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FY2023 Annual Report · CI Games S.A.
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Annual  
Report

Accelerating success.

L E T T E R   T O 
S H A R E H O L D E R S

Colliers’ resilient 2023 performance 
was rooted in diversified revenues, 
enterprising culture, and top talent,  
all of which will continue to fuel our  
growth for decades to come.

Colliers delivered solid financial results in 2023 in the face of 

challenging economic conditions. During the year, Outsourcing 

& Advisory and Investment Management grew rapidly, partially 

offsetting market-driven revenue declines in transaction services 

caused by higher interest rates and debt availability.  

Over the past seven years, Colliers has taken deliberate, strategic 

steps to become a more diversified and resilient professional 

services and investment management company. Today, more than 

70% of our earnings come from high-value recurring services. With 

our exciting pipeline of new growth opportunities, we will continue 

to scale our business geographically and across all service lines. 

During 2023, Colliers remained on the offensive, completing three 

important additions to our Engineering and Project Management 

businesses in the U.S. and Asia Pacific after a record year of growth in 

2022. In Investment Management, we raised $3 billion in new capital 

in a soft fundraising environment and deployed capital across our 

alternatives, infrastructure, traditional real estate and credit asset 

classes, taking advantage of favourable pricing conditions.

Our intense focus on creating value for shareholders, together 

with our enterprising culture, has always been the differentiator. 

Culture takes years to establish and then nurture, making it difficult 

for others to replicate. Our leadership teams around the world 

are incentivized to make smart and informed business decisions 

quickly. We empower them to seize opportunities and adapt to 

changing circumstances to ensure our clients receive the best 

possible advice and execution. 

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Photographed,  from left to right:  Christian Mayer Chief Financial OfficerJay S. Hennick Global Chairman  & Chief Executive Officer Chris McLernon Chief Executive Officer,  Real Estate ServicesColliers Annual Report | 2023Further, the strength of our culture enables us to find and 

retain top talent and attract new opportunities to Colliers 

under our unique partnership philosophy. Executives of 

businesses we’ve acquired are motivated to continue to 

accelerate their success through equity retention, access 

to our global brand and resources, and the freedom to 

operate in an entrepreneurial environment. I am proud 

of our 19,000 professionals and teams around the world 

who share a belief in collaboration, integrity, work ethic, 

thinking differently and acting with agility to achieve 

outstanding results. 

As a leader in the industry, Colliers plays an important role 

in tackling major challenges such as climate change and 

inequality. We remain committed to furthering our efforts 

– from setting and achieving ambitious sustainability 

targets for our own operations to providing intelligent 

ESG expertise and solutions for our clients. In December, 

we signed the World Green Building Council’s Net Zero 

Carbon Buildings Commitment, calling for emissions from 

buildings globally to be halved by 2030. 

Harrison Street invests in life sciences assets that offer quality spaces for 
advancements in global health. Lincoln Yards | Chicago, IL

Colliers Engineering & Design professionals provide multi-discipline services 
and innovative, sustainable solutions for clients’ complex problems.

Building an increasingly diverse workforce and a sense of 

belonging is also a key priority. We place heavy emphasis 

on inspiring talent to reach their highest potential, 

providing excellent career advancement opportunities, 

fostering an inclusive environment, and treating our 

people fairly. Last year, Colliers was recognized by Forbes 

as one of the World’s Best Employers and World’s Top 

Companies for Women and was included in The Globe & 

Mail’s Women Lead Here list of companies with the 

highest executive gender diversity.

In 2023, we also launched Colliers Gives, our global 

volunteer program designed to bring our people 

together and make a difference in communities where 

we live and work. We are doing more every day to 

weave ESG into the fabric of our organization and 

accelerate our positive impact. Full details are available 

in our annual Global Impact Report.

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Colliers Global Impact Report | 2022Colliers Annual Report | 2023Equipping our people with the best technology and data is 

another ingredient of our success. We are focused on providing 

unrivalled insights, simplifying processes, and building strong 

operating applications across our global organization. Looking 

forward, I am excited about taking our global data platform to 

the next level and making measured investments in productivity, 

efficiency, risk management, and data governance that will 

enable future growth.

With our proven business model, strength of culture, as well as 

our exceptional leadership teams and people, I have never been 

more optimistic about our future.

For almost 30 years, we have delivered 
approximately 20% compound annual 
investment returns for shareholders – 
an enviable record of achievement that 
speaks volumes about the Colliers Way 
of operating. 

Thank you to our clients, Board of Directors, business leaders, 

professionals, and fellow shareholders for your ongoing 

partnership, commitment, and support as we continue to 

strengthen our competitive position and build a premier, trusted 

global professional services and investment management firm. I 

have great confidence that Colliers is well positioned to succeed 

for many years to come.

Jay S. Hennick, CM

Global Chairman  
and Chief Executive Officer

2 0 2 3   H I G H L I G H T S

Expanded Investment 
Management

Our Investment Management business 
grew 29% in 2023. We raised $3 billion 
in a soft fundraising environment 
and deployed capital across our 
alternatives, infrastructure, traditional 
real estate and credit asset classes, 
taking advantage of favourable pricing 
conditions. We launched five new 
products and committed strategic 
capital to accelerate our product 
development and fundraising.

Scaled Outsourcing  
& Advisory

Acquisitions in the U.S., Australia 
and New Zealand helped us capture 
increasing demand, augment recurring 
revenues, diversify our service mix, 
and grow our capabilities.

Strengthened Capital 
Markets and Leasing

We executed a major growth initiative 
to bolster our debt advisory and 
mortgage platform across the U.S., 
which now includes more than 150 
debt advisors who are fully integrated 
into our Colliers offices. We have 
more than doubled our origination 
capabilities over the past 18 months, 
positioning the business to capture 
significant market share as transaction 
volumes normalize.

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Colliers Annual Report | 2023W H Y   I N V E S T   I N   C O L L I E R S ?

Experienced team with 
proven track record

•  29-year record of delivering approximately 20% 

CAGR in total shareholder return

•  More than $3.5 billion invested in strategic 

acquisitions over 19 years

Enterprising culture 
drives success

Diversified and high 
value recurring  
earnings create 
resilience

Asset-light  
business model

Compelling  
growth prospects, 
industry dynamics

•  Unique enterprising culture attracts and retains the 

highest caliber professionals

•  Growth mindset and partnership philosophy across  

the entire organization 

•  More than 30% inside ownership aligns leadership  

with investors, clients, and shareholders

•  Globally balanced and highly diversified services 
provide both stability and growth opportunity

•  More than 70% of earnings generated from high-value 
recurring services* including Investment Management 
and Outsourcing & Advisory, augmented by essential 
Leasing and Capital Markets services

•  Collaboration across business segments offers 

unparalleled growth opportunities

•  Strong operating cash flow and modest CAPEX enable 

Colliers to reinvest in further growth

•  Modest leverage and strong balance sheet provide  

ample capacity to grow

•  Proven record of disciplined capital allocation focused  

on return on invested capital

•  $430+ billion global market 

•  Massive opportunity to increase market share, 

consolidate and add services in a highly fragmented, 
growing, and global industry

•  Highly visible growth trends across all service lines 

Annual  
revenue

$4.3B

Countries we  
operate in 

66

Assets under 
management

$98B

Professionals

19,000

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Colliers office | New York, U.S.Colliers Annual Report | 2023$4,459

$4,335

$4,089

$3,046

$2,787

$631

$595

$544

F I N A N C I A L 
H I G H L I G H T S

$359

$361

$6.99

$6.18

$5.35

$4.67 $4.18

2019

2020

2021

2022

2023

2019

2020

2021

2022

2023

2019

2020

2021

2022

2023

(US$ thousands, except per share amounts)

Year ended December 31

2023

2022

2021

2020

2019

Operations

Revenues

Operating earnings (loss) 1

Net earnings (loss) 1

Financial Position

Total assets

Long-term debt 2

Financial leverage 3

Shareholders’ equity

Earnings Data

Adjusted EBITDA 4

Diluted net earnings (loss) per common share 1

Adjusted EPS 5

Diluted weighted average common shares 
outstanding (thousands)

 $4,335,141 

$4,459,487

$4,089,129

$2,786,857

$3,045,811

 300,935 

 144,691 

332,496

194,544

(131,501)

(237,577)

164,578

94,489

218,197

137,585

 $5,482,126 

$5,098,177

$3,873,730

$3,292,167

$2,892,714

 1,502,639 

1,439,099

531,054

479,895

611,404

 2.2 

1.8

0.3

1.0

1.4

 850,490 

493,374

585,269

586,109

517,299

 $594,993 

$630,525

$544,338

$361,442

$359,476

 1.41 

5.35 

1.05

6.99

(9.09)

6.18

1.22

4.18

2.57

4.67

 46,274 

43,918

42,920

40,179

39,981

Cash dividends per common share

 0.30 

0.30

0.20

0.10

0.10

1 2021 figures include $471.9 million settlement of Long-Term Incentive Arrangement (LTIA) with the Company’s Chairman & CEO. 
2 Excluding warehouse credit facilities and convertible notes.
3 Financial leverage expressed in terms of (long term debt less cash) / pro forma adjusted EBITDA , in accordance with debt agreements. 
4 Adjusted EBITDA is defined as net earnings before income tax, interest, depreciation, amortization, gains attributable to mortgage servicing rights, acquisition-related items, restructuring costs,  stock-based 
compensation expense, settlement of LTIA and loss on disposal of operations.
5 Adjusted EPS is defined as diluted net earnings per common share, adjusted for the effect, after income tax, of non-controlling interest redemption increment, amortization, gains attributable to mortgage 
servicing rights, acquisition-related items, restructuring costs, stock-based compensation expense, settlement of LTIA and loss on disposal of operations.

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Colliers Annual Report | 2023  
  
D I V E R S I F I E D 
P R O F E S S I O N A L   S E R V I C E S 

We have a compelling 
combination of recurring 
services and transaction 
services and a fully integrated, 
top-tier global brand and 
platform to meet the needs of 
real estate investors, owners 
and occupiers. 

Investment Management 

Colliers is a leading, highly differentiated global 
real asset and alternative asset investment 
manager. With $98 billion in assets under 
management*, we are focused on delivering 
superior risk-adjusted returns to our investors. 
Our operations include Harrison Street, Basalt 
Infrastructure , Rockwood Capital, Versus 
Capital, and Colliers Global Investors. We 
generate long-term, recurring management 
fee streams primarily from long-dated and 
perpetual investment funds. 

Outsourcing & Advisory 

Leasing and Capital Markets 

Recurring, contractual and long-duration 
revenue streams stemming from Engineering 
& Design, Project Management, Property 
Management, Valuation & Appraisal and 
Mortgage Servicing are positively changing 
Colliers’ composition into a more balanced and 
resilient diversified professional services firm. 
We continue to make significant investments 
around the globe to further strengthen and 
scale these high-value services.  

Leasing and Capital Markets services are 
fundamental to our business and essential for 
clients. We provide leasing and transaction 
services for commercial real estate occupiers, 
owners, and investors as well as debt and 
equity origination and placement services. Our 
transaction services work collaboratively with 
our Outsourcing & Advisory and Investment 
Management businesses to help clients 
maximize their investment returns.

* Please refer to “Reconciliation of non-GAAP financial measures” section in the MD&A available on SEDAR at www.sedar.com 

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Colliers Annual Report | 2023N O T I C E   O F   
S H A R E H O L D E R S   
M E E T I N G

The virtual annual meeting of the shareholders 
will be held on April 2, 2024 at 11:00am ET 

Global Head Office

1140 Bay Street, Suite 4000
Toronto, Ontario, Canada
M5S 2B4
Phone: 416 960 9500

Registrar & Transfer Agent

TSX Trust Company
Phone: 1 866 393 4891
Email: tmxeinvestorservices@tmx.com

Stock Exchange Listing

CIGI - NASDAQ Global Select Market
CIGI - Toronto Stock Exchange

Learn more about how we accelerate  
success at corporate.colliers.com,  
X @Colliers or LinkedIn.

ABOUT COLLIERS

Colliers (NASDAQ, TSX: CIGI) is a leading diversified professional services and investment management company. 

With operations in 66 countries, our 19,000 enterprising professionals work collaboratively to provide expert 

real estate and investment advice to clients. For more than 29 years, our experienced leadership with significant 

inside ownership has delivered compound annual investment returns of approximately 20% for shareholders. 

With annual revenues of $4.3 billion and $98 billion of assets under management, Colliers maximizes the 

potential of property and real assets to accelerate the success of our clients, our investors and our people.

Accelerating success.