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CloudCoCo Group plc

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FY2024 Annual Report · CloudCoCo Group plc
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ANNUAL REPORT 
2025
CloudCoCo Group plc 
www.cloudcoco.co.uk

CloudCoCo Group harnesses the power of cloud computing, cybersecurity, digital innovation, and 
e-commerce excellence to drive business success. With expert IT consultancy and tailored solutions 
provided by Systems Assurance, alongside the dynamic online procurement and next-day delivery 
capabilities offered by MoreCoCo, we empower businesses to streamline their operations, enhance security, 
and scale confidently.
Since 2006, the CloudCoCo Group has supported UK organisations of all sizes and across diverse industries 
by delivering reliable, enterprise-grade managed IT services and innovative e-commerce solutions designed 
to maximise efficiency and growth.
BRIGHT IDEAS
We're powered by some of the 
brightest minds in business IT, 
who are passionate about 
using technology to help 
people and to drive lasting 
change. 
FOCUSSED ON YOU 
We work closely with you to 
learn your business and 
deliver best-in-class solutions 
and services that help you 
live your values, execute your 
strategy and achieve your 
mission and vision 
BEST IN BREED 
We help our customers use 
best-in-breed technology 
and work alongside you as a 
partner, not a supplier. We 
endeavour to constantly 
develop our team member's 
skills and knowledge to help 
support you.
HARDWARE PROCUREMENT
CLOUD SOLUTIONS
E-COMMERCE
CONSULTANCY
SOFTWARE
CYBERSECURITY
CONNECTIVITY
REAL-TIME DASHBOARDS

CloudCoCo Group plc Annual Report 2024 
 
                           1 
 
 
 
 
 
 
Strategic report 
 
2 
Chairman’s statement 
3 
Trading review 
6 
Financial review 
10 
Risks and risk management 
12 
Directors’ duties section 172 statement 
 
 
Corporate governance 
 
14 
Board of Directors  
15 
Corporate governance report 
19          Remuneration report 
21 
Directors’ report 
24 
Statement of Directors’ responsibilities 
 
Financial statements 
 
25 
Independent Auditor’s report  
31 
Consolidated income statement 
32 
Consolidated statement of financial position 
33 
Consolidated statement of changes in equity 
34 
Consolidated statement of cash flows 
35 
Notes to the consolidated financial statements 
56 
Statement of financial position (parent company) 
57 
Statement of changes in equity (parent company) 
58 
Notes to the parent company financial statements  
63 
Directors, Secretary and advisers 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
2 
Chairman’s statement  
 
Introduction 
I am pleased to present the annual results for CloudCoCo Group plc for the year ended 30 September 2024, a transformative 
year in our company’s journey. This year, we made a pivotal strategic decision to divest our IT managed services businesses, 
CloudCoCo Limited and CloudCoCo Connect Limited, marking a significant shift in our operational focus and positioning us for 
a growth-oriented future with a strengthened financial position with minimal debt. 
Strategic Transformation 
The sale of our IT managed services businesses, which completed post year end, was a carefully considered decision. While 
we recognised the potential to grow these divisions, the Managed IT Services sector faced mounting challenges, including rising 
energy costs, downward pricing pressures, and increasing customer churn. Additionally, the trend of customers leaving data 
centres due to escalating hosting costs further highlighted structural challenges for our business model. 
By divesting these businesses for a cash consideration of approximately £7.75 million, we successfully repaid outstanding 
debts, including the MXC Loan Notes, and avoided an associated £550,000 re-arrangement fee. This decisive action left the 
Group with an improved balance sheet with working capital to invest in our remaining operations. 
While the sale marked the end of an era, it also paved the way for a more focused and scalable growth strategy centered on our 
e-commerce platform and IT product reseller business. This decision reflects our unwavering commitment to delivering long-
term shareholder value and ensures the Group is well-positioned to navigate the rapidly evolving technological landscape. 
A New Focus 
Following the sale, CloudCoCo Group is leaner, more agile, and singularly focused on scaling our e-commerce and IT 
procurement businesses. Our e-commerce platform, generating approximately £7 million in annual revenue, provides significant 
opportunities for growth through direct sales, brand development, and deeper partnerships with vendors. 
Our Systems Assurance business has also undergone a transformation, evolving into a specialised IT procurement and 
consultancy provider. With expertise in middleware solutions, cloud services, and cybersecurity, it now serves as a trusted 
partner for customers seeking tailored IT solutions that enhance efficiency and drive value. 
Our People 
Our greatest asset remains our team, whose expertise, dedication, and resilience have been instrumental during this period of 
transition. Although the Group is now smaller, our culture of innovation, customer-centricity, and entrepreneurial spirit remains 
stronger than ever. We continue to invest in our people, fostering a creative mentality that empowers them to contribute to our 
success. In November 2024, we appointed Peter Nailer as Managing Director of the trading business (non-Board position) to 
lead the team and grow the business.  
Looking Ahead 
Following the successful sale of a significant portion of our assets, CloudCoCo enters the new financial year with a stronger 
balance sheet, a streamlined business model, and a renewed focus on long-term growth. The decision to divest was not only 
necessary to repay the loan notes but has also proven to be the right one — delivering real value for shareholders and allowing 
the Group to refocus on its core strengths. 
We are excited about the opportunities ahead. Under the leadership of Peter Nailer, our trading business is showing promising 
growth. While the current operations are viable and increasingly profitable, we recognise that, in their current form, they are 
unlikely to fully absorb the plc-level costs in the near term. As such, we are actively exploring new areas for expansion, 
particularly in consultancy and investment, to broaden our revenue base and accelerate the path to sustainable profitability. 
Despite the broader economic challenges, we are confident in our ability to navigate the evolving market dynamics and achieve 
our strategic objectives. On behalf of the Board, I want to thank our shareholders, customers, and employees for their continued 
support. Together, we are building a stronger, more resilient business positioned for long-term success. 
Simon Duckworth 
 
` 
 
Chairman 
30 March 2025 
 
 
 
 
 

 
3 
Trading Review 
 
 
Introduction 
The year ended 30 September 2024 was marked by both significant challenges and transformative changes for CloudCoCo Group 
plc. While our Managed IT Services businesses faced considerable market pressures, including rising energy costs, pricing 
compression, and customer churn, our e-commerce and IT procurement operations demonstrated resilience and provided a solid 
foundation for future growth. 
 
 
The decision to divest our IT managed services businesses, CloudCoCo Limited and CloudCoCo Connect Limited (“discontinued 
operations”) was pivotal to addressing these challenges. The £7.75 million cash consideration allowed us to repay the MXC Loan 
Notes in full, avoid a £550,000 re-arrangement fee, and transition into a strengthened financial position with minimal debt. This 
restructuring has enabled us to refocus our efforts on scalable opportunities within the e-commerce and IT procurement sectors.
 
 
 
Managed IT Services Performance 
 
 
The Managed IT Services division experienced a difficult year, with several external factors compounding the challenges, including 
rising energy prices that significantly impacted our cost base, downward pricing trends and increased competition from larger 
providers that intensified margin pressures, and growing customer churn as more clients exited data-centres due to rising hosting 
costs, which conflicted with our model of renting larger fixed spaces within third-party facilities. 
 
 
Recognising the structural disadvantages of operating on a smaller scale in this sector, the sale of these businesses to a larger 
UK market player was both a strategic and necessary step. While this marked a significant change in our operations, it has better 
positioned the Group for long-term stability and growth. 
 
The financial performance for the year includes contributions from both continuing and discontinued operations. In accordance 
with IFRS5, assets relating to the discontinued operations are shown at 30 September 2024 as Assets held for Sale. Our Trading 
Review will focus primarily on the continuing e-commerce business, which forms the core of the Group's ongoing operations. 
 
Trading Performance 
 
For the year ended 30 September 2024, the Group’s total performance, including both continuing and discontinued operations, 
is as follows: 
• 
Total Revenue: £27.5 million (FY23: £26.0 million) 
• 
Gross Profit: £7.6 million (FY23: 8.4 million) 
• 
Trading Group EBITDA1: £1.6 million (FY23: £1.9 million) 
 
The financial statements present the discontinued operations separately in accordance with IFRS 5. The continuing e-commerce 
business is now the primary contributor to the Group’s revenue and profitability.  
 
Discontinued Operations  
 
The Group including the discontinued operations achieved revenues of £27.5 million in the 12 months to 30 September 2024, 
compared to £26 million in the year prior.  
 
 
Revenues 
2024 
£’000 
2023 
£’000 
Managed IT Services 
16,656 
17,977 
Value added resale 
10,868 
7,976 
Total Revenue 
27,524 
25,953 
 
Continuing Operations Performance 
 
 
Our continuing operations, comprising the e-commerce business through Systems Assurance and MoreCoCo, delivered solid 
performance during the year. This segment focuses on providing IT hardware, components, and related products to both business 
and consumer customers through our online platform. 
 
Key highlights for the continuing operations include: 
• 
Revenue growth driven by strong demand for IT hardware and gaming components. 
• 
Customer engagement improved through targeted online marketing and SEO initiatives. 
• 
Operational efficiencies achieved by optimising our platform and streamlining processes. 
 
 
 
 
1 profit or loss before net finance costs, tax, depreciation, amortisation, plc costs, exceptional items and share-based payments. 
 

 
4 
Trading Review (continued) 
 
MoreCoCo E-Commerce Platform  
MoreCoCo, our scalable e-commerce technology business, has been a particular success following a rebrand and improvements 
made to the site. We saw impressive growth during the year in MoreCoCo which saw sales from the site increasing 100% to 
£7.4m (FY23: £3.7m). This is in line with the demand across the wider e-commerce industry for technology goods. 
 
 
We have continued to see increased demand from businesses and consumers who want to purchase IT hardware and 
consumables online. MoreCoCo gives us a crucial competitive advantage in today’s business environment and enables us to 
deliver choice and convenience 24/7 with next day delivery and tracking assured for a reliable customer experience.  
Our e-commerce platform continues to deliver consistent performance, generating annual revenues of approximately £7 million. 
Currently over 85% of this revenue is delivered via the Amazon Marketplace, which provides significant reach to both consumer 
and business customers. However, the associated costs of selling on Amazon remain high, impacting our gross margins. 
Looking ahead, we aim to shift more of our sales to our own website to improve margins and enhance brand visibility. Achieving 
this will require investment in scalable systems and targeted marketing initiatives to drive direct traffic and conversions. 
Additionally, we plan to build stronger relationships with key vendors and manufacturers. By committing to stock specific items, 
we can secure better pricing and manufacturer support, enhancing our competitiveness and profitability. While this approach 
introduces inventory risk, it also provides an opportunity to increase gross margins. 
Systems Assurance 
 
Traditionally Systems Assurance has operated as an IT solutions provider, specialising in IT procurement for business 
customers. Historically,  a large percentage of its recurring revenues were generated from Microsoft licensing and cloud 
installations, but the loss of several large customers to competitors who were selling at cost saw revenues in FY24 reduce to 
£1.3 million compared to £2.5 million in FY23.  
 
 
The Systems Assurance business has successfully adapted to market changes, evolving from a traditional IT solutions provider 
to an outsourced IT procurement broker. This transformation has broadened the scope of its services, which now include: 
• 
IT Procurement and Consultancy: Delivering tailored purchasing solutions that optimise costs and productivity for 
business customers. 
• 
Middleware Development: Creating seamless integrations between diverse business systems, enabling 
automation and real-time data communication. 
• 
Cloud Services and Cybersecurity: Providing comprehensive solutions to enhance operational efficiency and 
protect customers from evolving threats. 
• 
Interactive Dashboards and Reporting: Designing custom data insights tools that empower businesses to make 
informed, real-time decisions. 
With its dedicated team of consultants and a history of serving large commercial and education organisations, Systems Assurance 
remains a key driver of value for the Group. 
Strategic Focus and Future Opportunities  
Post-divestment, our focus is firmly on driving growth in our remaining businesses by capitalising on scalable opportunities, 
including expanding direct web sales to complement the significant reach and customer access provided by third-party 
marketplaces like Amazon, developing white-label versions of our e-commerce platform to target professional associations and 
affinity marketing groups, strengthening partnerships with key manufacturers to secure better pricing and product availability, and 
expanding Systems Assurance’s consultancy and middleware solutions to address the evolving needs of business customers. 
Risks and Challenges 
 
While the Group is well-positioned for growth, we remain conscious of challenges ahead, such as broader economic pressures 
impacting consumer and business spending, risks associated with holding inventory and potential obsolescence, and the 
competitive nature of the IT procurement and e-commerce markets; however, with a strengthened Balance Sheet and minimal 
debt, a lean operational structure, and a clear strategic focus, we are confident in our ability to address these challenges and 
drive sustainable growth. 
 
 

 
5 
Trading Review (continued) 
 
Conclusion 
The 2024 financial year was a transformative period for CloudCoCo Group plc. While the post-period divestment of our 
Managed IT Services businesses was necessary to repay the loan notes, it also laid the foundations for a more focused, 
scalable, and growth-oriented business model. Our commitment to leveraging strengths in e-commerce and IT procurement 
remains central to delivering value to our customers, shareholders, and stakeholders. 
Looking ahead, CloudCoCo Group plc is well-positioned to drive growth within its e-commerce operations, particularly in the 
gaming and PC hardware sectors, which present significant opportunities for expansion. Our strategy includes enhancing our 
online presence through targeted marketing campaigns, broadening our product offering to include PC games and accessories, 
and strengthening partnerships with suppliers to secure competitive pricing and reliable availability. 
 
To support our long-term goals, we are exploring growth opportunities in consultancy and investment, which will complement 
our existing operations and help drive sustainable profitability. 
With a strengthened financial position and minimal debt, a streamlined structure, and a clear focus on our core operations, we 
are confident in our ability to achieve sustainable growth, deliver value to shareholders, and position CloudCoCo Group plc for 
growth in our chosen markets. 
 
 
Darron Giddens  
30 March 2025 
 
 
 
 
 
 

 
6 
Financial review 
 
 
Income Statement 
 
 
Trading performance in the year for the Group saw positive revenue growth, increasing by 6%, from £26.0 million in 2023 to £27.5 
million in 2024 as we continued to focus the Group on driving sales activity across our original four core pillars of connectivity, 
multi-cloud, collaboration and cyber-security. Our marketing efforts for Direct Sales channels focussed mainly on the multi-cloud 
and cyber security markets which saw an increase in both areas of the business, attracting a number of new logo customers and 
securing new revenue streams into our existing customer base. 
  
 
However, despite bolstering our direct sales team during the year, we saw revenues generated by Direct Sales channels fall by 
10% to £20.1m (FY23: £22.3m) mainly as a result of customer’s downsizing and taking services in-house, either as part of a cost-
cutting exercise or in order to reduce the impact of the power price increases the UK experienced from October 2023 onwards. 
This was countered by the growth seen in e-commerce channels as below. 
 
Revenues 
2024 
£’000 
2023 
£’000 
Revenues generated by Direct Sales channels 
20,118 
22,280 
Revenues generated by E-Commerce channels 
7,406 
3,673 
Total Revenue 
27,524 
25,953 
 
In the continuing businesses, More Computers Limited saw revenues increase by 100% to £7.4 million in the year from £3.7 
million in 2023. This reflects the successful execution of certain strategies to expand market presence and customer reach in the 
e-commerce platform. In contrast, Systems Assurance Limited saw revenues decline by 47% to £1.3 million (FY23: £2.5 million) 
mainly as a result of the loss of several key customers during the year, albeit at lower gross profit margins. Revenues from 
continuing operations increased overall by 41% to £8.7 million in 2024, up from £6.2 million in 2023. 
 
 
Revenues 
2024 
£’000 
2023 
£’000 
Revenues generated by More Computers Limited (E-commerce) 
7,406 
3,673 
Revenues generated by Systems Assurance Limited (Direct Sales) 
1,331 
2,518 
Continuing operations 
8,737 
6,191 
 
Revenues in the discontinued operations generated £18.8 million in 2024, 5% lower than £19.8 million in 2023. This reduction 
was driven mainly by the agreed hand back of the outsourced help desk service to a UK leisure company in April 2023, which 
accounts for £0.5 million and £0.7 million relating to customers exiting our data centre locations as a result of the increased costs 
of power seen since October 2023. 
 
Revenues 
2024 
£’000 
2023 
£’000 
Revenues generated by CloudCoCo Limited (Direct Sales) 
7,479 
7,264 
Revenues generated by CloudCoCo Connect Limited (Direct Sales) 
11,308 
12,498 
Discontinued operations 
18,787 
19,762 
 
The Group’s revenue growth highlights the potential of its e-commerce activities whilst highlighting the need to address the 
challenges in some direct sales areas. These results reinforce the need to continue investing in high-performing segments while 
addressing underperforming areas. 
 
Cost of Sales 
 
 
Although revenues increased, cost of sales also rose sharply from £17.5 million in 2023 to £19.9 million in 2024. The high 
proportion of cost of sales relative to revenues reflects the significant contribution of third-party products and services to the overall 
revenue, as well as rising data-centre costs for space and power. In some data centre locations, we experienced increased power 
costs in excess of 250% during the year mentioned above. 
 
 
Growing revenues through our low-touch e-commerce platform allows us to remain competitive in the fast-paced, price-sensitive 
IT hardware market. However, sales made via the Amazon marketplace incur seller fees, which can sometimes reduce gross 
profit margins to below 5%. In contrast, sales through our direct website, morecoco.co.uk, achieve higher gross profit margins but 
require marketing investment to drive customer traffic.  
 
Gross Profit 
 
 
Outside of volume-related factors, the rising data centre costs impacted gross profit margins and also led to cancellations or 
reduced gross profit margins at contract renewal date. While cancellations lower “in-rack” power usage, fixed cooling costs per 
rack increase the cost per unit for remaining customers. 
 
 
The rise in cost of sales negatively impacted overall gross profit, which declined from £8.4 million in 2023 to £7.6 million in 2024. 
Gross profit margins also fell, from 32.5% of revenue in 2023 to 27.7% in 2024. As noted earlier, the higher mix of sales through 
the e-commerce platform lowered gross margin percentages but requires less administrative overhead to deliver the service. 

 
7 
Financial review (continued) 
 
 
 
Administrative expenses  
 
Administrative expenses reduced slightly in 2024 to £10.0 million compared to £10.2 million in 2023, reflecting our efforts to 
manage overheads despite external pressures. Whilst amortisation of intangible assets reduced by £0.4 million during the year 
we saw a similar increase in data centre lease rentals accounted under IFRS16. Including shared-based payments, amortisation 
of intangible assets and accrued interest on the loan notes, the income statement contains £1.7 million of non-cash costs (FY23: 
£2.0 million). 
 
Trading Group EBITDA1 decreased to £1.6 million in 2024, down from £1.9 million in 2023. The reduction is largely a result of the 
increased operating costs and margin pressures. The analysis of revenue from each of our operating segments is shown in note 
3 to the accounts.  
 
Managed IT Services 
 
Managed IT Services, which comprises recurring services and ongoing IT support often utilising the data centre locations, core 
network or technical skills at our disposal during the year represented the larger part of our revenues, representing 61% (2023: 
69%) of group revenues during the year, adding value to our customers providing specialist IT skills on-demand. This fell by £1.3 
million to £16.7 million in the year, having produced £18.0 million of revenue in FY23. 
Of the total Revenues, £15.7 million related to recurring contracts in 2024, down from £16.7 million in 2023. Overall recurring 
contracts represented 57% of the 2024 Revenue figures down from 64% in the prior year. In most instances, new customer 
contracts were sold for an initial period of 3 years, although existing recurring contracts allows customers to auto-renew on similar 
terms at each anniversary.  
 
Value added resale 
 
Value added resale (“VAR”) is the resale of one-time solutions (hardware and software) from our leading technology partners, 
including revenues from the MoreCoCo e-commerce platform. 
 
Revenues from VAR were £10.9 million in FY24, increasing by £2.9 million from £8.0 million achieved in FY23. In line with the 
continuing trend towards online buying and next day delivery, 68% of VAR revenues were fulfilled online via MoreCoCo, having 
represented 46% in the prior year. 
One consequence of increasing sales from the highly competitive and price sensitive VAR e-commerce market are lower gross 
profit margins required in order to win business, although this is compensated by lower internal labour costs with no or low touch 
transactions. Where VAR products form part of an IT project, we are prepared to take a reduced profit margin on the hardware 
element to support the more profitable professional services revenues.  
 
VAR generated a gross profit of £1.2 million (FY23: £0.9 million) and gross margin of 12% (FY23: 11%). 
 
 
 
Operating costs and performance 
 
Excluding plc costs of £0.8 million (FY23: £0.9 million), our operational trading overheads2 reduced to £6.1 million (FY23: 6.5 
million) as a result of cost efficiencies generated through process automation and reduced headcount. 
 
 
As an employee led business, 92% (FY23: 91%) of our operational trading overheads relate to staff costs. Maintaining an optimal 
blend of talent and skills to serve customers effectively is key. In terms of continuing trading operations, staff costs represented 
86% of trading overheads during the year (FY23: 49%). 
 
  
Whilst revenue, gross profit and cash balances remain the primary measures, one of our main financial key performance indicators 
is our Trading Group EBITDA1 – our operational trading performance before plc costs, depreciation and amortisation, share based 
payments and exceptional items. This is a key industry measure, reflecting the underlying trading profits before the costs of assets 
and liabilities. Our Trading Group EBITDA1 reduced by £0.3 million to £1.6 million in the year (2023: £1.9 million). 
The acquisition of Connect in 2021 added 30 data centre locations to the Group. A number of these data centre contracts meet 
the IFRS 16 definition of right of use assets (see note 11). Thus, rather than recognising an operating expense in respect of the 
cost of these data centres, they are instead recognised as assets, with an associated lease liability, impacting profit or loss as 
depreciation and interest expenses and are therefore not included in Trading Group EBITDA.  
 
 
 
 
1 profit or loss before net finance costs, tax, depreciation, amortisation, plc costs, exceptional items and share-based payments. 
 

 
8 
Financial review (continued) 
 
 
Plc costs  
 
 
Plc costs in the year reduced by £0.1 million to £0.8 million (2023: £0.9 million). These are non-trading costs, relating to the Board 
of Directors of the parent company, the costs of being quoted on the AIM Market of the London Stock Exchange and relevant 
professional costs. This reduction mainly occurred as a result of reduced Executive Director fees offset by the increasing cost of 
cyber-insurance which are typical for a public company operating in the Managed IT Services sector. Insurance costs will decrease 
in FY25 due to the reduced risk in the continuing businesses. 
 
Exceptional Items 
 
During the year we incurred certain non-recurring costs which were not directly related to the generation of revenue and trading 
profits. Given their size and nature, they have been classified as exceptional items within the Consolidated Income Statement. 
These items totalled £0.5 million (2023: £0.3 million), of which £0.4 million represents the increased run-off costs relating to 
dormant and discontinued data centre space acquired in the Connect business in 2021. Further details of the exceptional items 
are shown in note 4. 
Net finance expenses, depreciation, amortisation and financial results for the full year 
 
During the year the Group incurred net finance costs of £1.0 million (2023: £0.8 million). £0.8 million (2023: £0.7 million) of this 
was accrued interest on loan notes during the year, but settled on 31 October 2024. The remaining £0.2 million (2023: £0.1 million) 
relates to interest resulting from IFRS16 lease liabilities. 
 
The Group incurred other costs including total amortisation and depreciation charges of £2.5 million (2023: £2.4 million) and 
recognised a share-based payments charge of £26,000 (2023: £119,000). Depreciation includes £1.4 million relating to IFRS16 
data centre right of use assets (2023: 0.9 million) and £0.3 million relating to tangible assets (2023: £0.2 million). After accounting 
for a deferred tax credit of £0.2 million (2023: £0.5 million credit) arising as part of business combinations, the reported loss for 
the year after tax was £3.0 million compared to a loss after tax for the year to 30 September 2023 of £2.1 million.  
 
Statement of Financial Position and cash 
 
The Group had negative net assets at 30 September 2024 totalling £2.1 million (2023: positive £1.0 million). However, this is 
shown before the £3.5 million gain made as a result of the sale of CloudCoCo Limited and CloudCoCo Connect Limited on 31 
October 2024 as detailed in Note 28. The 30 September 2024 figures include Assets held for sale, reflecting the reclassification 
of balances in these subsidiaries prior to their disposal. 
 
 As at 30 September 
Continuing 
2024 
£’000 
Discontinued 
2024 
£’000 
Group 
2024 
£’000 
Group 
2023 
£’000 
Non-current assets 
 
 
 
 
Intangible Assets 
799 
9,635 
10,434 
11,295 
Tangible assets 
88 
1,532 
1,620 
1,842 
887 
11,167 
12,054 
13,137 
Current Assets 
 
  
 
 
Inventories 
76 
20 
96 
76 
Trade and other receivables 
515 
3,394 
3,909 
4,443 
Contract Assets 
— 
395 
395 
395 
Cash and cash equivalents 
1,042 
— 
1,042 
794 
1,633 
3,809 
5,442 
5,708 
Total Assets 
2,520 
14,976 
17,496 
18,845 
 
  
 
 
Less Total Liabilities 
 
  
 
 
Trade and other payables 
(1,690) 
(6,982) 
(8,672) 
(6,878) 
Contract Liabilities 
— 
(1,749) 
(1,749) 
(2,131) 
Provision for onerous contracts 
— 
(799) 
(799) 
(832) 
Borrowings 
(6,184) 
— 
(6,184) 
(5,404) 
Lease liability 
(3) 
(1,445) 
(1,448) 
(1,614) 
Deferred Tax liability 
(136) 
(600) 
(736) 
(951) 
(8,013) 
(11,575) 
(19,588) 
(17,810) 
 
  
 
 
Net Assets before disposal 
(5,493) 
3,401 
(2,092) 
1,035 
Net Assets to Continuing 
3,401 
(3,401) 
— 
— 
Net Assets following disposal 
(2,092) 
— 
(2,092) 
1,035 

 
9 
Financial review (continued) 
 
 
Statement of Financial Position and cash (continued) 
 
The Group's cash position increased by £0.2 million to £1.0 million (2023: £0.8 million). The net cash inflow for the year was £0.2 
million (2023: outflow £0.7 million). Current assets reduced by £0.3 million to £5.4 million, primarily due to enhanced cash 
collections within Trade Debtors at period end. 
 
Total liabilities increased by £1.6 million over the period, mainly within Trade and other payables which increased by £1.8 million 
to £8.7 million, due to trade creditor stretch applied at year-end and extended payment plans in place within the discontinued 
businesses, which were subsequently transferred as part of the sale. Further details of trade payables are provided in Note 19. 
 
In so far as possible, management looked to balance movements in trade receivables and trade payables throughout the year to 
maintain a relatively consistent bank balance. Note 27 shows the ageing profile of both trade receivables and trade payables. 
 
The Group had a net cash inflow during the year of £0.2 million (2023: outflow £0.7 million), the main components being:  
• 
Cash inflow generated from operating activities of £1.5 million (2023: £0.8 million); 
• 
Cash inflow from discontinued operations of £0.4 million; 
• 
Payments of deferred consideration for the acquisition of the Connect business of £50,000 during the period (2023: 
£50,000); and 
• 
Investment in tangible assets of £12,000 to refresh IT equipment to drive recurring revenues and £45,000 investment in 
developing the new MoreCoCo e-commerce platform. 
• 
Payments of lease liabilities of £1.5 million (2023: £1.1 million) 
Contract assets held for work carried out were all held in the discontinued businesses and were re-classified as assets held for 
sale. Full details of the assets held for sale are included in Note 16. We continue to operate an asset-light business and hold very 
little stock and work in progress relative to our revenues, preferring to ship-to-order direct from our vendor partners.   
 
Contract liabilities reduced by £0.4 million in the year to £1.7 million (2023: £2.1 million) partly reflecting the reduction in recurring 
Managed IT services in the year but also the annal run-off of some contracts originally billed in advance for a five year period.  
 
With the original term of the loan notes becoming payable on 31 October 2024, this £6.0 million liability has moved into current 
liabilities as part of borrowings.  
 
Following the re-classification of assets and liabilities held for sale, the overall Net debt reduced by £1.2 million to £5.1 million. 
Net debt comprises cash balances of £1.0 million less the loan notes and rolled up interest of £6.0 million, together with £0.1 
million deferred consideration owed for the acquisition of Connect and shown at fair value. Further details of the loans and loan 
notes can be found in Note 20. The loan notes were repaid in full on 31 October 2024. 
 
Tangible assets at year-end reduced by £0.2 million (2023: increase £0.2 million) and the costs of additional capex in the year of 
£57k (FY23: £346k), the majority of which was incurred improving the back-end systems for MoreCoCo. 
 
The acquisition of the Connect business in 2021 came with a core fibre network and 30 data centre locations. The majority of data 
centres are leased from third-party suppliers on renewable contract terms of up to 5 years in duration. Many of these data centre 
leases can be auto-renewed, resized or terminated in the months leading up to the end of the term, creating new or modified 
leases in excess of twelve months, which then fall under IFRS16 as a right of use asset with associated lease. The balance of 
leases at period end totalled £1.4 million. Leases, which had less than 12 months remaining on the date of acquisition, were 
treated as short-term leases up until the point at which they were renewed or modified. These data-centre lease liabilities were 
transferred together with the Connect business sold on 31 October 2024.  
 
Further details on the financial position of the Group are contained in the going concern section of the Directors’ Report on  
page 21. 
 
Loan Notes 
 
 
As part of a finance consolidation on 21 October 2019, loan notes with a principal amount of £3.5m were acquired by a MXC 
Guernsey Limited (“MXCG”), a subsidiary of MXC Capital (UK) Limited. The terms of the loan notes were revised by increasing 
the coupon to 12% per annum compound, rolled up and payable at maturity which was set at to 21 October 2024. Further details 
are provided in Note 21. 
 
 
On 29 February 2024, we agreed with MXCG that in the event that the loan notes were not repaid in October 2024 that the 
redemption date of the loan notes would be extended to 31 August 2026, in return for a fee of £550,000 for providing the extension. 
Following the sale of the discontinued operations, the loan notes were repaid in full on 31 October 2024 and so the extension was 
not executed. Further details are included in Note 28. 
 
 

 
10 
Risks and risk management  
 
Principal risks and uncertainties 
 
The Group is affected by a number of risks and uncertainties, not all of which are wholly within its control as they relate to the 
wider macroeconomic and legislative environment within which the Group operates. In addition, we have seen caution evident in 
some of our target markets due to the economic disruption over the past two years and short-term inflationary concerns. 
The Board has overall responsibility for the Group’s system of internal control and for reviewing its effectiveness. Responsibility 
for implementing sound and effective systems of internal control has been delegated by the Board to senior management. 
The purpose of the system of internal control is to manage and mitigate rather than entirely eliminate the risk of failure to achieve 
business objectives and can only provide reasonable, but not absolute, assurance against material misstatement or loss.  
The Directors have established an organisational structure with clear operating procedures, lines of responsibility and delegated 
authority. Each of the trading entities share an effective leadership team with responsibility for sales, service, people and customer 
delight. There are clear procedures for capital investment appraisal and approval, contract risk appraisal and financial reporting 
within a comprehensive financial planning and accounting framework.  
The Group’s risk register is reviewed at least on an annual basis for additions, changes and mitigation strategies. This review is 
overseen by the Chief Financial Officer, who ensures the appropriate level of action and reports by exception to the Board.  
Given the size of the Group it is not considered necessary to establish a full-time internal audit function, although internal audits 
are carried out by external consultants as part of our compliance processes for ISO9001 and ISO27001. 
The key financial risks of the Group are detailed in note 28 to the consolidated financial statements. The key non-financial risks 
that the Group faces are listed below. 
 
Non-financial risks  
The key operational risk the Group faces is the general economic outlook. The Group has chosen to invest in a sector that has 
shown resilience through the economic cycle; however, there is no guarantee that this can continue and, should there be a 
reduction in demand in this sector, then revenues, margin, profitability and cash flow could all be affected adversely.  
The following list highlights the key risks and uncertainties that the Group faces which it can seek to mitigate by a choice of 
appropriate strategies; however, this list is not intended to be exhaustive.  
Cost of living crisis 
 
The cost of living crisis has had a profound impact on the affordability of goods and services in the UK, exacerbating financial 
pressures on households across the country. The current rising costs of essential goods and services in the UK, such as housing, 
energy, and food is having negative social and economic implications on consumers and businesses and is expected to continue 
to adversely impact economic growth and productivity during 2025 Not only does this place additional financial pressure on the 
staff and customers of the Group but also reduces the level of disposable income available to support key industries that make 
up the customer base of the Group. The Group is committed to helping its employees by offering flexible remote working 
arrangements that reduce the costs of commuting and childcare and also by providing competitive salaries, health insurance 
plans, retirement and other benefits.  
 
UK economy 
The UK economy presents several risks, including inflationary pressures that can reduce consumer spending, supply chain 
disruptions affecting stock availability and costs, and fluctuating interest rates that impact financing options. Economic uncertainty, 
driven by factors such as geopolitical tensions or regulatory changes, can also weaken consumer confidence and lead to reduced 
demand. Additionally, currency volatility may affect the cost of importing goods, particularly for businesses reliant on overseas 
suppliers. Staying agile and managing costs effectively are key to mitigating these risks. 
 
Reputational risk 
 
The nature of the Group’s business is such that it provides a service which its customers depend upon and any significant or 
lengthy period of service disruption would materially affect its customers and adversely impact upon the Group’s reputation in the 
market.  
The Group constantly monitors performance and availability and responds quickly to any service outages. Wherever possible it 
ensures that there are no single points of failure in its service delivery infrastructure and where there are, these are clearly reflected 
in service levels made available to customers. 
 
Cyber Security risk 
 
Like all technology related businesses, the Group is exposed to the risk of cyber security threats that could cause financial, 
reputational, and operational impacts if it or its customers were to suffer a cyber security attack.  We seek to mitigate this risk 
ensuring that we have robust permitter defences in place and by consistently scanning network traffic for potential cyber security 
threats and vulnerabilities within the company's IT infrastructure, applications, and data.   
 
We have a well-defined incident response plan in place that outlines the steps to be taken in the event of a suspected cyber 
security threat. This includes procedures for internal and external communication, containment, eradication, and recovery. 
Assessing and mitigating cyber security risks is an ongoing process. It requires a proactive approach, regular review, and 
adaptation to new threats and vulnerabilities amidst an increase in the number of cyber security incidents in the UK. 
 
 

 
11 
Risks and risk management (continued) 
 
 
Non-financial risks (continued) 
 
Commercial risk  
The Group seeks to mitigate commercial and operational risks through operating policies, credit control procedures and strong 
relationships with customers and suppliers built on mutual trust.  
The Group does have reliance on a number of suppliers for specific IT technologies. However, in such cases it seeks, where 
possible, to have alternative resellers open to it to purchase from and it also seeks to add value through its development capability 
which should reduce the risk of supplier loss. 
 
Technology risk  
The market in which the Group operates has the potential for significant technological change, which could undermine the Group’s 
delivery capabilities.  
The Group monitors technology developments through close links with suppliers and through a team with significant experience 
and expertise in this sector. This is augmented with the addition of product specialists, who are able to more readily identify new 
trends, product developments, etc. in their sphere of excellence, where deemed necessary.  
 
Key resources  
Commensurate with an organisation of the Group’s size is the dependence placed upon certain key personnel, including executive 
and senior management who have significant experience within the Group and the IT sector and who would be difficult to replace.  
The Group continues to seek to mitigate these risks through the continued strengthening of middle management in the key areas 
of finance, operations and technology and through the use of bonuses and employee share options to incentivise and reward key 
staff.  
 
Contractual liabilities  
In instances where the Group’s services or products fail to meet agreed timescales or standards there is a risk that the Group will 
be exposed to claims for contractual liabilities as a result of failure.  
The Group seeks to mitigate these risks through the following methods:  
• 
contractual reviews prior to execution by legal advisers where the contract is material and differs from the Group’s 
standard terms and conditions;  
• 
where products or services are being resold, the Group seeks to take no additional risk by simply seeking to back terms 
and conditions from its suppliers; and  
• 
only accepting a level of contractual liability which is commensurate with insurance policies and the value of the contract.  
Regulatory compliance 
The Group provides services, some of which are in regulated markets, such as telecommunications. The Group must maintain 
compliance with applicable regulations. Regulated services may also be affected by price changes. In both cases, there is risk of 
an adverse impact on the Group’s business, financial and operational position. 
The Group carefully monitors proposed or adopted regulatory changes to assess the impact that such changes have on its 
business operations or its customers.  
Malicious activity and data protection 
The Group operates in the technology and software sector and as a result has information assets that could be compromised, 
disrupted or lost as a result of malicious activity. 
The Group operates protective equipment to defend against malicious attacks and has staff policies in place to enforce good 
practice on data security. 
Acquisitions 
Integrating acquisitions and the associated change management can take a period of time. The Group may lose existing 
customers or the customers of an acquired entity as a result of an acquisition. The Group also may lose key personnel, either 
from the acquired entity or from itself, as a result of an acquisition.  
 
The Group has an experienced management team, with a proven track record of integrating businesses and managing change. 
Appropriate due diligence is undertaken by the Company and its advisers prior to the completion of an acquisition and appropriate 
incentive schemes are put in place for certain key personnel.  
 
 
 
 

 
12 
Directors’ Duties – Section 172 Statement 
 
 
The Directors acknowledge their duty under section 172(1) (a) to (f) of the Companies Act 2006 to promote the success of the 
Group. The Directors consider, in good faith, that they have both individually and collectively acted in such a way as to promote 
the success of the Group for the benefit of all stakeholders, and in doing so have regard (amongst other matters) to: 
• 
The likely consequences of any action in the long term; 
• 
The interests of the Group’s employees; 
• 
The need to foster the Group’s business relationships with suppliers, customers and others; 
• 
The impact of the Group’s operations on the community and the environment; 
• 
The desirability of the Group to maintain a reputation for high standards of business conduct, and 
• 
The need to act fairly as between members of the Group. 
The Directors consider that the following are the Group’s key stakeholders: employees, customers, suppliers, shareholders, debt 
providers and the community. 
 
Having regard to the consequences of strategic and long term decisions 
The Directors hold regular Board meetings which are held monthly on scheduled calendar dates. The Executive Directors prepare 
Board papers that cover a full review of the Group’s financial performance, operational issues and plans and opportunities and 
threats in the external market. Each matter discussed considers the wide range of interests of stakeholders including customers, 
employees, shareholders, suppliers and competitors and ensures that the business complies with applicable laws and regulations. 
Board meetings are chaired by the Group’s non-executive Chairman, and all issues on the agenda are covered with the 
opportunity for additional matters to be raised. Matters reviewed at Board meetings include annual budgets and forecasts as well 
as consideration and approval of the interim and annual report and annual accounts. The principal decisions that arose from the 
Board meetings during the year have been included in the Chairman’s Statement (see page 2) and Financial review (see page 
6).  
 
Having regard to maintaining high standards of business conduct 
The Directors recognise the importance of operating a robust corporate governance framework to safeguard the success and 
sustainability of the business. The Board ensures that the decisions taken are legally compliant and protect the interests of 
shareholders by clearly identifying risks and promoting transparency. The Corporate Governance Report on pages 15 to 18 
demonstrates how the Board complies with the Quoted Companies Alliance Corporate Governance Code (“the QCA Code”). 
 
Having regard to the interests of the employees 
The Group strives to create a diverse and inclusive working environment where every employee feels welcome and can do their 
best work. CloudCoCo believes in the benefits of diversity and the importance of bringing a wide range of skills, experience and 
perspectives into its business. The executive Directors continually work with senior management to promote the Group’s values. 
One of the outcomes of the post pandemic era was the decision taken to offer employees the option to incorporate a remote/hybrid 
home-working model into their working week. The Group provide the necessary equipment to facilitate home working. The CEO 
regularly briefs employees on developments in the business and encourages suggestions from employees on how improvements 
to the business and working environment can be addressed. The Group operates a share options plan, providing qualifying 
employees with an aggregate of 55,029,500 performance-based share options to align colleague incentivisation with 
shareholders’ interests.  
 
Having regard to the fostering of relationships with customers and suppliers 
Customers 
CloudCoCo aims to delight its customers and this sentiment is at the heart of everything it does. The Group engages with its 
customers to understand and exceed their expectations. Updates and feedback from customers as well as operational statistics 
are regularly reported to the Board. Key achievements in the year were improved support help desk answering times and reduced 
number of open customer support tickets. We are currently investing in new technology to increase the number of ways that 
customers can contact us for support and service, including live chat and a client portal.  
 
Suppliers 
The Board takes a close interest in relations with key suppliers whose performance is crucial to our success. The Group is 
committed to ensuring the highest standards and quality across its operations and requires both its suppliers and partners to 
operate to the same high standards. The appointment of the Vendor Alliance Manager will help customers and staff gain access 
to the expertise and knowledge available from our suppliers. 
 
Having regard to the Company’s operations on the community and the environment 
The Board is mindful of the potential social and environmental impacts of the Group’s activities. The Board is committed to 
minimising the environmental effect of the Group’s activities wherever possible. As a provider of energy intensive data centre 
services to business customers, the Board are committed to ensuring that where possible it uses energy-efficient equipment, 
adopts virtualisation technology, and utilises optimised cooling systems. Whilst we are reliant on third-party suppliers to provide 
much of the infrastructure, we are committed to using partners who have a strategy to support sustainable development of 
renewable energy sources such as wind, solar, and hydro to power their data centre locations. This reduces carbon footprint and 
helps us work towards carbon neutrality. Our data centre locations are monitored continuously and are regularly assessed to 
identify areas where energy efficiency can be improved and emissions reduced. The Group recycles paper and packaging and 
uses specialist recyclers of scrap telecommunications and IT equipment. The Group makes use of technologies to minimise the 
need to travel to meetings.  

 
13 
Directors’ Duties – Section 172 Statement (continued) 
 
Having regard to the need to act fairly between members of the Group 
The Group’s intention is to behave responsibly towards all of its shareholders and treat them fairly and equally. The Group’s 
website has a section dedicated to investor matters which details amongst other things, all financial reports, press releases and 
other regulatory filings. The Board deliver trading updates to members and actively promote activities of the business using social 
media. 
 
Strategic Report 
This Strategic Report on pages 2 to 11 was approved by the Board of Directors on 30 March 2025 and signed on behalf of the 
Board of Directors by: 
 
 
 
 
 
 
 
Darron Giddens  
Chief Financial Officer 
 
 
 

 
14 
Board of Directors 
 
 
Simon Duckworth OBE DL 
Non-Executive Chairman 
 
Simon has held a number of non-executive positions in the public and private sectors. He was Chairman of Baring’s Targeted 
Return Fund for over a decade and also chaired the Association of Police and Crime Commissioners. He also served as a Non-
Executive Director of Fidelity’s flagship European Investment Trust, Fidelity European Values plc, for a decade, and has sat on 
the boards of a number of AIM-quoted companies as a non-executive director, including Accumuli plc from 2010 until its sale to 
NCC plc in 2015.  
 
A Cambridge graduate, Simon is a former Chairman of the City of London Police Authority, who chaired the Economic Crime 
Board of the City of London Police and was the Senior Non-Executive Board Member at the Serious Fraud Office until 
December 2019. Simon has served on a number of Home Office committees and helped to design the National Crime Agency. 
Simon is a senior member of the City of London Corporation, and an active Army reservist.  
 
Simon is Chair of the Remuneration Committee and the Audit Committee. 
 
 
Darron Giddens 
Chief Financial Officer 
 
Darron qualified as a Chartered Management Accountant with Gan Life & Pensions plc and has subsequently worked in the IT 
and Telecommunications industry for over 25 years and holds an MBA from Aston University. During his career, Darron has 
gained experience in corporate finance, IT systems and corporate strategy work. Prior to his appointment as CFO in June 2021 
Darron was Finance Director for the various trading businesses within the Group for a number of years, and has overseen the 
acquisition, integration and disposal of a number companies into the Group. 
Darron joined the Board as Chief Financial Officer on 9 June 2021. 
 
 

 
15 
Corporate governance report 
 
 
 
CloudCoCo Group plc (the “Company”) is committed to operating proper standards of good corporate governance and has 
established a corporate governance model based on the key principles of the Quoted Companies Alliance Corporate Governance 
Code (“QCA Code”). Following the disposal of our IT services business, our focus has shifted to growing our e-commerce platform 
and providing IT hardware and components to both business and consumer customers. 
 
 
The Company operates a business model and growth strategy that promotes the generation of shareholder value through the 
growth and retention of recurring revenue streams. The Company promotes professionalism, openness, honesty and integrity 
between its customers, staff, shareholders and suppliers. 
The following outlines how the Company addresses the ten broad governing principles defined in the QCA Code. The Non-
Executive Chairman is responsible for corporate governance and the overall leadership of the Board and ensuring its 
effectiveness. 
Principle 1 – Establish a strategy and business model which promote long-term value for shareholders. 
 
Goals: 
As a public company we are focused on delivering value for both our shareholders and customers and have three goals that drive 
our business: 
• 
Deliver shareholder value 
• 
Provide high levels of customer satisfaction 
• 
Differentiate our service through expertise, innovation and successful execution of solutions 
 
Purpose: 
The purpose of the business is to generate shareholder value through the profitable delivery of IT hardware, components, and 
related products via our e-commerce platform. We aim to provide customers with a seamless online experience and ensure they 
have access to high-quality products at competitive prices. 
 
 
Strategy:  
The Company currently delivers IT and communication solutions to business customers by leveraging strong partnerships and a 
single operating platform established from the integration of several businesses. Our strategy is to: 
• 
Partner with the best public cloud and application providers 
• 
Cross-sell IT and telephony services to customers 
• 
Expand our e-commerce platform through SEO, digital marketing, and partnerships. 
• 
Broaden our product offering to meet the growing demand from the UK gaming community. 
• 
Leverage our expertise to provide personalised service and support to customers. 
• 
Optimise operational efficiencies to improve profitability. 
• 
Focus on growing our recurring revenues through organic growth 
• 
Develop and expand an innovative portfolio of solutions 
• 
Stay close to the customer, small enough to care and large enough to cope 
 
Principle 2 – Seek to understand and meet shareholder needs and expectations. 
 
The Company is committed to open communication with all its shareholders. The Chairman and Chief Financial Officer are 
primarily responsible for investor relations. 
The Company values the views of its shareholders and recognises their interest in the Group’s strategy and performance, Board 
membership and quality of management. The Company believes it is important to explain business developments and financial 
results to its shareholders, to understand shareholder concerns, and to ensure that suitable arrangements are in place to ensure 
a balanced understanding of the issues and concerns of major shareholders. 
The principal method of communication with private investors is via the Company’s Annual Report and Accounts, Interim Reports, 
the Annual General Meeting and other relevant announcements that are maintained on the Group’s investor website, 
www.cloudcoco.co.uk. As appropriate, business-related announcements may also be published there if the Group considers them 
to be of significant interest to shareholders. The Company promotes the activities and services of the group through regular 
updates via social media. 
Shareholders are given the opportunity to raise questions at the Annual General Meeting and the Directors are available both 
before and after the meeting for further discussion with shareholders. The Annual General Meeting is used to communicate with 
all shareholder and investor groups, and they are encouraged to participate. The Chairs of the Audit and Remuneration 
Committees are available to answer questions. Separate resolutions are proposed on each issue so that they can be given proper 
consideration and there are resolutions to receive the Annual Report and Accounts and the report on Directors’ remuneration.  
Meetings are offered to major institutional shareholders to discuss strategy, financial performance and investment activity 
immediately after the full year and interim results announcements. The non-executive Directors are available to meet with major 
shareholders if such meetings are required. Feedback from such meetings with shareholders is provided to the Board to ensure 
that the Directors have a balanced understanding of the issues and concerns of major shareholders. 
The Board receives share register analysis reports to monitor the Company’s shareholder base and help identify the types of 
investors on the register. 

 
16 
Corporate governance report (continued) 
 
 
Principle 3 – Take into account wider stakeholder and social responsibilities and their implications for long-term success. 
 
The Company recognises that its stakeholders now primarily include customers purchasing IT hardware online, suppliers and 
partners supporting the e-commerce platform, employees, and shareholders. 
Management prioritises its relationships with customers and staff and effort is directed to ensuring they are managed 
appropriately. Regular reviews are undertaken to ensure any issues are addressed promptly. 
The Company records and regularly reviews customer service levels. There is a feedback system in place representing customer 
success, the results of which are measured and acted upon to ensure the drive for constant improvement is met. 
The Company’s internal stakeholders are its employees. The Group is committed to employment policies which follow best 
practice, based on equal opportunities for all employees, irrespective of sex, gender reassignment, race, disability, sexual 
orientation, pregnancy and/or maternity, marital or civil partner status, religion or belief or age. 
Employee involvement in the Group is encouraged, as achieving a common awareness on the part of all employees of the financial 
and economic factors affecting the Group plays a major role in maintaining good relations with them. Employees receive regular 
updates from the Chief Executive Officer on the Company’s progress and new initiatives via monthly staff updates and regular 
town hall meetings, which offers an opportunity for them to raise queries or issues. Employees are also surveyed on a regular 
basis to measure satisfaction and solicit feedback to improve the business. 
 
 
E-commerce businesses face data protection and cybersecurity risks, including potential data breaches, unauthorised access to 
customer payment information, and compliance challenges with regulations such as GDPR and PCI-DSS, necessitating robust 
encryption, multi-factor authentication, and continuous monitoring to safeguard sensitive data. We manage this with our global 
payment partners and do not keep any customer payment information on our internal systems. 
 
 
As a result of feedback received during the year we have increased the availability of online training resources to staff members 
and offer personal development sessions to employees to help identify their strengths and weaknesses, set goals for their 
professional growth, and create a roadmap for achieving those goals.  
 
 
Principle 4 – Embed effective risk management, considering both opportunities and threats, throughout the organisation. 
 
The Board has established a risk register relating to the Company’s business. At least annually, it meets to consider the 
appropriateness of the risks identified and the mitigating action taken by management on a risk by risk basis focusing on those 
deemed most critical. The Company has ISO9001 and ISO27001 procedures in place and regularly manages and updates a 
Quality Management System to manage risks by providing a standardised framework for managing processes, identifying 
potential risks, implementing controls to mitigate risks, encouraging continuous improvement, and ensuring compliance with 
regulatory requirements. 
For further details of the Company’s approach to risk and its management, please refer to the Risks and Risk Management section 
of the Strategic Report as set out above. 
The Board has also set out a policy defining the Group’s compliance, procedures and position regarding the prevention of the 
facilitation of tax evasion as defined by the Criminal Finances Act 2017. 
Principle 5 – Maintain the Board as a well-functioning, balanced team led by the Chair.  
 
The Board currently consists of one Executive Director and one Non-Executive Director. Given the streamlined nature of the 
business, the Board believes that this composition is appropriate for the Group’s size and complexity. The Board continues to 
seek opportunities to enhance its capabilities through additional appointments as needed. In May 2024, the Board appointed a 
consultant to the Board, who acted as Interim CEO until November 2024. The non-executive director is expected to devote a 
minimum of one day per month to the Group’s business, plus any additional time which may be required to fulfil their duties. In 
November 2024, the Board appointed Peter Nailer as Managing Director of the trading businesses. This is not a plc Board 
appointment. 
The Chairman leads the meetings of the board and acts in a conciliatory role when members of the Board differ. The Board directs 
the Group’s activities in an effective manner through regular monthly board meetings and monitors performance through timely 
and relevant reporting procedures which enable risks to be assessed and managed. During this financial year, 12 monthly board 
meetings were held with all Directors then in office present in person or via conference call. 
Operational management of the Group is delegated to the Senior Management Team, who meet regularly with the Chief Executive 
Officer and Chief Financial Officer to review current business performance, sales activity, operational projects, customer service, 
human resourcing matters and other day to day activities. 
Detailed Board packs include information on all revenue streams and financial performance and are circulated ahead of Board 
meetings. Key issues are highlighted and explained, providing Board members with sufficient information to enable a relevant 
discussion in the Board meeting. The Managing Director of the trading business and the Chief Financial Officer attend the 
Company’s senior management meetings and updates the Board accordingly on any issues and developments. 
 
 

 
17 
Corporate governance report (continued) 
 
Principle 6 – Ensure that between them the directors have the necessary up-to-date experience, skills and capabilities. 
 
The Board members and their relevant experience and skills are detailed on page 14. The Non-Executive Chairman believes that, 
as a whole, the Board has a suitable mix of skills and competencies covering all essential disciplines bringing a balanced 
perspective that is beneficial both strategically and operationally and will enable the Company to deliver its strategy. 
The Board currently consists of one executive director, with a new CEO to be appointed and one independent non-executive 
director, Simon Duckworth. The nature of the Company’s business requires the Directors to keep their skillset up to date by, inter 
alia, attending seminars, conference and industry events. Directors seek feedback from their colleagues, employees, and other 
stakeholders in addition to reading industry publications and networking. 
 
The Board recognises the value of adding e-commerce expertise at the non-executive level but intends to make such an 
appointment only once a clear and actionable growth strategy for the e-commerce and direct sales business has been established. 
The e-commerce and direct sales businesses is currently managed by Peter Nailer, who was appointed Managing Director of the 
trading business in November 2024. 
In addition to the support provided by the Company’s retained professional advisers (Nominated Adviser, lawyers, auditor and 
M&A adviser), external consultants are engaged when needed to advise on any relevant matters. External advisers attend Board 
meetings or committee meetings as invited by the Non-Executive Chairman to report and/or discuss specific matters relevant to 
the Company. 
Departure from the code 
The Group recognises that since Tom Black stood down at the Annual General Meeting in March 2020, that there have not been 
two independent directors. However, with an experienced independent Chairman supported, where needed, by retained 
professional advisers, it is considered the current composition of the Board is appropriate.  
 
Principle 7 – Evaluate Board performance based on clear and relevant objectives, seeking continuous improvement. 
Board performance effectiveness process 
The Chairman is responsible for the regular evaluation of the Board’s performance and that of its committees and individual 
Directors. 
Board meetings are collaborative and inclusive environments where members are encouraged to participate in the meeting by 
asking questions, sharing opinions, challenging others and providing input. Board effectiveness is discussed and feedback is 
considered during regular monthly board-meetings across a number of parameters including: 
• 
setting, guiding and monitoring group strategy; 
• 
standard of internal reporting; 
• 
channels of communication; 
• 
support of management with appropriate challenge; 
• 
structure and effectiveness of meetings; 
• 
appropriate use of external advisors; 
• 
quality debate and appropriate preparation; 
• 
compliance with governance, legislation and regulation; 
• 
focus on future vs past; and 
• 
skills of board members. 
 
The Board intend to carry out further internal evaluations during 2024. 
Succession planning and Board appointments 
The Remuneration Committee meets as and when necessary to consider the appointment of new executive and non-executive 
directors, although the Board as a whole takes responsibility for succession planning. Board members all have appropriate notice 
periods so that if a Board member indicates his/her intention to step down, there is sufficient time to appoint a replacement, 
whether internal or external. 
Each director is required to offer themselves for re-election at least once every three years as per the Company’s Articles of 
Association.  
Board appointments are made after consultation with advisers including the Nominated Adviser who undertakes due diligence on 
all new potential Board candidates. 
Principle 8 – Promote a corporate culture that is based on ethical values and behaviours. 
 
The Board recognises that core values provide a framework which influences every level of the Group. Under guidance from the 
Board, the Chief Executive Officer takes the lead in developing and promoting the corporate culture and ensures that employees 
understand the business values and behaviours required to ensure that we perform as one team to deliver our business goals 
and maintain good employee relations. Our values and behaviours are communicated to all employees throughout the year via 
its intranet and a series of company-wide meetings and briefings. Employee engagement and consultation is encouraged through 
surveys, polls and by providing feedback from colleagues and customers instantaneously. Our core values are reinforced regularly 
through various means, such as recognition, rewards, and promotions. Employees who exemplify the core values are 
acknowledged and celebrated. The senior management team are encouraged to lead by example and to demonstrate the core 
values when making decisions. Qualifying employees are also awarded incentive based share options. 

 
18 
Corporate governance report (continued) 
 
 
The Company’s environmental and health and safety policies are as follows: 
Environmental policy 
The Group acknowledges the importance of environmental matters and where possible uses environmentally friendly policies in 
its offices, such as recycling and energy-efficient practices. 
Health and safety 
The Group aims to provide and maintain a safe working environment for all colleagues and visitors to its premises, and to comply 
with all relevant UK health and safety legislation. Health and safety matters are delegated to representatives within the business, 
who can raise any issues arising via a number of means, including the corporate risk register whose highest rated risks are 
reviewed periodically by the Board.  
 
The Board recognises the importance of ethical supply chain management in maintaining responsible business practices and 
fostering trust with our customers. As we scale our e-commerce operations, we are committed to ensuring that our supply chain 
aligns with our values of sustainability, fairness, and transparency. 
 
 
Principle 9 – Maintain governance structures and processes that are fit for purpose and support good decision-making by the 
Board.  
On behalf of the Board, the Chief Financial Officer has overall responsibility for managing the day to day operations of the 
Company and the Board as a whole is responsible for monitoring performance against the Company’s goals and objectives. The 
individual Board members’ specific responsibilities, contributions and skills are set out on page 14. 
The Board has established two standing Committees, the Audit Committee and the Remuneration Committee. A nominations 
committee would be established should it be required. Simon Duckworth is Chair of the Remuneration Committee and the Audit 
Committee. Terms of reference for the Committees are available on the Company’s website. 
Departure from the code 
The Group recognises that since Tom Black stood down at the Annual General Meeting in March 2020, that there have not been 
two independent directors in terms of the composition of its Board and Committees. However, the Chair of each Committee is 
considered experienced and capable of ensuring proper governance is maintained. 
Principle 10 – Communicate how the company is governed and is performing by maintaining a dialogue with shareholders and 
other relevant stakeholders. 
 
The Company maintains a regular dialogue with key stakeholders including shareholders to enable interested parties to make 
informed decisions about the Group and its performance. 
Historical annual reports and notices of general meetings can be found in the Financial Reports section of the Group’s website. 
The Board discloses the results of Annual General Meetings and these can be found in the Regulatory News section of the 
website.  
The Audit Committee meets at least twice a year, although the Company’s Auditors or any member of the Audit Committee may 
request a meeting at any time, should they consider that one is necessary. The role of the Audit Committee is to make 
recommendations to the directors and shareholders, in relation to the appointment, re-appointment and removal of the Company’s 
Auditors and to approve their remuneration and terms of engagement. Prior to the commencement of each annual or interim audit, 
the Audit Committee will discuss and agree the nature and scope of the audit with the Auditors and in discussion with them, will 
monitor the integrity of the financial statements of the Group and approve any formal announcements relating to the Company’s 
financial performance. 
The Audit Committee develops and implements policies on the engagement of the Auditors to supply non-audit services and will 
report to the Directors, identifying any matters where the Audit Committee considers that action or improvement is needed, making 
recommendations as to the steps to be taken. 
The Audit Committee is authorised by the Board to investigate any activity within its terms of reference and may seek information 
it requires from any employee of the Company. The Audit Committee may seek outside professional advice at the cost of the 
Company, in order to secure any relevant experience or expertise it considers necessary to fulfil its duties. 
The terms of reference of the Remuneration Committee and its report can be found below. 
 
 

 
19 
Remuneration report  
 
 
As the Group is AIM registered it is not required by company law to prepare a Remuneration Report. The information in this report 
has been provided on a voluntary basis and has not been audited except where indicated.  
Remuneration Committee 
The Remuneration Committee determines, on behalf of the Board, the Group’s policy for executive remuneration and the individual 
remuneration packages for the Executive Directors. In setting the Group’s remuneration policy, the Remuneration Committee 
considers a number of factors, including the following: 
• 
salaries and benefits available to Executive Directors of comparable companies; 
• 
the need to attract and retain Executives of an appropriate calibre; and 
• 
the need to ensure continued commitment of Executives to the Group’s success through appropriate incentive schemes. 
The Committee meets at least once a year. 
Remuneration of Executive Directors 
The fees paid to the Executive Directors are determined by the Board. Mark Halpin and Darron Giddens have service contracts 
with the Company terminable on six-months’ notice. Mark Halpin resigned as a director on 29 April 2024, with his service 
contracted terminated in accordance with the 6 months’ notice period. 
 
Remuneration of Non-Executive Directors 
The fees paid to the Non-Executive Directors are determined by the Board. They are not entitled to receive any bonus or other 
benefits. Non-Executive Directors’ letters of appointment are on a three-month rolling basis. 
Directors’ remuneration (Audited information) 
Details of individual Directors’ emoluments for the year (excluding employer’s National Insurance contributions) are as follows: 
Fees and salaries 
Other benefits
Totals
2024 
£’000 
2023
£’000
2024
£’000
2023
£’000
2024
£’000
2023 
£’000 
Non-Executive 
 
 
S Duckworth 
43 
43
—
—
43
43 
J Collighan (resigned 30 June 2024) 1 
29 
39
—
—
29
39 
A Mills (resigned 17 May 2024) 2 
48 
43
—
—
48
43 
Executive 
 
 
M Halpin (resigned 29 April 2024)  
96 
160
13
13
109
173 
D Giddens  
100 
105
5
5
105
110 
Total 
316 
390
18
18
334
408 
 
Other benefits include £2,900 (FY23: £4,500) in respect of pension contributions for M Halpin and £3,000 (FY23: £3,000) in 
respect of pension contributions for D Giddens. Additional benefits for M Halpin relate to company car fees of £11,500 (FY23: 
£7,000) and private health insurance premiums of £1,149. Additional benefits for D Giddens relate to private health insurance 
premiums. 
 
 
1. Fees in relation to J Collighan were paid to MXC Capital Advisory Limited (see note 25).  
2. A Mills fees includes £8,000 (FY23: £9,000) of payments relating to Group subsidiaries.  
 
Directors’ interests in shares (Audited Information) 
The interests of Directors (including connected parties) during the year in the Ordinary Shares of the Company at 30 September 
2024 together with their interests as of 30 September 2023 were as follows: 
Name of Director 
30 September 
2024
Number
30 September 
2023 
Number 
S Duckworth and Lady C Duckworth 
25,850,000
25,850,000 
A Mills 
32,724,088
32,724,088 
M Halpin3 and C Halpin 
140,713,578 140,713,578 
D Giddens 
2,946,150
2,946,150 
 
MXC Advisory Limited, who provides the services of Jill Collighan, is a wholly owned subsidiary of MXC Guernsey Limited, which 
had a 10.6% holding in the shares of the Company at 30 September 2024.  
 
 

 
20 
Remuneration report (continued) 
 
 
Directors’ interests in share options (Audited information)   
 
Two directors who held office during the period held options over the Ordinary Shares of the Company as follows: 
2024
2023 
Mark Halpin – Chief Executive Officer (resigned 29 April 2024) 
22,200,000
22,200,000 
Darron Giddens – Chief Financial Officer 
7,000,000
7,000,000 
 
On 19 August 2022 the Company granted options over 14,700,000 shares to Mark Halpin. As a member of the Concert Party 
formed when the Company acquired the share capital of CloudCoCo Limited on 19 October 2019, the new options granted to 
Mark Halpin carry further restrictions in that whilst the Concert Party, of which Mark is part, holds between 30 and 50 per cent of 
the share capital of the Company, these new options cannot be exercised without triggering the provisions of Rule 9 of the 
Takeover Code.   
 
These restrictions do not apply to the 7,500,000 existing options granted to Mark Halpin on 20 November 2020, which form part 
of the Concert Party Options issued and approved by the Takeover Panel at a time when the Concert Party held more than 50 
per cent of the Company’s issued share capital. Whilst Mark Halpin resigned as a director on 29 April 2024, the share options he 
holds in the Company continue to be exercisable under the terms of the share option scheme.  
 
 
All share options in place at 30 September 2024 have been granted under the terms of the Company’s approved EMI share option 
scheme. Further details of share options can be found in note 7. 
 
By order of the Board 
 
 
 
 
 
 
Simon Duckworth  
Chairman, Remuneration Committee 
30 March 2025 
 
 

 
21 
Directors’ report 
 
 
The Directors present their Annual Report, together with the financial statements and Independent Auditor’s report, for the year 
ended 30 September 2024 for CloudCoCo Group plc, company number 05259846. 
Principal activities 
 
The principal activity of the Group is the provision of IT and communications solutions predominantly to UK based businesses. 
Further information can be found in the Strategic Report on pages 2 to 13. 
Results and dividends 
The Group’s loss on ordinary activities after taxation was £3.2 million (FY23: loss of £2.1 million). The audited financial statements 
of the Group are set out on pages 31 to 55. The Directors do not propose a dividend for the year ended 30 September 2024 
(FY23: £nil). 
Strategic review 
The information required by schedule 7 of the Large and Medium-sized Companies and Groups (Accounts and Reports) 
Regulations 2008, including likely future developments and trading outlook, has been included in the separate Strategic Report 
on pages 2 to 13 in accordance with section 414C (11) of the Companies Act 2006 (Strategic Report and Directors’ Reports) 
Regulations 2013. 
 
Going concern  
The Group had negative net assets at 30 September 2024 totalling £2.1 million (2023: positive £1.0 million). However, as detailed 
in Note 28 the Group sold CloudCoCo Limited and CloudCoCo Connect Limited on 31 October 2024 for initial consideration of 
£7.75 million, which replenished the Group’s cash reserves and facilitated the full repayment of the MXC Loan Notes, leaving the 
Company free from long-term debt. This transaction has significantly strengthened the Group’s financial position, reducing credit 
risk due to the more immediate cash cycle associated with the e-commerce business. 
 
 
The Group remains committed to its key objectives of increasing sales, reducing costs, and returning to net cash generation at 
the Group level as described in the Strategic Report. 
 
The Group continues to trade through its e-commerce platform (morecoco.co.uk) and outsourced procurement businesses, which 
the Directors believe provide opportunities for growth. The continuing e-commerce business and the re-focus on the Systems 
Assurance business is expected to generate a positive contribution towards Plc costs, which have been reduced following the 
restructuring. The Group remains committed to its key objectives of increasing sales, reducing costs, and returning to net cash 
generation. 
 
The key operational risks the Group faces include the general UK economic outlook, rising borrowing costs, and high inflation, 
which could impact consumer spending and investment in IT infrastructure. However, the Directors remain confident in the e-
commerce, IT hardware, and gaming components markets and have taken measures to reduce ongoing operational costs, 
ensuring that cash reserves can sustain the business going forward. 
 
In assessing the Group’s ability to continue as a going concern, the Directors have reviewed forecast sales growth, budgets, and 
cash projections for the period to 31 March 2026, including sensitivity analysis on key assumptions such as the potential impact 
of reduced sales or slower cash receipts. Based on these assumptions, the Directors have reasonable expectations that the 
Group and the Company have adequate resources to continue operations for at least one year from the date of approval of these 
financial statements and accordingly continue to adopt the going concern basis in preparing these financial statements. 
 
 
Directors 
The present membership of the Board is as follows:  
  
Simon Duckworth, Non-Executive Chairman 
Darron Giddens, Chief Financial Officer 
 
Darron Giddens will be offering himself for re-election at the forthcoming Annual General Meeting.  
 
The biographical details of the current Directors of the Company are given on page 14. 
Details of Directors’ interests in the Company’s shares, service contracts and remuneration are set out in the Directors’  
Remuneration Report on pages 19 and 20. 
Fees in relation to Jill Collighan (a former Director of the company) were paid to MXC Advisory Limited a subsidiary of MXC 
Guernsey Limited which has a 10.6% holding in the shares of the Company (shareholding at 30 September 2024: 10.6%) and 
which holds loan notes in the Company to the value of £6.1 million at the date of signing these accounts. The loan notes were 
repaid in full on 31 October 2024, further details in Note 28. No other Director had a material interest in any significant contract 
with the Company or any of its subsidiaries during the year. 

 
22 
Directors’ report (continued) 
 
 
Directors (continued) 
 
The Company maintains liability insurance for its Directors and Officers. The Directors and Officers have also been granted 
a qualifying third-party indemnity provision under the Companies Act 2006. That indemnity provision has been in force throughout 
the year and remains in force at the date of this report. 
Substantial shareholdings 
As at 30 March 2025, the following substantial shareholding interests had been notified to the Company. These balances also 
reflect the holding at 30 September 2024. 
  
Number of ordinary shares 
Percentage held 
Mark Halpin (CEO) and Caroline Halpin 
140,713,578 
19.93% 
Mark Ward 
110,000,000 
15.58% 
MXC Capital Limited 
75,066,275 
10.63% 
Hargreaves Lansdown Asset Management Limited  
38,500,000 
5.45% 
Andy Mills (Non-Executive Director) 
32,724,088 
4.63% 
Simon Duckworth (Non-Executive Chairman) and Lady Caroline Duckworth 
25,850,000 
3.66% 
 
Share options and Long Term Incentive Plan 
The Company had 52,613,250 (FY23: 55,029,500) share options in issue at 31 October 2024 in which qualifying colleagues were 
awarded options to encourage shared ownership and enhance retention, recruitment and incentivisation across the business. No 
additional share options were issued during the financial year ending 30 September 2024.  
 
Following the sale of the discontinued operations in October 2024, a further 18,053,250 share options lapsed as a result of 
employees leaving the CloudCoCo Group. This resulted in there being 34,560,000 share options in issue as at 30 March 2025, 
representing 4.89% of the issued share capital. 
 
 
All share options have an exercise price of 1 pence per Ordinary Share and can be exercised at various dates between now 
and 19 August 2032 in the event the Company’s share price being greater than 2 pence per Ordinary Share at the date of 
exercise or otherwise if there is a qualifying transaction, thereby aligning the interests of recipients with those of shareholders. 
Details of the share options remaining in force can be found in Note 7 to the consolidated financial statements.  
 
In 2017, the Group established a long term incentive plan (“LTIP”) to reward shareholder value generated reflected by a share 
price above 4.2p pence per share. Whilst active, the scheme holds no current value to its members or liability to the Group. 
 
Share warrants 
During FY22, the Company issued 4,000,000 share warrants to the vendors of Systems Assurance Limited, giving them the right 
to subscribe in cash for Ordinary Shares in the Group, at a Subscription Price of 1.5p per Ordinary Share, subject to certain pre-
conditions during the ten-year period Exercise Period, commencing 3 March 2022. Further details are provided in Note 7 to the 
consolidated financial statements. No share warrants were issued during FY24 
 
Corporate Governance 
The Company recognises the importance of operating a robust corporate governance policy to give stakeholders confidence that 
that the company is managed in an effective, transparent, and accountable manner. The Corporate Governance statement on 
pages 14 to 18 is included in this report by cross reference. 
 
 
Post balance sheet events 
On 31 October 2024, the Company sold its interest in CloudCoCo Limited and CloudCoCo Connect Limited, initially raising £7.75 
million of cash of which £6.2 million was immediately used to repay the MXCG loan notes in order to avoid further costs for 
extending the loan note term. See note 28 for further details. 
 
 
Financial risk management and objectives 
Details of the financial risk management policies and objectives are contained in Note 27 to the consolidated financial statements. 
Equal Opportunities 
The Group is an equal opportunities employer and promotes an environment free from discrimination, harassment and 
victimisation, where everyone receives equal opportunities and career development regardless of age, gender, nationality, ethnic 
origin, religion, marital status, sexual orientation or disability. All decisions relating to employment practices are objective, free 
from bias and based solely upon work criteria and individual merit. 
 
The Group gives full and fair consideration to applications for employment from disabled people and encourages and assists the 
recruitment, training, career development and promotion of disabled people. The Group endeavours to retain and adjust the 
environment of employees who become disabled during the course of their employment.  
 
 
 

 
23 
Directors’ report (continued) 
 
 
Awareness of relevant audit information 
Each of the Directors who held office at the date of approval of this Directors’ Report confirms that, so far as they are aware: 
• 
there is no relevant audit information of which the Auditor is unaware; and 
• 
the Directors have taken all the steps they ought to have taken to make themselves aware of any relevant audit 
information and to establish that the Auditor is aware of that information. 
 
Annual General Meeting 
The Annual General Meeting will be held on 28 April 2025 at 12:30 p.m. 
Notice of the Annual General Meeting will be sent to shareholders on 31 March 2025. 
Independent Auditor 
Barnes Roffe LLP, will be proposed for reappointment as the Group’s auditor in accordance with section 485 of the Companies 
Act 2006.  
 
 
By order of the Board 
 
 
 
 
 
 
 
Darron Giddens  
Company Secretary 
30 March 2025 
 

 
24 
Statement of Directors’ responsibilities 
 
 
The Directors are responsible for preparing the Strategic Report, Directors Report and the financial statements in accordance 
with applicable law and regulations. 
Company law requires the Directors to prepare Group and company financial statements for each financial year. The Directors 
have elected under company law and are required by the AIM Rules of the London Stock Exchange to prepare the Group financial 
statements in accordance with UK-adopted international accounting standards. The Directors have elected under company law 
to prepare the Company financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United 
Kingdom Accounting Standards and applicable law). 
 
The Group financial statements are required by law and UK-adopted international accounting standards to present fairly the 
financial position and performance of the Group. The Companies Act 2006 provides in relation to such financial statements that 
references in the relevant part of that Act to financial statements giving a true and fair view are references to their achieving a fair 
presentation. 
 
Under company law the Directors must not approve the financial statements unless they are satisfied that they give a true and 
fair view of the state of affairs of the Group and the Company and of the profit or loss of the Group for that period.  
In preparing each of the Group and Company financial statements, the Directors are required to: 
• 
select suitable accounting policies and then apply them consistently; 
• 
make judgements and accounting estimates that are reasonable and prudent; 
• 
for the Group financial statements, state whether they have been prepared in accordance with UK-adopted international 
accounting standards.  
• 
Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the group and the 
company will continue in business. 
The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Group’s and 
Company’s transactions, disclose with reasonable accuracy at any time the financial position of the Group and Company and 
enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for 
safeguarding the assets of the Group and the Company and hence for taking reasonable steps for the prevention and detection 
of fraud and other irregularities. 
The directors are responsible for the maintenance and integrity of the corporate and financial information included on the 
CloudCoCo Group plc website. Legislation in the United Kingdom governing the preparation and dissemination of the accounts 
and other information included in annual reports may differ from legislation in other jurisdictions. 
 
 
 
 

 
25 
Independent Auditor’s report to the members of CloudCoCo Group plc 
 
 
Opinion 
We have audited the financial statements of CloudCoCo Group PLC (the 'parent company') and its subsidiaries (the 'group') for 
the year ended 30 September 2024, which comprise the group Statement of comprehensive income, the group and company 
Balance sheets, the group Statement of cash flows, the group and company Statement of changes in equity and the related notes, 
including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation 
is applicable law and United Kingdom Accounting Standards, including UK adopted International Accounting Standards applicable 
in the UK and Republic of Ireland' (United Kingdom Generally Accepted Accounting Practice). 
In our opinion: 
• 
the financial statements give a true and fair view of the state of the group’s and of the parent company’s affairs as at  
  
30 September 2024 and of the group’s loss for the year then ended; 
• 
the group financial statements have been properly prepared in accordance with UK-adopted International Accounting  
  
Standards; 
• 
the parent company financial statements have been properly prepared in accordance with UK-adopted International  
  
Accounting Standards and as applied in accordance with the Companies Act 2006; and 
• 
the financial statements have been prepared in accordance with the requirements of the Companies Act 2006. 
Basis for opinion 
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our 
responsibilities under those standards are further described in the Auditors' responsibilities for the audit of the financial statements 
section of our report. We are independent of the group in accordance with the ethical requirements that are relevant to our audit 
of the financial statements in the United Kingdom, including the Financial Reporting Council's Ethical Standard and we have 
fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have 
obtained is sufficient and appropriate to provide a basis for our opinion. 
Key audit matters 
Group 
•  Carrying value of goodwill and other intangible assets 
•  Accounting for leases under IFRS16 specifically surrounding the accounting for Data  
   Centre Leases 
•  Going concern 
•  Accounting for assets held for sale under IFRS 5 Discontinued operations and assets held 
for sale  
Parent Company  
•  Impairment of Intercompany receivables 
  
Materiality 
Group 
•   Overall materiality: £198,400 (2023: £195,000) 
•   Performance materiality: £148,800 (2023: £150,000) 
Parent Company 
•   Overall materiality: £72,600 (2023: £42,000) 
•   Performance materiality: £54,500 (2023: £31,500) 
Scope 
Our audit procedures covered 100% of revenue, 99% of total assets and 99% of loss before 
tax. 
 
Key audit matters 
Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the group financial 
statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to 
fraud) we identified, including those which had the greatest effect on the overall audit strategy, the allocation of resources in the 
audit and directing the efforts of the engagement team. These matters were addressed in the context of our audit of the group 
financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters. 
 
 
 

 
26 
Independent Auditor’s report to the members of CloudCoCo Group plc 
(continued) 
 
 
Key Audit Matter 
How the scope of our audit addressed the key audit mater 
Carrying value of goodwill and other 
intangible assets 
 
The carrying value of goodwill and other 
intangible assets as at 30 September 2024  are 
£253k and £546k respectively. 
 
The carrying value of goodwill in accordance 
with IAS36 is required to be tested for annual 
impairment along with whether there is any 
indication of impairment of the other intangibles. 
The measurement of the recoverable amount 
requires the preparation of detailed cash flow 
forecasts that are subject to a number of highly 
sensitive assumptions surrounding the future 
trade of the Group. 
 
We obtained from management their impairment analysis and was 
prepared on a Discounted Cash Flow basis. We tested the underlying 
methodology and calculations based on the initial assumptions utilised to 
ensure they were consistent with requirements of IAS36. 
 
We challenged the assumptions of which the following are deemed as 
being the highest risk: 
• 
WACC 
• 
Growth Rates 
• 
Length of Forecast 
• 
Future EBITDA 
We evaluated critically the assumptions by reworking the calculations and 
challenged management by: 
 
• 
Comparing the model to the actual performance for the year 
ended 30 September 2024 
• 
Comparing the assumptions of the prior year to the actual 
performance of the year ended 30 September 2024 
• 
Comparing the assumptions used in the prior year to the current 
year to identify any changes and obtaining explanations from 
management 
• 
Performing sensitivity analysis on key assumptions 
• 
Recalculating the WACC and comparing the rates used.  
• 
Comparing the recoverable amount calculated by management to 
the market capitalisation of the group 
• 
Comparison of the outcome to reports prepared by external 
advisors  
We also assessed whether the management’s assertion that the testing of 
impairment was performed at the lowest level of assets that are capable of 
generating independent cash flows was appropriate. We concluded that 
goodwill and other intangibles are not materially misstated. 
Accounting 
for 
leases 
under 
IFRS16 
specifically surrounding the accounting for 
Data Centre Leases 
 
CloudCoCo 
Connect 
Limited 
enters 
into 
arrangements for data centre providers for the 
use of rack space. Management analysed the 
terms 
of 
the 
arrangements 
and 
applied 
judgement in assessing whether they provide 
control over the assets in accordance with 
IFRS16 Leases. The total value as at 30 
September 2024 of these leases is £0.8m. 
 
The measurement of the right of use asset 
required the use of judgement in assessing the 
length of term that the company is committed to 
and the applicable discount rate. 
We inspected the agreements for the data centres to understand the terms 
relating to the use of the assets and the rights of the company and the 
ability to terminate. 
 
We assessed whether the group’s policy in respect of short leases was 
consistent with the requirements of IFRS16. 
 
We challenged the assumptions and the rate used to discount the right of 
use asset and lease liability by comparison to previously used rates and 
market data. 
 
The models were tested for data integrity and accuracy. 
 
A sample of invoices was reviewed to confirm the accuracy of the provision 
with a sample of locations tested to income to confirm there are no 
unrecognised onerous contracts. 
Impairment of Intercompany receivables 
 
At 30 September 2024 the parent company has 
receivable balances due from its subsidiary 
undertakings with a value of £8.02m. However 
the group reported an operating loss of £2.3m. 
This increases the risk that the balance may not 
be recoverable. 
 
The underlying assumption is that the subsidiary companies will be able to 
repay amounts up to its own net assets and an impairment is recognised 
to reduce the carrying value to that of the Group Net Assets. 
 
We have reviewed these assertions and forecasts to ensure there is no 
further funds that can be repaid. We challenged the assumptions utilised 
and performed sensitivity analysis on the assumptions to assess the impact 
of changes in assumptions regarding the cash flows. 

 
27 
Independent Auditor’s report to the members of CloudCoCo Group plc 
(continued) 
 
 
Key Audit Matter 
How the scope of our audit addressed the key audit mater 
Going Concern  
 
The group had significant loan notes totalling 
£6.2m that were repaid in October 2024, in 
addition the group is loss making. 
 
We obtained and reviewed the group’s detailed forecasts to assess its 
ability to generate sufficient cash flows from its continuing trade and to 
meet its financial obligations as they fall due. Our review identified that the 
group required funds to repay the loan notes maturing in October 2024. 
 
Subsequent to the year-end, the group disposed of two trading 
subsidiaries, CloudCoCo Limited and CloudCoCo Connect Limited, which 
enabled the repayment of these loan notes in full.  
 
Also, the sale of the two subsidiaries provided additional cash which is 
sufficient to continue trading for at least 12 months from the date of signing 
the financial statements, at least until 31 March 2026.  
 
We evaluated the key assumptions underpinning the forecasts, assessed 
their reasonableness, and considered the results of various stress tests 
performed by management. 
Accounting for assets held for sale under 
IFRS 5 Discontinued operations and assets 
held for sale 
 
The group sold its interests in CloudCoCo Limited 
and CloudCoCo Connect Limited in October 2024 
to a third party  
We assessed the appropriateness of the directors classifying the entities 
as assets held for sale under IFRS 5. We reviewed the conditions for sale, 
the readiness for sale and probability of sale as at 30 September  2024 in 
line with IFRS 5 alongside the share purchase agreements and other 
correspondence and board minutes.   
 
We have reviewed the presentation in the financial statements and 
disclosure of the entities as assets held for sale and deemed this to be 
appropriate throughout agreeing the figures to the underlying accounting 
records 
and 
our 
own 
audit 
work.   
 
We have reviewed the valuation of the entities at their sales price when 
reviewing for an impairment of the assets held for sale. No impairment was 
thought necessary.  
 
Our application of materiality 
When establishing our overall audit strategy, we set certain thresholds which help us to determine the nature, timing and extent 
of our audit procedures. When evaluating whether the effects of misstatements, both individually and on the financial statements 
as a whole, could reasonably influence the economic decisions of the users we take into account the qualitative nature and the 
size of the misstatements. Based on our professional judgement, we determined materiality as follows: 
  
Group 
Parent company 
Overall materiality 
£198,400 (2023: £195,000) 
£72,600 (2023: £42,000) 
Basis for determining overall 
materiality 
0.75% of Revenue 
2% of net assets 
Rationale for benchmark applied 
Revenue is considered to the most 
appropriate measure used to assess the 
performance of the group during the period 
in which it is seeking to grow revenues and 
return to profitability. 
Net assets are considered to be the 
appropriate measure as the company’s 
activity is to hold investments in group 
companies. 
Performance materiality 
£148,400 (2023: £150,000) 
£54,050 (2023: £31,000) 
Basis for determining 
performance materiality 
75% of overall materiality 
75% of overall materiality 
Reporting of misstatements to 
the Audit Committee 
Misstatements in excess of £10,000 and 
misstatements below that threshold that, in 
our view, warranted reporting on qualitative 
grounds.  
Misstatements in excess of £2,000 and 
misstatements below that threshold that, 
in our view, warranted reporting on 
qualitative grounds.  

 
28 
Independent Auditor’s report to the members of CloudCoCo Group plc 
(continued) 
 
 
An overview of the scope of our audit 
The group consists of the parent company, four trading companies and 5 other entities which were dormant or non-trading.  
All entities are based in the UK. Our audit approach was designed to focus on areas of significant risk and materiality across the 
group. We determined the scope of our work based on our assessment of risks of material misstatement and the financial 
significance of each component. As a result, we performed: 
  
Number of 
components 
Revenue 
Total assets 
Profit/Loss before tax 
Full scope audit 
1 
0% 
74% 
74% 
Specific audit 
procedures*  
4 
100% 
25% 
25% 
Total 
5 
100% 
99% 
99% 
 
* Specific audit procedures were performed in order to obtain sufficient and appropriate coverage over the group’s loss before 
tax, revenue and borrowings. 
Full scope audits were performed for the parent company, specific audit procedures for four subsidiary companies were 
undertaken. 
Conclusions relating to going concern  
In auditing the financial statements, we have concluded that the directors’ use of the going concern basis of accounting in the 
preparation of the financial statements is appropriate. Our evaluation of the directors’ assessment of the group’s and parent 
company’s ability to continue to adopt the going concern basis of accounting included: 
• 
obtaining an understanding of management’s going concern evaluation and reviewing cashflow forecasts to include an  
  
assessment of the knowledge of the Group’s strategies, markets and risks by the preparer of the forecast; 
• 
evaluating management’s ability to accurately forecast performance through comparison of historic performance  
against forecast; 
• 
performing sensitivity analysis and stress tests to understand the impact of reasonably possible outcomes, or changes 
to assumptions;   
• 
testing the integrity and mechanical accuracy of the forecast model; and 
• 
considering the adequacy of the disclosures relating to going concern included within the financial statements against  
  
the requirements of the accounting standards and consistency of disclosures against forecasts and going concern  
  
assessment of the Directors. 
Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, 
individually or collectively, may cast significant doubt on the group’s or the parent company’s ability to continue as a going 
concern for a period of at least twelve months from when the financial statements are authorised for issue. 
Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections 
of this report. 
Other information 
The other information comprises the information included in the annual report, other than the financial statements and our 
auditor’s report thereon. The directors are responsible for the other information contained within the annual report. Our opinion 
on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our 
report, we do not express any form of assurance conclusion thereon.  
Our responsibility is to read the other information and, in doing so, consider whether the other information is materially 
inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be 
materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to 
determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we 
have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.  
We have nothing to report in this regard. 
Opinions on other matters prescribed by the Companies Act 2006 
In our opinion, based on the work undertaken in the course of the audit: 
• 
the information given in the Strategic Report and the Directors’ Report for the financial year for which the financial  
  
statements are prepared is consistent with the financial statements; and 
• 
the Strategic Report and the Directors’ Report have been prepared in accordance with applicable legal requirements. 
 
 

 
29 
Independent Auditor’s report to the members of CloudCoCo Group plc 
(continued) 
 
 
Matters on which we are required to report by exception 
In the light of the knowledge and understanding of the group and the parent company and their environment obtained in the 
course of the audit, we have not identified material misstatements in the Strategic Report or the Directors’ Report. 
We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report 
to you if, in our opinion: 
• 
adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not } 
  
been received from branches not visited by us; or 
• 
the parent company financial statements are not in agreement with the accounting records and returns; or 
• 
certain disclosures of directors’ remuneration specified by law are not made; or 
• 
we have not received all the information and explanations we require for our audit. 
Responsibilities of directors 
As explained more fully in the directors’ responsibilities statement set out on page 24, the directors are responsible for the 
preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as 
the directors determine is necessary to enable the preparation of financial statements that are free from material misstatement, 
whether due to fraud or error. 
In preparing the financial statements, the directors are responsible for assessing the group’s and the parent company’s ability to 
continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of 
accounting unless the directors either intend to liquidate the group or the parent company or to cease operations, or have no 
realistic alternative but to do so. 
Auditor’s responsibilities for the audit of the financial statements 
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material 
misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is 
a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a 
material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or 
in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these 
financial statements. 
The extent to which the audit was considered capable of detecting irregularities, including fraud 
Irregularities are instances of non-compliance with laws and regulations.  The objectives of our audit are to obtain sufficient 
appropriate audit evidence regarding compliance with laws and regulations that have a direct effect on the determination of 
material amounts and disclosures in the financial statements, to perform audit procedures to help identify instances of non-
compliance with other laws and regulations that may have a material effect on the financial statements, and to respond 
appropriately to identified or suspected non-compliance with laws and regulations identified during the audit.   
In relation to fraud, the objectives of our audit are to identify and assess the risk of material misstatement of the financial 
statements due to fraud, to obtain sufficient appropriate audit evidence regarding the assessed risks of material misstatement 
due to fraud through designing and implementing appropriate responses and to respond appropriately to fraud or suspected 
fraud identified during the audit.   
However, it is the primary responsibility of management, with the oversight of those charged with governance, to ensure that the 
entity's operations are conducted in accordance with the provisions of laws and regulations and for the prevention and detection 
of fraud. 
In identifying and assessing risks of material misstatement in respect of irregularities, including fraud, the group audit 
engagement team:  
• 
obtained an understanding of the nature of the industry and sector, including the legal and regulatory framework that  
  
the group and parent company operate in and how the group and parent company are complying with the legal and  
  
regulatory framework; 
• 
inquired of management, and those charged with governance, about their own identification and assessment of the  
  
risks of irregularities, including any known actual, suspected or alleged instances of fraud; 
• 
discussed matters about non-compliance with laws and regulations and how fraud might occur including assessment  
  
of how and where the financial statements may be susceptible to fraud. 
 
 

 
30 
Independent Auditor’s report to the members of CloudCoCo Group plc 
(continued) 
 
 
The most significant laws and regulations were determined as follows: 
 
Legislation / Regulation 
Additional audit procedures performed by the Group audit 
engagement team included: 
UK-adopted IAS including IFRS, Companies 
Act 2006 and AIM Rule 19 
Review of the financial statement disclosures and testing to supporting 
documentation; 
Completion of disclosure checklists to identify areas of non-compliance. 
Tax compliance regulations 
Inspection of advice received from external tax advisors. 
Telecoms regulation enforced by Ofcom 
Inquiry of management and review of board minutes and inspections of 
legal and regulatory correspondence along with a check to the Ofcom 
Register 
 
The areas that we identified as being susceptible to material misstatement due to fraud were: 
 
Risk 
Audit procedures performed by the audit engagement team:  
Revenue cut-off 
For a sample of contract assets and liabilities, recalculating the revenue 
recognised (and the associated accrual/deferral), based upon the terms 
of the underlying contracts and invoices; and 
For samples of monthly and quarterly billed revenue transactions, in the 
identified cut-off periods, verifying that revenue has been recognised in 
the correct period. 
Management override of controls  
Testing the appropriateness of journal entries and other adjustments;  
Assessing whether the judgements made in making accounting 
estimates are indicative of a potential bias; and 
Evaluating the business rationale of any significant transactions that are 
unusual or outside the normal course of business. 
 
A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting 
Council’s website at: http://www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report. 
Use of our report  
This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 
2006. Our audit work has been undertaken so that we might state to the company’s members those matters we are required to 
state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume 
responsibility to anyone other than the company and the company’s members as a body, for our audit work, for this report, or for 
the opinions we have formed. 
 
 
 
 
 
 
Mario Cientanni (Senior Statutory Auditor)  
for and on behalf of 
 
Barnes Roffe LLP 
Chartered Accountants 
Charles Lake House 
Claire Causeway 
Crossways Business Park 
Dartford 
Kent 
DA2 6QA 
 
Date: 30 March 2025 
 
 

 
31 
Consolidated income statement  
for the year ended 30 September 2024 
 
 
 
Note 
Group 
2024 
£’000 
Group 
2023 
£’000 
Continuing 
2024 
£’000 
Continuing 
2023 
£’000 
Discontinued 
2024 
£’000 
Discontinued 
2023 
£’000 
Revenue 
3 
27,524 
25,953 
8,737 
6,191 
18,787 
19,762 
Cost of sales 
  
(19,909) 
(17,508) 
(8,238) 
(5,596) 
(11,671) 
(11,912) 
Gross profit 
 
7,615 
8,445 
499 
595 
7,116 
7,850 
Administrative expenses 
 
(9,951) 
(10,202) 
(1,039) 
(1,199) 
(8,912) 
(9,003) 
Trading Group EBITDA 1 
  
1,557 
1,915 
63 
47 
1,494 
1,868 
Amortisation of intangible assets 
10 
(861) 
(1,285) 
(105) 
(100) 
(756) 
(1,185) 
Plc costs2 
(840) 
(863) 
(472) 
(469) 
(368) 
(394) 
Depreciation of IFRS16 data 
centre right of use assets 
11 
(1,392) 
(879) 
(14) 
(11) 
(1,378) 
(868) 
Depreciation of tangible assets 
and other right of use assets 
11 
(293) 
(249) 
(1) 
(1) 
(292) 
(248) 
Exceptional items 
4 
(481) 
(277) 
— 
— 
(481) 
(277) 
Share-based payments 
7 
(26) 
(119) 
(11) 
(70) 
(15) 
(49) 
Operating loss 
5 
(2,336) 
(1,757) 
(540) 
(604) 
(1,796) 
(1,153) 
Interest receivable 
6 
1 
4 
1 
4 
— 
— 
Interest payable 
6 
(1,033) 
(813) 
(14) 
(4) 
(1,019) 
(809) 
Loss before taxation 
 
(3,368) 
(2,566) 
(553) 
(603) 
(2,815) 
(1,963) 
Taxation 
8 
215 
475 
20 
25 
195 
450 
Loss and total comprehensive loss for 
the year attributable to owners of the 
parent 
(3,153) 
(2,091) 
(533) 
(578) 
(2,620) 
(1,513) 
Loss per share 
 
  
  
  
 
  
  
Basic and fully diluted  
9 
(0.45)p 
(0.30)p 
(0.08)p 
(0.08)p 
(0.37)p 
(0.21)p 
 
The accompanying accounting policies and notes on pages 35 to 55 are an integral part of these consolidated financial statements. 
 
 
 
 
 
 
 
1 profit or loss before net finance costs, tax, depreciation, amortisation, plc costs, exceptional items and share-based payments. 
2 Plc costs are non-trading costs relating to the Board of Directors of the Parent Company, the costs of being listed on the AIM Market of the  
  London Stock Exchange and associated professional costs. 
 
 
 
 

 
32 
Consolidated statement of financial position 
as at 30 September 2024  
 
 
 
September 
September 
2024 
2023 
£’000 
£’000 
Non-current assets 
 
  
  
Intangible assets 
10 
799 
11,295 
Property, plant and equipment 
11 
85 
312 
Right of Use assets 
11 
3 
1,530 
Total non-current assets 
  
887 
13,137 
Current assets 
 
 
 
Inventories 
12 
76 
76 
Trade and other receivables 
13 
516 
4,443 
Contract assets 
14 
— 
395 
Cash and cash equivalents 
15 
1,042 
794 
Current assets excluding assets held for sale 
  
1,634 
5,708 
Assets classified as held for sale 
16 
14,976 
─ 
Total current assets 
  
16,610 
5,708 
Total assets 
  
17,497 
18,845 
Current liabilities 
 
 
 
Trade and other payables 
17 
(1,690) 
(6,878) 
Contract liabilities 
18 
— 
(1,820) 
Provision for onerous contracts 
19 
— 
(148) 
Borrowings 
20 
(6,085) 
(69) 
Lease liability 
21 
(3) 
(1,138) 
Current liabilities excluding those associated with assets held for sale 
  
(7,778) 
(10,053) 
Liabilities associated with assets held for sale 
16 
(11,575) 
— 
Total current liabilities 
  
(19,353) 
(10,053) 
Non-current liabilities 
 
 
 
Contract liabilities 
18 
— 
(311) 
Provision for onerous contracts 
19 
— 
(684) 
Borrowings 
20 
(100) 
(5,335) 
Lease liability 
21 
— 
(476) 
Deferred tax liability 
23 
(136) 
(951) 
 Total non-current liabilities  
  
(236) 
(7,757) 
Total liabilities 
  
(19,589) 
(17,810) 
Net assets 
  
(2,092) 
1,035 
Equity 
 
 
 
Share capital 
24 
7,062 
7,062 
Share premium account 
24 
17,630 
17,630 
Capital redemption reserve 
24 
6,489 
6,489 
Merger reserve 
24 
1,997 
1,997 
Other reserve 
24 
341 
370 
Retained earnings 
24 
(35,611) 
(32,513) 
Total equity (see note 28 for post balance sheet event)  
  
(2,092) 
1,035 
These financial statements were approved and authorised for issue by the Board of Directors on 30 March 2025.  
Signed on behalf of the Board of Directors by 
 
Darron Giddens 
Director 
 
The accompanying accounting policies and notes on pages 35 to 55 form an integral part of these financial statements. 

 
33 
Consolidated statement of changes in equity 
for the year ended 30 September 2024 
 
 
 
Share
capital
£’000
Share 
premium 
£’000 
Capital
redemption
reserve
£’000
Merger
reserve
£’000
Other 
reserve 
£’000 
Retained
earnings
£’000
Total 
£’000 
At 1 October 2022 
7,062
17,630 
6,489
1,997
458 
(30,629)
3,007 
Loss and total comprehensive loss for the period 
—
— 
—
—
— 
(2,091) (2,091) 
Transactions with owners in their capacity of owners 
Share-based payments 
—
— 
—
—
119 
—
119 
Share options lapsed 
—
— 
—
—
(207) 
207
— 
Total transactions with owners 
—
— 
—
—
(88) 
(1,884) (1,972) 
Total movements 
—
— 
—
—
(88) 
(1,884) (1,972) 
Equity at 30 September 2023 
7,062
17,630 
6,489
1,997
370 
(32,513)
1,035 
 
Share
capital
£’000
Share 
premium 
£’000 
Capital
redemption
reserve
£’000
Merger
reserve
£’000
Other 
reserve 
£’000 
Retained
earnings
£’000
Total 
£’000 
At 1 October 2023 
7,062
17,630 
6,489
1,997
370 
(32,513)
1,035 
Loss and total comprehensive loss for the period 
—
— 
—
—
— 
(3,153) (3,153) 
Transactions with owners in their capacity of owners 
Share-based payments 
—
— 
—
—
26 
—
26 
Share options lapsed 
—
— 
—
—
(55) 
55
— 
Total transactions with owners 
—
— 
—
—
(29) 
55
26 
Total movements 
—
— 
—
—
(29) 
55
26 
Equity at 30 September 2024 
(see note 28 for post balance sheet event) 
7,062
17,630 
6,489
1,997
341 
(35,611) (2,092) 
 
 
 
The accompanying accounting policies and notes on pages 35 to 55 form an integral part of these financial statements. 

 
34 
Consolidated statement of cash flows 
for the year ended 30 September 2024 
 
2024
£’000
2023 
£’000 
Cash flows from operating activities 
 
Loss before taxation 
(3,368)
(2,566) 
Adjustments for: 
 
Depreciation – IFRS data centre right of use assets 
1,392
879 
Depreciation – other right of use assets  
140
87 
Depreciation – owned assets 
153
162 
Amortisation 
861
1,285 
Share-based payments 
26
119 
Net finance expense 
1,032
809 
Movements in provisions 
(133)
(140) 
Decrease in trade and other receivables 
522
414 
(Increase) / decrease in inventories 
(20)
88 
Increase / (decrease) in trade payables, accruals and contract liabilities 
929
(298) 
Net cash inflow from operating activities 
1,534
839 
Net cash inflow from discontinued operations: 
391
— 
Cash flows from investing activities 
 
Purchase of property, plant and equipment (note 11) 
(57)
(346) 
Payment of deferred consideration relating to acquisitions 
(50)
(50) 
Interest received 
1
4 
Net cash outflow from investing activities 
(106)
(392) 
Cash flows from financing activities 
 
Repayment of COVD-19 bounce-back loan 
(16)
(22) 
Payment of lease liabilities 
(1,504)
(1,118) 
Interest paid 
(51)
(29) 
Net cash outflow from financing activities 
(1,571)
(1,169) 
Net increase / (decrease) in cash 
248
(722) 
Cash at bank and in hand at beginning of period 
794
1,516 
Cash at bank and in hand at end of period 
1,042
794 
Comprising: 
 
Cash at bank and in hand – assets held for sale 
855
— 
Cash at bank and in hand – continuing operations 
187
794 
Cash at bank and in hand at end of period 
1,042
794 
 
 
 
 
 

 
35 
Notes to the consolidated financial statements 
 
1. General information 
CloudCoCo Group plc is a public limited company incorporated and domiciled in England and Wales under the Companies Act 
2006. The address of the registered office is given on the back cover of this report. The principal activity of the Group is the 
provision of IT Services to small and medium-sized enterprises in the UK. The financial statements are presented in pounds 
sterling (rounded to the nearest thousand (£’000)) because that is the currency of the primary economic environment in which 
each of the Group’s subsidiaries operates. 
1.1 Basis of preparation 
The consolidated financial statements have been prepared in accordance with UK-adopted international accounting standards. 
The measurement bases and principal accounting policies of the Group are set out below. These policies have been consistently 
applied to all years presented unless otherwise stated. 
Going concern  
The Group had negative net assets at 30 September 2024 totalling £2.1 million (2023: positive £1.0 million). However, as detailed 
in Note 28 the Group sold CloudCoCo Limited and CloudCoCo Connect Limited on 31 October 2024 for initial consideration of 
£7.75 million, which replenished the Group’s cash reserves and facilitated the full repayment of the MXC Loan Notes, leaving the 
Company free from long-term debt. This transaction has significantly strengthened the Group’s financial position, reducing credit 
risk due to the more immediate cash cycle associated with the e-commerce business. 
 
 
The Group remains committed to its key objectives of increasing sales, reducing costs, and returning to net cash generation at 
the Group level as described in the Strategic Report. 
 
The Group continues to trade through its e-commerce platform (morecoco.co.uk) and outsourced procurement businesses, which 
the Directors believe provide opportunities for growth. The continuing e-commerce business and the re-focus on the Systems 
Assurance business is expected to generate a positive contribution towards Plc costs, which have been reduced following the 
restructuring. The Group remains committed to its key objectives of increasing sales, reducing costs, and returning to net cash 
generation. 
 
The key operational risks the Group faces include the general UK economic outlook, rising borrowing costs, and high inflation, 
which could impact consumer spending and investment in IT infrastructure. However, the Directors remain confident in the e-
commerce, IT hardware, and gaming components markets and have taken measures to reduce ongoing operational costs, 
ensuring that cash reserves can sustain the business going forward. 
 
In assessing the Group’s ability to continue as a going concern, the Directors have reviewed forecast sales growth, budgets, and 
cash projections for the period to 31 March 2026, including sensitivity analysis on key assumptions such as the potential impact 
of reduced sales or slower cash receipts. Based on these assumptions, the Directors have reasonable expectations that the 
Group and the Company have adequate resources to continue operations for at least one year from the date of approval of these 
financial statements and accordingly continue to adopt the going concern basis in preparing these financial statements. 
 
 
1.2 New standards and interpretations of existing standards that have been adopted by the Group for the first time 
- Lease Liability in a Sale and Leaseback (Amendments to IFRS 16) 
- Classification of Liabilities as Current or Non-Current and Non-current Liabilities with Covenants (Amendments to IAS 1) 
- Supplier Finance Arrangements (Amendments to IAS 7 and IFRS 7) 
- IFRS S1: General Requirements for Sustainability-related Financial Disclosures 
- IFRS S2: Climate-related Disclosures  
1.3 New standards and interpretations of existing standards that are not yet effective and have not been adopted early 
by the Group 
The new standards or amendments that may be applicable to the 2025 financial statements are as follows:  
 
- 
Amendments to the Classification and Measurement of Financial Instruments (Amendments to IFRS 9 and IFRS 7) 
 
None of these are expected to have a material impact on the Group. 
 
 
 

 
36 
Notes to the consolidated financial statements (continued) 
 
 
2. Principal accounting policies 
a) Basis of consolidation 
The Group financial statements incorporate the financial statements of the Company and entities controlled by the Company (its 
subsidiaries) prepared to 30 September each year. Control is achieved where the Company is exposed to, or has the rights to, 
variable returns from its involvement with the entity and has the ability to affect those returns through its power over the entity. 
The Group obtains and exercises control through voting rights. 
Unrealised gains on transactions between the Group and its subsidiaries are eliminated. Unrealised losses are also eliminated 
unless the transaction provides evidence of an impairment of the asset transferred. Amounts reported in the financial statements 
of subsidiaries have been adjusted where necessary to ensure consistency with the accounting policies adopted by the Group. 
Acquisitions of subsidiaries are dealt with using the acquisition method. The acquisition method involves the recognition at fair 
value of all identifiable assets and liabilities, including contingent liabilities of the subsidiary, at the acquisition date, regardless of 
whether or not they were recorded in the financial statements of the subsidiary prior to acquisition. On initial recognition, the 
assets and liabilities of the subsidiary are included in the Consolidated Statement of Financial Position at their fair values, which 
are also used as the cost bases for subsequent measurement in accordance with the Group accounting policies. 
Goodwill is stated after separating out identifiable intangible assets. Goodwill represents the excess of acquisition costs over the 
fair value of the Group’s share of the identifiable net assets of the acquired subsidiary at the date of acquisition. 
b) Goodwill 
Goodwill representing the excess of the cost of acquisition over the fair value of the Group’s share of the identifiable net assets 
acquired is capitalised and reviewed annually for impairment. Goodwill is carried at cost less accumulated impairment losses. 
Refer to principal accounting policy (k) for a description of impairment testing procedures. 
c) Revenue and revenue recognition 
Revenue arises from the sale of goods and the rendering of services as they are performed and the performance obligations 
fulfilled. It is measured by reference to the fair value of consideration received or receivable, excluding valued added tax, rebates, 
trade discounts and other sales-related taxes. 
The Group enters into sales transactions involving a range of the Group’s products and services; for example, for the delivery of 
hardware, software, support services, managed services, data centre locations, network connectivity and professional services. 
At the inception of each contract the Group assesses the goods or services that have been promised to the customer. Goods or 
services can be classified as either i) distinct or ii) substantially the same, having the same pattern of transfer to the customer as 
part of a series. Using this analysis, the Company identifies the separately identifiable performance obligations over the term of 
the contract. A contract liability is recognised when billing occurs ahead of revenue recognition. A contract asset is recognised 
when the revenue recognition criteria were met but in accordance with the underlying contract the sales invoice had not been 
issued. 
Goods and services are classified as distinct if the customer can benefit from the goods or services on their own or in conjunction 
with other readily available resources. A series of goods or services, such as Recurring Services, would be an example of a 
performance obligation that is transferred to the customer evenly over time. The Group applies the revenue recognition criteria 
set out below to each separately identifiable performance obligation of the sale transaction. The consideration received from 
multiple-component transactions is allocated to each separately identifiable performance obligation in proportion to its relative fair 
value. 
Sale of goods (hardware and software) 
Sale of goods is recognised at the point in time when the customer obtains control of the goods. Revenue from the sale of software 
with no significant service obligation is recognised on delivery at a point in time as this is when the customer takes possession 
and is able to use the software. 
 
Rendering of services 
The Group generates revenues from managed services, data centre services, support services, maintenance, resale of 
telecommunications and professional services (“Managed IT Services”). Consideration received for these services is initially 
deferred (when invoiced in advance), included in accruals and contract liabilities and recognised as revenue in the period when 
the service is performed and the performance obligation fulfilled. 
Revenue from the delivery of professional services is recognised over the period of the project and measured on a time-based 
method using hourly rates.  
 
 
Contracts for managed IT services are usually 12 months in duration and are automatically renewed unless termination rights are 
exercised. Revenue is recognised equally over the term of the contract as this fairly reflects the delivery of services to the 
customer.  
 
 
Sales commission and third-party costs (where relevant) relating to these services are shown within Contract Assets and are 
recognised equally over the duration of the contractual term, in line with when the customer benefits from the services. Internal 
technical resources utilised in setting up recurring Managed IT Services over twelve months in duration are capitalised at the start 
of the contract within Contract Assets and spread equally over the duration of the contractual term.  
 
 

 
37 
Notes to the consolidated financial statements (continued) 
 
 
d) Foreign currencies 
Transactions in foreign currencies are translated at the exchange rate ruling at the date of the transaction. Monetary assets and 
liabilities in foreign currencies are translated at the rates of exchange ruling at the statement of financial position date. All exchange 
differences are recognised in the Consolidated Income Statement. 
e) Property, plant and equipment 
Property, plant and equipment are stated at cost, net of depreciation and any provision for impairment. The depreciation policy is 
contained in principal accounting policy (i). 
f) Right of use assets 
A right-of-use asset is recognised at the commencement date of a lease. The right-of-use asset is measured at cost, which 
comprises the initial amount of the lease liability, adjusted for, as applicable, any lease payments made at or before the 
commencement date net of any lease incentives received and any initial direct costs incurred. 
 
Right-of-use assets are depreciated on a straight-line basis over the unexpired period of the lease or the estimated useful life of 
the asset, whichever is the shorter. Where the Group expects to obtain ownership of the leased asset at the end of the lease term, 
the depreciation is over its estimated useful life. Right-of use assets are subject to impairment or adjusted for any remeasurement 
of lease liabilities.  
 
The Group has elected not to recognise a right-of-use asset and corresponding lease liability for short-term leases with terms of 
12 months or less and leases of low-value assets. Lease payments on these assets are expensed to profit or loss as incurred. 
 
g) Disposal of assets 
The gain or loss arising on the disposal of an asset is determined as the difference between the disposal proceeds and the 
carrying amount of the asset and is recognised in the Consolidated Income Statement. 
h) Exceptional items and Plc costs 
Non-recurring items which are material either because of their size or their nature, are highlighted separately on the face of the 
Consolidated Income Statement. The separate reporting of these items helps provide a better picture of the Group’s underlying 
performance. Items which may be included within this category include, but are not limited to, acquisition costs, spend on the 
integration of significant acquisitions and other major restructuring or rationalisation programmes, significant goodwill or other 
asset impairments and other particularly significant or unusual items.  
Exceptional items are excluded from the headline profit measures used by the Group and are highlighted separately in the 
Consolidated Income Statement as management believe that they need to be considered separately to gain an understanding of 
the underlying profitability of the trading businesses. 
Note 4 contains more detail on exceptional items. 
Plc costs are non-trading costs, relating to the Board of Directors of the Parent Company, the costs of being listed on the AIM 
Market of the London Stock Exchange and its associated professional advisors.  
i) Depreciation 
Depreciation is calculated on a straight-line basis so as to write off the cost of an asset, less its estimated residual value, over the 
useful economic life of that asset as follows: 
IT equipment 
 
 
 
 
– 
three to four years 
Fixtures, fittings and leasehold improvements 
– 
three to four years 
E-commerce platform 
 
 
 
– 
three to four years 
Right of use asset                                                         – 
over the remaining term of the lease 
Material residual value estimates are updated as required, but at least annually.  
j) Intangible assets 
Intangible assets mainly comprise the fair value of customer bases and other identifiable assets acquired which are not included 
on the balance sheets of the acquired companies. A fair value calculation is carried out based on evaluating the net recurring 
income stream from each type of intangible asset. Intangible assets are initially recognised at fair value, and are subsequently 
carried at this fair value, less accumulated amortisation and impairment. The following items were identified as part of the 
acquisitions of entities by the Group and were still owned at 30 September 2024: 
• 
Billing and website systems amortised over three years; 
• 
customer lists amortised over five to ten years; and 
• 
brands amortised over ten years. 
Judgement is used in the allocation of fair values to the tangible assets and the identification and valuation of intangible assets 
which affect the calculation of goodwill recognised in respect of an acquisition. Refer to principal accounting policy (x). 
 
 
 
 
 

 
38 
Notes to the consolidated financial statements (continued) 
 
 
k) Impairment testing of goodwill, other intangible assets and property, plant and equipment 
For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable cash 
inflows (cash generating units). As a result, some assets are tested individually for impairment and some are tested at cash 
generating unit (“CGU”) level. Goodwill is allocated to those CGUs that are expected to benefit from the synergies of the related 
business combination and represent the lowest level within the Group at which management monitors the related cash flows. 
Impairment reviews are carried out using multi-year cash flow projections from the approved budgets of the Group. These are 
discounted using a discount rate specific to each CGU. Forecast cash flows beyond 5 years assume steady growth at no more 
than the long-term average growth rate for the United Kingdom. The discount rate for each CGU reflects the time value of money 
and the nature and risks of the CGU.  
An impairment loss is recognised for the amount by which the asset’s carrying amount exceeds its recoverable amount. The 
recoverable amount is the higher of fair value, reflecting market conditions less costs to sell, and value in use based on an internal 
discounted cash flow evaluation. Impairment losses are credited to the carrying amount of the relevant asset. With the exception 
of goodwill, all assets are subsequently reassessed for indications that an impairment loss previously recognised may no longer 
exist. 
l) Leases 
A lease liability is recognised at the commencement date of a lease. The lease liability is initially recognised at the present value 
of the lease payments to be made over the term of the lease, discounted using the interest rate implicit in the lease or, if that rate 
cannot be readily determined, the Group’s incremental borrowing rate. Lease payments comprise of fixed payments less any 
lease incentives receivable, variable lease payments that depend on an index or a rate, amounts expected to be paid under 
residual value guarantees, exercise price of a purchase option when the exercise of the option is reasonably certain to occur, and 
any anticipated termination penalties. Any variable lease payments that do not depend on an index or a rate are expensed in the 
period in which they are incurred.  
 
Lease liabilities are measured at amortised cost using the effective interest method. The carrying amounts are remeasured if 
there is a change in the following: future lease payments arising from a change in an index or a rate used; residual guarantee; 
lease term; certainty of a purchase option and termination penalties. When a lease liability is remeasured, an adjustment is made 
to the corresponding right-of-use asset, or to profit or loss if the carrying amount of the right-of-use asset is fully written down.  
 
m) Inventories and work in progress 
Inventories are stated at the lower of cost and net realisable value, after making due allowance for obsolete and slow moving 
items. The cost is calculated using the FIFO basis. Work in progress relates to costs incurred on part-completed work. 
n) Taxation 
Current tax is the tax currently payable based on taxable results for the year. Deferred income taxes are calculated using the 
liability method on temporary differences. Deferred tax is generally provided on the difference between the carrying amounts of 
assets and liabilities and their tax bases. However, deferred tax is not provided on the initial recognition of goodwill, nor on the 
initial recognition of an asset or liability unless the related transaction is a business combination or affects tax or accounting profit. 
In addition, tax losses available to be carried forward as well as other income tax credits to the Group are assessed for recognition 
as deferred tax assets. Deferred tax liabilities are provided in full, with no discounting. Deferred tax assets are recognised to the 
extent that it is probable that the underlying deductible temporary differences will be able to be offset against future taxable 
income. Current and deferred tax assets and liabilities are calculated at tax rates that are expected to apply to their respective 
period of realisation, provided they are enacted or substantively enacted at the reporting date. 
Changes in deferred tax assets or liabilities are recognised as a component of tax expense in the Consolidated Income Statement, 
except where they relate to items that are charged or credited directly to equity, in which case the related deferred tax is also 
charged or credited directly to equity. 
o) Financial assets 
Financial assets comprise of cash and cash equivalents and trade and other receivables. All financial assets are initially 
recognised at fair value, plus transaction costs and subsequently measured at amortised cost. 
Trade receivables are held in order to collect the contractual cash flows and are initially measured at the transaction price as 
defined in IFRS 15, as the contracts of the Group do not contain significant financing components. Impairment losses are 
recognised based on lifetime expected credit losses in profit or loss. 
The Group reviews the amount of credit loss associated with its trade receivables based on forward looking estimates, taking into 
account current and forecast credit conditions Details of the expected credit loss provision for trade receivables is shown in note 
13. 
All financial assets are recognised when the Group becomes a party to the contractual provisions of the instrument. Derecognition 
of financial assets occurs when the rights to receive cash flows from the instruments expire or are transferred and substantially 
all of the risks and rewards of ownership have been transferred. An assessment for impairment is undertaken, at least, at each 
reporting date. 
Interest and other cash flows resulting from holding financial assets are recognised in the Consolidated Income Statement when 
receivable.  

 
39 
Notes to the consolidated financial statements (continued) 
 
 
p) Cash and cash equivalents 
Cash at bank and in hand comprises cash on hand and demand deposits.  
q) Financial liabilities 
Financial liabilities comprise of trade and other payables, lease liabilities and borrowings. Financial liabilities are obligations to 
pay cash or other financial instruments and are recognised when the Group becomes a party to the contractual provisions of the 
instrument. All financial liabilities are initially recognised at fair value and subsequently measured at amortised cost using the 
effective interest method. All interest-related charges are recognised as an expense in “finance costs” in the Consolidated Income 
Statement. Loan notes are raised for support of long-term funding of the Group’s operations. The financial liability arising on the 
loan notes is carried at amortised cost.  
Finance charges, including premiums payable on settlement or redemption, and direct issue costs are charged to the Consolidated 
Income Statement on an accruals basis using the effective interest method and are added to the carrying amount of the instrument 
to the extent that they are not settled in the period in which they arise. 
Modification of the terms of a liability is accounted for as an extinguishment of the original liability and recognition of a new liability 
when the modification is substantial. A modification is deemed to be substantial if the net present value of the cash flows under 
the modified terms, including any fees paid or received, is at least 10 per cent different from the net present value of the remaining 
cash flows of the liability prior to the modification, both discounted at the original effective interest rate of the liability prior to the 
modification 
r) Onerous contracts 
 
Provisions are recognised when the consolidated entity has a present (legal or constructive) obligation as a result of a past event, 
it is probable the consolidated entity will be required to settle the obligation, and a reliable estimate can be made of the amount 
of the obligation. The amount recognised as a provision is the best estimate of the consideration required to settle the present 
obligation at the reporting date, taking into account the risks and uncertainties surrounding the obligation. If the time value of 
money is material, provisions are discounted using a current pre-tax rate specific to the liability. The increase in the provision 
resulting from the passage of time is recognised as a finance cost. 
The recognition of the onerous contract liability is based on a reliable estimate of the expected costs and benefits of the contract. 
This estimate takes into account all relevant information, including the terms and conditions of the contract, market conditions, 
and the company’s own experience. 
s) Issued share capital 
Ordinary shares are classified as equity. Incremental costs attributable to the issue of shares or options are recorded in equity as 
a deduction from proceeds. 
 
 
t) Non-current assets held for sale 
 
 
Non-current assets and disposal groups are classified as held for sale when they are actively marketed, management is committed 
to selling, and a sale is expected within 12 months. These assets are measured at the lower of their carrying amount and fair 
value less disposal costs and are not depreciated once classified. The results of disposed operations are included in the 
consolidated statement of comprehensive income up to the disposal date but are shown separately in order to identify the 
profit/(loss) associated with the discontinued operations. 
 
u) Employee benefits 
Share-based payment – equity-settled 
All material share-based payment arrangements are recognised in the financial statements. All goods and services received in 
exchange for the grant of any share-based remuneration are measured at their fair values. Fair values of employee services are 
indirectly determined by reference to the fair value of the share options awarded, excluding those that have lapsed as a result of 
staff leaving the company . Their value is appraised at the grant date and excludes the impact of non-market vesting conditions 
(for example, profitability and sales growth targets). 
All share-based remuneration is ultimately recognised as an expense in the Consolidated Income Statement with a corresponding 
credit to “other reserve”. If vesting periods or other non-market vesting conditions apply, the expense is allocated over the vesting 
period, based on the best available estimate of the number of share options expected to vest. Estimates are subsequently revised 
if there is any indication that the number of share options expected to vest differs from previous estimates. 
Any cumulative adjustment prior to vesting is recognised in the current period. No adjustment is made to any expense recognised 
in prior periods if share options ultimately exercised are different to that estimated on vesting. 
Upon exercise of share options, the proceeds received, net of attributable transaction costs, are credited to share capital and 
share premium. 
Share-based payment – modification, cancellation and issue of replacement awards. 
If equity-settled awards are modified, as a minimum an expense is recognised as if the modification has not been made. An 
additional expense is recognised, over the remaining vesting period, for any modification that increases the total fair value of the 
share-based compensation benefit as at the date of modification. 
 
 
 
 

 
40 
Notes to the consolidated financial statements (continued) 
 
 
v) Pension 
The Group makes payments to defined contribution retirement benefit plans that are charged as an expense as they fall due. 
Payments are made on the basis of a percentage of qualifying salary for certain employees to personal pension schemes.  
w) Government Grants 
The Group received funding from various Government sources in relation to COVID-19 in FY22. Government income is recognised 
in profit or loss (within other income) on a systematic basis over the periods in which the Group recognises costs for which the 
grants are intended to compensate. Where it is not yet considered highly probable that Government funding will not have to be 
repaid, this element is deferred on the balance sheet within other creditors. 
 
x) Critical accounting judgements and key sources of estimation uncertainty 
Critical judgements in applying the Group’s accounting policies 
The allocation of fair values to the tangible assets and the identification and valuation of intangible assets requires judgement in 
the selection of appropriate valuation techniques and inputs and affect the goodwill and the assignment of that to each cash 
generating unit, recognised in respect of the acquisitions (note 24).  
 
 
Judgement was also applied in determining whether contracts for dark fibre connections included the lease of identifiable assets 
for which a right of use asset and lease liability should be recognised. The directors concluded that except for last mile connections 
(if any) between the supplier’s core network and the company’s customer, the company did not have control over the use of 
specific fibres or utilise a significant proportion of the supplier’s core network.  
 
 
Judgement has been applied in the analysis of agreements relating to the lease of data centre assets including the impact of 
termination and extension options on the lease term. Management have exercised judgement in assessing the recoverability of 
right of use assets, or provision for onerous operating leases, for each of the lease arrangements relating to data centre assets. 
 
Judgement has also been applied in the measurement of the economic benefit to be received when testing for impairment of ROU 
assets or onerous contracts and the selection of an appropriate discount rate with which to measure the provision described in 
note 18. 
Intangible assets are non-physical assets which have been obtained as part of an acquisition and which have an identifiable future 
economic benefit to the Group at the point of acquisition. Customer bases are valued at acquisition by measuring the estimated 
future discounted cash flows over a ten-year period from the date of acquisition, depending on class and date of acquisition and 
assuming a diminution for retention rate specific to each customer base, calculated using the average actual retention rate over 
the prior three or five-year period. All future cash flows are discounted using a discount rate, based on the internal rate of return 
for each asset, calculated over its useful economic life. Further details are shown in Note 10. 
Key sources of estimation uncertainty 
The key assumptions concerning the future and other sources of estimation uncertainty at the reporting date that have a significant 
risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are discussed 
below. 
Valuation of Intangible assets  
 
Determining whether intangible assets, including goodwill, are impaired requires an estimate of whether there is an impairment 
indicator. The key estimates for the carrying value of intangible assets are the cash flows associated with the intangible assets 
and a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset. 
Each of the intangible assets held by the Group is measured regularly to ensure that they generate discounted positive cash 
flows. Where there is indication of impairment, the intangible asset is impaired by a charge to the Consolidated Income Statement. 
Further details on the impairment tests are shown in principal accounting policy (j) above and note 10.  
 
Incremental borrowing rate 
Where the interest rate implicit in a lease cannot be readily determined, an incremental borrowing rate is estimated to discount 
future lease payments to measure the present value of the lease liability at the lease commencement date. Such a rate is based 
on what the company estimates it would have to pay a third party to borrow the funds necessary to obtain an asset of a similar 
value to the right-of-use asset, with similar terms, security and economic environment. An internal borrowing rate of 10% per 
annum was applied when measuring the fair value of the right of use assets. A change of 1% in this borrowing rate would increase 
the carrying value of right of use assets at 30 September 2024 by £16,600. 
 
 
 
 
 

 
41 
Notes to the consolidated financial statements (continued) 
 
 
3. Segment reporting 
 
The Chief Operating Decision Maker (“CODM”) has been identified as the executive directors of the Company and its subsidiaries, 
who review the Group’s internal reporting in order to assess performance and to allocate resources.  
The CODM assess profit performance principally through adjusted profit measures consistent with those disclosed in the Annual 
Report and Accounts. A reconciliation between the non-statutory measure of Trading Group EBITDA1 and the statutory operating 
loss is shown in the Income Statement. The Board believes that the Group comprises a single reporting segment, being the 
provision of IT managed services to customers. Whilst the CODM reviews the revenue streams and related gross profits of two 
categories separately (Managed IT Services and Value added resale), the operating costs and operating asset base used to 
derive these revenue streams are the same for both categories and are presented as such in the Group’s internal reporting.  
The segmental analysis below is shown at a revenue level in line with the CODM’s internal assessment based on the following 
reportable operating categories: 
Managed IT Services 
– 
This category comprises the provision of recurring IT services which either have an 
ongoing billing and support element or utilise the technical expertise of our people.
 
Value added resale 
– 
This category comprises the resale of one-time solutions (hardware and software) 
from our leading technology partners, including revenues from the More 
Computers e-commerce platform. 
 
All revenues are derived from customers within the UK and no customer accounts for more than 10% of external revenues in both 
financial years. Inter-category transactions are accounted for using an arm’s length commercial basis. 
 
3.1 Analysis of continuing results 
All revenues from continuing operations are derived from customers within the UK. In order to simplify our reporting of revenue, 
we condense our reporting segments into two categories – Managed IT Services and Value Added Resale. This analysis is 
consistent with that used internally by the CODM and, in the opinion of the Board, reflects the nature of the revenue. Trading 
EBITDA1 is reported as a single segment. 
 
 
3.1.1 Revenue 
 
Continuing 
2024 
£’000 
Continuing 
2023 
£’000 
Discontinued 
2024 
£’000 
Discontinued  
2023 
£’000 
Managed IT Services 
420 
728 
16,236 
17,249 
Value added resale 
8,317 
5,463 
2,551 
2,513 
Total Revenue 
8,737 
6,191 
18,787 
19,762 
 
3.1.2 Revenue 
 
 
 
 
 
 
Continuing 
2024 
£’000 
Continuing 
2023 
£’000 
Discontinued 
2024 
£’000 
Discontinued  
2023 
£’000 
Recognised over time 
420 
728 
15,283 
15,942 
Recognised at a point in time 
8,317 
5,463 
3,504 
3,820 
Total Revenue 
8,737 
6,191 
18,787 
19,762 
 
4. Exceptional Items 
Items which are material and non-routine in nature are presented as exceptional items in the Consolidated Income Statement.  
Discontinued
2024
£’000
Discontinued 
2023 
£’000 
Costs relating to re-finance of the loan notes 
(40)
(28) 
Run-off costs relating to discontinued data centre services 
(353)
(92) 
Costs relating to onerous contracts settled in the year 
(18)
(54) 
Integration and restructure costs 
(70)
(103) 
Exceptional items 
(481)
(277) 
 
Integration and restructure costs relate to notice period, redundancy, holiday pay and severance payments made to staff whose 
roles were duplicate or whose employment was terminated during the year as part of the internal reorganisation. Run-off costs 
relating to discontinued data centre services contain unrecoverable operating expenses incurred during the year for data centre 
racks that were empty on acquisition. Costs associated with exploring options relating to the search for re-finance of the loan 
notes have also been separately identified as have costs relating to onerous contracts settled during the year.

 
42 
Notes to the consolidated financial statements (continued) 
 
5. Operating loss 
 
Continuing 
2024 
£’000 
Continuing  
2023 
£’000 
Discontinued 
2024 
£’000 
Discontinued 
2023 
£’000 
Operating loss is stated after charging:  
 
 
 
 
Depreciation of owned assets  
26 
42 
127 
120 
Depreciation of right of use assets 
13 
7 
1,519 
959 
Short life lease expense: IFRS16 data centre short-life leases 
— 
— 
446 
946 
Amortisation of intangibles 
105 
100 
756 
1,185 
Auditor’s remuneration:  
 
 
 
 
– Audit of parent company 
35 
30 
— 
— 
– Audit of subsidiary companies 
15 
15 
48 
45 
 
6. Finance income and finance costs 
Finance cost includes all interest-related income and expenses. The following amounts have been included in the Consolidated 
Income Statement line for the reporting periods presented: 
Continuing
2024
£’000
Continuing 
2023 
£’000 
Discontinued
2024
£’000
Discontinued
2023
£’000
Interest income resulting from short-term bank deposits 
1
4 
—
—
Finance income 
1
4 
—
—
Interest expense resulting from: 
Lease liabilities 
1
1 
46
204
Interest on borrowings 
13
3 
27
24
Loan note interest  
—
— 
846
684
Unwinding of the discount on provisions 
—
— 
100
(103)
Finance costs 
14
4 
1,019
809
Loan note interest includes £786,000 (2023: £547,000) which is accrued and is only payable when the loan notes are repaid at 
the end of their term. The original repayment date was 21 October 2024. On 29 April 2024, the repayment date for the loan notes 
were subsequently extended to 31 August 2026 but were repaid on 31 October 2024. Further details are provided in Note 28. 
 
7. Employee costs 
7.1 Directors and employees 
At 30 September 2024, the Group employed 82 staff (2023: 91). The average number of staff employed by the Group during the 
financial year amounted to 85 (2023: 111) of which 12 (2023: 13) are employed within continuing operations as follows: 
Continuing
2024
Continuing
2023
Discontinued
2024
Discontinued 
2023 
Management staff  
3
3
12
12 
Operational staff  
9
10
61
86 
Total 
12
13
73
98 
Employee numbers are stated including executive and non-executive Directors.  
 
7.2 Employee remuneration including directors 
Continuing
2024
£’000
Continuing
2023
£’000
Discontinued
2024
£’000
Discontinued 
2023 
£’000 
Wages and salaries 
534
539
3,804
4,292 
Pension contributions 
12
10
97
106 
Social security costs  
58
58
426
466 
Total 
604
607
4,327
4,864 
There were £18,000 of pension contributions payable at the reporting date (2023: £17,000) 
 
 
 
 
 

 
43 
Notes to the consolidated financial statements (continued) 
 
 
7.3 Directors 
Details of individual Directors’ emoluments for the year are as follows: 
Fees and salaries Employer’s NI contributions 
Other benefits
Totals (including 
employer’s NI) 
2024
£’000
2023 
£’000 
2024 
£’000 
2023
£’000
2024
£’000
2023 
£’000 
2024
£’000
2023 
£’000 
Non-Executive 
 
 
 
 
S Duckworth 
43
43 
5 
5
—
— 
48
48 
J Collighan (resigned 30 June 2024) 1 
29
39 
— 
—
—
— 
29
39 
A Mills (resigned 17 May 2024) 2 
48
43 
— 
—
—
— 
48
43 
Executive 
 
 
 
 
M Halpin (resigned 29 April 2024)  
96
160 
12 
21
13
13 
120
194 
D Giddens  
100
105 
13 
13
5
5 
118
123 
Total 
316
390 
30 
39
18
18 
363
447 
 
Other benefits include £2,900 (FY23: £4,500) in respect of pension contributions for M Halpin and £3,000 (FY23: £3,000) in 
respect of pension contributions for D Giddens. Additional benefits for M Halpin relate to company car fees of £11,500 (FY23: 
£7,000) and private health insurance premiums of £1,149. Additional benefits for D Giddens relate to private health insurance 
premiums. 
 
 
1. Fees in relation to J Collighan were paid to MXC Capital Advisory Limited (see note 25).  
2. A Mills fees includes £8,000 (FY23: £9,000) of payments relating to Group subsidiaries.  
 
7.4 Share-based payments 
(i) Share option plans for employees 
 
 
The Company has an HMRC-approved EMI share option scheme for certain staff and senior management. There is also an 
unapproved share option scheme in place which is used where the awards do not fall under the rules of the approved scheme.  
The unapproved scheme has no set term and the current arrangements continue until further notice. In both schemes, upon 
vesting, each option allows the holder to purchase one Ordinary Share at the pre-agreed option price. All share-based employee 
remuneration will be settled in equity. The Group has no legal or other obligation to repurchase or settle the options.  
No share options were issued during the year (2023: Nil). Share options have been issued historically to qualifying colleagues to 
encourage shared ownership and enhance employee retention, recruitment and incentivisation across the business. All share 
options in issue have an exercise price of 1 pence per Ordinary Share and can be exercised at any time between now and  
19 August 2032., subject to performance clauses. 
 
 
All share options will only accrue value in the event the Company’s share price being greater than 2 pence per Ordinary Share at 
the date of exercise (or if there is a qualifying transaction), thereby aligning the interests of recipients with those of shareholders. 
Some members of the Senior Management Team have additional performance criteria attached to a proportion of their share 
options, requiring trading overheads to be covered by recurring gross profits. The scheme also contains provisions for Share 
Options to be exercised in the event of a change of control of the business. 
 
 
Of the 21,500,000 Employee Options issued in the year ended 30 September 2022, 14,700,000 were granted to the Company’s 
former Chief Executive Officer Mark Halpin. As a member of the Concert Party created on 19 October 2019 when the Company 
acquired CloudCoCo Limited, the new Options granted to Mark Halpin carry further restrictions in that whilst the Concert Party, of 
which Mark is part, holds between 30 and 50 per cent of the share capital of the Company, these new options cannot be exercised 
without triggering the provisions of Rule 9 of the Takeover Code. These restrictions do not apply to the 7,500,000 existing options 
granted to Mark Halpin on 20 November 2020, as they were granted at a time when the Concert Party held more than 50 per cent 
of the Company’s issued share capital. Whilst Mark Halpin resigned as a director on 29 April 2024, the share options he holds in 
the Company continue to be exercisable under the terms of the share option scheme. 
 
 
During the year 2.416,250 share options lapsed (2023: 14,695,500) in accordance with the share issue documents. At 30 
September 2024, the Company had granted the following outstanding share options: 
2024
Number
2024
Weighted 
average
 exercise price
2023
Number
2023 
Weighted 
average 
 exercise price 
Outstanding at 1 October 
55,029,500
1.0p
69,725,000
1.0p 
Granted 
—
1.0p
—
1.0p 
Lapsed 
(2,416,250)
1.0p (14,695,500)
1.0p 
Outstanding at 30 September 
52,613,250
1.0p
55,029,500
1.0p 
 
No options are vested and exercisable at the balance sheet date. No options expired during the periods covered by the tables 
above. 

 
44 
Notes to the consolidated financial statements (continued) 
 
 
 
7.4 Share-based payments (continued) 
The total number of share options outstanding at 30 September 2024 was 52,613,250 as follows: 
Date granted 
Balance
2024
Movement 
during the year
Balance 
2023 
Exercise 
price 
Dates exercisable 
Remaining 
 contractual life 
 (months) 
20 November 2020 
36,313,250
(2,416,250)
38,729,500 1.00p 20 November 2023–20 November 2030
86 
19 August 2022 
16,300,000
—
16,300,000 1.00p 19 August 2024–19 August 2032 
95 
Total 
52,613,250
(2,416,250)
55,029,500 1.00p 
 
 
In determining the fair value of the share options granted on 20 November 2020 and 19 August 2022, the Company assessed the 
historical share price volatility associated with the Company’s share price and the effective risk-free rate of interest inherent in the 
debt element of this instrument.  
 
 
Non-employee share options and warrants 
 
On 3 September 2021, the Company issued 4,000,000 share warrants at a subscription Price of 1.5p per Ordinary Share to the 
vendors of Systems Assurance Limited and More Computers Limited (the “Acquired Companies”) in order to incentivise them to 
further assist with the integration of the business beyond the initial acquisition. 
 
The share warrants can be exercised in the period commencing 3 March 2022 up to and including 3 March 2032. The exercise 
of the share warrants is conditional upon the Company’s share price in the five consecutive days preceding relevant notice of 
exercise being not less than 2 pence per ordinary share and the prior six months’ revenue from new or qualifying customers in 
the Acquired Companies being at least £3,200,000 calculated on the last day of the calendar month starting 50 days before the 
date of the relevant notice of exercise.  
 
The total share-based payments charge included in the Consolidated Income Statement is: 
2024
£’000
2023 
£’000 
Share options 
25
118 
Share warrants 
1
1 
Total 
26
119 
 
 
8. Income tax 
2024 
£’000 
2023 
£’000 
Current tax 
 
 
UK corporation tax for the period at 25% (2023: 22%) 
— 
— 
Deferred tax 
 
 
Deferred tax credit on intangible assets  
215 
475 
Total tax credit for the year 
215 
475 
 
The tax expense actually recognised in the Consolidated Income Statement can be reconciled as follows: 
2024 
£’000 
2023 
£’000 
Loss for the year before tax: 
(3,310) 
(2,566) 
Tax rate 
25% 
22% 
Expected tax credit 
(828) 
(565) 
Adjusted for: 
 
 
Non-deductible expenses 
(14) 
(10) 
Differences in tax rates 
— 
(28) 
Recognition of deferred tax assets 
534 
(238) 
Movement in unprovided deferred tax relating to losses 
180 
366 
Short-term timing differences 
(87) 
— 
Total tax credit for the year 
(215) 
(475) 
 
The Group has unrecognised deferred tax assets in respect of tax losses carried forward totalling £4,735,000 (2023: £4,961,000). 
There are no restrictions in the use of tax losses. Deferred tax assets remain unrecognised until it becomes probable that the 
underlying deductible temporary differences will be able to be utilised against future taxable income. The substantively enacted 
tax rate increased from 19% to 25% with effect from 1 April 2023. Accordingly, a blended rate of 22.01% was applied in the 
financial year to September 2023, calculated as an average monthly rate over in the measurement of deferred tax for the year as 
reflected in the table above. The tax rate for the financial year to September 2024 was 25%. 
 
 

 
45 
Notes to the consolidated financial statements (continued) 
 
9. Loss per share 
2024 
£’000 
2023 
£’000 
Loss attributable to ordinary shareholders 
(3,153) 
(2,091) 
 
 
Weighted average number of Ordinary Shares in issue, basic and diluted  
706,215,686 706,215,686 
Basic and diluted loss per share  
(0.45)p 
(0.30)p 
The weighted average number of ordinary shares for the purpose of calculating the basic and diluted measures is the same. This 
is because the outstanding share incentives, details of which are given in Note 7, would have the effect of reducing the loss per 
ordinary share and therefore would be anti-dilutive under the terms of IAS 33. 
10. Intangible assets 
Intangible assets are non-physical assets which have been obtained as part of an acquisition or research and development 
activities, such as innovations, introduction and improvement of products and procedures to improve existing or new products. All 
intangible assets have an identifiable future economic benefit to the Group at the point the costs are incurred. The amortisation 
expense is recorded in administrative expenses in the Consolidated Income Statement. 
 
 
 
Intangible assets 
Goodwill 
£’000 
IT, billing and 
website
systems
£’000
Brand 
£’000 
Customer
lists
£’000
Total 
£’000 
Cost 
 
At 1 October 2022 and 30 September 2023 
11,281 
361 
2,383 
11,445 
25,470 
Re-classified as assets held for sale 
(11,028) 
(182) 
(1,913) 
(11,304) 
(24,427) 
At 30 September 2024 
253 
179 
470 
141 
1,043 
 
Accumulated amortisation 
 
At 1 October 2022 
— 
(202) 
(1,155) 
(5,668) 
(7,025) 
Charge for the year  
— 
(18) 
(122) 
(1,145) 
(1,285) 
At 30 September 2023 
— 
(220) 
(1,277) 
(6,813) 
(8,310) 
Charge for the year  
— 
(18) 
(122) 
(721) 
(861) 
Re-classified as assets held for sale 
— 
183 
1,254 
7,490 
8,927 
At 30 September 2024 
— 
(55) 
(145) 
(44) 
(244) 
 
Impairment 
 
At 1 October 2022 
(4,447) 
— 
(225) 
(1,193) 
(5,865) 
Charge in the year 
— 
— 
— 
— 
— 
At 1 October 2023 
(4,447) 
— 
(225) 
(1,193) 
(5,865) 
Re-classified as assets held for sale 
4,447 
— 
225 
1,193 
5,865 
At 30 September 2024 
— 
— 
— 
— 
— 
 
Carrying amount 
At 30 September 2024 
253 
124 
325 
97 
799 
At 30 September 2023 
6,834 
141 
881 
3,439 
11,295 
Average remaining amortisation period 
 
6.9 years for each category of intangible asset
For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are independent cash inflows 
(cash generating units). Goodwill is allocated to those assets that are expected to benefit from synergies of the related business 
combination and represent the lowest level within the Group at which management monitors the related cash inflows. The 
directors concluded that at 30 September 2024, there were two CGUs being Systems Assurance Limited and More Computers 
Limited, with CloudCoCo Limited and CloudCoCo Connect Limited classified as assets held for sale.  
 
Each year, management prepares the resulting cash flow projections using a value in use approach to compare the recoverable 
amount of the CGU to the carrying value of goodwill and allocated assets and liabilities. Any material variance in this calculation 
results in an impairment charge to the Consolidated Income Statement.  
The calculations used to compute cash flows for the CGU level are based on the Group’s Board approved budget for the next 
twelve months, and business plan, growth rates as below, the weighted average cost of capital (“WACC”) and other known 
variables. The calculations are sensitive to movements in both WACC and the revenue growth projections. The impairment 
calculations were performed using post-tax cash flows at post-tax WACC of 13.25% (FY23: 13.25%) for each CGU. The pre-tax 
discount rate (weighted average cost of capital) was calculated at 18% per annum (FY23:18%) and the revenue growth rate is 
5% per annum (FY23: 5%) for each CGU for 5 years and a terminal growth rate of 2.3% (FY23: 2.0%). 
 
 
 

 
46 
Notes to the consolidated financial statements (continued)  
 
 
10. Intangible assets (continued) 
Sensitivities have been run on cash flow forecasts for each CGU. Revenue growth rates are considered to be the most sensitive 
assumption in determining future cash flows for each CGU. Management is satisfied that the key assumptions of revenue 
growth rates should be achievable and that reasonably possible changes to those key assumptions would not lead to the 
carrying amount exceeding the recoverable amount. Sensitivity analyses have been performed and the table below summarises 
the effects of changing certain other key assumptions and the resultant excess (or shortfall) of discounted cash flows against 
the aggregate of goodwill and intangible assets. 
 
 
 
 
 
Sensitivity analysis 
£’000 
Systems 
Assurance 
Limited
More
Computers
Limited
Excess of recoverable amount over carrying value: 
Base case – headroom 
129
256
Pre-tax discount rate increased by 1%  - resulting headroom  
109
229
Revenue growth rate reduced in years 2 to 5 by 1% per annum – resulting 
headroom  
91
224
Base case calculations highlight that the impairment review in respect of Systems Assurance Limited is most sensitive to the 
discount rate and growth rate.  
 
11. Property, plant and equipment 
Right of Use Assets 
IT  
equipment 
E-commerce 
platform 
 Fixtures, fittings 
and  
leasehold  
improvements 
Total 
 
£’000 
£’000 
£’000 
£’000 
£’000 
Cost of assets 
  
  
  
  
  
At 1 October 2022 
1,639 
201 
— 
31 
1,871 
Additions 
1,294 
199 
107 
40 
1,640 
Modifications 
388 
— 
— 
— 
388 
Disposals 
(33) 
— 
— 
— 
(33) 
At 30 September 2023 
3,288 
400 
107 
71 
3,866 
Additions 
172 
10 
45 
2 
229 
Modifications 
1,234 
— 
— 
— 
1,234 
Disposals 
(115) 
(6) 
— 
(2) 
(123) 
Re-classified as assets held for sale 
(4,560) 
(378) 
— 
(59) 
(4,997) 
At 30 September 2024 
19 
26 
152 
12 
209 
 
  
  
  
  
Depreciation 
  
  
  
  
 
At 1 October 2022 
825 
73 
— 
31 
929 
Charge for the year 
966 
113 
41 
8 
1,128 
Disposals 
(33) 
— 
— 
— 
(33) 
At 30 September 2023 
1,758 
186 
41 
39 
2,024 
Charge for the year 
1,532 
110 
26 
17 
1,685 
Disposals 
(115) 
(6) 
— 
(2) 
(123) 
Re-classified as assets held for sale 
(3,159) 
(264) 
— 
(42) 
(3,465) 
At 30 September 2024 
16 
26 
67 
12 
121 
 
  
  
  
  
  
Net book value 
 
 
 
 
 
At 30 September 2024 
3 
— 
85 
— 
88 
At 30 September 2023 
1,530 
214 
66 
32 
1,842 
£1,532k of net book value relating to Property, Plant and Equipment held within discontinued operations at 30 September 2024 
are classified as assets held for sale. The net book value of right of use assets at 30 September 2024 comprised: 
Land & 
buildings 
£’000 
Data Centre
Assets
£’000
Motor Vehicles
£’000
Total 
£’000 
At 30 September 2024 
3 
—
—
3 
At 30 September 2023 
523 
990
17
1,530 
The depreciation charge in respect of right of use assets comprises £1,392k in respect of data centre assets (FY23: £879k) and 
£140k in respect of property and other assets (FY23: £87k). Data centre assets are described in more detail in Note 20. 
 
 

 
47 
Notes to the consolidated financial statements (continued)  
 
12. Inventories 
2024
£’000
2023 
£’000 
Consumables 
43
38 
Work in progress  
33
38 
Inventories  
76
76 
£20k of stock and work in progress within discontinued operations at 30 September 2024, are classified as assets held for sale. 
 
13. Trade and other receivables 
2024
£’000
2023 
£’000 
Trade receivables  
482
2,821 
 
Other debtors 
—
76 
Prepayments   
34
1,546 
Trade and other receivables 
516
4,443 
£3,809,000 of trade and other receivables within discontinued operations at 30 September 2024, are classified as assets held for 
sale. Further details are shown in Note 16. 
The Group reviews the amount of expected credit loss associated with its trade receivables and contract assets under IFRS 9 
based on forward looking estimates that take into account current and forecast credit conditions as opposed to relying on past 
historical default rates. In adopting IFRS 9 the Group applied the Simplified Approach applying a provision matrix based on number 
of days past due to measure lifetime expected credit losses and after taking into account customers with different credit risk 
profiles and current and forecast trading conditions. At 30 September 2024 trade receivables amounting to £27,000 (2023: 
£602,000) were past due but not impaired.  
 
The age of trade receivables not impaired is as follows: 
2024 
£’000 
2023 
£’000 
Less than 30 days  
429 
1,500 
30–59 days  
26 
364 
60–89 days  
27 
355 
90–119 days  
— 
153 
120+ days 
— 
449 
482 
2,821 
Trade receivables at the reporting date comprise amounts receivable from the provision of the Group’s products and services. 
The average credit period taken on the provision of these services is 17 days (2023: 34 days). At 30 September 2024, no provision 
for impairment of trade debtors is required for continued operations because the company believes it has sufficient trade credit 
insurance in place to mitigate the risk of non-payment in the continuing operations. £125,000 of impairment provision has been 
provided against assets held for sale at 30 September 2024, compared to a provision of £229,000 in the prior year as follows: 
 
2024 
£’000 
2023 
£’000 
Opening impairment provision 
229 
415 
Subsequently recovered from customers 
(137) 
(257) 
Unrecoverable balances from customers written-off 
(7) 
(1) 
Provision in year 
40 
72 
Re-classified as assets held for sale 
(125) 
— 
Impairment provision 
— 
229 
 
14. Contract assets 
2024
£’000
2023 
£’000 
Contract assets  
—
395 
 
Contract assets relate to the Group’s right to consideration in respect of goods or services that the Group has transferred to a 
customer. Contract assets are linked to recurring Managed IT services revenues. £402k of contract assets at 30 September 2024 
are classified as assets held for sale. 
 
 
 

 
48 
Notes to the consolidated financial statements (continued) 
 
15. Cash and cash equivalents 
 
 
Cash balances are held with a small number of counterparties. The Group manages its cash centrally through inter-company 
loans, ensuring funds are available where needed across its subsidiaries. This allows the group to efficiently pay liabilities, 
optimise working capital, and reduce reliance on external borrowing. 
 
 
2024 
£’000 
2023 
£’000 
Cash at bank and in hand 
1,042 
794 
 
There were no other borrowing facilities in place at 30 September 2024 other than the loan notes issued to MXC Guernsey Limited 
and the COVID-19 Bounce Back Loan (Note 20). 
 
 
16. Assets and liabilities classified as held for sale 
 
Following a strategic review carried out during 2024, the Board concluded that Company should seek to dispose of some trading 
assets in order to raise funds to repay the loan notes. This was seen as the most attractive option to improve financial stability 
and to enhance shareholder value. As a consequence, during August 2024, the Company reached agreement to sell its interests 
in CloudCoCo Limited and CloudCoCo Connect Limited, subject to due diligence and shareholder approval. On 31 October 2024 
having received shareholder approval, both transactions were concluded initially raising £7.75 million of cash of which £6.2 million 
was immediately used to repay the loan notes, therefore avoiding further costs for extending the loan note term. 
 
 
The following major classes of assets and liabilities relating to these disposals have been classified as held for sale in the 
consolidated statement of financial position on 30 September 2024. 
 
 
 
  
CloudCoCo 
Limited  
 
£’000 
CloudCoCo 
Connect 
Limited  
 
£’000 
Total  
 
 
£’000 
Intangible assets  
 
6,847 
2,788 
9,635 
Property, plant and equipment 
 
112 
19 
131 
Right of Use assets 
 
114 
1,287 
1,401 
Trade and other receivables 
  
1,970 
1,839 
3,809 
Assets held for sale 
  
9,043 
5,933 
14,976 
 
 
 
 
 
Trade and other payables 
 
3,756 
3,226 
6,982 
Contract liabilities 
 
929 
820 
1,749 
Provision for onerous contracts 
 
— 
799 
799 
Lease liability 
 
157 
1,288 
1,445 
Deferred tax liability 
  
201 
399 
600 
Liabilities associated with assets held for sale 
  
5,043 
6,532 
11,575 
 
 
17. Trade and other payables 
2024
£’000
2023 
£’000 
Trade payables  
1,466
5,655 
Accruals   
155
512 
Other taxes and social security costs 
69
711 
Trade and other payables 
1,690
6,878 
 
18. Contract liabilities
 
 
Following the re-classification of assets and liabilities held for sale, there were no contract liabilities in place at 30 September 
2024, In the prior year, the aggregate amount of the transaction price (the total contract value) allocated to unsatisfied performance 
obligations at 30 September 2023 was £11.7 million and is attributed to revenues in future periods as follows: 
 
 
2024
£’000
2023 
£’000 
Within 6 months 
—
4,060 
6 to 12 months 
—
4,240 
12 to 24 months 
—
2,450 
Greater than 24 months 
—
977 
—
11,727 
 

 
49 
Notes to the consolidated financial statements (continued) 
 
 
19. Provision for onerous contracts 
2024
£’000
2023 
£’000 
Provisions for onerous contracts – short-term element 
—
148 
Provisions for onerous contracts – long-term element 
—
684 
Provisions for onerous contracts 
—
832 
As part of the acquisition of CloudCoCo Connect Limited in 2021, the Group become party to a number of onerous contracts for 
redundant dark-fibre circuits that remain under term contracts which expire over numerous accounting periods up until November 
2032. The total amount payable over the term in relation to onerous contracts was £1.1 million. All £799k of onerous contracts 
are included within the assets and liabilities held for sale. 
2024
£’000
2023 
£’000 
Opening balance 
832
1,075 
Payments 
(133)
(140) 
Unwinding of discount on provisions 
100
(103) 
Re-classification as assets and liabilities held for sale 
(799)
— 
Closing balance 
—
832 
 
An onerous contract is one where the cost of fulfilling the contract exceeds the economic benefits that will be received. In other 
words, it is a contract that is expected to result in a loss. Under IFRS, we are required to recognise the expected losses from an 
onerous contract as a liability in the financial statements. 
The recognition of the onerous liability is based on a reliable estimate of the expected costs and benefits of the contract. The 
liability has been recognised in the opening balance sheet for Connect and has been measured at the present value of the 
expected future cash outflows, using a discount rate equivalent to the current risk-free rate of government bonds over the term of 
the onerous contracts. 
 
20. Borrowings 
20.1 Current 
2024 
£’000 
2023 
£’000 
Loan notes (transferred from non-current liabilities) 
5,242 
— 
Accrued interest on loan notes repayable in October 2024 
774 
— 
Loan notes 
6,016 
— 
COVID-19 Bounce-back loan repayable – short-term element 
19 
19 
Deferred consideration for acquisition of CloudCoCo Connect Limited  - short-term element 
50 
50 
6,085 
69 
 
20.2 Non-current 
2024 
£’000 
2023 
£’000 
Loan notes  
— 
4,723 
Accrued interest on loan notes repayable in October 2024 
— 
519 
Loan notes (transferred to current liabilities) 
— 
5,242 
COVID-19 Business Bounce-back loan repayable – long-term element 
25 
41 
Deferred consideration for acquisition of CloudCoCo Connect Limited  - long-term element 
75 
52 
100 
5,335 
On 10 May 2022, the Company borrowed £50,000 from HSBC Bank UK Plc, under the COVID-19 Business Bounce-back loan 
scheme. In accordance with the UK Government’s Business Interruption Payment scheme, the interest on the loan for the first 12 
months was covered by the UK Government and the Company will repay the loan in 59 equal monthly instalments, which 
commenced in June 2023.   
 
 
As part of the acquisition of More Computers Limited on 6 September 2021, the Company inherited a COVID-19 Business Bounce-
back loan of £50,000 between More Computers Limited and NatWest Bank Plc. In accordance with the UK Government’s 
Business Interruption Payment scheme, the interest on the loan for the first 12 months is covered by the UK Government and the 
Company will repay the loan in 59 equal monthly instalments, which commenced in March 2023.   
20.3 Net debt – net debt comprises: 
 
 
2024 
£’000 
Cash
 movements
£’000
Other
 movements
£’000
 
2023 
£’000 
Loan notes (see note 22) 
6,016 
—
774
5,242 
COVID-19 Bounce-back loans  
44 
(16)
—
60 
Deferred consideration 
125 
(50)
73
102 
Lease liabilities 
3 
(178)
(1,433)
1,614 
Cash and cash equivalents 
(1,042) 
(248)
—
(794) 
Total 
5,146 
(492)
(586)
6,224 

 
50 
Notes to the consolidated financial statements (continued) 
 
 
21. Lease Liabilities 
 
 
The acquisition of the Connect business delivered with it 32 data centre locations. The majority of data centres are leased from 
third-party suppliers on renewable contract terms of up to 5 years in duration. Many of these data centre leases can be auto-
renewed, resized or terminated in the months leading up to the end of the term, creating a new or modified leases in excess of 
twelve months, which then fall under IFRS16 as a right of use asset with associated lease.  
 
 
During the year, the Group entered into new or modified IFRS16 right of use leases of £1.7 million (FY23: £1.7 million). Those 
leases, which had less than 12 months remaining on the date of acquisition, were treated as short-term leases up until the point 
at which they were renewed or modified. 
2024 
£’000 
2023 
£’000 
Opening balance 
1,614 
845 
Additions 
172 
1,294 
Modifications 
1,234 
388 
Disposals 
(115) 
- 
Related interest expense 
47 
205 
Repayment of lease liabilities 
(1,504) 
(1,118) 
Re-classified as liabilities associated with assets held for sale 
(1,445) 
— 
Closing balance 
3 
1,614 
 
 
Current 
3 
1,138 
Non-current 
— 
476 
3 
1,614 
The total cash outflows from leases (including lower value and short-life leases) in the financial year was £2.294,000 (2023: 
£2,064,000) of which £466,000 relates to short-life leases (2023: £946,000). 
 
 
22. Financial instrument  
 
As part of a loan note consolidation on 21 October 2019, the Company agreed to modify a loan note originally provided to Business 
Growth Fund (“BGF”) on 26 May 2016. The original loan note contained a provision for share options which were immediately 
exercised. The directors considered this to be in consideration for the extinguishment of Loan Notes with a principal amount of 
£1.5m and accrued interest of £0.1m. In accordance with IAS 32, the carrying value of the Loan Notes that were extinguished, 
£1.3m, was derecognised and recorded in equity. 
 
On the same date, the remaining loan notes with a principal amount of £3.5m were acquired by a MXC Guernsey Limited, a 
subsidiary of MXC Capital (UK) Limited. The terms of the loan notes were revised by increasing the coupon to 12% per annum 
compound, rolled up and payable at maturity, and extending the term to October 2024. When measured using the loan notes’ 
original effective interest rate, the present value of the cash flows of the revised instrument were not significantly different to that 
of the instrument prior to the modification. As a result, the Loan Notes were not treated as a new instrument and continue to be 
measured at amortised cost. On 29 April 2024, the repayment date for the loan notes was subsequently extended to 31 August 
2026. Following the sale of the discontinued operations, the loan notes were repaid in full on 31 October 2024 and so the extension 
was not executed. Further details are included in Note 28. 
 
23. Deferred tax liabilities 
Deferred tax 
on acquired 
 intangibles 
£’000 
Deferred tax liability at 30 September 2022 
1,426 
Credited to income statement – on intangibles 
(475) 
Deferred tax liability at 30 September 2023 
951 
Credited to income statement – on intangibles 
(215) 
Re-classified as “Assets held-for-sale” 
(600) 
Deferred tax liability at 30 September 2024 
136 
 
 
 

 
51 
Notes to the consolidated financial statements (continued) 
 
 
24. Share capital and reserves 
 
Share capital and reserves comprises the following: 
• 
  “Share capital” represents the nominal value of equity shares; 
• 
“Share premium” represents the excess over nominal value of the fair value of consideration received for equity shares; net 
of expenses of the share issue; 
• 
“Capital redemption reserve” represents the nominal value of cancelled Deferred Shares;  
• 
“Merger reserve” represents the excess over nominal value of the fair value of consideration received for equity shares, net 
of expenses of the share issue, in connection with acquisitions; 
• 
“Other reserve” represents equity-settled share-based employee remuneration until such share options are exercised. In 
the financial statements at 30 September 2019 other reserves also included the equity element in the form of share options, 
contained in the financial instrument issued to the Business Growth Fund on 26 May 2016. 
• 
‘Revaluation reserve’ represents the increase in the value of intangible fixed assets, when they are revalued. This gain is 
recorded in a separate reserve within shareholders’ equity  
• 
Retained earnings reserve” represents retained profits and accumulated losses. 
 
 
24.1 Share capital 
Shares issued and fully paid 
2024 
£’000 
2023 
£’000 
Beginning of year  
7,062 
7,062 
Shares issued and fully paid  
7,062 
7,062 
 
Share capital allotted, called up and fully paid 
2024
No.
Ordinary
Shares
2023 
No. 
Ordinary 
Shares 
Ordinary shares of £0.01p 
706,215,686
706,215,686 
24.2 Share premium 
2024 
£’000 
2023 
£’000 
Beginning of year  
17,630 
17,630 
End of year 
17,630 
17,630 
 
24.3 Capital redemption reserve 
At the Company’s Annual General Meeting on 27 March 2015, the Company was authorised to enter into a contract for the off-
market purchase of all of the Deferred Shares of £0.009 each in its capital for cancellation. A single new Ordinary Share of £0.01 
was issued by the Company on that date to finance the off-market purchase. In accordance with Section 733 of the Companies 
Act 2006, this cancellation of shares created a capital redemption reserve. Article 3 of the Companies (Reduction of Share Capital) 
Order 2008 (SI 2008/1915) allows such reduction to be treated as a realised profit and it therefore may be used to distribute to 
shareholders or used to buy back shares. 
24.4 Merger reserve 
The merger reserve represents the excess over nominal value of the fair value of consideration received for equity shares, net of 
expenses of the share issue, in connection with acquisitions.  
24.5 Other reserve  
2024 
£’000 
2023 
£’000 
Beginning of year  
370 
458 
Share based payment 
(29) 
(88) 
End of year 
341 
370 
 
24.6 Retained earnings 
2024 
£’000 
2023 
£’000 
Beginning of year  
(32,513) 
(30,629) 
Arising on loss and total comprehensive loss for the period 
(3,153) 
(2,091) 
Share options lapsed 
55 
207 
End of year 
(35,611) 
(32,513) 

 
52 
Notes to the consolidated financial statements (continued) 
 
 
25. Related party transactions 
Details of Directors’ interests in the Company’s shares, service contracts and remuneration are set out in the report of the Board 
to the members on Directors’ remuneration on pages 19 and 20. The Directors are also considered to be the Group’s Key 
Management Personnel and their remuneration details can be found in Note 7. 
Mark Halpin, a former Director of the Company had a 19.9% holding in the shares of the Company at 30 September 2024, In 
addition, Jill Collighan, a former Director of the Company, was also an employee of MXC Capital (UK) Limited (“MXC”), a wholly 
owned subsidiary of MXC Guernsey Limited (“MXCG”). At 30 September 2024, MXCG had a 10.6% holding in the shares of the 
Company and is considered to have a significant influence over the Group. During the year, the Company purchased consultancy 
services of £52,500 (FY23: Nil) direct from JWI Partners, a business registered in Guernsey. This business is owned by Ian Smith, 
who is also a Director of MXCG. 
No other Director had a material interest in any significant contract with the Company or any of its subsidiaries during the year 
save for those disclosed in the accounts. 
During the year the Company purchased services including Non-Executive fees for Andy Mills of £21,300 (2023: £43,000) from 
CoCoNitro Limited, a company jointly owned by Mark Halpin and Andy Mills, none of which (2023: £13,500) was outstanding at 
the financial year end. In addition, the Company purchased consultancy fees direct from Andy Mills for £26,300 of which £10,000 
was outstanding at year end (2023: nil). 
 
 
Fees invoiced by MXC to the Company include £29,250 (2023: £39,000) for Jill Collighan’s services as Non-Executive Director, 
included as directors’ emoluments in Note 7. Additionally, corporate finance advisory and transaction services were purchased 
from MXC as financial adviser to the Company. The Group purchased services totalling £69,000 (2023: £69,000) from MXC and 
at 30 September 2024 owed £62,200 to MXC (2023: £27,000). 
As part of a refinancing in October 2019, MXCG, acquired £3.5 million loan notes of the Company, the terms of which were varied 
such that interest is charged at 12% compound per annum rolled up and payable only at the end of the term, which was also 
extended to 21 October 2024 with no repayment due until that date unless the Company chooses to pay early. At 30 September 
2024, the Company owed MXCG £6.0 million (2023: £5.5 million) in respect of the loan notes. On 31 October 2024, the loan notes 
were repaid in full. Further details are provided in Note 28. 
26. Contingent liabilities 
There are no contingent liabilities at 30 September 2024 (2023: £nil). 
 
 
27. Risk management 
 
The Group finances its activities through equity, loan notes and bank funds. No speculative treasury transactions are undertaken 
and during the last two years no derivative contracts were entered into. Financial assets and liabilities include those assets and 
liabilities of a financial nature, namely cash, trade and other receivables, trade and other payables, accruals, lease liabilities and 
borrowings. The Group is exposed to a variety of financial risks arising from its operating activities, which are monitored by the 
Directors and are reported in the principal risks and uncertainties contained within the Strategic Report on pages 10 to 11. 
27.1 Cash and liquidity risk 
The Group seeks to manage financial risk by ensuring sufficient liquidity is available to meet foreseeable needs and to invest cash 
assets safely and profitably.  
27.2 Interest rate risk 
The interest rate on the Group’s cash at bank is determined by reference to the bank rate. The Group has available credit card 
facilities with HSBC of up to £30,000 (2023: £30,000). The interest rate charged on finance leases and commercial loans is a 
fixed rate agreed at the time of signing the agreement. The interest rate charged by MXCG is at a fixed rate. No interest rate 
sensitivity analysis has been disclosed as the majority of the Group’s borrowings are fixed. 
27.3 Capital risk management 
 
The Group’s policy on capital structure is to maintain a level of gross cash available, which the Board considers to be adequate 
to fund a range of potential EBITDA movements, taken from a series of business projections and scenarios. Based on these 
business projections, the Board believes it has sufficient cash resources at its disposal to pursue its chosen strategy of maximising 
shareholder returns over the medium to long term from the customer base with a high proportion of contracted recurring revenues. 
The Group manages its capital to ensure that trading entities in the Group will be able to continue as going concerns, while 
maximising the medium and long term returns to shareholders through the organisation of cash, debt and equity balances. The 
capital structure of the Group consists of cash at bank and in hand, debt and equity attributable to equity holders of the parent, 
comprising issued share capital, reserves and retained earnings as disclosed in the Consolidated Statement of Changes in Equity 
on page 33. 
The Directors seek to promote recurring revenues to a wide range of business customers, to reduce the risks associated with 
fluctuations in the UK economy and to increase the long-term value to customers and shareholders. If required, the Group will 
subsidise one-off connection fees in order to generate contracted recurring revenues and secure longer-term business 
relationships with customers. 
The declaration and payment by the Group of any future dividends on the Ordinary Shares and the amount will depend on the 
results of the Group’s operations, its financial condition, cash requirements, future prospects, profits available for distribution and 
other factors deemed to be relevant at the time. 
 
 

 
53 
Notes to the consolidated financial statements (continued) 
 
 
27.3 Capital risk management (continued)  
Given the Group’s stage of development, the Directors do not envisage that the Group will pay dividends in the foreseeable future 
and intend to reinvest surplus funds in the development of the Group’s business. The Board will regularly review the 
appropriateness of its dividend policy. In order to maintain or adjust the capital structure, the Group may adjust the amount of any 
pay-outs to the shareholders, return capital to the shareholders, issue new shares, make borrowings or sell assets to reduce debt. 
27.4 Credit risk 
The Group’s policy is to monitor trade and other receivables and avoid significant concentrations of credit risk. The principal credit 
risk arises from trade receivables. Aged receivables reports are reviewed monthly as a minimum. The credit control function 
follows a policy of sending reminder letters that start once an invoice is over 30 days overdue. These culminate in a legal letter 
with the threat of legal action. In a limited number of cases, legal action has been pursued. An aged analysis of receivables is 
shown in Note 13 to the financial statements. 
27.5 Risk management analysis 
The information below provides an analysis of the financial assets and liabilities within the scope of IFRS 9 Financial Instruments 
required by IFRS 7 Financial Instruments: Disclosure. An analysis of the principal sums, relevant to an analysis of risk 
management, is as follows: 
2024 
Financial 
assets 
£’000 
Non-financial 
 assets 
£’000 
Balance Sheet 
total
£’000 
Trade and other receivables 
482 
34 
516 
Other current assets 
— 
76 
76 
Cash at bank and in hand 
1,042 
— 
1,042 
1,524 
110 
1,634 
 
2023 
Financial 
assets 
£’000 
Non-financial 
 assets 
£’000 
Balance sheet 
total 
£’000 
Trade and other receivables 
2,897 
1,546 
4,443 
Other current assets 
— 
76 
76 
Cash at bank and in hand 
794 
— 
794 
3,691 
1,622 
5,313 
Book value approximates to fair value. 
 
 
 
2024 
Other 
Financial liabilities at 
amortised cost in 
the balance sheet 
£’000 
Other liabilities 
not within
scope of
IFRS 9
£’000
Balance sheet 
total 
£’000 
Trade and other payables - short-term element 
1,621 
—
1,621 
Borrowings – short-term element 
6,085 
—
6,085 
Borrowings – long-term element 
99 
—
99 
Lease liability – short-term element 
— 
3
3 
7,805 
3
7,808 
Book value approximates to fair value. 
2023 
Other
Financial liabilities at 
amortised cost in 
the balance sheet 
£’000
Other liabilities 
not within
scope of
IFRS 9
£’000
Balance sheet 
total 
£’000 
Trade and other payables - short-term element 
6,167
—
6,167 
Contract liabilities – short-term element 
—
1,820
1,820 
Contract liabilities – long-term element 
—
311
311 
Borrowings – short-term element 
69
—
69 
Borrowings – long-term element 
5,335
—
5,335 
Provision for onerous contracts – short-term element 
—
148
148 
Provision for onerous contracts – long-term element 
—
684
684 
Lease liability – short-term element 
—
1,138
1,138 
Lease liability – long-term element 
—
476
476 
11,571
4,577
16,148 
Book value approximates to fair value. 
 
Average Trade Creditor days at 30 September 2024 was 98 days (FY23: 84 days). 
 
 
 

 
54 
Notes to the consolidated financial statements (continued) 
 
27.5 Risk management analysis (continued) 
 
The remaining contractual maturity of the Group’s financial instrument liabilities, being the undiscounted cash flows, including 
interest, based on the earliest dates on which the liabilities are required to be paid, are as follows: 
  
2024 
0 to 60 
days 
£’000 
61 days to
6 months
£’000
6 to 12 
months 
£’000 
12 months to 
2 years 
£’000 
2 to 5 
years 
£’000 
Over 5 
years 
£’000 
Total 
£’000 
Trade payables 
1,267 
199
— 
— 
— 
— 
1,466 
Borrowings 
6,197 
23
35 
102 
29 
— 
6,386 
Lease liabilities 
2 
1
— 
— 
— 
— 
3 
7,466 
223
35 
102 
29 
— 
7,855 
 
2023 
0 to 60 
days 
£’000 
61 days to
6 months
£’000
6 to 12 
months 
£’000 
12 months to 
2 years 
£’000 
2 to 5 
years 
£’000 
Over 5 
years 
£’000 
Total 
£’000 
Trade payables 
2,683 
2,651
321 
— 
— 
— 
5,655 
Borrowings 
3 
6
9 
6,219 
— 
— 
6,237 
Lease liabilities 
222 
323
390 
436 
298 
195 
1,864 
 
2,908 
2,980
720 
6,655 
298 
195 
13,756 
 
28. Post Balance Sheet events 
 
On 31 October 2024, the Company sold its interest in CloudCoCo Limited and CloudCoCo Connect Limited, initially raising £7.75 
million of cash of which £6.2 million was immediately used to repay the MXCG loan notes in order to avoid further costs for 
extending the loan note term Details of the disposals are set out below, based on unaudited completion accounts which are 
currently being agreed with the buyers. 
 
 
CloudCoCo 
Limited 
CloudCoCo 
Connect 
Limited 
Total 
  
£’000 
£’000 
£’000 
Non-current assets 
 
  
  
  
Intangible assets 
 
6,847 
2,788 
9,635 
Property, plant and equipment 
 
124 
18 
142 
Right of Use assets 
  
112 
1,278 
1,390 
Total non-current assets 
  
7,083 
4,084 
11,167 
Current assets 
 
 
 
 
Inventories 
 
37 
— 
7 
Trade and other receivables 
 
1,920 
1,847 
3,767 
Contract assets 
 
407 
18 
425 
Cash and cash equivalents 
  
16 
102 
118 
Total current assets 
  
2,380 
1,967 
4,347 
Total assets 
  
9,463 
6,051 
15,514 
Liabilities 
 
 
 
 
Trade and other payables 
 
(3,789) 
(2,797) 
(6,586) 
Contract liabilities 
 
(1,141) 
(610) 
(1,751) 
Provision for onerous contracts 
 
— 
(790) 
(790) 
Lease liability 
 
(152) 
(1,278) 
(1,430) 
Deferred tax liability 
  
(365) 
(399) 
(764) 
Total Liabilities 
  
(5,447) 
(5,874) 
(11,321) 
Net assets at book value 
  
4,016 
177 
4,193 
Proceeds from Sale 
  
7,500 
250 
7,750 
Gain/(loss) on sale of subsidiary 
  
3,484 
73 
3,557 
 
 
 

 
55 
Notes to the consolidated financial statements (continued) 
 
29. Ultimate controlling party 
There is no ultimate controlling party.  
 
 

 
56 
Statement of financial position (parent company) 
as at 30 September 2024 
 
Note 
30 September 
2024
£’000
30 September 
2023 
£’000 
Fixed assets 
 
Fixed asset investments 
6 
91
235 
Total fixed assets 
91
235 
Current assets 
 
Debtors 
7 
8,052
7,471 
Cash at bank and in hand 
117
102 
Total current assets 
8,169
7,573 
Creditors: amounts falling due within one year 
8 
(6,533)
(437) 
Net current assets 
1,636
7,136 
Total assets less current liabilities 
1,727
7,371 
Creditors: amounts falling due in more than one year 
9 
(83)
(5,385) 
Net assets 
1,644
1,986 
Capital and reserves 
 
Called up share capital 
11 
7,062
7,062 
Share premium account 
11 
17,630
17,630 
Capital redemption reserve 
6,489
6,489 
Merger reserve 
1,997
1,997 
Other reserve 
341
370 
Retained earnings 
(31,875)
(31,562) 
Shareholders’ funds 
1,644
1,986 
 
The parent company has taken advantage of Section 408 of the Companies Act 2006 and has not included its own profit and loss 
account in the financial statements. The parent company’s loss for the year and included in the Retained earnings movement was 
£368,000 (2023: £2,567,000). 
Approved by the Board and authorised for issue on 30 March 2025. 
 
 
 
 
 
 
Darron Giddens 
Director 
 
The accompanying accounting policies and notes form part of these financial statements. 
Company number: 05259846 
 
 
 

 
57 
Statement of changes in equity (parent company) 
for the year ended 30 September 2024 
 
 
 
Share 
capital 
£’000 
Share 
premium 
£’000 
Capital 
redemption 
reserve 
£’000 
Merger 
reserve 
£’000 
Other 
reserve 
£’000 
Retained 
earnings 
£’000 
Total 
£’000 
At 1 October 2022 
7,062 
17,630 
6,489 
1,997 
458 
(29,202) 
4,434 
Loss and total comprehensive loss for the 
period 
— 
— 
— 
— 
— 
(2,567) 
(2,567) 
Transactions with owners in their capacity as owners 
  
 
 
 
 
 
Share-based payments 
— 
— 
— 
— 
119 
— 
119 
Share options lapsed 
— 
— 
— 
— 
(207) 
207 
— 
Total transactions with owners 
— 
— 
— 
— 
(88) 
(2,360) 
(2,448) 
Total movements 
— 
— 
— 
— 
(88) 
(2,360) 
(2,448) 
Equity at 30 September 2023 
7,062 
17,630 
6,489 
1,997 
370 
(31,562) 
1,986 
 
 
Share 
capital 
£’000 
Share 
premium 
£’000 
Capital 
redemption 
reserve 
£’000 
Merger 
reserve 
£’000 
Other 
reserve 
£’000 
Retained 
earnings 
£’000 
Total 
£’000 
At 1 October 2023 
7,062 
17,630 
6,489 
1,997 
370 
(31,562) 
1,986 
Loss and total comprehensive loss for the 
period 
— 
— 
— 
— 
— 
(368) 
(368) 
Transactions with owners in their capacity as owners 
  
 
 
 
 
 
Share-based payments 
— 
— 
— 
— 
26 
— 
26 
Share options lapsed 
— 
— 
— 
— 
(55) 
55 
— 
Total transactions with owners 
— 
— 
— 
— 
(29) 
55 
26 
Total movements 
— 
— 
— 
— 
(29) 
(313) 
(342) 
Equity at 30 September 2024 
7,062 
17,630 
6,489 
1,997 
341 
(31,875) 
1,644 
 
 
 
 
 
The accompanying accounting policies and notes on pages 35 to 55 form an integral part of these financial statements. 
 
 
 

 
58 
Notes to the parent company financial statements 
 
 
1. Accounting policies 
1.1 Accounting convention 
The financial statements are prepared under the historical cost convention basis. 
These financial statements have been prepared in accordance with applicable United Kingdom accounting standards, including 
Financial Reporting Standard 101 (FRS 101) – The Reduced Disclosure Framework (March 2018), and with the Companies Act 
2006.  
Going concern  
The Group had negative net assets at 30 September 2024 totalling £2.1 million (2023: positive £1.0 million). However, as detailed 
in Note 28 the Group sold CloudCoCo Limited and CloudCoCo Connect Limited on 31 October 2024 for initial consideration of 
£7.75 million, which replenished the Group’s cash reserves and facilitated the full repayment of the MXC Loan Notes, leaving the 
Company free from long-term debt. This transaction has significantly strengthened the Group’s financial position, reducing credit 
risk due to the more immediate cash cycle associated with the e-commerce business. 
 
 
The Group remains committed to its key objectives of increasing sales, reducing costs, and returning to net cash generation at 
the Group level as described in the Strategic Report. 
 
The Group continues to trade through its e-commerce platform (morecoco.co.uk) and outsourced procurement businesses, which 
the Directors believe provide opportunities for growth. The continuing e-commerce business and the re-focus on the Systems 
Assurance business is expected to generate a positive contribution towards Plc costs, which have been reduced following the 
restructuring. The Group remains committed to its key objectives of increasing sales, reducing costs, and returning to net cash 
generation. 
 
The key operational risks the Group faces include the general UK economic outlook, rising borrowing costs, and high inflation, 
which could impact consumer spending and investment in IT infrastructure. However, the Directors remain confident in the e-
commerce, IT hardware, and gaming components markets and have taken measures to reduce ongoing operational costs, 
ensuring that cash reserves can sustain the business going forward. 
 
In assessing the Group’s ability to continue as a going concern, the Directors have reviewed forecast sales growth, budgets, and 
cash projections for the period to 31 March 2026, including sensitivity analysis on key assumptions such as the potential impact 
of reduced sales or slower cash receipts. Based on these assumptions, the Directors have reasonable expectations that the 
Group and the Company have adequate resources to continue operations for at least one year from the date of approval of these 
financial statements and accordingly continue to adopt the going concern basis in preparing these financial statements. 
 
1.2 Compliance with accounting standards 
The parent company has taken advantage of the reduced disclosure framework and has the following exemptions available to it: 
• 
the exemption from preparing a statement of cash flows; 
• 
the exemption from providing a reconciliation on the number of shares outstanding; and 
• 
the exemption from disclosing key management personnel compensation. 
1.3 Investments 
Fixed asset investments are stated at cost less provision for diminution in value. 
1.4 Pensions 
The Company does not currently offer a pension scheme for the benefit of its employees, although the Executive Director 
participates in a pension scheme operated by CloudCoCo Limited, where their payroll costs are prepared before an element is 
recharged back to the Company. 
1.5 Share-based remuneration 
The Company issues equity-settled share-based payments to certain employees. The fair value of the shares granted is borne by  
the Company and is not recharged to the Company’s subsidiaries. Share-based payments are calculated at the grant date, based 
on an estimate of the shares that will ultimately vest, using the Black Scholes model and in accordance with FRS 101. 
 
1.6 Critical accounting judgements and key sources of estimation uncertainty 
 
Key sources of estimation uncertainty 
Where there is indication of impairment, the debtors balance is impaired by a charge to the Company’s Income Statement. The 
debtors’ balance of £8.0 million (2023: £7.4 million) is recorded in the Company’s Balance Sheet and relates to the amounts owed 
by subsidiary undertakings after impairment. At the end of each period, the minimum level of impairment provided is calculated 
such that the net assets of the Company are equal to the net assets of the Group excluding deferred tax liabilities relating to 
intangible assets. In addition, a full line-by-line review of the debtors is carried out for any further impairment. Whilst every attempt 
is made to ensure that the impairment provision is as accurate as possible, there remains a risk that the provisions do not match 
the level of debts which ultimately prove to be uncollectable.  

 
59 
Notes to the parent company financial statements (continued) 
 
 
1.7 Financial assets 
 
Financial assets comprise amounts due from subsidiary undertakings and are initially recognised at fair value, plus transaction 
costs and subsequently measured at amortised cost. At the end of each reporting period, the Company assesses whether there 
is objective evidence of impairment. If there is objective evidence of impairment, the Company recognises an impairment loss in 
profit or loss immediately.  
 
1.8 Financial liabilities 
Financial liabilities are obligations to pay cash or other financial instruments and are recognised when the Company becomes a 
party to the contractual provisions of the instrument. Loan notes are raised for support of long-term funding of the Group’s 
operations. The financial liability arising on the loan notes is carried at amortised cost. In the financial statements at 30 September 
2024, loan notes were treated as a compound instrument as if the options granted to the lender represented an option to convert 
loan notes into equity. 
 
Finance charges, including premiums payable on settlement or redemption, and direct issue costs are charged to the Company 
Income Statement on an accruals basis using the effective interest method and are added to the carrying amount of the instrument 
to the extent that they are not settled in the period in which they arise. 
 
Modification of the terms of a liability is accounted for as an extinguishment of the original liability and recognition of a new liability 
when the modification is substantial. A modification is deemed to be substantial if the net present value of the cash flows under 
the modified terms, including any fees paid or received, is at least 10 per cent different from the net present value of the remaining 
cash flows of the liability prior to the modification, both discounted at the original effective interest rate of the liability prior to the 
modification. 
 
2. Auditor remuneration 
Fees payable to the Company’s Auditor for the audit of the parent company’s annual accounts were £35,000 (2023: £30,000). 
 
3. Employee costs 
The average number of staff employed by the Company during the year was 4 (2023: 5). These were all Directors. The costs for 
the year were £344,000 (2023: £408,000). Further detail is provided in note 7 to the consolidated financial statements. 
 
4. Pension payments 
The Company made pension payments of £5,900 during the year (2023: £7,500). Further detail is provided in note 7 to the 
consolidated financial statements. 
 
5.Share-based payments 
The Company has share option plans for employees and there were movements in non-employee share options and warrants 
during the year. Further detail is provided in note 7 to the consolidated financial statements. 
 
6. Fixed asset investments 
£’000
At 1 October 2022 
298
Disposals 
(63)
At 30 September 2023 
235
Disposals 
(144)
At 30 September 2024 
91
Additions/disposals relate to the cost of share options awards to employees of the subsidiaries. 
 
At 30 September 2024 the Company had one subsidiary undertaking. 
Company 
Country of registration
or incorporation
Class of
shares held
% 
Subsidiary undertakings 
 
CloudCoCo Holdings Limited  
Scotland
Ordinary
100 
 
The aggregate amount of capital and reserves and the results of the subsidiary undertakings for the last relevant financial year 
was:  
Company 
Principal activity 
Net liabilities
£’000
Loss for 
 the year 
£’000 
CloudCoCo Holdings Limited  
Intermediate holding company  
(11,084)
— 
 
 

 
60 
Notes to the parent company financial statements (continued) 
 
 
6. Fixed asset investments (continued) 
 
At 30 September 2024, the Company had the following direct and indirect subsidiaries: 
 
 
Active companies 
Subsidiary company 
Holding
Country of
incorporation
Shares
Nature of business
CloudCoCo Holdings Limited 
100%
Scotland
Ordinary
Holding company
Indirectly held 
CloudCoCo Limited 
100%
England and Wales
Ordinary
IT Managed Services
Systems Assurance Limited 
100%
England and Wales
Ordinary
IT Managed Services
More Computers Limited 
100%
England and Wales
Ordinary
IT Hardware e-commerce
CloudCoCo Connect Limited  
100%
England and Wales
Ordinary
IT Manged Services
 
 
Dormant companies 
Indirectly held subsidiary company 
Holding
Country of
incorporation
Shares
Nature of business
Pinnacle CDT Limited 
100%
England and Wales
Ordinary
Dormant
CloudCoCo Managed IT Limited 
100%
England and Wales
Ordinary
Dormant
Ancar-B Technologies Limited 
100%
England and Wales
Ordinary
Dormant
Nimoveri Holdings Limited 
100%
England and Wales
Ordinary
Dormant
 
Nimoveri Holdings Limited and Nimoveri Limited, both being dormant indirect subsidiaries of the Company, were dissolved on  
15 October 2024 and 6 February 2024 respectively. 
 
On 31 October 2024, after the current year end, the Company sold its interests in CloudCoCo Limited and CloudCoCo Connect 
Limited. See Note 28 to consolidated accounts for further details. 
 
For the year ending 30 September 2024 the following subsidiaries of the Company were entitled to exemption from audit under 
s479C of the Companies Act 2006. The Company having issued a parent guarantee to each of the subsidiaries below: 
 
Subsidiary Name 
Registered Office
Companies House Registration Number 
CloudCoCo Holdings Limited  
12/13 St Andrew Square, Edinburgh, EH2 2AF 
SC102302 
CloudCoCo Limited 
The Walbrook Building ,25 Walbrook, London, EC4N 8AF
10989039 
Systems Assurance Limited 
Carwood Park, Selby Road, Swillington Common, Leeds, 
02691103 
More Computers Limited 
Carwood Park, Selby Road, Swillington Common, Leeds, 
04666684 
 
For the year ending 30 September 2024 the following dormant subsidiaries of the Company were entitled to exemption from audit 
under s479A of the Companies Act 2006. The Company having issued a parent guarantee to each of the subsidiaries below: 
Subsidiary Name 
Registered Office
Companies House 
Registration 
Number 
CloudCoCo Managed IT Limited 
Carwood Park, Selby Road, Swillington Common, Leeds, LS15 4LG
06056115 
Pinnacle CDT Limited  
The Walbrook Building ,25 Walbrook, London, EC4N 8AF 
04613699 
Ancar-B Technologies Ltd 
The Walbrook Building ,25 Walbrook, London, EC4N 8AF
03347248 
Nimoveri Holdings Limited 
The Walbrook Building ,25 Walbrook, London, EC4N 8AF
11273706 
 
Nimoveri Holdings Limited and Nimoveri Limited, both being dormant indirect subsidiaries of the Company, were dissolved on  
15 October 2024 and 6 February 2024 respectively. 
 
 
7. Debtors 
2024 
£’000 
2023 
£’000 
Amounts owed by subsidiary undertakings 
8,021
7,402 
Prepayments  
31                  47 
Other taxes and social security costs 
—
22 
8,052
7,471 
 
The credit in the period relating to impairment of amounts owed by subsidiary undertakings was £1.4 million, (FY23: charge of 
£0.8 million). The amounts owed by subsidiaries are unsecured, interest free and are repayable on demand. 
 
 

 
61 
Notes to the parent company financial statements (continued) 
 
8. Creditors: amounts falling due within one year 
2024
£’000
2023 
£’000 
Trade creditors  
270
235 
COVID-19 Bounce back loan repayable – short-term element 
9
10 
Accruals  
142
142 
Deferred consideration for the acquisition of CloudCoCo Connect – short term element 
50
50 
Other taxes and social security costs 
46
— 
Loan notes 
6,016
— 
6,533
437 
Further detail on the COVID-19 Bounce back loan is provided in note 20 of the consolidated financial statements.   
On 31 October 2024, post year-end, the Company repaid the Loan Notes in full. Further details are provided in note 28 of the 
consolidated financial statements. 
 
9. Creditors: amounts falling due in more than one year 
2024 
£’000 
2023 
£’000 
Loan notes  
— 
5,242 
COVID-19 Bounce back loan repayable – long-term element 
8 
18 
Deferred consideration for the acquisition of CloudCoCo Connect Limited – long term element 
75 
125 
83 
5,385 
Further detail on the COVID-19 Bounce back loan is provided in note 20 of the consolidated financial statements.  
  
 
10. Financial instrument 
The Company has loan notes in issue and further detail is provided in note 22 of the consolidated financial statements.  
On 31 October 2024, post year-end, the Company repaid the Loan Notes in full. Further details are provided in note 28 of the 
consolidated financial statements  
 
11 Share capital and reserves 
 
Share capital and reserves comprises the following: 
• 
“Share capital” represents the nominal value of equity shares; 
• 
“Share premium” represents the excess over nominal value of the fair value of consideration received for equity shares; net 
of expenses of the share issue; 
• 
“Capital redemption reserve” represents the nominal value of cancelled Deferred Shares;  
• 
“Merger reserve” represents the excess over nominal value of the fair value of consideration received for equity shares, net 
of expenses of the share issue, in connection with acquisitions; 
• 
“Other reserve” represents equity-settled share-based employee remuneration until such share options are exercised. 
• 
Retained earnings reserve” represents retained profits and accumulated losses. 
 
11.1 Share capital 
Shares issued and fully paid 
2024 
£’000 
2023 
£’000 
Beginning and end of year  
7,062 
7,062 
Shares issued and fully paid  
7,062 
7,062 
 
The shares issued to the CloudCoCo Limited vendors were issued on behalf of CloudCoCo Holdings Limited in settlement of the 
consideration payable for the purchase of the entire issued share capital of CloudCoCo Limited. 
 
Share capital allotted, called up and fully paid 
2024
No.
Ordinary 
Shares
 
2023 
No. 
Ordinary 
Shares 
Beginning and end of year  
706,215,986
706,215,986 
End of year 
706,215,986
706,215,986 
 
11.2 Share premium 
2024 
£’000
2023 
£’000 
Beginning of year  
17,630
17,630 
End of year 
17,630
17,630 

 
62 
Notes to the parent company financial statements (continued) 
 
 
11 Share capital and reserves (continued)  
 
11.3 Capital redemption reserve 
At the Company’s Annual General Meeting on 27 March 2015, the Company was authorised to enter into a contract for the off-
market purchase of all of the Deferred Shares of £0.009 each in its capital for cancellation. A single new Ordinary Share of £0.01 
was issued by the Company on that date to finance the off-market purchase. In accordance with Section 733 of the Companies 
Act 2006, this cancellation of shares created a capital redemption reserve. Article 3 of the Companies (Reduction of Share Capital) 
Order 2008 (SI 2008/1915) allows such reduction to be treated as a realised profit and it therefore may be used to distribute to 
shareholders or used to buy back shares. 
11.4 Merger reserve 
The merger reserve represents the excess over nominal value of the fair value of consideration received for equity shares, net of 
expenses of the share issue, in connection with acquisitions.  
11.5 Other reserve  
The Other reserve relates to share-based employee remuneration to be settled in equity. Further detail is provided in note 7 of 
the consolidated financial statements. 
 
12. Related party transactions 
 
There were related party transactions during the year. Further detail is provided in note 25 of the consolidated financial statements.  
 
13. Contingent liabilities 
There are no contingent liabilities at 30 September 2024 (2023: nil). 
  
 
14. Post Balance Sheet events 
 
On 31 October 2024, the Company sold its interest in CloudCoCo Limited and CloudCoCo Connect Limited, initially raising £7.75 
million of cash of which £6.2 million was immediately used to repay the MXCG loan notes in order to avoid further costs for 
extending the loan note term. Further detail is provided in note 28 of the consolidated financial statements.  
 
 
 

 
63 
Directors, Secretary and advisers 
 
 
 
Directors 
 
Simon Duckworth OBE DL 
Non-Executive Chairman 
 
Darron Giddens 
Chief Financial Officer 
 
Company Secretary 
Darron Giddens 
 
Company number 
05259846 
 
Registered office 
5 Fleet Place  
London  
EC4M 7RD 
 
Nominated adviser and broker 
Allenby Capital Limited 
5 St Helens Place 
London 
EC3A 6AB 
 
Auditors 
Barnes Roffe LLP 
Charles Lake House 
Claire Causeway 
Crossways Business Park 
Dartford  
DA2 6QA 
 
 
Solicitors 
DAC Beachcroft LLP 
25 Walbrook  
London 
EC4N 8AF  
 
 
 
 
* 

OUR STRATEGIC PARTNERS

5 FLEET PLACE, LONDON, EC4M 7RD
TEL: 0330 236 9070
EMAIL: HELLO@CLOUDCOCO.CO.UK 
C O N T A C T  I N F O R M A T I O N  
www.cloudcoco.co.uk