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Cass Information Systems, Inc.

cass · NASDAQ Industrials
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FY2023 Annual Report · Cass Information Systems, Inc.
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(Mark One)
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 2023

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE 
SECURITIES EXCHANGE ACT OF 1934 
For the transition period from _______ to _______

Commission file number 000-20827

CASS INFORMATION SYSTEMS, INC.

(Exact name of registrant as specified in its charter)

(State or other jurisdiction of incorporation or organization)

(I.R.S. Employer Identification No.)

Missouri

43-1265338

12444 Powerscourt Drive, Suite 550, St. Louis, Missouri 63131

(314) 506-5500

(Address of principal executive offices)           (Zip Code)

(Telephone Number, incl. area code)

Securities registered pursuant to Section 12(b) of the Act:
Title of each class

Common Stock, par value $0.50 per share

Securities registered pursuant to Section 12(g) of the Act:

Trading Symbol

CASS

Name of each exchange on which registered

  The Nasdaq Global Select Market 

Title of each Class

None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.

Yes ☐   No 

Yes ☐   No 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934
during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days.

Yes    No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of
Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).

Yes    No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an
emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company”
in Rule 12b-2 of the Exchange Act. Large accelerated filer: ☐ Accelerated filer:  Non-accelerated filer: ☐ Smaller reporting company: ☐  Emerging
growth company: ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new
or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Indicate by check mark whether the registrant has filed a report on and attestation to its management's assessment of the effectiveness of its internal control
over  financial  reporting  under  Section  404(b)  of  the  Sarbanes-Oxley  Act  (15  U.S.C.  7262(b))  by  the  registered  public  accounting  firm  that  prepared  or
issued its audit report. 

If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the
filing reflect the correction of an error to previously issued financial statements. ☐

Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received
by any of the registrant's executive officers during the relevant recovery period pursuant to §240.10D-1(b). ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).

Yes ☐   No 

The aggregate market value of the common stock held by non-affiliates of the Registrant was approximately $515.5 million based on the closing price of
the common stock of $38.78 on June 30, 2023, as reported by The Nasdaq Global Select Market. As of February 15, 2024, the Registrant had 13,649,223
shares outstanding of common stock.

DOCUMENTS INCORPORATED BY REFERENCE

Certain information required for Part III of this report is incorporated by reference to the Registrant’s Proxy Statement for the 2024 Annual Meeting of
Shareholders.

Auditor Name: KPMG LLP    Auditor Location: St. Louis, MO    Auditor Firm ID: 185

Table of Contents

PART I.
Item 1.
Item 1A.
Item 1B.
Item 1C.
Item 2.
Item 3.
Item 4.
PART II.
Item 5.

Item 6.
Item 7.

Item 7A.
Item 8.
Item 9.

Item 9A.
Item 9B.
Item 9C.
PART III.
Item 10.
Item 11.
Item 12.

Item 13.
Item 14.
PART IV.
Item 15.
Item 16.

CASS INFORMATION SYSTEMS, INC.
FORM 10-K ANNUAL REPORT
TABLE OF CONTENTS

BUSINESS
RISK FACTORS
UNRESOLVED STAFF COMMENTS
CYBERSECURITY
PROPERTIES
LEGAL PROCEEDINGS
MINE SAFETY DISCLOSURES

MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND
ISSUER PURCHASES OF EQUITY SECURITIES
RESERVED
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF
OPERATIONS
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL
DISCLOSURE
CONTROLS AND PROCEDURES
OTHER INFORMATION
DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS

DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
EXECUTIVE COMPENSATION
SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED
STOCKHOLDER MATTERS
CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
PRINCIPAL ACCOUNTANT FEES AND SERVICES

EXHIBITS AND FINANCIAL STATEMENT SCHEDULES
FORM 10-K SUMMARY
SIGNATURES

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11
19
19
21
21
21

22
23

23
38
40

79
79
81
81

82
82

82
83
83

84
84
85

Forward-looking Statements - Factors That May Affect Future Results

This  report  may  contain  or  incorporate  by  reference  forward-looking  statements  made  pursuant  to  the  safe  harbor  provisions  of  Section  27A  of  the
Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Although we believe that, in making any such
statements, our expectations are based on reasonable assumptions, forward-looking statements are not guarantees of future performance and involve risks,
uncertainties, and other factors beyond our control, which may cause future performance to be materially different from expected performance summarized
in the forward-looking statements. These risks, uncertainties and other factors are discussed in the section Part I, Item 1A, “Risk Factors.” We undertake no
obligation  to  publicly  update  or  revise  any  forward-looking  statements  to  reflect  changed  assumptions,  the  occurrence  of  anticipated  or  unanticipated
events, or changes to future results over time.

Table of Contents

ITEM 1. BUSINESS

Description of Business

PART I.

Cass Information Systems, Inc. (“Cass” or the “Company”) provides payment and information processing services to large manufacturing, distribution and
retail  enterprises  across  the  United  States.  The  Company’s  services  include  freight  invoice  rating,  payment  processing,  auditing,  and  the  generation  of
accounting and transportation information. Cass also processes and pays facility-related invoices, which include electricity and gas as well as waste and
telecommunications expenses, and is a provider of telecom expense management solutions. Cass solutions include integrated payments, a B2B payment
platform for clients that require an agile fintech partner. Additionally, the Company offers a church management software solution and an on-line platform
to provide generosity services for faith-based and non-profit organizations. The Company’s bank subsidiary, Cass Commercial Bank (the “Bank”), supports
the Company’s payment operations. The Bank also provides banking services to its target markets, which include privately held businesses in the St. Louis
metropolitan area and restaurant franchises and faith-based ministries within the United States.

Company Strategy and Core Competencies

Cass is an information services company with a primary focus on processing payables and payables-related transactions for large corporations located in
the United States. Cass possesses four core competencies that encompass most of its processing services.

Data  acquisition  –  This  refers  to  the  gathering  of  data  elements  from  diverse,  heterogeneous  sources  and  the  building  of  complete  databases  for  our
customers.  Data  is  the  raw  material  of  the  information  economy.  Cass  gathers  vital  data  from  complex  and  diverse  input  documents,  electronic  media,
proprietary  databases  and  data  feeds,  including  data  acquired  from  vendor  invoices  as  well  as  customer  procurement  and  sales  systems.  Through  its
numerous  methods  of  obtaining  streams  and  pieces  of  raw  data,  Cass  is  able  to  assemble  vital  data  into  centralized  data  management  systems  and
warehouses, thus producing an engine to create the power of information for managing critical corporate functions and processing systems.

Data management – Once data is assembled, Cass is able to utilize the power from derived information to produce significant savings and benefits for its
clients. This information is integrated into customers’ unique financial and accounting systems, eliminating the need for internal accounting processing and
providing internal and external support for these critical systems. Information is also used to produce management and exception reporting for operational
control, feedback, planning assistance and performance measurement.

Business Intelligence  –  Receiving  information  in  the  right  place  at  the  right  time  and  in  the  required  format  is  paramount  for  business  survival.  Cass’
information  delivery  solutions  provide  reports,  digital  images,  data  files  and  retrieval  capabilities  through  the  internet  or  directly  into  customer  internal
systems.  Cass’  proprietary  internet  management  delivery  system  is  the  foundation  for  driving  these  critical  functions.  Transaction,  operational,  control,
status  and  processing  exception  information  are  all  delivered  through  this  system  creating  an  efficient,  accessible  and  highly  reliable  asset  for  Cass
customers.

Financial exchange – Since Cass is unique among its competition in that it owns a commercial bank, it is also able to manage the movement of funds from
its customers to their suppliers. This is a distinguishing factor, which clearly requires the processing capability, operating systems and financial integrity of
a  banking  organization.  Cass  provides  immediate,  accurate,  controlled  and  protected  funds  management  and  transfer  system  capabilities  for  all  of  its
customers.  Old  and  costly  check  processing  and  delivery  mechanisms  are  replaced  with  more  efficient  electronic  cash  management  and  funds  transfer
systems.

Cass’ core competencies allow it to perform the highest volumes of transaction processing in an integrated, efficient and systematic approach. Not only is
Cass able to process the transaction, it is also able to collect the data defining the transaction and effect the financial payment governing its terms.

These  core  competencies,  enhanced  through  shared  business  processes,  drive  Cass’  strategic  business  units.  Building  upon  these  foundations,  Cass
continues to explore new business opportunities that leverage these competencies and processes.

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Marketing, Customers and Competition

The Company, through its Transportation Information Services business unit, is one of the largest firms in the transportation bill processing and payment
industry in the United States based on the total dollars of transportation bills paid and items processed. Competition consists of a few primary competitors
and numerous small transportation bill audit firms located throughout the United States. While offering transportation payment services, few of these audit
firms compete on a national basis. These competitors compete mainly on price, functionality and service levels. The Company, through its Utility Expense
Management  business  unit,  also  competes  with  other  companies  located  throughout  the  United  States  that  pay  utility  bills  and  provide  management
reporting. Available data indicates that the Company is one of the largest providers of utility information processing and payment services. Cass is unique
among these competitors in that it is not exclusively affiliated with any one energy service provider (“ESP”). Various ESPs market the Company’s services,
adding value with their unique auditing, consulting and technological capabilities. Many of Cass’ services are customized for the ESPs, providing a full-
featured  solution  without  any  development  costs  to  the  ESP.  The  Company,  through  its  Telecom  Information  Services  business  unit,  is  a  leader  in  the
growing  telecom  expense  management  market  and  competes  with  other  companies  located  throughout  the  United  States  in  this  market.  The  Company,
through  its  Waste  Expense  Management  business,  is  one  of  the  largest  providers  of  waste  invoice  management  solutions  and  competes  against  small
expense  management  companies  along  with  large  national  account  programs  of  major  haulers.  The  Company's  TouchPoint  division  offers  a  church
management  software  solution  and  an  on-line  platform  to  provide  generosity  services  for  faith-based  and  non-profit  organizations,  which  is  a
complementary  service  offering  to  the  Bank’s  faith-based  customers.  Also,  the  Company,  through  its  CassPay  operation,  competes  with  providers  of
corporate payment solutions.

The  Bank  is  organized  as  a  Missouri  trust  company  with  banking  powers  and  was  founded  in  1906.  The  Company  was  originally  classified  as  a  bank
holding corporation due to its ownership of a federally-insured commercial bank and was originally organized in 1982 as Cass Commercial Corporation
under the laws of Missouri. Approval by the Board of Governors of the Federal Reserve System was received in February 1983. The Company changed its
name to Cass Information Systems, Inc. in January 2001. In December 2011, the Federal Reserve Bank (“FRB”) of St. Louis approved the election of Cass
Information  Systems,  Inc.  to  become  a  financial  holding  company.  As  a  financial  holding  company,  Cass  may  engage  in  activities  that  are  financial  in
nature  or  incidental  to  a  financial  activity.  The  Bank  encounters  competition  from  numerous  banks  and  financial  institutions  located  throughout  the  St.
Louis,  Missouri  metropolitan  area  and  other  areas  in  which  the  Bank  competes.  The  Bank’s  principal  competitors,  however,  are  large  bank  holding
companies that are able to offer a wide range of banking and related services through extensive branch networks. The Bank targets its services to privately
held  businesses,  restaurant  franchises,  and  faith-based  ministries  located  in  St.  Louis,  Missouri  and  other  selected  cities  located  throughout  the  United
States.

The  Company  holds  several  trademarks  for  the  payment  and  rating  services  it  provides.  These  include:  FreightPay®,  Transdata®,  Ratemaker®,  Best
Rate®,  Rate  Exchange®,  CassPort®,  Cass  Freight  Index®,  Cass  Truckload  Linehaul  Index®,  Cass  Intermodal  Price  Index®  Expense$mart®,
ExpenseSmart®,  TouchPoint®,  Gyve®,  Generosity  Made  Simple®,  WasteVision™  and  Direct2Carrier  Payments™.  The  Company  holds  patents  for
methods and systems for managing employee-liable expenses and methods and systems for communicating expense management information.

The Company and its subsidiaries have a varied client base and are not dependent on any one customer or group of customers for a significant portion of its
business.

Employees and Human Capital Resources

The Company and its subsidiaries had 1,061 full-time and 255 part-time employees as of February 15, 2024. Of these employees, the Bank had 66 full-time
and no part-time employees.

Cass  has  long  been  committed  to  comprehensive  and  competitive  compensation  and  benefits  programs  to  attract  and  retain  talent  in  a  competitive
environment.  Retention  of  skilled  and  highly  trained  employees  is  critical  as  the  Company’s  future  operating  results  depend  substantially  upon  the
continued service of executive officers and key personnel. Furthering the philosophy to attract and retain a pool of talented and motivated employees who
will continue to advance the Company’s purpose and contribute to overall success, compensation and benefits programs include: a noncontributory profit
sharing program for most employees; a defined contribution 401(k) plan to provide retirement benefits to eligible employees; a performance-based equity
compensation program for executive officers and key personnel; and incentive programs for loan and sales personnel. Cass also provides comprehensive
health, dental, and vision plans to most employees, as well as free employee assistance programs to all employees and members of their families.

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The Company invests in its employees’ futures by assisting with tuition reimbursement for continued education. Employees are also able to participate in
educational seminars run by outside parties to maintain and expand professional knowledge.

In  order  to  develop  a  workforce  that  aligns  with  the  Company’s  corporate  values,  regularly  sponsored  campaigns  and  events  occur,  such  as  charitable
workplace campaigns, food drives to assist local food banks, and toy drives to support charities during the holidays. The Company offers paid time off for
charitable endeavors. Additionally, the Company supports a number of organizations with annual financial contributions.

The Company recognizes the benefits of building a corporate culture that promotes diversity, equity and inclusion ("DEI") to foster unique ideas and ways
of thinking. In pursuit of the Company's overall DEI mission, Cass focuses on: a) cultivating an environment that encourages collaboration, flexibility and
fairness to enable all employees to contribute to their full potential; b) promoting diversity in our talent management and succession planning processes and
employee development programs; and c) ensuring leadership commitment in facilitating the Company's DEI efforts.

The Company's DEI Committee was formed after a thorough process of determining a charter and actively looks to expand the Company's DEI vision. The
committee members are passionate about DEI efforts and represent the Company's various business divisions and corporate departments. The Company
continues to promote DEI within its culture and make improvements to human resources programs to support related initiatives. As of December 31, 2023,
69% of the Company's U.S. employees were female, and 23% were ethnically diverse. Within the management group, 52% were female, and 13% were
ethnically  diverse.  The  Company  continues  to  support  and  provide  diversity  training  to  all  employees.  The  Company  also  continues  its  commitment  to
providing a workplace that is free of harassment and discrimination by taking proactive measures and providing all employees with non-discrimination and
sexual harassment prevention training on an annual basis. The DEI initiatives are supported and promoted to provide all employees a place where they feel
welcomed, appreciated and valued.

Equal opportunities, anti-harassment, non-discrimination, the health and safety of employees and work-life balance are actively promoted as more fully
described in the Company's Environmental, Social, and Governance ("ESG") report.

Supervision and Regulation

The Company and its bank subsidiary are extensively regulated under federal and state law. These laws and regulations are intended to primarily protect
depositors,  not  shareholders.  The  Bank  is  subject  to  regulation  and  supervision  by  the  Missouri  Division  of  Finance,  the  FRB  and  the  Federal  Deposit
Insurance Corporation (the “FDIC”). The Company is a financial holding company within the meaning of the Bank Holding Company Act of 1956, as
amended  (the  “BHC  Act”),  and  as  such,  it  is  subject  to  regulation,  supervision  and  examination  by  the  FRB.  Significant  elements  of  the  laws  and
regulations  applicable  to  the  Company  and  the  Bank  are  described  below.  The  description  is  qualified  in  its  entirety  by  reference  to  the  full  text  of  the
statutes,  regulations  and  policies  that  are  described.  Also,  such  statutes,  regulations  and  policies  are  continually  under  review  by  Congress  and  state
legislatures and federal and state regulatory agencies. A change in statutes, regulations or regulatory policies applicable to the Company and its subsidiaries
could have a material effect on the business, financial condition and results of operations of the Company.

Bank Holding Company Activities – In general, the BHC Act limits the business of bank holding companies to banking, managing or controlling banks and
other related activities. In addition, bank holding companies that qualify and elect to be financial holding companies, such as the Company, may engage in
any activity, or acquire and retain the shares of a company engaged in any activity, that is either (i) financial in nature or incidental to such financial activity
or  (ii)  complementary  to  a  financial  activity  and  does  not  pose  a  substantial  risk  to  the  safety  and  soundness  of  depository  institutions  or  the  financial
system generally. Such permitted activities include securities underwriting and dealing, insurance underwriting and making merchant banking investments.

To maintain financial holding company status, a financial holding company and all of its depository institution subsidiaries must be “well capitalized” and
“well managed.” A depository institution subsidiary is considered to be “well capitalized” if it satisfies the requirements for this status discussed in the
section  “Prompt  Corrective  Action”  below.  A  depository  institution  subsidiary  is  considered  “well  managed”  if  it  received  a  composite  rating  and
management rating of at least “satisfactory” in its most recent examination. A financial holding company’s status will also depend upon it maintaining its
status  as  “well  capitalized”  and  “well  managed’  under  applicable  FRB  regulations.  If  a  financial  holding  company  ceases  to  meet  these  capital  and
management  requirements,  the  FRB  may  impose  limitations  or  conditions  on  the  conduct  of  its  activities  during  the  non-compliance  period,  and  the
company may not commence any of the broader financial activities

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permissible for financial holding companies or acquire a company engaged in such financial activities without prior approval of the FRB. If the company
does not return to compliance within 180 days, the FRB may require divestiture of the holding company’s depository institutions.

In order for a financial holding company to commence any new activity permitted by the BHC Act or to acquire a company engaged in any new activity
permitted  by  the  BHC  Act,  each  insured  depository  institution  subsidiary  of  the  financial  holding  company  must  have  received  a  rating  of  at  least
“satisfactory” in its most recent examination under the Community Reinvestment Act. See “Community Reinvestment Act” below.

The FRB has the power to order any bank holding company or its subsidiaries to terminate any activity or to terminate its ownership or control of any
subsidiary when the FRB has reasonable grounds to believe that continuation of such activity or such ownership or control constitutes a serious risk to the
financial soundness, safety or stability of any bank subsidiary of the bank holding company.

The BHC Act, the Bank Merger Act, and other federal and state statutes regulate acquisitions of banks and banking companies. The BHC Act requires the
prior approval of the FRB for the direct or indirect acquisition by the Company of more than 5% of the voting shares or substantially all of the assets of a
bank or bank holding company. Under the Bank Merger Act, the prior approval of the FRB or other appropriate bank regulatory authority is required for
the  Bank  to  merge  with  another  bank  or  purchase  the  assets  or  assume  the  deposits  of  another  bank.  In  reviewing  acquisition  applications,  the  bank
regulatory authorities will consider, among other things, the competitive effect and public benefits of the transactions, the capital position of the combined
organization, the risks to the stability of the U.S. banking or financial system, the applicant’s performance record under the Community Reinvestment Act
and its compliance with fair housing laws.

The Dodd-Frank Act  –  The  Dodd-Frank  Wall  Street  Reform  and  Consumer  Protection  Act  (the  “Dodd-Frank  Act”),  enacted  in  July  2010,  significantly
restructured the financial regulatory environment in the United States, affecting all bank holding companies and banks, including the Company and the
Bank, some of which are described in more detail below. The impact of the Dodd-Frank Act on the Company and the Bank has been substantial.

Enhanced  Prudential  Standards  –  The  FRB  is  required  to  monitor  emerging  risks  to  financial  stability  and  enact  enhanced  supervision  and  prudential
standards  applicable  to  large  bank  holding  companies  and  certain  non-bank  covered  companies  designated  as  systemically  important  by  the  Financial
Stability  Oversight  Council.  The  Dodd-Frank  Act  mandates  that  certain  regulatory  requirements  applicable  to  these  systemically  important  financial
institutions  be  more  stringent  than  those  applicable  to  other  financial  institutions.  In  2019,  the  FRB  adopted  new  rules  impacting  certain  capital  and
liquidity requirements and other enhanced prudential standards. The final rules assign all domestic bank holding companies with $100 billion or more in
total  consolidated  assets  to  one  of  four  categories  of  tailored  regulatory  requirements.  The  Company  and  the  Bank  are  generally  not  impacted  by  these
rules.  The  enhanced  prudential  standards  rules,  as  amended  in  2019,  require  publicly  traded  bank  holding  companies  with  $50  billion  or  more  in  total
consolidated assets to establish risk committees. Prior to the amendment, the requirement to establish a risk committee was applicable to publicly traded
companies with $10 billion or more in consolidated assets.

Dividends and Stock Repurchases – Both the Company and the Bank are subject to various regulations that restrict their ability to pay dividends and the
amount of dividends that they may pay. Under the Federal Deposit Insurance Corporation Improvement Act of 1991, a depository institution, such as the
Bank, may not pay dividends if payment would cause it to become undercapitalized or if it is already undercapitalized. The payment of dividends by the
Company  and  the  Bank  may  also  be  affected  or  limited  by  other  factors,  such  as  the  requirement  to  maintain  adequate  capital  and,  under  certain
circumstances, the ability of federal regulators to prohibit dividend payments as an unsound or unsafe practice.

From  time  to  time,  the  Company's  Board  of  Directors  has  authorized  stock  repurchase  plans.  Bank  holding  companies  must  consult  with  the  Federal
Reserve before redeeming any equity or other capital instrument included in tier 1 or tier 2 capital prior to stated maturity, if such redemption could have a
material effect on the level or composition of the organization’s capital base. In addition, a bank holding company is unable to repurchase shares equal to
10% or more of its net worth if it would not be well-capitalized (as defined by the Federal Reserve) after giving effect to such repurchase. Bank holding
companies  experiencing  financial  weaknesses,  or  that  are  at  significant  risk  of  developing  financial  weaknesses,  must  consult  with  the  Federal  Reserve
before redeeming or repurchasing common stock or other regulatory capital instruments.

In August 2022, the Inflation Reduction Act of 2022 (the “Inflation Reduction Act") was enacted. Among other things, the Inflation Reduction Act imposes
a new 1% excise tax on the fair market value of stock repurchased after December 31,

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2022 by publicly traded U.S. corporations. With certain exceptions, the value of stock repurchased is determined net of stock issued in the year, including
shares issued pursuant to compensatory arrangements.

Capital  Requirements  –  As  a  bank  holding  company,  the  Company  and  the  Bank  are  subject  to  capital  requirements  pursuant  to  the  FRB’s  capital
guidelines  which  include  (i)  risk-based  capital  guidelines,  which  are  designed  to  make  capital  requirements  more  sensitive  to  various  risk  profiles  and
account for off-balance sheet exposure; (ii) guidelines that consider market risk, which is the risk of loss due to change in value of assets and liabilities due
to  changes  in  interest  rates;  and  (iii)  guidelines  that  use  a  leverage  ratio  which  places  a  constraint  on  the  maximum  degree  of  risk  to  which  a  financial
holding company may leverage its equity capital base.

The Basel III Capital Rules require the Company and the Bank to maintain the following:

•

•

•

•

a minimum ratio of common equity Tier 1 capital to risk-weighted assets of at least 4.5%, plus a 2.5% capital conservation buffer (resulting in a
minimum common equity Tier 1 capital ratio of 7.0%);

a minimum ratio of Tier 1 capital to risk-weighted assets of at least 6.0%, plus a 2.5% capital conservation buffer (resulting in a minimum Tier 1
capital ratio of 8.5%);

a minimum ratio of total capital (that is, Tier 1 plus Tier 2 capital) to risk-weighted assets of at least 8.0%, plus the 2.5% capital conservation
buffer (resulting in a minimum total capital ratio of 10.5%); and

a minimum leverage ratio of 4.0%, calculated as the ratio of Tier 1 capital to adjusted average consolidated assets.

The capital conservation buffer is designed to absorb losses during periods of economic stress. Banking institutions with a ratio of common equity Tier 1
capital  to  risk-weighted  assets  above  the  minimum  but  below  the  conservation  buffer  will  face  limitations  on  the  payment  of  dividends,  common  stock
repurchases and discretionary cash payments to executive officers based on the amount of the shortfall.

Common equity Tier 1 capital is generally defined as common stockholders’ equity and retained earnings. Tier 1 capital is generally defined as common
equity Tier 1 and Additional Tier 1 capital. Additional Tier 1 capital generally includes certain noncumulative perpetual preferred stock and related surplus
and minority interests in equity accounts of consolidated subsidiaries. Total capital includes Tier 1 capital (common equity Tier 1 capital plus Additional
Tier 1 capital) and Tier 2 capital. Tier 2 capital is comprised of capital instruments and related surplus meeting specified requirements. Also included in
Tier 2 capital is the allowance for credit losses limited to a maximum of 1.25% of risk-weighted assets and, for non-advanced approaches institutions like
Cass that have exercised a one-time opt-out election regarding the treatment of Accumulated Other Comprehensive Income (“AOCI”), up to 45% of net
unrealized gains on available-for-sale equity securities with readily determinable fair market values.

The calculation of all types of regulatory capital is subject to deductions and adjustments specified in the regulations. For instance, the Basel III Capital
Rules and the capital simplification rules enacted in 2019 provide for a number of deductions from and adjustments to common equity Tier 1 capital. These
include, for example, the requirement that certain deferred tax assets and significant investments in non-consolidated financial entities be deducted from
Tier 1 capital to the extent that any one such category exceeds 25% of common equity Tier 1 capital.

In determining the amount of risk-weighted assets for purposes of calculating risk-based capital ratios, all assets, including certain off-balance sheet assets,
are  multiplied  by  a  risk  weight  factor  assigned  by  the  regulations  based  on  the  risks  believed  inherent  in  the  type  of  asset.  Higher  levels  of  capital  are
required for asset categories believed to present greater risk. For example, a risk weight of 0% is assigned to cash and U.S. government securities, a risk
weight  of  50%  is  generally  assigned  to  prudently  underwritten  first  lien  one  to  four-family  residential  mortgages,  a  risk  weight  of  100%  is  assigned  to
commercial  and  consumer  loans,  a  risk  weight  of  150%  is  assigned  to  certain  past  due  loans,  and  a  risk  weight  of  between  0%  to  600%  is  assigned  to
permissible equity interests, depending on certain specified factors.

The FRB has authority to establish individual minimum capital requirements in appropriate cases upon a determination that an institution’s capital level is
or may become inadequate in light of the particular risks or circumstances. As of December 31, 2023, the Company and the Bank met all capital adequacy
requirements under the Basel III Capital Rules.

In December 2017, the Basel Committee published standards that it described as the finalization of the Basel III post-crisis regulatory reforms (commonly
referred  to  as  “Basel  IV”).  Among  other  things,  these  standards  revise  the  Basel  Committee's  standardized  approach  for  credit  risk  (including  by
recalibrating risk weights and introducing new capital requirements for certain “unconditionally cancellable commitments,” such as unused credit card lines
of credit) and

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provides a new standardized approach for operational risk capital. Under the Basel framework, these standards went into effect on January 1, 2023, with an
aggregate output floor phasing in through January 1, 2027. Under the current U.S. capital rules, operational risk capital requirements and a capital floor
apply only to advanced approaches institutions, and not to the Company or the Bank. The impact of Basel IV on the Company will depend on the manner
in which it is implemented by the federal bank regulators.

Source of Strength Doctrine – FRB and other regulations require bank holding companies to act as a source of financial and managerial strength to their
subsidiary banks. Under this requirement, the Company is expected to commit resources to support the Bank. Any capital loans by a bank holding company
to any of its subsidiary banks are subordinate in right of payment to depositors and to certain other indebtedness of such subsidiary banks. In the event of a
bank  holding  company’s  bankruptcy,  any  commitment  by  the  bank  holding  company  to  a  federal  bank  regulatory  agency  to  maintain  the  capital  of  a
subsidiary bank will be assumed by the bankruptcy trustee and entitled to priority of payment.

Deposit Insurance – Substantially all of the deposits of the Bank are insured up to applicable limits by the Deposit Insurance Fund (“DIF”) of the FDIC,
and the Bank is subject to deposit insurance assessments to maintain the DIF. Deposit insurance assessments are based on average consolidated total assets
minus average tangible equity. Under the FDIC’s risk-based assessment system, insured institutions with less than $10 billion in assets, such as the Bank,
are assigned to one of four risk categories based on supervisory evaluations, regulatory capital level, and certain other factors, with less risky institutions
paying lower assessments. An institution’s assessment rate depends upon the category to which it is assigned and certain other factors.

In  October  2022,  the  FDIC  adopted  a  final  rule  to  increase  the  initial  base  deposit  insurance  assessment  rate  schedules  uniformly  by  2  basis  points
beginning with the first quarterly assessment period of 2023. The increased assessment is expected to improve the likelihood that the DIF reserve ratio
would reach the statutory minimum of 1.35% by the statutory deadline prescribed under the FDIC's amended restoration plan.

In November 2023, the FDIC issued a final rule to implement a special assessment to recover losses to the DIF incurred as a result of bank failures in early
2023  and  the  FDIC's  use  of  the  systemic  risk  exception  to  cover  certain  deposits  that  were  otherwise  uninsured.  The  special  assessment  was  based  on
estimated uninsured deposits as of December 31, 2022 (excluding the first $5.0 billion) and will be assessed at a quarterly rate of 3.36 basis points, over
eight quarterly assessment periods, beginning in the first quarter of 2024. As a result of this final rule, the Company did not accrue expense related to this
assessment based on the amount of uninsured deposits at December 31, 2022 of less than $5.0 billion. Under the final rule, the estimated loss pursuant to
the systemic risk determination will be periodically adjusted, and the FDIC has retained the ability to cease collection early, extend the special assessment
collection  period,  and  impose  a  final  shortfall  special  assessment  on  a  one-time  basis.  The  extent  to  which  any  such  additional  future  assessments  will
impact the Company's future deposit insurance expense is currently uncertain.

FDIC insurance expense totaled $603,000, $415,700 and $300,200 for the years ended December 31, 2023, 2022 and 2021, respectively.

The FDIC may terminate deposit insurance upon a finding that the institution has engaged in unsafe and unsound practices, is in an unsafe or unsound
condition to continue operations, or has violated any applicable law, regulation, rule, order or condition imposed by the FDIC.

Prompt Corrective Action – The Basel III Capital Rules incorporate new requirements into the prompt correction action framework, described above. The
Federal Deposit Insurance Act (“FDIA”) requires that federal banking agencies take “prompt corrective action” against depository institutions that do not
meet  minimum  capital  requirements  and  includes  the  following  five  capital  tiers:  “well-capitalized,”  “adequately  capitalized,”  “undercapitalized,”
“significantly undercapitalized” and “critically undercapitalized.” A depository institution’s capital tier will depend upon how its capital levels compare
with various relevant capital measures and certain other factors, as established by regulation.

A depository institution is deemed to be (i) “well-capitalized” if the institution has a total risk-based capital ratio of 10% or greater, a Tier 1 risk-based
capital ratio of 8% or greater, a leverage ratio of 5% or greater, a common equity Tier 1 ratio of 6.5% or greater and is not subject to any regulatory order
agreement or written directive to meet and maintain a specific capital level for any capital measure; (ii) “adequately capitalized” if the institution has a total
risk-based capital ratio of 8% or greater, a Tier 1 risk-based capital ratio of 6% or greater, a leverage ratio of 4% or greater, a common equity Tier 1 ratio of
4.5% or greater and does not meet the definition of “well capitalized”; (iii) “undercapitalized” if the institution has a total risk-based capital ratio that is less
than 8%, a Tier 1 risk-based capital ratio of less than 6%, a leverage ratio of less

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than 4% or a common equity Tier 1 ratio of less than 4.5%; (iv) “significantly undercapitalized” if the institution has a total risk-based capital ratio of less
than  6%,  a  Tier  1  risk-based  capital  ratio  of  less  than  4%,  a  leverage  ratio  of  less  than  3%  or  a  common  equity  Tier  1  ratio  of  less  than  3%;  and  (v)
“critically undercapitalized” if the institution has a ratio of tangible equity (as defined in the regulations) to total assets that is equal to or less than 2%. An
institution  may  be  deemed  to  be  in  a  capital  category  that  is  lower  than  indicated  by  its  capital  ratios  if  it  is  determined  to  be  in  an  unsafe  or  unsound
condition  or  if  it  receives  an  unsatisfactory  examination  rating  with  respect  to  certain  matters.  A  bank’s  capital  category  is  determined  solely  for  the
purpose  of  applying  prompt  corrective  action  regulations,  and  the  capital  category  may  not  constitute  an  accurate  representation  of  the  bank’s  overall
financial condition or prospects for other purposes.

Subject to a narrow exception, a receiver or conservator is required to be appointed for an institution that is “critically undercapitalized” within specified
time frames. The regulations also provide that a capital restoration plan must be filed with the FRB within 45 days of the date an institution is deemed to
have  received  notice  that  it  is  “undercapitalized,”  “significantly  undercapitalized”  or  “critically  undercapitalized.”  Compliance  with  the  plan  must  be
guaranteed by any parent holding company up to the lesser of 5% of the institution’s total assets when it was deemed to be undercapitalized or the amount
necessary  to  achieve  compliance  with  applicable  capital  requirements.  In  addition,  numerous  mandatory  supervisory  actions  become  immediately
applicable  to  an  undercapitalized  institution  including,  but  not  limited  to,  increased  monitoring  by  regulators  and  restrictions  on  growth,  capital
distributions and expansion. The FRB could also take any one of a number of discretionary supervisory actions, including the issuance of a capital directive
and the replacement of senior executive officers and directors. Significantly and critically undercapitalized institutions are subject to additional mandatory
and discretionary measures.

As of December 31, 2023, the most recent notification from the regulatory agencies categorized the Company and the Bank as well-capitalized. For further
information regarding the capital ratios and leverage ratio of the Company and the Bank, see Item 8, Note 2 of this report.

Safety and Soundness Regulations – In accordance with the FDIA, the federal banking agencies adopted guidelines establishing general standards relating
to internal controls, information systems, internal audit systems, loan documentation, credit underwriting, interest rate risk exposure, asset growth, asset
quality, earnings, compensation, fees and benefits. In general, the guidelines require that institutions maintain appropriate systems and practices to identify
and manage the risks and exposures specified in the guidelines. The guidelines prohibit excessive compensation as an unsafe and unsound practice and
describe  compensation  as  excessive  when  the  amounts  paid  are  unreasonable  or  disproportionate  to  the  services  performed  by  an  executive  officer,
employee,  director  or  principal  shareholder.  In  addition,  regulations  adopted  by  the  federal  banking  agencies  authorize  the  agencies  to  require  that  an
institution that has been given notice that it is not satisfying any of such safety and soundness standards to submit a compliance plan. If the institution fails
to  submit  an  acceptable  compliance  plan  or  fails  in  any  material  respect  to  implement  an  accepted  compliance  plan,  the  agency  must  issue  an  order
directing corrective actions and may issue an order directing other actions of the types to which an undercapitalized institution is subject under the “prompt
corrective  action”  provisions  of  FDIA.  If  the  institution  fails  to  comply  with  such  an  order,  the  agency  may  seek  to  enforce  such  order  in  judicial
proceedings and to impose civil money penalties.

Loans-to-One-Borrower  –  The  Bank  generally  may  not  make  loans  or  extend  credit  to  a  single  or  related  group  of  borrowers  in  excess  of  15%  of
unimpaired  capital  and  surplus.  An  additional  amount  may  be  loaned,  up  to  10%  of  unimpaired  capital  and  surplus,  if  the  loan  is  secured  by  readily
marketable collateral, which generally does not include real estate. As of December 31, 2023, the Bank was in compliance with the loans-to-one-borrower
limitations.

Depositor Preference  –  The  FDIA  provides  that,  in  the  event  of  the  “liquidation  or  other  resolution”  of  an  insured  depository  institution,  the  claims  of
depositors of the institution, including the claims of the FDIC as subrogee of insured depositors, and certain claims for administrative expenses of the FDIC
as a receiver, will have priority over other general unsecured claims against the institution. If an insured depository institution fails, insured and uninsured
depositors, along with the FDIC, will have priority in payment ahead of unsecured, non-deposit creditors, including depositors whose deposits are payable
only outside of the United States and the parent bank holding company, with respect to any extensions of credit they have made to such insured depository
institution.

Community Reinvestment Act – The Community Reinvestment Act of 1977 (“CRA”) requires depository institutions to assist in meeting the credit needs of
their market areas consistent with safe and sound banking practice. Under the CRA, each depository institution is required to help meet the credit needs of
its  market  areas  by,  among  other  things,  providing  credit  to  low-  and  moderate-income  individuals  and  communities.  Depository  institutions  are
periodically examined for compliance with the CRA and are assigned ratings that must be publicly disclosed. In order for a financial holding

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company to commence any new activity permitted by the BHC Act, or to acquire any company engaged in any new activity permitted by the BHC Act,
each  insured  depository  institution  subsidiary  of  the  financial  holding  company  must  have  received  a  rating  of  at  least  “satisfactory”  in  its  most  recent
examination under the CRA. The Bank received a rating of “satisfactory” in its most recent CRA exam.

In October 2023, the OCC, together with the Federal Reserve and FDIC, issued a joint final rule to modernize the CRA regulatory framework. The final
rule is intended, among other things, to adapt to changes in the banking industry, including the expanded role of mobile and online banking, and to tailor
performance standards to account for differences in bank size and business models. The final rule introduces new tests under which the performance of
banks with over $2 billion in assets will be assessed. The new rule also includes data collection and reporting requirements, some of which are applicable
only to banks larger than the Bank and updates the definitions of community development and process by which banks can seek approval of qualifying
projects. Most provisions of the final rule will become effective on January 1, 2026, and the data reporting requirements will become effective on January
1, 2027.

Financial  Privacy  –  Banks  and  other  financial  institutions  are  subject  to  regulations  that  limit  their  ability  to  disclose  non-public  information  about
consumers  to  nonaffiliated  third  parties.  These  limitations  require  disclosure  of  privacy  policies  to  consumers  and  affect  how  consumer  information  is
transmitted through diversified financial companies and conveyed to outside vendors.

The  Bank  is  also  subject  to  regulatory  guidelines  establishing  standards  for  safeguarding  customer  information  and  maintaining  information  security
programs.  The  standards  set  forth  in  the  guidelines  are  intended  to  ensure  the  security  and  confidentiality  of  customer  records  and  information,  protect
against any anticipated threats or hazards to the security or integrity of such records and protect against unauthorized access to or use of such records or
information that could result in substantial harm or inconvenience to any customer.

Transactions  with  Affiliates  –  Transactions  between  the  Bank  and  its  affiliates  are  subject  to  regulations  that  limit  the  types  and  amounts  of  covered
transactions engaged in by the Bank and generally require those transactions to be on an arm’s-length basis. The term “affiliate” is defined to mean any
company that controls or is under common control with the Bank and includes the Company and its non-bank subsidiaries. “Covered transactions” include
a  loan  or  extension  of  credit,  as  well  as  a  purchase  of  securities  issued  by  an  affiliate,  certain  purchases  of  assets  from  the  affiliate,  certain  derivative
transactions that create a credit exposure to an affiliate, the acceptance of securities issued by the affiliate as collateral for a loan, and the issuance of a
guarantee,  acceptance  or  letter  of  credit  on  behalf  of  an  affiliate.  In  general,  these  regulations  require  that  any  such  transaction  by  the  Bank  (or  its
subsidiaries) with an affiliate must be secured by designated amounts of specified collateral and must be limited to certain thresholds on an individual and
aggregate basis.

Federal law also limits the Bank’s authority to extend credit to its directors, executive officers and 10% shareholders, as well as to entities controlled by
such persons. Among other things, extensions of credit to insiders are required to be made on terms that are substantially the same as, and follow credit
underwriting  procedures  that  are  not  less  stringent  than  those  prevailing  for  comparable  transactions  with  unaffiliated  persons.  Also,  the  terms  of  such
extensions of credit may not involve more than the normal risk of repayment or present other unfavorable features and may not exceed certain limitations
on the amount of credit extended to such persons, individually and in the aggregate, which limits are based, in part, on the amount of the Bank’s capital.

Cybersecurity  –  Federal  regulators  regularly  issue  new  and  updated  guidance  and  standards  regarding  cybersecurity  intended  to  enhance  cyber  risk
management among financial institutions and public companies generally. Financial institutions are expected to comply with such guidance and standards
and develop appropriate risk management processes and security controls. If the Company fails to observe the regulatory guidance, it could be subject to
various regulatory sanctions, including financial penalties.

Recently, the federal banking agencies adopted a final rule requiring banking organizations to notify their primary banking regulator within 36 hours of
determining that a “computer-security incident” has materially disrupted or degraded, or is reasonably likely to materially disrupt or degrade, the banking
organization’s ability to carry out banking operations or deliver banking products and services to a material portion of its customer base, its businesses and
operations that would result in material loss, or its operations that would impact the stability of the United States. Banking organizations are also required
to notify each affected customer as soon as possible in the event of an incident that results in actual or potential harm to the integrity or availability of
information and systems or that violates or threatens to violate the organization’s security for four or more hours.

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Risks and exposures related to cybersecurity attacks, including litigation and enforcement risks, are expected to remain high for the foreseeable future due
to  the  rapidly  evolving  nature  and  sophistication  of  these  threats,  as  well  as  due  to  the  expanding  use  of  internet  banking,  mobile  banking  and  other
technology-based  products  and  services  by  the  Company  and  its  customers.  See  Item  1A,  “Risk  Factors”  for  a  further  discussion  of  risks  related  to
cybersecurity.

Anti-Money Laundering Regulation and the USA PATRIOT Act - A major focus of governmental policy on financial institutions in recent years has been
aimed at combating money laundering and terrorist financing. The Bank Secrecy Act (“BSA”), the USA PATRIOT Act of 2021 (the “USA PATRIOT Act”)
and other laws and regulations require financial institutions, among other duties, to institute and maintain an effective Anti-Money Laundering (“AML”)
program  and  to  file  timely  reports  such  as  suspicious  activity  reports  and  currency  transaction  reports  that  assist  government  agencies  in  detecting  and
preventing  money  laundering.  The  USA  PATRIOT  Act  prohibits  financial  institutions  from  entering  into  specified  financial  transactions  and  account
relationships  and  requires  that  the  institutions  implement  customer  identification  programs,  and  enhance  due  diligence  procedures  for  certain  high-risk
customers.  Regulatory  authorities  routinely  examine  financial  institutions  for  compliance  with  these  obligations.  The  federal  banking  agencies  and  the
Financial Crimes Enforcement Network (“FinCEN”) are authorized to impose significant civil money penalties for violations of those requirements and
have  recently  engaged  in  coordinated  enforcement  efforts  against  banks  and  other  financial  services  providers  with  the  Department  of  Justice,  Drug
Enforcement Administration and Internal Revenue Service. The Company is also subject to increased scrutiny of compliance with the rules enforced by the
Office of Foreign Assets Control.

The Anti-Money Laundering Act of 2020 (“AMLA”) amended the BSA and was intended to be a comprehensive reform and modernization to U.S. bank
secrecy  and  anti-money  laundering  laws.  Among  other  things,  it  codifies  a  risk-based  approach  to  anti-money  laundering  compliance  for  financial
institutions;  requires  the  U.S.  Department  of  the  Treasury  to  promulgate  priorities  for  anti-money  laundering  and  countering  the  financing  of  terrorism
policy; requires the development of standards for testing technology and internal processes for BSA compliance; expands enforcement- and investigation-
related authority, including increasing available sanctions for certain BSA violations; and expands BSA whistleblower incentives and protections. Many of
the statutory provisions in the AMLA will require additional rulemakings, reports and other measures, and the impact of the AMLA will depend on, among
other things, rulemaking and implementation guidance.

In 2021, Congress passed the Corporate Transparency Act as part of the National Defense Authorization Act, which enacted the most significant overhaul
of  the  BSA  and  related  AML  laws  since  the  USA  PATRIOT  Act.  Notable  amendments  include  (i)  significant  changes  to  the  collection  of  beneficial
ownership  information  and  the  establishment  of  a  beneficial  ownership  registry,  which  requires  corporate  entities  (generally,  any  corporation,  limited
liability  company  or  other  similar  entity  with  20  or  fewer  employees  and  annual  gross  income  of  $5  million  or  less)  to  report  beneficial  ownership
information  to  FinCEN  (which  information  will  be  maintained  by  FinCEN  and  made  available  upon  request  to  financial  institutions);  (ii)  enhanced
whistleblower  provisions,  which  provide  that  one  or  more  whistleblowers  who  voluntarily  provide  original  information  leading  to  the  successful
enforcement  of  violations  of  the  AML  laws  in  any  judicial  or  administrative  action  brought  by  the  Secretary  of  the  Treasury  or  the  Attorney  General
resulting in monetary sanctions exceeding $1 million (including disgorgement and interest but excluding forfeiture, restitution, or compensation to victims)
will receive not more than 30 percent of the monetary sanctions collected and will receive increased protections; (iii) increased penalties for violations of
the BSA; (iv) improvements to existing information sharing provisions that permit financial institutions to share information relating to suspicious activity
reports with foreign branches, subsidiaries, and affiliates (except those located in China, Russia, or certain other jurisdictions) for the purpose of combating
illicit finance risks; and (v) expanded duties and powers of FinCEN. Many of the requirements included in the AML amendments will require additional
rulemakings,  reports  and  other  measures,  and  the  impact  of  these  rules  will  depend  on,  among  other  things,  rulemaking  and  implementation  guidance.
FinCEN  proposed  three  rules  to  implement  changes  to  the  beneficial  ownership  requirements  and  related  amendments  set  forth  in  the  Corporate
Transparency Act. As of the date of this Form 10-K, two of the three have been finalized. The Beneficial Ownership Reporting Rule took effect on January
1, 2024 and requires certain domestic and foreign companies created, or registered to conduct business, in the United States to report beneficial ownership
information  to  FinCEN.  The  Access  Rule,  effective  as  of  February  20,  2024,  sets  forth  the  circumstances  under  which  FinCEN  can  disclose  beneficial
ownership information to authorized recipients and how FinCEN and recipients of the data will protect that information. It is expected that FinCEN will
issue  a  third  rule,  by  January  1,  2025,  to  revise  existing  customer  due  diligence  requirements  and  bring  them  into  conformance  with  the  Corporate
Transparency Act and the Access Rule.

Climate-Related Regulation and Guidance - In recent years the federal banking agencies have increased their focus on climate-related risks impacting the
operations of banks, the communities they serve and the broader financial system.

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Accordingly,  the  agencies  have  begun  to  enhance  their  supervisory  expectations  regarding  the  climate  risk  management  practices  of  larger  banking
organizations,  including  by  encouraging  such  banks  to:  ensure  that  management  of  climate-related  risk  exposures  has  been  incorporated  into  existing
governance structures; evaluate the potential impact of climate-related risks on the bank’s financial condition, operations and business objectives as part of
its strategic planning process; account for the effects of climate change in stress testing scenarios and systemic risk assessments; revise expectations for
credit  portfolio  concentrations  based  on  climate-related  factors;  consider  investments  in  climate-related  initiatives  and  lending  to  communities
disproportionately impacted by the effects of climate change; evaluate the impact of climate change on the bank’s borrowers and consider possible changes
to  underwriting  criteria  to  account  for  climate-related  risks  to  mortgaged  properties;  incorporate  climate-related  financial  risk  into  the  bank’s  internal
reporting, monitoring and escalation processes; and prepare for the transition risks to the bank associated with the adjustment to a low-carbon economy and
related changes in laws, regulations, governmental policies, technology, and consumer behavior and expectations.

In 2021, the OCC issued proposed principles for climate-related financial risk management for national banks with more than $100 billion in total assets. In
2022,  the  FDIC  and  FRB  issued  their  own  proposed  principles  for  climate  risk  management  by  larger  banking  organizations.  Although  these  risk
management  principles,  if  adopted  as  proposed,  would  not  apply  to  the  Bank  directly  based  upon  its  current  size,  the  regulators  have  indicated  that  all
banks,  regardless  of  their  size,  may  have  material  exposures  to  climate-related  financial  and  other  risks  that  require  prudent  management.  The  federal
banking  agencies  are  expected  to  adopt  a  more  formal  climate  risk  management  framework  for  larger  banking  organizations  in  the  coming  months.  As
climate-related  supervisory  guidance  is  considered  and  formalized  for  all  banks  and  financial  institutions,  the  Company  may  be  required  to  expend
significant capital and incur compliance, operating, maintenance and remediation costs in order to conform to such requirements.

Other Regulations – The operations of the Company and the Bank are also subject to:

•

•

•

•

•

•

•

Truth-In-Lending Act, governing disclosures of credit terms to consumer borrowers;

Fair Credit Reporting Act, governing the provision of consumer information to credit reporting agencies and the use of consumer information;

Fair Debt Collection Act, governing the manner in which consumer debts may be collected by collection agencies;

Electronic Funds Transfer Act, governing automatic deposits to and withdrawals from deposit accounts and customers’ rights and liabilities arising
from the use of automated teller machines and other electronic banking services.

Fair  Housing  Act,  Home  Mortgage  Disclosure  Act,  and  Real  Estate  Settlement  Procedures  Act,  prohibiting  discrimination  against  borrowers
seeking housing and mortgages; requiring transparency and public reporting on mortgage and lending activities; and requiring that borrowers for
mortgage loans for one- to four-family residential real estate receive various disclosures, including good faith estimates of settlement costs, lender
servicing and escrow account practices, and prohibiting certain practices that increase the cost of settlement services;

Equal Credit Opportunity Act, prohibiting discrimination on the basis of race, creed or other prohibited factors in extending credit;

Check Clearing for the 21st Century Act (also known as “Check 21”), which gives “substitute checks,” such as digital check images and copies
made from that image, the same legal standing as the original paper check.

Certain  of  these  laws  are  consumer  protection  laws  that  extensively  govern  the  Company’s  relationship  with  its  customers.  Violations  of  applicable
consumer  protection  laws  can  result  in  significant  potential  liability  from  litigation  brought  by  customers,  including  actual  damages,  restitution  and
attorneys’  fees.  Federal  bank  regulators,  state  attorneys  general  and  state  and  local  consumer  protection  agencies  may  also  seek  to  enforce  consumer
protection  requirements  and  obtain  these  and  other  remedies,  including  regulatory  sanctions,  customer  rescission  rights,  action  by  the  state  and  local
attorneys general in each jurisdiction in which the Company operates and civil money penalties. Failure to comply with consumer protection requirements
may also result in the Company’s inability to pursue merger or acquisition transactions.

Website Availability of SEC Reports

Cass files annual, quarterly and current reports with the Securities and Exchange Commission (the “SEC”). Cass will, as soon as reasonably practicable
after they are electronically filed with or furnished to the SEC, make available free of charge

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on its website each of its Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, all amendments to those reports,
and its definitive proxy statements. The address of Cass’ website is: www.cassinfo.com.

The reference to the Company’s website address does not constitute incorporation by reference of the information contained on the website and should not
be considered part of this report.

Statistical Disclosure by Bank Holding Companies

For the statistical disclosure by bank holding companies, refer to Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of
Operations.”

ITEM 1A. RISK FACTORS

This section highlights specific risks that could affect the Company’s business. Although this section attempts to highlight key factors, please be aware that
other risks may prove to be important in the future. New risks may emerge at any time, and Cass cannot predict such risks or estimate the extent to which
they  may  affect  the  Company’s  financial  performance.  In  addition  to  the  factors  discussed  elsewhere  or  incorporated  by  reference  in  this  report,  the
identified risks that could cause actual results to differ materially include the following:

Economic and Market Conditions Risk

Recent negative developments affecting the banking industry, and resulting media coverage, have eroded customer confidence in the banking system.

The  recent  high-profile  bank  failures  have  generated  significant  market  volatility  among  publicly  traded  bank  holding  companies.  These  market
developments have negatively impacted customer confidence in the safety and soundness of regional banks. As a result, customers may choose to maintain
deposits with larger financial institutions or invest in higher yielding short-term fixed income securities, all of which could materially adversely impact the
Company’s  liquidity,  loan  funding  capacity,  net  interest  margin,  capital  and  results  of  operations.  While  the  Department  of  the  Treasury,  the  Federal
Reserve,  and  the  FDIC  have  made  statements  ensuring  that  depositors  of  these  recently  failed  banks  would  have  access  to  their  deposits,  including
uninsured deposit accounts, there is no guarantee that such actions will be successful in restoring customer confidence in regional banks and the banking
system more broadly.

Any  regulatory  examination  scrutiny  or  new  regulatory  requirements  arising  from  the  recent  events  in  the  banking  industry  could  increase  the
Company’s expenses and affect the Company’s operations.

The Company anticipates increased regulatory scrutiny and new regulations designed to address the recent negative developments in the banking industry,
all  of  which  may  increase  the  Company’s  costs  of  doing  business  and  reduce  its  profitability.  Among  other  things,  there  may  be  an  increased  focus  by
regulators on deposit composition and the level of uninsured deposits. As primarily a commercial bank, the Bank has a higher degree of uninsured deposits
compared to larger national banks or smaller community banks with a stronger focus on retail deposits. As a result, the Bank could face increased scrutiny
or be viewed as higher risk.

General political, economic or industry conditions may be less favorable than expected.

Local, domestic, and international economic, political and industry-specific conditions and governmental monetary and fiscal policies affect the industries
in which the Company competes, directly and indirectly. Conditions such as inflation, recession, unemployment, volatile interest rates, tight money supply,
real estate values, international conflicts, global pandemics, natural disasters, risks related to climate change, and other factors outside of Cass’ control may
adversely affect the Company. Economic downturns could result in the delinquency of outstanding loans, which could have a material adverse impact on
Cass’ earnings.

Unfavorable developments concerning customer credit quality could affect Cass’ financial results.

Although the Company regularly reviews credit exposure related to its customers and various industry sectors in which it has business relationships, default
risk may arise from events or circumstances that are difficult to detect or foresee. Under such circumstances, the Company could experience an increase in
the level of provision for credit losses, delinquencies, nonperforming assets, net charge-offs and allowance for credit losses.

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Fluctuations in interest rates could affect Cass’ net interest income and balance sheet.

The  operations  of  financial  institutions  such  as  the  Company  are  dependent  to  a  large  degree  on  net  interest  income,  which  is  the  difference  between
interest  income  from  loans  and  investments  and  interest  expense  on  deposits  and  borrowings.  Prevailing  economic  conditions,  the  fiscal  and  monetary
policies  of  the  federal  government  and  the  policies  of  various  regulatory  agencies  all  affect  market  rates  of  interest,  which  in  turn  significantly  affect
financial institutions’ net interest income. Fluctuations in interest rates affect Cass’ financial statements, as they do for all financial institutions. Volatility in
interest  rates  can  also  result  in  disintermediation,  which  is  the  flow  of  funds  away  from  financial  institutions  into  direct  investments,  such  as  federal
government and corporate securities and other investment vehicles, which, because of the absence of federal insurance premiums and reserve requirements,
generally  pay  higher  rates  of  return  than  financial  institutions.  Due  in  part  to  the  recent  increase  in  the  Federal  Funds  rate,  the  Company's  net  interest
margin increased to 3.25% in 2023 from 2.74% in 2022, therefore increasing net interest income. As discussed in greater detail in Item 7A, “Quantitative
and  Qualitative  Disclosures  about  Market  Risk,”  a  decline  in  market  interest  rates  would  be  expected  to  have  a  negative  impact  on  the  Company’s  net
interest income.

The value of our goodwill and other intangible assets may decline in the future

As of December 31, 2023, the Company had $20.7 million of goodwill and other intangible assets. A significant decline in the Company's expected future
cash flows, a significant adverse change in the business climate, slower growth rates or a significant and sustained decline in the price of the Company's
common stock may necessitate taking charges in the future related to the impairment of goodwill and other intangible assets which could have a material
adverse effect on the Company's business, financial condition and results of operations.

In certain circumstances, Cass remits payment of invoices prior to receiving funds from its customers. As such, Cass could experience losses if such
funds are not received from customers after payment is remitted.

Although the Company regularly reviews credit exposure related to its customers and various industry sectors in which it has business relationships, default
risk may arise from events or circumstances that are difficult to detect or foresee. Under such circumstances, the Company could experience losses related
to funds remitted for payment to freight carriers, utility companies and other such companies, prior to receiving funds from its customers.

The  Company  has  lending  concentrations,  including,  but  not  limited  to,  faith-based  ministries  located  in  selected  cities,  franchise  restaurants,  and
privately-held businesses located in or near St. Louis, Missouri, that could suffer a significant decline which could adversely affect the Company.

Cass’  customer  base  consists,  in  part,  of  lending  concentrations  in  several  segments  and  geographical  areas.  If  any  of  these  segments  or  areas  is
significantly affected by weak economic conditions, the Company could experience increased credit losses, and its business could be adversely affected.

Operations of the Company’s customer base are impacted by macro-economic factors such as a strong dollar and/or volatility in commodity prices. A
reduction in its customers’ operations could have a material adverse effect on Cass’ results of operations.

A decline in the cost of oil worldwide can have a negative effect on both the number of freight transactions processed and the dollar amount of invoices
processed. For example, lower oil prices can cause a significant drop in drilling supplies being transported to fracking operations by domestic railroads and
trucks.  Lower  oil  prices  can  also  result  in  lower  gas  and  fuel  prices,  negatively  affecting  the  dollar  amounts  of  the  invoices  that  Cass  processes  for  its
freight and shipping customers. A decline in oil prices could have an adverse effect on the Company’s revenues and could significantly impact its results of
operations.

Business Operations and Strategic Risk

Operational difficulties or cybersecurity problems could damage Cass’ reputation and business.

In the ordinary course of business, the Company depends on the reliable operation of its computer operations and network connections from its clients to its
systems. Any failure, interruption, or breach in security of these systems would cause Cass to be unable to process transactions for its clients, resulting in
decreased  revenues.  The  Company  also  relies  on  electronic  communications  and  information  systems  to  store  sensitive  customer  data.  Any  failure,
interruption, breach in

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security or loss of data, whatever the cause, could reduce client satisfaction with the Company’s products and services and harm Cass’ financial results.
These types of threats may derive from human error, fraud or malice on the part of external or internal parties, or may result from accidental technological
failure. Further, to access the Company’s products and services, Cass’ customers may use computers and mobile devices that are beyond the Company’s
security control systems. The Company’s technologies, systems, networks and software, and those of other financial institutions have been, and are likely
to continue to be, the target of cybersecurity threats and attacks, which may range from uncoordinated individual attempts to sophisticated and targeted
measures directed at Cass. The risk of a security breach or disruption, particularly through cyber-attack or cyber intrusion, has increased as the number,
intensity and sophistication of attempted attacks and intrusions from around the world have increased. A material security problem affecting Cass could
damage its reputation, deter prospects from purchasing its products and services, deter customers from using its products and services or result in liability
to Cass.

Cloud technologies are also critical to the operation of the Company's systems, and reliance on cloud technologies is growing. Service disruptions in cloud
technologies  may  lead  to  delays  in  accessing,  or  the  loss  of,  data  that  is  important  to  the  Company's  businesses  and  may  hinder  customers  access  to
products and services.

Although  the  Company  makes  significant  efforts  to  maintain  the  security  and  integrity  of  Cass’  information  systems  and  have  implemented  various
measures to manage the risk of a security breach or disruption, there can be no assurance that Cass’ security efforts and measures will be effective or that
attempted security breaches or disruptions would not be successful or damaging. Even the most well protected information, networks, systems and facilities
remain  potentially  vulnerable  because  attempted  security  breaches,  particularly  cyber-attacks  and  intrusions,  or  disruptions  will  occur  in  the  future,  and
because the techniques used in such attempts are constantly evolving and generally are not recognized until launched against a target, and in some cases are
designed not to be detected and, in fact, may not be detected. Accordingly, the Company may be unable to anticipate these techniques or to implement
adequate security barriers or other preventative measures, and thus it is virtually impossible to entirely mitigate this risk. While specific “cyber” insurance
coverage is maintained, which would apply in the event of various breach scenarios, the amount of coverage may not be adequate in any particular case.
Furthermore, because cyber threat scenarios are inherently difficult to predict and can take many forms, some breaches may not be covered under Cass’
cyber insurance coverage. A security breach or other significant disruption of Cass’ information systems or those related to customers, merchants and third-
party vendors, including as a result of cyber-attacks, could i) disrupt the proper functioning of Cass’ networks and systems and therefore operations and/or
those  of  certain  customers;  ii)  result  in  the  unauthorized  access  to,  and  destruction,  loss,  theft,  misappropriation  or  release  of  confidential,  sensitive  or
otherwise valuable information of the Company or its customers; iii) result in a violation of applicable privacy, data breach and other laws, subjecting the
Company to additional regulatory scrutiny and expose Cass to civil litigation, governmental fines and possible financial liability; iv) require significant
management attention and resources to remedy the damages that result; or v) harm Cass’ reputation or cause a decrease in the number of customers that
choose  to  do  business  with  the  Company.  The  occurrence  of  any  of  the  foregoing  could  have  a  material  adverse  effect  on  Cass’  business,  financial
condition and results of operations.

Cass must respond to rapid technological changes and these changes may be more difficult or expensive than anticipated.

If  competitors  introduce  new  products  and  services  embodying  new  technologies,  or  if  new  industry  standards  and  practices  emerge,  the  Company’s
existing product and service offerings, technology and systems may become obsolete. Further, if Cass fails to adopt or develop new technologies or to adapt
its products and services to emerging industry standards, Cass may lose current and future customers. Finally, Cass’ ability to adopt these technologies can
also be inhibited by intellectual property rights of third parties. Any of these could have a material adverse effect on its business, financial condition and
results of operations. The payment processing and financial services industries are changing rapidly and in order to remain competitive, Cass must continue
to enhance and improve the functionality and features of its products, services and technologies. These changes may be more difficult or expensive than the
Company anticipates.

Methods of reducing risk exposures might not be effective.

Instruments, systems and strategies used to hedge or otherwise manage exposure to various types of credit, interest rate, market and liquidity, operational,
regulatory/compliance,  business  risks  and  enterprise-wide  risks  could  be  less  effective  than  anticipated.  As  a  result,  the  Company  may  not  be  able  to
effectively mitigate its risk exposures in particular market environments or against particular types of risk.

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Customer borrowing, repayment, investment, deposit, and payable processing practices may be different than anticipated.

The Company uses a variety of financial tools, models and other methods to anticipate customer behavior as part of its strategic and financial planning and
to meet certain regulatory requirements. Individual, economic, political and industry-specific conditions and other factors outside of Cass’ control could
alter predicted customer borrowing, repayment, investment, deposit, and payable processing practices. Such a change in these practices could adversely
affect Cass’ ability to anticipate business needs, including cash flow and its impact on liquidity, and to meet regulatory requirements.

The Company’s allowance for credit losses (“ACL”) is subject to continuing evaluation and may be insufficient.

The Company maintains an ACL, which is a reserve established through a provision for credit losses charged to expense. The ACL is a valuation account
that is deducted from the amortized cost basis to present the net amount expected to be collected on loans. Management uses a systematic, documented
approach in determining the appropriate level of ACL, which represents management’s estimate of losses in loans and off-balance sheet exposures as of the
balance sheet date. Management estimated the allowance balance using relevant available information from internal and external factors, relating to past
events, current conditions and reasonable and supportable forecasts based on economic sources, such as Gross Domestic Product (“GDP”). Historical credit
loss experience, of both the Company and similar peer banks, provides the basis for the estimation of expected credit losses. Adjustments to historical loss
information are made for asset quality trends, borrower’s ability to pay, collateral, and other environmental factors. The ACL is measured on a collective
pool basis when similar risk characteristics exist. The determination of the appropriate level of the allowance for credit losses inherently involves a high
degree of subjectivity and requires management to make estimates based on risks and trends that are subject to material change. Continuing deterioration in
economic  conditions,  including  the  possibility  of  a  recession,  affecting  borrowers  and  securities  issuers;  inflation;  rising  interest  rates;  new  information
regarding  existing  loans,  credit  commitments  and  securities  holdings;  global  pandemics;  natural  disasters  and  risks  related  to  climate  change;  and
identification  of  additional  problem  loans,  ratings  down-grades  and  other  factors,  both  within  and  outside  of  the  Company’s  control,  may  require  an
increase in the allowances for credit losses on loans, securities and off-balance sheet credit exposures.

The determination and application of the ACL accounting policy involves judgments, estimates, and uncertainties that are subject to change. Changes in
these assumptions, estimates or the conditions surrounding them may have a material impact on the Company’s financial condition, liquidity or results of
operations.  Various  regulatory  agencies,  as  an  integral  part  of  the  examination  process,  periodically  review  the  ACL.  Such  agencies  may  require  the
Company to recognize additions to the ACL or reserve increases to adversely graded classified loans based on information available to them at the time of
their examinations.

The application of the model used to determine the ACL could result in volatility in earnings. Additionally, if charge-offs in future periods exceed the ACL,
the Company will need additional provisions to increase the ACL. Any increases in the ACL will result in a decrease in net income and, possibly, capital,
and may have a material adverse effect on the Company’s business, financial condition and results of operations.

See Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Provision and Allowance for Credit Losses and
Unfunded Commitments” and Item 8, “Financial Statements and Supplementary Data—Note 1” for additional information.

Competitive product and pricing pressure within Cass’ markets may change.

The Company operates in a very competitive environment, which is characterized by competition from a number of other vendors and financial institutions
in each market in which it operates. The Company competes with large payment processors and national and regional financial institutions and also smaller
auditing companies and banks in terms of products and pricing. If the Company is unable to compete effectively in products and pricing in its markets,
business could decline.

Management’s ability to maintain and expand customer relationships may differ from expectations.

The industries in which the Company operates are very competitive. The Company not only competes for business opportunities with new customers, but
also competes to maintain and expand the relationships it has with its existing

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customers. The Company continues to experience pressures to maintain these relationships as its competitors attempt to capture its customers.

The  introduction,  withdrawal,  success  and  timing  of  business  initiatives  and  strategies,  including,  but  not  limited  to,  the  expansion  of  payment  and
processing  activities  to  new  markets,  the  expansion  of  products  and  services  to  existing  markets  and  opening  of  new  bank  branches,  may  be  less
successful or may be different than anticipated. Such a result could adversely affect Cass’ business.

The Company makes certain projections as a basis for developing plans and strategies for its payment processing and banking products. If the Company
does not accurately determine demand for its products and services, it could result in the Company incurring significant expenses without the anticipated
increases in revenue, which could result in an adverse effect on its earnings.

In addition, there are risks and uncertainties associated with the introduction of new products and services, including substantial investments of time and
resources.  The  introduction  and  development  of  new  products  and  services  may  not  be  achieved  along  expected  timelines,  or  at  all,  and  may  not  be
successful  as  a  result  of  factors  beyond  the  Company’s  control,  including  regulatory,  competition  and  external  market  factors.  Failure  to  successfully
manage these risks in the development and implementation of new products or services, and failure to integrate such new products and services into our
existing system of internal controls, could have a material adverse effect on our business, financial condition and results of operations.

The Company and the Bank are subject to liquidity risk.

The  Company  requires  liquidity  to  meet  deposit  and  accounts  and  drafts  payable  obligations  as  they  come  due.  Access  to  funding  sources  in  amounts
adequate to finance the Company’s commitments and business activities or on terms that are acceptable or favorable to the Company could be impaired by
risks and uncertainties that are beyond the Company’s control, including those described in this Item 1A, “Risk Factors” section.

The Company’s access to deposits and accounts and drafts payable for liquidity purposes may also be adversely affected by the needs of the Company’s
depositors and customers. A failure to maintain adequate liquidity could have a material adverse effect on the Company’s business, financial condition and
results of operations.

The Company could experience an unexpected inability to obtain needed liquidity which could adversely affect the Company's business, profitability,
and viability as a going concern.

Liquidity measures the ability to meet current and future cash flow needs as they become due. The liquidity of a financial institution reflects its ability to
meet loan requests, to accommodate possible outflows in deposits, and to take advantage of interest rate market opportunities and is essential to a financial
institution’s business. The ability of a financial institution to meet its current financial obligations is a function of its balance sheet structure, its ability to
liquidate assets, and its access to alternative sources of funds. The bank failures in 2023 exemplify the potential serious results of the unexpected inability
of insured depository institutions to obtain needed liquidity to satisfy deposit withdrawal requests, including how quickly such requests can accelerate once
uninsured depositors lose confidence in an institution's ability to satisfy its obligations to depositors. The Company seeks to ensure funding needs are met
by maintaining a level of liquidity through asset and liability management. If the Company becomes unable to obtain funds when needed, it could have a
material adverse effect on its business, financial condition, and results of operations.

Rising interest rates have decreased the value of the Company’s available-for-sale securities portfolio, and the Company would realize losses if it were
required to sell such securities to meet liquidity needs.

As a result of inflationary pressures and the resulting rapid increases in interest rates over the last year, the fair value of previously issued government and
other fixed income securities has declined significantly, resulting in unrealized losses. While the Company does not currently intend to sell these securities,
if  the  Company  were  required  to  sell  such  securities  to  meet  liquidity  needs,  it  may  incur  losses,  which  could  impair  the  Company’s  capital,  financial
condition, and results of operations and require the Company to raise additional capital on unfavorable terms, thereby negatively impacting its profitability.
While the Company has taken actions to maximize its funding sources, there is no guarantee that such actions will be successful or sufficient in the event of
sudden  liquidity  needs.  Furthermore,  while  the  Federal  Reserve  Board  has  announced  a  Bank  Term  Funding  Program  available  to  eligible  depository
institutions  secured  by  U.S.  Treasuries,  agency  debt,  mortgage-backed  securities,  and  other  qualifying  assets  as  collateral  at  par  to  mitigate  the  risk  of
potential losses on

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the sale of such instruments, there is no guarantee that such programs will be effective in addressing liquidity needs as they arise.

Management’s ability to retain key officers and employees may change.

Cass’ future operating results depend substantially upon the continued service of Cass’ executive officers and key personnel. Cass’ future operating results
also depend in significant part upon Cass’ ability to attract and retain qualified management, financial, technical, marketing, sales, and support personnel.
Competition for qualified personnel is intense, and the Company cannot ensure success in attracting or retaining qualified personnel. There may be only a
limited number of persons with the requisite skills to serve in these positions, and it may be increasingly difficult for the Company to hire personnel over
time. Cass’ business, financial condition and results of operations could be materially adversely affected by the loss of any of its key employees, by the
failure of any key employee to perform in his or her current position, or by Cass’ inability to attract and retain skilled employees.

Regulatory, Legal and Accounting Risk

The Company and the Bank are subject to extensive government regulation and supervision and possible enforcement or other legal actions that could
detrimentally affect Cass’ business.

The  Company  and  the  Bank  are  subject  to  extensive  federal  and  state  regulation  and  supervision,  the  primary  focus  of  which  is  to  protect  customers,
depositors, the deposit insurance fund and the safety and soundness of the banking system as a whole, and not shareholders. In addition, since the global
financial  crisis,  financial  institutions  generally  have  been  subject  to  increased  scrutiny  from  regulatory  authorities,  with  an  increased  focus  on  risk
management and consumer compliance. This regulatory structure and heightened focus gives the regulatory authorities extensive discretion in connection
with  their  supervisory  and  enforcement  activities  and  examination  policies,  including  policies  with  respect  to  capital  levels,  the  timing  and  amount  of
dividend  payments,  the  classification  of  assets  and  the  establishment  of  adequate  loan  loss  reserves  for  regulatory  purposes.  Failure  to  comply  with
applicable laws, regulations, policies or guidance could result in enforcement and other legal actions by federal and state authorities, including criminal and
civil penalties, the loss of FDIC insurance, revocation of a banking charter, and other regulatory sanctions, as well as reputational damage, any of which
could have a material adverse effect on the Company’s business, financial condition and results of operations.

Congress  and  federal  regulatory  agencies  continually  review  banking  laws,  regulations  and  policies  for  possible  changes.  The  substance  and  impact  of
pending or future legislation or regulation, or the application thereof, cannot be predicted, although any change could impact the regulatory structure under
which  the  Company  or  its  competitors  operate  and  may  significantly  increase  costs,  impede  the  efficiency  of  internal  business  processes,  require  an
increase  in  regulatory  capital,  require  modifications  to  the  Company’s  business  strategy,  and/or  limit  its  ability  to  pursue  business  opportunities  in  an
efficient manner. A change in statutes, regulations or regulatory policies applicable to the Company or any of its subsidiaries could have a material, adverse
effect on the Company’s business, financial condition and results of operations.

See  Item  1,  “Business—Supervision  and  Regulation,”  and  Item  8,  Note  2  to  the  consolidated  financial  statements  included  elsewhere  in  this  report  for
additional information.

The Company may need to raise additional capital or sell assets if it fails to meet regulatory capital requirements or meet commitments and liquidity
needs. Such capital may not be available on favorable terms, or at all.

Fully phased in, the Basel III Capital rules implemented stricter capital requirements and leverage limits and methods for calculating risk-weighted assets,
meaning  the  Company  is  required  to  hold  more  capital  against  such  assets.  Complying  with  these  more  stringent  capital  requirements  could  result  in
management  modifying  its  business  strategy  and  could  limit  the  Company’s  ability  to  make  distributions,  including  paying  dividends,  or  buying  back
shares.

The Company may also need to raise additional capital in the future to provide it with sufficient capital resources and liquidity to meet commitments and
business needs. The ability to raise additional capital, if needed, will depend on, among other things, conditions in the capital markets at that time and the
Company’s financial condition, as well as the need for other financial institutions to raise capital at the same time. Economic conditions and the loss of
confidence  in  financial  institutions  may  increase  the  cost  of  funding  and  limit  access  to  certain  customary  sources  of  capital,  including  inter-bank
borrowings, repurchase agreements and borrowings from the discount window of the Federal Reserve.

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An  inability  to  raise  additional  capital  on  acceptable  terms  when  needed  could  have  a  materially  adverse  effect  on  the  Company’s  business,  financial
condition and results of operations.

Legal and regulatory proceedings and related matters with respect to the financial services industry, including those directly involving the Company
and its subsidiaries, could adversely affect Cass or the financial services industry in general.

The Company is subject to various legal and regulatory proceedings. It is inherently difficult to assess the outcome of these matters, and there can be no
assurance that the Company will prevail in any proceeding or litigation. Any such matter could result in substantial cost and diversion of Cass’ efforts,
which  by  itself  could  have  a  material  adverse  effect  on  Cass’  financial  condition  and  operating  results.  Further,  adverse  determinations  in  such  matters
could result in actions by Cass’ regulators that could materially adversely affect Cass’ business, financial condition or results of operations. Please refer to
Item 3, “Legal Proceedings.”

The Company’s accounting policies and methods are the basis of how Cass reports its financial condition and results of operations, and they require
management  to  make  estimates  about  matters  that  are  inherently  uncertain.  In  addition,  changes  in  accounting  policies  and  practices,  as  may  be
adopted by the regulatory agencies, the Financial Accounting Standards Board, or other authoritative bodies, could materially impact Cass’ financial
statements.

The  Company’s  accounting  policies  and  methods  are  fundamental  to  how  Cass  records  and  reports  its  financial  condition  and  results  of  operations.
Management must exercise judgment in selecting and applying many of these accounting policies and methods in order to ensure that they comply with
generally  accepted  accounting  principles  and  reflect  management’s  judgment  as  to  the  most  appropriate  manner  in  which  to  record  and  report  Cass’
financial  condition  and  results  of  operations.  In  some  cases,  management  must  select  the  accounting  policy  or  method  to  apply  from  two  or  more
alternatives, any of which might be reasonable under the circumstances yet might result in the Company reporting materially different amounts than would
have been reported under a different alternative.

Cass  has  identified  one  accounting  policy  as  being  “critical”  to  the  presentation  of  its  financial  condition  and  results  of  operations  because  it  requires
management  to  make  particularly  subjective  and/or  complex  judgments  about  matters  that  are  inherently  uncertain  and  because  of  the  likelihood  that
materially different amounts would be reported under different conditions or using different assumptions. More information on Cass’ critical accounting
policies is contained in Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations.”

From  time  to  time,  the  regulatory  agencies,  the  Financial  Accounting  Standards  Board  (“FASB”),  and  other  authoritative  bodies  change  the  financial
accounting  and  reporting  standards  that  govern  the  preparation  of  the  Company’s  financial  statements.  These  changes  can  be  hard  to  predict  and  can
materially impact how management records and reports the Company’s financial condition and results of operations.

Cass is subject to examinations and challenges by tax authorities, which, if not resolved in the Company’s favor, could adversely affect the Company’s
financial condition and results of operations.

In the normal course of business, Cass and its affiliates are routinely subject to examinations and challenges from federal and state tax authorities regarding
the amount of taxes due in connection with investments it has made and the businesses in which it is engaged. Recently, federal and state taxing authorities
have become increasingly aggressive in challenging tax positions taken by financial institutions. These tax positions may relate to tax compliance, sales and
use, franchise, gross receipts, payroll, property and income tax issues, including tax base, apportionment and tax credit planning. The challenges made by
tax authorities may result in adjustments to the timing or amount of taxable income or deductions or the allocation of income among tax jurisdictions. If
any such challenges are made and are not resolved in the Company’s favor, they could have an adverse effect on Cass’ financial condition and results of
operations.

General Risk Factors

Cass’ stock price can become volatile and fluctuate widely in response to a variety of factors.

The Company’s stock price can fluctuate based on factors that can include actual or anticipated variations in Cass’ quarterly results; new technology or
services  by  competitors;  unanticipated  losses  or  gains  due  to  unexpected  events,  including  losses  or  gains  on  securities  held  for  investment  purposes;
significant  acquisitions  or  business  combinations,  strategic  partnerships,  joint  ventures  or  capital  commitments  by  or  involving  the  Company  or  its
competitors; changes in

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accounting policies or practices; failure to integrate acquisitions or realize anticipated benefits from acquisitions; or changes in government regulations.

General  market  fluctuations,  industry  factors  and  general  economic  and  political  conditions,  such  as  economic  slowdowns  or  recessions,  governmental
intervention, interest rate changes, credit loss trends, low trading volume or currency fluctuations also could cause Cass’ stock price to decrease regardless
of the Company’s operating results.

Certain events beyond the Company’s control, such as severe weather, natural disasters, terrorist activities or other hostilities, may adversely affect the
general economy, financial and capital markets, specific industries, and the Company.

Severe  weather,  natural  disasters,  acts  of  terrorism  or  other  hostilities,  and  other  adverse  external  events  beyond  the  Company’s  control,  could  have  a
significant impact on the Company’s ability to conduct business. Such events could disrupt Cass’ operations or those of its customers, affect the stability of
the Bank’s deposit base, impair the ability of borrowers to repay outstanding loans, impair the value of collateral securing loans, cause significant property
damage, result in loss of revenue and/or cause the Company to incur additional expenses. The occurrence of any such event in the future could have a
material adverse effect on the Company’s business, which, in turn, could have a material adverse effect on the Company’s financial condition and results of
operations.

Climate change could have a material negative impact on the Company and its clients.

The Company's business, as well as the operations and activities of it clients, could be negatively impacted by climate change. Climate change presents
both immediate and long-term risks to Cass and its clients and these risks are expected to increase over time. Climate changes presents multi-faceted risks,
including  (i)  operational  risk  from  the  physical  effects  of  climate  events  on  facilities  and  other  assets  as  well  as  those  of  clients;  (ii)  credit  risk  from
borrowers with significant exposure to climate risk; and (iii) reputational risk from stakeholder concerns about practices related to climate change, carbon
footprint and business relationships with clients who operate in carbon-intensive industries. The Company's business, reputation and ability to attract and
retain employees may also be harmed if the response to climate change is perceived to be ineffective or insufficient.

Climate change exposes Cass to physical risk as its effects may lead to more frequent and more extreme weather events, such as prolonged droughts or
flooding, tornados, hurricanes, wildfires and extreme seasonal weather; and longer-term shifts, such as increasing average temperatures, ozone depletion
and rising sea levels. Such events and long-term shifts may damage, destroy or otherwise impact the value or productivity of the Company's properties and
other assets; reduce the availability of insurance; and/or disrupt operations and other activities through prolonged outages. Such events and long-term shifts
may also have a significant impact on Cass customers, which could amplify credit risk by diminishing borrowers’ repayment capacity or collateral values,
and  other  businesses  and  counterparties  with  whom  we  transact,  which  could  have  a  broader  impact  on  the  economy,  supply  chains  and  distribution
networks.

Climate change also exposes Cass to transition risks associated with the transition to a less carbon-dependent economy. Transition risks may result from
changes in policies; laws and regulations; technologies; and/or market preferences to address climate change. Such changes could materially, negatively
impact our business, results of operations, financial condition and/or our reputation, in addition to having a similar impact on our clients. Cass has clients
who  operate  in  carbon-intensive  industries  that  are  exposed  to  climate  risks,  such  as  those  risks  related  to  the  transition  to  a  less  carbon-dependent
economy, as well as clients who operate in low-carbon industries that may be subject to risks associated with new technologies.

Federal  and  state  banking  regulators  and  supervisory  authorities,  investors  and  other  stakeholders  have  increasingly  viewed  financial  institutions  as
important in helping to address the risks related to climate change both directly and with respect to their clients, which may result in financial institutions
coming under increased pressure regarding the disclosure and management of their climate risks and related lending and investment activities. The OCC,
FRB and the U.S. Treasury Department have emphasized that climate-related risks are faced by banking organizations of all types and sizes, specifically
including  physical  and  transition  risks,  and  is  in  the  process  of  enhancing  supervisory  expectations  regarding  banks’  risk  management  practices.  These
agencies  have  indicated  increased  expectations  for  larger  financial  institutions  to  measure,  monitor  and  manage  climate-related  risk  as  part  of  their
enterprise risk management processes. Although any initial policies may not apply to financial institutions of the Bank’s size, it is likely that regulators will
expect all banks to enhance internal control and risk management programs and processes relating to climate change. To the extent that these

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initiatives  lead  to  the  adoption  of  new  regulations  or  guidance  applicable  to  the  Company  and  the  Bank,  compliance  costs  and  risks  are  expected  to
increase.

Given that climate change could impose systemic risks upon the financial sector, either via disruptions in economic activity resulting from the physical
impacts of climate change or changes in policies as the economy transitions to a less carbon-intensive environment, the Company faces ongoing legislative
and  regulatory  uncertainties  and  changes  regarding  climate  risk  management  and  practices  that  if  adopted,  may  result  in  higher  regulatory,  compliance,
credit and reputational risks and costs.

The Company is subject to ESG risks that could adversely affect its reputation and the market price of its securities.

The Company is subject to a variety of risks arising from ESG matters. ESG matters include climate risk, hiring practices, the diversity of the work force,
and racial and social justice issues involving the Company’s personnel, customers and third parties with whom it otherwise does business. Risks arising
from ESG matters may adversely affect, among other things, reputation and the market price of the Company’s securities. Further, the Company may be
exposed to negative publicity based on the identity and activities of those to whom it lends and with which it otherwise does business and the public’s view
of the approach and performance of its customers and business partners with respect to ESG matters. Any such negative publicity could arise from adverse
news coverage in traditional media and could also spread through the use of social media platforms. The Company’s relationships and reputation with its
existing and prospective customers and third parties with which it does business could be damaged if it were to become the subject of any such negative
publicity. This, in turn, could have an adverse effect on the Company’s ability to attract and retain customers and employees and could have a negative
impact  on  the  market  price  for  securities.  Investors  have  begun  to  consider  the  steps  taken  and  resources  allocated  by  financial  institutions  and  other
commercial organizations to address ESG matters when making investment and operational decisions. Certain investors are beginning to incorporate the
business  risks  of  climate  change  and  the  adequacy  of  companies’  responses  to  the  risks  posed  by  climate  change  and  other  ESG  matters  into  their
investment  theses.  These  shifts  in  investing  priorities  may  result  in  adverse  effects  on  the  market  price  of  the  Company’s  securities  to  the  extent  that
investors determine that the Company has not made sufficient progress on ESG matters.

ITEM 1B. UNRESOLVED STAFF COMMENTS

None.

ITEM 1C. CYBERSECURITY

Managing cybersecurity risk within Cass is an ongoing, multifaceted process aimed at safeguarding digital assets and sensitive information. Led by the
Company’s  Chief  Information  Security  Officer  (“CISO”)  and  overseen  by  the  Executive  IT  Council,  the  Company  has  a  dedicated  team  of  security
professionals to implement the Company’s information security processes.

The Executive IT Council is comprised of the CEO, CFO, Chief information Officer (“CIO”), CISO, and all heads of business units that serve together to
manage and oversee the Company’s IT program as a whole. As part of this function and at the direction of the CISO, the Executive IT Council is charged
with approving and providing oversight of the IT solutions that enhance the Company’s security posture. As more fully described in “Governance” below,
the CISO and CIO regularly report the Executive IT Council’s findings to the Audit and Risk Committee of the Board, and to the full Board, in an effort to
provide a collaborative and multi-point cybersecurity program.

The  Company  also  relies  on  certain  critical  third  party  IT  vendors  that  support  processing,  transmission,  and  storage  of  data,  which  has  become  more
critical given the information security risks that are intensified through the Company’s increased use of remote work arrangements. The Company has also
engaged a third party to help monitor and analyze its system activities.

The Company’s information security program is comprised of three primary components that guide the activities of employees and advisors tasked with
managing the program:

•

Information  Security  Policy:  The  Company  maintains  an  Information  Security  Policy  that  aligns  with  the  National  Institute  of  Standards  and
Technology and ISO 27001 cybersecurity guidelines and frameworks. This policy is reviewed at least annually by the Company’s IT Security &
Risk team, with updates approved by the Board of Directors. The Information Security Policy addresses the standards, design, scope, testing, and
operation of the

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Company’s  cybersecurity  program.  All  Company  employees  are  trained  both  initially  and  on  an  annual  basis  on  the  information  security
requirements set by the policy. Employees whose work is more pertinent to cybersecurity management and risk, such as software development,
receive additional and more specialized training.
Incident Management Policy: The Company’s Incident Management Policy provides the structure and guidance for the Company’s cyber incident
response operations to ensure the quick detection of security events and vulnerabilities, as well as promote a rapid response to security incidents
and  mitigation  measures.  A  dedicated  security  incident  response  team  is  tasked  with  addressing  security  incidents  and  driving  the  Company’s
response.
Cyber Risk Management Program: The Company performs a comprehensive risk assessment on an annual basis to identify and prioritize potential
threats and vulnerabilities, then uses the results to implement and revise policies, assign responsibilities, and deploy security controls to address
them on an ongoing, 24-7 basis.

•

•

Using  the  policies  and  programs  described  above,  Cass  has  implemented  a  multi-layered  cybersecurity  approach,  including,  deployment  of  advanced
endpoint protection, threat intelligence, and anomaly detection tools, continuous monitoring of network traffic through intrusion detection and prevention
systems, regular penetration testing and vulnerability assessments, and encryption of sensitive data at rest and in transit.

Cass is dependent on third-party vendors to support operations and business objectives. Recognizing the interconnected nature of the Company’s business,
Cass  places  emphasis  on  managing  third-party  cybersecurity  risk  by  maintaining  a  Vendor  Management  Policy.  This  policy  establishes  guidelines  for
conducting due diligence on vendors’ security practices, making ongoing risk assessments and conducting extensive control reviews of identified high-risk
vendors.

Because the Company is a bank holding company, its information security program is regularly evaluated by banking examiners and regulators. In addition,
the Company undergoes annual Service Organization Controls Type II audits to evaluate information security controls related to specific services offered
by the Company.

While the Company continues to face a number of cybersecurity risks in connection with the business, Cass has not experienced any cyber incidents that
materially  affected  business  strategy,  results  of  operations  or  financial  condition  over  the  past  fiscal  year.  The  Company  commits  to  transparently
communicating  with  stakeholders,  including  shareholders,  regulatory  bodies,  and  law  enforcement  agencies,  as  required.  To  mitigate  financial  risks
associated with cybersecurity incidents, Cass maintains a comprehensive cyber insurance policy. This policy covers various costs, including legal expenses,
investigation costs, business interruption, and potential liabilities.

Governance

As described above, the Company's cybersecurity program is led by the CISO, who ultimately reports to the Executive Vice President and CIO. The CISO
is supported by an information security team, made up of two security analysts and one IT audit and compliance analyst. The security analysts monitor the
Company’s security solutions and security event logs and responds to incidents and events when they occur. The IT audit and compliance analyst tracks
remediation  efforts,  manages  the  Company’s  third  party  risk  program  and  works  with  internal  and  external  auditors  on  all  IT  compliance  activities.
Members of the information security team hold cybersecurity certifications, such as a Certified Information Systems Security Professional ("CISSP") or
Certified Information Security Manager certifications. The CIO oversees all IT departments within the Company, including security and risk, and is the
primary liaison between IT and the Board of Directors.

Both  the  CISO  and  CIO  have  extensive  experience  assessing  and  managing  cybersecurity  programs  and  cybersecurity  risk.  The  CIO  has  a  bachelor’s
degree in Management Information Systems and an MBA from Oakland University, and was previously the Domain CIO at Comerica Bank. The CISO has
a bachelor’s degree in Computer Science from the University of Illinois, holds the CISSP, Certified in Risk and Information Systems Control and Certified
Chief  Information  Security  Officer  certifications,  and  has  been  active  in  the  management  of  the  Company’s  security  programs  for  more  than  a  decade,
serving in the CISO role since early 2023.

The CISO and CIO provide monthly updates to the Executive IT Council on security incidents, compliance and patching metrics, as well as security related
industry updates that might affect the Company’s business. The Executive IT Council approves all security related project expenditures and all members
are a part of the Company’s incident response team.

The Audit and Risk Committee, together with the full Board of Directors, actively oversees the Company’s cybersecurity program. The Audit and Risk
Committee receives reports on evolving cybersecurity standards and key metrics, including the number of incidents, response times, and effectiveness of
safety controls, from the CIO on a quarterly basis, and more

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frequently when necessary. These reports include updates on the activities of the Executive IT Council. Changes to the Company’s information security
policies and programs are approved by the Audit and Risk Committee. This information is reported to the full Board of Directors which, together with the
Audit and Risk Committee, evaluates and considers the effectiveness of the Company’s risk management policies and controls relating to cybersecurity that
are described in the section above.

The  Company  believes  that  by  layering  cybersecurity  practices  and  risk  management  oversight  in  a  way  that  involves  various  individuals,  teams,  and
ultimately, the Board of Directors, it fosters a culture of accountability and helps enable Cass to prioritize the safety and security of its and its clients’ data.

ITEM 2. PROPERTIES

The Company leases office space in St. Louis County, Missouri, to house the headquarters of the Company and the Bank. The Company’s headquarters
occupy 7,549 square feet in an office center at 12444 Powerscourt Drive. The Bank’s headquarters occupy 16,572 square feet in the same center at 12412
Powerscourt Drive.

The  Company  owns  approximately  61,500  square  feet  of  office  space  at  13001  Hollenberg  Drive  in  Bridgeton,  Missouri  where  the  Company’s
transportation processing activities are performed.

The  Company  owns  a  production  facility  of  approximately  48,300  square  feet  located  at  2675  Corporate  Exchange  Drive,  Columbus,  Ohio.  Additional
facilities are located in Greenville, South Carolina, Wellington, Kansas, Jacksonville, Florida, and Brighton, Michigan. The Company has offices in Breda,
Netherlands, Basingstoke, United Kingdom, and Singapore to service its multinational customers.

In addition, the Bank owns a banking facility near downtown St. Louis, Missouri, has an operating branch in the Bridgeton, Missouri location, and has an
additional leased facility in Colorado Springs, Colorado.

Management believes that these facilities are suitable and adequate for the Company’s operations.

ITEM 3. LEGAL PROCEEDINGS

The  Company  and  its  subsidiaries  are  not  involved  in  any  pending  proceedings  other  than  ordinary  routine  litigation  incidental  to  their  businesses.
Management  believes  none  of  these  proceedings,  if  determined  adversely,  would  have  a  material  effect  on  the  business  or  financial  conditions  of  the
Company or its subsidiaries.

ITEM 4. MINE SAFETY DISCLOSURES

Not applicable.

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PART II

ITEM 5.  MARKET  FOR  REGISTRANT’S  COMMON  EQUITY,  RELATED  STOCKHOLDER  MATTERS  AND  ISSUER  PURCHASES  OF

EQUITY SECURITIES

The  Company’s  common  stock  is  quoted  on  The  Nasdaq  Global  Select  Market®  under  the  symbol  “CASS.”  As  of  February  15,  2024,  there  were
approximately 5,717 holders of record of the Company’s common stock.

The Company has continuously paid regularly scheduled cash dividends since 1934 and expects to continue to pay quarterly cash dividends in the future.
However,  future  dividend  payments  will  depend  on  the  Company’s  earnings,  capital  requirements,  financial  condition,  applicable  banking  regulatory
requirements and other factors considered relevant by the Company’s Board of Directors.

The Company maintains a treasury stock buyback program approved by the Board of Directors in October 2023 pursuant to which, the Board of Directors
has authorized the repurchase of up to 500,000 shares of the Company’s common stock and has no expiration date. The Company has repurchased 13,964
shares under this treasury stock buyback program and therefore has 486,036 shares remaining for repurchase.

The Company repurchased a total of 150,541 shares at an aggregate cost of $5.8 million during the year ended December 31, 2023 and 130,374 shares at an
aggregate cost of $5.3 million during the year ended December 31, 2022. A portion of the repurchased shares may be used for the Company’s employee
benefit plans and the balance will be available for other general corporate purposes. The pace of repurchase activity will depend on factors such as levels of
regulatory  capital,  cash  generation  from  operations,  cash  requirements  for  investments,  repayment  of  debt,  current  stock  price,  business  and  market
conditions, and other factors. The Company may repurchase shares from time to time on the open market or in private transactions, including structured
transactions. The stock repurchase program may be modified or discontinued at any time.

During the three months ended December 31, 2023, the Company repurchased shares of its common stock as follows:

October 1, 2023 – 
October 31, 2023
November 1, 2023 – 
November 30, 2023
December 1, 2023 – 
December 31, 2023

Total

(1)

(2)

Period

Total Number of
Shares
Purchased

(1)

Average Price
Paid per Share

Total Number of
Shares Purchased
as Part of Publicly
Announced Plans
or Programs

(2)

Maximum Number
of Shares that May
Yet 
Be Purchased
Under the Plans or
Programs

1,650  $

13,295 

600 

15,545  $

37.68 

40.28 

41.83 

40.06 

1,650 

11,714 

600 

13,964 

498,350 

486,636 

486,036 

486,036 

During the quarter ended December 31, 2023, there were 13,964 shares repurchased pursuant to the Company's publicly announced treasury
stock buyback program and 1,581 shares transferred from employees in satisfaction of tax withholding obligations upon the vesting of
restricted stock.
The Board of Directors authorized the treasury stock buyback program on October 17, 2023, announced by the Company on October 19, 2023.
The program provides that the Company may repurchase up to an aggregate of 500,000 shares of common stock and has no expiration date.

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Performance Quoted on The Nasdaq Stock Market for the Last Five Fiscal Years

The following graph compares the cumulative total returns over the last five fiscal years of a hypothetical investment of $100 in shares of common stock of
the Company with a hypothetical investment of $100 in The Nasdaq Stock Market (“Nasdaq”), the index of Nasdaq computer and data processing stocks,
and the index of Nasdaq bank stocks. The graph assumes $100 was invested on December 31, 2018, with dividends reinvested. Returns are based on period
end prices.

ITEM 6. RESERVED

ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following Management's Discussion and Analysis of Financial Condition and Results of Operations ("MD&A") is intended to promote understanding
of  the  results  of  operations  and  financial  condition.  MD&A  is  provided  as  a  supplement  to,  and  should  be  read  in  conjunction  with,  the  consolidated
financial statements and the accompanying Notes to Financial Statements (Part II, Item 8 of this Form 10-K). This section generally discusses the results of
operations for 2023 compared to 2022. For discussion related to the results of operations and changes in financial condition for 2022 compared to 2021
refer to Part II, Item 7, "Management's Discussion and Analysis of Financial Condition and Results of Operations" in the Company's 2022 Annual Report
on Form 10-K filed with the SEC on February 28, 2023.

The Company intends for the discussion of financial condition and results of operations that follows to provide information that will assist the reader in
understanding  the  Consolidated  Financial  Statements,  the  changes  in  certain  key  items  in  those  financial  statements  from  year  to  year,  and  the  primary
factors that accounted for those changes, as well as how certain accounting principles, policies, and estimates affect the Consolidated Financial Statements.
This discussion should be read in conjunction the Consolidated Financial Statements and the related notes that appear in Part II, Item 8 of this document.

Executive Overview

The specific payment and information processing services provided to each customer are developed individually to meet each customer’s requirements,
which  can  vary  greatly.  In  addition,  the  degree  of  automation  such  as  electronic  data  interchange,  imaging,  work  flow,  and  web-based  solutions  varies
greatly among customers and industries. These factors

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combine so that pricing varies greatly among the customer base. In general, however, Cass is compensated for its processing services through service fees,
transactional  level  payment  services,  and  investment  of  account  balances  generated  during  the  payment  process.  The  amount,  type,  and  calculation  of
service fees vary greatly by service offering, but generally follow the volume of transactions processed. Transactional level payment services and interest
income from the balances generated during the payment processing cycle are affected by the amount of time Cass holds the funds prior to payment and the
dollar volume processed. Both the number of transactions processed and the dollar volume processed are therefore key metrics followed by management.
Other  factors  will  also  influence  revenue  and  profitability,  such  as  changes  in  the  general  level  of  interest  rates,  which  have  a  significant  effect  on  net
interest income. The funds generated by these processing activities are invested in overnight investments, investment grade securities, advances to payees,
and loans generated by the Bank. The Bank earns most of its revenue from net interest income, or the difference between the interest earned on its loans
and  investments  and  the  interest  paid  on  its  deposits  and  other  borrowings.  The  Bank  also  assesses  fees  on  other  services  such  as  cash  management
services.

Industry-wide factors that impact the Company include the willingness of large corporations to outsource key business functions such as freight, energy,
telecommunication and environmental payment and audit. The benefits that can be achieved by outsourcing transaction processing, and the management
information  generated  by  Cass’  systems  can  be  influenced  by  factors  such  as  the  competitive  pressures  within  industries  to  improve  profitability,  the
general  level  of  transportation  costs,  deregulation  of  energy  costs,  and  consolidation  of  telecommunication  providers.  Economic  factors  that  impact  the
Company include the general level of economic activity that can affect the volume and size of invoices processed, the ability to hire and retain qualified
staff, and the growth and quality of the loan portfolio. The general level of interest rates also has a significant effect on the revenue of the Company. As
discussed in greater detail in Item 7A, “Quantitative and Qualitative Disclosures about Market Risk,” a decline in the general level of interest rates can have
a negative impact on net interest income and conversely, a rise in the general level of interest rates can have a positive impact on net interest income. The
cost  of  fuel  is  another  factor  that  has  a  significant  impact  on  the  transportation  sector.  As  the  price  of  fuel  goes  up  or  down,  the  Company’s  earnings
increase or decrease with the dollar amount of transportation invoices.

The Company recorded revenue of $197.5 million in 2023, up 8.2% from the prior year. Net income was $30.1 million and diluted EPS was $2.18 per
share, decreases of 13.9% and 13.8% from the prior year, respectively.

The Company continues to operate profitably, posting a 1.24% return on average assets and 14.24% return on average equity. The Company’s common
equity Tier 1 capital ratio was 14.73% at December 31, 2023, significantly exceeding regulatory requirements. In addition, the Company has maintained
exceptional credit quality with no non-performing loans at December 31, 2023, and no loan charge-offs during the year ended December 31, 2023.

The  Company’s  solid  capital  and  liquidity  positions,  combined  with  ongoing  earnings,  are  expected  to  continue  to  allow  for  investment  in  strategic
opportunities when they become available, in addition to return of capital to shareholders. The Company delivered $21.7 million in dividend payments and
share repurchases during 2023. The Company continues to invest in the technology, processes, and people required to support its multi-national customer
base.

Currently,  management  views  Cass’  major  opportunity  as  the  continued  expansion  of  its  payment  and  information  processing  service  offerings  and
customer base. Management intends to accomplish this by maintaining the Company’s leadership position in applied technology, which when combined
with the security and processing controls of the Bank, makes Cass unique in the industry.

Critical Accounting Policies

The Company has prepared the consolidated financial statements in this report in accordance with the FASB Accounting Standards Codification (“ASC”).
In preparing the consolidated financial statements, management makes estimates and assumptions that affect the reported amount of assets and liabilities,
disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenue and expenses during the reporting
period.  These  estimates  have  been  generally  accurate  in  the  past,  have  been  consistent  and  have  not  required  any  material  changes.  There  can  be  no
assurances  that  actual  results  will  not  differ  from  those  estimates.  A  summary  of  significant  accounting  policies  and  a  summary  of  recent  accounting
pronouncements applicable to the Company's Consolidated Financial Statements are included in Item 8, "Financial Statements and Supplementary Data—
Note 1.”

The accounting policy that requires significant management estimates and is deemed critical to the Company’s results of operations or financial position
has been discussed with the Audit and Risk Committee of the Board of Directors and is described below.

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Allowance for Credit Losses. The Company performs periodic and systematic detailed reviews of its loan portfolio to determine management’s estimate of
the  lifetime  expected  credit  losses.  The  process  combines  many  factors:  economic  factors,  historical  credit  loss  experience,  of  both  the  Company  and
similar peer banks, loan portfolio growth and concentrations, asset quality, risk tolerance, and other qualitative and quantitative factors which could affect
future  credit  loss.  Given  the  Company's  recent  historical  loss  experience,  the  impact  of  the  qualitative  risk  factors  related  to  the  collective  ACL  is  a
substantial  percentage  of  the  overall  ACL.  Because  current  economic  conditions  and  forecasts  can  change  and  future  events  are  inherently  difficult  to
predict, the anticipated amount of estimated credit losses, and therefore the appropriateness of the ACL, could change significantly. It is difficult to estimate
how potential changes in any one economic factor or input might affect the overall allowance because a wide variety of factors and inputs are considered in
estimating the ACL and changes in those factors and inputs considered may not occur at the same rate and may not be consistent across all loan types.
Additionally,  changes  in  factors  and  inputs  may  be  directionally  inconsistent,  such  that  improvement  in  one  factor  may  offset  deterioration  in  others.
Various  regulatory  agencies,  as  an  integral  part  of  the  examination  process,  periodically  review  the  ACL.  Such  agencies  may  require  the  Company  to
recognize  additions  to  the  ACL  or  reserve  increases  to  adversely  graded  classified  loans  based  on  information  available  to  them  at  the  time  of  their
examinations. The Company believes the level of ACL is appropriate. These policies affect both segments of the Company. The impact and associated risks
related  to  these  policies  on  the  Company’s  business  operations  are  discussed  in  the  Note  1  "Summary  of  Significant  Accounting  Policies"  and  Note  4
"Loans," as well as the “Provision and Allowance for Credit Losses and Allowance for Unfunded Commitments” section of this report.

Summary of Results

(In thousands except per share data)

2023

2022

2021

2023 v. 2022

2022 v. 2021

For the Years Ended December 31,

% Change

Processing fees
Financial fees
Net interest income
(Release of) provision for credit losses
Other

Total revenues
Operating expense

Income before income tax expense
Income tax expense

Net income

Diluted earnings per share
Return on average assets
Return on average equity

$

$

$

$

$

$

79,566 
45,985 
66,494 
(550)
4,916 

197,511 
160,155 

37,356 
7,297 

30,059 

2.18 
1.24 %
14.24 %

$

$

$

76,470 
43,757 
58,844 
1,350 
4,755 

182,476 
139,576 

42,900 
7,996 

34,904 

2.53 
1.35 %
16.53 %

74,589 
32,733 
44,326 
(130)
2,369 
154,147 
120,326 

33,821 
5,217 

28,604 

2.00 
1.23 %
11.29 %

4.0 %
5.1 %
13.0 %
(140.7)%
3.4 %

8.2 %
14.7 %

(12.9)%
(8.7)%

(13.9)%

(13.8)%
— 
— 

2.5 %
33.7 %
32.8 %
(1138.5)%
100.7 %

18.4 %
16.0 %

26.8 %
53.3 %

22.0 %

26.5 %
— 
— 

The Company recorded revenue of $197.5 million in 2023, up 8.2% from the prior year, due to increases in processing fees, financial fees, net interest
income and a positive variance in the (release of) provision for credit losses. Operating expenses increased 14.7% as a result of increases in personnel and
other expenses as the Company invests in, and transitions to, improved technology. Net income was $30.1 million and diluted EPS was $2.18 per share,
decreases of 13.9% and 13.8% from the prior year, respectively.

The Company posted a 1.24% return on average assets and 14.24% return on average equity.

Further detail about the components of revenue and expenses are explained in the sections following.

25

 
 
 
 
 
Table of Contents

Fee Revenue and Other Income

The Company’s fee revenue is derived mainly from transportation and facility payment and processing fees. As the Company provides its processing and
payment services, it is compensated by service fees which are typically calculated on a per-item basis, discounts received for services provided to carriers
and  by  the  accounts  and  drafts  payable  balances  generated  in  the  payment  process  which  can  be  used  to  generate  interest  income.  Processing  volumes,
average payments in advance of funding, fee revenue and other income were as follows:

(In thousands)

2023

2022

2021

2023 v. 2022

2022 v. 2021

December 31,

% Change

(1)

Transportation invoice transaction volume
Transportation invoice dollar volume
Facility transaction volume
Facility dollar volume
Average payments in advance of funding
Processing fees
Financial fees
Other income

(1)

35,949 
38,288,478  $
13,857 
19,836,821  $
234,865  $
79,566  $
45,985  $
4,916  $

$

$
$
$
$
$

36,807 
44,749,359  $
12,990 
19,514,049  $
278,185  $
76,470  $
43,757  $
4,755  $

36,783 
36,829,841 
12,499 
15,867,556 
211,809 
74,589 
32,733 
2,369 

(2.3)%
(14.4)%
6.7 %
1.7 %
(15.6)%
4.0 %
5.1 %
3.4 %

0.1 %
21.5 %
3.9 %
23.0 %
31.3 %
2.5 %
33.7 %
100.7 %

(1)

Includes utility, telecom and waste

Processing fees increased $3.1 million, or 4.0%, during 2023 largely driven by a 6.7% increase in facility transaction volumes as well as an increase in fees
received for ancillary processing services. Transportation invoice volumes decreased 2.3% over the same period. The decline in transportation volumes is
primarily due to the on-going freight recession.

Financial fees increased $2.2 million, or 5.1%, in 2023 primarily attributable to the increase in short-term interest rates throughout 2023, partially offset by
a  decline  in  transportation  dollar  volumes  of  14.4%.  The  decline  in  transportation  dollar  volumes  had  a  direct  effect  on  the  15.6%  decrease  in  average
payments in advance of funding, which is the primary generator of financial fees.

Net Interest Income

Net interest income is the difference between interest earned on loans, investments, and other earning assets and interest expense on deposits and other
interest-bearing  liabilities.  Net  interest  income  is  a  significant  source  of  the  Company’s  revenues.  The  following  table  summarizes  the  changes  in  tax-
equivalent net interest income and related factors:

(In thousands)

Average earning assets
Average interest-bearing liabilities
Net interest income 
Net interest margin 
Yield on earning assets 
Rate on interest bearing liabilities

(1)

(1)

(1)

December 31,

2023

2,076,951 
573,308 
67,583 

$
$
$

2022

2,205,792 
603,262 
60,533 

$
$
$

2021

1,999,609 
592,069 
46,199 

$
$
$

3.25 %
4.04 %
2.84 %

2.74 %
2.90 %
0.58 %

2.31 %
2.37 %
0.20 %

% Change

2023 v. 2022

2022 v. 2021

(5.8)%
(5.0)%
11.6 %
— 
— 
— 

10.3 %
1.9 %
31.0 %
— 
— 
— 

(1)

Presented on a tax-equivalent basis using a tax rate of 21%.

The increase in net interest income in 2023 compared to 2022 is primarily due to an increase in the Federal Funds rate throughout 2022 and into 2023,
positively affecting the net interest rate margin which increased to 3.25% as compared to 2.74% in the prior year. This was partially offset by a decrease in
average earning assets of $128.8 million, or 5.8%. The yield on interest-earning assets increased 114 basis points from 2.90% in 2022 to 4.04% in 2023
while the cost of interest-bearing liabilities increased 226 basis points from 0.58% in 2022 to 2.84% in 2023.

26

Table of Contents

Average loans increased $63.7 million, or 6.4%, to $1.06 billion. This increase was due to loan growth during the second half of 2022, specifically in the
Company's franchise restaurants, faith-based and lease financing receivables portfolios. The average yield on loans increased 83 basis points to 4.81% in
2023.

Average  investment  securities  decreased  $54.7  million,  or  6.9%,  due  to  the  sale  and  maturity  of  investment  securities  throughout  2023.  The  investment
portfolio  will  expand  and  contract  over  time  as  the  Company  manages  its  liquidity  and  interest  rate  position.  The  average  tax-equivalent  yield  on
investment securities increased 33 basis point to 2.63% in 2023 as a result of the increase in short and long-term interest rates. The average yield on tax-
exempt investment securities declined 19 basis points to 2.69% driven by maturities of higher rate securities. These securities have longer term fixed rates
and the Company has not purchased any such securities since interest rates began increasing.

Average short-term investments, consisting of interest-bearing deposits in other financial institutions and federal funds sold, decreased $137.8 million, or
32.4%. The decrease is primarily a result of the increase in the average balance of loans, coupled with the decrease in average funding sources, partially
offset by the decrease in average investment securities. The average yield on short-term investments increased 327 basis points to 4.78% in 2023 primarily
due  to  the  increase  in  short-term  market  interest  rates  that  began  in  March  2022.  The  majority  of  these  short-term  investments  are  held  at  the  Federal
Reserve Bank.

The average balance of interest-bearing deposits decreased $32.2 million, or 5.3%. Average non-interest-bearing demand deposits decreased $75.5 million,
or  12.8%.  The  Company  experienced  deposit  attrition  during  the  first  six  months  of  2023  as  larger  commercial  depository  clients  moved  their  funds  to
higher interest rate alternatives outside of the banking system. The Company also incurred a shift from non-interest bearing to interest-bearing deposits
driven by the customer base. The average rate paid on interest-bearing deposits increased 225 basis points to 2.83% in 2023 due to the increase in short-
term interest rates.

Average accounts and drafts payable decreased $60.1 million, or 5.3%. The decrease in average accounts and drafts payable was primarily driven by the
decrease in transportation dollar volumes of 14.4% due to the ongoing freight recession.

Distribution of Assets, Liabilities and Shareholders' Equity; Interest Rate and Interest Differential

The following table contains condensed average balance sheets for each of the periods reported, the tax-equivalent interest income and expense on each
category of interest-earning assets and interest-bearing liabilities, and the average yield on such categories of interest-earning assets and the average rates
paid on such categories of interest-bearing liabilities for each of the periods reported:

27

Table of Contents

(In thousands)
 (1)

Assets
Interest-earning assets

(2)
:
Loans 
Securities 

(4)
:

Taxable

Tax-exempt 

(3)

Short-term investments

Total interest-earning assets
Non-interest-earning assets

Cash and due from banks

Premises and equipment, net

Payments in advance of funding

Bank-owned life insurance

Goodwill and other intangibles
Unrealized (loss) gain on investment
securities
Other assets

Allowance for credit losses

2023

Interest
Income/
Expense

Average
Balance

Yield/ Rate

Average
Balance

2022

Interest
Income/
Expense

Yield/ Rate

Average
Balance

2021

Interest
Income/
Expense

Yield/ Rate

$

1,055,668  $

50,825 

4.81 % $

992,004  $

39,460 

3.98 % $

887,662  $

35,178 

3.96 %

541,159 

192,881 

287,243 

2,076,951 

24,914 

24,445 

234,865 

48,540 

21,060 

(68,893)

71,050 

(13,324)

14,118 

5,186 

13,720 

83,849 

2.61 

2.69 

4.78 

509,537 

279,247 

425,004 

4.04 %

2,205,792 

10,083 

8,043 

6,429 

64,015 

1.98 

2.88 

1.51 

192,885 

304,672 

614,390 

2,547 

8,919 

726 

1.32 

2.93 

0.12 

2.90 %

1,999,609 

47,370 

2.37 %

20,772 

19,291 

278,185 

46,468 

19,558 

(43,147)

51,686 

(12,527)

21,220 

17,846 

211,809 

26,766 

17,273 

15,833 

35,231 

(11,595)

Total assets

$

2,419,608 

$

2,586,078 

$

2,333,992 

Liabilities and Shareholders’ Equity 
Interest-bearing liabilities

(1)

Interest-bearing demand deposits

$

496,154  $

14,056 

2.83 % $

549,054  $

3,118 

0.57 % $

521,409  $

Savings deposits

Time deposits >=$250

Other time deposits

Total interest-bearing deposits

Short-term borrowings

Total interest-bearing liabilities
Noninterest-bearing liabilities

Demand deposits

Accounts and drafts payable

Other liabilities

Total liabilities

Shareholders’ equity

7,162 

23,912 

43,839 

571,067 

2,241 

573,308 

512,608 

1,081,245 

41,378 

2,208,539 

211,069 

113 

705 

1,276 

16,150 

116 

16,266 

1.58 

2.95 

2.91 

2.83 

5.18 

13,288 

18,272 

22,637 

603,251 

11 

2.84 %

603,262 

38 

181 

145 

3,482 

— 

3,482 

0.29 

0.99 

0.64 

0.58 

— 

18,398 

14,576 

37,676 

592,059 

10 

0.58 %

592,069 

588,121 

1,141,329 

42,224 

2,374,936 

211,142 

447,880 

986,572 

54,035 

2,080,556 

253,436 

582 

9 

139 

441 

1,171 

— 

1,171 

Total liabilities and shareholders’ equity
(3)

Net interest income 

$

2,419,608 

$

67,583 

$

2,586,078 

$

2,333,992 

$

60,533 

$

46,199 

Net interest margin 

(3)

Interest spread

3.25 %

1.20 %

2.74 %

2.32 %

0.11 %

0.05 

0.95 

1.17 

0.20 

— 

0.20 %

2.31 %

2.17 %

(1)
(2)

(3)

(4)

Balances shown are daily averages.
Interest income on loans includes net loan fees of $686,000, $684,000, and $3.4 million for 2023, 2022 and 2021, respectively. Loan fees include
$0, $167,000, and $2.6 million of PPP loan fees for 2023, 2022 and 2021, respectively.
Interest income is presented on a tax-equivalent basis assuming a tax rate of 21%. The tax-equivalent adjustment was approximately $1.1 million,
$1.7 million and $1.9 million for 2023, 2022, and 2021, respectively.
For purposes of these computations, yields on investment securities are computed as interest income divided by the average amortized cost of the
investments.

28

 
 
 
Table of Contents

Analysis of Net Interest Income Changes

The following table presents the changes in interest income and expense between years due to changes in volume and interest rates.

2023 Over 2022

2022 Over 2021

(In thousands)

Volume 

(1)

Rate 

(1)

Total

Volume

(1)

Rate 

(1)

Total

$

$

$

Increase (decrease) in interest
income:
(2)
Loans 
:
Securities:
Taxable
Tax-exempt 

(3)

Short-term investments

Total interest income

Interest expense on:

Interest-bearing demand

deposits

Savings deposits
Time deposits >=$250
Other time deposits
Short-term borrowings

Total interest expense

Net interest income

2,657  $

8,708  $

11,365  $

4,150  $

132  $

4,282 

658 
(2,351)
(2,671)

3,377 
(506)
9,962 

4,035 
(2,857)
7,291 

5,780 
(734)
(291)

1,756 
(142)
5,994 

(1,707) $

21,541  $

19,834  $

8,905  $

7,740  $

(329) $
(25)
71 
236 
— 

(47)

11,267  $
100 
453 
895 
116 

12,831 

8,710  $

10,938  $
75 
524 
1,131 
116 

12,784 

7,050  $

32  $
(3)
36 
(139)
— 

(74)

8,979  $

2,504  $
32 
6 
(157)
— 

2,385 

5,355  $

$

(1,660) $

7,536 
(876)
5,703 

16,645 

2,536 
29 
42 
(296)
— 

2,311 

14,334 

(1)

(2)
(3)

The change in interest due to the combined rate/volume variance has been allocated in proportion to the absolute dollar amounts of the change in
each.
Interest income includes net loan fees.
Interest income is presented on a tax-equivalent basis assuming a tax rate of 21%.

Loan Portfolio
Interest  earned  on  the  loan  portfolio  is  a  primary  source  of  income  for  the  Company.  The  loan  portfolio  was  $1.01  billion,  representing  40.9%  of  the
Company's total assets as of December 31, 2023 and generated $50.8 million in interest income during the year then ended. The following tables show the
composition of the loan portfolio at the end of the periods indicated and remaining maturities for loans as of December 31, 2023.

Loans by Type

(In thousands)

Commercial and industrial
Real estate (commercial and faith-based):

Mortgage
Construction

PPP
Other

Total loans

December 31,

2023

2022

2021

$

498,502  $

561,616  $

450,336 

499,739 
16,023 
— 
54 

495,280 
25,968 
— 
42 

$

1,014,318  $

1,082,906  $

464,341 
39,461 
6,299 
130 

960,567 

29

Table of Contents

Loans by Maturity as of December 31, 2023

(In thousands)
Commercial and industrial
Real Estate:
Mortgage
Construction

Other
Total loans

$

$

One Year
Or Less

Over 1 Year
Through 5 Years

Fixed
Rate

Floating
Rate

Fixed
Rate

Floating
Rate

Over 5 Years
Through 15 Years 
Fixed
Rate

Floating
Rate

(1)

Total

19,711  $

54,318  $

200,726  $

29,778  $

179,335  $

14,634  $

498,502 

68,144 
7,784 
— 
95,639  $

13,175 
5 
54 
67,552  $

311,474 
838 
— 
513,038  $

1,741 
7,396 
— 
38,915  $

93,587 
— 
— 
272,922  $

11,618 
— 
— 
26,252  $

499,739 
16,023 
54 
1,014,318 

(1)

The Company did not have any loans with maturities greater than 15 years.

The Company has no concentrations of loans exceeding 10% of total loans, which are not otherwise disclosed in the loan portfolio composition table and as
are discussed in Item 8, Note 4, of this report. The Company's primary market niche for banking services is privately held businesses, franchise restaurants,
and faith-based ministries.

Loans  to  commercial  entities  are  generally  secured  by  the  business  assets  of  the  borrower,  including  accounts  receivable,  inventory,  machinery  and
equipment, and the real estate from which the borrower operates. Operating lines of credit to these companies generally are secured by accounts receivable
and  inventory,  with  specific  percentages  of  each  determined  on  a  customer-by-customer  basis  based  on  various  factors  including  the  type  of  business.
Intermediate term credit for machinery and equipment is generally provided at some percentage of the value of the equipment purchased, depending on the
type of machinery or equipment purchased by the entity. Loans secured exclusively by real estate to businesses and faith-based ministries are generally
made with a maximum 80% loan to value ratio, depending upon the Company's estimate of the resale value and ability of the property to generate cash.
The Company's loan policy requires an independent appraisal for all loans over $500,000 secured by real estate. Company management monitors the local
economy in an attempt to determine whether it has had a significant deteriorating effect on such real estate loans. When problems are identified, appraised
values are updated on a continual basis, either internally or through an updated external appraisal.

Loans decreased $68.6 million, or 6.3%, to $1.01 billion at December 31, 2023. Lease finance receivables and franchise restaurant loans, which are both
included  in  commercial  and  industrial  loans,  decreased  $39.4  million,  or  24.5%,  and  $8.6  million,  or  3.9%,  respectively,  during  2023.  Commercial  and
industrial loans decreased $14.5 million, or 8.0%, during 2023. These decreases were due to being more selective in booking new loans as a result of the
decline in deposits during the year. Additional details regarding the types and maturities of loans in the loan portfolio are contained in the tables above and
in Item 8, Note 4.

Provision and Allowance for Credit Losses on Loans and Allowance for Unfunded Commitments

The  Company  recorded  a  release  of  credit  losses  and  off-balance  sheet  credit  exposures  of  $550,000  in  2023  and  a  provision  for  credit  losses  of  $1.4
million in 2022. The amount of the (release of) provision for credit losses was derived from the Company’s CECL model. The amount of the provision will
fluctuate  as  determined  by  these  analyses.  The  Company  had  net  loan  recoveries  of  $0  and  $13,000  in  2023  and  2022,  respectively.  The  ACL  was
$13.1 million at December 31, 2023 compared to $13.5 million at December 31, 2022. The ACL represented 1.29% and 1.25% of outstanding loans at
December 31, 2023 and December 31, 2022, respectively. The allowance for unfunded commitments was $132,000 at December 31, 2023 and $232,000 at
December 31, 2022. There were no nonperforming loans outstanding at December 31, 2023 and one nonperforming loan outstanding with an outstanding
balance of $1.2 million, or 0.11% of total loans at December 31, 2022. The single nonperforming loan at December 31, 2022 paid off in full during January
2023.

The ACL has been established and is maintained to estimate the lifetime credit losses expected in the loan portfolio. An ongoing assessment is performed
to determine if the balance is adequate. Charges or credits are made to expense based on changes in the economic forecast, qualitative risk factors, loan
volume, and individual loans. For loans that are individually

30

Table of Contents

evaluated, the Company uses two impairment measurement methods: 1) the present value of expected future cash flows and 2) collateral values.

Federal and state regulatory agencies review the Company’s methodology for maintaining the ACL. These agencies may require the Company to adjust the
ACL based on their judgments and interpretations about information available to them at the time of their examinations.

The following schedule summarizes activity in the ACL and the allocation of the allowance to the Company’s loan categories.

Summary of Credit Loss Experience

(In thousands)
Allowance at beginning of year
Loans charged-off:

Commercial and industrial
Real estate (commercial and faith-based):

Mortgage
Construction

Other

Total loans charged-off
Recoveries of loans previously charged-off:

Commercial and industrial
Real estate (commercial and faith-based):

Mortgage
Construction

Other

Total recoveries of loans previously charged-off
Net loans recovered
(Release of) provision for credit losses
Allowance at end of year
Cumulative effect of accounting change (ASU

2016-13)

Allowance at beginning of next year
Allowance for unfunded commitments at

beginning of year

(Release of) provision for credit losses
Allowance for unfunded commitments at end of

year

Cumulative effect of accounting change (ASU

2016-13)

Allowance for unfunded commitments at

beginning of next year

Loans outstanding:

Average
December 31

Ratio of allowance for credit losses to loans

outstanding at December 31

Ratio of net recoveries to average loans

outstanding

Allocation of allowance for credit losses 

(1)
:

Commercial and industrial
Real estate (commercial and faith-based):

Mortgage
Construction

Other

Total

Percentage of categories to total loans:

Commercial and industrial
Real estate (commercial and faith-based):

Mortgage
Construction

PPP

Other

Total

2023

2022

December 31,
2021

2020

2019

$

13,539 

$

12,041 

$

11,944 

$

11,279 

$

10,225 

— 

— 
— 
— 
— 

— 

— 
— 
— 
— 
— 
(450)
13,089 

— 
13,089 

232 
(100)

132 

— 

132 

1,055,668 
1,014,318 

1.29 %

— %

$

$

$

$

$

— 

— 
— 
— 
— 

13 

— 
— 
— 
13 
(13)
1,485 
13,539 

— 
13,539 

367 
(135)

232 

— 

232 

992,004 
1,082,906 

1.25 %

— %

$

$

$

$

$

— 

— 
— 
— 
— 

12 

15 
— 
— 
27 
(27)
70 
12,041 

— 
12,041 

567 
(200)

367 

— 

367 

887,662 
960,567 

1.25 %

— %

$

$

$

$

$

— 

— 
— 
— 
— 

19 

1 
— 
— 
20 
(20)
645 
11,944 

— 
11,944 

402 
165 

567 

— 

567 

906,631 
891,676 

1.34 %

— %

$

$

$

$

$

— 

— 
— 
— 
— 

81 

— 
— 
— 
81 
(81)
250 
10,556 

723 
11,279 

— 
— 

— 

402 

402 

760,153 
772,638 

1.37 %

(0.01)%

5,412 

$

5,977 

$

5,035 

$

4,635 

$

4,874 

7,569 
108 
— 
13,089 

$

7,378 
184 
— 
13,539 

$

6,714 
292 
— 
12,041 

$

6,892 
417 
— 
11,944 

$

5,370 
312 
— 
10,556 

$

$

$

$

$

$

$

49.1 %

51.9 %

46.9 %

33.5 %

41.9 %

49.3 
1.6 
— 
— 
100.0 %

45.7 
2.4 
— 
— 
100.0 %

48.3 
4.1 
0.7 
— 
100.0 %

48.7 
5.5 
12.3 
— 
100.0 %

52.8 
5.3 
— 
— 
100.0 %

(1)

Although specific allocations exist, the entire allowance is available to absorb losses in any particular loan category.

Nonperforming Assets

Nonperforming  loans  are  defined  as  loans  on  non-accrual  status  and  loans  90  days  or  more  past  due  but  still  accruing.  Nonperforming  assets  include
nonperforming loans plus foreclosed real estate. Loans with modifications to borrowers experiencing financial difficulty are not included in nonperforming
loans unless they are on non-accrual status or past due 90 days or more.

It is the policy of the Company to continually monitor its loan portfolio and to discontinue the accrual of interest on any loan for which collection is not
probable.  Subsequent  payments  received  on  such  loans  are  applied  to  principal  if  collection  of  principal  is  not  probable;  otherwise,  these  receipts  are
recorded as interest income. There was no interest income recognized on nonaccrual loans for the years ended 2023 and 2022.

There were no nonaccrual loans at December 31, 2023 and one nonaccrual loan of $1.2 million at December 31, 2022. There were no foreclosed assets at
December 31, 2023 or December 31, 2022. The single nonperforming loan at December 31, 2022 paid off in full during January 2023.

The Company does not have any foreign loans. The Company's loan portfolio includes $157,000 of single family real estate mortgages, as the Company
does not market its services to retail customers. Also, the Company had no sub-prime mortgage loans or residential development loans in its portfolio in
any of the years presented.

The Company does not have any other interest-earning assets which would have been included in nonaccrual, past due or restructured loans if such assets
were loans.

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Table of Contents

Summary of Nonperforming Assets

(In thousands)
Commercial and industrial:

Nonaccrual
Contractually past due 90 days or more and
still accruing

Real estate – mortgage:

Nonaccrual
Contractually past due 90 days or more and
still accruing

Total nonperforming loans
Total foreclosed assets
Total nonperforming assets

$

$

$

Operating Expenses

2023

2022

December 31,
2021

2020

2019

—  $

1,150  $

—  $

—  $

— 

— 

— 
—  $
— 
—  $

— 

— 

— 
1,150  $
— 
1,150  $

— 

— 

— 
—  $
— 
—  $

— 

— 

— 
—  $
— 
—  $

— 

— 

— 

— 
— 
— 
— 

Operating expenses in 2023 compared to 2022 and 2021 include the following significant pre-tax components:

(In thousands)
Salaries and commissions
Share-based compensation
Net periodic pension cost (benefit)
Other benefits
Total personnel expense
Occupancy
Equipment
Amortization of intangible assets
Other operating
Total operating expense

$

$

$

2023

December 31,
2022

2021

93,474  $
4,139 
733 
20,348 
118,694  $
3,560 
7,138 
780 
29,983 
160,155  $

85,489  $
6,732 
(2,564)
16,817 
106,474  $
3,676 
6,668 
680 
22,078 
139,576  $

75,641 
2,859 
(1,839)
15,494 
92,155 
3,824 
6,745 
859 
16,743 
120,326 

Total operating expenses increased 14.7% in 2023 compared to 2022.

Salaries and commissions increased $8.0 million, or 9.3%, as a result of merit increases and an increase in average full-time equivalent employees ("FTEs")
of 10.8% due to strategic investments in various technology initiatives.

Share-based compensation decreased $2.6 million, reflecting the Company's financial performance and the impact on performance-based restricted stock
between the periods.

Pension expense increased $3.3 million. Despite the Company's defined benefit pension plan being frozen in the first quarter of 2021 resulting in no service
cost in subsequent periods, expense increased as a result of the accounting impact of the decline in plan assets during 2022 and corresponding decline in
expected return on plan assets for 2023.

Other benefits, such as 401(k) match, health insurance and payroll taxes, increased $3.5 million, or 21.0%, primarily due to the 10.8% increase in average
FTEs as well as a significant increase in employer health insurance costs over prior year levels.

Other operating expense increased $7.9 million, or 35.8%, to $30.0 million. Certain expense categories such as outside service fees and data processing
have increased as the Company invests in, and transitions to, improved technology.

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Income Tax Expense

Income  tax  expense  in  2023  totaled  $7.3  million,  compared  to  $8.0  million  in  2022.  When  measured  as  a  percent  of  pre-tax  income,  the  Company’s
effective tax rate was 19.5% and 18.6% in 2023 and 2022, respectively. The increase in the effective tax rate in 2023 compared to 2022 was primarily due
to a lower level of tax-free interest income on municipal securities in the current year.

Investment Portfolio

Investment securities decreased $127.4 million, or 16.9%, during 2023 to $627.1 million at December 31, 2023. U.S. Treasury securities decreased $46.6
million to $108.7 million at December 31, 2023 compared to $155.3 million at December 31, 2022. State and political securities decreased $76.1 million,
or 25.8%, to $219.0 million at December 31, 2023 as a result of maturities and sales. The investment portfolio provides the Company with a significant
source of earnings, secondary source of liquidity, and mechanisms to manage the effects of changes in loan demand and interest rates. Therefore, the size,
asset  allocation  and  maturity  distribution  of  the  investment  portfolio  will  vary  over  time  depending  on  management’s  assessment  of  current  and  future
interest  rates,  changes  in  loan  demand,  changes  in  the  Company’s  sources  of  funds  and  the  economic  outlook.  During  2023,  the  Company  purchased
investment securities totaling $15.3 million.

There was no single issuer of securities in the investment portfolio at December 31, 2023 for which the aggregate amortized cost exceeded 10% of total
shareholders' equity.

Investments by Type

(In thousands)
State and political subdivisions
Mortgage-backed securities issued or guaranteed by U.S. Government agencies or
sponsored enterprises
Corporate bonds
Asset-backed securities issued or guaranteed by U.S. Government agencies or sponsored
enterprises
Treasury securities

2023

December 31,
2022

2021

219,035  $

295,126  $

371,128 

157,799 
102,340 

39,222 
108,721 
627,117  $

173,939 
85,097 

45,023 
155,283 
754,468  $

168,646 
84,338 

49,341 
— 
673,453 

$

$

Total investments

Investment Securities by Maturity
(At December 31, 2023)

(In thousands)
State and political subdivisions
Mortgage-backed securities issued or
guaranteed by U.S. Government agencies or
sponsored enterprises
Corporate bonds
Asset-backed securities issued or guaranteed
by U.S. Government agencies or sponsored
enterprises
Treasury securities

Total investments
Weighted average yield 

(1)

Within 1
Year

Over 1 to 5
Years

Over 5 to
10 Years

Over
10 Years

$

20,492 

$

78,179 

$

91,789 

$

28,575 

Yield

2.49 %

(1)

— 
— 

713 
55,771 

40,396 
46,569 

— 
108,721 
129,213 

$

— 
— 
134,663 

$

— 
— 
178,754 

$

$

116,690 
— 

39,222 
— 
184,487 

2.55 %

4.08 %

1.98 %

2.48 %

1.69 %
3.69 %

5.44 %
2.47 %
2.64 %
2.64 %

(1)

Yields are presented on a tax-equivalent basis assuming a tax rate of 21%.

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Deposits and Accounts and Drafts Payable

(In thousands)
Noninterest-bearing demand deposits
Interest-bearing demand deposits

Total deposits

Accounts and drafts payable

2023

524,359  $
616,455 
1,140,814  $

December 31,
2022

642,757  $
614,460 
1,257,217  $

2021

582,642 
638,861 
1,221,503 

1,071,369  $

1,067,600  $

1,050,396 

$

$

$

Total deposits decreased $116.4 million, or 9.3% during 2023. Noninterest-bearing demand deposits decreased $118.4 million, or 18.4%, to $524.4 million
at December 31, 2023 and interest-bearing deposits increased $2.0 million, or 0.3%, to $616.5 million at December 31, 2023. The Company experienced
deposit attrition during the first six months of 2023 as larger commercial depository clients moved their funds to higher interest rate alternatives outside of
the banking system. The Company also incurred a shift from non-interest bearing to interest-bearing deposits from current customers.

Accounts  and  drafts  payable  generated  by  the  Company  in  its  payment  processing  operations  increased  $3.8  million,  or  0.4%,  to  $1.07  billion,  at
December 31, 2023. Due to the Company’s payment processing cycle, average balances are much more indicative of the underlying activity than period-
end balances since point-in-time comparisons can be misleading if the comparison dates fall on different days of the week. Average accounts and drafts
payable decreased $60.1 million, or 5.3%, to $1.08 billion during 2023. The decrease in average accounts and drafts payable was primarily driven by the
decrease in transportation dollar volumes due to the ongoing freight recession.

The composition of average deposits and the average rates paid on those deposits is represented in the table entitled “Distribution of Assets, Liabilities and
Shareholders'  Equity;  Interest  Rate  and  Interest  Differential”  which  is  included  earlier  in  this  discussion.  The  Company  does  not  have  any  significant
deposits from foreign depositors.

Maturities of Certificates of Deposit as of December 31, 2023

(In thousands)
Three months or less
Three to six months
Six to twelve months
Over twelve months

Total

Liquidity

$100 or Less

$100 to Less
Than $250

$250 or
 More

Total

$

$

3,466  $
349 
923 
528 
5,266  $

34,607  $
2,233 
9,175 
2,525 
48,540  $

7,576  $
4,276 
10,011 
1,053 
22,916  $

45,649 
6,858 
20,109 
4,106 
76,722 

The discipline of liquidity management as practiced by the Company seeks to ensure that funds are available to fulfill all payment obligations relating to
invoices  processed  as  they  become  due  and  meet  depositor  withdrawal  requests  and  borrower  credit  demands  while  at  the  same  time  maximizing
profitability.  This  is  accomplished  by  balancing  changes  in  demand  for  funds  with  changes  in  supply  of  funds.  Primary  liquidity  to  meet  demand  is
provided by short-term liquid assets that can be converted to cash, maturing securities and the ability to obtain funds from external sources. The Company's
Asset/Liability Committee (“ALCO”) has direct oversight responsibility for the Company's liquidity position and profile. Management considers both on-
balance sheet and off-balance sheet items in its evaluation of liquidity.

The  balances  of  liquid  assets  consist  of  cash  and  cash  equivalents,  which  include  cash  and  due  from  banks,  interest-bearing  deposits  in  other  financial
institutions,  federal  funds  sold,  and  money  market  funds,  totaled  $372.5  million  at  December  31,  2023,  an  increase  of  $171.5  million,  or  85.4%,  from
December  31,  2022.  The  increase  during  2023  is  primarily  attributed  to  decreases  in  investment  securities,  loans  and  payments  in  advance  of  funding,
partially offset by a decrease in deposits. At December 31, 2023, cash and cash equivalents represented 15.0% of total assets and are the Company’s and its
subsidiaries’ primary source of liquidity to meet future expected and unexpected loan demand, depositor withdrawals or reductions in accounts and drafts
payable.

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Table of Contents

Secondary  sources  of  liquidity  include  the  investment  portfolio  and  borrowing  lines.  Total  investment  securities  available-for-sale  at  fair  value  were
$627.1 million at December 31, 2023, a decrease of $127.4 million, or 16.9%, from December 31, 2022. Investment securities represented 25.3% of total
assets at December 31, 2023. Of the total portfolio, 20.6% mature in one year or less, 21.5% mature after one year through five years and 57.9% mature
after five years.

As of December 31, 2023, the Bank had unsecured lines of credit at six correspondent banks to purchase federal funds up to a maximum of $83.0 million in
aggregate.  As  of  December  31,  2023,  the  Bank  had  secured  lines  of  credit  with  the  Federal  Home  Loan  Bank  of  $228.3  million  collateralized  by
commercial mortgage loans. At December 31, 2023, the Company had lines of credit from three banks up to a maximum of $250.0 million in aggregate
collateralized by state and political subdivision securities. There were not any amounts outstanding at December 31, 2023 and 2022 under any of the lines
of credit.

The deposits of the Company's banking subsidiary have historically been stable, consisting of a sizable volume of core deposits related to customers that
utilize many other commercial products of the Bank. The accounts and drafts payable generated by the Company have also historically been a stable source
of funds.

Net cash flows provided by operating activities for the years 2023, 2022 and 2021 were $36.9 million, $51.6 million, and $34.5 million, respectively. Net
income  plus  depreciation  and  amortization  accounts  for  most  of  the  operating  cash  provided.  Net  cash  flows  from  investing  and  financing  activities
fluctuate greatly as the Company actively manages its investment and loan portfolios and customer activity influences changes in deposit and accounts and
drafts payable balances. Further analysis of the changes in these account balances is discussed earlier in this report. Due to the daily fluctuations in these
account balances, management believes that the analysis of changes in average balances, also discussed earlier in this report, can be more indicative of
underlying activity than the period-end balances used in the statements of cash flows. Management anticipates that cash and cash equivalents, maturing
investments, cash from operations, and borrowing lines will continue to be sufficient to fund the Company’s operations and capital expenditures in 2024.
The Company anticipates the annual capital expenditures for 2024 should range from $10 million to $12 million. Capital expenditures in 2024 are expected
to primarily consist of purchases of equipment and software related to the payment and information processing services business.

Net  income  plus  amortization  of  intangible  assets,  net  amortization  of  premium/discount  on  investment  securities  and  depreciation  of  premises  and
equipment was $39.5 million and $45.9 million for the years ended December 31, 2023 and December 31, 2022, respectively, a decrease of $6.4 million
year  over  year.  The  decrease  was  due  to  the  decrease  in  net  income  of  $4.8  million  and  lower  net  amortization  of  premium/discount  on  investment
securities of $1.8 million. The net amortization of premium/discount on investment securities is dependent on the type of securities purchased and changes
in the prevailing market interest rate environment.

Other factors impacting the $14.7 million decrease in net cash provided by operating activities include:

• A decrease in other operating activities, net of $4.6 million, primarily due to changes in various accounts receivable and payable;
• A decrease in stock-based compensation expense of $2.6 million due to lower Company earnings and the impact on performance based stock;
• A decrease in current income tax liability of $2.2 million; and
• A change in the (release of) provision for credit losses of $1.9 million primarily due to changes in loans outstanding during the respective periods.

These factors were partially offset by an increase in the pension liability of $3.3 million.

On an overall basis, the Company's $14.7 million decrease in net cash provided by operating activities was due to higher operating expenses driven by
strategic  investments  in  technology  initiatives.  Higher  expense  levels  were  partially  offset  by  improved  revenue  driven  by  higher  levels  of  net  interest
income, processing fees and financial fees. The increase in net interest income in 2023 compared to 2022 is primarily due to the Federal Reserve’s actions
to increase the Federal Funds rate throughout 2022 and into 2023, positively affecting the net interest rate margin which increased to 3.25% as compared to
2.74% in the prior year.

There are several trends and uncertainties that may impact the Company’s ability to generate revenues and income at the levels that it has in the past. In
addition, these trends and uncertainties may impact available liquidity. Those that could significantly impact the Company include the general levels of
interest rates, business activity, inflation, and energy costs as well as new business opportunities available to the Company.

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Table of Contents

As  a  financial  institution,  a  significant  source  of  the  Company’s  earnings  is  generated  from  net  interest  income.  Therefore,  the  prevailing  interest  rate
environment  is  important  to  the  Company’s  performance.  A  major  portion  of  the  Company’s  funding  sources  are  the  noninterest-bearing  accounts  and
drafts  payable  generated  from  its  payment  and  information  processing  services.  Accordingly,  higher  levels  of  interest  rates  will  generally  allow  the
Company to earn more net interest income. Conversely, a lower interest rate environment will generally tend to depress net interest income. The Company
actively manages its balance sheet in an effort to maximize net interest income as the interest rate environment changes. This balance sheet management
impacts the mix of earning assets maintained by the Company at any point in time. For example, in a low interest rate environment, short-term relatively
lower rate liquid investments may be reduced in favor of longer term relatively higher yielding investments and loans. If the primary source of liquidity is
reduced in a low interest rate environment, a greater reliance would be placed on secondary sources of liquidity including borrowing lines, the ability of the
Bank to generate deposits, and the investment portfolio to ensure overall liquidity remains at acceptable levels.

The overall level of economic activity can have a significant impact on the Company’s ability to generate revenues and income, as the volume and size of
customer invoices processed may increase or decrease. Lower levels of economic activity decrease both fee income (as fewer invoices are processed) and
balances of accounts and drafts payable generated (as fewer or lower average dollar invoices are processed) from the Company’s transportation customers.

The  relative  level  of  energy  costs  can  impact  the  Company’s  earnings  and  available  liquidity.  Lower  levels  of  energy  costs  will  tend  to  decrease
transportation and energy invoice amounts resulting in a corresponding decrease in accounts and drafts payable. Decreases in accounts and drafts payable
generate lower interest income and reduce liquidity.

New business opportunities are an important component of the Company’s strategy to grow earnings and improve performance. Generating new customers
allows the Company to leverage existing systems and facilities and grow revenues faster than expenses. During 2023, new business was added in both the
transportation and facility expense management operations, driven by both successful marketing efforts and the solid market leadership position held by
Cass.

Capital Resources

One of management’s primary objectives is to maintain a strong capital base to warrant the confidence of customers, shareholders, and bank regulatory
agencies.  A  strong  capital  base  is  needed  to  take  advantage  of  profitable  growth  opportunities  that  arise  and  to  provide  assurance  to  depositors  and
creditors.  The  Company  and  its  banking  subsidiary  continue  to  exceed  all  regulatory  capital  requirements,  as  evidenced  by  the  capital  ratios  at
December 31, 2023 as shown in Item 8, Note 2 of this report.

Cash dividends paid were $16.0 million and $15.4 million in 2023 and 2022, respectively.

Shareholders’ equity was $229.8 million, or 9.3% of total assets, at December 31, 2023, an increase of $23.5 million as compared to December 31, 2022.
The increase was primarily a result of net income of $30.1 million and the decrease in accumulated other comprehensive loss of $11.9 million due to the
change in market values on investment securities, partially offset by the payment of cash dividends of $16.0 million, and the repurchase of treasury shares
of $5.8 million.

Dividends from the Bank are a source of funds for payment of dividends by the Company to its shareholders. The only restrictions on dividends are those
dictated by regulatory capital requirements, state corporate laws and prudent and sound banking principles. During 2023, the Bank paid dividends of $7.5
million to the Company. As of December 31, 2023, unappropriated retained earnings of $30.8 million were available at the Bank for the declaration of
dividends to the Company without prior approval from regulatory authorities.

The Company maintains a treasury stock buyback program approved by the Board of Directors in October 2023 pursuant to which the Board of Directors
has authorized the repurchase of up to 500,000 shares of the Company’s common stock and has no expiration date. A total of 486,036 shares remain under
the buyback program at December 31, 2023.

The Company repurchased a total of 150,541 shares at an aggregate cost of $5.8 million during the year ended December 31, 2023 and 130,374 shares at an
aggregate cost of $5.3 million during the year ended December 31, 2022. A portion of the repurchased shares may be used for the Company’s employee
benefit plans and the balance will be available for other general corporate purposes. The pace of future repurchase activity will depend on factors such as
levels  of  regulatory  capital,  cash  generation  from  operations,  cash  requirements  for  investments,  repayment  of  debt,  current  stock  price,  business  and
market conditions, and other factors. The Company may repurchase shares from time to time on the

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Table of Contents

open market or in private transactions, including structured transactions. The stock repurchase program may be modified or discontinued at any time.

Impact of Inflation

Inflation could have the impact of increasing our operating expenses, such as compensation expense. Inflationary pressures may also have an impact on
total  assets,  earnings  and  capital,  which  could  impact  the  Company's  ability  to  grow.  An  increase  in  total  assets  could  have  the  impact  of  decreasing
regulatory capital ratios if earnings and total regulatory capital do not increase at the same rate.

As a result of rising inflation, the Federal Reserve increased the Federal Funds rate throughout 2022 and 2023. The increase in the Federal Funds rate has
contributed to the increase in the Company's net interest margin to 3.25% in 2023 from 2.74% in 2022, therefore positively impacting net interest income.
Partially as a result of declining inflation, the market is forecasting a decline in the Federal Funds rate beginning in 2024. A decrease in the Federal Funds
rate could negatively impact the Company's net interest margin and income.

Commitments, Contractual Obligations and Off-Balance Sheet Arrangements

In the normal course of business, the Company is party to activities that involve credit, market and operational risk that are not reflected in whole or in part
in  the  Company’s  consolidated  financial  statements.  Such  activities  include  traditional  off-balance  sheet  credit-related  financial  instruments.  These
financial instruments include commitments to extend credit, commercial letters of credit and standby letters of credit. The Company’s maximum potential
exposure to credit loss in the event of nonperformance by the other party to the financial instrument for commitments to extend credit, commercial letters
of credit and standby letters of credit is represented by the contractual amounts of those instruments. At December 31, 2023, an allowance for unfunded
commitments of $132,000 had been recorded. See Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations—
Provision and Allowance for Credit Losses and Unfunded Commitments.”

Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any condition established in the contract. Commercial
and standby letters of credit are commitments issued by the Company or its subsidiaries to guarantee the performance of a customer to a third party. These
off-balance  sheet  financial  instruments  generally  have  fixed  expiration  dates  or  other  termination  clauses  and  may  require  payment  of  a  fee.  At
December  31,  2023,  the  balance  of  loan  commitments,  standby  and  commercial  letters  of  credit  were  $196.1  million,  $13.6  million  and  $353,000,
respectively.  Since  some  of  the  financial  instruments  may  expire  without  being  drawn  upon,  the  total  amounts  do  not  necessarily  represent  future  cash
requirements. Commitments to extend credit and letters of credit are subject to the same underwriting standards as those financial instruments included on
the consolidated balance sheets. The Company evaluates each customer’s credit worthiness on a case-by-case basis. The amount of collateral obtained, if
deemed  necessary  upon  extension  of  the  credit,  is  based  on  management’s  credit  evaluation  of  the  borrower.  Collateral  held  varies,  but  is  generally
accounts receivable, inventory, residential or income-producing commercial property or equipment. In the event of nonperformance, the Company or its
subsidiaries may obtain and liquidate the collateral to recover amounts paid under its guarantees on these financial instruments. See Note 14 "Disclosures
about Fair Value of Financial Instruments" for more information.

During 2023, the Company did not make a contribution to its noncontributory defined benefit pension plan. In determining pension expense, the Company
makes several assumptions, including the discount rate and long-term rate of return on assets. These assumptions are determined at the beginning of the
plan year based on interest rate levels and financial market performance.

For 2023, these assumptions were as follows:

Assumption
Weighted average discount rate
Expected long-term rate of return on assets

Rate

5.25 %
6.00 %

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Table of Contents

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Interest Rate Sensitivity

The Company faces market risk to the extent that its net interest income is affected by changes in market interest rates. The asset/liability management
discipline  as  applied  by  the  Company  seeks  to  limit  the  volatility,  to  the  extent  possible,  that  can  result  from  changes  in  market  interest  rates.  This  is
accomplished  by  limiting  the  concentration  of  maturities  of  fixed  rate  investments,  loans,  and  deposits;  matching  fixed  rate  assets  and  liabilities  to  the
extent possible; and optimizing the mix of fees and net interest income. However, the Company's asset/liability position often differs from other financial
holding companies with positive cumulative "gaps." This asset sensitive position is caused primarily by the operations of the Company, which generate
large balances of accounts and drafts payable. These balances, which are noninterest bearing, can cause the Company to become susceptible to changes in
interest rates, with a decreasing net interest margin in periods of declining interest rates and an increasing net interest margin in periods of rising interest
rates, like the Company experienced in 2023.

The  Company’s  ALCO  measures  the  Company's  interest  rate  risk  sensitivity  on  a  quarterly  basis  to  monitor  and  manage  the  variability  of  earnings  in
various interest rate environments. The ALCO evaluates the Company's risk position to determine whether the level of exposure is significant enough to
hedge  a  potential  decline  in  earnings  or  whether  the  Company  can  safely  increase  risk  to  enhance  returns.  The  ALCO  uses  gap  reports,  12-month  net
interest income simulations, and fair market value of equity analyses as its main analytical tools to provide management with insight into the Company's
exposure to changing interest rates.

Management uses a gap report to review any significant mismatch between the re-pricing points of the Company’s rate sensitive assets and liabilities in
certain  time  horizons.  A  negative  gap  indicates  that  more  liabilities  re-price  in  that  particular  time  frame  and,  if  rates  rise,  these  liabilities  will  re-price
faster than the assets. A positive gap would indicate the opposite. Gap reports can be misleading in that they capture only the re-pricing timing within the
balance  sheet  and  fail  to  capture  other  significant  risks  such  as  basis  risk  and  embedded  options  risk.  Basis  risk  involves  the  potential  for  the  spread
relationship  between  rates  to  change  under  different  rate  environments  and  embedded  options  risk  relates  to  the  potential  for  the  alteration  of  the  level
and/or timing of cash flows given changes in rates.

Another measurement tool used by management is net interest income simulation, which forecasts net interest income during the coming 12 months under
different  interest  rate  scenarios.  Management  has  set  policy  limits  specifying  acceptable  levels  of  interest  rate  risk  given  multiple  simulated  rate
movements. These simulations are more informative than gap reports because they are able to capture more of the dynamics within the balance sheet, such
as basis risk and embedded options risk. A table containing simulation results as of December 31, 2023, from an immediate and sustained parallel change
in interest rates in three varying scenarios is shown below.

While net interest income simulations do an adequate job of capturing interest rate risk to short term earnings, they do not capture risk within the current
balance sheet beyond 12 months. The Company uses fair market value of equity analyses to help identify longer-term risk that may reside on the current
balance sheet. The fair market value of equity is represented by the present value of all future income streams generated by the current balance sheet. The
Company measures the fair market value of equity as the net present value of all asset and liability cash flows discounted at forward rates suggested by the
current  U.S.  Treasury  curve  plus  appropriate  credit  spreads.  This  representation  of  the  change  in  the  fair  market  value  of  equity  under  different  rate
scenarios gives insight into the magnitude of risk to future earnings due to rate changes. Management has set policy limits relating to declines in the market
value of equity.

The table below illustrates the projected impact of interest rate shocks on net interest income as of December 31, 2023:

Change in Interest Rates
+200 basis points
+100 basis points
Flat rates
-100 basis points
-200 basis points

% Change in Net Interest Income
14.7%
6.5
—
(3.2)
(6.0)%

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The Company is generally asset sensitive as average interest-earning assets of $2.08 billion for 2023 greatly exceeded average interest-bearing liabilities of
$573.3 million. The table above on the projected impact of interest rate shocks results from a static balance sheet at December 31, 2023. On an average
balance basis, the percent change in net interest income generally is higher to the positive for a rising interest rate environment and more negative for a
declining interest rate environment. Since the Company held more short-term investments ($351.6 million) on its ending balance sheet at December 31,
2023 than its average balance for full year 2023 of $287.2 million, the percent changes in net interest income are not necessarily representative of what
would  occur  in  a  changing  interest  rate  environment  as  these  short-term  investments  are  floating  rate  assets.  The  Company's  cash  position  can  vary
significantly on a day to day basis.

39

Table of Contents

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

CASS INFORMATION SYSTEMS, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS

(In thousands except share and per share data)
Assets
Cash and due from banks
Short-term investments

Cash and cash equivalents

Securities available-for-sale, at fair value

Loans

Less allowance for credit losses

Loans, net
Payments in advance of funding
Premises and equipment, net
Investments in bank-owned life insurance
Goodwill
Other intangible assets, net
Accounts and drafts receivable from customers
Other assets

Total assets

Liabilities and Shareholders’ Equity
Liabilities:
Deposits

Noninterest-bearing
Interest-bearing

Total deposits

Accounts and drafts payable
Other liabilities

Total liabilities

Shareholders’ Equity:
Preferred stock, par value $0.50 per share; 2,000,000 shares authorized and no shares issued
Common stock, par value $0.50 per share; 40,000,000 shares authorized; 15,505,772 shares issued at

December 31, 2023 and 2022; 13,582,375 and 13,669,656 shares outstanding at December 31, 2023 and 2022,
respectively.

Additional paid-in capital
Retained earnings
Common shares in treasury, at cost (1,923,397 shares at December 31, 2023 and 1,836,116 shares at

December 31, 2022, respectively)
Accumulated other comprehensive loss

Total shareholders’ equity

Total liabilities and shareholders’ equity

See accompanying notes to consolidated financial statements.

40

December 31,

2023

2022

20,908  $
351,560 
372,468 
627,117 

1,014,318 
13,089 
1,001,229 
198,861 
30,093 
49,159 
17,309 
3,345 
110,651 
68,390 
2,478,622  $

524,359  $
616,455 
1,140,814 
1,071,369 
36,630 
2,248,813 

20,995 
179,947 
200,942 
754,468 

1,082,906 
13,539 
1,069,367 
293,775 
19,958 
47,998 
17,309 
4,126 
95,779 
69,301 
2,573,023 

642,757 
614,460 
1,257,217 
1,067,600 
41,881 
2,366,698 

— 

— 

7,753 
208,007 
145,782 

(84,264)
(47,469)
229,809 
2,478,622  $

7,753 
207,422 
131,682 

(81,211)
(59,321)
206,325 
2,573,023 

$

$

$

$

CASS INFORMATION SYSTEMS, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF INCOME

For the Years Ended December 31,
2022

2021

2023

Table of Contents

(In thousands except per share data)
Fee Revenue and Other Income:
Processing fees
Financial fees
Other

Total fee revenue and other income

Interest Income:
Interest and fees on loans
Interest and dividends on securities:

Taxable
Exempt from federal income taxes

Interest on federal funds sold and other short-term investments

Total interest income

Interest Expense:
Interest on deposits
Interest on short-term borrowings

Total interest expense

Net interest income

 (Release of) provision for credit losses

Net interest income after (release of) provision for credit losses
Total net revenue

Operating Expense:
Personnel
Occupancy
Equipment
Amortization of intangible assets
Other operating

Total operating expense

Income before income tax expense

Income tax expense

Net income

Basic Earnings Per Share
Diluted Earnings Per Share

See accompanying notes to consolidated financial statements.

41

$

$

$

79,566  $
45,985 
4,916 
130,467 

76,470  $
43,757 
4,755 
124,982 

50,825 

14,118 
4,097 
13,720 
82,760 

16,150 
116 
16,266 
66,494 
(550)
67,044 
197,511 

118,694 
3,560 
7,138 
780 
29,983 
160,155 
37,356 
7,297 
30,059  $

39,460 

10,083 
6,354 
6,429 
62,326 

3,482 
— 
3,482 
58,844 
1,350 
57,494 
182,476 

106,474 
3,676 
6,668 
680 
22,078 
139,576 
42,900 
7,996 
34,904  $

2.22  $
2.18 

2.58  $
2.53 

74,589 
32,733 
2,369 
109,691 

35,178 

2,547 
7,046 
726 
45,497 

1,171 
— 
1,171 
44,326 
(130)
44,456 
154,147 

92,155 
3,824 
6,745 
859 
16,743 
120,326 
33,821 
5,217 
28,604 

2.03 
2.00 

Table of Contents

CASS INFORMATION SYSTEMS, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(In thousands)
Comprehensive Income:
Net income
Other comprehensive income (loss):

Net unrealized gain (loss) on securities available-for-sale

Tax effect

Reclassification adjustments for losses (gains) included in net income

Tax effect

FASB ASC 715 pension adjustment

Tax effect

Foreign currency translation adjustments, net of tax

Other comprehensive income (loss)

Total comprehensive income (loss)

See accompanying notes to consolidated financial statements.

For the Years Ended December 31,
2022

2021

2023

$

30,059  $

34,904  $

28,604 

12,605 
(3,000)
173 
(41)
2,550 
(607)
172 
11,852 
41,911  $

(79,746)
18,981 
(15)
3 
1,504 
(358)
(143)
(59,774)
(24,870) $

(10,447)
2,487 
(51)
12 
11,363 
(2,705)
(191)
468 
29,072 

$

42

Table of Contents

CASS INFORMATION SYSTEMS, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands)
Cash Flows From Operating Activities:
Net income
Adjustments to reconcile net income to net cash provided by operating activities:

Amortization of intangible assets
Net amortization of premium/discount on investment securities
Depreciation
Losses (gains) on sales of securities
Stock-based compensation expense
(Release of) provision for credit losses
Deferred income tax benefit
(Decrease) increase in current income tax liability
Increase (decrease) in pension liability
Increase in accounts receivable
Other operating activities, net
Net cash provided by operating activities

Cash Flows From Investing Activities:
Proceeds from sales of securities available-for-sale
Proceeds from maturities of securities available-for-sale
Purchases of securities available-for-sale
Net decrease (increase) in loans
Purchase of bank-owned life insurance
Decrease (increase) in payments in advance of funding
Purchases of premises and equipment, net
Asset acquisition of TouchPoint

Net cash provided by (used in) investing activities

Cash Flows From Financing Activities:
Net (decrease) increase in noninterest-bearing demand deposits
Net (decrease) increase in interest-bearing demand and savings deposits
Net increase (decrease) in time deposits
Net (increase) decrease in accounts and drafts receivable from customers
Net increase in accounts and drafts payable
Cash dividends paid
Purchase of common shares for treasury
Other financing activities, net

Net cash (used in) provided by financing activities

Net increase (decrease) in cash and cash equivalents
Cash and cash equivalents at beginning of year

Cash and cash equivalents at end of year

Supplemental information:

Cash paid for interest
Cash paid for income taxes

See accompanying notes to consolidated financial statements.

For the Years Ended December 31,
2022

2021

2023

$

30,059  $

34,904  $

780 
4,473 
4,189 
173 
4,139 
(550)
(284)
(1,481)
806 
(3,841)
(1,527)
36,936 

111,583 
39,233 
(15,332)
68,588 
— 
94,914 
(14,324)
— 
284,662 

(118,398)
(34,106)
36,101 
(14,872)
3,769 
(15,959)
(5,773)
(834)
(150,072)
171,526 
200,942 
372,468  $

15,697  $
9,300 

680 
6,275 
4,021 
(15)
6,732 
1,350 
(1,163)
724 
(2,484)
(2,520)
3,104 
51,608 

3,838 
61,209 
(232,083)
(122,326)
(4,000)
(2,348)
(5,866)
(4,814)
(306,390)

60,115 
(17,838)
(6,563)
(90,787)
17,204 
(15,442)
(5,299)
(594)
(59,204)
(313,986)
514,928 
200,942  $

3,431  $
8,396 

$

$

43

28,604 

859 
7,328 
4,313 
(51)
2,859 
(130)
(698)
206 
(1,811)
(602)
(6,330)
34,547 

63,774 
96,951 
(494,226)
(68,664)
(25,119)
(96,864)
(4,369)
— 
(528,517)

89,138 
90,310 
(8,801)
6 
215,010 
(15,446)
(30,997)
(850)
338,370 
(155,600)
670,528 
514,928 

1,194 
5,637 

Table of Contents

CASS INFORMATION SYSTEMS, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY

(In thousands except per share data)

Common
Stock

Additional
Paid-in
Capital

Retained
Earnings

Treasury
Stock

Accumulated
Other
Comprehensive
Income (Loss)

Total

Balance, December 31, 2020

$

7,753  $

204,875  $

99,062  $

(50,515) $

(15) $

261,160 

Net income
Cash dividends ($1.09 per share)
Issuance of 85,056 common shares

pursuant to stock-based compensation
plan, net

Exercise of SARs
Stock-based compensation expense
Purchase of 713,857 common shares
Other comprehensive income
Balance, December 31, 2021

Net income
Cash dividends ($1.13 per share)
Issuance of 82,172 common shares

pursuant to stock-based compensation
plan, net

Exercise of SARs
Stock-based compensation expense
Purchase of 130,374 common shares
Other comprehensive income
Balance, December 31, 2022

Net income
Cash dividends ($1.17 per share)
Issuance of 84,366 common shares

pursuant to stock-based compensation
plan, net

Exercise of SARs
Stock-based compensation expense
Purchase of 150,541 common shares
Other comprehensive loss
Balance, December 31, 2023

28,604 
(15,446)

(2,939)
(519)
2,859 

2,249 
359 

(30,997)

$

7,753  $

204,276  $

112,220  $

(78,904) $

34,904 
(15,442)

(2,727)
(859)
6,732 

2,414 
578 

(5,299)

$

7,753  $

207,422  $

131,682  $

(81,211) $

30,059 
(15,959)

(3,334)
(238)
4,157 

2,616 
122 
(18)
(5,773)

$

7,753  $

208,007  $

145,782  $

(84,264) $

See accompanying notes to consolidated financial statements.

44

28,604 
(15,446)

(690)
(160)
2,859 
(30,997)
468 
245,798 

34,904 
(15,442)

(313)
(281)
6,732 
(5,299)
(59,774)
206,325 

30,059 
(15,959)

(718)
(116)
4,139 
(5,773)
11,852 
229,809 

468 
453  $

(59,774)
(59,321) $

11,852 
(47,469) $

 
 
 
Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 1
Summary of Significant Accounting Policies

Summary  of  Operations  The  Company  provides  payment  and  information  services,  which  include  processing  and  payment  of  transportation,  energy,
telecommunications  and  environmental  invoices.  These  services  include  the  acquisition  and  management  of  data,  information  delivery  and  financial
exchange.  The  consolidated  balance  sheet  captions,  “Accounts  and  drafts  payable”  and  “Payments  in  advance  of  funding,”  represent  the  Company’s
resulting financial position related to the payment services that are performed for customers. The Company also provides a full range of banking services to
individual, corporate and institutional customers through the Bank, its wholly owned bank subsidiary.

Basis  of  Presentation  The  accounting  and  reporting  policies  of  the  Company  and  its  subsidiaries  conform  to  U.S.  GAAP.  The  consolidated  financial
statements include the accounts of the Company and its wholly owned subsidiaries after elimination of intercompany transactions. Certain amounts in the
2022  and  2021  consolidated  financial  statements  have  been  reclassified  to  conform  to  the  2023  presentation.  Such  reclassifications  have  no  effect  on
previously reported net income or shareholders’ equity.

Use  of  Estimates  In  preparing  the  consolidated  financial  statements,  Company  management  is  required  to  make  estimates  and  assumptions  which
significantly affect the reported amounts in the consolidated financial statements.

Cash and Cash Equivalents For purposes of the consolidated statements of cash flows, the Company considers cash and due from banks, interest-bearing
deposits in other financial institutions, and federal funds sold and other short-term investments to be cash and cash equivalents.

Investment in Debt Securities The Company classifies its investment securities as available-for-sale. Securities classified as available-for-sale are carried at
fair value. Unrealized gains and losses, net of the related tax effect, are excluded from earnings and reported in accumulated other comprehensive income, a
component of shareholders’ equity. Securities are periodically evaluated for credit losses in accordance with the guidance provided in FASB ASC Topic
326, Financial Instruments – Credit Losses ("ASC 326").

For available for sale investment securities in an unrealized loss position, the entire loss in fair value is required to be recognized in current earnings if the
Company intends to sell the securities or believes it is more likely than not that it will be required to sell the security before the anticipated recovery. If
neither condition is met, and the Company does not expect to recover the amortized cost basis, the Company determines whether the decline in fair value
resulted from credit losses or other factors. If the assessment indicates that a credit loss exists, the present value of cash flows expected to be collected is
compared to the amortized cost basis of the security. If the present value of cash flows expected to be collected is less than the amortized cost basis, a credit
loss has occurred, and an allowance for credit losses is recorded. The allowance for credit losses is limited by the amount that the fair value is less than the
amortized cost basis. Any impairment not recorded through the provision for credit losses would be recognized in other comprehensive income.

Changes in the allowance for credit losses would be recorded as a provision for credit losses on the consolidated statements of income. Losses would be
charged against the allowance for credit losses on securities when management believes the uncollectibility of an available-for-sale security is confirmed or
when either of the conditions regarding intent or requirement to sell is met.

Premiums  and  discounts  are  amortized  or  accreted  to  interest  income  over  the  expected  lives  of  the  respective  securities  using  the  level-yield  method.
Interest income is recognized when earned. Gains and losses are calculated using the specific identification method.

Loans Interest on loans is recognized based upon the principal amounts outstanding. It is the Company’s policy to discontinue the accrual of interest when
there is reasonable doubt as to the collectability of principal or interest. Subsequent payments received on such loans are applied to principal if there is any
doubt as to the collectability of such principal; otherwise, these receipts are recorded as interest income. The accrual of interest on a loan is resumed when
the loan is current as to payment of both principal and interest and/or the borrower demonstrates the ability to pay and remain current. Loan origination and
commitment fees on originated loans, net of certain direct loan origination costs, are deferred and amortized to interest income using the level-yield method
over the estimated lives of the related loans.

45

Table of Contents

Allowance for Credit Losses The ACL is increased by provisions charged to expense and is available to absorb charge-offs, net of recoveries. Management
utilizes  a  systematic,  documented  approach  in  determining  the  appropriate  level  of  the  ACL.  Management’s  approach  provides  for  estimated  current
expected  credit  losses  on  loans  in  accordance  with  ASC  326.  These  estimates  are  based  upon  a  number  of  factors,  such  as  payment  history,  financial
condition of the borrower, expected future cash flows and collateral exposure.

The ACL is a valuation account that is deducted from the amortized cost basis to present the net amount expected to be collected on the loans. Loans are
charged off against the ACL when management believes the uncollectibility of a loan balance is confirmed. Expected recoveries for amounts previously
charged off and expected to be charged off do not exceed the aggregate of amounts previously charged off and expected to be charged off.

Management  estimated  the  allowance  balance  using  relevant  available  information  from  internal  and  external  sources,  relating  to  past  events,  current
conditions and reasonable and supportable forecasts based on economic factors, such as GDP. Historical credit loss experience, of both the Company and
similar peer banks, provides the basis for the estimation of expected credit losses. Adjustments to historical loss information are made for concentration
risk, asset quality trends, borrower’s ability to pay, collateral, and other environmental factors. It is difficult to estimate how potential changes in any one
economic factor or input might affect the overall ACL because a wide variety of factors and inputs are considered in estimating the allowance and changes
in those factors and inputs considered may not occur at the same rate and may not be consistent across all loan types. Additionally, changes in factors and
inputs may be directionally inconsistent, such that improvement in one factor may offset deterioration in others. The ACL is measured on a collective pool
basis when similar risk characteristics exist. Management believes the ACL is adequate to absorb expected losses in the loan portfolio.

Loans
The Company has identified the following portfolio segments:

Commercial & Industrial (“C&I”) – C&I loans consist of loans to small and medium-sized businesses in a wide variety of industries, franchise lending,
and  equipment  financing  to  companies  of  all  sizes.  These  loans  are  generally  collateralized  by  inventory,  accounts  receivable,  equipment,  and  other
commercial  assets,  and  may  be  supported  by  other  credit  enhancements  such  as  personal  guarantees.  Risk  arises  primarily  due  to  a  difference  between
expected and actual cash flows of the borrower. However, the recoverability of these loans is also dependent on other factors primarily dictated by the type
of collateral securing these loans. The fair value of the collateral securing these loans may fluctuate as market conditions change. Included within C&I are
revolving loans supported by borrowing bases that fluctuate depending on the amount of underlying collateral.

Commercial Real Estate (“CRE”) – CRE loans include various types of loans for which the Company holds real property as collateral. Commercial real
estate  lending  activity  is  typically  restricted  to  owner-occupied  properties  or  to  investor  properties  that  are  owned  by  customers  with  a  current  banking
relationship. The primary risks of CRE loans include the borrower’s inability to pay and material decreases in the value of the real estate being held as
collateral.

Faith-based CRE – Faith-based CRE loans include loans to faith-based ministries for which the Company holds real property as collateral. The primary
risks of faith-based CRE loans include the borrower’s inability to pay and material decreases in the value of the real estate being held as collateral.

Construction  and  Land  Development  –  The  Company  originates  loans  to  finance  construction  projects  including  faith-based  and  commercial  projects.
Construction loans are generally collateralized by first liens on the real estate and have floating interest rates. The primary risks of construction loans are
construction completion and timing risk. Adverse economic conditions may negatively impact the borrowers’ ability to complete the project. Additionally,
the fair value of the underlying collateral may fluctuate as market conditions change.

The ACL is calculated as the difference between the amortized cost basis of the loan portfolio and the projections from the weighted-average remaining
maturity ("WARM") model that the Company developed. The WARM model utilizes an attrition analysis, including events such as payoffs, matured loans,
and renewals in the borrowers’ control, to anticipate the length of time it would take for each portfolio segment to runoff. Management incorporates a one-
year GDP forecast and an immediate reversion to peer historical loss rates to determine the annual charge off rates over the estimated life of the loans. After
the reasonable and supportable forecast period, the model reverts to long-run /historical average loss rates of its peers. However, for the faith-based CRE
ACL, loss rates are determined using the Company’s long-run historical averages, as this loan segment is unique to the Company and does not represent a
more than nominal percentage of peer loan portfolios. The economic forecast is based on management’s assessment of the length and pattern of the current
economic

46

Table of Contents

cycle. The resulting annual charge off rate determined for each year in the WARM model is applied to the loan balances estimated in the attrition analysis.

Management accounts for the inherent uncertainty of the underlying economic forecast by reviewing forecast scenarios. Additionally, the ACL calculation
includes  subjective  adjustments  for  qualitative  risk  factors  that  are  likely  to  cause  estimated  credit  losses  to  differ  from  historical  experience.  These
qualitative  adjustments  may  increase  or  reduce  reserve  levels  and  include  adjustments  for  lending  management  experience  and  risk  tolerance,  value  of
underlying collateral, loan review and audit results, asset quality and portfolio trends, loan portfolio growth and loan concentrations. The Company has
elected to exclude accrued interest receivable ("AIR") from the allowance for credit losses calculation. When a loan is placed on non-accrual, any recorded
AIR is reversed against interest income.

The determination and application of the ACL accounting policy involves judgments, estimates, and uncertainties that are subject to change. Changes in
these assumptions, estimates or the conditions surrounding them may have a material impact on the Company’s financial condition, liquidity or results of
operations.  Various  regulatory  agencies,  as  an  integral  part  of  the  examination  process,  periodically  review  the  ACL.  Such  agencies  may  require  the
Company to recognize additions to the ACL or reserve increases to adversely graded classified loans based on information available to them at the time of
their examinations.

The  ACL  is  decreased  by  net  charge-offs  and  is  increased  by  provisions  for  credit  losses  that  are  charged  to  the  consolidated  statements  of  operations.
Charge-offs, if any, are typically measured for each loan based on a thorough analysis of the most probable source of repayment, such as the present value
of the loan’s expected future cash flows, the loan’s estimated fair value, or the estimated fair value of the underlying collateral less costs of disposition for
collateral-dependent loans. When it is determined that specific loans, or portions thereof, are uncollectible, these amounts are charged off against the ACL.

Unfunded loan commitments
In  addition  to  the  ACL  for  funded  loans,  the  Company  maintains  reserves  to  cover  the  risk  of  loss  associated  with  off-balance  sheet  unfunded  loan
commitments. The allowance for off-balance sheet credit losses is maintained within other liabilities in the statements of financial condition. Under the
CECL  framework,  adjustments  to  this  liability  are  recorded  as  provision  for  credit  losses  in  the  consolidated  statements  of  operations.  Unfunded  loan
commitment balances are evaluated by loan segment. In order to establish the required level of reserve, the Company applies average historical utilization
rates and ACL loan model loss rates for each loan segment to the outstanding unfunded commitment balances.

Investment securities
Management evaluates all investments in an unrealized loss position on a quarterly basis, and more frequently when economic or market conditions warrant
such evaluation. If the Company has the intent to sell the security or it is more likely than not that the Company will be required to sell the security, the
security is written down to fair value and the entire loss is recorded in earnings. If either of the above criteria is not met, the Company will evaluate whether
the decline in fair value is the result of credit losses or other factors. In making the assessment, the Company may consider various factors including the
extent  to  which  fair  value  is  less  than  amortized  cost,  performance  on  any  underlying  collateral,  downgrades  in  the  ratings  of  the  security  by  a  rating
agency,  the  failure  of  the  issuer  to  make  scheduled  interest  or  principal  payments  and  adverse  conditions  specifically  related  to  the  security.  If  the
assessment indicates that a credit loss exists, the present value of cash flows expected to be collected is compared to the amortized cost basis of the security
and any excess is recorded as an allowance for credit loss. For U.S. agency-backed securities where the risk of nonpayment of the amortized cost basis is
zero, the Company will not measure expected credit losses on these securities. When the loss is not considered a result of credit loss, the cost basis of the
security  is  written  down  to  fair  value,  with  the  loss  charge  recognized  in  AOCI.  Credit  losses  are  not  estimated  for  AIR  from  investment  securities  as
interest deemed uncollectible is written off through interest income.

Individually Evaluated Loans A loan is considered individually evaluated when it is probable that a creditor will be unable to collect all amounts due, both
principal and interest, according to the contractual terms of the loan agreement. Individually evaluated loans are generally measured based on the expected
future cash flows and discounted at the loan's effective interest rate. Alternatively, reference to an observable market price could be used to individually
evaluate loans, if one exists, or the fair value of the collateral for a collateral-dependent loan. Regardless of the historical measurement method used, the
Company  measures  individually  evaluated  loans  based  on  the  fair  value  of  the  collateral  when  the  Company  determines  foreclosure  is  probable.  The
Company uses its methods as discussed above for recognizing interest on individually evaluated loans.

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Table of Contents

Foreclosed  Assets  Real  estate  acquired  as  a  result  of  foreclosure  is  initially  recorded  at  fair  value  less  estimated  selling  costs.  Fair  value  is  generally
determined through the receipt of appraisals. Any write down to fair value at the time the property is acquired is recorded as a charge-off to the allowance
for credit losses. Any decline in the fair value of the property subsequent to acquisition is recorded as a charge to non-interest expense.

Premises and Equipment Premises and equipment are stated at cost less accumulated depreciation and amortization. Depreciation is computed over the
estimated useful lives of the assets, or the respective lease terms for leasehold improvements, using straight-line and accelerated methods. Estimated useful
lives  do  not  exceed  40  years  for  buildings,  the  lesser  of  10  years  or  the  life  of  the  lease  for  leasehold  improvements  and  range  from  3  to  7  years  for
software, equipment, furniture and fixtures. Maintenance and repairs are charged to expense as incurred.

Intangible Assets Cost in excess of fair value of net assets acquired has resulted from business acquisitions. Goodwill and intangible assets with indefinite
useful lives are not amortized, but instead are tested for impairment at least annually. Intangible assets with definite useful lives are amortized on a straight-
line basis over their respective estimated useful lives.

Periodically, the Company reviews intangible assets for events or changes in circumstances that may indicate that the carrying amount of the assets may not
be recoverable. Based on those reviews, adjustments of recorded amounts have not been required.

Non-marketable  Equity  Investments  The  Company  accounts  for  non-marketable  equity  investments,  in  which  it  holds  less  than  a  20%  ownership,  as
equity  investments  without  readily  determinable  fair  values.  As  a  result,  the  carrying  value  of  the  investment  is  determined  under  the  measurement
alternative of cost, less impairment (if any), adjusted for fair value changes when observable prices are available. The Company periodically evaluates for
impairment of these investments. In performing this evaluation, the Company considers various factors including the investee's financial condition, results
of  operations,  operating  trends  and  other  financial  ratios.  Non-marketable  equity  investments  are  included  in  other  assets  on  the  consolidated  balance
sheets.

Treasury Stock Purchases of the Company’s common stock are recorded at cost. Upon reissuance, treasury stock is reduced based upon the average cost
basis of shares held.

Comprehensive  Income  Comprehensive  income  consists  of  net  income,  changes  in  net  unrealized  gains  (losses)  on  available-for-sale  securities  and
pension  liability  adjustments  and  is  presented  in  the  accompanying  consolidated  statements  of  shareholders'  equity  and  consolidated  statements  of
comprehensive income.

Processing Fees  A  majority  of  the  Company’s  fee  revenue  is  attributable  to  providing  services  related  to  processing  and  payment  of  invoices.  These
services  include  invoice  processing,  transportation  invoice  rating,  payment  processing  and  services,  auditing,  and  the  generation  of  accounting  and
transportation  information.  The  Company  also  processes,  pays  and  generates  management  information  from  electric,  gas,  telecommunications,
environmental, and other invoices. The specific payment and information processing services provided to each customer are developed individually to meet
each  customer’s  specific  requirements.  The  Company  enters  into  service  agreements  with  customers  typically  for  fixed  fees  per  transaction  that  are
invoiced monthly. Revenues are recognized in the period services are rendered and earned under the service agreements, as long as collection is reasonably
assured.

Financial fees The Company earns fees on a transaction level basis for invoice payment services when making customer payments. Fees are recognized at
the point in time when the payment transactions are made, which is when the performance obligation is satisfied.

Income Taxes Deferred tax assets and liabilities are recognized for the estimated future tax consequences attributable to differences between the financial
statement carrying amounts of existing assets and liabilities and their respective tax basis. Deferred tax assets and liabilities are measured using enacted tax
rates in effect for the year in which those temporary differences are expected to be recovered or settled. Deferred tax assets are reduced if necessary, by a
deferred tax asset valuation allowance. In the event that management determines it is more likely than not that it will not be able to realize all or part of net
deferred tax assets in the future, the Company adjusts the recorded value of deferred tax assets, which would result in a direct charge to income tax expense
in the period that such determination is made. Likewise, the Company will reverse the valuation allowance when realization of the deferred tax asset is
expected. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date. The
Company and its subsidiaries file U.S. federal and certain state income tax returns on a consolidated basis. In addition, certain state jurisdictions are filed
on a separate company basis by the Company or its subsidiaries.

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The Company recognizes and measures income tax benefits using a two-step model: 1) a tax position must be more likely than not to be sustained based
solely on its technical merits in order to be recognized; and 2) the benefit must be measured as the largest dollar amount of that position that is more likely
than not to be sustained upon settlement. The difference between the benefit recognized for a tax position in this model and the tax benefit claimed on a tax
return is treated as an unrecognized tax benefit. The Company recognizes income tax related interest and penalties in income tax expense.

Earnings Per Share Basic earnings per share is computed by dividing net income by the weighted average number of common shares outstanding. Diluted
earnings  per  share  is  computed  by  dividing  net  income  by  the  sum  of  the  weighted  average  number  of  common  shares  outstanding  and  the  weighted
average number of potential common shares outstanding.

Stock-Based Compensation  The  Company  follows  FASB  ASC  718,  Accounting  for  Stock  Options  and  Other  Stock-based  Compensation  (“ASC  718”),
which requires that all stock-based compensation be recognized as an expense in the financial statements and that such cost be measured at the fair value of
the  award.  ASC  718  also  requires  that  excess  tax  benefits  related  to  stock  option  exercises  and  restricted  stock  awards  be  reflected  as  financing  cash
inflows instead of operating cash inflows.

Pension Plans The amounts recognized in the consolidated financial statements related to pension are determined from actuarial valuations. Inherent in
these valuations are assumptions including expected return on plan assets, discount rates at which the liabilities could be settled at December 31, 2023, rate
of increase in mortality rates. These assumptions are updated annually and are disclosed in Note 10. The Company follows FASB ASC 715, Compensation
– Retirement Benefits (“ASC 715”), which requires companies to recognize the overfunded or underfunded status of a defined benefit postretirement plan
as  an  asset  or  liability  in  its  consolidated  balance  sheet  and  to  recognize  changes  in  that  funded  status  in  the  year  in  which  the  changes  occur  through
comprehensive income. The funded status is measured as the difference between the fair value of the plan assets and the projected benefit obligation as of
the date of its fiscal year-end.

Fair Value Measurements The Company follows the provisions of FASB ASC 820, Fair Value Measurements and Disclosures, which defines fair value,
establishes a framework for measuring fair value in GAAP, and outlines disclosures about fair value measurements. Fair value is defined as the exchange
price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in
an orderly transaction between market participants on the measurement date. A three-level hierarchy for valuation techniques is used to measure financial
assets and financial liabilities at fair value. This hierarchy is based on whether the valuation inputs are observable or unobservable. Financial instrument
valuations are considered Level 1 when they are based on quoted prices in active markets for identical assets or liabilities. Level 2 financial instrument
valuations  use  quoted  prices  for  similar  assets  or  liabilities,  quoted  prices  in  markets  that  are  not  active,  or  other  inputs  that  are  observable  or  can  be
corroborated by observable market data. Financial instrument valuations are considered Level 3 when they are determined using pricing models, discounted
cash flow methodologies or similar techniques and at least one significant model assumption or input is unobservable, and when determination of the fair
value requires significant management judgment or estimation. The Company records securities available for sale at their fair values on a recurring basis
using Level 2 valuations. Additionally, the Company records individually evaluated credits and other real estate owned at their fair value on a nonrecurring
basis. The nonrecurring fair value adjustments typically involve application of lower-of-cost-or-market accounting or impairment write-downs of individual
assets.

Impact of New and Not Yet Adopted Accounting Pronouncements

In  March  2022,  the  FASB  issued  2022-02,  Financial  Instruments  –  Credit  Losses  (Topic  326):  Troubled  Debt  Restructurings  and  Vintage  Disclosures
("ASU 2022-02"). This ASU eliminates the accounting guidance for troubled debt restructurings by creditors that have adopted the CECL methodology for
estimating  allowances  for  credit  losses  and  enhances  the  disclosure  requirements  for  loan  restructurings  made  with  borrowers  experiencing  financial
difficulty. Instead, entities are required to evaluate (consistent with the accounting for other loan modifications) whether the modification represents a new
loan  or  continuation  of  an  existing  loan.  In  addition,  the  amendments  require  a  public  business  entity  to  disclose  current  period  gross  charge-offs  for
financing receivables and net investment in leases by year of origination in the vintage disclosures. ASU 2022-02 was effective for fiscal years beginning
after December 15, 2022, including interim periods within those fiscal years. The implementation of this ASU effective January 1, 2023 did not have a
material impact on the consolidated financial statements.

In  October  2023,  the  FASB  issued  2023-06,  Disclosure  Improvements  -  Codification  Amendments  in  Response  to  the  SEC's  Disclosure  Update  and
Simplification Initiative ("ASU 2023-06"). This ASU amends the ASC to incorporate certain disclosure requirements from SEC Release No. 33-10532 -
Disclosure Update and Simplification that was issued in 2018.

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The effective date for each amendment will be the date on which the SEC's removal of that related disclosure from Regulation S-X or Regulation S-K
becomes effective, with early adoption prohibited. ASU 2023-06 is not expected to have a significant impact on the Company's financial statements.

In November 2023, the FASB issued 2023-07, Segment Reporting (Topic 820): Improvements to Reportable Segment Disclosures ("ASU 2023-07"). This
ASU  expands  segment  disclosure  requirements  for  public  entities  to  require  disclosure  of  significant  segment  expenses  and  other  segment  items  on  an
annual and interim basis and to provide in interim periods all disclosures about a reportable segment's profit or loss and assets that are currently required
annually. ASU 2023-07 is effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December
15, 2024. Early adoption is permitted. ASU 2023-07 is not expected to have a significant impact on the Company's financial statements.

In December 2023, the FASB issued 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures ("ASU 2023-09"). This ASU requires
public business entities to disclose in their rate reconciliation table additional categories of information about federal, state, and foreign income taxes and to
provide more details about the reconciling items in some categories if items meet a quantitative threshold. It also requires all entities to disclose income
taxes paid, net of refunds, disaggregated by federal, state, and foreign taxes for annual periods and to disaggregate the information by jurisdiction based on
a quantitative threshold, among other things. ASU 2023-09 is effective for annual periods beginning after December 15, 2024, though early adoption is
permitted. ASU 2023-09 is not expected to have a significant impact on the Company's financial statements.

Note 2
Capital Requirements and Regulatory Restrictions

The Company and the Bank are subject to various regulatory capital requirements administered by the federal banking agencies. Failure to meet minimum
capital  requirements  can  result  in  certain  mandatory,  and  possibly  additional  discretionary  actions  by  regulators  that,  if  undertaken,  could  have  a  direct
material  effect  on  the  Company’s  consolidated  financial  statements.  Under  capital  adequacy  guidelines,  the  Company  and  the  Bank  must  meet  specific
capital  guidelines  that  involve  quantitative  measures  of  assets,  liabilities  and  certain  off-balance  sheet  items  as  calculated  under  regulatory  accounting
practices. The Company’s and the Bank’s capital amounts and classifications are also subject to qualitative judgments by the regulators about components,
risk weightings and other factors.

Quantitative measures established by regulators to ensure capital adequacy require the Company and the Bank to maintain minimum amounts and ratios of
total and Tier I capital and common equity Tier I capital to risk-weighted assets, and of Tier I capital to average assets. Management believes that as of
December 31, 2023 and 2022, the Company and the Bank met all capital adequacy requirements to which they are subject.

The  Bank  is  also  subject  to  the  regulatory  framework  for  prompt  corrective  action.  As  of  December  31,  2023,  the  most  recent  notification  from  the
regulatory  agencies  categorized  the  Bank  as  well-capitalized.  To  be  categorized  as  well-capitalized,  the  Bank  must  maintain  minimum  total  risk-based,
common equity Tier I risk-based, Tier I risk-based, and Tier I leverage ratios as set forth in the table below. There are no conditions or events since that
notification that management believes have changed the Bank’s category.

The Company has traditionally paid a quarterly cash dividend to its shareholders. Subsidiary dividends can be a significant source of funds for payment of
dividends by the Company to its shareholders. Banking regulations may limit the amount of dividends that may be paid. Approval by regulatory authorities
is  required  if  the  effect  of  dividends  declared  would  cause  the  regulatory  capital  of  the  Bank  to  fall  below  specified  minimum  levels.  Approval  is  also
required if dividends declared exceed the net profits for that year combined with the retained net profits for the preceding two years. Under the foregoing
dividend  restrictions  and  while  maintaining  its  “well  capitalized”  status,  at  December  31,  2023,  unappropriated  retained  earnings  of  $30.8  million  were
available  at  the  Bank  for  the  declaration  of  dividends  to  the  Company  without  prior  approval  from  regulatory  authorities.  In  addition  to  regulatory
requirements  and  considerations,  any  payment  of  dividends  in  the  future  will  depend  on  the  Company’s  earnings,  financial  condition  and  other  factors
considered relevant by the Company’s Board of Directors.

There were no restricted funds on deposit used to meet regulatory reserve requirements at December 31, 2023 and 2022.

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The Company’s and the Bank’s actual and required capital amounts and ratios are as follows:

(In thousands)
At December 31, 2023
Total capital (to risk-weighted assets)

Cass Information Systems, Inc.
Cass Commercial Bank

Common Equity Tier I Capital (to risk-weighted

assets)

Cass Information Systems, Inc.
Cass Commercial Bank

Tier I capital (to risk-weighted assets)
Cass Information Systems, Inc.
Cass Commercial Bank
Tier I capital (to average assets)

Cass Information Systems, Inc.
Cass Commercial Bank

At December 31, 2022
Total capital (to risk-weighted assets)

Cass Information Systems, Inc.
Cass Commercial Bank

Common Equity Tier I Capital (to risk-weighted
assets)

Cass Information Systems, Inc.
Cass Commercial Bank

Tier I capital (to risk-weighted assets)
Cass Information Systems, Inc.
Cass Commercial Bank
Tier I capital (to average assets)

Cass Information Systems, Inc.
Cass Commercial Bank

Note 3
Investment Securities

Actual

Capital
Requirements

Requirement to be
Well-Capitalized

Amount

Ratio

Amount

Ratio

Amount

Ratio

$

269,580 
204,584 

15.49 % $
19.04 

139,266 
85,964 

8.00 %
8.00 

$        N/A
107,455 

N/A %
10.00 

256,359 
192,104 

256,359 
192,104 

256,359 
192,104 

14.73 
17.88 

14.73 
17.88 

10.71 
12.49 

78,337 
48,355 

104,449 
64,473 

95,760 
61,526 

4.50 
4.50 

6.00 
6.00 

4.00 
4.00 

N/A
69,846 

N/A
85,964 

N/A
76,908 

N/A
6.50 

N/A
8.00 

N/A
5.00 

$

257,313 
186,075 

13.52 % $
16.00 

152,306 
93,044 

8.00 %
8.00 

$        N/A
116,305 

N/A %
10.00 

243,774 
172,848 

243,774 
172,848 

243,774 
172,848 

12.80 
14.86 

12.80 
14.86 

9.52 
10.77 

85,672 
52,337 

114,229 
69,783 

102,386 
64,196 

4.50 
4.50 

6.00 
6.00 

4.00 
4.00 

N/A
75,598 

N/A
93,044 

N/A
80,245 

N/A
6.50 

N/A
8.00 

N/A
5.00 

Investment  securities  available-for-sale  are  recorded  at  fair  value  on  a  recurring  basis.  The  Company’s  investment  securities  available-for-sale  at
December 31, 2023 and 2022 are measured at fair value using Level 2 valuations. The market evaluation utilizes several sources which include “observable
inputs”  rather  than  “significant  unobservable  inputs”  and  therefore  falls  into  the  Level  2  category.  The  table  below  presents  the  balances  of  securities
available-for-sale

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measured at fair value on a recurring basis. The amortized cost, gross unrealized gains, gross unrealized losses and fair value of debt and equity securities
are summarized as follows:

(In thousands)
State and political subdivisions
Mortgage-backed securities issued or guaranteed by U.S.
government agencies or sponsored enterprises
Corporate bonds
Treasury securities
Asset backed securities issued or guaranteed by U.S. Government
agencies or sponsored enterprises

Total

(In thousands)
State and political subdivisions
Mortgage-backed securities issued or guaranteed by U.S.
government agencies or sponsored enterprises
Corporate bonds
Treasury Securities
Asset backed securities issued or guaranteed by U.S. government
agencies or sponsored enterprises

Total

The fair values of securities with unrealized losses are as follows:

Amortized
Cost

December 31, 2023

Gross
Unrealized
Gains

Gross
Unrealized
Losses

Fair Value

235,297  $

4  $

(16,266) $

219,035 

188,307 
111,109 
109,836 

40,368 
684,917  $

— 
— 
— 

— 

4  $

(30,508)
(8,769)
(1,115)

(1,146)
(57,804) $

157,799 
102,340 
108,721 

39,222 
627,117 

Amortized
Cost

December 31, 2022

Gross
Unrealized
Gains

Gross
Unrealized
Losses

Fair Value

317,376  $

54  $

(22,304) $

295,126 

205,175 
96,348 
158,935 

47,213 
825,047  $

— 
— 
— 

— 
54  $

(31,236)
(11,251)
(3,652)

(2,190)
(70,633) $

173,939 
85,097 
155,283 

45,023 
754,468 

$

$

$

$

(In thousands)

State and political subdivisions
Mortgage-backed securities issued or
guaranteed by U.S. government agencies
or sponsored enterprises
Corporate bonds
Treasury securities
Asset backed securities issued or
guaranteed by U.S. Government agencies
or sponsored enterprises

Less than 12 months

December 31, 2023
12 months or more

Total

Estimated
Fair Value

Unrealized
Losses

Estimated
Fair Value

Unrealized
Losses

Estimated
Fair Value

Unrealized
Losses

$

63,198  $

220  $

152,854  $

16,046  $

216,052  $

16,266 

— 
19,545 
— 

— 
455 
— 

157,799 
82,795 
108,721 

30,508 
8,314 
1,115 

157,799 
102,340 
108,721 

— 

— 

39,222 

1,146 

39,222 

30,508 
8,769 
1,115 

1,146 

57,804 

Total

$

82,743  $

675  $

541,391  $

57,129  $

624,134  $

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(In thousands)

State and political subdivisions
Mortgage-backed securities issued or
guaranteed by U.S. government agencies
or sponsored enterprises
Corporate bonds
Treasury securities
Asset backed securities issued or
guaranteed by U.S. Government agencies
or sponsored enterprises

Less than 12 months

December 31, 2022
12 months or more

Total

Estimated
Fair Value

Unrealized
Losses

Estimated
Fair Value

Unrealized
Losses

Estimated
Fair Value

Unrealized
Losses

$

214,919  $

8,958  $

47,474  $

13,346  $

262,393  $

22,304 

53,732 
32,517 
155,283 

6,135 
3,629 
3,652 

118,017 
47,580 
— 

25,101 
7,622 
— 

171,749 
80,097 
155,283 

— 

— 

47,213 

2,190 

47,213 

31,236 
11,251 
3,652 

2,190 

70,633 

Total

$

456,451  $

22,374  $

260,284  $

48,259  $

716,735  $

There were 275 securities, or 98.9%, in an unrealized loss position as of December 31, 2023 compared to 311 securities, or 91.7%, in an unrealized loss
position  as  of  December  31,  2022.  The  unrealized  losses  at  December  31,  2023  were  primarily  attributable  to  changes  in  market  interest  rates  after  the
securities  were  purchased.  The  Company  does  not  currently  intend  to  sell,  and  based  on  current  conditions,  the  Company  does  not  believe  it  will  be
required  to  sell  these  available-for-sale  securities  before  the  recovery  of  the  amortized  cost  basis,  which  may  be  the  maturity  dates  of  the  securities.
Therefore,  the  unrealized  losses  are  recorded  in  accumulated  other  comprehensive  loss.  Of  these  securities,  210,  or  75.5%,  were  in  an  unrealized  loss
position for greater than 12 months at December 31, 2023. At December 31, 2023 and December 31, 2022, the Company had not recorded an allowance for
credit losses on securities.

The amortized cost and fair value of debt and equity securities by contractual maturity are shown in the following table. Expected maturities may differ
from contractual maturities because borrowers have the right to prepay obligations with or without prepayment penalties.

(In thousands)
Due in 1 year or less
Due after 1 year through 5 years
Due after 5 years through 10 years
Due after 10 years

Total

December 31, 2023

Amortized Cost

Fair Value

$

$

130,388  $
136,710 
202,069 
215,750 
684,917  $

129,213 
134,663 
178,754 
184,487 
627,117 

There were no securities pledged to secure public deposits or for other purposes at December 31, 2023.

Proceeds from sales of investment securities classified as available-for-sale were $111.6 million in 2023, $3.8 million in 2022, and $63.8 million in 2021.
Gross realized gains on the sales in 2023, 2022, and 2021 were $187,000, $15,000, and $55,000, respectively. Gross realized losses on the sales in 2023,
2022, and 2021 were $360,000, $0 and $4,000, respectively.

Note 4
Loans

The  Company  originates  commercial,  industrial  and  real  estate  loans  to  businesses  and  faith-based  ministries  throughout  the  metropolitan  St.  Louis,
Missouri area, Colorado Springs, Colorado and other selected cities in the United States. The Company does not have any particular concentration of credit
in any one economic sector; however, a substantial portion of the commercial and industrial loans is extended to privately-held commercial companies and
franchises in these market areas and are generally secured by the assets of the business. The Company also has a substantial portion of real estate

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loans secured by mortgages that are extended to faith-based ministries in its market area and selected cities in the United States.

A summary of loan categories is as follows:

(In thousands)

Commercial and industrial
Real estate:

Commercial:

Mortgage
Construction

Faith-based:

Mortgage
Construction

Other

Total loans

December 31,

2023

2022

$

498,502  $

561,616 

118,371 
8,233 

381,368 
7,790 
54 

108,166 
17,874 

387,114 
8,094 
42 

$

1,014,318  $

1,082,906 

The following table presents the aging of loans by loan categories at December 31, 2023:

(In thousands)

Commercial and industrial
Real estate

Commercial:
Mortgage
Construction

Faith-based:
Mortgage
Construction

PPP
Other

Total

Performing

Nonperforming

Current

30-59
Days

60-89
Days

90 Days
and
 Over

Non-
accrual

Total
Loans

$

498,502  $

—  $

—  $

—  $

—  $

498,502 

118,371 
8,233 

381,368 
7,790 
— 
54 

— 
— 

— 
— 
— 
— 

— 
— 

— 
— 
— 
— 

— 
— 

— 
— 
— 
— 

— 
— 

— 
— 
— 
— 

118,371 
8,233 

381,368 
7,790 
— 
54 

$

1,014,318  $

—  $

—  $

—  $

—  $

1,014,318 

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The following table presents the aging of loans by loan categories at December 31, 2022:

(In thousands)

Commercial and industrial
Real estate

Commercial:
Mortgage
Construction

Faith-based:
Mortgage
Construction

PPP
Other

Total

Performing

Nonperforming

Current

30-59
Days

60-89
Days

90 Days
and
 Over

Non-
accrual

Total
Loans

$

560,466  $

—  $

—  $

—  $

1,150  $

561,616 

108,166 
17,874 

387,114 
8,094 
— 
42 

— 
— 

— 
— 
— 
— 

— 
— 

— 
— 
— 
— 

— 
— 

— 
— 
— 
— 

— 
— 

— 
— 
— 
— 

108,166 
17,874 

387,114 
8,094 
— 
42 

$

1,081,756  $

—  $

—  $

—  $

1,150  $

1,082,906 

The following table presents the credit exposure of the loan portfolio by internally assigned credit grade as of December 31, 2023:

(In thousands)

Commercial and industrial
Real estate

Commercial:
Mortgage
Construction

Faith-based:
Mortgage
Construction

PPP
Other

Total

(1)

(2)

Loans
Subject to
Normal
Monitoring

(1)

Performing
Loans Subject to
Special
Monitoring

(2)

Nonperforming
Loans Subject
to Special
Monitoring

(2)

Total Loans

$

498,502  $

—  $

—  $

498,502 

118,371 
8,233 

375,865 
7,790 
— 
54 

— 
— 

5,503 
— 
— 
— 

— 
— 

— 
— 
— 
— 

118,371 
8,233 

381,368 
7,790 
— 
54 

$

1,008,815  $

5,503  $

—  $

1,014,318 

Loans subject to normal monitoring involve borrowers of acceptable-to-strong credit quality and risk and have the apparent ability to satisfy
their loan obligation.
Loans  subject  to  special  monitoring  possess  some  credit  deficiency  or  potential  weakness  which  requires  a  higher  level  of  management
attention.

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The following table presents the credit exposure of the loan portfolio by internally assigned credit grade as of December 31, 2022:

(In thousands)

Commercial and industrial
Real estate

Commercial:
Mortgage
Construction

Faith-based:
Mortgage
Construction

PPP
Other

Total

(1)

(2)

Loans
Subject to
Normal
Monitoring

(1)

Performing
Loans Subject to
Special
Monitoring

(2)

Nonperforming
Loans Subject
to Special
Monitoring

(2)

Total Loans

$

549,241  $

11,225  $

1,150  $

561,616 

108,166 
17,874 

386,169 
8,094 
— 
42 

— 
— 

945 
— 
— 
— 

— 
— 

— 
— 
— 
— 

108,166 
17,874 

387,114 
8,094 
— 
42 

$

1,069,586  $

12,170  $

1,150  $

1,082,906 

Loans subject to normal monitoring involve borrowers of acceptable-to-strong credit quality and risk and have the apparent ability to satisfy
their loan obligation.
Loans  subject  to  special  monitoring  possess  some  credit  deficiency  or  potential  weakness  which  requires  a  higher  level  of  management
attention.

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The  Company  adopted  Accounting  Standards  Update  ASU  2022-02,  effective  January  1,  2023.  The  amendments  in  ASU  2022-02  eliminated  the
recognition and measure of troubled debt restructurings and enhanced disclosures for loan modifications to borrowers experiencing financial difficulty. In
some cases, these modifications may result in new loans. Loan modifications to borrowers experiencing financial difficulty may be in the form of principal
forgiveness, an interest rate reduction, an other-than-insignificant payment delay, a term extension, or a combination thereof, among other things.

The following table shows the amortized cost of loans at December 31, 2023 that were both experiencing financial difficulty and modified during the year
ended December 31, 2023, segregated by category and type of modification.

(In thousands)

Payment Delay

Term Extension

Interest Rate
Reduction

Combination Term
Extension and Interest
Rate Reduction

Percentage of Total
Loans Held for
Investment

Commercial and industrial

Total

$

$

—  $

—  $

22,354  $

22,354  $

—  $

—  $

— 

— 

4.48 %

2.20 %

There were three loans modified during the year ended December 31, 2023. The terms were extended by periods of two to four years, and there was not an
interest rate reduction associated with the modifications. There were no commitments to lend additional funds to these borrowers at December 31, 2023.

The  following  table  shows  the  performance  of  loans  that  have  been  modified  to  borrowers  experiencing  financial  difficulty  during  the  year  ended
December 31, 2023.

(In thousands)

Commercial and industrial

Total

Current

30-59 Days Past
Due

60-89 Days Past
Due

90 Days or More
Past Due

Total Past Due

$

$

22,354  $

22,354  $

—  $

—  $

—  $

—  $

—  $

—  $

— 

— 

There  were  no  modified  loans  that  had  a  payment  default  during  the  year  ended  December  31,  2023  and  that  had  been  modified  due  to  the  borrower
experiencing financial difficulty within the 12 previous months preceding the default.

Upon the Company's determination that a modified loan has subsequently been deemed uncollectible, the loan is written off. There were no loans written
off during the year ended December 31, 2023.

Prior to the adoption of ASU 2022-02, there were no loans considered troubled debt restructurings as of December 31, 2022.

The  Company  had  no  loans  evaluated  for  expected  credit  losses  on  an  individual  basis  as  of  December  31,  2023.  The  Company  had  one  loan  that  was
considered an individually evaluated credit at December 31, 2022, with no specific allowance. This loan was paid off in full in January 2023. There were
no foreclosed loans recorded as other real estate owned as of December 31, 2023 or December 31, 2022.

A summary of the ACL by category for the period ended December 31, 2023 is as follows:

(In thousands)

Allowance for credit losses on loans:
Balance at December 31, 2022

(Release of) provision for credit losses 

(1)

Balance at December 31, 2023

C&I

CRE

Faith-based
CRE

Construction

Total

$

$

5,978  $
(566)

5,412  $

940  $
153 

1,093  $

6,437  $
39 

6,476  $

184  $
(76)

108  $

13,539 
(450)

13,089 

(1)

For the period ended December 31, 2023, there was a release of credit losses of $100,000 for unfunded commitments.

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Table of Contents

A summary of the ACL by category for the period ended December 31, 2022 is as follows:

(In thousands)

Allowance for credit losses on loans:
Balance at January 1, 2021

Provision for (release of) credit losses 
Recoveries

(1)

Balance at December 31, 2022

C&I

CRE

Faith-based
CRE

Construction

Total

$

$

5,034  $
931 
13 

5,978  $

1,031  $
(91)
— 

940  $

5,684  $
753 
— 

6,437  $

292  $
(108)
— 

184  $

12,041 
1,485 
13 

13,539 

(1)

For the period ended December 31, 2022, there was a release of credit losses of $135,000 for unfunded commitments.

As of December 31, 2023 and 2022, there were no loans to executive officers or directors, or their affiliates.

Note 5
Premises and Equipment

A summary of premises and equipment is as follows:

(In thousands)

Land
Buildings
Leasehold improvements
Furniture, fixtures and equipment
Software

Total
Less accumulated depreciation

Total premises and equipment, net

December 31,

2023

2022

$

873  $

15,176 
2,052 
16,333 
44,345 

78,779 
48,686 

$

30,093  $

873 
14,903 
2,044 
14,668 
31,956 

64,444 
44,486 

19,958 

Total depreciation charged to expense in 2023, 2022 and 2021 amounted to $4.2 million, $4.0 million, and $4.3 million, respectively.

Note 6
Acquired Intangible Assets

The Company accounts for intangible assets in accordance with FASB ASC 350, Goodwill and Other Intangible Assets, which requires that intangibles
with indefinite useful lives be tested annually for impairment, or when management deems there is a triggering event, and those with finite useful lives be
amortized over their useful lives.

Details of the Company’s intangible assets are as follows:

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Table of Contents

(In thousands)

Assets eligible for amortization:

Customer lists
Patent
Software
Trade Name
Other

Unamortized intangible assets:

Goodwill

Total intangible assets

December 31, 2023

December 31, 2022

Gross Carrying
Amount

Accumulated
Amortization

Gross Carrying
Amount

Accumulated
Amortization

$

$

6,470  $
72 
3,212 
373 
500 

17,309 

27,936  $

(4,851) $
(36)
(1,933)
(70)
(392)

— 

(7,282) $

6,470  $
72 
3,212 
373 
500 

17,309 

27,936  $

(4,561)
(32)
(1,508)
(42)
(358)

— 

(6,501)

Customer lists are amortized over 7 to 10 years; patents over 18 years, software over 3 years to 7 years, trade name over 10 years to 20 years and other
intangible assets over 15 years. Amortization of intangible assets amounted to $780,000 and $680,000 for the years ended December 31, 2023, and 2022,
respectively. Estimated future amortization of intangibles is $738,000 in 2024, $730,000 in 2025, $582,000 in 2026, $262,000 in 2027, and $253,000 in
2028.

Note 7
Interest-Bearing Deposits

Interest-bearing deposits consist of the following:

(In thousands)

Interest-bearing demand deposits
Savings deposits
Time deposits:

Less than $100
$100 to less than $250
$250 or more 

(1)

Total

Weighted average interest rate

December 31,

2023

2022

532,507 
7,226 

$

5,266 
48,540 
22,916 

616,455 

$

3.16 %

567,426 
6,413 

2,526 
20,137 
17,958 

614,460 

1.74 %

$

$

(1)

The scheduled maturities of time deposits not covered by deposit insurance consist of $21.9 million within one year and $1.1 million within one to
three years.

Interest expense consists of the following:

(In thousands)

Interest-bearing demand deposits
Savings deposits
Time deposits:

Less than $100
$100 to less than $250
$250 or more

Total

2023

December 31,

2022

2021

14,056  $
113 

3,118  $
38 

1,276 
288 
417 

145 
79 
102 

582 
9 

332 
109 
139 

16,150  $

3,482  $

1,171 

$

$

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Table of Contents

The scheduled maturities of time deposits are summarized as follows:

December 31,

2023

2022

Amount

Percent
of Total

Amount

Percent
of Total

$

$

72,616 
2,941 
1,098 
39 
28 

76,722 

94.6 % $
3.8 %
1.4 %
0.1 %
0.1 %

100.0 % $

37,925 
1,773 
797 
88 
38 

40,621 

93.3 %
4.4 %
2.0 %
0.2 %
0.1 %

100.0 %

(In thousands)

Due within:
One year
Two years
Three years
Four years
Five years

Total

Note 8
Unused Available Lines of Credit

As of December 31, 2023, the Bank had unsecured lines of credit at six correspondent banks to purchase federal funds up to a maximum of $83.0 million in
aggregate.  As  of  December  31,  2023,  the  Bank  had  secured  lines  of  credit  with  the  Federal  Home  Loan  Bank  of  $228.3  million  collateralized  by
commercial mortgage loans. As of December 31, 2023, the Company had lines of credit from three banks up to a maximum of $250.0 million in aggregate
collateralized by state and political subdivision securities. There were no amounts outstanding as of December 31, 2023 and 2022 under any of the lines of
credit.

Note 9
Common Stock and Earnings per Share

The table below shows activity in the outstanding shares of the Company’s common stock during 2023.

Shares outstanding at January 1
Issuance of common stock:

Employee restricted stock grants
Employee restricted stock units vested
Performance-based stock vested
Employee SARs exercised
Directors’ stock grants

Shares repurchased
Shares forfeited

Shares outstanding at December 31

2023

13,669,656 

12,780 
9,843 
15,646 
2,974 
22,415 
(150,541)
(398)

13,582,375 

Basic earnings per share is computed by dividing net income by the weighted average number of common shares outstanding. Diluted earnings per share is
computed by dividing net income by the sum of the weighted average number of common shares outstanding and the weighted average number of potential
common  shares  outstanding.  Under  the  treasury  stock  method,  stock  appreciation  rights  (“SARs”)  are  dilutive  when  the  average  market  price  of  the
Company’s common stock, combined with the effect of any unamortized compensation expense, exceeds the SAR price during a period.

The calculations of basic and diluted earnings per share are as follows:

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Table of Contents

(In thousands except share and per share data)

2023

2022

2021

December 31,

Basic:

Net income
Weighted average common shares outstanding

Basic earnings per share

Diluted:

Net income
Weighted average common shares outstanding
Effect of dilutive restricted stock, performance based restricted stock
 (“PBRS”), and SARs
Weighted average common shares outstanding assuming dilution

Diluted earnings per share

Note 10
Employee Benefit Plans

Defined Benefit Plan

$

$

$

$

30,059  $

34,904  $

13,530,005 

13,552,503 

2.22  $

2.58  $

28,604 
14,091,773 
2.03 

30,059  $

34,904  $

13,530,005 

13,552,503 

286,011 
13,816,016 

255,526 
13,808,029 

2.18  $

2.53  $

28,604 
14,091,773 

238,103 
14,329,876 
2.00 

The Company has a noncontributory defined-benefit pension plan (the “Plan”), which covers eligible employees. Effective December 31, 2016, the Plan
was closed to all new participants. Additionally, the Company froze the benefits of the Plan as of February 28, 2021. As such, subsequent to February 28,
2021, there is no service cost associated with the Plan.

A summary of the activity in the Plan’s projected benefit obligation, assets, funded status and amounts recognized in the Company’s consolidated balance
sheets is as follows:

(In thousands)

Projected benefit obligation:
Balance, January 1
Interest cost
Actuarial gain
Benefits paid

Balance, December 31

Plan assets:

Fair value, January 1
Actual investment return
Expenses paid from plan assets
Benefits paid

Fair value, December 31

Funded status:
Accrued pension liability

2023

2022

85,433  $
4,314 
865 
(3,485)

87,127  $

83,394  $
8,097 
(1,252)
(3,485)

86,754  $

117,323 
3,293 
(31,982)
(3,201)

85,433 

114,136 
(26,820)
(721)
(3,201)

83,394 

(373) $

(2,039)

$

$

$

$

$

The following represent the major assumptions used to determine the projected benefit obligation of the Plan. For 2023, 2022 and 2021, the Plan’s expected
benefit  cash  flows  were  discounted  using  the  FTSE  Above  Median  Double-A  Curve.  For  2023  and  2022,  the  Pri-2012  Mortality  Table  and  MP-2021
Mortality Improvement Scale were used. For 2021, the Pri-2012 Mortality Table and MP-2021 Mortality Improvement Scale were used.

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Table of Contents

Weighted average discount rate
Rate of increase in compensation levels

(a) 6.0% graded down to 3.25% over the first seven years of service.

2023

2022

2021

5.05 %
N/A

5.25 %
N/A

2.85 %
(a)

The  accumulated  benefit  obligation  was  $87.1  million  and  $85.4  million  as  of  December  31,  2023  and  2022,  respectively.  The  Company  made  no
contributions during 2023 or 2022 to the Plan. The Company has not determined if it will make a contribution to the Plan in 2024. The following pension
benefit payments, as appropriate, are expected to be paid by the Plan:

2024
2025
2026
2027
2028
2029-2033

$

Amount

4,328,000 
4,532,000 
4,758,000 
4,968,000 
5,161,000 
28,280,000 

The Plan’s net periodic pension cost (benefit) included the following components:

(In thousands)

Service cost – benefits earned during the year
Interest cost on projected benefit obligations
Expected return on plan assets
Net amortization and deferral

Net periodic pension cost (benefit)

2023

For the Year Ended
December 31,
2022

—  $

—  $

4,314 
(3,735)
154 

3,293 
(5,857)
— 

733  $

(2,564) $

$

$

2021

1,002 
3,076 
(6,310)
393 

(1,839)

The following represent the major assumptions used to determine the net periodic pension cost (benefit) of the Plan:

Weighted average discount rate
Rate of increase in compensation levels
Expected long-term rate of return on assets

(a) 6.0% graded down to 3.25% over the first seven years of service.

2023

2022

2021

5.25 %
N/A
6.00 %

2.85 %
N/A
6.00 %

2.55 %
(a )
6.00 %

For 2023 and 2022, the Pri-2012 Mortality Table and the MP-2021 Mortality Improvement Table were used. For 2021, the Pri-2012 Mortality Table and the
MP-2020 Mortality Improvement Table were used.

The investment objective for the Plan is to maximize total return with a tolerance for average risk. Asset allocation is a balance between fixed income and
equity investments, with a target allocation of approximately 86% fixed income, and 14% equity. Due to volatility in the market, this target allocation is not
always  desirable  and  asset  allocations  can  fluctuate  between  acceptable  ranges.  The  fixed  income  component  is  invested  in  pooled  investment  grade
securities. The equity

62

Table of Contents

components are invested in pooled large cap, small/mid cap and non-U.S. stocks. The expected one-year nominal returns and annual standard deviations
are shown by asset class below:

Asset Class

% of Total Portfolio

One-Year Nominal
Return

Annual Standard
Deviation

Core Fixed Income
Global Equity

86.0 %
14.0 %

4.52 %
8.54 %

4.30 %
18.12 %

Applying appropriate correlation factors between each of the asset classes the long-term rate of return on assets is estimated to be 5.00%.

A summary of the fair value measurements by type of asset is as follows:

Fair Value Measurements as of December 31,

2023
Quoted Prices
in Active
Markets for
Identical
Assets
(Level 1)

Observable
Inputs
(Level 2)

Total

2022
Quoted Prices
in Active
Markets for
Identical
Assets
(Level 1)

Observable
Inputs
(Level 2)

614  $
— 

—  $

2,849 

566  $

7,120 

566  $
— 

Total

$

614  $

2,849 

987 
3,811 
3,333 
1,391 

69,710 
4,059 

— 
— 
— 
— 

— 
— 

987 
3,811 
3,333 
1,391 

69,710 
4,059 

2,055 
7,822 
8,319 
3,000 

51,756 
2,756 

— 
— 
— 
— 

— 
— 

$

86,754  $

614  $

86,140  $

83,394  $

566  $

— 
7,120 

2,055 
7,822 
8,319 
3,000 

51,756 
2,756 

82,828 

(In thousands)

Cash
Real estate investment trusts
Equity securities

U.S. Small/Mid Cap Growth
Non-U. S. Core
U.S. Large Cap Passive
Emerging Markets

Fixed Income
U.S. Core
Opportunistic

Total

Supplemental Executive Retirement Plan
The Company also has an unfunded supplemental executive retirement plan (“SERP”) which covers key executives of the Company whose benefits are
limited  by  the  Internal  Revenue  Service  under  the  Company’s  qualified  retirement  plan.  The  SERP  is  a  noncontributory  plan  in  which  the  Company’s
subsidiaries make accruals designed to fund normal service costs on a current basis using the same method and criteria as the Plan.

A summary of the activity in the SERP’s projected benefit obligation and amounts recognized in the Company’s consolidated balance sheets is as follows:

(In thousands)

Benefit obligation:

Balance, January 1
Interest cost
Benefits paid
Actuarial gain

Balance, December 31

December 31,

2023

2022

$

$

9,579  $
472 
(400)
(150)

9,501  $

12,420 
318 
(348)
(2,811)

9,579 

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The  following  represent  the  major  assumptions  used  to  determine  the  projected  benefit  obligation  of  the  SERP.  For  2023,  2022  and  2021,  the  SERP’s
expected benefit cash flows were discounted using the FTSE Above Median Double-A Curve.

Weighted average discount rate
Rate of increase in compensation levels

(a) 6.00% graded down to 3.25% over the first seven years of service.

2023

2022

2021

4.95 %
N/A

5.15 %
N/A

2.65 %
(a)

The accumulated benefit obligation was $9.5 million and $9.6 million as of December 31, 2023 and 2022, respectively. Since this is an unfunded plan,
there are no plan assets. Benefits paid were $400,000 in 2023, $348,000 in 2022, and $282,000 in 2021. Expected future benefits payable by the Company
over the next ten years are as follows:

2024
2025
2026
2027
2028
2029-2033

Amount

792,000 
790,000 
787,000 
783,000 
778,000 
3,754,000 

$

$

Net periodic pension cost related to the SERP included the following components:

(In thousands)

Service cost – benefits earned during the year
Interest cost on projected benefit obligations
Net amortization and deferral

Net periodic pension cost

For the Year Ended December 31,

2023

2022

2021

$

$

—  $
472 
— 

472  $

—  $
318 
108 

426  $

The pretax amounts in accumulated other comprehensive loss as of December 31 were as follows:

(In thousands)

Prior service cost
Net actuarial loss (gain)

Total

The Plan

SERP

2023

2022

2023

2022

$

$

—  $

4,434 

4,434  $

—  $

6,833 

6,833  $

—  $

(287)

(287) $

147 
291 
203 

641 

— 
(136)

(136)

The  estimated  pretax  prior  service  cost  and  net  actuarial  loss  (gain)  in  accumulated  other  comprehensive  loss  at  December  31,  2023  expected  to  be
recognized as components of net periodic benefit cost in 2024 for both the Plan and SERP is $0.

The Company also maintains a noncontributory profit sharing program, which covers most of its employees. Employer contributions are calculated based
upon  formulas  which  relate  to  current  operating  results  and  other  factors.  Profit  sharing  expense  recognized  in  personnel  expense  in  the  consolidated
statements of income in 2023, 2022, and 2021 was $6.8 million, $7.9 million, and $6.4 million, respectively.

The Company also sponsors a defined contribution 401(k) plan to provide additional retirement benefits to substantially all employees. Contributions under
the 401(k) plan for 2023, 2022 and 2021 were $5.1 million, $4.6 million, and $3.5 million, respectively.

Note 11

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Table of Contents

Stock-based Compensation

Stock-based  compensation  awards  prior  to  April  17,  2023  were  issued  under  the  Company's  Amended  and  Restated  Omnibus  Stock  and  Performance
Compensation Plan (the "Prior Plan"). On April 18, 2023, shareholders approved the 2023 Omnibus Stock and Performance Compensation Plan (the "2023
Omnibus Plan") to replace the Prior Plan. The 2023 Omnibus Plan permits the issuance of up to 1.0 million shares of the Company’s common stock in the
form of stock options, SARs, restricted stock, restricted stock units, phantom stock, and performance awards.

Restricted Stock
Restricted shares granted to Company employees are amortized to expense over the three-year cliff vesting period. Restricted shares granted to members of
the Board of Directors are amortized to expense over a one-year service period, with the exception of those shares granted in lieu of cash payments for
retainer fees which are expensed in the period earned.

Changes in restricted shares outstanding for the year ended December 31, 2023 were as follows:

Balance at December 31, 2022

Granted
Vested
Forfeited

Balance at December 31, 2023

Shares

Weighted Average
Grant Date
Fair Value

205,565  $
57,837 
(25,224)
(398)

237,780  $

42.64 
44.61 
51.66 
40.15 

42.17 

During 2022 and 2021, 64,151 and 53,906 shares, respectively, were granted with weighted average per share market values at date of grant of $39.30 in
2022 and $41.55 in 2021. The fair value of such shares are based on the market price on the date of grant. Amortization of restricted stock bonus awards
totaled $2.2 million for 2023, $2.4 million for 2022 and $1.8 million for 2021. As of December 31, 2023, the total unrecognized compensation expense
related  to  non-vested  restricted  stock  awards  was  $1.5  million,  and  the  related  weighted  average  period  over  which  it  is  expected  to  be  recognized  is
approximately 0.99 years. The total fair value of shares vested during the years ended December 2023, 2022, and 2021 was $1.3 million, $1.1 million, and
$1.2 million, respectively.

Performance-Based Restricted Stock

The Company has granted three-year PBRS awards which are contingent upon the Company’s achievement of pre-established financial goals over a three-
year cliff vest period. The number of shares issued ranges from 0% to 150% of the target opportunity based on the actual achievement of financial goals for
the three-year performance period.

Following is a summary of the activity of the PBRS, based on 100% of target value, for the year ended December 31, 2023:

Balance at December 31, 2022
Granted
Vested
Forfeited

Balance at December 31, 2023

Weighted Average
Grant Date
Fair Value

Shares

138,785  $
51,453 
(30,567)
(598)

159,073  $

43.19 
48.19 
54.02 
40.15 

42.74 

The PBRS that vested during the year ended December 31, 2023 achieved weighted average financial goals of 86.7% of target, resulting in the issuance of
26,499 shares of common stock. The PBRS that vested during the year ended December 31, 2022 achieved weighted average financial goals of 52.9% of
target, resulting in the issuance of 18,021

65

 
 
 
 
 
 
Table of Contents

shares of common stock. The outstanding PBRS at December 31, 2023 will vest at scheduled vesting dates and the actual number of shares of common
stock  issued  will  range  from  0%  to  150%  of  the  target  opportunity  based  on  the  actual  achievement  of  financial  goals  for  the  respective  three-year
performance period.

SARs

During 2023, there were no SARs granted and no expense recognized. As of December 31, 2023, there was no unrecognized compensation expense related
to SARs.

Changes in SARs outstanding for the year ended December 31, 2023 were as follows:

Balance at December 31, 2022

Exercised

Balance at December 31, 2023

Exercisable at December 31, 2023

SARs

Weighted Average
Exercise Price

46,325  $

(15,916)
30,409 

30,409  $

41.62 

31.92 
46.70 

46.70 

The total intrinsic value of SARs exercised during 2023 and 2022 was $508,000 and $2.2 million, respectively. The average remaining contractual term for
SARs outstanding as of December 31, 2023 was 0.08 years, and the aggregate intrinsic value was $0. The average remaining contractual term for SARs
outstanding as of December 31, 2022 was 0.73 years, and the aggregate intrinsic value was $192,000.

The total compensation cost for share-based payment arrangements was $4.1 million, $6.7 million, and $2.9 million in 2023, 2022, and 2021, respectively.

Note 12
Other Operating Expense

Details of other operating expense are as follows:

(In thousands)

Promotional expense
Outside service fees
Data processing services
Other

Total other operating expense

For the Years Ended December 31,

2023

2022

2021

$

$

3,252  $
9,627 
6,553 
10,551 

29,983  $

2,889  $
7,874 
3,365 
7,950 

22,078  $

2,627 
7,413 
2,650 
4,053 

16,743 

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Note 13
Income Taxes

The components of income tax expense (benefit) are as follows:

(In thousands)

Current:

Federal
State
Deferred:

Federal
State

Total income tax expense

For the Years Ended December 31,

2023

2022

2021

$

$

6,378  $
1,203 

(242)
(42)

7,794  $
1,365 

(990)
(173)

7,297  $

7,996  $

5,018 
897 

(608)
(90)

5,217 

A reconciliation of expected income tax expense (benefit), computed by applying the effective federal statutory rate of 21% for each year to income before
income tax expense is as follows:

(In thousands)

Expected income tax expense
(Reductions) increases resulting from:

Tax-exempt income
State taxes, net of federal benefit
Share-based compensation adjustment
Federal tax credits

Other, net

Total income tax expense

For the Years Ended December 31,

2023

2022

2021

7,885  $

9,035  $

7,103 

(1,104)
917 
298 
(643)
(56)

(1,571)
942 
258 
(473)
(195)

7,297  $

7,996  $

(1,673)
638 
92 
(357)
(586)

5,217 

$

$

Income  tax  expense  in  2023  totaled  $7.3  million  compared  to  $8.0  million  in  2022  and  $5.2  million  in  2021.  When  measured  as  a  percent  of  pre-tax
income, the Company’s effective tax rate was 19.5% in 2023, 18.6% in 2022, and 15.4% in 2021.

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The tax effects of temporary differences which give rise to significant portions of the deferred tax assets and deferred tax liabilities are presented below:

(In thousands)

Deferred tax assets:

Allowance for credit losses
ASC 715 pension funding liability
Supplemental executive retirement plan accrual
Stock compensation
Unrealized loss on investment securities available-for-sale 
Research and development expenses
Lease liability
Other

(1)

Total deferred tax assets

Deferred tax liabilities:

Premises and equipment
Pension
Intangible assets
Right of use asset
Prepaid expenses
Other

Total deferred tax liabilities

Net deferred tax assets

December 31,

2023

2022

$

$

$

$

$

3,115  $
987 
2,328 
2,988 
13,756 
604 
2,020 
330 

26,128  $

(1,144) $
(967)
(1,828)
(1,927)
(765)
(283)

(6,914) $

19,214  $

3,222 
1,594 
2,311 
2,745 
16,798 
772 
2,261 
640 

30,343 

(1,710)
(1,141)
(1,744)
(2,178)
(847)
(144)

(7,764)

22,579 

(1)

The deferred tax asset associated with the unrealized losses on securities is mainly a result of changes in interest rates, and the unrealized losses are considered to
be  temporary  as  the  fair  value  is  expected  to  recover  as  the  securities  approach  their  respective  maturity  dates.  The  issuers  of  the  securities  are  of  high  credit
quality and all principal amounts are expected to be paid when the securities mature. The Company does not intend to sell and it is more likely than not that the
Company will not be required to sell the securities prior to their anticipated recovery.

A valuation allowance would be provided on deferred tax assets when it is more likely than not that some portion of the assets will not be realized. The
Company  has  not  established  a  valuation  allowance  at  December  31,  2023  or  2022,  due  to  management’s  belief  that  it  is  more  likely  than  not  that  the
deferred tax asset is realizable.

The reconciliation of the beginning unrecognized tax benefits balance to the ending balance is presented in the following table:

(In thousands)

Balance at January 1

Changes in unrecognized tax benefits as a result of tax positions taken during a prior
year
Changes in unrecognized tax benefits as a result of tax position taken during the
current year
Reductions to unrecognized tax benefits as a result of a lapse of the applicable statute
of limitations

Balance at December 31

2023

2022

2021

1,252  $

1,405  $

1,231 

99 

300 

(254)

1,397  $

(176)

222 

(199)

1,252  $

165 

239 

(230)

1,405 

$

$

At  December  31,  2023,  2022  and  2021,  the  balances  of  the  Company’s  unrecognized  tax  benefits  which  would,  if  recognized,  affect  the  Company’s
effective  tax  rate  were  $1,285,000,  $1,129,000  and  $1,134,000,  respectively.  These  amounts  are  net  of  the  offsetting  expense  from  other  taxing
jurisdictions.

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As of December 31, 2023, 2022 and 2021, the Company had $117,000, $84,000 and $85,000, respectively, in accrued interest related to unrecognized tax
benefits.

The Company believes it is reasonably possible that the total amount of unrecognized tax benefits will decrease by approximately $285,000 over the next
12  months.  The  reduction  primarily  relates  to  the  anticipated  lapse  in  the  statute  of  limitations.  The  unrecognized  tax  benefits  relate  primarily  to
apportionment of taxable income among various state tax jurisdictions.

The  Company  is  subject  to  income  tax  in  the  U.S.  federal  jurisdiction,  numerous  state  jurisdictions,  and  a  foreign  jurisdiction.  The  Company’s  federal
income tax returns for tax years 2020, 2021 and 2022 remain subject to examination by the Internal Revenue Service. In addition, the Company is subject
to state tax examinations for the tax years 2019 through 2022.

Note 14
Disclosures about Fair Value of Financial Instruments

Following 

is 

a 

summary 

of 

the 

carrying 

amounts 

and 

fair 

values 

of 

the 

Company’s 

financial 

instruments: 

(In thousands)
Balance sheet assets:

Cash and cash equivalents
Investment securities
Loans, net
Accrued interest receivable

Total

Balance sheet liabilities:

Deposits
Accounts and drafts payable
Accrued interest payable

Total

December 31,

2023

2022

Carrying
Amount

Fair Value

Carrying
Amount

Fair Value

$

$

$

$

372,468  $
627,117 
1,001,229 
8,450 
2,009,264  $

372,468  $
627,117 
962,223 
8,450 
1,970,258  $

200,942  $
754,468 
1,069,367 
8,297 
2,033,074  $

1,140,814  $
1,071,369 
635 

2,212,818  $

1,140,814  $
1,071,369 
635 

2,212,818  $

1,257,217  $
1,067,600 
66 

2,324,883  $

200,942 
754,468 
1,004,682 
8,297 
1,968,389 

1,257,217 
1,067,600 
66 
2,324,883 

The following methods and assumptions were used to estimate the fair value of each class of financial instruments for which it is practicable to estimate
that value:

Cash and Cash Equivalents The carrying amount approximates fair value.

Investment Securities The fair value is measured on a recurring basis using Level 2 valuations. Refer to Note 3 - Investment Securities, for fair value and
unrealized gains and losses by investment type.

Loans The fair value is estimated using present values of future cash flows discounted at risk-adjusted interest rates for each loan category designated by
management and is therefore a Level 3 valuation. Management believes that the risk factor embedded in the interest rates along with the allowance for
credit losses approximates a fair valuation.

Accrued Interest Receivable The carrying amount approximates fair value.

Deposits The fair value of demand deposits, savings deposits and certain money market deposits is the amount payable on demand at the reporting date.
The  fair  value  of  fixed-maturity  certificates  of  deposit  is  estimated  using  the  rates  currently  offered  for  deposits  of  similar  remaining  maturities  and
therefore, is a Level 2 valuation. The fair value estimates above do not include the benefit that results from the low-cost funding provided by the deposit
liabilities compared to the cost of borrowing funds in the market or the benefit derived from the customer relationship inherent in existing deposits.

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Accounts and Drafts Payable The carrying amount approximates fair value.

Accrued Interest The carrying amount approximates fair value.

Limitations  Fair  value  estimates  are  based  on  existing  on-  and  off-balance  sheet  financial  instruments  without  attempting  to  estimate  the  value  of
anticipated future business and the value of assets and liabilities that are not considered financial instruments. Other significant assets or liabilities that are
not considered financial assets or liabilities include premises and equipment and the benefit that results from the low-cost funding provided by the deposit
liabilities compared to the cost of borrowing funds in the market (core deposit intangible). In addition, tax ramifications related to the realization of the
unrealized gains and losses can have a significant effect on fair value estimates and have not been considered in any of the estimates.

Note 15
Commitments and Contingencies

The Company is party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing needs of its customers.
These  financial  instruments  include  commitments  to  extend  credit,  commercial  letters  of  credit  and  standby  letters  of  credit.  The  Company’s  maximum
potential exposure to credit loss in the event of nonperformance by the other party to the financial instrument for commitments to extend credit, commercial
letters  of  credit  and  standby  letters  of  credit  is  represented  by  the  contractual  amounts  of  those  instruments.  At  December  31,  2023,  an  allowance  for
unfunded commitments of $132,000 had been recorded, as compared to $232,000 at December 31, 2022. See Note 1 "Summary of Significant Accounting
Policies" for information related to CECL.

Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any condition established in the contract. Commercial
and standby letters of credit are commitments issued by the Company to guarantee the performance of a customer to a third party. These off-balance sheet
financial  instruments  generally  have  fixed  expiration  dates  or  other  termination  clauses  and  may  require  payment  of  a  fee.  The  approximate  remaining
terms of commercial and standby letters of credit range from less than one to five years. Since these financial instruments may expire without being drawn
upon, the total amounts do not necessarily represent future cash requirements. Commitments to extend credit and letters of credit are subject to the same
underwriting  standards  as  those  financial  instruments  included  on  the  consolidated  balance  sheets.  The  Company  evaluates  each  customer’s  credit-
worthiness on a case-by-case basis. The amount of collateral obtained, if deemed necessary upon extension of the credit, is based on management’s credit
evaluation of the borrower. Collateral held varies, but is generally accounts receivable, inventory, residential or income-producing commercial property or
equipment. In the event of nonperformance, the Company may obtain and liquidate the collateral to recover amounts paid under its guarantees on these
financial instruments.

The following table shows commitments to extend credit, standby letters of credit and commercial letters:

(In thousands)
Commitments to extend credit
Standby letters of credit
Commercial letters of credit

December 31,

2023

2022

$

196,064  $
13,614 
353 

237,006 
14,494 
354 

The fair value of commitments to extend credit and standby letters of credit is estimated using the fees currently charged to enter into similar agreements,
taking into account the remaining terms of the agreements, the likelihood of the counterparties drawing on such financial instruments and the present credit
worthiness of such counterparties. The Company believes such commitments have been made at terms which are competitive in the markets in which it
operates; however, no premium or discount is offered thereon.

The  Company  and  its  subsidiaries  are  not  involved  in  any  pending  proceedings  other  than  ordinary  routine  litigation  incidental  to  their  businesses.
Management  believes  none  of  these  proceedings,  if  determined  adversely,  would  have  a  material  effect  on  the  business  or  financial  condition  of  the
Company or its subsidiaries.

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Note 16
Revenue from Contracts with Customers

Revenue is recognized as the obligation to the customer is satisfied. The following is detail of the Company’s revenue from contracts with clients.

Processing fees – The Company earns fees on a per-item or monthly basis for the invoice processing services rendered on behalf of customers. Per-item
fees are recognized at the point in time when the performance obligation is satisfied. Monthly fees are earned over the course of a month, representing the
period over which the performance obligation is satisfied. The contracts have no significant impact of variable consideration and no significant financing
components.

Financial fees – The Company earns fees on a transaction level basis for invoice payment services when making customer payments. Fees are recognized
at  the  point  in  time  when  the  payment  transactions  are  made,  which  is  when  the  performance  obligation  is  satisfied.  The  contracts  have  no  significant
impact of variable consideration and no significant financing components.

Bank service fees – Revenue from service fees consists of service charges and fees on deposit accounts under depository agreements with customers to
provide  access  to  deposited  funds.  Service  charges  on  deposit  accounts  are  transaction-based  fees  that  are  recognized  at  the  point  in  time  when  the
performance obligation is satisfied. The contracts have no significant impact of variable consideration and no significant financing components.

The following table presents non-interest income, segregated by revenue streams in-scope and out-of-scope for the years ended December 31, 2023, 2022
and 2021.

(In thousands)
Fee revenue and other income
In-scope of ASC 606
Processing fees
Financial fees

Information services payment and processing revenue

Bank service fees

Fee revenue (in-scope of ASC 606)
Other income (out-of-scope of ASC 606)

Total fee revenue and other income

Note 17
Industry Segment Information

For the Years Ended December 31,
2022

2021

2023

$

$

79,566  $
45,985 
125,551 
1,063 
126,614 
3,853 
130,467  $

76,470  $
43,757 
120,227 
1,430 
121,657 
3,325 
124,982  $

74,589 
32,733 
107,322 
1,369 
108,691 
1,000 
109,691 

The services provided by the Company are classified into two reportable segments: Information Services and Banking Services. Each of these segments
provides  distinct  services  that  are  marketed  through  different  channels.  They  are  managed  separately  due  to  their  unique  service  and  processing
requirements.

The Information Services segment provides transportation, energy, telecommunication, and environmental invoice processing and payment services to large
corporations.  In  addition,  this  segment  provides  church  management  software  and  on-line  generosity  services  primarily  for  faith-based  ministries.  The
Banking  Services  segment  provides  banking  services  primarily  to  privately  held  businesses,  franchise  restaurants  and  faith-based  ministries,  as  well  as
supporting the banking needs of the Information Services segment.

The Company’s accounting policies for segments are the same as those described in Note 1 of this report. Management evaluates segment performance
based on pre-tax income after allocations for corporate expenses. Transactions between segments are accounted for at what management believes to be fair
value.

Substantially all revenue originates from, and all long-lived assets are located within the United States, and no revenue from any customer of any segment
exceeds 10% of the Company’s consolidated revenue.

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Funding sources represent average balances and deposits generated by Information Services and Banking Services and there is no allocation methodology
used.  Banking  Services  interest  income  is  determined  by  actual  interest  income  on  loans  minus  actual  interest  expense  paid  on  deposits  plus/minus  an
allocation for interest income or expense dependent on the remaining available liquidity of the segment. Information Services interest income is determined
by multiplying available liquidity by actual yields on short-term investments and investment securities.

Any difference between total segment interest income and overall total Company interest income is included in Corporate, Eliminations, and Other.

Summarized information about the Company’s operations in each industry segment for the years ended December 31, 2023, 2022 and 2021 is as follows:

(In thousands)

2023

Fee income
Interest income
Interest expense
Intersegment income (expense)
Pre-tax income
Goodwill
Other intangible assets, net
Total assets
Average funding sources

2022

Fee income
Interest income
Interest expense
Intersegment income (expense)
Pre-tax income
Goodwill
Other intangible assets, net
Total assets
Average funding sources

2021

Fee income
Interest income
Interest expense
Intersegment income (expense)
Pre-tax income
Goodwill
Other intangible assets, net
Total assets
Average funding sources

Information
Services

Banking
Services

Corporate,
Eliminations
and Other

Total

2,713  $

988  $

54,696 
28,029 
4,270 
11,587 
136 
— 
1,103,173 

(11,835)
(12,954)
— 
2,107 
— 
— 
(210,939)

810,903  $

—  $

3,606  $

40,913 
4,143 
3,350 
21,566 
136 
— 
1,182,439 

953,346  $

1,405  $

24,732 
1,171 
3,222 
11,004 
136 
— 
1,090,626 

876,018  $

1,142  $
(7,115)
(827)
— 
(5,144)
— 
— 
(205,355)

—  $

1,608  $
(3,567)
— 
— 
(2,629)
— 
— 
13,681 

—  $

130,467 
82,760 
16,266 
— 
37,356 
17,309 
3,345 
2,478,622 
2,164,402 

124,982 
62,326 
3,482 
— 
42,900 
17,309 
4,126 
2,573,023 
2,332,701 

109,691 
45,497 
1,171 
— 
33,821 
14,262 
2,564 
2,554,901 
2,026,511 

$

$

$

$

$

$

126,766  $
39,899 
1,191 
(4,270)
23,662 
17,173 
3,345 
1,586,388 
1,353,499  $

120,234  $
28,528 
166 
(3,350)
26,478 
17,173 
4,126 
1,595,939 
1,379,355  $

106,678  $
24,332 
— 
(3,222)
25,446 
14,126 
2,564 
1,450,594 
1,150,493  $

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Table of Contents

Note 18
Leases

The Company leases certain premises under operating leases. As of December 31, 2023, the Company had lease liabilities of $8.5 million and right-of-use
assets of $8.1 million. Lease liabilities and right-of-use assets are reflected in other liabilities and other assets, respectively. Included in occupancy expense
on the consolidated statements of income for 2023 was operating lease cost of $1.4 million, short-term lease cost of $278,000, and there was no variable
lease  cost.  The  Company  paid  cash  of  $1.3  million  for  operating  lease  amounts  included  in  the  measurement  of  lease  liabilities  for  the  year  ended
December 31, 2023. No right-of-use assets were obtained in exchange for lease liabilities during the year ended December 31, 2023.

For  the  year  ended  December  31,  2023,  the  weighted  average  remaining  lease  term  for  the  operating  leases  was  7.3  years  and  the  weighted  average
discount  rate  used  in  the  measurement  of  operating  lease  liabilities  was  3.57%.  Certain  of  the  Company’s  leases  contain  options  to  renew  the  lease;
however, these renewal options are not included in the calculation of the lease liabilities as they are not reasonably certain to be exercised.

A maturity analysis of operating lease liabilities and undiscounted cash flows as of December 31, 2023 is as follows:

(In thousands)

Lease payments due
Less than 1 year
1-2 years
2-3 years
3-4 years
4-5 years
Over 5 years

Total undiscounted cash flows

Discount on cash flows

Total lease liability

December 31,
2023

$

$

1,327 
1,345 
1,351 
1,357 
1,315 
2,904 

9,599 
1,122 

8,477 

There were no sale and leaseback transactions, leveraged leases, or lease transactions with related parties during the year ended December 31, 2023. At
December 31, 2023, the Company did not have any leases that had not yet commenced.

Note 19
Subsequent Events

In  accordance  with  FASB  ASC  855,  Subsequent  Events,  the  Company  has  evaluated  subsequent  events  after  the  consolidated  balance  sheet  date  of
December  31,  2023,  and  there  were  no  events  identified  that  would  require  additional  disclosures  to  prevent  the  Company’s  consolidated  financial
statements from being misleading.

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Table of Contents

Note 20
Condensed Financial Information of Parent Company

Following are the condensed balance sheets of the Company (parent company only) and the related condensed statements of income and cash flows.

(In thousands)

Assets
Cash and due from banks
Short-term investments
Securities available-for-sale, at fair value
Loans, net
Payments in advance of funding
Investments in subsidiaries
Premises and equipment, net
Investments in bank-owned life insurance
Goodwill
Other intangible assets, net
Accounts and drafts receivable from customers
Other assets

Total assets

Liabilities and Shareholders’ Equity
Liabilities:
Accounts and drafts payable
Other liabilities

Total liabilities
Total shareholders’ equity

Total liabilities and shareholders’ equity

74

Condensed Balance Sheets
December 31,

2023

2022

17,003  $
186,169 
399,339 
70,833 
198,861 
188,304 
29,765 
49,159 
17,172 
3,346 
110,651 
51,180 

5,081 
26,834 
490,829 
74,810 
293,775 
164,907 
19,525 
47,998 
17,172 
4,126 
95,779 
50,331 

1,321,782  $

1,291,167 

1,069,338  $
22,635 

1,091,973 
229,809 

1,321,782  $

1,057,463 
27,379 

1,084,842 
206,325 

1,291,167 

$

$

$

$

Table of Contents

(In thousands)
Equity in undistributed income of subsidiaries
Dividends received from subsidiaries
Income from subsidiaries – management fees
Processing fees
Financial fees
Other fees
Net interest income after provision for (release of) credit losses

Total revenue

Expenses:

Salaries and employee benefits
Other expenses

Total expenses

Income before income tax expense
Income tax expense

Net income

$

Condensed Statements of Income
For the Years Ended December 31,

2023

2022

2021

19,281  $
7,500 
4,230 
77,219 
44,436 
3,804 
19,287 

10,618  $
15,000 
4,315 
74,382 
42,243 
2,606 
13,435 

2,252 
15,000 
3,115 
72,579 
31,847 
970 
11,316 

175,757 

162,599 

137,079 

105,114 
40,440 

145,554 
30,203 
144 

94,047 
32,406 

126,453 
36,146 
1,242 

$

30,059  $

34,904  $

80,434 
27,406 

107,840 
29,239 
635 

28,604 

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Table of Contents

(In thousands)

Cash flows from operating activities:
Net income
Adjustments to reconcile net income to net cash provided by operating activities:

Condensed Statements of Cash Flows
For the Years Ended December 31,

2023

2022

2021

$

30,059  $

34,904  $

28,604 

Equity in undistributed income of subsidiaries
Net change in other assets
Net change in other liabilities
Stock-based compensation expense
Other, net

Net cash provided by operating activities

Cash flows from investing activities:
Proceeds from sales of securities available-for-sale
Proceeds from maturities of securities available-for-sale
Purchases of securities available-for-sale
Net decrease (increase) in loans
Net decrease (increase) in payments in advance of funding

Purchase of bank-owned life insurance
Purchases of premises and equipment, net
Asset acquisition of TouchPoint

Net cash provided by (used in) investing activities

Cash flows from financing activities:
Net (increase) decrease in accounts and drafts receivable from customers
Net increase in accounts and drafts payable
Cash dividends paid
Purchase of common shares for treasury
Other financing activities, net

Net cash (used in) provided by financing activities

Net increase (decrease) in cash and cash equivalents
Cash and cash equivalents at beginning of year

Cash and cash equivalents at end of year

(19,281)
(4,427)
(2,870)
4,139 
10,149 

17,769 

86,722 
23,032 
(15,332)
3,977 
94,914 
— 
(14,262)
— 

179,051 

(14,872)
11,875 
(15,959)
(5,773)
(834)

(25,563)

171,257 
31,915 

(10,618)
(4,640)
6,462 
6,732 
10,412 

43,252 

3,838 
44,566 
(45,340)
(34,295)
(2,347)
(4,000)
(5,851)
(4,814)

(48,243)

(90,787)
16,393 
(15,442)
(5,299)
(594)

(95,729)

(100,720)
132,635 

$

203,172  $

31,915  $

76

(2,252)
(212)
(9,307)
2,859 
5,921 

25,613 

63,774 
95,787 
(385,651)
8,799 
(96,864)
(25,119)
(2,233)
— 

(341,507)

6 
208,650 
(15,446)
(30,997)
(850)

161,363 

(154,531)
287,166 

132,635 

Table of Contents

Report of Independent Registered Public Accounting Firm

To the Shareholders and Board of Directors
Cass Information Systems, Inc.:

Opinion on the Consolidated Financial Statements

We  have  audited  the  accompanying  consolidated  balance  sheets  of  Cass  Information  Systems,  Inc.  and  subsidiaries  (the  Company)  as  of  December  31,
2023 and 2022, the related consolidated statements of income, comprehensive income, cash flows, and shareholders’ equity for each of the years in the
three‑year  period  ended  December  31,  2023,  and  the  related  notes  (collectively,  the  consolidated  financial  statements).  In  our  opinion,  the  consolidated
financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2023 and 2022, and the results of its
operations  and  its  cash  flows  for  each  of  the  years  in  the  three‑year  period  ended  December  31,  2023,  in  conformity  with  U.S.  generally  accepted
accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company’s
internal control over financial reporting as of December 31, 2023, based on criteria established in Internal Control – Integrated Framework (2013) issued
by the Committee of Sponsoring Organizations of the Treadway Commission, and our report dated February 28, 2024 expressed an unqualified opinion on
the effectiveness of the Company’s internal control over financial reporting.

Basis for Opinion

These  consolidated  financial  statements  are  the  responsibility  of  the  Company’s  management.  Our  responsibility  is  to  express  an  opinion  on  these
consolidated financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with
respect  to  the  Company  in  accordance  with  the  U.S.  federal  securities  laws  and  the  applicable  rules  and  regulations  of  the  Securities  and  Exchange
Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable
assurance  about  whether  the  consolidated  financial  statements  are  free  of  material  misstatement,  whether  due  to  error  or  fraud.  Our  audits  included
performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing
procedures  that  respond  to  those  risks.  Such  procedures  included  examining,  on  a  test  basis,  evidence  regarding  the  amounts  and  disclosures  in  the
consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as
well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matter

The  critical  audit  matter  communicated  below  is  a  matter  arising  from  the  current  period  audit  of  the  consolidated  financial  statements  that  was
communicated or required to be communicated to the audit committee and that: (1) relates to accounts or disclosures that are material to the consolidated
financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of a critical audit matter does not
alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matter below,
providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.

Assessment of the qualitative risk factors related to the allowance for credit losses on loans evaluated on a collective basis

As discussed in Notes 1 and 4 to the consolidated financial statements, the Company’s allowance for credit losses as of December 31, 2023 was $13.1
million,  of  which  $13.1  million  was  related  to  the  allowance  for  credit  losses  on  loans  evaluated  on  a  collective  basis  (the  “collective  ACL”).  The
December  31,  2023  collective  ACL  includes  the  measure  of  expected  credit  losses  on  a  collective  (pooled)  basis  for  those  loans  that  share  similar  risk
characteristics. The Company estimated the collective ACL using a weighted-average remaining maturity (“WARM”) model that utilizes expected annual
remaining loan balance, historical loss rates, a reasonable and supportable forecast, and reversion adjustments. Additionally, the collective ACL includes
subjective qualitative risk factors that are likely to cause estimated credit losses to differ from historical experience. Given the Company’s recent historical
loss  experience,  the  impact  of  the  qualitative  risk  factors  related  to  the  collective  ACL  is  a  substantial  percentage  of  the  overall  collective  ACL.  These
qualitative risk

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factors may increase or reduce reserve levels and include adjustments for assumptions related to loan concentrations, lending management experience and
risk tolerance, loan review and audit results, asset quality and portfolio trends, value of underlying collateral, and loan portfolio growth.

We identified the assessment of the qualitative risk factors related to the collective ACL as a critical audit matter. A high degree of audit effort, including
specialized skills and knowledge, and subjective and complex auditor judgment was involved in the assessment due to significant measurement uncertainty.
Specifically, the assessment encompassed the evaluation of the qualitative risk factors related to the collective ACL methodology, including the conceptual
soundness  and  performance  of  the  qualitative  framework.  The  assessment  also  included  the  evaluation  of  qualitative  risk  factors  and  the  related
assumptions.  These  qualitative  risk  factors  and  related  assumptions  are  sensitive  to  variation,  such  that  minor  changes  in  the  assumption  can  cause
significant changes in the estimates.

The following are the primary procedures we performed to address this critical audit matter. We evaluated the design and tested the operating effectiveness
of certain internal controls related to the Company’s measurement of the qualitative risk factors related to the collective ACL estimate, including controls
over the:

•
•
•
•

development of the collective ACL methodology
identification and determination of the assumptions used in the qualitative framework
continued use and appropriateness of changes made to the qualitative framework
analysis of the collective ACL results, trends, and ratios

We evaluated the Company’s process to develop the qualitative risk factors related to the collective ACL estimate by testing certain sources of data, factors,
and assumptions that the Company used, and considered the relevance and reliability of such data, factors, and assumptions. In addition, we involved credit
risk professionals with specialized skills and knowledge, who assisted in:

•
•

•

evaluating the Company’s collective ACL methodology for compliance with U.S. generally accepted accounting principles
evaluating judgments made by the Company relative to the assessment of the qualitative framework by comparing it to relevant Company-specific
metrics and trends and the applicable industry and regulatory practices
evaluating the qualitative framework used to develop the qualitative risk factors and the effect of those factors on the collective ACL compared
with relevant credit risk factors and consistency with credit trends and identified limitations of the underlying quantitative models.

/s/ KPMG LLP

We have served as the Company’s auditor since 1983.

St. Louis, Missouri
February 28, 2024

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ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE

None.

ITEM 9A. CONTROLS AND PROCEDURES

Conclusion Regarding the Effectiveness of Disclosure Controls and Procedures

Under the supervision and with the participation of our management, including our principal executive officer and principal financial officer, we conducted
an evaluation of our disclosure controls and procedures, as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of
1934, as amended (the “Exchange Act”), as of December 31, 2023. Based on this evaluation, our principal executive officer and our principal financial
officer concluded that our disclosure controls and procedures were effective as of December 31, 2023.

Management’s Report on Internal Control Over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as such term is defined in Exchange Act
Rules  13a-15(f)  and  15d-15(f).  All  internal  control  systems,  no  matter  how  well  designed,  have  inherent  limitations.  Therefore,  even  those  systems
determined to be effective can provide only reasonable assurance with respect to financial statement preparation and presentations.

Under the supervision and with the participation of our management, including our principal executive officer and principal financial officer, we conducted
an  evaluation  of  the  effectiveness  of  our  internal  control  over  financial  reporting  based  on  the  framework  in  Internal  Control  –  Integrated  Framework
(2013)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission.  Based  on  our  evaluation  under  this  framework,  our
management concluded that our internal control over financial reporting was effective as of December 31, 2023.

There have not been changes in our internal control over financial reporting that occurred during our fourth fiscal quarter that have materially affected or
are reasonably likely to materially affect our internal control over financial reporting.

The effectiveness of our internal control over financial reporting as of December 31, 2023 has been audited by KPMG LLP, our independent registered
public accounting firm. KPMG LLP’s report, which expresses an unqualified opinion on the effectiveness of our internal control over financial reporting as
of December 31, 2023, is included below.

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Report of Independent Registered Public Accounting Firm

To the Shareholders and Board of Directors
Cass Information Systems, Inc.:

Opinion on Internal Control Over Financial Reporting

We have audited Cass Information Systems, Inc. and subsidiaries’ (the Company) internal control over financial reporting as of December 31, 2023, based
on  criteria  established  in  Internal  Control  –  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway
Commission. In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2023,
based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway
Commission.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated
balance sheets of the Company as of December 31, 2023 and 2022, the related consolidated statements of income, comprehensive income, cash flows, and
shareholders’ equity, for each of the years in the three-year period ended December 31, 2023, and the related notes (collectively, the consolidated financial
statements), and our report dated February 28, 2024 expressed an unqualified opinion on those consolidated financial statements.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of
internal  control  over  financial  reporting,  included  in  the  accompanying  Management’s  Report  on  Internal  Control  Over  Financial  Reporting.  Our
responsibility  is  to  express  an  opinion  on  the  Company’s  internal  control  over  financial  reporting  based  on  our  audit.  We  are  a  public  accounting  firm
registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the
applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable
assurance  about  whether  effective  internal  control  over  financial  reporting  was  maintained  in  all  material  respects.  Our  audit  of  internal  control  over
financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and
testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other
procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting
and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control
over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly
reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit
preparation  of  financial  statements  in  accordance  with  generally  accepted  accounting  principles,  and  that  receipts  and  expenditures  of  the  company  are
being  made  only  in  accordance  with  authorizations  of  management  and  directors  of  the  company;  and  (3)  provide  reasonable  assurance  regarding
prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial
statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of
effectiveness  to  future  periods  are  subject  to  the  risk  that  controls  may  become  inadequate  because  of  changes  in  conditions,  or  that  the  degree  of
compliance with the policies or procedures may deteriorate.

/s/ KPMG LLP

St. Louis, Missouri
February 28, 2024

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ITEM 9B. OTHER INFORMATION

a. None.

b. During the three months ended December 31, 2023, none of the Company's officers or directors adopted or terminated any "Rule 10b5-1 trading

arrangements" or any "non-Rule 10b5-1 trading arrangement," as such terms are defined under Item 408 of Regulation S-K.

ITEM 9C. DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS

Not applicable.

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PART III.

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

Certain information required by this Item 10 is incorporated herein by reference to the following sections of the Company’s definitive Proxy Statement for
its 2024 Annual Meeting of Shareholders (the “2024 Proxy Statement”), a copy of which will be filed with the SEC no later than 120 days after the close of
the fiscal year: “Election of Directors – Proposal 1,” “Executive Compensation and Related Information.”

The  Company  has  adopted  a  Code  of  Conduct  and  Business  Ethics  policy,  applicable  to  all  Company  directors,  executive  officers  and  employees.  The
policy is publicly available and can be viewed on the Company’s website at www.cassinfo.com. The Company intends to satisfy the disclosure requirement
under  Item  5.05  of  Form  8-K  regarding  the  amendment  to,  or  a  waiver  of,  a  provision  of  this  policy  that  applies  to  the  Company’s  principal  executive
officer, principal financial officer, principal accounting officer or controller, or persons performing similar functions, and that relates to any element of the
code of ethics definition enumerated in Item 406(b) of Regulation S-K by posting such information on its website.

There were no material changes to the procedures by which shareholders may recommend nominees to the Board during the fourth quarter of fiscal 2023.

ITEM 11. EXECUTIVE COMPENSATION

Certain information required pursuant to this Item 11 is incorporated herein by reference to the sections entitled “Election of Directors – Proposal 1” and
“Executive Compensation and Related Information” of the Company’s 2024 Proxy Statement, a copy of which will be filed with the SEC no later than 120
days after the close of the fiscal year.

ITEM  12.  SECURITY  OWNERSHIP  OF  CERTAIN  BENEFICIAL  OWNERS  AND  MANAGEMENT  AND  RELATED  STOCKHOLDER

MATTERS

Information  required  pursuant  to  this  Item  12  is  incorporated  herein  by  reference  to  the  section  entitled  “Beneficial  Ownership  of  Securities”  of  the
Company’s 2024 Proxy Statement, a copy of which will be filed with the SEC no later than 120 days after the close of the fiscal year.

Securities Authorized for Issuance under Equity Compensation Plans

The following information is as of December 31, 2023:

Plan Category

Equity compensation plans approved by security
holders 

(1)(2)

Equity compensation plans not approved by security
holders

Total

Number of securities to
be issued upon exercise
of outstanding options,
warrants and rights
(a)

Weighted-average
exercise price of
outstanding
options, warrants
and rights
(b)

Number of securities
remaining available for
future issuance under
equity compensation
plans (excluding
securities reflected in
column (a))
(c)

21,207  $

— 

21,207  $

38.41 

— 

38.41 

978,793 

— 

978,793 

(1) Amount disclosed relates to awards issued and outstanding under the Amended and Restated Omnibus Stock and Performance Compensation Plan (the
“Prior Plan”) and the 2023 Omnibus Stock and Performance Compensation Plan (the "2023 Omnibus Plan"). The 2023 Omnibus Plan was approved
by the Board of Directors in February 2023 and adopted by the Company's stockholders at the 2023 Annual Meeting of Shareholders.

(2) Includes restricted stock units, restricted stock, SARs, and performance-based stock. Performance-based stock is included assuming 100% attainment

of the targets. The actual number of shares of performance-based stock to be

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awarded  at  the  end  of  applicable  performance  periods  ranges  from  0%  to  150%  of  the  target  amount  awarded  depending  on  the  Company’s
achievement of pre-established financial goals.

(3) Amount disclosed relates to the shares available for issuance under the 2023 Omnibus Plan. The Prior Plan terminated in accordance with its terms on

April 17, 2023, and no shares reserved for issuance under the Prior Plan will be made available for future awards under the 2023 Omnibus Plan.

Refer to Note 11 to the consolidated financial statements for information concerning the Prior Plan and 2023 Omnibus Plan.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

Information required by this Item 13 is incorporated herein by reference to the section entitled “Election of Directors – Proposal 1” of the Company’s 2024
Proxy Statement, a copy of which will be filed with the SEC no later than 120 days after the close of the fiscal year.

ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES

Information concerning our principal accountant’s fees and services is incorporated herein by reference to the section entitled “Ratification of Appointment
of Independent Registered Public Accounting Firm – Proposal 3” of the Company’s 2024 Proxy Statement, a copy of which will be filed with the SEC no
later than 120 days after the close of the fiscal year.

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Table of Contents

ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

(a)

The following documents are incorporated by reference in or filed as an exhibit to this report:

PART IV.

(1) and

(2)

Financial Statements and Financial Statement Schedules
Included in Item 8 of this report.

(3)

Exhibits listed under (b) of this Item 15.

(b)

Exhibits

3.1

3.2

3.3

3.4

4.1

10.1

10.2

10.3

10.4

10.5

10.6

10.7

10.8

10.9

10.10

21

23

Restated Articles of Incorporation of Registrant, incorporated by reference to Exhibit 4.1 to Form S-8
Registration Statement No. 333-44499, filed with the SEC on January 20, 1998.

Amendment to Restated Articles of Incorporation, incorporated by reference to Exhibit 3.1 to the current
report on Form 8-K, filed with the SEC on April 19, 2013.

Articles of Merger of Cass Commercial Corporation, incorporated by reference to Exhibit 3.1 to the
quarterly report on Form 10-Q for the quarter ended September 30, 2006.

Second Amended and Restated Bylaws of Registrant, incorporated by reference to Exhibit 3.1 to the
current report on Form 8-K, filed with the SEC on July 21, 2016.

Description of the Registrant’s securities, incorporated by reference to Exhibit 4.1 to the Annual report on
Form 10-K filed with the SEC on February 28, 2020.

Form of Directors’ Indemnification Agreement, incorporated by reference to Exhibit 10.1 to the quarterly
report on Form 10-Q for the quarter ended March 31, 2003.*

Amended and Restated Omnibus Stock and Performance Compensation Plan, incorporated by reference
to Exhibit 10.1 to the current report on Form 8-K, filed with the SEC on April 19, 2013.*

Amendment and Restatement of the Supplemental Executive Retirement Plan, incorporated by reference
to Exhibit 10.2 to the quarterly report on Form 10-Q for the quarter ended September 30, 2007.*

Form of Stock Appreciation Rights Award Agreement, incorporated by reference to Exhibit 10.4 to the
quarterly report on Form 10-Q for the quarter ended September 30, 2007.*

Form of Restricted Stock Award Agreement, incorporated by reference to Exhibit 10.8 to the annual
report on Form 10-K for the year ended December 31, 2016.*

Form of Restricted Stock Unit Agreement, incorporated by reference to Exhibit 10.9 to the annual report
on Form 10-K for the year ended December 31, 2016.*

Description of Cass Information Systems, Inc. Profit Sharing Program, incorporated by reference to
Exhibit 10.7 to the annual report on Form 10-K for the year ended December 31, 2022*

Cass Information Systems, Inc. 2023 Omnibus Stock and Performance Compensation Plan, incorporated
by reference to Exhibit 10.1 to the current report on Form 8-K, filed with the SEC on April 21, 2023.*

Form of Restricted Stock Award Agreement for Employees under the Cass Information Systems, Inc.
2023 Omnibus Stock and Performance Compensation Plan, incorporated by reference to Exhibit 10.2 to
the current report on Form 8-K, filed with the SEC on April 21, 2023.*

Form of Restricted Stock Award Agreement for Non-Employee Directors under the Cass Information
Systems, Inc. 2023 Omnibus Stock and Performance Compensation Plan, incorporated by reference to
Exhibit 10.3 to the quarterly report on Form 10-Q for the quarter ended March 31, 2023.*

Subsidiaries of registrant.

Consent of Independent Registered Public Accounting Firm.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
31.1

31.2

32.1

32.2

97

Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-
Oxley Act of 2002.

Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-
Oxley Act of 2002.

Cass Information Systems, Inc. Clawback Policy

101.INS

XBRL Instance Document.

101.SCH

XBRL Taxonomy Extension Schema Document.

101.CAL

XBRL Taxonomy Extension Calculation Linkbase Document.

101.LAB

XBRL Taxonomy Extension Label Linkbase Document.

101.PRE

XBRL Taxonomy Extension Presentation Linkbase Document.

101.DEF

XBRL Taxonomy Extension Definition Linkbase Document.

104

Cover Page Interactive Data File

* Management contract or compensatory plan arrangement

(c) None.

ITEM 16. FORM 10-K SUMMARY

None.

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Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant
and in the capacities and on the dates indicated.

SIGNATURES

CASS INFORMATION SYSTEMS, INC.

Date: February 28, 2024

Date: February 28, 2024

By

By

/s/ Martin H. Resch

Martin H. Resch
President and CEO
(Principal Executive Officer)

/s/ Michael J. Normile

Michael J. Normile
Executive Vice President and Chief Financial Officer
(Principal Financial and Accounting Officer)

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below on the dates indicated by the following persons on
behalf of the registrant and in their capacity as a member of the Board of Directors of the Company.

Date: February 28, 2024

Date: February 28, 2024

Date: February 28, 2024

Date: February 28, 2024

Date: February 28, 2024

Date: February 28, 2024

Date: February 28, 2024

Date: February 28, 2024

Date: February 28, 2024

Date: February 28, 2024

Date: February 28, 2024

Date: February 28, 2024

By

/s/ Eric H. Brunngraber
Eric H. Brunngraber

By

/s/ Ralph W. Clermont

Ralph W. Clermont

By

/s/ Robert A. Ebel

Robert A. Ebel

By

/s/ Benjamin F. Edwards, IV

Benjamin F. Edwards, IV

By

/s/ Wendy J. Henry

Wendy J. Henry

By

/s/ James J. Lindemann

James J. Lindemann

By

/s/ Ann W. Marr

Ann W. Marr

By

/s/ Martin H. Resch

Martin H. Resch

By

/s/ Sally H. Roth

Sally H. Roth

By

/s/ Joseph D. Rupp

Joseph D. Rupp

By

/s/ Randall L. Schilling

Randall L. Schilling

By

/s/ Franklin D. Wicks, Jr.

Franklin D. Wicks, Jr.

85

 
 
 
 
 
 
 
 
Consent of Independent Registered Public Accounting Firm

Exhibit 23

We consent to the incorporation by reference in the registration statements (No. 333-44497, 333-44499, 033-91456, 033-91568, 333-143411, 333-181772,
333-188504,  and  333-271333)  on  Form  S-8  of  our  reports  dated  February  28,  2024,  with  respect  to  the  consolidated  financial  statements  of  Cass
Information Systems, Inc. and the effectiveness of internal control over financial reporting.

/s/ KPMG LLP

St. Louis, Missouri
February 28, 2024

Exhibit 31.1

I, Martin H. Resch, certify that:

CERTIFICATIONS

1.

2.

3.

4.

I have reviewed this annual report on Form 10-K of Cass Information Systems, Inc.;

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the
statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this
report;

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the
financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in
Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-
15(f)) for the registrant and have:

(a)

(b)

(c)

(d)

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to
ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those
entities, particularly during the period in which this report is being prepared;

Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our
supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for
external purposes in accordance with generally accepted accounting principles;

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the
effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent
fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to
materially affect, the registrant’s internal control over financial reporting; and

5.

The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to
the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

(a)

(b)

All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are
reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal
control over financial reporting.

Date: February 28, 2024

/s/ Martin H. Resch
Martin H. Resch
President and Chief Executive Officer
(Principal Executive Officer)

Exhibit 31.2

I, Michael J. Normile, certify that:

CERTIFICATIONS

1.

2.

3.

4.

I have reviewed this annual report on Form 10-K of Cass Information Systems, Inc.;

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the
statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this
report;

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the
financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in
Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-
15(f)) for the registrant and have:

(a)

(b)

(c)

(d)

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to
ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those
entities, particularly during the period in which this report is being prepared;

Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our
supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for
external purposes in accordance with generally accepted accounting principles;

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the
effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent
fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to
materially affect, the registrant’s internal control over financial reporting; and

5.

The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to
the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

(a)

(b)

All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are
reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal
control over financial reporting.

Date: February 28, 2024

/s/ Michael J. Normile
Michael J. Normile
Executive Vice President and Chief Financial Officer
(Principal Financial and Accounting Officer)

CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32.1

In connection with the Annual Report of Cass Information Systems, Inc. (“the Company”) on Form 10-K for the period ended December 31, 2023, as filed
with  the  Securities  and  Exchange  Commission  on  the  date  hereof  (the  “Report”),  I,  Martin  H.  Resch,  President  and  Chief  Executive  Officer  of  the
Company, certify, pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, that:

(1)

The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)

The  information  contained  in  the  Report  fairly  presents,  in  all  material  respects,  the  financial  condition  and  results  of  operations  of  the
Company.

/s/ Martin H. Resch
Martin H. Resch
President and Chief Executive Officer
(Principal Executive Officer)
February 28, 2024

A  signed  original  of  this  written  statement  required  by  Section  906  has  been  provided  to  Cass  Information  Systems,  Inc.  and  will  be  retained  by  Cass
Information Systems, Inc. and furnished to the Securities and Exchange Commission or its staff upon request.

CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32.2

In connection with the Annual Report of Cass Information Systems, Inc. (“the Company”) on Form 10-K for the period ended December 31, 2023 as filed
with  the  Securities  and  Exchange  Commission  on  the  date  hereof  (the  “Report”),  I,  Michael  J.  Normile,  Executive  Vice  President  and  Chief  Financial
Officer of the Company, certify, pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, that:

(1)

The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)

The  information  contained  in  the  Report  fairly  presents,  in  all  material  respects,  the  financial  condition  and  results  of  operations  of  the
Company.

/s/ Michael J. Normile
Michael J. Normile
Executive Vice President and Chief Financial Officer
(Principal Financial and Accounting Officer)
February 28, 2024

A  signed  original  of  this  written  statement  required  by  Section  906  has  been  provided  to  Cass  Information  Systems,  Inc.  and  will  be  retained  by  Cass
Information Systems, Inc. and furnished to the Securities and Exchange Commission or its staff upon request.

Cass Informaon Systems, Inc.
Clawback Policy
Adopted: October 17, 2023

Purpose.  The  purpose  of  this  Clawback  Policy  of  the  Company  (as  amended  from  me  to  me,  this  “Policy”),  dated  as  of
1.
October  17,  2023  (the  “Adopon  Date”)  is  to  describe  the  circumstances  in  which  current  and  former  Execuve  Officers  will  be
required to repay or return Erroneously Awarded Compensaon to members of the Company Group. The Company has adopted this
Policy to comply with Secon 954 of the Dodd-Frank Wall Street Reform and Consumer Protecon Act of 2010, as codified by Secon
10D of the Exchange Act, Exchange Act Rule 10D-1 promulgated thereunder, and the rules and requirements of Nasdaq (including
Rule 5608 of the Nasdaq lisng rules) (such legal requirements, and rules and requirements of Nasdaq, collecvely, the “SEC/Nasdaq
Clawback Rules”).

Administraon. This Policy shall be administered by the Commiee. The Commiee is authorized to interpret and construe this
2.
Policy  and  to  make  all  determinaons  necessary,  appropriate,  or  advisable  for  the  administraon  of  this  Policy,  and  any  such
determinaons  made  by  the  Commiee  shall  be  in  the  Commiee’s  sole  discreon  and  shall  be  final  and  binding  on  all  affected
individuals.  Except  as  otherwise  required  by  applicable  legal  requirements  or  the  rules  and  requirements  of  Nasdaq,  any
determinaons of the Commiee hereunder need not be uniform with respect to one or more Execuve Officers (whether current
and/or former).

3.

Definions. For purposes of this Policy, the following capitalized terms shall have the meanings set forth below:

“Accounng Restatement” shall mean an accounng restatement due to the material noncompliance of the Company
(a)
with any financial reporng requirement under the securies laws, including any required accounng restatement to correct
an error in previously issued financial statements that is material to the previously issued financial statements, or that would
result in a material misstatement if the error were corrected in the current period or le uncorrected in the current period.

(b)

“Board” shall mean the Board of Directors of the Company.

“Clawback Eligible Incenve Compensaon” shall mean all Incenve-Based Compensaon Received by any current or

(c)
former Execuve Officer on or aer Nasdaq Effecve Date, provided that:

(i)

such Incenve-Based Compensaon is Received aer such individual began serving as an Execuve Officer;

such  individual  served  as  an  Execuve  Officer  at  any  me  during  the  performance  period  for  such  Incenve-

(ii)
Based Compensaon;

such Incenve-Based Compensaon is Received while the Company has a class of securies listed on Nasdaq or

(iii)
any other naonal securies exchange or naonal securies associaon; and

(iv)

such Incenve-Based Compensaon is Received during the applicable Clawback Period.

“Clawback Period”  shall  mean,  with  respect  to  any  Accounng  Restatement,  the  three  completed  fiscal  years  of  the

(d)
Company immediately preceding the Restatement Date and any

transion  period  (that  results  from  a  change  in  the  Company’s  fiscal  year)  of  less  than  nine  months  within  or  immediately
following those three completed fiscal years.

(e)

(f)

(g)

(h)

“Commiee” shall mean the Compensaon Commiee of the Board.

“Common Stock” shall mean the common stock, par value $0.50 per share, of the Company.

“Company” shall mean Cass Informaon Systems, Inc., a Missouri corporaon.

“Company Group” shall mean the Company, together with each of its direct and indirect subsidiaries.

“Erroneously  Awarded  Compensaon”  shall  mean,  with  respect  to  any  current  or  former  Execuve  Officer  in
(i)
connecon  with  any  Accounng  Restatement,  the  amount  of  Clawback  Eligible  Incenve  Compensaon  Received  by  such
current  or  former  Execuve  Officer  that  exceeds  the  amount  of  Clawback  Eligible  Incenve  Compensaon  that  otherwise
would have been Received by such current or former Execuve Officer had such Clawback Eligible Incenve Compensaon
been  determined  based  on  the  restated  amounts  as  reflected  in  connecon  with  such  Accounng  Restatement  and
computed without regard to any taxes paid. .

(j)

“Exchange Act” means the Securies Exchange Act of 1934, as amended.

“Execuve Officer” shall mean any officer as defined in Rule 10D-1(d) (or any successor provision thereof) under the
(k)
Exchange  Act  and  any  execuve  officer  as  defined  in  Rule  5608  (or  any  successor  provision  thereof)  of  the  Nasdaq  lisng
rules.

“Financial  Reporng  Measures”  shall  mean  measures  that  are  determined  and  presented  in  accordance  with  the
(l)
accounng principles used in preparing the Company’s financial statements, and any other measures that are derived wholly
or in part from such measures. For purposes of this Policy, stock price and total shareholder return (and any measures that
are derived wholly or in part from stock price or total shareholder return) shall be considered Financial Reporng Measures.
For the avoidance of doubt, a Financial Reporng Measure need not be presented within the Company’s financial statements
or included in a filing with the SEC.

“Incenve-Based Compensaon”  shall  mean  any  compensaon  that  is  granted,  earned  or  vested  based  wholly  or  in

(m)
part upon the aainment of a Financial Reporng Measure.

(n)

(o)

“Nasdaq” shall mean The Nasdaq Global Select Market.

“Nasdaq Effecve Date” shall mean October 2, 2023 (which is the effecve date of the final Nasdaq lisng standards).

“Received”  shall  mean  when  Incenve-Based  Compensaon  is  received,  and  Incenve-Based  Compensaon  shall  be
(p)
deemed  received  in  the  Company’s  fiscal  period  during  which  the  Financial  Reporng  Measure  specified  in  the  Incenve-
Based Compensaon award is aained, even if payment or grant of the Incenve-Based Compensaon occurs aer the end
of that period.

“Restatement Date” shall mean the earlier to occur of (i) the date the Board, a commiee of the Board or the officer or
(q)
officers of the Company authorized to take such acon if Board acon is not required, concludes, or reasonably should have
concluded, that

the Company is required to prepare an Accounng Restatement, or (ii) the date a court, regulator or other legally authorized
body directs the Company to prepare an Accounng Restatement.

(r)

“SEC” shall mean the U.S. Securies and Exchange Commission.

4.    Recovery of Erroneously Awarded Compensaon.

In the event that the Company is required to prepare an Accounng Restatement, (i) the Commiee shall determine
(a)
the amount of any Erroneously Awarded Compensaon for each applicable current or former Execuve Officer (whether or
not  such  individual  is  serving  as  an  Execuve  Officer  at  such  me)  (the  “Applicable  Execuves”)  in  connecon  with  such
Accounng Restatement, and (ii) the Company will reasonably promptly require the recovery of such Erroneously Awarded
Compensaon  from  any  such  Applicable  Execuve,  and  any  such  Applicable  Execuve  shall  surrender  such  Erroneously
Awarded  Compensaon  to  the  Company,  at  such  me(s),  and  via  such  method(s),  as  determined  by  the  Commiee  in
accordance with the terms of this Policy.

For  Incenve-Based  Compensaon  based  on  (or  derived  from)  stock  price  or  total  shareholder  return  where  the
(b)
amount of Erroneously Awarded Compensaon is not subject to mathemacal recalculaon directly from the informaon in
the  applicable  Accounng  Restatement,  (i)  such  amount  shall  be  determined  by  the  Commiee  based  on  a  reasonable
esmate  of  the  effect  of  the  Accounng  Restatement  on  the  stock  price  or  total  shareholder  return  upon  which  the
Incenve-Based Compensaon was Received, and (ii) the Company will maintain documentaon of the determinaon of that
reasonable esmate and provide such documentaon to Nasdaq.

The  Commiee  shall  determine,  in  its  sole  discreon,  the  method(s)  for  recovering  any  Erroneously  Awarded

(c)
Compensaon from any Applicable Execuve, which may include one or more of the following:

requiring one or more cash payments to the Company Group from such Applicable Execuve, including, but not
(i)
limited  to,  the  repayment  of  cash  Incenve-Based  Compensaon  previously  paid  by  the  Company  Group  to  such
Applicable Execuve;

seeking recovery of any gain realized on the vesng, exercise, selement, sale, transfer or other disposion of
(ii)
any  equity-based  awards  previously  made  by  the  Company  to  such  Applicable  Execuve  and/or,  subject  to
applicable legal requirements, otherwise requiring the delivery to the Company of shares of Common Stock held by
such Applicable Execuve;

(iii) withholding,  reducing  or  eliminang  future  cash  compensaon  (including  cash  incenve  payments),  future
equity awards and/or other benefits or amounts otherwise to be paid or awarded by the Company Group to such
Applicable Execuve;

(iv) offseng amounts against compensaon or other amounts otherwise payable by the Company Group to any
Applicable Execuve;

cancelling,  adjusng  or  offseng  against  some  or  all  outstanding  vested  or  unvested  equity  awards  of  the

(v)
Company held by such Applicable Execuve; and/or

taking  any  other  remedial  and  recovery  acons  with  respect  to  such  Applicable  Execuve  permied  by

(vi)
applicable legal requirements and the rules and regulaons of Nasdaq, as determined by the Commiee.

Notwithstanding anything herein to the contrary, the Company must recover Erroneously Awarded Compensaon from
(d)
any Applicable Execuve pursuant to the terms of this Policy except to the extent that both (1) the Commiee determines
that such recovery would be impraccable, and (2) one of the following condions is met:

the  direct  expenses  paid  to  a  third  party  to  assist  in  enforcing  this  Policy  would  exceed  the  amount  to  be
(i)
recovered, provided that, before concluding that it would be impraccable to recover any amount of Erroneously
Awarded Compensaon based on expense of enforcement pursuant to this clause (i), the Company has (x) made a
reasonable  aempt  to  recover  such  Erroneously  Awarded  Compensaon,  (y)  documented  such  reasonable
aempt(s) to recover, and (z) provided such documentaon to Nasdaq;

recovery would violate home country law where that law was adopted prior to November 28, 2022, provided
(ii)
that,  before  determining  that  it  would  be  impraccable  to  recover  any  amount  of  Erroneously  Awarded
Compensaon  based  on  violaon  of  home  country  law,  the  Company  has  obtained  an  opinion  of  home  country
counsel, acceptable to Nasdaq, that recovery would result in such a violaon, has provided copy of the opinion is
provided to Nasdaq; or

recovery  would  likely  cause  an  otherwise  tax-qualified  rerement  plan,  under  which  benefits  are  broadly
(iii)
available to employees of the Company or the Company Group, to fail to meet the requirements of 26 U.S.C. 401(a)
(13) or 26 U.S.C. 411(a) and regulaons thereunder.

5. No Indemnificaon, Etc. The Company Group shall not (x) indemnify any current or former Execuve Officer against (i) the loss
of  any  Erroneously  Awarded  Compensaon  that  is  repaid,  returned  or  recovered  pursuant  to  the  terms  of  this  Policy,  or  (ii)  any
claims  relang  to  the  Company  Group’s  enforcement  of  its  rights  under  this  Policy,  or  (y)  pay  or  reimburse  any  current  or  former
Execuve Officers for insurance premiums to recover losses incurred under this Policy.

Supersedure.  This  Policy  will  supersede  any  provisions  in  (x)  any  agreement,  plan  or  other  arrangement  applicable  to  any
6.
member of the Company Group, and (y) any organizaonal documents of any enty that is part of Company Group that, in any such
case, (a) exempt any Incenve-Based Compensaon from the applicaon of this Policy, (b) waive or otherwise prohibit or restricts
the  Company  Group’s  right  to  recover  any  Erroneously  Awarded  Compensaon,  including,  without  limitaon,  in  connecon  with
exercising  any  right  of  setoff  as  provided  herein,  and/or  (c)  require  or  provide  for  indemnificaon  to  the  extent  that  such
indemnificaon is prohibited under Secon 5 above.

Amendment;  Terminaon;  Interpretaon.  The  Commiee  may  amend  or  terminate  this  Policy  at  any  me,  subject  to
7.
compliance  with  all  applicable  legal  requirements  and  the  rules  and  requirements  of  Nasdaq.  It  is  intended  that  this  Policy  be
interpreted in a manner that is consistent with the SEC/Nasdaq Clawback Rules. This Policy is separate from, and in addion to, any
other  compensaon  recovery  or  recoupment  policy  of  the  Company  or  any  applicable  provisions  of  plans,  agreements,  awards  or
other arrangements of the Company that provide for the recoupment or recovery of compensaon from Execuve Officers that is
voluntarily adopted by the Company and intended to provide for discreonary recoupment beyond the scope of this Policy and the
SEC/Nasdaq Clawback Rules.

8. Other Recoupment Rights; No Addional Payments.

(a)    Subject to Secon 8(b) of this Policy below, any right of recoupment under this Policy is in addion to, and not in lieu of,
any  other  remedies  or  rights  of  recoupment  that  may  be  available  to  the  Company  Group  pursuant  to  (i)  the  terms  of  any
recoupment provisions in any employment agreement, incenve or equity compensaon plan or award or other agreement,
(ii) any other legal requirements, including, but not limited to, Secon 304 of Sarbanes-Oxley Act of 2002, and (iii) any other
legal rights or remedies available to the Company.

(b)    Notwithstanding anything herein to the contrary, to prevent duplicave recovery:

to  the  extent  that  the  amount  of  any  Erroneously  Awarded  Compensaon  is  recovered  from  any  current  or
(i)
former Execuve Officers under this Policy, the Company will not be entled to recover any such amounts under any
other  compensaon  recovery  or  recoupment  policy  of  the  Company  or  any  applicable  provisions  of  plans,
agreements,  awards  or  other  arrangements  of  the  Company  that  provide  for  the  recoupment  or  recovery  of
compensaon from Execuve Officers; and

to  the  extent  that  any  Erroneously  Awarded  Compensaon  includes  any  amounts  that  have  been  actually
(ii)
reimbursed to the Company Group from any Applicable Execuve pursuant to Secon 304 of the Sarbanes-Oxley Act
(any such amounts that have been reimbursed to the Company Group, the “Applicable SOX Recoupment Amount”),
the amount of any Erroneously Awarded Compensaon to be recovered from any such Applicable Execuve shall be
reduced by the Applicable SOX Recoupment Amount.

Successors. This Policy shall be binding and enforceable against all current and former Execuve Officers and their beneficiaries,

9.
heirs, executors, administrators or other legal representaves.