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FY2021 Annual Report · Bénéteau
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Annual Financial 
Report 2021

Contact Us

Bendigo and Adelaide Bank Limited 
ABN 11 068 049 178

Registered head office 
The Bendigo Centre, 
Bendigo VIC Australia 3550 
Telephone: 1300 236 344 
+61 3 5445 0666 (if calling from overseas)

Shareholder Enquiries  
Share Registry 1300 032 762 (within Australia)  
Email: BEN@boardroomlimited.com.au

B      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

This report has been printed on FSC™ 
certified paper. This paper has been 
made with wood sourced from forests 
that are responsibly managed in the most 
environmentally sustainable way. This 
includes water and energy use, as well as the 
end product’s overall environmental rating.

Table of 
contents

Section 1

2 

3 

4 

6 

Message from our Chair

Message from our Managing Director

Year in review highlights

Directors’ Report

16 

Operating and Financial Review

28 

Remuneration Report

Section 2

52 

Financial Statements

131  Directors’ Declaration

132 

Independent Auditor’s Report

Section 3

140  Additional Information

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Message from 
our Chair

We are proud to have supported our customers 
and their communities throughout the last 
financial year. As Australia’s better big bank, 
we will continue to walk side by side with 
them. Over this time, we have witnessed the 
resilience of our stakeholders and our business, 
which have combined with a renewed sense of 
optimism as we look towards a pathway out of 
the challenges of the last eighteen months.

Our multi-year strategy to reduce complexity, increase 
capability and tell our story is well progressed. We have 
been busy reshaping our business for the future - making 
lasting changes - to deliver on our vision in these times 
of economic challenge and lay the right foundations for 
further growth. We have and will continue to adapt to 
the evolving needs of our customers and the changing 
economic environment. Ultimately, these changes will see 
us become a bigger, better, faster and stronger business.

It’s important to state that regardless of any change we 
make to our business, our purpose, values, strategy and 
customer commitment will remain at the centre of every 
decision we make. We are firmly committed to supporting 
the success of all stakeholders by strengthening what we 
offer them, improving the productivity and efficiency of our 
business and carefully managing our costs.

The economic outlook presents both ongoing challenges 
and opportunities for our Bank. Whilst a historic low 
interest rate environment continues to place pressure 
on our margins, fewer customers than expected are 
experiencing financial hardship from COVID-19 and we 
continue to see strong demand for lending across our 
consumer, business, and agribusiness customers. At the 
same time, we are encouraged by the various stimulus 
measures that will aid Australia’s economic recovery.

The ongoing support and loyalty of our shareholders is 
not something we take for granted. After a year of strong 
performance, I am pleased to join the board in announcing 
a full year, fully franked dividend of 26.5 cents per share. 
We are pleased that you, our shareholders, can share in 
the success of our company’s strategy.

Since our founding years, we have operated with a 
belief that the long-term sustainability of our business is 
tied to much more than the health of our balance sheet 
or financial performance. I don’t make this statement 
lightly as it is evidenced in our more than 160-year-old 
purpose to feed into customer and community prosperity, 
not off it. As more investors have come to value the 
holistic performance of businesses across important 
environmental, social and governance (ESG) measures, 
we too have made some changes to reflect our proven 
leadership in this space. That’s why this year, we are 
proud to introduce our first sustainability report. Released 
annually, this report will document our ESG progress, 
providing a greater level of transparency, measurement 
and accountability to our various stakeholders. 

The way in which we deliver on our purpose takes many 
forms and one very practical example of the Bank feeding 
into prosperity is through our highly regarded scholarship 
program. This year, we proudly achieved an impressive 
milestone. Since the program commence in 2007, over 
$10 million in scholarship assistance has been provided to 
more than 1,140 regional and rural students. Our program 
is one of the largest privately funded and best targeted 
scholarship programs in Australia - an initiative that will 
continue to nurture significant intellectual capital across 
the community.

We know investing in capability has important multiplier 
effects for our business, our customers and our 
communities. Fostering a culture of excellence, trust and 
transparency empowers us to support customers, manage 
risk and develop talent. We are proud to have made 
important progress on our diversity and inclusion strategy, 
our staff development programs and continue to focus 
on our gender targets. This reflects our commitment to 
reflecting the diversity of the communities in which we 
operate.

Our advantages and market opportunities lie in our point 
of difference, the strength of our purpose, and commitment 
to our customers. These are core to our very being - as 
we remain steadfast in our vision to be Australia’s bank of 
choice.

Jacqueline Hey 
Chair, Bendigo and Adelaide Bank

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Message from our 
Managing Director

Earlier this year I attended the inaugural 
Business Council of Australia Biggies Awards 
which recognised the positive contributions 
Australian businesses made to the 
community in 2020 through bushfire, drought, 
COVID-19 and economic uncertainty.

Scott Hart and his team at Community Bank Braidwood 
& Districts were named finalists in the Awards, for their 
unwavering and selfless support of their community 
during the Black Summer Bushfire response and recovery. 
As each of the finalists’ stories were shared, I reflected on 
the resilience of businesses and communities nationwide, 
amidst what were unforeseen conditions. I felt an 
enormous sense of pride at how the values of our people 
shone through in their actions. In times of adversity, 
strong values become the compass that guides our 
actions and ensure we remain true to our purpose.

I am always proud to say that this is where our Bank 
excels. COVID-19 has now been a part of our lives for 
some 18 months and despite this, our business has 
delivered strong financial results whilst delivering lasting 
social and economic impact. We have made tangible 
progress against our growth and transformation 
strategy, all while centring the experience of our 
customers and their communities and staying true to our 
history, values and identity. This progress has positioned 
the Bank well to continue to deliver value for all the 
stakeholders in our business as we further strengthen our 
capability and productivity.

Our results clearly demonstrate our strategy is making 
us a bigger, better and stronger business. Our cash 
earnings after tax increased 51.5 percent from last 
year to $457.2 million. We have delivered total income 
on a cash basis of $1,702.5 million, up 4.5 percent 
on the prior corresponding period, while sustaining 
above system lending and strong residential growth - 
which was 2.8 times above system. Given our strong 
performance, the board was pleased to announce a 
total, fully franked dividend payment of 50 cents per 
share in acknowledgment of the loyalty and support 
our shareholders have shown for our vision and multi-
year strategy.. On behalf of my team, I thank you, our 
shareholders, for your ongoing support.

Over the last year we have strengthened our operations 
and improved how we engage customers. Brand, 
technology and process simplification continue to drive 
efficiency and importantly, strengthen the experience 

our customers receive when they bank with us. We have 
also enhanced our people and culture functions to help 
identify and manage talent, nurture our values-led culture, 
and equip our people with the skills, wellbeing support 
and knowledge they need to continue delivering great 
outcomes for our customers. 

We continue to be ahead of our major competitors in 
leading corporate reputation indices. Our investment 
in innovation, which when combined with our deeply 
human-approach, high trust and positive net promoter 
scores - 29.8 points higher than the average of the 
major banks - will allow us to become even more agile in 
responding to our customers’ ever-changing needs, and 
further grow market share. 

Unique to us, and our greatest opportunity to create 
value for our stakeholders, is where our community focus 
and customer connection and experience overlaps with 
our strong digital capabilities. Our proven leadership in 
innovation puts us in good stead. Our recent partnership 
with Tyro is providing our merchant customers with 
simpler, flexible payment solutions, while our investment in 
Tic:Toc continues to see fast growing, direct-to-customer 
digital offerings provided to customers when and how 
they want it. Our recent acquisition of Melbourne-based 
fintech company, Ferocia will allow our Bank to further 
accelerate our digital strategy and shape the future of 
banking for a new generation of customers.

Strongly aligned to our purpose to feed into prosperity, 
not off it, is our commitment to strengthening 
communities. To date, through our unique Community 
Bank model, more than $270 million has been returned 
to communities, providing infrastructure, invigorating local 
activity, and strengthening for the long term the social 
and economic fabric of the places we call home. 

Steering through periods of significant, unforeseen 
change and upheaval would challenge any organisation 
that doesn’t have a strong understanding of who they 
are and what they stand for. I want to personally thank 
my team for their tireless efforts. As we look ahead, 
I would like to restate our continued commitment 
of support to you, our shareholders, as well as our 
customers, communities and many partners as we all 
play our own important part in Australia’s economic 
recovery.

Marnie Baker 
Chief Executive Officer and Managing Director, 
Bendigo and Adelaide Bank

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      3

Year in review highlights

Bendigo and Adelaide Bank is committed to operating sustainably from an economic, 
social and environmental standpoint, considering the needs and expectations of our stakeholders 
over the long-term. While our expertise is in delivering best in class financial services, our purpose 
underpins everything we do. Below are some of our financial and non-financial highlights, as well as 
milestones we have reached in the 2020/2021 financial year. You can read more about these figures 
in our Sustainability Report and our Annual Report.

Cash earnings 
after tax
$457.2 
million

Statutory 
net profit
$524 
million

Total fully 
franked dividend
50 cents 
per share

Residential 
lending up
2.8x 
system

Financial performance

This year, the Bank announced a statutory net profit of $524 million, 
up 172 percent for the 12 months ending 30 June 2021. 
Cash earnings after tax were $457.2 million, a 51.5 percent increase on the prior financial 
year. Cash earnings per share were 85.6 cents per share, up 43.4 percent from the 2020 
financial year. 

We delivered total income on a cash basis of $1,702.5 million, up 4.5 percent on the prior 
year. Lending grew overall, with upticks in residential, agribusiness and business lending. Our 
capital position further strengthened with Common Equity Tier 1 up 32 bps to 9.57 percent, 
reflecting a well-managed balance sheet and strong risk management, whilst supporting 
continued lending growth and future investment in transformation. We announced a fully 
franked final dividend of 26.5 cents per share, taking the full year dividend to 50 cents per 
share continuing our history of rewarding shareholders with high yield and long-term returns.

NPS
+27.3

Customer growth
9.6%

Number of 
customers
2 million+

Top 20
Most trusted 
brands

Customers

Customers are at the heart of what we do. We’re proud that more and more Australians 
are choosing to do their banking with us.

Our competitive range of banking products, unique relationship model and friendly 
customer service are just some of the reasons why our Net Promoter Score continues 
to sit well above the industry average at 27.3. Our trust rankings also reflect the esteem 
we are held in by our customers - Roy Morgan ranks us as one of Australia’s top 20 most 
trusted brands.

Women in 
leadership roles
43.2%

Culture index
74% 
(March 2021)

Employee 
engagement 
score
73% 
(June 2021)

~1,250 
people leaders 
introduced to 
Lead BEN

People

We know that when our people are supported and performing at their best, our 
customers and community benefit. Investing in capability is critical to the success of our 
strategy. Since 2015, 89 women have completed our Women in Leadership program. 
Over the past year, we have made progress in all 10 focus areas of the Australian 
Network on Disability’s Access and Inclusion Index, supported 150 leaders through phase 
1 of our Lead BEN deep dive and hosted 101 live webinars designed to up skill our people 
leaders to manage high performing teams. Our focus on people has contributed to an 
employee engagement score of 73%.

4      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

Carbon neutrality 
achieved 
June 2021

Reduction in 
travel related 
emissions
67%

Reduction 
in absolute 
greenhouse gas 
emissions
20%

Branches with 
rooftop solar
30

“Speaking Up” 
resource launched 
with over 3,300 
individual page 
views

93% 
small business 
suppliers paid 
within 
30 days of 
invoicing

Established 
relationships with 
Supply Nation and 
Social Traders

Lodged our first 
Modern Slavery 
statement

Donations 
received to 
support natural 
disaster recovery
$47million 
since Jan 2020

Scholarships 
funded
274

Community Bank 
contributions
$21.3 
million+

$7.4 million 
in grants
on behalf of 
community 
partners 

Environment

We recognise climate change has far-reaching risks for the environment, the 
economy, society, our customers and their communities. We support the Paris 
Agreement objectives and the required transition to a low carbon economy. Since 
launching our Climate Change Action Plan, we have reduced our travel related 
greenhouse emissions by 67%, our absolute emissions by 20% and reached 30 of 
our branches now fitted with rooftop solar systems. We achieved carbon neutral 
status in June 2021.

Governance

Robust governance is essential to strong and sustainable growth and success. Not 
only do we adhere to what is required of us from both a legislative and regulatory 
standpoint, as a values-based organisation we also seek to do what is right in 
the eyes of our customers and all of our stakeholders. Our Speak Up resource, 
encouraging staff to speak up when they see something wrong, has experienced 
strong take up. Our team is also working through more than 140 compliance and 
regulatory matters to ensure our offering remains aligned to our longstanding 
practice of being relevant and fair for customers.

Community

Our Bank is known across Australia for its commitment to community. In 2020-
21 we built on this commitment, returning over $270 million to communities 
through our Community Bank network since 1998. 274 students have been 
supported through tertiary education with scholarships totalling over $1 million. 
Our charitable arm, the Community Enterprise FoundationTM continues to support 
communities affected by natural disasters distributing more than $15.3 million in 
donations over the past year. This money is part of the staggering $47 million 
raised in the wake of the Black Summer bushfires.

In 2021, we have grown market share, customer numbers, total lending 
and deposits. Importantly, we have not achieved this at the expense of our 
commitment to community, our people and our environment, recording strong 
results against our non-financial targets. More about our progress over the past 
year is contained within our reporting suite outlined below.

Reporting on our performance

Building on our prior Annual Review, in 2021, we commenced reporting on our material environmental, social and governance 
issues in a separate Sustainability Report. Our reporting suite is now made up of the following documents, all available on our 
website via our Investor centre: Reports | Bendigo and Adelaide Bank (bendigoadelaide.com.au)

Annual Financial 
Report

Our statutory 
financial reporting

Tax Report

Corporate Governance 
Statement

Annual Review

Sustainability 
Report

Additional 
disclosures: 

Summary highlights 
of our performance 
over the past year 

Our first report on 
our material ESG 
topics

Climate-related 
Financial Disclosures 

Modern Slavery 
Statement

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      5

Directors’
Report

The Directors of Bendigo and Adelaide Bank Limited present their report together with the financial report 
of Bendigo and Adelaide Bank Limited (the “Bank”) and its controlled entities (the “Group”) for the year 
ended 30 June 2021.

Directors’ information

The names and details of the Directors in office during the financial year and as at the date of this report are as follows:

Jacqueline Hey, 
Chair, Independent 
BCom, Graduate Certificate in Management, 
GAICD, 55 years

Jacquie joined the Board in July 2011 and was appointed Chair on October 2019, becoming 
the Bank’s first female Chair and one of only 21 ASX 200 female chairs. 

Jacquie offers a depth of international experience in business and technology systems and 
enjoyed a highly successful executive career prior to becoming a full-time company director in 
2011.

After majoring in economics at the University of Melbourne, Jacquie took up a graduate 
position with Ericsson - the Swedish telecommunications company - where she held a variety 
of leadership roles across more than two decades, eventually rising to become MD & CEO of 
Ericsson in the UK/Ireland and Australia/NZ. 

Jacquie brings to the Board an extensive array of skills including executive leadership, 
corporate and business acumen, technology and innovation, financial acumen and corporate 
governance. 

Jacquie is a member of the Governance & Human Resources and Technology Committees.

Other director and memberships (including directorships of other listed companies for the 
previous three years): Director of Qantas Airways Limited (ASX Listed, period: August 2013 to 
present), AGL Energy Limited (ASX listed, period: March 2016 to present). Member of Brighton 
Grammar School Council. Former Director, Australian Foundation Investment Company (ASX 
listed period: July 2013 – January 2019).

“

There were 20 kids when 
I started in my primary 
school in Wallington on the 
Bellarine Peninsula, just 
down the road from Geelong. 
Everyone knew everyone 
and community was really 
important. When the 
opportunity to join the board 
of the Bank came along, one 
thing that really appealed 
to me was its focus on 
communities. As Chair, I’m 
passionate about talking 
about and representing the 
Bank, as well as working in 
the long-term best interests 
of our shareholders, staff, 
customers, communities and 
other stakeholders.” 

6      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

“

I'm passionate about 
and strongly advocate 
for the important role 
communities play in the 
social and economic fabric 
of Australia.  As a purpose-
led organisation we believe 
in putting our customers and 
communities at the centre 
of our business, feeding into 
their prosperity, not off it."

Directors’ information continued

Marnie Baker, 
Chief Executive Officer and Managing Director, Non-independent 
BBus, ASA, MAICD and SFFin, 53 years

Marnie Baker was appointed Managing Director and Chief Executive Officer commencing 
July 2018.

Marnie has over 30 years’ experience in the financial services industry, across Banking, Trustee 
and Custodial Services, Financial Planning, Insurance and Funds Management.

Marnie has been with the Bendigo and Adelaide Bank Group since 1989, and an Executive 
of the Bank since 2000. Her most recent positions include Chief Customer Officer which had 
responsibility for all the customer facing and direct customer support businesses across the 
Group, Executive Corporate Resources with responsibility for human resources, information 
technology, legal, assurance, property & security, procurement and corporate services, as well 
as previous positions of Chief Information Officer, Group Treasurer and Chief Executive Officer 
Sandhurst Trustees.

Marnie holds a Bachelor of Business (Accounting) from Latrobe University and is a member of 
the Australian Society of Certified Practicing Accountants, member of the Australian Institute 
of Company Directors and a Senior Fellow of the Financial Services Institute of Australasia. 

Marnie brings to the Board a strong understanding and connection to regional Australia as 
well as an extensive array of skills, knowledge and experience from over 30 years in financial 
services, two thirds of which has been in Executive positions.

Marnie is not a member of any Board Committees.

Other director and memberships (including directorships of other listed companies for the 
previous three years): Deputy Chair of the Australian Banking Association, member of 
Business Council of Australia, Mastercard (Asia Pacific) Advisory Board, Corporate Executive 
Women and La Trobe University’s Bendigo Regional Advisory Board.

Vicki Carter, 
Independent 
BA (Social Sciences), Dip Mgt, Certificate in Executive Coaching, 
GAICD, 57 years

Vicki joined the Board in September 2018.

Vicki has over 30 years’ experience in the financial services and telecommunications 
sectors with executive roles in distribution, strategy and operations, human resources and 
transformation. Her extensive skills in large scale people leadership, product and sales 
management, transformation delivery and risk management have been, and continue to be, 
valuable and contemporary contributions to the Board and the Bank.

Vicki recently concluded her role as Executive Director, Transformation Delivery at Telstra, and 
prior to that, held a number of executive roles at NAB including Executive General Manager 
- Retail Bank, Executive General Manager - Business Operations and General Manager - 
People and Culture, as well as senior leadership roles at MLC, ING and Prudential Assurance 
Co Ltd.

Vicki is Chair of the Technology Committee and is a member of the Financial Risk and 
Governance and Human Resources Committees.

Other director and memberships (including directorships of other listed companies for the 
previous three years): Executive of Telstra Corporation Limited (ASX Listed, period: August 
2015 to October 2021).

“

The organisation’s purpose 
and values hold strong 
resonance for me. Bendigo 
and Adelaide Bank actively 
demonstrates respect for 
its people, customers and 
shareholders, and honours 
the important role it has 
with community. Having 
worked across large and 
complex organisations, I am 
well placed to navigate the 
contemporary challenges 
and opportunities businesses 
face to modernise and 
simplify, while at the same 
time ensuring stakeholder 
interests and high standards 
are met.” 

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      7

Directors’ information continued

David Foster, 
Independent 
B.AppSci, MBA, SFFin, FAIM, GAICD, 52 years

David joined the Board in September 2019.

David is an experienced and highly skilled non-executive director, with a diverse portfolio of 
directorships and advisory roles across a range of listed and government organisations. 

David’s executive career - primarily in financial services - has spanned more than 25 years, 
most recently as CEO of Suncorp Bank from 2008 to 2013. He also held a number of senior 
roles with Westpac Banking Corporation in Sydney and Queensland across a 14-year period. 

David brings to the Board an extensive array of skills including strategy, M&A, operational 
leadership, finance and risk management, product management and marketing, and change 
management.

David is a member of the Risk Committee and transitioned from a member of the Financial 
Risk Committee to Chair in August 2020.

Other director and memberships (including directorships of other listed companies for the 
previous three years): Chair, Motorcycle Holdings Limited (ASX Listed, period: March 2016 
to present) Director, G8 Education Limited (ASX Listed, period: February 2016 to present), 
Genworth Mortgage Insurance Australia Limited (ASX Listed, period: May 2016 to present), 
Director, Youi Holdings Pty Ltd, Peak Services Pty Ltd, Former Director, Thorn Group Limited 
(ASX Listed, period: December 2014 to October 2019) Member of the University of the 
Sunshine Coast Council.

Jan Harris, 
Independent 
BEc (Hons), 62 years

Jan joined the Board in February 2016.

Jan’s exceptional experience and understanding of the regulatory and government landscape 
brings additional breadth and balance to the Board. Jan has had a distinguished career in the 
Australian public service with broad experience in public and regulatory policy development, 
economics and governance. Jan has held senior roles in the Department of the Treasury and 
the Department of the Prime Minister and Cabinet, including as Deputy Secretary of the 
Treasury. 

As well as her depth and understanding of public policy, Jan brings an array of skills including 
finance, regulatory risk, compliance and risk management.

Jan is Chair of the Risk Committee and is a member of the Audit Committee.

Other director and memberships (including directorships of other listed companies for the 
previous three years): Member, Australian Office of Financial Management Audit Committee. 

“

Bendigo and Adelaide 
Bank is a leading Australian 
regional bank with strong 
community and customer-
based values and a strong 
financial position, which 
provides a sound base for 
differentiation and growth 
opportunities within the 
sector. With my deep 
experience in banking 
and financial services and 
broader board experience, 
I hope to assist the 
organisation through its 
current change and growth 
agenda, and deliver superior 
outcomes over time for its 
stakeholders.”

“

While still working at 
the Treasury, I had the 
opportunity to meet Mike 
Hirst, the then CEO of 
Bendigo. I subsequently 
met him after I had stepped 
down from a 30-year career 
at the Treasury. I was taken 
by Bendigo and Adelaide 
Bank’s unique approach 
to supporting community 
prosperity as part of its core 
business strategy. I'm proud 
to be part of that continuing 
story”

8      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

Directors’ information continued

Jim Hazel, 
Independent 
BEc, SFFin, FAICD, 70 years

Jim joined the Board in March 2010.

Jim is a professional public company director who has had an extensive career in banking, 
finance and risk management, including in the regional banking industry. Jim brings to the 
Board more than 40 years of experience in the financial services sector along with a deep 
understanding of regional and rural interests, valuable insights into the challenges faced by 
Australia’s ageing population, and the retirement housing sector. Jim has led government 
initiatives to lower the occurrence of motor vehicle accidents, reduce the impact of road 
trauma and oversee programs to change behaviours and encourage safer driving. 

Jim is a member of the Risk Committee and transitioned from Chair of the Financial Risk 
Committee to a member in August 2020.

Other director and memberships (including directorships of other listed companies for the 
previous three years): Chair, Ingenia Communities Group Limited (ASX listed, period: March 
2012 to present), Precision Group, Adelaide Festival Centre Trust
Director, Coopers Brewery Limited, Inheritance Capital Management Pty Ltd, Omega 
Communities Pty Ltd, Chapman Capital Partners
Pro-Chancellor, University of South Australia
Former Director, Centrex Metals Limited (ASX listed, period: July 2010 to September 2019).

Robert Hubbard, 
Independent 
BEc (Hons), 62 years

Rob joined the Board in April 2013.

Rob is based in Queensland and was a partner of PricewaterhouseCoopers for 22 years 
before commencing his career as a non-executive director in 2013. 

Rob’s skills and experience make him well suited to being Chair of the Audit Committee 
and as a member of the both Risk and Technology Committees. Rob has highly developed 
financial skills which he applies to the transactional, operational, risk management and 
assurance aspects of Bendigo and Adelaide Bank’s strategy implementation. His more recent 
experience as a non-executive director has broadened this to many aspects of business and 
governance.  

Rob is particularly active in encouraging the Bendigo and Adelaide Bank sustainability 
agenda including a sound understanding of the role the Bank can play in reducing its carbon 
footprint while encouraging others to do the same.

Other director and memberships (including directorships of other listed companies for the 
previous three years): Chair, Orocobre Limited (ASX and TSX listed, period: November 2012 to 
present), Chair, Healius Limited (ASX listed, period: December 2014 to present). Director, L&R 
Foundation Pty Ltd.

“

To contribute at board level 
to an organisation with 
the values of Bendigo and 
Adelaide Bank is a privilege.

During my time on the Board, 
Bendigo and Adelaide Bank 
has kept true to its purpose, 
continuing to invest in strong 
communities and award 
winning offerings."

“

I believe that Bendigo 
symbolises the value 
that companies with real 
purpose can bring to all 
their stakeholders and the 
communities in which they 
operate. For more than 160 
years, Bendigo and Adelaide 
Bank has stayed true to this 
tradition."

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      9

Directors’ information continued

David Matthews, 
Independent 
Dip BIT, GAICD, 63 years

David joined the Board in March 2010.

David chaired the first Community Bank company in Australia, which began in Rupanyup 
and Minyip in Victoria. He retains a keen interest in the sustainability of the Community 
Bank network, and its value and importance to hundreds of communities across Australia. 
David also brings to the Board, a sound understanding of the importance and resilience of 
the Australian agricultural sector – both to the economy and to our future - and continues 
to operate a farm and an agricultural import/export business based in the Wimmera region 
of Victoria. David continues to maintain a close involvement in several agricultural industry 
bodies. 

David brings to the Board an extensive array of skills including broad experience in 
agribusiness from production to international trade, deep community connections and an 
understanding of the critical role the ‘human’ piece plays in business success. 

David is a member of the Financial Risk, Audit and Governance & Human Resources 
Committees. David is also a member of the Community Bank National Council and Chair of 
the Agribusiness Advisory Committee. 

Other director and memberships (including directorships of other listed companies for the 
previous three years): Director, Australian Grain Technologies Pty Limited, Farm Trade Australia 
Pty Limited, Rupanyup/Minyip Finance Group Limited.

Tony Robinson, 
Independent 
BCom, ASA, MBA (Melb), 63 years

Tony joined the Board in April 2006.

Tony brings many years’ experience in the Australian financial services sector to the Bendigo 
and Adelaide Bank Board, including strategic business development and extensive experience 
in the wealth management, insurance and stockbroking sectors. Tony's previous roles include 
having served as CFO at Link Communications and CEO of Centrepoint Alliance Limited, 
IOOF Holdings Limited and OAMPS Limited. 

Tony brings to the Board an extensive array of skills and expertise including executive and 
management skill, acquisition assessment and strategy, and a deep understanding of the 
broad Australian financial markets.

Tony is Chair of the Governance & Human Resources Committee and is a member of the 
Audit and Technology Committees.

Other director and memberships (including directorships of other listed companies for the 
previous three years): Chair, Pacific Current Group Limited (ASX listed, period: August 2015 
to present), Director, PSC Insurance Group Limited (ASX listed, period: September 2015 to 
present), River Capital Pty Ltd, Former Director, Longtable Group Limited (ASX listed, period: 
November 2015 to November 2019).

“

I believe you can't run a 
successful bank unless your 
customers succeed and 
live in strong, prosperous 
communities.  As a farmer 
and agribusiness owner, I 
enjoy bringing first-hand 
knowledge of the sector 
to the Board and consider 
myself fortunate to have 
been given the opportunity 
to assist in the development 
and success of communities 
across Australia through our 
Community Bank model."

“

I joined the Board of Bendigo 
and Adelaide Bank with 
the goal and belief that I 
could help the Bank prosper 
and grow while remaining 
committed to its desire to 
feed into the prosperity of 
the communities it serves. I 
believe that my experience 
as a senior executive in 
a number of industries, 
including as Managing 
Director of a number of ASX 
listed companies, particularly 
in the financial services 
sector, contributes to the 
overall skills, experience and 
guidance the Board brings to 
its role.”

10      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

Review of operations
An analysis of the Group’s operations for the financial year and 
the results of those operations, including the financial position, 
business priorities and prospects, is presented in the Operating 
and Financial Review section of this report.

State of affairs
On 27 August 2021, it was announced that current non-
executive directors Robert Hubbard and Tony Robinson will 
retire from the Board at the Annual General Meeting to be 
held on 9 November 2021. It was also announced that Richard 
Deutsch has been appointed as a non-executive director 
effective 20 September 2021.

In the opinion of the Directors there have been no other 
significant changes in the state of affairs of the Group during 
the financial year. Further information on events and matters 
that affected the Group’s state of affairs is presented in the 
Chair’s and Chief Executive Officer and Managing Director’s 
Messages and the Operating and Financial Review section of 
this report.

Events after reporting date
On 15 August 2021, Bendigo and Adelaide Bank Limited entered 
into a Share Sale Agreement to acquire 100% of the shares 
in Ferocia Pty Ltd, a Melbourne-based fintech company, for 
consideration of up to $116.0 million, with the transaction being 
completed on 1 September 2021. The consideration has been 
paid in cash and shares, with a portion of the consideration 
being contingent on future performance.

The Directors are not aware of any other matter or 
circumstance which arose since the end of the financial year 
to the date of this report that has significantly affected or may 
significantly affect the operations of the Group, the results 
of those operations, or the state of affairs of the Group in 
subsequent financial years.

Rounding of amounts
In accordance with ASIC Corporations (Rounding in Financial/
Directors’ Reports) Instrument 2016/191, amounts in the Directors’ 
Report and Financial Report have been rounded to the nearest 
million Australian dollars unless otherwise indicated. 

Principal activities
The principal activities of the Group during the financial year 
were the provision of a broad range of banking and other 
financial services including consumer, residential, business 
and rural lending, deposit-taking, payments services, wealth 
management and superannuation, treasury and foreign 
exchange services.

There have been no other significant changes in the nature of 
the Group's principal activities during the financial year.

Operating and financial review 
The Group’s statutory profit after tax for the financial year 
ended 30 June 2021 increased by 171.8% to $524.0 million 
(FY20 $192.8 million). This was impacted by:

•  An increase in net interest income due to growth in the 

lending portfolios, offset by a reduction in net interest margin.

•  A reduction in other operating income primarily driven by a 

reduction in trading book income.

• 

Increased investment in transformation totalling 
$87.2 million before tax (FY20 $56.9 million before tax) 
included investments to improve customer experience and 
productivity, modernise technology platforms to deliver 
process and technology simplification and automation, and 
deliver on key regulatory obligations.

•  A reduction in operating costs (excluding transformation 

costs) of $24.6m or 2.5%.

•  A decrease in credit expenses due to the overlay added to 
the balance of the collectively assessed provision for the 
potential future impacts of the COVID-19 pandemic which 
was recorded in the previous financial year and was not 
repeated in the current year, as well as a $19.4m release of 
the collectively assessed provision recorded in the current 
financial year.

Further information on the Group’s operating results for the 
financial year are contained in the Operating and Financial 
Review section of this report. 

Dividends and distributions
The Directors announced on 16 August 2021 a fully franked 
dividend of 26.5 cents per fully paid ordinary share. The final 
dividend is payable on 30 September 2021. The proposed 
payment is expected to total $142.5 million.

The following fully franked dividends were paid by the Bank 
during the year on fully paid ordinary shares:

•  A final dividend for the 2020 financial year of 4.5 cents per 

share, paid on 31 March 2021 (amount paid:  
$23.5 million); and

•  An interim dividend for the 2021 financial year of 23.5 cents 

per share, paid on 31 March 2021 (amount paid: 
$122.8 million).

Further details on dividends provided for or paid during the 
2021 financial year on the Bank’s ordinary and preference 
shares are provided at Note 7 Dividends of the Financial 
Report. 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      1 1

Meetings of Directors

Information on Board and committee meeting attendance for the year is presented in the following table:

Director

Board

Audit

Financial Risk*

Risk

Governance 
& HR

Technology

Committees

Meetings during the year

Jacqueline Hey

Marnie Baker

Vicki Carter

David Foster

Jan Harris

Jim Hazel

Robert Hubbard

David Matthews

Tony Robinson

A

18

17

18

18

18

18

18

18

18

B

18

17

18

18

18

18

17

18

18

A

B

A

B

A

B

11

11

11

11

11

10

11

11

11

11

11

11

11

11

10

11

11

11

11

11

11

11

11

11

A

6

6

B

6

6

6

6

A

5

5

5

5

B

5

5

5

5

A = Number eligible to attend
B = Number attended 
*Committee renamed to Financial Risk Committee effective 1 July 2021 from Board Risk Committee

Directors’ interests in Equity

The relevant interest of each Director in shares in the Bank and in units of registered schemes made available by a related body corporate at 
the date of this report are as follows:

Director

Jacqueline Hey

Marnie Baker

Vicki Carter

David Foster 

Jan Harris

Jim Hazel

Robert Hubbard

David Matthews

Tony Robinson

Ordinary 
Shares

Preference 
Shares

Performance 
Rights

Rights to Shares 1

Sandhurst 
Common Fund $ 2

50,368

942,327

17,858

9,014

12,622

38,885

34,965

38,371

43,140

250

100

-

136,376

-

-

-

-

-

-

-

-

-

-

-

-

-

-

4,565

-

-

-

3,006

-

-

-

-

-

44,004

-

-

-

-

-

-

-

1 Rights to shares have been issued under the BEN Omnibus Plan Rules for the FY2021 Non-Executive Directors Fee Share Plan. Each participant has 

elected to sacrifice a portion of the base fee, to which a number of rights has been allocated by dividing the fee sacrifice amount by the five day volume 
weighted average share price prior to the allocation date of 24 August 2020. The rights to shares vest in two equal tranches after 6 and 12 months, with 
the first tranche vesting in February 2021. Upon vesting, the converted shares must be retained for the duration of their service as a Director or for up to 
15 years, whichever occurs earlier, and will form part of the fulfilment of the Minimum Shareholding Policy introduced from FY2021.
2 Being a relevant interest in a managed investment scheme made available by Sandhurst Trustees Limited, a subsidiary of the Bank.

12      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

Share Options and Rights
There were no options over unissued ordinary shares at the 
start of the financial year and no options to acquire ordinary 
shares in the Bank were issued during or since the end of the 
financial year.

Performance rights (“rights”) to ordinary shares in the Bank 
are issued by the Bank under the Employee Salary Sacrifice, 
Deferred Share and Performance Share Plan and the BEN 
Omnibus Equity Plan (“Plans”). Each right represents an 
entitlement to one fully paid ordinary share in the Bank, subject 
to certain conditions. 

During or since the end of the financial year the Bank granted 
177,525 rights (2020: 320,009). This included 152,741 rights 
granted to key management personnel. 

As at the date of this report there are 516,081 rights that are 
exercisable or may become exercisable at a future date under 
the Plans. The last date for the exercise of the rights ranges 
between 30 June 2022 and 30 June 2024.

During or since the end of the financial year 108,744 rights 
vested (2020: 59,550) and no new fully paid ordinary shares 
have been issued by the Bank during or since the end of the 
financial year as a result of rights being exercised. 

For the period 1 July 2020 to the date of this report, 
290,738 rights have lapsed.

Further details of Key Management Personnel equity holdings 
during the financial year are detailed in the 2021 Remuneration 
Report.

Corporate Governance
An overview of the Bank’s corporate governance structures 
and practices is presented in the 2021 Corporate Governance 
Statement available from the Bank’s website at 
https://www.bendigoadelaide.com.au/esg/governance

The Bank confirms it has followed the ASX Corporate 
Governance Principles and Recommendations (4th edition) 
during the 2021 financial year.

Environmental Regulation
The Bank endeavours to conduct its operations in a manner 
that minimises its impact on the environment. Information on 
the Bank’s environmental performance including its Climate 
Change Policy Statement and focus areas to manage its 
environmental impact are provided in the 2021 Annual Review 
and the 2021 Sustainability Report which are available from 
the Bank’s website 
https://www.bendigoadelaide.com.au/esg/environment

The Bank’s operations are not subject to any significant 
environmental regulations under either Commonwealth or 
State legislation. However, the Board believes that the Bank 
has adequate systems in place for the management of its 
environmental requirements and is not aware of any breach 
of any environmental requirement. The Bank is not subject 
to the Federal Government’s National Greenhouse and 
Energy Reporting (NGER) Scheme which requires controlling 
corporations to report annually on greenhouse gas emissions, 
energy production and energy consumption, if they exceed 
certain threshold levels. Whilst not required to report under the 
Scheme, the Bank does measure and monitor its greenhouse 
gas emissions and has voluntarily reported these emissions 
since 2011 to the CDP.

Indemnification of Officers
The Bank’s Constitution provides that the Bank is to indemnify, 
to the extent permitted by law, each officer of the Bank against 
liabilities (including costs, charges, losses, damages, expenses, 
penalties and liabilities of any kind including, in particular, legal 
costs incurred in defending any proceedings or appearing 
before any court, tribunal, government authority or other body) 
incurred by an officer in or arising out of the conduct of the 
business of the Bank or arising out of the discharge of the 
officer's duties.

As provided under the Bank’s Constitution, the Bank has entered 
into deeds providing for indemnity, insurance and access to 
documents for each of its Directors. The Bank has also entered 
into deeds providing for indemnity and insurance for each 
Executive Committee member and the Company Secretary as 
well as deeds providing for indemnity, insurance and access to 
documents for each Director of a subsidiary.

The deeds require the Bank to indemnify, to the extent permitted 
by law, the officers for all liabilities (including costs, charges, 
losses, damages, expenses, penalties and liabilities of any kind) 
incurred in their capacity as an officer of the relevant company.

Indemnification of Auditor
To the extent permitted by law and professional regulations, 
the Bank has agreed to indemnify its auditors, Ernst & Young, 
as part of the terms of its audit engagement agreement 
against all claims by third parties and resulting liabilities, losses, 
damages, costs and expenses (including reasonable external 
legal costs) arising from the audit engagement including any 
negligent, wrongful or wilful act or omission by the Bank. 

The indemnity does not apply to any loss resulting from Ernst 
& Young’s negligent, wrongful or wilful acts or omissions. No 
payment has been made under this indemnity to Ernst & Young 
during or since the financial year end. 

Insurance of Directors and Officers 

During or since the financial year end, the Bank has paid 
premiums to insure certain officers of the Bank and its related 
bodies corporate. The officers of the Bank covered by the 
insurance policy include the Directors, the Company Secretary 
and Directors and Company Secretaries of controlled 
entities who are not Directors or Company Secretaries of the 
Bank. The policy also covers officers who accept external 
directorships as part of their responsibilities with the Bank. The 
insurance does not provide cover for the external auditor of 
the Bank or related bodies corporate of the Bank. Disclosure 
of the nature of the liability and the amount of the premium 
is prohibited by the confidentiality clause of the contract of 
insurance. 

Company Secretary
Ms Carmen Lunderstedt (BCom, GradCertFinPlan, FGIA, FCIS) 
was appointed as Company Secretary of the Bank on 
14 October 2019. Ms Lunderstedt is a Chartered Secretary 
with more than nineteen years’ experience in governance, risk 
and compliance, with eleven of these years in banking and 
financial services.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      1 3

The Board Audit Committee has reviewed the nature and 
scope of the above non-audit services provided by Ernst & 
Young. This assessment was made on the basis that the 
non-audit services performed did not represent the 
performance of management functions or the making of 
management decisions, nor were the dollar amounts of the 
non-audit fees considered sufficient to impair the external 
auditor's independence. The Board Audit Committee has 
confirmed that the provision of those services is consistent 
with the Group’s External Audit Independence Policy and 
compatible with the general standard of independence 
for auditors imposed by the Corporations Act 2001. This 
confirmation was provided to, and accepted by, the full Board. 

Details of the fees paid or payable to Ernst & Young for audit, 
review, assurance and non-audit services provided during the 
year are contained in Note 34 Remuneration of Auditor of the 
Financial Report.

External Audit Tender Process 
During the financial year, the Board Audit Committee 
conducted an external audit tender process with the intent of 
ensuring the Group receives external audit services that are 
fit for purpose and that provide value. A single-stage Request 
for Proposal (RFP) process was undertaken with various 
accounting firms invited to participate. While the Board Audit 
Committee acknowledged the long-standing appointment 
of EY, the partners have always been rotated in line with 
regulatory requirements, hence EY were not excluded from the 
RFP process. 

The RFP process was overseen by an External Audit Tender 
Steering Committee which included the Chair of the Board 
Audit Committee and representatives from the Executive 
Committee. Each of the firms were provided with equitable 
access to information and management. Written proposals 
and various presentations formed the basis of the evaluation 
process, with EY successful retaining their role as the external 
auditors of the Group.

Declaration by Chief Executive Officer and 
Chief Financial Officer
The Chief Executive Officer and Managing Director and Chief 
Financial Officer have provided the required declarations to the 
Board in accordance with section 295A of the Corporations 
Act 2001 and recommendation 4.2 of the ASX Corporate 
Governance Principles and Recommendations in relation to the 
financial records and financial statements for the year ended 
30 June 2021.

The Chief Executive Officer and Managing Director and Chief 
Financial Officer also provided declarations to the Board, 
consistent with the declarations under section 295A of the 
Corporations Act 2001 and recommendation 4.2 of the ASX 
Corporate Governance Principles and Recommendations, in 
relation to the financial statements for the half year ended 
31 December 2020.

To support the declaration, formal risk management and 
financial statement due diligence and verification processes, 
including attestations from senior management, were 
undertaken. This assurance is provided every six months in 
conjunction with the Bank’s half year and full year financial 
reporting obligations. The statements are made on the 
basis that they provide a reasonable but not absolute level 
of assurance and do not imply a guarantee against adverse 
circumstances that may arise in future periods.

Non-audit Services 
The Board Audit Committee has assessed the independence 
of the Group’s external auditor, Ernst & Young, for the year 
ended 30 June 2021. The assessment was conducted in 
accordance with the Group’s External Audit Independence 
Policy and the requirements of the Corporations Act 2001. The 
assessment included a review of non-audit services provided 
by the auditor and an assessment of the independence 
declaration issued by the external auditor for the year ended 
30 June 2021.

Non-audit services are those services paid or payable to 
Ernst & Young which do not relate to Group statutory audit 
engagements. In its capacity as the Group’s external auditor, 
Ernst & Young is periodically engaged to provide assurance 
services to the Group in accordance with Australian Auditing 
Standards. All assignments are subject to engagement letters 
in accordance with Australian Auditing Standards. 

14      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

Ernst  & Young
8 Exhibit ion Street  
Melbourne  VIC  3000  Australia
GPO Box 67 Melbourne  VIC  3001

Tel: +61 3 9288 8000
Fax: +61 3 8650 7777
ey.com/au

Audit or’s independence declarat ion t o t he direct ors of Bendigo and Adelaide
Bank Limit ed

As lead auditor for the audit of the financial report of Bendigo and Adelaide Bank Limited for the
financial year ended 30 June 2021, I declare to the best of my knowledge and belief, there have been:

a. No contraventions of the auditor independence requirements of the Corporations Act  2001 in 

relation to the audit; and 

b. No contraventions of any applicable code of professional conduct in relation to the audit.

This declaration is in respect of Bendigo and Adelaide Bank Limited and the entities it  controlled
during the financial year.

Ernst & Young

T M Dring
Partner
2 September 2021

A member firm of Ernst  & Young Global Limited
Liability limited by a scheme approved under Professional Standards Legislat ion

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      1 5

Operating and 
Financial Review 

Our strategy
Our strategy continues to drive strong growth and a 
resolute and considered focus on transformation and 
productivity in our business. Over the past year we 
have done more than we said we would do, growing 
market share in both lending and deposits. We achieved 
strong customer and revenue growth, which combined 
with a measured risk culture and our human, digital and 
community strengths, is creating the future of banking.

Our results illustrate that we are a bigger, better and 
stronger business by delivering on our strategy and our 
unique purpose to feed into prosperity, not off it. 

We act with care, customers and community in mind, 
building on the capability and experiences we offer our 
customers. Our transformation continues to improve our 
productivity, efficiency, speed to market and customer 
experience. Our underlying business, balance sheet, brand 
proposition, risk profile and transformation have made our 
business stronger for the future.

As we build on our purpose, we continue to reduce 
complexity, invest in capability and tell our unique story, 
with an eye to the future as we strive to be Australia’s 
bank of choice.

Vision

Australia’s bank of choice
for customers, employees, partners and shareholders

Purpose

To feed into prosperity, not off it

Imperatives

Reduce 
complexity

Invest in 
capability

Tell our 
story

Our focus

Customer Centric 
Operating Model

Digital by design, human 
when it matters

Strengths

Customer Value 
Proposition 

Based on trust, authenticity, 
knowledge, expertise, 
connection and personalised 
relationships

Growth & 
Transformation 
Strategy 

Propelled by human, 
digital and community 
connections

Genuine and 
authentic human 
connections, 
grounded in 
purpose

Partnering to 
enhance capability 
and increase 
customer 
connection

Geographic 
reach and 
strength of 
customer 
deposit base

Trusted brand and 
history of resilience, 
adaptability and 
innovation

Community and 
regional/rural 
advocacy and 
connection

Bigger, better and stronger business underpinned by a purpose driven culture, 
guiding the right behaviours and risk profile.

16      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

Our Business 
performance

Our strategy to reduce complexity, invest in capability and 
tell our story is delivering stronger financial performance.

This year we recorded an after-tax statutory 
profit of $524.0 million and cash earnings of 
$457.2 million, a 51.5% increase from the prior 
financial year. Cash earnings per share was up 
43.4% to 85.6 cents.

We continued our strong customer growth, with 
our total number of customers increasing 9.6% to 
2.06 million customers. Customer deposits grew 
$7.2 billion or 14.2% and total lending increased 
by $6.9 billion or 10.6%.

Strong net interest income growth and our focus 
on making sustainable changes to our cost 
base means our Cost to Income ratio improved 
over the financial year, reducing to 60.3%. We 
continued to accelerate our digital and customer 
experience transformation, to further simplify our 
business and support our growth strategy. 

We announced a fully franked final dividend of 
26.5 cents per share, taking the full year fully 
franked dividend to 50 cents per share. 

These results clearly demonstrate that our 
strategy is making us a bigger, better, and 
stronger business.

CASH EARNINGS ($M)

NET PROFIT AFTER TAX ($M)

COST TO INCOME (%) 1 

FY21

FY20

FY19

FY18

FY17

3 0 1 . 7

4 5 7. 2

4 1 5 . 7

4 4 5 . 1

4 1 8 . 3

FY21

FY20

FY19

F Y 1 8

FY17

5 2 4 . 0

1 9 2 . 8

3 76 . 8

4 3 4 . 5

4 2 9. 6

FY21

FY20

FY19

FY18

FY17

6 0 . 3

6 2 . 7

5 9. 2

5 5 . 6

5 6 .1

CASH EARNINGS PER SHARE (C)

DIVIDEND PER SHARE (C)

RETURN ON TANGIBLE EQUITY (%) 1

FY21

FY20

FY19

FY18

FY17

5 9. 7

8 5 . 6

8 5 . 0

9 2 .1

8 8 . 5

FY21

FY20

FY19

FY18

FY17

5 0 . 0

3 5 . 5

FY21

FY20

FY19

FY18

FY17

70 . 0

70 . 0

6 8 . 0

1 0 .1 7

7. 4 2

1 0 . 73

1 1 . 5 2

1 1 . 61

1 Calculated using cash earnings

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      1 7

Earnings after tax

STATUTORY EARNINGS (AFTER TAX)

CASH EARNINGS (AFTER TAX)

$524.0m  
FY20 $192.8m  

$457.2m  
FY20 $301.7m 

Statutory profit after income tax increased 171.8% to $524.0 
million (FY20: $192.8 million) and cash earnings after tax 
increased 51.5% to $457.2 million (FY20: $301.7 million).

Both statutory profit after tax and cash earnings after tax were 
impacted by:
• 

An increase in net interest income relating to growth in 
the lending portfolios, partially offset by a reduction in net 
interest margin.
Increased investment in transformation totalling $87.2 
million or $61.0 million after tax (FY20: $56.9 million or 
$39.8 million after tax) recorded in operating expenses, 
with this investment focused on improving customer 
experience and productivity, modernising our technology 
platforms to deliver process and technology simplification 
and automation, as well as delivering on key regulatory 
obligations.

A decrease in credit expenses largely due to the recognition 
of an overlay for the potential impacts of the COVID-19 

• 

• 

pandemic of $127.7 million in the previous financial year 
which was not repeated in the current financial year. In the 
current financial year we also released $19.4 million of the 
collectively assessed provision.

Statutory profit was also impacted by Homesafe revaluation 
gains of $137.7 million (FY20: $36.0 million), with significant 
growth in both the Sydney and Melbourne property markets 
during the financial year. During the previous financial year 
software impairments and software accelerated amortisation 
charges totalling $140.9 million ($98.7 million after tax) were 
recorded which were not repeated in the current year.

Cash earnings is considered by management to be a key indicator 
of the underlying performance of our core business activities. It 
is defined as statutory net profit after tax adjusted for specific 
items and non-cash items. Specific items are those deemed to 
be outside of the core activities of the business. Refer below for a 
reconciliation of statutory net profit to cash earnings.

Income

INCOME (CASH BASIS)

$1,684.5m  
FY20 $1,614.2m 

NET INTEREST MARGIN

2.26%  
FY20 2.33% 

Net interest income (cash basis) increased by 6.3% to $1,431.2 
million (FY20: $1,346.4 million). Net interest margin (before 
revenue share arrangements) decreased from the prior year to 
2.26% (FY20: 2.33%), however, this contraction in net interest 
margin was more than offset by an increase in lending activity 
with total lending up 10.6% over the last 12 months.

Other operating income (cash basis) decreased by 5.4% to 
$253.3 million (FY20: $267.8 million) predominantly due to lower 
trading book gains with trading activity impacted by the actions 
taken by the Reserve Bank of Australia during the financial year. 
This included the lowering of the cash rate, yield curve control 
and quantitative easing. 

Total fee income was stronger with increased lending fees 
through higher residential mortgage growth and revenue 
from Agribusiness’ Government services business. However, 
transaction and ATM fee income was lower predominantly due 
to the impacts of the COVID-19 pandemic, which saw overseas 
travel restrictions and reduced cash usage. Foreign exchange 
income was also impacted by the restrictions on international 
travel and fees on managed funds were lower.

Net interest margin represents the return on average interest 
earning assets less the costs of funding these assets. Net interest 
margin (before revenue share arrangement) is calculated excluding 
any revenue share arrangements with partners.

18      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

Operating expenses

OPERATING EXPENSES (CASH BASIS)

COST TO INCOME RATIO

$1,027.4m  
FY20 $1,021.5m  

60.3%  
FY20 62.7% 

Operating expenses (cash basis) increased by 0.6% to $1,027.4 
million (FY20: $1,021.5 million) mainly due to increased investment 
in transformation. Transformation costs totalling $87.2 million 
(FY20: $56.9 million) were expensed during the financial year, with 
this investment focused on improving customer experience and 
productivity, modernising our technology platforms to deliver 
process and technology simplification and automation, as well 
as delivering on key regulatory obligations such as Open Banking. 

Excluding transformation costs, operating expenses (cash basis) 
decreased by 2.5%, reflecting the progress we have made 
towards making sustainable changes to our cost base.

The cost to income ratio decreased to 60.3% (FY20: 62.7%), a 
result driven by a combination of our strong revenue growth and 
our focus on cost reduction.

Credit expense and provisions

CREDIT EXPENSES

TOTAL PROVISIONS

IMPAIRED LOANS

$18.0m  
FY20 $168.5m  

$445.7m  
FY20 $428.2m 

$208.8m  
FY20 $240.5m

There was a significant decrease in credit expenses during the 
year, with total credit expenses recognised being $18.0 million 
(FY20: $168.5 million). This decrease was largely attributable 
to the recognition of an overlay of $127.7 million in the prior 
financial year for the potential future impacts of the COVID-19 
pandemic, which was not repeated in the current financial year. 
Also, in the current financial year, we released $19.4 million of the 
collectively assessed provision. 

We have seen an improvement in credit performance, with low 
levels of arrears, a reduction in impaired assets of 13.2% to 
$208.8 million (FY20: $240.5 million) and improving economic 
conditions from 12 months ago. 

Notwithstanding the improved economic conditions, our 
provision levels remain conservative given the continuing 
uncertainties resulting from the COVID-19 pandemic. The total 
of provisions and general reserve for credit losses increased 
during the year by 17.5% to $445.7 million (FY20: $428.2 million).

Dividends

DIVIDENDS

50.0c  
FY20 35.5c 

The Board declared a final fully franked dividend of 26.5 cents per share, taking the 
total fully franked dividend for the year to 50.0 cents per share (FY20: 35.5 cents per 
share).

The Bank has in place a Dividend Reinvestment Plan and a Bonus Share Scheme. The 
Dividend Reinvestment Plan provides shareholders with the opportunity of converting 
their entitlement to a dividend into new shares. The Bonus Share Scheme provides 
shareholders with the opportunity to elect to receive a number of bonus shares issued 
for no consideration instead of receiving a dividend.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      1 9

 
 
Divisional performance 
Consumer

CASH EARNINGS (AFTER TAX)

$454.9m  
FY20 $417.2m 

The Consumer division focuses on engaging with 
and servicing our consumer customers and includes 
the branch network (including Community Banks and 
Alliance Banks), mobile relationship managers, third 
party banking channels, wealth services, Homesafe, 
and customer support functions.

Business

CASH EARNINGS (AFTER TAX)

$175.0m 
FY20 $135.7m 

The Business division is focused on servicing 
business customers, particularly small and medium 
businesses who are seeking a relationship banking 
experience and includes Portfolio Funding and 
Delphi Bank.

Agribusiness

CASH EARNINGS (AFTER TAX)

$90.6m  
FY20 $70.6m 

Cash earnings increased to $454.9 million (FY20: $417.2 million), with the key 
drivers of this result including:
• 

Improvement in net interest income following continued strong growth in 
the residential mortgage portfolio and effective margin management.

•  A decline in other income with changing customer behaviour due to 
the COVID-19 pandemic and lower Wealth management fees. This 
was partially offset by increased lending fees through higher residential 
mortgage growth.

•  A decline in operating expenses, reflecting the benefits of transformation in 
the Corporate branch network and other cost management initiatives.
•  Higher credit expenses due to the release of non-COVID-19 collectively 

assessed provisions in the prior financial year.

Cash earnings increased to $175.0 million (FY20: $135.7 million), with the key 
drivers for this performance being:
•  Higher net interest income reflects the positive asset growth achieved by 
the division, strong deposit growth and effective margin management. 

•  Other income reduced primarily due to impacts of the COVID-19 

pandemic on foreign exchange income.

•  Operating expenses decreased due to active cost management and cost 
recoveries associated with the disposal of assets under management. 
•  Credit expenses decreased with lower levels of arrears across all areas of 

the business lending portfolio.

Cash earnings increased to $90.6 million (FY20: $70.6 million), with the key 
drivers for this performance being:
•  Net interest income increased due to strong margin management.
•  Other income increased mainly due to higher revenue from Government 

Services.

•  Lower operating expenses reflect structural simplification and active cost 

management.

The Agribusiness division includes all banking 
services provided to agribusiness, rural and regional 
Australian communities through our Rural Bank 
brand, with a focus on the family corporate segment 
of Australian farm businesses.

•  Credit expenses decreased with underlying credit quality remaining 

strong. This reflects improved seasonal conditions, rising farmland values, 
drought recovery, strong commodity prices, customer debt deleveraging 
and disciplined credit underwriting by our experienced and specialised 
Agribusiness team.

Corporate

CASH EARNINGS (AFTER TAX)

($263.3m)  
FY20 ($321.8m)

Corporate includes the results of the Group’s support 
functions including treasury, technology, property 
services, strategy, finance, risk, compliance, legal, 
human resources, and investor relations.

Cash earnings for the current financial year totalled ($263.3 million) (FY20: 
($321.8 million)) with the key drivers for this performance being:
•  A decrease in credit expenses largely due to the recognition of an overlay 
for the potential impacts of the COVID-19 pandemic of $127.7 million 
in prior financial year which was not repeated in the current year. In the 
current financial year, we also released $19.4 million of the collectively 
assessed provision.

•  A reduction in other operating income (cash basis) predominantly due to 

lower trading book gains.

•  An increase in operating expenses driven from an increased investment in 

transformation.

20      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

 
 
 
Capital

COMMON EQUITY TIER 1 RATIO

TOTAL CAPITAL RATIO

RETURN ON TANGIBLE EQUITY (CASH BASIS)

9.57%  
FY20 9.25%  

13.81%  
FY20 13.61% 

10.17%  
FY20 7.42%

The Bank has a strong capital position with a Common 
Equity Tier 1 (CET1) ratio of 9.57% (FY20: 9.25%), which is 
above APRA’s ‘unquestionably strong’ benchmark target for 
standardised banks. Our continued strong capital position 
reflects a well-managed balance sheet and strong risk 
management. 

The Bank is regulated by APRA due to its status as an Authorised 
Deposit-taking Institution (“ADI”). APRA is the prudential regulator 
of the Australian financial services industry which includes ADIs. 
APRA’s Prudential Standards aim to ensure that ADIs remain 
adequately capitalised to support the risks associated with their 
activities and to generally protect Australian depositors. The Bank 
is on the standardised approach for calculating its regulatory 
capital requirements under Basel II and targets a CET1 ratio in the 
range of 9.0% to 9.5%. 

The Group’s return on tangible equity (cash basis) increased to 
10.17% (FY20: 7.42%) due to the strong improvement in cash 
earnings after tax.

APRA measures regulatory capital using three regulatory 
measures, being Common Equity Tier 1 Capital, Tier 1 Capital and 
Total Capital. 

Common Equity Tier 1 Capital comprises the highest quality 
components of capital that consists of paid-up share capital, 
retained profits and certain reserves, less the deduction of 
certain intangible assets, capitalised expenses and software, 
and investments and retained profits in insurance and funds 
management subsidiaries that are not consolidated for capital 
adequacy purposes and certain other adjustments. 

Funding and Liquidity

DEPOSITS

Customer
74.3%  
FY20 74.9% 

Wholesale
21.1%  
FY20 19.9% 

Securitisation
4.6%  
FY20 5.2%

LIQUIDITY COVERAGE RATIO

142.0%  
FY20 117.3%  

NET STABLE FUNDING RATIO

125.9%  
FY20 113.2%

The Bank’s principal source of funding is its stable retail deposit 
base, with customer deposits representing 74.3% (FY20: 74.9%) 
of the Bank’s total deposits. The Bank’s retail deposits are 
traditional term and savings deposits and transaction accounts, 
sourced predominantly through the retail network. 

Wholesale funding activities support the core retail deposit 
funding strategy and provide additional diversification and 
benefits from longer term borrowings. Wholesale deposits were 
increased to 21.1% (FY20: 19.9%) during the year and include 
the drawdown of the Term Funding Facility. Securitisation funding 
comprises 4.6% (FY20: 5.2%).

Our funding position continues to be a strength for the 
organisation. It provides flexibility to fund asset growth through 
our retail customer base as well as being able to access demand 
from wholesale markets to senior unsecured or securitisation 
transactions.

Our Liquidity Coverage Ratio (LCR) for the financial year was 
142.0% (FY20: 117.3%). The LCR was maintained within internal 
targets throughout the year and always exceeded the minimum 
prudential requirement of 100%. The increase in LCR during the 
year is attributed to the growth in deposits as well as the Term 
Funding Facility introduced by the Reserve Bank of Australia as 
part of the COVID-19 stimulus package to promote lending to 
businesses.

The Net Stable Funding Ratio (NSFR) for the financial year was 
125.9% (FY20: 113.2%), exceeding the regulatory minimum of 
100%.

Customer deposits represents the sum of interest bearing, non-
interest bearing and term deposits from retail and corporate 
customers.

The Liquidity Coverage Ratio represents the proportion of 
high-quality liquid assets held by the Bank to meet short-term 
obligations. The LCRs quoted above represent the average daily 
LCRs over the respective 12-month periods.

The Net Stable Funding Ratio measures the extent to which 
long-term assets are covered by stable sources of funding. The 
NSFRs quoted above represent the average daily NSFRs over the 
respective 12-month periods.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      2 1

 
 
Lending

GROSS LOAN BALANCES BY PURPOSE

Residential 
$51.9b   
FY20 $45.2b 

Consumer 
$2.4b  
FY20 $2.8b  

Margin Loans 
$1.5b   
FY20 $1.3b  

Business 
$16.5b   
FY20 $16.0b  

Total gross loans increased 10.6% during the financial year to 
$72,232.6 million (FY20: $65,321.7 million), which was above system 
lending growth. 

We also saw a significant increase in customers choosing to lock 
in fixed rate lending as many customers seek to take advantage of 
record low interest rates.

Residential lending grew 14.7% or $6.7 billion during the financial 
year, reflecting strong customer demand and the investment made 
in our retail and third-party businesses. This lending growth was 
delivered in our core segments of owner occupied and principal 
and interest lending, weighted towards principal and interest loans. 

During the financial year total business lending increased by 0.5%1. 
We increased our share in the small to medium enterprise (SME) 
market during the year as we saw deleveraging of our customers 
who benefited from government stimulus and the unwinding of 
working capital needs.

1 APRA Monthly Banking Statistics June 2021. Growth rate is based on a 12-month period (30/06/2020 – 30/06/2021). 

Business lending is lending to non-financial corporations as defined by APRA.

Reconciliation statutory net profit to cash earnings

Statutory Profit after tax

Fair value adjustments

Homesafe unrealised adjustments

Revaluation of economic hedges

Sale of Merchant Services business

Impairment charge

Software impairment

Software accelerated amortisation

Operating expenses1

Amortisation of acquired intangibles

Cash earnings after tax (sub-total)2

Homesafe net realised income after tax

Cash earnings after tax

FY21 
($m)

FY20 
($m)

524.0

192.8

-

0.1

(90.4)

(16.4)

5.7

3.1

-

-

-

-

2.1

2.2 

-

2.8

85.5

13.2

8.3

2.2

444.5

290.7

12.7

11.0

457.2

301.7

1 Operating expenses include legal and restructuring costs.
2 Cash earnings after tax (sub-total) is equal to cash earnings before Homesafe realised income.

Homesafe unrealised adjustments represent unrealised funding 
costs (calculated as the interest expense incurred to fund existing 
contracts during the year) and valuation movements of the 
investment properties held.

Sales of Merchant Services business represents the loss realised 
due to the sale of the Merchant Services business to Tyro 
Payments Limited, calculated as sale proceeds less costs of 
disposal.

Revaluation of economic hedges reflects movements from 
changes in the fair value of economic hedges. These movements 
represent timing differences that will reverse through earnings in 
the future.

Homesafe net realised income after tax represents funds received 
on completion, being the difference between the cash received 
on completion less the initial funds advanced, and realised funding 
costs representing accumulated interest expense on completed 
contracts since initiation.

22      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

Risk Management Framework, Material Risks and Business Uncertainties

Risk Management Framework and Risk Appetite 
The Board is responsible for the risk management strategy 
which includes establishing and overseeing the risk management 
framework and risk appetite within which the business is 
expected to operate. 

The Group has in place a Group Risk Management Framework, 
approved by the Board, which forms part of the detailed 
description of the Risk Management Strategy for the Group. 

The Group Risk Management Framework (Summary) in 
combination with the following individual Risk Management 
Frameworks, details the Group’s management approach for 
each of its material risks: 

• 

• 

• 

• 

• 

• 

Group Credit Risk Management Framework. 

Group Operational Risk Management Framework – 
encompassing Data Risk, Technology Risk, Compliance 
Risk, Financial Crime Risk, Third-party Supplier Risk and 
Conduct Risk.

Group Interest Rate Risk Management Framework.

Group Traded Market Risk Management Framework.

Group Liquidity Risk Management Framework and 

Strategic and Other Risks - incorporated in the Group Risk 
Management Framework (Summary). 

All material risks are managed within a defined risk appetite 
which is aligned with the Group strategy and business 
objectives. The Board’s risk appetite for its material risks are 
documented in the Group’s Risk Appetite Statement (RAS). The 
Group’s RAS is reviewed, updated and approved annually by the 
Board. The Group’s adherence to the risk appetite is reported 
regularly to the Board. 

Risk Culture 
The Group’s risk culture (being a subset of broader enterprise 
culture) plays a key role in managing risk. An effective risk culture 
is critical for the Group to deliver its strategic objectives and 
operate within its risk appetite. The Board, Executive and Senior 
Management play a pivotal role in establishing the target risk 
culture state which guides and prioritises risk culture specific 
initiatives and assists the Board and Executive to form an 
aligned view of risk culture and its drivers. 

Lines of Defence 
The Group adopts a Three Lines of Defence model which 
includes ownership (First Line), challenge and oversight (Second 
Line) and independent assurance (Third Line). The First Line 
is the business itself. The day-to-day responsibility for risk 
management rests with the Executive management team and 
business divisions. The Second Line is Group Risk. Group Risk 
provides oversight and challenge to the First Line. The Third Line 
is the Group Assurance function (internal audit) which conducts 
independent testing and verification of the effectiveness 
of internal controls and provides assurance that the risk 
management process is functioning as designed. 

Further information on our risk management framework, 
governance and appetite is presented in the 2021 Corporate 
Governance Statement.

Emerging Risks 
The Group conducts a formal process for the identification, 
consideration and assessment of emerging risks and their 

integration into the Group Risk Management Frameworks. In 
addition, new and emerging risks are also considered in risk 
assessments and risk profiling activities. 

Material Risks 
Our business is exposed to a broad range of financial and non-
financial risks arising from our operations. 

The COVID-19 pandemic has resulted in a changing operating 
environment and risk landscape with the community facing 
unprecedented challenges which has required both a health 
and economic response. Government and banks have worked 
together to support Australians. The economy has severely 
contracted, and the economic uncertainty and disruption 
has required decisive and collaborative action by the Group. 
The Group has seen increases in risk across the organisation, 
including Credit Risk, Operational Risk, and Financial Crime. 
In managing these risks, our commitment to supporting our 
customers, communities and employees remain at our core. 

The Group has responded by implementing a number of 
measures to aid the monitoring and management of these 
increased risks. Board and Management have had ongoing 
oversight and are actively managing the situation. The Group 
introduced additional governance processes established based 
on the escalating stress. The ongoing uncertainty created by 
the COVID-19 pandemic will continue to pose a risk to the 
Group in the future. The Group continues to actively monitor the 
operating environment, risk landscape and challenges presented 
by the ever-evolving conditions. This includes reviewing the 
effectiveness and adequacy of the measures to monitor 
and manage the increased risks to ensure they adapt to the 
changing conditions. Ongoing stress testing and reassessment 
of the economic outlook will continue and assist in the ongoing 
management of our balance sheet strength, capital position and 
provisioning levels.

The most material risks that the Group faces have been 
assessed as ‘material risks’ which are considered to be those 
risks that may affect the Group’s ability to meet its obligations to 
shareholders and depositors. The Group’s risk categorises have 
been split between financial and non-financial and are detailed in 
the diagram below. 

Overarching 
Frameworks:

Group Risk Management 
Framework (Summary)

Risk Appetite 
Statement (RAS)

Material Risks Categories

Financial Risks

Non-Financial Risks

Credit Risk

Strategic Risk

Traded Market Risk

Operational Risk

Data Risk

Interest Rate Risk

Liquidity Risk

Technology Risk

Compliance Risk

Financial Crime Risk

Third-party 
Supplier Risk

Conduct Risk

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      2 3

Financial Risks
The Group has identified the following material financial risks: 

Material Risks Categories
Financial Risks

Credit Risk

Traded Market Risk

Interest Rate Risk

Liquidity Risk

Other Risks Categories
Financial Risks

Climate Change Risk

These material financial risks each have an individual risk 
management framework, and are supported by an established 
network of systems, policies, standards and procedures which 
are overseen by the Board and Board Committees, with 
support from Management committees and our independent 
risk management functions. These material financial risks are 
considered within the Group’s Risk Appetite Statement, with 
both Primary and Secondary Appetite Settings.  

In addition, climate change financial risks include physical risks 
which cause direct damage to assets and property as a result 
of rising global temperatures, as well as transition risks which 
arise from the transition to a low-carbon economy. 

The definition and management of these financial risks are outlined 
in further detail in Note 19 to the 2021 Annual Financial Report. 

Non-Financial Risks 
The material non-financial risks each have or are incorporated 
within a risk management framework, and are supported by 
an established network of systems, policies, standards and 
procedures which are overseen by the Board and Board 
Committees, with support from Management committees and 
our independent risk management functions. The material non-
financial risks are considered within the Group’s Risk Appetite 
Statement, with both Primary and Secondary Appetite Settings.  

The Group has identified the following material non-financial risks. 

Material Risks Categories
Non-Financial Risks

Strategic Risk

Strategic Risk is defined as the risk that adverse business 
decisions, ineffective or inappropriate business plans, or failure 
to respond to changes in the environment will impact our ability 
to meet our objectives. 

The Group has an integrated strategic planning process 
to ensure alignment between the Group’s strategy and risk 
management process. The Group sets strategic imperatives 
and outcomes which are documented in a three-year rolling 
strategic plan, that is approved by the Board. Performance 
against the strategy is reviewed on an ongoing basis. 

The Group also regularly examines new initiatives and market 
opportunities, including acquisitions and disposals, with a 

24      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

view to growing shareholder value. The Group actively scans 
the environment to identify emerging risks and assesses the 
adequacy of the Group’s risk framework to monitor and manage.

The Group seeks to maintain an engaged workforce with 
appropriate culture, conduct and capability to execute the 
strategy. Failure to recruit and retain key executives, employees 
and Directors may have an adverse effect on our business. 

Material Risks Categories
Non-Financial Risks

Operational Risk

Operational Risk is defined as the risk of impact on objectives 
or the risk of loss resulting from inadequate or failed 
internal processes, people and systems or from external 
events. Operational Risk may lead to a range of potential 
consequences including financial, business disruption, customer/
partner, regulatory/legal, people and reputation.

Operational Risk is managed via a comprehensive risk 
management framework, and is supported by an established 
network of systems, policies, standards and procedures. The 
Operational Risk Management Framework assist the Group in 
integrating risk management into significant activities and functions. 

An operational risk event may also result in an adverse 
outcome for customers that the Group would need to 
remediate. Where this occurs, activities are instigated to ensure 
affected parties are remediated in a timely and fair manner. 
These events could require the Group to incur significant 
remediation costs (which may include compensation payments 
to customers, legal fees and costs associated with correcting 
the underlying issue). The Group has established remediation 
governance, frameworks and compensation methods which 
are managed within the specific business divisions. 

Reputational damage is considered as a consequence of an 
operational risk event. Reputational damage may arise as a 
result of an external event, our own actions or the actions of 
a partner, and adversely affect perceptions about us held by 
the public. Reputational damage may occur through traditional 
media or via social media platforms with the velocity of this 
impact elevated through the rising use of social media.

Operational Risk is wide in scope and incorporates many 
different sub-risk components and categories that may occur 
as a result of a common set of cause factors. This includes the 
risks detailed in the diagram below. 

Material Risks Categories
Non-Financial Risks

Operational Risk

Data Risk

Technology Risk

Compliance Risk

Financial Crime Risk

Third-party 
Supplier Risk

Conduct Risk

Data Risk
Data Risk is defined as the risk of loss resulting from 
inadequate or failed internal processes, people and systems 
or from external events impacting on data that is either in soft 
copy or hard copy form. Data Risk encompasses the risk of 
loss, corruption, incomplete collection, theft and disclosure of 
data resulting from inadequate or failed internal processes, 
people and systems or from external events impacting on data. 

Data Risk could adversely affect the Group and result in 
failure to meet these objectives, including regulatory and legal 
requirements. The range of data assets the Group administers 
is extensive and includes commercially sensitive information 
which is collected and maintained on behalf of its customers 
and partners.

Data Risk is a subset of Operational Risk and managed with 
policies, processes and practices aligned to the Operational 
Risk Management Framework. The Group seeks to minimise 
Data Risk through maintaining a dedicated Data Risk 
Management Framework to ensure Data Risk are identified, 
managed and measured for the Group. The Group actively 
scans the internal and external environment to identify and 
monitor for current, evolving and emerging data related threats 
and vulnerabilities.

Technology Risk
Technology Risk is defined as the governance, people, process 
or technology risks which result in loss or negative impact to 
the confidentiality, availability and/or integrity of the Group’s 
information technology environment or parts of the information 
technology environment, including infrastructure, systems and 
applications.

Most of our daily operations are highly dependent on 
information technology and there is a risk that these systems 
or technologies might fail or not be available. The exposure to 
systems risks includes information security threats and risks, 
the complete or partial failure of information technology or 
data centre infrastructure, and using internal or third-party 
information technology systems that do not adequately 
support the requirements of the business.

Technology Risk is a subset of Operational Risk and 
managed with policies, processes and practices aligned to 
the Operational Risk Management Framework. The Group 
seeks to minimise Technology Risk through maintaining a 
dedicated Technology Risk Management Framework to ensure 
Technology Risk is identified, managed and measured for the 
Group. The Group actively scans the internal and external 
environment to identify and monitor for current, evolving 
and emerging technology and information security related 
threats and vulnerabilities, as well as other digital devices used 
to transmit and communicate data and conduct financial 
transactions.

Compliance Risk
Compliance Risk is defined as the risk associated with failure 
to comply with any legal or regulatory obligations. The Group’s 
operations are highly regulated and subject to various laws, 
regulations, policies, standards and industry codes. In addition, 
at times there are regulatory changes which can affect the 
Group in substantial and unpredictable ways which includes 
the need to significantly increase investment in staff, systems 
and procedures to comply with the regulatory requirements. 
A failure to comply could result in financial losses and/or a 
range of actions against the Group including fines, penalties, 
sanctions being imposed by regulatory authorities, the exercise 

of discretionary powers by regulatory authorities, or other 
compensatory action by affected persons.

Compliance Risk is a subset of Operational Risk and 
managed with policies, processes and practices aligned 
to the Operational Risk Management Framework. The 
Regulatory Compliance function provides independent advice 
and oversight on regulatory compliance as well as providing 
advice to individual business divisions to assist with the 
implementation of regulatory change. 

Financial Crime Risk
The Group is exposed to the risk of financial crime, including 
both internal and external fraud. Financial Crime Risk is defined 
as the risk of money laundering, terrorism financing, sanctions, 
bribery and corruption, and Fraud (internal and external).

Financial crime is an inherent risk within financial services, 
given the ability for employees and external parties to obtain 
advantage for themselves or others. An inherent risk also exists 
due to systems and internal controls failing to prevent or detect 
all instances of financial crime. 

Financial Crime Risk (include internal and external fraud) is 
a subset of Operational Risk and managed with policies, 
processes and practices aligned to the Operational Risk 
Management Framework. The Financial Crime Risk function 
is responsible for establishing programs, policies, procedures 
and tools as independent challenge, oversight, monitoring and 
reporting of financial crime risks. The Group has established 
robust techniques and capabilities to detect and prevent 
financial crime and comply with legislation. 

Third-party Supplier Risk
Third-party Supplier Risk is defined as the risk of failing to 
manage third party relationships and risks appropriately, for 
example: not taking reasonable steps to identify and mitigate 
additional Operational Risks resulting from the outsourcing of 
services or functions. 

The Group sources a number of key services from external 
suppliers and service providers. The failure of a key service 
provider, or the inability of a key service provider to meet their 
contractual obligations, including key service standards, could 
disrupt our operations and ability to comply with regulatory 
requirements.

Third-party Supplier Risk is a subset of Operational Risk and 
managed with policies, processes and practices aligned to 
Operational Risk. The Group has a Procurement Policy which 
provides the required steps to undertake sourcing activities 
and the assessment and treatment of supplier risk. In addition, 
the Group has an Outsourcing Policy which outlines the 
principles and practices to effectively manage risks arising 
from the outsourcing of its business activities and functions. 
The Enterprise Procurement function provides advice, support 
and oversight throughout the procurement process as well as 
manage policies, procedures and tools.

Conduct Risk 
Conduct Risk is the risk of delivering unfair customer outcomes or 
market integrity resulting from deliberately or unintentionally acting 
unfairly, inappropriately or unethically. Poor conduct is a cause of 
Operational Risk. The Group is exposed to both intentional and 
unintentional misconduct risks. 

Conduct risk is managed with policies, processes and practices 
aligned to the Operational Risk Management Framework. The 
Group seeks to minimise conduct risk through maintaining a 
dedicated Conduct Risk Management Framework incorporating 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      2 5

a set of Good Conduct Principles and by promoting an 
appropriate organisational culture.

supports the business to make informed decisions, manage 
and assess risk and comply with legal obligations. 

Other Non-Financial Risks 
The Group is exposed to other non-financial risks, which are 
detailed in the diagram below: 

Other Risks Categories
Non-Financial Risks

Contagion Risk

Pandemic Risk

Model Risk

Legal Risk

Transformation / 
Change Risk

Employment Practices and 
Workplace Safety Risk

Taxation Risk

Contagion Risk
Contagion Risk is the possibility that problems arising in 
other Group members may compromise the financial and 
operational position of the ADI. This may include related 
entities, incorporating subsidiaries, partnerships, Community 
Bank and our Alliance Bank network.

The Board oversees the business activities conducted by 
subsidiary entities and is cognisant of specific legal and 
regulatory requirements applicable to subsidiary business 
activities. The Board approved Related Entity Policy sets out 
the key risks that may arise from dealings between Bendigo 
and Adelaide Bank and its related entities and the associated 
policies and limits designed to manage those risks. 

Model Risk
Model Risk is the risk of financial or operational losses arising 
from the use of a model. Model Risk can be inherent in a model 
due to incorrect assumptions, flawed data or incorrectly coded 
algorithms. Model Risk includes ensuring a model and its output 
is only used for its designed purpose. Breakdown in the use of 
the model may occur due to control weakness surrounding 
the model, incorrect or misleading interpretation of results, 
inappropriate underlying theory, assumptions or inputs, or errors 
in outputs not being identified. 

The Group seeks to minimise Model Risk through maintaining 
a Risk Model Management Policy and associated Risk Model 
Standards which ensure consistency across Risk Models in 
relation to their development, management, governance and 
validation. 

Legal Risk
Legal Risk is the risk of an event occurring that results in the 
Group failing to meet a legal obligation. This can include 
any legal obligation that the Group may have to regulators, 
customers and counterparties. Legal risk includes, but is not 
limited to, exposure to fines, penalties or punitive damages 
resulting from supervisory actions, as well as ordinary damages 
in civil litigation, related legal costs and private settlements. 
From time to time, the Group may be subject to material 
litigation, regulatory actions, legal or arbitration proceedings 
and other contingent liabilities which, if they crystallise, may 
adversely affect the Group’s results. 

Legal risk is a subset of Operational Risk and managed with 
policies, processes and practices aligned to the Operational 
Risk Management Framework. The Group Legal function 

Pandemic Risk
Pandemic Risk is the risk that the Group may be adversely 
impacted by an epidemic of an infectious disease that has 
spread across a large region, affecting a substantial number of 
people. The Group is vulnerable to the impacts of epidemics or 
pandemics. The COVID-19 pandemic has had and is expected 
to continue to negatively impact our customers, shareholders, 
employees and financial performance. 

Pandemic Risk is a subset of Operational Risk and managed 
with policies, processes and practices aligned to the 
Operational Risk Management Framework. Business Continuity 
Management (BCM) is a dedicated enterprise control function 
that includes policies, standards and procedures for ensuring 
that in the event of a disruption critical business operations can 
be maintained or recovered in a timely fashion. BCM provide 
the platform for building resilience and the capability for an 
effective response that safeguards the Group and the interest 
of our key stakeholders. The BCM function assists with the 
Group’s management response to Pandemic Risk through a 
dedicated Pandemic Plan and related crisis management tools 
including the Contingency Funding Plan and Major Incident 
Plan.

Transformation/Change Risk
Transformation/Change Risk are those risks that may impact 
on the successful delivery of an initiative or are introduced to 
the Group upon implementation of an initiative. Transformation/
Change Risk is a subset of both Strategic and Operational Risk 
and managed with policies, processes and practices aligned 
to the Operational Risk Management Framework. The Group 
continues to execute its transformation and growth strategy 
and an Enterprise Delivery Framework has been developed 
which outlines the process of how the Group delivers 
transformation and programs of work including consideration 
of resourcing, risk, issues and interdependencies.

Employment Practices and Workplace Safety Risk 
Employment Practices and Workplace Safety Risk is the risk of 
losses arising from acts that are inconsistent with employment, 
health or safety laws or agreements, from payment of 
personal injury claims or from diversity/discrimination events. 
Employment Practices and Workplace Safety Risk is a subset 
of Operational Risk and managed with policies, processes and 
practices aligned to Operational Risk. The Group has a Code 
of Conduct which provides a framework and sets expectations 
for all employees, executives and directors. The Group is 
committed to promoting a culture of integrity and ethical 
behaviour, where all of our decisions, actions and behaviours 
reinforce our corporate values and code of conduct. 

Taxation Risk
Taxation Risk is the risk that changes or non-compliance with 
the tax system could affect the Group’s expected profitability. 
Tax laws are highly complex and open to interpretation. The 
Group is required to comply with statutory obligations and 
make tax payments in accordance with relevant tax rules 
and legislation. Taxation risk is a subset of Operational Risk 
and managed with policies, processes and practices aligned 
to Operational Risk. The Group has a Taxation Policy which 
supports effective management of the Group’s Taxation Risk. 

26      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

Business uncertainties 
The financial prospects of any company are sensitive to 
the underlying characteristics of its business. The external 
operating environment can at times be dynamic, volatile and 
unpredictable. The external environment and emerging trends 
are considered as part of the strategic planning process. 
Uncertainties remain and risks arising from the external 
environment need to be managed and remain a focal point. 

A summary of the significant uncertainties are presented below.

Dependence on prevailing macroeconomic and 
financial market conditions
The business is highly dependent on the general state of 
the domestic economy and global financial markets. Our 
performance can be significantly impacted by economic and 
political events, both domestic and international, as well as 
by natural disasters and pandemics. This includes the level of 
economic activity and demand for financial services by our 
customers. In particular, lending is dependent on customer 
and investor confidence, the overall state of the economy 
including employment levels, the residential lending market and 
the prevailing interest rate environment. The Group’s Economic 
Oversight Committee is responsible for the approval of 
forecast macroeconomic scenarios.

Geopolitical tensions/events
Geopolitical tensions/events arise due to differing global 
political agendas which may result in international trade wars 
and a general loss of business confidence. The global economy 
may then experience a slowdown which reduces global 
appetite for Australian exports. The Group may be significantly 
affected by geopolitical tensions/events which may impact our 
ability to deliver our strategy and business objectives. 

Ongoing COVID-19 intervention measures
The ongoing intervention measures such as the lockdowns 
implemented across Australia, state border closures, travel 
and trade restrictions which have been taken to contain the 
spread of COVID-19 variants has had an adverse effect on 
our customers, communities and the economy. There are a 
number of uncertainties in relation to the extent and duration 
of intervention measures which impacts on household demand, 
business activity and slows economic recovery. The impact of 
prolonged lockdown restrictions causes large scale economic 
and financial disruption and may have significant long term 
effects on our customers and businesses across a wide 
range of industry sectors. The Group continues to support its 
customers with assistance measures.

Climate change and other environmental factors
The Group and its customers and external suppliers are 
based in, and operate across, a diverse range of geographical 
locations. Physical drivers such as climate change including 
increases in temperatures and sea levels and the frequency 
and severity of adverse climate events, has the potential to 
disrupt business activities, impact on our operations, damage 
property, impact on our customers and affect the value of 
assets held in affected locations, and our ability to recover 
amounts owing to us. 

Market Competition 
The markets in which we operate are highly competitive 
and may become even more so. Factors that contribute 
to competition include mergers and acquisitions, changes 
in customer behaviour, entry of new participants, the 
development of new sales methods and regulatory change. 
Increasing competition could potentially lead to reduced 
business volumes and revenue, a compression in our net interest 
margins, as well as additional costs to retain market share. 
The Group is also dependent on its ability to offer products 
and services that meet changing customer preferences.

A weakening in the Australian real estate market
Residential, commercial and rural lending, together with 
property finance, constitute important businesses to us. A 
significant slowdown in Australian property markets, including 
a decrease in Australian property valuations, could decrease 
the amount of new lending the Group is able to write and/or 
increase the amount of credit losses from existing loans, as well 
as impact the valuation of the Homesafe portfolio.

Changes in monetary policy
The Reserve Bank of Australia (RBA) sets official interest rates 
so as to affect the demand for money and credit in Australia. 
The cash rate influences other interest rates in the economy 
which then affects the level of economic activity.

Movements in the cash rate impact our cost of funds for 
lending and investing and the return earned on these loans and 
investments which can impact our net interest margin.

Changes in monetary policy can also affect the behaviour of 
borrowers and depositors, such as potentially increasing the 
risk that borrowers may fail to repay their loans, or repay their 
loans in advance, and in the case of depositors, potentially 
increasing the risk that they may seek returns in other asset 
classes.

Credit Ratings
External credit ratings have a significant impact on both 
our access to, and the cost of, capital and wholesale 
funding. Credit ratings may be withdrawn, made subject 
to qualifications, revised, or suspended by a credit rating 
agency at any time. Also, the methodologies by which they 
are determined may be revised. A downgrade or potential 
downgrade to our rating may reduce access to capital and 
wholesale debt markets, potentially leading to an increase 
in funding costs, as well as affecting the willingness of 
counterparties to transact with the Group. 

Capital Base 
The capital base is critical to the management of our 
businesses and our ability to access funding. We are required to 
maintain a level of capital by APRA and other key stakeholders 
to support our business operations and risk appetite. There can 
be no certainty that additional capital required in the future will 
be available or able to be raised on acceptable terms. 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      2 7

Remuneration
Report

Contents

Section 1:  Remuneration Overview

Section 4: 

Executive statutory remuneration 

Section 2:   Remuneration Framework in detail

Section 5:  Non-executive Director remuneration

Section 3:  Variable reward outcomes for FY2021

Section 6: 

Loans and other transactions

This Remuneration Report is for the financial year ended 30 June 2021. The Report has been prepared 
in accordance with section 300A of the Corporations Act 2001 and the Corporations Regulations 2001 
and has been audited. The Remuneration Report sets out our remuneration framework, the remuneration 
arrangements applicable to the Key Management Personnel (KMP), and the link between performance 
and remuneration outcomes for the year.

From the Governance and HR Committee Chair

The Board of Bendigo and Adelaide Bank are pleased to 
present the following Remuneration Report to shareholders. 
It provides both details of the remuneration outcomes for the 
year and some indication of how we approach remuneration 
matters.

Our goal is to establish remuneration structures that reward 
appropriate behaviours, discourage poor behaviour and 
decisions, align the interests of the individuals with the 
agendas of a broad group of stakeholders and allows us to 
attract talented and dedicated people to the Bank. We hope 
the following report provides you with an understanding of how 
we go about pursuing these goals and the outcomes of the 
decisions we have made to achieve them.

Some key highlights from the report are:

Details of the new executive remuneration framework can be 
found in section 2. The executive remuneration arrangements 
were restructured at the start of FY2021 with key impacts on 
executives summarised. The value of the prior year deferred 
base grant was transitioned to cash salary for executives, 
except for the Chief Executive Officer and Managing Director 
whose structure had been partly locked in until the end 
of FY2023. This has seen an increase in cash salary, but 
no change in Total Aggregate Reward. Under the revised 
remuneration structure, executives received grants of Loan 

Funded Shares and Performance Rights in November, following 
the 2020 Annual General Meeting and the approval of the 
Chief Executive Officer and Managing Director's grants. 

The FY2021 financial results show that our strategy is 
delivering for customers and shareholders. While a bonus pool 
for salaried staff was established, cash short-term incentives 
were removed from the executive reward structure, and no 
cash incentives were paid to executives. 

Following the end of the prior financial year deferred base 
pay for the executives, including the Chief Executive Officer 
and Managing Director, vested. For executives, this was 
the final tranche of deferred base pay under the previous 
reward framework. The long-term incentive grant made to 
management KMP in FY2019, excluding our Chief Executive 
Officer and Managing Director, was tested and the tranche 
with the relative Total Shareholder Return measure did not vest. 
However, the Bank has continued to maintain our customer 
advocacy advantage over our peers, which resulted in 
performance rights with a ‘Customer Hurdle’ vesting. 

 We hope you find the following report helpful and informative.

Tony Robinson 
Chair – Governance and HR Committee 

28      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

Executive remuneration outcomes for FY2021

Remuneration 
component

Remuneration 
outcomes

Fixed Base

Deferred base 
remuneration

Short-term 
incentive (STI)

Long-term 
incentive (LTI)

Non-executive 
director fees

There were no increases in fixed base for executives in FY2021, however there was a change 
to the remuneration structure and the split between cash and equity. In the new executive 
remuneration structure implemented this year, the reward value of the previous year’s deferred 
base remuneration was transitioned to cash salary for all management KMP except the Chief 
Executive Officer and Managing Director. 

The Chief Executive Officer and Managing Director elected to take a 10% reduction in fixed 
remuneration for the six-month period 1 November 2020 through to 30 April 2021. She also 
contributes $5,000 to our scholarship program.

No grants of deferred shares were made, and this element has been removed from our 
executive remuneration structure. 

As approved by shareholders at the 2018 AGM, a grant of 200,000 deferred shares was 
made in 2018 to the Chief Executive Officer and Managing Director and 50,000 of these 
deferred shares are considered part of the Chief Executive Officer and Managing Director’s 
remuneration for the year ending 30 June 2021. 

The vesting criteria for the deferred base pay grants made in FY2020 were satisfied and the 
Board approved the vesting of the shares without adjustment. 

The STI plan was removed from the executive remuneration structure in FY2021. No STI nor 
other cash incentive payment was made to executive KMP for the year, 

The Bank’s salaried employees participated in a group-wide Value Creation Dividend plan 
which yielded a pool of $10 million made available for payment and will be distributed to 
over 2,500 employees in late September 2021.

The Chief Executive Officer and Managing Director  eceived a grant of loan funded shares and 
performance rights in accordance with the terms approved by shareholders at the 2020 AGM. 
The grant is subject to a four-year performance period.

Loan funded shares and performance right grants were made to other executives in 
accordance with their remuneration mix. The grants are subject to a four-year performance 
period in total. 

The long-term incentive grant made in FY2019 to executives, excluding the current Chief 
Executive Officer and Managing Director, was tested at the end of the FY2021 year. 

The relative TSR performance measure for performance rights granted fell below the median of 
the peer group. As a result, the sleeves of the grants that were linked to the relative TSR were 
forfeited.

The sleeve of grant that was linked to the Customer Hurdle vested in full. This was in recognition 
of the Bank’s relative NPS being 26.7 points above the industry average for the 3-year 
performance period finishing 30 June 2021.

The results of performance right testing are provided at Section 3 of this report. Note the 
FY2019 Chief Executive Officer and Managing Director grant was a 4-year grant, and will be 
tested at the end of FY2022.

There was no change in the annual fee payment for non-executive directors for the FY2021 
year, and the non-executive directors continue to contribute $5,000 each to the Bank’s 
scholarship program. 

The Board elected to take a 10% reduction in fees for the six-month period 1 November 2020 
through to 30 April 2021.

The aggregate non-executive director fees paid for the year was $1.821 million which 
represents 72.9 percent of the $2.5 million fee cap approved by shareholders. No additional 
fees were paid to the non-executive directors for their committee memberships.

The annual base fee has not been increased over the last 12 months. 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      2 9

Section 1: Remuneration overview

Executive remuneration framework FY2021

Our values

Teamwork
We are one team 
with one vision

Integrity
We build a 
culture of trust

Performance
We strive for 
sustainable success

Engagement
We listen, 
understand – 
then deliver

Leadership
We all lead 
by example

Passion
We believe in 
what we do

Remuneration Principles

Simplicity
The link between 
performance, value 
created, and reward 
should be clear and the 
framework easy for all 
employees to understand 
so that it effectively 
attracts, retains and 
motivates the talent 
the organisation needs 
to deliver long term 
sustainable success.

Transparency
The Bank commits to 
providing employees with 
visibility wherever possible 
of the considerations made 
in making reward decisions 
and fairly undertaking all 
performance and reward 
processes to support the 
objective of fair remuneration. 
This includes addressing, 
when necessary, gender pay 
equity.

Alignment with Values
Remuneration should 
reinforce the corporate 
values of teamwork, 
integrity, performance, 
engagement, 
leadership and 
passion. Individual 
reward outcomes are 
first dependent on the 
success of the Bank, 
Division and team.

Appropriate Risk 
Behaviour
Remuneration should 
encourage innovation 
and prudent risk 
taking that supports 
the achievement of 
superior long-term 
results for shareholders 
and customers 
and supports the 
risk management 
framework of the Bank.

Good customer 
Outcomes

Reward structures 
and practices will be 
designed to minimise 
the risk of incentivising 
behaviours that may 
lead to poor customer 
outcomes whilst 
encouraging the right 
behaviours, at the 
right time for great 
customer experiences.

Fixed Reward

Variable Reward - Equity

Remuneration Framework

Fixed Base - Cash

Deferred Base - Equity

Comprise base salary and 
superannuation contributions.

Set by reference to the 
size, complexity of role and 
individual responsibilities. 

External market benchmarking 
includes comparable roles 
in the banking sector and 
companies of a similar size, 
complexity and performance 
outlook.

Recognises an individual’s 
experience, skills, 
competencies and value.

* MD only, with final tranche 
from FY2019 grant vesting in 
FY2023.

Deferred shares (fully paid 
ordinary shares) issued at 
no cost and beneficially 
owned by the executive from 
grant date. They cannot 
be received as cash unless 
Board decides otherwise.

Grants are subject to 
continued employment 
(“service condition”) over the 
deferral period.

Long Term Incentive (LTI)

Loan Funded Share Plan

Performance Rights

Annual grants of Performance 
Rights. Each right represents 
an entitlement to one ordinary 
share in the Bank.

Rights are granted at no cost 
and have no exercise price.

Vesting is subject to relative 
Total Shareholder Return (rTSR) 
performance measures, risk and 
service condition tested over 4 
years.

Shares granted with a non-
recourse interest free loan subject 
to performance criteria. Dividends 
received pay off the loan for the 
duration of the grant. Plan operates 
over 6 years.

At 2 years, performance is measured 
against Cost to Income ratio 
(50%), relative Net Promoter Score 
(25%) and Market Share (25%) to 
determine vesting. 

Any vested shares are subject to a 
further 2 year deferral period. Any 
unvested shares are forfeited.

At year 4 participants have another 
2 years to settle the loan.

All equity grants are subject to ongoing risk adjustment & the Clawback and Malus Policy

Minimum Shareholding Policy (MSP)

In FY2021, the Bank introduced a Minimum Shareholding Policy (MSP) for its Executives and Non-executive Directors. 
The MD must accumulate BEN shares equal to 150% of Fixed Base and other Executives must accumulate 75% of Fixed Base over a 
5-year period from the later of, the date of the introduction of the policy or their date of appointment. 
For Non-Executive Directors, including the Chair must accumulate 100% of their base fee over a 5-year period. For more details, please 
refer to page 33.

30      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

Group financial performance

The level of variable remuneration outcomes reflects the Bank’s performance as presented in this five-year snapshot of key 
measures and metrics. 

Group Performance Measures 

Cash Earnings1 ($m)

FY Closing Share Price ($)

Relative TSR Percentile2

445.1

418.3

415.7

457.2

11.08

10.84

11.58

10.49

60

301.7

7.01

41

41

47

23

Annual relative NPS 
compared with industry 
average3

30.7

28.1

28.3

27.5

25.8

2017 2018 2019 2020 2021

2017 2018 2019 2020 2021

2017 2018 2019 2020 2021

2017 2018 2019 2020 2021

1. 
2. 
3. 

Cash earnings is an unaudited, non-IFRS financial measure
Relative TSR percentile rank versus ASX comparator group over the performance period tested at the end of each corresponding financial year
Annual relative NPS sourced from Roy Morgan Research and represents the average of the 6 month rolling scores as at December and June compared with the industry average.

Variable Reward Outcomes for Executives

Average STI awarded as a % of maximum 
opportunity

Financial year ending

2017

2018

2019

2020

20211

55.4%

63%

0%

0%

n/a

Percentage of LTI which vested

0%

0%

83%

30%

35%

1. 

STI is no longer part of the Executive reward framework from 2021

Below is a summary of other key performance metrics for the previous five years, including FY2021.

Company performance measure

Statutory net profit after tax ($m)

Statutory earnings per share (cents)

Cash earnings per share (cents)

Dividends paid and payable (cents per share)

Financial year ending

2017

429.6

90.9

88.5

68.0

2018

434.5

89.9

92.1

70.0

2019

376.8

77.1

85.0

70.0

2020

192.8

38.1

59.7

35.5

2021

524.0

98.1

85.6

50.0

Total shareholder return (annual)

22.5%

4.2%

14.2%

36.0%

55.5%

Annual relative NPS compared with 
industry average 1,2

+30.7

+28.1

+28.3

+27.5

+25.8

1. 
2. 

Annual relative NPS sourced from Roy Morgan Research and represents the average of the 6 month rolling scores as at December and June compared with the industry average.
Roy Morgan data provided for FY2020 has been adjusted due to a reporting issue that occurred during FY2020, however this did not result in any adjustments to LTI outcomes 
relating to FY2020.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      3 1

Risk and remuneration consequences

Hedging and margin loan restrictions 

The Bank is committed to effective remuneration practices 
that reward performance in a manner that is appropriate and 
consistent with shareholder and regulatory expectations, 
including the requirements under Prudential Standard CPS 510 
Governance and the Banking Executive Accountability Regime 
(BEAR).

The Clawback and Malus Policy sets out some of the 
circumstances in which the Board may seek to reduce or 
recoup “at risk” remuneration (whether vested or unvested) 
or take other actions to ensure remuneration outcomes are 
appropriate in light of all the circumstances, including those 
which arise or come to light after “at risk” remuneration has 
been granted or delivered. The policy applies to all employees 
of any Group Company who receive “at risk” remuneration, 
meaning the portion of an employee’s remuneration that is 
subject to performance conditions, vesting conditions or a real 
risk of forfeiture. It includes all variable remuneration, one-off 
or special incentive arrangements in place, provided in cash or 
equity.

Taking into account the provisions of the Clawback and 
Malus Policy, the Board has discretion, having regard to the 
recommendations of the Governance and HR Committee, to 
adjust variable remuneration (including Annual Variable Reward 
and LTI) to reflect the following:
a.  The outcomes of business activities.
b.  The risks, including non-financial risks, related to the 

business activities taking into account, where relevant, the 
cost of the associated capital.

c.  The time necessary for the outcomes of those business 

activities to be reliably measured.

This includes adjusting performance-based components of 
remuneration downwards, to zero if appropriate, in relation to 
particular persons or classes of persons, if such adjustments 
are necessary to: 
a.  Protect the financial soundness of the regulated institution; 

or 

b.  Respond to significant unexpected or unintended 

consequences that were not foreseen by the Board.

In these circumstances, this may involve the Board deciding, 
having regard to the recommendation of the Governance and 
HR Committee, to clawback the deferred component of an 
Annual Variable Reward award or LTI grant during the deferral 
period. This may include the deferred component and the 
awarded or granted component.

The Board also has discretion to adjust positively in cases 
where the organisation has mitigated high-risk events and 
demonstrated a successful risk culture. 

The accountability obligations for accountable persons are 
outlined in the Bank’s BEAR policy. As outlined in the BEAR 
Policy, the Board may determine that the accountable person 
has breached their accountability obligations. If the Board 
makes such a determination, the Bank may not pay some or 
all of the accountable person’s variable remuneration, including 
deferred remuneration, as it sees fit. 

32      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

The remuneration policy mandates that executives, and 
their closely related parties, may not enter into a transaction 
designed to remove the at-risk element of equity-based pay 
before it has vested, or while it is subject to a trading restriction. 
The restriction is contained in the Remuneration Policy. The 
Bank treats compliance with the requirement as important and 
at the end of each year requires the individuals to confirm they 
have complied with the restriction. If the restriction is breached 
the individual will forfeit all equity-based remuneration that is 
subject to the prohibition at the time of the breach. 

The Bank’s Trading Policy also prohibits KMPs from using the 
Bank’s securities as collateral in any margin loan arrangements.

Minimum Shareholding Policy

The Bank has adopted a Minimum Shareholding Policy (MSP) 
in order to further strengthen the alignment between the 
interests of Directors and executives, and BEN’s shareholders. 
The MSP supports a focus on long term shareholder value by 
requiring Directors and senior executives to build a minimum 
shareholding in BEN and maintain it during their tenure. 

Under the MSP, the requirements are:
• 

Chief Executive Officer and Managing Director: 1.5 x Fixed 
Base including the notional annual value of her deferred 
base pay
Other Executives: 0.75 x Fixed Base
Chair: 1 x annual Chair base fee
Non-executive Directors: 1 x annual Director base fee

The shares that are considered to contribute towards the MSP 
level are:
• 

shares which are held directly, indirectly or beneficially by 
an Executive or Non-executive Directors; 
shares which are held by a close family member of the 
Executive or Non-executive Directors; 
shares which are held by an entity over which the 
Executive or Non-executive Directors has, directly or 
indirectly, control, joint control or significant influence;
any vested shares from incentive plans which are retained 
by the Executive; and
any unvested shares from incentive plans which are 
subject only to service conditions and risk adjustment that 
are held by Executive.

• 
• 
• 

• 

• 

• 

• 

For Executives, shares granted under the Loan Funded Share 
Plan will be included once these have been performance 
tested and still subject to a service condition.

In assessing whether the minimum shareholding level has 
been achieved, the value of the shares will be calculated as 
the acquisition cost of the relevant shares. In the case where 
shares were granted under equity incentives or salary/fee 
sacrifice plans the allocation price has been used. 

Once the minimum shareholding level has been assessed as 
met for the first time, the Executive or Non-executive Directors 
will be deemed to have met the policy requirements. The 
Executive or Non-executive Directors has five years from the 
latter of the date of the policy or date of appointment to meet 
the policy requirements. The policy was introduced on 25 
August 2020.

The Board may, at any time and in its sole discretion, amend 
the minimum shareholding levels and/or timing requirements set 
out above.

Remuneration governance

The Governance & HR Committee assists the Board in relation 
to the Group’s remuneration arrangements. The Board makes 
all final decisions in relation to those arrangements. The current 
members of the Committee are all independent Non-executive 
Directors:
a.  Tony Robinson (Chair) 
b. 
Jacqueline Hey
c.  Vicki Carter
d.  David Matthews

A summary of the Committee’s remuneration responsibilities 
is presented below and the Committee Charter is available 
from the Corporate Governance section of the Bank’s website 
at http//www.bendigoadelaide.com.au/public/corporate_
governance/index.asp.

The Committee’s remuneration responsibilities include 
conducting regular reviews of, and making recommendations 
to the Board on, the remuneration strategy and policy 
taking into account the Group’s objectives, risk profile, 
shareholder interests, regulatory requirements and market 
developments. The Committee is also responsible for making 
recommendations to the Board on:
a. 

the remuneration arrangements for executives, including 
the terms on which performance-based remuneration will 
be provided; 
the performance-based remuneration outcomes for the 
executives; and
the annual bonus pool.

b. 

c. 

The Committee makes recommendations to the Board on 
the exercise of the Board’s discretion to adjust incentive and 
performance-based remuneration to reflect the outcomes of 
business activities and the risks relating to those activities. 

The Committee is also responsible for recommending to the 
Board the remuneration matters specified by the Australian 
Prudential Regulation Authority under Prudential Standard 
CPS 510 Governance relating to other designated responsible 
persons, risk and financial control personnel and material risk 
takers.

The Committee also has responsibility for providing input 
into the Group’s risk management framework in relation to 
remuneration risk, in particular, recommending to the Board the 
remuneration arrangements for the Executives. 

The Committee may consult a professional adviser or 
expert, at the cost of the Bank, if the Committee considers it 
necessary to carry out its duties and responsibilities. During 
FY2021, the Governance and Human Resources Committee 
engaged KPMG to provide support as part of the Bank’s 
review of the executive remuneration framework and NED Fee 
structures. KPMG provided market practice, remuneration data, 
trends and assistance with other ad-hoc tax and legal matters. 
KPMG did not provide any remuneration recommendations as 
defined in the Corporations Act 2001 (Cth) to the Committee 
during FY2021.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      3 3

Key Management Personnel

KMPs are the persons with authority and responsibility for planning, directing and controlling the activities of the Group. The KMP 
for the financial year comprise the Directors and Executives listed below.

Name

Position

Non-executive directors

Jacqueline Hey

Chair 

Vicki Carter

David Foster

Jan Harris

Jim Hazel

Non-executive Director

Non-executive Director 

Non-executive Director

Non-executive Director

Rob Hubbard

Non-executive Director

David Matthews

Non-executive Director

Tony Robinson

Non-executive Director

Term as 
KMP

Current 
Shareholding

Progress against 
Minimum 
Shareholding Policy 1

Full Year

Full Year

Full Year

Full Year

Full Year

Full Year

Full Year

Full Year

93%

83%

27%

44%

> 100%

> 100%

> 100%

> 100%

On track

On track

On track

On track

Meets

Meets

Meets

Meets

Executives

Marnie Baker

Managing Director & 
Chief Executive Officer

Full Year

> 150%

Meets

Ryan Brosnahan

Chief Transformation Officer

Taso Corolis

Travis Crouch

Chief Risk Officer

Chief Financial Officer

Richard Fennell

Executive, Consumer Banking

Full Year

Full Year

Full Year

Full Year

13%

> 75%

38%

> 75%

Alexandra Gartmann

Executive, Rural Bank, Partnerships, 
Public and Corporate Affairs

Full Year

> 75%

Bruce Speirs

Executive, Business Banking

Full Year

35%

On track

Meets

On track

Meets

Meets

On track

1. 

The Minimum Shareholding Policy (MSP) was introduced on 25 August 2020, refer to Page 33 for more details. The MSP requires Non-executive Directors and the Executive to 
meet the minimum shareholding requirements within 5 years of the policy introduction or within 5 years of appointment, whichever is later. For all current KMP, the MSP must be 
met by 25 August 2025.

34      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

Executive remuneration mix

The total target reward for executives is set by the Board at the 
start of each year and represents the potential target maximum 
reward. The arrangements are reviewed by the Governance & HR 
Committee to ensure the mix and total target reward continues to 
be fair and balances the interests of stakeholders. 

• 

at the end of year 4. 
Performance Rights issued under a new Omnibus Equity Plan 
– a new long term equity incentive plan with the performance 
rights subject to a 4 year relative total shareholder return 
performance measure. 

As described in last year’s report, a revised executive remuneration 
framework was introduced in FY2021. The key objectives of the 
remuneration framework are:
1.  Closely align executive reward with the Bank’s strategic 

imperatives to drive performance in areas that will create 
sustainable long term shareholder value - the Bank has a 
significant transformation agenda that will require the Bank to 
reduce its cost base, while continuing to grow market share 
and maintaining our customer advocacy advantage. 
2.  Support the Bank’s culture of sharing in collective success – 
outcomes under the framework are directly linked with the 
shareholder experience so that executives are encouraged to 
think and act like owners.

3.  Address evolving regulatory change and to support the Bank’s 
existing strong risk culture and provide for longer deferrals and 
clawback in line with the Banking Executive Accountability 
Regime (BEAR) and APRA’s evolving requirements.

To meet these objectives, the framework consists entirely of long 
term equity grants, made up of two components, each vesting over 
4 years, as follows: 
• 

Loan funded shares issued under a new Loan Funded Share 
Plan – a new equity incentive plan with the shares subject to 2 
year performance measures that are linked to delivery of the 
Bank's strategy, a 4 year service condition and a risk gateway 

The new framework has facilitated a realignment of deferred 
base pay grants being incorporated into executive’s cash salary. 
Under the BEAR remuneration requirements deferred base pay 
was considered variable remuneration, and subject to additional 
restrictions. This changed the grants from their original intent, which 
was to align a portion of an executives fixed remuneration with 
the shareholder. Therefore, the Bank chose to implement the loan 
funded share plan to create the alignment with shareholders. 

The transition to the new framework was done in a way to ensure 
there is no material change to the in executives' overall incentive 
opportunities, which remain modest compared to our peers. The 
new framework is consistent with the Bank’s long held view that 
remuneration structures which are weighted towards short-term 
and individually focussed performance are incompatible with our 
strategy and may encourage risk, poor culture and behaviour. 
By removing the cash short-term incentive, the new executive 
framework is focussed on long term, sustainable, shareholder 
returns.

The below table sets out the target remuneration mix, and 
split between cash and equity, for each executive. The actual 
remuneration mix will vary depending on performance outcomes. 
The percentages also represent the maximum opportunity for each 
component.

KMP

Position

M Baker

Chief Executive Officer and 
Managing Director 

R Fennell

Executive, Consumer Banking

Other executives (average) 

Fixed 
base

46%

65%

70%

Deferred 
Base 
Shares

Loan 
Funded 
Share Plan 1

Performance 
Rights

Awarded 
as Cash

Awarded 
as Equity

19%

n/a

n/a

25%

25%

20%

10%

10%

10%

46%

65%

70%

54%

35%

30%

1. 

The grant value of the Loan Funded Share Plan is equal to 3.9x the reward value. The multiple reflects that the economic outcome of the Loan Funded Share is similar to that of a 
share option. The multiple was determined as part of the transition. 

This chart illustrates the reward mix elements and compares the Chief Executive Officer and Managing Director with other executives. 

Chief Executive Officer and 
Managing Director 

Executive, Consumer Banking

Other Executives

46%

19%

25%

10%

65%

70%

25%

10%

20%

10%

Fixed Base

Deferred Base 
Shares

LTI - Loan Funded 
Share Plan

LTI - Performance 
Rights

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      3 5

Remuneration time horizon

The following provides an illustration of how FY2021 remuneration will be delivered to the Chief Executive Officer and Managing Director  
and other Executive KMP. 

Vesting date

Fixed 
Base

FY2019 MD 
Deferred Base
Shares

Tranche 3

2-year performance period

2-year vesting period

2-years

Loan funded 
share plan

Three separate tranches:
•  Cost To Income
•  Market Growth
•  Customer Advocacy

Vesting period with risk 
assessment at end of 2-years

2 additional years 
to pay off the loan

4 year performance period

Long term 
incentive

Relative Total Shareholder Return

FY21

FY22

FY23

FY24

FY25

FY26

With the introduction of the new Executive Remuneration 
Framework in FY2021, the reward mix was realigned. This 
resulted in the value of the prior year’s Deferred Base Shares 
component being delivered as part of the cash salary. The 
Chief Executive Officer and Managing Director was granted 
Deferred Base Shares in 2018 that vest on a staggered 
timeline and will expire in 2023.

Therefore, the Board determined that this element of the 
reward mix realignment did not apply to the Chief Executive 
Officer and Managing Director at this time.

The reward mix realignment did not result in any material 
changes to the overall total aggregate reward for our 
Executives as illustrated in the following chart.

$000's

2,500

2,000

1,500

1,000

500

0

LTI - Performance 
Rights

LTI - Loan Funded 
Share Plan

STI

Deferred Base 
Shares

Fixed Base

M Baker
FY2020 
Reward Mix

FY2021 
Reward 
Realigned

Other 
Executives 
(Average)
FY2020 
Reward Mix

FY2021 
Reward 
Realigned

Remuneration received by current Executives

The following table is a voluntary, non-statutory summary of 
the remuneration paid or which vested to the executives for 
the 2021 and 2020 financial years. Not all amounts have been 
prepared in accordance with Australian Accounting Standards 
and this information differs to the statutory remuneration 
disclosures presented at Section 4 which has been prepared in 
accordance with Australian Accounting Standards. 

36      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

The disclosures include prior year equity grants that vested to 
individual executives. The value for the vested grants has been 
calculated by multiplying the number of equity instruments 
by the closing share price at the end of the deferral or 
performance period.

Name

Fixed Annual Remuneration1

Cash salary 

Realigned 
deferred base to 
cash salary 2

Prior years’ 
deferred 
base 
vested 3

Cash STI 4

Prior years’ 
deferred STI 
vested

Prior years’ 
LTI 
vested 5

Total
remuneration 
realised

M Baker 

2021

$1,188,826

2020

$1,222,535

n/a

 -

$583,810

$376,788

R Brosnahan 6

2021

$661,753

$100,000

$90,508

2020

$468,377

 -

-

T Corolis

T Crouch

R Fennell

2021

$572,131

$100,000

$90,508

2020

$594,322

 -

$65,025

2021

$506,642

$100,000

$90,508

 n/a

2020

$538,304

 -

$65,025

2021

$723,010

$165,000

$149,336

2020

$761,510

 -

$107,295

A Gartmann

B Speirs

2021

$520,566

$100,000

$90,508

2020

$541,768

 -

$52,021

2021

$532,202

$100,000

$90,508

2020

$515,371

 -

$65,025

n/a

$0

n/a 

$0

n/a 

$0

$0

n/a 

$0

n/a 

$0

n/a 

$0

-

-

$1,772,636

$32,421

$47,878

$1,679,622

- 

-

- 

-

 -

-

 -

-

-

$54,496

$28,727

$54,496

$852,261

$468,377

$817,135

$688,074

$751,646

$9,569

$612,898

$95,365

$1,132,711

$36,017

$47,878

$952,700

 -

-

 -

-

$51,086

$19,151

$51,086

$19,151

$762,160

$612,940

$773,796

$599,547

1. 

2. 

3. 

4. 
5. 

6. 

Fixed base includes cash salary, non-monetary benefits, superannuation, and movements in accrued annual and long service leave consistent with the statutory remuneration 
table presented at Section 4.
With the exception of the Chief Executive Officer and Managing Director  the realignment of the reward mix for Executives from FY2021 resulted in the notional contractual value 
of the deferred base pay shares component being incorporated to the Fixed Base as cash.
The prior years deferred base amounts represent the grant made on 19 December 2018 for Ms Baker and 17 December 2019 for other executives of which completed the two-
year deferral period and vested. No new grants of deferred base pay shares will be made to Executives as this reward element has been removed.
From FY2021, Executives are not eligible to participate in a STI awards
The prior years’ LTI amounts represent the grant made on 17 December 2018 for all participants. These grants partially met their respective performance measures and 
accordingly partially vested with the remainder of the grant forfeited. The LTI grants made in subsequent financial years will be tested in future periods and have therefore been 
excluded from the table.
Mr Brosnahan commenced as KMP on 4 November 2019, therefore data presented for FY2020 is for a part year.

Section 2: Remuneration framework in detail

Fixed Base

Fixed base comprises cash salary, salary sacrifice and employer superannuation contributions. 

Deferred Base Pay Shares

For Chief Executive Officer and Managing Director Only
Deferred base is represented by a grant of deferred shares that are held in trust for a deferral period, and forms part of 
her total Fixed Base. Deferred shares are fully paid ordinary shares granted at no cost and are beneficially owned by the 
recipient from grant date. The grants are subject to a service condition and risk adjustment at the discretion of the Board. If 
the service condition is not met the deferred shares will not vest and are forfeited, unless the Board decides otherwise. 
The Chief Executive Officer and Managing Director received a grant of 200,000 deferred base shares in FY2019 made 
in four equal tranches of 50,000 shares and each tranche had a deferral period of 2-years, 3-years, 4-years, and 5-years 
respectively. Tranche 1 vested in FY2020, Tranche 2 in FY2021 with Tranche 3 and 4 to be tested for vesting in FY2022 and 
FY2023.
The deferred base pay shares are no longer part of the executive remuneration framework for executives. 

The following tables describe the Long Term Incentive which is in two parts, the Loan Funded Share Plan and Performance Rights plan. The 
Board believes that equity based long-term incentives are important to ensure an appropriate part of the executive’s reward is linked to 
generating long-term returns for shareholders. 

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      3 7

Long Term Incentive – Loan Funded Share Plan

Features

Approach

Instrument

Loan Funded Shares
Loan Funded Shares are ordinary shares (Shares) provided via an interest free, non-recourse loan.

Participants

Executives

Opportunity

Reward package value is 25% to 40% of Fixed Base. 
In determining the reward package value, the previous remuneration framework’s Short Term Incentive 
maximum value and half of the old Long Term Incentive value were realigned into this component.
The loan value was determined by multiplying the reward package value by a multiple which is the 
inverse of the fair value of the instrument. The fair value uses the same methodology as that of an 
option. The Board determined that a multiple of 3.9X was aligned with market practice and would 
facilitate the appropriate levels of reward outcomes in line with the intended reward package value. 
The loan value then becomes 100-150% of the Fixed Base Reward.
Number of shares granted is determined using the face value method. This is determined by dividing 
the loan value by the arithmetic average of the daily volume weighted average price of fully paid 
ordinary BEN shares sold on the ASX in the ordinary course of trading for the 5 trading days prior to 
allocation.

Measure

How

Weighting

Cost to Income ratio

Substantive progress in the Bank's CTI Ratio, 
consistent with the Bank's stated objective of 
lowering its CTI to 50% over the medium term.

Performance 
Hurdles

Market Growth

Grow its deposits and loans faster than system and 
increase its market share. 

Customer Advocacy 
(relative NPS)

Bank’s Net Promoter Score over the performance 
period (measured using a six-month rolling average) 
must be 20 points greater than the average 
performance of a peer group of Australian Banks.

50%

25%

25%

Performance targets for the Cost to Income ratio and Market Growth measures will be disclosed 
following assessment in the FY2022 Remuneration Report. 

Performance 
Period

Duration to access 
reward post grant

Vesting

Measured over 2 years + 2 further years of restriction period

4 years with 2 years to settle any outstanding loan balance

Cliff vesting
• 
• 

If the performance hurdle is met or exceeded, that proportion of the incentive will vest.
If the performance hurdle is not met, that proportion of the incentive will lapse. Shares and loan 
balance will be forfeited.

How the Loan 
works

Any dividends or other distributions paid on the Shares while the Shares are restricted, are applied (on 
a notional after-tax basis) towards repaying the loan.
Any vested shares will be used to settle the loan balance owing.

Risk Assessment 
& Risk Behaviour 
Gateway

In accordance with the Bank's clawback policy, the Board has broad discretion to ensure that, 
amongst other things, no unfair benefit is derived by any participant in the case of a material 
misstatement of financial results or serious misconduct by a participant. Reputation and conduct 
matters are also considered under the policy. 
This includes discretion to reduce or forfeit unvested awards, reset or alter the performance conditions 
applying to the applicable award or require the repayment of any vested awards. 

Cessation of 
Employment

Shares will be forfeited in the event of resignation, or the Bank terminates employment due to fraud, 
dishonesty, breach of legal duties or serious misconduct.
Where a participant ceases employment due to death, disablement, bona fide redundancy or by 
agreement with the Bank, shares will remain on-foot to be tested against the applicable performance 
conditions at the same time as continuing participants and will have 1 year to settle the loan.

38      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

Long Term Incentive – Performance Rights

Features

Approach

Instrument

Performance Rights
A performance right is a promise to an ordinary share subject to performance conditions.

Participants

Executives

Opportunity

15% of Fixed Base
In determining the reward package value, the remaining half of the old Long Term Incentive value the 
previous remuneration framework was realigned into this component.
Number of performance rights granted is determined using the face value method. This is determined 
by dividing the loan value by the arithmetic average of the daily volume weighted average price of 
fully paid ordinary BEN shares sold on the ASX in the ordinary course of trading for the 5 trading days’ 
prior to 1 July of the financial year of issue.

Performance 
Hurdles

Relative TSR
Total Shareholder Return is measured over the 4 year performance period against a peer group 
consisting of the ASX100 Companies (excluding property trusts and resources companies)

Performance 
Period

4 years

Duration to access 
reward post grant

4 years

The vesting scale is as follows: 

TSR performance against peer group 

Percentage of performance rights that vest 

At or below the 50th percentile

Vesting

At 50.1th percentile

0%

60%

Between the 50.1th and 75th percentiles

Straight-line vesting:
• 
• 

starting at 60%; and 
reaching 100% at the 75th percentile.

At or above the 75th percentile

100%

Risk Assessment 
& Risk Behaviour 
Gateway

In accordance with the Bank's clawback policy, the Board has broad discretion to ensure that, 
amongst other things, no unfair benefit is derived by any participant in the case of a material 
misstatement of financial results or serious misconduct by a participant. Reputation and conduct 
matters are also considered under the policy. 
This includes discretion to reduce or forfeit unvested awards, reset or alter the performance conditions 
applying to the applicable award or require the repayment of any vested awards. 

Cessation of 
Employment

Performance rights will be forfeited in the event of resignation, or the Bank terminates employment 
due to fraud, dishonesty, breach of legal duties or serious misconduct.
Where a participant ceases employment due to death, disablement, bona fide redundancy or by 
agreement with the Bank, performance shares will remain on-foot to be tested against the applicable 
performance conditions at the same time as continuing participants.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      3 9

Section 3: Variable reward outcomes for FY2021

Deferred Base Pay

Performance Rights

As at 30 June 2021 the service condition for the deferred 
base pay grants made to executive KMP on 17 December 
2019 and the second tranche of deferred base pay shares 
granted to the Chief Executive Officer and Managing Director 
on 19 December 2018 was met. The Board considered their 
vesting with regard to the financial soundness and risk profile 
of the organisation, it was determined by the Board to vest the 
deferred shares in full. 

Senior Executive LTI grant was tested at 30 June 2021, the LTI 
grant that was made to executives in FY2019. The LTI grant 
made to executives in 2018 had a 3-year performance period 
for the TSR and Customer Hurdle (NPS). The FY2018 Chief 
Executive Officer and Managing Director LTI granted on 12 
December 2017 to the previous Managing Director was also 
tested. This LTI had a 4-year performance period for TSR and 
the Customer Hurdle (NPS).

The number of deferred shares granted to each executive are 
presented in the table headed ‘Executive equity instrument 
grants’ at Section 4.

The results for the FY2019 LTI Senior Executive grant are 
summarised below.

Grant

Hurdle

Weighting Grant Date

Test Date

Outcome

2019 LTI Senior 
Executives

TSR

NPS

65%

35%

17.12.2018 30.06.2021

47th percentile

17.12.2018 30.06.2021

+26.7

Vested 
2021

Lapsed 
2021

0%

100%

100%

0%

Group-wide Value Created Dividend pool 

Executives were not eligible to participate in any short-term 
incentive in FY2021 as this reward component had been 
removed from the executive reward framework. However, a 
group-wide value created dividend remains as an element of 
reward for salaried employees.

The Board determined that the criteria to establish a bonus 
pool had been met as our target cash earnings target was 
exceeded. The Board considered the following bonus pool 
scorecard and performance outcomes for the financial year in 
defining the quantum of the value created dividend pool.

Approximately 2,500 salaried employees were eligible to 
participate in the group wide value created dividend in 
FY2021. A pool of $10 million was approved for distribution 
amongst this cohort. 

The actual quantum of incentive allocated to participants 
is linked to individual role and business unit performance 
and is moderated on the personal achievement of the risk 
and compliance gateway. Payments will be made in late 
September 2021.

Outcomes

Measures

Performance

Seamless 
Experience 

Efficiency

Growth 

Customer NPS

Employee Experience

Return on Tangible Equity

Cost to Income

Lending Asset Growth

Market Share (Portfolio)

Cash earnings per share

Financial Risk & 
Performance

Common Equity Tier 1 Equity

Liquidity Coverage Ratio (LCR)

Risk Weight Assets / Total Assets

Risk Adjusted Return on Capital (RAROC)

Strategic projects

Consolidate momentum for the transformation strategy through implementing the three-
year road map and embedding the operating rhythm

Gateway

Measures

The level of risk associated with the Group’s performance is within the Group’s risk appetite

Risk and 
Compliance

An effective risk culture is promoted and there is evidence of enhanced risk practice 
across the organisation

✔

Performance
✔

At or above target

Partially met

Below target

✔ Met

40      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

Section 4: Executive statutory remuneration

4.1 Senior Executive statutory remuneration details
The following table sets out the statutory executive remuneration disclosures which have been prepared in accordance with the 
Corporations Act 2001 and the Australian Accounting Standards.

Executive

Short-term employee benefits

Cash 
salary 1

STI 2

Non- 
monetary 3

Super 
annuation 
benefits 4

Other 
long-
term 
benefits 
5

Termin-
ation 
Pay-
ments 

Share-based payments 6

Perform-
ance 
rights 7

Deferred 
Shares 8

Loan 
Funded 
Shares 9

Total

Perfor-
mance 
Related 
14

M Baker10

2021

$1,174,871

n/a 

$7,980

$22,529

($16,554)

2020

$1,214,846

$0 

$14,962

$21,003

($28,276)

R Brosnahan11 2021

$717,825

n/a 

$10,049

$21,694

$12,185

2020 
(part 
year)

$433,567

$0 

$14,143

$13,732

$6,935

T Corolis 

2021

$633,583

n/a 

2020

$559,741

$0 

- 

- 

$22,529

$16,019

$21,003

$13,579

T Crouch12 

2021

$581,652

n/a 

$30,741

$28,136

($33,887)

2020

$481,833

$0 

$30,488

$21,003

$4,981

R Fennell

2021

$873,350

n/a 

$9,727

$22,529

($17,596)

2020

$682,955

$0 

$40,615

$21,003

$16,937

A Gartmann

2021

$588,361

n/a 

2020

$512,721

$0 

- 

- 

$22,529

$9,676

$21,003

$8,044

B Speirs

2021

$594,196

n/a 

$6,525

$22,529

$8,953

2020

$475,752

$0 

$6,550

$21,003

$12,067

Former Executives

S Thredgold13 2021

- 

- 

- 

- 

2020 
(part 
year)

$124,898

$0 

$1,923

$11,074

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

$155,747 $405,767 $176,611 $1,926,951

17%

$189,669 $759,667

- 

$2,171,871

9%

$102,151 $51,199

$51,944

$967,047

16%

$34,949

$34,132

- 

$537,458

7%

$55,761

$42,665

$50,282

$820,839

13%

$73,337

$90,483

- 

$758,143

10%

$55,410

$42,665

$47,996

$752,713

14%

$58,795

$90,483

- 

$687,583

9%

$94,186

$70,397

$89,864 $1,142,457

16%

$137,891 $175,786

- 

$1,075,187

13%

$52,055

$42,665

$45,711

$760,997

13%

$66,563

$80,921

- 

$689,252

10%

$52,055

$42,665

$45,711

$772,634

13%

$66,563

$90,483

- 

- 

- 

- 

- 

$672,418

10%

- 

- 

$1,026,065

2%

$809,733

$21,536

$56,901

Totals

2021

$5,163,838 n/a 

$65,022

$162,475 ($21,204)

- 

$567,365 $698,023 $508,119 $7,143,638

2020

$4,486,313  $0  $108,681 $150,824 $34,267 $809,733 $649,303 $1,378,856

n/a

$7,617,977

1. 
2. 
3. 
4. 
5. 
6. 

7. 

8. 

9. 

Cash salary amounts include the net movement in the executive’s annual leave accrual for the year. 
These amounts represent STI cash awards to Executives for the respective financial year. No STI was awarded in FY2021. 
“Non-monetary” relates to sacrifice components of executive salary such as motor vehicle costs.
Company superannuation contributions form part of the executive’s fixed remuneration and are paid up to the statutory maximum contributions base.
The amounts disclosed relate to movements in long service leave accruals. 
In accordance with the requirements of Australian Accounting Standards, remuneration includes a proportion of the fair value of equity compensation granted or outstanding during the year. The fair 
value of equity instruments is calculated as at the grant date and is progressively allocated over the vesting period. The amount included as remuneration is not related to or indicative of the benefit 
(if any) that individual executives may ultimately realise should the equity instruments vest. The fair value of performance rights as at the grant date has been calculated under AASB 2 Share-based 
Payments applying a Black-Scholes-Merton valuation method incorporating a Monte Carlo simulation option pricing model to estimate the probability of achieving the Total Shareholder Return hurdle 
and the number of performance rights that vest. The assumptions underpinning these valuations are set out in Section 4.4 
The amounts included in the performance rights column represent the fair value of performance right grants to executives amortised over the applicable vesting period. The current year amount for 
Marnie Baker represents the amortised fair value allocation for the performance right grants made during the 2019, 2020 and 2021 financial years. The comparative amount represents the final 
amortised fair value allocation for the previous performance right grant made in the 2018, 2019 and 2020 financial years. The current year amounts for other executives represent the amortised fair 
value allocation for the 2019, 2020 and 2021 performance right grants. The comparative amounts represent the amortised fair value allocation for the 2018, 2019 and 2020 performance right grants. 
The amounts included in the deferred share column comprise the fair value of the deferred base pay grants amortised over a two-year deferral period. The deferred base pay amounts for the 2021 
financial year comprise the amortised fair value of the deferred base pay grants made in the 2020 financial years. The comparative amounts represent the amortised fair value of the deferred base 
pay grants made in the 2019 and 2020 financial years.
The amounts included in the loan funded shares comprise the fair value of the loan funded share grants amortised over a four-year deferral period. The loan funded share amounts for the 2021 
financial year comprise the amortised fair value of the loan funded share made in the 2021 financial year.

10.  Ms Baker elected to take a 10% reduction in fixed remuneration for the six-month period 1 November 2020 through to 30 April 2021 and also contributes $5,000 to our scholarship program. 
11.  Mr Brosnahan commenced as KMP on 4 November 2019.
12. 
13.  Ms Thredgold ceased being a KMP on 1 November 2019 and subsequently ceased employment with the Bank on 19 December 2019. The termination payment represents a redundancy payment 

The superannuation figure for Mr Crouch includes the staff Income Protection, Death, Temporary and Permanent Disablement default fund insurance benefit.

under the terms of the Bank’s Redundancy policy.
The performance related percentage comprises of STI, the amortised fair value of performance right grants and the amortised fair value of loan funded share grants.

14. 

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      4 1

Loan Funded Shares 04.11.2020 377,777

706,443

Performance Rights 04.11.2020

36,376

79,663

R Brosnahan

Deferred Shares

17.12.2019

- 

- 

8,628

85,331

4.2 Executive equity instrument grants

Executive

Equity Instrument

Grant 
Date

Granted Granted 

M Baker 7

Deferred Shares

19.12.2018

Deferred Shares

08.04.2019

Deferred Shares

03.10.2019

Deferred Shares

03.04.2020

Units1

- 

- 

- 

- 

Deferred Shares

08.04.2021

3,493

2

$

- 

- 

- 

- 

-

Loan Funded Shares 04.11.2020 111,111

207,778

Performance Rights 04.11.2020

16,048

35,145

Performance Rights 
- Transformation

04.11.2020

28,530

163,762

T Corolis 

Deferred Shares

17.12.2019

Performance Rights 17.12.2018

- 

- 

- 

- 

Loan Funded Shares 04.11.2020 107,555

201,128

Performance Rights 04.11.2020

14,122

30,927

T Crouch 

Deferred Shares

17.12.2019

Performance Rights 17.12.2018

- 

- 

- 

- 

Loan Funded Shares 04.11.2020 102,666

191,985

Performance Rights 04.11.2020

13,480

29,521

R Fennell 

Deferred Shares

17.12.2019

Performance Rights 17.12.2018

- 

- 

- 

- 

Loan Funded Shares 04.11.2020 192,222

359,455

Performance Rights 04.11.2020

18,509

40,535

A Gartmann

Deferred Shares

17.12.2019

Performance Rights 17.12.2018

- 

- 

- 

- 

Loan Funded Shares 04.11.2020

97,777

182,843

Performance Rights 04.11.2020

12,838

28,115

B Speirs

Deferred Shares

17.12.2019

Performance Rights 17.12.2018

- 

- 

- 

- 

Loan Funded Shares 04.11.2020

97,777

182,843

Performance Rights 04.11.2020

12,838

28,115

Prior 
years’ 
awards 
vested 3

Prior years’ 
awards 
vested 4, 7

Forfeited 
/ Lapsed 
2, 6

Forfeited 
/ Lapsed 
5, 6

Units

$

Units

$

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

50,000

518,000

1,362

1,194

1,933

1,165

- 

- 

-

-

-

-

- 

- 

- 

- 

- 

85,331

- 

- 

- 

8,628

5,195

- 

- 

8,628

5,195

- 

- 

44,677

9,647

53,734

- 

- 

85,331

- 

- 

- 

- 

- 

- 

44,677

9,647

53,734

- 

- 

- 

- 

- 

- 

- 

- 

14,236

140,794

9,091

78,183

16,883

94,038

- 

- 

8,628

4,870

- 

- 

8,628

4,870

- 

- 

- 

- 

85,331

- 

- 

- 

- 

- 

- 

41,882

9,044

50,375

- 

- 

85,331

- 

- 

- 

- 

- 

- 

41,882

9,044

50,375

- 

- 

- 

- 

- 

- 

1. 
2. 

3. 

4. 

5. 

6. 

The grants to executives in FY2021 constituted 100% of the grants available for the year and were made on the terms described at Section 2. 
The value of the performance right grants and deferred share grants is the fair value (refer Section 4.4). The minimum total value of the grants, if the applicable performance and 
service conditions are not met, is nil. The future value of the rights is dependent on the achievement of the performance hurdles and the share price at the time the performance 
rights vest. As the actual value that may be derived by the executives is dependent upon the Bank’s share price at the time the rights vest, an estimate of the maximum possible 
total value in future financial years is the fair value shown above. 
The percentage of performance rights that vested in FY2021 was 35% for the FY2019 LTI Plan where the first sleeve vested at 100% when measured on NPS performance and 
the remaining sleeve lapsed when measured on relative TSR performance. The percentage of base pay deferred share grants made in prior years that vested during FY2020 was 
100%. 
The value of vested deferred shares is measured using the fair values applicable to the grant of deferred shares that vested. The applicable fair values are presented at Section 
4.4. As each deferred share represents one ordinary share in the Bank, the number of ordinary shares that will vest is the same as the number of deferred shares that were 
granted. 
The value of each instrument on the date it lapses or is forfeited is calculated using the fair value of the instrument. Performance rights and deferred shares lapse where the 
applicable performance and service conditions are not satisfied. 
The performance rights vest subject to performance, continued service and risk assessment over the applicable performance period. If performance rights do not vest at the end 
of the performance period, they are forfeited and lapse.

42      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

7. 

Ms Baker was granted 200,000 of deferred base pay shares in 2019, in four tranches of 50,000, each with a varying deferral period with the first tranche vesting in 2020. The 
dividends received on these grants were reinvested into ordinary shares and allocated in tranches alongside each of the original unvested tranches. The dividend reinvested 
deferred base pay shares allocated to the second tranche on 08.04.2019, 03.10,2019, 03.04.2020 and 08.04.2021 therefore also vest in 2021.

4.3 Movements in Senior Executive equity holdings

Executive

Equity Instrument 1

Number 
at start of 
year

Granted 
during the 
year

Vested or 
released

Lapsed or 
expired 

Net 
change 
other

Number 
at end of 
year 1, 2

M Baker

Deferred shares

163,465 

3,493 

(55,654)

Loan Funded Shares

-

377,777 

- 

Ordinary shares

552,456 

Preference shares

800 

- 

- 

Performance rights

100,000 

36,376 

55,654 

- 

- 

R Brosnahan

Deferred shares

8,628 

-

(8,628)

Loan Funded Shares

Ordinary shares

- 

- 

111,111 

- 

-

8,628 

Performance rights

31,061 

44,578 

- 

T Corolis 

Deferred shares

8,628 

- 

(8,628)

Loan Funded Shares

- 

107,555 

- 

Ordinary shares

43,896 

- 

13,823 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Performance rights

28,647 

14,122 

(5,195)

(9,647)

T Crouch 

Deferred shares

8,628 

- 

(8,628)

Loan Funded Shares

- 

102,666 

- 

Ordinary shares

19,588 

- 

13,823 

- 

- 

- 

Performance rights

18,730 

13,480 

(5,195)

(9,647)

R Fennell 

Deferred shares

14,236 

- 

(14,236)

Loan Funded Shares

- 

192,222 

- 

Ordinary shares

80,963 

- 

23,327 

- 

- 

- 

Performance rights

50,132 

18,509 

(9,091)

(16,883)

A Gartmann

Deferred shares

8,628 

- 

(8,628)

Loan Funded Shares

- 

97,777 

- 

Ordinary shares

42,666 

- 

13,498 

- 

- 

- 

Performance rights

26,856 

12,838 

(4,870)

(9,044)

B Speirs

Deferred shares

8,628 

- 

(8,628)

Loan Funded Shares

- 

97,777 

- 

Ordinary shares

12,004 

- 

13,498 

- 

- 

- 

Performance rights

26,856 

12,838 

(4,870)

(9,044)

1. 
2. 

None of the equity holdings are held nominally.
None of the deferred shares or performance rights held at year end had vested and were exercisable.

- 

- 

111,304 

377,777 

14,953 

623,063 

(700) 

100 

 -

- 

- 

- 

- 

- 

136,376 

- 

111,111 

8,628 

75,639 

- 

107,555 

1,329 

59,048 

- 

- 

- 

13 

- 

- 

- 

27,927 

- 

102,666 

33,424 

17,368 

- 

192,222 

(1,815)

102,475 

- 

- 

- 

- 

- 

- 

- 

- 

- 

42,667 

- 

97,777 

56,164 

25,780 

- 

97,777 

25,502 

25,780 

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      4 3

4.4 Equity plan valuation inputs

Performance rights 

Terms & Conditions for each Grant

Equity Instrument

Grant date

Fair 
value 1

Share 
price $

Exer-
cise 
price

Risk 
free 
interest 
rate

Divi-
dend 
yield

Ex-
pected 
volatility

Ex-
pected 
life

Perfor-
mance 
period end 
/ expiry 
date 2

Performance Rights – Sleeve 1

17.12.2018 $8.60

$10.37 -

1.89% 6.73% 23.40% 3 years 30.06.2021

Performance Rights – Sleeve 2

17.12.2018 $5.57

$10.37 -

1.89% 6.73% 23.40% 3 years 30.06.2021

Performance Rights – Sleeve 1 (MD)

19.12.2018 $8.06

$10.40 -

1.99% 6.73% 23.40% 4 years 30.06.2022

Performance Rights – Sleeve 2 (MD)

19.12.2018 $5.36

$10.40 -

1.99% 6.73% 23.40% 4 years 30.06.2022

Performance Rights - Sleeve 1

17.12.2019 $7.61

$9.89

Performance Rights - Sleeve 2

17.12.2019 $7.61

$9.89

Performance Rights - Sleeve 3

17.12.2019 $2.46

$9.89

Performance Rights - Sleeve 4

17.12.2019 $2.92

$9.89

Performance Rights – Sleeve 1 (MD)

17.12.2019 $7.61

$9.89

Performance Rights – Sleeve 2 (MD)

17.12.2019 $2.92

$9.89

Performance Rights - Transformation 17.12.2019 $7.61

$9.89

Performance Rights

04.11.2020 $2.19

$6.83

Performance Rights - Transformation 04.11.2020 $5.74

$6.83

-

-

-

-

-

-

-

-

-

0.88% 7.08% 21.23% 4 years 30.06.2022

0.88% 7.08% 21.23% 4 years 30.06.2023

0.88% 7.08% 21.23% 4 years 30.06.2022

0.88% 7.08% 21.23% 4 years 30.06.2023

0.88% 7.08% 21.23% 4 years 30.06.2023

0.88% 7.08% 21.23% 4 years 30.06.2023

0.88% 7.08% 21.23% 4 years 30.06.2023

0.19% 4.54% 29.21% 4 years 30.06.2024

0.19% 4.54% 29.21% 4 years 30.06.2024

1. 
2. 

The fair value is calculated as at grant date in accordance with AASB 2 Share-based Payments using an independent valuation. 
The Board will test the performance condition as soon as practical after year end. Any performance rights that do not vest will lapse at 5.00pm on the date the Board makes its 
decision on what performance rights vest or lapse.

Performance rights 

Terms & Conditions for each Grant

Equity Instrument

Grant date

Issue price / 
Fair value 1

Share price at 
grant date

Restriction 
period end / 
test date

Vest / 
Expiry date

Deferred Shares Base Pay (MD)

19.12.2018

$10.36

$10.40

30.06.2021

30.06.2021

Deferred Shares Base Pay

17.12.2019

$9.89

$9.89

30.06.2021

30.06.2021

1. 

The fair value of deferred share grants are calculated using the volume weighted average closing price of the Bank’s shares for the five-day period ending on the grant date.

Loan Funded Share Plan 

Equity 
Instrument

Grant date

Fair 
value 1

Share 
price $

Exercise 
price

Risk free 
interest 
rate

Dividend 
yield

Expected 
volatility

Expected 
life

Performance period end 
/ expiry date 2

Terms & Conditions for each Grant

Loan Funded 
Share Plan

04.11.2020 $1.87

$6.83

$6.75

0.26%

0.00%

27.92%

4 – 6 
years

30.06.2022 
(performance)
30.06.2024 (vesting)
30.06.2026 (expiry)

44      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

4.5 Details of unvested and untested grants

The following summary details the current LTI plans that remain on-foot, are untested and are not eligible for vesting. All plans are 
subject to a risk and compliance gateway and the Clawback and Malus policy.

Grant

Date

Measures Weighting

Performance 
Period

Vesting Schedule

Performance Rights

2019 MD LTI

19.12.2018

2020 LTI Senior 
Executives

19.12.2019

2020 MD LTI

17.12.2019

NPS

TSR

NPS

TSR

NPS

TSR

NPS

TSR

35%

65%

17.5%

32.5%

17.5%

32.5%

35%

65%

2021 LTI Senior 
Executives

04.11.2020

TSR

100%

2020 - Transformation

19.12.2019

Service

100%

2021 - Transformation

04.11.2020

Service

100%

Loan Funded Shares

CTI

50%

01.07.2018 – 
30.06.2022

01.07.2019 – 
30.06.2022 plus 1 
year holding lock

01.07.2019 – 
30.06.2023

01.07.2019 – 
30.06.2023

01.07.2020 – 
30.06.2024

04.11.2019 – 
04.11.2023

01.07.2020 – 
30.06.2024

2021 Loan Funded 
Shares

04.11.2020

Market 
Growth

25%

01.07.2020 – 
30.06.2022 plus 2 
year holding lock

NPS

25%

If target met 100%
If not met 0%

NPS: 20 points above industry 
average over performance period
• 
• 
TSR: Compared to peer group 
of ASX100 companies (excluding 
property trust and resources) over 
performance period
• 

If less than or equal to 50th 
percentile: 0%
If between 50.1th & 75th 
percentile: straight line 
vesting starting at 60% up 
to 100%
If greater than 75th 
percentile: 100%

• 

• 

100% subject to:
• 
• 

Individual performance; and 
Risk and compliance 
gateway

CTI: substantive progress to 
medium term target of 50%
Market Growth: deposits and 
lending above system; and market 
growth
NPS: 20 points above industry 
average over performance period
If target met or exceeded 
• 
100%
If target not met 0%

• 

Deferred share and performance rights grants have been 
previously made in accordance with the rules of the Bank’s 
Employee Salary Sacrifice, Deferred Share and Performance 
Right Plan. 

In FY2020, the Board approved a new set of rules, the BEN 
Omnibus Equity Plan. The terms of the two set of plan rules 
are similar, with the key difference being the BEN Omnibus 
Equity Plan provides for grants to be settled in equity or cash 
at the Board’s discretion. This was included to provide the 
Board with greater flexibility in settling equity incentive grants. 
Future grants will be made under the new set of BEN Omnibus 
Equity Plan rules. For the Loan Funded Share Plan, the Board 
approved a new set of rules, namely the BEN Loan Funded 
Shares Plan rules. 

Deferred shares and Loan Funded Shares are beneficially 
owned by the executive from grant date and the executive is 
entitled to vote, receive notices issued to ordinary shareholders 
and receive dividends during the deferral period. The recipients 
are not entitled to deal in the deferred shares until they vest, 
and the Board may treat deferred shares as forfeited before 
vesting. 

Performance rights do not carry any dividend or other 
shareholder rights such as voting. The executives are prohibited 
from dealing in the performance rights until they have been 
advised that the performance rights have vested.

If an executive ends their employment or their employment 
ends because of an act which constitutes serious misconduct, 
the deferred shares or performance rights will be forfeited on 
the executive’s last day of employment unless, in the case of 
resignation, exceptional circumstances apply, and the Board 
decides to vest some or all the shares or rights.

If an executive’s employment ends because of death, disability, 
redundancy, or any other reason approved by the Board, the 
deferred shares or performance rights will continue to be 
held as if the executive’s employment has not ended, and the 
service condition will be treated as waived, unless the Board 
decides otherwise. If the Board does decide otherwise, it may 
determine that some or all of the shares or rights are forfeited, 
which would occur on the last day of employment. 

The Board has discretion under the Plan rules to vest all or a 
specified number of deferred shares or performance rights 
if there is a takeover, compromise, scheme of arrangement 
or merger. Matters the Board may take into account include 
the Group’s pro-rata performance against the performance 
conditions and the individual’s performance.

Under the rules of the Plan the Board has discretion to satisfy 
deferred share grants and vested performance right grants by 
either issuing new shares or acquiring shares on-market. The 
shares are typically acquired on-market.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      4 5

4.6 Executive employment arrangements

The remuneration and other terms of employment for executives are contained in formal employment contracts. The material terms of 
the executive contracts at the date of this report are set out below.

Issue

Description

Applies to

What is the duration of the 
contracts?

On-going until notice is given by either party.

All executives

What notice must be provided by 
an Executive to end the contract 
without cause? 2

Between 6 and 12 months’ notice. No notice 
period required if material change in duties or 
responsibilities.

All executives

What notice must be provided by 
the Bank to end the contract without 
cause? 1

6 months’ notice or payment in lieu.2

M Baker, T Corolis, 
T Crouch, R Brosnahan 

12 months’ notice or payment in lieu.

All other executives

What payments must be made by 
the Bank for ending the contract 
without cause? 1

Payment of gross salary in lieu of period of notice 
(including payment of accrued / unused leave 
entitlements calculated to end of relevant notice 
period).

What are notice and payment 
requirements if the Bank ends the 
contract for cause?

Termination for cause does not require a notice 
period. Payment of pro-rata gross salary 
and benefits (including payment of accrued / 
unused leave entitlements) is required to date of 
termination.

All executives

All executives

Are there any post-employment 
restraints?

12-month non-competition and non-solicitation 
(employees, customers and suppliers) restriction.

Chief Executive Officer and 
Managing Director 

12-month non-solicitation (employees, customers 
and suppliers) restriction.

Other executives 

1. 

2. 

In certain circumstances, such as a material diminution of responsibility, the Bank may be deemed to have ended the employment of an executive and will be liable to pay a 
termination benefit as outlined at the row titled “What payments must be made by the Bank for ending the contract without cause”.
A review of the executive employment contract was completed in 2019 having regard to market practice. Changes to the contract included reducing the relevant notice period 
from 12 months to 6 months. The 12-month notice period for existing KMP’s has been grandfathered.

46      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

 
A review of the Non-executive Director fees was completed; 
however, the Committee has not recommended to change 
fees for the last 12 months. The Committee will consider a fee 
re-structure including amending the base fee for Non-executive 
Directors and the introduction of Committee fees in line with 
market practice. This will occur in the new calendar year to 
coincide with the annual salary review timeframe for salaried 
staff. 

5.2 Non-executive Director MSP

From FY2021 the Board has introduced a minimum 
shareholding requirement of 1x base fees for all Non-executive 
Directors. Directors will have 5-years from the introduction of 
the policy to meet the shareholding requirements. Once the 
minimum shareholding level has been assessed as met for the 
first time, the Executive or NED will be deemed to have met the 
policy requirements. The policy was introduced on 25 August 
2020.

5.3 Rights to Shares plan

A fee sacrifice Rights to Shares plan was introduced in 
FY2021 for Non-Executive Directors, to be offered yearly, on 
an opt-in basis under the terms of the BEN Omnibus Equity 
Plan. Participants can nominate to sacrifice a minimum of 
$10,000 of fees up to a maximum of 100% to be issued as 
Rights to Shares. The Rights to Shares are allocated after the 
announcement of year end results, Appendix 4E. The number 
of Rights to Shares is allocated on a face value methodology, 
with the nominated fee sacrificed amount divided by the 5-day 
volume weighted average closing price from the date of the 
Appendix 4E announcement for that plan year. 

The Rights to Shares are allocated in two tranches, with 
the first tranche vesting after that plan year’s Appendix 4D 
announcement and the second tranche vesting post the 
Appendix 4E announcement for the following financial year. 
Vested shares must be held for the earlier of 15 years or the 
non-executive director’s retirement from the Board.

Section 5: Non-executive Director remuneration

5.1 Non-executive Director fees

The remuneration of Non-executive Directors is based on the 
following principles and arrangements. There is no direct link 
between Non-executive Director fees and the annual results of 
the Group. Non-executive Directors do not receive bonuses or 
incentive payments, nor receive equity-based pay.

Shareholders approved an aggregate fee pool for Non-
executive Directors of $2,500,000 at the 2011 Annual 
General Meeting. This fee pool covers payments (including 
superannuation) for the main Board and payments to the 
Bank’s Non-executive Directors appointed to subsidiary boards 
and the Community Bank National Council. 

The Governance & HR Committee (the “Committee”) 
recommends to the Board the remuneration arrangements for 
Non-executive Directors. The base fee is reviewed annually by 
the Committee and the following considerations are taken into 
account in setting the base fee:
a.  The scope of responsibilities of Non-executive Directors 
and time commitments. This includes consideration 
of significant changes to the Group’s operations and 
industry developments which impact workloads and 
responsibilities at the Board and committee level.
Fees paid by peer companies and companies of similar 
market capitalisation and complexity, including survey 
data and peer analysis to understand the level of Director 
fees paid in the market, particularly in the banking and 
finance sector.

b. 

Non-executive Directors receive a fixed annual fee inclusive 
of superannuation contributions at 9.5 percent. In relation 
to the superannuation contributions, Non-executive 
Directors can elect to receive amounts above the maximum 
contributions limit as cash. The Chair receives a higher base 
fee in recognition of the additional time commitment and 
responsibilities. 

There was no change to the base fee for Non-executive 
Directors for FY2021. The base fee in effect for FY2021 was:
a.  $201,780 for Directors (inclusive of company 

b. 

superannuation contributions); and
$479,230 (previously $504,450) for the Chair (inclusive of 
company superannuation contributions).

No additional fees are paid for serving on Board Committees. 
Additional fees were paid to Non-executive Directors 
appointed to the Community Bank National Council. 

The Directors contribute $5,000 each to the Bank’s 
scholarship program. The program was established to assist 
disadvantaged students from regional areas meet tertiary 
education accommodation and direct study costs. The 
contributions are deducted from base fee payments.

From 1 July 2020 the Chair elected to an ongoing reduction 
in her fee of 5% to $479,230, inclusive of superannuation. In 
addition, the Non-executive Directors nominated to reduce 
base fees by 10% for the period 1 November 2020 though 
to 30 April 2021 inclusive, in recognition of the economic 
environment post the onset of Covid-19 in 2020. 

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      4 7

5.4 Non-executive Director statutory remuneration

Non-executive Director

J Hey (Chair)

V Carter 

D Foster

J Harris

J Hazel

R Hubbard 

D Matthews 4

T Robinson 

Short-term benefits

Post-employment 
benefits

Fees 1

Non-monetary 
benefits 2

Superannuation 
contributions 3

Total

2021

2020

2021

2020

2021

$389,718

$386,413

$175,820

$184,274

$175,820

2020 (part year)

$151,963

2021

2020

2021

2020

2021

2020

2021

2020

2021

2020

$145,823

$184,274

$175,820

$184,274

$130,543

$193,027

$184,333

$192,755

$175,870

$186,476

$45,748

$21,694

$457,160

-

-

-

-

-

$29,997

-

-

-

$49,999

-

$5,696

$5,674

-

-

$19,911

$16,838

$17,506

$16,838

$14,436

$16,838

$17,506

$16,838

$17,506

$12,115

$406,324

$192,658

$201,780

$192,658

$166,399

$192,658

$201,780

$192,658

$201,780

$192,657

$8,753

$201,780

$18,198

$18,851

$16,842

$17,715

$208,227

$217,280

$192,712

$204,191

Former Non-executive Directors

R Johanson 
(Chair – retired)

Totals

2021

-

-

-

-

2020 (part year)

$157,456

$1,575

$15,108

$174,139

2021

2020

$1,553,747

$131,440

$136,201

$1,821,388

$1,820,912

$7,249

$147,292

$1,975,453

Footnotes to table 5.4 Non-executive Director statutory remuneration. 
1. 
2. 
3. 
4. 

Fee amounts include the $5,000 Director contribution to the Board scholarship program.
Includes fee sacrifice component of the base Director fee paid as superannuation or fee sacrificed as part of the FY2021 NED Fee Rights to Shares plan.
Represents company superannuation contributions. Mr Hubbard elected for a superannuation guarantee contribution exemption for the period of 1 April to 30 June 2020.
The fees paid to Mr Matthews include $15,500 inclusive of company superannuation as a member of the Community Bank National Council.

48      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

5.5 Shares and other securities held by Non-executive Directors

Non-Executive 
Director

Equity Instrument

Number 
at start of 
year

Granted 
during the 
year 1

Vested or 
released 2

Lapsed or 
expired 

Net 
change 
other

Number 
at end of 
year

J Hey

Ordinary shares

34,606

Preference Shares

Rights to Shares

250

-

- 

- 

3,525

- 

7,049

(3,525)

V Carter

Ordinary shares

13,225

Preference Shares

Rights to Shares

- 

- 

D Foster

Ordinary shares

2,733

Preference Shares

Rights to Shares

- 

- 

J Harris 

Ordinary shares

8,000

Preference Shares

Rights to Shares

- 

-

J Hazel

Ordinary shares

37,992

Preference Shares

Rights to Shares

- 

- 

R Hubbard

Ordinary shares

26,498

Preference Shares

Rights to Shares

- 

-

D Matthews

Ordinary shares

37,297

Preference Shares

Rights to Shares

- 

- 

T Robinson

Ordinary shares

43,140

Preference Shares

Rights to Shares

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

2,311

- 

4,622

(2,311)

- 

- 

- 

- 

- 

- 

- 

- 

3,852

- 

7,704

(3,852)

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

8,713

46,844

- 

- 

250

3,524

4,633

17,858

- 

- 

- 

- 

4,793

7,526

- 

- 

- 

- 

- 

893

- 

- 

- 

- 

10,311

- 

2,311

38,885

- 

- 

763

31,113

- 

- 

- 

3,852

1,074

38,371

- 

- 

- 

- 

- 

- 

- 

43,140

- 

- 

1. 

2. 

J Hey, J Harris and R Hubbard elected to participate in the FY2021 NED Fee Rights to Shares Plan. Rights to Shares were allocated on 24 August 2020 using a volume weighted 
average closing price of $6.49 in two tranches. 
The FY2021 Rights to Shares first tranche vested on 16 February 2021 coinciding with the Bank’s half yearly results Appendix 4D announcement.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      4 9

Section 6: Loans and other transactions

Details on the aggregate loans provided to KMP and their related parties are as follows. The loans occur within a normal 
employee, customer or supplier relationship on terms and conditions no more favourable than those that it is reasonable to 
expect the Bank would have adopted if dealing at arms-length with an unrelated person.

Balance at 
start of year

Interest 
charged 1

Interest not 
charged

Write-off

Balance at 
end of year Number at
year end

$’000

$’000

$’000

$’000

Non-executive Directors

2021

Executives

Total Directors and 
Executives

2021

2021

5,340

4,222

9,562

172

97

269

-

-

-

-

-

-

$’000

6,451

4,879

8

7

11,330

15

Details of KMP (including their related parties) with an aggregate of loans above $100,000 in the reporting period are as follows:

2021

Balance at 
start of year 

Interest 
charged 1

Interest not 
charged

Write-off

Balance at 
end of year

Highest owing 
in period 2

$’000

$’000

$’000

$’000

$’000

$’000

Non-executive Directors

D Matthews

T Robinson

Executives

M Baker

T Crouch

R Fennell

A Gartmann

4,031

1,303

1,321

5

1,537

1,359

119

54

27

4

36

30

-

-

-

-

-

-

-

-

-

-

-

-

3,945

2,503

754

524

2,328

1,274

4,031

0

0

538

2,458

1,359

1. 
2. 

Interest charged may include the impact of interest off-set facility
Represents aggregate highest indebtedness of the KMP during the financial year. All other items in this table relate to the KMP and their related parties. 

This Directors’ Report is signed in accordance with a resolution of the Board of Directors.

Jacqueline Hey 
Chair 
2 September 2021   

Marnie Baker 
Chief Executive Officer and Managing Director  

50      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial highlights

The following table provides a summary of the last five 
years' key metrics. Note some of the key indicators in the 
table below are non-IFRS measures and are unaudited.

Financial performance

Net interest income

Other revenue

Operating expenses

Credit expenses

Income tax expense

Net profit attributable to owners of the parent

Add back: total specific items attributable to the 
Group 2

Cash earnings after income tax 3

Financial position

Total assets

Net loans and other receivables

Total equity

Deposits and notes payable

Risk weighted assets

Additional tier 1 capital ratio

Common equity tier 1 capital ratio

Tier 2 capital ratio

Share information (per ordinary share)

Net tangible assets

Earnings (statutory basis)

Earnings (cash basis) 3

Interim dividend - fully franked

Final dividend - fully franked

Total fully franked dividend

Shareholder ratios
Return on average tangible equity (cash basis) 3

Return on average assets (cash basis) 3

Return on average ordinary equity (cash basis) 3

Return on average ordinary equity (statutory basis)

Key trading indicators

Number of staff (excluding Community Banks)

Assets per staff member

Asset quality

Impaired loans

Individually assessed provisions

Net impaired loans

Net impaired loans % of gross loans

Individually assessed provision for impairment

Individually assessed provision % of gross loans

Collectively assessed provision

General reserve for credit losses (GRCL)

Collectively assessed provision &  GRCL % of 
risk-weighted assets

($m)

($m)

($m)

($m)

($m)

($m)

($m)

($m)

($m)

($m)

($m)

($m)

($m)

(%)

(%)

(%)

($)

(¢)

(¢)

(¢)

(¢)

(¢)

(%)

(%)

(%)

(%)

(FTE)

($m)

($m)

($m)

($m)

(%)

($m)

(%)

($m)

($m)

(%)

June 2021 June 2020 June 20191 June 2018 June 2017

Group

1,422.5 

1,333.8 

1,289.6 

1,305.2 

1,213.6 

382.9 

300.6 

277.9 

338.3 

395.9 

(1,033.7)

(1,179.8)

(18.0)

(229.7)

(168.5)

(93.3)

(965.2)

(50.3)

(175.2)

(938.4)

(70.6)

(200.0)

(909.4)

(71.8)

(198.7)

524.0 

192.8 

376.8 

434.5 

429.6 

(66.8)

108.9 

38.9 

10.6 

(11.3)

457.2 

301.7 

415.7 

445.1 

418.3 

86,577.2 

76,008.9 

72,435.3 

71,439.8 

71,415.5 

71,920.6 

64,980.4 

61,822.2 

61,601.8 

60,776.6 

6,353.5 

5,798.2 

5,631.6 

5,620.3 

5,425.6 

77,953.3 

67,686.1 

64,061.3 

63,074.3 

63,252.5 

40,469.3 

38,215.2 

37,483.1 

38,256.4 

38,062.3 

2.04 

9.57 

2.20 

8.81 

98.1 

85.6 

23.5 

26.5 

50.0 

10.17

0.60

7.67

8.79

4,483 

19.3 

208.8 

(93.0)

115.8 

0.16 

94.3 

0.13 

246.7 

104.7 

2.34 

9.25 

2.02 

7.98 

38.1 

59.7 

31.0 

4.5 

35.5 

7.42

0.42

5.36

3.43

4,776 

15.9 

240.5 

(77.5)

163.0 

0.25 

78.4 

0.12 

263.2 

86.6 

2.39 

8.92 

1.83 

8.03 

77.1 

85.0 

35.0 

35.0 

70.0 

2.34 

8.62 

1.89 

8.16 

89.9 

92.1 

35.0 

35.0 

70.0 

2.22 

8.27 

1.97 

7.85 

90.9 

88.5 

34.0 

34.0 

68.0 

10.73 

11.52 

11.61 

0.61 

7.55 

6.84 

0.65 

8.23 

8.03 

4,540 

16.0 

4,426 

16.1 

310.9 

(127.6)

183.3 

0.29 

128.5 

0.21 

157.0 

77.3 

335.8 

(118.3)

217.5 

0.35 

119.3 

0.20 

48.2 

0.61 

8.10 

8.32 

4,413 

16.2 

282.6 

(88.5)

194.1 

0.32 

89.5 

0.16 

52.7 

0.87 

0.92 

0.63 

0.49 

0.51 

140.3 

140.3 

1  The Group applied AASB 9 Financial Instruments from 1 July 2018. Further information can be found in the Group's 2019 Annual Financial Report.
2  Specific items are those items that are deemed to be outside of the Group's core activities and hence these items are not considered to be  

representative  of the Group's ongoing financial performance.

3  Cash earnings is an unaudited, non-IFRS financial measure. It is considered by management to be a key indicator of the underlying performance of the 

core business activities of the Group. The basis for determining cash earnings is net profit after tax, adjusted for specific items, amortisation on acquired 
intangibles and Homesafe net realised income.  All adjustments are net of tax.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      5 1

Financial Statements

Primary Statements

Income statement

Funding and Capital Management

20  Share capital

Statement of comprehensive income

21  Retained earnings and reserves

Balance sheet

Statement of changes in equity

Cash flow statement

Basis of Preparation

1  Corporate information

Other Assets and Liabilities

22  Investment property

23  Goodwill and other intangible assets

24  Other assets

25  Other payables

2  Summary of significant accounting policies

26  Provisions

Results for the Year

3  Profit

4 

Income tax expense

5  Segment results

Other Disclosure Matters

27  Cash flow statement reconciliation

28  Subsidiaries and other controlled entities

29  Related party disclosures

6  Earnings per ordinary share

30  Involvement with unconsolidated entities

7  Dividends

Financial Instruments

31  Fiduciary activities

32  Share based payment plans

33  Commitments and contingencies

8  Cash and cash equivalents

34  Remuneration of Auditor

9  Loans and other receivables

35  Leases

10  Impairment of loans and advances

36  Events after balance sheet date

11  Financial assets at fair value through profit or loss

Directors’ declaration

Independent Auditor's Report

Additional information

12  Financial assets at amortised cost

13  Financial assets at fair value 

through other comprehensive income

14  Deposits and notes payable

15  Loan capital

16  Securitisation and transferred assets

17  Derivative financial instruments

18  Financial instruments

19  Risk management

52      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

 A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1   5 2

 
Primary Statements

Income statement 
For the year ended 30 June 2021

Net interest income

Interest income

Interest expense

Total net interest income

Other revenue

Fees

Commissions and management fees

Other income

Total other revenue

Total income

Credit expenses

Credit expenses

Bad and doubtful debts recovered

Total credit expenses

Operating expenses

Staff and related costs

Occupancy costs

Amortisation and depreciation costs

Fees and commissions

Other operating expenses

Total other expenses

Profit before income tax expense

Income tax expense

Net profit attributable to owners of the parent

Earnings per share (cents)

Basic

Diluted

Group

Bank

June 2021

June 2020

June 2021

June 2020

Note

$m

$m

$m

$m

1,867.3 

(444.8)

2,274.3 

(940.5)

1,846.0 

(400.1)

2,212.5 

(866.5)

1,422.5 

1,333.8 

1,445.9 

1,346.0 

158.7 

53.5 

170.7 

382.9 

155.5 

56.6 

88.5 

300.6 

144.2 

16.1 

56.2 

216.5 

144.5 

15.8 

169.0 

329.3 

1,805.4 

1,634.4 

1,662.4 

1,675.3 

(20.7)

2.7 

(18.0)

(589.8)

(35.9)

(92.0)

(20.2)

(295.8)

(173.3)

4.8 

(168.5)

(567.1)

(36.3)

(117.7)

(20.3)

(438.4)

(16.9)

2.2 

(14.7)

(573.8)

(35.6)

(90.9)

(8.6)

(319.4)

(170.9)

3.1 

(167.8)

(547.8)

(36.0)

(115.7)

(7.2)

(455.8)

(1,033.7)

(1,179.8)

(1,028.3)

(1,162.5)

753.7 

(229.7)

524.0 

286.1 

(93.3)

192.8 

619.4 

(191.7)

427.7 

345.0 

(82.2)

262.8 

98.1 

82.6 

38.1 

35.2 

3

3

3

3

4

6

6

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      5 3

Statement of comprehensive income 
For the year ended 30 June 2021

Profit for the year

Group

Bank

June 2021

June 2020

June 2021

June 2020

Note

$m

524.0 

$m

192.8 

$m

427.7 

$m

262.8 

Items which may be reclassified subsequently to profit or loss:

Revaluation gain/(loss) on debt securities at fair value 
through OCI with recycling

Transfer from asset revaluation reserve to income

Net gain/(loss) on cash flow hedges taken to equity

Tax effect on items taken directly to or transferred from 
equity

21 

21 

21 

21 

(0.5)

- 

1.4 

0.1 

304.0 

(45.6)

- 

- 

32.5 

(20.3)

32.5 

(20.3)

(9.6)

5.6 

(101.0)

19.8 

Total items that may be reclassified to profit or loss

22.4 

(13.2)

235.5 

(46.1)

Items which will not be reclassified subsequently to profit or loss:

Revaluation loss on land and buildings

Revaluation gain/(loss) on equity investments at fair value 
through OCI

Actuarial loss on superannuation defined benefits plan

Tax effect on items taken directly to or transferred from 
equity

21 

21 

21 

21 

Total items that will not be reclassified to profit or loss

- 

13.5 

(0.9)

(3.9)

8.7 

(0.7)

(0.3)

(1.3)

0.9 

(1.4)

- 

12.7 

(0.9)

(3.7)

8.1 

- 

- 

(1.3)

0.4 

(0.9)

Total comprehensive income for the year 

555.1 

178.2 

671.3 

215.8 

Total comprehensive income for the year attributable to:

Owners of the Company

555.1 

178.2 

671.3 

215.8 

54      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

Balance sheet 
As at 30 June 2021

Assets

Cash and cash equivalents

Due from other financial institutions

Financial assets fair value through profit or loss (FVTPL)

Financial assets amortised cost

Financial assets fair value through other comprehensive 
income (FVOCI)

Income tax receivable

Derivatives

Net loans and other receivables

Investments accounted for using the equity method

Shares in controlled entities

Property, plant and equipment

Deferred tax assets

Investment property

Goodwill and other intangible assets

Other assets

Total Assets

Liabilities

Due to other financial institutions

Deposits

Notes payable

Derivatives

Amounts payable to controlled entities

Loans payable to securitisation trusts

Income tax payable

Provisions

Other payables

Loan capital

Total Liabilities

Net Assets

Equity

Share capital

Reserves

Retained earnings

Total Equity

Group

Bank

June 2021

June 2020

June 2021

June 2020

Note

$m

$m

$m

$m

8 

8 

11 

12 

13 

4 

17 

9 

4 

22 

23 

24 

8 

14 

14 

17 

16 

4 

26 

25 

15 

20 

21 

21 

7,086.3

173.4

1,678.7

351.5

1,189.6 

137.0 

5,411.1 

325.3 

6,631.6

173.4

1,678.7

135.5

826.0

137.0

5,411.1

135.0

2,186.1

814.8 

15,060.7

13,220.6

- 

59.1

17.6 

106.4 

- 

59.1

17.6

106.4

71,920.6

64,980.4 

71,304.1

64,476.8

9.7

- 

205.9

42.2

901.7

1,549.4

412.6

10.2 

- 

252.3 

88.3 

779.8 

1,564.6 

331.5 

9.7

103.7

205.2

81.1

- 

1,482.3

1,452.3

10.2

134.5

251.4

183.1

- 

1,490.7

1,399.5

86,577.2

76,008.9

98,377.4

87,799.9

175.4

145.1 

175.4

145.1

74,355.6

64,182.6 

74,367.8

64,180.0

3,597.7

45.3

- 

- 

44.2

120.5

501.8

3,503.5 

100.2 

- 

- 

- 

114.4 

603.4 

- 

45.3

394.3

- 

100.2

561.7

15,303.7

15,158.0

44.2

120.4

481.4

- 

114.4

579.8

1,383.2

1,561.5 

1,383.2

1,561.5

80,223.7

70,210.7

92,315.7

82,400.7

6,353.5

5,798.2

6,061.7

5,399.2

5,049.5

138.0

1,166.0

4,905.0 

5,049.5

4,905.0

87.3 

805.9 

329.8

682.4

66.6

427.6

6,353.5

5,798.2

6,061.7

5,399.2

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      5 5

Statement of changes in equity 
For the year ended 30 June 2021

Opening balance at 1 July 2020

Comprehensive income

Profit for the year

Other comprehensive income

Total comprehensive income for the year

Transactions with owners in their capacity as owners

Shares issued

Purchase of Treasury shares

Share issue expenses

Movement in Executive Share plans

Reduction in employee share ownership plan (ESOP) shares

Movement in general reserve for credit losses (GRCL)

Share based payment

Equity dividends 

Group

Attributable to owners of Bendigo and Adelaide Bank Limited

Issued 
ordinary 
capital
$m

4,909.3 

Other 
issued 
capital 1 
$m

Retained 
earnings 2 
$m

Reserves 2 
$m

Total 
equity 
$m

(4.3)

805.9 

87.3 

5,798.2 

- 
- 

- 

155.4 

(11.8)

- 

0.2 

- 

- 

- 
- 

- 
- 

- 

- 

- 

- 

- 

0.7 

- 

- 
- 

524.0
(0.8) 

523.2

- 

- 

- 

- 

- 

(18.1)

1.3 
(146.3)

-
31.9 

31.9 

- 

- 

- 

- 

- 

18.1 

0.7 
- 

524.0
31.1 

555.1 

155.4 

(11.8)

- 

0.2 

0.7 

- 

2.0 
(146.3)

Closing balance at 30 June 2021

5,053.1 

(3.6)

1,166.0 

138.0 

6,353.5 

For the year ended 30 June 2020

Attributable to owners of Bendigo and Adelaide Bank Limited

Group

Opening balance at 1 July 2019

Impact of adoption of new accounting standards 3

Rural Bank consolidation 4

Comprehensive income

Profit for the year

Other comprehensive income

Total comprehensive income for the year

Transactions with owners in their capacity as owners

Shares issued

Share issue expenses

Movement in Executive Share plans

Reduction in employee share ownership plan (ESOP) shares

Movement in general reserve for credit losses (GRCL)

Movement in operational risk reserve

Share based payment

Transfer from asset revaluation reserve

Equity dividends 

Closing balance at 30 June 2020

Issued 
ordinary 
capital
$m

4,575.9 

Other 
issued 
capital 1 
$m

(5.4)

- 

- 

- 
- 

- 

337.7 

(3.0)

(1.3)

- 

- 

- 

- 

- 
- 

- 

- 

- 
- 

- 

- 

- 

- 

1.1 

- 

- 

- 

- 
- 

Retained 
earnings 2 
$m

Reserves 2 
$m

Total 
equity 
$m

987.3 

(24.7)

(20.4)

192.8 
(0.9)

191.9 

- 

- 

- 

- 

(9.3)

(0.4)

1.0 

0.8 
(320.3)

73.8 

5,631.6 

- 

(24.7)

20.4

- 

- 
(13.7)

(13.7)

- 

- 

- 

- 

9.3 

0.4 

(2.1)

(0.8)
- 

192.8 
(14.6)

178.2 

337.7 

(3.0)

(1.3)

1.1 

- 

- 

(1.1)

- 
(320.3)

4,909.3 

(4.3)

805.9 

87.3 

5,798.2 

1 Refer to Note 20 for further details.
2 Refer to Note 21 for further details.
3 The Group applied AASB 16 Leases from 1 July 2019.
4 Relates to Rural Bank consolidation adjustments recorded in FY20 following the transfer of business that occurred between Rural Bank Limited and Bendigo and Adelaide Bank  
  Limited when Rural Bank Limited handed back its ADI licence on 31 May 2019.

56      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

 
 
 
 
 
 
Statement of changes in equity (continued) 
For the year ended 30 June 2021

Attributable to owners of Bendigo and Adelaide Bank Limited

Bank

Opening balance at 1 July 2020

De-registered subsidiary companies

Comprehensive income

Profit for the year

Other comprehensive income

Total comprehensive income for the year

Transactions with owners in their capacity as owners

Shares issued

Purchase of Treasury shares

Movement in Executive Share plans

Reduction in employee share ownership plan (ESOP) shares

Movement in general reserve for credit losses (GRCL)

Share based payment

Equity dividends 

Issued 
ordinary 
capital
$m

4,909.3 

Other 
issued 
capital 1 
$m

(4.3)

- 

- 
- 

- 

155.4 

(11.8)

0.2 

- 

- 

- 
- 

- 

- 
- 

- 

- 

- 

- 

0.7 

- 

- 
- 

Retained 
earnings 2 
$m

Reserves 2 
$m

Total 
equity 
$m

427.6 

(9.0)

427.7 
(0.8)

426.9 

- 

- 

- 

- 

(18.1)

1.3 
(146.3)

66.6 

5,399.2 

- 

(9.0)

- 
244.4 

244.4 

- 

- 

- 

- 

18.1 

0.7 
- 

427.7 
243.6 

671.3 

155.4 

(11.8)

0.2 

0.7 

- 

2.0 
(146.3)

Closing balance at 30 June 2021

5,053.1 

(3.6)

682.4 

329.8 

6,061.7 

For the year ended 30 June 2020

Attributable to owners of Bendigo and Adelaide Bank Limited

Bank

Opening balance at 1 July 2019

Impact of adoption of new accounting standards 3

Rural Bank consolidation 4

Comprehensive income

Profit for the year

Other comprehensive income

Total comprehensive income for the year

Transactions with owners in their capacity as owners

Shares issued

Share issue expenses

Movement in Executive Share plans

Reduction in employee share ownership plan (ESOP) shares

Movement in general reserve for credit losses (GRCL)

Share based payment

Equity dividends 

Issued 
ordinary 
capital
$m

4,575.9 

Other 
issued 
capital 1 
$m

(5.4)

- 

- 

- 
- 

- 

337.7 

(3.0)

(1.3)

- 

- 

- 
- 

- 

- 

- 
- 

- 

- 

- 

- 

1.1 

- 

- 
- 

Retained 
earnings 2 
$m

Reserves 2 
$m

Total 
equity 
$m

562.9 

(24.7)

(43.9)

262.8 
(0.9)

261.9 

- 

- 

- 

- 

(9.3)

1.0 
(320.3)

105.5 

5,238.9 

- 

- 

(24.7)

(43.9)

- 
(46.1)

(46.1)

- 

- 

- 

- 

9.3 

(2.1)
- 

262.8 
(47.0)

215.8 

337.7 

(3.0)

(1.3)

1.1 

- 

(1.1)
(320.3)

Closing balance at 30 June 2020

4,909.3 

(4.3)

427.6 

66.6 

5,399.2 

1 Refer to Note 20 for further details.
2 Refer to Note 21 for further details.
3 The Group applied AASB 16 Leases from 1 July 2019.
4 Relates to Rural Bank consolidation adjustments recorded in FY20 following the transfer of business that occurred between Rural Bank Limited and 

Bendigo and Adelaide Bank Limited when Rural Bank Limited handed back its ADI licence on 31 May 2019.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      5 7

 
 
 
 
 
 
Cash flow statement 
For the year ended 30 June 2021

Group

Bank

June 2021

June 2020

June 2021

June 2020

Note

$m

$m

$m

$m

Cash flows from operating activities

Interest and other items of a similar nature received

Interest and other costs of finance paid

Receipts from customers (excluding effective interest)

Payments to suppliers and employees

Dividends received

Income taxes paid

Cash flows from operating activities before changes in 
operating assets and liabilities 

(Increase)/decrease in operating assets

1,927.8 

(503.7)

250.4 

(1,043.1)

0.5 

2,323.5 

(1,005.9)

257.0 

(956.7)

1.6 

(134.0)

(183.0)

1,819.1 

(462.5)

206.0 

(786.9)

25.9 

(134.0)

2,218.9 

(928.4)

212.3 

(1,032.2)

1.3 

(175.7)

497.9 

436.5 

667.6 

296.2 

Net (increase)/decrease in balance of loans and other receivables

(6,960.9)

(3,319.9)

(6,984.6)

2,991.1 

Net decrease/(increase) in balance of investment securities

2,330.4 

(384.0)

2,191.2 

(6,671.0)

Increase/(decrease) in operating liabilities

Net increase in balance of deposits

10,173.0 

3,585.7 

10,187.8 

3,578.5 

Net increase/(decrease) in balance of notes payable

94.2 

39.1 

- 

Net cash flows from operating activities

27 

6,134.6 

357.4 

6,062.0 

(14.9)

(32.8)

(23.1)

171.7 

(26.8)

0.5 

- 

- 

(2.0)

(4.5)

294.8 

- 

(4.3)

- 

- 

- 

(10.5)

(277.4)

(54.9)

1.1 

(51.2)

87.7 

 730.2 

 817.9 

Cash flows related to investing activities

Cash paid for purchases of property, plant and equipment

Cash proceeds from sale of property, plant and equipment

Cash paid for purchases of investment property

Cash proceeds from sale of investment property

Cash paid for purchases of intangible assets

Cash paid for purchases of equity investments

Net cash flows used in investing activities

Cash flows from financing activities

Proceeds from issue of ordinary shares

Repayment of preference shares

Payment of share issue costs

Proceeds from issuance of capital notes

Payment of loan capital issue costs

Proceeds from issuance of subordinated debt

Repayment of subordinated debt

Equity dividends paid

Repayment of lease liabilities

Repayment of ESOP shares

(21.0)

7.5 

(31.6)

48.7 

- 

- 

3.6 

102.8 

(574.3)

(0.2)

502.4 

(7.4)

146.9 

(250.0)

(105.3)

(51.0)

0.7 

(29.9)

4.2 

(59.1)

50.0 

(7.4)

(4.5)

(46.7)

294.8 

- 

(4.3)

- 

- 

- 

(10.5)

(277.4)

(54.9)

1.1 

(21.0)

6.1 

- 

- 

- 

- 

102.8 

(574.3)

(0.2)

502.4 

(7.4)

146.9 

(250.0)

(105.3)

(51.0)

0.7 

Net cash flows used in financing activities

 (235.4)

 (51.2)

(235.4)

Net increase/(decrease) in cash and cash equivalents 

Cash and cash equivalents at the beginning of period

5,902.8 

 1,181.5 

259.5 

 922.0 

5,811.7 

 817.9 

Cash and cash equivalents at the end of period

8

 7,084.3 

 1,181.5 

 6,629.6 

58      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

 
Basis of preparation

This section describes the Group's significant accounting policies that relate to the financial statements and 
notes of the accounts. If an accounting policy relates to a particular note, the applicable policy is contained 
within the relevant note.

This section also details new accounting standards, amendments and interpretations, and whether they are 
effective in FY21 or later years. We explain how these changes are expected to impact the financial position 
and performance of the Group.

1 Corporate information

The financial report of Bendigo and Adelaide Bank Limited 
('the Bank') and its controlled entities ('the Group') for the year 
ended 30 June 2021 was authorised for issue in accordance 
with a resolution of the Board of Directors on 2 September 
2021. The Directors have the power to amend and reissue the 
financial statements.

Bendigo and Adelaide Bank Limited is a company limited by 
shares incorporated in Australia, whose shares are publicly 
traded on the Australian Securities Exchange.

The domicile of Bendigo and Adelaide Bank Limited is Australia.

Significant accounting judgements, 
estimates and assumptions
In preparing these consolidated financial statements, 
management has made judgements, estimates and 
assumptions that affect the application of the Group’s 
accounting policies and the reported amounts of assets, 
liabilities, revenues, expenses and the accompanying 
disclosures, as well as the disclosure of contingent liabilities. 
Uncertainty about these assumptions and estimates could 
result in outcomes that require a material adjustment to 
the carrying amount of assets or liabilities in future periods. 
Estimates and underlying assumptions are reviewed on an 
ongoing basis. 

The registered office of the company is: 
The Bendigo Centre, 22 – 44 Bath Lane Bendigo, 
Victoria, Australia.

2 Summary of significant accounting policies
Basis of preparation
The financial report of Bendigo and Adelaide Bank Limited:
• 
• 

is a general purpose financial report;
has been prepared in accordance with Australian 
Accounting Standards along with interpretations issued 
by the Australian Accounting Standards Board (AASB) 
and International Financial Reporting Standards (IFRS) as 
issued by the International Accounting Standards Board 
(IASB);
has been prepared in accordance with the requirements 
of the Corporations Act 2001;
has been prepared in accordance with the requirements 
for an authorised deposit-taking institution under the 
Banking Act 1959 (as amended);
has been presented in Australian dollars, which is the 
functional presentation currency of the Bank and each 
of its subsidiaries, with all values rounded to the nearest 
hundred thousand dollar ($'00,000) in accordance with 
ASIC Corporations (rounding in Financial/Directors' 
Reports) instrument 2016-191, unless otherwise stated;
includes foreign currency transactions that are translated 
into the functional currency using exchange rates at the 
date of the transaction; and
where necessary, presents reclassified comparatives for 
consistency with current year disclosures.

• 

• 

• 

• 

• 

Basis of measurement
The consolidated financial statements have been prepared on 
a historical cost basis except for the following material items 
that are measured at fair value in the Balance Sheet:
• 

Financial assets and liabilities at fair value through profit or 
loss (FVTPL)
Derivative financial instruments
Debt and equity instruments measured at fair value 
through other comprehensive income (FVOCI)

• 
• 

Coronavirus (COVID-19) pandemic
The COVID-19 pandemic continues to create uncertainty 
about future economic and market conditions. In preparing 
the financial statements for the year ended 30 June 2021, the 
Group has carefully considered the impact of COVID-19 on 
critical judgements, estimates and assumptions.

Further information on these judgements, estimates and 
assumptions that are considered material to the financial 
statements have been included within the following notes:
• 
• 
• 

Note 10 Impairment of loans and advances
Note 22 Investment property
Note 23 Goodwill and other intangible assets

Events subsequent to reporting date
On 15 August 2021, Bendigo and Adelaide Bank Limited 
entered into a Share Sale Agreement to acquire 100% of the 
shares in Ferocia Pty Ltd, a Melbourne-based fintech company, 
for consideration of up to $116.0 million, with the transaction 
being completed on 1 September 2021. The consideration 
has been paid in cash and shares, with a portion of the 
consideration being contingent on future performance.  

The acquisition will help to accelerate the Group’s 
transformation and digital strategy and drive better outcomes 
and experiences for all customers.

We are currently in the process of finalising the acquisition 
accounting for this transaction. It is expected that this will 
include recognition of an amount of goodwill.

No other matters or circumstances have arisen since the end of 
the financial year to the date of this report which significantly 
affected or may significantly affect the operations of the 
Group, the results of those operations, or the state of affairs of 
the Group in subsequent financial periods.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      5 9

2 Summary of significant accounting policies (continued)

Changes in accounting policies

New and amended standards and interpretations

The IFRS Interpretations Committee recently issued an agenda 
decision on the treatment of costs incurred in implementing 
software-as-a-service (SaaS) arrangements under the 
International equivalent of AASB 138 Intangible Assets. As 
a result of this agenda decision, the Group has revised its 
accounting policy in relation to SaaS arrangements, which 
is outlined in Note 23. The Group has reviewed the existing 
capitalised software balances in light of the accounting policy 
change, and noted no material changes to existing balances or 
prior period statements.

Recently issued or amended standards not yet effective
The following amendments to existing standards are not 
expected to result in significant changes to the Group’s 
accounting policies:
• 

• 
• 

• 

• 
• 

• 

• 
• 

• 

• 

• 

Interest Rate Benchmark Reform - Phase 2 (Amendments 
to AASB 9, IAS 39, AASB 7, AASB 4, and AASB 16);
AASB 17 Insurance Contracts;
Classification of liabilities as current or non-current 
(Amendments to AASB 101);
Onerous Contracts - Cost of Fulfilling a Contract 
(Amendments to AASB 137);
Annual Improvements to IFRS Standards 2018-2020;
Property, Plant and Equipment: Proceeds before Intended 
Use (Amendments to AASB 16);
Reference to the Conceptual Framework (Amendments to 
AASB 3);
Amendments to AASB 17;
Sale or Contribution of Assets between an Investor and its 
Associate or Joint Venture (Amendments to AASB 10 and 
IAS 28);
Disclosure of Accounting Policy (Amendments to AASB 
101 and IFRS Practice Statement 2);
Definition of Accounting Estimate (Amendments to AASB 
108);
Deferred Tax Related to Assets and Liabilities Arising from 
a Single Transaction (Amendments to AASB 112 Income 
Taxes).

60      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

Results for the year

This section outlines the performance of the Group in more detail. Further analysis has been provided for the 
following key areas: revenue and expenses, income tax, segment results, earnings per share and dividends.

3 Profit

Interest income

Effective interest income
Cash and cash equivalents

Assets held at FVTPL

Assets held at FVOCI

Assets held at amortised cost

Reverse repurchase agreements

Loans and other receivables

Total interest income

Interest expense

Deposits
Customer

Wholesale - domestic

Other borrowings
Notes payable

Repurchase agreements

Lease liability - interest expense

Loan capital

Total interest expense

Total net interest income

Other revenue

Fee income

Assets

Liabilities and other products

Trustee, management and other services

Total fee income

Commissions and management fees

Revenue from contracts with customers

Other income

Foreign exchange income

Factoring products income

Trading book income

Homesafe revaluation income

Dividend income

Other

Total other income

Total other revenue

Group

2021

$m

Note

- 

18.6 

1.7 

0.3 

1.2 
1,845.5 

1,867.3 

(305.8)

(35.0)

(44.7)

(5.0)

(5.9)
(48.4)

2020

$m

0.5 

58.5 

1.0 

1.1 

11.5 
2,201.7 

2,274.3 

(668.7)

(126.0)

(73.8)

(4.0)

(7.4)
(60.6)

(444.8)
1,422.5 

(940.5)
1,333.8 

85.0 

70.0 
3.7 

158.7 

53.5 

212.2 

19.1 

1.0 

1.7 

137.7 

0.4 
10.8 

170.7 

382.9 

22

76.0 

76.1 
3.4 

155.5 

56.6 

212.1 

22.6 

1.4 

11.2 

36.0 

1.3 
16.0 

88.5 

Bank

2021

$m

- 

18.6 

159.6 

0.3 

1.2 
1,666.3 

1,846.0 

(305.8)

(35.0)

- 

(5.0)

(5.9)
(48.4)

(400.1)
1,445.9 

73.7 

69.9 
0.6 

144.2 

16.1 

160.3 

19.1 

1.0 

1.7 

- 

25.9 
8.5 

56.2 

2020

$m

0.4 

58.5 

148.8 

1.1 

11.5 
1,992.2 

2,212.5 

(668.7)

(125.9)

0.1 

(4.0)

(7.4)
(60.6)

(866.5)
1,346.0 

67.8 

76.0 
0.7 

144.5 

15.8 

160.3 

22.6 

1.4 

11.2 

- 

120.5 
13.3 

169.0 

329.3 

300.6 

216.5 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      61

3 Profit (continued)

Recognition and measurement

Interest income or expense on financial instruments that are 
recognised at amortised cost or fair value through other 
comprehensive income are measured using the effective 
interest rate method. 

The effective interest rate is the rate that exactly discounts 
estimated future cash receipts or payments through the 
expected life of the financial instrument or, when appropriate, 
a shorter period, to the gross carrying amount of the financial 
instrument. Calculation of the effective interest rate takes into 
account fees receivable (i.e. origination and application fees) 
or payable that are an integral part of the instrument's yield, 
premiums or discounts on acquisition or issue, early redemption 
fees and transaction costs. All contractual terms of a financial 
instrument are considered when estimating future cash flows. 
Where the Group acts as a lessee, and a lease liability has 
been recognised, the interest expense associated with the 
lease liability is recognised as an interest expense.

Trading book income represents the fair value adjustments for 
financial assets measured at FVTPL.

Note

10 

Expenses

Credit expenses

Individually assessed provision

Collectively assessed provision

Bad debts written off

Bad debts recovered

Total credit expenses

Operating expenses

Staff and related costs

Salaries, wages and incentives

Superannuation contributions

Other staff related costs

Total staff and related costs

Occupancy costs

Operating lease rentals

Depreciation of leasehold improvements

Other

Total occupancy costs

Amortisation and depreciation

Amortisation of acquired intangibles

Amortisation of software intangibles1

Depreciation of property, plant and equipment

Total amortisation and depreciation costs

Fees and commission expense

Other operating expenses

Communications, postage and stationery

Computer systems and software costs

Advertising and promotion

Other product and services delivery costs

Consultancy fees

Other expenses 2

Total other operating expenses

Total other expenses

Commissions and management fees are earned by the 
Group from a diverse range of financial services provided 
to customers. Fees, commissions and management fees are 
recognised at an amount that reflects the consideration 
to which the Group expects to be entitled in exchange for 
providing the services. The performance obligations, as well as 
the timing of their satisfaction, are identified, and determined, 
at the inception of the contract. When the Group provides a 
service to its customers, consideration is invoiced and generally 
due immediately upon satisfaction of a service provided at a 
point in time or over the contract period for a service provided 
over time.

Dividend income is recognised by the Group when the right to 
receive a payment is established.

Homesafe revaluation gain/(loss) reflects the gains or losses 
arising from changes in the fair value of investment property 
and are recognised in the year in which they arise. Refer to 
Note 22 for further information.

Group

Bank

2021

$m

(34.2)
16.5 
(3.0)
2.7 

(18.0)

(510.5)
(44.6)
(34.7)

(589.8)

(5.8)
(8.2)
(21.9)

(35.9)

(3.0)
(27.9)
(61.1)

(92.0)

(20.2)

(33.4)
(79.4)
(28.3)
(22.8)
(59.9)
(72.0)

(295.8)

2020

$m

(56.4)
(106.2)
(10.7)
4.8 

(168.5)

(481.0)
(50.1)
(36.0)

(567.1)

(5.5)
(7.8)
(23.0)

(36.3)

(3.2)
(50.1)
(64.4)

(117.7)

(20.3)

(35.8)
(70.9)
(31.6)
(24.3)
(58.5)
(217.3)

(438.4)

2021

$m

(34.2)
16.6 
0.7 
2.2 

(14.7)

(496.7)
(43.2)
(33.9)

(573.8)

(5.8)
(8.2)
(21.6)

(35.6)

(1.9)
(27.9)
(61.1)

(90.9)

(8.6)

(35.5)
(76.5)
(27.5)
(22.8)
(59.4)
(97.7)

(319.4)

2020

$m

(56.3)
(106.3)
(8.3)
3.1 

(167.8)

(464.4)
(48.5)
(34.9)

(547.8)

(5.5)
(7.8)
(22.7)

(36.0)

(1.8)
(49.6)
(64.3)

(115.7)

(7.2)

(38.0)
(67.9)
(30.9)
(24.3)
(58.2)
(236.5)

(455.8)

(1,033.7)

(1,179.8)

(1,028.3)

(1,162.5)

1 FY20 includes software accelerated amortisation expenses (Group: $19.0m and Bank: $18.5m).
2 FY20 includes software impairment charges (Group: $121.9m and Bank: $121.9m).

62      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

3 Profit (continued)

Recognition and measurement

Operating expenses are recognised as the relevant service is 
rendered, or once a liability is incurred.

Credit expenses are measured as the difference between the 
carrying amount and the value of the estimated future cash 
flows, discounted at the financial instrument's original effective 
interest rate. Refer to Note 10 for more information on the 
impairment of loans and advances.

Staff and related costs
Wage and salary costs are recognised over the period in which 
the employees provide the service.

Refer to Note 26 for more information relating to provisions for 
employee entitlements.

Incentive payments are recognised to the extent that the 
Group has a present obligation.

• 

Depreciation of Property, Plant and Equipment
Includes depreciation expenses associated with operating 
leases, which are recognised as Right of Use Assets (ROUA).

Refer to Note 35 for further information on the depreciation of 
leased assets.

Goods and services tax (GST)
Revenues, expenses and assets are recognised net of the 
amount of GST except:
• 

where the GST incurred on a purchase of goods and 
services is not recoverable from the taxation authority, in 
which case the GST is recognised as part of the cost of 
acquisition of the asset or as part of the expense item as 
applicable; and
receivables and payables are stated with the amount of 
GST included.

Refer to Note 32 for further information on share based 
payments.

Superannuation contributions are made to an employee 
accumulation fund and are expensed when they become 
payable.

Occupancy costs
Includes operating lease expenses relating to low value assets 
and short-term leases, being leases with a term of 12 months 
or less.

Amortisation
Refer to Note 23 for information on the amortisation of 
intangibles.

The net amount of GST recoverable from or payable to 
the taxation authority is included as part of receivables or 
payables in the Balance Sheet.

Cash flows are included in the Cash Flow Statement on a 
gross basis. The GST component of cash flows arising from 
investing and financing activities, which are recoverable from or 
payable to the taxation authority, are classified as operating 
cash flows.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      6 3

4 Income tax expense
Major components of income tax expense are:

Income Statement

Current income tax

Current income tax charge

Franking credits

Adjustments in respect of current income tax of previous years

Deferred income tax

Adjustments in respect of deferred income tax of previous years

Relating to origination and reversal of temporary differences

Group

2021

$m

2020

$m

Bank

2021

$m

2020

$m

(200.1)

(163.1)

(197.5)

(157.5)

0.8 

3.6 

(1.8)

(32.2)

1.0 

2.5 

(1.4)

67.7 

0.8 

3.8 

(2.0)

3.2 

1.0 

2.6 

(1.6)

73.3 

Income tax expense reported in the Income Statement

(229.7)

(93.3)

(191.7)

(82.2)

Statement of changes in equity

$m

$m

$m

$m

Deferred income tax related to items charged or credited 
directly in equity

Net gain on cash flow hedges

Net gain on financial assets fair value through other 
comprehensive income (FVOCI)

Net gain on revaluation of land and buildings

Actuarial gain on superannuation defined benefits plan

Income tax charged or credited in equity

(9.8)

(3.8)

- 

0.1 

(13.5)

6.1 

(9.8)

(0.4)

(95.0)

0.4 

0.4 

6.5 

- 

0.1 

(104.7)

6.1 

13.7 

- 

0.4 

20.2 

A reconciliation between income tax expense and the product of accounting profit before income tax multiplied by the 
Group's applicable income tax rate is as follows:

Accounting profit before income tax

Income tax expense comprises amounts set aside as:

Provision attributable to current year at statutory rate, being:

$m

$m

$m

$m

753.7 

286.1 

619.4 

345.0 

Prima facie tax on accounting profit before tax

(226.1)

(85.8)

(185.8)

(103.5)

Under provision in prior years

Tax credits and adjustments

Expenditure not allowable for income tax purposes

Other non assessable income

Tax effect of tax credits and adjustments

Dividends received

Other

1.8 

0.8 

(9.3)

3.5 

(0.2)

- 

(0.2)

1.1 

1.0 

1.8 

0.8 

1.0 

1.0 

(11.3)

(16.5)

(18.4)

0.2 

(0.3)

- 

1.8 

0.8 

(0.2)

7.6 

(0.2)

0.2 

(0.3)

35.8 

2.0 

Income tax expense reported in the Income Statement

(229.7)

(93.3)

(191.7)

(82.2)

Deferred income tax
Deferred income tax at 30 June relates to the following:
Deferred income tax at 30 June relates to the following:

Gross deferred tax assets

Derivatives

Employee benefits

Provisions

Lease liability 

Other

Gross deferred tax assets

Set-off of deferred tax assets and deferred tax liabilities 

Net deferred tax assets

Group

Bank

2021

$m

13.8 

31.2 

106.5 

54.1 

24.9 

230.5 

(188.3)

42.2 

2020

$m

35.0 

29.4 

106.5 

66.4 

14.6 

251.9 

(163.6)

88.3 

2021

$m

13.8 

31.2 

106.4 

53.9 

24.4 

229.7 

(148.6)

81.1 

2020

$m

35.0 

29.5 

107.0 

66.3 

19.1 

256.9 

(73.8)

183.1 

64      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

 
4 Income tax expense (continued)
Deferred income tax (continued)

Gross deferred tax liabilities

Net gain on financial assets fair value through other
comprehensive income (FVOCI)

Derivatives

Intangible assets

Investment property

Property, plant and equipment

Other

Gross deferred tax liability 

Group

Bank

2021

2020

$m

4.5 

17.8 

5.5 

122.2 

26.8 

11.5 

188.3 

$m

0.6 

31.7 

1.6 

88.3 

32.6 

8.8 

2021

$m

88.4 

17.8 

5.0 

- 

26.6 

10.8 

163.6 

148.6 

2020

$m

- 

31.7 

0.8 

- 

32.5 

8.8 

73.8 

Set-off of deferred tax assets and deferred tax liabilities 

(188.3)

(163.6)

(148.6)

(73.8)

Net deferred tax liabilities

- 

- 

- 

- 

Income tax payable/(current tax asset)

Tax (refundable)/payable attributable to members of the 
tax consolidated group

$m

44.2 

44.2 

$m

(17.6)

(17.6)

$m

44.2 

44.2 

$m

(17.6)

(17.6)

At 30 June 2021, there is no unrecognised deferred income 
tax liability (2020: Nil) for taxes that would be payable on the 
unremitted earnings of certain subsidiaries or joint ventures of 
the Group, as the Group has no liability for additional taxation 
should such amounts be remitted.

Recognition and measurement

Current taxes
The income tax for the period is the tax payable on the 
current period's taxable income based on the national tax rate, 
adjusted for changes in deferred tax assets and liabilities and 
unused tax losses.

Deferred taxes
The Group has adopted the Balance Sheet liability method 
of tax effect accounting, which focuses on the tax effects of 
transactions and other events that affect amounts recognised 
in either the Balance Sheet or a tax-based Balance Sheet.

Deferred tax assets and liabilities are recognised for temporary 
differences, except where the deferred tax asset/liability 
arises from the initial recognition of an asset or liability in a 
transaction that is not a business combination and, at the time 
of the transaction, affects neither the accounting profit nor 
taxable profit or loss.

For amounts directly recognised in equity, the associated 
current and deferred tax balances are also recognised directly 
in equity.

Deferred income tax assets are recognised for all deductible 
temporary differences, carry-forward of unused tax credits and 
unused tax losses, to the extent that it is probable that taxable 
profit will be available against which the deductible temporary 
differences, and the carry-forward of unused tax credits and 
unused tax losses can be utilised.

The carrying amount of deferred income tax assets is reviewed 
at each balance sheet date and reduced to the extent that 
it is no longer probable that sufficient taxable profit will be 
available to allow all or part of the deferred income tax 
asset to be utilised. Unrecognised deferred tax balances 
are reviewed annually to determine whether they should be 
recognised.

Deferred income tax assets and liabilities are measured at 
the tax rates that are expected to apply to the year when 
the asset is realised or the liability is settled, based on tax 
rates (and tax laws) that have been enacted or substantively 
enacted at the balance sheet date.

Tax consolidation
Bendigo and Adelaide Bank Limited and its 100% owned 
subsidiaries form the tax consolidated Group. Members of the 
Group entered into a tax sharing agreement to allocate income 
tax liabilities to the wholly-owned subsidiaries should the head 
entity default on its tax payment obligations. 

At the balance date, the possibility of default is remote. The 
head entity of the tax consolidated Group is Bendigo and 
Adelaide Bank Limited.

Members of the tax consolidated Group have entered into a 
tax funding agreement. The tax funding agreement provides 
for the allocation of current taxes to members of the tax 
consolidated Group on a group allocation method based 
on a notional stand alone calculation, while deferred taxes 
are calculated by members of the tax consolidated Group in 
accordance with AASB 112 Income Taxes.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      6 5

5 Segment results

Segment reporting

An operating segment is a component of the Group that 
engages in business activities from which it earns revenues 
and incurs expenses. Segment reporting reflects the 
information that is used by the Chief Executive Officer and 
Managing Director for the purposes of resource allocation 
and performance assessment, hence it is consistent with the 
internal reporting provided to the Chief Executive Officer and 
Managing Director and the Executive Team. 

Changes to the management structure of the Group can 
cause the Group's operating segments to change. Where this 
occurs, prior period segment results are restated. A description 
of each of the Group's segments has been provided below.

The Group has the following reportable segments: Consumer, 
Business and Agribusiness.

Consumer
Consumer focuses on engaging with and servicing consumer 
customers and includes the branch network (including 
Community Banks and Alliance Banks), mobile relationship 
managers, third party banking channels, wealth services, 
Homesafe, call centres, and consumer support functions such 
as the processing centres.

Business
Business focuses on servicing business customers and includes 
business banking, Portfolio Funding and Delphi Bank.

Corporate
Corporate includes the results of the Group's support functions 
including treasury, technology, property services, strategy, 
finance, risk, compliance, legal, human resources, and investor 
relations.

Accounting policies and inter-segment 
transactions

Measurement of segmental assets, liabilities, income and 
expenses is in accordance with the Group's accounting 
policies. Segment results are determined by including all 
revenue and expenses associated with each business. 
Transactions between business segments are conducted at 
arm's length, and are eliminated on consolidation.

Segment net interest income is recognised based on an 
internally set funds transfer pricing policy, based on pre-
determined market rates of return on the assets and liabilities 
of the segment.

Major customers

Revenues from no individual customer amount to greater than 
10% of the Group's revenue.

Geographic Information

Agribusiness
Agribusiness includes all banking services provided to 
agribusiness, rural and regional Australian communities through 
Rural Bank.

The allocation of revenue and assets is based on the 
geographic location of the customer. The Group operates in 
all Australian states and territories, providing banking and other 
financial services.

For the year ended 30 June 2021
For the year ended 30 June 2021

Operating segments

Consumer

Business Agribusiness

Net interest income

Other income

Total segment income 

Operating expenses

Credit (expenses)/reversals 1

$m

902.5 

316.8 

1,219.3 

(451.0)

(8.3)

$m

314.4 

39.2 

353.6 

(85.1)

(17.7)

Total 
operating 
segments

$m

1,388.8 

382.6 

$m

171.9 

26.6 

198.5 

1,771.4 

(61.5)

(7.5)

(597.6)

(33.5)

Corporate 

$m

33.7 

0.3 

34.0 

Total

$m

1,422.5 

382.9 

1,805.4 

(436.1)

(1,033.7)

15.5 

(18.0)

753.7 

Segment result (before tax expense)

760.0 

250.8 

129.5 

1,140.3 

(386.6)

Tax (expense)/benefit

Segment result (statutory basis)

(231.7)

528.3 

(76.4)

174.4 

(39.5)

(347.6)

117.9 

(229.7)

90.0 

792.7 

(268.7)

524.0 

Cash basis adjustments:

Specific income and expense items 
(after tax)

Homesafe net realised income (after tax)

Amortisation of acquired intangibles 
(after tax)

(87.3)

12.7 

1.2 

0.2 

- 

0.4 

0.1 

- 

0.5 

(87.0)

5.4 

(81.6)

12.7 

2.1 

- 

- 

12.7 

2.1 

Segment result (cash basis) 2

454.9 

175.0 

90.6 

720.5 

(263.3)

457.2 

1 Overlays added to the collectively assessed provisions are included in the Corporate segment results.
2 This balance excludes non-cash and specific items. Specific items are those deemed to be outside of the Group's core activities and hence are not 
  considered to be representative of the Group's ongoing financial performance.

66      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

5 Segment results (continued)

For the year ended 30 June 2020 
For the year ended 30 June 2020 

Net interest income

Other income

Total segment income 

Operating expenses

Credit (expenses)/reversals 1

Operating segments

Consumer

Business Agribusiness

Total 
operating 
segments Corporate

$m

856.2 

224.1 

1,080.3 

(459.5)

3.9 

$m

288.1 

42.5 

330.6 

(96.4)

(35.0)

$m

155.3 

18.3 

$m

1,299.6 

284.9 

$m

34.2 

15.7 

Total

$m

1,333.8 

300.6 

173.6 

1,584.5 

49.9 

1,634.4 

(63.6)

(6.1)

(619.5)

(37.2)

(560.3)

(1,179.8)

(131.3)

(168.5)

Segment result (before tax expense)

624.7 

199.2 

103.9 

927.8 

(641.7)

286.1 

Tax (expense)/benefit

Segment result (statutory basis)

Cash basis adjustments:

(203.7)

421.0 

(65.0)

134.2 

(33.9)

(302.6)

209.3 

(93.3)

70.0 

625.2 

(432.4)

192.8 

Specific income and expense items (after tax)

Homesafe net realised income (after tax)

Amortisation of acquired intangibles (after tax)

(16.4)

11.0 

1.6 

1.4 

- 

0.1 

0.1 

- 

0.5 

(14.9)

110.6 

11.0 

2.2 

- 

- 

95.7 

11.0 

2.2 

Segment result (cash basis) 2

417.2 

135.7 

70.6 

623.5 

(321.8)

301.7 

1 The COVID-19 overlay of $127.7m has been included in the Corporate segment results.
2 This balance excludes non-cash and specific items. Specific items are those deemed to be outside of the Group's core activities and hence 

are not considered to be representative of the Group's ongoing financial performance.

Reportable segment assets 
Reportable segment assets 
and liabilities 
and liabilities 

For the year ended 30 June 2021

Reportable segment assets

Reportable segment liabilities

For the year ended 30 June 2020

Reportable segment assets

Reportable segment liabilities

Reconciliation of reportable segments to 
consolidated assets and liabilities

Total assets for operating segments

Total assets

Total liabilities for operating segments

Notes payable 1

Total liabilities

1 Refer to Note 14 for further details.

Operating segments

Consumer

Business Agribusiness

Total 
operating 
segments Corporate

$m

$m

$m

$m

$m

Total

$m

52,456.6 

13,500.6 

6,229.5 

72,186.7 

14,390.5 

86,577.2 

47,053.4 

13,602.3 

2,753.4 

63,409.1 

13,216.9 

76,626.0 

45,884.6 

13,348.8 

6,073.5 

65,306.9 

10,702.0 

76,008.9 

41,281.0 

11,503.7 

3,107.8 

55,892.5 

10,814.7 

66,707.2 

As at
June 2021 
$m

As at 
June 2020 
$m

86,577.2 

76,008.9 

86,577.2 

76,008.9 

76,626.0 

66,707.2 

3,597.7 

3,503.5 

80,223.7 

70,210.7 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      67

6 Earnings per ordinary share

Basic 

Diluted

Group

2021

2020

Cents per share Cents per share

98.1 

82.6 

38.1 

35.2 

The earnings and weighted average number of ordinary shares used in the calculation of basic earnings per share (EPS) are 
as follows:

Reconciliation of earnings used in calculation of earnings per ordinary share

Net profit after tax

Total basic earnings

Earnings used in calculating basic earnings per ordinary share

Add back: dividends accrued and/or paid on dilutive loan capital

Total diluted earnings

Reconciliation of weighted average number of ordinary shares (WANOS)

used in earnings per share calculations

WANOS used in the calculation of basic earnings per share 

Effect of dilution - executive performance rights

Effect of dilution - loan capital

WANOS used in the calculation of diluted earnings per share

$m

524.0 

524.0 

524.0 

19.1 

543.1 

$m

192.8 

192.8 

192.8 

20.9 

213.7 

No. of shares

2021

2020

534,373,747 

505,527,450 

1,619,192 

894,188 

121,148,692 

101,288,644 

657,141,631 

607,710,282 

Potentially dilutive instruments 

The following instruments are potentially dilutive during the reporting period:

Dilutive

2021

2020

Yes

No

Yes

No

Yes

No

Yes

No

Loan capital instruments

Executive share options

Executive performance rights

Subordinated note (with non viability clause)

Recognition and measurement

Basic earnings per share (EPS) is calculated as net profit after 
tax, divided by the weighted average number of ordinary 
shares.

Diluted EPS is calculated as net profit after tax, add back 
dividends on dilutive loan capital instruments, divided by the 
weighted average number of ordinary shares and potential 
dilutive ordinary shares, including loan capital instruments.

Executive performance rights - classification of securities
Executive performance rights are treated as dilutive from the 
date of issue and remain dilutive, so long as the performance 
conditions are satisfied.

In the event of a performance condition not being satisfied, the 
number of dilutive rights would be reduced to the number that 
would have been issued if the end of the period was the end of 
the contingency period.

68      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

7 Dividends

Ordinary shares (ASX: BEN)

Group

Bank

Dividends
paid

Date 
paid

Cents 
per 
share

Total 
amount

Date 
paid

Cents 
per 
share

Total 
amount

Date 
paid

Cents 
per 
share

Total 
amount

Date 
paid

Cents 
per 
share

Total 
amount

¢

$m

¢

$m

¢

$m

¢

$m

June 2020 final dividend

June 2019 final dividend

June 2020 final dividend

June 2019 final dividend

Mar 2021

4.5

23.5 Sep 2019

35.0

169.5 Mar 2021

4.5 

23.5  Sep 2019

35.0 

169.5 

December 2020 
interim dividend

December 2019 
interim dividend

December 2020 
interim dividend

December 2019 
interim dividend

Mar 2021

23.5

122.8 Mar 2020

31.0

150.8 Mar 2021

23.5  122.8  Mar 2020

31.0  150.8 

28.0  146.3 

66.0  320.3 

28.0  146.3 

66.0  320.3 

Final dividend June 2021 

Dividends proposed since the reporting date, but not recognised as a liability:

Sep 2021

¢
26.5 

$m
142.5 

Sep 2021

¢
26.5 

$m
142.5 

All dividends paid were fully franked at 30% either from existing franking credits or from franking credits arising from payment of 
income tax provided for in the financial statements for the year ended 30 June 2021.

Preference shares and capital notes

Group

Bank

2021

2020

2021

2020

Date 
paid

Cents 
per 
share

Total 
amount

Date 
paid

Cents 
per 
share

Total 
amount

Date 
paid

Cents 
per 
share

Total 
amount

Date 
paid

Cents 
per 
share

Total 
amount

¢

$m

¢

$m

¢

$m

¢

$m

Convertible preference shares (CPS2) (recorded as debt instruments) (ASX: BENPE) 1

Nov 2020 117.28 

3.4  Nov 2019 164.71 

4.8  Nov 2020 117.28 

3.4  Nov 2019 164.71 

May 2020 144.57 

117.28 

3.4 

309.28 

4.2 

9.0 

May 2020 144.57 

117.28 

3.4 

309.28 

Convertible preference shares (CPS3) (recorded as debt instruments) (ASX: BENPF) 2

Dec 2020 146.35 

4.1  Dec 2019 184.60 

5.2  Dec 2020 146.35 

4.1  Dec 2019 184.60 

Jun 2021 140.31 

4.0  Jun 2020 174.03 

4.9  Jun 2021 140.31 

4.0  Jun 2020 174.03 

4.8 

4.2 

9.0 

5.2 

4.9 

286.66 

8.1 

358.63 

10.1 

286.66 

8.1 

358.63 

10.1 

Converting preference shares (CPS4) (recorded as debt instruments) (ASX: BENPG)

Sep 2020 67.19 

2.2  Sep 2019 89.91 

2.9  Sep 2020 67.19 

2.2  Sep 2019 89.91 

Dec 2020 67.02 

2.2  Dec 2019 83.43 

2.7  Dec 2020 67.02 

2.2  Dec 2019 83.43 

Mar 2021 65.80 

2.1  Mar 2020 81.08 

2.6  Mar 2021 65.80 

2.1  Mar 2020 81.08 

Jun 2021 66.81 

2.1  Jun 2020 78.78 

2.5  Jun 2021 66.81 

2.1  Jun 2020 78.78 

2.9 

2.7 

2.6 

2.5 

266.82

8.6 

333.20 

10.7 

266.82

8.6 

333.20 

10.7 

Capital notes (recorded as debt instruments) (ASX: BENPH) 3

Mar 2021 76.92 

Jun 2021 67.70 

3.9 

3.4 

144.62 

7.3 

Mar 2021 76.92 

Jun 2021 67.70 

3.9 

3.4 

144.62 

7.3 

1 Convertible preference shares (CPS2, ASX: BENPE) were redeemed in November 2020. Final dividend payment was made in November 2020.
2 Convertible preference shares (CPS3, ASX: BENPF) were redeemed in June 2021. Final dividend payment was made in June 2021.
3 Capital notes (ASX: BENPH) were issued in November 2020. First dividend payment was made in March 2021.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      6 9

7 Dividends (continued)

Dividend franking account

Balance of franking account as at the end of the financial year

Franking credits that will arise from the payment of income tax 
provided for in the financial report 

Impact of dividends proposed or declared before the financial 
report was authorised for issue but not recognised as a 
distribution of equity holders during the period 

Closing balance

Ordinary share dividends paid

Group

June 2021

June 2020

$m

561.2 

44.2 

$m

499.0 

(17.6)

(144.6)

(0.6)

460.8 

480.8 

Dividends paid by cash or satisfied by the issue of shares under the Dividend Reinvestment Plan during the year were as follows:

Paid in cash 1

Satisfied by issue of shares 2

Group

Bank

June 2021

June 2020

June 2021

June 2020

$m
105.3 

41.0 

146.3 

$m
277.4 

42.9 

320.3 

$m
105.3 

41.0 

146.3 

$m
277.4 

42.9 

320.3 

1 Refers to cash paid to shareholders who did not elect to participate in the Dividend Reinvestment Plan.
2 Represents the value of shares issued to participating shareholders under the Dividend Reinvestment Plan.

Dividend Reinvestment Plan

Bonus Share Scheme

The Dividend Reinvestment Plan provides shareholders with 
the opportunity of converting all or part of their entitlement 
to a dividend into new shares. The issue price of the shares is 
equal to the volume weighted average share price of Bendigo 
and Adelaide Bank shares traded on the Australian Securities 
Exchange (ASX) over the seven trading days commencing 8 
September 2021 at a discount of 1.5%. Shares issued under 
this Plan rank equally with all other ordinary shares.

The Bonus Share Scheme provides shareholders with the 
opportunity to elect to receive a number of bonus shares 
issued for no consideration instead of receiving a dividend. 
The issue price of the shares is equal to the volume weighted 
average share price of Bendigo and Adelaide Bank shares 
traded on the Australian Securities Exchange (ASX) over the 
seven trading days commencing 8 September 2021 at a 
discount of 1.5%. 

Shares issued under this scheme rank equally with all other 
ordinary shares.

The last date for the receipt of an election notice for 
participation in either the Dividend Reinvestment Plan or Bonus 
Share Scheme for the 2021 final dividend is 7 September 
2021.

70      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

Financial Instruments

This section covers the financial instruments held by the Group including: loans and advances, derivatives and 
deposits and notes payable. This section outlines how the fair value of financial instruments is determined and 
the associated methodology.

Initial recognition and measurement
Financial assets and liabilities are initially recognised on the 
date on which the Group becomes a party to the contractual 
provisions of the instrument, or, in the case of loans and 
advances, when funds are transferred to the customers' 
account.

At initial recognition, the Group measures a financial instrument 
at its fair value plus or minus transaction costs that are 
incremental and directly attributable to the acquisition or issue 
of the financial instrument, such as fees and commissions.

Transaction costs of financial instruments carried at FVTPL are 
expensed in profit or loss.

Classification of financial assets

Subsequent to initial recognition, the measurement of the 
Group’s financial assets is dependent on the business 
model in which it is managed and the contractual cash flow 
characteristics. There are four measurement classifications, 
being:
• 
• 

amortised cost;
fair value through other comprehensive income (FVOCI) 
with recycling;
fair value through other comprehensive income (FVOCI) 
without recycling; and 
fair value through profit or loss (FVTPL). 

• 

• 

The Group measures financial assets at amortised cost if 
the financial asset is held within a business model with the 
objective to hold financial assets in order to collect contractual 
cash flows, and the contractual terms of the financial asset 
give rise on specified dates to cash flows that are solely 
payments of principal and interest (SPPI) on the principal 
amount outstanding, unless the financial asset has been 
designated as FVTPL. The details of these conditions are 
outlined below.

Financial assets with contractual terms that meet the SPPI 
test and that are held within a business model where the 
objective is to both collect contractual cashflows and sell 
the financial assets are measured at FVOCI with subsequent 
reclassification to the Income Statement, unless the financial 
asset has been designated as FVTPL. Non-traded equity 
instruments have been designated at FVOCI with no 
subsequent reclassification to the Income Statement. All other 
assets are measured at FVTPL.

Business model assessment

The Group determines its business model at the level that best 
reflects how it manages groups of financial assets to achieve 
its business objectives. 

While judgement is used in determining the business model, 
consideration is given to relevant, objective evidence including:
• 
• 

The business purpose of the portfolio;
The risks that affect the performance and the way those 
risks are managed;
The basis on which the performance of the portfolio is 
evaluated; and
The frequency and significance of sales activity.

• 

• 

If cash flows after initial recognition are realised in a way 
that is different from the Group’s original expectations, the 
Group does not change the classification of the remaining 
financial assets held in that business model, but incorporates 
such information when assessing newly originated or newly 
purchased financial assets going forward.

The SPPI test
The Group assesses financial assets to evaluate if their 
contractual cashflows are comprised of solely payments 
of principal and interest (the SPPI test). ‘Principal’ for the 
purpose of this test is defined as the fair value of the financial 
asset at initial recognition and may change over the life of 
the financial asset (for example, if there are repayments of 
principal or amortisation of the premium/discount). “Interest” 
for the purpose of this test is defined as the consideration for 
the time value of money and credit risk, which are the most 
significant elements of interest within a lending arrangement. 
Principal amounts include repayments of lending and financing 
arrangements, and interest primarily relates to basic lending 
returns, including compensation for credit risk and the 
time value of money associated with the principal amount 
outstanding. In contrast, contractual terms that introduce 
a more than de minimis exposure to risks or volatility in the 
contractual cash flows that are unrelated to a basic lending 
arrangement do not give rise to contractual cash flows that 
are solely payments of principal and interest on the amount 
outstanding.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      7 1

8 Cash and cash equivalents

Notes and coins

Cash at bank

Reverse repurchase agreements

Total cash and cash equivalents

Group

Bank

2021

$m

137.1 

5,211.1 

1,738.1 

2020

$m

129.7 

960.0 

99.9 

2021

$m

137.1 

4,756.4 

1,738.1 

7,086.3 

1,189.6 

6,631.6 

Reconciliation of cash and cash equivalents
For the purposes of the Cash Flow Statement, cash and cash equivalents includes:

Cash and cash equivalents

Due from other financial institutions

Due to other financial institutions

Recognition and measurement

$m

7,086.3 

173.4 

(175.4)

$m

1,189.6 

137.0 

(145.1)

$m

6,631.6 

173.4 

(175.4)

7,084.3 

1,181.5 

6,629.6 

2020

$m

129.8 

596.3 

99.9 

826.0 

$m

826.0 

137.0 

(145.1)

817.9 

Cash and cash equivalents include notes and coins at branches, unrestricted balances held with other financial institutions, reverse 
repurchase agreements and highly liquid financial assets with original maturities of three months or less and are subject to an 
insignificant risk of changes in their fair value.

These assets are generally used by the Group in managing its short-term commitments.

Cash and cash equivalents are carried at amortised cost in the Balance Sheet.

Cash at bank earns interest at variable rates based on daily bank and short-term deposit rates. Interest is recognised in the 
Income Statement using the effective interest method.

72      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

 
9 Loans and other receivables

Overdrafts

Credit cards

Term loans

Margin lending

Lease receivables

Factoring receivables

Other

Note

Group

Bank

2021

$m

1,573.5 

313.3 

2020

$m

1,985.8 

307.2 

2021

$m

1,573.3 

313.3 

2020

$m

1,985.2 

307.2 

67,951.7 

60,911.2 

68,815.6 

61,703.1 

1,480.6 

1,294.9 

695.8 

45.2 

172.5 

626.2 

33.3 

163.1 

- 

695.3 

45.2 

172.5 

- 

625.2 

33.3 

163.1 

Gross loans and other receivables

72,232.6 

65,321.7 

71,615.2 

64,817.1 

Individually assessed provision

Collectively assessed provision

Unearned income

Total provisions and unearned income

Deferred costs paid

Net loans and other receivables

Maturity analysis 1

At call / overdrafts

Not longer than 3 months

Longer than 3 and not longer than 12 months

Longer than 1 and not longer than 5 years

Longer than 5 years

10

10

(94.3)

(246.7)

(82.4)

(423.4)

(78.4)

(263.2)

(81.1)

(422.7)

111.4 

81.4 

(94.3)

(245.8)

(82.4)

(422.5)

111.4

(78.2)

(262.4)

(81.0)

(421.6)

81.3

71,920.6 

64,980.4 

71,304.1 

64,476.8 

$m

4,337.8 

1,134.8 

3,034.9 

10,145.6 

53,579.5 

$m

4,699.1 

941.5 

2,430.7 

10,383.1 

46,867.3 

$m

2,857.1 

1,134.8 

3,034.9 

10,145.2 

54,443.2 

$m

3,404.2 

941.4 

2,430.5 

10,379.8 

47,661.2 

Gross loans and other receivables

72,232.6 

65,321.7 

71,615.2 

64,817.1 

1 Balances exclude specific and collective provisions, unearned revenue, and deferred costs and are categorised by the contracted 

maturity date of each loan facility. 

Comparative information in the maturity analysis table above has been restated to align to the presentation in the current financial year. 
Current financial year disclosures reconcile to definitions applied for regulatory reporting purposes.

Recognition and measurement

Loans and other receivables are debt instruments recognised 
initially at fair value, which represent the cash advanced to 
the borrower plus direct and incremental transaction costs on 
settlement date, when funding is advanced to the customer. 
Loans are subsequently measured in accordance with the 
Group’s Classification of financial assets policy. Most loans are 
carried at amortised cost, which represents the gross carrying 
amount less allowances for credit losses. Interest on loans is 
recognised using the effective interest method. The estimated 
future cash flows used in the calculation of the effective 
interest rate include those determined by the contractual term 
of the asset, and includes all fees, transaction costs and all 
other premiums or discounts. 

For loans carried at amortised cost, impairment losses are 
recognised in accordance with the three-stage expected 
credit loss (ECL) impairment model outlined in Note 10.

Finance leases, where the Group acts as lessor, are included in 
loans and other receivables. Finance leases are those where 
substantially all the risks and rewards of ownership of the asset 
have been transferred to the lessee. Lease receivables are 
recognised at an amount equal to the net investment in the 
lease.

Deferred costs include costs associated with the acquisition, 
origination or securitisation of loan portfolios. These costs are 
amortised through the Income Statement over the average life 
of the loans in these portfolios. 

All loans are subject to continuous management review to 
assess whether there is any objective evidence of impairment.

For further details regarding impairment of loans refer to Note 
10.

Unearned income on the Group's personal lending and leasing 
portfolios is brought to account over the life of the contracts 
on an actuarial basis.

Some of the Group's customers have been provided with 
COVID-19 support measures which allow for the deferral of 
loan payments during the deferral period. These packages 
have been offered to customers to provide short-term cash 
flow support. During the deferral period, interest has been 
capitalised. 

It is expected that the loan balance along with the capitalised 
interest will be repaid in full.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      7 3

 
 
10 Impairment of loans and advances

Summary of impaired financial assets

Impaired loans

Loans - without provisions

Loans - with provisions

Restructured loans

Less: individually assessed provisions

Net impaired loans

Group

Bank

2021

$m

40.6 

168.0 

0.2 

(93.0)

2020

$m

52.4 

187.1 

1.0 

(77.5)

2021

$m

40.6 

168.0 

0.2 

(93.0)

2020

$m

52.4 

187.0 

1.0 

(77.3)

115.8 

163.0 

115.8 

163.1 

Net impaired loans % of net loans and other receivables

0.16%

0.25%

0.16%

0.25%

Portfolio facilities - past due 90 days, not well secured

Less: individually assessed provisions

Net portfolio facilities

Loans past due 90 days

Accruing loans past due 90 days, with adequate security balance

Net fair value of properties acquired through the enforcement of security

Recognition and measurement

2.9 

(1.3)

1.6 

$m

362.7 

35.3 

4.9 

(0.9)

4.0 

$m

399.2 

96.4 

2.9 

(1.3)

1.6 

$m

362.7 

35.3 

4.9 

(0.9)

4.0 

$m

399.2 

94.7 

A facility is classified as impaired regardless of whether it is 
90 days or more past due (arrears) when there is doubt as to 
whether the full amounts due (interest and principal) will be 
received in a timely manner. This is the case even if the full 
extent of the loss cannot be clearly determined.

Impairment losses are calculated by discounting the expected 
future cash flows of a loan, which includes expected future 
receipts of contractual interest, at the loan's original effective 
interest rate, and comparing the resultant present value with 
the loan's current carrying amount.

Losses for impaired loans are recognised when there is 
objective evidence that impairment of a loan, or portfolio of 
loans, has occurred. Impairment losses that are calculated on 
individual loans, or on groups of loans assessed collectively, are 
recorded in the Income Statement.

Restructured loans

Restructured loans are facilities in which the original 
contractual terms have been modified for reasons related to 
the financial difficulties of the customer.

Restructuring may consist of reduction of interest, principal or 
other payments legally due, or an extension in maturity.

Stage 1 Stage 2

Stage 3

12 
month 
ECL

Lifetime  
ECL

Collectively 
assessed -  
Lifetime ECL

Individually 
assessed -  
Lifetime ECL

General 
reserve for 
credit losses

Group

Movements in provisions and reserve

Balance as at 1 July 2020

Transfers during the period to:

Stage 1

Stage 2

Stage 3

Transfer from collectively assessed to individually 
assessed provisions

New/increased provisions

$m

$m

 76.3 

 153.0 

 1.7 

 (1.6)

 (18.6)

 20.8 

 (5.0)

 (7.0)

 - 

 (0.3)

 12.6 

 2.6 

Write-back of provisions no longer required

 (5.7)

 (4.6)

Change in balances

 10.7 

 (19.0)

$m

 33.9 

 (0.1)

 (2.2)

 12.0 

 (0.9)

 0.4 

 (6.2)

 (6.1)

$m

 78.4 

 - 

 - 

 - 

 1.2 

 33.0 

 - 

 - 

Total

$m

$m

 86.6 

 428.2 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 48.6 

 (16.5)

 18.1 

 3.7 

Bad debts written off previously provided for

 - 

 - 

 - 

 (18.3)

 - 

 (18.3)

Total provision for doubtful debts as at 30 June 2021

 72.0 

 143.9 

 30.8 

 94.3 

 104.7 

 445.7 

74      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

 
10 Impairment of loans 
and advances (continued)

Group

Balance as at 1 July 2019

Transfers during the period to:

Stage 1

Stage 2

Stage 3

Transfer from collectively assessed to individually 
assessed provisions

New/increased provisions

Write-back of provisions no longer required

Change in balances

Bad debts written off previously provided for

 0.7 

 (17.3)

 (6.4)

 (0.7)

 18.3 

 (6.4)

 (0.1)

 (1.2)

 11.6 

 (5.2)

 56.1 
 - 

 3.7 

 (8.4)

 71.8 
 - 

Total provision for doubtful debts as at 30 June 2020

 76.3 

 153.0 

Bank

Movements in provisions and reserve

Balance as at 1 July 2020

Transfers during the period to:

Stage 1

Stage 2

Stage 3

Transfer from collectively assessed to individually 
assessed provisions

New/increased provisions

Write-back of provisions no longer required

Change in balances

Bad debts written off previously provided for

$m

$m

 74.9 

 153.6 

 1.7 

 (18.6)

 (5.0)

 (1.6)

 20.8 

 (7.0)

 - 

 (0.3)

 12.6 

 (5.7)

 10.8 
 - 

 2.6 

 (4.6)

 (19.2)
 - 

Total provision for doubtful debts as at 30 June 2021

 70.7 

 144.3 

Balance as at 1 July 2019

Transfers during the period to:

Stage 1

Stage 2

Stage 3

Transfer from collectively assessed to individually 
assessed provisions

New/increased provisions

Write-back of provisions no longer required

Change in balances

Bad debts written off previously provided for

$m

$m

 36.0 

 75.9 

 0.7 

 (17.3)

 (6.4)

 (0.7)

 18.3 

 (6.4)

 (0.1)

 (1.2)

 11.6 

 (5.2)

 55.6 
 - 

 3.7 

 (8.4)

 72.4 
 - 

Total provision for doubtful debts as at 30 June 2020

 74.9 

 153.6 

Stage 1 Stage 2

Stage 3

12 
month 
ECL
$m

Lifetime  
ECL
$m

Collectively 
assessed -  
Lifetime ECL
$m

Individually 
assessed -  
Lifetime ECL
$m

General 
reserve for 
credit losses
$m

Total
$m

 36.9 

 75.9 

 44.2 

 128.5 

 77.3 

 362.8 

 - 

 (1.0)

 12.8 

 (6.5)

 1.0 

 (3.3)

 (13.3)
 - 

 33.9 

$m

 33.9 

 (0.1)

 (2.2)

 12.0 

 (0.9)

 0.4 

 (6.2)

 (6.1)
 - 

 30.8 

$m

 44.2 

 - 

 (1.0)

 12.8 

 (6.5)

 1.0 

 (3.3)

 (13.3)
 - 

 33.9 

 - 

 - 

 - 

 7.8 

 48.6 

 - 

 - 
 (106.5)

 - 

 - 

 - 

 - 

-

-

-

-

 20.6 

 - 

 (11.3)
 - 

 85.5 

 (16.9)

 103.3 
 (106.5)

 78.4 

 86.6 

 428.2 

$m

 78.2 

$m 

 86.6 

$m

 427.2 

 - 

 - 

 - 

 1.2 

 33.0 

 - 

 - 
 (18.1)

 - 

 - 

 - 

 - 

 - 

 - 

 18.1 
 - 

-

-

-

-

 48.6 

 (16.5)

 3.6 
 (18.1)

 94.3 

 104.7 

 444.8 

$m

 128.2 

$m

 77.3 

$m

 361.6 

 - 

 - 

 - 

 7.8 

 48.5 

 - 

 - 
 (106.3)

 - 

 - 

 - 

 - 

-

-

-

-

 20.6 

 - 

 (11.3)
 - 

 85.4 

 (16.9)

 103.4 
 (106.3)

 78.2 

 86.6 

 427.2 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      7 5

10 Impairment of loans 
and advances (continued)

Summary of provisions and reserve

Individually assessed provision

Opening balance

Bad debts written off previously provided for

Charged to Income Statement

Closing balance

Collectively assessed provision

Opening balance

Charged/(Released) to Income Statement

Closing balance

General reserve for credit losses (GRCL)

Opening balance

Increase in GRCL

Closing balance

Total provisions and reserve

Ratios

Individually assessed provision to gross loans

Total provisions and GRCL to gross loans

Collectively assessed provision and GRCL 
to risk-weighted assets

Provision coverage 1

Group

Bank

2021

$m

78.2 

(18.1)

34.2 

94.3 

262.4 

(16.6)

245.8 

86.6 

18.1 

104.7 

444.8 

2020

$m

128.2 

(106.3)

56.3 

78.2 

156.1 

106.3 

262.4 

77.3 

9.3 

86.6 

427.2 

2021

$m

78.4 

(18.3)

34.2 

94.3 

263.2 

(16.5)

246.7 

86.6 

18.1 

104.7 

445.7 

0.13%

0.62%

0.87%

2020

$m

128.5 

(106.5)

56.4 

78.4 

157.0 

106.2 

263.2 

77.3 

9.3 

86.6 

428.2 

0.12%

0.66%

0.92%

213.46%

178.05%

1 Provision coverage is calculated as total provisions and reserve divided by total gross impaired assets.

Recognition and measurement

Scope
The Group applies a three-stage approach to measure 
the allowance for expected credit losses for the following 
categories of financial assets that are not measured at 
FVTPL:
• 
• 
•  Off-Balance Sheet loan commitments; and
• 

Amortised cost financial assets; 
Debt securities at FVOCI;

Financial guarantee contracts.

Expected credit loss impairment model
The Group's allowance for credit losses calculations are 
outputs of actuarial models with a number of underlying 
assumptions regarding the choice of variable inputs and 
their interdependencies. The expected credit loss impairment 
model reflects the present value of all cash shortfalls related 
to default events either (i) over the following twelve months 
or (ii) over the expected life of a financial asset depending on 
credit deterioration from inception.

The allowance for credit losses reflects an unbiased, 
probability-weighted outcome which considers multiple 
economic scenarios based on reasonable and supportable 
forecasts. 

76      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

This impairment model measures credit loss allowances 
using a three-stage approach based on the extent of credit 
deterioration since origination:

• 

• 

• 

Stage 1 – Where there has not been a significant 
increase in credit risk (SICR) since initial recognition of a 
financial asset, an amount equal to 12 months expected 
credit loss is recorded. The expected credit loss is 
computed using a probability of default occurring over 
the next 12 months. For those assets with a remaining 
maturity of less than 12 months, a probability of default 
corresponding to remaining term to maturity is used.

Stage 2 – When a financial asset experiences a SICR 
subsequent to origination but is not considered to be 
in default, it is included in Stage 2. This requires the 
computation of expected credit loss based on the 
probability of default over the remaining estimated life of 
the financial asset. 

Stage 3 – Financial assets that are considered to be 
in default are included in this stage. Similar to Stage 2, 
the allowance for credit losses captures the lifetime 
expected credit losses.

10 Impairment of loans and advances (continued) 

Recognition and measurement (continued)

Expected credit loss impairment model (continued)
Interest income is recognised on gross carrying amounts for 
financial assets in Stage 1 and Stage 2, and gross carrying 
value net of provisions for financial assets in Stage 3.

Financial assets in Stage 1 and Stage 2 are assessed for 
impairment collectively, whilst those in Stage 3 are subjected 
to either collective or individual impairment assessment. The 
Group uses the following collective provisioning models for the 
purpose of calculating expected credit loss: 
• 

Retail lending: residential mortgages model, personal 
loans model, credit cards model, retail small and medium 
enterprise (SME) model; 
Non-retail lending: corporate model, commercial real 
estate model, and agribusiness model.

• 

Measurement of expected credit loss
The probability of default (PD), exposure at default (EAD), and 
loss given default (LGD) inputs used to estimate expected 
credit losses are modelled based on macroeconomic variables 
that are most closely related with credit losses in the relevant 
portfolio. 

• 

Details of these statistical parameters/inputs are as follows: 
PD – The probability of default is an estimate of the 
• 
likelihood of default over a given time horizon. A default 
may only happen at a certain time over the remaining 
estimated life, if the facility has not been previously 
derecognised and is still in the portfolio.
EAD – The exposure at default is an estimate of the 
exposure at a future default date, taking into account 
expected changes in the exposure after the reporting 
date, including repayments of principal and interest, 
whether scheduled by contract or otherwise, expected 
drawdowns on committed facilities, and accrued interest 
from missed payments.
LGD – The loss given default is an estimate of the loss 
arising in the case where a default occurs at a given time. 
It is based on the difference between the contractual 
cash flows due and those that the lender would expect to 
receive, including from the realisation of any collateral. It is 
usually expressed as a percentage of the EAD.

• 

Forward-looking information
The estimation of expected credit losses for each stage and 
the assessment of significant increases in credit risk consider 
information about past events and current conditions as well 
as reasonable and supportable forecasts of future events 
and economic conditions. The estimation and application 
of forward-looking information may require significant 
judgement, particularly during periods of economic uncertainty. 
In assessing the forward-looking information, the Group has 
considered the potential impacts of the COVID-19 pandemic 
and the mitigation measures put in place by governments, 
regulators and the Reserve Bank of Australia. The Group's 
expectations of future events have been based on a range 
of plausible scenarios and are believed to be reasonable and 
supportable. Under the circumstances, however, it is recognised 
that uncertainty still exists and actual results may differ from 
these estimates.

Macroeconomic factors
In its models, the Group relies on a broad range of forward-
looking economic information as inputs, such as: Gross 
Domestic Product (GDP) growth, unemployment rates, 
central-bank interest rates, and house-price indices. The inputs 
and models used for calculating expected credit losses may 
not always capture all characteristics and available data of 
the market at the date of the financial statements. To reflect 
this, qualitative adjustments or overlays may be made as 
adjustments using expert credit judgement.

The Group’s Economic Outlook Committee is responsible 
for reviewing and approving the methodology, and any 
adjustments and assumptions. Forecast economic scenarios 
and the associated probability weights are discussed and 
approved by the Economic Outlook Committee, along with any 
management overlays or adjustments required to account for 
expected risks that have not been considered in the modelling 
process. At each reporting period any key areas of judgement 
are reported to the Group’s Board Audit Committee and the 
Board Financial Risk Committee.

Multiple forward-looking scenarios 
The Group determines its allowance for credit losses using five 
probability-weighted forward-looking scenarios. The Group 
considers both internal and external sources of information 
and data in order to achieve unbiased projections and 
forecasts. The Group prepares the scenarios using forecasts 
generated by the Economic Oversight Committee (EOC). The 
forecasts are created using consensus forecasts and internal 
models to formulate a ‘base case’ view of the most probable 
future direction of relevant economic variables as well as a 
representative range of other possible forecast scenarios. The 
process involves the development of four additional economic 
scenarios and consideration of the relative probabilities of 
each outcome.

The ‘base case’ represents the most likely outcome and is 
aligned with information used by the Group for other purposes 
such as strategic planning and budgeting. The other scenarios 
represent more optimistic and more pessimistic outcomes. The 
Group has identified and documented key drivers of credit risk 
and credit losses for each portfolio of financial instruments and, 
using an analysis of historical data, has estimated relationships 
between macroeconomic variables, credit risk, and credit 
losses. 

The assessment and determination of forward-looking 
assumptions in the current environment is challenging given the 
inherent uncertainties surrounding COVID-19, including current 
lockdowns and the risk of further lockdowns. 

The Group’s base case economic forecast scenario used in 
the calculation of the collectively assessed provision as at 30 
June 2021, reflects a strong recovery in economic conditions. 
Unemployment, under the base case scenario, peaks at 5.3% 
in September 2021. Quarterly growth in GDP is expected to 
be negative during the September 2021 quarter with subdued 
positive growth commencing from 2022. House prices are 
expected to grow by more then 11.0% p.a. up to September 
2021, before returning to normal growth rates of around 5.0% 
to 6.0% p.a. Commercial property prices are expected to fall 
more than 16.0% by December 2021 with office and retail 
space in the CBD primarily impacted. 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      7 7

10 Impairment of loans and advances (continued)

Recognition and measurement (continued)

Multiple forward-looking scenarios (continued)
The Group’s significant deterioration scenario was mostly 
aligned to the APRA stress test scenario (adjusted in line with 
the new base scenario) at the end of 2020 and assumes 
unemployment peaks at 10.5% in September 2022, and 
improves slightly to 9.2% by March 2024. Gross Domestic 
Product is expected to contract by 6.0% in December 2021 
and substantially recover by September 2023. House prices are 
projected to fall by 16.9% and commercial property prices by 
12.2% on average towards the end of 2021, with CBD retail 
space projected to fall by 26.0% and CBD office space by 
28.4%.

The Group’s approach to formulating the macroeconomic 
factors used in the upside and downside scenarios has 
been revised. Implied values derived from the base scenario 
were used in the other scenarios for 30 June 2020, whereas 
for 30 June 2021 discrete macroeconomic forecasts for 
each scenario were determined by the EOC. The change in 
probabilities assigned to the downside scenarios for 30 June 
2021 are largely due to the change in underlying scenarios 
rather than a significant change in the Group’s economic 
outlook.

The table below illustrates the weightings applied to the 
forecast scenarios for the purpose of calculation the collective.

Weightings

Base scenario

Significant improvement

Mild improvement

Mild deterioration

Significant deterioration

30 June 2021

30 June 2020

50.0%

0.0%

5.0%

27.5%

17.5%

50.0%

0.0%

15.0%

30.0%

5.0%

The above probability weightings have been applied to 
all portfolios with the exception of the agricultural lending 
portfolio. The weightings applied to this portfolio for 30 June 
2021 were 53% base scenario, 25% mild deterioration, 20% 
mild improvement, and 1% each for the remaining two 
scenarios (2020: 53.3% base scenario, 22.2% mild 
deterioration, 22.2% mild improvement, 1.1% for each of the 
remaining two scenarios).

The table below discloses the collectively assessed provision 
outcomes assuming a 100% weighting is applied to the 
relevant scenario, all other assumptions held constant.

30 June 2021

30 June 2020

Scenario Outcomes

100% Base scenario

100% Significant 
improvement

100% Mild improvement

100% Mild deterioration

100% Significant 
deterioration

1 These outcomes exclude the GRCL.

($m) 1

217.0

203.0

207.2

247.5

347.6

($m) 1

232.2

114.9

207.0

307.7

475.1

Assessment of significant increase in credit risk (SICR)
At each reporting date, the Group assesses whether there 
has been a SICR for exposures since initial recognition by 
comparing the risk of default occurring over the remaining 
expected life from the reporting date and the date of 
initial recognition. The assessment considers borrower-
specific quantitative and qualitative information without 
consideration of collateral, and the impact of forward-looking 
macroeconomic factors.

The common assessments for SICR on retail and non-retail 
portfolios include macroeconomic outlook, management 
judgement, and delinquency and monitoring. Forward-
looking macroeconomic factors are a key component of the 
macroeconomic outlook. The importance and relevance of 
each specific macroeconomic factor depends on the type 
of product, characteristics of the financial instruments and 
the borrower and the geographical region. Quantitative 
models may not always be able to capture all reasonable and 
supportable information that may indicate a SICR.

Qualitative factors may be assessed to supplement the 
gap. Examples of situations include changes in adjudication 
criteria for a particular group of borrowers; changes in 
portfolio composition; and natural disasters impacting certain 
portfolios. With regards to delinquency and monitoring, there 
is a rebuttable presumption that the credit risk of the financial 
instrument has increased since initial recognition when 
contractual payments are more than 30 days overdue.

Retail portfolio – For retail exposures, a SICR cannot be 
assessed using forward looking information at an individual 
account level. Therefore, the assessment must be done at the 
portfolio level. Portfolio movement thresholds exist for each PD 
model by product which considers the proportionate change in 
PD as well as the absolute change in PD.

For retail portfolios, a 50 basis point increase in PDs combined 
with a doubling of the PD since origination will result in a loan 
transitioning to Stage 2. 

The thresholds used for PD migration are reviewed and 
assessed at least annually, unless there is a significant change 
in credit risk management practices in which case the review is 
brought forward. 

Non-retail portfolio – The Group uses an internal rating system 
for its non-retail exposures. All non-retail exposures have a 
rating assigned that reflects the probability of default of the 
borrower. Both borrower specific and non-borrower specific 
(i.e. macroeconomic) forward looking information is considered 
and reflected in the rating. SICR is evaluated based on the 
movement of the exposures between ratings i.e. a two notch 
downgrade in the internal rating since origination will trigger a 
transfer to Stage 2.

While the deferral of loan payments by customers would 
normally be treated as an indication of a SICR, the deferral 
arrangements granted to the Group's customers in relation 
to COVID-19 support packages have not, in isolation, been 
treated as an indication of a SICR. This is consistent with 
APRA guidance. Other information available to the Group in 
relation to the COVID-19 deferral arrangements has been 
assessed for evidence of a SICR.

78      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

10 Impairment of loans and advances (continued)

Recognition and measurement (continued)

Expected life
When measuring expected credit loss, the Group considers the 
maximum contractual period over which the Group is exposed to 
credit risk. All contractual terms are considered when determining 
the expected life, including prepayment, and extension and rollover 
options. For certain revolving credit facilities, such as credit cards, 
the expected life is estimated based on the period over which 
the Group is exposed to credit risk and how the credit losses are 
mitigated by management actions.

• 

Presentation of allowance for credit losses in the Balance Sheet
Financial assets measured at amortised cost: as a deduction 
• 
from the gross carrying amount of the financial assets;
Debt instruments measured at fair value through other 
comprehensive income: no allowance is recognised in the 
Balance Sheet because the carrying value of these assets 
is their fair value. However, the allowance determined is 
presented in the accumulated other comprehensive income;
Off-Balance Sheet credit risks include undrawn lending 
commitments, letters of credit and letters of guarantee: as a 
provision in other liabilities. 

• 

Definition of default
The definition of default used in measuring ECL is aligned to 
the definition used for internal credit risk management and 
regulatory purposes.

The Group considers a financial instrument to be in default as 
a result of one or more loss events that occurred after the date 
of initial recognition of the instrument and the loss event has 
a negative impact on the estimated future cash flows of the 
instrument that can be reliably estimated. This includes events 
that indicate: 
• 
• 
• 

significant financial difficulty of the borrower;
default or delinquency in interest or principal payments;
high probability of the borrower entering a phase of 
bankruptcy or a financial reorganisation;
measurable decrease in the estimated future cash flows 
from the loan or the underlying assets that back the loan. 

• 

The Group considers that default has occurred when 
a financial asset is more than 90 days past due, unless 
reasonable and supportable information demonstrates that 
a more lagging default criterion is appropriate.  Impairment 
is recognised when it is determined that all principal and 
interest amounts which are due are unlikely to actually be fully 
recovered.

Write-off policy
The Group writes off an impaired financial asset (and the 
related impairment allowance), either partially or in full, when 
there is no realistic prospect of recovery. Where financial assets 
are secured, write-off is generally after receipt of any proceeds 
from the realisation of security. In circumstances where the 
net realisable value of any collateral has been determined and 
there is no reasonable expectation of further recovery, write-
off may be earlier. In subsequent periods, any recoveries of 
amounts previously written off are credited to the provision for 
credit losses in the Income Statement. 

Modified financial assets
If the terms of a financial asset are modified or an existing 
financial asset is replaced with a new one, an assessment 
is made to determine if the existing financial asset should 
be derecognised. Where a modification does not result in 
derecognition, the date of origination continues to be used to 

determine SICR. Where a modification results in derecognition, 
the new financial asset is recognised at its fair value on the 
modification date. The modification date is also the date of 
origination for this new asset.

The Group may modify the contractual terms of loans for 
either commercial or credit reasons. The terms of a loan in 
good standing may be modified for commercial reasons 
to provide competitive pricing to borrowers. Loans are also 
modified for credit reasons where the contractual terms are 
modified to grant a concession to a borrower that may be 
experiencing financial difficulty.

For all financial assets modifications of the contractual terms 
may result in derecognition of the original asset when the 
changes to the terms of the loans are considered substantial. 
These terms include interest rate, authorised amount, term, or 
type of underlying collateral. The original loan is derecognised 
and the new loan is recognised at its fair value. The difference 
between the carrying value of the derecognised asset and 
the fair value of the new asset is recognised in the Income 
Statement. 

For all loans, performing and credit-impaired, where the 
modification of terms did not result in the derecognition of 
the loan, the gross carrying amount of the modified loan is 
recalculated based on the present value of the modified cash 
flows discounted at the original effective interest rate, and any 
gain or loss from the modification is recorded in the provision 
for credit losses line in the Income Statement.

Purchased loans
All purchased loans are initially measured at fair value on 
the date of acquisition. As a result no allowance for credit 
losses would be recorded in the Balance Sheet on the date 
of acquisition. Purchased loans may fit into either of the two 
categories: Performing loans or Purchased Credit Impaired 
(PCI) loans. 

Purchased performing loans follow the same accounting as 
originated performing loans and are reflected in Stage 1 on the 
date of the acquisition. 

They will be subject to a 12-month allowance for credit losses 
which is recorded as a provision for credit losses in the Income 
Statement. The fair value adjustment set up for these loans on 
the date of acquisition is amortised into interest income over 
the life of these loans. 

PCI loans are reflected in Stage 3 and are always subject 
to lifetime allowance for credit losses. Any changes in the 
expected cash flows since the date of acquisition are recorded 
as a charge/recovery in the provision for credit losses in 
the Income Statement at the end of all reporting periods 
subsequent to the date of acquisition.

General reserve for credit losses (GRCL)
The Australian Prudential Regulation Authority (APRA) requires 
that banks maintain a GRCL to cover risks inherent in loan 
portfolios. In certain circumstances the collective provision can 
be included in this assessment. Movements in the GRCL are 
recognised as an appropriation from retained earnings.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      7 9

11 Financial assets at fair value 
through profit or loss

Discount securities

Floating rate notes

Government securities

Group

Bank

2021

$m

- 

320.5 

1,358.2 

2020

$m

996.7 

170.0 

4,244.4 

2021

$m

- 

320.5 

1,358.2 

2020

$m

996.7 

170.0 

4,244.4 

Total financial assets at fair value through profit or loss

1,678.7 

5,411.1 

1,678.7 

5,411.1 

Maturity analysis

Not longer than 3 months

Longer than 3 and not longer than 12 months

Longer than 1 and not longer than 5 years

Over 5 years

$m

1,171.0 

137.6 

182.9 

187.2 

$m

733.7 

1,767.7 

2,320.6 

589.1 

$m

1,171.0 

137.6 

182.9 

187.2 

$m

733.7 

1,767.7 

2,320.6 

589.1 

1,678.7 

5,411.1 

1,678.7 

5,411.1 

Recognition and measurement

Financial assets that do not meet the criteria for amortised 
cost or fair value through other comprehensive income are 
measured at fair value through profit or loss.

In addition, on initial recognition, the Group may irrevocably 
designate a financial asset that otherwise meets the 
requirements to be measured at amortised cost or at fair value 
through other comprehensive income as at fair value through 
profit or loss if doing so eliminates or significantly reduces an 
accounting mismatch that would otherwise arise.

These financial instruments are recorded in the Balance Sheet 
at fair value with revaluation gains or losses being recognised 
in the Income Statement. Interest earned is accrued in interest 
income using the effective interest rate method, taking into 
account any discount or premium and qualifying transaction 
costs being an integral part of the instrument.

Fair value measurement is outlined in Note 18.

12 Financial assets at amortised cost

Group

Bank

2021

$m
325.4 

7.0 

19.1 

351.5 

$m

33.5 

0.1 

317.9 

351.5 

2020

$m
289.3 

6.8 

29.2 

325.3 

$m

- 

- 

325.3 

325.3 

2021

$m
116.3 

0.1 

19.1 

135.5 

$m

33.5 

0.1 

101.9 

135.5 

2020

$m
105.7 

0.1 

29.2 

135.0 

$m

- 

- 

135.0 

135.0 

The carrying amount of these assets is adjusted by any 
expected credit loss allowance recognised and measured as 
described in Note 10.

Interest income from these financial assets is included in 
interest income using the effective interest rate method.

Collateral and security deposits

Other deposits

Bonds

Total financial assets at amortised cost

Maturity analysis

Not longer than 3 months

Longer than 1 and not longer than 5 years

Over 5 years

Classification and measurement

A financial asset is measured at amortised cost only if both of 
the following conditions are met:
• 

the asset is held within a business model whose objective 
is to hold assets in order to collect contractual cash flows; 
and
the contractual terms of the financial asset give rise on 
specified dates to cash flows that are solely payments of 
principal and interest on the principal amount outstanding.

• 

80      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

 
13 Financial assets at fair value through other 
comprehensive income

Debt securities

Discount securities

Mortgage backed securities

Floating rate notes

Government securities

Other debt securities

Total debt securities

Managed Fund investments

Unlisted Managed Fund investments

Total Managed Fund investments

Equity investments

Listed share investments

Unlisted share investments

Total equity investments

Total financial assets at fair value 
through other comprehensive income

Maturity analysis

Not longer than 3 months

Longer than 3 and not longer than 12 months

Longer than 1 and not longer than 5 years

Over 5 years

Non-maturing

Recognition and measurement

A financial asset will be measured at fair value through other 
comprehensive income if:
• 

the Group's intent is to hold the asset in order to collect 
contractual cash flows and/or to sell the asset; and
the cash flows solely represent principal and interest.

• 

These assets are initially recognised at fair value including 
directly attributable transaction costs. Subsequent 
measurement is at fair value with any revaluation gains or 
losses being included in other comprehensive income. Upon 
disposal, the cumulative gain or loss previously recognised 
in other comprehensive income is transferred to the Income 
Statement.

Group

2021

$m

300.0 

13.6 

229.3 

1,602.0 

0.5 

2,145.4 

9.4 

9.4 

0.1 

31.2 

31.3 

Bank

2021

$m

2020

$m

300.0 

- 

12,897.6 

12,431.5 

229.3 

1,602.0 

0.5 

253.1 

516.8 

0.5 

2020

$m

- 

17.0 

253.1 

516.8 

0.5 

787.4 

15,029.4 

13,201.9 

8.7 

8.7 

0.1 

18.6 

18.7 

- 

- 

0.1 

31.2 

31.3 

- 

- 

0.1 

18.6 

18.7 

2,186.1 

814.8 

15,060.7 

13,220.6 

$m
205.3 

824.4 

1,125.1 

- 

31.3 

$m
150.6 

383.7 

253.1 

$m
480.7 

824.4 

1,396.8 

$m
429.4 

384.0 

253.6 

- 

12,327.5 

12,134.9 

27.4 

31.3 

18.7 

2,186.1 

814.8 

15,060.7 

13,220.6 

Equity instruments

The Group has irrevocably elected to measure all equity 
investments that are not held for trading at fair value through 
other comprehensive income.

Subsequent changes to the fair value are recognised in 
other comprehensive income and are not transferred to the 
Income Statement, including upon disposal. Dividend income 
is recognised in the Income Statement unless the dividend 
represents a recovery of part of the cost of the investment.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      8 1

Financial liabilities

Classification and measurement of financial liabilities
Financial liabilities are classified into one of the following 
measurement categories:
• 
• 
• 

Fair value through profit or loss (FVTPL);
Amortised cost; or
Designated at FVTPL. 

Financial liabilities designated at FVTPL
Financial liabilities classified in this category are those that 
have been designated by the Group upon initial recognition, 
and once designated, the designation is irrevocable. The 
FVTPL designation is available only for those financial liabilities 
for which a reliable estimate of fair value can be obtained.

Financial liabilities measured at FVTPL
Financial liabilities measured at FVTPL are held principally for 
the purpose of repurchasing in the near term, or form part of a 
portfolio of identified financial instruments that are managed 
together and for which there is evidence of a recent actual 
pattern of short-term profit-taking. Financial liabilities are 
recognised on a trade date basis and are accounted for at 
fair value, with changes in fair value and any gains or losses 
recognised in the Income Statement as part of the non-interest 
income. Transaction costs are expensed as incurred. 

Financial liabilities measured at amortised cost 
Deposits, subordinated notes and debentures are accounted 
for at amortised cost. Interest on deposits, calculated using 
the effective interest rate method, is recognised as interest 
expense. Interest on subordinated notes and debentures, 
including capitalised transaction costs, is recognised using the 
effective interest rate method as interest expense. 

Financial liabilities are designated at FVTPL when one of the 
following criteria is met: 
• 

The designation eliminates or significantly reduces an 
accounting mismatch which would otherwise arise; or 
A group of financial liabilities are managed and their 
performance is evaluated on a fair value basis, in 
accordance with a documented risk management 
strategy; or 
The financial liability contains one or more embedded 
derivatives which significantly modify the cash flows 
otherwise required. 

• 

• 

Financial liabilities designated at FVTPL are recorded in the 
Balance Sheet at fair value. Any changes in fair value are 
recognised in non-interest income in the Income Statement, 
except for changes in fair value arising from changes in 
the Group's own credit risk which are recognised in other 
comprehensive income. Changes in fair value due to changes in 
the Group’s own credit risk are not subsequently reclassified to 
the Income Statement upon derecognition/extinguishment of 
the liabilities.

14 Deposits and notes payable

Deposits

Customer 1

At call

Term

Group

2021

$m

2020

$m

Bank

2021

$m

2020

$m

38,103.1 

19,812.6 

29,025.0 

21,691.6 

38,115.3 

19,812.6 

29,022.4 

21,691.6 

Total customer deposits

57,915.7 

50,716.6 

57,927.9 

50,714.0 

Wholesale

Domestic 2

Total deposits

16,439.9 

13,466.0 

16,439.9 

13,466.0 

74,355.6 

64,182.6 

74,367.8 

64,180.0 

1 Customer deposits represent the sum of interest bearing, non-interest bearing and term deposits from retail and corporate customers.
2 Includes Term Funding Facility.

82      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

14 Deposits and notes payable (continued)

Group

Bank

Deposits by geographic location

Victoria

New South Wales

Queensland

South Australia/Northern Territory

Western Australia

Australian Capital Territory

Tasmania

Overseas

Total deposits

2021

$m

43,327.9 

10,255.6 

7,119.5 

6,009.2 

4,352.8 

1,169.9 

1,490.3 

630.4 

2020

$m

36,535.4 

9,090.3 

6,149.6 

5,591.2 

4,004.7 

927.9 

1,263.4 

620.1 

2021

$m

43,366.9 

10,242.8 

7,113.4 

6,008.0 

4,347.6 

1,169.8 

1,490.2 

629.1 

2020

$m

36,569.4 

9,067.9 

6,143.1 

5,588.2 

4,002.5 

927.8 

1,263.3 

617.8 

74,355.6 

64,182.6 

74,367.8 

64,180.0 

Total notes payable

3,597.7 

3,503.5 

- 

- 

Comparative information in the table above has been restated to align to the presentation in the current financial year. Current financial year disclosures reconcile to definitions applied 
for regulatory reporting purposes.

Notes payable
The Group conducts an asset securitisation program through 
which it packages and sells asset-backed securities to 
investors. Notes payable are predominately interest-bearing 
financial instruments issued through these securitisation 
programs. The notes are initially recognised at fair value less 
directly attributable transaction costs and subsequently 
measured at amortised cost using the effective interest 
method. Interest is recognised in the Income Statement.

Recognition and measurement

Deposits
All deposits are initially recognised at cost, being the fair value 
of the consideration received net of issue costs. Subsequent to 
initial recognition, interest-bearing borrowings are measured at 
amortised cost using the effective interest method. Amortised 
cost includes any issue costs and any discount or premium on 
settlement.

For liabilities carried at amortised cost, gains and losses are 
recognised in the Income Statement when the liabilities are 
de-recognised.

Term Funding Facility
Wholesale domestic deposits include $4,718.3 million (2020: 
$725.0 million) of funds drawn down under the Reserve Bank 
of Australia's Term Funding Facility (TFF). The TFF was part of 
a package of measures put in place by the Reserve Bank of 
Australia in March 2020 to support the Australian economy. 
The TFF is a three year facility. Prior to 4 November 2020, 
funding provided under the TFF was at a fixed interest rate of 
0.25% per annum. From 4 November 2020, the fixed interest 
rate was changed to 0.1% per annum.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      8 3

15 Loan capital

Tier 1 loan capital

Tier 2 loan capital

Total Loan capital

Tier 1 loan capital

CPS2 (ASX Code: BENPE) 1

Oct 2014: 2,921,188 fully paid 
$100 Convertible preference shares

Unamortised issue costs

Closing balance CPS2

CPS3 (ASX Code: BENPF) 2

June 2015: 2,822,108 fully paid 
$100 Convertible preference shares

Unamortised issue costs

Closing balance CPS3

CPS4 (ASX Code: BENPG)

December 2017: 3,216,145 fully paid 
$100 Converting preference shares

Unamortised issue costs

Closing balance CPS4

Total Preference shares

Capital notes (ASX Code: BENPH) 3

November 2020: 5,024,446 fully paid $100 Capital notes

Unamortised issue costs

Closing balance capital notes

Group

Bank

2021

$m

813.8 

569.4 

2020

$m

890.2 

671.3 

2021

$m

813.8 

569.4 

2020

$m

890.2 

671.3 

1,383.2 

1,561.5 

1,383.2 

1,561.5 

$m

$m

$m

$m

- 

- 

- 

- 

- 

- 

321.6 

(2.8)

318.8 

318.8 

502.4 

(7.4)

495.0 

292.1

(0.6) 

291.5 

282.2 

(1.4)

280.8 

321.6 

(3.7)

317.9 

890.2 

- 

- 

- 

- 

- 

- 

- 

- 

- 

321.6 

(2.8)

318.8 

318.8 

502.4 

(7.4)

495.0 

292.1

(0.6) 

291.5 

282.2 

(1.4)

280.8 

321.6 

(3.7)

317.9 

890.2 

- 

- 

- 

Total Tier 1 capital

813.8 

890.2 

813.8 

890.2 

1 Convertible preference shares (CPS2, ASX: BENPE) were redeemed in November 2020.
2 Convertible preference shares (CPS3, ASX: BENPF) were redeemed in June 2021.
3 Capital notes (ASX Code: BENPH) were issued in November 2020.

Tier 1 capital instruments

Recognition and measurement

In accordance with Australian Prudential Regulation Authority's 
Basel III capital adequacy framework, these instruments form 
part of the Group's Additional Tier 1 capital.

Tier 1 loan capital instruments are classified as debt within 
the Balance Sheet and dividends/distributions are treated as 
interest expense in the Income Statement.

Nature of Tier 1 capital instruments
Tier 1 loan capital instruments are long term in nature and are 
perpetual, hence they do not have a fixed maturity date. The 
instruments may be redeemed at the discretion of the Group 
for a price per security on the redemption date. Any securities 
not already converted will be converted into ordinary shares 
on the mandatory conversion date specified in the issue's 
prospectus located at https://www.bendigoadelaide.com.au/
investor-centre/prospectus/

If the Group is unable to pay a dividend/distribution because of 
insufficient profits, the dividend/distribution is non-cumulative. 
The securities rank ahead of ordinary shares in the event 
of liquidation. Under certain circumstances, ranking may be 
affected resulting in shares being converted or written off.

These instruments are initially recognised at fair value less 
charges associated with the issue of the instrument. They are 
subsequently measured at amortised cost using the effective 
interest rate method.

The preference shares carry a dividend which will be 
determined semi-annually or quarterly and payable half yearly 
or quarterly in arrears. The dividend rate will be the floating 
Bank Bill Rate plus the initial fixed margin, adjusted for franking 
credits.

The capital notes carry a discretionary distribution which will 
be determined and payable quarterly in arrears. The distribution 
rate will be based on the floating Bank Bill Swap Rate.

84      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

 
15 Loan capital (continued)

Tier 2 loan capital

Tier 2 capital notes

Other subordinated debt

Total Tier 2 loan capital

Tier 2 capital instruments

Group

Bank

2021

$m

21.1 

548.3 

569.4 

2020

$m

21.1 

650.2 

671.3 

2021

$m

21.1 

548.3 

569.4 

2020

$m

21.1 

650.2 

671.3 

In accordance with Australian Prudential Regulation Authority's 
Basel III capital adequacy framework, these instruments form 
part of the Group's Tier 2 capital. Tier 2 capital instruments 
rank ahead of Additional Tier 1 capital instruments.

Tier 2 loan capital instruments are initially recognised at fair 
value less charges associated with the issue of the instrument. 
They are subsequently measured at amortised cost using the 
effective interest rate method.

Recognition and measurement

These instruments are classified as debt within the Balance 
Sheet and the interest expense is recorded in the Income 
Statement.

Amortised cost is calculated by taking into account any 
discount or premium on acquisition over the period to maturity. 
Gains and losses are recognised in the Income Statement 
when the liabilities are derecognised.

Transactions that are in currencies other than in AUD are 
restated to AUD equivalents each month with adjustments 
taken directly to income.

Loan capital

Maturity analysis 1

Longer than 3 and not longer than 12 months

Longer than 1 and not longer than 5 years

Over 5 years

No maturity date (instruments in perpetuity)

$m

- 

444.0 

918.1 

21.1 

$m

250.4 

890.3 

399.7 

21.1 

$m

- 

444.0 

918.1 

21.1 

$m

250.4 

890.3 

399.7 

21.1 

1,383.2 

1,561.5 

1,383.2 

1,561.5 

1 Based on the final maturity date or, in the case of Additional Tier 1 capital securities, the mandatory conversion date (if any).

Capital management

Bendigo and Adelaide Bank Limited's key capital management 
objectives are to:
•  Maintain a sufficient level of capital above the regulatory 
minimum to provide a buffer against loss arising from 
unanticipated events, and allow the Group to continue as 
a going concern;
Optimise the level and use of capital resources to 
enhance shareholder value through maximising financial 
performance; and
Ensure that capital management is closely aligned with 
the Group's business and strategic objectives.

• 

• 

The Group manages capital adequacy according to the 
framework provided by the Australian Prudential Regulation 
Authority (APRA) Standards.

Capital adequacy is measured at two levels:
• 

Level 1 includes Bendigo and Adelaide Bank Limited and 
certain controlled entities that meet the APRA definition 
of extended licensed entities; and
Level 2 consists of the consolidated Group, excluding 
non-controlled subsidiaries and subsidiaries involved in 
insurance, funds management, non-financial operations 
and special purpose vehicles.

• 

APRA determines minimum prudential capital ratios (eligible 
capital as a percentage of total risk-weighted assets) that 
must be held by all authorised deposit-taking institutions. 

Accordingly, Bendigo and Adelaide Bank Limited is required 
to maintain a minimum prudential capital ratio at both Level 
1 and Level 2 as determined by APRA. As part of the Group's 
capital management process, the Board considers the Group's 
strategy, financial performance objectives, credit ratings and 
other factors relating to the efficient management of capital in 
setting target ratios of capital above the regulatory required 
levels. These processes are formalised within the Group's 
Internal Capital Adequacy Assessment Process (ICAAP).

Regulatory capital is divided into Common Equity Tier 1, Tier 1 
and Tier 2 capital.

Common Equity Tier 1 capital primarily consists of 
shareholders equity less goodwill and other prescribed 
adjustments.

Tier 1 capital is comprised of Common Equity Tier 1 plus other 
highly ranked capital instruments acceptable to APRA.

Tier 2 capital is comprised primarily of subordinated debt 
instruments acceptable to APRA.

Total capital is the aggregate of Tier 1 and Tier 2 capital. 
The Group determines its regulatory capital requirements in 
relation to credit risk, operational risk and market risk using the 
Standardised Approach set by APRA. The Group satisfied its 
minimum capital requirements at both Level 1 and 2 throughout 
the financial year.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      8 5

 
16 Securitisation and transferred assets

Repurchase agreements

Securitisation

Group

Carrying amount of transferred assets 1

Carrying amount of associated liabilities 2

Fair value of transferred assets

Fair value of associated liabilities

Net position

Bank

Carrying amount of transferred assets

Carrying amount of associated liabilities 3

Fair value of transferred assets

Fair value of associated liabilities

Net position

2021

$m

 5,222.9 

 5,222.9 

2020

$m

 1,976.9 

 1,976.9 

2021

$m

 3,564.0 

 3,597.7 

 3,556.4 

 3,633.2 

2020

$m

 3,488.2 

 3,503.5 

 3,478.4 

 3,494.5 

 (76.8)

 (16.1)

Repurchase agreements

Securitisation

2021

$m

 5,222.9 

 5,222.9 

2020

$m

 1,976.9 

 1,976.9 

2021

$m

2020

$m

 15,303.7 

 15,158.0 

 15,871.0 

 15,595.9 

 15,273.4 

 15,111.7 

 16,184.2 

 15,563.0 

 (910.8)

 (451.3)

1 Represents the carrying value of the loans transferred to the trust.
2 Securitisation liabilities of the Group include RMBS notes issued by the SPEs and held by external parties.
3 Securitisation liabilities of the Bank include borrowings from SPEs including the SPEs that issue internally held notes for repurchase with central 

banks, recognised on transfer of residential mortgages by the Bank.

Securitisation programs
The Group uses special purpose entities (SPEs) to securitise 
customer loans and advances that it has originated, in order to 
source funding, and/or for capital efficiency purposes. The loans 
are transferred by the Group to the SPE's, which in turn issue 
debt to investors. This transfer does not give rise to the 
de-recognition of those financial assets for the Group. 
The Group holds income and capital units in the trusts which 
entitle the Group to any residual income of the SPE after all 
payments to investors and costs of the entity have been met. 
Trust investors have no recourse against the Group if cash flows 
from the securitised loans are inadequate to service the trust 
obligations. Liabilities associated with the SPE's are accounted 
for on an amortised basis using the effective interest rate 
method.

Repurchase agreements
Securities sold under agreement to repurchase are retained 
in the Balance Sheet when the majority of the risks and 
rewards of ownership remain with the Group. The counterparty 
liability is included separately in the Balance Sheet when cash 
consideration is received.

Consolidation
SPEs are consolidated by the Group where the Group has the 
power to govern directly or indirectly decision making in relation 
to financial and operational policies and receives the majority of 
the residual income or is exposed to the majority of the residual 
risks associated with the SPEs. The Group enters into interest 
rate swaps and liquidity facilities with the trusts which are all at 
arm's length to the SPEs.

Securitised and sold loans
The Group securitised loans totalling $3,963.7 million (2020: 
$8,847.3 million) during the financial year. The Group invests in 
some of its own securitisation programs by holding A and B 
class notes equivalent to $12,602.9 million as at 30 June 2021 
(2020: $12,437.8 million).

86      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

 
17 Derivative financial instruments

The Group uses derivative financial instruments primarily to 
manage risk, including interest rate risk and foreign currency 
rate risk. Note 19 outlines the risk management framework that 
the Group applies.

Derivative instruments are contracts whose value is derived 
from interest rates, foreign exchange rates, commodities, equity 
prices or other financial variables. Most derivative instruments 
can be characterised as interest rate contracts, foreign 
exchange contracts, commodity contracts, equity contracts or 
credit contracts. Derivative instruments are either exchange-
traded contracts or negotiated over-the-counter contracts. 
Negotiated over-the-counter contracts include swaps, 
forwards and options.

The Group enters into these derivative contracts for trading 
purposes, as well as to manage its risk exposures (i.e. to 
manage the Group's non-trading interest rate, foreign currency 
and other exposures). Trading activities are undertaken to meet 
the needs of the Group's customers, as well as for the Group’s 
own account to generate income from trading operations.

All derivatives are recorded at fair value in the Balance Sheet. 
The determination of the fair value of derivatives includes 
consideration of credit risk, estimated funding costs and 
ongoing direct costs over the life of the instruments. Inception 
gains or losses on derivatives are only recognised where 
the valuation is dependent only on observable market data, 

otherwise, they are deferred and amortised over the life of 
the related contract, or until the valuation inputs become 
observable. Derivative financial instruments are valued in 
accordance with Level 2 of the fair value hierarchy, as outlined 
in Note 18.

The gains or losses resulting from changes in fair values of 
trading derivatives and non-trading derivatives that do not 
qualify for hedge accounting are included in the Income 
Statement in Other revenue. Changes in the fair value of 
derivatives that qualify for hedge accounting are recorded in 
the Income Statement in Other revenue for fair value hedges 
and are recorded in the Statement of Comprehensive Income 
in Other comprehensive income for cash flow hedges.

Fair value hedges principally consist of interest rate swaps 
that are used to protect against changes in the fair value of 
fixed rate long term financial instruments due to movements in 
interest rates and exchange rates. 

Cash flow hedges consist principally of interest rate swaps 
that are used to protect against exposures to movements in 
future interest cash flows on assets and liabilities which bear 
interest at variable rates.

The following table describes the fair values and notional 
values of derivatives held for trading purposes and for risk 
management purposes by type of instrument:

Group 2021

Group 2020

Notional 
amount

Fair value 
assets

Fair value 
liabilities

Net fair 
value

Notional 
amount

Fair value 
assets

Fair value 
liabilities

Net fair 
value

Derivative category

$m

$m

$m

$m

$m

$m

$m

$m

Derivatives held 
for trading

Futures

159.0 

Interest rate swaps

5,778.0 

Foreign exchange 
contracts

474.0 

- 

11.0 

5.0 

- 

(10.5)

(0.8)

- 

0.5 

4.2 

2,862.5 

10,415.1 

101.9 

- 

25.1 

0.7 

- 

(10.0)

(0.6)

- 

15.1 

0.1 

6,411.0 

16.0 

(11.3)

4.7 

13,379.5 

25.8 

(10.6)

15.2 

Derivatives held as 
fair value hedges

Interest rate swaps

Derivatives held as 
cash flow hedges

0.6 

0.6 

- 

- 

- 

- 

- 

- 

1.3 

1.3 

- 

- 

(0.2)

(0.2)

Interest rate swaps

17,935.5 

17,935.5 

43.1 

43.1 

(34.0)

(34.0)

9.1 

9.1 

34,120.6 

34,120.6 

80.6 

80.6 

(89.4)

(89.4)

(0.2)

(0.2)

(8.8)

(8.8)

Total derivatives

24,347.1 

59.1 

(45.3)

13.8 

47,501.4 

106.4 

(100.2)

6.2 

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      8 7

17 Derivative financial instruments (continued)

Bank 2021

Bank 2020

Notional 
amount

Fair value 
assets

Fair value 
liabilities

Net fair 
value

Notional 
amount

Fair value 
assets

Fair value 
liabilities

Net fair 
value

$m

$m

$m

$m

$m

$m

$m

$m

Derivative category

Derivatives held 
for trading

Futures

159.0 

Interest rate swaps

5,778.0 

Foreign exchange 
contracts

474.0 

- 

11.0 

5.0 

- 

(10.5)

(0.8)

- 

2,862.5 

0.5 

10,415.1 

4.2 

101.9 

- 

25.1 

0.7 

- 

(10.0)

(0.6)

- 

15.1 

0.1 

6,411.0 

16.0 

(11.3)

4.7 

13,379.5 

25.8 

(10.6)

15.2 

Derivatives held as 
fair value hedges

Interest rate swaps

0.6 

0.6 

- 

- 

- 

- 

- 

- 

1.3 

1.3 

- 

- 

(0.2)

(0.2)

Derivatives held as 
cash flow hedges

Interest rate swaps

17,935.5 

17,935.5 

43.1 

43.1 

(34.0)

(34.0)

9.1 

9.1 

34,120.6 

34,120.6 

80.6 

80.6 

(89.4)

(89.4)

(0.2)

(0.2)

(8.8)

(8.8)

Total derivatives

24,347.1 

59.1 

(45.3)

13.8 

47,501.4 

106.4 

(100.2)

6.2 

The interest rate swaps that are settled through the central 
clearing body London Clearing House have a Nil fair value 
as variation margin is paid or received on the daily mark to 
market movement. The market valuation for the centrally 
cleared derivates amounted to $5.3 million and $5.4 million 
was received as variation margin receipts as at 30 June 2021. 
The difference represented variable margin payable to London 
Clearing House as at 30 June 2021, which is classified as due 

to other financial institutions in the Balance Sheet. The total 
notional value of the centrally cleared derivatives as at 30 June 
2021 is $2.25 billion, which is included in Derivatives held as 
cash flow hedges - Interest rate swaps in the tables above for 
the Group and the Bank.

As at 30 June 2021 hedged cash flows are expected to occur 
and affect the Income Statement as follows:

Group

2021

Forecast cash inflows

Forecast cash outflows

Forecast net cash inflows/(outflows)

2020

Forecast cash inflows

Forecast cash outflows

Forecast net cash inflows/(outflows)

Bank

2021

Forecast cash inflows

Forecast cash outflows

Forecast net cash inflows/(outflows)

2020

Forecast cash inflows

Forecast cash outflows

Forecast net cash inflows/(outflows)

Within 1 year

$m

 43.4 

 (54.1)

 (10.7)

$m

 159.2 

 (147.6)

 11.6 

$m

 43.4 

 (54.1)

 (10.7)

$m

 159.2 

 (147.6)

 11.6 

1 to 2
years

$m

 46.0 

 (38.6)

 7.4 

$m

 40.4 

 (47.9)

 (7.5)

$m

 46.0 

 (38.6)

 7.4 

$m

 40.4 

 (47.9)

 (7.5)

2 to 3 
years

$m

41.0  

 (24.2)  

16.8 

$m

 22.1 

 (22.3)

 (0.2)

$m

 41.0 

 (24.2)

 16.8 

$m

 22.1 

 (22.3)

 (0.2)

3 to 4 
years

$m

 18.6 

 (10.8)

 7.8 

$m

 14.0 

 (12.7)

 1.3 

$m

 18.6 

 (10.8)

 7.8 

$m

 14.0 

 (12.7)

 1.3 

4 to 5
years

Greater 
than 5 years

$m

 4.5 

 (5.1)

 (0.6)

$m

 6.2 

 (5.1)

 1.1 

$m

 4.5 

 (5.1)

 (0.6)

$m

 6.2 

 (5.1)

 1.1

$m

 0.2 

 (0.2)

 -  

$m

 4.5 

 (4.5)

 -  

$m

 0.2 

 (0.2)

 -  

$m

 4.5 

 (4.5)

 - 

88      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

17 Derivative financial instruments (continued)

Revaluation movements arising from economic hedges
Revaluation movements arise from fair value hedges as well as derivatives that are not in a hedge relationship. The table below 
summarises the amounts that were recognised in non-interest income - other revenue as a result of both fair value hedges and 
economic derivatives that are not in a hedge relationship.

Revaluation gains /(losses) arising from economic hedges

Revaluation gains /(losses) arising from fair value hedges

Gains on hedging instruments

Loses on the hedged items attributable to the hedged risk

Revaluation losses arising from economic 
derivatives that are not in a hedge relationship

Losses on derivatives

Group

Bank

2021

$m

 0.1 

 (0.1)

2020

$m

 -  

 -  

2021

$m

 0.1 

 (0.1)

2020

$m

 -  

 -  

 (8.1)

 (8.1)

 (3.2)

 (3.2)

 (8.1)

 (8.1)

 (3.2)

 (3.2)

Average price/rate of hedged instruments
The following table sets out the maturity profile and average price/rate of the hedging instruments used in the Group's non-dynamic 
hedging strategies:

2021

Maturity

Less than 
1 month

1 to 3 
months

3 to 12 
months

Cash flow hedges - interest rate swaps

 Notional principal 

 Average fixed rate (%) 

$m

 -  

 -  

$m

$m

1 to 5 
years

$m

Over 5 
years

$m

Total

$m

 2,000.0 

 6,785.0 

 9,150.5 

 -  

 17,935.5 

0.75%

0.52%

0.53%

2020

Maturity

Cash flow hedges - interest rate swaps

$m

$m

$m

Less than 
1 month

1 to 3 
months

3 to 12 
months

1 to 5 
years

$m

Over 5 
years

$m

Total

$m

 Notional principal 

 Average fixed rate (%) 

 3,825.0 

 4,650.0 

 6,850.0 

 7,935.6 

 -  

 23,260.6 

2.48%

1.96%

2.04%

0.95%

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      8 9

17 Derivative financial instruments (continued)

 Offsetting financial assets and financial liabilities
The Group presents its derivative assets and liabilities on a 
gross basis.

Derivative financial instruments entered into by the Group are 
subject to International Swaps and Derivatives Association 
(ISDA) master netting agreements and other similar master 
netting arrangements. These arrangements do not meet the 
criteria for offsetting in the Balance Sheet. This is because 
the right of set-off is only enforceable by the parties to 

Amounts subject to enforceable master netting 
or similar agreements

Amounts offset in the Balance Sheet

 - Gross amounts recognised in the Balance Sheet

 - Variation margin received

Reported in the Balance Sheet

Related amounts not set-off in the Balance Sheet

 - Financial collateral (received)/pledged

Net amount

Financial assets not subject to enforceable 
master netting or similar agreements

Total financial assets/(liabilities) 
recognised in the Balance Sheet

Amounts subject to enforceable master netting 
or similar agreements

Amounts offset in the Balance Sheet

 - Gross amounts recognised in the Balance Sheet

 - Variation margin received

Reported in the Balance Sheet

Related amounts not set-off in the Balance Sheet

 - Financial collateral (received)/pledged

Net amount

Financial assets not subject to enforceable 
master netting or similar agreements

Total financial assets/(liabilities) 
recognised in the Balance Sheet

the agreement following an event of default, insolvency or 
bankruptcy of the Group, or the counterparties, or following 
other predetermined events. In addition, the Group and its 
counterparties do not intend to settle on a net basis or to 
realise the assets and settle the liabilities simultaneously.

The following table sets out the effect of netting arrangements 
on derivative financial assets and derivative financial liabilities if 
they were to be applied:

Group

Derivative
assets

Derivative
liabilities

Derivative
assets

Derivative
liabilities

2021

$m

$m

2020

$m

$m

62.6 

(5.3)

57.3 

(23.9)

33.4 

1.8 

(45.3)

- 

(45.3)

33.5 

(11.8)

102.0 

(100.2)

- 

- 

102.0 

(100.2)

(49.5)

52.5 

69.7 

(30.5)

- 

4.4 

- 

59.1 

(45.3)

106.4 

(100.2)

$m

62.6 

(5.3)

57.3 

(23.9)

33.4 

1.8 

Bank

$m

$m

$m

(45.3)

- 

(45.3)

33.5 

(11.8)

102.0 

(100.2)

102.0 

(100.2)

(49.5)

52.5 

69.7 

(30.5)

- 

4.4 

- 

59.1 

(45.3)

106.4 

(100.2)

For the purpose of this disclosure, financial collateral not set off in the Balance Sheet have been capped by relevant netting 
agreements so as not to exceed the net amounts of financial assets/(liabilities) reported in the Balance Sheet (ie over-
collateralisation, where it exists, is not reflected in the tables).

90      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

18 Financial instruments

All financial instruments are initially recognised at fair value on the date of initial recognition depending on the classification of the 
asset and liability. 

a) Measurement basis of financial assets and liabilities

The following table details the carrying amount of the financial assets and liabilities by classification in the Balance Sheet.

Fair value through 
profit or loss

Fair value 
through other 
comprehensive 
income

Amortised cost

$m

$m

 -  

 -  

 -  

 -  

 7,086.3 

 173.4 

 -  

 351.5 

Total

$m

 7,086.3 

 173.4 

 1,678.7 

 351.5 

 2,186.1 

 -  

 2,186.1 

 -  

 43.1 

 71,920.6 

 71,920.6 

 -  

 59.1 

 1,694.7 

 2,229.2 

 79,531.8 

 83,455.7 

Group

2021

Financial assets

Cash and cash equivalents

Due from other financial institutions

Financial assets fair value through profit or 
loss (FVTPL)

Financial assets amortised cost

Financial assets fair value through other com-
prehensive income (FVOCI)

Net loans and other receivables

Derivatives

Total financial assets

Financial liabilities

Due to other financial institutions

Deposits

Notes payable

Derivatives

Loan capital

Total financial liabilities

2020

Financial assets

Cash and cash equivalents

Due from other financial institutions

$m

 -  

 -  

 1,678.7 

 -  

 -  

 -  

 16.0 

 -  

 -  

 -  

 11.3 

 -  

 11.3 

$m

 -  

 -  

Financial assets fair value through profit or 
loss (FVTPL)

 5,411.1 

Financial assets amortised cost

Financial assets fair value through other 
comprehensive income (FVOCI)

Net Loans and other receivables

Derivatives

Total financial assets

Financial liabilities

Due to other financial institutions

Deposits

Notes payable

Derivatives

Loan capital

Total financial liabilities

 -  

 -  

 -  

 25.8 

 5,436.9 

 -  

 -  

 -  

 10.8 

 -  

 10.8 

 -  

 -  

 -  

 34.0 

 -  

 34.0 

$m

 -  

 -  

 -  

 -  

 814.8 

 -  

 80.6 

 175.4 

 74,355.6 

 3,597.7 

 -  

 1,383.2 

 175.4 

 74,355.6 

 3,597.7 

 45.3 

 1,383.2 

 79,511.9 

 79,557.2 

$m

$m

 1,189.6 

 137.0 

 -  

 325.3 

 -  

 64,980.4 

 -  

 1,189.6 

 137.0 

 5,411.1 

 325.3 

 814.8 

 64,980.4 

 106.4 

 895.4 

 66,632.3 

 72,964.6 

 -  

 -  

 -  

 89.4 

 -  

 89.4 

 145.1 

 64,182.6 

 3,503.5 

 -  

 1,561.5 

 145.1 

 64,182.6 

 3,503.5 

 100.2 

 1,561.5 

 69,392.7 

 69,492.9 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      9 1

18 Financial instruments (continued) 

a) Measurement basis of financial assets and liabilities (continued)

Fair value through 
profit or loss

Fair value 
through other 
comprehensive 
income

Amortised cost

$m

$m

 -  

 -  

 -  

 -  

 6,631.6 

 173.4 

 -  

 135.5 

Total

$m

 6,631.6 

 173.4 

 1,678.7 

 135.5 

$m

 -  

 -  

 1,678.7 

 -  

 -  

 -  

 16.0 

 15,060.7 

 -  

 15,060.7 

 -  

 43.1 

 71,304.1 

 71,304.1 

 -  

 59.1 

 1,694.7 

 15,103.8 

 78,244.6 

 95,043.1 

 -  

 -  

 11.3 

 -  

 11.3 

$m

 -  

 -  

 5,411.1 

 -  

 -  

 -  

 25.8 

 -  

 -  

 34.0 

 -  

 34.0 

$m

 -  

 -  

 -  

 -  

 175.4 

 74,367.8 

 -  

 1,383.2 

 175.4 

 74,367.8 

 45.3 

 1,383.2 

 75,926.4 

 75,971.7 

$m

$m

 826.0 

 137.0 

 826.0 

 137.0 

 -  

 5,411.1 

 135.0 

 135.0 

 13,220.6 

 -  

 13,220.6 

 -  

 80.6 

 64,476.8 

 -  

 64,476.8 

 106.4 

 5,436.9 

 13,301.2 

 65,574.8 

 84,312.9 

 -  

 -  

 10.8 

 -  

 10.8 

 -  

 -  

 89.4 

 -  

 89.4 

 145.1 

 64,180.0 

 -  

 1,561.5 

 145.1 

 64,180.0 

 100.2 

 1,561.5 

 65,886.6 

 65,986.8 

Bank

2021

Financial assets

Cash and cash equivalents

Due from other financial institutions

Financial assets fair value through profit or 
loss (FVTPL)

Financial assets amortised cost

Financial assets fair value through other com-
prehensive income (FVOCI)

Net loans and other receivables

Derivatives

Total financial assets

Financial liabilities

Due to other financial institutions

Deposits

Derivatives

Loan capital

Total financial liabilities

2020

Financial assets

Cash and cash equivalents

Due from other financial institutions

Financial assets fair value through profit or 
loss (FVTPL)

Financial assets amortised cost

Financial assets fair value through other com-
prehensive income (FVOCI)

Net Loans and other receivables

Derivatives

Total financial assets

Financial liabilities

Due to other financial institutions

Deposits

Derivatives

Loan capital

Total financial liabilities

92      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

18 Financial instruments (continued)

b) Fair value measurement

Fair value is the price that would be received to sell an asset 
or paid to transfer a liability in an orderly transaction between 
market participants at the measurement date.

Wherever possible, fair values have been calculated using 
unadjusted quoted market prices in active markets for identical 
instruments. A quoted market price in an active market 
provides the most reliable evidence of fair value. For all other 
financial instruments, the fair value is determined by using other 
valuation techniques.

Valuation of financial assets and liabilities

Various valuation techniques are used to measure the fair value 
of financial instruments. The technique adopted is dependent 
upon the inputs available.

As part of the fair value measurement, the Group classifies its 
assets and liabilities according to a hierarchy that reflects the 
observability of significant market inputs. The three levels of the 
hierarchy are defined as follows:

Level 1 - Quoted market prices
Financial instruments that have been valued by reference to 
unadjusted quoted prices for identical financial assets in active 
markets. Government bonds issued by the Commonwealth of 
Australia have been included in this category.

Level 2 - Valuation technique using observable inputs
The fair value is determined using models whose inputs are 
observable in an active market.

Level 3 - Valuation technique using significant unobservable 
inputs
The fair value is calculated using significant inputs that are not 
based on observable market data but that are most reflective 
of the market conditions at the measurement date.

Financial assets and liabilities carried at fair value

The table below details financial instruments carried at fair 
value, by Balance Sheet classification and hierarchy level:

Group

2021

Financial assets
Financial assets FVTPL
Financial assets FVOCI
Derivatives
Financial liabilities
Derivatives

2020

Financial assets
Financial assets FVTPL
Financial assets FVOCI
Derivatives
Financial liabilities
Derivatives

Bank
2021
Financial assets
Financial assets FVTPL
Financial assets FVOCI
Derivatives
Financial liabilities
Derivatives

2020

Financial assets
Financial assets FVTPL
Financial assets FVOCI
Derivatives
Financial liabilities
Derivatives

Level 1

Level 2

Level 3

$m

$m

 187.2 
 561.4 
 -  

 -  

$m

 2,870.0 
 0.1 
 -  

 1,491.5 
 1,593.5 
 59.1 

 45.3 

$m

 2,541.1 
 796.1 
 106.4 

$m

 -  
 31.2 
 -  

 -  

$m

 -  
 18.6 
 -  

Total 
fair value

Total 
carrying value

$m

$m

 1,678.7 
 2,186.1 
 59.1 

 45.3 

$m

 5,411.1 
 814.8 
 106.4 

 1,678.7 
 2,186.1 
 59.1 

 45.3 

$m

 5,411.1 
 814.8 
 106.4 

 -  

 100.2 

 -  

 100.2 

 100.2 

$m

$m

 187.2 
 561.4 
 -  

 -  

$m

 1,491.5 
 14,468.1 
 59.1 

 45.3 

$m

 2,870.0 
 0.1 
 -  

 2,541.1 
 13,201.9 
 106.4 

$m

 -  
 31.2 
 -  

 -  

$m

 -  
 18.6 
 -  

$m

$m

 1,678.7 
 15,060.7 
 59.1 

 1,678.7 
 15,060.7 
 59.1 

 45.3 

$m

 45.3 

$m

 5,411.1 
 13,220.6 
 106.4 

 5,411.1 
 13,220.6 
 106.4 

 -  

 100.2 

 -  

 100.2 

 100.2 

Transfers between levels are deemed to have occurred at the beginning of the reporting period in which instruments are 
transferred. There were no transfers between levels during the year for the Group or Bank.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      9 3

18 Financial instruments (continued) 

Valuation methodology

Financial instruments - debt securities
Each month, independent valuations are determined by the 
Group's Financial Risk & Modelling function. This involves an 
analysis of independently sourced data that is deemed most 
representative of the market. From this independent data which 
is made available by other financial institutions, market average 
valuations are calculated, and the value of debt securities are 
updated.

Financial instruments - equity investments
Level 1 - Listed investments relates to equities held that are on 
listed exchanges. 

Level 3 - Unlisted investments are equity holdings in small 
unlisted entities. Given there are no quoted market prices and no 
observable inputs, assumptions reflective of market conditions 
at the measurement date are used to approximate fair value.

Derivatives
Where the Group's derivative assets and liabilities are not traded 
on an exchange, they are valued using valuation methodologies, 
including discounted cash flow and option pricing models as 
appropriate. The most significant inputs into the valuations are 
interest rate yields which are developed from publicly quoted 
rates.

Level 2 - Unlisted investments are equity holdings in unlisted 
managed investment schemes. For managed scheme 
investments the most recent prices provided by the fund 
manager are used.

Movements in Level 3 portfolio
The following table provides a reconciliation from the beginning 
balances to the ending balances for financial instruments which 
are classified as Level 3:

Financial assets - equity investments

Opening balance

Valuations

Purchases

Transfers out

Closing balance

Group

Bank

2021

$m

18.6 

12.6 

- 

- 

2020

$m

19.0 

(0.4)

- 

- 

2021

$m

18.6 

12.6 

- 

- 

2020

$m

19.0 

(0.4)

- 

- 

31.2 

18.6 

31.2 

18.6 

Financial assets and liabilities carried at amortised cost

Valuation hierarchy

The table below details financial instruments carried at amortised cost, by Balance Sheet classification and hierarchy level:

Group

2021

Financial assets

Cash and cash equivalents 1

Due from other financial institutions

Financial assets amortised cost

Net loans and other receivables

Financial liabilities

Due to other financial institutions

Deposits

Notes payable

Loan capital

Level 1

Level 2

Level 3 

Total 
fair value

 Total carrying 
amount

$m

$m

$m

$m

$m

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 850.3 

 6,949.2 

 173.4 

 351.5 

 -  

 -  

 -  

 6,949.2 

 6,949.2 

 173.4 

 351.5 

 173.4 

 351.5 

 -  

 71,985.9 

 71,985.9 

 71,920.6 

 175.4 

 74,375.3 

 3,631.5 

 568.1 

 -  

 -  

 -  

 -  

 175.4 

 175.4 

 74,375.3 

 74,355.6 

 3,631.5 

 1,418.4 

 3,597.7 

 1,383.2 

1 Cash and cash equivalents excludes the balance of Notes and Coins.

94      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

18 Financial instruments (continued)

Financial assets and liabilities carried at amortised cost (continued)

Valuation hierarchy (continued)

Group

2020

Financial assets

Cash and cash equivalents 1

Due from other financial institutions

Financial assets amortised cost

Net loans and other receivables

Financial liabilities

Due to other financial institutions

Deposits

Notes Payable

Loan capital

Bank

2021

Financial assets

Cash and cash equivalents 1

Due from other financial institutions

Financial assets - amortised cost

Net loans and other receivables

Financial liabilities

Due to other financial institutions

Deposits

Loan capital

2020

Financial assets

Cash and cash equivalents 1

Due from other financial institutions

Financial assets held to maturity

Net loans and other receivables

Financial liabilities

Due to other financial institutions

Deposits

Loan capital

Level 1

Level 2

Level 3 

Total 
fair value

 Total carrying 
amount

$m

$m

$m

$m

$m

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 885.7 

 1,059.9 

 137.0 

 325.3 

 -  

 -  

 -  

 1,059.9 

 137.0 

 325.3 

 1,059.9 

 137.0 

 325.3 

 -  

 65,145.4 

 65,145.4 

 64,980.4 

 145.1 

 64,285.9 

 3,494.2 

 666.6 

 -  

 -  

 -  

 -  

 145.1 

 64,285.9 

 3,494.2 

 1,552.3 

 145.1 

 64,182.6 

 3,503.5 

 1,561.5 

$m

$m

$m

$m

$m

 6,494.5 

 173.4 

 135.5 

 -  

 -  

 -  

 6,494.5 

 173.4 

 135.5 

 6,494.5 

 173.4 

 135.5 

 -  

 71,369.4 

 71,369.4 

 71,369.4 

 175.4 

 74,387.5 

 850.3 

 568.1 

 - 

 - 

 - 

 175.4 

 74,387.5 

 1,418.4 

 175.4 

 74,367.8 

 1,383.2 

$m

$m

$m

$m

$m

 696.2 

 137.0 

 135.0 

 -  

 -  

 -  

 696.2 

 137.0 

 135.0 

 696.2 

 137.0 

 135.0 

 -  

 64,641.8 

 64,641.8 

 64,476.8 

 145.1 

 64,283.3 

 885.7 

 666.6 

 -  

 -  

 -  

 145.1 

 64,283.3 

 1,552.3 

 145.1 

 64,180.0 

 1,561.5 

- 

 - 

 - 

 - 

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

1 Cash and cash equivalents excludes the balance of Notes and Coins.

Transfers between levels are deemed to have occurred at the beginning of the reporting period in which instruments are 
transferred. There were no significant transfers between levels during the year for the Group or Bank.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      9 5

18 Financial instruments (continued)

Valuation methodology

Cash and cash equivalents, due from/to other financial 
institutions
The carrying value for these assets and liabilities are a 
reasonable approximation of fair value.

Financial assets amortised cost
The fair values of financial assets held to maturity are 
measured at amortised cost which approximates their fair 
value given they are predominantly short-term in nature or have 
interest rates which reprice frequently.

Net loans and other receivables
The carrying value of loans and other receivables is net of 
specific and collective provisions. For variable rate loans, 
excluding impaired loans, the carrying amount is a reasonable 
estimate of fair value.

The fair value for fixed loans is calculated by utilising 
discounted cash flow models, based on the maturity of the 
loans. The discount rates used represent the rate the market 
is willing to offer at arm's length for customers of similar credit 
quality. The net fair value of impaired loans is calculated by 
discounting expected cash flows using these rates.

Deposits
The carrying value of deposits at call is considered to represent 
fair value given they are short-term in nature. The fair value for 
all term deposits is calculated using a discounted cash flow 
model applying market rates, or current rates for deposits of 
similar maturities.

Notes payable
The fair value for all notes payable is calculated using a 
discounted cash flow model applying independent market 
rates and margins for similar financial instruments.

Loan capital
The fair value of preference shares and capital notes is based 
on quoted market rates for the issue concerned as at year end.

The fair value of subordinated debt is calculated based on 
quoted market prices. For those debt issues where quoted 
market prices were not available, a discounted cash flow model 
using a yield curve appropriate to the remaining maturity of the 
instrument is used.

96      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

 
19 Risk management

Nature of risk

Our business is exposed to a broad range of financial and non-
financial risks. 

The Group has identified the following material financial 
risks that have the potential to adversely impact its financial 
performance and financial position:
• 
•  Market Risk (Traded & Non-Traded); and
• 

Liquidity Risk

Credit Risk;

Non-Financial Risks, including Operational Risk, are outlined 
in the Risk Management Framework, Material Risks, 
Business Risks and Uncertainties section of the 2021 Annual 
Financial Report. The Board is ultimately responsible for 
the management of risk which is achieved by establishing, 
reviewing and overseeing the Group's Risk Management 
Framework including its risk profile, risk appetite and risk 
strategy. The framework provides a high-level description of 
the material risks faced by the Group together with the policies 
and procedures implemented to measure, monitor and manage 
those risks. 

The Board's role is supported by Board Committees; Board 
Risk Committee (BRC) and Board Financial Risk Committee 
(BFRC) and Management Committees; Asset and Liability 
Management Committee (ALMAC), Operational Risk 
Committee (ORC), Management Credit Committee (MCC)
and Rural Bank Management Credit Committee (RB MCC). 
Further details regarding the Group's material risks including 
our strategic approach to their management is contained 
within the Directors' Report and the Corporate Governance 
statement. Our Board committee charters are available on our 
website.

Financial risk management

The Group's exposure to financial risks are considered 
significant given financial instruments held by the Group 
constitute the core contributors of financial performance 
and position. An overview of the Group's key financial risks is 
presented below.

Changes to the Group's external and internal operating 
environments, such as those related to the COVID-19 
pandemic, may impact one or more of the Group's material 
financial risks. The Group continues to actively monitor the 
impacts of the COVID-19 pandemic and take actions to 
address the associated risks.

Credit risk

The Group is predominantly exposed to credit risk as a result 
of its lending activities. Credit risk is defined as the risk of loss 
of principal, interest and/or fees and charges resulting from a 
borrower failing to meet a scheduled repayment or otherwise 
failing to repay a loan.

The Group is also exposed to Counterparty Credit Risk, which 
is the risk that a counterparty may default before the final 
settlement of the transaction's cash flows. This risk is primarily 
related to derivative instruments. Derivatives that are cleared 
through a central clearing counterparty or an exchange have 
less credit risk than over-the-counter derivatives and are 
subject to relevant netting and collateral agreements.

At an operational level, business unit managers are responsible 
for managing credit risks accepted in their business and for 
maximising risk adjusted returns from their portfolios within the 
approved Credit Risk Management Framework, risk appetite 
and policies.

Authority to officers to approve credit risk exposures for 
customers, is granted by the Chief Credit Officer in line with 
the Delegated Lending Authority Policy. The Credit Risk 
Management function is responsible for establishing policies, 
monitoring trends impacting credit quality, setting credit limits 
and authorising delegated lending authorities and where 
required approving credit exposures. Financial Risk & Modelling 
is responsible for monitoring Treasury counterparty credit limits 
in line with the Group’s Counterparty Credit Limit Framework. 

The Group utilises models to support the management of 
Credit Risk. Governance of Risk Models is overseen by the Risk 
Models Committee (RMC) and models are approved by the 
Group’s MCC.

The Board has set a risk appetite for the maximum amount 
of Credit Risk that it is willing to take, based on a percentage 
of the Group’s capital that has been allocated to Credit Risk. 
The BFRC has articulated additional secondary risk appetite 
settings that support this primary risk appetite setting through 
a number of selected Credit Risk measures. Credit Risk 
appetite is reviewed and recommended by the MCC and or 
RB MCC, and ultimately approved by the BFRC and Board. 

The Group maintains a Credit Risk Management Framework 
and supporting policies to ensure and facilitate effective 
management of Credit Risk and maintains acceptable asset 
quality. Stress testing is also undertaken on key portfolios to 
support prudent management of Credit Risk.

Regular reporting provides confirmation of the effectiveness 
of processes and highlights any trends or deterioration which 
require attention. This enables portfolio monitoring by all levels 
of management and the Board. Regular reporting is provided 
to the Group’s MCC, RB MCC and BFRC. 

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      9 7

19 Risk management (continued)

Credit risk (continued)

Maximum exposure to credit risk
The table below presents the maximum exposure to credit risk arising from Balance Sheet and off-Balance Sheet financial instruments. 
The exposure is shown gross before taking into account any master netting, collateral agreements or other credit enhancements.

Group

Gross maximum exposure

Cash and cash equivalents

Due from other financial institutions

Financial assets fair value through profit or loss (FVTPL)

Financial assets amortised cost

Financial assets fair value through other comprehensive 
income (FVOCI)

Other assets

Derivative assets

30 June 2021

Stage 1

Stage 2

Stage 3

$m

6,949.2 

 173.4 

 1,678.7 

 351.5 

 2,186.1 

255.8 

 59.1 

$m

$m

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Total

$m

6,949.2 

173.4 

1,678.7 

351.5 

2,186.1 

255.8 

59.1 

Gross loans and other receivables

 64,894.5 

6,479.5 

858.6 

 72,232.6 

Commitments and contingent liabilities

Total credit risk exposure

 76,548.3 

 6,479.5 

 858.6 

 83,886.4 

 10,701.3 

 87,249.6 

- 

- 

10,701.3 

 6,479.5 

 858.6 

 94,587.7 

Cash and cash equivalents

Due from other financial institutions

Financial assets fair value through profit or loss (FVTPL)

Financial assets amortised cost

Financial assets fair value through other comprehensive 
income (FVOCI)

Other assets

Derivative assets

30 June 2020

Stage 1

Stage 2

Stage 3

$m

1,059.9 

 137.0 

 5,411.1 

 325.3 

 814.8 

226.2 

 106.4 

$m

$m

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Total

$m

1,059.9 

137.0 

5,411.1 

325.3 

814.8 

226.2 

106.4 

Gross loans and other receivables

 57,428.0 

 6,794.5 

 1,099.2 

 65,321.7 

Commitments and contingent liabilities

Total credit risk exposure

 65,508.7 

 6,794.5 

1,099.2 

 73,402.4 

 10,012.7 

 75,521.4 

- 

- 

10,012.7 

 6,794.5 

 1,099.2 

 83.415.1 

98      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

19 Risk management (continued)

Credit risk (continued)

Maximum exposure to credit risk (continued)

Bank

Gross maximum exposure

Cash and cash equivalents

Due from other financial institutions

Financial assets fair value through profit or loss (FVTPL)

Financial assets amortised cost

Financial assets fair value through other comprehensive 
income (FVOCI)

Other assets

Derivative assets

Shares in controlled entities

Gross loans and other receivables

Commitments and contingent liabilities

Total credit risk exposure

Cash and cash equivalents

Due from other financial institutions

Financial assets fair value through profit or loss (FVTPL)

Financial assets amortised cost

Financial assets fair value through other comprehensive 
income (FVOCI)

Other assets

Derivative assets

Shares in controlled entities

Gross loans and other receivables

30 June 2021

Stage 1

Stage 2

Stage 3

$m

6,494.5 

 173.4 

 1,678.7 

 135.5 

 15,060.7 

1,301.9 

 59.1 

 103.7 

$m

$m

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Total

$m

6,494.5 

173.4 

1,678.7 

135.5 

15,060.7 

1,301.9 

59.1 

103.7 

 64,036.5 

6,479.5 

1,099.2 

 71,615.2 

 89,044.0 

 6,479.5 

1,099.2 

96,622.7 

 10,701.3 

 99,745.3 

- 

- 

10,701.3 

 6,479.5 

 1,099.2 

 107,324.0 

30 June 2020

Stage 1

Stage 2

Stage 3

$m

696.2 

 137.0 

 5,411.1 

 135.0 

 13,220.6 

1,297.3 

 106.4 

 134.5 

$m

$m

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Total

$m

696.2 

137.0 

5,411.1 

135.0 

13,220.6 

1,297.3 

106.4 

134.5 

 56,924.6 

6,794.5 

1,098.0 

 64,817.1 

 78,062.7 

 6,794.5 

1,098.0 

 85,955.2 

Commitments and contingent liabilities

 10,012.7 

- 

- 

10,012.7 

Total credit risk exposure

 88,075.4 

 6,794.5 

 1,098.0 

 95,967.9 

Where financial instruments are recorded at fair value the 
amounts shown above represent the current credit risk 
exposure but not the maximum risk exposure that could arise in 
the future as a result of changes in values. 

For contingent liabilities including financial guarantees granted, 
it is the maximum amount that the Group would have to pay 
if the guarantees were called upon. For loan commitments and 
other credit-related commitments, it is generally the full amount 
of the committed facilities.

For financial assets recognised in the Balance Sheet, the 
maximum exposure to credit risk equals their carrying amount. 

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      9 9

19 Risk management (continued)

Credit risk (continued)

Concentration of credit risk
Concentration risk is managed by client or counterparty, 
by geographical region and by industry sector. The Group 
implements certain exposure and concentration limits in order to 
mitigate the risk.

The maximum credit exposure to any client or counterparty as 
at 30 June 2021 was $524.0 million (2020: $339.0 million) before 
taking into account collateral or other credit enhancements and 
$524.0 million (2020: $339.0 million) net of such protection.

Geographic concentration

Victoria

New South Wales

Queensland

South Australia/Northern Territory

Western Australia

Australian Capital Territory

Tasmania

Overseas/other

Total credit risk exposure

Geographic - based on the location of the counterparty or 
customer.

The table below presents the maximum exposure to credit risk 
categorised by geographical region. The exposures are shown 
gross before taking into account any collateral held or other 
credit enhancements.

Group

Bank

2021

$m

 36,314.6 
 24,929.6 

 11,685.9 

 8,113.2 

 7,646.4 

 3,497.7 

 1,847.0 
 553.3 

2020

$m

 32,478.4 
 18,031.2 

 10,298.6 

 7,573.6 

 7,541.0 

 5,266.7 

 1,680.3 
 545.3 

2021

$m

 38,234.1 
 28,972.4 

 11,416.9 

 15,381.7 

 7,479.4 

 3,471.1 

 1,829.0 
 539.4 

2020

$m

 34,101.7 
 23,713.4 

 10,067.9 

 13,262.7 

 7,385.0 

 5,240.5 

 1,664.8 
 531.9 

 94,587.7 

 83,415.1 

 107,324.0 

 95,967.9 

Industry Sector - is based on the industry in which the customer or counterparty are engaged.

The table below presents the maximum exposure to credit risk categorised by industry sector. The exposures are shown gross 
before taking into account any collateral held or other credit enhancements.

Industry concentration

Accommodation and food services

Administrative and support services

Agriculture, forestry and fishing

Arts and recreation services

Construction

Education and training

Electricity, gas, water and waste services

Financial and insurance services

Health care and social assistance

Information media and telecommunications

Manufacturing

Margin lending

Mining

Other

Other services

Professional, scientific and technical services

Public administration and safety

Rental, hiring and real estate services

Residential/consumer 

Retail trade

Transport, postal and warehousing

Wholesale trade

Total credit risk exposure

$m

 383.6 
 53.7 

$m

 418.7 
 456.5 

$m

 396.3 
 53.7 

$m

 417.8 
 456.5 

 7,856.9 

 7,619.4 

 7,858.9 

 7,620.4 

 111.4 

 904.6 

 72.0 

 35.7 

 113.3 

 931.6 

 75.9 

 34.2 

 111.4 

 902.7 

 72.0 

 35.7 

 113.3 

 927.9 

 48.9 

 34.2 

 12,301.8 

 6,351.0 

 26,526.8 

 20,259.0 

 702.9 

 28.9 

 276.2 

 707.3 

 35.1 

 272.7 

 1,480.6 

 1,294.9 

 23.2 

 286.4 

 258.0 

 290.3 

 2,111.9 

 4,293.9 

 26.7 

 238.8 

 251.3 

 299.4 

 4,075.0 

 3,953.5 

 704.5 

 28.9 

 276.1 

 -  

 23.2 

 288.9 

 257.9 

 290.3 

 712.6 

 42.8 

 269.4 

 -  

 88.7 

 165.0 

 251.1 

 299.3 

 2,111.5 

 4,293.9 

 4,075.0 

 4,054.8 

 62,351.0 

 55,459.4 

 62,326.6 

 55,332.8 

 426.6 

 159.6 
 178.5 

 454.8 

 167.2 
 178.4 

 426.6 

 159.6 
 178.5 

 454.7 

 163.4 
 180.3 

 94,587.7 

 83,415.1 

 107,324.0 

 95,967.9 

Comparative information in the two tables above has been restated to align to the presentation in the current financial year. 
Current financial year disclosures reconcile to definitions applied for regulatory reporting purposes.

100      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

19 Risk management (continued)

Credit risk (continued)

Credit quality
The table below discloses the effect of movements in the gross carrying value of loans and other receivables, other financial assets held 
at amortised cost and contingent liabilities issued by the Group on behalf of customers, to the different stages of the ECL model:

Group

Gross carrying amount as at 1 July 2020
Stage 1

Stage 2

Stage 3

Stage 1

Stage 2

Stage 3

Stage 3

Collectively 
assessed 
provisions

$m

$m

 59,337.4 
 2,376.4 

 (2,991.5)

 (142.6)

 6,794.5 
 (2,295.0)

 3,150.5 

 (231.0)

$m

 866.5 
 (81.4)

 (159.0)

 373.6 

Individually 
assessed 
provisions

$m

 232.7 
 - 

 - 

 - 

Transfer from collectively assessed to individually 
assessed provisions

 (3.3)

 (11.4)

 (42.0)

 56.7 

Total

$m

 67,231.1 
 - 

 - 

 - 

 - 

New financial assets originated or purchased

 18,813.6 

 364.6 

 11.9 

Financial assets derecognised or repaid

 (9,629.0)

 (1,045.4)

 (256.8)

Change in balances

Amounts written off against provisions

 4,992.7 
 - 

 (247.3)
 - 

Gross carrying amount as at 30 June 2021

 72,753.7 

 6,479.5 

Gross carrying amount as at 1 July 2019
Stage 1

Stage 2

Stage 3

Transfer from collectively assessed to individually 
assessed provisions

New financial assets originated or purchased

Financial assets derecognised or repaid

Change in balances

Amounts written off against provisions

$m

$m

 55,543.7 
 2,242.5 

 (3,229.5)

 (245.6)

 7,287.9 
 (2,183.2)

 3,375.7 

 (294.7)

 15,229.4 

 400.3 

 (8,651.3)

 (1,537.6)

 (1,528.4)
 - 

 (219.3)
 - 

Gross carrying amount as at 30 June 2020

 59,337.4 

 6,794.5 

Bank

Gross carrying amount as at 1 July 2020
Stage 1

Stage 2

Stage 3

$m

$m

 58,280.0 
 2,376.4 

 (2,991.5)

 (142.6)

 6,794.5 
 (2,295.0)

 3,150.5 

 (231.0)

 (23.4)

 (34.6)

 (68.7)

 126.7 

Transfer from collectively assessed to individually 
assessed provisions

 (3.3)

 (11.4)

 (42.0)

 56.7 

New financial assets originated or purchased

 18,813.6 

 364.6 

 11.9 

Financial assets derecognised or repaid

 (9,629.0)

 (1,045.4)

 (256.8)

Change in balances

Amounts written off against provisions

 4,763.2 
 - 

 (247.3)
 - 

Gross carrying amount as at 30 June 2021

 71,466.8 

 6,479.5 

Gross carrying amount as at 1 July 2019
Stage 1

Stage 2

Stage 3

Transfer from collectively assessed to individually 
assessed provisions

New financial assets originated or purchased

Financial assets derecognised or repaid

Change in balances

Amounts written off against provisions

$m

$m

 54,352.2 
 2,242.5 

 (3,229.5)

 (245.6)

 7,287.9 
 (2,183.2)

 3,375.7 

 (294.7)

 15,229.4 

 400.3 

 (8,651.3)

 (1,537.6)

 (1,394.2)
 - 

 (219.3)
 - 

Gross carrying amount as at 30 June 2020

 58,280.1 

 6,794.5 

 (23.4)

 (34.6)

 (68.7)

 126.7 

 166.7 

 (384.0)

 (83.6)
 - 

 866.5 

 - 

 - 

 15,796.4 

 (10,572.9)

 (68.9)
 (106.6)

 (1,766.0)
 (106.6)

 231.5 

 66,172.6 

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      1 0 1

 (60.0)
 - 

 652.8 

$m

 901.3 
 (59.3)

 (146.2)

 540.3 

 166.7 

 (384.0)

 (83.6)
 - 

 866.5 

$m

 866.5 
 (81.4)

 (159.0)

 373.6 

 (60.0)
 - 

 652.8 

$m

 901.3 
 (59.3)

 (146.2)

 540.3 

 - 

 - 

 19,190.1 

 (10,931.2)

 (65.4)
 (18.2)

 4,620.0 
 (18.2)

 205.8 

 80,091.8 

$m

 281.5 
 - 

 - 

 - 

$m

 64,014.4 
 - 

 - 

 - 

 - 

 - 

 - 

 15,796.4 

 (10,572.9)

 (68.9)
 (106.6)

 (1,900.2)
 (106.6)

 232.7 

 67,231.1 

$m

 231.5 
 - 

 - 

 - 

$m

 66,172.5 
 - 

 - 

 - 

 - 

 - 

 - 

 19,190.1 

 (10,931.2)

 (65.4)
 (18.2)

 4,390.5 
 (18.2)

 204.6 

 78,803.7 

$m

 280.3 
 - 

 - 

 - 

$m

 62,821.7 
 - 

 - 

 - 

 - 

19 Risk management (continued)

Credit risk (continued)

Credit quality (continued)
The table below discloses information about the credit quality of financial assets measured at amortised cost without taking into account 
collateral or other credit enhancement. Unless specifically indicated, the amounts in the table represent gross carrying amounts.

Group

Neither past due or impaired

> High grade

> Standard grade

> Sub-standard grade

> Unrated

Past due or impaired

Stage 1

Stage 2

Stage 3

Stage 3

Collectively 
assessed 
provisions

Individually 
assessed 
provisions

$m

$m

$m

$m

Total

$m

 51,974.8 

 28,923.0 

 1,035.8 

 4,863.8 

 452.2 

 361.5 

 3,476.1 

 1,647.3 

 135.6 

 859.0 

 - 

 - 

 - 

 - 

 652.8 

 652.8 

 - 

 - 

 - 

 - 

(18.2)

 52,336.3 

 32,399.1 

 2,683.1 

 4,999.4 

 2,169.8

 205.8 

 94,587.7 

Gross carrying amount as at 30 June 2021

 87,249.6 

 6,479.5 

$m

$m

$m

$m

$m

Neither past due or impaired

> High grade

> Standard grade

> Sub-standard grade

> Unrated

Past due or impaired

 40,468.2 

 26,921.7 

 1,496.0 

 6,287.0 

 348.5 

 463.7 

 3,516.0 

 1,961.8 

 166.5 

 686.5 

Gross carrying amount as at 30 June 2020

  75,521.4 

 6,794.5 

 4.7 

 34.8 

 119.1 

 21.1 

 686.8 

 866.5 

 - 

 - 

 - 

 - 

 232.7 

 40,936.6 

 30,472.5 

 3,576.9 

 6,474.6 

 1,954.5 

 232.7 

 83,415.1 

Bank

Neither past due or impaired

> High grade

> Standard grade

> Sub-standard grade

> Unrated

Past due or impaired

$m

$m

$m

$m

$m

 64,757.6 

 28,876.5 

 1,035.8 

 4,790.9 

 525.1 

 361.5 

 3,476.1 

 1,647.3 

 135.6 

 859.0 

 - 

 - 

 - 

 - 

 652.8 

 652.8 

 - 

 - 

 - 

 - 

 205.8 

 65,119.1 

 32,352.6 

 2,683.1 

 4,926.5 

 2,242.7 

 205.8 

 107,324.0 

Gross carrying amount as at 30 June 2021

 99,985.9 

 6,479.5 

$m

$m

$m

$m

$m

Neither past due or impaired

> High grade

> Standard grade

> Sub-standard grade

> Unrated

Past due or impaired

 53,367.5 

 26,587.4 

 1,496.0 

 6,287.0 

 348.5 

 463.7 

 3,506.6 

 1,961.8 

 166.5 

 686.5 

Gross carrying amount as at 30 June 2020

 88,086.4 

 6,785.1 

 4.7 

 34.8 

 119.1 

 21.1 

 724.2 

 903.9 

 - 

 - 

 - 

 - 

 192.5 

 53,835.9 

 30,128.8 

 3,576.9 

 6,474.6 

 1,951.7 

 192.5 

 95,967.9 

102      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

19 Risk management (continued)

Credit risk (continued)

Credit quality (continued)
The credit ratings range from high grade where there is a 
very high likelihood of the asset being recovered in full to sub-
standard grade where there is concern over the obligor's ability 
to make payments when due.

Credit risk stress testing is regularly performed to assess the 
likelihood of loan default, to examine the financial strength of 
borrowers and counterparties including their ability to meet 
commitments under changing scenarios and to assess the 
exposure and extent of loss should default actually occur.

Ageing

The following table presents the ageing analysis of past due 
but not impaired loans and other receivables.

Loans and receivables which are 90 or more days past due 
are not classified as impaired assets where the estimated net 
realisable value of the collateral/security is sufficient to cover 
the repayment of all principal and interest amounts due.

The exposures are shown net after taking into account any 
collateral held or other credit enhancements.

Less than 
30 days

31 to 
60 days

61 to 
90 days

More than 
91 days

Group

Bank

2021

2020

2021

2020

$m

 953.9 

 832.3 

 953.9 

 832.3 

$m

 274.6 

 268.5 

 274.6 

 268.5 

$m

 167.6 

 179.2 

 167.6 

 179.2 

Total

$m

Fair value of 
collateral

$m

$m

 565.3 

 1,961.4 

 3,902.1 

 589.3 

 1,869.3 

 4,805.9 

 565.3 

 1,961.4 

 3,902.1 

 589.3 

 1,869.3 

 4,805.9 

Climate change risk

Climate change risk includes the physical risks which cause 
direct damage to assets, property and/or customers’ cashflows 
as a result of rising global temperatures, as well as transition 
risks which arise from the transition to a low-carbon economy. 
The Group is predominantly exposed to climate change 
risk through our lending activities whilst noting there is also 
exposure through our supply chains and built assets such as 
branches and offices. The Group is currently one year into a 
three year climate change action plan and our understanding 
of climate change risks and its management is being enhanced 
as we execute the plan. For further information refer to the 
Group’s 2021 Sustainability Report. 

Liquidity risk

Liquidity Risk is defined as the risk that the Group is unable 
to access funds, both anticipated and unforeseen, which 
may lead to the Group being unable to meet its obligations 
in an orderly manner as they arise or for going investment 
opportunities. The principal objectives are to ensure that 
all cash flow commitments are met in a timely manner and 
prudential requirements are satisfied. In accordance with APRA 
Prudential Standard 210, the Group manages a portfolio of 
High Quality Liquid Assets (HQLA) and Alternative Liquidity 
Assets (ALA) to cover defined projected net cash outflows over 
a 30 day period, using the scenario based Liquidity Coverage 
Ratio (LCR). APRA requires LCR ADIs to maintain a minimum 
100%LCR. The Group monitors the stability and composition 
of funding, including the calculation of the Net Stable Funding 
Ratio (NSFR), which APRA also requires LCR ADIs to maintain 
at a minimum of 100%. 

At an operational level, Liquidity Risk is managed by Group 
Treasury, which is responsible for ensuring compliance with 
policy in executing its daily operations for managing cash 
inflows and outflows to meet the Group’s obligations as and 
when they fall due. 

The Financial Risk & Modelling function provides independent 
oversight of liquidity risk practices, calculation of LCR and 
NSFR and preparing liquidity stress tests/scenarios. 

The Group continues to manage the liquidity holdings in line 
with the Board approved Funding Strategy, ensuring adequate 
levels of HQLA, ALA and diversified sources of funding. In 
meeting our liquidity requirement, the Group makes use of the 
Reserve Bank of Australia (RBA) provided Committed Liquidity 
Facility (CLF), and the RBA Term Funding Facility (TFF). Both 
the CLF and the TFF contribute to the Groups LCR calculated 
position. 

The Group also maintains contingent liquidity in the form of 
internal securitisation whereby the collateral can be presented 
to the Reserve Bank of Australia for cash in extraordinary 
circumstances such as systemic liquidity issues.

Liquidity Risk is managed in line with the Board approved 
Risk Appetite and Framework. The Group Liquidity Risk 
Management Framework is also supported by the Group 
Liquidity Risk Management Policy and Standard, which are 
regularly reviewed and updated to reflect prevailing market 
conditions, changes in operational requirements and regulatory 
obligations. 

The Group has established a trigger framework to support 
the Liquidity Risk management process, in particular, to alert 
management of emerging or increased risk or vulnerability 
in its liquidity position. This framework incorporates limits, 
early warning indicators, triggers, monitoring and escalation 
processes to ensure sufficient liquidity is maintained. 

The Group undertakes scenario analysis to examine liquidity 
under both “business as usual” and stressed scenarios. In 
addition, the Group’s Contingency Funding Plan (CFP) outlines 
the specific actions to deal with a liquidity related event. 
Regular reporting is provided to ALMAC and BFRC.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      1 0 3

19 Risk management (continued)

Liquidity risk (continued)

Analysis of financial liabilities by remaining contractual 
maturities
The table below categorises the Group's financial liabilities 
into relevant maturity periods based on the remaining period 
at the reporting date to the contractual maturity date. The 
amounts disclosed in the table represent all cash flows, on an 
undiscounted basis, including all future coupon payments, both 

principal and interest, and therefore may not reconcile with the 
amounts disclosed in the Balance Sheet.

For foreign exchange derivatives and cross currency interest 
rate swaps, the amounts disclosed are the gross contractual 
cash flows to be paid. For interest rate swaps, the cash flows 
are the net amounts to be paid, and have been estimated 
using forward interest rates applicable at the reporting date.

Group

2021

Due to other financial institutions

Deposits

Notes payable

Derivatives - net settled

Other payables

Loan capital

At call

$m

175.4 

Not longer 
than 3 
months

3 to 12
months

1 to 5
years

$m

- 

$m

- 

$m

- 

Longer 
than 5 
years

$m

- 

Total

$m

175.4 

39,300.6 

13,030.7 

14,420.2 

7,654.9 

0.4 

74,406.8 

- 

- 

270.4 
- 

32.2 

11.9 

19.0 
8.9 

55.7 

21.8 

25.9 
26.6 

575.8 

27.1 

135.3 
456.8 

2,934.0 

3,597.7 

- 

- 
1,117.9 

60.8 

450.6 
1,610.2 

Total financial liabilities

39,746.4 

13,102.7 

14,550.2 

8,849.9 

4,052.3 

80,301.5 

Commitments and contingent liabilities

Total contingent liabilities and commitments

2020

Due to other financial institutions

Deposits

Notes payable

Derivatives - net settled

Other payables

Loan capital

10,701.3 

10,701.3 

$m

145.1 

- 

- 

$m

- 

- 

- 

$m

- 

- 

- 

$m

- 

- 

- 

10,701.3 

10,701.3 

$m

- 

$m

145.1 

31,842.4 

17,565.9 

11,296.5 

3,582.5 

1.2 

64,288.5 

- 

- 

276.2 
- 

105.6 

22.6 

18.0 
7.4 

42.0 

50.1 

20.8 
286.5 

574.9 

53.5 

162.6 
679.4 

2,781.0 

3,503.5 

2.8 

20.0 
807.5 

129.0 

497.6 
1,780.8 

Total financial liabilities

 32,263.7 

 17,719.5 

 11,695.9 

 5,052.9 

 3,612.5 

 70,344.5 

Commitments and contingent liabilities

10,012.7 

Total contingent liabilities and commitments

 10,012.7 

Bank

2021

Due to other financial institutions

Deposits

Derivatives - net settled

Other payables

Loans payable to securitisation trusts

Loan capital

Total financial liabilities

 -  

 -  

$m

 -  

 -  

 -  

$m

 -  

 -  

 -  

$m

 -  

 -  

 -  

 10,012.7 

 10,012.7 

$m

 -  

$m

 175.4 

$m

 175.4 

 39,312.7 

 13,030.7 

 14,420.2 

 7,654.9 

 0.4 

 74,418.9 

 -  

 249.8 

 -  

 -  

 11.9 

 19.0 

 -  

 8.9 

 21.8 

 25.9 

 -  

 27.1 

 135.3 

 -  

 -  

 60.8 

 430.0 

 -  

 15,303.7 

 15,303.7 

 26.6 

 456.8 

 1,117.9 

 1,610.2 

 39,737.9 

 13,070.5 

 14,494.5 

 8,274.1 

 16,422.0 

 91,999.0 

Commitments and contingent liabilities

Total contingent liabilities and commitments

 10,701.3 

 10,701.3 

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 10,701.3 

 10,701.3 

104      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

19 Risk management (continued)

Liquidity risk (continued)

Analysis of financial liabilities by remaining contractual maturities (continued)

Bank

2020

Due to other financial institutions

Deposits

Derivatives - net settled

Other payables

Loans payable to securitisation trusts

Loan capital

Total financial liabilities

At call

$m

 145.1 

Not longer 
than 3 
months

3 to 12
months

1 to 5
years

$m

 -  

$m

 -  

$m

 -  

Longer 
than 5 
years

$m

 -  

Total

$m

 145.1 

 31,839.8 

 17,565.9 

 11,296.5 

 3,582.5 

 1.2 

 64,285.9 

 -  

 253.2 

 -  

 -  

 22.6 

 18.0 

 -  

 7.4 

 50.1 

 20.7 

 -  

 53.5 

 162.2 

 2.8 

 20.0 

 129.0 

 474.1 

 -  

 15,158.0 

 15,158.0 

 286.5 

 679.4 

 807.5 

 1,780.8 

 32,238.1 

 17,613.9 

 11,653.8 

 4,477.6 

 15,989.5 

 81,972.9 

Commitments and contingent liabilities

Total contingent liabilities and commitments

 10,012.7 

 10,012.7 

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 10,012.7 

 10,012.7 

Market risk (including interest rate and currency risk)

Market risk is the risk that changes in market variables such 
as interest rates, foreign exchange rates and equity prices will 
impact the Group’s fair value or future cash flows of financial 
instruments. The Group classifies its exposures to market risk 
as either traded (the Trading Book) or non-traded (the Banking 
Book). 

The Board Financial Risk Committee (BFRC) has set additional 
secondary risk appetite settings that support this primary risk 
appetite setting. Traded market risk and IRRBB risk appetite 
and limits are reviewed and endorsed by the Group’s Asset & 
Liability Management Committee (ALMAC) and are ultimately 
approved by the BFRC and Board.

Traded Market Risk is defined as the risk of loss owing to 
changes in the general level of market prices or interest rates. 
It arises from positions in interest rate instruments, equities, 
foreign exchange and commodities. Traded Market Risk 
arises from positions held in the Trading Book which consists 
of securities held for both trading and liquidity purposes. 
The Group conducts discretionary interest rate and foreign 
exchange trading. This trading forms part of the trading book 
activity within the liquidity management function. The trading 
book positions include approved financial instruments, both 
physical and derivative.

Non-traded market risk primarily represents Interest Rate 
Risk in the Banking Book (IRRBB). IRRBB is the risk of loss in 
earnings or in the economic value in the banking book as 
a consequence of movements in interest rates. Non-traded 
market risk arises predominantly from the Group’s general 
lending activities as well as balance sheet funding activities.

At an operational level, market risk is primarily managed by 
Group Treasury, which is responsible for ensuring that the 
Group’s exposures are in compliance with market risk limits. 
Group Treasury monitors significant developments in market 
structure and pricing as part of their established market risk 
management process. The Financial Risk & Modelling function 
provides independent oversight of market risk practices and 
owns the IRRBB model. 

The Board has set a risk appetite for the maximum amount of 
traded market risk and interest rate risk (IRR) that it is willing to 
take, based on a percentage of the Group’s capital that has 
been allocated to traded market risk and IRRBB.

The Trading Book portfolio consists of securities held for 
trading and liquidity purposes and is an integral part of the 
liquidity risk management function.  Traded Market Risk is 
managed in line with the Risk Appetite Statement, Board 
approved Group Traded Market Risk Management Framework 
and is supported by the Group Trading Book Policy. Market 
risk for the Trading Book portfolio is managed and monitored 
against market sensitivity limits as well as exposure limits. 
ALMAC provides endorsement and approvals for the 
positioning of the Trading Book taking into account current 
interest rate movements, market credit conditions and Liquidity 
Coverage Ratio (LCR) considerations.

Foreign currency trading (which forms part of the Trading Book) 
is governed by a series of limits and its primary function is for 
the purpose of providing the Group’s customers with access 
to foreign exchange markets. Foreign exchange activities are 
limited and are governed by conservative spot and forward 
limits approved by BFRC.

Interest Rate Risk (IRR) is the risk that earnings (Net Interest 
Income - NII) and/or Economic Value - EV) of the Group may 
be adversely affected by movements in interest rates in current 
or future periods. The Group’s approach to IRR management 
focuses on the prudent management of IRR inherent in the 
Balance Sheet, whilst balancing NII and EV within the Risk 
Appetite, limits and tolerances set by the Board. The aim is 
to manage the Group’s exposure to movements in interest 
rates and reduce volatility in current and future earnings. 
ALMAC provides endorsements and approvals relating to IRR 
management, taking into account current market conditions, 
forecast interest rate movements and balance sheet forecasts. 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      1 0 5

19 Risk management (continued)

Market risk (including interest rate and currency risk) (continued)

IRRBB is managed in line with the Risk Appetite Statement, 
Board approved Group Interest Rate Risk Management 
Framework, and is supported by the Group Interest Rate Risk 
in the Banking Book Policy and Standard. For IRRBB, the Group 
considers the following risks:
• 
• 
• 
• 
• 

Repricing Risk
Yield Curve Risk
Basis Risk
Optionality Risk
Net Interest Income (NII) Risk

The Group utilises Value at Risk (VaR) as a key measure of 
IRRBB. VaR measures the potential loss in the value of an 
asset or portfolio to a 99% confidence level over a 12 month 
timeframe due to interest rate changes. 

The Group also models a variety of scenarios to analyse the 
Group’s exposure to IRRBB and project the potential impact. 
This includes scenarios that would potentially have an extreme/
catastrophic impact on earnings. Modelling, scenario analysis 
and methodologies are continuing to be actively developed.

Regular reporting is provided to ALMAC and the BFRC for both 
traded and non-traded market risk.

The following table outlines the key measure for Traded Market 
Risk. EV Sensitivity is based on the impact of a 50 basis point 
parallel movement in rates.

VaR

Economic Value (EV) Sensitivity

Exposure at 
year end

Average 
during the 
year

Exposure at 
year end

Average 
during the 
year

30 June 2021

30 June 2020

$m

(1.0) 

$m

(4.9) 

$m

(3.5)

$m

(4.3) 

The following table outlines the key measures for Non-Traded Market Risk (IRRBB). EV and NII Sensitivity are based on a static 
representation of the Balance Sheet and the impact of instantaneous 200 basis point parallel and non-parallel shifts in rates.

VaR

VaR

Economic Value (EV) Sensitivity

Net Interest Income (NII) Sensitivity

Exposure at 
year end

Average 
during the 
year

Exposure at 
year end

Average 
during the 
year

30 June 2021

30 June 2020

$m

60.2 

(69.0)

(62.5)

$m

75.3 

(116.6)

(67.5)

$m

20.9 

(102.4)

(49.5)

$m

16.5 

(52.4)

(51.3)

106      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

19 Risk management (continued)

Market risk (including interest rate and currency risk) (continued)

Interest Rate risk
The following table demonstrates the sensitivity to a reasonably 
possible change in interest rates, with all other variables held 
constant, on the Group's Income Statement and equity.

for the effects of the assumed changes in interest rates. The 
sensitivity of equity is analysed by the maturity of the asset or 
swap, with sensitivity based on the assumption that there are 
parallel shifts in the yield curve.

The sensitivity of the Income Statement is the effect of assumed 
changes in interest rates on the net interest for one year, based 
on the floating rate financial assets and financial liabilities held 
at 30 June 2021, including the effect of hedging instruments. The 
sensitivity of equity is calculated by revaluing fixed rate financial 
assets (including the effect of any associated hedges), and 
swaps designated as cash flow hedges, at 30 June 2021

Taking into account the fact that the official cash rate in 
Australia was 0.10% as at 30 June 2021, the table below 
represents the change to the Group's profit for the relevant 
financial year from a 25 basis point parallel rate shock. Where a 
25 basis point parallel rate shock would result in an interest rate 
which is below zero, the interest rate has been assumed to be 
zero, that is, no negative interest rates have been used.

+25 basis 
points

-25 basis 
points

+25 basis 
points

-25 basis 
points

Group

Net interest income 

Revaluation (losses)/gains arising on economic 
hedges that are not in a hedge relationship

Income tax effect at 30%

Effect on profit

Effect on profit (per above)

Cash flow hedge reserve

Income tax effect on reserves at 30%

Effect on equity

Bank

Net interest income 

Revaluation (losses)/gains arising on economic 
hedges that are not in a hedge relationship

Income tax effect at 30%

Effect on profit

Effect on profit (per above)

Cash flow hedge reserve

Income tax effect on reserves at 30%

Effect on equity

2021

$m

 28.1 

 (2.0)

 (7.8)

 18.3 

 18.3 

 1.5 

 (0.4)

 19.4 

 28.1 

 (2.0)

 (7.8)

 18.3 

 18.3 

 1.5 

 (0.4)

 19.4 

2021

$m

 (18.3)

 0.2 

 5.4 

 (12.7)

 (12.7)

 (1.5)

 0.4 

 (13.8)

 (18.3)

 0.2 

 5.4 

 (12.7)

 (12.7)

 (1.5)

 0.4 

 (13.8)

2020

$m

 7.7 

 (6.1)

 (0.5)

 1.1 

 1.1 

 (29.7)

 8.9 

 (19.7)

 7.7 

 (6.1)

 (0.5)

 1.1 

 1.1 

 (29.7)

 8.9 

 (19.7)

2020

$m

 (12.8)

 3.2 

 2.9 

 (6.7)

 (6.7)

 29.7 

 (8.9)

 14.1 

 (12.8)

 3.2 

 2.9 

 (6.7)

 (6.7)

 29.7 

 (8.9)

 14.1 

The movements in profit are due to higher/lower interest costs 
from variable rate debt and cash balances. The movement 
in equity is also affected by the increase/decrease in the 
fair value of derivative instruments designated as cash flow 
hedges, where these derivatives are deemed effective.

Retail and business banking FX transactions are managed 
by the Group's Financial Markets unit, with resulting risk 
constrained by Board approved spot and forward limits. 
Adherence to limits is independently monitored by the Financial 
Risk & Modelling function.

This analysis reflects a scenario where no management 
actions are taken to counter movements in rates.

Foreign currency risk
The Group does not have any significant exposure to foreign 
currency risk, as all borrowings through the Group's Euro 
Medium Term Note program (EMTN) and Euro Commercial 
Paper program (ECP) are fully hedged. At balance date the 
principal of foreign currency denominated borrowings under 
these programs was AUD $nil (2021: AUD $nil).

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      1 0 7

Funding and Capital Management

20 Share capital

Group

2021

Bank

2021

Issued and paid up capital

No. of shares

$m No. of shares

$m

Ordinary shares fully paid (ASX Code: BEN)

545,510,378 

5,053.1  545,510,378 

5,053.1 

Employee Share Ownership Plan shares

-

(3.6)

- 

(3.6)

Total issued and paid up capital

545,510,378 

5,049.5  545,510,378 

5,049.5 

Movements in ordinary shares on issue

No. of shares

$m No. of shares

$m

Opening balance 1 July 2020

Bonus share scheme 1

Dividend reinvestment plan 2

Institutional placement

Underwriting issue 3

Shares issued for Loan Share Plan

Executive performance rights

530,779,195 

4,909.3  530,779,195 

4,909.3 

232,760 

- 

232,760 

4,213,290 

41.0 

4,213,290 

71 

- 

71 

- 

41.0 

- 

10,624,730 

105.7 

10,624,730 

105.7 

1,297,625 

- 

8.7 

0.2 

1,297,625 

- 

8.7 

0.2 

Closing balance (includes Treasury shares) 30 June 2021

547,147,671 

5,064.9  547,147,671 

5,064.9 

Less: Treasury shares

Opening balance 1 July 2020

No. of shares

$m No. of shares

- 

- 

- 

$m

- 

Net acquisitions during the period

(1,637,293)

(11.8)

(1,637,293)

(11.8)

Closing balance (excludes Treasury shares) 30 June 2021

545,510,378 

5,053.1  545,510,378 

5,053.1 

Movements in Employee Share Ownership Plan

No. of shares

$m No. of shares

Opening balance 1 July 2020

Reduction in Employee Share Ownership Plan

Closing balance 30 June 2021

-
-

-

(4.3)

0.7 

(3.6)

-
-

-

$m

(4.3)

0.7 

(3.6)

Total issued and paid up capital

545,510,378 

5,049.5  545,510,378 

5,049.5 

1 The Group issued 232,760 shares @ $9.72 as part of the December 2020 interim dividend under the Bonus Share Scheme.
2 The Group issued 4,213,290 shares @ $9.72 as part of the December 2020 interim dividend under the Dividend Reinvestment Plan.
3 The Group issued 10,624,730 shares @ $9.95 as part of the June 2021 final dividend.

108      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

20 Share capital (continued)

Group

2020

Bank

2020

Issued and paid up capital

No. of shares

$m No. of shares

$m

Ordinary shares fully paid (ASX Code: BEN)

530,779,195 

4,909.3  530,779,195 

4,909.3 

Employee Share Ownership Plan shares

- 

(4.3)

- 

(4.3)

530,779,195 

4,905.0  530,779,195 

4,905.0 

Movements in ordinary shares on issue

No. of shares

$m No. of shares

$m

Opening balance 1 July 2019

Bonus share scheme 1

Dividend reinvestment plan 2

Institutional placement

Share purchase plan

Share issue costs 

Executive performance rights

491,575,157 

4,575.9  491,575,157 

4,575.9 

585,341 

- 

585,341 

5,191,883 

42.9 

5,191,883 

26,766,596 

250.0 

26,766,596 

6,660,218 

44.8 

6,660,218 

- 

- 

(3.0)

(1.3)

- 

- 

- 

42.9 

250.0 

44.8 

(3.0)

(1.3)

Closing balance 30 June 2020

530,779,195 

4,909.3  530,779,195 

4,909.3 

Movements in Employee Share Ownership Plan

No. of shares

$m No. of shares

Opening balance

Reduction in Employee Share Ownership Plan

Closing balance 30 June 2020

-
-

-

(5.4)

1.1 

(4.3)

-
-

-

$m

(5.4)

1.1 

(4.3)

Total issued and paid up capital

530,779,195 

4,905.0  530,779,195 

4,905.0 

1 The Group issued 230,071 shares @ $11.14 for the June 2019 final dividend, and 355,270 shares were issued @ $6.40 December 2019 interim 

dividend under the Bonus Share Scheme.

2 The Group issued 2,037,832 shares @ $11.14 for the June 2019 final dividend, and 3,154,051 shares were issued @ $6.40 December 2020 interim 

dividend under the Dividend Reinvestment Plan.

Nature of issued capital

Recognition and measurement

Ordinary shares (ASX code: BEN)
The Group does not have authorised capital. Ordinary shares 
are fully-paid and have no par value. Each ordinary share 
entitles the holder to one vote, either in person or by proxy, at 
a shareholder meeting. Ordinary shares entitle the holder to 
participate in dividends and, in the event of the Group winding 
up, to a share of the proceeds in proportion to the number of 
and amounts paid on the shares held.

Ordinary shares are classified as equity. Issued ordinary capital 
is recognised at the fair value of the consideration received 
net of transaction costs (net of any tax benefit). Dividends are 
recognised as a distribution from equity in the year that they are 
declared.

Employee Share Ownership Plan is the value of loans 
outstanding in relation to shares issued to employees under this 
plan and effectively represents the unpaid portion of the issued 
shares.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      1 0 9

21 Retained earnings and reserves

Group

Bank

Retained earnings movements

Opening balance

Impact of adoption of new accounting standards 1

Restated opening balance

Profit for the year

Share based payment

Operational risk reserve

Movements in general reserve for credit losses

Rural Bank consolidation adjustments

Transfer from asset revaluation reserve

Dividends

Deregistration of subsidiary companies

Defined benefits actuarial adjustment (after tax)

Closing balance

Reserve movements

Employee benefits reserve

Opening balance

Net increase/(decrease) in reserve

Closing balance

Asset revaluation reserve - property

Opening balance

Transfer asset revaluation reserve to retained earnings 

Net revaluation decrements

Tax effect of net revaluation decrements

Closing balance

Revaluation reserve - Equity Investments at FVOCI

Opening balance

Net unrealised gains/(losses)

Tax effect of net unrealised (losses)/gains

Closing balance

Revaluation reserve - Debt Securities at FVOCI 

Opening balance

Transfer from asset revaluation reserve to income

Net unrealised (losses)/gains

Tax effect of revaluations

Closing balance

2021

$m

805.9 

- 

805.9 

524.0 

1.3 

- 

(18.1)

- 

- 

2020

$m

987.3 

(24.7)

962.6 

192.8 

1.0 

(0.4)

(9.3)

(20.4)

0.8 

2021

$m

427.6 

- 

427.6 

427.7 

1.3 

- 

(18.1)

- 

- 

2020

$m

562.9 

(24.7)

538.2 

262.8 

1.0 

- 

(9.3)

(43.9)

- 

(146.3)

(320.3)

(146.3)

(320.3)

- 

(0.8)

- 

(0.9)

(9.0)

(0.8)

- 

(0.9)

1,166.0 

805.9 

682.4 

427.6 

$m

8.9 

0.7 

9.6 

$m

- 

- 

- 

- 

- 

$m

0.2 

13.5 

(4.0)

9.7 

$m

1.0 

- 

(0.5)

0.2 

0.7 

$m

11.0 

(2.1)

8.9 

$m

1.1 

(0.8)

(0.7)

0.4 

- 

$m

0.4 

(0.3)

0.1 

0.2 

$m

- 

0.1 

1.4 

(0.5)

1.0 

$m

8.9 

0.7 

9.6 

$m

- 

- 

- 

- 

- 

$m

- 

12.7 

(3.8)

8.9 

$m

(15.3)

- 

304.0 

(91.2)

197.5 

$m

11.0 

(2.1)

8.9 

$m

- 

- 

- 

- 

- 

$m

- 

- 

- 

- 

$m

16.6 

- 

(45.6)

13.7 

(15.3)

1 The Group applied AASB 16 Leases from 1 July 2019. Prior periods have not been restated.

110      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

21 Retained earnings and reserves (continued)

Reserve movements (continued)

Operational risk reserve

Opening balance

Movement operational risk reserve

Closing balance

Cash flow hedge reserve

Opening balance

Mark-to-market movements

Tax effect of mark-to-market movements

Closing balance

General reserve for credit losses (GRCL)

Opening balance

Increase in GRCL

Closing balance

Acquisition reserve

Opening balance

Rural Bank consolidation adjustments

Closing balance

Total reserves

Nature and purpose of reserves

Employee benefits reserve
The reserve records the value of equities issued to non-
executive employees under the Employee Share Ownership 
Plan and the value of deferred shares and rights granted to 
Executive employees under the Employee Salary Sacrifice, 
Deferred Share and Performance Share Plan. Further details 
regarding these employee equity plans are disclosed within 
Note 32.

Asset revaluation reserve - property
The reserve records revaluation adjustments to the Group's 
property assets. 

Revaluation reserve - Equity Investments at FVOCI
The reserve records fair value changes in relation to equity 
investments held at FVOCI.

Revaluation reserve - Debt Securities at FVOCI
The reserve records fair value changes in assets classified as 
debt securities.

Group

2021

2020

$m

4.2 

- 

4.2 

$m

(13.6)

32.5 

(9.8)

9.1 

$m

86.6 

18.1 

104.7 

$m

- 

- 

- 

$m

3.8 

0.4 

4.2 

$m

0.6 

(20.3)

6.1 

(13.6)

$m

77.3 

9.3 

86.6 

$m

(20.4)

20.4 

- 

Bank

2021

$m

- 

- 

- 

$m

(13.6)

32.5 

(9.8)

9.1 

$m

86.6 

18.1 

104.7 

$m

- 

- 

- 

2020

$m

- 

- 

- 

$m

0.6 

(20.3)

6.1 

(13.6)

$m

77.3 

9.3 

86.6 

$m

- 

- 

- 

138.0 

87.3 

329.8 

66.6 

Operational risk reserve
The reserve is required to meet Sandhurst Trustees Limited 
licence requirements. 

Cash flow hedge reserve
The reserve records mark-to-market movements in relation to 
derivatives that are determined to be in an effective cash flow 
hedge relationship.

General reserve for credit losses
APRA Prudential standard, APS 220 Credit Quality, requires a 
reserve to be held to recognise estimated future credit losses 
which may arise over the life of the Group's lending portfolio.

Acquisition reserve
The reserve records the difference between the carrying value 
of the non-controlling interest and the consideration paid to 
acquire the remaining interest of the non-controlling interest. 

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      1 1 1

Other Assets and Liabilities

22 Investment property

Investment property values reflect the Group's investment in residential real estate through the Homesafe Trust. The investments 
represent shared equity interest alongside the original home owners in Sydney and Melbourne residential properties.

Opening balance
Additions
Disposals
Homesafe revaluation gain 1
Total investment property

Group

2021

$m

779.8 
31.6 
(43.5)
133.8 

901.7 

2020

$m

734.5 
59.1 
(46.8)
33.0 

779.8 

Bank

2021

$m

- 
- 
- 
- 

- 

2020

$m

- 
- 
- 
- 

- 

1 Homesafe revaluation income in Note 3 of $137.7m (2020: $36.0m), includes Homesafe revaluation gain and the profit/(loss) recognised on each 

contracts' completion.

Recognition and measurement

Investment properties are measured initially at cost, including 
transaction costs and are then stated at fair value. Gains or 
losses arising from changes in the fair values of investment 
properties are recognised in the Income Statement in the year 
in which they arise.

Valuation methodology
Subsequent to initial recognition, fair value is determined by 
discounting the expected future cash flows of the portfolio, 
taking into account the restrictions on the ability to realise the 
investment property due to contractual obligations. 

Assumptions used in the modelling of future cashflows are 
sourced from market indices of property values (Residex) and 
long term growth/discount rates appropriate to residential 
property and historical experience of contracts that have been 
closed out. The discounted cash flow model is prepared on a 
monthly basis. Inputs that form part of the discounted cash 
flow model include rates of property appreciation, discount 

rates, selling costs, mortality rates and future CPI increases.

The Group has revised the assumptions upon which the 
Homesafe valuation is calculated to ensure consistency with 
the Group’s forecasts for the property market as determined 
by the Economic Outlook Committee, taking into account 
the specific characteristics of the portfolio. The Group has 
applied a discount rate of 5.75% (2020: 5.75%) and property 
appreciation rates of 3.0% for the first year, 3.0% for the 
second year, and 4.0% per annum thereafter (2020: -4.0% for 
the first year, 3.0% for the second year, and 4.0% per annum 
thereafter).

Fair value measurement
There are different levels of fair value measurement. When 
fair value is calculated using inputs that are not based on 
observable market data, then assets will be considered as 
Level 3 fair value. Investment property has been categorised as 
a Level 3 fair value based on the inputs outlined above.

Sensitivity of Level 3 fair value measurements to reasonably possible alternative assumptions

Valuation 
technique

Significant
 unobservable inputs

Range of estimates
(weighted -average)
for unobservable 
inputs

Fair value 
measurement
sensitivity to
unobservable inputs

Effect of reasonably
possible alternative assumptions

Favourable
change

Unfavourable
change

Discounted 
cash flow

Rates of property 
appreciation ~ long-
term growth rate 4%

$901.7m

3% ~ 5%

Discount rates 
~ 5.75%

$901.7m

4.75% ~ 6.75%

Significant increases 
in these inputs would 
result in higher fair 
values.

Significant increases 
in these inputs would 
result in lower fair 
values.

$81.2m

($71.5m)

$100.9m

($86.3m)

Where valuation techniques use non-observable inputs that are 
significant to a fair value measurement in its entirety, changing 
these inputs will change the resultant fair value measurement.

The most significant inputs impacting the carrying value of 
the investment property are the long-term growth rates and 

the discount rates. There are interdependencies between a 
number of the assumptions made which mean that no single 
factor is likely to move independent of others, however, the 
sensitivities disclosed above assume all other assumptions 
remain unchanged.

112      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

23 Goodwill and other intangible assets

Group

Goodwill

Software

Customer 
relationship

Other acquired 
intangibles1

Trustee 
licence

Carrying amount as at 1 July 2020

Additions

Write off on disposal

Amortisation charge

$m

1,440.3

-

(2.8)

-

Closing balance as at 30 June 2021

1,437.5

Carrying amount as at 1 July 2019

Additions

Impairment charge

Accelerated amortisation charge

Amortisation charge

$m

1,440.3

-

-

-

-

Closing balance as at 30 June 2020

1,440.3

Bank

$m

Carrying amount as at 1 July 2020

1,377.5

Additions

Write off on disposal

Amortisation charge

5.7

(2.8)

-

Closing balance as at 30 June 2021

1,380.4

Carrying amount as at 1 July 2019

Additions

Impairment charge

Accelerated amortisation charge

Amortisation charge

1,360.8

16.7

-

-

-

Closing balance as at 30 June 2020

1,377.5

$m

104.8

18.5

-

(27.9)

95.4

$m

228.1

40.2

(113.4)

(19.0)

(31.1)

104.8

$m

104.7

18.5

-

(27.9)

95.3

227.6

40.1

(113.4)

(18.5)

(31.1)

104.7

$m

5.5

-

-

(0.9)

4.6

$m

1.1

5.5

-

-

(1.1)

5.5

$m

5.2

-

-

(0.6)

4.6

0.2

5.5

-

-

(0.5)

5.2

$m

5.6

-

-

(2.1)

3.5

$m

7.7

-

-

-

(2.1)

5.6

$m

3.3

-

-

(1.3)

2.0

4.6

-

-

-

(1.3)

3.3

Total

$m

1,564.6

18.5

(2.8)

(30.9)

$m

8.4

-

-

-

8.4

1,549.4

$m

8.4

-

-

-

-

$m

1,685.6

45.7

(113.4)

(19.0)

(34.3)

8.4

1,564.6

$m

$m

-

-

-

-

-

-

-

-

-

-

-

1,490.7

24.2

(2.8)

(29.8)

1,482.3

1,593.2

62.3

(113.4)

(18.5)

(32.9)

1,490.7

1 These assets include customer lists, management rights and trade names.

Intangible assets (other than goodwill) 

Recognition and measurement

Intangible assets acquired separately are measured at cost 
on initial recognition. Intangible assets acquired in a business 
combination are measured at fair value at the date of acquisition.

Following initial recognition, intangible assets are carried at cost 
less accumulated amortisation and impairment losses. Intangible 
assets with a finite life are amortised over their useful life on a 
straight line basis or in line with the expected benefit realisation 
and are tested at least annually for impairment or when there 
is an indicator that impairment may exist. Intangible assets with 
indefinite useful lives are tested for impairment in the same way 
as goodwill. The amortisation period and method are reviewed at 
each financial year end for all intangible assets.

Software includes both purchased and internally generated 
software. The cost of internally generated software comprises 
all directly attributable costs necessary to create, produce 
and prepare the software to be capable of operating in the 
manner intended by management. Costs incurred in the ongoing 
maintenance of software are expensed as incurred.

Gains or losses arising from the disposal of an intangible asset 
are measured as the difference between the sale proceeds and 
the carrying amount of the asset and are included in the Income 
Statement in the year of disposal.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      1 1 3

 
23 Goodwill and other intangible assets (continued)

Intangible assets (other than goodwill) (continued)

Recognition and measurement (continued)

Software-as-a-Service (SaaS) arrangements
The Group enters into arrangements with software providers 
which provide the Group with the right to access the suppliers' 
cloud-based software over a contracted period. The Group 
incurs ongoing access fees for use of the software, in addition 
to costs in implementing the service. Ongoing access fees are 
expensed over the contract period. Where implementation 
costs relate to the development of software or code for 
on-premise systems that the Group controls; the Group may 
capitalise these costs to the extent they meet the recognition 
criteria for an intangible asset. To the extent implementation 
costs relate to configuring or customising a SaaS providers' 
software, the Group will make an assessment of whether  
to expense the costs over the contract period or as the 

configuration and customisation services are performed based 
on:
1.  Who performs the configuration and customisation 

services; and (if applicable)

2.  Whether the performance obligations in the contract are 

distinct.

In completing the impairment tests for the Group’s intangibles, 
management is required to make judgements, estimates 
and assumptions that affect the recoverable amount of the 
asset. Management make these judgements, estimates and 
assumptions on information available when the financial 
statements are prepared. Changes to these judgements, 
estimates and assumptions may occur in the future which 
are beyond the control of the Group. Such changes will be 
reflected in the assumptions when they occur.

A summary of the policies applied to the Group's intangible 
assets (excluding goodwill) are as follows:

Useful lives 

Method used

Internally generated/ 
acquired

Trustee Licence

Software/
development costs

Intangible assets acquired 
in a business combination

Indefinite

Finite

Finite

Not amortised or 
revalued

Acquired 

Straight line or in line with 
expected benefit realisation 
over 2.5 to 10 years

Straight line over 
life of asset (2 - 15yrs)

Internally generated 
or acquired

Acquired

Impairment test/recover-
able amount testing

Annually and when an indicator 
of impairment exists 

Annually and when an indicator 
of impairment exists

Annually and when an indicator 
of impairment exists

Key assumptions and estimates 
Cash flows
The recoverable amount of each CGU is determined using 
a value in use calculation. In determining value in use, the 
estimated future cash flows for each CGU are discounted to 
their present value using a post-tax discount rate. The basis 
for estimated future cash flows is the Group's target which is 
developed annually and approved by management and the 
Board, and the Group's Five-Year Strategic Plan. A terminal 
growth rate is applied to extrapolate cash flows beyond 
the initial five year period for each CGU. The value in use 
calculations are compared against both internal and external 
valuations prepared using various approaches to calculate the 
Group's fair value less cost to sell.

Goodwill

Recognition and measurement

Goodwill acquired in a business combination is initially 
measured at cost. Cost is measured as the consideration 
paid for the business minus the fair value of the identifiable 
net assets acquired. Following initial recognition, goodwill is 
measured at cost less accumulated impairment losses. Where 
a business is divested, goodwill attributable to the sale is 
measured on the basis of the relative value of the operation 
disposed of and the portion of the CGU retained.

Impairment of goodwill
Goodwill is allocated to cash generating units (CGUs) for 
the purposes of impairment testing, which is undertaken at 
the lowest level at which goodwill is monitored for internal 
management purposes. Impairment testing is performed at 
least annually, and whenever there is an indication of
impairment, by comparing the recoverable amount of a CGU 
with its carrying amount. The carrying amount of a CGU is 
based on its assets, liabilities and allocated goodwill. The 
recoverable amount of a CGU is the higher of its fair value less 
cost to sell and its value in use. If the recoverable amount is less 
than the carrying value, an impairment loss is charged to the 
Income Statement.

The Group has three CGUs which are aligned to the Group's 
segments, namely; Consumer, Business and Agribusiness.

114      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

23 Goodwill and other intangible assets (continued)

Goodwill (continued)

Key assumptions and estimates (continued)
The assumptions made in determining value in use have been 
based on reasonable and supportable information as at 30 
June 2021 and include the following: 
• 

Cash flows are aligned to the Group's FY22 target and 
Five-Year Strategic Plan, with specific adjustments as 
required by accounting standards or for non-cash items.
Cash flows are based on past performance, established 
divisional strategies and management's expectations of 
future conditions (including the expected tangible benefits 
from the Board approved transformation initiatives).
Terminal growth rate of 2.5% (June 2020: 2.5%), as a 
representation of long-term growth rates, including 
inflation, in Australia. 

• 

• 

Post-tax discount rate

The post-tax discount rate used is based on the weighted 
average cost of capital for each CGU and reflects current 
market assessments of the risks specific to the CGU for which 
future estimates of cash flows have not been adjusted. At 
30 June 2021, management revised the post-tax discount 
rate and removed the risk premium that was included at 
30 June 2020. The risk premium was included due to the 
increased estimation uncertainty at that time as a result of the 
COVID-19 pandemic. 

The table below contains the carrying value of goodwill 
and other indefinite useful life intangible assets for each 
CGU, together with the post-tax discount rates used in the 
calculation of the recoverable amount.

Goodwill

Other intangible assets 1

Post-tax discount rate

Consumer

Business

Agribusiness

2021

$m

2020

$m

1,194.8

1,197.6

152.1

90.6

152.1

90.6

2021

2020

$m

8.4

-

-

$m

8.4

-

-

1 Refers to intangible assets with an indefinite useful life.

2021

$m

10.15%

10.15%

10.45%

2020

$m

10.33%

10.33%

10.63%

Management has determined that there is no impairment of goodwill for the year ended 30 June 2021. 

24 Other assets

Accrued income

Prepayments

Sundry debtors

Accrued interest

Deferred expenditure

Total other assets

Group

Bank

2021

$m

28.1 

41.3 

132.8 

123.0 

87.4 

412.6 

2020

$m

27.8 

40.4 

91.0 

135.2 

37.1 

331.5 

2021

$m

21.7 

41.3 

2020

$m

24.8 

40.3 

1,203.7 

1,193.2 

98.2 

87.4 

104.1 

37.1 

1,452.3 

1,399.5 

Recognition and measurement

Prepayments and sundry debtors
Prepayments and sundry debtors are recognised initially at 
fair value and then subsequently measured at amortised cost 
using the effective interest rate method. Collectability of sundry 
debtors is reviewed on an ongoing basis. Debts that are known 
to be uncollectable are written off when identified.

Accrued interest
Accrued interest is interest that has been recognised as income 
on an accrual basis using the effective interest rate method, but 
is yet to be charged to the loan or receivable.

Deferred expenditure
Deferred expenditure relating to projects is capitalised to the 
Balance Sheet when it is probable the future economic benefits 
attributable to the asset will flow to the Group. The cost model 
is applied which requires the asset to be carried at cost less any 
impairment losses. When the project has been completed these 
items are transferred to software intangible assets. Refer to Note 
23 for further information.

The carrying value of deferred expenditure is reviewed for 
impairment every six months when the asset is not yet available 
for use, or more frequently when an indicator of impairment 
arises. 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      1 1 5

25 Other payables

Lease liability

Accrued expenses and outstanding claims

Accrued interest

Prepaid interest

Total other payables

Group

Bank

2021

$m

180.3 

254.0 

51.1 

16.4 

501.8 

2020

$m

221.4 

260.0 

105.9 

16.1 

603.4 

2021

$m

179.6 

250.7 

51.1 

- 

481.4 

2020

$m

220.9 

253.0 

105.9 

- 

579.8 

Recognition and measurement

Lease liability
AASB 16 Leases requires that a lease liability is recorded in the 
Balance Sheet at the inception of a lease contract. The lease 
liability is initially measured at the present value of the lease 
payments that have not been paid at the commencement 
date, discounted using the Group’s incremental borrowing rate. 
The lease liability is subsequently measured at amortised cost 
using the effective interest method. It is remeasured when there 
is a lease modification that is not accounted for as a separate 
lease, a change in index or rate applicable, a change in the 
amount payable under a residual value guarantee, or if the Group 
changes its assessment of whether it will exercise a purchase, 
extension or termination option.

Accrued expenses
Accrued expenses are carried at amortised cost, which is the 
fair value of the consideration to be paid in the future for goods 
and services received.

Accrued interest
Accrued interest is the interest that is recognised as an 
expense in the Income Statement but has yet to be paid to the 
customers' liability account.

Interest is recognised using the effective interest rate method.

Prepaid interest
Prepaid interest is the interest received from customers in 
advance. This interest is recognised in the Income Statement 
using the effective interest rate method.

116      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

26 Provisions

Employee entitlements

Make good provision

Other 1

Closing balance

Group

Bank

2021

$m

104.1 

12.9 

3.5 

120.5 

2020

$m

98.2 

13.5 

2.7 

114.4 

2021

$m

104.1 

12.9 

3.4 

120.4 

2020

$m

98.2 

13.5 

2.7 

114.4 

1  Other provisions comprises of various other provisions including reward programs and dividends.

Movements in provisions (excluding employee entitlements)

Group

Opening balance

Additional provision 
recognised

Impact of adoption of new 
accounting standard 1

Amounts utilised 
during the year

Closing balance

Bank

Opening balance

Additional provision 
recognised

Impact of adoption of new 
accounting standard 1

Amounts utilised 
during the year

Closing balance

Property Rent

Make Good Provision

Other

Total

2021

$m

- 

- 

- 

- 

- 

$m

- 

- 

- 

- 

- 

2020

2021

2020

2021

2020

2021

2020

$m

19.0 

- 

$m

13.5 

0.2 

$m

- 

0.1 

$m

2.7 

$m

4.9 

$m

16.2 

$m

23.9 

147.8 

320.5 

148.0 

320.6 

(19.0)

- 

14.4 

- 

- 

- 

(4.6)

- 

- 

$m

19.0 

- 

(0.8)

(1.0)

(147.0)

(322.7)

(147.8)

(323.7)

12.9 

13.5 

$m

13.5 

0.2 

$m

- 

0.1 

3.5 

$m

2.7 

2.7 

$m

4.8 

16.4 

16.2 

$m

16.2 

$m

23.8 

147.8 

320.5 

148.0 

320.6 

(19.0)

- 

14.4 

- 

- 

- 

(4.6)

- 

- 

(0.8)

(1.0)

(147.1)

(322.6)

(147.9)

(323.6)

12.9 

13.5 

3.4 

2.7 

16.3 

16.2 

1 

 The Group applied AASB 16 Leases from 1 July 2019.

Employee benefits

The table below shows the individual balances for employee benefits:

Annual leave

Long service leave

Long service leave

Sick leave bonus

Closing balance

Group

Bank

2021

2020

2021

2020

$m

36.0 

10.0 

52.1 

6.0 

104.1 

$m

36.8 

- 

54.9 

6.5 

98.2 

$m

36.0 

10.0 

52.1 

6.0 

104.1 

$m

36.8 

- 

54.9 

6.5 

98.2 

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      1 1 7

Make good provision  
Upon initial recognition of a lease contract, to which the Group 
acts as a lessee, a provision is recorded in the Balance Sheet. 
The provision is to recognise the present value of the estimated 
expenditure required to remove any leasehold improvements. 
These costs have been capitalised as part of the cost of 
leasehold improvements and are amortised over the shorter of 
the term of the lease and the useful life of the assets. 

Other 
A provision for dividends payable is not recognised as a 
liability unless the dividend is declared, determined or publicly 
recommended on or before the reporting date. 

The provision of rewards program is to recognise the liability 
to customers in relation to points earned by them under the 
program. Reward points expire after three years. The balance 
will be utilised or forfeited during that period. 

26 Provisions (continued)

Recognition and measurement

Provisions are recognised when the Group has a legal, 
equitable or constructive obligation to make a future sacrifice 
of economic benefits to other entities as a result of past 
transactions or other past events, and it is probable that a 
future sacrifice of economic benefits will be required and a 
reliable estimate can be made of the amount of the obligation.

If the effect of the time value of money is material, provisions 
are determined by discounting the expected cash flows at a 
pre-tax rate that reflects current market assessments of the 
time value of money and, where appropriate, the risks specific 
to the liability.

Where discounting is used the increase in the provision due to 
the passage of time is recognised as a finance cost.

Employee entitlements 
Annual leave and long service leave provisions are measured 
as the present value of expected future payments for the 
services provided by employees up to the reporting date. The 
provision is measured at the amounts that are expected to be 
paid when the liabilities are settled.

Expected future payments are discounted using corporate 
bond rates. 

Annual leave is accrued on the basis of full pro-rata entitlement 
and amounts are estimated to apply when the leave is paid.

It is anticipated that annual leave will be paid in the ensuing 
twelve months.

Long service leave has been assessed at full pro-rata 
entitlement in respect of all employees with more than one 
year of service. The assessment considers the likely number of 
employees that will ultimately be entitled to long service leave, 
estimated future salary rates and on-costs. Sick leave bonus 
provides an entitlement dependent on an employee's years of 
service and unused sick leave and is paid on termination. Other 
employee payments include short-term incentives and are 
expected to be paid in the ensuing twelve months.

118      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

Other Disclosure Matters

27 Cash flow statement reconciliation

Group

Bank

Profit after tax

Non-cash items

Credit expenses

Amortisation

Depreciation (including leasehold improvements)

Revaluation increment/(decrement)

Equity settled transactions

Share of net profit from joint arrangements and associates

Dividends received

Impairment write down

Fair value acquisition adjustments

Revaluation gains on derivatives

Changes in assets and liabilities

Increase/(decrease) in tax provision

Decrease/(increase) in deferred tax assets and liabilities

Decrease/(increase) in derivatives

Decrease in accrued interest

Increase in accrued employee entitlements

(Increase)/decrease in other accruals, receivables 
and provisions

Cash flows from operating activities before changes 
in operating assets and liabilities

Net increase in operating assets

2021

$m

524.0 

20.7 

30.9 

69.3 

(122.6)

3.0 

(1.1)

(0.5)

2.8 

9.8 

8.1 

44.2 

46.1 

(7.6)

(42.3)

5.9 

(92.8)

2020

$m

192.8 

173.3 

53.3 

72.2 

7.9 

3.3 

(1.6)

(1.6)

4.0 

7.0 

3.2 

(6.4)

(83.0)

9.4 

(43.8)

2.5 

44.0 

2021

$m

427.7 

16.9 

29.8 

69.3 

6.0 

3.0 

(1.1)

(25.9)

2.8 

9.8 

8.1 

44.2 

102.0 

(7.6)

(48.9)

5.9 

25.6 

2020

$m

262.8 

170.9 

51.4 

72.1 

19.4 

3.3 

(1.6)

(120.5)

4.0 

7.0 

3.2 

(6.4)

(101.2)

9.5 

(27.0)

4.0 

(54.7)

497.9 

436.5 

667.6 

296.2 

Net (increase)/decrease of loans to other entities

(6,960.9)

(3,319.9)

(6,984.6)

2,991.0 

Net (increase)/ decrease of investment securities

2,330.4 

(384.0)

2,191.2 

(6,671.0)

Net increase in operating liabilities

Net increase in balance of deposits

Net increase/(decrease) in balance of notes payable

Net cash flows from operating activities

10,173.0 

3,585.7 

10,187.8 

3,578.6 

94.2 

6,134.6 

39.1 

357.4 

- 

6,062.0 

(23.1)

171.7 

Cash flows presented on a net basis
Cash flows arising from the following activities are presented on a net basis in the Cash Flow Statement:

Loans and other receivables, investment securities, retail deposits and wholesale deposits.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      1 1 9

28 Subsidiaries and other controlled entities

Subsidiaries
Bendigo and Adelaide Bank Limited consolidates a subsidiary 
(including structured entities) when it controls it. Control is 
achieved when the Bank is exposed, or has rights, to variable 
returns from its involvement with the entity and has the ability 
to affect those returns through its power over the entity.

When assessing whether the Bank has power over an 
entity, and therefore, control over the variability of its returns, 
consideration is given to all relevant facts and circumstances, 
including:
• 
• 
• 

voting rights currently exercisable;
the purpose and design of the entity;
the relevant activities and how decisions about those 
activities are made and whether the Bank can direct 
those activities;
contractual arrangements such as call rights, put rights 
and liquidation rights.

• 

Subsidiaries prepare financial reports for consolidation in 
accordance with the Group's accounting policies. When 
necessary, adjustments are made to bring their accounting 
policies in line with the Group's accounting policies.

All inter-group assets, liabilities, equity, income, expenses and 
cashflows relating to transactions between members of the 
Group have been eliminated in full on consolidation. Where a 
controlled entity has been sold or acquired during the year 
its operating results have been included to the date control 
ceased or from the date control was obtained.

The following table presents the material subsidiaries of the 
Group. A subsidiary has been considered to be material if it has 
more than 0.5% of the total Group assets.

Chief entity and Ultimate parent

Bendigo and Adelaide Bank Limited 

Other entities

Homesafe Trust

Leveraged Equities Ltd

Principal activities

Banking

Principal activities

Homesafe product financier

Margin lending

All entities are 100% owned and incorporated in Australia. 

Investments in controlled entities

At cost 1

Group

Bank

2021

2020

$m
- 

- 

$m
- 

- 

2021

$m
103.7 

103.7 

2020

$m
134.5 

134.5 

1 During the period, the Group voluntarily deregistered a number of non-trading entities. As a result of this, any remaining assets and liabilities of these entities 
were transferred to Bendigo and Adelaide Bank Limited. In order to deregister these entities, a final dividend and return of capital payment was made to Bendigo 
and Adelaide Bank Limited.

Significant restrictions

Special Purpose Entities (SPE's)

The Group does not have any significant restrictions on its 
ability to access or use its assets and settle its liabilities other 
than those resulting from the supervisory frameworks within 
which banking subsidiaries operate. The supervisory framework 
requires banking subsidiaries to keep certain levels of regulatory 
capital and liquid assets, limit their exposure to other parts of the 
Group and comply with other ratios.

Recognition and measurement

The Group classify all entities where it owns 100% of the 
shares and in which it controls as subsidiaries. The basis of 
consolidation is presented in Note 2. Investments in subsidiaries 
are stated at cost.

The following table presents a list of the material SPEs. A SPE 
has been considered to be material where the assets are more 
than 0.5% of total group assets. For further information relating 
to SPEs refer to Note 16.

Entity

Principal activities

Torrens Series 2008-1 Trust

Securitisation 

Torrens Series 2008-4 Trust

Securitisation 

Torrens Series 2021-1 Trust

Securitisation 

Torrens Series 2019-1 Trust

Securitisation 

Torrens Series 2019-2 Trust

Securitisation 

120      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

29 Related party disclosures

Subsidiary transactions
Transactions undertaken with subsidiaries are eliminated in the 
Group's financial reports. Transactions between the parent and 
the subsidiary are funded through intercompany loans with no 
fixed repayment date and are repayable upon demand.

A summary of material transactions (excluding dividends) 
between the Bank and its subsidiaries during the period were:

Opening balance at beginning of 
financial year

Net receipts and fees (paid to)/
received from subsidiaries

2021

$m

2020

$m

1,587.1 

1,342.8 

(39.6)

290.3 

Supplies, fixed assets and services 
charged to subsidiaries

(66.9)

(46.0)

Net amount owing to subsidiaries

1,480.6 

1,587.1 

Bendigo and Adelaide Bank provides funding and guarantee 
facilities to several subsidiary companies. 

These facilities are provided on normal commercial terms and 
conditions.

Subsidiary

Facility

Sandhurst 
Trustees Limited

Guarantee

Limit

Dividends paid by the subsidiaries

Rural Bank Limited

Adelaide Managed Funds

Bank Of Cyprus Australia

Drawn/
issued at 
30 June 
2021

$m

- 

Limit

$m

0.5 

2021

$m

2020

$m

- 

119.2 

0.6

24.8

- 

- 

Other related party transactions

Joint arrangement entities and associates
Bendigo and Adelaide Bank Limited has investments in joint 
arrangement entities and associates which are accounted for 
using the equity method.

The investments are initially recorded at cost, and are 
subsequently adjusted by the Group's share of the entity's profit 
or loss. Dividends received reduce the carrying value of the 
investment.

Transactions entered into with these related entities principally 
include commissions received and paid, services and supplies 
procured and fees charged in relation to the provision of banking, 
administrative and corporate services. These revenue and 
expense items are included in the Group's Income Statement. 
The transactions are conducted on the same terms as other 
third party transactions.

A summary of material transactions excluding dividends 
between the Group and joint arrangements and associates 
during the period were:

Commissions and fees paid to 
joint arrangements and associates

Supplies and services provided to 
joint arrangements and associates

Amount owing to/(from) joint 
arrangements and associates

2021

2020

$m

$m

21.6 

32.9 

0.6 

(3.2)

5.6 

5.1 

Bendigo and Adelaide Bank Limited provides loans, guarantees 
and/or overdraft facilities to joint arrangements and associates. 
The loans have agreed repayment terms which vary according 
to the nature of the facility. These loans are included in the net 
amount owing from joint arrangements and associates in the 
above table.

Key management personnel
Key management personnel (KMP) are those persons with 
authority and responsibility for planning, directing and controlling 
the activities of the Group, directly or indirectly.

The Group's KMP are those members of the Bendigo and 
Adelaide Bank Group Executive Committee together with its 
Non-executive Directors. 

Further details relating to KMP are located in the Remuneration 
Report.

The table below details, on an aggregated basis, KMP 
compensation:

Compensation

Salaries and other short-term 
benefits

Post-employment benefits

Other long term benefits

Termination benefits

Share based payments

Total

2021

2020

$'000's

$'000's

6,788.3 

6,307.2 

298.7 

(21.2)

-

298.1 

41.5 

809.7 

1,889.3 

2,028.2 

8,965.1 

9,484.7 

The table below details, on an aggregate basis, KMP equity 
holdings. The holdings comprise ordinary shares, preference 
shares, performance shares and deferred shares:

Equity holdings

Ordinary shares (includes 
deferred shares)

2021

2020

No.

No.

1,253,656  1,465,883 

Preference shares

350 

1,050 

Performance shares

351,537 

282,282 

Loan funded shares

Rights to shares

Closing balance

1,086,885 

9,687 

- 

- 

2,702,115  1,749,215 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      1 2 1

29 Related party disclosures (continued)

Other related party transactions (continued)

The table below details, on an aggregated basis, loan balances outstanding at the end of the year between the Group and its KMP:

Loans 1,2,3

Loans outstanding at the beginning of the year 2

Loans outstanding at the end of the year

Interest paid or payable

Interest not charged

2021

$'000's

9,562.0 

11,330.0

269.0

- 

2020

$'000's

12,387.6 

12,136.2 

394.7 

- 

1   The balance of loans outstanding includes the provision of a guarantee to the value of $20,000 which was provided to a KMP in the ordinary course of the  
   Group's business and on an arm's length basis.
2  The balance of loans outstanding excludes the value of loans provided to Executives under the Employee Share Ownership Plan.
3  The balance of loans outstanding relate to KMP who were in office at the start of, or appointed during, the financial year.

Loans to directors and senior executives are made in the ordinary course of the Group's business and on an arm's length basis. The 
loans are processed and approved in accordance with the Bank's standard lending terms and conditions.

30 Involvement with unconsolidated entities

The table below describes the types of structured entities that the Group does not consolidate but in which it holds an interest.

Type of structured entity

Nature and purpose

Interest held by the Group

Securitisation vehicles - 
for loans and advances 
originated by third parties

To generate: 
•  external funding for third parties; and 
• 
These vehicles are financed through the issue of notes to 
investors. 

investment opportunities for the Group. 

• 

Investments in notes 
issued by the vehicles

Managed investment 
funds

To generate:
•  a range of investment opportunities for external investors; and
• 

fees from managing assets on behalf of third party investors for 
the Group.

• 

Investment in units 
issued by the funds
•  Management fees

Risks associated with unconsolidated structured entities 
The following table summarises the carrying values recognised in the Balance Sheet in relation to unconsolidated structured entities:

Managed 
investment 
funds

2021

$m

 0.1 

 -  

 9.4 

 -  

 9.5 

 -  

 9.5 

Securitisation 
vehicles

2021

$m

 -  

 19.1 

 13.6 

 1,646.0 

 1,678.7 

 22.4 

 1,701.1 

Managed 
investment 
funds

2020

$m

 0.1 

 -  

 8.7 

 -  

 8.8 

 -  

 8.8 

Securitisation 
vehicles

2020

$m

 -  

 29.2 

 17.1 

 1,385.2 

 1,431.5 

 262.8 

 1,694.3 

Cash and cash equivalents

Financial assets - amortised cost

Financial assets fair value through other 
comprehensive income

Loans and other receivables

Total on-balance sheet exposures

Total off-balance sheet exposures 1

Total maximum exposure to loss

1  Relates to undrawn funding limits.

122      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

30 Involvement with unconsolidated entities (continued)

Maximum exposure to loss
For loans and other receivables, the maximum exposure to loss is the current carrying value of these interests representing the 
amortised cost at reporting date, in addition to any undrawn funding limits.

The following table summarises the Group's maximum exposure to loss from its involvement with unconsolidated structured entities.

Carrying 
amount

Maximum 
loss exposure

Carrying 
amount

Maximum 
loss exposure

2021

$m
 0.1 

2021

$m
 0.1 

2020

$m
 0.1 

2020

$m
 0.1 

 1,678.7 

 1,701.1 

 1,431.4 

 1,694.2 

 9.4 

 9.4 

 8.7 

 8.7 

 1,688.2 

 1,710.6 

 1,440.2 

 1,703.0 

Managed Investment funds
Sandhurst Trustees Limited (STL), a subsidiary of the Group, 
acts as a responsible entity for certain managed investment 
funds. The decision-making rights of the fund are restricted to 
the Product Disclosure Statements. The fees received by STL 
are not variable, are commensurate with the services provided 
and are consistent with similar funds in the market. Where 
STL holds investments in the funds, an assessment of the 
Group's power over the relevant activities of the Fund and the 
significance of its exposure to variable returns is completed to 
determine whether the Fund should be consolidated.

Community Banks
Community Banks are not consolidated by the Group as 
the Group does not have power to govern decision making. 
While the Group's returns are variable they are calculated 
as a percentage of the gross margin. In some cases the 
Group holds shares in Community Bank branches and has 
representation on the Board. These shares are held as 
investments and are accounted for using the equity method. 
Consolidation of a Community Bank Branch would occur when 
the Group has power to affect returns through the majority 
representation on the Board.

Alliance partners
Alliance partners are not consolidated by the Group as the 
Group does not have power to govern decision making. 
While the Group's returns are variable they are calculated 
as a percentage of the gross margin. The Group has no 
representation on the Board of these entities.

Cash and cash equivalents

Senior notes

Investment

Significant restrictions 
There are no significant restrictions imposed by any 
unconsolidated structured entity on the Group's ability to 
access or use its assets or settle its liabilities. 

Recognition and measurement

A structured entity is an entity that has been designed so that 
voting or similar rights are not the dominant factor in deciding 
who controls the entity. 

Involvement with structured entities varies and includes debt 
financing of these entities as well as other relationships.

A review is undertaken to determine the involvement the Group 
has and whether the involvement with these entities results in 
significant influence, joint control or control over the structured 
entity. The structured entities over which control can be 
exercised are consolidated. These entities are outlined in Note 
28.

The Group has no contractual arrangements that would require 
it to provide financial or other support to an unconsolidated 
entity. The Group has not previously provided financial support, 
and has no intention to provide such support to these entities.

Securitisation vehicles
The Group has exposure to a number of securitisation vehicles 
through Residential Mortgage Backed Securities (RMBS). 
Securitisations involve transferring assets into an entity 
that sells interests to investors through the issue of debt or 
equity notes. The notes are secured by the underlying assets 
transferred to the vehicles, and generally hold a number of 
levels of subordination, with the residual income paid to the 
most subordinated investor. The Group does not hold any 
mezzanine notes in the unconsolidated structured entities it 
invests in, and does not receive any residual income. The Group 
does not act as the primary trust manager or servicer of any of 
its unconsolidated structured entities.

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      1 2 3

31 Fiduciary activities

The Group conducts investment management and other fiduciary activities as responsible entity, trustee, custodian or manager 
for a number of funds and trusts, including superannuation, unit trusts and mortgage pools. 

The amounts of the funds concerned are:

Funds under trusteeship

Assets under management

Funds under management

Recognition and measurement

Group

2021

$m
6,872.2 

2,809.7 

4,062.5 

2020

$m
6,179.4 

2,472.4 

3,707.0 

The assets and liabilities of these trusts and funds are not 
included in the consolidated financial statements as the Group 
does not have direct or indirect control of the trusts and funds. 
Commissions and fees earned in respect of the activities are 
included in the Income Statement of the Group.

As an obligation arises under each type of duty, the amount 
of funds has been included where that duty arises. This may 
lead to the same funds being shown more than once where 

the Group acts in more than one capacity in relation to those 
funds (e.g. manager and trustee). Where controlled entities, as 
trustees, custodian or manager incur liabilities in the normal 
course of their duties, a right of indemnity exists against the 
assets of the applicable trusts. As these assets are sufficient to 
cover liabilities, and it is therefore not probable that the Group 
will be required to settle them, the liabilities are not included in 
the financial statements.

32 Share based payment plans

The Group provides benefits to employees by offering share 
based compensation whereby employees render services in 
exchange for shares or rights over shares.

These share based incentive plans form an integral part of the 
Group's remuneration framework with the objective of aligning 
the interests of executives and general employees to the 
interests of shareholders. 

Further detailed information including terms and conditions 
associated with each plan are included in the Remuneration 
Report.

Details of current plans

Performance rights
The Plan provides for grants of performance rights to the Chief 
Executive Officer and Managing Director, Senior Executives and 
key senior management (the Participants) as determined by the 
Board. Participants are invited to receive grants of performance 
rights that are subject to performance conditions set by the 
Board.

The performance right grant made during the current financial 
year is subject to the following performance conditions:
• 

a 'customer hurdle' that requires the Bank's Net Promoter 
Score over the performance period to be better than the 
performance of a peer group of Australian banks.
a total shareholder return (TSR) performance hurdle; 
continuing service with the Group; and
risk conditions.

• 
• 
• 

The previous performance right grants are subject to the 
following performance conditions:

124      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

The number of performance rights granted to Participants is 
determined by dividing the remuneration value of the proposed 
grant by the volume weighted average closing price of the 
Company's shares for the last five trading days of the financial 
year prior to the year of grant.

The Participants are entitled to vote and to receive any dividend, 
bonus issue, return of capital or distribution made in respect 
of shares they are allocated on vesting and exercise of their 
performance rights. 

Deferred shares
Under the Plan, Participants are granted deferred shares as part 
of their base remuneration and short-term incentive payments. 
The deferred shares are beneficially owned by the Participant 
from the grant date and are held on trust for a two year period.

The deferred shares are fully-paid ordinary shares in the 
Company and are granted subject to certain Board imposed 
conditions being satisfied:
• 
• 

two year continued service condition; and
risk conditions

If the service condition is satisfied, the deferred shares will vest 
subject to any risk conditions.

The number of shares awarded as part of the plan are 
calculated by dividing the deferred remuneration value by the 
volume weighted average closing price of the Company's 
shares for the last five trading days of the financial year prior to 
the year of grant. The Participants are entitled to vote and to 
receive any dividend, bonus issue, return of capital or distribution 
made in respect of shares they are allocated on vesting and 
exercise of their deferred shares. 

32 Share based payment plans (continued)

Employee Share Grant Scheme (ESGS)
The Company has established a share based incentive plan 
for full time and permanent part time employees of the Group 
(excluding Directors and Senior Executives).

The shares will be held in trust for a period of three years after 
which time they will be transferred to the employee. During the 
restricted period employees will be entitled to receive dividends 
and to vote at general meetings. The shares under this plan 
were released on 10 March 2020.

Employee Share Plan
The Company established a loan based limited recourse 
Employee Share plan in 2006. The Plan is only available to full 
time and part time employees of the Group (excluding Senior 
Executives and the Chief Executive Officer and Managing 
Director).

The Plan provides employees with a limited recourse interest 
free loan for the sole purpose of acquiring fully paid ordinary 
shares in the Company. Dividends payable in relation to the 
shares must be applied to pay down the outstanding loan. 
Employees cannot exercise, dispose or transfer the shares until 
the loan has been fully repaid.

The first issue to staff under this Plan was completed in 
September 2006 with a further grant made in December 2007. 
There have been no further issues under this Plan.

Loan Share Plan
The Company established a Loan Share Plan (LSP) in 
November 2020. Under the LSP, eligible executives are provided 
with a non-recourse loan for the sole purpose of acquiring 
shares in the Bank. The full loan term is six years.

The LSP facilitates immediate share ownership by the senior 
managers and links a significant proportion of their ‘at-risk’ 

remuneration to Bendigo and Adelaide Bank Limited’s ongoing 
share price and returns to shareholders over the performance 
period. It is designed to encourage senior managers to focus 
on the key performance drivers that underpin sustainable 
growth in shareholder value.

The shares must be paid for by the senior managers with cash 
dividends after personal income tax being applied to repay 
the loans. Eligible senior managers cannot exercise, dispose or 
transfer the shares until the loan has been fully repaid.

The shares are fully-paid ordinary shares in the Company and 
are granted subject to the following performance measures 
being achieved within a 2 year period:
• 
•  Market Growth (loans / deposits / footings) – 25% of LSP
• 

CTI (Cost to Income Ratio) – 50% of LSP

Customer Hurdle – 25% of LSP

Following the performance measures being satisfied the 
following conditions will apply prior to the shares vesting:
• 
• 

 a continued service condition; and
 risk conditions

Employee Share Ownership Plan (discontinued)
In 2006 the Company discontinued the existing loan based 
Employee Share Ownership Plan that was open to all 
employees of the Group.

Refer to the 2015 Annual Financial Report or prior years for 
more detailed information regarding this Plan.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      1 2 5

32 Share based payment plans (continued)

Summary of details under the various plans
The following table details the number (No.) and movements in the various plans during the year. The rights and share are granted 
at no cost and have no exercise price.

Performance rights

Deferred shares

Share Grant Scheme

2021

2020

2021

2020

2021

2020

No. 1

No. 1

No. 1

No. 1

No. 2

No. 2

Outstanding at beginning of year

678,310

649,842

251,371

301,721

-  167,079

Granted

Forfeited/lapsed

Vested/exercised

Outstanding at year end

Exercisable at year end

177,525

300,634

3,493

91,452

(286,424)

(212,616)

- 

- 

- 

- 

- 

- 

(108,744)

(59,550)

(142,820)

(141,802)

-  (167,079)

460,667

678,310

112,044

251,371

- 

- 

- 

- 

- 

- 

- 

- 

Employee Share Plan

Employee Share Plan

2021

2021

2020

2020

2021

2021

2020

2020

No. 3 WAEP ($)

No. WAEP ($)

No. 2 WAEP ($)

No. WAEP ($)

Outstanding at beginning of year

815,524

5.31

949,734

5.72

- 

Granted

Forfeited/lapsed

Vested/exercised

- 

- 

- 

- 

- 

- 

-  1,646,981

- 

(11,454)

(110,470)

5.12 (134,560)

4.96

- 

- 

- 

- 

- 

Outstanding at year end

705,054

5.12

815,174

5.31 1,635,527

6.95

Exercisable at year end

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

1  Closing balance of deferred shares and performance rights are exercisable upon meeting the required conditions and until 30 June 2023 and 30 

June 2024 respectively.

2  The Share Grant Scheme was discontinued in March 2020.
3  The outstanding balance as at 30 June 2021 is represented by 705,054 (2020: 815,174) ordinary shares with a market value of $7,396,016 

(2020: $5,714,370), exercisable upon repayment of the employee loan.

Recognition and measurement

The cost of the employee services received in respect of 
shares or rights granted is recognised in the income statement 
over the period the employee provides the services, generally 
the period between the grant date and the vesting date of 
the shares or rights. The overall cost of the award is calculated 
using the number of shares or rights expected to vest and the 
fair value of the shares or rights at the grant date.

Fair value methodology 
The fair value of shares or rights granted under the various 

Plans takes into account the terms and conditions upon which 
the shares or rights were granted.

Performance rights and loan shares - The fair value is 
determined using a Black Scholes Merton valuation method 
incorporating a Monte Carlo Simulation option pricing model 
taking into account the terms and conditions upon which the 
rights were granted.

The following inputs are used in the models:

Performance Rights  Loan Shares - Executives

Loan Shares - Senior Leaders

4- Nov 2020

4- Nov 2020

26-Nov-2020

Dividend yield (%)

Expected volatility (%)

Risk-free interest rate (%)

Expected life of performance rights (years)

Exercise price ($) 

4.54%

29.21%

0.19%

4 years

nil

-

27.92%

0.26%

4-6 years

6.75

-

28.26%

0.30%

4-6 years

8.73

The expected life of the performance rights are based on 
historical data, and are not necessarily indicative of exercise 
patterns that may occur.

The expected volatility reflects the assumption that the 
historical volatility is indicative of future trends, which may also 
not necessarily be the actual outcome. No other features of 

shares granted were incorporated into the measurement of fair 
value. The fair value is determined by an independent valuation.

Deferred shares - The fair value is measured as at the date of 
the grant using the volume weighted average closing price of 
the Company's shares traded on the ASX for five trading days 
ending on the grant date.

126      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

 
33 Commitments and contingencies

(a) Commitments and contingent liabilities

The following are outstanding expenditure and credit related commitments as at 30 June 2021. 

Group

2021

$m

2020

$m

Bank

2021

$m

2020

$m

Commitment to provide credit

10,453.3 

9,755.2 

10,453.3 

9,755.2 

Guarantees

244.3 

253.3 

244.3 

253.3 

Documentary letters of credit and performance related 
obligations

3.7 

4.2 

3.7 

4.2 

Recognition and measurement

Commitment to provide credit
The Group enters into arrangements with customers that 
allows them to borrow money in line with specific terms and 
conditions, these commitments are made for a fixed term or 
subject to cancellation conditions. These arrangements expose 
the Group to liquidity risk when they are called upon and/or 
credit risk if the customer fails to repay the funds under the 
terms of their agreement. The maximum exposure to credit 
loss is the contractual or notional amount,which does not 
reflect future cash requirements of the Group as It is expected 
that a large portion of these values will not be drawn upon. All 
commitments noted will expire within 12 months.

Guarantees, documentary letters of credit and performance 
related obligations
Bank guarantees have been issued by the Group on behalf of 
customers whereby the Group is required to make specified 
payments to reimburse the holders for a loss they may incur 
because the customer fails to make a payment.

Guarantees, documentary letters of credit and performance 
related obligations are not recognised on the Balance Sheet. 
The contractual term of the matches the underlying obligations 
to which they relate.

The fair value of these contracts has been assessed using a 
probability weighted discounted cash flow approach.

The guarantees issued by the Bank are fully secured and 
the Bank has never incurred a loss in relation to the financial 
guarantees it has provided.

As the probability and value of guarantees, documentary 
letters of credit and performance related obligations that may 
be called on is unpredictable, it is not practical to state the 
timing of any potential payment.

Legal claims
The Group is engaged in a range of litigation and court 
proceedings at any point in time.  However, no current 
proceedings or claims are expected to have a material effect 
on the business, financial condition or operating results of the 
Group. For all litigation exposures where loss is probable and 
can be reliably estimated an appropriate provision is made. 
The Group has no provisions raised for any current legal 
proceedings.

Remediation and compensation claims
The Group undertakes ongoing compliance activities, including 
review of products, advice, conduct and services provided to 
customers, as well as interest, fees and premiums charged.

Some of these investigations and reviews have resulted in 
remediation programs and where required the Group consults 
with the respective regulator on the proposed remediation 
action. There is a risk that where a breach has occurred, 
regulators may also impose fines and/or sanctions.

Provisions are recognised when it is probable an outflow will be 
required to address a past event and where a reliable estimate 
is available. There remains a contingent liability with respect to 
these matters however, the aggregate potential liability of the 
above matters cannot be reliably estimated.

(b) Contingent assets

As at 30 June 2021, the economic entity does not have any 
contingent assets.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      1 2 7

34 Remuneration of Auditor

The Group's external auditor is Ernst & Young (EY). In addition to the audit and review of the Group's financial reports, EY has 

provided other services throughout the year.

Group

2021

$

2020

$

Bank

2021

$

2020

$

Fees to Ernst & Young (Australia) 1

Category 1 - Fees to the group auditor for audit and review 
of financial statements

1,983,100 

1,913,300 

1,885,300 

1,906,300 

Category 2 - Audit related services

57,600 

51,700 

57,600 

51,700 

Category 3 - Other assurance services

 Consolidated entities

 Non-consolidated entities

Category 4 - Non-audit (other) related fees

 Consolidated entities

 Non-consolidated entities

901,200 

843,620 

866,700 

843,620 

383,200 

352,060 

- 

382,988 

- 

382,988 

- 

8,000 

- 

- 

- 

- 

Total fees to Ernst & Young (Australia)

3,708,088 

3,168,680 

3,192,588 

2,801,620 

1. 

Fees exclude goods and services tax (GST).

Category 1 - Fees to the Group's auditor for auditing the statutory financial reports of the Group and the Parent, and for auditing 
the statutory financial reports of any controlled entities.

Category 2 - Fees for assurance services that are required by legislation to be provided by the external auditor. These services 
include assurance of the Group's compliance with Australian Financial Services Licensing requirements.

Category 3 - Fees for other assurance and agreed-upon-procedures services under other legislation or contractual arrangements 
where there is discretion as to whether the service is provided by the external auditor or another firm. These services include 
regulatory compliance reviews, agreed-upon procedures, comfort letters, assurance of the Group's sustainability reporting, 
systems assurance and controls reviews. This category also includes assurance services provided to non-consolidated trusts of 
which a Group entity is trustee, manager, or responsible entity, and the non-consolidated Group superannuation fund.

Category 4 - Fees for other services.

The Group has processes in place to maintain the independence of the external auditor, including the nature of expenditure on 
non-audit services.

EY also has specific internal processes in place to ensure auditor independence.

128      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

35 Leases

Recognition and measurement

A. Leases as lessee
As a lessee the Group leases many assets including property, IT equipment, ATMs and motor vehicles. The Group records right-of-
use assets (ROUA) and lease liabilities for most of its lease contracts, with the exception of short-term and or leases of low-value 
whereby lease payments are expensed on a straight line basis over the lease term.

(i) Right-of-use assets relate to leased branch and office premises that are included in the balance of property, plant and equipment 
in the Balance Sheet.

Properties

IT Equipment

Other

Right-of-use assets

Balance as at 1 July 2020

Depreciation charge

Additions

Remeasurements

Disposals

Balance as at 30 June 2021

Balance as at 1 July 2019

Depreciation charge

Additions

Remeasurements

Balance as at 30 June 2020

(ii) Amounts recognised in the Income Statement

Depreciation charge of Right-of-use assets

Buildings

Equipment

Other

Total depreciation expense ROUA

Interest on lease liabilities

Expenses relating to short-term leases

Expenses relating to leases of low-value assets, 
excluding short-term leases of low value assets 

(iii) Amounts recognised in statement of cash flows

Total cash outflow for leases

Recognition and measurement 

$m

167.0 

(41.8)

2.8 

5.3 

0.3 

$m

13.0 

(5.8)

- 

- 

- 

133.6 

7.2 

$m

202.4 

(44.9)

3.9 

5.6 

167.0 

$m

18.7 

(6.4)

- 

0.7 

13.0 

Group

2021

$m

37.9 

1.0 
2.0 

40.9 

5.9 

1.3 

0.1 

Group

2021

$m

51.0

$m

3.2 

(2.0)

2.7 

- 

- 

3.9 

$m

5.8 

(2.6)

- 

- 

3.2 

2020

$m

44.9 

6.4 
2.6 

53.9 

7.3 

1.0 

- 

2020

$m

54.9

B. Leases as lessor
The Group sub-leases some of its properties. As of 1 July 2019, the Group accounts for its interests in the head lease and the sub-
lease separately and assesses the lease classification of a sub-lease with reference to the ROUA arising from the head lease, rather 
than the underlying asset. The Group has defined the sub-leases to be operating leases and as a consequence recognises lease 
income from the sub-lease in the Income Statement on a straight line basis over the lease term.

Rental income recognised by the Group during the year ended 30 June 2021 was $4.0m (2020: $3.8m).

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      1 2 9

35 Leases (continued)

Recognition and measurement (continued)

The following table sets out the maturity analysis of lease payments, showing the undiscounted lease payments to be received 
after the reporting date.

Less than one year

One to two years

Two to three years

Three to four years

Four to five years

More than five years

Total

Group

Bank

2021

2020

2021

2020

$m

5.2 

4.8 

4.3 

4.0 

1.5 

- 

$m

4.6 

4.7 

4.3 

3.9 

3.8 

1.4 

$m

5.2 

4.8 

4.3 

4.0 

1.5 

- 

$m

4.6 

4.7 

4.3 

3.9 

3.8 

1.4 

19.8 

22.7 

19.8 

22.7 

36 Events after balance sheet date

On 15 August 2021, Bendigo and Adelaide Bank Limited entered into a Share Sale Agreement to acquire 100% of the shares 
in Ferocia Pty Ltd, a Melbourne-based fintech company, for consideration of up to $116.0 million, with the transaction being 
completed on 1 September 2021. The consideration has been paid in cash and shares, with a portion of the consideration being 
contingent on future performance.  

The acquisition will help to accelerate the Group’s transformation and digital strategy and drive better outcomes and experiences 
for all customers.

We are currently in the process of finalising the acquisition accounting for this transaction. It is expected that this will include 
recognition of an amount of goodwill.

No other matters or circumstances have arisen since the end of the financial year to the date of this report which significantly 
affected or may significantly affect the operations of the Group, the results of those operations, or the state of affairs of the 
Group in subsequent financial periods.

130      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

Directors’ Declaration

In accordance with a resolution of the directors of Bendigo and Adelaide Bank Limited, we state that:

In the opinion of the directors:

a) 

the financial statements and notes of the Company and the Bendigo and Adelaide Bank Group are in accordance 
with the Corporations Act 2001, including:

(i)  giving a true and fair view of the Company's and the Bendigo and Adelaide Bank Group’s financial position as at 

30 June 2021 and of its performance for the year ended on that date; and

(ii)  complying with Australian Accounting Standards (including the Australian Accounting Interpretations) and 

Corporations Regulations 2001; and

b) 

c) 

d) 

the financial statements and notes also comply with International Financial Reporting Standards as disclosed in note 
2; and 

there are reasonable grounds to believe that the Company will be able to pay its debts as and when they become 
due and payable;

this declaration has been made after receiving the declarations required to be made to the directors in accordance 
with section 295A of the Corporations Act 2001 for the financial year ending 30 June 2021.

On behalf of the Board 

Jacqueline Hey 
Chair 
2 September 2021  

Marnie Baker
Chief Executive Officer and Managing Director 

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      1 3 1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Ernst & Young 
8 Exhibition Street  
Melbourne  VIC  3000  Australia 
GPO Box 67 Melbourne  VIC  3001 

  Tel: +61 3 9288 8000 
Fax: +61 3 8650 7777 
ey.com/au 

Ernst & Young 
8 Exhibition Street  
Melbourne  VIC  3000  Australia 
GPO Box 67 Melbourne  VIC  3001 

  Tel: +61 3 9288 8000 
Fax: +61 3 8650 7777 
ey.com/au 

Page 2 

Allowance for credit losses 

  How our audit addressed the key audit matter 

As described in Notes 3 Profit, 10 Impairment 

  Our audit of the collective provision for credit 

of loans and advances and 20 Risk 

losses required actuarial expertise to assist in 

management, the allowance for credit losses 

the testing of the mechanics of the underlying 

is determined in accordance with Australian 

models and model assumptions. Accordingly, we 

Accounting Standard - AASB 9 Financial 

involved our actuarial specialists to test the 

This was a key audit matter due to the size of 

mathematical accuracy of the model and key 

assumptions, including probability of default, 

exposure at default and loss given default 

Independent auditor’s report to the Members of Bendigo and Adelaide Bank 
Limited 

Independent auditor’s report to the Members of Bendigo and Adelaide Bank 
Limited 

Why significant 

Report on the Audit of the Financial Report 

Report on the Audit of the Financial Report 

Opinion 
We have audited the financial report of Bendigo and Adelaide Bank Limited (the Company) and its 
subsidiaries (collectively the Group), which comprises: 

Opinion 
We have audited the financial report of Bendigo and Adelaide Bank Limited (the Company) and its 
subsidiaries (collectively the Group), which comprises: 

Instruments (AASB 9). 

►  The Group consolidated and Company balance sheets as at 30 June 2021;  
►  The Group consolidated and Company income statements, statements of comprehensive income, 

►  The Group consolidated and Company balance sheets as at 30 June 2021;  
►  The Group consolidated and Company income statements, statements of comprehensive income, 

the provision (specific provision 30 June 

2021: $94.3 million, collective provision 30 

assumptions. 

statements of changes in equity and cash flow statements for the year then ended; 

statements of changes in equity and cash flow statements for the year then ended; 

June 2021: $246.7 million), and the degree 

In addressing the adequacy of allowance for 

►  Notes to the financial statements, including a summary of significant accounting policies; and  
►  The Directors’ declaration. 

►  Notes to the financial statements, including a summary of significant accounting policies; and  
►  The Directors’ declaration. 

associated with the calculations. 

of judgment and estimation uncertainty 

credit losses for exposures assessed on a 

collective basis, our audit procedures included 

In our opinion, the accompanying financial report is in accordance with the Corporations Act 2001, 
including: 

In our opinion, the accompanying financial report is in accordance with the Corporations Act 2001, 
including: 

Key areas of judgment included: 

• 

the application of the impairment 

a.  Giving a true and fair view of the Company’s and the Group’s financial position as at 30 June 2021 

a.  Giving a true and fair view of the Company’s and the Group’s financial position as at 30 June 2021 

requirements within AASB 9, which is 

and of their financial performance for the year ended on that date; and 

and of their financial performance for the year ended on that date; and 

reflected in the Group’s expected credit 

AASB 9. 

b.  Complying with Australian Accounting Standards and the Corporations Regulations 2001. 

b.  Complying with Australian Accounting Standards and the Corporations Regulations 2001. 

loss model; 

Basis for opinion 
We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under 
those standards are further described in the Auditor’s responsibilities for the audit of the financial 
report section of our report. We are independent of the Group in accordance with the auditor 
independence requirements of the Corporations Act 2001 and the ethical requirements of the 
Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional 
Accountants (including Independence Standards) (the Code) that are relevant to our audit of the 
financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with 
the Code.  

Basis for opinion 
We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under 
those standards are further described in the Auditor’s responsibilities for the audit of the financial 
report section of our report. We are independent of the Group in accordance with the auditor 
independence requirements of the Corporations Act 2001 and the ethical requirements of the 
Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional 
Accountants (including Independence Standards) (the Code) that are relevant to our audit of the 
financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with 
the Code.  

loss model (for exposures assessed on an 

individual or collective basis) such as the 

financial condition of the counterparty, 

expected future cash flows, and forward-

looking macroeconomic factors (e.g. GDP 

•  assumptions used in the expected credit 

• 

the identification of exposures with a 

significant deterioration in credit quality; 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 
for our opinion. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 
for our opinion. 

the following: 

•  Assessed the Group’s calculation 

methodology against the requirements of 

•  Assessed the significant modelling and 

macroeconomic assumptions, including the 

reasonableness of forward-looking 

information and scenarios, with reference to 

relevant publicly-available macro-economic 

information and the sensitivity of the 

collective provision to changes in such 

assumptions. 

•  Assessed, through testing a sample, the 

operating effectiveness of relevant controls 

used to manage the flow of information 

between systems and models related to the 

determination of the allowance for credit 

Key audit matters 
Key audit matters are those matters that, in our professional judgment, were of most significance in 
our audit of the financial report of the current year. These matters were addressed in the context of 
our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide 
a separate opinion on these matters. For each matter below, our description of how our audit 
addressed the matter is provided in that context. 

Key audit matters 
Key audit matters are those matters that, in our professional judgment, were of most significance in 
our audit of the financial report of the current year. These matters were addressed in the context of 
our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide 
a separate opinion on these matters. For each matter below, our description of how our audit 
addressed the matter is provided in that context. 

information to reflect current or future 

external factors, specifically judgments 

related to the expected ongoing impact of 

COVID-19, both in the multiple forward-

looking scenarios and the weighting 

determined for each of these scenarios as 

We assessed the basis for, and assumptions 

used in, overlays recognised to capture current 

and future market characteristics resulting from 

the continuing impacts of COVID-19, with 

reference to market data and 

industry/geographic concentrations. 

growth, unemployment rates, central-

bank interest rates, and house-price 

indices) as disclosed in Note 10; and 

• 

the incorporation of forward-looking 

losses. 

We have fulfilled the responsibilities described in the Auditor’s responsibilities for the audit of the 
financial report section of our report, including in relation to these matters. Accordingly, our audit 
included the performance of procedures designed to respond to our assessment of the risks of 
material misstatement of the financial report. The results of our audit procedures, including the 
procedures performed to address the matters below, provide the basis for our audit opinion on the 
accompanying financial report. 

We have fulfilled the responsibilities described in the Auditor’s responsibilities for the audit of the 
financial report section of our report, including in relation to these matters. Accordingly, our audit 
included the performance of procedures designed to respond to our assessment of the risks of 
material misstatement of the financial report. The results of our audit procedures, including the 
procedures performed to address the matters below, provide the basis for our audit opinion on the 
accompanying financial report. 

disclosed in Note 10. 

132      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation 

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation 

A member firm of Ernst & Young Global Limited 

Liability limited by a scheme approved under Professional Standards Legislation 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Page 2 

Allowance for credit losses 

Why significant 

As described in Notes 3 Profit, 10 Impairment 
of loans and advances and 20 Risk 
management, the allowance for credit losses 
is determined in accordance with Australian 
Accounting Standard - AASB 9 Financial 
Instruments (AASB 9). 

This was a key audit matter due to the size of 
the provision (specific provision 30 June 
2021: $94.3 million, collective provision 30 
June 2021: $246.7 million), and the degree 
of judgment and estimation uncertainty 
associated with the calculations. 

Key areas of judgment included: 

• 

the application of the impairment 
requirements within AASB 9, which is 
reflected in the Group’s expected credit 
loss model; 

• 

the identification of exposures with a 
significant deterioration in credit quality; 

•  assumptions used in the expected credit 
loss model (for exposures assessed on an 
individual or collective basis) such as the 
financial condition of the counterparty, 
expected future cash flows, and forward-
looking macroeconomic factors (e.g. GDP 
growth, unemployment rates, central-
bank interest rates, and house-price 
indices) as disclosed in Note 10; and 

• 

the incorporation of forward-looking 
information to reflect current or future 
external factors, specifically judgments 
related to the expected ongoing impact of 
COVID-19, both in the multiple forward-
looking scenarios and the weighting 
determined for each of these scenarios as 
disclosed in Note 10. 

  How our audit addressed the key audit matter 
  Our audit of the collective provision for credit 
losses required actuarial expertise to assist in 
the testing of the mechanics of the underlying 
models and model assumptions. Accordingly, we 
involved our actuarial specialists to test the 
mathematical accuracy of the model and key 
assumptions, including probability of default, 
exposure at default and loss given default 
assumptions. 

In addressing the adequacy of allowance for 
credit losses for exposures assessed on a 
collective basis, our audit procedures included 
the following: 

•  Assessed the Group’s calculation 

methodology against the requirements of 
AASB 9. 

•  Assessed the significant modelling and 

macroeconomic assumptions, including the 
reasonableness of forward-looking 
information and scenarios, with reference to 
relevant publicly-available macro-economic 
information and the sensitivity of the 
collective provision to changes in such 
assumptions. 

•  Assessed, through testing a sample, the 

operating effectiveness of relevant controls 
used to manage the flow of information 
between systems and models related to the 
determination of the allowance for credit 
losses. 

We assessed the basis for, and assumptions 
used in, overlays recognised to capture current 
and future market characteristics resulting from 
the continuing impacts of COVID-19, with 
reference to market data and 
industry/geographic concentrations. 

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      1 3 3

 
 
 
 
 
 
 
 
 
 
Ernst & Young 
8 Exhibition Street  
Melbourne  VIC  3000  Australia 
GPO Box 67 Melbourne  VIC  3001 

  Tel: +61 3 9288 8000 
Fax: +61 3 8650 7777 
ey.com/au 

Independent auditor’s report to the Members of Bendigo and Adelaide Bank 
Limited 

Report on the Audit of the Financial Report 

Opinion 
We have audited the financial report of Bendigo and Adelaide Bank Limited (the Company) and its 
subsidiaries (collectively the Group), which comprises: 

►  The Group consolidated and Company balance sheets as at 30 June 2021;  
►  The Group consolidated and Company income statements, statements of comprehensive income, 

statements of changes in equity and cash flow statements for the year then ended; 

►  Notes to the financial statements, including a summary of significant accounting policies; and  
►  The Directors’ declaration. 

In our opinion, the accompanying financial report is in accordance with the Corporations Act 2001, 
including: 

a.  Giving a true and fair view of the Company’s and the Group’s financial position as at 30 June 2021 

and of their financial performance for the year ended on that date; and 

b.  Complying with Australian Accounting Standards and the Corporations Regulations 2001. 

Basis for opinion 
We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under 
those standards are further described in the Auditor’s responsibilities for the audit of the financial 
report section of our report. We are independent of the Group in accordance with the auditor 
independence requirements of the Corporations Act 2001 and the ethical requirements of the 
Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional 
Accountants (including Independence Standards) (the Code) that are relevant to our audit of the 
financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with 
the Code.  

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 
for our opinion. 

Key audit matters 
Key audit matters are those matters that, in our professional judgment, were of most significance in 
our audit of the financial report of the current year. These matters were addressed in the context of 
our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide 
a separate opinion on these matters. For each matter below, our description of how our audit 
addressed the matter is provided in that context. 

We have fulfilled the responsibilities described in the Auditor’s responsibilities for the audit of the 
financial report section of our report, including in relation to these matters. Accordingly, our audit 
included the performance of procedures designed to respond to our assessment of the risks of 
material misstatement of the financial report. The results of our audit procedures, including the 
procedures performed to address the matters below, provide the basis for our audit opinion on the 
accompanying financial report. 

134      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation 

A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation   Page 3 Why significant  How our audit addressed the key audit matter Our audit procedures on the specific provision included the following on a sample basis:  • Assessed the reasonableness of internal credit quality assessments based on the borrowers’ particular circumstances. • Evaluated the associated provisions by assessing the reasonableness of key inputs into the calculation, with particular focus on the impact of COVID-19 on high-risk industries, work out strategies, collateral values, and the value and timing of recoveries. We assessed the adequacy of the disclosures associated with the allowance for credit losses, including related key estimates and judgments, and sensitivity analysis.    Allowance for credit losses (cont.)  A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation   Page 4 Impairment assessment of goodwill Why significant  How our audit addressed the key audit matter The Group has recognised goodwill as part of historical acquisitions. Details on the methodology and assumptions used in the impairment assessment of goodwill and the consideration given to the potential impacts of COVID-19 are included in Note 26 Goodwill and other intangible assets.  This was a key audit matter due to the size of the goodwill balance held on the balance sheet, and the degree of judgment and estimation uncertainty associated with the impairment assessment, particularly as a result of COVID-19.  An impairment assessment is performed each year, comparing the carrying value of each cash generating unit (“CGU”), inclusive of goodwill balances, with its recoverable amount. The recoverable amount of each CGU was determined using a value in use calculation. This calculation incorporated a number of assumptions, including: • future cash flows; • discount rates; and • terminal growth rates.   Our audit procedures included the following: • Assessed the appropriateness of the CGUs identified to which goodwill has been allocated. • Agreed the forecast cash flows to the most recent  forecasts approved by management or the Board, considered the reasonableness of these forecasts based on the current economic environment, and assessed the accuracy of the Group’s previous forecasts by performing a comparison of historical forecasts to actual results. • Involved our valuation specialists to: • Assess the key assumptions used in the impairment assessment with reference to market rates and historical performance; • Assess the reasonableness of adjustments made to incorporate the expected impacts from COVID-19 within these assumptions;  • Review supporting material to assess the market capitalisation of the business as at 30 June 2021 and recent trading history relative to net assets; and  • Test the mathematical accuracy of the impairment models. • Benchmarked the implied valuations to comparable company trading and control valuation multiples. • Assessed the adequacy of the disclosures associated with the goodwill impairment assessment in the financial report.     
 
 
 
Ernst & Young 

8 Exhibition Street  

Melbourne  VIC  3000  Australia 

GPO Box 67 Melbourne  VIC  3001 

  Tel: +61 3 9288 8000 
Fax: +61 3 8650 7777 
ey.com/au 

Independent auditor’s report to the Members of Bendigo and Adelaide Bank 

Limited 

Opinion 

Report on the Audit of the Financial Report 

We have audited the financial report of Bendigo and Adelaide Bank Limited (the Company) and its 

subsidiaries (collectively the Group), which comprises: 

►  The Group consolidated and Company balance sheets as at 30 June 2021;  
►  The Group consolidated and Company income statements, statements of comprehensive income, 

statements of changes in equity and cash flow statements for the year then ended; 

►  Notes to the financial statements, including a summary of significant accounting policies; and  

►  The Directors’ declaration. 

including: 

In our opinion, the accompanying financial report is in accordance with the Corporations Act 2001, 

a.  Giving a true and fair view of the Company’s and the Group’s financial position as at 30 June 2021 

and of their financial performance for the year ended on that date; and 

b.  Complying with Australian Accounting Standards and the Corporations Regulations 2001. 

Basis for opinion 

We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under 
those standards are further described in the Auditor’s responsibilities for the audit of the financial 
report section of our report. We are independent of the Group in accordance with the auditor 
independence requirements of the Corporations Act 2001 and the ethical requirements of the 
Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional 
Accountants (including Independence Standards) (the Code) that are relevant to our audit of the 
financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 

the Code.  

for our opinion. 

Key audit matters 

Key audit matters are those matters that, in our professional judgment, were of most significance in 
our audit of the financial report of the current year. These matters were addressed in the context of 
our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide 
a separate opinion on these matters. For each matter below, our description of how our audit 

addressed the matter is provided in that context. 

We have fulfilled the responsibilities described in the Auditor’s responsibilities for the audit of the 
financial report section of our report, including in relation to these matters. Accordingly, our audit 
included the performance of procedures designed to respond to our assessment of the risks of 
material misstatement of the financial report. The results of our audit procedures, including the 
procedures performed to address the matters below, provide the basis for our audit opinion on the 

accompanying financial report. 

A member firm of Ernst & Young Global Limited 

Liability limited by a scheme approved under Professional Standards Legislation 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      1 3 5

A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation   Page 3 Why significant  How our audit addressed the key audit matter Our audit procedures on the specific provision included the following on a sample basis:  • Assessed the reasonableness of internal credit quality assessments based on the borrowers’ particular circumstances. • Evaluated the associated provisions by assessing the reasonableness of key inputs into the calculation, with particular focus on the impact of COVID-19 on high-risk industries, work out strategies, collateral values, and the value and timing of recoveries. We assessed the adequacy of the disclosures associated with the allowance for credit losses, including related key estimates and judgments, and sensitivity analysis.    Allowance for credit losses (cont.)  A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation   Page 4 Impairment assessment of goodwill Why significant  How our audit addressed the key audit matter The Group has recognised goodwill as part of historical acquisitions. Details on the methodology and assumptions used in the impairment assessment of goodwill and the consideration given to the potential impacts of COVID-19 are included in Note 26 Goodwill and other intangible assets.  This was a key audit matter due to the size of the goodwill balance held on the balance sheet, and the degree of judgment and estimation uncertainty associated with the impairment assessment, particularly as a result of COVID-19.  An impairment assessment is performed each year, comparing the carrying value of each cash generating unit (“CGU”), inclusive of goodwill balances, with its recoverable amount. The recoverable amount of each CGU was determined using a value in use calculation. This calculation incorporated a number of assumptions, including: • future cash flows; • discount rates; and • terminal growth rates.   Our audit procedures included the following: • Assessed the appropriateness of the CGUs identified to which goodwill has been allocated. • Agreed the forecast cash flows to the most recent  forecasts approved by management or the Board, considered the reasonableness of these forecasts based on the current economic environment, and assessed the accuracy of the Group’s previous forecasts by performing a comparison of historical forecasts to actual results. • Involved our valuation specialists to: • Assess the key assumptions used in the impairment assessment with reference to market rates and historical performance; • Assess the reasonableness of adjustments made to incorporate the expected impacts from COVID-19 within these assumptions;  • Review supporting material to assess the market capitalisation of the business as at 30 June 2021 and recent trading history relative to net assets; and  • Test the mathematical accuracy of the impairment models. • Benchmarked the implied valuations to comparable company trading and control valuation multiples. • Assessed the adequacy of the disclosures associated with the goodwill impairment assessment in the financial report.     
 
 
 
Ernst & Young 
8 Exhibition Street  
Melbourne  VIC  3000  Australia 
GPO Box 67 Melbourne  VIC  3001 

  Tel: +61 3 9288 8000 
Fax: +61 3 8650 7777 
ey.com/au 

Independent auditor’s report to the Members of Bendigo and Adelaide Bank 
Limited 

Report on the Audit of the Financial Report 

Opinion 
We have audited the financial report of Bendigo and Adelaide Bank Limited (the Company) and its 
subsidiaries (collectively the Group), which comprises: 

►  The Group consolidated and Company balance sheets as at 30 June 2021;  
►  The Group consolidated and Company income statements, statements of comprehensive income, 

statements of changes in equity and cash flow statements for the year then ended; 

►  Notes to the financial statements, including a summary of significant accounting policies; and  
►  The Directors’ declaration. 

In our opinion, the accompanying financial report is in accordance with the Corporations Act 2001, 
including: 

a.  Giving a true and fair view of the Company’s and the Group’s financial position as at 30 June 2021 

and of their financial performance for the year ended on that date; and 

b.  Complying with Australian Accounting Standards and the Corporations Regulations 2001. 

Basis for opinion 
We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under 
those standards are further described in the Auditor’s responsibilities for the audit of the financial 
report section of our report. We are independent of the Group in accordance with the auditor 
independence requirements of the Corporations Act 2001 and the ethical requirements of the 
Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional 
Accountants (including Independence Standards) (the Code) that are relevant to our audit of the 
financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with 
the Code.  

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 
for our opinion. 

Key audit matters 
Key audit matters are those matters that, in our professional judgment, were of most significance in 
our audit of the financial report of the current year. These matters were addressed in the context of 
our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide 
a separate opinion on these matters. For each matter below, our description of how our audit 
addressed the matter is provided in that context. 

We have fulfilled the responsibilities described in the Auditor’s responsibilities for the audit of the 
financial report section of our report, including in relation to these matters. Accordingly, our audit 
included the performance of procedures designed to respond to our assessment of the risks of 
material misstatement of the financial report. The results of our audit procedures, including the 
procedures performed to address the matters below, provide the basis for our audit opinion on the 
accompanying financial report. 

136      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation 

A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation   Page 5 Investment property – Homesafe Why significant  How our audit addressed the key audit matter The Group controls Homesafe Trust. Homesafe offers a Debt Free Equity Release product to allow customers to release the equity in their homes in exchange for a capped percentage share of the future sale proceeds of the property.  The investment is accounted for as investment property.   As at 30 June 2021 there continues to be significant valuation uncertainty arising from the COVID-19 pandemic and related Government response. This means that Level 3 asset values, such as investment properties, may change significantly and unexpectedly over a relatively short period of time.  In this situation the disclosures in the financial report provide particularly important information about the assumptions made in the asset valuations and the market conditions at 30 June 2021.  Details on the methodology and assumptions used in the calculation of the fair value of investment properties are included in Note 25 Investment property.  This was a key audit matter due to the size of the Group’s investment in residential real estate recognised within the Homesafe Trust (30 June 2021: $901.7 million), the revaluation gain recognised in the current year from the Homesafe portfolio (30 June 2021: $137.7 million), and the degree of judgment and estimation uncertainty associated with the assumptions,  particularly the expected rates of property appreciation assumption due to the impact of COVID-19.    The Homesafe investment portfolio is measured at fair value using a discounted cash flow model. The valuation of the portfolio is subject to judgment in relation to key assumptions, including: • expected rates of property appreciation; • discount rates;  • mortality rates; and  • voluntary exit rates.  Our audit procedures included the following: • Assessed the design and operating effectiveness of controls over new contracts, maintenance and settlement processes associated with this product. • Agreed data used in the discounted cash flow model for a sample of properties to signed contracts. • Performed cut-off procedures by agreeing new contracts and settlements around 30 June 2021 to supporting documentation to establish that the contracts were recorded in the correct period. • Involved real estate and actuarial specialists to assess the key assumptions used in the valuation model with reference to market rates, historical trends and settlements during the year, as well as the model mechanics and validation. • Assessed the adequacy of the disclosures in respect of the investment and associated revaluation gains within the financial report.      
 
 
 
Ernst & Young 

8 Exhibition Street  

Melbourne  VIC  3000  Australia 

GPO Box 67 Melbourne  VIC  3001 

  Tel: +61 3 9288 8000 
Fax: +61 3 8650 7777 
ey.com/au 

Independent auditor’s report to the Members of Bendigo and Adelaide Bank 

Limited 

Opinion 

Report on the Audit of the Financial Report 

We have audited the financial report of Bendigo and Adelaide Bank Limited (the Company) and its 

subsidiaries (collectively the Group), which comprises: 

►  The Group consolidated and Company balance sheets as at 30 June 2021;  
►  The Group consolidated and Company income statements, statements of comprehensive income, 

statements of changes in equity and cash flow statements for the year then ended; 

►  Notes to the financial statements, including a summary of significant accounting policies; and  

►  The Directors’ declaration. 

including: 

In our opinion, the accompanying financial report is in accordance with the Corporations Act 2001, 

a.  Giving a true and fair view of the Company’s and the Group’s financial position as at 30 June 2021 

and of their financial performance for the year ended on that date; and 

b.  Complying with Australian Accounting Standards and the Corporations Regulations 2001. 

Basis for opinion 

We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under 
those standards are further described in the Auditor’s responsibilities for the audit of the financial 
report section of our report. We are independent of the Group in accordance with the auditor 
independence requirements of the Corporations Act 2001 and the ethical requirements of the 
Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional 
Accountants (including Independence Standards) (the Code) that are relevant to our audit of the 
financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 

the Code.  

for our opinion. 

Key audit matters 

Key audit matters are those matters that, in our professional judgment, were of most significance in 
our audit of the financial report of the current year. These matters were addressed in the context of 
our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide 
a separate opinion on these matters. For each matter below, our description of how our audit 

addressed the matter is provided in that context. 

We have fulfilled the responsibilities described in the Auditor’s responsibilities for the audit of the 
financial report section of our report, including in relation to these matters. Accordingly, our audit 
included the performance of procedures designed to respond to our assessment of the risks of 
material misstatement of the financial report. The results of our audit procedures, including the 
procedures performed to address the matters below, provide the basis for our audit opinion on the 

accompanying financial report. 

A member firm of Ernst & Young Global Limited 

Liability limited by a scheme approved under Professional Standards Legislation 

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      1 3 7

A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation   Page 5 Investment property – Homesafe Why significant  How our audit addressed the key audit matter The Group controls Homesafe Trust. Homesafe offers a Debt Free Equity Release product to allow customers to release the equity in their homes in exchange for a capped percentage share of the future sale proceeds of the property.  The investment is accounted for as investment property.   As at 30 June 2021 there continues to be significant valuation uncertainty arising from the COVID-19 pandemic and related Government response. This means that Level 3 asset values, such as investment properties, may change significantly and unexpectedly over a relatively short period of time.  In this situation the disclosures in the financial report provide particularly important information about the assumptions made in the asset valuations and the market conditions at 30 June 2021.  Details on the methodology and assumptions used in the calculation of the fair value of investment properties are included in Note 25 Investment property.  This was a key audit matter due to the size of the Group’s investment in residential real estate recognised within the Homesafe Trust (30 June 2021: $901.7 million), the revaluation gain recognised in the current year from the Homesafe portfolio (30 June 2021: $137.7 million), and the degree of judgment and estimation uncertainty associated with the assumptions,  particularly the expected rates of property appreciation assumption due to the impact of COVID-19.    The Homesafe investment portfolio is measured at fair value using a discounted cash flow model. The valuation of the portfolio is subject to judgment in relation to key assumptions, including: • expected rates of property appreciation; • discount rates;  • mortality rates; and  • voluntary exit rates.  Our audit procedures included the following: • Assessed the design and operating effectiveness of controls over new contracts, maintenance and settlement processes associated with this product. • Agreed data used in the discounted cash flow model for a sample of properties to signed contracts. • Performed cut-off procedures by agreeing new contracts and settlements around 30 June 2021 to supporting documentation to establish that the contracts were recorded in the correct period. • Involved real estate and actuarial specialists to assess the key assumptions used in the valuation model with reference to market rates, historical trends and settlements during the year, as well as the model mechanics and validation. • Assessed the adequacy of the disclosures in respect of the investment and associated revaluation gains within the financial report.     A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation   Page 6 Information other than the financial report and auditor’s report thereon The directors are responsible for the other information. The other information comprises the information included in the Company’s 2021 annual report, but does not include the financial report and our auditor’s report thereon. Our opinion on the financial report does not cover the other information and accordingly we do not express any form of assurance conclusion thereon, with the exception of the Remuneration Report and our related assurance opinion. In connection with our audit of the financial report, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial report or our knowledge obtained in the audit or otherwise appears to be materially misstated.  If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. Responsibilities of the directors for the financial report The directors of the Company are responsible for the preparation of the financial report that gives a true and fair view in accordance with Australian Accounting Standards and the Corporations Act 2001 and for such internal control as the directors determine is necessary to enable the preparation of the financial report that gives a true and fair view and is free from material misstatement, whether due to fraud or error. In preparing the financial report, the directors are responsible for assessing the Company’s and Group’s ability to continue as a going concern, disclosing, as applicable, matters relating to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the Company or Group or to cease operations, or have no realistic alternative but to do so. Auditor’s responsibilities for the audit of the financial report Our objectives are to obtain reasonable assurance about whether the financial report as a whole is free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with the Australian Auditing Standards will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of this financial report. As part of an audit in accordance with the Australian Auditing Standards, we exercise professional judgment and maintain professional scepticism throughout the audit. We also: ► Identify and assess the risks of material misstatement of the financial report, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control. ► Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Company’s or the Group’s internal control.   
 
 
 
Ernst & Young 
8 Exhibition Street  
Melbourne  VIC  3000  Australia 
GPO Box 67 Melbourne  VIC  3001 

  Tel: +61 3 9288 8000 
Fax: +61 3 8650 7777 
ey.com/au 

Independent auditor’s report to the Members of Bendigo and Adelaide Bank 
Limited 

Report on the Audit of the Financial Report 

Opinion 
We have audited the financial report of Bendigo and Adelaide Bank Limited (the Company) and its 
subsidiaries (collectively the Group), which comprises: 

►  The Group consolidated and Company balance sheets as at 30 June 2021;  
►  The Group consolidated and Company income statements, statements of comprehensive income, 

statements of changes in equity and cash flow statements for the year then ended; 

►  Notes to the financial statements, including a summary of significant accounting policies; and  
►  The Directors’ declaration. 

In our opinion, the accompanying financial report is in accordance with the Corporations Act 2001, 
including: 

a.  Giving a true and fair view of the Company’s and the Group’s financial position as at 30 June 2021 

and of their financial performance for the year ended on that date; and 

b.  Complying with Australian Accounting Standards and the Corporations Regulations 2001. 

Basis for opinion 
We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under 
those standards are further described in the Auditor’s responsibilities for the audit of the financial 
report section of our report. We are independent of the Group in accordance with the auditor 
independence requirements of the Corporations Act 2001 and the ethical requirements of the 
Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional 
Accountants (including Independence Standards) (the Code) that are relevant to our audit of the 
financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with 
the Code.  

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 
for our opinion. 

Key audit matters 
Key audit matters are those matters that, in our professional judgment, were of most significance in 
our audit of the financial report of the current year. These matters were addressed in the context of 
our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide 
a separate opinion on these matters. For each matter below, our description of how our audit 
addressed the matter is provided in that context. 

We have fulfilled the responsibilities described in the Auditor’s responsibilities for the audit of the 
financial report section of our report, including in relation to these matters. Accordingly, our audit 
included the performance of procedures designed to respond to our assessment of the risks of 
material misstatement of the financial report. The results of our audit procedures, including the 
procedures performed to address the matters below, provide the basis for our audit opinion on the 
accompanying financial report. 

138      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

A member firm of Ernst & Young Global Limited 
Liability limited by a scheme approved under Professional Standards Legislation 

A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation   Page 7 ► Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by the directors. ► Conclude on the appropriateness of the directors’ use of the going concern basis of accounting and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the Company’s or Group’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the financial report or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the Company or the Group to cease to continue as a going concern.  ► Evaluate the overall presentation, structure and content of the financial report, including the disclosures, and whether the financial report represents the underlying transactions and events in a manner that achieves fair presentation. ► Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities within the Group to express an opinion on the financial report. We are responsible for the direction, supervision and performance of the Group audit. We remain solely responsible for our audit opinion. We communicate with the directors regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit. We also provide the directors with a statement that we have complied with relevant ethical requirements regarding independence, and to communicate with them all relationships and other matters that may reasonably be thought to bear on our independence, and where applicable, actions taken to eliminate threats or safeguards applied. From the matters communicated to the directors, we determine those matters that were of most significance in the audit of the financial report of the current year and are therefore the key audit matters. We describe these matters in our auditor’s report unless law or regulation precludes public disclosure about the matter or when, in extremely rare circumstances, we determine that a matter should not be communicated in our report because the adverse consequences of doing so would reasonably be expected to outweigh the public interest benefits of such communication.    A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation   Page 8 Report on the audit of the Remuneration Report Opinion on the Remuneration Report We have audited the Remuneration Report included in pages 28 to 50 of the directors’ report for the year ended 30 June 2021. In our opinion, the Remuneration Report of Bendigo and Adelaide Bank Limited for the year ended 30 June 2021, complies with section 300A of the Corporations Act 2001. Responsibilities The directors of the Company are responsible for the preparation and presentation of the Remuneration Report in accordance with section 300A of the Corporations Act 2001. Our responsibility is to express an opinion on the Remuneration Report, based on our audit conducted in accordance with Australian Auditing Standards.     Ernst & Young      T M Dring          Clare Sporle Partner           Partner  Melbourne 2 September 2021   
 
 
 
Ernst & Young 

8 Exhibition Street  

Melbourne  VIC  3000  Australia 

GPO Box 67 Melbourne  VIC  3001 

  Tel: +61 3 9288 8000 
Fax: +61 3 8650 7777 
ey.com/au 

Independent auditor’s report to the Members of Bendigo and Adelaide Bank 

Limited 

Opinion 

Report on the Audit of the Financial Report 

We have audited the financial report of Bendigo and Adelaide Bank Limited (the Company) and its 

subsidiaries (collectively the Group), which comprises: 

►  The Group consolidated and Company balance sheets as at 30 June 2021;  
►  The Group consolidated and Company income statements, statements of comprehensive income, 

statements of changes in equity and cash flow statements for the year then ended; 

►  Notes to the financial statements, including a summary of significant accounting policies; and  

►  The Directors’ declaration. 

including: 

In our opinion, the accompanying financial report is in accordance with the Corporations Act 2001, 

a.  Giving a true and fair view of the Company’s and the Group’s financial position as at 30 June 2021 

and of their financial performance for the year ended on that date; and 

b.  Complying with Australian Accounting Standards and the Corporations Regulations 2001. 

Basis for opinion 

We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under 
those standards are further described in the Auditor’s responsibilities for the audit of the financial 
report section of our report. We are independent of the Group in accordance with the auditor 
independence requirements of the Corporations Act 2001 and the ethical requirements of the 
Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional 
Accountants (including Independence Standards) (the Code) that are relevant to our audit of the 
financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 

the Code.  

for our opinion. 

Key audit matters 

Key audit matters are those matters that, in our professional judgment, were of most significance in 
our audit of the financial report of the current year. These matters were addressed in the context of 
our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide 
a separate opinion on these matters. For each matter below, our description of how our audit 

addressed the matter is provided in that context. 

We have fulfilled the responsibilities described in the Auditor’s responsibilities for the audit of the 
financial report section of our report, including in relation to these matters. Accordingly, our audit 
included the performance of procedures designed to respond to our assessment of the risks of 
material misstatement of the financial report. The results of our audit procedures, including the 
procedures performed to address the matters below, provide the basis for our audit opinion on the 

accompanying financial report. 

A member firm of Ernst & Young Global Limited 

Liability limited by a scheme approved under Professional Standards Legislation 

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      1 3 9

A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation   Page 7 ► Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by the directors. ► Conclude on the appropriateness of the directors’ use of the going concern basis of accounting and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the Company’s or Group’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the financial report or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the Company or the Group to cease to continue as a going concern.  ► Evaluate the overall presentation, structure and content of the financial report, including the disclosures, and whether the financial report represents the underlying transactions and events in a manner that achieves fair presentation. ► Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities within the Group to express an opinion on the financial report. We are responsible for the direction, supervision and performance of the Group audit. We remain solely responsible for our audit opinion. We communicate with the directors regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit. We also provide the directors with a statement that we have complied with relevant ethical requirements regarding independence, and to communicate with them all relationships and other matters that may reasonably be thought to bear on our independence, and where applicable, actions taken to eliminate threats or safeguards applied. From the matters communicated to the directors, we determine those matters that were of most significance in the audit of the financial report of the current year and are therefore the key audit matters. We describe these matters in our auditor’s report unless law or regulation precludes public disclosure about the matter or when, in extremely rare circumstances, we determine that a matter should not be communicated in our report because the adverse consequences of doing so would reasonably be expected to outweigh the public interest benefits of such communication.    A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation   Page 8 Report on the audit of the Remuneration Report Opinion on the Remuneration Report We have audited the Remuneration Report included in pages 28 to 50 of the directors’ report for the year ended 30 June 2021. In our opinion, the Remuneration Report of Bendigo and Adelaide Bank Limited for the year ended 30 June 2021, complies with section 300A of the Corporations Act 2001. Responsibilities The directors of the Company are responsible for the preparation and presentation of the Remuneration Report in accordance with section 300A of the Corporations Act 2001. Our responsibility is to express an opinion on the Remuneration Report, based on our audit conducted in accordance with Australian Auditing Standards.     Ernst & Young      T M Dring          Clare Sporle Partner           Partner  Melbourne 2 September 2021   
 
 
 
Additional information

1 Material differences

There are no material differences between the information supplied in this report and the information in the preliminary final report 
supplied by Bendigo and Adelaide Bank Limited (“the Company”) to the Australian Securities Exchange on 16 August 2021. 

2 Audit Committee

As at the date of the Directors’ Report the Group had an Audit Committee of the Board of Directors. 

3 Corporate governance practices

The corporate governance practices adopted by the Company are as detailed in the 2021 Corporate Governance Statement. 
For further details, please refer to our website at https://www.bendigoadelaide.com.au/esg/governance

4 Substantial shareholders

The following parties and their associates have notified the Company that they have a substantial relevant interest in the ordinary 
shares of the Company, effective as at 6 August 2021:

Substantial holder

Number or ordinary shares held

% of total shares issued*

Date of last notice

Vanguard Group

30,269,146

6.048%

25/03/2020

* As at the date of the substantial shareholder’s last notice lodged with the ASX.

5. Distribution of shareholders

The range of securities as at 13 August 2021 were in the following categories:

Category

Fully Paid
Ordinary
Shares
(BEN)

% Fully Paid 
Employee 
Shares 
(BENAK, 
AA and 
AB)

% Converting 
Preference 
Shares 4 
(BENPG) 

%

Capital 
Notes 
(BENPH) 

%

Perfor-
mance 
Rights 
(BENAAA)

% Rights to 
Shares 
(BENAAB)

%

1 – 1,000

16,707,470

3.07

374,359 55.03 1,459,602 45.38 1,804,393 35.91

0

1,001 – 5,000

95,227,126 17.48

285,128 41.91

749,712 23.31 1,254,752 24.97

65,438

0.00

8.04

0

9,687

100

5,001 – 
10,000

10,001 – 
100,000

100,001 and 
over

Number of 
Holders

Securities 
on Issue

66,890,389 12.28

5,815

0.85

172,114

5.35

346,299 6.890

139,638

17.16

113,520,843 20.84

15,000

2.20

834,717 25.95

644,682 12.83

472,069

58.03

252,497,468 46.34

0

0

0

0

974,320 19.39

136,376

16.76

95,565

1,006

5,688

6,405

53

0

0

0

3

544,843,296

680,302

3,216,145

5,024,446

813,521

9,687

6 Marketable parcel

Based on a closing price of $11.10 on 13 August 2021 the number of holders with less than a marketable parcel of the 
Company’s main class of securities (Ordinary Shares), as at 13 August 2021 was 4,926.

7 Unquoted securities

The number of unquoted equity securities that are on issue and the number of holders of those securities are shown in the above 
table under the heading of Fully Paid Employee Shares (namely BENAK, BENAA and BENAB securities).

140      A N N UA L F I N A N C I A L  R E P O R T  2 0 2 1

Additional information (continued) 

8 Major shareholders

Fully paid ordinary shares (ASX: BEN)
Names of the 20 largest holders of Fully Paid Ordinary Shares in the Company, including the number of shares each holds and the 
percentage of capital that number represents, as at 13 August 2021 are:

Rank Name

Number of shares

% of shares

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
J P MORGAN NOMINEES AUSTRALIA LIMITED
CITICORP NOMINEES PTY LIMITED
NATIONAL NOMINEES LIMITED
BNP PARIBAS NOMS PTY LTD 
BNP PARIBAS NOMINEES PTY LTD SIX SIS LTD 
NEWECONOMY COM AU NOMINEES PTY LIMITED <900 ACCOUNT>
CARLTON HOTEL LIMITED
NETWEALTH INVESTMENTS LIMITED 
MARNIE ANN BAKER
AMP LIFE LIMITED
BOND STREET CUSTODIANS LIMITED 
BNP PARIBAS NOMINEES PTY LTD HUB24 CUSTODIAL SERV LTD 
LEESVILLE EQUITY PTY LTD
BNP PARIBAS NOMINEES PTY LTD 
NULIS NOMINEES (AUSTRALIA) LIMITED 
TERMZ PTY LTD 
JOHN PIERCE TOBIN
BNP PARIBAS NOMS (NZ) LTD 
BNP PARIBAS NOMINEES PTY LTD 

Total Securities of Top 20 Holdings

100,627,645
54,399,237
37,205,223
20,484,219
10,007,871
2,000,270
1,954,338
1,117,147
943,459
886,673
827,136
791,328
719,438
681,688
524,312
518,370
500,000
477,154
475,874
469,344

235,610,726

18.39
9.94
6.80
3.74
1.83
0.37
0.36
0.20
0.17
0.16
0.15
0.14
0.13
0.12
0.10
0.09
0.09
0.09
0.09
0.09

43.06

Equity Trustees Limited, trustee for the Bendigo and Adelaide Bank Employee Share Plan and the Employee Share Grant Scheme, 
held a combined total of 680,302 unquoted shares. These shares have not been included in the above table but are included in 
the total of issued ordinary share capital.

Fully paid Converting Preference Shares 4 (CPS4) (ASX: BENPG) 
Names of the 20 largest holders of Converting Preference Shares 4, including the number of shares each holds and the 
percentage of Converting Preference Share 4 capital that number represents, as at 13 August 2021 are:

Rank

Name

Number of shares

% of shares

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
18
20

HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
J P MORGAN NOMINEES AUSTRALIA LIMITED
MUTUAL TRUST PTY LTD
BNP PARIBAS NOMINEES PTY LTD HUB24 CUSTODIAL SERV LTD 
CITICORP NOMINEES PTY LIMITED
BNP PARIBAS NOMINEES PTY LTD 
NETWEALTH INVESTMENTS LIMITED 
BOND STREET CUSTODIANS LIMITED 
BNP PARIBAS NOMINEES PTY LTD 
NATIONAL NOMINEES LIMITED
IOOF INVESTMENT MANAGEMENT LIMITED 
NAVIGATOR AUSTRALIA LTD 
AUSTRALIAN EXECUTOR TRUSTEES LIMITED
BERNE NO 132 NOMINEES PTY LTD <684168 A/C>
BT PORTFOLIO SERVICES LIMITED 
SOUTH BAY NOMINEES PTY LTD 
PCI PTY LTD
INVIA CUSTODIAN PTY LIMITED < SALES SETTLE A/C >
NULIS NOMINEES (AUSTRALIA) LIMITED 
SOUTH HONG NOMINEES PTY LTD 

Total Securities of Top 20 Holdings

124,404
95,741
90,242
86,531
44,268
42,762
38,866
37,018
33,475
32,479
27,507
25,724
24,463
20,274
19,462
18,000
17,715
17,677
17,590
17,000

831,198

3.87
2.98
2.81
2.69
1.38
1.33
1.21
1.15
1.04
1.01
0.86
0.80
0.76
0.63
0.61
0.56
0.55
0.55
0.55
0.53

25.84

  A N N UA L  F I N A N C I A L  R E P O R T 2 0 2 1      1 4 1

Additional information (continued) 

8 Major shareholders (continued)

BEN Capital Notes (ASX: BENPH)

Names of the 20 largest holders of Capital Notes, including the number of notes each holds and the percentage of notes 
outstanding that number represents, as at 13 August 2021 are:

Rank Name

Number of notes

% of notes

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
J P MORGAN NOMINEES AUSTRALIA LIMITED
BNP PARIBAS NOMINEES PTY LTD HUB24 CUSTODIAL SERV LTD 
INVIA CUSTODIAN PTY LIMITED < SALES SETTLE A/C >
BNP PARIBAS NOMS PTY LTD 
BNP PARIBAS NOMINEES PTY LTD 
DIOCESE DEVELOPMENT FUND - CATHOLIC DIOCESE OF PARRAMATTA
NATIONAL NOMINEES LIMITED
MUTUAL TRUST PTY LTD
CITICORP NOMINEES PTY LIMITED
AUSTRALIAN EXECUTOR TRUSTEES LIMITED
SANDHURST TRUSTEES LTD 
MERCHANT FOUNDATION PTY LTD 
BOND STREET CUSTODIANS LIMITED 
BNP PARIBAS NOMINEES PTY LTD 
NETWEALTH INVESTMENTS LIMITED 
MEYER TIMBER CONSOLIDATED PTY LTD
THE TRUST COMPANY (AUSTRALIA) LIMITED 
ZW 2 PTY LTD
BERNE NO 132 NOMINEES PTY LTD <684168 A/C>

472,466
343,784
170,830
138,221
96,792
89,106
48,600
47,833
40,811
39,477
31,696
31,514
28,998
24,607
24,007
21,409
15,000
14,670
13,943
13,250

9.40
6.84
3.40
2.75
1.93
1.77
0.97
0.95
0.81
0.79
0.63
0.63
0.58
0.49
0.48
0.43
0.30
0.29
0.28
0.26

1,707,014

33.97

The Convertible Preference Shares 2 were removed from Official Quotation at the close of trading on Monday, 30 November 
2020 following the resale and redemption of the Notes.

The Convertible Preference Shares 3 were removed from Official Quotation at the close of trading on Tuesday, 15 June 2021 
following the resale and redemption of the Notes.

9 Voting rights

Under the Company’s Constitution, each person who is a voting Shareholder and who is present at a general meeting of the 
Company in person or by proxy, attorney or official representative is entitled to one vote on a show of hands or, on a poll, one 
vote for each fully paid ordinary share held. In the case of an equality of votes the Chair has, on both a show of hands and at a 
poll, a casting vote in addition to the vote to which the Chair may be entitled as a shareholder, proxy, attorney or duly appointed 
representative of a shareholder.

With respect to each person that is a holder of preference shares under the Company’s Constitution each holder is not entitled to 
vote at any general meeting of the Company except: 

a)  on any resolution during a period in which a dividend or part of a dividend remains unpaid

b)  on any resolution:

• 

• 

• 

• 

to reduce the share capital of the Company (other than a resolution to approve a redemption of the holder’s 
class of preference shares)

that affects rights attached to the holder’s class of preference shares

to wind up the Company

for the disposal of the whole of the property, business and undertaking of the Company

c)  on a resolution to approve the terms of a buy-back agreement (other than a resolution to approve a redemption of 

the holder’s class of preference shares)

d)  during a winding-up of the Company, in which case a holder will have the same rights as to manner of attendance and 

voting as a holder of ordinary shares with one vote per preference share.

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  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      1 4 3

144      A N N UA L F I N A N C I A L R E P O R T 2 0 2 1

About our front cover

This year’s cover page is dedicated to the resilience, 
professionalism, and dedication of our people. Without 
their expertise and efforts, the results and achievements 
outlined in this document would not have been possible, 
and importantly, our Bank would not have been 
able to support our customers, communities and all 
stakeholders to the extent we have.

Jess Brawn is a Local Engagement Officer at our 
Mitchell Street branch in Bendigo. Like many of 
our frontline staff, Jess has been a friendly face for 
customers – and a connection for our communities - as 
they navigated the uncertainty of the last 18 months. 
Jess and the team have ensured the highest levels of 
safety and hygiene in their branch so that customers 
can continue to access essential banking services.

Jess works in one of our reimagined branches that 
brings together our customer, community and digital 
strengths to reimagine banking for the future. Our 
Mitchell Street branch includes space for retail pop-ups 
where local businesses can showcase their products 
and services.

As a purpose-led organisation, our business attracts 
people who are passionate about community. 
Throughout COVID-19, our people have been 
experiencing the same challenges as the wider 
community, but their adaptability and passion have 
seen them prioritise the needs of our customers and 
communities, ultimately contributing to Australia’s 
economic recovery and ongoing resilience. 

We know that when we support and invest in our 
people, our customers, communities and stakeholders 
benefit the most.

  A N N UA L  F I N A N C I A L   R E P O R T 2 0 2 1      1 4 5

Australia’s Bank of Choice

Annual Financial Report 2020 
Bendigo and Adelaide Bank Limited. 
ABN 11 068 049 178