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CloudCoCo Group plc

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FY2019 Annual Report · CloudCoCo Group plc
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CLOUDCOCO GROUP PLC 
Annual Report 2019 

 
 
 
 
 
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“ W E   A R E   U LT R A- R E S P O N S I V E ,   D I F F E R E N T  
I N   O U R   A P P R O A C H   A N D   C R E AT I V E .  

W E   E N G A G E   Q U I C K LY   A N D   A I M   T O  
D E L I G H T   A LWAY S   B Y   B U I L D I N G  
PA S S I O N AT E   W O R K I N G   R E L AT I O N S H I P S  
W I T H   O U R   P R O S P E C T S ,   C L I E N T S ,  
C O N N E C T I O N S   A N D  C O L L A B O R AT I V E  
PA R T N E R S .  

W E   W I L L   C O N T I N U E   T O   G E N E R AT E  
F A N TA S T I C   R E S U LT S   F O R   T H E   P E O P L E  
W H O   T R U LY   B E L I E V E   I N   U S   A N D   A C T   I N   A  
U N I Q U E ,   E N E R G E T I C ,   F L E X I B L E   A N D  
T R A N S PA R E N T   WAY   AT   A L L   T I M E S .  

T H E   F U T U R E   S TA R T S   N O W ”  

A n d y   M i l l s   –   C E O  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Contents 

Strategic report 

2 

4 

6 

7 

Chairman’s statement 

Business overview 

Financial review 

Risks and risk management 

Corporate governance 

9 

10 

14 

16 

18 

Board of Directors  

Corporate governance report 

Remuneration report 

Directors’ report 

Statement of Directors’ responsibilities 

Financial statements 

19 

23 

24 

25 

26 

27 

47 

50 

51 

52 

57 

Independent Auditor’s report  

Consolidated income statement 

Consolidated statement of financial position 

Consolidated statement of changes in equity 

Consolidated statement of cash flows 

Notes to the consolidated financial statements 

Independent Auditor’s report (parent company)  

Statement of financial position (parent company) 

Statement of changes in equity (parent company) 

Notes to the parent company financial statements  

Directors, Secretary and advisers 

CloudCoCo Group plc Annual Report 2019 

1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Chairman’s statement  

The last few months have seen significant change for CloudCoCo Group plc (formerly Adept4 plc) (“Adept4” or the “Company”, and 
together  with  its  subsidiaries  the  “Group”)  as  we  begin  our  journey  of  returning  the  Group  to  growth,  profitability  and  delivering 
improved shareholder value. 

Following the acquisition of CloudCoCo Limited on 21 October 2019, the Company's name was changed to CloudCoCo Group plc 
(“CloudCoCo Group”) on 29 November 2019. The results contained within this report reflect trading for the year ended 30 September 
2019 (“FY19”) and as such relate to the period prior to the recent changes within the business.  The Company is therefore referred 
to under its former name of Adept4 in the context of last year’s performance. 

As  the  challenges  of  FY19  have  been  well-documented  in  previous  shareholder  reports  and  detailed  commentary  is  provided 
elsewhere, I have instead focused on the steps taken by the Board to move the Group forward in a positive way. 

Overview and strategy 
As previously reported, the Group has been challenged in the recent past by the general level of economic uncertainty in the market 
coupled with the investments made in a new sales team during the previous financial years not delivering the results the Board had 
expected. Continued delays in new sales in FY19 led to the Group experiencing monthly Trading Group EBITDA1 and cash losses. 
As a result, and in order to protect the cash reserves of the Group whilst the Board considered the strategic options available to the 
Company, the decision was taken to focus on the Group’s existing customer base with less emphasis on new business acquisition. 
Whilst this led to reduced revenue and gross profit, it requires a significantly lower operating cost base and therefore a cost reduction 
programme was implemented which completed in March 2019.  

The performance of the Group was further affected by the loss, in April 2019, of a customer contract which had generated £0.7 
million of revenue in the year ended 30 September 2018. The combined effect of these changes meant that during the year, the 
Group returned to modest levels of monthly Trading Group EBITDA profit generation and reduced levels of monthly net cash outflows 
(after plc costs and debt service costs).  

The Company explored several strategic options and the Board concluded that the acquisition of CloudCoCo Limited (“CloudCoCo”) 
(the “Acquisition”) represented the best opportunity to return to growth and generate long-term value for all stakeholders.  

CloudCoCo was established in September 2017 and started trading in April 2018. It was formed by the former sales directors of 
Redcentric plc (a UK managed service provider) and offers a variety of cloud computing services, IT hardware, managed IT services, 
voice and connectivity solutions via its partner ecosystem, aiming to provide its customers with a simplified approach to IT services. 
Though only recently established, CloudCoCo has a very strong and experienced sales and business development team which had 
already shown its ability to win new business using its agile sales methodology.   

The Acquisition completed on 21 October 2019 and was facilitated by the issue of 218,160,568 ordinary shares of 1 penny each in 
the share capital of the Company, representing a total value of £7.2 million at completion. At the same time Andy Mills, Chairman of 
CloudCoCo, joined the board of Adept4 as Chief Executive Officer. 

We are pleased with the progress Andy and the senior management teams of both businesses have made so far. Some details of 
the progress to date are given below and we look forward to updating the market further as the team continue to make progress. 

Financing 
In 2016, the Company issued unsecured loan notes with a value of £5.0 million to BGF Investments L.P. (“BGF”). These loan notes 
were repayable between 2021 and 2023 and carried a coupon of 8% per annum, payable quarterly.  In addition, BGF held 50 million 
options in the Company at an exercise price of 6 pence per share. 

On completion of the Acquisition, £1.5 million of the loan notes were waived and cancelled by BGF, reducing the Company’s liability 
to £3.5 million. MXC Guernsey Limited, a wholly owned subsidiary of MXC Capital Limited (“MXC”), who currently hold 15.2% of the 
shares in the Company, purchased the remaining £3.5 million loan notes from BGF and restructured their terms. The loan notes now 
carry a coupon of 12% per annum which is rolled up, compounded annually and payable only at the end of the term. The term of the 
loan notes has been extended to October 2024 with no repayment due until that date unless the Company chooses to repay early. 
At the same time, MXC extended a £0.5 million, 2 year, working capital facility to the Company with interest charged at a rate of 12% 
per annum on amounts drawn down. 

As part of the refinancing package, MXC also cancelled the warrants it held over 5% of the then issued and to be issued share 
capital of Adept4 and BGF’s options were repriced to 0.35 pence. BGF exercised all of its options in October 2019 (and sold the 
resulting shares issued) and, as MXC no longer holds warrants in the Company, the only obligations over the Company’s shares 
are in respect of outstanding staff share options.  As part of the Acquisition, the Board agreed to put in place a management incentive 
scheme over an amount equal to up to 15% of the Company’s post-Acquisition share capital to motivate and retain certain key staff.  
It is envisaged that this scheme will be implemented during the current financial year. 

People 
Having the right management team in place is key to the success of our business. The Acquisition brought a strong team which have 
been able to complement and enhance our existing management team. Andy Mills, former Chairman of CloudCoCo, has joined the 
Board of Adept4 as Chief Executive Officer, focussing on driving the growth of the enlarged Group. Mark Halpin (founder and former 
Chief Executive Officer of CloudCoCo) is leading the Group’s business development activities. 

The  Company  has  recently announced a  further  key  appointment,  with  Mike  Lacey  taking  on  the  role  of  full time  Chief  Financial 
Officer (“CFO”), a role previously performed on an interim, part-time basis by Jill Collighan, CFO of MXC.  Jill will continue on the 
Board as a non-executive director. 

CloudCoCo Group plc Annual Report 2019 

2

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Chairman’s statement (continued)  

We previously announced Tom Black’s intention to step down from the Board as a non-executive director once a suitable 
replacement has been found. The search for a replacement for Tom is well underway and he will therefore stand down as a non-
executive director at this year’s Annual General Meeting. I would like to place on record my thanks to Tom for all of his work over 
the past 7 years and especially during the recent difficult times. 

Given the enormous change which has taken place within Adept4 in the past year, I would, once again, like to take this opportunity 
to thank our dedicated staff. There have been many examples of our people simply continuing to work very hard to produce great 
outcomes  for  our  customers  despite  the  significant  challenges  we  have  faced,  and  I  would  like  to  assure  them  of  the  Board’s 
appreciation. 

FY19 results 
As  explained  above,  the  challenges  of  the  past  few  years  have  been  well-documented  and  significant  change  has  already  been 
effected in the Company in the first few months of the current financial year.  The Acquisition was completed 3 weeks after the end 
of FY19, with the new management team therefore only joining after the year end.  As stated above, these results therefore reflect 
the performance of the legacy Adept4 business only and for that reason, to avoid any confusion, the Company is referred to under 
its former name of Adept4 in the context of last year.  

As a result of the Board’s decision to focus on existing customers rather than the generation of new sales, together with the loss of 
the customer announced in April 2019, revenue for FY19 decreased to £7.3 million (2018: £10.2 million) with gross profits of £3.7 
million (2018: £5.7 million).  

Trading overheads fell by 23% to £4.0 million (2018: £5.1 million), reflecting the cost reduction programme undertaken during the 
year.  The resultant Trading Group EBITDA for the year was a loss of £0.2 million (2018: profit of £0.6 million).   

After all costs and income, including, inter alia, restructuring costs and an impairment charge of £3.0 million (2018: £2.6 million) in 
respect of the Group’s intangible assets in its legacy businesses (see Note 10), the operating loss for the year was £5.0 million (2018: 
loss of £3.4 million) with a retained loss for the year after tax of £5.2 million (2018: loss of £3.8 million).  

Post-year end progress 
Significant work has been undertaken since the completion of the Acquisition.  The rebrand of the Group to CloudCoCo  and the 
change of the Company’s name to CloudCoCo Group plc were completed on 29 November 2019 at which point the Group’s new 
website was launched.  The staff from both companies are integrating well, leading to a more-settled team.  Steady progress has 
been made with improving customer service which in turn is leading to improved relationships with customers and is opening up new 
opportunities within the base.   
The strong sales pedigree of the CloudCoCo team is already being proven as the number, and value, of sales opportunities grow.  
The  team  has already  had  success securing wins with six new customers,  including one of  the  UK’s  largest  automotive  dealers, 
competing against large traditional IT services companies, leveraging our security solutions and vendor partnerships.  
The entire team is focussed on the four key objectives of the business for the new financial year.  These are: 

Increasing sales; 

1. 
2.  Reducing customer churn; 
3.  Reducing costs whilst ensuring the business can deliver high levels of service; and  
4.  Returning to net cash generation. 

Whilst seemingly simple objectives, it is important that the business returns to basics to ensure the underpinning fundamentals are 
right in order to drive improved performance.  All staff are focused on the delivery of these objectives and the benefits are already 
being  seen.  Performance  against  these  objectives  will  be  detailed  in  subsequent  reports  on  a  continuing  basis.    The  Group  has 
achieved management’s forecasts for the first quarter of the new financial year and work continues to strengthen its propositions in 
key growth areas of security and hybrid cloud computing. 

Outlook 
The past couple of years have clearly been extremely challenging for the business. However, with the acquisition of CloudCoCo we 
believe we now have the right platform and the right team to re-invigorate the business. There are significant opportunities to improve 
performance by increasing customer satisfaction through improved customer service, which will enable more sales to the existing 
customer base as well as driving new customer sales. In addition, by harnessing CloudCoCo’s proven and experienced salesforce 
with our existing operations, we believe that there is a clearly defined opportunity to return the Group to growth whilst benefitting from 
the headroom the refinancing has provided us.   We can now look forward with renewed confidence. 

Simon Duckworth  

Non-Executive Chairman 
14 February 2020 

1earnings before net finance costs, tax, depreciation, amortisation, plc costs, separately identifiable items and share-based payments 
(see calculation on page 23)  

CloudCoCo Group plc Annual Report 2019 

3

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Business overview 

What we do 
First and foremost, CloudCoCo Group is a people-led business. With a skilled team of Microsoft, cloud, telephony, hardware, cyber 
security,  support  and  connectivity  experts  we  unlock  business  optimisation  and  transformation,  team-working,  cost  savings, 
streamlined workflows and innovative solutions to business problems for clients of all sizes. 

The  Group’s  knowledge,  gained  through  employees  with  multiple  years  of  industry  experience,  helps  our  customers  create  a 
competitive edge, by providing IT solutions that underpin and support our customers’ business activities. We have a burning passion 
to delight people with every aspect of our service and provide the alternative to the archaic managed IT services models. We also 
champion putting the power back into the hands of customers, offering easy-to-use self-service options and knowledge and skills 
transfer. 

At CloudCoCo Group we seek to be highly responsive and provide customers with modern and innovative solutions to achieve their 
objectives, achieved through collaborative partnerships with IT solution and service providers, distributors and vendors. Our 24/7 UK 
response team, together with our strategic consulting and professional services team, provides exactly what businesses need from 
IT right now and into the future. 

The revenue generated by CloudCoCo Group typically comes from three core areas of our business: contracted recurring managed 
services, professional services and the sale of associated hardware and other products. 

As many of the Enterprise-class technologies which underpin our product suite can be provided “as a service”, we provide our clients 
with exactly what is required to support their needs in accordance with business demands, billed on a monthly basis, based on what 
is consumed. 

Our market 
The CloudCoCo Group customer base spans all aspects of the UK market and the requirements for each can be quite different. We 
typically see businesses more inclined to look for a single organisation to provide as many services as possible across IT, telephony 
and connectivity providing them with a “one stop shop” approach. As we move towards the medium and large enterprise clients, we 
typically see these look to a more specialist provider for different aspects of the services they require. These customers will generally 
start with a specific service from CloudCoCo Group which addresses a particular business need and will then engage in additional 
solution discussions once the initial service is being successfully delivered. With the depth and breadth of our technology offering, 
together with our specialist teams and our flexible service options, we are ideally placed to grow our existing enterprise accounts 
whilst continuing to service and support our overall base.  

In addition to its private sector customer base, the Group has a number of public sector clients and we have experienced an increase 
in requests to transact business through recognised government procurement frameworks.  

Our technology 
As  part  of  our  drive  to  engage  quickly  and  delight  our  customers,  we  have  continued  the  development  of  our  technical  skills, 
accreditations, competencies and our engagement with key vendor partners across our key strategic managed service sectors.  

We utilise industry leading technology products and services from a number of vendor partners, including Microsoft, Mitel and Fortinet 
in delivering our managed service offering. 

This year we have been awarded the Microsoft “Gold Cloud Platform” competency, which validates our continuously evolving tech 
intensity in cloud technologies, identity management, systems management, virtualisation, storage and networking. We have also 
secured “Silver Data Platform” partner status which demonstrates our competencies in collecting and managing diverse data types 
and  versatile  database  platforms.    As  a  business  we  have  also  retained  two  further  Microsoft  silver  competencies  in  Application 
Development and Cloud Solutions. 

Telephony services continue to drive strong opportunities for the Group, in both the traditional telecoms market – where we sell, 
install and support systems from Mitel, a market leading voice technology company – and in new technologies, such as integrated 
solutions from Microsoft based on their Teams unified communication and collaboration platform.  We increasingly see customers 
looking  to  introduce  Microsoft  Teams  into  their  business  as  the  basis  for  modernised  team  working.  We  have  added  further 
functionality to our offering, with the introduction of a contact centre product called Anywhere365. This software application, which 
works  directly  with  Microsoft  Teams,  provides  additional  multichannel  communication  functionality  (telephone,  text,  e-mail,  social 
media and web chat). With the Group’s capability across the telephony market, we are ideally placed to continue to sell to and support 
clients  requiring  traditional  infrastructure  and  provide  a  migration  strategy  for  those  that  want  to  move  to  the  new  collaboration 
platforms. 

CloudCoCo Group continues to see significant interest across its security portfolio, including the innovative Paranoid EPR (Endpoint 
Protection  &  Response)  solution  from  US  based  company  Nyotron.  This  interest  has  led  to  introductions  into  large  enterprise 
organisations and businesses that are currently at varying stages of the sales cycle. The Group continue to have exclusivity within 
the UK for Paranoid, whilst also making sales in mainland Europe over recent months. The Paranoid solution’s approach to post 
execution damage protection provides CloudCoCo Group with clear differentiators and offers a unique selling point against alternative 
solutions available. 

CloudCoCo Group plc Annual Report 2019 

4

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Business overview (continued) 

Additionally, in the cyber security market, we have built on our strong relationship with Fortinet to sell security and threat detection 
solutions. Given our post year sales success, we are due to become a Fortinet Gold partner and have already executed on some of 
our healthy growing pipeline in this area.  

The need to interrogate data from multiple applications, information stores and bring this all together to provide analytical intelligence, 
collaboration and real-time reporting is driving new conversations in our customer base, especially with the ability to use tools such 
as PowerBI and PowerApps, and this is expected to provide the Group with new revenue streams. We have a team of in-house 
developers and, additionally, we have agreed a partnership with a "nearshore" development provider to supplement our own software 
development capabilities in a cost efficient and scalable manner to allow us to maximise revenue opportunities. 

Summary and outlook 
As detailed above, we have made progress against our key objectives during the year, but this was tempered by certain challenges 
faced by the Group. Going forward, following the acquisition of CloudCoCo Limited and our debt refinancing, we look forward with 
renewed confidence. The priorities are to maintain our strong relationships with existing customers, and to re-energise new sales 
generation through a strengthened sales team. 

CloudCoCo Group plc Annual Report 2019 

5

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial review 

Revenue and gross margin  
As detailed in the Chairman’s statement, following the decision to focus on existing customers rather than new sales generation, 
Group revenue for the year to 30 September 2019 was below that generated in the previous financial year, at £7.3 million (FY18: 
£10.2 million). This produced a gross profit of £3.7 million (FY18: £5.7 million) representing a gross margin of 51.4% (FY18: 56.0%). 
The reduction in margin predominantly relates to the recurring services segment, as explained below. 

The analysis of revenue and gross profit from each of our operating segments of recurring services, product sales and professional 
services is shown in Note 3 and is detailed below. 

Recurring services 
Revenues from recurring services were £5.2 million (FY18: £7.1 million), generating a gross profit of £2.9 million (FY18: £4.2 million) 
and  a  gross  margin  of  56%  (FY18:  60%).  We  continue  to  see  a  reduction  in  the  gross  profit  from  recurring  services  due  to  the 
migration of certain services from our infrastructure to that of a third party (such as Microsoft), in line with our asset-light strategy. 
Whilst initially resulting in some margin reduction, this strategy reduces risk and cost of ownership for us and allows us to provide 
customers with best-of-breed solutions with the ability to sell a wider range of services to the customer. Our revenue in this sector 
was  further  affected  by  the  cancellation  of  a  contract  by  a  major  customer  who  generated  £0.7  million  of  revenue  in  FY18,  as 
announced on 8 April 2019. We continue to dispute the validity of the cancellation of this contract and are currently seeking legal 
redress. 

The proportion of our total revenue derived from recurring services continued to be high at 71% (FY18: 70%). 

Product sales 
Consistent with our strategy of focussing on sales with existing customers, revenues from product sales were lower than those in 
FY18 at £1.4 million (FY17: £2.0 million) generating a gross profit of £0.3 million (FY18: £0.4 million) and gross margin of 20% (FY18: 
22%). 

Professional services 
Revenues  from  professional  services  were  £0.7  million  (FY18:  £1.1  million)  generating  a  gross  profit  of  £0.6  million  (FY18:  £1.0 
million) as permanent employee costs are included in overheads. Following our cost reduction programme, certain projects are now 
outsourced using third party contractors, resulting in a fall in margin to 79% (FY18: 94%). 

Operating performance, costs and EBITDA 
Aside  from  revenue,  gross  profit  and  cash  balances,  one  of  our  main  financial  key  performance  indicators  is  our  Trading  Group 
EBITDA – our operational trading performance before plc costs. 

Excluding plc costs of £0.4 million (FY18: £0.5 million) and following the successful implementation of our cost reduction programme, 
our trading overheads during the year fell by 23% to £4.0 million (FY18: £5.1 million), of which staff costs comprised 84% (FY18: 
88%). As a result of the cost reduction programme, during the year the Group returned to modest levels of monthly Trading Group 
EBITDA profit, however, the total Trading Group EBITDA for the year was a loss of £0.2 million as a result of an increase in certain 
provisions following a year-end review (FY18: £0.6 million profit).  

Separately identifiable items 
During the year we incurred certain costs which were not directly related to the generation of revenue and trading profits. Given their 
size and nature, they have been classified as separately identifiable items within the Consolidated Income Statement. These items 
totalled £3.2 million of which £3.0 million relates to the impairment of goodwill and other intangible assets on previous acquisitions 
and £0.2 million relates to integration and reorganisation costs.  

Net finance expenses 
During the year the Group incurred net finance costs of £0.6 million (FY18: £0.6 million). £0.4 million of this was a cash cost in relation 
to the interest on the BGF loan notes and £0.2 million related to the release to the income statement of the fair value adjustments in 
respect of these loan notes. 

Loss for the period  
The Group incurred non-cash costs including total amortisation and depreciation charges of £1.0 million (FY18: £1.0 million) and a 
share-based payments charge of £0.1 million (2018: £0.1 million). After accounting for a deferred tax credit of £0.4 million (2018: 
£0.2 million) the reported loss for the year after tax was £5.2 million (FY18: £3.8 million). 

Statement of Financial Position and cash 
Cash balances at 30 September 2019 were £0.3 million (FY18: £1.4 million) whilst net debt was £4.0 million (FY18: £2.7 million). Net 
debt comprises cash balances of £0.3 million less the fair value of the BGF loan notes of £4.3 million. 

The main components of the Group’s cash flows during the year were as follows:  

 

 

 

cash used in operating activities of £0.6 million (after the payment of separately identifiable costs of £0.2 million and plc costs 
of £0.4 million); 

£0.1 million settlement of Chess dispute paid in October 2018; and  

financing interest payments of £0.4 million. 

At 30 September 2019, following the impairment charge in respect of its intangible assets, the Group had negative net assets of £1.1 
million (FY18: net assets of £4.0 million). 

Post-period  end,  in  October  2019,  significant  refinancing  took  place  as  part  of  the  Acquisition.  Further  details  are  given  in  the 
Chairman’s statement and in Note 23.  As a result of this refinancing, together with the Acquisition, the Group has now returned to a 
positive net asset position. 

CloudCoCo Group plc Annual Report 2019 

6

 
 
 
 
Risks and risk management  

Principal risks and uncertainties 
The Group is affected by a number of risks and uncertainties, not all of which are wholly within its control as they relate to the wider 
macroeconomic and legislative environment within which the Group operates. In addition, we have seen caution evident in some of 
our target markets due to the uncertainty surrounding Brexit.  

The Board has overall responsibility for the Group’s system of internal control and for reviewing its effectiveness. Responsibility for 
implementing sound and effective systems of internal control has been delegated by the Board to senior management. The purpose 
of  the  system  of  internal  control  is  to  manage  and  mitigate  rather  than  entirely  eliminate  the  risk  of  failure  to  achieve  business 
objectives and can only provide reasonable, but not absolute, assurance against material misstatement or loss.  

The  Directors  have  established  an  organisational  structure  with  clear  operating  procedures,  lines  of  responsibility  and  delegated 
authority. There are clear procedures for capital investment appraisal and approval, contract risk appraisal and financial reporting 
within a comprehensive financial planning and accounting framework.  

The Group’s risk register is reviewed on a quarterly basis for additions, changes and mitigation strategies. This review is overseen 
by the Company Secretary, who ensures the appropriate level of action and reports by exception to the Board.  

Given the size of the Group it is not considered necessary to establish an internal audit function.  

The key financial risks of the Group are detailed in Note 22 to the consolidated financial statements. The key non-financial risks that 
the Group faces are listed below. 

Non-financial risks  
The key operational risk the Group faces is the general economic outlook. The Group has chosen to invest in a sector that has shown 
resilience through the economic cycle; however, there is no guarantee that this can continue and, should there be a reduction in 
demand in this sector, then revenues, margin, profitability and cash flow could all be affected adversely.  

This following list highlights the key risks and uncertainties that the Group can seek to mitigate by a choice of appropriate strategies; 
however, this list is not intended to be exhaustive.  

Reputational risk  
The nature of the Group’s business is such that it provides a service which its customers depend upon and any significant or lengthy 
period of service disruption would materially affect its customers and adversely impact upon the Group’s reputation in the market.  

The  Group  constantly  monitors  performance  and  availability  and  responds  quickly  to  any  service  outages.  Wherever  possible  it 
ensures that there are no single points of failure in its service delivery infrastructure and where there are these are clearly reflected 
in service levels made available to customers.  

Commercial risk  
We seek to mitigate commercial and operational risks through operating policies, credit control procedures and strong relationships 
with customers and suppliers built on mutual trust.  

The Group does have reliance on a number of suppliers for specific IT technologies. However, in such cases it seeks, where possible, 
to  have alternative  resellers  open  to it to  purchase  from  and  it  also seeks  to  add  value through  its  development capability  which 
should reduce the risk of supplier loss.  

Technology risk  
The market in which the Group operates has the potential for significant technological change, which could undermine the Group’s 
delivery capabilities.  

The Group monitors technology developments through close links with suppliers and through a team with significant experience and 
expertise in this sector. This is augmented with the addition of product specialists, who are able to more readily identify new trends, 
product developments, etc. in their sphere of excellence, where deemed necessary.  

Key resources  
Commensurate with an organisation of the Group’s size is the dependence placed upon certain key personnel, including executive 
and senior management who have significant experience within the Group and IT sector and who would be difficult to replace.  

The Group continues to seek to mitigate these risks through the continued strengthening of middle management in the key areas of 
finance, operations and technology and through the use of bonuses and employee options to incentivise and reward key staff.  

Contractual liabilities  
In instances where the Group’s services or products fail to meet agreed timescales or standards there is a risk that the Group will be 
exposed to claims for contractual liabilities as a result of failure.  

The Group seeks to mitigate these risks through the following methods:  

 

contractual reviews prior to execution by legal advisers where the contract is material and differs from the Group’s standard 
terms and conditions;  

  where products or services are being resold, the Group seeks to take no additional risk by simply seeking to back terms and 

conditions from its suppliers; and  

 

only accepting a level of contractual liability which is commensurate with insurance policies and the value of the contract.  

CloudCoCo Group plc Annual Report 2019 

7

 
 
 
 
Risks and risk management (continued) 

Legacy liabilities 
As part of the acquisition process of any business, the Group ensures significant due diligence is undertaken on the target. This 
process includes both internal due diligence and due diligence carried out by external experts. There can be no guarantee that the 
due diligence performed will identify all issues existing within a target company at the point of acquisition. To mitigate this risk, the 
Board ensures that suitable warranties are given by vendors of the acquired businesses. There can be no guarantee, however, that 
such warranties will be sufficient to provide full recompense for any losses suffered by the Company as a result of such issues. 

Regulatory compliance 
The  Group  provides  services,  some  of  which  are  in  regulated  markets.  The  Group  must  maintain  compliance  with  applicable 
regulations.  Regulated  services  may  also  be  affected  by  price  changes.  In  both  cases,  there  is  risk  of  an  adverse  impact  on 
the Group’s business, financial and operational position. 

The Group carefully monitors proposed or adopted regulatory changes to assess the impact that such changes have on its business 
operations or its customers. 

Malicious activity and data protection 
The  Group  operated  in  the  technology  and  software  sector  and  as  a  result  has  information  assets  that  could  be  compromised, 
disrupted or lost as a result of malicious activity. 

The Group operates protective equipment to defend against malicious attacks and has staff policies in place to enforce good practice 
on data security. 

Acquisitions 
Integrating acquisitions and the associated change management can take a period of time. The Group may lose existing customers 
or the customers of an acquired entity as a result of an acquisition. The Group also may lose key personnel, either from the acquired 
entity or from itself, as a result of an acquisition.  

The  Group  has  an  experienced  management  team,  with  a  proven  track  record  of  integrating  businesses  and  managing  change. 
Appropriate due diligence is undertaken by the Company’s advisers prior to the completion of an acquisition and appropriate incentive 
schemes are put in place for certain key personnel.  
Brexit 
The Group purchases and provides the majority of its goods and services within the UK. However, some vendors reside outside the 
UK and it is possible that prices may be affected by changes in duties and tariffs arising from any new UK trading agreements. 

The Group carefully monitors price risk and will ensure customer quotes enable prices to reflect changes in duties and tariffs.   

CloudCoCo Group plc Annual Report 2019 

8

 
 
 
 
 
 
Board of Directors 

Andy Mills 
Chief Executive Officer 
Andy Mills over the past 25 years has managed and helped to grow numerous technology businesses. Andy co-founded Intrinsic 
Networks which he sold to a buy and build IT services company and has held a number of senior leadership positions. He has worked 
successfully  in  the  technology  industry  as  sales  director  and  managing  director  and  was  most  recently  the  sales  director  of  Tax 
Systems plc which was a successful public company until it was taken private in 2019 by a private equity company. Andy was the 
chairman of CloudCoCo Limited at the time of the acquisition by the Company. 

Andy joined the Board as Chief Executive Officer on 21 October 2019. 

Mike Lacey 
Chief Financial Officer 
Mike Lacey is a chartered accountant with over 30 years of experience working in senior finance roles across a variety of sectors. 
Mike’s career started at Ernst & Young followed by roles at AMEC plc, Kwik Save Group plc and the Co-operative Group then as 
Finance Director of Calyx UK Limited. Between 2013 and 2017 Mike was Finance Director at Character World Limited and has also 
run his own consultancy business and has worked with clients ranging from SME’s to £750m turnover companies on projects such 
as turnarounds, fundraising and business sales. 

Mike joined the Board as full time Chief Financial Officer on 21 January 2020.  

Simon Duckworth 
Non-Executive Chairman 
Simon Duckworth OBE DL is Non-Executive Chairman. Simon holds a number of non-executive positions in the public and private 
sectors and is currently Chairman of Baring Targeted Return Fund and the Senior Non-Executive Board Member at the Serious Fraud 
Office (SFO). He was a Non-Executive Director of Fidelity’s flagship European Investment Trust, Fidelity European Values plc, for a 
decade, and has sat on the boards of a number of AIM-quoted companies as a non-executive director, including Accumuli plc from 
2010 until its sale to NCC plc in 2015.  

A University of Cambridge graduate, Simon is a former Chairman  of the City of London Police Authority and currently chairs the 
Economic Crime Board of the City of London Police. He worked closely with the Home Office as Chairman of the National Olympics 
Security Oversight Group and is a Non-Executive Director of the Association of Police and Crime Commissioners. 

Simon is the Chair of the Remuneration Committee and a member of the Audit Committee. 

Dr Tom Black 
Non-Executive Director 
Tom Black is co-founder and Chairman of Thruvision plc, an AIM-quoted business focused on the people-screening sector of the 
global homeland security market. Thruvision was previously named Digital Barriers and changed when it divested its video security 
business  in  2017.  Prior  to  setting  up  Digital  Barriers  in  2009,  Tom  was  Chief  Executive  of  Detica  Group  plc  where  he  led  the 
management buyout in 1997, the Group’s flotation on the London Stock Exchange in April 2002 and, ultimately, the acquisition by 
BAE  Systems  in  2008.  Tom  is  also  a  Non-Executive  Director  of  Herald  Investment  Trust  plc  and  a  Trustee  of the  Black  Family 
Charitable Trust. 

Tom is the Chair of the Audit Committee and a member of the Remuneration Committee. 

Jill Collighan 
Non-Executive Director 
A Chartered Certified Accountant, Jill has over 15 years of operational experience at plc board level specialising in finance, human 
resources,  investor  relations  and  corporate  finance.  As  well  as  her  role  with  Adept4,  Jill is CFO  of  one  of  the  Group’s  major 
shareholders,  MXC  Capital  Limited,  the AIM-quoted  technology-focused  adviser  and  investor.  From 2004  to  2014  Jill was  Group 
Finance Director of the AIM-quoted mobile technology provider 2ergo Group plc. Until January 2020, Jill also undertook the role of 
Chief Financial Officer of Adept4. 

CloudCoCo Group plc Annual Report 2019 

9

 
 
 
 
 
 
 
 
 
 
 
Corporate governance report 

The Company is committed to operating proper standards of good corporate governance and has established a corporate governance 
model based on the key principles of the Quoted Companies Alliance Corporate Governance Code (“QCA Code”). The following 
outlines how the Company addresses the ten broad governing principles defined in the QCA Code. The Non-Executive Chairman is 
responsible for corporate governance and the overall leadership of the Board and ensuring its effectiveness. 

The Company operates a business model and growth strategy that promotes the generation of shareholder value through the growth 
and retention of recurring revenue streams. The Company promotes professionalism, openness, honesty and integrity between its 
customers, staff, shareholders and suppliers. 

Principle 1 – Establish a strategy and business model which promote long-term value for shareholders. 

Goals: 
As a public company we are focused on delivering value for both our shareholders and customers and have three goals that drive 
our business: 

  Deliver shareholder value 
  Provide high levels of customer satisfaction 
  Differentiate our service through expertise, innovation and successful execution of solutions 

Purpose: 
The purpose of the business is to generate shareholder value and help our customers achieve their business goals and objectives 
through the profitable delivery of IT as a Service (“ITaaS”) . ITaaS provides customers with exactly the right amount of technology 
and support that they need, ensuring that they only pay for what they receive. 

Strategy:  
The  company  currently  delivers  ITaaS  to  business  customers  by  leveraging  strong  partnerships  and  a  single  operating  platform 
established from the integration of several businesses. Our strategy is to: 

Transform the way our customers use and pay for IT 
Leverage our expertise to provide all customers with a corporate IT department experience 
Lead our customers on their journey from on-premise to the cloud 

 
 
 
  Partner with the best public cloud and application providers 
  Cross-sell IT and telephony services to customers 
 
  Develop and expand an innovative portfolio of solutions 
  Stay close to the customer, small enough to care and large enough to cope 

Focus on growing our recurring revenues through organic growth 

Principle 2 – Seek to understand and meet shareholder needs and expectations. 

CloudCoCo Group is committed to open communication with all its shareholders. The Chief Executive Officer and Chief Financial 
Officer are primarily responsible for investor relations. 

The Company values the views of its shareholders and recognises their interest in the Group’s strategy and performance, Board 
membership and quality of management. The Company believes it is important to explain business developments and financial results 
to its shareholders, to understand shareholder concerns, and to ensure that suitable arrangements are in place to ensure a balanced 
understanding of the issues and concerns of major shareholders. 

The principal method of communication with private investors is via the Company’s Annual Report and Accounts, Interim Reports, 
the  Annual  General  Meeting  and  other  relevant  announcements  that  are  maintained  on  the  Group’s  investor  website, 
www.cloudcoco.co.uk. As appropriate, business-related announcements may also be published there if the Group considers them to 
be of significant interest to shareholders. 

Shareholders are given the opportunity to raise questions at the Annual General Meeting and the Directors are available both before 
and  after  the  meeting  for  further  discussion  with  shareholders.  The  Annual  General  Meeting  is  used  to  communicate  with  all 
shareholder and investor groups, and they are encouraged to participate. The Chairmen of the Audit and Remuneration Committees 
are available to answer questions. Separate resolutions are proposed on each issue so that they can be given proper consideration 
and there are resolutions to receive the Annual Report and Accounts and the report on Directors’ remuneration. The Company counts 
all proxy votes and will indicate the level of proxies lodged on each resolution, after it has been dealt with by a show of hands. 

Meetings are offered to major institutional shareholders to discuss strategy, financial performance and investment activity immediately 
after the full year and interim results announcements. The non-executive Directors are available to meet with major shareholders if 
such meetings are required. Feedback from such meetings with shareholders is provided to the Board to ensure that the Directors 
have a balanced understanding of the issues and concerns of major shareholders. 

The Board receives share register analysis reports to monitor the Company’s shareholder base and help identify the types of investors 
on the register. 

CloudCoCo Group plc Annual Report 2019 

10

 
 
 
 
 
 
 
 
 
 
 
Corporate governance report (continued) 

Principle 3 – Take into account wider stakeholder and social responsibilities and their implications for long-term success.  

The Company regards its shareholders, employees, customers, suppliers, advisors and others as the wider stakeholder group. 

Management prioritises its relationships with customers and staff and effort is directed to ensuring they are managed appropriately. 
Regular reviews are undertaken to ensure any issues are addressed promptly. 

The Company records and regularly reviews customer service levels. There is a feedback system in place representing customer 
success, the results of which are measured and acted upon to ensure the drive for constant improvement is met. 

The Company’s internal stakeholders are its employees. The Group is committed to employment policies which follow best practice, 
based  on  equal  opportunities  for  all  employees,  irrespective  of  sex,  gender  reassignment,  race,  disability,  sexual  orientation, 
pregnancy and/or maternity, marital or civil partner status, religion or belief or age. 

Employee involvement in the Group is encouraged, as achieving a common awareness on the part of all employees of the financial 
and economic factors affecting the Group plays a major role in maintaining good relations with them. Employees receive regular 
updates from the Chief Executive Officer on the Company’s progress and new initiatives via monthly staff updates and regular town 
hall meetings, which offers an opportunity for them to raise queries or issues. Employees are also surveyed on a quarterly basis to 
measure satisfaction and solicit feedback to improve the business. 

Principle 4 – Embed effective risk management, considering both opportunities and threats, throughout the organisation. 

The  Board  has  established  a  risk  register  relating  to  the  Company’s  business.  At  least  annually,  it  meets  to  consider  the 
appropriateness  of  the  risks  identified  and  the  mitigating  action  taken  by  management  on  a  risk  by  risk  basis  focusing  on  those 
deemed most critical. 

For further details of the Company’s approach to risk and its management, please refer to the Risk Management and Principal Risks 
section of the Strategic Report as set out above. 

The  Board  has  also  set  out  a  policy  defining  the  Group’s  compliance,  procedures  and  position  regarding  the  prevention  of  the 
facilitation of tax evasion as defined by the Criminal Finances Act 2017. 

Principle 5 – Maintain the Board as a well-functioning, balanced team led by the Chair.  

The size of the board is considered to be appropriate to the current size and character of the Group. The majority of the non-executive 
directors are independent of management and any business or other relationships which could interfere with the exercise of their 
independent  judgement.  Each  non-executive  director  is  expected  to  devote  a  minimum  of  one  day  per  month  to  the  Company’s 
business, plus any additional time which may be required to fulfil their duties. 

The Board directs the Group's activities in an effective manner through regular monthly board meetings and monitors performance 
through timely and relevant reporting procedures which enable risks to be assessed and managed. During this financial year, 12 
monthly board meetings were held with all Directors then in office present in person or via conference call. 

Operational management of the Group is delegated to the Managing Director of the trading business and the Senior Management 
Team, who meet regularly with the Chief Financial Officer to review current business performance, sales activity, operational projects, 
customer service, human resourcing matters and other day to day activities. 

Detailed  Board  packs  include  information  on  all  revenue  streams  and  financial  performance  and  are  circulated  ahead  of  Board 
meetings.  Key  issues  are  highlighted  and  explained,  providing  Board  members  with  sufficient  information  to  enable  a  relevant 
discussion in the Board meeting. The Chief Financial Officer attends the Company’s senior management meetings and updates the 
Board accordingly on any issues and developments. 

Principle 6 – Ensure that between them the directors have the necessary up-to-date experience, skills and capabilities.  

The Board members and their relevant experience and skills are detailed on page 9. The Non-Executive Chairman believes that, as 
a whole, the Board has a suitable mix of skills and competencies covering all essential disciplines bringing a balanced perspective 
that is beneficial both strategically and operationally and will enable the Company to deliver its strategy. 

The  Board  consists of  two executive  directors and three  non-executive  directors, of whom Simon  Duckworth  and  Tom Black are 
considered independent. The nature of the Company’s business requires the Directors to keep their skillset up to date. Updates to 
the Board on regulatory matters are given by the Company’s professional advisers when appropriate. 

In addition to the support provided by the Company’s retained professional advisers (Nominated Adviser, lawyers, auditor and M&A 
adviser), external consultants are engaged when needed to advise on any relevant matters. External advisers attend Board meetings 
or committee meetings as invited by the Non-Executive Chairman to report and/or discuss specific matters relevant to the Company. 

CloudCoCo Group plc Annual Report 2019 

11

 
 
 
 
 
 
 
 
 
 
Corporate governance report (continued) 

Principle 7 – Evaluate Board performance based on clear and relevant objectives, seeking continuous improvement. 

Board performance effectiveness process 
The Chairman is responsible for the regular evaluation of the Board’s performance and that of its committees and individual Directors. 

In  2017,  the  Directors  took  part  in  an  independent  Board  Effectiveness  exercise  that  gathered  feedback  and  measured  the 
performance and effectiveness of the Board across a number of parameters including: 

 
 
 
 
 
 
 
 
 
 

setting, guiding and monitoring group strategy; 
standard of internal reporting; 
channels of communication; 
support of management with appropriate challenge; 
structure and effectiveness of meetings; 
appropriate use of external advisors; 
quality debate and appropriate preparation; 
compliance with governance, legislation and regulation; 
focus on future vs past; and 
skills of board members. 

The Board intend to carry out the next evaluation during 2020. 

Succession planning and Board appointments 
The  Remuneration  Committee  meets  as  and  when  necessary  to  consider  the  appointment  of  new  executive  and  non-executive 
directors, although the Board as a whole takes responsibility for succession planning. Board members all have appropriate notice 
periods so that if a Board member indicates his/her intention to step down, there is sufficient time to appoint a replacement, whether 
internal or external. 

Each  director  is  required  to  offer  themselves  for  re-election  at  least  once  every  three  years  as  per  the  Company’s  Articles  of 
Association. Dr Tom Black is currently the longest serving Board member having been appointed in 2013. Tom has indicated his 
intention  to  step  down  from  the  Board  at  this  year’s  Annual  General  Meeting.  A  suitable  replacement  for  Tom  is  currently  being 
sought. 

Board appointments are made after consultation with advisers including the Nominated Adviser who undertakes due diligence on all 
new potential Board candidates. 

Principle 8 – Promote a corporate culture that is based on ethical values and behaviours. 

The Board recognises that core values provide a framework which influences every level of the Group. Under guidance from the 
Board, the Chief Executive Officer takes the lead in developing and promoting the corporate culture and ensures that employees 
understand the business values and behaviours required to ensure that we perform as one team to deliver our business goals and 
maintain good employee relations. 

The Company’s environmental and health and safety policies are as follows: 

Environmental policy 
The Group acknowledges the importance of environmental matters and where possible uses environmentally friendly policies in its 
offices, such as recycling and energy-efficient practices. 

Health and safety 
The Group aims to provide and maintain a safe working environment for all colleagues and visitors to its premises, and to comply 
with all relevant UK health and safety legislation. Health and safety matters are delegated to representatives within the business, who 
can raise any issues arising via a number of means, including the corporate risk register whose highest rated risks are reviewed 
periodically by the Board. 

Principle 9 – Maintain governance structures and processes that are fit for purpose and support good decision-making by the 
Board.  

On behalf of the Board, the Chief Executive Officer has overall responsibility for managing the day to day operations of the Company 
and the Board as a whole is responsible for monitoring performance against the Company’s goals and objectives. The individual 
Board members’ specific responsibilities, contributions and skills are set out on page 9. 

The Board has established two standing Committees, the Audit Committee and the Remuneration Committee. Membership of both 
the Audit Committee and the Remuneration Committee during the year under review was exclusively non-executive. 

A nominations committee would be established should it be required. Simon Duckworth is Chairman of the Remuneration Committee 
and  Dr  Tom  Black is  Chairman  of  the Audit  Committee.  Terms of  reference  for  the  Committees  are available  on  the  Company’s 
website. 

CloudCoCo Group plc Annual Report 2019 

12

 
 
 
 
 
 
 
 
 
 
Corporate governance report (continued) 

Principle 10 – Communicate how the company is governed and is performing by maintaining a dialogue with shareholders and 
other relevant stakeholders. 

The  Company  maintains  a  regular  dialogue  with  key  stakeholders  including  shareholders  to  enable  interested  parties  to  make 
informed decisions about the Group and its performance. 

Historical annual reports and notices of general meetings can be found in the Financial Reports section of the Group’s website. 

The Board discloses the results of Annual General Meetings and these can be found in the Regulatory News section of the website. 
Historically, the Board has not disclosed proxy voting numbers to those attending the meetings, but in order to improve transparency, 
the Board has committed to announcing proxy voting results in future. In the event that a significant portion of voters have voted 
against a resolution, an explanation of what actions it intends to take to understand the reasons behind the vote will be included. 

The Audit Committee meets at least twice a year, although the Company's Auditors or any member of the Audit Committee may 
request  a  meeting  at  any  time,  should  they  consider  that  one  is  necessary.  The  role  of  the  Audit  Committee  is  to  make 
recommendations to the directors and shareholders, in relation to the appointment, re-appointment and removal of the Company’s 
Auditors and to approve their remuneration and terms of engagement. Prior to the commencement of each annual or interim audit, 
the Audit Committee will discuss and agree the nature and scope of the audit with the Auditors and in discussion with them, will 
monitor  the  integrity of  the  financial  statements of  the  Group  and  approve any  formal  announcements  relating to  the  Company’s 
financial performance. 

The Audit Committee develops and implements policies on the engagement of the Auditors to supply non-audit services and will 
report to the Directors, identifying any matters where the Audit Committee considers that action or improvement is needed, making 
recommendations as to the steps to be taken. 

The Audit Committee is authorised by the Board to investigate any activity within its terms of reference and may seek information it 
requires from any employee of the Company. The Audit Committee may seek outside professional advice at the cost of the Company, 
in order to secure any relevant experience or expertise it considers necessary to fulfil its duties. 

The terms of reference of the Remuneration Committee and its report can be found below. 

CloudCoCo Group plc Annual Report 2019 

13

 
 
 
 
 
 
Remuneration report  

Remuneration Committee 
The Remuneration Committee determines, on behalf of the Board, the Group’s policy for executive remuneration and the individual 
remuneration  packages  for  the  Executive  Directors.  In setting  the  Group’s  remuneration  policy,  the  Remuneration  Committee 
considers a number of factors, including the following: 

 

 

 

salaries and benefits available to Executive Directors of comparable companies; 

the need to attract and retain Executives of an appropriate calibre; and 

the need to ensure continued commitment of Executives to the Group’s success through appropriate incentive schemes. 

The Committee meets at least once a year. 

Remuneration of Executive Directors 
No Executive Directors received any salary during the year.  

Remuneration of Non-Executive Directors 
The  fees  paid  to  the  Non-Executive  Directors  are  determined  by the  Board.  They  are  not  entitled  to  receive  any  bonus  or  other 
benefits. Non-Executive Directors’ letters of appointment are on a three-month rolling basis. 

Directors’ remuneration 
Details of individual Directors’ emoluments for the year (excluding employer’s National Insurance contributions) are as follows: 

Fees and salaries 

2019
£’000

2018
£’000

Other benefits 
2019
£’000

                 Totals  
2019 
£’000 

2018 
£’000 

Non-Executive 

S Duckworth 

T Black 

Executive 

J Collighan1  

N Deman (in office 20 March 2018 to  
30 September 2018) 

I Winn (resigned 20 March 2018) 2 

36

32

72

—

—

36

32

30

76

70

Total 

140

244

—

—

—

—

—

—

—

— 

— 

— 

— 

(29) 

(29) 

2018
£’000

36

32

30

76

41

36 

32 

72 

— 

— 

140 

215

1 Jill Collighan’s services are secured under a secondment agreement with MXC Advisory Limited. All fees are paid to MXC Advisory Limited and  
   the agreement contains a notice provision of 3 months. 
2 Included in “Other benefits” are the costs of share options issued in accordance with IFRS 2 Share-based Payments as follows: 

Name of Director 
I Winn (resigned 20 March 2018) 

2019
£’000
                - 

2018
£’000
(30)

Directors’ interests in shares 
The  interests  of  the  Directors  in  the  Ordinary  Shares  of  the  Company  at  30  September  2019  together  with  their  interests  as  of 
14 February 2020 were as follows: 

Name of Director 
T Black  
S Duckworth 

14 February 
2020
Number
8,842,199
6,900,000

30 September
2019
Number
8,842,199
5,700,000

MXC Advisory Limited, who provides the services of Jill Collighan, is a wholly owned subsidiary of MXC Capital Limited, which had 
a 29.9% holding in the shares of the Company at 30 September 2019. This holding subsequently reduced to 15.2% on 21 October 
2019, following the issue of new shares. See Note 23 for further details. MXC Capital Limited held warrants over 5% of the share 
capital of the Company at 30 September 2019, as detailed in Note 7. 

CloudCoCo Group plc Annual Report 2019 

14

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Remuneration report (continued) 

Directors’ interests in share options 
No  Directors  held  options  over  the  Ordinary  Shares  of  the  Company  or  any  other  share  incentives  at  30  September  2019.  Two 
directors of the Company’s subsidiaries have been granted options over the shares of the Company as follows: 

D Griffiths (resigned 20 Nov 19) 
D Giddens 
D Giddens 
D Giddens 

1 October
2018
3,800,000
83,333
207,692
1,135,000

Granted in
the year
—
—
—
—

Lapsed during
the year

30 September
2019
— 3,800,000
—
(83,333)
—
207,692
— 1,135,000

Exercise
price
1.0p
30.0p

Date when
Exercisable
31 Mar 20
9 Jul 11
— 24 Mar 18
28 Sep 19

9.0p

Expiry date
31 Mar 27 
9 Jul 19
24 Mar 25
28 Sep 26

All of the 5,142,692 options in place at 30 September 2019 have been granted under the terms of the Company’s approved EMI 
share option scheme. 

By order of the Board 

Simon Duckworth 
Chairman, Remuneration Committee 
14 February 2020 

CloudCoCo Group plc Annual Report 2019 

15

 
 
 
 
 
 
 
 
Directors’ report 

The Directors present their Annual Report on the affairs of the Group, together with the financial statements and Auditor’s report, for 
the year ended 30 September 2019. 

Principal activities 
The  principal  activity  of  the  Group  is  the  provision  of  IT  as  a  Service  to  small  and  medium-sized  enterprises  in  the  UK.  Further 
information can be found in the Strategic Report on pages 2 to 8. 

Corporate governance 
The statement on corporate governance on pages 10 to 13 is included in the Directors’ Report by way of reference. 

Results and dividends 
The Group’s loss on ordinary activities after taxation was £5.2 million (FY18: loss of £3.8 million). The audited financial statements 
of the Group are set out on pages 19 to 46. The Directors do not propose a dividend for the year ended 30 September 2019 (FY18: 
£nil). 

Strategic review 
The information satisfying the strategic review requirements is set out in this report on pages 2 to 8. 

Going concern 
The Group had cash balances of £0.3 million at 30 September 2019, and total debt (comprising of asset finance agreements and 
loan notes at fair value) of £4.3 million, of which only £0.1 million was due within twelve months. However, after the year end, there 
was a refinancing, the impact of which was to replace the £5.0  million BGF loan notes with £3.5 million of loan notes from MXC 
Guernsey Limited (a wholly owned subsidiary of MXC Capital Limited). Interest on the MXC loan notes is rolled up and will be paid 
on redemption in October 2024. In addition, MXC has provided the Group with a £0.5 million working capital facility, on which interest 
is payable. This facility is repayable by October 2021. 

The Group had negative net assets at 30 September 2019 totalling £1.1 million compared to positive net assets at the end of FY18 
of £4.0 million. The acquisition of CloudCoCo Limited after the year end and the refinancing referred to above have returned the 
Group to a positive net assets position due to the issue of share capital of £7.2 million at completion and a reduction in the fair value 
of loan notes of £1.3 million. 

The acquisition of CloudCoCo Limited after the year end and the refinancing above was the outcome of the Board’s strategic review 
of the business and the options available. The acquisition brought together the sales and marketing skillset of CloudCoCo Limited 
with the technical knowledge and product suite of Adept4. 

After reviewing the forecast sales growth, budgets and cash projections, including sensitivity analysis on the key assumptions, for 
the next twelve months and beyond the Directors have reasonable expectations that the Group and the Company have adequate 
resources to continue operations for the foreseeable future, being a period of at least one year from the date of approval of these 
financial statements. Furthermore, taking into account the assurance of ongoing support from a significant shareholder, which the 
Directors  reasonably  believe has  sufficient resources to provide  such  support, the  Directors  continue  to adopt  the  going  concern 
basis in preparing these financial statements. 

Directors 
The present membership of the Board is as follows:  

Andy Mills, Chief Executive Officer (appointed 21 October 2019) 
Mike Lacey, Chief Financial Officer (appointed 21 January 2020) 
Simon Duckworth, Non-Executive Chairman 
Dr Tom Black, Non-Executive Director 
Jill Collighan, Non-Executive Director  

The names and biographical details of the current Directors of the Company are given on page 9.  

Dr Tom Black will not be offering himself for re-election at the forthcoming Annual General Meeting. 

Details  of  Directors’  interests  in  the  Company’s  shares,  service contracts  and  remuneration  are  set  out  in  the  Directors’  
Remuneration Report on pages 14 and 15.  

Fees in relation to Jill Collighan are paid to MXC Advisory Limited a subsidiary of MXC Capital Limited which has a 15.2% holding in 
the shares of the Company (shareholding at 30 September 2019: 29.9%) and which holds loan notes in the Company to the value of 
£3.5 million. No other Director had a material interest in any significant contract with the Company or any of its subsidiaries during 
the year. 

The  Company  maintains  liability  insurance  for  its  Directors  and  Officers.  The  Directors  and  Officers  have  also  been  granted 
a qualifying third-party indemnity provision under the Companies Act 2006. That indemnity provision has been in force throughout 
the year and remains in force at the date of this report. 

Share warrant instruments 
There were no new share warrants issued during the year. Details of the existing share warrants remaining in force can be found in 
Note 7 to the consolidated financial statements. 

CloudCoCo Group plc Annual Report 2019 

16

 
 
 
 
  
 
 
 
Directors’ report (continued) 

Issue of shares 
At the general meeting held on 25 March 2019, shareholders granted authority to the Board under the Articles and Section 551 of 
the Companies Act 2006 (the “Act”) to exercise all powers of the Company to allot relevant securities up to an aggregate amount of 
up to one-third of the authorised share capital of the Company, up to the amount specified in the resolutions. At the same meeting 
shareholders granted authority to the Board under the Articles and Section 570 of the Act to exercise all powers of the Company to 
allot  relevant  securities  wholly  for  cash  up  to  an  aggregate  amount  of  up  to  10%  of  the  share  capital,  without  application  of  the 
statutory pre-emption rights contained in Section 561(1) of the Act. 

Post-balance sheet events 
Details of post-balance sheet events are given in Note 23. 

Financial risk management and objectives 
Details of financial risk management and objectives are contained in Note 22 to the consolidated financial statements. 

Awareness of relevant audit information 
Each of the Directors who held office at the date of approval of this Directors’ Report confirms that, so far as they are aware: 

 

 

there is no relevant audit information of which the Auditor is unaware; and 

the Directors have taken all the steps they ought to have taken to make themselves aware of any relevant audit information 
and to establish that the Auditor is aware of that information. 

Annual General Meeting 
The Annual General Meeting will be held in London on 31 March 2020 at 1:00 p.m.. 

Notice of the Annual General Meeting will be sent to shareholders on 6 March 2020. 

Independent Auditor 
Nexia Smith & Williamson was appointed as Auditor to the Group on 29 October 2014. Andrew Bond of Nexia Smith & Williamson 
has therefore acted as Senior Statutory Auditor of the Group, for a period of five years. On 19 November 2019, the Group’s Audit 
Committee informed Adept4 shareholders that it had sought, and received, the approval of Nexia Smith & Williamson to extend Mr 
Bond’s  tenure  for  one  year  beyond  the  five  years  normally  permitted  by  the  Financial  Reporting  Council’s  Ethical  Standard  (“the 
Ethical Standard”). This extension was granted in the interests of maintaining audit quality and continuity following the acquisition of 
CloudCoCo Limited on 21 October 2019. This extension is permitted under the Ethical Standard and will enable Mr Bond to sign the 
auditor’s report on the financial statements for the year ended 30 September 2019. There are no contractual obligations in place that 
restrict our choice of statutory Auditor.  

By order of the Board 

Darron Giddens 
Company Secretary 
14 February 2019 

CloudCoCo Group plc Annual Report 2019 

17

 
 
 
 
 
  
 
 
 
 
 
Statement of Directors’ responsibilities 

The Directors are responsible for preparing the Annual Report and the financial statements in accordance with applicable law and 
regulations. 

Company law requires the Directors to prepare financial statements for each financial year. Under that law the Directors have elected 
to prepare the consolidated financial statements in accordance with International Financial Reporting Standards as adopted by the 
European Union (IFRSs). The Directors have elected to prepare the Company financial statements under UK Generally Accepted 
Accounting Practice (UK GAAP). 

Under company law the Directors must not approve the financial statements unless they are satisfied that they give a true and fair 
view of the state of affairs of the parent company and of the Group and of the profit or loss of the Group for that period. In preparing 
these financial statements, the Directors are required to: 

 

select suitable accounting policies and then apply them consistently; 

  make judgements and accounting estimates that are reasonable and prudent; 

 

 

state whether applicable IFRSs and UK accounting standards have been followed, subject to any material departures 
disclosed and explained in the financial statements; and 

prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Company will 
continue in business. 

The  Directors  are  responsible  for  keeping  adequate  accounting  records  that  are  sufficient  to  show  and  explain  the  Group’s 
transactions,  disclose  with  reasonable  accuracy  at  any  time  the  financial  position  of  the  Group  and  enable  them  to  ensure  that 
the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the Group 
and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. 

The Directors are responsible for ensuring that the Directors’ Report and the Strategic Report, in addition to any other information 
included in the Annual Report, is prepared in accordance with United Kingdom company law. They are also responsible for ensuring 
that the Annual Report includes information required by the AIM Rules. 

Legislation in the United Kingdom governing the preparation and dissemination of the accounts and other information included in 
annual reports may differ from legislation in other jurisdictions. 

CloudCoCo Group plc Annual Report 2019 

18

 
 
 
 
 
Independent Auditor’s report to the members of CloudCoCo Group plc   

Opinion 
We have audited the Group financial statements of CloudCoCo Group plc (the 'Group') for the year ended 30 September 2019 which 
comprise  the  Consolidated  Income  Statement,  the  Consolidated  Statement  of  Financial  Position,  the  Consolidated  Statement  of 
Changes in Equity, the Consolidated Statement of Cash Flows and the notes to the Group financial statements, including a summary 
of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and 
International Financial Reporting Standards (IFRSs) as adopted by the European Union. 

In our opinion, the Group financial statements: 

 

 

 

give a true and fair view of the state of the Group's affairs as at 30 September 2019 and of the Group's loss for the year then 
ended;  

have been properly prepared in accordance with IFRSs as adopted by the European Union; and 

have been prepared in accordance with the requirements of the Companies Act 2006. 

Basis for opinion 
We  conducted  our  audit  in  accordance  with  International  Standards  on  Auditing  (UK)  (ISAs  (UK))  and  applicable  law.  Our 
responsibilities  under  those  standards  are  further  described  in  the  Auditor's  responsibilities  for  the  audit  of  the  Group  financial 
statements section of our report. We are independent of the Group in accordance with the ethical requirements that are relevant to 
our audit of the Group financial statements in the UK, including the FRC's Ethical Standard as applied to SME listed entities and we 
have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have 
obtained is sufficient and appropriate to provide a basis for our opinion.  

Conclusions relating to going concern 
We have nothing to report in respect of the following matters in relation to which the ISAs (UK) require us to report to you where: 

 

 

the Directors' use of the going concern basis of accounting in the preparation of the Group financial statements is not appropriate; 
or 

the Directors have not disclosed in the Group financial statements any identified material uncertainties that may cast significant 
doubt about the Group's ability to continue to adopt the going concern basis of accounting for a period of at least twelve months 
from the date when the Group financial statements are authorised for issue. 

Key audit matters 
We identified the key audit matters described below as those which were of most significance in the audit of the Group financial 
statements of the current period. Key audit matters include the most significant assessed risks of material misstatement, including 
those risks that had the greatest effect on our overall audit strategy, the allocation of resources in the audit and the direction of the 
efforts of the audit team.  

In addressing these matters, we have performed the procedures below which were designed to address the matters in the context of 
the Group financial statements as a whole and in forming our opinion thereon. Consequently, we do not provide a separate opinion 
on these individual matters. 

CloudCoCo Group plc Annual Report 2019 

19

 
 
 
 
Independent Auditor’s report to the members of CloudCoCo Group plc 
(continued) 

Key audit matter 

Revenue recognition 
(See Note 2c) 

Description of risk 
Revenue growth is a key performance 
indicator of the Group. Revenue based 
targets may place pressure on 
management to distort revenue 
recognition. This may result in 
overstatement or deferral of revenues to 
assist in meeting current or future targets 
or expectations. 

This is the first year in which the Group is 
required to apply IFRS15 ‘Revenue 
recognition’.  

Going concern 
(See Note 1.1) 

The Group recorded a loss for the year of 
£5.15m, net liabilities at the year-end of 
£1.1m and a net cash outflow of £1.1m. 
The Company issued £5 million of 
unsecured loan notes to the BGF on 26 
May 2016. The loan notes have regular 
interest payments with a maximum credit 
exposure at 30 September 2019 of £6m. 
Subsequent to the year end on 21 
October 2019 £1.5million of the loan notes 
were waived and cancelled by BGF, 
reducing the liability to £3.5million and  
MXC purchased the remaining £3.5million 
loan notes from BGF and restructured 
their terms (note 23). The assessment of 
forward-looking projections requires 
significant judgement and estimates 

How the matter was addressed in the audit with respect 
to that risk
The Group’s revenue recognition policies are stated in 
Note 2c. In testing revenue recognition we have: 

 

 

 

 

 

 

 

gained an understanding of the design and 
implementation of the controls over revenue 
recognition which have been designed by the Group 
to prevent and detect fraud and errors in revenue 
recognition; 

recalculated the revenue recognised on a sample of 
contracts, corroborating the details to the underlying 
contracts. In respect of bundled contracts we tested 
the individual components of a sample of contracts to 
ensure that the revenue was appropriately allocated 
to the components and that the substance of the 
contract was appropriately accounted for; 

performed tests of detail of a sample of accrued 
revenue and deferred revenue items to ensure the 
items are accounted for in accordance with the 
revenue recognition policy; 

performed tests of detail on revenue cut-off to ensure 
that items are accounted for in the correct period;  

reviewed the Group’s assessment of the IFRS15 
impact on their accounts; 

reviewed terms of major contracts and assessed the 
accounting for each revenue stream for compliance 
with IFRS15; and 

performed a review of credit notes to ensure that all 
sales made in the year relate to services provided 
during the year. 

We discussed the detailed cash flow forecasts prepared 
by management in their model. The main procedures 
performed on the model and areas where we challenged 
management were as follows: 

 

 

 

 

 

 

assessed the quality of management forecasting by 
comparing forecasts from prior periods to actual 
outcomes; 

the consistency of forecasts for the enlarged Group 
used in the going concern assessment with those 
used for the pre-acquisition business year end 
impairment calculations; 

tested the appropriateness of the assumptions that 
had the most material impact. In challenging these 
assumptions we took account of actual results, 
revenue growth and costs projected together with 
market conditions; 

test checked the arithmetic integrity of the 
calculations including those related to management’s 
sensitivities; 

performed our own sensitivity calculations to test the 
adequacy of the available headroom;  

reviewed the appropriateness of the disclosures 
made in the Group Financial Statements in respect of 
going concern; and 

  Reviewed correspondence relating to shareholder 

support and financial statements for the relevant 
shareholder. 

CloudCoCo Group plc Annual Report 2019 

20

 
 
 
 
Independent Auditor’s report to the members of CloudCoCo Group plc 
(continued) 

Carrying value  
of goodwill  
and intangibles  
(see Note 10) 

The Group has significant intangible asset 
balances including customer bases, 
brands and goodwill derived from historic 
acquisitions. The assessment of the 
carrying value requires significant 
judgement in assessing forecast cash 
flows, growth rates and discount rates. 
The assessment of the carrying value of 
these balances and consequently any 
required impairment is sensitive to these 
assumptions.  

We challenged the assumptions used in the impairment 
model for goodwill, as described in note 10. These 
assumptions were also used in assessing the carrying 
value and impairment of other intangible assets. As part of 
our procedures we: 

 

 

 

 

 

 

 

 

examined management’s assessment as to whether 
indicators of impairment have been identified and 
appropriately evaluated;  

assessed whether the cash generating unit (CGU), 
identified is at the lowest level at which management 
monitors goodwill; 

challenged the discounted cash flow model used to 
support the carrying values of intangibles and 
goodwill, including the appropriateness of the 
assumptions used in the forecasts such as projected 
growth rate, cost projections and the discount rate; 

test checked arithmetic formulae within the model; 

compared the group’s historical forecasting accuracy 
by comparing the previous years’ forecasts to the 
actual outturn; 

performed sensitivity analyses of the key 
assumptions used by management and assessed the 
adequacy of management's disclosures of sensitivity 
and key risks inherent in the calculation; 

compared the carrying values of the cash generating 
units in total against the Group’s market 
capitalisation; and 

compared actual trading results post year end to 
those included within forecasts. 

Materiality 
The materiality for the Group financial statements as a whole was set at £145,150. This has been determined with reference to the 
benchmark of the Group's revenue, which we consider to be one of the principal considerations for members of the parent company 
in  assessing  the  performance  of  the  Group.  Materiality  represents  2%  of  revenue  as  presented  on  the  face  of  the  Consolidated 
Income Statement.  

An overview of the scope of our audit 
Of the Group's five reporting components, three were subject by us to full scope audit procedures and two to specific audit procedures 
where the extent of our audit work was based on the significance of that component to the group. 

The components within the scope of our work covered: 100% of Group revenue and 100% of Group net assets. 

Other information 
The other information comprises the information included in the annual report, other than the Group and parent company financial 
statements  and  our  auditor's  reports  thereon.  The  Directors  are  responsible  for  the  other  information.  Our  opinion  on  the  Group 
financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not 
express any form of assurance conclusion thereon.  

In connection with our audit of the Group financial statements, our responsibility is to read the other information and, in doing so, 
consider whether the other information is materially inconsistent with the Group financial statements or our knowledge obtained in 
the  audit  or  otherwise  appears  to  be  materially  misstated.  If  we  identify  such  material  inconsistencies  or  apparent  material 
misstatements, we are required to determine whether there is a material misstatement in the Group financial statements or a material 
misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement 
of this other information, we are required to report that fact.  

We have nothing to report in this regard.  

CloudCoCo Group plc Annual Report 2019 

21

 
 
 
 
 
 
Independent Auditor’s report to the members of CloudCoCo Group plc 
(continued) 

Opinion on other matters prescribed by the Companies Act 2006 
In our opinion, based on the work undertaken in the course of the audit: 

 

 

the information given in the Strategic Report and the Directors' Report for the financial year for which the Group financial 
statements are prepared is consistent with the Group financial statements; and 

the Strategic Report and the Directors' Report have been prepared in accordance with applicable legal requirements. 

Matters on which we are required to report by exception 
In the light of the knowledge and understanding of the Group and its environment obtained in the course of the audit, we have not 
identified material misstatements in the Strategic Report or the Directors' Report. 

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our 
opinion: 

 

certain disclosures of Directors' remuneration specified by law are not made; or 

  we have not received all the information and explanations we require for our audit. 

Responsibilities of Directors 
As  explained  more  fully  in  the  Statement  of  Directors'  responsibilities  set  out  on  page  18,  the  Directors  are  responsible  for  the 
preparation of the Group financial statements and for being satisfied that they give a true and fair view, and for such internal controls 
as  the  Directors  determine  is  necessary  to  enable  the  preparation  of  Group  financial  statements  that  are  free  from  material 
misstatement, whether due to fraud or error. 

In preparing the Group financial statements, the Directors are responsible for assessing the Group's ability to continue as a going 
concern, disclosing, as  applicable,  matters  related to  going concern  and  using  the  going  concern  basis  of  accounting  unless  the 
Directors either intend to liquidate the Group or to cease operations, or have no realistic alternative but to do so.  

Auditor's responsibilities for the audit of the Group financial statements 
Our objectives are to obtain reasonable assurance about whether the Group financial statements as a whole are free from material 
misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a 
high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material 
misstatement  when  it  exists.  Misstatements  can  arise  from  fraud  or  error  and  are  considered  material  if,  individually  or  in  the 
aggregate,  they  could  reasonably  be  expected  to  influence  the  economic  decisions  of  users  taken  on  the  basis  of  these  Group 
financial statements.  

A  further  description  of  our  responsibilities  for  the  audit  of  the  Group  financial  statements  is  located  on  the  Financial  Reporting 
Council's website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor's report. 

Other matter 
We have reported separately on the parent company's financial statements of CloudCoCo Group plc for the year ended 30 September 
2019. 

Use of our report  
This report is made solely to the parent company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies 
Act  2006.  Our  audit  work  has  been  undertaken  so  that  we  might  state  to  the  parent  company's  members  those  matters  we  are 
required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or 
assume responsibility to anyone other than the parent company and the parent company's members as a body, for our audit work, 
for this report, or for the opinions we have formed. 

Andrew Bond 
Senior Statutory Auditor, 
for and on behalf of Nexia Smith & Williamson  
Statutory Auditor, Chartered Accountants 
25 Moorgate London EC2R 6AY 
14 February 2020 

CloudCoCo Group plc Annual Report 2019 

22

 
 
 
 
 
 
 
 
 
Consolidated income statement  
for the year ended 30 September 2019 

Note

2019 
£’000 

2018
£’000

Continuing operations 

Revenue 

Cost of sales 

Gross profit 

Administrative expenses 

Amortisation of intangible assets 

Depreciation 

Separately identifiable costs 

Share-based payments 

Operating loss 

Interest receivable 

Interest payable 

Net finance expense 

Loss before taxation 

Taxation 

3

3

10

11

4

7

5

6

6

7,257 

10,185

(3,530) 

(4,480)

3,727 

5,705

(4,383) 

(5,598)

(907) 

(100) 

(907)

(136)

(3,255) 

(2,390)

(71) 

(48)

(4,989) 

(3,374)

3 

(602) 

(599) 

(5,588) 
8             438 

7

(609)

(602)

(3,976)

169

Loss and total comprehensive loss for the year attributable to owners of the 
parent 

(5,150) 

(3,807)

Loss per share 

Basic and fully diluted  

Non-statutory measure: Trading Group EBITDA*

Operating loss 

Plc costs 

Amortisation of intangible assets 

Depreciation 

Separately identifiable costs 

Share-based payments 

Trading Group EBITDA* 

9

(2.27)p 

(1.68)p

10

11

4

7

(4,989) 

(3,374)

421 

907 

100 

482

907

136

3,255 

2,390

71 

(235) 

48

589

*earnings before net finance costs, tax, depreciation, amortisation, plc costs, separately identifiable items and share-based payments  

The accompanying accounting policies and notes on pages 27 to 46are an integral part of these consolidated financial 
statements. 

CloudCoCo Group plc Annual Report 2019 

23

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated statement of financial position 
as at 30 September 2019   

Non-current assets 

Intangible assets 

Property, plant and equipment 

Total non-current assets 

Current assets 

Inventories 

Trade and other receivables 

Cash and cash equivalents 

Total current assets 

Total assets 

Current liabilities 

Short-term borrowings 

Trade and other payables 

Other taxes and social security costs 

Accruals and deferred income 

Total current liabilities 

Non-current liabilities 

Long-term borrowings 

Deferred tax liability 

Total non-current liabilities  

Total liabilities 

Net (liabilities) / assets 

Equity 

Share capital 

Share premium account 

Capital redemption reserve 

Merger reserve 

Other reserve 

Retained earnings 

Total equity  

Note 

10 

11 

13 

14 

15 

16 

16 

18 

30 September 
2019
£’000

30 September 
2018
£’000

4,394

62

4,456

32

1,489

311

1,832

6,288

(32)

(876)

(302)

(1,093)

(2,303)

(4,286)

(810)

(5,096)

(7,399)

(1,111)

2,271

11,337

6,489

1,997

1,720

8,282

146

8,428

26

2,900

1,427

4,353

12,781

(32)

(1,102)

(377)

(1,937)

(3,448)

(4,117)

(1,248)

(5,365)

(8,813)

3,968

2,271

11,337

6,489

1,997

1,649

(24,925)

(19,775)

19 

(1,111)

3,968

These financial statements were approved and authorised for issue by the Board of Directors on 14 February 2020.    
Signed on behalf of the Board of Directors by 

Michael Lacey 
Director 

The accompanying accounting policies and notes on pages 27 to 46form an integral part of these financial statements. 

CloudCoCo Group plc Annual Report 2019 

24

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated statement of changes in equity 
for the year ended 30 September 2019 

At 1 October 2017 

Loss and total comprehensive loss for the period 

Transactions with owners 

Share-based payments 

Total transactions with owners 

Total movements 

Share
capital
£’000
2,271

Share
premium
£’000
11,337

Capital
redemption
reserve
£’000
6,489

Merger
reserve
£’000
1,997

Other
reserve
£’000
1,601

Retained
earnings
£’000
(15,968)

Total
£’000
7,727

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

— (3,807)

(3,807)

48

48

48

—

—

48

48

(3,807)

(3,759)

Equity at 30 September 2018 

2,271

11,337

6,489

1,997

1,649

(19,775)

3,968

At 1 October 2018 

Loss and total comprehensive loss for the period 

Transactions with owners 

Share-based payments 

Total transactions with owners 

Total movements 

Share
capital
£’000
2,271

Share
premium
£’000
11,337

Capital
redemption
reserve
£’000
6,489

Merger
reserve
£’000
1,997

Other
reserve
£’000
1,649

Retained
earnings
£’000
(19,775)

Total
£’000
3,968

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

— (5,150)

(5,150)

71

71

71

—

—

71

71

(5,150)

(5,079)

Equity at 30 September 2019 

2,271

11,337

6,489

1,997

1,720

(24,925)

(1,111)

The accompanying accounting policies and notes on pages 27 to 46form an integral part of these financial statements. 

CloudCoCo Group plc Annual Report 2019 

25

 
 
 
 
 
 
 
 
Consolidated statement of cash flows 
for the year ended 30 September 2019 

Cash flows from operating activities 

Loss before taxation 

Adjustments for: 

Depreciation 

Amortisation 

Share-based payments 

Net finance expense 

Settlement of warranty claim 

Impairment of goodwill 

Decrease in trade and other receivables 

(Increase)/decrease in inventories 

(Decrease)/increase in trade payables, accruals and deferred income 

Net cash used in operating activities 

Cash flows from taxation 

Cash flows from investing activities 

Purchase of property, plant and equipment 
Purchase of intangible assets 
Payment of deferred consideration 
Interest received 

Net cash used in investing activities 

Cash flows from financing activities 

Finance lease income received 

Payment of finance lease liabilities 

Interest paid 

Net cash used in financing activities 

Cash flows from discontinued operations 

Settlement of dispute with Chess ICT Limited 

Net cash used in discontinued operations 

Net decrease in cash 

Cash at bank and in hand at beginning of period 

Cash at bank and in hand at end of period 

Comprising: 

Cash at bank and in hand 

2019
£’000

2018
£’000

(5,588)

(3,976)

100

907

71

599

600

3,021

811

(6)

(1,045)

(530)

—

(16)
(40)
—
3

(53)

—

(30)

(403)

(433)

(100)

(100)

(1,116)

1,427

311

136

907

48

602

(1,578)

2,644

73

40

195

(909)

—

(70)
—
(8)
7

(71)

56

(44)

(410)

(398)

(100)

(100)

(1,478)

2,905

1,427

311

1,427

CloudCoCo Group plc Annual Report 2019 

26

 
 
 
 
 
 
Notes to the consolidated financial statements 

1. General information 
CloudCoCo Group plc (formerly Adept4 plc) is a public limited company incorporated in England and Wales under the Companies 
Act 2006. The address of the registered office is given on the back cover of this report. The principal activity of the Group is the 
provision of IT Services to small and medium-sized enterprises in the UK. The financial statements are presented in pounds sterling 
because that is the currency of the primary economic environment in which each of the Group’s subsidiaries operates. 

1.1 Basis of preparation 
The consolidated financial statements have been prepared in accordance with applicable International Financial Reporting Standards 
(IFRSs) as adopted by the EU and in accordance with the Companies Act 2006. The measurement bases and principal accounting 
policies of the Group are set out below. These policies have been consistently applied to all years presented unless otherwise stated. 

As  detailed further in the Directors’  Report, taking into  account  post  balance  sheet financial  restructuring  and  after  reviewing  the 
forecast sales growth, budgets and cash projections, including sensitivity analysis on the key assumptions, for the next twelve months 
and beyond, the Directors have reasonable expectations that the Group and the Company have adequate resources to continue 
operations  for  the  foreseeable  future.  Furthermore,  taking  into  account  the  assurance  of  ongoing  support  from  a  significant 
shareholder, which the Directors reasonably believe has sufficient resources to provide such support, the Directors continue to adopt 
the going concern basis in preparing these financial statements.  

1.2 New standards and interpretations of existing standards that have been adopted by the Group for the first time 
During the year ended 30 September 2019, the Group adopted the following new financial reporting standards for the first time: 

 

 

IFRS 15 Revenue from Contracts with Customers (for accounting periods commencing on/after 1 January 2018); and 

IFRS 9 Financial Instruments (for accounting periods commencing on/after 1 January 2018). 

The key areas of difference between the IFRS 15 policies and those used in prior financial years are as follows: 

Previously, we did not capitalise the cost of obtaining a contract unless it involved significant set-up costs. Under IFRS 15 there is a 
broader definition of what can be capitalised as cost to obtain a contract. Where these costs have been identified, we have 
matched the amortisation of capitalised costs to obtain a contract to the revenue recognised in the period but have used the 
practical expedient of lFRS 15 not to capitalise costs that relate to revenue that will be recognised within twelve months. 

As a practical expedient and as allowed under the standard we have applied the five-step approach under IFRS 15 to portfolios of 
contracts which have similar characteristics and where we expect that the financial statements would not reasonably differ 
materially had the standard been applied to the individual contracts within the portfolio.  

IFRS 15 has not had a material impact on the timing and amount of revenue and costs being recognised in the current or previous 
financial year and there was no impact on cash flows with cash collections remaining in line with contractual terms. 

IFRS 9 has not had a material impact on the results of the Group. 

1.3 New standards and interpretations of existing standards that are not yet effective and have not been adopted early by the Group 
The following standards and interpretations, which are endorsed by the EU, have not been adopted early by the Group but will be adopted 
in future accounting periods: 

 

IFRS 16 Leases (effective for accounting periods commencing on/after 1 January 2019). 

IFRS 16, covers the accounting of leases and has replaced IAS 17 and associated interpretations. It has introduced a standard 
accounting model for lessees. As lessees, we are obliged to recognise assets and liabilities for all leases over twelve months 
unless the underlying asset has a low value. Once we adopt the standard, we will recognise an asset reflecting our right to use the 
underlying leased object, in addition to the lease liability, reflecting our obligation to make the lease payments. The main impact of 
IFRS 16 is around property leases, of which the Group currently has two. 

2. Principal accounting policies 
a) Basis of consolidation 
The  Group  financial  statements incorporate the  financial  statements of the  Company and entities  controlled  by the  Company (its 
subsidiaries)  prepared  to  30  September  each  year.  Control  is  achieved  where  the  Company  is  exposed  to,  or  has  the  rights  to, 
variable returns from its involvement with the entity and has the ability to affect those returns through its power over the entity. The 
Group obtains and exercises control through voting rights. 

Unrealised gains on transactions between the Group and its subsidiaries or associates are eliminated. Unrealised losses are also 
eliminated  unless  the  transaction  provides  evidence  of  an  impairment  of  the  asset  transferred.  Amounts  reported  in  the  financial 
statements of subsidiaries have been adjusted where necessary to ensure consistency with the accounting policies adopted by the Group. 

Acquisitions of subsidiaries are dealt with using the acquisition method. The acquisition method involves the recognition at fair value 
of all identifiable assets and liabilities, including contingent liabilities of the subsidiary, at the acquisition date, regardless of whether 
or  not  they  were  recorded  in  the  financial  statements  of  the  subsidiary  prior  to  acquisition.  On  initial  recognition,  the  assets  and 
liabilities of the subsidiary are included in the Consolidated Statement of Financial Position at their fair values, which are also used 
as the cost bases for subsequent measurement in accordance with the Group accounting policies. 

Goodwill is stated after separating out identifiable intangible assets. Goodwill represents the excess of acquisition costs over the fair 
value of the Group’s share of the identifiable net assets of the acquired subsidiary at the date of acquisition. 

CloudCoCo Group plc Annual Report 2019 

27

 
 
 
 
 
Notes to the consolidated financial statements (continued) 

b) Goodwill 
Goodwill representing the  excess  of  the cost of  acquisition over  the  fair  value  of  the Group’s  share of the  identifiable  net  assets 
acquired is capitalised and reviewed annually for impairment. Goodwill is carried at cost less accumulated impairment losses. Refer 
to principal accounting policy (j) for a description of impairment testing procedures. 

c) Revenue and revenue recognition 
Revenue arises from the sale of goods and the rendering of services. It is measured by reference to the fair value of consideration 
received or receivable, excluding valued added tax, rebates, trade discounts and other sales-related taxes. 

The Group enters into sales transactions involving a range of the Group’s products and services; for example, for the delivery of 
hardware,  software,  support  services,  managed  services  and  professional  services.  At  the  inception  of  each  contract  the  Group 
assesses the goods or services that have been promised to the customer. Goods or services can be classified as either i) distinct or 
ii) substantially the same, having the same pattern of transfer to the customer as part of a series. Using this analysis, the Company 
identifies the separately identifiable performance obligations over the term of the contract.   

Goods and services are classified as distinct if the customer can benefit from the good or services on their own or in conjunction with 
other readily available resources. A series of goods or services, such as Recurring Services, would be an example of a performance 
obligation,that is transferred to the customer consecutively over time. The Group applies the revenue recognition criteria set out below 
to each separately identifiable performance obligation of the sale transaction. The consideration received from multiple-component 
transactions is allocated to each separately identifiable performance obligation in proportion to its relative fair value. 

Sale of goods (hardware and software) 
Sale of goods is recognised when the Group has transferred the significant risks and rewards of ownership to the buyer, generally 
when  the  customer  has  taken  undisputed  delivery  of  the  goods.  Revenue  from  the  sale  of  software  with  no  significant  service 
obligation is recognised on delivery. 

Rendering of services 
The Group generates revenues from managed services, support services, maintenance, resale of telecommunications (“Recurring 
Services”)  and  professional  services.  Consideration  received  for  these  services  is  initially  deferred  (when  invoiced  in  advance), 
included in accruals and deferred income and recognised as revenue in the period when the service is performed. 

In recognising Recurring Services revenues, the Group recognises revenue equally over the duration of the contractual term. Third-
party costs (where relevant) relating to these services are, likewise, spread equally over the duration of the contractual term. 

d) Foreign currencies 
Transactions in foreign currencies are translated  at the  exchange rate ruling at the date of the transaction. Monetary assets and 
liabilities in foreign currencies are translated at the rates of exchange ruling at the statement of financial position date. All exchange 
differences are recognised in the Consolidated Income Statement. 

e) Property, plant and equipment 
Property, plant and equipment are stated at cost, net of depreciation and any provision for impairment. The depreciation policy is 
contained in principal accounting policy (h). 

f) Disposal of assets 
The gain or loss arising on the disposal of an asset is determined as the difference between the disposal proceeds and the carrying 
amount of the asset and is recognised in the Consolidated Income Statement on page 23. 

g) Separately identifiable items 
Items which are material either because of their size or their nature, are highlighted separately on the face of the Consolidated Income 
Statement. The separate reporting of these items helps provide a better picture of the Group’s underlying performance. Items which 
may  be  included  within  this  category  include,  but  are  not  limited  to,  acquisition  costs,  spend  on  the  integration  of  significant 
acquisitions and other major restructuring or rationalisation programmes, significant goodwill or other asset impairments and other 
particularly significant or unusual items.  

Separately identifiable items are excluded from the headline profit measures used by the Group and are highlighted separately in the 
Consolidated Income Statement as management believe that they need to be considered separately to gain an understanding of the 
underlying profitability of the trading businesses. 

Note 4 contains more detail on separately identifiable items. 

h) Depreciation 
Depreciation is calculated on a straight-line basis so as to write off the cost of an asset, less its estimated residual value, over the 
useful economic life of that asset as follows: 

IT equipment 

Fixtures, fittings and leasehold improvements 

Plant, machinery and Motor vehicles 

– 

– 

– 

three to four years 

three to four years 

three to four years 

Material residual value estimates are updated as required, but at least annually.  

CloudCoCo Group plc Annual Report 2019 

28

 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

i) Intangible assets 
Intangible assets mainly comprise the fair value of customer bases and other identifiable assets acquired which are not included on 
the balance sheets of the acquired companies. A fair value calculation is carried out based on evaluating the net recurring income 
stream from each type of intangible asset. Intangibles are initially recognised at fair value, and are subsequently carried at this fair 
value, less accumulated amortisation and impairment. The following items were identified as part of the acquisitions of entities by the 
Group and were still owned at 30 September 2019: 

 

 

 

IT and billing systems amortised over three years (previously amortised over ten years); 

customer lists amortised over five to ten years; and 

brands amortised over ten years. 

The allocation of fair values to the tangible assets and the identification and valuation of intangible assets affect the calculation of 
goodwill recognised in  respect  of  an  acquisition and as such represent  a key  source  of estimation  uncertainty. Refer to principal 
accounting policy (t). 

j) Impairment testing of goodwill, other intangible assets and property, plant and equipment 
For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable cash 
flows (cash generating units). As a result, some assets are tested individually for impairment and some are tested at cash generating 
unit  (“CGU”)  level.  Goodwill  is  allocated  to  those  CGUs  that  are  expected  to  benefit  from  the  synergies  of  the  related  business 
combination and represent the lowest level within the Group at which management monitors the related cash flows. 

Impairment  reviews  are  carried  out  using  multi-year  cash  flow  projections  from  the  approved  budgets  of  the  Group.  These  are 
discounted using a weighted average cost of capital (WACC) specific to each CGU, based on the internal rate of return calculated 
over the useful economic life of the asset or ten years (whichever is the sooner). The internal rate of return for each CGU reflects the 
time value of money and the nature and risks of the CGU. Where the CGU contains a customer base, then this asset is discounted 
further using an annual customer retention ratio to reflect the assumed diminution of revenues from a customer base over time. The 
customer retention ratio used is measured separately by CGU and is calculated as the higher of the actual customer base retention 
ratio experienced or 80% per annum. Cash flows are estimated over a maximum of ten years. The term and customer retention ratio 
is attributed separately to each asset and is assessed by the Board at the time of acquisition. 

An  impairment  loss  is  recognised  for  the  amount  by  which  the  asset’s  carrying  amount  exceeds  its  recoverable  amount.  The 
recoverable amount is the higher of fair value, reflecting market conditions less costs to sell, and value in use based on an internal 
discounted cash flow evaluation. Impairment losses are credited to the carrying amount of the relevant asset. With the exception of 
goodwill, all assets are subsequently reassessed for indications that an impairment loss previously recognised may no longer exist. 

k) Leased assets 
In accordance with IAS 17, the economic ownership of a leased asset is transferred to the lessee if the lessee bears substantially all 
the risks and rewards related to the ownership of the leased asset. The related asset is recognised at the time of inception of the 
lease at the fair value of the leased asset or, if lower, the present value of the minimum lease payments plus incidental payments, if 
any, to be borne by the lessee. A corresponding amount is recognised as a finance leasing liability. 

The interest element of leasing payments represents a constant proportion of the capital balance outstanding and is charged to the 
Consolidated Income Statement over the period of the lease. All other leases are regarded as operating leases and the payments 
made under them are charged to the Consolidated Income Statement on a straight-line basis over the lease term. Lease incentives 
are spread over the term of the lease. 

l) Inventories and work in progress 
Inventories are stated at the lower of cost and net realisable value, after making due allowance for obsolete and slow moving items. 
The cost is calculated using the FIFO basis. Work in progress relates to costs incurred on part-completed work. 

m) Taxation 
Current tax is the tax currently payable based on taxable results for the year. Deferred income taxes are calculated using the liability 
method on temporary differences. Deferred tax is generally provided on the difference between the carrying amounts of assets and 
liabilities and their tax bases. However, deferred tax is not provided on the initial recognition of goodwill, nor on the initial recognition 
of an asset or liability unless the related transaction is a business combination or affects tax or accounting profit. 

In addition, tax losses available to be carried forward as well as other income tax credits to the Group are assessed for recognition 
as deferred tax assets. Deferred tax liabilities are provided in full, with no discounting. Deferred tax assets are recognised to the 
extent that it is probable that the underlying deductible temporary differences will be able to be offset against future taxable income. 
Current  and  deferred  tax  assets  and  liabilities  are  calculated  at  tax  rates  that  are  expected  to  apply  to  their  respective  period  of 
realisation, provided they are enacted or substantively enacted at the reporting date. 

Changes in deferred tax assets or liabilities are recognised as a component of tax expense in the Consolidated Income Statement, 
except where they relate to items that are charged or credited directly to equity, in which case the related deferred tax is also charged 
or credited directly to equity. 

CloudCoCo Group plc Annual Report 2019 

29

 
 
 
 
 
Notes to the consolidated financial statements (continued) 

n) Financial assets 
Financial assets are divided into categories as appropriate. These are the first full year results which are presented by the Group 
following the adoption of IFRS 9 and 15. The adoption of both IFRS 15 and IFRS 9 has not resulted in restatements but has resulted 
in additional disclosure. 

The Group implemented IFRS 9 Financial Instruments, as of 1 October 2018 and also considered the impact on the comparative 
results. IFRS 9 introduces principle-based requirements for the classification of financial assets, using the following measurement 
categories: (i) Amortised cost; (ii) Fair value through Other Comprehensive Income with cumulative gains and losses reclassified to 
profit  or  loss  upon  derecognition;  and  (iii)  Fair  value  through  profit  or  loss.  IFRS  9  also  introduces  a  new  impairment  model,  the 
expected credit loss model. 

The Group undertook an assessment of how the adoption of IFRS 9 would impact the Group’s financial instruments. The key area 
that was identified across the business was the bad debt provisioning because of the implementation of the expected credit loss 
model and it was concluded that no restatement was required. 

The Group now reviews the amount of credit loss associated with its trade receivables based on forward looking estimates, taking 
into account current and forecast credit conditions as opposed to relying on past historical default rates. In adopting IFRS 9 the Group 
has applied the Simplified Approach, applying a provision matrix based on number of days past due to measure lifetime expected 
credit losses and after taking into account customers with different credit risk profiles and current and forecast trading conditions. 
Having assessed the requirements according to the new standard, the Group has concluded that no significant additional impairment 
to the carrying values of the assets was required at 1 October 2017, at 30 September 2018 or at 30 September 2019. Details of the 
expected credit loss provision for trade receivables is shown in note 14. 

Trade receivables are held in order to collect the contractual cash flows and are initially measured at the transaction price as defined 
in IFRS 15, as the contracts of the Group do not contain significant financing components. Impairment losses are recognised based 
on lifetime expected credit losses in profit or loss. 

Other receivables are held in order to collect the contractual cash flows and accordingly are measured at initial recognition at fair 
value, which ordinarily equates to cost and are subsequently measured at cost less impairment due to their short-term nature. A 
provision for impairment is established based on 12-month expected credit losses unless there has been a significant increase in 
credit risk when lifetime expected credit losses are recognised. The amount of any provision is recognised in profit or loss. 
All financial assets are recognised when  the Group becomes  a  party  to  the  contractual provisions  of  the  instrument. All  financial 
assets are initially recognised at fair value, plus transaction costs. Derecognition of financial assets occurs when the rights to receive 
cash  flows  from  the  instruments  expire  or  are  transferred  and  substantially  all  of  the  risks  and  rewards  of  ownership  have  been 
transferred. An assessment for impairment is undertaken, at least, at each reporting date. 

Interest and  other cash flows resulting from holding financial  assets are recognised in the Consolidated Income Statement when 
receivable.  

o) Cash and cash equivalents 
Cash at bank and in hand comprises cash on hand and demand deposits.  

p) Financial liabilities 
Financial liabilities are obligations to pay cash or other financial instruments and are recognised when the Group becomes a party to 
the  contractual  provisions  of  the  instrument.  All  interest-related  charges  are  recognised  as  an  expense  in  “finance  costs”  in  the 
Consolidated Income  Statement.  Loan  notes are raised  for  support  of long-term funding  of the Group’s  operations.  The  financial 
liability arising on the loan notes is carried at amortised cost. 

Finance charges, including premiums payable on settlement or redemption, and direct issue costs are charged to the Consolidated 
Income Statement on an accruals basis using the effective interest method and are added to the carrying amount of the instrument 
to the extent that they are not settled in the period in which they arise. 

q) Equity 
Equity comprises the following: 

“Share capital” represents the nominal value of equity shares; 

 

 

 

 

 

“Share premium” represents the excess over nominal value of the fair value of consideration received for equity shares; net of 
expenses of the share issue; 

“Capital redemption reserve” represents the nominal value of cancelled Deferred Shares;  

“Merger reserve” represents the excess over nominal value of the fair value of consideration received for equity shares, net of 
expenses of the share issue, in connection with acquisitions; 

“Other reserve” represents equity-settled share-based employee remuneration until such share options are exercised, and the 
equity element in the form of share warrants, contained in the financial instrument issued to the Business Growth Fund 
(“BGF”) on 26 May 2016. 

“Retained earnings reserve” represents retained profits and accumulated losses. 

CloudCoCo Group plc Annual Report 2019 

30

 
 
 
 
Notes to the consolidated financial statements (continued) 

r) Employee benefits 
Share-based payment – equity-settled 
All  material  share-based  payment  arrangements  are  recognised  in  the  financial  statements.  All  goods  and  services  received  in 
exchange for the grant of any share-based remuneration are measured at their fair values. Fair values of employee services are 
indirectly determined by  reference  to the fair  value of the  share  options  awarded. Their  value is  appraised  at the  grant  date  and 
excludes the impact of non-market vesting conditions (for example, profitability and sales growth targets). 

All share-based remuneration is ultimately recognised as an expense in the Consolidated Income Statement with a corresponding 
credit to “other reserve”. If vesting periods or other non-market vesting conditions apply, the expense is allocated over the vesting 
period, based on the best available estimate of the number of share options expected to vest. Estimates are subsequently revised if 
there is any indication that the number of share options expected to vest differs from previous estimates. 

Any cumulative adjustment prior to vesting is recognised in the current period. No adjustment is made to any expense recognised in 
prior periods if share options ultimately exercised are different to that estimated on vesting. 

Upon exercise of share options, the proceeds received, net of attributable transaction costs, are credited to share capital and share 
premium. 

s) Pension 
The  Group  makes  payments  to  defined  contribution  retirement  benefit  plans  that  are  charged  as  an  expense  as  they  fall  due. 
Payments are made on the basis of a percentage of qualifying salary for certain employees to personal pension schemes. The total 
charge  to  the  Consolidated  Income  Statement  for  the  period  was  £69,000  (2018:  £125,000).  There  were  £10,000  of  pension 
contributions payable at the reporting date (2018: £15,000). 

t) Critical accounting judgements and key sources of estimation uncertainty 
Critical judgements in applying the Group’s accounting policies 
The allocation of fair values to the tangible assets and the identification and valuation of intangible assets affect the goodwill and the 
assignment of that to each cash generating unit, recognised in respect of the acquisitions. The allocation of fair value between the 
loan note and share option elements of the financial instrument issued to the BGF on 26 May 2016 uses the Black Scholes pricing 
model to calculate the fair value of the share option element. The resulting fair value calculation of the share option element is then 
used to determine the implied effective borrowing rate of the loan notes. Note 7 contains more detail on the BGF financial instrument. 
Estimates and judgements around the allocation of fair values are continually evaluated and are based on historical experience and 
other factors, including expectations of future events that are believed to be reasonable under the circumstances. 

Key sources of estimation uncertainty 
The key assumptions concerning the future and other sources of estimation uncertainty at the reporting date that have a significant 
risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are discussed below. 

Intangible assets 
Intangible assets are non-physical assets which have been obtained as part of an acquisition and which have an identifiable future 
economic  benefit  to  the  Group  at  the  point  of  acquisition.  Customer  bases  are  valued  at  acquisition  by  measuring  the  future 
discounted cash flows over a ten-year period from the date of acquisition, depending on class and date of acquisition and assuming 
a diminution for retention rate specific to each customer base, calculated using the average actual retention rate over the prior three 
or five-year period. All future cash flows are discounted using a WACC, based on the internal rate of return for each asset, calculated 
over its useful economic life.  

Determining  whether  intangible  assets,  including  goodwill,  are  impaired  requires  an  estimate  of  whether  there  is  an  impairment 
indicator. The key estimate for the carrying value of intangible assets is the cash flows associated with the intangible assets and the 
WACC. Each of the intangible assets held by the Group is measured regularly to ensure that they generate discounted positive cash 
flows. 

Where there is indication of impairment, the intangible asset is impaired by a charge to the Consolidated Income Statement. Further 
details on the impairment tests are shown in principal accounting policy (j) above and Note 10. 

CloudCoCo Group plc Annual Report 2019 

31

 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

3. Segment reporting 
The Chief Operating Decision Maker (“CODM”) has been identified as the directors of the Company and its subsidiaries, who review 
the Group’s internal reporting in order to assess performance and to allocate resources.  

The  CODM assess profit performance principally  through  adjusted profit measures  consistent  with those disclosed  in  the  Annual 
Report and Accounts. The Board believes that the Group comprises a single reporting segment, being the provision of IT managed 
services  to  customers.  Whilst  the  CODM  reviews  the  revenue  streams  and  related  gross  profits  of  three  categories  separately 
(Recurring Services, Product and Professional Services), the operating costs and operating asset base used to derive these revenue 
streams are the same for all three categories and are presented as such in the Group’s internal reporting. Accordingly, the segmental 
analysis below is therefore shown at a revenue and gross profit level in line with the CODM’s internal assessment based on the 
following reportable operating segments: 

Recurring Services 

Product 

Professional Services 

– 

– 

– 

This segment comprises the provision of continuing IT services which 
have an ongoing billing and support element. 
This segment comprises the resale of solutions (hardware and software) 
from leading technology vendors. 
This segment comprises the provision of highly skilled resource to consult, 
design, install, configure and integrate IT technologies. 

All revenues are derived from customers within the UK and no customer accounts for more than 10% of external revenues. Inter-
segment transactions are accounted for using an arm’s length commercial basis. 

3.1 Analysis of continuing results 
All revenues from continuing operations are derived from customers within the UK. This analysis is consistent with that used internally 
by the CODM and, in the opinion of the Board, reflects the nature of the revenue.  

3.1.1 Revenue 

Recurring Services 
Product 
Professional Services 
Total Revenue 

3.1.2 Gross Profit 

Recurring Services 
Product 
Professional Services 
Total Gross Profit 

2019 
£’000 
5,153 
1,405 
699 
7,257 

2019 
£'000 
2,896 
278 
553 
3,727 

2018
£’000 
7,100 
1,987
1,098 
10,185 

2018
£'000 
4,231 
439 
1,035
5,705

4. Separately identifiable costs 
Items  which  are  material  and  non-routine  in  nature  are  presented  as  separately  identifiable  items  in  the  Consolidated  Income 
Statement.  

Income from settlement of warranty claim 
Costs in relation to the warranty claim and other M&A activities  
Settlement of historic Microsoft licence review 
Impairment of goodwill and intangible assets (Note 10) 
Integration and restructure costs 
Foreign exchange rate variances 
Costs in relation to disposal of Pinnacle CDT Limited  
Separately identifiable costs 

2019
£’000
—
—
—
(3,021)
(226)
(8)
—
(3,255)

2018
£’000
1,578
(481)
(376)
(2,644)
(271)
—
(196)
(2,390)

The Board has assessed the carrying value of the Group’s goodwill and following an assessment of current budgets and forecasts 
for the Group, an impairment charge of £3.0m (FY18: £2.6m) has been made. 

CloudCoCo Group plc Annual Report 2019 

32

 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

5. Operating loss 

Operating loss is stated after charging:  
Depreciation of owned assets  
Amortisation of intangibles 
Operating lease rentals:  
– Buildings  
Auditor’s remuneration:  
– Audit of parent company 
– Audit of subsidiary companies 
– Audit costs relating to prior year 
– Audit-related assurance services 
– Corporation tax services 

2019
£’000

100
907

106

22
42
20
7
10

2018
£’000

136
907

105

20
37
28
6
16

6. Finance income and finance costs 
Finance  cost  includes  all  interest-related  income  and  expenses.  The  following  amounts  have  been  included  in  the  Consolidated 
Income Statement line for the reporting periods presented: 

Interest income resulting from short-term bank deposits 
Finance income 
Interest expense resulting from: 
Finance leases 
BGF loan notes 
Effective interest on liability element of the BGF loan notes 
Finance costs 

2019
£’000
3
3

3
400
199
602

2018
£’000
7
7

10
400
199
609

As detailed in Note 7, the company had a liability to the Business Growth Fund (“BGF”) in respect of loan notes and share options. 
In accordance with IAS 32, the BGF loan note and share option elements were linked and treated as a single financial instrument 
and shown at fair value. On initial recognition, the fair value of the loan amount was calculated at £3.6m using a discounted cash flow 
model over the seven-year term of the instrument and an effective borrowing rate of 15%. This was deemed to be an appropriate 
market rate, reflecting the 8% coupon interest payments and the capital repayment profile of the loan notes. The unwinding of the 
difference between the face value of the loan notes and their fair value on acquisition resulted in an effective interest charge on the 
BGF loan notes of £199,000 during the year (2018: £199,000). 

7. Employee costs 
7.1 Directors and employees 
At 30 September 2019, the Group employed 51 staff (2018: 88). The average number of staff employed by the Group during the 
financial year amounted to 68 (2018: 102) as follows: 

Management staff  
Operational staff  
Total 

Employee numbers are stated including Directors. 

7.2 Employee remuneration 

Wages and salaries 
Pension contributions 
Share-based payments 
Social security costs 
Total 

2019
13
55
68

2019
£’000
2,949
69
99
292
3,409

2018
15
87
102

2018
£’000
3,990
125
(7)
391
4,499

CloudCoCo Group plc Annual Report 2019 

33

 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

7.3 Directors 
Details of individual Directors’ emoluments for the year (including employer’s National Insurance (“NI”) contributions) are as follows: 

Fees and salaries

2019
£’000

2018
£’000

Employer’s NI contributions
2018
£’000

2019
£’000

Other benefits 

Totals (including 
employer’s NI)

2019
£’000

2018 
£’000 

2019
£’000

2018
£’000

Non-Executive 
S Duckworth 
T Black 
Executive 
J Collighan1  
N Deman (in office 20 March 2018 to 
30 September 2018) 
I Winn (resigned 20 March 2018) 

36
32

72

—

—

36
32

30

76

70

Total 

140

244

4
3

—

—

—

7

4
3

—

1

8

16

—
—
—
—

—

—

—

— 
— 

— 

— 

(29) 

(29) 

40
35

72

—

—

40
35

30

77

49

147

231

1. fees in relation to J Collighan are paid to MXC Capital Advisory Limited (see Note 20). 

The  Managing  Director  and  the  Finance  Director  of  the  trading  business  as  at  30  September  2019  are  considered  to  be  key 
management personnel and had aggregate emoluments during the year of £201,600 (2018: £203,100). 

Benefits include the costs of share options issued in accordance with IFRS 2 Share-based Payments to the Directors of the Company 
as follows: 

Name of Director 
I Winn (resigned 20 March 2018) 

2019 
£’000 
— 

2018
£’000
(30)

7.4 Share-based payments 
(i) Share option plans for employees 
The  Company  has  an  HMRC-approved  EMI  share  option  scheme  for  certain  staff  and  senior  management.  There  is  also  an 
unapproved share option scheme in place which is used where the individuals do not fall under the rules of the approved scheme.  

The unapproved scheme has no set term and the current arrangements continue until further notice. In both schemes, upon vesting, 
each option allows the holder to purchase one Ordinary Share at the pre-agreed option price. All share-based employee remuneration 
will be settled in equity. The Group has no legal or other obligation to repurchase or settle the options.  

Outstanding at 1 October 
Granted 
Lapsed 
Outstanding at 30 September 

2019
Number
9,849,358
—
(1,301,666)
8,547,692

2019
Weighted 
average
exercise price
6.08p
—
11.73p
5.22p

2018 
Number 
15,597,691 
— 
(5,748,333) 
9,849,358 

2018
Weighted 
average
 exercise price
6.82p
—
8.09p
6.08p

During the year no share options were granted (2018: nil) and 1,301,666 share options lapsed in accordance with the share issue 
documents. At 30 September 2019, the Company had granted the following outstanding share options: 

Date granted 
9 July 2009 
25 March 2015 
28 September 2016 
31 March 2017 
Total 

Balance 
2019 
— 
207,692 
4,540,000 
3,800,000 
8,547,692 

Movement 
during the year
(166,666)
—
(1,135,000)
—
(1,301,666)

Balance
2018
166,666
207,692
5,675,000
3,800,000
9,849,358

Exercise 
price 
30.00p
—

Dates exercisable
9 July 2011–9 July 2019
25 March 2018–25 March 2025
9.00p 28 September 2019–28 September 2026
1.00p
1 April 2022–31 March 2027
5.22p

Remaining
 contractual life
(months)
—
66
84
90

CloudCoCo Group plc Annual Report 2019 

34

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

7.4 Share-based payments (continued) 
(ii) Non-employee share options and warrants 
In consideration of the issue of £5m loan notes on 26 May 2016 by the BGF, they were granted an option to subscribe for 50,000,000 
Ordinary Shares of 1p each in the capital of the Company at a price of 6p per Ordinary Share. The fair value of these options is linked 
to the treatment of the loan notes and valued in accordance with Notes 6 and 17. 

In consideration of its agreement to partially underwrite the placing of £0.86m on 14 May 2015, MXC Capital Limited was granted 
warrants over 5% of the share capital of the Company. The warrant instrument provided that the number of warrants created under 
the terms of this instrument shall at all times be equal to 5% of the issued share capital of the Company. This figure of 5% will be 
reduced pro rata by any allotment and issue of new Ordinary Shares pursuant to any partial exercise of warrants during the seven-
year exercise period.  

The warrants were exercisable at the price of 6.50p and shall be exercisable over a seven-year period from 28 April 2015 on the 
following terms: 

(i) 

the warrants vest a third per annum over the first three years; and 

(ii)  50% of the warrants that vest in any year (one-third of the total) become exercisable immediately and the remaining 50% of the 
warrants only become exercisable subject to a 12% per annum compound growth in the Company’s share price above 6.50p. 

Certain provisions were contained in the warrant instrument to provide for the entire award being exercisable on a takeover of the 
Company.  

The  BGF  options  were  restructured  and  the  MXC  warrants  were  cancelled  as  part  of  the  refinancing  following  the  acquisition  of 
CloudCoCo Limited on 21 October 2019. Further details are given in note 7.  

The total non-employee share options and warrants in issue at 30 September 2019 are: 

Date granted 
28 April 2015 
26 May 2016 
Total 

Balance
2019
13,853,255
50,000,000
63,853,255

Movement
during the year

Balance
2018
— 13,853,255
— 50,000,000
— 63,853,255

Exercise 
price 
6.50p
6.00p
6.11p

Dates exercisable
28 April 2018–28 April 2022
26 May 2016–26 May 2031

Remaining
 contractual
 life 
(months)
31
140

The total share-based payments expense included in the Consolidated Income Statement is: 

Share options 
Share warrants 
Total 

2019
£’000
16
55
71

2018
£’000
(7)
55
48

CloudCoCo Group plc Annual Report 2019 

35

 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

8. Income tax 

Current tax 
UK corporation tax for the period at 19% (2018: 19%) 
Deferred tax 
Deferred tax credit on intangible assets  
Total tax credit for the year 

2019
£’000

—

(438)
(438)

2018
£’000

—

(169)
(169)

The relationship between expected tax expense based on the standard rate of tax in the UK of 19% (2018: 19%) and the tax expense 
actually recognised in the Consolidated Income Statement can be reconciled as follows: 

Loss for the year before tax: 
Tax rate 
Expected tax credit 
Adjusted for: 
Credits not chargeable to tax 
Non-deductible expenses 
Movement in unprovided deferred tax relating to losses 
Change in tax rates 
Short-term timing differences 

2019
£’000
(5,588)
19%
(1,062)

—
641
287
(13)
585
438

2018
£’000
(3,976)
19%
(755)

(300)
908
5
24
287
169

The Group has unrecognised deferred tax assets in respect of tax losses carried forward totalling £1,290,000 (2018: £1,577,000). 

9. Loss per share 

Loss attributable to ordinary shareholders 

2019
£’000
(5,150)

2018
£’000
(3,807)

Weighted average number of Ordinary Shares in issue, basic and diluted  
Basic and diluted loss per share  

Number

Number
227,065,100 227,065,100
(1.68)p

(2.27)p

The weighted average number of ordinary shares for the purpose of calculating the basic and diluted measures is the same. This is 
because the outstanding share incentives, details of which are given in Note 7, would have the effect of reducing the loss per ordinary 
share and therefore would be anti-dilutive under the terms of IAS 33.  

CloudCoCo Group plc Annual Report 2019 

36

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

10. Intangible assets 
Intangible assets are non-physical assets which have been obtained as part of an acquisition or research and development activities, 
such as innovations, introduction and improvement of products and procedures to improve existing or new products. All intangible 
assets have an identifiable future economic benefit to the Group at the point the costs are incurred. The Group’s policy is to amortise 
IT and billing and website systems over 3 years. Customer lists and brands are amortised over a maximum period of ten years from 
the date of acquisition. 

Intangible assets 
Cost 
At 1 October 2017 
Adjustments to provisional fair values 
At 1 October 2018 
Additions  
At 30 September 2019 

Accumulated amortisation 
At 1 October 2017 
Charge for the year  
At 1 October 2018 
Charge for the year  
At 30 September 2019 

Impairment 
At 1 October 2017 
Charge in the year  
At 1 October 2018 
Charge in the year 
At 30 September 2019 

Carrying amount 
At 30 September 2019 
At 30 September 2018 
Average remaining amortisation period 

Goodwill
£’000

4,447
—
4,447
—
4,447

—
—
—
—
—

(200)
(2,644)
(2,844)
(1,603)
(4,447)

—
1,603

IT, billing and 
website
systems
£’000

113
29
142
40
182

(7)
(20)
(27)
(20)
(47)

—
—
—
—
—

Brand
£’000

1,157
—
1,157
—
1,157

(150)
(115)
(265)
(115)
(380)

—
—
—
(225)
(225)

Customer
lists
£’000

7,580
—
7,580
—
7,580

(1,136)
(772)
(1,908)
(772)
(2,680)

—
—
—
(1,193)
(1,193)

Total
£’000

13,297
29
13,326
40
13,366

(1,293)
(907)
(2,200)
(907)
(3,107)

(200)
(2,644)
(2,844)
(3,021)
(5,865)

135
115
1.8 years

552
892
4.8 years

3,707
5,672
4.8 years

4,394
8,282
4.8 years

Intangible assets require three conditions to be fulfilled: 

i. 

identifiable – either separable or arising from a contractual or other legal right; 

ii.  can be controlled; and 

iii. 

future economic benefits exist. 

On acquisition, cash flows from customer assets, which are not subject to a defined contract term and can be cancelled by serving 
notice, are subject to an attrition analysis using projected growth rates for the first three years and 5% growth per annum thereafter, 
and the actual retention rates for each customer base acquired. The resulting cash flows are modelled over an extended number of 
years until all of the expected future cash flows are identified. The discount rates used in the cash flow projections were calculated 
using  a  weighted  average  cost  of  capital  (WACC)  specific  to  each  asset  acquired  and  ranged  from  10.2%  to  17.3%  across  the 
acquisitions.  

For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable cash 
flows (cash generating units). Goodwill is allocated to those assets that are expected to benefit from synergies of the related business 
combination  and  represent  the  lowest  level  within  the  Group  at  which  management  monitors  the  related  cash  flows.  Each  year, 
management compares the resulting cash flow projections by CGU to the carrying value of goodwill. Any material variance in this 
calculation results in an impairment charge to the Consolidated Income Statement. 

CloudCoCo Group plc Annual Report 2019 

37

 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
Notes to the consolidated financial statements (continued) 

10. Intangible assets (continued)   
The calculations used to compute cash flows at CGU level are based on the Group’s budget, growth rates, WACC and other known 
variables. The calculations are sensitive to movements in both WACC, the effective unsecured borrowing rate of the Group and the 
customer retention ratio. The current effective unsecured borrowing rate is calculated at 15% per annum. Sensitivities have been run 
on cash flow forecasts for all CGUs. Management is satisfied that the key assumptions of revenue and EBITDA growth rates are 
achievable and that reasonably possible changes to those key assumptions would not lead to the carrying amount of the relevant 
CGU exceeding the recoverable amount. Sensitivity analyses have been performed and the table below summarises the effects of 
changing certain key assumptions and the resultant excess (or shortfall) of discounted cash flows against the aggregate of goodwill 
and intangible assets. 

Sensitivity analysis 

Sensitivity analysis 
Base case fair value of intangible assets by CGU (including goodwill) 
Excess of fair value over carrying value: 
Base case 
Discount rate increased to 16%  
Revenues reduced by 5% per annum 

Adept4 Managed 
IT Limited
£’000
4,394

—
(269)
(455)

Base case calculations highlight that the impairment review is sensitive to the discount rate and growth rate. Given the Group’s value 
proposition  is  centred  around  generating  monthly  recurring  fees  for  IT  as  a  Service,  the  Directors  are  satisfied  that  the  Group’s 
objectives are to maximise the cash flows generated through the sales of Recurring Services.  

In determining whether intangible assets including goodwill were impaired, the directors estimated the discounted future cash flows 
associated  with  the  intangible  assets  over  a  ten-year  period,  using  a  discount  rate  equivalent  to  the  WACC.  The  directors  also 
considered  the  impact  of  the  customer  notice  of  termination  received  and  the  reduction  in  Trading  EBITDA*  during  the  year  as 
indicators that the intangible assets were impaired. The goodwill and other intangibles were impaired by £3.0m during the year (2018: 
£2.6m). 

At 30 September 2019, the Company had the following subsidiaries: 
Active companies 

Subsidiary company 
CloudCoCo Holdings Limited 
(formerly Adept4 Holdings Limited) 
CloudCoCo Managed IT Limited 
(formerly Adept4 Managed IT Limited) 

Dormant companies 

Subsidiary company 
Pinnacle CDT Limited 
CloudCoCo Cloud Services Limited  
(formerly Adept4 Cloud Services Limited) 
Ancar-B Technologies Limited 

Holding

100%

Country of
incorporation

Scotland

Shares

Ordinary

Nature of business

Holding company

100%

England and Wales

Ordinary

ITaaS

Holding
100%

100%

100%

Country of
incorporation
England and Wales

England and Wales

England and Wales

Shares
Ordinary

Ordinary

Ordinary

Nature of business
Dormant

Dormant

Dormant

For the year ending 30 September 2019 the following subsidiaries of the Company were entitled to exemption from audit under s479A 
of the Companies Act 2006 relating to subsidiary companies. 

Subsidiary Name 
Pinnacle CDT Limited 
CloudCoCo Cloud Services Limited 
(formerly Adept4 Cloud Services Limited) 
Ancar-B Technologies Ltd 

Companies House Registration Number
04613699

11504479

03347248

CloudCoCo Group plc Annual Report 2019 

38

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

11. Property, plant and equipment 

Cost of assets 
At 1 October 2017 
Additions 
Disposals 
At 30 September 2018 
Additions 
Disposals 
At 30 September 2019 

Depreciation 
At 30 September 2017 
Charge for the year 
At 30 September 2018 
Charge for the year 
Disposals 
At 30 September 2019 

Net book value 
At 30 September 2019 
At 30 September 2018 

Fixtures,
 fittings and 
leasehold 
improvements
£’000

IT equipment
£’000

302
70
(16)
356
23
(125)
254

152
79
231
80
(118)
193

61
125

148
—
—
148
—
(54)
94

70
57
127
20
(54)
93

1
21

Total
£’000

450
70
(16)
504
23
(179)
348

222
136
358
100
(172)
286

62
146

12. Leases 
12.1 Operating leases 
The Group’s minimum operating lease payments relate to motor vehicles and land and buildings as follows: 

12.1.1 Land and Buildings 

At 30 September 2019 
At 30 September 2018 

Within 1 year
£’000
70
70

1 to 5 years 
£’000
117
177

Total 
£’000
187
247

Lease payments recognised as an expense during the year amounted to £106,000 (2018: £105,000). No sublease income is expected 
as all assets held under lease agreements are used exclusively by the Group. The terms left on the non-cancellable leases can be 
summarised as follows: 

Property 
7750 Daresbury Business Park, Warrington 
Victoria Spring Business Park, Liversedge, West Yorkshire 

Non-cancellable term left
36 months
3 months

Operating leases do not contain any contingent rent clauses. None of the operating lease agreements contain renewal of purchase 
options or escalation clauses or any restrictions regarding dividends, further leasing or additional debt. Dilapidations are considered 
on a lease by lease basis based on the Group's best estimate of the likely committed cash outflow in the last 36 months of expected 
occupancy as the lease comes to an end. Dilapidations provisions during the year amounted to £15,000 (2018: Nil). 

12.1.2 Motor Vehicles 

At 30 September 2019 
At 30 September 2018 

Within 1 year
£’000
10
37

1 to 5 years 
£’000
—
10

Total 
£’000
10
47

CloudCoCo Group plc Annual Report 2019 

39

 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

12.2 Finance leases 
Adept4 has finance leases which relate to assets used within the Group. The net carrying amount of the assets held under the leases 
is £25,000 (2018: £32,000). The assets are included under IT equipment and leasehold improvements. The amounts held under 
finance leases are secured on the assets concerned. Future minimum lease payments as at 30 September 2019 are:  

Payments due within 1 year 
Payments due between 1 and 5 years 
Future minimum lease payments 
Less interest due in payments 
Capital sum due 
Short-term obligations under finance leases 
Long-term obligations under finance leases 

13. Inventories 

Consumables 
Work in progress  
Inventories  

IT 
equipment
£'000 
26 
9
35 
(4) 
31
21 
10 

Leasehold 
improvements 
£'000 
13 
9 
22 
(4) 
17 
11 
                6 

2019
£’000
14
18
32

14. Trade and other receivables 
These are the first full year results which are presented by the Group following the adoption of IFRS 9 and 15. 

Trade receivables  
Warranty settlement 
Other Debtors 
Prepayments and accrued income  
Trade and other receivables 

2019
£’000
951
—
3
535
1,489

Total
£'000 
39 
18
57 
(8) 
48
32 
16 

2018
£’000
12
14
26

2018
£’000
1,343
600
36
921
2,900

In adopting IFRS 9, the Group now reviews the amount of credit loss associated with its trade receivables based on forward looking 
estimates  that  take  into  account  current  and  forecast  credit  conditions  as  opposed  to  relying  on  past  historical  default  rates.  In 
adopting IFRS 9 the Group has applied the Simplified Approach applying a provision matrix based on number of days past due to 
measure lifetime expected credit losses and after taking into account customers with different credit risk profiles and current and 
forecast trading conditions. 

At period end, customers were categorised into three categories based on spend in the last 12 months: 

1. Top 10 customers, 2. Next 50 customers and 3. Others 

Specific provisions are also made based on known issues or changes in the lifetime expected credit loss.  

Category 
Top 10 customers 
Next 50 customers 
Other customers 

Impairment Rate
0.0%
0.8%
1.0%

Trade receivables at the reporting date comprise amounts receivable from the provision of the Group’s products and services. The 
average credit period taken on the provision of these services is 40 days (2018: 47 days). Trade receivables are stated net of an 
impairment for estimated irrecoverable amounts of £137,000 (2018: £147,000). During the year, £118,000 of the opening impairment 
provision of £147,000 from 1 October 2018, was utilised as a result of bad debts written off and subsequently a further increase in 
the impairment provision of £108,000 was made, resulting in a Group provision of for impairment of trade receivables of £137,000 at 
30 September 2019.  

CloudCoCo Group plc Annual Report 2019 

40

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

14. Trade and other receivables (continued) 

At 30 September 2019 trade receivables amounting to £215,000 (2018: £206,000) were past due but not impaired. 

The age of trade receivables not impaired is as follows: 

Less than 30 days  
30–59 days  
60–89 days  
90–119 days  
120+ days 

2019
£’000
582
154
140
39
36
951

2018
£’000
686
451
93
50
63
1,343

Credit risk 
The Group’s main risk relates to trade receivables which are stated net of the provisions above. No collateral is held as security 
against these debtors and the carrying value represents the fair value. The Group does not identify specific concentrations of credit 
risk with regards to trade and other receivables, as the amounts recognised represent a large number of receivables from various 
customers, including some government authorities. 

15. Cash and cash equivalents 

Cash at bank and in hand 

2019
£’000
311

2018
£’000
1,427

Cash balances are held with a small number of counterparties. There were no borrowing facilities in place at 30 September 2019 
other than the loan notes issued to the BGF (Note 17). 

16. Trade and other payables 
16.1 Current 

Trade payables  
Accruals and deferred income  
Finance leasing liability – short-term element 
Other taxes and social security costs 
Total current liabilities 

16.2 Non-current 

BGF loan notes repayable to the BGF between three and seven years 
Less fair value adjustment relating to the BGF loan notes  
Fair value of BGF loan notes 
Finance leasing liability – long-term element  
Total non-current liabilities 

Note 17 contains more detail on the loan notes repayable to the BGF. 

Note 12 contains further information on the finance lease liability. 

2019
£’000
876
1,093
32
302
2,303

2019
£’000
5,000
(730)
4,270
16
4,286

2018
£’000
1,102
1,937
32
377
3,448

2018
£’000
5,000
(929)
4,071
46
4,117

CloudCoCo Group plc Annual Report 2019 

41

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

17. Financial instrument 
On  26  May  2016,  the  Company  issued  £5m  unsecured  loan  notes  (“Loan  Notes”)  to  the  BGF  with  a  seven-year  term  (although 
redemption  is  permissible  from  the  third anniversary)  with  repayment  between  the  fifth and seventh  anniversaries  in equal semi-
annual repayments that carry interest at 8% per annum (“Coupon”). Assuming that the Loan Notes were held for seven years and 
not redeemed early, the maximum credit exposure at 30 September 2019, including interest, is £6.0m (2018: £6.4m), of which £1.0m 
(2018: £1.4m) relates to interest. As previously described, the Company also agreed to grant the BGF an option to subscribe for 
50,000,000 Ordinary Shares of 1p at a subscription price of 6p any time before 26 May 2031. As the Loan Notes are unsecured, no 
collateral was offered to the BGF as security. The Loan Notes are not exposed to market interest rate increases over the term.  

In accordance with IAS 32, the Loan Notes and share warrant elements were linked and treated as a single financial instrument and 
shown at fair value.  

The  fair  value  of  the  share  options  at  26  May  2016  (date  of  grant)  has  been  calculated  using  the  Black  Scholes  pricing  model 
incorporating the following key assumptions: 

 

 

 

 

share price volatility of 40%; 

spot price of 6p per share; 

risk-free rate of 0.9%; and 

option period, aligned with the maximum amount of time the loan can remain outstanding. 

Based on the assumptions above, the Black Scholes pricing model provided a fair value for the share option of 2.89p per share, 
which implied a total fair value for the share option of £1.4m. Based on the expected Coupon payments and repayment profile under 
the loan notes, this implies an effective borrowing rate of 15%. This resulted in a fair value of the loan amount at 26 May 2016 of 
£3.6m. The difference between the Coupon rate and the effective interest charge at 15% is charged through the Consolidated Income 
Statement over the life of the loan notes, and increases the outstanding loan note balance over time to match actual Coupon and 
capital cash repayments relating to the Loan Notes. 

Cash received from the BGF on 26 May 2016 for Loan Notes at 8% per annum interest 
At 30 September 2018 
Interest on Loan Notes at 8% per annum for the year to 30 September 2019 
Notional interest on liability element of the BGF Loan Notes to 30 September 2019 
At 30 September 2019 

Loan
Note
balance
£’000
5,000
5,000
—
—
5,000

Carrying 
value
Loan Notes
£’000
—
4,071
—
199
4,270

8%
interest
payable
£’000
—
—
400
—
400

On  21  October  2019,  the  Group  reached  a  settlement  with  BGF  in  relation  to  the  £5m  unsecured  loan  notes,  further  details  are 
contained in note 23. 

18. Deferred tax liabilities 

Deferred tax liability at 30 September 2017 
Credited to income statement – on intangibles 
Deferred tax liability at 30 September 2018 
Credited to income statement – on intangibles 
Deferred tax liability at 30 September 2019 

Deferred tax 
on acquired
 intangibles
£’000
1,416
(168)
1,248
(438)
810

CloudCoCo Group plc Annual Report 2019 

42

 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

19. Share capital and reserves 
19.1 Share capital 
Shares issued and fully paid 

Beginning of year  
Issued during year  
Shares issued and fully paid  

Share capital allotted, called up and fully paid 

Ordinary shares of £0.01p each 
At 30 September 2018 and 30 September 2019 

2019
£’000
2,271
—
2,271

2018
£’000
2,271
—
2,271

Ordinary 
Shares 

227,065,100

19.2 Capital redemption reserve 
At the Company’s Annual General Meeting on 27 March 2015, the Company was authorised to enter into a contract for the off-market 
purchase of all of the Deferred Shares of £0.009 each in its capital for cancellation. A single new Ordinary Share of £0.01 was issued 
by the Company on that date to finance the off-market purchase. In accordance with Section 733 of the Companies Act 2006, this 
cancellation of shares created a capital redemption reserve. Article 3 of the Companies (Reduction of Share Capital) Order 2008 (SI 
2008/1915) allows such reduction to be treated as a realised profit and it therefore may be used to distribute to shareholders or used 
to buy back shares. 

19.3 Merger reserve 
The merger reserve represents the excess over nominal value of the fair value of consideration received for equity shares, net of 
expenses of the share issue, in connection with acquisitions.  

19.4 Other reserve 
Other reserves comprise: 

 

 

 

fair value of equity-settled share-based payments; 

fair value of MXC Capital warrants; and 

fair value adjustment relating to share option element of the BGF Loan Notes. 

20. Related party transactions 
Details of Directors’ interests in the Company’s shares, service contracts and remuneration are set out in the report of the Board to 
the members on Directors’ remuneration on pages 14 and 15.  

Jill Collighan, a Director of the Company, is an employee of the MXC Capital Limited group (“MXC”). At 30 September 2019, MXC 
had a 29.9% holding in the shares of the Company and also held share warrants, as disclosed in Note 7 and is considered to have a 
significant influence over the Group. No other Director had a material interest in any significant contract with the Company or any of 
its subsidiaries during the year save for those disclosed in the accounts. 

Fees invoiced by MXC include £72,000 for Jill Collighan’s services as an Executive Director, included as directors’ emoluments in 
Note  20.  Additionally,  corporate  finance  advisory  and  transaction  services  were  purchased  from  MXC  as  financial  adviser  to  the 
Company. The Group purchased services totalling £102,000 (2018: £70,000) from MXC and at 30 September 2019 owed £129,000 
to MXC (2018: £21,000). 

21. Contingent liabilities 
There are no contingent liabilities at 30 September 2019 (2018: nil). 

CloudCoCo Group plc Annual Report 2019 

43

 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

22. Risk management 
The Group finances its activities through equity, loan notes and bank funds. No speculative treasury transactions are undertaken and 
during the last two years no derivative contracts were entered into. Financial assets and liabilities include those assets and liabilities 
of a financial nature, namely cash and borrowings. The Group is exposed to a variety of financial risks arising from its operating 
activities, which are monitored by the Directors and are reported in the principal risks and uncertainties contained within the Strategic 
Report on pages 7 and 8. 

22.1 Cash and liquidity risk 
The Group seeks to manage financial risk by ensuring sufficient liquidity is available to meet foreseeable needs and to invest cash 
assets safely and profitably. The Group policy throughout the year has been to ensure continuity of funding by a combination of loan 
note funding, available bank facilities and the issue of equity. 

22.2 Interest rate risk 
The  interest  rate  on  the  Group’s  cash  at  bank  is  determined  by  reference  to  the  bank  rate.  The  Group  has  available  credit  card 
facilities with HSBC of up to £10,000 (2018: £10,000). The interest rate charged on finance leases and commercial loans is a fixed 
rate agreed at the time of signing the agreement. 

22.3 Capital risk management 
The Group’s policy on capital structure is to maintain a level of gross cash available, which the Board considers to be adequate to 
fund a range of potential EBITDA movements, taken from a series of business projections and scenarios. Based on these business 
projections, the Board believes it has sufficient cash resources at its disposal to pursue its chosen strategy of maximising shareholder 
returns over the medium to long term from the customer base with a high proportion of contracted recurring revenues. 

The Group manages its capital to ensure that trading entities in the Group will be able to continue as going concerns, while maximising 
the medium and long term returns to shareholders through the organisation of cash, debt and equity balances. The capital structure 
of the Group consists of cash at bank and in hand, debt and equity attributable to equity holders of the parent, comprising issued 
share capital, reserves and retained earnings as disclosed in the Consolidated Statement of Changes in Equity on page 25. 

The  Directors  seek  to  promote  recurring  revenues  to  a  wide  range  of  business  customers,  to  reduce  the  risks  associated  with 
fluctuations  in  the  UK  economy  and  to  increase  the  long-term  value  to  customers  and  shareholders.  If  required,  the  Group  will 
subsidise one-off connection fees in order to generate contracted recurring revenues and secure longer-term business relationships 
with customers. 

The declaration and payment by the Group of any future dividends on the Ordinary Shares and the amount will depend on the results 
of  the  Group’s  operations,  its  financial  condition,  cash  requirements,  future  prospects,  profits  available  for  distribution  and  other 
factors deemed to be relevant at the time. 

Given the Group’s stage of development, the Directors do not envisage that the Group will pay dividends in the foreseeable future 
and intend to reinvest surplus funds in the development of the Group’s business. The Board will regularly review the appropriateness 
of its dividend policy. 

In order to maintain or adjust the capital structure, the Group may adjust the amount of any pay-outs to the shareholders, return 
capital to the shareholders, issue new shares, make borrowings or sell assets to reduce debt. 

22.4 Credit risk 
The Group’s policy is to monitor trade and other receivables and avoid significant concentrations of credit risk. The principal credit 
risk arises from trade receivables. Aged receivables reports are reviewed monthly as a minimum. The credit control function follows 
a policy of sending reminder letters that start once an invoice is over 30 days overdue. These culminate in a legal letter with the threat 
of legal action. In a limited number of cases, legal action has been pursued. An aged analysis of receivables is shown in Note 14 to 
the financial statements. 

CloudCoCo Group plc Annual Report 2019 

44

 
 
 
 
 
Notes to the consolidated financial statements (continued) 

22.5 Risk management analysis 
The  information  below  provides  an  analysis  of  the  financial  assets  and  liabilities  within  the  scope  of  IFRS  9  Financial 
Instruments,required by IFRS 7 Financial Instruments: Disclosure. An analysis of the principal sums, relevant to an analysis of risk 
management, is as follows: 

2019 
Trade and other receivables 
Other current assets 
Cash at bank and in hand 

2018 
Trade and other receivables 
Other current assets 
Cash at bank and in hand 

2019 
Trade and other payables 
Finance lease liability – current 
Finance lease liability – non-current 
Commercial loans – non-current 

2018 
Trade and other payables 
Finance lease liability – current 
Finance lease liability – non-current 
Commercial loans – non-current 

Financial 
assets
£’000
951
—
311
1,262

Financial 
assets
£’000
1,356
600
1,427
3,383

Non-financial
 assets
£’000
—
32
—
32

Non-financial
 assets
£’000
—
26
—
26

Total 
£’000
951
32
311
1,294

Total 
£’000
1,356
626
1,427
3,409

Other
financial
liabilities at
fair value
£’000
2,303
—
—
5,000
7,303

Other liabilities 
not within
scope of
IFRS 9
£’000
—
32
16
—
48

Balance sheet
total
£’000
2,303
32
16
5,000
7,351

Other
financial
liabilities at
fair value
£’000
3,448
—
—
5,000
8,448

Other liabilities 
not within
scope of
IAS 39
£’000
—
32
46
—
78

Balance sheet
total
£’000
3,448
32
46
5,000
8,526

2019 
Trade payables 
Long-term borrowings 
Finance lease liabilities 

2018 
Trade payables 
Long-term borrowings 
Finance lease liabilities 

0 to 60 
days
£’000
460
—
5
465

0 to 60 
days
£’000
691
—
5
696

61 days to
6 months
£’000
416
—
11
427

61 days to
6 months
£’000
411
—
11
422

6 to 12 
months
£’000
—
—
16
16

6 to 12 
months
£’000
—
—
16
16

12 months to 
2 years
£’000
—
1,250
16
1,266

12 months to 
2 years
£’000
—
—
32
32

2 to 5 
years
£’000
—
3,750
—
3,750

2 to 5 
years
£’000
—
5,000
14
5,014

Over 5
years
£’000
—
—
—
—

Over 5
years
£’000
—
—
—
—

Total
£’000
876
5,000
48
5,924

Total
£’000
1,102
5,000
78
6,180

CloudCoCo Group plc Annual Report 2019 

45

 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
Notes to the consolidated financial statements (continued) 

23. Post-balance sheet events 
On 21 October 2019, the Group acquired the entire share capital of CloudCoCo Limited (“CloudCoCo”). CloudCoCo is a cloud, IT 
hardware,  and  IT  services  company  that  commenced  trading  in  2018  and  has  seen  impressive  growth  in  that  short  period.  The 
consideration for the acquisition was satisfied through the issue of 218,160,586 ordinary shares in the Company which represents 
approximately 49.0% of the enlarged share capital. The shares were issued at the mid-market closing price of 3.3 pence, representing 
a total value of £7.2 million at completion. 

Whilst it is too early to accurately assess the fair value of the assets and liabilities acquired prior to the production of this report, on 
21 October 2019, CloudCoCo had cash balances of £157,000 and had signed a number of recurring customer contracts generating 
unaudited revenue of over £1 million per annum. CloudCoCo has a very strong and experienced sales and business development 
team which had already shown its ability to win new business using its agile sales methodology. On 21 October 2019, following the 
acquisition, Andy Mills, former Chairman of CloudCoCo, joined the Board as Chief Executive Officer, focussing on driving the growth 
of  the  enlarged  Group.  Mark  Halpin  (founder  and  former  Chief  Executive  Officer  of  CloudCoCo)  is  leading  the  Group’s  business 
development activities. 

On completion of the acquisition, £1.5 million of the loan notes were waived and cancelled by BGF, reducing the Company’s liability 
to £3.5 million. MXC Guernsey Limited, a wholly owned subsidiary of MXC Capital Limited (“MXC”), which now holds 15.2% of the 
shares in the Company, purchased the remaining £3.5 million loan notes from BGF and restructured their terms. The loan notes now 
carry a coupon of 12% compound per annum, rolled up and payable only at the end of the term. The term of the loan notes has been 
extended to October 2024 with no repayment due until that date unless the Company chooses to repay early. At the same time, MXC 
extended a £0.5 million, 2 year, working capital facility to the Company with interest charged at a rate of 12% per annum on amounts 
drawn down. 

As part of the refinancing package, MXC also cancelled the warrants it held over 5% of the then issued and to be issued share capital 
of Adept4 and BGF’s options were repriced to 0.35 pence. BGF exercised all of its options in October 2019 and, as MXC no longer 
holds warrants in the Company, the only obligations over the Company’s shares are in respect of outstanding staff share options.   

On 29 November 2019, the Company's name was changed to CloudCoCo Group plc.                 

The website address, at which information required pursuant to AIM Rule 26 is available, was changed with effect from 2 December 
2019, to www.cloudcoco.co.uk. 

24. Ultimate controlling party 
There is no ultimate controlling party. 

CloudCoCo Group plc Annual Report 2019 

46

 
 
 
 
 
 
 
 
 
 
 
 
 
Independent Auditor’s report to the members of CloudCoCo Group plc  

Opinion 
We have audited the financial statements of CloudCoCo Group plc (the 'parent company') for the year ended 30 September 2019 
which comprise the Statement of Financial Position (parent company), the Statement of Changes in Equity (parent company) and 
the notes to the financial statements (parent company), including a summary of significant accounting policies. The financial reporting 
framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including FRS 102 
“The Financial Reporting Standard applicable in the UK and the Republic of Ireland” (United Kingdom Generally Accepted Accounting 
Practice). 

In our opinion, the parent company financial statements: 

 

 

 

give a true and fair view of the state of the parent company’s affairs as at 30 September 2019;  

have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and 

have been prepared in accordance with the requirements of the Companies Act 2006. 

Basis for opinion 
We  conducted  our  audit  in  accordance  with  International  Standards  on  Auditing  (UK)  (ISAs  (UK))  and  applicable  law.  Our 
responsibilities  under  those  standards  are  further  described  in  the  Auditor's  responsibilities  for  the  audit  of  the  parent  company 
financial statements section of our report. We are independent of the parent company in accordance with the ethical requirements 
that are relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard as applied to SME listed 
entities  and  we  have  fulfilled  our  other  ethical  responsibilities  in  accordance  with  these  requirements.  We  believe  that  the  audit 
evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.  

Conclusions relating to going concern 
We have nothing to report in respect of the following matters in relation to which the ISAs (UK) require us to report to you where: 

 

 

the Directors' use of the going concern basis of accounting in the preparation of the parent company’s financial statements is not 
appropriate; or 

the Directors have not disclosed in the parent company financial statements any identified material uncertainties that may cast 
significant doubt about the parent company's ability to continue to adopt the going concern basis of accounting for a period of at 
least twelve months from the date when the parent company financial statements are authorised for issue. 

Key audit matters 
We identified the key audit matters described below as those which were of most significance in the audit of the parent company 
financial statements of the current period. Key audit matters include the most significant assessed risks of material misstatement, 
including those risks that had the greatest effect on our overall audit strategy, the allocation of resources in the audit and the direction 
of the efforts of the audit team.  

In addressing these matters, we have performed the procedures below which were designed to address the matters in the context of 
the parent company financial statements as a whole and in forming our opinion thereon. Consequently, we do not provide a separate 
opinion on these individual matters. 

Going Concern 
The parent company recorded net liabilities of £0.3m at 30 September 2019 and is dependent on the Group’s subsidiaries to generate 
cashflow to fund its own expenses. The procedures undertaken to address the key audit matters relating to Going Concern set out 
in the Group audit report on page 19 are therefore also applicable to this parent company audit report. A further key audit matter for 
the parent company is set out in the following table. 

CloudCoCo Group plc Annual Report 2019 

47

 
 
 
 
 
 
Independent Auditor’s report to the members of CloudCoCo Group plc 
(continued) 

Key audit matter  
Carrying value of 
amounts owed by 
subsidiary undertakings 
(See Note 5) 

Description of risk  
The Group recorded losses in the year 
of £5.15m. The parent company has 
significant receivable balances due from 
Group companies. The assessment of 
the recoverability of these balances 
requires significant judgement.  

How  the  matter  was  addressed  in  the  audit  with 
respect to that risk 
We reviewed management’s assessment of the 
recoverability of receivables due from Group companies. 
As part of our procedures we: 
 

examined management’s assessment as to 
whether indicators of impairment have been 
identified and appropriately evaluated; 

 

 

 

 

challenged the discounted cash flow model also 
used in the Group audit to support the carrying 
values of intangibles and goodwill, including the 
appropriateness of the assumptions used in the 
forecasts such as projected growth, future capital 
expenditure, cash flows, cost projections, central 
overhead allocation and the discount rate; 

test checked arithmetic formulae within the model; 

compared management’s historical forecasting 
accuracy by comparing the previous years’ 
forecasts to the actual outturn; and 

performed sensitivity analyses of the key 
assumptions used by management and assessed 
the adequacy of management’s disclosures of 
sensitivity and key risks inherent in the calculation.

Materiality 
The materiality for the parent company financial statements as a whole was set at £108,750. This has been determined with reference 
to the benchmark of the parent company’s total assets, which we consider to be an appropriate measure as the parent company 
exists only as a holding company for the Group and carries on no trade in its own right. Materiality represents 1% of total assets as 
presented on the face of the parent company’s Statement of Financial Position. 

An overview of the scope of our audit 
The parent company was subject to a full scope audit. 

Other information 
The other information comprises the information included in the annual report, other than the Group and parent company financial 
statements  and  our  auditor’s  reports  thereon.  The  Directors  are  responsible  for  the  other  information.  Our  opinion  on  the  parent 
company financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, 
we do not express any form of assurance conclusion thereon.  

In connection with our audit of the parent company financial statements, our responsibility is to read the other information and, in 
doing  so,  consider  whether  the  other  information  is  materially  inconsistent  with  the  parent  company  financial  statements  or  our 
knowledge  obtained  in  the  audit  or  otherwise  appears  to  be  materially  misstated.  If  we  identify  such  material  inconsistencies  or 
apparent  material  misstatements,  we  are  required  to  determine  whether  there  is  a  material  misstatement  in  the  parent  company 
financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that 
there is a material misstatement of this other information, we are required to report that fact.  

We have nothing to report in this regard.  

Opinion on other matters prescribed by the Companies Act 2006 
In our opinion, based on the work undertaken in the course of the audit: 

 

 

the information given in the Strategic Report and the Directors’ Report for the financial year for which the parent company 
financial statements are prepared is consistent with the parent company financial statements; and 

the Strategic Report and the Directors’ Report have been prepared in accordance with applicable legal requirements. 

CloudCoCo Group plc Annual Report 2019 

48

 
 
 
 
 
 
 
 
 
 
 
 
Independent Auditor’s report to the members of CloudCoCo Group plc 
(continued) 

Matters on which we are required to report by exception 
In the light of the knowledge and understanding of the parent company and the environment obtained in the course of the audit, we 
have not identified material misstatements in the Strategic Report or the Directors’ Report. 

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our 
opinion: 

 

 

 

 

adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been 
received from branches not visited by us; or 

the parent company financial statements are not in agreement with the accounting records and returns; or 

certain disclosures of Directors’ remuneration specified by law are not made; or 

we have not received all the information and explanations we require for our audit. 

Responsibilities of Directors 
As  explained  more  fully  in  the  Statement  of  Directors’  responsibilities  set  out  on  page  18,  the  Directors  are  responsible  for  the 
preparation of the parent company financial statements and for being satisfied that they give a true and fair view, and for such internal 
controls as the Directors determine is necessary to enable the preparation of parent company financial statements that are free from 
material misstatement, whether due to fraud or error. 

In preparing the parent company financial statements, the Directors are responsible for assessing the parent company’s ability to 
continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of 
accounting unless the Directors either intend to liquidate the parent company or to cease operations, or have no realistic alternative 
but to do so. 

Auditor's responsibilities for the audit of the parent company’s financial statements 
Our objectives are to obtain reasonable assurance about whether the parent company financial statements as a whole are free from 
material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance 
is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material 
misstatement  when  it  exists.  Misstatements  can  arise  from  fraud  or  error  and  are  considered  material  if,  individually  or  in  the 
aggregate,  they  could  reasonably  be  expected  to  influence  the  economic  decisions  of  users  taken  on  the  basis  of  these  parent 
company financial statements.  

A  further  description  of  our  responsibilities  for  the  audit  of  the  parent  company  financial  statements  is  located  on  the  Financial 
Reporting Council's website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor's report. 

Other matter 
We have reported separately on the Group financial statements of CloudCoCo Group plc for the year ended 30 September 2019. 

Use of our report  
This report is made solely to the parent company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies 
Act  2006.  Our  audit  work  has  been  undertaken  so  that  we  might  state  to  the  parent  company's  members  those  matters  we  are 
required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or 
assume responsibility to anyone other than the parent company and the parent company's members as a body, for our audit work, 
for this report, or for the opinions we have formed. 

Andrew Bond 
Senior Statutory Auditor, 
for and on behalf of Nexia Smith & Williamson  
Statutory Auditor, Chartered Accountants 
25 Moorgate London EC2R 6AY 
14 February 2020 

CloudCoCo Group plc Annual Report 2019 

49

 
 
 
 
 
 
 
 
 
 
 
 
 
Statement of financial position (parent company) 
as at 30 September 2019 

Fixed assets 

Intangible assets 

Fixed asset investments 

Total fixed assets 

Current assets 

Debtors 

Cash at bank and in hand 

Total current assets 

Creditors: amounts falling due within one year 

Net current assets 

Total assets less current liabilities 

Creditors: amounts falling due in more than one year 

Net assets 

Capital and reserves 

Called up share capital 

Share premium account 

Capital redemption reserve 

Merger reserve 

Other reserve 

Retained earnings 

Shareholders’ funds 

30 September
2019
£’000

30 September 
2018 
£’000

Note

3

4

5

6

7

9

9

9

10

13

1

14

4,545

8

4,553

(599)

3,954

3,968

33

1

34

7,609

1,050

8,659

(571)

8,088

8,122

(4,270)

(4,071)

(302)

4,051

2,271

2,271

11,337

11,337

6,489

1,997

1,720

6,489

1,997

1,649

(24,116)

(19,692)

(302)

4,051

The parent company has taken advantage of Section 408 of the Companies Act 2006 and has not included its own profit and loss 
account in the financial statements. The parent company’s loss for the year was £4,424,000 (2018: £1,436,000). 

Approved by the Board and authorised for issue on 14th  February 2020. 

Michael Lacey 
Director 

The accompanying accounting policies and notes form part of these financial statements. 

Company number: 05259846 

CloudCoCo Group plc Annual Report 2019 

50

 
 
 
 
 
 
 
 
Statement of changes in equity (parent company) 
for the year ended 30 September 2019 

At 1 October 2017 

Loss and total comprehensive loss for the period 

Transactions with owners 

Share-based payments 

Total transactions with owners 

Total movements 

Share
capital
£’000
2,271

Share
premium
£’000
11,337

Capital
redemption
reserve
£’000
6,489

Merger
reserve
£’000
1,997

Other
reserve
£’000
1,601

Retained
earnings
£’000
(18,256)

Total
£’000
5,439

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

— (1,436)

(1,436)

48

48

48

—

—

48

48

(1,436)

(1,388)

Equity at 30 September 2018 

2,271

11,337

6,489

1,997

1,649

(19,692)

4,051

At 1 October 2018 

Loss and total comprehensive loss for the period 

Transactions with owners 

Share-based payments 

Total transactions with owners 

Total movements 

Share
capital
£’000
2,271

Share
premium
£’000
11,337

Capital
redemption
reserve
£’000
6,489

Merger
reserve
£’000
1,997

Other
reserve
£’000
1,649

Retained
earnings
£’000
(19,692)

Total
£’000
4,051

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

— (4,424)

(4,424)

71

71

71

—

—

71

71

(4,424)

(4,353)

Equity at 30 September 2019 

2,271

11,337

6,489

1,997

1,720

(24,116)

(302)

The accompanying accounting policies and notes form an integral part of these financial statements. 

CloudCoCo Group plc Annual Report 2019 

51

 
 
 
 
 
 
 
 
 
Notes to the parent company financial statements 

1. Accounting policies 
1.1 Accounting convention 
The financial statements are prepared under the historical cost convention basis. 

These  financial  statements  have  been  prepared  in  accordance  with  applicable  United  Kingdom  accounting  standards,  including 
Financial Reporting Standard  102 – The Financial Reporting Standard Applicable in the  United Kingdom and Republic of Ireland 
(FRS 102), and with the Companies Act 2006.  

After reviewing the budgets and cash projections for the next twelve months and beyond the Directors believe that the Group and 
Company have adequate resources to continue operations for the foreseeable future and for this reason they have adopted a going 
concern basis when preparing these financial statements.  

1.2 Compliance with accounting standards 
The parent company has taken advantage of the reduced disclosure framework and has the following exemptions available to it: 

 

 

 

the exemption from preparing a statement of cash flows; 

the exemption from providing a reconciliation on the number of shares outstanding; and 

the exemption from disclosing key management personnel compensation. 

1.3 Intangible fixed assets 
Intangible fixed assets, comprising the cost of the Company and Group website, is valued at cost less amortisation. Amortisation is 
provided at rates calculated to write off the cost over its estimated useful life, estimated to be three years.  

1.4 Investments 
Fixed asset investments are stated at cost less provision for diminution in value. 

1.5 Pensions 
The Company does not currently offer a pension scheme for the benefit of its employees. 

1.6 Deferred taxation 
Deferred tax is provided in full on timing differences which result in an obligation at the reporting date to pay more tax, or a right to 
pay less tax, at a future date, at rates expected to apply when they crystallise based on current tax rates and law. Timing differences 
arise from the inclusion of items of income and expenditure in taxation computations in different periods from those in which they are 
included in the accounts. 

Deferred tax assets are recognised to the extent that it is regarded as more likely than not that they will be recovered. Deferred tax 
assets and liabilities are not discounted. 

1.7 Share-based remuneration 
The Company issues equity-settled share-based payments to certain employees. The fair value of the shares granted is recharged 
to the Company’s subsidiaries and is calculated at the grant date, based on an estimate of the shares that will ultimately vest, using 
the Black Scholes model and in accordance with FRS 102. 

1.8 Critical accounting judgements and key sources of estimation uncertainty 
The preparation of financial statements in conformity with  generally accepted  accounting practice requires management to make 
estimates and judgements that affect the reported amounts of assets and liabilities as well as the disclosure of contingent assets and 
liabilities at the reporting date and the reported amounts of revenues and expenses during the reporting period. 

Key sources of estimation uncertainty 
Where  there  is  indication  of  impairment,  the  debtors  balance  is  impaired  by  a  charge  to  the  Company’s  Income  Statement.  The 
debtors’  balance  of  £4.8m  is  recorded  in  the  Company’s  Balance  Sheet,  of  which  £4.7m  relates  to  amounts  owed  by  subsidiary 
undertakings after impairment. A full line-by-line review of the debtors is carried out at the end of each period. Whilst every attempt 
is made to ensure that the bad debt provision is as accurate as possible, there remains a risk that the provisions do not match the 
level of debts which ultimately prove to be uncollectable.  

1.9 Financial liabilities 
Financial liabilities are obligations to pay cash or other financial instruments and are recognised when the Company becomes a party 
to the contractual provisions of the instrument. All interest-related charges are recognised as an expense in “finance costs” in the 
Income Statement. Loan Notes are raised for support of long-term funding of the Company’s operations. The financial liability arising 
on the Loan Notes is carried at fair value. 

Finance charges, including premiums payable on settlement or redemption, and direct issue costs are charged to the Company’s 
Income Statement on an accruals basis using the effective interest method and are added to the carrying amount of the instrument 
to the extent that they are not settled in the period in which they arise. 

CloudCoCo Group plc Annual Report 2019 

52

 
 
 
 
 
Notes to the parent company financial statements (continued) 

2. Auditor remuneration 
Fees payable to the Company’s Auditor for the audit of the parent company’s annual accounts were £22,000 (2018: £20,000). 

3. Intangible fixed assets 

Cost 
At 1 October 2017 and 1 October 2018  
Additions during the year 
At 30 September 2019 
Depreciation 
At 1 October 2017 
Charge for the year 
At 30 September 2018  
Charge for the year 
At 30 September 2018  
Net book value 
At 30 September 2019 
At 30 September 2018 

4. Fixed asset investments 

Cost and net book value 
At 1 October 2018 and 30 September 2019 

At 30 September 2019 the Company had two subsidiary undertakings. 

Company 
Subsidiary undertakings 
CloudCoCo Holdings Limited (formerly Adept4 Holdings Limited)  
CloudCoCo Cloud Services Limited (formerly Adept4 Cloud Services 
Limited) 

Country of registration
or incorporation

Class of 
shares held

Scotland
England and Wales

Ordinary
Ordinary

£’000

60
—
60

7
20
27
20
47

13
33

£’000

1

%

100
100

The aggregate amount of capital and reserves and the results of the subsidiary undertakings for the last relevant financial year was: 

Company 
CloudCoCo Holdings Limited  
(formerly Adept4 Holdings Limited) 
CloudCoCo Cloud Services Limited  
(formerly Adept4 Cloud Services Limited) 

Principal activity

Intermediate holding company  

Dormant 

Net assets
£’000

(6,958,014)

Loss for
 the year
£’000

(491)

1,000

—

The complete list of subsidiaries of CloudCoCo Holdings Limited (formerly Adept4 Holdings Limited) is disclosed in Note 10 to the 
Group accounts. 

5. Debtors 

Amounts owed by subsidiary undertakings after impairment 
Prepayments and accrued income  
Other taxes and social security costs 

6. Creditors: amounts falling due within one year 

Trade creditors  
Other taxes and social security costs  
Accruals and deferred income  

2019
£’000 
4,497
31
17
4,545

2019
£’000
356
2
241
599

2018
£’000 
6,910
641
58
7,609

2018
£’000 
347
4
220
571

CloudCoCo Group plc Annual Report 2019 

53

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the parent company financial statements (continued) 

7. Creditors: amounts falling due in more than one year 

Loan notes repayable to the BGF between three and seven years 
Less fair value adjustment relating to the BGF loan notes  

2019
£’000
5,000
(730)
4,270

2018
£’000
5,000
(929)
4,071

7.1 Financial instrument 
On  26  May  2016,  the  Company  issued  £5m  unsecured  loan  notes  (“Loan  Notes”)  to  the  BGF  with  a  seven-year  term  (although 
redemption  is  permissible  from  the  third anniversary)  with  repayment  between  the  fifth and seventh  anniversaries  in equal semi-
annual repayments that carry interest at 8% per annum (“Coupon”). Assuming that the Loan Notes were held for seven years and 
not redeemed early, the maximum credit exposure at 30 September 2019, including interest, was £6.0m (2018: £6.4m), of which 
£1.0m (2018: £1.4m) relates to interest. As previously described, the Company also agreed to grant the BGF an option to subscribe 
for 50,000,000 Ordinary Shares of 1p at a subscription price of 6p any time before 26 May 2031. As the Loan Notes are unsecured, 
no collateral was offered to the BGF as security. The Loan Notes are not exposed to market interest rate increases over the term.  

The Loan Notes and share warrant elements were linked and treated as a single financial instrument and shown at fair value.  

The  fair  value  of  the  share  options  at  26  May  2016  (date  of  grant)  has  been  calculated  using  the  Black  Scholes  pricing  model 
incorporating the following key assumptions: 

 

 

 

 

share price volatility of 40%; 

spot price of 6p per share; 

risk-free rate of 0.9%; and 

option period, aligned with the maximum amount of time the loan can remain outstanding. 

Based on the assumptions above, the Black Scholes pricing model provided a fair value for the share option of 2.89p per share, 
which implied a total fair value for the share option of £1.4m. Based on the expected Coupon payments and repayment profile under 
the Loan Notes, this implies an effective borrowing rate of 15%. This resulted in a fair value of the loan amount at 26 May 2016 of 
£3.6m. The difference between the Coupon rate and the effective interest charge at 15% is charged through the Income Statement 
over the life of the Loan Notes and increases the outstanding loan note balance over time to match actual Coupon and capital cash 
repayments relating to the Loan Notes.   

Cash received from the BGF on 26 May 2016 for Loan Notes at 8% per annum interest 
At 30 September 2018 
Interest on Loan Notes at 8% per annum for the year to 30 September 2019 
Notional interest on liability element of the BGF Loan Notes to 30 September 2019 
At 30 September 2019 

8. Pension and other post-retirement benefit commitments 
No contributions to Company pension schemes were made during the year (2018: £nil). 

9. Share capital 
9.1 Share capital 
Shares issued and fully paid 

Beginning of year  
Issued during year  
Shares issued and fully paid  

Share capital allotted, called up and fully paid 

Ordinary shares of £0.01p each 
At 30 September 2018 and 30 September 2019 

Loan
Note
balance
£’000
5,000
5,000
—
—
5,000

Carrying 
value
Loan Notes
£’000
—
4,071
—
199
4,270

8%
interest
payable
£’000
—
—
400
—
400

2019
£’000
2,271
—
2,271

2018
£’000
2,271
—
2,271

Ordinary 
Shares 

227,065,100

CloudCoCo Group plc Annual Report 2019 

54

 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the parent company financial statements (continued) 

9.2 Capital redemption reserve 
At the Company’s Annual General Meeting on 27 March 2015, the Company was authorised to enter into a contract for the off-market 
purchase of all of the Deferred Shares of £0.009 each in its capital for cancellation. A single new Ordinary Share of £0.01 was issued 
by the Company on that date to finance the off-market purchase. In accordance with Section 733 of the Companies Act 2006, this 
cancellation of shares created a capital redemption reserve. Article 3 of the Companies (Reduction of Share Capital) Order 2008 (SI 
2008/1915) allows such reduction to be treated as a realised profit and it therefore may be used to distribute to shareholders or used 
to buy back shares. 

9.3 Merger reserve 
The merger reserve represents the excess over nominal value of the fair value of consideration received for equity shares, net of 
expenses of the share issue, in connection with acquisitions.  

10. Other reserve 
The Company has an HMRC-approved EMI share option scheme as part of the remuneration of senior management. There is also 
an unapproved share option scheme in place which is used where the individuals do not fall under the rules of the approved scheme.  

The unapproved scheme has no set term and the current arrangements continue until further notice. In both schemes, upon vesting, 
each option allows the holder to purchase one Ordinary Share at the pre-agreed option price. All share-based employee remuneration 
will be settled in equity. The Group has no legal or other obligation to repurchase or settle the options.  

Outstanding at 1 October 
Granted 
Lapsed 
Outstanding at 30 September 

2019
Number
9,849,358
—
(1,301,666)
8,547,692

2019
Weighted 
average
exercise price
6.08p
—

2018
Number
15,597,691
—
11.73p (5,748,333)
9,849,358

5.22p

2018
Weighted 
average
exercise price
6.82p
—
8.09p
6.08p

During  the  year,  no  options  were  granted  (2018:  nil)  and  1,301,666  share  options  lapsed  in  accordance  with  the  share  issue 
documents. At 30 September 2019, Adept4 plc had granted the following outstanding share options:  

Date granted 
9 July 2009 
25 March 2015 
28 September 2016 
31 March 2017 
Total 

Balance
2019
166,666
207,692

Movement 
during the year
(166,666)
—
4,540,000 (1,135,000)
—
3,800,000
8,547,692 (1,301,666)

Balance
2018

Exercise 
price 
— 30.00p
—

207,692
5,675,000
3,800,000
9,849,358

Dates exercisable
9 July 2011–9 July 2019
25 March 2018–25 March 2025
9.00p 28 September 2019–28 September 2026
1.00p
1 April 2022–31 March 2027
5.22p

Remaining
 contractual life
 (months)
—
66
84
90

In total £71,000 of share-based expense has been included in the Company Income Statement for 2019 (2018: expense of £46,000). 

Share options 
Share warrants 
Total 

2019
£’000
16
55
71

2018
£’000
(7)
55
48

10.1 Share warrant instrument 
In consideration of the issue of £5m Loan Notes on 26 May 2016 by the Business Growth Fund (BGF), the BGF were granted an 
option to subscribe for 50,000,000 Ordinary Shares of 1p each in the capital of the Company at a price of 6p per Ordinary Share. The 
option can be exercised any time before 26 May 2031. The fair value of these options is linked to the treatment of the Loan Notes 
and valued in accordance with Notes 7 and 10. 

In consideration of its agreement to partially underwrite the placing of £0.86m on 14 May 2015, MXC was granted warrants over 5% 
of  the  share  capital  of  the  Group.  The  warrant  instrument  provides  that  the  number  of  warrants  created  under  the  terms  of  this 
instrument shall at all times be equal to 5% of the issued share capital of the Company. This figure of 5% will be reduced pro rata by 
any allotment and issue of new Ordinary Shares pursuant to any partial exercise of warrants during the seven-year exercise period. 

The warrants were exercisable at the price of 6.50p and shall be exercisable over a seven-year period from 28 April 2015 on the 
following terms: 

(i) 

the warrants vest a third per annum over the first three years; and 

(ii)  50% of the warrants that vest in any year (one-third of the total) become exercisable immediately and the remaining 50% of the 
warrants only become exercisable subject to a 12% per annum compound growth in the Company’s share price above 6.50p. 

CloudCoCo Group plc Annual Report 2019 

55

 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the parent company financial statements (continued) 

10.1 Share warrant instrument (continued) 

Certain provisions were contained in the warrant instrument to provide for the entire award being exercisable on a takeover of the 
Company.  

The  BGF  options  were  restructured  and  the  MXC  warrants  were  cancelled  as  part  of  the  refinancing  following  the  acquisition  of 
CloudCoCo Limited on 21 October 2019. Further details are given in note 13. 

Date granted 
28 April 2015 
26 May 2016 
Total 

Balance
2019
13,853,255
50,000,000
63,853,255

Movement
during the year

Balance
2018
— 13,853,255
— 50,000,000
— 63,853,255

Exercise 
price 
6.50p
6.00p
6.11p

Dates exercisable
28 April 2018–28 April 2022
26 May 2016–26 May 2031

Remaining
 contractual
 life 
(months)
31
140

11. Related party transactions 
Details of Directors’ interests in the Company’s shares, service contracts and remuneration are set out in the report of the Board to 
the members on Directors’ remuneration on pages 14 and 15.  

Jill Collighan, a Director of the Company, is an employee of the MXC Capital Limited group (“MXC”). MXC currently has a 15.2.% 
holding in the shares of the Company and also holds share warrants, as disclosed in Note 10.1, and is considered to have a significant 
influence  over  the Company.  No  other  Director  had  a material interest  in  any  significant contract with the Company  or  any  of its 
subsidiaries during the year save for those disclosed in the accounts. 

Fees invoiced  by  MXC  include £72,000  for  Jill Collighan’s  services  as  an  Executive  Director,  included as  directors’ emoluments. 
Additionally, corporate finance advisory and transaction services were purchased from MXC as financial adviser to the Company. 
The Company purchased services totalling £102,000 (2018: £70,000) from MXC and at 30 September 2019 owed £129,000 to MXC 
(2018: £21,000). 

12. Employee costs 
The average number of staff employed by the Company during the year was 3 (2018: 3). These were all Directors. The costs for the 
year were £147,000 (2018: £160,000).  

13. Post-balance sheet events 
On 21 October 2019, the Company acquired the entire share capital of CloudCoCo Limited (“CloudCoCo”). CloudCoCo is a cloud, 
IT hardware, and IT services company that commenced trading in 2018 and has seen impressive growth in that short period. The 
consideration for the acquisition was satisfied through the issue of 218,160,586 ordinary shares in the Company which represents 
approximately 49.0% of the enlarged share capital. The shares were issued at the mid-market closing price of 3.3 pence, representing 
a total value of £7.2 million at completion. 

Whilst it is too early to accurately assess the fair value of the assets and liabilities acquired prior to the production of this report, on 
21 October 2019, CloudCoCo had cash balances of £157,000 and had signed a number of recurring customer contracts generating 
unaudited revenue of over £1m per annum. CloudCoCo has a very strong and experienced sales and business development team 
which  had  already  shown  its  ability  to  win  new  business  using  its  agile  sales  methodology.  On  21  October  2019,  following  the 
acquisition, Andy Mills, former Chairman of CloudCoCo, has joined the Board as Chief Executive Officer, focussing on driving the 
growth  of  the  enlarged  Group.  Mark  Halpin  (founder  and  former  Chief  Executive  Officer  of  CloudCoCo)  is  leading  the  Group’s 
business development activities. 

On completion of the acquisition, £1.5 million of the loan notes were waived and cancelled by BGF, reducing the Company’s liability 
to  £3.5 million. MXC  Guernsey Limited,  a  wholly  owned  subsidiary  of  MXC  Capital  Limited  (“MXC”),  who  now hold 15.2%  of  the 
shares in the Company, purchased the remaining £3.5 million loan notes from BGF and restructured their terms. The loan notes now 
carry a coupon of 12% compound per annum, rolled up and payable only at the end of the term. The term of the loan notes has been 
extended to October 2024 with no repayment due until that date unless the Company chooses to repay early. At the same time, MXC 
extended a £0.5 million, 2 year, working capital facility to the Company with interest charged at a rate of 12% per annum on amounts 
drawn down. 

As part of the refinancing package, MXC also cancelled the warrants it held over 5% of the issued and future share capital of Adept4 
and  BGF’s  options  were  repriced  to  0.35  pence.  BGF  exercised  all  of  its  options  in  October  2019  and,  as  MXC  no  longer  holds 
warrants in the Company, the only obligations over the Company’s shares are in respect of outstanding staff share options.   

On 29 November 2019, the Company's name was changed to CloudCoCo Group plc.                 

The website address, at which information required pursuant to AIM Rule 26 is available, was changed with effect from 2 December 
2019, to www.cloudcoco.co.uk. 

CloudCoCo Group plc Annual Report 2019 

56

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Directors, Secretary and advisers 

Directors 

Andy Mills 
Chief Executive Officer 

Mike Lacey 
Chief Financial Officer 

Simon Duckworth OBE DL 
Non-Executive Chairman 

Dr Tom Black 
Non-Executive Director 

Jill Collighan 
Non-Executive Director 

Company Secretary 

Darron Giddens 

Company number 

05259846 

Registered office 

5 Fleet Place  
London  
EC4M 7RD 

Nominated adviser and broker 

N+1 Singer Advisory LLP 
1 Bartholomew Lane 
London 
EC2A 2AX 

Solicitors 

DAC Beachcroft LLP 
25 Walbrook  
London 
EC4N 8AF  

CloudCoCo Group plc Annual Report 2019 

57

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CloudCoCo Group plc Annual Report 2019 

58

 
 
 
 
 
 
 
 
 
C
L
O
U
D
C
O
C
O
V
I
S
I
O
N
&
M
I
S
S
I
O
N

CloudCoCo  is  a  people-led  business  first  and  foremost.  With  a 

skilled  team  of  Microsoft,  cloud,  telephony,  hardware,  security, 

support and connectivity experts we  unlock business optimisation 

and  transformation,  cost  savings,  streamlined  workflows  and 

innovative solutions to business problems for clients of all sizes.  

The  Group’s  knowledge,  gained  through  employees  with  multiple 

years  of  industry  experience,  helps  our  customers  create  a 

competitive  edge,  by  providing IT solutions that understand and 

support our customers business  activities.  We  have  a  burning 

passion  to  delight  people  with every aspect of our service and 

provide the alternative to the archaic managed IT services models.  

We  also  champion  putting  the  power  back  into  the  hands  of 

customers, offering easy-to-use self-service options. 

CloudCoCo  seeks  to  be  highly  responsive  and provide  customers 

with  modern  and  innovative  solutions  to  achieve  their  sought 

outcomes,  achieved  through  collaborative  partnerships  with  an 

ecosystem  of  solution  and  service  providers,  distributors  and 

vendors.  Our  24/7  UK  response  team,  together  with  our  strategic 

consulting  and  professional  services  team,  provide  exactly  what 

businesses need from IT at any given time.  

 
 
 
5 Fleet Place 

London 

EC4M 7RD 

0333 455 9885 

hello@cloudcoco.co.uk 

www.cloudcoco.co.uk