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CloudCoCo Group plc

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FY2021 Annual Report · CloudCoCo Group plc
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CloudCoCo 
Group Plc
Annual Report 2022

CloudCoCo is a people-led business first and 
foremost. With a skilled team of Microsoft, cloud, 
cybersecurity, connectivity, collaboration and IT 
hardware experts we unlock business 
optimisation and transformation, cost savings, 
streamlined workflows and innovative solutions 
to business problems for clients of all sizes.

The Group’s knowledge, gained through 
employees with multiple years of industry 
experience, helps our customers create a 
competitive edge, by providing IT solutions that 
support our customers business activities. We 
have a burning passion to delight people with 
every aspect of our service and provide the 
alternative to the archaic managed IT services 
models. 

We champion putting the power back into 
the hands of customers, offering easy-to-use 
self-service options. 

 
Contents 

Strategic report 

2 

4 

7 

10 

13 

Chairman’s statement 

Chief Executive Officer’s review 

Financial review 

Risks and risk management 

S172 statement 

Corporate governance 

14 

15 

Board of Directors  

Corporate governance report 

19          Remuneration report 

21 

24 

Directors’ report 

Statement of Directors’ responsibilities 

Financial statements 

25 

31 

32 

33 

34 

35 

57 

58 

59 

65 

Independent Auditor’s report  

Consolidated income statement 

Consolidated statement of financial position 

Consolidated statement of changes in equity 

Consolidated statement of cash flows 

Notes to the consolidated financial statements 

Statement of financial position (parent company) 

Statement of changes in equity (parent company) 

Notes to the parent company financial statements  

Directors, Secretary and advisers 

CloudCoCo Group plc Annual Report 2021 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Chairman’s statement  

Overview 

Since the formation of CloudCoCo Group plc in 2019, the business has been on a journey towards excellence and has consistently 
delivered against its objectives. We have viewed the development of the business in phases, defined internally as: 

• 
• 
• 

Get Well 
Get Fit 
Get Bigger 

This year saw us enjoy the benefits of the ‘Get Well’ phase, implemented in 2020, which allowed us to concentrate on the ‘Get 
Fit’ and ‘Get Bigger’ phases of our plan, resulting in a greater focus on new business development and the acquisition of four 
companies towards the end of FY21 and the beginning of FY22 as detailed below. 

As  we  have  progressed through each  phase,  we  have maintained  our  focus  on four  key  areas.  These are:  accelerate  sales, 
maintain excellent support levels, maintain cost vigilance and improve the cash position. 

In September 2021, the Company raised £2.1m to fund acquisitions to broaden its service offering, increase revenue, and provide 
scope for a substantial increase in profitability going forward. The additional funds will be used for the integration of the acquisitions 
and to strengthen the balance sheet and working capital.  

This laser focus by our leadership team, led by our CEO Mark Halpin, has been delivering improvements day-by-day, project-by-
project and has successfully built a strong platform for long-term, sustainable growth. We have reduced our costs, improved our 
customer service levels, and secured new business and multi-year renewals with existing customers, despite the considerable 
disruption caused by the pandemic.  

Prior to year-end, as part of our plan to “Get Bigger”, we acquired Systems Assurance Limited and More Computers Limited into 
the Group, to build on the success seen in FY21 through delivering Value Added Resale services to customers, and just after the 
year-end, we also acquired IDE Group Connect Limited and Nimoveri Limited, to support growth through the significantly enlarged 
customer base, technical capabilities and talented staff provided by these businesses. 

The Group is currently working through an  accelerated ‘Get Well’ programme for the newly acquired  businesses, focusing on 
managing costs, driving efficiencies and realising synergy benefits, with a view to supporting sustainable, profitable growth. 

We are delighted with the talented staff, customers, and new services that these most recent acquisitions have brought to the 
Group and are optimistic about how the combined business will perform. 

People 

Our  colleagues  old  and  new  have  demonstrated  a  fantastic  dedication  to  our  shared  mission,  particularly  in  the  challenging 
circumstances posed by the pandemic. I would like to thank them all for their valuable contribution during the year. 

CloudCoCo prides itself on its strong corporate culture which places an emphasis on cultivating the passion and creativity of our 
colleagues while always ensuring we are set apart by first-class customer service. Our colleagues who have joined the Group 
through acquisition and new hires have proven an excellent cultural fit and I am delighted to see them settle in well.  

As a reflection of this inclusive culture and focus on improving the working lives of our people, we launched CoCo-One, our Group-
wide people initiative encompassing a number of projects, during the period. This initiative includes a share options plan, currently 
providing  qualifying  employees  with  performance-based  share  options  to  align  colleague  incentivisation  with  shareholders’ 
interests.  

Other projects carried out during the year include investment into a new employee experience platform that increases employee 
engagement through regular surveys and polls, encouraging colleagues to provide instant feedback to each other from within our 
everyday business applications. Engaging with our colleagues allows us to make better decisions and drive meaningful change, 
taking all opinions into account.  

Recognising the critical importance of our colleagues to our success, we always look to reward exceptional performance and do 
what we can to make CloudCoCo a great place to work. We look forward to welcoming our new colleagues onto the programme.  

In  line  with  our  growth  ambitions,  the  Group’s  senior  leadership  and  advisory  team  has  been  strengthened  significantly.  As 
announced on 9 June 2021, we were pleased to welcome Darron Giddens as Chief Financial Officer and to the Board. Darron 
has been with the Group since 2009 and was promoted from his previous role as Group Finance Director. His transition has been 
seamless, and he has already played a vital role in integrating the acquisitions and further strengthening the finance function of 
the business following the recent acquisitions. 

CloudCoCo Group plc Annual Report 2021 

2 

 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Chairman’s statement (continued) 

Darron replaced Mike Lacey, who had joined the Board of Directors in January 2020 and played an important role in stabilising 
the  Group's  finances  and  cementing  the  foundations  for  long-term  growth.  I  would  like  to  wholeheartedly  thank  Mike  for  his 
contribution to the Group and wish him well in his future endeavours.  

In June 2021 we announced the appointment of Nigel Redwood, former CEO of AIM-listed Nasstar PLC, as Strategic Consultant 
(a non-board position). Nigel’s experience leading high-growth IT and managed service businesses has proven highly valuable in 
executing the Group’s acquisition, integration and people strategies, and he continues to play an important role in assessing a 
pipeline of further acquisition opportunities.  

Post-period, in October 2021, we also announced the appointment of Mark Ward, former founder and CEO of Hunter Macdonald, 
as a Strategic Adviser (a non-board position) to the Group. Mark’s wealth of experience scaling businesses in the technology 
sector has already proven extremely useful and I have no doubt he will continue to play a pivotal role in the Group’s development.  

As announced post-period on 1 February 2022, we have appointed Mike Chester as Group Operations Director (a non-board 
position), to ensure CloudCoCo continues to provide the very highest standard of customer support as it expands. Mike has an 
extensive, 25-year track record of positioning organisations for operational success and has been responsible for the operational 
integration of acquisitions ranging from c. £3m to £40m and has played a pivotal role in the planning and delivery of over £5m of 
synergy savings and significant headcount expansion. 

I would like to welcome these new appointments to CloudCoCo and we look forward to working with them in 2022 as we move 
through the next stage of the Company’s growth strategy.  

Ambitions for this financial year 

Having successfully met our key areas of focus for 2021, as detailed above, we now look forward to building on our progress and 
scaling the business as part of our “Get Bigger” strategy.  

We  approach  the  new  year  with  the  same  objectives  across  the  larger  business,  looking  to  replicate  the  good  work  done  in 
managing costs and improving efficiency across our new acquisitions while integrating them into the Group.  

While our teams are focused on driving new business development in the new year, we will continue to appraise further acquisition 
opportunities, only progressing those that have exceptional potential and are a good strategic fit. 

Simon Duckworth 

Chairman 
6 March 2022 

CloudCoCo Group plc Annual Report 2021 

3 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Chief Executive’s Review 

Introduction 

CloudCoCo  provides  IT  and  communications  solutions  to  organisations  across  the  UK  public  and  private  sectors,  enabling 
business  optimisation  and  transformation,  team-working,  streamlined  workflows  and  reduced  costs.  We  collaborate  with  an 
extensive range of partners, service providers, distributors, and vendors.  

The year under review has been a transformational period for the Group. Despite the persistence of national and local restrictions 
as a result of the pandemic, we have delivered a resilient financial performance. The Group achieved revenues of £8.1 million 
(FY20: £8.0 million) and total contract value of £5.2 million (FY20: £5.2 million). Cash at 30 September 2021  was £1.2 million 
(FY20: £0.6 million). I am particularly pleased with the progress we have made in Trading Group EBITDA1, an important metric 
for the Group’s progress, which increased over 185% to £745k (FY20: £261k).  

Acquisitions 

Supported by the  appointment  of  Nigel  Redwood  during the  period,  we  have  significantly expanded the  Group’s  offering  and 
customer base through acquisitions and expect these to have a major long-term impact on the Group’s ability to scale and compete 
against the larger players in our space.  

In August 2021 we announced the acquisition of Systems Assurance Limited (“Systems Assurance”), an IT group comprised of a 
B2B value-added reseller ("VAR") and an automated B2C cloud-based VAR and IT managed service provider for an initial net 
consideration of £0.83m. This acquisition provides the Group with a proven, scalable hardware engine alongside expanding its IT 
managed services offering. Additionally, the acquisition of Systems Assurance provided the Group with a further 125 customers, 
offering  the  potential  for  up-sell  and  cross-sell  from  the  Group’s  existing  services.  Importantly,  the  More  Computers  B2C  e-
commerce platform acquired provides us with automation capabilities and access to a large number of UK distributors and vendors 
that will benefit the wider Group in the coming years. The strategy this year is to further improve the More Computers engine in 
H1-FY22 and then launch a B2B version for our now circa 1,000 public and private business customers. 

Post-period,  in  October  2021,  we  announced  further  acquisitions  in  the  shape  of  IDE  Group  Connect  Limited  (“Connect”),  a 
specialist  cloud,  advanced  support,  connectivity  and  co-location  data  centre  provider  and  Nimoveri  Limited,  an  IT  managed 
services business, from IDE Group Holdings PLC for a combined deferred consideration of £250,000.  

Connect significantly boosts the Group’s overall offering, providing an additional 85 talented staff members, 33 data centres, an 
impressive lifecycle device management capability, circa 100,000 IPv4 addresses and a 100Gb fibre-network in London and the 
South of England. The Connect business recorded an adjusted EBITDA2 loss of £0.7 million on revenues of £13.0 million in the 
audited accounts for the year to 31 December 2020. Our immediate focus has been to rapidly improve this business with a view 
to reaching profitability, which we expect to achieve during the second half of FY22. Following the acquisition, we engaged in an 
in-depth consultation with management and the wider team, including conducting a skills matrix survey to ensure we capitalise 
on the immense talent and technology available. We are now working through clear steps to realise synergistic benefits while 
growing sales. We believe that there is significant upside to be generated from the Connect business once we have completed 
the “Get Well” actions.  

Progress against FY21 objectives 

Accelerate sales 

The business achieved revenues of £8.1m in the 12 months to 30 September 2021 in line with the prior year (FY20: £8.0m).  

Managed IT Services 
Value added resale 
Total Revenue 

2021 
£’000 
5,648 
2,459 
8,107 

2020 
£’000 
6,131 
1,839 
7,970 

A key focus for the year was securing a greater number of multi-year contracts in order to provide the business with the enhanced 
security of contracted and committed revenues and the opportunity to develop its partnerships with customers long-term.  

Total contract value (“TCV”) measures the total revenue that we expect to generate from new customer contracts signed in the 
year  over  their  contractual  term.  TCV  remains  an  important  indicator  for  the  Group.  This  was  flat  relative  to  2020  at  £5.2m, 
predominantly due to the pandemic’s impact on our Managed IT Services division.  

1 profit or loss before net finance costs, tax, depreciation, amortisation, plc costs, exceptional items and share-based payments. 
2 adjusted EBITDA is defined by IDE as profit or loss before interest, tax, depreciation, amortisation, impairment charges, exceptional items,  
  loss on disposal of fixed assets and share-based payments.  

CloudCoCo Group plc Annual Report 2021 

4 

 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Chief Executive’s Review (continued) 

Our Managed IT Services division provides a range of IT  infrastructure and services, enabling our customers to focus on their 
day-to-day  business  needs  and  priorities.  The  period  under  review  was  characterised  by  national  and  local  lockdowns  and 
restrictions  as  well  as  working  from  home  measures.    We  experienced  a  slowdown  and  delay  in  customer  decision  making, 
primarily in H1, as a result of general uncertainty prompted by COVID-19 resulting in downsizing of license types and closure of 
locations by our end customers.  

Despite this, and a few cancellations as a result of customers in trading difficulty, we have successfully navigated the effects of 
the pandemic to date and saw an increase in customer spend in Q4 2021 with positive signs moving through FY22. We secured 
35 new logo customers in the period, and made key renewals with existing customers including Vantage Motor Group, Kings 
College London and boohoo.  

We expect the healthy trading seen in Q4 of FY21 and into Q1 of the current financial year to continue as restrictions ease, face-
to-face meetings become more frequent and organisations begin to increase their IT spend in the face of a more stable and certain 
external  environment.  We  also  expect  our  enhanced  capabilities  and  increasing  activity  across  our  target  markets  to  deliver 
greater returns.  

Managed IT Services constitutes c.70% of the Group’s revenues. In line with the normalisation of trading patterns post-pandemic, 
we expect this proportion to increase over the next few financial years.  

Our  Value  Added  Resale  division  provides  a  range  of  additional  IT  products  and  services.  This  division  experienced  strong 
demand for collaboration and cyber security solutions throughout the period as organisations across the public and private sectors 
adapted to home working measures. This includes existing customer boohoo, who expanded the range and depth of services 
they take from us during the year.  

Maintaining excellent support levels 

CloudCoCo is built around the ethos of providing the highest levels of support to our customers and going above and beyond 
expectations. There is no room for complacency, but I am delighted with the continually exceptional levels of customer support, 
contributing to a further reduction in customer churn.  

Our excellent levels of support are further strengthened by the recent appointment of Mike Chester, as announced on 1 February 
2022.  

Maintain cost vigilance 

Following  our  comprehensive  spending  review  in  FY20,  we  remain  vigilant  around  the  reduction  of  costs  and  optimising 
expenditure in the business, including our newly acquired businesses.  

Improve cash position 

We  have  performed  excellently  in  our  aim  to  improve  the  Group’s  cash  position,  supplemented  by  the  Group’s  £2.1  million 
fundraise through a conditional placing in August 2021. During the period, cash increased to £1.18m (FY20: £0.6m), and we have 
significantly increased our Trading EBITDA1 to £745k (FY20: £261k).  

A portion of the proceeds from fundraising was utilised to pay down the £0.1 million working capital debt to MXC Capital.  

The market 

We target our services across all industries and sectors where there is a need for digital change. In line with wider market trends, 
we  continue  to  observe  a  strong  demand  for  our  range  of  products  across  our  four  principal  areas  of  expertise  –  cloud, 
collaboration, connectivity and cyber security.   

While many organisations have adopted hybrid working patterns as a standard practice, as pandemic-related restrictions ease, 
we  are  now  seeing  organisations  shift  their  focus  towards  optimising  their core  long-term  communications  and cyber security 
infrastructure. 

Given the Group’s position in the market, this represents a good opportunity and we expect to see demand for these services 
continue to grow across both the public and private sectors.  

1 profit or loss before net finance costs, tax, depreciation, amortisation, plc costs, exceptional items and share-based payments 

CloudCoCo Group plc Annual Report 2021 

5 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Chief Executive’s Review (continued) 

Partnership ecosystem 

A core element of CloudCoCo’s business model is the development of its partnership ecosystem with world-class vendors and 
innovative technology partners. This represents a key competitive advantage for the Group, and it has continued to strengthen in 
this area in the period.  

We are pleased to be one of a limited number of UK partners to be listed on the AWS (Amazon Web Services) Marketplace for 
Dynamic Cloud Security solutions, while THG Hosting, THG PLC’s web hosting business also announced CloudCoCo as a UK 
partner in H2. During the year we have also progressed through status bands with our existing partners Fortinet, Lenovo, and 
Dell, as well as maintaining the ‘Gold’ partner status with Mitel.  

Current trading and outlook 

We have made an excellent start to H1 2022, recording a record sales performance in the first quarter. The Group’s teams have 
done an outstanding job to achieve this, with total contract value from submitted sales in Q1 FY22 of £6.7 million representing 
129% of the prior financial year. While in part due to the normalising of activity as COVID-19 related delays abate, it is also an 
important reflection of the strong foundations we have put in place in prior periods, including targeted marketing strategies and 
our new and improved website.  

New  business  wins  in the  current  year  are  drawn from  a range  of  sectors  including  manufacturing,  charity,  accountancy  and 
financial services. The Group continues to focus on winning longer and larger contracts and, as announced in November 2021, 
we secured a significant new contract worth approximately £3m over three years with a new customer in the digital transformation 
services industry with an additional £1m upside secured in December 2021. While we recognise the effects of COVID-19 are 
likely to continue to have a suppressing effect on customer confidence in the near-term, we are seeing positive signs as conditions 
normalise.  

We  now  have  around  1,000  customers  and  demand  for  our  products  remains  strong, enhanced  by  the  significantly enlarged 
service offering and customer base provided by the Group’s recent acquisitions. In the immediate term we remain focused on 
using our experience to drive efficiencies in the acquired businesses and ensure they are seamlessly integrated into the Group.  

As anticipated by the Board, the loss-making nature of Connect at acquisition is expected to impact Group profitability for the 
first half of FY22. A positive monthly contribution is expected from Connect later in FY22 as a result of the completion of 
decisive corrective actions, together with the transition to the accelerated ‘Get Fit’ phase of this business in the second half of 
the year. We are already making strong progress towards getting Connect to breakeven and see significant upside potential for 
this business.  

In line with the ‘Get Bigger’ phase of our strategy, we will continue to appraise potential new acquisition opportunities, only 
progressing those with exceptional potential that would be a sound strategic and cultural fit. 

With an enhanced service offering, significantly expanded customer base, a healthy financial position and a team of passionate, 
talented IT specialists, the future is exciting for CloudCoCo. I would like to thank all our colleagues, shareholders, partners and 
customers for their continued support, and look forward to providing a further update on FY22 at the interim results later this year. 

Mark Halpin 

Chief Executive Officer 
6 March 2022 

1 profit or loss before net finance costs, tax, depreciation, amortisation, plc costs, exceptional items and share-based payments. 

CloudCoCo Group plc Annual Report 2021 

6 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial review 

Placing 

On  2  September  2021,  the  Company  raised  £2.1  million  before  expenses  through  a  conditional  placing  arranged  by  Allenby 
Capital of 210,990,000 new Ordinary Shares at a price of 1 penny per share to fund growth by acquisition and provide additional 
working capital to fund the subsequent integration. The Placing was carried out at an approximate 13 per cent. discount to the 
Company’s closing price of 1.15p per share on Monday 16 August 2021. 

Acquisition of Systems Assurance Limited and More Computers Limited 

On 6 September 2021, the Group acquired the entire share capital of Systems Assurance Limited and its wholly owned subsidiary 
More  Computers  Limited  on  a  cash-free  debt-free  basis,  for  an  initial  cash  consideration  payment  of  £0.83  million  before 
associated  expenses.  The  initial  consideration  represented  approximately  four  times  the  Trading  EBITDA1  of  the  acquired 
companies in the year to 31 December 2020, excluding remuneration costs of the vendors. Further details are provided in Note 
22. 

In return for assisting the Company integrate the acquired businesses into the Group and to provide an incentive for their 
continued support and advice, the vendors were issued with an aggregate of 4,000,000 share warrants between them, giving 
them the right to subscribe in cash for Ordinary Shares in the Group, at a subscription price of 1.5p per Ordinary Share, subject 
to certain pre-conditions during the ten-year exercise period, commencing 3 March 2022. 

The pre-conditions to be satisfied on the exercise date are that i) the current market price of the Company is not less than 2 
pence per share and ii) that the prior six-month revenues of the acquired businesses are at least £3.2 million, calculated in 
accordance with the share warrant agreement signed on 3 September 2021. Provided that the pre-conditions are met on the 
exercise date, the share warrants may be exercised in whole or part, subject to the vendors issuing a notice to the Company in 
agreed form during the exercise period. 

Revenue and gross margin  

Group revenue for the year to 30 September 2021 grew by 1% overall to £8.1 million (FY20 £8.0 million) with sales of Managed 
IT Services falling by 8% in the period, mainly as a result of the impact of COVID-19 and a reduction in the requirement for in-
office  managed  IT  solutions  during  lockdown  and  a  customer  reluctance  to  sign  longer  term  IT  service  contracts  with  the 
uncertainty caused by the pandemic. The reduction in Managed IT Services was more than offset by a 34%  increase in value 
added resale (“VAR”) sales during the year, as UK business customers mobilised their workforce in order to work from home. 
This trend in customer spend shifted once more at the end of FY21 back towards Managed IT Services, as business customers 
took the opportunity to refresh their core IT infrastructure and invest in new cloud-based solutions. This shift in investment could 
be  seen  mainly  from  on-line  and  e-commerce  related  business  and  international  service-related  business  customers  with  a 
requirement for 24 x 7 Managed IT support across multiple countries. 

This produced a total gross profit of £3.2 million (FY20: £3.4 million) representing a gross margin of 39.7% (FY20: 42.9%). The 
reduction in margin related to the increase mix of VAR revenues, which has an element of third-party costs. 

The analysis of revenue from each of our operating segments is shown in Note 3 and is detailed below. 

Managed IT Services 

Managed IT Services relate to the provision of recurring IT services which either have an ongoing billing and support element or 
utilise the technical expertise of our people. 

Revenues from Managed IT Services were £5.6 million (FY20: £6.1 million) the reduction of £0.5 million being represented by 
incentives provided to customers for longer term renewals and a few cancellations at the end of their contractual term as a result 
of customers in trading difficulty during the pandemic. Managed IT Services generated a gross profit of £2.6 million (FY20: £3.0 
million) and a gross margin of 46% (FY20: 49%). The reduction in the gross margin is due to the mix of services provided between 
in house and third party resources. 

The proportion of our total revenue derived from Managed IT Services continued to be high at 70% (FY20: 77%). 

Value added resale 

VAR is the resale of one-time solutions (hardware and software) from our leading technology partners, including revenues from 
the More Computers e-commerce platform. 

Revenues from VAR were £0.7 million higher than those in FY20 at £2.5 million (FY20: £1.8 million) due to hardware sales in 
advance of multi-year support contracts and assisting customers who were transitioning to home working. VAR generated a gross 
profit of £0.6 million (FY20: £0.4 million) and gross margin of 25% (FY20: 22%). 

CloudCoCo Group plc Annual Report 2021 

7 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial review (continued) 

Operating performance, costs and Trading Group EBITDA 

As well as revenue, gross profit and cash balances, one of our main financial key performance indicators is our Trading Group 
EBITDA1 – our operational trading performance before plc costs. This measure best equates to the cash profitability of the Group 
before plc costs, exceptional items and net finance expenses.  

With sustainable recurring profits in mind, our core objectives for the financial year were to accelerate sales, maintain excellent 
support levels, maintain cost vigilance and improve cash position. 

Excluding plc costs of £0.5 million (FY20: £0.5 million), our trading overheads2 during the year fell by 22% over FY20 to £2.5 
million  (FY20:  £3.2  million),  of  which  staff  costs comprised  85%  (FY20:  81%).  Following  the  COVID-19  pandemic,  various 
measures were taken in the second half of FY20 and early FY21 to help protect the business, including temporary pay cuts and 
use of the Government furlough scheme.  

In addition, a number of initiatives from the “Get Well“ and “Get Fit” phases of our plan helped to improve trading performance. 
These included a review of customer profitability on a line-by-line basis - a process of re-matching and re-negotiating supplier 
costs at the individual service level. A further initiative saw us re-focus our technical service team as a separate cost-centre - as 
we challenged our Technical teams to cover their salary costs through additional chargeable time from customers as opposed to 
business as usual recurring support work. 

The effect of focussing on the key objectives of increasing sales, reducing customer churn, reducing costs, and returning to net 
cash generation is described in the  Chairman’s Statement. Despite the continued uncertainty and disruption as a  result of the 
pandemic, the Group reported a 285% improvement in underlying profitability as measured by Trading  Group EBITDA1 (2021: 
£0.7m; 2020: £0.3m). The acquisition of Systems Assurance Limited and More Computers Limited increased FY21 Trading Group  
EBITDA1 in the year by £30,000, results for those companies being included since their acquisition on 3 September 2021. 

Plc costs  

Plc costs in the year remained in-line with FY20 at £0.5 million. These are non-trading costs, relating to the Board of Directors of 
the Parent Company, it’s listing on the AIM Market of the London Stock Exchange and its associated professional advisors.  

Exceptional Items 

During the year we incurred certain costs which were not directly related to the generation of revenue and trading profits. Given 
their size and nature, they have been classified as exceptional items within the Consolidated Income Statement. These items 
totalled £0.4 million, of which £0.2 million relates to Systems Assurance Limited and More Computers Limited acquisition costs 
and £0.2 million relates to placing fees, integration and reorganisation costs. In the year to 30 September 2020, exceptional items 
were  £0.5  million  of  which  £0.3m  related  to  the  acquisition  of  CloudCoCo  Limited  and  £0.2  million  related  to  integration  and 
reorganisation costs. 

Net finance expenses, depreciation, amortisation and financial results for the full year 

During the year the Group incurred net finance costs of £0.5 million (FY20: £0.5 million). £0.4 million of this was accrued interest 
on loan notes payable at the end of the loan notes’ term. The Group incurred other non-cash costs including total amortisation 
and depreciation  charges  of  £1.1 million  (FY20: £1.7 million) and  share-based payments  charge  of  £217,000 (FY20:  £26,000 
credit). After accounting for a deferred tax charge of £0.1 million (FY20: £0.3 million credit) arising as part of business combinations 
but also impacted by the rise in corporation tax rates from 2023, the reported loss for the year after tax was £2.1 million compared 
to a loss after tax for the year to 30 September 2020 of £2.7 million.  

Statement of Financial Position and cash 

The Group had positive net assets at 30 September 2021 totalling £5.2 million (FY20: £5.0 million) and the cash position improved 
by £0.6 million to £1.2 million (FY20: £0.6 million). The placing, completed in September 2021, the underlying trading performance 
of  CloudCoCo  Limited and  the subsequent acquisition  of  two  cash  generative  businesses  in  Systems  Assurance  Limited  and 
More Computers Limited, provides the business with a solid platform for growth. 

Contract liabilities increased by £0.4 million to £1.3 million (FY20: £0.9 million) reflecting the success that the Group had during 
the year, signing customers onto new longer term recurring revenue contracts, billed in advance. A number of larger deals were 
signed towards the end of the financial year, reflected in the £1.1 million increase in Trade and other receivables at September 
2021, compared to September 2020. This will benefit working capital in FY22 as these balances are received. In so far as possible, 
the Directors look to balance movements in trade receivables and trade payables throughout the year to maintain a consistent 
bank balance, hence the small outflow in net cash from operating activities before acquisition costs. Notes 13 and 25 show the 
ageing profile of both trade receivables and trade payables. 

2 trading overheads are the group’s administrative costs excluding depreciation and amortisation, plc costs, exceptional items  
   and share-based payments 

CloudCoCo Group plc Annual Report 2021 

8 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial review (continued) 

Statement of Financial Position and cash (continued) 

In order to reduce interest expense and overall net debt, the Group repaid the £100,000 working capital loan from MXC Guernsey 
Limited (“MXCG”) in September 2021. Overall Net debt reduced by £0.3 million to £2.9 million during the year. Net debt comprises 
cash balances of £1.2 million less the loan notes and rolled up interest of £3.9 million together with £0.1 million of lease liabilities 
and  a  COVID-19  Bounce  Back  Loan  of some £50,000.  The  Trading  Group  EBITDA1  of the  business  exceeded the  loan  note 
interest in the year by £0.3 million (FY20: a shortfall of £0.1 million). 

CloudCoCo remains asset light, reflected in the £0.1 million carrying value of tangible assets at year-end (FY20: £0.2 million) and 
the costs of additional capex in the year of only £31k (FY20: £37k). 

The Group had a net cash inflow during the year of £0.6 million (FY20: £0.3 million), the main components being:  

•  Small outflow in cash generated from operating activities excluding the costs of acquisition of £0.3 million; 

• 

• 

• 

• 

costs of £0.6 million (net of cash acquired) to acquire Systems Assurance Limited and More Computers Limited; 

proceeds of £2.1 million before associated costs of £0.2m from Placing in September 2021; 

repayment of MXCG working capital facility of £0.1 million; and 

repayment of lease liabilities in the year of £0.1 million. 

Further  details  on  the  financial  position  of  the  Group  are  contained  in  the  going  concern  section  of  the  Directors  Report  on  
page 21.  

1 profit or loss before net finance costs, tax, depreciation, amortisation, plc costs, exceptional items and share-based payments. 

CloudCoCo Group plc Annual Report 2021 

9 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Risks and risk management  

Principal risks and uncertainties 
The Group is affected by a number of risks and uncertainties, not all of which are wholly within its control as they relate to the 
wider macroeconomic and legislative environment within which the Group operates. In addition, we have seen caution evident in 
some of our target markets due to the uncertainty surrounding Brexit.  

The Board has overall responsibility for the Group’s system of internal control and for reviewing its effectiveness. Responsibility 
for  implementing  sound  and  effective  systems  of  internal  control  has  been  delegated  by  the  Board  to  senior  management. 
The purpose of the system of internal control is to manage and mitigate rather than entirely eliminate the risk of failure to achieve 
business objectives and can only provide reasonable, but not absolute, assurance against material misstatement or loss.  

The Directors have established an organisational structure with clear operating procedures, lines of responsibility and delegated 
authority.  Each  of  the  Trading  entities  share  an  effective  leadership  team  with  responsibility  for  sales,  service  and  customer 
delight. There are clear procedures for capital investment appraisal and approval, contract risk appraisal and financial reporting 
within a comprehensive financial planning and accounting framework.  

The Group’s risk register is reviewed at least on an annual basis for additions, changes and mitigation strategies. This review is 
overseen by the Company Secretary, who ensures the appropriate level of action and reports by exception to the Board.  

Given the size of the Group it is not considered necessary to establish an internal audit function.  

The key financial risks of the Group are detailed in Note 25 to the consolidated financial statements. The key non-financial risks 
that the Group faces are listed below. 

Non-financial risks  
The key operational risk the Group faces is the general economic outlook. The Group has chosen to invest in a sector that has 
shown  resilience  through  the  economic  cycle;  however,  there  is no  guarantee  that  this  can  continue  and,  should  there  be  a 
reduction in demand in this sector, then revenues, margin, profitability and cash flow could all be affected adversely.  

The  following  list  highlights the  key risks  and  uncertainties that the  Group  faces  which  it  can  seek to mitigate  by  a  choice  of 
appropriate strategies; however, this list is not intended to be exhaustive.  

Covid-19 
The global pandemic continues to create economic uncertainty across the globe and there is a risk of an impact on the Group’s 
business environment and wider economy. To date, the Group has suffered only minor impacts from Covid-19 pandemic, in terms 
of operational performance, although multiple absentees due to Covid-19 at one time can put pressure on response times. In 
addition, the Group has seen a shift in the buying patten of UK business customers and has also experienced some delays in 
sales cycles for certain services as well as delays in project delivery as customers continue to assess the impact of Covid-19 on 
their own businesses.  

Internally  the  Group  has  already  demonstrated  that  it  can  operate  successfully  in  a  fully  remote-working  mode,  with  all  staff 
working from home, as a result of its decision some years ago to transfer all operational systems to the Cloud.  The Group was 
quick to facilitate home working for  its staff and has provided uninterrupted support for  its customers. The Group was equally 
pleased  to  provide  commercial  assistance  to some  of  its  loyal  customers  in  the  leisure  and  entertainment  sectors  during  the 
lockdown. We look forward to continuing our working relationship with these customers as trading conditions improve.    

The Group has also been able to support UK business customers as they transition to home working by helping to mobilise their 
workforce and to house their on-premise IT systems in our Data Centres, allowing them to vacate their expensive office premises  
but continue to operate services by facilitating their staff to work from home, using CloudCoCo’s Cloud-based services. 

The Group remains extremely grateful to staff who took temporary pay reductions. In addition, the Group has availed itself of the 
Job Retention Scheme “furlough” and deferred VAT and PAYE/NIC payments. We are pleased to announce that all deferred VAT 
and PAYE/HMRC deferred balances have now been fully repaid. The Group continues to carefully monitor guidance from health 
professionals and the Government and is prepared to update business and operational practices in accordance with the latest 
advice. 

Brexit 
The UK left the EU on 31 January 2020 and the transition period ended on 31 December 2020 with a trade deal between the UK 
and the EU which will avoid the imposition of duties and tariffs on the movement of goods. The Group purchases and provides 
the vast majority of its goods and services within the UK. However, some vendors reside outside the UK and it is possible that 
prices may  be  affected by  exchange  rate  changes.  Whilst  there  have  not  been any material  issues  at present,  there  is  some 
uncertainty around the likely long-term impact of Brexit on businesses and the UK economy. The Group carefully monitors price 
risk and will ensure customer quotes enable prices to reflect exchange rate changes. 

CloudCoCo Group plc Annual Report 2021 

10 

 
 
 
 
 
 
 
 
 
 
 
Risks and risk management (continued) 

Non-financial risks (continued) 

Energy crisis 

The rising cost of oil has placed a lot of UK electricity providers in 'survival' mode and are consequently being forced to put up the 
price of power to business customers. A surge in the cost of power has hit many energy-intensive industries such as ceramics, 
chemicals and steel and for some energy-intensive industries, the cost of power has doubled in the last twelve months, forcing 
companies to cope with unprecedented cost increases. Ultimately, UK businesses will need to pass on some or all the cost of 
increased power costs to their customers and this has an impact on the overall UK economy. The Group relies on public energy-
intensive cloud service providers such as Microsoft Azure, Amazon Web Services and Google to deliver services to its customers. 
In addition, the Group has a number of private cloud customers of its own, who house their servers securely within CloudCoCo 
run data centres. The current energy crisis causes uncertainty across many sectors and as such the Group continues to monitor 
UK energy prices on a regular basis. Where possible, the Group looks to fix energy prices for its customers by signing up to a 
term agreement with energy providers, but the risk remains for its UK business customers within impacted industries. 

Reputational risk 

The nature of the Group’s business is such that it provides a service which its customers depend upon and any significant or 
lengthy period of service disruption would materially affect its customers and adversely impact upon the Group’s reputation in the 
market.  

The Group constantly monitors performance and availability and responds quickly to any service outages. Wherever possible it 
ensures that there are no single points of failure in its service delivery infrastructure and where there are these are clearly reflected 
in service levels made available to customers.  

Commercial risk  
The Group seeks to mitigate commercial and operational risks through operating policies, credit control procedures and strong 
relationships with customers and suppliers built on mutual trust.  

The Group does have reliance on a number of suppliers for specific IT technologies. However, in such cases it seeks, where 
possible, to have alternative resellers open to it to purchase from and it also seeks to add value through its development capability 
which should reduce the risk of supplier loss. 

Technology risk  
The market in which the Group operates has the potential for significant technological change, which could undermine the Group’s 
delivery capabilities.  

The Group monitors technology developments through close links with suppliers and through a team with significant experience 
and expertise in this sector. This is augmented with the addition of product specialists, who are able to more readily identify new 
trends, product developments, etc. in their sphere of excellence, where deemed necessary.  

Key resources  
Commensurate with an organisation of the Group’s size is the dependence placed upon certain key personnel, including executive 
and senior management who have significant experience within the Group and the IT sector and who would be difficult to replace.  

The Group continues to seek to mitigate these risks through the continued strengthening of middle management in the key areas 
of finance, operations and technology and through the use of bonuses and employee share options to incentivise and reward key 
staff.  

Contractual liabilities  
In instances where the Group’s services or products fail to meet agreed timescales or standards there is a risk that the Group will 
be exposed to claims for contractual liabilities as a result of failure.  

The Group seeks to mitigate these risks through the following methods:  

• 

contractual reviews prior to execution by legal advisers where the contract is material and differs from the Group’s 
standard terms and conditions;  

•  where products or services are being resold, the Group seeks to take no additional risk by simply seeking to back 

terms and conditions from its suppliers; and  

• 

only accepting a level of contractual liability which is commensurate with insurance policies and the value 
of the contract.  

CloudCoCo Group plc Annual Report 2021 

11 

 
 
 
 
 
 
 
 
 
 
 
 
 
Risks and risk management (continued) 

Reputational risk (continued) 

Regulatory compliance 
The Group provides services, some of which are in regulated markets, such as telecommunications. The Group must maintain 
compliance with applicable regulations. Regulated services may also be affected by price changes. In both cases, there is risk of 
an adverse impact on the Group’s business, financial and operational position. 

The  Group  carefully  monitors  proposed  or  adopted  regulatory  changes  to  assess  the  impact  that  such  changes  have  on  its 
business operations or its customers. 

Malicious activity and data protection 
The Group operates in the technology and software sector and as a result has information assets that could be compromised, 
disrupted or lost as a result of malicious activity. 

The Group  operates  protective  equipment  to defend  against malicious  attacks  and has  staff  policies  in  place to  enforce good 
practice on data security. 

Acquisitions 
Integrating  acquisitions  and  the  associated  change  management  can  take  a  period  of  time.  The  Group  may  lose  existing 
customers or the customers of an acquired entity as a result of an acquisition. The Group also may lose key personnel, either 
from the acquired entity or from itself, as a result of an acquisition.  

The Group has an experienced management team, with a proven track record of integrating businesses and managing change. 
Appropriate due diligence is undertaken by the Company and its advisers prior to the completion of an acquisition and appropriate 
incentive schemes are put in place for certain key personnel.  

CloudCoCo Group plc Annual Report 2021 

12 

 
 
 
 
 
 
 
    
 
 
 
 
Directors’ Duties - Section 172 Statement 

The Directors acknowledge their duty under section 172(1) (a) to (f) of the Companies Act 2006 to promote the success of the 
Group. The Directors consider, in good faith, that they have both individually and collectively acted in such a way as to promote 
the success of the Group for the benefit of all stakeholders, and in doing so have regard (amongst other matters) to: 

• 
• 
• 
• 
• 
• 

The likely consequences of any action in the long term; 
The interests of the Group’s employees; 
The need to foster the Group’s business relationships with suppliers, customers and others; 
The impact of the Group’s operations on the community and the environment; 
The desirability of the Group to maintain a reputation for high standards of business conduct, and 
The need to act fairly as between members of the Group. 

The Directors consider that the following are the Group’s key stakeholders: employees, customers, suppliers, shareholders, debt 
providers and the community. 

Having regard to the consequences of strategic and long term decisions 
The Directors hold regular Board meetings which are held monthly on scheduled calendar dates. The Executive Directors prepare 
Board papers that cover a full review of the Group’s financial performance, operational issues and plans and opportunities and 
threats in the external market. Board meetings are chaired by the Group’s non-executive Chairman, and all issues on the agenda 
are covered with the opportunity for additional matters to be raised.  Matters reviewed at Board meetings include annual budgets 
and forecasts as well as consideration and approval of the interim and annual report and annual accounts. The principal decisions 
that arose from the Board meetings during the year have been included in the Chairman’s Statement and Financial review.  

Having regard to maintaining high standards of business conduct 
The Directors recognise the importance of operating a robust corporate governance framework and the Corporate Governance 
Report on pages 15 to 18 demonstrates how the Board complies with the Quoted Companies Alliance Corporate Governance 
Code (“the QCA Code”). 

Having regard to the interests of the employees 
The Group strives to create a diverse and inclusive working environment where every employee feels welcome and can do their 
best work. CloudCoCo believes in the benefits of diversity and the importance of bringing a wide range of skills, experience and 
perspectives into its business. The executive Directors continually work with senior management to promote the Group’s values. 
A prime concern for the Group during the year was the health and safety of its employees in response to the COVID-19 pandemic 
and  a  decision  was  taken to move  to  home  working  ahead of Government  guidance  and to  provide  necessary  equipment to 
facilitate home working. The CEO regularly briefs employees on developments in the business and encourages suggestions from 
employees on how improvements to the business and working environment can be addressed. The Group also introduced a share 
options plan, providing qualifying employees with an aggregate of 48,225,000 performance-based share options to align colleague 
incentivisation with shareholders’ interests.   

Having regard to the fostering of relationships with customers and suppliers 
Customers 
CloudCoCo aims to delight its customers and this sentiment is at the heart of everything  it does. The Group engages with its 
customers to understand and exceed their expectations. Updates and feedback from customers as well as operational statistics 
are regularly reported to the Board. Key achievements in the year were improved support help desk answering times and reduced 
number of open customer support tickets. 

Suppliers 
The  Board  takes  a  close  interest  in  relations  with  key  suppliers  whose  performance  is  crucial  to  our  success.  The  Group  is 
committed to  ensuring  the highest standards  and  quality across  its  operations  and requires both  its  suppliers  and  partners  to 
operate to the same high standards. 

Having regard to the Company’s operations on the community and the environment 
The  Board  is  mindful  of  the  potential  social  and  environmental  impacts  of  the  Group’s  activities.  The  Board  is  committed  to 
minimising the environmental effect of the Group’s activities wherever possible. The Group recycles paper and packaging and 
uses specialist recyclers of scrap telecommunications and IT equipment. The Group makes use of technologies to minimise the 
need to travel to meetings. Positive experience of these activities during the COVID-19 pandemic suggests these will continue at 
a higher level after the end of the pandemic than before. 

Having regard to the need to act fairly between members of the Group 
The Group’s  intention  is  to  behave  responsibly  towards  all of  its  shareholders and treat them fairly  and  equally.  The Group’s 
website has a section dedicated to investor matters that details amongst other things, all financial reports, press releases  and 
other regulatory filings. 

Strategic Report 
This Strategic Report on pages 2 to 13 was approved by the Board of Directors on 6 March 2022 and signed on behalf of the 
Board of Directors by: 

Mark Halpin 
Chief Executive Officer 

CloudCoCo Group plc Annual Report 2021 

13 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Board of Directors 

Simon Duckworth OBE DL 
Non-Executive Chairman 
Simon Duckworth is Non-Executive Chairman. Simon holds a number of non-executive positions in the public and private sectors 
and is currently Chairman of Baring Targeted Return Fund and a Non-Executive Director of the Association of Police and Crime 
Commissioners. He was a Non-Executive Director of Fidelity’s flagship European Investment Trust, Fidelity European Values plc, 
for a decade, and has sat on the boards of a number of AIM-quoted companies as a non-executive director, including Accumuli 
plc from 2010 until its sale to NCC plc in 2015.  

A University of Cambridge graduate, Simon is a former Chairman of the City of London Police Authority, chaired the Economic 
Crime Board of the City of London Police and was the Senior Non-Executive Board Member at the Serious Fraud Office until 
December 2019.  

Simon is the Chair of the Remuneration Committee and a member of the Audit Committee. 

Jill Collighan 
Non-Executive Director 
A Chartered Certified Accountant, Jill has over 18 years of operational experience at plc board level specialising in finance, human 
resources, investor relations and corporate finance. As well as her role with CloudCoCo, Jill is CFO of one of the Group’s major 
shareholders, MXC Capital Limited, a technology-focused adviser and investor. From 2004 to 2014 Jill was Chief Financial Officer 
of the AIM-quoted mobile technology provider 2ergo Group plc. Until January 2020, Jill also undertook the role of Interim Chief 
Financial Officer of the Group. 

Jill is the Chair of the Audit Committee and a member of the Remuneration Committee. 

Andy Mills 
Non-Executive Director 
Andy Mills over the past 25 years has managed and helped to grow numerous technology businesses. Andy co-founded Intrinsic 
Networks which he sold to a buy and build IT services company and has held a number of senior leadership positions. He has 
worked successfully in the technology industry as sales director and managing director and was most recently the sales director 
of Tax Systems plc which was a successful public company until it was taken private in 2019 by a private equity company. Andy 
was the chairman of CloudCoCo Limited at the time of the acquisition by the Group. 

Andy joined the Board on 21 October 2019. 

Mark Halpin 
Chief Executive Officer 
Mark Halpin has 16 years of experience working in the technology sector with a focus on driving new business and sales growth. 
His career started at RedCentric Plc in 2004 where he spent 14 years in the sales team, becoming new business sales director 
in 2008 responsible for all new business acquisition and, from 2015, focusing on the development of its government and healthcare 
activities. In 2018 Mark left RedCentric and co-founded CloudCoCo Limited which was subsequently acquired by the Group in 
October 2019. Since founding CloudCoCo Limited, Mark has been its Managing Director. 

Mark joined the Board as Chief Executive Officer on 31 March 2020. 

Darron Giddens 
Chief Financial Officer 

Darron qualified as a Chartered Management Accountant with Gan Life & Pensions plc and subsequently worked in the IT and 
Telecommunications  industry  for  25  years  and  holds  an  MBA  from  Aston  University.  During  his  career,  Darron  has  gained 
experience in corporate finance, IT systems and corporate strategy work. Prior to his appointment as CFO in June 2021, Darron 
was Finance Director for the various trading businesses within the Group for a number of years, and has overseen the acquisition 
and integration of ten companies into the Group, including the successful disposal of its Scottish based telephony division in 2016. 
Darron joined the Board as Chief Financial Officer on 9 June 2021. 

CloudCoCo Group plc Annual Report 2021 

14 

 
 
 
 
 
 
 
 
 
Corporate governance report 

CloudCoCo  Group  plc  (the  “Company”),  is  committed  to  operating  proper  standards  of  good  corporate  governance  and  has 
established a corporate governance model based on the key principles of the Quoted Companies Alliance Corporate Governance 
Code (“QCA Code”). The following outlines how the Company addresses the ten broad governing principles defined in the QCA 
Code. The Non-Executive Chairman is responsible for corporate governance and the overall leadership of the Board and ensuring 
its effectiveness. 

The Company operates a business model and growth strategy that promotes the generation of shareholder value through the 
growth and retention of recurring revenue streams. The Company promotes professionalism, openness, honesty and integrity 
between its customers, staff, shareholders and suppliers. 

Principle 1 – Establish a strategy and business model which promote long-term value for shareholders. 

Goals: 
As a public company we are focused on delivering value for both our shareholders and customers and have three goals that drive 
our business: 

•  Deliver shareholder value 
•  Provide high levels of customer satisfaction 
•  Differentiate our service through expertise, innovation and successful execution of solutions 

Purpose: 
The purpose of the business is to generate shareholder value and help our customers achieve their business goals and 
objectives through the profitable delivery of IT and communication solutions to provide customers with exactly the right amount 
of technology and support that they need, ensuring that they only pay for what they receive. 

Strategy:  
The Company currently delivers IT and communication solutions to business customers by leveraging strong partnerships and a 
single operating platform established from the integration of several businesses. Our strategy is to: 

Transform the way our customers use and pay for IT 
Leverage our expertise to provide all customers with a corporate IT department experience 
Lead our customers on their journey from on-premise to the cloud 

• 
• 
• 
•  Partner with the best public cloud and application providers 
•  Cross-sell IT and telephony services to customers 
• 
•  Develop and expand an innovative portfolio of solutions 
•  Stay close to the customer, small enough to care and large enough to cope 

Focus on growing our recurring revenues through organic growth 

Principle 2 – Seek to understand and meet shareholder needs and expectations. 

The  Company  is  committed to  open communication  with  all its  shareholders.  The  Chief  Executive Officer and  Chief  Financial 
Officer are primarily responsible for investor relations. 

The Company values the views of its shareholders and recognises their interest in the Group’s strategy and performance, Board 
membership and quality of management. The Company believes it is important to explain business developments and financial 
results to its shareholders, to understand shareholder concerns, and to ensure that suitable arrangements are in place to ensure 
a balanced understanding of the issues and concerns of major shareholders. 

The principal method of communication with private investors is via the Company’s Annual Report and Accounts, Interim Reports, 
the  Annual  General  Meeting  and  other  relevant  announcements  that  are  maintained  on  the  Group’s  investor  website, 
www.cloudcoco.co.uk. As appropriate, business-related announcements may also be published there if the Group considers them 
to be of significant interest to shareholders. 

Shareholders are given the opportunity to raise questions at the Annual General Meeting and the Directors are available both 
before and after the meeting for further discussion with shareholders. The Annual General Meeting is used to communicate with 
all  shareholder  and  investor  groups,  and  they  are  encouraged  to  participate.  The  Chairs  of  the  Audit  and  Remuneration 
Committees are available to answer questions. Separate resolutions are proposed on each issue so that they can be given proper 
consideration and there are resolutions to receive the Annual Report and Accounts and the report on Directors’ remuneration.  

Meetings  are  offered  to  major  institutional  shareholders  to  discuss  strategy,  financial  performance  and  investment  activity 
immediately after the full year and interim results announcements. The non-executive Directors are available to meet with major 
shareholders if such meetings are required. Feedback from such meetings with shareholders is provided to the Board to ensure 
that the Directors have a balanced understanding of the issues and concerns of major shareholders. 

The Board receives share register analysis reports to monitor the Company’s shareholder base and help identify the types of 
investors on the register. 

CloudCoCo Group plc Annual Report 2021 

15 

 
 
 
 
 
 
 
 
 
 
 
Corporate governance report (continued) 

Principle 3 – Take into account wider stakeholder and social responsibilities and their implications for long-term success.  

The Company regards its shareholders, employees, customers, suppliers, advisors and others as the wider stakeholder group. 

Management  prioritises  its  relationships  with  customers  and  staff  and  effort  is  directed  to  ensuring  they  are  managed 
appropriately. Regular reviews are undertaken to ensure any issues are addressed promptly. 

The Company records and regularly reviews customer service levels. There is a feedback system in place representing customer 
success, the results of which are measured and acted upon to ensure the drive for constant improvement is met. 

The  Company’s  internal  stakeholders  are  its  employees.  The  Group  is  committed  to  employment  policies  which  follow  best 
practice,  based  on  equal  opportunities  for  all  employees,  irrespective  of  sex,  gender  reassignment,  race,  disability,  sexual 
orientation, pregnancy and/or maternity, marital or civil partner status, religion or belief or age. 

Employee involvement in the Group is encouraged, as achieving a common awareness on the part of all employees of the financial 
and economic factors affecting the Group plays a major role in maintaining good relations with them. Employees receive regular 
updates from the Chief Executive Officer on the Company’s progress and new initiatives via monthly staff updates and regular 
town hall meetings, which offers an opportunity for them to raise queries or issues. Employees are also surveyed on a quarterly 
basis to measure satisfaction and solicit feedback to improve the business. 

Principle 4 – Embed effective risk management, considering both opportunities and threats, throughout the organisation. 

The  Board  has  established  a  risk  register  relating  to  the  Company’s  business.  At  least  annually,  it  meets  to  consider  the 
appropriateness of the risks identified and the mitigating action taken by management on a risk by risk basis focusing on those 
deemed most critical. 

For further details of the Company’s approach to risk and its management, please refer to the Risks and Risk Management section 
of the Strategic Report as set out above. 

The Board has also set out a policy defining the Group’s compliance, procedures and position regarding the prevention of the 
facilitation of tax evasion as defined by the Criminal Finances Act 2017. 

Principle 5 – Maintain the Board as a well-functioning, balanced team led by the Chair.  

The size of the board is considered to be appropriate to the current size and character of the Group. Each non-executive director 
is expected to devote a minimum of one day per month to the Company’s business, plus any additional time which may be required 
to fulfil their duties.  

The Chairman leads the meetings of the board and acts in a conciliatory role when members of the Board differ. The Board directs 
the Group's activities in an effective manner through regular monthly board meetings and monitors performance through timely 
and relevant reporting procedures which enable risks to be assessed and managed. During this financial year, 12 monthly board 
meetings were held with all Directors then in office present in person or via conference call. 

Operational management of the Group is delegated to the Senior Management Team, who meet regularly with the Chief Executive 
Officer and Chief Financial Officer to review current business performance, sales activity, operational projects, customer service, 
human resourcing matters and other day to day activities. 

Detailed Board packs include information on all revenue streams and financial performance and are circulated ahead of Board 
meetings. Key issues are highlighted and explained, providing Board members with sufficient information to enable a relevant 
discussion  in  the  Board  meeting.  The  Chief  Executive  Officer  and  Chief  Financial  Officer  attends  the  Company’s  senior 
management meetings and updates the Board accordingly on any issues and developments. 

Principle 6 – Ensure that between them the directors have the necessary up-to-date experience, skills and capabilities.  

The Board members and their relevant experience and skills are detailed on page 14. The Non-Executive Chairman believes that, 
as  a  whole,  the  Board  has  a  suitable  mix  of  skills  and  competencies  covering  all  essential  disciplines  bringing  a  balanced 
perspective that is beneficial both strategically and operationally and will enable the Company to deliver its strategy. 

The Board consists of two executive directors and three non-executive directors, of whom Simon Duckworth is independent. The 
nature of the Company’s business requires the Directors to keep their skillset up to date. Updates to the Board on regulatory 
matters are given by the Company’s professional advisers when appropriate. 

In addition to the support provided by the Company’s retained professional advisers (Nominated Adviser, lawyers, auditor and 
M&A adviser), external consultants are engaged when needed to advise on any relevant matters. External advisers attend Board 
meetings or committee meetings as invited by the Non-Executive Chairman to report and/or discuss specific matters relevant to 
the Company. 

Departure from the code 

The Group recognises that since Tom Black stood down at the Annual General Meeting in March 2020, that there have not been 
two  independent  directors.  However,  with  an  experienced  independent  Chairman  supported,  where  needed,  by  retained 
professional advisors, it is considered the current composition of the Board is appropriate. 

CloudCoCo Group plc Annual Report 2021 

16 

 
 
 
 
 
 
 
 
Corporate governance report (continued) 

Principle 7 – Evaluate Board performance based on clear and relevant objectives, seeking continuous improvement. 

Board performance effectiveness process 
The  Chairman  is  responsible  for  the  regular  evaluation  of  the  Board’s  performance  and  that  of  its  committees  and  individual 
Directors. 

In  2017,  the  Directors  took  part  in  an  independent  Board  Effectiveness  exercise  that  gathered  feedback  and  measured  the 
performance and effectiveness of the Board across a number of parameters including: 

• 
• 
• 
• 
• 
• 
• 
• 
• 
• 

setting, guiding and monitoring group strategy; 
standard of internal reporting; 
channels of communication; 
support of management with appropriate challenge; 
structure and effectiveness of meetings; 
appropriate use of external advisors; 
quality debate and appropriate preparation; 
compliance with governance, legislation and regulation; 
focus on future vs past; and 
skills of board members. 

The Board was unable to carry out the evaluation in 2020 or 2021 as the focus was on steering the business through the issues 
caused by the COVID-19 pandemic. The Board intend to carry out an internal evaluation during 2022. 

Succession planning and Board appointments 
The Remuneration Committee meets as and when necessary to consider the appointment of new executive and non-executive 
directors, although the Board as a whole takes responsibility for succession planning. Board members all have appropriate notice 
periods so that  if a  Board member  indicates  his/her  intention  to  step  down, there  is sufficient  time to  appoint  a  replacement, 
whether internal or external. 

Each  director  is  required  to  offer themselves for re-election at  least  once every three  years  as  per the  Company’s  Articles  of 
Association.  

Board appointments are made after consultation with advisers including the Nominated Adviser who undertakes due diligence on 
all new potential Board candidates. 

Principle 8 – Promote a corporate culture that is based on ethical values and behaviours. 

The Board recognises that core values provide a framework which influences every level of the Group. Under guidance from the 
Board, the Chief Executive Officer takes the lead in developing and promoting the corporate culture and ensures that employees 
understand the business values and behaviours required to ensure that we perform as one team to deliver our business goals 
and  maintain  good  employee  relations.  Our  values  and  behaviours  are  communicated  to  all  employees  throughout  the  year 
through a series of company-wide meetings and via an employee experience platform that integrates with our everyday business 
applications. The platform incorporates regular employee engagement and consultation through surveys, polls and by providing 
feedback from colleagues and customers instantaneously. Qualifying employees are also awarded incentive based share options. 

The Company’s environmental and health and safety policies are as follows: 

Environmental policy 
The Group acknowledges the importance of environmental matters and where possible uses environmentally friendly policies in 
its offices, such as recycling and energy-efficient practices. 

Health and safety 
The Group aims to provide and maintain a safe working environment for all colleagues and visitors to its premises, and to comply 
with all relevant UK health and safety legislation. Health and safety matters are delegated to representatives within the business, 
who  can  raise  any  issues  arising  via  a  number  of means,  including  the corporate risk  register  whose  highest  rated  risks  are 
reviewed periodically by the Board. 

Principle 9 – Maintain governance structures and processes that are fit for purpose and support good decision-making by the 
Board.  

On  behalf  of  the  Board,  the  Chief  Executive  Officer  has  overall  responsibility  for  managing  the  day  to  day  operations  of  the 
Company and the Board as a whole is responsible for monitoring performance against the Company’s goals and objectives. The 
individual Board members’ specific responsibilities, contributions and skills are set out on page 14. 

The  Board  has  established two  standing  Committees, the  Audit  Committee  and  the  Remuneration  Committee.  A  nominations 
committee  would  be  established  should  it  be  required.  Simon  Duckworth  is  Chair  of  the  Remuneration  Committee  and  Jill 
Collighan is Chair of the Audit Committee. Terms of reference for the Committees are available on the Company’s website. 

CloudCoCo Group plc Annual Report 2021 

17 

 
 
 
 
 
 
 
 
 
Corporate governance report (continued) 

Departure from the code 

The Group recognises that since Tom Black stood down at the Annual General Meeting in March 2020, that there have not been 
two independent directors in terms of the composition of its Board and Committees. However, the Chair of each Committee is 
considered experienced and capable of ensuring proper governance is maintained. 

Principle 10 – Communicate how the company is governed and is performing by maintaining a dialogue with shareholders and 
other relevant stakeholders. 

The Company maintains a regular dialogue with key stakeholders including shareholders to enable interested parties to make 
informed decisions about the Group and its performance. 

Historical annual reports and notices of general meetings can be found in the Financial Reports section of the Group’s website. 

The  Board  discloses  the  results  of  Annual  General  Meetings  and  these  can  be  found  in  the  Regulatory  News  section  of  the 
website.  

The Audit Committee meets at least twice a year, although the Company's Auditors or any member of the Audit Committee may 
request  a  meeting  at  any  time,  should  they  consider  that  one  is  necessary.  The  role  of  the  Audit  Committee  is  to  make 
recommendations to the directors and shareholders, in relation to the appointment, re-appointment and removal of the Company’s 
Auditors and to approve their remuneration and terms of engagement. Prior to the commencement of each annual or interim audit, 
the Audit Committee will discuss and agree the nature and scope of the audit with the Auditors and in discussion with them, will 
monitor the integrity of the financial statements of the Group and approve any formal announcements relating to the Company’s 
financial performance. 

The Audit Committee develops and implements policies on the engagement of the Auditors to supply non-audit services and will 
report to the Directors, identifying any matters where the Audit Committee considers that action or improvement is needed, making 
recommendations as to the steps to be taken. 

The Audit Committee is authorised by the Board to investigate any activity within its terms of reference and may seek information 
it requires from any employee of the Company. The Audit Committee may seek outside professional advice at the cost of the 
Company, in order to secure any relevant experience or expertise it considers necessary to fulfil its duties. 

The terms of reference of the Remuneration Committee and its report can be found below. 

CloudCoCo Group plc Annual Report 2021 

18 

 
 
 
 
 
 
Remuneration report  

As the Group is AIM registered it is not required by company law to prepare a Remuneration Report. The information in this report 
has been provided on a voluntary basis and has not been audited except where indicated.  

Remuneration Committee 
The Remuneration Committee determines, on behalf of the Board, the Group’s policy for executive remuneration and the individual 
remuneration  packages for  the  Executive  Directors. In setting  the  Group’s  remuneration  policy,  the  Remuneration  Committee 
considers a number of factors, including the following: 

• 

• 

• 

salaries and benefits available to Executive Directors of comparable companies; 

the need to attract and retain Executives of an appropriate calibre; and 

the need to ensure continued commitment of Executives to the Group’s success through appropriate incentive 
schemes. 

The Committee meets at least once a year. 

Remuneration of Executive Directors 
The fees paid to the Executive Directors are determined by the Board. Mark Halpin and Darron Giddens have service contracts 
with the Company terminable on six-months’ notice.  

Remuneration of Non-Executive Directors 
The fees paid to the Non-Executive Directors are determined by the Board. They are not entitled to receive any bonus or other 
benefits. Non-Executive Directors’ letters of appointment are on a three-month rolling basis. 

Directors’ remuneration (Audited information) 
Details of individual Directors’ emoluments for the year (excluding employer’s National Insurance contributions) are as follows: 

Non-Executive 
S Duckworth 
T Black (resigned 31 March 2020) 
J Collighan1  
A Mills  
Executive 
M Halpin (in office 31 March 2020  
30 September 2021)2 
M Lacey (resigned 8 June 2021) 
D Giddens (in office 9 June 2021 to  
30 September 2021)2 

Total 

Fees and salaries 

Other benefits 

2021 
£’000 

2020 
£’000 

2021 
£’000 

2020 
£’000 

Totals 

2021 
£’000 

34 
— 
32 
28 

111 

62 

36 

303 

32 
16 
38 
13 

107 

60 

— 

266 

— 
— 
— 
— 

16 

2 

14 

32 

— 
— 
— 
— 

4 

3 

— 

7 

34 
— 
32 
28 

127 

64 

50 

335 

2020 
£’000 

32 
16 
38 
13 

111 

63 

— 

273 

Other benefits include £4,000 (FY20: £3,000) in respect of pension contributions for M Halpin and £1,000 (FY20: Nil) in respect 
of pension contributions for D Giddens. Additional benefits for M Halpin and D Giddens relate to share-based payments. 

1. fees in relation to J Collighan are paid to MXC Capital Advisory Limited (see Note 23). 
2. fees in relation to M Halpin and D Giddens show the period since joining the Board only. 

Directors’ interests in shares (Audited Information) 
The interests of Directors (including connected parties) during the year in the Ordinary Shares of the Company at 30 September 
2021 together with their interests as of 30 September 2020 were as follows: 

Name of Director 
S Duckworth and Lady C Duckworth 
A Mills 
M Halpin and C Halpin 
D Giddens 
M Lacey (resigned 8 June 2021) 

30 September 
30 September  
2020 
2021 
Number 
Number 
25,850,000 
8,500,000 
32,724,088  32,724,088 
140,713,578  140,713,578 
2,946,150 
810,000 

2,946,150 
— 

MXC Advisory Limited, who provides the services of Jill Collighan, is a wholly owned subsidiary of MXC Guernsey Limited, which 
had a 10.6% holding in the shares of the Company at 30 September 2021.  

CloudCoCo Group plc Annual Report 2021 

19 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Remuneration report (continued) 

Directors’ interests in share options (audited information) 
Two directors held options over the Ordinary Shares of the Company as follows: 

Mark Halpin – Chief Executive Officer 
Darron Giddens – Chief Financial Officer 

2021 
7,500,000 
7,000,000 

2020 
— 
1,342,692 

7,500,000 share options were issued to Michael Lacey, a Director of the Company on 20 November 2020, but were 
subsequently lapsed and cancelled upon his resignation on 8 June 2021.  

All of the 48,225,000 share options in place at 30 September 2021 have been granted under the terms of the Company’s approved 
EMI share option scheme. Further details of share options can be found in Note 7. 

By order of the Board 

Simon Duckworth 

Chairman, Remuneration Committee 
6 March 2022 

CloudCoCo Group plc Annual Report 2021 

20 

 
 
 
 
 
 
 
 
 
Directors’ report 

The  Directors  present  their  Annual  Report, together  with  the  financial  statements and  Auditor’s  report, for  the  year ended  30 
September 2021 for CloudCoCo Group plc, company number 05259846. 

Principal activities 
The principal activity of the Group is the provision of IT and communications solutions predominantly to UK based businesses. 
Further information can be found in the Strategic Report on pages 2 to 13. 

Corporate governance 
The statement on corporate governance on pages 15 to 18 is included in the Directors’ Report by way of reference. 

Results and dividends 
The Group’s loss on ordinary activities after taxation was £2.1 million (FY20: loss of £2.7 million). The audited financial statements 
of the Group are set out on pages 25 to 56. The Directors do not propose a dividend for the year ended 30 September 2021 
(FY20: £nil). 

Strategic review 
The  information  required  by  schedule  7  of  the  Large  and  Medium-sized  Companies  and  Groups  (Accounts  and  Reports) 
Regulations 2008, including likely future developments and trading outlook, has been included in the separate Strategic Report 
on pages 2 to 13 in accordance with section 414C (11) of the Companies Act 2006 (Strategic Report and Directors’ Reports) 
Regulations 2013. 

Going concern  
The Group had positive net assets at 30 September 2021 totalling £5.2 million compared to £5.0 million at the end of FY20. The 
net proceeds from the Placing referred to in the Financial Review and the subsequent acquisition of Systems Assurance Limited 
and More Computers increased the net asset position, due to the issue of share capital of £2.1 million.  

The Group’s progress towards its key objectives of increasing sales, reducing customer churn, reducing costs, and returning to 
net cash generation is described in the Strategic Report. Despite continued uncertainty and disruption as a result of the pandemic, 
the Group reported a  three-fold  improvement  in  underlying profitability  as  measured  by Trading  Group  EBITDA (2021: £0.75 
million; 2020: £0.27 million). Cash outflow from operating activities before acquisition costs was £0.3 million (FY20: £0.5 million 
inflow).  

The  Strategic  Report  on  pages  10  to12  describes  the  risks  associated  with  the  Group’s  activities  which  are  reviewed  by  the 
Directors on a regular basis. The key operational risk the Group faces is the general economic outlook including the continued 
uncertainty caused by the pandemic. Although COVID-19 has not had a material impact on the Group’s ability to operate, it has 
resulted in delays in sales cycles for certain services and delays in project delivery as customers assess the impact of COVID-19 
on their own businesses. The Group responded during the year by taking action to conserve cash including temporary pay cuts, 
use of the Government’s furlough and VAT deferral schemes and a COVID-19 Bounce Back Loan. In addition, there is financial,  
operational and executional risk associated with the business combinations completed both pre and post year end, as described 
in Notes 13 and 25. 

The Directors have reviewed the forecast sales growth, budgets and cash projections for the period to  March 2023, including 
sensitivity analysis on the key assumptions such as the potential impact of reduced sales or slower cash receipts, for the next 
twelve months and beyond and the Directors have reasonable expectations that the Group and the Company have adequate 
resources to continue operations for the period of at least one year from the date of approval of these financial statements. The 
Directors have not identified any material uncertainties that may cast doubt over the ability of the Group and Company to continue 
as a going concern and the Directors continue to adopt the going concern basis in preparing these financial statements.  

Directors 
The present membership of the Board is as follows:  

Simon Duckworth, Non-Executive Chairman 
Jill Collighan, Non-Executive Director  
Andy Mills, Non-Executive Director 
Mark Halpin, Chief Executive Officer 
Darron Giddens, Chief Financial Officer (appointed 9 June 2021) 

Michael Lacey was also a Director during the year and resigned on 8 June 2021.  
Darron Giddens and Andy Mills will be offering themselves for re-election at the forthcoming Annual General Meeting. 

The biographical details of the current Directors of the Company are given on page 14.  

Details  of  Directors’  interests  in  the  Company’s  shares,  service contracts  and  remuneration  are  set  out  in  the  Directors’  
Remuneration Report on pages 19 and 20.  

Fees in relation to Jill Collighan are paid to MXC Advisory Limited a subsidiary of MXC Guernsey Limited which has a 10.6% 
holding in the shares of the Company (shareholding at 30 September 2020: 15.2%) and which holds loan notes in the Company 
to the value of £3.5 million. No other Director had a material interest in any significant contract with the Company or any of its 
subsidiaries during the year. 

CloudCoCo Group plc Annual Report 2021 

21 

 
 
 
 
 
 
 
 
 
  
 
 
 
Directors’ report (continued) 

Directors (continued) 
The  Company  maintains  liability  insurance  for  its  Directors  and  Officers.  The  Directors  and  Officers  have  also  been  granted 
a qualifying third-party indemnity provision under the Companies Act 2006. That indemnity provision has been in force throughout 
the year and remains in force at the date of this report. 

Substantial shareholdings 
As  at  6 March  2022, the following  substantial  shareholding  interests  had  been  notified  to  the  Company.  These  balances  also 
reflect the holding at 30 September 2021. 

Mark Halpin (CEO) and Caroline Halpin 
Mark Ward 
MXC Capital Limited 
Hargreaves Lansdown Asset Management Limited  
Andy Mills (Non-Executive Director) 
Simon Duckworth (Non-Executive Chairman) and Lady Caroline 
Duckworth 

Number of ordinary shares 
140,713,578 
110,000,000 
75,066,275 
38,500,000 
32,724,088 
25,850,000 

Percentage held 
19.93% 
15.58% 
10.63% 
5.45% 
4.63% 
3.66% 

Share options 
During the year the Company issued 58,190,500 share options (FY20: nil) as part of the Company’s new ‘CoCo-One’ initiative in 
which all qualifying colleagues were awarded options to encourage shared ownership and enhance retention, recruitment and 
incentivisation  across the  business.  The  share  options,  which  have  an  exercise  price of  1  pence  per  Ordinary  Share,  can  be 
exercised at any time between 20 November 2022 (or earlier if there is a qualifying transaction) and 20 November 2030.  The 
share options will only accrue value in the event the Company’s share price being greater than 2 pence per Ordinary Share at the 
date of exercise, thereby aligning the interests of recipients with those of shareholders. In addition to the share options granted in 
the year, 14,713,192 share options  were lapsed or waived (FY20: 3,800,000) in accordance with the share issue documents. 
Details of the existing share options remaining in force can be found in Note 7 to the consolidated financial statements. 

Share warrants 
During the year, the Company issued 4,000,000 share warrants to the vendors of Systems Assurance Limited, giving them the 
right to subscribe in cash for Ordinary Shares in the Group, at a Subscription Price of 1.5p per Ordinary Share, subject to 
certain pre-conditions during the ten-year period Exercise Period, commencing 3 March 2022. Further details are provided in 
Note 7 to the consolidated financial statements. 

Post-balance sheet events 
On 19 October 2021, the Company acquired IDE Group Connect Limited (“Connect”) and Nimoveri Limited (“Nimoveri”) (together, 
the “Acquisitions”) from IDE Group Holdings PLC (“IDE”) for a deferred consideration of £250,000. 

The Acquisitions provided the Group with circa 660 additional clients and a significant opportunity to upsell and cross sell services 
across the Group.  The  Acquisitions  were  acquired from IDE  on  a  normalised net  cash  basis for  a consideration  of  £250,000, 
funded via a loan note from IDE for £250,000 to be repaid over five years with an annual interest rate of Bank of England base 
rate +3% with no payments due in the first six months. The net assets acquired under the transaction equate to £250,000, including 
a cash balance of £400,000. 

IDE agreed to provide the Group with a working capital facility of up to £500,000 on request, should it be required to help fund the 
initial restructure of the Connect business. Amounts drawn would be convertible into new ordinary shares in the Group at 1 pence 
per share, if not repaid in full by 19 October 2022. 

Details of the Acquisitions can be found in Note 22 to the consolidated financial statements. 

Financial risk management and objectives 
Details of the financial risk management policies and objectives are contained in Note 25 to the consolidated financial statements. 

Equal Opportunities 
The  company  is  an  equal  opportunities  employer  and  promotes  an  environment  free  from  discrimination,  harassment  and 
victimisation, where everyone receives equal opportunities and career development regardless of age, gender, nationality, ethnic 
origin, religion, marital status, sexual orientation or disability. All decisions relating to employment practices are objective, free 
from bias and based solely upon work criteria and individual merit. 

The company gives full and fair consideration to applications for employment from disabled people and encourages and assists 
the recruitment, training, career development and promotion of disabled people. The company endeavours to retain and adjust 
the environment of employees who become disabled during the course of their employment.  

Awareness of relevant audit information 
Each of the Directors who held office at the date of approval of this Directors’ Report confirms that, so far as they are aware: 

• 

• 

there is no relevant audit information of which the Auditor is unaware; and 

the Directors have taken all the steps they ought to have taken to make themselves aware of any relevant audit 
information and to establish that the Auditor is aware of that information. 

CloudCoCo Group plc Annual Report 2021 

22 

 
 
 
 
  
 
 
 
 
 
 
 
Directors’ report (continued) 

Annual General Meeting 
The Annual General Meeting will be held on 31 March 2022 at 2:00 p.m. 

Notice of the Annual General Meeting will be sent to shareholders on 31 March 2022. 

Independent Auditor 
RSM UK Audit LLP, will be proposed for reappointment in accordance with section 485 of the Companies Act 2006.    

By order of the Board 

Darron Giddens 
Company Secretary 
6 March 2022 

CloudCoCo Group plc Annual Report 2021 

23 

 
 
 
 
 
 
 
 
 
 
 
Statement of Directors’ responsibilities 

The Directors are responsible for preparing the Strategic Report, Directors Report and the financial statements in accordance 
with applicable law and regulations. 

Company law requires the Directors to prepare Group and company financial statements for each financial year.  The Directors 
have elected under company law to prepare the Group financial statements in accordance with international accounting standards 
in conformity with the requirements of the Companies Act 2006 and the Directors have elected under company law to prepare the 
Company financial  statements  in  accordance  with  United  Kingdom Generally  Accepted  Accounting  Practice  (United  Kingdom 
Accounting Standards and applicable law). 

The Group financial statements are required by law and international accounting standards in conformity with the requirements 
of  the  Companies  Act  2006  to  present  fairly  the  financial  position  and  performance  of  the  Group.  The  Companies  Act  2006 
provides in relation to such financial statements that references in the relevant part of that Act to financial statements giving a true 
and fair view are references to their achieving a fair presentation. 

Under company law the Directors must not approve the financial statements unless they are satisfied that they give a true and 
fair view of the state of affairs of the Group and the Company and of the profit or loss of the Group for that period.  

In preparing each of the Group and Company financial statements, the Directors are required to: 

• 

select suitable accounting policies and then apply them consistently; 

•  make judgements and accounting estimates that are reasonable and prudent; 

• 

• 

for the Group financial statements, state whether they have been prepared in accordance with international accounting 
standards in conformity with the requirements of the Companies Act 2006; and 

prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Company 
will continue in business. 

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Group’s and 
Company’s transactions, disclose with reasonable accuracy at any time the financial position of the Group and Company and 
enable  them  to  ensure  that  the financial  statements  comply  with  the  Companies  Act  2006.  They  are  also  responsible  for 
safeguarding the assets of the Group and the Company and hence for taking reasonable steps for the prevention and detection 
of fraud and other irregularities. 

The  directors  are  responsible  for  the  maintenance  and  integrity  of  the  corporate  and  financial  information  included  on  the 
CloudCoCo Group plc website. Legislation in the United Kingdom governing the preparation and dissemination of the accounts 
and other information included in annual reports may differ from legislation in other jurisdictions. 

CloudCoCo Group plc Annual Report 2021 

24 

 
 
 
 
 
 
Independent Auditor’s report to the members of CloudCoCo Group plc 

Opinion 
We have audited the financial statements of CloudCoCo Group plc (the ‘parent company’) and its subsidiaries (the ‘group’) for the 
year ended 30 September 2021 which comprise the consolidated income statement, the consolidated and company statements 
of financial position, the consolidated and company statements of changes in equity, the consolidated and company statements 
of cash flows and notes to the financial statements, including significant accounting policies. The financial reporting framework 
that has been applied in the preparation of the group financial statements is applicable law and International Accounting Standards 
in conformity with the requirements of the Companies Act 2006. The financial reporting framework that has been applied in the 
preparation of the parent company financial statements is applicable law and United Kingdom Accounting Standards, including 
Financial  Reporting  Standard  102  “The  Financial  Reporting  Standard  applicable  in  the  UK  and  Republic  of  Ireland”  (United 
Kingdom Generally Accepted Accounting Practice). 

In our opinion:  

• 

• 

• 

• 

the financial statements give a true and fair view of the state of the  group’s and of the parent  company’s affairs as at 30 
September 2021 and of the group’s loss for the year then ended; 

the  group  financial  statements  have  been  properly  prepared  in  accordance  with  International  Accounting  Standards  in 
conformity with the requirements of the Companies Act 2006; 

the  parent  company  financial  statements  have  been  properly  prepared  in  accordance  with  United  Kingdom  Generally 
Accepted Accounting Practice; and 

the financial statements have been prepared in accordance with the requirements of the Companies Act 2006. 

Basis for opinion 
We  conducted  our  audit  in  accordance  with  International  Standards  on  Auditing  (UK)  (ISAs  (UK))  and  applicable  law.  Our 
responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements 
section of our report. We are independent of the group and the parent company in accordance with the ethical requirements that 
are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard as applied to listed entities 
and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence 
we have obtained is sufficient and appropriate to provide a basis for our opinion. 

Conclusions relating to going concern 
In auditing the financial statements, we have concluded that the directors’ use of the going concern basis of accounting in the 
preparation  of  the  financial  statements  is  appropriate.  Our  evaluation  of  the  directors’  assessment  of  the  group’s  and  parent 
company’s ability to continue to adopt the going concern basis of accounting included: 

• 

• 
• 
• 

• 
• 
• 

reviewing and evaluating financial forecasts prepared by the directors to support their assessment of the group’s ability to 
continue as a going concern; 
identifying the key assumptions supporting the forecasts;  
assessing the quality of management’s forecasting by comparing forecast from prior years to actual outcomes; 
comparing actual cash flows that had occurred since the forecasts were prepared to those that were forecasted to determine 
whether they were consistent; 
testing the sensitivity of the headroom reported by the forecasts to plausible changes in assumptions; 
testing the arithmetic integrity of the cash flow forecasts; and 
reviewing  the  disclosures  in  the  financial  statements  in  respect  of  the  directors’  assessment  of  going  concern  to  assess 
whether they appropriately described the basis of the assessment. 

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, 
individually or collectively, may cast significant doubt on the group’s or the parent company’s ability to continue as a going concern 
for a period of at least twelve months from when the financial statements are authorised for issue. 

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections 
of this report. 

CloudCoCo Group plc Annual Report 2020 

                           25 

 
 
 
 
 
 
 
 
 
 
 
 
Independent Auditor’s report to the members of CloudCoCo Group plc 
(continued) 

Summary of our audit approach 

Key audit matters 

Group 

• Measurement of identifiable intangible assets acquired in business combinations 
• Carrying value of goodwill and other intangible assets 

• 

Parent Company 

• Impairment of intercompany receivables 

Materiality 

Group 

•  Overall materiality: £148,000 (2020: £148,000) 
•  Performance materiality: £111,000 (2020: £111,000) 
Parent Company 

•  Overall materiality: £107,000 (2020: £147,999) 
•  Performance materiality: £80,000 (2020: £111,000) 

Scope 

Our audit procedures covered 100% of revenue, 100% of total assets and 100% of loss before 
tax. 

Key audit matters 
Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the group and 
parent company financial statements of the current period and include the most significant assessed risks of material misstatement 
(whether or not due to fraud) we identified, including those which had the greatest effect on the overall audit strategy, the allocation 
of resources in the audit and directing the efforts of the engagement team. These matters were addressed in the context of our 
audit of the group and parent company financial statements as a whole, and in forming our opinion thereon, and we do not provide 
a separate opinion on these matters.  

Measurement of identifiable intangible assets acquired in business combinations 

Key audit matter 
description 

(Refer to page 36 regarding the accounting policy in respect of business combinations, page 40 
regarding critical accounting judgements and estimates and note 22 relating to the acquisition of 
Systems Assurance Limited). 

During the year the group completed the acquisition of the entire share capital of Systems Assurance 
Limited.  
The group’s accounting policies require the recognition at fair value of all identifiable assets and 
liabilities, including contingent liabilities of the subsidiary, at the acquisition date, regardless of 
whether or not they were recorded in the financial statements of the subsidiary prior to acquisition. 
Goodwill represents the excess of acquisition costs over the fair value of the group’s share of the 
identifiable net assets of the acquired subsidiary at the date of acquisition. 
The directors identified intangible assets relating to brands, IT assets and customer lists of £0.5m, 
£0.2m and £0.1m respectively, and goodwill of £0.2m. 
The measurement of intangible assets is complex and requires use of judgement in the selection of an 
appropriate technique and related inputs. 

We reviewed the design of the models that were used to measure the intangible assets arising as part 
of the business combination to assess whether they were appropriate. 
We tested the clerical accuracy of the models. 
We compared the models to the group’s accounting policies to check that the policies had been 
consistently applied.  
We challenged the assumptions used in the models including discount rates and growth rates and 
compared them with those used in the assessment of impairment of goodwill and intangible assets for 
consistency. 
We reviewed the financial projections that had been assessed by the directors at the time of the 
acquisition and compared them to those used in the measurement of intangible assets to check that 
they were consistent. 
We tested the sensitivity of the values of the brands and customer assets to changes in assumptions.  
We tested the measurement of the cost of the acquisition by inspecting the sales and purchase 
agreement and testing the payments to bank statements. 

How the matter was 
addressed in the 
audit 

CloudCoCo Group plc Annual Report 2021 

26 

 
 
 
 
 
 
 
 
 
Independent Auditor’s report to the members of CloudCoCo Group plc 
(continued) 

Carrying value of goodwill and other intangible assets 

Key audit matter 
description 

How the matter was 
addressed in the 
audit 

(Refer to page 38 regarding the accounting policy in respect of impairment testing, page 40 regarding 
critical accounting judgements and estimates and note 10 relating to the carrying value of goodwill 
and intangible assets and the assessment of impairment as at 30 September 2021). 
The carrying values of goodwill and other intangible assets as at 30 September 2021 are £5.6m and 
£4.8m respectively. 
The carrying value of goodwill is required to be tested for impairment on annual basis and other 
intangible assets when there are indicators of impairment. The measurement of recoverable amount 
requires use of judgement and estimates regarding future cash flows and selection of an appropriate 
discount rate.  

We tested the design and clerical accuracy of the models used to measure the recoverable amount of 
goodwill and intangible assets as described in note 10 to ensure that they were consistent with the 
requirements of the financial reporting framework, IAS 36 Impairment of Assets. 
We challenged the assumptions used in the models by: 

•  Comparing the cash flow forecasts to the actual performance for the year ended 30 September 

2021; 

•  Comparing the assumptions to those used in the assessment of impairment in the previous year 

to identify changes and obtained explanation from management; 

•  Comparing the forecasts to actual performance observed since the year end; 
•  Performing sensitivity analysis to test the impact on the reported headroom of changes in cash 

flows and discount rates;  

•  Comparing the recoverable amount calculated by management to the market capitalisation of the 

company; and 

•  Using valuations specialists to review the pre-tax and post-tax discount rates for reasonableness. 
We used the knowledge gained in performing other audit procedures to assess whether there were 
any indicators of impairment that had not been identified by management. 
We assessed whether the testing of impairment was performed at the lowest level of assets that are 
capable of generating cash flows independently.   

Impairment of intercompany receivables (parent company only) 

Key audit matter 
description 

(Refer to page 60 regarding the critical accounting judgements and estimates and note 7 regarding 
the carrying value of amounts receivable from subsidiary undertakings). 

At 30 September 2021 the parent company has receivable balances due from subsidiary 
undertakings with a carrying value of £10.2m.  The Group reported operating losses of £1.3m and 
therefore there is a risk that the balances may not be recoverable. 
The assessment of the recoverability of these balances requires estimation of the cash flows that will 
be generated by the subsidiaries. 

We reviewed the assessment of the recoverability of the balances due from subsidiary undertakings. 
We challenged the assumptions used in the assessment by comparing them to those used in the 
discounted cash flow model used by management to assess the carrying value of goodwill and 
intangible assets to ensure that they were consistent.   
We performed sensitivity analysis to assess the impact of changes in assumptions regarding cash 
flows and discount rates on the excess of cash flows over the balances due from subsidiary 
undertakings.  

How the matter was 
addressed in the 
audit 

CloudCoCo Group plc Annual Report 2021 

27 

 
 
 
 
 
 
 
 
 
 
Independent Auditor’s report to the members of CloudCoCo Group plc 
(continued) 

Our application of materiality 
When establishing our overall audit strategy, we set certain thresholds which help us to determine the nature, timing and extent 
of our audit procedures. When evaluating whether the effects of misstatements, both individually and on the financial statements 
as a whole, could reasonably influence the economic decisions of the users we take into account the qualitative nature and the 
size of the misstatements. Based on our professional judgement, we determined materiality as follows: 

Group 

Parent company 

Overall materiality 

£148,000 (2020: £148,000) 

£107,000 (2020: £147,999) 

Basis for determining 
overall materiality 

5% of the average loss before tax for 
the  current  year  and  previous  two 
years,  capped  at  overall  materiality 
applied in the previous year. 

1.7% of net assets 

We believe that net assets is an important measure in 
assessing the performance of the parent company. 

Rationale for benchmark 
applied 

We  believe  that  loss  before  tax  is  an 
important  measure  of  performance 
and is consistent with the expectations 
of the users of the financial statements 
of  an  AIM  listed  entity.  We  used  a 
three-year average loss before tax as 
we  believe 
the 
performance  of  the  group  during  the 
period  since 
the  acquisition  of 
CloudCoCo  Limited  in  October  2019. 
We  believe  that  the  users  of  the 
financial statements would not expect 
overall materiality to be higher than the 
previous year. 

this  reflects 

that 

Performance materiality 

£111,000 (2020: £111,000) 

£80,200 (2020: £111,000) 

Basis for determining 
performance materiality 

75% of overall materiality 

75% of overall materiality 

Reporting of 
misstatements to the Audit 
Committee 

Misstatements  in  excess  of  £7,400 
and  misstatements 
that 
threshold that,  in  our view,  warranted 
reporting on qualitative grounds.  

below 

Misstatements in excess of £5,350 and misstatements 
below  that  threshold  that,  in  our  view,  warranted 
reporting on qualitative grounds.  

An overview of the scope of our audit 
The group consists of 6 components, all of which are based in the UK.  
The coverage achieved by our audit procedures was: 

Full scope audits were performed for 2 components, specific audit procedures for 2 components and analytical procedures at 
group level for the remaining 2 components.  

CloudCoCo Group plc Annual Report 2021 

28 

 
 
 
 
 
 
 
 
 
 
 
 
 
Independent Auditor’s report to the members of CloudCoCo Group plc 
(continued) 

Other information 
The other information comprises the information included in the annual report, other than the financial statements and our auditor’s 
report  thereon.  The  directors  are responsible for the  other  information  contained  within the  annual report. Our opinion on  the 
financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do 
not express any form of assurance conclusion thereon.  

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent 
with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. 
If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives 
rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude 
that there is a material misstatement of this other information, we are required to report that fact.  

We have nothing to report in this regard. 

Opinions on other matters prescribed by the Companies Act 2006 
In our opinion, based on the work undertaken in the course of the audit: 

• 

• 

the information given in the Strategic Report and the Directors’ Report for the financial year for which the financial statements 
are prepared is consistent with the financial statements; and 
the Strategic Report and the Directors’ Report have been prepared in accordance with applicable legal requirements. 

Matters on which we are required to report by exception 
In the light of the knowledge and understanding of the group and the parent company and their environment obtained in the course 
of the audit, we have not identified material misstatements in the Strategic Report or the Directors’ Report. 

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to 
you if, in our opinion: 

• 

adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been 
received from branches not visited by us; or 
the parent company financial statements are not in agreement with the accounting records and returns; or 
• 
• 
certain disclosures of directors’ remuneration specified by law are not made; or 
•  we have not received all the information and explanations we require for our audit. 

• 

Responsibilities of directors 
As  explained  more  fully  in  the  directors’  responsibilities  statement  set  out  on  page  24,  the  directors  are  responsible  for  the 
preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as 
the directors determine is necessary to enable the preparation of financial statements that are free from material misstatement, 
whether due to fraud or error. 
In preparing the financial statements, the directors are responsible for assessing the group’s and the parent company’s ability to 
continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of 
accounting unless the directors either intend to liquidate the group or the parent company or to cease operations, or have no 
realistic alternative but to do so. 

Auditor’s responsibilities for the audit of the financial statements 
Our  objectives  are  to  obtain reasonable  assurance  about  whether the financial statements  as  a  whole  are free from material 
misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is 
a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material 
misstatement  when  it  exists. Misstatements  can arise from  fraud  or  error  and  are  considered material  if,  individually  or  in the 
aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial 
statements. 

The extent to which the audit was considered capable of detecting irregularities, including fraud 
Irregularities  are  instances  of  non-compliance  with  laws  and  regulations.    The  objectives  of  our  audit  are  to  obtain  sufficient 
appropriate  audit  evidence  regarding  compliance  with  laws  and  regulations  that  have  a  direct  effect  on  the  determination  of 
material  amounts  and  disclosures  in  the  financial  statements,  to  perform  audit  procedures  to  help  identify  instances  of  non-
compliance  with  other  laws  and  regulations  that  may  have  a  material  effect  on  the  financial  statements,  and  to  respond 
appropriately to identified or suspected non-compliance with laws and regulations identified during the audit.   

CloudCoCo Group plc Annual Report 2021 

29 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Independent Auditor’s report to the members of CloudCoCo Group plc 
(continued) 

In  relation  to  fraud,  the  objectives  of  our  audit  are  to  identify  and  assess  the  risk  of  material  misstatement  of  the  financial 
statements due to fraud, to obtain sufficient appropriate audit evidence regarding the assessed risks of material misstatement 
due to fraud through designing and implementing appropriate responses and to respond appropriately to fraud or suspected fraud 
identified during the audit.   
However, it is the primary responsibility of management, with the oversight of those charged with governance, to ensure that the 
entity's operations are conducted in accordance with the provisions of laws and regulations and for the prevention and detection 
of fraud. 

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud, the group audit engagement 
team:  

• 

• 

• 

obtained an understanding of the nature of the industry and sector, including the legal and regulatory frameworks that the 
group and parent company operate in and how the group and parent company are complying with the legal and regulatory 
frameworks; 
inquired of management, and those charged with governance, about their own identification and assessment of the risks of 
irregularities, including any known actual, suspected or alleged instances of fraud; 
discussed matters about non-compliance with laws and regulations and how fraud might occur including assessment of how 
and where the financial statements may be susceptible to fraud. 

The most significant laws and regulations were determined as follows: 

Legislation / Regulation 

  Additional audit procedures performed by the Group audit engagement team 

IFRS, FRS102, Companies 
Act 2006 and AIM Rule 19 
relating to the preparation of 
annual accounts 

included:  
 Review of the financial statement disclosures and testing to supporting documentation; 
Completion of disclosure checklists to identify areas of non-compliance. 

Telecoms regulation 
enforced by Ofcom 

 Inquiry  of  management  and  review  of  board  minutes  and  inspection  of  legal  and 
regulatory correspondence, if any. 

The areas that we identified as being susceptible to material misstatement due to fraud were: 

Risk 

  Audit procedures performed by the audit engagement team:  

Revenue recognition 

Management override of 
controls  

 Testing of a sample of transactions recorded during the year and close to the year end to 
contract and evidence of satisfaction of performance obligations; 
Transactions posted to nominal ledger codes outside of the normal revenue cycle were 
identified using a data analytic tool and investigated. 
 Testing the appropriateness of journal entries and other adjustments;  
Assessing whether the judgements made in making accounting estimates are indicative 
of a potential bias; and 
Evaluating  the  business  rationale  of  any  significant  transactions  that  are  unusual  or 
outside the normal course of business. 

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s 
website at: http://www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report. 

Use of our report  
This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 
2006.  Our audit work has been undertaken so that we might state to the company’s members those matters we are required to 
state to them in an auditor’s report and for no other purpose.  To the fullest extent permitted by law, we do not accept or assume 
responsibility to anyone other than the company and the company’s members as a body, for our audit work, for this report, or for 
the opinions we have formed. 

Graham Bond FCA (Senior Statutory Auditor) 
For and on behalf of RSM UK Audit LLP, Statutory Auditor 
Chartered Accountants 
14th Floor 
20 Chapel Street, Liverpool 
L3 9AG   

6 March 2022 

CloudCoCo Group plc Annual Report 2021 

30 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated income statement  
for the year ended 30 September 2021 

  Continuing operations 

  Revenue 

  Cost of sales 

  Gross profit 

  Other income 

  Administrative expenses 

  Trading Group EBITDA 1 – non statutory measure 

  Amortisation of intangible assets 

  Plc costs2 

  Depreciation 

  Exceptional items – other 

  Share-based payments 

  Operating loss 

  Interest receivable 

  Interest payable 

  Loss before taxation 

  Taxation 

  Loss and total comprehensive loss for the year attributable to owners of the 

parent 

  Loss per share 

  Basic and fully diluted  

Note 

2021  
£’000 

2020  
£’000 

3 

8,107 

7,970  

(4,891) 

(4,554)  

3,216 

3,416  

67 

97  

(4,794) 

(5,963)  

745 

261  

(1,009) 

(1,623)  

(492) 

(97) 

(441) 

(217) 

(461)  

(113)  

(540)  

26  

(1,511) 

(2,450)  

1 

1  

(535) 

(518)  

(2,045) 

(2,967)  

(83) 

            288  

(2,128) 

(2,679)  

(0.42)p 

(0.56)p  

10 

11 

4 

7 

5 

6 

6 

8 

9 

1 profit or loss before net finance costs, tax, depreciation, amortisation, plc costs, exceptional items and share-based payments. 

2 Plc costs are non-trading costs relating to the Board of Directors of the Parent Company, its listing on the AIM Market of the London Stock  
  Exchange and its associated professional advisors. 

The accompanying accounting policies and notes on pages 35 to 56 are an integral part of these consolidated financial 
statements. 

CloudCoCo Group plc Annual Report 2021 

31 

 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
    
 
 
Consolidated statement of financial position 
as at 30 September 2021   

Non-current assets 

Intangible assets 

Property, plant and equipment 

Total non-current assets 

Current assets 

Inventories 

Trade and other receivables 

Cash and cash equivalents 

Total current assets 

Total assets 

Current liabilities 

Trade and other payables 

Contract liabilities 

Borrowings 

Lease liability 

Total current liabilities 

Non-current liabilities 

Contract liabilities 

Borrowings 

Lease liability 

Deferred tax liability 

 Total non-current liabilities  

Total liabilities 

Net assets  

Equity 

Share capital 

Share premium account 

Capital redemption reserve 

Merger reserve 

Other reserve 

Retained earnings 

Total equity  

Note 

10 

11 

12 

13 

14 

15 

16 

17 

18 

16 

17 

18 

20 

30 September  
2021  
£’000 

30 September  
2020  
£’000  

10,393 

10,359  

149 

221  

10,542 

10,580  

86 

2,953 

1,183 

4,222 

31  

1,856  

588  

2,475  

14,764 

13,055  

(2,872) 

(2,465)  

(177) 

(172) 

(86) 

(565)  

(104)  

(122)  

(3,307) 

(3,256)  

(1,092) 

(3,991) 

(11) 

(1,188) 

(6,282) 

(9,589) 

5,175 

7,062 

17,630 

6,489 

1,997 

339 

(364)  

(3,458)  

(61)  

(940)  

(4,823)  

(8,079)  

4,976  

4,952  

17,630  

6,489  

1,997  

122  

(28,342) 

(26,214)  

21 

5,175 

4,976  

These financial statements were approved and authorised for issue by the Board of Directors on 6 March2022.  
Signed on behalf of the Board of Directors by  

Darron Giddens 

Director 

The accompanying accounting policies and notes on pages 35 to 56 form an integral part of these financial statements. 

CloudCoCo Group plc Annual Report 2021 

32 

 
 
 
 
 
 
  
   
 
 
 
  
 
 
 
 
  
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated statement of changes in equity 
for the year ended 30 September 2021 

Share 
capital 
£’000 

Share 
premium 
£’000 

Capital 
redemption 
reserve 
£’000 

Merger 
reserve 
£’000 

Other 
reserve 
£’000 

Retained 
earnings 
£’000 

Total 
£’000 

At 1 October 2019 

2,271 

11,337 

6,489 

1,997 

1,720 

(24,925)  (1,111) 

Loss and total comprehensive loss for the period 

— 

— 

— 

— 

— 

(2,679)  (2,679) 

Transactions with owners in their capacity of owners 

Extinguishment of BGF Loan Notes in consideration for 
issue of 50,000,000 shares at 0.35p per share (note 19) 

500 

1,275 

Issue of 218,160,586 shares to CloudCoCo vendors at 
3.3p per share (note 22) 
Cancellation of 11,353,255 share warrants held by MXC 
Guernsey on acquisition of CloudCoCo Ltd 

Share-based payments 

Total transactions with owners 

Total movements 

2,181 

5,018 

— 

— 

— 

— 

2,681 

6,293 

2,681 

6,293 

— 

— 

— 

— 

— 

— 

— 

(1,330) 

1,148  1,593 

— 

— 

— 

— 

—  7,199 

(242) 

242 

— 

(26) 

— 

(26) 

— 

(1,598) 

1,390  8,766 

— 

(1,598) 

(1,289)  6,087 

Equity at 30 September 2020 

4,952 

17,630 

6,489 

1,997 

122 

(26,214)  4,976 

Share 
capital 
£’000 

Share 
premium 
£’000 

Capital 
redemption 
reserve 
£’000 

Merger 
reserve 
£’000 

Other 
reserve 
£’000 

Retained 
earnings 
£’000 

Total 
£’000 

At 1 October 2020 

4,952 

17,630 

6,489 

1,997 

122 

(26,214)  4,976 

Loss and total comprehensive loss for the period 

— 

— 

— 

— 

— 

(2,128)  (2,128) 

Transactions with owners in their capacity of owners 

Issue of 210,990,000 shares at 1p per share via a 
Placing (note 21) 

Share-based payments 

Total transactions with owners 

Total movements 

2,110 

— 

2,110 

2,110 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

217 

217 

—  2,110 

— 

217 

—  2,327 

217 

(2,128) 

199 

Equity at 30 September 2021 

7,062 

17,630 

6,489 

1,997 

339 

(28,342)  5,175 

The accompanying accounting policies and notes on pages 35to 56 form an integral part of these financial statements 

CloudCoCo Group plc Annual Report 2021 

33 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated statement of cash flows 
for the year ended 30 September 2021 

Cash flows from operating activities 

Loss before taxation 

Adjustments for: 

Depreciation – owned assets 

Depreciation – right of use assets  

Amortisation 

Share-based payments 

Net finance expense 

Costs relating to acquisitions1 

Costs relating to Placing of 210,990,000 shares (note 21) 

Increase in trade and other receivables 

(Increase) / decrease in inventories 

(Decrease) / increase in trade payables, accruals and contract liabilities 

Cash flows from taxation 

Net cash (outflow) / inflow from operating activities before acquisition costs 

Costs relating to acquisitions1 

2021 
£’000 

2020 
£’000 

(2,045) 

(2,967)  

22 

75 

36  

77  

1,009 

1,623  

217 

534 

202 

171 

(408) 

(24) 

(57) 

— 

(304) 

(202) 

(26)  

517  

435  

—  

(65)  

1  

866  

—  

497  

(435)  

Net cash (outflow) / inflow from operating activities 

(506) 

                 62  

Cash flows from investing activities 

Purchase of property, plant and equipment (note 11) 
Acquisitions net of cash acquired1 
Interest received 

Net cash (outflow) / inflow from investing activities 

Cash flows from financing activities 

Proceeds from Placing of 210,990,000 shares (note 21) 

Less transaction fees relating to the Placing 

Proceeds from exercise of BGF share options 

(Repayment) / receipt of loan funds from MXCG 

Receipt of loan funds from COVID-19 Bounce Back Loan 

Payment of lease liabilities 

Interest paid 

Net cash inflow from financing activities 

Net increase in cash 

Cash at bank and in hand at beginning of period 

Cash at bank and in hand at end of period 

Comprising: 

Cash at bank and in hand 

1 FY21 relates to the acquisition of Systems Assurance Limited and More Computers Limited.  
  FY20 relates to the acquisition of CloudCoCo Limited 

(31) 

(563) 

1 

(593) 

2,110 

(171) 

— 

(100) 

— 

(120) 

(25) 

1,694 

595 

588 

1,183 

1,183 

(37)  

157  

1  

121  

—  

—  

175  

100  

50  

(183)  

(48)  

94  

277  

311  

588  

588  

CloudCoCo Group plc Annual Report 2021 

34 

 
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
Notes to the consolidated financial statements 

1. General information 
CloudCoCo Group plc is a public limited company incorporated and domiciled in England and Wales under the Companies Act 
2006.  The  address  of the  registered  office  is  given  on the  back cover  of this  report.  The  principal  activity of the Group  is  the 
provision of  IT  Services to small  and medium-sized  enterprises  in the  UK.  The financial  statements  are  presented  in pounds 
sterling because that is the currency of the primary economic environment in which each of the Group’s subsidiaries operates. 

1.1 Basis of preparation 
The consolidated financial statements have been prepared in accordance with international accounting  standards  in conformity  
with the requirements of the Companies  Act 2006. The measurement bases and principal accounting policies of the Group are 
set out below. These policies have been consistently applied to all years presented unless otherwise stated. 

Going concern  
The Group had positive net assets at 30 September 2021 totalling £5.2 million compared to £5.0 million at the end of FY20. The 
net proceeds from the Placing referred to in the Financial Review and the subsequent acquisition of Systems Assurance Limited 
and More Computers increased the net asset position, due to the issue of share capital of £2.1 million.  

The Group’s progress towards its key objectives of increasing sales, reducing customer churn, reducing costs, and returning to 
net cash generation is described in the Strategic Report. Despite continued uncertainty and disruption as a result of the pandemic, 
the Group reported  a  three-fold  improvement  in  underlying profitability  as  measured  by  Group  Trading  EBITDA (2021: £0.75 
million; 2020: £0.25 million). Cash outflow from operating activities before acquisition costs was £0.3 million (FY20: £0.5 million 
inflow).  

The  Strategic  Report  on  pages  10  to  12  describes  the risks  associated  with the Group’s activities  which  are  reviewed by the 
Directors on a regular basis. The key operational risk the Group faces is the general economic outlook including the continuing 
uncertainty caused by the pandemic. Although COVID-19 has not had a material impact on the Group’s ability to operate, it has 
resulted in delays in sales cycles for certain services and delays in project delivery as customers assess the impact of COVID-19 
on their own businesses. The Group responded during the year by taking action to conserve cash including temporary pay cuts, 
use of the Government’s furlough and VAT deferral schemes and a COVID-19 Bounce Back Loan. 

The Directors have reviewed the forecast sales growth, budgets and cash projections for the period to  March 2023, including 
sensitivity analysis on the key assumptions such as the potential impact of reduced sales or slower cash receipts, for the next 
twelve months and beyond and the Directors have reasonable expectations that the Group and the Company have adequate 
resources to continue operations for the period of at least one year from the date of approval of these financial statements. The 
Directors have not identified any material uncertainties that may cast doubt over the ability of the Group and Company to continue 
as a going concern and the Directors continue to adopt the going concern basis in preparing these financial statements.  

1.2 New standards and interpretations of existing standards that have been adopted by the Group for the first time 

New standards or amendments to existing standards and interpretations that became effective for the annual period commencing on 
1 October 2020 include Definition of Material - Amendment to IAS 1 and IAS 8 and Amendment to IFRS3 Conceptual framework of 
financial reporting Interest Rate Benchmark Reforms as well as Amendments to IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16 

None of the new standards or interpretations of existing standards above had a material impact on the Group during the year ended 
30 September 2021. 

1.3 New standards and interpretations of existing standards that are not yet effective and have not been adopted early by the 
Group 
The new standards or amendments that will be applicable to the 2022 financial statements are as follows: 

Interest Rate Benchmark Reforms - phase 2 Amendments to IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16; 

• 
•  Amendments to IFRS 16: Covid-19 related rent concessions.  
•  Amendments to IFRS 3, with respect to application of the Conceptual Framework for Financial Reporting; 
•  Amendments to IAS 1, with respect to deciding which accounting policies to disclose; 
•  Amendments to IAS 8, with respect to distinguishing changes in accounting estimates from changes in accounting 

policies; 

•  Amendments to IAS 12, with respect to deferred tax recognition exemptions; 
•  Amendments to IAS 16, with the respect to the recognition of costs and sales proceeds of assets; and 
•  Amendments to the Conceptual Framework for Financial Reporting. 

None of these are expected to have a material impact on the Group. 

CloudCoCo Group plc Annual Report 2021 

35 

 
 
 
 
 
 
 
  
 
 
 
 
Notes to the consolidated financial statements (continued) 

2. Principal accounting policies 
a) Basis of consolidation 
The Group financial statements incorporate the financial statements of the Company and entities controlled by the Company (its 
subsidiaries) prepared to 30 September each year. Control is achieved where the Company is exposed to, or has the rights to, 
variable returns from its involvement with the entity and has the ability to affect those returns through its power over the entity. 
The Group obtains and exercises control through voting rights. 

Unrealised gains on transactions between the Group and its subsidiaries are eliminated. Unrealised losses are also eliminated 
unless the transaction provides evidence of an impairment of the asset transferred. Amounts reported in the financial statements 
of subsidiaries have been adjusted where necessary to ensure consistency with the accounting policies adopted by the Group. 

Acquisitions of subsidiaries are dealt with using the acquisition method. The acquisition method involves the recognition at fair 
value of all identifiable assets and liabilities, including contingent liabilities of the subsidiary, at the acquisition date, regardless of 
whether  or not  they  were  recorded  in  the financial  statements of  the  subsidiary  prior to  acquisition.  On  initial recognition, the 
assets and liabilities of the subsidiary are included in the Consolidated Statement of Financial Position at their fair values, which 
are also used as the cost bases for subsequent measurement in accordance with the Group accounting policies. 

Goodwill is stated after separating out identifiable intangible assets. Goodwill represents the excess of acquisition costs over the 
fair value of the Group’s share of the identifiable net assets of the acquired subsidiary at the date of acquisition. 

b) Goodwill 
Goodwill representing the excess of the cost of acquisition over the fair value of the Group’s share of the identifiable net assets 
acquired is capitalised and reviewed annually for impairment. Goodwill is carried at cost less accumulated impairment losses. 
Refer to principal accounting policy (k) for a description of impairment testing procedures. 

c) Revenue and revenue recognition 
Revenue arises from the sale of goods and the rendering of services as they are performed and the performance obligations 
fulfilled. It is measured by reference to the fair value of consideration received or receivable, excluding valued added tax, rebates, 
trade discounts and other sales-related taxes. 

The Group enters into sales transactions involving a range of the Group’s products and services; for example, for the delivery of 
hardware, software, support services, managed services and professional services. At the inception of each contract the Group 
assesses the goods or services that have been promised to the customer. Goods or services can be classified as either i) distinct 
or  ii)  substantially the  same,  having  the same  pattern  of  transfer to  the customer  as  part  of  a series.  Using  this  analysis,  the 
Company  identifies  the  separately  identifiable  performance  obligations  over  the  term  of  the  contract.  A  contract  liability  is 
recognised when billing occurs ahead of revenue recognition. A contract asset is recognised when the revenue recognition criteria 
were met but in accordance with the underlying contract the sales invoice had not been issued. 

Goods and services are classified as distinct if the customer can benefit from the good or services on their own or in conjunction 
with  other readily  available  resources.  A  series  of  goods  or services,  such  as  Recurring  Services,  would be  an  example  of  a 
performance obligation that is transferred to the customer evenly over time. The Group applies the revenue recognition criteria 
set  out  below  to  each  separately  identifiable  performance  obligation  of the sale  transaction.  The  consideration  received  from 
multiple-component transactions is allocated to each separately identifiable performance obligation in proportion to its relative fair 
value. 

Sale of goods (hardware and software) 
Sale of goods is recognised at the point in time when the customer obtains control of the goods. Revenue from the sale of software 
with no significant service obligation is recognised on delivery at a point in time. 

Rendering of services 
The  Group  generates  revenues  from  managed  services,  support  services,  maintenance,  resale  of  telecommunications  and 
professional services (“Managed IT Services”). Consideration received for these services is initially deferred (when invoiced in 
advance), included in accruals and contract liabilities and recognised as revenue in the period when the service is performed and 
the performance obligation fulfilled, measured by reference to hourly rates. 
In recognising recurring Managed IT Services revenues, the Group recognises revenue equally over the duration of the contractual 
term. Sales commission and third-party costs (where relevant) relating to these services are shown within Contract Assets and 
are spread equally over the duration of the contractual term, in line with when the customer benefits from the services. Internal 
technical resources utilised in setting up recurring Managed IT Services over twelve months in duration are capitalised at the start 
of the contract within Contract Assets and spread equally over the duration of the contractual term.  

CloudCoCo Group plc Annual Report 2021 

36 

 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

d) Foreign currencies 
Transactions in foreign currencies are translated at the exchange rate ruling at the date of the transaction. Monetary assets and 
liabilities in foreign currencies are translated at the rates of exchange ruling at the statement of financial position date. All exchange 
differences are recognised in the Consolidated Income Statement. 

e) Property, plant and equipment 
Property, plant and equipment are stated at cost, net of depreciation and any provision for impairment. The depreciation policy is 
contained in principal accounting policy (i). 

f) Right of use assets 
A  right-of-use  asset  is  recognised  at  the  commencement  date  of  a  lease.  The  right-of-use  asset  is  measured  at  cost,  which 
comprises  the  initial  amount  of  the  lease  liability,  adjusted  for,  as  applicable,  any  lease  payments  made  at  or  before  the 
commencement date net of any lease incentives received and any initial direct costs incurred 

Right-of-use assets are depreciated on a straight-line basis over the unexpired period of the lease or the estimated useful life of 
the asset, whichever is the shorter. Where the Group expects to obtain ownership of the leased asset at the end of the lease term, 
the depreciation is over its estimated useful life. Right-of use assets are subject to impairment or adjusted for any remeasurement 
of lease liabilities.  

The Group has elected not to recognise a right-of-use asset and corresponding lease liability for short-term leases with terms of 
12 months or less and leases of low-value assets. Lease payments on these assets are expensed to profit or loss as incurred. 
g) Disposal of assets 
The  gain  or  loss  arising  on the  disposal  of  an  asset  is  determined  as the  difference  between the  disposal  proceeds and  the 
carrying amount of the asset and is recognised in the Consolidated Income Statement. 

h) Exceptional items and Plc costs 
Items which are material either because of their size or their nature, are highlighted separately on the face of the Consolidated 
Income Statement. The separate reporting of these items helps provide a better picture of the Group’s underlying performance. 
Items which may be included within this category include, but are not limited to, acquisition costs, spend on the integration of 
significant acquisitions and other major restructuring or rationalisation programmes, significant goodwill or other asset impairments 
and other particularly significant or unusual items.  

Exceptional  items  are  excluded  from  the  headline  profit  measures  used  by  the  Group  and  are  highlighted  separately  in  the 
Consolidated Income Statement as management believe that they need to be considered separately to gain an understanding of 
the underlying profitability of the trading businesses. 

Note 4 contains more detail on exceptional items. 

Plc costs are non-trading costs, relating to the Board of Directors of the Parent Company, it’s listing on the AIM Market of the 
London Stock Exchange and its associated professional advisors.  

i) Depreciation 
Depreciation is calculated on a straight-line basis so as to write off the cost of an asset, less its estimated residual value, over the 
useful economic life of that asset as follows: 

IT equipment 

Fixtures, fittings and leasehold improvements 

Plant, machinery and Motor vehicles 

– 

– 

– 

three to four years 

three to four years 

three to four years 

Right of use asset                                                         – 

over the remaining term of the lease 

Material residual value estimates are updated as required, but at least annually.  

j) Intangible assets 
Intangible assets mainly comprise the fair value of customer bases and other identifiable assets acquired which are not included 
on the balance sheets of the acquired companies. A fair value calculation is carried out based on  evaluating the net recurring 
income stream from each type of intangible asset. Intangible assets are initially recognised at fair value, and are subsequently 
carried  at  this  fair  value,  less  accumulated  amortisation  and  impairment.  The  following  items  were  identified  as  part  of  the 
acquisitions of entities by the Group and were still owned at 30 September 2021: 

CloudCoCo Group plc Annual Report 2021 

37 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

IT and billing systems amortised over three years; 
customer lists amortised over five to ten years; and 
brands amortised over ten years. 

j) Intangible assets (continued) 
• 
• 
• 
The allocation of fair values to the tangible assets and the identification and valuation of intangible assets affect the calculation of 
goodwill recognised in respect of an acquisition and as such represent a key source of estimation uncertainty. Refer to principal 
accounting policy (v). 

k) Impairment testing of goodwill, other intangible assets and property, plant and equipment 
For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable cash 
flows  (cash  generating  units).  As  a  result,  some  assets  are  tested  individually  for  impairment  and  some  are  tested  at  cash 
generating unit (“CGU”) level. Goodwill is allocated to those CGUs that are expected to benefit from the synergies of the related 
business combination and represent the lowest level within the Group at which management monitors the related cash flows. 

Impairment reviews are carried out using multi-year cash flow projections from the approved budgets of the Group. These are 
discounted using a discount rate specific to each CGU. Forecast cash flows beyond 5 years assume steady growth at no more 
than the long-term average growth rate for the United Kingdom. The discount rate for each CGU reflects the time value of money 
and the nature and risks of the CGU.  

An  impairment  loss  is  recognised  for  the  amount  by  which  the  asset’s  carrying  amount  exceeds  its  recoverable  amount.  The 
recoverable amount is the higher of fair value, reflecting market conditions less costs to sell, and value in use based on an internal 
discounted cash flow evaluation. Impairment losses are credited to the carrying amount of the relevant asset. With the exception 
of goodwill, all assets are subsequently reassessed for indications that an impairment loss previously recognised may no longer 
exist. 

l) Leases 
A lease liability is recognised at the commencement date of a lease. The lease liability is initially recognised at the present value 
of the lease payments to be made over the term of the lease, discounted using the interest rate implicit in the lease or, if that rate 
cannot  be readily  determined, the Group's  incremental borrowing  rate.  Lease  payments comprise  of fixed  payments  less  any 
lease  incentives  receivable,  variable  lease  payments that depend  on  an  index or  a rate,  amounts  expected to  be paid under 
residual value guarantees, exercise price of a purchase option when the exercise of the option is reasonably certain to occur, and 
any anticipated termination penalties. Any variable lease payments that do not depend on an index or a rate are expensed in the 
period in which they are incurred.  

Lease liabilities are measured at amortised cost using the effective interest method. The carrying amounts are remeasured if 
there is a change in the following: future lease payments arising from a change in an index or a rate used; residual guarantee; 
lease term; certainty of a purchase option and termination penalties. When a lease liability is remeasured, an adjustment is 
made to the corresponding right-of-use asset, or to profit or loss if the carrying amount of the right-of-use asset is fully written 
down.  

m) Inventories and work in progress 
Inventories are stated at the lower of cost and net realisable value, after making due allowance for obsolete and slow moving 
items. The cost is calculated using the FIFO basis. Work in progress relates to costs incurred on part-completed work. 

n) Taxation 
Current tax is the tax currently payable based on taxable results for the year. Deferred income taxes are calculated using the 
liability method on temporary differences. Deferred tax is generally provided on the difference between the carrying amounts of 
assets and liabilities and their tax bases. However, deferred tax is not provided on the initial recognition of goodwill, nor on the 
initial recognition of an asset or liability unless the related transaction is a business combination or affects tax or accounting profit. 

In addition, tax losses available to be carried forward as well as other income tax credits to the Group are assessed for recognition 
as deferred tax assets. Deferred tax liabilities are provided in full, with no discounting. Deferred tax assets are recognised to the 
extent  that  it  is  probable  that  the  underlying  deductible  temporary  differences  will  be  able  to  be  offset  against  future  taxable 
income. Current and deferred tax assets and liabilities are calculated at tax rates that are expected to apply to their respective 
period of realisation, provided they are enacted or substantively enacted at the reporting date. 

CloudCoCo Group plc Annual Report 2021 

38 

 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

n) Taxation (continued) 
Changes in deferred tax assets or liabilities are recognised as a component of tax expense in the Consolidated Income Statement, 
except where they relate to items that are charged or credited directly to equity, in which case the related deferred tax is  also 
charged or credited directly to equity. 

o) Financial assets 
All financial assets are initially recognised at fair value, plus transaction costs and subsequently measured at amortised cost. 

Trade receivables are held in order to collect the contractual cash flows and are initially measured at the transaction price as 
defined  in  IFRS  15,  as  the  contracts  of  the  Group  do  not  contain  significant  financing  components.  Impairment  losses  are 
recognised based on lifetime expected credit losses in profit or loss. 

The Group reviews the amount of credit loss associated with its trade receivables based on forward looking estimates, taking into 
account current and forecast credit conditions Details of the expected credit loss provision for trade receivables is shown in note 
13. 

Other receivables are held in order to collect the contractual cash flows and accordingly are measured at initial recognition at fair 
value, which ordinarily equates to cost and are subsequently measured at cost less impairment due to their short-term nature. A 
provision for impairment is established based on 12-month expected credit losses unless there has been a significant increase in 
credit risk when lifetime expected credit losses are recognised. The amount of any provision is recognised in profit or loss. 

All financial assets are recognised when the Group becomes a party to the contractual provisions of the instrument. Derecognition 
of financial assets occurs when the rights to receive cash flows from the instruments expire or are transferred and substantially 
all of the risks and rewards of ownership have been transferred. An assessment for impairment is undertaken, at least, at each 
reporting date. 

Interest and other cash flows resulting from holding financial assets are recognised in the Consolidated Income Statement when 
receivable.  

p) Cash and cash equivalents 
Cash at bank and in hand comprises cash on hand and demand deposits.  

q) Financial liabilities 
Financial liabilities are obligations to pay cash or other financial instruments and are recognised when the Group becomes a party 
to  the  contractual  provisions  of  the  instrument.  All  financial  liabilities  are  initially  recognised  at  fair  value  and  subsequently 
measured  at  amortised cost  using the  effective  interest  method.  All  interest-related charges  are  recognised as  an  expense  in 
“finance costs”  in the  Consolidated  Income  Statement.  Loan  notes  are raised  for  support  of  long-term  funding  of  the Group’s 
operations. The financial liability arising on the loan notes is carried at amortised cost.  

Finance charges, including premiums payable on settlement or redemption, and direct issue costs are charged to the Consolidated 
Income Statement on an accruals basis using the effective interest method and are added to the carrying amount of the instrument 
to the extent that they are not settled in the period in which they arise. 

Modification of the terms of a liability is accounted for as an extinguishment of the original liability and recognition of a new liability 
when the modification is substantial. A modification is deemed to be substantial if the net present value of the cash flows under 
the modified terms, including any fees paid or received, is at least 10 per cent different from the net present value of the remaining 
cash flows of the liability prior to the modification, both discounted at the original effective interest rate of the liability prior to the 
modification 

r) Issued share capital 
Ordinary shares are classified as equity. Incremental costs attributable to the issue of shares or options are recorded in equity as 
a deduction from proceeds. 

s) Employee benefits 

Share-based payment – equity-settled 
All material share-based payment arrangements are recognised in the financial statements. All goods and services received in 
exchange for the grant of any share-based remuneration are measured at their fair values. Fair values of employee services are 
indirectly determined by reference to the fair value of the share options awarded. Their value is appraised at the grant date and 
excludes the impact of non-market vesting conditions (for example, profitability and sales growth targets). 

All share-based remuneration is ultimately recognised as an expense in the Consolidated Income Statement with a corresponding 
credit to “other reserve”. If vesting periods or other non-market vesting conditions apply, the expense is allocated over the vesting 
period, based on the best available estimate of the number of share options expected to vest. Estimates are subsequently revised 
if there is any indication that the number of share options expected to vest differs from previous estimates. 

Any cumulative adjustment prior to vesting is recognised in the current period. No adjustment is made to any expense recognised 
in prior periods if share options ultimately exercised are different to that estimated on vesting. 

Upon exercise of share options, the proceeds received, net of attributable transaction costs, are credited to share capital and 
share premium. 

CloudCoCo Group plc Annual Report 2021 

39 

 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

s) Employee benefits (continued) 

Share-based payment – modification, cancellation and issue of replacement awards. 

If equity-settled awards are modified, as a minimum an expense is recognised as if the modification has not been made. An 
additional expense is recognised, over the remaining vesting period, for any modification that increases the total fair value of the 
share-based compensation benefit as at the date of modification. 

t) Pension 
The Group makes payments to defined contribution retirement benefit plans that are charged as an expense as they fall due. 
Payments are made on the basis of a percentage of qualifying salary for certain employees to personal pension schemes.  

u) Government Grants 

The Group has received funding from various Government sources in relation to COVID-19. Government income is recognised 
in profit or loss (within other income) on a systematic basis over the periods in which the Group recognises costs for which the 
grants are intended to compensate. Where it is not yet considered highly probable that Government funding will not have to be 
repaid, this element is deferred on the balance sheet within other creditors. 

v) Critical accounting judgements and key sources of estimation uncertainty 
Critical judgements in applying the Group’s accounting policies 
The allocation of fair values to the tangible assets and the identification and valuation of intangible assets requires judgement in 
the selection  of  appropriate  valuation  techniques  and  inputs  and  affect the  goodwill  and  the  assignment  of that to  each  cash 
generating unit, recognised in respect of the acquisitions (note 22). Estimates and judgements around the allocation of fair values 
are continually evaluated and are based on historical experience and other factors, including expectations of future events that 
are believed to be reasonable under the circumstances.  

Key sources of estimation uncertainty 
The key assumptions concerning the future and other sources of estimation uncertainty at the reporting date that have a significant 
risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are discussed 
below. 

Valuation of Intangible assets 
Intangible assets are non-physical assets which have been obtained as part of an acquisition and which have an identifiable future 
economic benefit to the Group at the point of acquisition. Customer bases are valued at acquisition by measuring the estimated 
future discounted cash flows over a ten-year period from the date of acquisition, depending on class and date of acquisition and 
assuming a diminution for retention rate specific to each customer base, calculated using the average actual retention rate over 
the prior three or five-year period. All future cash flows are discounted using a discount rate, based on the internal rate of return 
for each asset, calculated over its useful economic life.  

Determining whether intangible assets, including goodwill, are impaired requires an estimate of whether there is an impairment 
indicator. The key estimates for the carrying value of intangible assets are the cash flows associated with the intangible assets 
and a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset. 
Each  of the  intangible  assets  held  by  the  Group  is measured regularly to  ensure that  they  generate  discounted  positive  cash 
flows. 

Where there is indication of impairment, the intangible asset is impaired by a charge to the Consolidated Income Statement. 
Further details on the impairment tests are shown in principal accounting policy (j) above and note 10. 

3. Segment reporting 

The Chief Operating Decision Maker (“CODM”) has been identified as the executive directors of the Company and its 
subsidiaries, who review the Group’s internal reporting in order to assess performance and to allocate resources.  

The CODM assess profit performance principally through adjusted profit measures consistent with those disclosed in the Annual 
Report and Accounts. The Board believes that the Group comprises a single reporting segment, being the provision of IT 
managed services to customers. Whilst the CODM reviews the revenue streams and related gross profits of two categories 
separately (Managed IT Services and Value added resale), the operating costs and operating asset base used to derive these 
revenue streams are the same for both categories and are presented as such in the Group’s internal reporting.  

CloudCoCo Group plc Annual Report 2021 

40 

 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

3. Segment reporting (continued) 

The segmental analysis below is shown at a revenue level in line with the CODM’s internal assessment based on the following 
reportable operating categories: 

Managed IT Services 

Value added resale 

– 

– 

This category comprises the provision of recurring IT services which either have 
an ongoing billing and support element or utilise the technical expertise of our 
people. 

This category comprises the resale of one-time solutions (hardware and software) 
from our leading technology partners, including revenues from the More 
Computers e-commerce platform. 

All revenues are derived from customers within the UK and no customer accounts for more than 10% of external revenues in 
both financial years. Inter-category transactions are accounted for using an arm’s length commercial basis. 

3.1 Analysis of continuing results 
All revenues from continuing operations are derived from customers within the UK. In order to simplify our reporting of revenue, 
we have taken the decision to condense our reporting segments into two new categories – Managed IT Services and Value 
Added Resale. This analysis is consistent with that used internally by the CODM and, in the opinion of the Board, reflects the 
nature of the revenue. Trading EBITDA is reported as a single segment.  

3.1.1 Revenue 

Managed IT Services 
Value added resale 
Total Revenue 

3.1.2 Revenue 

Recognised at a point in time 
Recognised over time 
Total Revenue 

2021 
£’000 
5,648 
2,459 
8,107 

2021 
£’000 
3,041 
5,066 
8,107 

2020 
£’000 
6,131 
1,839 
7,970 

2020 
£’000 
2,558 
5,412 
7,970 

4. Exceptional Items 
Items which are material and non-routine in nature are presented as exceptional items in the Consolidated Income Statement.  

Costs relating to the acquisition of CloudCoCo Limited 
Costs relating to the acquisition of Systems Assurance Limited and More Computers Limited 
Costs relating to the Placing 
Integration and restructure costs 
Exceptional items 

5. Operating loss 

Operating loss is stated after charging:  
Depreciation of owned assets  
Depreciation of right of use assets 
Short life lease expense 
Amortisation of intangibles 
Auditor’s remuneration:  
– Audit of parent company 
– Audit of subsidiary companies 
– Other audit-related assurance services 

2021 
£’000 
— 
(202) 
(171) 
(68) 
(441) 

2021 
£’000 

22 
75 
34 
1,009 

20 
53 
7 

2020 
£’000 
(435)  
—  
—  
(105)  
(540)  

2020 
£’000 

36 
77 
50 
1,623 

20 
50 
7 

Government grants of £67,000 (2020: £97,000) received as part of the Coronavirus Job Retention Scheme ("furlough") are 
recorded as Other Income in the income statement. 

CloudCoCo Group plc Annual Report 2021 

41 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

6. Finance income and finance costs 
Finance cost includes all interest-related income and expenses. The following amounts have been included in the Consolidated 
Income Statement line for the reporting periods presented: 

Interest income resulting from short-term bank deposits 
Finance income 
Interest expense resulting from: 
Lease liabilities 
27 
MXC rolling working capital facility 
9 
Loan note interest  
398 
Interest on Government related COVID19 VAT deferral scheme 
3 
Effective interest on liability element of the loan notes measured at amortised cost 
81 
518 
Finance costs 
Loan note interest includes £420,000 (2020: £398,000) which is accrued and is only payable when the loan notes are repaid in 
2024 or earlier if the Group chooses. 

12 
12 
420 
6 
85 
535 

2021 
£’000 
1 
1 

2020 
£’000 
1 
1 

7. Employee costs 
7.1 Directors and employees 
At 30 September 2021, the Group employed 57 staff (2020: 51). The average number of staff employed by the Group during the 
financial year amounted to 50 (2020: 51) as follows: 

Management staff  
Operational staff  
Total 
Employee numbers are stated including executive and non-executive Directors. 

7.2 Employee remuneration including directors 

Wages and salaries 
Pension contributions 
Social security costs  
Total 
There were £5,300 of pension contributions payable at the reporting date (2020: £4,000). 

7.3 Directors 
Details of individual Directors’ emoluments for the year are as follows: 

2021 
11 
39 
50 

2021 
£’000 
2,248 
49 
234 
2,531 

2020 
11 
40 
51 

2020 
£’000 
2,320 
56 
249 
2,625 

Fees and salaries 

Employer’s NI contributions 
2020 
£’000 

2021 
£’000 

2020 
£’000 

Other benefits 

Totals (including 
employer’s NI) 

2021 
£’000 

2020 
£’000 

2021 
£’000 

2020 
£’000 

Non-Executive 
S Duckworth 
T Black (resigned 31 March 2020) 
J Collighan1  
A Mills 
Executive 
M Halpin (in office 31 March 2020 to  
30 September 2021)2 
M Lacey (resigned 8 June 2021) 
D Giddens (in office 9 June 2021 to  
30 September 2021)2 

Total 

2021 
£’000 

34 
— 
32 
28 

32 
16 
38 
13 

111 

107 

62 

36 

60 

— 

303 

266 

3 
— 
— 
— 

15 

8 

5 

31 

3 
2 
— 
— 

14 

7 

— 

26 

— 
— 
— 
— 

16 

2 

14 

32 

— 
— 
— 
— 

4 

3 

— 

7 

37 
— 
32 
28 

35 
18 
38 
13 

142 

125 

72 

55 

70 

— 

366 

299 

Other benefits include £4,000 (FY20: £3,000) in respect of pension contributions for M Halpin and £3,000 (FY20: £2,000) in 
respect of pension contributions for D Giddens. Additional benefits for M Halpin and D Giddens relate to share based payments. 

1. fees in relation to J Collighan are paid to MXC Capital Advisory Limited (see note 23). 
2. fees in relation to M Halpin and D Giddens only show the period since joining the Board. 

CloudCoCo Group plc Annual Report 2021 

42 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

7.4 Share-based payments 
(i) Share option plans for employees 
The  Company  has an  HMRC-approved  EMI  share  option scheme  for certain  staff  and senior  management.  There  is  also  an 
unapproved share option scheme in place which is used where the individuals do not fall under the rules of the approved scheme.  

The  unapproved  scheme has  no  set  term  and  the  current  arrangements  continue  until  further notice. In  both  schemes, upon 
vesting, each option allows the holder to purchase one Ordinary Share at the pre-agreed option price. All share-based employee 
remuneration will be settled in equity. The Group has no legal or other obligation to repurchase or settle the options.  

During the year the Company issued 58,190,500 share options (2020: nil) as part of the Company’s new ‘CoCo-One’ initiative in 
which all qualifying colleagues were awarded options to encourage shared ownership and enhance retention, recruitment and 
incentivisation  across the  business.  The  share  options,  which  have  an  exercise  price  of  1  pence  per  Ordinary  Share,  can  be 
exercised  at  any  time  between  20  November  2022  (or  earlier  if  there  is  a  qualifying  transaction)  and  20  November  2030.  

The share options will only accrue value in the event the Company’s share price being greater than 2 pence per Ordinary Share 
at  the  date  of  exercise,  thereby  aligning  the  interests  of  recipients  with those  of shareholders.  Some members  of the  Senior 
Management Team have additional performance criteria attached to proportion of their share options, requiring trading overheads 
to  be  covered  by  recuring  gross  profits.    A  number  of  employees  who  held  share  options  at  1  October  2020,  waived  their 
entitlement to 4,747,692 share options on 20 November 2020, in order to participate in the ‘CoCo-One’ option scheme.  

In addition to the share options granted in the year, 11,100,500 share options lapsed (2020: 3,800,000) in accordance with the 
share issue documents. At 30 September 2021, the Company had granted the following outstanding share options: 

Outstanding at 1 October 
Granted 
Waived 
Lapsed 
Outstanding at 30 September 

2021 
Number 
4,747,692 
58,190,500 
(4,747,692) 
(9,965,500) 
48,225,000 

2021 
Weighted  
average 
 exercise price 
8.6p 
1.0p 
8.6p 
1.0p 
1.0p 

2020 
Number 
8,547,692 
— 
— 
(3,800,000) 
4,747,692 

2020 
Weighted  
average 
 exercise price 
5.2p 
— 
— 
1.0p 
8.6p 

The outstanding share options were granted on 20 November 2020 and all preceding share options were waived and cancelled 
as follows: 

Date granted 
25 March 2015 
28 September 2016 
20 November 2020 
Total 

Balance 
2021 
— 
— 

Movement  
during the year 
(207,692) 
(4,540,000) 
48,225,000  48,225,000 
48,225,000  43,477,308 

Balance 
2020 
207,692 
4,540,000 
— 
4,747,692 

Exercise  
Dates exercisable 
price  
1.00p 
25 March 2018–25 March 2025 
9.00p  28 September 2019–28 September 2026 
1.00p  20 November 2022–20 November 2030 
1.00p 

Remaining 
 contractual life 
 (months) 
— 
— 
110 

In determining the fair value of the share options granted on 20 November 2020, the Company assessed the historical share price 
volatility associated with the Company’s share price and the effective risk-free rate of interest inherent in the debt element of this 
instrument. The fair value was calculated using a Black-Scholes model with inputs using an historical volatility rate of 40% and a 
risk-free interest rate of 1%. 

(ii) Non-employee share options and warrants 
On 3 September 2021, the Company issued 4,000,000 share warrants at a subscription Price of 1.5p per Ordinary Share to the 
vendors of Systems Assurance Limited and More Computers Limited (the “Acquired Companies”) in order to incentivise them to 
further assist with the integration of the business beyond the initial acquisition. 

The share warrants can be exercised in the period commencing 3 March 2022 up to and including 3 March 2031. The exercise 
of the share warrants is conditional upon the Company’s share price in the five consecutive days preceding relevant notice of 
exercise being not less than 2 pence per ordinary share and the prior six months’ revenue from new or qualifying customers in 
the Acquired Companies being at least £3,200,000 calculated on the last day of the calendar month starting 50 days before the 
date of the relevant notice of exercise.  

CloudCoCo Group plc Annual Report 2021 

43 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

7.4 Share-based payments (continued) 

The total share-based payments charge/(credit) included in the Consolidated Income Statement is: 

Share options 
Share warrants 
Total 

8. Income tax 

Current tax 
UK corporation tax for the period at 19% (2020: 19%) 
Deferred tax 
Deferred tax charge / (credit) on intangible assets  
Total tax charge / (credit) for the year 

2021 
£’000 
217 
— 
217 

2021 
£’000 

— 

83 
83 

2020 
£’000 
(26) 
— 
(26) 

2020 
£’000 

— 

(288) 
(288) 

The relationship between expected tax (credit) / expense based on the standard rate of tax in the UK of 19% (2020: 19%) and the 
tax expense actually recognised in the Consolidated Income Statement can be reconciled as follows: 

Loss for the year before tax: 
Tax rate 
Expected tax credit 
Adjusted for: 
Non-deductible expenses 
Change in tax rates 
Differences in tax rates 
Movement in unprovided deferred tax relating to losses 
Short-term timing differences 
Total tax charge / (credit) for the year 

2021 
£’000 
(2,045) 
19% 
(389) 

59 
334 
(60) 
135 
4 
83 

2020 
£’000 
(2,967) 
19% 
(564) 

91 
— 
— 
191 
(6) 
(288) 

The Group has unrecognised deferred tax assets in respect of tax losses carried forward totalling £2,196,000 (2020: £1,522,000). 
Deferred tax assets remain unrecognised until it becomes probable that the underlying deductible temporary differences will be 
able to be utilised against future taxable income. During the year, the substantively enacted tax rate increased from 19% to 25%,  
the impact shown in the table above. 

9. Loss per share 

Loss attributable to ordinary shareholders 

Weighted average number of Ordinary Shares in issue, basic and diluted  
Basic and diluted loss per share  

2021 
£’000 
(2,128) 

2020 
£’000 
(2,679) 

Number 
510,759,930  478,427,400 
(0.56)p 

(0.42)p 

The weighted average number of ordinary shares for the purpose of calculating the basic and diluted measures is the same. This 
is because the outstanding share incentives, details of which are given in Note 7, would have the effect of reducing the loss per 
ordinary share and therefore would be anti-dilutive under the terms of IAS 33. 

CloudCoCo Group plc Annual Report 2021 

44 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

10. Intangible assets 

Intangible  assets  are  non-physical  assets  which  have  been  obtained  as  part  of  an  acquisition  or  research  and  development 
activities, such as innovations, introduction and improvement of products and procedures to improve existing or new products. All 
intangible assets have an identifiable future economic benefit to the Group at the point the costs are incurred. The amortisation 
expense is recorded in administrative expenses in the Consolidated Income Statement 

Intangible assets 
Cost 
At 1 October 2019 
Business combinations (note 22.1)   
At 30 September 2020 
Business combinations (note 22.1)   
At 30 September 2021 

Accumulated amortisation 
At 1 October 2019 
Charge for the year  
At 1 October 2020 
Charge for the year  
At 30 September 2021 

Impairment 
At 1 October 2019 
Charge in the year 
At 1 October 2020 
Charge in the year 
At 30 September 2021 

IT, billing and  
website 
systems 
£’000 

182 
— 
182 
179 
361 

(47) 
(111) 
(158) 
(26) 
(184) 

— 
— 
— 
— 
— 

Goodwill 
£’000 

4,447 
5,388 
9,835 
253 
10,088 

— 
— 
— 
— 
— 

(4,447) 
— 
(4,447) 
— 
(4,447) 

Brand 
£’000 

1,157 
500 
1,657 
470 
2,127 

(380) 
(598) 
(978) 
(54) 
(1,032) 

(225) 
— 
(225) 
— 
(225) 

Customer 
lists 
£’000 

7,580 
1,700 
9,280 
141 
9,421 

(2,680) 
(914) 
(3,594) 
(929) 
(4,523) 

(1,193) 
— 
(1,193) 
— 
(1,193) 

Total 
£’000 

13,366 
7,588 
20,954 
1,043 
21,997 

(3,107) 
(1,623) 
(4,730) 
(1,009) 
(5,738) 

(5,865) 
— 
(5,865) 
— 
(5,865) 

Carrying amount 
At 30 September 2021 
At 30 September 2020 
Average remaining amortisation period 

5,641 
5,388 

177 
24 
9.9 years 

870 
454 
9.0 years 

3,705 
4,493 
3.9 years 

10,393 
10,359 
9.8 years 

For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are  independent cash flows 
(cash generating units). Goodwill is allocated to those assets that are expected to benefit from synergies of the related business 
combination and represent the lowest level within the Group at which management monitors the related cash flows. The directors 
concluded that at 30 September 2021, there were three CGUs being CloudCoCo Limited, Systems Assurance Limited and More 
Computers Limited.  

Each year, management prepares the resulting cash flow projections using a value in use approach to compare the recoverable 
amount of the CGU to the carrying value of goodwill and allocated assets and liabilities. Any material variance in this calculation 
results in an impairment charge to the Consolidated Income Statement.  

Impairment tests were not performed in respect of Systems Assurance Limited and More Computers Limited as the goodwill and 
intangible assets acquired as part of the business combination were measured in September 2021. 

The calculations used to compute cash flows for the CGU level are based on the Group’s budget, growth rates, WACC and other 
known variables. The calculations are sensitive to movements in both WACC and the revenue growth projections.  

The impairment calculations were performed using post-tax cash flows at post-tax WACC of 11.25% (FY20: 12%). The pre-tax 
discount rate (weighted average cost of capital) was calculated at 15% per annum (FY20:15%) and the revenue growth rate is 
5% per annum (FY20: 5%) for 5 years and a terminal growth rate of 2% (FY20: 2%) per annum. 

Sensitivities have been run on cash flow forecasts for the CGU. Management is satisfied that the key assumptions of revenue 
growth rates should be achievable and that reasonably possible changes to those key assumptions would not lead to the carrying 
amount exceeding the recoverable amount. Sensitivity analyses have been performed and the table below summarises the effects 
of changing certain key assumptions and the resultant excess (or shortfall) of discounted cash flows against the aggregate of 
goodwill and intangible assets. 

CloudCoCo Group plc Annual Report 2021 

45 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

10. Intangible assets (continued) 

Sensitivity analysis 

Excess of recoverable amount over carrying value: 
Base case – headroom 
Pre-tax discount rate increased by 1%  - resulting headroom  
Revenue growth rate reduced in year 3 to 5 by 1% per annum – resulting headroom  
Base case calculations highlight that the impairment review is sensitive to the discount rate and growth rate.  

11. Property, plant and equipment 

Cost of assets 
At 1 October 2019 
Right of use assets recognised on transition to IFRS16 
Additions 
Business combinations (note 22) 
At 30 September 2020 
Additions 
Disposals 
Business combinations (note 22) 
At 30 September 2021 

Depreciation 
At 30 September 2019 
Right of use assets recognised on transition to IFRS16 
Charge for the year 
At 30 September 2020 
Charge for the year 
Disposals 
At 30 September 2021 

Net book value 
At 30 September 2021 

At 30 September 2020 
` 

Right of Use Assets 
£’000 

IT equipment 
£’000 

Fixtures, 
 fittings and  
leasehold  
improvements 
£’000 

—- 
257 
28 
51 
336 
— 
(58) 
— 
278 

— 
87 
77 
164 
75 
(51) 

188 

90 

172 

254 
(56) 
42 
3 
243 
24 
— 
— 
267 

193 
(34) 
35 
194 
20 
— 
214 

53 

49 

94 
(53) 
— 
— 
41 
7 
— 
1 
49 

93 
(53) 
1 
41 
2 
— 
43 

6 

— 

The net book value of right of use assets at 30 September 2021 comprised: 

At 30 September 2021 

At 30 September 2020 

12. Inventories 

Consumables 
Work in progress  
Inventories  

Land & buildings 
£’000 
78 

162 

IT equipment 
£’000 
— 
3 

Motor Vehicles 
£’000 
12 

7 

2021 
£’000 
57 
29 
86 

CloudCoCo Group 
plc 

£’000 

1,945 
1,456 
1,813 

Total 
£’000 

348 
148 
70 
54 
620 
31 
(58) 
1 
594 

286 
— 
113 
399 
97 
(51) 
445 

149 

221 

Total 
£’000 
90 

172 

2020 
£’000 
21 
10 
31 

CloudCoCo Group plc Annual Report 2021 

46 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

13. Trade and other receivables 

Trade receivables  
Other debtors 
Contract assets 
Prepayments   
Trade and other receivables 

2021 
£’000 
1,781 
112 
232 
828 
2,953 

2020 
£’000 
985 
6 
101 
764 
1,856 

The Group reviews the amount of expected credit loss associated with its trade receivables and contract assets under IFRS 9 
based on forward looking estimates that take into account current and forecast credit conditions as opposed to relying on past 
historical default rates. In adopting IFRS 9 the Group applied the Simplified Approach applying a provision matrix based on number 
of  days  past  due to measure  lifetime expected  credit  losses  and  after taking  into account customers  with  different credit  risk 
profiles and current and forecast trading conditions. 

At 30 September 2021 trade receivables amounting to £281,000 (2020: £260,000) were past due but not impaired. The age of 
trade receivables not impaired is as follows: 

Less than 30 days  
30–59 days  
60–89 days  
90–119 days  
120+ days 

2021 
£’000 
1,062 
293 
145 
32 
249 
1,781 

2020 
£’000 
548 
178 
68 
41 
150 
985 

Trade receivables at the reporting date comprise amounts receivable from the provision of the Group’s products and services. 
The average credit period taken on the provision of these services is 40 days (2020: 38 days). Trade receivables are stated net 
of an impairment for estimated irrecoverable amounts of £45,000 (2020: £153,000). During the year, £109,000 of the opening 
impairment provision of £153,000 from 1 October 2020, was subsequently collected and £37,000 was utilised in the write-off of 
unrecoverable  balances  from  customers,  before  a  further  impairment  provision  of  £38,000  was  made,  resulting  in  a  Group 
provision for impairment of trade receivables of £45,000 at 30 September 2021.    

At period end, customers were categorised into three categories based on spend in the last 12 months: 

1. Top 10 customers, 2. Next 50 customers and 3. Others 

Specific provisions are also made based on known issues or changes in the lifetime expected credit loss.  

Category 
Top 10 customers 
Next 50 customers 
Other customers 

Category 
Top 10 customers 
Next 50 customers 
Other customers 

Category 
Top 10 customers 
Next 50 customers 
Other customers 

 Impairment Rate 
0.0% 
2.8% 
3.0% 

2021 
Impairment  
Rate 
1.1% 
4.0% 
3.0% 
2.5% 

2020 
Impairment  
Rate 
16.3% 
8.0% 
15.4% 
13.4% 

2021 
£’000 
Net Trade 
Receivables 
718 
358 
705 
1,781 

2020 
£’000 
Net Trade 
Receivables 
528 
347 
110 
985 

2021 
£’000 
Gross Trade  
Receivables 
726 
373 
727 
1,826 

2021 
£’000 
Impairment 
Provision 
(8) 
(15) 
(22) 
(45) 

2020 
£’000 
Gross Trade  Receivables 
631 
377 
130 
1,138 

2020 
£’000 
Impairment 
Provision 
(103) 
(30) 
(20) 
(153) 

CloudCoCo Group plc Annual Report 2021 

47 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

Credit risk 
The Group’s main risk relates to trade receivables which are stated net of the provisions above. No collateral is held as security 
against these debtors and the carrying value represents the fair value. The Group does not identify specific concentrations of 
credit risk with regards to trade and other receivables, as the amounts recognised represent a large number of receivables from 
various customers, including some government authorities. 

14. Cash and cash equivalents 

Cash at bank and in hand 

2021  
£’000 
1,183 

2020  
£’000 
588 

Cash balances are held with a small number of counterparties. There were no borrowing facilities in place at 30 September 2021 
or 30 September 2020, other than the loan notes issued to MXC Guernsey Limited, the working capital facility provided by MXC 
Guernsey Limited and the COVID-19 Bounce Back Loan (Note 17). 

15. Trade and other payables 

Trade payables  
Accruals   
Other taxes and social security costs 

16. Contract liabilities 

Contract liabilities – short-term element  
Contract liabilities – long-term element    

At 1 October  
Additions 
Recognised in revenue in the year 
At 30 September  

2021  
£’000 
2,008 
433 
431 
2,872 

2021  
£’000 
177 
1,092 
1,269 

2021  
£’000 
929 
905 
(565) 
1,269 

2020  
£’000 
1,388 
460 
617 
2,465 

2020  
£’000 
565 
364 
929 

2020  
£’000 
607 
896 
(574) 
929 

Contract liabilities increased by £0.4 million in the year as a result of customers purchasing multi-year support contracts in advance 
in return for a lower average annual cost. Contract liabilities arise when income is deferred to the Statement of Financial Position 
due to invoicing of revenue to customers occurring ahead of revenue recognition in the Income Statement. The long-term element 
will be recognised within 60 months of the balance sheet date (2020: 60 months). 

The aggregate amount of the transaction price  (the total contract value)  allocated to unsatisfied performance obligations at 30 
September 2021 was £3.7 million (2020: £3.5 million) and is expected to be recognised as revenue in future periods as follows: 

Within 6 months 
6 to 12 months 
12 to 24 months 
Greater than 24 months 

17. Borrowings 
17.1 Current 

COVID-19 Bounce-back loan repayable – short-term element 
Deferred consideration for acquisition of Systems Assurance Limited and More Computers Limited 
MXC Guernsey Limited working capital facility 

2021  
£’000 
1,219 
827 
1,174 
478 
3,698 

2021  
£’000 
17 
155 
— 
172 

2020  
£’000 
1,607 
882 
794 
194 
3,477 

2020  
£’000 
4 
— 
100 
104 

CloudCoCo Group plc Annual Report 2021 

48 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

17.2 Non-current 

Loan notes  
Accrued interest on loan notes repayable in October 2024 
Loan notes (note 19} 
COVID-19 Business Bounce-back loan acquired with More Computers Limited 
COVID-19 Business Bounce-back loan repayable – long-term element 

2021 
£’000 
3,412 
496 
3,908 
44 
39 
3,991 

2020 
£’000 
3,014 
398 
3,412 
— 
46 
3,458 

On 10 May 2020, the Company borrowed £50,000 from HSBC Bank UK Plc, under the COVID-19 Business Bounce-back loan 
scheme. In accordance with the UK Government’s Business Interruption Payment scheme, the interest on the loan for the first 12 
months is covered by the UK Government and the Company will repay the loan in 59 equal monthly instalments, commencing 
June 2021.   

As part of the acquisition of More Computers Limited on 6 September 2021, the Company inherited a COVID-19 Business Bounce-
back  loan  of  £50,000  between  More  Computers  Limited  and  NatWest  Bank  Plc.  In  accordance  with  the  UK  Government’s 
Business Interruption Payment scheme, the interest on the loan for the first 12 months is covered by the UK Government and the 
Company will repay the loan in 59 equal monthly instalments, commencing March 2022.     

17.3 Net debt – net debt comprises: 

Loan notes 
COVID-19 Bounce-back loans  
MXC Guernsey Limited working capital facility 
Lease liabilities 
Cash and cash equivalents 

Total 

18. Lease Liabilities 

Opening balance 
Recognised at 1 October 2019 following adoption of IFRS 16 
Additions 
Leases acquired on the acquisition of Systems Assurance Limited 
Related interest expense 
Repayment of lease liabilities 
Closing balance 

Current 
Non-current 

2021 
£’000 
3,908 
100 
— 
97 
(1,183) 

Cash 
 movements 
£’000 
— 
— 
(100) 
(120) 
(595) 

Other 
 movements 
£’000 
496 
50 
— 
34 
— 

2020 
£’000 
3,412 
50 
100 
183 
(588) 

2,922 

(815) 

580 

3,157 

2021  
£’000 
183 
— 
— 
34 
8 
(128) 
97 

2021  
£’000 
86 
11 
97 

2020  
£’000 
48 
148 
28 
114 
28 
(183) 
183 

2020  
£’000 
122 
61 
183 

The  total  cash  outflows  from  leases  (including  lower  value  and  short-life  leases)  in  the  financial  year  was  £154,000  (2020: 
£205,000) 

19. Financial instrument 

On 26 May 2016, the Company issued £5m unsecured loan notes (“Loan Notes”) to the Business Growth Fund (“BGF”) with a 
seven-year term (although redemption was permissible from the third anniversary) with repayment between the fifth and seventh 
anniversaries in equal semi-annual repayments that carry interest at 8% per annum (“Coupon”). On the same date, the Company 
also agreed to grant the BGF an option to subscribe for 50,000,000 Ordinary Shares of 1p at a subscription price of 6p any time 
before 26 May 2031. As the Loan Notes were unsecured, no collateral was offered to the BGF as security. The Loan Notes were 
not exposed to market interest rate increases over the term.  

In the opinion of the directors, the Loan Notes and share option elements were linked and were therefore treated as a single 
financial instrument. In accordance with IAS 32, the Loan Notes were recorded at a fair value of £3.6m which was measured using 
a discounted cash flow model over the seven-year term of the instrument and an effective interest rate of 15%. The difference to 
the consideration received represented the element attributable to the options, which was credited to equity. The Loan Notes were 
subsequently measured at amortised cost whereby the difference between the face value of the Loan Notes and their fair value 
on initial recognition is recognised as an effective interest charge over the term of the instrument. 

CloudCoCo Group plc Annual Report 2021 

49 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

19. Financial instrument (continued) 

On 21 October  2019,  the  Company  and  BGF  agreed to modify the exercise  price of  the  share  options  and  the  options  were 
immediately exercised. The directors consider this to be in consideration for the extinguishment of Loan Notes with a principal 
amount  of  £1.5m  and  accrued  interest  of  £0.1m.  In  accordance  with IAS  32, the carrying  value  of  the  Loan  Notes that were 
extinguished, £1.3m, has been derecognised and recorded in equity; no gain or loss has been recognised in the  Consolidated 
Income Statement. 

On  the  same  date, the remaining  loan  notes  with  a  principal  amount of  £3.5m  were acquired  by  a MXC  Guernsey  Limited,  a 
subsidiary of MXC Capital (UK) Limited. The terms of the loan notes were revised by increasing the coupon to 12% per annum 
compound, rolled up and payable at maturity, and extending the term to October 2024. When measured using the loan notes’ 
original effective interest rate, the present value of the cash flows of the revised instrument were not significantly different to that 
of the instrument prior to the modification. As a result, the Loan Notes were not treated as a new instrument and continue to be 
measured at amortised cost.       

20. Deferred tax liabilities 

Deferred tax liability at 30 September 2019 
Deferred tax on acquisition of CloudCoCo Limited 
Credited to income statement – on intangibles 
Deferred tax liability at 30 September 2020 
Deferred tax on acquisition of Systems Assurance Limited  
Change in effective tax rate from 19% to 25% 
Credited to income statement – on intangibles 
Deferred tax liability at 30 September 2021 

21. Share capital and reserves 

Share capital and reserves comprises the following: 

Deferred tax  
on acquired 
 intangibles 
£’000 
810 
418 
(288) 
940 
165 
334 
(251) 
1,188 

• 

• 

• 

• 

• 

• 

  “Share capital” represents the nominal value of equity shares; 

“Share premium” represents the excess over nominal value of the fair value of consideration received for equity shares; 
net of expenses of the share issue; 

“Capital redemption reserve” represents the nominal value of cancelled Deferred Shares;  

“Merger reserve” represents the excess over nominal value of the fair value of consideration received for equity shares, 
net of expenses of the share issue, in connection with acquisitions; 

“Other reserve” represents equity-settled share-based employee remuneration until such share options are exercised. In 
the financial statements at 30 September 2019 other reserves also included the equity element in the form of share 
options, contained in the financial instrument issued to the Business Growth Fund on 26 May 2016. 

Retained earnings reserve” represents retained profits and accumulated losses. 

21.1 Placing 

On  2  September  2021,  the  Company  raised  £2.1 million  before  expenses through  a  conditional  Placing  arranged  by  Allenby 
Capital of 210,990,000 new Ordinary Shares at a price of 1 penny per share to fund growth by acquisition and provide additional 
working capital to fund the subsequent integration. The Placing was carried out at an approximate 13 per cent. discount to the 
Company’s closing price of 1.15p per share on Monday 16 August 2021. Costs relating to the Placing were £171,000 and were 
expensed in the income statement during the year. 

CloudCoCo Group plc Annual Report 2021 

50 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

21.2 Share capital 
Shares issued and fully paid 

Beginning of year  
Issue of 210,990,000 shares at 1p per share via a Placing (note 21) 
Issued during year to BGF on exercise of options 
Issued during year to CloudCoCo Limited vendors 
Shares issued and fully paid  

Share capital allotted, called up and fully paid 

Ordinary shares of £0.01p 

21.2 Share premium 

Beginning of year  
Arising on extinguishment of BGF Loan Notes in consideration of 50,000,000 shares at 0.35p per 
share (note 19) 
Arising on issue of shares to CloudCoCo Limited vendors at 3.3p 
End of year 

2021  
£’000 
4,952 
2,110 
— 
— 
7,062 

2020  
£’000 
2,271 
— 
500 
2,181 
4,952 

2021 
No.  
Ordinary  
Shares 
706,215,686 

2020 
No.  
Ordinary  
Shares 
495,225,986 

2021  
£’000 
17,630 

— 

— 
17,630 

2020  
£’000 
11,337 

1,275 

5,018 
17,630 

21.3 Capital redemption reserve 
At the Company’s Annual General Meeting on 27 March 2015, the Company was authorised to enter into a contract for the off-
market purchase of all of the Deferred Shares of £0.009 each in its capital for cancellation. A single new Ordinary Share of £0.01 
was issued by the Company on that date to finance the off-market purchase. In accordance with Section 733 of the Companies 
Act 2006, this cancellation of shares created a capital redemption reserve. Article 3 of the Companies (Reduction of Share Capital) 
Order 2008 (SI 2008/1915) allows such reduction to be treated as a realised profit and it therefore may be used to distribute to 
shareholders or used to buy back shares. 

21.4 Merger reserve 
The merger reserve represents the excess over nominal value of the fair value of consideration received for equity shares, net of 
expenses of the share issue, in connection with acquisitions.  

21.5 Other reserve  

Beginning of year  
Arising on extinguishment of BGF Loan Notes in consideration of 50,000,000 shares at 0.35p per 
share (note 19) 
Cancellation of 11,353,255 share warrants held by MXC Guernsey Limited on acquisition of 
CloudCoCo Limited 
Share based payments adjustment 
End of year 

21.6 Retained earnings 

Beginning of year  
Arising on loss and total comprehensive loss for the period 
Arising on extinguishment of BGF Loan Notes in consideration of 50,000,000 shares at 0.35p per 
share (note 19) 
Cancellation of 11,353,255 share warrants held by MXC Guernsey Limited on acquisition of 
CloudCoCo Limited 
End of year 

2021  
£’000 
122 

— 

— 

217 
339 

2020  
£’000 
1,720 

(1,330) 

(242) 

 (26) 
122 

2021  
£’000 
(26,214) 
(2,018) 

— 

— 

2020  
£’000 
(24,925) 
(2,679) 

1,148 

242 

(28,232) 

(26,214) 

CloudCoCo Group plc Annual Report 2021 

51 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

22. Acquisitions during the year 

22.1 Acquisition of Systems Assurance Limited 
On 6 September 2021, the Group acquired the entire issued share capital of Systems Assurance Limited and its wholly owned 
subsidiary More Computers Limited, for £1.72 million, including the return of £731,000 of excess cash-assets to the vendors to 
acquire the business on a cash-free debt-free basis. The remaining £991,000 was settled as £836,000 on completion with the 
remaining £155,000 being paid in November 2021, following agreement of the Completion Statement. 

The acquisition of Systems Assurance Limited and More Computers Limited increased FY21 Trading EBITDA1 performance in 
the year by £30,000, having only been acquired on 3 September 2021. It is not practical to measure the impact on the full FY21 
trading results, given a number of material differences in the cost and remuneration structure of the businesses pre-acquisition. 
The Group has assessed the combined fair value of the acquisition of Systems Assurance Limited and More Computers Limited 
as follows:     

Book 
Cost 
£’000 

Fair Value 
Adjustment 
£’000 

Fair Value 
£’000 

Non-current assets 
Intangible assets – brand 
Intangible assets – IT systems 
Intangible assets – customer lists 
Property, plant and equipment 

Total non-current assets 

Current assets 
Inventories 
Trade and other receivables 
Cash at bank 

Total current assets 

Total assets 

Current liabilities 
Lease liability 
Trade and other payables 
Other taxes and social security costs 
Deferred Income and accruals 

Non-current liabilities 
Borrowings 
Lease liability 
Deferred tax liability 

Total liabilities 

Net Assets 
Consideration in cash - cash-free debt-free payment paid to vendors 
Consideration in cash - initial consideration 
Consideration in cash - deferred consideration 

Fair value of cost of acquisition 
Goodwill                                                                                 

Cash used to acquire the business net of cash acquired: 

Cash at bank 
Less cash-free debt-free payment paid to vendors 
Net cash acquired 
Acquisition date fair value of initial consideration transferred 
Net cash used 

— 
— 
— 
1 

1 

31 
967 
1,004 

2,002 

2,003 

— 
(1,049) 
(52) 
(8) 

(1,109) 

(50) 
— 
— 

(1,159) 

844 

470 
179 
141 
34 

824 

— 
— 
— 

— 

824 

(28) 
— 
— 
— 

(28) 

— 
(6) 
(165) 

(199) 

625 

470 
179 
141 
35 

825 

31 
967 
1,004 

2,002 

2,827 

(28) 
(1,049) 
(52) 
(8) 

(1,137) 

(50) 
(6) 
(165) 

(1,358) 

1,469 

731 
836 
155 

1,722 

253 

£’000 
1,004 
(731) 
273 
(836) 
(563) 

Costs associated with the acquisition were £202,000 and were expensed during the year and are included in the statement of 
profit or loss and in operating cash flows in the statement of cash flows. The fair value of trade receivables is £968,000, with 
gross contractual amounts for trade receivables due of £983,000 of which £15,000 is not expected to be collected. 

CloudCoCo Group plc Annual Report 2021 

52 

 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

22.2 Acquisition of CloudCoCo Limited 
On 21 October 2019, the Group acquired the entire issued share capital of CloudCoCo Limited for a total consideration of  
£7.2 million at fair value in accordance with IFRS 3. The consideration was satisfied in full by the issue of 218,160,586 new 
Ordinary Shares at 3.3p per share (being the mid-market price on the date of the acquisition). The Group assessed the fair 
value of the acquisition of CloudCoCo Limited as follows: 

Book 
Cost 
£’000 

Fair Value 
Adjustment 
£’000 

Fair Value 
£’000 

Non-current assets 
Intangible assets – brand 
Intangible assets – customer lists 
Right of use assets 
Property, plant and equipment 

Total non-current assets 

Current assets 
Trade and other receivables 
Cash at bank 

Total current assets 

Total assets 

Current liabilities 
Lease liability 
Trade and other payables 
Other taxes and social security costs 
Deferred Income and accruals 

Non-current liabilities 
Lease liability 
Deferred tax liability 

Total liabilities 

Net Assets 
Consideration in cash 
Consideration in shares 

Fair value of cost of acquisition 

Goodwill                                                                                 

Cash consideration paid 
Cash acquired 
Acquisition of CloudCoCo Limited, net of cash 

- 
- 
51 
3 

54 

302 
157 

459 

513 

(63) 
(133) 
(24) 
(213) 

(433) 

(51) 
- 

(484) 

29 

500 
1,700 
- 
- 

2,200 

- 
- 

- 

500 
1,700 
51 
3 

2,254 

302 
157 

459 

2,200 

2,713 

- 
- 
- 
- 

- 

- 
(418) 

(418) 

1,782 

(63) 
(133) 
(24) 
(213) 

(433) 

(51) 
(418) 

(902) 

1,811 

- 
7,199 

7,199 

5,388 

2020  
£’000 
- 
157 
157 

The goodwill arising on this acquisition was attributable to the management team and the sales and marketing systems and 
methods operated by CloudCoCo Limited, which will benefit the Group. Direct acquisition costs amounting to £435,000 were 
written off to the income statement within exceptional items. 

CloudCoCo Group plc Annual Report 2021 

53 

 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

23. Related party transactions 
Details of Directors’ interests in the Company’s shares, service contracts and remuneration are set out in the report of the Board 
to  the  members  on  Directors’  remuneration  on  pages  19  and  20.  The  Directors  are  also  considered  to  be  the  Group’s  Key 
Management Personnel and their remuneration details can be found in Note 7. 

Mark  Halpin,  a  Director  of  the  Company  had  a  19.9%  holding  in  the  shares  of  the  Company  at  30  September  2021  and  is 
considered to  have  a  significant  influence  over  the Group. Jill  Collighan,  a  Director  of the  Company,  is  an  employee  of MXC 
Capital (UK) Limited (“MXC”), a wholly owned subsidiary of MXC Guernsey Limited  (“MXCG”). At 30 September 2021, MXCG 
had a 10.6% holding in the shares of the Company and is considered to have a significant influence over the Group.  No other 
Director had a material interest in any significant contract with the Company or any of its subsidiaries during the year save for 
those disclosed in the accounts. 

During the year the Company purchased services including Non-Executive fees for Andy Mills of £28,266 (2020: £100,000) from 
CoCoNitro Limited, a company jointly owned by Mark Halpin and Andy Mills, of which £31,800 (2020: £70,000) was outstanding 
at the financial year end. In addition, during the year CloudCoCo Limited, sold £219,000 (2020: nil) of IT services and hardware 
to ViVoTech Limited, a Leeds based IT company in which CoCoNitro owns 50%. ViVoTech owed CloudCoCo Limited £6,000 at 
30 September 2021. 

Fees  invoiced  by  MXC  to  the  Company  include  £32,000  for  Jill  Collighan’s  services  as  Non-Executive  Director,  included  as 
directors’ emoluments in Note 7. Additionally, corporate finance advisory and transaction services were purchased from MXC as 
financial  adviser  to  the  Company.  The  Group  purchased  services  totalling  £60,000  (2020:  £91,000)  from  MXC  and  at  30 
September 2021 owed £310,000 to MXC (2020: £238,000). 

As part of the refinancing in October 2019, MXCG, acquired £3.5 million loan notes of the Company, the terms of which were 
varied such that interest is charged at 12% compound per annum rolled up and payable only at the end of the term, which was 
also extended to October 2024 with no repayment due until that date unless the Company chooses to pay early. At 30 September 
2021, the Company owed MXCG £4.4 million (2020: £3.9 million) in respect of the loan notes. 

24. Contingent liabilities 
There are no contingent liabilities at 30 September 2021 (2020: nil). 

25. Risk management 
The Group finances its activities through equity, loan notes and bank funds. No speculative treasury transactions are undertaken 
and during the last two years no derivative contracts were entered into. Financial assets and liabilities include those assets and 
liabilities of a financial nature, namely cash, trade and other receivables, trade and other payables, accruals, lease liabilities and 
borrowings. The Group is exposed to a variety of financial risks arising from its operating activities, which are monitored by the 
Directors and are reported in the principal risks and uncertainties contained within the Strategic Report on pages 10 to 12. 

25.1 Cash and liquidity risk 
The Group seeks to manage financial risk by ensuring sufficient liquidity is available to meet foreseeable needs and to invest cash 
assets safely and profitably. The Group policy throughout the year has been to ensure continuity of funding by a combination of 
loan note funding and the unused MXCG working capital facility of £0.5 million, which expires on 31 March 2022. 

25.2 Interest rate risk 
The interest rate on the Group’s cash at bank is determined by reference to the bank rate. The Group has available credit card 
facilities with HSBC of up to £10,000 (2020: £10,000). The interest rate charged on finance leases and commercial loans is a 
fixed rate agreed at the time of signing the agreement. The interest rate charged by MXCG is at a fixed rate. No interest rate 
sensitivity analysis has been disclosed as the majority of the Group’s borrowings are fixed. 

25.3 Capital risk management 
The Group’s policy on capital structure is to maintain a level of gross cash available, which the Board considers to be adequate 
to  fund a  range of  potential  EBITDA  movements, taken from  a  series  of  business  projections  and  scenarios.  Based on  these 
business projections, the Board believes it has sufficient cash resources at its disposal to pursue its chosen strategy of maximising 
shareholder returns over the medium to long term from the customer base with a high proportion of contracted recurring revenues. 

The  Group  manages  its capital to  ensure  that trading  entities  in  the Group  will  be  able  to  continue  as  going concerns,  while 
maximising the medium and long term returns to shareholders through the organisation of cash, debt and equity balances. The 
capital structure of the Group consists of cash at bank and in hand, debt and equity attributable to equity holders of the parent, 
comprising issued share capital, reserves and retained earnings as disclosed in the Consolidated Statement of Changes in Equity 
on page 33. 

The Directors seek to promote recurring revenues to a wide range of  business customers, to reduce the risks associated with 
fluctuations in the UK economy and to increase the long-term value to customers and shareholders. If required, the Group will 
subsidise  one-off  connection  fees  in  order  to  generate  contracted  recurring  revenues  and  secure  longer-term  business 
relationships with customers. 

The declaration and payment by the Group of any future dividends on the Ordinary Shares and the amount will depend on the 
results of the Group’s operations, its financial condition, cash requirements, future prospects, profits available for distribution and 
other factors deemed to be relevant at the time. 

CloudCoCo Group plc Annual Report 2021 

54 

 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

25.3 Capital risk management (continued) 
Given the Group’s stage of development, the Directors do not envisage that the Group will pay dividends in the foreseeable future 
and  intend  to  reinvest  surplus  funds  in  the  development  of  the  Group’s  business.  The  Board  will  regularly  review  the 
appropriateness of its dividend policy. 

In order to maintain or adjust the capital structure, the Group may adjust the amount of any pay-outs to the shareholders, return 
capital to the shareholders, issue new shares, make borrowings or sell assets to reduce debt. 

25.4 Credit risk 
The Group’s policy is to monitor trade and other receivables and avoid significant concentrations of credit risk. The principal credit 
risk  arises from trade  receivables.  Aged  receivables reports  are reviewed monthly  as  a minimum.  The credit  control  function 
follows a policy of sending reminder letters that start once an invoice is over 30 days overdue. These culminate in a legal letter 
with the threat of legal action. In a limited number of cases, legal action has been pursued. An aged analysis of receivables is 
shown in Note 13 to the financial statements. 

25.5 Risk management analysis 
The information below provides an analysis of the financial assets and liabilities within the scope of IFRS 9 Financial Instruments 
required  by  IFRS  7  Financial  Instruments:  Disclosure.  An  analysis  of  the  principal  sums,  relevant  to  an  analysis  of  risk 
management, is as follows: 

2021 
Trade and other receivables 
Other current assets 
Cash at bank and in hand 

2020 
Trade and other receivables 
Other current assets 
Cash at bank and in hand 

Book value approximates to fair value. 

2021 
Trade and other payables 
Contract liabilities – short-term element 
Contract liabilities – long-term element 
Borrowings – short-term element 
Borrowings – long-term element 
Lease liability 

Book value approximates to fair value. 

2020 
Trade and other payables 
Contract liabilities – short-term element 
Contract liabilities – long-term element 
Borrowings – short-term element 
Borrowings – long-term element 
Lease liability – short-term element 
Lease liability – long-term element 

Book value approximates to fair value. 

Financial  
assets 
£’000 
1,781 
— 
1,183 
2,964 

Financial  
assets 
£’000 
985 
— 
588 
1,573 

Non-financial 
 assets 
£’000 
1,172 
86 
— 
1,258 

Balance Sheet 
total  
£’000 
2,953 
86 
1,183 
4,222 

Non-financial 
 assets 
£’000 
871 
31 
— 
902 

Balance sheet 
total  
£’000 
1,856 
31 
588 
2,475 

Other 
financial 
liabilities at 
amortised cost 
in the balance 
sheet  
£’000 
2,872 
— 
— 
172 
3,991 
— 
7,035 

Other liabilities  
not within 
scope of 
IFRS 9 
£’000 
— 
177 
1,092 
— 
— 
97 
1,366 

Balance sheet 
total 
£’000 
2,872 
177 
1,092 
172 
3,991 
97 
8,401 

Other 
financial 
liabilities at 
amortised cost in 
the balance sheet  
£’000 
2,465 
— 
— 
104 
3,458 
— 
— 
           6,027 

Other liabilities  
not within 
scope of 
IFRS 9 
£’000 
— 
565 
364 
— 
— 
122 
61 
1,112 

Balance sheet 
total 
£’000 
2,465 
565 
364 
104 
3,458 
122 
61 
7,139 

CloudCoCo Group plc Annual Report 2021 

55 

 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements (continued) 

25.5 Risk management analysis (continued) 

The remaining contractual maturity of the Group’s financial instrument liabilities, being the undiscounted cash flows, including 
interest, based on the earliest dates on which the liabilities are required to be paid, are as follows: 

2021 
Trade payables 
Borrowings 
Lease liabilities 

2020 
Trade payables 
Borrowings 
Lease liabilities 

0 to 60  
days 
£’000 
1,250 
158 
17 
1,425 

0 to 60  
days 
£’000 
613 
— 
25 
638 

61 days to 
6 months 
£’000 
758 
6 
35 
799 

61 days to 
6 months 
£’000 
775 
— 
46 
821 

6 to 12  
months 
£’000 
— 
8 
49 
57 

6 to 12  
months 
£’000 
— 
104 
51 
155 

12 months to  
2 years 
£’000 
— 
— 
10 
10 

12 months to  
2 years 
£’000 
— 
11 
58 
69 

2 to 5  
years 
£’000 
— 
6,168 
— 
6,168 

2 to 5  
years 
£’000 
— 
6,168 
3 
6,171 

Over 5 
years 
£’000 
— 
— 
— 
— 

Over 5 
years 
£’000 
— 
— 
— 
— 

Total 
£’000 
2,008 
6,340 
111 
8,459 

Total 
£’000 
1,388 
6,283 
183 
7,854 

26. Post Balance Sheet events 

On 19 October 2021, the Company acquired IDE Group Connect Limited (“Connect”) and Nimoveri Limited (“Nimoveri”) (together, 
the “Acquisitions”) from IDE Group Holdings PLC (“IDE”) for a deferred consideration of £250,000. 

The Acquisitions provided the Group with circa 660 additional clients and a significant opportunity to upsell and cross sell services 
across the Group. The  Acquisitions  were  acquired from IDE  on  a  normalised  net cash  basis for a consideration  of  £250,000, 
funded via a loan note from IDE for £250,000 to be repaid over five years with an annual interest rate of Bank of England base 
rate +3% with no payments due in the first six months. The book value of net assets acquired under the transaction equate to 
£250,000, including a cash balance of £400,000. The assessment of fair value including the intangible asset values relating to the 
acquisition have yet to be calculated and will included with the interim results to March 2022. 

IDE agreed to provide the Group with a working capital facility of up to £500,000 on request, should it be required to help fund the 
initial restructure of the Connect business. Amounts drawn would be convertible into new ordinary shares in the Group at 1 pence 
per share, if not repaid in full by 19 October 2022. As at 6 March 2022, none of the working capital facility has been drawn down. 

The  consideration terms  reflected the  financial  state  of  the Connect  business  at the  date  of the  acquisition, the  limited-scope 
warranties offered by IDE and the small number of unprofitable contracts contained within  the business. Since acquisition, the 
Group’s management team have implemented a number of steps to help improve the profitability of the Connect business. 

The acquisition of Connect and Nimoveri was a related party transaction pursuant to rule 13 of the AIM Rules for Companies, due 
to MXC Guernsey Limited owning 10.6%. of the Company's issued share capital and 34.8% of IDE's issued share capital.   

The Directors of the Company (save for Jill Collighan who was not deemed independent for this purpose) having consulted with 
the Company's Nominated Adviser, agreed that the terms of the transaction were fair and reasonable insofar as the Company's 
shareholders were concerned. 

27. Ultimate controlling party 

There is no ultimate controlling party. 

CloudCoCo Group plc Annual Report 2021 

56 

 
 
 
 
  
  
  
 
  
 
 
 
 
 
 
 
 
 
Statement of financial position (parent company) 
as at 30 September 2021 

Fixed assets 

Fixed asset investments 

Total fixed assets 

Current assets 

Debtors 

Cash at bank and in hand 

Total current assets 

Creditors: amounts falling due within one year 

Net current assets 

Total assets less current liabilities 

Creditors: amounts falling due in more than one year 

Net assets 

Capital and reserves 

Called up share capital 

Share premium account 

Capital redemption reserve 

Merger reserve 

Other reserve 

Retained earnings 

Shareholders’ funds 

30 September  
2021  
£’000 

30 September  
2020  
£’000 

Note 

6 

195 

195 

1 

1 

7 

10,277 

10,056 

527 

11 

10,804 

10,067 

8 

(733) 

10,071 

10,266 

(694) 

9,373 

9,374 

9 

(3,944) 

(3,458) 

6,322 

5,916 

11 

11 

7,062 

4,952 

17,630 

17,630 

6,489 

1,997 

339 

6,489 

1,997 

122 

(27,195) 

(25,274) 

6,322 

5,916 

The parent company has taken advantage of Section 408 of the Companies Act 2006 and has not included its own profit and loss 
account in the financial statements. The parent company’s loss for the year and included in the Retained earnings movement was 
£1,921,000 (2020: £2,548,000). 

Approved by the Board and authorised for issue on 6 March 2022. 

Darron Giddens 

Director 

The accompanying accounting policies and notes form part of these financial statements. 

Company number: 05259846 

CloudCoCo Group plc Annual Report 2021 

57 

 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Statement of changes in equity (parent company) 
for the year ended 30 September 2021 

At 1 October 2019 
Loss and total comprehensive loss for 
the period 
Transactions with owners in their capacity as owners 

— 

Share 
capital 
£’000 
2,271 

Share 
premium 
£’000 
11,337 

Capital 
redemption 
reserve 
£’000 
6,489 

Merger 
reserve 
£’000 
1,997 

Other 
reserve 
£’000 
1,720 

Retained 
earnings 
£’000 
(24,116) 

Total 
£’000 
(302) 

— 

— 

— 

— 

(2,548) 

(2,548) 

Extinguishment of BGF Loan Notes in 
consideration for issue of 50,000,000 
shares at 0.35p per share (note 10) 
Issue of 218,160,586 shares to 
CloudCoCo vendors at 3.3p per share 
(note 22 to the consolidated statements) 
Cancellation of 11,353,255 share 
warrants held by MXC Guernsey on 
acquisition of CloudCoCo Ltd 
Share-based payments 

Total transactions with owners 

Total movements 

500 

1,275 

2,181 

5,018 

— 

— 

— 

— 

2,681 

6,293 

2,681 

6,293 

— 

— 

— 

— 

— 

— 

— 

(1,330) 

1,148 

1,593 

— 

— 

— 

— 

— 

— 

— 

7,199 

(242) 

242 

— 

(26) 

— 

(26) 

(1,598) 

1,390 

8,766 

(1,598) 

(1,158) 

6,218 

Equity at 30 September 2020 

4,952 

17,630 

6,489 

1,997 

122 

(25,274) 

5,916 

At 1 October 2020 

Loss and total comprehensive loss for the 
period 

Share 
capital 
£’000 
4,952 

Share 
premium 
£’000 
17,630 

Capital 
redemption 
reserve 
£’000 
6,489 

Merger 
reserve 
£’000 
1,997 

Other 
reserve 
£’000 
122 

Retained 
earnings 
£’000 
(25,274) 

Total 
£’000 
5,916 

— 

— 

— 

— 

— 

(1,921) 

(1,921) 

Transactions with owners in their capacity as owners 

Issue of 210,990,000 shares at 1p per 
share via a Placing (see note 11) 

Share-based payments 

Total transactions with owners 

Total movements 

2,110 

— 

2,110 

2,110 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

2,110 

217 

217 

— 

— 

217 

2,327 

217 

(1,921) 

406 

Equity at 30 September 2021 

7,062 

17,630 

6,489 

1,997 

339 

(27,195) 

6,322 

The accompanying accounting policies and notes on pages 59 to 64 form an integral part of these financial statements. 

CloudCoCo Group plc Annual Report 2021 

58 

 
 
 
 
  
  
  
  
  
  
  
 
 
 
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
Notes to the parent company financial statements 

1. Accounting policies 
1.1 Accounting convention 
The financial statements are prepared under the historical cost convention basis. 

These financial statements have been prepared in accordance with applicable United Kingdom accounting standards, including 
Financial Reporting Standard 102 – The Financial Reporting Standard Applicable in the United Kingdom and Republic of Ireland 
(FRS 102), and with the Companies Act 2006.  

Going concern  
The Group had positive net assets at 30 September 2021 totalling £5.5 million (2020: £5.0 million). The Group’s progress towards 
its key objectives of increasing sales, reducing customer churn, reducing costs, and returning to net cash generation is described 
in  the  Strategic  Report.  Despite  continued  uncertainty  and  disruption  as  a  result  of  the  pandemic,  the  Group  reported  an 
improvement in underlying profitability as measured by Group Trading EBITDA (2021: £0.7m; 2020: £0.3m). 

In addition, the Placing of 210,990,000 shares at 1p each in September 2021 and the subsequent acquisition of two profitable 
and cash generative businesses in Systems Assurance Limited and More Computers Limited during FY21, provides the business 
with a solid platform for growth in 2022. 

The  Strategic  Report  on  pages  10  to  12  describes  the risks  associated  with the Group’s activities  which  are  reviewed by the 
Directors on a regular basis. The key operational risk the Group faces is the general economic outlook including the continuing 
uncertainty caused by the pandemic. Although COVID-19 has not a material impact on the Group’s ability to operate, we continue 
to experience delays in sales cycles for certain services and project delivery as customers navigate the changing impact of COVID-
19 on their own businesses. In 2020, the Group responded by taking action to conserve cash including temporary pay cuts, use 
of the Government’s furlough and VAT deferral schemes and a COVID-19 Bounce Back Loan. 

The Directors have reviewed the forecast sales growth, budgets and cash projections for the period to March 2023. The Directors 
have performed sensitivity analysis which reflects uncertainty in assumptions regarding growth in services and customer projects 
and considered that the Group expects to have sufficient cash resources to operate.  

After reviewing the forecast sales growth, budgets and cash projections, including sensitivity analysis on the key assumptions 
such  as  the  potential  impact  of  COVID-19  on  sales,  for  the  next  twelve  months  and  beyond,  the  Directors  have  reasonable 
expectations that the Group and the Company have adequate resources to continue operations for the foreseeable future, being 
a period of at least one year from the date of approval of these financial statements. The Directors have not identified any material 
uncertainties that may cast doubt over the ability of the Group and Company to continue as a going concern and the Directors 
continue to adopt the going concern basis in preparing these financial statements.  

1.2 Compliance with accounting standards 
The parent company has taken advantage of the reduced disclosure framework and has the following exemptions available to it: 

• 

• 

• 

the exemption from preparing a statement of cash flows; 

the exemption from providing a reconciliation on the number of shares outstanding; and 

the exemption from disclosing key management personnel compensation. 

1.3 Investments 
Fixed asset investments are stated at cost less provision for diminution in value. 

1.4 Pensions 
The  Company  does  not  currently  offer  a  pension  scheme  for  the  benefit  of  its  employees,  although  the  Executive  Directors 
participate in a pension scheme operated by CloudCoCo Limited, where their payroll costs are prepared before an element is 
recharged back to the Company. 

1.5 Share-based remuneration 
The Company issues equity-settled share-based payments to certain employees. The fair value of the shares granted is borne by  
the Company and is not recharged to the Company’s subsidiaries. Share-based payments are calculated at the grant date, based 
on an estimate of the shares that will ultimately vest, using the Black Scholes model and in accordance with FRS 102. 

CloudCoCo Group plc Annual Report 2021 

59 

 
 
 
 
 
 
 
 
 
 
 
 
Notes to the parent company financial statements (continued) 

1.6 Critical accounting judgements and key sources of estimation uncertainty 
Estimates and judgements around the allocation of fair values are continually evaluated and are based on historical experience 
and other factors, including expectations of future events that are believed to be reasonable under the circumstances. Judgement 
was applied in the previous year to determine the substance of the agreements with the BGF relating to the cancellation of loan 
notes and the modification and exercise of share options. As described in note 19, the Directors concluded that the exercise of 
options was in consideration for the extinguishment of the loan notes as though the loan note instrument had been a convertible 
instrument.  As  a  result,  the  transaction  resulted  in  a  no  gain  or  loss  being  recognised  in  the  income  statement  which  would 
otherwise have been the case had the agreements been judged to be unrelated. 

Key sources of estimation uncertainty 
Where there is indication of impairment, the debtors balance is impaired by a charge to the Company’s Income Statement. The 
debtors’ balance of £10.2 million is recorded in the Company’s Balance Sheet and relates to the amounts owed by subsidiary 
undertakings after impairment. At the end of each period, the minimum level of impairment provided is calculated such that the 
net assets of the Company are equal to the net assets of the Group net of any Deferred Tax. In addition, a full line-by-line 
review of the debtors is carried out for any further impairment. Whilst every attempt is made to ensure that the impairment 
provision is as accurate as possible, there remains a risk that the provisions do not match the level of debts which ultimately 
prove to be uncollectable.  

1.7 Financial assets 
Financial assets comprise amounts due from subsidiary undertakings and are initially recognised at fair value, plus transaction 
costs and subsequently measured at amortised cost in accordance with Paragraph 11 of FRS 102. At the end of each reporting 
period, the Company assesses whether there is objective evidence of impairment. If there is objective evidence of impairment, 
the Company recognises an impairment loss in profit or loss immediately. 

1.8 Financial liabilities 
Financial liabilities are obligations to pay cash or other financial instruments and are recognised when the Group becomes a party 
to the contractual provisions of the instrument. Loan notes are raised for support of long-term funding of the Group’s operations. 
The financial liability arising on the loan notes is carried at amortised cost. In the financial statements at 30 September 2020, loan 
notes were treated as a compound instrument as if the options granted to the lender represented an option to convert loan notes 
into equity. 

Finance charges, including premiums payable on settlement or redemption, and direct issue costs are charged to the Company 
Income Statement on an accruals basis using the effective interest method and are added to the carrying amount of the instrument 
to the extent that they are not settled in the period in which they arise. 

Modification of the terms of a liability is accounted for as an extinguishment of the original liability and recognition of a new liability 
when the modification is substantial. A modification is deemed to be substantial if the net present value of the cash flows under 
the modified terms, including any fees paid or received, is at least 10 per cent different from the net present value of the remaining 
cash flows of the liability prior to the modification, both discounted at the original effective interest rate of the liability prior to the 
modification. 

2. Auditor remuneration 
Fees payable to the Company’s Auditor for the audit of the parent company’s annual accounts were £20,000 (2020: £20,000). 

3. Employee costs 
The average number of staff employed by the Company during the year was 5 (2020: 5). These were all Directors. The costs for 
the year were £272,000 (2020: £294,000). Further detail is provided in note 7 to the consolidated financial statements. 

4. Pension payments 
The  Company  made  pension  payments  of  £2,000  during  the  year  (2020:  £5,000).  Further  detail  is  provided  in  note  7  to  the 
consolidated financial statements. 

5.Share-based payments 
The Company has share option plans for employees and there were movements in non-employee share options and warrants 
during the year. Further detail is provided in note 7 to the consolidated financial statements. 

CloudCoCo Group plc Annual Report 2021 

60 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the parent company financial statements (continued) 

6. Fixed asset investments 

At 1 October 2020 
Additions 
At 30 September 2021 

Additions relate to the cost of share options awards to employees of the subsidiaries. 

At 30 September 2021 the Company had one subsidiary undertaking. 

Company 
Subsidiary undertakings 
CloudCoCo Holdings Limited  

Country of registration 
or incorporation 

Class of  
shares held 

Scotland 

Ordinary 

£’000 
1 
194 
195 

% 

100 

The aggregate amount of capital and reserves and the results of the subsidiary undertakings for the last relevant financial year 
was:  

Company 
CloudCoCo Holdings Limited  

Principal activity 
Intermediate holding company  

At 30 September 2021, the Company had the following subsidiaries: 

Net liabilities 
£’000 
(11,030) 

Profit for 
 the year 
£’000 
4 

Active companies 

Subsidiary company 
CloudCoCo Holdings Limited 
CloudCoCo Limited 
Systems Assurance Limited 
More Computers Limited 

Holding 
100% 
100% 
100% 
100% 

Country of 
incorporation 
Scotland 
England and Wales 
England and Wales 
England and Wales 

Shares 
Ordinary 
Ordinary 
Ordinary 
Ordinary 

Nature of business 
Holding company 
IT Managed Services 
IT Managed Services 
IT Hardware e-commerce 

On  6  September  2021,  CloudCoCo  Holdings  Limited  acquired  100%  share  capital  of  Systems  Assurance  Limited  and  More 
Computers Limited for a net cash consideration of £0.83 million in cash, before cash-free / debt-free payments due to the vendors 
and associated expenses. Details are shown in Note 22 of the consolidated financial statements. 

Dormant companies 

Subsidiary company 
Pinnacle CDT Limited 
CloudCoCo Managed IT Limited 
CloudCoCo Cloud Services Limited  
Ancar-B Technologies Limited 

Holding 
100% 
100% 
100% 
100% 

Country of 
incorporation 
England and Wales 
England and Wales 
England and Wales 
England and Wales 

Shares 
Ordinary 
Ordinary 
Ordinary 
Ordinary 

Nature of business 
Dormant 
Dormant 
Dormant 
Dormant 

CloudCoCo Group plc Annual Report 2021 

61 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the parent company financial statements (continued) 

For the year ending 30 September 2021 the following subsidiaries of the Company were entitled to exemption from audit under 
s479A of the Companies Act 2006. The Company having issued a parent guarantee to each of the subsidiaries below: 

Subsidiary Name 
Pinnacle CDT Limited 
CloudCoCo Managed IT Limited 
Systems Assurance Limited 
More Computers Limited 
Ancar-B Technologies Ltd 

Companies House Registration Number 
04613699 
06056115 
02691103 
04666684 
03347248 

The registered office of all of the above companies apart from CloudCoCo Holdings Limited is 7750 Daresbury Business Park, 
Warrington, WA4 4BS. The registered office of CloudCoCo Holdings Limited is 12/13 St Andrew Square, Edinburgh, EH2 2AF. 

7. Debtors 

Amounts owed by subsidiary undertakings 
Prepayments  
Other taxes and social security costs 

2021 
£’000  
10,158 
63 
56 
10,277 

2020 
£’000  
9,989 
32 
35 
10,056 

The charge in the period for impairment of amounts owed by subsidiary undertakings was £0.5m, (FY20: £1.4m).  The amounts 
owed by subsidiaries are unsecured, interest free and are repayable on demand. 

8. Creditors: amounts falling due within one year 

Trade creditors  
COVID-19 Bounce back loan repayable – short-term element 
MXC Guernsey Limited working capital facility 
Accruals  

2021 
£’000 
529 
11 
— 
193 
733 

2020 
£’000  
442 
4 
100 
148 
694 

Further detail on the COVID-19 Bounce back loan is provided in note 17 of the consolidated financial statements.   

9. Creditors: amounts falling due in more than one year 

Loan notes  
COVID-19 Bounce back loan repayable – long-term element 

2021 
£’000 
3,909 
35 
3,944 

2020 
£’000 
3,412 
46 
3,458 

Further detail on the COVID-19 Bounce back loan is provided in note 17 of the consolidated financial statements.  

10. Financial instrument 
The Company has loan notes in issue and further detail is provided in note 19 of the consolidated financial statements.   

11 Share capital and reserves 
Share capital and reserves comprises the following: 

• 

• 

• 

• 

• 

• 

“Share capital” represents the nominal value of equity shares; 

“Share premium” represents the excess over nominal value of the fair value of consideration received for equity shares; 
net of expenses of the share issue; 

“Capital redemption reserve” represents the nominal value of cancelled Deferred Shares;  

“Merger reserve” represents the excess over nominal value of the fair value of consideration received for equity shares, 
net of expenses of the share issue, in connection with acquisitions; 

“Other reserve” represents equity-settled share-based employee remuneration until such share options are exercised. 

Retained earnings reserve” represents retained profits and accumulated losses. 

CloudCoCo Group plc Annual Report 2021 

62 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
Notes to the parent company financial statements (continued) 

11.1 Placing 

On 2 September 2021, the Company raised £2.1 million before expenses through a conditional Placing arranged by Allenby 
Capital of 210,990,000 new Ordinary Shares at a price of 1 penny per share to fund growth by acquisition and provide additional 
working capital to fund the subsequent integration. The Placing was carried out at an approximate 13 per cent. discount to the 
Company’s closing price of 1.15p per share on Monday 16 August 2021. Costs relating to the Placing were £171,000 and were 
expensed in the income statement during the year. 

11.2 Share capital 
Shares issued and fully paid 

Beginning of year  
Issued of 210,990,000 shares at 1p per share via a Placing (see note 11.1) 
Issued during year on exercise of share options and extinguishment of £1.5m loan notes  
Issued during year to CloudCoCo Limited vendors 
Shares issued and fully paid  

2021  
£’000 
4,952 
2,110 
— 
— 
7,062 

2020  
£’000 
2,271 
— 
500 
2,181 
4,952 

The shares issued to the CloudCoCo Limited vendors were issued on behalf of CloudCoCo Holdings Limited in settlement of the 
consideration payable for the purchase of the entire issued share capital of CloudCoCo Limited. 

Share capital allotted, called up and fully paid 

Beginning of year  
Issued of 210,990,000 shares at 1p per share via a Placing (see note 11.1) 
End of year 

11.3 Share premium 

2021 
No.  
Ordinary  
Shares 
495,225,986 
210,990,000 
706,215,986 

2020 
No. 
Ordinary  
Shares  
495,225,986 
— 
495,225,986 

Beginning of year  
Arising on extinguishment of BGF Loan Notes in consideration of 50,000,000 shares at 0.35p per 
share 
Arising on issue of shares to CloudCoCo Limited vendors at 3.3p 
End of year 

2021  
£’000 
17,630 

— 

— 
17,630 

2020  
£’000 

11,337 

1,275 

5,018 
17,630 

11.4 Capital redemption reserve 
At the Company’s Annual General Meeting on 27 March 2015, the Company was authorised to enter into a contract for the off-
market purchase of all of the Deferred Shares of £0.009 each in its capital for cancellation. A single new Ordinary Share of £0.01 
was issued by the Company on that date to finance the off-market purchase. In accordance with Section 733 of the Companies 
Act 2006, this cancellation of shares created a capital redemption reserve. Article 3 of the Companies (Reduction of Share Capital) 
Order 2008 (SI 2008/1915) allows such reduction to be treated as a realised profit and it therefore may be used to distribute to 
shareholders or used to buy back shares. 

11.5 Merger reserve 
The merger reserve represents the excess over nominal value of the fair value of consideration received for equity shares, net of 
expenses of the share issue, in connection with acquisitions.  

11.6 Other reserve  
The Other reserve relates to share-based employee remuneration to be settled in equity. Further detail is provided in note 21 of 
the consolidated financial statements. 

12. Related party transactions 
There were related party transactions during the year. Further detail is provided in note 23 of the consolidated financial 
statements.    

13. Contingent liabilities 
There are no contingent liabilities at 30 September 2021 (2020: nil). 

CloudCoCo Group plc Annual Report 2021 

63 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the parent company financial statements (continued) 

14. Post Balance Sheet events 

On 19 October 2021, the Company acquired IDE Group Connect Limited (“Connect”) and Nimoveri Limited (“Nimoveri”) (together, 
the “Acquisitions”) from IDE Group Holdings PLC (“IDE”) for a deferred consideration of £250,000. 

The Acquisitions provided the Group with circa 660 additional clients and a significant opportunity to upsell and cross sell services 
across the Group. The  Acquisitions  were  acquired from IDE  on  a  normalised  net cash  basis for a consideration  of  £250,000, 
funded via a loan note from IDE for £250,000 to be repaid over five years with an annual interest rate of Bank of England base 
rate +3% with no payments due in the first six months. The book value of net assets acquired under the transaction equate to 
£250,000, including a cash balance of £400,000. 

IDE agreed to provide the Group with a working capital facility of up to £500,000 on request, should it be required to help fund the 
initial restructure of the Connect business. Amounts drawn would be convertible into new ordinary shares in the Group at 1 pence 
per share, if not repaid in full by 19 October 2022. As at 6 March 2022, none of the working capital facility has been drawn down. 

The  consideration terms  reflected the  financial  state  of  the Connect  business  at the  date  of the  acquisition, the  limited-scope 
warranties offered by IDE and the small number of unprofitable contracts contained within the business. The Group’s management 
team have implemented a number of steps to help improve the profitability of the Connect business. 

The acquisition  of IDE  Group  Connect  and  Nimoveri  was  a related party transaction  pursuant  to  rule  13  of the  AIM  Rules for 
Companies, due to MXC Guernsey Limited owning 10.6%. of the Company's issued share capital and 34.8% of IDE's issued 
share capital.   

The Directors of the Company (save for Jill Collighan who was not deemed independent for this purpose) having consulted with 
the Company's Nominated Adviser, agreed that the terms of the transaction were fair and reasonable insofar as the Company's 
shareholders were concerned. 

CloudCoCo Group plc Annual Report 2021 

64 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Directors, Secretary and advisers 

Directors 

Simon Duckworth OBE DL 
Non-Executive Chairman 

Jill Collighan 
Non-Executive Director 

Andy Mills 
Non-Executive Director 

Mark Halpin 
Chief Executive Officer 

Darron Giddens 
Chief Financial Officer 

Company Secretary 

Darron Giddens 

Company number 

05259846 

Registered office 

5 Fleet Place  
London  
EC4M 7RD 

Nominated adviser and broker 

Allenby Capital Limited 
5 St Helens Place 
London 
EC3A 6AB 

Auditors 

RSM UK Audit LLP 
20 Chapel Street 
Liverpool 
L3 9AG 

Solicitors 

DAC Beachcroft LLP 
25 Walbrook  
London 
EC4N 8AF  

CloudCoCo Group plc Annual Report 2021 

65 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CloudCoCo seeks to be highly responsive and provide 
CloudCoCo seeks to be highly responsive and provide 
customers with modern and 
customers with modern and 
innovative solutions to realise their sought 
innovative solutions to realise their sought 
outcomes, achieved through collaborative partnerships 
outcomes, achieved through collaborative partnerships 
with an ecosystem of solution and service providers, 
with an ecosystem of solution and service providers, 
distributors and vendors. 
distributors and vendors. 

Our 24/7 UK response team, together with our strategic 
Our 24/7 UK response team, together with our strategic 
consulting and professional services team, provide exactly 
consulting and professional services team, provide exactly 
what businesses need from IT at any given time.
what businesses need from IT at any given time.

Registered Office:
5 Fleet Place
London
EC4M 7RD

Leeds Hub:
Carrwood Park
Selby Road
Leeds
LS15 4LG

Warrington Hub:
7750 Daresbury Business Park
Warrington
WA4 4BS

0333 455 9885

Company - hello@cloudcoco.co.uk
Shareholder PR - cloudcoco@almapr.co.uk

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