ANNUAL REPORT FISCAL YEAR 2019
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CARMAX, INC. | 12800 TUCKAHOE CREEK PARKWAY | RICHMOND, VIRGINIA 23238 | 804 747 0422 | WWW.CARMAX.COM
CARMAX MERRILL -- OUTSIDE -- 1/4" HT -- CYAN MAGENTA YELLOW BLACK PMS 116 --
CARMAX CARES Our associates are champions of our deep-rooted commitment to our communities. In fiscal
CARMAX CARES Our associates are champions of our deep-rooted commitment to our communities. In fiscal
CARMAX CARES Our associates are champions of our deep-rooted commitment to our communities. In fiscal
CARMAX CARES Our associates are champions of our deep-rooted commitment to our communities. In fiscal
2019, more than 45% of CarMax associates engaged with one of our community programs, such as associate-led volunteer team
2019, more than 45% of CarMax associates engaged with one of our community programs, such as associate-led volunteer team
2019, more than 45% of CarMax associates engaged with one of our community programs, such as associate-led volunteer team
2019, more than 45% of CarMax associates engaged with one of our community programs, such as associate-led volunteer team
builders, service projects and matching gifts opportunities. Pictured here are CarMax volunteers assisting the American Red Cross (left)
builders, service projects and matching gifts opportunities. Pictured here are CarMax volunteers assisting the American Red Cross (left)
builders, service projects and matching gifts opportunities. Pictured here are CarMax volunteers assisting the American Red Cross (left)
builders, service projects and matching gifts opportunities. Pictured here are CarMax volunteers assisting the American Red Cross (left)
and participating in a KaBOOM! playground build (right). Since 2003, CarMax and The CarMax Foundation have donated more than
and participating in a KaBOOM! playground build (right). Since 2003, CarMax and The CarMax Foundation have donated more than
and participating in a KaBOOM! playground build (right). Since 2003, CarMax and The CarMax Foundation have donated more than
and participating in a KaBOOM! playground build (right). Since 2003, CarMax and The CarMax Foundation have donated more than
$55 million to enrich the communities where our associates live and work.
$55 million to enrich the communities where our associates live and work.
$55 million to enrich the communities where our associates live and work.
$55 million to enrich the communities where our associates live and work.
200+
200+
200+
200+
locations
locations
locations
locations
nationwide
nationwide
nationwide
nationwide
(and growing!)
(and growing!)
(and growing!)
(and growing!)
CARMAX MARKETS
CARMAX MARKETS
CARMAX MARKETS
CARMAX MARKETS
` Existing Television Markets
` Existing Television Markets
` Existing Television Markets
` Existing Television Markets
` New Television Markets
` New Television Markets
` New Television Markets
` New Television Markets
Opening in Fiscal 2020
Opening in Fiscal 2020
Opening in Fiscal 2020
Opening in Fiscal 2020
(Size of markers is based on
number of CarMax stores in
each market)
(Size of markers is based on
number of CarMax stores in
each market)
(Size of markers is based on
(Size of markers is based on
number of CarMax stores in
number of CarMax stores in
each market)
each market)
UTAH
UTAH
UTAH
Salt Lake City
Salt Lake City
Salt Lake City
UTAH
Salt Lake City
VIRGINIA
VIRGINIA
VIRGINIA
VIRGINIA
Charlottesville
Charlottesville
Charlottesville
Charlottesville
Harrisonburg
Harrisonburg
Harrisonburg
Harrisonburg
Lynchburg
Lynchburg
Lynchburg
Lynchburg
Norfolk / Virginia Beach (2)
Norfolk / Virginia Beach (2)
Norfolk / Virginia Beach (2)
Norfolk / Virginia Beach (2)
Richmond (2)
Richmond (2)
Richmond (2)
Richmond (2)
WASHINGTON
WASHINGTON
WASHINGTON
WASHINGTON
Seattle (3)
Seattle (3)
Seattle (3)
Seattle (3)
Spokane
Spokane
Spokane
Spokane
WASHINGTON, D.C. /
BALTIMORE (9)
WASHINGTON, D.C. /
BALTIMORE (9)
WASHINGTON, D.C. /
WASHINGTON, D.C. /
BALTIMORE (9)
BALTIMORE (9)
WISCONSIN
WISCONSIN
WISCONSIN
WISCONSIN
Madison
Madison
Madison
Madison
Milwaukee (2)
Milwaukee (2)
Milwaukee (2)
Milwaukee (2)
CORPORATE & SHAREHOLDER INFOR MATION
CORPORATE & SHAREHOLDE R INFORMATION
CORPORATE & SHAREHOLDER INFOR MATION
CORPORATE & SHAREHOLDE R INFORMATION
HOME OFFICE
HOME OFFICE
HOME OFFICE
HOME OFFICE
CarMax, Inc.
CarMax, Inc.
CarMax, Inc.
CarMax, Inc.
12800 Tuckahoe Creek Parkway
12800 Tuckahoe Creek Parkway
12800 Tuckahoe Creek Parkway
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
Richmond, Virginia 23238
Richmond, Virginia 23238
Richmond, Virginia 23238
Telephone: (804) 747- 0422
Telephone: (804) 747- 0422
Telephone: (804) 747- 0422
Telephone: (804) 747- 0422
WEBSITE
WEBSITE
WEBSITE
WEBSITE
www.carmax.com
www.carmax.com
www.carmax.com
www.carmax.com
CarMax Home Office
CarMax Home Office
CarMax Home Office
CarMax Home Office
12800 Tuckahoe Creek Parkway
12800 Tuckahoe Creek Parkway
12800 Tuckahoe Creek Parkway
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
Richmond, Virginia 23238
Richmond, Virginia 23238
Richmond, Virginia 23238
STOCK INFORMATION
STOCK INFORMATION
STOCK INFORMATION
STOCK INFORMATION
under the ticker symbol KMX.
under the ticker symbol KMX.
under the ticker symbol KMX.
under the ticker symbol KMX.
ANNUAL SHAREHOLDERS’ MEETING
ANNUAL SHAREHOLDERS’ MEETING
ANNUAL SHAREHOLDERS’ MEETING
ANNUAL SHAREHOLDERS’ MEETING
Tuesday, June 25, 2019, at 1:00 p.m. ET
Tuesday, June 25, 2019, at 1:00 p.m. ET
Tuesday, June 25, 2019, at 1:00 p.m. ET
Tuesday, June 25, 2019, at 1:00 p.m. ET
CarMax, Inc. common stock is traded on the New York Stock Exchange
CarMax, Inc. common stock is traded on the New York Stock Exchange
CarMax, Inc. common stock is traded on the New York Stock Exchange
CarMax, Inc. common stock is traded on the New York Stock Exchange
As of February 28, 2019, there were approximately 3,100 CarMax
As of February 28, 2019, there were approximately 3,100 CarMax
As of February 28, 2019, there were approximately 3,100 CarMax
As of February 28, 2019, there were approximately 3,100 CarMax
shareholders of record. This number excludes shareholders holding
shareholders of record. This number excludes shareholders holding
shareholders of record. This number excludes shareholders holding
shareholders of record. This number excludes shareholders holding
stock under nominee security position listings.
stock under nominee security position listings.
stock under nominee security position listings.
stock under nominee security position listings.
TRANSFER AGENT AND REGISTRAR
TRANSFER AGENT AND REGISTRAR
TRANSFER AGENT AND REGISTRAR
TRANSFER AGENT AND REGISTRAR
Contact our transfer agent for questions regarding your stock certifi-
Contact our transfer agent for questions regarding your stock certifi-
Contact our transfer agent for questions regarding your stock certifi-
Contact our transfer agent for questions regarding your stock certifi-
cates, including changes of address, name or ownership; lost cer-
cates, including changes of address, name or ownership; lost cer-
cates, including changes of address, name or ownership; lost cer-
cates, including changes of address, name or ownership; lost cer-
tificates; or to consolidate multiple accounts.
tificates; or to consolidate multiple accounts.
tificates; or to consolidate multiple accounts.
tificates; or to consolidate multiple accounts.
American Stock Transfer & Trust Company, LLC
American Stock Transfer & Trust Company, LLC
American Stock Transfer & Trust Company, LLC
American Stock Transfer & Trust Company, LLC
6201 15th Avenue
6201 15th Avenue
6201 15th Avenue
6201 15th Avenue
Brooklyn, NY 11219
Brooklyn, NY 11219
Brooklyn, NY 11219
Brooklyn, NY 11219
Toll free: (866) 714-7297
Toll free: (866) 714-7297
Toll free: (866) 714-7297
Toll free: (866) 714-7297
Via email: info@amstock.com
Via email: info@amstock.com
Via email: info@amstock.com
Via email: info@amstock.com
Website: www.astfinancial.com
Website: www.astfinancial.com
Website: www.astfinancial.com
Website: www.astfinancial.com
INDEPENDENT AUDITORS
INDEPENDENT AUDITORS
INDEPENDENT AUDITORS
INDEPENDENT AUDITORS
KPMG LLP
KPMG LLP
KPMG LLP
KPMG LLP
1021 East Cary Street, Suite 2000
1021 East Cary Street, Suite 2000
1021 East Cary Street, Suite 2000
1021 East Cary Street, Suite 2000
Richmond, Virginia 23219
Richmond, Virginia 23219
Richmond, Virginia 23219
Richmond, Virginia 23219
FINANCIAL INFORMATION
FINANCIAL INFORMATION
FINANCIAL INFORMATION
FINANCIAL INFORMATION
For quarterly sales and earnings information, financial reports, fil-
For quarterly sales and earnings information, financial reports, fil-
For quarterly sales and earnings information, financial reports, fil-
For quarterly sales and earnings information, financial reports, fil-
ings with the Securities and Exchange Commission, news releases
ings with the Securities and Exchange Commission, news releases
ings with the Securities and Exchange Commission, news releases
ings with the Securities and Exchange Commission, news releases
and other investor information, please visit our investor website at
and other investor information, please visit our investor website at
and other investor information, please visit our investor website at
and other investor information, please visit our investor website at
investors.carmax.com. Information may also be obtained from the
investors.carmax.com. Information may also be obtained from the
investors.carmax.com. Information may also be obtained from the
investors.carmax.com. Information may also be obtained from the
Investor Relations Department at:
Investor Relations Department at:
Investor Relations Department at:
Investor Relations Department at:
Email: investor_relations@carmax.com
Email: investor_relations@carmax.com
Email: investor_relations@carmax.com
Email: investor_relations@carmax.com
Telephone: (804) 747- 0422, ext. 4391
Telephone: (804) 747- 0422, ext. 4391
Telephone: (804) 747- 0422, ext. 4391
Telephone: (804) 747- 0422, ext. 4391
CORPORATE GOVERNANCE INFORMATION
CORPORATE GOVERNANCE INFORMATION
CORPORATE GOVERNANCE INFORMATION
CORPORATE GOVERNANCE INFORMATION
Copies of the CarMax Corporate Governance Guidelines, the Code of
Copies of the CarMax Corporate Governance Guidelines, the Code of
Copies of the CarMax Corporate Governance Guidelines, the Code of
Copies of the CarMax Corporate Governance Guidelines, the Code of
Business Conduct, and the charters for each of the Audit Committee,
Business Conduct, and the charters for each of the Audit Committee,
Business Conduct, and the charters for each of the Audit Committee,
Business Conduct, and the charters for each of the Audit Committee,
Nominating and Governance Committee and Compensation and
Nominating and Governance Committee and Compensation and
Nominating and Governance Committee and Compensation and
Nominating and Governance Committee and Compensation and
Personnel Committee are available from our investor website, at
Personnel Committee are available from our investor website, at
Personnel Committee are available from our investor website, at
Personnel Committee are available from our investor website, at
investors.carmax.com, under the corporate governance tab. Alter na-
investors.carmax.com, under the corporate governance tab. Alter na-
investors.carmax.com, under the corporate governance tab. Alter na-
investors.carmax.com, under the corporate governance tab. Alter na-
tively, shareholders may obtain, without charge, copies of these docu-
tively, shareholders may obtain, without charge, copies of these docu-
tively, shareholders may obtain, without charge, copies of these docu-
tively, shareholders may obtain, without charge, copies of these docu-
ments by writing to Investor Relations at the CarMax home office.
ments by writing to Investor Relations at the CarMax home office.
ments by writing to Investor Relations at the CarMax home office.
ments by writing to Investor Relations at the CarMax home office.
INVESTOR RELATIONS
INVESTOR RELATIONS
INVESTOR RELATIONS
INVESTOR RELATIONS
Security analysts and investors are invited to contact:
Security analysts and investors are invited to contact:
Security analysts and investors are invited to contact:
Security analysts and investors are invited to contact:
Katharine Kenny, Vice President, Investor Relations
Katharine Kenny, Vice President, Investor Relations
Katharine Kenny, Vice President, Investor Relations
Katharine Kenny, Vice President, Investor Relations
Telephone: (804) 935-4591
Telephone: (804) 935-4591
Telephone: (804) 935-4591
Telephone: (804) 935-4591
Email: katharine_kenny@carmax.com
Email: katharine_kenny@carmax.com
Email: katharine_kenny@carmax.com
Email: katharine_kenny@carmax.com
GENERAL INFORMATION
GENERAL INFORMATION
GENERAL INFORMATION
GENERAL INFORMATION
Members of the media and others seeking general information about
Members of the media and others seeking general information about
Members of the media and others seeking general information about
Members of the media and others seeking general information about
CarMax should contact:
CarMax should contact:
CarMax should contact:
CarMax should contact:
Catherine Gryp, Director, Public Relations
Catherine Gryp, Director, Public Relations
Catherine Gryp, Director, Public Relations
Catherine Gryp, Director, Public Relations
Telephone: (855) 887-2915
Telephone: (855) 887-2915
Telephone: (855) 887-2915
Telephone: (855) 887-2915
Email: pr@carmax.com
Email: pr@carmax.com
Email: pr@carmax.com
Email: pr@carmax.com
DESIGN: VIVO DESIGN, INC. STORE PHOTOGRAPHY: JEFF ZARUBA
DESIGN: VIVO DESIGN, INC. STORE PHOTOGRAPHY: JEFF ZARUBA
DESIGN: VIVO DESIGN, INC. STORE PHOTOGRAPHY: JEFF ZARUBA
DESIGN: VIVO DESIGN, INC. STORE PHOTOGRAPHY: JEFF ZARUBA
CARMAX MERRILL -- INSIDE -- 1/4" HT -- CYAN MAGENTA YELLOW BLACK PMS 116 --
* Opening in fiscal 2020
* Opening in fiscal 2020
* Opening in fiscal 2020
* Opening in fiscal 2020
(including one store each in
(including one store each in
(including one store each in
(including one store each in
Atlanta, Dallas/Fort Worth,
Atlanta, Dallas/Fort Worth,
Atlanta, Dallas/Fort Worth,
Atlanta, Dallas/Fort Worth,
Memphis, Nashville, Phoenix,
Memphis, Nashville, Phoenix,
Memphis, Nashville, Phoenix,
Memphis, Nashville, Phoenix,
Portland and San Francisco)
Portland and San Francisco)
Portland and San Francisco)
Portland and San Francisco)
C ARMAX USED C AR STORES
CARMAX USED CA R S TO RES
CARMAX USED C AR ST ORES
CARMAX USED C AR ST ORES
ALABAMA
ALABAMA
ALABAMA
ALABAMA
Birmingham
Birmingham
Birmingham
Birmingham
Dothan
Dothan
Dothan
Dothan
Huntsville
Huntsville
Huntsville
Huntsville
Mobile/Pensacola (2)
Mobile/Pensacola (2)
Mobile/Pensacola (2)
Mobile/Pensacola (2)
Montgomery
Montgomery
Montgomery
Montgomery
ARIZONA
ARIZONA
ARIZONA
ARIZONA
Phoenix* (3)
Phoenix* (3)
Phoenix* (3)
Phoenix* (3)
Tucson
Tucson
Tucson
Tucson
CALIFORNIA
CALIFORNIA
CALIFORNIA
CALIFORNIA
Bakersfield
Bakersfield
Bakersfield
Bakersfield
Fresno
Fresno
Fresno
Fresno
Los Angeles (12)
Los Angeles (12)
Los Angeles (12)
Los Angeles (12)
Palm Springs*
Palm Springs*
Palm Springs*
Palm Springs*
Sacramento (4)
Sacramento (4)
Sacramento (4)
Sacramento (4)
San Diego (2)
San Diego (2)
San Diego (2)
San Diego (2)
San Francisco* (6)
San Francisco* (6)
San Francisco* (6)
San Francisco* (6)
COLORADO
COLORADO
COLORADO
COLORADO
Colorado Springs
Colorado Springs
Colorado Springs
Colorado Springs
Denver (5)
Denver (5)
Denver (5)
Denver (5)
FLORIDA
FLORIDA
FLORIDA
FLORIDA
Ft. Myers (2)
Ft. Myers (2)
Ft. Myers (2)
Ft. Myers (2)
Gainesville
Gainesville
Gainesville
Gainesville
Jacksonville (2)
Jacksonville (2)
Jacksonville (2)
Jacksonville (2)
Miami (6)
Miami (6)
Miami (6)
Miami (6)
Orlando (4)
Orlando (4)
Orlando (4)
Orlando (4)
Tallahassee
Tallahassee
Tallahassee
Tallahassee
Tampa (2)
Tampa (2)
Tampa (2)
Tampa (2)
KENTUCKY
Lexington
Louisville
KENTUCKY
KENTUCKY
KENTUCKY
Lexington
Lexington
Lexington
Louisville
Louisville
Louisville
LOUISIANA
LOUISIANA
LOUISIANA
LOUISIANA
Baton Rouge
Baton Rouge
Baton Rouge
Baton Rouge
Lafayette
Lafayette
Lafayette
Lafayette
New Orleans
New Orleans
New Orleans
New Orleans
Shreveport
Shreveport
Shreveport
Shreveport
GEORGIA
GEORGIA
GEORGIA
GEORGIA
Atlanta* (7)
Atlanta* (7)
Atlanta* (7)
Atlanta* (7)
Augusta
Augusta
Augusta
Augusta
Columbus
Columbus
Columbus
Columbus
Macon
Macon
Macon
Macon
Savannah
Savannah
Savannah
Savannah
IDAHO
IDAHO
IDAHO
IDAHO
Boise
Boise
Boise
Boise
ILLINOIS
ILLINOIS
ILLINOIS
ILLINOIS
Bloomington
Bloomington
Bloomington
Bloomington
Champaign
Champaign
Champaign
Champaign
Chicago (8)
Chicago (8)
Chicago (8)
Chicago (8)
MAINE
Portland
MAINE
MAINE
MAINE
Portland
Portland
Portland
MARYLAND
MARYLAND
MARYLAND
MARYLAND
Salisbury
Salisbury
Salisbury
Salisbury
MASSACHUSETTS
MASSACHUSETTS
MASSACHUSETTS
Boston (4)
Boston (4)
Boston (4)
MASSACHUSETTS
Boston (4)
MICHIGAN
MICHIGAN
MICHIGAN
MICHIGAN
Grand Rapids
Grand Rapids
Grand Rapids
Grand Rapids
MINNESOTA
MINNESOTA
MINNESOTA
Minneapolis/St. Paul (2)
Minneapolis/St. Paul (2)
Minneapolis/St. Paul (2)
MINNESOTA
Minneapolis/St. Paul (2)
CONNECTICUT
CONNECTICUT
CONNECTICUT
Hartford /New Haven (3)
Hartford /New Haven (3)
Hartford /New Haven (3)
CONNECTICUT
Hartford /New Haven (3)
INDIANA
INDIANA
INDIANA
INDIANA
Fort Wayne*
Fort Wayne*
Fort Wayne*
Fort Wayne*
Indianapolis
Indianapolis
Indianapolis
Indianapolis
MISSISSIPPI
MISSISSIPPI
MISSISSIPPI
MISSISSIPPI
Gulfport*
Gulfport*
Gulfport*
Gulfport*
Jackson
Jackson
Jackson
Jackson
Tupelo
Tupelo
Tupelo
Tupelo
NEVADA
NEVADA
NEVADA
NEVADA
Las Vegas (3)
Las Vegas (3)
Las Vegas (3)
Las Vegas (3)
Reno
Reno
Reno
Reno
PENNSYLVANIA
PENNSYLVANIA
PENNSYLVANIA
PENNSYLVANIA
Lancaster (2)
Lancaster (2)
Lancaster (2)
Lancaster (2)
Philadelphia (5)
Philadelphia (5)
Philadelphia (5)
Philadelphia (5)
NEW MEXICO
NEW MEXICO
NEW MEXICO
NEW MEXICO
Albuquerque (2)
Albuquerque (2)
Albuquerque (2)
Albuquerque (2)
RHODE ISLAND
RHODE ISLAND
RHODE ISLAND
RHODE ISLAND
Providence (2)
Providence (2)
Providence (2)
Providence (2)
NEW YORK
NEW YORK
NEW YORK
NEW YORK
Albany
Albany
Albany
Albany
Buffalo
Buffalo
Buffalo
Buffalo
Rochester
Rochester
Rochester
Rochester
NORTH CAROLINA
NORTH CAROLINA
NORTH CAROLINA
NORTH CAROLINA
Charlotte (4)
Charlotte (4)
Charlotte (4)
Charlotte (4)
Greensboro (2)
Greensboro (2)
Greensboro (2)
Greensboro (2)
Greenville
Greenville
Greenville
Greenville
Raleigh (3)
Raleigh (3)
Raleigh (3)
Raleigh (3)
Wilmington
Wilmington
Wilmington
Wilmington
OHIO
OHIO
OHIO
OHIO
Cincinnati
Cincinnati
Cincinnati
Cincinnati
Cleveland
Cleveland
Cleveland
Cleveland
Columbus (2)
Columbus (2)
Columbus (2)
Columbus (2)
Dayton
Dayton
Dayton
Dayton
OKLAHOMA
OKLAHOMA
OKLAHOMA
OKLAHOMA
Oklahoma City (2)
Oklahoma City (2)
Oklahoma City (2)
Oklahoma City (2)
Tulsa
Tulsa
Tulsa
Tulsa
SOUTH CAROLINA
SOUTH CAROLINA
SOUTH CAROLINA
SOUTH CAROLINA
Charleston
Charleston
Charleston
Charleston
Columbia
Columbia
Columbia
Columbia
Greenville
Greenville
Greenville
Greenville
Myrtle Beach
Myrtle Beach
Myrtle Beach
Myrtle Beach
TENNESSEE
TENNESSEE
TENNESSEE
TENNESSEE
Bristol
Bristol
Bristol
Bristol
Chattanooga
Chattanooga
Chattanooga
Chattanooga
Jackson
Jackson
Jackson
Jackson
Knoxville
Knoxville
Knoxville
Knoxville
Memphis* (2)
Memphis* (2)
Memphis* (2)
Memphis* (2)
Nashville* (4)
Nashville* (4)
Nashville* (4)
Nashville* (4)
TEXAS
TEXAS
TEXAS
TEXAS
Austin (2)
Austin (2)
Austin (2)
Austin (2)
Corpus Christi
Corpus Christi
Corpus Christi
Corpus Christi
Dallas / Fort Worth* (7)
Dallas / Fort Worth* (7)
Dallas / Fort Worth* (7)
Dallas / Fort Worth* (7)
El Paso
El Paso
El Paso
El Paso
Houston (6)
Houston (6)
Houston (6)
Houston (6)
Lubbock*
Lubbock*
Lubbock*
Lubbock*
McAllen*
McAllen*
McAllen*
McAllen*
San Antonio (2)
San Antonio (2)
San Antonio (2)
San Antonio (2)
Tyler
Tyler
Tyler
Tyler
Waco*
Waco*
Waco*
Waco*
IOWA
IOWA
IOWA
IOWA
Des Moines
Des Moines
Des Moines
Des Moines
MISSOURI
St. Louis (3)
MISSOURI
St. Louis (3)
MISSOURI
MISSOURI
St. Louis (3)
St. Louis (3)
OREGON
OREGON
OREGON
OREGON
Portland* (4)
Portland* (4)
Portland* (4)
Portland* (4)
KANSAS
KANSAS
KANSAS
KANSAS
Kansas City (2)
Kansas City (2)
Kansas City (2)
Kansas City (2)
Wichita
Wichita
Wichita
Wichita
NEBRASKA
NEBRASKA
NEBRASKA
NEBRASKA
Omaha
Omaha
Omaha
Omaha
(cid:1006)(cid:1004)(cid:1005)(cid:1013)(cid:3)(cid:62)(cid:286)(cid:410)(cid:410)(cid:286)(cid:396)(cid:3)(cid:410)(cid:381)(cid:3)(cid:94)(cid:346)(cid:258)(cid:396)(cid:286)(cid:346)(cid:381)(cid:367)(cid:282)(cid:286)(cid:396)(cid:400)(cid:3)
(cid:3)
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(cid:936)(cid:1009)(cid:1009)(cid:3)(cid:373)(cid:349)(cid:367)(cid:367)(cid:349)(cid:381)(cid:374)(cid:3)(cid:410)(cid:381)(cid:3)(cid:286)(cid:374)(cid:396)(cid:349)(cid:272)(cid:346)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:272)(cid:381)(cid:373)(cid:373)(cid:437)(cid:374)(cid:349)(cid:410)(cid:349)(cid:286)(cid:400)(cid:3)(cid:449)(cid:346)(cid:286)(cid:396)(cid:286)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:258)(cid:400)(cid:400)(cid:381)(cid:272)(cid:349)(cid:258)(cid:410)(cid:286)(cid:400)(cid:3)(cid:367)(cid:349)(cid:448)(cid:286)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:449)(cid:381)(cid:396)(cid:364)(cid:856)(cid:3)(cid:3)
(cid:3)
(cid:100)(cid:381)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:258)(cid:400)(cid:400)(cid:381)(cid:272)(cid:349)(cid:258)(cid:410)(cid:286)(cid:400)(cid:855)(cid:3)(cid:349)(cid:410)(cid:3)(cid:349)(cid:400)(cid:3)(cid:258)(cid:3)(cid:393)(cid:396)(cid:349)(cid:448)(cid:349)(cid:367)(cid:286)(cid:336)(cid:286)(cid:3)(cid:410)(cid:381)(cid:3)(cid:449)(cid:381)(cid:396)(cid:364)(cid:3)(cid:258)(cid:367)(cid:381)(cid:374)(cid:336)(cid:400)(cid:349)(cid:282)(cid:286)(cid:3)(cid:455)(cid:381)(cid:437)(cid:3)(cid:258)(cid:400)(cid:3)(cid:455)(cid:381)(cid:437)(cid:3)(cid:410)(cid:258)(cid:364)(cid:286)(cid:3)(cid:272)(cid:258)(cid:396)(cid:286)(cid:3)(cid:381)(cid:296)(cid:3)(cid:286)(cid:258)(cid:272)(cid:346)(cid:3)(cid:381)(cid:410)(cid:346)(cid:286)(cid:396)(cid:853)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:272)(cid:437)(cid:400)(cid:410)(cid:381)(cid:373)(cid:286)(cid:396)(cid:400)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)
(cid:272)(cid:381)(cid:373)(cid:373)(cid:437)(cid:374)(cid:349)(cid:410)(cid:349)(cid:286)(cid:400)(cid:856)(cid:3)(cid:3)(cid:122)(cid:381)(cid:437)(cid:3)(cid:258)(cid:396)(cid:286)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:364)(cid:286)(cid:455)(cid:3)(cid:410)(cid:381)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:400)(cid:437)(cid:272)(cid:272)(cid:286)(cid:400)(cid:400)(cid:3)(cid:381)(cid:296)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:381)(cid:396)(cid:336)(cid:258)(cid:374)(cid:349)(cid:460)(cid:258)(cid:410)(cid:349)(cid:381)(cid:374)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:47)(cid:859)(cid:373)(cid:3)(cid:393)(cid:396)(cid:381)(cid:437)(cid:282)(cid:3)(cid:381)(cid:296)(cid:3)(cid:346)(cid:381)(cid:449)(cid:3)(cid:455)(cid:381)(cid:437)(cid:3)(cid:282)(cid:286)(cid:373)(cid:381)(cid:374)(cid:400)(cid:410)(cid:396)(cid:258)(cid:410)(cid:286)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)
(cid:396)(cid:286)(cid:373)(cid:258)(cid:396)(cid:364)(cid:258)(cid:271)(cid:367)(cid:286)(cid:3)(cid:272)(cid:437)(cid:367)(cid:410)(cid:437)(cid:396)(cid:286)(cid:3)(cid:286)(cid:448)(cid:286)(cid:396)(cid:455)(cid:3)(cid:282)(cid:258)(cid:455)(cid:856)(cid:3)(cid:3)(cid:100)(cid:381)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:272)(cid:437)(cid:400)(cid:410)(cid:381)(cid:373)(cid:286)(cid:396)(cid:400)(cid:853)(cid:3)(cid:272)(cid:381)(cid:373)(cid:373)(cid:437)(cid:374)(cid:349)(cid:410)(cid:349)(cid:286)(cid:400)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:400)(cid:346)(cid:258)(cid:396)(cid:286)(cid:346)(cid:381)(cid:367)(cid:282)(cid:286)(cid:396)(cid:400)(cid:855)(cid:3)(cid:258)(cid:3)(cid:400)(cid:349)(cid:374)(cid:272)(cid:286)(cid:396)(cid:286)(cid:3)(cid:410)(cid:346)(cid:258)(cid:374)(cid:364)(cid:3)(cid:455)(cid:381)(cid:437)(cid:3)(cid:296)(cid:396)(cid:381)(cid:373)(cid:3)(cid:258)(cid:367)(cid:367)(cid:3)(cid:381)(cid:296)(cid:3)(cid:437)(cid:400)(cid:3)(cid:258)(cid:410)(cid:3)
(cid:18)(cid:258)(cid:396)(cid:68)(cid:258)(cid:454)(cid:856)(cid:3)(cid:3)(cid:4)(cid:374)(cid:282)(cid:3)(cid:258)(cid:3)(cid:400)(cid:393)(cid:286)(cid:272)(cid:349)(cid:258)(cid:367)(cid:3)(cid:410)(cid:346)(cid:258)(cid:374)(cid:364)(cid:3)(cid:455)(cid:381)(cid:437)(cid:3)(cid:410)(cid:381)(cid:3)(cid:17)(cid:349)(cid:367)(cid:367)(cid:3)(cid:100)(cid:349)(cid:286)(cid:296)(cid:286)(cid:367)(cid:853)(cid:3)(cid:381)(cid:437)(cid:396)(cid:3)(cid:367)(cid:381)(cid:374)(cid:336)(cid:286)(cid:400)(cid:410)(cid:3)(cid:400)(cid:286)(cid:396)(cid:448)(cid:349)(cid:374)(cid:336)(cid:3)(cid:271)(cid:381)(cid:258)(cid:396)(cid:282)(cid:3)(cid:373)(cid:286)(cid:373)(cid:271)(cid:286)(cid:396)(cid:3)(cid:449)(cid:346)(cid:381)(cid:3)(cid:349)(cid:400)(cid:3)(cid:396)(cid:286)(cid:410)(cid:349)(cid:396)(cid:349)(cid:374)(cid:336)(cid:3)(cid:258)(cid:296)(cid:410)(cid:286)(cid:396)(cid:3)(cid:1005)(cid:1010)(cid:3)(cid:455)(cid:286)(cid:258)(cid:396)(cid:400)(cid:3)(cid:381)(cid:374)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)
(cid:271)(cid:381)(cid:258)(cid:396)(cid:282)(cid:856)(cid:3)(cid:3)
(cid:3)
(cid:116)(cid:286)(cid:859)(cid:396)(cid:286)(cid:3)(cid:286)(cid:454)(cid:272)(cid:349)(cid:410)(cid:286)(cid:282)(cid:3)(cid:258)(cid:271)(cid:381)(cid:437)(cid:410)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:296)(cid:437)(cid:410)(cid:437)(cid:396)(cid:286)(cid:3)(cid:258)(cid:400)(cid:3)(cid:449)(cid:286)(cid:3)(cid:396)(cid:286)(cid:448)(cid:381)(cid:367)(cid:437)(cid:410)(cid:349)(cid:381)(cid:374)(cid:349)(cid:460)(cid:286)(cid:3)(cid:410)(cid:346)(cid:286)(cid:3)(cid:349)(cid:374)(cid:282)(cid:437)(cid:400)(cid:410)(cid:396)(cid:455)(cid:3)(cid:381)(cid:374)(cid:272)(cid:286)(cid:3)(cid:258)(cid:336)(cid:258)(cid:349)(cid:374)(cid:856)(cid:3)
(cid:3)
(cid:3)
(cid:17)(cid:349)(cid:367)(cid:367)(cid:3)(cid:69)(cid:258)(cid:400)(cid:346)(cid:3)
(cid:87)(cid:396)(cid:286)(cid:400)(cid:349)(cid:282)(cid:286)(cid:374)(cid:410)(cid:3)(cid:258)(cid:374)(cid:282)(cid:3)(cid:18)(cid:346)(cid:349)(cid:286)(cid:296)(cid:3)(cid:28)(cid:454)(cid:286)(cid:272)(cid:437)(cid:410)(cid:349)(cid:448)(cid:286)(cid:3)(cid:75)(cid:296)(cid:296)(cid:349)(cid:272)(cid:286)(cid:396)(cid:3)
(cid:3)
(cid:4)(cid:393)(cid:396)(cid:349)(cid:367)(cid:3)(cid:1005)(cid:1013)(cid:853)(cid:3)(cid:1006)(cid:1004)(cid:1005)(cid:1013)(cid:3)
(cid:3)
(cid:1005)
(cid:18)(cid:258)(cid:396)(cid:68)(cid:258)(cid:454)(cid:853)(cid:3)(cid:47)(cid:374)(cid:272)(cid:856)(cid:3)(cid:3)(cid:3)(cid:38)(cid:349)(cid:400)(cid:272)(cid:258)(cid:367)(cid:3)(cid:1006)(cid:1004)(cid:1005)(cid:1013)(cid:3)
(cid:3)
(cid:41)(cid:76)(cid:81)(cid:68)(cid:81)(cid:70)(cid:76)(cid:68)(cid:79)(cid:3)(cid:43)(cid:76)(cid:74)(cid:75)(cid:79)(cid:76)(cid:74)(cid:75)(cid:87)(cid:86)(cid:3)
(cid:49)(cid:72)(cid:87)(cid:3)(cid:86)(cid:68)(cid:79)(cid:72)(cid:86)(cid:3)(cid:68)(cid:81)(cid:71)(cid:3)(cid:82)(cid:83)(cid:72)(cid:85)(cid:68)(cid:87)(cid:76)(cid:81)(cid:74)(cid:3)(cid:85)(cid:72)(cid:89)(cid:72)(cid:81)(cid:88)(cid:72)(cid:86)(cid:3)
(cid:49)(cid:72)(cid:87)(cid:3)(cid:72)(cid:68)(cid:85)(cid:81)(cid:76)(cid:81)(cid:74)(cid:86)(cid:3)
(cid:39)(cid:76)(cid:79)(cid:88)(cid:87)(cid:72)(cid:71)(cid:3)(cid:81)(cid:72)(cid:87)(cid:3)(cid:72)(cid:68)(cid:85)(cid:81)(cid:76)(cid:81)(cid:74)(cid:86)(cid:3)(cid:83)(cid:72)(cid:85)(cid:3)(cid:86)(cid:75)(cid:68)(cid:85)(cid:72)(cid:3)
(cid:3)
(Dollars in millions except per share data)
(cid:50)(cid:83)(cid:72)(cid:85)(cid:68)(cid:87)(cid:76)(cid:81)(cid:74)(cid:3)(cid:53)(cid:72)(cid:86)(cid:88)(cid:79)(cid:87)(cid:86)(cid:3)
(cid:3)
(cid:3)
(cid:3)
(cid:3)
(cid:50)(cid:87)(cid:75)(cid:72)(cid:85)(cid:3)(cid:44)(cid:81)(cid:73)(cid:82)(cid:85)(cid:80)(cid:68)(cid:87)(cid:76)(cid:82)(cid:81)(cid:3)
(cid:3)
(cid:3)
(cid:3)
(cid:38)(cid:68)(cid:83)(cid:76)(cid:87)(cid:68)(cid:79)(cid:3)(cid:72)(cid:91)(cid:83)(cid:72)(cid:81)(cid:71)(cid:76)(cid:87)(cid:88)(cid:85)(cid:72)(cid:86)(cid:3)
(cid:56)(cid:86)(cid:72)(cid:71)(cid:3)(cid:70)(cid:68)(cid:85)(cid:3)(cid:86)(cid:87)(cid:82)(cid:85)(cid:72)(cid:86)(cid:15)(cid:3)(cid:68)(cid:87)(cid:3)(cid:72)(cid:81)(cid:71)(cid:3)(cid:82)(cid:73)(cid:3)(cid:92)(cid:72)(cid:68)(cid:85)(cid:3)
(cid:36)(cid:86)(cid:86)(cid:82)(cid:70)(cid:76)(cid:68)(cid:87)(cid:72)(cid:86)(cid:15)(cid:3)(cid:68)(cid:87)(cid:3)(cid:72)(cid:81)(cid:71)(cid:3)(cid:82)(cid:73)(cid:3)(cid:92)(cid:72)(cid:68)(cid:85)(cid:3)
(cid:8)(cid:3)(cid:38)(cid:75)(cid:68)(cid:81)(cid:74)(cid:72)(cid:3)
(cid:181)(cid:20)(cid:28)(cid:3)(cid:89)(cid:86)(cid:17)(cid:3)(cid:181)(cid:20)(cid:27)(cid:3)
(cid:3)
(cid:25)(cid:17)(cid:20)(cid:8)(cid:3)
(cid:21)(cid:25)(cid:17)(cid:27)(cid:8)(cid:3)
(cid:22)(cid:22)(cid:17)(cid:20)(cid:8)(cid:3)
(cid:3)
(cid:3)
(cid:21)(cid:17)(cid:25)(cid:8)(cid:3)
(cid:27)(cid:17)(cid:19)(cid:8)(cid:3)
(cid:22)(cid:17)(cid:22)(cid:8)(cid:3)
(cid:21)(cid:19)(cid:20)(cid:28)(cid:3)
(cid:3)
(cid:3) (cid:7)(cid:3)(cid:20)(cid:27)(cid:15)(cid:20)(cid:26)(cid:22)(cid:17)(cid:20)(cid:3)
(cid:27)(cid:23)(cid:21)(cid:17)(cid:23)(cid:3)
(cid:3) (cid:7)(cid:3)
(cid:3) (cid:7)(cid:3)
(cid:23)(cid:17)(cid:26)(cid:28)(cid:3)
(cid:3)
(cid:3)
(cid:22)(cid:19)(cid:23)(cid:17)(cid:25)(cid:3)
(cid:3) (cid:7)(cid:3)
(cid:3)
(cid:3)
(cid:21)(cid:19)(cid:22)(cid:3)
(cid:3) (cid:21)(cid:24)(cid:15)(cid:28)(cid:23)(cid:25)(cid:3)
(cid:3)
(cid:41)(cid:76)(cid:86)(cid:70)(cid:68)(cid:79)(cid:3)(cid:60)(cid:72)(cid:68)(cid:85)(cid:86)(cid:3)(cid:40)(cid:81)(cid:71)(cid:72)(cid:71)(cid:3)(cid:41)(cid:72)(cid:69)(cid:85)(cid:88)(cid:68)(cid:85)(cid:92)(cid:3)(cid:21)(cid:27)(cid:3)(cid:82)(cid:85)(cid:3)(cid:21)(cid:28)(cid:3)
(cid:21)(cid:19)(cid:20)(cid:26)(cid:3)
(cid:21)(cid:19)(cid:20)(cid:25)(cid:3)
(cid:21)(cid:19)(cid:20)(cid:27)(cid:3)
(cid:3)
(cid:3) (cid:7)(cid:3)(cid:20)(cid:26)(cid:15)(cid:20)(cid:21)(cid:19)(cid:17)(cid:21)(cid:3)
(cid:25)(cid:25)(cid:23)(cid:17)(cid:20)(cid:3)
(cid:3) (cid:7)(cid:3)
(cid:3) (cid:7)(cid:3)
(cid:22)(cid:17)(cid:25)(cid:19)(cid:3)
(cid:3)
(cid:3)
(cid:21)(cid:28)(cid:25)(cid:17)(cid:27)(cid:3)
(cid:3) (cid:7)(cid:3)
(cid:3)
(cid:3)
(cid:20)(cid:27)(cid:27)(cid:3)
(cid:3) (cid:21)(cid:24)(cid:15)(cid:20)(cid:20)(cid:19)(cid:3)
(cid:3)
(cid:3)
(cid:3) (cid:7)(cid:3)(cid:20)(cid:24)(cid:15)(cid:27)(cid:26)(cid:24)(cid:17)(cid:20)(cid:3)
(cid:25)(cid:21)(cid:26)(cid:17)(cid:19)(cid:3)
(cid:3) (cid:7)(cid:3)
(cid:3) (cid:7)(cid:3)
(cid:22)(cid:17)(cid:21)(cid:25)(cid:3)
(cid:3)
(cid:3)
(cid:23)(cid:20)(cid:27)(cid:17)(cid:20)(cid:3)
(cid:3) (cid:7)(cid:3)
(cid:3)
(cid:3)
(cid:20)(cid:26)(cid:22)(cid:3)
(cid:3) (cid:21)(cid:23)(cid:15)(cid:22)(cid:23)(cid:23)(cid:3)
(cid:3)
(cid:3)
(cid:3) (cid:7)(cid:3)(cid:20)(cid:24)(cid:15)(cid:20)(cid:23)(cid:28)(cid:17)(cid:26)(cid:3)
(cid:25)(cid:21)(cid:22)(cid:17)(cid:23)(cid:3)
(cid:3) (cid:7)(cid:3)
(cid:3) (cid:7)(cid:3)
(cid:22)(cid:17)(cid:19)(cid:22)(cid:3)
(cid:3)
(cid:3)
(cid:22)(cid:20)(cid:24)(cid:17)(cid:25)(cid:3)
(cid:3) (cid:7)(cid:3)
(cid:3)
(cid:3)
(cid:20)(cid:24)(cid:27)(cid:3)
(cid:3) (cid:21)(cid:21)(cid:15)(cid:23)(cid:21)(cid:28)(cid:3)
(cid:3)
(cid:21)(cid:19)(cid:20)(cid:24)(cid:3)
(cid:3)
(cid:3) (cid:7)(cid:3)(cid:20)(cid:23)(cid:15)(cid:21)(cid:25)(cid:27)(cid:17)(cid:26)(cid:3)
(cid:24)(cid:28)(cid:26)(cid:17)(cid:23)(cid:3)
(cid:3) (cid:7)(cid:3)
(cid:3) (cid:7)(cid:3)
(cid:21)(cid:17)(cid:26)(cid:22)(cid:3)
(cid:3)
(cid:3)
(cid:3) (cid:7)(cid:3)
(cid:3)
(cid:3)
(cid:3) (cid:3)
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-K
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT
OF 1934
For the fiscal year ended February 28, 2019
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
ACT OF 1934
For the transition period from _____ to _____
Commission File Number: 1-31420
CARMAX, INC.
(Exact name of registrant as specified in its charter)
VIRGINIA
(State or other jurisdiction of
incorporation or organization)
54-1821055
(I.R.S. Employer
Identification No.)
12800 TUCKAHOE CREEK PARKWAY, RICHMOND, VIRGINIA
(Address of principal executive offices)
23238
(Zip Code)
Registrant’s telephone number, including area code: (804) 747-0422
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
Common Stock, par value $0.50
Name of each exchange on which registered
New York Stock Exchange
Securities registered pursuant to Section 12(g) of the Act:
None
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.
Yes
No
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.
Yes
No
1
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities
Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such
reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes
No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted
pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required
to submit such files).
Yes
No
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will
not be contained, to the best of the registrant’s knowledge, in definitive proxy or information statements incorporated by reference
in Part III of this Form 10-K or any amendment to this Form 10-K.
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller
reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller
reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer
Non-accelerated filer
Accelerated filer
Smaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for
complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).
Yes
No
The aggregate market value of the registrant’s common stock held by non-affiliates as of August 31, 2018, computed by reference
to the closing price of the registrant’s common stock on the New York Stock Exchange on that date, was $13,681,355,778.
On March 31, 2019, there were 166,187,221 outstanding shares of CarMax, Inc. common stock.
DOCUMENTS INCORPORATED BY REFERENCE
Portions of the CarMax, Inc. Notice of 2019 Annual Meeting of Shareholders and Proxy Statement are incorporated by reference
in Part III of this Form 10-K.
2
CARMAX, INC.
FORM 10-K
FOR FISCAL YEAR ENDED FEBRUARY 28, 2019
TABLE OF CONTENTS
Item 1.
Item 1A.
Item 1B.
Item 2.
Item 3.
Item 4.
Business
Risk Factors
Unresolved Staff Comments
Properties
Legal Proceedings
Mine Safety Disclosures
Executive Officers of the Company
PART I
PART II
Item 5.
Item 6.
Item 7.
Item 7A.
Item 8.
Item 9.
Item 9A.
Item 9B.
Item 10.
Item 11.
Item 12.
Item 13.
Item 14.
Item 15.
Item 16.
Market for the Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases
of Equity Securities
Selected Financial Data
Management’s Discussion and Analysis of Financial Condition and Results of Operations
Quantitative and Qualitative Disclosures about Market Risk
Consolidated Financial Statements and Supplementary Data
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
Controls and Procedures
Other Information
PART III
Directors, Executive Officers and Corporate Governance
Executive Compensation
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder
Matters
Certain Relationships and Related Transactions and Director Independence
Principal Accountant Fees and Services
Exhibits and Financial Statement Schedules
Form 10-K Summary
Signatures
PART IV
Page
No.
5
10
16
17
18
18
18
20
22
23
40
41
78
78
78
78
79
79
79
79
79
83
84
3
PART I
In this document, “we,” “our,” “us,” “CarMax” and “the company” refer to CarMax, Inc. and its wholly owned subsidiaries, unless
the context requires otherwise.
FORWARD-LOOKING AND CAUTIONARY STATEMENTS
This Annual Report on Form 10-K and, in particular, the description of our business set forth in Item 1 and our Management’s
Discussion and Analysis of Financial Condition and Results of Operations set forth in Item 7 contain forward-looking statements
within the meaning of Section 27A of the Securities Act of 1933, as amended (“Securities Act”), and Section 21E of the Securities
Exchange Act of 1934, as amended (“Exchange Act”), including statements regarding:
• Our projected future sales growth, comparable store sales growth, margins, tax rates, earnings, CarMax Auto Finance income
and earnings per share.
• Our business strategies.
• Our expectations of factors that could affect CarMax Auto Finance income.
• Our expected future expenditures, cash needs, and financing sources.
• Our expected capital structure, stock repurchases and indebtedness.
• The projected number, timing and cost of new store openings.
• Our gross profit margin, inventory levels and ability to leverage selling, general and administrative and other fixed costs.
• Our sales and marketing plans.
• The capabilities of our proprietary information technology systems and other systems.
• Our assessment of the potential outcome and financial impact of litigation and the potential impact of unasserted claims.
• Our assessment of competitors and potential competitors.
• Our expectations for growth in our markets and in the used vehicle retail sector.
• Our assessment of the effect of recent legislation and accounting pronouncements.
In addition, any statements contained in or incorporated by reference into this report that are not statements of historical fact should
be considered forward-looking statements. You can identify these forward-looking statements by the use of words such as
“anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “may,” “outlook,” “plan,” “predict,” “should,” “will” and other
similar expressions, whether in the negative or affirmative. We cannot guarantee that we will achieve the plans, intentions or
expectations disclosed in the forward-looking statements. There are a number of important risks and uncertainties that could cause
actual results to differ materially from those indicated by our forward-looking statements. These risks and uncertainties include,
without limitation, those set forth in Item 1A under the heading “Risk Factors.” We caution investors not to place undue reliance
on any forward-looking statements as these statements speak only as of the date when made. We disclaim any intent or obligation
to update any forward-looking statements made in this report.
4
Item 1. Business.
BUSINESS OVERVIEW
CarMax Background
CarMax, Inc. delivers an unrivaled customer experience by offering a broad selection of quality used vehicles and related products
and services at competitive, no-haggle prices using a customer-friendly sales process in an attractive, modern sales facility, as well
as through carmax.com and our mobile apps. We are in the process of rolling out our new omni-channel car buying experience,
which provides customers a choice as to how they want to buy a car: from home, in-store or a combination of both. We have
launched our omni-channel experience in the Atlanta market, and we anticipate having it available to the majority of our customers
by the end of fiscal 2020. We are the nation’s largest retailer of used cars, and we sold 748,961 used vehicles at retail during the
fiscal year ended February 28, 2019. We are also one of the nation’s largest operators of wholesale vehicle auctions and one of
the nation’s largest providers of used vehicle financing.
CarMax was incorporated under the laws of the Commonwealth of Virginia in 1996. CarMax, Inc. is a holding company and our
operations are conducted through our subsidiaries. Under the ownership of Circuit City Stores, Inc. (“Circuit City”), we began
operations in 1993 with the opening of our first CarMax store in Richmond, Virginia. On October 1, 2002, the CarMax business
was separated from Circuit City through a tax-free transaction, becoming an independent, publicly traded company. As of
February 28, 2019, we operated 203 used car stores in 100 U.S. television markets. Our home office is located at 12800 Tuckahoe
Creek Parkway, Richmond, Virginia.
CarMax Business
We operate in two reportable segments: CarMax Sales Operations and CarMax Auto Finance (“CAF”). Our CarMax Sales
Operations segment consists of all aspects of our auto merchandising and service operations, excluding financing provided by
CAF. Our CAF segment consists solely of our own finance operation that provides financing to customers buying retail vehicles
from CarMax.
CarMax Sales Operations. Our CarMax Sales Operations segment sells used vehicles, purchases used vehicles from customers
and other sources, sells related products and services, and arranges financing options for customers, all for fixed, no-haggle prices.
We enable our customers to separately evaluate each component of the sales process based on comprehensive information about
the terms and associated prices of each component. Customers can accept or decline any individual element of the offer without
affecting the price or terms of any other component of the offer.
Purchasing a Vehicle:
The vehicle purchase process at CarMax differs fundamentally from the traditional auto retail experience. Our no-haggle pricing
removes a frequent customer frustration with the purchase process and allows customers to shop for vehicles the same way they
shop for other consumer products. As we roll out our new omni-channel experience, our customers will be empowered to buy a
car on their own terms, either completely from home, in-store, or through an integrated combination of online and in-store
experiences.
Our sales consultants are generally paid commissions on a fixed dollars-per-unit standard, thereby earning the same commission
regardless of the vehicle being sold, the amount a customer finances or the related interest rate. This pay structure aligns our sales
associates’ interests with those of our customers, in contrast to other dealerships where sales and finance personnel may receive
higher commissions for negotiating higher prices and interest rates, or steering customers to vehicles with higher gross profits.
We recondition every used vehicle we retail to meet our CarMax Quality Certified standards, and each vehicle must pass an
inspection before being offered for sale. We stand behind every used vehicle we sell with a 7-day, money-back guarantee and at
least a 30-day limited warranty. Our CarMax Quality Certified standards were developed internally by CarMax and are not
affiliated with any third party or original equipment manufacturer program.
We maximize customer choice by offering a large selection of inventory on our lots and by making our nationwide inventory of
approximately 70,000 retail vehicles as of February 28, 2019, available for viewing on carmax.com, as well as our mobile
apps. Upon request by a customer, we will transfer virtually any used vehicle in our inventory. This gives CarMax customers
access to a much larger selection of vehicles than any traditional auto retailer. In fiscal 2019, approximately 34% of our vehicles
sold were transferred at customer request.
In addition to retailing used vehicles, we sell new vehicles at two locations under franchise agreements.
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Selling us a Vehicle:
We have separated the practice of trading in a used vehicle in conjunction with the purchase of another vehicle into two distinct
and independent transactions. We will appraise a customer’s vehicle free of charge and make a written, guaranteed offer to buy
that vehicle regardless of whether the owner is purchasing a vehicle from us. This no-haggle offer is good for seven days.
Based on age, mileage or condition, fewer than half of the vehicles acquired through our appraisal process meet our retail
standards. Those vehicles that do not meet our retail standards are sold to licensed dealers through our wholesale auctions. Unlike
many other auto auctions, we own all the vehicles that we sell in our auctions, which allows us to maintain a high auction sales
rate. This high sales rate, combined with dealer-friendly practices, makes our auctions an attractive source of vehicles for licensed
dealers. As of February 28, 2019, we conducted wholesale auctions at 76 of our 203 stores. During fiscal 2019, we sold 447,491
wholesale vehicles through these auctions with an average auction sales rate of approximately 95%.
Financing a Vehicle:
The availability of on-the-spot financing is a critical component of the vehicle purchase process, and having an array of finance
sources increases approvals, expands finance opportunities for our customers and mitigates risk to CarMax. Our finance program
provides access to credit for customers across a wide range of the credit spectrum through both CAF and third-party providers. We
believe that our processes and systems, transparency of pricing, and vehicle quality, as well as the integrity of the information
collected at the time the customer applies for credit, allow CAF and our third-party providers to make underwriting decisions in
a unique and advantageous environment distinct from the traditional auto retail environment. All finance offers, whether from
CAF or our third-party providers, are backed by a 3-day payoff option, which allows customers to refinance their loan with another
finance provider within three business days at no charge.
Related Products and Services:
We provide customers with a range of other related products and services, including extended protection plan (“EPP”) products
and vehicle repair service. EPP products include extended service plans (“ESPs”) and guaranteed asset protection (“GAP”),
which is designed to cover the unpaid balance on an auto loan in the event of a total loss of the vehicle or unrecovered theft. Our
ESP customers have access to vehicle repair service at each CarMax store and at thousands of independent and franchised service
providers. We believe that the broad scope of our ESPs helps promote customer satisfaction and loyalty, and thus increases the
likelihood of repeat and referral business. In fiscal 2019, approximately 61% of the customers who purchased a retail used vehicle
also purchased an ESP and approximately 18% purchased GAP.
CarMax Auto Finance. CAF provides financing solely to customers buying retail vehicles from CarMax. CAF allows us to
manage our reliance on third-party finance providers and to leverage knowledge of our business to provide qualifying customers
a competitive financing option. CAF utilizes proprietary scoring models based upon the credit history and other credit data of the
customer along with CAF’s historical experience to predict the likelihood of customer repayment. Because CAF offers financing
solely to CarMax customers, our scoring models are optimized for the CarMax channel. We believe CAF enables us to capture
additional profits, cash flows and sales. After the effect of 3-day payoffs and vehicle returns, CAF financed 43.2% of our retail
used vehicle unit sales in fiscal 2019.
CAF also services all auto loans it originates and is responsible for providing billing statements, collecting payments, maintaining
contact with delinquent customers, and arranging for the repossession of vehicles securing defaulted loans. As of February 28,
2019, CAF serviced approximately 966,000 customer accounts in its $12.51 billion portfolio of managed receivables.
Competition
CarMax Sales Operations. The U.S. used car marketplace is highly fragmented, and we face competition from franchised dealers,
who sell both new and used vehicles; online sellers; independent used car dealers; and private parties. According to industry
sources, as of December 31, 2018, there were approximately 18,000 franchised dealers in the U.S., who we consider to be our
primary retail competitors, as they sell the majority of late-model used vehicles. Competition in our industry has evolved with
the adoption of online platforms and marketing tools, all of which facilitate increased competition.
Based on industry data, there were approximately 42 million used cars sold in the U.S. in calendar 2018, of which approximately
22 million were estimated to be age 0- to 10-year old vehicles. While we are the largest retailer of used vehicles in the U.S., in
calendar 2018, we estimate we sold approximately 4.4% of the age 0- to 10-year old vehicles sold in the current comparable store
markets in which we operate, a decrease in these markets from approximately 4.5% in calendar 2017. Our market share is generally
the highest in markets in which we have been established for many years. Entering new markets could have a dampening effect
on our market share given that our initial market share in new markets is generally much lower than our average. On a nationwide
basis, we estimate we sold approximately 3.3% of the age 0- to 10-year old vehicles sold in calendar year 2018.
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We believe that our principal competitive advantages in used vehicle retailing include our ability to provide a high degree of
customer satisfaction with the car-buying experience by virtue of our competitive, no-haggle prices and our customer-friendly
sales process; our breadth of selection of the most popular makes and models available on site and via carmax.com and our mobile
apps; the quality of our vehicles; our proprietary information systems; the transparency and availability of CAF and third-party
financing; the locations of our retail stores; and our commitment to evolving our car-buying experience to meet customers’ changing
expectations. We believe our new omni-channel experience will reinforce our competitive advantages and anticipate having it
available to the majority of our customers by the end of fiscal 2020. In addition, we believe our willingness to appraise and
purchase a customer’s vehicle, whether or not the customer is buying a car from us, provides a competitive sourcing advantage
for retail vehicles. Our high volume of appraisal purchases supplies not only a large portion of our retail inventory, but also
provides the scale that enables us to conduct our own wholesale auctions to dispose of vehicles that do not meet our retail standards.
Our wholesale auctions compete with other automotive auction houses. In contrast to the highly fragmented used vehicle retail
market, the automotive auction market has two primary competitors: Manheim, a subsidiary of Cox Enterprises, and KAR Auction
Services, Inc., which together represent an estimated 70% of the North American wholesale car auction market. These competitors
auction vehicles of all ages, while CarMax’s auctions predominantly sell older, higher mileage vehicles.
CarMax Auto Finance. CAF operates and is a significant participant in the auto finance sector of the consumer finance
market. This sector is primarily comprised of banks, captive finance divisions of new car manufacturers, credit unions and
independent finance companies. According to industry sources, this sector represented more than $1 trillion in outstanding
receivables as of December 31, 2018. CAF’s primary competitors are banks and credit unions that offer direct financing to
customers purchasing used cars.
We believe that CAF’s principal competitive advantage is its strategic position as the primary finance source for CarMax customers,
and that CAF’s primary driver for growth is the growth in CarMax’s retail used unit sales. We periodically test different credit
offers and closely monitor acceptance rates and the effect on sales to assess market competitiveness. We also monitor 3-day
payoffs, as the percentage of customers exercising this option can be an indication of the competitiveness of our offer.
Products and Services
Retail Merchandising. We offer customers a broad selection of makes and models of used vehicles, including domestic, imported
and luxury vehicles, at competitive prices. Our focus is vehicles that are 0 to 10 years old; these vehicles generally range in price
from $11,000 to $35,000. The mix of our used vehicle inventory by make, model and age will vary from time to time, depending
on consumer preferences, seasonality and market availability.
Wholesale Auctions. The typical vehicle sold at our wholesale auctions is approximately 10 years old and has more than 100,000
miles. We provide condition disclosures on each vehicle, including those for vehicles with major mechanical issues, possible
frame or flood damage, branded titles, salvage history and unknown true mileage. Professional, licensed auctioneers conduct our
auctions. Dealers pay a fee to us based on the sales price of the vehicles they purchase. Our auctions are generally held on a
weekly or bi-weekly basis.
Extended Protection Plans. At the time of sale, we offer customers EPP products. We receive revenue for selling these plans on
behalf of unrelated third parties, who are the primary obligors. We have no contractual liability to customers for claims under
these agreements. The ESPs we currently offer on all used retail vehicles provide coverage up to 60 months (subject to mileage
limitations). GAP covers the customer for the term of their finance contract. The EPPs that we sell (other than manufacturer
programs on new car sales) have been designed to our specifications and are administered by the third parties through private-
label arrangements. Periodically, we may receive profit-sharing revenues based upon the performance of the policies administered
by the third parties.
Reconditioning and Service. An integral part of our used car consumer offer is the reconditioning process designed to make sure
every car meets our internal standards before it can become a CarMax Quality Certified vehicle. This process includes an inspection
of the engine and all major systems. Based on this inspection, we determine the reconditioning necessary to bring the vehicle up
to our internal quality standards. Many of our stores depend upon nearby, typically larger, CarMax stores for reconditioning,
which increases efficiency and reduces overhead. We perform most routine mechanical and minor body repairs in-house; however,
for some reconditioning services, including but not limited to services related to manufacturer’s warranties, we engage third parties
specializing in those services. CarMax does not have manufacturer authorization to complete recall-related repairs, and some
vehicles CarMax sells may have unrepaired safety recalls. However, we review any unrepaired safety recall information, as
reported by the National Highway Traffic Safety Administration, with our used vehicle customers before purchase.
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All CarMax used car stores provide vehicle repair service, including repairs of vehicles covered by the ESPs we sell. Additionally,
we have partnered with third-party providers of auto service and repair. Through these partnerships, we are able to provide our
customers with access to a nationwide network of trusted, quality and fair-priced service and repair locations.
Customer Credit. We offer financing alternatives for retail customers across a wide range of the credit spectrum through CAF
and arrangements with several financial institutions. Vehicles are financed using retail installment contracts secured by the
vehicle. As of February 28, 2019, our third-party finance providers included Ally Financial, American Credit Acceptance, Capital
One Auto Finance, Chase Auto Finance, Exeter Finance Corp., Santander Consumer USA, Wells Fargo Dealer Services and
Westlake Financial Services. We have no recourse liability for credit losses on retail installment contracts arranged and held by
third-party providers, and we periodically test additional third-party providers.
Generally, credit applications submitted by customers to CarMax are initially reviewed by CAF using our proprietary underwriting
standards. Based on that review, CAF makes financing offers designed to create a loan portfolio that meets our targeted risk profile
in the aggregate. Applications that CAF declines or approves with conditions are generally evaluated by other third-party finance
providers. Third-party providers generally either pay us or are paid a fixed, pre-negotiated fee per contract. We refer to the
providers who generally pay us a fee or to whom no fee is paid as Tier 2 providers and we refer to providers to whom we pay a
fee as Tier 3 providers. We are willing to pay a fee to Tier 3 providers because we believe their participation provides us with
incremental sales by enabling customers to secure financing that they may not otherwise be able to obtain. All fees either received
or paid are pre-negotiated at a fixed amount and do not vary based on the amount financed, the interest rate, the term of the loan
or the loan-to-value ratio. CAF also provides financing for a small percentage of customers who would typically be financed by
a Tier 3 provider.
We do not offer financing to dealers purchasing vehicles at our wholesale auctions. However, we have made arrangements to
have third-party financing available to our auction customers.
Suppliers for Used Vehicles
We acquire a significant percentage of our retail used vehicle inventory directly from consumers through our appraisal process,
as well as through local, regional and online auctions. While in any individual period conditions may vary, over the past 10 fiscal
years, 38% to 52% of our retail inventory has been acquired through our appraisal process annually. We also acquire used vehicle
inventory from wholesalers, franchised and independent dealers and fleet owners, such as leasing companies and rental
companies. The used vehicle inventory we acquire directly from consumers through our appraisal process helps provide an
inventory of makes and models that reflects consumer preferences in each market.
The supply of late-model used vehicles is influenced by a variety of factors, including the total number of vehicles in operation;
the volume of new vehicle sales, which in turn generate used car trade-ins; and the number of used vehicles sold or remarketed
through retail channels, wholesale transactions and at automotive auctions. According to industry sources, there were
approximately 275 million light vehicles in operation in the U.S. as of December 31, 2018. During calendar year 2018, it is
estimated that approximately 17 million new cars and 42 million used cars were sold at retail, many of which were accompanied
by trade-ins, and more than 20 million wholesale vehicles were sold at auctions and through other channels.
Based on the large number of vehicles remarketed each year, consumer acceptance of our appraisal process, our experience and
success in acquiring vehicles from auctions and other sources, and the large size of the U.S. auction market relative to our needs,
we believe that sources of used vehicles will continue to be sufficient to meet our current and future needs.
Seasonality
Historically, our business has been seasonal. Our stores typically experience their strongest traffic and sales in the spring and
summer quarters. Sales are typically slowest in the fall quarter. We typically experience an increase in traffic and sales in February
and March, coinciding with federal income tax refunds.
Systems
Our business is supported by proprietary digital and mobile technologies that provide enhanced customer experience while enabling
highly integrated automation of all operating functions, including credit processing and supply chain management. Buyers and
sales consultants are equipped with mobile and centralized tools that allow them to access real-time information to better serve
our customers. Our proprietary store technology provides our management with real-time information about many aspects of
store operations, such as inventory management, pricing, vehicle transfers, wholesale auctions and sales consultant productivity.
Our proprietary centralized inventory management and pricing system tracks each vehicle throughout the sales process and allows
us to buy the mix of makes, models, age, mileage and price points tailored to customer buying preferences at each CarMax
location. Leveraging our more than twenty-five years of experience buying and selling millions of used vehicles, our system
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generates recommended initial retail price points, as well as retail price markdowns for specific vehicles based on algorithms that
take into account factors that include sales history, consumer interest and seasonal patterns. We believe this systematic approach
to vehicle pricing allows us to optimize inventory turns, which reduces the depreciation risk inherent in used cars and helps us to
achieve our targeted gross profit dollars per unit. Because of the pricing discipline afforded by our inventory management and
pricing system, generally more than 99% of our entire used car inventory offered at retail is sold at retail.
Marketing and Advertising
Our marketing strategies are focused on developing awareness of the advantages of shopping at our stores and on carmax.com
and on attracting customers who are already considering buying or selling a vehicle. These strategies are implemented through
a broad range of media types. Our website and related mobile apps are marketing tools for communicating the CarMax consumer
offer in detail, sophisticated search engines for finding the right vehicle and sales channels for customers who prefer to conduct
part of the shopping and sales process online. Our website and mobile apps also include a variety of other customer service
features, including the ability to initiate vehicle transfers, schedule appointments and apply for financing pre-approval. Information
on the thousands of cars available in our nationwide inventory is updated several times per day. Our survey data indicates that
during fiscal 2019, approximately 90% of customers who purchased a vehicle from us had first visited us online.
Associates
On February 28, 2019, we had a total of 25,946 full- and part-time associates, including 19,705 hourly and salaried associates and
6,241 sales associates, who predominantly worked on a commission basis. We employ additional associates during peak selling
seasons. We believe we have created a unique corporate culture and maintain good employee relations. No associate is subject
to a collective bargaining agreement. We focus on developing our associates and providing them with the information and resources
they need to offer exceptional customer service and have been recognized for the success of our efforts by a number of external
organizations.
Intellectual Property
Our brand image is a critical element of our business strategy. Our principal trademarks, including CarMax and the related family
of marks, have been registered with the U.S. Patent and Trademark Office.
Laws and Regulations
Vehicle Dealer and Other Laws and Regulations. We operate in a highly regulated industry. In every state in which we operate,
we must obtain licenses and permits to conduct business, including dealer, service, sales and finance licenses issued by state and
local regulatory authorities. A wide range of federal, state and local laws and regulations govern the manner in which we conduct
business, including advertising, sales, financing and employment practices. These laws include consumer protection laws and
privacy laws, as well as other laws and regulations applicable to new and used motor vehicle dealers. These laws also include
federal and state wage-hour, anti-discrimination and other employment practices laws. Our financing activities with customers
are subject to federal truth-in-lending, consumer leasing, equal credit opportunity and fair credit reporting laws and regulations,
as well as state and local motor vehicle finance, collection, repossession and installment finance laws. Our activities are subject
to enforcement by the Federal Trade Commission and other federal and state regulators, and our financing activities are also subject
to enforcement by the Consumer Financial Protection Bureau (“CFPB”).
The CFPB has supervisory authority over large nonbank auto finance companies, including CarMax’s CAF segment. The CFPB
can use this authority to conduct supervisory examinations to ensure compliance with various federal consumer protection laws.
Claims arising out of actual or alleged violations of law could be asserted against us by individuals or governmental authorities
and could expose us to significant damages or other penalties, including revocation or suspension of the licenses necessary to
conduct business and fines.
Environmental Laws and Regulations. We are subject to a variety of federal, state and local laws and regulations that pertain to
the environment. Our business involves the use, handling and disposal of hazardous materials and wastes, including motor oil,
gasoline, solvents, lubricants, paints and other substances. We are subject to compliance with regulations concerning, among other
things, the operation of underground and above-ground gasoline storage tanks, gasoline dispensing equipment, above-ground oil
tanks and automotive paint booths.
AVAILABILITY OF REPORTS AND OTHER INFORMATION
The following items are available free of charge on our website through the “Corporate Governance” link on our investor information
home page at investors.carmax.com, shortly after we file them with, or furnish them to, the Securities and Exchange Commission
(the “SEC”): annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, proxy statements on
Schedule 14A, and any amendments to those reports. The following documents are also available free of charge on our website:
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Corporate Governance Guidelines, Code of Business Conduct, and the charters of the Audit, Nominating and Governance, and
Compensation and Personnel Committees. We publish any changes to these documents on our website. We also promptly disclose
reportable waivers of the Code of Business Conduct on our website. The contents of our website are not, however, part of this
report.
Printed copies of these documents are also available to any shareholder, without charge, upon written request to our corporate
secretary at the address set forth on the cover page of this report.
Item 1A. Risk Factors.
We are subject to a variety of risks, the most significant of which are described below. Our business, sales, results of operations
and financial condition could be materially adversely affected by any of these risks.
We operate in a highly competitive industry. Failure to develop and execute strategies to remain the nation’s preferred retailer
of used vehicles and to adapt to the increasing use of the internet to market, buy, sell and finance used vehicles could adversely
affect our business, sales and results of operations.
Automotive retailing is a highly competitive and highly fragmented business. Our competition includes publicly and privately
owned new and used car dealers and online and mobile sales platforms, as well as millions of private individuals. Competitors
buy and sell the same or similar makes of vehicles that we offer in the same or similar markets at competitive prices. New car
dealers, including publicly traded auto retailers, have increased their sales of used vehicles in recent years. These new car dealers
also leverage their franchise relationships with automotive manufacturers to brand certain used cars as “certified pre-owned,”
which could provide those competitors with an advantage over CarMax.
Retail Competition. Some of our competitors have announced and begun to execute plans for rapid expansion, including into
markets with CarMax locations. Some of our competitors have also replicated or attempted to replicate portions of the consumer
offer that we pioneered when we opened our first used car store in 1993, including our use of competitive, no-haggle prices and
our commitment to buy a customer’s vehicle even if they do not purchase one from us. If we fail to respond effectively to our
retail competitors, it could have a material adverse effect on our business, sales and results of operations.
Online Sales and Facilitation. The increasing use of the internet to market, buy and sell used vehicles and to provide vehicle
financing could have a material adverse effect on our sales and results of operations. Competitors using online focused business
models, both for direct sales and consumer-to-consumer facilitation, could materially impact our business model. The online
availability of used vehicle information, including pricing information, could make it more difficult for us to differentiate our
customer offering from competitors’ offerings, could result in lower-than-expected retail margins, and could have a material adverse
effect on our business, sales and results of operations. In addition, our competitive standing is affected by companies, including
search engines and online classified sites, that are not direct competitors but that may direct online traffic to the websites of
competing automotive retailers. The increasing activities of these companies could make it more difficult for carmax.com to
attract traffic. These companies could also make it more difficult for CarMax to otherwise market its vehicles online.
The increasing use of the internet to facilitate consumers’ sales or trade-ins of their current vehicles could have a material adverse
effect on our ability to source vehicles through our appraisal process, which in turn could have a material adverse effect on our
vehicle acquisition costs and results of operations. For example, online appraisal tools are available to consumers that generate
offers and facilitate purchases by dealers other than CarMax.
In addition to the direct competition and increasing use of the internet described above, there are companies that sell software and
data solutions to new and used car dealers to enable those dealers to, among other things, more efficiently source and price
inventory. Although these companies do not compete with CarMax, the increasing use of such products by dealers who compete
with CarMax could reduce the relative competitive advantage of CarMax’s internally developed proprietary systems.
If we fail to respond effectively to competitive pressures or to changes in the used vehicle marketplace, it could have a material
adverse effect on our business, sales and results of operations.
CAF Competition. Our CAF segment is subject to competition from various financial institutions, including banks and credit
unions, which provide vehicle financing to consumers. If we were unable to continue providing competitive finance offers to our
customers through CAF, it could result in a greater percentage of sales financed through our third-party finance providers, which
are generally less profitable to CarMax, or through other outside financing sources. Moreover, if CAF competitors are able to
attract potential customers before they visit CarMax, whether through competitive finance offers or ease of customer experience,
they may be directed to retail options other than CarMax. Accordingly, if CAF was unable to continue making competitive finance
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offers to our customers, or our finance competitors are able to successfully attract and redirect a disproportionate number of our
potential customers, it could have a material adverse effect on our business, sales and results of operations.
Evolving Marketplace. The marketplace for used vehicles may be impacted by the significant, and likely accelerating, changes
to the broader automotive industry. Technological changes, including the development of autonomous vehicles, new products
and services, new business models and new methods of travel could reduce automotive retail demand or disrupt our current business
model. If we fail to respond effectively to the evolving marketplace, it could have a material adverse effect on our business, sales
and results of operations.
CarMax was founded on the fundamental principle of integrity. Failure to maintain a reputation of integrity and to otherwise
maintain and enhance our brand could adversely affect our business, sales and results of operations.
Our reputation as a company that is founded on the fundamental principle of integrity is critical to our success. Our reputation as
a retailer offering competitive, no-haggle prices, a broad selection of CarMax Quality Certified used vehicles and superior customer
service is also critical to our success. If we fail to maintain the high standards on which our reputation is built, or if an event
occurs that damages this reputation, it could adversely affect consumer demand and have a material adverse effect on our business,
sales and results of operations. Such an event could include an isolated incident at a single store, particularly if such incident
results in adverse publicity, governmental investigations, or litigation and could involve, among other things, our sales process,
our provision of financing, our reconditioning process, or our treatment of customers. Even the perception of a decrease in the
quality of our brand could impact results.
The use of social media increases the speed with which information and opinions can be shared and thus the speed with which
reputation can be affected. We monitor social media and attempt to address customer concerns, provide accurate information and
protect our reputation, but there can be no guarantee that our efforts will succeed. If we fail to correct or mitigate misinformation
or negative information, including information spread through social media or traditional media channels, about the vehicles we
offer, our customer experience, or any aspect of our brand, it could have a material adverse effect on our business, sales and results
of operations.
The automotive retail industry in general and our business in particular are sensitive to economic conditions. These conditions
could adversely affect our business, sales, results of operations and financial condition.
We are subject to national and regional U.S. economic conditions. These conditions include, but are not limited to, recession,
inflation, interest rates, unemployment levels, the state of the housing market, gasoline prices, consumer credit availability,
consumer credit delinquency and loss rates, personal discretionary spending levels, and consumer sentiment about the economy
in general. These conditions and the economy in general could be affected by significant national or international events such as
acts of terrorism. When these economic conditions worsen or stagnate, it can have a material adverse effect on consumer demand
for vehicles generally, demand from particular consumer categories or demand for particular vehicle types. It can also negatively
impact availability of credit to finance vehicle purchases for all or certain categories of consumers. This could result in lower
sales, decreased margins on units sold, and decreased profits for our CAF segment. Worsening or stagnating economic conditions
can also have a material adverse effect on the supply of late-model used vehicles, as automotive manufacturers produce fewer
new vehicles and consumers retain their current vehicles for longer periods of time. This could result in increased costs to acquire
used vehicle inventory and decreased margins on units sold.
Any significant change or deterioration in economic conditions could have a material adverse effect on our business, sales, results
of operations and financial condition.
Our failure to realize the benefits associated with our omni-channel initiatives could have a material adverse effect on our
business, sales and results of operations.
We have announced the rollout of a new omni-channel experience with plans to make it available to the majority of our customers
by February 2020. If we fail to complete this rollout, or if we are inefficient in managing this rollout, it could have a material
adverse effect on our business, sales and results of operations. We must anticipate and meet our customers’ expectations in an
evolving retail industry. Our business, sales and results of operations may be negatively affected if we fail to provide a high quality
and consistent customer experience, regardless of sales channel, if our technology systems do not meet customer expectations, or
if we are unable to attract, retain and manage the personnel at various levels who have the necessary skills and experience we need
to implement our omni-channel initiatives.
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Our business is dependent upon capital to fund growth and to support the activities of our CAF segment. Changes in capital
and credit markets could adversely affect our business, sales, results of operations and financial condition.
Changes in the availability or cost of capital and working capital financing, including the long-term financing to support the
expansion of our store base and sales growth in existing stores, could adversely affect sales, operating strategies and store
growth. Although, in recent years, internally generated cash flows have been sufficient to fund our growth, there can be no
assurance that we will continue to generate cash flows sufficient to fund our growth. Failure to do so—or our decision to put our
cash to other uses—would make us more dependent on external sources of financing to fund our growth.
Changes in the availability or cost of the long-term financing to support the origination of auto loan receivables through CAF
could adversely affect sales and results of operations. We use a securitization program to fund the majority of the auto loan
receivables originated by CAF. Changes in the condition of the asset-backed securitization market could lead us to incur higher
costs to access funds in this market or require us to seek alternative means to finance CAF’s loan originations. In the event that
this market ceased to exist and there were no immediate alternative funding sources available, we might be forced to curtail our
lending practices for some period of time. The impact of reducing or curtailing CAF’s loan originations could have a material
adverse effect on our business, sales and results of operations.
Our revolving credit facility, term loan, senior unsecured notes and certain securitization and sale-leaseback agreements contain
covenants and performance triggers. Any failure to comply with these covenants or performance triggers could have a material
adverse effect on our business, results of operations and financial condition.
Disruptions in the capital and credit markets could adversely affect our ability to draw on our revolving credit facility. If our
ability to secure funds from the facility were significantly impaired, our access to working capital would be impacted, our ability
to maintain appropriate inventory levels could be affected and these conditions—especially if coupled with a failure to generate
significant cash flows—could have a material adverse effect on our business, sales, results of operations and financial condition.
Our success depends upon the continued contributions of our more than 25,000 associates.
Our associates are the driving force behind our success. We believe that one of the things that sets CarMax apart is a culture
centered on valuing all associates. In addition, our strategic initiatives require management, employees and contractors to adapt
and learn new skills and capabilities. Our failure to maintain this culture or to continue recruiting, developing and retaining the
associates that drive our success could have a material adverse effect on our business, sales and results of operations. Our ability
to recruit associates while controlling related costs is subject to numerous external and internal factors, including unemployment
levels, prevailing wage rates, our growth plans, changes in employment legislation, and competition for qualified employees in
the industry and regions in which we operate and for service technicians in particular. Our ability to recruit associates while
controlling related costs is also subject to our ability to maintain positive associate relations. If we are unable to do so, or if,
despite our efforts, we become subject to successful unionization efforts, it could increase costs, limit our ability to respond to
competitive threats and have a material adverse effect on our business, sales and results of operations.
Our success also depends upon the continued contributions of our store, region and corporate management teams. Consequently,
the loss of the services of any of these associates could have a material adverse effect on our business, sales and results of
operations. In addition, an inability to build our management bench strength to support store growth could have a material adverse
effect on our business, sales and results of operations.
We collect sensitive confidential information from our customers. A breach of this confidentiality, whether due to a cyber-
security or other incident, could result in harm to our customers and damage to our brand.
We collect, process and retain sensitive and confidential customer information in the normal course of business and may share
that information with our third-party service providers. This information includes the information customers provide when
purchasing a vehicle and applying for vehicle financing. We also collect, process and retain sensitive and confidential associate
information in the normal course of business and may share that information with our third-party service providers. Although we
have taken measures designed to safeguard such information and have received assurances from our third-party providers, our
facilities and systems, and those of third-party providers, could be vulnerable to external or internal security breaches, acts of
vandalism, computer viruses, misplaced or lost data, programming or human errors or other similar events. Numerous national
retailers have disclosed security breaches involving sophisticated cyber-attacks that were not recognized or detected until after
such retailers had been affected, notwithstanding the preventive measures such retailers had in place. Any security breach involving
the misappropriation, loss or other unauthorized disclosure of confidential customer or associate information, whether experienced
by us or by our third-party service providers, and whether due to an external cyber-security incident, a programming error, or other
cause, could damage our reputation, expose us to mitigation costs and the risks of private litigation and government enforcement,
12
disrupt our business and otherwise have a material adverse effect on our business, sales and results of operations. In addition, our
failure to respond quickly and appropriately to such a security breach could exacerbate the consequences of the breach.
Our business is sensitive to changes in the prices of new and used vehicles.
Any significant changes in retail prices for new and used vehicles could have a material adverse effect on our sales and results of
operations. For example, if retail prices for used vehicles rise relative to retail prices for new vehicles, it could make buying a
new vehicle more attractive to our customers than buying a used vehicle, which could have a material adverse effect on sales and
results of operations and could result in decreased used margins. Manufacturer incentives could contribute to narrowing this price
gap. In addition, any significant changes in wholesale prices for used vehicles could have a material adverse effect on our results
of operations by reducing wholesale margins.
We may experience greater credit losses in CAF’s portfolio of auto loan receivables than anticipated.
We are exposed to the risk that our customers who finance their purchases through CAF will be unable or unwilling to repay their
loans according to their terms and that the vehicle collateral securing the payment of their loans may not be sufficient to ensure
full repayment. Credit losses are inherent in CAF’s business and could have a material adverse effect on our results of operations.
We make various assumptions and judgments about CAF’s portfolio of auto loan receivables and provide an allowance for loan
losses based on a number of factors. Although management will establish an allowance for loan losses it believes is appropriate,
this allowance may not be adequate. For example, if economic conditions were to deteriorate unexpectedly, additional loan losses
not incorporated in the existing allowance for loan losses may occur. Losses in excess of the existing allowance for loan losses
could have a material adverse effect on our business, results of operations and financial condition.
Our business is dependent upon access to vehicle inventory. Obstacles to acquiring inventory—whether because of supply,
competition, or other factors—or a failure to expeditiously liquidate that inventory could have a material adverse effect on our
business, sales and results of operations.
A reduction in the availability of, or access to, sources of inventory could have a material adverse effect on our business, sales
and results of operations. Although the supply of late-model used vehicles has been increasing, there can be no assurance that
this trend will continue or that it will benefit CarMax.
We source a significant percentage of our vehicles though our appraisal process and these vehicles are generally more profitable
for CarMax. Accordingly, if we fail to adjust appraisal offers to stay in line with broader market trade-in offer trends, or fail to
recognize those trends, it could adversely affect our ability to acquire inventory. It could also force us to purchase a greater
percentage of our inventory from third-party auctions, which is generally less profitable for CarMax. Our ability to source vehicles
through our appraisal process could also be affected by competition, both from new and used car dealers directly and through third
parties driving appraisal traffic to those dealers. See the risk factor above titled “We operate in a highly competitive industry” for
discussion of this risk. Our ability to source vehicles from third-party auctions could be affected by an increase in the number of
closed auctions that are open only to new car dealers who have franchise relationships with automotive manufacturers.
Used vehicle inventory is subject to depreciation risk. Accordingly, if we develop excess inventory, the inability to liquidate such
inventory at prices that allow us to meet margin targets or to recover our costs could have a material adverse effect on our results
of operations.
We rely on third-party finance providers to finance a significant portion of our customers’ vehicle purchases. Accordingly,
our sales and results of operations are partially dependent on the actions of these third parties.
We provide financing to qualified customers through CAF and a number of third-party finance providers. If one or more of these
third-party providers cease to provide financing to our customers, provide financing to fewer customers or no longer provide
financing on competitive terms, it could have a material adverse effect on our business, sales and results of operations. Additionally,
if we were unable to replace the current third-party providers upon the occurrence of one or more of the foregoing events, it could
also have a material adverse effect on our business, sales and results of operations.
We rely on third-party providers to supply EPP products to our customers. Accordingly, our sales and results of operations
are partially dependent on the actions of these third-parties.
We receive revenue for selling EPP products on behalf of unrelated third-parties, who are the primary obligors. The third parties
that provide ESPs are Assurant, Inc., CNA National Warranty Corporation and Fidelity Warranty Services, Inc. The third party
13
that provides GAP products is Safe-Guard Products International LLC. If one or more of these third-party providers cease to
provide EPP products, make changes to their products or no longer provide their products on competitive terms, it could have a
material adverse effect on our business, sales and results of operations. Additionally, if we were unable to replace the current third-
party providers upon the occurrence of one or more of the foregoing events, it could also have a material adverse effect on our
business, sales and results of operations.
We operate in a highly regulated industry and are subject to a wide range of federal, state and local laws and
regulations. Changes in these laws and regulations, or our failure to comply, could have a material adverse effect on our
business, sales, results of operations and financial condition.
We are subject to a wide range of federal, state and local laws and regulations. Our sale of used vehicles is subject to state and
local licensing requirements, federal and state laws regulating vehicle advertising, and state laws regulating vehicle sales and
service. Our provision of vehicle financing is subject to federal and state laws regulating the provision of consumer finance. Our
facilities and business operations are subject to laws and regulations relating to environmental protection and health and safety. In
addition to these laws and regulations that apply specifically to our business, we are also subject to laws and regulations affecting
public companies and large employers generally, including privacy laws and federal employment practices, securities and tax
laws. For additional discussion of these laws and regulations, see the section of this Form 10-K titled “Business – Laws and
Regulations.”
The violation of any of these laws or regulations could result in administrative, civil or criminal penalties or in a cease-and-desist
order against our business operations, any of which could damage our reputation and have a material adverse effect on our business,
sales and results of operations. We have incurred and will continue to incur capital and operating expenses and other costs to
comply with these laws and regulations.
Changes in federal labor policy could lead to increased unionization efforts, which could increase labor costs, disrupt store
operations, and have a material adverse effect on our business, sales and results of operations.
Private plaintiffs and federal, state and local regulatory and law enforcement authorities continue to scrutinize advertising, sales,
financing and insurance activities in the sale and leasing of motor vehicles. If, as a result, other automotive retailers adopt more
transparent, consumer-oriented business practices, our differentiation versus those retailers could be reduced. See the risk factor
titled “We operate in a highly competitive industry” for discussion of this risk.
Our failure to manage our growth and the related challenges could have a material adverse effect on our business, sales and
results of operations.
Our growth is dependent both on opening stores in new and existing markets and continued sales growth in our existing stores.
The expansion of our store base places significant demands on our management team, our associates and our information systems. If
we fail to effectively or efficiently manage our new store growth, it could have a material adverse effect on our business, sales
and results of operations. Sales growth in our existing stores requires that we continue to effectively execute our business strategies
and implement new and ongoing initiatives to elevate the experience of our customers. See the risk factor above titled “Our failure
to realize the benefits associated with our omni-channel initiatives could have a material adverse effect on our business, sales
and results of operations” for more discussion of this risk. The expansion of our store base and implementation of new initiatives
also requires us to recruit and retain the associates necessary to support that expansion. See the risk factor above titled “Our
success depends upon the continued contributions of our more than 25,000 associates” for discussion of this risk. The expansion
of our store base also requires real estate. Our inability to acquire or lease suitable real estate at favorable terms could limit our
expansion and could have a material adverse effect on our business and results of operations.
If we are forced to curtail or stop new store growth or the implementation of our customer experience initiatives, it could have a
material adverse effect on our business, sales and results of operations.
We rely on sophisticated information systems to run our business. The failure of these systems, or the inability to enhance our
capabilities, could have a material adverse effect on our business, sales and results of operations.
Our business is dependent upon the integrity and efficient operation of our information systems. In particular, we rely on our
information systems to manage sales, inventory, our customer-facing websites and applications (carmax.com, CarMax mobile
apps, and carmaxauctions.com), consumer financing and customer information. The failure of these systems to perform as
designed, the failure to maintain or update these systems as necessary, or the inability to enhance our information technology
capabilities, could disrupt our business operations and have a material adverse effect on our sales and results of operations.
14
In addition, despite our ongoing efforts to maintain and enhance the integrity and security of these systems, we could be subjected
to attacks by hackers, including denial-of-service attacks directed at our websites or other system breaches or malfunctions due
to associate error or misconduct or other disruptions. Such incidents could disrupt our business and have a material adverse effect
on sales and results of operations. See the risk factor above titled “We collect sensitive confidential information from our customers”
for the risks associated with a breach of confidential customer or associate information.
We are subject to various legal proceedings. If the outcomes of these proceedings are adverse to CarMax, it could have a
material adverse effect on our business, results of operations and financial condition.
We are subject to various litigation matters from time to time, which could have a material adverse effect on our business, results
of operations and financial condition. Claims arising out of actual or alleged violations of law could be asserted against us by
individuals, either individually or through class actions, or by governmental entities in civil or criminal investigations and
proceedings. These claims could be asserted under a variety of laws including, but not limited to, consumer finance laws, consumer
protection laws, intellectual property laws, privacy laws, labor and employment laws, securities laws and employee benefit
laws. These actions could expose us to adverse publicity and to substantial monetary damages and legal defense costs, injunctive
relief and criminal and civil fines and penalties including, but not limited to, suspension or revocation of licenses to conduct
business.
Our business is sensitive to conditions affecting automotive manufacturers, including manufacturer recalls.
Adverse conditions affecting one or more automotive manufacturers could have a material adverse effect on our sales and results
of operations and could impact the supply of vehicles, including the supply of late-model used vehicles. In addition, manufacturer
recalls are a common occurrence that have accelerated in frequency and scope in recent years. Because we do not have manufacturer
authorization to complete recall-related repairs, some vehicles we sell may have unrepaired safety recalls. Such recalls, and our
lack of authorization to make recall-related repairs, could adversely affect used vehicle sales or valuations, could cause us to
temporarily remove vehicles from inventory, could force us to incur increased costs and could expose us to litigation and adverse
publicity related to the sale of recalled vehicles, which could have a material adverse effect on our business, sales and results of
operations.
Our results of operations and financial condition are subject to management’s accounting judgments and estimates, as well
as changes in accounting policies.
The preparation of our financial statements requires us to make estimates and assumptions affecting the reported amounts of
CarMax’s assets, liabilities, revenues, expenses and earnings. If these estimates or assumptions are incorrect, it could have a
material adverse effect on our results of operations or financial condition. We have identified several accounting policies as being
“critical” to the fair presentation of our financial condition and results of operations because they involve major aspects of our
business and require us to make judgments about matters that are inherently uncertain. These policies are described in Item 7.
Management’s Discussion and Analysis of Financial Condition and Results of Operations, and the notes to consolidated financial
statements included in Item 8. Consolidated Financial Statements and Supplementary Data.
The implementation of new accounting requirements or other changes to U.S. generally accepted accounting principles could have
a material adverse effect on our reported results of operations and financial condition.
The market price of our common stock may be volatile and could expose us to securities class action litigation.
The price of our common stock may be subject to wide fluctuations based upon our operating results, general economic and market
conditions, general trends and prospects for our industry, announcements by our competitors and other factors. In addition, the
market price of our common stock may also be affected by whether we meet analysts’ expectations. Failure to meet such expectations
could have a material adverse effect on the price of our common stock. Following periods of volatility in the market price of a
company’s securities, securities class action litigation may be initiated. If similar litigation were instituted against us, it could
result in substantial costs and a diversion of our attention and resources, which could have a material adverse effect on our business.
We rely on third-party vendors for key components of our business.
Many components of our business, including data management, key operational processes, and critical customer systems are
provided by third parties. We carefully select our third-party vendors, but we do not control their actions. If our vendors fail to
perform as we expect, our operations and reputation could suffer if the failure harms the vendors’ ability to serve us and our
customers. The use of third-party vendors represents an unavoidable inherent risk to our company that could have a material
adverse effect on our business, sales and results of operations.
15
Our business is subject to seasonal fluctuations.
We generally realize a higher proportion of revenue and operating profit during the first and second fiscal quarters. If conditions
arise that impair vehicle sales during the first or second fiscal quarters, these conditions could have a disproportionately large
adverse effect on our annual results of operations.
Our business is sensitive to weather events.
The occurrence of severe weather events, such as rain, hail, snow, wind, storms, hurricanes, extended periods of unusually cold
weather or natural disasters, could cause store closures or affect the timing of consumer demand, either of which could adversely
affect consumer traffic and could have a material adverse effect on our sales and results of operations in a given period.
We are subject to local conditions in the geographic areas in which we are concentrated.
Our performance is subject to local economic, competitive and other conditions prevailing in geographic areas where we
operate. Since a large portion of our sales is generated in the Southeastern U.S., California, Texas and Washington, D.C./Baltimore,
our results of operations depend substantially on general economic conditions and consumer spending habits in these markets. In
the event that any of these geographic areas experience a downturn in economic conditions, it could have a material adverse effect
on our business, sales and results of operations.
Item 1B. Unresolved Staff Comments.
None.
16
Item 2. Properties.
We conduct our retail vehicle operations primarily in two formats – production and non-production stores. Production stores are
those locations at which vehicle reconditioning is performed. Production stores have more service bays and require additional
space for reconditioning activities and, therefore, are generally larger than non-production stores. In determining whether to
construct a production or a non-production store on a given site, we take several factors into account, including the anticipated
long-term regional reconditioning needs and the available acreage of the sites in that market. As a result, some stores that are
constructed to accommodate reconditioning activities may initially be operated as non-production stores until we expand our
presence in that market. We also have production and non-production stores that operate in Metropolitan Statistical Areas (“MSAs”)
of less than 600,000 people, which we define as small markets. Some of these stores also have a smaller footprint compared with
our stores in larger markets.
USED CAR STORES BY FORMAT AS OF FEBRUARY 28, 2019
Store count
Store location size
Production Stores
Non-production Stores
98
105
generally 10 - 25 acres
generally 4 - 12 acres
Stores located in small MSAs
11
35
As of February 28, 2019, we operated 76 wholesale auctions, most of which were located at production stores. Stores at which
auctions are conducted generally have additional space to store wholesale inventory.
USED CAR STORES BY STATE AS OF FEBRUARY 28, 2019
State
Alabama
Arizona
California
Colorado
Connecticut
Delaware
Florida
Georgia
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Count
State
Count
5 Missouri
3 Nebraska
25 Nevada
6 New Hampshire
3 New Jersey
1 New Mexico
19 New York
10 North Carolina
1 Ohio
9 Oklahoma
2 Oregon
1
2
2
4
1
Pennsylvania
Rhode Island
South Carolina
Tennessee
Texas
7 Utah
4 Virginia
1 Washington
2 Wisconsin
2
Total
17
3
1
4
1
2
2
3
11
5
3
2
4
1
4
8
19
1
10
5
4
203
Of the 203 used car stores open as of February 28, 2019, 126 were located on owned sites and 77 were located on leased sites.
The leases are classified as follows:
Land-only leases
Land and building leases
Total leased sites
21
56
77
As of February 28, 2019, we leased our CAF office buildings in Atlanta, Georgia and other ancillary properties to support our
corporate and store operations. We own our home office building in Richmond, Virginia, and land associated with planned future
store openings.
Expansion
Since opening our first used car store in 1993, we have grown organically, through the construction and opening of company-
operated stores. We do not franchise our operations. As of February 28, 2019, we operated in 100 U.S. television markets, which
covered approximately 76% of the U.S. population. We believe that both further expansion of our store base and increases in
market share in existing markets will provide a foundation for future sales and earnings growth. We currently plan to open 13
stores in fiscal 2020 and a similar number of stores in fiscal 2021.
For additional details on our future expansion plans, see “PLANNED FUTURE ACTIVITIES,” included in Part II, Item 7 of this
Form 10-K.
Item 3. Legal Proceedings.
Information in response to this Item is included in Note 17 to the Consolidated Financial Statements included in Item 8 of this
Annual Report on Form 10-K and is incorporated herein by reference.
Item 4. Mine Safety Disclosures.
None.
EXECUTIVE OFFICERS OF THE COMPANY
The following table identifies our current executive officers. We are not aware of any family relationships among any of our
executive officers or between any of our executive officers and any directors. All executive officers are elected annually and serve
for one year or until their successors are elected and qualify. The next election of officers will occur in June 2019.
Name
William D. Nash………………………..….……...........
Age
49
Office
President, Chief Executive Officer and Director
Thomas W. Reedy……………………….…..….............
Edwin J. Hill……………………....……………............
James Lyski………………….……..……………..........
Eric M. Margolin………………….……..………..........
Diane L. Cafritz……………………....…………….......
Jon G. Daniels………………….……..…………...........
Shamim Mohammad………………….……..…...….....
Darren C. Newberry.........................................................
C. Joseph Wilson.............................................................
55
59
56
66
48
47
50
49
46
Executive Vice President and Chief Financial Officer
Executive Vice President and Chief Operating Officer
Executive Vice President and Chief Marketing Officer
Executive Vice President, General Counsel and Corporate Secretary
Senior Vice President and Chief Human Resources Officer
Senior Vice President, CarMax Auto Finance
Senior Vice President and Chief Information and Technology Officer
Senior Vice President, Store Operations
Senior Vice President, Store Strategy and Logistics
Mr. Nash joined CarMax in 1997 as auction manager. In 2007, he was promoted to vice president and later, senior vice president
of merchandising, a position he held until 2011, when he was named senior vice president, human resources and administrative
services. In 2012, he was promoted to executive vice president, human resources and administrative services. In February 2016,
he was promoted to president, and in September 2016, he was promoted to chief executive officer and named to the board of
directors. Prior to joining CarMax, Mr. Nash worked at Circuit City.
18
Mr. Reedy joined CarMax in 2003 as its vice president and treasurer and, in January 2010, was promoted to senior vice president,
finance. In October 2010, Mr. Reedy was promoted to senior vice president and chief financial officer. In 2012, he was promoted
to executive vice president and chief financial officer. Prior to joining CarMax, Mr. Reedy was vice president, corporate
development and treasurer of Gateway, Inc., a technology retail company.
Mr. Hill joined CarMax in 1995 as director of service operations and, in 2000, was promoted to assistant vice president, service
operations. In 2001, Mr. Hill was promoted to vice president, service operations, a position he held until 2010, when he was
promoted to senior vice president of service operations. In 2013, Mr. Hill was promoted to senior vice president, strategy and
transformation and in 2016, he was promoted to executive vice president, strategy and business transformation. Mr. Hill was
promoted to executive vice president and chief operating officer in August 2018.
Mr. Lyski joined CarMax in August 2014 as senior vice president and chief marketing officer. In 2017, he was promoted to
executive vice president and chief marketing officer. Prior to joining CarMax, he served as chief marketing officer of The Scotts
Miracle-Gro Company from 2011 to 2014 and as chief marketing officer at Nationwide Mutual Insurance Company from 2006
to 2010. In addition, Mr. Lyski has held marketing leadership positions at Cigna Healthcare Inc. and FedEx Corporation.
Mr. Margolin joined CarMax in 2007 as senior vice president, general counsel and corporate secretary. In 2016, Mr. Margolin
was promoted to executive vice president, general counsel and corporate secretary. Prior to joining CarMax, he was senior vice
president, general counsel and corporate secretary with Advance Auto Parts, Inc. and, before that, vice president, general counsel
and corporate secretary with Tire Kingdom, Inc.
Ms. Cafritz joined CarMax in 2003 as assistant general counsel. She was promoted to associate general counsel, director in 2005,
deputy general counsel, assistant vice president in 2010, and vice president in 2014. During her tenure in the CarMax legal
department, Ms. Cafritz managed commercial and consumer litigation, was responsible for operational regulatory guidance and
led CarMax’s government affairs program. In 2017, Ms. Cafritz was named senior vice president and chief human resources
officer. Prior to joining CarMax, Ms. Cafritz was a partner at McDermott, Will & Emery.
Mr. Daniels joined CarMax in 2008 as vice president, risk and analytics. In 2014, he was promoted to senior vice president,
CarMax Auto Finance. Prior to joining CarMax, Mr. Daniels served as group director, credit risk management of HSBC and vice
president of Metris.
Mr. Mohammad joined CarMax in 2012 as vice president of application development and IT planning. In 2014, he was promoted
to senior vice president and chief information officer. In 2018, he was named senior vice president and chief information and
technology officer. Prior to joining CarMax, Mr. Mohammad was vice president of information technology at BJ’s Wholesale
Club from 2006 to 2012 and held various positions at Blockbuster and TravelCLICK.
Mr. Newberry joined CarMax in March 2004 as location general manager-in-training in the Los Angeles region and was promoted
to location general manager of the Duarte, California store in 2006. He was subsequently promoted to positions of increasing
responsibility, including regional vice president general manager in 2013 and vice president, regional sales in 2016. In 2017, he
was promoted to senior vice president, store operations. Prior to joining CarMax, Mr. Newberry served as store manager and area
manager for Bed, Bath and Beyond from 1994 to 2004.
Mr. Wilson joined CarMax in 1995 as a buyer-in-training at the Raleigh, North Carolina store, where he was subsequently promoted
to buyer and then senior buyer. Mr. Wilson later served as purchasing manager at two CarMax stores in southern Florida before
being promoted to regional vice president of merchandising. He was promoted to assistant vice president, auction services and
merchandising development in 2008, vice president, auction services and merchandising development in 2013, and then vice
president, merchandising operations in 2016. In 2017, Mr. Wilson was promoted to senior vice president, store strategy and
logistics.
19
PART II
Item 5. Market for the Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity
Securities.
Our common stock is listed and traded on the New York Stock Exchange under the ticker symbol KMX. We are authorized to
issue up to 350,000,000 shares of common stock and up to 20,000,000 shares of preferred stock. As of February 28, 2019, there
were 167,478,924 shares of CarMax common stock outstanding and we had approximately 3,100 shareholders of record. As of
that date, there were no preferred shares outstanding.
We have not paid any dividends on our common stock and do not plan to pay dividends on our common stock for the foreseeable
future. We anticipate that for the foreseeable future any cash flow generated from our operations will be used to fund our existing
operations, capital expenditures and share repurchase program.
During the fourth quarter of fiscal 2019, we sold no CarMax equity securities that were not registered under the Securities Act.
Issuer Purchases of Equity Securities
The following table provides information relating to the company’s repurchase of common stock during the fourth quarter of fiscal
2019. The table does not include transactions related to employee equity awards or the exercise of employee stock options.
Period
December 1-31, 2018
January 1-31, 2019
February 1-28, 2019
Total
Total Number
of Shares
Purchased
1,705,900
1,449,892
1,221,855
4,377,647
Average
Price Paid
per Share
61.65
$
62.35
$
60.99
$
Total Number
of Shares Purchased
as Part of Publicly
Announced Programs
1,705,900
1,449,892
1,221,855
4,377,647
$
$
$
Approximate
Dollar Value
of Shares that
May Yet Be
Purchased Under
the Programs (1)
2,278,832,923
2,188,426,451
2,113,907,071
(1) On June 28, 2016, we announced that the board had authorized the repurchase of up to $750 million of our common stock, in addition to
the then outstanding repurchase authorizations. At the same time, the board removed the expiration date of the outstanding repurchase
authorizations. On October 23, 2018, the board further authorized the repurchase of an additional $2 billion of our common stock with
no expiration date. Purchases may be made in open market or privately negotiated transactions at management’s discretion and the timing
and amount of repurchases are determined based on share price, market conditions, legal requirements and other factors. Shares
repurchased are deemed authorized but unissued shares of common stock.
20
Performance Graph
The following graph compares the cumulative total shareholder return (stock price appreciation plus dividends, as applicable) on
our common stock for the last five fiscal years with the cumulative total return of the S&P 500 Index and the S&P 500 Retailing
Index. The graph assumes an original investment of $100 in CarMax common stock and in each index on February 28, 2014, and
the reinvestment of all dividends, as applicable.
CarMax
S&P 500 Index
S&P 500 Retailing Index
As of February 28 or 29
2014
2015
2016
2017
2018
2019
$
$
$
100.00
100.00
100.00
$
$
$
138.57
115.51
120.98
$
$
$
95.52
108.36
129.75
$
$
$
133.26
135.42
157.02
$
$
$
127.85
158.57
220.77
$
$
$
128.23
166.00
239.87
21
Item 6. Selected Financial Data.
(Dollars and shares in millions, except per share or per unit data)
FY19
FY18
FY17
FY16
FY15
Income statement information
Used vehicle sales
Wholesale vehicle sales
Net sales and operating revenues
Gross profit
CarMax Auto Finance income
Selling, general and administrative expenses
Interest expense
Net earnings
Share and per share information
Weighted average diluted shares outstanding
Diluted net earnings per share
Balance sheet information
Auto loan receivables, net
Total assets
Total current liabilities
Total notes payable and other debt: (1)
Non-recourse notes payable
Other
Unit sales information
Used vehicle units sold
Wholesale vehicle units sold
Per unit information
Used vehicle gross profit
Wholesale vehicle gross profit
SG&A per used unit
Percent changes in
Comparable store used vehicle unit sales
Total used vehicle unit sales
Wholesale vehicle unit sales
CarMax Auto Finance information
CAF total interest margin (2)
Other information
Used car stores
Associates
$
$
$
$
15,172.8
2,393.0
18,173.1
2,480.6
438.7
1,730.3
75.8
842.4
175.9
4.79
12,428.5
18,717.9
1,311.5
12,512.3
1,692.3
748,961
447,491
2,175
963
2,310
$
$
$
$
14,392.4
2,181.2
17,120.2
2,328.9
421.2
1,617.1
70.7
664.1
184.5
3.60
11,535.7
17,486.3
1,174.1
11,622.4
1,496.0
721,512
408,509
2,173
961
2,241
$
$
$
$
13,270.7
2,082.5
15,875.1
2,183.3
369.0
1,488.5
56.4
627.0
192.2
3.26
10,596.1
16,279.4
1,105.8
10,720.9
1,448.8
671,294
391,686
2,163
926
2,217
$ 12,439.4
2,188.3
15,149.7
2,018.8
392.0
1,351.9
36.4
623.4
$ 11,674.5
2,049.1
14,268.7
1,887.5
367.3
1,257.7
24.5
597.4
$
$
$
205.5
3.03
9,536.9
14,459.9
1,005.2
9,507.2
1,129.0
619,936
394,437
2,159
984
2,181
$
$
$
218.7
2.73
8,435.5
13,177.6
997.2
8,451.1
637.5
582,282
376,186
2,179
970
2,160
4.4%
10.5
9.8
0.3%
3.8
9.5
2.0%
7.5
4.3
4.3%
8.3
(0.7)
2.4%
6.5
4.9
5.6%
5.7%
5.8%
6.1%
6.5%
203
25,946
188
25,110
173
24,344
158
22,429
144
22,064
(1) Amounts are reported net of unamortized debt issuance costs. See Note 11 to the Consolidated Financial Statements.
(2) Represents CAF total interest margin (which reflects the spread between interest and fees charged to consumers and our funding costs) as
a percentage of total average managed receivables.
22
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations.
The following Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”) is provided
as a supplement to, and should be read in conjunction with, our audited consolidated financial statements and the accompanying
notes presented in Item 8. Consolidated Financial Statements and Supplementary Data. Note references are to the notes to
consolidated financial statements included in Item 8. Certain prior year amounts have been reclassified to conform to the current
year’s presentation. All references to net earnings per share are to diluted net earnings per share. Amounts and percentages may
not total due to rounding.
OVERVIEW
See Part I, Item 1 for a detailed description and discussion of the company’s business.
CarMax is the nation’s largest retailer of used vehicles. We operate in two reportable segments: CarMax Sales Operations and
CarMax Auto Finance (“CAF”). Our CarMax Sales Operations segment consists of all aspects of our auto merchandising and
service operations, excluding financing provided by CAF. Our CAF segment consists solely of our own finance operation that
provides financing to customers buying retail vehicles from CarMax.
CarMax Sales Operations
Our sales operations segment consists of retail sales of used vehicles and related products and services, such as wholesale vehicle
sales; the sale of extended protection plan (“EPP”) products, which include extended service plans (“ESPs”) and guaranteed asset
protection (“GAP”); and vehicle repair service. We offer competitive, no-haggle prices; a broad selection of CarMax Quality
Certified used vehicles; value-added EPP products; and superior customer service. Our website and related mobile apps are tools
for communicating the CarMax consumer offer in detail; sophisticated search engines for finding the right vehicle; and sales
channels for customers who prefer to shop online.
Our customers finance the majority of the retail vehicles purchased from us, and availability of on-the-spot financing is a critical
component of the sales process. We provide financing to qualified retail customers through CAF and our arrangements with
industry-leading third-party finance providers. All of the finance offers, whether by CAF or our third-party providers, are backed
by a 3-day payoff option.
As of February 28, 2019, we operated 203 used car stores in 100 U.S. television markets. As of that date, we also conducted
wholesale auctions at 76 used car stores and we operated 2 new car franchises.
CarMax Auto Finance
In addition to third-party finance providers, we provide vehicle financing through CAF, which offers financing solely to customers
buying retail vehicles from CarMax. CAF allows us to manage our reliance on third-party finance providers and to leverage
knowledge of our business to provide qualifying customers a competitive financing option. As a result, we believe CAF enables
us to capture additional profits, cash flows and sales. CAF income primarily reflects the interest and fee income generated by the
auto loan receivables less the interest expense associated with the debt issued to fund these receivables, a provision for estimated
loan losses and direct expenses. CAF income does not include any allocation of indirect costs. After the effect of 3-day payoffs
and vehicle returns, CAF financed 43.2% of our retail used vehicle unit sales in fiscal 2019. As of February 28, 2019, CAF serviced
approximately 966,000 customer accounts in its $12.51 billion portfolio of managed receivables.
Management regularly analyzes CAF’s operating results by assessing the competitiveness of our consumer offer, profitability, the
performance of the auto loan receivables, including trends in credit losses and delinquencies, and CAF direct expenses.
23
Revenues and Profitability
Our primary sources of revenue and gross profit from CarMax Sales Operations for fiscal 2019 are as follows:
Net Sales and
Operating Revenues
Gross Profit
Used
Wholesale
Other
3%
13%
84%
17%
17%
A high-level summary of our financial results from fiscal 2019 compared with fiscal 2018 is as follows:
(Dollars in millions except per share or per unit data)
Income statement information
Net sales and operating revenues
Gross profit
CAF income
Selling general and administrative expenses
Net earnings
Unit sales information
Used unit sales
Change in used unit sales in comparable stores
Wholesale unit sales
Per unit information
Used gross profit per unit
Wholesale gross profit per unit
SG&A per used vehicle unit
Per share information
Net earnings per diluted share
2019
18,173.1
2,480.6
438.7
1,730.3
842.4
748,961
0.3%
447,491
2,175
963
2,310
4.79
$
$
$
$
$
$
$
$
$
66%
Change from
2018
6.1%
6.5%
4.2%
7.0%
26.8%
3.8%
N/A
9.5%
0.1%
0.2%
3.1%
33.1%
Changes in net earnings were impacted by the following:
•
In connection with the Tax Cuts and Jobs Act of 2017 (“2017 Tax Act”), net earnings were reduced by $11.9 million in fiscal
2018. This net amount included a $32.7 million reduction for the revaluation of our net deferred tax asset, partially offset by
a $20.8 million benefit that resulted from applying the new, lower blended federal statutory rate.
Refer to “Results of Operations” for further details on our revenues and profitability.
Liquidity
Our primary ongoing sources of liquidity include funds provided by operations, proceeds from non-recourse funding vehicles, and
borrowings under our revolving credit facility or through other financing sources. During fiscal 2019, net cash provided by
operations totaled $163.0 million. This amount, combined with $890.8 million of net issuances of non-recourse notes payable,
24
resulted in $1.05 billion of adjusted net cash provided by operating activities, a non-GAAP measure. This liquidity, together with
borrowings under our revolving credit facility, was primarily used to fund the 13.6 million common shares repurchased under our
share repurchase program, our store growth and strategic initiatives.
When considering cash provided by operating activities, management does not include increases in auto loan receivables that have
been funded with non-recourse notes payable, which are separately reflected as cash provided by financing activities. For a
reconciliation of adjusted net cash provided by operating activities to net cash provided by (used in) operating activities, the most
directly comparable GAAP financial measure, see “Reconciliation of Adjusted Net Cash from Operating Activities” included in
“FINANCIAL CONDITION – Liquidity and Capital Resources.”
Future Outlook
Our long-term strategy is to complete the rollout of our retail concept, including our new omni-channel experience, and to increase
our share of used vehicle unit sales in each of the markets in which we operate. Our new omni-channel experience empowers
customers to buy a car on their own terms, either completely from home, in-store or through a seamlessly integrated combination
of online and in-store experiences. We believe that, over the long term, used vehicle unit sales are the primary driver for earnings
growth. We also believe that increased used vehicle unit sales will drive increased sales of wholesale vehicles and ancillary products
and, over time, increased CAF income.
In calendar 2018, we estimate we sold approximately 4.4% of the age 0- to 10-year old vehicles sold in the current comparable
store markets in which we operate and approximately 3.3% of the age 0- to 10-year old vehicles sold on a nationwide basis. Our
strategy to increase our market share includes continuing to focus on:
• Delivering a new customer-driven, omni-channel buying and selling experience that is a unique and powerful integration of
our in-store and online capabilities.
• Opening stores in new markets and expanding our presence in existing markets.
• Hiring and developing an engaged and skilled workforce.
•
• Leveraging data and advanced analytics to continuously improve our processes and systems.
Improving efficiency in our stores and our logistics operations to drive out waste.
In order to execute our long-term strategy, we are investing in various strategic initiatives to increase innovation, specifically with
regards to customer facing and customer-enabling technologies. We continue to make improvements to our website and introduce
new customer experiences, such as finance pre-approval, home delivery, online appraisal and express pick-up. We are also
developing and implementing tools that help our associates be more efficient and effective. Additionally, we are centralizing
customer support in our customer experience centers, which we expect to provide a more seamless integration between the online
and in-store experience for our customers. Our use of data is a core component of these initiatives and continues to be a strategic
asset for us as we leverage data to enhance the customer experience and increase operational efficiencies. In December 2018, we
launched our new omni-channel car buying experience in the Atlanta market, which will help us learn how to best operationalize
all our offerings and scale them across the entire organization. We anticipate having the new omni-channel experience available
to the majority of our customers by the end of fiscal 2020.
While there are incremental costs and inefficiencies in the near term related to strategic initiatives, we have also identified potential
cost savings through process changes and other improvements that can help offset these expenses over time. While in any individual
period conditions may vary, over the long term, we would expect to begin leveraging our SG&A expenses when comparable store
used unit sales growth is in the mid-single digit range. With increased spending expected for fiscal 2020, we believe our comparable
store used unit sales growth will need to be in the range of 5% to 8% to leverage SG&A. We expect the rate of growth in spending
on these initiatives to slow in fiscal 2021 and taper thereafter. We will continue to look for opportunities to reduce waste and re-
prioritize spend.
As of February 28, 2019, we had used car stores located in 100 television markets, which covered approximately 76% of the U.S.
population. The format and operating models utilized in stores are continuously evaluated and may evolve over time based upon
market and consumer expectations. We opened 15 stores in fiscal 2019 and plan to open 13 stores in fiscal 2020 and a similar
number of stores in fiscal 2021. For a detailed list of stores we plan to open in fiscal 2020, see the table included in “PLANNED
FUTURE ACTIVITIES.”
While we execute our long-term strategy, there are trends and factors that could impact our strategic approach or our results in the
short and medium term. A significant portion of our used vehicle inventory is sourced from local, regional and online wholesale
auto auctions. Wholesale vehicle prices are influenced by a variety of factors, including the supply of vehicles available at auction
relative to dealer demand.
25
For additional information about risks and uncertainties facing our company, see “Risk Factors,” included in Part I, Item 1A of
this Form 10-K.
CRITICAL ACCOUNTING POLICIES
Our results of operations and financial condition as reflected in the consolidated financial statements have been prepared in
accordance with U.S. generally accepted accounting principles. Preparation of financial statements requires management to make
estimates and assumptions affecting the reported amounts of assets, liabilities, revenues, expenses and the disclosures of contingent
assets and liabilities. We use our historical experience and other relevant factors when developing our estimates and
assumptions. We regularly evaluate these estimates and assumptions. Note 1 includes a discussion of significant accounting
policies. The accounting policies discussed below are the ones we consider critical to an understanding of our consolidated financial
statements because their application places the most significant demands on our judgment. Our financial results might have been
different if different assumptions had been used or other conditions had prevailed.
Financing and Securitization Transactions
We maintain a revolving funding program composed of three warehouse facilities (“warehouse facilities”) that we use to fund auto
loan receivables originated by CAF. We typically elect to fund these receivables through an asset-backed term funding transaction,
such as a term securitization or alternative funding arrangement, at a later date. We recognize transfers of auto loan receivables
into the warehouse facilities and asset-backed term funding transactions, including term securitizations (together, “non-recourse
funding vehicles”), as secured borrowings, which result in recording the auto loan receivables and the related non-recourse notes
payable on our consolidated balance sheets. CAF income included in the consolidated statements of earnings primarily reflects
the interest and fee income generated by the auto loan receivables less the interest expense associated with the debt issued to fund
these receivables, a provision for estimated loan losses and direct CAF expenses.
See Notes 1(F), 1(H) and 4 for additional information on securitizations and auto loan receivables.
Allowance for Loan Losses
The allowance for loan losses represents an estimate of the amount of net losses inherent in our portfolio of managed receivables
as of the applicable reporting date. Such losses are expected to become evident during the following 12 months. Because net loss
performance can vary substantially over time, estimating net losses requires assumptions about matters that are uncertain.
The allowance for loan losses is estimated using a combination of analytical models and management judgment. These models
are primarily based on the composition of the portfolio of managed receivables (including month of origination and actual prior
performance of the receivables), historical loss trends and forecasted forward loss curves. For receivables that have less than 12
months of performance history, the estimate also takes into account the credit grades of the receivables and historical losses by
credit grade to supplement actual loss data in estimating future performance. Once the receivables have 12 months of performance
history, the estimate reflects actual loss experience of those receivables to date along with forward loss curves to predict future
performance. The forward loss curves are constructed using historical performance data and show the average timing of losses
over the course of a receivable’s life.
Estimates from these models rely on historical performance information and may not fully reflect losses inherent in the present
portfolio. Therefore, management also considers recent trends in delinquencies and defaults, recovery rates and the economic
environment in assessing the models used in estimating the allowance for loan losses, and may adjust the allowance for loan losses
to reflect factors that may not be captured in the models. In addition, management periodically considers whether the use of
additional metrics would result in improved model performance and revises the models when appropriate.
Determining the appropriateness of the allowance for loan losses requires management to exercise judgment about matters that
are inherently uncertain, including the timing and distribution of net losses that could materially affect the allowance for loan
losses and, therefore, net earnings. To the extent that actual performance differs from our estimates, additional provision for credit
losses may be required that would reduce net earnings. A 10% change in the estimated loss rates would have changed the allowance
for loan losses by approximately $13.8 million as of February 28, 2019.
See Notes 1(H) and 4 for additional information on the allowance for loan losses.
26
Revenue Recognition
We recognize revenue when the earnings process is complete, generally either at the time of sale to a customer or upon delivery
to a customer. As part of our customer service strategy, we guarantee the retail vehicles we sell with a 7 day, money-back
guarantee. We record a reserve for estimated returns based on historical experience and trends, and results could be affected if
future vehicle returns differ from historical averages.
We also sell ESPs and GAP on behalf of unrelated third parties, who are the primary obligors, to customers who purchase a retail
vehicle. The ESPs we currently offer on all used vehicles provide coverage up to 60 months (subject to mileage limitations), while
GAP covers the customer for the term of their retail installment contract. We recognize revenue, on a net basis, at the time of sale.
We also record a reserve for estimated contract cancellations. The reserve for cancellations is evaluated for each product and is
based on forecasted forward cancellation curves utilizing historical experience, recent trends and credit mix of the customer
base. Our risk related to contract cancellations is limited to the revenue that we receive. Cancellations fluctuate depending on
the volume of EPP sales, customer financing default or prepayment rates, and shifts in customer behavior related to changes in
the coverage or term of the product. Results could be affected if actual events differ from our estimates. A 10% change in the
estimated cancellation rates would have changed cancellation reserves by approximately $10.3 million as of February 28, 2019. See
Note 8 for additional information on cancellation reserves.
We are contractually entitled to receive profit-sharing revenues based on the performance of the ESPs administered by third parties.
These revenues are a form of variable consideration included in the ESP transaction price to the extent that it is probable that it
will not result in a significant revenue reversal. An estimate of the amount to which we expect to be entitled, subject to various
constraints, is recognized upon satisfying the performance obligation of selling the ESP. These constraints include factors that are
outside of the company’s influence or control and the length of time until settlement. We apply the expected value method, utilizing
historical claims and cancellation data from CarMax customers, as well as other qualitative assumptions. This estimate is reassessed
each reporting period with changes reflected in other sales and revenues on our consolidated statements of earnings and other
assets on our consolidated balance sheets. Profit-sharing payments by the ESP provider begin when the underlying ESPs reach a
specified level of claims history.
Customers applying for financing who are not approved or are conditionally approved by CAF are generally evaluated by other
third-party finance providers. These providers generally either pay us or are paid a fixed, pre-negotiated fee per contract. We
recognize these fees at the time of sale.
We collect sales taxes and other taxes from customers on behalf of governmental authorities at the time of sale. These taxes are
accounted for on a net basis and are not included in net sales and operating revenues or cost of sales.
See Note 2 for additional information on revenue recognition.
27
RESULTS OF OPERATIONS – CARMAX SALES OPERATIONS
NET SALES AND OPERATING REVENUES
(In millions)
Used vehicle sales
Wholesale vehicle sales
Other sales and revenues:
Extended protection plan revenues
Third-party finance fees, net
Other
Total other sales and revenues
Total net sales and operating revenues
UNIT SALES
2019
15,172.8
2,393.0
382.5
(43.4)
268.2
607.3
18,173.1
$
$
Change
Years Ended February 28
2018
14,392.4
2,181.2
5.4% $
9.7%
Change
8.5 % $
4.7 %
2017
13,270.7
2,082.5
13.7%
13.0%
3.1%
11.1%
6.1% $
336.4
(49.9)
260.2
546.7
17,120.2
10.1 %
(29.9)%
2.1 %
4.7 %
7.8 % $
305.5
(38.4)
254.9
522.0
15,875.1
Used vehicles
Wholesale vehicles
AVERAGE SELLING PRICES
Used vehicles
Wholesale vehicles
Years Ended February 28
2019
748,961
447,491
Change
2018
Change
3.8% 721,512
9.5% 408,509
7.5%
4.3%
2017
671,294
391,686
Years Ended February 28
2019
20,077
5,098
$
$
Change
1.6 % $
(0.1)% $
2018
19,757
5,102
Change
0.9 % $
(0.1)% $
2017
19,586
5,106
COMPARABLE STORE USED VEHICLE SALES CHANGES
Used vehicle units
Used vehicle dollars
Years Ended February 28
2019
2018
2017
0.3%
1.9%
2.0%
2.9%
4.3%
2.7%
Stores are added to the comparable store base beginning in their fourteenth full month of operation. We do not remove renovated
stores from our comparable store base. Comparable store calculations include results for a set of stores that were included in our
comparable store base in both the current and corresponding prior year periods.
VEHICLE SALES CHANGES
Used vehicle units
Used vehicle revenues
Wholesale vehicle units
Wholesale vehicle revenues
Years Ended February 28
2019
2018
2017
3.8%
5.4%
9.5%
9.7%
7.5%
8.5%
4.3%
4.7%
8.3 %
6.7 %
(0.7)%
(4.8)%
28
USED VEHICLE FINANCING PENETRATION BY CHANNEL (BEFORE THE IMPACT OF 3-DAY PAYOFFS)
Years Ended February 28 (1)
2018
2019
2017
CAF (2)
Tier 2 (3)
Tier 3 (4)
Other (5)
Total
48.4%
48.4%
49.5%
17.9
9.9
23.8
16.6
10.5
24.5
17.8
9.8
22.9
100.0%
100.0%
100.0%
Includes CAF's Tier 3 loan originations, which represent less than 1% of total used units sold.
(1) Calculated as used vehicle units financed for respective channel as a percentage of total used units sold.
(2)
(3) Third-party finance providers who generally pay us a fee or to whom no fee is paid.
(4) Third-party finance providers to whom we pay a fee.
(5) Represents customers arranging their own financing and customers that do not require financing.
CHANGE IN USED CAR STORE BASE
Used car stores, beginning of year
Store openings
Used car stores, end of year
Years Ended February 28
2019
2018
2017
188
15
203
173
15
188
158
15
173
During fiscal 2019, we opened 15 stores, including 9 stores in new television markets (1 store each in Greenville, NC; Macon,
GA; Wilmington, NC; Lafayette, LA; Corpus Christi, TX; Shreveport, LA; Buffalo, NY; Montgomery, AL; and New Orleans, LA)
and 6 stores in existing television markets (1 store each in Dallas, TX; Miami, FL; Albuquerque, NM; Oklahoma City, OK; Orlando,
FL; and Portland, OR).
Used Vehicle Sales
Fiscal 2019 Versus Fiscal 2018. The 5.4% increase in used vehicle revenues in fiscal 2019 was primarily due to a 3.8% increase
in unit sales. The increase in used unit sales included a 0.3% increase in comparable store used unit sales and sales from newer
stores not yet included in the comparable store base. The comparable store used unit sales performance was driven by improved
conversion, partially offset by lower store traffic. Website traffic grew 16%. We believe that the solid performance of our store
teams and the impacts of our digital initiatives contributed to our continued improvements in conversion in both fiscal 2019 and
fiscal 2018. We believe our comparable store used unit sales growth was adversely affected by delays in February tax refunds
relative to last year, the continuation of higher acquisition prices and a robust competitive environment. Our data indicates that
our share of the age 0- to 10-year old used vehicles in our current comparable store markets fell from approximately 4.5% to 4.4%
in calendar 2018.
The increase in average retail selling price reflected the net effects of higher vehicle acquisition costs and shifts in the mix of our
sales by both vehicle age and class. We believe vehicle acquisition costs remained high throughout fiscal 2019 as the industry
continued to experience a lower than normal depreciation environment.
Fiscal 2018 Versus Fiscal 2017. The 8.5% increase in used vehicle revenues in fiscal 2018 was primarily due to a 7.5% increase
in unit sales. The increase in used unit sales included a 2.0% increase in comparable store used unit sales and sales from newer
stores not yet included in the comparable store base. The comparable store used unit sales performance was driven by continued
strong conversion, partially offset by lower store traffic.
Average retail selling price for fiscal 2018 remained relatively consistent with the prior year, reflecting the net effects of shifts in
the mix of our sales by both vehicle age and class and lower vehicle acquisition costs. Decreases in vehicle acquisition costs in
the first half of the year were largely offset by increases in the second half of the year. We believe lower seasonal depreciation
was a significant driver of the increase in vehicle acquisition costs in the second half of the year. At the same time, industry new
vehicle transaction prices benefited from aggressive new car incentives. We believe the resulting change in the relative affordability
of new vehicles versus late-model vehicles was one of the factors contributing to our comparable store used unit sales performance.
29
Wholesale Vehicle Sales
Vehicles sold at our wholesale auctions are, on average, approximately 10 years old with more than 100,000 miles and are primarily
comprised of vehicles purchased through our appraisal process that do not meet our retail standards. Our wholesale auction prices
usually reflect the trends in the general wholesale market for the types of vehicles we sell, although they can also be affected by
changes in vehicle mix or the average age, mileage or condition of the vehicles being sold.
Fiscal 2019 Versus Fiscal 2018. The 9.7% increase in wholesale vehicle revenues in fiscal 2019 resulted from a 9.5% increase
in wholesale unit sales. The wholesale unit growth was primarily driven by growth in our store base, an increase in our appraisal
buy rate and an increase in comparable store appraisal traffic. We believe the appraisal buy rate and comparable store appraisal
traffic benefited from strong wholesale industry vehicle valuations, which allowed us to provide seasonally strong appraisal offers
for both fiscal 2019 and fiscal 2018. Wholesale vehicle average selling price for fiscal 2019 remained consistent with the prior
year.
Fiscal 2018 Versus Fiscal 2017. The 4.7% increase in wholesale vehicle revenues in fiscal 2018 resulted from a 4.3% increase
in wholesale unit sales. During fiscal 2018, increases in wholesale unit volumes attributable to an increase in our appraisal buy
rate and the growth in our store base were partially offset by a reduction in appraisal traffic. Wholesale vehicle average selling
price for fiscal 2018 remained consistent with the prior year.
Other Sales and Revenues
Other sales and revenues include revenue from the sale of ESPs and GAP (collectively reported in EPP revenues, net of a reserve
for estimated contract cancellations), net third-party finance fees, and other revenues, which are predominantly comprised of
service department and new vehicle sales. The fees we pay to the Tier 3 providers are reflected as an offset to finance fee revenues
received from the Tier 2 providers. The mix of our retail vehicles financed by CAF, Tier 2 and Tier 3 providers, or customers that
arrange their own financing, may vary from quarter to quarter depending on several factors including the credit quality of applicants,
changes in providers’ credit decisioning and external market conditions. Changes in originations by one tier of credit providers
may also affect the originations made by providers in other tiers.
Fiscal 2019 Versus Fiscal 2018. Other sales and revenues increased 11.1% in fiscal 2019. EPP revenues increased 13.7% compared
with the prior year, reflecting cost decreases from plan providers, the increase in our retail unit volume and $8.4 million in ESP
profit sharing revenues associated with our adoption of the new revenue recognition accounting standard in fiscal 2019. See Note
2 for additional information on revenue related to ESPs. The $6.5 million reduction in net third-party finance fees reflected shifts
in our sales mix by finance channel, including an increase in our Tier 2 and a decrease in our Tier 3 sales.
Fiscal 2018 Versus Fiscal 2017. Other sales and revenues increased 4.7% in fiscal 2018. EPP revenues increased 10.1% compared
with the prior year, largely reflecting the growth in our used unit sales. The $11.5 million reduction in net third-party finance fees
reflected shifts in our sales mix by finance channel, including a decline in our Tier 2 and an increase in our Tier 3 sales.
Years Ended February 28
2018
Change
Change
3.9% $
9.8%
14.1%
6.5% $
1,567.6
392.5
368.8
2,328.9
8.0% $
8.2%
—%
6.7% $
2017
1,451.7
362.6
369.0
2,183.3
GROSS PROFIT
(In millions)
Used vehicle gross profit
Wholesale vehicle gross profit
Other gross profit
Total
2019
1,628.7
431.0
420.9
2,480.6
$
$
30
GROSS PROFIT PER UNIT
Years Ended February 28
2019
2018
2017
Used vehicle gross profit
Wholesale vehicle gross profit
Other gross profit
Total gross profit
$ per unit (1)
2,175
$
963
$
562
$
3,312
$
% (2)
$ per unit (1)
2,173
$
961
$
511
$
3,228
$
10.7
18.0
69.3
13.6
% (2)
$ per unit (1)
2,163
$
926
$
550
$
3,252
$
10.9
18.0
67.5
13.6
% (2)
10.9
17.4
70.7
13.8
(1) Calculated as category gross profit divided by its respective units sold, except the other and total categories, which are divided by total
used units sold.
(2) Calculated as a percentage of its respective sales or revenue.
Used Vehicle Gross Profit
We target a dollar range of gross profit per used unit sold. The gross profit dollar target for an individual vehicle is based on a
variety of factors, including its probability of sale and its mileage relative to its age; however, it is not primarily based on the
vehicle’s selling price. Our ability to quickly adjust appraisal offers to be consistent with the broader market trade-in trends and
the pace of our inventory turns reduce our exposure to the inherent continual fluctuation in used vehicle values and contribute to
our ability to manage gross profit dollars per unit.
We systematically adjust individual vehicle prices based on proprietary pricing algorithms in order to appropriately balance sales
trends, inventory turns and gross profit achievement. Other factors that may influence gross profit include the wholesale and retail
vehicle pricing environments, vehicle reconditioning and logistics costs, and the percentage of vehicles sourced directly from
consumers through our appraisal process. Vehicles purchased directly from consumers typically generate more gross profit per
unit compared with vehicles purchased at auction or through other channels.
Fiscal 2019 Versus Fiscal 2018. The 3.9% increase in used vehicle gross profit in fiscal 2019 was primarily driven by the 3.8%
growth in total used unit sales. Our used vehicle gross profit per unit remained consistent with fiscal 2018. We believe we can
manage to a targeted gross profit per unit dollar range, subject to future changes to our business or pricing strategy.
Fiscal 2018 Versus Fiscal 2017. The 8.0% increase in used vehicle gross profit in fiscal 2018 was primarily driven by the 7.5%
growth in total used unit sales. Our used vehicle gross profit per unit remained consistent with fiscal 2017.
Wholesale Vehicle Gross Profit
Our wholesale gross profit per unit reflects the demand for older, higher mileage vehicles, which are the mainstay of our auctions,
as well as strong dealer attendance and resulting high dealer-to-car ratios at our auctions. The frequency of our auctions, which
are generally held weekly or bi-weekly, minimizes the depreciation risk on these vehicles. Our ability to adjust appraisal offers
in response to the wholesale pricing environment is a key factor that influences wholesale gross profit.
Fiscal 2019 Versus Fiscal 2018. The 9.8% increase in wholesale vehicle gross profit in fiscal 2019 was driven by the 9.5%
increase in wholesale unit sales. Our wholesale gross profit per unit remained consistent with fiscal 2018. We believe our wholesale
gross profit per unit continued to benefit from a lower depreciation environment relative to historical trends.
Fiscal 2018 Versus Fiscal 2017. The 8.2% increase in wholesale vehicle gross profit in fiscal 2018 was driven by the 4.3%
increase in wholesale unit sales and a $35, or 3.8%, increase in wholesale gross profit per unit. We believe our wholesale gross
profit per unit benefited from a lower depreciation environment relative to historical trends.
Other Gross Profit
Other gross profit includes profits related to EPP revenues, net third-party finance fees and other revenues, which are predominantly
comprised of service department operations, including used vehicle reconditioning, and new vehicle sales. We have no cost of
sales related to EPP revenues or net third-party finance fees, as these represent revenues paid to us by certain third-party providers.
Third-party finance fees are reported net of the fees we pay to third-party Tier 3 finance providers. Accordingly, changes in the
relative mix of the components of other gross profit can affect the composition and amount of other gross profit.
Fiscal 2019 Versus Fiscal 2018. Other gross profit rose 14.1% in fiscal 2019, primarily reflecting the improvement in EPP
revenues and net third-party finance fees discussed above.
31
Fiscal 2018 Versus Fiscal 2017. Other gross profit remained consistent in fiscal 2018, as a $19.2 million decrease in service
profits and the decrease in net third-party finance fees discussed above were largely offset by the noted increase in EPP revenues.
Service profits were affected by the reduced leverage of service department costs resulting from our more modest comparable
store used unit growth in the latter half of fiscal 2018.
Impact of Inflation
Historically, inflation has not had a significant impact on results. Profitability is primarily affected by our ability to achieve targeted
unit sales and gross profit dollars per vehicle rather than by changes in average retail prices. However, we believe higher vehicle
acquisition prices, partially driven by lower seasonal vehicle depreciation, affected comparable store used unit sales growth, and
therefore our results of operations, in fiscal 2018 and 2019. Additionally, changes in average vehicle selling prices impact CAF
income, to the extent the average amount financed also changes.
SG&A Expenses
COMPONENTS OF SG&A EXPENSES AS A PERCENTAGE OF TOTAL SG&A EXPENSES
Compensation and
benefits
Store occupancy costs
Advertising expense
Other overhead costs
Fiscal Year 2019
17%
10%
21%
52%
COMPONENTS OF SG&A EXPENSES COMPARED WITH PRIOR PERIODS
(In millions except per unit data)
Compensation and benefits (1)
Store occupancy costs
Advertising expense
Other overhead costs (2)
Total SG&A expenses
SG&A per used vehicle unit (3)
2019
904.9
359.1
166.4
299.9
1,730.3
2,310
$
$
$
$
Years Ended February 28
2018
Change
Change
4.8% $
6.5%
5.5%
15.8%
7.0% $
69
$
863.2
337.3
157.7
258.9
1,617.1
2,241
$
7.4% $
12.1%
9.3%
8.1%
8.6% $
$
24
2017
803.9
300.8
144.2
239.6
1,488.5
2,217
(1) Excludes compensation and benefits related to reconditioning and vehicle repair service, which are included in cost of sales. See Note 12
(2)
for details of stock-based compensation expense by grant type.
Includes IT expenses, insurance, preopening and relocation costs, non-CAF bad debt, travel, charitable contributions and other
administrative expenses.
(3) Calculated as total SG&A expenses divided by total used vehicle units.
Fiscal 2019 Versus Fiscal 2018 (Increase of $113.2 million or 7.0%). In addition to the 8% growth in our store base during fiscal
2019 (representing the addition of 15 stores) and higher variable costs associated with our comparable store unit growth, the net
increase reflected the following:
•
$12.2 million of the increase in compensation and benefits was due to an increase in share-based compensation expense, which
increased SG&A per used unit by $13.
$41.0 million increase in other overhead costs, which included continued spending to advance our technology platforms and
support our core and omni-channel strategic initiatives.
•
Fiscal 2018 Versus Fiscal 2017 (Increase of $128.6 million or 8.6%). In addition to the 9% growth in our store base during fiscal
2018 (representing the addition of 15 stores) and higher variable costs associated with our comparable store unit growth, the net
increase reflected the following:
•
$18.0 million increase in compensation and benefits due to the corporate incentive pay accrual.
32
•
•
$27.7 million decrease in compensation and benefits due to a decrease in share-based compensation expense, which reduced
SG&A per used unit by $47. The decrease in share-based compensation expense reflected higher costs incurred in fiscal 2017
in connection with the retirement of our former chief executive officer, as well as a decrease in the expense related to cash-
settled restricted stock units in fiscal 2018. The expense associated with these units was primarily driven by the change in
the company’s stock price during the fiscal year.
$19.3 million increase in other overhead costs, which included increased spending related to our core and omni-channel
strategic initiatives.
Interest Expense
Interest expense includes the interest related to short- and long-term debt and financing and capital lease obligations. It does not
include interest on the non-recourse notes payable, which is reflected within CAF income.
Fiscal 2019 Versus Fiscal 2018. Interest expense increased to $75.8 million in fiscal 2019 versus $70.7 million in fiscal 2018.
The increase primarily reflected higher interest rates on outstanding debt in fiscal 2019.
Fiscal 2018 Versus Fiscal 2017. Interest expense increased to $70.7 million in fiscal 2018 versus $56.4 million in fiscal 2017.
The increase reflected the combined effects of higher outstanding debt levels and interest rates in fiscal 2018 as well as a reduction
in capitalized interest.
Income Taxes
The effective income tax rate was 24.3% in fiscal 2019, 37.6% in fiscal 2018 and 37.7% in fiscal 2017. The decrease in the
effective income tax rate in fiscal 2019 is primarily due to the reduction in the federal statutory tax rate following the enactment
of the 2017 Tax Act.
The fiscal 2018 effective income tax rate included the effect of an $11.9 million net increase in tax expense resulting from the
enactment of the 2017 Tax Act, including:
• A $32.7 million increase in tax expense associated with the revaluation of our net deferred tax asset.
• A $20.8 million decrease in tax expense resulting from the new, lower blended federal statutory rate.
RESULTS OF OPERATIONS – CARMAX AUTO FINANCE
CAF income primarily reflects interest and fee income generated by CAF’s portfolio of auto loan receivables less the interest
expense associated with the debt issued to fund these receivables, a provision for estimated loan losses and direct CAF expenses.
Total interest margin reflects the spread between interest and fees charged to consumers and our funding costs. Changes in the
interest margin on new originations affect CAF income over time. Continued increases in interest rates, which affect CAF’s funding
costs, or other competitive pressures on consumer rates, could result in further compression in the interest margin on new
originations. Changes in the allowance for loan losses as a percentage of ending managed receivables reflect the effect of the
change in loss and delinquency experience on our outlook for net losses expected to occur over the next 12 months.
CAF’s managed portfolio is composed primarily of loans originated over the past several years. Trends in receivable growth and
interest margins primarily reflect the cumulative effect of changes in the business over a multi-year period. We strive to originate
loans with an underlying risk profile that we believe will, in the aggregate and excluding CAF’s Tier 3 originations, result in
cumulative net losses in the 2% to 2.5% range over the life of the loans. Actual loss performance of the loans may fall outside of
this range based on various factors, including intentional changes in the risk profile of originations, economic conditions and
wholesale recovery rates. Current period originations reflect current trends in both our retail sales and the CAF business, including
the volume of loans originated, current interest rates charged to consumers, loan terms and average credit scores. Because we
recognize CAF income over the life of the underlying auto loan, loans originated in a given fiscal period generally do not have a
significant effect on that period’s financial results.
CAF income does not include any allocation of indirect costs. Although CAF benefits from certain indirect overhead expenditures,
we have not allocated indirect costs to CAF to avoid making subjective allocation decisions. Examples of indirect costs not
allocated to CAF include retail store expenses and corporate expenses.
See Note 3 for additional information on CAF income and Note 4 for information on auto loan receivables, including credit quality.
33
SELECTED CAF FINANCIAL INFORMATION
(In millions)
Interest margin:
Interest and fee income
Interest expense
Total interest margin
Provision for loan losses
CarMax Auto Finance income
Years Ended February 28
2019
% (1)
2018
% (1)
2017
% (1)
$
$
$
$
972.9
(289.3)
683.6
(153.8)
438.7
$
8.0
(2.4)
5.6
$
(1.3) $
3.6
$
856.6
(215.0)
641.6
(137.6)
421.2
$
7.6
(1.9)
5.7
$
(1.2) $
$
3.8
762.0
(171.4)
590.6
(150.6)
369.0
7.5
(1.7)
5.8
(1.5)
3.6
(1) Percent of total average managed receivables.
CAF ORIGINATION INFORMATION (AFTER THE IMPACT OF 3-DAY PAYOFFS)
Net loans originated (in millions)
Vehicle units financed
Net penetration rate (1)
Weighted average contract rate
Weighted average credit score (2)
Weighted average loan-to-value (LTV) (3)
Weighted average term (in months)
$
Years Ended February 28
2018
5,962.2
310,739
2019
6,330.1
323,864
$
$
2017
5,643.3
297,043
43.2%
8.5%
706
94.8%
66.0
43.1%
7.8%
707
95.0%
65.8
44.2%
7.4%
706
95.0%
65.8
(1) Vehicle units financed as a percentage of total used units sold.
(2) The credit scores represent FICO® scores and reflect only receivables with obligors that have a FICO® score at the time of application. The
FICO® score with respect to any receivable with co-obligors is calculated as the average of each obligor’s FICO® score at the time of
application. FICO® scores are not a significant factor in our primary scoring model, which relies on information from credit bureaus and
other application information as discussed in Note 4. FICO® is a federally registered servicemark of Fair Isaac Corporation.
(3) LTV represents the ratio of the amount financed to the total collateral value, which is measured as the vehicle selling price plus applicable
taxes, title and fees.
LOAN PERFORMANCE INFORMATION
(In millions)
Total ending managed receivables
Total average managed receivables
Allowance for loan losses (1)
Allowance for loan losses as a percentage of ending managed receivables
Net credit losses on managed receivables
Net credit losses as a percentage of total average managed receivables
Past due accounts as a percentage of ending managed receivables
Average recovery rate (2)
2019
$ 12,510.2
$ 12,150.2
$
$
As of and for the
Years Ended February 28
2018
$ 11,618.9
$ 11,210.8
128.6
$
1.11%
132.6
1.18%
3.38%
46.1%
2017
$ 10,681.3
$ 10,158.3
123.6
$
1.16%
121.9
1.20%
3.10%
47.4%
138.2
1.10%
144.2
1.19%
3.61%
47.7%
$
$
(1) The allowance for loan losses represents an estimate of the amount of net losses inherent in our portfolio of managed receivables as of the
applicable reporting date and anticipated to occur during the following 12 months.
(2) The average recovery rate represents the average percentage of the outstanding principal balance we receive when a vehicle is repossessed
and liquidated, generally at our wholesale auctions. While in any individual period conditions may vary, over the past 10 fiscal years, the
annual recovery rate has ranged from a low of 46% to a high of 60%, and it is primarily affected by changes in the wholesale market pricing
environment.
34
Fiscal 2019 Versus Fiscal 2018.
• CAF Income (Increase of $17.5 million or 4.2%)
The increase in CAF income reflects an increase in the average managed receivables, partially offset by a lower total
interest margin percentage and an increase in the provision for loan losses.
Average managed receivables grew 8.4% to $12.15 billion in fiscal 2019 driven primarily by the rise in CAF loan
originations in recent years.
The growth in net loan originations in fiscal 2019 resulted from our used vehicle sales growth and an increase in average
amount financed.
•
Provision for Loan Losses (Increased to $153.8 million from $137.6 million)
The increase in the provision for loan losses was primarily due to the growth in average managed receivables. As a result,
the allowance for loan losses as a percentage of ending managed receivables was 1.10% as of February 28, 2019 compared
with 1.11% as of February 28, 2018.
Although past due accounts as a percentage of ending managed receivables has increased, annualized net credit losses
as a percentage of total average managed receivables has remained relatively flat.
• Total Interest Margin (Decreased to 5.6% of averaged managed receivables from 5.7%)
The decline in total interest margin percentage was the result of a gradual compression of the spread between rates charged
to consumers and our funding costs in recent years.
Fiscal 2018 Versus Fiscal 2017.
• CAF Income (Increase of $52.2 million or 14.1%)
The increase in CAF income reflects an increase in the average managed receivables and a decline in the provision for
loan losses, partially offset by a lower total interest margin percentage.
Average managed receivables grew 10.4% to $11.21 billion in fiscal 2018 driven primarily by the rise in CAF loan
originations in recent years.
The growth in net loan originations in fiscal 2018 resulted from our used vehicle sales growth and an increase in average
amount financed, partially offset by a decrease in CAF's penetration rate.
•
Provision for Loan Losses (Decreased to $137.6 million from $150.6 million)
The provision during fiscal 2017 was affected by rising loss experience, while losses were generally consistent with
expectations in fiscal 2018. As a result, the allowance for loan losses as a percentage of ending managed receivables was
1.11% as of February 28, 2018 compared with 1.16% as of February 28, 2017.
• Total Interest Margin (Decreased to 5.7% of averaged managed receivables from 5.8%)
The decline in total interest margin percentage was the result of gradual compression of the spread between rates charged
to customers and our funding costs in recent years.
Tier 3 Loan Originations. CAF also originates a small portion of auto loans to customers who typically would be financed by
our Tier 3 finance providers, in order to better understand the performance of these loans, mitigate risk and add incremental
profits. CAF currently targets originating approximately 5% of the total Tier 3 loan volume; however, this rate may vary over
time based on market conditions. A total of $162.4 million and $147.5 million in CAF Tier 3 receivables were outstanding as of
February 28, 2019 and 2018, respectively. These loans have higher loss and delinquency rates than the remainder of the CAF
portfolio, as well as higher contract rates. As of February 28, 2019 and 2018, approximately 10% of the total allowance for loan
losses related to the outstanding CAF Tier 3 loan balances.
35
PLANNED FUTURE ACTIVITIES
We currently plan to open 13 stores in fiscal 2020 and a similar number of stores in fiscal 2021. In fiscal 2020, we will be entering
six new television markets and expanding our presence in seven existing television markets. Of the 13 stores we plan to open in
fiscal 2020, 6 are in Metropolitan Statistical Areas (“MSAs”) having populations of 600,000 or less, which we define as small
markets. We currently estimate capital expenditures will total approximately $350 million in fiscal 2020.
FISCAL 2020 PLANNED STORE OPENINGS
Location
Memphis, Tennessee (1)
Killeen, Texas
Pharr, Texas
Pleasant Hill, California
Lubbock, Texas
Scottsdale, Arizona
Denton, Texas
Palm Desert, California
Gulfport, Mississippi
Bogart, Georgia
Fort Wayne, Indiana
Salem, Oregon
Television Market
Metropolitan Statistical Area
Planned Opening Date
Memphis
Waco/Temple (2)
Harlingen/Brownsville/McAllen (2)
San Francisco/Oakland/San Jose
Lubbock (2)
Phoenix
Dallas/Ft. Worth
Palm Springs (2)
Biloxi/Gulfport (2)
Atlanta
Fort Wayne (2)
Portland
Memphis
Killeen/Temple
McAllen/Edinburg/Mission
San Francisco/Oakland
Lubbock
Phoenix/Mesa/Scottsdale
Dallas/Fort Worth/Arlington
Riverside/San Bernardino/Ontario
Gulfport/Biloxi/Pascagoula
Athens/Clarke County
Fort Wayne
Salem
Q1 Fiscal 2020
Q1 Fiscal 2020
Q1 Fiscal 2020
Q2 Fiscal 2020
Q2 Fiscal 2020
Q2 Fiscal 2020
Q3 Fiscal 2020
Q3 Fiscal 2020
Q3 Fiscal 2020
Q3 Fiscal 2020
Q4 Fiscal 2020
Q4 Fiscal 2020
Murfreesboro, Tennessee
Nashville
Nashville/Davidson/Murfreesboro
Q4 Fiscal 2020
(1) Store opened in March 2019.
(2) Represents new television market as of planned store opening date.
Normal construction, permitting or other scheduling delays could shift the opening dates of any of these stores into a later period.
RECENT ACCOUNTING PRONOUNCEMENTS
See Note 1(X) to the consolidated financial statements for information on recent accounting pronouncements applicable to CarMax.
FINANCIAL CONDITION
Liquidity and Capital Resources
Our primary ongoing cash requirements are to fund our existing operations, store expansion and improvement and CAF. Since
fiscal 2013, we have also elected to use cash for our share repurchase program. Our primary ongoing sources of liquidity include
funds provided by operations, proceeds from non-recourse funding vehicles and borrowings under our revolving credit facility or
through other financing sources.
We currently target an adjusted debt to capital ratio in a range of 35% to 45%. In calculating this ratio, we utilize total debt,
excluding non-recourse notes payable, a multiple of 8 times rent expense and total shareholders’ equity. We expect to use our
revolving credit facility and other financing sources, together with stock repurchases, to maintain this targeted ratio; however, in
any period, we may be outside this range due to seasonal, market, strategic or other factors.
Operating Activities. During fiscal 2019, net cash provided by operating activities totaled $163.0 million compared with net cash
used in operating activities of $80.6 million in fiscal 2018 and $455.3 million in fiscal 2017, which included increases in auto loan
receivables of $1.05 billion in fiscal 2019, $1.08 billion in fiscal 2018 and $1.21 billion in fiscal 2017. The majority of the increases
in auto loan receivables are accompanied by increases in non-recourse notes payable, which are separately reflected as cash provided
by financing activities.
As of February 28, 2019, total inventory was $2.52 billion, representing an increase of $128.8 million, or 5.4%, compared with
the balance as of the start of the fiscal year. The increase primarily reflected the addition of inventory to support new store openings
in fiscal 2019 as well as the ongoing optimization of inventory across stores.
36
As of February 28, 2018, total inventory was $2.39 billion, representing an increase of $130.1 million, or 5.8%, compared with
the balance as of the start of the fiscal year. The increase primarily reflected the addition of inventory to support new store openings
in fiscal 2018 as well as an increase in acquisition costs resulting from higher wholesale valuations, especially in the months
following Hurricanes Harvey and Irma.
When considering cash provided by operating activities, management uses an adjusted measure of net cash from operating activities
that offsets the changes in auto loan receivables with the corresponding changes in non-recourse notes payable. This is achieved
by adding back the cash provided from the net issuances of non-recourse notes payable, which represents the increase in auto loan
receivables that were funded through the issuance of non-recourse notes payable during the year. The resulting financial measure,
adjusted net cash from operating activities, is a non-GAAP financial measure. We believe adjusted net cash from operating activities
is a meaningful metric for investors because it provides better visibility into the cash generated from operations. Including the
increases in non-recourse notes payable, net cash provided by operating activities would have been as follows:
RECONCILIATION OF ADJUSTED NET CASH FROM OPERATING ACTIVITIES
(In millions)
Net cash provided by (used in) operating activities
Add: Net issuances of non-recourse notes payable (1)
Adjusted net cash provided by operating activities
Years Ended February 28
2018
2019
2017
$
$
163.0
890.8
1,053.8
$
$
(80.6) $
902.2
821.6
$
(455.3)
1,214.7
759.4
(1) Calculated using the gross issuances less payments on non-recourse notes payable as disclosed on the consolidated statements of cash
flows.
Compared with fiscal 2018, the increase in fiscal 2019 adjusted net cash provided by operating activities reflected the increase in
net earnings when excluding non-cash expenses, which include depreciation and amortization, share-based compensation expense,
the provisions for loan losses and cancellation reserves and the deferred income tax provision as well as an increase in cash provided
by working capital.
Compared with fiscal 2017, the increase in fiscal 2018 adjusted net cash provided by operating activities reflected the change in
inventory during fiscal 2018 and the increase in net earnings when excluding non-cash expenses. These increases were partially
offset by the timing and use of non-recourse funding vehicles in relation to originations of auto loan receivables.
Investing Activities. Net cash used in investing activities totaled $308.5 million in fiscal 2019, $301.9 million in fiscal 2018 and
$420.0 million in fiscal 2017. Investing activities primarily consist of capital expenditures, which totaled $304.6 million in fiscal
2019, $296.8 million in fiscal 2018 and $418.1 million in fiscal 2017. Capital expenditures primarily include store construction
costs, real estate acquisitions for planned future store openings and store remodeling expenses. We maintain a multi-year pipeline
of sites to support our store growth, so portions of capital spending in one year may relate to stores that we open in subsequent
fiscal years. We opened 15 stores in each of fiscal 2019, fiscal 2018 and fiscal 2017.
Financing Activities. Net cash provided by financing activities totaled $186.0 million in fiscal 2019, $413.4 million in fiscal 2018
and $921.9 million in fiscal 2017. Included in these amounts were net increases in total non-recourse notes payable of
$890.8 million, $902.2 million and $1.21 billion, respectively, which were used to provide the financing for the majority of the
increases of $1.05 billion, $1.08 billion and $1.21 billion, respectively, in auto loan receivables (see Operating Activities). During
fiscal 2019 and fiscal 2018, we increased net borrowings under the revolving credit facility by $168.9 million and $42.6 million,
respectively. During fiscal 2017, we sold $500 million of senior unsecured notes in a private placement, and used a portion of the
proceeds to reduce net borrowings under our revolving credit facility. Net cash provided by financing activities was reduced by
stock repurchases of $904.7 million in fiscal 2019, $579.6 million in fiscal 2018 and $564.3 million in fiscal 2017.
37
TOTAL DEBT AND CASH AND CASH EQUIVALENTS
(In thousands) Debt Description (1)
Revolving credit facility (2)
Term loan (2)
3.86% Senior notes
4.17% Senior notes
4.27% Senior notes
Financing and capital lease obligations
Non-recourse notes payable
Total debt (4)
Cash and cash equivalents
Maturity Date
As of February 28
2019
2018
August 2020
$
366,529
$
197,627
August 2020
April 2023
April 2026
April 2028
Various (3)
Various dates through August 2025
300,000
100,000
200,000
200,000
527,406
12,535,405
300,000
100,000
200,000
200,000
500,363
11,644,615
$ 14,229,340
46,938
$
$ 13,142,605
44,525
$
Interest is payable monthly, with the exception of our senior notes, which are payable semi-annually.
(1)
(2) Borrowings accrue interest at variable rates based on LIBOR, the federal funds rate, or the prime rate, depending on the type of borrowing.
(3)
(4) Total debt excludes unamortized debt issuance costs. See Note 11 for additional information.
See Note 15 for additional information on financing and capital lease obligations.
Borrowings under our $1.20 billion unsecured revolving credit facility are available for working capital and general corporate
purposes, and the unused portion is fully available to us. The credit facility, term loan and senior note agreements contain
representations and warranties, conditions and covenants. If these requirements were not met, all amounts outstanding or otherwise
owed could become due and payable immediately and other limitations could be placed on our ability to use any available borrowing
capacity.
See Note 11 for additional information on our revolving credit facility, term loan, senior notes and financing and capital lease
obligations.
CAF auto loan receivables are primarily funded through our warehouse facilities and asset-backed term funding transactions.
These non-recourse funding vehicles are structured to legally isolate the auto loan receivables, and we would not expect to be able
to access the assets of our non-recourse funding vehicles, even in insolvency, receivership or conservatorship
proceedings. Similarly, the investors in the non-recourse notes payable have no recourse to our assets beyond the related receivables,
the amounts on deposit in reserve accounts and the restricted cash from collections on auto loan receivables. We do, however,
continue to have the rights associated with the interest we retain in these non-recourse funding vehicles.
As of February 28, 2019, $10.66 billion and $1.88 billion of non-recourse notes payable were outstanding related to asset-backed
term funding transactions and our warehouse facilities, respectively. During fiscal 2019, we funded a total of $5.76 billion in
asset-backed term funding transactions.
We have periodically increased our warehouse facility limit over time, as our store base, sales and CAF loan originations have
grown. See Notes 1(F) and 11 for additional information on the warehouse facilities.
The agreements related to the warehouse facilities include various representations and warranties, covenants and performance
triggers. If these requirements are not met, we could be unable to continue to fund receivables through the warehouse facilities. We
generally repurchase the receivables funded through these warehouse facilities when we enter into an asset-backed term funding
transaction. If our counterparties were to refuse to permit these repurchases it could impact our ability to execute on our funding
program. In addition, warehouse facility investors could charge us a higher rate of interest and could have us replaced as
servicer. Further, we could be required to deposit collections on the related receivables with the warehouse facility agents on a
daily basis and deliver executed lockbox agreements to the warehouse facility agents.
We expect that adjusted net cash provided by operations, borrowings under existing, new or expanded credit facilities and other
funding arrangements will be sufficient to fund CAF, capital expenditures, repurchases of stock and working capital for the
foreseeable future. We anticipate that we will be able to enter into new, or renew or expand existing, funding arrangements to
meet our future funding needs. However, based on conditions in the credit markets, the cost for these arrangements could be
materially higher than historical levels and the timing and capacity of these transactions could be dictated by market availability
rather than our requirements.
38
The timing and amount of stock repurchases are determined based on share price, market conditions, legal requirements and other
factors. Shares repurchased are deemed authorized but unissued shares of common stock. As of February 28, 2019, a total of
$2.75 billion of board authorizations for repurchases were outstanding, with no expiration date. At that date, $2.11 billion remained
available for repurchase. See Note 12 for more information on share repurchase activity.
Fair Value Measurements. We recognize money market securities, mutual fund investments and derivative instruments at fair
value. See Note 6 for more information on fair value measurements.
CONTRACTUAL OBLIGATIONS (1)
(In millions)
Short-term debt
Long-term debt
Interest on debt (2)
Financing and capital lease obligations (3)
Operating leases (3)
Purchase obligations (4)
Defined benefit retirement plans (5)
Unrecognized tax benefits (6)
Total
$
$
Total
1.1
1,165.4
161.1
1,109.2
842.7
169.9
76.7
27.3
3,553.4
As of February 28, 2019
Less Than
1 Year
1 to 3
Years
3 to 5
Years
More Than
5 Years
Other
$
$
1.1
—
20.7
55.6
55.3
81.0
0.5
—
214.2
$
— $
— $
— $
665.4
41.5
102.9
101.0
49.7
—
—
960.5
$
100.0
39.6
100.5
91.3
25.8
—
—
357.2
$
400.0
59.3
850.2
595.1
13.4
—
—
1,918.0
$
$
—
—
—
—
—
—
76.2
27.3
103.5
(1) This table excludes the non-recourse notes payable that relate to auto loan receivables funded through asset-backed term funding transactions
and our warehouse facilities. These receivables can only be used as collateral to settle obligations of these vehicles. In addition, the
investors in the non-recourse notes payable have no recourse to our assets beyond the related receivables, the amounts on deposit in reserve
accounts and the restricted cash from collections on auto loan receivables. See Note 1(F) and 11.
(2) Represents interest payments to be made on our fixed-rate senior notes. Due to the uncertainty of forecasting expected variable interest
rate payments associated with our revolving credit facility and term loan, such amounts are not included in the table. See Note 11.
(3) Excludes taxes, insurance and other costs payable directly by us. These costs vary from year to year and are incurred in the ordinary course
(4)
of business. See Note 15.
Includes certain enforceable and legally binding obligations related to real estate purchases, third-party outsourcing services and
advertising. Purchase obligations exclude agreements that are cancellable at any time without penalty. See Note 17(B).
(5) Represents the recognized funded status of our retirement plans, of which $76.2 million has no contractual payment schedule and we expect
payments to occur beyond 12 months from February 28, 2019. See Note 10.
(6) Represents the net unrecognized tax benefits related to uncertain tax positions. The timing of payments associated with these tax benefits
could not be estimated as of February 28, 2019. See Note 9.
39
Item 7A. Quantitative and Qualitative Disclosures about Market Risk.
Interest Rate Exposure - Non-Recourse Notes Payable
As of February 28, 2019 and 2018, all loans in our portfolio of managed receivables were fixed-rate installment contracts. Financing
for these receivables was achieved primarily through non-recourse funding vehicles that, in turn, issued both fixed- and variable-
rate notes. Non-recourse funding vehicles include warehouse facilities and asset-backed term funding transactions.
Borrowings under our warehouse facilities are variable-rate debt and are secured by auto loan receivables. The receivables are
funded through the warehouse facilities until we elect to fund them through an asset-backed term funding transaction, which issue
notes payable that accrue interest predominantly at fixed rates.
Interest rate risk related to variable-rate debt is primarily mitigated by entering into derivative instruments. Our derivative
instruments are used to manage differences in the amount of our known or expected cash receipts and our known or expected cash
payments principally related to the funding of our auto loan receivables. Disruptions in the credit markets or unexpected changes
in prepayment activity could impact the effectiveness of our hedging strategies. Generally, changes in interest rates associated
with underlying swaps will not have a material impact on earnings; however, they could have a material impact on cash and cash
flows.
Absent any additional actions by the company to further mitigate risk, a 100-basis point increase in market interest rates associated
with non-recourse funding vehicles would have decreased our fiscal 2019 net earnings per share by approximately $0.09.
Credit risk is the exposure to nonperformance of another party to an agreement. We mitigate credit risk by dealing with highly
rated bank counterparties. The market and credit risks associated with derivative instruments are similar to those relating to other
types of financial instruments. See Notes 5 and 6 for additional information on derivative instruments and hedging activities.
COMPOSITION OF NON-RECOURSE NOTES PAYABLE
(In millions)
Fixed-rate
Variable-rate (1)
Total
$
$
As of February 28
2019
2018
10,153.2
2,382.2
12,535.4
9,367.4
2,277.2
11,644.6
$
$
(1) Variable-rate debt includes borrowings under our warehouse facilities as well as the variable portion of borrowings under our asset-backed
term funding transactions. See Note 11.
Interest Rate Exposure - Other Debt
We have interest rate risk from changing interest rates related to borrowings under our revolving credit facility. We also have
interest rate risk from changing interest rates related to borrowings under our term loan; however, a portion of the variable-rate
risk is mitigated by a derivative instrument. Substantially all of these borrowings are variable-rate debt based on LIBOR. A 100-
basis point increase in market interest rates would have decreased our fiscal 2019 net earnings per share by approximately $0.01.
Other Market Exposures
Our pension plan has interest rate risk related to its projected benefit obligation (“PBO”). Due to the relatively young overall age
of the plan’s participants, a 100-basis point change in the discount rate has approximately a 20% effect on the PBO balance. A
100-basis point decrease in the discount rate would have decreased our fiscal 2019 net earnings per share by less than $0.01. See
Note 10 for more information on our benefit plans.
As our cash-settled restricted stock units are liability awards, the related compensation expense is sensitive to changes in the
company’s stock price. The mark-to-market effect on the liability depends on each award’s grant price and previously recognized
expense. At February 28, 2019, a $1.00 change in the company’s stock price would have affected fiscal 2019 net earnings per
share by less than $0.01.
40
Item 8. Consolidated Financial Statements and Supplementary Data.
MANAGEMENT’S ANNUAL REPORT ON INTERNAL CONTROL
OVER FINANCIAL REPORTING
Management is responsible for establishing and maintaining adequate internal control over financial reporting for the
company. Because of its inherent limitations, internal control over financial reporting may not prevent or detect
misstatements. Accordingly, even effective internal control over financial reporting can provide only reasonable assurance
regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with
U.S. generally accepted accounting principles.
Management conducted an evaluation of the effectiveness of our internal control over financial reporting based on the framework
and criteria established in Internal Control—Integrated Framework (2013), issued by the Committee of Sponsoring Organizations
of the Treadway Commission. Based on this evaluation, our management has concluded that our internal control over financial
reporting was effective as of February 28, 2019.
KPMG LLP, the company’s independent registered public accounting firm, has issued a report on our internal control over financial
reporting. Their report is included herein.
WILLIAM D. NASH
PRESIDENT AND CHIEF EXECUTIVE OFFICER
THOMAS W. REEDY
EXECUTIVE VICE PRESIDENT AND
CHIEF FINANCIAL OFFICER
41
REPORT OF INDEPENDENT REGISTERED
PUBLIC ACCOUNTING FIRM
To the Shareholders and Board of Directors
CarMax, Inc.:
Opinions on the Consolidated Financial Statements and Internal Control Over Financial Reporting
We have audited the accompanying consolidated balance sheets of CarMax, Inc. and subsidiaries (the Company) as of February
28, 2019 and 2018, the related consolidated statements of earnings, comprehensive income, shareholders’ equity, and cash flows
for each of the years in the three-year period ended February 28, 2019 and the related notes (collectively, the consolidated financial
statements). We also have audited the Company’s internal control over financial reporting as of February 28, 2019, based on criteria
established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the
Treadway Commission.
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position
of the Company as of February 28, 2019 and 2018, and the results of its operations and its cash flows for each of the years in the
three-year period ended February 28, 2019, in conformity with U.S. generally accepted accounting principles. Also in our opinion,
the Company maintained, in all material respects, effective internal control over financial reporting as of February 28, 2019, based
on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations
of the Treadway Commission.
Basis for Opinions
The Company’s management is responsible for these consolidated financial statements, for maintaining effective internal control
over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the
accompanying Management’s Annual Report on Internal Control Over Financial Reporting. Our responsibility is to express an
opinion on the Company’s consolidated financial statements and an opinion on the Company’s internal control over financial
reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board
(United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal
securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the
audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether
due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.
Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement
of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks.
Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial
statements. Our audits also included evaluating the accounting principles used and significant estimates made by management,
as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal control over financial
reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness
exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits
also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits
provide a reasonable basis for our opinions.
Definition and Limitations of Internal Control Over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability
of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted
accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain
to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets
of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial
statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are
being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that
could have a material effect on the financial statements.
42
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also,
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because
of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
We have served as the Company’s auditor since 1996.
Richmond, Virginia
April 19, 2019
43
CONSOLIDATED STATEMENTS OF EARNINGS
(In thousands except per share data)
2019
% (1)
2018
% (1)
2017
% (1)
Years Ended February 28
SALES AND OPERATING REVENUES:
Used vehicle sales
Wholesale vehicle sales
Other sales and revenues
NET SALES AND OPERATING REVENUES
COST OF SALES:
Used vehicle cost of sales
Wholesale vehicle cost of sales
Other cost of sales
TOTAL COST OF SALES
GROSS PROFIT
CARMAX AUTO FINANCE INCOME
Selling, general and administrative expenses
Interest expense
Other expense (income)
Earnings before income taxes
Income tax provision
NET EARNINGS
WEIGHTED AVERAGE COMMON SHARES:
Basic
Diluted
NET EARNINGS PER SHARE:
Basic
Diluted
$
$
$
$
15,172,772
2,392,992
607,336
18,173,100
13,544,033
1,961,959
186,517
15,692,509
2,480,591
438,690
1,730,275
75,792
408
1,112,806
270,393
842,413
174,463
175,884
4.83
4.79
$
83.5
13.2
3.3
100.0
14,392,360
2,181,156
546,693
17,120,209
$
84.1
12.7
3.2
100.0
13,270,662
2,082,464
521,992
15,875,118
83.6
13.1
3.3
100.0
74.4
10.8
1.0
86.2
13.8
2.3
9.4
0.4
—
6.3
2.4
3.9
74.5
10.8
1.0
86.4
13.6
2.4
9.5
0.4
—
6.1
1.5
4.6
12,824,741
1,788,704
177,905
14,791,350
2,328,859
421,182
1,617,051
70,745
(1,363)
1,063,608
399,496
664,112
182,660
184,470
3.64
3.60
$
$
$
74.9
10.4
1.0
86.4
13.6
2.5
9.4
0.4
—
6.2
2.3
3.9
11,818,951
1,719,821
153,052
13,691,824
2,183,294
368,984
1,488,504
56,416
953
1,006,405
379,435
626,970
190,343
192,215
3.29
3.26
$
$
$
(1) Percents are calculated as a percentage of net sales and operating revenues and may not total due to rounding.
See accompanying notes to consolidated financial statements.
44
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(In thousands)
NET EARNINGS
Other comprehensive (loss) income, net of taxes:
Net change in retirement benefit plan unrecognized actuarial losses
Net change in cash flow hedge unrecognized gains
Other comprehensive (loss) income, net of taxes
TOTAL COMPREHENSIVE INCOME
Years Ended February 28
2018
2019
2017
$
842,413
$
664,112
$
626,970
(1,981)
(11,717)
(13,698)
828,715
$
(1,371)
14,194
12,823
676,935
$
949
12,692
13,641
640,611
$
See accompanying notes to consolidated financial statements.
45
CONSOLIDATED BALANCE SHEETS
(In thousands except share data)
ASSETS
CURRENT ASSETS:
Cash and cash equivalents
Restricted cash from collections on auto loan receivables
Accounts receivable, net
Inventory
Other current assets
TOTAL CURRENT ASSETS
Auto loan receivables, net
Property and equipment, net
Deferred income taxes
Other assets
TOTAL ASSETS
LIABILITIES AND SHAREHOLDERS’ EQUITY
CURRENT LIABILITIES:
Accounts payable
Accrued expenses and other current liabilities
Accrued income taxes
Short-term debt
Current portion of financing and capital lease obligations
Current portion of non-recourse notes payable
TOTAL CURRENT LIABILITIES
Long-term debt, excluding current portion
Financing and capital lease obligations, excluding current portion
Non-recourse notes payable, excluding current portion
Other liabilities
TOTAL LIABILITIES
Commitments and contingent liabilities
SHAREHOLDERS’ EQUITY:
As of February 28
2019
2018
$
46,938
440,669
139,850
2,519,455
67,101
3,214,013
12,428,487
2,828,058
61,346
185,963
$ 18,717,867
$
44,525
399,442
133,321
2,390,694
93,462
3,061,444
11,535,704
2,667,061
63,256
158,807
$ 17,486,272
$
593,171
316,215
3,784
1,129
12,166
385,044
1,311,509
1,163,795
515,240
12,127,290
243,005
15,360,839
$
529,733
278,771
—
127
9,994
355,433
1,174,058
995,479
490,369
11,266,964
242,553
14,169,423
Common stock, $0.50 par value; 350,000,000 shares authorized; 167,478,924 and
179,747,894 shares issued and outstanding as of February 28, 2019 and February 28, 2018,
respectively
Capital in excess of par value
Accumulated other comprehensive loss
Retained earnings
TOTAL SHAREHOLDERS’ EQUITY
TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY
83,739
1,237,153
(68,010)
2,104,146
3,357,028
$ 18,717,867
89,874
1,234,047
(54,312)
2,047,240
3,316,849
$ 17,486,272
See accompanying notes to consolidated financial statements.
46
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
OPERATING ACTIVITIES:
Net earnings
Adjustments to reconcile net earnings to net cash provided by (used in)
operating activities:
Depreciation and amortization
Share-based compensation expense
Provision for loan losses
Provision for cancellation reserves
Deferred income tax provision
Other
Net (increase) decrease in:
Accounts receivable, net
Inventory
Other current assets
Auto loan receivables, net
Other assets
Net increase (decrease) in:
Accounts payable, accrued expenses and other
current liabilities and accrued income taxes
Other liabilities
NET CASH PROVIDED BY (USED IN) OPERATING ACTIVITIES
INVESTING ACTIVITIES:
Capital expenditures
Proceeds from disposal of property and equipment
Purchases of investments
Sales of investments
NET CASH USED IN INVESTING ACTIVITIES
FINANCING ACTIVITIES:
Increase (decrease) in short-term debt, net
Proceeds from issuances of long-term debt
Payments on long-term debt
Cash paid for debt issuance costs
Payments on financing and capital lease obligations
Issuances of non-recourse notes payable
Payments on non-recourse notes payable
Repurchase and retirement of common stock
Equity issuances
NET CASH PROVIDED BY FINANCING ACTIVITIES
Increase in cash, cash equivalents and restricted cash
Cash, cash equivalents and restricted cash at beginning of year
CASH, CASH EQUIVALENTS AND RESTRICTED CASH AT END OF
YEAR
Years Ended February 28
2018
2019
2017
$
842,413
$
664,112
$
626,970
182,247
75,011
153,848
63,937
2,300
2,825
179,942
61,879
137,591
62,749
81,007
1,298
168,875
91,595
150,598
64,120
2,324
4,169
(6,529)
(128,761)
32,890
(1,046,631)
(7,230)
19,067
(130,131)
(34,620)
(1,077,219)
(2,361)
(20,217)
(328,534)
(2,781)
(1,209,782)
143
86,360
(89,709)
162,971
(304,636)
692
(6,147)
1,578
(308,513)
1,002
4,314,500
(4,146,600)
(17,063)
(10,012)
10,892,502
(10,001,712)
(904,726)
58,130
186,021
40,479
554,898
38,286
(82,150)
(80,550)
(296,816)
97
(6,836)
1,692
(301,863)
65
4,203,150
(4,160,650)
(16,261)
(8,997)
10,198,962
(9,296,773)
(579,570)
73,520
413,446
31,033
523,865
74,579
(77,370)
(455,311)
(418,144)
1,229
(3,774)
730
(419,959)
(366)
2,974,600
(2,734,600)
(17,118)
(10,817)
9,610,035
(8,395,360)
(564,337)
59,869
921,906
46,636
477,229
$
595,377
$
554,898
$
523,865
RECONCILIATION OF CASH, CASH EQUIVALENTS AND RESTRICTED CASH TO THE CONSOLIDATED
BALANCE SHEETS
Cash and cash equivalents
Restricted cash from collections on auto loan receivables
Restricted cash included in other assets
$
46,938
$
44,525
$
38,416
440,669
107,770
399,442
110,931
380,353
105,096
CASH, CASH EQUIVALENTS AND RESTRICTED CASH AT END OF
YEAR
$
595,377
$
554,898
$
523,865
See accompanying notes to consolidated financial statements.
47
Common
Stock
Capital in
Excess of
Par Value
Retained
Earnings
Accumulated
Other
Comprehensive
Loss
Total
$
$
1,746,804
626,970
—
—
(490,491)
—
(70,196) $ 2,904,786
626,970
13,641
53,356
(557,782)
59,869
—
13,641
—
—
—
CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY
(In thousands)
Balance as of February 29, 2016
Net earnings
Other comprehensive income
Share-based compensation expense
Repurchases of common stock
Exercise of common stock options
Stock incentive plans, net shares
issued
Tax effect from the exercise/vesting
of equity awards
Balance as of February 28, 2017
Net earnings
Other comprehensive income
Share-based compensation expense
Repurchases of common stock
Exercise of common stock options
Stock incentive plans, net shares
issued
Adoption of ASU 2018-02
Balance as of February 28, 2018
Net earnings
Other comprehensive loss
Share-based compensation expense
Repurchases of common stock
Exercise of common stock options
Stock incentive plans, net shares
issued
Adoption of ASU 2014-09
$
Common
Shares
Outstanding
194,712
—
—
—
(10,262)
1,887
212
—
186,549
—
—
—
(8,897)
1,866
230
—
179,748
—
—
—
(13,635)
1,314
52
—
1,130,822
—
—
53,356
(62,160)
58,926
(4,619)
12,253
1,188,578
—
—
38,340
(58,455)
72,587
(7,003)
—
1,234,047
—
—
45,870
(97,913)
57,474
$
97,356
—
—
—
(5,131)
943
106
—
93,274
—
—
—
(4,448)
933
115
—
89,874
—
—
—
(6,817)
657
25
—
—
—
1,883,283
664,112
—
—
(510,735)
—
—
10,580
2,047,240
842,413
—
—
(798,371)
—
—
—
(56,555)
—
12,823
—
—
—
—
(10,580)
(54,312)
—
(13,698)
—
—
—
—
—
(4,513)
12,253
3,108,580
664,112
12,823
38,340
(573,638)
73,520
(6,888)
—
3,316,849
842,413
(13,698)
45,870
(903,101)
58,131
(2,300)
12,864
(2,325)
—
—
12,864
Balance as of February 28, 2019
167,479
$
83,739
$
1,237,153
$
2,104,146
$
(68,010) $ 3,357,028
See accompanying notes to consolidated financial statements.
48
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
1. NATURE OF OPERATIONS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
(A) Business and Background
CarMax, Inc. (“we,” “our,” “us,” “CarMax” and “the company”), including its wholly owned subsidiaries, is the largest retailer
of used vehicles in the United States. We operate in two reportable segments: CarMax Sales Operations and CarMax Auto Finance
(“CAF”). Our CarMax Sales Operations segment consists of all aspects of our auto merchandising and service operations,
excluding financing provided by CAF. Our CAF segment consists solely of our own finance operation that provides financing to
customers buying retail vehicles from CarMax.
We deliver an unrivaled customer experience by offering a broad selection of quality used vehicles and related products and
services at competitive, no-haggle prices using a customer-friendly sales process in an attractive, modern sales facility, as well as
through carmax.com and our mobile apps. We provide customers with a range of related products and services, including the
appraisal and purchase of vehicles directly from consumers; the financing of retail vehicle purchases through CAF and third-party
finance providers; the sale of extended protection plan (“EPP”) products, which include extended service plans (“ESPs”) and
guaranteed asset protection (“GAP”); and vehicle repair service. Vehicles purchased through the appraisal process that do not
meet our retail standards are sold to licensed dealers through on-site wholesale auctions.
(B) Basis of Presentation and Use of Estimates
The consolidated financial statements include the accounts of CarMax and our wholly owned subsidiaries. All significant
intercompany balances and transactions have been eliminated in consolidation. The preparation of financial statements in
conformity with U.S. generally accepted accounting principles (“GAAP”) requires management to make estimates and assumptions
that affect the reported amounts of assets, liabilities, revenues and expenses and the disclosure of contingent assets and
liabilities. Actual results could differ from those estimates. Certain prior year amounts have been reclassified to conform to the
current year’s presentation. Amounts and percentages may not total due to rounding.
On March 1, 2018, we adopted Financial Accounting Standards Board (“FASB”) Accounting Standards Update (“ASU”) 2014-09
related to revenue recognition using the modified retrospective transition method for all contracts. Results for reporting periods
beginning after March 1, 2018, are presented under ASU 2014-09, while comparative year amounts have not been restated and
continue to be presented under the previous accounting standard. See Note 2 for further details.
In connection with our adoption of FASB ASU 2016-18 during the current fiscal year, restricted cash is now included with cash
and cash equivalents in the reconciliation of beginning of year and end of year total amounts in the consolidated statements of
cash flows. Prior year amounts have been reclassified to conform to the current year's presentation.
(C) Cash and Cash Equivalents
Cash equivalents consist of highly liquid investments with original maturities of three months or less and are not significant to
the consolidated balance sheets as of February 28, 2019 and 2018.
(D) Restricted Cash from Collections on Auto Loan Receivables
Cash equivalents totaling $440.7 million as of February 28, 2019, and $399.4 million as of February 28, 2018, consisted of
collections of principal, interest and fee payments on auto loan receivables that are restricted for payment to holders of non-
recourse notes payable pursuant to the applicable agreements.
(E) Accounts Receivable, Net
Accounts receivable, net of an allowance for doubtful accounts, includes certain amounts due from third-party finance providers
and customers, and other miscellaneous receivables. The allowance for doubtful accounts is estimated based on historical
experience and trends.
49
(F) Financing and Securitization Transactions
We maintain a revolving funding program composed of three warehouse facilities (“warehouse facilities”) that we use to fund
auto loan receivables originated by CAF. We typically elect to fund these receivables through an asset-backed term funding
transaction, such as a term securitization or alternative funding arrangement, at a later date. We sell the auto loan receivables to
one of three wholly owned, bankruptcy-remote, special purpose entities that transfer an undivided percentage ownership interest
in the receivables, but not the receivables themselves, to entities formed by third-party investors. These entities issue asset-backed
commercial paper or utilize other funding sources supported by the transferred receivables, and the proceeds are used to finance
the related receivables.
We typically use term securitizations to provide long-term funding for most of the auto loan receivables initially funded through
the warehouse facilities. In these transactions, a pool of auto loan receivables is sold to a bankruptcy-remote, special purpose
entity that, in turn, transfers the receivables to a special purpose securitization trust. The securitization trust issues asset-backed
securities, secured or otherwise supported by the transferred receivables, and the proceeds from the sale of the asset-backed
securities are used to finance the securitized receivables.
We are required to evaluate term securitization trusts for consolidation. In our capacity as servicer, we have the power to direct
the activities of the trusts that most significantly impact the economic performance of the trusts. In addition, we have the obligation
to absorb losses (subject to limitations) and the rights to receive any returns of the trusts, which could be significant. Accordingly,
we are the primary beneficiary of the trusts and are required to consolidate them.
We recognize transfers of auto loan receivables into the warehouse facilities and asset-backed term funding transactions, including
term securitizations (together, “non-recourse funding vehicles”), as secured borrowings, which result in recording the auto loan
receivables and the related non-recourse notes payable on our consolidated balance sheets.
These receivables can only be used as collateral to settle obligations of the related non-recourse funding vehicles. The non-recourse
funding vehicles and investors have no recourse to our assets beyond the related receivables, the amounts on deposit in reserve
accounts and the restricted cash from collections on auto loan receivables. We have not provided financial or other support to the
non-recourse funding vehicles that was not previously contractually required, and there are no additional arrangements, guarantees
or other commitments that could require us to provide financial support to the non-recourse funding vehicles.
See Notes 4 and 11 for additional information on auto loan receivables and non-recourse notes payable.
(G) Inventory
Inventory is primarily comprised of vehicles held for sale or currently undergoing reconditioning and is stated at the lower of cost
or net realizable value (“NRV”). Vehicle inventory cost is determined by specific identification. Parts, labor and overhead costs
associated with reconditioning vehicles, as well as transportation and other incremental expenses associated with acquiring and
reconditioning vehicles, are included in inventory.
(H) Auto Loan Receivables, Net
Auto loan receivables include amounts due from customers related to retail vehicle sales financed through CAF and are presented
net of an allowance for estimated loan losses. The allowance for loan losses represents an estimate of the amount of net losses
inherent in our portfolio of managed receivables as of the applicable reporting date and expected to become evident during the
following 12 months. The allowance for loan losses is primarily based on the composition of the portfolio of managed receivables,
historical loss trends and forecasted forward loss curves. For receivables that have less than 12 months of performance history,
the estimate also takes into account the credit grades of the receivables and historical losses by credit grade to supplement actual
loss data in estimating future performance. Once the receivables have 12 months of performance history, the estimate reflects
actual loss experience of those receivables to date along with forward loss curves to predict future performance. The forward loss
curves are constructed using historical performance data and show the average timing of losses over the course of a receivable’s
life.
We also consider recent trends in delinquencies and defaults, recovery rates and the economic environment in assessing the models
used in estimating the allowance for loan losses, and may adjust the allowance for loan losses to reflect factors that may not be
captured in the models. In addition, we periodically consider whether the use of additional metrics would result in improved
model performance and revise the models when appropriate. The provision for loan losses is the periodic expense of maintaining
an adequate allowance.
An account is considered delinquent when the related customer fails to make a substantial portion of a scheduled payment on or
before the due date. In general, accounts are charged-off on the last business day of the month during which the earliest of the
following occurs: the receivable is 120 days or more delinquent as of the last business day of the month, the related vehicle is
50
repossessed and liquidated, or the receivable is otherwise deemed uncollectible. For purposes of determining impairment, auto
loans are evaluated collectively, as they represent a large group of smaller-balance homogeneous loans, and therefore, are not
individually evaluated for impairment. See Note 4 for additional information on auto loan receivables.
Interest income and expenses related to auto loans are included in CAF income. Interest income on auto loan receivables is
recognized when earned based on contractual loan terms. All loans continue to accrue interest until repayment or charge-off. Direct
costs associated with loan originations are not considered material, and thus, are expensed as incurred. See Note 3 for additional
information on CAF income.
(I) Property and Equipment
Property and equipment is stated at cost less accumulated depreciation and amortization. Depreciation and amortization are
calculated using the straight-line method over the shorter of the asset’s estimated useful life or the lease term, if applicable. Costs
incurred during new store construction are capitalized as construction-in-progress and reclassified to the appropriate fixed asset
categories when the store is completed.
Estimated Useful Lives
Buildings
Leasehold improvements
Furniture, fixtures and equipment
Life
25 years
15 years
3 – 15 years
We review long-lived assets for impairment when events or changes in circumstances indicate the carrying amount of an asset
may not be recoverable. We recognize impairment when the sum of undiscounted estimated future cash flows expected to result
from the use of the asset is less than the carrying value of the asset. See Note 7 for additional information on property and
equipment.
(J) Other Assets
Restricted Cash on Deposit in Reserve Accounts. The restricted cash on deposit in reserve accounts is for the benefit of holders
of non-recourse notes payable, and these funds are not expected to be available to the company or its creditors. In the event that
the cash generated by the related receivables in a given period was insufficient to pay the interest, principal and other required
payments, the balances on deposit in the reserve accounts would be used to pay those amounts. Restricted cash on deposit in
reserve accounts is invested in money market securities or bank deposit accounts and was $61.1 million as of February 28, 2019
and $56.8 million as of February 28, 2018.
Other Investments. Other investments includes restricted money market securities primarily held to satisfy certain insurance
program requirements, investments held in a rabbi trust established to fund informally our executive deferred compensation plan
and investments in equity securities. Money market securities and mutual funds are reported at fair value, and investments in
equity securities are reported at cost less any impairment and adjusted for any observable changes in price. Gains and losses on
these securities are reflected as a component of other expense (income). Other investments totaled $83.7 million as of February 28,
2019 and $80.9 million as of February 28, 2018.
(K) Financing Obligations
We generally account for sale-leaseback transactions as financing obligations. Accordingly, we record certain of the assets subject
to these transactions on our consolidated balance sheets in property and equipment and the related sales proceeds as financing
obligations. Depreciation is recognized on the assets over their estimated useful lives, generally 25 years. A portion of the periodic
lease payments is recognized as interest expense and the remainder reduces the obligation. In the event the sale-leasebacks are
modified or extended beyond their original term, the related obligation is increased based on the present value of the revised future
minimum lease payments on the date of the modification, with a corresponding increase to the net carrying amount of the assets
subject to these transactions. See Notes 11 and 15 for additional information on financing obligations.
(L) Accrued Expenses
As of February 28, 2019 and 2018, accrued expenses and other current liabilities included accrued compensation and benefits of
$155.9 million and $148.6 million, respectively; loss reserves for general liability and workers’ compensation insurance of
$37.8 million and $36.5 million, respectively; and the current portion of cancellation reserves. See Note 8 for additional information
on cancellation reserves.
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(M) Defined Benefit Plan Obligations
The recognized funded status of defined benefit retirement plan obligations is included both in accrued expenses and other current
liabilities and in other liabilities. The current portion represents benefits expected to be paid from our benefit restoration plan
over the next 12 months. The defined benefit retirement plan obligations are determined using a number of actuarial
assumptions. Key assumptions used in measuring the plan obligations include the discount rate, rate of return on plan assets and
mortality rate. See Note 10 for additional information on our benefit plans.
(N) Insurance Liabilities
Insurance liabilities are included in accrued expenses and other current liabilities. We use a combination of insurance and self-
insurance for a number of risks including workers’ compensation, general liability and employee-related health care costs, a portion
of which is paid by associates. Estimated insurance liabilities are determined by considering historical claims experience,
demographic factors and other actuarial assumptions.
(O) Revenue Recognition
Our revenue consists primarily of used and wholesale vehicle sales, as well as sales from EPP products and vehicle repair service.
See Note 2 for additional information on our significant accounting policies related to revenue recognition.
(P) Cost of Sales
Cost of sales includes the cost to acquire vehicles and the reconditioning and transportation costs associated with preparing the
vehicles for resale. It also includes payroll, fringe benefits, and parts, labor and overhead costs associated with reconditioning
and vehicle repair services. The gross profit earned by our service department for used vehicle reconditioning service is a reduction
of cost of sales. We maintain a reserve to eliminate the internal profit on vehicles that have not been sold.
(Q) Selling, General and Administrative Expenses
Selling, general and administrative (“SG&A”) expenses primarily include compensation and benefits, other than payroll related
to reconditioning and vehicle repair services; depreciation, rent and other occupancy costs; advertising; and IT expenses, insurance,
bad debt, travel, preopening and relocation costs, charitable contributions and other administrative expenses.
(R) Advertising Expenses
Advertising costs are expensed as incurred and substantially all are included in SG&A expenses. Total advertising expenses were
$167.0 million in fiscal 2019, $158.6 million in fiscal 2018 and $146.0 million in fiscal 2017.
(S) Store Opening Expenses
Costs related to store openings, including preopening costs, are expensed as incurred and are included in SG&A expenses.
(T) Share-Based Compensation
Share-based compensation represents the cost related to share-based awards granted to employees and non-employee directors. We
measure share-based compensation cost at the grant date, based on the estimated fair value of the award, and we recognize the
cost on a straight-line basis, net of estimated forfeitures, over the grantee’s requisite service period, which is generally the vesting
period of the award. We estimate the fair value of stock options using a binomial valuation model. Key assumptions used in
estimating the fair value of options are dividend yield, expected volatility, risk-free interest rate and expected term. The fair values
of restricted stock, stock-settled performance stock units and stock-settled deferred stock units are based on the volume-weighted
average market value on the date of the grant. The fair value of stock-settled market stock units is determined using a Monte-
Carlo simulation based on the expected market price of our common stock on the vesting date and the expected number of converted
common shares. Cash-settled restricted stock units are liability awards with fair value measurement based on the market price of
CarMax common stock as of the end of each reporting period. Share-based compensation expense is recorded in either cost of
sales, CAF income or SG&A expenses based on the recipients’ respective function.
We record deferred tax assets for awards that result in deductions on our income tax returns, based on the amount of compensation
expense recognized and the statutory tax rate in the jurisdiction in which we will receive a deduction. Differences between the
deferred tax assets recognized for financial reporting purposes and the actual tax deduction reported on the income tax return are
recorded in income tax expense. See Note 12 for additional information on stock-based compensation.
(U) Derivative Instruments and Hedging Activities
We enter into derivative instruments to manage certain risks arising from both our business operations and economic conditions
that result in the future known receipt or payment of uncertain cash amounts, the values of which are impacted by interest rates. We
recognize the derivatives at fair value on the consolidated balance sheets, and where applicable, such contracts covered by master
netting agreements are reported net. Gross positive fair values are netted with gross negative fair values by counterparty. The
accounting for changes in the fair value of derivatives depends on the intended use of the derivative, whether we have elected to
52
designate a derivative in a hedging relationship and apply hedge accounting and whether the hedging relationship has satisfied
the criteria necessary to apply hedge accounting. We may enter into derivative contracts that are intended to economically hedge
certain risks, even though hedge accounting may not apply or we do not elect to apply hedge accounting. See Note 5 for additional
information on derivative instruments and hedging activities.
(V) Income Taxes
We file a consolidated federal income tax return for a majority of our subsidiaries. Certain subsidiaries are required to file separate
partnership or corporate federal income tax returns. Deferred income taxes reflect the impact of temporary differences between
the amounts of assets and liabilities recognized for financial reporting purposes and the amounts recognized for income tax
purposes, measured by applying currently enacted tax laws. A deferred tax asset is recognized if it is more likely than not that a
benefit will be realized. Changes in tax laws and tax rates are reflected in the income tax provision in the period in which the
changes are enacted. We evaluate the need to record valuation allowances that would reduce deferred tax assets to the amount
that will more likely than not be realized. When assessing the need for valuation allowances, we consider available loss carrybacks,
tax planning strategies, future reversals of existing temporary differences and future taxable income.
We recognize tax liabilities when, despite our belief that our tax return positions are supportable, we believe that certain positions
may not be fully sustained upon review by tax authorities. Benefits from tax positions are measured at the highest tax benefit that
is greater than 50% likely of being realized upon settlement. The current portion of these tax liabilities is included in accrued
income taxes and any noncurrent portion is included in other liabilities. To the extent that the final tax outcome of these matters
is different from the amounts recorded, the differences impact income tax expense in the period in which the determination is
made. Interest and penalties related to income tax matters are included in SG&A expenses. See Note 9 for additional information
on income taxes.
(W) Net Earnings Per Share
Basic net earnings per share is computed by dividing net earnings available for basic common shares by the weighted average
number of shares of common stock outstanding. Diluted net earnings per share is computed by dividing net earnings available
for diluted common shares by the sum of the weighted average number of shares of common stock outstanding and dilutive
potential common stock. Diluted net earnings per share is calculated using the “if-converted” treasury stock method. See Note
13 for additional information on net earnings per share.
(X) Recent Accounting Pronouncements
Adopted in the Current Period.
In May 2014, the FASB issued an accounting pronouncement (FASB ASU 2014-09) related to revenue recognition. This ASU,
along with subsequent ASUs issued to clarify certain provisions of ASU 2014-09, provides a single, comprehensive revenue
recognition model for all contracts with customers. The standard contains principles that an entity applies to determine the
measurement of revenue and the timing of when it is recognized. The entity recognizes revenue to reflect the transfer of goods
or services to customers at an amount that the entity expects to be entitled to in exchange for those goods or services.
We adopted this pronouncement for our fiscal year beginning March 1, 2018, using the modified retrospective transition method
for all contracts. Results for reporting periods beginning after March 1, 2018, are presented under ASU 2014-09, while comparative
period amounts have not been restated and continue to be presented under the previous accounting standard.
We recognize revenue when control of the good or service has been transferred to the customer, generally either at the time of sale
or upon delivery to a customer. Our performance obligations are clearly identifiable and therefore adoption of this pronouncement
did not result in any significant changes to the assessment of such performance obligations, conclusions related to revenue that is
currently recognized on a net basis, or the timing of our revenue recognition, with the exception of profit-sharing revenues earned
on the ESP contracts we sell. See Note 2 for our revenue recognition policies. The adoption of this pronouncement did not result
in significant changes to our processes, internal controls or systems.
In January 2016, the FASB issued an accounting pronouncement (FASB ASU 2016-01) related to financial instruments (FASB
ASC Subtopic 825-10). This pronouncement, along with ASU 2018-03 issued in February 2018, requires that most equity
investments be measured at fair value, with subsequent changes in fair value recognized in net earnings. The pronouncements also
impact financial liabilities under the fair value option and the presentation and disclosure requirements for financial instruments.
We adopted this pronouncement for our fiscal year beginning March 1, 2018, and it did not have a material effect on our consolidated
financial statements.
In August 2016, the FASB issued an accounting pronouncement (FASB ASU 2016-15) related to the classification of certain cash
receipts and cash payments on the statement of cash flows. The pronouncement provides clarification guidance on eight specific
cash flow presentation issues that have developed due to diversity in practice. The issues include, but are not limited to, debt
53
prepayment or extinguishment costs, settlement of zero-coupon debt, proceeds from the settlement of insurance claims, and cash
receipts from payments on beneficial interests in securitization transactions. We adopted this pronouncement for our fiscal year
beginning March 1, 2018, and it did not have an effect on our consolidated financial statements.
In October 2016, the FASB issued an accounting pronouncement (FASB ASU 2016-16) related to the income tax effects of intra-
entity transfers of assets other than inventory. The pronouncement requires that entities recognize the income tax effects of intra-
entity transfers of assets other than inventory when the transfer occurs. Previous U.S. GAAP prohibited the recognition of those
tax effects until the asset had been sold to an outside party. We adopted this pronouncement for our fiscal year beginning March 1,
2018, and it did not have an effect on our consolidated financial statements.
In November 2016, the FASB issued an accounting pronouncement (FASB ASU 2016-18) related to the presentation of restricted
cash in the statement of cash flows. The pronouncement requires that a statement of cash flows explain the change during the
period in cash, cash equivalents, and amounts generally described as restricted cash. Amounts generally described as restricted
cash should be included with cash and cash equivalents when reconciling the beginning-of-period and end-of-period total amounts
shown on the statement of cash flows. We adopted this pronouncement for our fiscal year beginning March 1, 2018. Restricted
cash is now included with cash and cash equivalents in the reconciliation of beginning of year and end of period total amounts in
the consolidated statements of cash flows for all periods presented, resulting in a decrease in cash used in investing activities of
$24.9 million and $45.6 million for the years ended February 28, 2018 and February 28, 2017, respectively.
In March 2017, the FASB issued an accounting pronouncement (FASB ASU 2017-07) related to net periodic pension cost and net
periodic postretirement benefit cost. The standard provides guidance on the presentation of net benefit cost in an employer’s
income statement and on the components eligible for capitalization. This pronouncement requires that an employer report the
service cost component in the same line item(s) as other employee compensation costs arising from services rendered during the
period and report the other components of net benefit cost separately from the service cost component and outside a subtotal of
operating income. Only the service cost component will be eligible for capitalization. We adopted this pronouncement for our
fiscal year beginning March 1, 2018, and it did not have a material effect on our consolidated financial statements.
In May 2017, the FASB issued an accounting pronouncement (FASB ASU 2017-09) to provide guidance on determining which
changes to the terms or conditions of share-based payment awards require an entity to apply modification accounting under
Accounting Standards Codification (“ASC”) Topic 718. We adopted this pronouncement for our fiscal year beginning March 1,
2018, and it did not have an effect on our consolidated financial statements.
Effective in Future Periods.
In February 2016, the FASB issued an accounting pronouncement (FASB ASU 2016-02) related to the accounting for leases. This
pronouncement, along with subsequent ASUs issued to clarify certain provisions of ASU 2016-02, requires lessees to record most
leases on their balance sheet while also disclosing key information about those lease arrangements. Under the new guidance, lease
classification as either a finance lease or an operating lease will affect the pattern and classification of expense recognition in the
income statement. The classification criteria to distinguish between finance and operating leases are generally consistent with the
classification criteria to distinguish between capital and operating leases under existing lease accounting guidance. This
pronouncement is effective for fiscal years, and for interim periods within those fiscal years, beginning after December 15, 2018.
We plan to adopt the new standard for our fiscal year beginning March 1, 2019, using the modified retrospective transition approach;
specifically, using the optional transition method provided by the accounting pronouncement (FASB ASU 2018-11), which allows
for transition through a cumulative-effect adjustment at the beginning of the period of adoption. Comparative periods presented
in the financial statements issued after adoption will continue to be presented in accordance with the previous lease guidance (ASC
840). At transition, we plan to elect the package of practical expedients that provides companies the ability to not reassess lease
identification, lease classification or initial direct costs for contracts existing as of the transition date. We do not plan to elect the
hindsight practical expedient.
We expect to record an increase of approximately $450 million in both assets and liabilities on our opening consolidated balance
sheets as a result of recognizing new right-of-use assets and lease liabilities as of March 1, 2019. This estimate is based on our
lease portfolio as of February 28, 2019. We expect to record an additional increase of approximately $240 million in both assets
and liabilities in the first quarter of fiscal 2020 as a result of remeasurement due to changes in our assessment of the lease term
subsequent to the adoption of the standard. We do not expect this standard to have a material impact on our sale-leaseback
transactions currently accounted for as financing obligations, and we believe most of our leases will maintain their current lease
classification under the new standard. As a result, we do not expect the new standard to have a material effect on our expense
recognition pattern or, in turn, our consolidated statements of operations. The new standard will not impact our compliance with
current debt covenants. As an accounting policy, we plan to separate lease and nonlease components when accounting for all
54
leases. Additionally, we plan to elect the short-term lease exemption for all leases. We are in the process of finalizing implementation
of new business processes, accounting policies, systems and internal controls in preparation of adopting the new standard.
In June 2016, the FASB issued an accounting pronouncement (FASB ASU 2016-13) related to the measurement of credit losses
on financial instruments. This pronouncement, along with a subsequent ASU issued to clarify certain provisions of ASU 2016-13,
changes the impairment model for most financial assets and will require the use of an “expected loss” model for instruments
measured at amortized cost. Under this model, entities will be required to estimate the lifetime expected credit loss on such
instruments and record an allowance to offset the amortized cost basis of the financial asset, resulting in a net presentation of the
amount expected to be collected on the financial asset. This pronouncement is effective for fiscal years, and for interim periods
within those fiscal years, beginning after December 15, 2019. We plan to adopt this pronouncement for our fiscal year beginning
March 1, 2020. We are currently evaluating the effect on our consolidated financial statements, as well as the impacts on our
business processes, systems and internal controls, and expect that the standard will have a material impact on our calculation of
the allowance for loan losses.
In August 2017, the FASB issued an accounting pronouncement (FASB ASU 2017-12) related to the accounting for derivatives
and hedging. The pronouncement expands and refines hedge accounting for both nonfinancial and financial risk components and
aligns the recognition and presentation of the effects of the hedging instrument and the hedged item in the financial statements.
It also includes certain targeted improvements to simplify the application of current guidance related to hedge accounting. The
pronouncement is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2018,
with early adoption permitted. We plan to adopt this pronouncement for our fiscal year beginning March 1, 2019, and we do not
expect it to have a material effect on our consolidated financial statements.
In June 2018, the FASB issued an accounting pronouncement (FASB ASU 2018-07) to expand the scope of ASC Topic 718,
Compensation - Stock Compensation, to include share-based payment transactions for acquiring goods and services from
nonemployees. The pronouncement is effective for fiscal years, and for interim periods within those fiscal years, beginning after
December 15, 2018, with early adoption permitted. We plan to adopt this pronouncement for our fiscal year beginning March 1,
2019, and we do not expect it to have a material effect on our consolidated financial statements.
In August 2018, the FASB issued an accounting pronouncement (FASB ASU 2018-13) related to disclosure requirements for fair
value measurements. The pronouncement eliminates, modifies and adds disclosure requirements for fair value measurements.
The pronouncement is effective for fiscal years, and for interim periods within those fiscal years, beginning after December 15,
2019, with early adoption permitted. We are currently in the process of evaluating the effects of this pronouncement on our
consolidated financial statements, including potential early adoption.
In August 2018, the FASB issued an accounting pronouncement (FASB ASU 2018-14) related to disclosure requirements for
defined benefit plans. The pronouncement eliminates, modifies and adds disclosure requirements for defined benefit plans. The
pronouncement is effective for fiscal years ending after December 15, 2020, and early adoption is permitted. We are currently in
the process of evaluating the effects of this pronouncement on our consolidated financial statements, including potential early
adoption.
In August 2018, the FASB issued an accounting pronouncement (FASB ASU 2018-15) related to a customer’s accounting for
implementation costs incurred in a cloud computing arrangement that is considered a service contract. This pronouncement aligns
the requirements for capitalizing implementation costs in such arrangements with the requirements for capitalizing implementation
costs incurred to develop or obtain internal-use software. This pronouncement is effective for fiscal years, and for interim periods
within those fiscal years, beginning after December 15, 2019. We plan to early adopt this pronouncement for our fiscal year
beginning March 1, 2019 using the prospective approach. We do not expect the adoption of this pronouncement to have a material
effect on our consolidated financial statements.
In October 2018, the FASB issued an accounting pronouncement (FASB ASU 2018-16) to permit the use of the Overnight Index
Swap Rate based on the Secured Overnight Financing Rate as a U.S. benchmark interest rate for hedge accounting purposes under
Topic 815. For entities that have not already adopted ASU 2017-12 (Derivatives and Hedging), the amendments in this
pronouncement are required to be adopted concurrently with the amendments in ASU 2017-12. We plan to adopt ASU 2018-16
for our fiscal year beginning March 1, 2019, concurrently with the adoption of ASU 2017-12, and we do not expect it to have a
material effect on our consolidated financial statements.
In October 2018, the FASB issued an accounting pronouncement (FASB ASU 2018-17) related to related party guidance for
variable interest entities. The amendments in this pronouncement are effective for fiscal years beginning after December 15, 2019
and early adoption is permitted. We plan to adopt this pronouncement for our fiscal year beginning March 1, 2020, and we do
not expect it to have a material effect on our consolidated financial statements.
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2. Revenue
We recognize revenue when control of the good or service has been transferred to the customer, generally either at the time of sale
or upon delivery to a customer. Our contracts have a fixed contract price and revenue is measured as the amount of consideration
we expect to receive in exchange for transferring goods or providing services. We collect sales taxes and other taxes from customers
on behalf of governmental authorities at the time of sale. These taxes are accounted for on a net basis and are not included in net
sales and operating revenues or cost of sales. We generally expense sales commissions when incurred because the amortization
period would have been less than one year. These costs are recorded within SG&A. We do not have any significant payment
terms as payment is received at or shortly after the point of sale.
On March 1, 2018, we adopted FASB ASU 2014-09 related to revenue recognition using the modified retrospective transition
method for all contracts. In connection with the adoption of this standard, we recorded a net after-tax cumulative-effect adjustment
to increase beginning retained earnings by $12.9 million to recognize profit-sharing revenues on ESP contracts sold on or before
February 28, 2018, with corresponding adjustments to other assets and deferred income taxes. The adoption also resulted in
$8.4 million recorded in other sales and revenues on our consolidated statement of earnings for fiscal 2019, relating to additional
profit-sharing revenues to which we expect to be entitled. Lastly, the adoption resulted in a $21.0 million increase to other current
assets and accrued expenses and other current liabilities as of February 28, 2019 related to estimated vehicle sales returns, which
were previously shown on a net basis.
Disaggregation of Revenue
(In millions)
Used vehicle sales
Wholesale vehicle sales
Other sales and revenues:
Extended protection plan revenues
Third-party finance fees, net
Service revenues
Other
Total other sales and revenues
Total net sales and operating revenues
Years Ended February 28
2018
2019
$
15,172.8
$
14,392.4
$
2,393.0
2,181.2
2017
13,270.7
2,082.5
382.5
(43.4)
136.8
131.4
607.3
336.4
(49.9)
134.0
126.2
546.7
305.5
(38.4)
133.9
121.0
522.0
$
18,173.1
$
17,120.2
$
15,875.1
Used Vehicle Sales. We sell used vehicles at our retail stores, and revenue from the sale of these vehicles is recognized upon
transfer of control of the vehicle to the customer. As part of our customer service strategy, we guarantee the retail vehicles we
sell with a 7-day, money-back guarantee. We record a reserve for estimated returns based on historical experience and trends.
The reserve for estimated returns is presented gross on the consolidated balance sheets, with a return asset recorded in other current
assets and a refund liability recorded in accrued expenses and other current liabilities. We also guarantee the used vehicles we
sell with at least a 30-day limited warranty. These warranties are deemed assurance-type warranties and accounted for as warranty
obligations. See Note 17 for additional information on this warranty and its related obligation.
Wholesale Vehicle Sales. Wholesale vehicles are sold at our auctions, and revenue from the sale of these vehicles is recognized
upon transfer of control of the vehicle to the customer. Dealers also pay a fee to us based on the sale price of the vehicles they
purchase. This fee is recognized as revenue at the time of sale. While we provide condition disclosures on each wholesale vehicle
sold, the vehicles are subject to a limited right of return. We record a reserve for estimated returns based on historical experience
and trends. The reserve for estimated returns is presented gross on the consolidated balance sheets, with a return asset recorded
in other current assets and a refund liability recorded in accrued expenses and other current liabilities.
EPP Revenues. We also sell ESP and GAP products on behalf of unrelated third parties, who are primarily responsible for fulfilling
the contract, to customers who purchase a retail vehicle. The ESPs we currently offer on all used vehicles provide coverage up
to 60 months (subject to mileage limitations), while GAP covers the customer for the term of their finance contract. We recognize
revenue, on a net basis, at the time of sale. We also record a reserve for estimated contract cancellations. The reserve for
cancellations is evaluated for each product and is based on forecasted forward cancellation curves utilizing historical experience,
recent trends and credit mix of the customer base. Our risk related to contract cancellations is limited to the revenue that we
receive. Cancellations fluctuate depending on the volume of EPP sales, customer financing default or prepayment rates, and shifts
56
in customer behavior, including those related to changes in the coverage or term of the product. The current portion of estimated
cancellation reserves is recognized as a component of accrued expenses and other current liabilities with the remaining amount
recognized in other liabilities. See Note 8 for additional information on cancellation reserves.
We are contractually entitled to receive profit-sharing revenues based on the performance of the ESPs administered by third parties.
These revenues are a form of variable consideration included in the ESP transaction price to the extent that it is probable that it
will not result in a significant revenue reversal. An estimate of the amount to which we expect to be entitled, subject to various
constraints, is recognized upon satisfying the performance obligation of selling the ESP. These constraints include factors that
are outside of the company’s influence or control and the length of time until settlement. We apply the expected value method,
utilizing historical claims and cancellation data from CarMax customers, as well as other qualitative assumptions. This estimate
is reassessed each reporting period with changes reflected in other sales and revenues on our consolidated statements of earnings
and other assets on our consolidated balance sheets. Profit-sharing payments by the ESP provider begin when the underlying
ESPs reach a specified level of claims history. As of February 28, 2019, we have recognized a long-term contract asset of
$25.7 million related to cumulative profit-sharing payments to which we expect to be entitled, which is included in other assets
on our consolidated balance sheets.
Third-Party Finance Fees. Customers applying for financing who are not approved or are conditionally approved by CAF are
generally evaluated by other third-party finance providers. These providers generally either pay us or are paid a fixed, pre-
negotiated fee per contract. We recognize these fees at the time of sale.
Service Revenues. Service revenue consists of labor and parts income related to vehicle repair service, including repairs of vehicles
covered under an ESP we sell or warranty program. Service revenue is recognized at the time the work is completed.
Other Revenues. Other revenues consist primarily of new vehicle sales at our two new car franchise locations and sales of
accessories. Revenue in this category is recognized upon transfer of control to the customer.
3. CARMAX AUTO FINANCE
CAF provides financing to qualified retail customers purchasing vehicles from CarMax. CAF provides us the opportunity to
capture additional profits, cash flows and sales while managing our reliance on third-party finance sources. Management regularly
analyzes CAF’s operating results by assessing profitability, the performance of the auto loan receivables including trends in credit
losses and delinquencies, and CAF direct expenses. This information is used to assess CAF’s performance and make operating
decisions including resource allocation.
We typically use securitizations or other funding arrangements to fund loans originated by CAF, as discussed in Note 1(F). CAF
income primarily reflects the interest and fee income generated by the auto loan receivables less the interest expense associated
with the debt issued to fund these receivables, a provision for estimated loan losses and direct CAF expenses.
CAF income does not include any allocation of indirect costs. Although CAF benefits from certain indirect overhead expenditures,
we have not allocated indirect costs to CAF to avoid making subjective allocation decisions. Examples of indirect costs not
allocated to CAF include retail store expenses and corporate expenses. In addition, except for auto loan receivables, which are
disclosed in Note 4, CAF assets are not separately reported nor do we allocate assets to CAF because such allocation would not
be useful to management in making operating decisions.
57
Components of CAF Income
(In millions)
Interest margin:
Interest and fee income
Interest expense
Total interest margin
Provision for loan losses
Total interest margin after
provision for loan losses
Total other (expense) income
Direct expenses:
Payroll and fringe benefit expense
Other direct expenses
Total direct expenses
CarMax Auto Finance income
Total average managed receivables
(1) Percent of total average managed receivables.
4. AUTO LOAN RECEIVABLES
2019
% (1)
2018
% (1)
2017
% (1)
Years Ended February 28
$
$
$
972.9
(289.3)
683.6
(153.8)
529.8
(0.4)
(38.3)
(52.4)
(90.7)
438.7
12,150.2
8.0
(2.4)
5.6
(1.3)
4.4
—
(0.3)
(0.4)
(0.7)
3.6
$
$
$
856.6
(215.0)
641.6
(137.6)
504.0
0.4
(35.4)
(47.8)
(83.2)
421.2
11,210.8
7.6
(1.9)
5.7
(1.2)
4.5
—
(0.3)
(0.4)
(0.7)
3.8
$
$
$
762.0
(171.4)
590.6
(150.6)
440.0
—
(30.8)
(40.2)
(71.0)
369.0
10,158.3
7.5
(1.7)
5.8
(1.5)
4.3
—
(0.3)
(0.4)
(0.7)
3.6
Auto loan receivables include amounts due from customers related to retail vehicle sales financed through CAF and are presented
net of an allowance for estimated loan losses. We generally use warehouse facilities to fund auto loan receivables originated by
CAF until we elect to fund them through an asset-backed term funding transaction. The majority of the auto loan receivables
serve as collateral for the related non-recourse notes payable of $12.54 billion as of February 28, 2019, and $11.64 billion as of
February 28, 2018. See Notes 1(F) and 11 for additional information on securitizations and non-recourse notes payable.
Auto Loan Receivables, Net
(In millions)
Asset-backed term funding
Warehouse facilities
Overcollateralization (1)
Other managed receivables (2)
Total ending managed receivables
Accrued interest and fees
Other
Less allowance for loan losses
Auto loan receivables, net
As of February 28
2019
10,273.4
1,877.0
273.3
86.5
12,510.2
49.6
6.9
(138.2)
12,428.5
$
$
2018
9,455.2
1,834.0
269.4
60.3
11,618.9
43.2
2.2
(128.6)
11,535.7
$
$
(1) Represents receivables restricted as excess collateral for the non-recourse funding vehicles.
(2) Other managed receivables includes receivables not funded through the non-recourse funding vehicles.
Credit Quality. When customers apply for financing, CAF’s proprietary scoring models rely on the customers’ credit history and
certain application information to evaluate and rank their risk. We obtain credit histories and other credit data that includes
information such as number, age, type of and payment history for prior or existing credit accounts. The application information
that is used includes income, collateral value and down payment. The scoring models yield credit grades that represent the relative
likelihood of repayment. Customers assigned a grade of “A” are determined to have the highest probability of repayment, and
customers assigned a lower grade are determined to have a lower probability of repayment. For loans that are approved, the credit
grade influences the terms of the agreement, such as the required loan-to-value ratio and interest rate.
58
CAF uses a combination of the initial credit grades and historical performance to monitor the credit quality of the auto loan
receivables on an ongoing basis. We validate the accuracy of the scoring models periodically. Loan performance is reviewed on
a recurring basis to identify whether the assigned grades adequately reflect the customers’ likelihood of repayment.
Ending Managed Receivables by Major Credit Grade
(In millions)
A
B
C and other
Total ending managed receivables
2019 (1)
6,225.6
4,488.2
1,796.4
12,510.2
$
$
As of February 28
% (2)
2018 (1)
49.8
35.9
14.3
100.0
$
$
5,725.1
4,133.8
1,760.0
11,618.9
% (2)
49.3
35.6
15.1
100.0
(1) Classified based on credit grade assigned when customers were initially approved for financing.
(2) Percent of total ending managed receivables.
Allowance for Loan Losses
(In millions)
Balance as of beginning of year
Charge-offs
Recoveries
Provision for loan losses
Balance as of end of year
(1) Percent of total ending managed receivables.
As of February 28
2019
% (1)
2018
% (1)
$
$
128.6
(274.2)
130.0
153.8
138.2
1.11
$
1.10
$
123.6
(254.4)
121.8
137.6
128.6
1.16
1.11
The allowance for loan losses represents an estimate of the amount of net losses inherent in our portfolio of managed receivables
as of the applicable reporting date and expected to become evident during the following 12 months. The allowance is primarily
based on the composition of the portfolio of managed receivables, historical loss trends and forecasted forward loss curves. We
also take into account recent trends in delinquencies and defaults, recovery rates and the economic environment. The provision
for loan losses is the periodic expense of maintaining an adequate allowance.
Past Due Receivables
(In millions)
Total ending managed receivables
Delinquent loans:
31-60 days past due
61-90 days past due
Greater than 90 days past due
Total past due
(1) Percent of total ending managed receivables.
As of February 28
2019
12,510.2
% (1)
100.0
$
2018
11,618.9
% (1)
100.0
276.5
141.4
33.9
451.8
2.2
1.1
0.3
3.6
$
$
246.6
116.9
29.7
393.2
2.1
1.0
0.3
3.4
$
$
$
59
5. DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES
We use derivatives to manage certain risks arising from both our business operations and economic conditions, particularly with
regard to issuances of debt. Primary exposures include LIBOR and other rates used as benchmarks in our securitizations and other
debt financing. We enter into derivative instruments to manage exposures related to the future known receipt or payment of
uncertain cash amounts, the values of which are impacted by interest rates, and designate these derivative instruments as cash
flow hedges for accounting purposes. Our derivative instruments are used to manage (i) differences in the amount of our known
or expected cash receipts and our known or expected cash payments principally related to the funding of our auto loan receivables,
and (ii) exposure to variable interest rates associated with our term loan.
For the derivatives associated with our non-recourse funding vehicles, the effective portion of changes in the fair value is initially
recorded in accumulated other comprehensive loss (“AOCL”). For the majority of these derivatives, the amounts are subsequently
reclassified into CAF income in the period that the hedged forecasted transaction affects earnings, which occurs as interest expense
is recognized on those future issuances of debt. During the next 12 months, we estimate that an additional $1.8 million will be
reclassified from AOCL as an increase to CAF income.
As of February 28, 2019 and 2018, we had interest rate swaps outstanding with a combined notional amount of $2.23 billion and
$2.16 billion, respectively, that were designated as cash flow hedges of interest rate risk.
See Note 6 for discussion of fair values of financial instruments and Note 14 for the effect on comprehensive income.
6. FAIR VALUE MEASUREMENTS
Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction
between market participants in the principal market or, if none exists, the most advantageous market, for the specific asset or
liability at the measurement date (referred to as the “exit price”). The fair value should be based on assumptions that market
participants would use, including a consideration of nonperformance risk.
We assess the inputs used to measure fair value using the three-tier hierarchy. The hierarchy indicates the extent to which inputs
used in measuring fair value are observable in the market.
Level 1
Inputs include unadjusted quoted prices in active markets for identical assets or liabilities that we can access at the
measurement date.
Level 2
Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly
or indirectly, including quoted prices for similar assets in active markets, quoted prices from identical or similar
assets in inactive markets and observable inputs such as interest rates and yield curves.
Level 3
Inputs that are significant to the measurement that are not observable in the market and include management's
judgments about the assumptions market participants would use in pricing the asset or liability (including assumptions
about risk).
Our fair value processes include controls that are designed to ensure that fair values are appropriate. Such controls include model
validation, review of key model inputs, analysis of period-over-period fluctuations and reviews by senior management.
Valuation Methodologies
Money Market Securities. Money market securities are cash equivalents, which are included in cash and cash equivalents, restricted
cash from collections on auto loan receivables and other assets. They consist of highly liquid investments with original maturities
of three months or less and are classified as Level 1.
Mutual Fund Investments. Mutual fund investments consist of publicly traded mutual funds that primarily include diversified
equity investments in large-, mid- and small-cap domestic and international companies or investment grade debt securities. The
investments, which are included in other assets, are held in a rabbi trust established to fund informally our executive deferred
compensation plan and are classified as Level 1.
Derivative Instruments. The fair values of our derivative instruments are included in either other current assets, other assets,
accounts payable or other liablities. As described in Note 5, as part of our risk management strategy, we utilize derivative
instruments to manage differences in the amount of our known or expected cash receipts and our known or expected cash payments
principally related to the funding of our auto loan receivables as well as to manage exposure to variable interest rates on our term
60
loan. Our derivatives are not exchange-traded and are over-the-counter customized derivative instruments. All of our derivative
exposures are with highly rated bank counterparties.
We measure derivative fair values assuming that the unit of account is an individual derivative instrument and that derivatives are
sold or transferred on a stand-alone basis. We estimate the fair value of our derivatives using quotes determined by the derivative
counterparties and third-party valuation services. Quotes from third-party valuation services and quotes received from bank
counterparties project future cash flows and discount the future amounts to a present value using market-based expectations for
interest rates and the contractual terms of the derivative instruments. The models do not require significant judgment and model
inputs can typically be observed in a liquid market; however, because the models include inputs other than quoted prices in active
markets, all derivatives are classified as Level 2.
Our derivative fair value measurements consider assumptions about counterparty and our own nonperformance risk. We monitor
counterparty and our own nonperformance risk and, in the event that we determine that a party is unlikely to perform under terms
of the contract, we would adjust the derivative fair value to reflect the nonperformance risk.
Items Measured at Fair Value on a Recurring Basis
(In thousands)
Assets:
Money market securities
Mutual fund investments
Derivative instruments
Total assets at fair value
Percent of total assets at fair value
Percent of total assets
Liabilities:
Derivative instruments
Total liabilities at fair value
Percent of total liabilities
(In thousands)
Assets:
Money market securities
Mutual fund investments
Derivative instruments
Total assets at fair value
Percent of total assets at fair value
Percent of total assets
Liabilities:
Derivative instruments
Total liabilities at fair value
Percent of total liabilities
As of February 28, 2019
Level 2
Total
Level 1
$
372,448
$
— $
372,448
19,263
—
$
391,711
$
99.5%
2.1%
—
1,844
1,844
0.5%
—%
19,263
1,844
$
393,555
100.0%
2.1%
$
$
$
$
$
$
— $
— $
—%
(6,120)
(6,120)
$
$
(6,120)
(6,120)
—%
—%
As of February 28, 2018
Level 2
Total
Level 1
276,894
19,429
—
296,323
$
$
96.1%
1.7%
— $
—
12,127
12,127
$
276,894
19,429
12,127
308,450
3.9%
0.1%
100.0%
1.8%
— $
— $
—%
(99)
(99)
$
$
—%
(99)
(99)
—%
There were no transfers between Levels 1 and 2 for the years ended February 28, 2019 and 2018. As of February 28, 2019 and
2018, we had no Level 3 assets.
61
Fair Value of Financial Instruments
The carrying value of our cash and cash equivalents, accounts receivable, other restricted cash deposits and accounts payable
approximates fair value due to the short-term nature and/or variable rates associated with these financial instruments. Auto loan
receivables are presented net of an allowance for estimated loan losses. We believe that the carrying value of our revolving credit
facility and term loan approximates fair value due to the variable rates associated with these obligations. The fair value of our
senior unsecured notes, which are not carried at fair value on our consolidated balance sheets, was determined using Level 2 inputs
based on quoted market prices. The carrying value and fair value of the senior unsecured notes as of February 28, 2019 and 2018,
respectively, are as follows:
(In thousands)
Carrying value
Fair value
7. PROPERTY AND EQUIPMENT
(In thousands)
Land
Land held for development
Buildings
Leasehold improvements
Furniture, fixtures and equipment
Construction in progress
Total property and equipment
Less accumulated depreciation and amortization
Property and equipment, net
As of February 28, 2019
As of February 28, 2018
$
$
500,000
488,590
$
$
500,000
492,163
As of February 28
2019
789,125
81,100
2,211,929
247,121
671,166
125,010
4,125,451
1,297,393
2,828,058
$
$
2018
722,173
77,145
2,081,785
215,114
600,739
134,354
3,831,310
1,164,249
2,667,061
$
$
Land held for development represents land owned for potential store growth. Depreciation expense was $169.8 million in fiscal
2019, $158.6 million in fiscal 2018 and $140.7 million in fiscal 2017.
8. CANCELLATION RESERVES
We recognize revenue for EPP products, on a net basis, at the time of sale. We also record a reserve for estimated contract
cancellations. Cancellations of these services may result from early termination by the customer, or default or prepayment on the
finance contract. The reserve for cancellations is evaluated for each product, and is based on forecasted forward cancellation
curves utilizing historical experience, recent trends and credit mix of the customer base.
Cancellation Reserves
(In millions)
Balance as of beginning of year
Cancellations
Provision for future cancellations
Balance as of end of year
As of February 28
2019
2018
$
$
105.2
(66.3)
63.9
102.8
$
$
108.2
(65.7)
62.7
105.2
The current portion of estimated cancellation reserves is recognized as a component of accrued expenses and other current liabilities
with the remaining amount recognized in other liabilities. As of February 28, 2019 and 2018, the current portion of cancellation
reserves was $55.6 million and $56.0 million, respectively.
62
9.
INCOME TAXES
Tax Reform. The Tax Cuts and Jobs Act of 2017 (the “2017 Tax Act”) was enacted on December 22, 2017, and, among other
changes, reduced the federal statutory tax rate from 35.0% to 21.0%. In accordance with U.S. GAAP for income taxes, as well as
SEC Staff Accounting Bulletin No. 118 (“SAB 118”), the company made a reasonable estimate of the impacts of the 2017 Tax
Act and recorded this estimate in its results for the year ended February 28, 2018. SAB 118 allows for a measurement period of
up to one year, from the date of enactment, to complete the company’s accounting for the impacts of the 2017 Tax Act. As of
February 28, 2019, our analysis under SAB 118 is complete and resulted in no material adjustments to the provisional amounts
recorded as of February 28, 2018.
The provision for income taxes and effective tax rate for fiscal 2018 included a $32.7 million increase in tax expense related to
the revaluation of our net deferred tax asset at the lower federal statutory tax rate. This increase was partially offset by a $20.8 million
benefit from the reduction in the federal statutory tax rate in the fourth quarter of fiscal 2018.
Income Tax Provision
(In thousands)
Current:
Federal
State
Total
Deferred:
Federal
State
Total
Income tax provision
Effective Income Tax Rate Reconciliation
Federal statutory income tax rate
State and local income taxes, net of federal benefit
2017 Tax Act
Share-based compensation
Nondeductible and other items
Credits
Effective income tax rate
Years Ended February 28
2018
2019
2017
$
$
218,497
49,596
268,093
3,601
(1,301)
2,300
270,393
$
$
276,597
41,892
318,489
81,486
(479)
81,007
399,496
$
$
332,466
44,645
377,111
4,098
(1,774)
2,324
379,435
Years Ended February 28
2019
2018
2017
21.0%
3.4
(0.1)
(0.3)
0.7
(0.4)
24.3%
32.7%
3.1
3.1
(1.3)
0.2
(0.2)
37.6%
35.0%
2.7
—
—
0.1
(0.1)
37.7%
The 2017 Tax Act above includes the following impacts for fiscal 2018:
• Revaluation of deferred taxes that existed on December 22, 2017, the enactment date of the 2017 Tax Act.
• Deferred taxes that were created after December 22, 2017. These items were recognized in fiscal 2018 at the federal statutory
tax rate of 32.7% but will reverse at the newly enacted 21% federal rate.
63
Temporary Differences Resulting in Deferred Tax Assets and Liabilities
(In thousands)
Deferred tax assets:
Accrued expenses and other
Partnership basis
Share-based compensation
Capital loss carry forward
Total deferred tax assets
Less: valuation allowance
Total deferred tax assets after valuation allowance
Deferred tax liabilities:
Prepaid expenses
Property and equipment
Inventory
Profit-sharing revenues
Derivatives
Total deferred tax liabilities
Net deferred tax asset
As of February 28
2019
2018
$
$
42,331
71,455
48,818
677
163,281
(677)
162,604
16,960
59,537
17,279
6,599
883
101,258
61,346
$
$
37,362
63,670
45,744
682
147,458
(682)
146,776
16,157
43,663
18,625
—
5,075
83,520
63,256
Except for amounts for which a valuation allowance has been provided, we believe it is more likely than not that the results of
future operations and the reversals of existing deferred taxable temporary differences will generate sufficient taxable income to
realize the deferred tax assets. The valuation allowance as of February 28, 2019, relates to capital loss carryforwards that are not
more likely than not to be utilized prior to their expiration.
Reconciliation of Unrecognized Tax Benefits
(In thousands)
Balance at beginning of year
Increases for tax positions of prior years
Decreases for tax positions of prior years
Increases based on tax positions related to the current year
Settlements
Lapse of statute
Balance at end of year
Years Ended February 28
2018
2019
2017
$
$
28,685
2,035
(266)
2,498
(44)
(2,638)
30,270
$
$
29,955
—
(607)
3,342
(304)
(3,701)
28,685
$
$
26,771
2,651
(216)
4,380
(16)
(3,615)
29,955
As of February 28, 2019, we had $30.3 million of gross unrecognized tax benefits, $10.7 million of which, if recognized, would
affect our effective tax rate. It is reasonably possible that the amount of the unrecognized tax benefit will increase or decrease
during the next 12 months; however, we do not expect the change to have a significant effect on our results of operations, financial
condition or cash flows. As of February 28, 2018, we had $28.7 million of gross unrecognized tax benefits, $9.6 million of which,
if recognized, would affect our effective tax rate. As of February 28, 2017, we had $30.0 million of gross unrecognized tax benefits,
$9.4 million of which, if recognized, would affect our effective tax rate.
Our continuing practice is to recognize interest and penalties related to income tax matters in SG&A expenses. Our accrual for
interest and penalties was $3.2 million, $2.8 million and $2.7 million as of February 28, 2019, 2018 and 2017, respectively.
CarMax is subject to U.S. federal income tax as well as income tax of multiple states and local jurisdictions. With a few insignificant
exceptions, we are no longer subject to U.S. federal, state and local income tax examinations by tax authorities for years prior to
fiscal 2016.
64
Current liability
Noncurrent liability
Net amount recognized
(In thousands)
Total net pension (benefit)
expense
10. BENEFIT PLANS
(A) Retirement Benefit Plans
We have two frozen noncontributory defined benefit plans: our pension plan (the “pension plan”) and our unfunded, nonqualified
plan (the “restoration plan”), which restores retirement benefits for certain associates who are affected by Internal Revenue Code
limitations on benefits provided under the pension plan. No additional benefits have accrued under these plans since they were
frozen; however, we have a continuing obligation to fund the pension plan and will continue to recognize net periodic pension
expense for both plans for benefits earned prior to being frozen. We use a fiscal year end measurement date for both the pension
plan and the restoration plan.
Benefit Plan Information
(In thousands)
Plan assets
Projected benefit obligation
Funded status recognized
As of February 28
Restoration Plan
2018
2019
Pension Plan
Total
2019
$ 166,020
231,677
2018
$ 156,827
241,902
$ (65,657) $ (74,034) $ (11,082) $ (11,041) $ (76,739) $ (85,075)
2018
$ 156,827
230,861
— $ 166,020
242,759
11,082
11,041
— $
2019
$
Amounts recognized in the consolidated balance sheets:
$
— $
(485)
(84,590)
$ (65,657) $ (74,034) $ (11,082) $ (11,041) $ (76,739) $ (85,075)
(10,582)
(10,556)
(74,034)
(76,239)
(65,657)
(485) $
(500) $
(500) $
— $
Pension Plan
Restoration Plan
Years Ended February 28
2019
2018
2017
2019
2018
2017
2019
Total
2018
2017
$
$
811
245
Total net actuarial loss (1)
$ 4,478
$ 2,880
$
(681) $
207
$
$
330
17
$ 474
$ 468
$ 481
$
(207) $
675
$
82
$ 376
$ 228
$ 4,560
$ 3,256
(1) Changes recognized in Accumulated Other Comprehensive Loss.
The projected benefit obligation (“PBO”) will change primarily due to interest cost and total net actuarial (gain) loss, and plan
assets will change primarily as a result of the actual return on plan assets. Benefit payments, which reduce the PBO and plan
assets, were not material in fiscal 2019 or 2018; employer contributions, which increase plan assets, were $10.3 million in fiscal
2019 and $6.0 million in fiscal 2018. The net actuarial (gain) loss in a fiscal year is recognized in accumulated other comprehensive
loss and may later be recognized as a component of future pension expense. In fiscal 2020, we anticipate that $1.8 million in
estimated actuarial losses of the pension plan will be amortized from accumulated other comprehensive loss. We do not anticipate
that any appreciable estimated actuarial losses will be amortized from accumulated other comprehensive loss for the restoration
plan.
Benefit Obligations. The accumulated benefit obligation (“ABO”) and PBO represent the obligations of the benefit plans for past
service as of the measurement date. ABO is the present value of benefits earned to date with benefits computed based on current
service and compensation levels. PBO is ABO increased to reflect expected future service and increased compensation levels.
As a result of the freeze of plan benefits under our pension and restoration plans, the ABO and PBO balances are equal to one
another at all subsequent dates.
Funding Policy. For the pension plan, we contribute amounts sufficient to meet minimum funding requirements as set forth in
the employee benefit and tax laws, plus any additional amounts as we may determine to be appropriate. We do not expect to make
any contributions to the pension plan in fiscal 2020. We expect the pension plan to make benefit payments of approximately
$4.7 million for each of the next three fiscal years, and $5.8 million for each of the subsequent two fiscal years. For the non-
funded restoration plan, we contribute an amount equal to the benefit payments, which we expect to be approximately $0.6 million
for each of the next five fiscal years.
65
Assumptions Used to Determine Benefit Obligations
Discount rate (1)
Assumptions Used to Determine Net Pension Expense
As of February 28
Pension Plan
Restoration Plan
2019
2018
2019
2018
4.20%
4.10%
4.20%
4.10%
Discount rate (1)
Expected rate of return on plan assets
Years Ended February 28
Pension Plan
Restoration Plan
2019
4.10%
7.75%
2018
2017
4.25%
7.75%
4.50%
7.75%
2019
4.10%
—%
2018
2017
4.25%
—%
4.50%
—%
(1) For the restoration plan, the discount rate presented is applied to the pre-2004 annuity amounts and to post-2004 lump sum amounts for
fiscal 2019 and fiscal 2018. A rate of 4.50% is assumed for post-2004 lump sum amounts paid from the plan for fiscal 2017.
Assumptions. Underlying both the calculation of the PBO and the net pension expense are actuarial calculations of each plan’s
liability. These calculations use participant-specific information such as salary, age and years of service, as well as certain
assumptions, the most significant being the discount rate, rate of return on plan assets and mortality rate. We evaluate these
assumptions at least once a year and make changes as necessary.
The discount rate used for retirement benefit plan accounting reflects the yields available on high-quality, fixed income debt
instruments. For our plans, we review high quality corporate bond indices in addition to a hypothetical portfolio of corporate
bonds with maturities that approximate the expected timing of the anticipated benefit payments.
To determine the expected long-term return on plan assets, we consider the current and anticipated asset allocations, as well as
historical and estimated returns on various categories of plan assets. We apply the estimated rate of return to a market-related
value of assets, which reduces the underlying variability in the asset values. The use of expected long-term rates of return on
pension plan assets could result in recognized asset returns that are greater or less than the actual returns of those pension plan
assets in any given year. Over time, however, the expected long-term returns are anticipated to approximate the actual long-term
returns, and therefore, result in a pattern of income and expense recognition that more closely matches the pattern of the services
provided by the employees. Differences between actual and expected returns, which are a component of unrecognized actuarial
gains/losses, are recognized over the average life expectancy of all plan participants.
Fair Value of Plan Assets and Fair Value Hierarchy
(In thousands)
Mutual funds (Level 1):
Equity securities
Equity securities – international
Fixed income securities
Collective funds (Level 2):
Short-term investments
Investment payables, net
Total
As of February 28
2019
2018
$
$
106,367
20,481
38,038
1,219
(85)
166,020
$
$
100,422
19,467
36,693
322
(77)
156,827
Plan Assets. Our pension plan assets are held in trust and a fiduciary committee sets the investment policies and strategies. Long-
term strategic investment objectives include achieving reasonable returns while prudently balancing risk and return, and controlling
costs. We target allocating approximately 75% of plan assets to equity and equity-related instruments and approximately 25% to
fixed income securities. Equity securities are currently composed of mutual funds that include highly diversified investments in
large-, mid- and small-cap companies located in the United States and internationally. The fixed income securities are composed
66
of mutual funds that include investments in debt securities, corporate bonds, mortgage-backed securities and other debt obligations
primarily in the United States. We do not expect any plan assets to be returned to us during fiscal 2020.
The fair values of the plan’s assets are provided by the plan’s trustee and the investment managers. Within the fair value hierarchy
(see Note 6), the mutual funds are classified as Level 1 as quoted active market prices for identical assets are used to measure fair
value. The collective funds are public investment vehicles valued using a NAV. The collective funds may be liquidated with
minimal restrictions and are classified as Level 2.
(B) Retirement Savings 401(k) Plan
We sponsor a 401(k) plan for all associates meeting certain eligibility criteria. The plan contains a company matching contribution
as well as an additional discretionary company-funded contribution to those associates meeting certain age and service
requirements. The total cost for company contributions was $42.3 million in fiscal 2019, $39.7 million in fiscal 2018 and
$32.8 million in fiscal 2017.
(C) Retirement Restoration Plan
We sponsor a non-qualified retirement plan for certain senior executives who are affected by Internal Revenue Code limitations
on benefits provided under the Retirement Savings 401(k) Plan. Under this plan, these associates may continue to defer portions
of their compensation for retirement savings. We match the associates’ contributions at the same rate provided under the 401(k)
plan, and also may provide an annual discretionary company-funded contribution under the same terms of the 401(k) plan. This
plan is unfunded with lump sum payments to be made upon the associate’s retirement. The total cost for this plan was not significant
in fiscal 2019, fiscal 2018 and fiscal 2017.
(D) Executive Deferred Compensation Plan
We sponsor an unfunded nonqualified deferred compensation plan to permit certain eligible associates to defer receipt of a portion
of their compensation to a future date. This plan also includes a restorative company contribution designed to compensate the
plan participants for any loss of company contributions under the Retirement Savings 401(k) Plan and the Retirement Restoration
Plan due to a reduction in their eligible compensation resulting from deferrals into the Executive Deferred Compensation Plan.
The total cost for this plan was not significant in fiscal 2019, fiscal 2018 and fiscal 2017.
11. DEBT
(In thousands) Debt Description (1)
Maturity Date
Revolving credit facility (2)
Term loan (2)
3.86% Senior notes
4.17% Senior notes
4.27% Senior notes
Financing and capital lease obligations
Non-recourse notes payable
Total debt
Less: current portion
Less: unamortized debt issuance costs
Long-term debt, net
August 2020
August 2020
April 2023
April 2026
April 2028
Various (3)
Various dates through August 2025
As of February 28
2019
2018
$
366,529
$
197,627
300,000
100,000
200,000
200,000
527,406
12,535,405
14,229,340
(398,339)
(24,676)
$ 13,806,325
300,000
100,000
200,000
200,000
500,363
11,644,615
13,142,605
(365,554)
(24,239)
$ 12,752,812
Interest is payable monthly, with the exception of our senior notes, which are payable semi-annually.
(1)
(2) Borrowings accrue interest at variable rates based on LIBOR, the federal funds rate, or the prime rate, depending on the type of borrowing.
(3) See Note 15 for additional information on financing and capital lease obligations.
Revolving Credit Facility. Borrowings under our $1.20 billion unsecured revolving credit facility (the “credit facility”) are
available for working capital and general corporate purposes. We pay a commitment fee on the unused portions of the available
funds. Borrowings under the credit facility are either due “on demand” or at maturity depending on the type of
borrowing. Borrowings with “on demand” repayment terms are presented as short-term debt while amounts due at maturity are
presented as long-term debt as no repayments are expected to be made within the next 12 months. As of February 28, 2019, the
unused capacity of $833.5 million was fully available to us.
67
The weighted average interest rate on outstanding short-term and long-term debt was 3.50% in fiscal 2019, 2.49% in fiscal 2018
and 1.74% in fiscal 2017.
Term Loan. The interest rate on our term loan was 3.51% as of February 28, 2019, and the loan was classified as long-term debt
as no repayments are scheduled to be made within the next 12 months. Borrowings under the term loan are available for working
capital and general corporate purposes.
Senior Notes. Our senior unsecured notes were classified as long-term debt as no repayments are scheduled to be made within
the next 12 months. Borrowings under these notes are available for working capital and general corporate purposes.
Financing and Capital Lease Obligations. Financing obligations relate primarily to stores subject to sale-leaseback transactions
that did not qualify for sale accounting. The financing obligations were structured at varying interest rates and generally have
initial lease terms ranging from 15 to 20 years with payments made monthly. We have not entered into any new sale-leaseback
transactions since fiscal 2009. In the event the leases are modified or extended beyond their original lease term, the related
obligation is increased based on the present value of the revised future minimum lease payments, with a corresponding increase
to the assets subject to these transactions. Upon modification, the amortization of the obligation is reset, resulting in more of the
lease payments being applied to interest expense in the initial years following the modification. Capital lease obligations relate
primarily to leases of buildings and transportation equipment and have initial terms ranging from 5 to 30 years with payments
made monthly. Payments on both financing and capital lease obligations are recognized as interest expense and a reduction of
the obligations. See Note 15 for information on future minimum lease obligations.
Non-Recourse Notes Payable. The non-recourse notes payable relate to auto loan receivables funded through non-recourse funding
vehicles. The timing of principal payments on the non-recourse notes payable is based on the timing of principal collections and
defaults on the related auto loan receivables. The current portion of non-recourse notes payable represents principal payments
that are due to be distributed in the following period.
Notes payable related to our asset-backed term funding transactions accrue interest predominantly at fixed rates and have scheduled
maturities through August 2025, but may mature earlier, depending upon repayment rate of the underlying auto loan receivables.
Information on our funding vehicles of non-recourse notes payable as of February 28, 2019 are as follows:
(in billions)
Warehouse facilities
August 2019 expiration
September 2019 expiration
February 2020 expiration
Combined warehouse facility limit
Unused capacity
Non-recourse notes payable outstanding:
Warehouse facilities
Asset-backed term funding transactions
Non-recourse notes payable
Capacity
1.40
0.15
1.95
3.50
1.62
1.88
10.66
12.54
$
$
$
$
$
We enter into warehouse facility agreements for one-year terms and generally renew the agreements annually. The return
requirements of warehouse facility investors could fluctuate significantly depending on market conditions. At renewal, the cost,
structure and capacity of the facilities could change. These changes could have a significant impact on our funding costs.
See Notes 1(F) and 4 for additional information on the related auto loan receivables.
Capitalized Interest. We capitalize interest in connection with the construction of certain facilities. For fiscal 2019, fiscal 2018
and fiscal 2017, we capitalized interest of $6.4 million, $6.9 million, and $11.2 million, respectively.
Financial Covenants. The credit facility, term loan and senior note agreements contain representations and warranties, conditions
and covenants. We must also meet financial covenants in conjunction with certain financing obligations. The agreements
governing our non-recourse funding vehicles contain representations and warranties, financial covenants and performance triggers.
68
As of February 28, 2019, we were in compliance with all financial covenants and our non-recourse funding vehicles were in
compliance with the related performance triggers.
12. STOCK AND STOCK-BASED INCENTIVE PLANS
(A) Preferred Stock
Under the terms of our Articles of Incorporation, the board of directors may determine the rights, preferences and terms of our
authorized but unissued shares of preferred stock. We have authorized 20,000,000 shares of preferred stock, $20 par value. No
shares of preferred stock are currently outstanding.
(B) Share Repurchase Program
As of February 28, 2019, a total of $2.75 billion of board authorizations for repurchases of our common stock were outstanding,
with no expiration date. At that date, $2.11 billion remained available for repurchase.
Common Stock Repurchases
Number of shares repurchased (in thousands)
Average cost per share
Available for repurchase, as of end of year (in millions)
$
$
Years Ended February 28
2018
2019
13,634.7
66.22
2,113.9
8,897.2
64.46
1,016.8
$
$
$
$
2017
10,262.5
54.34
1,590.4
(C) Stock Incentive Plans
We maintain long-term incentive plans for management, certain employees and the nonemployee members of our board of
directors. The plans allow for the granting of equity-based compensation awards, including nonqualified stock options, incentive
stock options, stock appreciation rights, restricted stock awards, stock- and cash-settled restricted stock units, stock grants or a
combination of awards. To date, we have not awarded any incentive stock options.
As of February 28, 2019, a total of 55,200,000 shares of our common stock had been authorized to be issued under the long-term
incentive plans. The number of unissued common shares reserved for future grants under the long-term incentive plans was
5,568,092 as of that date.
The majority of associates who receive share-based compensation awards primarily receive cash-settled restricted stock
units. Senior management and other key associates receive awards of nonqualified stock options, stock-settled restricted stock
units and/or restricted stock awards. Nonemployee directors receive awards of nonqualified stock options, stock grants, stock-
settled restricted stock units and/or restricted stock awards. Excluding stock grants, all share-based compensation awards, including
any associated dividend rights, are subject to forfeiture.
Nonqualified Stock Options. Nonqualified stock options are awards that allow the recipient to purchase shares of our common
stock at a fixed price. Stock options are granted at an exercise price equal to the fair market value of our common stock on the
grant date. The stock options generally vest annually in equal amounts over 4 years. These options expire 7 years after the date
of the grant.
Cash-Settled Restricted Stock Units. Also referred to as restricted stock units, or RSUs, these are awards that entitle the holder
to a cash payment equal to the fair market value of a share of our common stock for each unit granted. Conversion generally
occurs at the end of a three-year vesting period. However, the cash payment per RSU will not be greater than 200% or less than
75% of the fair market value of a share of our common stock on the grant date. The initial grant date fair values are based on the
volume-weighted average prices of our common stock on the grant dates. RSUs are liability awards and do not have voting rights.
Stock-Settled Market Stock Units. Also referred to as market stock units, or MSUs, these are restricted stock unit awards with
market conditions granted to eligible key associates that are converted into between zero and two shares of common stock for each
unit granted. Conversion generally occurs at the end of a three-year vesting period. The conversion ratio is calculated by dividing
the average closing price of our stock during the final 40 trading days of the three-year vesting period by our stock price on the
grant date, with the resulting quotient capped at two. This quotient is then multiplied by the number of MSUs granted to yield the
number of shares awarded. The grant date fair values are determined using a Monte-Carlo simulation and are based on the expected
market price of our common stock on the vesting date and the expected number of converted common shares. MSUs do not have
voting rights.
69
Other Share-Based Incentives
Stock-Settled Performance Stock Units. Also referred to as performance stock units, or PSUs, these are restricted stock unit awards
with performance conditions granted to eligible key associates that are converted into between zero and two shares of common
stock for each unit granted. Conversion generally occurs at the end of a three-year vesting period. The conversion ratio is based
on the company reaching certain target levels set by the board of directors for cumulative three-year earnings before interest and
taxes or cumulative three-year pretax diluted earnings per share at the end of the three-year period, with the resulting quotient
subject to meeting a minimum 25% threshold and capped at 200%. This quotient is then multiplied by the number of PSUs granted
to yield the number of shares awarded. The grant date fair values are based on the volume-weighted average prices of our common
stock on the grant dates. PSUs do not have voting rights. As of February 28, 2019, 138,967 units were outstanding at a weighted
average grant date fair value per share of $54.80.
Stock-Settled Deferred Stock Units. Also referred to as deferred stock units, or DSUs, these are restricted stock unit awards granted
to non-employee members of our board of directors that are converted into one share of common stock for each unit granted.
Conversion occurs at the end of the one-year vesting period unless the director has exercised the option to defer conversion until
separation of service to the company. The grant date fair values are based on the volume-weighted average prices of our common
stock on the grant dates. DSUs have no voting rights. As of February 28, 2019, 24,712 units were outstanding at a grant date fair
value of $72.58.
Restricted Stock Awards. Restricted stock awards, or RSAs, are awards of our common stock that are subject to specified restrictions
that generally lapse after a one- to three-year period from date of grant. The grant date fair values are based on the volume-weighted
average prices of our common stock on the grant dates. Participants holding restricted stock are entitled to vote on matters submitted
to holders of our common stock for a vote. As of February 28, 2019, there were no units outstanding.
Employee Stock Purchase Plan. We sponsor an employee stock purchase plan for all associates meeting certain eligibility criteria.
We have authorized up to 8,000,000 shares of common stock with a total of 2,802,346 shares remaining available for issuance
under the plan as of February 28, 2019. Associate contributions are limited to 10% of eligible compensation, up to a maximum
$7,500 per year. For each $1.00 contributed to the plan by associates, we match $0.15. Shares are acquired through open-market
purchases. We purchased 185,856 shares at an average price per share of $67.66 during fiscal 2019, 177,433 shares at an average
price per share of $65.11 during fiscal 2018 and 198,053 shares at an average price per share of $55.46 during fiscal 2017.
(D) Share-Based Compensation
Composition of Share-Based Compensation Expense
(In thousands)
Cost of sales
CarMax Auto Finance income
Selling, general and administrative expenses
Share-based compensation expense, before income taxes
Composition of Share-Based Compensation Expense – By Grant Type
(In thousands)
Nonqualified stock options
Cash-settled restricted stock units (RSUs)
Stock-settled market stock units (MSUs)
Other share-based incentives:
Stock-settled performance stock units (PSUs)
Stock-settled deferred stock units (DSUs)
Restricted stock (RSAs)
Employee stock purchase plan
Total other share-based incentives
Share-based compensation expense, before income taxes
70
Years Ended February 28
2018
2019
2017
2,952
3,804
69,928
76,684
$
$
2,552
3,167
57,701
63,420
$
$
4,446
3,200
85,393
93,039
Years Ended February 28
2018
2019
2017
29,992
29,141
12,683
1,733
1,155
307
1,673
4,868
76,684
$
$
26,461
23,539
10,032
648
—
1,199
1,541
3,388
63,420
$
$
37,547
38,239
12,035
2,074
—
1,701
1,443
5,218
93,039
$
$
$
$
Unrecognized Share--Based Compensation Expense – By Grant Type
(Costs in millions)
Nonqualified stock options
Stock-settled market stock units
Other share-based incentives:
Stock-settled performance stock units
Stock-settled deferred stock units
Total other share-based incentives
Total
As of February 28, 2019
Unrecognized
Compensation
Costs
Weighted Average
Remaining
Recognition Life
(Years)
$
$
37.6
13.3
1.1
0.7
1.8
52.7
2.1
1.3
0.6
0.4
0.6
1.8
We recognize compensation expense for stock options, MSUs, PSUs, DSUs and RSAs on a straight-line basis (net of estimated
forfeitures) over the requisite service period, which is generally the vesting period of the award. The PSU expense is adjusted for
any change in management’s assessment of the performance target level that is probable of being achieved. The variable expense
associated with RSUs is recognized over their vesting period (net of estimated forfeitures) and is calculated based on the volume-
weighted average price of our common stock on the last trading day of each reporting period.
The total costs for matching contributions for our employee stock purchase plan are included in share-based compensation
expense. There were no capitalized share-based compensation costs as of or for the years ended February 28, 2019, February 28,
2018 or February 28, 2017.
Stock Option Activity
(Shares and intrinsic value in thousands)
Outstanding as of February 28, 2018
Options granted
Options exercised
Options forfeited or expired
Outstanding as of February 28, 2019
Exercisable as of February 28, 2019
Stock Option Information
Options granted
Weighted average grant date fair value per share
Cash received from options exercised (in millions)
Intrinsic value of options exercised (in millions)
Realized tax benefits (in millions)
Weighted
Average
Exercise
Price
Weighted
Average
Remaining
Contractual
Life (Years)
Aggregate
Intrinsic
Value
Number of
Shares
7,762
$
1,745
(1,314)
(324)
7,869
3,664
$
$
54.59
63.20
44.26
60.91
57.96
55.71
4.3
3.2
$
$
48,893
34,395
Years Ended February 28
2019
2018
2017
1,745,497
1,955,117
2,345,528
$
$
$
$
18.75
58.1
37.1
10.2
$
$
$
$
16.15
73.5
57.1
21.8
$
$
$
$
14.25
59.9
52.6
21.2
For stock options, the fair value of each award is estimated as of the date of grant using a binomial valuation model. In computing
the value of the option, the binomial model considers characteristics of fair-value option pricing that are not available for
consideration under a closed-form valuation model (for example, the Black-Scholes model), such as the contractual term of the
option, the probability that the option will be exercised prior to the end of its contractual life and the probability of termination or
71
retirement of the option holder. For this reason, we believe that the binomial model provides a fair value that is more representative
of actual experience and future expected experience than the value calculated using a closed-form model. Estimates of fair value
are not intended to predict actual future events or the value ultimately realized by the recipients of share-based awards.
Assumptions Used to Estimate Option Values
Dividend yield
Expected volatility factor (1)
Weighted average expected volatility
Risk-free interest rate (2)
Expected term (in years) (3)
Years Ended February 28
2019
2018
2017
0.0%
0.0%
0.0%
27.3% -
29.3% -
34.2%
29.7%
2.3%
34.8%
30.7%
2.4%
0.7% -
0.1% -
4.6
4.6
4.6
26.1% - 34.1%
29.1%
3.0%
1.7% -
(1) Measured using historical daily price changes of our stock for a period corresponding to the term of the options and the implied volatility
derived from the market prices of traded options on our stock.
(2) Based on the U.S. Treasury yield curve at the time of grant.
(3) Represents the estimated number of years that options will be outstanding prior to exercise.
Cash-Settled Restricted Stock Unit Activity
(Units in thousands)
Outstanding as of February 28, 2018
Stock units granted
Stock units vested and converted
Stock units cancelled
Outstanding as of February 28, 2019
Cash-Settled Restricted Stock Unit Information
Weighted
Average
Grant Date
Fair Value
Number of
Units
1,460
$
630
$
(343) $
(138) $
$
1,609
59.36
63.07
72.93
58.33
58.00
Stock units granted
Initial weighted average grant date fair value per share
Payments (before payroll tax withholdings) upon
vesting (in millions)
Realized tax benefits (in millions)
Years Ended February 28
2019
2018
2017
$
$
$
629,942
63.07
21.0
5.8
$
$
$
628,095
58.39
26.6
10.2
$
$
$
632,261
51.63
23.5
9.5
Expected Cash Settlement Range Upon Restricted Stock Unit Vesting
As of February 28, 2019
(In thousands)
Fiscal 2020
Fiscal 2021
Fiscal 2022
Total expected cash settlements
(1) Net of estimated forfeitures.
72
$
Minimum (1) Maximum (1)
50,988
$
57,773
63,602
172,363
19,121
21,665
23,851
64,637
$
$
Stock-Settled Market Stock Unit Activity
(Units in thousands)
Outstanding as of February 28, 2018
Stock units granted
Stock units vested and converted
Stock units cancelled
Outstanding as of February 28, 2019
Stock-Settled Market Stock Unit Information
Stock units granted
Weighted average grant date fair value per share
Realized tax benefits (in millions)
13. NET EARNINGS PER SHARE
Weighted
Average
Grant Date
Fair Value
Number of
Units
419
$
206
$
(97) $
(19) $
$
509
74.04
82.09
89.42
73.73
74.36
Years Ended February 28
2019
2018
2017
205,868
163,618
$
$
82.09
1.4
$
$
74.09
7.0
$
$
174,211
64.30
5.3
Basic and Dilutive Net Earnings Per Share Reconciliations
(In thousands except per share data)
Net earnings
Weighted average common shares outstanding
Dilutive potential common shares:
Stock options
Stock-settled restricted stock units
Weighted average common shares and dilutive
potential common shares
Basic net earnings per share
Diluted net earnings per share
Years Ended February 28
2018
2019
2017
$
842,413
$
664,112
$
626,970
174,463
182,660
190,343
1,028
393
1,390
420
1,379
493
175,884
184,470
192,215
$
$
4.83
4.79
$
$
3.64
3.60
$
$
3.29
3.26
Certain options to purchase shares of common stock were outstanding and not included in the calculation of diluted net earnings
per share because their inclusion would have been antidilutive. On a weighted average basis, for fiscal 2019, fiscal 2018 and fiscal
2017, options to purchase 4,009,566 shares, 2,993,200 shares and 2,874,788 shares of common stock, respectively, were not
included.
73
14. ACCUMULATED OTHER COMPREHENSIVE LOSS
Changes in Accumulated Other Comprehensive Loss By Component
(In thousands, net of income taxes)
Balance as of February 29, 2016
Other comprehensive (loss) income before reclassifications
Amounts reclassified from accumulated other
comprehensive loss
Other comprehensive income
Balance as of February 28, 2017
Other comprehensive (loss) income before reclassifications
Amounts reclassified from accumulated other
comprehensive loss
Other comprehensive (loss) income
Amounts transferred from accumulated other
comprehensive loss to retained earnings (1)
Balance as of February 28, 2018
Other comprehensive loss before reclassifications
Amounts reclassified from accumulated other
comprehensive loss
Other comprehensive loss
Balance as of February 28, 2019
(1) Reclassification due to the adoption of ASU 2018-02 in fiscal 2018.
Net
Unrecognized
Actuarial
Losses
Net
Unrecognized
Hedge Gains
(Losses)
Total
Accumulated
Other
Comprehensive
Loss
$
(56,470) $
(19)
(13,726) $
5,991
968
949
(55,521)
(2,546)
1,175
(1,371)
(11,605)
(68,497)
(3,459)
6,701
12,692
(1,034)
12,381
1,813
14,194
1,025
14,185
(6,703)
1,478
(1,981)
(70,478) $
(5,014)
(11,717)
2,468
$
$
(70,196)
5,972
7,669
13,641
(56,555)
9,835
2,988
12,823
(10,580)
(54,312)
(10,162)
(3,536)
(13,698)
(68,010)
74
Changes In and Reclassifications Out of Accumulated Other Comprehensive Loss
(In thousands)
Retirement Benefit Plans (Note 10):
Actuarial loss arising during the year
Tax benefit
Actuarial loss arising during the year, net of tax
Actuarial loss amortization reclassifications recognized in net pension expense:
Cost of sales
CarMax Auto Finance income
Selling, general and administrative expenses
Total amortization reclassifications recognized in net pension expense
Tax expense
Amortization reclassifications recognized in net
pension expense, net of tax
Net change in retirement benefit plan unrecognized
actuarial losses, net of tax
Cash Flow Hedges (Note 5):
Effective portion of changes in fair value
Tax benefit (loss)
Effective portion of changes in fair value, net of tax
Reclassifications to CarMax Auto Finance income
Tax benefit (expense)
Reclassification of hedge (gains) losses, net of tax
Net change in cash flow hedge unrecognized gains, net of tax
Total other comprehensive (loss) income, net of tax
Years Ended February 28
2018
2019
2017
$
(4,560) $
1,101
(3,459)
(3,256) $
710
(2,546)
812
51
1,086
1,949
(471)
749
46
1,020
1,815
(640)
1,478
1,175
(1,981)
(1,371)
(9,103)
2,400
(6,703)
(6,809)
1,795
(5,014)
(11,717)
(13,698) $
17,953
(5,572)
12,381
3,009
(1,196)
1,813
14,194
12,823
$
$
(246)
227
(19)
637
37
872
1,546
(578)
968
949
9,878
(3,887)
5,991
11,038
(4,337)
6,701
12,692
13,641
Changes in the funded status of our retirement plans and the effective portion of changes in the fair value of derivatives that are
designated and qualify as cash flow hedges are recognized in accumulated other comprehensive loss. The cumulative balances
are net of deferred taxes of $21.4 million as of February 28, 2019 and $16.6 million as of February 28, 2018.
15. LEASE COMMITMENTS
Our leases primarily consist of land or land and building leases related to CarMax store locations. Our lease obligations are based
upon contractual minimum rates. Most leases provide that we pay taxes, maintenance, insurance and operating expenses applicable
to the premises. The initial term for most real property leases is typically 5 to 20 years, with renewal options of 5 to 20 years, and
may include rent escalation clauses. For financing and capital lease obligations, a portion of the periodic lease payments is
recognized as interest expense and the remainder reduces the obligations. For operating leases, rent is recognized on a straight-
line basis over the lease term, including scheduled rent increases and rent holidays. Rent expense for all operating leases was
$56.9 million in fiscal 2019, $52.4 million in fiscal 2018 and $49.4 million in fiscal 2017. See Note 11 for additional information
on financing and capital lease obligations.
75
Future Minimum Lease Obligations
(In thousands)
Fiscal 2020
Fiscal 2021
Fiscal 2022
Fiscal 2023
Fiscal 2024
As of February 28, 2019
Capital
Leases (1)
Financing
Operating
Lease
Obligations (1) Commitments (1)
$
5,139
$
50,500
$
6,055
6,185
6,288
5,186
11,445
45,681
44,942
44,467
44,589
838,729
40,298
$
1,068,908
$
(8,518)
31,780
55,295
52,142
48,886
46,235
45,067
595,047
842,672
Fiscal 2025 and thereafter
Total minimum lease payments
Less amounts representing interest
Present value of net minimum capital lease payments
$
(1) Excludes taxes, insurance and other costs payable directly by us. These costs vary from year to year and are incurred in the ordinary course
of business.
16. SUPPLEMENTAL CASH FLOW INFORMATION
Supplemental disclosures of cash flow information:
(In thousands)
Cash paid for interest
Cash paid for income taxes
Non-cash investing and financing activities:
(Decrease) increase in accrued capital expenditures
Increase in financing and capital lease obligations
17. COMMITMENTS AND CONTINGENCIES
Years Ended February 28
2018
2017
2019
$
$
$
$
74,204
220,669
(3,066)
35,848
$
$
$
$
69,431
353,977
1,220
12,051
$
$
$
$
55,139
371,227
(6,280)
90,517
(A) Litigation
CarMax entities are defendants in four proceedings asserting wage and hour claims with respect to CarMax sales consultants and
non-exempt employees in California. The asserted claims include failure to pay minimum wage, provide meal periods and rest
breaks, pay statutory/contractual wages, reimburse for work-related expenses and provide accurate itemized wage statements;
unfair competition; and Private Attorney General Act claims. CarMax entities were defendants in a fifth proceeding asserting
these claims, which was dismissed after the completion of fiscal 2019. On September 4, 2015, Craig Weiss et al., v. CarMax Auto
Superstores California, LLC, and CarMax Auto Superstores West Coast, Inc., a putative class action, was filed in the Superior
Court of California, County of Placer. The Weiss lawsuit seeks civil penalties, fines, cost of suit, and the recovery of attorneys’
fees. On June 29, 2016, Ryan Gomez et al. v. CarMax Auto Superstores California, LLC, and CarMax Auto Superstores West
Coast, Inc., a putative class action, was filed in the Superior Court of the State of California, Los Angeles. The Gomez lawsuit
seeks declaratory relief, unspecified damages, restitution, statutory penalties, interest, cost and attorneys’ fees. On October 31,
2017, Joshua Sabanovich v. CarMax Superstores California, LLC et. al., a putative class action, was filed in the Superior Court
of California, County of Stanislaus. The Sabanovich lawsuit seeks unspecified damages, restitution, statutory penalties, interest,
cost and attorneys’ fees. On November 21, 2018, Derek Mcelhannon et al v. CarMax Auto Superstores California, LLC and
CarMax Auto Superstores West Coast, Inc., a putative class action, was filed in Superior Court of California, County of Alameda.
On February 1, 2019, the Mcelhannon lawsuit was removed to the U.S District Court, Northern District of California, San Francisco
Division. The Mcelhannon lawsuit seeks unspecified damages, restitution, statutory and/or civil penalties, interest, cost and
attorneys’ fees. We are unable to make a reasonable estimate of the amount or range of loss that could result from an unfavorable
outcome in the above matters.
On September 7, 2016, James Rowland v. CarMax Auto Superstores California, LLC, and CarMax Auto Superstores West Coast,
Inc., a putative class action asserting wage and hour claims, was filed in the U.S. District Court, Eastern District of California,
Sacramento Division. On April 11, 2019, the court dismissed the Rowland lawsuit, including the class claims, and compelled
arbitration of the plaintiff’s claims on an individualized basis.
76
On April 25, 2017 and October 11, 2018, the company met with representatives from multiple California municipality district
attorney offices as part of an informal inquiry by those offices into the handling, storage and disposal of certain types of hazardous
waste at our store locations in those municipalities. We are unable to make a reasonable estimate of the amount or range of loss
that could result from an unfavorable outcome in these matters.
We are involved in various other legal proceedings in the normal course of business. Based upon our evaluation of information
currently available, we believe that the ultimate resolution of any such proceedings will not have a material adverse effect, either
individually or in the aggregate, on our financial condition, results of operations or cash flows.
(B) Other Matters
In accordance with the terms of real estate lease agreements, we generally agree to indemnify the lessor from certain liabilities
arising as a result of the use of the leased premises, including environmental liabilities and repairs to leased property upon termination
of the lease. Additionally, in accordance with the terms of agreements entered into for the sale of properties, we generally agree
to indemnify the buyer from certain liabilities and costs arising subsequent to the date of the sale, including environmental liabilities
and liabilities resulting from the breach of representations or warranties made in accordance with the agreements. We do not have
any known material environmental commitments, contingencies or other indemnification issues arising from these arrangements.
As part of our customer service strategy, we guarantee the used vehicles we sell at retail with at least a 30-day limited warranty. A
vehicle in need of repair within this period will be repaired free of charge. As a result, each vehicle sold has an implied liability
associated with it. Accordingly, based on historical trends, we record a provision for estimated future repairs during the guarantee
period for each vehicle sold. The liability for this guarantee was $7.4 million as of February 28, 2019 and $6.1 million as of
February 28, 2018, and is included in accrued expenses and other current liabilities.
At various times we may have certain purchase obligations that are enforceable and legally binding primarily related to real estate
purchases, advertising and third-party outsourcing services. As of February 28, 2019, we have material purchase obligations of
$169.9 million, of which $81.0 million are expected to be fulfilled in fiscal 2020.
18. SELECTED QUARTERLY FINANCIAL DATA (UNAUDITED)
(In thousands, except per share data)
Net sales and operating revenues
Gross profit
CarMax Auto Finance income
Selling, general and administrative
expenses
Net earnings
Net earnings per share:
Basic
Diluted
(In thousands, except per share data)
Net sales and operating revenues
Gross profit
CarMax Auto Finance income
Selling, general and administrative
expenses
Net earnings
Net earnings per share:
Basic
Diluted
1st Quarter
2019
4,792,592
661,340
115,593
438,234
238,656
1.34
1.33
1st Quarter
2018
4,542,334
648,938
109,363
403,503
211,702
1.14
1.13
$
$
$
$
$
$
$
$
$
$
$
$
$
$
2nd Quarter
2019
4,766,035
650,636
109,667
453,554
220,890
1.25
1.24
$
$
$
$
$
$
$
2nd Quarter
2018
4,386,640
604,005
107,936
405,062
181,424
0.99
0.98
$
$
$
$
$
$
$
3rd Quarter
2019
4,295,871
569,237
109,725
409,520
190,311
1.09
1.09
$
$
$
$
$
$
$
3rd Quarter
2018
4,107,017
539,188
102,810
399,672
148,840
0.82
0.81
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
4th Quarter
2019
4,318,602
599,378
103,705
Fiscal Year
2019
$ 18,173,100
2,480,591
$
438,690
$
428,967
192,556
1.14
1.13
$
$
$
$
1,730,275
842,413
4.83
4.79
4th Quarter
2018 (1)
4,084,218
536,728
101,073
Fiscal Year
2018
$ 17,120,209
2,328,859
$
421,182
$
408,814
122,146
0.68
0.67
$
$
$
$
1,617,051
664,112
3.64
3.60
(1) During the fourth quarter of fiscal 2018, net earnings were reduced by $11.9 million in connection with the 2017 Tax Act. See Note 9.
Net earnings were also reduced by $8.0 million, before tax, due to a one-time discretionary bonus paid to eligible associates.
77
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.
None.
Item 9A. Controls and Procedures.
Evaluation of Disclosure Controls and Procedures
We maintain disclosure controls and procedures (“disclosure controls”) that are designed to ensure that information required to
be disclosed in our reports filed under the Exchange Act is recorded, processed, summarized and reported within the time periods
specified in the U.S. Securities and Exchange Commission’s rules and forms. Disclosure controls are also designed to ensure that
this information is accumulated and communicated to management, including the chief executive officer (“CEO”) and the chief
financial officer (“CFO”), as appropriate, to allow timely decisions regarding required disclosure.
As of the end of the period covered by this report, we evaluated the effectiveness of the design and operation of our disclosure
controls. This evaluation was performed under the supervision and with the participation of management, including the CEO and
CFO. Based upon that evaluation, the CEO and CFO concluded that our disclosure controls were effective as of the end of the
period.
Changes in Internal Control over Financial Reporting
There was no change in our internal control over financial reporting that occurred during the quarter ended February 28, 2019 that
has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
Management’s Report on Internal Control over Financial Reporting
Management’s annual report on internal control over financial reporting is included in Item 8. Consolidated Financial Statements
and Supplementary Data, of this Form 10-K and is incorporated herein by reference.
Item 9B. Other Information.
None.
PART III
With the exception of the information incorporated by reference from our 2019 Proxy Statement in Items 10, 11, 12, 13 and 14
of Part III of this Annual Report on Form 10-K, our 2019 Proxy Statement is not to be deemed filed as a part of this Form 10-K.
Item 10. Directors, Executive Officers and Corporate Governance.
The information concerning our executive officers required by this Item is incorporated by reference to the section titled “Executive
Officers of the Company” included in Part I of this Annual Report on Form 10-K.
The information concerning our directors required by this Item is incorporated by reference to the section titled “Proposal One:
Election of Directors” in our 2019 Proxy Statement.
The information concerning the audit committee of our board of directors and the audit committee financial expert required by
this Item is incorporated by reference to the information included in the sub-section titled “Corporate Governance – Board
Committees” in our 2019 Proxy Statement.
The information concerning compliance with Section 16(a) of the Exchange Act required by this Item is incorporated by reference
to the sub-section titled “CarMax Share Ownership – Section 16(a) Beneficial Ownership Reporting Compliance” in our 2019
Proxy Statement.
The information concerning our code of ethics (“Code of Business Conduct”) for senior management required by this Item is
incorporated by reference to the sub-section titled “Corporate Governance – Overview” in our 2019 Proxy Statement.
78
Item 11. Executive Compensation.
The information required by this Item is incorporated by reference to the sections titled “Compensation Discussion and Analysis,”
“Compensation and Personnel Committee Report” and “Compensation Tables” in our 2019 Proxy Statement. Additional
information required by this Item is incorporated by reference to the section titled “Director Compensation” in our 2019 Proxy
Statement.
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.
The information required by this Item concerning equity compensation plans is incorporated by reference to the subsection titled
“Proposal Four: Approval of the Amended and Restated CarMax, Inc. 2002 Stock Incentive Plan - Equity Compensation Plan
Information” in our 2019 Proxy Statement.
The information required by this Item concerning security ownership of certain beneficial owners and management is incorporated
by reference to the section titled “CarMax Share Ownership” in our 2019 Proxy Statement.
Item 13. Certain Relationships and Related Transactions and Director Independence.
The information required by this Item is incorporated by reference to the sub-section titled “Corporate Governance – Related
Person Transactions” in our 2019 Proxy Statement.
The information required by this Item concerning director independence is incorporated by reference to the sub section titled
“Corporate Governance – Independence” in our 2019 Proxy Statement.
Item 14. Principal Accountant Fees and Services.
The information required by this Item is incorporated by reference to the section titled “Auditor Fees and Pre-Approval Policy”
in our 2019 Proxy Statement.
PART IV
Item 15. Exhibits and Financial Statement Schedules.
The following documents are filed as part of this report:
1. Financial Statements. All financial statements as set forth under Item 8 of this Form 10-K.
2. Financial Statement Schedules. Schedules have been omitted because they are not applicable, are not required or the
information required to be set forth therein is included in the Consolidated Financial Statements and Notes thereto.
3. Exhibits:
3.1
3.2
10.1
10.2
10.3
CarMax, Inc. Amended and Restated Articles of Incorporation, effective June 24, 2013, filed as Exhibit 3.1
to CarMax’s Current Report on Form 8-K, filed June 28, 2013 (File No. 1-31420), is incorporated by this
reference.
CarMax, Inc. Bylaws, as amended and restated September 1, 2016, filed as Exhibit 3.1 to CarMax’s Current
Report on Form 8-K, filed September 1, 2016 (File No. 1-31420), is incorporated by this reference.
CarMax, Inc. Severance Agreement for Executive Officer, dated September 1, 2016, between CarMax, Inc.
and William D. Nash, filed as Exhibit 10.1 to CarMax’s Current Report on Form 8-K, filed September 1,
2016 (File No. 1-31420) is incorporated by this reference. *
CarMax, Inc. Severance Agreement for Executive Officer, dated January 6, 2015, between CarMax, Inc.
and Thomas J. Folliard, filed as Exhibit 10.2 to CarMax’s Quarterly Report on Form 10-Q, filed January 8,
2015 (File No. 1-31420) is incorporated by this reference. *
CarMax, Inc. Amendment to Severance Agreement for Executive Officer, dated August 31, 2016, between
CarMax, Inc. and Thomas J. Folliard, filed as Exhibit 10.2 to CarMax’s Current Report on Form 8-K, filed
September 1, 2016 (File No. 1-31420) is incorporated by this reference. *
79
10.4
10.5
10.6
10.7
10.8
10.9
10.10
10.11
10.12
10.13
10.14
10.15
10.16
10.17
10.18
10.19
10.20
CarMax, Inc. Severance Agreement for Executive Officer, dated January 3, 2017, between CarMax, Inc.
and Thomas W. Reedy, filed as Exhibit 10.2 to CarMax’s Quarterly Report on Form 10-Q, filed January 6,
2017 (File No. 1-31420) is incorporated by this reference. *
CarMax, Inc. Severance Agreement for Executive Officer, dated January 3, 2017, between CarMax, Inc.
and William C. Wood, Jr., filed as Exhibit 10.3 to CarMax’s Quarterly Report on Form 10-Q, filed January
6, 2017 (File No. 1-31420) is incorporated by this reference. *
CarMax, Inc. Severance Agreement for Executive Officer, dated January 3, 2017, between CarMax, Inc.
and Edwin J. Hill, filed as Exhibit 10.4 to CarMax’s Quarterly Report on Form 10-Q, filed January 6, 2017
(File No. 1-31420) is incorporated by this reference. *
CarMax, Inc. Severance Agreement for Executive Officer, dated January 6, 2015, between CarMax, Inc.
and Eric M. Margolin, filed as Exhibit 10.6 to CarMax’s Quarterly Report on Form 10-Q, filed January 8,
2015 (File No. 1-31420) is incorporated by this reference. *
CarMax, Inc. Benefit Restoration Plan, as amended and restated, effective June 30, 2011, filed as Exhibit
10.1 to CarMax’s Current Report on Form 8-K, filed June 30, 2011 (File No. 1-31420), is incorporated by
this reference. *
CarMax, Inc. Retirement Restoration Plan, as amended and restated, effective January 1, 2017, filed as
Exhibit 10.6 to CarMax’s Quarterly Report on Form 10-Q, filed July 7, 2016 (File No. 1-31420), is
incorporated by this reference. *
CarMax, Inc. Executive Deferred Compensation Plan, as amended and restated, effective June 30, 2011,
filed as Exhibit 10.3 to CarMax’s Current Report on Form 8-K, filed June 30, 2011 (File No. 1-31420), is
incorporated by this reference. *
CarMax, Inc. Non-Employee Directors Stock Incentive Plan, as amended and restated June 24, 2008, filed
as Exhibit 10.1 to CarMax’s Quarterly Report on Form 10-Q, filed July 10, 2008 (File No. 1 31420), is
incorporated by this reference. *
CarMax, Inc. 2002 Stock Incentive Plan, as amended and restated June 28, 2016, filed as Exhibit 10.1 to
CarMax’s Current Report on Form 8-K, filed July 1, 2016 (File No. 1-31420), is incorporated by this
reference. *
CarMax, Inc. Annual Performance-Based Bonus Plan, as amended and restated June 25, 2012, filed as
Exhibit 10.2 to CarMax’s Current Report on Form 8-K, filed June 29, 2012 (File No. 1-31420), is incorporated
by this reference. *
CarMax, Inc. 2002 Employee Stock Purchase Plan, as amended and restated June 23, 2009, filed as Exhibit
10.1 to CarMax’s Quarterly Report on Form 10-Q, filed July 9, 2009 (File No. 1-31420), is incorporated
by this reference.
Credit Agreement, dated August 24, 2015, among CarMax Auto Superstores, Inc., CarMax, Inc., certain
subsidiaries of CarMax named therein, Bank of America, N.A., as a lender and as administrative agent, and
the other lending institutions named therein, filed as Exhibit 10.1 to CarMax’s Current Report on Form 8-
K, filed August 26, 2015 (File No. 1-31420), is incorporated by this reference.
Amended Notice of Stock Option Grant between CarMax, Inc. and Thomas J. Folliard, dated August 31,
2016, filed as Exhibit 10.3 to CarMax’s Current Report on Form 8-K, filed September 1, 2016 (File No.
1-31420), is incorporated by reference. *
Amended Notice of Stock Option Grant between CarMax, Inc. and Thomas J. Folliard, dated August 31,
2016, filed as Exhibit 10.4 to CarMax’s Current Report on Form 8-K, filed September 1, 2016 (File No.
1-31420), is incorporated by reference. *
Amended Notice of Market Stock Unit Grant between CarMax, Inc. and Thomas J. Folliard, dated August
31, 2016, filed as Exhibit 10.5 to CarMax’s Current Report on Form 8-K, filed September 1, 2016 (File No.
1-31420), is incorporated by reference. *
Amended Notice of Stock Option Grant between CarMax, Inc. and Thomas J. Folliard, dated August 31,
2016, filed as Exhibit 10.6 to CarMax’s Current Report on Form 8-K, filed September 1, 2016 (File No.
1-31420), is incorporated by reference. *
Amended Notice of Performance Stock Unit Grant between CarMax, Inc. and Thomas J. Folliard, dated
August 31, 2016, filed as Exhibit 10.7 to CarMax’s Current Report on Form 8-K, filed September 1, 2016
(File No. 1-31420), is incorporated by reference. *
80
10.21
10.22
10.23
10.24
10.25
10.26
10.27
10.28
10.29
10.30
10.31
10.32
10.33
10.34
10.35
10.36
10.37
10.38
Form of Notice of Restricted Stock Grant between CarMax, Inc. and certain executive officers effective
March 24, 2016, filed as Exhibit 10.1 to CarMax’s Current Report on Form 8-K, filed March 25, 2016 (File
No. 1-31420), is incorporated by this reference. *
Form of Notice of Cash-Settled Restricted Stock Unit Grant between CarMax Inc. and certain named and
other executive officers, effective March 24, 2016, filed as Exhibit 10.2 to CarMax’s Current Report on
Form 8-K, filed March 25, 2016 (File No. 1-31420), is incorporated by reference. *
Form of Notice of Stock Option Grant between CarMax, Inc. and certain named and other executive officers,
effective March 24, 2016, filed as Exhibit 10.3 to CarMax’s Current Report on Form 8-K, filed March 25,
2016 (File No. 1-31420), is incorporated by reference. *
Form of Notice of Performance Stock Unit Grant between CarMax, Inc. and certain named and other
executive officers, effective March 24, 2016, filed as Exhibit 10.4 to CarMax’s Current Report on Form 8-
K, filed March 25, 2016 (File No. 1-31420), is incorporated by reference. *
Form of Notice of Stock Option Grant between CarMax, Inc. and certain named and other executive officers,
effective January 26, 2015, filed as Exhibit 10.1 to CarMax’s Current Report on Form 8-K, filed February
13, 2015 (File No. 1-31420), is incorporated by reference. *
Form of Notice of Market Stock Unit Grant between CarMax, Inc. and certain named and other executive
officers, effective January 26, 2015, filed as Exhibit 10.2 to CarMax’s Current Report on Form 8-K, filed
February 13, 2015 (File No. 1-31420), is incorporated by reference. *
Form of Notice of Performance Stock Unit Grant between CarMax, Inc. and certain named and other
executive officers, effective January 26, 2015, filed as Exhibit 10.3 to CarMax’s Current Report on Form
8-K, filed February 13, 2015 (File No. 1-31420), is incorporated by reference. *
Form of Notice of Restricted Stock Grant between CarMax, Inc. and certain non-employee directors of the
CarMax, Inc. board of directors, filed as Exhibit 10.1 to CarMax’s Quarterly Report on Form 10-Q, filed
October 8, 2014 (File No. 1-31420), is incorporated by this reference. *
Form of Notice of Stock Option Grant between CarMax, Inc. and certain named and other executive officers,
effective January 27, 2014, filed as Exhibit 10.1 to CarMax’s Current Report on Form 8-K, filed January
31, 2014 (File No. 1-31420), is incorporated by reference. *
Form of Notice of Market Stock Unit Grant between CarMax, Inc. and certain named and other executive
officers, effective January 27, 2014, filed as Exhibit 10.2 to CarMax’s Current Report on Form 8-K, filed
January 31, 2014 (File No. 1-31420), is incorporated by reference. *
Form of Notice of Stock Option Grant between CarMax, Inc. and certain named and other executive officers,
effective December 21, 2011, filed as Exhibit 10.1 to CarMax’s Current Report on Form 8-K, filed December
23, 2011 (File No. 1-31420), is incorporated by reference. *
Form of Notice of Market Stock Unit Grant between CarMax, Inc. and certain named and other executive
officers, effective December 21, 2011, filed as Exhibit 10.2 to CarMax’s Current Report on Form 8-K, filed
December 23, 2011 (File No. 1-31420), is incorporated by reference. *
Form of Notice of Restricted Stock Unit Grant between CarMax Inc. and certain named and other executive
officers, effective December 21, 2011, filed as Exhibit 10.3 to CarMax’s Current Report on Form 8-K, filed
December 23, 2011 (File No. 1-31420), is incorporated by reference. *
Form of Notice of Stock Option Grant between CarMax, Inc. and certain named and other executive officers,
effective October 18, 2010, filed as Exhibit 10.1 to CarMax’s Current Report on Form 8-K, filed October
22, 2010 (File No. 1-31420), is incorporated by this reference. *
Form of Notice of Market Stock Unit Grant between CarMax, Inc. and certain named and other executive
officers, effective October 18, 2010, filed as Exhibit 10.2 to CarMax’s Current Report on Form 8-K, filed
October 22, 2010 (File No. 1-31420), is incorporated by this reference. *
Form of Notice of Stock Option Grant between CarMax, Inc. and certain named and other executive officers,
effective January 1, 2009, filed as Exhibit 10.1 to CarMax’s Quarterly Report on Form 10-Q, filed January
8, 2009 (File No. 1-31420), is incorporated by this reference. *
Form of Directors Stock Option Grant Agreement between CarMax, Inc. and certain non-employee directors
of the CarMax, Inc. board of directors, filed as Exhibit 10.3 to CarMax’s Quarterly Report on Form 10-Q,
filed July 10, 2008 (File No. 1-31420), is incorporated by this reference. *
Form of Notice of Stock Option Grant between CarMax, Inc. and certain named and other executive officers,
filed as Exhibit 10.18 to CarMax’s Annual Report on Form 10-K, filed April 25, 2008 (File No. 1-31420),
is incorporated by this reference. *
81
10.39
10.40
10.41
10.42
10.43
10.44
10.45
10.46
10.47
10.48
10.49
10.50
10.51
21.1
23.1
24.1
31.1
31.2
32.1
32.2
Form of Notice of Stock Option Grant between CarMax, Inc. and certain named and other executive officers,
filed as Exhibit 10.2 to CarMax’s Current Report on Form 8-K, filed October 20, 2006 (File No. 1-31420),
is incorporated by this reference. *
Form of Directors Stock Option Grant Agreement between CarMax, Inc. and certain non-employee directors
of the CarMax, Inc. board of directors, filed as Exhibit 10.5 to CarMax’s Current Report on Form 8-K, filed
April 28, 2006 (File No. 1-31420), is incorporated by this reference. *
Form of Incentive Award Agreement between CarMax, Inc. and certain named executive officers, filed as
Exhibit 10.16 to CarMax’s Annual Report on Form 10-K, filed May 13, 2005 (File No. 1-31420), is
incorporated by this reference. *
Form of Incentive Award Agreement between CarMax, Inc. and certain executive officers, filed as Exhibit
10.17 to CarMax’s Annual Report on Form 10-K, filed May 13, 2005 (File No. 1-31420), is incorporated
by this reference. *
Form of Incentive Award Agreement between CarMax, Inc. and certain non-employee directors of the
CarMax, Inc. board of directors, filed as Exhibit 10.18 to CarMax’s Annual Report on Form 10-K, filed
May 13, 2005 (File No. 1-31420), is incorporated by this reference. *
Form of Amendment to Incentive Award Agreement between CarMax, Inc. and certain non-employee
directors of the CarMax, Inc. board of directors, filed as Exhibit 10.19 to CarMax’s Annual Report on Form
10-K, filed May 13, 2005 (File No. 1-31420), is incorporated by this reference. *
Form of Stock Grant Notice Letter from CarMax, Inc. to certain non-employee directors of the CarMax,
Inc. board of directors, filed as Exhibit 10.20 to CarMax’s Annual Report on Form 10-K, filed May 13, 2005
(File No. 1-31420), is incorporated by this reference. *
CarMax, Inc. Annual Performance-Based Bonus Plan, dated April 24, 2018, filed as Exhibit 10.46 to
CarMax’s Annual Report on Form 10-K, filed April 24, 2018 (File No. 1-31420), is incorporated by this
reference. *
Form of Notice of Restricted Stock Unit Grant between CarMax, Inc. and certain non-employee directors
of the CarMax, Inc. board of directors, filed as Exhibit 10.47 to CarMax’s Annual Report on Form 10-K
filed April 24, 2018 (File No. 1-31420), is incorporated by this reference. *
Form of Notice of Restricted Stock Unit Grant between CarMax, Inc. and certain non-employee directors
of the CarMax, Inc. board of directors, filed as Exhibit 10.1 to CarMax’s Quarterly Report on Form 10-Q
filed January 8, 2019 (File No. 1-31420), is incorporated by this reference. *
Consulting Agreement, dated June 27, 2018, between CarMax, Inc. and William C. Wood Jr., filed as Exhibit
10.1 to CarMax’s Current Report on Form 8-K, filed June 29, 2018 (File No. 1-31420), is incorporated by
this reference.*
Form of Notice of Performance Stock Unit Grant between CarMax, Inc. and certain non-employee directors
of the CarMax, Inc. board of directors, filed herewith. *
CarMax, Inc. Severance Agreement for Executive Officer, dated April 23, 2017, between CarMax, Inc. and
James Lyski, filed herewith. *
CarMax, Inc. Subsidiaries, filed herewith.
Consent of KPMG LLP, filed herewith.
Powers of Attorney, filed herewith.
Certification of the Chief Executive Officer Pursuant to Rule 13a-14(a), filed herewith.
Certification of the Chief Financial Officer Pursuant to Rule 13a-14(a), filed herewith
Certification of the Chief Executive Officer Pursuant to 18 U.S.C. Section 1350, filed herewith.
Certification of the Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, filed herewith.
101.INS
101.SCH
101.SCH
101.DEF
XBRL Instance Document.
XBRL Taxonomy Extension Schema Document.
XBRL Taxonomy Extension Schema Document.
XBRL Taxonomy Extension Definition Linkbase Document.
82
101.LAB
101.PRE
XBRL Taxonomy Extension Label Linkbase Document.
XBRL Taxonomy Extension Presentation Linkbase Document.
* Indicates management contract, compensatory plan or arrangement of the company required to be filed as an exhibit.
Certain instruments defining rights of holders of long-term debt of the company are omitted pursuant to Item 601(b)(4)(iii)
of Regulation S-K. Upon request, the company agrees to furnish to the Securities and Exchange Commission copies of such
instruments.
Item 16. Form 10-K Summary.
None.
83
Signatures
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this
report to be signed on its behalf by the undersigned, thereunto duly authorized.
CarMax, Inc.
By:
/s/ WILLIAM D. NASH
By:
/s/ THOMAS W. REEDY
William D. Nash
Thomas W. Reedy
President and Chief Executive Officer
Executive Vice President and Chief Financial Officer
April 19, 2019
April 19, 2019
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the following persons on
behalf of the registrant and in the capacities and on the dates indicated:
/s/ WILLIAM D. NASH
William D. Nash
President, Chief Executive Officer and Director
April 19, 2019
/s/ THOMAS W. REEDY
Thomas W. Reedy
Executive Vice President and Chief Financial Officer
April 19, 2019
/s/ JILL A. LIVESAY
Jill A. Livesay
Vice President and Chief Accounting Officer
April 19, 2019
/s/ SHIRA GOODMAN *
Shira Goodman
Director
April 19, 2019
/s/ ROBERT J. HOMBACH *
Robert J. Hombach
Director
April 19, 2019
/s/ DAVID W. MCCREIGHT *
David W. McCreight
Director
April 19, 2019
/s/ PETER J. BENSEN *
/s/ PIETRO SATRIANO *
Peter J. Bensen
Director
April 19, 2019
Pietro Satriano
Director
April 19, 2019
/s/ RONALD E. BLAYLOCK *
/s/ MARCELLA SHINDER *
Ronald E. Blaylock
Director
April 19, 2019
Marcella Shinder
Director
April 19, 2019
/s/ SONA CHAWLA *
/s/ MITCHELL D. STEENROD *
Sona Chawla
Director
April 19, 2019
Mitchell D. Steenrod
Director
April 19, 2019
/s/ THOMAS J. FOLLIARD *
/s/ WILLIAM R. TIEFEL *
Thomas J. Folliard
Director
April 19, 2019
William R. Tiefel
Director
April 19, 2019
*By:
/s/ THOMAS W. REEDY
Thomas W. Reedy
Attorney-In-Fact
The original powers of attorney authorizing William D. Nash and Thomas W. Reedy, or either of them, to sign this annual report
on behalf of certain directors and officers of the company are included as Exhibit 24.1.
84
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(In thousands)
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(cid:7)(cid:3)(cid:3)(cid:3)(cid:3)(cid:3)(cid:3)
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BOARD OF DIRECTORS
Thomas J. Folliard
Non-Executive Chair of the Board
Retired President and Chief Executive Officer
CarMax, Inc.
Shira Goodman
Retired Chief Executive Officer
Staples, Inc.
Peter J. Bensen
Retired Chief Administrative Officer and
Corporate EVP and Chief Financial Officer
McDonald’s Corporation
Ronald E. Blaylock
Founder and Managing Partner
GenNx360 Capital Partners
Retired Chief Executive Officer
Blaylock & Company
Sona Chawla
President
Kohl’s Corporation
Robert J. Hombach
Retired EVP, Chief Financial Officer and
Chief Operations Officer
Baxalta Incorporated
David W. McCreight
Retired President
Urban Outfitters, Inc.
Retired Chief Executive Officer
Anthropologie Group
William D. Nash
President and Chief Executive Officer
CarMax, Inc.
Pietro Satriano
Chief Executive Officer
US Foods Holding Corp.
Marcella Shinder
Global Head of Partnerships
WeWork Companies, Inc.
Mitchell D. Steenrod
Retired SVP and Chief Financial Officer
Pilot Travel Centers LLC
William R. Tiefel *
Lead Independent Director
CarMax, Inc.
Retired Vice Chairman
Marriott International, Inc.
Chairman Emeritus
The Ritz-Carlton Hotel Company, LLC
* This member of the board of directors is not standing for re-election at the 2019 annual meeting of shareholders.
BOARD COMMITTEES
Audit
Mitchell D. Steenrod, Chair
Peter J. Bensen
Robert J. Hombach
David W. McCreight
Compensation and Personnel
Ronald E. Blaylock, Chair
Sona Chawla
William R. Tiefel
Nominating and Governance
Shira Goodman, Chair
Pietro Satriano
Marcella Shinder
86
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200+
200+
200+
200+
locations
locations
locations
locations
nationwide
nationwide
nationwide
nationwide
(and growing!)
(and growing!)
(and growing!)
(and growing!)
CARMAX MARKETS
CARMAX MARKETS
CARMAX MARKETS
CARMAX MARKETS
` Existing Television Markets
` Existing Television Markets
` Existing Television Markets
` Existing Television Markets
` New Television Markets
` New Television Markets
` New Television Markets
` New Television Markets
Opening in Fiscal 2020
Opening in Fiscal 2020
Opening in Fiscal 2020
Opening in Fiscal 2020
(Size of markers is based on
(Size of markers is based on
(Size of markers is based on
(Size of markers is based on
number of CarMax stores in
number of CarMax stores in
number of CarMax stores in
number of CarMax stores in
each market)
each market)
each market)
each market)
CARMAX USED CA R ST O RES
CARMAX US ED CA R ST O RES
CARMAX US ED CA R ST O RES
CARMAX US ED CA R ST O RES
FLORIDA
FLORIDA
FLORIDA
FLORIDA
KENTUCKY
KENTUCKY
KENTUCKY
KENTUCKY
Ft. Myers (2)
Ft. Myers (2)
Ft. Myers (2)
Ft. Myers (2)
Lexington
Lexington
Lexington
Lexington
Gainesville
Gainesville
Gainesville
Gainesville
Louisville
Louisville
Louisville
Louisville
Jacksonville (2)
Jacksonville (2)
Jacksonville (2)
Jacksonville (2)
NEVADA
NEVADA
NEVADA
NEVADA
PENNSYLVANIA
PENNSYLVANIA
PENNSYLVANIA
PENNSYLVANIA
UTAH
UTAH
UTAH
UTAH
Las Vegas (3)
Las Vegas (3)
Las Vegas (3)
Las Vegas (3)
Lancaster (2)
Lancaster (2)
Lancaster (2)
Lancaster (2)
Salt Lake City
Salt Lake City
Salt Lake City
Salt Lake City
Reno
Reno
Reno
Reno
Philadelphia (5)
Philadelphia (5)
Philadelphia (5)
Philadelphia (5)
Mobile/Pensacola (2)
Mobile/Pensacola (2)
Mobile/Pensacola (2)
Mobile/Pensacola (2)
Miami (6)
Miami (6)
Miami (6)
Miami (6)
ALABAMA
ALABAMA
ALABAMA
ALABAMA
Birmingham
Birmingham
Birmingham
Birmingham
Dothan
Dothan
Dothan
Dothan
Huntsville
Huntsville
Huntsville
Huntsville
Montgomery
Montgomery
Montgomery
Montgomery
ARIZONA
ARIZONA
ARIZONA
ARIZONA
Phoenix* (3)
Phoenix* (3)
Phoenix* (3)
Phoenix* (3)
Tucson
Tucson
Tucson
Tucson
CALIFORNIA
CALIFORNIA
CALIFORNIA
CALIFORNIA
Bakersfield
Bakersfield
Bakersfield
Bakersfield
Fresno
Fresno
Fresno
Fresno
Los Angeles (12)
Los Angeles (12)
Los Angeles (12)
Los Angeles (12)
Palm Springs*
Palm Springs*
Palm Springs*
Palm Springs*
Sacramento (4)
Sacramento (4)
Sacramento (4)
Sacramento (4)
San Diego (2)
San Diego (2)
San Diego (2)
San Diego (2)
San Francisco* (6)
San Francisco* (6)
San Francisco* (6)
San Francisco* (6)
COLORADO
COLORADO
COLORADO
COLORADO
Colorado Springs
Colorado Springs
Colorado Springs
Colorado Springs
Denver (5)
Denver (5)
Denver (5)
Denver (5)
CONNECTICUT
CONNECTICUT
CONNECTICUT
CONNECTICUT
INDIANA
INDIANA
INDIANA
INDIANA
Hartford /New Haven (3)
Hartford /New Haven (3)
Hartford /New Haven (3)
Hartford /New Haven (3)
Fort Wayne*
Fort Wayne*
Fort Wayne*
Fort Wayne*
Orlando (4)
Orlando (4)
Orlando (4)
Orlando (4)
Tallahassee
Tallahassee
Tallahassee
Tallahassee
Tampa (2)
Tampa (2)
Tampa (2)
Tampa (2)
GEORGIA
GEORGIA
GEORGIA
GEORGIA
Atlanta* (7)
Atlanta* (7)
Atlanta* (7)
Atlanta* (7)
Augusta
Augusta
Augusta
Augusta
Columbus
Columbus
Columbus
Columbus
Macon
Macon
Macon
Macon
Savannah
Savannah
Savannah
Savannah
IDAHO
IDAHO
IDAHO
IDAHO
Boise
Boise
Boise
Boise
ILLINOIS
ILLINOIS
ILLINOIS
ILLINOIS
Bloomington
Bloomington
Bloomington
Bloomington
Champaign
Champaign
Champaign
Champaign
Chicago (8)
Chicago (8)
Chicago (8)
Chicago (8)
LOUISIANA
LOUISIANA
LOUISIANA
LOUISIANA
Baton Rouge
Baton Rouge
Baton Rouge
Baton Rouge
Lafayette
Lafayette
Lafayette
Lafayette
New Orleans
New Orleans
New Orleans
New Orleans
Shreveport
Shreveport
Shreveport
Shreveport
MAINE
MAINE
MAINE
MAINE
Portland
Portland
Portland
Portland
MARYLAND
MARYLAND
MARYLAND
MARYLAND
Salisbury
Salisbury
Salisbury
Salisbury
NEW MEXICO
NEW MEXICO
NEW MEXICO
NEW MEXICO
RHODE ISLAND
RHODE ISLAND
RHODE ISLAND
RHODE ISLAND
Albuquerque (2)
Albuquerque (2)
Albuquerque (2)
Albuquerque (2)
Providence (2)
Providence (2)
Providence (2)
Providence (2)
NEW YORK
NEW YORK
NEW YORK
NEW YORK
SOUTH CAROLINA
SOUTH CAROLINA
SOUTH CAROLINA
SOUTH CAROLINA
Albany
Albany
Albany
Albany
Buffalo
Buffalo
Buffalo
Buffalo
Rochester
Rochester
Rochester
Rochester
Charleston
Charleston
Charleston
Charleston
Columbia
Columbia
Columbia
Columbia
Greenville
Greenville
Greenville
Greenville
Myrtle Beach
Myrtle Beach
Myrtle Beach
Myrtle Beach
NORTH CAROLINA
NORTH CAROLINA
NORTH CAROLINA
NORTH CAROLINA
Charlotte (4)
Charlotte (4)
Charlotte (4)
Charlotte (4)
TENNESSEE
TENNESSEE
TENNESSEE
TENNESSEE
Greensboro (2)
Greensboro (2)
Greensboro (2)
Greensboro (2)
Bristol
Bristol
Bristol
Bristol
MASSACHUSETTS
MASSACHUSETTS
MASSACHUSETTS
MASSACHUSETTS
Boston (4)
Boston (4)
Boston (4)
Boston (4)
MICHIGAN
MICHIGAN
MICHIGAN
MICHIGAN
Grand Rapids
Grand Rapids
Grand Rapids
Grand Rapids
MINNESOTA
MINNESOTA
MINNESOTA
MINNESOTA
Greenville
Greenville
Greenville
Greenville
Raleigh (3)
Raleigh (3)
Raleigh (3)
Raleigh (3)
Wilmington
Wilmington
Wilmington
Wilmington
OHIO
OHIO
OHIO
OHIO
Cincinnati
Cincinnati
Cincinnati
Cincinnati
Cleveland
Cleveland
Cleveland
Cleveland
Jackson
Jackson
Jackson
Jackson
Knoxville
Knoxville
Knoxville
Knoxville
Memphis* (2)
Memphis* (2)
Memphis* (2)
Memphis* (2)
Nashville* (4)
Nashville* (4)
Nashville* (4)
Nashville* (4)
TEXAS
TEXAS
TEXAS
TEXAS
Minneapolis/St. Paul (2)
Minneapolis/St. Paul (2)
Minneapolis/St. Paul (2)
Minneapolis/St. Paul (2)
Columbus (2)
Columbus (2)
Columbus (2)
Columbus (2)
Austin (2)
Austin (2)
Austin (2)
Austin (2)
MISSISSIPPI
MISSISSIPPI
MISSISSIPPI
MISSISSIPPI
Gulfport*
Gulfport*
Gulfport*
Gulfport*
Jackson
Jackson
Jackson
Jackson
Tupelo
Tupelo
Tupelo
Tupelo
MISSOURI
MISSOURI
MISSOURI
MISSOURI
St. Louis (3)
St. Louis (3)
St. Louis (3)
St. Louis (3)
NEBRASKA
NEBRASKA
NEBRASKA
NEBRASKA
Omaha
Omaha
Omaha
Omaha
Indianapolis
Indianapolis
Indianapolis
Indianapolis
IOWA
IOWA
IOWA
IOWA
Des Moines
Des Moines
Des Moines
Des Moines
KANSAS
KANSAS
KANSAS
KANSAS
Kansas City (2)
Kansas City (2)
Kansas City (2)
Kansas City (2)
Wichita
Wichita
Wichita
Wichita
Dallas / Fort Worth* (7)
Dallas / Fort Worth* (7)
Dallas / Fort Worth* (7)
Dallas / Fort Worth* (7)
Dayton
Dayton
Dayton
Dayton
Corpus Christi
Corpus Christi
Corpus Christi
Corpus Christi
OKLAHOMA
OKLAHOMA
OKLAHOMA
OKLAHOMA
Oklahoma City (2)
Oklahoma City (2)
Oklahoma City (2)
Oklahoma City (2)
Tulsa
Tulsa
Tulsa
Tulsa
OREGON
OREGON
OREGON
OREGON
El Paso
El Paso
El Paso
El Paso
Houston (6)
Houston (6)
Houston (6)
Houston (6)
Lubbock*
Lubbock*
Lubbock*
Lubbock*
McAllen*
McAllen*
McAllen*
McAllen*
Portland* (4)
Portland* (4)
Portland* (4)
Portland* (4)
San Antonio (2)
San Antonio (2)
San Antonio (2)
San Antonio (2)
Tyler
Tyler
Tyler
Tyler
Waco*
Waco*
Waco*
Waco*
Norfolk / Virginia Beach (2)
Norfolk / Virginia Beach (2)
Norfolk / Virginia Beach (2)
Norfolk / Virginia Beach (2)
VIRGINIA
VIRGINIA
VIRGINIA
VIRGINIA
Charlottesville
Charlottesville
Charlottesville
Charlottesville
Harrisonburg
Harrisonburg
Harrisonburg
Harrisonburg
Lynchburg
Lynchburg
Lynchburg
Lynchburg
Richmond (2)
Richmond (2)
Richmond (2)
Richmond (2)
WASHINGTON
WASHINGTON
WASHINGTON
WASHINGTON
Seattle (3)
Seattle (3)
Seattle (3)
Seattle (3)
Spokane
Spokane
Spokane
Spokane
WISCONSIN
WISCONSIN
WISCONSIN
WISCONSIN
Madison
Madison
Madison
Madison
Milwaukee (2)
Milwaukee (2)
Milwaukee (2)
Milwaukee (2)
* Opening in fiscal 2020
* Opening in fiscal 2020
* Opening in fiscal 2020
* Opening in fiscal 2020
(including one store each in
(including one store each in
(including one store each in
(including one store each in
Atlanta, Dallas/Fort Worth,
Atlanta, Dallas/Fort Worth,
Atlanta, Dallas/Fort Worth,
Atlanta, Dallas/Fort Worth,
Memphis, Nashville, Phoenix,
Memphis, Nashville, Phoenix,
Memphis, Nashville, Phoenix,
Memphis, Nashville, Phoenix,
Portland and San Francisco)
Portland and San Francisco)
Portland and San Francisco)
Portland and San Francisco)
Chattanooga
Chattanooga
Chattanooga
Chattanooga
BALTIMORE (9)
BALTIMORE (9)
BALTIMORE (9)
BALTIMORE (9)
WASHINGTON, D.C. /
WASHINGTON, D.C. /
WASHINGTON, D.C. /
WASHINGTON, D.C. /
CARMAX CARES Our associates are champions of our deep-rooted commitment to our communities. In fiscal
CARMAX CARES Our associates are champions of our deep-rooted commitment to our communities. In fiscal
CARMAX CARES Our associates are champions of our deep-rooted commitment to our communities. In fiscal
CARMAX CARES Our associates are champions of our deep-rooted commitment to our communities. In fiscal
2019, more than 45% of CarMax associates engaged with one of our community programs, such as associate-led volunteer team
builders, service projects and matching gifts opportunities. Pictured here are CarMax volunteers assisting the American Red Cross (left)
and participating in a KaBOOM! playground build (right). Since 2003, CarMax and The CarMax Foundation have donated more than
$55 million to enrich the communities where our associates live and work.
2019, more than 45% of CarMax associates engaged with one of our community programs, such as associate-led volunteer team
builders, service projects and matching gifts opportunities. Pictured here are CarMax volunteers assisting the American Red Cross (left)
and participating in a KaBOOM! playground build (right). Since 2003, CarMax and The CarMax Foundation have donated more than
$55 million to enrich the communities where our associates live and work.
2019, more than 45% of CarMax associates engaged with one of our community programs, such as associate-led volunteer team
2019, more than 45% of CarMax associates engaged with one of our community programs, such as associate-led volunteer team
builders, service projects and matching gifts opportunities. Pictured here are CarMax volunteers assisting the American Red Cross (left)
builders, service projects and matching gifts opportunities. Pictured here are CarMax volunteers assisting the American Red Cross (left)
and participating in a KaBOOM! playground build (right). Since 2003, CarMax and The CarMax Foundation have donated more than
and participating in a KaBOOM! playground build (right). Since 2003, CarMax and The CarMax Foundation have donated more than
$55 million to enrich the communities where our associates live and work.
$55 million to enrich the communities where our associates live and work.
COR PORATE & SHAREH OL DE R IN F O RM AT IO N
COR PORATE & SHAREH OL DE R IN F O RM AT IO N
COR PORAT E & SHAREH OL DE R IN F O RM AT IO N
COR PORAT E & SHAREH OL DE R IN F O RM AT IO N
HOME OFFICE
HOME OFFICE
HOME OFFICE
HOME OFFICE
CarMax, Inc.
CarMax, Inc.
CarMax, Inc.
CarMax, Inc.
12800 Tuckahoe Creek Parkway
12800 Tuckahoe Creek Parkway
12800 Tuckahoe Creek Parkway
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
Richmond, Virginia 23238
Richmond, Virginia 23238
Richmond, Virginia 23238
Telephone: (804) 747-0422
Telephone: (804) 747-0422
Telephone: (804) 747-0422
Telephone: (804) 747-0422
WEBSITE
WEBSITE
WEBSITE
WEBSITE
www.carmax.com
www.carmax.com
www.carmax.com
www.carmax.com
ANNUAL SHAREHOLDERS’ MEETING
ANNUAL SHAREHOLDERS’ MEETING
ANNUAL SHAREHOLDERS’ MEETING
ANNUAL SHAREHOLDERS’ MEETING
Tuesday, June 25, 2019, at 1:00 p.m. ET
Tuesday, June 25, 2019, at 1:00 p.m. ET
Tuesday, June 25, 2019, at 1:00 p.m. ET
Tuesday, June 25, 2019, at 1:00 p.m. ET
CarMax Home Office
CarMax Home Office
CarMax Home Office
CarMax Home Office
12800 Tuckahoe Creek Parkway
12800 Tuckahoe Creek Parkway
12800 Tuckahoe Creek Parkway
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
Richmond, Virginia 23238
Richmond, Virginia 23238
Richmond, Virginia 23238
STOCK INFORMATION
CarMax, Inc. common stock is traded on the New York Stock Exchange
under the ticker symbol KMX.
STOCK INFORMATION
CarMax, Inc. common stock is traded on the New York Stock Exchange
under the ticker symbol KMX.
STOCK INFORMATION
STOCK INFORMATION
CarMax, Inc. common stock is traded on the New York Stock Exchange
CarMax, Inc. common stock is traded on the New York Stock Exchange
under the ticker symbol KMX.
under the ticker symbol KMX.
As of February 28, 2019, there were approximately 3,100 CarMax
shareholders of record. This number excludes shareholders holding
stock under nominee security position listings.
As of February 28, 2019, there were approximately 3,100 CarMax
shareholders of record. This number excludes shareholders holding
stock under nominee security position listings.
As of February 28, 2019, there were approximately 3,100 CarMax
As of February 28, 2019, there were approximately 3,100 CarMax
shareholders of record. This number excludes shareholders holding
shareholders of record. This number excludes shareholders holding
stock under nominee security position listings.
stock under nominee security position listings.
TRANSFER AGENT AND REGISTRAR
Contact our transfer agent for questions regarding your stock certifi-
cates, including changes of address, name or ownership; lost cer-
tificates; or to consolidate multiple accounts.
TRANSFER AGENT AND REGISTRAR
Contact our transfer agent for questions regarding your stock certifi-
cates, including changes of address, name or ownership; lost cer-
tificates; or to consolidate multiple accounts.
TRANSFER AGENT AND REGISTRAR
TRANSFER AGENT AND REGISTRAR
Contact our transfer agent for questions regarding your stock certifi-
Contact our transfer agent for questions regarding your stock certifi-
cates, including changes of address, name or ownership; lost cer-
cates, including changes of address, name or ownership; lost cer-
tificates; or to consolidate multiple accounts.
tificates; or to consolidate multiple accounts.
American Stock Transfer & Trust Company, LLC
American Stock Transfer & Trust Company, LLC
American Stock Transfer & Trust Company, LLC
American Stock Transfer & Trust Company, LLC
6201 15th Avenue
6201 15th Avenue
6201 15th Avenue
6201 15th Avenue
Brooklyn, NY 11219
Brooklyn, NY 11219
Brooklyn, NY 11219
Brooklyn, NY 11219
Toll free: (866) 714-7297
Toll free: (866) 714-7297
Toll free: (866) 714-7297
Toll free: (866) 714-7297
Via email: info@amstock.com
Via email: info@amstock.com
Via email: info@amstock.com
Via email: info@amstock.com
Website: www.astfinancial.com
Website: www.astfinancial.com
Website: www.astfinancial.com
Website: www.astfinancial.com
INDEPENDENT AUDITORS
INDEPENDENT AUDITORS
INDEPENDENT AUDITORS
KPMG LLP
KPMG LLP
KPMG LLP
1021 East Cary Street, Suite 2000
1021 East Cary Street, Suite 2000
1021 East Cary Street, Suite 2000
Richmond, Virginia 23219
Richmond, Virginia 23219
Richmond, Virginia 23219
INDEPENDENT AUDITORS
KPMG LLP
1021 East Cary Street, Suite 2000
Richmond, Virginia 23219
FINANCIAL INFORMATION
For quarterly sales and earnings information, financial reports, fil-
ings with the Securities and Exchange Commission, news releases
and other investor information, please visit our investor website at
investors.carmax.com. Information may also be obtained from the
Investor Relations Department at:
FINANCIAL INFORMATION
For quarterly sales and earnings information, financial reports, fil-
ings with the Securities and Exchange Commission, news releases
and other investor information, please visit our investor website at
investors.carmax.com. Information may also be obtained from the
Investor Relations Department at:
FINANCIAL INFORMATION
FINANCIAL INFORMATION
For quarterly sales and earnings information, financial reports, fil-
For quarterly sales and earnings information, financial reports, fil-
ings with the Securities and Exchange Commission, news releases
ings with the Securities and Exchange Commission, news releases
and other investor information, please visit our investor website at
and other investor information, please visit our investor website at
investors.carmax.com. Information may also be obtained from the
investors.carmax.com. Information may also be obtained from the
Investor Relations Department at:
Investor Relations Department at:
Email: investor_relations@carmax.com
Email: investor_relations@carmax.com
Email: investor_relations@carmax.com
Email: investor_relations@carmax.com
Telephone: (804) 747- 0422, ext. 4391
Telephone: (804) 747- 0422, ext. 4391
Telephone: (804) 747- 0422, ext. 4391
Telephone: (804) 747- 0422, ext. 4391
CORPORATE GOVERNANCE INFORMATION
CORPORATE GOVERNANCE INFORMATION
CORPORATE GOVERNANCE INFORMATION
CORPORATE GOVERNANCE INFORMATION
Copies of the CarMax Corporate Governance Guidelines, the Code of
Copies of the CarMax Corporate Governance Guidelines, the Code of
Copies of the CarMax Corporate Governance Guidelines, the Code of
Copies of the CarMax Corporate Governance Guidelines, the Code of
Business Conduct, and the charters for each of the Audit Committee,
Business Conduct, and the charters for each of the Audit Committee,
Business Conduct, and the charters for each of the Audit Committee,
Business Conduct, and the charters for each of the Audit Committee,
Nominating and Governance Committee and Compensation and
Nominating and Governance Committee and Compensation and
Nominating and Governance Committee and Compensation and
Nominating and Governance Committee and Compensation and
Personnel Committee are available from our investor website, at
Personnel Committee are available from our investor website, at
Personnel Committee are available from our investor website, at
Personnel Committee are available from our investor website, at
investors.carmax.com, under the corporate governance tab. Alter na-
investors.carmax.com, under the corporate governance tab. Alter na-
investors.carmax.com, under the corporate governance tab. Alter na-
investors.carmax.com, under the corporate governance tab. Alter na-
tively, shareholders may obtain, without charge, copies of these docu-
tively, shareholders may obtain, without charge, copies of these docu-
tively, shareholders may obtain, without charge, copies of these docu-
tively, shareholders may obtain, without charge, copies of these docu-
ments by writing to Investor Relations at the CarMax home office.
ments by writing to Investor Relations at the CarMax home office.
ments by writing to Investor Relations at the CarMax home office.
ments by writing to Investor Relations at the CarMax home office.
INVESTOR RELATIONS
Security analysts and investors are invited to contact:
INVESTOR RELATIONS
Security analysts and investors are invited to contact:
INVESTOR RELATIONS
INVESTOR RELATIONS
Security analysts and investors are invited to contact:
Security analysts and investors are invited to contact:
Katharine Kenny, Vice President, Investor Relations
Katharine Kenny, Vice President, Investor Relations
Katharine Kenny, Vice President, Investor Relations
Telephone: (804) 935-4591
Telephone: (804) 935-4591
Telephone: (804) 935-4591
Email: katharine_kenny@carmax.com
Email: katharine_kenny@carmax.com
Email: katharine_kenny@carmax.com
Katharine Kenny, Vice President, Investor Relations
Telephone: (804) 935-4591
Email: katharine_kenny@carmax.com
GENERAL INFORMATION
Members of the media and others seeking general information about
CarMax should contact:
GENERAL INFORMATION
Members of the media and others seeking general information about
CarMax should contact:
GENERAL INFORMATION
GENERAL INFORMATION
Members of the media and others seeking general information about
Members of the media and others seeking general information about
CarMax should contact:
CarMax should contact:
Catherine Gryp, Director, Public Relations
Catherine Gryp, Director, Public Relations
Catherine Gryp, Director, Public Relations
Catherine Gryp, Director, Public Relations
Telephone: (855) 887-2915
Telephone: (855) 887-2915
Telephone: (855) 887-2915
Telephone: (855) 887-2915
Email: pr@carmax.com
Email: pr@carmax.com
Email: pr@carmax.com
Email: pr@carmax.com
DESIGN: VIVO DESIGN, INC. STORE PHOTOGRAPHY: JEFF ZARUBA
DESIGN: VIVO DESIGN, INC. STORE PHOTOGRAPHY: JEFF ZARUBA
DESIGN: VIVO DESIGN, INC. STORE PHOTOGRAPHY: JEFF ZARUBA
DESIGN: VIVO DESIGN, INC. STORE PHOTOGRAPHY: JEFF ZARUBA
CARMAX MERRILL -- INSIDE -- 1/4" HT -- CYAN MAGENTA YELLOW BLACK PMS 116 --
ANNUAL REPORT FISCAL YEAR 2019
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CARMAX, INC. | 12800 TUCKAHOE CREEK PARKWAY | RICHMOND, VIRGINIA 23238 | 804 747 0422 | WWW.CARMAX.COM
CARMAX MERRILL -- OUTSIDE -- 1/4" HT -- CYAN MAGENTA YELLOW BLACK PMS 116 --