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Cass Information Systems, Inc.

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FY2019 Annual Report · Cass Information Systems, Inc.
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The Power To
Deliver Solutions

Around the world, leading enterprises
rely on Cass for our vertical expertise,
processing power and global payment
network to execute critical financial
transactions while driving greater
visibility, control and efficiency across
business critical expenses.

2019 Annual Report
and Form 10-K

t
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Cass Information Systems, Inc. (NASDAQ: CASS)

is a leading provider of integrated information

and payment management solutions. Cass enables

enterprises to achieve visibility, control and efficiency

in their supply chains, communications networks,

facilities and other operations.

Disbursing over $60 billion annually on behalf of clients, and with total

assets of $1.7 billion, Cass is uniquely supported by Cass Commercial

Bank. Founded in 1906 and a wholly owned subsidiary, Cass Bank provides

sophisticated financial exchange services to the parent organization and

its clients. Cass is part of the Russell 2000®.

 
 
2019 Year in Review

FOR THE YEAR ENDED DECEMBER 31,

2019

2018 

% CHANGE

Total Net Revenue

Net Income

Basic Earnings per Common Share

Diluted Earnings per Common Share

Dividends Paid per Common Share

$157,235,000 

$30,404,000 

$148,266,000 

$30,268,000 

$2.11

$2.07 

$1.05 

$2.06

$2.03 

$0.89 

Total Number of Transactions Processed

63,567,000

66,255,000

Total Dollar Volume of Invoices Processed and Paid

 $42,973,242,000 

$42,380,453,000  

Return on Average Total Shareholders’ Equity

Return on Average Assets

12.86%

1.74%

13.55%

1.85%

6.05%

0.45%

2.43%

1.97%

17.98%

-4.06%

1.40%

AS OF DECEMBER 31,

Total Assets

Total Shareholders’ Equity

Book Value per Common Share

2019

2018

% CHANGE

$1,764,243,000 

$1,695,176,000 

$244,190,000 

$229,848,000 

 $16.82

$15.72

4.07%

6.24%

7.00%

TOTAL TRANSACTIONS
in millions 

TOTAL INVOICE DOLLARS PAID
in billions of dollars

TOTAL NET REVENUES
in millions of dollars

5
.
4
5

9
.
7
5

2
.
3
6

3
.
6
6

6
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3
6

3
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6
3

7
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4
3

6
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7
3

4
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2
4

0
.
3
4

8
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0
2
1

5
.
5
2
1

3
.
5
3
1

3
.
8
4
1

2
.
7
5
1

2015

2016

2017

2018 

2019

2015

2016

2017

2018 

2019

2015

2016

2017

2018 

2019

DILUTED EARNINGS 
PER COMMON SHARE 
in dollars 

NET INCOME
in millions of dollars

BOOK VALUE PER SHARE
in dollars

2
5
.
1

3
6
.
1

8
6
.
1

3
0
.
2

7
0
.
2

1
.
3
2

3
.
4
2

0
.
5
2

3
.
0
3

4
.
0
3

7
8
.
3
1

8
0
.
4
1

7
2
.
5
1

2
7
.
5
1

2
8
.
6
1

2015

2016

2017

2018 

2019

2015

2016

2017

2018 

2019

2015

2016

2017

2018 

2019

10-YEAR CLOSING SHARE 
STOCK PRICE PERFORMANCE 
in dollars, as of 12/31

For a 10-year period starting  
in 2009, the Cass Information 
Systems, Inc. share price has  
nearly tripled in value, displaying  
an average annual growth rate  
of nearly 11% per year. 

20.94

57.74

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Dear Fellow  
Shareholders, 

A Letter from Cass Chairman, President  
and CEO, Eric Brunngraber

I am pleased to report that 
Cass delivered another year 
of solid financial performance.

As we enter 2020, our 114th year in business, I am pleased 

to report that in 2019 Cass Information Systems, Inc. 

delivered another year of solid financial performance. 

Cass realized record revenue of $157.2 million in 2019, up 

6% from 2018 and surpassing the $150 million milestone 

for the first time. Payment and processing fees also 

increased 6%, or $5.8 million, over the prior year. Driving 

the gains were a growing customer base and new fee-

generating services. Net investment income, derived 

from returns on funding balances generated by our 

payment processing clients and from deposit balances 

at Cass Commercial Bank, was up 7% to $47.2 million. 

Higher revenues and income helped us moderate 

headwinds that developed in the second half of the 

year. First, a production pull-back by our customers in 

the industrial sector caused transportation volume to 

contract. Second, our utility payment group experienced 

the loss of a high transaction volume client. Finally, 

recent actions by the Federal Reserve to lower interest 

rates have had a negative effect on interest income.

Total operating expenses in 2019 were $119.8 million, 

7% higher than in 2018. Although some of this amount 

is attributable to the growth of our business, most of 

it represents our continuing strategic investment in 

the people, technology and infrastructure necessary 

to scale our information and payment processing 

activities. This includes the integration costs related to 

the recently acquired Gyve on-line generosity platform.

The Cass Portfolio of Solutions

TR ANSPORTATION

ENERGY 

TELECOM

Freight Audit  
and Payment
Cass helps companies under-

Utility Bill  
Management
Cass processes and pays customers’ 

Telecom Expense 
Management
Cass helps global enterprises gain control 

stand, control, and optimize 

invoices for electricity, gas and water, 

of their fixed and mobile telecom assets, 

their transportation costs. Cass 

plus more than 50 other facility-

improving how they source, procure, 

processes and pays invoices, 

related expenses. Cass excels at 

manage and pay for communications 

delivers actionable business 

providing accurate data, lightning 

and technology investments, delivering 

intelligence, and provides  

fast bill turnaround and flexible 

cost reductions, operational efficiency 

working capital programs  

funding and general ledger integrations.  

and global transparency. Other offerings 

for both clients and carriers.

Customers get unique visibility of 

include cloud expense management  

their spend with the ExpenseSmart® 

and “bring your own device” direct  

data warehouse portal.

stipend reimbursement.

Cass realized record revenue 
of $157.2 million in 2019,  
up 6% from 2018.

For the year, the company earned $2.07 per diluted 

share, an increase of 2% over 2018. Net income was 

$30.4 million compared to $30.3 million in 2018.

Cass continued to generate strong profit metrics, 

posting a 1.7% return on average assets and a 

12.9% return on average equity. These returns are 

noteworthy given the low interest rate environment 

and our strong liquidity and capital positions. Our 

year-end Tier 1 capital-to-assets ratio was 13.2%, 

a figure that far surpasses that of our peers and 

greatly exceeds all regulatory requirements. 

A strong financial position, combined with the 

considerable cash flow generated by our operations, 

enables Cass to invest in strategic opportunities as 

they emerge and to reward shareholders. In 2019, 

Cass delivered more than $23 million in dividend 

payments and share repurchases to shareholders.

Business Group Summaries

Transportation Information Services 

Despite economic uncertainty, Cass achieved respectable 

bill volumes and paid dollars in 2019 compared to the 

record levels of 2018. Volume declines in our base 

business due to lower manufacturing output and inter-

national trade tensions were largely offset by new 

accounts. We were pleased by the revenue gains achieved 

on the investments we have made for working capital 

programs for both customers and their carrier partners.

The application of improved Optical Character 
Recognition technology to our paper invoice 
processing system marked a significant step 

forward. Cass also formed a partnership with The 
Global Supply Chain Institute at the University of 

Tennessee-Knoxville Haslam School of Business 
and Stifel Financial Corp. to collaborate on the 
publication of our widely referenced transportation 

indexes. To sustain leadership in the freight, audit 

and payment space, Cass will continue to invest in its 

internal technology stack and in advanced levels of 

automation within its internal processing systems.

Telecom Expense Management 
In 2019, Telecom Expense Management emerged as 

a recognized leader in its space, adding more than a 

dozen new clients, including several more Fortune 200 

logos. Global client acquisition increasingly relies on the 

ability to satisfy complex data privacy requirements and 

Cass excels with systems and backend processes that 

satisfy not only GDPR, but provides the infrastructure 

to respond to changing global law. As a result, Cass 

set all-time highs for dollars processed and paid, while 

managing telecom and mobility spend with more than 

1,800 vendors on six continents in 42 currencies. 

As the market constantly undergoes vendor consolidation 

due to private equity acquisitions, Cass has established 

itself with enterprise customers and industry analysts 

(including Gartner), as a financially strong and globally 
capable partner with a single unified platform. We 

anticipate earnings growth as earlier investments in fixed 

costs to support global expansion come to maturity, 

new customer acquisition rates remain robust and our 

industry-leading customer retention rates are maintained.

ENVIRONMENTAL

B2B PAYMENTS

BANKING

Waste Expense 
Management
Cass drives durable expense 

Integrated  
Financial Solutions
Companies rely on Cass as their 

Commercial  
Banking
Cass Commercial Bank focuses  

reduction and improves 

behind-the-scenes payment 

on four primary target segments: 

sustainability practices for  

management provider. Cass  

St. Louis-area businesses, faith-based 

clients by leveraging its waste 

is able to move funds securely, 

and not-for-profit organizations, 

expertise, powerful WasteVision® 

consolidate payments and  

and restaurant franchise owners. 

technology platform and  

reduce cost and complexity.

A Federal Reserve member bank, 

aggregate buying power.

Cass provides safety, security and 

control in moving funds through the 

Cass electronic payments network.

Waste Expense Management 
2019 proved to be a transformational year for the Waste 

institutions in the U.S. in 2019. Average loan balances  

grew by 6.9% with average deposit balances up 7.4%.  

Expense Management team as it sought to add Fortune 

The bank ended the year with zero non-performing loans.

1000 companies to its core clientele in multi-family 

residential and healthcare. Central to that effort was the 

In the first quarter, Cass Bank strengthened 

phased release of WasteVision2, a complete overhaul of 
internal business systems and external customer-facing 

and rebranded its deposit account offerings by 

bundling packages of services to encourage use 

portals. WasteVision2 is proving to be a key differentiator 

and improve efficiency and security. Overall, fee-

as we market to new targets. Additionally, Cass strength-

based services revenue increased by 4%.

ened its high-level relationships with most major waste 

service vendors—a boon for clients going forward. 

During the second quarter, Cass launched a new 

Utility Expense Management 
For the second consecutive year, the Utility Expense 

division focused on equipment leasing finance—a 

$1 trillion annual U.S. market in which the bank did 

not previously participate. The goal is to cultivate 

group added a record number of new accounts to 

relationships with large public companies to build an 

its portfolio—including several major takeaways from 

equipment loan portfolio that replaces, at a higher 

competitors. Spend under management jumped nearly 

yield, booked municipal securities as they mature. 

$1 billion as Cass processed an average of 1.2 million 

bills per month. To support the payment of 30,000 

unique vendors every year, Cass continues to augment 

its human data entry processes with increasing use of 

robotic processing automation and machine learning. 
Finally, the fourth quarter departure of a customer 

In the third quarter, Cass acquired the Gyve on-
line generosity platform. The U.S. market for Gyve 
is enormous—an estimated 340,000 churches and 

1.12 million non-profit organizations with estimated 

annual gross revenue potential of $3 billion. 

during a major merger posed a temporary setback that 

The bank is marketing the service to its existing 

is being ameliorated by an active prospect pipeline. 

faith-based clients as well as new prospects. In 

December, Gyve processed $3.5 million in gifts.

Integrated Financial Solutions 
The Integrated Financial Solutions team put together 

Also in the third quarter, the bank became a principal 

another solid year, adding several significant customers, 

boosting headcount in support of customer growth 

member of the VISA credit card network, a move 
that promises to improve service quality, update 

and continuing to efficiently increase dollars disbursed. 

client-facing technology and increase revenue. 

A major initiative involved augmenting our system to  

handle virtual credit card transactions, leveraging the 

new status of Cass Commercial Bank as a direct credit 

Outlook and Acknowledgment  

card issuing institution. We also plan to significantly 

We look forward to 2020 with enthusiasm and optimism. 

increase our application programming interface (API)

While mindful of current profitability, we will continue to 

library. These investments will help lift future fee revenue. 

make the expenditures necessary to fund our investments 

Information Technology 

for the future. We will embrace the challenges posed by 

a volatile business climate and declining interest rates 

Keenly aware that the rate of innovation and security 

and achieve an even stronger competitive position. 

demands on technology are greater today than ever 

And as we have done for the past 114 years, we will 

before, Cass inaugurated Cass TechVision 2020 
to meet these challenges head-on by strategically 

leveraging its technology investments. 

maintain our long-term perspective and relentlessly 

focus on our customers and their ever-changing needs. 

On behalf of the Board of Directors and our leadership 

Over the past 20 months, Cass has successfully 

team, thank you for your continuing support and belief 

centralized all information technology staff, budget 

in the future success of Cass. I remain humbled and 

and service management. This centralization has freed 

filled with gratitude for the blessings God has bestowed 

business groups from the burden of managing technology, 

upon us and for His inspiration and guidance.

permitting them to concentrate on achieving profit 

goals. Additionally, the delivery of technology services 

has improved as measured by speed, cost and security.

Cass Commercial Bank 

As widely reported, Cass Commercial Bank retained 

Eric H. Brunngraber
Chairman, President and  

Chief Executive Officer 

its standing among the 10 top-performing financial 

Cass Information Systems, Inc.

 
UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C.  20549 

FORM 10-K/A 
Amendme nt No. 1 

(Mark One) 
   

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES 

EXCHANGE ACT OF 1934 
For the fiscal year ended December 31, 2019 

 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE 

SECURITIES EXCHANGE ACT OF 1934 

For the transition period from  

 to  

Commission file number 000-20827 

CASS INFORMATION SYSTEMS, INC. 
(Exact name of registrant as specified in its charter) 

Missouri 

43-1265338 

(State or other jurisdiction of incorporation or organization)                                 (I.R.S. Employer Identification No.) 

12444 Powerscourt Drive, Suite 550, St. Louis, Missouri 63131  
(Address of principal executive offices) 

(Zip Code) 

(314) 506-5500        
(Telephone Number, incl. area code) 

Securities registered pursuant to Section 12(b) of the Act: 

Title of each class 
Common Stock, par value 
$0.50 per share 

Trading Symbol 
CASS 

Name of each exchange on which registered 
The Nasdaq Global Select Market 

Securities registered pursuant to Section 12(g) of the Act: 

Title of each Class 
None 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  
  Yes        No     

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  
  Yes        No     

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of 
the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant 
was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.               

  Yes        No                                                    

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be 
submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for 
such shorter period that the registrant was required to submit such files). 

  Yes        No                                                                                                                                

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, 
a smaller reporting company, or an emerging growth company.  See definitions of “large accelerated filer,” 
“accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange 
Act.  Large accelerated filer:       Accelerated filer:        Non-accelerated filer:       Smaller reporting company:       
Emerging growth company:   

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition 
period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of 
the Exchange Act.  

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  

    Yes        No     

 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
    
 
 
 
 
 
 
 
 
 
   
   
     
   
     
   
     
   
     
   
     
   
     
   
     
   
     
   
     
   
     
   
The aggregate market value of the common stock held by non-affiliates of the Registrant was approximately  
$702,445,000 based on the closing price of the common stock of $48.48 on June 30, 2019, as reported by The Nasdaq 
Global Select Market.   As of February 19, 2020, the Registrant had 14,552,402 shares outstanding of common stock.  

DOCUMENTS INCORPORATED BY REFERENCE  

Certain information required for Part III of this report is incorporated by reference to the Registrant’s Proxy Statement 
for the 2020 Annual Meeting of Shareholders.  

EXPLANATORY NOTE 

Cass Information Systems,  Inc. (the “Company”), filed its Annual Report on Form 10-K  for the fiscal year ended 
December 31, 2019 (the “Original Filing”) with the  United States Securities and Exchange Commission (the “SEC”) 
on February 28, 2020.  Due to a filing error, certain revisions to the  Original Filing were not reflected in the as-filed 
version of the Original Filing. The Company is filing this Amendment No. 1 to the Original Filing (“Amendment No. 
1”) solely to reflect such revisions, which include, among other corrections, the following: (i) language variations in 
the description of certain of the factors that affected the Company’s fiscal 2019 results of operations included in Item 
7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations”; (ii) a correction of an 
inadvertent error to the amount of unappropriated retained earnings available to the Company’s banking subsidiary for 
the declaration of dividends disclosed in Item 7, “Management’s Discussion and Analysis of Financial Condition and 
Results of Operations” and Note 2 to the consolidated financial statements; and (iii) corrections to inadvertent errors in 
footing the total net cash provided by operating  activities for the  year ended December 31, 2019 as reflected  in the 
Company’s consolidated statements of cash flows. 

In addition, the exhibit list included in Item 15 of Part IV  has been amended to contain a currently-dated consent of 
KPMG  LLP  and,  pursuant  to  the  rules  of  the  SEC,  currently-dated  certifications  from  the  Company’s  Principal 
Executive Officer and Principal Financial Officer, as required by Sections 302 and 906 of the Sarbanes-Oxley Act of 
2002. Such consent and the certifications of the Company’s Principal Executive Officer and Principal Financial Officer 
are attached as exhibits to this Amendment No. 1. 

Except as described above, this Amendment No. 1 speaks as of the original filing date of the Original Filing and does 
not amend or update any other information contained in the Original Filing to reflect events that may have occurred 
subsequent to the original filing date. The Company has included a complete copy of the Original Filing, as amended 
per above, in this filing. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CASS INFORMATION SYSTEMS, INC. 
FORM 10-K ANNUAL REPORT 
TABLE OF CONTENTS 

PART I. 

Item 1. 

BUSINESS 

Item 1A.  RISK FACTORS 

Item 1B.  UNRESOLVED STAFF COMMENTS 

Item 2. 

PROPERTIES 

Item 3. 

LEGAL PROCEEDINGS 

Item 4.  MINE SAFETY DISCLOSURES 

PART II. 
Item 5.  MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED 

STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES 

Item 6. 

SELECTED FINANCIAL DATA 

Item 7.  MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 

AND RESULTS OF OPERATIONS 

Item 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

Item 8. 

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 

Item 9. 

CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON 
ACCOUNTING AND FINANCIAL DISCLOSURE 

Item 9A.  CONTROLS AND PROCEDURES 

Item 9B.  OTHER INFORMATION 

PART III. 

Item 10.  DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE 

Item 11.  EXECUTIVE COMPENSATION 

Item 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT 

AND RELATED STOCKHOLDER MATTERS 

1 

8 

  13 

  13 

  14 

  14 

  15 

  16 

  16 

  30 

  32 

  63 

  63 

  65 

  66 

  66 

  66 

Item 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR                                    

INDEPENDENCE 

Item 14.  PRINCIPAL ACCOUNTANT FEES AND SERVICES 

PART IV. 

Item 15.  EXHIBITS AND FINANCIAL STATEMENT SCHEDULES 

Item 16.  FORM 10-K SUMMARY 

SIGNATURES 

Forward-looking Statements - Factors That May Affect Future Results 

  67 

  67 

  68 

  69 

  70 

This  report  may  contain  or  incorporate  by  reference  forward-looking  statements  made  pursuant  to  the  safe  harbor 
provisions of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act 
of  1934,  as  amended.    Although  we  believe  that,  in  making  any  such  statements,  our  expectations  are  based  on 
reasonable  assumptions,  forward-looking  statements  are  not  guarantees  of  future  performance  and  involve  risks, 
uncertainties, and other factors beyond our control, which may cause future performance to be materially different from 
expected performance summarized in the forward-looking statements.  These risks, uncertainties and other factors are 
discussed in the section Part I, Item 1A, “Risk Factors.”   We undertake no obligation to publicly update or revise any 
forward-looking statements to reflect changed assumptions, the occurrence of anticipated or unanticipated events, or 
changes to future results over time.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 1.     BUSINESS 

Description of Business 

PART I. 

Cass  Information  Systems,  Inc.  (“Cass”  or  the  “Company”)  is  a  leading  provider  of  payment  and  information  processing 
services  to  large  manufacturing,  distribution  and  retail  enterprises  across  the  United  States.    The  Company  provides 
transportation invoice rating, payment processing, auditing, accounting and transportation information to many of the nation’s 
largest companies.  It is also a processor and payer of energy invoices, including electricity, gas, waste, and other facility related 
expenses.    Further, Cass competes in the  telecommunications expense  management  market which includes bill processing, 
audit and payment services for telephone, data line, wireless and communication equipment expense.  Cass also provides both 
a B2B payment platform for clients that require an agile fintech partner and on-line generosity platform.  The Company, through 
its wholly owned bank subsidiary, Cass Commercial Bank (the  “Bank”), also provides commercial banking services.   The 
Bank’s primary  focus is to support  the  Company’s  payment  operations and provide banking services to  its  target  markets, 
which include privately-owned businesses and faith-based ministries.  Services include commercial and commercial real estate 
loans, checking, savings and time deposit accounts, and other cash management services.   

Company Strategy and Core Competencies 

Cass is an information services company with a primary  focus on processing payables and payables-related transactions  for 
large corporations located in the United States.  Cass possesses four core competencies that encompass most of its processing 
services. 

Data  acquisition  –  This  refers  to  the  gathering  of  data  elements  from  diverse,  heterogeneous  sources  and  the  building  of 
complete databases for our customers.  Data is the raw material of  the information economy.   Cass  gathers vital data from 
complex and diverse input documents, electronic media, proprietary databases and data feeds, including data acquired from 
vendor invoices as well as customer procurement and sales systems. Through its numerous methods of obtaining streams and 
pieces of raw data, Cass is able to assemble vital data into centralized data management systems and warehouses, thus producing 
an engine to create the power of information for managing critical corporate functions and processing systems. 

Data management – Once data is assembled, Cass is able to utilize the power from derived information to produce significant 
savings and benefits for its clients. This information is integrated into customers’ unique financial and accounting systems, 
eliminating the need for internal accounting processing and providing internal and external support for these critical systems. 
Information is also used to produce management and exception reporting for operational control, feedback, planning assistance 
and performance measurement. 

Business Intelligence – Receiving information in the right place at the right time and in the required format is paramount for 
business  survival.  Cass’  information  delivery  solutions  provide  reports,  digital  images,  data  files  and  retrieval capabilities 
through the internet or directly into customer internal systems. Cass’ proprietary internet management delivery system is the 
foundation for driving these critical functions. Transaction, operational, control, status and processing exception information 
are all delivered through this system creating an efficient, accessible and highly reliable asset for Cass customers. 

Financial exchange – Since Cass is unique among its competition in that it owns a commercial bank, it is also able to manage 
the  movement  of  funds  from  its  customers  to  their  suppliers.  This  is  a  distinguishing  factor,  which  clearly  requires  the 
processing capability, operating systems and financial integrity of a banking organization. Cass provides immediate, accurate, 
controlled and  protected  funds  management and transfer system capabilities for all of its customers.  Old and costly check 
processing and delivery mechanisms are replaced with more efficient electronic cash management and funds transfer systems.  

Cass’  core  competencies  allow it  to  perform  the  highest  volumes  of  transaction  processing  in  an  integrated,  efficient  and 
systematic approach. Not only is Cass able to process the transaction, it is also able to collect the data defining the transaction 
and effect the financial payment governing its terms.  

These core competencies, enhanced  through shared business processes, drive Cass’ strategic business units.  Building upon 
these foundations, Cass continues to explore new business opportunities that leverage these competencies and processes.  

Marketing, Customers and Competition 

The Company, through its Transportation Information Services business unit, is one of the largest firms in the  transportation 
bill processing and payment industry in the  United States based on the total  dollars of transportation bills paid and items 
processed.  Competition consists of a  few primary competitors and  numerous small transportation bill audit  firms located 
throughout the United States.  While offering transportation payment services, few of these audit firms compete on a national 
basis.   These  competitors  compete  mainly  on  price,  functionality  and  service  levels.   The  Company,  through  its  Expense 
Management business unit, also competes with other companies located throughout the United States that pay energy and waste 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
bills and provide management reporting.  Available data indicates that the Company is one of the largest providers of energy 
information processing and payment services.  Cass is unique among these competitors in that it is not exclusively affiliated 
with any one energy service provider (“ESP”).  Various ESPs market the Company’s services, adding value with their unique 
auditing, consulting and technological capabilities.  Many of Cass’  services are  customized  for the ESPs, providing a  full-
featured solution without any development costs to the ESP.  The Company, through its Telecom Information Services business 
unit, is a leader in the growing telecom expense management market and competes with other companies located throughout 
the  United States in this  market.  The Company, through its Waste Expense Management business competes against small 
expense management companies along with large national account programs of major haulers.  The Company, with its recently 
completed acquisition of Gateway Giving,  LLC, formed a new division known as Gyve Generosity Services (“Gyve”). Gyve 
uses an on-line platform to provide generosity services for faith-based and non-profit organizations, which is a complementary 
service offering to the Bank’s faith-based customers. Also, the Company through its Integrated Payments business competes 
with providers of corporate payment solutions. 

The  Bank  is  organized  as  a  Missouri  trust  company  with  banking  powers  and  was  founded  in  1906.    The  Company  was 
originally  classified  as  a  bank  holding  corporation  due  to  its  ownership  of  a  federally-insured  commercial  bank  and  was 
originally organized in 1982 as Cass Commercial Corporation under the laws of Missouri.  Approval by the Board of Governors 
of the Federal Reserve System was received in February 1983.  The Company changed its name to Cass Information Systems, 
Inc.  in  January  2001.    In  December  2011,  the  Federal  Reserve  Bank  (“FRB”)  of  St.  Louis  approved  the  election  of  Cass 
Information Systems, Inc.  to become a  financial holding company.   As a financial holding company, Cass  may engage in 
activities that  are financial in nature or  incidental to a financial activity.  The Bank encounters competition from  numerous 
banks and financial institutions located throughout the St. Louis, Missouri metropolitan area and other areas in which the Bank 
competes.  The Bank’s principal competitors, however, are large bank holding companies that are able to offer a wide range of 
banking and related services through extensive branch networks.  The Bank targets its services to privately held businesses 
located in the St. Louis, Missouri area and faith-based ministries located in St. Louis, Missouri, Orange County, California, 
Colorado Springs, Colorado, and other selected cities located throughout the United States.  

The  Company  holds  several  trademarks  for  the  payment  and  rating  services  it  provides.    These  include:  FreightPay, 
Transdata,  Ratemaker, Best Rate, Rate Exchange, CassPort, Cass Freight Index, Cass Truckload Linehaul Index, 
Cass  Intermodal  Price  Index  Expense$mart,  ExpenseSmart,  WasteVision™  and  Direct2Carrier  Payments™.    The 
Company  holds  patents  for  methods  and  systems  for  managing  employee-liable  expenses  and  methods  and  systems  for 
communicating expense management information. The Company and its subsidiaries are not dependent on any one customer 
for a significant portion of their businesses.  The Company and its subsidiaries have a varied client base with no individual 
client exceeding 10% of total revenue.   

Employees 

The Company and its subsidiaries had 875 full-time and 247 part-time employees as of February 19, 2020.  Of these employees, 
the Bank had 54 full-time and one part-time employees. 

Supervision and Regulation 

The Company and its bank subsidiary are extensively regulated under  federal and state law. These laws and regulations are 
intended to primarily protect depositors, not shareholders. The Bank is subject to regulation and supervision by the Missouri 
Division of Finance, the FRB and the Federal Deposit Insurance Corporation (the “FDIC”). The Company is a financial holding 
company within the  meaning of  the Bank Holding Company  Act  of 1956,  as amended (the “BHC Act”),  and as such, it is 
subject to regulation, supervision and examination by the FRB.  Significant elements of the laws and regulations applicable to 
the Company and the Bank are described below. The description is qualified in its entirety by reference to the full text of the 
statutes, regulations and policies that are described. Also, such statutes, regulations and policies are continually under review 
by Congress  and state legislatures and federal and state regulatory agencies. A change  in  statutes, regulations or regulatory 
policies applicable to the Company and its subsidiaries could have a  material effect on the business, financial condition and 
results of operations of the Company. 

Bank  Holding  Company  Activities  –  In  general,  the  BHC  Act  limits  the  business  of  bank  holding  companies  to  banking, 
managing or controlling banks and other related activities. In addition, bank holding companies that qualify and elect to be 
financial holding companies, such as the Company, may engage in any activity, or acquire and retain the shares of a company 
engaged in any activity, that is either (i) financial in nature or incidental to such financial activity or (ii) complementary to a 
financial activity and does  not pose a substantial risk to the safety and soundness of depository institutions or the financial 
system  generally. Such permitted activities include securities underwriting and dealing,  insurance  underwriting and  making 
merchant banking investments. 

To maintain financial holding company status, a financial holding company and all of its depository institution subsidiaries 
must be “well capitalized” and “well managed.” A depository institution subsidiary is considered to be “well capitalized” if it 
satisfies the requirements  for this status discussed in the section “Prompt Corrective Action” below. A depository institution 

2 

 
 
 
 
 
 
 
 
 
subsidiary is considered “well managed” if it received a composite rating and management rating of at least “satisfactory” in 
its most recent examination. A  financial holding company’s status will also depend upon it  maintaining  its  status  as “well 
capitalized” and “well managed’ under applicable FRB regulations. If a financial holding company ceases to meet these capital 
and management requirements, the FRB may impose limitations or conditions on the conduct of its activities during the non-
compliance period, and the company may not commence any of the broader financial activities permissible for financial holding 
companies or acquire a company engaged in such financial activities without prior approval of the FRB. If the company does 
not return to compliance within 180 days, the FRB may require divestiture of the holding company’s depository institutions.  

In order for a financial holding company to commence any new activity permitted by the BHC Act or to acquire a company 
engaged in any new activity permitted by the BHC Act, each insured depository institution subsidiary of the financial holding 
company  must  have  received  a  rating  of  at  least  “satisfactory”  in  its  most  recent  examination  under  the  Community 
Reinvestment Act. See “Community Reinvestment Act” below. 

The FRB has the power to order any bank  holding company or its subsidiaries  to terminate any activity or to terminate its 
ownership or control of any subsidiary when the FRB  has reasonable grounds to believe that continuation of such activity or 
such ownership or control constitutes a serious risk to the financial soundness, safety or stability of any bank subsidiary of the 
bank holding company. 

The BHC Act, the Bank Merger Act, and other federal and state statutes regulate acquisitions of banks and banking companies. 
The BHC Act requires the prior approval of the FRB for the direct or indirect acquisition by the Company of more than 5% of 
the voting shares or substantially all of the assets of a bank or bank holding company. Under the Bank Merger Act, the prior 
approval of the FRB or other appropriate  bank regulatory  authority is required for the Bank to  merge with another bank or 
purchase  the  assets  or  assume  the  deposits  of  another  bank.  In  reviewing  acquisition  applications,  the  bank  regulatory 
authorities will consider, among other things, the competitive effect and public benefits of the transactions, the capital position 
of the combined organization, the risks to the stability of the U.S. banking or financial system, the applicant’s performance 
record under the Community Reinvestment Act and its compliance with fair housing laws. 

The Dodd-Frank Act – The Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”), enacted in 
July  2010,  significantly  restructured  the  financial  regulatory  environment  in  the  United  States,  affecting  all  bank  holding 
companies and banks, including the Company and the Bank, some of which are described in more detail below. The impact of 
the Dodd-Frank Act on the Company and the Bank has been substantial. 

Dividends and Stock Repurchases – Both the Company and the Bank are subject to various regulations that restrict their ability 
to  pay  dividends  and  the  amount  of  dividends  that  they  may  pay.  Under  the  Federal  Deposit  Insurance  Corporation 
Improvement Act of 1991 (“FDICIA”), a depository institution, such as the Bank, may not pay dividends if payment would 
cause it to become undercapitalized or if it is already  undercapitalized. The payment of dividends by the Company and the 
Bank may also be affected or limited by other factors, such as the requirement to maintain adequate capital and, under certain 
circumstances, the ability of federal regulators to prohibit dividend payments as an unsound or unsafe practice.  

In July 2019,  the  federal bank regulators  adopted final rules  (the “Capital  Simplifications Rules”) applicable to banks, like 
Cass, that are not subject to the advanced approaches capital framework  that applies to large, internationally active banking 
organizations with at least $250 billion in total consolidated assets or at least $10  billion in total on-balance sheet  foreign 
exposure.  Among other things,  the Capital Simplifications Rules eliminated the  standalone Federal Reserve prior approval 
requirement in the Basel III Capital Rules for any repurchase of common  stock.  In certain circumstances, the  Company’s 
repurchases of its common stock may be subject to a prior approval or notice requirement under other regulations, policies or 
supervisory expectations of the Federal Reserve Board. 

Capital Requirements – As a bank holding company, the Company and the Bank are subject to capital requirements pursuant 
to the FRB’s capital guidelines which include (i) risk-based capital guidelines, which are designed to make capital requirements 
more sensitive to various risk profiles and account for off-balance sheet exposure; (ii) guidelines that consider market risk, 
which is the risk of loss due to change in value of assets and liabilities due to changes in interest rates; and (iii) guidelines that 
use a leverage ratio which places a constraint on  the  maximum degree of  risk  to which a  financial  holding company  may 
leverage its equity capital base.  

Effective July 2, 2013, the FRB approved final rules known as the “Basel III Capital Rules” that substantially revised the risk-
based capital and leverage capital requirements applicable to bank holding companies and depository institutions, including 
the Company and the Bank. The Basel III Capital Rules implement aspects of the Basel III capital framework agreed upon by 
the Basel Committee and incorporate changes required by the Dodd-Frank Act. 

The Basel III Capital Rules implemented common equity Tier 1 capital as a new capital measure, which is generally defined 
as  common  stockholders’  equity  and  retained  earnings.  Tier  1  capital  is  generally  defined  as  common  equity  Tier  1  and 
Additional Tier 1 capital. Additional Tier  1 capital  generally  includes certain  noncumulative perpetual preferred stock and 
related surplus and  minority interests in equity accounts  of  consolidated subsidiaries. Total capital includes Tier 1 capital 

3 

 
 
 
 
 
 
 
 
 
 
(common  equity  Tier  1  capital  plus  Additional  Tier  1  capital)  and  Tier  2  capital.  Tier  2  capital  is  comprised  of  capital 
instruments and related surplus meeting specified requirements.  Also included in Tier 2 capital is the allowance for loan losses 
limited to a  maximum of 1.25% of risk-weighted assets and,  for  non-advanced approaches institutions like Cass that  have 
exercised a one-time opt-out election regarding the treatment of Accumulated Other Comprehensive Income (“AOCI”), up to 
45% of net unrealized gains on available-for-sale equity securities with readily determinable fair market values.  

The calculation of all types of regulatory capital is subject to deductions and adjustments  specified in the regulations. For 
instance,  the  Basel  III  Capital  Rules  and  the  Capital  Simplification  Rules  provide  for  a  number  of  deductions  from  and 
adjustments to common equity Tier 1 capital. These include, for example, the requirement that certain deferred tax assets and 
significant investments in non-consolidated financial entities be deducted from Tier 1 capital to the extent  that any one such 
category exceeds 25% of common equity Tier 1 capital. Prior to the adoption of the Capital Simplification Rules, amounts were 
deducted from common equity Tier 1 capital to the extent that any one such category exceeded 10% of common equity Tier 1 
capital or all such items, in the aggregate, exceeded 15% of common equity Tier 1 capital. The Capital Simplification Rules 
took effect for the Company and the Bank as of January 1, 2020. 

In determining the amount of risk-weighted assets for  purposes of calculating risk-based capital ratios, all assets, including 
certain off-balance sheet assets are multiplied by a risk weight factor assigned by the regulations based on  the risks believed 
inherent in  the  type of asset. Higher levels  of capital are required for asset categories believed to present greater risk. For 
example, a risk weight of 0% is assigned to cash and U.S. government securities, a risk weight of 50% is generally assigned to 
prudently underwritten first lien one to four-family residential mortgages, a risk weight of 100% is assigned to commercial and 
consumer loans, a risk weight of 150%  is  assigned to certain  past  due loans, and a risk weight of between 0% to 600% is 
assigned to permissible equity interests, depending on certain specified factors. 

Fully phased-in as of January 1, 2019, the Basel III Capital Rules require banking organizations, like Cass, to maintain: 

• 

• 
• 

• 

a  minimum  ratio  of  common  equity  Tier  1  capital  to  risk-weighted  assets  of  at  least  4.5%,  plus  a  2.5%  capital 
conservation buffer; 
a minimum ratio of Tier 1 capital to risk-weighted assets of at least 6.0%, plus a 2.5% capital conservation buffer; 
a minimum ratio of  total capital (that is, Tier 1 plus Tier 2 capital) to risk-weighted assets of at least 8.0%, plus the 
2.5% capital conservation buffer; and 
a minimum leverage ratio of 4.0%, calculated as the ratio of Tier 1 capital to adjusted average consolidated assets. 

The capital conservation buffer is designed to absorb losses during periods of economic stress. Banking institutions with a ratio 
of  common  equity  Tier  1  capital  to  risk-weighted  assets  above  the  minimum  but  below  the  conservation  buffer  will  face 
limitations on  the payment of dividends,  common  stock repurchases and discretionary  cash payments  to executive  officers 
based on the amount of the shortfall. 

The FRB has authority to establish individual minimum capital requirements in appropriate cases upon a determination that an 
institution’s capital level is or may become inadequate in light of the particular risks or circumstances.   As of December 31, 
2019, the Company and the Bank met all capital adequacy requirements under the Basel III Capital Rules. 

In December 2017,  the Basel Committee published standards that it described as the finalization of the Basel III post-crisis 
regulatory reforms (commonly referred to as “Basel IV”). Among other things, these standards revise the Basel Committee's 
standardized approach  for credit risk (including  by recalibrating  risk weights and introducing  new capital  requirements for 
certain “unconditionally cancellable commitments,” such as unused credit card lines of credit) and provides a new standardized 
approach for  operational risk capital. Under the Basel framework, these standards  will  generally be effective on January 1, 
2022, with an aggregate output floor phasing in through January 1, 2027. Under the current U.S. capital rules, operational risk 
capital requirements and a capital floor apply only to advanced approaches institutions, and not to the Company or the Bank.  
The impact of Basel IV on the Company will depend on the manner in which it is implemented by the federal bank regulators. 

Source of Strength Doctrine – FRB and other regulations require bank  holding companies to act as a source of financial and 
managerial strength to their subsidiary banks. Under this requirement, the Company is expected to commit resources to support 
the Bank. Any capital loans by a bank holding company to any of its subsidiary banks are subordinate in right of payment to 
depositors and to certain other indebtedness of such subsidiary banks. In the event of a bank holding company’s bankruptcy, 
any commitment by the bank holding company to a federal bank regulatory agency to maintain the capital of a subsidiary bank 
will be assumed by the bankruptcy trustee and entitled to priority of payment. 

Deposit Insurance – Substantially all of the deposits of the Bank are insured up to applicable limits by the Deposit Insurance 
Fund (“DIF”) of the FDIC, and  the Bank is subject to deposit insurance assessments to maintain the DIF.  Deposit insurance 
assessments  are  based  on  average  consolidated  total  assets  minus  average  tangible  equity.  Under  the  FDIC’s  risk-based 
assessment system, insured institutions with less than $10 billion in assets, such as the Bank, are assigned to one of four risk 
categories  based  on  supervisory  evaluations,  regulatory  capital  level,  and  certain  other  factors,  with  less  risky  institutions 

4 

 
 
 
 
 
 
 
 
 
 
paying lower assessments. An institution’s assessment rate depends upon the category to which it is assigned and certain other 
factors. 

In October 2010, the FDIC adopted a new DIF restoration plan to ensure that the DIF reserve ratio reaches 1.35% by September 
30, 2020, as required by the Dodd-Frank Act. At least semi-annually, the FDIC will update its loss and income projections for 
the fund and,  if  needed, will increase or decrease  assessment rates,  following  notice-and-comment rulemaking if required.  
FDIC insurance expense totaled approximately $108,700, $222,200 and $220,100 for  the years ended December 31, 2019, 
2018 and 2017, respectively. 

The FDIC may terminate deposit insurance upon a finding that the institution has engaged in unsafe and unsound practices, is 
in an unsafe or unsound condition to continue operations, or has violated any applicable law, regulation, rule, order or condition 
imposed by the FDIC. 

Prompt  Corrective  Action  –  The  Basel  III  Capital  Rules  incorporate  new  requirements  into  the  prompt  correction  action 
framework, described above. The Federal Deposit Insurance Act (“FDIA”) requires that federal banking agencies take “prompt 
corrective action” against depository institutions that do not meet minimum capital requirements and includes the following 
five  capital  tiers:  “well-capitalized,”  “adequately  capitalized,”  “undercapitalized,”  “significantly  undercapitalized”  and 
“critically undercapitalized.” A depository institution’s capital tier will depend upon how its capital levels compare with various 
relevant capital measures and certain other factors, as established by regulation.  

A depository institution is deemed  to be (i) “well-capitalized” if the institution  has a total risk-based capital ratio of 10% or 
greater, a Tier 1 risk-based capital ratio of 8% or greater, a leverage ratio of 5% or greater, a common equity Tier 1 ratio of 
6.5% or greater and is not subject to any regulatory order agreement or written directive to meet and maintain a specific capital 
level for any capital measure; (ii) “adequately capitalized” if the institution has a total risk-based capital ratio of 8% or greater, 
a Tier 1 risk-based capital ratio of 6% or greater, a leverage ratio of 4% or greater, a common equity Tier 1 ratio of 4.5% or 
greater and does not meet the definition of “well capitalized”; (iii) “undercapitalized” if the institution has a total risk-based 
capital ratio that is less than 8%, a Tier 1 risk-based capital ratio of less than 6%, a leverage ratio of less than 4% or a common 
equity Tier 1 ratio of less than 4.5%; (iv) “significantly undercapitalized” if the institution has a total risk-based capital ratio of 
less than 6%, a Tier 1 risk-based capital ratio of less than 4%, a leverage ratio of less than 3% or a common equity Tier 1 ratio 
of less than 3%; and (v) “critically undercapitalized” if the institution has a ratio of tangible equity (as defined in the regulations) 
to total assets that is equal to or less than 2%. An institution  may be deemed to be in a capital category  that is  lower than 
indicated by its capital ratios if it is determined  to  be in an  unsafe  or  unsound condition  or if it receives an unsatisfactory 
examination rating with respect to certain matters. A bank’s capital category is determined solely for the purpose of applying 
prompt corrective action regulations, and the capital category may not constitute an accurate representation of the bank’s overall 
financial condition or prospects for other purposes. 

Subject  to  a  narrow  exception,  a  receiver  or  conservator  is  required  to  be  appointed  for  an  institution  that  is  “critically 
undercapitalized” within specified time frames. The regulations also provide that a capital restoration plan must be filed with 
the FRB within 45 days of the date an institution is deemed to have received notice that it is “undercapitalized,” “significantly 
undercapitalized”  or  “critically  undercapitalized.”  Compliance  with  the  plan  must  be  guaranteed  by  any  parent  holding 
company  up to  the lesser of 5% of  the institution’s total  assets when it was deemed to be  undercapitalized or the amount 
necessary to achieve compliance with applicable capital requirements. In addition, numerous mandatory supervisory actions 
become  immediately  applicable  to  an  undercapitalized  institution  including,  but  not  limited  to,  increased  monitoring  by 
regulators and restrictions on growth, capital distributions and expansion. The FRB could also take any one of a number of 
discretionary supervisory actions, including the issuance of a capital directive and the replacement of senior executive officers 
and directors. Significantly and critically undercapitalized institutions are subject to additional mandatory and discretionary 
measures. 

As of December 31, 2019, the most recent notification from the regulatory agencies categorized the Company and the Bank as 
well-capitalized. For further information regarding the capital ratios and leverage ratio of the Company and the Bank, see Item 
8, Note 2 of this report.  

Safety and Soundness Regulations – In accordance with the FDIA, the federal banking agencies adopted guidelines establishing 
general  standards  relating  to  internal  controls,  information  systems,  internal  audit  systems,  loan  documentation,  credit 
underwriting, interest rate risk exposure, asset growth, asset quality, earnings, compensation, fees and benefits. In general, the 
guidelines require that institutions maintain appropriate systems and practices to identify and manage the risks and exposures 
specified in the guidelines. The  guidelines prohibit excessive compensation as an unsafe and unsound practice and describe 
compensation  as  excessive  when  the  amounts  paid  are  unreasonable  or  disproportionate  to  the  services  performed  by  an 
executive officer, employee, director or principal shareholder. In addition, regulations adopted by the federal banking agencies 
authorize the agencies to require that an institution that has been  given notice that it is not satisfying any of such safety and 
soundness standards to submit a compliance plan. If the institution fails to submit an acceptable compliance plan or fails in any 
material respect to implement an accepted compliance plan, the agency must issue an order directing corrective actions and 
may issue an order directing other actions of the types to which an undercapitalized institution is subject under the “prompt 

5 

 
 
 
 
 
 
 
 
corrective action” provisions of FDIA. If  the institution fails to comply with such an order, the agency may seek to enforce 
such order in judicial proceedings and to impose civil money penalties. 

Loans-to-One-Borrower – The Bank generally may not make loans or extend credit to a single or related group of borrowers 
in excess of 15% of unimpaired capital and surplus. An additional amount may be loaned, up to 10% of unimpaired capital and 
surplus, if the loan is secured by readily  marketable collateral, which generally does not include real estate. As of December 
31, 2019, the Bank was in compliance with the loans-to-one-borrower limitations. 

Depositor Preference – The FDIA provides that, in the event of the “liquidation or other resolution” of an insured depository 
institution, the claims of depositors of the institution, including the claims of the FDIC as subrogee of insured depositors, and 
certain claims for administrative expenses of  the FDIC as a receiver, will have priority over other general unsecured claims 
against the institution. If an insured depository institution  fails, insured and uninsured depositors, along with the FDIC, will 
have priority in payment ahead of  unsecured,  non-deposit creditors, including depositors whose deposits  are payable only 
outside of the United States and the parent bank holding company, with respect to any extensions of credit they have made to 
such insured depository institution. 

Community Reinvestment Act – The Community Reinvestment Act of 1977 (“CRA”) requires depository institutions to assist 
in  meeting  the  credit  needs  of  their  market  areas  consistent  with  safe  and  sound  banking  practice.  Under  the  CRA,  each 
depository institution is required to help meet the credit needs of its market areas by, among other things, providing credit to 
low- and moderate-income individuals and communities. Depository institutions  are periodically examined  for compliance 
with the CRA and are assigned ratings that must be publicly disclosed. In order for a financial holding company to commence 
any new activity permitted by the BHC Act, or to acquire any company engaged in any new activity permitted by the BHC 
Act, each insured depository institution subsidiary of the financial holding company  must  have received  a rating of at least 
“satisfactory” in its most recent examination  under the CRA. The Bank received a rating of “satisfactory” in its most recent 
CRA exam.  

In December 2019, the FDIC and the Office of the Comptroller of the Currency jointly proposed rules that would significantly 
change existing  CRA regulations. The  proposed rules  are intended  to increase bank activity in low- and  moderate-income 
communities  where  there  is  significant  need  for  credit,  more  responsible  lending,  greater  access  to  banking  services,  and 
improvements to critical infrastructure. The proposals focus on  four improvement areas: (i) clarifying what activities qualify 
for CRA credit; (ii) updating assessment areas where activities count for CRA credit; (iii) providing a more objective method 
for  measuring CRA performance; and (iv)  improving the  timeliness and transparency of record keeping and reporting. The 
Federal Reserve Board has not joined the proposed rulemaking. The Company will continue to evaluate the impact of any CRA 
regulatory changes on the Company’s financial condition and results of operations. 

Financial Privacy – Banks and other financial institutions are subject to regulations that limit their ability to disclose non-
public information about consumers to nonaffiliated third parties. These limitations require disclosure of privacy policies to 
consumers  and  affect  how  consumer  information  is  transmitted  through  diversified  financial  companies  and  conveyed  to 
outside vendors.  

The Bank is also subject to regulatory guidelines establishing standards for safeguarding customer information and maintaining 
information security programs. The standards set forth in the guidelines are intended to ensure the security and confidentiality 
of customer records and information, protect against any anticipated  threats or  hazards to  the security or  integrity of such 
records and protect against unauthorized access to or use of such records or information that could result in substantial harm 
or inconvenience to any customer. 

Transactions with Affiliates – Transactions between the Bank and its affiliates are subject to regulations that limit the types and 
amounts of covered transactions engaged in  by  the  Bank and  generally require those transactions to be on  an  arm’s-length 
basis. The term “affiliate” is defined to mean any company that controls or is under common control with the Bank and includes 
the Company and its non-bank subsidiaries. “Covered transactions” include a loan or extension of credit, as well as a purchase 
of securities issued by an affiliate, certain purchases of assets from the affiliate, certain derivative transactions that create a 
credit exposure to an affiliate, the acceptance of securities issued by the affiliate as collateral for a loan, and the issuance of a 
guarantee, acceptance or letter of credit on behalf of an affiliate. In general, these regulations require that any such transaction 
by the Bank (or its subsidiaries) with an affiliate must be secured by designated amounts of specified collateral and must be 
limited to certain thresholds on an individual and aggregate basis. 

Federal law also limits the Bank’s authority to extend credit to its directors, executive officers and 10% shareholders, as well 
as to entities controlled by such persons. Among other things, extensions of credit to insiders are required to be made on terms 
that are substantially the same as, and follow credit underwriting procedures that are not less stringent than, those prevailing 
for comparable transactions with unaffiliated persons. Also, the terms of such extensions of credit may not involve more than 
the normal risk of repayment or present other unfavorable features and may not exceed certain limitations on the amount of 
credit extended to such persons, individually and in the aggregate, which limits are based, in part, on the amount of the Bank’s 
capital. 

6 

 
 
 
 
 
 
 
 
 
Federal Reserve System – FRB regulations require depository institutions to maintain cash reserves against their transaction 
accounts (primarily negotiable order of withdrawal and demand deposit accounts). A reserve of 3% is to be maintained against 
aggregate transaction accounts between $15.2 million and $110.2 million (subject to adjustment by the FRB) plus a reserve of 
10% (subject to adjustment by the FRB between 8% and 14%) against  that portion of total transaction accounts in excess of 
$110.2 million. The first $15.2 million of otherwise reservable balances (subject to adjustment by the FRB) is exempt from the 
reserve requirements.  The Bank is in compliance with the foregoing requirements. 

Cybersecurity  –  In  March  2015,  federal  regulators  issued  two  related  statements  regarding  cybersecurity.  One  statement 
indicates that financial institutions should design multiple layers of security controls to establish lines of defense and to ensure 
that their risk management processes address the risk posed by compromised customer credentials, including security measures 
to reliably authenticate customers accessing internet-based services of the financial institution. The other statement indicates 
that a financial institution’s management is expected to  maintain sufficient business continuity planning processes to ensure 
the  rapid  recovery,  resumption  and  maintenance  of  the  institution’s  operations  after  a  cyber-attack  involving  destructive 
malware. A financial institution is expected to develop appropriate processes to enable recovery of data and business operations 
and address rebuilding network capabilities and restoring data if the institution or its critical service providers fall victim to this 
type of cyber-attack. If the Company fails to observe the regulatory guidance, it could be subject to various regulatory sanctions, 
including financial penalties. 

In the ordinary course of business, the  Company relies on electronic communications and information systems  to conduct 
operations and store sensitive data.  The Company employs an in-depth, layered, defensive approach that leverages people, 
processes and technology to manage and maintain cybersecurity controls. The Company also employs a variety of preventative 
and detective tools to identify, protect,  detect, respond, and  recover against suspicious activity, as well as to report on any 
suspected advanced persistent  threats. Notwithstanding the strength of the Company’s defensive  measures, the  threat from 
cyber attacks is severe, attacks are sophisticated and increasing in volume, and attackers respond rapidly to changes in defensive 
measures.  While the  Company  has  not experienced a significant compromise to date, significant data loss or any  material 
financial losses related to cybersecurity attacks,  the Company’s  systems and  those  of its customers and  third-party service 
providers are under constant threat and it is possible that the Company could experience a significant event in the future. Risks 
and exposures related to cybersecurity attacks are expected to remain high for the foreseeable future due to the rapidly evolving 
nature and sophistication of these threats, as well as due to the expanding use of internet banking, mobile banking and other 
technology-based products and services by the Company and its customers. See Item 1A, “Risk Factors” for a further discussion 
of risks related to cybersecurity. 

Other Regulations – The operations of the Company and the Bank are also subject to:  

•  Truth-In-Lending Act, governing disclosures of credit terms to consumer borrowers;  

•  Fair Credit Reporting Act, governing the provision of consumer information to credit reporting agencies and 

the use of consumer information;  

•  Fair Debt Collection Act, governing  the  manner  in which consumer  debts  may  be  collected by collection 

agencies;  

•  Electronic Funds Transfer Act, governing automatic deposits to and withdrawals from deposit accounts and 
customers’  rights  and  liabilities  arising  from  the  use  of  automated  teller  machines  and  other  electronic 
banking services.  

•  Real Estate Settlement Procedures Act, requiring that borrowers for mortgage loans for one- to four-family 
residential real estate receive various disclosures, including good faith estimates of settlement costs, lender 
servicing and escrow account practices, and prohibiting certain practices that increase the cost of settlement 
services; 

•  Equal  Credit  Opportunity  Act,  prohibiting  discrimination  on  the  basis  of  race,  creed  or  other  prohibited 

factors in extending credit; 

•  Check Clearing for the 21st Century Act (also known as “Check 21”), which gives “substitute checks,” such 
as digital check images and copies made from that image, the same legal standing as the original paper check;  

•  The USA PATRIOT  Act, which requires banks and savings institutions to establish broadened anti-money 
laundering compliance programs and due diligence policies and controls to ensure the detection and reporting 
of money laundering; and 

7 

 
 
 
 
 
 
•  The Bank Secrecy Act, which requires U.S. financial institutions to collaborate with the U.S. government in 

cases of suspected money laundering and fraud. 

Certain of these  laws are consumer protection laws that extensively  govern the Company’s relationship with its customers.  
Violations  of  applicable  consumer  protection  laws  can  result  in  significant  potential  liability  from  litigation  brought  by 
customers, including actual damages, restitution and attorneys’ fees. Federal bank regulators, state attorneys general and state 
and local consumer protection agencies may also seek to enforce consumer protection requirements and obtain these and other 
remedies, including regulatory sanctions,  customer  rescission rights, action by  the state and  local attorneys  general in each 
jurisdiction  in  which  the  Company  operates  and  civil  money  penalties.  Failure  to  comply  with  consumer  protection 
requirements may also result in the Company’s inability to pursue merger or acquisition transactions. 

Website Availability of SEC Reports 

Cass files annual, quarterly and current reports with the Securities and Exchange Commission (the “SEC”).  Cass will, as soon 
as reasonably practicable after they are electronically filed with or furnished to the SEC, make available free of charge on its 
website  each  of  its  Annual  Reports  on  Form  10-K,  Quarterly  Reports  on  Form  10-Q,  Current  Reports  on  Form  8-K,  all 
amendments to those reports, and its definitive proxy statements.  The address of Cass’ website is: www.cassinfo.com.   

The reference to the Company’s website address does not constitute incorporation by reference of the information contained 
on the website and should not be considered part of this report. 

Statistical Disclosure by Bank Holding Companies 

For the statistical disclosure by bank holding companies, refer to Item 7, “Management’s Discussion and Analysis of Financial 
Condition and Results of Operations.” 

ITEM 1A.     RISK FACTORS 

This section highlights specific risks that could affect the Company’s business.  Although this section attempts to highlight key 
factors, please be aware that other risks may prove to be important in the future.  New risks may emerge at any time, and Cass 
cannot predict such risks or estimate the extent to which they may affect the Company’s financial performance.  In addition to 
the factors discussed elsewhere or incorporated by reference in this report, the identified risks that could cause actual results to 
differ materially include the following: 

General political, economic or industry conditions may be less favorable than expected.  

Local, domestic, and international economic, political and industry-specific conditions and governmental monetary and fiscal 
policies affect the industries in which the Company competes, directly and indirectly.  Conditions such as inflation, recession, 
unemployment, volatile interest rates, tight money supply, real estate values, international conflicts and other factors outside 
of Cass’ control may adversely affect the Company.  Economic downturns could result in the delinquency of outstanding loans, 
which could have a material adverse impact on Cass’ earnings.  

Unfavorable developments concerning customer credit quality could affect Cass’ financial results.  

Although the Company regularly reviews credit exposure related to its customers and various industry sectors in which it has 
business relationships, default risk may arise from events or circumstances that are difficult to detect or foresee.  Under such 
circumstances,  the  Company  could  experience  an  increase  in  the  level  of  provision  for  credit  losses,  delinquencies, 
nonperforming assets, net charge-offs and allowance for credit losses. 

The Company has lending concentrations, including, but not limited to, faith-based ministries located in selected cities and 
privately-held businesses located in or near St. Louis, Missouri, that could suffer a significant decline which could adversely 
affect the Company.  

Cass’ customer base consists, in part, of lending concentrations in several segments and geographical areas.  If any of these 
segments or areas is significantly affected by weak economic conditions, the Company could experience increased credit losses, 
and its business could be adversely affected. 

Fluctuations in interest rates could affect Cass’ net interest income and balance sheet.  

The operations of financial institutions such as the Company are dependent to a large degree on net interest income, which is 
the difference between interest income from loans and investments and interest expense on deposits and borrowings.  Prevailing 
economic conditions, the fiscal and monetary policies of the federal government and the policies of various regulatory agencies 
all affect market rates of interest, which in turn significantly affect financial institutions’ net interest income.  Fluctuations in 
8 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
interest rates affect Cass’ financial statements, as they do for all financial institutions.  Volatility in interest rates can also result 
in  disintermediation,  which  is  the  flow  of  funds  away  from  financial  institutions  into  direct  investments,  such  as  federal 
government  and  corporate  securities  and  other  investment  vehicles,  which,  because  of  the  absence  of  federal  insurance 
premiums and reserve requirements, generally pay  higher rates of return than financial institutions.  As discussed in greater 
detail in Item 7A, “Quantitative and  Qualitative Disclosures about Market  Risk,” a low level of interest rates would have a 
negative impact on the Company’s net interest income. 

The Company may be adversely impacted by the uncertainty regarding LIBOR as a reference rate.  

The United Kingdom’s Financial Conduct Authority announced in 2017 that after 2021 it would no longer persuade or require 
banks to submit the rates required to calculate the London Interbank Offered Rate (“LIBOR”). This announcement indicates 
that the continuation of LIBOR on the current basis cannot be guaranteed after 2021 and has resulted in uncertainty about the 
future of LIBOR and what may become accepted alternatives to LIBOR. At this time, the Company is not able to predict the 
effect of this uncertainty on the markets for LIBOR-indexed financial instruments. 

Regulators,  industry  groups  and  certain  committees  (e.g.,  the  Alternative  Reference  Rates  Committee)  have,  among  other 
things,  published  recommended  fall-back  language  for  LIBOR-linked  financial  instruments,  identified  recommended 
alternatives for certain LIBOR rates (e.g., the Secured Overnight Financing Rate as the recommended alternative to U.S. Dollar 
LIBOR), and proposed implementations of the recommended alternatives in floating rate instruments. At this time, it is not 
possible to predict whether these specific recommendations and proposals will be broadly accepted, whether they will continue 
to evolve, and what the effect of their implementation may be on the markets for floating-rate financial instruments. 

Certain of Cass’ loans and other financial  instruments include attributes that are either directly or indirectly dependent on 
LIBOR. The transition from  LIBOR could create considerable costs and additional risk. Since proposed alternative rates are 
calculated differently, payments under contracts referencing new rates will differ from those referencing LIBOR. The transition 
will  change  Cass’  market  risk  profiles,  requiring  changes  to  risk  and  pricing  models,  valuation  tools,  product  design  and 
hedging  strategies.  Failure  to  adequately  manage  this  transition  process  with  our  customers  could  adversely  impact  the 
Company’s reputation. Although Cass is currently unable to assess what the ultimate impact of the transition from LIBOR will 
be, failure to adequately  manage  the transition could  have  a  material adverse  effect  on  the Company’s business, financial 
condition and results of operations. 

Operational difficulties or cyber-security problems could damage Cass’ reputation and business. 

In the ordinary course of business, the  Company depends on the  reliable operation  of its computer operations and  network 
connections from its clients to its systems.  Any failure, interruption, or breach in security of these systems would cause Cass 
to be unable to process transactions for its  clients, resulting  in decreased revenues.  The Company also relies on electronic 
communications and information systems to store sensitive customer data. Any failure, interruption, breach in security or loss 
of data, whatever the cause, could reduce client satisfaction with the Company’s products and services and harm Cass’ financial 
results.  These types of threats may derive from human error, fraud or malice on the part of external or internal parties, or may 
result from accidental technological failure. Further, to access the Company’s products and services, Cass’ customers may use 
computers and mobile devices that are beyond the Company’s security control systems. The Company’s technologies, systems, 
networks  and  software,  and  those  of  other  financial  institutions  have  been,  and  are  likely  to  continue  to  be,  the  target  of 
cybersecurity  threats  and  attacks,  which  may  range  from  uncoordinated  individual  attempts  to  sophisticated  and  targeted 
measures directed at Cass. The risk of a security breach or disruption, particularly through cyber-attack or cyber intrusion, has 
increased as the number, intensity and sophistication of attempted attacks and intrusions from around the world have increased.  
A  material security problem affecting Cass  could damage its reputation, deter  prospects from purchasing its products and 
services, deter customers from using its products and services or result in liability to Cass. 

Cloud technologies are also critical to the operation of our systems, and our reliance on cloud technologies is growing. Service 
disruptions in cloud technologies  may lead to delays in accessing, or the loss of, data that is important to our businesses and 
may hinder our customers’ access to our products and services. 

Although the Company makes significant efforts to maintain the security and integrity of Cass’ information systems and have 
implemented various  measures to  manage the risk of a security  breach or disruption, there can be  no assurance  that Cass’ 
security efforts and  measures will be effective or that attempted security breaches or disruptions would not be successful or 
damaging. Even the most well protected information, networks, systems and facilities remain potentially vulnerable because 
attempted security breaches, particularly cyber-attacks and intrusions, or disruptions will occur in the future, and because the 
techniques used in such attempts are constantly evolving and generally are not recognized until launched against a target, and 
in some cases are designed not to be detected and, in fact,  may not be detected. Accordingly, the Company may be unable to 
anticipate these techniques or to implement adequate security barriers or other preventative measures, and thus it is virtually 
impossible to entirely mitigate this risk.  While specific “cyber” insurance coverage is maintained, which would apply in the 
event of various breach scenarios, the amount of coverage may not be adequate in any particular case. Furthermore, because 
cyber threat scenarios are inherently difficult to predict and can take many forms, some breaches may not be covered under 

9 

 
 
 
 
 
 
 
 
 
Cass’ cyber insurance coverage. A security breach or other significant disruption of Cass’ information systems or those related 
to customers, merchants and third party vendors, including as a result of cyber-attacks, could 1) disrupt the proper functioning 
of Cass’ networks and systems and therefore operations and/or those of certain customers; 2) result in the unauthorized access 
to, and destruction, loss, theft, misappropriation or release of confidential, sensitive or otherwise valuable information of the 
Company or its customers; 3) result in a violation of applicable privacy, data breach and other laws, subjecting the Company 
to additional regulatory scrutiny and expose Cass to civil litigation,  governmental  fines  and possible financial liability; 4) 
require significant management attention and resources to remedy the damages that result; or 5) harm Cass’ reputation or cause 
a decrease in the number of customers that choose to do business with the Company. The occurrence of any of the foregoing 
could have a material adverse effect on Cass’ business, financial condition and results of operations. 

Cass must respond to rapid technological changes and these changes may be more difficult or expensive than anticipated. 

If competitors introduce new products and services embodying new technologies, or if new industry standards and practices 
emerge, the Company’s existing product and service offerings, technology and systems may become obsolete.  Further, if Cass 
fails to adopt or develop new technologies or to adapt its products and services to emerging industry standards, Cass may lose 
current and future customers.  Finally, Cass’ ability to adopt these technologies can also be inhibited by intellectual property 
rights of third  parties.  Any of these could  have a material adverse effect on its business, financial condition and results of 
operations.  The payment processing and financial services industries are changing rapidly and in order to remain competitive, 
Cass must continue to enhance and improve the functionality and features of its products, services and technologies.  These 
changes may be more difficult or expensive than the Company anticipates. 

Operations  of  the  Company’s  customer  base  are  impacted  by  macro-economic  factors  such  as  a  strong  dollar  and/or 
volatility in commodity prices.  A reduction in its customers’ operations could have a material adverse effect on Cass’ results 
of operations. 

A decline in the cost of oil worldwide can have a negative effect on both the number of freight transactions processed and the 
dollar amount of invoices processed.  For  example,  lower oil prices can cause a significant drop in drilling supplies being 
transported to fracking operations by domestic railroads and trucks. Lower oil prices can also result in lower gas and fuel prices, 
negatively affecting the dollar amounts of the invoices that Cass processes for its freight and shipping customers. A decline in 
oil prices could have an adverse effect on the Company’s revenues and could significantly impact its results of operations.  

Methods of reducing risk exposures might not be effective.  

Instruments, systems and strategies used to hedge or otherwise manage exposure to various types of credit, interest rate, market 
and  liquidity,  operational,  regulatory/compliance,  business  risks  and  enterprise-wide  risks  could  be  less  effective  than 
anticipated.    As  a  result,  the  Company  may  not  be  able  to  effectively  mitigate  its  risk  exposures  in  particular  market 
environments or against particular types of risk. 

Customer borrowing, repayment, investment, deposit, and payable processing practices may be different than anticipated.  

The Company uses a variety of financial tools, models and other methods to anticipate customer behavior as part of its strategic 
and  financial  planning  and  to  meet  certain  regulatory  requirements.  Individual,  economic,  political  and  industry-specific 
conditions and other factors outside of Cass’ control could alter predicted customer borrowing, repayment, investment, deposit, 
and payable processing practices.  Such a change in these practices could adversely affect Cass’ ability to anticipate business 
needs, including cash flow and its impact on liquidity, and to meet regulatory requirements.  

Cass’ stock price can become volatile and fluctuate widely in response to a variety of factors. 

The Company’s stock price can fluctuate based on  factors that can include actual or anticipated variations in Cass’ quarterly 
results; new technology or services by competitors; unanticipated losses or gains due to unexpected events, including losses or 
gains on securities held for investment purposes; significant acquisitions or business combinations, strategic partnerships, joint 
ventures or capital commitments by or involving the Company or its competitors; changes in accounting policies or practices; 
failure to integrate acquisitions or realize anticipated benefits from acquisitions; or changes in government regulations. 

General market fluctuations, industry factors and general economic and political conditions, such as economic slowdowns or 
recessions, governmental intervention, interest rate  changes,  credit loss  trends, low trading  volume or currency fluctuations 
also could cause Cass’ stock price to decrease regardless of the Company’s operating results. 

The Company’s allowance for loan losses is subject to continuing evaluation and may be insufficient. 

The Company maintains an allowance for loan losses, which is a reserve established through a provision for loan losses charged 
to expense. The allowance, in the judgment of management, is necessary to reserve for estimated loan losses and risks inherent 
in  the  loan  portfolio.  Management  uses  a  systematic,  documented  approach  in  determining  the  appropriate  level  of  the 

10 

 
 
 
 
 
 
 
 
 
 
 
  
 
 
allowance  for  loan losses reserve, which represents  management’s best estimate of inherent losses that  have been incurred 
within  the  existing  portfolio  of  loans.  These  estimates  are  based  upon  a  number  of  factors,  such  as  review  of  industry 
concentrations; specific credit risks and financial conditions of specific borrowers; loan loss experience; current loan portfolio 
quality; present economic, political and regulatory conditions and unidentified losses inherent in the current loan portfolio. The 
determination of the appropriate level of the allowance for loan losses inherently involves a high degree of subjectivity and 
requires management to make estimates based on risks and trends that are subject to material change.  Continuing deterioration 
in economic conditions affecting borrowers, new information regarding existing loans, identification of  additional problem 
loans and other factors, some of which are outside of the Company’s control, may require an increase in the allowance for loan 
losses. In addition, bank regulatory agencies periodically review the Company’s allowance for loan losses and may require an 
increase in the provision for loan losses or the recognition of further loan charge-offs based on judgments different than those 
of  management.  If  charge-offs  in  future  periods  exceed  the  allowance  for  loan  losses,  the  Company  will  need  additional 
provisions to increase the allowance for loan losses. Any increases in the allowance for loan losses will result in a decrease in 
net income and, possibly, capital, and may have a material adverse effect on the Company’s business, financial condition and 
results of operations.  

In addition, the adoption of Accounting  Standards Update  (“ASU”) 2016-13, Financial Instruments - Credit Losses (Topic 
326): Measurement of Credit Losses on Financial Instruments, as amended, on January 1, 2020 will impact the Company’s 
methodology for estimating the allowance for loan losses.  

See  Item  7,  “Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations—Provision  and 
Allowance for Loan Losses” and Item 8, “Financial Statements and Supplementary Data—Note 1” for additional information. 

Competitive product and pricing pressure within Cass’ markets may change.  

The  Company operates in a very competitive environment, which is characterized  by competition  from a  number  of other 
vendors and financial institutions in each market in which it operates. The Company competes with large payment processors 
and national and regional financial institutions and also smaller auditing companies and banks in terms of products and pricing.  
If the Company is unable to compete effectively in products and pricing in its markets, business could decline.  

Management’s ability to maintain and expand customer relationships may differ from expectations.  

The  industries  in  which  the  Company  operates  are  very  competitive.    The  Company  not  only  competes  for  business 
opportunities with new customers, but also competes to maintain and expand the relationships it has with its existing customers.  
The  Company  continues  to  experience  pressures  to  maintain  these  relationships  as  its  competitors  attempt  to  capture  its 
customers.  

The introduction, withdrawal, success and timing of business initiatives and strategies, including, but not limited to, the 
expansion of payment and processing activities to new markets, the expansion of products and services to existing markets 
and opening of new bank branches, may  be less successful or may be different than anticipated.   Such a result could 
adversely affect Cass’ business. 

The Company makes certain projections as a basis for developing plans and strategies for its payment processing and banking 
products. If the Company does not accurately determine demand for its products and services, it could result in the Company 
incurring  significant  expenses  without  the  anticipated  increases in  revenue,  which  could  result  in  an  adverse  effect  on  its 
earnings. 

In addition, there are risks and uncertainties associated with the introduction of new products and services, including substantial 
investments of time and resources. The introduction and development of new products and services may not be achieved along 
expected  timelines,  or  at  all,  and  may  not  be  successful  as  a  result  of  factors  beyond  the  Company’s  control,  including 
regulatory,  competition  and  external  market  factors.  Failure  to  successfully  manage  these  risks  in  the  development  and 
implementation of new products or services, and failure to integrate such new products and services into our existing system 
of internal controls, could have a material adverse effect on our business, financial condition and results of operations. 

Management’s ability to retain key officers and employees may change.  

Cass’ future operating results depend substantially upon the continued service of Cass’ executive officers and key personnel.  
Cass’ future operating results also  depend in significant part  upon Cass’  ability to attract and retain qualified management, 
financial, technical, marketing, sales, and support personnel.  Competition for qualified personnel is intense, and the Company 
cannot ensure success in attracting or retaining qualified personnel.  There may be only a limited number of persons with the 
requisite skills to serve in these positions, and it may be increasingly difficult for the Company to hire personnel over time.  
Cass’ business, financial condition and results of operations could be materially adversely affected by the loss of any of its key 
employees, by the failure of any  key employee to perform in his or her current position, or by Cass’ inability to attract and 
retain skilled employees. 

11 

 
 
 
 
 
 
 
 
 
 
 
 
The Company and the Bank are subject to extensive government regulation and supervision and possible enforcement or 
other legal actions that could detrimentally affect Cass’ business. 

The Company and the Bank are subject to extensive federal and state regulation and supervision, the primary focus of which 
is to protect customers, depositors, the deposit insurance fund and the safety and soundness of the banking system as a whole, 
and not shareholders.  In addition, since the global financial crisis, financial institutions generally have been subject to increased 
scrutiny from regulatory authorities, with an increased focus on risk management and consumer compliance.  This regulatory 
structure and heightened focus gives the regulatory authorities extensive discretion in connection with  their supervisory and 
enforcement activities and examination  policies, including policies with  respect to capital levels, the timing and amount  of 
dividend payments,  the classification of assets and  the establishment of adequate loan loss reserves for regulatory purposes.  
Failure to comply with applicable laws, regulations, policies or guidance could result in enforcement and other legal actions 
by federal and state authorities, including criminal  and  civil  penalties, the  loss of FDIC insurance, revocation of a banking 
charter, and other regulatory sanctions, as well as reputational damage, any of which could have a material adverse effect on 
the Company’s business, financial condition and results of operations. 

Congress and federal regulatory agencies continually review banking laws, regulations and policies for possible changes.  The 
substance and impact of pending or future legislation or regulation, or the application thereof, cannot be predicted, although 
any change could impact the regulatory structure under which the Company or its competitors operate and may significantly 
increase  costs,  impede  the  efficiency  of  internal  business  processes,  require  an  increase  in  regulatory  capital,  require 
modifications  to  the  Company’s  business  strategy,  and/or  limit  its  ability  to  pursue  business  opportunities  in  an  efficient 
manner.  A change in statutes, regulations or regulatory policies applicable to the Company or any of its subsidiaries could 
have a material, adverse effect on the Company’s business, financial condition and results of operations.  

See Item 1,  “Business—Supervision and Regulation,” and Item 8,  Note  2 to  the consolidated financial statements included 
elsewhere in this report for additional information. 

The Company may need to raise additional capital or sell assets if it fails to meet regulatory capital requirements or meet 
commitments and liquidity needs. Such capital may not be available on favorable terms, or at all. 

Fully phased in,  the Basel III Capital rules implemented  stricter capital requirements and leverage limits and  methods  for 
calculating risk-weighted assets, meaning  the Company is required to hold more capital against such assets. Complying with 
these  more  stringent  capital  requirements  could  result  in  management  modifying  its  business  strategy  and  could  limit  the 
Company’s ability to make distributions, including paying dividends, or buying back shares. 

The Company may also need to raise additional capital in the future to provide it with sufficient capital resources and liquidity 
to meet commitments and business needs. The ability to raise additional capital, if needed, will depend on, among other things, 
conditions in the capital  markets at that time and the Company’s financial condition, as well as the need for other financial 
institutions  to  raise capital at the same time. Economic conditions and  the loss of  confidence  in  financial institutions  may 
increase  the  cost  of  funding  and  limit  access  to  certain  customary  sources  of  capital,  including  inter-bank  borrowings, 
repurchase agreements and borrowings from the discount window of the Federal Reserve. 

An  inability  to  raise  additional  capital  on  acceptable  terms  when  needed  could  have  a  materially  adverse  effect  on  the 
Company’s business, financial condition and results of operations. 

Legal and regulatory proceedings and related matters with respect to the financial services industry, including those directly 
involving the Company and its subsidiaries, could adversely affect Cass or the financial services industry in general.  

The Company is subject to various legal and regulatory proceedings.  It is inherently difficult to assess the outcome of these 
matters, and there can be no assurance that the Company will prevail in any proceeding or litigation.  Any such matter could 
result in substantial cost and diversion of Cass’ efforts, which by itself could have a material adverse effect on Cass’ financial 
condition and operating results. Further, adverse determinations in such matters could result in actions by Cass’ regulators that 
could materially adversely affect Cass’ business, financial condition or results of operations.  Please refer to Item 3, “Legal 
Proceedings.” 

The Company’s accounting policies and methods are the basis of how Cass reports its financial condition and results of 
operations,  and they  require  management  to make estimates  about matters  that  are  inherently  uncertain.   In  addition, 
changes in accounting policies and practices, as may be adopted  by  the regulatory  agencies, the Financial Accounting 
Standards Board, or other authoritative bodies, could materially impact Cass’ financial statements. 

The Company’s accounting policies and methods are fundamental to how Cass records and reports its financial condition and 
results of operations.  Management  must exercise judgment in selecting and applying many of these accounting policies and 
methods in order to ensure that they comply with generally accepted accounting principles and reflect management’s judgment 

12 

 
 
 
 
 
 
 
 
 
 
 
 
  
as to the most appropriate manner in which to record and report Cass’ financial condition and results of operations.  In some 
cases, management  must select the accounting policy or method to apply from two or more alternatives, any of which might 
be reasonable under the circumstances yet might result in the Company reporting materially different amounts than would have 
been reported under a different alternative.  

Cass  has  identified  one  accounting  policy  as  being  “critical”  to  the  presentation  of  its  financial  condition  and  results  of 
operations because they require management to make particularly subjective and/or complex judgments about matters that are 
inherently  uncertain  and  because  of  the  likelihood  that  materially  different  amounts  would  be  reported  under  different 
conditions or  using different assumptions.   More information on  Cass’ critical accounting policies is contained in Item 7, 
“Management’s Discussion and Analysis of Financial Condition and Results of Operations.” 

From time to time, the regulatory agencies, the Financial Accounting Standards Board (“FASB”), and other authoritative bodies 
change the financial accounting and reporting standards that govern  the preparation of the Company’s financial statements.  
These changes can be hard to predict and can materially impact how management records and reports the Company’s financial 
condition and results of operations. 

The Company and the Bank are subject to liquidity risk. 

The  Company requires liquidity to  meet  deposit and accounts and drafts payable obligations as  they come due.  Access to 
funding sources in amounts adequate to  finance  the Company’s  commitments and business activities or  on terms that are 
acceptable or favorable to the Company could be impaired by risks and uncertainties that are beyond the Company’s control, 
including those described in this Item 1A, “Risk Factors” section.  

The Company’s access to deposits and accounts and drafts payable for liquidity purposes may also be adversely affected by 
the needs of the Company’s depositors and customers. A failure to maintain adequate liquidity could have a material adverse 
effect on the Company’s business, financial condition and results of operations. 

Cass is subject to  examinations and challenges by tax authorities, which, if not resolved in the Company’s favor, could 
adversely affect the Company’s financial condition and results of operations.  

In the normal course of business, Cass and its affiliates are routinely subject to examinations and challenges from federal and 
state tax authorities regarding the amount of taxes due in connection with investments it has made and the businesses in which 
it is engaged.  Recently, federal and state taxing authorities have become increasingly aggressive in challenging tax positions 
taken by financial institutions.  These  tax positions  may relate  to  tax compliance, sales  and  use,  franchise,  gross receipts, 
payroll, property and income  tax issues, including  tax base, apportionment and tax credit planning.  The challenges made by 
tax authorities may result in adjustments to the timing or amount of taxable income or deductions or the allocation of income 
among tax jurisdictions.   If any such challenges are made and are not resolved in the Company’s favor, they could have an 
adverse effect on Cass’ financial condition and results of operations. 

Certain  events  beyond  the  Company’s  control,  such  as  severe  weather,  natural  disasters,  terrorist  activities  or  other 
hostilities, may adversely affect the general economy, financial and capital markets, specific industries, and the Company.  

Severe weather, natural disasters, acts of terrorism or other hostilities, and other adverse external events beyond the Company’s 
control,  could  have  a  significant  impact  on  the  Company’s  ability  to  conduct  business.  Such  events  could  disrupt  Cass’ 
operations or those of its customers, affect  the stability of the Bank’s deposit base, impair the ability of borrowers to repay 
outstanding loans, impair the value of collateral securing loans, cause significant property damage, result in loss of revenue 
and/or cause the Company to incur additional expenses. The occurrence of any such event in the future could have a material 
adverse effect on the Company’s business, which, in turn, could  have a  material adverse effect on the Company’s financial 
condition and results of operations.  

ITEM 1B.     UNRESOLVED STAFF COMMENTS 

None.  

ITEM 2.      PROPERTIES 

In September 2012, the Company entered  into a 10-year lease for office space in St. Louis County, Missouri, to house the 
headquarters  of the Company and the Bank. The Company’s  headquarters occupy 13,991 square feet in  an office center at 
12444 Powerscourt Drive along with 3,563 square feet in the same center at 12412 Powerscourt Drive. The Bank’s headquarters 
occupy 10,564 square feet in the same center at 12412 Powerscourt Drive.   

The Company owns approximately 61,500 square feet of office space at 13001 Hollenberg Drive in Bridgeton, Missouri where 
the Company’s transportation processing activities are performed. 

13 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  Company owns a production  facility of  approximately  45,500 square feet located at 2675  Corporate Exchange  Drive, 
Columbus, Ohio.  Additional facilities are located in Greenville, South Carolina, Wellington, Kansas, Jacksonville, Florida and 
Columbus, Ohio.  The Company has offices in Breda, Netherlands, Basingstoke, United Kingdom, and Singapore to service 
its multinational customers.   

In addition, the Bank owns a banking facility near downtown St. Louis, Missouri, has an operating branch in the Bridgeton, 
Missouri location, and has additional leased facilities in Fenton, Missouri and Colorado Springs, Colorado. 

Management believes that these facilities are suitable and adequate for the Company’s operations. 

ITEM 3.     LEGAL PROCEEDINGS 

The Company and its subsidiaries are not involved in any pending proceedings other than ordinary routine litigation incidental 
to their businesses.  Management believes none of these proceedings, if determined adversely, would have a material effect on 
the business or financial conditions of the Company or its subsidiaries. 

ITEM 4.    MINE SAFETY DISCLOSURES 

Not applicable. 

14 

 
 
 
 
 
 
 
 
 
 
 
PART II 

ITEM 5.     MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND 

ISSUER PURCHASES OF EQUITY SECURITIES 

The Company’s common stock is quoted on The Nasdaq Global Select Market under the symbol “CASS.”  As of February 
19, 2020, there were approximately 4,053 holders of record of the Company’s common stock. 

The Company has continuously paid regularly scheduled cash dividends since 1934 and expects to continue to pay quarterly 
cash dividends in the future. However, future dividend payments will depend on the Company’s earnings, capital requirements, 
financial condition, applicable banking regulatory requirements and other factors considered relevant by the Company’s Board 
of Directors. 

The  Company  maintains  a  treasury  stock  buyback  program  pursuant  to  which  the  Board  of  Directors  has  authorized  the 
repurchase of up to 500,000 shares of the Company’s common stock. As restored by the Board of Directors in October 2019, 
the program provides that  the Company  may repurchase up to an aggregate of 500,000 shares of common stock and has no 
expiration date. The Company repurchased a total of 154,593 shares at an aggregate cost of $7,779,000 during the year ended 
December 31, 2019 and 169,143 shares at an aggregate cost of $8,838,000 during the year ended December 31, 2018. A portion 
of the repurchased shares may be used for the Company’s employee benefit plans, and the balance will be available for other 
general corporate purposes. The pace of repurchase activity will depend on  factors  such as levels of  cash  generation from 
operations, cash requirements for investments, repayment of debt, current stock price, and other factors. The Company may 
repurchase shares from time to time on the open market or in private transactions, including structured transactions. The stock 
repurchase program may be modified or discontinued at any time.   

During the three months ended December 31, 2019, the Company did not repurchase any shares of its common stock pursuant 
to its treasury stock buyback program. 

Performance Quoted on The Nasdaq Stock Market for the Last Five Fiscal Years 

The following graph compares the cumulative total returns over the last five fiscal years of a hypothetical investment of $100 
in shares of common stock of the Company with a hypothetical investment of $100 in The Nasdaq Stock Market (“Nasdaq”) 
and in the index of Nasdaq computer and  data processing  stocks.   The  graph assumes  $100 was invested on December 31, 
2014, with dividends reinvested.  Returns are based on period end prices. 

Comparison of 5 Year Cumulative Total Return
Assumes  Initial Investment  of $100
December 2019

350.00

300.00

250.00

200.00

150.00

100.00

50.00

0.00

2014

2015

2016

2017

2018

2019

Cass Information Systems Inc
NASDAQ Computer and Data Processing Index

NASDAQ Stock Market (US Companies)

15 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 6.     SELECTED FINANCIAL DATA 

The  following  table  presents  selected  financial  information  for  each  of  the  five  years  ended  December  31.    The  selected 
financial data should be read in conjunction with the Company’s consolidated financial statements and accompanying notes 
included in Item 8 of this report. 

(Dollars in thousands except per share data) 
Fee revenue and other income 
Interest and fees on loans 
Interest income on debt and equity securities 
Other interest income 
  Total interest income 
Interest expense on deposits 
Interest on short-term borrowings 
Provision for loan losses 
  Net interest income after provision 
Operating expense 
  Income before income tax expense 
  Income tax expense 
Net income  
Diluted earnings per share 
Dividends per share  
Dividend payout ratio 
Average total assets 
Average net loans 
Average investment securities 
Average total deposits 
Average total shareholders’ equity 
Return on average total assets 
Return on average equity 
Average equity to assets ratio 
Equity to assets ratio at year-end 
Tangible common equity to tangible assets  
Tangible common equity to risk-weighted   

assets 

Net interest margin 
Allowance for loan losses to loans at year-end 
Nonperforming assets to loans and foreclosed 

assets 

Net loan (recoveries) charge-offs to average 

loans outstanding 

2019 

2018 

$  110,069  $  104,076  $ 

36,461 
10,336 
5,812 
52,609 
5,191 
2 
250 
47,166 
  119,769 
37,466 
7,062  
30,404  $ 
2.07  $ 
1.05 
50.11 % 

32,477 
11,167 
4,282 
47,926 
3,736 
— 
— 
44,190 
  111,919 
36,347 
6,079 
30,268  $ 
2.03  $ 
.89 
43.53 % 

$ 
$ 

2017 
95,512  $ 
28,641 
10,993 
2,343 
41,977 
2,187 
— 
— 
39,790 
  100,403 
34,899 
9,885  (1) 
25,014  $ 
1.68  $ 
.72 
42.68  % 

2016 
86,136  $ 
29,063 
9,801 
1,066 
39,930 
2,029 
— 
(1,500) 
39,401 
93,473 
32,064 
7,716 
24,348  $ 
1.63  $ 
.68 
40.98  % 

2015 
83,368 
28,669 
9,498 
543 
38,710 
2,111 
— 
(850) 
37,449 
89,783 
31,034 
7,978 
23,056 
1.52 
.65 
42.06 % 

$ 1,749,574  $  1,637,876  $ 1,568,112  $  1,504,474  $  1,439,511 
  659,109 
  653,459 
  749,710 
  330,095 
  426,657 
  423,384 
  579,752 
  602,490 
  671,144 
  197,853 
  216,548 
236,467 

  700,631 
  448,890 
  624,877 
  223,372 

  667,158 
  352,129 
  614,975 
  207,060 

1.74 % 
12.86 
13.52 
13.84 
12.93 

1.85 % 
13.55 
13.64 
13.56 
12.83 

1.60  % 
11.55 
13.81 
14.04 
13.25 

17.78  
3.36 
1.37 

—  

(.01) 

18.85 
3.32 
1.42 

—  

— 

20.23 
3.34 
1.49 

—  

— 

1.62 % 
11.76 
13.76 
13.82 
13.04 

20.13 
3.32 
1.53 

1.60 % 
11.65 
13.74 
14.25 
13.42  

21.19  
3.38 
1.77 

.04  

.48 (2) 

(.01) 

(.09) 

(1) Includes one-time, non-cash Tax Cuts and Jobs Act (“TCJA”) charge of $1,824,000. 
(2) In February 2016, one nonaccrual loan with a balance of $2,727,000 was paid in full.  The percentage, as adjusted, would have been .06%   

ITEM 7.  MANAGEMENT'S  DISCUSSION  AND  ANALYSIS  OF  FINANCIAL  CONDITION  AND  RESULTS  OF 

OPERATIONS 

The following discussion and analysis provides information about  the  more significant factors that impacted the financial 
condition and results of operations of the Company for the years ended December 31, 2019, 2018 and 2017.  This discussion 
and analysis should be read in conjunction with the Company’s consolidated financial statements and accompanying notes and 
other selected financial data presented elsewhere in this report. Refer to Item 7, “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations” included in the Company’s Annual Report on Form 10-K filed with the SEC 
on March 1, 2019 and incorporated herein by reference for a discussion and analysis of the more significant factors that affected 
periods prior to 2018. 

Executive Overview 

Cass provides payment and information processing services to large manufacturing, distribution and retail enterprises from its 
offices/locations  in  St.  Louis,  Missouri,  Columbus,  Ohio,  Greenville,  South  Carolina,  Wellington,  Kansas,  Jacksonville, 
Florida, Breda, Netherlands, Basingstoke, United Kingdom, and Singapore.  The Company’s services include freight invoice 
rating, payment processing, auditing, and the generation of accounting and transportation information.  Cass also processes and 
pays energy invoices, which include electricity and gas as well as waste and telecommunications expenses, and is a provider 
of telecom  expense  management solutions.   Cass provides  a B2B payment platform for clients  that  require an agile fintech 

16 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
partner.  Additionally,  the  Company  uses an on-line platform  to provide generosity services for faith-based and  non-profit 
organizations, which is  a complementary service offering to the Bank’s faith-based customers. The Company also, through 
Cass Commercial Bank, its St. Louis, Missouri-based bank subsidiary, provides banking services in the St. Louis metropolitan 
area, Orange  County, California, Colorado Springs, Colorado, and other selected cities in the  United States.  In addition  to 
supporting  the  Company’s  payment  operations,  the  Bank  provides  banking  services  to  its  target  markets,  which  include 
privately-owned businesses and faith-based ministries. 

The specific payment and information processing services provided to each customer are developed individually to meet each 
customer’s requirements, which can vary  greatly.  In addition,  the degree of automation such as electronic data interchange, 
imaging, work flow, and web-based solutions varies greatly among customers and industries.  These factors combine so that 
pricing varies greatly among the customer base.  In general, however, Cass is compensated for its processing services through 
service fees and investment of account balances generated during the payment process.  The amount, type, and calculation of 
service fees vary greatly by service offering, but generally follow the volume of transactions processed.  Interest income from 
the balances generated during the payment processing cycle is affected by the amount of time Cass holds the funds prior to 
payment and the dollar volume processed.  Both the number of transactions processed and the dollar volume processed are 
therefore key metrics followed by management.  Other factors will also influence revenue and profitability, such as changes in 
the  general  level  of  interest  rates,  which  have  a  significant  effect  on  net  interest  income.    The  funds  generated  by  these 
processing activities are invested in overnight investments, investment grade securities, and loans generated by the Bank.  The 
Bank  earns  most  of  its  revenue  from  net  interest  income,  or  the  difference  between  the  interest  earned  on  its  loans  and 
investments and the interest paid on its deposits and other borrowings.  The Bank also assesses fees on other services such as 
cash management services. 

Industry-wide  factors  that  impact  the  Company  include  the  willingness  of  large  corporations  to  outsource  key  business 
functions such as freight, energy, telecommunication and environmental payment and audit.  The benefits that can be achieved 
by outsourcing  transaction processing, and the  management information  generated by Cass’ systems can be influenced by 
factors such as the competitive pressures within industries to improve profitability, the general level of transportation costs, 
deregulation of energy costs, and consolidation of telecommunication providers.  Economic factors that impact the Company 
include the general level of economic activity that can affect the volume and size of invoices processed, the ability to hire and 
retain qualified staff, and the growth and quality of the loan portfolio.  The general level of interest rates also has a significant 
effect on the revenue of the Company.  As discussed in greater detail in Item 7A, “Quantitative and Qualitative Disclosures 
about Market  Risk,” a decline in  the  general level of interest rates can  have a  negative impact on  net interest income  and 
conversely, a rise in the general level of interest rates can  have a positive impact on net interest income.  The cost of fuel is 
another factor that has a significant impact on the transportation sector.  As the price of fuel goes up or down, the Company’s 
earnings increase or decrease with the dollar amount of transportation invoices. 

In 2019, total fee revenue and other income increased $5,993,000, or 6%, net interest income after provision for loan losses 
increased $2,976,000, or 7%, total operating expenses increased $7,850,000, or 7%, and net income increased $136,000.  This 
performance in 2019 was driven by new customer wins, increased business from existing customers, and the development and 
deployment of  new revenue  generating services, which overcame  headwinds during  the  later part of  the  year caused by a 
slowdown in industrial economic activity, loss of a high transaction volume account, and lower interest rates. The increase in 
total operating expense was due  mainly to the Company continuing to invest in  technology and staff required to win  new 
business and support service growth with existing clients, as well as integration costs related to the Gyve on-line generosity 
platform that was acquired in September 2019.  The asset quality of the Company’s loans and investments as of December 31, 
2019 remained strong.  

Currently, management views Cass’ major opportunity as the continued expansion of its payment and information processing 
service  offerings  and  customer  base.    Management  intends  to  accomplish  this  by  maintaining  the  Company’s  leadership 
position in applied technology, which when combined with the security and processing controls of the Bank, makes Cass unique 
in the industry. 

Impact of New and Not Yet Adopted Accounting Pronounce ments 

In February 2016, the FASB issued ASU No. 2016-02, Leases (ASC Topic 842).  The ASU improves financial reporting about 
leasing transactions. The ASU affects all companies and other organizations that lease assets such as real estate, airplanes, and 
manufacturing  equipment.    Consistent  with  current  generally  accepted  accounting  principles  (“GAAP”),  the  recognition, 
measurement,  and  presentation  of  expenses  and  cash  flows  arising  from  a  lease  by  a  lessee  primarily  will  depend  on  its 
classification  as  a  finance  or  operating  lease.  However,  unlike  current  GAAP—which  requires  only  capital  leases  to  be 
recognized on the balance sheet—the new ASU requires both types of leases to be recognized on the balance sheet. The ASU 
also  requires  disclosures  to  help  investors  and  other  financial  statement  users  better  understand  the  amount,  timing,  and 
uncertainty of cash flows arising  from leases. These disclosures include qualitative and quantitative requirements, providing 
additional information about the amounts recorded in the financial statements.  The Company elected to apply ASU 2016-02 
as of the beginning of the period of adoption (January 1, 2019) and has not restated comparative periods. The Company has 
elected to apply the package of practical expedients allowed by the new standard under which the Company need not reassess 

17 

 
 
 
 
 
 
 
(i) whether any expired or existing contracts are or contain leases, (ii) the lease classification for any expired or existing leases 
and (iii) initial direct costs for any existing leases. Adoption of the ASU on January 1, 2019 resulted in the recognition of lease 
liabilities totaling $7,808,000 and the right-of-use assets totaling $7,383,000. The initial balance sheet gross up upon adoption 
was related to operating leases of certain real estate properties. See Note 18 – Leases for additional disclosures related to leases. 

In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments – Credit Losses (Topic 326): Measurement of Credit 
Losses on Financial Instruments.  The ASU requires measurement and recognition of expected credit losses for financial assets 
held, which include allowances for losses  expected  to be incurred over the life of the portfolio, rather than incurred losses, 
which include allowances for current known and inherent losses within the portfolio.  Under this standard, the Company will 
be required to hold an allowance equal to the expected life-of-loan losses on the loan portfolio.  The standard is effective for 
fiscal periods beginning after December 15, 2019 and was adopted on January 1, 2020.  

The  Company  formed  a  cross-functional  working  group  under  the  direction  of  the  Chief  Financial  Officer  comprised  of 
individuals  from  various  functional  areas  including  credit,  risk  management,  finance,  and  accounting  that  addressed  the 
adoption and implementation of the ASU.  The Company currently expects the adoption of ASU 2016-13 will result in a one-
time cumulative effect adjustment to retained earnings and an increase of up to 25% of the allowance for loan losses and the 
reserves  for  unfunded  commitments.  The  expected  increase  is  a  result  of  changing  from  an  incurred  loss  model,  which 
encompasses  allowances  for  current  known  and  inherent  losses  within  the  portfolio,  to  an  expected  loss  model,  which 
encompasses allowances for losses expected to be incurred over the life of the portfolio. The ASU also requires an allowance 
to be established for expected credit losses for certain debt securities and other financial assets, however the Company does 
not expect these allowances to be significant. 

Critical Accounting Policies 

The  Company  has  prepared  the  consolidated  financial  statements  in  this  report in  accordance  with  the  FASB  Accounting 
Standards Codification.  In preparing the consolidated financial statements, management makes estimates and assumptions that 
affect the  reported  amount of assets and  liabilities,  disclosure  of contingent assets and  liabilities at the  date of the financial 
statements, and the reported amounts of revenue and expenses during the reporting period.  These estimates have been generally 
accurate in the past, have been consistent and have not required any material changes.  There can be no assurances that actual 
results will not  differ  from those estimates.    The  accounting policy  that  requires significant  management estimates  and is 
deemed critical to the Company’s results of operations or financial position has been discussed with the Audit Committee of 
the Board of Directors and is described below. 

Allowance for Loan Losses.  The Company performs periodic and systematic detailed reviews of its loan portfolio to assess 
overall collectability.  The level of the allowance for loan losses reflects management’s estimate of the collectability of the loan 
portfolio.  Although these estimates are based on established  methodologies for determining allowance requirements, actual 
results can differ significantly  from estimated results.  These policies affect both segments of the Company.  The impact and 
associated risks related to these policies on the Company’s business operations are discussed in the “Provision and Allowance 
for Loan Losses” section of this report.  The Company’s estimates have been materially accurate in the past, and accordingly, 
the  Company  has  continued  to  utilize  the  present  processes  through  2019,  after  which  current  expected  credit  losses 
methodology will be adopted in 2020. 

Summary of Results 

% Change 
  2019 v. 2018  2018 v. 2017 
4.8% 

For the Years Ended December 31, 
       2018 

63,567 

       2017 

       2019 

$107,953 

63,207 
$37,597,035 
$93,322 

66,255 
$42,973,242  $42,380,453 
$102,181 

(In thousands except per share data) 
Total processing volume 
Total invoice dollars processed and paid 
Payment and processing fees 
Net interest income after provision for 
11.1 
         loan losses 
9.6 
Total net revenue 
3.0 
Average earning assets 
— 
Net interest margin(1) 
21.0 
Net income 
20.8 
Diluted earnings per share 
— 
Return on average assets 
— 
Return on average equity 
(1) Presented on a tax-equivalent basis.  The TCJA reduced the net interest margin by approximately 15 basis points in 2019 and 20 
basis points in 2018. 

$44,190 
$148,266 
$1,472,399  $1,403,748 
3.32% 
$30,268 
$2.03 
1.85% 
13.55% 

$39,790 
$135,302 
$1,362,660 
3.34% 
$25,014 
$1.68 
1.60% 
11.55% 

3.36% 
$30,404 
$2.07 
1.74% 
12.86% 

6.7 
6.0 
4.9 
— 
0.4 
2.0 
— 
— 

(4.1)% 
1.4 
5.6 

$47,166 
$157,235 

12.7 
9.5 

18 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The results of 2019 compared to 2018 include the following significant items: 

Overall, the Company’s performance increased slightly as a result of new customer wins, increased business from existing 
customers, and the development and deployment of new revenue generating services overcame the effects of a slowdown 
in  industrial  economic  activity,  loss  of  a  high  transaction  volume  account,  and  the  impact  of  a  lower  interest  rate 
environment. Payment and processing fees increased 6% and total processing volume decreased 4%, respectively.  The 
development and deployment of new revenue generating services were more than able to offset the decrease in processing 
volume as a historically robust 2018 created a difficult comparison  for transportation and the loss of a high transaction 
volume facility expense customer at the beginning of the fourth quarter of 2019. Total processing dollars increased 1% as 
high spend customer acquisitions were able to overcome the transaction shortfall.  

Average earning assets increased 5% and net interest income after provision for loan losses increased 7% year over year.  
The increase in net interest income after provision for loan losses was due to higher average earning assets and a slightly 
higher net interest margin.  There was a loan loss provision recorded of $250,000 in 2019 while no provision was recorded 
in 2018. 

There were gains  from  the sale of securities in 2019 of $19,000 and $42,000 of losses on sales of securities in 2018. 
Operating expenses increased $7,850,000 or 7%, as the Company continued to invest in technology and staff required to 
win new business and support service growth with existing clients, as well as integration costs related to the Gyve on-line 
generosity platform that was acquired in September 2019. 

Fee Revenue and Other Income  

The Company’s fee revenue is derived mainly from transportation and facility payment and processing fees.  As the Company 
provides its processing and payment services, it is compensated by service fees which are typically calculated on a per-item 
basis, discounts received for services provided to carriers and by the accounts and drafts payable balances generated in the 
payment process which can be used to generate interest income.  Processing volumes, fee revenue and other income were as 
follows: 

(In thousands) 
Transportation invoice transaction volume 
Transportation invoice dollar volume 
Expense management transaction volume(1) 
Expense management dollar volume(1) 
Payment and processing revenue 
Bank service fees 
Gains (losses) on sales of investment 
securities 
Other  
(1)Includes energy, telecom and environmental 

       2019 

December 31, 
       2018 

27,525 

36,042 

37,542 
$28,090,514  $28,549,225 
28,713 
$14,882,728  $13,831,228 
$102,181 
$1,335 

$107,953 
$1,386 

       2017 

35,546 
$24,801,733 
27,661 
$12,795,302 
$93,322 
$1,349 

% Change 
2019 v. 2018  2018 v. 2017 
           5.6% 
         (4.0)% 

(1.6) 
(4.1) 
7.6 
5.6 
3.8 

15.1 
3.8 
8.1 
9.5 
(1.0) 

— 
(28.4) 

$19 
$711 

$(42) 
$602 

— 
$841 

(145.2) 
18.1 

Fee revenue and other income in 2019 compared to 2018 include the following significant pre-tax components: 

In the transportation sector, invoice transaction and dollar volume decreased 4% and 2%, respectively, as a historically 
robust 2018 created a difficult comparison for 2019.  With manufacturing companies representing an important component 
of the transportation customer base,  the widely reported 2019 contraction in this sector created year-over-year trials for 
the division.  Expense management transaction volume decreased 4%, mainly due to the loss of a high transaction volume 
customer, while dollar volume increased 8% as new, high spend customer acquisitions overcame the transaction shortfall.  
There were gains from the sale of securities in 2019 of $19,000 and losses on sales of securities in 2018 of $42,000. 

19 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net Interest Income 

Net  interest  income  is  the  difference  between  interest  earned  on  loans,  investments,  and  other  earning  assets  and  interest 
expense on deposits and other interest-bearing liabilities.  Net interest income is a significant source of the Company’s revenues.  
The following table summarizes the changes in tax-equivalent net interest income and related factors: 

December 31, 

(In thousands) 
Average earning assets 
Net interest income (1) 
Net interest margin (1) 
Yield on earning assets (1) 
Rate on interest bearing liabilities 

2019 
$1,472,399 
        $49,501  
         3.36% 
           3.71% 
           1.32% 

2017 

2018 
$1,403,748  $1,362,660 
    $45,480  
3.34% 
        3.50% 
.56% 

          $46,612 
   3.32% 
           3.59% 
           1.00% 

% Change 

  2019 v. 2018 
     4.9% 
     6.2% 

2018 v. 2017 
     3.0% 
     2.5% 

(1) Presented on a tax-equivalent basis using a tax rate of 21% in both 2019 and 2018 and 35% in 2017.  The net interest margin 

       and yield on earning assets are lower by approximately 15 basis points in 2019 and 20 basis points in 2018 and net interest 
       income was lower by approximately $2,300,000 in 2019 and $2,700,000 in 2018 as a result of a lower tax-equivalent adjustment 
       due to TCJA. 

Net interest income in 2019 compared to 2018: 

The increase in net interest income was primarily due to an increase in average earning assets and a slight increase in 
the net interest margin.  More information is contained in the tables below and in Item 7A of this report. 

Total average investment in securities  and certificates of deposit decreased $30,169,000, or 7%.   The investment 
portfolio will expand and contract over time as the Company manages its liquidity and interest rate position. Average 
interest bearing deposits in other financial institutions decreased $8,192,000, or 7%. Average federal funds sold and 
other short-term investments increased $57,705,000, or 51%.   

Total average loans increased $49,307,000, or 7%, to $760,153,000.  Loans have a positive effect on interest income 
and the net interest margin due to the fact that loans are one of the Company’s highest yielding earning assets for any 
given maturity. 

The Bank’s total average interest-bearing deposits increased $22,892,000, or 6%, compared to the prior year. Average 
rates paid on interest-bearing liabilities increased from 1.00% to 1.32% as a result of overall market rate increases for 
deposits. 

Distribution of Assets, Liabilities and Shareholders' Equity; Interest Rate and Interest Differential 

The following table contains condensed average balance  sheets for  each of the periods reported, the tax-equivalent interest 
income and expense on each category of interest-earning assets and interest-bearing liabilities, and the average yield on such 
categories of interest-earning assets and the average rates paid on such categories of interest-bearing liabilities for each of the 
periods reported: 

20 

 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
  
 
 
 
 
 
 
(In thousands) 
Assets (1) 
Earning assets 
Loans (2), (3): 
   Taxable 
   Tax-exempt (4) 
Securities (5): 
   Taxable 
   Tax-exempt (4) 
Certificates of deposit 
Interest-bearing deposits in other 
   financial institutions 
Federal funds sold and other 
    short-term investments 
Total earning assets 
Non-earning assets 
   Cash and due from banks 
   Premises and equipment, net 
   Bank owned life insurance 
   Goodwill and other  
      intangibles 
   Other assets 
   Allowance for loan losses 
Total assets 
Liabilities and Shareholders’ 

Equity (1) 

Interest-bearing liabilities 
   Interest-bearing demand 
      deposits 
   Savings deposits 
   Time deposits >=$250 
   Other time deposits 
Total interest-bearing deposits 
Short-term borrowings 
Total interest-bearing liabilities 
Noninterest-bearing liabilities 

Demand deposits 
Accounts and drafts payable 
Other liabilities 

Total liabilities 
Shareholders’ equity 
Total liabilities and share- 
     holders’ equity 
Net interest income (4) 
Net interest margin (4)  
Interest spread 

Average 
Balance 

  2019 

Interest 
Income/
Expense 

Yield/ 
Rate 

Average 
Balance 

2018 
Interest 
Income/
Expense 

Yield/ 
Rate 

Average 
Balance 

2017 

Interest 
Income/
Expense 

Yield/ 
Rate 

$760,153  $36,461  
— 

— 

4.80  %  $709,280  $32,429  
60 

1,566 

— 

4.57  %  $658,791  $28,511   4.33  % 
3.83 

4,862 

4.09 

199 

103,473 
319,911 
1,573 

2,465 
9,924 
32 

2.38 
3.10 
2.03 

86,164 
2,007 
362,726  11,473 
97 

6,236 

2.33 
3.16  
1.56 

23,172 
403,485 
6,970 

472 
16,060 
82 

2.04 
3.98 
1.18 

115,909 

2,286 

1.97 

124,101 

2,338 

1.88 

100,401 

1,036 

1.03 

171,380 

3,526 
1,472,399  54,694 

2.06 
3.71 

113,675 

1,944 
  1,403,748  50,348 

1.71 
3.59 

164,979 
   1,362,660 

1,307 
47,667 

.79 
3.50 

15,455 
21,319 
17,489 

15,433 
217,922 
(10,443) 
$1,749,574  

13,336 
22,355 
17,142 

14,354 
177,156 
(10,215) 
  $1,637,876  

12,904 
21,299 
16,676 

14,464 
150,303 
(10,194) 
 $1,568,112  

$311,434  $3,686 
103 
281 
1,121 
5,191 
2 
5,193 

10,285 
17,634 
55,490 
394,843 
61 
394,904 

1.18  %   $302,816  $2,832 
109 
1.00 
210 
1.59 
585 
2.02 
3,736 
1.31 
— 
3.28 
3,736 
1.32 

11,451 
16,639 
41,045 
371,951 
10 
371,961 

.94  %   $323,635 
15,540 
.95 
16,022 
1.26 
38,279 
1.43 
393,476 
1.00 
13 
— 
393,489 
1.00 

276,301 
785,202 
56,700 
1,513,107 
236,467 

252,926 
745,713 
43,904 
   1,414,504 
223,372 

209,014 
713,052 
36,009 
   1,351,564 
216,548 

$1,610 
79 
150 
348 
2,187 

.50  % 
.51 
.94 
.91 
.56 
—  — 
.56 

2,187 

$1,749,574 

  $49,501   

  3.36% 
   2.39% 

  $1,637,876 

  $46,612  

  3.32%  
   2.59% 

 $1,568,112 

  $45,480  

  3.34% 
  2.94% 

(1) Balances shown are daily averages. 
(2) For purposes of these computations, nonaccrual loans are included in the average loan amounts outstanding.  Interest on nonaccrual loans 
  is recorded when received as discussed further in Item 8, Note 1 of this report. 
(3) Interest income on loans includes net loan fees of $650,000, $393,000, and $415,000 for 2019, 2018 and 2017, respectively. 
(4) Interest income is presented on a tax-equivalent basis assuming a tax rate of 21% in both 2019 and 2018 and 35% in 2017.  The tax- 
  equivalent adjustment was approximately $2,085,000, $2,422,000, and $5,691,000 for 2019, 2018, and 2017, respectively.  The TCJA  
  reduced the yield/rate on tax-exempt securities by approximately 70 basis points and the yield on earning assets and net interest margin  
  by approximately 15 basis points in 2019 and 20 basis points in 2018.  Net interest income also decreased by approximately 
      $2,300,000 in 2019 and $2,700,000 in 2018 as a result of TCJA. 
(5) For purposes of these computations, yields on investment securities are computed as interest income divided by the average amortized  
  cost of the investments. 

21 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
 
  
  
  
  
 
 
 
 
 
 
  
  
  
  
  
 
Analysis of Net Interest Income Changes 

The following table presents the changes in interest income and expense between years due to changes in volume and interest 
rates.   

(In thousands) 
Increase (decrease) in interest income: 
Loans (2), (3): 
  Taxable 
  Tax-exempt (4) 
Securities: 
  Taxable 
  Tax-exempt (4) 
  Certificates of deposit 
Interest-bearing deposits in other 

financial institutions 

Federal funds sold and other short-term 

investments 

Total interest income 
Interest expense on: 

 Interest-bearing demand deposits 

  Savings deposits 
  Time deposits >=$250 
  Other time deposits 
    Short-term borrowings 
Total interest expense 
Net interest income 

2019 Over 2018 

2018 Over 2017 

Volume (1)  Rate (1) 

Total 

  Volume(1)  Rate (1) 

Total 

$2,394 
(60) 

$1,638 
— 

$4,032 
(60) 

$2,256 
(127) 

$1,662 
(12) 

$3,918 
(139) 

411 
(1,332) 
(88) 

47 
(217) 
23 

458 
(1,549) 
(65) 

1,458 
(1,512) 
(9) 

77 
(3,075) 
24 

1,535 
(4,587) 
15 

(159) 

107 

(52) 

289 

1,013 

1,302 

1,130 
$2,296 

452 
$2,050 

1,582 
$4,346 

(506) 
$1,849 

1,143 
$832 

637 
$2,681 

$83 
(11) 
13 
245 
— 
         330 
$1,966 

$771 
5 
58 
291 
2 
1,127 
$923 

$854 
(6) 
71 
536 
2 
1,457 
$2,889 

$(110) 
(25) 
6 
27 
— 
      (102) 
$1,951 

$1,332 
55 
54 
210 
— 
1,651 
$(819) 

$1,222 
30 
60 
237 
— 
1,549 
$1,132 

(1) The change in interest due to the combined rate/volume variance has been allocated in proportion to the absolute dollar amounts of the 
change in each. 
(2) Average balances include nonaccrual loans. 
(3) Interest income includes net loan fees. 
(4) Interest income is presented on a tax-equivalent basis assuming a tax rate of 21% in both 2019 and 2018 and 35% in 2017.  The TCJA 
    reduced interest income on tax-exempt securities by approximately $2,300,000 in 2019 and $2,700,000 in 2018. 

Loan Portfolio  

Interest  earned  on  the  loan  portfolio  is  a  primary  source  of  income  for  the  Company.    The  loan  portfolio  was  
$772,638,000 and represented 44% of  the Company's total assets as of  December 31, 2019 and  generated $36,461,000 in 
revenue during the year then ended.  The Company had  no sub-prime mortgage loans or residential development loans in its 
portfolio for any of the years presented.   The following tables show the composition of the loan portfolio at the end of  the 
periods indicated and remaining maturities for loans as of December 31, 2019. 

Loans by Type 
(In thousands) 
Commercial and industrial 
Real estate (commercial and faith-based): 
  Mortgage 

Construction 

Industrial Revenue Bond 
Other 
Total loans 

2019 
$323,857 

407,480 
41,244 
— 
57 
$772,638 

2018 
$277,091 

411,752 
32,434 
— 
310 
$721,587 

December 31, 
2017 
$236,394 

410,748 
35,307 
3,374 
408 
$686,231 

2016 
$214,767 

425,947 
17,477 
6,639 
36 
$664,866 

2015 
$193,430 

415,564 
30,139 
19,831 
91 
$659,055 

22 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans by Maturity 

(At December 31, 2019) 

One Year 
Or Less 

Fixed 
Rate 

Floating 
Rate (1) 

Over 1 Year 
Through 5 Years 
Fixed 
Rate 

Floating 
Rate (1) 

Over 
5 Years 

Fixed 
Rate 

Floating 
Rate (1) 

$ 

11,774  $  83,966  $  132,551  $ 

(In thousands) 
Commercial and industrial  
Real Estate: 
  Mortgage 
  Construction 
Other 
Total loans 
(1) Loans have been classified as having "floating" interest rates if the rate specified in the loan varies with the prime commercial rate of 
interest. 

407,480 
41,244 
57 
49,322  $  109,395  $  35,096  $  772,638 

  11,304 
805 
57 
73,371  $  96,132  $  409,322  $ 

  273,893 
2,878 
— 

55,340  $  20,572  $  323,857 

54,055 
— 
— 

12,891 
1,633 
— 

7,113 
22,555 
— 

48,224 
13,373 
 — 

19,654  $ 

Total 

$ 

The Company  has  no concentrations of loans exceeding 10%  of total loans, which are not otherwise disclosed in the loan 
portfolio composition table and as are discussed in Item 8, Note 4, of this report.  As can be seen in the loan composition table 
above and as discussed in Item 8, Note 4, the Company's primary market niche for banking services is privately held businesses, 
franchises, and faith-based ministries. 

Loans  to  commercial  entities  are  generally  secured  by  the  business  assets  of  the  borrower, including  accounts  receivable, 
inventory, machinery and equipment, and the real estate from which the borrower operates. Operating lines of credit to these 
companies  generally are secured by accounts receivable  and  inventory, with specific  percentages of  each determined on a 
customer-by-customer basis based on various factors including the type of business.  Intermediate term credit for machinery 
and equipment is generally provided at some percentage of the value of the equipment purchased, depending on the type of 
machinery  or  equipment  purchased  by  the  entity.    Loans  secured  exclusively  by  real  estate  to  businesses  and  faith-based 
ministries are generally made with a maximum 80% loan to value ratio, depending upon the Company's estimate of the resale 
value and ability of the property to  generate cash. The Company's loan policy requires an independent appraisal for all loans 
over $500,000 secured by real estate. Company management monitors the local economy in an attempt to determine whether 
it has had a significant deteriorating effect on such real estate loans. When problems are identified, appraised values are updated 
on a continual basis, either internally or through an updated external appraisal. 

Loan portfolio changes from December 31, 2018 to December 31, 2019: 

Total loans increased $51,051,000, or 7%, to $772,638,000.  Additional details regarding the types and maturities of 
loans in the loan portfolio are contained in the tables above and in Item 8, Note 4. 

Provision and Allowance for Loan Losses (ALLL) 

The Company recorded a provision of $250,000 in 2019 and no provision for loan losses in 2018 or 2017.  The amount of the 
provisions for loan losses was derived from the Company’s quarterly analysis of the ALLL.  The amount of the provision will 
fluctuate as determined by these quarterly analyses.  The Company had net loan recoveries of $81,000 and $20,000 in 2019 
and 2018, respectively.  The ALLL was $10,556,000 at December 31, 2019 compared to $10,225,000 at December 31, 2018.  
The allowance represented 1.4% of outstanding loans at year-end 2019 and 2018. From December 31, 2017 to December 31, 
2019,  there  were  no  nonperforming  loans.    Nonperforming  loans  are  more  fully  explained  in  the  section  entitled 
“Nonperforming Assets.” 

The ALLL has been established and is maintained to absorb reasonably estimated and probable losses in the loan portfolio.  An 
ongoing assessment is performed to determine if the balance is adequate.  Charges or credits are made to expense to cover any 
deficiency or reduce any excess, as required.  The current methodology consists of two components:  1)   estimated credit losses 
on individually evaluated loans that are determined to be impaired in accordance with FASB ASC 310, Allowance for Credit 
Losses  and 2) estimated credit losses inherent in the remainder of  the loan portfolio in  accordance with FASB  ASC 450, 
Contingencies.  Estimated credit losses is an estimate of the current amount of loans that is  probable the Company will be 
unable to collect according to the original terms.   

For loans that are individually evaluated, the Company uses two impairment measurement methods:  1) the present value of 
expected future cash flows and 2) collateral value.  For the remainder of the portfolio, the Company groups loans with similar 
risk characteristics into eight segments and applies historical loss rates to each segment based on a five fiscal-year look-back 
period.  In addition, qualitative factors including credit concentration risk, national and local economic conditions, nature and 
volume of loan portfolio, legal and regulatory factors, downturns in specific industries including losses in collateral values, 
trends in credit quality at the Company and in the banking industry and trends in risk-rating agencies are also considered.  

The Company also utilizes ratio analysis to evaluate the overall reasonableness of the ALLL compared to its peers and required 
levels of regulatory capital.  Federal and state agencies review the Company’s methodology for maintaining the ALLL.  These 

23 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
agencies may require the Company to adjust the ALLL based on their judgments and interpretations about information available 
to them at the time of their examinations. 

The following schedule summarizes activity in the ALLL and the allocation of the allowance to the Company’s loan categories.   

Summary of Loan Loss Experience 

(In thousands) 
Allowance at beginning of year 
Loans charged-off: 

Commercial and industrial 
Real estate (commercial and faith-based): 

  Mortgage 

Construction 

Other 

Total loans charged-off 
Recoveries of loans previously charged-off: 

Commercial and industrial 
Real estate (commercial and faith-based): 

  Mortgage 

Construction 

Other 

Total recoveries of loans previously charged-off 
Net loans recovered 
Provision charged (credited) to expense 
Allowance at end of year 
Loans outstanding: 
  Average 
  December 31 
Ratio of allowance for loan losses to loans 

outstanding: 

  Average 
  December 31 
Ratio of net recoveries to average loans 

outstanding 

Allocation of allowance for loan losses (1): 

Commercial and industrial 
Real estate (commercial and faith-based): 
  Mortgage 
  Construction 
Industrial Revenue Bond 
Other (2) 

Total 

Percentage of categories to total loans: 

Commercial and industrial 
Real estate (commercial and faith-based): 
  Mortgage 
  Construction 
Industrial Revenue Bond 
Other 

Total 

2019 
$10,225 

2018 
$10,205 

December 31, 
2017 
$10,175 

2016 
$11,635 

2015 
$11,894 

— 

— 
— 
— 
— 

81 

— 

— 
— 
— 
— 

20 

— 

— 
— 
— 
— 

30 

— 

— 
— 
— 
— 

39 

— 
— 
— 
81 
(81) 
250 
$10,556 

— 
— 
— 
20 
(20) 
— 
$10,225 

— 
— 
— 
30 
(30) 
— 
$10,205 

1 
— 
— 
40 
(40) 
(1,500) 
$10,175 

30 

— 
— 
— 
30 

610 

10 
— 
1 
621 
(591) 
(850) 
$11,635 

$760,153 
772,638 

$710,846 
721,587 

$663,653 
686,231 

$678,061 
664,866 

$671,019 
659,055 

1.39% 
1.37% 

(.01)% 

1.44% 
1.42% 

— 

1.54% 
1.49% 

1.50% 
1.53% 

1.76% 
1.77% 

— 

(.01)% 

(.09)% 

$4,853 

$4,179 

$3,652 

$3,261 

$3,083 

5,348 
310 
— 
           45 
$10,556 

5,378 
244 
— 
            424 
$10,225 

5,356 
266 
52 
879 
$10,205 

5,689 
132 
101 
992 
$10,175 

6,885 
226 
320 
1,121 
$11,635 

41.9% 

38.4% 

34.4% 

32.3% 

29.3% 

52.8% 
5.3% 
—% 
—% 
100.0% 

57.1% 
4.5% 
—% 
—% 
100.0% 

59.9% 
5.1% 
.59% 
.01% 
100.0% 

64.1% 
2.6% 
1.0% 
% 
100.0% 

63.1% 
4.6% 
3.0% 
% 
100.0% 

(1) Although specific allocations exist, the entire allowance is available to absorb losses in any particular loan category. 
(2) Includes unallocated allowance of $45,000 and $423,000 at December 31, 2019 and 2018, respectively.   

Nonperforming Assets 

Nonperforming  loans  are  defined  as  loans  on  non-accrual  status  and  loans  90  days  or  more  past  due  but  still  accruing. 
Nonperforming assets include nonperforming loans plus foreclosed real estate.  Troubled debt restructurings are not included 
in nonperforming loans unless they are on non-accrual status or past due 90 days or more. 

It is the policy of the Company to continually monitor its loan portfolio and to discontinue the accrual of interest on any loan 
for which collection is not probable.  Subsequent  payments received  on  such loans are applied  to principal if collection of 
principal is not probable; otherwise, these receipts are recorded as interest income.  There was no interest on nonaccrual loans 
for the years ended December 31, 2019 and 2018, respectively.  

24 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
There were no nonaccrual loans or foreclosed assets at December 31, 2019 or December 31, 2018.  

The Company does not have any foreign loans.  The Company's loan portfolio does not include a significant amount of single 
family real estate mortgages, as the Company does not market its services to retail customers.  Also, the Company had no sub-
prime mortgage loans or residential development loans in its portfolio in any of the years presented. 

The  Company does  not  have any other interest-earning assets which would  have been included in  nonaccrual, past due or 
restructured loans if such assets were loans. 

Summary of Nonperforming Assets 

(In thousands) 
Commercial and industrial: 

2019 

2018 

2017 

2016 

2015 

December 31, 

Nonaccrual 
Contractually past due 90 days or more and still 

$— 

$— 

$— 

accruing 

Real estate – mortgage: 

Nonaccrual(1) 
Contractually past due 90 days or more and still 

accruing 

Total nonperforming loans 
Total foreclosed assets 
Total nonperforming assets 

— 

— 

— 
$— 
— 
$— 

— 

— 

— 
$— 
— 
$— 

— 

— 

— 
$— 
— 
$— 

$— 

— 

$— 

— 

245 

3,135 

— 
$245 
— 
$245 

— 
$3,135 
— 
$3,135 

(1)  In October 2017, one nonaccrual loan with a balance of $215,000 was paid in full. In February 2016, one nonaccrual loan with a 

balance of $2,727,000 was paid in full. 

Operating Expenses 

Operating expenses in 2019 compared to 2018 include the following significant pre-tax components: 

Salaries and employee benefits expense increased $5,202,000, or 6%, to $91,083,000 as the Company invested in staff and 
technology development to win new business and support service growth with existing clients. Outside service expense 
increased $1,202,000, or 15%, for new services and continual technology advancements to support customers.  Equipment 
expense increased $530,000, or 9%, to $6,140,000 primarily due to depreciation of internally developed software. 

Income Tax Expense 

Income  tax  expense in  2019 totaled $7,062,000 compared  to $6,079,000 in 2018. When  measured as  a  percent of pre-tax 
income, the Company’s effective tax rate was 19% in 2019 and 17% in 2018.  The increase in 2019 compared to 2018 tax 
expense was primarily the result of three items: 

• 
• 
• 

a decrease in tax-exempt interest from municipal bonds, 
an increase in state tax expense and 
a prior year reduction of tax expense recorded from the final analysis and measurement of the TCJA. 

Investment Portfolio 

Investment portfolio changes from December 31, 2018 to December 31, 2019: 

State  and  political  subdivision  securities  decreased  $10,270,000,  or  3%,  to  $324,447,000.    U.S.  government  agency 
securities decreased $7,104,000 to $97,718,000.  The investment portfolio provides the Company with a significant source 
of earnings, secondary source of liquidity, and mechanisms to manage the effects of changes in loan demand and interest 
rates.    Therefore,  the  size,  asset  allocation  and  maturity  distribution  of  the  investment  portfolio  will  vary  over  time 
depending on  management’s assessment of current and  future interest rates, changes in  loan demand, changes in  the 
Company’s sources of funds and the economic outlook.  During this period, the Company didn’t purchase any additional 
securities as the 2017 passage of the TCJA has made tax-exempt interest less attractive. 

There was no single issuer of securities in the investment portfolio at December 31, 2019 for which the aggregate amortized 
cost exceeded 10% of total shareholders' equity. 

25 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Investments by Type 

(In thousands) 
State and political subdivisions 
U.S. government agencies 
Certificates of deposit 
  Total investments 

Investment Securities by Maturity 
(At December 31, 2019) 

$ 

$ 

December 31, 
2018 

2019 
324,447  $ 
97,718 
500 
422,665  $ 

2017 
334,717  $  417,032 
45,500 
104,822 
7,991 
1,995 
441,534  $  470,523 

Within 1 
Year 

Over 1 to 5 
Years 

Over 5 to 
10 Years 

Over  
10 Years 

(In thousands) 
State and political subdivisions  
U.S. government agencies 
Certificates of deposit 
  Total investments 
Weighted average yield (1) 

5,966  $ 
45,019 
500 
51,485  $ 
2.50% 
(1) Yields are presented on a tax-equivalent basis assuming a tax rate of 21% in both 2019 and 2018 and 35% in 2017.  The TCJA 
    reduced the yield by approximately 70 basis points. 

219,112  $ 
14,177 
 
233,289  $ 
3.01% 

83,930  $ 
16,249 
 
100,179  $ 
2.81% 

15,439 
22,273 
 
37,712 
2.30% 

Yield 
   2.98%(1)  
2.37% 
2.40% 
2.83% 
2.83% 

$ 

$ 

Deposits and Accounts and Drafts Payable 

Noninterest-bearing demand deposits increased 12% from December 31, 2018 to $351,091,000 at December 31, 2019.  The 
average  balances  of  these  deposits  increased  9%  in  2019  to  $276,301,000.    These  balances  are  primarily  maintained  by 
commercial customers, faith-based ministries, and new payment and information processing relationships and can fluctuate on 
a daily basis. 

Interest-bearing deposits decreased $2,623,000, or 1%, to $406,045,000 at December 31, 2019.  The average balances of these 
deposits increased 6% to $394,843,000 in 2019 from $371,951,000 in 2018. 

Accounts and drafts payable generated by the Company in its payment processing operations decreased $10,065,000, or 1%, 
to $684,295,000 at December 31, 2019.  The average balance of these funds increased $39,489,000, or 5%, to $785,202,000 in 
2019.  This increase was the result of continued growth in the customer base. Due to the Company’s payment processing cycle, 
average balances are much more indicative of the underlying activity than period-end balances since point-in-time comparisons 
can be misleading if the comparison dates fall on different days of the week. 

The  composition  of  average  deposits  and  the  average  rates  paid  on  those  deposits  is  represented  in  the  table  entitled 
“Distribution of Assets, Liabilities and Shareholders' Equity; Interest Rate and Interest Differential” which is included earlier 
in this discussion.  The Company does not have any significant deposits from foreign depositors. 

Maturities of Certificates of Deposit as of December 31, 2019 

(In thousands) 
Three months or less 
Three to six months 
Six to twelve months 
Over twelve months 
Total 

Liquidity 

$100 or Less 

$100 to Less 
Than $250 

$250 or 
More 

  $ 

  $ 

3,805  $ 
290 
490 
342 
4,927  $ 

17,314 
15,799 
1,372 
13,868 
48,353 

$ 

$ 

1,533  $ 
2,516 
4,762 
8,876 
17,687  $ 

Total 

22,652 
18,605 
6,624 
23,086 
70,967 

The discipline of liquidity  management as practiced  by  the  Company seeks  to  ensure that  funds are available to  fulfill all 
payment obligations relating to invoices processed as they become due and meet depositor withdrawal requests and borrower 
credit demands while at the same time maximizing profitability.  This is accomplished by balancing changes in demand for 
funds with changes in supply of funds.  Primary liquidity  to meet demand is provided by short-term liquid assets that can be 
converted to cash, maturing securities and the ability to obtain funds from external sources.  The Company's Asset/Liability 
Committee  (“ALCO”)  has  direct  oversight  responsibility  for  the  Company's  liquidity  position  and  profile.    Management 
considers both on-balance sheet and off-balance sheet items in its evaluation of liquidity. 

The balances of liquid assets consist of cash and cash equivalents, which include cash and due from banks, interest-bearing 
deposits in other financial institutions, federal funds sold, and  money  market  funds, totaled $203,954,000 at December 31, 
2019, a decrease of $26,979,000, or 12%, from December 31, 2018.  At December 31, 2019, these assets represented 12% of 

26 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
total assets.   Cash  and cash equivalents  are the Company’s and its subsidiaries’ primary source of  liquidity  to  meet  future 
expected and unexpected loan demand, depositor withdrawals or reductions in accounts and drafts payable. 

Secondary  sources  of  liquidity  include  the  investment  portfolio  and  borrowing  lines.    Total  investment  in  debt  securities 
available-for-sale at fair value was $422,665,000 at December 31, 2019, a decrease of $18,869,000, or 4%, from December 31, 
2018.  These assets represented 24% of total assets at December 31, 2019 and were primarily state and political subdivision 
and treasury securities.  Of the total portfolio, 12% mature in one year or less, 24% mature after one year through five years 
and 64% mature after five years.   

As of December 31, 2019, the Bank  had unsecured lines of credit at correspondent banks to purchase federal funds up to a 
maximum  of  $83,000,000  at  the  following  banks:    US  Bank,  $20,000,000;  UMB  Bank  $20,000,000;  Wells  Fargo  Bank, 
$15,000,000; PNC Bank, $12,000,000; Frost National Bank, $10,000,000; and JPM Chase Bank, $6,000,000.  As of December 
31, 2019, the Bank had secured lines of credit with the Federal Home Loan Bank (“FHLB”) of $192,045,000 collateralized by 
commercial mortgage loans.  At December 31, 2019, the Company had lines of credit from UMB Bank of $50,000,000 and 
First  Tennessee  Bank  of  $50,000,000  collateralized  by  state  and  political  subdivision  securities.    There  was  $18,000,000 
outstanding under the lines of credit discussed above at December 31, 2019 and no amounts outstanding for 2018. The amount 
outstanding at the end of the 2019 was borrowed on December 31, 2019 and repaid on January 2, 2020. 

The deposits of the Company's banking subsidiary have historically been stable, consisting of a sizable volume of core deposits 
related to customers that utilize many other commercial products of the Bank.  The accounts and drafts payable generated by 
the Company have also historically been a stable source of funds. 

Net  cash  flows  provided  by  operating  activities  for  the  years  2019,  2018  and  2017  were  $42,126,000,  $48,335,000,  and 
$38,890,000, respectively.  Net income plus depreciation and amortization accounts for most of the operating cash provided.  
Net cash flows from investing and financing activities fluctuate  greatly as the Company actively manages its investment and 
loan portfolios and customer activity influences changes in deposit and accounts and drafts payable balances.  Further analysis 
of the changes in  these account balances  is discussed earlier in this report.  Due to  the daily  fluctuations in  these account 
balances, management believes that  the analysis of changes in average balances, also discussed earlier in this report, can be 
more  indicative  of  underlying  activity  than  the  period-end  balances  used  in  the  statements  of  cash  flows.    Management 
anticipates that cash and cash equivalents, maturing investments, cash from operations, and borrowing lines will continue to 
be sufficient to fund the Company’s operations and capital expenditures in 2020.  The Company anticipates the annual capital 
expenditures for 2020 should range from $4 million to $6 million.  Capital expenditures in 2020 are expected to consist of 
equipment and software related to the payment and information processing services business. 

There are several trends and uncertainties that may impact the Company’s ability to generate revenues and income at the levels 
that it has in the past. In addition, these trends and uncertainties may impact available liquidity.  Those that could significantly 
impact the Company include the  general levels of interest rates, business activity, and energy costs as well as new business 
opportunities available to the Company.  

As a financial institution, a significant source of the Company’s earnings is generated from net interest income.  Therefore, the 
prevailing interest rate environment is important to the Company’s performance.  A major portion of the Company’s funding 
sources  are  the  noninterest-bearing  accounts  and  drafts  payable  generated  from  its  payment  and  information  processing 
services.  Accordingly,  higher levels of  interest rates will generally allow  the  Company  to earn  more net interest income.  
Conversely,  a  lower  interest  rate  environment  will  generally  tend  to  depress  net  interest  income.    The  Company  actively 
manages its balance sheet in an effort to maximize net interest income as the interest rate environment changes.  This balance 
sheet management impacts the mix of earning assets maintained by the Company at any point in time.  For example, in a low 
interest rate environment, short-term relatively lower rate liquid investments may be reduced in favor of longer term relatively 
higher yielding investments and loans.  If the primary source of liquidity is reduced in a low interest rate environment, a greater 
reliance would be placed on secondary sources of liquidity including borrowing lines,  the ability of  the  Bank  to  generate 
deposits, and the investment portfolio to ensure overall liquidity remains at acceptable levels.  

The overall level of economic activity can have a significant impact on the Company’s ability to generate revenues and income, 
as the volume and size of customer invoices processed may increase or decrease.  Lower levels of economic activity decrease 
both fee income (as fewer invoices are processed) and balances of accounts and drafts payable generated (as fewer invoices are 
processed) from the Company’s transportation customers.  

The relative level of energy costs can impact the Company’s earnings and available liquidity.  Lower levels of energy costs 
will tend to decrease transportation and energy invoice amounts resulting in a corresponding decrease in accounts and drafts 
payable.  Decreases in accounts and drafts payable generate lower interest income and reduce liquidity. 

New business opportunities are an important component of the Company’s strategy to grow earnings and improve performance.  
Generating  new  customers  allows  the  Company  to  leverage  existing  systems  and  facilities  and  grow  revenues  faster  than 

27 

 
 
 
 
 
 
 
 
 
 
expenses.  During 2019, new business was added in both the transportation and facility expense management operations, driven 
by both successful marketing efforts and the solid market leadership position held by Cass. 

Capital Resources 

One  of  management’s  primary  objectives  is  to  maintain  a  strong  capital  base  to  warrant  the  confidence  of  customers, 
shareholders, and bank regulatory agencies.  A strong capital base is needed to take advantage of profitable growth opportunities 
that arise and to provide assurance to depositors and creditors. The Company and its banking subsidiary continue to exceed all 
regulatory capital requirements, as evidenced by the capital ratios at December 31, 2019 as shown in Item 8, Note 2 of this 
report.  

In 2019, cash dividends paid were $1.05 per share for a total of $15,234,000, an increase of $2,057,000, or 16%, compared to 
$.89 per share for a total of $13,177,000 in 2018.  The increase is attributable to the per-share amount paid and the increase in 
outstanding shares as a result of the stock dividend that occurred in December 2018. 

Shareholders’ equity was $244,190,000, or 14% of total assets, at December 31, 2019, an increase of $14,342,000 over the 
balance at  December 31, 2018.   This increase resulted primarily from  net income of $30,404,000 and a decrease in other 
comprehensive loss of $4,952,000. This increase was partially offset by cash dividends of $15,234,000 and the repurchase of 
treasury shares of $7,799,000. 

Dividends from  the Bank are a source of  funds for payment  of  dividends by the Company  to its shareholders.  The only 
restrictions on dividends are those dictated  by  regulatory  capital requirements, state corporate laws and prudent and sound 
banking principles.  As of December 31, 2019, unappropriated retained earnings of $42,487,000 were available at the Bank for 
the declaration of dividends to the Company without prior approval from regulatory authorities. 

The  Company  maintains  a  treasury  stock  buyback  program  pursuant  to  which  the  Board  of  Directors  has  authorized  the 
repurchase of up to 500,000 shares of the Company’s common stock.  The Company repurchased 154,593 shares at an aggregate 
cost of $7,799,000 during the year ended December 31, 2019 and 169,143 shares at an aggregate cost of $8,838,000 during the 
year  ended  December  31,  2018.    As  of  December  31,  2019,  500,000  shares  remained  available  for  repurchase  under  the 
program.  In  October  2019,  the  Board  restored  the  capacity  of  the  buyback  program  to  500,000  shares.  A  portion  of  the 
repurchased shares may be used for the Company's employee benefit plans, and the balance will be available for other general 
corporate purposes. The stock repurchase authorization does not have an expiration date and the pace of repurchase activity 
will depend on factors such as levels of cash generation from operations, cash requirements for investments, repayment of debt, 
current stock price, and other factors. The Company may repurchase shares from time to time on the open market or in private 
transactions, including structured transactions. The stock repurchase program may be modified or discontinued at any time. 

Commitme nts, Contractual Obligations and Off-Balance Sheet Arrangements 

In the normal course of business, the Company is party to activities that involve credit, market and operational risk that are not 
reflected in whole or in part in the Company’s consolidated financial statements.  Such activities include traditional off-balance 
sheet credit-related financial instruments and commitments under  operating and capital leases.  These financial instruments 
include commitments to extend credit, commercial letters of credit and standby letters of credit. The Company’s maximum 
potential exposure to credit loss in the event of nonperformance by the other party to the financial instrument for commitments 
to extend credit, commercial letters of credit and standby letters of credit is represented by the contractual amounts of those 
instruments.  At December 31, 2019, no amounts have been accrued for any estimated losses for these instruments.  

Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any condition established 
in the contract.  Commercial and standby letters of credit are conditional commitments issued by the Company or its subsidiaries 
to guarantee the performance of a customer to a third party.  These off-balance sheet financial instruments generally have fixed 
expiration dates or other termination clauses and  may require payment of a fee.   At December 31, 2019, the balance of loan 
commitments, standby and commercial letters of credit were $197,799,000, $13,288,000 and $2,755,000, respectively.  Since 
some of the financial instruments may expire without being drawn upon, the total amounts do not necessarily represent future 
cash requirements. Commitments to extend credit and letters of credit are subject to the same underwriting standards as those 
financial instruments included on the consolidated balance sheets. The Company evaluates each customer’s credit worthiness 
on a case-by-case basis. The amount of collateral obtained, if deemed  necessary  upon extension of  the credit, is based on 
management’s  credit  evaluation  of  the  borrower.  Collateral  held  varies,  but  is  generally  accounts  receivable,  inventory, 
residential or income-producing commercial property or equipment.   In the event of  nonperformance,  the Company or  its 
subsidiaries may obtain and liquidate the collateral to recover amounts paid under its guarantees on these financial instruments. 

28 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table summarizes contractual cash obligations of the Company related to operating lease commitments and time 
deposits at December 31, 2019: 

(In thousands) 
Time deposits 
Operating lease commitments 

Total 

Amount of Commitment Expiration per Period  
1-3  
Years 

Less than 1 
Year 

3-5  
Years 

Over 
5 Years 

Total 

$ 

$ 

70,967  $ 
8,121 
79,088  $ 

47,881  $ 
1,864 
49,745  $ 

21,397  $ 
3,277 
24,674  $ 

1,689  $ 
1,009 
2,698  $ 

 
1,971 
1,971 

During  2019,  the  Company  made  a  contribution  of  $6,900,000  to  its  noncontributory  defined  benefit  pension  plan.    In 
determining pension expense, the Company makes several assumptions, including the discount rate and long-term rate of return 
on assets.  These assumptions are determined at the beginning of the plan year based on interest rate levels and financial market 
performance.   

For 2019, these assumptions were as follows: 

Assumption 
Weighted average discount rate 
Rate of increase in compensation levels 
Expected long-term rate of return on assets 

Rate 
4.30% 
(a)   
6.50% 

(a)  6.00% graded down to 3.25% over the first seven years of service. 

29 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7A.     QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

Interest Rate Sensitivity 

The Company faces  market risk to the extent that its  net interest income and its fair market value of equity are affected by 
changes in  market interest rates.   The asset/liability  management discipline  as applied by  the Company seeks to limit  the 
volatility, to the extent possible, of both net interest income and the fair market value of equity that can result from changes in 
market interest rates.  This is accomplished by limiting the maturities of fixed rate investments, loans, and deposits; matching 
fixed rate assets and liabilities to the extent possible; and optimizing the mix of fees and net interest income.  However, as 
discussed below, the Company's asset/liability position often differs significantly from most other financial holding companies 
with significant positive cumulative "gaps" shown for each  time  horizon presented. This  asset sensitive  position is caused 
primarily by the operations of  the Company, which generate large balances of accounts and drafts payable.  These balances, 
which  are  noninterest  bearing,  contribute  to  the  Company’s  historical  high  net  interest  margin  but  cause  the  Company  to 
become susceptible to changes in interest rates, with a decreasing net interest margin and fair market value of equity in periods 
of declining interest rates and an increasing net interest margin and fair market value of equity in periods of rising interest rates. 

The Company’s ALCO measures the Company's interest rate risk sensitivity on a quarterly basis to monitor and manage the 
variability of earnings and fair market value of equity in various interest rate environments. The ALCO evaluates the Company's 
risk position to determine whether the level of exposure is significant enough to hedge a potential decline in earnings and value 
or whether the Company can safely increase risk to enhance returns. The ALCO uses gap reports, 12-month net interest income 
simulations, and fair market value of equity analyses as its main analytical tools to provide management with insight into the 
Company's exposure to changing interest rates. 

Management uses a gap report to review any significant mismatch between the re-pricing points of the Company’s rate sensitive 
assets and liabilities in certain time horizons. A negative gap indicates that more liabilities re-price in that particular time frame 
and, if rates rise, these liabilities will re-price faster than the assets. A positive gap would indicate the opposite.   Gap reports 
can be misleading in that they capture only the re-pricing timing within the balance sheet, and fail to capture other significant 
risks such as basis risk and embedded options risk. Basis risk involves the potential for the spread relationship between rates 
to change under different rate environments and embedded options risk relates to the potential for the alteration of the level 
and/or timing of cash flows given changes in rates.   

Another measurement tool used by management is net interest income simulation, which forecasts net interest income during 
the coming 12 months under different interest rate scenarios in order to quantify potential changes in short-term accounting 
income.  Management  has  set  policy  limits  specifying  acceptable  levels  of  interest  rate  risk  given  multiple  simulated  rate 
movements.  These simulations are more informative than gap reports because they are able to capture more of the dynamics 
within the balance sheet, such as basis risk and embedded options risk.  A table containing simulation results as of December 
31, 2019, from an immediate and sustained parallel change in interest rates is shown below. 

While net  interest income simulations do an adequate  job of capturing interest rate risk to short term earnings,  they do not 
capture risk within the current balance sheet beyond 12 months. The Company uses fair market value of equity analyses to help 
identify longer-term risk that may reside on  the current balance sheet. The fair market value of equity is represented by the 
present value of all future income streams generated by the current balance sheet. The Company measures the fair market value 
of equity as the net present value of all asset and liability cash flows discounted at forward rates suggested by the current U.S. 
Treasury curve  plus appropriate credit  spreads.   This representation of  the  change in the  fair market value of equity  under 
different rate scenarios gives insight into the magnitude of risk to future earnings due to rate changes. Management has set 
policy limits relating  to declines in the market value of equity.  The table below contains the analysis, which illustrates the 
effects of an immediate and sustained parallel change in interest rates as of December 31, 2019: 

Change in Interest Rates 
+200 basis points 
+100 basis points 
Stable rates 
-100 basis points 
-200 basis points 

% Change in Net Interest Income  % Change in Fair Market Value of Equity 

13% 
7% 
 
(7%) 
(13%)  

11% 
6% 
 
(3%)  
(8%) 

30 

 
 
 
 
 
 
 
 
 
 
 
Interest Rate Sensitivity Position 

The following table presents the Company’s interest rate risk position at December 31, 2019 for the various time periods indicated: 

(In thousands) 
Earning assets: 
Loans: 
        Taxable 
        Tax-exempt 
Securities (1): 
       Tax-exempt 
       U.S. government agencies 

           Treasuries 

       Certificates of deposit 

Investments in the FHLB             
   and FRB 

        Federal funds sold and other 
       short-term investments 

$ 

$ 

Total earning assets 
 Interest-sensitive liabilities: 

   Money market accounts 
   Now accounts 
   Savings deposits 

          Time deposits: 

       $250K and more 

        Less than $250K 

          Federal funds purchased and   
      other short-term borrowing   
$ 

Total interest-bearing liabilities 
Interest sensitivity gap: 

Variable 
Rate 

0-90 
Days 

91-180 
Days 

181-364 
Days 

1-5  
Years 

Over  
5 Years 

Total 

$ 

180,864  $  23,465  $ 

 

 
 
 
 

 

1,006 
 
10,005 
 

1,346 

 

12,943  $ 
 

 
 
9,995 
250 

 

36,649  $  409,322  $  109,395  $ 
 

 

 

4,960 
 
25,019 
250 

83,930 
1,266 
14,983 
 

 

 

234,551 
36,450 

 

 

772,638 
 

324,447 
37,716 
60,002 
500 

1,346 

185,878 
368,088  $  34,476  $ 

 

 
23,188  $ 

 

185,878 
66,878  $  509,501  $  380,396  $  1,382,527 

 

 

244,874  $ 
77,153 
13,051 

  $ 
 
 

  $ 
 
 

  $ 
 
 

  $ 
 
 

  $ 
 
 

244,874 
77,153 
13,051 

 

 

1,533 

2,516 

4,762 

8,876 

21,119 

16,089 

1,862 

14,210 

 

 

17,687 

53,280 

18,000 
353,078  $  22,652  $ 

 

 
18,605  $ 

 

 

6,624  $  23,086  $ 

 
  $ 

18,000 
424,045 

Periodic 
Cumulative 

$ 

15,010  $  11,824  $ 
15,010 

26,834 

4,583  $ 
31,417 

60,254  $  486,415  $  380,396  $ 
91,671 

  578,086 

958,482 

958,482 
958,482 

Ratio of interest-bearing assets 

to interest-bearing liabilities: 
Periodic 
Cumulative 

1.04 
1.04 

1.52 
1.07 

1.25 
1.08 

10.10 
1.23 

22.07 
2.36 

 
3.26 

3.26 
3.26 

(1) Balances shown reflect earliest re-pricing date. 

31 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8.     FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 

CASS INFORMATION SYSTEMS, INC. AND SUBSIDIARIES 
CONSOLIDATED BALANCE SHEETS 

December 31, 

2019 

2018 

18,076 
172,422 
13,456 
203,954 
422,665 

772,638 
10,556 
762,082 
206,158 
20,527 
17,599 
14,262 
4,281 
112,715 
1,764,243 

351,091 
406,045 
757,136 
684,295 
18,000 
60,622 
1,520,053 

$ 

$ 

$ 

15,042 
179,281 
36,610 
230,933 
441,534 

721,587 
10,225 
711,362 
160,777 
22,031 
17,384 
12,569 
1,554 
97,032 
1,695,176 

313,258 
408,668 
721,926 
694,360 
─ 
49,042 
1,465,328 

─ 

─ 

7,753 
205,397 
90,341 

(45,381) 
(13,920) 
244,190 
1,764,243 

7,753 
205,770 
75,171 

(39,974) 
(18,872) 
229,848 
1,695,176 

$ 

$ 

$ 

$ 

$ 

(In thousands except share and per share data) 
Assets 
Cash and due from banks 
Interest-bearing deposits in other financial institutions 
Federal funds sold and other short-term investments 

Cash and cash equivalents 

Securities available-for-sale, at fair value 

Loans 

Less allowance for loan losses 

Loans, net 

Payments in excess of funding 
Premises and equipment, net 
Investments in bank-owned life insurance 
Goodwill 
Other intangible assets, net 
Other assets 

Total assets 

Liabilities and Shareholders’ Equity 
Liabilities: 
Deposits 

Noninterest-bearing 
Interest-bearing 

Total deposits 
Accounts and drafts payable 
Short-term borrowings 
Other liabilities 

Total liabilities 

Shareholders’ Equity: 
Preferred stock, par value $.50 per share; 2,000,000 

shares authorized and no shares issued 

Common stock, par value $.50 per share; 40,000,000 
shares authorized, 15,505,772 shares issued at 
December 31, 2019 and 2018. 

Additional paid-in capital 
Retained earnings 
Common shares in treasury, at cost (991,406 and 894,486 
 shares at December 31, 2019 and 2018, respectively) 

Accumulated other comprehensive loss 
Total shareholders’ equity 
Total liabilities and shareholders’ equity 

See accompanying notes to consolidated financial statements. 

32 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CASS INFORMATION SYSTEMS, INC. AND SUBSIDIARIES 

CONSOLIDATED STATEMENTS OF INCOME 

For the Years Ended December 31, 
2018 

2019 

2017 

  $ 

$ 

107,953 
1,386 
19 
711 
110,069 

$ 

102,181 
1,335 
(42) 
602 
104,076 

36,461 

32,477 

2,497 
7,839 

5,812 
52,609 

5,191 
2 
5,193 
47,416 
250 
47,166 
157,235 

91,083 
3,918 
6,140 
563 
18,065 
119,769 
37,466 
7,062 
30,404 

2.11 
2.07 

$ 

$ 

2,104 
9,063 

4,282 
47,926 

3,736 
─ 
3,736 
44,190 
─ 
44,190 
148,266 

85,881 
3,723 
5,610 
442 
16,263 
111,919 
36,347 
6,079 
30,268 

2.06 
2.03 

$ 

$ 

  $ 

  $ 

93,322 
1,349 
─ 
841 
95,512 

28,641 

554 
10,439 

2,343 
41,977 

2,187 
─ 
2,187 
39,790 
─ 
39,790 
135,302 

77,339 
3,480 
5,071 
427 
14,086 
100,403 
34,899 
9,885 
25,014 

1.70 
1.68 

(In thousands except per share data) 
Fee Revenue and Other Income: 
Information services payment and processing revenue 
Bank service fees 
Gains (losses) on sales of securities 
Other 

Total fee revenue and other income 

Interest Income: 
Interest and fees on loans 
Interest and dividends on securities:  

Taxable 
Exempt from federal income taxes 

Interest on federal funds sold and  
  other short-term investments 

Total interest income 

Interest Expense: 
Interest on deposits 
Interest on short-term borrowings 
Total interest expense 
  Net interest income 

Provision for loan losses 

  Net interest income after provision for loan losses 

              Total net revenue 

Operating Expense: 
Personnel 
Occupancy 
Equipment 
Amortization of intangible assets 
Other operating  

Total operating expense 
  Income before income tax expense 

Income tax expense 

  Net income  

Basic Earnings Per Share 
Diluted Earnings Per Share 

See accompanying notes to consolidated financial statements. 

33 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
CASS INFORMATION SYSTEMS, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME 

For the Years Ended December 31, 
2019 

2018 

2017 

$ 

30,404 

$ 

30,268  $ 

25,014 

13,429 
(3,196) 

(19) 
5 
(6,903) 
1,643 
(7) 
4,952 
35,356 

$ 

(7,534) 
1,793 

42 
(10) 
341 
(81) 
(103) 
(5,552) 
24,716  $ 

6,637 
(2,465) 

─ 
─ 
(1,311) 
487 
161 
3,509 
28,523 

$ 

(In thousands) 
Comprehensive Income: 
Net income 
Other comprehensive income (loss): 

Net unrealized gain (loss) on securities available-for-sale 

Tax effect 

Reclassification adjustments for (gains) losses included in 

net income 
Tax effect 

FASB ASC 715 pension adjustment 

Tax effect 

Foreign currency translation adjustments 
              Other comprehensive income (loss) 
Total comprehensive income 

See accompanying notes to consolidated financial statements. 

34 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CASS INFORMATION SYSTEMS, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF CASH FLOWS 

(In thousands) 
Cash Flows From Operating Activities: 
Net income 
Adjustments to reconcile net income to net cash provided 

by operating activities: 

Depreciation and amortization 
Net (gains) losses on sales of securities 
Stock-based compensation expense 
Provision for loan losses 
Deferred income tax expense (benefit) 
(Decrease) increase in current income tax liability 
(Decrease) increase in pension liability 

              Decrease (increase) in accounts receivable  

Other operating activities, net 
Net cash provided by operating activities 

Cash Flows From Investing Activities: 
Proceeds from sales of securities available-for-sale 
Proceeds from maturities of securities available-for-sale 
Purchase of securities available-for-sale 
Net increase in loans 
Increase in payments in excess of funding 
Purchases of premises and equipment, net 
Asset acquisition of Gateway Giving, LLC 

Net cash used in investing activities 

Cash Flows From Financing Activities: 
Net increase in noninterest-bearing demand deposits 
Net decrease in interest-bearing demand and savings deposits 
Net (decrease) increase in time deposits 
Net (decrease) increase in accounts and drafts payable 
Net increase in short-term borrowings 
Cash dividends paid  
Purchase of common shares for treasury 
Other financing activities, net 

Net cash provided by financing activities 

Net (decrease) increase in cash and cash equivalents 
Cash and cash equivalents at beginning of year 
Cash and cash equivalents at end of year 

Supplemental information: 

Cash paid for interest 
Cash paid for income taxes 

See accompanying notes to consolidated financial statements. 

For the Years Ended December 31, 

2019 

2018 

2017 

$ 

30,404  $ 

30,268  $ 

25,014 

10,939 
(19) 
3,144 
250 
1,247 
(1,838) 
(1,916) 
988 
(1,073) 
42,126 

4,648 
21,502 
─ 
(50,970) 
(45,381) 
(2,723) 
(2,833) 
(75,757) 

11,238 
42 
3,006 
─ 
(3,521) 
3,746 
4,641 
4,709 
(5,794) 
48,335 

58,520 
38,116 
(82,022) 
(35,336) 
(21,674) 
(4,399) 
─ 
(46,795) 

11,341 
─ 
2,339 
─ 
3,997 
(3,026) 
8,008 
(4,656) 
(4,127) 
38,890 

─ 
44,156 
(124,777) 
(21,335) 
(33,756) 
(4,127) 
─ 
(139,839) 

37,833 
(1,133) 
(1,490) 
(22,400) 
18,000 
(15,234) 
(7,799) 
(1,125) 
6,652 
(26,979) 
230,933 
203,954  $ 

31,717 
(7,838) 
19,959 
(19,595) 
─ 
(13,177) 
(8,838) 
(945) 
1,283 
2,823 
228,110 
230,933  $ 

66,885 
(7,472) 
(3,286) 
19,601 
─ 
(10,675) 
(2,270) 
(467) 
62,316 
(38,633) 
266,743 
228,110 

5,181  $ 
7,604 

3,701  $ 
6,723 

2,178 
7,677 

$ 

$ 

35 

 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CASS INFORMATION SYSTEMS, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY 

(In thousands except per share data) 

Common 
Stock 

Additional 
Paid-in 
Capital 

Retained 
Earnings 

Treasury 
 Stock 

Accumulated 
Other 
Comprehensive 
Income (Loss) 

Total 

Balance, December 31, 2016 

$  5,966 

$  128,455 

$  118,363 

  $  (30,206) 

$  (14,543) 

$  208,035 

Net income 
Cash dividends ($.72 per share) 
Stock dividend 
Issuance of 29,378 common shares pursuant  

to stock-based compensation plan, net 

Exercise of SARs 
Stock-based compensation expense 
Purchase of 50,215 common shares 
Other comprehensive income 
Other comprehensive income  
   reclassification for ASU 2018-02 
Balance, December 31, 2017 

Net income 
Cash dividends ($.89 per share) 
Stock dividend 
Issuance of 33,039 common shares pursuant  
to stock-based compensation plan, net 
Exercise of SARs 
Stock-based compensation expense 
Purchase of 169,143 common shares 
Other comprehensive loss 
Balance, December 31, 2018 

Net income 
Cash dividends ($1.05 per share) 
Issuance of 34,810 common shares pursuant  

to stock-based compensation plan, net 

Exercise of SARs 
Stock-based compensation expense 
Purchase of 154,593 common shares 
Other comprehensive income 
Balance, December 31, 2019 

273 
142 

(2,270) 

3,509 

25,014 
(10,675) 
(8) 

(548) 
(309) 
2,340 
(2,270) 
3,509 

$  (32,061) 

(2,286) 
$      (13,320) 

─ 
$  225,088 

25,014 
(10,675) 
(75,674) 

2,286 
$    59,314 

30,268 
(13,177) 
(1,234) 

558 

75,108 

(821) 
(451) 
2,340 

$  6,524 

$  204,631 

1,229 

(991) 
(876) 
3,006 

624 
301 

(8,838) 

$  7,753 

$  205,770 

$    75,171 

  $  (39,974) 

(5,552) 
$      (18,872) 

30,404 
(15,234) 

(1,417) 
(2,100) 
3,144 

1,358 
1,034 

(7,799) 

$  7,753 

$  205,397 

$    90,341 

  $  (45,381) 

4,952 
$      (13,920) 

30,268 
(13,177) 
(5) 

(367) 
(575) 
3,006 
(8,838) 
(5,552) 
$  229,848 

30,404 
(15,234) 

(59) 
(1,066) 
3,144 
(7,799) 
4,952 
$  244,190 

See accompanying notes to consolidated financial statements. 

36 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                                                              
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

Note 1  
Summary of Significant Accounting Policies 

Summary of Operations Cass Information Systems, Inc. (the “Company”) provides payment and information services, which 
include processing and payment of transportation, energy, telecommunications and environmental invoices.  These services 
include the acquisition and management of data, information delivery and financial exchange. The consolidated balance sheet 
captions, “Accounts and drafts payable” and “Payments in excess of funding,”  represent  the  Company’s resulting financial 
position related to the payment services that are performed for customers.  The Company also provides a full range of banking 
services to individual, corporate and institutional customers through Cass Commercial Bank (the “Bank”), its wholly owned 
bank subsidiary. 

Basis of Presentation The accounting and reporting policies of the  Company and its subsidiaries conform to U.S. generally 
accepted accounting principles (“GAAP”).  The consolidated financial statements include the accounts of the Company and its 
wholly owned subsidiaries after elimination of intercompany transactions.  Certain amounts in the 2018 and 2017 consolidated 
financial  statements  have  been  reclassified  to  conform  to  the  2019  presentation.    Such  reclassifications  have  no  effect  on 
previously reported net income or shareholders’ equity.  

Use of Estimates In preparing the consolidated financial statements, Company management is required to make estimates and 
assumptions which significantly affect the reported amounts in the consolidated financial statements.  

Cash and Cash Equivalents For purposes of the consolidated statements of cash flows, the Company considers cash and due 
from banks, interest-bearing deposits in other  financial institutions,  federal funds sold and other short-term investments as 
segregated in the accompanying consolidated balance sheets to be cash equivalents. 

Investment in Debt Securities The Company classifies its debt marketable securities as available-for-sale.  Securities classified 
as available-for-sale are carried at fair value.  Unrealized gains and losses, net of the related tax effect, are excluded  from 
earnings and reported in accumulated other comprehensive income, a component of shareholders’ equity.  A decline in the fair 
value of any available-for-sale security below cost that is deemed other than temporary results in a charge to earnings and the 
establishment of a new cost basis for the security.  To determine whether impairment is other than temporary, the Company 
considers  guidance  provided  in  the  Financial  Accounting  Standards  Board  (“FASB”)  Accounting  Standards  Codification 
(“ASC”)  Topic  320,  Investments  –  Debt  and  Equity  Securities.    When  determining  whether  a  debt  security  is  other-than-
temporarily impaired, the Company assesses whether it has the intent to sell the security and whether it is more likely than not 
that the Company will be required to sell prior to recovery of the amortized cost basis.  Evidence considered in this assessment 
includes the reasons for impairment, the severity and duration of the impairment, changes in value subsequent to year-end and 
forecasted performance of the investee.  Premiums and discounts are amortized or accreted to interest income over the estimated 
lives of the securities using the level-yield method.  Interest income is recognized when earned.  Gains and losses are calculated 
using the specific identification method.   

Allowance for Loan Losses (“ALLL”) The ALLL is increased by provisions charged to expense and is available to absorb 
charge-offs, net of recoveries.  Management  utilizes a systematic, documented approach in determining the appropriate level 
of the ALLL.  Management’s approach provides for estimated credit losses on individually evaluated loans in accordance with 
FASB  ASC 310,  Allowance for Credit Losses (“ASC 310”). These estimates are based  upon  a  number  of factors, such as 
payment history, financial condition of the borrower, expected future cash flows and discounted collateral exposure.    

Estimated  credit  losses  inherent  in  the  remainder  of  the  portfolio  are  estimated  in  accordance  with  FASB  ASC  450, 
Contingencies. These loans are segmented into groups based on similar risk characteristics.  Historical loss rates for each risk 
group, which are updated quarterly, are generally quantified using all recorded loan charge-offs and recoveries over a prescribed 
look-back period.  These historical loss rates for each risk group are used as the starting point to determine the level of the 
allowance.   The  Company’s  methodology  incorporates  an  estimated  loss  emergence  period  for  each  risk  group.   The  loss 
emergence period is the period of time from when a borrower experiences a loss event and when the actual loss is recognized 
in the financial statements, generally at the time of initial charge-off of the loan balance.  The Company’s methodology also 
includes qualitative risk factors that allow management to adjust its estimates of losses based on the most recent information 
available and to address other limitations in the quantitative component that is based on historical loss rates.  Such risk factors 
are generally reviewed and updated quarterly, as appropriate, and are adjusted to reflect changes in national and local economic 
conditions  and  developments,  the  volume  and  severity  of  delinquent  and  internally  classified  loans,  loan  concentrations, 
assessment  of  trends  in  collateral  values,  assessment  of  changes  in  borrowers’  financial  stability,  and  changes  in  lending 
policies and procedures, including underwriting standards and collections, charge-off and recovery practices. 

Management believes the ALLL is adequate to absorb probable losses in the loan portfolio. Additionally, various regulatory 
agencies, as an integral part of their examination process, periodically review the Company’s ALLL. Such agencies may require 

37 

 
 
 
 
 
 
 
 
 
 
the Company to increase the ALLL based on their judgments and interpretations about information available to them at the 
time of their examinations. 

Premises  and  Equipment  Premises  and  equipment  are  stated  at  cost  less  accumulated  depreciation  and  amortization. 
Depreciation is computed over the estimated useful lives of the assets, or the respective lease terms for leasehold improvements, 
using straight-line and accelerated methods. Estimated useful lives do not exceed 40 years for buildings, the lesser of 10 years 
or the life of the lease for leasehold improvements and range from 3 to 7 years for software, equipment, furniture and fixtures. 
Maintenance and repairs are charged to expense as incurred. 

Intangible Assets Cost in excess of fair value of net assets acquired has resulted from business acquisitions.  Goodwill and 
intangible assets with indefinite useful lives are not amortized, but instead are tested for impairment at least annually.  Intangible 
assets with definite useful lives are amortized on a straight-line basis over their respective estimated useful lives.   

Periodically, the Company reviews intangible assets for events or changes in circumstances that may indicate that the carrying 
amount of the assets may not be recoverable.  Based on those reviews, adjustments of recorded amounts have not been required. 

Non-marketable Equity Investments The Company accounts for non-marketable equity investments, in which it  holds less 
than a 20% ownership, under the cost method.  Under the cost method of accounting, investments are carried at cost and are 
adjusted  only  for  other  than  temporary  declines  in  fair  value,  distributions  of  earnings  and  additional  investments.    The 
Company periodically evaluates whether any declines in fair value of its investments are other than temporary. In performing 
this evaluation, the  Company considers various factors including any decline in market price, where available, the investee's 
financial condition, results of operations, operating trends and other financial ratios.  Non-marketable equity investments are 
included in other assets on the consolidated balance sheets. 

Foreclosed Assets Real estate acquired as a result of foreclosure is initially recorded at fair value less estimated selling costs.  
Fair value is generally determined through the receipt of appraisals.  Any write down to fair value at the time the property is 
acquired is recorded as a charge-off to the allowance for loan losses.  Any decline in the fair value of the property subsequent 
to acquisition is recorded as a charge to non-interest expense. 

Treasury Stock Purchases of the Company’s common stock are recorded at cost.  Upon reissuance, treasury stock is reduced 
based upon the average cost basis of shares held. 

Comprehensive Income Comprehensive income consists of net income, changes in net unrealized gains (losses) on available-
for-sale  securities  and  pension  liability  adjustments  and  is  presented  in  the  accompanying  consolidated  statements  of 
shareholders' equity and consolidated statements of comprehensive income.  

Loans Interest on loans is recognized based upon the principal amounts outstanding. It is the Company’s policy to discontinue 
the accrual of interest when there is reasonable doubt as to the collectability of principal or  interest. Subsequent  payments 
received on such loans are applied to principal if there is any doubt as to the collectability of such principal; otherwise, these 
receipts are recorded as interest income. The accrual of interest on a loan is resumed when the loan is current as to payment of 
both  principal  and  interest  and/or  the  borrower  demonstrates  the  ability  to  pay  and  remain  current.    Loan  origination  and 
commitment fees on originated loans, net of certain direct loan origination costs, are deferred and amortized to interest income 
using the level-yield method over the estimated lives of the related loans. 

Impairment of Loans A loan is considered impaired when it is probable that a creditor will be unable to collect all amounts 
due, both principal and interest, according to  the contractual terms of the loan agreement. When measuring impairment, the 
expected future cash  flows of an impaired loan are discounted at the loan's effective interest rate. Alternatively, impairment 
could be measured by reference to an observable market price, if one exists, or the fair value of the collateral for a collateral-
dependent loan. Regardless of the historical measurement method used, the Company measures impairment based on the fair 
value of the collateral when the Company determines foreclosure is probable. Additionally, impairment of a restructured loan 
is measured by discounting the total expected future cash flows at the loan's effective rate of interest as stated in the original 
loan agreement. The Company uses its nonaccrual methods as discussed above for recognizing interest on impaired loans. 

Information Services Revenue A majority of the Company’s revenues are attributable to fees for providing services.  These 
services  include  transportation  invoice  rating,  payment  processing,  auditing,  and  the  generation  of  accounting  and 
transportation information.   The Company also processes, pays  and  generates  management information from electric,  gas, 
telecommunications, environmental, and other invoices.  The specific payment and information processing services provided 
to each customer are developed individually to meet each customer’s specific requirements.  The Company enters into service 
agreements with customers typically for fixed fees per transaction that are invoiced monthly.  Revenues are recognized in the 
period services are rendered and earned under the service agreements, as long as collection is reasonably assured. 

Income  Taxes  Deferred  tax  assets  and  liabilities are  recognized  for  the  estimated  future  tax  consequences  attributable  to 
differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. 
Deferred  tax  assets  and  liabilities  are  measured  using  enacted  tax  rates  in  effect  for  the  year  in  which  those  temporary 
tax  assets  are  reduced  if  necessary,  by  a  
differences  are  expected 

to  be  recovered  or  settled. 

  Deferred 

38 

 
 
 
 
 
 
 
 
 
 
 
 
deferred tax asset valuation allowance.  In the event  that management determines it is more likely than not that it will not be 
able to realize all or part of net deferred tax assets in the future, the Company adjusts the recorded value of deferred tax assets, 
which would result in a direct charge to  income  tax expense in  the period  that  such determination  is made.   Likewise, the 
Company will reverse the valuation allowance when realization of the deferred tax asset is expected.  The effect on deferred 
tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date.  The 
Company and its subsidiaries file U.S. federal and certain state income tax returns on a consolidated basis.  In addition, certain 
state jurisdictions are filed on a separate company basis by the Company or its subsidiaries. 

The Company recognizes and measures income tax benefits using a two-step model: 1) a tax position must be more likely than 
not to be sustained based solely on its technical merits in order to be recognized; and 2) the benefit  must be measured as the 
largest dollar amount of that position that is more likely than not to be sustained upon settlement. The difference between the 
benefit recognized for a tax position in this model and the tax benefit claimed on a tax return is treated as an unrecognized tax 
benefit. The Company recognizes income tax related interest and penalties in income tax expense. 

Earnings Per Share Basic earnings per share is computed by dividing net income by the weighted average number of common 
shares outstanding.  Diluted earnings per share is computed by dividing net income by the sum of the weighted average number 
of common shares outstanding and the weighted average number of potential common shares outstanding. 

Stock-Based Compensation The Company  follows FASB ASC 718,  Accounting for Stock Options and Other Stock-based 
Compensation (“ASC 718”), which requires that all stock-based compensation be recognized as an expense in the financial 
statements and that such cost be measured at the fair value of the award.    FASB ASC 718 also requires that excess tax benefits 
related to stock option exercises and restricted stock awards be reflected as financing cash inflows instead of operating cash 
inflows. 

Pension  Plans  The  amounts  recognized  in  the  consolidated  financial  statements  related  to  pension  are  determined  from 
actuarial valuations.  Inherent in these valuations are assumptions including expected return on plan assets, discount rates at 
which the liabilities could be settled at December 31, 2019, rate of increase in future compensation levels and mortality rates.  
These assumptions are updated annually and are disclosed in Note 10. The Company follows FASB ASC 715 - Compensation 
– Retirement Benefits (“ASC 715”), which requires companies to recognize the overfunded or underfunded status of a defined 
benefit postretirement plan as an asset or liability in its consolidated balance sheet and to recognize changes in that funded 
status in the year in which the changes occur through comprehensive income.  The funded status is measured as the difference 
between the fair value of the plan assets and the projected benefit obligation as of the date of its fiscal year-end.   

Fair  Value  Measurements  The  Company  follows  the  provisions  of  FASB  ASC  820  -  Fair  Value  Measurements  and 
Disclosures, which defines  fair value, establishes a  framework for  measuring fair  value in GAAP, and outlines disclosures 
about  fair  value  measurements.  Fair value  is defined  as  the exchange price that  would be received for an asset or paid to 
transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction 
between  market  participants on the  measurement date.   A three-level hierarchy for valuation techniques is used to  measure 
financial assets and financial liabilities at fair value.  This hierarchy is based on whether the valuation inputs are observable or 
unobservable.  Financial instrument valuations are considered Level 1 when they are based on quoted prices in active markets 
for identical assets or liabilities.  Level 2 financial instrument valuations use quoted prices for similar assets or liabilities, quoted 
prices in markets that are not active, or other  inputs  that  are observable or can  be corroborated by  observable market data.  
Financial instrument valuations are considered Level 3 when they are determined using pricing models, discounted cash flow 
methodologies  or  similar  techniques  and  at  least  one  significant  model  assumption  or  input  is  unobservable,  and  when 
determination of  the  fair value requires significant  management judgment or estimation.   The Company records securities 
available for sale at their fair values on a recurring basis using Level 2 valuations.  Additionally, the Company records impaired 
loans and other real estate owned at their fair value on a nonrecurring basis.  The nonrecurring fair value adjustments typically 
involve application of lower-of-cost-or-market accounting or impairment write-downs of individual assets. 

Impact of New and Not Yet Adopted Accounting Pronounce ments 

In February 2016, the FASB issued ASU No. 2016-02, Leases (ASC Topic 842).  The ASU improves financial reporting about 
leasing transactions. The ASU affects all companies and other organizations that lease assets such as real estate, airplanes, and 
manufacturing  equipment.    Consistent  with  current  generally  accepted  accounting  principles  (“GAAP”),  the  recognition, 
measurement,  and  presentation  of  expenses  and  cash  flows  arising  from  a  lease  by  a  lessee  primarily  will  depend  on  its 
classification  as  a  finance  or  operating  lease.  However,  unlike  current  GAAP—which  requires  only  capital  leases  to  be 
recognized on the balance sheet—the new ASU requires both types of leases to be recognized on the balance sheet. The ASU 
also  requires  disclosures  to  help  investors  and  other  financial  statement  users  better  understand  the  amount,  timing,  and 
uncertainty of cash flows arising  from leases. These disclosures include qualitative and quantitative requirements, providing 
additional information about the amounts recorded in the financial statements.  The Company elected to apply ASU 2016-02 
as of the beginning of  the period of adoption (January 1, 2019) and has not restated comparative periods. The Company has 
elected to apply the package of practical expedients allowed by the new standard under which the Company need not reassess 
(i) whether any expired or existing contracts are or contain leases, (ii) the lease classification for any expired or existing leases 

39 

 
 
 
 
 
 
 
 
and (iii) initial direct costs for any existing leases. Adoption of the ASU on January 1, 2019 resulted in the recognition of lease 
liabilities totaling $7,808,000 and the right-of-use assets totaling $7,383,000. The initial balance sheet gross up upon adoption 
was related to operating leases of certain real estate properties. See Note 18 – Leases for additional disclosures related to leases. 

Note 2 
Capital Require ments and Regulatory Restrictions 

The Company and the Bank are subject to various regulatory capital requirements administered by the federal banking agencies. 
Failure to meet minimum capital requirements can result in certain mandatory, and possibly additional discretionary actions by 
regulators that, if undertaken, could have a direct material effect on the Company’s consolidated financial statements. Under 
capital  adequacy  guidelines,  the  Company  and  the  Bank  must  meet  specific  capital  guidelines  that  involve  quantitative 
measures of assets, liabilities and certain  off-balance sheet items as calculated  under regulatory accounting practices. The 
Company’s and the Bank’s capital amounts and classifications are also subject to qualitative judgments by the regulators about 
components, risk weightings and other factors.  

Quantitative  measures established by regulators to ensure  capital adequacy require the Company  and  the Bank  to  maintain 
minimum amounts and ratios of total and Tier I capital and common equity Tier I capital to risk-weighted assets, and of Tier I 
capital to average assets. Management believes that as of  December 31, 2019 and 2018, the Company and the Bank met all 
capital adequacy requirements to which they are subject. 

Effective July 2, 2013, the Federal Reserve Board approved final rules known as the “Basel III Capital Rules” that substantially 
revised  the  risk-based  capital  and  leverage  capital  requirements  applicable  to  bank  holding  companies  and  depository 
institutions, including  the  Company and  the Bank.  The Basel  III  Capital Rules  implement aspects of  the Basel  III capital 
framework agreed upon by the Basel Committee and incorporate changes required by the Dodd-Frank Wall Street Reform and 
Consumer Protection Act. Among other things, the Basel III Capital Rules establish stricter capital requirements and calculation 
standards, as well as more restrictive risk weightings for certain loans and facilities. The Basel III Capital Rules were effective 
for the Company and the Bank on January 1, 2015, subject to a phase-in period that ended on December 31, 2019. 

The Bank is also subject to the regulatory framework for prompt corrective action. As of December 31, 2019, the most recent 
notification from the regulatory agencies categorized the Bank as well-capitalized. To be categorized as well-capitalized, the 
Bank must  maintain minimum total risk-based, common equity Tier I risk-based, Tier I risk-based, and Tier I leverage ratios 
as set forth in the table below. There are no conditions or events since that notification that management believes have changed 
the Bank’s category. 

The Company has traditionally paid a quarterly cash dividend to its shareholders. Subsidiary dividends can be a significant 
source of funds for payment of dividends by the Company to its shareholders.  Banking regulations may limit the amount of 
dividends that may be paid. Approval by regulatory authorities is required if the effect of dividends declared would cause the 
regulatory capital of the Bank to fall below specified minimum levels. Approval is also required if dividends declared exceed 
the net profits for that year combined with the retained net profits for the preceding two years. Under the foregoing dividend 
restrictions and  while  maintaining its “well capitalized” status,  at  December 31, 2019,  unappropriated retained earnings of 
$42,487,000 were available at the Bank for the declaration of dividends to the Company without prior approval from regulatory 
authorities.  In addition to regulatory requirements and considerations, any payment of dividends in the future will depend on 
the Company’s earnings, financial condition and other factors considered relevant by the Company’s Board of Directors. 

There were no restricted funds on deposit used to meet regulatory reserve requirements at December 31, 2019 and 2018. 

The Company’s and the Bank’s actual and required capital amounts and ratios are as follows: 

(In thousands) 
At December 31, 2019 
Total capital (to risk-weighted assets) 
  Cass Information Systems, Inc. 

        Cass Commercial Bank 
Common Equity Tier I Capital (to risk-
weighted assets) 

  Cass Information Systems, Inc. 
  Cass Commercial Bank 

Tier I capital (to risk-weighted assets) 
  Cass Information Systems, Inc. 
  Cass Commercial Bank 
Tier I capital (to average assets) 

  Cass Information Systems, Inc. 
  Cass Commercial Bank 

Actual 

  Amount 

Ratio 

Capital 
 Requirements 
  Amount  Ratio 

Requirement to be 
Well-Capitalized 
Amount  Ratio   

$  249,954 
154,011 

19.70 %                    
19.32  

$  101,530 
63,778 

8.00 % 
8.00  

$  N/A  N/A % 
79,722  10.00  

239,398 
145,673 

239,398 
145,673 

239,398 
145,673 

18.86  
18.27  

18.86  
18.27  

13.24  
16.64  

40 

57,110 
35,875 

4.50  
4.50  

76,147 
47,833 

6.00  
6.00  

72,329 
35,012 

4.00  
4.00  

N/A  N/A  
6.50  

51,819 

  N/A  N/A  
8.00  

63,778 

N/A  N/A  
5.00  

43,765 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
  
  
 
  
 
  
 
 
 
 
At December 31, 2018 
Total capital (to risk-weighted assets) 
  Cass Information Systems, Inc. 

        Cass Commercial Bank 
Common Equity Tier I Capital (to risk-
weighted assets) 

  Cass Information Systems, Inc. 
  Cass Commercial Bank 

Tier I capital (to risk-weighted assets) 
  Cass Information Systems, Inc. 
  Cass Commercial Bank 
Tier I capital (to average assets) 

  Cass Information Systems, Inc. 
  Cass Commercial Bank 

Note 3 
Investment in Securities  

$  244,660 
137,894 

21.38 %                    
18.31  

$  91,550 
60,257 

8.00 % 
8.00  

$  N/A 

N/A % 

75,321  10.00  

234,435 
130,037 

234,435 
130,037 

234,435 
130,037 

20.49  
17.26  

20.49  
17.26  

13.89  
15.35  

51,497 
33,895 

4.50  
4.50  

68,662 
45,193 

6.00  
6.00  

67,500 
33,884 

4.00  
4.00  

N/A  N/A  
6.50  

48,959 

  N/A  N/A  
8.00  

60,257 

N/A  N/A  
5.00  

42,354 

Investment securities available-for-sale are recorded at fair value on a recurring basis.  The Company’s investment securities 
available-for-sale at December 31, 2019 and 2018 are measured at fair value using Level 2 valuations.  The market evaluation 
utilizes several sources which include “observable inputs” rather than “significant unobservable inputs” and therefore falls into 
the Level 2 category.  The table below presents the balances of securities available-for-sale measured at fair value on a recurring 
basis.  The amortized cost,  gross unrealized  gains,  gross  unrealized losses and fair value of  debt and equity securities  are 
summarized as follows: 

(In thousands) 
State and political subdivisions 
U.S. government agencies 
Certificates of deposit 
  Total 

(In thousands) 
State and political subdivisions 
U.S. government agencies 
Certificates of deposit 
  Total 

December 31, 2019 

Gross 
Unrealized 
Gains 

Gross 
Unrealized 
Losses 

$ 

$ 

13,727 
507 
─ 
14,234 

$ 

$ 

─ 
169 
─ 
169 

December 31, 2018 
Gross 
Unrealized 
Losses 

Gross 
Unrealized 
Gains 

$ 

$ 

3,791 
86 
─ 
3,877 

$ 

$ 

1,806 
1,417 
─ 
3,223 

Amortized 
Cost 

$  310,720 
97,380 
500 
$  408,600 

Amortized 
Cost 

$  332,732 
106,153 
1,995 
$  440,880 

Fair Value 

324,447 
97,718 
500 
422,665 

Fair Value 

334,717 
104,822 
1,995 
441,534 

$ 

$ 

$ 

$ 

The fair values of securities with unrealized losses are as follows: 

Less than 12 months 

December 31, 2019 
12 months or more 

(In thousands) 
State and political subdivisions  $ 
U.S. government agencies 
Certificates of deposit 
  Total  

$ 

(In thousands) 
State and political subdivisions  $ 
U.S. government agencies 
Certificates of deposit 
  Total  

$ 

Estimated  Unrealized  Estimated  Unrealized 
Fair Value 

Fair Value 

Losses 

Losses 

Total 
Estimated  Unrealized 
Fair value 

Losses 

─  $ 

3,801 
─ 
3,801  $ 

─  $ 
12 
─ 
12  $ 

─  $ 

17,593 
─ 
17,593  $ 

─  $ 

157 
─ 
157  $ 

─  $ 

21,394 
─ 
21,394  $ 

─ 
169 
─ 
169 

Less than 12 months 

December 31, 2018 
12 months or more 

Total 

Estimated  Unrealized  Estimated  Unrealized  Estimated 
Fair value 
Fair Value 
Fair Value 

Losses 

Losses 

Unrealized 
Losses 

91,248  $ 
30,409 
─ 
121,657  $ 

556  $ 
130 
─ 
686  $ 

41 

60,546  $ 
38,005 
─ 
98,551  $ 

1,250  $  151,794  $ 
1,287 
─ 

68,414 
─ 

2,537  $  220,208  $ 

1,806 
1,417 
─ 
3,223 

 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
There were 9 securities, or 3% of the total (7 greater than 12 months), in an unrealized loss position as of December 31, 2019 
compared to 136 securities, or 43% (61 greater than 12 months), in an unrealized loss position as of December 31, 2018.   All 
unrealized  losses  are  reviewed  to  determine  whether  the  losses  are  other  than  temporary.    Management  believes  that  all 
unrealized losses are temporary since they are market driven, the Company does not have the intent to sell the security, and it 
is more likely than not that the Company will not be required to sell prior to recovery of the amortized basis. 

The  amortized  cost  and  fair  value  of  debt  and  equity  securities  by  contractual  maturity  are  shown  in  the  following  table. 
Expected  maturities  may differ from contractual  maturities because  borrowers  have the right to prepay obligations  with or 
without prepayment penalties. 

December 31, 2019 

(In thousands) 
Due in 1 year or less 
Due after 1 year through 5 years 
Due after 5 years through 10 years 
Due after 10 years 
No stated maturity 
  Total 

Amortized Cost 

$ 

51,219 
97,799 
  222,143 
37,439 
─ 
$  408,600 

Fair Value 
$ 

51,485 
100,179 
233,289 
37,712 
─ 
422,665 

$ 

The premium related to the purchase of state and political subdivisions was $6,408,000 and $6,857,000 in 2019 and 2018, 
respectively. 

There were no securities pledged to secure public deposits and for other purposes at December 31, 2019. 

Proceeds from sales of debt securities classified as available-for-sale were $4,648,000 in 2019, $58,520,000 in 2018, and $0 in 
2017.  Gross realized gains on the sales in 2019, 2018, and 2017 were $19,000, $180,000, and $0, respectively.  Gross realized 
losses on sales in 2019, 2018, and 2017 were $0, $222,000, and $0, respectively. 

Loans  
Note 4 

The Company originates commercial, industrial and real estate loans to businesses and faith-based ministries throughout the 
metropolitan St. Louis, Missouri area, Orange County, California, Colorado Springs, Colorado and other selected cities in the 
United States.  The Company does not  have any particular concentration of  credit in any one economic sector;  however, a 
substantial portion of the commercial and industrial loans is extended to privately-held commercial companies and franchises 
in these market areas and are generally secured by the assets of the business. The Company also has a substantial portion of 
real estate loans secured by  mortgages that are extended to faith-based ministries in its market area and selected cities in the 
United States. 

A summary of loan categories is as follows: 

(In thousands) 
Commercial and industrial 
Real estate 
  Commercial: 
  Mortgage 
  Construction 

  Faith-based: 

  Mortgage 
  Construction 

Other 

  Total loans 

December 31,  

2019 
323,857 

$ 

$ 

2018 
277,091 

101,654 
25,299 

305,826 
15,945 
57 
772,638 

$ 

$ 

95,605 
11,858 

316,147 
20,576 
310 
721,587 

42 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table presents the aging of loans by loan categories at December 31, 2019: 

(In thousands) 
Commercial and industrial 
Real estate 
  Commercial: 
  Mortgage 
  Construction 

  Faith-based: 

  Mortgage 
  Construction 

Other 
Total 

Performing 

Nonperforming 

30-59 
Days 

60-89 
Days 

90 Days 
and 
Over 

Non-
accrual 

$ 

  $ 

 

$ 

  $ 

  $ 

  Current 
323,857 
$ 

101,654 
25,299 

305,826 
15,945 
57 
772,638 

$ 

$ 

 
 

 
 
 
  $ 

 
 

 
 
 
 

$ 

 
 

 
 

 
 
 
  $ 

             
 
 
  $ 

The following table presents the aging of loans by loan categories at December 31, 2018: 

(In thousands) 
Commercial and industrial 
Real estate 
  Commercial: 
  Mortgage 
  Construction 

  Faith-based: 

  Mortgage 
  Construction 

Other 
Total 

Performing 

Nonperforming 

30-59 
Days 

60-89 
Days 

90 Days 
and 
Over 

Non- 
accrual 

$ 

  $ 

 

$ 

  $ 

  $ 

  Current 
277,091 
$ 

95,605 
11,858 

316,147 
20,576 
310 
721,587 

$ 

$ 

 
 

 
 
 
  $ 

 
 

 
 
 
 

$ 

 
 

 
 

 
 
 
  $ 

             
 
 
  $ 

Total 
Loans 
323,857 

101,654 
25,299 

305,826 
15,945 
57 
772,638 

Total 
Loans 
277,091 

95,605 
11,858 

316,147 
20,576 
310 
721,587 

The following table presents the credit exposure of the loan portfolio by internally assigned credit grade as of December 31, 
2019: 

Loans 
Subject to 
Normal 
Monitoring(1)  

  $ 

321,554  $ 

Performing 
Loans Subject to 
Special 
Monitoring(2) 
2,303 

$ 

100,346 
25,299 

1,308 
 

Nonperforming 
Loans Subject 
to Special 
Monitoring(2) 

 

  
   

  Total Loans 
323,857 
$ 

101,654 
25,299 

(In thousands) 
Commercial and industrial 
Real estate 
  Commercial: 
  Mortgage 
  Construction 

  Faith-based: 

  Mortgage 
  Construction 

304,513 
15,945 
57 
767,714  $ 

1,313 
 
 
4,924 

   
   
   
 

305,826 
15,945 
57 
772,638 

Other 
Total 
(1) Loans subject to normal monitoring involve borrowers of acceptable-to-strong credit quality and risk, who have the apparent ability to 
satisfy their loan obligation. 
(2) Loans subject to special monitoring possess some credit deficiency or potential weakness which requires a high  level of management 
attention. 

  $ 

$ 

$ 

43 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table presents the credit exposure of the loan portfolio by internally assigned credit grade as of December 31, 
2018: 

Loans 
Subject to 
Normal 
Monitoring(1) 

  $ 

275,308  $ 

Performing 
Loans Subject to 
Special 
Monitoring (2) 
1,783 

$ 

95,447 
11,858 

158 
 

Nonperforming 
Loans Subject to 
Special 
Monitoring (2) 

   

 
 

  Total Loans 
277,091 
$ 

95,605 
11,858 

(In thousands) 
Commercial and industrial 
Real estate 
  Commercial: 
  Mortgage 
  Construction 

  Faith-based: 

  Mortgage 
  Construction 

314,940 
20,576 
310 
718,439  $ 

1,207 
 
 
3,148 

 
 
 
 

316,147 
20,576 
310 
721,587 

Other 
Total 
(1) Loans subject to normal monitoring involve borrowers of acceptable-to-strong credit quality and risk, who have the apparent ability to 
satisfy their loan obligation. 
(2) Loans subject to special monitoring possess some credit deficiency or potential weakness which requires a high  level of management 
attention. 

  $ 

$ 

$ 

Impaired loans consist primarily of nonaccrual loans, loans greater than 90 days past due and still accruing interest and troubled 
debt restructurings, both performing and non-performing. Troubled debt restructuring involves the granting of a concession to 
a borrower  experiencing financial difficulty resulting in the  modification of terms of  the loan, such as changes in payment 
schedule or interest rate.  There was no ALLL related to impaired loans at both December 31, 2019 and 2018.  There were no 
non-accrual loans at December 31, 2019 and 2018.  There were no loans delinquent 90 days or more and still accruing interest 
at  both  December  31,  2019  and  2018.    At  December  31,  2019  and  2018,  there  were  no  loans  classified as  troubled  debt 
restructuring.  The average balances of impaired loans during 2019, 2018 and 2017 were $0, $0, and $166,000, respectively.  
Income that would have been recognized on non-accrual loans under the original terms of the contract was $0, $0, and $24,000 
for 2019, 2018, and 2017, respectively.  Income that was recognized on nonaccrual loans was $0, $0, and $17,000, for 2019, 
2018, and 2017 respectively.  There were no foreclosed assets as of December 31, 2019 or 2018. 

The Company does not record loans at fair  value on a recurring basis.  Once a loan is identified as impaired, management 
measures impairment in accordance with FASB ASC 310.  At December 31, 2019 and 2018, there were no impaired loans.  
The fair value of the collateral is based upon an observable market price or current appraised value and therefore, the Company 
classifies these assets as nonrecurring Level 3. 

A summary of the activity in the allowance for loan losses for the period ended December 31, 2019 is as follows: 

(In thousands) 
Commercial and industrial 
Real estate 
  Commercial: 
  Mortgage 
  Construction 

  Faith-based: 

  Mortgage 
  Construction 

Other 
Total 

December 31, 
2018 

Charge-
Offs 

  Recoveries 

$ 

4,179  $ 

  $ 

81 

$ 

Provision 
593 

December 31, 
2019 

$ 

4,853 

1,417 
89 

3,961 
155 
424 
10,225  $ 

$ 

 
 

 
 
 
  $ 

 
 

 
 
 
81 

$ 

105 
101 

(135) 
(35) 
(379) 
250 

$ 

1,522 
190 

3,826 
120 
45 
10,556 

44 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A summary of the activity in the allowance for loan losses for the period ended December 31, 2018 is as follows: 

(In thousands) 
Commercial and industrial 
Real estate 
  Commercial: 
  Mortgage 
  Construction 

  Faith-based: 

  Mortgage 
  Construction 
Industrial Revenue Bond 
Other 
Total 

December 31, 
2017 

Charge-
Offs 

  Recoveries 

$ 

3,652  $ 

  $ 

20 

$ 

Provision 
507 

December 31, 
2018 

$ 

4,179 

1,394 
70 

3,962 
196 
52 
879 
10,205  $ 

$ 

 
 

 
 
 
 
  $ 

 
 

 
 
 
 
20 

$ 

23 
19 

(1) 
(41) 
(52) 
(455) 
 

$ 

1,417 
89 

3,961 
155 
 
424 
10,225 

As of December 31, 2019 and 2018, there were loans totaling $167,429 and $278,153, respectively, to affiliates of executive 
officers or directors. 

Note 5 
Pre mises and Equipme nt  

A summary of premises and equipment is as follows: 

(In thousands) 
Land 
Buildings 
Leasehold improvements 
Furniture, fixtures and equipment 
Purchased software 
Internally developed software 

Less accumulated depreciation  
Total 

          December 31, 

2019 
$ 
873 
  14,763 
1,843 
  12,104 
3,973 
  18,780 
  52,336 
  31,809 
$  20,527 

2018 
873 
14,684 
2,537 
16,332 
5,043 
17,428 
56,897 
34,866 
22,031 

$ 

$ 

Total  depreciation  charged  to  expense  in  2019,  2018  and  2017  amounted  to  $4,227,000,  $3,954,000,  and  $3,624,000, 
respectively. 

Note 6 
Acquired Intangible Assets 

The Company accounts for intangible assets in accordance with FASB ASC 350, Goodwill and Other Intangible Assets (“ASC 
350”), which requires that intangibles with indefinite useful lives be tested annually for impairment and those with finite useful 
lives be amortized over their useful lives.  

In September 2019, the Company acquired the assets of Gateway Giving, LLC and recorded intangible assets of $4,983,000.  
Those intangible assets were valued at $2,610,000 for software, $1,693,000 for goodwill, $490,000 for the customer list, and 
$190,000 for the trade name. The amounts for these intangible assets were originally recorded on a provisional basis and have 
been adjusted upon the completion of a valuation.  The goodwill is deductible for tax purposes over 15 years, starting in 2019.  
The intangible assets and results of Gyve are included in the Banking Services operating segment. 

The purchase price of the acquisition consisted of a cash payment of $3,000,000 and a potential earnout of $4,000,000. The 
Company recorded the earnout component to be $1,983,000.  The fair value of the contingent consideration was estimated on 
the acquisition date as the present value of the expected future contingent payments which were determined using a scenario-
based model. Any changes in the estimated fair value of  the contingent earn-out consideration, up  to the contracted amount, 
will be reflected in the results of operations in future periods as they are identified. 

45 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Details of the Company’s intangible assets are as follows: 

(In thousands) 
Assets eligible for amortization: 

Customer lists 
Patent 
Non-compete agreements 
Software 
Trade Name 
Other 

Unamortized intangible assets: 

December 31, 2019 

December 31, 2018 

Gross Carrying 
Amount 

Accumulated 
Amortization 

Gross Carrying 
Amount 

Accumulated 
Amortization 

$ 

$ 

4,778 
72 
332 
2,844 
190 
500 

$ 

(3,463) 
(20) 
(332) 
(358) 
(3) 
(259) 

$ 

4,288 
72 
332 
234 
 
500 

(3,071) 
(16) 
(326) 
(234) 
 
(225) 

(227) 
(4,099) 

Goodwill (1) 

(227) 
Total intangible assets 
(4,662) 
(1)Amortization through December 31, 2001 prior to adoption of FASB ASC 350. 

14,489 
23,205 

$ 

$ 

12,796 
18,222 

$ 

$ 

The customer lists are amortized over 7 and 10 years; the patents over 18 years, the non-compete agreements over 2 and 5 
years, software over 3 years and 7 years, the trade name over 20 years and other intangible assets over 15 years. Amortization 
of intangible assets amounted to $563,000, $442,000, and $427,000 for the years ended December 31, 2019, 2018 and 2017, 
respectively.  Estimated future amortization of intangibles is $859,000 in both 2020 and 2021, $540,000 in both 2022 and 2023, 
and $498,000 in 2024. 

Note 7 
Interest-Bearing Deposits  

Interest-bearing deposits consist of the following: 

(In thousands) 
Interest-bearing demand deposits 
Savings deposits 
Time deposits: 
       Less than $100 

$100 to less than $250 
$250 or more 

Total 
Weighted average interest rate 

Interest on deposits consists of the following: 

(In thousands) 
Interest-bearing demand deposits 
Savings deposits 
Time deposits: 
       Less than $100 

$100 to less than $250 
$250 or more 

Total 

            December 31, 

2019 
322,027  $ 
13,051 

2018 
322,709 
13,502 

4,927 

4,862 

       48,353                          

       51,658                          

17,687 
406,045  $ 

1.32% 

15,937 
408,668 
1.00% 

$ 

$ 

December 31, 
2018 
2,832  $ 
109 

$ 

433 
152 
210 
3,736  $ 

$ 

2019 
3,686 
103 

905 
216 
281 
5,191 

$ 

$ 

2017 
1,611 
79 

234 
114 
149 
2,187 

The scheduled maturities of time deposits are summarized as follows: 

(In thousands) 
Due within: 

  One year 
  Two years 
  Three years 
  Four years 
  Five years 

Total 

December 31, 

2019 

2018 

Percent 
 of Total 

67.5% 
      22.3 
       7.8 
       2.4 
        
100.0% 

Amount  

$ 

$ 

51,154 
18,262 
140 
983 
1,918 
72,457 

Percent 
 of Total 

70.6% 
      25.2 
       0.2 
       1.4 
       2.6 
100.0% 

Amount 

$ 

$ 

47,881 
15,813 
5,584 
1,689 
 
70,967 

46 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
     
   
     
   
     
   
     
   
     
   
     
   
     
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 8 
Unused Available Lines of Credit 

As of December 31, 2019,  the Bank  had unsecured lines of credit at correspondent banks to purchase federal funds up to a 
maximum  of  $83,000,000  at  the  following  banks:  US  Bank,  $20,000,000;  UMB  Bank  $20,000,000;  Wells  Fargo  Bank, 
$15,000,000; PNC Bank, $12,000,000; Frost National Bank, $10,000,000; and JPM Chase Bank, $6,000,000.  As of December 
31, 2019, the Bank had secured lines of credit with the Federal Home Loan Bank of $192,045,000 collateralized by commercial 
mortgage loans.  At December 31, 2019, the Company had lines of credit from UMB Bank of $50,000,000 and First Tennessee 
Bank of $50,000,000 collateralized by state and political subdivision securities.  There was $18,000,000 outstanding under the 
lines  of  credit  discussed  above  at  December  31,  2019  and  no  amounts  outstanding  at  December  31,  2018.  The  amount 
outstanding at the end of the 2019 was borrowed on December 31, 2019 and repaid on January 2, 2020. 

Note 9 
Common Stock and Earnings per Share 

The table below shows activity in the outstanding shares of the Company’s common stock during 2019.  

Shares outstanding at January 1 
Issuance of common stock: 

Employee restricted stock grants 
Employee SARs exercised 

       Directors’ compensation 
Shares repurchased 
Shares outstanding at December 31 

2019 
14,611,286 

18,121 
27,274 
12,278 
(154,593) 
14,514,366 

Basic earnings per share is computed by dividing net income by the weighted average number of common shares outstanding.  
Diluted earnings per share is computed by dividing net income by the sum of the weighted average number of common shares 
outstanding and the weighted average number of potential common shares outstanding.  Under the treasury stock method, stock 
appreciation rights (“SARs”) are dilutive when the average market price of the Company’s common stock, combined with the 
effect of any unamortized compensation expense, exceeds the SAR price during a period.  Anti-dilutive shares are those SARs 
with prices in excess of the current market value.  

The calculations of basic and diluted earnings per share are as follows: 

(In thousands except share and per share data) 
Basic: 

Net income 

  Weighted average common shares outstanding 

Basic earnings per share 

Diluted: 

Net income 

$ 

$ 

$ 

  Weighted average common shares outstanding 
Effect of dilutive restricted stock, performance 
 based restricted stock (“PBRS”), and SARs                                  
Weighted average common shares outstanding 
     assuming dilution 

Diluted earnings per share 

$ 

Note 10 
Employee Benefit Plans   

2019 

30,404 
14,434,445 
2.11 

30,404 
14,434,445 

December 31, 
2018 

2017 

$ 

$ 

$ 

30,268 
14,675,136 
2.06 

30,268 
14,675,136 

$ 

$ 

$ 

25,014 
14,700,558 
1.70 

25,014 
14,700,558 

257,480 

239,066 

215,332 

14,691,925 
2.07 

14,914,202 
2.03 

14,915,890 
1.68 

$ 

$ 

Defined Benefit Plan  
The Company has a noncontributory defined-benefit pension plan (the “Plan”), which covers eligible employees.  Effective 
December 31, 2016, the Plan was closed to all new participants. The Company accrues and  makes contributions designed to 
fund normal service costs on a current basis using the projected  unit credit with service proration method to amortize prior 
service costs arising from improvements in pension benefits and qualifying service prior to the establishment of the Plan over 
a period of approximately 30 years.   

A summary of  the activity in  the Plan’s  projected  benefit  obligation, assets,  funded  status and amounts recognized in  the 
Company’s consolidated balance sheets is as follows: 

47 

 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(In thousands) 
Projected benefit obligation: 
Balance, January 1 
Service cost 
Interest cost 
Actuarial loss (gain) 
Benefits paid 
Balance, December 31 
Plan assets: 

Fair value, January 1 
Actual return 
Employer contribution 
Benefits paid 
Fair value, December 31 
Funded status: 
Accrued pension liability 

2019 

2018 

$ 

$ 

$ 

$ 

$ 

96,401  $ 
3,554 
4,103 
18,334 
(2,565) 
119,827  $ 

74,580  $ 
15,719 
6,900 
(2,565) 
94,634  $ 

98,790 
4,017 
3,703 
(7,768) 
(2,341) 
96,401 

81,427 
(4,506) 
― 
(2,341) 
74,580 

(25,192)  $ 

(21,821) 

The following represent the major assumptions used to determine the projected benefit obligation of the Plan.  For 2019 and 
2018, the Plan’s expected benefit cash flows were discounted using the FTSE Above Median Double-A Curve while in 2017, 
the  Plan’s  expected  benefit  cash  flows  were  discounted  using  the  Citibank  Above  Median  Curve.  For  2019,  the  Pri-2012 
Mortality Table and MP-2019 Mortality Improvement Scale were used.   For 2018, the RP-2014 Mortality Table and the MP-
2018 Mortality Improvement Scale were used.  For 2017, the RP-2014 Mortality Table and MP-2017 Mortality Improvement 
Scale were used.  

Weighted average discount rate 
Rate of increase in compensation levels 

2019 
3.30% 
(a) 

2018 
4.30% 
(a) 

2017 
3.75% 
(a) 

(a)  6.0% graded down to 3.25% over the first seven years of service. 

The  accumulated  benefit  obligation  was  $103,736,000  and  $83,724,000  as  of  December  31,  2019  and  2018,  respectively.  
During 2019, the Company made a contribution of $6,900,000 to the Plan. The Company has not determined if it will make a 
contribution to the Plan in 2020.  The following pension benefit payments, which reflect expected future service, as appropriate, 
are expected to be paid by the Plan: 

2020 
2021 
2022 
2023 
2024 
2025-2029 

  Amount 

$3,098,000 
3,367,000 
3,766,000 
4,196,000 
4,488,000 
27,343,000 

The Plan’s pension cost included the following components: 

(In thousands) 
Service cost – benefits earned during the year 
Interest cost on projected benefit obligations 
Expected return on plan assets 
Net amortization and deferral 
Net periodic pension cost 

For the Year Ende d 
December 31, 
2018 
4,017  $ 
3,703 
(5,202) 
1,522 
4,040  $ 

2019 
3,555  $ 
4,103 
(4,753) 
1,559 
4,464  $ 

$ 

$ 

The following represent the major assumptions used to determine the net pension cost of the Plan: 

Weighted average discount rate 
Rate of increase in compensation levels 
Expected long-term rate of return on assets 

2019 
4.30% 
(a) 
6.50% 

2018 
3.75% 
(a) 
6.50% 

(a) 

 6.0% graded down to 3.25% over the first seven years of service 

48 

2017 
3,733 
3,621 
(4,681) 
1,382 
4,055 

2017 
4.25% 
(a) 
6.50% 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For 2019, the RP-2014 Mortality Table and the MP-2018  Mortality  Improvement Table were used.   For 2018, the RP-2014 
Mortality Table and the MP-2017 Mortality Improvement Table were used. For 2017, the RP-2014 Mortality Table and the MP-
2016 Mortality Improvement Table were used.  

The investment objective for the Plan is to maximize total return with a tolerance for average risk.  Asset allocation is a balance 
between fixed income and equity investments, with a  target allocation of approximately 51%  fixed income, 19% U.S. equity 
and 30% non-U.S. equity.  Due to volatility in the market, this target allocation is not always desirable and asset allocations can 
fluctuate between acceptable ranges.  The fixed income component is invested in pooled investment grade securities.  The equity 
components are invested in pooled large cap, small/mid cap and non-U.S. stocks.  The expected one-year nominal returns and 
annual standard deviations are shown by asset class below: 

Asset Class 

% of Total Portfolio 

One-Year Nominal 
Return 

Annual Standard 
Deviation 

Core Fixed Income 
Large Cap U.S. Equities 
Small Cap U.S. Equities 
International (Developed) 
International (Emerging) 

51% 
14% 
5% 
25% 
5% 

3.78% 
6.55% 
7.58% 
7.86% 
10.24% 

3.90% 
15.30% 
19.00% 
17.22% 
25.05% 

Applying appropriate correlation factors between each of the asset classes the long-term rate of return on assets is estimated 
to be 6.50%. 

A summary of the fair value measurements by type of asset is as follows: 

Fair Value Measure ments as of December 31, 
2018 
2019 

(In thousands) 
Cash 
Equity securities 
  U.S. Small/Mid Cap Growth 
  Non-U. S. Core 
  U.S. Large Cap Passive 
  Emerging Markets 
Fixed Income 
  U.S. Core  
  U.S. Passive 
   Opportunistic 

  Total 

Total 

$462 

4,491 
23,975 
13,523 
4,559 

27,046 
15,255 
5,323 
$94,634 

Quoted Prices 
in Active 
Markets for 
Identical 
Assets 
(Level 1) 

Significant 
Observable 
Inputs 
(Level 2) 

$462 

$       ― 

Total 

$423 

3,405 
18,398 
10,471 
3,217 

4,491 
23,975 
13,523 
4,559 

27,046 
15,255 
5,323 
$94,172 

10,609 
23,827 
4,230 
$74,580 

― 
― 
― 
― 

― 
― 
― 
$462 

Quoted Prices 
in Active 
Markets for 
Identical 
Assets 
(Level 1) 

Significant 
Observable 
Inputs 
(Level 2) 

$423 

$       ― 

― 
― 
― 
― 

― 
― 
― 
$423 

3,405 
18,398 
10,471 
3,217 

10,609 
23,827 
4,230 
$74,157 

Supplemental Executive Retirement Plan 
The Company also has an  unfunded supplemental executive retirement plan (“SERP”)  which covers key executives of  the 
Company whose benefits are limited by the Internal  Revenue Service  under the Company’s qualified retirement plan.  The 
SERP is a noncontributory plan in which the Company’s subsidiaries make accruals designed to fund normal service costs on 
a current basis using the same method and criteria as the Plan. 

A summary of the activity in the SERP’s projected benefit obligation and amounts recognized in the Company’s consolidated 
balance sheets is as follows: 

(In thousands) 
Benefit obligation: 

Balance, January 1 
Service cost  
Interest cost 
Benefits paid  
Actuarial loss (gain)  

Balance, December 31 

December 31, 

2019 

2018 

$ 

$ 

10,097  $ 
97 
408 
(262) 
1,372 
11,712  $ 

10,094 
92 
348 
(260) 
(177) 
10,097 

49 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following represent the major assumptions used to determine the projected benefit obligation of the SERP.  For 2019 and 
2018, the SERP’s expected benefit cash flows were discounted using the FTSE Above Median Double-A Curve. For 2017, the 
Citigroup Above Median Curve was used.   

Weighted average discount rate 
Rate of increase in compensation levels 

2019 
3.00% 
(a) 
(a)  6.00% graded down to 3.25% over the first seven years of service. 

2018 
4.10% 
(a) 

2017 
3.50% 
(a) 

The accumulated benefit obligation was $10,485,000 and $8,830,000 as of December 31, 2019 and 2018, respectively.  Since 
this is an unfunded plan, there are no plan assets.  Benefits paid were $262,000 in 2019, $260,000 in 2018, and $247,000 in 
2017.  Expected future benefits payable by the Company over the next ten years are as follows: 

2020 
2021 
2022 
2023 
2024 
2025-2029 

  Amount 
$291,000 
344,000 
752,000 
829,000 
826,000 
  4,055,000 

The SERP’s pension cost included the following components: 

(In thousands) 
Service cost – benefits earned during the year 
Interest cost on projected benefit obligations 
Net amortization and deferral 
Net periodic pension cost 

For the Year Ende d December 31, 

2019 

97  $ 
408 
276 
781  $ 

2018 

92  $ 
348 
581 
1,021  $ 

2017 
143 
360 
324 
827 

$ 

$ 

The pretax amounts in accumulated other comprehensive loss as of December 31 were as follows: 

(In thousands) 
Prior service cost  
Net actuarial loss 
  Total 

The Plan 

SERP 

2019 
$           
      29,387 
$    29,387 

2018 
$           
      23,580 
$    23,580 

2019 
    $       
        2,724 
     $ 2,724 

2018 
    $      
        1,629 
     $ 1,629 

The estimated pretax prior service cost and net actuarial loss in accumulated other comprehensive loss at December 31, 2019 
expected to be recognized as components of net periodic benefit cost in 2020 for the Plan are $0 and $1,890,000, respectively.  
The estimated pretax prior service cost and net actuarial loss in accumulated other comprehensive loss at December 31, 2019 
expected to be recognized as components of net periodic benefit cost in 2020 for the SERP are $0 and $112,000, respectively. 

The  Company  also  maintains  a  noncontributory  profit  sharing  program,  which  covers  most  of  its  employees.  Employer 
contributions are calculated based upon  formulas which relate to  current operating results and other factors. Profit sharing 
expense recognized in personnel expense in the consolidated statements of income in 2019, 2018, and 2017 was $ 6,841,000, 
$6,810,000, and $5,799,000, respectively. 

The Company also sponsors a defined contribution 401(k) plan to provide additional retirement benefits to substantially all 
employees.  Contributions  under  the  401(k)  plan  for  2019,  2018  and  2017  were  $1,378,000,  $1,109,000,  and  $925,000, 
respectively. 

Note 11 
Stock-based Compe nsation 

The  Amended and Restated Omnibus Stock and Performance  Compensation Plan (the “Omnibus  Plan”) provides incentive 
opportunities for key employees and non-employee directors and to align the personal financial interests of such individuals 
with those of the Company’s shareholders.  The Omnibus Plan permits the issuance of up to 1,500,000 shares of the Company’s 
common stock in the form of stock options, SARs, restricted stock, restricted stock units and performance awards.   

50 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Restricted Stock 
Restricted shares granted prior to April 16, 2013 are amortized to expense over the three-year vesting period.  Beginning on 
April 16, 2013, restricted shares granted to Company employees are amortized to expense over the three-year annual vesting 
period whereas restricted shares granted to members of the Board of Directors are amortized to expense over a one-year service 
period, with the exception of those shares granted in lieu of cash payment for retainer fees which are expensed in the period 
earned.  Beginning on February 2, 2017, restricted shares granted to Company employees are amortized to expense over the 
three-year cliff vesting period.  

Changes in restricted shares outstanding for the year ended December 31, 2019 were as follows: 

Balance at December 31, 2018 

Granted 
Vested 

Balance at December 31, 2019 

Weighted Average 
Grant Date 
Fair Value 

$45.48 
49.30 
39.76 
$47.24 

Shares 
99,724 
36,812 
(13,264) 
123,272 

During 2018 and 2017, 35,000 and 31,277 shares, respectively, were granted with weighted average per share market values 
at date of grant of $49.79 in 2018 and $49.55 in 2017.  The fair value of such shares are based on the market price on the date 
of grant. Amortization of the restricted stock bonus awards totaled $1,551,000 for 2019, $1,571,000 for 2018 and $1,743,000 
for 2017.  As of December 31, 2019, the total unrecognized compensation expense related to non-vested restricted stock awards 
was $1,438,000 and the related weighted average period over which it is expected to be recognized is approximately 1.07 years.  
The total fair value of shares vested during the years ended December 2019, 2018, and 2017 was $527,000, $1,112,000, and 
$1,389,000, respectively. 

Performance-Based Restricted Stock 

In February 2017, the Company granted three-year PBRS awards which are contingent upon the Company’s achievement of 
pre-established financial goals over the period from January 1, 2017 through December 31, 2019. The PBRS awards cliff vest 
on the three year anniversary of their grant date at levels ranging from 0% to 150% of the target opportunity based on the actual 
achievement of financial  goals for the three-year performance period. The aggregate target number of PBRS shares  granted 
was 30,388 with an average grant date fair value of $49.33 per share. The 2019 expense related to these grants totaled $583,000 
and is based on the grant date fair value of the awards and the Company’s achievement of 118% of the target financial goals. 
The estimated expense for 2019  and each future period through the vesting  date  is subject to  prospective  adjustment based 
upon changes in the expected achievement of the financial goals. 

In each of February and July 2018, the Company granted three-year PBRS awards which are contingent upon the Company’s 
achievement of pre-established financial goals over the period from January 1, 2018 through December 31, 2020. The PBRS 
awards cliff vest on the three-year anniversary of their grant date at levels ranging from 0% to 150% of the target opportunity 
based on the actual achievement of financial goals for the three-year performance period. The aggregate target number of PBRS 
shares granted was 35,602 with an average grant date fair value of $49.04 per share. The 2019 expense related to these grants 
totaled $674,000 and is based on the grant date fair value of the awards and the Company’s achievement of 117% of the target 
financial  goals.  The  estimated  expense  for  2019  and  each  future  period  through  the  vesting  date  is  subject  to  prospective 
adjustment based upon changes in the expected achievement of the financial goals. 

In each of February and June 2019, the Company granted three-year PBRS awards which are contingent upon the Company’s 
achievement of pre-established financial goals over the period from January 1, 2019 through December 31, 2021. The PBRS 
awards cliff vest on the three-year anniversary of their grant date at levels ranging from 0% to 150% of the target opportunity 
based on the actual achievement of financial goals for the three-year performance period. The aggregate target number of PBRS 
shares granted was 36,801 with an average grant date fair value of $49.06 per share. The 2019 expense related to these grants 
totaled $593,000 and is based on the grant date fair value of the awards and the Company’s achievement of 108% of the target 
financial  goals.  The  estimated  expense  for  2019  and  each  future  period  through  the  vesting  date  is  subject  to  prospective 
adjustment based upon changes in the expected achievement of the financial goals. 

SARs 

During 2019, there were no SARs granted and no expense recognized. As of December 31, 2019, there was no unrecognized 
compensation expense related to SARs. 

51 

 
 
 
 
 
 
 
    
 
 
 
  
 
 
 
 
 
Changes in SARs outstanding for the year ended December 31, 2019 were as follows: 

Balance at December 31, 2018 

Exercised 
Forfeited 

Balance at December 31, 2019 
Exercisable at December 31, 2019 

SARs 
237,121 
(81,829) 
 
155,292 
155,292 

Weighted Average Exercise Price 

$29.86 
  24.71 
       
  32.58 
$32.58 

The total intrinsic value of SARs exercised during 2019 and 2018 was $2,022,000 and $1,110,000, respectively.  The average 
remaining contractual term  for SARs outstanding as of December 31, 2019 was 2.92 years, and the aggregate intrinsic value 
was $3,908,000.  The average remaining contractual term for SARs exercisable as of December 31, 2018 was 3.50 years, and 
the aggregate intrinsic value was $5,468,000. 

The  total compensation cost  for share-based payment arrangements was $3,144,000, $3,006,000, and $2,340,000, in 2019, 
2018, and 2017, respectively.   

Note 12 
Other Operating Expense  

Details of other operating expense are as follows: 

(In thousands) 
Postage and supplies 
Promotional expense 
Professional fees 
Outside service fees  
Data processing services 
Telecommunications 
Other 
Total other operating expense 

Note 13  
Income Taxes  

The components of income tax expense (benefit) are as follows: 

(In thousands) 
Current: 

Federal  
State 
Deferred: 

Federal  
State 

Total income tax expense 

For the Years Ended December 31, 

2019 
1,875  $ 
3,838 
2,388 
5,529 
1,283 
748 
2,404 
18,065  $ 

2018 
2,180  $ 
3,344 
2,170 
4,909 
919 
778 
1,963 
16,263  $ 

2017 
2,087 
2,557 
1,650 
4,424 
897 
749 
1,722 
14,086 

For the Years Ended December 31, 

2019 

2018 

2017 

4,423  $ 
1,392 

8,557  $ 
1,043 

1,097 
150 
7,062 

(3,404) 
(117) 
6,079 

$ 

$ 

4,250 
1,638 

4,256 
(259) 
9,885 

$ 

$ 

$ 

$ 

A reconciliation of expected income tax expense (benefit), computed by applying the effective federal statutory rate of 21% 
for each of 2019 and 2018 and 35% for  2017 to income before income tax expense is as follows: 

(In thousands) 
Expected income tax expense 
(Reductions) increases resulting from: 

Tax-exempt income 
State taxes, net of federal benefit 
        Share-based compensation adjustment 

Adjustment of deferred tax asset or liability for TCJA 

Other, net 
Total income tax expense 

For the Years Ended December 31, 

2019 
7,868  $ 

2018 
7,633  $ 

2017 
12,214 

(1,755) 
1,218 
(281) 
       
12 
7,062  $ 

(2,009) 
732 
(286) 
(74) 
83 
6,079  $ 

(3,868) 
896 
(376) 
1,824 
(805) 
9,885 

$ 

$ 

Income tax expense in 2019 totaled $7,062,000 compared to $6,079,000 and $9,885,000 in 2018 and 2017, respectively. When 
measured as a percent of pre-tax income, the Company’s effective tax rate was 19% in 2019, 17% in 2018, and 28% in 2017.  
The increase in 2019 tax expense was primarily the result of the decrease in the amount of tax-exempt income from municipal 

52 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
bonds,  an  increase  in  state  tax  expense,  and  a  prior  year  reduction  of  tax  expense  recorded  from  the  final  analysis  and 
measurement of the TCJA.   

The  tax effects of temporary differences which  give rise to significant  portions of  the deferred tax assets  and deferred tax 
liabilities are presented below:  

(In thousands) 
Deferred tax assets: 

Allowance for loan losses 
ASC 715 pension funding liability  
Net operating  loss carryforward (1) 
Supplemental executive retirement plan accrual 
Stock compensation 
  Total deferred tax assets 

Deferred tax liabilities: 

Premises and equipment 
Pension 
Intangible assets 
Unrealized gain on investment in securities available-for-sale 
Other  
  Total deferred tax liabilities 

December 31, 
2019 

$ 

$ 

2,452 
7,642 
27 
2,087 
1,987 
14,195 

$ 

$ 

2018 

2,376 
6,000 
50 
1,968 
1,673 
12,067 

(1,937) 
(409) 
(1,212) 

(2,821) 
(974) 
(1,379) 
    (3,348) 
(196) 
(8,718) 
    5,477 

$ 
$ 

(156)       
(80) 
(3,794) 
        8,273 

$ 
$ 

Net deferred tax assets 
(1) As of December 31, 2019, the Company had approximately $128,000 of net operating loss carry forwards as a result of the 
acquisition of Franklin Bancorp.  The utilization of the net operating loss carry forward is subject to Section 382 of the Internal 
Revenue Code and limits the Company’s use to approximately $122,000 per year during the carry forward period, which expires 
in 2024. 

A valuation allowance would be provided on deferred tax assets when it is more likely than not that some portion of the assets 
will  not  be  realized.  The  Company  has  not  established  a  valuation  allowance  at  December  31,  2019  or  2018,  due  to 
management’s belief that all criteria for recognition have been met, including the expectation of projected future taxable income 
sufficient to support the realization of deferred tax assets. 

The reconciliation of the beginning unrecognized tax benefits balance to the ending balance is presented in the following 
table:  

(In thousands) 
Balance at January 1 

Changes in unrecognized tax benefits as a result of tax 

positions taken during a prior year 

Changes in unrecognized tax benefits as a result of tax 

position taken during the current year 

Reductions to unrecognized tax benefits as a result of a 

lapse of the applicable statute of limitations 

Balance at December 31 

2019 
$1,403 

56 

171 

2018 
$1,632 

2017 
$1,623 

(135) 

192 

(15) 

263 

(331) 
  $1,299 

(286) 
  $1,403 

(239) 
  $1,632 

At December 31, 2019, 2018 and 2017, the balances of the Company’s unrecognized tax benefits which would, if recognized, 
affect the Company’s effective tax rate were $1,184,000, $1,272,000 and $1,464,000, respectively.  These amounts are net of 
the offsetting benefits from other taxing jurisdictions.  

As of December 31, 2019, 2018 and 2017, the Company had $151,000, $136,000 and $139,000, respectively, in accrued interest 
related to unrecognized tax benefits.  

The  Company  believes  it  is  reasonably  possible  that  the  total  amount  of  unrecognized  tax  benefits  will  decrease  by 
approximately $315,000 over the next 12  months.  The reduction  primarily relates to the  anticipated  lapse in the  statute of 
limitations.    The  unrecognized  tax  benefits  relate  primarily  to  apportionment  of  taxable  income  among  various  state  tax 
jurisdictions. 

The Company is subject to income tax in the U.S. federal jurisdiction, numerous state jurisdictions, and a foreign jurisdiction. 
The Company’s federal income tax returns  for tax  years  2016 through 2018 remain subject to examination by  the Internal 
Revenue Service.   In addition, the Company  is subject  to state  tax  examinations  for the tax  years 2015 through 2018. The 
Company is currently under audit from the Internal Revenue Service for the 2017 tax year. 

53 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 14 
Disclosures about Fair Value of Financial Instrume nts  

The Company is party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing 
needs of its customers. These financial instruments include  commitments  to extend  credit, commercial letters of  credit and 
standby letters of credit. The  Company’s maximum potential exposure to credit loss in the event of nonperformance by the 
other party to the financial instrument for commitments to extend credit, commercial letters of credit and standby letters of 
credit is represented by the contractual amounts of those instruments.  At December 31, 2019 and 2018, no amounts have been 
accrued for any estimated losses for these instruments.  

Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any condition established in the 
contract. Commercial and standby letters of credit are conditional commitments issued by the Company to guarantee the performance 
of a customer to a third party. These off-balance sheet financial instruments generally have fixed expiration dates or other termination 
clauses and may require payment of a fee.  The approximate remaining terms of commercial and standby letters of credit range from 
less  than  one  to  five  years.   Since  these  financial instruments  may  expire without  being  drawn  upon,  the  total  amounts  do  not 
necessarily represent future cash requirements. Commitments to extend credit and letters of credit are subject to the same underwriting 
standards as those financial instruments included on the consolidated balance sheets. The Company evaluates each customer’s credit-
worthiness on a case-by-case basis. The amount of collateral obtained, if deemed necessary upon extension of the credit, is based on 
management’s credit evaluation of the borrower. Collateral held varies, but is generally accounts receivable, inventory, residential or 
income-producing commercial property or equipment.  In the event of nonperformance, the Company  may obtain and liquidate 
the collateral to recover amounts paid under its guarantees on these financial instruments. 

The following table shows conditional commitments to extend credit, standby letters of credit and commercial letters: 

(In thousands) 
Conditional commitments to extend credit 
Standby letters of credit 
Commercial letters of credit 

December 31, 

$ 

2019 
197,799  $ 
13,288 
2,755 

2018 
144,010 
11,368 
3,486 

The fair value of commitments to extend credit and standby letters of credit is estimated using the fees currently charged to 
enter into similar agreements, taking into account the remaining terms of the agreements, the likelihood of the counterparties 
drawing on such financial instruments and the present credit worthiness of such counterparties. The Company believes such 
commitments have been  made at terms which are competitive in the markets in which it operates; however, no premium or 
discount is offered thereon. 

Following is a summary of the carrying amounts and fair values of the Company’s financial instruments: 

(In thousands) 
Balance sheet assets: 
  Cash and cash equivalents 
  Investment in securities 
  Loans, net 
  Accrued interest receivable 

  Total 

Balance sheet liabilities: 
  Deposits 
  Accounts and drafts payable 
  Accrued interest payable 

  Total 

December 31, 

2019 

2018 

Carrying 
Amount 

203,954 
422,665 
762,082 
6,706 
1,395,407 

757,136 
684,295 
103 
1,441,534 

$ 

$ 

$ 

$ 

Fair Value 

$ 

$ 

$ 

$ 

203,954 
422,665 
776,653 
6,706 
1,409,978 

757,790 
684,295 
103 
1,442,188 

Carrying 
Amount 

230,933 
441,534 
711,362 
7,069 
1,390,898 

721,926 
694,360 
91 
1,416,377 

$ 

$ 

$ 

$ 

Fair Value 

230,933 
441,534 
711,090 
7,069 
1,390,626 

722,018 
694,360 
91 
1,416,469 

$ 

$ 

$ 

$ 

The following methods and assumptions were used to estimate the fair value of each class of financial instruments for which it 
is practicable to estimate that value: 

Cash and Cash Equivalents The carrying amount approximates fair value. 

Investment in Securities The fair value is measured on a recurring basis using Level 2 valuations.  Refer to Note 3, “Investment 
in Securities,” for fair value and unrealized gains and losses by investment type. 

54 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans The fair value is estimated using present values of future cash  flows discounted at risk-adjusted interest rates for each 
loan  category  designated  by  management  and  is  therefore  a  Level  3  valuation.    Management  believes  that  the  risk  factor 
embedded in the interest rates along with the allowance for loan losses results in a fair valuation. 

Impaired loans are valued using  the fair  value of  the collateral which  is based upon an observable  market price or  current 
appraised value and therefore, the fair value is a nonrecurring Level 3 valuation. 

Accrued Interest Receivable The carrying amount approximates fair value. 

Deposits The fair value of demand deposits, savings deposits and certain  money  market deposits  is  the  amount payable  on 
demand at  the reporting date. The  fair  value  of  fixed-maturity certificates of deposit is estimated  using the rates currently 
offered for deposits of similar remaining maturities and therefore, is a Level 2 valuation. The fair value estimates above do not 
include the benefit that results from the low-cost funding provided by the deposit liabilities compared to the cost of borrowing 
funds in the market or the benefit derived from the customer relationship inherent in existing deposits. 

Accounts and Drafts Payable The carrying amount approximates fair value. 

Accrued Interest The carrying amount approximates fair value. 

Limitations Fair value estimates are based on existing on- and off-balance sheet financial instruments without attempting to 
estimate  the  value  of  anticipated  future  business  and  the  value  of  assets  and  liabilities  that  are  not  considered  financial 
instruments. Other significant assets or liabilities that are not considered financial assets or liabilities include premises and 
equipment and the benefit that results from  the low-cost funding provided by  the deposit liabilities compared to the cost of 
borrowing funds in the market (core deposit intangible). In addition, tax ramifications related to the realization of the unrealized 
gains and losses can have a significant effect on fair value estimates and have not been considered in any of the estimates. 

Note 15 
Contingencies  

The Company and its subsidiaries are not involved in any pending proceedings other than ordinary routine litigation incidental 
to their businesses.  Management believes none of these proceedings, if determined adversely, would have a material effect on 
the business or financial condition of the Company or its subsidiaries. 

Note 16 
Revenue from Contracts with Customers  

On January 1, 2018, the Company adopted FASB ASC 606 and selected the modified retrospective transition method.  The 
adoption of this new standard did not impact the Company’s results of operations or balance sheet and there was no cumulative 
effect of initially applying this new revenue standard to  the opening balance of retained earnings.  Since interest income on 
loans and securities are both excluded  from this topic, a significant portion of the Company’s revenues are not subject to the 
new guidance.  The services that fall within the scope of FASB ASC 606 are presented within fee revenue and other income in 
the consolidated statements of income and are recognized as revenue as the performance obligation to the customer is satisfied.  
Services within the scope of FASB ASC 606 include invoice processing and payment fees, bank service fees, and OREO. 

Invoice processing fees – The Company earns fees on a per-item or monthly basis for the invoice processing services rendered 
on behalf of customers.  Per-item fees are recognized at the point in time when the performance obligation is satisfied.  Monthly 
fees are earned over the course of a  month, representing the period over which the performance obligation is satisfied. The 
Company also earns interest income from the balances generated during the payment cycle for the invoices processed, which 
is an integral component of the Company’s compensation for invoice processing services but is out-of-scope of FASB ASC 
606.  The contracts have no significant impact related to variable consideration and no significant financing components. 

Invoice  payment  fees  –  The  Company  earns  fees  on  a  transaction  level  basis  for  invoice  payment  services  when  making 
customer payments.  Fees are recognized at  the point in  time when  the payment  transactions are  made, which is  when  the 
performance obligation is satisfied.  The contracts have no significant impact related to variable consideration and no significant 
financing components. 

Bank service  fees – Revenue  from service fees consists of service charges and  fees on  deposit  accounts  under depository 
agreements with customers to provide access  to deposited  funds. Service charges on deposit accounts are transaction based 
fees that are recognized at the point in time when the performance obligation is satisfied.  Service charges are recognized on a 
monthly basis representing the period over which  the performance obligation  is satisfied. The contracts have  no significant 
impact related to variable consideration and no significant financing components. 

OREO – The Company currently does not have any OREO and has not in recent years.  Net gains or losses would be recorded 
when other real estate is sold to a third party and substantially all of the consideration for the transfer of property is received. 

55 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(In thousands) 
Fee revenue and other income 
  In-scope of FASB ASC 606 
      Invoice processing fees 
      Invoice payment fees 
           Information services payment and processing revenue 
      Bank service fees 
  Fee revenue (in-scope of FASB ASC 606) 
  Other income (out-of-scope of FASB  
         ASC 606) 

Total fee revenue and other income 

  Net interest income after provision for loan losses    
        (out-of-scope of FASB ASC 606) 
           Total net revenue 

Note 17 
Industry Segment Information  

For the Years Ended December 31, 
2017 
2018 
2019 

$ 

$ 

81,329 
26,624 
107,953 
1,386 
109,339 

730 
110,069 

$ 

78,461 
23,720 
102,181 
1,335 
103,516 

560 
104,076 

72,961 
20,361 
93,322 
1,349 
94,671 

841 
95,512 

47,166 
157,235 

$ 

44,190 
148,266 

39,790 
135,302 

$ 

$ 

The services provided by the Company are classified into two reportable segments: Information Services and Banking Services.  
Each of these segments provides distinct services that are marketed through different channels.  They are managed separately 
due to their unique service and processing requirements.     

The Information Services segment provides transportation, energy, telecommunication, and environmental invoice processing 
and payment services to large corporations.  The Banking Services segment provides banking services primarily to privately 
held businesses and faith-based ministries, including on-line generosity services, as well as supporting the banking needs of 
the Information Services segment. 

The  Company’s  accounting  policies  for  segments  are  the  same  as  those  described  in  Note  1  of  this  report.    Management 
evaluates segment performance based on tax-equivalized (as defined in the footnote to the chart on the following table) pre-tax 
income  after  allocations  for  corporate  expenses.    Transactions  between  segments  are  accounted  for  at  what  management 
believes to be fair value.   

Substantially all revenue originates from, and all long-lived assets are located within the United States, and no revenue from 
any customer of any segment exceeds 10% of the Company’s consolidated revenue.   

Funding sources represent average balances and deposits generated by Information Services and Banking Services and there is 
no  allocation  methodology  used.    Segment  interest  income  is  a  function  of  the  relative  share  of  average  funding  sources 
generated by each segment multiplied by the following rates: 

Information Services – one or more fixed rates depending upon the specific characteristics of the funding source, and 

• 
•  Banking Services – a variable rate that is based upon the overall performance of the Company’s earning assets. 

Any difference between total segment  interest income and overall  total Company  interest  income is included in Corporate, 
Eliminations, and Other.  Certain amounts in the table below for 2018 and 2017 have been reclassified to conform to the 2019 
presentation. 

56 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Summarized information about the Company’s operations in each industry segment for the years ended December 31, 2019, 
2018 and 2017, is as follows: 

(In thousands) 
2019 
  Fee income from customers 

  Interest income* 
  Interest expense 

  Intersegment income (expense) 

  Depreciation and amortization 

  Tax-equivalized pre-tax income* 

  Goodwill 

  Other intangible assets, net 

  Total Assets 
  Funding Sources 
2018 
  Fee income from customers 

  Interest income* 
  Interest expense 

  Intersegment income (expense) 
  Depreciation and amortization 

  Tax-equivalized pre-tax income* 

  Goodwill 

  Other intangible assets, net 

  Total Assets 

  Funding Sources 
2017 
  Fee income from customers 

  Interest income* 
  Interest expense 

  Intersegment income (expense) 

  Depreciation and amortization 

  Tax-equivalized pre-tax income* 

  Goodwill 

  Other intangible assets, net 

  Total Assets 

  Funding Sources 

Information 
Services 

Banking 
Services 

Corporate, 
Eliminations 
and Other 

Total 

$ 

108,882  $ 

1,660  $ 

(473)  $ 

110,069 

25,616 
─ 

─ 

4,659 

28,542 

12,433 

1,142 

844,483 
676,068 

30,646 
5,193 

2,107 

131 

13,048 

1,829 

3,139 

915,341 
592,905 

(1,568) 
─ 

(2,107) 

─ 

(2,040) 

─ 

─ 

4,419 
─ 

54,694 
5,193 

─ 

4,790 

39,550 

14,262 

4,281 

1,764,243 
1,268,973 

$ 

102,839  $ 

1,307  $ 

(70)  $ 

104,076 

25,074 
─ 

─ 
4,254 

27,763 

12,433 

1,554 

826,201 

642,733 

27,770 
3,736 

1,880 
142 

13,571 

136 

─ 

886,291 

572,653 

(2,496) 
─ 

(1,880) 
─ 

(2,566) 

─ 

─ 

50,348 
3,736 

─ 
4,396 

38,768 

12,569 

1,554 

(17,316) 

─ 

1,695,176 

1,215,386 

$ 

93,484  $ 

1,547  $ 

481  $ 

23,813 
─ 

─ 

3,902 

28,168 

12,433 

1,996 

854,214 

604,493 

27,376 
2,187 

1,362 

149 

15,460 

136 

─ 

830,672 

598,986 

(3,522) 
─ 

(1,362) 

─ 

(3,039) 

─ 

─ 

(27,677) 

─ 

95,512 

47,667 
2,187 

─ 

4,051 

40,589 

12,569 

1,996 

1,603,209 

1,203,479 

* Presented on a tax-equivalent basis assuming a tax rate of 21% for 2019 and 2018 and 35% for 2017.  The tax-equivalent adjustment was approximately 
$2,084,000 for 2019, $2,422,000 for 2018, and $5,691,000 for 2017. 

Note 18 
Leases 

On January 1, 2019, the Company adopted ASU 2016-02.  The Company leases certain premises under operating leases.  As 
of December 31, 2019, the Company had lease liabilities of $6,682,000 and right-of-use assets of $5,848,000.  Lease liabilities 
and right-of-use assets are reflected in other liabilities and other assets, respectively.  Included in occupancy expense on  the 
consolidated statements of  income for 2019 was operating lease cost of $1,675,000, short-term lease cost of $145,000, and 
there  was  no  variable  lease  cost.  The  Company  paid  cash  of  $1,531,000  for  operating  lease  amounts  included  in  the 
measurement of lease liabilities for the year ended December 31, 2019.  No right-of-use assets were obtained in exchange for 
lease liabilities during the year ended December 31, 2019. 

For the year ended December 31, 2019, the weighted average remaining lease term for the operating leases was 6.4 years and 
the weighted average discount rate used in the measurement of operating lease liabilities was 5.5%. Certain of the Company’s 

57 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
leases  contain  options  to  renew  the  lease;  however,  these  renewal  options  are  not  included  in  the  calculation  of  the  lease 
liabilities as they are not reasonably certain to be exercised. There has been no significant change in the Company’s expected 
future minimum lease payments since December 31, 2018. 

A maturity analysis of operating lease liabilities and undiscounted cash flows as of December 31, 2019 was as follows: 

(In thousands) 
Lease payments due 
      Less than 1 year 
      1-2 years 
      2-3 years 
      3-4 years 
      4-5 years 
      Over 5 years 
           Total undiscounted cash flows 
Discount on cash flows 
           Total lease liability 

  December 31, 

2019 

$ 

$ 

1,748 
1,613 
1,538 
614 
392 
1,972 
7,877 
1,195 
6,682 

There were no sale and leaseback transactions, leveraged leases, or lease transactions with related parties during the year ended 
December 31, 2019. At December 31, 2019, the Company had one lease that had not yet commenced, but is expected to create 
approximately $800,000 of additional lease liabilities and right-of-use assets for the Company.  This lease is anticipated to 
commence in 2020. 

Note 19 
Subsequent Events 

In accordance with FASB ASC 855 - Subsequent Events, the Company has evaluated subsequent events after the consolidated 
balance sheet date of December 31, 2019, and there were no events identified that would require additional disclosures to prevent 
the Company’s consolidated financial statements from being misleading. 

Note 20 
Condensed Financial Information of Parent Company  

Following are the condensed balance sheets of the Company (parent company only) and the related condensed statements of 
income and cash flows.   

(In thousands) 
Assets 
Cash and due from banks 
Short-term investments 
Securities available-for-sale, at fair value 
Loans, net 
Payments in excess of funding 
Investments in subsidiaries 
Premises and equipment, net 
Other assets 

Total assets 
Liabilities and Shareholders’ Equity 
Liabilities: 
Accounts and drafts payable 
Short-term borrowings 
Other liabilities 

Total liabilities 
Total shareholders’ equity 

$ 

$ 

   $ 

Total liabilities and shareholders’ equity 

$ 

58 

Condensed Balance Sheets 
December 31, 

2019 

2018 

17,032 
3,223 
422,665 
45,187 
206,158 
145,400 
19,940 
137,226 
996,831 

683,485 
18,000 
50,987 
752,472 
244,359 
996,831 

$ 

$ 

   $ 

$ 

35,735 
35,201 
441,534 
20,188 
160,777 
130,231 
21,358 
117,374 
962,398 

693,026 
— 
39,362 
732,388 
230,010 
962,398 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
$ 

Condensed Statements of Income  
For the Years Ended December 31, 
2019 
2,599 
106,198 
15,713 
19 
518 
125,047 

2018 
2,668 
100,628 
14,159 
(42) 
456 
117,869 

2017 
2,172 
93,133 
13,217 
— 
483 
109,005 

$ 

81,432 
26,136 
107,568 

17,479 
2,860 
14,619 
15,785 
30,404 

$ 

77,946 
23,442 
101,388 

16,481 
1,788 
14,693 
15,575 
30,268 

$ 

70,409 
20,333 
90,742 

18,263 
4,394 
13,869 
11,145 
25,014 

Condensed Statements of Cash Flows 
For the Years Ended December 31, 
2019 

2018 

2017 

$ 

30,404 

$ 

30,268 

$ 

25,014 

(15,785) 
(6,289) 
9,474 
3,144 
6,104 
27,052 

26,150 
(24,999) 
(45,381) 
(2,637) 
(2,833) 
(49,700) 

(21,875) 
18,000 
(15,234) 
(7,799) 
(1,125) 
(28,033) 
(50,681) 
70,936 
20,255 

$ 

(15,575) 
(1,012) 
3,829 
2,583 
10,242 
30,335 

14,615 
(7,949) 
(21,674) 
(4,211) 
— 
(19,219) 

(22,316) 
— 
(13,177) 
(8,838) 
(635) 
(44,966) 
(33,850) 
104,786 
70,936 

$ 

(11,145) 
(7,257) 
10,118 
1,743 
9,219 
27,692 

(80,621) 
34,944 
(33,756) 
(4,020) 
— 
(83,453) 

20,397 
— 
(10,675) 
(2,270) 
(267) 
7,185 
(48,576) 
153,362 
104,786 

(In thousands) 
Income from subsidiaries – management fees 
Information services revenue 
Net interest income after provision 
Gain (loss) on sales of investment securities 
Other income 

Total income 

Expenses: 

  Salaries and employee benefits 
  Other expenses 

Total expenses 

Income before income tax and equity in undistributed 
income of subsidiaries 
Income tax expense 
Income before undistributed income of subsidiaries 
Equity in undistributed income of subsidiaries 

Net income  

$ 

$ 

(In thousands) 
Cash flows from operating activities: 
Net income 
Adjustments to reconcile net income to net cash provided by 

(used in) operating activities: 

Equity in undistributed income of subsidiaries 
Net change in other assets 
Net change in other liabilities 
Stock-based compensation expense 
Other, net 
Net cash provided by operating activities 

Cash flows from investing activities: 
Net decrease (increase) in securities 
Net (increase) decrease in loans 
Net increase in payments in excess of funding 
Purchases of premises and equipment, net 
Asset acquisition of Gateway Giving, LLC 

Net cash used in investing activities 

Cash flows from financing activities: 
Net (decrease) increase in accounts and drafts payable 
Short-term borrowings 
Cash dividends paid  
Purchase of common shares for treasury 
Other financing activities, net 

Net cash (used in) provided by financing activities 

Net decrease in cash and cash equivalents 
Cash and cash equivalents at beginning of year 
Cash and cash equivalents at end of year 

$ 

59 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 21 
SUPPLEMENTARY FINANCIAL INFORMATION 
(Unaudited) 

(In thousands except per share data) 
2019 
Fee revenue and other income 
Interest income 
Interest expense 
  Net interest income 
Provision for loan losses 
Operating expense 
Income tax expense 
Net income 
Net income per share: 
Basic earnings per share 
Diluted earnings per share 
2018 
Fee revenue and other income 
Interest income 
Interest expense 
  Net interest income 
Provision for loan losses 
Operating expense 
Income tax expense 
Net income 
Net income per share: 
Basic earnings per share 
Diluted earnings per share 

$ 

$ 

$ 

$ 

$ 

$ 

First 
Quarter 

Second 
Quarter 

Third 
Quarter 

Fourth 
Quarter 

27,013  $ 
12,897 
1,290 
11,607 
250 
28,462 
1,745 
8,163  $ 

27,372  $ 
13,327 
1,305 
12,022 
— 
29,971 
1,739 
7,684  $ 

28,262  $ 
13,666 
1,392 
12,274 
— 
30,563 
1,787 
8,186  $ 

27,422  $ 
12,719 
1,206 
11,513 
— 
30,773 
1,791  
6,371  $ 

YTD 

110,069 
52,609 
5,193 
47,416 
250 
119,769 
7,062  
30,404  

.56  $ 
.55 

.53  $ 
.52 

.57  $ 
.56 

.44  $ 
.43 

2.11 
2.07 

25,374  $ 
11,288 
679 
10,609 
— 
26,182 
1,709 
8,092  $ 

25,640  $ 
11,513 
794 
10,719 
— 
27,463 
1,387 
7,509  $ 

26,435  $ 
12,215 
1,029 
11,186 
— 
28,530 
1,481 
7,610  $ 

26,627  $ 
12,910 
1,234 
11,676 
— 
29,744 
1,502 
7,057  $ 

104,076 
47,926 
3,736 
44,190 
— 
111,919 
6,079 
30,268 

.55  $ 
.54 

.51  $ 
.50 

.52  $ 
.51 

.48  $ 
.47 

2.06 
2.03 

60 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Report of Inde pendent Registered Public Accounting Firm 

To the Shareholders and Board of Directors 
Cass Information Systems, Inc.: 

Opinion on the Consolidated Financial Statements 

We  have  audited  the  accompanying  consolidated  balance  sheets  of  Cass  Information  Systems,  Inc.  and  subsidiaries  (the 
Company) as of December 31, 2019 and 2018, the related consolidated statements of income, comprehensive income, cash 
flows, and shareholders’ equity for each of the years in the three year period ended December 31, 2019, and the related notes 
(collectively, the consolidated financial statements). In our opinion, the consolidated financial statements present fairly, in all 
material respects, the financial position of the Company as of December 31, 2019 and 2018, and the results of its operations 
and its cash flows for each of the years in the three year period ended December 31, 2019, in conformity with U.S. generally 
accepted accounting principles. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the Company’s internal control over financial reporting as of December 31, 2019, based on criteria established in 
Internal  Control  –  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway 
Commission, and our report dated February 28, 2020 expressed an unqualified opinion on the effectiveness of the Company’s 
internal control over financial reporting. 

Basis for Opinion 

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express 
an opinion on these consolidated financial statements based on our audits. We are a public accounting firm registered with the 
PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws 
and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, 
whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the 
consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such 
procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial 
statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, 
as well as evaluating the overall presentation  of the  consolidated financial statements. We believe that our  audits provide a 
reasonable basis for our opinion. 

Critical Audit Matter 

The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial 
statements that was communicated or required to be communicated to the audit committee and that: (1) relates to accounts or 
disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or 
complex judgments. The communication of a critical audit matter does not alter in any way our opinion on the consolidated 
financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate 
opinion on the critical audit matter or on the accounts or disclosures to which it relates. 

Assessment of qualitative factor adjustments to the allowance for loan losses  

As discussed in Notes 1 and 4 to the consolidated financial statements, the Company’s allowance for loan losses related to 
loans collectively evaluated for impairment (ALLL) represented the total allowance for loan losses of $10.6 million as of 
December 31, 2019, or 1.37% of total loans.  The Company estimates the  ALLL  using a  methodology that first uses a 
quantitative  component,  which  groups  loans  with  similar  risk  characteristics  and  develops  historical  loss  rates  using 
recorded charge-offs and recoveries over a historical period. The Company’s methodology also includes qualitative risk 
factors that allow management  to adjust its estimates of losses based on the  most recent  information available and  to 
address other limitations in the quantitative component of the ALLL model. 

We identified the assessment of qualitative risk factors as a critical audit matter. The qualitative component represented a 
significant percentage of the overall ALLL. This is due to the fact that given  the current credit environment and the low 
level of actual losses incurred in recent years, the quantitative component is not capturing all the risk of loss in the portfolio.  
As a result, the  assessment of the qualitative risk  factors required  complex and subjective auditor judgment, including 
knowledge  and  experience  in  the  industry,  in  order  to  evaluate  the  qualitative  framework  and  related  risk  factors. 
Specifically, the qualitative risk factors included concentrations of credit risk, economic conditions, underlying collateral 
values within the Company’s portfolio, and the effect of other legal and regulatory factors.  In addition, auditor judgment 
was required to evaluate the sufficiency of audit evidence obtained. 

61 

 
 
 
 
 
 
 
 
The primary procedures we performed to address the critical audit matter included the following.  We tested certain internal 
controls over the (1) development and approval of the overall ALLL  methodology, (2) development of the qualitative 
framework and evaluation of the related risk factors, (3) determination of the qualitative risk factor adjustments, and (4) 
analysis of the ALLL results, trends, and ratios.  We tested the  Company’s process to assess the qualitative factors and 
related adjustments used to develop the ALLL estimate by: 

‒ 
‒ 

‒ 
‒ 

assessing the maximum qualitative factor adjustment, 
evaluating the  metrics, including the relevance of sources  of data and assumptions, used  to allocate the  qualitative 
factor adjustments, 
analyzing the determination of each qualitative factor adjustment, and 
evaluating trends in the total ALLL, including the qualitative factor adjustments, for consistency with trends in loan 
portfolio growth (attrition) and credit performance. 

In addition, we involved credit risk professionals with industry knowledge and experience who assisted in evaluating: 
‒ 

the Company’s overall ALLL  methodology,  which  included the qualitative framework and related risk factors, for 
compliance with U.S. generally accepted accounting principles, and 
the  resulting  qualitative  risk  factors  and  their  relationship  to  the  quantitative  model  and  how  they  address recent 
information available not captured in that quantitative model. 

‒ 

We evaluated the collective results of the procedures performed to assess the sufficiency of the audit evidence obtained 
related to the Company’s ALLL. 

/s/ KPMG LLP 

We have served as the Company’s auditor since 1983. 

St. Louis, Missouri 
February 28, 2020 

62 

 
 
 
 
 
 
 
 
 
ITEM 9.   CHANGES  IN  AND  DISAGREEMENTS  WITH  ACCOUNTANTS  ON  ACCOUNTING  AND 

FINANCIAL DISCLOSURE 

None. 

ITEM 9A.     CONTROLS AND PROCEDURES 

Conclusion Regarding the Effectiveness of Disclosure Controls and Procedures 

Under the supervision and with  the participation of our  management, including our principal executive officer and principal 
financial officer, we conducted an evaluation of our disclosure controls and procedures, as such term is defined in Rules 13a-
15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), as of December 31, 2019.  
Based  on  this  evaluation,  our  principal  executive  officer  and  our  principal  financial  officer  concluded  that  our  disclosure 
controls and procedures were effective as of December 31, 2019. 

Manage ment’s Report on Internal Control Over Financial Reporting 

Our  management is responsible for establishing and  maintaining adequate internal  control over financial reporting,  as such 
term is defined in Exchange Act Rules 13a-15(f) and 15d-15(f).  All internal control systems, no matter how well designed, 
have inherent limitations.  Therefore, even  those systems  determined  to be effective can provide  only reasonable assurance 
with respect to financial statement preparation and presentations.   

Under the supervision and with  the participation of our  management, including our principal executive officer and principal 
financial officer, we conducted an evaluation of the effectiveness of our internal control over financial reporting based on the 
framework in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the 
Treadway Commission.  Based on our evaluation under this framework, our management concluded that our internal control 
over financial reporting was effective as of December 31, 2019. 

There have not been changes in our internal control over financial reporting that occurred during our fourth fiscal quarter that 
have materially affected or are reasonably likely to materially affect our internal control over financial reporting. 

The effectiveness of our internal control over financial reporting as of December 31, 2019 has been audited by KPMG LLP, 
our  independent  registered  public  accounting  firm.    KPMG  LLP’s  report,  which  expresses  an  unqualified  opinion  on  the 
effectiveness of our internal control over financial reporting as of December 31, 2019, is included below. 

63 

 
 
 
 
 
 
 
 
 
 
 
 
Report of Inde pendent Registered Public Accounting Firm 

To the Shareholders and Board of Directors 
Cass Information Systems, Inc.: 

Opinion on Internal Control Over Financial Reporting  

We have audited Cass Information Systems, Inc. and subsidiaries’ (the Company) internal control over financial reporting as 
of  December 31,  2019,  based  on  criteria  established  in  Internal  Control  –  Integrated  Framework  (2013)  issued  by  the 
Committee of Sponsoring Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material 
respects, effective internal control over financial reporting as of December 31, 2019, based on criteria established in Internal 
Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.   

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB),  the  consolidated  balance  sheets  of  the  Company  as  of  December 31,  2019  and  2018,  the  related  consolidated 
statements of income, comprehensive income, cash flows, and shareholders’ equity for each of the years in the three-year period 
ended  December 31,  2019  and  the  related  notes  (collectively,  the  consolidated  financial  statements),  and  our  report  dated 
February 28, 2020 expressed an unqualified opinion on those consolidated financial statements. 

Basis for Opinion  

The  Company’s  management  is  responsible  for  maintaining  effective  internal  control  over  financial  reporting  and  for  its 
assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report 
on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control 
over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be 
independent  with respect to the  Company in  accordance with the  U.S.  federal  securities laws and the  applicable rules and 
regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain  reasonable assurance about whether effective  internal control  over financial  reporting was maintained in all 
material respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control 
over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating 
effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we 
considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion. 

Definition and Limitations of Internal Control Over Financial Reporting  

A company’s internal control over financial  reporting is a process designed to provide reasonable assurance regarding  the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures 
that  (1) pertain  to  the  maintenance  of  records  that,  in  reasonable  detail,  accurately  and  fairly  reflect  the  transactions  and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation  of  financial  statements  in  accordance  with  generally  accepted  accounting  principles,  and  that  receipts  and 
expenditures  of  the  company  are  being  made  only  in  accordance  with  authorizations  of  management  and  directors  of  the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements. 

Because of its inherent limitations, internal  control over  financial reporting  may  not prevent or detect  misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to  the risk  that controls may  become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

/s/ KPMG LLP 

St. Louis, Missouri 
February 28, 2020 

64 

 
 
 
 
 
ITEM 9B.  OTHER INFORMATION 

None. 

65 

 
 
 
 
 
 
 
 
PART III. 

ITEM 10.     DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE 

Certain information required by this Item 10 is incorporated herein by reference to the following sections of the Company’s 
definitive Proxy Statement for its 2020 Annual Meeting of Shareholders (“2020 Proxy Statement”), a copy of which will be 
filed with the SEC no later than 120 days after the close of the fiscal year:  “Election of Directors – Proposal 1,” “Executive 
Compensation and Related Information,” and “Beneficial Ownership of Securities.” 

The  Company  has adopted a  Code of  Conduct and  Business Ethics  policy,  applicable  to all  Company directors, executive 
officers and employees.  The policy is publicly available and can be viewed on the Company’s website at www.cassinfo.com.  
The Company intends to satisfy the disclosure requirement under  Item 5.05 of Form 8-K regarding the amendment to, or a 
waiver of, a provision of this policy  that applies to  the  Company’s principal executive  officer, principal  financial officer, 
principal accounting officer or controller, or persons performing similar functions, and that relates to any element of the code 
of ethics definition enumerated in Item 406(b) of Regulation S-K by posting such information on its website. 

There were no material changes to the procedures by which shareholders may recommend nominees to the Board during the 
fourth quarter of fiscal 2019. 

ITEM 11.     EXECUTIVE COMPENSATION 

Certain information required pursuant to this Item 11 is incorporated herein by reference to the sections entitled “Election of 
Directors – Proposal 1” and “Executive Compensation and Related Information” of the Company’s 2020 Proxy Statement, a 
copy of which will be filed with the SEC no later than 120 days after the close of the fiscal year.   

ITEM 12.   SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT  

AND RELATED STOCKHOLDER MATTERS  

Information required pursuant to this Item 12 is incorporated herein by reference to the section entitled “Beneficial Ownership 
of Securities” of the Company’s 2020 Proxy Statement, a copy of which will be filed with the SEC no later than 120 days after 
the close of the fiscal year. 

Securities Authorized for Issuance under Equity Compensation Plans 

The following information is as of December 31, 2019: 

Number of securities to 
be issued upon exercise 
of outstanding options, 
warrants and rights 
(a) 

Weighted-average 
exercise price of 
outstanding 
options, warrants 
and rights 
(b) 

Number of securities 
remaining available for 
future issuance under 
equity compensation 
plans (excluding 
securities reflected in 
column (a)) 
(c) 

377,946 

$42.37 

441,366 

_ 

_ 

_ 

377,946 

$42.37 

441,366 

Plan Category 

Equity compensation plans 
approved by security 
holders (1)(2) 

Equity compensation plans 
not approved by security 
holders 
Total 

 (1) Amount disclosed relates to the Amended and Restated Omnibus Stock and Performance Compensation Plan (the “Omnibus Plan”).   
 (2) Includes restricted stock units, restricted stock, SARs, and performance-based stock.  Performance-based stock is included assuming 
100%  attainment  of  the  targets.  The  actual  number  of  shares  of  performance-based  stock  to  be  awarded  at  the  end  of  applicable 
performance  periods  ranges  from  0%  to  150%  of  the  target  amount  awarded  depending  on  the  Company’s  achievement  of  pre-
established financial goals.    

Refer to Note 11 to the consolidated financial statements for information concerning the Omnibus Plan. 

66 

 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 13.     CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR  
                      INDEPENDENCE 

Information required by this Item 13 is incorporated herein by reference to the section entitled “Election of Directors – Proposal 
1” of the Company’s 2020 Proxy Statement, a copy of which will be filed with the SEC no later than 120 days after the close 
of the fiscal year. 

ITEM 14.     PRINCIPAL ACCOUNTANT FEES AND SERVICES 

Information concerning our principal accountant’s fees and services is incorporated herein by reference to the section entitled 
“Ratification of Appointment of Independent Registered Public Accounting Firm – Proposal 3” of the Company’s 2020 Proxy 
Statement, a copy of which will be filed with the SEC no later than 120 days after the close of the fiscal year. 

67 

 
 
 
 
 
 
 
 
 
 
 
 PART IV. 

ITEM 15.     EXHIBITS AND FINANCIAL STATEMENT SCHEDULES 

(a) 

The following documents are incorporated by reference in or filed as an  exhibit to this report: 

(1) and  (2) 

Financial Statements and Financial Statement Schedules 
Included in Item 8 of this report. 

(3) 

Exhibits listed under (b) of this Item 15. 

(b) 

Exhibits 

3.1 

Restated Articles of Incorporation of Registrant, incorporated by reference 
to Exhibit 4.1 to Form S-8 Registration Statement No. 333-44499, filed  
with the SEC on January 20, 1998. 

3.2            Amendment to Restated Articles of Incorporation, incorporated by reference to Exhibit 3.1 

to the current report on Form 8-K, filed with the SEC on April 19, 2013. 

3.3            Articles of Merger of Cass Commercial Corporation, incorporated by reference to 
                Exhibit 3.1 to the quarterly report on Form 10-Q for the quarter ended 
                September 30, 2006. 

3.4            Second Amended and Restated Bylaws of Registrant, incorporated by reference to Exhibit 

3.1 to the current report on Form 8-K, filed with the SEC on July 21, 2016. 

4.1  

10.1 

10.2 

10.3  

10.4 

10.5 

10.6 

10.7 

Description of the Registrant’s securities, incorporated by reference to Exhibit 4.1 to the  
annual report on Form 10-K for the year ended December 31, 2019.  

Form of Directors’ Indemnification Agreement, incorporated by reference to Exhibit 10.1 
to the quarterly report on Form 10-Q for the quarter ended March 31, 2003.* 

Amended and Restated Omnibus Stock and Performance Compensation Plan, incorporated 
by reference to Exhibit 10.1 to the current report on Form 8-K, filed with the SEC on April 
19, 2013.* 

Amendment and Restatement of the Supplemental Executive Retirement Plan, incorporated 
by reference to Exhibit 10.2 to the quarterly report on Form 10-Q for the quarter ended 
September 30, 2007.* 

Form of Stock Appreciation Rights Award Agreement, incorporated by reference to Exhibit 
10.4 to the quarterly report on Form 10-Q for the quarter ended September 30, 2007.* 

Form of Restricted Stock Award Agreement, incorporated by reference to Exhibit 10.8 to 
the annual report on Form 10-K for the year ended December 31, 2016.* 

Form of Restricted Stock Unit Agreement, incorporated by reference to Exhibit 10.9 to the 
annual report on Form 10-K for the year ended December 31, 2016.* 

Description of Cass Information Systems, Inc. Profit Sharing Program, incorporated by 
reference to Exhibit 10.7 to the annual report on For 10-K for the year ended December 31, 
2018.* 

21   

Subsidiaries of registrant, incorporated by reference to Exhibit 21 to the annual report on 
Form 10-K for the year ended December 31, 2019. 

23 

Consent of Independent Registered Public Accounting Firm. 

31.1  

Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 

31.2  

Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 

68 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
  
  
 
 
32 .1 

32 .2 

Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of 
the Sarbanes-Oxley Act of 2002. 

Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of 
the Sarbanes-Oxley Act of 2002. 

      101.INS   XBRL Instance Document. 

      101.SCH   XBRL Taxonomy Extension Schema Document. 

      101.CAL  XBRL Taxonomy Extension Calculation Linkbase Document. 

      101.LAB  XBRL Taxonomy Extension Label Linkbase Document. 

      101.PRE  XBRL Taxonomy Extension Presentation Linkbase Document. 

      101.DEF  XBRL Taxonomy Extension Definition Linkbase Document. 

      104   

Cover Page Interactive Data File 

*Management contract or compensatory plan arrangement 

  (c) None. 

ITEM 16.     FORM 10-K SUMMARY 

None. 

69 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons 
on behalf of the registrant and in the capacities and on the dates indicated. 

SIGNATURES 

Date:  March 6, 2020 

Date:  March 6, 2020 

CASS INFORMATION SYSTEMS, INC. 

By   

/s/  Eric H. Brunngraber 
Eric H. Brunngraber 
  Chairman, President and Chief Executive Officer 
(Principal Executive Officer) 

By   

/s/  P. Stephen Appelbaum 
P. Stephen Appelbaum 
 Executive Vice President and Chief Financial Officer 
(Principal Financial and Accounting Officer) 

70 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Shareholder Information

CORPORATE HEADQUARTERS
Cass Information Systems, Inc.
12444 Powerscourt Drive, Suite 550
Saint Louis, Missouri 63131
314-506-5500
cass@cassinfo.com
www.cassinfo.com

COMMON STOCK
The company’s common stock trades

on the NASDAQ stock market under

the symbol CASS.

ANNUAL MEETING
The annual meeting of shareholders

will be held April 21, 2020 at 8:30 a.m.

at the Cass office at 13001 Hollenberg

Drive, Bridgeton, Missouri 63044.

No presentations are planned.

Board of Directors

Eric H. Brunngraber
Chairman, President and

Chief Executive Officer

Ralph W. Clermont
Retired Managing Partner,

KPMG LLP, Saint Louis,

Missouri

INVESTOR RELATIONS
Security analysts, investment man-

TRANSFER AGENT
Shareholder correspondence should

agers and others seeking financial

be mailed to:

information about the Company

should contact:

Investor Relations Department
Cass Information Systems, Inc.
12444 Powerscourt Drive, Suite 550
Saint Louis, Missouri 63131
314-506-5500

INDEPENDENT AUDITORS
KPMG LLP
10 South Broadway, Suite 900
Saint Louis, Missouri 63102

Computershare
P.O. Box 505000
Louisville, KY 40233

Overnight correspondence should

be mailed to:

Computershare
462 South 4th Street, Suite 1600
Louisville, KY 40202

SHAREHOLDER WEBSITE:

www.computershare.com/investor

SHAREHOLDER ONLINE INQUIRIES:

https://www-us.computershare.com

/investor/Contact

TOLL-FREE PHONE:

866-323-8170

Benjamin F. (Tad) Edwards, IV
Chairman, Chief Executive

Joseph D. Rupp
Lead Director and Retired Chairman,

Officer and President,

President and Chief Executive Officer,

Benjamin F. Edwards & Company

Olin Corporation

James J. Lindemann
Retired Executive Vice President,

Emerson

Randall L. Schilling
Chief Executive Officer,

OPO Startups, LLC

Robert A. Ebel
Retired Chief Executive Officer,

Sally H. Roth
Retired Area President — Upper

Universal Printing Company

Midwest, Regions Bank

Franklin D. Wicks, Jr., Ph.D.
Retired Executive Vice President

and President, Applied Markets,

Sigma-Aldrich

Executive Officers

Eric H. Brunngraber
Chairman, President and

Chief Executive Officer

Mark A. Campbell
President, Transportation

Information Services

Dwight D. Erdbruegger
President, Cass Commercial

Bank

P. Stephen Appelbaum
Executive Vice President

James M. Cavellier
Executive Vice President and

Gary B. Langfitt
President, Expense

and Chief Financial Officer

Chief Information Officer

Management Services

Cass Information Systems 10-K

12444 Powerscourt Drive, Suite 550
Saint Louis, Missouri 63131
314-506-5500

www.cassinfo.com