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Experience Co Limited

eve · LSE Financial Services
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Employees 51-200
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FY2020 Annual Report · Experience Co Limited
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annual report

eve Sleep  plc 2020

co mpany  number 092 61636

year ended 31 December 2 0 20

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e v e   S l e e p   p l c   2 0 2 0   a n n u a l   r e p o r t

good morning
welcome to eve’s 
2020 annual report

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c o n t e n t s

6

8

c o m p a n y   i n f o r m a t i o n

c h a i r m a n ’ s   s t a t e m e n t

12

s t r a t e g i c   r e p o r t

32

g o v e r n a n c e   r e p o r t

60

a u d i t o r ’ s   r e p o r t

6 8

g r o u p   f i n a n c i a l   s t a t e m e n t s

92

c o m p a n y   f i n a n c i a l   s t a t e m e n t s

6

c o m p a n y

information

directors
Paul Pindar (Non-executive Chairman)

auditor
Nexia Smith & Williamson

James Sturrock (Non-executive Director)

Statutory Auditor

Thomas Enraght-Moony (Non-executive Director)

25 Moorgate 

Tim Parfitt (Chief Financial Officer)

Nikki Crumpton (Non-executive Director)

(Resigned 30 September 2020)

London 

EC2R 6AY

registered office
29A Kentish Town Road 

Camden 

London

NW1 8NL

registered number
09261636

Masood Choudhry (Non-executive Director) 

(Appointed 3 February 2021)

Cheryl Calverley (Chief Executive Officer) 

(Appointed 1 June 2020)

secretary
Link Company Matters Limited

The Registry

34 Beckenham Road

Beckenham

Kent

BR3 4TU

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g r o u p

chairman’s statement

eve is now a stronger, more resilient 

business, with a ready-made platform 

for future growth.

Pau l  P inda r

completing the rebuild strategy

In what has been one of the most difficult 

eve has continued to build on its 

and unpredictable years for business, eve has 

differentiated strategy of focusing on the 

exited 2020 in far better shape than it entered 

broader sleep wellness category as compared to 

the year, through a combination of favourable 

more mattress-focused peers where competition 

external factors and sound execution of the 

is largely price driven. Existing product categories 

strategy. The accelerated transition to online 

have been deepened with further products, as 

ordering and the strength of the homewares 

well as eve’s move into new categories. eve’s 

market brought about by the pandemic has 

first foray into gifting with Boots for a ‘well slept’ 

provided tailwinds for the business. Whilst the 

range of sleep gifts for the Christmas period 

sector remains highly competitive, there has 

sold out and the new partnership with the 

been an improvement in the landscape, with 

French homewares retailer Olivier Desforges goes 

the retrenchment of some online mattress 

from strength to strength. In tandem with new 

companies, as well as reduced store-based 

partnerships, eve has exited those which were 

competition, from both temporary and 

not economically viable, including Amazon UK, 

permanent shop closures. 

in order to stay focused  

The rebuild strategy is largely complete 

on profitable sales growth.

and eve now has a more resilient and efficient 

The Company continued its ongoing 

technology, logistics and operational platform 

investment in broadcast TV and supported its 

for future growth. The product ranges have 

existing ‘wake up dancing’ campaign with an 

been expanded, alongside a broadening 

additional new campaign designed to build 

of distribution in both the UK and France, 

long term brand presence for eve as a sleep 

which has had the added benefit of further 

wellness brand. This longer term investment is  

raising brand awareness. Underpinning 

a sign of increasing confidence in the business 

the whole business is the quality of the 

and its ongoing growth potential. The new 

mattresses themselves, which have been 

‘switch off with eve sleep’ campaign launched 

widely recognised as best in class, consumer 

in November 2020 and runs every Sunday night 

champion Which? in November 2020 rating 

across the Channel 4 estate, digital and mobile 

eve’s original and its premium hybrid the two 

advertising through until spring 2021.  

best mattresses in the UK. The Premium Hybrid 

The analytics on the campaign performance so 

has also been awarded ‘Meilleur Choix’  

far have been very positive, with payback above 

(best choice) by the French equivalent of  

projected expectations.

Which? - Que Choisir. 

Over the last two years the entire operations 

s t r a t e g i c   r e p o r t :   chairman's statement

9

and processes of the business have been 

£25.2m, driven by 19% growth in the second 

carefully analysed and restructuring plans  

half. This result, which exceeded the Board’s 

put in place. 

twice raised expectations, was achieved on 

The consumer websites have been 

a marketing budget 49% lower than the 

re-platformed to Shopify, which, in addition to 

previous year. Overheads (defined as wages, 

providing an improved customer experience 

salaries  

and a more stable platform, reduces ongoing 

and other administrative expenses but  

maintenance costs and is easily replicable 

excluding share based payment charges)  

across markets. As part of wider Brexit 

were also kept under tight control and  

preparations to minimise any trade frictions and 

33% lower than the prior year.

stay cost competitive, mattress manufacturing 

The improved financial performance of 

has been largely localised in the UK for the 

the business was UK-led, with Ireland also 

UK and Irish markets and Belgium for sales to 

benefitting in the fourth quarter from some 

the French market. Distribution capability for 

marketing investment. This is reflected in the 

the UK&I, in terms of both warehousing and 

UK&I’s increased share of total revenues, which 

carriers has also been upgraded, resulting in an 

has risen from 78% in 2019 to 81% in 2020. The 

improved customer experience and a reduction 

French business, which has been reset during 

in logistics cost through the consolidation  

the year with minimal marketing investment, 

of all items in an order into a single delivery.

improved its marketing contribution; defined 

financial performance 
ahead of expectations

The central focus of the rebuild strategy  

as profit after all direct costs including 

marketing but before overheads, by £1.5m.

acting responsibly

has always been to reduce losses and  

We will continue to evolve our business  

cash burn in order to put the business on  

to minimise our wider impact on the world 

a secure and sustainable long term footing. 

and be a better corporate citizen. Our  

Great progress in 2020 has been made in this 

major initiative during the year was forming  

regard, with underlying EBITDA1 losses cut by 81% 

a partnership with TFR Group in the UK,  

to £2.0m and statutory loss reduced by 83% 

a prominent furniture recycling company,  

to £2.0m. Cash generation was even stronger, 

on the removal, rejuvenation and recycling  

achieving a cash improvement of £0.4m, which 

of mattresses. This policy is part of ensuring 

after adjusting for £0.3m of tax payments 

that 100% of eve sleep’s returned mattresses 

deferred until post period end, resulted in a 

are diverted away from landfill, saving over  

maiden cash flow neutral position for the full 

100 tonnes of waste, whilst also optimising 

year. Accordingly, eve closed the year with a 

revenue recovery. A separate partnership  

healthy statement of financial position, with 

with our carriers also encourages customers 

£8.4m (2019: £8.0m) of cash and no debt (other 

to have their previous mattress removed  

than the lease liability for our office premises), 

and recycled at the point their new mattress 

without recourse to any further funding.

is delivered.

The period was dominated by the 

pandemic, with heightened sales volatility in 

the early months of the year. Sales from May 

onwards grew strongly and have remained at 

elevated levels as a result of the trend to online 

ordering and the strength of the homewares 

market. Sales for the full year grew by 6% to 

Notes
1. 

Underlying EBITDA is defined as earnings before interest, tax, depreciation, amortisation and impairment, share-based payment charges connected with 
employee remuneration (2020 and 2019), fundraise-related expenditure (2019 only), adding back IFRS16 adjustments to office lease costs. Underlying 
EBITDA reflects what management believe to best demonstrate the underlying performance of the business in a given year.

10

s t r a t e g i c   r e p o r t

all credit to our people

This year has brought about 

model, which limits both the initial risk but  

unprecedented change for our team, who 

also the financial upside. 

have been working through the rebuild 

We will continue to invest steadily in 

strategy since late 2018. During the first 

the UK, with efficient marketing now driving 

national lockdown in May we announced 

consistent growth and a positive marketing 

a change in CEO with the promotion of 

contribution. We anticipate a slowing in our 

Cheryl Calverley, eve’s Chief Marketing 

rate of UK progress from around May as a 

Officer at the time, replacing James 

result of tougher comparatives and a likely 

Sturrock, who has stayed on as a  

shift in consumer spending to out-of-home 

non-executive director. The entire team has 

as the country exits lockdown measures. 

once again adapted and stepped up to 

However, we firmly believe that the recent  

the challenge, showing great flexibility and 

shift to e-commerce will not reverse, and  

fortitude, including making a seamless move 

the underlying trend of sleep wellness, on 

to home working from March and ensuring a 

which the eve brand is built, is a fundamental 

smooth transition to Cheryl’s leadership. 

societal force that will continue in the long term.

We are proud to have been able 

We plan to increase investment in France 

to navigate 2020 without the need to 

through 2021 and build on the higher profile 

announce new redundancies or furlough 

that our highly successful retail partnership 

staff. Having met our targeted performance 

with Olivier Desforges has provided. This will 

objectives for the year we have been able 

accelerate our growth in the country and 

to pay a bonus to each and every staff 

provide a more balanced and sustainable 

member by way of a thank you to our team 

growth profile to the wider business. Unlike  

for their unswerving commitment to eve. Our 

the UK, France has not experienced such  

team remain our greatest asset and we will 

an accelerated shift to e-commerce over 

continue to invest in their development, 

the past year, having maintained ‘open high 

safety and well-being.

a brighter outlook 

streets’ through most of the pandemic.  

We expect good growth from France in 2021 

and beyond through a combination of the 

continued structural shift to online, combined 

Trading for January and February has 

with investment in our own established and 

continued to be strong, benefitting from the 

award winning proposition. 

ongoing weekly TV campaign in the UK, the 

With the rebuild strategy now largely 

latest Which? ratings and the wider behavioural 

behind us, eve is now well placed to embrace 

shift to online purchasing. Revenue growth 

the future with renewed confidence.

Paul Pindar
Chairman
17 March 2021

for the first two months of the year of 16% 

represents an improvement from the last 

quarter of 2020 and has been boosted by an 

easing of supply constraints and improved 

stock management, which had previously held 

back the rate of growth in late 2020. Whilst 

we are still experiencing some challenges 

in componentry supply and inflationary 

pressures, we expect these issues to further 

ease in the coming months. 

In the year ahead we will also continue 

to expand and deepen our product offering. 

These wider categories including gifting and 

CBD are initially trialled through a license 

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s t r a t e g i c   r e p o r t

strategic review

well placed in a large, fragmented, 

rapidly changing market

Sleep is increasingly recognised as an 

consequent switch to working from home, 

essential element of wellness at a time when 

coupled with a lack of leisure spending 

wellness has never been more important. There 

alternatives, drove a strong increase in industry 

is a growing body of research and evidence 

wide demand for bedding and homewares 

which testifies to the importance of sleep 

products. Consumers en masse literally 

and the risks to physical and mental health 

‘bedded down’ for lockdown as they sought 

of insufficient sleep. In a poll commissioned 

to renovate their homes and bedrooms. 

by eve and taken shortly after the start of the 

Data from Barclays UK Consumer Spending 

pandemic, as many as 48% of respondents 

Reports show that spending in the Household 

said that they were kept up due to worry 

category experienced double digit year-on-

about COVID-19 and nearly one in four 

year growth each and every month from June 

admitted that their quality of sleep was worse 

2020 through December 2020. 

than ever. ‘Sleep’ has now overtaken both ‘diet’ 

The growth in spending has been online 

and ‘exercise’ as the most searched for term 

led, resulting in an acceleration of the trend to 

on google (UK) across the ‘wellbeing triad’ 

ecommerce. Data from the Office for National 

of ‘sleep’, ‘diet’ and ‘exercise’, showing the 

Statistics shows that non-food retail sales 

increased awareness that consumers have of 

online grew to 25.5% of all sales in Q4 2020, 

this vital component of wellbeing.

from 12.9% in Q4 2019. Historic data suggests 

With the increasing understanding of the 

that shifts to online show limited tendency to 

importance of sleep has come consumer 

reverse, and with the country entering 2021 

change. Consumers are spending more on 

in its third national lockdown and all but 

wellness and the sleep market has been a 

essential shops closed, it is reasonable to 

beneficiary of this. Not only are consumers 

assume that a substantial element of the shift 

spending more on sleep wellness related 

to online will become permanent. 

products, they are also willing to spend 

Whilst the sector remains fragmented and 

more on the central element of a good 

highly competitive the competitive landscape 

night’s sleep; the mattress. The strong sales 

across beds and mattresses has eased, with a 

performance of eve’s premium hybrid mattress 

number of online mattress providers choosing 

testifies to this point, generating over 30% of 

to retrench from the UK market, alongside a 

mattress sales by volume. Every customer 

reduction in store based competition, both 

that purchases an eve mattress is asked at 

permanent and temporary as a result of the 

100 days whether they’re sleeping better 

pandemic. There is also evidence to suggest 

thanks to their eve, and 80% tell us they are. A 

that the mattress in a box brands are growing 

strong piece of advocacy for the quality and 

their share of the market. Despite the level of 

effectiveness of our products.

ongoing competition in mattresses, there is 

Sleep is a huge market, which has evolved 

no company that as yet has established itself 

substantially since the start of the pandemic. 

as a sleep wellness brand which commands 

Data from Euromonitor estimates that the 

widespread recognition and brand loyalty. 

European sleep market is worth approximately 

eve’s ambition is to achieve just this; to be 

£26bn, with the Core Markets that eve is 

seen as the go to brand for sleep wellness 

focused on (UK&I and France) being worth 

products, content and support across a range 

approximately £6bn.The advent of the first 

of categories and sales channels.

national lockdown from March 2020 and the 

13

s t r a t e g i c   r e p o r t

business model 

eve is an agile, digitally native business, with 

marketing, operations and customer 

a direct to consumer (DTC) led proposition, 

experience. In-line with many in the industry, 

supported by partnerships with leading 

manufacturing and fulfilment, which require 

retailers. This omni-channel approach reflects 

heavy fixed cost investment, are outsourced 

how consumers increasingly identify, research 

to leading third party suppliers in the UK 

and purchase items, moving seamlessly 

and Continental Europe. This setup helps 

between online and offline channels. By 

to de-risk the business in terms of currency 

being where the customer is, without incurring 

and any potential trade frictions. It has also 

the fixed costs of a large store estate, eve 

proved to be highly scalable and flexible, 

increases its potential sales opportunities 

enabling significant seasonal variations in 

and grows its brand awareness and product 

product demand to be met without any 

understanding. 

noticeable margin impact or variance 

Building a strong brand and customer 

in stock holding. There is a close working 

experience and ultimately therefore enjoying 

relationship with eve’s manufacturing 

repeat sales is at the centre of the eve model 

partners to innovate and develop best in 

and is essential to attaining profitability. 

class products that out-perform competitors 

To achieve this goal eve is focused on 

in terms of function and design, as 

establishing itself as a go to brand for sleep 

evidenced by the high performance of the 

wellness products, providing the authority and 

Premium Hybrid and Original Hybrid ranges 

consumer trust to sell a broader range  

in Which? Consumer surveys. 

of products at a greater frequency across  

The outsourced manufacturing and 

the category. 

fulfilment model, coupled with the DTC-led 

As a DTC-focused business, eve has the 

setup, enables a lower and more flexible 

privilege of vast amounts of first party data 

cost base than a traditional retailer. This 

from which to better understand customer 

has been evident throughout the rebuild 

needs and to evolve both its marketing and 

strategy, where non-profitable sales have 

its product offering. This enables the business 

been cut, processes completely overhauled 

to deliver better targeted incentives for 

without the negative margin impact and/

customers to return and buy further products 

or incurrence of substantial restructuring 

directly from eve. Some 13.2% of customers 

costs which would typically be expected 

that purchased an eve product in 2018 have 

from a more asset backed business. For 

returned to buy further eve products in the 

eve, marketing is one of its largest costs, 

subsequent two years.

but unlike rent, it is flexible in nature and 

As a brand-led business, resources in 

is quick and easy to scale up and down 

terms of investment and talent are focused on 

as well as optimise and accelerate where 

the key operations of product development, 

opportunities arise.

14

s t r a t e g i c   r e p o r t

chief executive’s report

we have navigated the many challenges 

of 2020 well and enter 2021 in good shape 

thanks to the tireless dedication, creativity 

and commitment of the entire eve team.

C he r yl Calverley

introduction

Taking on your first CEO role can be daunting 

2019, and statutory losses reduced by 83% to 

at the best of times but add in a global 

£2.0m. The improvement in cash generation 

pandemic, an unplanned for acceleration 

has been even more dramatic, with the Group 

in demand and your entire team working 

reporting its first ever neutral cash flow for the 

from home and the challenges quickly 

year, after adjusting for £0.3m VAT payments 

multiply. However, I am pleased to say that the 

from 2020 Q1, which were deferred until after 

transition in May 2020 went smoothly, with no 

the year-end under the UK Government’s 

noticeable impact on performance. This has 

Coronavirus support measures. This compares 

been aided by my deep involvement in the 

with a net cash outflow of £10.1m (excluding 

rebuild strategy since joining eve in December 

£12.0m equity funding) in 2019 and an outflow 

2018 as Chief Marketing Officer and the 

of £21.0m in 2018 and means eve exits 2020 

strong culture of dedication, care, creativity 

with a healthy cash balance of £8.4m and  

and commitment across the entire eve team, 

no debt, other than the lease liability on our 

something that has been a priceless asset 

office premises.

during this remarkable period. 

The improvements to infrastructure and 

I first joined eve because I could see 

operations of the business are less visible 

the unique opportunity to build a sleep 

but of equal, if not greater importance. The 

wellness brand. A brand of significant size and 

restructuring that has taken place to date is 

strength occupying an uncontested territory, 

about more than just greater efficiency, it is 

meeting a rapidly growing consumer need 

about building a platform and a collection 

with a differentiated proposition to the more 

of product and marketing assets that can 

price led, mattress focused competitors, or 

be readily scaled across markets, without 

generalist homewares retailers. I am pleased 

markedly increased overheads or damaging 

to say that that opportunity still remains and 

the customer experience. We have been 

during 2020 we’ve made good progress 

rebuilding in preparation for future growth, 

towards achieving this, as part of our wider 

and whilst work will remain ongoing, eve now 

rebuild strategy.

has a tech platform that can be rolled out 

Since taking over as CEO the focus has 

across new markets without incurring higher 

remained on delivering the rebuild strategy, 

overheads. Complementing this more scalable 

with the central goal of putting the business 

platform is a broader product set, a brand 

on a more sustainable, long term financial 

positioning and a marketing strategy that is 

footing. The improvement in the financial 

instantly replicable across markets, supported 

performance is clear to see with underlying 

by a highly scalable logistics and customer 

EBITDA losses in 2020 reduced by 81% year-

service operation. 

on-year to £2.0m on revenues 6% higher than 

15

s t r a t e g i c   r e p o r t

the rebuild strategy

To best evaluate the performance of the 

business in 2020 it is necessary to analyse  

the performance against the three core  

pillars of the rebuild strategy:

•  differentiated brand positioning;

•  expanded product range; and

• 

lower friction customer experience.

differentiated brand positioning

To differentiate eve from the other mattress 

During the first half of the year, we grasped 

in a box brands, where competition is largely 

the opportunity offered by the depressed 

price-led, our strategy is to establish eve as 

TV market to run our existing, highly effective 

a trusted destination for high quality sleep 

campaigns in both the UK and France. These 

wellness products. To achieve this, we have 

drove a strong customer response and 

refocused our marketing communications on 

further gains in marketing efficiency. 

the benefits that eve can bring consumers in 

The success of our marketing is 

sleep wellness. A fine example is where eve 

demonstrated in our unprompted UK brand 

partnered with Channel 4 to celebrate World 

awareness, which increased from 15% in 

Sleep Day on 13 March 2020 by removing the 

August 2019 to 17% at August 2020. This 

brain-stimulating blue light from TV ads and 

understates the full improvement achieved 

replacing it with an amber-coloured filter to lull 

during the year, with the benefits of the 

viewers into a good night’s sleep. This initiative 

latest TV campaign that launched in 

was supported by an eve ad, which aired on 

November and the brand presence in Boots 

a Sunday evening time slot on Channel 4 and 

to come through in the next survey.

related channels, providing simple and effective 

Our Irish business, which is now ready 

sleep tips to further amplify the eve message.

for growth, benefited from some increased 

The concept evolved further with the 

marketing investment in the fourth quarter 

new UK campaign, ‘switch off with eve sleep,’ 

of the year, though this was not extended 

which leant on some of the key themes from 

to TV. Marketing investment in France, with 

the World Sleep Day campaign. The new 

the exception of the running of a small 

campaign, which launched in November 2020 

amount of TV media utilising an existing TV 

and runs every Sunday night on Channel 4 

campaign in May was minimal during the 

through to spring 2021, revived the iconic 

year, as the business is at an earlier stage  

‘test Card F’, which until 1997, signalled the 

in its development than the UK. 

end of programming in a bid to encourage 

In addition to refocusing the positioning 

the nation to switch off their minds and 

of our brand, considerable effort has 

bodies and start winding down for bed. 

gone into improving marketing efficiency, 

The campaign extends to casual gaming, 

including the development of enhanced 

popping up on the screens of popular gaming 

data analytics. Subsequent marketing 

apps such as Candy Crush, to remind  

investment has been evaluated in depth, 

users that it is time to grab some sleep.

16

s t r a t e g i c   r e p o r t :   chief executive's report

with the removal of channels that were not 

Complimenting the increased mattress and 

generating a sufficient return, in line with our 

bed frame range is ongoing growth in the 

strategy of focusing on profitable sales. The 

bedding ranges, with the notable addition 

success of this strategy is best evidenced in 

of eve’s first weighted blanket in the second 

the efficiency of our marketing spend, which 

half of the year, to combat anxiety and aid a 

has improved in all three of our markets in 

restful sleep. The weighted blanket forms part 

tandem with growing awareness in the UK. In 

of eve’s exploration into sleep accessories 

the UK&I marketing efficiency has improved 

alongside its new ‘well slept’ range of sleep 

from 52.3% in 2019 to 25.1% in 2020. This is the 

wellness gifting products and supporting items 

fourth successive year of improvement and we 

such as bedside storage and sleep aids. 

are now confident our marketing efficiency 

In the second half of the year eve 

has reached sustainable levels. In France, 

announced the launch of this first ever 

marketing efficiency improved from 44.1% 

gifting range of sleep wellness products, with 

in 2019 to 21.0% in 2020, though it should be 

Boots UK. The range was launched online 

recognised that our ambition is not to sustain 

and exclusively in 446 Boots wellness areas 

these levels, but to invest for further growth  

nationwide as part of its Christmas promotion 

in France.

expanded product range  

Range expansion offers eve a clear trajectory 

to leading the sleep wellness space and 

provides the opportunity to grow the 

frequency of customer purchases. Mattresses 

remain at the heart of the business and 

increased from four to seven products in the 

year, with the relaunch of the Original Hybrid 

mattress in October a key move in response 

to the increasing importance of the hybrid 

category to the mattress market. eve also 

offers a cot mattress as part of its child and 

baby offering. Recognition of the quality of the 

product range is widespread and eve now has 

the top two most highly rated mattresses in the 

UK – the Original and Premium Hybrid - and 

three of the top five mattresses, according to 

consumer champion Which?. In France the 

Premium Hybrid Mattress has been awarded 

the ‘Meilleurs Choix’ (best choice) by the 

French equivalent of Which?. 

eve has further expanded its range of 

bedframes, and now offers four distinct styles, 

two of which offer ‘storage’ options. Furniture 

represents 5.8% of eve’s sales value for 2020, 

with furniture sales growing 40% year on 

year in the UK. As with mattresses, eve sees 

particularly strong sales in its premium ranges, 

with the more expensive ‘spindle back’ range 

now representing almost 10% of bed frame 

sales across the Group.

and comprised a range of smaller items from 

candles and diffusers to hot water bottles and 

pyjamas. The range proved highly successful 

and sold out quickly, despite the turbulence 

on the high street. The partnership’s key focus 

was to further raise eve’s brand awareness and 

extend knowledge of our products to a wider 

audience.

To best measure the success of range 

extension we have introduced a new KPI, 

which is the percentage of customers who 

make a repeat purchase within two years 

of their initial order. This new KPI will replace 

the existing KPI that measures sales of non-

mattress products as a percentage of total 

revenues. For the base year of 2020 the 

percentage of customers who had repeated 

was 13.2%.

lower friction customer 

experience

During the year there has been extensive 

work on restructuring the e-commerce 

platform, manufacturing and distribution 

processes that ultimately underpin the 

customer experience and drive a higher 

conversion rate, as well as improving cost 

efficiency. The ecommerce websites for our 

three markets of the UK, Ireland and France 

were re-platformed to Shopify during the 

year, with France completing shortly after 

the period end. The new platform requires less 

s t r a t e g i c   r e p o r t :   chief executive's report

17

ongoing maintenance and provides greater 

The rapid and unplanned for uplift 

stability at times of high traffic, which proved 

in demand that followed the start of the 

invaluable during the record Black Friday 

pandemic caused some early capacity 

and winter sale periods. This has improved our 

issues in terms of speed of delivery and 

baseline performance, reducing failure and 

an overstretched customer service team, 

error on-site, and opens up opportunity for 

resulting in not all customers receiving 

further improvement in functionality without 

the first rate service that they rightfully 

increasing overheads. 

deserve. To address this issue, eve invested 

In 2020 the business restructured its 

in bolstering the Customer Experience team 

mattress manufacturing, which remains 

with new hires over the summer months. To 

outsourced to third parties, to run along 

further support customers during a difficult 

geographic lines. Having previously worked 

socio-economic time, in April, eve increased 

with three manufacturers in the UK, France and 

its ‘risk free trial’ period from 100 to 200 nights 

Belgium, this was reduced to two, resulting in 

and introduced an additional discount 

mattresses for the UK and Irish markets being 

for all NHS staff. The trial period has now 

made in the UK and those for the French 

returned to 100 nights, having seen very 

market largely manufactured in Belgium. 

little uptake beyond the usual 100-night end 

Concentrating manufacturing within end 

point, but the NHS staff discount remains.

markets has clear benefits in the post-Brexit 

The aggregate impact of the above 

era in terms of frictionless trade, speed of 

initiatives that should continue to benefit 

delivery to customers and lower warehousing 

2021 has been a 60 bps increase in the 

and delivery costs.

group-wide conversion rate in 2020, which 

Historically eve has worked with a variety 

follows a 30 bps increase in 2019. 

of carriers in each of its three territories 

depending on the size of the product being 

delivered. Customer orders, which contained 

products of different sizes, would be delivered 

responsible business  

separately by several carriers, increasing 

As a business we recognise our 

costs and providing the customer with a sub-

responsibility to our stakeholders and the 

optimal experience. Since the implementation 

wider community at large. We continue 

of Shopify, this issue has been resolved for the 

to make improvements throughout 

UK and Irish markets and will be extended to 

our operations in order to reduce our 

France in 2021. Orders are now consolidated 

environmental footprint. Our localised 

to allow all items in an order to be delivered in 

production facilities mean that we are not 

a single delivery. In Q2 eve further introduced 

trucking or airfreighting long distances, while 

a new delivery service of ‘remove and recycle’ 

our mattress packaging boxes are produced 

allowing customers to have their previous 

in the UK and made from Forest Stewardship 

mattress removed and recycled at the point 

Council approved card. 

their new mattress was delivered. This has  

In early 2020 eve partnered with TFR 

had a strongly positive customer response  

Group in the UK, a prominent furniture 

with uptake over 30% of all orders. 

recycling company, on the removal, 

Warehouse consolidation took place 

rejuvenation and recycling of mattresses. 

in 2019 in the UK, moving from three to one 

The partnership includes taking them 

facility. The new site, which is under third party 

through stringent sanitisation and quality-

professional management has a superior 

check processes before rolling and boxing, 

stock management system and this has 

saving on CO2 emissions, storage and re-

enabled further efficiencies and improvements 

delivery. This also lets the end refurbished 

in 2020, including the need to hold less stock 

mattress customer enjoy the benefits of a 

and occupy less warehouse space. 

rolled mattress. To date the partnership has 

achieved a rejuvenation  

18

rate of approximately 60%. Remaining 

our extended leadership team share options  

mattresses that are not capable of being 

so they can share in the success they bring to 

rejuvenated are broken down and each 

the business. 

material individually recycled. 

At the same time we have moved  

This policy is part of ensuring that 100% of 

to a flat bonus structure, meaning everyone 

eve sleep’s returned mattresses are diverted 

in the business, regardless of salary, tenure  

away from landfill, saving over 100 tonnes of 

or experience receives the same cash reward 

waste, whilst also optimising revenue recovery. 

at year end, should we achieve our aims. This 

A separate partnership also encourages 

further fosters our culture of transparency, 

customers to have their previous mattress 

equality and openness, whilst showing real 

removed and recycled at the point their 

respect for the efforts each and every one  

new mattress is delivered. 

of the team put in to help us achieve our  

culture and diversity

mission of sleep wellness. 

Our focus on diversity has just begun 

in earnest with two key initiatives. Firstly an 

evolution to our approach to recruitment to 

We thrive on individuality at eve. We believe 

ensure we recruit purely on capability and  

that irrespective of age, gender, ethnic origin, 

blind to background, through the introduction  

religion, sexual orientation, gender identity, 

of the ‘applied’ blind recruitment software.  

gender expression, or disability, eve should be 

And secondly, in November we took on our  

a place of opportunity, respect and support 

first apprentice in the marketing department,  

for individuals to be themselves, allowing them 

in partnership with the Marketing Academy.

to do their best work. We understand that our 

eve is pleased to present the following 

people, capability and culture are one of the 

metrics relating to gender balance as at 31 

most powerful competitive advantages that 

December 2020. The following breakdown 

we have, and a focus on developing talent, 

shows the number of persons of each sex 

retaining high performers and attracting a 

who were: 

diverse intake are core to our future success. 

There has been significant investment in the 

period and beyond in the development of 

our leadership team, with leadership skills 

training and individual coaching core to this. 

To widen our positive impact on development 

further, we have been working with ‘You 

Can Now’ giving students of design globally 

the opportunity to learn their craft on a live 

‘eve’ brief to further develop our products 

and brand. Our business wide investment 

in learning was recently recognised by the 

Campaign for Learning for its impact. 

Retaining and motivating our key talent 

whilst engaging the whole eve business with  

the challenges at hand has been top of our 

mind. To this end we have this year redesigned  

our rewards and benefits scheme, awarding  

(i) 

(ii) 

directors of the company;.

senior managers of the company  
(other than those falling within category (i)); and 

(iii) 

employees of the company.

Male

Female

Directors

Senior Managers

Employees

4

3

15

1

2

36

 
19

the next two years

With the restructuring of the business now 

2021 will see a substantial increase in 

largely complete and the technology, logistics 

marketing investment in France, targeted 

and operations placed on a more stable and 

on a new marketing campaign, including 

efficient platform, the time is right to update 

TV, which is expected to launch in the 

the strategy for the next two years. The Group’s 

spring. There will also be an increased focus 

focus will be on accelerating the business 

on retail partnerships, including but not 

through the three pillars of Growth, Customer 

limited to an expansion of the successful 

Obsession and Resilience. Growth, as defined 

relationship with homewares retailer Olivier 

in terms of profitable revenues, will be the 

Desforges. 

primary objective and will be achieved from 

The Irish market received some 

new and existing markets as well as  

increased focus and investment in the 

a continued focus on product development, 

fourth quarter of 2020 and this will continue 

with Customer Obsession and Resilience the 

through 2021. As the strategy develops and 

key enablers. Customer obsession will focus 

progress is achieved in France and Ireland 

on developing products and services that 

we will look at entering new European 

help people sleep so well, and a customer 

markets. Expansion will be executed in a 

experience so seamless that they become 

controlled and disciplined way, leveraging 

vocal advocates for the brand. Resilience for 

existing infrastructure and product assets in 

eve can be defined as having a strong and 

order to keep a tight control of costs. 

stable tech, team and operational capability 

The investment in growth is expected 

that can adapt quickly to changing market 

to increase costs in the current year. The 

conditions in existing markets and expand into 

strategy does not represent a return to the 

new territories at minimal cost, whilst enjoying 

past, but a well thought out and costed 

robust margins. 

strategy to accelerate to a sustainable, 

The UK is eve’s largest market and has 

profitable and balanced business. The 

been the engine of growth in 2020, benefitting 

investment required  

from not only the strong external tailwinds 

to finance the growth will come from the 

but also the significant improvement in 

Group’s existing cash resources. 

marketing efficiency and the addition of the 

new TV led campaign from November 2020. 

We will continue to invest in the UK market 

over 2021, including the running of our weekly 

TV campaign until the spring, to maintain 

sales momentum and leverage our position 

as having the two best mattresses in the UK 

Cheryl Calverley 

according to consumer champion Which?. 

Chief Executive Officer 

To build a stronger, broader and larger, 

17 March 2021

profitable business we must look beyond the 

UK market for balanced growth. Our near term 

focus is on the French market, where we have 

traded since 2016. Like the UK, our French 

business has been restructured as part of the 

rebuild strategy, including a re-platforming 

of the website to Shopify which completed 

shortly after the period end, but unlike the 

UK it has not received significant marketing 

investment in recent years. 

20

s t r a t e g i c   r e p o r t :   chief executive's report

key performance 
indicators

In 2020, the key performance indicators 

(KPIs) used to evaluate and monitor the 

performance of the business were as follows 

and are designed to support the three core 

pillars of the rebuild strategy (differentiated 

brand positioning, extended product range 

and lower friction customer experience). There 

are three financial KPIs and five operational KPIs.

financial KPIs

Overall  
revenue  
growth

Marketing 
efficiency

Underlying 
EBITDA1

operational KPIs

UK brand 
awareness

Product  
return rates

eve website 
conversion rate

eve customer
sleep wellness
score

Non-mattress 
revenue  
growth

Notes
1. 

 Underlying EBITDA is defined in the Glossary on page 23

21

22

s t r a t e g i c   r e p o r t :  key performance indicators

update to KPIs for 2021

Operational KPIs relate to group performance 

To reflect the updated strategy which 

across all three markets unless otherwise stated. 

will focus on the new three pillars 

As can be seen in the data provided below, 

of Growth, Customer Obsession and 

all financial KPIs improved significantly in the 

Resilience, eve will be updating one 

period, along with four of the five operational 

of the KPIs. From 2021 onwards rather 

KPIs. Importantly, for the first time eve has generated 

than reporting the increase in non-

revenue growth, whilst also improving the bottom line 

mattress sales as a proportion of total 

performance of the business, with an 83% reduction year-

sales, by way of a proxy for repeat 

on-year in underlying EBITDA losses. 

business, the Group will report the 

The 200bps growth in unprompted brand 

percentage of customers who have 

awareness probably understates the full improvement 

actually made a second purchase 

given that the survey was undertaken before the 

within two years of the initial order. 

benefits of the latest UK TV led marketing campaign 

This new operational KPI: ‘Repeat 

and the Boots UK licensing deal. The conversion rate 

Customers’, more accurately measures 

has now improved for the last three years, which not 

the focus on growth through customer 

only underpins improved marketing efficiency but also 

obsession and establishing eve as 

testifies to the continued improvements that have 

the go to place for all sleep wellness 

been made to the third pillar of lower friction customer 

needs. For the base year 2020 the 

percentage of customers making a 

repeat purchase within two years was 

13.2%.

experience. 

financial KPIs

•  Group revenue increased by  

6% to £25.2m (2019: £23.9m)

• 

Improvement in Group marketing  

efficiency by 2634bps to 24.2% (2019: 50.5%)

•  Group underlying EBITDA losses reduced  

by 81% to £2.0m loss (2019: £10.7m loss)

operational KPIs

•  Unprompted UK brand awareness: 200bps  

increase in unprompted UK brand awareness  

to 17.0% at August 2020 (August 2019: 15.0%)

• 

120 bps year-on-year improvement in the  

returns rate to 7.8% (2019: 9.0% restated)

• 

60 bps year-on-year improvement  

in the eve websites conversion rate

•  eve customer sleep wellness score:  

8/10 (2019: 8/10)

•  Decrease in non-mattress sales as a proportion  

of total sales by 480bps to 20.8% (2019: 25.6%)

glossary

definitions of financial  
and operational KPIs:

overall revenue growth – % change 
in value of reported revenue for the 
specified segment of the latest period
vs the previous period.

marketing efficiency – total reported 
marketing cost divided by the reported 
revenue for the specified segment, thus 
as the reported percentage falls 
marketing efficiency improves.

underlying EBITDA – earnings before
interest, tax, depreciation, amortisation and 
impairment, share-based payment charges 
connected with employee remuneration 
(2020 and 2019), fundraise-related expenditure 
(2019 only), adding back IFRS16 adjustments 
to office lease costs. Underlying EBITDA 
reflects what management believe to best 
demonstrate the underlying performance 
of the business in a given year.

s t r a t e g i c   r e p o r t :  key performance indicators

23

non-mattress sales as a proportion of 
total sales – % of reported sales attributable 
to non-mattress products for the specified 
financial period. The Group track this 
Operational KPI in addition to the Financial 
KPI of overall revenue growth as returns and 
deferrals are not tracked in isolation for 
non-mattress sales. Total sales represents all 
sales after discounts and VAT and before 
deferred revenue, refunds processed and 
the refunds provision. Non-mattress sales 
represents the value of sales from non-
mattress products.

UK brand awareness – when asked 
the question “What mattress brands can you 
think of?” the % of total respondents that 
answer eve (externally assessed using 
industry polling agencies).

product return rates – return rate % is 
calculated by dividing the total value of  
sales returns by the value of net sales of  
goods including freight (all excluding VAT).

eve website conversion rate – the 
percentage of website traffic in a 
specific period that complete a purchase. 
Calculated by dividing the number of 
completed sales orders by the total website 
traffic. This figure is compared 
on a bps movement between periods.

eve customer sleep wellness score – the 
average number of customers out of every 
ten customers that report improved sleep 
as a result of purchasing an eve mattress 
(internally assessed using post-purchase 
email campaigns, sent to all customers who 
have purchased a mattress in the period).

24

25

financial review

eve achieved 6% growth in group 

revenue and at the same time 

doubled the marketing efficiency  

and reduced underlying EBITDA 

losses by more than 80%.

Tim Parfitt

group financial performance

£m

Group revenue

Group profit

Distribution expenses

Profit after distribution expenses

Payment fees

Marketing costs

Profit/(loss) after distribution expenses,  
payment fees and marketing costs

Wages & Salaries (excluding share-based payment charges)

Other administrative expenses

Share-based payment charges connected to employee remuneration

Operating loss

Net finance income

Loss before tax

Taxation

Loss after tax

Reconciliation to underlying EBITDA:

Taxation

Net finance income

Fundraise-related expenditure

Share-based payment charge connected to employee remuneration

Depreciation and amortisation

Impairment

Underlying EBITDA (as stated in 2019)

Application of IFRS 16 to lease for serviced office

Underlying EBITDA (restated)

2019

Movement

2020

25.2

14.4

(3.5)

10.9

(0.5)

(6.1)

4.3

(3.3)

(3.2)

(0.2)

(2.4)

-

(2.4)

0.4

(2.0)

23.9

12.7

(2.7)

10.0

(0.4)

(12.1)

(2.5)

(4.4)

(5.0)

(0.5)

(12.5)

-

(12.5)

0.4

(12.1)

(0.4)

(0.4)

-

-

0.2

0.7

-

(1.5)

(0.5)

(2.0)

-

0.2

0.5

0.5

0.6

(10.7)

(0.2)

(10.9)

+6%

+14%

+28%

+10%

+25%

(49%)

(269%)

(24%)

(37%)

(57%)

(80%)

(80%)

+18%

(83%)

(85%)

(81%)

s t r a t e g i c   r e p o r t

s t r a t e g i c   r e p o r t :   financial review

26

group financial performance as a % of revenue

% of Revenue

Gross profit

Distribution

Profit after distribution

Marketing

Administrative expenses excluding marketing

Administrative expenses excluding marketing, fundraise-related 

expenditure, depreciation, amortisation and impairment expenditure

2020

57.3%

(13.9%)

43.4%

(24.2%)

(28.0%)

(25.5%)

2019

53.1%

(11.4%)

41.7%

(50.5%)

(41.4%)

Movement

+418bps

+244bps

+174bps

(2634bps)

(1335bps)

(35.9%)

(1044bps)

Wages & salaries (excluding share-based payment charges)

(13.2%)

(18.4%)

(515bps)

UK&I financial performance

£m

Revenue

Gross profit

Distribution

Profit after distribution

Payment fees

Marketing

Profit/(loss) after distribution, payment fees and marketing 

2020

20.5

11.8

(2.7)

9.1

(0.5)

(5.0)

3.6

2019

18.5

10.2

(1.8)

8.4

(0.4)

(9.7)

(1.7)

Movement

+11%

+16%

+47%

+10%

+31%

(47%)

+308%

Marketing costs as % of revenue

(25.1%)

(52.3%)

(2725bps)

France financial performance

£m

Revenue

Gross profit

Distribution

Profit after distribution

Payment fees

Marketing

Profit/(loss) after distribution, payment fees and marketing 

2020

4.6

2.5

(0.8)

1.7

(0.1)

(1.0)

0.6

2019

5.3

2.6

(1.0)

1.6

(0.1)

(2.4)

(0.9)

Movement

(14%)

(3%)

(17%)

+6%

(22%)

(59%)

+173%

Marketing costs as % of revenue

(21.0%)

(44.1%)

(2308bps)

other financial performance

£m

Revenue

Gross profit

Distribution

Profit after distribution

Payment fees

Marketing

Profit after distribution, payment fees and marketing 

2020

0.1

0.1

0.0

0.1

(0.0)

0.0

0.1

2019

(0.0)

(0.1)

0.1

0.0

0.0

0.0

0.0

Movement

+424%

+263%

(100%)

+750%

(378%)

(75%)

27

s t r a t e g i c   r e p o r t :   financial review

revenue 

Revenue increased by 6% to £25.2m (2019: 

As a result of this focus, the Group 

£23.9m). The growth was driven by UK&I which 

successfully more than doubled the 

lifted 11% to £20.5m (2019: £18.5m), with 

efficiency to 24.2% (2019: 50.5%) an 

the direct-to-consumer channel performing 

improvement of 2634bps. UK&I improved by 

exceptionally well. France revenue declined 

2725bps to 25.1% (2019: 52.3%) and France 

by 14% to £4.6m (2019: £5.3m) following a 

improved by 2308bps to 21.0% (2019: 44.1%).

large reduction in marketing investment.

gross margins

profit after distribution, 
payment fees and marketing

Gross margins for the Group improved by 

Both core markets of UK&I and France 

418bps to 57.3% (2019: 53.1%). This was a result 

achieved profits after distribution, payment 

of the more profitable direct-to-consumer 

fees and marketing. UK&I delivered a £5.3m 

business growing as proportion of total sales 

improvement to £3.6m (2019: £1.7m loss)  

and also from a rigorous focus on margin 

and France delivered a £1.5m improvement  

and the decision to exit unprofitable retail 

to £0.6m (2019: £0.9m loss).

partnerships when appropriate.

distribution costs

administrative expenses  
(excluding marketing) 

Distribution costs as a percentage of revenue 

Wages & salaries (excluding share-based 

increased by 244bps to 13.9% in 2020 (2019: 

payment charges connected with employee 

11.4%). The mattress sales mix shifted from 

remuneration) reduced by £1.1m to £3.3m 

the previous year to more premium products 

in 2020 (2019: £4.4m) following reductions 

which are heavier and therefore more 

in headcount made at the end of 2019. This 

expensive to deliver. The relative increase in 

represents a decrease from 18.4% to 13.2% 

direct-to-consumer revenue also added to 

of Group revenue. 

the higher costs as a smaller proportion of 

Other administrative costs reduced  

orders were shipped in bulk to retail partners. 

by £1.8m to £3.2m (2019: £5.0m). 

In the final quarter this increase was partially 

The application of IFRS 16 to the office 

offset by consolidating customer deliveries 

lease costs has resulted in a depreciation 

where possible. Previously customers could 

charge of £0.5m (2019: £0.2m). The adoption 

receive multiple deliveries for a single order. 

was applied from August 2019 onwards, 

This has become possible following the UK 

when the Group moved to its existing 

implementation of Shopify.

marketing investment

The Group marketing investment was reduced 

by 49% to £6.1m in 2020 (2019: £12.1m). As 

a key performance indicator, the marketing 

efficiency, defined as marketing costs as a 

percentage of revenues, is closely monitored 

and investment targeted to achieve the  

best possible outcome.  

premises. Included in Other Administrative 

Costs for 2020 is a charge of rent and rates  

of £nil (2019: £0.5m). 

There were further reductions to 

administrative costs with £nil impairment 

charge (2019: £0.6m), £nil fund raising 

expenses (2019: £0.2m) and £0.2m share 

based payment charges relating to 

employee remuneration (2019: £0.5m).

28

s t r a t e g i c   r e p o r t :   financial review

underlying EBITDA loss  

loss after tax

(Defined as: earnings before interest, tax, 

depreciation, amortisation, impairment 

charges, share-based payment charges 

relating to employee remuneration, 

fundraise-related expenditure in 2019, adding 

back IFRS16 adjustments to office lease costs).

The loss after tax improved by £10.1m 

to £2.0m loss (2019: £12.1m loss).

capital expenditure

The Directors consider that they are best 

Due to the Group’s outsourced business 

able to monitor Group financial performance 

model, capital expenditure requirements 

via underlying EBITDA by removing fundraise-

remain low. The main area of capital 

related expenditure, share-based payment 

expenditure in 2020 related to ecommerce 

charges relating to employee remuneration 

and ERP systems infrastructure. Total capital 

and adding back the office lease costs which 

expenditure in 2020 in the form of intangible 

represent a material monthly cash outflow. 

software assets totalled £0.3m (2019: £0.5m). 

This has been restated from 2019 as the office 

lease costs were previously shown for only part 

of the year, and the new lease effective from 

August 2019 was presented under IFRS 16.

The application of IFRS 16 has resulted in 

a depreciation charge recognised in 2020 of 

£0.5m (2019: £0.2m). Under IAS 17, expenditure 

relating to operating lease rentals would have 

been included within administrative expenses 

and hence EBITDA. 

The underlying Group EBITDA loss 

decreased by £8.9m to £2.0m loss in 2020 

(2019: £10.9m loss). The 81% reduction in 

the loss reflects the increased focus on 

working capital

Inventories reduced by 64% to £0.6m (2019: 

£1.6m) through better management of stock 

and realisations from obsolete inventory. Trade 

and Other Receivables reduced by 30% to 

£1.9m (2019: £2.7m) largely following the  

return of a rent deposit on the Group’s 

previous registered office, vacated in 2019.

cash position

profitable sales, greater efficiency in marketing 

The Group had cash and cash equivalents  

investment and substantial overhead 

of £8.4m at the year-end (2019: £8.0m).

Tim Parfitt

Chief Financial Officer

17 March 2021

reductions.

share-based payment

In accordance with IFRS, a share-based 

payment charge for 2020 has been calculated 

and charged to the statement of profit and 

loss. The fair value of options granted is 

recognised as an expense over the vesting 

period with a corresponding credit being 

recognised in equity. The charge for 2020 was 

£0.5m (2019: £1.1m) of which £0.3m (2019: 

£0.6m) related to equity issued in exchange 

for marketing services and £0.2m (2019: 

£0.5m) relating to employee remuneration.

29

principal risks and 
uncertainties

Risk management is an important part of the management process 

for the Group. Regular reviews are undertaken to assess the nature 

of risks faced, the magnitude of the risk presented to business 

performance and the manner in which the risk may be mitigated. 

Where controls are in place, their adequacy is regularly monitored.

The risks considered to be particularly important at the current time are set out below.

marketing

Marketing is an important investment area 

The Group is subject to fluctuations in 

for the Group and there is a risk that this 

the cost of materials which may adversely 

expenditure may not result in the targeted 

impact on the Group's profit margins. The 

increase in sales or brand awareness levels.

price of many components is impacted by 

eve monitors and analyses the 

global events such as the demand for key 

effectiveness of marketing spend on a daily 

chemicals used in the manufacture of foam. 

basis and adjusts accordingly. The Group 

The Group primarily manufactures its 

has built a deep understanding of the most 

French sold mattresses in the EU and its 

appropriate marketing strategies and also 

UK&I sold mattresses in the UK, creating a 

supplements this with third party media and 

natural hedge against currency movement 

marketing agencies to monitor and advise  

for its key products. For other products and 

on the effective implementation and roll-out  

markets the Group looks to agree prices for 

of marketing and advertising campaigns to 

a period of time with manufacturers where 

meet targeted outcomes.

possible to provide a degree of certainty 

over currency fluctuations.

product

The Group is responsible for the design of eve 

products and could face exposure to product 

liability claims or claims against health and 

safety procedures or practices in different 

territories. The Group has a robust product 

and supplier onboarding process to ensure 

new products and suppliers are of the highest 

standards. The Group also retains insurance 

brokers to ensure sufficient insurance coverage 

for product liability and associated losses. 

30

s t r a t e g i c   r e p o r t

s t r a t e g i c   r e p o r t :   principle risks and uncertainties

operations

Brexit

The Group relies on outsourced partners 

The Group took steps in 2019 and 2020 

for manufacturing and logistics who are 

to mitigate the effect of Brexit by aligning 

typically able to scale their operations to meet 

manufacturing geographically so that 

increased demand. However, the Group may 

mattresses are manufactured close to 

be exposed to disruption at these suppliers.

the customers. This minimises the transit 

Close working relationships are 

of products between the UK and EU. 

maintained with outsourced partners. 

Close attention has been paid to export 

The Group regularly reviews and 

requirements, particularly shipping to 

communicates forecasts to ensure 

customers in Northern Ireland and Ireland. 

capacity constraints are managed. 

Investments have been made in the Group’s 

eve seeks to offer exceptional customer 

technology platforms to develop processes  

service and facilitate smooth returns which 

to minimize disruption.

could result in high return rates under the 

100-night trial offered on mattresses. Reverse 

logistics is an area of focus and the Group 

works with third parties to ensure an efficient 

collection and recycling process to recover 

costs. Return reasons is a key metric which is 

monitored closely and fed back into product 

development.

competition

COVID-19 virus

During 2020 the restrictions placed on 

movement for the UK population resulted 

in increased demand from consumers for 

the Group’s products. COVID-19 has driven 

a significant shift from physical retail to 

ecommerce and whilst that may re-balance 

somewhat, it is expected that consumers  

will continue to shop online more than they  

The Group operates in the highly competitive 

did pre-pandemic.

mattress and pillow industries and may not 

In the near-term, a relaxing of travel 

be able to grow, or maintain, its existing 

restrictions may see consumer spending move 

market share.

away from homewares onto leisure and travel. 

The Group constantly reviews and 

This could have an adverse impact on revenues. 

analyses its performance against its business 

Furthermore, forecasting revenues in 2021 is 

plan and against market competitors. The 

made more difficult given that it’s not possible 

Group has both internal talent and external 

to determine the level of incremental sales 

advisors who can advise on and respond to 

generated in 2020 as a result of physical retail 

any changes in the competitive environment.

competitors being closed.

Approved and signed on behalf of the board.

Tim Parfitt

Chief Financial Officer

17 March 2021

31

32

s t r a t e g i c   r e p o r t

g o v e r n a n c e   r e p o r t

section 172 reporting

COVID-19

The directors took the early decision to close 
the company’s office in mid-March 2020 and 
request all employees work from home before 
it was mandated by the UK government. 
This was done to protect the health of the 
Company’s employees. The Board were kept 
appraised throughout the year of the various 
activities and measures introduced by the 
Company to support employees’ well-being 
throughout the pandemic.

The decision was taken to extend the 
normal 100-night trial to 200 nights during 
the first UK and French lockdowns giving 
customers the flexibility to work around any 
self-isolations and supply chain disruptions.

The Board of Directors confirm that during  
the year under review, it has acted to promote 
the long-term success of the Company for 
the benefit of shareholders, whilst having due 
regard to the matters set out in section 172(1)
(a) to (f) of the Companies Act 2006, being: 

(a) the likely consequences of any  

decision in the long term 

(b) the interests of the Company’s employees
(c) the need to foster the Company’s   
business relationships with suppliers, 
customers and others

(d) the impact of the Company’s operations 
on the community and the environment 

(e)  the desirability of the Company 
maintaining a reputation for high 
standards of business conduct; and
(f)  the need to act fairly between members  

of the Company.

issues, factors and stakeholders 

The Board has direct engagement principally 
with our employees and shareholders but is 
also kept fully apprised of the material issues 
of other stakeholders through the Executive 
Directors, reports from senior management 
and external advisers. We outline the ways 
in which the Board and management have 
engaged with key stakeholders in our Corporate 
Governance Report on pages 39 to 45.

Stakeholder engagement not only allows 

the Board to understand the impact of its 
decisions on key stakeholders, but also ensures 
it is kept aware of any significant changes 
in the market, including the identification of 
emerging trends and risks, which in turn can 
be factored into its strategy discussions. 
The Directors define our stakeholders as 
individuals or groups who have an interest  
in, or are affected by, the activities of our 
business. The directors consider the key 
stakeholders to be shareholders, employees, local 
communities, key suppliers and key partners.

The directors have identified and selected 

the following Board-level decision making 
processes as those of greatest strategic 
significance made during 2020 and would 
like to highlight the consultation undertaken by 
eve across a range of stakeholders due to their 
business impact.

33

g o v e r n a n c e   r e p o r t

adjustments to 2020 plan 

retail partnership profitability 

The Board reviewed revised financial plans 
to model the impact of a slow-down in 
consumer spending and made contingency 
plans to minimize any adverse impact. When 
it became clear that consumer demand for 
the company’s products had returned, the 
Board approved plans to increase marketing 
investment to take advantage of more 
economical TV advertising at a time when 
other consumer facing brands were reducing 
their spending.

supporting communities 

The directors were delighted to be able to 
support healthcare workers in UK and France 
by providing mattresses free of charge to 
several hospitals for use in staff rest areas. 
Furthermore, NHS staff in UK have been 
offered an ongoing discount.

The decision to withdraw from a 
relationship with Amazon in the UK was 
taken, despite the loss of revenue, to improve 
margins and allow management time to be 
focused on building long term relationships 
with other retailers.

2021 plan

The Board scrutinized and approved the  
2021 financial plan taking into account  
the Company’s available resources  
with a particular focus on sensible, 
sustainable growth.

board changes 

Following the appointment of Cheryl 
Calverley to the role of Chief Executive 
Officer, James Sturrock was appointed as a 
non-executive director to enable the Board 
to continue to benefit from his experience 
leading the business over the previous two 
years.
A search was commenced in the final 
quarter of the year for a new independent 
non-executive director who could bring 
operational and logistical experience 
which was identified as an area of expertise 
missing from the Board.

34

g o v e r n a n c e   r e p o r t

directors’ governance 
statement

The Board recognises the 

importance of achieving the 

highest possible standards 

of corporate governance.

Pau l P indar

Dear 
Shareholders,

The Board recognises the importance of 
achieving the highest possible standards  
of corporate governance.

High standards of corporate governance 

remain pivotal to, and complementary to, 
our long-term strategy. Our commitment to 
good corporate governance is based on a 
recognition that good governance allows 
us as a Board to identify and to focus on 
supporting the drivers of long-term growth; it 
allows us to take into account the full range 
of our stakeholders, including investors, 
employees, customers, those in our supply 
chain; and facilitates constructive discussions 
between the Board and management on the 
Company’s strategic and operational priorities.
As detailed elsewhere in this Annual 

Report, the Board has dedicated significant 
time in 2020 toward overseeing and 
scrutinising the development and delivery of 
eve’s long-term strategy. Clearly, 2020 posed 
several unprecedented challenges to the 
business and we have dedicated significant 
time this year to overseeing management’s 
response to the enormous changes, both 
in terms of the Company’s operations and 
the wider market environment in which the 
Company is operating. 

As a Board, we are pleased with the progress 
we have made on a range of corporate 
governance actions in 2020, of which I would 
particularly like to highlight the following: 

• 

Regularly considered the potential 
impact of COVID-19 on the Company’s 
operations and actions taken and 
proposed by management in response 
whilst taking into account the views 
of a range of stakeholders. For further 
information on the ways in which we have 
engaged with stakeholders over the course 
of 2020, please see pages 32 to 33. 
•  We have also ensured that we focus 
on succession planning at senior 
management and are pleased with 
the strength and depth of talent we are 
developing at all levels of the business. 
We were delighted to confirm the internal 
promotion of Cheryl Calverley to be our 
new Chief Executive Officer in 2020, which 
we feel reflects the strong succession 
planning processes we have in place.
•  We received and challenged several 

detailed updates on a number of our core 

35

reviews this compliance annually and last 
reviewed our compliance in November 2020. 
We remain fully committed to the principles 
and spirit of the Code and disclose both in our 

compliance statement (available on investor.

evesleep.co.uk/corporate-governance) 
and in this governance statement, on how 
we have applied the Code’s principles.

Paul Pindar
Chairman

operational functions, including product 
development, operations  
and marketing functions, and the  
ways in which such functions have 
reoriented to meet the unprecedented 
changes brought about by the  
COVID-19 pandemic.

•  We undertook an internally facilitated 

Board evaluation in 2020, which was a very 
positive exercise in ‘taking the temperature’ 
of how we function as a Board and how 
we perform our roles and responsibilities 
as a group and as individuals.

•  We focused on succession planning  

at a Board level and as a result, we 
began the recruitment process for the 
onboarding of Masood Choudhry, the 
Company’s new Non-Executive Director. 

Further information on each of the above 
points is set out subsequently in this report.
The Board decided in 2018 to formally adopt 
the QCA Code (the “Code”). The Board 

36

board of directors

Paul Pindar 
Chairman of the Board

appointed: November 2016

experience:
Paul joined the eve Board in November 2016. Prior to this, 
Paul spent 26 years at Capita Plc, retiring in February 
2014. Paul was one of the UK's longest serving CEO's 
of a FTSE100 company. During his tenure, the market 
value of Capita grew to £7.5bn and employee numbers 
grew from 33 to 62,000. Paul is Chairman of and was a 
founder investor in online estate agent Purplebricks which 
originally launched in April 2014 and is now AIM-listed 
on the London Stock Exchange. Paul is also Chairman of 
Literacy Capital Plc, an investment company focussed 
on investing in and supporting early stage and small 
companies whilst also providing charitable funding in 
order to materially improve child literacy in the UK.

committee membership:
Audit Committee
Nomination Committee 
Remuneration Committee (Chair)

Cheryl Calverley 
Chief Executive Officer 

appointed: May 2020

experience:
Cheryl joined eve in December 2018 as Chief Marketing 
Officer before her promotion to the role of Chief Executive 
Officer in May 2020. Cheryl has over 20 years’ experience 
in marketing and building brands, working with leading 
consumer facing companies including Unilever, Birds Eye 
Iglo and most recently The AA, where she held the position 
of Marketing Director. 

committee membership:
None 

g o v e r n a n c e   r e p o r t :   board of directors

37

Tim Parfitt
Chief Financial Officer

appointed: June 2019

experience:
Tim joined eve in June 2019. Prior to this, he spent six 
years as Finance Director with privately-owned, multi-
channel furniture retailer, Loaf, during which turnover 
grew from £8m to £50m. Before Loaf, Tim held finance 
director roles with early stage businesses including 
Benugo and Deliverance. He also spent four years as  
a portfolio finance director helping owner-managers  
to grow their businesses.

committee membership:
None 

James Sturrock 
Non-Executive Director

appointed: May 2020

experience:
James joined eve in September 2018 as Chief Executive 
Officer before stepping away from this role in May 2020. 
James remained on the Board as a Non-Executive 
Director, with effect from May 2020, allowing the 
Company to continue to benefit from his expertise. Prior 
to his roles at eve he had previously been Managing 
Director of Moonpig, the UK's leading online greetings 
card, flower and gift company, where he delivered 
four consecutive years of double-digit revenue and 
EBITDA growth, expanded the product offering, and 
led the successful rebranding of the business in 2017. 
Before Moonpig, James was part of Direct Line Group 
and formerly Direct Line Insurance for more than seven 
years where he held a number of senior divisional and 
marketing roles across the Group before becoming 
General Manager of Commercial Direct in 2012. James is 
also Chief Executive Officer of Tapi Carpets & Floors Limited. 

committee membership:
Audit Committee 
Nomination Committee 
Remuneration Committee

38

g o v e r n a n c e   r e p o r t :   board of directors

Thomas Enraght-Moony 
Independent Non-Executive Director

appointed: April 2017

experience:
Tom joined Eve in April 2017. He has spent over 20 
years leading brand transformation at fast growing, 
global technology firms. He currently serves as 
President, International for ecoATM a global leader 
in offering consumers eco-friendly trade-in of used 
mobile phones. Prior to ecoATM, he served as Chief 
Customer Officer at McArthurGlen, Europe’s largest 
owner and operator of outlet malls with €4.5 billion 
in annual sales. Prior to that he was COO and then 
CEO of Leisure Pass Group. Previous to that he served 
as CEO of Match.com (owned by Barry Diller’s IAC), 
the world’s largest online dating business. Earlier he 
held roles at E*TRADE and AT&T Wireless. He holds an 
undergraduate degree from The University of Glasgow 
and an MBA from INSEAD.

committee membership:
Audit Committee
Nomination Committee (Chair)
Remuneration Committee

Masood Choudhry
Independent Non-Executive Director

appointed: February 2021

experience:
Masood joined Eve in February 2021. Masood has 
over 20 years’ of experience working in supply chain 
having worked for a number of digital and multi-
channel retailers. Masood is currently Vice President 
of Logistics at Zalando, Europe's biggest online 
fashion retailer, with responsibility for managing 
their supply chain and has held this position for the 
last four years. Prior to this Masood spent time at 
various other leading direct to consumer businesses 
including World Stores, where he held the position of 
Chief Operating Officer and ASOS for six years, where 
he was Director of Supply Chain Development and 
Director of Logistics, overseeing a period of rapid 
global

committee membership
Audit Committee (Chair)
Nomination Committee 
Remuneration Committee 

corporate governance 
report

39

g o v e r n a n c e   r e p o r t

The Board is committed to achieving high standards of corporate governance, integrity  
and business ethics, which it believes in turn serve to drive growth over the long term. 

Under the AIM Rules for Companies, the Company has decided to apply the QCA Corporate 
Governance Code for Small and Mid-Size Quoted Companies (the “Code”) and provides 
details to shareholders, both through this Annual Report and in an annually updated 
compliance statement available on the Company’s website, on eve’s compliance with the Code.  

The Company also takes steps to apply the principles of the UK Corporate Governance Code 
in so far as it can be applied practically, given the size of the Company and the nature  
of its operations.

compliance statement

our governance structure

During the year ended 31 
December 2020, the Board 
has reviewed its compliance 
with the QCA Code and has 
reviewed and approved a 
revised compliance statement, 
which sets out how the 
Company complies with the 
Code’s ten principles and 
explains any areas in which 
the Company’s practice and 
policies deviate from the Code.

The compliance statement  
can be viewed via: 
investor.evesleep.co.uk/
corporate-governance 

The Board

Responsible for setting 

the tone from the top, 

determining strategic 

direction and monitoring 

operational delivery

Chief Executive 
Officer

Responsible for day-to-

day management of eve

Audit
Committee

Nomination
Committee

Remuneration
Committee

Responsible for 

Responsible for ensuring 

Responsible for 

reviewing the integrity 

that the board and 

determining executive 

of eve's financial, risk 

senior management has  

remuneration and for 

management and 

the right balance of  

reviewing the overall 

reporting processes and 

skills, experience  

approach to pay and 

oversight of the external 

and diversity

rewards across eve

audit function

40

g o v e r n a n c e   r e p o r t :   corporate governance report

shareholder and  
stakeholder engagement

We actively engage with shareholders 
throughout the year to ensure that the Board 
understands the views of shareholders and 
our key stakeholders on some of our most 
critical decisions and incorporates these into 
its decision-making process.

The Board also delegates certain matters 
to its Board committees so that it can operate 
efficiently and give the right level of attention 
and consideration to relevant matters. The 
composition, responsibilities and activities of 
each of the Board Committees are set out on 
pages 46 to 56. The terms of reference of each 
committee are available from our website 
found at investor.evesleep.co.uk/corporate 
governance#governance-docs 

The Board has adopted a Board Governance 
document, which sets out Board membership 
and processes alongside powers reserved for 
the Board. This document was last reviewed by 
the Board in November 2020.

The Board is collectively responsible to 
shareholders and to our wider stakeholders 
for the overall direction and control of the 
company and delegates the day-to-day 
management of the business to the executive 
directors and senior management. For details 
of who we consider to be our key stakeholders, 
and the ways in which we engage with them, 
please see page 44.

We see the Board as having the following 
main roles:

setting our purpose, strategy,  
values and culture

By setting the tone at the top, establishing the 
core values of the Group and demonstrating 
our leadership, management are able to 
implement key policies and procedures in 
a manner that clearly sets an expectation 
that every employee acts ethically and 
transparently in all of their dealings. 

setting and oversight of  
execution of strategy

Among our responsibilities are setting  
and overseeing the execution of eve’s  
strategy within a framework of effective  
risk management and internal controls.

oversight of operations

We monitor management’s execution of 
strategy and financial performance. While our 
ultimate focus is long-term growth, the Group 
also needs to deliver on short-term objectives 
and we seek to ensure that management 
strikes the right balance between the two.

 
g o v e r n a n c e   r e p o r t :   corporate governance report

41

board activity in 2020

strategy

Purpose, values and culture 

• 

• 

• 

Regularly considered the potential impact 
of COVID-19 on the Company’s operations 
and actions taken and proposed by 
management in response 
Regularly received and discussed strategic 
updates, proposals and reviews from the 
Executive Directors 
Reviewed the product strategy for 2020

operations

•  Considered the financial performance of 

the Group and key performance targets, 
including a review of  
the monthly accounts at each  
Board meeting

•  Monitored performance  

through regular presentations  
from the CEO and CFO

Purpose

Why we do what we do

Value

The qualities we embody

Culture

How we work together

Our strategy revolves around building a 
sustainable and profitable business that will 
deliver long-term value to our shareholders.
The Board believes that our corporate 

culture continues to serve as one of our key 
competitive advantages. We encourage all 
our employees at all levels of the Group to 
take responsibility for their work and to actively 
contribute toward the development and 
delivery of our strategy. 

•  Approved the Annual Report, half-year and 

In respect of the Board’s role, we recognise 

annual results announcements 

•  Approved the 2021 budget

shareholder and stakeholder engagement

• 

• 

Took into account the views of a range 
of stakeholders when considering the 
Company’s actions in response to the 
COVID-19 pandemic 
Reviewed a technology migration in 
order to provide improve efficiency and 
customer experience

corporate governance

•  Discussed the outcome of the Evaluation 

of Board Effectiveness  
and agreed actions for 2021

•  Appointed James Sturrock as a Non-

Executive Director and as a member of the 
Audit Committee, Nomination Committee 
and the Remuneration Committee
Received updates on legal and 
governance developments affecting  
the Company
Began the recruitment of Non- 
Executive Director, Masood Choudhry

• 

• 

the importance of setting a tone from the top 
and have met with a number of staff over 2020 
at various levels of the business. This is an area 
where we want to keep on developing in terms 
of the Board’s awareness and engagement 
with corporate culture in 2021, including 
regular reporting to the Board on a number 
of cultural metrics. These metrics will include 
the following focus areas: engagement, 
growth, diversity and inclusiveness, and 
transparency and communication of strategy. 
Culture and engagement is measured and 
facilitated by an external technology platform 
which highlights key focus areas in order to 
shape the Company’s people strategy and 
benchmark against peers. The Board in 2021 
will receive regular updates on progression 
against these metrics through incorporation 
within the Chief Executive Officer report 
presented at each meeting. Our aim is to 
promote a culture within the Group of ethical 
values and behaviours, and we also have a 
number of due diligence processes in place 
to ensure that all suppliers meet our standards 
and our values. 

 
42

g o v e r n a n c e   r e p o r t :   corporate governance report

With a view to securing further independence 
on the Board, and having had regard 
to the current and desired further skills, 
competencies and diversity mix on the 
Board, the Board approved the appointment 
of Masood Choudhry to the Board as an 
independent non-executive director, effective 
3 February 2021. A short biography of each of 
the directors in office at the date of this Report 
is set out on pages 36 to 38.

The role of Chairman is to run the 
business of the Board, ensuring appropriate 
strategic focus and direction in the Board’s 
discussions, and to facilitate relationships and 
engagement with shareholders. The Chairman 
also holds responsibility for ensuring that the 
Company is appropriately governed and that 
eve embraces not just the principles of good 
corporate governance but also the values that 
underpin those principles.

Thomas Enraght-Moony and Masood
Choudhry are considered by the Board to 
be independent. During the reporting year, 
Nikki Crumpton was also considered by the 
Board to be independent. The Board is of the 
opinion that both Thomas and Masood act in 
an independent and objective manner and 
are free from any relationship that could affect 
their judgement. Paul Pindar, as non-executive 
chairman, was considered to be independent 
upon appointment. 

Not withstanding any cross-directorships,

the Board is satisfied that it has a suitable 
balance between independence (of both 
character and judgement) on the one hand, 
and knowledge of the Company on the 
other, to enable it to discharge its duties and 
responsibilities effectively. 

There are effective procedures in place 
to monitor and deal with conflicts of interest, 
with Directors’ other current commitments 
being disclosed at each and every Board 
meeting. As such, the Board is aware of 
the other commitments and interests of its 
directors, and changes to these commitments 
and interests are reported to and, where 
appropriate, agreed with the rest of the Board. 

We have internal policies covering a range of 
ethical behaviours, such as an anti-bribery and 
anti-corruption policy, which serve to promote  
and preserve the right corporate behaviours.
As part of our induction process, new 

employees receive training on all corporate 
policies and the expectations of the Company 
when it comes to ethical values and 
behaviours and this is refreshed on  
a regular basis for all employees.

We have an active programme of 
employee engagement, including regular 
employee engagement surveys, throughout 
the year. Such engagement shapes both the 
way in which we develop our products and 
deliver services. We also have a whistleblowing 
policy and hotline available for all employees.
In 2020, there were no instances of the 

anti-bribery and anti-corruption policy or 
whistleblowing policy being invoked.  

In respect of our forthcoming priorities for 
2021, the Board will be looking at: 

•  How eve responds to the short-term 
and likely longer-term structural and 
market changes created by the 
COVID-19 pandemic, and focus on 
long-term value generation;
The ways in which we develop 
our corporate culture and talent 
management processes,  
as described above;

• 

•  Continued engagement with our 

shareholders and wider stakeholders.

board composition 

The successful delivery of our strategy 
depends upon attracting and retaining 
the right talent. This starts with having a 
high-quality Board. Balance is an important 
requirement for the composition of the Board, 
not only in terms of the number of Executive 
and Non-executive Directors, but also in terms 
of skill, knowledge and expertise each Director 
brings. Our assessment of the current skills, 
knowledge and expertise of each Director is 
set out in the Nomination Committee report 
on page 50.

As at 31 December 2020, the Board 

comprised a non-executive chairman, 
two executive directors, and two non-
executive directors, one of whom is deemed 
independent by the Board. 

g o v e r n a n c e   r e p o r t :   corporate governance report

43

election/re-election ofdirectors 

board and committee meetings

The table below sets out the Board 
and Committee attendance for 2020. 
Attendance is shown as the number of 
meetings attended out of the total number 
of meetings possible for the individual 
Director during the year.

If any Directors are unable to attend 

a meeting, they are encouraged to 
communicate their opinions and comments 
on the matters to be considered via the 
Chairman of the Board or the relevant 
committee chairman.

Under the Company’s Articles of Association, 
Directors are required to stand for election 
at the first AGM after their appointment. 
Thereafter, at each AGM, any Director who has 
not stood for appointment or re-election at 
either of the two preceding AGMs is required 
to retire and offer him/herself for re-election, 
as is any Director who has held office for a 
continuous period of nine years or more.

Beyond these requirements, the Board 
has agreed that all Directors will seek annual 
re-election at the Company’s AGMs. All 
Directors will therefore stand for re-election at 
the forthcoming AGM. The Board considers 
that, during the year ended 31 December 
2020, each Director that served in 2020 
has performed effectively and continues 
to demonstrate commitment to the role. It 
therefore believes that it is in the best interests 
of shareholders that each director is re-elected 
at the AGM.

Board 

Audit  

Remuneration 

Committee

Committee

Nomination

Committee

Paul Pindar

6 of 6

3 of 3

2 of 2

2 of 2

Cheryl Calverley1

Tim Parfitt 

3 of 3

6 of 6

-

-

-

-

-

-

James Sturrock2

3 of 3

1 of 1

1 of 1

1 of 1

Tom Enraght-Moony

6 of 6

3 of 3

2 of 2

2 of 2

Nikki Crumpton3, 4

4 of 5

2 of 2

1 of 1

1 of 1

Masood Choudhry5

-

-

-

-

Notes 
1. 
2. 

3. 
4. 

Cheryl was appointed as a director from 1 June 2020.
James resigned from the role of Chief Executive Officer on 11 May 2020, remaining on the Board as a Non-Executive Director with effect from  
12 May 2020. James was also appointed to the Nomination Committee and Remuneration Committee with effect from 30 September 2020.
Nikki resigned 30 September 2020.
Nikki was unable to attend the February Board meeting due to prior commitments which were communicated to and agreed by the  
Board in advance.

5.  Masood was appointed to the Board as a Non Executive Director on 3 February 2021.

 
44

g o v e r n a n c e   r e p o r t :   corporate governance report

relations with shareholders

our engagement with stakeholders

We are committed to communicating 

The Board places due weight on stakeholder 

openly with our shareholders to ensure 

awareness and engagement. It assesses 

that our strategy and performance are 

stakeholders according to the definition of 

clearly understood. We communicate with 

stakeholders set out in the Global Reporting 

shareholders through the Annual Report 

Initiative (Standard 101 paragraph 1.1)  

and Accounts, full-year and half-year 

as organisations or individuals who have  

announcements, trading updates and the 

“a reasonable expectation of being 

annual general meeting (AGM); and we 

significantly affected” by the Group’s activities  

encourage shareholders’ participation in 

or products. In addition to our shareholders, 

face-to-face meetings. A range of corporate 

the Board has identified the Group’s other 

information (including all announcements 

major stakeholders, and approved a strategy  

and presentations) is also available to 

for engaging with these groups, as follows:

shareholders, investors and the public on our 

corporate website, at investor.evesleep.co.uk 

Stakeholder

Channel of engagement 

Employees

• 

• 

• 

• 

• 

Quarterly performance reviews;

Weekly feedback exercises;

Exit interviews;

Mental health awareness and training and employee support;

Continuing personal development plans.

Local communities

relevant charities through selective partnerships and the regular review of additional ways  

The Company has a range of initiatives including volunteer days for employees, support of  

it can provide support to the local community and relevant charitable organisations.

Key suppliers

Regular meetings and reviews with key contacts within the Company and senior management team.

Key partners

Regular meetings with partnership managers and continuous review of partnership generally.

g o v e r n a n c e   r e p o r t :   corporate governance report

45

board and committee effectiveness 

internal controls and risk management

The Board continually strives to improve its 

The Group has a comprehensive system 

effectiveness and recognises that an annual 

of internal controls in place, designed to 

evaluation process is an important tool in 

ensure that risks are mitigated and that the 

reaching that goal. The Directors are aware 

Group’s objectives are attained. The Board 

of the importance to monitor performance 

recognises its responsibility to present a fair, 

through Board evaluations and that feedback 

balanced and understandable assessment 

from these evaluations leads  

to improving Board effectiveness. 

of the Group’s position and prospects. It is 

accountable for reviewing and approving 

During the year, an internally facilitated 

the effectiveness of internal controls 

performance evaluation of the Board, 

operated by the Group, including financial, 

committees and individual directors was 

operational and compliance controls, and 

undertaken. The evaluation was informed in 

risk management. The Board recognises its 

part by a tailored questionnaire that each 

responsibility in respect of the Group’s risk 

Director responded to, which focussed on 

management process and system of internal 

Board composition, Board dynamics and 

control and oversees the activities of the 

behaviours, the ways in which the Board was 

Group’s external auditors and the Group’s  

fulfilling its remit and responsibilities and 

risk management function (supported by  

suggested focal areas for the Board in 2021.

the Audit Committee). 

Overall, the Board was pleased with the 

A review of the Group’s risk 

findings. The evaluation found strong general 

management approach is further discussed 

agreement amongst respondents that the 

in the Strategic Report on pages 12 to 13. For 

Company’s purpose and mission was clear 

detail on the management and mitigation 

and that all Directors were encouraged 

of each principal risk see pages 29 to 30. 

to participate fully in Board discussions, 

highlighting a culture of openness and 

honesty within the boardroom.

Helpful suggestions were provided in 

terms of further embedding the culture, 

considerations of the Company into 

Board discussions, increasing stakeholder 

engagement and further enhance the 

succession planning process of the Board 

and senior management. These will be 

taken forward by the Board over 2021, with 

support from management and the Company 

Secretary. A number of other suggestions were 

received in respect of the focal areas for the 

Board in 2021.

Throughout the COVID-19 pandemic 

Board and Committee meetings took place 

via video conference to the schedule agreed 

at the start of the year.

46

g o v e r n a n c e   r e p o r t

audit committee report

committee composition

financial reporting 

Over the reporting period, the members 

of the Audit Committee were as follows:

•  Paul Pindar (Chair of the Committee);
•  Nikki Crumpton (resigned from the 
Committee on 30 September 2020);

•  Thomas Enraght-Moony; and
•  James Sturrock (appointed to the 
Committee on 30 September 2020).

Following the year-end, Masood Choudhry  

was appointed as Chair of the Committee  

on 3 February 2020. Paul Pindar remains 

a member of the Committee. 

The Board is satisfied that all members of the 

Audit Committee have recent and relevant 

financial experience and that the Audit 

Committee as a whole has competence 

relevant to the sector in which the Company 

• 

• 

• 

review the integrity of the interim  

and annual financial statements;

review the appropriateness of accounting 

policies and practices; and 

review the significant issues and 

judgements considered in relation to the 

financial statements, including how each 

was addressed.  

external audit

• 

• 

• 

review and monitor the objectivity and 

independence of the External Auditor, 

including the policy to govern the 

provision of non-audit services; 

review and monitor the effectiveness of the 

external audit process and the on-going 

relationship with the External Auditor; and 

review and make recommendations to 

and Group operate. The Board is of the view 

the Board on the tendering of the external 

that Paul Pindar, as a qualified accountant, 

audit contract, and the appointment, 

holds recent and relevant financial experience.

remuneration and terms of engagement 

audit Committee Responsibilities

The Committee reports to the Board on how 

it discharges its responsibilities and makes 

recommendations to the Board, all of which 

have been accepted during the year 2020. 

The main responsibilities of the Committee  

are set out below:

of the External Auditor. 

risk management and internal control

• 

• 

review and monitor the effectiveness of  

the management of risk and internal 

control and appropriate systems; 

review the framework and analysis to 

support both the going concern and 

ongoing viability statement; and 
•  oversee appropriate whistleblowing  
and fraud prevention arrangements. 

The Terms of Reference for the Audit 

Committee are available on our website: 

investor.evesleep.co.uk/corporate-

governance#committee-composition. 

These were last reviewed and approved 

by the Board on 18 November 2020.

key activities in 2020

fair, balanced and understandable

47

In line with best practice, the Committee 
has reviewed the 2020 Annual Report to 
consider whether it provides a true and fair 
view of the Group’s affairs at the end of the 
year and provides shareholders with the 
necessary information in a fair, balanced and 
understandable way in order to enable them 
to assess the Group’s position, performance, 
business model and strategy.

When forming its opinion, the Committee 

considered the following questions in order 
to encourage challenge and assess whether 
the Annual Report and Accounts was fair, 
balanced and understandable: 

Is the report fair?

•  Is the whole story presented?

•  Have any sensitive material  

areas been omitted?

Is the report  

•  Is there a good level of consistency 

balanced?

between the front and back  

sections of the Annual Report  

and Accounts?

•  Is the Annual Report a document 

for shareholders and  

other stakeholders? 

Is the report  

•  Is there a clear & understandable 

understandable?

framework to the Annual Report?

•  Is the Annual Report presented  

in straightforward language  

& a user-friendly and easy to  

understand manner?

conclusion

After completion of its detailed review, the 
Committee is satisfied, when taken as a whole, 
the Group’s Annual Report and Accounts 
are fair, balanced and understandable, 
and provides the information necessary for 
shareholders to assess eve’s performance, 
business model and strategy.

• 

The main focus of the Committee in 2020  
has been to:
• 

review and the recommend the 
reappointment to shareholders of  
the Company’s external auditor at  
the 2020 AGM;
review and recommend to the Board the 
approval of the 2020 full year preliminary 
results and Annual Report and Accounts;
•  assess the company’s risk management 
systems and the risk register and conduct 
an annual review of the Committee’s Terms 
of Reference.

financial reporting

A principal responsibility of the Committee is 
to consider the significant areas of complexity, 
management judgement and estimations that 
have been applied in the preparation of the 
financial statements.

significant areas considered in  
relation to the financial statements 

One of the focal areas for the Committee was 
in considering the most significant financial 
reporting for the Company. These are set out 
below, alongside details of how such risks  
are mitigated which are detailed below,  
and details of how those risks are mitigated:

Significant 

Risk

Going 

concern

Provision  

for returns

What?

How this is mitigated

Risk of inability to 

meet liabilities as 

they fall due

Review of 24-month 

rolling financial 

forecasts and cash 

projections

Risk of returns 

increasing above 

historic levels 

particularly 

following the 

temporary extension 

of the mattress trial 

from 100 to 200 

days in 2020

Review of provision 

methodology

Revenue 

recognition

Fraud risk related 

to define risk and 

to misstatement of 

reward transfer criteria 

revenues

for recognition as 

Review of methodology 

revenue

Inventory 

valuation 

and 

existence

Risk of error in 

Review of gross profit 

stock costing and 

margins and bi-annual 

provisioning

inventory counts

Fraud risk related 

Review of control 

Management 

to unpredictable 

processes and 

override of 

way management 

permission structures 

controls

override of controls 

within Finance and the 

may occur

wider business

 
48

g o v e r n a n c e   r e p o r t :   audit committee report

risk management  
and internal control

external audit

external audit effectiveness

The Group has a comprehensive system of 
internal controls in place, designed to ensure 
that risks are mitigated and that  
the Group’s objectives are attained.

The Committee has had regard to a 
number of sources of assurance over the 
course of the year on the adequacy of 
the risk management and internal control 
processes in place across eve, including  
the following:
•  Reviewed and scrutinised the corporate 

risk register, including the approach toward 
assessing the impact and likelihood of 
these risks and the ways  
in which management has proposed  
to manage the risks;

•  Reviewed the anti-fraud and bribery 

policies and procedures in place across 
the Company and the ways in which such 
policies are implemented; and

•  Reviewed the external audit plan for the 

2020 financial year and findings from the 
2020 external audit. 

The Committee notes that there were no 
instances of the Company’s whistleblowing 
and anti-bribery and anti-corruption policies 
being invoked over the course of 2020.

As per previous years, the Company 
continues to not adopt an internal audit 
function. The Committee remains of the view 
that, due to the size and current complexity of 
the Group, the adoption of such  
a function would not be appropriate,  
and that the existing control environment 
remains robust.

We have an established framework for 
assessing the effectiveness of the external audit 
process. This includes:
•  a review of the audit plan, including the 
materiality level set by the auditors and 
the process they have adopted to identify 
financial statement risks and  
key areas of audit focus; 
regular communications between the 
external auditor and both the Committee 
and management (including discussion 
of the reports prepared by the external 
auditor); and

• 

•  a review of the final audit report,  

noting the conclusions reached by  
the auditors and the reasoning behind 
such conclusions. 

The Committee held a meeting with Nexia 
Smith & Williamson (without management 
present) and management (without the 
external auditor present) in order to discuss 
the external audit process and to identify 
any potentials for improvement for the 
forthcoming audit process.

We are confident that the evaluation 
process is effective, allowing for an objective 
assessment against the principal focus areas. 
After carefully considering the outcome of the 
above review, we concluded, in conjunction 
with management, and reported to the Board 
that in our opinion:
• 
• 

the audit team was sound and reliable; 
the quality of the audit service provided 
was of a high standard; 
that Nexia Smith & Williamson were, 
and are, effectively able to challenge 
management when required; and 
that productive discussions were held 
with the Committee throughout the audit 
planning process.

• 

• 

g o v e r n a n c e   r e p o r t :   audit committee report

49

objectivity and independence  
of the external audit process 

It is the Committee’s responsibility to 
monitor the performance, objectivity 
and independence of the Auditor and 
this is evaluated by the Committee each 
year. In evaluating their performance, 
the Committee examines five main 
criteria – robustness of the audit process, 
independence and objectivity, quality of 
delivery, quality of people and service, and 
value-added advice as a byproduct of the 
audit process. 

Having carried out the review, the 

Committee is satisfied with Nexia Smith  
& Williamson’s performance, objectivity  
and independence.

Taking all of the above into account,  
the Committee has recommended to the 
Board that Nexia Smith & Williamson be  
re-appointed and the Directors will be 
proposing the re-appointment and the 
determination of Nexia Smith & Williamson’s 
remuneration to shareholders at the 
2021 AGM. 

Following a tender for the provision of 
external audit services in 2019, the Group 
will be required to put the external audit 
contract out to tender no later than 2029. 
The Committee is comfortable that this 
period is appropriate for the Group and that 
there are a number of measures in place 
to monitor and assure the external auditor’s 
independence, as set out in this Audit 
Committee report.

50

g o v e r n a n c e   r e p o r t

nomination committee

committee composition

Over the reporting period, the members of  
the Nomination Committee were as follows:
•  Thomas Enraght-Moony (Chair of the 

Committee);

•  Nikki Crumpton (resigned from the 
Committee on 30 September 2020);

•  Paul Pindar; and
•  James Sturrock (appointed to the 

Committee on 30 September 2020).

Following the year-end, Masood Choudhry was 
appointed as a member of the Committee on 
3 February 2020.

committee responsibilities 

The main responsibilities of the Nomination 
Committee are:
•  Reviewing the size, structure  
and composition of the Board;
•  Considering succession plans for  
Directors and senior management; 
•  Satisfying itself that plans are in place  

for orderly succession for appointments  
to the Board; and
Identifying and nominating  
candidates for Board vacancies.

• 

The Terms of Reference for the Nomination 
Committee are available on our website: 
investor.evesleep.co.uk/corporate-
governance#committee-composition. 
These were last reviewed and approved 
by the Board on 18 November 2020.

key activities in 2020

appointment of Chief Executive Officer 

Paul Pindar and Tom Enraght-Moony, as 
Chairman of the Nomination Committee,  
were closely involved with the appointment  
of Cheryl Calverley as Chief Executive Officer. 

In assessing potential candidates, we  
took the following areas into account:
• 
in depth knowledge of the sector  
and geographies in which the  
Company operates;
the ability to motivate and develop  
the management team and employees 
more generally;

• 

•  strong fit with the culture and values  

of the Company; and
•  diversity considerations.

Shortlisted candidates were considered by the 
Chairman of the Board. The process identified 
Cheryl as the outstanding candidate and 
the Nomination Committee was pleased to 
recommend her appointment to the Board. 
The Nomination Committee was particularly 
pleased to note the fact that this was an 
internal appointment, which is testament to 
the strong pipeline of talent that has been 
developed across the business, including at a 
senior level.

succession planning 

The Committee is of the view that it is 
important to develop career pathways for 
each individual in the business, including 
those identified as having potential to in future 
occupy senior management positions within 
the business. The Committee considers that 
succession needs to involve a combination of 
internal talent 
with external hires, which balances creating 
internal expertise and retention incentives 
with fresh perspectives.

We are pleased to note that a number 

of initiatives are underway to support 
development across the company in a way  
that is consistent with, and serves to promote, 
our unique corporate culture and values.  
A focal area for the Committee, and for the 
Board in 2021, will be on the way in which we 
support our leaders, and help to develop the 
next generation of leaders within our business, 
and we look forward to reporting on those  
areas in our next annual report.

The Committee will also dedicate further 
time in 2021 toward Board level succession 
planning. Further details on Board succession 
considerations are set out below.

appointment of an independent  
Non-Executive Director 

A further focus of the Committee in 2020
has been to review the size, structure 
and composition of the Board and 
Board Committees to ensure these  
remained appropriate. 

As part of the wider Board evaluation 
process that took place in 2020, the Board 
identified the need for further experience  
and expertise in operations and supply  
chain management. 

In late 2020, Renaissance Leadership, 

Tim Parfitt

The Board has also been mindful of the 
need to ensure sufficient independent 
representation on the Board. With that in 
mind, the Committee has been engaged in 
the search process for a further independent 
non-executive Director on the Board. 

an independent consultancy, were 
commissioned to lead the search for  
a non-executive Director. Renaissance  
Leadership have no other connections  
with the Company. Following an extensive 
search process, the Committee was pleased 
in February 2021 to be able to recommend the 
appointment of Masood Choudhry to the Board. 

size, structure and composition of the Board

Following the appointment of Masood, the 
Committee considers the size, structure and 
composition of the Board is appropriate, 
and is well structured to help to support and 
oversee the next stage of the Company’s 
strategic growth. This will be an area that will be 
kept under continued review by the Committee.
The below table sets out the key experience, 
skills and capabilities that each director brings 
to the Board, which cumulatively support the 
delivery of the Company’s strategy for the 
benefit of all shareholders over the medium 
to long-term. Our AGM Notice includes details 
of the contributions of each Director to the 
Board and to the Company more widely, and 
the reason for the recommendation from the 
Board to re-elect each Director. 

Director

Key experience, skills  
and competencies

Paul Pindar

Cheryl Calverley

Masood Choudhry

• 

• 

• 

• 

• 

• 

• 

• 

• 

Leadership experience in  

large public limited companies

Significant experience  

of chairing Boards

Strong understanding of market 

expansion and market penetration 

strategies

Brand building and marketing 

Strong understanding of  

the e-commerce and sleep  

wellness sector

Product development & innovation 

Expertise in customer experience

Supply chain and  

logistics expertise

Strategic operations experience

51

g o v e r n a n c e   r e p o r t

Director

Key experience, skills  
and competencies

Tom  

Enraght-Moony

James Sturrock

• 
• 

• 

• 

• 

• 

Marketing and customer focus
Tech and e-commerce experience

Recent and relevant  

financial experience

Risk management 

People and culture management

Strong understanding of  

the e-commerce sector

directors’ time commitments 

All the Non-Executive Directors are required 
to devote sufficient time to eve to enable the 
Board to discharge its duties effectively. This 
includes preparation for and attendance at 
scheduled Board and committee meetings, 
engagement with the business more generally, 
as well as ad hoc meetings or calls as 
required. Following review by the Committee, 
the Board confirms that each of the Non-
Executive Directors can commit the necessary 
time to fulfil their roles.

diversity and inclusion 

We recognise the business benefits of diversity 
and inclusion. Our aim is to go beyond the 
legal requirement to treat everyone fairly, 
so we can ensure that eve is an attractive 
employer to everyone, regardless of their 
background. 
eve supports and encourages a diverse and 
inclusive workforce, no matter their ethnic 
origin, colour, gender, sexual orientation, 
gender expression, disability, age or status. 
The Committee is pleased to note that, 

as at March 2021, 43% of eve’s leadership 
team are female. However, this is just a starting 
point; there is further work to do on improving 
diversity in terms of ethnic and social 
backgrounds, as an example. We recognise 
that there is further work to do on our diversity 
and inclusion agenda, and we have a number 
of initiatives underway to drive this agenda – 
including anonymised recruitment processes 
across the business - over the next few years. 

The Committee, and the Board, recognise 

the Hampton-Alexander and Parker Review 
targets on boardroom diversity. Currently, the 
Board does not adopt formal diversity targets 
at Board level but this is an area that the 
Committee will continue to keep under review. 
We aspire to be progressive in this area, and 
a focal area for the Committee in 2021 will be 
on diversity and inclusion across the business.

 
52

g o v e r n a n c e   r e p o r t

remuneration committee report 

committee composition

key activities in 2020 

Over the reporting period, the members of the 

The main focus of the Committee in 2020 has 

Remuneration Committee were as follows:

been to review proposals around Executive 

• 

Paul Pindar (Chair of the Committee);

Directors’ remuneration arrangements for 2020 

•  Nikki Crumpton (resigned from the 

and scrutinise management bonus scheme 

Committee on 30 September 2020);

proposals. The Committee will continue to focus 

• 

• 

Thomas Enraght-Moony; and

in 2021 on ensuring that executive remuneration 

James Sturrock (appointed to the 

and shareholder interests remain closely aligned.

Committee on 30 September 2020).

Following the year-end, Masood  

remuneration policy

Choudhry was appointed as a member  

The Company’s policy is that the remuneration 

of the Committee on 3 February 2021. 

package of the Executive Directors should 

Members of the management team are 

be sufficiently competitive to attract, retain 

invited to attend meetings as appropriate 

and motivate those directors to achieve the 

unless there is an actual or potential conflict 

Company’s objectives without making excessive 

of interest.

payments. The Board determines the terms and 

conditions of the Non-Executive directors.

responsibilities of the committee 

We have summarised the main principles 

behind Executive Directors’ remuneration in the 

The role of the Committee is to assist the 

table to the right:

Board to fulfil its responsibility to shareholders 

to ensure that the remuneration policy and 

practices  

of the Company reward fairly and responsibly, 

with a clear link to corporate and individual 

performance, having regard to statutory and 

regulatory requirements.

The Terms of Reference for the 

Remuneration Committee are available on our 

website: investor.evesleep.co.uk/corporate-

governance#committee-composition. These 

were last reviewed and approved by the 

Board on 18 November 2020.

g o v e r n a n c e   r e p o r t :   remuneration committee report

53

fixed remuneration elements

Purpose

How it operates

Maximum opportunity

Performance-related  

framework

base salary

Reflects an individual’s 

responsibilities, experience 

and performance in their 

role.

Reviewed annually, normally 
with effect from 1 January, 
with any changes taking 
effect from that date. Salaries 
are normally paid monthly.
Decisions on salary levels are 
influenced by: responsibilities, 
abilities, experience 
and performance of an 
individual; the performance 
of the individual in the 
period since the last review; 
the Company’s salary and 
pay structures and general 
workforce salary increases.

There is no prescribed 

The performance of the 

maximum annual base 

individual in the period since 

salary or salary increase.

the last review is considered 

The Committee is guided 

when their salary is being 

by the general increase 

reviewed

for the broader employee 

population but has 

discretion to decide to award 

a lower or higher increase to 

Executive Directors.

pension

To contribute financially  

Defined contribution 

The Company contributes up 

Not applicable.

post-retirement.

arrangement.

to 3% of base salary on  

Base salary and bonus 

a “relief at source” basis.

elements are pensionable.

The Committee has 

Employees may opt out of 

discretion to amend the 

the scheme.

contribution level should 

market conditions change.

variable remuneration elements

Purpose

How it operates

Maximum opportunity

Performance-related  

framework

share plan

Supports the strategy 

and business plan by 

incentivising and retaining 

the eve senior management 

team in a way that is aligned 

both with the Company’s 

long-term financial 

performance and with the 

interests of shareholders

Awards of share options 
to certain employees, 
which normally vest after 
three years subject to the 
achievement of performance 
conditions

Not applicable.

Not applicable.

other benefits

To support the personal 

Benefits include private 

There is no overall maximum 

Not applicable.

health and wellbeing 

medical insurance and 

level of benefits provided 

of employees. To reflect

discount on eve products.

to Executive Directors, and 

 and support the Company's 

culture.

the level of some of these 

benefits is not pre¬determined 

but may vary from year to 

year based on the overall c

ost to the Company.

54

g o v e r n a n c e   r e p o r t :   remuneration committee report

directors’ remuneration table
The remuneration of the Directors for the year to 31 December 2020  

is set out in the table below.

Director

Appointed

Resigned

Salary / fees

£

Pension

£

Bonus

£

Compensation 

for loss of 

Total remuneration 

office

£

£

2020

2019

2020

2019

2020

2019

2020

2020

2019

Executive Directors

Tim Parfitt

17 June 2019

N/A

 140,760

66,523 

 1,314 

658

14,076

Cheryl Calverley1

1 June 2020

N/A

 87,500

 - 

766

 -

14,500

James Sturrock 2

September 

8 May 2020

77,833

200,000

557

1,188

10 

Non-Executive Directors

2018

3 

30 

Nikki Crumpton

September

September

15,000 

26,667

85

557

2018

2020

Thomas  

Enraght- Moony

28 April 2017

N/A

 15,000

26,667

-

- 

James Sturrock 2

9 May 2020

N/A

10,833

 N/A 

206 

N/A 

Paul Pindar

21 

November

2016

N/A

10,000

26,667

-

-

-

-

-

-

-

-

-

-

-

-

-

-

NA 

156,150 

 67,181

 NA

 102,766

 -

-

78,390 

201,188

 - 

 15,085 

 27,223 

N/A

 15,000

26,667 

N/A

 11,039

N/A 

N/A

10,000

26,667

1. 
2. 

Cheryl Calverley was appointed to the Board on 1 June 2020. The above salary does not include earnings prior to the appointment.
During the reporting period, James Sturrock held office as an Executive Director of the Company between  
1 January 2020 and 11 May 2020. His appointment as a Non-Executive Director of the Company took effect from 12 May 2020.  
His annualised salary for the year was £200,000, and his annualised fee as a Non-Executive Director of the Company for the year  
was £10,000 to 30 September 2020 and £30,000 from 1 October to 31 December.

The Executive Directors holding office at 31 

December were awarded a bonus, paid after 

the year end, on the same criteria as all staff. 

No other directors were awarded bonuses, 

long term incentives or other income.

Details of directors’ interest in share plans  

is shown on the following page and details  

of the share-based payment charge 

attributable to directors is shown in note  

17 to the financial statements.

Over the reporting period, private medical 

insurance was provided to Cheryl Calverley, 

James Sturrock and Tim Parfitt, the value of 

which management have deemed immaterial 

to the users of these financial statements. 

g o v e r n a n c e   r e p o r t :   remuneration committee report

55

directors interest in share plans
The Directors who held office at 31 December 2019 had the following  

interests in the share plans of the Group.

Director

Date of Grant

Executive Directors

As at 31
December 
2019
(no. of 
options)

Granted 
during the 
year to 31 
December 
2020 (no. of 
options)

Lapsed during 
the year

Exercised 
during the 
year

As at 31 
December 
2020 (no. 
of options)

Service 
conditions

Exercise 
price 
(pence)

-

-

-

-

-

-

187,500

262,500

Length of 

service

Length of 

service

Length of 

service

Subject 

to certain 

performance 

criteria

Length of 

service

0.1p

0.1p

0.1p

0.1p

0.1p

-

1,500,000

2,250,000

2,000,000

-

n/a

n/a

180,000

2,444,444

1,555,556

-

4,400,000

Length of 

service

Length of 

service

Length of 

service

0.1p

0.1p

0.1p

Cheryl Calverley

1 April 2019

450,000

-

17 February 

2020

1 June 2020

1 June 2020

-

-

-

300,000

1,500,000

2,250,000

Tim Parfitt

17 December 

2019

2,000,000

Non-Executive Directors

Paul Pindar

n/a

-

Tom  
Enraght-Moony

1 April 2019

180,000

James Sturrock

23 May 2019

4,400,000

17 December 

2019

4,400,000

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1. 

Performance criteria for these awards are as follows: 750,000 vest on each of the following events: (i)  
the quoted share price of eve sleep plc remaining above 5p for five consecutive days; (ii) the quoted  
share price of eve sleep plc remaining above 10p for five consecutive days; (iii) the Group achieving  
a positive underlying EBITDA for three consecutive months

Any gain on option exercises made by Directors in 2020  

is presented in note 17 to the financial statements. 

56

g o v e r n a n c e   r e p o r t :   remuneration committee report

directors shareholdings

The Directors who held office at 31 December 2020 had the  
following interests in the shares of the Group.

Director

Executive Directors

Cheryl Calverley

Tim Parfitt

Non-Executive Directors

Paul Pindar

James Sturrock

Thomas Enraght-Moony

Beneficially owned

 at 31 December 2020

(no. of shares)

Beneficially owned

at 31 December 2019

(no. of shares)

280,285

527,048

15,334,885

2,697,194

-

-

27,048

15,334,885

252,750

-

57

g o v e r n a n c e   r e p o r t

statement of directors’ 
responsibilities

The directors are responsible for preparing the Group Strategic Report, 

the Directors’ Report and the financial statements in accordance with 

applicable law and regulations. 

Company law requires the directors to prepare 

sufficient to show and explain the Company’s 

financial statements for each financial year. 

transactions and disclose with reasonable 

Under that law the directors have elected 

accuracy at any time the financial position 

to prepare the group and parent company 

of the Company and the Group and enable 

financial statements in accordance with 

them to ensure that the financial statements 

applicable law and International Financial 

comply with the Companies Act 2006. They are 

Reporting Standards (IFRSs) as applied 

also responsible for safeguarding the assets of 

in accordance with the provisions of the 

the Company and the Group and hence for 

Companies Act 2006. Under Company law 

taking reasonable steps for the prevention and 

the directors must not approve the financial 

detection of fraud and other irregularities.

statements unless they are satisfied that they 

The directors are also responsible for 

give a true and fair view of the state of affairs 

ensuring that they meet their responsibilities 

of the Company and of the Group and of 

under the AIM rules. 

the profit or loss of the Group for the period. 

The directors are responsible for the 

In preparing these financial statements, the 

maintenance and integrity of the corporate 

and financial information included on the 

Company’s website. Legislation in the United 

Kingdom governing the preparation and 

dissemination of financial statements may 

differ from legislation in other jurisdictions.

directors are required to: 

•  select suitable accounting policies  
and then apply them consistently;
•  make judgements and accounting 
estimates that are reasonable  

and prudent;

•  state whether applicable IFRSs in 

conformity with the requirements of the 

Companies Act 2006 have been followed, 

subject to any material departures 

disclosed and explained in the financial 

statements; and

•  prepare the financial statements on 
the going concern basis unless it is 

inappropriate to presume that the 

Company will continue in business.

The directors are responsible for keeping 

adequate accounting records that are 

 
58

g o v e r n a n c e   r e p o r t

directors’ report

The Corporate Governance Report approved by the Board is provided on 

pages 39 to 45 and incorporated by reference into this Directors’ Report.

information contained elsewhere in this 
Annual Report

significant events since the end of the 
financial year

Information required to be included in this 
Directors’ Report can be found elsewhere  
in the Annual Report as indicated in the table 
below and is incorporated into this report  
by reference:

Information

future developments

going concern statement

risk management and principle risks

Page(s)

10, 19

72

29-30, 

45, 46, 48

corporate governance statement

39-45

There have been no significant events 
affecting the Group since 1 January 2021.

presence outside of UK

the company has the following subsidiaries 
outside of the UK:

eve Sleep SASU

Principal place of business/ 

5 Rue Des Suisses, 75014, 

registered office address

Paris

Registered number

823397419 R.C.S Paris

Information on the Group’s financial risk
management objectives and policies,
and its exposure to credit risk, liquidity
risk, interest rate risk, foreign currency
risk and financial instruments

Ownership 2020

89-90

Ownership 2019

100%

100%

dividends 

The directors do not recommend  
the payment of a dividend. 

strategic report 

This is set out on pages 12 to 28 of the 
Annual Report and includes an indication 
of likely future developments, and forms part 
of this Directors’ Report.

research and development 

The Group undertakes a continuous 
programme of development expenditure. 
Development expenditure is capitalised  
only when the end product is technically 
and commercially feasible and when 
sufficient resource is available to complete 
the development, as disclosed in note  
10 to the accounts. 

 
 
g o v e r n a n c e   r e p o r t :   director's report

59

political donations 

auditor 

No political donations have been made 
during this financial year. 

directors 

The Directors who held office 
during the year were:
•  Cheryl Calverley  

(appointed 1 June 2020)

•  Nikki Crumpton  

(resigned 30 September 2020)

•  Thomas Enraght-Moony
•  Tim Parfitt 
•  Paul Pindar
•  James Sturrock

Biographical details of the Directors  
are shown on pages 36 to 38.

The interests of the directors and their 

closely associated persons in the share 
capital of the Company, along with details 
of directors’ share options and awards, are 
contained in the Directors’ Remuneration 
Report on page 54. At no time during the 
year did any of the directors have a material 
interest in any significant contract with  
eve Sleep plc. 

The Company’s policy is for all 

Executive Directors to have twelve month 
rolling service contracts. All Non-Executive 
Directors are salaried and are appointed 
for an initial term of three years, which 
is ordinarily renewable once, subject to 
annual reappointment by shareholders at 
the Company’s Annual General Meeting. 
eve maintains directors’ and officers’ 

liability insurance which gives appropriate 
cover for any legal action brought against 
its directors. The Company has also provided 
an indemnity for its directors, which is a 
qualifying third-party indemnity provision, 
for the purposes of section 234 of the 
Companies Act 2006. This was in place 
throughout the year and up to the date  
of approval of the financial statements.

articles of association 

eve Sleep’s Articles of Association can only 
be amended by special resolution and are 
available on our website at investor.evesleep.
co.uk/corporate-governance#governance-
docs pursuant to AIM Rule 26.

Nexia Smith & Williamson (Audit) Limited was 
appointed as auditor in November 2019 and is 
willing to continue in office. In accordance with 
s489(4) of the Companies Act 2006, a resolution 
for their reappointment will be proposed at the 
forthcoming Annual General Meeting. 

share capital

The issued share capital of the Company at 
31 December 2020 was 272,569,414 ordinary 
shares of £0.001. Full details of the issued 
share capital, together with the details of 
shares issued during the year to 31 December 
2020, are shown in Note 16 to the financial 
statements on page 86.

statement on disclosure of  
information to auditors 

The directors confirm that, so far as each is 
aware, there is no relevant audit information 
of which the Group’s auditors are unaware. 
Each of the directors has taken all the steps 
they should have taken as a director to 
make themself aware of any relevant audit 
information and to establish that the Group’s 
auditors are aware of that information.

annual general meeting 

The Annual General Meeting of the Company 
will be held at 10am on 26 May 2021 at 
29A Kentish Town Road, London NW1 8NL. 
The Notice of Meeting has been sent to 
shareholders along with this Annual Report. 

Approved and signed on behalf of the Board

Tim Parfitt
Chief Finance Officer 
17 March 2021

 
 
 
 
 
60

independent auditor’s report  
to the members of eve Sleep plc

61

i n d e p e n d e n t   a u d i t o r ’ s   r e p o r t

entities, and we have fulfilled our other ethical 

responsibilities in accordance with these 

requirements. 

We believe that the audit evidence we have 

obtained is sufficient and appropriate to 

provide a basis for our opinion. 

Conclusions relating to going concern 

In auditing the financial statements, we 

have concluded that the directors’ use  

of the going concern basis of accounting in 

the preparation of the financial statements is 

appropriate. Our evaluation of the directors’ 

assessment of the group’s and company's 

ability to continue to adopt the going concern 

basis of accounting included: 

• 

Reviewing the future cash flow forecasts 

prepared by management and 

challenging the inputs and assumptions 

included in the forecasts. 

•  Comparing forecasts with actuals  

in the year and post year-end.

• 

Reviewing the current cash reserves and 

comparing these to the cash outflows 

forecast over the period  

to December 2022.

• 

Reviewing sensitivity analysis prepared 

by management to assess the effect of 

changing key assumptions.

Please see further detail regarding procedures 

performed in the Key audit matters section of 

our report. 

Based on the work we have performed, we 

have not identified any material uncertainties 

relating to events or conditions that, individually 

or collectively, may cast significant doubt on 

the group and parent company’s ability to 

continue as a going concern for a period of 

at least twelve months from when the financial 

statements are authorised for issue. 

Our responsibilities and the responsibilities of 

opinion 

We have audited the financial statements 

of eve Sleep plc (the ‘parent company’) 

and its subsidiary (the ‘group’) for the year 

ended 31 December 2020 which comprise 

the Consolidated Statement of Profit and 

Loss and Other Comprehensive Income, the 

Consolidated and Company Statements 

of Financial Position, the Consolidated and 

Company Statements of Changes in Equity, 

the Consolidated and Company Statements 

of Cash Flows, and the notes to the financial 

statements, including significant accounting 

policies. The financial reporting framework 

that has been applied in their preparation is 

applicable law and international accounting 

standards in conformity with the requirements 

of the Companies Act 2006.

In our opinion, the financial statements: 

•  give a true and fair view of the state of 

the group’s and of the parent company’s 

affairs as at 31 December 2020 and of the 

group’s loss for the year then ended;

•  have been properly prepared in 

accordance with international accounting 

standards in conformity with the 

requirements of the Companies Act 2006; 

and

•  have been prepared in accordance with 

the requirements of the Companies Act 2006.

basis for opinion 

We conducted our audit in accordance with 

International Standards on Auditing (UK) (ISAs 

(UK)) and applicable law. Our responsibilities 

under those standards are further described 

in the Auditor’s responsibilities for the audit of 

the financial statements section of our report. 

We are independent of the group and parent 

company in accordance with the ethical 

requirements that are relevant to our audit of 

the financial statements in the UK, including 

the FRC’s Ethical Standard as applied to listed 

 
62

i n d e p e n d e n t   a u d i t o r ’ s   r e p o r t

the directors with respect to going concern 

to uncertainties, which have been modelled 

are described in the relevant sections of  

through sensitivity analysis. Where sensitivity 

this report.

key audit matters 

analysis indicates the possibility of a material 

impact to the ability of the group to meet its 

liabilities as they fall due, the directors have 

considered what mitigating actions would be 

We identified the key audit matters described 

required and the timeframe within which these 

below as those that were of most significance 

actions are needed.

in the audit of the financial statements of the 

current period. Key audit matters include the 

How the matter was addressed in the audit

most significant assessed risks of material 

misstatement, including those risks that 

We considered management’s assessment 

had the greatest effect on our overall audit 

of the group’s ability to continue as a going 

strategy, the allocation of resources in the 

concern and as part of our procedures we: 

audit and the direction of the efforts of the 

• 

Reviewed the future cash flow forecasts 

audit team. 

prepared by management and 

In addressing these matters, we have 

challenged the inputs and assumptions 

performed the procedures below which were 

included in the forecasts. Where 

designed to address the matters in the context 

appropriate we corroborated the 

of the financial statements as a whole and in 

inputs and assumptions to supporting 

forming our opinion thereon. Consequently, we 

information.

do not provide a separate opinion on these 

•  Compared forecasts with actuals in the 

individual matters. 

year and post year-end, to consider 

management's forecasting ability. 

• 

Reviewed the current cash reserves and 

going concern – group and parent company 

compared to the cash outflows forecast 

(note 2.4)

Description of risk

over the period to December 2022

• 

Reviewed sensitivity analysis performed 

by management to assess the effect of 

The historic trading losses and cash outflows 

changing key assumptions. 

of the group indicate a higher risk that the 

group may not be able to continue to trade 

revenue recognition -  

for the foreseeable future. For the year ended 

group and parent company (note 2.15)

31 December 2020, the group reported 

Description of risk

an operating cash inflow of £1.2m and an 

operating loss of £2.4m. 

Under International Standards on Auditing 

In order to assess going concern, the 

there is a rebuttable presumption that 

directors have prepared a business plan and 

revenue recognition gives rise to a material 

financial model, including cashflow forecasts 

risk of fraud, and given that eve Sleep has  

covering a period of more than 12 months 

a potential incentive to overstate its revenue 

from the date of approval of these financial 

to respond to market pressure, we have 

statements, that indicates that the group will 

not rebutted this presumption with respect

continue to reduce operating losses and work 

to cut-off of revenue at the statement of 

towards generating an operating profit and a 

financial position date.

positive EBITDA, therefore putting the business 

Specifically, we identified the risk  

on a sustainable footing. 

that revenue transactions recorded in  

The achievement of the projections is subject 

the year may not have been delivered  

to the customer before year-end and 

 
63

i n d e p e n d e n t   a u d i t o r ’ s   r e p o r t

therefore may have been recorded in  

We reviewed management’s method for 

the incorrect period. 

estimating the returns provision. We challenged 

the assumptions and assertions made 

How the matter was addressed in the audit

by management in their assessment and 

We reviewed management's revenue 

with reference to post year-end actual returns.

recognition policy and ensured revenue 

The estimate was recognised and 

was being measured and recognised in 

measured in accordance with IAS 37.

considered the completeness of the provision 

accordance with IFRS 15.

As part of our procedures we:
•  Substantively tested revenue by agreeing 

amounts recognised in the year through to 

invoice and payment.

•  Substantively tested that revenue is 

As part of our procedures we:
•  Confirmed the methods were  
consistent with the prior year.
•  Confirmed the provision had  
been calculated accurately.
•  Corroborated management’s  

complete, by testing that a sample of 

inputs and assertions where reasonably 

orders from the sales ordering systems 

practicable, through agreement  

which have been fulfilled in the year have 

to supporting documentation.

been included in revenue.

•  Substantively tested that revenue has 

•  Reviewed post year-end evidence of 

actual returns to gain comfort over the 

been recognised in the correct period, 

completeness of the provision.

through agreeing a sample of revenue 

entries from either side of the year-end to 

goods delivered notes.

•  Ensured the revenue recognition policy is 
compliant with IFRS 15, through reference 

•  Reviewed management’s sensitivity analysis 
on the key assumptions used in the model.

•  Confirmed appropriate disclosures have 

been made in the accounts. 

to the five-step revenue recognition policy. 

our application of materiality 

provision for returns –  

group and parent company

Description of risk

The materiality for the group financial 

statements as a whole (“group FS materiality”) 

was set at £504,000. This has been determined 

with reference to the benchmark of the 

The Group offers a 100-night trial on the eve 

group’s revenue, which we consider to be one 

mattress, giving customers the option to return 

of the principal considerations for members 

the mattress within 100 days of purchase and 

of the company in assessing the group’s 

receive a full refund. During the year, this trial 

performance. Given the group is loss making, 

was extended to 200 nights for the month 

an earnings-based measure would not be 

of April only. A material provision is therefore 

appropriate. FS materiality represents 2% of the 

recorded based on the expected number of 

group’s revenue as presented on the face of 

returns post year end.

the Consolidated Statement of Profit and Loss 

The level of expected returns is subject  

and Other Comprehensive Income. 

to estimation uncertainty. There is a risk  

The materiality for the parent company 

that the provision could be materially 

financial statements as a whole (“parent FS 

misstated due to the estimation uncertainty. 

materiality”) was set at £413,000. 

The financial statements (note 2.19) disclose 

management’s consideration that the sensitivity 

estimated by the Group is immaterial. 

How the matter was addressed in the audit

64

i n d e p e n d e n t   a u d i t o r ’ s   r e p o r t

This has been determined with reference 

an overview of the scope of the audit

to the benchmark of the parent company’s 

revenue, which we consider to be one of 

The group has two components. The parent 

the principal considerations for members 

company’s financial statements were audited 

of the parent company in assessing 

by us. The subsidiary’s financial statements 

the performance of the company. Given 

were subject to audit procedures by us for 

the parent company is loss making, an 

the purpose of auditing the group financial 

earnings-based measure would not be 

statements. 

appropriate. Parent FS materiality represents 

2% of the parent company’s revenue. 

other information

Performance materiality for the group 

financial statements was set at £327,600, 

The other information comprises the 

being 65% of group FS materiality, for 

information included in the Annual Report, 

purposes of assessing the risks of material 

other than the financial statements and 

misstatement and determining the 

our auditor’s report thereon. The directors 

nature, timing and extent of further audit 

are responsible for the other information 

procedures. We have set it at this amount 

contained within the annual report. Our 

to reduce to an appropriately low level 

opinion on the financial statements does not 

the probability that the aggregate of 

cover the other information and, except to the 

uncorrected and undetected misstatements 

extent otherwise explicitly stated in our report, 

exceeds FS materiality. We judged this 

we do not express any form of assurance 

level to be appropriate based on our 

conclusion thereon. Our responsibility is to 

understanding of the group and its 

read the other information and, in doing 

financial statements, as updated by our 

so, consider whether the other information 

risk assessment procedures and our 

is materially inconsistent with the financial 

expectation regarding current period 

statements or our knowledge obtained in 

misstatements including considering 

the course of the audit or otherwise appears 

experience from previous audits. It was 

to be materially misstated. If we identify 

set at 65% to reflect the fact that few 

such material inconsistencies or apparent 

misstatements were expected in the current 

material misstatements, we are required 

period, management are generally keen to 

to determine whether this gives rise to 

process adjustments and there are some 

a material misstatement in the financial 

areas of judgement and estimation in the 

statements themselves. If, based on the 

financial statements.

work we have performed, we conclude that 

Performance materiality for the parent 

there is a material misstatement of this other 

company financial statements was set at 

information, we are required  

£268,450, being 65% of parent FS materiality. 

to report that fact. 

It was set at 65% to reflect the fact that few 

misstatements were expected in the current 

We have nothing to report in this regard. 

period, management are generally keen to 

process adjustments and there are some 

areas of judgement and estimation in the 

financial statements.

 
 
65

i n d e p e n d e n t   a u d i t o r ’ s   r e p o r t

opinions on other matters prescribed by 

for being satisfied that they give a true and 

the Companies Act 2006

fair view, and for such internal control as the 

directors determine is necessary to enable the 

In our opinion, based on the work 

preparation of financial statements that are 

undertaken in the course of the audit:
• 

the information given in the strategic 

free from material misstatement, whether due 

to fraud or error.

report and the directors’ report for the 

In preparing the financial statements, 

financial year for which the financial 

the directors are responsible for assessing 

statements are prepared is consistent 

the group’s and the parent company’s ability 

with the financial statements; and

to continue as a going concern, disclosing, 

• 

the strategic report and the directors’ 

as applicable, matters related to going 

report have been prepared in 

accordance with applicable  

legal requirements.

concern and using the going concern basis of 

accounting unless the directors either intend 

to liquidate the group or the parent company 

or to cease operations, or have no realistic 

matters on which we are required  

alternative but to do so. 

to report by exception 

Auditor’s responsibilities for the audit  

In the light of the knowledge and 

of the financial statements 

understanding of the group and the parent 

company and their environment obtained 

Our objectives are to obtain reasonable 

in the course of the audit, we have not 

assurance about whether the financial 

identified material misstatements in the 

statements as a whole are free from material 

strategic report or the directors’ report.

misstatement, whether due to fraud or error, 

We have nothing to report in respect of 

and to issue an auditor’s report that includes 

the following matters in relation to which the 

our opinion. Reasonable assurance is a high 

Companies Act 2006 requires us to report to 

level of assurance but is not a guarantee 

you if, in our opinion:
•  adequate accounting records have not 
been kept by the parent company, or 

that an audit conducted in accordance 

with ISAs (UK) will always detect a material 

misstatement when it exists. Misstatements 

returns adequate for our audit have not 

can arise from fraud or error and are 

been received from branches not visited 

considered material if, individually or in 

by us; or

• 

the parent company financial 

the aggregate, they could reasonably be 

expected to influence the economic decisions 

statements are not in agreement with 

of users taken on the basis of these financial 

the accounting records and returns; or

statements. 

•  certain disclosures of directors’ 

Irregularities, including fraud, are 

remuneration specified by law are  

instances of non-compliance with laws and 

not made; or

•  we have not received all the information 
and explanations we require for our audit.

responsibilities of directors

regulations. We design procedures in line 

with our responsibilities, outlined above, to 

detect material misstatements in respect 

of irregularities, including fraud. The extent 

to which our procedures are capable of 

detecting irregularities, including fraud, is 

As explained more fully in the directors’ 

detailed below: 

responsibilities statement set out on page 

57, the directors are responsible for the 

preparation of the financial statements and 

 
66

i n d e p e n d e n t   a u d i t o r ’ s   r e p o r t

We obtained a general understanding 

of the company’s legal and regulatory 

framework through enquiry of management 

•  Reviewed board meeting minutes held 
during the year and post year-end; and

•  Obtained written management 

concerning: their understanding of relevant 

representations regarding the adequacy 

laws and regulations; the entity’s policies 

of procedures in place.

and procedures regarding compliance; and 

how they identify, evaluate and account 

The senior statutory auditor led a discussion 

for litigation claims. We also drew on our 

with senior members of the engagement team 

existing understanding of the company’s 

regarding the susceptibility of the entity’s 

industry and regulation.

financial statements to material misstatement, 

We understand that the company 

including how fraud might occur. The key 

complies with the framework through:
•  Outsourcing payroll and research  

areas identified in this discussion were with 

regard to the manipulation of the financial 

and development tax credit calculation 

statements through manual journal entries 

to external experts.

and incorrect recognition of revenue.

•  Subscribing to relevant updates from 

These areas were communicated to  

external experts and making changes 

the other members of the engagement team  

to internal procedures and controls  

who were not present at the discussion.

as necessary.

•  The directors’ close involvement in the 
day-to-day running of the business, 

The procedures we carried out to gain 

evidence in the above areas included:
•  Testing of a sample of revenue 

meaning that any litigation or claims 

transactions either side of the year-end to 

would come to their attention directly.

underlying documentation to corroborate 

that revenue was recognised in the correct 

In the context of the audit, we considered 

period; and

those laws and regulations: which 

•  Testing of manual journal entries, selected 

determine the form and content of the 

based on specific risk assessments 

financial statements; which are central 

applied based on the group and parent 

to the company’s ability to conduct its 

company’s processes and controls 

business; and where failure to comply could 

surrounding manual journal entries.

result in material penalties. We identified the 

following laws and regulations as being of 

A further description of our responsibilities 

is available on the Financial Reporting 
Council’s website at: www.frc.org.uk/
auditorsresponsibilities. This description 
forms part of our auditor’s report.

significance in the context of the company:
•  The Companies Act 2006 and IFRS 
in respect of the preparation and 

presentation of the financial statements; 

•  AIM regulations and Market Abuse 

Regulations; and 

•  Consumer product regulations.

We performed the following specific 

procedures to gain evidence about 

compliance with the significant laws  

and regulations identified above:
•  Made enquiries of the legal team;
• 

Inspected correspondence with regulators;

67

i n d e p e n d e n t   a u d i t o r ’ s   r e p o r t

Use of our report  

This report is made solely to the parent 

company’s members, as a body, in 

accordance with Chapter 3 of Part 16 of the 

Companies Act 2006. Our audit work has 

been undertaken so that we might state 

to the parent company’s members those 

matters we are required to state to them in 

an auditor’s report and for no other purpose. 

To the fullest extent permitted by law, we 

do not accept or assume responsibility to 

anyone other than the parent company and 

the parent company’s members as a body, 

for our audit work, for this report, or for the 

opinions we have formed.

Sancho Simmonds 

Senior Statutory Auditor, for 

and on behalf of

Nexia Smith & Williamson

Statutory Auditor 

Chartered Accountants

25 Moorgate

London

EC2R 6AY

Date: 17 March 2021

68

consolidated statement of profit and loss  
and other comprehensive income
for the year ended 31 December 2020

Revenue

Cost of sales

Gross profit

Distribution expenses

Administrative expenses

Operating loss

Net finance income

Loss before tax

Taxation

Loss for the year

Other comprehensive income

Foreign currency differences from overseas operations  
which may be reclassified subsequently to profit or loss

Note

2020  
£

2019
£

3

3

3

7

8

25,218,550

23,852,931 

(10,763,508)

(11,176,905)

14,455,042

12,676,026

(3,500,916)

(2,729,317)

(13,394,391)

(22,453,901)

(2,440,265)

(12,507,192)

1,641

18,022

(2,438,624)

(12,489,170)

414,541

352,240

(2,024,083)

(12,136,930)

35,822

17,310

Total comprehensive loss for the year

(1,988,261)

(12,119,620)

Basic and diluted loss per share

18

(0.75p)

(4.92p)

All results relate to continuing activities.

Notes 1 to 24 form part of these financial statements.

consolidated statement of financial position
at 31 December 2020

69

Non-current assets

Property, plant and equipment

Intangible assets

Current assets

Inventories

Trade and other receivables

Cash and cash equivalents

Current tax receivable

Total assets

Non-current liabilities

Lease liabilities

Current liabilities

Trade and other payables

Provisions

Lease Liabilities

Total liabilities

Net assets

Equity attributable to equity holders of the parent

Share capital

Share premium

Share-based payment reserve

Retained earnings

Note

9

10

11

12

13

8

14

15

23

16

17

2020 
£

273,496 

466,330 

2019 
£

518,575 

344,456 

739,826

863,031

559,915

1,574,648 

1,880,188

2,637,650 

8,438,453 

7,988,769 

414,542

354,466 

11,293,098

12,555,533 

12,032,924

13,418,564 

-

40,000

4,024,210

3,983,174 

1,041,236 

273,857

768,965 

470,391 

5,339,303

5,222,530 

5,339,303

5,262,530 

6,693,621

8,156,034 

272,570

263,445

49,421,049 

48,887,392 

766,749

998,495 

(43,918,599)

(42,109,328)

Foreign currency translation reserve

151,852

116,030 

Total equity

6,693,621

8,156,034 

Notes 1 to 24 form part of these financial statements.

These financial statements were approved by the board of directors on eve Sleep plc and were signed on its behalf by:

Tim Parfitt
Director
17 March 2021
Company registered number: 09261636

70

consolidated statement of changes in equity
for the year ended 31 December 2020

Share 
Capital
£

Share 
Premium
£

Share-based 
reserve
£

Retained 
Earnings
£

Foreign 
currency 
translation 
reserve 
£

Total Equity
£

For the year ended 31 December 2020

Balance at 1 January 2020

263,445

48,887,392 

998,495 

(42,109,328)

116,030 

8,156,034

Exercise of employee share options

3,734

Share-based payment charge

Transfer on exercise of employee 
share options

Transfer on issue of equity for 
marketing services

-

-

 -

-

220,084

-

-

(214,812)

214,812

5,391 

533,657 

(237,018)

-

Total transactions with owners

9,125 

533,657

(231,746)

214,812

Loss for the period

Other comprehensive income for the year

-

-

-

-

-

-

(2,024,083) 

-

35,822

35,822

Balance at 31 December 2020

 272,570

49,421,049

766,749

(43,918,599)

151,852

6,693,621

For the year ended 31 December 2019

Balance at 1 January 2019

139,735 

36,716,372 

250,073 

(30,073,145)

98,720 

7,131,755 

Issue of shares

120,317 

11,911,415 

Exercise of employee share options

770 

-

-

1,111,396 

-

-

-

(100,747)

100,747

-

-

-

2,623 

259,605 

(262,228)

-

Share-based payment charge

Transfer on exercise of employee share 
options

Transfer on issue of equity for marketing 
purposes

Total transactions with owners

123,710 

12,171,020 

748,421 

100,747 

Loss for the period

Other comprehensive income for the 
period

-

-

-

-

-

-

(12,136,930)

-

17,310

17,310

Balance at 31 December 2019

263,445 

48,887,392 

998,495 

(42,109,328)

116,030 

8,156,034 

-

-

-

-

-

-

3,734

220,084

-

(302,030)

525,848

(2,024,083)

-

-

-

-

-

-

-

12,031,732 

770

1,111,396

-

-

13,143,898 

(12,136,930)

-

-

-

-

consolidated statement of cash flows
for the year ended 31 December 2020

71

Cash flows from operating activities

Loss for the year

Adjustments for:

Depreciation

Amortisation

Impairment

(Increase)/decrease in inventories

Decrease in trade and other receivables

Increase/(decrease) in trade and other payables

Increase/(decrease) in provisions

Share-based payment charge

Note

2020
£

2019
£

(2,024,083)

(12,136,930)

470,211 

169,192

-

1,014,733 

697,384 

41,036

272,271 

522,116 

198,048 

263,046 

594,724 

(446,772)

1,827,827 

(578,619)

(186,984)

1,111,396 

9

10

10

11

12

14

15

17

Net cash flow from operating activities

1,162,860

(9,344,264)

Cash flows from investing activities

Additions to intangible assets

10

(291,066)

Right of use asset initial direct costs

-

(532,484)

(15,375)

Net cash flow from investing activities

(291,066)

(547,859)

Cash flows from financing activities

Interest payable

Proceeds from the issue of share capital

Repayment of capital element of finance lease rentals

16

23

18,334 

3,734 

9,144 

12,032,502 

(480,000)

(200,000)

Net cash inflows/(outflows) from financing activities

(457,932)

11,841,646 

Net cash inflow

413,862 

1,939,523 

Cash at beginning of year

Movement in cash

Effect of exchange rate fluctuations on cash held

Cash at end of year

7,988,769 

6,031,936 

413,862

35,822

1,939,523 

17,310 

8,438,453

7,988,769 

72

notes to the financial statements
forming part of the the financial statements

1. 

Reporting entity

eve sleep PLC (the "Company") is a public company, domiciled and registered in England in the United Kingdom and its shares are 

listed on the London Stock Exchange AIM market. eve sleep PLC is a company limited by shares. The registered number is 09261636 

and the registered address at 31st December 2020 was 29A Kentish Town Road, London, England, NW1 8NL. Prior to 5th August 2019 

the registered address of the Company was 128 Albert Street, London, England, NW1 7NE. 

2. 

2.1 

Accounting policies

Basis of preparation

The Group financial statements consolidate those of the Company and its subsidiaries (together referred to as the "Group").

The Group financial statements have been prepared and approved by the directors in accordance with international accounting 

standards in conformity with the Companies Act 2006 ("Adopted IFRSs"). The Company has elected to prepare its parent company 

financial statements in accordance with adopted IFRS.

The accounting policies set out below have, unless otherwise stated, been applied consistently to all periods presented in these 

Group financial statements.

2.2  

Changes in accounting policy

(a) New and amended Standards and Interpretations adopted by the Group and Company

There are no changes to accounting policies adopted by the Group in the year ended 31 December 2020.

(b) New and amended Standards and Interpretations mandatory for the first time for the financial year beginning 1 January 2020 but 

not currently relevant to the Group or Company.

Amendments to IFRS 16 addressing COVID-19 related rent concessions became effective for annual reporting periods beginning 

on or after 1 June 2020. As neither the Group not Company has received such concessions, this is not relevant.

(c) New and amended Standards and Interpretations mandatory for periods beginning on or after 1 January 2021

These may have a significant impact in future years:
• 

Amendment to IFRS 9: “Financial Instruments”

• 

• 

Amendment to IAS 39: “Recognition and Measurement”

Amendment to IFRS 7: “Financial Disclosures”

2.3 

Measurement convention

The financial statements are prepared under the historical cost convention.

2.4 

Going concern

The financial statements are prepared on a going concern basis notwithstanding that the Group is still generating losses.

The Group has reported an underlying EBITDA1 of £2.0m loss (2019: £10.7m loss) with an operating cash inflow of £1.2m (2019: 

outflow of £9.3m). The closing cash balance at 31 December 2020 was £8.4m (2019: £8.0m) with £0.3m VAT deferred from Q1 2020 

under the UK Government Coronavirus support measures and due for payment in April 2021

The directors have prepared a business plan and financial model including cashflow forecasts covering a period of more than 12 

months from the date of approval of these financial statements. 

The business plan makes the following key assumptions:
• 

Revenue growth in the French and Irish markets driven by further marketing investment in these territories having 

underinvested in 2020. The directors understand that the impact of COVID-19 on French consumer behaviour has been less 

extreme that the UK and thus investment in these markets will reduce the reliance on UK consumers to drive revenue growth in 

the Group.

•  Minimal growth in the UK direct-to-consumer market due to uncertainties around the impact of COVID-19 on consumer 

behaviour and spending capacity. When travel and leisure restrictions are eased in the UK, consumers may divert spending 

away from homewares to these areas. However, the shift from physical retail to ecommerce spending is likely to be permanent 

and the business is extremely well placed to capitalize on this.

•  Marketing efficiencies throughout all territories broadly in line with 2020, measured as % of revenue. Having doubled marketing 

1. 

 Underlying EBITDA loss defined as earnings before interest, tax, depreciation, amortisation and impairment, share-based payment charges connected with employee 
remuneration (2020 and 2019), fundraise-related expenditure (2019 only), adding back IFRS16 adjustments to office lease costs. Underlying EBITDA reflects what 
management believe to best demonstrate the underlying performance of the business in a given year.

notes to the financial statements continued

73

efficiency from 2019 to 2020, the directors are confident that a similar return on investment can be made in the foreseeable 

future. 

• 

• 

Short-term investment in people and technology to deliver improvements in the efficiency and resilience of the business. This 

will generate an increase in some discretionary costs in 2021 but these can be reduced if required.

There will be minimal disruption from Brexit given the changes made in 2020 to the location of mattress manufacturing.

These forecasts in the base case indicate that the group will have sufficient funds to meet its liabilities as they fall due until such 

point that it achieves sustainable profitability and cash generation. The delivery of the strategic plan is subject to uncertainty and 

these have been modelled through sensitivity analysis to revenue and costs.

Where sensitivity analysis indicates the possibility of a material impact to the ability of the group to meet liabilities as they fall 

due, the directors have considered what mitigating actions would be required and the timeframe within which those actions are 

needed. The key mitigating factors are centred around further reductions in controllable spend, including further marketing cost 

appraisal and reductions in other categories of discretionary spend. The directors also consider that it would be reasonable to target 

working capital improvements such as reducing debtor days through facilities such as debt factoring as the group does not presently 

have any debt (excluding the lease liability arising under IFRS 16).

The directors consider that given the strong opening cash position relative to the 2020 underlying EBITDA loss, the expected 

performance over the next 12-18 months and the level of fixed and non-discretionary costs, that the Group will be able to continue 

realising its assets and discharging its liabilities in the normal course of business and it is therefore appropriate to prepare the 

financial statements on a going concern basis.

2.5  

Presentational Currency

The Group financial statements are presented in Sterling.

2.6  

Basis of consolidation

Subsidiaries
Subsidiaries are entities controlled by the Group. The Group controls an entity when it is exposed to, or has rights to, variable 

returns from its involvement with the entity and has the ability to affect those returns through its power over the entity. In assessing 

control, the Group takes into consideration potential voting rights. The acquisition date is the date on which control is transferred to 

the acquirer. The financial statements of subsidiaries are included in the consolidated financial statements from the date that control 

commences until the date that control ceases.

Transactions eliminated on consolidation
Intra-group balances and transactions, and any unrealised income and expenses arising from intra-group transactions, are 

eliminated. Unrealised gains arising from transactions with equity-accounted investees are eliminated against the investment to the 

extent of the Group's interest in the investee. Unrealised losses are eliminated in the same way as unrealised gains, but only to the 

extent that there is no evidence of impairment.

2.7  

Foreign Currency

Transactions in foreign currencies are translated to the respective functional currencies of Group entities at the foreign exchange 

rate ruling at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies at the statement of 

financial position date are retranslated to the functional currency at the foreign exchange rate ruling at that date. Foreign exchange 
differences arising on translation are recognised in the statement of profit and loss. Non-monetary assets and liabilities that are 

measured in terms of historical cost in a foreign currency are translated using the exchange rate at the date of the transaction. 

Non-monetary assets and liabilities denominated in foreign currencies that are stated at fair value are retranslated to the functional 

currency at foreign exchange rates ruling at the dates the fair value was determined.

The assets and liabilities of foreign operations are translated to the Group's presentational currency, Sterling, at foreign 

exchange rates ruling at the statement of financial position date. The revenues and expenses of foreign operations are translated at 

an average rate for the year where this rate approximates to the foreign exchange rates ruling at the dates of the transactions.

74

notes to the financial statements continued

Exchange differences arising from this translation of foreign operations are reported as an item of other comprehensive income and 

accumulated in the foreign currency translation reserve (FCTR).

2.8  

Classification of financial instruments issued by the Group

This note provides information about the group’s financial instruments, including:
• 

an overview of all financial instruments held by the group

• 

• 

• 

specific information about each type of financial instrument

accounting policies

information about determining the fair value of the instruments, including judgements and estimation uncertainty involved.

The group holds the following financial assets: 

Financial

instrument type

Financial asset

Note

Classification rationale

Financial assets held 

at amortised cost

Trade receivables are amounts due from customers for goods sold 

or services performed in the ordinary course of business. They are 

generally due for settlement within 60 days and are therefore all 

classified as current. 

Trade receivables are recognised initially at the amount of 

Trade receivables

12

consideration that is unconditional. 

The group holds the trade receivables with the objective of collecting 

the contractual cash flows and therefore measures them subsequently 

at amortised cost using the effective interest method. 

Details about the group’s impairment policies and the calculation of 

the loss allowance are provided in note 12.

Other receivables

12

Other current assets

12

Cash and cash 

equivalents

13

These receivables relate to items that cannot be classified as 

trade receivables including rent deposits, accrued income and 

volume rebate receivables. Collateral is not normally obtained and 

although interest may be charged or is automatically due where 

the terms of repayment exceed six months, this is not normally 

applied.

Cash comprises cash balances and call deposits (financial assets 

held with electronic money providers) whilst cash equivalents 

comprise term deposits. Term deposits are presented as cash 

equivalents if they have a maturity of three months or less from 

the date of acquisition and are repayable with 24 hours’ notice 

with no loss of interest.

75

notes to the financial statements continued

Financial

instrument type

Financial asset

Note

Classification rationale

Liabilities at amortised 

cost

Trade payables

Non-trade payables and 

accrued expenses

14

14

Lease liabilities

23

These payables are unsecured and are usually paid within 30 days of 

recognition.

The carrying amounts of these payables are considered to be the same as 

their fair values, due to their short-term nature.

Assets and liabilities arising from a lease are initially measured on a 

present value basis. Lease liabilities include the net present value of the 

following lease payments:

• 

• 

• 

• 

• 

fixed payments (including in-substance fixed payments), less any 

lease incentives receivable

variable lease payment that are based on an index or a rate, initially 

measured using the index or rate as at the commencement date

amounts expected to be payable by the group under residual value 

guarantees

the exercise price of a purchase option if the group is reasonably 

certain to exercise that option, and

payments of penalties for terminating the lease, if the lease term 

reflects the group exercising that option.

Lease payments to be made under reasonably certain extension options 

are also included in the measurement of the liability.

2.9  

Property, plant and equipment

Property, plant and equipment are stated at cost less accumulated depreciation and accumulated impairment losses. Where parts of 

an item of property, plant and equipment have different useful lives, they are accounted for as separate items of property, plant and 

equipment. Depreciation is charged to the statement of profit and loss on a straight-line basis over the estimated useful lives of each 

part of an item of property, plant and equipment.

The estimated useful lives are as follows:

Right of use asset The shorter of 3 years or length of lease

Depreciation methods, useful lives and residual values are reviewed at each statement of financial position date.

 
76

notes to the financial statements continued

2.10  

Intangible assets

The costs of acquiring and developing software that is not integral to its related hardware is capitalised separately as an intangible 

asset. Capitalised software costs include external direct costs of material and services and payroll related costs for employees 

who are directly associated with the project. Capitalised software development costs are stated at historic cost less accumulated 

amortisation. Amortisation is calculated on a straight-line basis over the assets' expected economic lives, normally three years, and 

applied starting in the financial year after capitalisation. Amortisation and impairment charges are recognised within administrative 

expenses on the face of the statement of profit and loss. Software under development is held at cost less any recognised impairment loss.

Expenditure on development activity is capitalised if the product or process is technically and commercially feasible, and if 

the Group intends to, and has the technical ability and sufficient resources to complete development, future economic benefits 

are probable, and if the Group can measure reliably the expenditure attributable to the intangible asset during its development. 

Development activities involve a plan or design for the production of new or substantially improved products or processes.

Where no intangible asset can be recognised, development expenditure is recognised as an expense in the period in which it is 

incurred. Expenditure on research activities is recognised as an expense in the period in which it is incurred.

The estimated useful lives are as follows:

Development costs   

3 years

Amortisation methods, useful lives and residual values are reviewed at each statement of financial position date.

2.11  

Inventories

Inventories are stated at the lower of cost and net realisable value. Cost is based on the weighted average principle and includes 

expenditure incurred in acquiring the inventories, production or conversion costs and other costs in bringing them to their existing 

location and condition. A provision is also made to write down any slow-moving or obsolete inventory to net realisable value. 

2.12  

Investments

Investments in subsidiary companies are stated at cost and are subject to review for impairment indicators if identified.

2.13  

Impairment excluding inventories

The Group recognises loss allowances for expected credit losses (ECLs) on financial assets measured at amortised cost  

(as defined in IFRS 9).

The Group measures loss allowances at an amount equal to lifetime ECL, except for other debt securities and bank balances for 

which credit risk (i.e. the risk of default occurring over the expected life of the financial instrument) has not increased significantly 

since initial recognition which are measured as 12-month ECL.

2.14  

Provisions

A provision is recognised in the statement of financial position when the Group has a present legal or constructive obligation as a 

result of a past event, that can be reliably measured and it is probable that an outflow of economic benefits will be required to settle 

the obligation. Provisions are determined by discounting the expected future cash flows at a pre-tax rate that reflects risks specific 

to the liability.

2.15 Revenue

Revenue and profit before tax are attributable to the one principal activity of the business. Revenue represents the net sales of goods 

including freight, excluding value added tax. Revenue from the sale of goods is recognised when the Group has transferred the 

goods to the buyer, less appropriate deduction for actual and expected returns and relevant discounts.

As required under IFRS 15, a disaggregation of revenue in respect of primary geographical markets is shown in the Group's 

Segmental analysis (note 3) and significant distribution channels set out below:

Direct to consumer revenue 

Multi-channel revenue 

2020
£

19,791,409

5,427,141

25,218,550

2019
£

17,382,370

6,470,562

23,852,931

Whilst direct to consumer revenues represent sales placed and fulfilled via the Group’s own websites, multi-channel revenues 

represent wholesale sales to third-party partners of the Group who ultimately sell the product on to their own end customers.

 
 
notes to the financial statements continued

77

2.16 Expenses

Operating lease payments

In line with the short-term lease exemption under IFRS 16, payments relating to the short-term lease of the former registered 

office of the Group at 128 Albert Street were recognised in the statement of profit and loss during 2019 on a straight-line basis over 

the remaining term of the lease. See note 23 for treatment of the lease for the office at 29A Kentish Town Road under IFRS 16.

Finance income and expenses

Finance expenses comprises interest payable related to lease liabilities and the unwinding of the discount on provisions. 

Finance income comprises interest earned on cash equivalents.

Interest income and interest payable is recognised in profit or loss as it accrues, using the effective interest method. Foreign 

currency gains and losses are reported on a net basis.

2.17  

Employee benefits

Defined contribution plans

The company operates a defined contribution plan. A defined contribution plan is a post-employment benefit plan under 

which the company pays fixed contributions into a separate entity and will have no legal or constructive obligation to pay further 

amounts. Obligations for contributions to defined contribution pension plans are recognised as an expense in the statement of profit 

and loss in the periods during which services are rendered by employees.

Share based payment transactions

Share-based payment arrangements in which the Group receives goods or services as consideration for its own equity 

instruments are accounted for as equity-settled share-based payment transactions, regardless of how the equity instruments are 

obtained by the Group.

The grant date fair value of share-based payments awards granted to employees is recognised as an employee expense, with a 

corresponding increase in equity, over the period in which the employees become unconditionally entitled to the awards. The fair 

value of the options granted is measured using an option valuation model, taking into account the terms and conditions upon which 

the awards were granted. The amount recognised as an expense is adjusted to reflect the actual number of awards for which the 

related service and non-market vesting conditions are expected to be met, such that the amount ultimately recognised as an expense 

is based on the number of awards that do meet the related service and non-market performance conditions at the vesting date. 

For share-based payment awards with market and non-vesting conditions, the grant date fair value of the share-based payment is 

measured to reflect such conditions and there is no true-up for differences between expected and actual outcomes.

Share based payments reserve

This comprises the cumulative share-based payment charge recognised in the statement of profit and loss in relation to equity-

settled options and share rights issued but not yet exercised.

2.18  

Taxation

Tax on the profit or loss for the year comprises current and deferred tax. Tax is recognised in the statement of profit and 

loss except to the extent that it relates to items recognised directly in equity, in which case it is recognised in equity.

Current tax is the expected tax payable or receivable on the taxable income or loss for the year, using tax rates enacted or 

substantively enacted at the statement of financial position date, and any adjustment to tax payable in respect of previous years.

Deferred tax is provided on temporary differences between the carrying amounts of assets and liabilities for financial reporting 

purposes and the amounts used for taxation purposes. The following temporary differences are not provided for: the initial 

recognition of goodwill; the initial recognition of assets or liabilities that affect neither accounting nor taxable profit other than in 

a business combination, and differences relating to investments in subsidiaries to the extent that they will probably not reverse in 

the foreseeable future. The amount of deferred tax provided is based on the expected manner of realisation or settlement of the 

carrying amount of assets and liabilities, using tax rates enacted or substantively enacted at the statement of financial position date.

A deferred tax asset is recognised only to the extent that it is probable that future taxable profits will be available against which 

the temporary difference can be utilised.

2.19  

Significant estimates and judgements

The preparation of financial statements in conformity with international accounting standards to meet the requirements of the 
Companies Act 2006 requires management to make judgements, estimates and assumptions that affect the reported amounts of 

assets and liabilities and the disclosure of contingent assets and liabilities. The estimates and assumptions are based on historical 

experience and various other factors believed to be reasonable under the circumstances. Actual results could differ from these 

estimates and any subsequent changes are accounted for when such information becomes available. 

The judgements, estimates and assumptions that are the most subjective or complex are as follows:

78

notes to the financial statements continued

Accounting estimates

Inventory provision (note 11)
Inventory is carried at the lower of cost or net realisable value. The estimation of net realisable value may be different from the 

future actual value realised. The provision for slow-moving inventory is based upon an analysis of forecast inventory turnover. 

Management calculates the best estimate of the subsequent volumes of inventory held at year-end forecast to be sold in a period 

greater than twelve months from the statement of financial position date and inventory of items for which management has 

decided to discontinue from sale, either before the year-end or within three months of the year-end. In reference to this inventory 

population a slow-moving stock provision is calculated. Following sensitivity analysis, management have concluded that the estimate 

is not materially sensitive to variance of the input estimates and is therefore not a key estimate in the accounts. 

Refunds provision (note 15)
The Group recognises a provision for the probable financial liability to refund customers for returned products. Provisions are 

calculated in reference to historical return rates. This estimate is therefore sensitive to management's estimate of expected customer 

refunds in subsequent periods. Upon sensitivity analysis management have concluded that the estimate is not materially sensitive to 

variance of the input estimates and is therefore not a key estimate in the accounts.

Warranty provision (note 15)
The Group recognises a provision for the probable financial liability to customers in respect of warranty claims. The provision is 
calculated in reference to historical rates of successful manufacturer warranty claims. In the application of IFRS 15, management 

do not consider the provision of a warranty to customers to be a separate performance obligation. Following sensitivity analysis, 

management have concluded that the estimate is not materially sensitive to variance of the input estimates and is therefore not a 

key estimate in the accounts. In addition, based on the current level of warranty claims experienced across the Group, there is no 

evidence to suggest that current inputs would lead to a material misstatement.

Accounting judgements

Intangible assets (note 10)

Development expenditure is recognised on the statement of financial position when certain criteria are met, as described more fully 

in the accounting policy on the treatment of research and development expenditure. Management uses its judgement in assessing 

development against the criteria. After capitalisation, management monitors whether the recognition requirements continue to 

be met and whether there are any indicators that the asset may be impaired, as discussed above.

2.20  

Equity settled expenses

Where shares are issued in settlement of marketing service liabilities, those services have been provided at the normal market rate 

with no discount. 

 
notes to the financial statements continued

79

3 

Segmental analysis

IFRS 8, "Operating Segments", requires operating segments to be determined based on the Group's internal reporting to the Chief 

Operating Decision Maker. The Chief Operating Decision Maker has been determined to be the executive board and the primary 

segmental reporting format of the Group is geographical by customer location, based on the Group's management and internal 

reporting structure.

The board assesses the performance of each segment based on revenue, gross profit and profit after distribution expenses, 

payment fees and marketing expenses. Payment fees and marketing expenses are presented within administrative expenses on  

the statement of profit and loss and other comprehensive income.

UK&I

France

Rest of  
Europe

Rest of the 
World

Total

For the year ended 31 December 2020

Revenue

Cost of Sales

Gross profit

20,501,151 

4,586,988 

130,411 

(8,692,158)

(2,071,350)

-

11,808,993 

2,515,638

130,411 

Distribution expenses

(2,658,227)

(842,746)

57 

Payment Fees

(461,143)

(70,214)

(15,760)

Marketing expenses

(5,138,937)

(964,248)

806 

Segment results

3,550,686 

638,430 

115,514 

Administration expenses (excluding 
payment fees and marketing expenses)

Net Finance Income/(Expense)

Taxation

Total

-

-

-

-

-

-

-

25,218,550 

(10,763,508)

14,455,042 

(3,500,916)

(547,117)

(6,102,379)

4,304,630 

(6,744,895)

1,641 

414,541

(2,024,083)

UK&I

France

Rest of 
Europe

Rest of the 
World

Total

For the year ended 31 December 2019

Revenue

Cost of Sales

Gross profit

18,548,073

5,345,076 

(45,141)

4,923 

23,852,931 

(8,385,865)

(2,751,453)

-

(39,587)

(11,176,905)

10,162,208 

2,593,623 

(45,141)

(34,664)

12,676,026 

Distribution expenses

(1,809,692)

(1,014,775)

94,185 

Payment fees

(352,702)

(90,180)

Marketing expenses

(9,703,321)

(2,357,403)

5,418 

6,346 

964 

245 

(2,729,317)

(437,219)

-

(12,054,377)

Segment results

(1,703,507)

(868,734)

60,808 

(33,454)

(2,544,887)

Administration expenses (excluding 
payment fees and marketing expenses)

Net Finance Income/(Expense)

Taxation

Total

(9,962,304)

18,022 

352,239 

(12,136,930)

80

notes to the financial statements continued

4 

Expenses and auditor’s remuneration

Included in profit/loss are the following:

Auditors remuneration: Audit of these financial statements

Audit of these financial statements

73,500

70,000

Amounts received by auditor’s and their associates in respect of:

2020
£

2019
£

Tax advisory services

Tax compliance services

Other items

Depreciation of property, plant and equipment (note 9)

Amortisation of intangible assets (note 10)

Impairment (note 10)

Cost of inventory write offs (note 11)

Lease expenditure (note 2.16)

-

-

470,211

169,192

-

60,003

-

-

-

198,048

263,046

594,724

361,583 

424,266

5  

Staff numbers and cost

The average number of persons employed by the Group (including directors) during the year, analysed by category, was as follows:

Finance

Marketing

Operations

 Total

The aggregate payroll costs of these persons were as follows:

Wages and salaries

Social security costs

Share-based payment charge (note 17)

Employer pension contributions

2020

2019

6

9

44

59

7

17

58

82

2020
£

2019
£

2,788,003 

3,838,096

312,632 

220,084 

51,225 

452,443

534,315

66,999 

Total

3,371,944

4,891,853

notes to the financial statements continued

81

6  

Remuneration of key management personnel and Directors

The aggregate compensation to the Directors of eve Sleep PLC (Executive and Non-Executive)  

who were the key management personnel was as follows:

Salaries or fees

Employer pension contributions

Employer’s national insurance

Share-based payment charge

Compensation for loss of office

Total

2020
£

362,427

3,038

43,469 

162,386

-

571,320

2019
£

424,389

2,824

52,746

124,804

31,788

636,551

Directors' aggregate emoluments and pension payments are detailed in the Directors' Remuneration Report on page 54, along  

with directors' interests in issued shares and share options on page 55, which form part of these audited financial statements. 

The gain on exercise of share options in respect of directors for the year was £nil (2019: £nil).

Directors of the Company and their immediate relatives control 7.3% per cent of the voting shares of the Company.

7 

Net finance income

Finance income receivable on cash and cash equivalents is recognised in the statement of profit and loss as it is earned.

Interest receivable on cash and cash equivalents

Interest expense on lease liabilities

Total

2020
£

19,975

(18,334)

1,641

2019
£

27,165

(9,143)

18,022

82

notes to the financial statements continued

8 

Taxation

Recognised in the statement of profit and loss:

Current tax credit

Research and development tax credit for the prior year

Total current tax

Reconciliation of effective tax rate:

Loss for the year

Total tax credit

2020
£

414,541

414,452

2019
£

352,240

352,240

2020
£

2019
£

(2,024,083)

(12,136,930)

414,541

352,240

Loss excluding taxation

(2,438,624)

(12,489,169)

Tax using the UK corporation tax rate of 19% (2018: 19%)

463,339

2,372,942

Effects of:

Expenses not deductible for tax purposes

Fundraise-related expenditure

Depreciation, amortisation and impairment

Share-based payment charges

Research and development tax credit for the prior year

-

-

(121,487)

(101,072)

414,541

(10,242)

(46,440)

(200,605)

(101,520)

352,240

Current year losses for which no deferred tax asset was recognised

(242,650)

(2,014,135)

Total tax credit

414,541

352,240

The Group has accumulated tax losses available for offset against future profits of £60,576,652 (2019: £58,552,569).

A deferred tax asset has not been recognised in respect of these losses as there is uncertainty regarding the  

timing of when these losses will be recovered.

The UK corporation tax rate is consistent year on year at 19%.

notes to the financial statements continued

83

9 

Property, plant and equipment

Right of use asset
£

Plant and equipment
£

Fixtures and fittings
£

Cost

Balance at 1 January 2019

Additions

Balance at 31 December 2019

Additions

Balance at 31 December 2020

Depreciation and Impairment

Balance at 1 January 2019

Depreciation charge for the year

Balance at 31 December 2019

Depreciation charge for the year

Balance at 31 December 2020

Net Book Value

At 31 December 2019

At 31 December 2020

10  

Intangible assets

Cost

Balance at 1 January 2019

Additions - internally generated

Additions - externally generated

-

716,623

716,623

225,132

941,755

-

198,048

198,048

470,210

668,258

518,575

273,497

10,476

-

10,476

-

10,476

10,476

-

10,476

-

10,476

-

-

39,724

-

39,724

-

39,724

39,724

-

39,724

-

39,724

-

-

Development costs
£

Assets under 
construction
£

387,970

-

-

402,343

310,573

221,912

Transfers

747,553

(747,553)

Total
£

50,200

716,623

766,823

225,132

991,955

50,200

198,048

248,248

470,211

718,459

518,575

273,496

Total
£

790,313

310,573

221,912

-

Balance at 31 December 2019

1,135,523

187,274

1,322,797

Additions - internally generated

Additions - externally generated

Transfers

Balance at 31 December 2020

Amortisation and Impairment

Balance at 1 January 2019

Amortisation for the year

Impairment for the year

Balance at 31 December 2019

Amortisation for the year

-

-

193,459

1,328,982

120,571

263,046

526,954

910,571

169,192

268,305

22,761

(193,459)

268,305

22,761

-

284,881

1,613,863

-

-

67,770

67,770

-

120,571

263,046

594,724

978,341

169,192

Balance at 31 December 2020

1,079,763

67,770

1,147,533

Net Book Value

At 31 December 2019

At 31 December 2020

224,952

249,219

119,504

217,111

344,456

466,330

84

notes to the financial statements continued

10 

Intangible assets (continued)

Development costs relate to internal and external costs incurred in respect of the infrastructure of the website platform and  

ERP system; the impairment charge in the prior period relates wholly to capitalised website platform costs. Assets under 

construction at 31 December 2020 relate to internal costs incurred for the development of ERP software for internal use  

where the asset is expected to go live in 2021.

The carrying value of intangible assets has been reviewed by management at the year-end date for potential impairment and 

an impairment charge has been recognised totalling £nil (2019: £594,724). The charge for 2019 was related to capitalised website 

platform costs following the decision to transition to a new front-end platform to support the Group’s direct-to-consumer websites.

11 

Inventories

Finished goods

2012
£

559,915

2019
£

1,574,648

There was no write-down of inventories to net realisable value in the year (2019: £nil). Included within inventories is £143,364 

expected to be recovered in more than 12 months from the statement of financial position date. This balance of inventory is fully 

provided for within the Group's slow-moving inventory provision of £200,774 (2019: £401,998). Inventory days were 19 days in  

2020 (2019: 51 days). Finished goods recognised in cost of sales in the year amounted to £10,763,508 (2019: £11,176,905).

12 

Trade and other receivables

Trade receivables

Other receivables

Prepayments

Other current assets

2020
£

656,032

221,030

883,126

120,000

2019
£

676,537

447,051

784,083

729,979

1,880,188

2,637,650

The average credit period offered on sales of goods during 2020 was 32 days (2019: 32 days). The average days sales outstanding 

(‘‘DSO'') in 2020 was 38 days (2019: 38 days). At 31 December 2020, trade receivables at a nominal value of £nil (2019: £3,481)  

were impaired and fully provided for.

All trade and other receivables are short-term. The directors consider that the carrying amount of trade receivables  

approximates to their fair value. All trade and other receivables have been reviewed for indications of impairment.

Trade receivables represent amounts due from wholesale and retail customers.

The Group has not charged interest for late payment of invoices in the current year or prior period.

Allowances against doubtful debts are estimated by reference to expected credit losses based on the probability of default  

(using past default experience with that customer and alongside analysis of the counterparty's current financial position where 

specific credit risk is known), risk exposure (being the value of receivables outstanding with that customer) and finally a percentage 

representative of the loss due to default. 

Before accepting any significant new customer, the Group uses a variety of credit scoring systems to assess the potential customer's 

credit quality and to define credit limits for each customer. Limits and scoring attributed to customers are reviewed regularly.

Four major retail customers each accounted for more than 10% of the total balance of trade receivables on 31 December 2020, 

identical to 2019 where four major retail customers each accounted for more than 10% of the total balance of trade receivables on  

31 December 2019.

Not overdue

Overdue between 0-30 days

Overdue between 31-60 days

Overdue between 61-90 days

Overdue over 90 days

2020
£

 289,305

 142,721 

113,216 

72,200 

38,590 

2019
£

277,934

21,493

245,198

131,912

-

656,032

676,537

notes to the financial statements continued

85

12 

Trade and other receivables (continued)

In determining the recoverability of a trade receivable the Group considers any change in the credit quality of the trade 

receivable from the date credit was initially granted up to the relevant year-end. Aside from the major retail customers accounting 

for the year-end trade receivable balance mentioned above, the concentration of credit risk is limited due to the customer base being 

large and diverse.

13 

Cash and cash equivalents

Cash and cash equivalents

8,438,453

7,988,769

2020
£

2019
£

As at 31 December 2020, the group had an available £680,000 and €30,000 credit card facility.

14 

Trade and other payables

Trade payables

Non–trade payables and accrued expenses

Deferred revenue

Taxes and social security payable

2020
£

1,183,802

1,027,043

949,411

863,954

2019
£

2,430,596

649,995 

573,082

329,501

4,024,210

3,983,174

All trade and other payables are short-term. The directors consider that the carrying amount of trade and other payables 

approximates to their fair value. Deferred revenue represents contractual liabilities to deliver goods to customers where 

consideration has been received prior to the year-end date. The opening balance of deferred revenue was fully recognised 

during the 2020 financial year.

The Company took advantage of the UK Government Coronavirus support measures in the year, to defer VAT  

due in April 2020 until April 2021. The amount deferred is included in the above taxes and social security payable.

15 

Provisions

Balance at 1 January 2019

Provisions made during the year

Refunds
£

792,117

7,869,078

Warranty
£

163,832

73,574

Total
£

955,949

7,942,652

Provisions used during the year

(8,116,237)

(36,127)

(8,152,364)

Prior year under provision recognised in year

Balance at 31 December 2019

Provisions made during the year

22,728

567,686

3,735,217 

-

201,279

106,000

22,728

768,965

3,841,217 

Provisions used during the year

(3,437,640)

(65,221)

(3,502,861)

Prior year over provision recognised in year

Balance at 31 December 2020

(66,085)

799,178

-

(66,085)

242,058

1,041,236

A refund provision is required as the Group provides certain products to customers under a 100-day trial period.

During this period the customer is entitled to return goods for a full refund. The provision is calculated by reference to the rate 

of returns experienced by the Group in preceding periods and the level of sales subject to the relevant trial periods of each product 

at the year end. An analysis of the rate of return over historical periods does not indicate a significant variation in the rate of refunds 

provided to customers and accordingly, whilst there is a degree of estimation in the calculation of this provision, any reasonable 

sensitivity analysis in the rate applied to sales at the year-end would not result in a material impact.

A warranty provision is required as the Group provides certain products to customers with 2, 3, 5 or 10-year warranty periods 

depending on the product category.

86

notes to the financial statements continued

15 

Provisions (continued)

During these periods the customer is entitled to claim under warranty a replacement product. The provision is calculated  

by reference to the rate of successful claims experienced by the Group in preceding periods and applying a projected  

distribution of the claims across the 10-year warranty period. A 10% sensitivity applied to the estimated rate for warranty  

claims would result in the warranty charge increasing or decreasing by around £20,000. (See note 2.19).

16 

Share capital

Allotted, issued and fully paid:

Number

Nominal Value 
£

31 December 2020
£

31 December 2019
£

Ordinary Shares

272,569,414

£0.001

Total

272,569

272,569

263,445

263,445

 The table below summarises the movements in number of shares at the beginning and end of the period:

Ordinary Shares

Share capital 31 December 2019

263,444,823

Nominal Value £

Value of Share Capital £

Summary of Movements

£0.001

£263,445

Issue of shares for marketing services  
at £0.10 per share

5,390,479

Exercise of share options over ordinary shares

3,734,112

Share capital 31 December 2020

272,569,414

Nominal Value £

Value of Share capital £

£0.001

£272,569

The holders of Ordinary shares are entitled to receive dividends as declared from time to time and are entitled  

to one vote per share at meetings of the Company.

During 2020, 5,390,479 shares were issued and 3,734,112 share options were exercised bringing the total  

share capital of the Company to 272,569,414 at 31 December 2020.

17 

Share–based payments

The Group recognised a charge of £0.5m (2019: £1.1m) related to share-based payments during the year to  

31 December 2020, all of which relates to equity-settled schemes and are presented within administrative expenses.

The charge is made up of two components: share-based payment charges connected with employee remuneration  
totalling £0.2m and share-based payment charges relating to the equity settlement of liabilities due to Channel 4 totalling  

£0.3m, of which £0.2m were satisfied with the issue of share capital during the period. 

The Company issues equity-settled share-based payments to certain employees, whereby employees render services in 

exchange for shares or rights over shares of the parent company. Equity-settled awards are measured at fair value at the date  

of grant. The fair value is calculated using an appropriate option pricing model and is expensed to the consolidated statement  

of profit and loss on a straight-line basis over the vesting period after allowing for an estimate of shares that will ultimately vest.

notes to the financial statements continued

87

17 

Share-based payments (continued)

The Company operates an HMRC approved executive management incentive plan (EMI). Under length of service criteria,  

options typically vest over a 3 year period in equal monthly amounts. For those options with performance based condition, 

 the options will vest when the conditions are met. All options are equity settled.

The terms and conditions of the grants are as follows:

Grant Date

10/04/2017

01/04/2019

17/12/2019

17/02/2020

01/06/2020

01/06/2020

Number of 
Contracts

Number of 
Options

Exercise 
Price

Performance Conditions

Expiry Date

1

7

4

2

3

2

251,000 

£0.001

Length of service

10/04/2027

6,679,364 

£0.001

Length of service

01/04/2029

6,850,000 

£0.001

Length of service

17/12/2029

550,000 

£0.001

Length of service

17/02/2030

1,750,000 

£0.001

Length of service

01/06/2030

2,650,000 

£0.001

Performance Based

01/06/2030

The Company operates an unapproved executive incentive plan. The vesting conditions for grants made on 26 January 2016  

and 1 April 2019 are based on length of service with 100% of the options vesting on 36-month anniversary of the grant date.  

All options are equity settled.

The terms and conditions of the grants are as follows:

Grant Date

26/01/2016

01/04/2019

Number of 
Contracts

Number of 
Options

Exercise 
Price

Performance Conditions

Expiry Date

1

1

12,550 

£0.001

Length of service

26/01/2026

150,000 

£0.001

Length of service

01/04/2029

The number and weighted average exercise prices of share options are as follows:

Outstanding at beginning of year

Granted during the year

Forfeited during the year

Exercised during the year

Lapsed during the year

Cancelled during the year

Outstanding at the end of the year

Exercisable at the end of the year

Weighted Average  
Exercise Price
£

Number of Options

£0.001

£0.001

£0.001

£0.001

£0.001

£0.001

£0.001

17,030,913

4,950,000 

(1,960,642)

(3,734,112)

(483,060)

-

15,803,099 

4,670,603 

All options exercised during the year were options over Ordinary shares.

The weighted average share price at the date of exercise of share options exercised during the year was 0.1p (2019: 6.37p)

The options outstanding at the end of the year have an exercise price of £0.001 and a weighted average contractual life of 10 years.

88

notes to the financial statements continued

17 

Share-based payments (continued)

The fair value of employee share options is measured using a Black-Scholes model. Measurement inputs  

and assumptions for those share options granted during 2020 are as follows:

Share class

Fair Value

Exercise Price

Expected volatility

Option Life

Risk free interest rate

Award
17/02/2020
£

Award
01/06/2020
£

Ord 

£0.011

£0.001

84%

10yrs

1.000%

Ord

£0.012

£0.001

104%

10yrs

1.000%

18 

Earnings per share

The basic earnings per share is calculated by dividing the net profit attributable to equity holders of  

the Group by the weighted average number of ordinary shares in issue during the year.

Weighted average shares in issue

Loss attributable to the owners of the parent company

Basic loss per share (pence)

Diluted loss per share (pence)

2020

269,819,716

(2,024,083)

(0.75)

(0.75)

2019

246,739,240

(12,136,930)

(4.92)

(4.92)

For the periods presented, the weighted average number of shares used for calculating the diluted loss per share are identical to 

those for the basic loss per share. This is because the outstanding share options would have the effect of reducing the loss per share 

and would not be dilutive under IAS 33.

At 31 December 2020, options outstanding amounted to 15,803,099. Given the loss for the year of £2,024,083  

(2019 loss: £12,136,930) these options are anti-dilutive.

19 

Financial instruments

Categories of financial instruments:

Financial assets at amortised cost

2020
£

2019
£

Cash and cash equivalents, trade receivables and other receivables

9,435,515

9,842,336

Financial liabilities at amortised cost

Trade payables, other payables and provisions

(3,252,081)

(3,849,556)

‘Financial assets held at amortised cost' includes trade receivables, other receivables (including accrued income) and cash and 

cash equivalents and excludes prepayments and inventories. Included in ‘Financial liabilities at amortised cost' are trade payables, 

accruals and other payables (albeit excluding deferred income). The carrying value of financial assets and liabilities approximates 
their fair value.

 
notes to the financial statements continued

89

19 

Financial instruments (continued)

Risk management
The Company seeks to reduce exposures to capital risk, liquidity risk, credit risk and foreign currency risk, to ensure liquidity is 

available to meet foreseeable needs and to invest cash assets safely and profitably. The Group does not engage in speculative trading 

in financial instruments and transacts only in relation to underlying business requirements. The Group's treasury policies and 

procedures are periodically reviewed and approved by the Board.

Capital risk
The Group's objectives when managing capital (defined as equity attributable to owners of the parent) are to safeguard the Group's 

ability to continue as a going concern in order to provide returns for shareholders and benefits for other stakeholders through 

an appropriate amount of equity funding, while maintaining a strong credit rating and sufficient headroom. The Group makes 

adjustments to its capital structure in light of changes to economic conditions and the Group's strategic objectives.

Credit risk
Credit risk is the risk that a counterparty may default on its obligation to the Group in relation to lending, hedging, settlement 

and other financial activities. The Group's principal financial assets are trade and other receivables, bank balances, and cash in 

hand. The Group's credit risk is primarily attributable to its trade and other receivables. The amounts included in the Statement of 

Financial Position are net of allowances for doubtful receivables. Allowances against doubtful debts are estimated by reference to 

expected credit losses based on the probability of default. The Group has a low retail credit risk due to transactions being principally 

of high volume, low value and short maturity. Whilst a significant proportion of trade receivables is with a few customers the Group 

assessed the risk of default as low due to the nature of these customers to be large well established retailers with which the Group 

has a good relationship. The credit risk on liquid funds is considered to be low, as the counterparties are all major banks with high 

credit ratings from all the key ratings agencies.

The ageing of trade receivables at the statement of financial position date was:

Not overdue

Overdue between 0-30 days

Overdue between 31-60 days

Overdue between 61-90 days

Overdue over 90 days

Total

2020
£

289,305

 142,721 

113,216 

72,200 

38,590 

2019
£

277,934

21,493

245,198

131,912

-

656,032

676,537

Liquidity risk
Liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due. The Group manages its 

exposure to liquidity risk by continuously monitoring short and long-term forecasts and actual cash flows and ensuring it has 

the necessary banking facilities available to meet the requirements of the business.

90

notes to the financial statements continued

19 

Financial instruments (continued)

Foreign currency risk
The Group operates internationally and is therefore exposed to foreign currency transactions risk, primarily on sales denominated 

in US dollars and Euros. The Group’s presentational currency is Sterling, therefore the Group is also exposed to foreign currency 

translation risks due to movements in foreign exchange rates on the translation of non-sterling assets and liabilities.

Sterling
£

Euro
£

US Dollar
£

Other
£

Total
£

Statement of financial 
position exposure

Cash and cash equivalents

7,224,328

1,105,488 

108,636

Trade receivables

Other receivables

Other current assets

413,876

242,155 

126,314 

120,000 

91,285 

-

-

 -  

-

Trade payables

(761,350)

(390,101) 

(32,349) 

Non-trade payables and accrued 
expenses

(957,306)

(69,736)

(959,828)

(81,407)

-

 - 

Provisions

Total

-

-

8,438,452 

656,031 

 3,429

221,028 

-

-

 - 

 - 

 120,000 

(1,183,800)

(1,027,042)

(1,041,235)

5,206,034 

897,684

76,287 

3,429 

6,183,434 

Foreign currency sensitivity
The Group's principal financial instrument foreign currency exposures are to Euros. The Group has considered the sensitivity of the 

Group's reported loss before tax and closing equity to a 10% increase and decrease in the value of this currency relative to pounds 

sterling at the reporting date, assuming all other variables remain unchanged. The sensitivity rate of 10% is deemed to represent  

a reasonably possible change based on historic exchange rate volatility.

A 10% percent strengthening of these currencies against Sterling at 31 December 2020 would have decreased the Group loss 

by 5.4%. This calculation assumes that the change occurred at the statement of financial position date and had been applied to risk 

exposures existing at that date.

20 

Contingencies

There were no contingent liabilities to be disclosed (2019: £nil).

21 

Related parties

Key management compensation (considered to be the Directors of eve Sleep PLC) disclosures can be found in Note 6 and on pages 

53 to 54 of the Director’s remuneration report.

22. Commitments

There were no commitments in the year (2019: £nil).

notes to the financial statements continued

91

23. Leases

The Group commenced the lease of its registered office at 29A Kentish Town Road, London, NW1 8NL on 1 August 2019.  

This is the only lease reflected on the statement of financial position as a right-of-use asset and a lease liability. 

The Group classifies its right-of-use asset in a consistent manner to its property, plant and equipment as an Office Building. 

The terms of the lease at 29A Kentish Town Road, London, NW1 8NL do not include variable lease payments therefore 

management have not been required to consider the impact of such payments.

At 31 December 2020, the Group had no further commitments to short-term leases.

Right-of-use-asset

Additional information on the right-of-use assets by class of assets is as follows:

Office Building

Total

Asset

941,755

941,755

Carrying 
amount

-

-

Additions

Depreciation

Impairment

225,132

225,132

668,259

668,259

-

-

The right-of-use assets are included in the same line item as where the corresponding underlying assets would be presented 
if they were owned.

Lease liability

Lease liabilities are presented in the statement of financial position as follows:

Current

Non-Current

Total

31 December 2020

31 December 2019

277,397

-

277,397

470,391

40,000

510,391

Reconciliation of liabilities arising from financing activities

31 December 
2019

Cash flows

Non-cash 
changes: 
Additions

31 December 
2020

Lease liabilities

510,391

(480,000)

Total

510,391

(480,000)

247,006

247,006

277,397

277,397

31 December 
2018

Cash flows

Non-cash 
changes: 
Additions

31 December 
2019

Lease liabilities

Total

-

-

(200,000)

(200,000)

710,391

710,391

510,391

510,391

24.  

Subsequent events

There have been no significant events since the year end.

92

company statement of financial position
at 31 December 2020

Non-current assets

Property, plant and equipment

Intangible assets

Investments

Current assets

Cash and cash equivalents

Inventories

Trade and other receivables

Current tax receivable

Total assets

Non-current liabilities

Lease liabilities

Current liabilities

Trade and other payables

Provisions

Lease liabilities

Total liabilities

Net assets

Share capital

Share premium

Share-based payment reserve

Retained earnings

Total Equity

Note

4

5

6

9

7

8

18

10

11

18

2020
£

273,496

466,330

768

740,594

7,500,365

 559,915 

 2,072,457 

 414,542 

2019
£

518,575

344,456

1,669

864,700

7,231,061

1,574,648

3,100,528

354,466

10,547,279

12,260,703

11,287,873

13,125,403

-

40,000

3,183,182 

3,823,970

924,752 

273,857 

670,269

470,391

4,381,791

4,964,630 

4,381,791 

5,004,630

6,906,082 

8,120,773

12

272,570 

263,445

49,421,049 

48,887,392

766,749

998,495

(43,554,286)

(42,028,559)

6,906,082

8,120,773

Notes 1 to 19 form part of the historical financial information shown above. The loss for the year was £1,739,641.

These financial statements were approved by the board of directors on eve Sleep PLC and were signed on its behalf by:

Tim Parfitt 

Director

17 March 2021
Company registered number: 

09261636

 
company statement of cash flows
for the year ended 31 December 2020

Cash flows from operating activities

Loss for the year

Adjustments for:

Depreciation

Amortisation

Impairment

Increase/(decrease) in inventories

Increase/(decrease) in trade and other receivables

(Increase)/decrease in trade and other payables

(Increase)/decrease in provisions

Share based payment charge

93

Note

2020
£

2019
£

(1,739,641)

(12,117,866)

470,211

169,193

-

1,014,733

967,996

(640,788)

254,483

522,116

198,048

263,046

594,724

2,237,255

(704,636)

(525,089)

(175,556)

1,111,396

Net cash outflow from operating activities

1,018,303

(9,118,678)

Cash flows from investing activities

Additions to property, plant and equipment

Additions to intangible assets

Right of use asset initial direct costs

-

(291,067)

-

-

(532,484)

(15,375)

Net cash outflow from investing activities

(291,067)

(547,859)

Cash flows from financing activities

Interest payable

Proceeds from issue of share capital

18,334

3,734

9,144

12,032,502

Repayment of capital element of finance lease rentals

19

(480,000)

(200,000)

Net cash inflow from financing activities

(457,932)

11,841,646

Net cash inflow/(outflow)

269,304

2,175,109

Cash at beginning of year

Movement in cash

Cash at end of year

7,231,061

269,304

7,500,365

5,055,952

2,175,109

7,231,061

94

company statement of changes in equity
for the year ended 31 December 2020

Balance at 1 January 2020

263,445

48,887,392

998,495 

(42,028,559)

8,120,773

Share Capital
£

Share 
Premium
£

Share-based 
payment 
reserve
£

Retained 
Earnings
£

Total Equity
£

Exercise of employee share options

3,734

Share-based payment charge

Transfer on exercise of employee share options

Transfer on issue of equity for marketing 
purposes

-

-

-

-

-

-

220,084 

-

-

3,734

220,084

(214,812)

214,812 

-

5,391 

533,657 

(237,018)

-

302,030 

Transactions with owners

9,125 

533,657 

(231,746)

214,812 

525,848

Loss for the year

Write down in investments

-

-

-

-

-

-

(1,739,641)

(1,739,641)

(900)

(900)

Balance at 31 December 2020

272,570 

49,421,049 

766,749 

(43,554,286)

6,906,082 

for the year ended 31 December 2019

Balance at 1 January 2019

139,735

36,716,371

250,073

(30,011,440)

7,094,739

Issue of shares

120,317

11,911,415

Exercise of employee share options

Share-based payment charge

Transfer on exercise of employee share options

Transfer on issue of equity  
for marketing purposes

770

-

-

-

-

-

-

-

1,111,396

-

-

-

(100,747)

100,747

2,622

259,605

(262,227)

-

12,031,732

770

1,111,396

-

-

Transactions with owners

123,710

12,171,020

748,422

100,747

13,143,898

Loss for the year

-

-

-

(12,117,866)

(12,117,866)

Balance at 31 December 2019

263,445

48,887,392

998,495 

(42,028,559)

8,120,773

notes to the financial statements continued

95

1 

Accounting policies

The Company financial statements have been prepared and approved by the directors in accordance with international  

accounting standards in conformity with the Companies Act 2006 ("Adopted IFRSs"). The Company has elected to prepare  

the financial statements in accordance with adopted IFRS.

The Company additionally applies the following accounting policies:

1.1 

Investment in subsidiaries

These investments are held at cost less impairment.

2  

Loss for the year

The Company has taken advantage of the exemption allowed under section 408 of the Companies Act 2006  

and has not presented its own Statement of comprehensive income in these financial statements.

The loss after tax of the parent Company for the year was £1,739,641 (2019: £12,117,866 loss).

3 

Directors’ remuneration

The Company shares the same directors as the Group. Directors' remuneration is disclosed in note 6 of the Group financial statements.

4 
All property, plant and equipment in the Group is owned by the Company. See Group note 9.

Property, plant and equipment

5 

Intangible assets

All intangible assets in the Group are owned by the Company. See Group note 10.

6 

Investments

During the year the company held the following investments in subsidiaries:

Company:

eve sleep Inc

Dissolved on 16 
June 2020

Principal place 
of business/ 
Registered office 
address

185 W. Broadway, 
Suite 101, PO Box 
1150, Jackson, 
USA

Registered Number

Type of share

Ownership
2019

Ownership
2018

EIN 47-4164566

Ordinary

100%

100%

eve sleep SASU

5 Rue Des Suisses, 
75014, Paris

823397419 R.C.S 
Paris

Ordinary

100%

100%

All subsidiaries are included in the consolidated financial statements, based on percentage of voting rights held. No subsidiaries 

have non-controlling interests that are material to the consolidated financial statements. Following the decision of July 2018  

for the Group to exit the US market, eve Sleep Inc was a non-trading entity during 2020 and was dissolved on 16 June 2020.

96

notes to the financial statements continued

7 

Inventories

Inventories within the Group are owned by the Company. See Group note 11.

8 

Trade and other receivables

Trade receivables

Other receivables

Receivables from subsidiary undertakings

Other current assets

Prepayments

Total

2020
£

344,007

125,748 

605,578

120,000

877,124

2019
£

494,991

443,577

650,048

729,979

781,933

2,072,457

3,100,528

As at 31 December 2020, receivables from subsidiary undertakings of £1.3m (2019: £0.7m) have been considered in light of IFRS 9 

and expected credit losses arising were not considered material by management and no allowance has been recognised on this basis. 

The ageing analysis of these receivables is as follows:

Less than 12 months

More than 12 months

Total

2020
£

2019
£

605,578

650,048

-

-

605,578

650,048

The average credit period offered on sales of goods during 2020 was 32 days (2019: 32 days).  

The average days sales outstanding (‘‘DSO'') in 2020 was 27 days (2019: 32 days).

All other trade and other receivables are short-term. The directors consider that the carrying amount of trade receivables 

approximates to their fair value. All trade and other receivables have been reviewed for indications of impairment.

Trade receivables represent amounts due from wholesale and retail customers.

The Company has not charged interest for late payment of invoices in the current year or prior period.

Allowances against doubtful debts are estimated by reference to expected credit losses based on the probability of default 

(using past default experience with that customer and alongside analysis of the counterparty's current financial position where 

specific credit risk is known), risk exposure (being the value of receivables outstanding with that customer) and finally a percentage 

representative of the loss due to default. 

Before accepting any significant new customer, the Company uses a variety of credit scoring systems to assess the potential 

customer's credit quality and to define credit limited for each customer. Limits and scoring attributed to customers are reviewed regularly.

Three major retail customers each accounted for more than 10% of the total balance of trade receivables on 31 December 2020, 

identical to 2019 when three major retail customers each accounted for more than 10% of the total balance of trade receivables.

notes to the financial statements continued

97

2020 
£

68,729

128,429

103,373

17,850

25,626

344,007

2019
£

277,934

-

85,624

131,433

-

494,991

Not overdue

Overdue between 0-30 days

Overdue between 31-60 days

Overdue between 61-90 days

Overdue over 90 days

Total

In determining the recoverability of a trade receivable the Company considers any change in the credit quality of the  

trade receivable from the date credit was initially granted up to the relevant year-end. Aside from the major retail customers  

accounting for the year-end trade receivable balance mentioned above, the concentration of credit risk is limited due to the 

customer base being large and diverse.

9 

Cash and cash equivalents

Cash and cash equivalents per statement of financial position

7,500,365

7,231,061

2020
£

2019
£

10 

Trade and other payables

Trade payables

Non-trade payables and accrued expenses

Deferred revenue

Taxes and social security payable

2020
£

909,694

672,684 

868,081 

732,723 

2019
£

2,411,997

559,148 

544,478

308,347

3,183,182

3,823,970

All trade and other payables are short-term. The directors consider that the carrying amount of trade and other payables 

approximates to their fair value. Deferred revenue represents contract liabilities to deliver goods to customers where consideration  

has been received prior to the year-end date. The opening balance of deferred revenue was fully recognised during the 2020 

financial year.

98

notes to the financial statements continued

11 

Provisions

Refunds 
£

Warranty
£

Total
£

Balance at 1 January 2019

703,473

142,351

845,824

Provisions made during the year

7,286,602

43,129

7,329,731

Provisions used during the year

(7,510,509)

(28,289)

(7,538,798)

Prior year under provision recognised in year

33,512

-

33,512 

Balance at 31 December 2019

513,078

157,191

670,269

Provisions made during the year

4,135,093 

106,000

4,241,093

Provisions used during the year

(3,860,883)

(56,349)

(3,917,232)

Prior year over provision recognised in year

(69,517)

139

(69,378)

Balance at 31 December 2020

717,771

206,981

924,752

A refund provision is required as the Company provides certain products to customers under a 100-day trial period.

During this period the customer is entitled to return goods for a full refund. The provision is calculated by reference to the 

rate of returns experienced by the Company in preceding periods and the level of sales subject to the relevant trial periods of each 

product at the year end. An analysis of the rate of return over historical periods does not indicate a significant variation in the rate 

of refunds provided to customers and accordingly, whilst there is a degree of estimation in the calculation of this provision, any 

reasonable sensitivity analysis in the rate applied to sales at the year-end would not result in a material impact.

A warranty provision is required as the Company provides certain products to customers with 2, 3, 5 and 10-year warranty 

periods, depending on the product type.

During these periods the customer is entitled to claim under warranty a replacement product. The provision is calculated by 

reference to the rate of successful claims experienced by the Company in preceding periods and applying a projected distribution of 

the claims across the 10-year warranty period. A 10% sensitivity applied to the estimated rate for warranty claims would result in the 

warranty charge increasing or decreasing by less than £20,000.

12 

Share Capital

See Group note 16.

13 

 Financial instruments

Categories of financial instruments:

Financial Assets

2020
£

2019
£

Cash and cash equivalents, trade receivables, other receivables and other current assets

8,275,203

9,367,754

Financial Liabilities

Trade payables, non-trade payables, accrued expenses and provisions

(2,507,129)

(3,641,415)

‘Financial assets held at amortised cost' include trade receivables, other receivables (including accrued income) and cash and cash 

equivalents and excludes prepayments and inventories. ‘Financial liabilities held at amortised cost' include trade payables, accruals 

and other payables and excludes deferred income. The carrying value of financial assets and liabilities approximates their fair value.

notes to the financial statements continued

99

Risk management 
The Company seeks to reduce exposures to capital risk, liquidity risk, credit risk and foreign currency risk, to ensure liquidity is 

available to meet foreseeable needs and to invest cash assets safely and profitably. The Company does not engage in speculative 

trading in financial instruments and transacts only in relation to underlying business requirements. The Company's treasury  

policies and procedures are periodically reviewed and approved by the Board.

Capital risk
The Company's objectives when managing capital (defined as equity attributable to owners of the parent) are to safeguard the 

Company's ability to continue as a going concern in order to provide returns for shareholders and benefits for other stakeholders 

through an appropriate amount of equity funding, while maintaining a strong credit rating and sufficient headroom. The Company 

makes adjustments to its capital structure in light of changes to economic conditions and the Company's strategic objectives.

Credit risk
Credit risk is the risk that a counterparty may default on its obligation to the Company in relation to lending, hedging, settlement 

and other financial activities. The Company's principal financial assets are trade and other receivables, bank balances, and cash in 

hand. The Company's credit risk is primarily attributable to its trade and other receivables. The amounts included in the Statement 

of Financial Position are net of allowances for doubtful receivables. Allowances against doubtful debts are estimated by reference 

to expected credit losses based on the probability of default. The Company has a low retail credit risk due to transactions being 
principally of high volume, low value and short maturity. Whilst a significant proportion of trade receivables is with a few customers 

the Company assessed the risk of default as low due to the nature of these customers to be large well established retailers with 

which the Company has a good relationship. The credit risk on liquid funds is considered to be low, as the counterparties are  

all major banks with high credit ratings from all the key ratings agencies.

Liquidity risk
Liquidity risk is the risk that the Company will not be able to meet its financial obligations as they fall due.

The Company manages its exposure to liquidity risk by continuously monitoring short- and long-term forecasts and actual cash 

flows and ensuring it has the necessary banking and reserve borrowing facilities available to meet the requirements of the business.

Foreign currency risk
The Company operates internationally and is therefore exposed to foreign currency transactions risk, primarily on sales 

denominated in Euros.

Foreign currency sensitivity
The Company’s principal financial instrument foreign currency exposures are to Euros. The Company have considered  

the sensitivity of the Company's reported loss before tax and closing equity to a 10% increase and decrease in the value  

of this currency relative to pounds sterling at the reporting date, assuming all other variables remain unchanged. The  

sensitivity rate of 10% is deemed to represent a reasonably possible change based on historic exchange rate volatility.

A 10% percent strengthening of these currencies against Sterling at 31 December 2019 would have increased the  

Company loss by 3.85% and an immaterial absolute value. This calculation assumes that the change occurred at the  

statement of financial position date and had been applied to risk exposures existing at that date.

14 

Related Parties

Key management compensation (considered to be the Directors of eve Sleep PLC) disclosures can  

be found in Note 6 of the Group accounts and on pages 53 and 54 of the Director's report.

15 

Commitments

There were no commitments in the year (2019: £nil).

16 

Change in significant accounting policies

There have been no changes to accounting policies in the year. 

17 

Subsequent events

There have been no events subsequent to the year end that would have a material effect on the Company.

18 

Leases

See Group note 23.

100

notes to the company financial statements continued

19 

Reconciliation of liabilities arising from financing activities

31 
December 
2019

Cash flows

Non-cash changes: 
Additions

31 December 2020

Lease liabilities

510,391

(480,000)

Total

510,391

(480,000)

247,006

247,006

277,397

277,397

31 
December 
2018

Cash flows

Non-cash changes: 
Additions

31 December 2019

Lease liabilities

Total

-

-

(200,000)

(200,000)

710,391

710,391

510,391

510,391

101

every great day
starts the night before