focused culture. The FY2021 
Remuneration Report will provide a detailed explanation of the 
framework and the impact on individual executives. 

of releasing deferred equity components taking into account the 
Group’s performance outlook, risk profile and any other matter that 
might impact the reputation or financial soundness of the Group. 

To support this process going forward the Bank has introduced a 
Malus and Clawback policy for FY2021.

Risk adjustment

The Board may adjust the number of deferred shares and 
performance rights that vest to take into account any unforeseen 
or unexpected circumstances and risk developments. The Board 
has absolute discretion to adjust all cash and equity variable 
remuneration to reflect the following: 
a) The outcomes of business activities;
b)  The risks related to the business activities taking into account, 

where relevant, the cost of the associated capital; and
c)  The time necessary for the outcome of those business 

activities to be reliably measured.

This includes adjusting performance-based components of 
remuneration downwards, to zero if appropriate. On an annual basis 
the Governance & HR Committee reviews the appropriateness 

Hedging and margin loan restrictions 

The remuneration policy mandates that executives, and their 
closely related parties, may not enter into a transaction designed 
to remove the at-risk element of equity-based pay before it has 
vested, or while it is subject to a trading restriction.

The restriction is contained in the Remuneration Policy. The Bank 
treats compliance with the requirement as important and at the 
end of each year requires the individuals to confirm they have 
complied with the restriction. If the restriction is breached the 
individual will forfeit all equity-based remuneration that is subject to 
the prohibition at the time of the breach. 

The Bank’s Trading Policy also prohibits KMPs from using the Bank’s 
securities as collateral in any margin loan arrangements.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      3 1

Section 5: Linking remuneration to performance

5.1 Overview of company performance

The following table provides an overview of the key performance indicators for the past five years. 

Company performance measure

Financial year ending

Statutory net profit after tax ($m)

Statutory earnings per share (cents)

Cash earnings ($m)

Cash earnings per share (cents)

Dividends paid and payable (cents per share)

Share price at start of financial year

Share price at end of financial year

2020

192.8

38.1

301.7

59.7

31.0 1

$11.51

$7.01

2019

376.8

77.1

415.7

85.0

70.0

$10.75

$11.58

2018

434.5

89.9

445.1

92.1

70.0

$11.08

$10.84

2017

429.6

90.9

418.3

88.5

68.0

2016

415.6

90.4

401.4

87.3

68.0

$9.60

$12.26

$11.08

$9.60

Total shareholder return

-36.40%

14.20%

4.20%

22.50%

-16.20%

Relative TSR Performance (percentile) 2

NPS compared to industry average

Average STI received as a % of maximum 
opportunity

Percentage of executive LTI which vested

23rd

+29.2

0%

30%

60th

+28.3

0%

83%

41st

+28.1

41st

+30.7

63%

55.40%

0%

0%

28th

+28.6

0%

0%

1 Whilst economic uncertainty remains and the impact of COVID-19 is still evolving, the Board has acted prudently to defer a final dividend decision
2 The relative TSR performance (percentile) is included in line with the TSR performance hurdles period for the grant tested in that year

5.2 Remuneration outcomes

STI outcomes - Bonus pool allocation

Following are the bonus pool measures and outcomes for the financial year. The Board determined that the criteria to establish a 
performance bonus pool had not been met and no bonus pool was established.

Primary Measure

Performance Outcomes

Achieve 100% of target cash earnings 
(threshold hurdle)

The cash earnings threshold was not achieved.

Secondary Measures

Risk and Performance Outcomes

Cash earnings per share

The Group underperformed on the cash earnings per share target.

Return on Equity (cash basis)

The ROE did not exceed targeted performance.

Return on Tangible Equity (cash basis)

The ROTE did not exceed the targeted performance.

Common Equity Tier 1 Equity

The CET1 ratio underperformed on targeted performance. 

Cost to Income Ratio

The cost to income ratio was below the targeted performance. 

Liquidity Coverage Ratio (LCR)

The LCR was maintained within approved internal and regulatory limits for the year. 

Risk Weight Assets / Total Assets

The risk weighted asset measure was not met. 

Risk Adjusted Return on Capital 
(RAROC)

The RAROC did not exceed the targeted performance. 

Managing Director & Executive STI award 

For FY2020, the STI component for all executives was measured against shared outcomes and risk gateways. Risk and compliance and 
values-based behaviour represent a gateway for the STI payments. 

32      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

 
The impact of COVID-19 had a significant impact on the Bank’s financial performance. The Bank did not achieve the threshold level of cash 
earnings required to establish a bonus pool. Therefore, no Short-term incentives were paid to the Managing Director and other executives. 

The following are the joint performance measures for the STI component, and the level of achievement as assessed by the Board. 

Outcomes

Measures

Performance

Seamless 
Experience 

Efficiency

Growth 

Customer NPS

Employee Experience

Return on Tangible Equity

Cost to Income

Lending Asset Growth

Market Share (Portfolio)

Strategic projects

Build momentum for the transformation strategy through developing the three-year road 
map and embedding the operating rhythm

Risk and 
Compliance

The level of risk associated with the Group’s performance is within the Group’s risk appetite

An effective risk culture is promoted and there is evidence of enhanced risk practice 
across the organisation

All short-term incentives were forfeited for FY2020.

Executive

STI maximum 
opportunity1

STI payment

Paid as cash

Deferred 2

STI payment as % 
of STI maximum 
opportunity

% of STI Award 
forfeited

M Baker 

R Brosnahan3

T Corolis

T Crouch

R Fennell

A Gartmann

B Speirs

S Thredgold3

$400,000

$100,000

$100,000

$100,000

$250,000

$100,000

$100,000

$100,000

$ -

$ -

$ -

$ -

$ -

$ -

$ -

$ -

$ -

n/a

n/a

n/a

$ -

n/a

n/a

n/a

0%

0%

0%

0%

0%

0%

0%

0%

100%

100%

100%

100%

100%

100%

100%

100%

1 The STI is subject to a financial gateway and the achievement of financial and non-financial measures. Accordingly, the minimum potential STI award is nil. 
2 One-third of STI awards that exceed the $100,000 threshold set by the Board are subject to deferral for two years into shares in the Bank. There will be no allocation 
of deferred shares for the deferred STI components for FY2020.
3 The full STI maximum opportunity for FY2020 is shown for Mr Brosnahan and Ms Thredgold.

Deferred base outcomes

LTI outcomes 

The deferred base pay and deferred STI grants made to executive 
KMP on 17 December 2018 were scheduled to be tested with regard 
to the financial soundness and risk profile of the organisation, it was 
decided by the Board to vest the deferred shares. The number of 
deferred shares granted to each executive are presented in the 
table headed ‘Executive equity instrument grants’ at Section 8.

Senior Executive LTI grant was tested at 30 June 2020, the LTI 
grant that was made to executives in 2018. The LTI grant made to 
executives in 2018 had a 3-year performance period for the TSR 
and Customer Hurdle (NPS). 

The results for the 2018 LTI grant are summarised below.

Grant

Hurdle

Weighting

Grant Date

Test Date

Outcome

Vested 2020

Lapsed 2020

2018 LTI
Senior Executives

TSR

NPS

70%

30%

12.12.17

12.12.17

30.06.20

23rd Percentile

30.06.20

+28.6

0%

100%

100%

0%

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      3 3

The following table summarises all current LTI performance right grants.

Grant

Grant Date

NPS Test 
Date

NPS Test 
Met

TSR Test 
Date

TSR Test 
Met

Vested 
2020

Lapsed
2020

Remaining

2019 LTI 
Senior Executives

2019 LTI
Managing Director

2020 LTI 
Senior Executives

17.12.18

30.06.21

19.12.18

30.06.22

17.12.19

30.06.22

17.12.19

30.06.23

2020 LTI 
Managing Director

17.12.19

30.06.23

Not yet 
tested

Not yet 
tested

Not yet 
tested

Not yet 
tested

Not yet 
tested

30.06.21

30.06.22

30.06.22

30.06.23

30.06.23

Not yet 
tested

Not yet 
tested

Not yet 
tested

Not yet 
tested

Not yet 
tested

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

100%

100%

100%

100%

100%

Executive remuneration paid and vested

The following table is a voluntary, non-statutory summary of the remuneration paid or which vested to the executives for the 2020 and 2019 
financial years. Not all amounts have been prepared in accordance with Australian Accounting Standards and this information differs to the 
statutory remuneration disclosures presented at Section 8 which has been prepared in accordance with Australian Accounting Standards. 

The disclosures include prior year equity grants that vested to individual executives. The value for the vested grants has been calculated by 
multiplying the number of equity instruments by the closing share price at the end of the deferral or performance period.

Name

Fixed Base1

Prior years 
deferred 
base vested2

Cash STI3

Prior years’ 
deferred STI 
vested4

Prior years’ 
deferred LTI 
vested5

Total
remuneration 
realised

M Baker 

2020

$1,222,535

$376,788

2019

$1,241,149

$168,732

R Brosnahan 6

2020

$468,377

-

T Corolis

T Crouch

R Fennell

A Gartmann

B Speirs

S Thredgold 7

2020

$594,322

$65,025

2019

$489,498

$105,459

2020

$538,304

$65,025

2019

$383,206

-

2020

$761,510

$107,295

2019

$713,841

$168,732

2020

$541,768

$52,021

2019

$362,759

$73,823

2020

$515,371

$65,025

2019

$405,602

$73,823

2020

$137,895

$52,021

2019

$374,686

$84,360

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

$32,421

$41,144

$47,878

$1,679,622

$409,492

$1,860,517

-

-

-

-

-

$36,017

$51,427

-

$28,727

$81,882

$9,569

$51,612

$47,878

$468,377

$688,074

$676,839

$612,898

$434,818

$952,700

$409,492

$1,343,492

-

$19,151

$20,566

$151,675

-

$25,708

$25,355

$41,144

$19,151

$163,788

$19,151

$163,788

$612,940

$608,823

$599,547

$668,921

$234,422

$663,978

1 Fixed base includes cash salary, non-monetary benefits, superannuation, and movements in accrued annual and long service leave consistent with the statutory 
remuneration table presented at Section 8.
2 The prior years deferred base amounts represent the grant made on 19 December 2018 for Ms Baker and 17 December 2018 for other executives and which completed 
the two-year deferral period and vested. The grant made for the 2020 financial year will be tested in a future period and has therefore been excluded from the table.
3 The cash component of the 2020 STI is nil.
4. STI awards were made for the FY2018 and accordingly deferred STI grants were awarded which would have been tested at 30 June 2020. 
5. The prior years’ LTI amounts represent the grant made on 12 December 2017 for all participants except Mr Corolis, whose grant was made on 24 April 2018. These 
grants partially met their respective performance measures and accordingly partially vested with the remainder of the grant forfeited. The LTI grants made in 
subsequent financial years will be tested in future periods and have therefore been excluded from the table.
6. Mr Brosnahan commenced as KMP on 4 November 2019.
7. Ms Thredgold ceased being a KMP on 1 November 2019 and subsequently ceased employment on 19 December 2019. Ms Thredgold received a redundancy payment 
of $809,733 under the terms of the Bank's previous redundancy policy which is only applicable to salaried employees who where employed prior to 1 January 2003.

34      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

Section 6: Non-executive Director remuneration

The remuneration of Non-executive Directors is based on the 
following principles and arrangements. There is no direct link 
between Non-executive Director fees and the annual results of the 
Group. Non-executive Directors do not receive bonuses or incentive 
payments, nor receive equity-based pay.

Shareholders approved an aggregate fee pool for Non-executive 
Directors of $2,500,000 at the 2011 Annual General Meeting. This 
fee pool covers payments (including superannuation) for the 
main Board and payments to the Bank’s Non-executive Directors 
appointed to subsidiary boards and the Community Bank® 
National Council. 

The Governance & HR Committee (the “Committee”) recommends 
to the Board the remuneration arrangements for Non-executive 
Directors. The base fee is reviewed annually by the Committee and 
the following considerations are taken into account in setting the 
base fee:

a) The scope of responsibilities of Non-executive Directors 
and time commitments. This includes consideration of 
significant changes to the Group’s operations and industry 
developments which impact workloads and responsibilities at 
the Board and committee level.

b)  Fees paid by peer companies and companies of similar 

market capitalisation and complexity, including survey data 
and peer analysis to understand the level of Director fees paid 
in the market, particularly in the banking and finance sector.

Non-executive Directors receive a fixed annual fee inclusive of 
superannuation contributions at 9.5 percent. In relation to the 
superannuation contributions, Non-executive Directors can elect to 
receive amounts above the maximum contributions limit as cash. 

The Chair receives a higher base fee in recognition of the additional 
time commitment and responsibilities. 

No increase was awarded to the base fee for Non-executive 
Directors for the year. The base fee in effect for FY2020 was:

a.  $201,780 for Directors (inclusive of company superannuation 

contributions); and

b.  $504,450 for the Chair (inclusive of company superannuation 

contributions).

No additional fees are paid for serving on Board Committees. 
Additional fees were paid to Non-executive Directors appointed to 
the Boards of Sandhurst Trustees, which ceased on 22 July 2019, 
and the Community Bank® National Council. 

The Directors contribute $5,000 each to the Bank’s scholarship 
program. The program was established to assist disadvantaged 
students from regional areas meet tertiary education 
accommodation and direct study costs. The contributions are 
deducted from base fee payments.

A review of the Non-executive Director fees has also been 
completed since the end of the financial year. The Board has 
decided to not increase the annual base fee for the Directors nor 
the Chair. For FY2021, the Chair has elected to reduce her fees by 
5%.

In addition, from FY2021 the Board has introduced a minimum 
shareholding requirement of 1x base fees for all Non-executive 
Directors. Directors will have 5-years from the introduction of the 
policy to meet the shareholding requirements. A fee sacrifice plan 
has been introduced, and further details will be disclosed in the 
FY2021 Remuneration Report. 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0      3 5

Non-executive Director remuneration details

The following payments were made to Non-executive Directors in the 2020 and 2019 financial years. 

Non-executive 
Director

J Hey (Chair) 7

2020

2019

2020

V Carter

2019 (part year)

D Foster 6

2020 (part year)

J Harris

J Hazel

R Hubbard

D Matthews 4

T Robinson 5

2020

2019

2020

2019

2020

2019

2020

2019

2020

2019

R Johanson 
(Chair - retired) 7

Aggregate totals

2020 (part year)

2019

2020

2019

Short-term benefits

Fees 1

$386,413

$182,663

$184,274

$152,380

$151,963

$184,274

$182,663

$184,274

$182,663

$193,027

$182,663

$192,755

$191,609

$186,476

$222,586

$157,456

$478,544

$1,820,912

$1,775,771

Non-monetary 
benefits 2

-

-

-

-

-

-

-

-

-

-

-

$5,674

$5,674

-

-

$1,575

$4,550

$7,249

$10,224

Post-employment 
benefits
Superannuation 
contributions 3

$19,911

$18,787

$17,506

$14,476

$14,436

$17,506

$18,787

$17,506

$18,787

$8,753

$18,787

$18,851

$20,064

$17,715

$20,531

$15,108

$20,531

Total

$406,324

$201,450

$201,780

$166,856

$166,399

$201,780

$201,450

$201,780

$201,450

$201,780

$201,450

$217,280

$217,347

$204,191

$243,117

$174,139

$503,625

$147,292

$150,750

$1,975,453

$1,936,745

1 Fee amounts include the $5,000 Director contribution to the Board scholarship program. 
2 Represents fee sacrifice component of the base Director fee paid as superannuation. 
3 Represents company superannuation contributions. Mr Hubbard elected for a superannuation guarantee contribution exemption for the period of 1 January 2020 to 
30 June 2020.
4 The fees paid to Mr Matthews include $15,500 inclusive of company superannuation as a member of the Community Bank National Council. 
5 The fees paid to Mr Robinson include a fee of $2,461 inclusive of company superannuation as a Director of Sandhurst Trustees Limited and ceased to be a Director of 
Sandhurst Trustees Limited on 22 July 2019. 
6 Mr Foster was appointed as a Non-executive Director on 4 September 2019.
7 Mr Johanson retired as Chair on 29 October 2019 and Ms Hey was appointed Chair on 29 October 2019.

36      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

Non-executive Director equity holdings

The details of shareholdings in the Bank held by Non-executive Directors (including their close family members or any entity they, or their 
close family members, control, jointly control or significantly influence) are set out below. 

Number at the start of year

Net Change 1

Number at end of year 2

Name

Ordinary 
shares

Preference 
shares

Ordinary 
shares

Preference 
shares

Ordinary 
shares

Preference 
shares

21,437

250

Non-executive Directors

J Hey

V Carter

D Foster

J Harris

J Hazel

R Hubbard

D Matthews

T Robinson

504

-

2,000

29,036

17,815

34,490

33,140

R Johanson 3

282,185

13,169

12,721

2,733

6,000

8,956

8,683

2,807

10,000

(30,959)

-

-

-

-

-

-

-

-

-

34,606

13,225

2,733

8,000

37,992

26,498

37,297

43,140

251,226

250

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1 No equity instruments were granted as compensation to Non-executive Directors during the reporting period.
2 None of the shares are held nominally.
3 Mr Johanson's equity holdings are reported up to 29 October 2019.

Section 7: Remuneration governance 

The Governance & HR Committee assists the Board in relation to 
the Group’s remuneration arrangements. The Board makes all final 
decisions in relation to those arrangements. The current members 
of the Committee are all independent Non-executive Directors:

a) Tony Robinson (Chair) 
b)  Jacqueline Hey
c)  Vicki Carter
d) David Matthews

The Committee has responsibility for providing input into the 
Group’s risk management framework in relation to remuneration 
risk, in particular, recommending to the Board the remuneration 
arrangements for the Executives. 

A summary of the Committee’s remuneration responsibilities is 
presented below and the Committee Charter is available from the 
Corporate Governance section of the Bank’s website at http//
www.bendigoadelaide.com.au/public/corporate_governance/.

The Committee’s remuneration responsibilities include conducting 
regular reviews of, and making recommendations to the Board 
on, the remuneration strategy and policy taking into account the 
Group’s objectives, risk profile, shareholder interests, regulatory 
requirements and market developments. The Committee is also 
responsible for making recommendations to the Board on:

a) the remuneration arrangements for executives, including the 
terms on which performance-based remuneration will be 
provided; 

b)  the performance-based remuneration outcomes for the 

executives; and

c)  the annual bonus pool.

The Committee makes recommendations to the Board on 
the exercise of the Board’s discretion to adjust incentive and 
performance-based remuneration to reflect the outcomes of 
business activities and the risks relating to those activities. 

The Committee is also responsible for recommending to the 
Board the remuneration matters specified by the Australian 
Prudential Regulation Authority under Prudential Standard CPS 510 
Governance relating to other designated responsible persons, risk 
and financial control personnel and material risk takers.

The Committee may consult a professional adviser or expert, at the 
cost of the Bank, if the Committee considers it necessary to carry 
out its duties and responsibilities. During FY2020, the Governance 
and Human Resources Committee engaged KPMG to provide 
support as part of the Bank’s review of the executive remuneration 
framework. KPMG provided market practice, remuneration data, 
trends and assistance with other ad-hoc tax and legal matters. 
KPMG did not provide any remuneration recommendations as 
defined in the Corporations Act 2001 (Cth) to the Committee during 
FY2020.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0      3 7

Section 8: KMP statutory remuneration, equity and loan tables

8.1 Senior Executive statutory remuneration details
The following table sets out the statutory executive remuneration disclosures which have been prepared in accordance with the 
Corporations Act 2001 and Australian Accounting Standards.

Short-term 
employee benefits

Cash 
Salary 1

STI 2

Non- 
monetary 3

Superan-
nuation 
benefits 4

Other 
long-term 
benefits 5

Termination 
Payments

Share-based 
payments 6

Performance 
rights 7

Deferred 
shares 8

Total

Perfor-
mance 
related 9

Executive

M Baker
2020
2019
R Brosnahan 10

2020 
(part year)

T Corolis 
2020
2019
T Crouch 
2020

2019 
(part year) 

R Fennell
2020
2019
A Gartmann
2020
2019
B Speirs
2020
2019
S Thredgold 11

2020 
(part year)

$1,214,846
$1,184,923

$433,567

$559,741
$457,980

$481,833

$350,493

$682,955
$662,786

$512,721
$336,404

$475,752
$369,084

$124,898

-
-

-

-
-

-

-

-
-

-
-

-
-

-

$14,962
$16,038

$21,003 ($28,276)
$19,657
$20,531

$14,143

$13,732

$6,935

-
-

$21,003
$20,531

$13,579
$10,987

$30,488

$21,003

$4,981

$18,784

$19,031

($5,103)

$40,615
$36,989

$21,003
$20,531

$16,937
($6,466)

-
-

$21,003
$20,531

$8,044
$5,824

$6,550
$6,500

$21,003
$20,531

$12,067
$9,487

-
-

-

-
- 

-

 -

-
 -

-
 -

-
 -

$189,669
$231,531

$759,667 $2,171,871
$810,461 $2,283,141

9%
12%

$34,949

$34,132

$537,458

7%

$73,337
$77,885

$90,483
$94,446

$758,143
$661,829

$58,795

$90,483

$687,583

$51,996

$42,577

$477,778

$137,891
$210,125

$175,786 $1,075,187
$215,373 $1,139,338

$66,563
$89,860

$80,921
$85,409

$689,252
$538,028

$66,563
$91,839

$90,483
$97,540

$672,418
$594,981

10%
12%

9%

11%

13%
23%

10%
19%

10%
18%

2%

22%

$1,923

$11,074

-

$809,733

$21,536

$56,901 $1,026,065

2019
2020
2019
1  Cash salary amounts include the net movement in the executive’s annual leave accrual for the year. 
2  These amounts represent STI cash awards to Executives for the respective financial year. No STI was awarded in FY2020. Refer also to footnote 8 below for 

$586,125
$119,599
$649,304 $1,378,857
$7,617,977
$845,075 $1,465,405 $6,281,220

$20,550 ($17,259)
$34,267
$17,127

$108,681 $150,822
$83,311 $142,236

$366,396
$4,486,313
$3,728,066

- 
$809,733
-

$91,839

$5,000

-
-
-

discussion on the deferral of STI components.

3  “Non-monetary” relates to sacrifice components of executive salary such as motor vehicle costs.
4  Company superannuation contributions form part of the executive’s fixed remuneration and are paid up to the statutory maximum contributions base.
5  The amounts disclosed relate to movements in long service leave accruals. 
6  In accordance with the requirements of Australian Accounting Standards, remuneration includes a proportion of the fair value of equity compensation granted or 

outstanding during the year. The fair value of equity instruments is calculated as at the grant date and is progressively allocated over the vesting period. The amount 
included as remuneration is not related to or indicative of the benefit (if any) that individual executives may ultimately realise should the equity instruments vest. 
The fair value of performance rights as at the grant date has been calculated under AASB 2 Share-based Payments applying a Black-Scholes-Merton valuation 
method incorporating a Monte Carlo simulation option pricing model to estimate the probability of achieving the Total Shareholder Return hurdle and the number of 
performance rights that vest. The assumptions underpinning these valuations are set out in Section 8.4. 

7  The amounts included in the performance rights column represent the fair value of performance right grants to executives amortised over the applicable vesting 

period. The current year amount for Marnie Baker represents the amortised fair value allocation for the performance right grants made during the 2018, 2019 and 2020 
financial years. The comparative amount represents the final amortised fair value allocation for the previous performance right grant made in the 2016, 2017, 2018 and 
2019 financial years. The current year amounts for other executives represent the amortised fair value allocation for the 2018, 2019 and 2020 performance right grants. 
The comparative amounts represent the amortised fair value allocation for the 2016, 2017, 2018 and 2019 performance right grants. 

8  The amounts included in the deferred share column comprise: 

a. The fair value of deferred STI is amortised over a two-year deferral period. The deferred STI amounts for the 2020 financial year represent the amortised fair value 
of the deferred STI grants for the 2018 financial year. There was no deferred STI grant for the 2020 financial year. The deferred STI amounts for the comparative 
period represent the amortised fair value of the deferred STI grant made for the 2017 and 2018 financial years. 

b. The fair value of the deferred base pay grants amortised over a two-year deferral period. The deferred base pay amounts for the 2020 financial year comprise the 
amortised fair value of the deferred base pay grants made in the 2019 and 2020 financial years. The comparative amounts represent the amortised fair value of 
the deferred base pay grants made in the 2018 and 2019 financial years.

9 The performance related percentage comprises cash bonus (STI) payments, the amortised fair value of performance right grants and the amortised fair value of 

deferred STI components (which form part of the amount disclosed under the ‘Deferred shares’ column).

10 Mr Brosnahan commenced as KMP on 4 November 2019.
11 Ms Thredgold ceased being a KMP on 1 November 2019 and subsequently ceased employment with the Bank on 19 December 2019. The termination payment 

represents a redundancy payment under the terms of the Bank's previous redundancy policy which is only applicable to salaried employees who where employed 
prior to 1 January 2003.

38      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

 
8.2 Executive equity instrument grants

The following table sets out the number and value of deferred share and performance right grants to executives for the year. It also includes 
details of grants made in prior years that vested or were forfeited or lapsed. The remuneration amounts presented in the below table have 
been calculated using the fair value of the equity instruments. 

Executive

Equity Instrument

Grant 
Date

Granted 1
Units

Granted 2
$

Performance Rights

Deferred Shares STI

17.12.2017

17.12.2018

Deferred Shares Base Pay

19.12.2018

M Baker 8 

Deferred Shares Base Pay

08.04.2019

-

-

-

-

-

-

-

-

Deferred Shares Base Pay

03.10.2019

Deferred Shares Base Pay

03.04.2020

4,775

7,733

54,435

49,337

Performance Rights

17.12.2019

50,000

228,075

Deferred Shares Base Pay

17.12.2019

R Brosnahan

Performance Rights
Performance Rights - 
Transformation

17.12.2019

8,628

13,805

85,331

60,904

17.12.2019

17,256

131,318

T Corolis

T Crouch

Performance Rights

24.04.2018

Deferred Shares Base Pay

17.12.2018

Deferred Shares Base Pay

17.12.2019

Performance Rights

Performance Rights

17.12.2019

12.12.2017

Deferred Shares Base Pay

17.12.2018

Deferred Shares Base Pay

17.12.2019

Performance Rights

Performance Rights

Deferred Shares STI

17.12.2019

12.12.2017

17.12.2018

R Fennell

Deferred Shares Base Pay

17.12.2018

-

-

-

-

8,628

13,805

85,331

60,904

-

-

-

-

8,628

13,805

85,331

60,904

-

-

-

-

-

-

Deferred Shares Base Pay

17.12.2019

14,236

140,794

Performance Rights

Performance Rights

17.12.2019

12.12.2017

A Gartmann

Deferred Shares Base Pay

17.12.2018

Deferred Shares Base Pay

17.12.2019

B Speirs

S Thredgold

Performance Rights

Performance Rights

17.12.2019

12.12.2017

Deferred Shares Base Pay

17.12.2018

Deferred Shares Base Pay

17.12.2019

Performance Rights

Performance Rights

Deferred Shares STI

17.12.2019

12.12.2017

17.12.2018

Deferred Shares Base Pay

17.12.2018

Performance Rights

17.12.2018

24,158

106,583

-

-

-

-

8,628

12,942

85,331

57,096

-

-

-

-

8,628

12,942

85,331

57,096

-

-

-

-

-

-

-

-

-

-

2,732

7,421

-

-

2,732

9,276

-

-

2,732

3,617

7,421

-

Prior 
years’ 
awards 
vested 3
Units

Prior 
years’ 
awards 
vested 4,7
$

Forfeit-
ed / 
Lapsed 
2,6
Units

Forfeit-
ed /
Lapsed 
5, 6 
$

68,915

15,938

92,599

6,830

4,625

47,684

50,000

518,000

1,362

1,194

1,934

13,252

13,612

12,339

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

4,098

9,276

-

-

1,365

9,276

-

-

6,830

5,138

52,973

15,306

157,805

-

-

-

-

-

-

41,349

9,562

34,574

95,636

-

-

-

-

-

-

-

-

13,773

3,188

18,522

95,636

-

-

-

-

-

-

-

-

68,915

15,938

92,600

-

-

-

-

-

-

-

-

27,566

6,375

37,043

76,511

-

-

-

-

-

-

-

-

27,566

6,375

37,043

95,636

-

-

-

-

-

-

-

-

27,566

6,375

37,043

37,291

76,511

-

-

-

-

-

13,914

92,257

1.  The grants to executives in FY2020 constituted 100% of the grants available for the year and were made on the terms described at Section 3. 
2.  The value of the performance right grants and deferred share grants is the fair value (refer Section 8.4). The minimum total value of the grants, if the applicable 

performance and service conditions are not met, is nil. The future value of the rights is dependent on the achievement of the performance hurdles and the share price 
at the time the performance rights vest. As the actual value that may be derived by the executives is dependent upon the Bank’s share price at the time the rights vest, 
an estimate of the maximum possible total value in future financial years is the fair value shown above. 

3.  The percentage of performance rights that vested in FY2020 was 30% for the FY2018 LTI Plan where the first sleeve vested at 100% when measured on NPS 

performance and the remaining two sleeves lapsed when measured on relative TSR performance. The percentage of base pay deferred share grants made in prior 
years that vested during FY2020 was 100%. The percentage of the deferred STI share grants made in prior years that vested during FY2020 was 100%. 

4.  The value of vested deferred shares is measured using the fair values applicable to the grant of deferred shares that vested. The applicable fair values are presented 
at Section 8.4. As each deferred share represents one ordinary share in the Bank, the number of ordinary shares that will vest is the same as the number of deferred 

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      3 9

 
shares that were granted. 

5.  The value of each instrument on the date it lapses or is forfeited is calculated using the fair value of the instrument. Performance rights and deferred shares lapse where 

the applicable performance and service conditions are not satisfied. 

6.  The performance rights vest subject to performance, continued service and risk assessment over the applicable performance period. If performance rights do not vest 

at the end of the performance period, they are forfeited and lapse.

7.  The Bank acquired the following securities on-market for the purpose of, and to satisfy the entitlements of holders of rights, to acquire securities granted under the 
Bank’s Employee Salary Sacrifice, Deferred Share and Performance Share Plan and BEN Omnibus Equity Plan. There is no current market buy-back scheme in place.
a. Total number of ordinary shares purchased during the financial year: 78,944 ordinary shares (FY2019: 308,214 ordinary shares); and
b. Average price per ordinary share at which the securities were purchased: $9.72 per security (FY2019: $10.20 per security). 

8.  Ms Baker was granted 200,000 of deferred base pay shares in 2019 in four tranches of 50,000, each with a varying deferral period with the first tranche vesting in 

2020. The dividends received on these grants were reinvested into ordinary shares and allocated in 4 tranches alongside each of the original tranches. The dividend 
reinvested deferred base pay shares allocated to the first trance on 08.04.2019, 03.10,2019 and 03.04.2020 therefore also vest in 2020. Note the full allocation of 5,447 
dividend reinvestment shares on 08.04.2019 has been restated in the opening balance of Deferred Shares in table 8.3 below.

8.3 Movements in Senior Executive equity holdings

The details of equity holdings in the Bank held by executives (including their close family members or any entity they, or their close family 
members, control, jointly control or significantly influence) are set out below. 

Executive

Equity 
Instrument1

Number 
at start of 
year

Granted 
during the 
year

Vested or 
released 

Lapsed or 
expired

Net change 
other

Number at 
end of year 
1, 2

Deferred shares

210,072

12,508

(59,115)

M Baker 3

Ordinary shares

448,278

Preference shares

800

-

-

65,945

-

-

-

-

Performance rights

72,768

50,000

(6,830)

(15,938)

Deferred shares

R Brosnahan 4

Ordinary shares

Performance rights

Deferred shares

T Corolis

Ordinary shares

Performance rights

Deferred shares

T Crouch

Ordinary shares

Performance rights

-

-

-

9,276

28,722

28,502

9,276

8,193

9,478

8,628

-

31,061

8,628

-

13,805

8,628

-

13,805

-

-

-

(9,276)

13,374

(4,098)

(9,276)

10,641

(1,365)

Deferred shares

20,444

14,236

(20,444)

R Fennell

Ordinary shares

157,486

-

27,274

-

-

-

-

-

(9,562)

-

-

(3,188)

-

-

Performance rights

48,742

24,158

(6,830)

(15,938)

Deferred shares

A Gartmann

Ordinary shares

Performance rights

Deferred shares

B Speirs

Ordinary shares

Performance rights

Deferred shares

S Thredgold 4

Ordinary shares

Performance rights

7,421

32,513

23,021

9,276

22,739

23,021

11,038

40,997

23,021

8,628

-

12,942

8,628

-

12,942

-

-

-

(7,421)

10,153

(2,732)

(9,276)

12,008

(2,732)

(11,038)

13,770

-

-

(6,375)

-

-

(6,375)

-

-

-

163,465

38,233

552,456

-

-

-

-

-

-

1,800

-

-

754

-

-

(103,797)

-

-

-

-

-

(22,743)

-

-

800

100,000

8,628

-

31,061

8,628

43,896

28,647

8,628

19,588

18,730

14,236

80,963

50,132

8,628

42,666

26,856

8,628

12,004

26,856

-

(16,015)

38,752

(2,732)

(20,289)

-

-

1 None of the equity holdings are held nominally.
2 None of the deferred shares or performance rights held at year end had vested and were exercisable.
3 Deferred shares for Ms Baker at the start of the year and granted during the year include deferred shares allocated via dividend reinvestment in 2019 

and 2020.

4 Table contains full FY2020 data for Ms Thredgold and Mr Brosnahan. 

40      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

 
 
8.4 Equity plan valuation inputs

Performance rights

The assumptions underlying the fair value of current performance right grants are as follows. 

Terms & Conditions for each Grant

Equity Instrument

Grant date

Fair 
value 1

Share 
price $

Exer-
cise 
price

Risk 
free 
interest 
rate

Divi-
dend 
yield

Ex-
pected 
volatility

Expect-
ed life

Perfor-
mance 
period end 
/ expiry 
date 2

Performance Rights – Sleeve 1 (MD)

16.12.2016

$10.05

$12.25

Performance Rights – Sleeve 2 (MD)

16.12.2016

$6.98

$12.25

Performance Rights – Sleeve 3 (MD)

16.12.2016

$6.98

$12.25

Performance Rights – Sleeve 1

12.12.2017

$10.09

$11.64

Performance Rights – Sleeve 2

12.12.2017

$5.81

$11.64

Performance Rights – Sleeve 3

12.12.2017

$5.81

$11.64

Performance Rights – Sleeve 1 (MD)

12.12.2017

$9.54

$11.64

Performance Rights – Sleeve 2 (MD)

12.12.2017

$5.70

$11.64

Performance Rights – Sleeve 3 (MD)

12.12.2017

$5.70

$11.64

Performance Rights – Sleeve 1

24.04.2018

$9.06

$10.59

Performance Rights – Sleeve 2

24.04.2018

$2.96

$10.59

Performance Rights – Sleeve 3

24.04.2018

$2.96

$10.59

Performance Rights – Sleeve 1

17.12.2018

$8.60

$10.37

Performance Rights – Sleeve 2

17.12.2018

$5.57

$10.37

Performance Rights – Sleeve 1 (MD)

19.12.2018

$8.06

$10.40

Performance Rights – Sleeve 2 (MD)

19.12.2018

$5.36

$10.40

Performance Rights - Sleeve 1

17.12.2019

$7.61

$9.89

Performance Rights - Sleeve 2

17.12.2019

$7.61

$9.89

Performance Rights - Sleeve 3

17.12.2019

$2.46

$9.89

Performance Rights - Sleeve 4

17.12.2019

$2.92

$9.89

Performance Rights – Sleeve 1 (MD)

17.12.2019

$7.61

$9.89

Performance Rights – Sleeve 2 (MD)

17.12.2019

$2.92

$9.89

Performance Rights - 
Transformation

17.12.2019

$7.61

$9.89

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

2.10%

5.75%

20%

4 years

30.06.2020

2.10%

5.75%

20%

4 years

30.06.2020

2.10%

5.75%

20%

4 years

30.06.2020

1.97%

5.75% 22.50% 3 years

30.06.2020

1.97%

5.75% 22.50% 3 years

30.06.2020

1.97%

5.75% 22.50% 3 years

30.06.2020

2.09% 5.75% 22.50% 4 years

30.06.2021

2.09% 5.75% 22.50% 4 years

30.06.2021

2.09% 5.75% 22.50% 4 years

30.06.2021

2.28%

6.42% 24.70% 3 years

30.06.2020

2.28%

6.42% 24.70% 3 years

30.06.2020

2.28%

6.42% 24.70% 3 years

30.06.2020

1.89%

6.73% 23.40% 3 years

30.06.2021

1.89%

6.73% 23.40% 3 years

30.06.2021

1.99%

6.73% 23.40% 4 years

30.06.2022

1.99%

6.73% 23.40% 4 years

30.06.2022

0.88%

7.08%

21.23% 4 years

30.06.2022

0.88%

7.08%

21.23% 4 years

30.06.2023

0.88%

7.08%

21.23% 4 years

30.06.2022

0.88%

7.08%

21.23% 4 years

30.06.2023

0.88%

7.08%

21.23% 4 years

30.06.2023

0.88%

7.08%

21.23% 4 years

30.06.2023

0.88%

7.08%

21.23% 4 years

30.06.2023

1 The fair value is calculated as at grant date in accordance with AASB 2 Share-based Payments using an independent valuation. 
2 The Board will test the performance condition as soon as practical after year end. Any performance rights that do not vest will lapse at 5.00pm on the 

date the Board makes its decision on what performance rights vest or lapse.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      4 1

Deferred Shares

The assumptions underlying the fair value of current deferred share grants are as follows.

Equity Instrument

Grant date

Issue price / Fair 
value 1

Share price at 
grant date

Restriction period 
end / test date

Vest / Expiry 
date

Terms & Conditions for each Grant

Deferred Shares STI

17.12.2018

Deferred Shares Base Pay

17.12.2018

Deferred Shares Base Pay

19.12.2018

Deferred Shares Base Pay

17.12.2019

$10.31

$10.31

$10.36

$9.89

$10.37

$10.37

$10.40

$9.89

30.06.2020

30.06.2020

30.06.2020

30.06.2020

30.06.2020

30.06.2020

30.06.2021

30.06.2021

1 The fair value of deferred share grants (for STI deferral and deferred base pay) is calculated using the volume weighted average closing price of the 

Bank’s shares for the five-day period ending on the grant date.

8.5 Senior Executive employment terms

The remuneration and other terms of employment for executives are contained in formal employment contracts. The material terms of the 
executive contracts at the date of this report are set out below.

Issue

Description

Applies to

What is the duration of the contracts? On-going until notice is given by either party.

All executives 

What notice must be provided by a 
Executive to end the contract without 
cause? 2

What notice must be provided by the 
Bank to end the contract without 
cause? 1

Between 6 and 12 months’ notice. No notice period 
required if material change in duties or responsibilities.

All executives

6 months’ notice or payment in lieu.2

M Baker, T Corolis, T Crouch, 
R Brosnahan 

12 months’ notice or payment in lieu.

All other executives

What payments must be made by the 
Bank for ending the contract without 
cause? 1

Payment of gross salary in lieu of period of notice 
(including payment of accrued / unused leave 
entitlements calculated to end of relevant notice period).

What are notice and payment 
requirements if the Bank ends the 
contract for cause?

Termination for cause does not require a notice period. 
Payment of pro-rata gross salary and benefits (including 
payment of accrued / unused leave entitlements) is 
required to date of termination.

All executives

All executives

Are there any post-employment 
restraints?

12 month non-competition and non-solicitation 
(employees, customers and suppliers) restriction.

Managing Director

12 month non-solicitation (employees, customers and 
suppliers) restriction.

Other executives 

1  In certain circumstances, such as a material diminution of responsibility, the Bank may be deemed to have ended the employment of an executive and will 
be liable to pay a termination benefit as outlined at the row titled “What payments must be made by the Bank for ending the contract without cause”.
2 A review of the executive employment contract was completed in 2019 having regard to market practice. Changes to the contract included reducing the 

relevant notice period from 12 months to 6 months. The 12-month notice period for existing KMP’s has been grandfathered.

42      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

 
8.6 KMP loans and other transactions 

Details on the aggregate loans provided to KMP and their related parties are as follows. The loans occur within a normal employee, 
customer or supplier relationship on terms and conditions no more favourable than those that it is reasonable to expect the Bank would 
have adopted if dealing at arms-length with an unrelated person.

Balance at 
start of 
year 1

Interest 
charged 3

Interest not 
charged

Write-off

Balance at 
end of year

Number at
year end

$’000

$’000

$’000

$’000

$’000

Non-executive Directors

2020

Executives

2020

7,504

4,884

Total Directors and 
Executives

2020

12,388

266

129

395

-

-

-

-

-

-

7,282

4,854

12,136

8

7

15

Details of KMP (including their related parties) with an aggregate of loans above $100,000 in the reporting period are as follows:

2020

Non-executive Directors

R Johanson 4

D Matthews

T Robinson

Executives

M Baker

R Fennell

A Gartmann

S Thredgold 4

Balance at 
start of year 1 

Interest 
charged 3

Interest not 
charged

Write-off

Balance at 
end of year

Highest owing 
in period 2

$’000

$’000

$’000

$’000

$’000

$’000

1,944

4,234

1,305

920

1,852

1,434

672

28

194

44

50

37

40

1

 -

 -

 -

 -

 -

 -

 -

 -

 -

 -

 -

 -

 -

 -

1,941

4,031

1,303

1,300

1,537

1,359

653

1,997

4,418

-

30

1,942

1,434

674

1 Opening balances have been restated for Ms Baker, Mr Fennell and Mr Johanson to include additional accounts. 
2 Represents aggregate highest indebtedness of the KMP during the financial year. All other items in this table relate to the KMP and their related parties. 
3 Interest charged may include the impact of interest off-set facility
4 Part year data represented for Ms Thredgold to 1 November 2019 and for Mr Johanson to 29 October 2019.

This Directors’ Report is signed in accordance with a resolution of the Board of Directors.

Jacqueline Hey 
Chair 
3 September 2020   

Marnie Baker 
Managing Director 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       4 3

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Statements

Primary Statements

Income statement

Statement of comprehensive income

Balance sheet

Statement of changes in equity

Cash flow statement

20  Risk management

Funding and Capital Management

21  Share capital

22  Retained earnings and reserves

Basis of Preparation

24  Capital management

23  Standby arrangements and uncommitted credit facilities

1  Corporate information

2  Summary of significant accounting policies

Results for the Year

3  Profit

4 

Income tax expense

5  Segment results

6  Earnings per ordinary share

7  Dividends

Financial Instruments

8  Cash and cash equivalents

9  Loans and other receivables

10 

Impairment of loans and advances

11  Financial assets at fair value through profit or loss

12  Financial assets at amortised cost

13  Financial assets at fair value 

through other comprehensive income

14  Deposits and notes payable

15  Preference shares

16  Subordinated debt

17  Securitisation and transferred assets

18  Derivative financial instruments

19  Financial instruments

44 A N N UA L F I N A N C I A L R E P O R T  2 0 2 0
44      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

Other Assets and Liabilities

25  Investment property

26  Goodwill and other intangible assets

27  Other assets

28  Other payables

29  Provisions

Other Disclosure Matters

30  Cash flow statement reconciliation

31  Subsidiaries and other controlled entities

32  Related party disclosures

33  Involvement with unconsolidated entities

34  Fiduciary activities

35  Share based payment plans

36  Commitments and contingencies

37  Remuneration of Auditor

38  Leases

39  Business combinations

40  Events after balance sheet date

Directors’ declaration

Independent Audit Report

Financial highlights

Additional information

 
Primary Statements

Income statement 
For the year ended 30 June 2020

Net interest income

Interest income

Interest expense

Total net interest income

Other revenue

Fees

Commissions and management fees

Other income

Total other revenue

Total income

Expenses

Credit expenses

Bad and doubtful debts recovered

Total credit expenses

Operating expenses

Staff and related costs

Occupancy costs

Amortisation and depreciation costs

Fees and commissions

Other operating expenses

Total other expenses

Profit before income tax expense

Income tax expense

Net profit attributable to owners of the parent

Earnings per share (cents)

Basic

Diluted

Group

2020 1

$m

2019

$m

Bank

2020 1

$m

2019

$m

Note

2,270.2 

(936.4)

2,643.3 

(1,353.7)

2,208.4 

(862.4)

2,348.4 

(1,174.4)

1,333.8 

1,289.6 

1,346.0 

1,174.0 

155.5 

56.6 

88.5 

300.6 

163.8 

73.5 

40.6 

277.9 

144.5 

15.8 

169.0 

329.3 

149.2 

19.3 

367.3 

535.8 

1,634.4 

1,567.5 

1,675.3 

1,709.8 

(173.3)

4.8 

(168.5)

(567.1)

(36.3)

(117.7)

(20.3)

(438.4)

(54.6)

4.3 

(50.3)

(170.9)

3.1 

(167.8)

(518.5)

(91.3)

(48.1)

(31.1)

(276.2)

(547.8)

(36.0)

(115.7)

(7.2)

(455.8)

(1,179.8)

(965.2)

(1,162.5)

286.1 

(93.3)

192.8 

552.0 

(175.2)

376.8 

345.0 

(82.2)

262.8 

(50.3)

2.5 

(47.8)

(463.7)

(90.5)

(45.1)

(7.4)

(249.6)

(856.3)

805.7 

(161.4)

644.3 

38.1 

35.2 

77.1 

69.7 

3

3

3

3

4

6

6

1 The Group applied AASB 16 Leases from 1 July 2019. Prior periods have not been restated.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0      4 5

2019

$m

644.3 

- 

18.1 

- 

19.5 

Statement of comprehensive income 
For the year ended 30 June 2020

Profit for the year

Note

Group

2020 1

$m

192.8 

2019

$m

376.8 

Bank

2020 1

$m

262.8 

Items which may be reclassified subsequently to profit or loss:

Revaluation (loss)/gain on debt investments at fair value 
through other comprehensive income

Revaluation gain/(loss) on debt securities at fair value 
through other comprehensive income with recycling

Transfer from asset revaluation reserve to income

Net (loss)/gain on cash flow hedges taken to equity

Tax effect on items taken directly to 
or transferred from equity

22

22

22

22

22

(0.3)

0.2 

- 

1.4 

0.1 

(20.3)

5.7 

- 

(45.6)

- 

(20.3)

(0.3)

19.5 

(5.8)

19.8 

(11.3)

Total items that may be reclassified to profit or loss

(13.4)

13.6 

(46.1)

26.3 

Items which will not be reclassified subsequently to profit or loss:

Revaluation loss on land and buildings

Actuarial loss on superannuation defined benefits plan

Tax effect on items taken directly to 
or transferred from equity

22 

22 

Total items that will not be reclassified to profit or loss

(0.7)

(1.3)

0.8 

(1.2)

- 

(0.1)

- 

(0.1)

- 

(1.3)

0.4 

(0.9)

- 

(0.1)

- 

(0.1)

Total comprehensive income for the year 

178.2 

390.3 

215.8 

670.5 

Total comprehensive income for the year attributable to:

Owners of the Company

178.2 

390.3 

215.8 

670.5 

1 The Group applied AASB 16 Leases from 1 July 2019. Prior periods have not been restated.

46      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

Balance sheet 
As at 30 June 2020

Assets

Cash and cash equivalents

Due from other financial institutions

Financial assets fair value through profit or loss (FVTPL)

Financial assets amortised cost

Financial assets fair value through other comprehensive 
income (FVOCI)

Current tax asset

Derivatives

Net loans and other receivables

Investments accounted for using the equity method

Shares in controlled entities

Property, plant and equipment

Deferred tax assets

Investment property

Goodwill and other intangible assets

Other assets

Total Assets

Liabilities

Due to other financial institutions

Deposits

Notes payable

Derivatives

Amounts payable to controlled entities

Loans payable to securitisation trusts

Income tax payable

Provisions

Other payables

Preference shares

Subordinated debt

Total Liabilities

Net Assets

Equity

Share capital

Reserves

Retained earnings

Total Equity

Group

2020 1

$m

Note

2019

$m

1,072.0

270.6

5,836.9

293.1 

Bank

2020 1

$m

826.0

137.0

5,411.1

135.0

2019

$m

880.2

270.6

5,836.9

143.8 

55.7 

13,225.4

6,133.1 

- 

150.6

17.6 

106.4

- 

150.7

1,189.6

137.0

5,411.1

325.3 

819.6 

17.6 

106.4

64,980.4

61,822.2

64,476.8

60,972.2

5.4

 - 

252.3

88.3

779.8

1,564.6

331.5

9.3

 - 

63.1

5.3

734.5

1,685.6

436.4

5.4

134.5

251.4

183.1

 - 

8.3

587.4

60.4

81.9

 - 

1,490.7

1,399.5

1,593.2

1,395.5

76,008.9

72,435.3

87,799.9

78,114.2

145.1

420.6

145.1

420.6

64,182.6

60,596.9

64,180.0

60,601.4

3,503.5

100.2

3,464.4

135.0

- 

 - 

 - 

114.4

603.4

890.2

671.3

- 

 - 

6.4

119.6

493.0

886.4

681.4

- 

100.2

561.7

23.1

135.0

786.7

15,158.0

8,754.2

- 

114.4

579.8

890.2

671.3

6.4

118.0

462.1

886.4

681.4

70,210.7

66,803.7

82,400.7

72,875.3

5,798.2

5,631.6

5,399.2

5,238.9

4,905.0

4,570.5

4,905.0

4,570.5

87.3

805.9

73.8

987.3

66.6

427.6

105.5

562.9

5,798.2

5,631.6

5,399.2

5,238.9

8 

8 

11 

12 

13 

4 

18 

9 

4 

25 

26 

27 

8 

14 

14 

18 

4 

29 

28 

15 

16 

21 

22 

22 

1 The Group applied AASB 16 Leases from 1 July 2019. Prior periods have not been restated.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       4 7

Statement of changes in equity 
For the year ended 30 June 2020

At 1 July 2019

Opening balance

Impact of adoption of new accounting standards 3

Rural Bank consolidation 4

Comprehensive income

Profit for the year

Other comprehensive income

Total comprehensive income for the year

Transactions with owners in their capacity as owners

Shares issued

Share issue expenses

Movement in Executive Share plans

Reduction in employee share ownership plan (ESOP)

Movement in general reserve for credit losses (GRCL)

Movement in operational risk reserve

Share based payment

Transfer from asset revaluation reserve

Equity dividends 

At 30 June 2020

Group

Attributable to owners of Bendigo and Adelaide Bank Limited

Issued 
ordinary 
capital
$m

Other 
issued 
capital 1 
$m

Retained 
earnings 2 
$m

Reserves 2 
$m

Total 
equity 
$m

4,575.9 

(5.4)

- 

- 
- 

- 

337.7 

(3.0)

(1.3)

- 

- 

- 

- 

- 
- 

- 

- 
- 

- 

- 

- 

- 

1.1 

- 

- 

- 

- 
- 

987.3 

(24.7)

(20.4)

73.8 

5,631.6 

- 

(24.7)

20.4 

- 

192.8 
(0.9)

- 
(13.7)

191.9 

(13.7)

192.8 
(14.6)

178.2 

- 

- 

- 

- 

(9.3)

(0.4)

1.0 

0.8 
(320.3)

- 

- 

- 

- 

9.3 

0.4 

(2.1)

(0.8) 
- 

337.7 

(3.0)

(1.3)

1.1 

- 

- 

(1.1)

- 
(320.3)

4,909.3 

(4.3)

805.9 

87.3 

5,798.2 

1 Refer to Note 21 for further details.
2 Refer to Note 22 for further details.
3 The Group applied AASB 16 Leases from 1 July 2019. Prior periods have not been restated.
4 Relates to Rural Bank consolidation adjustments.

For the year ended 30 June 2019

At 1 July 2018

Opening balance

Impact of adoption of new accounting standards 3

Comprehensive income

Profit for the year

Other comprehensive income

Total comprehensive income for the year

Transactions with owners in their capacity as owners

Shares issued

Reduction in employee share ownership plan (ESOP)

Movement in general reserve for credit losses (GRCL)

Movement in operational risk reserve

Share based payment

Equity dividends 

At 30 June 2019

Group

Attributable to owners of Bendigo and Adelaide Bank Limited

Issued 
ordinary 
capital
$m

Other 
issued 
capital 1 
$m

Retained 
earnings 2 
$m

Reserves 2 
$m

Total 
equity 
$m

4,529.9 

(6.6)

- 

- 
- 

- 

46.0 

- 

- 

- 

- 
- 

- 

- 
- 

- 

- 

1.2 

- 

- 

- 
- 

975.9 

(11.1)

121.1 

5,620.3 

(82.8)

(93.9)

376.8 
(0.1)

376.7 

- 

- 

(19.9)

(0.6)

1.0 
(334.7)

- 
13.6 

13.6 

- 

- 

19.9 

0.6 

1.4 
- 

376.8 
13.5 

390.3 

46.0 

1.2 

- 

- 

2.4 
(334.7)

4,575.9 

(5.4)

987.3 

73.8 

5,631.6 

1 Refer to Note 21 for further details.
2 Refer to Note 22 for further details.
3 The Group applied AASB 9 Financial Instruments from 1 July 2018. Further information can be found in the Group's 2019 Annual Financial Report.

48      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

 
 
 
 
 
 
Statement of changes in equity (continued) 
For the year ended 30 June 2020

At 1 July 2019

Opening balance

Impact of adoption of new accounting standards 3

Rural Bank consolidation 4

Comprehensive income

Profit for the year

Other comprehensive income

Total comprehensive income for the year

Transactions with owners in their capacity as owners

Shares issued

Share issue expenses

Movement in Executive Share plans

Reduction in employee share ownership plan (ESOP)

Movement in general reserve for credit losses (GRCL)

Share based payment

Equity dividends 

At 30 June 2020

Bank

Attributable to owners of Bendigo and Adelaide Bank Limited

Issued 
ordinary 
capital
$m

Other 
issued 
capital 1 
$m

Retained 
earnings 2 
$m

Reserves 2 
$m

Total 
equity 
$m

4,575.9 

(5.4)

- 

- 

- 
- 

- 

337.7 

(3.0)

(1.3)

- 

- 

- 
- 

- 

- 

- 
- 

- 

- 

- 

- 

1.1 

- 

- 
- 

562.9 

(24.7)

(43.9)

105.5 

5,238.9 

- 

- 

(24.7)

(43.9)

262.8 
(0.9)

- 
(46.1)

261.9 

(46.1)

262.8 
(47.0)

215.8 

- 

- 

- 

- 

(9.3)

1.0 
(320.3)

- 

- 

- 

- 

9.3 

(2.1)
- 

337.7 

(3.0)

(1.3)

1.1 

- 

(1.1)
(320.3)

4,909.3 

(4.3)

427.6 

66.6 

5,399.2 

1 Refer to Note 21 for further details.
2 Refer to Note 22 for further details.
3 The Group applied AASB 16 Leases from 1 July 2019. Prior periods have not been restated.
4 Relates to Rural Bank consolidation adjustments.

For the year ended 30 June 2019

At 1 July 2018

Opening balance

Impact of adoption of new accounting standards 3

Comprehensive income

Profit for the year

Other comprehensive income

Total comprehensive income for the year

Transactions with owners in their capacity as owners

Shares issued

Reduction in employee share ownership plan (ESOP)

Movement in general reserve for credit losses (GRCL)

Balances from transfer of business

Share based payment

Equity dividends 

At 30 June 2019

Bank

Attributable to owners of Bendigo and Adelaide Bank Limited

Issued 
ordinary 
capital
$m

Other 
issued 
capital 1 
$m

Retained 
earnings 2 
$m

Reserves 2 
$m

Total 
equity 
$m

4,529.9 

(6.6)

- 

- 
- 

- 

46.0 

- 

- 

- 

- 
- 

- 

- 
- 

- 

- 

1.2 

- 

- 

- 
- 

282.1 

(12.0)

122.2 

4,927.6 

(66.0)

(78.0)

644.3 
(0.1)

644.2 

- 

- 

(19.9)

2.2 

1.0 
(334.7)

- 
26.3 

26.3 

- 

- 

19.9 

1.7 

1.4 
- 

644.3 
26.2 

670.5 

46.0 

1.2 

- 

3.9 

2.4 
(334.7)

4,575.9 

(5.4)

562.9 

105.5 

5,238.9 

1 Refer to Note 21 for further details.
2 Refer to Note 22 for further details.
3 The Group applied AASB 9 Financial Instruments from 1 July 2018. Further information can be found in the Group's 2019 Annual Financial Report.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      4 9

 
 
 
 
 
 
Cash flow statement 
For the year ended 30 June 2020

Cash flows from operating activities

Group

2020 

$m

2019

$m

Bank

2020

$m

2019

$m

Note

Interest and other items of a similar nature received

2,323.5 

2,646.2 

2,218.9 

2,325.6 

Interest and other costs of finance paid 1

Receipts from customers (excluding effective interest)

Payments to suppliers and employees

Dividends received

Income taxes paid

Cash flows from operating activities before changes in 
operating assets and liabilities 

(Increase)/decrease in operating assets

(1,005.9)

(1,361.4)

(928.4)

(1,167.5)

257.0 

280.4 

212.3 

(963.9)

(1,000.1)

(1,036.8)

1.6 

0.9 

1.3 

(183.0)

(205.9)

(175.7)

228.3 

(753.3)

300.6 

(207.3)

429.3 

360.1 

291.6

726.4 

Net (increase)/decrease in balance of loans and other receivables

Net increase in balance of investment securities

(3,319.9)

(384.0)

(337.6)

(773.2)

2,991.1 

(3,518.7)

(6,671.0)

(2,043.4)

Increase/(decrease) in operating liabilities

Net increase in balance of deposits

Net increase/(decrease) in balance of notes payable

Net cash flows from operating activities

30 

Cash flows related to investing activities

Cash paid for purchases of property, plant and equipment

Cash proceeds from sale of property, plant and equipment

Cash paid for purchases of investment property

Cash proceeds from sale of investment property

Cash paid for purchases of intangible assets

Cash paid for purchases of equity investments

Cash proceeds from sale of equity investments

Cash proceeds from return of capital/dividend 
from JV partners

Net cash flows used in investing activities

Cash flows from financing activities

Net proceeds from issue of ordinary/convertible preference shares

Proceeds from issue of subordinated debt holders

Repayment of subordinated debt

Dividends paid

Repayment of lease liabilities 2

Repayment of ESOP shares

Payment of share issue costs

3,585.7 

1,037.1 

3,578.5 

5,072.5 

39.1 

350.2 

(27.0)

4.2 

(59.3)

50.0 

(7.4)

(4.5)

0.1 

4.4 

(80.4)

206.0 

(12.6)

0.8 

(67.0)

44.1 

(3.6)

(0.3)

- 

2.0 

(23.1)

167.1

(26.8)

0.5 

- 

- 

(2.0)

(4.5)

- 

4.6 

23.1 

259.9 

(12.6)

0.6 

- 

- 

- 

(0.3)

- 

2.0 

(39.5)

(36.6)

(28.2)

(10.3)

294.8 

- 

(10.5)

(277.4)

(54.9)

1.1 

(4.3)

- 

294.8 

272.2 

(300.0)

(288.7)

- 

1.2 

- 

- 

(10.5)

(277.4)

(54.9)

1.1 

(4.3)

- 

282.2 

(300.0)

(288.7)

- 

1.2 

- 

Net cash flows used in financing activities

(51.2)

 (315.3)

(51.2)

(305.3)

Net increase/(decrease) in cash and cash equivalents 

Cash and cash equivalents at the beginning of period

259.5 

 922.0 

(145.9)

 1,067.9 

Cash and cash equivalents at the end of period

8

 1,181.5 

 922.0 

87.7 

 730.2 

 817.9 

(55.7)

 785.9 

 730.2 

1 Includes cash outflows relating to the interest component of lease payments in accordance with AASB 16 Leases, which was adopted by the 

Group from 1 July 2019. Comparative information has not been restated.

2  Represents cash outflows relating to the principal component of lease liabilities recorded in accordance with AASB 16 Leases, which was 

adopted by the Group from 1 July 2019. Comparative information has not been restated.

50      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

 
Basis of preparation

This section describes the Group's significant accounting policies that relate to the financial statements and 
notes of the accounts. If an accounting policy relates to a particular note, the applicable policy is contained 
within the relevant note. This section also details new accounting standards, amendments and interpretations, 
and whether they are effective in 2020 or later years. We explain how these changes are expected to impact the 
financial position and performance of the Group.

1 Corporate information

The financial report of Bendigo and Adelaide Bank Limited ('the 
Bank') and its controlled entities ('the Group') for the year ended 
30 June 2020 was authorised for issue in accordance with a 
resolution of the directors on 3 September 2020.

Bendigo and Adelaide Bank Limited is a company limited by 
shares incorporated in Australia, whose shares are publicly 
traded on the Australian Securities Exchange.

The domicile of Bendigo and Adelaide Bank Limited is Australia.

The registered office of the company is: 
The Bendigo Centre, 22 – 44 Bath Lane Bendigo, Victoria

2 Summary of significant accounting policies

Basis of preparation
The financial report of Bendigo and Adelaide Bank Limited:
• 
• 

is a general purpose financial report;
has been prepared in accordance with Australian 
Accounting Standards and interpretations issued by 
the Australian Accounting Standards Board (AASB) and 
International Financial Reporting Standards (IFRS) as issued 
by the International Accounting Standards Board (IASB);
has been prepared in accordance with the requirements of 
the Corporations Act 2001;
has been prepared in accordance with the requirements for 
an authorised deposit-taking institution under the Banking 
Act 1959 (as amended);
has been presented in Australian dollars, which is the 
functional presentation currency of the Bank and each 
of its subsidiaries, with all values rounded to the nearest 
hundred thousand dollar ($'00,000) in accordance with 
ASIC Corporations (rounding in Financial/Directors' Reports) 
instrument 2016-191, unless otherwise stated;
includes foreign currency transactions that are translated 
into the functional currency using exchange rates at the 
date of the transaction;
where necessary, presents reclassified comparatives for 
consistency with current year disclosures.

• 

• 

• 

• 

• 

Basis of measurement
The consolidated financial statements have been prepared on a 
historical cost basis except for the following material items that 
are measured at fair value in the Balance Sheet:
• 

Financial assets and liabilities at fair value through profit or 
loss (FVTPL)
Derivative financial instruments
Debt and equity instruments measured at fair value through 
other comprehensive income (FVOCI)

• 
• 

Significant accounting judgements, 
estimates and assumptions

In preparing these consolidated financial statements, 
management has made judgements, estimates and assumptions 
that affect the application of the Group’s accounting policies 
and the reported amounts of assets, liabilities, revenues, 
expenses and the accompanying disclosures, as well as the 
disclosure of contingent liabilities. Uncertainty about these 
assumptions and estimates could result in outcomes that require 
a material adjustment to the carrying amount of assets or 
liabilities in future periods. Estimates and underlying assumptions 
are reviewed on an ongoing basis. Critical accounting 
judgements, estimates and assumptions are detailed within the 
relevant note.

The rapid development of the COVID-19 pandemic during 2020 
has had severe consequences for communities worldwide. The 
global economic disruption and financial market volatility caused 
by the COVID-19 pandemic has created uncertainty about future 
economic and market conditions. While measures have been 
put in place by governments, regulators and the central banks 
to mitigate the impacts of COVID-19 on the economy, there is 
still uncertainty as to whether these measures will be sufficient. 
In preparing the financial statements for the year ended 30 June 
2020, the Group has considered the impact of COVID-19 on 
critical judgements, estimates and assumptions. 

More information on these judgements, estimates and 
assumptions have been included in the following notes:
Note 10 Impairment of loans and advances
• 
Note 18 Derivative financial instruments
• 
Note 19 Financial instruments
• 
Note 25 Investment property
• 
Note 26 Goodwill and other intangible assets
• 
Note 38 Leases
• 

Events subsequent to reporting date
With consideration to AASB 110 Events after the Reporting 
Date, the Group has assessed whether the Melbourne and 
Victorian lockdown announced by the Victorian Premier on 7 
July 2020 constitutes a subsequent event. While it was a new 
decision made after 30 June 2020, it was based on events 
that had occurred prior to 30 June 2020.  In the calculation 
of the collectively assessed provision as at 30 June 2020, the 
Group considered the possibility of a second wave of COVID-19 
and further lockdowns in the range of scenarios used, hence 
no adjustments were required.  The Group regularly reviews 
the forward-looking information and scenarios given that the 
COVID-19 situation is constantly evolving.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      5 1

2 Summary of significant accounting policies (continued)

Changes in accounting policies

AASB 16 Leases
The Group applied AASB 16 Leases from 1 July 2019. Prior to the 
adoption of AASB 16, non-cancellable operating lease payments 
were not recognised as liabilities but were recognised as rental 
expenses over the lease term on a straight line basis.

The Group applied AASB 16 using the modified retrospective 
approach, under which comparative information is not restated 
and the cumulative effect of initially applying AASB 16 is 
recognised as an adjustment to the opening balance of retained 
earnings as at 1 July 2019.

Definition of a lease
On initial application of AASB 16, the Group elected to apply the 
practical expedient to grandfather the assessment of which 
transactions are leases. Contracts entered into before 1 July 2019 
that had previously been identified as leases under AASB 117 
Leases and Interpretation 4 Determining whether an Arrangement 
contains a Lease, were not reassessed by the Group but were 
considered to also be leases under AASB 16. The definition of a 
lease under AASB 16 has been applied only to contracts entered 
into or changed on or after 1 July 2019.

The Group as a lessee
As a lessee the Group leases many assets including property, IT 
equipment and ATMs. The Group previously classified leases as 
operating or finance leases based on an assessment of whether 
the lease transferred significantly all the risks and rewards 
incidental to the ownership of the underlying asset to the Group. 

On transition to AASB 16, right-of-use assets (ROUA) and leases 
liabilities have been recorded for most of the Group’s leases, 
however, the Group applied the following practical expedients to 
leases previously classified as operating leases under AASB 117.  

The Group:
• 

has not recognised ROUAs and liabilities for leases with 
lease term ending within 12 months of 1 July 2019;
has not recognised ROUAs and liabilities for leases of low 
value assets;
has measured the ROUAs using their carrying amount as if 
AASB 16 had been applied since the lease commencement 
date but discounted using the Group’s incremental 
borrowing rate at 1 July 2019;
excluded initial direct costs from the measurement of the 
ROUA at 1 July 2019;
has recognised its lease liabilities by discounting the 
remaining lease payments as at 1 July 2019 using the 
incremental borrowing rate for each portfolio of leases with 
reasonably similar characteristics; and
used hindsight when determining the lease term where the 
contract contains options to extend or terminate the lease.

• 

• 

• 

• 

• 

There were no onerous lease contracts that would have required 
an adjustment to the ROUAs at the date of initial application.

The Group as a lessor
The Group is not required to make any adjustments on transition 
to AASB 16 for leases in which it acts as the lessor, except for 
sub-leases. The Group sub-leases some of its properties. Under 
AASB 117, the head lease and the sub-lease contracts were 
classified as operating leases.  

52      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

On transition to AASB 16, the Group recognised a ROUA in relation 
to the head lease. The Group has assessed the classification of 
the sub-lease contracts with reference to the ROUA rather than 
the underlying asset, concluding that they are also operating 
leases under AASB 16. The Group has applied AASB 15 Revenue 
from Contracts with Customers to allocate consideration in the 
contract to each lease and non-lease component.

Impact on transition
On transition to AASB 16, the Group recognised ROUAs and 
lease liabilities on the Balance Sheet, with an adjustment being 
made to the opening balance of retained earnings as at 1 July 
2019. The impact on transition is summarised below:

Right-of-use assets

Deferred tax asset

Other assets

Lease liabilities

Provisions

Retained earnings

As at 1 July 2019

$m

226.9

9.9

(0.4)

(266.1)

5.0

24.7

The recognised ROUAs relate to the following types of assets:

Right-of-use assets – Properties

Right-of-use assets – IT Equipment

Right-of-use assets – ATMs

Total right-of-use assets

As at 1 July 2019

$m

202.4

18.7

5.8

226.9

When measuring lease liabilities for leases that were classified as 
operating leases, the Group discounted lease payments using its 
incremental borrowing rate at 1 July 2019. The weighted-average 
rate applied was 2.9%.

An explanation of the differences between the operating lease 
commitments previously disclosed in the Group’s 2019 Annual 
Financial Report and the lease liabilities recognised in the 
Balance Sheet as at 1 July 2019 is as follows:

Operating lease commitments disclosed 
as at 30 June 2019

Less: Leases with less than 12 months of lease 
term at transition

Less: Low-value leases

Less: Discounting effect using incremental 
borrowing rate 

Less: Amounts included in commitments but 
excluded in AASB 16 1

Add: Extension options which are reasonably 
certain to be exercised

Add: Adjustment relating to changes in the index 
or rate affecting variable payments

Lease liabilities recognised as at 1 July 2019

$m

362.2

(2.0)

(21.4)

(22.5)

(47.5)

6.8

(9.5)

266.1

1 Examples of amounts included in commitments but excluded from AASB 

16 calculations include GST and operational expenditure.

 
2 Summary of significant accounting policies (continued)

Changes in accounting policies (continued)

AASB 16 Leases (continued)

Leases accounting policy
The accounting policy applied by the Group to leases from 1 
July 2019 is described below. At the inception of a contract, the 
Group makes an assessment as to whether the contract is a 
lease or contains a lease. A contract is, or contains, a lease if 
the contract conveys the right to control the use of an identified 
asset for a period of time in exchange for consideration.

The Group has elected not to recognise ROUAs and lease 
liabilities for leases of low-value assets and short-term leases 
(leases that have lease terms of 12 months or less). The Group 
recognises the lease payments associated with these leases as 
an expense on a straight-line basis over the lease term.

1. As a lessee
At the commencement or on modification of a contract that 
contains a lease component, the Group recognises a ROUA and 
a lease liability. The ROUA is initially measured at cost, which 
comprises the initial amount of the lease liability adjusted for 
any lease payments made at or before the commencement 
date, plus any initial direct costs incurred and an estimate of 
costs to dismantle and remove the underlying asset or to restore 
the underlying asset or the site on which it is located, less any 
lease incentives received. ROUAs are included in the balance of 
Property, plant and equipment in the Balance Sheet.

The ROUA is subsequently depreciated using the straight-line 
method from the commencement date to the earlier of the end 
of the useful life of the ROUA or the end of the lease term. In 
addition, the ROUA is periodically reduced by impairment losses, if 
any, and adjusted for certain remeasurements of the lease liability.

The Group will assess, at each reporting date, whether there is 
an indication that a ROUA may be impaired.  If any indication 
exists, the Group will estimate the recoverable amount of the 
ROUA, and if the carrying amount of the ROUA exceeds its 
recoverable amount, the ROUA will be considered impaired 
and written down to its recoverable amount.  At each reporting 
date an assessment will be made to determine whether there 
is an indication that previously recognised impairment losses 
in relation to ROUAs no longer exist or have decreased. If such 
indication exists, the Group will estimate the ROUA’s recoverable 
amount. A previously recognised impairment loss will be 
reversed only if there has been a change in the assumptions 
used to determine the asset’s recoverable amount since the 
last impairment loss was recognised. The reversal will be limited 
so that the carrying amount of the ROUA does not exceed its 
recoverable amount, nor exceed the carrying amount that would 
have been determined, net of depreciation, had no impairment 
loss been recognised for the asset in prior years. Such a reversal 
will be recognised in the Income Statement unless the asset 
is carried at a revalued amount, in which case, the reversal is 
treated as a revaluation increase.

The lease liability is initially measured at the present value of 
the lease payments that are not paid at the commencement 
date, discounted using the interest rate implicit in the lease or, if 
that rate cannot be readily determined, the Group’s incremental 
borrowing rate. Generally, the Group uses its incremental 
borrowing rate as the discount rate. Lease liabilities are included 
in the balance of Other payables in the Balance Sheet.

The Group determines its incremental borrowing rate through 
reference to internal cost of funds rates and makes certain 
adjustments to reflect the terms of the lease and type of the 
asset leased.

• 

• 

• 

Lease payments included in the measurement of the lease 
liability comprise the following:
• 

fixed payments (including in-substance fixed payments), less 
any lease incentives received;
variable lease payments that are based on an index or 
a rate, initially measured using the index or rate as at the 
commencement date;
amounts expected to be payable under residual value 
guarantees; and
the exercise price under a purchase option that the Group 
is reasonably certain to exercise, lease payments in an 
optional renewal period if the Group is reasonably certain 
to exercise an extension option, and penalties for early 
termination of a lease unless the Group is reasonably 
certain not to terminate early.

For contracts that contain both lease and non-lease 
components, the Group allocates the consideration to each 
lease component on the basis of the relative stand-alone price 
of the lease and the non-lease component. For property leases, 
the Group has elected not to separate non-lease components 
and account for the lease and non-lease components as a 
single lease component.

The lease liability is measured at amortised cost using the 
effective interest method. It is remeasured when there is a 
change in future lease payments arising from a change in an 
index or rate, if there is a change in the Group’s estimate of 
the amount expected to be payable under a residual value 
guarantee, if the Group changes its assessment of whether it will 
exercise a purchase, extension or termination option or if there 
is a revised in-substance fixed lease payment. When the lease 
liability is remeasured in this way, a corresponding adjustment is 
made to the carrying amount of the ROUA or is recorded in the 
Income Statement if the carrying amount of the ROUA has been 
reduced to zero. Lease liability is included in the balance of Other 
payables in the Balance Sheet.

In the Cash Flow Statement, the principal component of lease 
payments is considered to be a financing activity and the 
interest component is captured in net cash flows from operating 
activities as an interest payment.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       5 3

2 Summary of significant accounting policies (continued)

The Group’s hedging derivatives portfolio of interest rate swaps 
is exposed to the Bank Bill Swap Rate (BBSW). The project 
established to monitor the developments of regulators and to 
assess the impact of the introduction of alternative risk-free 
rates is continuing. This program of works includes assessing and 
implementing necessary changes to ensure the introduction of 
the new risk-free rate is incorporated into the Group's internal 
processes and systems including pricing, risk management, 
documentation and hedge arrangements. 

The Group's hedging relationships are predominately affected 
by the BBSW. Given the Group expects that BBSW will continue 
to exist as a benchmark rate going forward, it does not foresee 
an impact on its fair value or cash flow hedges.

Recently issued or amended standards 
not yet effective

Amendments to References to Conceptual Framework 
in IFRS Standards
In June 2019 the AASB issued a revised Conceptual Framework 
for Financial Reporting. The new Framework includes updated 
definitions and criteria for the recognition and derecognition of 
assets and liabilities. Additionally, it introduces new concepts 
on measurement, including factors to consider when selecting 
a measurement basis. The revised Conceptual Framework will 
apply to the Group from 1 July 2020 and is not expected to have 
a material impact on the Group.

The following amendments to existing standards are not 
expected to result in significant changes to the Group’s 
accounting policies:
• 

2018-6 Amendments to Australian Accounting Standards – 
Definition of a Business [AASB 3];
2018-7 Amendments to Australian Accounting Standards – 
Definition of Material [AASB 101 and AAS 108];
2019-1 Amendments to Australian Accounting Standards – 
Reference to the Conceptual Framework;
AASB 17 Insurance Contracts;
Classification of liabilities as current or non-current 
(Amendments to AASB 101);
COVID-19 Related Rent Concessions 
(Amendments to AASB 16);
Onerous Contracts - Cost of Fulfilling a Contract 
(Amendments to AASB 137);
Annual Improvements to IFRS Standards 2018-2020;
Property, Plant and Equipment: Proceeds before Intended Use 
(Amendments to AASB 16); and
Reference to the Conceptual Framework (Amendments to 
AASB 3).

• 

• 

• 
• 

• 

• 

• 
• 

• 

Changes in accounting policies (continued)

AASB 16 Leases (continued)

Leases accounting policy (continued)

2. As a lessor
When the Group acts as a lessor, it determines at lease inception 
whether each lease is a finance lease or an operating lease. 
To classify each lease, the Group makes an overall assessment 
of whether the lease transfers substantially all of the risks and 
rewards incidental to ownership of the underlying asset. If this 
is the case, then the lease is a finance lease; if not, then it is an 
operating lease. As part of this assessment, the Group considers 
certain indicators such as whether the lease is for the major part 
of the economic life of the asset.

When the sub-lease is assessed as a finance lease, the Group 
derecognises the ROUA relating to the head lease that is 
transfers to the sub-lessee and recognises the net investment 
in the sub-lease as a receivable. Any difference between the 
ROUA derecognised and the net investment in the sub-lease is 
recognised in the Income Statement. 
The lease liability relating to the head lease is retained in the 
Balance Sheet, representing the lease payments owed to the 
head lessor.

When the sub-lease is assessed as an operating lease, the 
Group recognises lease income from the sub-lease in the Income 
Statement on straight-line basis over the lease term and the 
ROUA relating to the head lease is not derecognised.

When the Group is an intermediate lessor, it accounts for its 
interests in the head lease and the sub-lease separately. It 
assesses the lease classification of a sub-lease with reference to 
the ROUA arising from the head lease, rather than the underlying 
asset. For contracts which contain lease and non-lease 
components, the Group allocates the consideration based on a 
relative stand-alone selling price basis.

Interest Rate Benchmark Reform 
(Amendments to IFRS 9, IAS 39 and IFRS 7)
The Group early adopted AASB 2019-3 Amendments to 
Australian Accounting Standards - Interest Rate Benchmark 
Reform, issued by the AASB in October 2019. The standard 
includes a number of reliefs that apply to all hedging 
relationships directly affected by interest rate benchmark reform. 
A hedging relationship is affected if interest rate benchmark 
reform gives rise to uncertainties about the timing and/or amount 
of benchmark-based cash flows of the hedged item or the 
hedging instrument.

The reliefs apply during the period before the replacement of 
an existing interest rate benchmark with an alternative risk-free 
rate. The reliefs cease to apply once certain conditions are met. 

54      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

Results for the year

This section outlines the performance of the Group in more detail. Further analysis has been provided for the 
following key areas: revenue and expenses, income tax, segment results, earnings per share and dividends.

3 Profit

Interest income

Effective interest income
Cash and cash equivalents

Assets held at FVTPL

Assets held at FVOCI

Assets held at amortised cost

Reverse repurchase agreements

Loans and other receivables

Total interest income

Interest expense

Deposits
Retail

Wholesale - domestic

Wholesale - offshore

Other borrowings
Notes payable

Repurchase agreements

Lease liability - interest expense

Preference shares

Subordinated debt

Total interest expense

Total net interest income

Other revenue

Fee income

Assets

Group

2020 1

$m

2019

$m

Bank

2020 1

$m

Note

0.5 

58.5 

1.0 

1.1 

11.5 
2,197.6 

2,270.2 

(668.8)

(125.9)

- 

(73.8)

(4.0)

(7.4)

(29.4)
(27.1)

1.2 

94.0 

4.7 

12.0 

13.4 
2,518.0 

2,643.3 

(965.7)

(208.9)

(4.1)

(94.4)

(7.8)

- 

(35.7)
(37.1)

(936.4)
1,333.8

(1,353.7)
1,289.6

0.4 

58.5 

148.8 

1.1 

11.5 
1,988.1 

2,208.4 

(668.7)

(125.9)

- 

0.1 

(4.0)

(7.4)

(29.4)
(27.1)

(862.4)
1,346.0

2019

$m

1.2 

95.3 

166.3 

0.6 

13.4 
2,071.6 

2,348.4 

(894.3)

(196.1)

(4.1)

(0.1)

(7.5)

- 

(35.7)
(36.6)

(1,174.4)
1,174.0

Liabilities and other products

Trustee, management and other services

Total fee income

Commissions and management fees

Revenue from contracts with customers

Other income

Foreign exchange income

Factoring products income

Trading book income

Homesafe revaluation gain/(loss)

25

Dividend income

Other

Total other income

Total other revenue

76.0 

76.1 
3.4 

77.4 

83.2 
3.2 

67.8 

76.0 
0.7 

68.8 

79.8 
0.6 

155.5 

163.8 

144.5 

149.2 

56.6 

73.5 

15.8 

19.3 

212.1 

237.3 

160.3 

168.5 

22.6 

1.4 

11.2 

36.0 

1.3 
16.0 

88.5 

22.4 

1.7 

12.2 

(24.1)

0.6 
27.8 

40.6 

300.6 

277.9 

22.6 

1.4 

11.2 

- 

120.5 
13.3 

169.0 

329.3 

22.4 

1.7 

12.4 

- 

300.6 
30.2 

367.3 

535.8 

1 The Group applied AASB 16 Leases from 1 July 2019. Prior periods have not been restated.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0      5 5

3 Profit (continued)

Recognition and measurement

Interest income or expense on financial instruments that are 
recognised at amortised cost or fair value through other 
comprehensive income are measured using the effective interest 
rate method. 

The effective interest rate is the rate that exactly discounts 
estimated future cash receipts or payments through the 
expected life of the financial instrument or, when appropriate, 
a shorter period, to the gross carrying amount of the financial 
instrument. Calculation of the effective interest rate takes into 
account fees receivable (i.e. origination and application fees) 
or payable that are an integral part of the instrument's yield, 
premiums or discounts on acquisition or issue, early redemption 
fees and transaction costs. All contractual terms of a financial 
instrument are considered when estimating future cash flows.

The Group adopted AASB 16 Leases on 1 July 2019. Consequently, 
where the Group acts as a lessee, and a lease liability has been 
recognised, the interest expense associated with the lease 
liability is recognised as an interest expense.

Note

10 

Expenses

Credit expenses

Individually assessed provision

Collectively assessed provision

Bad debts written off

Bad debts recovered

Total credit expenses

Operating expenses

Staff and related costs

Salaries, wages and incentives

Superannuation contributions

Other staff related costs

Total staff and related costs

Occupancy costs

Operating lease rentals

Depreciation of leasehold improvements

Other

Total occupancy costs

Amortisation and depreciation

Amortisation of acquired intangibles

Amortisation of software intangibles 2

Depreciation of property, plant and equipment 3

Total amortisation and depreciation costs

Fees and commission expense

Other operating expenses

Communications, postage and stationery

Computer systems and software costs

Advertising and promotion

Other product and services delivery costs

Other expenses 4

Total other operating expenses

Total other expenses

Trading book income represents the fair value adjustments for 
financial assets measured at FVTPL.

Commissions and management fees are earned by the Group 
from a diverse range of financial services provided to customers. 
Fees, commissions and management fees are recognised 
at an amount that reflects the consideration to which the 
Group expects to be entitled in exchange for providing the 
services. The performance obligations, as well as the timing 
of their satisfaction, are identified, and determined, at the 
inception of the contract. When the Group provides a service 
to its customers, consideration is invoiced and generally due 
immediately upon satisfaction of a service provided at a point in 
time or over the contract period for a service provided over time.

Dividend income is recognised by the Group when the right to 
receive a payment is established.

Homesafe revaluation gain/(loss) reflects the gains or losses 
arising from changes in the fair value of investment property and 
are recognised in the year in which they arise. Refer to Note 25 
for further information.

Group

2020 1

$m

(56.4)

(106.2)

(10.7)
4.8 

(168.5)

(481.0)

(50.1)
(36.0)

(567.1)

(5.5)

(7.8)
(23.0)

(36.3)

(3.2)

(50.1)
(64.4)

(117.7)

(20.3)

(35.8)

(70.9)

(31.6)

(24.3)
(275.8)

(438.4)

2019

$m

(70.1)

25.5 

(10.0)
4.3 

(50.3)

(445.2)

(40.8)
(32.5)

(518.5)

(57.2)

(8.4)
(25.7)

(91.3)

(3.7)

(33.8)
(10.6)

(48.1)

(31.1)

(37.2)

(74.9)

(29.5)

(31.0)
(103.6)

(276.2)

Bank

2020 1

$m

(56.3)

(106.3)

(8.3)
3.1 

2019

$m

(69.2)

21.5 

(2.6)
2.5 

(167.8)

(47.8)

(464.4)

(48.5)
(34.9)

(547.8)

(5.5)

(7.8)
(22.7)

(36.0)

(1.8)

(49.6)
(64.3)

(115.7)

(7.2)

(38.0)

(67.9)

(30.9)

(24.3)
(294.7)

(455.8)

(398.2)

(36.5)
(29.0)

(463.7)

(57.0)

(8.3)
(25.2)

(90.5)

(1.8)

(33.2)
(10.1)

(45.1)

(7.4)

(39.7)

(69.8)

(27.2)

(30.9)
(82.0)

(249.6)

(856.3)

1 The Group applied AASB 16 Leases from 1 July 2019. Prior periods have not been restated.
2 FY20 includes software accelerated amortisation expenses (Group: $19.0m and Bank: $18.5m).
3 FY20 includes depreciation of ROUAs.
4 FY20 includes software impairment charges (Group: $121.9m and Bank: $121.9m).

56      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

(1,179.8)

(965.2)

(1,162.5)

3 Profit (continued)

Recognition and measurement

Operating expenses are recognised as the relevant service is 
rendered, or once a liability is incurred.

Credit expenses are measured as the difference between the 
carrying amount and the value of the estimated future cash 
flows, discounted at the financial instruments original effective 
interest rate. Refer to Note 10 for more information on the 
impairment of loans and advances.

Staff and related costs
Wage and salary costs are recognised over the period in which 
the employees provide the service. Refer to Note 29 for more 
information relating to staff provisions.

Incentive payments are recognised to the extent that the Group 
has a present obligation. Refer to Note 35 for further information 
on share based payments.

Superannuation contributions are made to an employee 
accumulation fund and expensed when they become payable. 
The Group also operates a defined benefits scheme, the 
membership of which is now closed.

Occupancy costs
Includes operating lease expenses relating to low value assets 
and short-term leases (leases that have lease terms of 12 months 
or less). Prior to the adoption of AASB 16 on 1 July 2019 operating 
lease payments were recognised as an expense on a straight 
line basis over the lease term. 

Amortisation
Refer to Note 26 for information on the amortisation of 
intangibles.

Depreciation
Following the adoption of AASB 16 on 1 July 2019, expenses 
associated with operating leases are shown as depreciation 
of the Right-of-Use-Assets (ROUA). Comparatives have not 
been restated. Refer to Note 38 for further information on the 
depreciation of leased assets.

Goods and services tax (GST)
Revenues, expenses and assets are recognised net of the 
amount of GST except:
• 

where the GST incurred on a purchase of goods and 
services is not recoverable from the taxation authority, in 
which case the GST is recognised as part of the cost of 
acquisition of the asset or as part of the expense item as 
applicable; and
receivables and payables are stated with the amount of 
GST included.

• 

The net amount of GST recoverable from or payable to 
the taxation authority is included as part of receivables or 
payables in the Balance Sheet. Cash flows are included 
in the cash flow statement on a gross basis. The GST 
component of cash flows arising from investing and financing 
activities, which are recoverable from or payable to the 
taxation authority, are classified as operating cash flows.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       5 7

4 Income tax expense
Major components of income tax expense are:

Income Statement

Current income tax

Current income tax charge

Franking credits

Adjustments in respect of current income tax of previous years

Deferred income tax

Adjustments in respect of deferred income tax of previous years

Relating to origination and reversal of temporary differences

Group

2020

$m

2019

$m

Bank

2020

$m

2019

$m

(163.1)

(168.0)

(157.5)

(144.5)

1.0 

2.5 

(1.4)

67.7 

1.1 

5.9 

(4.2)

(10.0)

1.0 

2.6 

(1.6)

73.3 

1.1 

7.0 

(5.2)

(19.8)

Income tax expense reported in the Income Statement

(93.3)

(175.2)

(82.2)

(161.4)

Statement of changes in equity

Deferred income tax related to items charged or credited 
directly in equity

Net gain on cash flow hedges

6.1 

(5.8)

Net gain on financial assets fair value through other 
comprehensive income (FVOCI)

Net gain on revaluation of land and buildings

Actuarial gain on superannuation defined benefits plan

Income tax charged or credited in equity

(0.2)

0.2 

0.4 

6.5 

6.1 

13.7 

- 

0.4 

(5.8)

(5.5)

- 

- 

- 

- 

- 

(5.8)

20.2 

(11.3)

A reconciliation between tax expense and the product of accounting profit before income tax multiplied by the Group's 
applicable income tax rate is as follows:

Accounting profit before income tax

286.1 

552.0 

345.0 

805.7 

Income tax expense comprises amounts set aside as:

Provision attributable to current year at statutory rate, being:

Prima facie tax on accounting profit before tax

Under provision in prior years

Tax credits and adjustments

(85.8)

(165.6)

(103.5)

(241.7)

1.1 

1.0 

1.8 

1.1 

1.0 

1.0 

1.8 

1.1 

Expenditure not allowable for income tax purposes

(11.3)

(12.3)

(18.4)

(11.7)

Other non assessable income

Tax effect of tax credits and adjustments

Dividends received

Other

0.2 

(0.3)

- 

1.8 

0.9 

(0.3)

- 

(0.8)

0.2 

(0.3)

35.8 

2.0 

0.1 

(0.3)

90.0 

(0.7)

Income tax expense reported in the Income Statement

(93.3)

(175.2)

(82.2)

(161.4)

Deferred income tax
Deferred income tax at 30 June relates to the following:
Deferred income tax at 30 June relates to the following:

Gross deferred tax assets

Derivatives

Employee benefits

Provisions

Lease liability 

Property, plant and equipment

Other

Gross deferred tax assets

Set-off of deferred tax assets and deferred tax liabilities 

Net deferred tax assets

58      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

Group

Bank

2020

$m

35.0 

29.4 

106.5 

66.4 

-

14.6 

251.9

(163.6)

88.3 

2019

$m

41.4 

28.7 

91.9 

-

22.0

8.6 

192.6

(187.3)

5.3 

2020

$m

35.0 

29.5 

107.0 

66.3 

-

19.1 

256.9

(73.8)

183.1 

2019

$m

41.4 

28.3 

93.4 

-

21.9

4.6 

189.6

(107.7)

81.9 

 
4 Income tax expense (continued)

Deferred income tax (continued)

Gross deferred tax liabilities

Net gain on financial assets fair value through other 
comprehensive income (FVOCI)

Deferred expenses

Derivatives

Intangible assets

Investment property

Property, plant and equipment

Other

Gross deferred tax liability 

Group

Bank

2020

$m

0.6 

- 

31.7 

1.6 

88.3 

32.6

8.8 

2019

$m

0.2 

1.4 

45.1 

36.6

84.6 

-

19.4 

163.6

187.3

2020

$m

- 

- 

31.7 

0.8

- 

32.5

8.8 

73.8

2019

$m

7.2 

1.4 

45.1 

35.3

- 

-

18.7 

107.7

Set-off of deferred tax assets and deferred tax liabilities 

(163.6)

(187.3)

(73.8)

(107.7)

Net deferred tax liabilities 

Income tax payable/(current tax asset)
Income tax payable/(current tax asset)

Tax (refundable)/payable attributable to members of the 
tax consolidated group 

- 

- 

- 

- 

(17.6)

(17.6)

6.4 

6.4 

(17.6)

(17.6)

6.4 

6.4 

At 30 June 2020, there is no unrecognised deferred income 
tax liability (2019: Nil) for taxes that would be payable on the 
unremitted earnings of certain subsidiaries or joint ventures of 
the Group, as the Group has no liability for additional taxation 
should such amounts be remitted.

at each Balance Sheet date and reduced to the extent that 
it is no longer probable that sufficient taxable profit will be 
available to allow all or part of the deferred income tax asset 
to be utilised. Unrecognised deferred tax balances are reviewed 
annually to determine whether they should be recognised.

Deferred income tax assets and liabilities are measured at the 
tax rates that are expected to apply to the year when the asset 
is realised or the liability is settled, based on tax rates (and tax 
laws) that have been enacted or substantively enacted at the 
Balance Sheet date.

Tax consolidation
Bendigo and Adelaide Bank Limited and its 100% owned 
subsidiaries form the tax consolidated Group. Members of the 
Group entered into a tax sharing agreement to allocate income 
tax liabilities to the wholly-owned subsidiaries should the head 
entity default on its tax payment obligations. 

At the balance date, the possibility of default is remote. The 
head entity of the tax consolidated Group is Bendigo and 
Adelaide Bank Limited.

Members of the tax consolidated Group have entered into a tax 
funding agreement. The tax funding agreement provides for the 
allocation of current taxes to members of the tax consolidated 
Group on a group allocation method based on a notional 
stand alone calculation, while deferred taxes are calculated by 
members of the tax consolidated Group in accordance with 
AASB 112 Income Taxes.

Recognition and measurement

Current taxes
The income tax for the period is the tax payable on the current 
period's taxable income based on the national income tax rate, 
adjusted for changes in deferred tax assets and liabilities and 
unused tax losses.

Deferred taxes
The Group has adopted the Balance Sheet liability method 
of tax effect accounting, which focuses on the tax effects of 
transactions and other events that affect amounts recognised in 
either the Balance Sheet or a tax-based Balance Sheet.

Deferred tax assets and liabilities are recognised for temporary 
differences, except where the deferred tax asset/liability arises 
from the initial recognition of an asset or liability in a transaction 
that is not a business combination and, at the time of the 
transaction, affects neither the accounting profit nor taxable 
profit or loss.

For amounts directly recognised in equity, the associated current 
and deferred tax balances are also recognised directly in equity.

Deferred income tax assets are recognised for all deductible 
temporary differences, carry-forward of unused tax credits and 
unused tax losses, to the extent that it is probable that taxable 
profit will be available against which the deductible temporary 
differences, and the carry-forward of unused tax credits and 
unused tax losses can be utilised.

The carrying amount of deferred income tax assets is reviewed 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       5 9

5 Segment results

Segment reporting

An operating segment is a component of the Group that 
engages in business activities from which it earns revenues and 
incurs expenses. Segment reporting reflects the information that 
is used by the Managing Director for the purposes of resource 
allocation and performance assessment, hence it is consistent 
with the internal reporting provided to the Managing Director 
and the Executive Team. 

The Group has the following reportable segments: Consumer, 
Business and Agribusiness.

Consumer
Consumer focuses on engaging with and servicing consumer 
customers and includes the branch network (including 
Community Banks and Alliance Banks), mobile relationship 
managers, third party banking channels, wealth services, 
Homesafe, call centres, and consumer support functions such as 
the processing centres.

Business
Business focuses on servicing business customers and includes 
Business Banking, Portfolio Funding, Delphi Bank, Community 
Sector Banking and Great Southern.

Agribusiness
Agribusiness includes all banking services provided to 
agribusiness, rural and regional Australian communities through 
Rural Bank.

Corporate
Corporate includes the results of the Group’s support functions 
including treasury, technology, property services, strategy, 
finance, risk, compliance, legal, human resources, and investor 
relations.

Accounting policies and inter-segment transactions

Measurement of segmental assets, liabilities, income and 
expenses is in accordance with the Group's accounting policies. 
Segment results are determined by including all revenue and 
expenses associated with each business. Transactions between 
business segments are conducted at arm's length, and are 
eliminated on consolidation.

Segment net interest income is recognised based on an internally 
set funds transfer pricing policy, based on pre-determined market 
rates of return on the assets and liabilities of the segment.

Major customers

Revenues from no individual customer amount to greater than 
10% of the Group's revenue.

Geographic Information

The allocation of revenue and assets is based on the geographic 
location of the customer. The Group operates in all Australian 
states and territories, providing banking and other financial 
services.

For the year ended 30 June 2020
For the year ended 30 June 2020

Operating segments

Consumer

Business Agribusiness

Total 
operating 
segments Corporate 1 

Net interest income

Other income

Total segment income 

Operating expenses

Credit (expenses)/income

$m

856.3 

224.8 

1,081.1 

(482.4)

3.9 

$m

288.1 

42.5 

330.6 

(97.9)

(35.0)

$m

155.3 

18.3 

$m

1,299.7 

285.6 

$m

34.1 

15.0 

Total

$m

1,333.8 

300.6 

173.6 

1,585.3 

49.1 

1,634.4 

(63.6)

(6.1)

(643.9)

(37.2)

(535.9)

(131.3)

(1,179.8)

(168.5)

Segment result (before tax expense)

602.6 

197.7 

103.9 

904.2 

(618.1)

286.1 

Tax (expense)/income

Segment result (statutory basis)

Cash basis adjustments:

(196.5)

406.1 

(64.5)

133.2 

(33.9)

(294.9)

201.6 

70.0 

609.3 

(416.5)

Specific income and expense items (after tax)

Homesafe net realised income (after tax)

Amortisation of acquired intangibles (after tax)

(12.3)

11.0 

- 

3.0 

- 

0.1 

0.1 

- 

0.5 

(9.2)

11.0 

0.6 

104.9 

- 

1.6 

(93.3)

192.8 

95.7 

11.0 

2.2 

Segment result (cash basis)

404.8 

136.3 

70.6 

611.7 

(310.0)

301.7 

1 The COVID-19 overlay of $127.7m has been included in the Corporate segment results.

60      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

5 Segment results (continued)

For the year ended 30 June 2019 
For the year ended 30 June 2019 

Operating segments

Consumer

Business Agribusiness

Total 
operating 
segments Corporate

Net interest income

Other income

Total segment income 

Operating expenses

Credit expenses

$m

826.3 

188.7 

1,015.0 

(494.9)

(18.7)

$m

295.8 

45.3 

341.1 

(88.7)

(32.5)

Segment result (before tax expense)

501.4 

219.9 

$m

135.9 

15.2 

$m

1,258.0 

249.2 

$m

31.6 

28.7 

Total

$m

1,289.6 

277.9 

151.1 

1,507.2 

60.3 

1,567.5 

(66.8)

2.5 

86.8 

(650.4)

(48.7)

(314.8)

(1.6)

(965.2)

(50.3)

808.1 

(256.1)

552.0 

Tax (expense)/income

Segment result (statutory basis)

Cash basis adjustments:

(159.1)

342.3 

(69.8)

150.1 

(27.6)

(256.5)

81.3 

(175.2)

59.2 

551.6 

(174.8)

376.8 

Specific income and expense items (after tax)

Homesafe net realised income (after tax)

Amortisation of acquired intangibles (after tax)

32.1 

9.9 

0.4 

- 

- 

- 

0.8 

- 

0.4 

32.9 

9.9 

0.8 

(6.5)

- 

1.8 

26.4 

9.9 

2.6 

Segment result (cash basis)

384.7 

150.1 

60.4 

595.2 

(179.5)

415.7 

Reportable segment assets 
Reportable segment assets 
and liabilities 
and liabilities 

For the year ended 30 June 2020

Reportable segment assets

Reportable segment liabilities

For the year ended 30 June 2019

Reportable segment assets

Reportable segment liabilities

Operating segments

Consumer

Business Agribusiness

Total 
operating 
segments Corporate

$m

$m

$m

$m

$m

Total

$m

45,884.6 

13,348.8 

6,073.5 

65,306.9 

10,702.0 

76,008.9 

41,281.0 

11,503.7 

3,107.8 

55,892.5 

10,814.7 

66,707.2 

42,705.0 

13,446.4 

5,997.5 

62,148.9 

10,286.4 

72,435.3 

37,750.6 

12,118.2 

3,863.0 

53,731.8 

9,607.5 

63,339.3 

Total assets for operating segments

Total assets

Total liabilities for operating segments

Notes payable and Term Funding Facility 1

Total liabilities

1 Refer to Note 14 for further details.

As at
June 2020 
$m

As at 
June 2019 
$m

76,008.9 

72,435.3 

76,008.9 

72,435.3 

66,707.2 

63,339.3 

3,503.5 

3,464.4 

70,210.7 

66,803.7 

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      61

6 Earnings per ordinary share

Basic 

Diluted

Cash basis 

Group

2020

2019

Cents per share Cents per share

38.1 

35.2 

59.7 

77.1 

69.7 

85.0 

The earnings and weighted average number of ordinary shares used in the calculation of basic earnings per share (EPS) are as 
follows:

Reconciliation of earnings used in the calculation of earnings per ordinary share

Net profit after tax

Total basic earnings

Earnings used in calculating basic earnings per ordinary share

Add back: dividends accrued and/or paid on dilutive preference shares

Total diluted earnings

Earnings used in calculating basic earnings per ordinary share

Add back: amortisation of acquired intangibles (after tax)

Add back: specific income and expense items (after tax)

Add back: Homesafe net realised income (after tax)

Total cash earnings

Specific income and expense items after tax comprise:

Items included in interest income

Fair value adjustments - interest expense

Homesafe funding costs - unrealised

Total specific net interest income items

Items included in non interest income

Revaluation (losses)/gains on economic hedges

Homesafe revaluation gain/(loss)

Total specific other income items

Items included in operating expenses

Compensation costs

Impairment charge

Integration costs 

Legal costs

Loss on sale of Bendigo Financial Planning business

Restructuring provision

Software accelerated amortisation

Software impairment

Total specific operating expense items

Total specific items attributable to the Group

Other specific items

Homesafe revaluation gain - realised

Homesafe funding costs - realised

Homesafe net realised income

62      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

$m

192.8 

192.8 

192.8 

20.6 

213.4 

192.8 

2.2 

95.7 

11.0 

301.7 

(0.1)

(8.8)

(8.9)

(2.2)

25.2 

23.0 

- 

(2.8)

- 

(2.1)

- 

(6.2)

(13.2)

(85.5)

$m

376.8 

376.8 

376.8 

25.0 

401.8 

376.8 

2.6 

26.4 

9.9 

415.7 

(0.3)

(12.6)

(12.9)

7.4 

(16.9)

(9.5)

(0.5)

(0.5)

(0.5)

(0.9)

(1.6)

- 

- 

- 

(109.8)

(4.0)

(95.7)

(26.4)

(17.0)

6.0 

(11.0)

(15.0)

5.1 

(9.9)

6 Earnings per ordinary share (continued)

Weighted average number of ordinary shares

Weighted average number of ordinary shares (basic)

Effect of dilution - executive performance rights

Effect of dilution - preference shares

Weighted average number of ordinary shares (diluted)

Potentially dilutive instruments 
The following instruments are potentially dilutive during the reporting period:

Preference shares

Executive performance rights

Subordinated Note (with non viability clause)

Group

2020

2019

No. of shares

No. of shares

505,527,450 

489,004,317 

894,188 

1,294,474 

98,959,710 

86,317,579 

605,381,348 

576,616,370 

Dilutive

2020 

Yes

Yes

No

2019 

Yes

Yes

No

Recognition and measurement

Basic EPS is calculated as net profit after tax, divided by the 
weighted average number of ordinary shares.

Diluted EPS is calculated as net profit after tax, add back 
dividends on dilutive preference shares, divided by the weighted 
average number of ordinary shares and potential dilutive 
ordinary shares.

Cash basis EPS is calculated as net profit after tax, adjusted 
for amortisation on acquired intangibles, specific income and 
expense items and Homesafe net realised income, divided by the 
weighted average number of ordinary shares. All adjustments 
are net of tax.

Executive performance rights - classification of securities
Executive performance rights are treated as dilutive from the 
date of issue and remain dilutive, so long as the performance 
conditions are satisfied. In the event of a performance condition 
not being satisfied, the number of dilutive rights would be 
reduced to the number that would have been issued if the end of 
the period was the end of the contingency period.

Significant accounting judgements, 
estimates and assumptions

Cash earnings
Cash earnings is an unaudited, non-IFRS financial measure. 
It is considered by management to be a key indicator of the 
underlying performance of the core business activities of the 
Group. The basis for determining cash earnings is net profit 
after tax, adjusted for specific items, amortisation on acquired 
intangibles and Homesafe net realised income. All adjustments 
are net of tax.

Specific items
Specific items are those items that are deemed to be outside 
of the Group's core activities and hence these items are not 
considered to be representative of the Group's ongoing financial 
performance.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       6 3

7 Dividends

Ordinary shares (ASX:BEN)

Group

Bank

Dividends
paid

Date 
paid

Cents 
per 
share

Total 
amount

Date 
paid

Cents 
per 
share

Total 
amount

Date 
paid

Cents 
per 
share

Total 
amount

Date 
paid

Cents 
per 
share

Total 
amount

¢

$m

¢

$m

¢

$m

¢

$m

June 2019 final dividend

June 2018 final dividend

June 2019 final dividend

June 2018 final dividend

Sept 2019

35.0

169.5

Sept 2018

35.0

166.0

Sept 2019

35.0  169.5  Sept 2018

35.0  166.0 

December 2019 
interim dividend

December 2018 
interim dividend

December 2019 
interim dividend

December 2018 
interim dividend

Mar 2020

31.0

150.8 Mar 2019

35.0

168.7 Mar 2020

31.0  150.8  Mar 2019

35.0  168.7 

66.0  320.3 

70.0  334.7 

66.0  320.3 

70.0  334.7 

All dividends paid were fully franked at 30% either from existing franking credits or from franking credits arising from payment of 
income tax provided for in the financial statements.

June 2020 Final Dividend - Decision Deferred

Whilst economic uncertainty remains and the full impact of COVID-19 is still evolving, the Board has acted prudently in considering 
the interests of shareholders and APRA’s industry guidance on capital management, to defer a final dividend decision. Ongoing stress 
testing continues to support the Bank’s strong balance sheet and capital position.

The Board will continue to monitor the economic conditions in order to review dividend options.

Preference shares

Group

Bank

2020

2019

2020

2019

Date 
paid

Cents 
per 
share

Total 
amount

Date 
paid

Cents 
per 
share

Total 
amount

Date 
paid

Cents 
per 
share

Total 
amount

Date 
paid

Cents 
per 
share

Total 
amount

¢

$m

¢

$m

¢

$m

¢

$m

Convertible preference shares (CPS2) (recorded as debt instruments) (ASX:BENPE)

Nov 2019 164.71 

4.8 

Nov 2018 186.49 

5.4 

Nov 2019 164.71 

4.8  Nov 2018 186.49 

May 2020 144.57 

4.2  May 2019 185.02 

5.4  May 2020 144.57 

4.2  May 2019 185.02 

5.4 

5.4 

309.28 

9.0 

371.51 

10.8 

309.28 

9.0 

371.51 

10.8 

Convertible preference shares (CPS3) (recorded as debt instruments) (ASX:BENPF)

Dec 2019 184.60 

5.2  Dec 2018 218.71 

6.2  Dec 2019 184.60 

5.2  Dec 2018 218.71 

June 2020 174.03 

4.9  June 2019 215.91 

6.1  June 2020 174.03 

4.9  June 2019 215.91 

6.2 

6.1 

358.63 

10.1 

434.62 

12.3 

358.63 

10.1 

434.62 

12.3 

Converting preference shares (CPS4) (recorded as debt instruments) (ASX:BENPG)

Sept 2019 89.91 

2.9  Sept 2018 102.60 

3.3  Sept 2019 89.91 

2.9  Sept 2018 102.60 

Dec 2019 83.43 

2.7  Dec 2018 99.07 

3.2  Dec 2019 83.43 

2.7  Dec 2018 99.07 

Mar 2020 81.08 

2.6  Mar 2019 99.24 

3.2  Mar 2020 81.08 

2.6  Mar 2019 99.24 

June 2020 78.78 

2.5  June 2019 99.11 

3.2  June 2020 78.78 

2.5  June 2019 99.11 

3.3 

3.2 

3.2 

3.2 

333.20 

10.7 

400.02 

12.9 

333.20 

10.7 

400.02 

12.9 

64      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

7 Dividends (continued)

Dividend franking account

Balance of franking account as at the end of the financial year

Franking credits that will arise from the payment of income tax 
provided for in the financial report

Impact of dividends proposed or declared before the financial 
report was authorised for issue but not recognised as a 
distribution of equity holders during the period

Closing balance

Group

June 2020

June 2019

$m

499.0 

(17.6)

$m

463.0 

6.4 

(0.6)

(73.5)

480.8 

395.9 

Ordinary Share dividends paid

Dividends paid by cash or satisfied by the issue of shares under the Dividend Reinvestment Plan during the year were as follows:

Paid in cash 1

Satisfied by issue of shares 2

Group

Bank

June 2020

June 2019

June 2020

June 2019

$m

277.4 

42.9 

320.3 

$m

288.7 

46.0 

334.7 

$m

277.4 

42.9 

320.3 

$m

288.7 

46.0 

334.7 

1 Refers to cash paid to shareholders who did not elect to participate in the Dividend Reinvestment Plan.
2 Includes share issued to participating shareholders under the Dividend Reinvestment Plan.

Dividend Reinvestment Plan

Bonus Share Scheme

The Dividend Reinvestment Plan provides shareholders with the 
opportunity of converting their entitlement to a dividend into 
new shares. The issue price of the shares is equal to the volume 
weighted average share price of Bendigo and Adelaide Bank 
shares traded on the Australian Stock Exchange over the seven 
trading days commencing two trading days following the record 
date for determining entitlements.  Shares issued under this Plan 
rank equally with all other ordinary shares.  Given the Board’s 
decision to defer the final dividend for the year ended 30 June 
2020, decisions relating to the Dividend Reinvestment Plan have 
also been deferred and will be reviewed in line with dividend 
options. 

The Bonus Share Scheme provides shareholders with the 
opportunity to elect to receive a number of bonus shares issued 
for no consideration instead of receiving a dividend. The issue 
price of the share is equal to the volume weighted average 
share price of Bendigo and Adelaide Bank shares traded on 
the Australian Stock Exchange over the seven trading days 
commencing two trading days following the record date for 
determining entitlements.  Shares issued under this Plan rank 
equally with all other ordinary shares.  Given the Board’s decision 
to defer the final dividend for the year ended 30 June 2020, 
decisions relating to the Bonus Share Scheme have also been 
deferred and will be reviewed in line with dividend options.

The last date for the receipt of an election notice for 
participation in either the Dividend Reinvestment Plan or the 
Bonus Share Scheme for the 2020 final dividend is the trading 
day following the record date for determining entitlements.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0      6 5

Financial Instruments

This section covers the financial instruments held by the Group including: loans and advances, derivatives and 
deposits and notes payable. This section outlines how the fair value of financial instruments is determined and 
the associated methodology.

Business Model Assessment
The Group determines its business model at the level that best 
reflects how it manages groups of financial assets to achieve 
its business objectives. While judgement is used in determining 
the business model, consideration is given to relevant, objective 
evidence including:
• 
• 

The business purpose of the portfolio;
The risks that affect the performance and the way those 
risks are managed;
The basis on which the performance of the portfolio is 
evaluated; and
The frequency and significance of sales activity.

• 

• 

If cash flows after initial recognition are realised in a way that is 
different from the Group’s original expectations, the Group does 
not change the classification of the remaining financial assets 
held in that business model, but incorporates such information 
when assessing newly originated or newly purchased financial 
assets going forward.

The SPPI Test
The Group assesses financial assets to evaluate if their 
contractual cash flow are comprised of solely payment of 
principal and interest (the SPPI test). 

‘Principal’ for the purpose of this test is defined as the fair 
value of the financial asset at initial recognition and may 
change over the life of the financial asset (for example, if there 
are repayments of principal or amortisation of the premium/
discount). ‘Interest’ for the purpose of this test is defined as the 
consideration for the time value of money and credit risk, which 
are the most significant elements of interest within a lending 
arrangement. Principal amounts include repayments of lending 
and financing arrangements, and interest primarily relates to 
basic lending returns, including compensation for credit risk and 
the time value of money associated with the principal amount 
outstanding. In contrast, contractual terms that introduce a more 
than de minimis exposure to risks or volatility in the contractual 
cash flows that are unrelated to a basic lending arrangement do 
not give rise to contractual cash flows that are solely payments 
of principal and interest on the amount outstanding.

Initial recognition and measurement

Financial assets and liabilities are initially recognised on the 
date on which the Group becomes a party to the contractual 
provisions of the instrument, or, in the case of loans and 
advances, when funds are transferred to the customers' account.

At initial recognition, the Group measures a financial instrument 
at its fair value plus or minus transaction costs that are 
incremental and directly attributable to the acquisition or issue of 
the financial instrument, such as fees and commissions.

Transaction costs of financial instruments carried at FVTPL are 
expensed in the Income Statement.

Classification of financial assets

Subsequent to initial recognition, the measurement of the 
Group’s financial assets is dependent on the business 
model in which it is managed and the contractual cash flow 
characteristics. There are four measurement classifications, 
being:
• 
• 

amortised cost;
fair value through other comprehensive income (FVOCI) 
with recycling;
fair value through other comprehensive income (FVOCI) 
without recycling; and 
fair value through profit or loss (FVTPL). 

• 

• 

The Group measures financial assets at amortised cost if the 
financial asset is held within a business model with the objective 
to hold financial assets in order to collect contractual cash 
flows, and the contractual terms of the financial asset give rise 
on specified dates to cash flows that are solely payments of 
principal and interest (SPPI) on the principal amount outstanding, 
unless the financial asset has been designated as FVTPL. The 
details of these conditions are outlined below.

Financial assets with contractual terms that meet the SPPI test 
and that are held within a business model where the objective 
is to both collect contractual cashflows and sell the financial 
assets are measured at FVOCI with subsequent reclassification 
to the Income Statement, unless the financial asset has been 
designated as FVTPL. Non-traded equity instruments have been 
designated at FVOCI with no subsequent reclassification to the 
Income Statement. All other assets are measured at FVTPL.

66      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

 
8 Cash and cash equivalents

Notes and coins

Cash at bank

Reverse repurchase agreements

Investments at call

Total cash and cash equivalents

Group

Bank

2020

$m

129.7 

960.0 

99.9 

- 

2019

$m

138.4 

653.6 

200.0 

80.0 

2020

$m

129.8 

596.3 

99.9 

- 

1,189.6 

1,072.0 

826.0 

2019

$m

138.3 

461.9 

200.0 

80.0 

880.2 

Reconciliation of cash and cash equivalents 
For the purposes of the cash flow statement, cash and cash equivalents includes:

Cash and cash equivalents

Due from other financial institutions

Due to other financial institutions

Recognition and measurement

$m

1,189.6 

137.0 

(145.1)

$m

1,072.0 

270.6 

(420.6)

$m

826.0 

137.0 

$m

880.2 

270.6 

(145.1)

(420.6)

1,181.5 

922.0 

817.9 

730.2 

Cash and cash equivalents include notes and coins on hand, unrestricted balances held with other financial institutions, reverse 
repurchase agreements and highly liquid financial assets with original maturities of three months or less and are subject to an 
insignificant risk of changes in their fair value.

These assets are generally used by the Group in managing its short-term commitments.

Cash and cash equivalents are carried at amortised cost in the Balance Sheet.

Cash at bank earns interest at variable rates based on daily bank and short-term deposit rates. Interest is recognised in the Income 
Statement using the effective interest method.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       67

 
9 Loans and other receivables

Overdrafts

Credit cards

Term loans

Margin lending

Lease receivables

Factoring receivables

Other

Gross loans and other receivables

Individually assessed provision

Collectively assessed provision

Unearned income

Total provisions and unearned income

Deferred costs paid

Net loans and other receivables

Maturity analysis 1

At call / overdrafts

Not longer than 3 months

Longer than 3 and not longer than 12 months

Longer than 1 and not longer than 5 years

Longer than 5 years

Gross loans and other receivables

Note

Group

2020

$m

2019

$m

Bank

2020

$m

2019

$m

1,985.8 

2,420.6 

1,985.2 

2,420.0 

307.2 

350.6 

307.2 

350.6 

60,911.2

57,002.7 

61,703.1 

57,716.6 

1,294.9 

1,559.0 

626.2 

33.3 

163.1

609.6 

63.9 

134.4 

- 

625.2 

33.3 

163.1

- 

603.7 

63.9 

134.4 

65,321.7 

62,140.8 

64,817.1 

61,289.2 

10

10

(78.4)

(263.2)

(81.1)

(128.5)

(157.0)

(97.2)

(78.2)

(262.4)

(81.0)

(128.2)

(156.1)

(96.7)

(422.7)

(382.7)

(421.6)

(381.0)

81.4 

64.1 

81.3

64.0

64,980.4 

61,822.2 

64,476.8 

60,972.2 

5,053.1 

1,121.7 

2,094.5 

10,652.7 

5,739.0 

1,228.1 

2,030.4 

9,186.0 

4,552.1 

1,120.7 

2,094.5 

10,652.7 

4,895.9 

1,226.3 

2,030.2 

9,184.3 

46,399.7 

43,957.3 

46,397.1 

43,952.5 

65,321.7 

62,140.8 

64,817.1 

61,289.2 

1 Balances exclude individually assessed and collectively assessed provisions, unearned revenue, and deferred costs and are categorised by 

the contracted maturity date of each.

Recognition and measurement

Loans and other receivables are debt instruments recognised 
initially at fair value, which represents the cash advanced to 
the borrower plus direct and incremental transaction costs on 
settlement date, when funding is advanced to the customer. 
Loans are subsequently measured in accordance with the 
Group’s Classification of financial assets policy. Most loans are 
carried at amortised cost, which represents the gross carrying 
amount less allowances for credit losses. Interest on loans is 
recognised using the effective interest method. The estimated 
future cash flows used in the calculation of the effective interest 
rate include those determined by the contractual term of the 
asset, and includes all fees, transaction costs and all other 
premiums or discounts. 

For loans carried at amortised cost, impairment losses are 
recognised in accordance with the three-stage impairment 
model outlined in Note 10.

Finance leases, where the Group acts as lessor, are included in 
loans and other receivables. Finance leases are those where 
substantially all the risks and rewards of the lease asset have 
been transferred to the lessee. Lease receivables are recognised 
at an amount equal to the net investment in the lease.

Deferred costs include costs associated with the acquisition, 
origination or securitisation of loan portfolios. These costs are 
amortised through the Income Statement over the average life 
of the loans in these portfolios. 

All loans are subject to continuous management review to 
assess whether there is any objective evidence that any loan 
or group of loans is impaired. For further details regarding 
impairment refer to Note 10.

Unearned income on the Group's personal lending and leasing 
portfolios is brought to account over the life of the contracts on 
an actuarial basis.

Some of the Group's customers have been provided with 
COVID-19 support measures which allow for the deferral of loan 
payments during the deferral period. These packages have 
been offered to customers to provide short-term cash flow 
support. During the deferral period, interest has been capitalised. 
It is expected that the loan balance along with the capitalised 
interest will be repaid in full.

68      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

10 Impairment of loans and advances

Summary of impaired financial assets

Impaired loans

Loans - without provisions

Loans - with provisions

Restructured loans

Less: individually assessed provisions

Net impaired loans

Group

2020

$m

52.4 

187.1 

1.0 

2019

$m

85.5 

222.1 

3.3 

Bank

2020

$m

52.4 

187.0 

1.0 

2019

$m

85.5 

220.8 

3.3 

(77.5)

(127.6)

(77.3)

(127.3)

163.0 

183.3 

163.1 

182.3 

Net impaired loans % of net loans and other receivables

0.25%

0.29%

0.25%

0.30%

Portfolio facilities - past due 90 days, not well secured

Less: individually assessed provisions

Net portfolio facilities

Loans past due 90 days

4.9 

(0.9)

4.0 

4.6 

(0.9)

3.7 

4.9 

(0.9)

4.0 

4.6 

(0.9)

3.7 

Accruing loans past due 90 days, with adequate security balance

Net fair value of properties acquired through the enforcement of security

399.2 

96.4 

458.9 

60.7 

399.2 

94.7 

458.9 

60.7 

Recognition and measurement

A facility is classified as impaired regardless of whether it is 
90 days or more past due (arrears) when there is doubt as to 
whether the full amounts due (interest and principal) will be 
achieved in a timely manner. This is the case even if the full 
extent of the loss cannot be clearly determined.

Impairment losses are calculated by discounting the expected 
future cash flows of a loan, which includes expected future 
receipts of contractual interest, at the loan's original effective 
interest rate, and comparing the resultant present value with the 
loan's current carrying amount.

Losses for impaired loans are recognised when there is objective 
evidence that impairment of a loan, or portfolio of loans, has 
occurred. Impairment losses that are calculated on individual 
loans, or on groups of loans assessed collectively are recorded in 
the Income Statement.

Restructured loans
Restructured loans are facilities in which the original contractual 
terms have been modified for reasons related to the financial 
difficulties of the customer. Restructuring may consist of 
reduction of interest, principal or other payments legally due, or 
an extension in maturity.

Group

Stage 1

Stage 2

Stage 3

Stage 3

Collective 
provision

12 month 
ECL

Lifetime  
ECL

Collectively 
assessed -  
Lifetime ECL

Individually 
assessed -  
Lifetime ECL

General 
reserve for 
credit losses

Movements in provisions and reserve

$m

$m

$m

$m

$m

$m

Total

$m

Balance as at 30 June 2019

 - 

 28.3 

 84.5 

 44.2 

 128.5 

 77.3 

 362.8 

Transfers during the period to:

Stage 1

Stage 2

Stage 3

Transfer from collectively assessed to 
individually assessed provisions

New/increased provisions

Write-back of provisions no longer 
required

Change in balances

Bad debts written off 
previously provided for 1

Total provision for doubtful debts 
as at 30 June 2020

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 0.7 

 (0.7)

 (17.3)

 18.3 

 (6.6)

 (6.2)

 (0.1)

 (1.2)

 - 

 (1.0)

 12.8 

 (6.5)

 - 

 - 

 - 

 7.8 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 11.6 

 131.4 

 1.0 

 48.6 

 20.6 

 213.2 

 (5.2)

 (8.3)

 (3.4)

 17.5 

 (17.4)

 (13.2)

 - 

 - 

 - 

 (16.9)

 (11.3)

 (24.4)

 - 

 - 

 - 

 (106.5)

 - 

 (106.5)

 28.9 

 200.4 

 33.9 

 78.4 

 86.6 

 428.2 

1 The reduction in the individually assessed provision is mainly due to the resolution of a number of larger longstanding loans in the second half of the financial year.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       6 9

1 AASB 9 has been adopted on 1 July 2018; Refer to June 2019 Annual Financial Report for further details.

10 Impairment of loans 
and advances (continued)

Group
Movements in provisions and reserve

Balance as at 30 June 2018

Restated for adoption of new 
accounting standards 1

Transfer from retained earnings

Transfers during the period to:

Stage 1

Stage 2

Stage 3

Transfer from collectively assessed to individually 
assessed provisions

New/increased provisions

Write-back of provisions no longer required

Change in balances

Bad debts written off previously provided for

Total provision for doubtful debts as at 30 June 2019

Bank

Balance as at 30 June 2019

Transfers during the period to:

Stage 1

Stage 2

Stage 3

Transfer from collectively assessed to individually 
assessed provisions

New/increased provisions

Write-back of provisions no longer required

Change in balances

Bad debts written off previously provided for

Total provision for doubtful debts as at 30 June 2020

Balance as at 30 June 2018

Restated for adoption of new 
accounting standards 1

Transfer from retained earnings

Transfers during the period to:

Stage 1

Stage 2

Stage 3

Transfer from collectively assessed to individually 
assessed provisions

New/increased provisions

Write-back of provisions no longer required

Change in balances

Bad debts written off previously provided for

Balances from transfer of business

Stage 1 Stage 2

Collective 
provision
$m 1

12 
month 
ECL
$m

 48.2 

 - 

Life-
time  
ECL
$m

 - 

Stage 3
Collectively 
assessed -  
Lifetime 
ECL
$m

Stage 3
Individually 
assessed -  
Lifetime 
ECL
$m

General 
reserve 
for credit 
losses
$m 1

Total
$m

 - 

 119.3 

 140.3 

 307.8 

 (48.2)

 33.1 

 79.0 

 70.4 

 - 

 - 

 - 

 2.9 

 (2.8)

 (29.1)

 31.5 

 (9.9)

 (15.7)

 (0.1)

 (0.6)

 6.6 

 (6.4)

 31.2 
 - 

 4.5 

 (4.4)

 (7.0)
 - 

 (0.1)

 (2.4)

 25.6 

 (1.3)

 1.1 

 (7.3)

 (41.8)
 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 
 - 

 - 

 - 

 - 

 - 

 - 

 - 

 2.0 

 68.1 

 - 

 - 
 (60.9)

 (82.9)

 51.4 

 19.9 

 19.9 

 - 

 - 

 - 

 - 

 - 

 - 

 - 
 - 

-

-

-

-

 80.3 

 (18.1)

 (17.6)
 (60.9)

 28.3 

 84.5 

 44.2 

 128.5 

 77.3 

 362.8 

$m

$m

$m

$m

$m

$m 

$m

 - 

 27.5 

 84.6 

 44.0 

 128.2 

 77.3 

 361.6 

 - 

 - 

 - 

 - 

 - 

 - 

 - 
 - 

 - 

 0.7 

 (0.7)

 (17.3)

 18.3 

 (6.6)

 (6.2)

 (0.1)

 (1.2)

 11.7 

 131.4 

 (5.2)

 (8.3)

 17.5 
 - 

 (17.4)
 - 

 - 

 (1.0)

 12.8 

 (6.5)

 1.0 

 (3.4)

 - 

 - 

 - 

 7.8 

 - 

 - 

 - 

 - 

-

-

-

-

 48.5 

 20.6 

 213.2 

 - 

 - 

 (16.9)

 (13.2)
 - 

 - 
 (106.3)

 (11.3)

 (24.4)
 -   (106.3)

 28.2 

 200.5 

 33.7 

 78.2 

 86.6 

 427.2 

$m 1

 45.7 

$m

 - 

$m

 - 

$m

 - 

$m

$m 1

$m

 105.4 

 121.7 

 272.8 

 (45.7)

 30.9 

 68.0 

 59.2 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 2.0 

 (0.1)

 (2.4)

 25.6 

 (1.3)

 5.2 

 67.2 

 (7.3)

 (41.8)

 - 
 6.9 

 - 

 - 

 (60.2)
 13.8 

 (66.0)

 46.4 

 19.9 

 19.9 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

-

-

-

-

 83.4 

 (18.1)

 (17.6)

 - 
 1.7 

 (60.2)
 35.0 

 - 

 2.9 

 (2.8)

 -   (29.1)

 31.5 

 - 

 - 

 - 

 - 

 - 

 - 
 - 

 (9.9)

 (15.7)

 (0.1)

 (0.6)

 5.9 

 (6.4)

 31.2 

 - 
 2.1 

 5.1 

 (4.4)

 (7.0)

 - 
 10.5 

Total provision for doubtful debts as at 30 June 2019

 - 

 27.5 

 84.6 

 44.0 

 128.2 

 77.3 

 361.6 

1 AASB 9 has been adopted on 1 July 2018; Refer to June 2019 Annual Financial Report for further details.

70      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

10 Impairment of loans and advances (continued)

Summary of provisions and reserve

Individually assessed provision

Opening balance

Bad debts written off previously provided for

Charged to Income Statement

Balances from transfer of business

Closing balance

Collectively assessed provision

Opening balance

Restatement for adoption of new accounting standards 1

Charged/(Released) to Income Statement

Balances from transfer of business

Closing balance

General reserve for credit losses (GRCL)

Opening balance

Restatement for adoption of new accounting standards 1

Increase in GRCL

Balances from transfer of business

Closing balance

Total provisions and reserve

Ratios

Specific provision to gross loans

Total provisions and GRCL to gross loans

Collective provision and GRCL to risk-weighted assets

Group

2020

$m

128.5 

(106.5)

56.4 

- 

78.4 

157.0 

- 

106.2 

- 

2019

$m

119.3 

(60.9)

70.1 

- 

128.5 

48.2 

134.3 

(25.5)

- 

Bank

2020

$m

128.2 

(106.3)

56.3 

- 

78.2 

156.1 

- 

106.3 

- 

263.2 

157.0 

262.4 

77.3 

- 

9.3 

- 

86.6 

427.2 

77.3 

- 

9.3 

- 

86.6 

428.2 

0.12%

0.66%

0.92%

140.3 

(82.9)

19.9 

- 

77.3 

362.8 

0.21%

0.58%

0.63%

2019

$m

105.4 

(60.2)

69.2 

13.8 

128.2 

45.7 

112.4 

(21.5)

19.5 

156.1 

121.7 

(66.0)

19.9 

1.7 

77.3 

361.6 

Provision coverage 2

178.05%

116.69%

1 AASB 9 has been adopted on 1 July 2018; Refer to June 2019 Annual Financial Report for further details.
2 Provision coverage is calculated as total provisions and reserve divided by total gross impaired assets.

Recognition and measurement

Scope
The Group applies a three-stage approach to measure 
the allowance for expected credit losses for the following 
categories of financial assets that are not measured at FVTPL:
• 
• 
•  Off-Balance Sheet loan commitments; and
• 

Amortised cost financial assets; 
Debt securities at FVOCI;

Financial guarantee contracts.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0      7 1

 
10 Impairment of loans and advances (continued) 

Recognition and measurement (continued)

Expected credit loss impairment model
The Group's allowance for credit losses calculations are outputs 
of models with a number of underlying assumptions regarding 
the choice of variable inputs and their interdependencies. The 
expected credit loss impairment model reflects the present value 
of all cash shortfalls related to default events either (i) over the 
following twelve months or (ii) over the expected life of a financial 
asset depending on credit deterioration from inception.

• 

• 

The allowance for credit losses reflects an unbiased, probability-
weighted outcome which considers multiple scenarios based on 
reasonable and supportable forecasts. 

This impairment model measures credit loss allowances 
using a three-stage approach based on the extent of credit 
deterioration since origination:

• 

• 

• 

Stage 1 – Where there has not been a significant increase 
in credit risk (SIR) since initial recognition of a financial 
asset, an amount equal to 12 months expected credit loss 
is recorded. The expected credit loss is computed using 
a probability of default occurring over the next 12 months. 
For those assets with a remaining maturity of less than 12 
months, a probability of default corresponding to remaining 
term to maturity is used.

Stage 2 – When a financial asset experiences a SIR 
subsequent to origination but is not considered to be 
in default, it is included in Stage 2. This requires the 
computation of expected credit loss based on the 
probability of default over the remaining estimated life of 
the financial asset. 

Stage 3 – Financial assets that are considered to be in 
default are included in this stage. Similar to Stage 2, the 
allowance for credit losses captures the lifetime expected 
credit losses.

Interest income is recognised on gross carrying amounts for 
financial assets in Stage 1 and Stage 2, and gross carrying value 
net of provisions for financial assets in Stage 3.

Financial assets in Stage 1 and Stage 2 are assessed for 
impairment collectively, whilst those in Stage 3 are subjected to 
either collective or individual impairment assessment. The Group 
uses the following collective provisioning models for the purpose 
of calculating expected credit loss: 
• 

Retail lending: residential mortgages model, personal 
loans model, credit cards model, retail small and medium 
enterprise (SME) model; 

• 

Non-retail lending: corporate model, commercial real estate 
model and agribusiness model.

Measurement of expected credit loss
The probability of default (PD), exposure at default (EAD), and 
loss given default (LGD) inputs used to estimate expected credit 
losses are modelled based on macroeconomic variables that are 
most closely related with credit losses in the relevant portfolio. 

Details of these statistical parameters/inputs are as follows: 
PD – The probability of default is an estimate of the 
• 
likelihood of default over a given time horizon. A default may 
only happen at a certain time over the remaining estimated 
life, if the facility has not been previously derecognised and 
is still in the portfolio.

72      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

EAD – The exposure at default is an estimate of the exposure 
at a future default date, taking into account expected changes 
in the exposure after the reporting date, including repayments 
of principal and interest, whether scheduled by contract or 
otherwise, expected drawdowns on committed facilities, and 
accrued interest from missed payments.

LGD – The loss given default is an estimate of the loss 
arising in the case where a default occurs at a given time. 
It is based on the difference between the contractual 
cash flows due and those that the lender would expect to 
receive, including from the realisation of any collateral. It is 
usually expressed as a percentage of the EAD.

Forward-looking information
The estimation of expected credit losses for each stage and 
the assessment of significant increases in credit risk consider 
information about past events and current conditions as well 
as reasonable and supportable forecasts of future events and 
economic conditions. The estimation and application of forward-
looking information may require significant judgement, 
particularly during periods of economic uncertainty. In assessing 
the forward-looking information, the Group has considered the 
potential impacts of the COVID-19 pandemic and the mitigation 
measures put in place by governments, regulators and the
Reserve Bank of Australia. The Group's expectations of future 
events have been based on a range of plausible scenarios 
and are believed to be reasonable and supportable. Under the 
circumstances, however, it is recognised that uncertainty still 
exists and actual results may differ from these estimates.

Macroeconomic factors
In its models, the Group relies on a broad range of forward-
looking economic information as inputs, such as: GDP growth, 
unemployment rates, central-bank interest rates, and house-price 
indices. The inputs and models used for calculating expected 
credit losses may not always capture all characteristics of the 
market at the date of the financial statements. To reflect this, 
qualitative adjustments or overlays may be made as temporary 
adjustments using expert credit judgement.

The Group’s Economic Outlook Committee is responsible for 
reviewing and approving the methodology, and any judgements 
and assumptions. Forecast economic scenarios and the 
associated probability weights are discussed and approved by 
the Economic Outlook Committee, along with any management 
overlays or adjustments required to account for expected risks 
that have not been considered in the modelling process. At each 
reporting period any key areas of judgement are reported to the 
Group’s Board Audit Committee.

The Group has recorded a total overlay of $148.3 million for the 
potential impacts from the COVID-19 pandemic. $127.7 million 
of this overlay has been added to the collectively assessed 
provision and $20.6 million to the general reserve for credit 
losses. This overlay consists of three components, being:
A significant change to the base case economic outlook 
given COVID-19 impacts. This includes lower GDP, higher 
unemployment, and a reduction in residential and commercial 
property prices. 

 
10 Impairment of loans and advances (continued)

Recognition and measurement (continued)

Macroeconomic factors (continued)
• 

A shift in the weightings of the scenarios used in the 
calculation of the provision towards an increase in the 
downside economic scenarios.

• 

An overlay specific to business and consumer portfolios 
reflecting further potential COVID-19 impacts.

As the COVID-19 impacts evolve, this overlay will be reduced and 
the impacts will be reflected in the modelled outcome.

Multiple forward-looking scenarios 
The Group determines its allowance for credit losses using three 
probability-weighted forward-looking scenarios. The Group 
considers both internal and external sources of information and 
data in order to achieve unbiased projections and forecasts. 
The Group prepares the scenarios using forecasts generated 
by Interest Rate Risk in the Banking Book (IRRBB) team. The 
forecasts are created using internal and external models which 
are modified by IRRBB as necessary to formulate a ‘base case’ 
view of the most probable future direction of relevant economic 
variables as well as a representative range of other possible 
forecast scenarios. The process involves the development of two 
additional economic scenarios and consideration of the relative 
probabilities of each outcome.

The ‘base case’ represents the most likely outcome and is 
aligned with information used by the Group for other purposes 
such as strategic planning and budgeting. The other scenarios 
represent more optimistic and more pessimistic outcomes. The 
Group has identified and documented key drivers of credit 
risk and credit losses for each portfolio of financial instruments 
and, using an analysis of historical data, has estimated 
relationships between macroeconomic variables, credit risk, and 
credit losses. 

The assessment and determination of forward-looking 
assumptions in the current environment is challenging given the 
inherent uncertainties surrounding COVID-19. The Group has not 
assumed a sharp recovery in the adopted economic outlook, but 
rather a slower recovery with probabilities biased to the 
downside scenario.

The Group’s base case economic forecast scenario used to in 
the calculation of the collectively assessed provision as at 30 
June 2020, reflects a sharp deterioration in economic conditions 
in the second half of the 2020 calendar year, with a gradual 
improvement by December 2022.  Unemployment, under the base 
case scenario, peaks at 10.0% in third quarter of the 2020 calendar 
year and slowly improves thereafter. Gross Domestic Product is 
expected to contract by 9.5% in third quarter of the 2020 calendar 
year, with positive growth commencing from mid-2021.  House 
prices are expected to fall 11.5% by June 2021, and are expected to 
recover to current levels by September 2023. Commercial property 
prices are expected to fall 20.0% by June 2021, and remain at low 
levels for at least the next five years.

The Group’s significant deterioration scenario assumes 
unemployment peaks at 12.5% in September 2020, and shows 
slight improvement before again peaking to 14.5% in September 
2022.  Gross Domestic Product is expected to contract by 13.5% 
in March 2021 and substantially recover by March 2022, 
before a second-wave leads to negative Gross Domestic 

Product in 2022/2023.  House prices are expected to fall by 20.0% 
and commercial property prices fall 32.0% by December 2022.

The table below illustrates the weightings applied to the 
forecast scenarios for the purpose of calculation the collective.

Base scenario

Mild improvement

Mild deterioration

Significant deterioration

Weightings

50%

15%

30%

5%

The table below discloses the collectively assessed provision 
outcomes assuming a 100% weighting is applied to the relevant 
scenario, all other assumptions held constant.

100% Mild improvement

100% Base scenario

100% Mild deterioration

100% Significant deterioration

1 These outcomes exclude the GRCL.

Scenario 
Outcomes 
($m) 1

207.0

232.2

307.7

475.1

Assessment of significant increase in credit risk (SIR)
At each reporting date, the Group assesses whether there has 
been a significant increase in credit risk for exposures since initial 
recognition by comparing the risk of default occurring over the 
remaining expected life from the reporting date and the date of 
initial recognition. The assessment considers borrower-specific 
quantitative and qualitative information without consideration 
of collateral, and the impact of forward-looking macroeconomic 
factors.

The common assessments for SIR on retail and non-retail 
portfolios include macroeconomic outlook, management 
judgement, and delinquency and monitoring. Forward-
looking macroeconomic factors are a key component of the 
macroeconomic outlook. The importance and relevance of each 
specific macroeconomic factor depends on the type of product, 
characteristics of the financial instruments and the borrower and 
the geographical region. Quantitative models may not always be 
able to capture all reasonable and supportable information that 
may indicate a significant increase in credit risk. Qualitative factors 
may be assessed to supplement the gap. Examples of situations 
include changes in adjudication criteria for a particular group of 
borrowers; changes in portfolio composition; and natural disasters 
impacting certain portfolios. With regards to delinquency and 
monitoring, there is a rebuttable presumption that the credit risk 
of the financial instrument has increased since initial recognition 
when contractual payments are more than 30 days overdue.

Retail portfolio – For retail exposures, a significant increase in 
credit risk cannot be assessed using forward looking information 
at an individual account level. Therefore, the assessment must 
be done at the portfolio level. Portfolio movement thresholds 
exist for each PD model by product which considers the 
proportionate change in PD as well as the absolute change in 
PD. 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       7 3

10 Impairment of loans and advances (continued)

Recognition and measurement (continued)

Assessment of significant increase in credit risk (SIR) (continued) 
For retail portfolios, a 50 basis point increase in PDs combined 
with a doubling of the PD since origination will result in a loan 
transitioning to Stage 2. The thresholds used for PD migration 
are reviewed and assessed at least annually, unless there is a 
significant change in credit risk management practices in which 
case the review is brought forward. 

Non-retail portfolio – The Group uses an internal rating system 
for its non-retail exposures. All non-retail exposures have a 
rating assigned that reflects the probability of default of the 
borrower. Both borrower specific and non-borrower specific 
(i.e. macroeconomic) forward looking information is considered 
and reflected in the rating. Significant increase in credit risk is 
evaluated based on the movement of the exposures between 
ratings i.e. a two notch downgrade in the internal rating since 
origination will trigger a transfer to Stage 2.

While the deferral of loan payments by customers would 
normally be treated as an indication of a SIR, the deferral 
arrangements granted to the Group's customers in relation 
to COVID-19 support packages have not, in isolation, been 
treated as an indication of a SIR. This is consistent with APRA 
guidance. Other information available to the Group in relation 
to the COVID-19 deferral arrangements has been assessed for 
evidence of a SIR.

Expected life
When measuring expected credit loss, the Group considers 
the maximum contractual period over which the Group is 
exposed to credit risk. All contractual terms are considered 
when determining the expected life, including prepayment, 
and extension and rollover options. For certain revolving credit 
facilities, such as credit cards, the expected life is estimated 
based on the period over which the Group is exposed to credit 
risk and how the credit losses are mitigated by management 
actions.

Presentation of allowance for credit losses in the Balance Sheet
• 

Financial assets measured at amortised cost: as a 
deduction from the gross carrying amount of the financial 
assets;
Debt instruments measured at fair value through other 
comprehensive income: no allowance is recognised in the 
Balance Sheet because the carrying value of these assets 
is their fair value. However, the allowance determined is 
presented in the accumulated other comprehensive income;
Off-Balance Sheet credit risks include undrawn lending 
commitments, letters of credit and letters of guarantee: as a 
provision in other liabilities.

• 

• 

Definition of default
The definition of default used in measuring ECL is aligned to 
the definition used for internal credit risk management and 
regulatory purposes.

The Group considers a financial instrument to be in default as 
a result of one or more loss events that occurred after the date 
of initial recognition of the instrument and the loss event has 
a negative impact on the estimated future cash flows of the 
instrument that can be reliably estimated. 

74      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

This includes events that indicate: 
• 
• 
• 

significant financial difficulty of the borrower;
default or delinquency in interest or principal payments;
high probability of the borrower entering a phase of 
bankruptcy or a financial reorganisation;
measurable decrease in the estimated future cash flows 
from the loan or the underlying assets that back the loan. 

• 

The Group considers that default has occurred when a financial 
asset is more than 90 days past due, unless reasonable and 
supportable information demonstrates that a more lagging 
default criterion is appropriate.  Impairment is recognised when 
it is determined that all principal and interest amounts which are 
due are unlikely to actually be fully recovered.

Write-off policy
The Group writes off an impaired financial asset (and the related 
impairment allowance), either partially or in full, when there is 
no realistic prospect of recovery. Where financial assets are 
secured, write-off is generally after receipt of any proceeds 
from the realisation of security. In circumstances where the net 
realisable value of any collateral has been determined and there 
is no reasonable expectation of further recovery, write-off may 
be earlier. In subsequent periods, any recoveries of amounts 
previously written off are credited to the provision for credit 
losses in the Income Statement. 

Modified financial assets
If the terms of a financial asset are modified or an existing 
financial asset is replaced with a new one, an assessment 
is made to determine if the existing financial asset should 
be derecognised. Where a modification does not result in 
derecognition, the date of origination continues to be used to 
determine SIR. Where a modification results in derecognition, 
the new financial asset is recognised at its fair value on the 
modification date. The modification date is also the date of 
origination for this new asset.

The Group may modify the contractual terms of loans for either 
commercial or credit reasons. The terms of a loan in good standing 
may be modified for commercial reasons to provide competitive 
pricing to borrowers. Loans are also modified for credit reasons 
where the contractual terms are modified to grant a concession to 
a borrower that may be experiencing financial difficulty.

For all financial assets modifications of the contractual terms may 
result in derecognition of the original asset when the changes 
to the terms of the loans are considered substantial. These 
terms include interest rate, authorised amount, term, or type of 
underlying collateral. The original loan is derecognised and the 
new loan is recognised at its fair value. The difference between 
the carrying value of the derecognised asset and the fair value of 
the new asset is recognised in the Income Statement. 

For all loans, performing and credit-impaired, where the 
modification of terms did not result in the derecognition of 
the loan, the gross carrying amount of the modified loan is 
recalculated based on the present value of the modified cash 
flows discounted at the original effective interest rate, and any 
gain or loss from the modification is recorded in the provision for 
credit losses line in the Income Statement.

 
10 Impairment of loans and advances (continued)

Recognition and measurement (continued)

Purchased loans
All purchased loans are initially measured at fair value on 
the date of acquisition. As a result no allowance for credit 
losses would be recorded in the Balance Sheet on the date 
of acquisition. Purchased loans may fit into either of the two 
categories: Performing loans or Purchased Credit Impaired (PCI) 
loans. 

Purchased performing loans follow the same accounting as 
originated performing loans and are reflected in Stage 1 on 
the date of the acquisition. They will be subject to a 12-month 
allowance for credit losses which is recorded as a provision for 
credit losses in the Income Statement. The fair value adjustment 
set up for these loans on the date of acquisition is amortised 
into interest income over the life of these loans. 

PCI loans are reflected in Stage 3 and are always subject to 
lifetime allowance for credit losses. Any changes in the expected 
cash flows since the date of acquisition are recorded as a 
charge/recovery in the provision for credit losses in the Income 
Statement at the end of all reporting periods subsequent to the 
date of acquisition.

General reserve for credit losses
The Australian Prudential Regulation Authority (APRA) requires 
that banks maintain a general reserve for credit losses to 
cover risks inherent in loan portfolios. In certain circumstances 
the collective provision can be included in this assessment. 
Movements in the general reserve for credit losses are 
recognised as an appropriation from retained earnings.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      7 5

11 Financial assets at fair value 
through profit or loss

Discount securities

Floating rate notes

Government securities

Group

Bank

2020

$m

996.7 

170.0 

4,244.4 

2019

$m

1,424.3 

452.8 

3,959.8 

2020

$m

996.7 

170.0 

4,244.4 

2019

$m

1,424.3 

452.8 

3,959.8 

Total financial assets at fair value through profit or loss

5,411.1 

5,836.9 

5,411.1 

5,836.9 

Maturity analysis

Not longer than 3 months

Longer than 3 and not longer than 12 months

Longer than 1 and not longer than 5 years

Over 5 years

$m

733.7 

1,767.7 

2,320.6

589.1 

$m

1,432.3 

1,669.7 

1,673.5 

1,061.4 

$m

733.7 

1,767.7

2,320.6

589.1 

$m

1,432.3 

1,669.7 

1,673.5 

1,061.4 

5,411.1 

5,836.9 

5,411.1 

5,836.9 

Recognition and measurement

Financial assets at fair value through profit or loss
Financial assets that do not meet the criteria for amortised cost 
or fair value through other comprehensive income are measured 
at fair value through profit or loss.

In addition, on initial recognition, the Group may irrevocably 
designate a financial asset that otherwise meets the 
requirements to be measured at amortised cost or at fair value 
through other comprehensive income as at fair value through 
profit or loss if doing so eliminates or significantly reduces an 
accounting mismatch that would otherwise arise.

These financial instruments are recorded in the Balance Sheet at 
fair value with revaluation gains or losses being recognised in the 
Income Statement.

Interest earned is accrued in interest income using the effective 
interest rate method, taking into account any discount or 
premium and qualifying transaction costs being an integral part 
of the instrument.

Fair value measurement is outlined in Note 19.

12 Financial assets at amortised cost

Group

Bank

2020

$m

289.3 

6.8 

29.2 

325.3 

$m

325.3 

325.3 

2019

$m

246.7 

6.3 

40.1 

293.1 

$m

293.1 

293.1 

2020

$m

105.7 

0.1 

29.2 

135.0 

$m

135.0 

135.0 

2019

$m

103.6 

0.1 

40.1 

143.8 

$m

143.8 

143.8 

The carrying amount of these assets is adjusted by any 
expected credit loss allowance recognised and measured as 
described in Note 10.

Interest income from these financial assets is included in interest 
income using the effective interest rate method.

Collateral and security deposits

Other deposits

Bonds

Total financial assets at amortised cost

Maturity analysis

Over 5 years

Classification and measurement

A financial asset is measured at amortised cost only if both of 
the following conditions are met:
• 

the asset is held within a business model whose objective 
is to hold assets in order to collect contractual cash flows; 
and
the contractual terms of the financial asset give rise on 
specified dates to cash flows that are solely payments of 
principal and interest on the principal amount outstanding.

• 

76      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

 
13 Financial assets at fair value through other 
comprehensive income

Debt securities - with recycling

Mortgage backed securities

Floating rate notes

Government securities

Semi-government securities

Securitisation notes

Other debt securities

Group

Bank

2020

$m

17.0 

253.1 

266.8 

249.9 

- 

0.5 

2019

$m

27.0 

- 

- 

- 

- 

2020

$m

17.0 

253.1 

266.8 

249.9 

2019

$m

27.0 

- 

- 

- 

12,414.5 

6,086.5 

0.5 

0.5 

0.5 

Total debt securities - with recycling

787.3 

27.5 

13,201.8 

6,114.0 

Debt investments - with recycling

Unlisted share investments

Total debt investments - with recycling

Equity investments - without recycling

Listed share investments

Unlisted share investments

Total equity investments - without recycling

Total financial assets at fair value 
through other comprehensive income

Maturity analysis

Not longer than 3 months

Longer than 3 and not longer than 12 months

Longer than 1 and not longer than 5 years

Over 5 years

Non-maturing

Recognition and measurement

A financial asset will be measured at fair value through other 
comprehensive income if:
• 

the Group's intent is to hold the asset in order to collect 
contractual cash flows and/or to sell the asset; and
the cash flows solely represent principal and interest.

• 

These assets are initially recognised at fair value including 
directly attributable transaction costs. Subsequent measurement 
is at fair value with any revaluation gains or losses being included 
in other comprehensive income. Upon disposal, the cumulative 
gain or loss previously recognised in other comprehensive 
income is transferred to the Income Statement.

8.7 

8.7 

0.1 

23.5 

23.6 

9.1 

9.1 

0.1 

19.0 

19.1 

- 

- 

0.1 

23.5 

23.6 

- 

- 

0.1 

19.0 

19.1 

819.6 

55.7 

13,225.4 

6,133.1 

$m

150.6 

383.6 

253.1 

- 

32.3 

819.6 

$m

1.8 

4.5 

20.7 

0.5 

28.2 

55.7 

$m

150.6 

383.6 

253.1 

$m

1.8 

4.5 

20.7 

12,414.5 

6,087.0 

23.6 

19.1 

13,225.4 

6,133.1 

Equity instruments
The Group has irrevocably elected to measure all equity 
investments that are not held for trading at fair value through 
other comprehensive income. Subsequent changes to the fair 
value are recognised in other comprehensive income and are not 
transferred to the Income Statement, including upon disposal. 
Dividend income is recognised in the Income Statement unless 
the dividend represents a recovery of part of the cost of the 
investment.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0      7 7

Financial liabilities

Classification and measurement of financial liabilities
Financial liabilities are classified into one of the following 
measurement categories:
• 
• 
• 

Fair value through profit or loss (FVTPL);
Amortised cost; or
Designated at FVTPL. 

Financial liabilities designated at FVTPL
Financial liabilities classified in this category are those that 
have been designated by the Group upon initial recognition, 
and once designated, the designation is irrevocable. The FVTPL 
designation is available only for those financial liabilities for 
which a reliable estimate of fair value can be obtained.

Financial liabilities are designated at FVTPL when one of the 
following criteria is met: 
• 

The designation eliminates or significantly reduces an 
accounting mismatch which would otherwise arise; or 
A group of financial liabilities are managed and their 
performance is evaluated on a fair value basis, in 
accordance with a documented risk management 
strategy; or 
The financial liability contains one or more embedded 
derivatives which significantly modify the cash flows 
otherwise required. 

• 

• 

Financial liabilities designated at FVTPL are recorded in the 
Balance Sheet at fair value. Any changes in fair value are 
recognised in non-interest income in the Income Statement, 
except for changes in fair value arising from changes in 
the Group's own credit risk which are recognised in other 
comprehensive income. Changes in fair value due to changes in 
the Group’s own credit risk are not subsequently reclassified to 
the Income Statement upon derecognition/extinguishment of 
the liabilities.

Group

2020

$m

2019

$m

Bank

2020

$m

2019

$m

29,526.0 

24,194.9 

29,523.4 

24,199.4 

21,383.2 

23,848.6 

21,383.2 

23,848.6 

50,909.2 

48,043.5 

50,906.6 

48,048.0 

13,273.4 

12,553.4 

13,273.4 

12,553.4 

64,182.6 

60,596.9 

64,180.0 

60,601.4 

Financial liabilities measured at FVTPL
Financial liabilities measured at FVTPL are held principally for 
the purpose of repurchasing in the near term, or form part of a 
portfolio of identified financial instruments that are managed 
together and for which there is evidence of a recent actual 
pattern of short-term profit-taking. Financial liabilities are 
recognised on a trade date basis and are accounted for at 
fair value, with changes in fair value and any gains or losses 
recognised in the Income Statement as part of the non-interest 
income. Transaction costs are expensed as incurred. 

Financial liabilities measured at amortised cost 
Deposits, subordinated notes and debentures are accounted 
for at amortised cost. Interest on deposits, calculated using the 
effective interest rate method, is recognised as interest expense. 
Interest on subordinated notes and debentures, including 
capitalised transaction costs, is recognised using the effective
interest rate method as interest expense. 

14 Deposits and notes payable

Deposits

Customer

At call

Term

Total customer deposits

Wholesale

Domestic

Total deposits

78      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

 
 
14 Deposits and notes payable (continued)

Deposits

Deposits by geographic location

Victoria

New South Wales

Queensland

South Australia/Northern Territory

Western Australia

Australian Capital Territory

Tasmania

Overseas

Total deposits

Group

2020

$m

2019

$m

Bank

2020

$m

2019

$m

28,847.0 

27,916.5 

28,875.8 

27,925.0 

16,491.6 

14,190.5 

16,478.1 

14,199.2 

6,282.1 

5,660.2 

4,040.5 

1,097.2 

1,271.4 

492.6 

5,915.1 

5,460.1 

3,996.9 

1,667.3 

1,159.1 

291.4 

6,274.5 

5,656.8 

4,035.4 

1,096.3 

1,270.9 

492.2 

5,909.7 

5,457.8 

3,993.2 

1,666.7 

1,158.7 

291.1 

64,182.6 

60,596.9 

64,180.0 

60,601.4 

Total notes payable and Term Funding Facility

3,503.5 

3,464.4 

- 

23.1 

Recognition and measurement

Deposits
All deposits are initially recognised at cost, being the fair value 
of the consideration received net of issue costs. Subsequent to 
initial recognition, interest-bearing borrowings are measured at 
amortised cost using the effective interest method. Amortised 
cost includes any issue costs and any discount or premium on 
settlement.

For liabilities carried at amortised cost, gains and losses are 
recognised in the Income Statement when the liabilities are de-
recognised.

Reclassification
A review of the Group's deposits has been completed which 
has resulted in a change to the way deposits are dissected. 
Customer deposits now represent the sum of interest bearing, 
non-interest bearing and term deposits from retail and corporate 
customers. Comparative balances have been restated.

Notes payable and Term Funding Facility
The Group conducts an asset securitisation program through 
which it packages and sells asset-backed securities to investors. 
Notes payable are predominately interest-bearing financial 
instruments issued through these securitisation programs. 
The notes are initially recognised at fair value less directly 
attributable transaction costs and subsequently measured at 
amortised cost using the effective interest method. Interest is 
recognised in the Income Statement.

On 19 March 2020, the Reserve Bank of Australia announced 
the establishment of the Term Funding Facility (TFF), a three-
year facility with a fixed interest rate of 0.25% per annum. The 
TFF was established to provide ADIs with access to long-term 
funding to reinforce the benefits to the economy of a lower RBA 
cash rate and to encourage ADIs to support businesses. The 
TFF is collateralised by residential mortgage backed securities 
issued by the Group. 

Funding received via the TFF is initially recognised at fair value 
and subsequently measured at amortised cost using the 
effective interest rate method. 

As at 30 June 2020, the Group's TFF draw downs totalled $725.0 
million. The Group has a total initial entitlement of $1.8 billion.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      7 9

15 Preference shares

CPS2 (ASX Code:BENPE)

Oct 2014: 2,921,188 fully paid $100 
Convertible preference shares

Unamortised issue costs

CPS3 (ASX Code:BENPF)

June 2015: 2,822,108 fully paid $100 
Convertible preference shares

Unamortised issue costs

CPS4 (ASX Code:BENPB)

December 2017: 3,216,145 fully paid $100 
Converting preference shares

Unamortised issue costs

Total preference shares

Nature of shares

Preference shares are long term in nature and are perpetual, 
hence they do not have a fixed maturity date. The shares 
may be redeemed at the discretion of the Group for a price 
per share on the redemption date. Any preference shares not 
already converted will be converted into ordinary shares on the 
mandatory conversion date specified in the issue's prospectus 
located at http://www.bendigoadelaide.com.au/public/
shareholders/prospectus.asp

If the Group is unable to pay a dividend because of insufficient 
profits, the dividend is non-cumulative. The preference shares rank 
ahead of the ordinary shares in the event of liquidation. Under 
certain circumstances, ranking may be affected resulting in shares 
being converted or written off.

In accordance with Australian Prudential Regulation Authority's 
Basel III capital adequacy framework, these preference shares form 
part of the Group's Additional Tier 1 capital.

16 Subordinated debt

Subordinated debt

Maturity analysis

Longer than 3 and not longer than 12 months

Longer than 1 and not longer than 5 years

Over 5 years

80      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

Group

2020

$m

292.1 

(0.6)

291.5 

282.2 

(1.4)

280.8 

321.6 

(3.7)

317.9 

890.2 

2019

$m

292.1 

(2.0)

290.1 

282.2 

(2.8)

279.4 

321.6 

(4.7)

316.9 

886.4 

Bank

2020

$m

292.1 

(0.6)

291.5 

282.2 

(1.4)

280.8 

321.6 

(3.7)

317.9 

890.2 

2019

$m

292.1 

(2.0)

290.1 

282.2 

(2.8)

279.4 

321.6 

(4.7)

316.9 

886.4 

Recognition and measurement

These instruments are classified as debt within the Balance 
Sheet and dividends to the holders are treated as interest 
expense in the Income Statement.

Preference shares are initially recognised at fair value less 
charges associated with the issue of the instrument. They are 
subsequently measured at amortised cost using the effective 
interest rate method.

The shares carry a dividend which will be determined semi-
annually and payable half yearly in arrears. The dividend rate 
will be the floating Bank Bill Rate plus the initial fixed margin, 
adjusted for franking credits.

Group

2020

$m

2019

$m

Bank

2020

$m

2019

$m

671.3 

681.4 

671.3 

681.4 

$m

- 

250.4 

420.9 

671.3 

$m

10.0 

250.5 

420.9 

681.4 

$m

- 

250.4 

420.9 

671.3 

$m

10.0 

250.5 

420.9 

681.4 

 
 
16 Subordinated debt (continued)

 Recognition and measurement

These instruments are classified as debt within the Balance Sheet 
and the interest expense is recorded in the Income Statement.

Subordinated debt instruments are initially recognised at fair 
value less charges associated with the issue of the instrument. 
They are subsequently measured at amortised cost using the 
effective interest rate method.

Amortised cost is calculated by taking into account any discount 
or premium on acquisition over the period to maturity. Gains 
and losses are recognised in the Income Statement when the 
liabilities are derecognised.

17 Securitisation and transferred assets

Repurchase agreements

Securitisation

Group

Carrying amount of transferred assets 1

Carrying amount of associated liabilities 2

Fair value of transferred assets

Fair value of associated liabilities

Net Position

Bank

Carrying amount of transferred assets

Carrying amount of associated liabilities 3

Fair value of transferred assets

Fair value of associated liabilities

Net position

2020

$m

 1,976.9 

 1,976.9 

2019

$m

 500.6 

 500.6 

2020

$m

 3,488.2 

 3,503.5 

 3,478.4 

 3,494.5 

2019

$m

 3,343.2 

 3,440.5 

 3,338.6 

 3,454.2 

 (16.1)

 (115.6)

Repurchase agreements

Securitisation

2020

$m

 1,976.9 

 1,976.9 

2019

$m

 500.6 

 500.6 

2020

$m

 15,158.0 

 15,595.9 

 15,111.7 

 15,563.0 

2019

$m

 8,754.2 

 9,092.8 

 8,742.1 

 9,127.6 

 (451.3)

 (385.5)

1 Represents the carrying value of the loans transferred to the trust.
2 Securitisation liabilities of the Group include RMBS notes issued by the SPEs and held by external parties.
3 Securitisation liabilities of the Bank include borrowings from SPEs including the SPEs that issue internally held notes for repurchase with central banks, 

recognised on transfer of residential mortgages by the Bank.

Securitisation programs
The Group uses special purpose entities (SPEs) to securitise 
customer loans and advances that it has originated, in order to 
source funding, and/or for capital efficiency purposes. The loans 
are transferred by the Group to the SPE's, which in turn issue 
debt to investors. This transfer does not give rise to the de-
recognition of those financial assets for the Group. The Group 
holds income and capital units in the trusts which entitle the 
Group to any residual income of the SPE after all payments to 
investors and costs of the entity have been met. Trust investors 
have no recourse against the Group if cash flows from the 
securitised loans are inadequate to service the trust obligations. 
Liabilities associated with the SPE's are accounted for on an 
amortised basis using the effective interest rate method.

Repurchase agreements
Securities sold under agreement to repurchase are retained 
on the Balance Sheet when the majority of the risks and 
rewards of ownership remain with the Group. The counterparty 
liability is included separately on the Balance Sheet when cash 
consideration is received.

Consolidation
SPEs are consolidated by the Group where the Group has the 
power to govern directly or indirectly decision making in relation 
to financial and operational policies and receives the majority of 
the residual income or is exposed to the majority of the residual 
risks associated with the SPEs.

The Group enters into interest rate swaps and liquidity facilities 
with the trusts which are all at arm's length to the SPEs.

Securitised and sold loans
The Group securitised loans totalling $8,847.3 million (2019: $1,416.1 
million) during the financial year. The Group invests in some of 
its own securitisation programs by holding A and B class notes 
equivalent to $12,437.8 million as at 30 June 2020 (2019: $6,062.5 
million).

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       8 1

 
Other financial instrument disclosures

18 Derivative financial instruments

The Group uses derivative financial instruments primarily to 
manage risk, including interest rate risk and foreign currency rate 
risk. Note 20 outlines the risk management framework that the 
Group applies.

Derivative instruments are contracts whose value is derived from 
interest rates, foreign exchange rates, commodities, equity prices 
or other financial variables. Most derivative instruments can 
be characterised as interest rate contracts, foreign exchange 
contracts, commodity contracts, equity contracts or credit 
contracts. Derivative instruments are either exchange-traded 
contracts or negotiated over-the-counter contracts. Negotiated 
over-the-counter contracts include swaps, forwards and options.

The Group enters into these derivative contracts for trading 
purposes, as well as to manage its risk exposures (i.e., to manage 
the Group's non-trading interest rate, foreign currency and 
other exposures). Trading activities are undertaken to meet the 
needs of the Group's customers, as well as for the Group’s own 
account to generate income from trading operations.

All derivatives are recorded at fair value in the Balance Sheet. 
The determination of the fair value of derivatives includes 
consideration of credit risk, estimated funding costs and ongoing 
direct costs over the life of the instruments. Inception gains or 
losses on derivatives are only recognised where the valuation is 
dependent only on observable market data, otherwise, they are 
deferred and amortised over the life of the related contract, or 
until the valuation inputs become observable. Derivative financial 
instruments are valued in accordance with Level 2 of the fair 
value hierarchy, as outlined in Note 19.

The gains or losses resulting from changes in fair values of 
trading derivatives are included in the Income Statement in 
Other income.

Changes in the fair value of non-trading derivatives that do 
not qualify for hedge accounting are recorded in the Income 
Statement in Other income.

Changes in the fair value of derivatives that qualify for hedge 
accounting are recorded in the Income Statement in Other 
income for fair value hedges and are recorded in the Statement 
of Comprehensive Income in Other comprehensive income for 
cash flow hedges.

Fair value hedges principally consist of interest rate swaps that 
are used to protect against changes in the fair value of fixed 
rate long term financial instruments due to movements in interest 
rates and exchange rates. 

Cash flow hedges consist principally of interest rate swaps that 
are used to protect against exposures to movements in future 
interest cash flows on assets and liabilities which bear interest at 
variable rates.

The Group has assessed the impact of COVID-19 on its 
derivative financial instruments, specifically, whether they 
continue to meet the criteria for hedge accounting. As there 
is still a high probability of the hedged forecast transactions 
occurring, no hedge ineffectiveness has arisen.

The following table describes the fair values and notional values 
of derivatives held for trading purposes and for risk management 
purposes by type of instrument:

Group 2020

Group 2019

Notional 
amount

Fair value 
assets

Fair value 
liabilities

Net fair 
value

Notional 
amount

Fair value 
assets

Fair value 
liabilities

Net fair 
value

Derivative category

$m

$m

$m

$m

$m

$m

$m

$m

Derivatives held for trading

Futures

Interest rate swaps

Foreign exchange 
contracts

2,862.5 

10,415.1 

- 

- 

- 

4,988.0 

- 

- 

25.1 

(10.0)

15.1 

29,194.6 

37.6 

(25.7)

101.9 

0.7 

(0.6)

0.1 

181.9 

0.4 

(0.8)

- 

11.9 

(0.4)

13,379.5 

25.8 

(10.6)

15.2 

34,364.5 

38.0 

(26.5)

11.5 

Derivatives held as fair value hedges

Interest rate swaps

1.3 

1.3 

- 

- 

(0.2)

(0.2)

(0.2)

(0.2)

4.2 

4.2 

- 

- 

(0.3)

(0.3)

(0.3)

(0.3)

Derivatives held as cash flow hedges

Interest rate swaps

34,120.6 

34,120.6 

80.6 

80.6 

(89.4)

(89.4)

(8.8)

79,211.8 

112.6 

(108.2)

(8.8)

79,211.8 

112.6 

(108.2)

4.4 

4.4 

Total derivatives

47,501.4 

106.4 

(100.2)

6.2  113,580.5 

150.6 

(135.0)

15.6 

82      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

18 Derivative financial instruments (continued)

Bank 2020

Bank 2019

Notional 
amount

Fair value 
assets

Fair value 
liabilities

Net fair 
value

Notional 
amount

Fair value 
assets

Fair value 
liabilities

Net fair 
value

Derivative category

Derivatives held for trading

$m

$m

$m

$m

$m

$m

$m

$m

Futures

2,862.5 

- 

- 

- 

4,988.0 

- 

- 

Interest rate swaps

10,415.1 

25.1 

(10.0)

15.1 

29,196.9 

37.7 

(25.7)

Foreign exchange 
contracts

101.9 

0.7 

(0.6)

0.1 

181.0 

0.4 

(0.8)

- 

12.0 

(0.4)

13,379.5 

25.8 

(10.6)

15.2 

34,365.9 

38.1 

(26.5)

11.6 

Derivatives held as fair value hedges

Interest rate swaps

1.3 

1.3 

- 

- 

(0.2)

(0.2)

(0.2)

(0.2)

4.2 

4.2 

- 

- 

(0.3)

(0.3)

(0.3)

(0.3)

Derivatives held as cash flow hedges

Interest rate swaps

34,120.6 

34,120.6 

80.6 

80.6 

(89.4)

(89.4)

(8.8)

79,211.8 

112.6 

(108.2)

(8.8)

79,211.8 

112.6 

(108.2)

4.4 

4.4 

Total derivatives

47,501.4 

106.4 

(100.2)

6.2  113,581.9 

150.7 

(135.0)

15.7 

As at 30 June 2020 hedged cash flows are expected to occur and affect the Income Statement as follows:

Group

2020

Forecast cash inflows

Forecast cash outflows

Within 1 year

$m

 159.2 

 (147.6)

1 to 2
years

$m

 40.4 

 (47.9)

2 to 3 
years

$m

 22.1 

 (22.3)

Forecast net cash inflows/(outflows)

 11.6 

 (7.5)

 (0.2)

3 to 4 
years

$m

 14.0 

 (12.7)

 1.3 

2019

Forecast cash inflows

Forecast cash outflows

 783.0 

 (711.2)

 107.8 

 (60.7)

 35.4 

 (29.3)

 16.3 

 (12.3)

Forecast net cash inflows/(outflows)

 71.8 

 47.1 

 6.1 

 4.0 

Bank

2020

Forecast cash inflows

Forecast cash outflows

 159.2 

 (147.6)

 40.4 

 (47.9)

 22.1 

 (22.3)

Forecast net cash inflows/(outflows)

 11.6 

 (7.5)

 (0.2)

 14.0 

 (12.7)

 1.3 

2019

Forecast cash inflows

Forecast cash outflows

 783.1 

 (711.2)

 107.8 

 (60.7)

 35.4 

 (29.3)

 16.3 

 (12.3)

Forecast net cash inflows/(outflows)

 71.9 

 47.1 

 6.1 

 4.0 

4 to 5
years

Greater 
than 5 years

$m

$m

 6.2 

 (5.1)

 1.1 

 8.4 

 (5.4)

 3.0 

 6.2 

 (5.1)

 1.1 

 8.4 

 (5.4)

 3.0 

 4.5 

 (4.5)

 - 

 10.5 

 (10.5)

 - 

 4.5 

 (4.5)

 - 

 10.5 

 (10.5)

 - 

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      8 3

18 Derivative financial instruments (continued)

Ineffectiveness of hedge relationships
Due to the ineffective portion of designated hedges, the following amounts were recognised in non-interest income – other revenue:

Revaluation gains /(losses) arising from economic hedges

$m

$m

$m

$m

Group

Bank

2020

2019

2020

2019

Revaluation gains /(losses) arising from fair value hedges

Losses on hedging instruments

Gains on the hedged items attributable to the hedged risk

Revaluation gains/(losses) arising from economic 
derivatives that are not in a hedge relationship

(Losses)/gains on derivatives

 - 

 - 

 (16.0)

 16.4 

 - 

 - 

 (16.0)

 16.4 

 (3.2)

 (3.2)

 10.1 

 10.5 

 (3.2)

 (3.2)

 9.3 

 9.7 

Average price/rate of hedged instruments
The following table sets out the maturity profile and average price/rate of the hedging instruments used in the Group's non-dynamic 
hedging strategies:

Cash flow hedges - interest rate swaps

$m

$m

$m

Maturity

Less than 
1 month

1 to 3 
months

3 to 12 
months

1 to 5 
years

$m

Over 5 
years

$m

Total

$m

 Notional principal 

 Average fixed rate (%) 

 3,825.0 

 4,650.0 

 6,850.0 

 7,935.6 

 - 

 23,260.6 

2.48%

1.96%

2.04%

0.95%

84      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

18 Derivative financial instruments (continued)

 Offsetting financial assets and financial liabilities
The Group presents its derivative assets and liabilities on a gross 
basis.

Derivative financial instruments entered into by the Group are 
subject to International Swaps and Derivatives Association 
(ISDA) master netting agreements and other similar master 
netting arrangements. These arrangements do not meet the 
criteria for offsetting in the Balance Sheet. This is because 
the right of set-off is only enforceable by the parties to 

Amounts subject to enforceable master netting 
or similar agreements

Amounts of recognised financial assets/(liabilities) 
reported on the Balance Sheet

Related amounts not set-off on the Balance Sheet

Financial collateral (received)/pledged

Net amount

Financial assets/(liabilities) not subject to enforceable 
master netting or similar agreements

Total financial assets/(liabilities) recognised 
on the Balance Sheet

Amounts subject to enforceable master netting 
or similar agreements

Amounts of recognised financial assets/(liabilities) 
reported on the Balance Sheet

Related amounts not set-off on the Balance Sheet

Financial collateral (received)/pledged

Net amount

Financial assets/(liabilities) not subject to enforceable master 
netting or similar agreements

Total financial assets/(liabilities) recognised 
on the Balance Sheet

the agreement following an event of default, insolvency or 
bankruptcy of the Group, or the counterparties, or following 
other predetermined events. In addition, the Group and its 
counterparties do not intend to settle on a net basis or to realise 
the assets and settle the liabilities simultaneously.

The following table sets out the effect of netting arrangements 
on derivative financial assets and derivative financial liabilities if 
they were to be applied:

Group

Derivative
assets

Derivative
liabilities

Derivative
assets

Derivative
liabilities

2020

$m

$m

2019

$m

$m

102.0 

(100.2)

144.7 

(135.0)

(49.5)

52.6 

69.7 

(104.8)

117.4 

(30.5)

 39.9 

 (17.6)

4.4 

- 

5.9 

- 

 106.4 

 (100.2)

 150.6 

 (135.0)

$m

Bank

$m

$m

$m

102.0 

(100.2)

144.8 

(135.0)

(49.5)

52.6 

69.7 

(104.8)

(30.5)

40.0 

117.4 

(17.6)

4.4 

- 

5.9 

- 

106.4 

(100.2)

150.7 

(135.0)

For the purpose of this disclosure, financial collateral not set off on the Balance Sheet have been capped by relevant netting 
agreements so as not to exceed the net amounts of financial assets/(liabilities) reported on the Balance Sheet (i.e. over-
collateralisation, where it exists, is not reflected in the tables).

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      8 5

19 Financial instruments

All financial instruments are initially recognised at fair value on the date of initial recognition depending on the classification of the 
asset and liability.

a) Measurement basis of financial assets and liabilities

The following table details the carrying amount of the financial assets and liabilities by classification on the Balance Sheet.

Fair value through 
profit or loss

Fair value 
through other 
comprehensive 
income

Amortised cost

Total

Derivatives 

Financial 
assets

Financial assets

Loans and
receivables

Other financial 
instruments

$m

$m

$m

$m

$m

$m

 - 

 - 

 - 

 - 

 - 

 - 

 106.4 

 - 

 - 

 5,411.1 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 819.6 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 64,980.4 

 - 

 1,189.6 

 1,189.6 

 137.0 

 137.0 

 - 

 5,411.1 

 325.3 

 325.3 

 - 

 - 

 - 

 819.6 

 64,980.4 

 106.4 

 106.4 

 5,411.1 

 819.6 

 64,980.4 

 1,651.9 

 72,969.4 

 - 

 - 

 - 

 100.2 

 - 

 - 

 100.2 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 145.1 

 145.1 

 64,182.6 

 64,182.6 

 3,503.5 

 3,503.5 

 - 

 890.2 

 671.3 

 100.2 

 890.2 

 671.3 

 69,392.7 

 69,492.9 

$m

$m

$m

$m

$m

$m

 - 

 - 

 - 

 - 

 - 

 - 

 150.6 

 - 

 - 

 5,836.9 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 55.7 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 61,822.2 

 - 

 1,072.0 

 1,072.0 

 270.6 

 270.6 

 - 

 5,836.9 

 293.1 

 293.1 

 - 

 - 

 - 

 55.7 

 61,822.2 

 150.6 

 150.6 

 5,836.9 

 55.7 

 61,822.2 

 1,635.7 

 69,501.1 

 - 

 - 

 - 

 135.0 

 - 

 - 

 135.0 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 420.6 

 420.6 

 60,596.9 

 60,596.9 

 3,464.4 

 3,464.4 

 - 

 886.4 

 681.4 

 135.0 

 886.4 

 681.4 

 66,049.7 

 66,184.7 

Group

2020

Financial assets

Cash and cash equivalents

Due from other financial institutions

Financial assets fair value through 
profit or loss (FVTPL)

Financial assets amortised cost

Financial assets fair value through 
other comprehensive income (FVOCI)

Net loans and other receivables

Derivatives

Total financial assets

Financial liabilities

Due to other financial institutions

Deposits

Notes payable

Derivatives

Preference shares

Subordinated debt

Total financial liabilities

2019

Financial assets

Cash and cash equivalents

Due from other financial institutions

Financial assets fair value through 
profit or loss (FVTPL)

Financial assets amortised cost

Financial assets fair value through 
other comprehensive income (FVOCI)

Net Loans and other receivables

Derivatives

Total financial assets

Financial liabilities

Due to other financial institutions

Deposits

Notes payable

Derivatives

Preference shares

Subordinated debt

Total financial liabilities

86      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

19 Financial instruments (continued) 

a) Measurement basis of financial assets and liabilities (continued)

Bank

2020

Financial assets

Cash and cash equivalents

Due from other financial institutions

Financial assets fair value through 
profit or loss (FVTPL)

Financial assets amortised cost

Financial assets fair value through 
other comprehensive income (FVOCI)

Net loans and other receivables

Derivatives

Total financial assets

Financial liabilities

Due to other financial institutions

Deposits

Notes payable

Derivatives

Preference shares

Subordinated debt

Total financial liabilities

2019

Financial assets

Cash and cash equivalents

Due from other financial institutions

Financial assets fair value through 
profit or loss (FVTPL)

Financial assets amortised cost

Financial assets fair value through 
other comprehensive income (FVOCI)

Net Loans and other receivables

Derivatives

Total financial assets

Financial liabilities

Due to other financial institutions

Deposits

Notes payable

Derivatives

Preference shares

Subordinated debt

Total financial liabilities

Fair value through 
profit or loss

Fair value 
through other 
comprehensive 
income

Amortised cost

Total

Derivatives 

Financial 
assets

Financial assets

Loans and
receivables

Other financial 
instruments

$m

$m

$m

$m

$m

$m

 - 

 - 

 - 

 - 

 - 

 - 

 106.4 

 - 

 - 

 5,411.1 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 13,225.4 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 64,476.8 

 - 

 826.0 

 137.0 

 826.0 

 137.0 

 - 

 5,411.1 

 135.0 

 135.0 

 - 

 - 

 - 

 13,225.4 

 64,476.8 

 106.4 

 106.4 

 5,411.1 

 13,225.4 

 64,476.8 

 1,098.0 

 84,317.7 

 - 

 - 

 - 

 100.2 

 - 

 - 

 100.2 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 145.1 

 145.1 

 64,180.0 

 64,180.0 

 - 

 - 

 890.2 

 671.3 

 - 

 100.2 

 890.2 

 671.3 

 65,886.6 

 65,986.8 

$m

$m

$m

$m

$m

$m

 - 

 - 

 - 

 - 

 - 

 - 

 150.7 

 - 

 - 

 5,836.9 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 6,133.1 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 60,972.2 

 - 

 880.2 

 270.6 

 880.2 

 270.6 

 - 

 5,836.9 

 143.8 

 143.8 

 - 

 - 

 - 

 6,133.1 

 60,972.2 

 150.7 

 150.7 

 5,836.9 

 6,133.1 

 60,972.2 

 1,294.6 

 74,387.5 

 - 

 - 

 - 

 135.0 

 - 

 - 

 135.0 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 420.6 

 420.6 

 60,601.4 

 60,601.4 

 23.1 

 - 

 886.4 

 681.4 

 23.1 

 135.0 

 886.4 

 681.4 

 62,612.9 

 62,747.9 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0      8 7

19 Financial instruments (continued)

b) Fair value measurement

active markets for identical assets or liabilities.

Fair value is the price that would be received to sell an asset 
or paid to transfer a liability in an orderly transaction between 
market participants at the measurement date.

Level 2 - Valuation technique using observable inputs
The fair value is determined using models whose inputs are 
observable in an active market.

Wherever possible, fair values have been calculated using 
unadjusted quoted market prices in active markets for identical 
instruments. A quoted market price in an active market provides 
the most reliable evidence of fair value. For all other financial 
instruments, the fair value is determined by using other valuation 
techniques.

Valuation of financial assets and liabilities

Various valuation techniques are used to measure the fair value 
of financial instruments. The technique adopted is dependent 
upon the inputs available.

As part of the fair value measurement, the Group classifies its 
assets and liabilities according to a hierarchy that reflects the 
observability of significant market inputs. The three levels of the 
hierarchy are defined below:

Level 1 - Quoted market prices
The fair value is determined using unadjusted quoted prices in 

Level 3 - Valuation technique using significant unobservable inputs
The fair value is calculated using significant inputs that are not 
based on observable market data.

Economic and market disruptions that have occurred as a 
result of COVID-19 mean that some valuations are subject to 
increased measurement uncertainty. For Level 1 instruments the 
market price at measurement date provides the most reliable 
evidence of fair value. For Level 2 instruments the quoted price at 
the measurement date continues to be the most reliable input, 
with most of the Group's financial instruments falling within this 
fair value category. For instruments that fall within Level 3 of the 
fair value hierarchy, the Group has ensured the use of inputs and 
assumptions that are most reflective of the market conditions at 
the measurement date.

Financial assets and liabilities carried at fair value
The table below details financial instruments carried at fair value, 
by Balance Sheet classification and hierarchy level:

Group

2020

Financial assets
Financial assets FVTPL
Financial assets FVOCI
Derivatives
Financial liabilities
Derivatives

2019

Financial assets
Financial assets FVTPL
Financial assets FVOCI
Derivatives
Financial liabilities
Derivatives

Bank
2020
Financial assets
Financial assets FVTPL
Financial assets FVOCI
Derivatives
Financial liabilities
Derivatives

2019

Financial assets
Financial assets FVTPL
Financial assets FVOCI
Derivatives
Financial liabilities
Derivatives

Level 1

Level 2

Level 3

Total 
fair value

Total 
carrying value

$m

 - 
 0.1 
 - 

$m

$m

$m

$m

 5,411.1 
 796.0 
 106.4 

 - 
 23.5 
 - 

 5,411.1 
 819.6 
 106.4 

 5,411.1 
 819.6 
 106.4 

 - 

 100.2 

 - 

 100.2 

 100.2 

 - 
 0.1 
 - 

 5,836.9 
 36.6 
 150.6 

 - 
 19.0 
 - 

 4,499.5 
 469.0 
 29.7 

 5,836.9 
 55.7 
 150.6 

 - 

 135.0 

 - 

 34.8 

 135.0 

$m

 - 
 0.1 
 - 

$m

$m

$m

$m

 5,411.1 
 13,201.8 
 106.4 

 - 
 23.5 
 - 

 5,411.1 
 13,225.4 
 106.4 

 5,411.1 
 13,225.4 
 106.4 

 - 

 100.2 

 - 

 100.2 

 100.2 

 - 
 0.1 
 - 

 5,836.9 
 6,114.0 
 150.7 

 - 
 19.0 
 - 

 5,836.9 
 6,133.1 
 150.7 

 5,836.9 
 6,133.1 
 150.7 

 - 

 135.0 

 - 

 135.0 

 135.0 

Transfers between levels are deemed to have occurred at the beginning of the reporting period in which instruments are transferred. 
There were no transfers between levels during the year for the Group or Bank.

88      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

19 Financial instruments (continued) 

Valuation methodology

Financial instruments - debt securities
Each month, independent valuations are determined by the Group's 
Financial Risk & Modelling function. This involves an analysis of 
independently sourced data that is deemed most representative 
of the market. From this independent data which is made available 
by other financial institutions, market average valuations are 
calculated, and the value of debt securities are updated.

Financial instruments - equity investments
Level 1 - Listed investments relates to equities held that are on 
listed exchanges. 

Level 2 - Unlisted investments are equity holdings in unlisted 
managed investment funds. For managed fund investments the 
most recent prices provided by the fund manager are used. 

Level 3 - Unlisted investments are equity holdings in small 
unlisted entities. Given there are no quoted market prices and no 
observable inputs, assumptions reflective of market conditions at 
the measurement date are used to approximate fair value.

Derivatives
Where the Group's derivative assets and liabilities are not traded 
on an exchange, they are valued using valuation methodologies, 
including discounted cash flow and option pricing models as 
appropriate. The most significant inputs into the valuations are 
interest rate yields which are developed from publicly quoted rates.

Movements in Level 3 portfolio
The following table provides a reconciliation from the beginning 
balances to the ending balances for financial instruments which 
are classified as Level 3:

Financial assets - equity investments

Opening balance

Impairment charge

Purchases

Transfers out

Closing balance

Group

Bank

2020

$m

19.0 

- 

4.5 

- 

23.5 

2019

$m

18.7 

- 

0.3 

- 

19.0 

2020

$m

19.0 

- 

4.5 

- 

23.5 

2019

$m

18.7 

- 

0.3 

- 

19.0 

Financial assets and liabilities carried at amortised cost

Valuation hierarchy

The table below details financial instruments carried at amortised cost, by Balance Sheet classification and hierarchy level:

Group

2020

Financial assets

Cash and cash equivalents 1

Due from other financial institutions

Financial assets amortised cost

Net loans and other receivables

Financial liabilities

Due to other financial institutions

Deposits

Notes payable

Preference shares

Subordinated debt

1 Cash and cash equivalents excludes the balance of Notes and Coins.

Level 1

Level 2

Level 3 

Total 
fair value

 Total carrying 
amount

$m

$m

$m

$m

$m

 1,059.9 

 137.0 

 325.3 

 - 

 - 

 - 

 1,059.9 

 1,059.9 

 137.0 

 325.3 

 137.0 

 325.3 

 - 

 65,145.4 

 65,145.4 

 64,980.4 

- 

 - 

 - 

 - 

 - 

 - 

 - 

 145.1 

 64,285.9 

 3,494.2 

 885.7 

 - 

 - 

 666.6 

 - 

 - 

 - 

 - 

 - 

 145.1 

 145.1 

 64,285.9 

 64,182.6 

 3,494.2 

 3,503.5 

 885.7 

 666.6 

 890.2 

 671.3 

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      8 9

19 Financial instruments (continued)

Financial assets and liabilities carried at amortised cost (continued)

Valuation hierarchy (continued)

Group

2019

Financial assets

Cash and cash equivalents 1

Due from other financial institutions

Financial assets amortised cost

Net loans and other receivables

Financial liabilities

Due to other financial institutions

Deposits

Notes payable

Preference shares

Subordinated debt

Bank

2020

Financial assets

Cash and cash equivalents 1

Due from other financial institutions

Financial assets - amortised cost

Net loans and other receivables

Financial liabilities

Due to other financial institutions

Deposits

Notes payable

Preference shares

Subordinated debt

2019

Financial assets

Cash and cash equivalents 1

Due from other financial institutions

Financial assets held to maturity

Net loans and other receivables

Financial liabilities

Due to other financial institutions

Deposits

Notes payable

Preference shares

Subordinated debt

Level 1

Level 2

Level 3 

Total 
fair value

 Total carrying 
amount

$m

$m

$m

$m

$m

 933.6 

 270.6 

 293.1 

 - 

 - 

 - 

 933.6 

 270.6 

 293.1 

 933.6 

 270.6 

 293.1 

 - 

 61,876.2 

 61,876.2 

 61,822.2 

 420.6 

 60,693.5 

 3,476.7 

 915.6 

 - 

 - 

 678.2 

 - 

 - 

 - 

 - 

 - 

 420.6 

 60,693.5 

 3,476.7 

 915.6 

 678.2 

 420.6 

 60,596.9 

 3,464.4 

 886.4 

 681.4 

$m

$m

$m

$m

$m

 696.2 

 137.0 

 135.0 

 - 

 - 

 - 

 696.2 

 137.0 

 135.0 

 696.2 

 137.0 

 135.0 

 - 

 64,641.8 

 64,641.8 

 64,476.8 

 - 

 890.2 

 671.3 

$m

 741.9 

 270.6 

 143.8 

 145.1 

 145.1 

 64,283.3 

 64,180.0 

 145.1 

 64,283.3 

 - 

 - 

 666.6 

 - 

 - 

 - 

 - 

 - 

 - 

 885.7 

 666.6 

$m

$m

$m

 741.9 

 270.6 

 143.8 

 - 

 - 

 - 

 741.9 

 270.6 

 143.8 

 - 

 61,026.2 

 61,026.2 

 60,972.2 

 420.6 

 60,698.0 

 23.1 

 - 

 678.2 

 - 

 - 

 - 

 - 

 - 

 420.6 

 420.6 

 60,698.0 

 60,601.4 

 23.1 

 915.6 

 678.2 

 23.1 

 886.4 

 681.4 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

- 

 - 

 - 

 - 

 - 

 - 

 - 

 885.7 

 - 

$m

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 915.6 

 - 

1 Cash and cash equivalents excludes the balance of Notes and Coins.

Transfers between levels are deemed to have occurred at the beginning of the reporting period in which instruments are transferred. 

There were no significant transfers between levels during the year for the Group or Bank.

90      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

19 Financial instruments (continued)

Valuation methodology

Cash and cash equivalents, due from/to other financial institutions
The carrying value for these assets and liabilities are a 
reasonable approximation of fair value.

Financial assets amortised cost
The fair values of financial assets held to maturity are measured 
at amortised cost which approximates their fair value given they 
are predominantly short-term in nature or have interest rates 
which reprice frequently.

Net loans and other receivables
The carrying value of loans and other receivables is net of 
individually assessed and collectively assessed provisions. 
For variable rate loans, excluding impaired loans, the carrying 
amount is a reasonable estimate of fair value.

Deposits
The carrying value of deposits at call is considered to represent 
fair value given they are short-term in nature. The fair value for all 
term deposits is calculated using a discounted cash flow model 
applying market rates, or current rates for deposits of similar 
maturities.

Notes payable
The fair value for all notes payable is calculated using a 
discounted cash flow model applying independent market rates 
and margins for similar financial instruments.

Preference shares
The fair value for convertible preference shares is based on 
quoted market rates for the issue concerned as at 30 June.

The fair value for fixed loans is calculated by utilising discounted 
cash flow models, based on the maturity of the loans. The 
discount rates used represent the rate the market is willing to 
offer at arm's length for customers of similar credit quality. The 
net fair value of impaired loans is calculated by discounting 
expected cash flows using these rates.

Subordinated debt
The fair value of subordinated debt is calculated based on 
quoted market prices. For those debt issues where quoted 
market prices were not available, a discounted cash flow model 
using a yield curve appropriate to the remaining maturity of the 
instrument is used.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      9 1

 
Credit risk

Credit risk is the risk of the Group suffering a financial loss if any 
of its customers or counterparties fail to fulfil their contractual 
obligations. 

The Group is predominantly exposed to credit risk as a result 
of its lending activities which is defined as the risk of loss of 
principal, interest and/or fees and charges resulting from a 
borrower failing to meet a scheduled repayment or otherwise 
failing to repay a loan.

The Group is also exposed to Counter-party Credit (derivatives) 
Risk arising from the funding activities of Group Treasury and 
the use of derivative contracts. It is the risk that a counterparty 
may default before the final settlement of the transaction’s cash 
flows. 

At an operational level, business unit managers are responsible 
for managing Credit Risks accepted in their business and for 
maximising risk adjusted returns from their portfolios within the 
approved Credit Risk Management Framework, Risk Appetite 
and policies. Senior officers in business units are authorised 
to approve Credit Risk exposures for customers. The largest 
and most complicated exposures are approved by the most 
experienced credit officers. The Credit Risk Management 
function is responsible for establishing policies, monitoring trends 
impacting credit quality, setting credit limits and authorising 
delegated lending authorities and where required approving 
credit exposures. Financial Risk & Modelling is responsible for 
monitoring Treasury counterparty credit limits in line with the 
Group’s Counterparty Credit Limit Framework. The Group utilises 
models to support the management of Credit Risk. Governance 
of Risk Models is overseen by the Risk Models Committee 
and models are approved by the Group’s Management Credit 
Committee (MCC).

The Board has set a risk appetite for the maximum amount 
of Credit Risk that it is willing to take, based on a percentage 
of the Group’s capital that has been allocated to Credit Risk. 
The Board Credit Committee (BCC) has articulated additional 
secondary risk appetite settings that support this primary 
risk appetite setting through a number of selected Credit Risk 
measures. Credit Risk appetite is reviewed and endorsed by the 
MCC and ultimately approved by the BCC and Board. 

The Group maintains a Credit Risk Management Framework 
and supporting policies to ensure and facilitate effective 
management of Credit Risk and maintains acceptable asset 
quality. Stress testing is also undertaken on key portfolios to 
support prudent management of Credit Risks.

Regular reporting provides confirmation of the effectiveness 
of processes and highlights any trends or deterioration which 
require attention. This enables portfolio monitoring by all levels of 
management and the Board. Regular reporting is provided to the 
Group’s MCC, Rural Bank Management Credit Committee (RB 
MCC) and the BCC. 

20 Risk management

Nature of risk

Our business is exposed to a broad range of financial and non-
financial risks. The Group has identified the following material 
financial risks that have the potential to adversely impact its 
financial performance and financial position:
• 
•  Market Risk (Traded & Non-Traded); and
• 

Liquidity Risk

Credit Risk;

Non-Financial Risks, including Operational Risk, are outlined in the 
Risk Management Framework, Material Risks Business Risks and 
Uncertainties section of the 2020 Annual Financial Report. The 
Board is ultimately responsible for the management of risk which 
is achieved by establishing, reviewing and overseeing the Group's 
Risk Management Framework including its risk profile, risk 
appetite and risk strategy. The framework provides a high-level 
description of the material risks faced by the Group together 
with the policies and procedures implemented to measure, 
monitor and manage those risks. 

The Board's role is supported by Board Committees; Board Risk 
Committee and Board Credit Committee and Management 
Committees; Asset and Liability Management Committee 
(ALMAC) and Operational Risk Committee. Further details 
regarding the Group's material risks including our strategic 
approach to their management is contained within the Directors' 
Report and the Corporate Governance statement. Our Board 
committee charters are available on our website.

Financial risk management

The Group's exposure to financial risks are considered significant 
given financial instruments held by the Group constitute the core 
contributors of financial performance and position. An overview 
of the Group's key financial risks is presented below.

COVID-19 risks

The current operating environment has been disrupted by the 
COVID-19 pandemic, having a significant impact to the economy, 
consumer behaviour and regulatory requirements. Changes 
to the Group's external and internal operating environments 
may impact one or more of the Group's material financial risks. 
The Group has taken action to address risks associated with 
COVID-19, including:
• 

introducing a range of assistance measures to ensure short 
and long term support for affected customers, including 
deferral of payments and interest rate reductions;
contacting each of the Group's business and agribusiness 
customers to understand the impact to their operations and 
inform them of the support available;
implementing measures to protect and support the Group's 
staff, including the transition to remote working;
redeploying staff to areas of high customer demand;
recognising the COVID-19 overlay in the collectively 
assessed provision; and
continually monitoring the Group's lending portfolios.

• 

• 

• 
• 

• 

As the COVID-19 pandemic evolves, the Group is actively 
monitoring the situation and will respond accordingly.

92      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

20 Risk management (continued)

Credit risk (continued)

Maximum exposure to credit risk
The table below presents the maximum exposure to credit risk arising from Balance Sheet and off-Balance Sheet financial instruments.

The exposure is shown gross before taking into account any master netting, collateral agreements or other credit enhancements.

Group

Gross maximum exposure

Cash and cash equivalents

Due from other financial institutions

Financial assets fair value through profit or loss (FVTPL)

Financial assets amortised cost

Financial assets fair value through other 
comprehensive income (FVOCI)

Other assets

Derivative assets

30 June 2020

Stage 1

Stage 2

Stage 3

$m

1,059.9 

 137.0 

 5,411.1 

 325.3 

 819.6 

226.2 

 106.4 

$m

$m

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Total

$m

1,059.9 

137.0 

5,411.1 

325.3 

819.6 

226.2 

106.4 

Gross loans and other receivables

 57,428.0 

 6,794.5 

 1,099.2 

 65,321.7 

Contingent liabilities

Commitments

 65,513.5 

 6,794.5 

 1,099.2 

 73,407.2 

 254.7 

 5,583.5 

 5,838.2 

- 

- 

- 

- 

- 

- 

254.7 

5,583.5 

 5,838.2 

Total credit risk exposure

 71,351.7 

 6,794.5 

 1,099.2 

 79,245.4 

Cash and cash equivalents

Due from other financial institutions

Financial assets fair value through profit or loss (FVTPL)

Financial assets amortised cost

Financial assets fair value through other 
comprehensive income (FVOCI)

Other assets

Derivative assets

30 June 2019

$m

$m

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

$m

933.6 

 270.6 

 5,836.9 

 293.1 

 55.7 

316.5 

 150.6 

$m

933.6 

270.6 

5,836.9 

293.1 

55.7 

316.5 

150.6 

Gross loans and other receivables

 53,670.1 

 7,287.9 

1,182.8 

 62,140.8 

Contingent liabilities

Commitments

 61,527.1 

 7,287.9 

1,182.8 

 69,997.8 

 238.0 

 5,468.5 

 5,706.5 

- 

- 

- 

- 

- 

- 

238.0 

5,468.5 

 5,706.5 

Total credit risk exposure

 67,233.6 

 7,287.9 

1,182.8 

 75,704.3 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0      9 3

20 Risk management (continued)

Credit risk (continued)

Maximum exposure to credit risk (continued)

Bank

Gross maximum exposure

Cash and cash equivalents

Due from other financial institutions

Financial assets fair value through profit or loss (FVTPL)

Financial assets amortised cost

Financial assets fair value through other comprehensive income 
(FVOCI)

Other assets

Derivative assets

Shares in controlled entities

Gross loans and other receivables

Contingent liabilities

Commitments

30 June 2020

Stage 1

Stage 2

Stage 3

$m

696.2 

 137.0 

 5,411.1 

 135.0 

 13,225.4 

1,297.3 

 106.4 

 134.5 

$m

$m

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Total

$m

696.2 

137.0 

5,411.1 

135.0 

13,225.4 

1,297.3 

106.4 

134.5 

 56,923.4 

 6,794.5 

1,099.2 

 64,817.1 

 78,066.3 

 6,794.5 

1,099.2 

 85,960.0 

 254.7 

 5,583.5 

 5,838.2 

- 

- 

- 

- 

- 

- 

254.7 

5,583.5 

 5,838.2 

Total credit risk exposure

 83,904.5 

 6,794.5 

1,099.2 

 91,798.2 

Cash and cash equivalents

Due from other financial institutions

Financial assets fair value through profit or loss (FVTPL)

Financial assets amortised cost

Financial assets fair value through other comprehensive income 
(FVOCI)

Other assets

Derivative assets

Shares in controlled entities

Gross loans and other receivables

Contingent liabilities

Commitments

30 June 2019

$m

$m

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

$m

741.9 

 270.6 

 5,836.9 

 143.8 

 6,133.1 

1,290.5 

 150.7 

 587.4 

$m

741.9 

270.6 

5,836.9 

143.8 

6,133.1 

1,290.5 

150.7 

587.4 

 52,818.5 

 7,287.9 

1,182.8 

 61,289.2 

 67,973.4 

 7,287.9 

1,182.8 

 76,444.1 

 238.0 

 5,468.5 

 5,706.5 

- 

- 

- 

- 

- 

- 

238.0 

5,468.5 

 5,706.5 

Total credit risk exposure

 73,679.9 

 7,287.9 

1,182.8 

 82,150.6 

Where financial instruments are recorded at fair value the 
amounts shown above represent the current credit risk exposure 
but not the maximum risk exposure that could arise in the future 
as a result of changes in values. 

it is the maximum amount that the Group would have to pay 
if the guarantees were called upon. For loan commitments and 
other credit-related commitments, it is generally the full amount 
of the committed facilities.

For financial assets recognised on the Balance Sheet, the 
maximum exposure to credit risk equals their carrying amount. 
For contingent liabilities including financial guarantees granted, 

94      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

20 Risk management (continued)

Credit risk (continued)

Concentration of credit risk
Concentration risk is managed by client or counterparty, 
by geographical region and by industry sector. The Group 
implements certain exposure and concentration limits in order to 
mitigate the risk. 

The maximum credit exposure to any client or counterparty as 
at 30 June 2020 was $339.0 million (2019: $617.0 million) before 
taking account collateral or other credit enhancements and 
$339.0 million (2019: $617.0 million) net of such protection.

Geographic concentration

Victoria

New South Wales

Australian Capital Territory

Queensland

South Australia/Northern Territory

Western Australia

Tasmania

Overseas/other

Total credit risk exposure

Geographic - based on the location of the counterparty or 
customer.

The table below presents the maximum exposure to credit 
risk categorised by geographical region. 

The exposures are shown gross before taking into account 
any collateral held or other credit enhancements.

Group

2020

$m

2019

$m

Bank

2020

$m

 32,282.8 
 19,496.7 

 1,037.8 

 31,847.3 
 16,896.5 

 948.2 

 33,259.6 
 31,616.8 

 1,011.7 

 10,733.3 

 10,126.8 

 10,502.9 

 7,099.1 

 6,803.2 

 1,576.4 
 216.1 

 7,231.0 

 7,018.3 

 1,516.7 
 119.5 

 6,995.5 

 6,647.5 

 1,561.0 
 203.2 

2019

$m

 33,069.2 
 22,467.8 

 916.9 

 9,840.0 

 7,423.9 

 6,832.9 

 1,494.7 
 105.2 

 79,245.4 

 75,704.3 

 91,798.2 

 82,150.6 

Industry Sector - is based on the industry in which the customer or counterparty are engaged. 
The table below presents the maximum exposure to credit risk categorised by industry sector. 

The exposures are shown gross before taking into account any collateral held or other credit enhancements.

Industry concentration
Accommodation and food services

Administrative and support services

Agriculture, forestry and fishing

Arts and recreation services

Construction

Education and training

Electricity, gas, water and waste services

Financial and insurance services

Financial services 

Health care and social assistance

Information media and telecommunications

Manufacturing

Margin lending

Mining

Other

Other services

Professional, scientific and technical services

Public administration and safety

Rental, hiring and real estate services

Residential/consumer 

Retail trade

Transport, postal and warehousing

Wholesale trade

Total credit risk exposure

Group

Bank

2020

$m

 605.9 
 193.3 

 6,751.9 

 173.9 

 1,719.0 

 264.7 

 136.2 

 2,439.1 

 8,130.8 

 872.7 

 123.6 

 723.9 

2019

$m

 623.1 
 206.0 

 6,652.6 

 174.1 

 2,010.2 

 293.7 

 161.7 

 2,028.7 

 7,843.2 

 952.3 

 132.3 

 777.9 

 1,294.9 

 1,559.0 

 137.1 

 142.6 

 577.7 

 708.8 

 233.2 

 157.0 

 357.0 

 571.5 

 767.9 

 312.1 

2020

$m

 605.9 
 193.3 

 6,749.3 

 173.9 

 1,716.0 

 264.7 

 136.2 

2019

$m

 623.1 
 206.0 

 6,649.4 

 174.1 

 2,005.2 

 293.7 

 161.7 

 2,438.1 

 2,022.8 

 21,233.2 

 15,157.3 

 872.7 

 123.6 

 723.9 

 - 

 137.1 

 131.6 

 577.7 

 708.8 

 233.2 

 952.3 

 132.3 

 777.9 

 - 

 157.0 

 366.8 

 571.5 

 767.9 

 311.6 

 4,370.7 

 4,646.3 

 4,370.7 

 4,646.3 

 47,877.4 

 43,534.4 

 48,640.3 

 44,230.4 

 958.8 

 486.4 
 322.8 

 1,049.0 

 533.9 
 360.4 

 958.8 

 486.4 
 322.8 

 1,049.0 

 533.9 
 360.4 

 79,245.4 

 75,704.3 

 91,798.2 

 82,150.6 

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      9 5

20 Risk management (continued)

Credit risk (continued)

Credit quality
The table below discloses the effect of movements in the gross carrying value of loans and other receivables, other financial assets 
held at amortised cost and financial guarantees issued by the Group on behalf of customers, to the different stages of the ECL model:

Stage 1

Stage 2

Stage 3

Stage 3

Group

Gross carrying amount as at 1 July 2019

New financial assets originated or purchased

Collectively 
assessed 
provisions

$m

$m

 55,530.2 

 7,287.9 

 15,270.6 

 400.3 

$m

 901.3 

 166.7 

Financial assets derecognised or repaid

 (8,698.0)

 (1,537.6)

 (384.0)

Individually 
assessed 
provisions

$m

Total

$m

 281.5 

 64,000.9 

 - 

 - 

 - 

 - 

 - 

 15,837.6 

 (10,619.6)

 - 

 - 

 - 

 (68.9)

 (1,884.0)

$m

$m

 309.7 

 63,737.3 

 - 

 - 

 - 

 - 

 - 

 11,300.6 

 (10,223.5)

 - 

 - 

 - 

 (75.5)

 (739.4)

Stage 1

Stage 2

Stage 3

Change in balances

Transfer from collectively assessed to 
individually assessed provisions

Amounts written off against provisions

 2,242.5 

 (2,183.2)

 (59.3)

 (3,229.5)

 3,375.7 

 (146.2)

 (245.6)

 (1,512.2)

 (294.7)

 (219.3)

 540.3 

 (83.6)

 (23.4)

 (34.6)

 (68.7)

 126.7 

 - 

 - 

 - 

 - 

 (106.6)

 (106.6)

Gross carrying amount as at 30 June 2020

 59,334.6 

 6,794.5 

 866.5 

 232.7 

 67,228.3 

Gross carrying amount as at 1 July 2018

New financial assets originated or purchased

$m

$m

 56,221.5 

 6,397.7 

 10,936.5 

 334.4 

$m

 808.4 

 29.7 

Financial assets derecognised or repaid

 (8,995.8)

 (1,000.9)

 (226.8)

Stage 1

Stage 2

Stage 3

Change in balances

Transfer from collectively assessed to 
individually assessed provisions

Amounts written off against provisions

 2,304.4 

 (2,231.3)

 (73.1)

 (4,396.8)

 4,519.3 

 (122.5)

 (287.1)

 (204.4)

 (283.4)

 (399.3)

 570.5 

 (60.2)

 (34.5)

 (48.6)

 (24.7)

 107.8 

 - 

 - 

 - 

 - 

 (60.5)

 (60.5)

Gross carrying amount as at 30 June 2019

 55,543.8 

 7,287.9 

 901.3 

 281.5 

 64,014.5 

96      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

20 Risk management (continued)

Credit risk (continued)

Credit quality (continued)
The table below discloses information about the credit quality of financial assets measured at amortised cost without taking into 
account collateral or other credit enhancement. Unless specifically indicated, the amounts in the table represent gross carrying 
amounts.

Group

Neither past due or impaired

> High grade

> Standard grade

> Sub-standard grade

> Unrated

> Consumer loans

Past due or impaired

Stage 1

Stage 2

Stage 3

Stage 3

Collectively 
assessed 
provisions

Individually 
assessed 
provisions

$m

$m

$m

$m

Total

$m

 8,767.2 

 - 

 9,607.2 

 1,095.5 

 624.2 

 7,183.3 

 896.7 

 148.6 

 - 

 0.7 

 3.7 

 1.7 

 44,793.8 

 3,685.2 

 601.7 

 788.0 

 40.3 

 812.5 

 - 

 - 

 - 

 0.2 

 1.2 

 8,767.2 

 10,703.4 

 1,524.6 

 7,333.8 

 48,520.5 

 193.7 

 2,395.9 

Gross carrying amount as at 30 June 2020

 71,577.4 

 6,614.0 

 858.9 

 195.1 

 79,245.4 

Neither past due or impaired

> High grade

> Standard grade

> Sub-standard grade

> Unrated

> Consumer loans

Past due or impaired

$m

$m

$m

$m

$m

 8,207.3 

 - 

 9,567.1 

 1,402.7 

 779.6 

 7,733.2 

 827.1 

 193.0 

 - 

 - 

 - 

 - 

 40,685.2 

 4,136.9 

 119.5 

 880.4 

 0.3 

 937.9 

 - 

 - 

 - 

 - 

 8,207.3 

 10,969.8 

 1,606.7 

 7,926.2 

 44,822.4 

 234.1 

 2,171.9 

Gross carrying amount as at 30 June 2019

 67,091.9 

 7,440.1 

 938.2 

 234.1 

 75,704.3 

Bank

Neither past due or impaired

> High grade

> Standard grade

> Sub-standard grade

> Unrated

> Consumer loans

Past due or impaired

$m

$m

$m

$m

$m

 19,646.1 

 - 

 9,286.6 

 1,095.5 

 624.2 

 8,386.2 

 896.7 

 148.6 

 - 

 0.7 

 3.7 

 1.7 

 45,586.9 

 3,685.2 

 601.7 

 788.0 

 40.3 

 812.5 

 - 

 - 

 - 

 0.2 

 1.2 

 19,646.1 

10,382.8

 1,524.6 

 8,536.7 

 49,313.6 

192.3

2,394.5

Gross carrying amount as at 30 June 2020

84,131.7

 6,614.0 

 858.9 

193.7

 91,798.3 

Neither past due or impaired

> High grade

> Standard grade

> Sub-standard grade

> Unrated

> Consumer loans

Past due or impaired

$m

$m

$m

$m

$m

 12,720.4 

 - 

9,232.7

 1,402.7 

 779.6 

 9,291.4 

 827.1 

 193.0 

 - 

 - 

 - 

 - 

 41,395.7 

 4,136.9 

 119.5 

 880.4 

 0.3 

 937.9 

 - 

 - 

 - 

 - 

 - 

12,720.4

10,635.4

 1,606.7 

 9,484.4 

 45,532.9 

232.8

2,170.6 

Gross carrying amount as at 30 June 2019

 73,539.3 

 7,440.1 

 938.2 

232.8

 82,150.4 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       9 7

20 Risk management (continued)

Credit risk (continued)

Credit quality (continued)
The credit ratings range from high grade where there is a 
very high likelihood of the asset being recovered in full to sub-
standard grade where there is concern over the obligor's ability 
to make payments when due.

Credit risk stress testing is regularly performed to assess the 
likelihood of loan default, to examine the financial strength of 
borrowers and counterparties including their ability to meet 
commitments under changing scenarios and to assess the 
exposure and extent of loss should default actually occur.

Ageing

The following table presents the ageing analysis of past due but 
not impaired loans and other receivables.

Loans and receivables which are 90 or more days past due 
are not classified as impaired assets where the estimated net 
realisable value of the collateral/security is sufficient to cover the 
repayment of all principal and interest amounts due.

The exposures are shown net after taking into account any 
collateral held or other credit enhancements.

Group

Bank

Less than 
30 days

$m

 832.3 

 1,675.5 

31 to 
60 days

$m

 268.5 

 377.2 

 832.3 

 1,675.5 

 268.5 

 377.2 

2020

2019

2020

2019

61 to 
90 days

More than 
91 days

$m

$m

Total

$m

Fair value of 
collateral

$m

 179.2 

 215.8 

 179.2 

 215.8 

 589.3 

 1,869.3 

 4,805.9 

 721.1 

 2,989.6 

 8,841.2 

 589.3 

 1,869.3 

 4,805.9 

 721.1 

 2,989.6 

 8,841.2 

Climate change risk

Climate change risk includes the physical risks which cause 
direct damage to assets or property as a result of rising global 
temperatures, as well as transition risks which arise from the 
transition to a low-carbon economy. The Group is predominantly 
exposed to climate change risk through our lending activities 
whilst noting there is also exposure through our supply chains 
and built assets such as branches and offices. The Group will 
further enhance the understanding of exposure to climate 
change risk in the process of executing the Group's climate 
change action plan over the next three years.

Liquidity risk

Liquidity Risk is defined as the risk that the Group is unable to 
meet its payment obligations as they fall due. The principal 
objectives are to ensure that all cash flow commitments are met 
in a timely manner and prudential requirements are satisfied. In 
accordance with APS210, APRA Prudential Standard the Group 
manages a portfolio of High Quality Liquid Assets (HQLA) and 
Alternative Liquidity Assets (ALA) to cover defined projected net 
cash outflows over a 30 day period, using the scenario based 
Liquidity Coverage Ratio (LCR). APRA requires LCR ADIs to 
maintain a minimum 100% LCR. The Group monitors the stability 
and composition of funding, including the calculation of the Net 
Stable Funding Ratio (NSFR), which APRA also requires LCR ADIs 
to maintain at a minimum of 100%. 

At an operational level, Liquidity Risk is managed by Group 
Treasury, which is responsible for ensuring compliance with 
policy in executing its daily operations for managing cash inflows 
and outflows to meet the Group’s obligations as and when 
they fall due. The Financial Risk & Modelling function provides 
independent oversight of liquidity risk practices, calculation of 
LCR and NSFR and preparing liquidity stress tests/scenarios. 

The Group continues to manage the liquidity holdings in line with 
the Board approved Funding Strategy, ensuring adequate levels 
of HQLA, ALA and diversified sources of funding. In meeting our 
liquidity requirement the Group makes use of the Reserve Bank 
of Australia (RBA) provided Committed Liquidity Facility (CLF), 
and more recently has been provided with a funding allowance 
under the RBA Term Funding Facility (TFF). Both the CLF and 
the undrawn balance of the TFF contribute to the Group's LCR 
calculated position. 

The Group also maintains a significant amount of contingent 
liquidity in the form of internal securitisation whereby the collateral 
can be presented to the Reserve Bank of Australia for cash in 
extraordinary circumstances such as systemic liquidity issues.

Liquidity Risk is managed in line with the Board approved Risk 
Appetite and Framework. The Group Liquidity Risk Management 
Framework is also supported by the Group Liquidity Risk 
Management Policy and Standard, which are regularly reviewed 
and updated to reflect prevailing market conditions, changes in 
operational requirements and regulatory obligations. 

The Group has established a trigger framework to support 
the Liquidity Risk management process, in particular, to alert 
management of emerging or increased risk or vulnerability in 
its liquidity position. This framework incorporates limits, early 
warning indicators, triggers, monitoring and escalation processes 
to ensure sufficient liquidity is maintained. 

The Group undertakes scenario analysis to examine liquidity 
under both “business as usual” and stressed scenarios. In 
addition, the Group’s Contingency Funding Plan outlines 
the specific actions to deal with a liquidity related event. 
Regular reporting is provided to the Group’s Asset & Liability 
Management Committee (ALMAC) and the Board Risk 
Committee (BRC).

98      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

20 Risk management (continued)

Liquidity risk (continued)

Analysis of financial liabilities by remaining contractual maturities
The table below categorises the Group's financial liabilities 
into relevant maturity periods based on the remaining period 
at the reporting date to the contractual maturity date. The 
amounts disclosed in the table represent all cash flows, on an 
undiscounted basis, including all future coupon payments, both 
principal and interest, and therefore may not reconcile with the 
amounts disclosed on the Balance Sheet.

For foreign exchange derivatives and cross currency interest rate 
swaps, the amounts disclosed are the gross contractual cash 
flows to be paid. For interest rate swaps, the cash flows are the 
net amounts to be paid, and have been estimated using forward 
interest rates applicable at the reporting date.

Group

2020

Due to other financial institutions

Deposits

Notes payable

Derivatives - net settled

Other payables

Preference shares

Subordinated debt

Total financial liabilities

Contingent liabilities

Commitments

Total contingent liabilities and commitments

2019

Due to other financial institutions

Deposits

Notes payable

Derivatives - net settled

Other payables

Preference shares

Subordinated debt

Total financial liabilities

Contingent liabilities

Commitments

Total contingent liabilities and commitments

Bank

2020

Due to other financial institutions

Deposits

Notes payable

Derivatives - net settled

Other payables

Loans payable to securitisation trusts

Preference shares

Subordinated debt

Total financial liabilities

Contingent liabilities

Commitments

Total contingent liabilities and commitments

At call

$m

145.1 

Not longer 
than 3 
months

3 to 12
months

1 to 5
years

$m

- 

$m

- 

$m

- 

31,842.4 

17,565.9 

11,296.5 

3,582.5 

Longer 
than 5 
years

Total

$m

$m

- 

145.1 
1.2  64,288.5 

- 

- 

276.2

- 
- 

105.6 

22.6 

18.0

2.2 
7.4 

42.0 

50.1 

20.8 

21.7 
264.8 

574.9 

2,781.0 

3,503.5 

53.5 

162.6

630.9 
48.5 

2.8 

20.0

325.5 
482.0 

129.0 

497.6 

980.3 
802.7 

32,263.7

17,721.7

11,695.9

5,052.9

3,612.5

70,346.7 

254.7 

5,583.5 

5,838.2 

$m

420.6 

- 

- 

- 

$m

- 

- 

- 

- 

$m

- 

- 

- 

- 

$m

- 

25,138.6 

16,263.5 

15,772.8 

3,593.0 

- 

- 

- 

254.7 

5,583.5 

5,838.2 

$m

$m

- 

420.6 
0.2  60,768.1 

23.1 

- 

321.8

- 
- 

75.4 

19.7 

- 

3.3 
7.6 

- 

736.8 

2,628.3 

3,463.6 

69.2 

- 

29.9 
282.7 

29.9 

- 

677.7 
137.8 

4.3 

- 

356.5 
483.9 

123.1 

321.8

1,067.4 
 912.0 

25,904.1  16,369.5 

 16,154.6 

 5,175.2 

 3,473.2  67,076.6

 238.0 

 5,468.5 

 5,706.5 

$m

 145.1 

 - 

 20.5 

 20.5 

$m

 - 

 - 

 61.4 

 61.4 

$m

 - 

 - 

 183.3 

 183.3 

 - 

 238.0 

 97.0 

 5,830.7 

 97.0 

 6,068.7 

$m

 - 

$m

$m

 - 

 145.1 

 31,839.8 

 17,565.9 

 11,296.5 

 3,582.5 

 1.2 

 64,285.9 

 - 

 - 

253.2

 - 

 - 

 - 

 - 

 22.6 

18.0

 - 

 - 

 7.4 

 - 

 50.1 

20.7

 - 

 21.7 

 264.8 

 - 

 53.5 

162.2

 - 

 2.8 

20.0

 - 

 129.0 

 474.1 

 - 

 15,158.0 

 15,158.0 

 630.9 

 48.5 

 325.5 

 482.0 

 978.1 

 802.7 

32,238.1

17,613.9

11,653.8

4,477.6

15,989.5

81,972.9 

 254.7 

 5,583.5 

 5,838.2 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 254.7 

 5,583.5 

 5,838.2 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0      9 9

20 Risk management (continued)

Liquidity risk (continued)

Analysis of financial liabilities by remaining contractual maturities (continued)

Bank

2019

Due to other financial institutions

Deposits

Notes payable

Derivatives - net settled

Other payables

Loans payable to securitisation trusts

Preference shares

Subordinated debt

Total financial liabilities

Contingent liabilities

Commitments

Total contingent liabilities and commitments

At call

$m

 420.6 

Not longer 
than 3 
months

3 to 12
months

1 to 5
years

Longer 
than 5 
years

Total

$m

 - 

$m

 - 

$m

 - 

$m

 - 

$m

 420.6 

 25,143.1 

 16,263.5 

 15,772.8 

 3,593.0 

 0.2 

 60,772.6 

 23.1 

 - 

 - 

 - 

 - 

 19.7 

 69.2 

 29.9 

324.1

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 29.9 

 7.6 

 282.7 

 - 

 4.3 

 - 

 23.1 

 123.1 

 324.1 

 8,754.2 

 8,754.2 

 - 

 - 

 677.7 

 137.8 

 356.5 

 1,064.1 

 483.9 

 912.0 

25,910.9  16,290.8 

 16,154.6 

 4,438.4 

 9,599.1  72,393.8

 238.0 

 5,468.5 

 5,706.5 

 - 

 19.9 

 19.9 

 - 

 59.7 

 59.7 

 - 

 180.0 

 180.0 

 - 

 238.0 

 97.0 

 5,825.1 

 97.0 

 6,063.1 

Market risk (including interest rate and currency risk)

Market risk is the risk that changes in market variables such 
as interest rates, foreign exchange rates and equity prices will 
impact the Group’s fair value or future cash flows of financial 
instruments. The Group classifies its exposures to market risk 
as either traded (the Trading Book) or non-traded (the Banking 
Book). 

Traded Market Risk is defined as the risk of loss owing to 
changes in the general level of market prices or interest rates. It 
arises from positions in interest rate instruments, equities, foreign 
exchange and commodities. Traded Market Risk arises from 
positions held in the Trading Book which consists of securities 
held for both trading and liquidity purposes. The Group conducts 
discretionary interest rate and foreign exchange trading. This 
trading forms part of the trading book activity within the liquidity 
management function. The trading book positions include 
approved financial instruments, both physical and derivative.

Non-traded market risk primarily represents Interest Rate Risk in 
the Banking Book (IRRBB). IRRBB is the risk of loss in earnings or 
in the economic value in the banking book as a consequence 
of movements in interest rates. Non-traded market risk arises 
predominantly from the Group’s general lending activities as well 
as balance sheet funding activities.

At an operational level, market risk is primarily managed by 
Group Treasury, which is responsible for ensuring that the Group’s 
exposures are in compliance with market risk limits. Group 
Treasury monitors significant developments in market structure 
and pricing as part of their established market risk management 
process.  The Financial Risk & Modelling function provides 
independent oversight of market risk practices and owns the 
IRRBB model. 

The Board has set a risk appetite for the maximum amount of 
traded market risk and interest rate risk (IRR) that it is willing to 
take, based on a percentage of the Group’s capital that has 
been allocated to traded market risk and IRRBB. The Board Risk 
Committee (BRC) has set additional secondary risk appetite 
settings that support this primary risk appetite setting. Traded 
market risk and IRRBB risk appetite and limits are reviewed 
and endorsed by the Group’s Asset & Liability Management 
Committee (ALMAC) and are ultimately approved by the BRC 
and Board.

The Trading Book portfolio consists of securities held for trading 
and liquidity purposes and is an integral part of the liquidity 
risk management function. Traded Market Risk is managed in 
line with the Risk Appetite Statement, Board approved Group 
Traded Market Risk Management Framework and is supported 
by the Group Trading Book Policy. Market risk for the Trading 
Book portfolio is managed and monitored against market 
sensitivity limits as well as exposure limits. ALMAC provides 
endorsement and approvals for the positioning of the Trading 
Book taking into account current interest rate movements, 
market credit conditions and Liquidity Coverage Ratio (LCR) 
considerations.

Foreign currency trading (which forms part of the Trading Book) 
is governed by a series of limits and its primary function is for 
the purpose of providing the Group’s customers with access 
to foreign exchange markets. Foreign exchange activities are 
limited and are governed by conservative spot and forward limits 
approved by BRC.

100      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

20 Risk management (continued)

Market risk (including interest rate and currency risk) (continued)

Interest Rate Risk (IRR) is the risk that earnings (Net Interest 
Income - NII) and/or Economic Value - EV) of the Group may 
be adversely affected by movements in interest rates in current 
or future periods. The Group’s approach to IRR management 
focuses on the prudent management of IRR inherent in the 
Balance Sheet, whilst balancing NII and EV within the Risk 
Appetite, limits and tolerances set by the Board. The aim is 
to manage the Group’s exposure to movements in interest 
rates and reduce volatility in current and future earnings. 
ALMAC provides endorsements and approvals relating to IRR 
management, taking into account current market conditions, 
forecast interest rate movements and balance sheet forecasts. 

IRRBB is managed in line with the Risk Appetite Statement, 
Board approved Group Interest Rate Risk Management 
Framework, and is supported by the Group Interest Rate Risk 
in the Banking Book Policy and Standard. For IRRBB, the Group 
considers the following risks:
• 
• 

Repricing Risk
Yield Curve Risk

VaR

Economic Value (EV) Sensitivity

• 
• 
• 

Basis Risk
Optionality Risk
Net Interest Income (NII) Risk

The Group utilises Value at Risk (VaR) as a key measure of 
IRRBB. VaR measures the potential loss in the value of an asset 
or portfolio to a 99% confidence level over a 12 month timeframe 
due to interest rate changes. 

The Group also models a variety of scenarios to analyse the 
Group’s exposure to IRRBB and project the potential impact. 
This includes scenarios that would potentially have an extreme/
catastrophic impact on earnings. Modelling, scenario analysis 
and methodologies are continuing to be actively developed.

Regular reporting is provided to ALMAC and the BRC for both 
traded and non-traded market risk.

The following table outlines the key measure for Traded Market 
Risk. EV Sensitivity is based on the impact of a 50bp parallel 
movement in rates.

Exposure at 
year end

Average 
during the 
year

Exposure at 
year end

Average 
during the 
year

30 June 2020

30 June 2019

$m

(3.5)

$m

(4.3)

$m

(4.7)

$m

(3.6)

The following table outlines the key measures for Non-Traded Market Risk (IRRBB). EV and NII Sensitivity are based on a static 
representation of the Balance Sheet and the impact of instantaneous 200bp parallel and non-parallel shifts in rates.

VaR

VaR

Economic Value (EV) Sensitivity

Net Interest Income (NII) Sensitivity

Exposure at 
year end

Average 
during the 
year

Exposure at 
year end

Average 
during the 
year

30 June 2020

30 June 2019

$m

20.9 

(102.4)

(49.5)

$m

16.5 

(52.4)

(51.3)

$m

25.0 

(67.3)

(55.2)

$m

22.8 

(45.2)

(52.8)

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       1 0 1

20 Risk management (continued)

Market risk (including interest rate and currency risk) (continued)

Interest Rate risk
The following table demonstrates the sensitivity to a reasonably 
possible change in interest rates, with all other variables held 
constant, on the Group's Income Statement and equity.

effects of the assumed changes in interest rates. The sensitivity 
of equity is analysed by the maturity of the asset or swap, with 
sensitivity based on the assumption that there are parallel shifts 
in the yield curve.

The sensitivity of the Income Statement is the effect of assumed 
changes in interest rates on the net interest for one year, based 
on the floating rate financial assets and financial liabilities held 
at 30 June 2020, including the effect of hedging instruments. The 
sensitivity of equity is calculated by revaluing fixed rate financial 
assets (including the effect of any associated hedges), and 
swaps designated as cash flow hedges, at 30 June 2020 for the 

Taking into account the fact that the official cash rate in 
Australia was 0.25% as at 30 June 2020, the table below 
represents the change to the Group's profit for the relevant 
financial year from a 25 basis point parallel rate shock. Where a 
25 basis point parallel rate shock would result in an interest rate 
which is below zero, the interest rate has been assumed to be 
zero, that is, no negative interest rates have been used.

+25 basis 
points

-25 basis 
points

+25 basis 
points

-25 basis 
points

Group

Net interest income 

Revaluation (losses)/gains arising on economic 
hedges that are not in a hedge relationship

Income tax effect at 30%

Effect on profit

Effect on profit (per above)

Cash flow hedge reserve

Income tax effect on reserves at 30%

Effect on equity

Bank

Net interest income 

Revaluation (losses)/gains arising on economic 
hedges that are not in a hedge relationship

Income tax effect at 30%

Effect on profit

Effect on profit (per above)

Cash flow hedge reserve

Income tax effect on reserves at 30%

Effect on equity

2020

$m

 7.7 

 (6.1)

 (0.5)

 1.1 

 1.1 

 (29.7)

 8.9 

 (19.7)

2020

$m

 (12.8)

 3.2 

 2.9 

 (6.7)

 (6.7)

 29.7 

 (8.9)

 14.1 

 7.7 

 (12.8)

 (6.1)

 (0.5)

 1.1 

 1.1 

 (29.7)

 8.9 

 (19.7)

 3.2 

 2.9 

 (6.7)

 (6.7)

 29.7 

 (8.9)

 14.1 

2019

$m

 2.1 

 (5.8)

 1.1 

 (2.6)

 (2.6)

 (63.3)

 19.0 

 (46.9)

 2.1 

 (5.8)

 1.1 

 (2.6)

 (2.6)

 (63.3)

 19.0 

 (46.9)

2019

$m

 (2.1)

 5.8 

 (1.1)

 2.6 

 2.6 

 63.3 

 (19.0)

 46.9 

 (2.1)

 5.8 

 (1.1)

 2.6 

 2.6 

 63.3 

 (19.0)

 46.9 

The movements in profit are due to higher/lower interest costs 
from variable rate debt and cash balances. The movement in 
equity is also affected by the increase/decrease in the fair value 
of derivative instruments designated as cash flow hedges, where 
these derivatives are deemed effective.

This analysis reflects a scenario where no management actions 
are taken to counter movements in rates.

Foreign currency risk
The Group does not have any significant exposure to foreign 
currency risk, as all borrowings through the Company's Euro 
Medium Term Note program (EMTN) and Euro Commercial Paper 
program (ECP) are fully hedged.  At balance date the principal of 

102      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

foreign currency denominated borrowings under these programs 
was AUD $nil (2019: AUD $nil) with all borrowings fully hedged by 
cross currency swaps and foreign exchange swaps. 

Retail and business banking FX transactions are managed by 
the Group's Financial Markets unit, with resulting risk constrained 
by Board approved spot and forward limits. Adherence to limits 
is independently monitored by the Financial Risk & Modelling 
function.

Funding and Capital Management

21 Share capital

Issued and paid up capital

Ordinary shares (ASX Code: BEN) fully paid - 
530,779,195 (2019: 491,575,157)

Group

2020

$m

2019

$m

Bank

2020

$m

2019

$m

4,909.3 

4,575.9 

4,909.3 

4,575.9 

Employee Share Ownership Plan

(4.3)

(5.4)

(4.3)

(5.4)

4,905.0 

4,570.5 

4,905.0 

4,570.5 

Movements in ordinary shares on issue

Opening balance 1 July 2019 - 491,575,157 (2019: 486,418,481)

4,575.9 

4,529.9 

4,575.9 

4,529.9 

Shares issued under:

Bonus share scheme - 230,071 @ $11.14, 355,270 @ $6.40

(2019: 399,626 @ $10.74, 246,366 @ $9.75)

- 

- 

- 

- 

Dividend reinvestment plan - 2,037,832 @ $11.14, 3,154,051 @ $6.40

(2019: 2,151,250 @ $10.74, 2,359,434 @ $9.75)

Institutional placement - 26,766,596 (2019: Nil)

Share purchase plan - 6,660,218 (2019: Nil)

Share issue costs 

Executive performance rights

42.9 

250.0 

44.8 

(3.0)

(1.3)

46.0 

- 

- 

- 

- 

42.9 

250.0 

44.8 

(3.0)

(1.3)

46.0 

- 

- 

- 

- 

Closing balance 30 June 2020 - 530,779,195 (2019: 491,575,157)

4,909.3 

4,575.9 

4,909.3 

4,575.9 

Movements in Employee Share Ownership Plan

Opening balance

Reduction in Employee Share Ownership Plan

Closing balance

(5.4)

1.1 

(4.3)

(6.6)

1.2 

(5.4)

(5.4)

1.1 

(4.3)

(6.6)

1.2 

(5.4)

Total issued and paid up capital

4,905.0 

4,570.5 

4,905.0 

4,570.5 

Nature of issued capital

Recognition and measurement

Ordinary shares (ASX code: BEN)
The Group does not have authorised capital. Ordinary shares 
are fully-paid and have no par value. Each ordinary share 
entitles the holder to one vote, either in person or by proxy, at 
a shareholder meeting. Ordinary shares entitle the holder to 
participate in dividends and, in the event of the Group winding 
up, to a share of the proceeds in proportion to the number of 
and amounts paid on the shares held.

Ordinary shares are classified as equity. Issued ordinary capital 
is recognised at the fair value of the consideration received 
net of transaction costs (net of any tax benefit). Dividends are 
recognised as a distribution from equity in the year that they are 
declared.

Employee Share Ownership Plan is the value of loans 
outstanding in relation to shares issued to employees under this 
plan and effectively represents the unpaid portion of the issued 
shares.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       1 0 3

 
22 Retained earnings and reserves

Group

Bank

Retained earnings movements

Opening balance

Impact of adoption of new accounting standards 1

Restated opening balance

Profit for the year

Share based payment

Operational risk reserve

Movements in general reserve for credit losses

Relates to Rural Bank consolidation adjustments

Transfer from asset revaluation reserve

Dividends

Defined benefits actuarial adjustment

Tax effect of defined benefits actuarial adjustment

Closing balance

Reserve movements

Employee benefits reserve

Opening balance

Net (decrease)/increase in reserve

Closing balance

Asset revaluation reserve - property

Opening balance

Transfer asset revaluation reserve to retained earnings 

Net revaluation increments

Tax effect of net revaluation increments

Closing balance

Revaluation reserve - FVOCI (without recycling)

Opening balance

Impact of adoption of new accounting standards 2

Restated opening balance

Transfer from asset revaluation reserve to income

Net unrealised gains/(losses)

Tax effect of revaluations

Closing balance

Revaluation reserve - FVOCI (with recycling)

Opening balance

Impact of adoption of new accounting standards 2

Restated opening balance

Transfer from asset revaluation reserve to income

Net unrealised (losses)/gains

Tax effect of revaluations

Closing balance

104      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

2020 1

$m

987.3 

(24.7)

962.6 

192.8 

1.0 

(0.4)

(9.3)

(20.4)

0.8 

2019

$m

975.9 

(11.1)

964.8 

376.8 

1.0 

(0.6)

(19.9)

- 

- 

2020 1

$m

562.9 

(24.7)

538.2 

2019

$m

282.1 

(12.0)

270.1 

262.8 

644.3 

1.0 

- 

(9.3)

(43.9)

- 

1.0 

- 

(19.9)

2.2 

- 

(320.3)

(334.7)

(320.3)

(334.7)

(1.3)

0.4 

(0.1)

- 

(1.3)

0.4 

(0.1)

- 

805.9 

987.3 

427.6 

562.9 

$m

11.0 

(2.1)

8.9 

$m

1.1 

(0.8)

(0.7)

0.4 

-

$m

- 

- 

- 

0.1 

1.4 

(0.5)

1.0

$m

0.4 

- 

0.4 

- 

(0.3)

0.1 

0.2 

$m

9.6 

1.4 

11.0 

$m

1.1 

- 

- 

- 

1.1 

$m

- 

- 

- 

- 

- 

- 

- 

$m

- 

0.5 

0.5 

(0.3)

0.2 

- 

0.4 

$m

11.0 

(2.1)

8.9 

$m

- 

- 

- 

- 

- 

$m

16.6 

- 

16.6 

- 

(45.6)

13.7 

(15.3)

$m

- 

- 

- 

- 

- 

- 

- 

$m

9.6 

1.4 

11.0 

$m

- 

- 

- 

- 

- 

$m

- 

4.0 

4.0 

- 

18.1 

(5.5)

16.6 

$m

- 

- 

- 

- 

- 

- 

- 

 
22 Retained earnings and reserves (continued)

Reserve movements (continued)

Operational risk reserve

Opening balance

Movement operational risk reserve

Closing balance

Cash flow hedge reserve

Opening balance

Mark-to-market movements

Tax effect of mark-to-market movements

Closing balance

General reserve for credit losses (GRCL)

Opening balance

Impact of adoption of new accounting standards 2

Restated opening balance

Relates to Rural Bank consolidation adjustments

Increase in GRCL

Closing balance

Acquisition reserve

Opening balance

Relates to Rural Bank consolidation adjustments

Closing balance

Total reserves

Group

2020 1

$m

3.8 

0.4 

4.2 

$m

0.6 

(20.3)

6.1 

(13.6)

$m

77.3 

- 

77.3 

- 

9.3 

86.6 

$m

(20.4)

20.4 

2019

$m

3.2 

0.6 

3.8 

$m

(13.1)

19.5 

(5.8)

0.6 

$m

140.3 

(82.9)

57.4 

- 

19.9 

77.3 

$m

(20.4)

- 

- 

(20.4)

Bank

2020 1

$m

- 

- 

- 

$m

0.6 

(20.3)

6.1 

(13.6)

$m

77.3 

- 

77.3 

- 

9.3 

86.6 

$m

- 

- 

- 

2019

$m

- 

- 

- 

$m

(13.1)

19.5 

(5.8)

0.6 

$m

121.7 

(66.0)

55.7 

1.7 

19.9 

77.3 

$m

- 

- 

- 

87.3 

73.8 

66.6 

105.5 

1 The Group applied AASB 16 Leases from 1 July 2019. Prior periods have not been restated.
2 The Group applied AASB 9 Financial Instruments from 1 July 2018. Further information can be found in the Group's 2019 Annual Financial Report.

Nature and purpose of reserves

Employee benefits reserve
The reserve records the value of equities issued to non-executive 
employees under the Employee Share Ownership Plan and 
the value of deferred shares and rights granted to Executive 
employees under the Employee Salary Sacrifice, Deferred Share 
and Performance Share Plan.

Further details regarding these employee equity plans are 
disclosed within Note 35.

Asset revaluation reserve - property
The reserve records revaluation adjustments to the Group's 
property assets. 

Revaluation reserve - FVOCI (without recycling)
The reserve records fair value changes in relation to equity 
investments held at FVOCI.

Revaluation reserve - FVOCI (with recycling)
The reserve records fair value changes in assets classified as 
debt securities.

Operational risk reserve
The reserve is required to meet Sandhurst Trustees Limited 
licence requirements. 

Cash flow hedge reserve
The reserve records mark-to-market movements in relation to 
derivatives that are determined to be in an effective cash flow 
hedge relationship.

General reserve for credit losses
APRA Prudential standard, APS 220 Credit Quality, requires a 
reserve to be held to recognise estimated future credit losses 
which may arise over the life of the Group's lending portfolio.

Acquisition reserve
The reserve records the difference between the carrying value of 
the non-controlling interest and the consideration paid to acquire 
the remaining interest of the non-controlling interest. 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       1 0 5

23 Standby arrangements 
and uncommitted credit facilities

Amount available:

Offshore borrowing facility

Domestic note program

Amount utilised:

Offshore borrowing facility

Domestic note program

Amount not utilised:

Offshore borrowing facility

Domestic note program

Nature and purpose

Group

2020

$m

2019

$m

Bank

2020

$m

2019

$m

 11,657.6 

 11,409.0 

 11,657.6 

 11,409.0 

 7,500.0 

 7,500.0 

 7,500.0 

 7,500.0 

 - 

 - 

 - 

 - 

 3,935.0 

 3,845.0 

 3,935.0 

 3,845.0 

 11,657.6 

 11,409.0 

 11,657.6 

 11,409.0 

 3,565.0 

 3,655.0 

 3,565.0 

 3,655.0 

The Group utilises debt facilities which include both domestic and 
offshore and both short and long term arrangements.

The domestic funding facilities include floating rate notes. The notes 
are unsubordinated and unsecured. The coupon payable on the 
notes are both fixed and floating. The floating rate notes are issued 
at BBSW plus a margin with coupon payments made quarterly.

The offshore funding facilities include Euro Medium Term Notes and 
Euro Commercial Paper. The Euro Commercial Paper programmes 
are utilised to satisfy short-term funding requirements. 
They represent unsubordinated and unsecured obligations. The 

funding is issued in both Australian and foreign denominations. 
The instruments may be issued at a discount, or bear interest on 
a fixed or floating rate basis.

Recognition and measurement
Funding instruments that are issued are accounted for at 
amortised cost. Transactions that are in currencies other 
than AUD are restated to AUD equivalents each month with 
adjustments taken directly to income. Funding instruments that 
have been utilised appear in Note 14.

24 Capital management

Bendigo and Adelaide Bank Limited's key capital management 
objectives are to:
•  Maintain a sufficient level of capital above the regulatory 
minimum to provide a buffer against loss arising from 
unanticipated events, and allow the Group to continue as a 
going concern;
Optimise the level and use of capital resources to 
enhance shareholder value through maximising financial 
performance; and
Ensure that capital management is closely aligned with the 
Group's business and strategic objectives.

• 

• 

The Group manages capital adequacy according to the 
framework provided by the Australian Prudential Regulation 
Authority (APRA) Standards.

Capital adequacy is measured at two levels:
• 

Level 1 includes Bendigo and Adelaide Bank Limited and 
certain controlled entities that meet the APRA definition of 
extended licensed entities; and
Level 2 consists of the consolidated Group, excluding non-
controlled subsidiaries and subsidiaries involved in insurance, 
funds management, non-financial operations and special 
purpose vehicles.

• 

APRA determines minimum prudential capital ratios (eligible capital 
as a percentage of total risk-weighted assets) that must be held 
by all authorised deposit-taking institutions. Accordingly, Bendigo 
and Adelaide Bank Limited is required to maintain a minimum 

106      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

prudential capital ratio at both Level 1 and Level 2 as determined 
by APRA. As part of the Group's capital management process, 
the Board considers the Group's strategy, financial performance 
objectives, credit ratings and other factors relating to the efficient 
management of capital in setting target ratios of capital above the 
regulatory required levels. These processes are formalised within the 
Group's Internal Capital Adequacy Assessment Process (ICAAP).

Regulatory capital is divided into Common Equity Tier 1, Tier 1 and 
Tier 2 capital.

Common Equity Tier 1 capital primarily consists of shareholders 
equity less goodwill and other prescribed adjustments.

Tier 1 capital is comprised of Common Equity Tier 1 plus other highly 
ranked capital instruments acceptable to APRA.

Tier 2 capital is comprised primarily of subordinated debt 
instruments acceptable to APRA.

Total capital is the aggregate of Tier 1 and Tier 2 capital. The Group 
has adopted the Standardised Approach to credit risk, operational 
risk and market risk, which requires the Group to determine capital 
requirements based on standards set by APRA. 

The Group has satisfied the minimum capital requirements at Levels 
1 and 2 throughout the current financial year.

 
 
Other Assets and Liabilities

25 Investment property

Investment property values reflect the Group's investment in residential real estate through the Homesafe Trust. The investments 
represent shared equity interest alongside the original home owners in Sydney and Melbourne residential properties.

Opening balance
Additions
Disposals
Homesafe revaluation gain/(loss)
Total investment property

Recognition and measurement

Group

2020

$m

734.5 
59.3 
(50.0)
36.0 

779.8 

2019

$m

735.7 
67.0 
(44.1)
(24.1)

734.5 

Bank

2020

$m

- 
- 
- 
- 

- 

2019

$m

- 
- 
- 
- 

- 

Investment properties are measured initially at cost, including 
transaction costs and are then stated at fair value. Gains or losses 
arising from changes in the fair values of investment properties are 
recognised in the Income Statement in the year in which they arise.

Valuation methodology
Subsequent to initial recognition, fair value is determined by 
discounting the expected future cash flows of the portfolio, 
taking into account the restrictions on the ability to realise the 
investment property due to contractual obligations. 

Assumptions used in the modelling of future cashflows are 
sourced from market indices of property values (Residex) and 
long term growth/discount rates appropriate to residential 
property and historical experience of contracts that have been 
closed out. The discounted cash flow model is prepared on a 
monthly basis. Inputs that form part of the discounted cash flow 
model include rates of property appreciation, discount rates, 
selling costs, mortality rates and future CPI increases.

The Group acknowledges that the expiration of government 
stimulus packages and loan deferral arrangements have the 
potential to negatively impact the recovery of the Australian 
economy and property markets. The Group has revised the 
assumptions upon which the Homesafe valuation is calculated 
to ensure consistency with the Group’s forecasts for the 
property market as determined by the Economic Outlook 
Committee, taking into account the specific characteristics of 
the portfolio. The Group has applied a discount rate of 5.75% 
and property appreciation rates of -4.0% for the first year, 3.0% 
for the second year, and 4.0% per annum thereafter.

Fair value measurement
There are different levels of fair value measurement. When fair 
value is calculated using inputs that are not based on observable 
market data, then assets will be considered as Level 3 fair value. 
Investment property has been categorised as a Level 3 fair value 
based on the inputs outlined above.

Sensitivity of Level 3 fair value measurements to reasonably possible alternative assumptions

Valuation 
technique

Significant
 unobservable inputs

Range of estimates
(weighted -average)
for unobservable 
inputs

Fair value 
measurement
sensitivity to
unobservable inputs

Effect of reasonably
possible alternative assumptions

Favourable
change

Unfavourable
change

Discounted 
cash flow

Rates of property 
appreciation - long term 
growth rate 4%

$779.8m

3% - 5%

Discount rates - 5.75% $779.8m

4.75% - 6.75%

Significant increases 
in these inputs would 
result in higher fair 
values.

Significant increases 
in these inputs would 
result in lower fair 
values.

$72.6m

($63.0m)

$90.3m

($76.8m)

Where valuation techniques use non-observable inputs that are 
significant to a fair value measurement in its entirety, changing 
these inputs will change the resultant fair value measurement.

The most significant inputs impacting the carrying value of the 
investment property are the long term growth rates and the 

discount rates. There are interdependencies between a number 
of the assumptions made which mean that no single factor is 
likely to move independent of others, however, the sensitivities 
disclosed above assume all other assumptions remain 
unchanged.

  A N N UA L  F I N A N C I A L   R E P O R T  2 0 2 0      1 0 7

26 Goodwill and other intangible assets

Group

Goodwill

Software

Customer 
relationship

Other acquired 
intangibles1

Trustee 
licence

Carrying amount as at 1 July 2019

Additions

Impairment charge

Accelerated amortisation charge 2

Amortisation charge

Closing balance as at 30 June 2020

Carrying amount as at 1 July 2018

Additions

Impairment charge

Write off on disposal

Amortisation charge

$m

1,440.3

-

-

-

-

1,440.3

$m

1,442.3

-

-

(2.0)

-

Closing balance as at 30 June 2019

1,440.3

$m

228.1

40.2

(113.4)

(19.0)

(31.1)

104.8

$m

190.4

72.2

(0.7)

-

(33.8)

228.1

Bank

$m

$m

Carrying amount as at 1 July 2019

Additions

Impairment charge

Accelerated amortisation charge 2

Amortisation charge

1,360.8

16.7

-

-

-

Closing balance as at 30 June 2020

1,377.5

227.6

40.1

(113.4)

(18.5)

(31.1)

104.7

Carrying amount as at 1 July 2018

1,362.8

188.9

Additions

Transfers

Impairment charge

Write off on disposal

Amortisation charge

-

-

-

(2.0)

-

Closing balance as at 30 June 2019

1,360.8

72.0

0.6

(0.7)

-

(33.2)

227.6

$m

1.1

5.5

-

-

(1.1)

5.5

$m

2.2

-

-

-

(1.1)

1.1

$m

0.2

5.5

-

-

(0.5)

5.2

0.5

-

-

-

-

(0.3)

0.2

$m

7.7

-

-

-

(2.1)

5.6

$m

6.7

3.6

-

-

(2.6)

7.7

$m

4.6

-

-

-

(1.3)

3.3

6.1

-

-

-

-

(1.5)

4.6

Total

$m

1,685.6

45.7

(113.4)

(19.0)

(34.3)

1,564.6

$m

1,650.0

75.8

(0.7)

(2.0)

(37.5)

$m

8.4

-

-

-

-

8.4

$m

8.4

-

-

-

-

8.4

1,685.6

$m

$m

-

-

-

-

-

-

-

-

-

-

-

-

-

1,593.2

62.3

(113.4)

(18.5)

(32.9)

1,490.7

1,558.3

72.0

0.6

(0.7)

(2.0)

(35.0)

1,593.2

1 These assets include customer lists, management rights and trade names.
2  In the 2020 financial year, the Group made a change to the application of the Software Capitalisation Policy by increasing the capitalisation threshold. The 
impact of this change was an accelerated amortisation charge of $19.0m (Group) and $18.5m (Bank) recognised as amortisation of software intangibles.

Recognition and measurement

Intangible assets (other than goodwill)
Intangible assets acquired separately are measured at cost 
on initial recognition. Intangible assets acquired in a business 
combination are measured at fair value at the date of acquisition.

Following initial recognition, intangible assets are carried at cost 
less accumulated amortisation and impairment losses. Intangible 
assets with a finite life are amortised over their useful life on a 
straight line basis or in line with the expected benefit realisation 
and are tested at least annually for impairment or when there is 
an indicator that impairment may exist. Intangible assets with 
indefinite lives are tested for impairment in the same way as 
goodwill. The amortisation period and method are reviewed at 
each financial year end for all intangible assets.

108      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

Software includes both purchased and internally generated 
software. The cost of internally generated software comprises 
all directly attributable costs necessary to create, produce 
and prepare the software to be capable of operating in the 
manner intended by management. Costs incurred in the ongoing 
maintenance of software are expensed as incurred.

Gains or losses arising from the disposal of an intangible asset 
are measured as the difference between the sale proceeds and 
the carrying amount of the asset and are included in the Income 
Statement in the year of disposal.

 
26 Goodwill and other intangible assets (continued)

Intangible assets (other than goodwill) (continued)
In completing the impairment tests for the Group’s intangibles, 
management is required to make judgements, estimates and 
assumptions that affect the recoverable amount of the asset.  
Management based its judgements, estimates and assumptions 
on information available when the financial statements were 
prepared.

Changes to these judgements, estimates and assumptions may 
occur in the future which are beyond the control of the Group.  
Such changes will be reflected in the assumptions when they 
occur.

A summary of the policies applied to the Group's intangible 
assets (excluding goodwill) are as follows:

Useful lives 

Method used

Trustee Licence

Software/
development costs

Intangible assets acquired 
in a business combination

Indefinite

Finite

Finite

Not amortised or 
revalued

Straight line or in line with 
expected benefit realisation 
over 2.5 to 10 years

Straight line over 
life of asset (2 - 15yrs)

Internally generated/acquired

Acquired 

Internally generated 
or acquired

Acquired

Impairment test/recoverable 
amount testing

Annually and when an indicator 
of impairment exists 

Annually and when an indicator 
of impairment exists

Annually and when an indicator 
of impairment exists

Recognition and measurement

Goodwill
Goodwill acquired in a business combination is initially measured 
at cost. Cost is measured as the consideration paid for the 
business minus the fair value of the identifiable net assets 
acquired. Following initial recognition, goodwill is measured at 
cost less accumulated impairment losses. Where a business 
is divested, goodwill attributable to sale is measured on the 
basis of the relative value of the operation disposed of and the 
portion of the CGU retained.

Impairment of goodwill
Goodwill is allocated to cash generating units (CGUs) for 
the purposes of impairment testing, which is undertaken at 
the lowest level at which goodwill is monitored for internal 
management purposes. Impairment testing is performed at least 
annually, and whenever there is an indication of impairment, by 
comparing the recoverable amount of a CGU with its carrying 
amount. The carrying amount of a CGU is based on its assets, 
liabilities and allocated goodwill. 

The recoverable amount of a CGU is the higher of its fair value 
less cost to sell and its value in use. If the recoverable amount is 
less than the carrying value, an impairment loss is charged to the 
Income Statement.

The Group has three CGUs which are aligned to the Group's 
segments, namely; Consumer, Business and Agribusiness.

Key assumptions and estimates
Cash flows
The recoverable amount of each CGU is determined using a 
value in use calculation. In determining value in use, the estimated 
future (pre-tax) cash flows for each CGU are discounted to 
their present value using a post-tax discount rate. The basis 
for estimated future cash flows is the Group's target which is 
developed annually and approved by management and the 
Board. Growth rates are applied to the approved target to 
extrapolate for a further four years. 

A terminal growth rate is applied to extrapolate cash flows 
beyond the initial five year period for each CGU. 

In determining the assumptions and cash flow forecasts to be 
used in the value in use calculation, consideration has been given 
to the potential impacts of COVID-19. Management has made 
a number of assumptions in estimating the impact of COVID-19 
on the Group's future financial results, including the timing of 
any recovery period, noting that economic uncertainty remains. 
The assumptions made have been based on reasonable and 
supportable information as at 30 June 2020. Specifically, 
management has:
• 

Verified the appropriateness of the target for the financial 
year ended 30 June 2021 as the basis for the future cash 
flows.
Determined income growth rates based on past 
performance, established divisional strategies, and 
management's expectations of future conditions having 
regard to the potential future impacts of COVID-19.
Assumed expense growth consistent with the Group's 
focus on reducing the cost-to-income ratio.
Assumed that credit expenses grow in line with assets. 
While COVID-19 has the potential to impact credit 
expenses, the calculation is not materially sensitive to 
changes in credit expenses. 
Stressed key assumptions, being asset growth, net interest 
margin and credit expenses, for possible upside and 
downside scenarios for the purpose of understanding the 
impacts to the value in use calculation.
Used a terminal growth rate of 2.5% (June 2019: 2.5%), as a 
representation of long-term growth rates, including inflation, 
in Australia. 
Excluded any impacts from future restructurings or 
improvement activities, hence expected future cost-
savings as a result of the Group's accelerated technology 
investment have not been taken into account.

• 

• 

• 

• 

• 

• 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       1 0 9

26 Goodwill and other intangible assets (continued)

Key assumptions and estimates (continued)
Post-tax discount rate
The post-tax discount rate used is based on the weighted 
average cost of capital for each CGU and reflects current 
market assessments of the risks specific to the CGU for which 
future estimates of cash flows have not been adjusted. At 30 
June 2020, management revised the post-tax discount rate 
to consider longer-term average risk free rates and betas. 

In addition, management has included a risk premium in the 
post-tax discount rate to reflect the inherent uncertainties in 
forecasting cash flows in the current environment. 

The table below contains the carrying value of goodwill and 
other indefinite useful life intangible assets for each CGU, 
together with the post-tax discount rates used in the calculation 
of the recoverable amount.

Goodwill

Other intangible assets 1

Post-tax discount rate

Consumer

Business

Agribusiness

2020

$m

2019

$m

1,197.6

1,197.6

152.1

90.6

152.1

90.6

2020

$m

8.4

-

-

2019

$m

8.4

-

-

1 Refers to intangible assets with an indefinite useful life.

2020

$m

10.33%

10.33%

10.63%

2019

$m

9.66%

9.66%

9.96%

Management has determined that there is no impairment of 
goodwill for the year ended 30 June 2020. The value in use 
calculation results have been compared against both internal 
and external valuations prepared using various approaches to 
calculate the Group's fair value less cost to sell. Management is 
satisfied that the value in use calculation results are appropriate 
and acknowledge that COVID-19 has posed significant 
problems for the valuation of businesses.

The measurement of the CGUs recoverable amounts is most 
sensitive to changes in net interest income and expenses. 

As a result, if the Group experiences a significant reduction in 
asset growth or net interest margin, or a significant increase 
in expenses, this may impact the assessment of the Group's 
goodwill balances. Management has considered reasonably 
possible changes in key assumptions in the calculation and 
results. 

The table below provides movements of the key assumptions 
that would result in an impairment. These sensitivities assume 
the specific assumption moves in isolation, with all other 
assumptions held constant. 

Consumer

Business

Agribusiness

Post-tax 
discount rate

bps

+40

+322

+831

Growth rates

NII

bps

 -67 

 -408 

 -943 

Expenses

bps

 +103 

 +657 

 +1362 

110      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

27 Other assets

Accrued income

Prepayments

Sundry debtors

Accrued interest

Deferred expenditure

Total other assets

Group

Bank

2020

$m

27.8 

40.4 

91.0 

135.2 

37.1 

331.5 

2019

$m

38.7 

30.6 

153.4 

163.1 

50.6 

2020

$m

24.8 

40.3 

2019

$m

23.9 

30.5 

1,193.2 

1,148.0 

104.1 

37.1 

142.5 

50.6 

436.4 

1,399.5 

1,395.5 

Recognition and measurement

Prepayments and sundry debtors
Prepayments and sundry debtors are recognised initially at 
fair value and then subsequently measured at amortised cost 
using the effective interest rate method. Collectability of sundry 
debtors is reviewed on an ongoing basis. Debts that are known 
to be uncollectable are written off when identified.

Deferred expenditure
Deferred expenditure relating to projects is capitalised to the 
Balance Sheet when it is probable the future economic benefits 
attributable to the asset will flow to the Group. The cost model 
is applied which requires the asset to be carried at cost less any 
impairment losses.

Accrued interest
Accrued interest is interest that has been recognised as income 
on an accrual basis using the effective interest rate method, but 
is yet to be charged to the loan or receivable.

When the project has been completed these items are 
transferred to software intangible assets. Refer to Note 26 for 
further information.

The carrying value of deferred expenditure is reviewed for 
impairment every six months when the asset is not yet available 
for use, or more frequently when an indicator of impairment arises. 

28 Other payables

Lease liability

Accrued expenses and outstanding claims

Accrued interest

Prepaid interest

Total other payables

Recognition and measurement

Group

Bank

2020

$m

221.4 

260.0 

105.9 

16.1 

603.4 

2019

$m

- 

299.3 

171.3 

22.4 

493.0 

2020

$m

220.9 

253.0 

105.9 

- 

2019

$m

- 

290.8 

171.3 

- 

579.8 

462.1 

Lease liability
The Group adopted AASB 16 on 1 July 2019. The standard 
requires that a lease liability is recorded on the Balance Sheet at 
the inception of a lease contract. 

Accrued expenses
Accrued expenses are carried at amortised cost, which is the 
fair value of the consideration to be paid in the future for goods 
and services received.

The lease liability is initially measured at the present value of the 
lease payments that have not been paid at the commencement 
date, discounted using the Group’s incremental borrowing rate. 
The lease liability is subsequently measured at amortised cost 
using the effective interest method.

It is remeasured when there is a lease modification that is not 
accounted for as a separate lease, there is a change in future 
lease payments arising from a change in an index or rate, if there 
is a change in the Group’s estimate of the amount expected 
to be payable under a residual value guarantee, or if the Group 
changes its assessment of whether it will exercise a purchase, 
extension or termination option.

Accrued interest
Accrued interest is the interest that is recognised as an 
expense in the Income Statement but has yet to be paid to 
the customers' liability account. Interest is recognised using the 
effective interest rate method.

Prepaid interest
Prepaid interest is the interest received from customers in 
advance. This interest is recognised in the Income Statement 
using the effective interest rate method.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       1 1 1

29 Provisions

Employee entitlements

Make Good Provision

Property rent

Other 1

Closing balance

Group

Bank

2020 

$m

98.2 

13.5 

- 

2.7 

2019 

$m

95.7 

- 

19.0 

4.9 

2020 

$m

98.2 

13.5 

- 

2.7 

2019 

$m

94.2 

- 

19.0 

4.8 

114.4 

119.6 

114.4 

118.0 

1  Other provisions comprise various other provisions including reward programs and dividends.

Movements in provisions (excluding employee entitlements)

Group

Opening balance

Additional provision recognised

Impact of adoption of new 
accounting standard 1

Amounts utilised 
during the year

Closing balance

Bank

Opening balance

Additional provision recognised

Impact of adoption of new 
accounting standard 1

Amounts utilised 
during the year

Closing balance

Property Rent

Make Good Provision

Other

Total

2020

$m

19.0 

- 

(19.0)

2019

$m

19.8 

0.7 

- 

2020

$m

14.4 

0.1 

- 

- 

- 

(1.5)

(1.0)

19.0 

13.5 

2020

$m

19.0 

- 

(19.0)

2019

$m

19.8 

0.7 

- 

2020

$m

14.4 

0.1 

- 

- 

- 

(1.5)

(1.0)

19.0 

13.5 

2019

$m

- 

- 

- 

- 

- 

2019

$m

- 

- 

- 

- 

- 

2020

$m

4.9 

2019

$m

6.3 

320.5 

333.7 

2020

$m

23.9 

320.5 

2019

$m

26.1 

334.4 

- 

- 

(19.0)

- 

(322.7)

(335.1)

(322.7)

(336.6)

2.7 

4.9 

2.7 

23.9 

2020

$m

4.8 

2019

$m

5.1 

320.5 

332.9 

2020

$m

23.8 

320.5 

2019

$m

24.9 

333.6 

- 

- 

(19.0)

- 

(322.6)

(333.2)

(322.6)

(334.7)

2.7 

4.8 

2.7 

23.8 

1  The Group applied AASB 16 Leases from 1 July 2019. Prior periods have not been restated.

Employee benefits

The table below shows the individual balances for employee benefits:

Group

Bank

2020

$m

36.8 

54.9 

6.5 

98.2 

2019

$m

31.5 

57.5 

6.7 

95.7 

2020

$m

36.8 

54.9 

6.5 

98.2 

2019

$m

30.9 

56.6 

6.7 

94.2 

Annual leave

Long service leave

Sick leave bonus

Closing balance

112      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

29 Provisions (continued)

Recognition and measurement

Employee Entitlements
Annual leave and long service leave provisions are measured as 
the present value of expected future payments for the services 
provided by employees up to the reporting date. The provision 
is measured at the amounts that are expected to be paid when 
the liabilities are settled.

Expected future payments are discounted using corporate bond 
rates. 

Annual leave is accrued on the basis of full pro-rata entitlement 
and amounts are estimated to apply when the leave is paid.

It is anticipated that annual leave will be paid in the ensuing 
twelve months.

Long service leave has been assessed at full pro-rata entitlement 
in respect of all employees with more than one year of service. 

The assessment considers the likely number of employees that 
will ultimately be entitled to long service leave, estimated future 
salary rates and on-costs.

Sick leave bonus provides an entitlement dependent on an 
employee's years of service and unused sick leave and is paid on 
termination.

Other employee payments include short term incentives and are 
expected to be paid in the ensuing twelve months.

Property rent
The provision for property rent is to recognise the difference 
between actual property rent paid and the property rent 
expense recognised in the Income Statement. The lease 
expense is recognised on a straight line basis over the period of 
the lease. The balance of this provision has been derecognised 
upon adoption of AASB 16 Leases.

Make Good Provision 
The Group adopted AASB 16 on 1 July 2019. The Standard 
requires a provision be recorded on the Balance Sheet upon 
initial recognition of a lease contract to which the Group acts as 
a lessee. The provision is to recognise on the Balance Sheet the 
estimated cost of removing leasehold improvements.

Other
The provision for dividends represents the residual carried 
forward balance in relation to ordinary shareholders that 
participate in the dividend reinvestment plan. It is expected that 
the current balance will be utilised within a twelve month period. 
However, an ongoing balance will continue unless all outstanding 
balances are paid to shareholders upon ceasing participation 
in the dividend reinvestment plan. The provision also includes 
accrued dividends relating to preference shares.

The provision of rewards program is to recognise the liability 
to customers in relation to points earned by them under the 
program. Reward points expire after three years. The balance 
will be utilised or forfeited during that period.

Recognition and measurement

Provisions are recognised when the Group has a legal, equitable 
or constructive obligation to make a future sacrifice of economic 
benefits to other entities as a result of past transactions or other 
past events, and it is probable that a future sacrifice of economic 
benefits will be required and a reliable estimate can be made of 
the amount of the obligation.

If the effect of the time value of money is material, provisions are 
determined by discounting the expected cash flows at a pre-tax 
rate that reflects current market assessments of the time value 
of money and, where appropriate, the risks specific to the liability.

Where discounting is used the increase in the provision due to 
the passage of time is recognised as a finance cost.

A provision for dividend is not recognised as a liability unless the 
dividend is declared, determined or publicly recommended on or 
before the reporting date.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0      1 1 3

Other Disclosure Matters

30 Cash flow statement reconciliation

Profit after tax

Non-cash items

Credit expenses

Amortisation

Depreciation (including leasehold improvements) 1

Revaluation increment/(decrement)

Equity settled transactions

Share of net profit from joint arrangements and associates

Dividends received

Impairment write down

Fair value acquisition adjustments

Revaluation gains on derivatives

Changes in assets and liabilities

Decrease in tax provision

Decrease in deferred tax assets and liabilities

Decrease/(increase) in derivatives

Decrease in accrued interest

Decrease/(increase) in accrued employee entitlements

Decrease/(increase) in other accruals, receivables and provisions

Cash flows from operating activities before changes 
in operating assets and liabilities

Net increase in operating assets

Net (increase)/decrease of loans to other entities

Net increase of investment securities

Net increase in operating liabilities

Net increase in balance of deposits

Net increase/(decrease) in balance of notes payable

Net cash flows from operating activities

Group

2020

$m

2019

$m

Bank

2020

$m

2019

$m

192.8 

376.8 

262.8 

644.3 

173.3 

53.3 

72.2 

7.9 

3.3 

(1.6)

(1.6)

2.8 

7.0 

3.2 

(6.4)

(83.0)

9.4 

(43.8)

2.5 

38.0 

54.6 

37.5 

19.0 

11.9 

4.0 

(2.5)

(0.9)

2.7 

7.1 

(10.5)

(45.1)

(19.2)

(20.7)

(7.5)

(14.8)

(32.3)

170.9 

51.4 

72.1 

19.4 

3.3 

(1.6)

50.3 

35.0 

18.4 

(34.1)

3.5 

(2.5)

(120.5)

(300.6)

2.8 

7.0 

3.2 

(6.4)

(101.2)

9.5 

(27.0)

4.0 

(58.1)

2.7 

7.1 

(9.7)

(45.1)

(59.8)

150.4 

(26.9)

(13.0)

306.4 

429.3

360.1 

291.6

726.4 

(3,319.9)

(384.0)

(337.6)

(773.2)

2,991.0 

(3,518.7)

(6,671.0)

(2,043.4)

3,585.7 

1,037.1 

3,578.6 

5,072.5 

39.1 

350.2 

(80.4)

206.0 

(23.1)

167.1 

23.1 

259.9 

1 Includes depreciation of ROUAs recognised on 1 July 2019 following the adoption of AASB 16. Comparatives have not been restated.

Cash flows presented on a net basis
Cash flows arising from the following activities are presented on a net basis in the cash flow statement:

Loans and other receivables, investment securities, retail deposits and wholesale deposits.

114      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

31 Subsidiaries and other controlled entities

Subsidiaries
Bendigo and Adelaide Bank Limited consolidates a subsidiary 
(including structure entities) when it controls it. Control is 
achieved when the Bank is exposed, or has rights, to variable 
returns from its involvement with the entity and has the ability to 
affect those returns through its power over the entity.

When assessing whether the Bank has power over an entity, and 
therefore, control over the variability of its returns, consideration 
is given to all relevant facts and circumstances, including:
• 
• 
• 

voting rights currently exercisable;
the purpose and design of the entity;
the relevant activities and how decisions about those 
activities are made and whether the Bank can direct those 
activities;
contractual arrangements such as call rights, put rights and 
liquidation rights.

• 

Chief entity and Ultimate parent

Bendigo and Adelaide Bank Limited 

Other entities

Homesafe Trust

Leveraged Equities Ltd

All entities are 100% owned and incorporated in Australia. 

Investments in controlled entities

At cost 1

Subsidiaries prepare financial reports for consolidation in 
accordance with the Group's accounting policies. When 
necessary, adjustments are made to bring their accounting 
policies in line with the Group's accounting policies.

All inter-group assets, liabilities, equity, income, expenses and 
cash flows relating to transactions between members of the 
Group have been eliminated in full on consolidation. Where a 
controlled entity has been sold or acquired during the year its 
operating results have been included to the date control ceased 
or from the date control was obtained.

The following table presents the material subsidiaries of the 
Group. A subsidiary has been considered to be material if it has 
more than 0.5% of the total Group assets.

Principal activities

Banking

Principal activities

Homesafe product financier

Margin lending

Group

Bank

2020

$m

- 

- 

2019

$m

- 

- 

2020

$m

134.5 

134.5 

2019

$m

587.4 

587.4 

1 On 31 May 2019, the Rural Bank ADI licence was returned to APRA. As a result, all the assets and liabilities of Rural Bank were transferred to Bendigo and  
 Adelaide Bank Limited. In the first half of the 2020 financial year, a final dividend was paid by Rural Bank and the share capital returned.

Significant restrictions

Special Purpose Entities (SPE's)

The Group does not have any significant restrictions on its 
ability to access or use its assets and settle its liabilities other 
than those resulting from the supervisory frameworks within 
which banking subsidiaries operate.  The supervisory framework 
requires banking subsidiaries to keep certain levels of regulatory 
capital and liquid assets, limit their exposure to other parts of the 
Group and comply with other ratios.

Recognition and measurement

The Group classify all entities where it owns 100% of the 
shares and in which it controls as subsidiaries. The basis of 
consolidation is presented in Note 2. Investments in subsidiaries 
are stated at cost.

The following table presents a list of the material SPEs. A SPE 
has been considered to be material where the assets are more 
than 0.5% of total Group assets. For further information relating 
to SPEs refer to Note 17.

Entity

Principal activities

Torrens Series 2008-1 Trust

Securitisation 

Torrens Series 2008-4 Trust

Securitisation 

Torrens Series 2019-1 Trust

Securitisation 

Torrens Series 2019-2 Trust

Securitisation 

Torrens Series 2017-3 Trust

Securitisation 

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      1 1 5

A summary of material transactions excluding dividends 
between the Group and joint arrangements and associates 
during the period were:

Commissions and fees paid to joint 
arrangements and associates

Supplies and services provided to 
joint arrangements and associates

Amount owing from/(to) joint 
arrangements and associates

2020

$m

2019

$m

32.8 

40.1 

5.6 

9.4 

3.8 

1.0 

Bendigo and Adelaide Bank Limited provides loans, guarantees 
and/or overdraft facilities to joint arrangements and associates. 
The loans have agreed repayment terms which vary according 
to the nature of the facility. These loans are included in the net 
amount owing from joint arrangements and associates in the 
above table.

Key management personnel
Key management personnel (KMP) are those persons with 
authority and responsibility for planning, directing and controlling 
the activities of the Group, directly or indirectly.

The Group's KMP are those members of the Bendigo and 
Adelaide Bank Group Executive Committee together with its 
Non-executive Directors. 

Further details relating to KMP are located in the Remuneration 
Report.

The table below details, on an aggregated basis, KMP 
compensation:

30 June 
2020

30 June 
2019

$'000's

$'000's

6,307.2

6,100.8 

Salaries and other 
short-term benefits

Post-employment benefits

298.1 

334.1 

Other long term benefits

Termination benefits

41.5 

809.7 

11.4 

15.9 

Share based payments

2,028.2 

2,326.0 

Total

9,484.7

8,788.2 

32 Related party disclosures

Subsidiary transactions
Transactions undertaken with subsidiaries are eliminated in the 
Group's financial reports. Transactions between the parent and 
the subsidiary are funded through intercompany loans with no 
fixed repayment date and are repayable upon demand.

A summary of material transactions (excluding dividends) 
between the Bank and its subsidiaries during the period were:

Opening balance at beginning 
of financial year

Net receipts and fees received 
from subsidiaries

Supplies, fixed assets and 
services charged to subsidiaries

Transfer of net assets from 
Rural Bank

2020

$m

2019

$m

435.1 

6.6 

315.2 

194.3 

(47.5)

(72.7)

- 

306.9 

Net amount owing to subsidiaries

702.8 

435.1 

Bendigo and Adelaide Bank provides funding and guarantee 
facilities to several subsidiary companies. These facilities are 
provided on normal commercial terms and conditions.

Subsidiary

Facility

Sandhurst 
Trustees Limited

Guarantee

Limit

Dividends paid by the subsidiaries

Drawn/
issued at 
30 June 
2020

$m

- 

2019

$m

Limit

$m

0.5 

2020

$m

Other related party transactions

Joint arrangement entities and associates
Bendigo and Adelaide Bank Limited has investments in joint 
arrangement entities and associates which are accounted for 
using the equity method. The investments are initially recorded 
at cost, and are subsequently adjusted by the Group's share of 
the entity's profit or loss. Dividends received reduce the carrying 
value of the investment.

Transactions entered into with these related entities principally 
include commissions received and paid, services and supplies 
procured and fees charged in relation to the provision of banking, 
administrative and corporate services. These revenue and 
expense items are included in the Group's Income Statement. 
The transactions are conducted on the same terms as other 
third party transactions.

116      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

Rural Bank Limited 

119.2 

300.0 

Compensation

32 Related party disclosures (continued)

Other related party transactions (continued)

Key management personnel (continued)
The table below details, on an aggregate basis, KMP equity holdings. The holdings comprise ordinary shares, preference shares, 
performance shares and deferred shares:

Equity holdings

Ordinary shares (includes deferred shares)

Preference shares

Performance shares

Closing balance

30 June 2020

30 June 2019

No.

No.

1,465,883 

1,493,266 

1,050 

282,282 

4,240 

246,936 

1,749,215

1,744,442 

The table below details, on an aggregated basis, loan balances outstanding at the end of the year between the Group and its KMP:

Loans 1,2,3

Loans outstanding at the beginning of the year 2

Loans outstanding at the end of the year

Interest paid or payable

Interest not charged

30 June 2020

30 June 2019

$'000's

12,387.6

12,136.2

394.7

- 

$'000's

11,987.8 

12,749.0 

550.7 

- 

1 The balance of loans outstanding includes the provision of a guarantee to the value of $20,000 which was provided to a KMP in the ordinary course of the  
 Group's business and on an arm's length basis.
2 The balance of loans outstanding excludes the value of loans provided to Executives under the Employee Share Ownership Plan.
3 The balance of loans outstanding relate to KMP who were in office at the start of, or appointed during, the financial year.

Loans to directors and senior executives are made in the ordinary course of the Group's business and on an arm's length basis. 
The loans are processed and approved in accordance with the Bank's standard lending terms and conditions.

33 Involvement with unconsolidated entities

The table below describes the types of structured entities that the Group does not consolidate but in which it holds an interest.

Type of structured entity

Nature and purpose

Interest held by the Group

Securitisation vehicles - 
for loans and advances 
originated by third parties

To generate: 
•  external funding for third parties; and 
• 
These vehicles are financed through the issue of notes to 
investors. 

investment opportunities for the Group. 

• 

Investments in notes 
issued by the vehicles

Managed investment 
funds

To generate:
•  a range of investment opportunities for external investors; and
• 

fees from managing assets on behalf of third party investors for the 
Group.

• 

Investment in units 
issued by the funds
•  Management fees

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      1 1 7

33 Involvement with unconsolidated entities (continued)

Risks associated with unconsolidated structured entities 
The following table summarises the carrying values 
recognised in the Balance Sheet in relation to unconsolidated 
structured entities:

Managed 
investment 
funds

2020

Cash and cash equivalents

Financial assets amortised cost

Financial assets fair value through other comprehensive income

Loans and other receivables

Total on-balance sheet exposures

Total off-balance sheet exposures 1

Total maximum exposure to loss

1  Relates to undrawn funding limits.

$m

 0.1 

 - 

 8.7 

 - 

 8.8 

 - 

 8.8 

Securitisation 
vehicles

Managed 
investment 
funds

Securitisation 
vehicles

2020

$m

 - 

 29.2 

 17.1 

 1,385.2 

 1,431.5 

 262.8 

 1,694.3 

2019

$m

 0.1 

 - 

 9.1 

 - 

 9.2 

 - 

 9.2 

2019

$m

 - 

 40.0 

 27.0 

 899.0 

 966.0 

 245.4 

 1,211.4 

Maximum exposure to loss
For loans and other receivables, the maximum exposure to loss is the current carrying value of these interests representing the 
amortised cost at reporting date, in addition to any undrawn funding limits. 

The following table summarises the Group's maximum 
exposure to loss from its involvement with unconsolidated 
structured entities.

Cash and cash equivalents

Senior notes

Investment

Carrying 
amount

Maximum 
loss exposure

Carrying 
amount

Maximum 
loss exposure

2020

$m

 0.1 

2020

$m

 0.1 

2019

$m

 0.1 

2019

$m

 0.1 

 1,431.5 

 1,694.3 

 966.0 

 1,211.4 

 8.7 

 8.7 

 9.1 

 9.1 

 1,440.3 

 1,703.1 

 975.2 

 1,220.6 

Significant restrictions 
There are no significant restrictions imposed by any 
unconsolidated structured entity on the Group's ability to access 
or use its assets or settle its liabilities. 

Recognition and measurement

A structured entity is an entity that has been designed so that 
voting or similar rights are not the dominant factor in deciding 
who controls the entity. 

Involvement with structured entities varies and includes debt 
financing of these entities as well as other relationships.

A review is undertaken to determine the involvement the Group 
has and whether the involvement with these entities results in 
significant influence, joint control or control over the structured 
entity. The structured entities over which control can be 
exercised are consolidated. These entities are outlined in Note 31.

The Group has no contractual arrangements that would require 
it to provide financial or other support to a consolidated or 
unconsolidated entity. The Group has not previously provided 
financial support, and has no intention to provide such support to 
these entities.

Securitisation vehicles
The Group has exposure to a number of securitisation vehicles 
through Residential Mortgage Backed Securities (RMBS). 
Securitisations involve transferring assets into an entity 
that sells interests to investors through the issue of debt or 
equity notes. The notes are secured by the underlying assets 
transferred to the vehicles, and generally hold a number of levels 
of subordination, with the residual income paid to the most 
subordinated investor. The Group does not hold any mezzanine 
notes in the unconsolidated structured entities it invests in, 
and does not receive any residual income. The Group does 
not act as the primary trust manager or servicer of any of its 
unconsolidated structured entities.

Managed Investment funds
Sandhurst Trustees Limited (STL), a subsidiary of the Group, acts 
as a responsible entity for certain managed investment funds. 
The decision-making rights of the fund are restricted to the 
Product Disclosure Statements. The fees received by STL are 
not variable, are commensurate with the services provided and 
are consistent with similar funds in the market. Where STL holds 
investments in the funds, an assessment of the Group's power 
over the relevant activities of the Fund and the significance of its 
exposure to variable returns is completed to determine whether 
the Fund should be consolidated.

118      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

33 Involvement with unconsolidated entities (continued)

Recognition and measurement (continued)

Community Banks
Community Banks are not consolidated by the Group as the 
Group does not have power to govern decision making. 

While the Group's returns are variable they are calculated as a 
percentage of the gross margin. In some cases the Group holds 
shares in Community Bank branches and has representation 
on the Board. These shares are held as investments and are 
accounted for using the equity method.

Consolidation of a Community Bank Branch would occur when 
the Group has power to affect returns through the majority 
representation on the Board.

Alliance partners
Alliance partners are not consolidated by the Group as the 
Group does not have power to govern decision making. 
While the Group's returns are variable they are calculated 
as a percentage of the gross margin. The Group has no 
representation on the Board of these entities.

34 Fiduciary activities

The Group conducts investment management and other fiduciary activities as responsible entity, trustee, custodian or manager for a 
number of funds and trusts, including superannuation, unit trusts and mortgage pools. 

The amounts of the funds concerned are:

Funds under trusteeship

Assets under management

Funds under management

Recognition and measurement

Group

2020

$m

6,161.7 

2,472.3 

3,689.4 

2019

$m

6,748.7 

2,536.7 

4,055.5 

The assets and liabilities of these trusts and funds are not included in the consolidated financial statements as the Group does not 
have direct or indirect control of the trusts and funds. Commissions and fees earned in respect of the activities are included in the 
Income Statement of the Group.

As an obligation arises under each type of duty, the amount of funds has been included where that duty arises. This may lead to the 
same funds being shown more than once where the Group acts in more than one capacity in relation to those funds (e.g. manager 
and trustee). Where controlled entities, as trustees, custodian or manager incur liabilities in the normal course of their duties, a right 
of indemnity exists against the assets of the applicable trusts. As these assets are sufficient to cover liabilities, and it is therefore not 
probable that the Group will be required to settle them, the liabilities are not included in the financial statements.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      1 1 9

If the service condition is satisfied, the deferred shares will vest 
subject to any risk conditions.

The number of shares awarded as part of the plan are 
calculated by dividing the deferred remuneration value by the 
volume weighted average closing price of the Company's 
shares for the last five trading days of the financial year prior to 
the year of grant. The Participants are entitled to vote and to 
receive any dividend, bonus issue, return of capital or distribution 
made in respect of shares they are allocated on vesting and 
exercise of their deferred shares. 

Employee Share Grant Scheme (ESGS)
The Company has established a share based incentive plan 
for full time and permanent part time employees of the Group 
(excluding Directors and Senior Executives).

The shares will be held in trust for a period of three years after 
which time they will be transferred to the employee. During the 
restricted period employees will be entitled to receive dividends 
and to vote at general meetings. The shares under this Plan 
were released on 10 March 2020.

Employee Share Plan
The Company established a loan based limited recourse 
Employee Share plan in 2006. The Plan is only available to full 
time and part time employees of the Group (excluding Senior 
Executives and the Managing Director).

The Plan provides employees with a limited recourse interest free 
loan for the sole purpose of acquiring fully paid ordinary shares 
in the Company.

The shares must be paid for by the employee with cash 
dividends after personal income tax being applied to repay the 
loans.

Employees cannot exercise, dispose or transfer the shares until 
the loan has been fully repaid.

The first issue to staff under this Plan was completed in 
September 2006 with a further grant made in December 2007. 
There have been no further issues under this Plan.

35 Share based payment plans

The Group provides benefits to employees by offering share 
based compensation whereby employees render services in 
exchange for shares or rights over shares.

These share based incentive plans form an integral part of the 
Group's remuneration framework with the objective of aligning 
the interests of executives and general employees to the 
interests of shareholders. 

Further detailed information including terms and conditions 
associated with each plan is included in the Remuneration 
Report.

Details of current plans

Performance rights
The Plan provides for grants of performance rights to 
the Managing Director, Senior Executives and key senior 
management (the Participants) as determined by the Board. 
Participants are invited to receive grants of performance rights 
that are subject to performance conditions set by the Board.

The performance right grant made during the current financial 
year is subject to the following performance conditions:
• 

a 'customer hurdle' that requires the Bank's Net Promoter 
Score over the performance period to be better than the 
performance of a peer group of Australian banks.
a total shareholder return (TSR) performance hurdle; 
continuing service with the Group; and
risk conditions.

• 
• 
• 

The previous performance right grants are subject to the 
following performance conditions:

The number of performance rights granted to Participants is 
determined by dividing the remuneration value of the proposed 
grant by the volume weighted average closing price of the 
Company's shares for the last five trading days of the financial 
year prior to the year of grant.

The Participants are entitled to vote and to receive any dividend, 
bonus issue, return of capital or distribution made in respect 
of shares they are allocated on vesting and exercise of their 
performance rights. 

Deferred shares
Under the Plan, Participants are granted deferred shares as part 
of their base remuneration and short-term incentive payments. 
The deferred shares are beneficially owned by the Participant 
from the grant date and are held on trust for a two year period.

The deferred shares are fully-paid ordinary shares in the 
Company and are granted subject to certain Board imposed 
conditions being satisfied:
• 
• 

two year continued service condition; and
risk conditions

120      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

35 Share based payment plans (continued)

Employee Share Ownership Plan (discontinued)
In 2006 the Company discontinued the existing loan based Employee Share Ownership Plan that was open to all employees of the 
Group. Refer to the 2015 Annual Financial Report or prior years for more detailed information regarding this Plan.

Summary of details under the various plans
The following table details the number (No.) and movements in the various plans during the year. The rights and share are granted at 
no cost and have no exercise price. 

Performance rights

Deferred shares

Share Grant Scheme

Employee Share Plan

2020

No. 1

2019

No. 1

2020

No. 1

2019

No. 1

2020

No. 1

2019

No. 1

2020

2020

2019

2019

No. 2 WAEP ($)

No. WAEP ($)

649,842 833,725 301,721 171,439 167,079 183,426

949,734

5.72 1,464,830

4.49

300,634 303,687

91,452 308,214

(212,616)

(153,925)

- 

(6,493)

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(59,550)

(333,645)

(141,802)

(171,439)

(167,079)

(16,347)

(134,560)

4.96 (515,096)

0.85

678,310 649,842 251,371 301,721

-  167,079

815,174

5.31

949,734

5.72

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Outstanding 
at beginning 
of year

Granted
Forfeited/
lapsed

Vested/
exercised

Outstanding at 
year end

Exercisable at 
year end

1  Closing balance of deferred shares and performance rights are exercisable upon meeting the required conditions and until 30 June 2019 and 30 June 

2021 respectively.

2  The outstanding balance as at 30 June 2020 is represented by 815,174 (2019: 949,734) ordinary shares with a market value of $5,714,370 (2019: $10,997,919), 

exercisable upon repayment of the employee loan.

Recognition and measurement

The cost of the employee services received in respect of shares or rights granted is recognised in the Income Statement over the 
period the employee provides the services, generally the period between the grant date and the vesting date of the shares or rights. 
The overall cost of the award is calculated using the number of shares or rights expected to vest and the fair value of the shares or 
rights at the grant date.

Fair value methodology 
The fair value of shares or rights granted under the various Plans takes into account the terms and conditions upon which the shares 
or rights were granted.

Performance rights - The fair value is determined using a Black Scholes Merton valuation method incorporating a Monte Carlo 
Simulation option pricing model taking into account the terms and conditions upon which the rights were granted.

The following inputs are used in the models:

Dividend yield (%)

Expected volatility (%)

Risk-free interest rate (%)

Expected life of performance rights (years)

Exercise price ($) 

Managing Director

 Other executives

17 Dec 2019

17 Dec 2019

7.08%

21.23%

0.88%

4 years

nil

7.08%

21.23%

0.88%

4 years

nil

The expected life of the performance rights are based on historical data, and are not necessarily indicative of exercise patterns that 
may occur. The expected volatility reflects the assumption that the historical volatility is indicative of future trends, which may also 
not necessarily be the actual outcome.

No other features of shares granted were incorporated into the measurement of fair value. The fair value is determined by an 
independent valuation.

Deferred shares - The fair value is measured as at the date of the grant using the volume weighted average closing price of the 
Company's shares traded on the ASX for five trading days ending on the grant date.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      1 2 1

36 Commitments and contingencies

a) Commitments

The following are outstanding expenditure and credit related commitments as at 30 June 2020. Except where specified, all 
commitments are payable within one year.

Credit related commitments

Group

2020

$m

2019

$m

Bank

2020

$m

2019

$m

Gross loans approved, but not advanced to borrowers

1,579.0 

1,481.1 

1,579.0 

1,481.1 

Credit limits granted to clients for overdrafts and credit cards 1

Total amount of facilities provided

Amount undrawn at balance date

7,215.9 

7,590.8 

7,215.9 

7,590.8 

4,004.5 

3,987.4 

4,004.5 

3,987.4 

1 Normal commercial restrictions apply as to use and withdrawal of the facilities.

b) Contingent liabilities

Guarantees

$m

$m

$m

$m

The economic entity has issued guarantees on behalf of clients

253.3 

236.5 

253.3 

236.5 

Other

Documentary letters of credit and performance 
related obligations

1.4 

1.5 

1.4 

1.5 

As the probability and value of guarantees, letters of credit 
and performance related obligations that may be called on 
is unpredictable, it is not practical to state the timing of any 
potential payment.

Remediation and compensation claims
The Group undertakes ongoing compliance activities, including 
review of products, advice, conduct and services provided to 
customers, as well as interest, fees and premiums charged.

Some of these investigations and reviews have resulted in 
remediation programs and where required the Group consults 
with the respective regulator on the proposed remediation 
action. There is a risk that where a breach has occurred, 
regulators may also impose fines and/or sanctions.

Provisions are recognised when it is probable an outflow will be 
required to address a past event and where a reliable estimate 
is available.

There remains a contingent liability with respect to these 
matters however, the aggregate potential liability of the above 
matters cannot be reliably estimated.

c) Contingent assets

As at 30 June 2020, the economic entity does not have any 
contingent assets.

Recognition and measurement

Financial guarantees
Bank guarantees have been issued by the Group on behalf of 
customers whereby the Group is required to make specified 
payments to reimburse the holders for a loss they may incur 
because the customer fails to make a payment.

Contingent liabilities are not recognised on the Balance Sheet. 
The contractual term of the guarantee matches the underlying 
obligations to which it relates.

The fair value of financial guarantee contracts has been 
assessed using a probability weighted discounted cash flow 
approach.

The guarantees issued by the Bank are fully secured and 
the Bank has never incurred a loss in relation to the financial 
guarantees it has provided.

Legal claims
The Group is engaged in a range of litigation and court 
proceedings at any point in time.  However, no current 
proceedings or claims are expected to have a material effect 
on the business, financial condition or operating results of the 
Group. For all litigation exposures where loss is probable and 
can be reliably estimated an appropriate provision is made. The 
Group has no provisions raised for any current legal proceedings.

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37 Remuneration of Auditor

The Group's external auditor is Ernst & Young (EY). In addition to the audit and review of the Group's financial reports, EY has provided 

other services throughout the year.

Group

2020

$

2019

$

Bank

2020

$

2019

$

Fees to Ernst & Young (Australia) 1

Category 1 - Fees to the group auditor for audit and review of 
financial statements

1,913,300 

1,635,658 

1,906,300 

1,402,288 

Category 2 - Audit related services

51,700 

51,000 

51,700 

51,000 

Category 3 - Other assurance services

 Consolidated entities

 Non-consolidated entities

Category 4 - Non-audit (other) related fees

 Consolidated entities

 Non-consolidated entities

843,620 

1,078,745 

843,620 

1,001,145 

352,060 

339,080 

- 

263,100 

8,000 

- 

- 

- 

- 

- 

263,100 

- 

Total fees to Ernst & Young (Australia)

3,168,680 

3,367,583 

2,801,620 

2,717,533 

1. 

Fees exclude goods and services tax (GST).

Following the 2019 Parliamentary Joint Committee and Financial Services' Inquiry into the Regulation of Auditing in Australia, a 
recommendation was made to adopt a consistent disclosure of audit and non-audit fees. As a result, the Group has restated the 
comparative period balances and disclosed audit and non-audit fees in the following categories:

Category 1 - Fees to the Group's auditor for auditing the statutory financial report of the Parent covering the Group, and for auditing 
the statutory financial report of any controlled entities.

Category 2 - Fees for assurance services that are required by legislation to be provided by the auditor. These services include 
assurance of the Group’s compliance with Australian Financial Services Licensing requirements.

Category 3 - Fees for other assurance and agreed-upon-procedures services under other legislation or contractual arrangements 
where there is discretion as to whether the service is provided by the auditor or another firm. These services include regulatory 
compliance reviews, agreed-upon procedures, comfort letters, assurance of the Group's sustainability reporting, systems assurance 
and controls reviews. This category also includes assurance services provided to non-consolidated trusts of which a Group entity is 
trustee, manager, or responsible entity, and the non-consolidated Group superannuation fund.

Category 4 - Fees for other services (e.g. tax compliance in 2020 and financial crimes review in 2019).

The Group processes in place to maintain the independence of the external auditor, including the nature of expenditure on non-audit 
services. EY also has specific internal processes in place to ensure auditor independence.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       1 2 3

38 Leases

Recognition and measurement

A. Leases as lessee
(Effective as of 1 July 2019)

AASB 16 Leases was amended in June 2020 to provide lessees with a practical expedient that relieves a lessee from assessing 
whether a COVID-19-related lease modifications. The Group has not received any COVID-19-related rent concessions, hence does 
not need to apply this practical expedient.

As a lessee the Group leases many assets including property, IT equipment, and ATMs. 

The Group records right-of-use assets (ROUA) and lease liabilities for most of its lease contracts, with the exception of short-term 
and/or leases of low-value whereby lease payments are expensed on a straight-line basis over the lease term.

(i) Right-of-use assets relate to leased branch and office premises that are included in the balance of property, plant and equipment 
in the Balance Sheet.

Properties

IT Equipment

$m

 202.4 

 (44.9)

 3.9 

5.6

167.0

$m

 18.7 

 (6.4)

- 

 0.7 

13.0

Balance as at 1 July 2019

Depreciation charge

Additions

Remeasurements

Balance as at 30 June 2020

(ii) Amounts recognised in the Income Statement

Depreciation charge of Right-of-use assets

Buildings

Equipment

Other

Total depreciation expense ROUA

Interest on lease liabilities

Expenses relating to short-term leases

Expenses relating to leases of low-value assets, excluding short-term leases of low value assets 

(iii) Amounts recognised in statement of cash flows

Total cash outflow for leases

(Effective prior to 1 July 2019)

Other

$m

 5.8 

 (2.6)

- 

- 

3.2

Group

2020

$m

44.9

6.4
2.6

53.9

7.3

1.0

- 

Group

2020

$m

54.9

Leases for which the Group acted as the lessee were previously classified as operating leases under AASB 117. As a result non-
cancellable lease payments were not being recognised as liabilities but were recognised as rental expenses over the lease term on a 
straight-line basis.

Lease expense

Contingent lease expense

124      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

Group

2019

$m

57.2

362.2

38 Leases (continued)

Recognition and measurement (continued)

Operating lease commitments (as lessee)

Not later than 1 year

Later than 1 year but not later than 5 years

Later than 5 years

Total

B. Leases as lessor
(Effective as of 1 July 2019)

Group

2019

$m

81.8 

183.4 

97.0 

362.2 

Bank

2019

$m

79.6 

180.0 

97.0 

356.6 

The Group sub-leases some of its properties. As of 1 July 2019, the Group accounts for its interests in the head lease and the sub-
lease separately and assesses the lease classification of a sub-lease with reference to the ROUA arising from the head lease, rather 
than the underlying asset. The Group has defined the sub-leases to be operating leases and as a consequence recognises lease 
income from the sub-lease in the Income Statement on a straight line basis over the lease term.

Rental income recognised by the Group during the year ended 30 June 2020 was $3.8m (FY19: $3.8m).

The practical expedient in AASB 16 Leases does not extend to the lessor. The Group, as lessor, has provided various sub-tenants with 
COVID-19 rental concessions. As the rental income relating to these operating leases is recognised as it is due from the tenant, where 
COVID-19 rental concessions have been provided, no rental income has been recognised by the Group.

The following table sets out the maturity analysis of lease payments, showing the 
undiscounted lease payments to be received after the reporting date.

Less than one year

One to two years

Two to three years

Three to four years

Four to five years

More than five years

Total

(Effective prior to 1 July 2019)

Future minimum rentals receivable under non-cancellable operating leases as at 30 June 2019 
are outlined in the table below:

Not later than 1 year

Later than 1 year but not later than 5 years

Later than 5 years

Total

Group

2020

$m

4.6

4.7

4.3

3.9

3.8

1.4

Bank

2020

$m

4.6

4.7

4.3

3.9

3.8

1.4

22.7 

22.7 

Group

2019

$m

3.5 

9.4 

3.0 

Bank

2019

$m

3.5 

9.4 

3.0 

15.9 

15.9 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0      1 2 5

39 Business combinations

Acquisitions in the 2020 financial year

Community Sector Enterprises Pty Ltd

Community Sector Enterprises Pty Ltd is the parent entity of Community Sector Banking, an entity specialising in banking services for 
not-for-profit and community organisations.

On 2 March 2020, Bendigo and Adelaide Bank Limited acquired the remaining 50% ownership held by Community 21, a not-for-profit 
consortium, for $5.5 million. The fair value of net assets acquired was $5.5 million (including the fair value of intangible assets acquired). 
No goodwill or gain on bargain purchase was recognised.

Recognition and measurement

The Group accounts for a business combination using the acquisition accounting method when control is transferred. The 
consideration transferred for the acquisition is measured at fair value, including contingent consideration, given at the date of 
exchange. The acquired identifiable net assets are generally measured at fair value. Goodwill will be recorded on the Balance Sheet 
where the purchase price exceeds the value of the identifiable net assets. Any gain on a bargain purchase is recognised in the 
Income Statement immediately. Transaction costs are expensed as incurred, except if related to the issue of debt or equity.

40 Events after balance sheet date

No other matters or circumstances have arisen since the end of the financial year to the date of this report which significantly 
affected or may subsequently significantly affect the operations of the Group, the results of those operations, or the state of affairs 
of the Group in financial periods.

126      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

Key performance indicators

The following table provides a summary of the last five years key metrics.

Bendigo and Adelaide Bank Group 
Five year history 
For the year ended 30 June 

Some of the key indicators in the table below are 
non-IFRS measures and are unaudited.

Financial Performance
Net interest income

Credit expenses
Profit after income tax attributable to 
Owners of the Company
Cash earnings after income tax

Financial Position
Total assets

Net loans and other receivables

Total equity

Deposits and notes payable

Risk weighted assets

Additional tier 1 capital ratio

Common equity tier 1 capital ratio

Tier 2 capital ratio

Share Information (per ordinary share)
Net tangible assets

Earnings (statutory basis)

Earnings (cash basis)

Dividends - fully franked

Interim

Final

Total

Shareholder ratios
Return on average tangible equity (cash basis)

Return on average assets (cash basis)

Return on average ordinary equity (cash basis)

Return on average ordinary equity after tax (statutory basis)

Key Trading Indicators
Number of staff (excluding Community Banks)

Assets per staff member

Asset Quality
Impaired loans

Individually assessed provisions

Net impaired loans

Net impaired loans % of gross loans

Individually assessed provision for impairment

Individually assessed provision % of gross loans

Collectively assessed provision

General reserve for credit losses (GRCL) (general provision)

Collectively assessed provision and GRCL 
as a % of risk-weighted assets

2020

2019 1

2018

2017

2016

1,333.8 

1,289.6 

1,305.2 

1,213.6 

1,164.1 

168.5 

192.8 

301.7 

50.3 

376.8 

415.7 

70.6 

434.5 

445.1 

71.8 

429.6 

418.3 

44.1 

415.6 

401.4 

76,008.9 

72,435.3 

71,439.8 

71,415.5 

68,572.7 

64,980.4 

61,822.2 

61,601.8 

60,776.6 

57,256.8 

5,798.2 

5,631.6 

5,620.3 

5,425.6 

5,115.3 

67,686.1 

64,061.3 

63,074.3 

63,252.5 

60,877.2 

38,215.2 

37,483.1 

38,256.4 

38,062.3 

36,485.5 

2.34 

9.25 

2.02 

7.98 

38.1 

59.7 

31.0 

Decision 
deferred

31.0 

2.39 

8.92 

1.83 

8.03 

77.1 

85.0 

35.0 

35.0 

70.0 

2.34 

8.62 

1.89 

8.16 

89.9 

92.1 

35.0 

35.0 

70.0 

2.22 

8.27 

1.97 

7.85 

90.9 

88.5 

34.0 

34.0 

68.0 

2.31 

8.09 

1.81 

7.51 

90.4 

87.3 

34.0 

34.0 

68.0 

7.42

0.42

5.36

3.43

10.73

11.52

11.61

11.83

0.61

7.55

6.84

0.65

8.23

8.03

0.61

8.10

8.32

0.62

8.17

8.46

4,776 

15.9 

4,540 

16.0 

4,426 

16.1 

4,413 

16.2 

4,531 

15.1 

240.5 
(77.5)

163.0 

0.25 

78.4 

0.12 

263.2 

86.6 

310.9 
(127.6)

335.8 
(118.3)

183.3 

217.5 

282.6 
(88.5)

194.1 

350.2 
(124.4)

225.8 

0.29 

128.5 

0.21 

157.0 

77.3 

0.35 

119.3 

0.19 

48.2 

0.32 

89.5 

0.15 

52.7 

0.39 

125.3 

0.22 

53.4 

140.3 

140.3 

146.9 

0.92 

0.63 

0.49 

0.56 

0.55 

($m)

($m)

($m)

($m)

($m)

($m)

($m)

($m)

($m)

(%)

(%)

(%)

($)

(¢)

(¢)

(¢)

(¢)

(¢)

(%)

(%)

(%)

(%)

(FTE)

($m)

($m)

($m)

(%)

($m)

(%)

($m)

($m)

(%)

1 

 The Group applied AASB 9 Financial Instruments from 1 July 2018. Further information can be found in the Group's 2019 Annual Financial Report.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 0      1 2 7

Directors’ Declaration

In accordance with a resolution of the directors of Bendigo and Adelaide Bank Limited, we state that:

In the opinion of the directors:

a) 

the financial statements and notes of the Company and the Bendigo and Adelaide Bank Group are in accordance with 
the Corporations Act 2001, including:

(i)  giving a true and fair view of the Company's and the Bendigo and Adelaide Bank Group’s financial position as at 30 

June 2020 and of its performance for the year ended on that date; and

(ii)  complying with Australian Accounting Standards (including the Australian Accounting Interpretations) and 

Corporations Regulations 2001; and

b) 

c) 

d) 

the financial statements and notes also comply with International Financial Reporting Standards as disclosed in note 2; 
and 

there are reasonable grounds to believe that the Company will be able to pay its debts as and when they become due 
and payable;

this declaration has been made after receiving the declarations required to be made to the directors in accordance with 
section 295A of the Corporations Act 2001 for the financial year ending 30 June 2020.

On behalf of the Board 

Jacqueline Hey 
Chair 
3 September 2020  

Marnie Baker
Managing Director

128      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0      1 2 9

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  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0       1 3 1

132      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 0      1 3 3

134      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

  A N N UA L  F I N A N C I A L   R E P O R T  2 0 2 0      1 3 5

136      A N N UA L F I N A N C I A L R E P O R T 2 0 2 0

Additional information

1 Material differences

There are no material differences between the information supplied in this report and the information in the preliminary final report 
supplied by Bendigo and Adelaide Bank Limited (“the Company”) to the Australian Securities Exchange on 17 August 2020. 

2 Audit Committee

As at the date of the Directors' Report the Group had an Audit Committee of the Board of Directors. 

3 Corporate governance practices

The corporate governance practices adopted by the Company are as detailed in the 2020 Corporate Governance Statement. For 
further details, please refer to our website at https://www.bendigoadelaide.com.au/corporate_governance/index.asp. 

4 Substantial shareholders

The following parties and their associates have notified the Company that they have a substantial relevant interest in the ordinary 
shares of the Company, effective as at 7 August 2020:

Substantial holder

Number or ordinary shares held

% of total shares issued*

Date of last notice

BlackRock Group

Vanguard Group

40,528,336 

30,269,146 

7.63%

6.048%

28/7/20

25/3/20

* As at the date of the substantial shareholder's last notice lodged with the ASX.

5. Distribution of shareholders

Range of Securities as at 7 August 2020 in the following categories:

Category

1 - 1,000

1,001 - 5,000

Fully Paid
Ordinary
Shares

%

Fully Paid 
Employee 
Shares

%

Convertible 
Preference 
Shares 2

%

Convertible 
Preference 
Shares 3

%

Convertible 
Preference 
Shares 4

%

42,359  3.24%

914  52.44%

3,851  43.20%

4,651  49.63%

5,503 46.76%

40,070  18.95%

225  43.49%

375  24.99%

341  24.45%

377 23.47%

5,001 - 10,000

10,056  13.44%

3  2.20%

28  6.62%

16  3.71%

27

5.92%

10,001 - 
100,000

100,001 
and over 

Number of 
Holders

Securities on 
Issue

5,930  22.76%

1  1.87%

17  14.08%

14  13.33%

25 17.71%

 124  41.62%

 - 

 - 

2  11.11%

2  8.88%

1  6.14%

98,539 

1,143 

4,273 

5,024 

5,933

529,979,078

800,117

2,921,188

2,822,108

3,216,145

6 Marketable parcel

Based on a closing price of $6.67 on 7 August 2020 the number of holders with less than a marketable parcel of the Company's main 

class of securities (Ordinary Shares), as at 7 August 2020 was 7,140.

7 Unquoted securities

The number of unquoted equity securities that are on issue and the number of holders of those securities are shown in the above 
table under the heading of Fully Paid Employee Shares (namely BENAK, BENAA and BENAB securities).

  A N N UA L  F I N A N C I A L   R E P O R T  2 0 2 0      1 3 7

Additional information (continued) 

8 Major shareholders

Names of the 20 largest holders of Fully Paid Ordinary Shares in the Company, including the number of shares each holds and the 
percentage of capital that number represents, as at 7 August 2020 are:

Fully paid ordinary shares

Rank Name

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
J P MORGAN NOMINEES AUSTRALIA PTY LIMITED
CITICORP NOMINEES PTY LIMITED
NATIONAL NOMINEES LIMITED
BNP PARIBAS NOMINEES PTY LTD 
BNP PARIBAS NOMS PTY LTD 
HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED 
CITICORP NOMINEES PTY LIMITED  
HSBC CUSTODY NOMINEES
AMP LIFE LIMITED
CARLTON HOTEL LIMITED
NAVIGATOR AUSTRALIA LTD 
NEALE EDWARDS PTY LTD
NETWEALTH INVESTMENTS LIMITED 
DIESEL COOLING PTY LTD
DYNAMIC SUPPLIES INVESTMENTS PTY LTD
LEESVILLE EQUITY PTY LTD
NATIONAL NOMINEES LIMITED 
NULIS NOMINEES (AUSTRALIA) LIMITED  
TERMZ PTY LTD 

Number of shares % of shares

89,508,463 
47,970,144 
25,875,224 
14,812,598 
5,508,479 
3,871,855 
1,916,349 
1,601,791 
1,399,752 
1,241,963 
1,117,147 
788,416 
765,731 
715,893 
700,000 
700,000 
681,688 
593,299 
548,850 
500,000 

16.89%
9.05%
4.88%
2.79%
1.04%
0.73%
0.36%
0.30%
0.26%
0.23%
0.21%
0.15%
0.14%
0.14%
0.13%
0.13%
0.13%
0.11%
0.10%
0.09%

200,817,642 

37.86%

Equity Trustees Limited, trustee for the Bendigo and Adelaide Bank Employee Share Plan and the Employee Share Grant Scheme, 
held a combined total of 800,117 unquoted shares. These shares have not been included in the above table, but are included in the 
total of issued ordinary share capital.

Fully paid Convertible Preference Shares 2 (CPS2)

Rank

Name

Number of shares

% of shares

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
J P MORGAN NOMINEES AUSTRALIA PTY LIMITED
BNP PARIBAS NOMS PTY LTD 
BNP PARIBAS NOMINEES PTY LTD HUB24 CUSTODIAL SERV LTD 
BNP PARIBAS NOMINEES PTY LTD 
AUSTRALIAN EXECUTOR TRUSTEES LIMITED 
MERCHANT FOUNDATION PTY LTD 
SANDHURST TRUSTEES LTD 
TGB HOLDINGS PTY LTD
HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED - A/C 2
NETWEALTH INVESTMENTS LIMITED 
BNP PARIBAS NOMINEES PTY LTD 
JOHN E GILL TRADING PTY LTD
THE TRUST COMPANY (AUSTRALIA) LIMITED 
NATIONAL NOMINEES LIMITED
MUTUAL TRUST PTY LTD
AVANTEOS INVESTMENTS LIMITED <3311559 HANSPETER A/C>
NAVIGATOR AUSTRALIA LTD 
MRS MAXINE FRANCES ELLIS
TRISTAR METALS PTY LTD

208,396 
116,143 
46,442 
45,376 
43,852 
33,978 
28,998 
27,909 
26,610 
25,279 
22,352 
20,948 
16,579 
14,670 
13,947 
11,945 
11,362 
10,983 
10,100 
10,000 

7.13%
3.98%
1.59%
1.55%
1.50%
1.16%
0.99%
0.96%
0.91%
0.87%
0.77%
0.72%
0.57%
0.50%
0.48%
0.41%
0.39%
0.38%
0.35%
0.34%

745,869 

25.55%

138      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 0

Additional information (continued) 

8 Major shareholders (continued)

Names of the 20 largest holders of Convertible Preference Shares 3, including the number of shares each holds and the percentage 
of Convertible Preference Share 3 capital that number represents, as at 7 August 2020 are:

Fully paid Convertible Preference Shares 3 (CPS3)

Rank Name

Number of shares % of shares

1
2 
3 
4 
5 

6 

HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
BNP PARIBAS NOMINEES PTY LTD HUB24 CUSTODIAL SERV LTD 
J P MORGAN NOMINEES AUSTRALIA PTY LIMITED
HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED - A/C 2
NAVIGATOR AUSTRALIA LTD 
TRUSTEES OF CHURCH PROPERTY FOR THE DIOCESE OF NEWCASTLE 
NETWEALTH INVESTMENTS LIMITED 
NULIS NOMINEES (AUSTRALIA) LIMITED  
BNP PARIBAS NOMS PTY LTD 

BERNE NO 132 NOMINEES PTY LTD <684168 A/C>
BNP PARIBAS NOMINEES PTY LTD 
AUSTRALIAN EXECUTOR TRUSTEES LIMITED 

7 
8 
9 
10  MUTUAL TRUST PTY LTD
11 
12 
13 
14  G C F INVESTMENTS PTY LTD
NATIONAL NOMINEES LIMITED
15 
16  CITICORP NOMINEES PTY LIMITED
17 
18 
19 
20  MS JILLIAN ROSEMARY BROADBENT 

TGB HOLDINGS PTY LTD
INVIA CUSTODIAN PTY LIMITED 
NETWEALTH INVESTMENTS LIMITED 

132,067
118,457
93,418
37,566
28,609

28,200

25,123
23,269
23,265
20,629
20,058
18,265
18,107
15,000
13,048
11,679
9,800
9,230
7,700
7,417

4.68%
4.20%
3.31%
1.33%
1.01%

1.00%

0.89%
0.82%
0.82%
0.73%
0.71%
0.65%
0.64%
0.53%
0.46%
0.41%
0.35%
0.33%
0.27%
0.26%

660,907 

23.40%

Names of the 20 largest holders of Convertible Preference Shares 4, including the number of shares each holds and the percentage 
of Convertible Preference Share 4 capital that number represents, as at 7 August 2020 are:

Fully paid Converting Preference Shares 4 (CPS4)

Rank Name

Number of shares % of shares

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19

20

HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
BNP PARIBAS NOMINEES PTY LTD HUB24 CUSTODIAL SERV LTD 
J P MORGAN NOMINEES AUSTRALIA PTY LIMITED
HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED - A/C 2
NATIONAL NOMINEES LIMITED
CITICORP NOMINEES PTY LIMITED
BNP PARIBAS NOMINEES PTY LTD 
BNP PARIBAS NOMINEES PTY LTD 
NAVIGATOR AUSTRALIA LTD  
AUSTRALIAN EXECUTOR TRUSTEES LIMITED 
NETWEALTH INVESTMENTS LIMITED 
SOUTH BAY NOMINEES PTY LTD 
PCI PTY LTD
SOUTH HONG NOMINEES PTY LTD 
INVIA CUSTODIAN PTY LIMITED 
NULIS NOMINEES (AUSTRALIA) LIMITED  
NETWEALTH INVESTMENTS LIMITED 
NAVIGATOR AUSTRALIA LTD 
CORP OF THE TSTEES OF THE ROMAN CATH ARC
TRUSTEES OF CHURCH PROPERTY FOR THE DIOCESE OF NEWCASTLE 

197,469
66,522
53,232
52,186
30,644
30,582
29,602
26,507
25,393
25,349
21,704
18,000
17,715
17,000
16,110
15,066
14,392
14,352
14,000

13,605

6.14%
2.07%
1.66%
1.62%
0.95%
0.95%
0.92%
0.82%
0.79%
0.79%
0.67%
0.56%
0.55%
0.53%
0.50%
0.47%
0.45%
0.45%
0.44%

0.42%

699,430 

21.75%

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Additional information (continued) 

9 Voting rights

Under the Company's Constitution, each person who is a voting Shareholder and who is present at a general meeting of the 
Company in person or by proxy, attorney or official representative is entitled to one vote on a show of hands or, on a poll, one vote 
for each fully paid ordinary share held.

With respect to each person that is a holder of preference shares under the Company's Constitution each holder is not entitled to 
vote at any general meeting of the Company except: 

a)  on any resolution during a period in which a dividend or part of a dividend remains unpaid

b)  on any resolution:

• 

• 

• 

• 

to reduce the share capital of the Company (other than a resolution to approve a redemption of the holder's class 
of preference shares)

that affects rights attached to the holder's class of preference shares

to wind up the Company

for the disposal of the whole of the property, business and undertaking of the Company

c)  on a resolution to approve the terms of a buy-back agreement (other than a resolution to approve a redemption of the 

holder's class of preference shares)

d)  during a winding-up of the Company, in which case a holder will have the same rights as to manner of attendance and 

voting as a holder of ordinary shares with one vote per preference share.

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Australia’s Bank of Choice

Annual Financial Report 2020 
Bendigo and Adelaide Bank Limited. 
ABN 11 068 049 178