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Feedback plc

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FY2021 Annual Report · Feedback plc
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Connecting the clinical world

Annual Report and Accounts
For the year ended 31 May 2021

Contents 

Highlights 

About us 

Chairman’s Statement 

Chief Executive Officer’s Statement 

The Board 

Strategic Report 

Directors’ Report 

Corporate Governance Statement 

Independent Auditor’s Report 

Statement of Comprehensive Income 

Consolidated Statement of Changes in Equity 

Consolidated Balance Sheet 

Company Balance Sheet 

Consolidated Cash Flow Statement 

Company Cash Flow Statement 

Notes to the Financial Statements 

Company Information 

Page 

3 

4 – 5 

6 

7 – 15 

16 – 17 

18 – 20 

21 – 24 

25 – 29 

30 – 34 

35 

36 

37 

38 

39 

40 

41 – 59 

60 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Highlights 

Our Vision 

To enable clinicians to make better decisions, faster, from anywhere 

Operational highlights  

• 
• 

First direct commercial contract for Bleepa with the Royal Berkshire NHS Foundation  
Significant progression in developing Bleepa’s offering, scalability and security: 
o  Appointment to the NHSx Clinical Communications Procurement Framework post CE mark, confirming 

use of Bleepa as a Class 1 Medical Device 

o  Addition of new key features including photocapture and document capture 
o  Receipt of further accreditation and certification – highlighting quality of Bleepa 

o  NHS Data Security and Protection Toolkit compliant  
o  Cyber Essentials and Cyber Essentials Plus accreditations used by the NHS 

• 
Strengthening of the Board through appointment of Philipp Prince as non-executive director 
•  Recruitment of marketing specialists both in the UK and India to expediate commercial strategy 

Financial highlights 

•  Revenue was £0.29 million (2020: £0.45 million), reflecting the planned move away from legacy products 
•  Operating  loss  increased  to  £2.06  million  (2020:  £1.42  million),  reflecting  headcount  expansion  to 

accelerate growth, and due to the planned decrease in legacy product revenues 
Shareholder’s equity (net assets) increased to £5.27 million as at 31 May 2021 (2020: £1.77 million) 
Strong cash balance of £2.22 million as at 31 May 2021 (31 May 2020: £0.73m)  
Successfully raised £5.27 million (before expenses) in July 2020 

• 
• 
• 

Post period highlights 

• 
• 

• 

Launch of CareLocker, a revolutionary patient-centric cloud architecture to underly the Bleepa platform 
First  non-NHS  commercial  contract,  with  CVS  Group,  one  of  the  UK’s  leading  providers  of  integrated 
veterinary services highlighting Bleepa’s commercial scope outside of NHS  
Expansion of potential revenue streams through broadening market access and commercial discussions 
with third parties: 
o  MOU with Qure.ai to pilot Bleepa for use in tuberculosis screening in India 
o  MOU  with  Quest  to  expand  its  existing  teleradiology  service  by  enabling  direct  case  discussion 

between requesting clinicians and reporting radiologists 

o  MOU with Sussex Integrated Care System (Sussex ICS) to conduct a pilot study with Queen Victoria 
Hospital  NHS Foundation  Trust  as  one of the  UK’s  Community Diagnostic  Centre (“CDC”) exemplar 
sites 

o  Appointed to national NHS AI procurement framework 

•  UKCA mark, the post-Brexit UK regulatory certification 

o  Bleepa believed to be the only CE and UKCA marked clinical imaging and communication platform 
on the NHSx Clinical Communications Procurement Framework, the NHS CDC initiative and NHS 
AI procurement framework 

•  Addition of ISO27001 and UK Medical Device Certification (UKCA) to its regulatory portfolio, maintaining a 

competitive barrier against competitors  
Launch of Bleepa on Apple Store and Google Play 

• 
•  Announced the launch of an accelerated book build today for a placing to raise a minimum of £10 million 

(before expenses) 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

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Highlights (continued) 

Supporting clinicians to make the best decisions possible as quickly as 
possible from any location 

Solutions that enhance access to high-quality patient data that connect 
clinicians to colleagues and leverage the best available technology 

World-leading solutions to revolutionise how clinical care is practiced where 
it is practiced 

Our focus 

Our mission is to enable clinicians to make better decisions faster, from any location. We do this in three ways; 1) 
we connect clinicians around individual patient episodes to facilitate case discussion and senior advice and guidance 
earlier in the patient pathway, 2) we extract data relating to the patient from siloed hospital systems and centralise 
it around a patient so that the data is available at the time of decision making, all in one place, and 3) we work with 
some of the latest technologies, such as artificial intelligence (AI), which support clinical decision making from the 
data that is presented. 

What sets us apart 

Feedback is both a technology and a medical device company, meaning that we straddle the worlds of agile product 
development  and  quality  manufacturing  processes.  We  believe  this  gives  our  products  a  unique  position  in  the 
market. 

Unlike generic applications our technology is patient-centric, targeting a broad range of clinical settings including 
the NHS, private hospitals, remote clinical screening services, veterinary services and the military. It is designed to 
facilitate  a  specific  patient’s clinical  pathway, around  which clinical  teams  are  built  for  communication  and  into 
which information is centralised. This ensures our products are compliant with information governance and clinical 
safety standards by design, whilst also mirroring how clinical care is delivered – to individual patients. Our patient-
centric architecture also enables us to link seamlessly to other clinical systems and to integrate our user-generated 
content into an individual patient's medico legal record. 

Leveraging  a  20-year  heritage  of  medical  imaging  delivery  our  products  incorporate  a  diagnostic  medical  image 
display that conforms with the required standards stipulated for clinical use, as certified by both CE and UKCA mark. 
Under the prevailing legislation it is a legal requirement that products used to display digital patient images (such 
as photos, X-rays, CT scans and MRIs) for a diagnostic purpose are appropriately certified as medical devices. At the 
time of writing Bleepa remains the only commercial clinical communication platform to be appropriately certified 
as a medical device capable of displaying digital patient images. 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

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Highlights (continued) 

Our products 

As a clinical tool Bleepa integrates with multiple hospital systems and centralises relevant clinical data around 
specific  patient  episodes,  presenting  it  together  to  clinical  teams  to  accelerate  decision-making  capabilities 
through  the  platform.  This  data  includes  lab  results,  structured  reports,  ECGs  and,  most  importantly,  medical 
images that are uniquely displayed through Bleepa’s regulated DICOM (Digital Imaging and Communications in 
Medicine)  viewer.  The  platform  allows  clinicians  to  review  patient  imaging  with  access  to  Picture  Archive 
Communication Systems (PACS) and discuss cases collaboratively with colleagues on the go. Having centralised 
data around a patient, CareLocker provides a patient-centric way of storing that data as a de-centralised record of 
that care episode that can then be made available to any care setting through open APIs such as FHIR. From the 
integration of Bleepa and CareLocker into clinical settings, the possibility of expanding the platform’s reach to 
more remote settings provided the Company with a key opportunity for growth. This led to the development of 
Bleepa Box, a specialist tool to enable image transfer from rural settings to the Bleepa platform via a mobile data 
network which allows the clinician to review the images directly on the Bleepa Box and make onward referrals or 
start  a  conversation  with  a  specialist  for  input  on  the  case  whilst  still  on  location.  As  such,  application  of  the 
Company’s  technology  now  extends  beyond  healthcare  into  other  addressable  sectors  such  as  veterinary, 
diagnostic screening and military settings, amongst others. 

Our markets 

Our  technologies  are  currently  in  use  in  UK  NHS  trusts  and  the  veterinary  sector.  The  Company  is  also  actively 
pursuing opportunities in India and other international markets along with the UK private sector and through the 
NHS’s CDC initiative. 

Our partners 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

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Chairman’s Statement 

Foundations laid to deliver strategic opportunities for growth 

“Whilst Covid-19 has presented a challenge for healthcare across the board, Feedback seized the opportunity to 
work with a handful of NHS sites during the pandemic to support frontline staff whilst honing its products. It was a 
privilege  to  see  Bleepa  making  such  a  difference  to  clinicians  during  this  time,  enabling  remote  working  during 
quarantine and beyond, ensuring that their expertise was still available to guide colleagues who remained on the 
frontline. Through this experience, Bleepa has been able to prove its value and enhance its proposition, and we are 
now well positioned to advance opportunities for digital adoption within the NHS and beyond.”  

Feedback has made great strides during the past year, achieving its first Bleepa contract in March of this year with 
the Royal Berkshire NHS Foundation Trust, less than two years from the conception of Bleepa. This is an incredible 
story for a medical device at any time, let alone during a global pandemic, and is testament to the quality of the 
product and the clinical need for this solution, further validated through Bleepa’s CE and UKCA mark as a medical 
device. 

During the year the Company has refined its product offering, leveraging the extensive user feedback afforded by 
our close working relationship with our clinical partner Pennine Acute Hospitals NHS Trust. This saw Bleepa expand 
its  functionality  to  include  formal  electronic  referrals  between  specialties,  photocapture  and  clinical  document 
management  and  the  development  of  integration  capabilities  with  a  number  of  core  hospital  systems  such  as 
Patient Administration Systems (PAS), Electronic Patient Records (EPR) and Laboratory Information Management 
Solutions (LIMS). These developments enabled Bleepa to deliver a comprehensive suite of capabilities right into the 
hands of frontline clinicians, allowing them to perform their work from one application. Essentially Bleepa moved 
beyond communication to become an EPR-lite that also incorporated diagnostic imaging.  

This enhanced functionality has positioned Bleepa as a tool that can be used for effective remote working in any 
location, a theme that we took to the next level when we achieved our first non-NHS contract with the equine 
division of CVS Group. Imaging of horses is typically done in remote stables without WiFi but there is often the need 
for timely advice and guidance by specialists for the vet that is with the animal. We developed a store and forward 
technology, called the Bleepa Box, that enables images to be acquired and pushed over a mobile network to Bleepa, 
where they can then be reviewed by a specialist and a discussion started, all whilst still at the animal’s side. The 
requirement to share imaging from rural locations is not restricted to equine veterinary practice and this capability 
has opened a number of opportunities for the Company such as in the delivery of rural imaging for tuberculosis (TB) 
screening services in India. 

Bleepa now delivers the sort of functionality that is required for delivering care across regions and providers, making 
it the ideal solution to provide the right digital infrastructure to clinical initiatives such as the NHS CDC initiative in 
the UK, a £10bn programme to move diagnostic provision from hospital settings closer to patients in the community 
in  order  to  provide  additional  system  capacity  to  help  address  the  post  Covid-19  elective  care  backlog.  This 
opportunity  required  the  development  of  a  cloud-based  architecture  that  would  enable  Bleepa  to  scale  across 
provider sites and facilitate the centralisation of data around patients so that the same data could be made available 
to all providers in a region or nationally. The result is our proprietary patient-centric cloud – CareLocker. CareLocker 
positions the Company for growth across geography, enabling us to bid for larger regional contracts. It also sees us 
transition into an exciting new sector - medical data management.  

Feedback is rapidly evolving to capture a number of sizeable and timely opportunities across multiple markets and 
locations. This is a company set for growth and the journey is just getting underway. 

Rory Shaw 
Non-executive Chairman 
01 November 2021

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

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CEO’s Statement 

Enabling clinicians to make better decisions faster, through asynchronous 
collaboration and access to data 

“As a company, our mission is to enable clinicians to make better decisions faster and we believe that requires two 
things,  connection  to  colleagues  and  easy  access  to  meaningful  patient  data.  Since  its  conception  this  has  been 
exactly how Bleepa was designed – to connect teams around their patients and to display the data they need in the 
right  clinical  quality.  Building  on  this  foundation,  we  have  expanded  Bleepa’s  use  to  suit  more  clinical  settings, 
including the veterinary sector, enhanced by our recently launched Bleepa Box technology. Now we are looking at 
how our products can help regional and national care systems to deliver their visions of connected care and the data 
structures that are required to enable these to be realised at scale. Bleepa already centralised multisystem data 
around individual patients, it was only one step further to then store that data in a patient-centric way, through 
CareLocker, enabling data to move with a patient rather than be tied to provider settings. In combination Bleepa, 
CareLocker and Bleepa Box enable truly global care from anywhere and unlock a new generation of flexible care 
delivery for both clinicians and their patients.” 

We cannot talk about this year without mentioning Covid-19, which has been a force that has dominated the focus 
of  our  customers,  partners,  team  and  families.  It  has  created  great  pressures  on  the  healthcare  system  and 
highlighted many gaps that are in desperate need of support, none more so than in the digital systems upon which 
our  clinicians  rely  and  the  ever  increasing  need  to  deliver  care  in  a  more  flexible  way  across  multiple  provider 
settings. Covid-19 also changed the way that we work, this affected everyone, including clinicians, and forced new 
ways of remote working that would previously never have been explored by the healthcare sector. Some of these 
changes  cannot  be  undone,  clinicians  have  seen  a  new  way  of  practicing  and,  even  more  importantly,  have 
recognised the benefits that this may hold for their patients. The technologies that benefitted the system during 
Covid-19 may also be needed in order to help address the challenges that are left in its wake, namely the growing 
care backlog and the stark reality of workforce shortages. Going forward healthcare systems globally need more 
efficient ways of working and an ability to deliver care flexibly across geography and provider settings. They need 
our technology. 

Recognising the changing needs of our customers, we have invested in developing our products so that they can 
deliver  improved  functionality  across  a  range  of  clinical  pathways  and  can  be  scaled  seamlessly  across  provider 
settings. For individual clinical teams this has meant integrating with a range of hospital systems that contain the 
patient data that they need in order to make effective decisions remotely. For regional providers, this has meant 
looking at new ways of storing the data that we are processing so that it is available to clinicians at different physical 
sites,  who  previously  would  not  have  been  able  to  access  the  information,  culminating  in  the  development  of 
CareLocker – our patient-centric cloud database. The combination of Bleepa as an application and CareLocker as a 
supporting data infrastructure uniquely enables us to facilitate entire care pathways across provider settings. We 
have  become  the  digital  infrastructure,  the  digital  glue,  that  has  the  ability  to  connect  primary,  secondary  and 
emerging care settings such as the CDCs around individual patient pathways, allowing them to efficiently deal with 
elective care pathways and the associated care backlog. 

Bleepa’s asynchronous communication is also changing the ways that multidisciplinary team (MDT) meetings are 
delivered.  MDTs  traditionally  bring  a  range  of  specialists  together  to  review  diagnostic  investigations  and  make 
treatment decisions for patients, usually in person but during Covid often over video call. This model of decision 
making is very inefficient and expensive because it requires all of the specialists to block out a specific time – time 
better spent doing clinical work. Often MDTs are organised before all the information is available and because cases 
can  only  be  discussed  at  these  meetings,  patients  have  to  wait  for  the  next  available  slot  to  be  heard.  Bleepa 
facilitates cases to be discussed flexibly in and around existing clinical work, as and when clinical results are ready 
for  review,  removing  these  time-  and  case-delaying  constraints.  Due  to  Bleepa’s  ability  to  display  relevant  data 
around the patient, clinicians can make these decisions on the go through our mobile application. The asynchronous 
model of MDTs is a key workforce change that will drive clinical efficiencies and better enable providers to address 
care backlogs.  

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

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CEO’s Statement (continued) 

We have also developed fringe technologies that extend our applications beyond traditional care settings, such as 
store and forward technology in our Bleepa Box solution that enables images such as X-rays to be acquired in any 
location and pushed over a mobile network to Bleepa for clinical review and onward management. This technology 
stemmed from our veterinary customers but has already led to opportunities in India where we can facilitate the 
acquisition  of  chest  X-rays  in  rural  settings  and  their  subsequent  reporting  as  part  of  the  national  TB  screening 
programme, both by radiologists and by the AI technologies of our partner Qure.ai. AI is the next iteration of our 
mission to drive better, faster clinical decisions. It is a group of technologies that supports clinical decision making 
and holds huge promise in addressing workforce shortages at a system level. These technologies require access to 
the clinical teams to deploy them into care pathways and the patient data needed to feed their algorithms. Bleepa 
is the perfect deployment partner for AI technologies because it holds both the relationship with the clinical end 
user and can facilitate access to the required clinical data for processing. We are working with a growing number of 
AI partners and see this as a great opportunity to support our clinical customers to access the best tools available. 

Our  products  are  the  embodiment  of  our  underlying  mission,  bringing  together  clinicians,  data  and  the  latest 
technologies  to  enable  clinicians  to  make  better  decisions  faster  for  their  patients.  As  a  result,  we  are  rapidly 
becoming a company that enables care to be delivered from anywhere for anyone. 

Trading  during  the  period  continued  to  meet  management  expectations,  with  the  Company  securing  its  first 
commercial contract for its flagship product Bleepa with the NHS, and, post-period, a contract with CVS to enter the 
veterinary market.  

The  Company  completed  an  equity  fundraise  of  £5.3  million  (before  expenses)  in  July  2020.  Importantly,  we 
strengthened our marketing team and hired an integration specialist in order to help increase the speed of roll out. 
Furthermore,  investment  into  our  infrastructure  and  operating  platform  has  laid  the  foundations  for  product 
enhancements,  making  Bleepa  more  attractive  to  a  wider  audience.    Post  period,  on  2  November  2021,  the 
Company announced an accelerated bookbuild to raise a minimum of £10 million (before expenses) with closing of 
the placing expected on the same day. Subject to closing, the placing is conditional on shareholder approval at the 
forthcoming Annual General Meeting. This funding will enable the Company to focus investment on sales, product 
development and geographic expansion.  

Our agile approach to innovation means that we are embarking on multiple stages in parallel, at pace, to realise our 
vision as quickly and effectively as possible for our customers and provide value for our shareholders.  

Operational review 

Bleepa is the essential tool for remote, secure communications between clinicians and teams 
to securely view and discuss patient cases, at the touch of a button. 

Bleepa is our flagship clinical imaging-based communications platform using asynchronous communication channels 
built around individual patient pathways, into which we bring medical data (that is otherwise stored in disparate 
siloed systems) that allows medical staff to securely view and discuss high-quality, medical-grade images across 
both mobile and desktop devices. Bleepa enables clinical teams to access the colleagues they need and the data 
they need to make better decisions faster and is a frontline tool that clinicians can use for almost any aspect of their 
day-to-day work. 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

8 

 
 
 
 
 
 
 
 
 
 
 
 
CEO’s Statement (continued) 

• 

•  Bleepa is the only CE and UKCA marked clinical imaging and communication platform on the NHSx Clinical 
Communications Procurement Framework, the NHS CDC initiative and NHS AI procurement framework 
Enables sharing of patient images such as X-ray, CT, MRI or ultrasound at a standard approved for clinical 
review  (DICOM),  alongside  instant-messaging-based  case  discussion  to  make  more  informed  decisions 
faster, enabling safer patient care 
Photocapture  module  enables  clinicians  to  acquire  clinical  images  of  patients,  such  as  in-field  medical 
photographs of skin lesions or wounds 

• 

•  Document capture to encapsulate additional patient information, ECG and blood test results within the 

• 

patient record from which to share and discuss with colleagues 
Facilitates clinical referrals and treatment decisions within a hospital, between hospitals and pan-regionally 
offering truly networked care as well as enable smoother and swifter transfer from one medical team to 
another, from referral to decision, treatment and exit 

•  Accessed  from  any  internet-connected  device,  Bleepa  maintains  control  of  patient  cases  remotely  and 
creates  secure  networks  with  all  the  information  and  functionality  needed  for  clinicians  to  manage 
workloads more effectively 
Zero  footprint  ensures  that  no  patient  data  is  stored  locally  on  the  device  used  to  access  the  service, 
providing greater security 

• 

A  study conducted  at  Pennine  Acute  Hospitals  NHS  Trust  in 2020  analysed use  of  Bleepa  in  the  respiratory and 
gastroenterology teams and concluded: 

•  Bleepa reduced the average time from point of referral to clinician review from 2.1 days to 0.4 days and 
time taken to access clinical information needed from 5.47 minutes to 1.04 minutes, saving 4.43 minutes 
per referral 

•  Bleepa  completely  automated  the  referral  process,  digitising  patient  records  and  reducing  required 

administrative time 

•  Based on the nearly 7,000 referrals performed in the study, Bleepa demonstrated an estimated saving of 

36.3 weeks of clinical time per annum if the study was expanded across other specialities 

Bleepa is now installed in five sites across four NHS trusts with one of the Trusts converting to a contract during the 
year.    It  is  the  only  communication  platform  on  the  NHSx  Clinical  Communication  Procurement  Framework  to 
incorporate a certified DICOM image display for clinical image review. The display of digital patient images for any 
diagnostic purpose is a medical device function under the prevailing legislation and any product that performs this 
function  must  be  appropriately  certified  as  a  medical  device.  Bleepa  is  the  only  communication  platform  to  be 
appropriately certified for medical image display, holding both CE and UKCA marks. The product is manufactured 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

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CEO’s Statement (continued) 

using an ISO13485 and ISO27001 compliant Integrated Management System and has achieved Cyber Essentials and 
Cyber Essentials Plus security accreditation. 

Post-period, in September 2021, Bleepa was awarded a place on the NHS national AI procurement framework: The 
Provision of Artificial Intelligence (A.I), Imaging and Radiotherapy Equipment, Associated Products and Diagnostic 
Imaging.  The Company has developed a Bleepa AI module that enables clinicians to include third party AI tools of 
their choosing within the app to assist with the diagnostic interpretation of medical imaging studies such as X-rays, 
CT scans and MRIs. The framework will allow NHS organisations to buy the Bleepa AI solution as a platform for AI 
tool deployment, allowing them to meaningfully engage with any number of AI tools knowing that there is one 
common  route  for  deployment  into  their  clinical  setting.  The  Company  intends  to  additionally  charge  the  AI 
companies a deployment fee through the platform. 

Post-period,  in  June  2021,  Bleepa  completed  a  comprehensive  evaluation  and  is  now  available  for  clinicians  to 
download on all devices through the Apple App Store and Google Play. Access through the Apple App Store and 
Google Play will make it easier to roll out Bleepa at customer sites as clinicians will now be able to download the 
app directly to their own devices. 

Building the right digital infrastructure for patient care 

CareLocker is a new proprietary and patient-centric cloud architecture that supports Bleepa’s functionality whilst 
simultaneously  creating  patient-specific  records  of  care  episodes.  CareLocker  will  enable  Bleepa  to  deliver  care 
across provider settings in a secure and scalable way.   

CareLocker provides secure and GDPR-compliant patient-centric cloud data stores: containers that store medical 
data at an individual patient level. With this proprietary architecture, patient data can be secured at the individual 
level, with access control even to subsets of a patient’s data. CareLocker offers opportunities for improved storage 
optimisation making it more cost effective than traditional storage architectures. Most importantly, CareLockers 
can be built on a patient-by-patient basis, allowing organisations to transition to a cloud architecture as patients 
enter  care  pathways  rather  than  having  to  undertake  the  mass  data  migrations  usually  associated  with  cloud 
transitions. 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

10 

 
 
 
 
 
 
 
 
CEO’s Statement (continued) 

As  a  clinical  tool  Bleepa  integrates  with  multiple  hospital  systems  and  centralises  relevant  clinical  data  around 
specific patient episodes, presenting it together to clinical teams to accelerate decision making capabilities through 
the platform. This data includes lab results, structured reports, ECGs and most importantly medical images which 
are  uniquely  displayed  through  Bleepa’s  regulated  DICOM  viewer.  Having  centralised  data  around  a  patient 
CareLocker provides a patient-centric way of storing that data as a de-centralised record of that care episode that 
can then be made available to any care setting through open APIs such as FHIR.  

Bleepa Box 

Bleepa box is a small tablet device that connects to imaging machines in order to securely push images to Bleepa 
over a mobile network from remote locations. Images are downloaded from the imaging machine onto the Bleepa 
Box then automatically pushed to Bleepa. The clinician can then review the images on Bleepa using the Bleepa Box 
and can make onward referrals or start a conversation with a specialist about the case there and then. The capability 
of  remote  image  acquisition  has  far-reaching  applications  in  rural  care  delivery,  war  zones  and  humanitarian 
responses. 

Building partnerships to deliver strategic commercial opportunities 

A key element to both gaining a strong reputation, and thereby market traction, is our strategy to partner with 
companies  that  can  advance  Bleepa’s  recognition  through  complementary  technologies,  a  broader  distribution 
network or introduction into new clinical settings. The Company is currently in discussion with a number of potential 
partners, all of which have the potential to create new opportunities for Bleepa, from providing partnership in the 
CDCs,  TB  screening  or  access  to  new  hospitals,  to  potential  entry  into  new  geographical  markets  such  as  India, 
Ireland  and  Africa.  Agreements  such  as  these  often  require  pilot  studies  and  a  negotiation  period  as  we  gain 
understanding of how the two parties can work together.  So far, we have announced three new partnerships and 
are exploring how Bleepa can bring value to these new and future collaborations in emerging markets. 

Axial 3D 
As the first AI company that Feedback partnered with, Axial 3D’s technology enables 3D visualisation of specific 
pathologies or organs for use in surgical planning, these images can also be sent for 3D printing if a physical model 
is required. Bleepa and Axial 3D are hoping to bring 3D visualisation into the asynchronous MDT process hosted by 
Bleepa.  Covid  has  delayed  a  real-world  deployment  of  this  solution,  however  the  companies  believe  that  this 
solution will help to improve surgical outcomes and will be necessary in the efforts to address the elective care 
backlog by driving faster patient recovery and enabling shorter surgical procedures, improving system efficiency 
and outcomes. 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

11 

 
 
  
  
 
 
 
 
 
CEO’s Statement (continued) 

Quest 
Quest is an Indian company providing teleradiology services to a number of customers across India, Africa and the 
Middle East. It is anticipated that Bleepa will support their existing customer base by providing easier access to 
DICOM images for reporting, and enhanced ability to display Quest-generated reports at customer sites and the 
facilitation of two-way conversation between their reporting radiologists and referring clinicians. The companies 
will  jointly  look  for  new  customers  and  it  is  hoped  that  Quest  will  propose  the  joint  solution  to  their  existing 
customer base. 

Qure.ai 
Qure.ai  has  developed  world-leading  AI  diagnostic  imaging  tools  in  a  number  of  clinical  areas  including  chest 
pathology such as TB, Covid and lung cancer and head pathology such as brain tumours and stroke. Feedback is 
working with Qure.ai in a number of clinical settings to explore deploying their tools into clinical pathways. The 
initial  focus  of  our  partnership  is  in  deploying  Qure.ai’s  technology  in  the  TB  screening  pathway  in  India  where 
Feedback is facilitating rural image acquisition through the Bleepa Box; clinical pathway management with Bleepa, 
through which the AI tool is deployed; and subsequent storage of the clinical record in CareLocker. 

Growing presence across multiple markets 

NHS 
Feedback  has  been  working  with  the  NHS  for  over  20  years  across  our  legacy  and  new  product  lines.  The  NHS 
remains a core customer group for the Company and a source of near-term revenue opportunities. In March 2021, 
we announced Bleepa had been awarded a one-year contract across a number of targeted clinical settings with the 
Royal Berkshire NHS Foundation Trust. The contract funding has been drawn down from the NHSx National Clinical 
Communication Procurement Framework. Adding to our ongoing contracts at The Royal Oldham Hospital, part of 
the Pennine Acute Hospitals NHS Trust. 

As outlined previously in this report, there are emerging opportunities for the Company in the context of the £10bn 
CDC  programme  and  the  re-launched  NHSx  Clinical  Communications  Procurement  Framework  with  the  revised 
budget of £125m. Forty new CDCs are set to open across England in the first wave, in a range of settings and will 
begin providing services over the next six months. The Company will pursue both CDC regional contracts and NHS 
hospital trust-level contracts through the framework in parallel. It is anticipated that adoption in the CDC setting 
will also promote opportunities to provide Bleepa to the hospital trusts for their inpatient teams who will be used 
to using Bleepa for regional case discussion. 
Post-period, in October 2021, we entered into a MOU to conduct a pilot study with Queen Victoria Hospital NHS 
Foundation Trust providing CDC services with Sussex ICS as one of the UK’s CDC exemplar sites. It is anticipated that 
the pilot will identify the specification for bespoke development to meet the core CDC system needs of Sussex ICS. 
Bleepa will provide a digital clinical communication platform to allow these investigations to be captured, associated 
with a specific patient journey and presented to clinicians in both primary and secondary care settings for review, 
discussion and planning onward management. The pathway record will then be stored centrally using Feedback’s 
patient-specific CareLocker infrastructure to ensure its onward availability to all care settings. The pilot is expected 
to run until March 2022 targeting CDC pathways in specific clinical areas such as respiratory and cardiology. It is 
anticipated that more pathways will be added as the pilot progresses with the ultimate aim of agreeing contractual 
terms for a commercial roll-out to CDCs. As one of the first CDC sites to be launched in the UK, this pilot is expected 
to act as a blueprint model for how CDCs can be delivered. 

In  addition,  we  have  turned  our  focus  to  providing  solutions  to  a  range  of  territories,  all  of  which  have  slightly 
different requirements and potential revenue models. The importance here is in ensuring that we are able to offer 
attractive solutions that can be implemented quickly and easily within existing entities.  

Veterinary services 
Post-period,  Feedback  entered  the  veterinary  services  market  with  the  announcement  of  our  first  commercial 
contract with the equine division of CVS Group. This is our first contract in the veterinary imaging market which is 
growing  at  a  compound  annual  growth  rate  of  6.7%  and  is  estimated  to  be  worth  £2.2bn  in  the  UK  alone.    In 
veterinary services, critical decisions are often made by vets out in the field.  Bleepa can liberate vets from the 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

12 

 
 
 
 
 
 
 
CEO’s Statement (continued) 

current lengthy and physical process of having to acquire an X-ray at a client’s premises, then drive back to their 
practice to upload the image onto a computer and share it with a specialist for advice.   

CVS Group had piloted the Bleepa solution for eight months prior to appointing Bleepa as its clinical communications 
platform for its equine division, leading to the development of the Bleepa Box technology. Bleepa is currently being 
rolled  out  across  20  of  CVS  Group’s  equine  practices,  from  which  we  hope  to  expand.  We  are  now  looking  for 
opportunities with other veterinary clients in the UK and internationally. 

International markets 
Bleepa’s selection as a World Innovation Summit for Health (WISH) 2020 Innovation Booster and to participate in 
the Digitalhealth.London 2020 Accelerator Programme provided further welcome endorsements. Participation as 
an Innovation Booster at WISH 2020, an event to showcase our technology to the Middle Eastern market, provided 
an opportunity for the Company to exhibit Bleepa to some of the world's leading health experts, health ministers, 
decision-makers, and investors. 

India 
India  represents  a  huge  opportunity  for  the  Company  and  its  technology.  Bleepa  provides  the  perfect  digital 
infrastructure for image sharing across regions and, in combination with the Bleepa Box, will enable the meaningful 
expansion of clinical services to rural areas within India.  

Bleepa  was  selected  by  Healthcare  UK,  part  of  the  Department  for  International  Trade  (DIT),  to  join  a  virtual 
healthcare mission to India, providing further recognition of its functionality and potential market reach.  India is 
key to our international expansion and, following the successful event, we have now employed a specialist based in 
India to aid our entry into this large and untapped market. 

Post-period, we announced a new partnership with Qure.ai, an AI solution provider developing decision support 
tools for medical imaging professionals, with an initial focus on enabling TB screening services to rural locations. We 
are also looking at how Bleepa’s CareLocker can be used to create care records for patients coming through the 
system that will enable the creation of citizen health records in line with the National Digital Health Mission (NDHM) 
of the Indian Government, a programme that could see CareLocker become the trusted data store of a number of 
Indian citizens, with Bleepa as the preferred clinical interface into this data store. 

Private partnership 
Our focus to date has been on developing partnerships with private companies to establish either a reseller or co-
seller agreement in order to help us sell the product more cost effectively than through direct sales. We are also 
actively pursuing direct contracts with private healthcare providers with the view of using Bleepa to support their 
clinical communication to drive pathway efficiencies and to support the curation of their clinical records through 
CareLocker. 

Military 
Bleepa and Bleepa Box have clear applications in remote image acquisition and clinical communication in a military 
setting. The Company is exploring a number of channels to military customers who we believe will greatly benefit 
from the secure platform that our technology provides. 

Legacy products 

As  previously  reported  TexRAD  sales  have  continued  to  decline  in  line  with  expectations,  and  in  line  with  our 
strategy we have reduced the resourcing of this product to a minimum.  Cadran continues to be employed in current 
contracts across a number of trusts, however, with the focus turning towards cloud-based services, we anticipate a 
slowdown in these contracts in the future.  Bleepa and CareLocker have evolved from these high-quality legacy 
products  and  as  business  continues  to  move  to  more  cloud-based  systems,  we  are  confident  that  Bleepa  and 
CareLocker offer pioneering digital solutions. 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

13 

 
 
 
 
 
 
 
 
 
 
 
 
CEO’s Statement (continued) 

FINANCIAL REVIEW 

Revenue 
Operating expenses 
Operating loss 

Cash outflows from operating activities 
Cash outflows from investing activities 
Cash & cash equivalents end of period 

Intangible assets 
Contract liabilities (income in advance) 
Net assets 

2021 
£ million 
0.29 
(2.32) 
(2.06) 

(2.03) 
(1.44) 
2.22 

2.68 
0.12 
5.27 

2020 
£ million 
0.45 
(1.86) 
(1.42) 

(0.79) 
(0.88) 
0.73 

1.30 
0.30 
1.77 

Revenue for the year ended 31 May 2021 reduced 36% to £0.29 million (2020: £0.45 million) due to the planned 
reduction of TexRAD and Cadran sales, as the Company diverted resources towards Bleepa. First Bleepa revenues 
were achieved in the final quarter of the financial year, and the focus on Bleepa versus legacy products has also 
seen the average contract value increase, a trend which is expected to continue as further Bleepa sales are made.   

Operating expenses increased 25% to £2.32 million (2020: £1.86 million), primarily due to increased headcount to 
drive the development and deployment of Bleepa, and to pursue new opportunities. Operating loss increased to 
£2.06 million (2020: £1.42 million). 

Cash outflows from operating activities of £2.03 million (2020: £0.79 million) primarily represent customer receipts, 
staff costs and supplier payments. The increase in cash outflows from operating activities is due to the increase in 
operating loss, working capital movements, and a R&D tax credit refund of £0.33 million being received post-period 
in  June  2021,  whereas  the  prior  financial  year  benefitted  from  a  R&D  tax  credit  refund  of  £0.25  million  being 
received during the year. Cash outflows from investing activities increased 63% to £1.44 million (2020: £0.88 million) 
and is primarily composed of software development expenditures with Future Processing, which increased in line 
with our focus on product enhancement linked to market opportunities. The Group’s cash position as at 31 May 
2021 was £2.22 million (31 May 2020: 0.73 million), an increase of £1.49 million over the prior year due to proceeds 
from the fundraise in July 2020. 

Intangible  assets  increased  by  £1.38  million  to  £2.68  million  (2020:  £1.30  million),  primarily  representing  the 
capitalised software development expenditures. Contract liabilities (or deferred income) was £0.12 million (2020: 
£0.30 million) and represents income received in advance as at 31 May 2021, which will be released to the income 
statement  as  revenue  over  the  forthcoming  financial  year.    Net  assets  increased  to  £5.27  million  (2020:  £1.77 
million) as at 31 May 2021. 

Strengthening the Board 

In  July  2020,  Philipp  Prince  joined  the  Board  as  an  independent  non-executive  director,  bringing  strong  capital 
markets and PLC experience to the Company. Given his background, he further strengthens the Board’s ability to 
deliver a strong growth platform for Bleepa. 

We are a dynamic and innovative company, and I would like to thank the employees for their commitment and hard 
work, resulting in new contacts, product upgrades; to the Board for the consistent guidance and to our shareholders 
for the continued support in creating a strong and bright future for Feedback. 

Outlook 

The Company made significant progress during the period – increasing both Bleepa’s functionality and routes to 
market laying the foundations to deliver strategic commercial opportunities – and, importantly, generating initial 
revenues for the platform, highlighting commercial viability within the UK and beyond.   

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

14 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CEO’s Statement (continued) 

We are well positioned to address a number of key growth opportunities within both our domestic and international 
markets, as outlined in this report. Our technology is perfectly aligned with the stated objectives of key government 
initiatives such as the CDC programme and re-launched NHSx Clinical Communications Procurement Framework. 
The  addition  of  Bleepa  Box  and  CareLocker  have  assisted  in  repositioning  the  Company  into  the  clinical 
communications and medical data storage space enabling us to offer a comprehensive digital solution to frontline 
clinical  needs  that  is  scalable,  secure  and  cost  effective.  Feedback  enters  2022  with  a  strong  pipeline  of 
opportunities  in  multiple  market  segments  and  a  competitive  edge,  from  both  a  technological  and  regulatory 
perspective, that will make it difficult for competitors to follow and looks forward to a strong year ahead and to 
building upon the huge progress made to date. 

Dr Tom Oakley 
Chief Executive Officer  
01 November 2021

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

15 

 
 
 
 
 
 
The Board 

Prof Rory Shaw BSc MD MBA FRCP, Chairman (appointed to the Board on 29 August 2019) 

Professor  Rory  Shaw  was  appointed  as  non-executive  director,  deputy  chairman  and  subsequently  chairman  of 
Feedback PLC on 29 August 2019. He was previously medical director of Feedback Medical Limited, the Company’s 
operating subsidiary. During this time, he has contributed to the development of the Company’s strategy and to 
building relationships with the UK medical community. He has been published extensively in academic journals, 
including on tuberculosis, and was also a professor of respiratory medicine at Imperial College School of Medicine. 
Since his appointment as Chairman he has continued to play an active part in promoting Bleepa within the medical 
profession.  

Professor Rory Shaw has extensive managerial and overseas trade experience as well as a strong academic and 
clinical background. Professor Shaw was previously the medical director of Healthcare UK within the Department 
of International Trade. Over the previous 15 years, he has been medical director of three NHS trusts; North West 
London Hospitals NHS Trust, the Royal Berkshire NHS Foundation Trust and the Hammersmith Hospital NHS Trust. 
In 2001, he was appointed by the then minister of health as the first chairman of the National Patient Safety Agency 
and  was  also  a  non-executive  director  of  the  NHS  Litigation  Authority.  Professor  Shaw’s  clinical  specialty  is 
respiratory and general medicine. He has been published extensively in academic journals and was also a professor 
of respiratory medicine at Imperial College School of Medicine. Rory was appointed to the remuneration committee 
on 29 August 2019. 

Dr Tom Oakley, BM(Hons) BSc (Hons) Chief Executive Officer (appointed to the Board on 9 
April 2019) 

Dr Tom Oakley trained as a radiology registrar before becoming an NHS England clinical entrepreneur fellow where 
he supported a number of companies looking to launch products in the NHS. He joined as CEO of Feedback Medical 
Limited  in  February  2019  before  being  appointed  as  CEO  of  Feedback  PLC  on  9th  April  2019.  Since  joining  the 
Company, he has led a strategic review into the Cadran product portfolio, which has culminated in the development 
of  Bleepa,  the  Company’s  secure  clinical  messaging  and  image  sharing  communication  tool.  Tom  has  led  the 
company through two successful funding rounds raising approximately £7.3m to stimulate the development and 
launch of Bleepa, taking this product from concept to installation in multiple NHS sites and with a key veterinary 
sector partner. 

Lindsay Melvin, BSc (Hons) ACA CTA CIPP Chief Financial Officer (appointed on 16 March 
2018, retiring at the Annual General Meeting on 29 November 2021) 

Lindsay  is  a  chartered  accountant  and  brings  30  years  of  financial  and  business  experience  to  Feedback.   Most 
recently he was CEO of the Chartered Institute of Payroll Professionals (CIPP) for eight years until July 2016.  CIPP 
was voted the UK’s best association in the 2016 Associations Excellence Awards and was also voted as one of the 
Sunday Times “Best 100 Not for Profit Organisations” in 2016.  Previously, Mr Melvin held director-level roles in 
small- to medium-sized public and private companies including Arthur Shaw & Co plc where he was finance director 
for six years. Lindsay started his career at Grant Thornton where he spent 11 years. 

Adam Denning, Non-executive Director (appointed to the Board on 3 February 2020) 

Adam  currently  serves  as  a  non-executive  director  of  Finlight.com,  a  software-as-a-service  start  up  delivering 
solutions for wealth managers and family offices, and as managing director of Logical Operators Limited, his own 
consultancy firm. Previously, he spent 25 years at Microsoft Corporation in various roles. From 2011-2017, he was 
a partner group program manager. In this role, he reported directly to the corporate VP of the Windows platform, 
leading an international team of over 100 people and executing updates to Windows to deliver new customers. 
Before  then,  from  1999-2001,  he  served  as  an  assistant  technical  advisor  to  the  Executive  Office.  Among  other 
responsibilities, Adam presented “demo days”, where he would demonstrate internal and external technology to 
Bill  Gates  and  would  attend  all  of  his  product  reviews.  Adam  was  appointed  to  the  audit  and  remuneration 
committees on 3 February 2020. 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

16 

 
 
 
 
The Board (continued) 

Prof Tim Irish, MA MSc MBA BSc Non-executive Director (appointed to the Board on 8 June 
2017) 

Tim Irish has worked in the life sciences industry for thirty years with a career spanning global health technology 
companies across Europe and North America, including GSK, GE and Philips. Between 2007 and 2015 Tim served on 
ten Boards, five as chair, where he successfully executed two trade sales and raised significant equity financing, 
including an IPO. Since 2015 his governance portfolio covers life sciences and healthcare, both public and private, 
including  board  roles  as  vice  chair  and  non-executive  director  at  NICE,  other  digital/medtech  none-executive 
director roles, and professor of practice at King’s College London’s School of Management and Business. Tim was 
appointed to the audit and remuneration committees on 8 June 2017 and became chair of both on 8 June 2017. 

Philipp Prince, MA(Cantab) FCA, Non-executive Director (appointed to the Board on 15 July 
2020) 

Philipp  is  a  chartered  accountant  with  extensive  experience  in  senior  finance  roles  in  both  private  and  listed 
technology companies. He runs his own financial consultancy business and is CFO of BCB Group Holdings Limited, a 
financial  services  challenger,  as  its  non-board  CFO.  He  was  previously  a  board  adviser  at  Overmore  Limited,  a 
marketing technology firm, the CFO of Defenx plc, an AIM-listed mobile cyber security company, where he managed 
the IPO process, fundraising and investor relations and Interim CFO at Enecsys plc, a private equity backed solar 
micro-inverter developer. For over 20 years, Philipp worked at BDO LLP, where he was a corporate finance partner 
from 2002-2013. Philipp was appointed to the audit and remuneration committees on 15 July 2020. He became 
chair of the audit committee on 8 September 2020. 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

17 

 
 
 
Strategic Report 
The directors present their strategic report on the Group for the year end 31 May 2021.  A comprehensive review 
of the year is given in the CEO’s statement on pages 7 to 15.  

Review of strategy and business model 

The  principal  activity  of  the  Group  is  the  development  and  commercialisation  of  the  Group’s  proprietary 
technologies – Bleepa, the image-based communication platform for frontline clinicians; CareLocker, the patient-
centric cloud architecture; and Bleepa Box, store and forward technology. In addition, the company is supporting 
limited contracts through the ongoing provision of legacy products Cadran PACS and TexRAD, though these are 
anticipated to reduce further over time. 

Further details on Feedback’s strategy and business model is given in the Chairman’s statement on page 6 and the 
CEO’s statement on pages 7 to 15. 

R&D process 

Feedback recognises the potential in enhancing and developing new products from its existing technologies. It is 
working closely with existing customers to identify unmet needs. To increase its software development capabilities 
the Group is continuing and expanding its collaboration with Future Processing to develop new imaging software 
features and products. 

Feedback  capitalises  external  development  costs  for  writing  off  against  income  generated  in  future  accounting 
periods.  The  directors  carefully  consider  what  elements  of  this  development  expenditure  will  generate  future 
economic  benefits.  This  is  based  upon  customer  feedback  on  Bleepa,  product  enhancements  and  assessing  the 
potential of Bleepa in non-medical markets and overseas requirements. 

Principal risks and uncertainties 

Early-stage products with no certainty of cash generation 

The Group’s focus is on its recently launched products, Bleepa and CareLocker which are at an early stage in their 
product lifecycle, with Bleepa having been formally launched in 2020 and Carelocker in 2021. The development and 
commercialisation of the Group’s products, which are in relatively early stages of development, will require ongoing 
development and rollout, there is a risk that the resulting products will not perform as expected and/or will not be 
able to perform sufficiently in a demanding clinical setting.  

There is also a risk that there will be delays to the development of the products or that unforeseen technical or 
operational  problems  arise  as  the  Group  achieves  commercialisation  and  rollout  with  high-volume  clinical 
workloads and image processing. The Group currently has low levels of operating cash flow and its ultimate success 
will depend on the Directors’ ability to implement the Group’s strategy, generate cash flow and access to additional 
capital.  To  mitigate  such  risks,  the  Group  is  developing  products  in  partnership  with  customers,  establishing  a 
presence with different types of customer groups, investing in the regulatory approval process up front, and actively 
seeking a broad range of partners across both technology categories and geographies. 

Economic and market risks 

Feedback is in the medical imaging and communications market. The market is fragmented and the future success 
of the business is dependent on the ability of the Group to secure new and renew current contracts. These contracts 
are  often  with  Government  supported  organisations  and  the  timing  of  these  can  be  dependent  on  market 
conditions. The Group’s dependence on the award or renewal of contracts means that its revenue stream is not 
constant  and  has  the  potential  to  be  particularly  irregular.  The  impact  of  Covid-19  has  been  both  positive  and 
negative for the future prospects of the Company. A number of potential customers delayed any further discussions 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

18 

 
 
 
 
 
  
Strategic Report (continued) 

due to their focus on Covid-19 management. However, Covid-19 was also a key driver to the creation of the NHSx 
Clinical  Communication  Procurement  Framework,  which  has  both  endorsed  Bleepa  and  created  a  vehicle  for 
reimbursement. 

Regulatory approval 

The  development,  evaluation  and  marketing  of  the  Group’s  products  and  ongoing  research  and  development 
activities are subject to regulation by governments and regulatory agencies in all territories within which the Group 
intends to market its products (whether itself or through a partner). There can be no assurance that any of the 
Group’s products will successfully complete the trial process or that regulatory approvals to market these products 
will ultimately be obtained. Failure to obtain regulatory approvals for its products could threaten the Group’s ability 
to trade in the long term. 

The time taken to obtain regulatory approval varies between territories and there can be no assurance that any of 
the Group’s products will be approved in any territory within the timescale envisaged by the Board, or at all, and 
this may result in a delay, or make impossible, the commercial exploitation of the Group’s products. Furthermore, 
each regulatory authority may impose its own requirements and may refuse to grant, or may require additional 
data before granting an approval, even though the relevant product may have been approved by another country’s 
authority. 

If regulatory approval is obtained, products will be subject to continual review and there can be no assurance that 
such  approvals  will  not  be  withdrawn  or  restricted.  Changes  in  applicable  legislation  or  regulatory  policies,  or 
discovery of problems with products may result in the imposition of restrictions on sale, including withdrawal of the 
product from the market, or may otherwise have an adverse effect on the Group’s business and/or revenue streams.  

Product development risk 

The Group capitalises development costs where there is an expectation that commercially successful products will 
be  developed.  The  products  in  development  may  cost  more  and/or  take  longer  to  develop  than  the  current 
estimates. It is possible that commercially successful products may not be developed. The Board monitors progress 
on product development on a regular basis and discusses with potential customers their requirements to mitigate 
this risk. The Group’s products are both innovative and unique but further iterations will be required to be produced 
quickly to ensure that the products retain their position. 

Reliance on third parties 

The implementation of third-party initiatives, particularly with the NHS, which are outside of the control of the 
Group, drive some of the significant commercial opportunities to the Group. If these third-party initiatives were 
not to materialise or progress of implementation to be slow it would directly impact the Group and its ability to 
generate revenue from the opportunities.  

Liquidity 

Management of liquidity risk has concentrated on the maintenance of appropriate credit lines and funding sources 
to ensure adequate cash resources for the Company’s operations. The Group was successful in raising additional 
cash through equity fundraises in both 2020 and 2021 to enable it to implement its strategy. The Board regularly 
monitors the cash position of the Group and ongoing cash requirements. The Board believes the Group is likely to 
have  access  to  adequate  cash  resources  from  a  combination  of  operational  cash  generation  and,  if  necessary, 
obtaining further equity finance from the capital markets to support its strategy. 

Credit risk 

The Group’s credit risk is primarily attributable to its cash and cash equivalents and trade receivables. The credit 
risk on other classes of financial assets is considered insignificant. Credit risk is managed through credit review and 
approval processes for new customers and ongoing review of each customer’s credit history. 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

19 

 
 
 
 
  
Strategic Report (continued) 

Other risks 

There is a risk that existing and new customer relationships will not lead to the income currently forecast (especially, 
as noted above, from new products currently in development). As with other technology businesses, the Group is 
reliant on a small number of highly skilled staff. 

Future outlook 

The CEO’s statement on pages 7 to 15 gives information on the future outlook of the Group. 

Key performance indicators 

The Company monitors the following financial KPIs: revenue, operating expenses, operating loss, cashflows from 
operating and investing activities, cash balance end if period, investments in intangible assets (primarily software 
development), net assets, and contract liabilities (see Financial Review section of CEO statement). The Board is also 
developing  non-financial  key  performance  indicators  to  assess  performance,  including  user  acquisition  and 
utilisation  rates,  which  will  be  necessary  as  further  Bleepa  sales  are  made.  These  KPIs  will  be  deployed  across 
industry segments and by country. 

Environment 

The directors consider that the nature of the Group’s activities is not inherently detrimental to the environment. 

Social, community, and human rights 

The Board recognises that the Group has a duty to be a good corporate citizen and to respect the laws, and where 
appropriate the customs and culture of the territories in which it operates. It contributes as far as is practicable to 
the local communities in which it operates and takes a responsible and positive approach to employment practices. 

The strategic report was approved by the Board on 01 November 2021 and signed on its behalf by: 

Rory Shaw 
Non-executive Chairman 
01 November 2021 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

20 

 
 
 
 
 
 
 
 
Directors’ Report 
The Directors present their report and the financial statements for the year ended 31 May 2021. 

Future developments  

The future developments for the Group are discussed in the Chairman’s Statement and the Strategic Report. 

Directors 

The Directors of the Company during the year were:                   

Prof R Shaw  
Dr T Oakley 
L Melvin  
A Denning  
Prof T N Irish 
S Sturge (resigned 30 June 2021, post-period) 
P Prince (appointed 15 July 2020) 

Directors’ shareholdings 

The shareholdings in the Company of the Directors as at the date of signing of these financial statements were:  

Prof R Shaw 
S Sturge 
L Melvin 
A Denning 
P Prince 

Significant shareholders 

No. of Shares 
9,818,780 
12,833,333 
1,016,667 
1,530,411 
2,500,000 

% 
0.92 
1.20 
0.10    
0.14 
0.23 

At 11 August 2021,  the  Company  had been  advised  or is  aware  of  the  following  interests  of  3%  or  more  in  the 
Company’s issued share capital: 

Unicorn Asset Management Limited 

Thomas Charlton 

Tyndall Investment Management 

Jonathan Cranston 

No, of Shares 

% 

200,000,000 

18.75% 

117,241,411 

10.99% 

67,828,418 

6.36% 

55,625,000 

5.21% 

Octopus Investments Nominees Limited 

50,000,000 

4.69% 

Oberon Investments Limited 

32,795,827 

3.07% 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

21 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Directors’ Report (continued) 

Employment policies 

The Group is committed to employee involvement in the business and there are consultative procedures available 
for  management  and  other  employees  to  discuss  matters  of  mutual  interest.  The  Group  places  value  on  the 
involvement of its employees and they are regularly briefed on the Group’s activities. The Group closely monitors 
staff attrition rates which it seeks to maintain at current low levels and aims to structure staff compensation levels 
at  competitive  rates  in  order  to  attract  and  retain  high  calibre  personnel.  The  Group  has  a  policy  of  non-
discrimination in respect of sex, colour, religion, race, disability, nationality or ethnic origin. 

Creditor payment policies 

The Group’s policy for all suppliers is to fix terms of payment when agreeing the terms of each business transaction, 
to ensure the supplier is aware of those terms and to abide by the agreed terms of payment. Payment terms for the 
year ended 31 May 2021 averaged 31 days (2020: 32 days). 

Business relationships 

The  Group’s  key  business  relationship  is  with  Future  Processing  who  support  our  research  and  development 
function.  Regular  dialogues,  virtual  and  face  to  face  meetings  occur  weekly  and  they  have  been  integral  to  the 
development  of  Bleepa.  The  Group  treats  many  smaller  suppliers  as  business  partners  as  they  are  required  to 
support our limited internal resources.  

Energy use and carbon emissions 

During the year ended 31 May 2021, the Group’s energy consumption was considerably below 40,0000 Kw Hours, 
and therefore no consumption or emissions data is presented. 

Treasury policy 

The Group has adopted formal treasury policies to control its financial instruments. It has a Group Treasury policy 
not to undertake transactions of a speculative nature. Group cash flows are managed centrally, and surplus cash is 
invested  in  short-term  financial  instruments.  The  Group  does  not  undertake  hedging  transactions  in  foreign 
currencies. Foreign currencies are generally converted automatically into sterling on receipt. 

Compliance with these policies is monitored by the Board. Other than for currency disclosures, the Group has taken 
advantage of the exemption permitting it not to treat short-term debtors and creditors as financial instruments.  

Strategic report 

Information regarding the Group’s principal risks, results, future developments, R&D activities, dividends and key 
performance indicators are provided in the Strategic Report. 

Dividends 

No dividend was declared in the year (2020: £nil).  

Disclosure of information to the auditor 

The Directors who were in office on the date of approval of these financial statements have confirmed that 

• 

• 

as far as they are aware, there is no relevant audit information (as defined by Section 418 of the Companies 
Act 2006) of which the Group’s auditor is unaware; and 
each of the Directors have confirmed that they have taken all the steps that they ought to have taken as 
Directors in order to make themselves aware of any relevant audit information and to establish that the 
Group’s auditor is aware of that information.   

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

22 

 
 
 
 
 
 
 
 
 
Directors’ Report (continued) 

Going concern 

The  Group  held  £2,220,862  of  cash  and  cash  equivalents  at  31st  May  2021.  However,  it  incurred  a  net  loss  of 
£1,619,513 and had a net cash outflow of £2,032,766 from operating activities for the year, which are matters which 
may  indicate  a  material  uncertainty  about  the  Group’s  ability  to  continue  as  a  going  concern.  However,  on  2 
November  2021,  the  Company  announced  an  accelerated  bookbuild  to  raise  a  minimum  of  £10  million  (before 
expenses) with closing of the placing expected on the same day. Subject to closing, the placing is conditional on 
shareholder approval at the forthcoming Annual General Meeting. Prior to announcement, having made relevant 
enquiries, the Directors were satisfied that the Company’s brokers had received non-binding indications for the 
placing to provide the Company with adequate cash resources for at least the next twelve months to November 
2022. The Directors believe that all resolutions required to execute the placing will be successfully approved at the 
annual  general  meeting  as  a  matter  of  course,  with  proceeds  to  be  received  shortly  thereafter.  The  Directors 
updated and reviewed the Group’s business plan and cash flow forecasts on the basis that the placing is approved 
at the annual general meeting. . These cash resources will be used to provide working capital, enable continued 
product development and international expansion.  If further resources are required, the directors consider, that 
although future equity fundraising can never be guaranteed, the group’s recent history of successful fundraising 
means it likely that the group will be able to raise further finance through future equity issues. Accordingly, the 
Directors  believe  that  the  Group  and  Company  are  a  going  concern  and  have  therefore  prepared  the  financial 
statements on a going concern basis. 

Statement of Directors’ responsibilities  

The Directors are responsible for preparing the Group and parent Company financial statements in accordance with 
applicable laws and regulations. 

Company law requires the Directors to prepare Group and parent Company financial statements for each financial 
year.  Under that law the Directors are required to prepare the Group and parent Company financial statements in 
accordance  with  international  accounting  standards  in  conformity  with  the  requirements  of  the  Companies  Act 
2006. 

The financial statements are required by law to give a true and fair view of the state of affairs of the Group and 
parent Company and of the profit and loss of the Group for that period. 

In preparing each of the Group and parent Company financial statements the Directors are required to: 

● 

select suitable accounting policies and then apply them consistently; 

●  make judgements and accounting estimates that are reasonable and prudent; 

● 

state  whether they  have been  prepared  in accordance  with  IFRSs  as  adopted  by  the EU  subject  to any 
material departures disclosed and explained in the parent Company financial statements; and 

●  prepare the financial statements on the going concern basis unless it is inappropriate to presume that the 

Group and the parent Company will continue in business. 

The Directors are responsible for keeping proper accounting records which disclose with reasonable accuracy at any 
time  the  financial  position  of  the  Group  and  parent  Company  and  to  enable  them  to  ensure  that  the  financial 
statements comply with international accounting standards in conformity with the requirements of the Companies 
Act 2006.  They have general responsibility for taking such steps as are reasonably open to safeguard the assets of 
the Group and parent Company and to prevent and detect fraud and other irregularities. 

Under  applicable  law  and  regulations,  the  Directors  are  also  responsible  for  preparing  a  Strategic  Report  and  a 
Directors’ Report to comply with that law and those regulations. 

In determining how amounts are presented within terms in the income statement and balance sheet the Directors 
have had regard to the substance of the reported transaction or arrangement in accordance with generally accepted 
accounting principles or practice. 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

23 

 
 
 
 
 
 
 
 
Directors’ Report (continued) 

The  directors are  also  responsible  for  the maintenance  and  integrity  of  the  corporate  and  financial information 
included on the company’s website. Legislation in the United Kingdom governing the preparation and dissemination 
of financial statements may differ from legislation in other jurisdictions. 

Rory Shaw 
Non-Executive Chairman 
01 November 2021 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

24 

 
 
 
 
 
 
 
Corporate Governance Statement 
The Directors present their Corporate Governance Statement for the year ended 31 May 2021. 

The  Board  has  adopted  the  QCA  Corporate  Governance  Code  (the  “QCA  Code”),  in  line  with  the  London  Stock 
Exchange’s changes to the AIM Rules requiring all AIM quoted companies to adopt and comply with a recognised 
corporate  governance  code  and  detail  how  it  complies  with  that  code,  and  where  it  departs  from  its  chosen 
corporate governance code an explanation of the reasons for doing so. The Board believes that the application of 
the QCA code supports the company’s medium to long-term success. Further details on the Company’s adoption 
and compliance with the QCA Code can be found on the Company’s website at www.fbkmed.com.  

Board of Directors  

In common with other organisations of a similar size, the Executive Directors are heavily involved in the day-to-day 
running of the business. The Board of Directors meets regularly and holds video conference calls at least ten times 
a year and is responsible for formulating strategy, and for the trading subsidiaries, monitoring financial performance 
and approving major items of capital expenditure.  

The  Board  is  currently  comprised  of  a  Chief  Executive  Officer,  a  Chief  Financial  Officer,  and  four  Non-Executive 
Directors (including the Chairman).  

Dr  Tom  Oakley,  the  Chief  Executive,  trained  as  a  Radiology  Registrar  before  becoming  an  NHS  England  Clinical 
Entrepreneur Fellow where he supported a number of companies looking to launch products in the NHS. He joined 
as CEO of Feedback Medical Ltd in February 2019 before being appointed as CEO of Feedback PLC on 9th April 2019.  

Lindsay Melvin, the Chief Financial Officer, is a chartered accountant and brings 30 years of financial and business 
experience. He was recently a Chief Executive Officer to the Chartered Institute of Payroll Professionals. Previously, 
he held Director-level roles in small to medium sized public and private companies. The Company announced the 
appointment of Anesh Patel as Chief Financial Officer of its trading subsidiary, Feedback Medical Limited on 06 May 
2021, as part of a succession planning programme following Lindsay Melvin's planned retirement as CFO of the 
Company at the AGM on 29 November 2021. Prior to joining the Group, Anesh was Finance and Corporate Projects 
Director  for  hVIVO  Limited,  a  subsidiary  of  AIM  listed  Open  Orphan  plc.  He  is  a  chartered  accountant  and  has 
significant corporate finance experience from previous investment banking roles. 

The Company currently has four Non-Executive Directors (including the Chairman) therefore providing a suitable 
balance  of  executive  and  non-executive  directors.  The  biographies  of  each  of  the  Non-Executive  Directors  are 
included above.   

Based on the mix of experience and skills held by the directors, as detailed above, the Board believes it has the 
necessary qualities and capabilities to deliver the Group’s strategy. 

For the year under review, the Board included four Non-Executive Directors which was considered appropriate. The 
Board held 12 scheduled monthly meetings in the year to 31 May 2021 with a full attendance record. 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

25 

 
 
 
 
 
 
 
 
 
 
Corporate Governance Statement (continued) 

Director 

Tom Oakley 

Lindsay Melvin 

Rory Shaw  

Tim Irish 

Simon Sturge 

Adam Denning  

Philipp Prince (appointed 15/7/2020) 

Board  

Audit 
Committee 

Remuneration 
Committee 

Nominations 
Committee 

12 

12 

12 

12 

12 

12 

12 

n/a 

n/a 

n/a 

1 

1 

1 

1 

n/a 

n/a 

1 

1 

- 

1 

1 

1 

n/a 

2 

2 

2 

2 

1 

The  Board  retains  full  responsibility  for  the  direction  and  control  of  the  Group.  No  strategic  powers  have  been 
delegated and for these reasons the Board did not have, during the year, a formal schedule of matters specifically 
reserved to it. The Board receives monthly board papers which cover operational, financial and key stakeholder up 
to date information. Board minutes are recorded and approved at the next meeting. All Board members are well 
versed in their roles and responsibilities. All Directors have direct access to the advice and services of the Company’s 
professional advisers, enabling them access to all required information in the furtherance of their duties. 

The Board have sought professional legal, HR and NOMAD advice as and when appropriate to do so, given the level 
of skills, knowledge and experience of each Board member. Each director ensures that their skillset is up to date by 
attending events, reading appropriate journals and news bulletins and in discussions with colleagues. 

Non-executive Directors  

The  appointment  of Non-Executive  Directors  is  a  matter  for  the  Board  as  a  whole. There  is  currently no  formal 
selection process, which the Board deems appropriate for the size and nature of the Company. The Non-Executive 
Directors have contracts for services for an unspecified period. Non-Executive Directors are subject to re-election 
every three years.  

Terms and conditions of appointment of the Non-Executive Directors are available for inspection. 

Rory Shaw, Tim Irish, Simon Sturge, Adam Denning and Philipp Prince were considered to be independent directors 
during the period under review as none of them have any notifiable conflict of interest and none of them have any 
managerial responsibilities in the Company. 

Executive Directors  

Executive Directors are appointed by the Board of Directors but stand for election by the shareholders at the Annual 
General Meeting. The Executive Directors are subject to re-election every three years. 

Audit Committee 

An Audit Committee is in place comprising of three of the Non-Executive Directors, Philipp Prince, Tim Irish and 
Adam Denning. The Audit Committee is chaired by Philipp Prince. The Company's approach to internal control is 
described below. The Audit Committee has two scheduled meetings in the year. All serving members attended both 
meetings held in the year. Its purpose is to ensure that the audit process is rigorous and consistent. 

The Audit Committee considered that the internal control procedures were more than adequate for the size of the 
Group. Internal processes are reviewed every quarter and improvements implemented. Given the size of the Group 
the audit committee does not consider it necessary to prepare a formal audit committee report as its significant 
work and actions are reported on elsewhere in this statement.  

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

26 

 
 
 
 
 
 
 
 
Corporate Governance Statement (continued) 

The Audit Committee reviewed and made recommendations to the Board on any significant accounting issues, any 
changes to accounting policies and processes, any going concern considerations and liaising with the incumbent 
auditors.  

The significant accounting areas and judgements considered by the Committee were: 

Revenue recognition- The Committee discussed the evolution of the group’s product mix and specifically the basis 
used  to  determine  how  Bleepa  software  licence  and  support  revenues  are  split  and  recognised  over  time.  The 
Committee was satisfied that management’s judgement in the absence of explicit performance obligations and the 
consequential recognition of revenue and deferred revenue in the accounts was reasonable. 

Valuation of intangible assets- The Committee reviewed the basis of capitalisation and considered the intangible 
value attributed to its intangible software development costs. The Committee was satisfied that the forecast cash 
flows  from  the  anticipated level  of  future  revenues,  supported  by  customer  interest  and  the sales pipeline,  are 
sufficient to support the carrying values. 

Going concern- The Committee reviewed the cash flow forecasts for the Group and discussed the key assumptions 
and risks relevant to their achievement. The Committee was satisfied that the basis for adopting the going concern 
basis in preparing the Group and Company financial statements, set out in note 3 on page 39, was reasonable. 

Remuneration Committee  

A Remuneration Committee is in place comprising the Non-Executive Directors and where appropriate, the Chief 
Executive  and/or  the  Chief  Financial  Officer.  The  Remuneration  Committee  is  chaired  by  Tim  Irish  and  has  one 
scheduled meeting in the year. Its purpose is to regularly review the remuneration package of all senior employees.  

During the year it reviewed and made recommendations to the Board on the remuneration policy for the coming 
year (year ending 31 May 2022), the share option policy and any decisions required to be made in the year due to 
changes in employees are their roles. 

Nomination Committee 

The Nomination Committee consists of the Non-Executive Directors and it met twice, in July 2020 and December 
2020. It is chaired by Rory Shaw. 

It recommended to the Board the appointment of Philipp Prince as a Non-Executive Director. 

Current business model and risk management  

Further details on Feedback’s strategy are contained within the Strategic Report on pages 3-5 of this document. 

The Company has a Management group who meet on average three times a week to discuss operational issues, 
strategic  relationships,  sales  opportunities,  planned  meetings  and  events  and  strategic  issues.  Actions  from  the 
meetings are followed up at the next management meeting. The CEO and the CFO are both part of the Management 
group.  

A  risk  register  covering  all  business  areas  was  prepared  by  the  management  team,  is  updated  regularly,  and  is 
reviewed and approved by the Board. 

Business  processes  are  regularly  reviewed,  and  possible  enhancements  debated,  evaluated  and,  if  appropriate, 
implemented. 

Company culture  

The Company is evolving a formal set of ethical values and behaviours. It endorses a ‘no-blame’ culture and has an 
‘open door’ policy with regular staff meetings and management meetings. Management conduct regular one-to-
one meetings with all staff, through which they are able to support staff in ensuring the Company’s values are being 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

27 

 
 
 
 
 
 
 
 
 
 
 
Corporate Governance Statement (continued) 

recognised  and  reflected  and  assist  in  any  staff  training  needs.  The  Board  are  committed  to  developing  a  high 
standard in both ethical behaviours and values and are very supportive of employee wellbeing. 

The Directors believe that this culture is desirable to move the business forwards in its strategic growth and its 
present objectives and business model.  

Performance evaluation 

The Chairman, Rory Shaw, has implemented a formal performance evaluation of the board, its committees and its 
individual  directors.  The  non-executive  directors  are  responsible  for  reviewing  the  directors’  performance  and 
highlighting any issues identified. 
In addition, one-third of the Board is required to retire and seek re-election at the AGM, in accordance with good 
governance.  The Board will continue to be mindful of succession planning. 

Communication with shareholders  

Feedback  encourages  two-way  communication  with  its  investors  and  responds  quickly  to  queries  received.  The 
Company has an email address (IR@fbk.com) where shareholders can communicate with the Board. The Directors 
are available to shareholders at any time to discuss strategy and governance matters. The Chairman communicates 
regularly with major shareholders and ensures that their views and concerns are fully communicated back to the 
Board and management team. 

In addition, all Company announcements are published on the Company’s website, together with financial results. 

All shareholders have the opportunity to ask questions and express their views at the Company’s Annual General 
Meeting, at which all Directors are available to take questions. Should voting decisions not be in line with Board’s 
expectations then the Board will liaise with shareholders in order to address any issues. 

Further details on the Company’s consideration of wider stakeholder and social responsibilities can be found on the 
Company’s website at www.fbkmed.com/plc-landing-page/governance.  

S.172 Companies Act 2006 Statement 

The Directors have had regard to the matters set out in section 172(1) (a)-(f) when performing their duty under 
section 172. The likely consequences of any decision in the long term is covered in the strategic review of this report. 
The  need  to  foster  excellent  relationships  with  employees,  suppliers,  customers,  shareholders  and  over 
stakeholders is paramount and is covered above in the corporate governance statement and the Directors, report.  
The Directors endeavour to maintain a culture built on integrity; take into account the desirability of the Company 
maintaining a reputation for high standards of business conduct, and; have regard to the need to act fairly. The 
Directors assess and take into account what is most likely to promote the success of the Company for its members 
in the long term as part of their decision-making process and make this assessment fairly and in good faith. The 
Directors continue to promote the success of the Company in accordance with section 172 of the Companies Act 
2006. 

Audit and internal control 

The primary role of the Audit Committee was to keep under review the Group’s financial systems and controls and 
its financial reporting procedures. In fulfilling this role, it received and reviewed work carried out by the external 
auditors and their findings.  

The Board had overall responsibility for operating and monitoring the system of internal control within the Group 
and  for  monitoring  its  effectiveness.  The  system  includes  an  on-going  process  for  identifying,  evaluating  and 
managing significant business risks. 

Although no system of internal control can provide absolute assurance against material misstatement or loss, the 
Group's system was designed to provide the directors with reasonable assurance that any material problems were 
identified on a timely basis and dealt with appropriately. 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

28 

 
 
 
 
 
 
 
 
Corporate Governance Statement (continued) 

Guidance to Directors of UK Companies on internal control procedures and good practice on risk management is 
provided by the Financial Reporting Council. 

The Audit Committee reviewed the effectiveness of the internal controls on an annual basis on behalf of the Board 
and considered that they have complied throughout the year ended 31 May 2021 with those provisions of the Code 
which they consider to be practicable and appropriate for a relatively small public company. 

The key elements of the system, which had been designed to meet the specific needs and business risks of the 
Group, include: 

clearly defined organisation structures with segregation of duties wherever practicable; 

● 
●  agreement of Group short term financial objectives and business plans; 
●  monthly review by the Board of Group Management Accounts and monitoring of results against budgets; 
●  Board control over treasury, taxation, legal, insurance and personnel issues; 
●  Board control over appraisal, review and authorisation of capital expenditure. 

As common with organisations of similar size, the Executive Directors and the Non-Executive Directors are heavily 
involved in the day-to-day running of the business. The directors believe that although the Group's controls may be 
slightly  less  formal  than  those  of  larger  groups  and  companies,  the  continued  close  involvement  of  the  Non-
Executive Directors more than compensated for this. 

The Board believes that it is not currently appropriate for the Group to maintain an internal audit function because 
of the small size of the Group.  

The Audit Committee considers the independence and objectivity of the external auditors on an annual basis, with 
particular regard to non-audit services. The split between audit and non-audit fees for the year and information on 
the nature of the non-audit fees appear in note 6 to the financial statements.  There are no non-audit fees that 
could  affect  the  independence  or  objectivity  of  the  auditors.  The  Audit  Committee  monitors  such  costs  in  the 
context of the audit fee for the year, ensuring that the value of non-audit services does not increase to a level where 
it could affect the auditors’ objectivity and independence.  

Risk management  

Further information on the Company’s principal risks and uncertainties can be found with the Strategic Report on 
pages 18-20 of this document. The Board considers business risk at every Board meeting (held approximately 10 
times a year). This includes risks associated with its key customers and suppliers, ongoing trading performance and 
budgets. The risk register is prepared and updated by the management team and is reviewed by the Board at board 
meetings. The management team hold regular meetings, at least three a month, when they review the risk register 
and ensure that it is updated and accurately reflects the risks to the Company. The management team consists of 
all the Company’s managers. The risks identified are evaluated into cause, impact on the Company, likelihood and 
seriousness, mitigating actions, timelines and responsibilities. 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

29 

 
 
 
 
 
 
 
 
 
 
 
Independent Auditor’s Report to the Members of Feedback plc  

Opinion 

We have audited the financial statements of Feedback plc (the ‘parent company’) and its subsidiaries (the 'group') for the 
year ended 31 May 2021 which comprise the statement of comprehensive income, the consolidated statement of changes 
in equity, the consolidated balance sheet, the company balance sheet, the consolidated cash flow statement, the company 
cash flow statement and notes to the financial statements, including significant accounting policies.  The financial reporting 
framework that has been applied in their preparation is applicable law and International accounting standards in 
conformity with the requirements of the Companies Act 2006 and, as regards the parent company financial statements, as 
applied in accordance with the provisions of the Companies Act 2006.  

In our opinion: 

• 

• 

• 

• 

the financial statements give a true and fair view of the state of the group's and of the parent company’s affairs as 
at 31 May 2021, and of the group's loss for the year then ended; 
the group financial statements have been properly prepared in accordance with International accounting 
standards in conformity with the requirements of the Companies Act 2006; 
the parent company financial statements have been properly prepared in accordance International accounting 
standards in conformity with the requirements of the Companies Act 2006 and as applied in accordance with the 
provisions of the Companies Act 2006; and   
the financial statements have been prepared in accordance with the requirements of the Companies Act 2006. 

Basis for opinion 

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our 
responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial 
statements section of our report. We are independent of the group and parent company in accordance with the ethical 
requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and 
we have fulfilled our other ethical responsibilities in accordance with these requirements.  We believe that the audit 
evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. 

Key audit matters  

Key audit matters are those matters that, in our professional judgement, were of most significant in our audit of the 
financial statements of the current period and include the most significant addressed risks of material misstatement 
(whether or not due to fraud) we identified, including those which had the greatest effect on: overall audit strategy, the 
allocation of resources in the audit, the directing of efforts of the engagement team. These matters were addressed in the 
context of our audit of the financial statements as a whole and informing our opinion thereon, we do not provide a 
separate opinion on these matters. In addition to the matter described in the Material uncertainty related to going concern 
section, we have determined the matters described below to be the key audit matters to be communicated in our report. 

Revenue recognition 

In our assessment of audit risk, we determined that the existence and timing of revenue recognition give rise to a 
significant risk of material misstatement. The group has a variety of revenue streams including software installation, 
software licences, scientific and software support and consultancy. The risk is that income is overstated through non-
deferral of income which should be deferred as the criteria of income have yet to be met. 

We focused on timing of revenue recognition in accordance with stated accounting policies and its subsequent 
presentation in the statement of comprehensive income. 

Our procedures included:  

Analytical procedures and depth testing on a sample of transactions to confirm the validity of sales recorded and the point 
of transfer of the risks and rewards of ownership through identification of the timing of revenue recognition by sampling a 
number of transactions and contracts throughout the year ensuring they had been accounted for correctly and that 
revenue is complete. 

Gaining an understanding of the systems and procedures implemented to ensure revenue is recognised in the appropriate 
accounting period, testing a sample of entries where necessary. 

Reviewing the recognition and recoverability of trade receivables at the year end to assess the validity of their recognition 
and carrying values as at 31 May 2021. 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

30 

 
 
 
Independent Auditor’s Report to the Members of Feedback plc -
CONTINUED  
Our work did not identify any items that could not be substantiated. 

Intangible assets – capitalised development costs and valuation 

The group holds material intangible assets in relation to patents, customer relationships and software developments. The 
main risk is ensuring that intangible assets are held at the appropriate value and recognition criteria under IAS 38 have 
been met before being capitalised. 

We focused on intangible assets valuation and recognition in accordance with stated accounting policies. 

Our procedures included: 

Reviewing a sample of additions to supporting invoices and documentation received from third parties to ensure intangible 
assets were correctly valued. We carried out audit testing to ensure that amounts capitalised met the recognition criteria 
within the standard and were in accordance with stated accounting policies. We also reviewed whether any impairment 
was required by looking at the progress made in development, discussed recent trials, reviewed update in the 
development phase and reviewed correspondence with potential customers. 

The rationale for recognition of these costs was discussed with management, and the products for which items had been 
capitalised assessed against the recognition criteria of IAS38 by reference to supporting evidence. 

Our application of materiality 

We consider materiality to be the magnitude by which misstatements, including omissions, could influence the economic 
decisions of reasonable knowledgeable users that are taken on the basis of financial statements. Materiality provides a 
basis for determining the nature and extent of our audit procedures.  

We based materiality for the group’s financial statements as a whole on the pre-tax loss for the group and concluded 
materiality to be £74,000. We consider that loss provides us with the most relevant performance measure to stakeholders 
of the entity given the stage of the group’s activity and growth. 

We assessed materiality for the parent company’s financial statements as a whole on the basis of net assets and concluded 
materiality to be £55,500. We consider that for the parent company net assets provides us with the most relevant 
performance measure as the parent company does not generate any revenue, and its role within the group is to bear 
administrative expenses including the costs of any fund raises.  

We apply the concept of materiality both in the planning and performance of the audit, and in evaluating the effects of 
misstatements. 

During the course of the audit we reassessed materiality from planning to reflect the final reported performance of the 
group. There was no change made to our planning materiality. 

An overview of the scope of our audit 

Our group audit was scoped by obtaining an understanding of the group and its environment. We determined materiality 
and assessed the risk of material misstatement in the financial statements. In particular we looked at where the directors 
had made subjective judgements within accounting estimates. We addressed the risk of management override of internal 
controls including whether there was evidence of bias by the directors that represented a risk of material misstatements 
due to fraud.  

Material uncertainty relating to going concern  

We draw attention to note 3 in the financial statements, which indicates that the group will need to raise additional funds 
to continue as a going concern. On 2 November 2021 the company will announce a placing to raise a minimum of £10 
million before expenses, conditional on approval at the forthcoming annual general meeting. The Directors believe that all 
resolutions required to execute the placing and open offer will be successfully approved at the annual general meeting as a 
matter of course, with proceeds to be received shortly thereafter. 

As stated in Note 3, these events or conditions, along with other matters as set forth in Note 3, indicate that a material 
uncertainty exists that may cast significant doubt on the company’s ability to continue as a going concern. Our opinion is 
not modified in respect of this matter. 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

31 

 
 
 
Independent Auditor’s Report to the Members of Feedback plc -
CONTINUED  
In auditing the financial statements, we have concluded that the directors’ use of the going concern basis of accounting in 
the preparation of the financial statements is appropriate. 

Our evaluation of the directors’ assessment of the entity’s ability to continue to adopt the going concern basis of 
accounting included review of the forecasts prepared by management to see whether this will be sufficient to meet their 
requirements for the next 12 months from the date of approval of these financial statements, review of management 
accounts after year end, and an assessment of the proposed placing to raise funds.   

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant 
sections of this report.  

Given the uncertainties noted above we considered going concern to be a Key Audit Matter. We have assessed 
management’s forecasts and underlying assumption. In doing so we considered factors such as historical operating 
expenditure and the group’s ability to raise funding in the future.  

We found our results from the above and the disclosures in the financial statements in respect of the above to be 
appropriate.  

Other information 

The other information comprises the information included in the annual report, other than the financial statements and 
our auditor’s report thereon. The directors are responsible for the other information contained within the annual report. 
Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly 
stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other 
information and, in doing so, consider whether the other information is materially inconsistent with the financial 
statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we 
identify such material inconsistencies or apparent material misstatements, we are required to determine whether this 
gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we 
conclude that there is a material misstatement of this other information, we are required to report that fact. 

We have nothing to report in this regard. 

Opinions on other matters prescribed by the Companies Act 2006 

In our opinion, based on the work undertaken in the course of the audit: 

• 

• 

the information given in the strategic report and the directors’ report for the financial year for which the financial 
statements are prepared is consistent with the financial statements; and 
the strategic report and the directors’ report have been prepared in accordance with applicable legal 
requirements. 

Matters on which we are required to report by exception 

In the light of the knowledge and understanding of the group and the parent company and their environment obtained in 
the course of the audit, we have not identified material misstatements in the strategic report and the directors’ report. 

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to 
report to you if, in our opinion: 

• 

adequate accounting records have not been kept by the parent company, or returns adequate for our audit have 
not been received from branches not visited by us; or 
the parent company financial statements are not in agreement with the accounting records and returns; or 
• 
• 
certain disclosures of directors’ remuneration specified by law are not made; or 
•  we have not received all the information and explanations we require for our audit. 

Responsibilities of directors 

As explained more fully in the directors’ responsibilities statement set out on page 23, the directors are responsible for the 
preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal 
control as the directors determine is necessary to enable the preparation of financial statements that are free from 
material misstatement, whether due to fraud or error. 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

32 

 
 
 
 
Independent Auditor’s Report to the Members of Feedback plc -
CONTINUED  
In preparing the financial statements, the directors are responsible for assessing the group's and the parent company’s 
ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going 
concern basis of accounting unless the directors either intend to liquidate the group or the parent company or to cease 
operations, or have no realistic alternative but to do so. 

Auditor’s responsibilities for the audit of the financial statements 

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from 
material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. 
Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs 
(UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are 
considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic 
decisions of users taken on the basis of these financial statements. 

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line 
with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The 
extent to which our procedures are capable of detecting irregularities, including fraud is detailed below: 

The objectives of our audit in respect of fraud, are; to identify and assess the risks of material misstatement of the financial 
statements due to fraud; to obtain sufficient appropriate audit evidence regarding the assessed risks of material 
misstatement due to fraud, through designing and implementing appropriate responses to those assessed risks; and to 
respond appropriately to instances of fraud or suspected fraud identified during the audit. However, the primary 
responsibility for the prevention and detection of fraud rests with both management and those charged with governance 
of the group. 

 Our approach was as follows: 

•  We considered the nature of the commercial activities undertaken and the business performance for the year 

and held discussions with management.   

•  We obtained an understanding of the legal and regulatory requirements applicable to the company and 

considered that the most significant are the Companies Act 2006, UK financial reporting standards as issued by 
the Financial Reporting Council, UK taxation legislation and rules and regulations as prescribed by the Financial 
Conduct Authority.  

•  We obtained an understanding of how the company complies with these requirements by discussions with 

management and those charged with governance.  

•  We assessed the risk of material misstatement of the financial statements, including the risk of material 

misstatement due to fraud and how it might occur, by holding discussions with management and those charged 
with governance.  

•  We inquired of management and those charged with governance as to any known instances of non-compliance 

or suspected non-compliance with laws and regulations.  

•  We discussed during the audit engagement team briefing regarding how and where fraud might arise in the 

financial statements and any potential indication of fraud.  We remained alert to any indication of fraud or non 
compliance with laws and regulations throughout the audit.  

•  Based on this understanding, we designed specific appropriate audit procedures to identify instances of non-

compliance with laws and regulations. This included making enquiries of management and those charged with 
governance and obtaining additional corroborative evidence as required. 

As part of an audit in accordance with ISAs (UK) we exercise professional judgement and maintain professional scepticism 
throughout the audit. We also: 

• 

Identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, 
design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and 
appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from 
fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, 
misrepresentations, or the override of internal control.  

•  Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are 

appropriate in the circumstances, but not for the purposes of expressing an opinion on the effectiveness of the 
company’s internal control.   

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

33 

 
 
 
 
Independent Auditor’s Report to the Members of Feedback plc -
CONTINUED  

• 

• 

• 

Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and 
related disclosures made by the directors.   
Conclude on the appropriateness of the directors' use of the going concern basis of accounting and, based on the 
audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast 
significant doubt on the company’s ability to continue as a going concern. If we conclude that a material 
uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the 
financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on 
the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may 
cause the company to cease to continue as a going concern.  
Evaluate the overall presentation, structure and content of the financial statements, including the disclosures, 
and whether the financial statements represent the underlying transactions and events in a manner that achieves 
fair presentation. 

We communicate with those charged with governance regarding, among other matters, the planned scope and timing of 
the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our 
audit. 

A further description of our responsibilities is available on the Financial Reporting Council’s website at: 
https://www.frc.org.uk/Our-Work/Audit/Audit-and-assurance/Standards-and-guidance/Standards-and-guidance-for-
auditors/Auditors-responsibilities-for-audit/Description-of-auditors-responsibilities-for-audit.aspx. This description forms 
part of our auditor’s report. 

Use of our report 

This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies 
Act 2006. Our audit work has been undertaken so that we might state to the company’s members those matters we are 
required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not 
accept or assume responsibility to anyone other than the company and the company’s members as a body, for our audit 
work, for this report, or for the opinions we have formed. 

Martin Clapson FCA (Senior Statutory Auditor) 

For and on behalf of  

Price Bailey LLP 

Chartered Accountants 
Statutory Auditors 
Tennyson House 
Cambridge Business Park 
Cambridge 
CB4 0WZ 
Date: 01 November 2021 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

34 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Statement of Comprehensive Income  
for the year ended 31 May 2021 

Revenue 
Cost of sales 

Gross profit 
Other operating expenses 

Operating loss 
Net finance income 

Loss before taxation 
Tax credit 

Loss after tax attributable to the equity 
shareholders of the Company 

Total comprehensive expense for the 
year 

Loss per share (pence) 
Basic and diluted  

                 Note 

4 

5 

6 
7 

9 

 2021 
                   £ 
287,415 
(25,024) 

 2020 
                   £ 
449,983 
(1,866) 

262,391 
(2,322,518) 

448,117 
(1,863,180)        

(2,060,127) 
281 

(1,415,063) 
606 

(2,059,846) 
440,333 

(1,414,457) 
327,000 

(1,619,513) 

(1,087,457) 

(1,619,513) 

(1,087,457) 

11 

(0.16) 

(0.22) 

The notes on pages 41 to 59 form part of these financial statements

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

35 

 
 
 
 
 
 
 
                  
              
             
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement of Changes in Equity 
for the year ended 31 May 2021 

GROUP 

At 31 May 2019 

Share 
Capital 
£ 
933,209 

Share 
Premium 
£ 
3,776,854 

Capital 
Reserve 
£ 
299,900 

Retained 
Earnings 
£ 
(4,115,649) 

Translation 
Reserve 
£ 
(209,996) 

Share option 
Reserve 
£ 
261,300 

Total 

£ 
945,618 

Total comprehensive loss for 
the year  

- 

- 

New shares issued 
Costs of new shares issued 
Share options lapsed 
Share-based payments 
Total transactions with owners 

416,667 
- 
- 
- 
416,667 

1,583,333 
(138,905) 
- 
- 
1,444,428 

- 

- 
- 
- 
- 
- 

(1,087,457) 

(1,087,457) 

- 
- 
92,141 
- 
92,141 

- 
- 
- 
- 
- 

- 
- 
(92,141) 
50,000 
(42,141) 

2,000,000 
(138,905) 
- 
50,000 
1,911,095 

At 31 May 2020 

1,349,876 

5,221,282 

299,900 

(5,110,965) 

(209,996) 

219,159 

1,769,256 

Total comprehensive loss for 
the year 

- 

- 

New Shares issue 
Costs of new shares issued  
Share-based payments 
Total transactions with owners 

1,317,454 
- 
- 
1,317,454 

3,952,363 
(313,566) 
- 
3,638,797 

- 

- 
- 
- 
- 

(1,619,513) 

- 
- 
- 
- 

- 

- 
- 
- 
- 

- 

(1,619,513) 

- 
- 
162,615 
162,615 

5,269,817 
(313,566) 
162,615 
5,118,866 

At 31 May 2021 

2,667,330 

8,860,079 

299,900 

(6,730,478) 

(209,996) 

381,774 

5,268,609 

COMPANY 

At 31 May 2019 

Total comprehensive loss for 
the year 

New shares issued 
Costs of new shares issued  
Share options lapsed 
Share-based payments 
Total transactions with owners 

Share 
Capital 
£ 
933,209 

Share 
Premium 
£ 
3,776,854 

Retained 
Earnings 
£ 
(4,515,814) 

Share option 
Reserve 
£ 
223,159 

Total 

£ 
417,408 

- 

- 

(1,956,671) 

- 

(1,956,671) 

416,667 
- 

1,583,333 
(138,905) 

416,667 

- 
1,444,428 

- 
- 
54,000 

54,000 

- 
- 
(54,000) 
50,000 
(4,000) 

2,000,000 
(138,905) 
- 
50,000 
1,911,095 

At 31 May 2020 

1,349,876 

5,221,282 

(6,418,485) 

219,159 

371,832 

Total comprehensive loss for 
the year 

New shares issued 
Costs of new shares issued 
Share-based payments 
Total transactions with owners 

- 

- 

(437,373) 

- 

(437,373) 

1,317,454 
- 
- 
1,317,454 

3,952,363 
(313,566) 

3,638,797 

- 
- 

- 

- 
- 
162,615 
162,615 

5,269,817 
(313,566) 
162,615 
5,118,866 

At 31 May 2021 

2,667,330 

8,860,079 

(6,855,858) 

381,774 

5,053,325 

The notes on pages 41 to 59 form part of these financial statements 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

36 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Balance Sheet 
for the year ended 31 May 2021 

Notes 

Assets 
Non-current assets 
Property, plant and equipment 
Intangible assets 

Current assets 
Trade and other receivables 
Corporation tax receivable 
Cash and cash equivalents 

Total assets 

Equity 
Capital and reserves attributable to the 
Company’s equity shareholders 
Called up share capital 
Share premium account 
Capital reserve 
Translation reserve 
Share option expense reserve 
Retained earnings 
Total equity 

Liabilities 
Current liabilities 
Trade and other payables 

Non-current liabilities 
Contract liabilities 

Total liabilities 

Total equity and liabilities 

13 
14 

15 

18 
18 
18 
18 
18 
18 

16 

16 

2021 
£ 

13,773 
2,681,641 
2,695,414 

138,042 
767,120 
2,220,862 
3,126,024 

2020 

£ 

11,830 
1,296,784 
1,308,614 

129,877 
326,787 
732,650 
1,189,314 

5,821,438 

2,497,928 

2,667,330 
8,860,079 
299,900 
(209,996) 
381,774 
(6,730,478) 
5,268,609 

1,349,876 
5,221,282 
299,900 
(209,996) 
219,159 
(5,110,965) 
1,769,256 

548,836 
548,836 

718,788 
718,788 

3,993 
3,993 

9,884 
9,884 

552,829 

728,672 

5,821,438 

2,497,928 

The financial statements were approved and authorised for issue by the Board of Directors on 01 November 2021 
and were signed below on its behalf by: 

Prof Rory Shaw 
Chairman 

Feedback PLC 

The notes on pages 41 to 59 form part of these financial statements

Annual report and accounts for the year ended 31 May 2021 

37 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company Balance Sheet 
for the year ended 31 May 2021 

Notes 

Assets 
Non-current assets 
Investments 

Current assets 
Other receivables 
Loans to subsidiary companies 
Cash and cash equivalents 

Total assets 

Equity 
Capital and reserves attributable to the 
Company’s equity shareholders 
Called up share capital 
Share premium account 
Share option expense reserve 
Retained earnings 
Total equity 

Liabilities 
Current liabilities 
Trade and other payables 
Total liabilities 

Total equity and liabilities 

12 

15 

18 
18 
18 
18 

16 

2021 
£ 

- 
- 

2020 
£ 

- 
- 

99,906 
2,998,240 
2,020,688 
5,118,834 

27,538 
- 
             473,809 
501,347 

5,118,834 

501,347 

2,667,330 
8,860,079 
381,774 
(6,855,858) 
5,053,325 

1,349,876 
          5,221,282 
219,159 
     (6,418,485) 
371,832 

65,509 
65,509 

5,118,834 

129,515 
129,515 

501,347 

The Company’s loss for the year was £437,373 (2020: £1,906,671) 

The financial statements were approved and authorised for issue by the Board of Directors on 01 November 2021 
and were signed below on its behalf by: 

Prof R Shaw 
Chairman 

The notes on pages 41 to 59 form part of these financial statements (company registration number 00598696)

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

38 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Cash Flow Statement 
for the year ended 31 May 2021 

Cash flows from operating activities 
Loss before tax 
Adjustments for: 

Net finance income 
Depreciation and amortisation 
Share based payment expense 
Decrease/(Increase) in trade receivables 
Decrease in other receivables 
Increase in trade payables 
Increase/(Decrease) in other payables 
Corporation tax received 
Total adjustments 

2021 
£ 

2020 
£ 

(2,059,846) 

(1,414,457) 

(281) 
48,755 
162,615 
72,614 
(80,779)  
77,915 
(253,759) 
- 
27,080 

(606) 
30,277 
50,000 
103,063 
11,921 
88,886 
95,258 
249,011 
627,810 

Net cash used in operating activities 

(2,032,766) 

(786,647) 

Cash flows from investing activities 
Purchase of tangible fixed assets 
Purchase of intangible assets 
Net finance income received 

Net cash used in investing activities 

Cash flows from financing activities 
Net proceeds of share issue 

Net cash generated from financing activities 

Net increase/(decrease) in cash and cash equivalents 
Cash and cash equivalents at beginning of year 

Cash and cash equivalents at end of year 

(16,083) 
(1,419,472) 
281 

(1,435,274) 

4,956,252 

4,956,252 

1,488,212 
732,650 

2,220,862 

The notes on pages 41 to 59 form part of these financial statements

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

(7,189) 
(875,950) 
606 

(882,533) 

1,861,095 

1,861,095 

191,915 
540,735 

732,650 

39 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company Cash Flow Statement 
for the year ended 31 May 2021 

Cash flows from operating activities 
Loss before tax 
Adjustments for: 
Net finance income 
Provision against intercompany receivable 
Share based payment expense 
Increase in other receivables 
Decrease in trade payables  
Decrease/ (Increase) in other payables 
Total adjustments 

Net cash used in operating activities 

Cash flows from investing activities 

Loans to subsidiary companies 
Net finance income 
Net cash generated from investing activities 

Cash flows from financing activities 

Net proceeds of share issue 
Net cash generated from financing activities 

Net increase in cash and cash equivalents 
Cash and cash equivalents at beginning of year 

Cash and cash equivalents at end of year 

2021 
£ 

(437,373) 

(281) 
59,913 
102,702 
(72,367) 
(19,709) 
(44,299) 
25,959 

(411,414) 

(2,998,240) 
281 
(2,997,959) 

4,956,252 
4,956,252 

1,546,879 
473,809 

2,020,688 

2020 
£ 

(1,906,671) 

(606) 
1,267,998 
(8,000) 
(1,266,405) 
5,619 
59,476 
58,082 

(1,840,589) 

- 
606 
606 

1,861,095 
1,861,095 

21,112 
452,697 

473,809 

The notes on pages 41 to 59 form part of these financial statements

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

40 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements 

1.  General information  

The Company is a public limited company limited by shares, domiciled in the United Kingdom and incorporated 
under registered number 00598696 in England and Wales. The Company’s registered office is Health Foundry, 
Canterbury House, 1 Royal Street, London SE1 7LL. 

The Company is quoted on AIM, a market operated by the London Stock Exchange. These Financial Statements 
were authorised for issue by the Board of Directors on 01 November 2021. 

2.  Adoption of the new and revised International Financial Reporting Standards  

The Company has adopted all of the new or amended Accounting Standards and Interpretations issued by the 
International Accounting Standards Board (IASB) that are mandatory for the current reporting period.  

The following new and revised Standards and Interpretations are relevant to the company, but the Company has 
not early adopted these new standards. The Directors do not anticipate that the adoption of these standards will 
have a material impact on the reported results of the Company:  

- 

- 

- 

- 
- 

- 

IAS  1  amendment  —  Presentation  of  Financial  Statements  -  Disclosure  of  Accounting  Policies 
(Amendments to IAS 1 and IFRS Practice Statement 2) 
IAS 8  amendment  — Accounting  Policies,  Changes  in Accounting Estimates  and  Errors  -  Definition of 
Accounting Estimates 
IAS 12 amended — Income Taxes - Deferred Tax related to Assets and Liabilities arising from a Single 
Transaction. 
IAS 16 amended — Property, Plant and Equipment – Proceeds before Intended Use 
IAS 37 amended — Provisions, Contingent Liabilities and Contingent Assets - Onerous Contracts—Cost 
of Fulfilling a Contract 
IFRS 3 amended — Business Combinations - Updating a Reference to the Conceptual Framework 

3.  Significant accounting policies  

(a)  Basis of preparation 

These  financial  statements  have  been  prepared  in  accordance  with  international  accounting  standards  in 
conformity with the requirements of the Companies Act 2006. The policies set out below have been consistently 
applied to all the years presented.  

No separate income statement is presented for the parent Company as provided by Section 408, Companies Act 
2006. 

(b)  Basis of consolidation 

The  Group  financial  statements  consolidate  the  financial  statements  of  Feedback  plc  and  its  subsidiaries  (the 
“Group”) for the years ended 31 May 2021 and 2020 using the acquisition method. 

The financial statements of subsidiaries are prepared for the same reporting year as the parent company, using 
consistent accounting policies.  All inter-company balances and transactions, including unrealised profits arising 
from them, are eliminated.  Subsidiaries are fully consolidated from the date on which control is transferred to 
the  Group  and  cease  to  be  consolidated  from  the  date  on  which  control  is  transferred  out  of  the  Group. 
Investments in subsidiary companies are held at cost less impairment. 

(c)  Going Concern 

The Group held £2,220,862 of cash and cash equivalents at 31st May 2021. However, it incurred a net loss of 
£1,619,513 and had a net cash outflow of £2,032,766 from operating activities for the year, which are matters 
which may indicate a material uncertainty about the Group’s ability to continue as a going concern. However, on 
2 November 2021, the Company announced an accelerated bookbuild to raise a minimum of £10 million (before 
expenses) with closing of the placing expected on the same day. Subject to closing, the placing is conditional on 
shareholder approval at the forthcoming Annual General Meeting. Prior to announcement, having made relevant 
enquiries, the Directors were satisfied that the Company’s brokers had received sufficient non-binding indications 
for the placing to provide the Company with adequate cash resources for at least the next twelve months to 
November 2022. The Directors believe that all resolutions required to execute the placing will be successfully 
approved at the annual general meeting as a matter of course, with proceeds to be received shortly thereafter. 
The Directors updated and reviewed the Group’s business plan and  

41 

 
 
 
 
 
 
Notes to the Financial Statements (continued) 

(c) Going Concern - continued 

cash flow forecasts on the basis that the placing is approved at the annual general meeting. These cash resources 
will be used to provide working capital, enable continued product development and international expansion.  If 
further  resources  are  required,  the  directors  consider,  that  although  future  equity  fundraising  can  never  be 
guaranteed, the group’s recent history of successful fundraising means it likely that the group will be able to raise 
further finance through future equity issues. Accordingly, the Directors believe that the Group and Company are 
a going concern and have therefore prepared the financial statements on a going concern basis. 

(d)  Intangible assets 

Intangible  assets  are  carried  at  cost  less  accumulated  amortisation  and  accumulated  impairment  losses.  An 
intangible asset acquired as part of a business combination is recognised outside goodwill if the asset is separable 
or arises from contractual or other legal rights and its fair value can be reliably measured. 

The significant intangible asset cost related to external software development of products which are integral to 
the trade of the Group’s medical imaging products.  

Amortisation and impairment charges are recognised in other operating expenses in the income and expenditure 
account. Internal development costs are not capitalised but written off during the year in which the expenditure 
is incurred. 

The carrying value of intangible assets which are not yet being amortised because they are not yet available for 
use  are  reviewed  for  impairment  annually.  The  carrying  value  of  intangible  assets  which  are  currently  being 
amortised are reviewed for impairment when there is an indication that they may be impaired.  Impairment losses 
are recognised in other operating expenses in the income and expenditure account.  

Costs incurred on development projects (relating to the design and testing of new or improved products) are 
recognised as intangible assets when it is probable that the project will be a success, considering its commercial 
and  technological  feasibility,  and  costs  can  be  measured  reliably.  Only  external  software  development 
expenditure is capitalised. Internal research expenditure is written off in the year in which it is incurred. Other 
development expenditure is recognised as an expense as incurred. Intangible assets that have a finite useful life 
and that have been capitalised are amortised on a straight line basis as follows: 

Intangible asset 

Useful economic life 

Intellectual Property  
Customer relationships 
Software development 

5 years 
4 years 
5 years 

Intellectual Property primarily relates to patent and trademark application costs. Software development costs 
capitalised in the year relate to products and product improvements which are yet to be ready for use. They are 
not yet amortised. 

(e)  Valuation of Investments 

Investments held as non-current assets are stated at cost less provision for impairment. 

(f)  Cash and cash equivalents 

Cash and cash equivalents include cash in hand, deposits held at call with banks, other short-term highly liquid 
investments with original maturities of three months or less, and bank overdrafts. When used, bank overdrafts 
are shown within borrowings in current liabilities on the balance sheet. 

(g)  Goodwill 

Business combinations on or after 1 April 2006 are accounted for under IFRS 3 using the acquisition method. Any 
excess  of  the cost  of  business  combinations  over  the  Group’s  interest in  the  net  fair  value  of  the  identifiable 
assets, liabilities and contingent liabilities is recognised in the balance sheet as goodwill and is not amortised.  

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

42 

 
 
 
 
 
 
 
Notes to the Financial Statements (continued) 

(g) Goodwill - continued 

After initial recognition, goodwill is not amortised but is stated at cost less accumulated impairment loss, with 
the  carrying  value  being  reviewed  for  impairment,  at  least  annually  and  whenever  events  or  changes  in 
circumstance indicate that the carrying value may be impaired. 

For the purposes of impairment testing, goodwill is allocated to the related cash generating units monitored by 
management.  Where  the  recoverable  amount  of  the  cash  generating  unit  is  less  than  its  carrying  amount, 
including goodwill, an impairment loss is recognised in the statement of comprehensive income. 

(h)  Property, plant and equipment 

All property, plant and equipment is stated at historical cost less depreciation. Depreciation on other assets is 
provided on cost or valuation less estimated residual value in equal annual instalments over the estimated lives 
of the assets. The rates of depreciation are as follows: 

Computer and office equipment 

10 – 50% p.a. 

Gains  and  losses  on  disposals  are  determined  by  comparing  the  proceeds  with  the  carrying  amount  and  are 
recognised in the income statement.  

(i)  Foreign currency 

Transactions denominated in foreign currencies are translated into sterling at the rates ruling at the date of the 
transactions.  Monetary  assets  and  liabilities  denominated  in  foreign  currencies  at  the  balance  sheet  date  are 
translated at the rates ruling at that date. These translation differences are dealt with in the income statement.  

(j)  Revenue recognition 

Sales  transactions  include  software  installation,  software  licenses,  scientific  and  software  support  and 
consultancy.    Revenue  is  measured  at  the  fair  value  of  the  contractually  agreed  consideration  received  or 
receivable and represents amounts receivable for services provided in the normal course of business, net of VAT. 
The Group recognises revenue when the amount of revenue can be reliably measured; when it is probable that 
future  economic  benefits  will  flow  to  the  entity;  and  when  specific  criteria  have  been  met  for  each  of  the 
company’s  activities,  as  described  below.  The  sales  invoice  is  raised  when  the  customer’s  purchase  order  is 
received, and the debt is typically payable within 30-60 days of the invoice date. In practice the debt is paid when 
the software installation has been completed. There are no obligations for returns, refunds or warranties.   

Revenue relating to software consultancy and similar services is recognised as the services are performed and 
completed. The invoice is recognised on a linear basis over the duration of the contract. 

Revenue relating to the sale of software licences or associated support services is recognised over the contractual 
period to which the licence relates or the duration of the support contract. 

Revenue recognised from the sale of TexRAD software and related scientific support services are recognised over 
the estimated duration of the Group’s involvement in a customer’s project which is considered to represent its 
performance obligation.  There are no explicit performance obligations as such but a clear understanding that the 
Group will provide the support required as agreed when the sale was made. 

The  difference  between  the  amount  of  revenue  from  contracts  with  customers  recognised  and  the  amount 
invoiced on a particular contract is included in the statement of financial position as contract liabilities. Normally, 
the full contract value is invoiced when the customer’s purchase order is received. Cash payments received as a 
result of this advance billing are not representative of revenue earned on the contract as revenues are recognised 
over  the  duration  of  the  contract  (typically  twelve  months).  Contract  liabilities  which  are  expected  to  be 
recognised within one year are included within current liabilities. Contract liabilities which are expected to be 
recognised after one year are included within non-current liabilities. 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

43 

 
 
 
 
 
 
 
 
 
Notes to the Financial Statements (continued) 

(k)   Pension Costs 

The Group operated a defined contribution pension scheme during the year. The pension charge represents the 
amounts payable by the Group to the scheme in respect of that year.  

(l)  Taxation 

The tax credit represents the sum of the current tax credit and deferred tax credit. 

The  tax  currently  payable  is  based  on  taxable  profit  for  the  period.  Taxable  profit  differs  from  net  profit  as 
reported in the income statement because it excludes items of income or expense that are taxable or deductible 
in other years and it further excludes items that are never taxable or deductible. The Group’s liability for current 
tax is calculated by using tax rates that have been enacted or substantively enacted by the balance sheet date. 

Deferred tax is the tax expected to be payable or recoverable on differences between the carrying amount of 
assets  and  liabilities  in  the  financial  statements  and  the  corresponding  tax  bases  used  in  the  computation  of 
taxable profit, and is accounted for using the balance sheet liability method. Deferred tax liabilities are recognised 
for all taxable temporary differences and deferred tax assets are recognised to the extent that it is probable that 
taxable profits will be available against which deductible temporary differences can be utilised. Such assets and 
liabilities are not recognised if the temporary difference arises from the initial recognition of goodwill or from the 
initial recognition (other  than  in a business  combination)  of other  assets  and  liabilities in  a  transaction  which 
affects neither the tax profit nor the accounting profit. 

Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries, 
except where the Group is able to control the reversal of the temporary difference and it is probable that the 
temporary difference will not reverse in the foreseeable future. Deferred tax is calculated at the tax rates that 
are expected to apply to the period when the asset is realised or the liability is settled based upon tax rates that 
have been enacted or substantively enacted by the balance sheet date. Deferred tax is charged or credited in the 
income  statement,  except  when  it  relates  to  items  credited  or  charged  directly  to  equity,  in  which  case  the 
deferred tax is also dealt with in equity. 

(m)  Financial instruments 

Financial assets 

Financial assets are measured at amortised cost, fair value through other comprehensive income (FVTOCI) or fair 
value through profit or loss (FVTPL). The measurement basis is determined by reference to both the business 
model for managing the financial asset and the contractual cash flow characteristics of the financial asset. The 
group’s financial assets comprise of trade and other receivables and cash and cash equivalents.  

Trade receivables 

Trade receivables are measured at amortised cost and are carried at the original invoice amount less allowances 
for  expected  credit  losses.    Expected  credit  losses  are  calculated  in  accordance  with  the  simplified  approach 
permitted  by  IFRS  9,  using  a  provision  matrix  applying  lifetime  historical  credit  loss  experience  to  the  trade 
receivables. The expected credit loss rate varies depending on whether, and the extent to which, settlement of 
the trade receivables is overdue and it is also adjusted as appropriate to reflect current economic conditions and 
estimates of future conditions. For the purposes of determining credit loss rates, customers are classified into 
groupings  that  have  similar  loss  patterns.  The  key  drivers  of  the  loss  rate  are  the  aging  of  the  debtor,  the 
geographic location and the company sector (public vs private). When a trade receivable is determined to have 
no reasonable expectation of recovery it is written off, firstly against any expected credit loss allowance available 
and then to the income statement. For trade receivables, which are reported net, such provisions are recorded 
in a separate provision account with the loss being recognised in the consolidated statement of comprehensive 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

44 

 
 
 
Notes to the Financial Statements (continued) 

income  Subsequent  recoveries  of  amounts  previously  provided  for  or  written  off  are  credited  to  the  income 
statement.  

Cash and cash equivalents  

Cash and cash equivalents comprise cash at hand and deposits with maturities of three months or less.  

Financial liabilities  

The  Group’s  financial  liabilities  consist  of  trade  payables  and  other  financial  liabilities.  Financial  liabilities  are 
classified as measured at amortised cost or FVTPL. A financial liability is classified as FVTPL if it is held-for trading, 
it  is  a  derivative  or  it  is  designated  as  such  on  initial  recognition.  Other  financial  liabilities  are  subsequently 
measured at amortised cost using the effective interest method. Interest expense is recognised in profit or loss. 

(n)  Employee share options and warrants 

The Group has applied the requirements of IFRS 2 Share-based Payment.  

The  Group  has  issued  equity-settled  share-based  payment  transactions  to  certain  employees  and  previously 
issued warrants to the vendors of the acquired subsidiary, TexRAD Limited. Equity-settled share-based payment 
transactions are measured at fair value at the date of grant. The fair value determined at the grant date of equity-
settled share-based payments is expensed on a straight-line basis over the vesting period, based on the Group’s 
estimate of shares that will eventually vest. Fair value is measured by use of the Black Scholes option pricing 
model. The expected life used in the model has been adjusted, based on management’s best estimate, for the 
effect of non-transferability, exercise restrictions, and behavioural considerations. 

(o)  Key areas of judgement 

The preparation of financial statements requires the Board of Directors to make estimates and judgments that 
affect reported amounts of assets, liabilities, revenues and expenses. These estimates and judgements are based 
on historical experience and various other assumptions that management and the Board of Directors believe are 
reasonable under the circumstances, the results of which form the basis for making judgments about the carrying 
value of assets and liabilities that are not readily apparent from other sources. The key areas of judgement are: 

• 

• 

Intangible  assets  –  Patent  and  trademark  applications  are  included  at  cost  less  amortisation  and 
impairment. Other intangible assets including development costs are recognised only when it is probable 
that a project will be a success. There is a risk therefore that a project previously assessed as likely to be 
successful fails to reach the desired level of commercial or technological feasibility. Where there is no 
probable  income  to  be  generated  from  these  assets  an  estimation  of  the  carrying  value  and  the 
impairment of the intangible assets and development costs, including goodwill, has been made.  

Fair value measurement – share options and warrants issued included in the Group’s and Company’s 
financial statements require measurement at fair value. The calculation of fair values requires the use of 
estimates and judgements. 

•  Revenue recognition-revenue on the sale of TexRAD software and provision of related scientific support 
services is recognised over the expected duration of the group’s involvement in customer’s projects as 
the  group’s  staff  contribute  significant  support,  analysis  and  input  to  those  customers  using  TexRAD 
software for research purposes. Judgement based on past experience is used to determine the expected 
duration of involvement over which income should be deferred and recognised however the duration of 
the group’s involvement may vary from expectations.   

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

45 

 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements (continued) 

4.  Segmental reporting  

The Directors have determined that the operating segments based on the management reports which are used 
to make strategic decisions are medical imaging and head office. The trading activities of the Company solely 
relate to Medical Imaging and the Head Office covers the costs of running the parent company, Feedback PLC.  

Year ended 31 May 2021 

Revenue 
External 
Expenditure 
External (excluding depreciation and amortisation) 
Depreciation and amortisation 
Loss before tax 

Medical Imaging 
£ 

Head Office  
£ 

Total 
£ 

287,415 

- 

287,415 

(1,546,183) 
(48,755) 
(1,307,523) 

(752,323) 
- 
(752,323) 

(2,298,506) 
(48,755) 
(2,059,846) 

Balance sheet 
External Assets 
External Liabilities 

3,700,845 
(487,308) 
3,213,537 

2,120,593 
(65,521) 
2,055,072 

5,821,438 
(552,829) 
5,268,609 

Capital expenditure (all located in the UK) 

(1,435,554) 

- 

(1,435,554) 

Year ended 31 May 2020 

Medical Imaging 

Head Office 

Revenue 
External 
Expenditure 
External 

Loss before tax 

Balance sheet 
External Assets 
External Liabilities 

Capital expenditure (all located in the 
UK) 

£ 

449,983 

£ 

- 

Total 

£ 

449,983 

(1,233,767) 

(630,673) 

(1,864,440) 

(783,784) 

(630,673) 

(1,414,457) 

1,996,581 
(599,157) 
1,397,424 

501,347 
(129,515) 
371,832 

2,497,928 
(728,672) 
1,769,256 

           883,139 

- 

883,139 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

46 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements (continued) 

4.  Segmental Reporting (continued) 

Reported segments’ assets are reconciled to total assets as follows: 

External revenue by 
location of customer 

Non-current assets by 
location of assets 

Total liabilities 
location of assets 

2021 
£ 

2020 
£ 

2021 
£ 

2020 
£ 

2021 
£ 

2020 
£ 

United Kingdom 
Europe 
Rest of the world 
Total 

217,394 
5,364 
64,657 
287,415 

229,073 
       57,073 
163,837 
449,983 

2,695,414 
- 
- 
2,695,414 

1,308,614 
- 
- 
1,308,614 

  552,829 
 -  
 -  
552,829 

   728,672  
 -  
 -  
   728,672  

£227,000 of revenue recognised in the current year was recorded in contract liabilities in the prior year. 

Major customers 

During  the  year  ended  31  May  2021,  the  Group  generated  £153,000  (2020:  £172,000)  of  revenue  from  one 
customer in the United Kingdom, which is equal to 53% (2020: 35%) of total Group revenues in the year. 

5. 

Other operating expenses  

Administrative costs: 
Employment and other costs  
Amortisation and depreciation costs 

6. 

Operating loss  

This is stated after charging 
Depreciation and amortisation 
   Owned assets 
   Amortisation of intangible assets 
Provision for doubtful debts 
Foreign exchange differences 
Auditors’ remuneration 
   Audit of parent company and group financial statements 
   Audit of subsidiaries 

7. 

Net finance income  

Interest received 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

2021 
£ 

2020 
£ 

2,273,763 
48,755 
2,322,518 

1,832,987 
30,193 
1,863,180 

2021 
£ 

2020 
£ 

14,140 
34,615 
266 
24,573 

10,000 
6,800 

1,530 
28,663 
28,000 
14,646 

10,000 
7,000 

2021 
£ 
281 
281 

2020 
£ 
606 
606 

47 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements (continued) 

8. 

Directors and employees  

Number of employees 
Selling and distribution 
Administration 
Research and development 

Staff costs 
Wages and salaries 
Social security costs 
Payments to defined contribution pension 
scheme 
Share based payment expense 

2021 
Average 

2020 
Average 

1 
11 
6 
18 

2 
4 
6 
12 

2021 
£ 

2020 
£ 

1,033,975 
121,736 
108,796 

882,197 
95,085 
81,499 

162,615 
1,427,122 

50,000 
1,108,781 

The value of all elements of remuneration received by each Director in the year was as follows: 

Year ended 31 May 2021: 

Salary 

Fees 

Pension 

Executive Directors 
T Oakley (including £30,000 performance bonus) 
L Melvin  

Non-Executive Directors       
R Shaw  
T Irish(1) 
S Sturge 
A Denning  
P Prince (appointed 15 July 2020)(2) 
Total 

£ 

168,334 
59,280 

£ 

- 
- 

- 

5,000 

- 
- 
25,000 
- 
252,614 

25,000 
- 
- 
21,875 
51,875 

£ 

- 
6,672 

- 

- 
- 
- 
- 
6,672 

Benefits 
in Kind 
£ 

- 
825 

- 

- 
- 
- 
- 
825 

Total 

£ 

168,334 
66,777 

5,000 

25,000 
- 
25,000 
21,875 
311,986 

1. 
2. 

T Irish was paid consultancy fees through an agreement with Pembrokeshire Retreats Limited. 
P Prince was paid consultancy fees through an agreement with NAM Financial. 

During the year, retirement benefits under money purchase pension schemes were accruing to 1 director (2020: 
1) 

The value of all elements of remuneration received by each Director in the prior year was as follows: 

Year ended 31 May 2020 

Salary 

Fees 

Pension 

£ 

£ 

£ 

Executive Directors 
T Oakley (including £40,000 performance bonus) 
L Melvin  
A Riddell (1 June 2019 - 29 August 2019)(1)                                                                         

170,000 
59,240 
- 

- 
- 
8,500 

- 
6,671 
- 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

Benefits 
in Kind 
£ 

Total 

£ 

- 
711 
- 

170,000 
66,622 
8,500 

48 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements (continued) 

8. 

Directors and employees (continued) 

30,000 

Non-Executive Directors       
- 
R Shaw (appointed 29 August 2019)                                                                             
T Irish(2) 
- 
- 
S Sturge 
- 
A Riddell (29 August - 18 November 
2019)(1)                                                 
A Denning (appointed 3 February 2020) 
Total 

25,000 
- 
10,168 

8,333 
52,001 

- 
6,671 

259,240 

- 
- 
- 

- 

- 

- 
- 
- 

30,000 

25,000 
- 
10,168 

- 
       711 

8,333 
318,623 

1. 
2. 

A Riddell was paid consultancy fees through an agreement with AJR & Associates limited.       
T Irish was paid consultancy fees through an agreement with Pembrokeshire Retreats Limited.                     

During the year, retirement benefits under money purchase pension schemes were accruing to 1 director 
(2019: 2) 

The following share options were outstanding as at 31 May 2021 for the Directors. Further information is 
provided in Note 18. 

R Shaw 
L Melvin  
T. Oakley  
S Sturge                                                              

9. 

Taxation on loss  

(a) 

The tax credit for the year: 
UK Corporation tax 

Current tax credit 
Adjustments in respect of prior periods 

(b) 

Tax reconciliation 
Loss before tax 

Loss at the standard rate of corporation tax in the UK of 
19% (2018 – 19%) 
Effects of: 
Fixed asset differences 
Expenses non-deductible for tax purposes 
Other permanent differences 
Additional deduction for R&D expenditure 
Surrender of tax losses for R & D tax credit refund 
Adjustments to tax charge in respect of previous periods 
Deferred tax not recognised 
Adjusting opening and closing deferred tax to average 
rate 
Tax charge for the year 

2021 
Number 

2020 
Number 

7,800,000 
4,300,000 
22,830,829 
2,500,000 

7,800,000 
4,300,000 
9,332,081 
2.500,000 

2021 
£ 

2020 
£ 

(439,589) 

(327,000) 

(439,589) 
(744) 
(440,333) 

(327,000) 
- 
(327,000) 

(2,059,846) 

(1,414,457) 

(391,371) 

(268,747) 

(5,872) 
37,558 
118 
(325,572) 
136,424 
(744) 
332,069 
(222,943) 

- 
8,916 
- 
(242,737) 
102,458 
- 
128,605 
(55,495) 

(440,333) 

(327,000) 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

49 

 
 
 
 
 
 
 
 
 
 
 
 
 
                                                                                                                                                                                
 
 
 
 
                                                                                
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements (continued) 

9. 

Taxation on loss (continued) 

(c) 

Factors which may affect future tax charges 
In view of the tax losses carried forward there is a deferred tax amount of approximately £928,928 
(2020: £596,000) which has not been recognised in these Financial Statements. This contingent 
asset will be realised when the Group makes sufficient taxable profits in the relevant company. 

(d)  Deferred tax – company 

In view of the tax losses carried forward there is a deferred tax amount of approximately £838,906 
(2020: £584,000) which has not been recognised in these Financial Statements. This contingent 
asset will be realised when the Company makes sufficient taxable profits. 

10. 

Results of Feedback Plc  

As  permitted  by  Section  408  of  the  Companies  Act  2006,  the  income  and  expenditure  account  of  the  parent 
company  is  not  presented  as  part  of  these  financial  statements.  The  Company’s  loss  for  the  financial  year  is 
£437,373 (2020: £1,906,671) 

11. 

Loss per share 

. 

Basic loss per share is calculated by reference to the loss on ordinary activities after taxation of £1,619,513 (2020: 
£1,087,457) and on the weighted average of 1,023,499,123 (2020: 498,854,027) shares in issue. 

Net loss attributable to ordinary 
equity holders  

Weighted average number of ordinary 
shares for basic earnings per share 
Effect of dilution: 
Share Options 

       Warrants 
Weighted average number of 
ordinary shares adjusted for the 
effect of dilution 

Loss per share (pence) 

Basic 
Diluted 

2021 

£ 

2020 

£ 

(1,619,513) 

(1,087,457) 

2021 

2020 

1,023,499,123 

498,854,027 

- 
- 
1,023,499,123 

- 
- 
498,854,027 

(0.16) 
(0.16) 

(0.22) 
(0.22) 

There is no dilutive effect of the share options and warrants as the dilution would be negative.  

12. 

Investments  

Company 
Cost 

Share in 
Group 
undertakings 
£ 

Shares in   
joint venture 

Total 

£ 

£ 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

50 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements (continued) 

12. 

Investments (continued) 

At 31 May 2019 
Addition (see note below)  

  At 31 May 2020 

2,334,455 
46,000 
2,380,455 

1,000 
- 
1,000 

2,335,455 
46,000 
2,381,455 

Addition (see note below) 

59,913 

- 

59,913 

As at 31 May 2021 

2,440,368 

1,000 

2,441,368 

Provision for impairment 

At 31 May 2019 

2,334,455 

1,000 

2,334,455 

Additional impairment included in operating expenses 
(see note below)  

46,000 

46,000 

At 31 May 2020 

2,380,455 

1,000 

2,381,455 

Additional impairment included in operating expenses 
(see note below)  
At 31 May 2021 

59,913 
2,440,368 

- 
1,000 

59,913 
2,441,368 

Net Book Value 
At 31 May 2021 

At 31 May 2020 

All of the above investments are unlisted 

- 

- 

- 

- 

- 

- 

The directors have made full provision against the cost of investment in the subsidiaries due to the net liabilities 
shown in the subsidiary financial statements. The additions in the current and prior year are related to options in 
Feedback Medical Limited which would be satisfied with Feedback Plc shares if/when they are exercised 

Particulars of principal subsidiary companies during the year, all the shares of which being beneficially held by 
Feedback Plc, were as follows: 

Company 

Activity 

Country of 
incorporation and 
operation 

Proportion of Shares held  

Feedback Black Box 
Company Limited 

Dormant 

England 

Brickshield Limited 

Dormant 

England 

Bleepa Limited 

Dormant 

England 

Feedback Medical 
Limited 

Medical Imaging 

England 

100% 
Ordinary £1 

100% 
Ordinary £1 

100% 
Ordinary £2 

100% 
A Ordinary £1 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

51 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements (continued) 

12. 

Investments (continued) 

TexRAD Limited 

Medical Imaging 

England 

100% B Ordinary 1p 

100% 
Ordinary 1p 

TexRAD Limited is owned 100% by virtue of a direct holding by Feedback plc of 91% and an indirect holding 
via Feedback Medical Ltd of 9%. 

All the subsidiary companies have been included in these consolidated financial statements. Each subsidiary’s 
registered office is Health Foundry, Canterbury House, 1 Royal Street, London SE1 7LL. 

13. 

Property, plant and equipment  

Group 

Cost  
At 31 May 2019 
Additions  

At 31 May 2020 
Additions 

As 31 May 2021 

Depreciation 
At 31 May 2019 

Charge for the year 

At 31 May 2020 

Charge for the year 

At 31 May 2021 

Net Book Value 
At 31 May 2021 

At 31 May 2020 

Computer 
Equipment 
£ 

23,233 
             7,189 

30,422 
16,083 

46,505 

17,062 

1,530 

18,592 

14,140 

32,732 

13,773 

11,830 

Total 
£ 

23,233 
7,189 

30,422 
16,083 

46,505 

17,062 

1,530 

18,592 

14,140 

32,732 

13,773 

11,830 

14. 

Intangible assets  

Group 
Cost 

Software 
development 
£ 

Customer 
relationships 
£ 

Intellectual 
Property 
£ 

Goodwill 

Total 

£ 

£ 

At 31 May 2019 

1,038,070 

100,000 

154,420 

271,415 

1,563,905 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

52 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements (continued) 

14. 

Intangible assets (continued) 

Additions  
Re-class 
At 31 May 2020 
Additions 
Re-class 
At 31 May 2021 

Amortisation 
At 31 May 2019 

Impairment 
charge 
Amortisation 
charge for year 
At 31 May 2020 
Impairment 
charge 
Amortisation 
charge for year 

865,035 
(22,000) 
1,881,105 
1,419,472 
(30,904) 
3,269,673 

- 
- 
100,000 
- 
- 
100,000 

10,915 
22,000 
187,335 
- 
30,904 
218,239 

- 
- 
     271,415 
- 
- 
271,415 

875,950 
- 
2,439,855 
1,419,472 

3,859,327 

645,516 

100,000 

97,477 

271,415 

1,114,408 

- 

- 

- 

- 

645,516 
- 

100,000 
- 

- 

28,663 

126,140 
- 

- 

- 

- 

28,663 

271,415 
- 

1,143,071 
- 

- 

- 

34,615 

- 

34,615 

At 31 May 2021 

645,516 

100,000 

160,755 

271,415 

1,177,686 

Net Book Value 
At 31 May 2021 

At 31 May 2020 

15. 

Trade and other receivables  

2,624,157 

1,235,589 

- 

- 

57,484 

61,195 

- 

- 

2,681,641 

1,296,784 

Amounts falling due within one year 
Trade receivables 
Other receivables 
Prepayments 

16. 

Trade and other payables  

Amounts falling due within one year 
Trade payables 
Other payables 
Other taxes and social security 
Accruals 
Contract liabilities 

Group 

2021 
£ 

26,946 
65,263 
45,833 
138,042 

2020 
£ 

99,560 
7,648 
22,669 
129,877 

Company 

2021 
£ 

- 
65,209 
34,697 
99,906 

2020 
£ 

- 
7,648 
19,890 
27,538 

Group 

2021 
£ 

197,340 
39,575 
22,645 
174,151 
115,125 
548,836 

2020 
£ 

119,424 
8,490 
165,667 
135,101 
290,107 
718,789 

Company 

2021 
£ 

491 
- 
13,701 
51,317 
- 
65,509 

2020 
£ 

20,227 
6,672 
52,082 
50,534 
- 
129,515 

Amounts falling due after one year 
Contract liabilities 

3,993 

9,884 

- 

- 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

53 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements (continued) 

16. 

Trade and other payables (continued) 

Neither the Group or the Company have any borrowings and so there are no changes in liabilities arising from 
financing activities. 

17. 

Financial instruments  

The Group’s overall risk management programme seeks to minimise potential adverse effects on the Group’s 
financial performance. 
The Group’s financial instruments comprise cash and cash equivalents and various items such as trade payables 
and  receivables  that  arise  directly  from  its  operations.  The  Group  is  exposed  through  its  operations  to  the 
following financial risks: 
•  Credit risk 
• 
• 
•  Cash flow interest rate risk 
•  Reliance on one major customer 

Foreign currency risk 
Liquidity risk 

Fair value Hierarchy 

The Group uses the following hierarchy for determining and disclosing the fair value of financial instruments by 
valuation technique: 

• 
• 

• 

Level 1: quoted (unadjusted) prices in active markets for identical assets or liabilities 
Level 2: other techniques for which all inputs that have a significant effect on the recorded fair value are 
observable, either directly or indirectly 
Level 3: techniques that use inputs that have a significant effect on the recorded fair value that are not 
based on observable market data 

The share options and warrants issued by the group during the current year and prior years were valued under 
level three above as noted in note 18 below. 

In common with all other businesses, the Group is exposed to risks that arise from its use of financial instruments.  
This note describes the Group’s objectives, policies and processes for managing those risks. Further quantitative 
information in respect of these risks is presented throughout these financial statements. 

There have been no substantive changes in the Group’s exposure to financial instrument risks and consequently 
the objectives, policies and processes are unchanged from the previous period. 

The Board has overall responsibility for the determination of the Group’s risk management policies. The objective 
of the Board is to set policies that seek to reduce the risk as far as possible without unduly affecting the Group’s 
competitiveness and effectiveness. Further details of these policies are set out below: 

Credit risk 

The Group is exposed to credit risk primarily on its trade receivables, which are spread over a range of countries, 
a factor that helps to dilute the concentration of the risk. Group policy, implemented locally, is to assess the credit 
risk of each new customer before entering into binding contracts. Each customer account is then reviewed on an 
ongoing basis (at least once a year) based on available information and payment history. 

The  Group  applies  the  IFRS  9  simplified  approach  to  measuring  expected  credit  losses  which  uses  a  lifetime 
expected credit loss allowance for all trade receivables. The provision for credit losses on trade receivables is 
based on an expected credit loss model that calculates the expected loss applicable to the receivable balance 
over its lifetime. 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

54 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements (continued) 

17. 

Financial instruments (continued) 
Each debt was reviewed in detail, reviewing correspondence and customer engagement and a view was taken on 
which debts should be provided for and which debts should be realised. No additional allowance for expected 
credit losses has been recognised during the year (2020: £18,000), due to the Group’s customers primarily being 
the NHS, for which the risk of default has been assessed to be immaterial. 

The Group holds no collateral. It has a minimal risk policy with funds held following fund raises so it holds the 
cash with mainstream UK banks. 

The carrying amount of financial assets represents the maximum credit exposure. The maximum exposure to 
credit risk at the reporting date is:  

Financial assets held at amortised cost 

Trade and other receivables 
Loans to subsidiary companies 
Cash and cash equivalents 

Analysis of trade receivables  

Group 

Company 

2021 
£ 
138,042 
- 
2,220,862 
2,358,904 

2020 
£ 
129,877 
- 
732,650 
862,527 

2021 
£ 
99,906 
2,998,240 
2,020,688 
5,118,834 

2020 
£ 
27,538 
- 
473,809 
501,347 

Group 
2021 
2020 

Company 
2021 
2020 

Total 
£ 

26,946 
99,560 

Current 
£ 

30 days 
past due 
£ 

60 days 
past due 
£ 

90 days 
past due 
£ 

- 
4,959 

26,946 
- 

- 
22,513 

- 
72,088 

- 
- 

- 
- 

- 
- 

- 
- 

- 
- 

Foreign currency risk 

Foreign  exchange  transaction  risk  arises  when  the  Group  enters  into  transactions  denominated  in  a  currency 
other  than  the  functional  currency.  Foreign  currency  amounts  generated  from  trading  are  converted  back  to 
sterling  and  required  foreign  currency  amounts  for  suppliers  will  be  converted  from  sterling  and  the  use  of 
forward currency contracts is considered. However, the Group does not currently use any forward contracts. 

The Group’s main foreign currency risk is the short-term risk associated with accounts receivable and payable 
denominated in currencies that are not the subsidiaries’ functional currency. The risk arises on the difference in 
the exchange rate between the time invoices were raised/received and the time invoices were settled/paid.  

The following table shows the net assets, stated in pounds sterling, exposed to exchange rate risk that the Group 
and Company had at 31 May 2021 

Trade Receivables 

Group 

2021 
£ 

2020 
£ 
26,946                99,560 

Company 

2021 
£ 
- 

2020 
£ 
- 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

55 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements (continued) 

17. 

Financial instruments (continued) 
As at 31 May 2021 £10,557 of Feedback Medical’s net trade receivables are denominated in foreign currency. A 
5% increase/fall in exchange rates would lead to a profit/loss of £503. The foreign currencies are US dollars and 
Euros.    The  Directors  do  not  generally  consider  it  necessary  to  enter  into  derivative  financial  instruments  to 
manage the exchange risk arising from its operations, but from time to time where the Directors consider foreign 
currencies are weak and it is known that there would be a requirement to purchase those currencies, forward 
arrangements may be entered into. There were no outstanding forward currency arrangements as at 31 May 
2021 or at 31 May 2020. 

Liquidity risk 

Cash flow forecasting is performed for both the Group and in the operating entities of the Group. Rolling forecasts 
of the Group’s liquidity requirements are monitored to ensure it has sufficient cash to meet operational needs. 

Financial liabilities measured at amortised cost 

Trade and other payables 

Group 

2021 
£ 
236,915 

2020 
£ 
127,914 

Company 

2021 

2020 

491 

26,899 

The following are maturities of financial liabilities, including estimated contracted interest payments. 

Group 
2021 
2020 

Company 
2021 
2020 

Carrying amount 
£ 

Contractual cash 
flow 
£ 

6 months or less 
£ 

236,915 
127,914 

491 
26,899 

236,915 
127,914 

491 
26,899 

236,915 
127,914 

491 
26,899 

Cash flow interest rate risk 

The Group presently has no substantial interest rate risk exposure. 

Capital under management 

The  Group  considers  its  capital  to  comprise  its  ordinary  share  capital,  share  premium,  capital  reserve,  and 
accumulated retained earnings. 

The Group’s objectives when managing the capital are: 

●  To safeguard the Group’s ability to remain a going concern. 

●  To maximise returns for shareholders in order to meet capital requirements and appropriately adjust the 
capital structure, the Group may issue new shares, dispose of assets to pay down debt, return capital to 
shareholders and vary dividend payments. 

There have been no changes to the group’s capital management objectives in the year, and there have been no 
changes to the group’s exposure to financial instrument risk in the year. 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

56 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements (continued) 

18. 

Share capital and reserves  

Allotted, called up and fully paid ordinary 
shares of 0.25 pence each: 

As at start of period (01 June) 
Issued during year 
As at end of period (31 May)  

Share Options 

Number 
539,949,917 
526,981,769 
1,066,931,686 

Number 
373,283,250 
166,666,667 
539,949,917 

Share options are granted to directors and employees. Options are conditional on the employee completing a 
specific length of service (the vesting period). The options are exercisable from the end of the vesting period and 
lapse after ten years after the grant date. The Group has no legal or constructive obligation to repurchase or 
settle the options in cash. 

During the year, the Company had the following share options in issue: 

Grant Date 

21 May 14(1) 
21 May 14(1) 
21 May 14(1) 
26 June 18(2) 
26 June 18(3) 
26 June 18(3) 
09 April 19(2) 
23 April 20(4) 
06 August 20(5)  

No. options 
as at 31 May 
2020 
(restated) 

2,400,000 
4,000,000 
4,000,000 
2,500,000 
2,800,000 
2,800,000 
9,332,081 
19,000,000 
- 
46,382,081 

Granted in 
year 

Lapsed in 
year 

No. options 
as at 31 May 
2021 

Exercise 
price 
(pence) 

Exercisable period 

- 
- 
- 
- 
- 
- 
- 
1,500,000 
- 
1,500,000 

2,400,000 
4,000,000 
4,000,000 
2,500,000 
2,800,000 
2,800,000 
9,332,081 
17,500,000 
13,498,748 
58,830,829 

13,498,748 
13,948,748 

1.25 
3.00 
5.00 
1.86 
1.86 
1.86 
1.09 
1.20 
1.20 

21 May 15 - 19 May 24 
21 May 15 - 19 May 24 
21 May 15 - 19 May 24 
26 June 18 – 26 June 28 
01 March 19 – 26 June 28 
01 March 19 – 26 June 28 
09 April 19 – 09 April 29 
01 June 20 – 24 April 30 
06 August 20 – 06 August 30 

1.  Options vest in full on the anniversary of the date of grant 
2.  Options vest immediately upon date of grant. 
3.  Options vest in full on 01 March 19. 
4.  Options vest over three years as to one-third on 01 June 20, one-third on 01 June 21, and one-third on 01 June 22 
5.  Options vest over three years as to one-third on 06 August 20, one-third on 06 August 21, and one-third on 06 August 22 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

57 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements (continued) 

18. Share Capital and Reserves (continued) 

Share  options  are  valued  using  the  Black-Scholes  option  pricing  model  and  no  performance  conditions  are 
included in the fair value calculations.  

For the options granted on 23 April 2020, the following assumptions were made for valuation purposes: 

•  Risk-free rate: 0.29% based on the ten-year UK gilt 
•  Expected volatility: 124.32% based on annualised daily historical volatility  
•  Option period: Ten years  
•  Estimated fair value of each option at measurement date: £0.01 

For the options granted on 6 August 2020, the following assumptions were made for valuation purposes: 

•  Risk-free rate: 0.21% based on the ten-year UK gilt 
•  Expected volatility: 48.22% based on annualised daily historical volatility  
•  Option period: Ten years  
•  Estimated fair value of each option at measurement date: £0.01 

The following table illustrates the number and weighted average exercise prices of, and movements in, share 
options during the year: 

Number 

2021 

2020 

46,832,081 
13,498,748 
1,500,000 
58,830,829 

34,632,081 
19,000,000 
6,800,000 
46,832,081 

Weighted average 
exercise price 
2021 
Pence  
1.77 
1.20 
1.20 
1.66 

2020 
Pence 
2.10 
1.20 
1.86 
1.77 

Outstanding at 01 June 
Granted in year 
Lapsed in year 
Outstanding at 31 May 

Warrants 

Warrants were issued to the vendors of TexRAD Limited at the time of acquisition. The warrants are exercisable 
from the end of the vesting period and lapse ten years after the grant date. The Group has no legal or constructive 
obligation to repurchase or settle the warrants in cash. 

Number of warrants 

At 31 May 
2020 

Granted 

Exercised 

At 31 May 
2021 

Exercise 
price 
(pence) 

Exercisable period 

4,200,000 
18,200,000 
22,400,000 

- 
- 
- 

- 
- 
- 

4,200,000 
18,200,000 
22,400,000 

            1.25 
           3.00 

19/05/16  to 19/05/24 
19/05/17 to 19/05/24 

Reserves 

The nature and purpose of each reserve within equity is as follows: 

Share premium  

•  Amount  subscribed  for  share  capital  in  excess  of  nominal 

value 

Capital reserve 
Translation reserve 

•  Reserve on consolidation of subsidiaries 
•  Gains and losses on the translation of overseas operations 

into GBP 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

58 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Financial Statements (continued) 

Share capital and reserves (continued) 

18. 
Retained earnings  

Share Option Reserve 

19. 

Pensions  

•  All other net gains and losses and transactions with owners 

not recognised elsewhere      
Fair value of share options issued 

• 

The Company operated a defined contribution scheme during the year and the assets of the scheme are held 
separately  from  those  of  the  Group  in  an  independently  administered  fund.  The  pension  cost  represents 
contributions  payable  and  amounted  to  £108,796  (2020:  £81,499).  A  balance  of  £9,660  (2020:  £8,491)  was 
payable at the year end. 

20. 

Related party transactions  

Key management personnel 
Refer to note 8 for detail on directors’ remuneration. 

The Directors interests in shares of the Company are contained in the Directors’ Report 

21. 

Post balance sheet events  

On  2  November  2021,  the  Company  announced  an  accelerated  bookbuild  to  raise  a  minimum  of  £10  million 
(before  expenses)  with  closing  of  the  placing  expected  on  the  same  day.  Subject  to  closing,  the  placing  is 
conditional on shareholder approval at the forthcoming Annual General Meeting.  

22. 

Ultimate controlling party  

There is no ultimate controlling party.

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

59 

 
 
 
                            
 
 
 
 
 
 
Company Information 

Directors 

Secretary 

Registered Office 

Prof R Shaw  
Dr T Oakley 
L Melvin 
A Denning  
Prof T N Irish 
P Prince (appointed 15 July 2020) 
S Sturge (resigned 30 June 2021) 

L Melvin 

The Health Foundry 
Canterbury House 
1 Royal Street 
London 
SE1 7LL 

Registered Number 

00598696 

Auditors 

Nominated Adviser and Sole Broker 

Bankers 

Registrars 

Price Bailey LLP 
Tennyson House 
Cambridge Business Park 
Cambridge  
CB4 0WZ 

Panmure (UK) Gordon Limited 
One New Change 
London 
EC4M 9AF 

NatWest 
Conqueror House 
Vision Park 
Cambridge 
CB24 9NL 

Share Registrars Limited 
The Courtyard 
17 West Street 
Farnham 
Surrey 
GU9 7DR 

Feedback PLC 

Annual report and accounts for the year ended 31 May 2021 

60 

 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Health Foundry, Canterbury House,  
1 Royal Street, London SE1 7LL

www.fbk.com