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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-K
☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the Fiscal Year Ended December 31, 2020
OR
☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from __________ to ___________
Commission file number 001-10960
FIRSTCASH, INC.
(Exact name of registrant as specified in its charter)
Delaware
(State or other jurisdiction of incorporation or organization)
75-2237318
(I.R.S. Employer Identification No.)
1600 West 7th Street, Fort Worth, Texas 76102
(Address of principal executive offices) (Zip code)
(817) 335-1100
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of Each Class
Common Stock, par value $.01 per share
Trading Symbol(s)
FCFS
Name of Each Exchange on Which Registered
The Nasdaq Stock Market
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.
Securities registered pursuant to Section 12(g) of the Act: None
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.
☒ Yes ☐ No
☐ Yes ☒ No
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934
during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days. ☒ Yes ☐ No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of
Regulation S-T (§232.405) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). ☒
Yes ☐ No
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Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company or an
emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth
company” in Rule 12b-2 of the Exchange Act.
☒ Large accelerated filer
☐ Non-accelerated filer
☐ Accelerated filer
☐ Smaller reporting company
☐ Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new
or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control
over financial reporting under Section 401(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or
issued its audit report. ☒
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). ☐ Yes ☒ No
As of June 30, 2020, the aggregate market value of the registrant’s common stock held by non-affiliates of the registrant was approximately $2,420,000,000
based on the closing price as reported on the Nasdaq Stock Market.
As of January 27, 2021, there were 41,038,154 shares of common stock outstanding.
DOCUMENTS INCORPORATED BY REFERENCE
Portions of the registrant’s definitive Proxy Statement relating to its 2021 Annual Meeting of Stockholders to be held on or about June 3, 2021, is
incorporated by reference in Part III, Items 10, 11, 12, 13 and 14 of this Annual Report on Form 10-K.
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FIRSTCASH, INC.
FORM 10-K
For the Year Ended December 31, 2020
TABLE OF CONTENTS
PART I
Item 1.
Item 1A.
Item 1B.
Item 2.
Item 3.
Item 4.
PART II
Item 5.
Item 6.
Item 7.
Item 7A.
Item 8.
Item 9.
Item 9A.
Item 9B.
PART III
Item 10.
Item 11.
Item 12.
Item 13.
Item 14.
PART IV
Business
Risk Factors
Unresolved Staff Comments
Properties
Legal Proceedings
Mine Safety Disclosures
Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
Selected Financial Data
Management's Discussion and Analysis of Financial Condition and Results of Operations
Quantitative and Qualitative Disclosures About Market Risk
Financial Statements and Supplementary Data
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
Controls and Procedures
Other Information
Directors, Executive Officers and Corporate Governance
Executive Compensation
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
Certain Relationships and Related Transactions, and Director Independence
Principal Accountant Fees and Services
Item 15.
Item 16.
Exhibits and Financial Statement Schedules
Form 10-K Summary
SIGNATURES
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CAUTIONARY STATEMENT REGARDING RISKS AND UNCERTAINTIES THAT MAY AFFECT FUTURE
RESULTS
Forward-Looking Information
This annual report contains forward-looking statements about the business, financial condition and prospects of FirstCash, Inc. and its wholly owned
subsidiaries (together, the “Company”). Forward-looking statements, as that term is defined in the Private Securities Litigation Reform Act of 1995, can be
identified by the use of forward-looking terminology such as “believes,” “projects,” “expects,” “may,” “estimates,” “should,” “plans,” “targets,” “intends,”
“could,” “would,” “anticipates,” “potential,” “confident,” “optimistic” or the negative thereof, or other variations thereon, or comparable terminology, or by
discussions of strategy, objectives, estimates, guidance, expectations and future plans. Forward-looking statements can also be identified by the fact these
statements do not relate strictly to historical or current matters. Rather, forward-looking statements relate to anticipated or expected events, activities, trends
or results. Because forward-looking statements relate to matters that have not yet occurred, these statements are inherently subject to risks and
uncertainties.
While the Company believes the expectations reflected in forward-looking statements are reasonable, there can be no assurances such expectations will
prove to be accurate. Security holders are cautioned that such forward-looking statements involve risks and uncertainties. Certain factors may cause results
to differ materially from those anticipated by the forward-looking statements made in this annual report. Such factors may include, without limitation, the
risks, uncertainties and regulatory developments (1) related to the COVID-19 pandemic, which include risks and uncertainties related to the current
unknown duration and severity of the COVID-19 pandemic, including any variants of the COVID-19 virus, the timing, availability and efficacy of the
COVID-19 vaccines in the jurisdictions in which the Company operates, the impact of governmental responses that have been, and may in the future be,
imposed in response to the pandemic, including stimulus programs which could adversely impact lending demand and regulations which could adversely
affect the Company’s ability to continue to fully operate, potential changes in consumer behavior and shopping patterns which could impact demand for
both the Company’s pawn loan and retail products, the deterioration in the economic conditions in the United States and Latin America which potentially
could have an impact on discretionary consumer spending, and currency fluctuations, primarily involving the Mexican peso and (2) those discussed and
described in this annual report, including the risks described in Part I, Item IA, “Risk Factors” hereof, and other reports filed with the SEC. Many of these
risks and uncertainties are beyond the ability of the Company to control, nor can the Company predict, in many cases, all of the risks and uncertainties that
could cause its actual results to differ materially from those indicated by the forward-looking statements. The forward-looking statements contained in this
annual report speak only as of the date of this annual report, and the Company expressly disclaims any obligation or undertaking to report any updates or
revisions to any such statement to reflect any change in the Company’s expectations or any change in events, conditions or circumstances on which any
such statement is based, except as required by law.
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Item 1. Business
General
PART I
The Company is a leading operator of pawn stores in the U.S. and Latin America. As of December 31, 2020, the Company had 2,748 locations, consisting
of 1,046 stores in 24 U.S. states and the District of Columbia, 1,616 stores in all 32 states in Mexico, 59 stores in Guatemala, 14 stores in Colombia and 13
stores in El Salvador.
The Company’s primary business is the operation of retail pawn stores, also known as “pawnshops.” Pawn stores help customers meet small short-term
cash needs by providing non-recourse pawn loans and buying merchandise directly from customers. Personal property, such as jewelry, electronics, tools,
appliances, sporting goods and musical instruments, is pledged and held as collateral for the pawn loans over the typical 30-day term of the loan. Pawn
stores also generate retail sales primarily from the merchandise acquired through collateral forfeitures and over-the-counter purchases from customers.
Effective June 30, 2020, the Company ceased offering domestic payday and installment loans and no longer has any unsecured consumer lending or credit
services operations in the U.S. or Latin America.
The Company organizes its operations into two reportable segments. The U.S. operations segment consists of all operations in the U.S. and the Latin
America operations segment consists of all operations in Mexico, Guatemala, Colombia and El Salvador. For the year ended December 31, 2020, 66% of
total revenues were derived from the U.S. and 34% were derived from Latin America. The Company’s strategy is to grow revenues and income by opening
new (“de novo”) retail pawn locations, acquiring existing pawn stores in strategic markets and increasing revenue and operating profits in existing stores.
The Company was formed as a Texas corporation in July 1988. In April 1991, the Company reincorporated as a Delaware corporation. On September 1,
2016, the Company completed a merger with Cash America International, Inc. (“Cash America”), whereby Cash America merged with and into a wholly
owned subsidiary of the Company (the “Merger”).
The Company’s principal executive offices are located at 1600 West 7th Street, Fort Worth, Texas 76102, and its telephone number is (817) 335-1100. The
Company’s primary website is www.firstcash.com.
Pawn Industry
Pawn stores are neighborhood-based retail locations that buy and sell pre-owned consumer products, such as jewelry, electronics, tools, appliances, sporting
goods and musical instruments. Pawn stores also provide a quick and convenient source of small secured consumer loans, also known as pawn loans, to
unbanked, under-banked and credit-challenged customers. Pawn loans are safe and affordable non-recourse loans for which the customer has no legal
obligation to repay. The Company does not engage in post-default collection efforts, does not take legal actions against its customers for defaulted loans,
does not ban its customers for nonpayment, nor does it report any negative credit information to credit reporting agencies, but rather, relies only on the
resale of the pawn collateral for recovery. Pawnshop customers are typically value-conscious consumers and/or borrowers who are not effectively or
efficiently served by traditional lenders such as banks, credit unions, credit card providers or other small loan providers.
United States
The pawn industry in the U.S. is well established, with the highest concentration of pawn stores located in the Southeast, Midwest and Southwest regions
of the country. The operation of pawn stores is governed primarily by state laws and accordingly, states that maintain regulations most conducive to
profitable pawn operations have historically seen the greatest concentration of pawn stores. Management believes the U.S. pawn industry, although mature,
remains highly fragmented. The two publicly traded companies in the pawn industry, which includes the Company, currently operate approximately 1,600
of the estimated 12,000 to 14,000 pawn stores in the U.S. The Company believes the majority of pawnshops in the U.S. are owned by individuals operating
five or fewer locations.
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Mexico and Other Latin American Markets
In general, pawn stores in Latin America have limited square footage and focus on providing loans collateralized by gold jewelry or small electronics. In
contrast, a majority of the Company’s pawn stores in Latin America are larger format, full-service stores similar to the U.S. stores, which lend on a wide
array of collateral and have a larger retail sales floor. Accordingly, competition in Latin America with the Company’s larger format, full-service pawn
stores is limited. A large percentage of the population in Mexico and other countries in Latin America is unbanked or under-banked and has limited access
to traditional consumer credit. The Company believes there is significant opportunity for further expansion in Mexico and other Latin American countries
due to the large potential consumer base and limited competition from other large format, full-service pawn store operators.
Business Strategy
The Company’s long-term business plan is to grow revenues and income by opening new (“de novo”) retail pawn locations, acquiring existing pawn stores
in strategic markets and increasing revenue and operating profits in existing stores. In pursuing its business strategy, the Company seeks to establish
clusters of several stores in specific geographic areas with favorable regulations and customer demographics and to achieve certain economies of scale
relative to management and supervision, pricing and purchasing, information and accounting systems and security/loss prevention.
The Company has opened or acquired 1,952 pawn stores in the last five years, including 815 pawn stores acquired in connection with the Merger, with net
store additions growing at a compound annual store growth rate of 21% over this period. The Company intends to open or acquire additional stores in
locations where management believes appropriate demand and other favorable conditions exist. The following table details stores opened and acquired over
the five-year period ended December 31, 2020:
U.S. operations segment:
Merged Cash America locations
New locations opened
Locations acquired
Total additions
Latin America operations segment:
New locations opened
Locations acquired
Total additions
Total:
Merged Cash America locations
New locations opened
Locations acquired
Total additions
2020
Year Ended December 31,
2018
2017
2019
2016
—
—
22
22
75
40
115
—
75
62
137
—
—
27
27
89
163
252
—
89
190
279
—
—
27
27
52
366
418
—
52
393
445
—
2
1
3
45
5
50
—
47
6
53
815
—
3
818
41
179
220
815
41
182
1,038
For additional information on store count activity, see “Locations and Operations” below.
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New Store Openings
The Company plans to continue opening new pawn stores, primarily in Latin America. The Company typically opens new stores in under-served markets
and neighborhoods, especially where customer demographics are favorable and competition is limited or restricted. After a suitable location has been
identified and a lease and the appropriate licenses are obtained, a new store can typically be open for business within six to 12 weeks. The investment
required to open a new location includes store operating cash, inventory, funds for pawn loans, leasehold improvements, store fixtures, security systems,
computer equipment and other start-up costs.
Acquisitions
Due to the fragmented nature of the pawn industry, the Company believes attractive acquisition opportunities will continue to arise from time to time in
both Latin America and the U.S. Before making an acquisition, management assesses the demographic characteristics of the surrounding area, considers the
number, proximity and size of competing stores, and researches federal, state and local regulatory standards. Specific pawn store acquisition criteria include
an evaluation of the volume of merchandise sales and pawn transactions, outstanding customer pawn loan balances, historical pawn yields, merchandise
sales margins, pawn loan redemption rates, the condition and quantity of inventory on hand, licensing restrictions or requirements and the location,
condition and lease terms of the facility.
Enhance Productivity of Existing and Newly Opened Stores
The primary factors affecting the profitability of the Company’s existing store base are the volume and gross profit of merchandise sales, the volume of and
yield on pawn loans and store operating expenses. To encourage customer traffic, which management believes is a key determinant of a store’s success, the
Company has taken several steps to distinguish its stores and to make customers feel more comfortable and secure. In addition to a clean and secure
physical store facility, the stores’ exteriors typically display attractive and distinctive signage similar to that used by contemporary specialty retailers.
The Company has employee-training programs that promote customer service, productivity and professionalism. The Company utilizes a proprietary
computer information system that provides fully-integrated functionality to support point-of-sale retail operations, real-time merchandise valuations, loan-
to-value calculations, inventory management, customer relationship management, loan management, cash management, compliance and control systems
and employee compensation. Each store is connected on a real-time basis to a secure data center that houses the centralized databases and operating
systems. The information system provides management with the ability to continuously monitor store transactions, assets, loans and operating results.
The Company maintains a well-trained audit and loss prevention staff which conducts regular store visits to verify assets, loans and collateral and test
compliance with regulatory, financial and operational controls. Management believes the current operating and financial controls and systems are adequate
for the Company’s existing store base and can accommodate reasonably foreseeable growth in the near term.
Response to COVID-19
COVID-19 significantly impacted the Company’s business in 2020 and it expects that it will continue to impact its business throughout 2021. Throughout
the COVID-19 pandemic, the Company’s management team and board were focused on managing the Company through the pandemic while prioritizing
the health and safety of its employees and customers. The operation of the Company’s stores is critically dependent on the ability of customers and
employees to safely conduct transactions at each location. Accordingly, the Company developed and implemented new procedures and protocols to
minimize the risk to the health and safety of its employees while allowing the Company to continue to operate its pawnshops and serve its customers. The
Company implemented social distancing and mask-wearing protocols in its stores and corporate offices, provided additional cleaning supplies to facilitate
the sanitation of high traffic areas, installed plexiglass dividers at store point-of-sale counters and prohibited all domestic and international non-essential
travel for all employees, among other things. The Company has consistently been able to meet its customers’ demands for its products, while at the same
time making the necessary investments to ensure that the Company prioritizes the health, safety and welfare of its employees. While some of the
Company’s pawn stores experienced temporary closures, the Company’s pawn stores were generally able to remain open throughout the pandemic as
essential businesses.
For a more detailed discussion of the impact of COVID-19 on the Company’s results of operations please see “Item 7. Management’s Discussion and
Analysis of Financial Condition and Results of Operations—Results of Operations.”
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Services Offered by the Company
Pawn Merchandise Sales
The Company’s pawn merchandise sales are primarily retail sales to the general public from its pawn store locations. The items sold generally consist of
pre-owned consumer products such as jewelry, electronics, tools, appliances, sporting goods and musical instruments. The Company also melts certain
quantities of non-retailable scrap jewelry and sells the gold, silver and diamonds in the commodity markets. Merchandise sales accounted for
approximately 72% of the Company’s revenue during 2020.
Merchandise inventory is acquired primarily through forfeited pawn loan collateral and, to a lesser extent, through purchases of used goods directly from
the general public. The Company also acquires limited quantities of new or refurbished general merchandise inventories directly from wholesalers and
manufacturers. Merchandise acquired by the Company through forfeited pawn loan collateral is carried in inventory at the amount of the related pawn loan,
exclusive of any accrued service fees, and purchased inventory is carried at cost.
The Company does not provide direct financing to customers for the purchase of its merchandise, but does allow customers to purchase merchandise on an
interest-free “layaway” plan. Should the customer fail to make a required payment pursuant to a layaway plan, the item is returned to inventory and all or a
portion of previous payments are typically forfeited to the Company. Deposits and interim payments from customers on layaway sales are recorded as
deferred revenue and subsequently recorded as retail merchandise sales revenue when the merchandise is delivered to the customer upon receipt of final
payment or when previous payments are forfeited to the Company.
Retail sales are seasonally highest in the fourth quarter, associated with holiday shopping and, to a lesser extent, in the first quarter associated with tax
refunds in the U.S.
Pawn Lending Activities
The Company’s stores make pawn loans, which are typically small, secured loans, to its customers in order to help them meet instant or short-term cash
needs. All pawn loans are collateralized by personal property such as jewelry, electronics, tools, appliances, sporting goods and musical instruments. The
pledged collateral provides the only security to the Company for the repayment of the loan. The Company does not investigate the creditworthiness of the
borrower, primarily relying instead on the marketability and sales value of pledged goods as a basis for its credit decision. Pawn loans are non-recourse
loans and a customer does not have a legal obligation to repay a pawn loan. There is no collections process and the decision to not repay the loan will not
affect the customer’s credit score with any credit reporting agency.
At the time a pawn loan transaction is entered into, an agreement or pawn contract, commonly referred to as a “pawn ticket,” is presented to the borrower
for signature that includes, among other items, the borrower’s name and identification information, a description of the pledged goods, amount financed,
pawn service fee, maturity date, total amount that must be paid to redeem the pledged goods on the maturity date and the annual percentage rate.
The term of a pawn loan is typically 30 days plus an additional grace period of 14 to 90 days, depending on geographic markets and local or state
regulations. Pawn loans may be either paid in full with accrued pawn loan fees and service charges or, where permitted by law, may be renewed or
extended by the customer’s payment of accrued pawn loan fees and service charges. If a pawn loan is not repaid before the expiration of the grace period,
the pawn collateral is forfeited to the Company and transferred to inventory at a value equal to the principal amount of the loan, exclusive of accrued
service fees. Pledged property is held in a secured, non-public warehouse area of the pawn store for the term of the loan and the grace period, unless the
loan is repaid earlier. The Company does not record pawn loan losses or charge-offs because the amount advanced becomes the carrying cost of the
forfeited collateral that is to be recovered through the merchandise sales function described above.
The pawn loan fees are typically calculated as a percentage of the pawn loan amount based on the size, duration and type of collateral of the pawn loan and
generally range from 4% to 25% per month, as permitted by applicable law. As required by applicable law, the amounts of these charges are disclosed to
the customer on the pawn ticket. Pawn loan fees accounted for approximately 28% of the Company’s revenue during 2020.
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The amount the Company is willing to finance for a pawn loan is primarily based on a percentage of the estimated retail value of the collateral. There are
no minimum or maximum pawn loan to fair market value restrictions in connection with the Company’s lending activities. In order to estimate the value of
the collateral, the Company utilizes its proprietary point-of-sale and loan management system to recall recent selling prices of similar merchandise in its
own stores. The basis for the Company’s determination of the retail value also includes such sources as precious metals spot markets, catalogs, blue books,
online auction sites and retailer advertisements. These sources, together with the employees’ skills and experience in selling similar items of merchandise
in particular stores, influence the determination of the estimated retail value of such items. The Company does not utilize a standard or mandated
percentage of estimated retail value in determining the amount to be financed. Rather, the employee has the authority to set the percentage for a particular
item and to determine the ratio of pawn loan amount to estimated sales value with the expectation that, if the item is forfeited to the pawnshop, its
subsequent sale should yield a gross profit margin consistent with the Company’s historical experience. The recovery of the principal and realization of
gross profit on sales of inventory is dependent on the Company’s initial assessment of the property’s estimated retail value. Improper over-assessment of
the retail value of the collateral in the lending function can result in reduced gross profit margins from the sale of the merchandise.
The Company typically experiences seasonal growth in its pawn loan balances in the third and fourth quarters following lower balances in the first two
quarters due to the typical repayment of pawn loans associated with statutory bonuses received by customers in the fourth quarter in Mexico and with tax
refund proceeds typically received by customers in the first quarter in the U.S.
Locations and Operations
As of December 31, 2020, the Company had 2,748 store locations composed of 1,046 stores in 24 U.S. states and the District of Columbia, 1,616 stores in
32 states in Mexico, 59 stores in Guatemala, 14 stores in Colombia and 13 stores in El Salvador.
The following table details store count activity for the twelve months ended December 31, 2020:
Total locations, beginning of period
New locations opened
Locations acquired
Closure of consumer loan stores
Consolidation of existing pawn locations
(1)
(2)
Total locations, end of period
U.S.
Operations Segment
Latin America
Operations Segment
Total Locations
1,056
—
22
(13)
(19)
1,046
1,623
75
40
—
(36)
1,702
2,679
75
62
(13)
(55)
2,748
(1)
(2)
Effective June 30, 2020, the Company ceased offering unsecured consumer lending and credit services products, which include all payday and installment loans, in
the U.S.
Store consolidations were primarily acquired locations over the past four years which have been combined with overlapping stores and for which the Company
expects to maintain a significant portion of the acquired customer base in the consolidated location.
The Company maintains its primary administrative offices in Fort Worth, Texas, Monterrey, Mexico and Mexico City, Mexico.
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As of December 31, 2020, the Company’s stores were located in the following countries and states:
U.S.
Texas
Florida
Ohio
Tennessee
North Carolina
Georgia
Washington
Maryland
Colorado
South Carolina
Arizona
Nevada
Louisiana
Illinois
Kentucky
Indiana
Missouri
Oklahoma
Alabama
Alaska
Utah
Virginia
District of Columbia
Nebraska
Wyoming
U.S. total
423
75
63
51
50
43
31
29
28
28
27
27
26
25
25
23
23
18
8
6
6
6
3
1
1
1,046
Number of Locations
Mexico:
Latin America
Estado de. Mexico (State of Mexico)
Veracruz
Puebla
Tamaulipas
Baja California
Jalisco
Nuevo Leon
Estado de Ciudad de Mexico (State of Mexico City)
Chiapas
Oaxaca
Tabasco
Coahuila
Hidalgo
Chihuahua
Guanajuato
Sonora
Quintana Roo
Sinaloa
Guerrero
Michoacan
Morelos
San Luis Potosi
Aguascalientes
Durango
Campeche
Queretaro
Zacatecas
Yucatan
Tlaxcala
Baja California Sur
Nayarit
Colima
Guatemala
Colombia
El Salvador
Latin America total
6
210
210
116
93
82
74
70
66
63
56
51
50
47
44
44
37
33
31
26
24
24
22
21
19
18
16
16
14
12
10
9
8
1,616
59
14
13
1,702
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Pawn Store Operations
The Company’s typical large format pawn store is a freestanding building or part of a retail shopping center with dedicated available parking. The
Company also operates smaller stores in Mexico, mostly in dense urban markets, which may not have dedicated parking. Management has established a
standard store design intended to attract customers and distinguish the Company’s stores from the competition. The design consists of a well-illuminated
exterior with distinctive signage and a layout similar to other contemporary specialty retailers. The Company’s stores are typically open six or seven days a
week from 9:00 a.m. to between 6:00 p.m. and 9:00 p.m.
The Company attempts to attract customers primarily through the pawn stores’ visibility, signage and neighborhood presence. The Company uses seasonal
promotions, special discounts for regular customers, prominent display of impulse purchase items such as jewelry, electronics, and tools, tent and sidewalk
sales and a layaway purchasing plan to attract retail shoppers. The Company attempts to attract and retain pawn customers by lending a competitive loan
amount as a percentage of the estimated sales value of items presented for pledge and by providing quick loan processing, funding, renewal and redemption
services in an appealing, customer-friendly atmosphere.
Generally, each pawnshop employs a manager, one or two assistant managers, and between two and eight sales personnel, depending upon the size, sales
volume and location of the store. The store manager is responsible for customer relations, reviewing pawn transactions and related collateral, inventory
management, supervising personnel and assuring the store is managed in accordance with Company guidelines and established policies and procedures
which emphasize safeguarding of pledged and Company assets, strict cost containment and financial controls. All material store expenses are paid from
corporate administrative offices in order to enhance financial accountability. The Company believes careful monitoring of customer transaction metrics and
operational expenses enables it to maintain financial stability and profitability.
Each store manager reports to a district manager, who typically oversees four to seven store managers. District managers report to a regional manager who,
in turn, typically reports to a regional operations director. Regional operations directors report to a regional vice president of operations. There is a senior
vice president of operations and five regional vice presidents of operations.
The Company believes the profitability of its pawnshops is dependent, among other factors, upon its employees’ skills and ability to engage with customers
and provide prompt and courteous service. The Company’s proprietary computer system tracks certain key transactional performance measures, including
pawn loan yields and merchandise sales margins, and permits a store manager or clerk to instantly recall the cost of an item in inventory and the date it was
purchased, including the prior transaction history of a particular customer. It also facilitates the timely valuation of goods by showing values assigned to
similar goods. The Company has networked its stores to allow employees to more accurately determine the retail value of merchandise and to permit the
Company’s headquarters to more efficiently monitor, in real time, each store’s operations, including merchandise sales, service charge revenue, pawn loans
written and redeemed and changes in inventory.
The Company trains its employees through direct instruction and on-the-job pawn and sales experience. New employees are introduced to the business
through an orientation and training program that includes on-the-job training in lending practices, layaways, merchandise valuation, regulatory compliance
and general administration of store operations. Certain experienced employees receive training and an introduction to the fundamentals of management to
acquire the skills necessary to advance into management positions within the organization. Management training typically involves exposure to overall
financial acumen, including revenue and margin generation, cost efficiency, regulatory compliance, recruitment, human resources management and asset
and security control. The Company maintains a non-qualified, performance-based profit sharing compensation plan for all store employees based on sales,
gross profit and other performance criteria.
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Environmental, Social and Governance (ESG)
Pawnshops are neighborhood-based stores which contribute to the modern “circular economy.” Each of the Company’s 2,748 pawn locations provide a
quick and convenient source of small, non-recourse pawn loans and a neighborhood-based market for consumers to buy and resell pre-owned and popular
consumer products in a safe environment. The Company is committed to environmental sustainability, providing customers with rapid access to capital and
operating its business in a manner that results in a positive impact on its employees, communities and the environment.
Environmental Sustainability
The Company’s core business extends the lifecycle and utilization of popular consumer products. Most of the Company’s merchandise inventories are pre-
owned items sourced directly from local customers in each store’s immediate geographic neighborhood. In effect, the Company operates a large consumer
product recycling business by acquiring pre-owned items, including unwanted or unneeded jewelry, electronics, tools, appliances, sporting goods and
musical instruments from individual customers and resells them to other customers desiring such products within the same neighborhood. By being a large
reseller of pre-owned items, the Company believes it extends the life of these products and helps reduce demand for newly manufactured and distributed
products, thereby reducing carbon emissions and water usage, resulting in a positive impact to the environment.
The Company estimates that it resold approximately 12 million used or pre-owned consumer product items in its retail stores during 2020 with a
commercial value of approximately $1.1 billion. In addition, the Company recycles significant volumes of precious metals and diamonds whereby
unwanted or broken jewelry is collected and melted/processed by the Company and then resold as a commodity for future commercial use. During 2020,
the Company estimates that it recycled over 60,000 ounces of gold and over 35,000 carats of diamonds with a combined market value of approximately
$96.2 million. This process helps reduce demand for mined precious metals and diamonds thereby reducing carbon emissions and water usage.
Unlike most brick and mortar or online retailers, the Company does not rely on supply chains or manufacturing of its inventories as it sources the majority
of its inventory from forfeited pawn loan collateral and merchandise purchased directly from customers. Accordingly, the Company does not own, operate
or contract for any manufacturing, supply chain, warehousing or distribution facilities to support its retail sales or lending operations. Almost all retail sales
and pawn loans are made to customers who live or work within a tight geographic radius of the Company’s stores, and only a very small percentage of
sales require delivery service. The Company does not own, lease or operate any long-haul trucks to support its 2,748 locations and, other than operating
small storefront locations which are typically 5,000 square feet or less, the Company’s operations leave a limited carbon footprint compared to
manufacturers and retailers selling new merchandise with extensive supply chain and distribution channels. The Company is working to further reduce
energy consumption by retrofitting buildings with LED lighting and reducing corporate travel by utilizing remote work and meeting technologies.
Providing Safe Lending Solutions in Underserved Communities
It is estimated by multiple studies and surveys that approximately 25% of U.S. households remain unbanked or under-banked. In Latin America, the
number of unbanked or under-banked consumers can be as much as 75% of the population in countries such as Mexico. As a result, the majority of the
Company’s customers have limited access to traditional forms of credit or capital. The Company contributes to its communities by providing these
customers with instant access to capital through very small, non-recourse pawn loans or buying merchandise from its customers. The average credit
provided to a customer is $198 in the U.S. and $78 in Latin America. Traditional lenders such as banks, credit unions, credit card providers or other small
loan providers do not efficiently or effectively offer microcredit products of this size.
Obtaining a pawn loan is simple, requiring only a valid government ID and an item of personal property owned by the customer. The Company does not
investigate the creditworthiness of a pawn customer, nor does it matter if the customer has defaulted on a previous pawn loan with the Company. Unlike
most credit products, pawn customers are not required to have a bank account, a good credit history or the ability to document their level of income. The
process of obtaining a pawn loan is extremely fast, generally taking 15 minutes or less. Loans are funded immediately by giving customers cash.
Pawn loans are highly transparent and responsible products. They are regulated, safe and affordable non-recourse loans for which the customer has no legal
obligation to repay. All terms are provided in short, easy to read contracts that allow the Company’s customers to make well-informed decisions before
taking out a loan.
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Pawn loans differ from most other forms of small dollar lending because the Company does not engage in any post-default collection efforts on delinquent
loans, does not take legal actions against its customers for defaulted loans, does not ban its customers for nonpayment, nor does it issue any negative credit
information to external credit agencies but rather, relies only on the resale of the pawn collateral for recovery.
The Company promotes a strong corporate culture which emphasizes ethics, accountability and treating customers fairly. This culture is supported by a
governance framework with board level oversight of the Company's compliance and internal audit functions and includes the following:
•
The Company’s lending operations are licensed and supervised in every jurisdiction in which the Company operates and it is subject to regular
regulatory exams in almost all of these jurisdictions.
• A formal compliance management system is maintained by the Company in all markets in which it operates.
• A “single point of contact” issue resolution function is available to all customers.
•
Strict data privacy and protection policies are maintained for personal information of customers and employees.
Focus on Social and Corporate Responsibility
The Company has significant operations in Mexico, where the majority of its employees and customers reside. Accordingly, the Company has focused
significant time and resources on corporate and social responsibility initiatives in supporting disadvantaged people who live and work in this market.
The Company is certified as an Empresa Socialmente Responsable (“ESR”), or a socially responsible company, in Mexico under the XII Latin American
Meeting of Corporate Social Responsibility Framework. This ESR certification is granted to companies that meet a series of criteria that generally cover
the economic, social and environmental sustainability of its operations, which include corporate ethics, good governance, the quality of life of the
Company’s employees and a proven commitment to the betterment of the community where it operates, including the care and preservation of the
environment.
The Company has also established relationships and supports multiple foundations and programs in Mexico, including an exclusive partnership with the
JUCONI Foundation, which works with families and children to prevent and help heal the trauma associated with domestic violence in families or children
who are living in extreme poverty or are homeless. Additionally, the Company supports or partners with several other foundations and projects, which
provide educational scholarships, intern programs, reading initiatives and recycling programs for disadvantaged citizens.
Human Capital Resources
In managing its human capital resources, the Company aims to attract a qualified and diverse workforce through an inclusive and accessible recruiting
process that utilizes online recruiting platforms, campus outreach, internships and job fairs. The Company’s workforce is composed primarily of employees
who work on an hourly basis, which have historically had high turnover rates. These high turnover rates can lead to increased training, retention and other
costs and impair the overall customer service and efficiencies at the Company’s stores. In order to increase retention among its hourly employees, the
Company is focused on providing competitive and attractive wages and benefits, which includes a store-level profit-sharing program and extensive training
and advancement opportunities as well as fostering a diverse, safe, healthy and secure workplace.
The Company complies with all applicable state, local and international laws governing nondiscrimination in employment in every location in which the
Company operates. All applicants and employees are treated with the same high level of respect regardless of their gender, ethnicity, religion, national
origin, age, marital status, political affiliation, sexual orientation, gender identity, disability or protected veteran status.
Employee Profile and Diversity
As of December 31, 2020, the Company had approximately 17,000 employees across five countries (the U.S., Mexico, Guatemala, Colombia and El
Salvador). The Company employed approximately 6,500 employees in the U.S. as of December 31, 2020, including approximately 500 persons employed
in executive, supervisory, administrative and accounting functions. None of the Company’s U.S. employees are covered by collective bargaining
agreements. The Company employed approximately 10,500 employees in Latin America as of December 31, 2020, including approximately 900 persons
employed in executive, supervisory, administrative and accounting functions. The Company’s Mexico employees are covered by labor agreements as
required under Mexico’s Federal Labor Law. None of the Company’s other Latin American employees are covered by collective bargaining agreements.
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Global Gender Demographics
Among the Company’s global workforce as of December 31, 2020, 46% identify as women and 54% as men. In management positions for our global
operations, 46% identify as women and 54% as men as of December 31, 2020.
U.S. Race and Ethnicity Demographics
In the U.S.as of December 31, 2020, 48% identify as Hispanic, 18% as Black, 1% as Asian, 3% as two or more races or Other and 30% as White. Among,
managers in our U.S. operations, 46% identify as Hispanic, 14% as Black, 1% as Asian, 3% as two or more races or Other and 36% as White as of
December 31, 2020.
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Employee Empowerment
The Company is committed to creating a safe, trusted and diverse environment in which its employees can thrive. Its employees’ wages are typically above
the minimum wage standards in each country in which it operates. The Company also believes in fairly compensating its employees by providing the
ability to share in the Company’s profitability. For example, the majority of the Company’s front-line, store-based employees participate in a non-qualified
profit sharing program which pays up to 8% of the gross profit an employee personally produced through assigned customer service activities.
The Company also provides its employees with extensive training and advancement opportunities, demonstrated by its long history of employee
advancement and promotion from within the organization. The Company maintains robust consumer compliance, anti-money laundering and anti-bribery
training programs and requires its managers to adhere to a labor compliance program that meets or exceeds the standards established for coercion and
harassment, discrimination and restrictions to freedom of association. The Company’s locations provide a safe, comfortable and healthy work environment
and maintain compliance with all occupational safety, wage and hour laws and other workplace regulations.
Health and Safety
The Company is committed to the health, safety and wellness of its employees. The Company provides its employees and their families with access to a
variety of flexible and convenient health and wellness programs, including benefits that provide protection and security so they can have peace of mind
concerning events that may require time away from work or that impact their financial well-being, that support their physical and mental health by
providing tools and resources to help them improve or maintain their health status and encourage engagement in healthy behaviors, and that offer choice
where possible so they can customize their benefits to meet their needs and the needs of their families.
The operation of the Company’s stores is critically dependent on the ability of customers and employees to safely conduct transactions at each location. The
COVID-19 pandemic presented unprecedented challenges in many parts of the Company’s business and operations, including with respect to keeping
employees safe. Accordingly, the Company developed and implemented new procedures and protocols to minimize the risk to the health and safety of its
employees while allowing the Company to continue to operate its pawnshops and serve its customers. The Company implemented social distancing and
mask-wearing protocols in its stores and corporate offices, provided additional cleaning supplies to facilitate the sanitation of high traffic areas, installed
plexiglass dividers at store point-of-sale counters and prohibited all domestic and international non-essential travel for all employees, among other things.
The Company has consistently been able to meet customers’ demands for its products, while at the same time making the necessary investments to ensure
that the Company prioritizes the health, safety and welfare of its employees. In addition, during the pandemic, the Company has prioritized the welfare of
its employees by maintaining their paid employment status. To date, no employees in the U.S. or Mexico markets have been terminated, laid off or
furloughed without pay as a direct result of the pandemic.
Competition
The Company encounters significant competition in connection with all aspects of its business operations. These competitive conditions may adversely
affect the Company’s revenue, profitability and ability to expand. The Company believes the primary elements of competition in the businesses in which it
operates are store location, customer service, the ability to lend competitive amounts on pawn loans and to sell popular retail merchandise at competitive
prices. In addition, the Company competes with other lenders and retailers to attract and retain employees with competitive compensation programs.
The Company’s pawn business competes primarily with other pawn store operators, other specialty consumer finance operators, including online lenders,
retail and virtual rent-to-own operators and consumer goods retailers, including online operators. Management believes the pawn industry remains highly
fragmented with an estimated 12,000 to 14,000 total pawnshops in the U.S. and 7,000 to 8,000 pawnshops in Mexico. Including the Company, there are
two publicly-held, U.S.-based pawnshop operators, both of which have pawn operations in the U.S., Mexico, Guatemala and El Salvador. Of these two, the
Company had the most pawn stores and the largest market capitalization, as of December 31, 2020, and believes it is the largest public or private operator
of large format, full-service pawn stores in the U.S. and Mexico. The pawnshop and other specialty consumer finance industries are characterized by a large
number of independent owner-operators, some of whom own and operate multiple locations. In addition, the Company competes with other non-pawn
lenders, such as banks and consumer finance companies, which generally lend on an unsecured as well as a secured basis. Other lenders may and do lend
money on terms more favorable than those offered by the Company. Many of these financial institutions have greater financial resources or human capital
than the Company’s with which to compete for consumer loans.
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In both its U.S. and Latin American retail pawn operations, the Company’s competitors include numerous retail and wholesale merchants, including
jewelry stores, rent-to-own operators, discount retail stores, “second-hand” stores, consumer electronics stores, other specialty retailers, online retailers,
online auction sites, online classified advertising sites and other pawnshops. Competitive factors in the Company’s retail operations include the ability to
provide the customer with a variety of merchandise items at attractive prices. Many of the retail competitors have significantly greater size, financial
resources and human capital than the Company.
Intellectual Property
The Company relies on a combination of trademarks, trade dress, trade secrets, proprietary software, website domain names and other rights, including
confidentiality procedures and contractual provisions, to protect its proprietary technology, processes and other intellectual property.
The Company’s competitors may develop products that are similar to its technology, such as the Company’s proprietary point-of-sale and loan management
software. The Company enters into agreements with its employees, consultants and partners, and through these and other confidentiality or non-compete
agreements, the Company attempts to control access to and distribution of its software, documentation and other proprietary technology and information.
Despite the Company’s efforts to protect its proprietary rights, third parties may, in an authorized or unauthorized manner, attempt to use, copy or otherwise
obtain and market or distribute its intellectual property rights or technology or otherwise develop a product with the same functionality as its solution.
Policing all unauthorized use of the Company’s intellectual property rights is nearly impossible. The Company cannot be certain that the steps it has taken
or will take in the future will prevent misappropriations of its technology or intellectual property rights.
Governmental Regulation
General
Effective June 30, 2020, the Company ceased offering domestic payday and installment loans and no longer has any unsecured consumer lending or credit
services operations in the U.S. or Latin America. The Company remains subject to significant regulation of its pawn and general business operations in all
of the jurisdictions in which it operates. These regulations are implemented through various laws, ordinances and regulatory pronouncements from federal,
state and municipal governmental entities in the U.S. and Latin America. These regulatory bodies often have broad discretionary authority over the
establishment, interpretation and enforcement of such regulations. These regulations are subject to change, sometimes significantly, as a result of political,
economic or social trends, events and media perception.
The Company is subject to specific laws, regulations and ordinances primarily concerning its pawn lending operations. Many statutes and regulations
prescribe, among other things, the general terms of the Company’s pawn loan agreements, including maximum service fees and/or interest rates that may be
charged and collected and mandatory consumer disclosures. In many municipal, state and federal jurisdictions in both the U.S. and countries in Latin
America, the Company must obtain and maintain regulatory store operating and employee licenses and comply with regular or frequent regulatory
reporting and registration requirements, including reporting and recording of pawn loans and transactions, pawned collateral, used merchandise purchased
from the general public, retail sales activities, firearm transactions, export, import and transfer of merchandise, and currency transactions, among other
things.
The Company is subject to numerous other types of regulations including, but not limited to, regulations related to securities and exchange activities,
including financial reporting and internal controls processes, data protection and privacy, tax compliance, health and safety, labor and employment
practices, import/export activities, real estate transactions, credit card transactions, marketing, advertising and other general business activities.
There can be no assurance that the current domestic and international political climate will not change and negatively affect the Company’s business, or
that additional local, state or federal statutes, regulations or edicts will not be enacted or that existing laws and regulations will not be amended, decreed or
interpreted at some future date that could prohibit or limit the ability of the Company to profitably operate any or all of its services. For example, such
regulations could restrict the ability of the Company to offer pawn loans, significantly decrease or cap the interest rates or service fees for such lending
activities, prohibit or more stringently regulate the acceptance of pawn collateral or buying used merchandise and the sale, exportation or importation of
such pawn merchandise, any of which could have a material adverse effect on the Company’s operations and financial condition. If legislative, regulatory
or other arbitrary actions or interpretations are taken at a federal, state or local level in the U.S. or countries in Latin America which negatively affect the
pawn industry where the Company has a concentrated or significant number of stores, those actions could have a material adverse effect on the Company’s
business operations. There
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can be no assurance that such regulatory action at any jurisdiction level will not be enacted, or that existing laws and regulations will not be amended,
decreed or interpreted in such a way which could have a material adverse effect on the Company’s operations and financial condition.
U.S. Federal Regulations
The U.S. government and its agencies have significant regulatory authority over consumer financial services activities. In recent years, additional
legislation and regulations have been enacted or proposed which have increased or could continue to increase regulation of the consumer finance industry.
The Consumer Financial Protection Bureau (the “CFPB”), created by Title X of the Dodd Frank Wall Street Reform and Consumer Protection Act of 2010
(the “Dodd-Frank Act”), has broad regulatory, supervisory and enforcement powers over certain financial institutions. The CFPB’s examination authority
permits examiners to inspect the Company’s books and records and ask questions about its business and its practices relating to unsecured, small dollar
loans, like payday loans, which the Company offered before June 30, 2020. The CFPB also has the authority to pursue administrative proceedings or
litigation for actual or perceived violations of federal consumer laws (including the CFPB’s own rules). In these proceedings, the CFPB can seek civil
investigative demands, consent orders, confidential memorandums of understandings, obtain cease and desist orders (which can include orders for
redisclosure, restitution or rescission of contracts, as well as affirmative or injunctive relief) and monetary penalties. Also, where a company has been
found to have violated consumer laws, the Dodd-Frank Act (in addition to similar state consumer laws) empowers state attorneys general and state
regulators to bring administrative or civil actions seeking the same equitable relief available to the CFPB, in addition to state-led enforcement actions and
consent orders. If the CFPB or one or more state officials believe that the Company violated any of the applicable laws or regulations, they could exercise
their enforcement powers in ways that could have a material adverse effect on the Company or its business.
On October 5, 2017, the CFPB released its small-dollar loan rule (the “SDL Rule”), which was subsequently revised on July 7, 2020. Traditional
possessory, non-recourse pawn loans were not covered under the CFPB’s original 2017 regulation and remain excluded under the revised regulation.
Accordingly, the Company believes that the SDL Rule does not directly impact the vast majority of its pawn products, which comprise more than 99% of
its total revenues. The SDL Rule does, however, define consumer loan products, both short-term loans and installment loans offered by the Company
before June 30, 2020, as loans covered under the rule. Given the Company’s discontinuance of consumer loans and credit services on June 30, 2020, the
Company does not believe the SDL Rule will have a material effect, if any, on the Company’s operations and financial condition.
In July 2015, the U.S. Department of Defense published a finalized set of additional requirements and restrictions under the Military Lending Act (“MLA
Rule”). The MLA Rule, which went into effect on October 3, 2016, amended requirements for its “safe harbor” (making covered member attestation
insufficient on its own to comply with the “safe harbor” provision of the MLA Rule) and expanded the scope of the credit products covered by the MLA to
include overdraft lines of credit, pawn loans, or vehicle and certain unsecured installment loan products to the extent any such products have a military
annual percentage rate greater than 36%. While the Company does not believe that active members of the U.S. military or their dependents comprise a
significant percentage of the historical pawn customer base in most locations, compliance with the MLA Rule, including its safe harbor provisions, is
complex, increases compliance risks and related costs and limits the potential customer base of the Company.
The Company must comply with various disclosure requirements under the Federal Truth in Lending Act (and Regulation Z promulgated thereunder).
These disclosures include, among other things, the total amount of the finance charges and annualized percentage rate of the charges associated with pawn
transactions.
The Financial Crimes Enforcement Network (“FinCEN”) exercises regulatory functions primarily under the Currency and Financial Transactions Reporting
Act of 1970, as amended by Title III of the USA PATRIOT Act of 2001 and other legislation, which legislative framework is commonly referred to as the
“Bank Secrecy Act” (the “BSA”). The BSA is a comprehensive U.S. federal anti-money laundering (“AML”) and counter-terrorism financing statute. The
BSA authorizes the Secretary of the Treasury to issue regulations requiring banks and other financial institutions to take a number of precautions against
financial crimes, including the establishment of AML programs and the filing of certain reports. The Secretary of the Treasury has delegated to the Director
of FinCEN the authority to implement, administer, and enforce compliance with the BSA and associated regulations, which among other things, regulates
the reporting of transactions involving currency in an amount greater than $10,000. As of January 1, 2018, the Company ceased offering fee-based check
cashing services and is no longer considered a money services business as defined under federal law. Generally, however, and depending on the service or
product, financial institutions, including the Company, must report certain transactions involving currency in an amount greater than $10,000 during a
specific period, or transactions deemed suspicious in nature. The Company’s compliance with AML
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regulations and reporting requirements is reviewed annually by its director of internal audit who reports all findings directly to the Board of Directors.
The Gramm-Leach-Bliley Act requires the Company to generally protect the confidentiality of its customers’ non-public personal information and to
disclose to its customers its privacy policy and practices, including those regarding sharing the customers’ non-public personal information with third
parties. Such disclosure must be made to customers at the time the customer relationship is established, at least annually thereafter, and if there is a change
in the Company’s privacy policy. In addition, the Company is subject to strict document retention and destruction policies.
The Company’s advertising and marketing activities, in general and depending on the type of product and/or service offered, are subject to additional
federal laws and regulations administered by the Federal Trade Commission and the CFPB which prohibit unfair or deceptive acts or practices and false or
misleading advertisements.
The Fair and Accurate Credit Transactions Act (“FACTA”) requires the Company to adopt written guidance and procedures for detecting, mitigating,
preventing and responding appropriately to identity theft and to adopt various employee policies and procedures, and provide employee training and
materials that address the importance of protecting non-public personal information, specifically, personal identifiable information, and aid the Company in
detecting and responding to suspicious activity, including suspicious activity which may suggest a possible identity theft red flag, as appropriate.
The Company is subject to the Foreign Corrupt Practices Act (“FCPA”) and other similar laws in other jurisdictions that prohibit improper payments or
offers of improper payments to foreign governments and their officials and political parties by U.S. persons and issuers (as defined by the statute) for the
purpose of obtaining or retaining business. In addition, the FCPA requires adequate accounting internal controls and record keeping. It is the Company’s
policy to maintain safeguards to discourage these practices by its employees and vendors and follow Company standards of conduct for its business
throughout the U.S. and Latin America, including the prohibition of any direct or indirect payment or transfer of Company funds or assets to suppliers,
vendors, or government officials in the form of bribes, kickbacks or other illegal payoffs. All Company employees who have a significant role in the
operations of the Company, including all Latin America store operations employees, and certain third party intermediaries receive training and/or provide
certification over their understanding of and compliance with the FCPA.
Each U.S. pawn store location that handles pawned firearms or buys and sells firearms must comply with the Brady Handgun Violence Prevention Act (the
“Brady Act”). The Brady Act requires that federally licensed firearms dealers conduct a background check in connection with releasing, selling or
otherwise disposing of firearms. In addition, the Company must also comply with various state law provisions and the regulations of the U.S. Department
of Justice-Bureau of Alcohol, Tobacco and Firearms that require each pawn lending location dealing in guns to obtain a Federal Firearm License (“FFL”)
and maintain a permanent record of all receipts and dispositions of firearms. Employees handling firearms are required to complete a firearms training
program that covers firearms safety, processes and compliance. Only trained and certified employees are able to perform firearm transactions in the
Company’s proprietary point-of-sale and loan management system. As of December 31, 2020, the Company had 836 locations in the U.S. with an active
FFL.
U.S. State and Local Regulations
The Company operates pawn stores in 24 U.S. states and the District of Columbia, all of which have licensing and/or fee regulations on pawnshop
operations and employees, and are subject to regular state level regulatory audits. In general, state statutes and regulations establish licensing requirements
for pawnbrokers and may regulate various aspects of pawn transactions, including the purchase and sale of merchandise, service charges, interest rates, the
content and form of the pawn transaction agreement and the length of time a pawnbroker must hold a purchased item or forfeited pawn before it is made
available for sale. Additionally, these statutes and regulations in various jurisdictions restrict or prohibit the Company from transferring and/or relocating its
pawn licenses and restrict or prohibit the issuance of new licenses. The Company’s fee structures are at or below the applicable rate ceilings adopted by
each of these states. The Company offers its pawn and retail customers an interest free layaway plan which complies with applicable state laws. In addition,
the Company is in compliance with the net asset requirements in states where it is required to maintain certain levels of liquid assets for each pawn store it
operates in the applicable state. Failure to observe a state’s legal requirements for pawn brokering could result, among other things, in loss of pawn
licenses, fines, refunds, and other civil or criminal proceedings.
Many of the Company’s pawn locations are also subject to local ordinances that require, among other things, local permits, licenses, record keeping
requirements and procedures, reporting of daily transactions, and adherence to local law enforcement “do-not-buy-lists” by checking law enforcement
created databases. Specifically, under some county and municipal ordinances, pawn stores must provide local law enforcement agencies with reports of all
daily transactions involving pawns and over-the-
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counter merchandise purchased directly from customers. These daily transaction reports are designed to provide local law enforcement officials with a
detailed description of the merchandise involved, including serial numbers, if any, or other specific identifying information, including the name and address
of the customer obtained from a valid identification card and photographs of the customers and/or merchandise in certain jurisdictions. Goods held to
secure pawns or goods directly purchased may be subject to mandatory holding periods before they can be resold by the Company. If pawned or purchased
merchandise is determined to belong to an owner other than the borrower or seller, it may be subject to confiscation by police for recovery by the rightful
owners. Historically, the Company has not found the volume of the confiscations or claims to have a material adverse effect upon results of operations. The
Company does not maintain insurance to cover the costs of returning merchandise to its rightful owners but historically has benefited from civil and
criminal restitution efforts.
Local rules, regulations and ordinances vary widely from county to county or city to city. While many of the local rules and regulations relate primarily to
zoning and land use restrictions, certain cities have restrictive regulations specific to pawn products.
The Company cannot currently assess the likelihood of any other proposed legislation, regulations or amendments, such as those described above or
discussed in “Item 1A, Risk Factors,” which could be enacted. However, if such legislation or regulations were enacted in certain jurisdictions, it could
have a materially adverse impact on the revenue and profitability of the Company.
Mexico Federal Regulations
Federal law in Mexico provides for administrative regulation of the pawnshop industry by Procuraduria Federal del Consumidor (“PROFECO”), Mexico’s
primary federal consumer protection agency, which requires the Company to annually register its pawn stores, approve pawn contracts and disclose the
interest rate and fees charged on pawn transactions. In addition, the pawnshop industry in Mexico is subject to various general business regulations in the
areas of tax compliance, customs, consumer protections, anti-money laundering, public safety and employment matters, among others, by various federal,
state and local governmental agencies.
PROFECO regulates the form and non-financial terms of pawn contracts and defines certain operating standards and procedures for pawnshops, including
retail operations, consumer disclosures and establishes reporting requirements and requires all pawn businesses and its owners to register annually with and
be approved by PROFECO in order to legally operate. In addition, all operators must comply with additional customer notice and disclosure
provisions, bonding and insurance requirements to insure against loss or insolvency, reporting of certain types of suspicious transactions, and reporting to
state law enforcement officials of certain transactions (or series of transactions) or suspicious transactions on a monthly basis to states’ attorneys general
offices. PROFECO modifies its process and procedures regarding regulation including its annual registration requirements. The Company complies in all
material respects with this process and registration requirements as administered by PROFECO. There are significant fines and sanctions, including license
revocation and operating suspensions, for failure to register and/or comply with PROFECO’s rules and regulations.
Mexico’s anti-money laundering regulations, The Federal Law for the Prevention and Identification of Transactions with Funds From Illegal Sources
(“Anti-Money Laundering Law”), requires monthly reporting of certain transactions (or series of transactions) exceeding certain monetary limits, imposes
strict maintenance of customer identification records and controls, and requires reporting of all foreign (non-Mexican) customer transactions. This law
affects all industries in Mexico and is intended to detect commercial activities arising from illicit or ill-gotten means through bilateral cooperation between
Mexico’s Ministry of Finance and Public Credit (“Hacienda”) and all of Mexico’s various states’ attorneys general offices (“PGR”). This law restricts the
use of cash in certain transactions associated with high-value assets and limits, to the extent possible, money laundering activities protected by the
anonymity that cash transactions provide. The law empowers Hacienda to oversee and enforce these regulations and to follow up on the information
received from other agencies in Mexico and abroad. Relevant aspects of the law specifically affecting the pawn industry include monthly reporting by the
Company to Hacienda and the PGR on “vulnerable activities,” which encompass the sale of jewelry, precious metals and watches exceeding certain
thresholds. There are significant fines and sanctions for failure to comply with the Anti-Money Laundering Law.
Mexico’s Federal Personal Information Protection Act (“Mexico Privacy Law”) requires companies to protect their customers’ personal information,
among other things. Specifically, the Mexico Privacy Law requires that the Company create and maintain a privacy policy and inform its customers
whether the Company shares the customer’s personal information with third parties or transfers personal information to third parties. It also requires public
posting (both online and in-store) of the Company’s privacy policy, which includes a process for the customer to revoke any previous consent granted to the
Company for the use of the customer’s personal information, or limit the use or disclosure of such information.
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On May 1, 2019, Mexico’s Federal Official Gazette published a decree setting forth major amendments to Mexico’s Federal Labor Law. The labor reform
in Mexico is derived from the requirements to be in compliance with Annex 23-A of the United States-Mexico-Canada Agreement (“USMCA”) labor
chapter. Mexico’s Federal Labor Law established guidelines involving unions and the labor force, which includes, among other things, a new structure to
manage union life, labor agreements and labor disputes by replacing the existing federal and local conciliation and arbitration boards and federal
certification of formal unions and labor agreements. In addition, there is currently proposed federal legislation that would regulate, and in some cases,
prohibit, commonly used employee insourcing and outsourcing structures. A number of Mexican employers, including the Company, use insourcing and
outsourcing structures to manage labor costs, including profit-sharing obligations. While the final outcome of the legislation is unknown, if the legislation
is passed in its current form, the use of these insourcing and outsourcing structures will be severely limited.
Mexico State and Local Regulations
Certain state and local governmental entities in Mexico also regulate pawn and retail businesses through state laws and local zoning and permitting
ordinances. For example, in certain states where the Company has significant or concentrated operations, states have enacted legislation or implemented
regulations which require items such as special state operating permits for pawn stores, certification of pawn employees trained in valuation of
merchandise, strict customer identification controls, collateral ownership certifications and/or detailed and specified transactional reporting of customers
and operations. Certain other states have proposed similar legislation but have not yet enacted such legislation. Additionally, certain municipalities in
Mexico have attempted to curtail the operation of new and existing pawn stores through additional local business licensing, permitting, reporting
requirements and the enactment of transaction taxes on certain pawn transactions. State and local agencies, including local and state police officials, often
have unlimited and discretionary authority to suspend store operations pending an investigation of suspicious pawn transactions or resolution of actual or
alleged regulatory, licensing and permitting issues.
Other Latin American Federal and Local Regulations
Similar to Mexico, certain federal, department and local governmental entities in Guatemala, Colombia and El Salvador also regulate the pawn industry and
retail and commercial businesses. Certain federal laws and local zoning and permitting ordinances require basic commercial business licenses and signage
permits. Operating in these countries also subjects the Company to other types of regulations including, but not limited to, regulations related to
commercialization of merchandise, financial reporting, privacy and data protection, tax compliance, customs, labor and employment practices, real estate
transactions, anti-money laundering, commercial and electronic banking restrictions, credit card transactions, marketing, advertising and other general
business activities. Like Mexico, department agencies, including local and state police officials, have unlimited and discretionary authority in their
application of their rules and requirements.
As the scope of the Company’s international operations increases, the Company may face additional administrative, labor and regulatory costs in operating
and managing its business. In addition, unexpected changes, arbitrary or adverse court decisions, adverse action by financial regulators, aggressive public
officials or regulators attacking the Company’s business models, administrative interpretations of federal or local requirements or legislation, or public
remarks by elected officials could negatively impact the Company’s operations and profitability.
FirstCash Website
The Company’s primary website is www.firstcash.com. The Company makes available, free of charge, at its corporate website, its Annual Report on Form
10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d)
of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), as soon as reasonably practicable after they are electronically filed with the
Securities and Exchange Commission (“SEC”). The SEC maintains an internet site that contains reports, proxy and information statements and other
information regarding issuers that file electronically with the SEC at www.sec.gov.
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Item 1A. Risk Factors
Important risk factors that could materially affect the Company’s business, financial condition or results of operations in future periods are described below.
These factors are not intended to be an all-encompassing list of risks and uncertainties and are not the only risks and uncertainties facing the Company.
Additional risks not currently known to the Company or that it currently deems to be immaterial also may materially adversely affect its business, financial
condition or results of operations in future periods. In addition to the risks and uncertainties set forth in the risk factor below entitled “The COVID-19
pandemic has adversely impacted, and will likely continue to adversely impact, the Company’s business and results of operations,” many of the risks and
uncertainties set forth in the other risk factors below are or could be exacerbated by the COVID-19 pandemic, including government and business
responses thereto and any resulting decline in the global business and economic environment.
COVID-19 Pandemic Risks
The COVID-19 pandemic has adversely impacted, and will likely continue to adversely impact, the Company’s business and results of operations.
Public health outbreaks, epidemics or pandemics such as COVID-19 could adversely affect consumer traffic and demand for pawn loans and have a
material adverse effect on the Company’s results of operations. The extent to which COVID-19 continues to impact the Company’s operations, results of
operations, liquidity and financial condition will depend on future developments, which are highly uncertain and cannot be predicted with confidence,
including the duration and severity of the outbreak (including the possibility of further surges or variants of COVID-19), the timing and efficacy of the
vaccination programs in the jurisdictions in which the Company operates, and the actions taken to contain the impact of COVID-19, as well as further
actions taken to limit the resulting economic impact. In particular, government stimulus programs have and may continue to have a material adverse impact
on demand for pawn loans in future periods.
The operation of the Company’s stores is critically dependent on the ability of customers and employees to safely conduct transactions in each
location. The Company has taken, and will continue to take precautionary measures in accordance with the guidelines of the Centers for Disease Control
and Prevention and other federal, state and local authorities. This includes the adoption of social distancing and hygiene protocols within all of the
Company’s store locations intended to help minimize the risk of spread of COVID-19 to its customers and employees. There is no guarantee that these
measures will be effective and an outbreak at the Company’s stores could result in their closure. Also, in an effort to improve social distancing, the
Company has temporarily allowed the majority of its work force at its corporate offices to work remotely. Remote working may heighten cybersecurity,
information security and operational risks and affect the productivity of the Company’s employees. Also, if a large proportion of the Company’s key
employees contracted COVID-19 or were quarantined as a result of the virus, it could adversely impact the Company’s operations and its business
continuity plans may not prove successful in mitigating such impact.
The Company’s business depends heavily on the uninterrupted operation of its stores with sufficient customer activity as the Company does not currently
offer an online pawn lending or payment platform. In general, in most jurisdictions where the Company has stores, pawnshops have been designated an
essential service by federal guidelines and/or local regulations and are allowed to remain open. While the broad shutdowns in response to COVID-19 have
ended in most of the locations where the Company operates, there can be no assurance that future shutdowns, or similar restrictions, will not be enacted or
expanded by federal, state or other local government officials or that pawnshops will remain designated as an essential service or that government officials
will not expand current or future business closures to include pawnshops, which would have a material adverse effect on the Company’s operations and
financial condition.
In addition, consumer fears about becoming ill with COVID-19 may continue, and consumer behavior may change as a result of COVID-19, which could
materially and adversely affect traffic to the Company’s stores. Consumer spending and loan demand is also generally impacted by general macroeconomic
conditions and consumer confidence, including the impacts of any recession and other uncertainties from the effects of government stimulus programs
resulting from the COVID-19 pandemic.
The economic global uncertainty resulting from COVID-19 has also resulted in increased currency volatility that has resulted in adverse currency rate
fluctuations, especially with respect to the Mexican peso. There is no guarantee these adverse currency rate fluctuations will not continue or accelerate in
the future.
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The continued fluidity and uncertainty of the COVID-19 pandemic makes it nearly impossible to predict the ultimate adverse impact of COVID-19 on the
Company’s business and operations. Nevertheless, COVID-19 continues to present a material uncertainty which could adversely affect the Company’s
results of operations, financial condition and cash flows in the future.
Operational, Strategic and General Business Risks
Increased competition from banks, credit unions, internet-based lenders, other short-term consumer lenders, governmental entities and other
organizations offering similar financial services and retail products offered by the Company could adversely affect the Company’s results of operations.
The Company’s principal competitors are other pawnshops, consumer loan companies, internet-based lenders, consumer finance companies, rent-to-own
companies, point-of-sale consumer finance programs, payroll lenders, banks, credit unions and other financial service providers that serve the Company’s
primarily cost conscious and underbanked customer base. Significant increases in the number and size of competitors for the Company’s business could
result in a decrease in the number of pawn transactions that the Company writes, resulting in lower levels of revenue and earnings. Furthermore, the
Company has many competitors to its retail operations, such as retailers of new merchandise, retailers of pre-owned merchandise, other pawnshops, thrift
shops, online retailers of new and pre-owned merchandise, online classified advertising sites, social media platforms and online auction sites. Many
consumers view these competitors as a more price competitive or convenient option for acquiring similar products to what the Company sells.
In Mexico, the Company competes directly with government sponsored or affiliated non-profit foundations operating pawn stores. The Mexican
government could take regulatory or administrative actions that would harm the Company’s ability to compete profitably in the Mexico market. Increased
competition or aggressive marketing and pricing practices by these competitors could result in decreased revenue, margins and inventory turnover rates in
the Company’s retail operations.
A decrease in demand for the Company’s products and services and the failure of the Company to adapt to such decreases could adversely affect the
Company’s results of operations.
Although the Company actively manages its product and service offerings to ensure that such offerings meet the needs and preferences of its customer
base, the demand for a particular product or service may decrease due to a variety of factors, including many that the Company may not be able to control,
anticipate or respond to in a timely manner, such as the availability and pricing of competing products or technology, changes in customers’ financial
conditions as a result of changes in unemployment levels, declines in consumer spending habits related to public health and safety issues, fuel prices,
interest rates, government sponsored economic stimulus programs, social welfare or benefit programs, other economic conditions or other events, real or
perceived loss of consumer confidence or regulatory restrictions that increase or reduce customer access to particular products. Furthermore, the
Company’s retail sales depend in large part on sufficient inventory levels driven primarily by forfeited collateral on pawn loans. If demand for pawn loans
decrease, inventory levels typically decline, which can have a material adverse impact on retail sales.
Should the Company fail to adapt to a significant change in its customers’ demand for, or regular access to, its products, the Company’s revenue could
decrease significantly. Even if the Company makes adaptations, its customers may resist or may reject products or services whose adaptations make them
less attractive or less available. In any event, the effect of any product or service change on the results of the Company’s business may not be fully
ascertainable until the change has been in effect for some time. Demand may also fluctuate by geographic region. The current geographic concentration of
the Company’s stores creates exposure to local economies and politics, and regional downturns. As a result, the Company’s business is currently more
susceptible to regional conditions than the operations of more geographically diversified competitors, and the Company is vulnerable to economic
downturns or changing political landscapes in those regions. Any unforeseen events or circumstances that negatively affect these areas could materially
adversely affect the Company’s revenues and profitability.
The Company depends on its senior management and may not be able to retain those employees or recruit additional qualified personnel.
The Company depends on its senior management to execute its business strategy and oversee its operations. The Company’s senior management team has
significant pawn industry experience in both Latin America and the United States, which the Company believes is unique in the pawn industry. The loss of
services of any of the members of the Company’s senior management could adversely affect the Company’s business until a suitable replacement can be
found. There may be a limited number of persons with the requisite skills to serve in these positions, and the Company cannot ensure that it would be able
to identify or employ such qualified personnel on acceptable terms. Furthermore, a significant increase in the costs to retain any members of the Company’s
senior management could adversely affect the Company’s business and operations.
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The Company depends on hiring an adequate number of hourly employees to run its business and is subject to regulations concerning these and its
other employees, including wage and hour regulations.
The Company’s workforce is comprised primarily of employees who work on an hourly basis. To grow its operations and meet the needs and expectations
of its customers, the Company must attract, train, and retain a large number of hourly associates, while at the same time controlling labor costs. These
positions have historically had high turnover rates, which can lead to increased training, retention and other costs and impair the overall customer service
and efficiencies at the Company’s stores. In certain areas where the Company operates, there is significant competition for employees, including from
retailers and the restaurant industries. The lack of availability of an adequate number of hourly employees as a result of such competition or from a
decrease in the hourly employee workforce as a result of government sponsored economic stimulus, social welfare or benefit programs, or the Company’s
inability to attract and retain hourly employees, or an increase in wages and benefits to current employees could adversely affect its business, results of
operations, cash flows and financial condition. The Company is subject to applicable rules and regulations relating to its relationship with its employees,
including wage and hour regulations, health benefits, unemployment and payroll taxes, overtime and working conditions, immigration status and, in
Mexico, labor agreements, union relations and profit sharing requirements. Accordingly, federal, state or local legislated increases in the minimum wage, as
well as increases in additional labor cost components such as employee benefit costs, workers’ compensation insurance rates, compliance costs, fines and,
in Mexico, costs associated with labor agreements, unions and profit sharing requirements, would increase the Company’s labor costs, which could have a
material adverse effect on its business, prospects, results of operations and financial condition.
The Company’s organic growth is subject to external factors and other circumstances over which it has limited control or that are beyond its control.
These factors and circumstances could adversely affect the Company’s ability to grow through the opening of new store locations.
The success of the Company’s organic expansion strategy is subject to numerous external factors, such as the availability of sites with favorable customer
demographics, limited competition, acceptable regulatory restrictions and landscape, political or community acceptance, suitable lease terms, its ability to
attract, train and retain qualified associates and management personnel, the ability to obtain required government permits and licenses and the ability to
complete construction and obtain utilities timely. Some of these factors are beyond the Company’s control. The failure to execute the Company’s organic
expansion strategy would adversely affect the Company’s ability to expand its business and could materially adversely affect its business, prospects, results
of operations and financial condition.
The inability to successfully identify attractive acquisition targets, realize administrative and operational synergies and integrate completed acquisitions
could adversely affect results.
The Company has historically grown, in large part, through strategic acquisitions, and the Company’s strategy is to continue to pursue attractive acquisition
opportunities if and when they become available. The success of an acquisition is subject to numerous internal and external factors, such as competition
rules, the ability to consolidate information technology and accounting functions, the management of additional sales, administrative, operations and
management personnel, overall management of a larger organization, competitive market forces, and general economic and regulatory factors. It is possible
that the integration process could result in unrealized administrative and operational synergies, the loss of key employees, the disruption of ongoing
businesses, tax costs or inefficiencies, or inconsistencies in standards, controls, information technology systems, procedures and policies, any of which
could adversely affect the Company’s ability to maintain relationships with customers, employees, or other third-parties or the Company’s ability to achieve
the anticipated benefits of such acquisitions and could harm its financial performance. Furthermore, future acquisitions may be in jurisdictions in which the
Company does not currently operate, which could make the successful consummation and integration of any such acquisitions more difficult. Attractive
acquisition targets may also become increasingly scarce in future periods or in jurisdictions the Company would like to expand its operations in. Failure to
successfully integrate an acquisition could have an adverse effect on the Company’s business, results of operations and financial condition, and failure to
successfully identify attractive acquisition targets and complete such acquisitions on favorable terms could have an adverse effect on the Company’s
growth. Additionally, any acquisition has the risk that the Company may not realize a return on the acquisition or the Company’s investment.
The Company’s future success is largely dependent upon the ability of its management team to successfully execute its business strategy.
The Company’s future success, including its ability to achieve its growth and profitability goals, is dependent on the ability of its management team to
execute on its long-term business strategy, which requires them to, among other things: (1) successfully open new pawn stores, (2) identify attractive
acquisition opportunities, close on such acquisitions on favorable terms and successfully integrate acquired businesses, (3) encourage and improve
customer traffic at its pawn stores, (4) improve the
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customer experience at its pawn stores, (5) enhance productivity of its pawn stores, including through investments in technology, (6) control expenses in
line with their current projections, (7) maintain and enhance the Company’s reputation, and (8) effectively maintain its compliance programs and respond
to regulatory developments and changes that impact its business. Failure of management to execute its business strategy could negatively impact the
Company’s business, growth prospects, financial condition or results of operations. Further, if the Company’s growth is not effectively managed, the
Company’s business, financial condition, results of operations and future prospects could be negatively affected, and the Company may not be able to
continue to implement its business strategy and successfully conduct its operations.
The Company’s business depends on the uninterrupted operation of the Company’s facilities, systems and business functions, including its information
technology and other business systems, and reliance on other companies to provide key components of its business systems.
The Company’s business depends highly upon its employees’ ability to perform, in an efficient and uninterrupted fashion, necessary business functions
such as operating, managing and securing its retail locations, technical support centers, security monitoring, treasury and accounting functions and other
administrative support functions. Additionally, the Company’s storefront operations depend on the efficiency and reliability of the Company’s proprietary
point-of-sale and loan management system. A shut-down of or inability to access the facilities in which the Company’s storefront point-of-sale and loan
management system and other technology infrastructure are based, such as due to a power outage, a cyber-security breach or attack, a breakdown or failure
of one or more of its information technology, telecommunications or other systems, or sustained or repeated disruptions of such systems could significantly
impair its ability to perform such functions on a timely basis and could result in a deterioration of the Company’s ability to perform efficient storefront
lending and merchandise disposition activities, provide customer service or perform other necessary business functions.
Furthermore, third parties provide a number of the key components necessary to the Company’s business functions and systems. Any problems caused by
these third parties, including those resulting from disruptions in communication services provided by a vendor, failure of a vendor to handle current or
higher volumes, cyber-attacks and security breaches, regulatory restrictions, fines, or orders or other regulatory action causing reputational harm, failure of
a vendor to provide services for any reason or poor performance of services, could adversely affect the Company’s ability to deliver products and services
to its customers and otherwise conduct its business. Furthermore, the Company’s vendors could also be sources of operational and information security risk
to the Company, including from breakdowns or failures of their own systems or capacity constraints. Replacing these third-party vendors could also create
significant delay and expense.
Security breaches, cyber attacks or fraudulent activity could result in damage to the Company’s operations or lead to reputational damage and expose
the Company to significant liabilities.
An important component of the Company’s business involves the receipt and storage of information about its customers and employees and maintaining
internal business data. As a large employer and operator of retail stores and provider of pawn loans, the Company is under threat of loss due to the velocity
and sophistication of security breaches and cyber attacks. These security incidents and cyber attacks may be in the form of computer hacking, acts of
vandalism or theft, malware, computer viruses or other malicious codes, phishing, employee error or malfeasance, catastrophes or unforeseen events or
other cyber-attacks. A security breach of the Company’s computer systems, or those of the Company’s third-party service providers, including as a result of
cyber attacks, could cause loss of Company assets, interrupt or damage its operations or harm its reputation. In addition, the Company could be subject to
liability if confidential customer or employee information is misappropriated from its computer systems. Any compromise of security, including security
breaches perpetrated on persons with whom the Company has commercial relationships, that results in the unauthorized access to or use of personal
information or the unauthorized access to or use of confidential employee, customer, supplier or Company information, could result in a violation of
applicable privacy and other laws, significant legal and financial exposure, damage to the Company’s reputation, and a loss of confidence of the Company’s
customers, vendors and others, which could harm its business and operations. Any compromise of security could deter people from entering into
transactions that involve transmitting confidential information to the Company’s systems and could harm relationships with the Company’s suppliers,
which could have a material adverse effect on the Company’s business. Actual or anticipated cyber attacks may cause the Company to incur substantial
costs, including costs to prevent future attacks and investigate actual attacks, deploy additional personnel and protection technologies, train employees and
engage third-party experts and consultants. Despite the implementation of significant security measures, these systems may still be vulnerable to physical
break-ins, computer viruses, programming errors, attacks by third parties or similar disruptive problems. The Company may not have the resources or
technical sophistication to anticipate or prevent rapidly evolving types of cyber attacks.
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The Company’s customers provide personal information in one of three ways: (1) when conducting a pawn transaction or selling merchandise, (2) when
conducting a background check in connection with releasing or selling firearms, and (3) when conducting a retail purchase whereby a customer’s payment
method is via a credit card, debit card or check. While the Company has implemented systems and processes to protect against unauthorized access to or
use of such personal information, there is no guarantee that these procedures are adequate to safeguard against all security breaches or misuse of the
information. Furthermore, the Company relies on encryption and authentication technology to provide security and authentication to effectively secure
transmission of confidential information, including credit card information and other personal information. However, there is no guarantee that these
systems or processes will address all of the cyber threats that continue to evolve.
Lastly, the regulatory environment related to information security and data collection, retention, use and privacy is increasingly rigorous, with new and
constantly changing requirements applicable to the Company’s business, and compliance with those requirements could result in additional costs. These
costs associated with information security, such as increased investment in technology or investigative expenses, the costs of compliance with privacy laws,
and fines, penalties and costs incurred to prevent or remediate information security or cyber breaches, could be substantial and adversely impact the
Company’s business.
The Company uses a combination of hardware systems, software systems, internal information technology specialists and third party service providers to
assess and mitigate cyber security threats. Even if the Company is fully compliant with legal standards and contractual or other requirements, it still may
not be able to prevent security breaches involving sensitive data. The sophistication of efforts by hackers to gain unauthorized access to information
technology systems continues to increase. Breaches, thefts, losses or fraudulent uses of customer, employee or Company business data could cause
employees and customers to lose confidence in the security of its systems including the point-of-sale system and other information technology systems and
choose not to do business with the Company. Such security breaches also could expose the Company to risks of data loss, business disruption, litigation and
other costs or liabilities, any of which could adversely affect the business.
Because the Company maintains a significant supply of cash, loan collateral and inventories in its stores and certain processing centers, the Company
may be subject to employee and third-party robberies, riots, looting, burglaries and thefts. The Company also may be subject to liability as a result of
crimes at its stores.
The Company’s business requires it to maintain a significant supply of cash, loan collateral and inventories, including gold and other precious metals, in
most of its stores and certain corporate locations. As a result, the Company is subject to the risk of employee and third-party robberies, riots, looting,
burglaries and thefts. Although the Company has implemented various programs in an effort to reduce these risks and utilizes various security measures at
its facilities, there can be no assurance that robberies, riots, looting, burglaries and thefts will not occur. The extent of the Company’s cash, loan collateral
and inventory losses or shortages could increase as it expands the nature and scope of its products and services. Robberies, riots, looting, burglaries and
thefts could lead to losses and shortages and could adversely affect the Company’s business, prospects, results of operations and financial condition. It is
also possible that violent crimes such as riots, looting, assaults and armed robberies may be committed at the Company’s stores. The Company could
experience liability or adverse publicity arising from such crimes. For example, the Company may be liable if an employee, customer, guard or bystander
suffers bodily injury or other harm. Any such event may have a material adverse effect on the Company’s business, prospects, results of operations and
financial condition.
The Company maintains a program of insurance coverage for various types of property, casualty and other risks. The types and amounts of insurance that
the Company obtains vary from time to time, depending on availability, cost and management’s decisions with respect to risk retention. The Company’s
insurance policies are subject to deductibles and exclusions that result in the Company’s retention of a level of risk on a self-insured basis. Losses resulting
from employee and third-party robberies, riots, looting, burglaries and thefts not covered by insurance could be substantial and may increase the
Company’s expenses, which could harm the Company’s results of operations and financial condition.
If the Company is unable to protect its intellectual property rights, its ability to compete could be negatively impacted.
The success of the Company’s business depends to a certain extent upon the value associated with its intellectual property rights, including its proprietary,
internally developed point-of-sale and loan management system that is in use in all of its stores. The Company relies on a combination of trademarks, trade
dress, trade secrets, proprietary software, website domain names and other rights, including confidentiality procedures and contractual provisions to protect
its proprietary technology, processes and other intellectual property. While the Company intends to vigorously protect its trademarks and proprietary point-
of-sale and loan management system against infringement, it may not be successful. In addition, the laws of certain foreign countries may not protect
intellectual property rights to the same extent as the laws of the U.S. The costs required to protect the Company’s intellectual property rights and
trademarks could be substantial.
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The Company’s lending and retail businesses are typically somewhat seasonal, which causes the Company’s revenues and operating cash flows to
fluctuate and may adversely affect the Company’s ability to borrow on its unsecured credit facilities and service its debt obligations.
The Company’s U.S. pawn business typically experiences reduced demand in the first and second quarters as a result of its customers’ receipt of federal tax
refund checks typically in February of each year while demand typically increases during the third and fourth quarters. Also, retail sales are seasonally
higher in the fourth quarter associated with holiday shopping and, to a lesser extent, in the first quarter associated with tax refunds in the U.S. Typically, the
Company experiences seasonal growth of service fees in the third and fourth quarter of each year due to loan balance growth. Service fees generally decline
in the first and second quarter of each year due to the typical repayment of pawn loans associated with statutory bonuses received by customers in the
fourth quarter in Mexico and with tax refund proceeds typically received by customers in the first quarter in the U.S. This seasonality requires the
Company to manage its cash flows over the course of the year. If a governmental authority were to pursue economic stimulus actions or issue additional tax
refunds, tax credits or other statutory payments at other times during the year, such actions could have a material adverse effect on the Company’s business,
prospects, results of operations and financial condition during these periods. If the Company’s revenues were to fall substantially below what it would
normally expect during certain periods, the Company’s annual financial results, its ability to borrow on it unsecured credit facilities, and its ability to
service its debt obligations could be adversely affected.
The failure or inability of third-parties who provide products, services or support to the Company to maintain their products, services or support could
disrupt Company operations or result in a loss of revenue.
The Company’s pawn lending, retail and scrap jewelry operations and general store and corporate cash management are dependent upon the Company’s
ability to maintain retail banking services, treasury management services and borrowing relationships with commercial banks. Actions by federal regulators
in the U.S. and other Latin American countries where the Company operates have caused many commercial banks, including certain banks used by the
Company, to cease offering such services to the Company and other businesses in the Company’s industry. The Company also relies significantly on
outside vendors to provide services such as financial transaction processing (including retail credit card transactions, money transfer and foreign exchange
transactions), utilities, store security, armored transport, precious metal smelting, data and voice networks and other information technology products and
services. The failure or inability of any of these third-party financial institutions or vendors to provide such services could limit the Company’s ability to
grow its business and could increase the Company’s costs of doing business, which could adversely affect the Company’s operations if the Company is
unable to timely replace them with comparable service providers at a comparable cost.
Regulatory, Legislative and Legal Risks
The Company’s products and services are subject to extensive regulation and supervision under various federal, state and local laws, ordinances and
regulations in both the U.S. and Latin America. If changes in regulations affecting the Company’s pawn business create increased restrictions, or have
the effect of prohibiting pawn loans in the jurisdictions where the Company currently operates, such regulations could materially impair or reduce the
Company’s pawn business and limit its expansion into new markets.
The Company’s products and services are subject to extensive regulation and supervision under various federal, state and local laws, ordinances and
regulations in both the U.S. and Latin America. The Company faces the risk that restrictions or limitations on pawn loans resulting from the enactment,
change, or interpretation of laws and regulations in the U.S. or Latin America could have a negative effect on the Company’s business activities. In
addition, certain consumer advocacy groups, federal, state and local legislators and governmental agencies have also asserted that rules, laws and
regulations should be tightened so as to severely limit, if not eliminate, the availability of pawn transactions and buy/sell agreements to consumers. It is
difficult to assess the likelihood of the enactment of any unfavorable federal or state legislation or local ordinances, and there can be no assurance that
additional legislative, administrative or regulatory initiatives will not be enacted that would severely restrict, prohibit, or eliminate the Company’s ability to
offer certain products and services.
In Latin America, restrictions and regulations affecting pawn transactions and buy/sell agreements, including licensing requirements for pawn stores and
their employees, customer identification requirements, suspicious activity reporting, disclosure requirements and limits on interest rates, loan service fees,
or other fees have been and continue to be proposed from time to time. Adoption of such federal, state or local regulation or legislation in the U.S. and
Latin America could restrict, or even eliminate, the availability of pawn transactions and buy/sell agreements at some or all of the Company’s locations,
which would adversely affect the Company’s operations and financial condition.
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The extent of the impact of any future legislative or regulatory changes will depend on the political climate, the nature of the legislative, administrative or
regulatory change, the jurisdictions to which the new or modified laws would apply, and the amount of business the Company does in that jurisdiction.
Moreover, similar actions by states or foreign countries in which the Company does not currently operate could limit its opportunities to pursue its growth
strategies. A more detailed discussion of the regulatory environment and current developments and risks to the Company is provided in “Business-
Governmental Regulation.”
The CFPB has regulatory, supervisory and enforcement powers over providers of consumer financial products and services in the U.S., and it could
exercise its enforcement powers in ways that could have a material adverse effect on the Company’s business and financial results.
The CFPB has been exercising its supervisory review over certain non-bank providers of consumer financial products and services, including providers of
unsecured consumer loans and certain title loans, which the Company offered before June 30, 2020. The CFPB’s examination authority permits its
examiners to inspect the books and records of providers of short-term, small dollar lenders and ask questions about their business practices. As a result of
these examinations of non-bank providers of consumer credit, the Company could be subject to specific enforcement action, including monetary penalties,
which could adversely affect the Company. Under certain circumstances, the CFPB may also be able to exercise regulatory or enforcement authority over
providers of pawn services through its rule making authority.
In addition to having the authority to assess monetary penalties for violations of applicable federal consumer financial laws (including the CFPB’s own
rules), the CFPB can require remediation of practices, including through confidential memorandums of understanding and consent orders, pursue civil
investigative demands, administrative proceedings or litigation and obtain cease and desist orders (which can include orders for restitution or rescission of
contracts, as well as other kinds of affirmative or equitable relief). Also, where a company has violated Title X of the Dodd-Frank Act or CFPB regulations
implemented under Title X of the Dodd-Frank Act, the Dodd-Frank Act empowers state attorneys general and state regulators to bring civil actions to
remedy alleged violations of state law. If the CFPB or one or more state attorneys general or state regulators believe that the Company has violated any of
the applicable laws or regulations or any consent orders or confidential memorandums of understanding against or with the Company, they could exercise
their enforcement powers in ways that could have a material adverse effect on the Company’s business and financial results.
See “Item 1. Business—Government Regulation” for a further discussion of the regulatory authority of the CFPB.
Mexico’s PROFECO has regulatory, supervisory and enforcement powers over pawn operators and pawn operations, and it could exercise its
enforcement powers in ways that could have a material adverse effect on the Company’s business and financial results.
Federal law in Mexico provides for administrative regulation of the pawnshop industry by PROFECO, Mexico’s primary federal consumer protection
agency. PROFECO requires all pawn operators, like the Company, to register its pawn stores and to disclose the interest rate and fees charged on pawn
transactions. PROFECO also establishes and regulates the form and non-financial terms of pawn contracts and defines certain operating standards and
procedures for pawnshops and reporting requirements for pawnshops. PROFECO requires all pawn businesses and their owners to annually register with
and be approved by PROFECO in order to legally operate. In addition, all operators must comply with additional customer notice and disclosure
provisions, bonding and insurance requirements to insure against loss or insolvency, reporting of certain types of suspicious transactions and monthly
reporting to state law enforcement officials of certain transactions (or series of transactions). There are significant fines and sanctions, including operating
suspensions, for failure to register and/or comply with PROFECO’s rules and regulations. PROFECO regularly modifies its processes and procedures
regarding its annual registration requirements and pawn industry operations. The Company complies in all material respects with requirements as
administered by PROFECO.
The adoption of new laws or regulations or adverse changes in, or the interpretation or enforcement of, existing laws or regulations affecting the
Company’s products and services could adversely affect its financial condition and operating results.
Governments, including agencies, at the national, state and local levels, may seek to enforce or impose new laws, regulatory restrictions, licensing
requirements or taxes that affect the Company’s products or services it offers, the terms on which it may offer them, and the disclosure, compliance and
reporting obligations it must fulfill in connection with its business. They may also interpret or enforce existing requirements in new ways that could restrict
the Company’s ability to continue its current methods of operation or to expand operations, impose significant additional compliance costs, and could have
a material adverse effect on the Company’s financial condition and results of operations. In some cases, these measures could even
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directly prohibit some or all of the Company’s current business activities in certain jurisdictions, or render them unprofitable and/or impractical to continue.
Media reports, statements made by regulators and elected officials and public perception in general of pawnshops as being predatory or abusive could
materially adversely affect the Company’s pawn business. In recent years, consumer advocacy groups and some media reports, in both the U.S. and
Latin America, have advocated governmental action to prohibit or place severe restrictions on pawn services.
Reports and statements made by consumer advocacy groups, members of the media, regulators and elected officials often focus on the annual or monthly
cost to a consumer of pawn transactions, which are generally higher than the interest typically charged by banks to consumers with better credit histories.
These reports and statements typically characterize pawn loans as predatory or abusive or focus on alleged instances of pawn operators purchasing or
accepting stolen property as pawn collateral. If the negative characterization of pawnshops becomes increasingly accepted by consumers, demand for pawn
loans could significantly decrease, which could materially affect the Company’s results of operations and financial condition. Additionally, if the negative
characterization of these types of transactions becomes increasingly accepted by legislators and regulators, the Company could become subject to more
restrictive laws and regulations that could have a material adverse effect on the Company’s financial condition and results of operations. Furthermore, any
negative public perception of pawnshops generally would likely have a material negative impact on the Company’s retail operations, including reducing the
number of consumers willing to shop at the Company’s stores.
Judicial or administrative decisions, CFPB rule-making, amendments to the Federal Arbitration Act (the “FAA”) or new legislation could render the
arbitration agreements the Company uses illegal or unenforceable.
The Company includes dispute arbitration provisions for its employees and in its pawn agreements. These provisions are designed to allow the Company to
resolve any employee or customer disputes through individual arbitration rather than in court. The Company’s arbitration provisions explicitly provide that
all arbitrations will be conducted on an individual and not on a class or collective basis. Thus, the Company’s arbitration agreements, if enforced, have the
effect of mitigating class and collective action liability. The Company’s arbitration agreements do not have any impact on regulatory enforcement
proceedings. The Company takes the position that the FAA requires enforcement, in accordance with the terms of its arbitration agreements, of class and
collective action waivers of the type the Company uses, particularly now that the CFPB’s “Arbitration Rule” prohibiting class action waivers was officially
repealed in November 2017.
However, a number of state and federal circuit courts and the National Labor Relations Board have concluded that arbitration agreements with consumer
class action waivers are “unconscionable” and hence unenforceable, particularly where a small dollar amount is in controversy on an individual basis.
In light of conflicting court decisions and potential future rulemaking, it is possible that the Company’s consumer arbitration agreements will be rendered
unenforceable. Additionally, Congress has considered legislation that would generally limit or prohibit mandatory dispute arbitration in certain consumer
contracts, and it has adopted such prohibitions with respect to certain mortgage loans and certain consumer loans to active-duty members of the military
and their dependents.
Any judicial or administrative decision, federal legislation or agency rule that would impair the Company’s ability to enter into and enforce consumer
arbitration agreements with class action waivers, could significantly increase the Company’s exposure to class action litigation as well as litigation in
plaintiff friendly jurisdictions. Such litigation could have a material adverse effect on the Company’s business, results of operations and financial condition.
Current and future litigation or regulatory proceedings, both in the U.S. and Latin America, could have a material adverse effect on the Company’s
business, prospects, results of operations and financial condition.
The Company or its subsidiaries has been or may be involved in future lawsuits, regulatory or administrative proceedings, examinations, investigations,
consent orders, memorandums of understanding, audits, other actions arising in the ordinary course of business, including those related to consumer
finance and protection, federal or state wage and hour laws, product liability, unclaimed property, employment, personal injury and other matters that could
cause it to incur substantial expenditures and generate adverse publicity. In particular, the Company may be involved in lawsuits or regulatory actions
related to consumer finance and protection, employment, marketing, unclaimed property, competition matters, and other matters, including class action
lawsuits brought against it for alleged violations of the Fair Labor Standards Act, state wage and hour laws, state or federal advertising laws, consumer
protection, lending and other laws. The consequences of defending proceedings or an adverse ruling in any current or future litigation, judicial or
administrative proceeding, including consent orders or memorandums of understanding, could cause the Company to incur substantial legal fees, to have to
refund fees and/
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or interest collected, refund the principal amount of advances, pay treble or other multiple damages, pay monetary penalties, fines, and/or modify or
terminate the Company’s operations in particular states or countries. Defense or filing of any lawsuit or administrative proceeding, even if successful, could
require substantial time, resources, and attention of the Company’s management and could require the expenditure of significant amounts for legal fees and
other related costs. Settlement of lawsuits or administrative proceedings may also result in significant payments and modifications to the Company’s
operations. Due to the inherent uncertainties of litigation, administrative proceedings and other claims, the Company cannot accurately predict the ultimate
outcome of any such matters.
Adverse court and administrative interpretations or enforcement of the various laws and regulations under which the Company operates could require the
Company to alter the products that it offers or cease doing business in the jurisdiction where the court, state or federal agency interpretation and
enforcement is applicable. The Company is also subject to regulatory proceedings, and the Company could suffer losses from interpretations and
enforcement of state or federal laws in those regulatory proceedings, even if it is not a party to those proceedings. Any of these events could have a material
adverse effect on the Company’s business, prospects, results of operations and financial condition and could impair the Company’s ability to continue
current operations.
The Company sells products manufactured by third parties, some of which may be defective. Many such products are manufactured overseas in countries
which may utilize quality control standards that vary from those legally allowed or commonly accepted in the U.S., which may increase the Company’s risk
that such products may be defective. If any products that the Company sells were to cause physical injury or injury to property, the injured party or parties
could bring claims against the Company as the retailer of the products based upon strict product liability.
The sale and pawning of firearms, ammunition and certain related accessories is subject to current and potential regulation, which could have a
material adverse effect on the Company’s reputation, business, prospects, results of operations and financial condition.
Because the Company accepts firearms as pawn collateral and sells firearms, ammunition and certain related accessories in many U.S. locations, the
Company is required to comply with federal, state and local laws and regulations pertaining to the pawning, purchase, storage, transfer and sale of such
products, and the Company is subject to reputational harm if a customer purchases or pawns a firearm that is later used in a deadly shooting. These laws
and regulations require the Company, among other things, to ensure that each pawn location dealing in firearms has its FFL, that all purchasers of firearms
or persons redeeming pawned firearms are not prohibited persons and are subjected to a pre-sale or pre-redemption background check, to record the details
of each firearm sale or pawn redemption on appropriate government-issued forms, to record each receipt or transfer of a firearm and to maintain these
records for a specified period of time. The Company is also required to timely respond to tracing requests of firearm transactions by law enforcement
agencies.
Over the past several years, the purchase, sale and ownership of firearms, ammunition and certain related accessories has been the subject of increased
media scrutiny and federal, state and local regulation. The media scrutiny and regulatory efforts are likely to continue in the Company’s current markets
and other markets into which the Company may expand. If enacted, new laws and regulations could limit the types of licenses, firearms, ammunition and
certain related accessories that the Company is permitted to purchase and sell and could impose new restrictions and requirements on the manner in which
the Company pawns, offers, purchases and sells these products. If the Company fails to comply with existing or newly enacted laws and regulations
relating to the purchase, sale or pawning of firearms, ammunition and certain related accessories, its licenses to sell or maintain inventory of firearms at its
stores may be suspended or revoked, which could have a material adverse effect on the Company’s business, prospects, results of operations and financial
condition. In addition, new laws and regulations impacting the ownership of firearms and ammunition could cause a decline in the demand for and sales of
the Company’s products, which could materially adversely impact its revenue and profitability. Complying with increased regulation relating to the
purchase, sale or pawning of firearms, ammunition and certain related accessories could be costly.
Furthermore, the Company may incur losses due to lawsuits relating to its performance of background checks on firearms purchases as mandated by state
and federal law, the selling of firearms or the improper use of firearms sold by the Company, including lawsuits by individuals, municipalities, state or
federal agencies or other organizations attempting to recover damages or costs from firearms retailers relating to the sale or misuse of firearms.
Furthermore, if any firearms sold by the Company are used in the commitment of any crimes or mass shootings, it could result in significant adverse media
attention against the Company and have a material adverse impact on the reputation of the Company. Commencement of such lawsuits or any adverse
media attention against the Company could have a material adverse effect on its business, reputation, prospects, results of operations and financial
condition.
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The Company is subject to the FCPA, anti-money laundering laws and other anti-corruption laws, and the Company’s failure to comply with these laws
could result in penalties that could have a material adverse effect on its business, results of operations and financial condition.
The Company is subject to the FCPA, which generally prohibits companies and their agents or intermediaries from making improper payments to foreign
officials for the purpose of obtaining or keeping business and/or other benefits. Although the Company has policies and procedures designed to ensure that
it, its employees, agents, and intermediaries comply with the FCPA and other anti-corruption laws, there can be no assurance that such policies or
procedures will work effectively all of the time or protect the Company against liability for actions taken by its employees, agents, and intermediaries with
respect to its business or any businesses that it may acquire. In the event the Company believes, or has reason to believe, its employees, agents, or
intermediaries have or may have violated applicable anti-corruption laws in the jurisdiction in which it operates, including the FCPA, the Company may be
required to investigate or have a third party investigate the relevant facts and circumstances, which can be expensive and require significant time and
attention from senior management. The Company’s continued operation and expansion outside the U.S., especially in Latin America, could increase the
risk, perceived or otherwise, of such violations in the future.
The Company is also subject to anti-money laundering laws in both the United States and Latin America. For example, Mexico’s Anti-Money Laundering
Law requires monthly reporting of certain transactions (or series of transactions) exceeding monetary limits, and require stricter maintenance of customer
identification records and controls, and reporting of all foreign (non-Mexican) customer transactions. Guatemala, Colombia and El Salvador also have
similar reporting requirements.
If the Company is found to have violated the FCPA, anti-money laundering laws or other laws governing the conduct of business with government entities
(including local laws), the Company may be subject to criminal and civil penalties and other remedial measures, which could have an adverse effect on its
business, results of operations, and financial condition. Investigation of any potential or perceived violations of the FCPA, anti-money laundering laws or
other anti-corruption laws by U.S. or foreign authorities could harm the Company’s reputation and could have a material adverse effect on its business,
results of operations and financial condition.
Failure to maintain certain criteria required by state and local regulatory bodies could result in fines or the loss of the Company’s licenses to conduct
business.
Most states and many local jurisdictions both in the U.S. and in Latin America in which the Company operates require registration and licenses of stores
and employees to conduct the Company’s business. These states or their respective regulatory bodies have established criteria the Company must meet in
order to obtain, maintain, and renew those licenses. For example, many of the states in which the Company operates require it to meet or exceed certain
operational, advertising, disclosure, collection, and recordkeeping requirements and to maintain a minimum amount of net worth or equity. From time to
time, the Company is subject to audits in these states to ensure it is meeting the applicable requirements to maintain these licenses. Failure to meet these
requirements could result in substantial fines and penalties and/or store closures, which could include temporary suspension of operations, the revocation of
existing licenses or the denial of new and renewal licensing requests. The Company cannot guarantee future license applications or renewals will be
granted. If the Company were to lose any of its licenses to conduct its business, it could result in the temporary or permanent closure of stores, which could
adversely affect the Company’s business, results of operations and cash flows.
The complexity of the political and regulatory environment in which the Company operates and the related cost of compliance are both increasing due to
the changing political landscape, additional legal and regulatory requirements, the Company’s ongoing expansion into new markets and the fact that foreign
laws occasionally are vague or conflict with domestic laws. In addition to potential damage to the Company’s reputation and brand, failure to comply with
applicable federal, state and local laws and regulations such as those outlined above may result in the Company being subject to claims, lawsuits, fines and
adverse publicity that could have a material adverse effect on its business, results of operations and financial condition.
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Foreign Operations Risks
The Company’s financial position and results of operations may fluctuate significantly due to fluctuations in currency exchange rates in Latin
American markets.
The Company derives significant revenue, earnings and cash flow from operations in Latin America, where business operations are transacted in Mexican
pesos, Guatemalan quetzales and Colombian pesos. The Company’s exposure to currency exchange rate fluctuations results primarily from the translation
exposure associated with the preparation of the Company’s consolidated financial statements, as well as from transaction exposure associated with
transactions and assets and liabilities denominated in currencies other than the respective subsidiaries’ functional currencies. While the Company’s
consolidated financial statements are reported in U.S. dollars, the financial statements of the Company’s Latin American subsidiaries are prepared using
their respective functional currency and translated into U.S. dollars by applying appropriate exchange rates. As a result, fluctuations in the exchange rate of
the U.S. dollar relative to the Latin American currencies could cause significant fluctuations in the value of the Company’s assets, liabilities, stockholders’
equity and operating results. In addition, while expenses with respect to foreign operations are generally denominated in the same currency as
corresponding sales, the Company has transaction exposure to the extent expenditures are incurred in currencies other than the respective subsidiaries’
functional currencies. The costs of doing business in foreign jurisdictions also may increase as a result of adverse currency rate fluctuations. In addition,
changes in currency rates could negatively affect customer demand, especially in Latin America and in U.S. stores located near the Mexican border. For a
detailed discussion of the impact of fluctuations in currency exchange rates, see “Item 7A. Quantitative and Qualitative Disclosures About Market Risk.”
Risks and uncertainties related to the Company’s foreign operations could negatively impact the Company’s operating results.
As of December 31, 2020, the Company had 1,702 store locations in Latin America, including 1,616 in Mexico, 59 in Guatemala, 14 in Colombia and 13 in
El Salvador, and the Company plans to open additional stores in Latin America in the future. Doing business in each of these countries, and in Latin
America generally, involves increased risks related to geo-political events, political instability, corruption, economic volatility, property crime, drug cartel
and gang-related violence, social and ethnic unrest including riots and looting, enforcement of property rights, governmental regulations, tax policies,
banking policies or restrictions, foreign investment policies, public safety, health and security, anti-money laundering regulations, interest rate regulation
and import/export regulations among others. As in many developing markets, there are also uncertainties as to how both local law and U.S. federal law is
applied, including areas involving commercial transactions and foreign investment. As a result, actions or events could occur in Mexico, Guatemala,
Colombia or El Salvador that are beyond the Company’s control, which could restrict or eliminate the Company’s ability to operate some or all of its
locations in these countries or significantly reduce customer traffic, product demand and the expected profitability of such operations.
Changes impacting international trade and corporate tax and other related regulatory provisions may have an adverse effect on the Company’s
financial condition and results of operations.
Because international operations increase the complexity of an organization, the Company may face additional administrative costs in managing its
business. In addition, most countries typically impose additional burdens on non-domestic companies through the use of local regulations, tariffs, labor
controls and other federal or state requirements or legislation. As the Company derives significant revenue, earnings and cash flow from operations in Latin
America, primarily in Mexico, there are some inherent risks regarding the overall stability of the trading relationship between Mexico and the U.S. and the
burdens imposed thereon by any changes to (or the adoption of new) regulations, tariffs or other federal or state legislation. Specifically, the Company has
significant exposure to fluctuations and devaluations of the Mexican peso and the health of the Mexican economy, which, in each case, may be negatively
impacted by changes in U.S. trade treaties, including the USMCA and corporate tax policy. In some cases, there have been negative reactions to the enacted
and/or proposed policies as expressed in the media and by politicians in Mexico, which could potentially negatively impact U.S. companies operating in
Mexico. In particular, there is continued uncertainty around Mexico’s current federal administration and how the policies as applied by its administration,
including conducting aggressive corporate tax and other regulatory audits, adverse government discretion, and support of increased social welfare
programs, may impact U.S. companies doing business in Mexico generally and pawn and consumer finance companies in particular. While the Company
engages in limited cross-border transactions other than those involving scrap jewelry sales, any such changes in regulations, trade treaties, corporate tax
policy, import taxes or adverse court or administrative interpretations of the foregoing could adversely and significantly affect the Mexican economy and
ultimately the Mexican peso, which could adversely and significantly affect the Company’s financial position and results of the Company’s Latin America
operations.
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Accounting, Tax and Financial Risks
The Company's existing and future levels of indebtedness could adversely affect its financial health, its ability to obtain financing in the future, its
ability to react to changes in its business and its ability to fulfill its obligations under such indebtedness.
As of December 31, 2020, including the Company's 4.625% senior unsecured notes issued in August 2020 (“Notes”) and the Company’s unsecured credit
facilities, the Company had outstanding principal indebtedness of $623.0 million and availability of $403.7 million under its unsecured credit facilities,
subject to certain financial covenants. The Company's level of indebtedness could:
• make it more difficult for it to satisfy its obligations with respect to the Notes and its other indebtedness, resulting in possible defaults on and
acceleration of such indebtedness;
•
•
•
•
•
•
require it to dedicate a substantial portion of its cash flow from operations to the payment of principal and interest on its indebtedness, thereby
reducing the availability of such cash flows to fund working capital, acquisitions, new store openings, capital expenditures and other general
corporate purposes;
limit its ability to obtain additional financing for working capital, acquisitions, new store openings, capital expenditures, debt service requirements
and other general corporate purposes;
limit its ability to refinance indebtedness or cause the associated costs of such refinancing to increase;
restrict the ability of its subsidiaries to pay dividends or otherwise transfer assets to the Company, which could limit its ability to, among other
things, make required payments on its debt;
increase the Company's vulnerability to general adverse economic and industry conditions, including interest rate fluctuations (because a portion of
its borrowings are at variable rates of interest); and
place the Company at a competitive disadvantage compared to other companies with proportionately less debt or comparable debt at more favorable
interest rates who, as a result, may be better positioned to withstand economic downturns.
Any of the foregoing impacts of the Company's level of indebtedness could have a material adverse effect on its business, financial condition and results of
operations.
The Company is subject to goodwill impairment risk.
At December 31, 2020, the Company had $977.4 million of goodwill on its consolidated balance sheet, all of which represents assets capitalized in
connection with the Company’s acquisitions and business combinations. Accounting for goodwill requires significant management estimates and judgment.
Management performs periodic reviews of the carrying value of goodwill to determine whether events and circumstances indicate that an impairment in
value may have occurred. A variety of factors could cause the carrying value of goodwill to become impaired. A write-down of the carrying value of
goodwill could result in a non-cash charge, which could have an adverse effect on the Company’s results of operations.
Declines in commodity market prices of gold, other precious metals and diamonds could negatively affect the Company’s profits.
The Company’s profitability could be adversely impacted by commodity market fluctuations. As of December 31, 2020, approximately 58% of the
Company’s pawn loans were collateralized with jewelry, which is primarily gold, and 51% of its inventories consisted of jewelry, which is also primarily
gold. The Company sells significant quantities of gold, other precious metals and diamonds acquired through collateral forfeitures or direct purchases from
customers. A significant and sustained decline in gold and/or other precious metal and diamond prices could result in decreased merchandise sales and
related margins, decreased inventory valuations and sub-standard collateralization of outstanding pawn loans. In addition, a significant decline in market
prices could result in a lower balance of pawn loans outstanding for the Company, as customers would receive lower loan amounts for individual pieces of
jewelry or other gold items. For a detailed discussion of the impact of a decline in market prices on wholesale scrap jewelry sales, see “Item 7A.
Quantitative and Qualitative Disclosures About Market Risk.”
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Unexpected changes in both domestic and foreign tax laws and policies could negatively impact the Company’s operating results.
The Company’s financial results may be negatively impacted by changes in domestic or foreign tax laws, administrative interpretations of such laws and
enforcement of policies, including, but not limited to, an increase in statutory tax rates, changes in allowable expense deductions, or the imposition of new
withholding requirements on repatriation of foreign earnings.
Certain tax positions taken by the Company require the judgment of management and could be challenged by federal, state and local taxing authorities
in the U.S. and Latin America.
Management’s judgment is required in determining the provision for income taxes, franchise taxes, sales and value-added taxes, deferred tax assets and
liabilities and any valuation allowance recorded against deferred tax assets. Management’s judgment is also required in evaluating whether tax benefits
meet the more-likely-than-not threshold for recognition under ASC 740-10-25, Income Taxes.
General Economic and Market Risks
A sustained deterioration of economic conditions or an economic crisis and government actions taken to limit the impact of such an economic crisis
could reduce demand or profitability for the Company’s products and services which would result in reduced earnings.
The Company’s business and financial results may be adversely impacted by sustained unfavorable economic conditions or unfavorable economic
conditions associated with a global or regional economic crisis which, in either case, include adverse changes in interest or tax rates, effects of government
initiatives to manage economic conditions and increased volatility of commodity markets and foreign currency exchange rates. Specifically, a sustained or
rapid deterioration in the economy, along with the potential enactment of government stimulus programs to attempt to limit such economic deterioration,
could adversely impact the performance of the Company’s pawn loan portfolio and consumer or market demand for pre-owned merchandise or gold such as
that sold in the Company’s pawnshops. A sustained deterioration in the economy could reduce the demand and resale value of pre-owned merchandise and
reduce the amount that the Company could effectively lend on an item of collateral. Such reductions could adversely affect pawn loan balances, pawn
redemption rates, inventory balances, inventory mixes, sales volumes and gross profit margins.
Inclement weather, natural disasters or health epidemics can adversely impact the Company’s operating results.
The occurrence of weather events and natural disasters such as rain, cold weather, snow, wind, storms, hurricanes, earthquakes, volcanic eruptions, or
health epidemics in the Company’s markets could adversely affect consumer traffic, retail sales and pawn loan origination or redemption activities at the
Company’s stores and have a material adverse effect on the Company’s results of operations. In addition, the Company may incur property, casualty or
other losses not covered by insurance. Losses not covered by insurance could be substantial and may increase the Company’s expenses, which could harm
the Company’s results of operations and financial condition.
Changes in the capital markets or the Company’s financial condition could reduce availability of capital on favorable terms, if at all.
The Company has, in the past, accessed the debt capital markets to refinance existing debt obligations and to obtain capital to finance growth. Efficient
access to these markets is critical to the Company’s ongoing financial success. However, the Company’s future access to the debt capital markets could
become restricted due to a variety of factors, including a deterioration of the Company’s earnings, cash flows, balance sheet quality, regulatory restrictions,
fines, or orders or other regulatory action causing reputational harm, or overall business or industry prospects, a significant deterioration in the state of the
capital markets, including impacts of inflation or rising interest rates or a negative bias toward the Company’s industry by market participants. Inability to
access the credit markets on acceptable terms, if at all, could have a material adverse effect on the Company’s financial condition and ability to fund future
growth.
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Adverse real estate market fluctuations and/or the inability to renew and extend store operating leases could affect the Company’s profits.
The Company leases most of its locations. A significant rise in real estate prices or real property taxes could result in an increase in store lease costs as the
Company opens new locations and renews leases for existing locations, thereby negatively impacting the Company’s results of operations. The Company
also owns certain developed and undeveloped real estate, which could be impacted by adverse market fluctuations. In addition, the inability of the
Company to renew, extend or replace expiring store leases could have an adverse effect on the Company’s results of operations.
A discussion of certain other market risks is covered in “Item 7A. Quantitative and Qualitative Disclosures About Market Risk.”
Item 1B. Unresolved Staff Comments
None.
Item 2. Properties
While the Company generally leases its pawnshop locations, the Company also purchases real estate for its pawnshop locations as opportunities arise at
attractive prices, whether through store acquisitions or through purchases from its landlords at existing stores. As of December 31, 2020, the Company
owned the real estate and buildings for 202 of its pawn stores and its Company’s corporate headquarters building in Fort Worth, Texas.
As of December 31, 2020, the Company leased 2,592 store locations that were open or were in the process of opening. Leased facilities are generally leased
for a term of three to five years with one or more options to renew. A majority of the store leases can be terminated early upon an adverse change in law
which negatively affects the store’s profitability. The Company’s leases expire on dates ranging between 2021 and 2045. All store leases provide for
specified periodic rental payments ranging from approximately $1,000 to $25,000 per month as of December 31, 2020. For more information about the
Company’s pawn store locations, see “Item 1. Business—Locations and Operations.”
The following table details material corporate locations leased by the Company (dollars in thousands):
Description
Administrative offices
Administrative offices
Administrative operations
Location
Monterrey, Mexico
Mexico City, Mexico
Fort Worth, Texas
Square Footage
15,000
8,000
24,000
Lease Expiration Date
December 31, 2024
March 31, 2024
July 31, 2021
Monthly Rental
Payment
$
15
15
10
Most leases require the Company to maintain the property and pay the cost of insurance and property taxes. The Company believes termination of any
particular lease would not have a material adverse effect on the Company’s operations. The Company believes the facilities currently owned and leased by
it as pawn stores are suitable for such purpose and considers its equipment, furniture and fixtures to be in good condition.
Item 3. Legal Proceedings
The Company is a defendant in certain routine litigation matters and regulatory actions encountered in the ordinary course of its business. Certain of these
matters are covered to an extent by insurance. In the opinion of management, the resolution of these matters is not expected to have a material adverse
effect on the Company’s financial position, results of operations or liquidity.
Item 4. Mine Safety Disclosures
Not Applicable.
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PART II
Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
General Market Information
The Company’s common stock is quoted on the Nasdaq Global Select Market (“Nasdaq”) under the symbol “FCFS.”
On January 27, 2021, there were approximately 258 stockholders of record of the Company’s common stock.
In January 2021, the Company’s Board of Directors declared a $0.27 per share first quarter cash dividend on common shares outstanding, or an aggregate
of $11.1 million based on the December 31, 2020 share count, to be paid on February 26, 2021 to stockholders of record as of February 12, 2021. While the
Company currently expects to continue the payment of quarterly cash dividends, the declaration and payment of cash dividends in the future (quarterly or
otherwise) will be made by the Board of Directors, from time to time, subject to the Company’s financial condition, results of operations, business
requirements, compliance with legal requirements, expected liquidity, debt covenant restrictions and other relevant factors including the impact of COVID-
19.
Issuer Purchases of Equity Securities
During 2020, the Company repurchased a total of 1,427,000 shares of common stock at an aggregate cost of $107.0 million and an average cost per share
of $74.96, and during 2019, repurchased 1,305,000 shares of common stock at an aggregate cost of $114.0 million and an average cost per share of $87.37.
The Company intends to continue repurchases under its active share repurchase programs, including through open market transactions under trading plans
in accordance with Rule 10b5-1 and Rule 10b-18 under the Exchange Act of 1934, as amended, subject to a variety of factors, including, but not limited to,
the level of cash balances, credit availability, debt covenant restrictions, general business conditions, regulatory requirements, the market price of the
Company’s stock, dividend policy, the availability of alternative investment opportunities, including acquisitions, and the impact of COVID-19.
The following table provides the information with respect to purchases made by the Company of shares of its common stock during each month a share
repurchase program was in effect during the three months ended December 31, 2020 (dollars in thousands, except per share amounts):
October 1 through October 31, 2020
November 1 through November 30, 2020
December 1 through December 31, 2020
Total
Total
Number
Of Shares
Purchased
Average
Price
Paid
Per Share
Total Number Of
Shares Purchased
As Part Of Publicly
Announced Plans
Approximate Dollar
Value Of Shares
That May Yet Be
Purchased Under
The Plans
150,000 $
159,000
137,000
446,000
52.89
54.73
73.35
59.81
150,000 $
159,000
137,000
446,000
40,533
31,827
21,827
The following table provides purchases made by the Company of shares of its common stock under each share repurchase program in effect during 2020
(dollars in thousands):
Plan Authorization Date
October 24, 2018
January 28, 2020
Plan Completion Date
January 30, 2020
Currently active
$
Total
Dollar Amount
Authorized
Shares Purchased in
2020
Dollar Amount
Purchased in 2020
Remaining Dollar
Amount Authorized For
Future Purchases
100,000
100,000
344,000 $
1,083,000
1,427,000 $
28,797 $
78,173
106,970 $
—
21,827
21,827
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Performance Graph
The graph set forth below compares the cumulative total stockholder return on the common stock of the Company for the period from December 31, 2015
through December 31, 2020, with the cumulative total return on the Standard & Poor’s (“S&P”) MidCap 400 Index and the Russell 2000 Index,
representing broad-based equity market indexes, and the S&P MidCap 400 Financials Index and the S&P MidCap 400 Consumer Discretionary Index,
representing industry-based indexes, over the same period (assuming the investment of $100 on December 31, 2015 and assuming the reinvestment of all
dividends on the date paid). The Company has previously included a peer group index, however believes the comparison to the above mentioned industry-
based indexes is a more applicable comparison. As a result, the performance graph below does not include a peer group index. Note that historic
performance is not necessarily indicative of future performance.
32
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Item 6. Selected Financial Data
The information below should be read in conjunction with “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of
Operations” and the Company’s consolidated financial statements and related notes thereto in “Item 8. Financial Statements and Supplementary Data.” The
information below is derived from and qualified by reference to the Company’s audited financial statements for each of the five years ended December 31,
2020.
2020
Year Ended December 31,
2018
(in thousands, except per share amounts and location counts)
2017
2019
2016
(1)
Income Statement Data :
Revenue:
Retail merchandise sales
Pawn loan fees
Wholesale scrap jewelry sales
Consumer loan and credit services fees
Total revenue
Cost of revenue:
$
1,075,518 $
457,517
96,233
2,016
1,631,284
1,175,561 $
564,824
103,876
20,178
1,864,439
1,091,614 $
525,146
107,821
56,277
1,780,858
1,051,099 $
510,905
140,842
76,976
1,779,822
669,131
312,757
62,638
43,851
1,088,377
Cost of retail merchandise sold
Cost of wholesale scrap jewelry sold
Consumer loan and credit services loss provision
Total cost of revenue
641,087
79,546
(488)
720,145
745,861
96,072
4,159
846,092
Net revenue
911,139
1,018,347
Expenses and other income:
Store operating expenses
Administrative expenses
Depreciation and amortization
Interest expense, net
Merger and acquisition expenses
Loss (gain) on foreign exchange
Loss on extinguishment of debt
Write-offs and impairments of certain lease
intangibles and other assets
Net gain on sale of common stock of Enova
Total expenses and other income
Income before income taxes
Provision for income taxes
Net income
Dividends declared per common share
$
$
562,158
110,931
42,105
27,804
1,316
884
11,737
10,505
—
767,440
143,699
37,120
595,539
122,334
41,904
32,980
1,766
(787)
—
—
—
793,736
224,611
59,993
696,666
99,964
17,461
814,091
966,767
563,321
120,042
42,961
26,729
7,643
762
—
—
—
761,458
205,309
52,103
679,703
132,794
19,819
832,316
947,506
552,191
122,473
55,233
22,438
9,062
(317)
14,114
—
—
775,194
172,312
28,420
418,556
53,025
11,993
483,574
604,803
327,062
96,537
31,865
19,569
36,670
952
—
—
(1,299)
511,356
93,447
33,320
60,127
106,579 $
164,618 $
153,206 $
143,892 $
1.08 $
1.02 $
0.91 $
0.77 $
0.565
33
Table of Contents
Income Statement Data (Continued)
(1)
:
Earnings per share:
Basic
Diluted
Balance Sheet Data:
Inventories
Pawn loans
Net working capital
Total assets
Long-term liabilities
Total liabilities
Stockholders’ equity
Statement of Cash Flows Data:
Net cash flows provided by (used in):
Operating activities
Investing activities
Financing activities
Location Counts:
Pawn stores
Consumer loan stores
$
$
$
2020
2019
Year Ended December 31,
2018
2017
2016
2.57 $
2.56
3.83 $
3.81
3.42 $
3.41
3.01 $
3.00
1.72
1.72
190,352 $
308,231
418,159
2,372,197
881,976
1,088,382
1,283,815
265,256 $
369,527
538,087
2,439,440
886,503
1,089,405
1,350,035
275,130 $
362,941
656,847
2,107,974
656,825
789,870
1,318,104
276,771 $
344,748
721,626
2,062,784
466,880
587,451
1,475,333
330,683
350,506
748,507
2,145,203
551,589
695,217
1,449,986
222,264 $
(20,352)
(186,502)
231,596 $
(137,053)
(120,806)
243,429 $
(159,247)
(127,061)
220,357 $
1,397
(197,506)
96,854
(25,967)
(58,713)
2,748
—
2,748
2,673
6
2,679
2,456
17
2,473
2,039
72
2,111
2,012
73
2,085
(1)
See “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations—Non-GAAP Financial Information—Adjusted Net Income
and Adjusted Diluted Earnings Per Share” for additional information about certain 2020, 2019 and 2018 income and expense items that affected the Company’s
consolidated net income and diluted earnings per share.
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations
General
The Company is a leading operator of retail-based pawn stores with 2,748 store locations in the U.S. and Latin America. The Company’s pawn stores
generate retail sales primarily from the merchandise acquired through collateral forfeitures and over-the-counter purchases from customers. In addition, the
stores help customers meet small short-term cash needs by providing non-recourse pawn loans and buying merchandise directly from customers. Personal
property, such as jewelry, electronics, tools, appliances, sporting goods and musical instruments, is pledged as collateral for the pawn loans and held by the
Company over the typical 30-day term of the loan plus a stated grace period.
The Company recognizes pawn loan fee revenue on a constant-yield basis over the life of the pawn loan for all pawn loans of which the Company deems
collection to be probable based on historical redemption statistics. If a pawn loan is not repaid prior to the expiration of the loan term, including any
extension or grace period, if applicable, the property is forfeited to the Company and transferred to inventory at a value equal to the principal amount of the
loan, exclusive of accrued pawn fee revenue. The Company records merchandise sales revenue at the time of the sale and presents merchandise sales net of
any sales or value-added taxes collected. The Company does not provide direct financing to customers for the purchase of its merchandise, but does permit
its customers to purchase merchandise on an interest-free “layaway” plan. Should the customer fail to make a required payment pursuant to a layaway plan,
the item is returned to inventory and all or a portion of previous payments are typically forfeited to the Company. Deposits and interim payments from
customers on layaway sales are recorded as deferred revenue and subsequently recorded as retail merchandise sales revenue when the merchandise is
delivered to the
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customer upon receipt of final payment or when previous payments are forfeited to the Company. Some jewelry inventory is melted and processed at third-
party facilities and the precious metal and diamond content is sold at either prevailing market commodity prices or a previously agreed upon price with a
commodity buyer. The Company records revenue from these wholesale scrap jewelry transactions when a price has been agreed upon and the Company
ships the commodity to the buyer.
Operating expenses consist of all items directly related to the operation of the Company’s stores, including salaries and related payroll costs, rent, utilities,
facilities maintenance, advertising, property taxes, licenses, supplies and security. Administrative expenses consist of items relating to the operation of the
corporate offices, including the compensation and benefit costs of corporate management, district managers and other operations management personnel,
accounting, legal and other administrative costs, information technology costs, liability and casualty insurance, outside legal and accounting fees and
stockholder-related expenses. Merger and acquisition expenses primarily include incremental costs directly associated with merger and acquisition
activities, including professional fees, outside legal expenses, severance, retention and other employee-related costs, contract breakage costs and costs
related to consolidation of technology systems and corporate facilities.
The Company organizes its operations into two reportable segments. The U.S. operations segment consists of all operations in the U.S. and the Latin
America operations segment consists of all operations in Mexico, Guatemala, Colombia and El Salvador. Financial information regarding the Company’s
revenue and long-lived assets by geographic areas is provided in Note 15 of Notes to Consolidated Financial Statements.
Stores included in the same-store calculations presented in this report are those stores that were opened or acquired prior to the beginning of the prior-year
comparative period and remained open through the end of the reporting period. Also included are stores that were relocated during the applicable period
within a specified distance serving the same market where there is not a significant change in store size and where there is not a significant overlap or gap
in timing between the opening of the new store and the closing of the existing store.
The Company’s management reviews and analyzes operating results in Latin America on a constant currency basis because the Company believes this
better represents the Company’s underlying business trends. Constant currency results are non-GAAP financial measures, which exclude the effects of
foreign currency translation and are calculated by translating current-year results at prior-year average exchange rates. The wholesale scrap jewelry sales in
Latin America are priced and settled in U.S. dollars, and are not affected by foreign currency translation, as are a small percentage of the operating and
administrative expenses in Latin America, which are billed and paid in U.S. dollars. Amounts presented on a constant currency basis are denoted as such.
See “Non-GAAP Financial Information” for additional discussion of constant currency operating results.
Business operations in Mexico, Guatemala and Colombia are transacted in Mexican pesos, Guatemalan quetzales and Colombian pesos. The Company also
has operations in El Salvador where the reporting and functional currency is the U.S. dollar. The following table provides exchange rates for the Mexican
peso, Guatemalan quetzal and Colombian peso for the current and prior-year periods:
Mexican peso / U.S. dollar exchange rate:
End-of-period
Twelve months ended
Guatemalan quetzal / U.S. dollar exchange rate:
End-of-period
Twelve months ended
Colombian peso / U.S. dollar exchange rate:
End-of-period
Twelve months ended
2020
% Change
Over Prior-
Year Period
Favorable /
(Unfavorable)
(6)%
(11)%
(1)%
— %
(5)%
(13)%
35
Rate
19.9
21.5
7.8
7.7
3,433
3,693
2019
% Change
Over Prior-
Year Period
Favorable /
(Unfavorable)
5 %
(1)%
— %
(3)%
(1)%
(11)%
Rate
18.8
19.3
7.7
7.7
3,277
3,280
2018
Rate
19.7
19.2
7.7
7.5
3,250
2,956
Table of Contents
The following table details income statement items as a percent of total revenue and other operating metrics:
2020
Year Ended December 31,
2019
2018
Revenue:
Retail merchandise sales
Pawn loan fees
Wholesale scrap jewelry sales
Consumer loan and credit services fees
(1)
Cost of revenue:
Cost of retail merchandise sold
Cost of wholesale scrap jewelry sold
Consumer loan and credit services loss provision
(1)
Net revenue
Expenses and other income:
Store operating expenses
Administrative expenses
Depreciation and amortization
Interest expense, net
Merger and acquisition expenses
Loss (gain) on foreign exchange
Loss on extinguishment of debt
Write-offs and impairments of certain lease intangibles and other assets
Income before income taxes
Provision for income taxes
Net income
65.9 %
28.1
5.9
0.1
39.3
4.8
—
55.9
34.5
6.8
2.6
1.7
0.1
0.1
0.7
0.6
8.8
2.3
6.5
63.0 %
30.3
5.6
1.1
40.0
5.2
0.2
54.6
31.9
6.6
2.2
1.8
0.1
—
—
—
12.0
3.2
8.8
61.3 %
29.5
6.0
3.2
39.1
5.6
1.0
54.3
31.6
6.8
2.4
1.5
0.4
0.1
—
—
11.5
2.9
8.6
(1)
Effective June 30, 2020, the Company ceased offering unsecured consumer lending and credit services products, which include all payday and installment loans, in
the U.S.
Critical Accounting Policies
The preparation of financial statements in conformity with GAAP requires management to make estimates, assumptions and judgments that affect the
reported amounts of assets and liabilities, related revenue and expenses, and disclosure of gain and loss contingencies at the date of the financial statements.
Such estimates, assumptions and judgments are subject to a number of risks and uncertainties, which may cause actual results to differ materially from the
Company’s estimates. The significant accounting policies that the Company believes are the most critical to aid in fully understanding and evaluating its
reported financial results include the following:
Pawn loans and revenue recognition - Pawn loans are secured by the customer’s pledge of tangible personal property, which the Company holds during the
term of the loan. If a pawn loan defaults, the Company relies on the sale of the pawned property to recover the principal amount of an unpaid pawn loan,
plus a yield on the investment, as the Company’s pawn loans are non-recourse against the customer. The customer’s creditworthiness does not affect the
Company’s financial position or results of operations. The Company accrues pawn loan fee revenue on a constant-yield basis over the life of the pawn loan
for all pawns for which the Company deems collection to be probable based on historical pawn redemption statistics. If the pawn loan is not repaid prior to
the expiration of the loan term, including any extension or grace period, if applicable, the principal amount loaned becomes the inventory carrying value of
the forfeited collateral, which is typically recovered through sales of the
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forfeited items at prices well above the carrying value. The Company has determined no allowance related to credit losses on pawn loans is required, as the
fair value of the pledged collateral is significantly in excess of the pawn loan amount.
Inventories and merchandise sales revenue recognition - Inventories represent merchandise acquired from forfeited pawns and merchandise purchased
directly from the general public. The Company also retails limited quantities of new or refurbished merchandise obtained directly from wholesalers and
manufacturers. Inventories from forfeited pawns are recorded at the amount of the pawn principal on the unredeemed goods, exclusive of accrued interest.
Inventories purchased directly from customers, wholesalers and manufacturers are recorded at cost. The cost of inventories is determined on the specific
identification method. Inventories are stated at the lower of cost or net realizable value and, accordingly, inventory valuation allowances are established if
inventory carrying values are in excess of estimated selling prices, net of direct costs of disposal. Management has evaluated inventories and determined
that a valuation allowance is not necessary.
The Company’s pawn merchandise sales are primarily retail sales to the general public in its pawn stores. The Company records sales revenue at the time of
the sale. The Company presents merchandise sales net of any sales or value-added taxes collected. Some jewelry inventory is melted and processed at third-
party facilities and the precious metal and diamond content is sold at either prevailing market commodity prices or a previously agreed upon price with a
commodity buyer. The Company records revenue from these wholesale scrap jewelry transactions when a price has been agreed upon and the Company
ships the commodity to the buyer.
Layaway plan and deferred revenue - The Company does not provide direct financing to customers for the purchase of its merchandise, but does permit its
customers to purchase merchandise on an interest-free “layaway” plan. Should the customer fail to make a required payment pursuant to a layaway plan,
the item is returned to inventory and all or a portion of previous payments are typically forfeited to the Company. Deposits and interim payments from
customers on layaway sales are recorded as deferred revenue and subsequently recorded as retail merchandise sales revenue when the merchandise is
delivered to the customer upon receipt of final payment or when previous payments are forfeited to the Company. Layaway payments from customers are
included in customer deposits in the accompanying consolidated balance sheets.
Goodwill and other indefinite-lived intangible assets - Goodwill represents the excess of the purchase price over the fair value of the net assets acquired in
each business combination. The Company performs its goodwill impairment assessment annually as of December 31, and between annual assessments if an
event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. The Company’s
reporting units, which are tested for impairment, are U.S. operations and Latin America operations. The Company assesses goodwill for impairment at a
reporting unit level by first assessing a range of qualitative factors, including, but not limited to, macroeconomic conditions, industry conditions, the
competitive environment, changes in the market for the Company’s products and services, regulatory and political developments, entity specific factors
such as strategy and changes in key personnel, and overall financial performance. If, after completing this assessment, it is determined that it is more likely
than not that the fair value of a reporting unit is less than its carrying value, the Company proceeds to the impairment testing methodology.
The Company’s other material indefinite-lived intangible assets consist of trade names and pawn licenses. The Company performs its indefinite-lived
intangible asset impairment assessment annually as of December 31, and between annual assessments if an event occurs or circumstances change that
would more likely than not reduce the fair value of a reporting unit below its carrying amount.
Foreign currency transactions - The Company has operations in Mexico, Guatemala and Colombia where the functional currency is the Mexican peso,
Guatemalan quetzal and Colombian peso. Accordingly, the assets and liabilities of these subsidiaries are translated into U.S. dollars at the exchange rate in
effect at each balance sheet date, and the resulting adjustments are accumulated in other comprehensive income (loss) as a separate component of
stockholders’ equity. Revenues and expenses are translated at the average exchange rates occurring during the respective period. Prior to translation, U.S.
dollar-denominated transactions of the foreign subsidiaries are remeasured into their functional currency using current rates of exchange for monetary
assets and liabilities and historical rates of exchange for non-monetary assets and liabilities. Gains and losses from remeasurement of dollar-denominated
monetary assets and liabilities in Mexico, Guatemala and Colombia are accumulated in loss (gain) on foreign exchange in the consolidated statements of
income. Deferred taxes are not currently recorded on cumulative foreign currency translation adjustments, as the Company indefinitely reinvests earnings
of its foreign subsidiaries. The Company also has operations in El Salvador where the reporting and functional currency is the U.S. dollar.
37
Table of Contents
Results of Operations
2020 Consolidated Operating Results Highlights
The following table sets forth revenue, net income, diluted earnings per share, adjusted net income, adjusted diluted earnings per share, EBITDA and
adjusted EBITDA for the year ended December 31, 2020 as compared to the year ended December 31, 2019 (in thousands, except per share amounts):
Revenue
Net income
Diluted earnings per share
EBITDA (non-GAAP measure)
Weighted-average diluted shares
Year Ended December 31,
As Reported (GAAP)
2020
2019
Adjusted (Non-GAAP)
2020
2019
$
$
$
$
1,631,284 $
106,579 $
2.56 $
213,608 $
41,600
1,864,439
164,618
3.81
299,495
43,208
$
$
$
$
1,631,284 $
125,153 $
3.01 $
236,974 $
41,600
1,864,439
167,900
3.89
303,782
43,208
See “Non-GAAP Financial Information—Adjusted Net Income and Adjusted Diluted Earnings Per Share and —Earnings Before Interest, Taxes,
Depreciation and Amortization (EBITDA) and Adjusted EBITDA” below.
The following charts present net income, adjusted net income, diluted earnings per share, adjusted diluted earnings per share, EBITDA, adjusted EBITDA
and store count for the years ended December 31, 2020, 2019 and 2018 (in millions, except per share and store count amounts):
* Non-GAAP financial measures. See “Non-GAAP Financial Information” for additional discussion of non-GAAP financial measures.
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Table of Contents
Operating Results for the Twelve Months Ended December 31, 2020 Compared to the Twelve Months Ended December 31, 2019
In December 2019, a novel strain of coronavirus (“COVID-19”) surfaced in China and rapidly spread throughout the world. In March of 2020, the World
Health Organization declared the outbreak a pandemic. During the end of the first quarter of 2020 and the first part of the second quarter of 2020, many
countries, states and other local government officials reacted by instituting quarantines, shelter-in-place and other orders mandating non-essential business
closures, travel restrictions and other measures in an effort to reduce the spread of COVID-19, in addition to instituting broad-based stimulus, relief and
forbearance programs in an effort to mitigate the economic impact of the pandemic. The impact of COVID-19 on the Company’s results of operations in
each segment are more fully described in the discussion below.
The following tables and related discussion set forth key operating and financial data for the Company’s operations by reporting segment as of and for the
years ended December 31, 2020 and 2019. For similar operating and financial data and discussion of the Company’s 2019 results compared to its 2018
results, refer to Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” under Part II of the Company’s Annual
Report on Form 10-K for the year ended December 31, 2019, which was filed with the SEC on February 3, 2020.
U.S. Operations Segment
The following table details earning assets, which consist of pawn loans, inventories and unsecured consumer loans, net, as well as other earning asset
metrics of the U.S. operations segment as of December 31, 2020 as compared to December 31, 2019 (dollars in thousands, except as otherwise noted):
U.S. Operations Segment
Earning assets:
Pawn loans
Inventories
Consumer loans, net
(1)
Average outstanding pawn loan amount (in ones)
Composition of pawn collateral:
General merchandise
Jewelry
Composition of inventories:
General merchandise
Jewelry
Percentage of inventory aged greater than one year
As of December 31,
2020
2019
Increase /
(Decrease)
$
$
$
220,391
136,109
—
356,500
198
$
$
$
268,793
181,320
751
450,864
177
(18)%
(25)%
(100)%
(21)%
12 %
33 %
67 %
100 %
46 %
54 %
100 %
2 %
34 %
66 %
100 %
47 %
53 %
100 %
3 %
Inventory turns (trailing twelve months cost of merchandise sales divided by average
inventories)
3.2 times
2.8 times
(1)
Effective June 30, 2020, the Company ceased offering unsecured consumer lending and credit services products, which include all payday and installment loans, in
the U.S.
39
Table of Contents
The following table presents segment pre-tax operating income and other operating metrics of the U.S. operations segment for the year ended
December 31, 2020 as compared to the year ended December 31, 2019 (dollars in thousands). Store operating expenses include salary and benefit expense
of store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the stores.
Year Ended
December 31,
2020
2019
Increase /
(Decrease)
U.S. Operations Segment
Revenue:
Retail merchandise sales
Pawn loan fees
Wholesale scrap jewelry sales
Consumer loan and credit services fees
(1)
Total revenue
Cost of revenue:
Cost of retail merchandise sold
Cost of wholesale scrap jewelry sold
Consumer loan and credit services loss provision
(1)
Total cost of revenue
Net revenue
Segment expenses:
Store operating expenses
Depreciation and amortization
Total segment expenses
$
$
720,281
310,437
45,405
2,016
1,078,139
415,938
39,584
(488)
455,034
623,105
396,627
21,743
418,370
722,127
379,395
71,813
20,178
1,193,513
447,911
65,941
4,159
518,011
— %
(18)%
(37)%
(90)%
(10)%
(7)%
(40)%
(112)%
(12)%
675,502
(8)%
412,508
20,860
433,368
(4)%
4 %
(3)%
(15)%
Segment pre-tax operating income
$
204,735
$
242,134
Operating metrics:
Retail merchandise sales margin
Wholesale scrap jewelry sales margin
Net revenue margin
Segment pre-tax operating margin
42 %
13 %
58 %
19 %
38 %
8 %
57 %
20 %
(1)
Effective June 30, 2020, the Company ceased offering unsecured consumer lending and credit services products, which include all payday and installment loans, in
the U.S.
Retail Merchandise Sales Operations
U.S. retail merchandise sales declined less than 1% to $720.3 million during 2020 compared to $722.1 million for 2019. Same-store retail sales also
decreased less than 1% during 2020 compared to 2019. Offsetting the small decline in retail sales revenue, the gross profit margin on retail merchandise
sales in the U.S. was 42% compared to a margin of 38% during 2019, which resulted in an 11% increase in net revenue (gross profit) from retail sales for
2020 compared to 2019.
U.S. inventories decreased 25% from $181.3 million at December 31, 2019 to $136.1 million at December 31, 2020. Inventories aged greater than one year
in the U.S. were 2% at December 31, 2020 compared to 3% at December 31, 2019.
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In general, in most jurisdictions where the Company has stores, pawnshops were designated an essential service by federal guidelines and/or local
regulations and were allowed to remain open during the broad shutdowns in response to COVID-19. As a result, retail sales during the second quarter,
which increased 24% compared to the prior-year quarter, benefited from strong demand for stay-at-home products, such as consumer electronics, tools and
sporting goods and were further enhanced by federal stimulus payments made directly to consumers, which drove additional demand across most product
categories, including jewelry. As a result of the significant second quarter increase in retail sales and less forfeited inventory from lower pawn receivable
balances (as described below), inventory balances were negatively impacted and decreased 30% at June 30, 2020 compared to the prior year-quarter. The
lower inventory balances negatively impacted retail sales during the third and fourth quarters but were offset by an increase in retail sales margin, which
was primarily a result of continued retail demand for value-priced pre-owned merchandise, increased buying of merchandise directly from customers and
lower levels of aged inventory, all of which limited the need for normal discounting.
Pawn Lending Operations
U.S. pawn loan fees decreased 18% to $310.4 million during 2020 compared to $379.4 million for 2019. Same-store pawn fees also decreased 18% during
2020 compared to 2019. Pawn loan receivables as of December 31, 2020 decreased 18% in total and 19% on a same-store basis compared to December 31,
2019.
The broad shutdowns in response to COVID-19 caused significantly reduced levels of personal spending by consumers in the U.S. Further improving U.S.
consumer liquidity during the second quarter were federal stimulus payments, forbearance programs and enhanced unemployment benefits. The additional
consumer liquidity resulted in a significant decline in pawn lending activities, including increased redemptions of existing loans and decreased originations
of new loans. Pawn loans as of June 30, 2020 were 40% lower than the prior year before beginning to recover. The recovery in pawn loans continued
throughout the third and fourth quarters, although pawn loan balances as of December 31, 2020 were still lower than prior-year balances. Resulting pawn
loan fees were negatively impacted during the second, third and fourth quarters of 2020 as a result of the lower pawn loan balances.
Wholesale Scrap Jewelry Operations
U.S. wholesale scrap jewelry revenue, consisting primarily of gold sales, decreased 37% to $45.4 million during 2020 compared to $71.8 million during
2019. The decline in scrap revenue relates primarily to reductions in inventory levels as discussed above. The scrap jewelry gross profit margin in the U.S.
was 13% compared to the prior-year margin of 8%, with the increase in scrap margin primarily due to an increase in the average selling price of gold during
2020 compared to 2019.
Consumer Lending Operations
The Company ceased offering unsecured consumer lending and credit services products (collectively, consumer lending operations), which include all
payday and installment loans, in the U.S. effective June 30, 2020. As a result, service fees from U.S. consumer lending operations decreased 90% to
$2.0 million during 2020 compared to $20.2 million during 2019.
Segment Expenses and Segment Pre-Tax Operating Income
U.S. store operating expenses decreased 4% to $396.6 million during 2020 compared to $412.5 million during 2019 and same-store operating expenses
decreased 3% compared with the prior-year period. The decrease in same-store operating expenses was primarily due to payroll savings realized through
normal employee attrition, reduced store operating hours and other cost saving initiatives as a result of COVID-19, partially offset by an increase in store-
level incentive based compensation, primarily as a result of the significant increase in retail sales during the second quarter and increased margins as
described above.
U.S. store depreciation and amortization increased 4% to $21.7 million during 2020 compared to $20.9 million during 2019.
The U.S. segment pre-tax operating income for 2020 was $204.7 million, which generated a pre-tax segment operating margin of 19% compared to
$242.1 million and 20% in the prior year, respectively. The decrease in the segment pre-tax operating income and margin reflected decreases in pawn fee
revenue as a result of the decline in pawn loan receivables and net revenue from consumer loan and credit services products as a result of discontinuing
consumer lending operations, partially offset by an increase in gross profit from retail sales and a decrease in operating expenses.
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Latin America Operations Segment
The Company’s management reviews and analyzes operating results in Latin America on a constant currency basis because the Company believes this
better represents the Company’s underlying business trends. Constant currency results are non-GAAP financial measures, which exclude the effects of
foreign currency translation and are calculated by translating current-year results at prior-year average exchange rates. The wholesale scrap jewelry sales in
Latin America are priced and settled in U.S. dollars and are not affected by foreign currency translation, as are a small percentage of the operating and
administrative expenses in Latin America, which are billed and paid in U.S. dollars.
Latin American results of operations for 2020 compared to 2019 were impacted by an 11% unfavorable change in the average value of the Mexican peso
compared to the U.S. dollar. The translated value of Latin American earning assets as of December 31, 2020 compared to December 31, 2019 was also
impacted by a 6% unfavorable change in the end-of-period value of the Mexican peso compared to the U.S. dollar.
The following table details earning assets, which consist of pawn loans and inventories as well as other earning asset metrics of the Latin America
operations segment as of December 31, 2020 as compared to December 31, 2019 (dollars in thousands, except as otherwise noted):
As of December 31,
2020
2019
Increase /
(Decrease)
Constant Currency Basis
As of
December 31,
2020
(Non-GAAP)
Increase /
(Decrease)
(Non-GAAP)
Latin America Operations Segment
Earning assets:
Pawn loans
Inventories
Average outstanding pawn loan amount (in
ones)
Composition of pawn collateral:
General merchandise
Jewelry
$
$
$
Composition of inventories:
General merchandise
Jewelry
87,840
54,243
142,083
78
64 %
36 %
100 %
56 %
44 %
100 %
$
$
$
100,734
83,936
184,670
(13)%
(35)%
(23)%
71
10 %
$
$
$
92,802
57,289
150,091
(8)%
(32)%
(19)%
82
15 %
67 %
33 %
100 %
66 %
34 %
100 %
Percentage of inventory aged greater than one
year
2 %
1 %
Inventory turns (trailing twelve months cost of
merchandise sales divided by average
inventories)
4.3 times
3.8 times
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The following table presents segment pre-tax operating income and other operating metrics of the Latin America operations segment for the year ended
December 31, 2020 as compared to the year ended December 31, 2019 (dollars in thousands). Store operating expenses include salary and benefit expense
of store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the stores.
Year Ended
December 31,
2020
2019
Increase /
(Decrease)
Constant Currency Basis
Year Ended
December 31,
2020
(Non-GAAP)
Increase /
(Decrease)
(Non-GAAP)
Latin America Operations Segment
Revenue:
Retail merchandise sales
Pawn loan fees
Wholesale scrap jewelry sales
Total revenue
$
Cost of revenue:
Cost of retail merchandise sold
Cost of wholesale scrap jewelry sold
Total cost of revenue
$
355,237
147,080
50,828
553,145
225,149
39,962
265,111
453,434
185,429
32,063
670,926
297,950
30,131
328,081
Net revenue
288,034
342,845
Segment expenses:
Store operating expenses
Depreciation and amortization
Total segment expenses
165,531
15,816
181,347
183,031
14,626
197,657
$
(22)%
(21)%
59 %
(18)%
(24)%
33 %
(19)%
(16)%
(10)%
8 %
(8)%
394,691
163,459
50,828
608,978
250,095
44,433
294,528
314,450
182,532
17,411
199,943
Segment pre-tax operating income
$
106,687
$
145,188
(27)%
$
114,507
(13)%
(12)%
59 %
(9)%
(16)%
47 %
(10)%
(8)%
— %
19 %
1 %
(21)%
Operating metrics:
Retail merchandise sales margin
Wholesale scrap jewelry sales margin
Net revenue margin
Segment pre-tax operating margin
Retail Merchandise Sales Operations
37 %
21 %
52 %
19 %
34 %
6 %
51 %
22 %
37 %
13 %
52 %
19 %
Latin America retail merchandise sales decreased 22% (13% on a constant currency basis) to $355.2 million during 2020 compared to $453.4 million for
2019. Same-store retail sales decreased 25% (17% on a constant currency basis). The gross profit margin on retail merchandise sales was 37% during 2020
compared to 34% during 2019.
Inventories in Latin America decreased 35% (32% on a constant currency basis) from $83.9 million at December 31, 2019 to $54.2 million at December
31, 2020. Inventories aged greater than one year in Latin America were 2% at December 31, 2020 and 1% at December 31, 2019.
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In general, in most Latin American jurisdictions where the Company has stores, pawnshops were designated an essential service by federal guidelines
and/or local regulations and were allowed to remain open during the broad shutdowns in response to COVID-19. However, a regulatory prohibition of
retail transactions was enacted in Mexico during the last three weeks of May and all stores were closed in Colombia and El Salvador during much of the
second quarter due to broad government shutdowns. Although the Company experienced strong demand for stay-at-home products, such as consumer
electronics, tools and sporting goods, retail sales were negatively impacted by government operating restrictions and closures. In addition, inventory
balances decreased 36% (24% on a constant currency basis) as of June 30, 2020 compared to the prior-year quarter as a result of less forfeited inventory
being generated from lower pawn receivable balances and an increase in scrapping activities, primarily in markets impacted by retail restrictions, which
limited retail sales during the third and fourth quarters. The lower retail sales volume was partially offset by an increase in retail sales margin, which was
primarily a result of continued retail demand for value-priced pre-owned merchandise and increased buying of merchandise directly from customers, which
limited the need for normal discounting.
Pawn Lending Operations
Pawn loan fees in Latin America decreased 21% (12% on a constant currency basis) totaling $147.1 million during 2020 compared to $185.4 million for
2019. Same-store pawn fees decreased 24% (16% on a constant currency basis) during 2020 compared to 2019. Pawn loan receivables decreased 13% (8%
on a constant currency basis) as of December 31, 2020 compared to December 31, 2019, while same-store pawn receivables decreased by 15% (10% on a
constant currency basis).
The broad shutdowns in response to COVID-19 caused significantly reduced levels of personal spending by consumers in Latin America. While there were
limited government stimulus programs in the region in response to the pandemic, increased cross-border remittance payments from the U.S. to many Latin
American countries further improved consumer liquidity during the second quarter. The additional consumer liquidity resulted in a significant decline in
pawn lending activities, including increased redemptions of existing loans and decreased originations of new loans. Pawn loans as of June 30, 2020 were
36% lower (24% on a constant currency basis) than the prior year before beginning to recover. The recovery in pawn loans continued throughout the third
and fourth quarters, although pawn loan balances as of December 31, 2020 were still lower than prior-year balances. Resulting pawn loan fees were
negatively impacted during the second, third and fourth quarters of 2020 as a result of the lower pawn loan balances.
Wholesale Scrap Jewelry Operations
Latin America wholesale scrap jewelry revenue, consisting primarily of gold sales, increased 59% (also 59% on a constant currency basis) to $50.8 million
during 2020 compared to $32.1 million during 2019. The increase was primarily due to an increase in scrapping activities mostly in markets impacted by
retail restrictions and government shutdowns and increased volume contributions from recently acquired stores which carried a greater percentage of
jewelry inventories. The scrap jewelry gross profit margin in Latin America was 21% (13% on a constant currency basis) compared to the prior-year
margin of 6%, with the increase in scrap margin primarily due to an increase in the average selling price of gold during 2020 compared to 2019.
Segment Expenses and Segment Pre-Tax Operating Income
Store operating expenses decreased 10% (flat on a constant currency basis) to $165.5 million during 2020 compared to $183.0 million during 2019. Total
store operating expenses decreased primarily due to cost saving initiatives as a result of COVID-19, partially offset by the 8% increase in the Latin
America weighted-average store count. Same-store operating expenses decreased 15% (6% on a constant currency basis) compared to the prior-year period.
Latin America store depreciation and amortization increased 8% (19% on a constant currency basis) to $15.8 million during 2020 compared to
$14.6 million during 2019 primarily due to the increase in the store count.
The segment pre-tax operating income for 2020 was $106.7 million, which generated a pre-tax segment operating margin of 19% compared to
$145.2 million and 22% in the prior year, respectively. The decline in the segment pre-tax operating income and margin was primarily due to declines in
retail sales and pawn loan fees and an 11% unfavorable change in the average value of the Mexican peso, partially offset by an increase in gross profit from
scrapping activities and declines in store operating expenses.
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Consolidated Results of Operations
The following table reconciles pre-tax operating income of the Company’s U.S. operations segment and Latin America operations segment discussed above
to consolidated net income for the year ended December 31, 2020 as compared to the year ended December 31, 2019 (dollars in thousands):
Consolidated Results of Operations
Segment pre-tax operating income:
U.S. operations
Latin America operations
Consolidated segment pre-tax operating income
Corporate expenses and other income:
Administrative expenses
Depreciation and amortization
Interest expense
Interest income
Merger and acquisition expenses
Loss (gain) on foreign exchange
Loss on extinguishment of debt
Write-offs and impairments of certain lease intangibles and other assets
Total corporate expenses and other income
Income before income taxes
Provision for income taxes
Net income
Corporate Expenses and Taxes
Year Ended December 31,
2019
2020
Increase /
(Decrease)
$
204,735 $
106,687
311,422
110,931
4,546
29,344
(1,540)
1,316
884
11,737
10,505
167,723
242,134
145,188
387,322
122,334
6,418
34,035
(1,055)
1,766
(787)
—
—
162,711
143,699
224,611
37,120
59,993
$
106,579 $
164,618
(15)%
(27)%
(20)%
(9)%
(29)%
(14)%
46 %
(25)%
212 %
— %
— %
3 %
(36)%
(38)%
(35)%
Administrative expenses decreased 9% to $110.9 million during 2020 compared to $122.3 million during 2019, primarily due to a reduction in executive
incentive-based compensation expense, reduced travel costs, other cost saving initiatives as a result of COVID-19 and an 11% unfavorable change in the
average value of the Mexican peso resulting in lower U.S. dollar translated expenses, partially offset by a 4% increase in the consolidated weighted-average
store count. Administrative expenses were 7% of revenue during both 2020 and 2019.
Corporate depreciation and amortization decreased to $4.5 million during 2020 compared to $6.4 million during 2019, primarily due to the realization of
depreciation and amortization synergies from the Company’s merger with Cash America and a reduction in corporate capital spending compared to levels
prior to the Cash America merger.
Interest expense decreased 14% to $29.3 million during 2020 compared to $34.0 million for 2019, primarily due to lower average balances outstanding on
the Company’s unsecured credit facilities and lower average interest rates during 2020 compared to 2019. See “Liquidity and Capital Resources.”
Interest income increased to $1.5 million during 2020 compared to $1.1 million for 2019, primarily due to increased levels of invested cash balances in
Mexico due to a decreased level of acquisition activity during 2020 compared to 2019, partially offset by lower average interest rates during 2020
compared to 2019.
Merger and acquisition expenses decreased to $1.3 million during 2020 compared to $1.8 million during 2019, reflecting a decreased level of acquisition
activity in 2020 compared to 2019.
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During 2020, the Company redeemed its outstanding $300.0 million, 5.375% senior notes due 2024, incurring a loss on extinguishment of debt of
$11.7 million, which includes an early redemption premium and other redemption costs of $8.8 million and the write-off of unamortized debt issuance costs
of $2.9 million.
During 2020, the Company recorded a $7.1 million write-off of certain merger related lease intangibles, a $1.9 million impairment of other assets and a
$1.5 million impairment of property and equipment. The lease intangibles, which are included in the operating lease right of use asset on the consolidated
balance sheets, were recorded in conjunction with the Cash America merger and were written-off primarily as a result of the Company purchasing the store
real estate from the landlords of certain existing legacy Cash America stores. The $1.9 million impairment related to a non-operating asset in which the
Company determined that an other than temporary impairment existed as of March 31, 2020. The $1.5 million impairment related to certain property and
equipment for which the Company determined the carrying value exceeded its fair value as of December 31, 2020.
Consolidated effective income tax rates for 2020 and 2019 were 25.8% and 26.7%, respectively. The decrease in the effective tax rate was primarily due to
the Internal Revenue Service finalizing regulations in July 2020 for the global intangible low-taxed income tax (“GILTI”) provisions for foreign operations
in the U.S. federal tax code as well as a reduction in certain non-deductible executive incentive-based compensation in 2020 compared to 2019. The GILTI
tax became effective in 2018, and based on preliminary IRS guidance, the impact to the Company had been included in its tax provisions since 2018. The
finalized regulations effectively eliminated the impact of the incremental GILTI tax to the Company and permitted retroactive application. See Note 10 of
Notes to Consolidated Financial Statements.
Liquidity and Capital Resources
As of December 31, 2020, the Company’s primary sources of liquidity were $65.9 million in cash and cash equivalents, $403.7 million of available and
unused funds under the Company's revolving unsecured credit facilities, subject to certain financial covenants, $349.3 million in customer loans and fees
and service charges receivable and $190.4 million in inventories. The Company had working capital of $418.2 million as of December 31, 2020.
The Company’s cash and cash equivalents as of December 31, 2020 included $28.3 million held by its foreign subsidiaries. These cash balances, which are
primarily held in Mexican pesos, are associated with foreign earnings the Company has asserted are indefinitely reinvested and which the Company
primarily plans to use to support its continued growth plans outside the U.S. through funding of capital expenditures, acquisitions, operating expenses or
other similar cash needs of the Company’s foreign operations. Primarily as a result of increased cash flows in Latin America from a net reduction in pawn
loans outstanding and reduced store opening and acquisition activity, both due primarily to the impacts of COVID-19, the Company elected to repatriate
$43.0 million from certain foreign subsidiaries during 2020.
As of December 31, 2020, the Company maintained an unsecured line of credit with a group of U.S. based commercial lenders (the “Credit Facility”) in the
amount of $500.0 million. The Credit Facility matures on December 19, 2024. On November 9, 2020, the Credit Facility was amended (the “2020
Amendment”). Under the 2020 Amendment, the annual commitment fee on the average daily unused portion of the Credit Facility was reduced from 50
basis points to 32.5 basis points. In addition, certain financial covenants were amended temporarily, as described below, due to the expected short-term
impact of COVID-19 on the Company’s earnings.
The permitted domestic leverage ratio and consolidated leverage ratio were temporarily increased under the 2020 Amendment. The domestic leverage ratio
will remain at the current level of 4.5 times domestic EBITDA, adjusted for certain customary items as more fully set forth in the Credit Facility (“Adjusted
Domestic EBITDA”), through December 31, 2020, then increases to 4.75 times Adjusted Domestic EBITDA through June 30, 2021 and then decreases to
4.5 times Adjusted Domestic EBITDA through December 31, 2021. The consolidated leverage ratio was increased from 2.75 to 3.25 times consolidated
EBITDA, adjusted for certain customary items as more fully set forth in the Credit Facility (“Adjusted EBITDA”), through December 31, 2020 and then
increases to 3.5 times Adjusted EBITDA through June 30, 2021 and then it decreases to 3.25 times Adjusted EBITDA through December 31, 2021. The
temporary changes to the leverage ratios as provided in the 2020 Amendment will revert to the previously scheduled ratios of 4.0 times Adjusted Domestic
EBITDA and 3.0 times Adjusted EBITDA effective January 1, 2022. The 2020 Amendment also includes additional limits to certain restricted payments
when the domestic leverage ratio is equal to or greater than 4.0 times Adjusted Domestic EBITDA or when the consolidated leverage ratio is equal to or
greater than 3.25 times Adjusted EBITDA, which are more fully described in the 2020 Amendment.
As of December 31, 2020, the Company had $123.0 million in outstanding borrowings and $3.4 million in outstanding letters of credit under the Credit
Facility, leaving $373.6 million available for future borrowings, subject to certain financial covenants. The Credit Facility is unsecured and bears interest, at
the Company’s option, of either (1) the prevailing LIBOR (with interest
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periods of 1 week or 1, 2, 3 or 6 months at the Company’s option) plus a fixed spread of 2.5% or (2) the prevailing prime or base rate plus a fixed spread of
1.5%. The agreement has a LIBOR floor of 0%. Additionally, the Company is required to pay an annual commitment fee of 0.325% on the average daily
unused portion of the Credit Facility commitment. The weighted-average interest rate on amounts outstanding under the Credit Facility at December 31,
2020 was 2.63% based on 1 week LIBOR. Under the terms of the Credit Facility, the Company is required to maintain certain financial ratios and comply
with certain financial covenants. The Credit Facility also contains customary restrictions on the Company’s ability to incur additional debt, grant liens,
make investments, consummate acquisitions and similar negative covenants with customary carve-outs and baskets. The Company was in compliance with
the covenants of the Credit Facility as of December 31, 2020, and currently has the capacity to borrow a significant amount of the availability under the
Credit Facility under the most restrictive covenant. During 2020, the Company made net payments of $212.0 million pursuant to the Credit Facility.
During March 2020, the Company’s primary subsidiary in Mexico, First Cash S.A. de C.V., entered into an unsecured and uncommitted line of credit
guaranteed by FirstCash, Inc. with a bank in Mexico (the “Mexico Credit Facility”) in the amount of $600.0 million Mexican pesos. The Mexico Credit
Facility bears interest at the Mexican Central Bank’s interbank equilibrium rate (“TIIE”) plus a fixed spread of 2.5% and matures on March 9, 2023. Under
the terms of the Mexico Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The
Company was in compliance with the covenants of the Mexico Credit Facility as of December 31, 2020. At December 31, 2020, the Company had no
amount outstanding under the Mexico Credit Facility and $600.0 million Mexican pesos available for borrowings.
On August 26, 2020, the Company completed an offering of $500.0 million of 4.625% senior unsecured notes due on September 1, 2028 (the “Notes”), all
of which are currently outstanding. Interest on the Notes is payable semi-annually in arrears on March 1 and September 1, commencing on March 1, 2021.
The Notes were sold in a private placement in reliance on Rule 144A and Regulation S under the Securities Act of 1933, as amended (the “Securities Act”).
The Company used the proceeds from the offering to redeem its outstanding $300.0 million, 5.375% senior notes due 2024 (the “2024 Notes”), to repay a
portion of the Credit Facility and to pay for related fees and expenses associated with the offering and the redemption of the 2024 Notes. The Company
capitalized approximately $7.3 million in debt issuance costs, which consisted primarily of the initial purchaser’s discount and fees and legal and other
professional expenses. The debt issuance costs are being amortized over the life of the Notes as a component of interest expense and are carried as a direct
deduction from the carrying amount of the Notes in the accompanying consolidated balance sheets.
The Notes are fully and unconditionally guaranteed on a senior unsecured basis jointly and severally by all of the Company's existing and future domestic
subsidiaries that guarantee its Credit Facility. The Notes will permit the Company to make restricted payments, such as purchasing shares of its stock and
paying cash dividends, in an unlimited amount if, after giving pro forma effect to the incurrence of any indebtedness to make such payment, the Company's
consolidated total debt ratio (“Net Debt Ratio”) is less than 2.75 to 1. The Net Debt Ratio is defined generally in the indenture governing the Notes (the
“Indenture”) as the ratio of (1) the total consolidated debt of the Company minus cash and cash equivalents of the Company to (2) the Company’s
consolidated trailing twelve months EBITDA, as adjusted to exclude certain non-recurring expenses and giving pro forma effect to operations acquired
during the measurement period. As of December 31, 2020, the Net Debt Ratio was 2.4 to 1. See “Non-GAAP Financial Information” for additional
information on the calculation of the Net Debt Ratio.
The Company may redeem some or all of the Notes at any time on or after September 1, 2023, at the redemption prices set forth in the Indenture, plus
accrued and unpaid interest, if any. In addition, prior to September 1, 2023, the Company may redeem some or all of the Notes at a price equal to 100% of
the principal amount thereof, plus accrued and unpaid interest, if any, plus a “make-whole” premium set forth in the Indenture. The Company may redeem
up to 40% of the Notes on or prior to September 1, 2023 with the proceeds of certain equity offerings at the redemption prices set forth in the Indenture. If
the Company sells certain assets or consummates certain change in control transactions, the Company will be required to make an offer to repurchase the
Notes.
During 2020, the Company redeemed all outstanding 2024 Notes. As a result, the Company recognized a loss on extinguishment of debt of $11.7 million,
which includes the redemption premium paid over the outstanding $300.0 million principal amount of the 2024 Notes and other redemption costs of
$8.8 million and the write-off of unamortized debt issuance costs of $2.9 million.
The Company regularly evaluates opportunities to optimize its capital structure, including through consideration of the issuance of debt or equity, to
refinance existing debt and to enter into interest rate hedge transactions, such as interest rate swap agreements, to fund ongoing cash needs, such as general
corporate purposes, growth initiatives and its dividend and stock repurchase program.
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The continued developments and fluidity of the COVID-19 situation make it difficult to predict the ongoing impact of COVID-19 on the Company’s
liquidity and presents a material uncertainty which could adversely affect the Company’s results of operations, financial condition and cash flows in the
future. The Company’s cash flows depend heavily on the uninterrupted operation of its stores with sufficient customer activity as the Company does not
currently offer an online pawn lending or payment platform. If the Company became subject to closure or customer demand for the Company’s retail and
lending products materially declines, the Company’s cash flows would be materially impaired and the Company could seek to raise additional funds from a
variety of sources, including but not limited to, repatriation of excess cash held in Latin America, the sale of assets, reductions in operating expenses,
capital expenditures and dividends, the forbearance or deferral of operating expenses, the issuance of debt or equity securities, leveraging currently
unencumbered real estate owned by the Company and/or changes to its management of current assets. The characteristics of the Company’s current assets,
specifically the ability to rapidly liquidate gold jewelry inventory, which accounts for approximately 51% of total inventory, gives the Company flexibility
to quickly increase cash flow, if necessary.
Other factors, such as changes in general customer traffic and demand, loan balances, loan-to-value ratios, collection of pawn fees, merchandise sales,
inventory levels, seasonality, operating expenses, administrative expenses, expenses related to merger and acquisition activities, tax rates, gold prices,
foreign currency exchange rates and the pace of new store expansion and acquisitions, affect the Company’s liquidity. Regulatory developments affecting
the Company’s operations may also impact profitability and liquidity. See “Item 1. Business—Governmental Regulation.” A prolonged reduction in
earnings and EBITDA could limit the Company’s future ability to fully borrow under its lines of credit under its current leverage covenants. Additionally,
potential disruptions to the Company’s business resulting from COVID-19 could adversely impact the Company’s liquidity in the future.
The Company intends to continue expansion through new store openings in Latin America and through acquisitions both in the U.S. and Latin America.
Additionally, as opportunities arise at reasonable valuations, the Company may continue to purchase real estate from its landlords at existing stores or in
conjunction with pawn store acquisitions.
The impacts of COVID-19 limited the number of 2020 new store openings to 75. For 2021, the Company expects to add approximately 50 to 60 de novo
full-service pawn locations in Latin America. Future store openings remain subject to uncertainties related to the COVID-19 pandemic, including but not
limited to, the ability to continue construction projects and obtain necessary licenses and permits, utility services, store equipment, supplies and staffing.
The Company continually looks for, and is presented with, potential acquisition opportunities and will evaluate potential acquisitions based upon growth
potential, purchase price, available liquidity, debt covenant restrictions, strategic fit and quality of management personnel, among other factors. The
Company acquired 40 pawn stores in Latin America and 22 pawn stores in the U.S. during 2020 for a cumulative purchase price of $43.6 million, net of
cash acquired and subject to future post-closing adjustments. In addition, the Company purchased the real estate at 43 store locations, primarily from
landlords at existing stores, for a cumulative purchase price of $45.5 million during 2020.
The following tables set forth certain historical information with respect to the Company’s sources and uses of cash and other key indicators of liquidity
(dollars in thousands):
Cash flow provided by operating activities
Cash flow used in investing activities
Cash flow used in financing activities
Net working capital
Current ratio
Liabilities to equity
Net Debt Ratio
(3)
(1)
(1)
(2)
$
$
2020
Year Ended December 31,
2019
222,264 $
(20,352)
(186,502)
231,596 $
(137,053)
(120,806)
2018
243,429
(159,247)
(127,061)
2020
As of December 31,
2019
2018
418,159 $
3.0:1
0.8:1
2.4:1
538,087 $
3.7:1
0.8:1
1.9:1
656,847
5.9:1
0.6:1
1.8:1
(1)
Current liabilities as of December 31, 2020 and 2019 include an $88.6 million and $86.5 million, respectively, current lease liability as a result of the adoption of
ASC 842 that is not included in current liabilities as of December 31, 2018, thereby impacting comparability of this metric.
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(2)
(3)
Total liabilities as of December 31, 2020 and 2019 include a total of $283.5 million and $280.0 million, respectively, in lease liabilities as a result of the adoption
of ASC 842 that is not included in total liabilities as of December 31, 2018, thereby impacting comparability of this metric.
Adjusted EBITDA, a component of the Net Debt Ratio, is a non-GAAP financial measure. See “Non-GAAP Financial Information” for a calculation of the Net
Debt Ratio.
Net cash provided by operating activities decreased $9.3 million, or 4%, from $231.6 million for 2019 to $222.3 million for 2020, due to net changes in
certain non-cash adjustments to reconcile net income to operating cash flow and net changes in other operating assets and liabilities (as detailed in the
consolidated statements of cash flows), including a decrease in net income of $58.0 million.
Net cash used in investing activities decreased $116.7 million, or 85%, from $137.1 million during 2019 to $20.4 million during 2020. Cash flows from
investing activities are utilized primarily to fund pawn store acquisitions, purchases of furniture, fixtures, equipment and improvements, which includes
capital expenditures for improvements to existing stores and for new store openings and other corporate assets, and discretionary purchases of store real
property. In addition, cash flows related to net fundings/repayments of pawn and consumer loans are included in investing activities. The Company paid
$44.3 million in cash related to current and prior-year store acquisitions, $37.5 million for furniture, fixtures, equipment and improvements and
$45.5 million for discretionary store real property purchases during 2020 compared to $52.5 million, $44.3 million and $74.7 million in 2019, respectively.
The Company received funds from a net decrease in pawn and consumer loans of $107.0 million during 2020 compared to $34.4 million during 2019.
Net cash used in financing activities increased $65.7 million, or 54%, from $120.8 million during 2019 to $186.5 million during 2020. Net payments on the
credit facilities were $215.5 million during 2020 compared to net borrowings of $40.0 million during 2019. During 2020, the Company received
$500.0 million in proceeds from the private offering of the Notes and paid $8.0 million in debt issuance costs. Using part of the proceeds from the Notes,
the Company redeemed the $300.0 million 2024 Notes and paid redemption premiums over the face value of the 2024 Notes and other redemption costs of
$8.8 million during 2020. The Company funded $107.0 million worth of share repurchases and paid dividends of $44.8 million during 2020, compared to
funding $116.1 million worth of share repurchases and dividends paid of $44.0 million during 2019. In addition, the Company paid $3.7 million in
withholding taxes on net share settlements of restricted stock unit awards and stock options exercised and received $1.1 million in proceeds from the
exercise of stock options during 2020, compared to receiving $0.4 million proceeds from the exercise of stock options during 2019.
In January 2021, the Company’s Board of Directors declared a $0.27 per share first quarter cash dividend on common shares outstanding, or an aggregate
of $11.1 million based on the December 31, 2020 share count, to be paid on February 26, 2021 to stockholders of record as of February 12, 2021. While the
Company currently expects to continue the payment of quarterly cash dividends, the declaration and payment of cash dividends in the future (quarterly or
otherwise) will be made by the Board of Directors, from time to time, subject to the Company’s financial condition, results of operations, business
requirements, compliance with legal requirements, debt covenant restrictions and other relevant factors including the impact of COVID-19.
During 2020, the Company repurchased a total of 1,427,000 shares of common stock at an aggregate cost of $107.0 million and an average cost per share
of $74.96, and during 2019, repurchased 1,305,000 shares of common stock at an aggregate cost of $114.0 million and an average cost per share of $87.37.
The Company intends to continue repurchases under its active share repurchase programs, including through open market transactions under trading plans
in accordance with Rule 10b5-1 and Rule 10b-18 under the Exchange Act of 1934, as amended, subject to a variety of factors, including, but not limited to,
the level of cash balances, credit availability, debt covenant restrictions, general business conditions, regulatory requirements, the market price of the
Company’s stock, dividend policy, the availability of alternative investment opportunities, including acquisitions, and the impact of COVID-19.
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The following table provides purchases made by the Company of shares of its common stock under each share repurchase program in effect during 2020
(dollars in thousands):
Plan Authorization Date
October 24, 2018
January 28, 2020
Plan Completion Date
January 30, 2020
Currently active
$
Total
Dollar Amount
Authorized
Shares Purchased in
2020
Dollar Amount
Purchased in 2020
Remaining Dollar
Amount Authorized For
Future Purchases
100,000
100,000
344,000 $
1,083,000
1,427,000 $
28,797 $
78,173
106,970 $
—
21,827
21,827
As of December 31, 2020, the Company had contractual commitments to deliver a total of 24,500 gold ounces between the months of January and
December 2021 at a weighted-average price of $1,840 per ounce. The ounces required to be delivered over this time period are within historical scrap gold
volumes and the Company expects to have the required gold ounces to meet the commitments as they come due.
Non-GAAP Financial Information
The Company uses certain financial calculations such as adjusted net income, adjusted diluted earnings per share, EBITDA, adjusted EBITDA, free cash
flow, adjusted free cash flow and constant currency results as factors in the measurement and evaluation of the Company’s operating performance and
period-over-period growth. The Company derives these financial calculations on the basis of methodologies other than GAAP, primarily by excluding from
a comparable GAAP measure certain items the Company does not consider to be representative of its actual operating performance. These financial
calculations are “non-GAAP financial measures” as defined under the SEC rules. The Company uses these non-GAAP financial measures in operating its
business because management believes they are less susceptible to variances in actual operating performance that can result from the excluded items, other
infrequent charges and currency fluctuations. The Company presents these financial measures to investors because management believes they are useful to
investors in evaluating the primary factors that drive the Company’s core operating performance and provide greater transparency into the Company’s
results of operations. However, items that are excluded and other adjustments and assumptions that are made in calculating these non-GAAP financial
measures are significant components in understanding and assessing the Company’s financial performance. These non-GAAP financial measures should be
evaluated in conjunction with, and are not a substitute for, the Company’s GAAP financial measures. Further, because these non-GAAP financial measures
are not determined in accordance with GAAP and are thus susceptible to varying calculations, the non-GAAP financial measures, as presented, may not be
comparable to other similarly titled measures of other companies.
While acquisitions are an important part of the Company’s overall strategy, the Company has adjusted the applicable financial calculations to exclude
merger and acquisition expenses to allow more accurate comparisons of the financial results to prior periods. In addition, the Company does not consider
these merger and acquisition expenses to be related to the organic operations of the acquired businesses or its continuing operations and such expenses are
generally not relevant to assessing or estimating the long-term performance of the acquired businesses. Merger and acquisition expenses include
incremental costs directly associated with merger and acquisition activities, including professional fees, legal expenses, severance, retention and other
employee-related costs, contract breakage costs and costs related to the consolidation of technology systems and corporate facilities, among others.
The Company has certain leases in Mexico which are denominated in U.S. dollars. The lease liability of these U.S. dollar denominated leases, which is
considered a monetary liability, is remeasured into Mexican pesos using current period exchange rates resulting in the recognition of foreign currency
exchange gains or losses. The Company has adjusted the applicable financial measures to exclude these remeasurement gains or losses because they are
non-cash, non-operating items that could create volatility in the Company’s consolidated results of operations due to the magnitude of the end of period
lease liability being remeasured and to improve comparability of current periods presented with prior periods due to the adoption of ASC 842 on January 1,
2019.
In conjunction with the Cash America merger in 2016, the Company recorded certain lease intangibles related to above or below market lease liabilities of
Cash America which are included in the operating lease right of use asset on the consolidated balance sheets. As the Company continues to
opportunistically purchase real estate from landlords at certain Cash America stores, the associated lease intangible, if any, is written-off and gain or loss is
recognized. The Company has adjusted the applicable financial measures to exclude these gains or losses given the variability in size and timing of these
transactions and
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because they are non-cash, non-operating gains or losses. The Company believes this improves comparability of operating results for current periods
presented with prior periods.
Adjusted Net Income and Adjusted Diluted Earnings Per Share
Management believes the presentation of adjusted net income and adjusted diluted earnings per share provides investors with greater transparency and
provides a more complete understanding of the Company’s financial performance and prospects for the future by excluding items that management believes
are non-operating in nature and not representative of the Company’s core operating performance of its continuing operations. In addition, management
believes the adjustments shown below are useful to investors in order to allow them to compare the Company’s financial results for the current periods
presented with the prior periods presented.
The following table provides a reconciliation between net income and diluted earnings per share calculated in accordance with GAAP to adjusted net
income and adjusted diluted earnings per share, which are shown net of tax (unaudited, in thousands, except per share amounts):
2020
Year Ended December 31,
2019
2018
In Thousands
Per Share
In Thousands
Per Share
In Thousands
Per Share
Net income and diluted earnings per share, as
reported
Adjustments, net of tax:
Merger and acquisition expenses
Non-cash foreign currency loss (gain) related
to lease liability
Loss on extinguishment of debt
Non-cash write-off of certain Cash America
merger related lease intangibles
Non-cash impairment of certain other assets
(1)
Accrual of pre-merger Cash America income
tax liability
Consumer lending wind-down costs and asset
impairments
Net tax benefit from Tax Cuts and Jobs Act
Adjusted net income and diluted earnings per
share
$
106,579 $
2.56 $
164,618 $
3.81 $
153,206 $
991
874
9,037
5,432
1,463
693
84
—
0.02
0.02
0.22
0.13
0.04
0.02
—
—
1,276
(653)
—
—
—
—
2,659
—
0.03
(0.01)
—
—
—
—
0.06
—
5,412
—
—
—
—
—
1,166
(1,494)
$
125,153 $
3.01 $
167,900 $
3.89 $
158,290 $
3.41
0.12
—
—
—
—
—
0.03
(0.03)
3.53
(1)
Impairment related to a non-operating asset in which the Company determined that an other than temporary impairment existed as of March 31, 2020.
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The following table provides a reconciliation of the gross amounts, the impact of income taxes and the net amounts for the adjustments included in the
table above (unaudited, in thousands):
Pre-tax
2020
Tax
After-tax
Year Ended December 31,
2019
Tax
Pre-tax
After-tax
Pre-tax
2018
Tax
After-tax
$
1,316 $
325 $
991 $
1,766 $
490 $
1,276 $
7,643 $
2,231 $
5,412
Merger and acquisition
expenses
Non-cash foreign
currency loss (gain)
related to lease
liability
Loss on extinguishment
of debt
Non-cash write-off of
certain Cash America
merger related lease
intangibles
Non-cash impairment
of certain other assets
Accrual of pre-merger
Cash America
income tax liability
Consumer lending
wind-down costs and
asset impairments
Net tax benefit from
Tax Cuts and Jobs
Act
Total adjustments
$
1,249
375
874
11,737
2,700
9,037
(933)
—
(280)
—
(653)
—
7,055
1,900
1,623
437
5,432
1,463
—
(693)
693
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
109
25
84
3,454
795
2,659
1,514
348
1,166
—
23,366 $
—
4,792 $
—
18,574 $
—
4,287 $
—
1,005 $
—
3,282 $
—
9,157 $
1,494
4,073 $
(1,494)
5,084
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Earnings Before Interest, Taxes, Depreciation and Amortization (EBITDA) and Adjusted EBITDA
The Company defines EBITDA as net income before income taxes, depreciation and amortization, interest expense and interest income and adjusted
EBITDA as EBITDA adjusted for certain items as listed below that management considers to be non-operating in nature and not representative of its actual
operating performance. The Company believes EBITDA and adjusted EBITDA are commonly used by investors to assess a company’s financial
performance, and adjusted EBITDA is used in the calculation of the Net Debt Ratio as defined in the Company’s senior unsecured notes covenants. The
following table provides a reconciliation of net income to EBITDA and adjusted EBITDA (unaudited, dollars in thousands):
Net income
Income taxes
Depreciation and amortization
Interest expense
Interest income
EBITDA
Adjustments:
Merger and acquisition expenses
Non-cash foreign currency loss (gain) related to lease liability
Loss on extinguishment of debt
Non-cash write-off of certain Cash America merger related lease intangibles
Non-cash impairment of certain other assets
Consumer lending wind-down costs and asset impairments
Adjusted EBITDA
Net Debt Ratio calculation:
Total debt (outstanding principal)
Less: cash and cash equivalents
Net debt
Adjusted EBITDA
2020
Year Ended December 31,
2019
2018
$
$
$
$
$
106,579
37,120
42,105
29,344
(1,540)
213,608
1,316
1,249
11,737
7,055
1,900
109
236,974
623,000
(65,850)
557,150
236,974
$
$
$
$
$
164,618
59,993
41,904
34,035
(1,055)
299,495
1,766
(933)
—
—
—
3,454
303,782
635,000
(46,527)
588,473
303,782
$
$
$
$
$
153,206
52,103
42,961
29,173
(2,444)
274,999
7,643
—
—
—
—
1,514
284,156
595,000
(71,793)
523,207
284,156
Net Debt Ratio (Net Debt divided by Adjusted EBITDA)
2.4 :1
1.9 :1
1.8 :1
Free Cash Flow and Adjusted Free Cash Flow
For purposes of its internal liquidity assessments, the Company considers free cash flow and adjusted free cash flow. The Company defines free cash flow
as cash flow from operating activities less purchases of furniture, fixtures, equipment and improvements and net fundings/repayments of pawn and
consumer loans, which are considered to be operating in nature by the Company but are included in cash flow from investing activities. Adjusted free cash
flow is defined as free cash flow adjusted for merger and acquisition expenses paid that management considers to be non-operating in nature.
Free cash flow and adjusted free cash flow are commonly used by investors as an additional measure of cash generated by business operations that may be
used to repay scheduled debt maturities and debt service or, following payment of such debt obligations and other non-discretionary items, may be
available to invest in future growth through new business development activities or acquisitions, repurchase stock, pay cash dividends or repay debt
obligations prior to their maturities. These metrics can also be used to evaluate the Company’s ability to generate cash flow from business operations and
the impact that this cash flow has on the Company’s liquidity. However, free cash flow and adjusted free cash flow have limitations as analytical tools and
should not be considered in isolation or as a substitute for cash flow from operating activities or other income statement data prepared in accordance with
GAAP. The following table reconciles cash flow from operating activities to free cash flow and adjusted free cash flow (unaudited, in thousands):
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Cash flow from operating activities
Cash flow from investing activities:
Loan receivables, net
Purchases of furniture, fixtures, equipment and improvements
(1)
Free cash flow
Merger and acquisition expenses paid, net of tax benefit
Adjusted free cash flow
2020
Year Ended December 31,
2019
2018
$
222,264
$
231,596
$
243,429
107,008
(37,543)
291,729
991
292,720
$
34,406
(44,311)
221,691
1,276
222,967
$
10,125
(35,677)
217,877
7,072
224,949
$
(1)
Includes the funding of new loans net of cash repayments and recovery of principal through the sale of inventories acquired from forfeiture of pawn collateral.
Constant Currency Results
The Company’s reporting currency is the U.S. dollar. However, certain performance metrics discussed in this report are presented on a “constant currency”
basis, which is considered a non-GAAP financial measure. The Company’s management uses constant currency results to evaluate operating results of
business operations in Latin America, which are primarily transacted in local currencies.
The Company believes constant currency results provide valuable supplemental information regarding the underlying performance of its business
operations in Latin America, consistent with how the Company’s management evaluates such performance and operating results. Constant currency results
reported herein are calculated by translating certain balance sheet and income statement items denominated in local currencies using the exchange rate from
the prior-year comparable period, as opposed to the current comparable period, in order to exclude the effects of foreign currency rate fluctuations for
purposes of evaluating period-over-period comparisons. Business operations in Mexico, Guatemala and Colombia are transacted in Mexican pesos,
Guatemalan quetzales and Colombian pesos. The Company also has operations in El Salvador where the reporting and functional currency is the U.S.
dollar. See the Latin America operations segment tables in “Results of Operations” above for additional reconciliation of certain constant currency amounts
to as reported GAAP amounts.
Contractual Commitments
A tabular disclosure of contractual obligations at December 31, 2020 is as follows (in thousands):
Total
325,352 $
123,000
500,000
185,385
5,741
1,139,478 $
$
$
Payments Due by Period
Less Than 1
Year
1 - 3 Years
3 - 5 Years
More Than 5
Years
104,951 $
—
—
23,510
4,751
133,212 $
144,825 $
—
—
46,250
990
192,065 $
55,050 $
123,000
—
46,250
—
224,300 $
20,526
—
500,000
69,375
—
589,901
Operating leases
Revolving unsecured credit facilities
Senior unsecured notes
Interest on senior unsecured notes
Executive employment contracts
(2)
(1)
Total
(1)
(2)
Excludes interest obligations under the Company's revolving unsecured credit facilities. See Note 9 of Notes to Consolidated Financial Statements.
The employment contracts provide for certain severance payments and other benefits in the event of the executive’s termination of employment or a change in
control of the Company. Further information regarding the executive employment contracts is provided under the heading “Executive Compensation -
Employment Agreements and Change in Control Provisions” of the 2021 Proxy Statement.
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Off-Balance Sheet Arrangements
As of December 31, 2020, the Company had no material off-balance sheet arrangements.
Inflation
The Company does not believe inflation has had a material effect on the volume of customer loans originated, merchandise sales, or results of operations.
Seasonality
The Company’s business is subject to seasonal variations, and operating results for each quarter and year-to-date periods are not necessarily indicative of
the results of operations for the full year. Typically, the Company experiences seasonal growth of service fees in the third and fourth quarter of each year
due to loan balance growth. Service fees generally decline in the first and second quarter of each year after the typical repayment period of pawn and
consumer loans associated with statutory bonuses received by customers in the fourth quarter in Mexico and with tax refund proceeds received by
customers in the first quarter in the U.S. Retail sales are seasonally higher in the fourth quarter associated with holiday shopping, and to a lesser extent, in
the first quarter associated with tax refunds in the U.S.
Recent Accounting Pronouncements
See discussion in Note 2 of Notes to Consolidated Financial Statements.
Item 7A. Quantitative and Qualitative Disclosures About Market Risk
Market risks relating to the Company’s operations result primarily from changes in interest rates, gold prices and foreign currency exchange rates. The
impact of current-year fluctuations in gold prices and foreign currency exchange rates, in particular, are further discussed in Part II, Item 7 herein. The
Company does not engage in speculative or leveraged transactions, nor does it hold or issue financial instruments for trading purposes.
Gold Price Risk
The Company has significant holdings of gold in the form of jewelry inventories and pawn collateral, and a significant portion of retail merchandise sales
are gold jewelry as are most of the wholesale scrap jewelry sales. At December 31, 2020, the Company held approximately $97.1 million in jewelry
inventories, which was primarily gold, representing 51% of total inventory. In addition, approximately $178.8 million, or 58%, of total pawn loans were
collateralized by jewelry, which was also primarily gold. Of the Company’s total retail merchandise revenue during 2020, approximately $376.4 million, or
35%, was from jewelry sales. During 2020, the average market price of gold increased by 27%, from $1,393 to $1,769 per ounce. The price of gold at
December 31, 2020 was $1,888 per ounce, compared to $1,515 at December 31, 2019. A significant and sustained decline in the price of gold would
negatively impact the value of jewelry inventories held by the Company and the value of gold jewelry pledged as collateral by pawn customers. As a result,
the Company’s profit margins from the sale of existing jewelry inventories could be negatively impacted, as could the potential profit margins on gold
jewelry currently pledged as collateral by pawn customers in the event it was forfeited by the customer. In addition, a decline in gold prices could result in a
lower balance of pawn loans outstanding for the Company, as customers generally would receive lower loan amounts for individual pieces of pledged gold
jewelry, although the Company believes that many customers would be willing to add additional items of value to their pledge in order to obtain the desired
loan amount, thus mitigating a portion of this risk.
Foreign Currency Risk
The financial statements of the Company’s subsidiaries in Mexico, Guatemala and Colombia are translated into U.S. dollars using period-end exchange
rates for assets and liabilities and average exchange rates for revenues and expenses. Adjustments resulting from translating net assets are reported as a
separate component of accumulated other comprehensive income (loss) within stockholders’ equity under the caption “currency translation adjustment.”
Exchange rate gains or losses related to foreign currency transactions are recognized as transaction gains or losses in the Company’s income statement as
incurred. The Company also has operations in El Salvador where the reporting and functional currency is the U.S. dollar.
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On a dollar translated basis, Latin America revenues and cost of revenues account for 34% and 37%, respectively, of consolidated amounts for the year
ended December 31, 2020. The majority of Latin America revenues and expenses are denominated in currencies other than the U.S. dollar and the
Company, therefore, has foreign currency risk related to these currencies, which are primarily the Mexican peso, and to a much lesser extent, the
Guatemalan quetzal and Colombian peso.
Accordingly, changes in exchange rates, and in particular a weakening of foreign currencies relative to the U.S. dollar, may negatively affect the
Company’s revenue and earnings of its Latin America operations as expressed in U.S. dollars. For the year ended December 31, 2020, the Company’s Latin
America revenues and pre-tax operating income would have been approximately $55.8 million and $7.8 million higher, respectively, had foreign currency
exchange rates remained consistent with those for the year ended December 31, 2019. See “Item 7. Management’s Discussion and Analysis of Financial
Condition and Results of Operations—Results of Operations” for further discussion of Latin America constant currency results.
The Company does not typically use long-term foreign exchange contracts or derivatives to hedge foreign currency exposures. The volatility of exchange
rates depends on many factors that it cannot forecast with reliable accuracy. The Company’s continued Latin America expansion increases exposure to
exchange rate fluctuations and, as a result, such fluctuations could have a significant impact on future results of operations. The average value of the
Mexican peso to the U.S. dollar exchange rate for 2020 was 21.5 to 1, compared to 19.3 to 1 in 2019 and 19.2 to 1 in 2018. A one point change in the
average Mexican peso to the U.S. dollar exchange rate would have impacted 2020 annual earnings by approximately $2.0 million. The impact of foreign
exchange rates in Guatemala and Colombia are not material to the Company’s financial position or results of operations.
Interest Rate Risk
The Company is potentially exposed to market risk in the form of interest rate risk in regards to its long-term unsecured lines of credit. At December 31,
2020, the Company had $123.0 million outstanding under its revolving lines of credit. The revolving lines of credit are generally priced with a variable rate
based on a fixed spread over LIBOR or TIIE and reprice with any changes in LIBOR or TIIE. Based on the average outstanding indebtedness during 2020,
a 1% (100 basis points) increase in interest rates would have increased the Company’s interest expense by approximately $2.2 million for 2020.
Interest rate fluctuations will generally not affect the Company’s future earnings or cash flows on its fixed rate debt unless such instruments mature or are
otherwise terminated. However, interest rate changes will affect the fair value of the Company’s fixed rate instruments. At December 31, 2020, the fair
value of the Company’s fixed rate debt was approximately $516.0 million and the outstanding principal of the Company’s fixed rate debt was $500.0
million. The fair value estimate of the Company’s fixed rate debt was estimated based on quoted prices in markets that are not active. Changes in
assumptions or estimation methodologies may have a material effect on this estimated fair value. As the Company has the ability to hold its fixed rate
instruments to maturity and the amounts due under such instruments would be limited to the outstanding principal balance and any accrued and unpaid
interest, the Company does not expect that fluctuations in interest rates, and the resulting change in fair value of its fixed rate instruments, would have a
significant impact on the Company’s operations.
The Company’s cash and cash equivalents are sometimes invested in money market accounts. Accordingly, the Company is subject to changes in market
interest rates. However, the Company does not believe a change in these rates would have a material adverse effect on the Company’s operating results,
financial condition, or cash flows.
Item 8. Financial Statements and Supplementary Data
The financial statements prepared in accordance with Regulation S-X are included in a separate section of this report. See the index to Financial Statements
at Item 15(a)(1) and (2) of this report.
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
Not applicable.
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Item 9A. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
The Company’s management, under the supervision and with the participation of the Company’s Chief Executive Officer and Chief Financial Officer, has
evaluated the effectiveness of the Company’s disclosure controls and procedures (as defined in Rules 13a-15(e) under the Exchange Act) as of December
31, 2020 (the “Evaluation Date”). Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that, as of the Evaluation
Date, the Company’s disclosure controls and procedures were effective.
Limitations on Effectiveness of Controls and Procedures
The Company’s management, including its Chief Executive Officer and Chief Financial Officer, does not expect the Company’s disclosure controls and
procedures or internal controls will prevent all possible error and fraud. The Company’s disclosure controls and procedures are, however, designed to
provide reasonable assurance of achieving their objectives, and the Company’s Chief Executive Officer and Chief Financial Officer have concluded that the
Company’s disclosure controls and procedures are effective at that reasonable assurance level.
Management’s Report on Internal Control Over Financial Reporting
Management is responsible for establishing and maintaining adequate internal control over financial reporting and for the assessment of the effectiveness of
the Company’s internal control over financial reporting. Internal control over financial reporting (as defined in Rules 13a-15(f) and 15d(f) under the
Exchange Act) is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial
statements for external reporting purposes in accordance with GAAP. Internal control over financial reporting includes those policies and procedures that
(1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of assets, (2) provide
reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with GAAP, (3) provide
reasonable assurance that receipts and expenditures are being made only in accordance with appropriate authorization of management and the board of
directors, and (4) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of assets that could
have a material effect on the financial statements.
All internal control systems, no matter how well designed, have inherent limitations, therefore, even those systems determined to be effective can provide
only reasonable assurance with respect to financial statement preparation and presentation.
Under the supervision and with the participation of the Company’s Chief Executive Officer and Chief Financial Officer, management has assessed the
effectiveness of the Company’s internal control over financial reporting as of December 31, 2020. To make this assessment, management used the criteria
for effective internal control over financial reporting described in Internal Control-Integrated Framework (2013) issued by the Committee of Sponsoring
Organizations of the Treadway Commission. Based on this assessment, management concluded that, as of December 31, 2020, the Company’s internal
control over financial reporting is effective based on those criteria.
The Company’s internal control over financial reporting as of December 31, 2020, has been audited by RSM US LLP, the independent registered public
accounting firm that audited the Company’s financial statements included in this report, and RSM’s attestation report is included below.
Changes in Internal Control Over Financial Reporting
There have been no changes in the Company’s internal control over financial reporting during the quarter ended December 31, 2020 that have materially
affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.
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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Stockholders and the Board of Directors of FirstCash, Inc.
Opinion on the Internal Control Over Financial Reporting
We have audited FirstCash, Inc. and its subsidiaries (the Company) internal control over financial reporting as of December 31, 2020, based on criteria
established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission in 2013. In
our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2020, based on criteria
established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission in 2013.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated
balance sheets of the Company as of December 31, 2020 and 2019, the related consolidated statements of income, comprehensive income, stockholders’
equity and cash flows for each of the three years in the period ended December 31, 2020 and the related notes to the consolidated financial statements of
the Company and our report dated February 1, 2021 expressed an unqualified opinion.
Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of
internal control over financial reporting in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to
express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the
PCAOB and are required to be independent with respect to the Company in accordance with U.S. federal securities laws and the applicable rules and
regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable
assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an
understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and
operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary
in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
Definition and Limitations of Internal Control Over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting
and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control
over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly
reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are
being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding
prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial
statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of
effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of
compliance with the policies or procedures may deteriorate.
/s/ RSM US LLP
Dallas, Texas
February 1, 2021
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Item 9B. Other Information
None.
Item 10. Directors, Executive Officers and Corporate Governance
PART III
The information required by Item 10 to this Annual Report on Form 10-K with respect to the directors, executive officers and compliance with Section
16(a) of the Exchange Act is incorporated herein by reference from the information provided under the headings “Election of Directors,” “Executive
Officers” and “Corporate Governance, Board Matters and Director Compensation,” contained in the Company’s Proxy Statement to be filed with the SEC
in connection with the solicitation of proxies for the Company’s 2021 Annual Meeting of Stockholders to be held on or about June 3, 2021 (the “2021
Proxy Statement”).
The Company has adopted a Code of Ethics that applies to all of its directors, officers, and employees. This Code of Ethics is publicly available on the
Company’s website at www.firstcash.com. The Company intends to disclose future amendments to, or waivers from, certain provisions of its Code of
Ethics on its website in accordance with applicable Nasdaq and SEC requirements. Copies of the Company’s Code of Ethics are also available, free of
charge, by submitting a written request to FirstCash, Inc., Investor Relations, 1600 West 7th Street, Fort Worth, Texas 76102.
Item 11. Executive Compensation
The information required by Item 11 to this Annual Report on Form 10-K is incorporated herein by reference from the information provided under the
headings “Executive Compensation” and “Compensation Committee Interlocks and Insider Participation” of the 2021 Proxy Statement.
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
The information required by Item 12 to this Annual Report on Form 10-K is incorporated herein by reference from the information provided under the
heading “Equity Compensation Plan Information” and “Security Ownership of Certain Beneficial Owners and Management and Related Stockholder
Matters” of the 2021 Proxy Statement.
Item 13. Certain Relationships and Related Transactions, and Director Independence
The information required by Item 13 to this Annual Report on Form 10-K is incorporated herein by reference from the information provided under the
headings “Certain Relationships and Related Person Transactions” and “Corporate Governance, Board Matters and Director Compensation” of the 2021
Proxy Statement.
Item 14. Principal Accountant Fees and Services
The information required by Item 14 to this Annual Report on Form 10-K is incorporated herein by reference from the information provided under the
heading “Ratification of Independent Registered Public Accounting Firm” of the 2021 Proxy Statement.
59
Table of Contents
PART IV
Item 15. Exhibits and Financial Statement Schedules
(a)
The following documents are filed as part of this report:
(1) Consolidated Financial Statements:
Report of Independent Registered Public Accounting Firm
Consolidated Balance Sheets
Consolidated Statements of Income
Consolidated Statements of Comprehensive Income
Consolidated Statements of Changes in Stockholders’ Equity
Consolidated Statements of Cash Flows
Notes to Consolidated Financial Statements
Page
F-1
F-3
F-4
F-5
F-6
F-9
F-11
(2) All schedules are omitted because they are not applicable or the required information is shown in the financial statements or the notes thereto.
(3)
Exhibits:
Exhibit No.
3.1
3.2
3.3
4.1
4.2
4.3
4.4
10.1
10.2
10.3
10.4
10.5
10.6
Exhibit Description
Amended and Restated Certificate of Incorporation
Amendment to Amended and Restated Certificate of
Incorporation
Amended and Restated Bylaws
Common Stock Specimen
Indenture, dated as of May 30, 2017, by and among
FirstCash, Inc., the guarantors listed therein and
BOKF, NA (including the form of Note attached as an
exhibit thereto)
Indenture, dated as of August 26, 2020, by and among
FirstCash, Inc., the guarantors listed therein and
BOKF, NA (including the form of Note attached as an
exhibit thereto).
Description of Securities
First Cash Financial Services, Inc. 2004 Long-Term
Incentive Plan *
First Cash Financial Services, Inc. 2011 Long-Term
Incentive Plan *
Amendment to the FirstCash, Inc. 2011 Long-Term
Incentive Plan *
First Cash 401(k) Profit Sharing Plan, as amended
effective as of October 1, 2010 (executed on August
5, 2010)
Amended and Restated Credit Agreement, dated July
25, 2016, between First Cash Financial Services, Inc.,
Certain Subsidiaries of the Borrower From Time to
Time Party Thereto, the Lenders Party Thereto, and
Wells Fargo Bank, National Association
Employment Agreement between Rick L. Wessel and
First Cash Financial Services, Inc., dated August 26,
2016 *
Form
DEF 14A
8-K
8-K
S-1
8-K
Incorporated by Reference
File No.
0-19133
001-10960
Exhibit
B
3.1
001-10960
33-48436
001-10960
3.1
4.2a
4.1
Filing Date
04/29/2004
09/02/2016
04/24/2019
06/05/1992
05/31/2017
Filed Herewith
8-K
001-10960
4.1
08/26/2020
DEF 14A
0-19133
DEF 14A
0-19133
333-214452
333-106881
S-8
S-8
8-K
X
C
A
99.2
4(g)
04/29/2004
04/28/2011
11/04/2016
05/31/2012
0-19133
10.1
07/26/2016
8-K
0-19133
10.1
08/26/2016
60
Table of Contents
Exhibit No.
10.7
10.8
10.9
10.10
10.11
10.12
10.13
10.14
10.15
10.16
10.17
21.1
23.1
31.1
31.2
32.1
Exhibit Description
Employment Agreement between T. Brent Stuart and
First Cash Financial Services, Inc., dated August 26,
2016 *
Employment Agreement between R. Douglas Orr and
First Cash Financial Services, Inc., dated August 26,
2016 *
Performance-Based Restricted Stock Unit Award
Agreement *
First Amendment to Amended and Restated Credit
Agreement and Waiver, dated May 30, 2017, between
FirstCash, Inc., certain subsidiaries of the borrower
from time to time party thereto, the lenders party
thereto, and Wells Fargo Bank, National Association
Employment agreement between Raul Ramos and
FirstCash, Inc., dated July 30, 2018 *
Employment agreement between Anna M. Alvarado
and FirstCash, Inc., dated July 30, 2018 *
Second Amendment to Amended and Restated Credit
Agreement, dated October 4, 2018, between
FirstCash, Inc., certain subsidiaries of the borrower
from time to time party thereto, the lenders party
thereto, and Wells Fargo Bank, National Association
FirstCash, Inc. 2019 Long-Term Incentive Plan *
Third Amendment to Amended and Restated Credit
Agreement, dated December 19, 2019, between
FirstCash, Inc., certain subsidiaries of the borrower
from time to time party thereto, the lenders party
thereto, and Wells Fargo Bank, National Association
Employment agreement between Daniel R. Feehan
and FirstCash, Inc., dated January 28, 2020 *
Fourth Amendment to Amended and Restated Credit
Agreement, dated November 9, 2020, between
FirstCash, Inc., certain subsidiaries of the borrower
from time to time party thereto, the lenders party
thereto, and Wells Fargo Bank, National Association.
Subsidiaries
Consent
Accounting Firm, RSM US LLP
Certification Pursuant to Section 302 of the Sarbanes-
Oxley Act provided by Rick L. Wessel, Chief
Executive Officer
Certification Pursuant to Section 302 of the Sarbanes-
Oxley Act provided by R. Douglas Orr, Chief
Financial Officer
Certification Pursuant to 18 U.S.C. Section 1350, as
Adopted Pursuant to Section 906 of the Sarbanes-
Oxley Act of 2002 provided by Rick L. Wessel, Chief
Executive Officer
Independent Registered
Public
of
Form
8-K
Incorporated by Reference
File No.
0-19133
Exhibit
10.2
Filing Date
08/26/2016
Filed Herewith
8-K
0-19133
10.3
08/26/2016
10-Q
8-K
10-Q
10-Q
8-K
001-10960
001-10960
001-10960
001-10960
001-10960
DEF 14A
8-K
001-10960
001-10960
10.1
10.1
10.1
10.2
10.1
B
10.1
05/05/2017
05/31/2017
08/01/2018
08/01/2018
10/04/2018
04/26/2019
12/19/2019
10-K
8-K
001-10960
10.16
02/03/2020
001-10960
10.1
11/10/2020
X
X
X
X
X
61
Table of Contents
Exhibit No.
32.2
101.INS
101.SCH
101.CAL
101.DEF
101.LAB
101.PRE
104
Exhibit Description
Certification Pursuant to 18 U.S.C. Section 1350, as
Adopted Pursuant to Section 906 of the Sarbanes-
Oxley Act of 2002 provided by R. Douglas Orr, Chief
Financial Officer
Inline XBRL Instance Document - the instance
document does not appear in the Interactive Data File
because its XBRL tags are embedded within the Inline
XBRL document
Inline XBRL Taxonomy Extension Schema Document
Inline XBRL Taxonomy Extension Calculation
Linkbase Document
Inline XBRL Taxonomy Extension Definition
Linkbase Document
Inline XBRL Taxonomy Extension Label Linkbase
Document
Inline XBRL Taxonomy Extension Presentation
Linkbase Document
Cover Page Interactive Data File (embedded within
the Inline XBRL document contained in Exhibit 101)
Form
Incorporated by Reference
File No.
Exhibit
Filing Date
Filed Herewith
X
X
X
X
X
X
X
X
* Indicates management contract or compensatory plan, contract or arrangement.
Item 16. Form 10-K Summary
None.
62
Table of Contents
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its
behalf by the undersigned, thereunto duly authorized.
SIGNATURES
Dated: February 1, 2021
FIRSTCASH, INC.
(Registrant)
/s/ RICK L. WESSEL
Rick L. Wessel
Chief Executive Officer
(On behalf of the Registrant)
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant
and in the capacities and on the dates indicated.
Signature
Capacity
/s/ RICK L. WESSEL
Rick L. Wessel
Vice-Chairman of the Board and Chief Executive Officer
(Principal Executive Officer)
/s/ R. DOUGLAS ORR
R. Douglas Orr
Executive Vice President and Chief Financial Officer
(Principal Financial and Accounting Officer)
/s/ DANIEL R. FEEHAN
Daniel R. Feehan
/s/ DANIEL E. BERCE
Daniel E. Berce
/s/ MIKEL D. FAULKNER
Mikel D. Faulkner
/s/ PAULA K. GARRETT
Paula K. Garrett
/s/ JAMES H. GRAVES
James H. Graves
/s/ RANDEL G. OWEN
Randel G. Owen
Chairman of the Board
Director
Director
Director
Director
Director
63
Date
February 1, 2021
February 1, 2021
February 1, 2021
February 1, 2021
February 1, 2021
February 1, 2021
February 1, 2021
February 1, 2021
Table of Contents
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Stockholders and the Board of Directors of FirstCash, Inc.
Opinion on the Financial Statements
We have audited the accompanying consolidated balance sheets of FirstCash, Inc. and its subsidiaries (the Company) as of December 31, 2020 and 2019,
the related consolidated statements of income, comprehensive income, stockholders’ equity and cash flows for each of the three years in the period ended
December 31, 2020, and the related notes to the consolidated financial statements (collectively, the financial statements). In our opinion, the consolidated
financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2020 and 2019, and the results of its
operations and its cash flows for each of the three years in the period ended December 31, 2020, in conformity with accounting principles generally
accepted in the United States of America.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company’s
internal control over financial reporting as of December 31, 2020, based on criteria established in Internal Control — Integrated Framework issued by the
Committee of Sponsoring Organizations of the Treadway Commission in 2013, and our report dated February 1, 2021 expressed an unqualified opinion on
the effectiveness of the Company’s internal control over financial reporting.
Basis for Opinion
These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s financial
statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the
Company in accordance with U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the
PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable
assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing
procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to
those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits
also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the
financial statements. We believe that our audits provide a reasonable basis for our opinion.
Critical Audit Matters
The critical audit matter described below is a matter arising from the current period audit of the financial statements that was communicated or required to
be communicated to the audit committee and that: (1) relates to accounts or disclosures that are material to the consolidated financial statements and (2)
involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion
on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion
on the critical audit matter or on the accounts or disclosures to which it relates.
Revenue Recognition—Accrual of Pawn Loan Fees
As described in Note 2 of the consolidated financial statements, the Company’s revenue recognition policy for pawn loan fees is to accrue pawn loan fee
revenue on a constant-yield basis over the life of the pawn loan for all pawn loans of which the Company deems collection to be probable based on
historical pawn redemption statistics. The Company's accrual for earned but uncollected pawn loan fees as of December 31, 2020 was $41,110,000, which
is included in fees and service charges receivable in the accompanying consolidated balance sheet. The determination of the accrual for pawn loan fees is
subjective and requires management to make significant judgements related to the probability of collection and the expected effective yield of the pawn
loan portfolio at the measurement date. We identified the accrual for pawn loan fees as a critical audit matter as auditing the probability of collection and
the expected yield of the pawn loan portfolio was complex and required a high degree of auditor judgement and subjectivity due to the significant
judgements applied by management noted above.
F-1
Table of Contents
Our audit procedures related to the Company’s accrual of pawn loan fees included the following, among others:
• We obtained an understanding of the relevant controls related to the accrual of pawn loan fees and tested such controls for design and operating
effectiveness, including the determination of key assumptions and the completeness and accuracy of data inputs.
• We obtained management’s calculation of the accrual for pawn loan fees and tested the calculation for completeness and accuracy of data used as
inputs.
• We evaluated the methodology and assumptions used by management to develop the effective pawn loan yield, including consideration of
historical patterns and the probability of collection.
• We independently recalculated certain key inputs used in management’s calculation of the accrual for pawn loan fees.
• We assessed the validity of data used in the calculation of the accrual for pawn loan fees by agreeing, on a sample basis, key data inputs to source
documents
/s/ RSM US LLP
We have served as the Company’s auditor since 2016.
Dallas, Texas
February 1, 2021
F-2
FIRSTCASH, INC.
CONSOLIDATED BALANCE SHEETS
(in thousands, except per share amounts)
ASSETS
December 31,
2020
2019
Table of Contents
Cash and cash equivalents
Fees and service charges receivable
Pawn loans
Consumer loans, net
Inventories
Income taxes receivable
Prepaid expenses and other current assets
Total current assets
Property and equipment, net
Operating lease right of use asset
Goodwill
Intangible assets, net
Other assets
Deferred tax assets
Total assets
LIABILITIES AND STOCKHOLDERS’ EQUITY
Accounts payable and accrued liabilities
Customer deposits
Income taxes payable
Lease liability, current
Total current liabilities
Revolving unsecured credit facilities
Senior unsecured notes
Deferred tax liabilities
Lease liability, non-current
Total liabilities
Commitments and contingencies (Note 11)
Stockholders’ equity:
Common stock; $0.01 par value; 90,000 shares authorized;
49,276 and 49,276 shares issued, respectively;
41,038 and 42,329 shares outstanding, respectively
Additional paid-in capital
Retained earnings
Accumulated other comprehensive loss
Common stock held in treasury, 8,238 and 6,947 shares at cost, respectively
Total stockholders’ equity
Total liabilities and stockholders’ equity
$
$
$
$
65,850 $
41,110
308,231
—
190,352
9,634
9,388
624,565
373,667
298,957
977,381
83,651
9,818
4,158
2,372,197 $
81,917 $
34,719
1,148
88,622
206,406
123,000
492,916
71,173
194,887
1,088,382
493
1,221,788
789,303
(118,432)
(609,337)
1,283,815
2,372,197 $
46,527
46,686
369,527
751
265,256
875
11,367
740,989
336,167
304,549
948,643
85,875
11,506
11,711
2,439,440
72,398
39,736
4,302
86,466
202,902
335,000
296,568
61,431
193,504
1,089,405
493
1,231,528
727,476
(96,969)
(512,493)
1,350,035
2,439,440
The accompanying notes are an integral part of these consolidated financial statements.
F-3
Table of Contents
FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF INCOME
(in thousands, except per share amounts)
Revenue:
Retail merchandise sales
Pawn loan fees
Wholesale scrap jewelry sales
Consumer loan and credit services fees
Total revenue
Cost of revenue:
Cost of retail merchandise sold
Cost of wholesale scrap jewelry sold
Consumer loan and credit services loss provision
Total cost of revenue
Net revenue
Expenses and other income:
Store operating expenses
Administrative expenses
Depreciation and amortization
Interest expense
Interest income
Merger and acquisition expenses
Loss (gain) on foreign exchange
Loss on extinguishment of debt
Write-offs and impairments of certain lease intangibles and other assets
Total expenses and other income
Income before income taxes
Provision for income taxes
Net income
Earnings per share:
Basic
Diluted
2020
Year Ended December 31,
2019
2018
1,075,518 $
457,517
96,233
2,016
1,631,284
1,175,561 $
564,824
103,876
20,178
1,864,439
1,091,614
525,146
107,821
56,277
1,780,858
641,087
79,546
(488)
720,145
911,139
562,158
110,931
42,105
29,344
(1,540)
1,316
884
11,737
10,505
767,440
143,699
37,120
745,861
96,072
4,159
846,092
1,018,347
595,539
122,334
41,904
34,035
(1,055)
1,766
(787)
—
—
793,736
224,611
59,993
696,666
99,964
17,461
814,091
966,767
563,321
120,042
42,961
29,173
(2,444)
7,643
762
—
—
761,458
205,309
52,103
106,579 $
164,618 $
153,206
2.57 $
2.56
3.83 $
3.81
3.42
3.41
$
$
$
The accompanying notes are an integral part of these consolidated financial statements.
F-4
Table of Contents
Net income
Other comprehensive income:
Currency translation adjustment
Comprehensive income
FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(in thousands)
2020
Year Ended December 31,
2019
2018
106,579 $
164,618 $
153,206
(21,463)
85,116 $
16,148
180,766 $
(1,240)
151,966
$
$
The accompanying notes are an integral part of these consolidated financial statements.
F-5
Table of Contents
As of 12/31/2019
Shares issued under share-
based com-pensation
plan, net of 46 shares
net-settled
Exercise of stock options,
net of 22 shares net-
settled
Share-based compensation
expense
Net income
Cash dividends ($1.08 per
share)
Currency translation
adjustment
Purchases of treasury stock
As of 12/31/2020
FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
(in thousands, except per share amounts)
Common
Stock
Shares
Amount
Additional
Paid-In
Capital
Retained
Earnings
Accum-
ulated
Other
Compre-
hensive
Loss
Common Stock
Held in Treasury
Shares
Amount
Total
Stock-
holders’
Equity
49,276 $
493 $
1,231,528 $
727,476 $
(96,969)
6,947 $
(512,493) $
1,350,035
—
—
—
—
—
—
—
—
—
—
—
—
49,276 $
—
—
493 $
(10,663)
(1,991)
2,914
—
—
—
—
1,221,788 $
—
—
—
106,579
(44,752)
—
—
—
—
—
(98)
(38)
—
—
—
7,337
(3,326)
2,789
798
—
—
—
2,914
106,579
(44,752)
—
—
789,303 $
(21,463)
—
(118,432)
—
1,427
8,238 $
—
(106,970)
(609,337) $
(21,463)
(106,970)
1,283,815
The accompanying notes are an integral part of these consolidated financial statements.
F-6
Table of Contents
FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
CONTINUED
(in thousands, except per share amounts)
Common
Stock
Shares
Amount
Additional
Paid-In
Capital
Retained
Earnings
Accum-
ulated
Other
Compre-
hensive
Loss
Common Stock
Held in Treasury
Shares
Amount
Total
Stock-
holders’
Equity
As of 12/31/2018
Shares issued under share-
based compensation plan
Exercise of stock options
Share-based compensation
expense
Net income
Cash dividends ($1.02 per
share)
Currency translation
adjustment
Purchases of treasury stock
As of 12/31/2019
49,276 $
493 $
1,224,608 $
606,810 $
(113,117)
5,673 $
(400,690) $
1,318,104
—
—
—
—
—
—
—
—
—
—
—
—
49,276 $
—
—
493 $
(1,441)
(319)
8,680
—
—
—
—
1,231,528 $
—
—
—
164,618
(43,952)
—
—
—
—
—
(21)
(10)
—
—
—
1,441
719
—
—
—
—
400
8,680
164,618
(43,952)
—
—
727,476 $
16,148
—
(96,969)
—
1,305
6,947 $
—
(113,963)
(512,493) $
16,148
(113,963)
1,350,035
The accompanying notes are an integral part of these consolidated financial statements.
F-7
Table of Contents
FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
CONTINUED
(in thousands, except per share amounts)
Common
Stock
Shares
Amount
Additional
Paid-In
Capital
Retained
Earnings
Accum-
ulated
Other
Compre-
hensive
Loss
Common Stock
Held in Treasury
Shares
Amount
Total
Stock-
holders’
Equity
As of 12/31/2017
Shares issued under share-
based compensation plan
Exercise of stock options
Share-based compensation
expense
Net income
Cash dividends ($0.91 per
share)
Currency translation
adjustment
Purchases of treasury stock
As of 12/31/2018
49,276 $
493 $
1,220,356 $
494,457 $
(111,877)
2,362 $
(128,096) $
1,475,333
—
—
—
—
—
—
—
—
—
—
—
—
49,276 $
—
—
493 $
(1,240)
(294)
5,786
—
—
—
—
1,224,608 $
—
—
—
153,206
(40,853)
—
—
—
—
—
(22)
(10)
—
—
—
1,240
694
—
—
—
—
400
5,786
153,206
(40,853)
—
—
606,810 $
(1,240)
—
(113,117)
—
3,343
5,673 $
—
(274,528)
(400,690) $
(1,240)
(274,528)
1,318,104
The accompanying notes are an integral part of these consolidated financial statements.
F-8
Table of Contents
FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
Cash flow from operating activities:
Net income
Adjustments to reconcile net income to net cash flow provided by operating activities:
Non-cash portion of consumer loan credit loss provision
Share-based compensation expense
Depreciation and amortization expense
Amortization of debt issuance costs
Amortization of favorable/(unfavorable) lease intangibles, net
Loss on extinguishment of debt
Non-cash write-offs and impairments of certain lease intangibles and other assets
Deferred income taxes, net
Changes in operating assets and liabilities, net of business combinations:
Fees and service charges receivable
Inventories purchased directly from customers, wholesalers or manufacturers
Prepaid expenses and other assets
Accounts payable, accrued liabilities and other liabilities
Income taxes
Net cash flow provided by operating activities
Cash flow from investing activities:
(1)
Loan receivables, net
Purchases of furniture, fixtures, equipment and improvements
Purchases of store real property
Acquisitions of pawn stores, net of cash acquired
Net cash flow used in investing activities
Cash flow from financing activities:
Borrowings from unsecured credit facilities
Repayments of unsecured credit facilities
Issuance of senior unsecured notes due 2028
Redemption of senior unsecured notes due 2024
Redemption premium and other redemption costs on senior unsecured notes due 2024
Debt issuance costs paid
Purchases of treasury stock
Proceeds from exercise of stock options
Payment of withholding taxes on net share settlements of restricted stock unit awards and
stock options exercised
Dividends paid
Net cash flow used in financing activities
Effect of exchange rates on cash
Change in cash and cash equivalents
Cash and cash equivalents at beginning of the year
Cash and cash equivalents at end of the year
F-9
2020
Year Ended December 31,
2019
2018
$
106,579 $
164,618 $
153,206
(839)
2,914
42,105
1,649
—
11,737
10,505
14,476
5,474
29,174
1,400
8,621
(11,531)
222,264
107,008
(37,543)
(45,502)
(44,315)
(20,352)
354,425
(569,933)
500,000
(300,000)
(8,781)
(7,963)
(106,970)
1,140
2,395
8,680
41,904
1,430
—
—
—
7,008
110
5,842
(1,049)
(3,383)
4,041
231,596
34,406
(44,311)
(74,661)
(52,487)
(137,053)
257,000
(217,000)
—
—
—
(1,149)
(116,105)
400
(3,668)
(44,752)
(186,502)
3,913
19,323
46,527
65,850 $
—
(43,952)
(120,806)
997
(25,266)
71,793
46,527 $
$
9,405
5,786
42,961
1,920
(259)
—
1,514
7,427
(432)
3,321
681
3,077
14,822
243,429
10,125
(35,677)
(19,996)
(113,699)
(159,247)
416,000
(228,000)
—
—
—
(948)
(273,660)
400
—
(40,853)
(127,061)
249
(42,630)
114,423
71,793
Table of Contents
FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
CONTINUED
(in thousands)
Supplemental disclosure of cash flow information:
Cash paid during the period for:
Interest
Income taxes
Supplemental disclosure of non-cash investing and financing activity:
Non-cash transactions in connection with pawn loans settled through forfeitures of
collateral transferred to inventories
2020
Year Ended December 31,
2019
2018
21,033 $
34,186
32,680 $
48,867
27,121
29,597
340,891 $
500,744 $
492,743
$
$
(1)
Includes the funding of new loans net of cash repayments and recovery of principal through the sale of inventories acquired from forfeiture of pawn collateral.
The accompanying notes are an integral part of these consolidated financial statements.
F-10
Table of Contents
NOTE 1 - GENERAL
Organization and Nature of the Company
FIRSTCASH, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FirstCash, Inc., (together with its wholly-owned subsidiaries, the “Company”) is incorporated in the state of Delaware. The Company is engaged in the
operation of pawn stores, which generate retail sales primarily from the merchandise acquired through collateral forfeitures and over-the-counter purchases
from customers. In addition, the stores help customers meet small short-term cash needs by providing non-recourse pawn loans and buying merchandise
directly from customers. As of December 31, 2020, the Company owned and operated 2,748 stores in 24 U.S. states and the District of Columbia, all 32
states in Mexico and the countries of Guatemala,Colombia and El Salvador.
Effective June 30, 2020, the Company ceased offering domestic payday and installment loans and no longer has any unsecured consumer lending or credit
services operations in the U.S. or Latin America.
Impact of COVID-19
In December 2019, a novel strain of coronavirus (“COVID-19”) surfaced in China and rapidly spread throughout the world. In March of 2020, the World
Health Organization declared the outbreak a pandemic. During the end of the first quarter of 2020 and the first part of the second quarter of 2020, many
countries, states and other local government officials reacted by instituting quarantines, shelter-in-place and other orders mandating non-essential business
closures, travel restrictions and other measures in an effort to reduce the spread of COVID-19, in addition to instituting broad-based stimulus, relief and
forbearance programs in an effort to mitigate the economic impact of the pandemic.
The broad shutdowns in response to COVID-19 caused significantly reduced levels of personal spending by consumers in the U.S. and Latin America.
Further impacting consumer liquidity in the U.S. during the second quarter were federal stimulus payments, forbearance programs and enhanced
unemployment benefits. While there were limited government stimulus programs in Latin America in response to the pandemic, increased cross-border
remittance payments from the U.S. to many Latin American countries further impacted Latin America consumer liquidity during the second quarter. The
additional consumer liquidity resulted in a significant decline in pawn lending activities, including increased redemptions of existing loans and decreased
originations of new loans. Pawn loans as of June 30, 2020 were 39% lower than the prior year, before beginning to recover. The recovery in pawn loans
continued throughout the third and fourth quarters, although pawn loan balances as of December 31, 2020 were still lower than prior-year balances.
Resulting pawn loan fees were negatively impacted during the second, third and fourth quarters of 2020 as a result of the lower pawn loan balances.
In general, in most jurisdictions where the Company has stores, pawnshops were designated an essential service by federal guidelines and/or local
regulations and were allowed to remain open during the broad shutdowns in response to COVID-19. As a result, retail sales in the U.S. during the second
quarter increased 24% compared to the prior-year quarter, benefiting from strong demand for stay-at-home products, such as consumer electronics, tools
and sporting goods, and were further enhanced by federal stimulus payments made directly to consumers in the U.S. Although the Company experienced
strong demand in Latin America for stay-at-home products, retail sales were negatively impacted by a regulatory prohibition of retail transactions enacted
in Mexico during the last three weeks of May and the closure of all stores in Colombia and El Salvador during much of the second quarter due to broad
government shutdowns. As a result of the significant second quarter increase in retail sales in the U.S. and less forfeited inventory from lower pawn
receivable balances, inventory balances were negatively impacted and decreased 32% at June 30, 2020 compared to the prior year-quarter. The lower
inventory balances and the lack of government stimulus and a more limited economic recovery in Latin America during the second half of 2020 compared
to the U.S. negatively impacted retail sales during the third and fourth quarters but was offset by an increase in retail sales margin, which was primarily a
result of continued retail demand for value-priced pre-owned merchandise, increased buying of merchandise directly from customers and lower levels of
aged inventory, all of which limited the need for normal discounting.
In addition, the economic global uncertainty resulting from COVID-19 has resulted in increased currency volatility, which caused adverse currency rate
fluctuations, especially with respect to the Mexican peso.
F-11
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The extent to which COVID-19 impacts the Company’s operations, results of operations, liquidity and financial condition will depend on future
developments, which are highly uncertain and cannot be predicted with confidence, including the duration and severity of the outbreak, and the actions
taken to contain its impact, as well as further actions, such as additional stimulus programs, taken to limit the resulting economic impact, among others.
NOTE 2 - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
The following is a summary of significant accounting policies followed in the preparation of these financial statements:
Principles of consolidation - The accompanying consolidated financial statements include the accounts of FirstCash, Inc. and its wholly-owned
subsidiaries. The Company regularly makes acquisitions and the results of operations for the acquired stores have been consolidated since the acquisition
dates. All significant intercompany accounts and transactions have been eliminated. See Note 3.
Cash and cash equivalents - The Company considers any highly liquid investments with an original maturity of three months or less at the date of
acquisition to be cash equivalents. As of December 31, 2020, the amount of cash associated with indefinitely reinvested foreign earnings was $28.3 million,
which is primarily held in Mexican pesos.
Pawn loans and revenue recognition - Pawn loans are secured by the customer’s pledge of tangible personal property, which the Company holds during the
term of the loan. If a pawn loan defaults, the Company relies on the sale of the pawned property to recover the principal amount of an unpaid pawn loan,
plus a yield on the investment, as the Company’s pawn loans are non-recourse against the customer. The customer’s creditworthiness does not affect the
Company’s financial position or results of operations. The Company accrues pawn loan fee revenue on a constant-yield basis over the life of the pawn loan
for all pawns for which the Company deems collection to be probable based on historical pawn redemption statistics. If the pawn loan is not repaid prior to
the expiration of the loan term, including any extension or grace period, if applicable, the principal amount loaned becomes the inventory carrying value of
the forfeited collateral, which is typically recovered through sales of the forfeited items at prices well above the carrying value. The Company has
determined no allowance related to credit losses on pawn loans is required, as the fair value of the pledged collateral is significantly in excess of the pawn
loan amount.
Inventories and merchandise sales revenue recognition - Inventories represent merchandise acquired from forfeited pawn loans and merchandise purchased
directly from the general public. The Company also retails limited quantities of new or refurbished merchandise obtained directly from wholesalers and
manufacturers. Inventories from forfeited pawn loans are recorded at the amount of the pawn principal on the unredeemed goods, exclusive of accrued
interest. Inventories purchased directly from customers, wholesalers and manufacturers are recorded at cost. The cost of inventories is determined on the
specific identification method. Inventories are stated at the lower of cost or net realizable value and, accordingly, inventory valuation allowances are
established if inventory carrying values are in excess of estimated selling prices, net of direct costs of disposal. Management has evaluated inventories and
determined that a valuation allowance is not necessary.
The Company’s pawn merchandise sales are primarily retail sales to the general public in its pawn stores. The Company records sales revenue at the time of
the sale. The Company presents merchandise sales net of any sales or value-added taxes collected. Some jewelry inventory is melted and processed at third-
party facilities and the precious metal and diamond content is sold at either prevailing market commodity prices or a previously agreed upon price with a
commodity buyer. The Company records revenue from these wholesale scrap jewelry transactions when a price has been agreed upon and the Company
ships the commodity to the buyer.
Layaway plan and deferred revenue - The Company does not provide direct financing to customers for the purchase of its merchandise, but does permit its
customers to purchase merchandise on an interest-free “layaway” plan. Should the customer fail to make a required payment pursuant to a layaway plan,
the item is returned to inventory and all or a portion of previous payments are typically forfeited to the Company. Deposits and interim payments from
customers on layaway sales are recorded as deferred revenue and subsequently recorded as retail merchandise sales revenue when the merchandise is
delivered to the customer upon receipt of final payment or when previous payments are forfeited to the Company. Layaway payments from customers are
included in customer deposits in the accompanying consolidated balance sheets.
Foreign currency transactions - The Company has operations in Mexico, Guatemala and Colombia where the functional currency is the Mexican peso,
Guatemalan quetzal and Colombian peso. Accordingly, the assets and liabilities of these subsidiaries are translated into U.S. dollars at the exchange rate in
effect at each balance sheet date, and the resulting adjustments are accumulated in other comprehensive income (loss) as a separate component of
stockholders’ equity. Revenues and expenses are translated at the average exchange rates occurring during the respective period. Prior to translation, U.S.
dollar-denominated transactions of the foreign subsidiaries are remeasured into their functional currency using current rates of
F-12
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exchange for monetary assets and liabilities and historical rates of exchange for non-monetary assets and liabilities. Gains and losses from remeasurement
of dollar-denominated monetary assets and liabilities in Mexico, Guatemala and Colombia are included in (gain) loss on foreign exchange in the
consolidated statements of income. Deferred taxes are not currently recorded on cumulative foreign currency translation adjustments as the Company
indefinitely reinvests earnings of its foreign subsidiaries. The Company also has operations in El Salvador where the reporting and functional currency is
the U.S. dollar.
The average value of the Mexican peso to the U.S. dollar exchange rate for 2020 was 21.5 to 1, compared to 19.3 to 1 in 2019 and 19.2 to 1 in 2018. The
average value of the Guatemalan quetzal to the U.S. dollar exchange rate for 2020 was 7.7 to 1, compared to 7.7 to 1 in 2019 and 7.5 to 1 in 2018. The
average value of the Colombian peso to the U.S. dollar exchange rate for 2020 was 3,693 to 1, compared to 3,280 to 1 in 2019 and 2,956 to 1 in 2018.
Store operating expenses - Costs incurred in operating the Company’s stores have been classified as store operating expenses. Operating expenses include
salary and benefit expense of store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the
stores.
Property and equipment - Property and equipment are recorded at cost. Depreciation is recorded on the straight-line method generally based on estimated
useful lives of 30 to 40 years for buildings and three to five years for furniture, fixtures and equipment. The costs of improvements on leased stores are
capitalized as leasehold improvements and are depreciated using the straight-line method over the applicable lease period, or useful life, if shorter.
Maintenance and repairs are charged to expense as incurred and renewals and betterments are charged to the appropriate property and equipment accounts.
Upon sale or retirement of depreciable assets, the cost and related accumulated depreciation is removed from the accounts, and the resulting gain or loss is
included in the results of operations in the period the assets are sold or retired.
Goodwill and other indefinite-lived intangible assets - Goodwill represents the excess of the purchase price over the fair value of the net assets acquired in
each business combination. The Company performs its goodwill impairment assessment annually as of December 31, and between annual assessments if an
event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. The Company’s
reporting units, which are tested for impairment, are U.S. operations and Latin America operations. The Company assesses goodwill for impairment at a
reporting unit level by first assessing a range of qualitative factors, including, but not limited to, macroeconomic conditions, industry conditions, the
competitive environment, changes in the market for the Company’s products and services, regulatory and political developments, entity specific factors,
such as strategy and changes in key personnel, and overall financial performance. If, after completing this assessment, it is determined that it is more likely
than not that the fair value of a reporting unit is less than its carrying value, the Company proceeds to the impairment testing methodology. See Note 12.
The Company’s other material indefinite-lived intangible assets consist of trade names and pawn licenses. The Company performs its indefinite-lived
intangible asset impairment assessment annually as of December 31, and between annual assessments if an event occurs or circumstances change that
would more likely than not reduce the fair value of a reporting unit below its carrying amount. See Note 12.
Merger and acquisition expenses - The Company incurs incremental costs directly associated with merger and acquisition activity, including, but not
limited to, professional fees, legal expenses, severance, retention and other employee-related costs, contract breakage costs and costs related to
consolidation of technology systems and corporate facilities. The Company presents merger and acquisition expenses separately in the consolidated
statements of income to identify these incremental activities apart from the expenses incurred to operate the business.
Long-lived assets - Property and equipment, intangible assets subject to amortization and non-current assets are reviewed for impairment whenever events
or changes in circumstances indicate that the net book value of the asset may not be recoverable. An impairment loss is recognized if the sum of the
expected future cash flows (undiscounted and before interest) from the use of the asset is less than the net book value of the asset. Generally, the amount of
the impairment loss is measured as the difference between the net book value of the asset and the estimated fair value of the related asset.
During 2020, the Company recorded a $1.9 million impairment of other assets and a $1.5 million impairment of property and equipment, and during 2018,
the Company recorded a $1.5 million impairment of property and equipment. The Company did not record any impairment loss for the year ended
December 31, 2019.
F-13
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Fair value of financial instruments - The fair value of financial instruments is determined by reference to various market data and other valuation
techniques, as appropriate. Financial assets and liabilities are classified based on the lowest level of input that is significant to the fair value measurement.
The Company’s assessment of the significance of a particular input to the fair value measurement requires judgment, and may affect the valuation of the
fair value of assets and liabilities and their placement within the fair value hierarchy levels. All fair value measurements related to acquisitions are level 3,
non-recurring measurements, based on unobservable inputs. Unless otherwise disclosed, the fair values of financial instruments approximate their recorded
values, due primarily to their short-term nature. See Note 6.
Income taxes - The Company uses the asset and liability method of computing deferred income taxes on all material temporary differences. Temporary
differences are the differences between the reported amounts of assets and liabilities and their tax bases. See Note 10.
Advertising - The Company expenses the costs of advertising the first time the advertising takes place. Advertising expense for the years ended December
31, 2020, 2019 and 2018, was $1.1 million, $1.2 million, and $1.4 million, respectively.
Share-based compensation - All share-based payments to employees and directors are recognized in the financial statements based on the grant date or if
applicable, the subsequent modification date fair value. The Company recognizes compensation cost net of estimated forfeitures and recognizes the
compensation cost for only those awards expected to vest on a straight-line basis over the requisite service period of the award, which is generally the
vesting term. The Company records share-based compensation cost as an administrative expense. See Note 13.
Forward sales commitments - The Company periodically uses forward sale agreements with a major gold bullion bank to sell a portion of the expected
amount of scrap gold, which is typically jewelry that is broken or of low retail value, produced in the normal course of business from its liquidation of such
merchandise. These commitments qualify for an exemption from derivative accounting as normal sales, based on historical terms, conditions and
quantities, and are therefore not recorded on the Company's balance sheet.
Earnings per share - Basic earnings per share is computed by dividing net income by the weighted-average number of shares outstanding during the year.
Diluted earnings per share is calculated by giving effect to the potential dilution that could occur if securities or other contracts to issue common shares
were exercised and converted into common shares during the year.
The following table sets forth the computation of basic and diluted earnings per share (in thousands, except per share amounts):
Numerator:
Net income
Denominator:
2020
Year Ended December 31,
2019
2018
$
106,579 $
164,618 $
153,206
Weighted-average common shares for calculating basic earnings per share
Effect of dilutive securities:
Stock options and restricted stock unit awards
Weighted-average common shares for calculating diluted earnings per share
41,502
98
41,600
43,020
188
43,208
Earnings per share:
Basic
Diluted
$
2.57 $
2.56
3.83 $
3.81
44,777
107
44,884
3.42
3.41
Use of estimates - The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America
requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, and related revenue and expenses, and
the disclosure of gain and loss contingencies at the date of the financial statements. Such estimates and assumptions are subject to a number of risks and
uncertainties, which may cause actual results to differ materially from the Company’s estimates. The extent to which COVID-19 impacts the Company’s
operations, results of operations, liquidity and financial condition, including estimates and assumptions used by the Company in the calculation and
F-14
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evaluation of the accrual for earned but uncollected pawn loan fees, impairment of goodwill and other intangible assets and current and deferred tax assets
and liabilities, will depend on future developments, which are highly uncertain and cannot be predicted with confidence, including the duration and severity
of the outbreak, and the actions taken to contain its impact, as well as actions taken to limit the resulting economic impact, among others. The Company’s
future assessment of the magnitude and duration of the COVID-19 pandemic, as well as other factors, could result in material impacts to the Company’s
financial statements in future reporting periods.
Reclassification - Certain amounts in the Notes to Consolidated Financial Statements for the years ended December 31, 2019 and 2018 have been
reclassified in order to conform to the 2020 presentation.
Recent accounting pronouncements - In June 2016, the Financial Accounting Standards Board issued ASU No. 2016-13, “Financial Instruments - Credit
Losses (Topic 326): Measurement of Credit Losses on Financial Instruments” (“ASU 2016-13”). ASU 2016-13 amends the impairment model by requiring
entities to use a forward-looking approach based on expected losses to estimate credit losses on certain types of financial instruments, including trade
receivables. In November 2018, the Financial Accounting Standards Board issued ASU No. 2018-19, “Codification Improvements to Topic 326, Financial
Instruments - Credit Losses” (“ASU 2018-19”), which clarifies that receivables arising from operating leases are accounted for using lease guidance and
not as financial instruments. In April 2019, the Financial Accounting Standards Board issued ASU No. 2019-04, “Codification Improvements to Topic 326,
Financial Instruments - Credit Losses, Topic 815, Derivatives and Hedging, and Topic 825, Financial Instruments” (“ASU 2019-04”), which clarifies the
treatment of certain credit losses. In May 2019, the Financial Accounting Standards Board issued ASU No. 2019-05, “Financial Instruments - Credit Losses
(Topic 326): Targeted Transition Relief” (“ASU 2019-05”), which provides an option to irrevocably elect to measure certain individual financial assets at
fair value instead of amortized cost. In November 2019, the Financial Accounting Standards Board issued ASU No. 2019-11, “Codification Improvements
to Topic 326, Financial Instruments - Credit Losses” (“ASU 2019-11”), which provides guidance around how to report expected recoveries. In February
2020, the Financial Accounting Standards Board issued ASU No. 2020-02, “Financial Instruments - Credit Losses (Topic 326) (“ASU 2020-02”) which
provides updated guidance on how an entity should measure credit losses on financial instruments and delayed the effective date of the original
pronouncement for smaller reporting companies. ASU 2016-13, ASU 2018-19, ASU 2019-04, ASU 2019-05, ASU 2019-11 and ASU 2020-02
(collectively, “ASC 326”) are effective for public entities for fiscal years beginning after December 15, 2019, with early adoption permitted. The adoption
of ASC 326 did not have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.
In January 2017, the Financial Accounting Standards Board issued ASU No. 2017-04, “Intangibles - Goodwill and Other (Topic 350) - Simplifying the Test
for Goodwill Impairment” (“ASU 2017-04”), which eliminates step two from the goodwill impairment test and, instead, requires an entity to perform its
annual or interim goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount. An entity still has the option to perform
the qualitative assessment for a reporting unit to determine if the quantitative impairment test is necessary. The guidance is effective for annual or any
interim goodwill impairment tests in fiscal years beginning after December 15, 2019 and should be adopted on a prospective basis. The adoption of ASU
2017-04 did not have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.
In August 2018, the Financial Accounting Standards Board issued ASU No. 2018-13, “Fair Value Measurement (Topic 820): Disclosure Framework-
Changes to the Disclosure Requirements for Fair Value Measurement” (“ASU 2018-13”). ASU 2018-13 modifies the disclosure requirements on fair value
measurements. ASU 2018-13 is effective for public entities for fiscal years beginning after December 15, 2019, with early adoption permitted for any
removed or modified disclosures. The adoption of ASU 2018-13 did not have a material effect on the Company’s current financial position, results of
operations or financial statement disclosures.
In December 2019, the Financial Accounting Standards Board issued ASU No 2019-12, “Income Taxes (Topic 740): Simplifying the Accounting for
Income Taxes” (“ASU 2019-12”). ASU 2019-12 removes certain exceptions to the general principles in Topic 740 in Generally Accepted Accounting
Principles. ASU 2019-12 is effective for public entities for fiscal years beginning after December 15, 2020, with early adoption permitted. The Company
does not expect ASU 2019-12 to have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.
In March 2020, the Financial Accounting Standards Board issued ASU 2020-03, “Codification Improvements to Financial Instruments” (“ASU 2020-
03”). ASU 2020-03 improves and clarifies various financial instruments topics. ASU 2020-03 includes seven different issues that describe the areas of
improvement and the related amendments to GAAP, intended to make the standards easier to understand and apply by eliminating inconsistencies and
providing clarifications. The Company adopted ASU 2020-03 upon issuance, which did not have a material effect on the Company’s current financial
position, results of operations or financial statement disclosures.
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Table of Contents
In March 2020, the Financial Accounting Standards Board issued ASU No 2020-04, “Reference Rate Reform (Topic 848): Facilitation of the Effects of
Reference Rate Reform on Financial Reporting” (“ASU 2020-04”). ASU 2020-04 provides temporary optional expedients and exceptions to the GAAP
guidance on contract modifications and hedge accounting to ease the financial reporting burdens related to the expected market transition from the London
Interbank Offered Rate (“LIBOR”) and other interbank offered rates to alternative reference rates. ASU 2020-04 is effective beginning on March 12, 2020,
and the Company may elect to apply the amendments prospectively through December 31, 2022. The Company does not expect ASU 2020-04 to have a
material effect on the Company’s current financial position, results of operations or financial statement disclosures.
In October 2020, the Financial Accounting Standards Board issued ASU No 2020-10, “Codification Improvements” (“ASU 2020-10”). ASU 2020-10
updates various codification topics by clarifying or improving disclosure requirements. ASU 2020-10 is effective for public entities for fiscal years
beginning after December 15, 2020, with early adoption permitted. The Company adopted ASU 2020-10 upon issuance, which did not have a material
effect on the Company’s current financial position, results of operations or financial statement disclosures.
NOTE 3 - ACQUISITIONS
2020 Acquisitions
Consistent with the Company’s strategy to continue its expansion of pawn stores in selected markets, during 2020, the Company acquired 40 pawn stores in
Mexico in two separate transactions and 22 pawn stores in the U.S. in two separate transactions. The aggregate purchase price for these acquisitions totaled
$43.6 million, net of cash acquired and subject to future post-closing adjustments. The aggregate purchase price was composed of $41.4 million in cash
paid during 2020 and remaining short-term amounts payable to the sellers of approximately $2.2 million. During 2020, the Company also paid $2.9 million
of purchase price amounts payable related to prior-year acquisitions.
The purchase price of each of the 2020 acquisitions was allocated to assets acquired and liabilities assumed based upon the estimated fair market values at
the date of acquisition. The excess purchase price over the estimated fair market value of the net assets acquired has been recorded as goodwill. The
goodwill arising from these acquisitions consists largely of the synergies and economies of scale expected from combining the operations of the Company
and the pawn stores acquired. These acquisitions were not material individually or in the aggregate to the Company’s consolidated financial statements.
The estimated fair value of the assets acquired and liabilities assumed are preliminary, as the Company is gathering information to finalize the valuation of
these assets and liabilities. The preliminary allocation of the aggregate purchase prices for these individually immaterial acquisitions during 2020 is as
follows (in thousands):
Pawn loans
Pawn loan fees receivable
Inventories
Other current assets
Property and equipment
(1)
Goodwill
Intangible assets
Other non-current assets
Current liabilities
Aggregate purchase price
$
$
5,839
644
3,594
154
241
33,434
190
40
(547)
43,589
(1)
Goodwill associated with the U.S. operations segment and the Latin America operations segment was $29.0 million and $4.5 million, respectively. Substantially
all of the goodwill is expected to be deductible for respective U.S. and Mexico income tax purposes.
The results of operations for the acquired stores have been consolidated since the respective acquisition dates. During 2020, revenue from the acquired
stores was $7.5 million and the earnings from the combined acquisitions since the acquisition dates (including $1.0 million of transaction and integration
costs, net of tax) was approximately $0.3 million.
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Historical pre-acquisition financial statements of the two separate Mexico acquisitions were created in local country GAAP and the Company did not
obtain pre-acquisition financial statements prepared in accordance with U.S. GAAP. As a result, and due to the insignificance of the acquisitions, it is
impractical for the Company to adequately present supplemental pro forma information.
2019 Acquisitions
During 2019, the Company acquired 163 pawn stores in Mexico in 13 separate transactions and 27 pawn stores in the U.S. in nine separate transactions.
The aggregate purchase price for these acquisitions totaled $46.8 million, net of cash acquired. The aggregate purchase price was composed of $44.9
million in cash paid during 2019 and remaining short-term amounts payable to the sellers of approximately $1.9 million.
NOTE 4 - OPERATING LEASES
The Company leases the majority of its pawnshop locations under operating leases and determines if an arrangement is or contains a lease at inception.
Many leases include both lease and non-lease components, which the Company accounts for separately. Lease components include rent, taxes and
insurance costs while non-lease components include common area or other maintenance costs. Operating leases are included in operating lease right of use
assets, lease liability, current and lease liability, non-current in the consolidated balance sheets. The Company does not have any finance leases.
Leased facilities are generally leased for a term of three to five years with one or more options to renew for an additional three to five years, typically at the
Company’s sole discretion. In addition, the majority of these leases can be terminated early upon an adverse change in law which negatively affects the
store’s profitability. The Company regularly evaluates renewal and termination options to determine if the Company is reasonably certain to exercise the
option, and excludes these options from the lease term included in the recognition of the operating lease right of use asset and lease liability until such
certainty exists. The weighted-average remaining lease term for operating leases as of December 31, 2020 and 2019 was 4.0 years and 3.9 years,
respectively.
The operating lease right of use asset and lease liability is recognized based on the present value of the future minimum lease payments over the lease term
at the commencement date. The Company’s leases do not provide an implicit rate and therefore, it uses its incremental borrowing rate based on the
information available at the lease commencement date in determining the present value of the lease payments. The Company utilizes a portfolio approach
for determining the incremental borrowing rate to apply to groups of leases with similar characteristics. The weighted-average discount rate used to
measure the lease liability as of December 31, 2020 and 2019 was 7.0% and 7.8%, respectively.
The Company has certain operating leases in Mexico which are denominated in U.S. dollars. The liability related to these leases is considered a monetary
liability, and requires remeasurement each reporting period into the functional currency (Mexican pesos) using reporting date exchange rates. The
remeasurement results in the recognition of foreign currency exchange gains or losses each reporting period, which can produce a certain level of earnings
volatility. The Company recognized a foreign currency loss of $1.2 million and gain of $0.9 million during the year ended December 31, 2020 and 2019,
respectively, related to the remeasurement of these U.S. dollar denominated operating leases, which is included in loss (gain) on foreign exchange in the
accompanying consolidated statements of income.
Lease expense is recognized on a straight-line basis over the lease term, with variable lease expense recognized in the period such payments are incurred.
The following table details the components of lease expense included in store operating expenses in the consolidated statements of income during the year
ended December 31, 2020 and 2019 (in thousands):
Operating lease expense
(1)
Variable lease expense
Total operating lease expense
Year Ended December 31,
2020
2019
$
$
121,649 $
14,444
136,093 $
124,082
7,775
131,857
(1)
Variable lease costs consist primarily of taxes, insurance and common area or other maintenance costs paid based on actual costs incurred by the lessor and can
therefore vary over the lease term.
F-17
Table of Contents
The following table details the maturity of lease liabilities for all operating leases as of December 31, 2020 (in thousands):
2021
2022
2023
2024
2025
Thereafter
Total
Less amount of lease payments representing interest
Total present value of lease payments
$
$
$
104,951
82,580
62,245
39,501
15,549
20,526
325,352
(41,843)
283,509
The following table details supplemental cash flow information related to operating leases for the year ended December 31, 2020 and 2019 (in thousands):
Cash paid for amounts included in the measurement of operating lease liabilities
Leased assets obtained in exchange for new operating lease liabilities
NOTE 5 - STOCKHOLDERS' EQUITY
Year Ended December 31,
2020
2019
$
$
110,965 $
104,576 $
116,448
71,117
During 2020, the Company repurchased a total of 1,427,000 shares of common stock at an aggregate cost of $107.0 million and an average cost per share
of $74.96, and during 2019, repurchased 1,305,000 shares of common stock at an aggregate cost of $114.0 million and an average cost per share of $87.37.
The Company intends to continue repurchases under its active share repurchase program through open market transactions under trading plans in
accordance with Rule 10b5-1 and Rule 10b-18 under the Exchange Act of 1934, as amended, subject to a variety of factors, including, but not limited to,
the level of cash balances, credit availability, debt covenant restrictions, general business conditions, regulatory requirements, the market price of the
Company’s stock, dividend policy, the availability of alternative investment opportunities, including acquisitions, and the impact of COVID-19.
The following table provides purchases made by the Company of shares of its common stock under each share repurchase program in effect during 2020
(dollars in thousands):
Plan Authorization Date
October 24, 2018
January 28, 2020
Plan Completion Date
January 30, 2020
Currently active
$
Total
Dollar Amount
Authorized
Shares Purchased in
2020
Dollar Amount
Purchased in 2020
Remaining Dollar
Amount Authorized For
Future Purchases
100,000
100,000
344,000 $
1,083,000
1,427,000 $
28,797 $
78,173
106,970 $
—
21,827
21,827
Total cash dividends paid in 2020 and 2019 were $44.8 million and $44.0 million, respectively. The declaration and payment of cash dividends in the future
(quarterly or otherwise) will be made by the Board of Directors, from time to time, subject to the Company’s financial condition, results of operations,
business requirements, compliance with legal requirements and debt covenant restrictions.
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NOTE 6 - FAIR VALUE OF FINANCIAL INSTRUMENTS
The fair value of financial instruments is determined by reference to various market data and other valuation techniques, as appropriate. Financial assets
and liabilities are classified based on the lowest level of input that is significant to the fair value measurement. The Company's assessment of the
significance of a particular input to the fair value measurement requires judgment, and may affect the valuation of the fair value of assets and liabilities and
their placement within the fair value hierarchy levels. The three fair value levels are (from highest to lowest):
Level 1: Quoted market prices in active markets for identical assets or liabilities.
Level 2: Observable market-based inputs or unobservable inputs that are corroborated by market data.
Level 3: Unobservable inputs that are not corroborated by market data.
Recurring Fair Value Measurements
As of December 31, 2020 and 2019, the Company did not have any financial assets or liabilities that are measured at fair value on a recurring basis.
Fair Value Measurements on a Non-Recurring Basis
The Company measures non-financial assets and liabilities, such as property and equipment and intangible assets, at fair value on a non-recurring basis, or
when events or circumstances indicate that the carrying amount of the assets may be impaired. During 2020, the Company recorded a $1.9 million
impairment of other assets and a $1.5 million impairment of property and equipment.
Financial Assets and Liabilities Not Measured at Fair Value
The Company’s financial assets and liabilities as of December 31, 2020 and 2019 that are not measured at fair value in the consolidated balance sheets are
as follows (in thousands):
Financial assets:
Cash and cash equivalents
Fees and service charges receivable
Pawn loans
Financial liabilities:
Revolving unsecured credit facilities
Senior unsecured notes (outstanding
principal)
$
$
$
$
Carrying Value
December 31,
2020
Estimated Fair Value
December 31,
2020
Fair Value Measurements Using
Level 2
Level 3
Level 1
65,850 $
41,110
308,231
415,191 $
65,850 $
41,110
308,231
415,191 $
65,850 $
—
—
65,850 $
— $
—
—
— $
—
41,110
308,231
349,341
123,000 $
123,000 $
500,000
623,000 $
516,000
639,000 $
— $
—
— $
123,000 $
516,000
639,000 $
—
—
—
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Table of Contents
Financial assets:
Cash and cash equivalents
Fees and service charges receivable
Pawn loans
Consumer loans, net
Financial liabilities:
Revolving unsecured credit facility
Senior unsecured notes (outstanding
principal)
Carrying Value
December 31,
2019
Estimated Fair Value
December 31,
2019
Fair Value Measurements Using
Level 2
Level 3
Level 1
$
$
$
$
46,527 $
46,686
369,527
751
463,491 $
46,527 $
46,686
369,527
751
463,491 $
46,527 $
—
—
—
46,527 $
— $
—
—
—
— $
335,000 $
335,000 $
300,000
635,000 $
310,000
645,000 $
— $
—
— $
335,000 $
310,000
645,000 $
—
46,686
369,527
751
416,964
—
—
—
As cash and cash equivalents have maturities of less than three months, the carrying value of cash and cash equivalents approximates fair value. Due to
their short-term maturities, the carrying value of pawn loans and fees and service charges receivable approximate fair value. Consumer loans, net are
carried net of the allowance for estimated loan losses, which is calculated by applying historical loss rates combined with recent default trends to the gross
consumer loan balance. Therefore, the carrying value approximates the fair value.
The carrying value of the unsecured credit facilities approximate fair value as of December 31, 2020 and 2019. The fair value of the unsecured credit
facilities is estimated based on market values for debt issuances with similar characteristics or rates currently available for debt with similar terms. In
addition, the unsecured credit facilities have a variable interest rate based on a fixed spread over LIBOR or the Mexican Central Bank’s interbank
equilibrium rate (“TIIE”) and reprice with any changes in LIBOR or TIIE. The fair value of the senior unsecured notes is estimated based on quoted prices
in markets that are not active.
NOTE 7 - PROPERTY AND EQUIPMENT
Property and equipment consists of the following (in thousands):
Land
Buildings
Furniture, fixtures, equipment and improvements
Less: accumulated depreciation
As of December 31,
2020
2019
$
$
83,458 $
150,132
425,360
658,950
(285,283)
373,667 $
66,198
123,397
398,905
588,500
(252,333)
336,167
Depreciation expense for the years ended December 31, 2020, 2019 and 2018 was $39.8 million, $39.1 million and $36.4 million, respectively.
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NOTE 8 - ACCOUNTS PAYABLE AND ACCRUED LIABILITIES
Accounts payable and accrued liabilities consist of the following (in thousands):
Sales, property, and payroll taxes payable
Accrued compensation
Accrued interest payable
Trade accounts payable
Acquisition purchase price amounts payable to sellers
Benefits liabilities and withholding payable
Other accrued liabilities
NOTE 9 - LONG-TERM DEBT
As of December 31,
2020
2019
24,984 $
21,874
8,121
7,187
5,965
2,852
10,934
81,917 $
15,237
27,738
1,459
5,871
6,374
3,353
12,366
72,398
$
$
The following table details the Company’s long-term debt at the respective principal amounts, net of unamortized debt issuance costs on the senior
unsecured notes (in thousands):
Revolving unsecured credit facility, maturing 2024
5.375% senior unsecured notes due 2024
4.625% senior notes due 2028
(3)
(2)
(1)
Total long-term debt
As of December 31,
2020
2019
$
$
123,000 $
—
492,916
615,916 $
335,000
296,568
—
631,568
(1)
(2)
(3)
Debt issuance costs related to the Company’s revolving unsecured credit facilities are included in other assets in the accompanying consolidated balance sheets.
As of December 31, 2019, deferred debt issuance costs of $3.4 million are included as a direct deduction from the carrying amount of the senior unsecured notes in
the accompanying consolidated balance sheets.
As of December 31, 2020, deferred debt issuance costs of $7.1 million are included as a direct deduction from the carrying amount of the senior unsecured notes in
the accompanying consolidated balance sheets.
As of December 31, 2020, annual maturities of the outstanding long-term debt for each of the five years after December 31, 2020 are as follows (in
thousands):
2021
2022
2023
2024
2025
Thereafter
$
$
—
—
—
123,000
—
500,000
623,000
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Table of Contents
Revolving Unsecured Credit Facility
As of December 31, 2020, the Company maintained an unsecured line of credit with a group of U.S. based commercial lenders (the “Credit Facility”) in the
amount of $500.0 million. The Credit Facility matures on December 19, 2024. On November 9, 2020, the Credit Facility was amended (the “2020
Amendment”). Under the 2020 Amendment, the annual commitment fee on the average daily unused portion of the Credit Facility was reduced from 50
basis points to 32.5 basis points. In addition, certain financial covenants were amended temporarily, as described below, due to the expected short-term
impact of COVID-19 on the Company’s earnings.
The permitted domestic leverage ratio and consolidated leverage ratio were temporarily increased under the 2020 Amendment. The domestic leverage ratio
will remain at the current level of 4.5 times domestic EBITDA, adjusted for certain customary items as more fully set forth in the Credit Facility (“Adjusted
Domestic EBITDA”), through December 31, 2020, then increases to 4.75 times Adjusted Domestic EBITDA through June 30, 2021 and then decreases to
4.5 times Adjusted Domestic EBITDA through December 31, 2021. The consolidated leverage ratio was increased from 2.75 to 3.25 times consolidated
EBITDA, adjusted for certain customary items as more fully set forth in the Credit Facility (“Adjusted EBITDA”), through December 31, 2020 and then
increases to 3.5 times Adjusted EBITDA through June 30, 2021 and then it decreases to 3.25 times Adjusted EBITDA through December 31, 2021. The
temporary changes to the leverage ratios as provided in the 2020 Amendment will revert to the previously scheduled ratios of 4.0 times Adjusted Domestic
EBITDA and 3.0 times Adjusted EBITDA effective January 1, 2022. The 2020 Amendment also includes additional limits to certain restricted payments
when the domestic leverage ratio is equal to or greater than 4.0 times Adjusted Domestic EBITDA or when the consolidated leverage ratio is equal to or
greater than 3.25 times Adjusted EBITDA, which are more fully described in the 2020 Amendment.
As of December 31, 2020, the Company had $123.0 million in outstanding borrowings and $3.4 million in outstanding letters of credit under the Credit
Facility, leaving $373.6 million available for future borrowings, subject to certain financial covenants. The Credit Facility is unsecured and bears interest, at
the Company’s option, of either (1) the prevailing LIBOR (with interest periods of 1 week or 1, 2, 3 or 6 months at the Company’s option) plus a fixed
spread of 2.5% or (2) the prevailing prime or base rate plus a fixed spread of 1.5%. The agreement has a LIBOR floor of 0%. Additionally, the Company is
required to pay an annual commitment fee of 0.325% on the average daily unused portion of the Credit Facility commitment. The weighted-average interest
rate on amounts outstanding under the Credit Facility at December 31, 2020 was 2.63% based on 1 week LIBOR. Under the terms of the Credit Facility, the
Company is required to maintain certain financial ratios and comply with certain financial covenants. The Credit Facility also contains customary
restrictions on the Company’s ability to incur additional debt, grant liens, make investments, consummate acquisitions and similar negative covenants with
customary carve-outs and baskets. The Company was in compliance with the covenants of the Credit Facility as of December 31, 2020. During 2020, the
Company made net payments of $212.0 million pursuant to the Credit Facility.
Revolving Unsecured Uncommitted Credit Facility
During March 2020, the Company’s primary subsidiary in Mexico, First Cash S.A. de C.V., entered into an unsecured and uncommitted line of credit
guaranteed by FirstCash, Inc. with a bank in Mexico (the “Mexico Credit Facility”) in the amount of $600.0 million Mexican pesos. The Mexico Credit
Facility bears interest at TIIE plus a fixed spread of 2.5% and matures on March 9, 2023. Under the terms of the Mexico Credit Facility, the Company is
required to maintain certain financial ratios and comply with certain financial covenants. The Company was in compliance with the covenants of the
Mexico Credit Facility as of December 31, 2020. At December 31, 2020, the Company had no amount outstanding under the Mexico Credit Facility and
$600.0 million Mexican pesos available for borrowings.
Senior Unsecured Notes Due 2028
On August 26, 2020, the Company completed an offering of $500.0 million of 4.625% senior unsecured notes due on September 1, 2028 (the “Notes”), all
of which are currently outstanding. Interest on the Notes is payable semi-annually in arrears on March 1 and September 1, commencing on March 1, 2021.
The Notes were sold in a private placement in reliance on Rule 144A and Regulation S under the Securities Act of 1933, as amended (the “Securities Act”).
The Company used the proceeds from the offering to redeem its outstanding $300.0 million, 5.375% senior notes due 2024 (the “2024 Notes”), to repay a
portion of the Credit Facility and to pay for related fees and expenses associated with the offering and the redemption of the 2024 Notes. The Company
capitalized approximately $7.3 million in debt issuance costs, which consisted primarily of the initial purchaser’s discount and fees and legal and other
professional expenses. The debt issuance costs are being amortized over the life of the Notes as a component of interest expense and are carried as a direct
deduction from the carrying amount of the Notes in the accompanying consolidated balance sheets.
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The Notes are fully and unconditionally guaranteed on a senior unsecured basis jointly and severally by all of the Company's existing and future domestic
subsidiaries that guarantee its Credit Facility. The Notes will permit the Company to make restricted payments, such as purchasing shares of its stock and
paying cash dividends, in an unlimited amount if, after giving pro forma effect to the incurrence of any indebtedness to make such payment, the Company's
consolidated total debt ratio (“Net Debt Ratio”) is less than 2.75 to 1. The Net Debt Ratio is defined generally in the indenture governing the Notes (the
“Indenture”) as the ratio of (1) the total consolidated debt of the Company minus cash and cash equivalents of the Company to (2) the Company’s
consolidated trailing twelve months EBITDA, as adjusted to exclude certain non-recurring expenses and giving pro forma effect to operations acquired
during the measurement period.
The Company may redeem some or all of the Notes at any time on or after September 1, 2023, at the redemption prices set forth in the Indenture, plus
accrued and unpaid interest, if any. In addition, prior to September 1, 2023, the Company may redeem some or all of the Notes at a price equal to 100% of
the principal amount thereof, plus accrued and unpaid interest, if any, plus a “make-whole” premium set forth in the Indenture. The Company may redeem
up to 40% of the Notes on or prior to September 1, 2023 with the proceeds of certain equity offerings at the redemption prices set forth in the Indenture. If
the Company sells certain assets or consummates certain change in control transactions, the Company will be required to make an offer to repurchase the
Notes.
Redemption of 2024 Notes
During 2020, the Company redeemed all outstanding 2024 Notes. As a result, the Company recognized a loss on extinguishment of debt of $11.7 million,
which includes the redemption premium paid over the outstanding $300.0 million principal amount of the 2024 Notes and other redemption costs of
$8.8 million and the write-off of unamortized debt issuance costs of $2.9 million.
NOTE 10 - INCOME TAXES
Components of the provision for income taxes and the income to which it relates for the years ended December 31, 2020, 2019 and 2018 consist of the
following (in thousands):
Income before income taxes
(1)
:
Domestic
Foreign
Income before income taxes
Current income taxes:
Federal
Foreign
U.S. state and local
Current provision for income taxes
Deferred provision (benefit) for income taxes:
Federal
Foreign
U.S. state and local
Total deferred provision for income taxes
$
$
$
2020
Year Ended December 31,
2019
2018
98,111 $
45,588
143,699 $
145,570 $
79,041
224,611 $
125,056
80,253
205,309
14,951 $
9,909
2,158
27,018
4,485
5,287
330
10,102
26,624 $
21,904
2,553
51,081
7,498
863
551
8,912
18,751
23,231
2,506
44,488
7,621
(566)
560
7,615
Provision for income taxes
$
37,120 $
59,993 $
52,103
(1)
Includes the allocation of certain administrative expenses and intercompany payments, such as royalties and interest, between domestic and foreign subsidiaries.
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Table of Contents
At December 31, 2020, the cumulative amount of undistributed earnings of foreign subsidiaries was $225.2 million. The Tax Cuts and Jobs Act imposed a
mandatory transition tax on accumulated foreign earnings and generally eliminated U.S. federal income taxes on dividends from foreign subsidiaries with
the exception of foreign withholding taxes and other foreign local tax. During 2020, the Company repatriated $43.0 million from certain foreign
subsidiaries, which was not subject to withholding or federal income tax. It is the Company’s intent to indefinitely reinvest the remaining undistributed
earnings and future earnings of these subsidiaries outside the U.S. and, therefore, deferred taxes are not currently recorded on cumulative foreign currency
translation adjustments.
The principal deferred tax assets and liabilities consist of the following (in thousands):
Deferred tax assets:
Property and equipment
Accrued fees on forfeited pawn loans
Deferred cost of goods sold deduction
Accrued compensation, payroll taxes and employee benefits
U.S. state and certain foreign net operating losses
Other
Total deferred tax assets
Deferred tax liabilities:
Intangible assets
Net operating lease asset
Property and equipment
Other
Total deferred tax liabilities
Net deferred tax liabilities before valuation allowance
Valuation allowance
Net deferred tax liabilities
Reported as:
Deferred tax assets
Deferred tax liabilities
Net deferred tax liabilities
As of December 31,
2020
2019
9,905 $
5,246
3,622
4,235
5,942
3,364
32,314
81,749
4,188
3,759
3,691
93,387
(61,073)
(5,942)
(67,015) $
4,158 $
(71,173)
(67,015) $
10,407
8,006
5,721
2,163
6,012
4,428
36,737
71,814
5,819
—
2,812
80,445
(43,708)
(6,012)
(49,720)
11,711
(61,431)
(49,720)
$
$
$
$
The Company has a valuation allowance of $5.9 million and $6.0 million as of December 31, 2020 and 2019, respectively, related to the deferred tax assets
associated with its U.S. state and certain foreign net operating losses. The Company has evaluated the nature and timing of its other deferred tax assets and
concluded that no additional valuation allowance is necessary.
F-24
Table of Contents
The following is a reconciliation of income taxes calculated at the U.S. federal statutory rate to the provision for income taxes (dollars in thousands):
U.S. federal statutory rate
Tax at the U.S. federal statutory rate
U.S. state income tax, net of federal tax benefit of $522, $652 and $644,
respectively
Net incremental income tax expense from foreign earnings
Non-deductible compensation expense
Global intangible low-taxed income tax
Net tax benefit resulting from the enactment of the Tax Act
Other taxes and adjustments, net
(2)
(1)
Provision for income taxes
$
2020
Year Ended December 31,
2019
2018
21 %
21 %
21 %
$
30,177
$
47,168
$
1,965
5,732
1,050
(1,863)
—
59
37,120
$
2,452
6,314
2,074
1,100
—
885
59,993
$
43,115
2,422
6,031
1,827
763
(1,494)
(561)
52,103
Effective tax rate
25.8 %
26.7 %
25.4 %
(1)
(2)
Includes a $2.0 million, $2.3 million and $3.3 million foreign permanent tax benefit related to an inflation index adjustment allowed under Mexico tax law for the
years ended December 31, 2020, 2019 and 2018, respectively.
The global intangible low-taxed income tax (“GILTI tax”) provisions for foreign operations in the U.S. federal tax code became effective in 2018, and based on
preliminary IRS guidance, the Company recognized $1.1 million and $0.8 million of income tax expense in 2019 and 2018, respectively, as a result of the GILTI
tax. In July 2020, the Internal Revenue Service finalized regulations for the GILTI tax. The finalized regulations effectively eliminated the impact of the
incremental GILTI tax to the Company and permitted retroactive application. As a result, the Company recognized a $1.9 million income tax benefit in 2020
related to the reversal of the 2019 and 2018 GILTI tax expense.
The Company’s foreign operating subsidiaries are owned by a wholly-owned subsidiary located in the Netherlands. The foreign operating subsidiaries are
subject to their respective foreign statutory rates, which differ from the U.S. federal statutory rate. The statutory tax rates in Mexico, Guatemala, Colombia
and El Salvador are approximately 30%, 25%, 32% and 30%, respectively. The statutory tax rate in the Netherlands is 0% on eligible dividends received
from its foreign subsidiaries.
The Company reviews the determination of whether tax benefits claimed or expected to be claimed on a tax return should be recorded in the financial
statements. The Company may recognize the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be
sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the financial statements
from such a position are measured based on the largest benefit that has a greater than fifty percent likelihood of being realized upon ultimate settlement.
Interest and penalties related to income tax liabilities that could arise would be classified as interest expense in the Company’s consolidated statements of
income.
As of December 31, 2020 and 2019, the Company had no unrecognized tax benefits and, therefore, the Company did not have a liability for accrued
interest and penalties and no such interest or penalties were incurred for the years ended December 31, 2020, 2019 and 2018.
The Company files federal income tax returns in the U.S., Mexico, Guatemala, Colombia, El Salvador and the Netherlands, as well as multiple state and
local income tax returns in the U.S. The Company’s U.S. federal returns are not subject to examination for tax years prior to 2016. The Company’s U.S.
state income tax returns are not subject to examination for the tax years prior to 2017 with the exception of six states, which are not subject to examination
for tax years prior to 2016. With respect to federal tax returns in Mexico, Guatemala, Colombia, El Salvador and the Netherlands, the tax years prior to
2015 are closed to examination. There are no state income taxes in Mexico, Guatemala, Colombia, El Salvador or the Netherlands.
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Table of Contents
NOTE 11 - COMMITMENTS AND CONTINGENCIES
Litigation
The Company, in the ordinary course of business, is a defendant (actual or threatened) in certain lawsuits, arbitration proceedings and other general claims.
In management’s opinion, any potential adverse result should not have a material adverse effect on the Company’s financial position, results of operations,
or cash flows.
Gold Forward Sales Contracts
As of December 31, 2020, the Company had contractual commitments to deliver a total of 24,500 gold ounces between the months of January and
December 2021 at a weighted-average price of $1,840 per ounce. The ounces required to be delivered over this time period are within historical scrap gold
volumes.
NOTE 12 - GOODWILL AND OTHER INTANGIBLE ASSETS
Goodwill
Changes in the carrying value of goodwill by segment were as follows (in thousands):
December 31, 2020
Balance, beginning of year
Acquisitions (see Note 3)
Effect of foreign currency translation
Other adjustments
Balance, end of year
December 31, 2019
Balance, beginning of year
Acquisitions (see Note 3)
Effect of foreign currency translation
Other adjustments
Balance, end of year
U.S. operations
segment
Latin America
operations
segment
Total
$
$
$
$
771,311 $
28,978
—
1,859
802,148 $
759,538 $
11,773
—
—
771,311 $
177,332 $
4,456
(6,505)
(50)
175,233 $
157,881 $
15,533
5,175
(1,257)
177,332 $
948,643
33,434
(6,505)
1,809
977,381
917,419
27,306
5,175
(1,257)
948,643
The Company performed its annual assessment of goodwill and determined there was no impairment as of December 31, 2020 and 2019.
Definite-Lived Intangible Assets
The following table summarizes the components of gross and net definite-lived intangible assets subject to amortization (in thousands):
Gross
Carrying
Amount
2020
Accumulated
Amortization
As of December 31,
Net
Carrying
Amount
Gross
Carrying
Amount
2019
Accumulated
Amortization
Net
Carrying
Amount
Customer relationships
$
25,782 $
(23,918) $
1,864 $
25,899 $
(21,681) $
4,218
Customer relationships are generally amortized using an accelerated amortization method that reflects the future cash flows expected from the returning
pawn customers.
F-26
Table of Contents
Amortization expense for definite-lived intangible assets was $2.3 million, $2.9 million and $6.6 million for the years ended December 31, 2020, 2019 and
2018, respectively. The remaining weighted-average amortization period for customer relationships is 0.9 years. Estimated future amortization expense is
as follows (in thousands):
2021
2022
2023
2024
2025
$
$
1,299
295
230
31
9
1,864
Indefinite-Lived Intangible Assets
Indefinite-lived intangible assets as of December 31, 2020 and 2019 consist of the following (in thousands):
Trade names
Pawn licenses
Other indefinite-lived intangibles
(1)
As of December 31,
2020
2019
$
$
46,300 $
34,237
1,250
81,787 $
46,300
34,107
1,250
81,657
(1)
Costs to renew licenses with indefinite lives are expensed as incurred and recorded in store operating expenses in the consolidated statements of income.
The Company performed its annual assessment of indefinite-lived intangible assets and determined there was no impairment as of December 31, 2020 and
2019.
NOTE 13 - EQUITY COMPENSATION PLANS AND SHARE-BASED COMPENSATION
The Company has previously adopted equity and share-based compensation plans to attract and retain executive officers, directors and key employees.
Under these plans, the Company may grant qualified and non-qualified stock options, stock appreciation rights, restricted stock and restricted stock unit
awards to executive officers, directors and other key employees. At December 31, 2020, 3,395,000 shares were reserved for future grants to all employees
and directors under the plans.
Restricted Stock Unit Awards
The Company has granted time-based and performance-based restricted stock units under the Company’s equity and share-based incentive compensation
plans. The restricted stock units are settled in shares of common stock upon vesting and the Company typically issues treasury shares to satisfy vested
restricted stock unit awards. The grant date fair value of restricted stock units is based on the Company’s closing stock price on the day of the grant (or
subsequent award modification date, if applicable), and the grant date fair value of performance-based awards is based on the maximum amount of the
award expected to be achieved. The amount attributable to award grants is amortized to expense over the vesting periods.
The 2020 performance based awards were originally granted in January 2020, prior to the impacts of COVID-19 as described in Note 1, which caused the
cumulative three-year performance targets to be deemed unattainable. The Compensation Committee of the Board of Directors canceled the original 2020
grant and replaced it with a new grant of performance-based awards in December 2020 with a reduced target award. Two-thirds of the replacement grant
vests on December 31, 2022 based on a two-year cumulative performance period beginning on January 1, 2021 with performance measures tied to adjusted
net income and store addition targets. The remaining one-third of the replacement grant vests on December 31, 2023 based on the Company’s total
shareholder return relative to a peer group over the three-year performance period from January 1, 2021 to December 31, 2023. The Company’s
achievement level of the performance goals at the end of each respective performance period will result in awards being earned between 0% and 150% of
the target share award.
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The 2019 and 2018 performance-based awards vest three years from the date of the grant. The performance period for these awards is a three-year
cumulative period beginning in January of the respective grant year. The performance goals for the 2019 grant include net income, adjusted for certain non-
core and/or non-recurring items, growth in constant currency pawn revenue (retail merchandise sales, pawn loan fees and wholesale scrap jewelry sales)
and new (“de novo”) store openings over the three-year cumulative period. The performance goals for the 2018 grant include net income, adjusted for
certain non-core and/or non-recurring items, and total store additions over the three-year cumulative period. The Company’s level of achievement of the
performance goals at the end of each performance period will result in awards being earned between 0% and 150% of the target share award.
The time-based awards granted in 2020, 2019 and 2018 vest in equal annual installments, subject to continued employment with the Company, over a five
year period from the grant date.
The following table summarizes the restricted stock unit award activity for the years ended December 31, 2020, 2019 and 2018 (shares in thousands):
2020
2019
2018
Weighted-
Average
Fair Value
of Grant
Underlying
Shares
Weighted-
Average
Fair Value
of Grant
Underlying
Shares
Weighted-
Average
Fair Value
of Grant
Underlying
Shares
357 $
238
21
(117)
(12)
(114)
373 $
69.13
78.40
84.93
48.25
76.84
84.93
77.40
254 $
109
19
(10)
(15)
—
357 $
59.53
86.86
86.86
45.93
73.78
—
69.13
157 $
102
17
(10)
(12)
—
254 $
47.36
72.70
72.70
45.93
43.55
—
59.53
(1)
Outstanding at beginning of year
Performance-based grants
Time-based grants
Performance-based vested
Time-based vested
Performance-based canceled
(2)
Outstanding at end of year
(1)
(2)
Represents the maximum possible award. The Company’s level of achievement of the respective performance goals will result in actual vesting of between zero
shares and the maximum share award. Performance-based grants for 2020 include 114 shares which were subsequently cancelled in 2020 as described in footnote
(2)
below.
Represents cancellation of performance-based awards granted in January of 2020 that were subsequently replaced with a new performance-based award granted in
December 2020. The grant date fair value of the December 2020 replacement performance-based awards was $72.37 per share.
Restricted stock unit awards vesting in 2020, 2019 and 2018 had an aggregate intrinsic value of $9.4 million, $2.1 million and $1.6 million, respectively,
based on the closing price of the Company’s stock on the date of vesting. The outstanding award units had an aggregate intrinsic value of $26.2 million at
December 31, 2020.
Stock Options
The Company has not issued common stock options since 2011. Previous option awards have been granted to purchase the Company’s common stock at an
exercise price equal to or greater than the fair market value at the date of grant and generally had a maximum duration of ten years. The Company typically
issues treasury shares to satisfy stock option exercises.
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Table of Contents
The following table summarizes stock option activity for the years ended December 31, 2020, 2019 and 2018 (shares in thousands):
2020
2019
2018
Weighted-
Average
Exercise
Price
Underlying
Shares
Weighted-
Average
Exercise
Price
Underlying
Shares
Weighted-
Average
Exercise
Price
Underlying
Shares
70 $
(60)
10
—
38.86
39.00
38.00
—
80 $
(10)
70
40
39.00
40.00
38.86
39.00
90 $
(10)
80
30
39.11
40.00
39.00
39.33
Outstanding at beginning of year
Exercised
Outstanding at end of year
Exercisable at end of year
At December 31, 2020, there was one remaining unvested option to purchase 10,000 shares of the Company’s common stock at an exercise price equal to
$38 per share, which expires in November 2021. The intrinsic value for the stock option outstanding was $0.3 million, none of which was exercisable at the
end of the year. The intrinsic value reflects the total pre-tax intrinsic value (the difference between the Company’s closing stock price on the last trading
day of the period and the exercise price of the options, multiplied by the number of in-the-money options) that would have been received by the option
holder had they exercised their options on December 31, 2020.
The total intrinsic value of options exercised for 2020, 2019 and 2018 was $1.8 million, $0.6 million and $0.5 million, respectively. The intrinsic values are
based on the closing price of the Company’s stock on the date of exercise.
Share-Based Compensation Expense
The Company’s net income includes the following compensation costs related to share-based compensation arrangements (in thousands):
Gross compensation costs:
Restricted stock unit awards
Stock options
Total gross compensation costs
Income tax benefits:
Restricted stock unit awards
Exercise of stock options
Total income tax benefits
Net compensation expense
2020
Year Ended December 31,
2019
2018
$
$
2,899
15
2,914
$
8,637
43
8,680
(901)
(94)
(995)
(302)
(114)
(416)
5,712
74
5,786
(1,320)
(94)
(1,414)
$
1,919
$
8,264
$
4,372
As of December 31, 2020, the total compensation cost related to non-vested restricted stock unit awards not yet recognized was $13.5 million (based on
maximum possible award vesting) and is expected to be recognized over the weighted-average period of 1.5 years. As of December 31, 2020, there was no
remaining compensation cost related to non-vested stock options not yet recognized.
NOTE 14 - BENEFIT PLANS
The Company’s 401(k) savings plan (the “Plan”) is available to all full-time, U.S.-based employees who have been employed with the Company for six
months or longer. Under the Plan, a participant may contribute up to 100% of earnings, with the Company matching the first 5% of contributions at a rate
of 50%. The employee and Company contributions are paid to a corporate trustee and invested in various funds based on participant direction. Company
contributions made to participants’
F-29
Table of Contents
accounts become fully vested upon completion of five years of service. The total Company matching contributions to the Plan were $3.3 million,
$3.1 million and $3.1 million for the years ended December 31, 2020, 2019 and 2018, respectively.
NOTE 15 - SEGMENT AND GEOGRAPHIC INFORMATION
Segment Information
The Company organizes its operations into two reportable segments as follows:
• U.S. operations
•
Latin America operations - includes operations in Mexico, Guatemala, Colombia and El Salvador
Corporate expenses and income, which include administrative expenses, corporate depreciation and amortization, interest expense, interest income, merger
and acquisition expenses and loss (gain) on foreign exchange, are incurred or earned in both the U.S. and Latin America, but presented on a consolidated
basis and are not allocated between the U.S. operations segment and Latin America operations segment.
The following tables present reportable segment information for the years ended December 31, 2020, 2019 and 2018 as well as separately identified
segment assets (in thousands):
Year Ended December 31, 2020
U.S.
Operations
Latin America
Operations
Corporate
Consolidated
Revenue:
Retail merchandise sales
Pawn loan fees
Wholesale scrap jewelry sales
Consumer loan and credit services fees
(1)
Total revenue
Cost of revenue:
Cost of retail merchandise sold
Cost of wholesale scrap jewelry sold
Consumer loan and credit services loss provision
(1)
Total cost of revenue
Net revenue
Expenses and other income:
Store operating expenses
Administrative expenses
Depreciation and amortization
Interest expense
Interest income
Merger and acquisition expenses
Loss on foreign exchange
Loss on extinguishment of debt
Write-offs and impairments of certain lease intangibles and other
assets
Total expenses and other income
$
720,281 $
310,437
45,405
2,016
1,078,139
355,237 $
147,080
50,828
—
553,145
415,938
39,584
(488)
455,034
623,105
396,627
—
21,743
—
—
—
—
—
—
418,370
225,149
39,962
—
265,111
288,034
165,531
—
15,816
—
—
—
—
—
—
181,347
— $
—
—
—
—
—
—
—
—
—
—
110,931
4,546
29,344
(1,540)
1,316
884
11,737
10,505
167,723
1,075,518
457,517
96,233
2,016
1,631,284
641,087
79,546
(488)
720,145
911,139
562,158
110,931
42,105
29,344
(1,540)
1,316
884
11,737
10,505
767,440
Income (loss) before income taxes
$
204,735 $
106,687 $
(167,723) $
143,699
(1)
Effective June 30, 2020, the Company no longer offers an unsecured consumer loan product in the U.S.
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Table of Contents
Pawn loans
Inventories
Goodwill
Total assets
Revenue:
Retail merchandise sales
Pawn loan fees
Wholesale scrap jewelry sales
Consumer loan and credit services fees
Total revenue
Cost of revenue:
Cost of retail merchandise sold
Cost of wholesale scrap jewelry sold
Consumer loan and credit services loss provision
Total cost of revenue
Net revenue
Expenses and other income:
Store operating expenses
Administrative expenses
Depreciation and amortization
Interest expense
Interest income
Merger and acquisition expenses
Gain on foreign exchange
Total expenses and other income
Income (loss) before income taxes
Pawn loans
Consumer loans, net
Inventories
Goodwill
Total assets
$
$
$
$
As of December 31, 2020
U.S.
Operations
Latin America
Operations
220,391 $
136,109
802,148
1,718,975
87,840 $
54,243
175,233
540,473
Corporate
Consolidated
— $
—
—
112,749
308,231
190,352
977,381
2,372,197
Year Ended December 31, 2019
U.S.
Operations
Latin America
Operations
Corporate
Consolidated
722,127 $
379,395
71,813
20,178
1,193,513
453,434 $
185,429
32,063
—
670,926
447,911
65,941
4,159
518,011
675,502
412,508
—
20,860
—
—
—
—
433,368
297,950
30,131
—
328,081
342,845
183,031
—
14,626
—
—
—
—
197,657
— $
—
—
—
—
—
—
—
—
—
—
122,334
6,418
34,035
(1,055)
1,766
(787)
162,711
1,175,561
564,824
103,876
20,178
1,864,439
745,861
96,072
4,159
846,092
1,018,347
595,539
122,334
41,904
34,035
(1,055)
1,766
(787)
793,736
242,134 $
145,188 $
(162,711) $
224,611
As of December 31, 2019
U.S.
Operations
Latin America
Operations
Corporate
Consolidated
268,793 $
751
181,320
771,311
1,767,504
100,734 $
—
83,936
177,332
574,059
— $
—
—
—
97,877
369,527
751
265,256
948,643
2,439,440
F-31
Table of Contents
Revenue:
Retail merchandise sales
Pawn loan fees
Wholesale scrap jewelry sales
Consumer loan and credit services fees
Total revenue
Cost of revenue:
Cost of retail merchandise sold
Cost of wholesale scrap jewelry sold
Consumer loan and credit services loss provision
Total cost of revenue
Net revenue
Expenses and other income:
Store operating expenses
Administrative expenses
Depreciation and amortization
Interest expense
Interest income
Merger and acquisition expenses
Loss on foreign exchange
Total expenses and other income
Income (loss) before income taxes
Pawn loans
Consumer loans, net
Inventories
Goodwill
Total assets
Year Ended December 31, 2018
U.S.
Operations
Latin America
Operations
Corporate
Consolidated
$
$
$
709,594 $
373,406
85,718
55,417
1,224,135
382,020 $
151,740
22,103
860
556,723
450,516
78,308
17,223
546,047
678,088
414,097
—
21,021
—
—
—
—
435,118
246,150
21,656
238
268,044
288,679
149,224
—
11,333
—
—
—
—
160,557
— $
—
—
—
—
—
—
—
—
—
—
120,042
10,607
29,173
(2,444)
7,643
762
165,783
1,091,614
525,146
107,821
56,277
1,780,858
696,666
99,964
17,461
814,091
966,767
563,321
120,042
42,961
29,173
(2,444)
7,643
762
761,458
242,970 $
128,122 $
(165,783) $
205,309
As of December 31, 2018
U.S.
Operations
Latin America
Operations
Corporate
Consolidated
271,584 $
15,902
199,978
759,538
1,534,542
91,357 $
—
75,152
157,881
407,282
— $
—
—
—
166,150
362,941
15,902
275,130
917,419
2,107,974
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Table of Contents
Geographic Information
The following table shows revenue and long-lived assets (all non-current assets except operating lease right of use asset, goodwill, intangibles, net and
deferred tax assets) by geographic area (in thousands):
Revenue:
U.S.
Mexico
Other Latin America
Long-lived assets:
U.S.
Mexico
Other Latin America
2020
Year Ended December 31,
2019
2018
1,078,139 $
530,462
22,683
1,631,284 $
1,193,513 $
641,505
29,421
1,864,439 $
1,224,135
531,744
24,979
1,780,858
286,079 $
82,438
14,968
383,485 $
254,395 $
80,385
12,893
347,673 $
226,358
65,260
9,265
300,883
$
$
$
$
NOTE 16 - QUARTERLY FINANCIAL DATA (UNAUDITED)
Summarized quarterly financial data for the years ended December 31, 2020 and 2019 are set forth in the table below (in thousands, except per share
amounts). The Company’s operations are subject to seasonal fluctuations. The Company computed the quarterly diluted earnings per share amounts as if
each quarter was a discrete period based on that quarter’s weighted-average shares outstanding. As a result, the sum of the diluted earnings per share by
quarter will not necessarily total the annual diluted earnings per share.
March 31
June 30
September 30
December 31
Quarter Ended
2020
Total revenue
Total cost of revenue
Net revenue
Total expenses and other income
Net income
Diluted earnings per share
Diluted weighted-average shares
2019
Total revenue
Total cost of revenue
Net revenue
Total expenses and other income
Net income
Diluted earnings per share
Diluted weighted-average shares
466,490 $
207,181
259,309
213,592
32,918
0.78
42,007
467,604 $
211,805
255,799
196,956
42,655
0.98
43,658
$
$
F-33
412,746 $
189,645
223,101
185,912
25,873
0.62
41,531
446,014 $
201,709
244,305
199,019
33,048
0.76
43,256
359,890 $
157,152
202,738
185,052
15,062
0.36
41,536
452,459 $
201,480
250,979
202,015
34,761
0.81
43,167
392,158
166,167
225,991
182,884
32,726
0.79
41,331
498,362
231,098
267,264
195,746
54,154
1.27
42,760
DESCRIPTION OF THE REGISTRANT’S SECURITIES
REGISTERED PURSUANT TO SECTION 12 OF THE
SECURITIES EXCHANGE ACT OF 1934
EXHIBIT 4.4
As of December 31, 2020, FirstCash, Inc. (the “Company,” “us,” “we,” or “our”) had one class of securities, our common stock, par value $0.01 per share,
registered under Section 12 of the Securities Exchange Act of 1934, as amended.
Description of Common Stock
The following description of our Common Stock is a summary and does not purport to be complete. It is subject to and qualified in its entirety by reference
to our amended and restated certificate of incorporation and our amended and restated bylaws, which are filed as exhibits to our Annual Report on Form
10-K and are incorporated by reference herein, as well as the applicable provisions of the Delaware General Corporation Law. We encourage you to
carefully review our amended and restated certificate of incorporation, our amended and restated bylaws and the applicable provisions of the Delaware
General Corporation Law, for additional information.
General
Our authorized capital stock consists of 90,000,000 shares of common stock, par value $0.01 per share, and 10,000,000 shares of preferred stock, par value
$0.01 per share.
Voting Rights
Each share of our common stock is entitled to one vote per share of record on all matters to be voted upon by our stockholders. Generally, a matter
submitted for stockholder action shall be decided by the affirmative vote of a majority of the shares present in person or represented by proxy at the
meeting and entitled to vote thereon. Other than in a contested election where directors are elected by a plurality vote, each nominee for director shall be
elected by the vote of the majority of the votes cast, in person or by proxy, with respect to the director nominee at the meeting.
Dividends
Subject to the preferential rights of the holders of any preferred stock that may at the time be outstanding, each share of common stock will entitle the
holder of that share to an equal and ratable right to receive dividends or other distributions if declared from time to time by our board of directors and if
there are sufficient funds to legally pay a dividend.
Rights Upon Liquidation
In the event of the Company’s liquidation, dissolution or winding up, whether voluntary or involuntary, the holders of our common stock will be entitled to
share ratably in all assets remaining after payments to creditors and after satisfaction of the liquidation preference, if any, of the holders of any preferred
stock that may at the time be outstanding.
Other Rights
Holders of our common stock have no preemptive or redemption rights and will not be subject to further calls or assessments by the Company.
Preferred Stock
The authorized preferred stock will be available for issuance from, time to time, at the discretion of our board of directors without stockholder approval.
Our board of directors has the authority to prescribe for each series of preferred stock it establishes the number of shares in that series, the number of votes,
if any, to which the shares in that series are entitled, the consideration for the shares in that series and the powers, designations, preferences and relative,
participating, optional or other special rights, and qualifications, limitations or restrictions thereof, of the shares in that series. Depending upon the rights
prescribed for a series of preferred stock, the issuance of preferred stock could have an adverse effect on the voting power of
the holders of our common stock and could adversely affect holders of our common stock by delaying or preventing a change in control of the Company,
making removal of the Company’s management more difficult or imposing restrictions upon the payment of dividends and other distributions to the holders
of our common stock.
Certain Provisions That May Have an Anti-Takeover Effect
Certain other provisions of our amended and restated certificate of incorporation and amended and restated bylaws may delay or make more difficult
unsolicited acquisitions or changes of control of the Company. These provisions could have the effect of discouraging third parties from making proposals
involving an unsolicited acquisition or change in control of the Company, although these proposals, if made, might be considered desirable by a majority of
the Company’s stockholders. These provisions may also have the effect of making it more difficult for third parties to cause the replacement of the current
management without the concurrence of our board of directors. These provisions include:
•
The division of our board of directors into three classes serving staggered terms of office of three years. With a classified board of directors, it
would generally take a majority stockholder two annual meetings of stockholders to elect a majority of the board of directors. As a result, a
classified board may discourage proxy contests for the election of directors or purchases of a substantial block of stock because it could operate to
prevent obtaining control of the board in a relatively short period of time.
• A prohibition of stockholder action by written consent of stockholders. Action by written consent may, in some circumstances, permit the taking
of stockholders’ action opposed by the board of directors more rapidly than would be possible if a meeting of stockholders were required. The
prohibition contained in the amended and restated certificate of incorporation will restrict the ability of controlling stockholders to take action at
any time other than at an annual meeting and will generally force a takeover bidder to negotiate directly with the board of directors.
•
Permitting only the Company’s board of directors, a duly authorized committee of the board of directors, the chairman or the vice chairman of our
board of directors or the chief executive officer to call a special meeting of the Company’s stockholders. This provision could prevent a
stockholder from, among other things, calling a special meeting of stockholders to consider the stockholder’s proposed slate of directors or a
transaction that might result in a change of control of the corporation.
• An advance notice procedure with regard to stockholder nomination of candidates for election as directors and other business to be brought before
an annual meeting of our stockholders. Although our amended and restated bylaws will not give our board of directors any power to approve or
disapprove stockholder nominations for the election of directors or other proposals for action, these advance notice procedures may have the effect
of precluding a contest for the election of directors or the consideration of other stockholder proposals if the established procedures are not
followed and of discouraging or deterring a third party from conducting a solicitation of proxies to elect its own slate of directors or to approve
another proposal without regard to whether consideration of those nominees or proposals might be harmful or beneficial to the Company and our
stockholders.
•
Elimination, subject to certain exceptions, of the personal liability of directors of the Company for monetary damages for breaches of fiduciary
duty by such directors. The amended and restated certificate of incorporation will not provide for the elimination of or any limitation on the
personal liability of a director for (i) any breach of the director’s duty of loyalty to the Company or its stockholders, (ii) acts or omissions not in
good faith or which involve intentional misconduct or a knowing violation of law, (iii) unlawful corporate distributions, or (iv) any transaction
from which such director derives an improper personal benefit. This provision of the amended and restated certificate of incorporation will limit
the remedies available to a stockholder who is dissatisfied with a decision of the board of directors protected by this provision, and such
stockholder’s only remedy in that circumstance may be to bring a suit to prevent the action of the board. In many situations, this remedy may not
be effective, as for example when stockholders are not aware of a transaction or an event prior to board action in respect of such transaction or
event. In these cases, the stockholders and the corporation could be injured by the board’s decision and have no effective remedy.
•
Permitting the removal of directors only for cause by a vote of the holders of a majority of the outstanding shares of stock entitled to vote in an
election of directors.
2
•
Permitting the board of directors, in evaluating any takeover offer, to consider all relevant factors, including the potential economic and social
impact of the offer on our stockholders, employees, customers, creditors, the communities in which the Company operates and any other factors
the directors consider pertinent. Once the board, in exercising its business judgment, has determined that a proposed action is not in the best
interests of the Company, it has no duty to remove any barriers to the success of the action, including a shareholder rights plan.
Section 203 of the Delaware General Corporation Law
The Company is subject to Section 203 (“Section 203”) of the DGCL, which, subject to certain exceptions, prohibits a Delaware corporation from engaging
in any business combinations with any interested stockholder for a period of three years following the date that such stockholder became an interested
stockholder, unless (i) before such date the board of directors of the corporation approved either the business combination or the transaction that resulted in
the stockholder becoming an interested stockholder, (ii) upon consummation of the transaction that resulted in the stockholder becoming an interested
stockholder, the interested stockholder owned at least 85% of the voting stock of the corporation outstanding at the time the transaction commenced,
excluding for purposes of determining the number of shares outstanding those shares owned (x) by persons who are directors and also officers and (y) by
employee stock plans in which employee participants do not have the right to determine confidentially whether shares held subject to the plan will be
tendered in a tender or exchange offer, or (iii) on or after such date the business combination is approved by the board of directors and authorized at an
annual or special meeting of stockholders, and not by written consent, by the affirmative vote of at least 66 2/3% of the outstanding voting stock which is
not owned by the interested stockholder.
Section 203 defines business combination to include (i) any merger or consolidation involving the corporation and the interested stockholder, (ii) any sale,
lease, exchange, mortgage, transfer, pledge or other disposition involving the interested stockholder of 10% or more of assets of the corporation,
(iii) subject to certain exceptions, any transaction that results in the issuance or transfer by the corporation of any stock of the corporation to the interested
stockholder, (iv) any transaction involving the corporation that has the effect of increasing the proportionate share of the stock of any class or series of the
corporation beneficially owned by the interested stockholder or (v) the receipt by the interested stockholder of the benefit of any loans, advances,
guarantees, pledges or other financial benefits provided by or through the corporation. In general, Section 203 defines an interested stockholder as any
entity or person beneficially owning 15% or more of the outstanding voting stock of the corporation and any entity or person affiliated with or controlling
or controlled by such an entity or person.
Section 203 may delay, prevent or make more difficult certain unsolicited acquisitions, tender offers or changes of control of the Company and also may
have the effect of preventing changes in our management. It is possible that these provisions could make it more difficult to accomplish transactions which
our stockholders may otherwise deem to be in their best interest.
3
FIRSTCASH, INC.
SUBSIDIARIES
EXHIBIT 21.1
Subsidiary Name
FirstCash, Inc.
First Cash, Inc.
Famous Pawn, Inc.
FCFS OK, Inc.
FCFS MO, Inc.
FCFS IN, Inc.
FCFS SC, Inc.
FCFS NC, Inc.
FCFS OH, Inc.
Frontier Merger Sub, LLC
Pawn TX, Inc.
LWC, LLC
FCFS KY, Inc.
LTS, Incorporated
Mister Money RM, Inc.
FCFS CO, Inc.
FC International, LLC
FCFS Global, B.V.
First Cash, S.A. de C.V.
American Loan Employee Services, S.A. de C.V.
Maxi Prenda, S.A. de C.V.
Empenos Mexicanos, S.A. de C.V.
Soluciones Prima, S.A. de C.V.
Comercializadora Maxi, Sociedad Anonima
Maxi Prenda Guatemala, Sociedad Anonima
Soluciones Administrativas de Guatemala, Sociedad Anonima
Soluciones Prima Guatemala, Sociedad Anonima
Maxi Realice Guatemala S.A. de C.V.
First Cash SV, Limitada de C.V.
First Cash Colombia, S.A.S.
Maxi Prenda Honduras, S.A. de C.V.
Almacenaje PRO., Ltda de C.V.
Country/State of Formation
Delaware
Nevada
Maryland
Oklahoma
Missouri
Indiana
South Carolina
North Carolina
Ohio
Texas
Texas
Kentucky
Kentucky
Colorado
Colorado
Colorado
Delaware
Netherlands
Mexico
Mexico
Mexico
Mexico
Mexico
Guatemala
Guatemala
Guatemala
Guatemala
Guatemala
El Salvador
Colombia
Honduras
El Salvador
Percentage
Owned
By Registrant
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
Subsidiary Name
Cash America Central, Inc.
Cash America East, Inc.
Cash America Holding, Inc.
Cash America Management L.P.
Cash America of Mexico, Inc.
Cash America Pawn L.P.
Cash America West, Inc.
Cash America, Inc.
Cash America, Inc. of Alaska
Cash America, Inc. of Illinois
Cash America, Inc. of Louisiana
Cash America, Inc. of North Carolina
Cash America, Inc. of Oklahoma
Cash America of Missouri, Inc.
Creazione Estilo, S.A. de C.V. (in liquidation)
Georgia Cash America, Inc.
Mr. Payroll Corporation
Ohio Neighborhood Finance, Inc.
Ohio Neighborhood Credit Solutions, LLC
FIRSTCASH, INC.
SUBSIDIARIES
(CONTINUED)
Country/State of Formation
Tennessee
Florida
Delaware
Delaware
Delaware
Delaware
Nevada
Delaware
Alaska
Illinois
Delaware
North Carolina
Oklahoma
Missouri
Mexico
Georgia
Delaware
Delaware
Delaware
Percentage
Owned
By Registrant
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
We consent to the incorporation by reference in Registration Statements Nos. 333-71077 and 333-106878 on Form S-3, and Nos. 333-73391, 333-106880,
333-106881, 333-132665, 333-181837, 333-214452, and 333-234350 on Form S-8 of our reports, dated February 1, 2021, relating to the consolidated
financial statements of FirstCash, Inc. as of December 31, 2020 and 2019, and for the three years ended December 31, 2020, and to the effectiveness of
internal control over financial reporting as of December 31, 2020, appearing in this Annual Report on Form 10-K of FirstCash, Inc.
EXHIBIT 23.1
/s/ RSM US LLP
Dallas, Texas
February 1, 2021
CERTIFICATION PURSUANT TO
SECTION 302 OF THE SARBANES-OXLEY ACT
I, Rick L. Wessel, certify that:
1.
I have reviewed this Annual Report on Form 10-K of FirstCash, Inc. (the “Registrant”);
EXHIBIT 31.1
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the
statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this
report;
3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the
financial condition, results of operations and cash flows of the Registrant as of, and for, the periods presented in this report;
4. The Registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in
Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-
15(f)) for the Registrant and have:
a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our
supervision, to ensure that material information relating to the Registrant, including its consolidated subsidiaries, is made known to us by
others within those entities, particularly during the period in which this report is being prepared;
b. Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our
supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for
external purposes in accordance with generally accepted accounting principles;
c. Evaluated the effectiveness of the Registrant's disclosure controls and procedures and presented in this report our conclusions about the
effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d. Disclosed in this report any change in the Registrant's internal control over financial reporting that occurred during the Registrant's most
recent fiscal quarter (the Registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably
likely to materially affect, the Registrant's internal control over financial reporting; and
5. The Registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to
the Registrant's auditors and the audit committee of the Registrant's board of directors (or persons performing the equivalent functions):
a. All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are
reasonably likely to adversely affect the Registrant's ability to record, process, summarize and report financial information; and
b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the Registrant's internal
control over financial reporting.
Date: February 1, 2021
/s/ Rick L. Wessel
Rick L. Wessel
Chief Executive Officer
CERTIFICATION PURSUANT TO
SECTION 302 OF THE SARBANES-OXLEY ACT
I, R. Douglas Orr, certify that:
1.
I have reviewed this Annual Report on Form 10-K of FirstCash, Inc. (the “Registrant”);
EXHIBIT 31.2
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the
statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this
report;
3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the
financial condition, results of operations and cash flows of the Registrant as of, and for, the periods presented in this report;
4. The Registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in
Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-
15(f)) for the Registrant and have:
a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our
supervision, to ensure that material information relating to the Registrant, including its consolidated subsidiaries, is made known to us by
others within those entities, particularly during the period in which this report is being prepared;
b. Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our
supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for
external purposes in accordance with generally accepted accounting principles;
c. Evaluated the effectiveness of the Registrant's disclosure controls and procedures and presented in this report our conclusions about the
effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d. Disclosed in this report any change in the Registrant's internal control over financial reporting that occurred during the Registrant's most
recent fiscal quarter (the Registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably
likely to materially affect, the Registrant's internal control over financial reporting; and
5. The Registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to
the Registrant's auditors and the audit committee of the Registrant's board of directors (or persons performing the equivalent functions):
a. All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are
reasonably likely to adversely affect the Registrant's ability to record, process, summarize and report financial information; and
b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the Registrant's internal
control over financial reporting.
Date: February 1, 2021
/s/ R. Douglas Orr
R. Douglas Orr
Chief Financial Officer
CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO SECTION 906
OF THE SARBANES-OXLEY ACT OF 2002
EXHIBIT 32.1
In connection with the Annual Report of FirstCash, Inc. (the “Company”) on Form 10-K for the year ended December 31, 2020, as filed with the Securities
and Exchange Commission on the date hereof (the “Report”), I, Rick L. Wessel, Chief Executive Officer of the Company, certify, pursuant to 18 U.S.C.
Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that to my knowledge:
1. The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Act of 1934, as amended; and
2. The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.
Date: February 1, 2021
/s/ Rick L. Wessel
Rick L. Wessel
Chief Executive Officer
CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO SECTION 906
OF THE SARBANES-OXLEY ACT OF 2002
EXHIBIT 32.2
In connection with the Annual Report of FirstCash, Inc. (the “Company”) on Form 10-K for the year ended December 31, 2020, as filed with the Securities
and Exchange Commission on the date hereof (the “Report”), I, R. Douglas Orr, Chief Financial Officer of the Company, certify, pursuant to 18 U.S.C.
Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that to my knowledge:
1. The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Act of 1934, as amended; and
2. The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.
Date: February 1, 2021
/s/ R. Douglas Orr
R. Douglas Orr
Chief Financial Officer