Quarterlytics / Financial Services / Financial - Credit Services / First Cash Financial Services Inc.

First Cash Financial Services Inc.

fcfs · NASDAQ Financial Services
Claim this profile
Ticker fcfs
Exchange NASDAQ
Sector Financial Services
Industry Financial - Credit Services
Employees 10,000+
← All annual reports
FY2022 Annual Report · First Cash Financial Services Inc.
Sign in to download
Loading PDF…
Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

FORM 10-K

☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the Fiscal Year Ended December 31, 2022

OR

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from __________ to ___________

Commission file number 001-10960

Delaware
(State or other jurisdiction of incorporation or organization)

87-3920732
(I.R.S. Employer Identification No.)

FIRSTCASH HOLDINGS, INC.
(Exact name of registrant as specified in its charter)

1600 West 7th Street, Fort Worth, Texas 76102
(Address of principal executive offices) (Zip code)

(817) 335-1100
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class
Common Stock, par value $.01 per share

Trading Symbol(s)
FCFS

Name of Each Exchange on Which Registered
The Nasdaq Stock Market

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.

☒ Yes   ☐ No

☐ Yes   ☒ No

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934
during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days.     ☒ Yes   ☐ No

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of
Regulation S-T (§232.405) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).     ☒ Yes   ☐
No

                                                            
Table of Contents

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an
emerging  growth  company.  See  the  definitions  of  “large  accelerated  filer,”  “accelerated  filer,”  “smaller  reporting  company”  and  “emerging  growth
company” in Rule 12b-2 of the Exchange Act.

☒ Large accelerated filer
☐ Non-accelerated filer

☐ Accelerated filer
☐ Smaller reporting company
☐ Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new
or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control
over  financial  reporting  under  Section  404(b)  of  the  Sarbanes-Oxley  Act  (15  U.S.C.  7262(b))  by  the  registered  public  accounting  firm  that  prepared  or
issued its audit report.     ☒

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    ☐ Yes   ☒ No

As of June 30, 2022, the aggregate market value of the registrant’s common stock held by non-affiliates of the registrant was approximately $2,259,000,000
based on the closing price as reported on the Nasdaq Stock Market.

As of February 1, 2023, there were 46,293,162 shares of common stock outstanding.

DOCUMENTS INCORPORATED BY REFERENCE

Portions  of  the  registrant’s  definitive  Proxy  Statement  relating  to  its  2023  Annual  Meeting  of  Stockholders  to  be  held  on  or  about  June  8,  2023,  is
incorporated by reference in Part III, Items 10, 11, 12, 13 and 14 of this Annual Report on Form 10-K.

        
Table of Contents

FIRSTCASH HOLDINGS, INC.
FORM 10-K
For the Year Ended December 31, 2022

TABLE OF CONTENTS

PART I

Item 1.
Item 1A.
Item 1B.
Item 2.
Item 3.
Item 4.

PART II

Item 5.
Item 6.
Item 7.
Item 7A.
Item 8.
Item 9.
Item 9A.
Item 9B.
Item 9C.

PART III

Item 10.
Item 11.
Item 12.
Item 13.
Item 14.

PART IV

Business
Risk Factors
Unresolved Staff Comments
Properties
Legal Proceedings
Mine Safety Disclosures

Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
[Reserved]
Management's Discussion and Analysis of Financial Condition and Results of Operations
Quantitative and Qualitative Disclosures About Market Risk
Financial Statements and Supplementary Data
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
Controls and Procedures
Other Information
Disclosure Regarding Foreign Jurisdictions that Prevent Inspections

Directors, Executive Officers and Corporate Governance
Executive Compensation
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
Certain Relationships and Related Transactions, and Director Independence
Principal Accountant Fees and Services

Item 15.
Item 16.

Exhibits and Financial Statement Schedules
Form 10-K Summary

SIGNATURES

1
20
40
40
40
40

41
42
43
68
69
69
70
72
72

72
72
72
72
72

73
76

77

Table of Contents

CAUTIONARY STATEMENT REGARDING RISKS AND UNCERTAINTIES THAT MAY AFFECT FUTURE
RESULTS

Forward-Looking Information

This annual report contains forward-looking statements about the business, financial condition and prospects of FirstCash Holdings, Inc. and its wholly
owned subsidiaries (together, the “Company”). Forward-looking statements, as that term is defined in the Private Securities Litigation Reform Act of 1995,
can  be  identified  by  the  use  of  forward-looking  terminology  such  as  “believes,”  “projects,”  “expects,”  “may,”  “estimates,”  “should,”  “plans,”  “targets,”
“intends,”  “could,”  “would,”  “anticipates,”  “potential,”  “confident,”  “optimistic”  or  the  negative  thereof,  or  other  variations  thereon,  or  comparable
terminology, or by discussions of strategy, objectives, estimates, guidance, expectations and future plans. Forward-looking statements can also be identified
by the fact these statements do not relate strictly to historical or current matters. Rather, forward-looking statements relate to anticipated or expected events,
activities, trends or results. Because forward-looking statements relate to matters that have not yet occurred, these statements are inherently subject to risks
and uncertainties.

While the Company believes the expectations reflected in forward-looking statements are reasonable, there can be no assurances such expectations will
prove to be accurate. Security holders are cautioned that such forward-looking statements involve risks and uncertainties. Certain factors may cause results
to  differ  materially  from  those  anticipated  by  the  forward-looking  statements  made  in  this  annual  report.  Such  factors  and  risks  may  include,  without
limitation, risks related to the regulatory environment in which the Company operates; risks associated with the legal and regulatory proceedings that the
Company is a party to, or may become a party to in the future, including the Consumer Financial Protection Bureau (the “CFPB”) lawsuit filed against the
Company,  the  putative  shareholder  securities  class  action  lawsuit  filed  against  the  Company;  risks  related  to  the  American  First  Finance  (“AFF”)
transaction  and  the  Company’s  other  acquisitions,  including  the  failure  of  the  transaction  to  deliver  the  estimated  value  and  benefits  expected  by  the
Company; potential changes in consumer behavior and shopping patterns which could impact demand for the Company’s pawn loan, retail, lease-to-own
(“LTO”)  and  retail  finance  products,  including,  as  a  result  to,  changes  in  the  general  economic  conditions;  labor  shortages  and  increased  labor  costs;  a
deterioration in the economic conditions in the United States and Latin America, including as a result of inflation and rising interest rates, which potentially
could have an impact on discretionary consumer spending and demand for the Company’s products; currency fluctuations, primarily involving the Mexican
peso; competition the Company faces from other retailers and providers of retail payment solutions; the ability of the Company to successfully execute on
its business strategies; and other risks discussed and described in Part I, Item IA, “Risk Factors” hereof, and other reports filed with the SEC. Many of these
risks and uncertainties are beyond the ability of the Company to control, nor can the Company predict, in many cases, all of the risks and uncertainties that
could cause its actual results to differ materially from those indicated by the forward-looking statements. The forward-looking statements contained in this
annual report speak only as of the date of this annual report, and the Company expressly disclaims any obligation or undertaking to report any updates or
revisions to any such statement to reflect any change in the Company’s expectations or any change in events, conditions or circumstances on which any
such statement is based, except as required by law.

Table of Contents

Item 1. Business

Overview

PART I

FirstCash Holdings, Inc., along with its wholly owned subsidiaries (together, the “Company”), is the leading operator of pawn stores in the U.S. and Latin
America, and, following its acquisition of AFF in December 2021 (the “AFF Acquisition”), is a leading provider of technology-driven, retail point-of-sale
(“POS”) payment solutions focused on serving credit-constrained consumers.

The Company operates two business lines, pawn operations and retail POS payment solutions, which are organized into three reportable segments. The
U.S. pawn segment consists of all pawn operations in 25 U.S. states and the District of Columbia, while the Latin America pawn segment consists of all
pawn operations in Mexico, Guatemala, Colombia and El Salvador. The retail POS payment solutions segment consists of the operations of AFF in all 50
states in the U.S., the District of Columbia and Puerto Rico.

The Company’s primary business line continues to be the operation of retail pawn stores, also known as “pawnshops,” which focus on serving cash and
credit-constrained  consumers.  Pawn  stores  help  customers  meet  small,  short-term  cash  needs  by  providing  non-recourse  pawn  loans  and  buying
merchandise directly from customers. Personal property, such as jewelry, electronics, tools, appliances, sporting goods and musical instruments, is pledged
and held as collateral for the pawn loans over the typical 30-day term of the loan. Pawn stores also generate retail sales primarily from the merchandise
acquired through collateral forfeitures and over-the-counter purchases from customers. Net revenues (gross profit) from pawn operations comprised 85% of
consolidated net revenues in 2022.

The Company’s retail POS payment solutions business line consists solely of the operations of AFF, which focuses on LTO products and facilitating other
retail financing payment options across a large network of traditional and e-commerce merchant partners. AFF’s retail partners provide consumer goods
and services to their customers and use AFF’s LTO and retail finance solutions to facilitate payments on such transactions. As one of the largest omni-
channel providers of “no credit required” payment options, AFF’s technology set provides consumers with seamless leasing and financing experiences in-
store, online, in-cart and on mobile devices.

The accompanying audited consolidated results of operations for the year ended December 31, 2022 includes the results of operations for AFF while the
comparable  prior-year  period  includes  the  results  of  operations  for  AFF  for  the  period  December  17,  2021  to  December  31,  2021,  affecting  the
comparability of 2022 and 2021 amounts. See Note 3 of Notes to Consolidated Financial Statements for additional information about the AFF Acquisition.

The Company’s principal executive offices are located at 1600 West 7th Street, Fort Worth, Texas 76102, and its telephone number is (817) 335-1100. The
Company’s primary corporate website is www.firstcash.com.

Pawn Operations

Pawn stores are neighborhood-based retail locations that buy and sell pre-owned consumer products such as jewelry, electronics, tools, appliances, sporting
goods and musical instruments. Pawn stores also provide a quick and convenient source of small, secured consumer loans, also known as pawn loans, to
unbanked,  under-banked  and  credit-constrained  customers.  Pawn  loans  are  safe  and  affordable  non-recourse  loans  for  which  the  customer  has  no  legal
obligation to repay. The Company does not engage in post-default collection efforts, does not take legal actions against its customers for defaulted loans,
does not ban its customers for nonpayment, nor does it report any negative credit information to credit reporting agencies, but rather, relies only on the
resale  of  the  pawn  collateral  for  recovery.  Pawnshop  customers  are  typically  value-conscious  consumers  and/or  borrowers  who  are  not  effectively  or
efficiently served by traditional lenders such as banks, credit unions, credit card providers or other small loan providers.

The  pawn  industry  in  the  U.S.  is  well  established,  with  the  highest  concentration  of  pawn  stores  located  in  states  that  have  favorable  customer
demographics and maintain regulations most conducive to profitable pawn operations. Generally, these states are located in the Southeast, Midwest and
Southwest regions of the country, which is where the majority of the Company’s U.S. stores are located.

1

Table of Contents

Historically, competitor pawn stores in Latin America have limited square footage and focus on providing loans collateralized by gold jewelry or small
electronics. In contrast, a majority of the Company’s pawn stores opened in Latin America are larger format, full-service stores similar to the U.S. stores,
which buy, sell and lend on a wide array of merchandise. Accordingly, competition in Latin America with the Company’s larger format, full-service pawn
stores  is  more  limited.  A  large  percentage  of  the  population  in  Mexico  and  other  countries  in  Latin  America  is  unbanked  or  under-banked  with  limited
access to traditional consumer credit. The Company believes there is opportunity for further expansion in Mexico and other Latin American countries due
to the large potential consumer base and limited competition from other large format, full-service pawn store operators.

Services Offered by the Company’s Pawn Operations

Pawn Merchandise Sales

The Company’s pawn merchandise sales are primarily retail sales to the general public from its pawn store locations. The items sold generally consist of
pre-owned  consumer  products  such  as  jewelry,  electronics,  tools,  appliances,  sporting  goods  and  musical  instruments.  The  Company  also  melts  certain
quantities  of  scrap  jewelry  and  sells  the  gold,  silver  and  diamonds  in  the  commodity  markets.  Merchandise  sales  accounted  for  50%  of  the  Company’s
revenue during 2022.

Merchandise inventory is acquired primarily through forfeited pawn loan collateral and, to a lesser extent, through purchases of used goods directly from
the  general  public.  The  Company  also  acquires  limited  quantities  of  new  or  refurbished  general  merchandise  inventories  directly  from  wholesalers  and
manufacturers. Merchandise acquired by the Company through forfeited pawn loan collateral is carried in inventory at the amount of the related pawn loan,
exclusive of any accrued service fees, and purchased inventory is carried at cost.

Beginning in the third quarter of 2022, the Company offers a LTO payment option at its U.S. pawn stores through AFF (as further described below). In
addition,  customers  can  purchase  merchandise  on  an  interest-free  “layaway”  plan.  Should  the  customer  fail  to  make  a  required  payment  pursuant  to  a
layaway  plan,  the  item  is  returned  to  inventory  and  all  or  a  portion  of  previous  payments  are  typically  forfeited  to  the  Company.  Deposits  and  interim
payments  from  customers  on  layaway  sales  are  recorded  as  deferred  revenue  and  subsequently  recorded  as  retail  merchandise  sales  revenue  when  the
merchandise is delivered to the customer upon receipt of final payment or when previous payments are forfeited to the Company.

Retail sales are seasonally highest in the fourth quarter, associated with holiday shopping and, to a lesser extent, in the first quarter associated with tax
refunds in the U.S.

Pawn Lending Activities

The Company’s pawn store locations make pawn loans to their customers in order to help them meet instant or short-term cash needs. All pawn loans are
collateralized by personal property such as jewelry, electronics, tools, appliances, sporting goods and musical instruments. The pledged collateral provides
the only security to the Company for the repayment of the loan. The Company does not investigate the creditworthiness of the borrower, primarily relying
instead on the marketability and sales value of pledged goods as a basis for its credit decision. Pawn loans are non-recourse loans, and a customer does not
have a legal obligation to repay a pawn loan. There is no collections process and the decision to not repay the loan will not affect the customer’s credit
score with any credit reporting agency. The average amount of a pawn loan at December 31, 2022 was $247 in the U.S. and $83 in Latin America.

At the time a pawn loan transaction is entered into, an agreement or pawn contract, commonly referred to as a “pawn ticket,” is presented to the borrower
for signature that includes, among other items, the borrower’s name and identification information, a description of the pledged goods, amount financed,
pawn service fee, maturity date, total amount that must be paid to redeem the pledged goods on the maturity date and the annual percentage rate.

The  term  of  a  pawn  loan  is  typically  30  days  plus  an  additional  grace  period  of  14  to  90  days,  depending  on  geographic  markets  and  local  or  state
regulations.  Pawn  loans  may  be  either  paid  in  full  with  accrued  pawn  loan  fees  and  service  charges  or,  where  permitted  by  law,  may  be  renewed  or
extended by the customer’s payment of accrued pawn loan fees and service charges. If a pawn loan is not repaid before the expiration of the grace period,
the  pawn  collateral  is  forfeited  to  the  Company  and  transferred  to  inventory  at  a  value  equal  to  the  principal  amount  of  the  loan,  exclusive  of  accrued
service fees. Pledged property is held in a secured, non-public warehouse area of the pawn store for the term of the loan and the grace period, unless the
loan  is  repaid  earlier.  The  Company  does  not  record  pawn  loan  losses  or  charge-offs  because  the  amount  advanced  becomes  the  carrying  cost  of  the
forfeited collateral that is to be recovered through the merchandise sales function described above.

2

Table of Contents

Pawn loan fees are typically calculated as a percentage of the pawn loan amount based on the size, duration and type of collateral of the pawn loan, and
generally range from 4% to 25% per month, as permitted by applicable law. As required by applicable law, the amounts of these charges are disclosed to
the customer on the pawn ticket. Pawn loan fees accounted for 21% of the Company’s revenue during 2022.

The amount the Company is willing to finance for a pawn loan is primarily based on a percentage of the estimated retail value of the collateral. There are
no minimum or maximum pawn loan to fair market value restrictions in connection with the Company’s lending activities. In order to estimate the value of
the collateral, the Company utilizes its proprietary point-of-sale and loan management system to recall recent selling prices of similar merchandise in its
own stores. The basis for the Company’s determination of the retail value also includes such sources as precious metals spot markets, catalogs, blue books,
online auction sites and retailer advertisements. These sources, together with the employees’ skills and experience in selling similar items of merchandise
in particular stores, influence the determination of the estimated retail value of such items.

The Company typically experiences seasonal growth in its pawn loan balances in the third and fourth quarters following lower balances in the first two
quarters due to the typical repayment of pawn loans associated with statutory bonuses received by customers in the fourth quarter in Mexico and with tax
refund proceeds typically received by customers in the first quarter in the U.S.

Pawn Business Strategy

The Company’s business strategy is to continue growing pawn revenues and income by opening new (“de novo”) retail pawn locations, acquiring existing
pawn  stores  in  strategic  markets  and  increasing  revenue  and  operating  profits  in  existing  stores.  Over  the  last  five  years,  1,044  pawn  stores  have  been
opened  or  acquired  with  the  net  store  count  growing  at  a  compound  annual  store  growth  rate  of  6%  over  this  period.  The  Company  intends  to  open  or
acquire additional stores in locations where management believes appropriate consumer demand and other favorable conditions exist. The following table
details stores opened and acquired over the five-year period ended December 31, 2022:

U.S. pawn segment:

New locations opened
Locations acquired

Total additions

Latin America pawn segment:
New locations opened
Locations acquired

Total additions

Total:

New locations opened
Locations acquired

Total additions

2022

Year Ended December 31,
2020

2019

2021

2018

— 
30 
30 

45 
1 
46 

45 
31 
76 

1 
46 
47 

60 
— 
60 

61 
46 
107 

— 
22 
22 

75 
40 
115 

75 
62 
137 

— 
27 
27 

89 
163 
252 

89 
190 
279 

— 
27 
27 

52 
366 
418 

52 
393 
445 

For additional information on store count activity, see “Pawn Store Locations” below.

3

Table of Contents

New Store Openings

The  Company  typically  opens  new  stores  in  under-served  markets  and  neighborhoods,  primarily  in  Latin  America.  After  a  suitable  location  has  been
identified and a lease and the appropriate licenses are obtained, a new store can typically be open for business within six and 12 weeks. The investment
required to open a new location includes store operating cash, inventory, funds for pawn loans, leasehold improvements, store fixtures, security systems,
computer equipment and other start-up costs.

Acquisitions

Due to the fragmented nature of the pawn industry, the Company believes attractive acquisition opportunities will continue to arise in both Latin America
and the U.S. Specific pawn store acquisition criteria include an evaluation of the volume of merchandise sales and pawn transactions, outstanding customer
pawn  loan  balances,  historical  pawn  yields,  merchandise  sales  margins,  pawn  loan  redemption  rates,  the  condition  and  quantity  of  inventory  on  hand,
licensing restrictions or requirements, and the location, physical condition, and lease terms of the stores to be acquired.

Enhance Productivity of Existing and Newly Opened Stores

The primary factors affecting the profitability of the Company’s existing store base are the volume and gross profit of merchandise sales, the volume of and
yield on pawn loans and store operating expenses. To encourage customer traffic and repeat business, which management believes is a key determinant of a
store’s success, the Company has taken several steps to distinguish its stores and to make customers feel more comfortable and secure. In addition to a
clean  and  secure  physical  store  facility,  the  stores’  exteriors  typically  display  attractive  and  distinctive  signage  similar  to  that  used  by  contemporary
specialty retailers.

The Company believes the profitability of its pawnshops is dependent, among other factors, upon its employees’ skills and ability to engage with customers
and provide prompt and courteous service. The Company has employee-training programs that promote customer service, productivity, professionalism,
regulatory  compliance  and  cyber  and  information  security.  The  Company’s  proprietary  point-of-sale  and  loan  management  system  tracks  certain  key
transactional performance measures, including pawn loan yields and merchandise sales margins, and permits a store manager or clerk to instantly recall the
cost  of  an  item  in  inventory  and  the  date  it  was  purchased,  including  the  prior  transaction  history  of  a  particular  customer.  It  also  facilitates  the  timely
valuation of goods by showing values assigned to similar goods. The Company has networked its stores to allow employees to more accurately determine
the  retail  value  of  merchandise  and  to  permit  the  Company’s  headquarters  to  more  efficiently  monitor,  in  real  time,  each  store’s  operations,  including
merchandise sales, pawn loan fee revenue, pawn loans written and redeemed and changes in inventory.

The  Company  maintains  a  well-trained  audit  and  loss  prevention  staff  which  conducts  regular  store  visits  to  verify  assets,  loans  and  collateral,  and  test
compliance  with  regulatory,  financial,  security  and  operational  controls.  Management  believes  its  controls  and  systems  are  adequate  for  the  Company’s
existing store base and can accommodate reasonably foreseeable growth in the near term.

4

Table of Contents

Pawn Store Locations

The Company’s typical large format pawn store is a freestanding building or part of a retail shopping center with dedicated available parking. Many of the
Company’s acquired stores in Latin America tend to be smaller than its U.S. stores, especially those located in dense urban markets, which may not have
dedicated parking. Management has established a standard store design intended to facilitate operations and provide a positive customer experience.

As of December 31, 2022, the Company operated 2,872 pawn store locations composed of 1,101 stores in 25 U.S. states and the District of Columbia,
1,682 stores in 32 states in Mexico, 61 stores in Guatemala, 14 stores in Colombia and 14 stores in El Salvador.

The following table details store count activity for the twelve months ended December 31, 2022:

Total locations, beginning of period

 (1)

New locations opened
Locations acquired
Consolidation of existing pawn locations

 (2)

Total locations, end of period

U.S.

Latin America

Total

1,081 
— 
30 
(10)
1,101 

1,744 
45 
1 
(19)
1,771 

2,825 
45 
31 
(29)
2,872 

(1)

(2)

In  addition  to  new  store  openings,  the  Company  strategically  relocated  two  stores  in  the  U.S.  and  two  stores  in  Latin  America  during  the  twelve  months  ended
December 31, 2022.

Store consolidations were primarily acquired locations over the past six years which have been combined with overlapping stores and for which the Company expects
to maintain a significant portion of the acquired customer base in the consolidated location.

5

Table of Contents

As of December 31, 2022, the Company’s pawn stores were located in the following countries and states:

U.S.

Texas
Florida
Ohio
North Carolina
Tennessee
Georgia
Washington
Louisiana
Maryland
Arizona
Nevada
South Carolina
Colorado
Illinois
Kentucky
Alabama
Missouri
Indiana
Oklahoma
Alaska
Utah
Virginia
District of Columbia
Mississippi
Nebraska
Wyoming

U.S. total

457 
88 
62 
50 
49 
43 
30 
29 
28 
27 
27 
27 
25 
25 
24 
23 
23 
22 
17 
6 
6 
6 
3 
2 
1 
1 
1,101 

Number of Locations

Mexico:

Latin America

Estado de. Mexico (State of Mexico)
Veracruz
Puebla
Tamaulipas
Nuevo Leon
Baja California
Jalisco
Estado de Ciudad de Mexico (State of Mexico City)
Chiapas
Oaxaca
Coahuila
Hidalgo
Guanajuato
Chihuahua
Tabasco
Sonora
Sinaloa
Quintana Roo
Michoacan
Morelos
Guerrero
San Luis Potosi
Durango
Aguascalientes
Queretaro

Campeche
Tlaxcala
Yucatan
Zacatecas
Baja California Sur
Colima
Nayarit

Guatemala

Colombia

El Salvador

Latin America total

6

209 
209 
113 
99 
87 
81 
81 
68 
66 
58 
52 
51 
48 
47 
47 
41 
31 
30 
28 
26 
24 
23 
21 
20 
19 

18 
18 
18 
17 
13 
10 
9 
1,682 

61 

14 

14 

1,771 

Table of Contents

Pawn Operations Competitive Environment

The Company encounters significant competition in connection with all aspects of its pawn operations. These competitive conditions may adversely affect
the Company’s pawn revenue and profitability and its ability to expand and execute its pawn business strategy. The Company believes the primary drivers
for competitive success in the pawn industry are store location, customer service, the ability to lend competitive amounts on pawn loans and to sell popular
retail  merchandise  at  competitive  prices.  In  addition,  the  Company  competes  with  other  lenders  and  retailers  to  attract  and  retain  employees  with
competitive compensation programs. Many of the competitors have significantly greater size, financial resources and human capital than the Company.

The  Company’s  retail  business  competitors  include  numerous  retail  and  wholesale  merchants,  including  jewelry  stores,  rent-to-own  operators,  discount
retail stores, “second-hand” stores, consumer electronics stores, other specialty retailers, online retailers, online auction sites, online classified advertising
sites and other pawnshops. Competitive factors in the Company’s retail operations include the ability to provide the customer with a variety of merchandise
items at attractive prices.

The  Company’s  pawn  lending  business  competes  primarily  with  other  pawn  store  operators  and  other  specialty  consumer  finance  operators,  including
online lenders. The pawnshop and other specialty consumer finance industries are characterized by a large number of independent owner-operators, some
of  whom  own  and  operate  multiple  locations.  In  addition,  the  Company  competes  with  other  non-pawn  lenders,  such  as  banks  and  consumer  finance
companies, which generally lend on an unsecured as well as a secured basis. Other lenders may, and do, lend money on financial terms more favorable than
those offered by the Company.

Management believes the pawn industry remains highly fragmented with an estimated 12,000 to 14,000 total pawnshops in the U.S. and 7,000 to 8,000
pawnshops in Mexico. Including the Company, there are two publicly-held, U.S.-based pawnshop operators, both of which have pawn operations in the
U.S., Mexico, Guatemala and El Salvador. The Company is the largest public or private operator of large format, full-service pawn stores in the U.S. and
Mexico.

Retail POS Payment Solutions Operations

On December 17, 2021, the Company completed the AFF Acquisition, resulting in AFF becoming a wholly owned subsidiary of and new business line for
the Company. AFF facilitates customized LTO and retail finance programs to its merchant partners that allows those merchant partners to complete sales by
providing  their  customers  with  a  retail  POS  payment  solution.  Customers  can  apply  for  AFF’s  products  online  or  through  their  mobile  devices  and
complete the process electronically or in person at one of AFF’s merchant partner locations. AFF primarily serves customers who are credit-constrained
who may not qualify for prime or near prime retail payment options. Net revenues (gross profit) from AFF accounted for 15% of the Company’s total net
revenues during 2022.

Products Offered by AFF

AFF’s merchant partners may provide consumer goods and services to their customers using one of AFF’s retail POS payment options, including an LTO
product, a merchant-based retail installment sales agreement (“RISA”) or a bank-originated installment loan, to facilitate payments on such transactions.
The  merchant  partners  generally  choose  a  single  solution  from  one  of  these  three  available  options  to  offer  to  their  customers  at  a  given  location.  The
merchant’s selection of the appropriate retail POS payment option depends upon which payment options are allowable under applicable state law, whether
AFF’s bank partner makes loans in the state where the merchant is located and the type of products or services offered by the merchant. The majority of
AFF’s  originations  are  facilitated  with  the  LTO  product,  with  retailers  of  furniture  and  other  tangible  personal  property  most  commonly  using  the  LTO
product. The RISA and bank-originated products are more commonly offered in situations where services are being offered by the merchant. Each of these
retail POS payment options is subject to AFF’s (or AFF’s partner bank’s) proprietary technology-driven decisioning process as further described below.
AFF’s ability to customize the technology and offer a choice between retail POS payment options provides its merchant partners the ability to pick and
choose the most effective solution for its business and customers.

The following is a description of the three primary retail POS payment options offered by AFF:

• LTO - LTO transactions involve the purchase by AFF of tangible personal property directly from the merchant partner and a subsequent lease of
that merchandise by AFF to the customer. The initial term of the leased merchandise contracts are typically 60 days and can be renewed for a total
term of between six and 24 months. The customer has the right to acquire ownership of the leased merchandise either through an early buyout
option, another early purchase

7

Table of Contents

•

•

option after the early buyout option expires, or through payment of all required lease renewal payments. To take advantage of the early buyout
option, the customer generally has between 90 and 105 days to pay the cash price of the leased merchandise, plus a nominal early buyout fee. The
customer can still utilize a purchase option after the early buyout period ends and obtain ownership before the end of the lease by paying a certain
percentage of the remaining lease renewal payments (usually established by applicable state law). The customer can also obtain ownership of the
merchandise by simply paying all of the remaining lease renewal payments as they become due. Conversely, the customer has the right to choose
not to renew the lease at any time by returning the merchandise and making all scheduled payments due through the initial lease term. AFF offers
the LTO retail POS payment option to merchant partners in 44 U.S. states, the District of Columbia and Puerto Rico and it accounted for 77% of
AFF’s total revenues during 2022.

RISA - The RISA transaction involves the purchase of either tangible personal property or services from the merchant partner by the customer.
The customer enters into a RISA with the merchant and AFF subsequently purchases the RISA from the merchant partner and services the account
through  the  end  of  the  contractual  term.  The  customer  can  take  advantage  of  an  early  payoff  discount,  whereby  the  customer  generally  has
between 90 and 105 days to pay the original principal amount, plus a nominal early payoff discount fee (equal to or less than the accrued interest
charges), without incurring any additional interest charges. RISA finance receivables typically have a term ranging from six and 24 months, and
when utilized for the purchase of tangible personal property, are generally secured by such tangible personal property. AFF facilitates the RISA
retail POS payment option with merchant partners in 20 U.S. states and it accounted for 11% of AFF’s total revenues during 2022.

Bank-originated installment loans - The customer enters into an installment loan directly with FinWise Bank (the “Bank”) for the purchase of a
good or service from the merchant partner. After origination of the loan by the Bank, AFF purchases the rights to the cash flows of the loan from
the Bank, but does not purchase the loan itself. AFF then assumes responsibility for sub-servicing the loan on behalf of the Bank for the remaining
term of the loan. The customer can take advantage of an early payoff discount, whereby the customer generally has between 90 and 105 days to
pay the original principal amount (including any origination fee) without paying any interest charges. Bank-originated loans typically have a term
ranging  from  six  and  24  months  and  can  be  either  secured  by  tangible  personal  property  or  unsecured.  Approximately  75%  of  these  loans  are
related to the purchase of property or services while approximately 25% are loans with cash proceeds issued directly to the customer. The bank-
originated installment loan retail POS payment option is made available to merchant partners in 34 U.S. states and it accounted for 12% of AFF’s
total revenues during 2022.

Decisioning Process

AFF has made substantial investments in the development of its unique and proprietary decisioning platform that is customizable to individual merchants
and/or merchandise categories. The platform is supported by an experienced and robust data science team that use data analytics to continually improve the
performance  of  the  decisioning  platform.  This  proprietary  decisioning  platform  is  used  to  determine  whether  a  particular  applicant  meets  AFF’s  (or  the
Bank’s  as  applicable)  LTO,  RISA  or  loan  qualifications  for  a  particular  amount.  The  sophisticated  algorithms  consider  external  and  internal  data  points
beyond traditional credit scores, allowing AFF or the Bank to approve customers that do not have a credit score. AFF employs an automated application
decisioning process, creating a highly efficient, scalable model.

While the Bank partner utilizes AFF’s technology platform to process and evaluate consumer applications originated by the Bank, all credit underwriting
and approval criteria used by the Bank to underwrite the loans are provided and approved by the Bank.

Customer Service

AFF  believes  its  strong  focus  on  building  a  positive  relationship  with  the  customer  and  ensuring  high  levels  of  customer  satisfaction  generates  repeat
customer business and long-lasting relationships with its merchant partners. Customers receive an introductory email from AFF’s customer service team to
welcome  them  as  new  customers  to  AFF,  answer  any  questions  they  may  have  about  their  new  account  and  remind  them  of  their  payment  schedule.
Existing  customers  have  access  to  AFF’s  customer  service  team  and  online  customer  portal  to  answer  questions  about  their  lease,  RISA  or  loan  or  to
provide comments or complaints about merchant partners. For those customers that utilize AFF’s LTO solution and wish to choose not to renew their lease,
AFF’s customer service team can also assist with the non-renewal process.

8

Table of Contents

The amount and timing of a customer’s contractual periodic payment (i.e., weekly, bi-weekly, semi-monthly, or monthly) is generally based on a customer's
pay  frequency  and  the  term  of  the  contract.  Customer  payments  are  typically  processed  through  automated  clearing  house  payments  or  debits  to  the
customer’s payment card (e.g., through a Visa or MasterCard network). Consumers can choose between scheduling automated payments to process on their
accounts or make manual, non-recurring payments on each due date. If a payment attempt is unsuccessful, collection activities are managed through AFF’s
call centers and/or AFF’s network of third-party debt collection agencies. The call center contacts customers through several communication channels to
encourage  the  customer  to  keep  their  lease,  RISA  or  loan  current  and  discuss  all  available  payment  options.  See  “Item  1.  Business—Government
Regulation” for further information about applicable collections laws AFF is subject to.

AFF has also made significant investments to make the application process for its LTO, RISA or bank loan products user-friendly for its customers. AFF
customers can apply for the AFF products via text-2-apply, QR codes, web applications on merchant websites, merchant portal applications, in-cart plug-in
experiences and third-party waterfall applications. Upon submission of an application, AFF’s platform typically communicates a decision (either on behalf
of AFF or the Bank) within seconds, providing a near immediate response to the customer. The customer then purchases goods or services using the POS
payment  option  applicable  for  that  particular  merchant  location  and  makes  scheduled  payments,  which  can  be  managed  by  the  customer  via  phone  or
online.

Merchant Relationships

AFF believes that its highly customizable LTO, RISA and bank loan products offer significant value to merchant partners. AFF’s products can help drive
further sales for these merchants by helping them reach credit-constrained customers through the offer of AFF’s financing solutions. AFF also constantly
monitors consumer preferences and trends to ensure that the solutions offered through their merchant partners are aligned with the needs of the merchant
partner and its customers.

AFF  markets  to  new  merchants  through  various  channels  including  field  sales  representatives,  national  sales,  independent  sales  representatives,  buying
groups, AFF’s website and strategic integrations via waterfall lending platforms. To ensure merchant quality, each prospective merchant goes through a
vetting and approval process and, once approved, they must sign a merchant agreement that identifies the roles and responsibilities of both the merchant
and AFF. Merchants also receive appropriate training so they can properly represent AFF’s retail POS payment solutions to their customers and ensure
regulatory compliance.

Existing  merchant  partners  are  subject  to  regular  monitoring.  AFF’s  monitoring  procedures  are  designed  to  identify  merchant  partners  that  do  not  meet
AFF’s merchant standards. Merchant partners are subject to suspension and/or termination if, based upon the results of AFF’s monitoring, they are found to
be out of compliance with the merchant agreement, have low lease or loan quality performance, have elevated customer complaint volume or fail to comply
with applicable law.

AFF  currently  has  a  large  network  of  over  9,200  active  retail  merchant  partner  locations  and  e-commerce  platforms  offering  its  leasing  and  financing
products. Those merchant partners offer a wide array of goods and services spanning 26 vertical channels. The following table shows the percentage of
AFF's 2022 originations attributable to these certain vertical channels:

Furniture
Automotive
Jewelry
Other

Total

Year Ended December 31, 2022

52 %
20 %
5 %
23 %
100 %

A significant portion of AFF’s revenue is concentrated with its top merchant partners. While this concentration has provided AFF with opportunities for
growth, the increasing size and importance of individual merchant partners creates a certain degree of exposure to potential transaction volume loss. AFF’s
top five merchant partners accounted for an aggregate of 5% of consolidated 2022 revenues. For a discussion of the risks associated with the possible loss
of  one  of  AFF’s  top  merchant  partners  or  a  significant  reduction  in  transaction  volumes  with  one  of  its  top  merchant  partners,  refer  to  “Item  1A.  Risk
Factors.”

9

Table of Contents

Retail POS Payment Solutions Business Strategy

AFF’s  business  model  is  primarily  driven  by  a  scalable  technology-based  platform  that  does  not  require  significant  increases  in  operating  overhead  to
support incremental origination growth. Thus, AFF generally achieves more operating leverage as transaction volume grows. Additionally, AFF does not
have any of the costs associated with operating physical retail stores, the personnel needed to operate physical store locations, or any of the costs associated
with buying, storing and shipping inventory.

AFF’s business strategy is to continue building market share through additional expansion of both its brick-and-mortar and online merchant base, while
increasing customer utilization rates by continuous improvement and enhancement of its omni-channel user experience. AFF continues to expand its digital
marketing and search engine optimization strategies to harvest more consumer searches and to drive quality repeat customers back to its merchant partners.
With an ongoing focus toward improving application conversion rates combined with an enhanced risk segmentation of its applications, AFF believes that
it has numerous opportunities to gain additional market share and expand its large and fast-growing merchant and customer base to achieve greater levels
of revenue and profitability.

Retail POS Payment Solutions Competitive Environment

AFF’s retail POS payment solutions business competes with national, regional and local LTO stores, virtual LTO companies, rental stores that do not offer
their  customers  a  purchase  option  and  various  other  types  of  consumer  finance  companies  that  may  enable  customers  to  shop  at  traditional  or  online
retailers on credit. In addition, banks and consumer finance companies are developing POS payment products and services designed to compete for the
credit-constrained customer. AFF also competes with traditional and e-commerce retailers and traditional and online sellers of new and used merchandise
for  customers  desiring  to  purchase  merchandise  for  cash  or  on  credit.  Competition  is  based  primarily  on  product  selection  and  availability,  customer
service, store location and lease and loan terms.

Intellectual Property

The  Company  relies  on  a  combination  of  trademarks,  trade  dress,  trade  secrets,  proprietary  software,  website  domain  names  and  other  rights,  including
confidentiality procedures and contractual provisions, to protect its proprietary technology, processes and other intellectual property.

The  Company’s  competitors  may  develop  products  that  are  similar  to  its  technology,  such  as  the  Company’s  proprietary  pawn  point-of-sale  and  loan
management  software,  AFF’s  proprietary  lease,  financing  and  loan  management  software,  AFF’s  proprietary  decisioning  platform  and  other  developed
technology. The Company enters into agreements with its employees, consultants and partners, and through these and other confidentiality or non-compete
agreements, the Company attempts to control access to and distribution of its software, documentation and other proprietary technology and information.
Despite the Company’s efforts to protect its proprietary rights, third parties may, in an authorized or unauthorized manner, attempt to use, copy or otherwise
obtain  and  market  or  distribute  its  intellectual  property  rights  or  technology  or  otherwise  develop  products  with  the  same  functionality  as  its  solutions.
Policing all unauthorized use of the Company’s intellectual property rights is nearly impossible. The Company cannot be certain that the steps it has taken
or will take in the future will prevent misappropriations of its technology or intellectual property rights.

10

Table of Contents

Environmental, Social and Governance (ESG) Overview

Pawnshops  are  neighborhood-based  stores  which  contribute  to  the  modern  “circular  economy.”  Each  of  the  Company’s  2,872  pawn  locations  provide
access to a quick and convenient source of short-term cash through its non-recourse pawn loans, and is a neighborhood-based market for consumers to buy
and resell pre-owned and popular consumer products in a safe environment. Through AFF, the Company provides point-of-sale payment solutions through
technology-enabled  virtual  LTO  and  consumer  finance  platforms  with  minimal  environmental  impact.  The  Company  provides  its  customers  with  rapid
access to capital while operating its business in a manner that results in a positive impact on its employees, communities and the environment.

Environmental Sustainability

The Company’s pawn business extends the lifecycle and utilization of popular consumer products. Most of the Company’s merchandise inventories are pre-
owned items sourced directly from local customers in each store’s immediate geographic neighborhood. In effect, the Company operates a large consumer
product  recycling  business  by  acquiring  pre-owned  items,  including  unwanted  or  unneeded  jewelry,  electronics,  tools,  appliances,  sporting  goods  and
musical instruments from individual customers and resells them to other customers desiring such products within the same neighborhood. As a large and
significant  acquirer  and  reseller  of  pre-owned  items,  the  Company  believes  it  extends  the  life  of  these  products  and  helps  reduce  demand  for  newly
manufactured and distributed products, thereby reducing carbon emissions and water usage, resulting in a positive impact to the environment.

The Company estimates that it resold approximately 12 million individual used or pre-owned consumer product items in its pawn stores during 2022, with
a  commercial  value  of  approximately  $1.3  billion.  In  addition,  the  Company  recycles  significant  volumes  of  precious  metals  and  diamonds  whereby
unwanted or broken jewelry is collected and melted/processed by the Company and then resold as a commodity for future commercial use. During 2022,
the Company estimates that it recycled over 48,000 ounces of gold and approximately 40,000 carats of diamonds with a combined market value of over
$100 million. This process helps reduce demand for mined precious metals and diamonds, thereby reducing carbon emissions and water usage.

Unlike most brick-and-mortar or online retailers, the Company does not rely on supply chains or manufacturing of its inventories, as it sources the majority
of its inventory from forfeited pawn loan collateral and merchandise purchased directly from customers. Accordingly, the Company does not own, operate
or contract for manufacturing, supply chain, warehousing or distribution facilities to support its pawn operations. Almost all retail sales and pawn loans are
made to customers who live or work within a tight geographic radius of the Company’s stores. The Company does not own, lease or operate any long-haul
trucks to support its 2,872 pawn locations and, other than operating small storefront locations which are typically 5,000 square feet or less, the Company’s
operations leave a limited carbon footprint compared to manufacturers and retailers selling new merchandise with extensive supply chain and distribution
channels.  The  Company  is  working  to  further  reduce  energy  consumption  by  retrofitting  buildings  with  LED  lighting  and  reducing  corporate  travel  by
utilizing remote work and meeting technologies.

Pawn Stores Offer Safe Lending Solutions in Underserved Communities

It  is  estimated  by  multiple  studies  and  surveys  that  approximately  25%  of  U.S.  households  remain  unbanked  or  under-banked.  In  Latin  America,  the
number of unbanked or under-banked consumers can be as much as 75% of the population in countries such as Mexico. As a result, the majority of the
Company’s  customers  have  limited  access  to  traditional  forms  of  credit  or  capital.  The  Company  contributes  to  its  communities  by  providing  these
customers  with  instant  access  to  capital  through  very  small,  non-recourse  pawn  loans  or  buying  merchandise  from  its  customers.  The  average  credit
provided by the Company’s pawn business to a customer is $247 in the U.S. and $83 in Latin America. Traditional lenders such as banks, credit unions,
credit card providers or other small loan providers do not efficiently or effectively offer micro credit products of this size.

Applying for a pawn loan is simple, requiring only a valid government ID and an item of personal property owned by the customer. The Company does not
investigate the creditworthiness of a pawn customer, nor does it matter if the customer has defaulted on a previous pawn loan with the Company. Unlike
most credit products, pawn customers are not required to have a bank account, a good credit history or the ability to document their level of income. The
process of obtaining a pawn loan is extremely fast, generally taking 15 minutes or less. Loans are funded immediately by providing customers cash.

Pawn loans include loan terms that are highly transparent and easy to understand. These fiscally responsible products are regulated, safe and affordable
non-recourse  loans  for  which  the  customer  has  no  legal  obligation  to  repay.  All  terms  are  provided  in  short,  easy-to-read  contracts  that  allow  the
Company’s customers to make well-informed decisions before obtaining a loan.

11

Table of Contents

Pawn loans differ from most other forms of small-dollar lending because the Company does not engage in any post-default collection efforts on delinquent
loans, does not take legal actions against its customers for defaulted loans, does not ban its customers for nonpayment, nor does it issue any negative credit
information to external credit agencies but rather, relies only on the resale of the pawn collateral for recovery.

POS Payment Solutions Products Provide Technology Driven Solutions with Low Environmental Impact.

AFF utilizes a paperless online application process for its LTO, RISA or bank loan products. Applicants can apply for AFF products via text-2-apply, QR
codes,  web  applications  on  merchant  websites,  merchant  portal  applications,  in-cart  plug-in  experiences  and  third-party  waterfall  applications.  Upon
submission  of  an  application,  AFF’s  platform  typically  communicates  a  decision  (either  on  behalf  of  AFF  or  the  Bank)  electronically  within  seconds,
providing  a  near  immediate  response  to  the  applicant.  Upon  approval,  the  applicant  then  electronically  signs  their  agreement,  officially  becoming  a
customer  of  AFF,  and  completes  their  purchase  of  goods  or  services  using  the  POS  payment  option  applicable  for  that  particular  merchant  location.
Customers can begin making scheduled payments, which can be managed by the customer via phone or online. Most other customer communications are
handled by phone, online or electronic communications as well. The virtual nature of AFF’s business model means it operates no retail or consumer facing
facilities and has a limited administrative facilities footprint of less than 46,000 square feet.

Focus on Social and Corporate Responsibility

The Company promotes a strong corporate culture which emphasizes ethics, accountability and treating customers fairly. This culture is supported by a
governance framework with board level oversight of the Company's compliance and internal audit functions and includes the following:

•

The Company’s pawn and POS payment solutions operations are licensed and supervised in every jurisdiction in which the Company operates and
it is subject to regular regulatory exams in almost all of these jurisdictions.

• A formal compliance management system is maintained by the Company in all markets in which it operates.
• A “single point of contact” issue resolution function is available to all customers.
•

Strict data privacy and protection policies are maintained for personal information of customers and employees.

The  Company  has  significant  operations  in  Mexico,  where  the  majority  of  its  employees  and  customers  reside.  Accordingly,  the  Company  has  focused
significant time and resources on corporate and social responsibility initiatives in supporting disadvantaged people who live and work in this market.

The Company is certified as an Empresa Socialmente Responsable (“ESR”), or a socially responsible company, in Mexico under the XII Latin American
Meeting of Corporate Social Responsibility Framework. This ESR certification is granted to companies that meet a series of criteria that generally cover
the  economic,  social  and  environmental  sustainability  of  its  operations,  which  include  corporate  ethics,  good  governance,  the  quality  of  life  of  the
Company’s  employees  and  a  proven  commitment  to  the  betterment  of  the  community  where  it  operates,  including  the  care  and  preservation  of  the
environment.

The  Company  has  also  established  relationships  and  supports  certain  foundations  and  social  programs  in  Mexico,  which  provide  internships,  reading
initiatives and recycling programs for disadvantaged citizens.

Human Capital Resources

In  managing  its  human  capital  resources,  the  Company  aims  to  attract  a  qualified  and  diverse  workforce  through  an  inclusive  and  accessible  recruiting
process that utilizes online recruiting platforms, campus outreach, internships and job fairs. The workforce of the Company’s pawn business is composed
primarily of employees who work on an hourly basis. The AFF business also relies on customer service personnel that are primarily hourly employees. In
order  to  increase  retention  among  its  hourly  employees,  the  Company  is  focused  on  providing  competitive  and  attractive  wages  and  benefits,  which
includes  a  store-level  profit-sharing  program  for  its  pawn  store  employees  and  extensive  training  and  advancement  opportunities  as  well  as  fostering  a
diverse, safe, healthy and secure workplace.

The Company believes that it complies with all applicable state, local and international laws governing nondiscrimination in employment in jurisdictions in
which the Company operates. All applicants and employees are treated with the same high level of respect regardless of their gender, ethnicity, religion,
national origin, age, marital status, political affiliation, sexual orientation, gender identity, disability or protected veteran status.

12

Table of Contents

The  Company  maintains  a  whistleblower  hotline  available  to  all  employees  and  external  stakeholders  to  report  (anonymously  if  desired)  any  matter  of
concern.  The  communications  hotline  is  managed  by  an  independent  third  party  and  such  communications  are  routed  to  appropriate  functions  such  as
Human Resources, Legal or Compliance. All communications made to the whistleblower hotline are reported to the Board of Directors of the Company
(the “Board”) for review and further investigation, if warranted.

Employee Development and Career Opportunities

The  Company  believes  in  attracting  top  talent  with  a  competitive  wage  and  benefits  offering  and  retaining  them  by  providing  an  environment  where
employees can see that their career has a clear path of growth. To help facilitate that growth, the Company provides tools, resources and programs that
adapt and grow with its team members. These efforts include:

•

Providing  all  store  support  team  members  and  all  management  across  the  Company  access  to  a  library  of  third-party  courses  enabling  the
development of new skills that contribute to career growth and development.

• Delivering  an  in-house  designed  continuous  learning  program  to  avail  store  team  members  a  career  path  with  the  destination  of  their  choosing
while using custom learning solutions designed to add and confirm both competencies and proficiencies throughout all levels of their career. The
learning takes a blended approach involving formal courses, self-directed learning and on-the-job applications.
Coordinating and enrolling training at least annually to all of the Company’s management-level team members, including compliance, ethics and
leadership training.
Providing team members with recurring training on critical issues such as safety and security, compliance, ethics and integrity, and information
security.

•

•

• Offering a tuition reimbursement program to U.S. employees that provides eligible team members up to $2,000 per year for courses related to

current or future roles at the Company and also discounted tuition rates to select universities.

• Offering  all  U.S.  eligible  employees  health  insurance  benefits  and  a  comprehensive  suite  of  well-being  offerings,  including  unlimited  health
coaching  sessions,  unlimited  financial  coaching  sessions  with  a  certified  financial  planner  and  counseling/emotional  support  through  the
Company’s Employee Assistance program.

• Almost  all  employees  in  Latin  American  are  provided  statutorily  required  public  healthcare  and  other  statutory  benefits.  In  Mexico,  the
Company’s  largest  Latin  American  market,  most  management-level  employees  and  tenured  store  and  administrative  employees  are  provided
private healthcare insurance. All Mexico employees also participate in a statutory profit sharing program.

• Matching team members’ 401(k) plan contributions on eligible pay after one year of service.
• Offering access to thousands of partner discounts for services and products through the partner portal.
• Offering a “work now - paid tomorrow” program through the Earned Wage Access Program.

Employee Profile and Diversity

As  of  December  31,  2022,  the  Company  had  approximately  18,000  employees  across  five  countries  (the  U.S.,  Mexico,  Guatemala,  Colombia  and  El
Salvador).  The  Company  employed  approximately  7,100  employees  in  the  U.S.  as  of  December  31,  2022,  including  approximately  1,000  persons
employed in executive, supervisory, administrative and accounting functions. None of the Company’s U.S. employees are covered by collective bargaining
agreements. The Company employed approximately 10,900 employees in Latin America as of December 31, 2022, including approximately 900 persons
employed  in  executive,  supervisory,  administrative  and  accounting  functions.  The  Company’s  Mexico  employees  are  covered  by  labor  agreements  as
required under Mexico’s Federal Labor Law. None of the Company’s other Latin American employees are covered by collective bargaining agreements.

13

Table of Contents

Global Gender Demographics

Among the Company’s global workforce as of December 31, 2022, 56% identify as women and 44% as men. In management positions for the Company’s
global operations, 54% identify as women and 46% as men as of December 31, 2022.

U.S. Race and Ethnicity Demographics

Of all U.S. employees as of December 31, 2022, 45% identify as Hispanic, 21% as Black, 1% as Asian, 4% as two or more races or Other and 29% as
White. Among managers in the Company’s U.S. operations, 45% identify as Hispanic, 15% as Black, 1% as Asian, 4% as two or more races or Other and
35% as White as of December 31, 2022.

14

 
 
Table of Contents

Employee Empowerment

The Company is committed to creating a safe, trusted and diverse environment in which its employees can thrive. Its employees’ wages are typically above
the  minimum  wage  standards  in  each  country  in  which  it  operates.  The  Company  also  believes  in  fairly  compensating  its  employees  by  providing  the
ability to share in the Company’s profitability. For example, the majority of the Company’s front-line, store-based employees participate in a non-qualified
profit sharing program which pays up to 8% of the gross profit an employee personally produced through assigned customer service activities.

Health and Safety

The Company is committed to the health, safety and wellness of its employees. The Company provides its employees and their families with access to a
variety of flexible and convenient health and wellness programs, including benefits that provide protection and security so they can have peace of mind
concerning  events  that  may  require  time  away  from  work  or  that  impact  their  financial  well-being,  that  support  their  physical  and  mental  health  by
providing tools and resources to help them improve or maintain their health status and encourage engagement in healthy behaviors, and that offer choice
where possible so they can customize their benefits to meet their needs and the needs of their families.

The operation of the Company’s stores is critically dependent on the ability of customers and employees to safely conduct transactions at each location. The
COVID-19  pandemic  presented  unprecedented  challenges  in  many  parts  of  the  Company’s  business  and  operations,  including  with  respect  to  keeping
employees safe. Accordingly, the Company developed and implemented new procedures and protocols to minimize the risk to the health and safety of its
employees while allowing the Company to continue to operate its pawnshops and serve its customers. The Company implemented social distancing and
mask-wearing protocols in its stores and corporate offices, remote working for its corporate employees, provided additional cleaning supplies to facilitate
the sanitation of high traffic areas, installed plexiglass dividers at store point-of-sale counters and prohibited all domestic and international non-essential
travel for all employees, among other things. The Company continues to actively monitor its COVID-19 safety protocols and updates these protocols to
respond to the current situation in its specific geographies.

The Company has consistently been able to meet customers’ demands for its products, while at the same time making the necessary investments to ensure
that the Company prioritizes the health, safety and welfare of its employees. In addition, during the pandemic, the Company has prioritized the welfare of
its employees by maintaining their paid employment status.

Governance

The Board and the Nominating and Corporate Governance Committee of the Board routinely assess the composition and size of the Board and aim to strike
a balance between the knowledge and understanding of the business that comes from longer-term service on the Board and the fresh ideas and perspective
that can come from adding new members. As part of this assessment, the Board and the Nominating and Corporate Governance Committee take diversity-
related considerations into account and seek a board that includes directors from diverse professional and personal backgrounds with a broad spectrum of
experience and expertise and a reputation for integrity. The Board considers gender, race, nationality, language skills and other personal characteristics in
this  process  and  the  extent  to  which  the  Board  reflect  the  gender,  racial,  ethnic  and  global  diversity  of  the  Company’s  stockholders,  employees  and
customers. In part as a result of these assessments, the Board has added three new directors since 2021, including two female directors, one of whom is
racially diverse.

15

Table of Contents

Governmental Regulation

General Overview

The Company’s pawn, LTO and retail finance businesses are subject to significant regulation through various laws, regulations, ordinances and regulatory
pronouncements from federal, state and municipal governmental entities in the U.S. and Latin America, all of which are constantly evolving and subject to
potentially significant changes. These statutes and regulations prescribe, among other things, the general terms of the Company’s pawn loan agreements,
including maximum service fees and/or interest rates that may be charged and collected and mandatory consumer disclosures, as well as maximum interest
rates/finance charges or leasing fees (as applicable), consumer disclosures, contractual terms and other matters directly related to the Company’s retail POS
payments  solutions  platform  activities.  The  Company  is  also  required  to  obtain  and  maintain  regulatory  licenses  and  comply  with  periodic  regulatory
reporting and registration requirements. In general, the regulatory regimes to which the Company are subject are increasingly focused on consumer finance
companies  serving  credit-constrained  customers  and  any  of  these  agencies  or  authorities  may  propose  and  adopt  new  regulations,  or  interpret  existing
regulations, in a manner that could result in significant adverse changes in the regulatory landscape for businesses such as the Company’s. In addition, the
current  presidential  administration  in  the  U.S.  has  taken  a  more  aggressive  enforcement  stance  against  consumer  finance  companies  serving  credit-
constrained customers like the Company.

For a discussion of the risks related to the Company’s regulatory environment, see “Item 1A. Risk Factors—Regulatory, Legislative and Legal Risks.”

U.S. Federal Regulations

The U.S. government and its agencies have significant regulatory authority over the Company’s activities and its business is subject to a variety of federal
laws, including but not limited to the following:

Federal Trade Commission (“FTC”) Act and Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (“Dodd-Frank Act”) - The FTC and
the CFPB regulate advertising, marketing of and practices related to financial products and services. The FTC is charged with preventing, investigating and
remediating  unfair  or  deceptive  acts  or  practices  and  false  or  misleading  advertisements,  and  the  CFPB  is  charged  with  preventing  unfair,  deceptive  or
abusive  acts  or  practices.  The  CFPB  has  regulatory,  supervisory  and  enforcement  powers  over  certain  providers  of  consumer  financial  products  and
services. The CFPB also has the authority to issue civil investigative demands and pursue administrative proceedings or litigation for actual or perceived
violations of federal consumer laws (including the CFPB’s own rules). In these proceedings, the CFPB can seek consent orders, confidential memorandums
of  understandings,  cease  and  desist  orders  (which  can  include  orders  for  redisclosure,  restitution  or  rescission  of  contracts,  as  well  as  affirmative  or
injunctive  relief)  and  monetary  penalties.  On  November  12,  2021,  the  Company  was  named  as  a  defendant  in  a  lawsuit  brought  by  the  CFPB  alleging
violations of the Military Lending Act (“MLA”) as discussed elsewhere herein. For a discussion of the risks to the Company’s business related to CFPB
regulation, see “Item 1A. Risk Factors—Regulatory, Legislative and Legal Risks and General Economic and Market Risks.”

On  October  5,  2017,  the  CFPB  released  its  small-dollar  loan  rule  (the  “SDL  Rule”),  which  was  subsequently  revised  on  July  7,  2020.  Traditional
possessory, non-recourse pawn loans are not covered under the SDL Rule. The SDL Rule does, however, define consumer loan products, both short-term
loans and installment loans offered by the Company before June 30, 2020, as loans covered under the rule. The SDL Rule also defines some of the RISA
transactions that AFF purchases and some of the installment loans that AFF sub-services as loans covered under the rule. On October 19, 2022, the Fifth
Circuit Court of Appeals invalidated the SDL Rule, and the CFPB then filed a petition for a writ of certiorari with the Supreme Court, asking the Supreme
Court to uphold the SDL Rule. The petition is currently pending.

Equal Credit Opportunity Act (“ECOA”) - The ECOA and its implementing Regulation, Regulation B, is a consumer protection law intended to promote
the availability of credit to all creditworthy applicants without regard to race, color, religion, or other prohibited bases, and to prevent discrimination on the
basis of any of those factors in any aspect of a credit transaction. The ECOA also imposes certain disclosure obligations with respect to action taken on an
application for credit, and is applicable to the Company’s RISA and bank loan products.

Electronic Fund Transfer Act (“EFTA”) - The EFTA and its implementing Regulation, Regulation E, is a consumer protection law affecting electronic fund
transfers, including one-time and recurring preauthorized transactions. Consumers with whom the Company conducts business may elect to repay through
the use of electronic funds transfers, requiring the Company to obtain the appropriate authorization from the consumer to enter into such transactions. The
EFTA imposes certain disclosure and practice restriction requirements upon the Company, and at the same time grants certain rights to consumers.

16

Table of Contents

MLA - The MLA requires the provision of certain disclosures at certain times and restricts, among other things, the interest rate and other terms that can be
offered to active military personnel and their dependents on most types of consumer credit. The MLA caps the interest rate that may be offered to a covered
borrower to a 36% military annual percentage rate (“MAPR”), which includes certain fees such as application fees, participation fees and fees for add-on
products. The MLA also requires certain disclosures and prohibits certain terms, such as mandatory arbitration, if a dispute arises concerning the consumer
credit  product.  The  MLA  covers  overdraft  lines  of  credit,  pawn  loans,  RISAs,  bank  installment  loans,  and  certain  vehicle-secured  and  unsecured  credit
products and restricts the Company’s ability to offer its products to military personnel and their dependents to the extent any such products have a MAPR
greater than 36%. Failure to comply with the MLA may limit the Company’s ability to collect principal, interest, and fees from borrowers and may result in
civil and criminal liability that could harm its business. Compliance with the MLA is complex, increases compliance risks and related costs and limits the
potential customer base of the Company. The Company was named as a defendant in a lawsuit brought by the CFPB alleging violations of the MLA as
discussed elsewhere herein.

Servicemembers  Civil  Relief  Act  (“SCRA”)  -  The  federal  SCRA  and  similar  state  laws  apply  to  certain  transactions  between  the  Company  and
servicemembers called to active duty in the United States military as defined within the SCRA, and may include reservists and members of the National
Guard. The SCRA limits the rate of interest a covered servicemember may be charged, including certain fees, as well as the actions that can be taken while
the consumer is a covered servicemember, including limitations on the ability to maintain legal action and obtain default judgments.

Truth in Lending Act (“TILA”) - TILA and its implementing regulations known as Regulation Z require creditors to deliver disclosures to borrowers during
the  life  cycle  of  a  loan  or  RISA,  including  when  publishing  certain  advertisements,  at  application,  at  account  opening  and  at  consummation.  The
requirements may vary based upon product type (e.g., open-end versus closed-end credit products), as well as the timing and nature of certain events (e.g.,
post-consummation events). These disclosures include, among other things, the total amount of the finance charges and annual percentage rate.

Anti-money laundering and economic sanctions - The Company is subject to certain provisions of the USA PATRIOT Act and the Bank Secrecy Act under
which it must maintain an anti-money laundering compliance program covering certain of its business activities.

Gramm-Leach-Bliley Act (“GLBA”) - The Company’s credit products are subject to various federal and state laws and regulations relating to privacy and
security of consumers’ nonpublic personal information. Under these laws, including the GLBA and Regulation P promulgated thereunder, the Company
must  disclose  its  privacy  policy  and  practices,  including  those  policies  relating  to  the  sharing  of  nonpublic  personal  information  with  third  parties.  The
Company  may  also  be  required  to  provide  an  opt-out  to  certain  sharing.  The  GLBA  and  other  laws  also  require  the  Company  to  safeguard  personal
information. The FTC regulates the safeguarding requirements of the GLBA for non-bank lenders through its Safeguard Rules and recently amended the
Safeguards Rules, which are currently scheduled to become effective on June 9, 2023, and with which the Company is required to comply.

Fair Credit Reporting Act (“FCRA”) - The Company is subject to the FCRA and its implementing regulation known as Regulation V, as both a user of
consumer  reports  and  a  furnisher  of  consumer  credit  information  to  credit  reporting  agencies.  The  FCRA  regulates  the  use  of  consumer  reports  and
reporting  of  information  to  credit  reporting  agencies.  Specifically,  the  FCRA  establishes  requirements  that  apply  to  the  use  of  “consumer  reports”  and
similar data, including certain notifications to consumers, including when an adverse action, such as a loan declination, is based on information contained
in a consumer report. The Company only obtains and uses consumer reports subject to the permissible purpose requirements under the FCRA, which also
permits the Company to share its experiential information, information obtained from consumer reporting agencies and other customer information with
affiliates. The Company complies with notice and opt-out requirements for prescreen solicitations and for certain information sharing under the FCRA, and
conducts  reasonable  investigations  of  disputes  as  applicable.  The  Company  also  has  implemented  an  identity  theft  prevention  program  to  fulfill  the
requirements of the Red Flags Regulations and Guidelines issued under the Fair and Accurate Credit Transactions Act (the “FACTA”).

Anti-corruption  -  The  Company  is  subject  to  the  U.S.  Foreign  Corrupt  Practices  Act  (the  “FCPA”)  and  other  similar  laws  in  other  jurisdictions  which
generally prohibit companies and their agents or intermediaries from making improper payments to foreign officials for the purpose of obtaining or keeping
business and/or other benefits.

Brady  Handgun  Violence  Prevention  Act  (“Brady  Act”)  -  Each  U.S.  pawn  store  location  that  handles  pawned  firearms  or  buys  and  sells  firearms  must
comply  with  the  Brady  Act.  The  Brady  Act  requires  that  federally  licensed  firearms  dealers  conduct  a  background  check  in  connection  with  releasing,
selling or otherwise disposing of firearms. In addition, the Company must also comply with various state law provisions and the regulations of the U.S.
Department of Justice-Bureau of Alcohol, Tobacco and

17

Table of Contents

Firearms  that  require  each  pawn  lending  location  dealing  in  guns  to  obtain  a  Federal  Firearm  License  (“FFL”)  and  maintain  a  permanent  record  of  all
receipts and dispositions of firearms.

Telephone Consumer Protection Act - The Company is subject to the Telephone Consumer Protection Act and its implementing regulations (together, the
“TCPA”) and the regulations of the Federal Communications Commission. The TCPA regulates the delivery of live and prerecorded telemarketing calls,
non-marketing calls to cell phones through the use of an automated telephone dialing system, fax advertisements and text messages. For example, under the
TCPA, it is unlawful to make many of these types of communications without the prior consent of the recipient. The TCPA also established a federal do-
not-call registry with the Telemarketing Sales Rule. The number of lawsuits related to alleged violations of the TCPA have increased significantly in the
U.S. in recent years. While the Company maintains policies and procedures reasonably designed to comply with the TCPA, the Company has been subject,
and may continue to be subject, to legal actions alleging violations of the TCPA. While the Company believes such actions have been without merit, there
is no guarantee that an adverse outcome in such matters would not have an adverse impact on the Company.

U.S. State and Local Regulations

Pawn Business - The Company operates pawn stores in 25 U.S. states and the District of Columbia, all of which have licensing and/or fee regulations on
pawnshop operations and employees, and are subject to regular state level regulatory audits. In general, state statutes and regulations establish licensing
requirements  for  pawnbrokers  and  may  regulate  various  aspects  of  pawn  transactions,  including  the  purchase  and  sale  of  merchandise,  service  charges,
interest rates, the content and form of the pawn transaction agreement and the length of time a pawnbroker must hold a purchased item or forfeited pawn
before it is made available for sale. Additionally, these statutes and regulations in various jurisdictions restrict or prohibit the Company from transferring
and/or relocating its pawn licenses and restrict or prohibit the issuance of new licenses. Many of the Company’s pawn locations are also subject to local
ordinances  that  require,  among  other  things,  local  permits,  licenses,  record  keeping  requirements  and  procedures,  reporting  of  daily  transactions,  and
adherence to local law enforcement “do-not-buy-lists” by checking databases created and maintained by law enforcement.

AFF  Business  -  In  addition  to  federal  regulatory  oversight,  currently,  nearly  every  state  specifically  regulates  LTO  transactions  via  state  statutes  and
regulations. This includes states in which AFF operates through existing merchant partners. The scope of state LTO regulation, including permissible rental
rates,  fees  and  terms,  varies  from  state  to  state.  Some  states  require  specific  disclosures,  mandate  or  prohibit  certain  terms  and  limit  the  total  cost  of
ownership and fees that may be charged. Most state LTO laws require LTO companies to disclose to their customers the total number of payments, total
amount  and  timing  of  all  payments  to  acquire  ownership  of  an  item,  any  other  charges  that  may  be  imposed  and  miscellaneous  other  items.  The  more
restrictive state LTO laws limit the retail price for an item, limit the total cost of ownership that a customer may be required to pay to obtain ownership of
an item, and/or regulate the "cost-of-rental" amount that LTO companies may charge on LTO transactions, generally defining "cost-of-rental" as lease fees
paid in excess of the "retail" price of the goods. Where licensing or registration is required, the Company is subject to extensive state rules, licensing and
examination. Failure to comply with these requirements may result in, among other things, refunds of excess charges, monetary penalties, revocation of
required licenses, voiding of leases and other administrative enforcement actions.

Some  states  also  specifically  regulate  via  statutes  and  regulations  the  RISA  transactions  that  AFF  purchases  from  merchants.  The  scope  of  state  RISA
regulation varies from state to state. Most state RISA laws require certain consumer-facing disclosures. Some state RISA laws require AFF, as a purchaser
of RISA transactions, to obtain a license or file a registration or notification with the applicable state regulator. Where licensing or registration is required,
AFF is subject to extensive state rules, licensing and examination. Failure to comply with these requirements may result in, among other things, refunds of
excess charges, monetary penalties, revocation of required licenses, voiding of RISA transactions and other administrative enforcement actions.

With respect to AFF’s servicing of the Bank’s loans in which AFF holds an interest in the receivables, certain state statutes and regulations require that AFF
maintain certain licenses and provide periodic reporting of activities related to that servicing activity. As a result of such licensure, AFF may also be subject
to periodic supervisory examination by the applicable state regulator to review AFF’s business activities during the servicing process for compliance with
applicable  state  laws.  Failure  to  maintain  required  licenses  or  act  in  compliance  with  applicable  law  may  result  in  adverse  findings,  including  potential
enforcement, as well as refunds of excess charges, monetary penalties, revocation of licenses, and other administrative or enforcement actions.

In  addition,  from  time  to  time,  state  regulatory  agencies  and  state  attorneys  general  have  directed  investigations  or  regulatory  initiatives  toward  the
Company’s industry, or toward certain companies within the industry.

18

Table of Contents

Mexico Regulations

The Company’s pawn business in Mexico is subject to various federal, state and local regulatory regimes affecting the pawn industry, as well as general
business regulations in the areas of tax compliance, customs, consumer protections, anti-money laundering, public safety and employment matters, among
others, by various federal, state and local governmental agencies.

Procuraduria Federal del Consumidor (“PROFECO”) - The Company’s pawn business in Mexico is regulated by PROFECO, Mexico’s primary federal
consumer protection agency, which requires the Company to annually register its pawn stores, approve pawn contracts and disclose the interest rate and
fees charged on pawn transactions.

PROFECO regulates the form and non-financial terms of pawn contracts and defines certain operating standards and procedures for pawnshops, including
retail operations, consumer disclosures and establishes reporting requirements and requires all pawn businesses and their owners to register annually with
and  be  approved  by  PROFECO  in  order  to  legally  operate.  In  addition,  all  operators  must  comply  with  additional  customer  notice  and  disclosure
provisions, bonding and insurance requirements to insure against loss or insolvency, reporting of certain types of suspicious transactions, and reporting to
state law enforcement officials of certain transactions (or series of transactions) or suspicious transactions on a monthly basis to states’ attorneys general
offices.  There  are  significant  fines  and  sanctions,  including  license  revocation  and  operating  suspensions,  for  failure  to  register  and/or  comply  with
PROFECO’s rules and regulations.

Anti-Money Laundering - Mexico’s anti-money laundering regulations, The Federal Law for the Prevention and Identification of Transactions with Funds
From  Illegal  Sources,  requires  monthly  reporting  of  certain  transactions  (or  series  of  transactions)  exceeding  certain  monetary  limits,  imposes  strict
maintenance of customer identification records and controls, and requires reporting of all foreign (non-Mexican) customer transactions.

Privacy Laws - Mexico’s Federal Personal Information Protection Act requires companies to protect their customers’ personal information, among other
things.

Mexico State and Local Regulations

Certain  state  and  local  governmental  entities  in  Mexico  also  regulate  pawn  and  retail  businesses  through  state  laws  and  local  zoning  and  permitting
ordinances. For example, in certain states where the Company has significant or concentrated operations, states have enacted legislation or implemented
regulations  which  require  items  such  as  special  state  operating  permits  for  pawn  stores,  certification  of  pawn  employees  trained  in  valuation  of
merchandise, strict customer identification controls, collateral ownership certifications and/or detailed and specified transactional reporting of customers
and  operations.  Certain  other  states  have  proposed  similar  legislation  but  have  not  yet  enacted  such  legislation.  Furthermore,  certain  municipalities  in
Mexico  have  attempted  to  further  regulate  or  limit  the  operation  of  new  and  existing  pawn  stores  through  additional  local  business  licensing,  such  as
operating  licenses,  signage  permits  and  safety  permits,  in  addition  to  reporting  requirements  and  the  enactment  of  transaction  taxes  on  certain  pawn
transactions. State and local agencies, including local and state police officials, often have unlimited and discretionary authority to suspend store operations
pending an investigation of suspicious pawn transactions or resolution of actual or alleged regulatory, licensing and permitting issues.

Other Latin American Federal and Local Regulations

Similar to Mexico, certain federal, department and local governmental entities in Guatemala, Colombia and El Salvador also regulate the pawn industry and
retail and commercial businesses. Certain federal laws and local zoning and permitting ordinances require basic commercial business licenses and signage
permits.  Operating  in  these  countries  also  subjects  the  Company  to  other  types  of  regulations  including,  but  not  limited  to,  regulations  related  to
commercialization of merchandise, financial reporting, privacy and data protection, tax compliance, customs, labor and employment practices, real estate
transactions,  anti-money  laundering,  commercial  and  electronic  banking  restrictions,  credit  card  transactions,  marketing,  advertising  and  other  general
business  activities.  Like  Mexico,  department  agencies,  including  local  and  state  police  officials,  have  unlimited  and  discretionary  authority  in  their
application of their rules and requirements.

19

Table of Contents

FirstCash Website

The  Company’s  primary  corporate  website  is  www.firstcash.com.  The  Company  makes  available,  free  of  charge,  at  its  corporate  website,  its  Annual
Report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and amendments to those reports filed or furnished pursuant to Section
13(a) or 15(d) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), as soon as reasonably practicable after they are electronically
filed with the Securities and Exchange Commission (“SEC”). The SEC maintains an internet site that contains reports, proxy and information statements
and other information regarding issuers that file electronically with the SEC at www.sec.gov.

Item 1A. Risk Factors

Important risk factors that could materially affect the Company’s business, financial condition or results of operations in future periods are described below.
These factors are not intended to be an all-encompassing list of risks and uncertainties and are not the only risks and uncertainties facing the Company.
Additional risks not currently known to the Company or that it currently deems to be immaterial also may materially adversely affect its business, financial
condition or results of operations in future periods.

Risk Factor Summary

Risks Related to the Company’s Strategy, Business and Operations

•

The Company faces significant competition from banks, credit unions, internet-based lenders, point-of-sale consumer finance companies, other
short-term  consumer  lenders,  LTO  companies,  general  and  specialty  retailers,  governmental  entities  and  other  organizations  offering  similar
financial services and retail products to those offered by the Company.

• A decrease in demand for the Company’s products and services and the failure of the Company to adapt to such decreases could adversely affect

•

•

•

•

•
•

•

the Company’s results of operations.
The Company’s future success is largely dependent upon the ability of its management team to successfully execute its business strategy and drive
organic growth.
The  inability  to  successfully  identify  attractive  acquisition  targets,  realize  administrative  and  operational  synergies  and  integrate  completed
acquisitions could adversely affect results.
The  Company  depends  on  its  senior  management  and  hiring,  training  and  retaining  an  adequate  number  of  qualified  employees  to  run  its
businesses.
Security  breaches,  cyber  attacks  or  fraudulent  activity  could  result  in  damage  to  the  Company’s  operations  or  lead  to  reputational  damage  and
expose the Company to significant liabilities.
The Company’s businesses are typically subject to seasonality, which causes the Company’s revenues and operating cash flows to fluctuate.
The  Company’s  financial  position  and  results  of  operations  may  fluctuate  significantly  due  to  fluctuations  in  currency  exchange  rates  in  Latin
American markets.
Changes  impacting  international  trade  and  corporate  tax  and  other  related  regulatory  provisions  may  have  an  adverse  effect  on  the  Company’s
financial condition and results of operations.

Risks Related to the Company’s Regulatory, Legislative and Legal Environment

•

•

•

•

The Company’s products and services are subject to extensive regulation and supervision under various federal, state and local laws, ordinances
and regulations in both the U.S. and Latin America and consumer finance companies that serve credit-constrained consumers, like the Company,
face increasing regulatory scrutiny under the current presidential administration in the U.S. and regulatory environment.
The adoption of new laws or regulations or adverse changes in, or the interpretation or enforcement of, existing laws or regulations affecting the
Company’s products and services could adversely affect its financial condition and operating results.
The Company is the subject of a lawsuit initiated by the CFPB alleging violations of the MLA and the Company’s predecessor company’s consent
order with the CFPB and related securities litigation.
If  AFF’s  originating  bank  partner  model  is  successfully  challenged  or  deemed  impermissible,  it  could  be  found  to  be  in  violation  of  licensing,
interest rate limit, lending or brokering laws and face penalties, fines, determination that certain of the loans are void or voidable, litigation or
regulatory enforcement.

• Media reports, statements made by regulators and elected officials and public perception in general of pawnshops, LTO and retail finance products

for credit-constrained consumers as being predatory or abusive could materially adversely affect the Company’s businesses.

20

Table of Contents

•

•

Current and future litigation or regulatory proceedings, both in the U.S. and Latin America, could have a material adverse effect on the Company’s
business, prospects, results of operations and financial condition.
The  sale  and  pawning  of  firearms,  ammunition  and  certain  related  accessories  is  subject  to  current  and  potential  regulation  and  exposes  the
Company to reputational and litigation risk if such firearms, ammunition and related accessories are utilized in the commission of a crime.

Risks Related to the AFF Business

•

•

•

•

The AFF business is dependent on merchant partners for its transaction volume, and its growth is primarily driven by the success of its existing
merchant partners and its ability to attract additional merchants and retain and grow its relationships with its existing merchant partners.
The AFF business derives a significant portion of its revenue from several top merchant partners. The loss of business, transaction volumes or
platform support from one or more of these top merchant partners could have a material adverse effect on the AFF business.
The AFF business relies extensively on its proprietary decisioning platform and if such platform is not effective, it could have a material impact on
the AFF business and its financial condition and results of operations.
If the AFF business is unable to collect on its leases, RISAs and bank loans, the performance of its lease and loan portfolio would be adversely
affected.

Risks Related to Tax and Financial Matters

•

The Company’s existing and future levels of indebtedness could adversely affect its financial health, its ability to obtain financing in the future, its
ability to react to changes in its business and its ability to fulfill its obligations under such indebtedness.

• Adverse changes in interest rates could negatively impact the Company’s operating results.
• Declines in commodity market prices of gold, other precious metals and diamonds could negatively affect the Company’s profits.
•

The  Company’s  financial  position  and  results  of  operations  may  change  significantly  due  to  fluctuations  in  currency  exchange  rates  in  Latin
American markets.

• Unexpected changes in both domestic and foreign tax laws and policies could negatively impact the Company’s operating results.

Risks Related to Economic and Market Environment

• A sustained deterioration of economic conditions or an economic crisis and government actions taken to limit the impact of such an economic

crisis could reduce demand or profitability for the Company’s products and services which would result in reduced earnings.

• A material worsening of the COVID-19 pandemic or other health emergency and government stimulus programs related thereto could materially

•

and adversely impact the Company’s business and results of operations.
Climate change, including increased frequency of extreme weather events, and related regulations could adversely affect the Company’s business
and damage our reputation.

Strategic and Business Risks

Increased competition from other pawnshops, point-of-sale consumer finance companies, other short-term consumer lenders, other LTO companies,
governmental entities and other organizations offering similar financial services and retail products offered by the Company could adversely affect the
Company’s results of operations.

The Company’s principal competitors are other pawnshops, branch-based consumer loan or finance companies, internet-based lenders, LTO stores, point-
of-sale,  LTO  and  consumer  finance  providers,  banks,  credit  unions  and  various  other  types  of  consumer  finance  companies  that  serve  the  Company’s
primarily credit-constrained customer base. In addition, banks and consumer finance companies are developing retail POS payment products and services
designed  to  compete  for  the  credit-constrained  customer,  many  of  which  have  greater  financial  resources  and  brand  recognition  than  the  Company.
Significant increases in the number and size of competitors for the Company’s business could result in a decrease in the number of the Company’s pawn
transactions or in AFF’s transaction volumes, resulting in lower levels of revenue and earnings.

21

Table of Contents

Furthermore, the Company’s retail pawn operations have many competitors, such as retailers of new and pre-owned merchandise, other pawnshops, thrift
shops,  online  retailers  of  new  and  pre-owned  merchandise,  online  classified  advertising  sites,  social  media  platforms  and  online  auction  sites.  Many
consumers view these competitors as a safer, more price-competitive or convenient option for acquiring similar products to what the Company sells. AFF
also competes with many of these retailers for consumers desiring to purchase lower cost merchandise for cash or on credit.

In Mexico, the Company’s pawn stores also compete directly with government-sponsored or affiliated non-profit foundations operating pawn stores. The
Mexican government could take regulatory or administrative actions that would harm the Company’s ability to compete profitably in the Mexico market.

Increased  competition  or  aggressive  marketing  and  pricing  practices  by  these  competitors  could  result  in  decreased  revenue,  margins  and  inventory
turnover rates in the Company’s retail operations.

A decrease in demand for the Company’s products and services and the failure of the Company to adapt to such decreases could adversely affect the
Company’s results of operations.

Although the Company actively manages its product and service offerings to ensure that such offerings meet the needs and preferences of its customer base
and merchant partners, in the case of the AFF business, the demand for a particular product or service may decrease due to a variety of factors, including
many that the Company may not be able to control, anticipate or respond to in a timely manner, such as the availability and pricing of competing products
or technology, changes in customers’ financial conditions as a result of changes in unemployment levels, declines in consumer spending habits related to
general economic conditions, inflation, weather events, public health and safety issues, fuel prices, interest rates, government sponsored economic stimulus
programs,  social  welfare  or  benefit  programs,  real  or  perceived  loss  of  consumer  confidence  or  regulatory  restrictions  that  increase  or  reduce  customer
access to particular products. The AFF business also competes in an industry that is subject to significant technological change and disruption and AFF’s
ability to meet the needs of both merchants and consumers is dependent on its ability to adequately adapt and respond to these changes.

The Company’s retail sales depend in large part on sufficient inventory levels driven primarily by forfeited collateral on pawn loans. If demand for pawn
loans decreases, inventory levels typically decline, which can negatively impact retail sales.

Should the Company fail to adapt to a significant change in its customers’ demand for, or regular access to, its products, the Company’s revenue could
decrease significantly. Even if the Company makes adaptations, its customers or merchants may resist or may reject products or services whose adaptations
make them less attractive or less available. In any event, the effect of any product or service change on the results of the Company’s business may not be
fully ascertainable until the change has been in effect for some time.

The Company’s organic growth is subject to external factors and other circumstances over which it has limited control or that are beyond its control.
These factors and circumstances could adversely affect the Company’s ability to grow.

The  success  of  the  Company’s  organic  expansion  strategy  is  subject  to  numerous  external  factors,  including  regulatory  restrictions,  general  economic
conditions and acceptance of the Company’s products. With respect to the Company’s pawn business, organic growth is largely driven by the ability to
increase the productivity of its existing stores and successfully open new stores, which new store openings are impacted by the availability of sites with
favorable customer demographics, limited competition from other pawn stores, community acceptance, suitable lease terms, its ability to attract, train and
retain  qualified  associates  and  management  personnel,  the  ability  to  obtain  required  government  permits  and  licenses  and  the  ability  to  complete
construction and obtain utilities in a timely manner. With respect to the AFF business, organic growth is largely driven by the ability of AFF to expand its
network of merchant partners, increase utilization of its products at its merchant partners and improve its technology to support increased growth, meet the
needs of its merchants and consumers and make effective approval decisions with respect to its products. Some of these factors are beyond the Company’s
control. The failure to execute the Company’s organic expansion strategy would adversely affect the Company’s ability to expand its business and could
materially adversely affect its business, prospects, results of operations and financial condition.

22

Table of Contents

The inability to successfully identify attractive acquisition targets, realize administrative and operational synergies and integrate completed acquisitions
could adversely affect results.

The Company has historically grown, in large part, through strategic acquisitions, and the Company’s strategy is to continue to pursue attractive acquisition
opportunities if and when they become available. The success of an acquisition is subject to numerous internal and external factors, such as competition
rules,  the  ability  to  consolidate  information  technology  and  accounting  functions,  the  management  of  additional  sales,  administrative,  operations  and
management personnel, overall management of a larger organization, competitive market forces, and general economic and regulatory factors. It is possible
that  the  integration  process  could  result  in  unrealized  administrative  and  operational  synergies,  the  loss  of  key  employees,  the  disruption  of  ongoing
businesses,  tax  costs  or  inefficiencies,  or  inconsistencies  in  standards,  controls,  information  technology  systems,  procedures  and  policies,  any  of  which
could adversely affect the Company’s ability to maintain relationships with customers, employees, or other third-parties or the Company’s ability to achieve
the anticipated benefits of such acquisitions and could harm its financial performance. Furthermore, future acquisitions may be in jurisdictions in which the
Company does not currently operate or in lines of business that are new to the Company, which could make the successful consummation and integration of
any such acquisitions more difficult. Acquisition targets may also become increasingly scarce in future periods or harder to acquire at attractive valuations.
Failure to successfully integrate an acquisition could have an adverse effect on the Company’s business, results of operations and financial condition, and
failure  to  successfully  identify  attractive  acquisition  targets  and  complete  such  acquisitions  on  favorable  terms  could  have  an  adverse  effect  on  the
Company’s growth. Additionally, any acquisition has the risk that the Company may not realize a return on the acquisition or the Company’s investment.

The Company’s future success is largely dependent upon the ability of its management team to successfully execute its business strategy.

The Company’s future success, including its ability to achieve its growth and profitability goals, is dependent on the ability of its management team to
execute  on  its  long-term  business  strategy,  which  requires  them  to,  among  other  things:  (1)  pursue  organic  growth  by  opening  new  pawn  stores  and
expanding  AFF’s  network  of  merchant  partners,  (2)  identify  attractive  acquisition  opportunities,  close  on  such  acquisitions  on  favorable  terms  and
successfully  integrate  acquired  businesses,  (3)  encourage  and  improve  customer  traffic  at  its  pawn  stores  and  the  utilization  of  AFF’s  products  with  its
existing  merchant  partners,  (4)  improve  the  customer  experience  at  its  pawn  stores  and  for  AFF’s  merchant  partners  and  customers,  (5)  enhance
productivity  of  its  pawn  stores,  including  through  investments  in  technology,  (6)  control  expenses  in  line  with  current  projections,  (7)  keep  pace  with
technological  change  and  improve  the  Company’s  proprietary  pawn  point-of-sale  and  loan  management  system  and  AFF’s  proprietary  lease  and  loan
management system and decisioning platform, and (8) effectively maintain its compliance programs and respond to regulatory developments and changes
that  impact  its  business.  Failure  of  management  to  execute  its  business  strategy  could  negatively  impact  the  Company’s  business,  growth  prospects,
financial  condition  or  results  of  operations.  Further,  if  the  Company’s  growth  is  not  effectively  managed,  the  Company’s  business,  financial  condition,
results of operations and future prospects could be negatively affected, and the Company may not be able to continue to implement its business strategy and
successfully conduct its operations.

Operational Risks

The Company depends on its senior management and may not be able to retain those employees or recruit additional qualified personnel.

The Company depends on its senior management to execute its business strategy and oversee its operations. The Company’s senior management team has
significant pawn industry experience in both Latin America and the United States as well as public company experience, which the Company believes is
unique  in  the  pawn  industry.  Furthermore,  AFF’s  senior  management  team  provides  the  Company  with  significant  experience  with  retail  POS  payment
solutions  for  credit-constrained  customers.  The  loss  of  services  of  any  of  the  members  of  the  Company’s  senior  management,  including  AFF’s
management, could adversely affect the Company’s business until a suitable replacement can be found, if at all. There may be a limited number of persons
with the requisite skills to serve in these positions, and the Company cannot ensure that it would be able to identify or employ such qualified personnel on
acceptable terms. Furthermore, a significant increase in the costs to retain any members of the Company’s senior management could adversely affect the
Company’s business and operations.

23

Table of Contents

The Company depends on hiring, training and retaining an adequate number of qualified employees to run its businesses.

The Company’s pawn business relies heavily on hourly retail employees along with supervisory employees, while AFF relies heavily on sales, information
technology, data science and customer service employees. The Company must attract, train, and retain a large number of employees, while at the same time
controlling  labor  costs.  In  particular,  the  Company’s  in-store  positions  have  historically  had  high  turnover  rates,  which  can  lead  to  increased  training,
retention and other costs and impair the overall customer service and efficiencies at the Company’s pawn stores. There has also been an increase in labor
shortages and competition for employees, especially with respect to the Company’s hourly in-store employees, including from retailers and the restaurant
industries. The Company also faces meaningful competition for AFF’s salesforce, information technology, call center and data science teams. The lack of
availability of adequate employees or the Company’s inability to attract and retain qualified employees, or an increase in wages and benefits to current
employees could adversely affect its business, results of operations, cash flows and financial condition.

Furthermore, federal, state or local legislated increases in the minimum wage, as well as increases in additional labor cost components such as employee
benefit costs, workers’ compensation insurance rates, compliance costs, fines and, in Mexico, additional costs associated with labor agreements, unions and
profit sharing requirements, would increase the Company’s labor costs, which could have a material adverse effect on its business, prospects, results of
operations and financial condition.

The Company’s business depends on the uninterrupted operation of the Company’s facilities, systems and business functions, including its information
technology and other business systems, and reliance on other companies to provide key components of its business systems.

The  Company’s  business  depends  highly  upon  its  ability  to  perform,  in  an  efficient  and  uninterrupted  fashion,  necessary  business  functions  such  as
operating,  managing  and  securing  its  retail  locations,  technical  support  centers,  security  monitoring,  treasury  and  accounting  functions  and  other
administrative support functions. Additionally, the Company’s storefront operations depend on the efficiency and reliability of the Company’s proprietary
pawn point-of-sale and loan management system and AFF depends on its systems to process its transaction volume and effectively decision and service its
customers.  Furthermore,  third-parties  provide  a  number  of  key  components  necessary  to  the  Company’s  business  functions  and  systems.  Any  problems
caused  by  these  third-parties  could  adversely  affect  the  Company’s  ability  to  deliver  products  and  services  to  its  customers  and  otherwise  conduct  its
business. A shut-down of or inability to access these systems due to a power outage, a cyber-security breach or attack, a breakdown or failure of one or
more of its information technology, telecommunications or other systems, or sustained or repeated disruptions of such systems could significantly impair its
ability to perform such functions on a timely basis and could result in a deterioration of the Company’s ability to perform its day-to-day operations, provide
customer service or perform other necessary business functions.

Security breaches, cyber attacks or fraudulent activity could result in damage to the Company’s operations or lead to reputational damage and expose
the Company to significant liabilities.

An important component of the Company’s business involves collection, storage, use, disclosure, processing, transfer and other handling of a wide variety
of sensitive, regulated and/or confidential information, including personally identifiable information, for various purposes in its business. The Company has
historically acquired and maintained minimal personal information with respect to its pawn customers (primarily name, address and date of birth). AFF
obtains  additional  personal  information,  including  social  security  numbers,  dates  of  birth,  bank  account  and  payment  card  information  and  data  from
consumer  reporting  agencies  (including  credit  report  information)  from  its  customers,  increasing  the  potential  risk  of  unauthorized  access  to  such
confidential information. The Company is under constant threat of loss due to the velocity and sophistication of security breaches and cyber attacks. These
security  incidents  and  cyber  attacks  may  be  in  the  form  of  computer  hacking,  acts  of  vandalism  or  theft,  malware,  computer  viruses  or  other  malicious
codes, phishing, employee error or malfeasance, catastrophes or unforeseen events or other cyber-attacks. A security breach of the Company’s computer
systems, or those of the Company’s third-party service providers, including as a result of cyber attacks, could cause loss of Company assets, interrupt or
damage its operations or harm its reputation. In addition, the Company could be subject to liability if confidential customer or employee information is
misappropriated from its computer systems. Any compromise of security, including security breaches perpetrated on persons with whom the Company has
commercial  relationships,  that  results  in  the  unauthorized  access  to  or  use  of  personal  information  or  the  unauthorized  access  to  or  use  of  confidential
employee,  customer,  supplier  or  Company  information,  could  result  in  a  violation  of  applicable  privacy  and  other  laws,  significant  legal  and  financial
exposure, damage to the Company’s reputation, and a loss of confidence of the Company’s customers, vendors and others, which could harm its business
and operations. Any compromise of security could deter people from entering into transactions that involve transmitting confidential information to the
Company’s systems and could harm relationships with the Company’s suppliers, which could have a material adverse effect on the Company’s business.
Actual  or  anticipated  cyber  attacks  may  cause  the  Company  to  incur  substantial  costs,  including  costs  to  prevent  future  attacks  and  investigate  actual
attacks, deploy additional personnel and

24

Table of Contents

protection  technologies,  train  employees  and  engage  third-party  experts  and  consultants.  Despite  the  Company’s  implementation  of  significant  security
measures,  including  the  use  of  encryption  and  authentication  technology  to  provide  security  and  authentication  to  effectively  secure  transmission  of
confidential  information,  these  systems  may  still  be  vulnerable  to  physical  break-ins,  computer  viruses,  programming  errors,  attacks  by  third-parties  or
similar disruptive problems. The Company may not have the resources or technical sophistication to anticipate or prevent rapidly evolving types of cyber
attacks. Moreover,  the  Company  may  be  unable  to  anticipate  cyber  attacks,  react  in  a  timely  manner,  or  implement  adequate  preventative  or  remedial
measures. Although the Company monitors its systems in order to detect security breaches or instances of unauthorized access to confidential information,
there is no guarantee that its monitoring efforts will be effective. While the Company has not experienced any material losses relating to cyber attacks or
other  information  security  breaches  to  date,  the  Company  and  AFF  have  been  the  subject  of  attempted  hacking  and  cyber  attacks  and  there  can  be  no
assurance that the Company will not suffer significant losses or reputational harm in the future.

Additionally, the regulatory environment related to information security and data collection, retention, use and privacy is increasingly rigorous, with new
and constantly changing requirements applicable to the Company’s business, and compliance with those requirements could result in additional costs, such
as  increased  investment  in  technology  or  investigative  expenses,  the  costs  of  compliance  with  privacy  laws,  and  fines,  penalties  and  costs  incurred  to
prevent  or  remediate  information  security  or  cyber  breaches.  Furthermore,  federal  and  state  regulators  and  many  federal  and  state  laws  and  regulations
require  notice  of  any  data  security  breaches  that  involve  personal  information.  These  mandatory  disclosures  regarding  a  security  breach  are  costly  to
implement  and  often  lead  to  widespread  negative  publicity,  which  may  cause  consumers  to  lose  confidence  in  the  effectiveness  of  the  Company’s  data
security measures. Any security breach suffered by the Company or its vendors, any unauthorized, accidental, or unlawful access or loss of data, or the
perception  that  any  such  event  has  occurred,  could  result  in  a  disruption  to  the  Company’s  operations,  litigation,  an  obligation  to  notify  regulators  and
affected  individuals,  the  triggering  of  indemnification  and  other  contractual  obligations,  regulatory  investigations,  government  fines  and  penalties,
reputational damage, and loss of customers and ecosystem partners, and its business could be materially and adversely affected.

Lastly, the Company’s cyber and other insurance policies carry retention and coverage limits which may not be adequate to reimburse for losses caused by
security breaches, and the Company may not be able to collect fully, if at all, under these insurance policies.

Because  the  Company  maintains  a  significant  supply  of  cash,  loan  collateral  and  inventories  in  its  pawn  stores  and  certain  processing  centers,  the
Company may be subject to employee and third-party robberies, riots, looting, burglaries and thefts. The Company also may be subject to liability as a
result of crimes at its pawn stores.

The Company’s business requires it to maintain a significant supply of cash, loan collateral and inventories, including gold and other precious metals, in
most of its pawn stores and certain storage and processing locations. As a result, the Company is subject to the risk of employee and third-party robberies,
riots, looting, burglaries and thefts. Although the Company has implemented various programs in an effort to reduce these risks and utilizes various security
measures at its facilities, there can be no assurance that robberies, riots, looting, burglaries and thefts will not occur. Robberies, riots, looting, burglaries and
thefts could lead to losses and shortages and could adversely affect the Company’s business, prospects, results of operations and financial condition. The
Company maintains a program of insurance coverage for various types of property, casualty and other risks. However, the insurance program generally has
large deductibles and may not be adequate to cover all such losses. The Company could also experience liability or adverse publicity arising from such
crimes. Any such event may have a material and adverse effect on the Company’s business, prospects, results of operations and financial condition.

If the Company is unable to protect its intellectual property rights, its ability to compete could be negatively impacted.

The success of the Company’s business depends to a certain extent upon the value associated with its intellectual property rights, including its proprietary,
internally developed point-of-sale and loan management system that is in use in its pawn stores and its proprietary application and decisioning technology
that is used by the AFF business. The Company relies on a combination of trademarks, trade dress, trade secrets, proprietary software, website domain
names  and  other  rights,  including  confidentiality  procedures  and  contractual  provisions  to  protect  its  proprietary  technology,  processes  and  other
intellectual  property.  While  the  Company  intends  to  vigorously  protect  its  trademarks  and  proprietary  systems  against  infringement,  it  may  not  be
successful. In addition, the laws of certain foreign countries may not protect intellectual property rights to the same extent as the laws of the U.S. The costs
required to protect the Company’s intellectual property rights and trademarks could be substantial.

25

Table of Contents

The Company’s businesses are typically subject to seasonality, which causes the Company’s revenues and operating cash flows to fluctuate and may
adversely affect the Company’s ability to borrow on its unsecured credit facilities, service its debt obligations and fund its operations.

The Company’s U.S. pawn business typically experiences reduced demand in the first and second quarters as a result of its customers’ receipt of federal tax
refund  checks  typically  in  February  of  each  year  while  demand  typically  increases  during  the  third  and  fourth  quarters.  The  AFF  business  experiences
significantly  higher  originations  in  the  fourth  quarter  associated  with  holiday  shopping,  which  also  generally  positively  impacts  retail  sales  in  the
Company’s  pawn  stores  in  the  fourth  quarter,  and  reduced  demand  in  the  first  and  second  quarters  as  retail  expenditures  are  generally  lower  in  these
quarters.  Typically,  the  Company’s  pawn  business  experiences  seasonal  growth  of  service  fees  in  the  third  and  fourth  quarter  of  each  year  due  to  loan
balance  growth.  Service  fees  generally  decline  in  the  first  and  second  quarter  of  each  year  due  to  the  typical  repayment  of  pawn  loans  associated  with
statutory bonuses received by customers in the fourth quarter in Mexico and with tax refund proceeds typically received by customers in the first quarter in
the U.S.

This seasonality requires the Company to manage its cash flows over the course of the year. If a governmental authority were to pursue economic stimulus
actions or issue additional tax refunds, tax credits or other transfer payments at other times during the year, such actions could have a material adverse
effect  on  the  Company’s  business,  prospects,  results  of  operations  and  financial  condition  during  these  periods.  If  the  Company’s  revenues  were  to  fall
substantially below what it would normally expect during certain periods, the Company’s annual financial results, its ability to borrow on its unsecured
credit facilities, and its ability to service its debt obligations or fund its operations, including originations for the AFF business, could be adversely affected.

The failure or inability of third-parties who provide products, services or support to the Company to maintain their products, services or support could
disrupt Company operations or result in a loss of revenue.

The  Company’s  operations  and  cash  management  are  dependent  upon  the  Company’s  ability  to  maintain  retail  banking  services,  treasury  management
services and borrowing relationships with commercial banks. Actions by federal regulators in the U.S. and Latin American countries where the Company
operates have caused many commercial banks, including certain banks used by the Company, to cease offering such services to the Company and other
businesses  in  the  pawn,  LTO  and  consumer  finance  industries.  The  Company  also  relies  significantly  on  outside  vendors  to  provide  services  related  to
financial transaction processing (including credit and debit card processors), utilities, store security, armored transport, precious metal smelting, data and
voice networks and other information technology products and services. The failure or inability of any of these third-party financial institutions or vendors
to provide such services could limit the Company’s ability to grow its business and could increase the Company’s costs of doing business, which could
adversely affect the Company’s operations if the Company is unable to timely replace them with comparable service providers at a comparable cost.

Regulators  and  payment  processors  are  scrutinizing  certain  consumer  finance  companies’  access  to  the  Automated  Clearing  House  (“ACH”)  system  to
disburse and collect proceeds and repayments for consumer finance products, and any interruption or limitation on the Company’s ability to access this
critical system would materially adversely affect its business.

It has been reported that actions, referred to as Operation Choke Point, by the U.S. Department of Justice (the “Justice Department”), the Federal Deposit
Insurance Corporation (the “FDIC”) and certain state regulators appear to be intended to discourage banks and ACH payment processors from providing
access to the ACH system for certain lenders that they believe are operating illegally, cutting off their access to the ACH system to either debit or credit
customer accounts (or both).

In  the  past,  this  heightened  regulatory  scrutiny  by  the  Justice  Department,  the  FDIC  and  other  regulators  has  caused  some  banks  and  ACH  payment
processors to cease doing business with consumer finance companies who are operating legally, without regard to whether those companies are complying
with  applicable  laws,  simply  to  avoid  the  risk  of  heightened  scrutiny  or  even  litigation.  These  actions  have  reduced  the  number  of  banks  and  payment
processors who provide commercial banking services, credit facilities and ACH payment processing services which could conceivably make it increasingly
difficult  to  find  banking  partners  and  payment  processors  in  the  future  and/or  lead  to  significantly  increased  costs  for  capital  and  these  services.
Furthermore, the Company also relies on credit card companies and payment processors for a significant portion of its retail sales as well as payments on
its  pawn  loans,  LTO,  RISA  and  bank  loan  products.  These  companies  may  decide  to  cease  doing  business  with  the  Company  due  to  regulatory  or
reputational concerns. If the Company is unable to maintain access to needed services on favorable terms, the Company would have to materially alter, or
possibly discontinue, some or all of its business if alternative processors are not available.

26

Table of Contents

Regulatory, Legislative and Legal Risks

The Company’s products and services are subject to extensive regulation and supervision under various federal, state and local laws, ordinances and
regulations in both the U.S. and Latin America. If changes in regulations affecting the Company’s pawn business or the AFF business create increased
restrictions, or have the effect of prohibiting pawn loans or POS payment products in the jurisdictions where the Company currently operates, such
regulations could materially impair or reduce the Company’s business and limit its expansion into new markets.

The  Company’s  products  and  services  are  subject  to  extensive  regulation  and  supervision  under  various  federal,  state  and  local  laws,  ordinances  and
regulations  in  both  the  U.S.  and  Latin  America.  Federal  and  state  regulatory  authorities  are  increasingly  focused  on  consumer  finance  and  retail  POS
payment products for credit-constrained consumers such as those offered by the Company. The Company faces the risk that restrictions or limitations on
pawn loans and retail POS payment products resulting from the enactment, change, interpretation or enforcement of laws and regulations in the U.S. or
Latin America could have a negative effect on the Company’s business activities. In addition, certain consumer advocacy groups, federal, state and local
legislators and governmental agencies have also asserted that rules, laws and regulations should be tightened so as to severely limit, if not eliminate, the
availability of pawn transactions, POS payment products and buy/sell agreements to consumers. Moreover, the Company expects the current presidential
administration in the U.S. to devote substantial attention to consumer protection matters, including more aggressive enforcement actions, and, as a result,
businesses transacting with credit-constrained consumers could be held to higher standards of monitoring, disclosure and reporting, regardless of whether
new laws or regulations governing the Company’s industry are adopted. It is difficult to assess the likelihood of the enactment of any unfavorable federal or
state legislation or local ordinances, and there can be no assurance that additional legislative, administrative or regulatory initiatives will not be enacted that
would severely restrict, prohibit, or eliminate the Company’s ability to offer certain products and services.

In particular, with respect to the Company’s pawn business, restrictions and regulations such as licensing requirements for pawn stores and their employees,
customer identification requirements, suspicious activity reporting, disclosure requirements and limits on interest rates, loan service fees, or other fees have
been and continue to be proposed. Adoption of such federal, state or local regulation or legislation in the U.S. and Latin America could restrict, or even
eliminate,  the  availability  of  pawn  transactions  and  buy/sell  agreements  at  some  or  all  of  the  Company’s  locations,  which  would  adversely  affect  the
Company’s operations and financial condition.

In addition, certain aspects of the AFF business, such as the content of its advertising and other disclosures to customers about transactions, its collection
practices, the manner in which AFF contacts its customers, the decisioning process regarding whether to enter into a transaction with a potential customer,
its credit reporting practices and the manner in which it processes and stores certain customer, employee and other information are subject to federal and
state laws and regulatory oversight. These applicable state and federal privacy laws will require AFF to design, implement and maintain different types of
privacy-  and  access-related  compliance  controls  and  programs  simultaneously  in  multiple  states,  thereby  further  increasing  the  complexity  and  cost  of
compliance.

Moreover, certain states limit the total amount or rate of finance charge that AFF may charge a customer in order for the customer to achieve ownership of
the leased merchandise at the end of the lease term. Additional states may elect to implement similar limits or states with existing limits may elect to further
lower the total cost that AFF may charge a customer to achieve ownership of the leased merchandise at the end of the lease term, which could have an
adverse effect on the Company’s results of operation and financial condition.

The complexity of the political and regulatory environment in which the Company operates and the related cost of compliance are both increasing due to
the changing political landscape, additional legal and regulatory requirements, the Company’s ongoing expansion into new markets and the fact that foreign
laws occasionally are vague or conflict with domestic laws. In addition to potential damage to the Company’s reputation and brand, failure to comply with
applicable federal, state and local laws and regulations such as those outlined elsewhere in these risk factors may result in the Company being subject to
claims, lawsuits, fines and adverse publicity that could have a material adverse effect on its business, results of operations and financial condition.

27

Table of Contents

The Company is the subject of a lawsuit initiated by the CFPB alleging violations of the MLA and the Company’s predecessor company’s 2013 CFPB
consent order and a purported securities class action and derivative action.

On November 12, 2021, the CFPB initiated a civil action in the United States District Court for the Northern District of Texas against FirstCash, Inc. and
Cash America West, Inc., two of the Company’s subsidiaries, alleging violations of the MLA. The CFPB also alleges that FirstCash, Inc. violated a 2013
CFPB order against its predecessor company that, among other things, required the predecessor company to cease and desist from further MLA violations.
The CFPB is seeking an injunction, redress for affected borrowers and a civil monetary penalty. On March 28, 2022, the CFPB filed a motion to strike
certain  affirmative  defenses  of  the  Company,  which  motion  remains  pending.  On  April  27,  2022,  the  Company  filed  a  motion  for  partial  summary
judgment, which remains pending. On October 24, 2022, the Company filed a motion to dismiss the lawsuit due to the funding structure of the CFPB,
which  the  motion  alleges  is  unconstitutional.  This  motion  to  dismiss  follows  the  recent  decision  by  the  Fifth  Circuit  Court  of  Appeals,  where  the  U.S.
District Court for the Northern District of Texas sits, finding that the CFPB is unconstitutionally structured based upon its funding mechanism. The motion
to dismiss remains pending. On November 4, 2022, the case was stayed pending the CFPB appeal of the Fifth Circuit ruling to the United States Supreme
Court. While the Company intends to vigorously defend itself against the allegations in the case, it cannot predict or determine the timing or final outcome
of this matter, or the effect that any adverse determinations from the lawsuit may have on the Company. An unfavorable determination in the lawsuit could
result in the payment of substantial monetary damages, which could have a material effect on the Company’s business, results of operations or financial
condition. The Company may also be required to modify its business practices in the event of an unfavorable determination in the lawsuit, which could
result in increased operational costs and negatively impact demand for its products and customer satisfaction. Further, the legal costs associated with the
lawsuit, which may not be covered by insurance, and the amount of time required to be spent by management and the Board on this matter, even if the
Company is ultimately successful, could have a material effect on its business, financial condition and results of operations.

Following the announcement of the CFPB’s action, the Company has become subject to a purported securities class action and derivative action related to
the CFPB’s lawsuit and may become subject to further related litigation. On January 14, 2022, plaintiff Genesee County Employees’ Retirement System
filed a putative shareholder securities class action lawsuit (the “Litigation”) in the United States District Court for the Northern District of Texas against the
Company and certain of its current officers styled Genesee County Employees’ Retirement System v. FirstCash Holdings, Inc., et al., Civil Action No. 4:22-
CV-00033-P  (N.D.  Tex.).  The  complaint  alleges  that  the  defendants  made  materially  false  and/or  misleading  statements  that  caused  losses  to  investors,
including  that  the  Company  failed  to  disclose  in  public  statements  that  the  Company  engaged  in  widespread  and  systemic  violations  of  the  MLA.  The
Litigation does not quantify any alleged damages, but, in addition to attorneys’ fees and costs, it seeks to recover damages on behalf of the plaintiff and
other persons who purchased or otherwise acquired Company stock during the putative class period from February 1, 2018 through November 12, 2021 at
allegedly  inflated  prices  and  purportedly  suffered  financial  harm  as  a  result.  On  June  8,  2022,  the  Company  and  named  defendants  filed  a  motion  to
dismiss, which remains pending.

The Company was named as a nominal defendant and certain of the Company’s current and former directors and officers were named as defendants in a
shareholder derivative lawsuit filed on July 19, 2022 in the United States District Court for the Northern District of Texas and styled Treppel Family Trust
U/A  08/18/18  Lawrence  A.  Treppel  and  Geri  D.  Treppel  for  the  Benefit  of  Geri  D.  Treppel  and  Larry  A.  Treppel,  Derivatively  on  Behalf  of  FirstCash
Holdings, Inc., v. Rick L. Wessel, et. al, Case 4:22-cv-00623-P (N.D. Tex). The complaint makes similar allegations as the Litigation and alleges a single
count for breach of fiduciary duty against the named derivative defendants. The action does not quantify any alleged damages, but, in addition to attorneys’
fees and costs and certain equitable relief, the derivative plaintiff seeks to recover damages on behalf of the Company for purported financial harm and to
have the court order changes in the Company’s corporate governance. On August 8, 2022, the court stayed all proceedings in this derivative action pending
the  disposition  of  any  motion  to  dismiss  filed  in  the  Litigation.  On  November  1,  2022,  the  putative  plaintiff  dismissed  Jorge  Montanõ  from  the  action
without prejudice.

An unfavorable result in these matters could have a material impact on the Company’s financial condition and results of operations.

28

Table of Contents

The FTC and the CFPB have regulatory, supervisory and enforcement powers over providers of consumer financial products and services in the U.S.,
and each could exercise its enforcement powers in ways that could have a material adverse effect on the Company’s business and financial results.

The FTC is charged with preventing unfair or deceptive acts or practices and false or misleading advertisements, and the CFPB is charged with preventing
unfair, deceptive or abusive acts or practices. To this end, the FTC and CFPB have been exercising their supervisory and investigative powers over certain
non-bank  providers  of  consumer  financial  products  and  services.  In  particular,  both  the  FTC  and  CFPB  have  the  authority  to  issue  civil  investigative
demands and pursue administrative proceedings or litigation for actual or perceived violations of some federal consumer laws. In these proceedings, the
FTC can seek consent orders, confidential memorandums of understandings, cease and desist orders (which can include orders for redisclosure, restitution
or rescission of contracts, as well as affirmative or injunctive relief) and monetary penalties. The CFPB’s examination authority permits its examiners to
inspect  the  books  and  records  of  providers  of  short-term,  small  dollar  loans  and  ask  questions  about  their  business  practices.  As  a  result  of  these
examinations of non-bank providers of consumer credit, the Company could be subject to specific enforcement action, including monetary penalties, which
could adversely affect the Company.

Also, where a company is alleged to have violated Title X of the Dodd-Frank Act or CFPB regulations implemented under Title X of the Dodd-Frank Act,
the Dodd-Frank Act empowers state attorneys general and certain state regulators to bring civil actions to remedy alleged violations of law. If the CFPB or
one or more state attorneys general or state regulators believe that the Company has violated any of the applicable laws or regulations or any consent orders
or  confidential  memorandums  of  understanding  against  or  with  the  Company,  they  could  exercise  their  enforcement  powers  in  ways  that  could  have  a
material adverse effect on the Company’s business and financial results. Furthermore, under the current presidential administration in the U.S., the CFPB
has  been  more  aggressive  in  their  exercise  of  the  enforcement  powers  making  it  more  likely,  as  evidenced  by  the  CFPB’s  action  against  the  Company
related  to  alleged  violations  of  the  MLA,  that  future  enforcement  actions  will  be  brought  against  consumer  finance  companies  providing  services  and
products to credit-constrained customers.

See “Item 1. Business—Government Regulation” for a further discussion of the regulatory authority of the CFPB.

The FDIC has issued examination guidance affecting AFF’s unaffiliated third-party lender and these or subsequent new rules and regulations could
have a significant impact on AFF’s products originated by the Bank.

The installment loans are originated by the Bank using technology and marketing services provided by AFF. The Bank is supervised and examined by both
the state of Utah, which charters the Bank, and the FDIC. If the FDIC or the Utah Department of Financial Institutions considers any aspect of the products
originated by the Bank to be inconsistent with its guidance, the Bank may be required to alter or discontinue the product.

On July 29, 2016, the board of directors of the FDIC released examination guidance relating to third-party lending, which, if finalized, would apply to all
FDIC-supervised  institutions  that  engage  in  third-party  lending  programs,  including  certain  bank  products.  The  proposed  guidance  elaborates  on
previously-issued agency guidance on managing third-party risks and specifically addresses third-party lending arrangements where an FDIC-supervised
institution relies on a third party to perform a significant aspect of the lending process. The types of relationships that would be covered by the guidance
include (but are not limited to) relationships for originating loans on behalf of, through or jointly with third-parties, or using platforms developed by third
parties.  If  adopted  as  proposed,  the  guidance  would  result  in  increased  supervisory  attention  of  institutions  that  engage  in  significant  lending  activities
through third-parties, including at least one examination every 12 months, as well as supervisory expectations for a third-party lending risk management
program and third-party lending policies that contain certain minimum requirements, such as self-imposed limits as a percentage of total capital for each
third-party lending relationship and for the overall loan program, relative to origination volumes, credit exposures (including pipeline risk), growth, loan
types, and acceptable credit quality. While the guidance has never formally been adopted, it is the Company’s understanding that the FDIC has relied upon
it in its examination of third-party lending arrangements.

29

Table of Contents

If AFF’s originating bank partner model is successfully challenged or deemed impermissible, it could be found to be in violation of licensing, interest
rate limit, lending or brokering laws and face penalties, fines, litigation or regulatory enforcement.

Loans originated through the Bank’s program accounted for 4% of the Company’s total revenues during 2022. AFF relies on its originating bank partner
model to comply with various federal, state and other laws. If the legal structure underlying AFF’s relationship with the Bank was successfully challenged,
it may be found to be in violation of state licensing requirements and state laws regulating interest rates and fees, as well as disclosures. In the event of such
a challenge or if its arrangements with the Bank were to end for any reason, AFF would need to find and rely on an alternative bank relationship, rely on
existing state licenses, obtain new state licenses, pursue a bank charter, offer consumer loans and/or be subject to the interest rate limitations of certain
states.

AFF could be subject to litigation, whether private or governmental, or administrative action regarding the above claims. The potential consequences of an
adverse  determination  could  include  the  inability  to  collect  loans  at  the  interest  rates  contracted  for,  licensing  violations,  the  loans  being  found  to  be
unenforceable  or  void,  the  reduction  of  interest  or  principal,  or  other  penalties  or  damages.  Third-party  purchasers  of  loans  facilitated  through  AFF’s
platform also may be subject to scrutiny or similar litigation, whether based upon the inability to rely upon the “valid when made” doctrine or because a
party other than the Bank is deemed the true lender.

The  adoption  of  new  laws  or  regulations  or  adverse  changes  in,  or  the  interpretation  or  enforcement  of,  existing  laws  or  regulations  affecting  the
Company’s products and services could adversely affect its financial condition and operating results.

Governments,  including  agencies  at  the  national,  state  and  local  levels,  may  seek  to  enforce  or  impose  new  laws,  regulatory  restrictions,  licensing
requirements or taxes that affect the Company’s products or services it offers, the terms on which it may offer them, and the disclosure, compliance and
reporting obligations it must fulfill in connection with its business. They may also interpret or enforce existing requirements in new ways that could restrict
the Company’s ability to continue its current methods of operation or to expand operations, impose significant additional compliance costs, and could have
a material adverse effect on the Company’s financial condition and results of operations. In some cases, these measures could even directly prohibit some
or all of the Company’s current business activities in certain jurisdictions, or render them unprofitable and/or impractical to continue.

Media reports, statements made by regulators and elected officials and public perception in general of pawnshops, LTO and retail finance products for
credit-constrained  consumers  as  being  predatory  or  abusive  could  materially  adversely  affect  the  Company’s  businesses.  In  recent  years,  consumer
advocacy  groups  and  some  media  reports,  in  both  the  U.S.  and  Latin  America,  have  advocated  governmental  action  to  prohibit  or  place  severe
restrictions on the Company’s products and services.

Reports and statements made by consumer advocacy groups, members of the media, regulators and elected officials often focus on the annual or monthly
cost to a consumer of pawn, LTO and certain retail finance transactions, which are higher than the interest typically charged by banks to consumers with
better credit histories. These reports and statements typically characterize these products as predatory or abusive and often focus on alleged instances of
pawn  operators  purchasing  or  accepting  stolen  property  as  pawn  collateral.  If  the  negative  characterization  of  the  Company’s  businesses  becomes
increasingly  accepted  by  consumers,  demand  for  its  products  could  significantly  decrease,  which  could  materially  affect  the  Company’s  results  of
operations and financial condition. Additionally, if the negative characterization of these types of transactions becomes increasingly accepted by legislators
and regulators, the Company could become subject to more restrictive laws and regulations that could have a material adverse effect on the Company’s
financial  condition  and  results  of  operations.  Furthermore,  any  negative  public  perception  of  pawnshops  generally  would  also  likely  have  a  material
negative impact on the Company’s retail operations, including reducing the number of consumers willing to shop at the Company’s stores.

Judicial or administrative decisions, CFPB rule-making, amendments to the Federal Arbitration Act (the “FAA”) or new legislation could render the
arbitration agreements the Company uses illegal or unenforceable.

The Company includes dispute arbitration provisions for its employees and in its pawn, LTO and retail finance agreements. These provisions are designed
to  allow  the  Company  to  resolve  any  employee  or  customer  disputes  through  individual  arbitration  rather  than  in  court.  The  Company’s  arbitration
provisions explicitly provide that all arbitrations will be conducted on an individual and not on a class or collective basis. Thus, the Company’s arbitration
agreements, if enforced, have the effect of mitigating class and collective action liability.

30

Table of Contents

However, a number of state and federal circuit courts and the National Labor Relations Board have concluded that arbitration agreements with consumer
class action waivers are “unconscionable” and hence unenforceable, particularly where a small dollar amount is in controversy on an individual basis.

Therefore,  it  is  possible  that  the  Company’s  consumer  arbitration  agreements  will  be  rendered  unenforceable.  Additionally,  Congress  has  considered
legislation  that  would  generally  limit  or  prohibit  mandatory  dispute  arbitration  in  certain  consumer  contracts,  and  it  has  adopted  such  prohibitions  with
respect to certain mortgage loans and certain consumer loans to active-duty members of the military and their dependents.

Any  judicial  or  administrative  decision,  federal  legislation  or  agency  rule  that  would  impair  the  Company’s  ability  to  enter  into  and  enforce  consumer
arbitration  agreements  with  class  action  waivers  could  significantly  increase  the  Company’s  exposure  to  class  action  litigation  as  well  as  litigation  in
plaintiff friendly jurisdictions. Such litigation could have a material adverse effect on the Company’s business, results of operations and financial condition.

Current and future litigation or regulatory proceedings, both in the U.S. and Latin America, could have a material adverse effect on the Company’s
business, prospects, results of operations and financial condition.

The Company or its subsidiaries has been, is, or may become involved in lawsuits, regulatory or administrative proceedings, examinations, investigations,
consent  orders,  memorandums  of  understanding,  audits,  other  actions  arising  in  the  ordinary  course  of  business,  including  those  related  to  consumer
financial protection, federal or state wage and hour laws, product liability, unclaimed property, employment, personal injury and other matters that could
cause  it  to  incur  substantial  expenditures  and  generate  adverse  publicity.  In  particular,  the  Company  may  be  involved  in  lawsuits  or  regulatory  actions
related  to  consumer  finance  and  protection,  employment,  marketing,  unclaimed  property,  competition  matters,  and  other  matters,  including  class  action
lawsuits brought against it for alleged violations of the Fair Labor Standards Act, state wage and hour laws, state or federal advertising laws, consumer
protection,  lending  and  other  laws.  The  consequences  of  defending  proceedings  or  an  adverse  ruling  in  any  current  or  future  litigation,  judicial  or
administrative proceeding, including consent orders or memorandums of understanding, could cause the Company to incur substantial legal fees, have to
refund  fees  and/or  interest  collected,  refund  the  principal  amount  of  advances,  pay  treble  or  other  multiples  of  damages,  pay  monetary  penalties,  fines,
and/or modify or terminate the Company’s operations in particular states or countries. Defense or filing of any lawsuit or administrative proceeding, even if
successful, could require substantial time, resources, and attention of the Company’s management and could require the expenditure of significant amounts
for legal fees and other related costs. Settlement of lawsuits or administrative proceedings may also result in significant payments and modifications to the
Company’s operations. Due to the inherent uncertainties of litigation, administrative proceedings and other claims, the Company cannot accurately predict
the ultimate outcome of any such matters.

Adverse court and administrative interpretations or enforcement of the various laws and regulations under which the Company operates could require the
Company  to  alter  the  products  that  it  offers  or  cease  doing  business  in  the  jurisdiction  where  the  court,  state  or  federal  agency  interpretation  and
enforcement  is  applicable.  The  Company  is  also  subject  to  regulatory  proceedings,  and  the  Company  could  suffer  losses  from  interpretations  and
enforcement of state or federal laws in those regulatory proceedings, even if it is not a party to those proceedings. Any of these events could have a material
adverse  effect  on  the  Company’s  business,  prospects,  results  of  operations  and  financial  condition  and  could  impair  the  Company’s  ability  to  continue
current operations.

The  sale  and  pawning  of  firearms,  ammunition  and  certain  related  accessories  is  subject  to  current  and  potential  regulation,  which  could  have  a
material adverse effect on the Company’s reputation, business, prospects, results of operations and financial condition.

Because the Company accepts firearms as pawn collateral and buys and sells firearms, ammunition and certain related accessories in many of its U.S. pawn
locations, the Company is required to comply with federal, state and local laws and regulations pertaining to the pawning, purchase, storage, transfer and
sale of such products, and the Company is subject to reputational harm if a customer purchases or pawns a firearm that is later used in a deadly shooting.

Over the past several years, the purchase, sale and ownership of firearms, ammunition and certain related accessories has been the subject of increased
media  scrutiny  and  federal,  state  and  local  regulation.  If  enacted,  new  laws  and  regulations  could  limit  the  types  of  licenses,  firearms,  ammunition  and
certain related accessories that the Company is permitted to purchase and sell and could impose new restrictions and requirements on the manner in which
the Company pawns, offers, purchases and sells these products, which could have a material adverse effect on the Company’s business, prospects, results of
operations and financial condition.

31

Table of Contents

Furthermore,  the  Company  may  incur  losses  and  reputational  damage  due  to  lawsuits  relating  to  its  performance  of  background  checks  on  firearms
purchases  as  mandated  by  state  and  federal  law,  the  selling  of  firearms  or  the  improper  use  of  firearms  sold  by  the  Company,  including  lawsuits  by
individuals, municipalities, state or federal agencies or other organizations attempting to recover damages or costs from firearms retailers relating to the
sale or misuse of firearms. Furthermore, if any firearms sold by the Company are used in the commitment of any crimes or mass shootings, it could result
in  significant  adverse  media  attention  against  the  Company,  have  a  material  adverse  impact  on  the  reputation  of  the  Company  and  result  in  material
litigation against the Company. Commencement of such lawsuits or any adverse media attention against the Company could have a material adverse effect
on its business, reputation, prospects, results of operations and financial condition.

The Company is subject to the FCPA, anti-money laundering laws and other anti-corruption laws, and the Company’s failure to comply with these laws
could result in penalties that could have a material adverse effect on its business, results of operations and financial condition.

The Company is subject to the FCPA, which generally prohibits companies and their agents or intermediaries from making improper payments to foreign
officials for the purpose of obtaining or keeping business and/or other benefits. The Company is also subject to anti-money laundering laws in both the
United States and Latin America and anti-terrorism financing laws and regulations, including the Bank Secrecy Act and the Patriot Act. Furthermore, AFF
is required under its agreements with its originating bank partner to maintain an enterprise-wide program designed to enable it to comply with all applicable
anti-money laundering and anti-terrorism financing laws and regulations, including the Bank Secrecy Act and the Patriot Act. Although the Company has
policies and procedures designed to ensure that it, its employees, agents, and intermediaries comply with the FCPA, anti-money laundering laws and other
similar laws and regulations, there can be no assurance that such policies or procedures will work effectively all of the time or protect the Company against
liability for actions taken by its employees, agents, and intermediaries with respect to its business or any businesses that it may acquire. In the event the
Company  believes,  or  has  reason  to  believe,  its  employees,  agents,  or  intermediaries  have  or  may  have  violated  applicable  anti-corruption  laws  in  the
jurisdiction in which it operates, including the FCPA, the Company may be required to investigate or have a third-party investigate the relevant facts and
circumstances,  which  can  be  expensive  and  require  significant  time  and  attention  from  senior  management.  The  Company’s  continued  operation  and
expansion outside the U.S., especially in Latin America, could increase the risk, perceived or otherwise, of such violations in the future.

If the Company is found to have violated the FCPA, anti-money laundering laws or other similar laws, the Company may be subject to criminal and civil
penalties and other remedial measures, which could have an adverse effect on its business, results of operations, financial condition, and relationship with
regulators and the Bank. Investigation of any potential or perceived violations of the FCPA, anti-money laundering laws or other similar laws by U.S. or
foreign  authorities  could  harm  the  Company’s  reputation  and  could  have  a  material  adverse  effect  on  its  business,  results  of  operations  and  financial
condition.

Failure to maintain certain criteria required by state and local regulatory bodies could result in fines or the loss of the Company’s licenses to conduct
business.

Most states and many local jurisdictions both in the U.S. and in Latin America in which the Company operates require registration and licenses of stores
and employees to conduct the Company’s business. These states or their respective regulatory bodies have established criteria the Company must meet in
order to obtain, maintain, and renew those licenses. In addition, the AFF business is also subject to certain states’ laws which regulate and require licensing,
registration,  notice  filing  or  other  approval  by  parties  that  engage  in  certain  activity  regarding  consumer  finance  transactions,  including  facilitating  and
assisting  such  transactions  in  certain  circumstances.  Furthermore,  certain  states  and  localities  have  also  adopted  laws  requiring  licensing,  registration,
notice filing, or other approval for consumer debt collection or servicing, and/or purchasing or selling consumer loans. From time to time, the Company is
subject to audits in various states to ensure it is meeting the applicable requirements to maintain the applicable licenses and registrations.

Failure to meet the Company’s legal compliance requirements could result in substantial fines and penalties, store closures, the temporary or permanent
suspension of operations, the revocation of existing licenses and/or the denial of new and renewal licensing requests. The Company cannot guarantee future
license applications or renewals will be granted. If the Company were to lose any of its licenses to conduct its business, it could result in the temporary or
permanent closure of stores and/or cessation of AFF’s consumer lending activities, any of which could adversely affect the Company’s business, results of
operations and cash flows.

32

Table of Contents

Foreign Operations Risks

The Company’s financial position and results of operations may change significantly due to fluctuations in currency exchange rates in Latin American
markets.

The Company derives significant revenue, earnings and cash flow from operations in Latin America, where business operations are transacted primarily in
Mexican  pesos,  and  in  Guatemalan  quetzales  and  Colombian  pesos  to  a  lesser  extent.  The  Company’s  exposure  to  currency  exchange  rate  fluctuations
results  primarily  from  the  translation  exposure  associated  with  the  preparation  of  the  Company’s  consolidated  financial  statements,  as  well  as  from
transaction  exposure  associated  with  transactions  and  assets  and  liabilities  denominated  in  currencies  other  than  the  respective  subsidiaries’  functional
currencies. While the Company’s consolidated financial statements are reported in U.S. dollars, the financial statements of the Company’s Latin American
subsidiaries are prepared using their respective functional currency and translated into U.S. dollars by applying appropriate exchange rates. As a result,
fluctuations  in  the  exchange  rate  of  the  U.S.  dollar  relative  to  the  Latin  American  currencies  could  cause  significant  fluctuations  in  the  value  of  the
Company’s  assets,  liabilities,  stockholders’  equity  and  operating  results.  In  addition,  while  expenses  with  respect  to  foreign  operations  are  generally
denominated in the same currency as corresponding sales, the Company has transaction exposure to the extent expenditures are incurred in currencies other
than the respective subsidiaries’ functional currencies. The costs of doing business in foreign jurisdictions also may increase as a result of adverse currency
rate fluctuations. In addition, changes in currency rates could negatively affect customer demand, especially in Latin America and in U.S. stores located
near the Mexican border. For a detailed discussion of the impact of fluctuations in currency exchange rates, see “Item 7A. Quantitative and Qualitative
Disclosures About Market Risk.”

Risks and uncertainties related to the Company’s foreign operations could negatively impact the Company’s operating results.

As of December 31, 2022, the Company had 1,771 store locations in Latin America, including 1,682 in Mexico, 61 in Guatemala, 14 in Colombia and 14 in
El Salvador, and the Company plans to open or acquire additional stores in Latin America in the future. In addition, AFF owns a customer service call
center operating in Jamaica and utilizes third-party call center services located in the Dominican Republic and Mexico. Doing business in each of these
countries involves increased risks related to geo-political events, political instability, corruption, economic volatility, property crime, drug cartel and gang-
related  violence,  social  and  ethnic  unrest  including  riots  and  looting,  enforcement  of  property  rights,  governmental  regulations,  tax  policies,  banking
policies  or  restrictions,  foreign  investment  policies,  public  safety,  health  and  security,  anti-money  laundering  regulations,  interest  rate  regulation  and
import/export  regulations,  among  others.  As  in  many  developing  markets,  there  are  also  uncertainties  as  to  how  both  local  law  and  U.S.  federal  law  is
applied, including areas involving commercial transactions and foreign investment. As a result, actions or events could occur in these foreign countries that
are  beyond  the  Company’s  control,  which  could  restrict  or  eliminate  the  Company’s  ability  to  operate  some  or  all  of  its  locations  in  these  countries  or
significantly reduce customer traffic, product demand and the expected profitability of such operations.

Changes  impacting  international  trade  and  corporate  tax  and  other  related  regulatory  provisions  may  have  an  adverse  effect  on  the  Company’s
financial condition and results of operations.

Many of the foreign countries in which the Company operates impose costs on non-domestic companies through the use of local regulations, tariffs, labor
controls and other federal or state requirements or legislation. As the Company derives significant revenue, earnings and cash flow from operations in Latin
America, primarily in Mexico, there are some inherent risks regarding the overall stability of the trading relationship between Mexico and the U.S. and the
burdens imposed thereon by any changes to (or the adoption of new) regulations, tariffs or other federal or state legislation. Specifically, the Company has
significant exposure to fluctuations and devaluations of the Mexican peso and the health of the Mexican economy, which, in each case, may be negatively
impacted by changes in U.S. trade treaties, including the United States-Mexico-Canada Agreement and corporate tax policy. In some cases, there have been
negative  reactions  to  the  enacted  and/or  proposed  policies  as  expressed  in  the  media  and  by  politicians  in  Mexico,  which  could  potentially  negatively
impact  U.S.  companies  operating  in  Mexico.  In  particular,  there  is  continued  uncertainty  around  Mexico’s  current  federal  administration  and  how  the
policies  as  applied  by  its  administration,  including  conducting  aggressive  corporate  tax  and  other  regulatory  audits,  adverse  government  discretion,  and
support of increased employee minimum wages, profit sharing and benefit programs, may impact U.S. companies doing business in Mexico generally and
pawn  and  consumer  finance  companies  in  particular.  While  the  Company  engages  in  limited  cross-border  transactions  other  than  those  involving  scrap
jewelry sales, any such changes in regulations, trade treaties, corporate tax policy, import taxes or adverse court or administrative interpretations of the
foregoing could adversely and significantly affect the Mexican economy and ultimately the Mexican peso, which could adversely and significantly affect
the Company’s financial position and results of the Company’s Latin America pawn operations.

33

Table of Contents

Risks Related to the AFF Acquisition

The Company may fail to realize all of the anticipated benefits of the AFF Acquisition or those benefits may take longer to realize than expected.

The Company’s ability to realize the anticipated benefits of the AFF Acquisition depends, to a large extent, on its ability to integrate the AFF business,
which is a complex, costly and time-consuming process, and for the AFF business to achieve its projected growth rates. AFF also represents a new line of
business for the Company, which increases the complexity and challenges of the integration process as compared to the Company’s pawn acquisitions. The
failure to meet the challenges involved in the integration process and to realize the anticipated benefits of the AFF Acquisition could cause an interruption
of, or a loss of momentum in, the Company’s operations and could adversely affect its business, financial condition and results of operations.

In  addition,  even  if  the  AFF  business  is  integrated  successfully,  the  full  anticipated  benefits  of  the  AFF  Acquisition  may  not  be  realized,  including  the
synergies, cost savings or sales or growth opportunities that are anticipated. These benefits may not be achieved within the anticipated time frame, or at all.
Further, additional unanticipated costs may be incurred in the integration process. All of these factors could cause reductions in the Company’s earnings per
share, decrease or delay the expected accretive effect of the AFF Acquisition and negatively impact the price of shares of its common stock. As a result, it
cannot be assured that the AFF Acquisition will result in the realization of the full anticipated benefits.

Risks Related to the AFF Business

If  AFF  is  unable  to  attract  additional  merchants  and  retain  and  grow  its  relationships  with  its  existing  merchant  partners,  its  business,  results  of
operations, financial condition and future prospects would be materially and adversely affected.

AFF’s continued success is dependent on its ability to maintain and expand its merchant partner base and the volume of transactions from these merchants
in order to grow revenue on its platform. Its ability to retain and grow its relationships with its merchant partners depends on the willingness of merchants
to partner with AFF. The attractiveness of AFF’s platform to merchants depends upon, among other things, the size of its consumer base, its brand and
reputation, the amount of merchant premium, discounts or profit share paid or received by AFF, its ability to sustain its value proposition to merchants for
customer  acquisition  by  demonstrating  higher  conversion  at  checkout,  the  attractiveness  to  merchants  of  AFF’s  technology  and  data-driven  platform,
services and products offered by competitors, and its ability to perform under, and maintain, its merchant agreements. It’s also important that AFF partner
with merchants with growing sales across a diverse mix of retail channels to mitigate risk associated with changing consumer spending behavior, economic
conditions  and  other  factors  that  may  affect  a  particular  type  of  merchant  or  industry.  Additionally,  AFF’s  agreements  with  its  merchant  partners  are
generally terminable for convenience.

If  AFF  is  not  able  to  retain  its  existing  merchant  partners,  attract  additional  merchants  and  expand  revenue  and  volume  of  transactions  from  existing
merchants, it will not be able to continue to grow its business, and its business, results of operations, financial condition and future prospects would be
materially and adversely affected.

AFF  derives  a  significant  portion  of  its  revenue  from  several  top  merchant  partners.  The  loss  of  business  from  one  or  more  of  these  top  merchant
partners could have a material adverse effect on the AFF business.

Historically, AFF has relied on a limited number of merchant partners for a significant portion of its total revenues and transaction volume. AFF’s top five
merchant partners accounted for an aggregate of 5% of 2022 revenues and future revenues and transaction volume of AFF may be similarly concentrated.
The loss of any of these top merchant partners or groups of merchant partners for any reason, or a change of relationship with any of AFF’s key merchant
partners could adversely affect the results of operations of the AFF business.

Additionally,  mergers  or  consolidations  among  AFF’s  top  merchant  partners  could  reduce  the  number  of  merchant  partners  and  could  adversely  affect
AFF’s revenues. In particular, if AFF’s merchant partners are acquired by entities that are not also AFF’s merchant partners, that do not use its solutions or
that have more favorable contract terms with a competitor and choose to discontinue, reduce or change the terms of their use of AFF’s solutions, the AFF
business and its operating results could be materially and adversely affected.

34

Table of Contents

AFF’s transaction volume is dependent on the support of its platform by its merchant partners.

AFF depends on its merchants to drive transaction volume by supporting its platform over alternative payment options for credit-constrained customers and
prominently presenting AFF’s platform as an attractive payment option for these customers. The degree to which these merchants successfully integrate the
AFF platform into their website or in their store, such as by prominently featuring its platform on their websites or in their stores, has a material impact on
AFF’s transaction volume. The failure by AFF’s merchants to effectively present, integrate, and support its platform would have a material and adverse
effect on AFF’s originations and, as a result, on its business, results of operations, financial condition and future prospects.

Furthermore, AFF relies on these merchants to comply with all applicable laws and regulations associated with the LTO, RISA and bank loan products
offered by AFF. As part of this process, merchants are generally contractually required to comply with AFF’s policies, procedures, marketing materials, and
training materials. In the event that a merchant or merchant employee fails to adequately and correctly describe the terms and conditions of the lease, RISA
or bank loan product, the merchant and/or AFF may be subject to consumer complaints and/or lawsuits.

AFF’s bank loan product is offered pursuant to its agreement with the Bank and such agreement is non-exclusive, short-term in duration and subject
to  termination  by  the  Bank  partner  upon  the  occurrence  of  certain  events.  If  that  agreement  is  terminated  and  AFF  is  unable  to  either  replace  the
commitments of the Bank or substitute its other products for the bank loan product, its business, results of operations, financial condition, and future
prospects may be materially affected.

AFF serves as a marketer, service provider and sub-servicer of loans originated by a Utah chartered state bank. Under this arrangement, AFF purchases a
portion  of  the  cash  flows  originated  by  the  Bank  and  sub-services  the  loans  thereafter.  AFF  does  not  originate  or  ultimately  control  the  pricing  or
functionality of the loans. The Bank makes all key decisions regarding the marketing, underwriting, product features and pricing. AFF generates revenues
through the loans and through marketing and sub-servicing fees paid by the Bank. If the Bank were to change its pricing, underwriting or marketing of the
loans  in  a  way  that  decreases  revenues  or  increases  losses,  then  the  profitability  of  each  loan  could  be  reduced.  Loans  originated  through  the  Bank’s
program  represent  a  material  amount  of  AFF’s  total  origination  volume.  AFF’s  bank  loan  product  relies  on  the  Bank  originating  the  loans  that  are
facilitated through AFF’s platform and complying with various federal, state and other laws. The loan program agreement has an initial term that expires
during the third quarter of 2023, which automatically renews once for an additional three year term unless either party provides notice of non-renewal prior
to the end of any such term. In addition, upon the occurrence of certain early termination events, either AFF or the Bank may terminate the loan program
agreement immediately upon written notice to the other party. The Bank could decide not to work with AFF for any reason, could make working with AFF
cost-prohibitive  or  could  decide  to  enter  into  an  exclusive  or  more  favorable  relationship  with  one  or  more  of  AFF’s  competitors.  If  the  Bank  were  to
suspend, limit or cease its operations, or if AFF’s relationship with the Bank were to otherwise terminate for any reason (including, but not limited to, its
failure to comply with regulatory actions), AFF would need to implement a substantially similar arrangement with another bank, obtain additional state
licenses or curtail its offering of a direct to consumer loan product through its platform. If AFF needs to enter into alternative arrangements with a different
bank  to  replace  its  existing  arrangements,  it  may  not  be  able  to  negotiate  a  comparable  alternative  arrangement  in  a  timely  manner  or  at  all.  If  AFF  is
unable to enter into an alternative arrangement with different banks to fully replace or supplement its relationship with the Bank, AFF would potentially
need  to  cease  offering  its  bank  loan  product  or  other  direct  to  consumer  installment  loans.  In  the  event  that  AFF’s  relationship  with  the  Bank  were
terminated and it is unable to substitute another one of its products at the merchants that utilize such bank loan products, its business, results of operations,
financial condition and future prospects may be materially affected.

AFF’s transaction volume is dependent on sales at its merchant partners and any decline in such sales or interruptions, inventory shortages and other
factors  affecting  the  supply  chains  of  AFF’s  merchant  partners  could  have  a  material  and  adverse  effect  on  AFF’s  results  of  operations,  financial
condition and future prospects.

AFF depends on sales at its merchant partners to drive its transaction volume. If AFF’s merchant partners experience a general decline in sales it could
negatively impact AFF’s transaction volume. Any extended supply chain interruptions, inventory shortages or other operational disruptions affecting any of
its merchant partners could have a material adverse impact on AFF’s transaction volume and results of operations. AFF depends on its merchant partners’
abilities to deliver products to customers at the right time and in the right quantities. Accordingly, it is important for these merchant partners to maintain
optimal  levels  of  inventory  and  respond  rapidly  to  shifting  demands.  The  disruption  to,  or  inefficiency  in,  supply  chain  networks  may  have  an  adverse
impact on AFF’s operations in the near term, but if such interruptions were to continue, could potentially have a more material adverse impact on its results
of operations, financial condition and future prospects.

35

Table of Contents

AFF’s business relies extensively on its proprietary decisioning platform and if such platform is not effective it could have a material impact on AFF’s
business, financial condition and results of operations.

AFF’s business is largely predicated on the effectiveness of its proprietary decisioning platform and model and AFF relies extensively on this platform for
LTO, RISA and bank loan decisioning. AFF’s platform relies heavily on AFF’s modeling and analytics as well as information provided by applicants and
third-party data providers and credit reporting agencies. To the extent that applicants provide inaccurate or unverifiable information or data from third-party
providers is incomplete or inaccurate, then AFF’s platform will not be able to perform effectively, which could result in wrong or sub-optimal decisions
with respect to applicants. AFF’s data providers could also stop providing data, provide untimely, incorrect or incomplete data, or increase the costs for
their data for a variety of reasons, including security or regulatory concerns or for competitive reasons. If AFF were to lose access to this external data or if
such  access  is  restricted  or  becomes  more  expensive,  it  could  have  a  material  effect  on  AFF’s  business.  Furthermore,  the  models  underlying  AFF’s
decisioning platform may prove in practice to be less predictive than AFF expects for a variety of reasons, including as a result of errors in constructing,
interpreting or using the models or the use of inaccurate assumptions (including failures to update assumptions appropriately or in a timely manner). The
potential errors or inaccuracies in AFF’s decisioning platform and models may be material and effect a significant number of transactions, which could
have a material and adverse effect on AFF’s business.

If AFF is unable to collect on its leases, RISAs and bank loans, the performance of its lease and loan portfolio would be adversely affected.

AFF’s  ability  to  collect  scheduled  payments  under  its  leases,  RISAs  and  bank  loans  is  dependent  on  its  customers’  continuing  financial  stability,  and
consequently,  collections  can  be  adversely  affected  by  a  number  of  factors,  including  general  economic  conditions,  inflationary  impacts  and  individual
factors such as job loss, divorce, death, illness, personal bankruptcy and customer fraud. Furthermore, the application of various federal and state laws,
including federal and state bankruptcy and debtor relief laws, may limit the amount that can be recovered on AFF’s leases, RISAs and bank loans. Federal,
state or other restrictions could impair the ability of AFF or the third-party collection services utilized by AFF to collect amounts owed and due on the
leases and loans facilitated through its platform. Furthermore, AFF relies on its proprietary decisioning platform to decision its LTO, RISA and bank loan
products and customizes this technology to individual merchants and merchandise categories. There is no guarantee that this technology or platform will be
effective in making decisions that minimize credit losses. Furthermore, the platform relies on an experienced data science team. In the event the platform is
not effective or cannot be supported at the required levels, AFF could experience increased credit losses.

If AFF is unable to fully collect on its leases, RISAs and bank loans, the performance of its lease and loan portfolio will be adversely affected, which could
result in additional provisions for lease and loan losses and loss of revenue, cash flow and profitability.

Accounting, Tax and Financial Risks

The  Company’s  existing  and  future  levels  of  indebtedness  could  adversely  affect  its  financial  health,  its  ability  to  obtain  financing  in  the  future,  its
ability to react to changes in its business and its ability to fulfill its obligations under such indebtedness.

As of December 31, 2022, including the Company's senior unsecured notes and the Company’s unsecured credit facilities, the Company had outstanding
principal indebtedness of $1,389.0 million and availability of $278.8 million under its unsecured credit facilities, subject to certain financial covenants. The
Company's level of indebtedness could:

• Make it more difficult for it to satisfy its obligations with respect to the Company’s senior unsecured notes and its other indebtedness, resulting in

•

•

•
•

•

possible defaults on and acceleration of such indebtedness;
Require it to dedicate a substantial portion of its cash flow from operations to the payment of principal and interest on its indebtedness, thereby
reducing the availability of such cash flows to fund originations in the AFF business, working capital, acquisitions, new store openings, capital
expenditures and other general corporate purposes;
Limit its ability to obtain additional financing for working capital, financing originations from the AFF business, acquisitions, new store openings,
capital expenditures, debt service requirements and other general corporate purposes;
Limit its ability to refinance indebtedness or cause the associated costs of such refinancing to increase;
restrict the ability of its subsidiaries to pay dividends or otherwise transfer assets to the Company, which could limit its ability to, among other
things, make required payments on its debt;
Increase the Company’s vulnerability to general adverse economic and industry conditions, including interest rate fluctuations (because a portion
of its borrowings are at variable rates of interest); and

36

Table of Contents

•

Place  the  Company  at  a  competitive  disadvantage  compared  to  other  companies  with  proportionately  less  debt  or  comparable  debt  at  more
favorable interest rates who, as a result, may be better positioned to withstand economic downturns.

Any of the foregoing impacts of the Company’s level of indebtedness could have a material adverse effect on its business, financial condition and results of
operations.  In  addition,  the  Company’s  borrowings  under  its  unsecured  credit  facilities  bear  interest  at  variable  rates  based  on  a  fixed  spread  over  the
prevailing secured overnight rate (“SOFR”) and, as a result of the recent increase in interest rates, the Company’s borrowing expenses under its unsecured
credit facilities increased in 2022. The Company expects borrowing expenses in 2023 to further increase from 2022 levels due to interest rates remaining
higher for the entire year.

Furthermore, the Company has, in the past, accessed the debt capital markets to refinance existing debt obligations and to obtain capital to finance growth.
However,  the  Company’s  future  access  to  the  debt  capital  markets  could  become  restricted  due  to  a  variety  of  factors,  including  a  deterioration  of  the
Company’s performance or financial condition, regulatory challenges facing the Company or industry, overall industry prospects or changes in debt capital
markets  or  the  economy  generally  and  a  general  bias  of  some  large  banks  against  lending  to  companies  operating  in  the  pawn  and  specialty  finance
industries. Inability to access the credit markets on acceptable terms, if at all, could have a material adverse effect on the Company’s financial condition
and ability to fund future growth.

Additionally, the Company’s debt instruments include certain affirmative and negative covenants that require the Company to comply with certain financial
covenants and impose restrictions on the Company’s financial and business operations, including limitations on liens, indebtedness, fundamental changes,
asset dispositions, dividends and other similar restricted payments, transactions with affiliates, payments and modifications of certain existing debt, future
negative  pledges,  and  changes  in  the  nature  of  the  Company’s  business.  A  failure  to  comply  with  the  covenants  contained  in  the  Company’s  debt
instruments could result in an event of default or an acceleration of debt under its debt instruments. In addition, the Company’s debt instruments contain
cross-default provisions that could result in its debt being declared immediately due and payable under a number of debt instruments, even if the Company
defaults on only one debt instrument. In such event, it is possible that the Company would not be able to satisfy its obligations under all of such accelerated
indebtedness simultaneously.

Determining the AFF business’ allowance for lease and loan losses requires many assumptions and complex analyses. If the estimates prove incorrect,
the AFF business may incur net charge-offs in excess of its reserves, or may be required to increase its provision for lease and loan losses, either of
which would adversely affect the Company’s results of operations.

The Company’s ability to measure and report its financial position and results of operations is influenced by the need to estimate the impact or outcome of
future events on the basis of information available at the time of the issuance of the financial statements. An accounting estimate is considered critical if it
requires that management make assumptions about matters that were highly uncertain at the time the accounting estimate was made. If actual results differ
from the judgments and assumptions, then it may have an adverse impact on the results of operations and cash flows. Management has processes in place to
monitor these judgments and assumptions, but these processes may not ensure that the judgments and assumptions are correct.

The Company maintains an allowance for lease and loan losses at a level sufficient to cover estimated lifetime losses expected to be incurred in the lease
and loan portfolio. This estimate is highly dependent upon the reasonableness of its assumptions and the predictability of the relationships that drive the
results of its valuation methodologies. The Company performs a quantitative analysis to compute historical losses to estimate the allowance for lease and
loan  losses.  Lease  and  loan  loss  experience,  first  payment  default  histories,  contractual  delinquency  of  lease  and  loan  receivables  and  management’s
judgement are factors used in assessing the overall adequacy of the allowance and the resulting provision for lease and loan losses. Changes in estimates
and assumptions can significantly affect the allowance and provision for lease and loan losses. It is possible that the Company will experience lease and
loan losses that are different from its current estimates. If the Company’s estimates and assumptions prove incorrect and its allowance for lease and loan
losses are insufficient, it may incur net charge-offs in excess of its reserves, or it could be required to increase its provision for lease and loan losses, either
of which would adversely affect its results of operations.

37

Table of Contents

The Company is subject to goodwill impairment risk.

At  December  31,  2022,  the  Company  had  $1,581.4  million  of  goodwill  on  its  consolidated  balance  sheet,  all  of  which  represents  assets  capitalized  in
connection with the Company’s acquisitions and business combinations. Accounting for goodwill requires significant management estimates and judgment.
Management performs periodic reviews of the carrying value of goodwill to determine whether events and circumstances indicate that an impairment in
value  may  have  occurred.  A  variety  of  factors  could  cause  the  carrying  value  of  goodwill  to  become  impaired.  A  write-down  of  the  carrying  value  of
goodwill could result in a non-cash charge, which could have an adverse effect on the Company’s results of operations.

Declines in commodity market prices of gold, other precious metals and diamonds could negatively affect the Company’s profits.

The  Company’s  profitability  could  be  adversely  impacted  by  commodity  market  fluctuations.  As  of  December  31,  2022,  approximately  59%  of  the
Company’s pawn loans were collateralized with jewelry, which is primarily gold, and 50% of its inventories consisted of jewelry, which is also primarily
gold. The Company sells significant quantities of gold, other precious metals and diamonds acquired through collateral forfeitures or direct purchases from
customers. A significant and sustained decline in gold and/or other precious metal and diamond prices could result in decreased merchandise sales and
related margins, decreased inventory valuations and sub-standard collateralization of outstanding pawn loans. In addition, a significant decline in market
prices could result in a lower balance of pawn loans outstanding for the Company, as customers would receive lower loan amounts for individual pieces of
jewelry  or  other  gold  items.  For  a  detailed  discussion  of  the  impact  of  a  decline  in  market  prices  on  wholesale  scrap  jewelry  sales,  see  “Item  7A.
Quantitative and Qualitative Disclosures About Market Risk.”

Unexpected changes in both domestic and foreign tax laws and policies could negatively impact the Company’s operating results.

The Company’s financial results may be negatively impacted by changes in domestic or foreign tax laws, administrative interpretations of such laws and
enforcement of policies, including, but not limited to, an increase in statutory tax rates, changes in allowable expense deductions, or the imposition of new
withholding requirements on repatriation of foreign earnings.

The application of indirect taxes, such as sales tax, is a complex and evolving issue, particularly with respect to the LTO industry generally and AFF’s
virtual and e-commerce LTO businesses more specifically. Failure to comply with such tax provisions or a successful assertion by a jurisdiction requiring
AFF to collect taxes in a location or for transactions where AFF presently does not, could result in substantial tax liabilities, including for past sales and
leases, as well as penalties and interest. In addition, if the tax authorities in jurisdictions where AFF is already subject to sales tax or other indirect tax
obligations were to successfully challenge AFF’s positions, AFF’s tax liability could increase substantially.

General Economic and Market Risks

General economic conditions may have a material adverse impact on the Company’s business and financial results.

The  Company’s  business  and  financial  results  are  dependent  on  overall  economic  conditions  in  the  geographies  in  which  it  operates.  In  particular,  the
Company’s business relies heavily on consumer spending, both with respect to retail sales at its pawnshops and demand for AFF’s products to facilitate
purchases at its merchant partners. A sustained or rapid downturn in economic conditions generally results in lower consumer confidence and demand for
discretionary  consumer  goods  and  services  weakening  demand  for  AFF’s  products  and  also  demand  for  pre-owned  merchandise  sold  in  the  Company’s
pawnshops. While demand for pawn loans generally remains strong in periods of economic uncertainty, there is no guarantee that such demand would not
decrease in future downturns. Furthermore, in periods of economic expansion and high employment, demand for pawn loans can suffer.

The current economic environment, characterized by rising inflation, higher interest rates, declines in consumer confidence and uncertainly about economic
stability and a potential recession, has adversely affected demand for AFF’s products through 2022 and we expect these trends to continue with respect to
AFF. While retail sales at the Company’s pawnshops, due in part to the “deep value” nature of the products sold at its pawnshops, and demand for pawn
loans have not been adversely affected by such economic trends in 2022, there is no guarantee that they will not be adversely affected should economic
conditions deteriorate further. A sustained deterioration in the economy could reduce the demand and resale value of pre-owned merchandise and reduce
the amount that the Company could effectively lend on an item of collateral. Such reductions could adversely affect pawn loan balances, pawn redemption
rates, inventory balances, inventory mixes, sales volumes and gross profit margins. Furthermore, labor shortages and inflation have also increased operating
costs, having a negative effect on the Company’s

38

Table of Contents

margins.  In  addition,  government  stimulus  programs  in  response  to  COVID-19  had  an  adverse  impact  on  pawn  loan  demand  and  any  future  stimulus
programs could have a similar adverse impact.

Furthermore,  economic  conditions  and  demand  may  also  fluctuate  by  geographic  region.  The  current  geographic  concentration  of  the  Company’s  pawn
stores and AFF’s merchant partners creates exposure to local economies and politics, and regional downturns, including with respect to Latin American
economies and politics, which tend to be more volatile than the U.S. economy. Any unforeseen events or circumstances that negatively affect these areas
could materially adversely affect the Company’s revenues and profitability.

The ongoing COVID-19 pandemic and government stimulus programs in response thereto has adversely impacted, and any material worsening thereof
or other health related emergency could continue to impact, the Company’s business and results of operations.

While the level of disruption caused by, and the economic impact of, the COVID-19 pandemic lessened in 2022, there is no assurance that the pandemic
will  not  worsen  again,  included  as  a  result  of  the  emergence  of  new  strains  of  the  virus,  or  another  health-related  emergency  will  not  emerge.  Any
worsening of the pandemic, a new health-related emergency and their effects on the economy could further impact consumer, business, and government
spending as well as customer demand for pawn loans and the Company’s retail finance products on an ongoing basis, each of which could adversely impact
its business and operations in future periods.

The price of the Company’s common stock may fluctuate significantly.

The  market  price  of  the  Company’s  common  stock  price  may  fluctuate  significantly  as  a  result  of  a  variety  of  factors,  many  of  which  are  beyond  the
Company’s control. The Company may fail to meet the expectations of its stockholders or securities analysts at some point in the future and its stock price
could decline as a result. This volatility may prevent investors from being able to sell their common stock at or above the price they paid for their common
stock.

In  addition,  the  stock  markets  in  general  have  experienced  volatility  recently  that  has  often  been  unrelated  to  the  operating  performance  of  particular
companies. These broad market fluctuations may adversely affect the trading price of the Company’s common stock. Securities class action litigation has
often been instituted against companies following periods of volatility in the overall market and in the market price of a company’s securities. Following
the  announcement  of  the  CFPB’s  action,  the  Company  has  become  subject  to  a  purported  securities  class  action  and  derivative  litigation  related  to  the
CFPB’s  lawsuit  and  may  become  subject  to  further  litigation.  An  unfavorable  result  in  these  matters  could  have  a  material  impact  on  the  Company’s
financial condition and results of operations.

Inclement weather, natural disasters or health epidemics can adversely impact the Company’s operating results.

The  occurrence  of  weather  events  and  natural  disasters  such  as  rain,  cold  weather,  snow,  wind,  storms,  hurricanes,  earthquakes,  volcanic  eruptions,  or
health epidemics in the Company’s markets could adversely affect consumer traffic, retail sales, pawn loan and pawn redemption activities and LTO, RISA
and installment loan originations and have a material adverse effect on the Company’s results of operations. In addition, the Company may incur property,
casualty or other losses not covered by insurance. Losses not covered by insurance could be substantial and may increase the Company’s expenses, which
could  harm  the  Company’s  results  of  operations  and  financial  condition.  Furthermore,  the  frequency  and  severity  of  these  weather  events  and  natural
disasters may increase as a result of climate change.

Climate change could adversely affect the Company’s business and damage its reputation.

Concerns  over  the  long-term  impacts  of  climate  change  have  led  and  will  continue  to  lead  to  governmental  efforts  around  the  world  to  mitigate  those
impacts. Consumers and businesses are also changing their behavior and business preferences as a result of these concerns. New governmental regulations
or guidance relating to climate change, as well as changes in consumers’ and businesses’ behaviors and business preferences, may affect whether and on
what terms and conditions the Company will engage in certain activities or offer certain products or services. The governmental and supervisory focus on
climate  change  could  also  result  in  the  Company  becoming  subject  to  new  or  heightened  regulatory  requirements.  Any  such  new  or  heightened
requirements could result in increased regulatory, compliance or other costs. The Company’s business, reputation and ability to attract and retain employees
may also be harmed if the Company’s response to climate change is perceived to be ineffective or insufficient.

39

Table of Contents

Adverse real estate market fluctuations and/or the inability to renew and extend store operating leases could affect the Company’s profits.

The Company leases most of its pawn store locations. Many of the store leases, especially in Latin America, include annual rent escalations tied to the local
consumer price index. A significant rise in real estate prices or real property taxes could also result in an increase in store lease costs as the Company opens
new locations and renews leases for existing locations, thereby negatively impacting the Company’s results of operations. The Company also owns certain
developed and undeveloped real estate, which could be impacted by adverse market fluctuations. In addition, the inability of the Company to renew, extend
or replace expiring store leases could have an adverse effect on the Company’s results of operations.

A discussion of certain other market risks is covered in “Item 7A. Quantitative and Qualitative Disclosures About Market Risk.”

Item 1B. Unresolved Staff Comments

None.

Item 2. Properties

While the Company generally leases its pawnshop locations, the Company also purchases real estate for its pawnshop locations as opportunities arise at
prices  that  the  Company  believes  are  attractive,  whether  through  store  acquisitions  or  through  purchases  from  its  landlords  at  existing  stores.  As  of
December 31, 2022, the Company owned the real estate and buildings for 298 of its pawn stores and its Company’s corporate headquarters building in Fort
Worth, Texas.

As of December 31, 2022, the Company leased 2,590 pawn store locations that were open or were in the process of opening. Leased facilities are generally
leased for a term of three to five years with one or more options to renew. A majority of the store leases can be terminated early upon an adverse change in
law which negatively affects the store’s profitability. The Company’s leases expire on dates ranging between 2023 and 2045. All store leases provide for
specified periodic rental payments ranging from approximately $1,000 to $25,000 per month as of December 31, 2022. For more information about the
Company’s pawn store locations, see “Item 1. Business—Pawn Store Locations.”

The following table details material corporate locations leased by the Company (dollars in thousands):

Description

Administrative offices
Administrative offices
Administrative offices

Location
Monterrey, Mexico
Coppell, Texas
Mexico City, Mexico

Square Footage

Lease Expiration Date

50,000 
26,000 

July 31, 2027
June 30, 2029

8,000  March 31, 2024

Monthly Rental
Payment

$

50 
47 
19 

Most leases require the Company to maintain the property and pay the cost of insurance and property taxes. The Company believes termination of any
particular lease would not have a material adverse effect on the Company’s operations. The Company believes the facilities currently owned and leased by
it as pawn stores are suitable for such purpose and considers its equipment, furniture and fixtures to be in good condition.

Item 3. Legal Proceedings

The description of the shareholder securities class action lawsuit, CFPB lawsuit and other lawsuits contained in Note 13 - Commitments and Contingencies
of Notes to Consolidated Financial Statements contained in Part IV, Item 15 of this report is incorporated to this Part I, Item 3 by reference.

The Company is also a defendant in certain routine litigation matters and regulatory actions encountered in the ordinary course of its business. Certain of
these matters are covered to an extent by insurance. In the opinion of management, the resolution of these matters is not expected to have a material adverse
effect on the Company’s financial position, results of operations or liquidity.

Item 4. Mine Safety Disclosures

Not Applicable.

40

Table of Contents

PART II

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities

General Market Information

The Company’s common stock is quoted on the Nasdaq Global Select Market (“Nasdaq”) under the symbol “FCFS.”

On February 1, 2023, there were approximately 221 stockholders of record of the Company’s common stock.

In  February  2023,  the  Company’s  Board  declared  a  $0.33  per  share  first  quarter  cash  dividend  on  common  shares  outstanding,  or  an  aggregate  of
$15.3 million based on the December 31, 2022 share count, to be paid on February 28, 2023 to stockholders of record as of February 14, 2023. While the
Company  currently  expects  to  continue  the  payment  of  quarterly  cash  dividends,  the  amount,  declaration  and  payment  of  cash  dividends  in  the  future
(quarterly  or  otherwise)  will  be  made  by  the  Board,  from  time  to  time,  subject  to  the  Company’s  financial  condition,  results  of  operations,  business
requirements, compliance with legal requirements, debt covenant restrictions and other relevant factors.

Issuer Purchases of Equity Securities

During 2022, the Company repurchased a total of 2,204,000 shares of common stock at an aggregate cost of $157.9 million and an average cost per share
of $71.63, and during 2021, repurchased 688,000 shares of common stock at an aggregate cost of $49.6 million and an average cost per share of $72.10.
The Company intends to continue repurchases under its active share repurchase programs, including through open market transactions under trading plans
in accordance with Rule 10b5-1 and Rule 10b-18 under the Exchange Act of 1934, as amended, subject to a variety of factors, including, but not limited to,
the  level  of  cash  balances,  liquidity  needs,  credit  availability,  debt  covenant  restrictions,  general  business  and  economic  conditions,  regulatory
requirements, the market price of the Company’s stock, the Company’s dividend policy and the availability of alternative investment opportunities.

The following table provides purchases made by the Company of shares of its common stock during each month a share repurchase program was in effect
during the three months ended December 31, 2022 (dollars in thousands, except per share amounts):

October 1 through October 31, 2022
November 1 through November 30, 2022
December 1 through December 31, 2022

Total

Total
Number
Of Shares
Purchased

Average
Price
Paid
Per Share

Total Number Of
Shares Purchased
As Part Of Publicly
Announced Plans

Approximate Dollar
Value Of Shares
That May Yet Be
Purchased Under
The Plans

169,000  $
— 
— 
169,000 

77.78 
— 
— 

77.78 

169,000  $
— 
— 
169,000 

14,353 
14,353 
14,353 

The following table provides purchases made by the Company of shares of its common stock under each share repurchase program in effect during 2022
(dollars in thousands):

Plan Announcement
Date

January 28, 2021
April 28, 2022
October 27, 2022

Total

Plan Completion Date
March 28, 2022
Currently active
Currently active

$

Dollar Amount
Authorized

Shares Purchased in
2022

Dollar Amount
Purchased in 2022

Remaining Dollar
Amount Authorized For
Future Purchases

1,048,000  $
1,156,000 
— 

2,204,000  $

72,217  $
85,647 
— 
157,864  $

— 
14,353 
100,000 
114,353 

100,000 
100,000 
100,000 

41

 
 
 
 
 
 
 
 
 
Table of Contents

Performance Graph

The graph set forth below compares the cumulative total stockholder return on the common stock of the Company for the period from December 31, 2017
through  December  31,  2022,  with  the  cumulative  total  return  on  the  Standard  &  Poor’s  (“S&P”)  MidCap  400  Index  and  the  Russell  2000  Index,
representing  broad-based  equity  market  indexes,  and  the  S&P  MidCap  400  Financials  Index  and  the  S&P  MidCap  400  Consumer  Discretionary  Index,
representing industry-based indexes, over the same period (assuming the investment of $100 on December 31, 2017 and assuming the reinvestment of all
dividends on the date paid). The Company has previously included a peer group index, however, believes the comparison to the above mentioned industry-
based  indexes  is  a  more  applicable  comparison.  As  a  result,  the  performance  graph  below  does  not  include  a  peer  group  index.  Note  that  historic
performance is not necessarily indicative of future performance.

Item 6. [Reserved]

42

Table of Contents

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations

General

The  Company’s  primary  business  line  is  the  operation  of  retail  pawn  stores,  also  known  as  “pawnshops,”  which  focus  on  serving  cash  and  credit-
constrained consumers. The Company is the leading operator of pawn stores in the U.S. and Latin America. Pawn stores help customers meet small short-
term cash needs by providing non-recourse pawn loans and buying merchandise directly from customers. Personal property, such as jewelry, electronics,
tools, appliances, sporting goods and musical instruments, is pledged and held as collateral for the pawn loans over the typical 30-day term of the loan.
Pawn  stores  also  generate  retail  sales  primarily  from  the  merchandise  acquired  through  collateral  forfeitures  and  over-the-counter  purchases  from
customers.

With  the  AFF  Acquisition,  the  Company  is  also  a  leading  provider  of  technology-driven,  retail  POS  payment  solutions  focused  on  serving  credit-
constrained  consumers.  The  Company’s  retail  POS  payment  solutions  business  line  consists  solely  of  the  operations  of  AFF,  which  focuses  on  LTO
products and facilitating other retail financing payment options across a large network of traditional and e-commerce merchant partners in all 50 states in
the U.S., the District of Columbia and Puerto Rico. AFF’s retail partners provide consumer goods and services to their customers and use AFF’s LTO and
retail finance solutions to facilitate payments on such transactions.

The Company’s two business lines are organized into three reportable segments. The U.S. pawn segment consists of all pawn operations in the U.S. and the
Latin America pawn segment consists of all pawn operations in Mexico, Guatemala, Colombia and El Salvador. The retail POS payment solutions segment
consists of the operations of AFF in the U.S. and Puerto Rico. Financial information regarding the Company’s revenue and long-lived assets by geographic
areas is provided in Note 17 of Notes to Consolidated Financial Statements.

Business operations in Mexico, Guatemala and Colombia are transacted in Mexican pesos, Guatemalan quetzales and Colombian pesos. The Company also
has operations in El Salvador, where the reporting and functional currency is the U.S. dollar. The following table provides exchange rates for the Mexican
peso, Guatemalan quetzal and Colombian peso for the current and prior-year periods:  

Mexican peso / U.S. dollar exchange rate:

End-of-period
Twelve months ended

Guatemalan quetzal / U.S. dollar exchange rate:

End-of-period
Twelve months ended

Colombian peso / U.S. dollar exchange rate:

End-of-period
Twelve months ended

2022

% Change
Over Prior-
Year Period
Favorable /
(Unfavorable)

6 %
1 %

(3)%
— %

(21)%
(14)%

Rate

19.4
20.1

7.9
7.7

4,810
4,253

2021

% Change
Over Prior-
Year Period
Favorable /
(Unfavorable)

(4)%
6 %

1 %
— %

(16)%
(1)%

Rate

20.6
20.3

7.7
7.7

3,981
3,742

2020

Rate

19.9
21.5

7.8
7.7

3,433
3,693

The  Company’s  management  reviews  and  analyzes  operating  results  in  Latin  America  on  a  constant  currency  basis  because  the  Company  believes  this
better  represents  the  Company’s  underlying  business  trends.  Constant  currency  results  are  non-GAAP  financial  measures,  which  exclude  the  effects  of
foreign currency translation and are calculated by translating current-year results at prior-year average exchange rates. The wholesale scrap jewelry sales in
Latin America are priced and settled in U.S. dollars, and are not affected by foreign currency translation, as are a small percentage of the operating and
administrative expenses in Latin America which are billed and paid in U.S. dollars. Amounts presented on a constant currency basis are denoted as such.
See “Non-GAAP Financial Information” for additional discussion of constant currency operating results.

43

    
 
 
 
 
 
 
 
 
 
Table of Contents

Critical Accounting Estimates

The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America (“GAAP”) requires
management to make estimates, assumptions and judgments that affect the reported amounts of assets and liabilities, related revenue and expenses, and
disclosure of gain and loss contingencies at the date of the financial statements. Such estimates, assumptions and judgments are subject to a number of risks
and uncertainties, which may cause actual results to differ materially from the Company’s estimates.

The critical accounting policies and estimates that could have a significant impact on the Company’s results of operations are described in Note 2 of Notes
to  Consolidated  Financial  Statements.  The  Company  believes  the  following  critical  accounting  policies  describe  the  more  significant  judgments  and
estimates used in the preparation of its consolidated financial statements.

Pawn loans and revenue recognition - Pawn loans are secured by the customer’s pledge of tangible personal property, which the Company holds during the
term of the loan. If a pawn loan defaults, the Company relies on the sale of the pawned property to recover the principal amount of an unpaid pawn loan,
plus a yield on the investment, as the Company’s pawn loans are non-recourse against the customer. The Company accrues pawn loan fee revenue on a
constant-yield  basis  over  the  life  of  the  pawn  loan  for  all  pawns  for  which  the  Company  deems  collection  to  be  probable  based  on  historical  pawn
redemption statistics, which is included in accounts receivable, net in the accompanying consolidated balance sheets. If the pawn loan is not repaid prior to
the expiration of the pawn loan term, including any extension or grace period, if applicable, the principal amount loaned becomes the inventory carrying
value of the forfeited collateral, which is typically recovered through sales of the forfeited items at prices well above the carrying value. The Company has
determined no allowance related to credit losses on pawn loans is required, as the fair value of the pledged collateral is significantly in excess of the pawn
loan amount.

Pawn  inventories  and  revenue  recognition  -  Pawn  inventories  represent  merchandise  acquired  from  forfeited  pawn  loans  and  merchandise  purchased
directly from the general public. The Company also retails limited quantities of new or refurbished merchandise obtained directly from wholesalers and
manufacturers.  Pawn  inventories  from  forfeited  pawn  loans  are  recorded  at  the  amount  of  the  pawn  principal  on  the  unredeemed  goods,  exclusive  of
accrued interest. Pawn inventories purchased directly from customers, wholesalers and manufacturers are recorded at cost. The cost of pawn inventories is
determined  on  the  specific  identification  method.  Pawn  inventories  are  stated  at  the  lower  of  cost  or  net  realizable  value  and,  accordingly,  valuation
allowances  are  established  if  pawn  inventory  carrying  values  are  in  excess  of  estimated  selling  prices,  net  of  direct  costs  of  disposal.  Management  has
evaluated pawn inventories and determined that a valuation allowance is not necessary.

The Company’s merchandise sales are primarily retail sales to the general public in its pawn stores. The Company records sales revenue at the time of the
sale. The Company presents merchandise sales net of any sales or value-added taxes collected. Some jewelry inventory is melted and processed at third-
party facilities, and the precious metal and diamond content is sold at either prevailing market commodity prices or a previously agreed upon price with a
commodity buyer. The Company records revenue from these wholesale scrap jewelry transactions when a price has been agreed upon and the Company
ships the commodity to the buyer.

Leased merchandise and revenue recognition - The Company provides merchandise, consisting primarily of furniture and mattresses, appliances, jewelry,
electronics and automotive products, to customers of its merchant partners for lease under certain terms agreed to by the customer. The customer has the
right to acquire the title either through an early buyout option or through payment of all required lease payments. The Company maintains ownership of the
leased  merchandise  until  all  payment  obligations  are  satisfied  under  the  lease  agreement.  The  customer  has  the  right  to  cancel  the  lease  at  any  time  by
returning  the  merchandise  and  making  all  scheduled  payments  due  through  the  minimum  lease  holding  period,  which  is  typically  60  days.  Leased
merchandise  contracts  can  typically  be  renewed  for  between  six  and  24  months.  Leased  merchandise  is  stated  at  depreciated  cost.  The  Company
depreciates  leased  merchandise  over  the  life  of  the  lease  and  assumes  no  salvage  value.  Depreciation  is  accelerated  upon  an  early  buyout.  All  of  the
Company’s leased merchandise represents on-lease merchandise and all leases are operating leases.

Lease  income  is  recognized  over  the  lease  term  and  is  recorded  net  of  any  sales  taxes  collected.  Charges  for  late  fees  and  insufficient  fund  fees  are
recognized  as  income  when  collected.  Initial  direct  costs  related  to  the  Companyʼs  lease  agreements  are  added  to  the  basis  of  the  leased  property  and
recognized over the lease term in proportion to the recognition of lease income. The Company typically charges the customer a non-refundable processing
fee at lease inception and may also receive a discount from or pay a premium to certain merchant partners for leases originated at their locations, which are
deferred  and  amortized  using  the  straight-line  method,  as  adjustments  to  lease  income  over  the  contractual  life  of  the  related  leased  merchandise.
Unamortized fees, discounts and premiums are recognized in full upon early buyout or charge-off.

44

Table of Contents

The  Company  accrues  lease  income  earned  but  not  yet  collected  as  accrued  rent  receivable,  which  is  included  in  accounts  receivable,  net  in  the
accompanying  consolidated  balance  sheets.  Alternatively,  lease  payments  received  in  excess  of  the  amount  earned  are  recognized  as  deferred  revenue,
which  is  included  in  customer  deposits  and  prepayments  in  the  accompanying  consolidated  balance  sheets.  Customer  payments  are  first  applied  to
applicable sales tax and scheduled lease payments, then applied to any uncollected fees, such as late fees and insufficient fund fees. The Company collects
sales taxes on behalf of the customer and remits all applicable sales taxes collected to the respective jurisdiction.

Provision for lease losses -  The  Company  records  a  provision  for  lease  losses  on  an  allowance  method,  which  estimates  the  leased  merchandise  losses
incurred but not yet identified by management as of the end of the accounting period. The allowance for lease losses is based primarily upon historical loss
experience,  with  consideration  given  to  recent  and  forecasted  business  trends  including,  but  not  limited  to,  loss  trends,  delinquency  levels,  economic
conditions, underwriting and collection practices.

The Company charges off leased merchandise when a lease is 90 days or more contractually past due. If an account is deemed to be uncollectible prior to
this date, the Company will charge off the leased merchandise at the point in time it is deemed uncollectible.

Finance receivables and revenue recognition - The Company purchases and services retail finance receivables, the term of which typically range from six
and 24 months, directly from its merchant partners or from its bank partner. The Company has a partnership with a Utah state-chartered bank that requires
the  Company  to  purchase  the  rights  to  the  cash  flows  associated  with  finance  receivables  marketed  to  retail  consumers  on  the  bank’s  behalf.  The  bank
establishes the underwriting criteria for the finance receivables originated by the bank.

Interest income is recognized using the interest method over the life of the finance receivable for all loans for which the Company deems collection to be
probable  based  on  historical  loan  redemption  statistics  and  stops  accruing  interest  upon  charge-off.  Charges  for  late  fees  and  insufficient  fund  fees  are
recognized as income when collected. The Company receives an origination fee on newly purchased bank loans and may receive a discount from or pay a
premium  to  certain  merchant  partners  for  finance  receivables  purchased  from  them,  which  are  deferred  and  amortized  using  the  interest  method  as
adjustments to yield over the contractual life of the related finance receivable. Unamortized origination fees, discounts and premiums are recognized in full
upon early payoff or charge-off.

The Company offers customers an early payoff discount on most of its finance receivables, whereby the customer has between 90 and 105 days to pay the
full principal balance without incurring any interest charge. If the borrower does not pay the full principal balance prior to the expiration of the early payoff
discount period, interest charges are applied retroactively to the inception date of the loan. The Company accrues interest income during the early payoff
discount period but records a reserve for loans expected to pay the full principal balance prior to the expiration of the early payoff discount period based on
historical payment patterns.

Provision for loan losses - Expected lifetime losses on finance receivables are recognized upon loan purchase, which requires the Company to make its best
estimate of probable lifetime losses at the time of purchase. The Company segments its finance receivable portfolio into pools of receivables with similar
risk characteristics, which include loan product and monthly origination vintage, and evaluates each pool for impairment.

The Company calculates the allowance for loan losses based on historical loss information and incorporates observable and forecasted economic conditions
over  a  reasonable  and  supportable  forecast  period  covering  the  full  contractual  life  of  finance  receivables.  Incorporating  observable  and  forecasted
economic  conditions  could  have  a  material  impact  on  the  measurement  of  the  allowance  to  the  extent  that  forecasted  economic  conditions  change
significantly.  The  Company  may  also  consider  other  qualitative  factors  to  address  recent  and  forecasted  business  trends  in  estimating  the  allowance,  as
necessary, including, but not limited to, loss trends, delinquency levels, economic conditions, underwriting and collection practices. The allowance for loan
losses is maintained at a level considered appropriate to cover expected lifetime losses on the finance receivable portfolio, and the appropriateness of the
allowance is evaluated at each period end.

The Company charges off finance receivables when a receivable is 90 days or more contractually past due. If an account is deemed to be uncollectible prior
to this date, the Company will charge off the finance receivable at the point in time it is deemed uncollectible.

45

Table of Contents

Business combinations - Business combination accounting requires the Company to determine the fair value of all assets acquired, including identifiable
intangible assets, liabilities assumed and contingent consideration issued in a business combination. The total consideration of the acquisition is allocated to
the assets and liabilities in amounts equal to the estimated fair value of each asset and liability as of the acquisition date, and any remaining acquisition
consideration  is  classified  as  goodwill.  This  allocation  process  requires  extensive  use  of  estimates  and  assumptions.  When  appropriate,  the  Company
utilizes independent valuation experts to advise and assist in determining the fair value of the assets acquired and liabilities assumed in connection with a
business  acquisition,  in  determining  appropriate  amortization  methods  and  periods  for  identified  intangible  assets  and  in  determining  the  fair  value  of
contingent consideration, which is reviewed at each subsequent reporting period with changes in the fair value of the contingent consideration recognized
in the consolidated statement of income. See Note 3 of Notes to Consolidated Financial Statements.

Goodwill and other indefinite-lived intangible assets - Goodwill represents the excess of the purchase price over the fair value of the net assets acquired in
each business combination. The Company performs its goodwill impairment assessment annually and between annual assessments if an event occurs or
circumstances  change  that  would  more  likely  than  not  reduce  the  fair  value  of  a  reporting  unit  below  its  carrying  amount.  The  Company  historically
assessed goodwill for impairment as of December 31 each year. In 2022, the Company changed the date of its annual goodwill impairment assessment to
October 1 to allow for operational expediency. The Company believes the change in goodwill impairment testing date does not represent a material change
to its method of applying an accounting principle in light of its internal controls and requirements to assess goodwill impairment upon certain triggering
events.  The  Company’s  reporting  units,  which  are  tested  for  impairment,  are  U.S.  pawn,  Latin  America  pawn  and  retail  POS  payment  solutions.  The
Company  assesses  goodwill  for  impairment  at  a  reporting  unit  level  by  first  assessing  a  range  of  qualitative  factors,  including,  but  not  limited  to,
macroeconomic conditions, industry conditions, the competitive environment, changes in the market for the Company’s products and services, regulatory
and political developments, entity specific factors, such as strategy and changes in key personnel, and overall financial performance. If, after completing
this assessment, it is determined that it is more likely than not that the fair value of a reporting unit is less than its carrying value, the Company proceeds to
the quantitative impairment testing methodology. See Note 14 of Notes to Consolidated Financial Statements.

The Company’s other material, indefinite-lived intangible assets consist of certain trade names and pawn licenses. The Company performs its indefinite-
lived intangible asset impairment assessment annually as of December 31, and between annual assessments if an event occurs or circumstances change that
would more likely than not reduce the fair value of an indefinite-lived intangible asset below its carrying amount. See Note 14 of Notes to Consolidated
Financial Statements.

46

Table of Contents

Results of Operations

2022 Consolidated Operating Results Highlights

The  following  table  sets  forth  revenue,  net  income,  diluted  earnings  per  share,  adjusted  net  income,  adjusted  diluted  earnings  per  share,  EBITDA  and
adjusted EBITDA for the year ended December 31, 2022 as compared to the year ended December 31, 2021 (in thousands, except per share amounts):

Revenue
Net income
Diluted earnings per share
EBITDA (non-GAAP measure)
Weighted-average diluted shares

Year Ended December 31,

As Reported (GAAP)

2022

2021

Adjusted (Non-GAAP)

2022

2021

$
$
$
$

2,728,942  $
253,495  $
5.36  $
496,860  $
47,330 

1,698,965 
124,909 
3.04 
244,098 
41,024 

$
$
$
$

2,771,599  $
245,737  $
5.19  $
437,344  $
47,330 

1,700,673 
161,479 
3.94 
289,631 
41,024 

See  “Non-GAAP  Financial  Information—Adjusted  Net  Income  and  Adjusted  Diluted  Earnings  Per  Share  and  —Earnings  Before  Interest,  Taxes,
Depreciation and Amortization (EBITDA) and Adjusted EBITDA” below.

The following charts present net income, adjusted net income, diluted earnings per share, adjusted diluted earnings per share, EBITDA, adjusted EBITDA
and earning assets, which consist of pawn loans, finance receivables, inventories and leased merchandise, as of and for the years ended December 31, 2022,
2021 and 2020 (in millions, except per share amounts):

* Non-GAAP financial measures. See “Non-GAAP Financial Information” for additional discussion of non-GAAP financial measures.

47

Table of Contents

Operating Results for the Twelve Months Ended December 31, 2022 Compared to the Twelve Months Ended December 31, 2021

The COVID-19 pandemic and government responses thereto had an initial adverse and material impact on pawn loan demand in 2020, which negatively
impacted  pawn  receivables,  inventories  and  revenues.  This  initial  adverse  impact  in  pawn  loan  demand  was  offset  in  large  part  by  a  positive  impact  in
merchandise sales, especially among stay-at-home products, which were enhanced by federal stimulus payments directly to consumers. Throughout 2021
and 2022, as the contributory impacts of the pandemic normalized, pawn loan demand steadily recovered and pawn receivables, inventories and revenues
are now ahead of pre-pandemic levels. Inflationary pressures on the Company’s customer base helped drive further demand for consumer credit, especially
among its customer base, which contributed to the recovery in pawn loan demand.

The following tables and related discussion set forth key operating and financial data for the Company’s operations by reporting segment as of and for the
years ended December 31, 2022 and 2021. For similar operating and financial data and discussion of the Company’s 2021 results compared to its 2020
results, refer to Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” under Part II of the Company’s Annual
Report on Form 10-K for the year ended December 31, 2021, which was filed with the SEC on February 28, 2022.

Stores included in the same-store calculations presented in the U.S. pawn segment and Latin America pawn segment sections below are those stores that
were  opened  or  acquired  prior  to  the  beginning  of  the  prior-year  comparative  period  and  remained  open  through  the  end  of  the  reporting  period.  Also
included  are  stores  that  were  relocated,  during  the  applicable  period,  within  a  specified  distance  and  are  serving  the  same  market,  where  there  is  not  a
significant change in store size, and where there is not a significant overlap or gap in timing between the opening of the new store and the closing of the
existing store.

48

Table of Contents

U.S. Pawn Segment

The following table details earning assets, which consist of pawn loans and inventories as well as other earning asset metrics of the U.S. pawn segment, as
of December 31, 2022 as compared to December 31, 2021 (dollars in thousands, except as otherwise noted):

U.S. Pawn Segment
Earning assets:
Pawn loans
Inventories

Average outstanding pawn loan amount (in ones)

Composition of pawn collateral:

General merchandise
Jewelry

Composition of inventories:
General merchandise
Jewelry

Percentage of inventory aged greater than one year

As of December 31,

2022

2021

Increase

$

$

$

282,089 
202,594 
484,683 

247 

$

$

$

256,311 
197,486 
453,797 

222 

10 %
3 %

7 %

11 %

30 %
70 %
100 %

41 %
59 %
100 %

1 %

34 %
66 %
100 %

45 %
55 %
100 %

1 %

Inventory turnover (trailing twelve months cost of merchandise sales divided by

average inventories)

2.7 times

2.8 times

49

 
 
 
 
 
Table of Contents

The following table presents segment pre-tax operating income and other operating metrics of the U.S. pawn segment for the year ended December 31,
2022 compared to the year ended December 31, 2021 (dollars in thousands). Operating expenses include salary and benefit expense of pawn-store-level
employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the pawn stores.

U.S. Pawn Segment
Revenue:

Retail merchandise sales
Pawn loan fees
Wholesale scrap jewelry sales

Total revenue

Cost of revenue:

Cost of retail merchandise sold
Cost of wholesale scrap jewelry sold

Total cost of revenue

Net revenue

Segment expenses:

Operating expenses
Depreciation and amortization
Total segment expenses

Segment pre-tax operating income

Operating metrics:

Retail merchandise sales margin
Net revenue margin
Segment pre-tax operating margin

Retail Merchandise Sales Operations

Year Ended
December 31,

2022

2021

Increase

$

$

818,548 
373,416 
63,004 
1,254,968 

742,374 
305,350 
27,163 
1,074,887 

478,718 
54,893 
533,611 

721,357 

407,039 
23,205 
430,244 

416,039 
22,886 
438,925 

635,962 

380,895 
22,234 
403,129 

$

291,113 

$

232,833 

42 %
57 %
23 %

44 %
59 %
22 %

10 %
22 %
132 %
17 %

15 %
140 %
22 %

13 %

7 %
4 %
7 %

25 %

U.S.  retail  merchandise  sales  increased  10%  to  $818.5  million  during  2022  compared  to  $742.4  million  for  2021.  Same-store  retail  sales  increased  8%
during 2022 compared to 2021. The increase in total and same-store retail sales was primarily due to increased inventory levels during 2022 compared to
2021 and greater demand for value-priced consumer goods, with such demand driven in part by inflationary pressures on the Company’s customers. During
2022, the gross profit margin on retail merchandise sales in the U.S. was 42% compared to a margin of 44% during 2021. The comparative margin in 2021
was historically high as a result of lower inventory levels in 2021, especially in the first half of the year, which limited the need for normal discounting.

U.S. inventories increased 3% from $197.5 million at December 31, 2021 to $202.6 million at December 31, 2022. The increase was primarily due to the
increase in store count. Inventories aged greater than one year in the U.S. were 1% at both December 31, 2022 and 2021.

50

 
 
 
 
Table of Contents

Pawn Lending Operations

U.S. pawn loan receivables as of December 31, 2022 increased 10% in total and 8% on a same-store basis compared to December 31, 2021. The increase in
total  and  same-store  pawn  receivables  was  primarily  due  to  the  continued  recovery  in  pawn  loan  demand  to  pre-pandemic  levels,  combined  with
inflationary pressures driving additional demand for consumer credit.

U.S. pawn loan fees increased 22% to $373.4 million during 2022 compared to $305.4 million for 2021. Same-store pawn fees increased 20% during 2022
compared to 2021. The increase in total and same-store pawn loan fees was primarily due to higher average pawn receivables which reflected the continued
recovery in pawn loan receivables to pre-pandemic levels, combined with inflationary pressures driving additional demand for consumer credit.

Segment Expenses

U.S. store operating expenses increased 7% to $407.0 million during 2022 compared to $380.9 million during 2021, and same-store operating expenses
increased  5%  compared  with  the  prior-year  period.  The  increase  in  operating  expenses  was  primarily  due  to  inflationary  increases  in  wages  and  other
certain operating costs and increased store-level incentive compensation driven by increased revenues and segment profit during 2022.

Segment Pre-Tax Operating Income

The  U.S.  segment  pre-tax  operating  income  for  2022  was  $291.1  million,  which  generated  a  pre-tax  segment  operating  margin  of  23%  compared  to
$232.8 million and 22% in the prior year, respectively. The increase in the segment pre-tax operating income and margin reflected a 13% increase in net
revenue, further leveraged by a 7% increase in segment expenses.

51

Table of Contents

Latin America Pawn Segment

Latin American results of operations for 2022 compared to 2021 benefited from a 1% favorable change in the average value of the Mexican peso compared
to the U.S. dollar. The translated value of Latin American earning assets as of December 31, 2022 compared to December 31, 2021 also benefited from a
6% favorable change in the end-of-period value of the Mexican peso compared to the U.S. dollar.

The following table details earning assets, which consist of pawn loans and inventories as well as other earning asset metrics of the Latin America pawn
segment as of December 31, 2022 as compared to December 31, 2021 (dollars in thousands, except as otherwise noted):

As of December 31,

2022

2021

Increase

Constant Currency Basis

As of
December 31,
2022
(Non-GAAP)

Increase
(Non-GAAP)

Latin America Pawn Segment
Earning assets:
Pawn loans
Inventories

Average outstanding pawn loan amount (in

ones)

Composition of pawn collateral:

General merchandise
Jewelry

Composition of inventories:
General merchandise
Jewelry

$

$

$

108,528 
85,745 
194,273 

83 

67 %
33 %
100 %

71 %
29 %
100 %

$

$

$

91,662 
65,825 
157,487 

18 %
30 %

23 %

77 

8 %

$

$

$

102,573 
81,013 
183,586 

12 %
23 %

17 %

79 

3 %

67 %
33 %
100 %

68 %
32 %
100 %

Percentage of inventory aged greater than one

year

1 %

1 %

Inventory turnover (trailing twelve months
cost of merchandise sales divided by
average inventories)

4.2 times

4.2 times

52

 
 
 
 
 
Table of Contents

The  following  table  presents  segment  pre-tax  operating  income  and  other  operating  metrics  of  the  Latin  America  pawn  segment  for  the  year  ended
December 31, 2022 as compared to the year ended December 31, 2021 (dollars in thousands). Operating expenses include salary and benefit expense of
pawn-store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the pawn stores.

Year Ended
December 31,

2022

2021

Increase

Constant Currency Basis

Year Ended
December 31,
2022
(Non-GAAP)

Increase
(Non-GAAP)

Latin America Pawn Segment
Revenue:

Retail merchandise sales
Pawn loan fees
Wholesale scrap jewelry sales

Total revenue

$

Cost of revenue:

Cost of retail merchandise sold
Cost of wholesale scrap jewelry sold

Total cost of revenue

$

447,523 
187,974 
39,969 
675,466 

288,449 
33,411 
321,860 

391,875 
170,432 
30,027 
592,334 

247,425 
26,243 
273,668 

Net revenue

353,606 

318,666 

Segment expenses:

Operating expenses
Depreciation and amortization
Total segment expenses

193,254 
18,325 
211,579 

179,020 
17,834 
196,854 

$

14 %
10 %
33 %
14 %

17 %
27 %
18 %

11 %

8 %
3 %
7 %

444,463 
186,673 
39,969 
671,105 

286,487 
33,162 
319,649 

351,456 

192,151 
18,283 
210,434 

Segment pre-tax operating income

$

142,027 

$

121,812 

17 %

$

141,022 

13 %
10 %
33 %
13 %

16 %
26 %
17 %

10 %

7 %
3 %
7 %

16 %

Operating metrics:

Retail merchandise sales margin
Net revenue margin
Segment pre-tax operating margin

Retail Merchandise Sales Operations

36 %
52 %
21 %

37 %
54 %
21 %

36 %
52 %
21 %

Latin America retail merchandise sales increased 14% (13% on a constant currency basis) to $447.5 million during 2022 compared to $391.9 million for
2021.  Same-store  retail  sales  increased  13%  (12%  on  a  constant  currency  basis).  The  increase  in  total  and  same-store  retail  sales  was  primarily  due  to
increased  inventory  levels  during  2022  compared  to  2021  and  greater  demand  for  value-priced  consumer  goods,  with  such  demand  driven  in  part  by
inflationary pressures on the Company’s customers. The gross profit margin on retail merchandise sales was 36% during 2022 compared to 37% during
2021.

Latin America inventories increased 30% (23% on a constant currency basis) from $65.8 million at December 31, 2021 to $85.7 million at December 31,
2022.  The  increase  was  primarily  due  to  lower-than-normal  inventory  balances  at  December  31,  2021  due  to  the  impacts  of  the  COVID-19  pandemic.
Inventories aged greater than one year in Latin America were 1% at both December 31, 2022 and 2021.

53

 
 
 
 
 
 
 
Table of Contents

Pawn Lending Operations

Latin America pawn loan receivables increased 18% (12% on a constant currency basis) as of December 31, 2022 compared to December 31, 2021, on
both a total and same-store basis. The increase in total and same-store pawn receivables was primarily due to the continued recovery in pawn loan demand
during 2022 to pre-pandemic levels.

Latin America pawn loan fees increased 10% (also 10% on a constant currency basis), totaling $188.0 million during 2022 compared to $170.4 million for
2021.  Same-store  pawn  fees  increased  9%  (also  9%  on  a  constant  currency  basis)  during  2022  compared  to  2021.  The  increase  in  total  and  same-store
constant currency pawn loan fees was primarily due to the continued recovery of pawn loan receivables.

Segment Expenses

Store  operating  expenses  increased  8%  (7%  on  a  constant  currency  basis)  to  $193.3  million  during  2022  compared  to  $179.0  million  during  2021,
reflecting continued store growth and inflationary pressure on labor and other operating expenses during the current period. Same-store operating expenses
increased 7% (6% on a constant currency basis) compared to the prior-year period.

Segment Pre-Tax Operating Income

The  segment  pre-tax  operating  income  for  2022  was  $142.0  million,  which  generated  a  pre-tax  segment  operating  margin  of  21%  compared  to
$121.8 million and 21% in the prior year, respectively. The increase in the segment pre-tax operating income reflected an 11% increase in net revenue,
further leveraged by an 8% increase in segment expenses and a 1% favorable change in the average value of the Mexican peso.

54

Table of Contents

Retail POS Payment Solutions Segment

The Company completed the AFF Acquisition on December 17, 2021, and the results of operations of AFF have been consolidated since the acquisition
date. As a result of purchase accounting, AFF’s as reported earning assets, consisting of finance receivables and leased merchandise, contain significant fair
value adjustments as of December 31, 2021. The fair value adjustments to AFF’s acquired earning assets were fully amortized during 2022.

Finance Receivables, Net

The following tables provide a detail of finance receivables as reported and as adjusted to exclude the impacts of purchase accounting as of December 31,
2022 and 2021 (in thousands):

As of December 31, 2022
Finance receivables, before allowance for loan losses

Less allowance for loan losses

Finance receivables, net

As of December 31, 2021
Finance receivables, before allowance for loan losses

 (1)

Less allowance for loan losses

Finance receivables, net

As Reported
(GAAP)

Adjustments

Adjusted
(Non-GAAP)

$

$

$

$

188,327  $
(84,833)
103,494  $

256,595  $
(75,574)
181,021  $

—  $
— 
—  $

(42,657) $
— 
(42,657) $

188,327 
(84,833)
103,494 

213,938 
(75,574)
138,364 

(1)

As  reported  acquired  finance  receivables  were  recorded  at  fair  value  in  conjunction  with  purchase  accounting.  Adjustment  represents  the  difference  between  the
original amortized cost basis and fair value of the remaining acquired finance receivables.

Finance  receivables,  before  allowance  for  loan  losses  decreased  27%  as  of  December  31,  2022  compared  to  December  31,  2021.  The  decrease  was
primarily  due  to  fair  value  purchase  accounting  related  items  included  in  the  December  31,  2021  balance  that  were  fully  amortized  during  2022  and
therefore  not  included  in  the  December  31,  2022  balance.  On  an  adjusted  basis,  excluding  the  impacts  of  fair  value  purchase  accounting,  finance
receivables, before allowance for loan losses decreased 12% as of December 31, 2022 compared to December 31, 2021, which was primarily due to a mix-
shift in AFF’s earning assets towards the LTO product and macroeconomic retail headwinds experienced in many of AFF’s retail merchant partners during
2022, including elevated inflation and generally lower consumer spending. Those declines were partially offset by an increase in AFF’s active merchant
locations offering AFF’s POS payment solutions during 2022.

The allowance for loan losses increased 12% as of December 31, 2022 compared to December 31, 2021. The increase was primarily due to a mix-shift in
AFF’s finance receivables towards the bank-originated installment loans, which are typically utilized by merchant partners financing services as opposed to
personal property and tend to have slightly higher charge-off rates than the RISA product, and the macroeconomic headwinds described above resulting in
a more challenging credit environment in 2022 compared to 2021.

55

Table of Contents

Leased Merchandise, Net

The following tables provide a detail of leased merchandise as reported and as adjusted to exclude the impacts of purchase accounting as of December 31,
2022 and 2021 (in thousands):

As of December 31, 2022
Leased merchandise, before allowance for lease losses

Less allowance for lease losses

Leased merchandise, net

 (1)

As of December 31, 2021
Leased merchandise, before allowance for lease losses 

(2)

Less allowance for lease losses 

(3)

Leased merchandise, net

As Reported
(GAAP)

Adjustments

Adjusted
(Non-GAAP)

$

$

$

$

233,974  $
(79,576)
154,398  $

149,386  $
(5,442)
143,944  $

—  $
— 
—  $

53,829  $
(61,526)
(7,697) $

233,974 
(79,576)
154,398 

203,215 
(66,968)
136,247 

(1)

(2)

(3)

Includes $1.1 million of intersegment transactions related to the Company offering AFF’s LTO payment solution as a payment option in its U.S. pawn stores that are
eliminated upon consolidation. For further detail, see earning assets detail in Note 17 of Notes to Consolidated Financial Statements.

As reported acquired leased merchandise was recorded at fair value (which includes estimates for charge-offs) in conjunction with purchase accounting. Adjustment
represents the difference between the original depreciated cost and fair value of the remaining acquired leased merchandise.

As  reported  allowance  for  lease  losses  as  of  December  31,  2021  represents  the  provision  for  lease  losses  for  leases  originated  between  December  17,  2021  and
December 31, 2021. Adjustment represents the remaining allowance for lease losses of acquired leased merchandise, which is included in the fair value of the acquired
leased merchandise described in 

 above.

(2)

Leased  merchandise,  before  allowance  for  lease  losses  increased  57%  as  of  December  31,  2022  compared  to  December  31,  2021.  The  increase  was
primarily  due  to  fair  value  purchase  accounting  as  noted  in  the  footnotes  to  the  table  above.  On  an  adjusted  basis,  excluding  the  impacts  of  fair  value
purchase  accounting,  leased  merchandise,  before  allowance  for  lease  losses  increased  15%  as  of  December  31,  2022  compared  to  December  31,  2021,
which was primarily due to a mix-shift in AFF’s earning assets towards the LTO product and an increase in AFF’s active merchant locations offering AFF’s
POS  payment  solutions  during  2022.  Those  increases  were  partially  offset  by  macroeconomic  retail  headwinds  experienced  in  many  of  AFF’s  retail
merchant partners during 2022, including elevated inflation and generally lower consumer spending.

The allowance for lease losses increased to $79.6 million as of December 31, 2022 compared to $5.4 million as of December 31, 2021. The increase was
primarily  due  to  fair  value  purchase  accounting  as  noted  in  the  footnotes  to  the  table  above.  On  an  adjusted  basis,  excluding  the  impacts  of  fair  value
purchase  accounting,  the  allowance  for  lease  losses  increased  19%,  which  was  primarily  due  to  the  increase  in  the  gross  leased  merchandise  and  the
macroeconomic headwinds, described above, resulting in a more challenging credit environment in 2022 compared to 2021.

56

Table of Contents

AFF’s as reported results of operations contain significant purchase accounting impacts. The following table presents segment pre-tax operating income as
reported and as adjusted to exclude the impacts of purchase accounting for the year ended December 31, 2022 (in thousands). Operating expenses include
salary  and  benefit  expenses  of  certain  operations-focused  departments,  merchant  partner  incentives,  bank  and  other  payment  processing  charges,  credit
reporting costs, information technology costs, advertising costs and other operational costs incurred by AFF.

Retail POS Payment Solutions Segment
Revenue:

Leased merchandise income
Interest and fees on finance receivables

Total revenue

Cost of revenue:

Depreciation of leased merchandise
Provision for lease losses
Provision for loan losses
Total cost of revenue

Net revenue

Segment expenses:

Operating expenses
Depreciation and amortization
Total segment expenses

Segment pre-tax operating income

Year Ended December 31, 2022

As Reported
(GAAP)

Adjustments

Adjusted
(Non-GAAP)

$

622,163  $
181,280 
803,443 

—  $

42,657 
42,657 

354,104 
140,118 
118,502 
612,724 

(7,697)
— 
— 
(7,697)

622,163 
223,937 
846,100 

346,407 
140,118 
118,502 
605,027 

190,719 

50,354 

241,073 

128,616 
2,912 
131,528 

— 
— 
— 

128,616 
2,912 
131,528 

$

59,191  $

50,354  $

109,545 

57

 
 
Table of Contents

The following table presents segment pre-tax operating income as reported and as adjusted to exclude the impacts of purchase accounting for the period
from December 17, 2021 through December 31, 2021 (in thousands).

December 17, 2021 - December 31, 2021

As Reported
(GAAP)

Adjustments

Adjusted
(Non-GAAP)

Retail POS Payment Solutions Segment
Revenue:

Leased merchandise income
Interest and fees on finance receivables

Total revenue

Cost of revenue:

Depreciation of leased merchandise
Provision for lease losses
Provision for loan losses
Total cost of revenue

 (1)

Net revenue (loss)

Segment expenses:

Operating expenses
Depreciation and amortization
Total segment expenses

$

22,720  $
9,024 
31,744 

—  $

1,708 
1,708 

12,826 
5,442 
48,952 
67,220 

(404)
— 
(44,250)
(44,654)

(35,476)

46,362 

4,917 
122 
5,039 

— 
— 
— 

Segment pre-tax operating income (loss)

$

(40,515) $

46,362  $

22,720 
10,732 
33,452 

12,422 
5,442 
4,702 
22,566 

10,886 

4,917 
122 
5,039 

5,847 

(1)

As  reported  provision  for  loan  losses  includes  the  establishment  of  the  initial  allowance  for  expected  lifetime  credit  losses  for  acquired  finance  receivables  not
considered purchased credit deteriorated, which is recorded as an expense in the provision for loan losses. See Note 3 of Notes to Consolidated Financial Statements.

58

 
 
Table of Contents

Consolidated Results of Operations

The  following  table  reconciles  pre-tax  operating  income  of  the  Company’s  U.S.  pawn  segment,  Latin  America  pawn  segment  and  retail  POS  payment
solutions segment, discussed above, to consolidated net income for the year ended December 31, 2022 as compared to the year ended December 31, 2021
(dollars in thousands):

Consolidated Results of Operations
Segment pre-tax operating income (loss):

U.S. pawn
Latin America pawn
Retail POS payment solutions 
Intersegment eliminations 

(2)

(1)

Consolidated segment pre-tax operating income

Corporate expenses and other income:

Administrative expenses
Depreciation and amortization
Interest expense
Interest income
(Gain) loss on foreign exchange
Merger and acquisition expenses
Gain on revaluation of contingent acquisition consideration
Other expenses (income), net

Total corporate expenses and other income

Income before income taxes

Provision for income taxes

Net income

Year Ended December 31,
2021
2022

Increase /
(Decrease)

$

291,113  $
142,027 
59,191 
(1,096)
491,235 

147,943 
59,390 
70,708 
(1,313)
(585)
3,739 
(109,549)
(2,731)
167,602 

232,833 
121,812 
(40,515)
— 
314,130 

111,259 
5,716 
32,386 
(696)
436 
15,449 
(17,871)
949 
147,628 

323,633 

166,502 

70,138 

41,593 

$

253,495  $

124,909 

25 %
17 %
246 %
— %
56 %

33 %
939 %
118 %
89 %
(234)%
(76)%
(513)%
(388)%
14 %

94 %

69 %

103 %

(1)

(2)

The  AFF  segment  results  are  significantly  impacted  by  certain  purchase  accounting  adjustments,  as  noted  in  the  retail  POS  payment  solutions  segment  results  of
operations above. Adjusted retail POS payment solutions segment pre-tax operating income, excluding such purchase accounting adjustments, was $109.5 million for
2022 and $5.8 million for 2021. The year ended December 31, 2021 includes the results of operations for AFF for the period December 17, 2021 to December 31,
2021.

Represents the elimination of intersegment transactions related to the Company offering AFF’s LTO payment solution as a payment option in its U.S. pawn stores. For
further detail, see Note 17 of Notes to Consolidated Financial Statements.

Corporate Expenses and Taxes

Administrative expenses increased 33% to $147.9 million during 2022 compared to $111.3 million during 2021, primarily due to the AFF Acquisition. As a
percentage of revenue, administrative expenses decreased from 7% during 2021 to 5% during 2022.

Corporate  depreciation  and  amortization  expenses  increased  939%  to  $59.4  million  during  2022  compared  to  $5.7  million  in  2021,  primarily  due  to
$56.7  million  in  amortization  expense  during  2022,  the  majority  of  which  related  to  identified  intangible  assets  in  the  AFF  Acquisition,  compared  to
$2.1 million during 2021.

59

 
 
 
 
 
Table of Contents

Interest  expense  increased  118%  to  $70.7  million  during  2022  compared  to  $32.4  million  for  2021,  primarily  due  to  an  increase  in  the  Company’s
outstanding  senior  unsecured  notes  and  higher  interest  rates  and  higher  average  balances  outstanding  on  the  Company’s  unsecured  credit  facilities.  See
Note 11 of Notes to Consolidated Financial Statements and “Liquidity and Capital Resources.”

Merger  and  acquisition  expenses  decreased  to  $3.7  million  during  2022  compared  to  $15.4  million  during  2021,  reflecting  timing  of  transaction  costs
primarily related to the AFF Acquisition in 2021. Approximately $1.5 million of the 2022 expense related to pawn acquisitions.

The Company revalues the contingent consideration related to the AFF Acquisition to fair value at the end of each reporting period, with changes in the fair
value recognized in the consolidated statements of income. During 2022 and 2021, the Company recognized gains of $109.5 million and $17.9 million,
respectively, as a result of a decrease in the liability for the estimated fair value of certain contingent consideration related to the AFF Acquisition. There
was no remaining fair value for contingent consideration at December 31, 2022. See Note 3 and Note 6 of Notes to Consolidated Financial Statements for
additional information about the contingent consideration related to the AFF Acquisition.

Consolidated effective income tax rates for 2022 and 2021 were 21.7% and 25.0%, respectively. The decrease in the effective tax rate was primarily due to
an increase in U.S.-sourced income, primarily a result of the AFF Acquisition and increased earnings in 2022 from the U.S. pawn segment, which is taxed
at a lower rate than the Latin American countries in which the Company operates. In addition, the Company realized an $8.0 million foreign permanent tax
benefit in 2022, compared to $6.3 million in 2021, related to an increased inflation index adjustment allowed in Mexico as a result of elevated inflation in
Mexico, which started during the latter half of 2021 and increased further in 2022. The Company also recognized a $4.6 million permanent domestic tax
benefit  during  2022  pursuant  to  the  $109.5  million  gain  on  revaluation  of  certain  contingent  consideration  related  to  the  AFF  Acquisition  as  described
above. See Note 12 of Notes to Consolidated Financial Statements.

Liquidity and Capital Resources

Material Capital Requirements

The Company’s primary capital requirements include:

•

•
◦

Expand pawn operations through growth of pawn receivables and inventories in existing stores, new store openings, strategic acquisition of pawn
stores and purchases of real estate at existing locations;
Expand retail POS payment solutions operations through growth of the business generated from new and existing merchant partners; and
Return of capital to shareholders through dividends and stock repurchases.

Other  material  capital  requirements  include  operating  expenses  (see  Note  4  of  Notes  to  Consolidated  Financial  Statements  regarding  operating  lease
commitments),  maintenance  capital  expenditures  related  to  its  facilities,  technology-related  capital  expenditures,  general  corporate  operating  activities,
income tax payments and debt service, among others. While the Company expects some level of net de-leveraging by the end of 2023, net interest expense
is expected to increase in 2023 compared to 2022 due to higher floating interest rates on the borrowings under the revolving credit facilities. The Company
believes that net cash provided by operating activities and available and unused funds under its revolving unsecured credit facilities will be adequate to
meet its liquidity and capital needs for these items in the short-term over the next 12 months and also in the long-term beyond the next 12 months.

60

Table of Contents

Expand Pawn Operations

The Company intends to continue expansion through the growth of earning assets at existing locations, new store openings and acquisitions. For 2023, the
Company expects approximately 60 new store additions, in Latin America through de novo openings, and another four stores are expected to be opened in
the U.S. Future store openings are subject to the Company’s ability to identify locations in markets with attractive demographics, available real estate with
favorable leases and limited competition. The Company evaluates potential acquisitions based upon growth potential, purchase price, available liquidity,
strategic fit and quality of management personnel, among other factors. During 2022, the Company acquired 30 pawn stores in the U.S. and one store in
Guatemala for an aggregate purchase price of $73.0 million, net of cash acquired and subject to future post-closing adjustments.

Although viewed by management as a discretionary expenditure not required to operate its pawn stores, the Company may continue to purchase real estate
from its landlords at existing stores or in conjunction with pawn store acquisitions, as opportunities arise at reasonable valuations. The Company purchased
the real estate at 44 store locations, primarily from landlords at existing stores, for a cumulative purchase price of $82.9 million during 2022.

Expand Retail POS Payment Solutions Operations

AFF  expects  to  expand  its  business  by  promoting  and  expanding  relationships  with  both  new  and  existing  customers  and  retail  merchant  partners.  In
addition,  AFF  has  made,  and  intends  to  continue  to  make,  investments  in  its  customer  and  merchant  support  operations  and  facilities,  its  technology
platforms and its proprietary decisioning platforms and processes. In addition to utilizing cash flows generated from their own operations to fund expected
2023 growth, AFF has access to the additional sources of liquidity described below if needed to fund further expansion activities.

Return of Capital to Shareholders

In  February  2023,  the  Company’s  Board  declared  a  $0.33  per  share  first  quarter  cash  dividend  on  common  shares  outstanding,  or  an  aggregate  of
$15.3 million based on the December 31, 2022 share count, to be paid on February 28, 2023 to stockholders of record as of February 14, 2023. While the
Company  currently  expects  to  continue  the  payment  of  quarterly  cash  dividends,  the  amount,  declaration  and  payment  of  cash  dividends  in  the  future
(quarterly  or  otherwise)  will  be  made  by  the  Board,  from  time  to  time,  subject  to  the  Company’s  financial  condition,  results  of  operations,  business
requirements, compliance with legal requirements, debt covenant restrictions and other relevant factors.

During 2022, the Company repurchased 2,204,000 shares of common stock at an aggregate cost of $157.9 million and an average cost per share of $71.63,
and  during  2021,  repurchased  688,000  shares  of  common  stock  at  an  aggregate  cost  of  $49.6  million  and  an  average  cost  per  share  of  $72.10.  The
Company has approximately $14.4 million of remaining availability under its currently authorized stock repurchase program authorized in April 2022. In
October 2022, the Board approved an additional share repurchase authorization of up to $100 million of common shares, of which the entire $100 million
is currently remaining. While the Company intends to continue repurchases under its active share repurchase programs, future share repurchases are subject
to  a  variety  of  factors,  including,  but  not  limited  to,  the  level  of  cash  balances,  liquidity  needs,  credit  availability,  debt  covenant  restrictions,  general
business and economic conditions, regulatory requirements, the market price of the Company’s stock, the Company’s dividend policy and the availability
of alternative investment opportunities.

Sources of Liquidity

The  Company  regularly  evaluates  opportunities  to  optimize  its  capital  structure,  including  through  consideration  of  the  issuance  of  debt  or  equity,  to
refinance existing debt and to enter into interest rate hedge transactions, such as interest rate swap agreements. As of December 31, 2022, the Company’s
primary  sources  of  liquidity  were  $117.3  million  in  cash  and  cash  equivalents  and  $278.8  million  of  available  and  unused  funds  under  the  Company's
revolving unsecured credit facilities, subject to certain financial covenants (see Note 11 of Notes to Consolidated Financial Statements). The Company had
working capital of $835.1 million as of December 31, 2022.

The Company’s cash and cash equivalents as of December 31, 2022 included $37.4 million held by its foreign subsidiaries. These cash balances, which are
primarily  held  in  Mexican  pesos,  are  associated  with  foreign  earnings  the  Company  has  asserted  are  indefinitely  reinvested  and  which  the  Company
primarily plans to use to support its continued growth plans outside the U.S. through funding of capital expenditures, acquisitions, operating expenses or
other similar cash needs of the Company’s foreign operations. The Company elected to repatriate cash of $47.5 million from certain foreign subsidiaries
during 2022.

61

Table of Contents

The Company’s liquidity is affected by a number of factors, including changes in general customer traffic and demand, pawn loan balances, loan-to-value
ratios,  collection  of  pawn  fees,  merchandise  sales,  inventory  levels,  LTO  merchandise,  finance  receivable  balances,  collection  of  lease  and  finance
receivable  payments,  seasonality,  operating  expenses,  administrative  expenses,  expenses  related  to  merger  and  acquisition  activities,  litigation-related
expenses, interest rates, tax rates, gold prices, foreign currency exchange rates and the pace of new pawn store expansion and acquisitions. Additionally, a
prolonged  reduction  in  earnings  and  EBITDA  could  limit  the  Company’s  future  ability  to  fully  borrow  on  its  credit  facilities  under  current  leverage
covenants. Regulatory developments affecting the Company’s operations may also impact profitability and liquidity. See “Item 1. Business—Governmental
Regulation.”

If needed, the Company could seek to raise additional funds from a variety of sources, including, but not limited to, repatriation of excess cash held in Latin
America,  the  sale  of  assets,  reductions  in  operating  expenses,  capital  expenditures  and  dividends,  the  forbearance  or  deferral  of  operating  expenses,  the
issuance of debt or equity securities, the leveraging of currently unencumbered real estate owned by the Company and/or changes to its management of
current assets. The characteristics of the Company’s current assets, specifically the ability to rapidly liquidate gold jewelry inventory, which accounts for
50% of total inventory, give the Company flexibility to quickly increase cash flow if necessary.

Cash Flows and Liquidity Metrics

The following tables set forth certain historical information with respect to the Company’s sources and uses of cash and other key indicators of liquidity
(dollars in thousands):

Cash flow provided by operating activities
Cash flow used in investing activities
Cash flow (used in) provided by financing activities

Working capital
Current ratio

Cash Flow Provided by Operating Activities

2022

Year Ended December 31,
2021

469,305  $
(336,443)
(139,273)

223,304  $
(744,637)
576,993 

2020

222,264 
(20,352)
(186,502)

2022

As of December 31,
2021

835,133  $
3.8:1

737,151  $
2.9:1

2020

418,159 
3.0:1

$

$

Net cash provided by operating activities increased $246.0 million, or 110%, from $223.3 million for 2021 to $469.3 million for 2022, due to net changes
in certain non-cash adjustments to reconcile net income to operating cash flow and net changes in other operating assets and liabilities (as detailed in the
consolidated statements of cash flows), and an increase in net income of $128.6 million.

Cash Flow Used in Investing Activities

Net cash used in investing activities decreased $408.2 million, or 55%, from $744.6 million during 2021 to $336.4 million during 2022. Cash flows from
investing  activities  are  utilized  primarily  to  fund  acquisitions,  purchases  of  furniture,  fixtures,  equipment  and  improvements,  which  includes  capital
expenditures for improvements to existing pawn stores and for new pawn store openings and other corporate assets, and discretionary purchases of store
real  property.  In  addition,  cash  flows  related  to  the  funding  of  new  pawn  loans,  net  of  cash  repayments  and  recovery  of  principal  through  the  sale  of
inventories acquired from forfeiture of pawn collateral and finance receivables, are included in investing activities. The portion of the AFF Acquisition
consideration paid in cash, net of cash acquired, was $25.0 million. The Company also paid $71.8 million in cash related to current and prior-year pawn
store acquisitions, $35.6 million for furniture, fixtures, equipment and improvements and $82.9 million for discretionary pawn store real property purchases
during 2022 compared to $462.1 million, $81.8 million, $42.0 million and $79.5 million in 2021, respectively. The Company funded a net increase in pawn
loans of $35.8 million during 2022 and $73.3 million during 2021. The Company funded a net increase in finance receivables of $85.4 million during 2022
and $5.8 million during 2021.
Cash Flow Used in Financing Activities

62

Table of Contents

Net cash provided by financing activities decreased $716.3 million, or 124%, from net cash provided by financing activities of $577.0 million during 2021
to net cash used in financing activities of $139.3 million during 2022. Net borrowings on the credit facilities were $80.0 million during 2022 compared to
net borrowings of $136.0 million during 2021. During 2022, the Company paid debt issuance costs of $1.8 million. During 2021, the Company received
$550.0  million  in  proceeds  from  the  private  offering  of  senior  unsecured  notes  which  were  used  primarily  to  fund  the  AFF  Acquisition  and  pay
$10.6  million  in  debt  issuance  costs.  The  Company  funded  $157.9  million  for  share  repurchases  and  paid  dividends  of  $59.6  million  during  2022,
compared to funding $49.6 million of share repurchases and dividends paid of $47.5 million during 2021. During 2021, the Company paid $1.7 million in
withholding taxes on net share settlements of restricted stock awards and stock options exercised and received $0.4 million in proceeds from the exercise of
stock options.

Non-GAAP Financial Information

The Company uses certain financial calculations such as adjusted net income, adjusted diluted earnings per share, EBITDA, adjusted EBITDA, free cash
flow,  adjusted  free  cash  flow,  adjusted  retail  POS  payment  solutions  segment  metrics  and  constant  currency  results  as  factors  in  the  measurement  and
evaluation  of  the  Company’s  operating  performance  and  period-over-period  growth.  The  Company  derives  these  financial  calculations  on  the  basis  of
methodologies  other  than  GAAP,  primarily  by  excluding  from  a  comparable  GAAP  measure  certain  items  the  Company  does  not  consider  to  be
representative of its actual operating performance. These financial calculations are “non-GAAP financial measures” as defined under the SEC rules. The
Company uses these non-GAAP financial measures in operating its business because management believes they are less susceptible to variances in actual
operating performance that can result from the excluded items, other infrequent charges and currency fluctuations. The Company presents these financial
measures to investors because management believes they are useful to investors in evaluating the primary factors that drive the Company’s core operating
performance  and  provide  greater  transparency  into  the  Company’s  results  of  operations.  However,  items  that  are  excluded  and  other  adjustments  and
assumptions that are made in calculating these non-GAAP financial measures are significant components in understanding and assessing the Company’s
financial performance. These non-GAAP financial measures should be evaluated in conjunction with, and are not a substitute for, the Company’s GAAP
financial measures. Further, because these non-GAAP financial measures are not determined in accordance with GAAP and are thus susceptible to varying
calculations, the non-GAAP financial measures, as presented, may not be comparable to other similarly-titled measures of other companies.

While  acquisitions  are  an  important  part  of  the  Company’s  overall  strategy,  the  Company  has  adjusted  the  applicable  financial  calculations  to  exclude
merger  and  acquisition  expenses,  including  the  Company’s  transaction  expenses  incurred  in  connection  with  its  acquisition  of  AFF  and  the  impacts  of
purchase accounting with respect to the AFF acquisition, in order to allow more accurate comparisons of the financial results to prior periods. In addition,
the Company does not consider these merger and acquisition expenses to be related to the organic operations of the acquired businesses or its continuing
operations,  and  such  expenses  are  generally  not  relevant  to  assessing  or  estimating  the  long-term  performance  of  the  acquired  businesses.  Merger  and
acquisition  expenses  include  incremental  costs  directly  associated  with  merger  and  acquisition  activities,  including  professional  fees,  legal  expenses,
severance, retention and other employee-related costs, contract breakage costs and costs related to the consolidation of technology systems and corporate
facilities, among others.

The Company has certain leases in Mexico which are denominated in U.S. dollars. The lease liability of these U.S.-dollar-denominated leases, which is
considered  a  monetary  liability,  is  remeasured  into  Mexican  pesos  using  current  period  exchange  rates,  resulting  in  the  recognition  of  foreign  currency
exchange gains or losses. The Company has adjusted the applicable financial measures to exclude these remeasurement gains or losses (i) because they are
non-cash, non-operating items that could create volatility in the Company’s consolidated results of operations due to the magnitude of the end of period
lease liability being remeasured and (ii) to improve comparability of current periods presented with prior periods.

In conjunction with the Cash America Merger in 2016, the Company recorded certain lease intangibles related to above- or below-market lease liabilities of
Cash  America,  which  are  included  in  the  operating  lease  right  of  use  asset  on  the  consolidated  balance  sheets.  As  the  Company  continues  to
opportunistically purchase real estate from landlords at certain Cash America stores, the associated lease intangible, if any, is written off and gain or loss is
recognized. The Company has adjusted the applicable financial measures to exclude these gains or losses given the variability in size and timing of these
transactions  and  because  they  are  non-cash,  non-operating  gains  or  losses.  The  Company  believes  this  improves  comparability  of  operating  results  for
current periods presented with prior periods.

63

Table of Contents

Adjusted Net Income and Adjusted Diluted Earnings Per Share

Management  believes  the  presentation  of  adjusted  net  income  and  adjusted  diluted  earnings  per  share  provides  investors  with  greater  transparency  and
provides a more complete understanding of the Company’s financial performance and prospects for the future by excluding items that management believes
are non-operating in nature and not representative of the Company’s core operating performance. In addition, management believes the adjustments shown
below are useful to investors in order to allow them to compare the Company’s financial results for the current periods presented with the prior periods
presented.

The  following  table  provides  a  reconciliation  between  net  income  and  diluted  earnings  per  share  calculated  in  accordance  with  GAAP  to  adjusted  net
income and adjusted diluted earnings per share, which are shown net of tax (unaudited, in thousands, except per share amounts):

Net income and diluted earnings per share, as

reported

Adjustments, net of tax:

Merger and acquisition expenses
Non-cash foreign currency (gain) loss related

to lease liability

AFF purchase accounting adjustments 
Gain on revaluation of contingent acquisition

(1)

consideration 

(2)

Other expenses (income), net
Loss on extinguishment of debt
Accrual of pre-merger Cash America income

tax liability

Adjusted net income and diluted earnings per

share

2022

Year Ended December 31,
2021

2020

In Thousands

Per Share

In Thousands

Per Share

In Thousands

Per Share

$

253,495  $

5.36  $

124,909  $

3.04  $

106,579  $

2,878 

(930)
82,432 

(90,035)
(2,103)
— 

— 

0.06 

(0.02)
1.74 

(1.91)
(0.04)
— 

— 

11,872 

451 
37,278 

(13,761)
730 
— 

— 

0.29 

0.01 
0.91 

(0.33)
0.02 
— 

— 

991 

874 
— 

— 
6,979 
9,037 

693 

$

245,737  $

5.19  $

161,479  $

3.94  $

125,153  $

2.56 

0.02 

0.02 
— 

— 
0.17 
0.22 

0.02 

3.01 

(1)

(2)

See detail of the AFF purchase accounting adjustments in tables below.

See Note 3 and Note 6 of Notes to Consolidated Financial Statements.

64

 
Table of Contents

The following table provides a reconciliation of the gross amounts, the impact of income taxes and the net amounts for the adjustments included in the
table above (unaudited, in thousands):

Pre-tax

2022
Tax

After-tax

Year Ended December 31,
2021
Tax

Pre-tax

After-tax

Pre-tax

2020
Tax

After-tax

Merger and acquisition

expenses

$

3,739  $

861  $

2,878  $

15,449  $

3,577  $

11,872  $

1,316  $

325  $

991 

Non-cash foreign

currency (gain) loss
related to lease
liability
AFF purchase
accounting
adjustments 

(1)

Gain on revaluation of

contingent
acquisition
consideration
Other expenses
(income), net

Loss on extinguishment

of debt

Accrual of pre-merger

Cash America
income tax liability

Total adjustments

$

(1,329)

(399)

(930)

644 

193 

451 

1,249 

375 

874 

107,055 

24,623 

82,432 

48,413 

11,135 

37,278 

(109,549)

(19,514)

(90,035)

(17,871)

(4,110)

(13,761)

— 

— 

(2,731)

(628)

(2,103)

— 

— 

— 

949 

— 

219 

— 

730 

— 

9,064 

11,737 

— 

— 

2,085 

2,700 

— 

— 

6,979 

9,037 

— 
(2,815) $

— 
4,943  $

— 
(7,758) $

— 
47,584  $

— 
11,014  $

— 
36,570  $

— 
23,366  $

(693)
4,792  $

693 
18,574 

(1)

The following table details AFF purchase accounting adjustments (in thousands):

Amortization of fair value adjustment on acquired finance

receivables

Amortization of fair value adjustment on acquired leased

merchandise

Amortization of acquired intangible assets
Provision for loan losses (establish initial allowance for
expected lifetime credit losses for non-purchase credit
deteriorated (”PCD”) loans)

Total AFF purchase accounting adjustments

Year Ended December 31,

Pre-tax

2022
Tax

After-tax

Pre-tax

2021
Tax

After-tax

$

42,657  $

9,811  $

32,846  $

1,708  $

392  $

1,316 

7,697 
56,701 

1,772 
13,040 

5,925 
43,661 

404 
2,051 

93 
472 

311 
1,579 

— 
107,055  $

$

— 
24,623  $

— 
82,432  $

44,250 
48,413  $

10,178 
11,135  $

34,072 
37,278 

The  fair  value  adjustments  on  acquired  finance  receivables  and  leased  merchandise  resulted  from  the  recognition  of  these  acquired  assets  at  fair  value  in  purchase
accounting,  the  amortization  of  which  is  non-cash.  The  fair  value  adjustments  related  to  acquired  finance  receivables  and  acquired  leased  merchandise  were  fully
amortized as of December 31, 2022. The acquired intangible assets will be amortized through 2028.

65

 
Table of Contents

Earnings Before Interest, Taxes, Depreciation and Amortization (EBITDA) and Adjusted EBITDA

The  Company  defines  EBITDA  as  net  income  before  income  taxes,  depreciation  and  amortization,  interest  expense  and  interest  income  and  adjusted
EBITDA  as  EBITDA  adjusted  for  certain  items,  as  listed  below,  that  management  considers  to  be  non-operating  in  nature  and  not  representative  of  its
actual operating performance. The Company believes EBITDA and adjusted EBITDA are commonly used by investors to assess a company’s financial
performance, and adjusted EBITDA is used as a starting point in the calculation of the consolidated total debt ratio as defined in the Company’s senior
unsecured notes. The following table provides a reconciliation of net income to EBITDA and adjusted EBITDA (unaudited, in thousands):

Net income

Income taxes
Depreciation and amortization
Interest expense
Interest income

EBITDA

Adjustments:

Merger and acquisition expenses
Non-cash foreign currency (gain) loss related to lease liability
AFF purchase accounting adjustments
Gain on revaluation of contingent acquisition consideration
Other expenses (income), net
Loss on extinguishment of debt

 (1)

Adjusted EBITDA

2022

Year Ended December 31,
2021

2020

$

$

253,495 
70,138 
103,832 
70,708 
(1,313)
496,860 

3,739 
(1,329)
50,354 
(109,549)
(2,731)
— 
437,344 

$

$

124,909 
41,593 
45,906 
32,386 
(696)
244,098 

15,449 
644 
46,362 
(17,871)
949 
— 
289,631 

$

$

106,579 
37,120 
42,105 
29,344 
(1,540)
213,608 

1,316 
1,249 
— 
— 
9,064 
11,737 
236,974 

(1)

Excludes $56.7 million and $2.1 million of amortization expense related to identifiable intangible assets as a result of the AFF Acquisition for the twelve months ended
December 31, 2022 and 2021, respectively, which is already included in the add-back of depreciation and amortization to net income used to calculate EBITDA.

Free Cash Flow and Adjusted Free Cash Flow

For purposes of its internal liquidity assessments, the Company considers free cash flow and adjusted free cash flow. The Company defines free cash flow
as cash flow from operating activities less purchases of furniture, fixtures, equipment and improvements and net fundings/repayments of pawn loan and
finance receivables, which are considered to be operating in nature by the Company but are included in cash flow from investing activities. Adjusted free
cash flow is defined as free cash flow adjusted for merger and acquisition expenses paid that management considers to be non-operating in nature.

Free cash flow and adjusted free cash flow are commonly used by investors as additional measures of cash, generated by business operations, that may be
used to repay scheduled debt maturities and debt service or, following payment of such debt obligations and other non-discretionary items, that may be
available  to  invest  in  future  growth  through  new  business  development  activities  or  acquisitions,  repurchase  stock,  pay  cash  dividends  or  repay  debt
obligations prior to their maturities. These metrics can also be used to evaluate the Company’s ability to generate cash flow from business operations and
the impact that this cash flow has on the Company’s liquidity. However, free cash flow and adjusted free cash flow have limitations as analytical tools and
should not be considered in isolation or as a substitute for cash flow from operating activities or other income statement data prepared in accordance with
GAAP. The following table reconciles cash flow from operating activities to free cash flow and adjusted free cash flow (unaudited, in thousands):

66

 
Table of Contents

Cash flow from operating activities
Cash flow from investing activities:

(1)

Pawn loans, net 
Finance receivables, net
Purchases of furniture, fixtures, equipment and improvements

Free cash flow

Merger and acquisition expenses paid, net of tax benefit

Adjusted free cash flow

2022

Year Ended December 31,
2021

2020

$

469,305 

$

223,304 

$

222,264 

(35,817)
(85,353)
(35,586)
312,549 
2,878 
315,427 

$

(73,340)
(5,844)
(42,022)
102,098 
11,872 
113,970 

$

105,418 
1,590 
(37,543)
291,729 
991 
292,720 

$

(1)

Includes the funding of new loans net of cash repayments and recovery of principal through the sale of inventories acquired from forfeiture of pawn collateral.

Retail POS Payment Solutions Segment Purchase Accounting Adjustments

Management believes the presentation of certain retail POS payment solutions segment metrics, adjusted to exclude the impacts of purchase accounting,
provides investors with greater transparency and provides a more complete understanding of AFF’s financial performance and prospects for the future by
excluding  the  impacts  of  purchase  accounting,  which  management  believes  is  non-operating  in  nature  and  not  representative  of  AFF’s  core  operating
performance.  See  the  retail  POS  payment  solutions  segment  tables  in  “Results  of  Operations”  above  for  additional  reconciliation  of  certain  amounts
adjusted to exclude the impacts of purchase accounting to as reported GAAP amounts.

Additionally, the following table provides a reconciliation of consolidated total revenue, presented in accordance with GAAP, to adjusted total revenue,
which excludes the impacts of purchase accounting (in thousands):

Total revenue, as reported
AFF purchase accounting adjustments 

(1)

Adjusted total revenue

2022

Year Ended December 31,
2021

$

$

2,728,942 
42,657 
2,771,599 

$

$

1,698,965 
1,708 
1,700,673 

$

$

2020

1,631,284 
— 
1,631,284 

(1)

Adjustment relates to the net amortization of the fair value premium on acquired finance receivables, which is recognized as an adjustment to interest income on an
effective  yield  basis  over  the  lives  of  the  acquired  finance  receivables.  See  the  retail  POS  payment  solutions  segment  tables  in  “Results  of  Operations”  above  for
additional segment-level reconciliations.

Constant Currency Results

The Company’s reporting currency is the U.S. dollar. However, certain performance metrics discussed in this report are presented on a “constant currency”
basis,  which  is  considered  a  non-GAAP  financial  measure.  The  Company’s  management  uses  constant  currency  results  to  evaluate  operating  results  of
business operations in Latin America, which are primarily transacted in local currencies.

The  Company  believes  constant  currency  results  provide  valuable  supplemental  information  regarding  the  underlying  performance  of  its  business
operations in Latin America, consistent with how the Company’s management evaluates such performance and operating results. Constant currency results
reported herein are calculated by translating certain balance sheet and income statement items denominated in local currencies using the exchange rate from
the  prior-year  comparable  period,  as  opposed  to  the  current  comparable  period,  in  order  to  exclude  the  effects  of  foreign  currency  rate  fluctuations  for
purposes  of  evaluating  period-over-period  comparisons.  Business  operations  in  Mexico,  Guatemala  and  Colombia  are  transacted  in  Mexican  pesos,
Guatemalan  quetzales  and  Colombian  pesos.  The  Company  also  has  operations  in  El  Salvador,  where  the  reporting  and  functional  currency  is  the  U.S.
dollar. See the Latin America pawn segment tables in “Results of Operations” above for additional reconciliation of certain constant currency amounts to as
reported GAAP amounts.

67

 
 
Table of Contents

Effects of Inflation

During  2022,  the  Company  does  not  believe  inflation  had  a  material  effect  on  the  Company’s  results  of  operations  or  on  the  volume  of  pawn  loans
originated by the Company or AFF’s transaction volume. Widely reported inflation has occurred, however, and may be ongoing into the foreseeable future.
Depending on the severity and persistence of these inflationary pressures, the Company could see a negative impact on its customers’ ability to pay for its
goods  and  services,  including  an  impact  on  the  collectability  of  its  accounts  receivable  which  could  result  in  increased  charge-offs  of  AFF’s  finance
receivables  and  leased  merchandise,  as  well  as  increases  in  wages  and  other  operating  costs.  However,  inflationary  economic  environments  could  also
benefit the Company by increasing customer demand for value-priced products, lending services in its pawn stores and demand for POS payment solutions
provided by AFF.

Seasonality

The Company’s business is subject to seasonal variations, and operating results for each quarter and year-to-date periods are not necessarily indicative of
the results of operations for the full year. Typically, the Company experiences seasonal growth of pawn service fees in the third and fourth quarter of each
year due to pawn loan balance growth. Pawn service fees generally decline in the first and second quarter of each year after the typical repayment period of
pawn loans due to statutory bonuses received by customers in the fourth quarter in Mexico and with tax refund proceeds received by customers in the first
quarter  in  the  U.S.  In  addition,  AFF  customers  generally  exercise  the  early  buyout  option  on  their  existing  lease  or  finance  receivable  more  frequently
during the first quarter due to tax refund proceeds. Retail sales are seasonally higher in the fourth quarter associated with holiday shopping and, to a lesser
extent, in the first quarter due to tax refunds in the U.S.

Recent Accounting Pronouncements

See discussion in Note 2 of Notes to Consolidated Financial Statements.

Item 7A. Quantitative and Qualitative Disclosures About Market Risk

Market  risks  relating  to  the  Company’s  operations  result  primarily  from  changes  in  interest  rates,  gold  prices  and  foreign  currency  exchange  rates.  The
impact of current-year fluctuations in foreign currency exchange rates, in particular, are further discussed in Part II, Item 7 herein. The Company does not
engage in speculative or leveraged transactions, nor does it hold or issue financial instruments for trading purposes.

Gold Price Risk

The Company has significant holdings of gold in the form of jewelry inventories and pawn collateral, and a significant portion of retail merchandise sales
are  gold  jewelry,  as  are  most  of  the  wholesale  scrap  jewelry  sales.  At  December  31,  2022,  the  Company  held  approximately  $144.2  million  in  jewelry
inventories, which were primarily gold, representing 50% of total inventory. In addition, approximately $230.5 million, or 59%, of total pawn loans were
collateralized by jewelry, which was also primarily gold. Of the Company’s total retail merchandise revenue during 2022, approximately $466.6 million, or
37%,  was  from  jewelry  sales.  During  2022,  the  average  market  price  of  gold  slightly  increased  from  $1,799  to  $1,800  per  ounce.  The  price  of  gold  at
December  31,  2022  was  $1,814  per  ounce  compared  to  $1,806  at  December  31,  2021.  A  significant  and  sustained  decline  in  the  price  of  gold  would
negatively impact the value of jewelry inventories held by the Company and the value of gold jewelry pledged as collateral by pawn customers. As a result,
the  Company’s  profit  margins  from  the  sale  of  existing  jewelry  inventories  could  be  negatively  impacted,  as  could  the  potential  profit  margins  on  gold
jewelry currently pledged as collateral by pawn customers if forfeited by the customer. In addition, a decline in gold prices could result in a lower balance
of  pawn  loans  outstanding  for  the  Company,  as  customers  generally  would  receive  lower  loan  amounts  for  individual  pieces  of  pledged  gold  jewelry,
although the Company believes that many customers would be willing to add additional items of value to their pledge in order to obtain the desired loan
amount, thus mitigating a portion of this risk.

Foreign Currency Risk

The financial statements of the Company’s subsidiaries in Mexico, Guatemala and Colombia are translated into U.S. dollars using period-end exchange
rates for assets and liabilities and average exchange rates for revenues and expenses. Adjustments resulting from translating net assets are reported as a
separate component of accumulated other comprehensive income (loss) within stockholders’ equity under the caption “currency translation adjustment.”
Exchange rate gains or losses related to foreign currency transactions are recognized as transaction gains or losses in the Company’s income statement as
incurred. The Company also has operations in El Salvador, where the reporting and functional currency is the U.S. dollar.

68

Table of Contents

On a dollar-translated basis, Latin America revenues and cost of revenues accounted for 25% and 22%, respectively, of consolidated amounts for the year
ended  December  31,  2022.  The  majority  of  Latin  America  revenues  and  expenses  are  denominated  in  currencies  other  than  the  U.S.  dollar,  and  the
Company,  therefore,  has  foreign  currency  risk  related  to  these  currencies,  which  are  primarily  the  Mexican  peso,  and,  to  a  much  lesser  extent,  the
Guatemalan quetzal and Colombian peso.

Accordingly,  changes  in  exchange  rates,  and  in  particular  a  weakening  of  foreign  currencies  relative  to  the  U.S.  dollar,  may  negatively  affect  the
Company’s revenue and earnings of its Latin America pawn operations as expressed in U.S. dollars. For the year ended December 31, 2022, the Company’s
Latin  America  revenues  and  pre-tax  operating  income  would  have  been  approximately  $4.4  million  and  $1.0  million  lower,  respectively,  had  foreign
currency exchange rates remained consistent with those for the year ended December 31, 2021. See “Item 7. Management’s Discussion and Analysis of
Financial Condition and Results of Operations—Results of Operations” for further discussion of Latin America constant currency results.

The Company does not typically use long-term foreign exchange contracts or derivatives to hedge foreign currency exposures. The volatility of exchange
rates  depends  on  many  factors  that  it  cannot  forecast  with  reliable  accuracy.  The  Company’s  continued  Latin  America  expansion  increases  exposure  to
exchange  rate  fluctuations  and,  as  a  result,  such  fluctuations  could  have  a  significant  impact  on  future  results  of  operations.  The  average  value  of  the
Mexican peso to the U.S. dollar exchange rate for 2022 was 20.1 to 1 compared to 20.3 to 1 in 2021 and 21.5 to 1 in 2020. A one point change in the
average Mexican peso to the U.S. dollar exchange rate would have impacted 2022 annual earnings by approximately $3.0 million. The impact of foreign
exchange rates in Guatemala and Colombia is not material to the Company’s financial position or results of operations.

Interest Rate Risk

The Company is potentially exposed to market risk in the form of interest rate risk for its long-term unsecured lines of credit. At December 31, 2022, the
Company had $339.0 million outstanding under its U.S. revolving line of credit. The revolving lines of credit are generally priced with a variable rate based
on a fixed spread over SOFR or the Mexican Central Bank’s interbank equilibrium rate (“TIIE”) and repriced with any changes in SOFR or TIIE. Based on
the $339.0 million in outstanding borrowings at December 31, 2022, a 1% (100 basis points) increase in interest rates would have increased the Company’s
annual interest expense by approximately $3.4 million for 2022.

Interest rate fluctuations will generally not affect the Company’s future earnings or cash flows on its fixed rate debt unless such instruments mature or are
otherwise terminated. However, interest rate changes will affect the fair value of the Company’s fixed rate instruments. At December 31, 2022, the fair
value  of  the  Company’s  fixed  rate  debt  was  approximately  $932.0  million  and  the  outstanding  principal  of  the  Company’s  fixed  rate  debt  was
$1,050.0 million. The fair value estimate of the Company’s fixed rate debt was estimated based on quoted prices in markets that are not active. Changes in
assumptions  or  estimation  methodologies  may  have  a  material  effect  on  this  estimated  fair  value.  As  the  Company  has  the  ability  to  hold  its  fixed  rate
instruments to maturity, and the amounts due under such instruments would be limited to the outstanding principal balance and any accrued and unpaid
interest, the Company does not expect that fluctuations in interest rates, and the resulting change in fair value of its fixed rate instruments, would have a
significant impact on the Company’s operations.

The Company’s cash and cash equivalents are sometimes invested in money market accounts. Accordingly, the Company is subject to changes in market
interest rates. However, the Company does not believe a change in these rates would have a material adverse effect on the Company’s operating results,
financial condition, or cash flows.

Item 8. Financial Statements and Supplementary Data

The financial statements prepared in accordance with Regulation S-X are included in a separate section of this report. See the index to Financial Statements
at Item 15(a)(1) and (2) of this report.

Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Not applicable.

69

Table of Contents

Item 9A. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

The Company’s management, under the supervision and with the participation of the Company’s Chief Executive Officer and Chief Financial Officer, has
evaluated the effectiveness of the Company’s disclosure controls and procedures (as defined in Rules 13a-15(e) under the Exchange Act) as of December
31, 2022 (the “Evaluation Date”). Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that, as of the Evaluation
Date, the Company’s disclosure controls and procedures were effective.

Limitations on Effectiveness of Controls and Procedures

The Company’s management, including its Chief Executive Officer and Chief Financial Officer, does not expect the Company’s disclosure controls and
procedures  or  internal  controls  will  prevent  all  possible  error  and  fraud.  The  Company’s  disclosure  controls  and  procedures  are,  however,  designed  to
provide reasonable assurance of achieving their objectives, and the Company’s Chief Executive Officer and Chief Financial Officer have concluded that the
Company’s disclosure controls and procedures are effective at that reasonable assurance level.

Management’s Report on Internal Control Over Financial Reporting

Management is responsible for establishing and maintaining adequate internal control over financial reporting and for the assessment of the effectiveness of
the Company’s internal control over financial reporting. Internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the
Exchange  Act)  is  a  process  designed  to  provide  reasonable  assurance  regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial
statements for external reporting purposes in accordance with GAAP. Internal control over financial reporting includes those policies and procedures that
(1)  pertain  to  the  maintenance  of  records  that,  in  reasonable  detail,  accurately  and  fairly  reflect  the  transactions  and  dispositions  of  assets,  (2)  provide
reasonable  assurance  that  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial  statements  in  accordance  with  GAAP,  (3)  provide
reasonable  assurance  that  receipts  and  expenditures  are  being  made  only  in  accordance  with  appropriate  authorization  of  management  and  the  board  of
directors, and (4) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of assets that could
have a material effect on the financial statements.

All internal control systems, no matter how well designed, have inherent limitations. Therefore, even those systems determined to be effective can provide
only reasonable assurance with respect to financial statement preparation and presentation.

Under  the  supervision  and  with  the  participation  of  the  Company’s  Chief  Executive  Officer  and  Chief  Financial  Officer,  management  has  assessed  the
effectiveness of the Company’s internal control over financial reporting as of December 31, 2022. To make this assessment, management used the criteria
for effective internal control over financial reporting described in Internal Control-Integrated Framework (2013) issued by the Committee of Sponsoring
Organizations  of  the  Treadway  Commission.  Based  on  this  assessment,  management  concluded  that,  as  of  December  31,  2022,  the  Company’s  internal
control over financial reporting is effective based on those criteria.

The Company’s internal control over financial reporting as of December 31, 2022, has been audited by RSM US LLP, the independent registered public
accounting firm that audited the Company’s financial statements included in this report, and RSM US LLP’s attestation report is included below.

Changes in Internal Control Over Financial Reporting

Except for integrating AFF into the Company’s internal controls over financial reporting, there have been no changes in the Company’s internal control
over  financial  reporting  during  the  quarter  ended  December  31,  2022  that  have  materially  affected,  or  are  reasonably  likely  to  materially  affect,  the
Company’s internal control over financial reporting.

70

 
 
Table of Contents

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Stockholders and the Board of Directors of FirstCash Holdings, Inc.

Opinion on the Internal Control Over Financial Reporting
We have audited FirstCash Holdings, Inc. and its subsidiaries (the Company) internal control over financial reporting as of December 31, 2022, based on
criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission in
2013. In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2022, based
on criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission in
2013.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated
balance sheets of the Company as of December 31, 2022 and 2021, the related consolidated statements of income, comprehensive income, stockholders’
equity and cash flows for each of the three years in the period ended December 31, 2022 and the related notes to the consolidated financial statements of
the Company and our report dated February 6, 2023 expressed an unqualified opinion.

Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of
internal control over financial reporting in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to
express  an  opinion  on  the  Company’s  internal  control  over  financial  reporting  based  on  our  audit.  We  are  a  public  accounting  firm  registered  with  the
PCAOB  and  are  required  to  be  independent  with  respect  to  the  Company  in  accordance  with  U.S.  federal  securities  laws  and  the  applicable  rules  and
regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable
assurance  about  whether  effective  internal  control  over  financial  reporting  was  maintained  in  all  material  respects.  Our  audit  included  obtaining  an
understanding  of  internal  control  over  financial  reporting,  assessing  the  risk  that  a  material  weakness  exists,  and  testing  and  evaluating  the  design  and
operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary
in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting
and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control
over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly
reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit
preparation  of  financial  statements  in  accordance  with  generally  accepted  accounting  principles,  and  that  receipts  and  expenditures  of  the  company  are
being  made  only  in  accordance  with  authorizations  of  management  and  directors  of  the  company;  and  (3)  provide  reasonable  assurance  regarding
prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial
statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of
effectiveness  to  future  periods  are  subject  to  the  risk  that  controls  may  become  inadequate  because  of  changes  in  conditions,  or  that  the  degree  of
compliance with the policies or procedures may deteriorate.

/s/ RSM US LLP

Dallas, Texas
February 6, 2023

71

 
 
 
Table of Contents

Item 9B. Other Information

None.

Item 9C. Disclosure Regarding Foreign Jurisdictions that Prevent Inspections

None.

Item 10. Directors, Executive Officers and Corporate Governance

PART III

The information required by Item 10 to this Annual Report on Form 10-K with respect to the directors, executive officers and compliance with Section
16(a)  of  the  Exchange  Act  is  incorporated  herein  by  reference  from  the  information  provided  under  the  headings  “Election  of  Directors,”  “Executive
Officers,” “Corporate Governance, Board Matters and Director Compensation” and “Delinquent Section 16(a) Reports,” contained in the Company’s Proxy
Statement, to be filed with the SEC in connection with the solicitation of proxies for the Company’s 2023 Annual Meeting of Stockholders, to be held on or
about June 8, 2023 (the “2023 Proxy Statement”).

The Company has adopted a Code of Ethics that applies to all of its directors, officers, and employees. This Code of Ethics is publicly available on the
Company’s website at www.firstcash.com.  The  Company  intends  to  disclose  future  amendments  to,  or  waivers  from,  certain  provisions  of  its  Code  of
Ethics  on  its  website  in  accordance  with  applicable  Nasdaq  and  SEC  requirements.  Copies  of  the  Company’s  Code  of  Ethics  are  also  available,  free  of
charge, by submitting a written request to FirstCash Holdings, Inc., Investor Relations, 1600 West 7th Street, Fort Worth, Texas 76102.

Item 11. Executive Compensation

The information required by Item 11 to this Annual Report on Form 10-K is incorporated herein by reference from the information provided under the
headings “Executive Compensation” and “Compensation Committee Interlocks and Insider Participation” of the 2023 Proxy Statement.

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

The information required by Item 12 to this Annual Report on Form 10-K is incorporated herein by reference from the information provided under the
heading  “Equity  Compensation  Plan  Information”  and  “Security  Ownership  of  Certain  Beneficial  Owners  and  Management  and  Related  Stockholder
Matters” of the 2023 Proxy Statement.

Item 13. Certain Relationships and Related Transactions, and Director Independence

The information required by Item 13 to this Annual Report on Form 10-K is incorporated herein by reference from the information provided under the
headings “Certain Relationships and Related Person Transactions” and “Corporate Governance, Board Matters and Director Compensation” of the 2023
Proxy Statement.

Item 14. Principal Accountant Fees and Services

The information required by Item 14 to this Annual Report on Form 10-K is incorporated herein by reference from the information provided under the
heading “Ratification of Independent Registered Public Accounting Firm” of the 2023 Proxy Statement.

72

Table of Contents

Item 15. Exhibits and Financial Statement Schedules

(a)

The following documents are filed as part of this report:
(1) Consolidated Financial Statements:

PART IV

Report of Independent Registered Public Accounting Firm (PCAOB ID: 49)
Consolidated Balance Sheets
Consolidated Statements of Income
Consolidated Statements of Comprehensive Income
Consolidated Statements of Changes in Stockholders’ Equity
Consolidated Statements of Cash Flows
Notes to Consolidated Financial Statements

Page
F-1
F-3
F-4
F-5
F-6
F-9
F-11

(2) All schedules are omitted because they are not applicable or the required information is shown in the financial statements or the notes thereto.

(3)

Exhibits:

Exhibit No.
2.1

2.2

2.3

3.1
3.2

3.3

3.4

4.1
4.2

4.3

Exhibit Description
Business  Combination  Agreement,  dated  as  of
October  27,  2021,  by  and  among  FirstCash,  Inc.,
FirstCash  Holdings,  Inc.,  Atlantis  Merger  Sub,  Inc.,
American  First  Finance,  Inc.,  Doug  Rippel  and  the
other seller parties thereto. *
First  Amendment,  dated  as  of  December  6,  2021,  to
that  certain  Business  Combination  Agreement,  dated
as of October 27, 2021, by and among FirstCash, Inc.,
FirstCash  Holdings,  Inc.,  Atlantis  Merger  Sub,  Inc.,
American  First  Finance,  Inc.,  Doug  Rippel  and  the
other seller parties thereto. *
Agreement  and  Plan  of  Merger,  dated  December  16,
2021,  by  and  among  FirstCash,  Inc.,  FirstCash
Holdings, Inc. and Atlantis Merger Sub, Inc.

Amended and Restated Certificate of Incorporation
Amendment  to  Amended  and  Restated  Certificate  of
Incorporation
Amended and Restated Certificate of Incorporation of
FirstCash Holdings, Inc., dated December 16, 2021
Amended  and  Restated  Bylaws  of  FirstCash
Holdings, Inc., dated December 16, 2021
Common Stock Specimen
Indenture,  dated  as  of  May  30,  2017,  by  and  among
FirstCash,  Inc.,  the  guarantors  listed  therein  and
BOKF, NA (including the form of Note attached as an
exhibit thereto)
Indenture, dated as of August 26, 2020, by and among
FirstCash,  Inc.,  the  guarantors  listed  therein  and
BOKF, NA (including the form of Note attached as an
exhibit thereto).

Form
8-K

Incorporated by Reference
File No.
001-10960

Exhibit
2.1

Filing Date
11/01/2021

Filed Herewith

8-K

001-10960

2.1

12/07/2021

8-K12B

001-10960

DEF 14A
8-K

0-19133
001-10960

8-K12B

001-10960

8-K12B

001-10960

S-1
8-K

33-48436
001-10960

2.1

B
3.1

3.1

3.2

4.2a
4.1

12/16/2021

04/29/2004
09/02/2016

12/16/2021

12/16/2021

06/05/1992
05/31/2017

8-K

001-10960

4.1

08/26/2020

73

 
 
 
Table of Contents

Exhibit No.
4.4

4.5

4.6
10.1

10.2

10.3

10.4

10.5

10.6

10.7

10.8

10.9

10.10
10.11

10.12

10.13

Exhibit Description
First  Supplemental  Indenture,  dated  November  17,
2021,  by  and  among  FirstCash,  Inc.,  the  guarantors
listed therein and BOKF, N.A.
Indenture,  dated  as  of  December  13,  2021,  by  and
among  FirstCash,  Inc.,  the  guarantors  listed  therein
and BOKF, N.A. (including the form of Note attached
as an exhibit thereto)
Description of Securities
First  Cash  Financial  Services,  Inc.  2004  Long-Term
Incentive Plan *
First  Cash  Financial  Services,  Inc.  2011  Long-Term
Incentive Plan *
Amendment  to  the  FirstCash,  Inc.  2011  Long-Term
Incentive Plan *
First  Cash  401(k)  Profit  Sharing  Plan,  as  amended
effective  as  of  October  1,  2010  (executed  on  August
5, 2010)
Amended and Restated Credit Agreement, dated July
25, 2016, between First Cash Financial Services, Inc.,
certain subsidiaries of the borrower from time to time
party  thereto,  the  lenders  party  thereto,  and  Wells
Fargo Bank, National Association
Performance-Based  Restricted  Stock  Unit  Award
Agreement *
First  Amendment  to  Amended  and  Restated  Credit
Agreement and Waiver, dated May 30, 2017, between
FirstCash,  Inc.,  certain  subsidiaries  of  the  borrower
from  time  to  time  party  thereto,  the  lenders  party
thereto, and Wells Fargo Bank, National Association
Employment  Agreement,  dated  July  30,  2018,
between Raul Ramos and FirstCash, Inc. *
Second Amendment to Amended and Restated Credit
Agreement,  dated  October  4,  2018,  between
FirstCash,  Inc.,  certain  subsidiaries  of  the  borrower
from  time  to  time  party  thereto,  the  lenders  party
thereto, and Wells Fargo Bank, National Association
FirstCash, Inc. 2019 Long-Term Incentive Plan *
Third  Amendment  to  Amended  and  Restated  Credit
Agreement,  dated  December  19,  2019,  between
FirstCash,  Inc.,  certain  subsidiaries  of  the  borrower
from  time  to  time  party  thereto,  the  lenders  party
thereto, and Wells Fargo Bank, National Association
Employment  Agreement,  dated  January  28,  2020,
between Daniel R. Feehan and FirstCash, Inc. *
Fourth Amendment to Amended and Restated Credit
Agreement,  dated  November  9,  2020,  between
FirstCash,  Inc.,  certain  subsidiaries  of  the  borrower
from  time  to  time  party  thereto,  the  lenders  party
thereto, and Wells Fargo Bank, National Association

Form
8-K

Incorporated by Reference
File No.
001-10960

Exhibit
4.1

Filing Date
12/07/2021

Filed Herewith

8-K

001-10960

4.1

12/13/2021

DEF 14A

0-19133

DEF 14A

0-19133

333-214452

333-106881

X

C

A

99.2

4(g)

04/29/2004

04/28/2011

11/04/2016

05/31/2012

0-19133

10.1

07/26/2016

S-8

S-8

8-K

10-Q

8-K

10-Q

8-K

001-10960

001-10960

001-10960

001-10960

10.1

10.1

10.1

10.1

B
10.1

05/05/2017

05/31/2017

08/01/2018

10/04/2018

04/26/2019
12/19/2019

DEF 14A
8-K

001-10960
001-10960

001-10960

10.16

02/03/2020

001-10960

10.1

11/10/2020

10-K

8-K

74

 
 
 
Table of Contents

Exhibit No.
10.14

10.15

10.16

10.17

10.18

10.19

10.20

10.21

21.1
23.1

31.1

31.2

32.1

32.2

101.INS

101.SCH

Exhibit Description
Fifth  Amendment  to  Amended  and  Restated  Credit
Agreement,  dated  December  8,  2021,  by  and  among
FirstCash,  Inc.,  the  guarantors  and  lenders  listed
herein and Wells Fargo Bank, National Association
Assignment  and  Assumption  Agreement,  dated
December  16,  2021,  between  FirstCash,  Inc.  and
FirstCash Holdings, Inc.
Registration Rights Agreement, dated as of December
17, 2021, by and among FirstCash Holdings, Inc. and
certain seller parties thereto
Employment  Agreement,  dated  February  25,  2022,
between Rick L. Wessel and FirstCash Holdings, Inc.
*
Employment  Agreement,  dated  February  25,  2022,
between T. Brent Stuart and FirstCash Holdings, Inc.
*
Employment  Agreement,  dated  February  25,  2022,
between R. Douglas Orr and FirstCash Holdings, Inc.
*
Employment  Agreement,  dated  February  25,  2022,
between  Howard  F.  Hambleton  and  FirstCash
Holdings, Inc. *
Sixth  Amendment  to  Amended  and  Restated  Credit
Agreement,  dated  August  30,  2022,  between
FirstCash  Holdings,  Inc.,  FirstCash,  Inc.,  certain
subsidiaries  of  the  borrower  from  time  to  time  party
thereto,  the  lenders  party  thereto,  and  Wells  Fargo
Bank, National Association
Subsidiaries
Consent 
Accounting Firm, RSM US LLP
Certification  Pursuant  to  Exchange  Act  Section
13(a)-14(a)/15d-14(a),  as  Adopted  Pursuant 
to
Section  302  of  the  Sarbanes-Oxley  Act,  provided  by
Rick L. Wessel, Chief Executive Officer
Certification  Pursuant  to  Exchange  Act  Section
to
13(a)-14(a)/15d-14(a),  as  Adopted  Pursuant 
Section  302  of  the  Sarbanes-Oxley  Act,  provided  by
R. Douglas Orr, Chief Financial Officer
Certification  Pursuant  to  18  U.S.C.  Section  1350,  as
Adopted  Pursuant  to  Section  906  of  the  Sarbanes-
Oxley  Act  of  2002,  provided  by  Rick  L.  Wessel,
Chief Executive Officer
Certification  Pursuant  to  18  U.S.C.  Section  1350,  as
Adopted  Pursuant  to  Section  906  of  the  Sarbanes-
Oxley  Act  of  2002,  provided  by  R.  Douglas  Orr,
Chief Financial Officer
Inline  XBRL  Instance  Document  -  the  instance
document does not appear in the Interactive Data File
because  its  XBRL  tags  are  embedded  within  the
Inline XBRL document
Inline  XBRL  Taxonomy  Extension  Schema
Document

Independent  Registered 

Public

of 

Form
8-K

Incorporated by Reference
File No.
001-10960

Exhibit
10.1

Filing Date
12/13/2021

Filed Herewith

8-K12B

001-10960

10.1

12/16/2021

8-K

001-10960

10.1

12/17/2021

10-K

001-10960

10.17

02/28/2022

10-K

001-10960

10.18

02/28/2022

10-K

001-10960

10.19

02/28/2022

10-K

001-10960

10.20

02/28/2022

8-K

001-10960

10.1

08/31/2022

X
X

X

X

X

X

X

X

75

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Exhibit No.
101.CAL

101.DEF

101.LAB

101.PRE

104

Exhibit Description
Inline  XBRL  Taxonomy  Extension  Calculation
Linkbase Document
Inline  XBRL  Taxonomy  Extension  Definition
Linkbase Document
Inline  XBRL  Taxonomy  Extension  Label  Linkbase
Document
Inline  XBRL  Taxonomy  Extension  Presentation
Linkbase Document
Cover  Page  Interactive  Data  File  (embedded  within
the Inline XBRL document contained in Exhibit 101)

Form

Incorporated by Reference
File No.

Exhibit

Filing Date

Filed Herewith
X

X

X

X

X

*    Indicates management contract or compensatory plan, contract or arrangement.

Item 16. Form 10-K Summary

None.

76

 
 
 
    
Table of Contents

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its
behalf by the undersigned, thereunto duly authorized.

SIGNATURES

Dated: February 6, 2023

FIRSTCASH HOLDINGS, INC.
(Registrant)

/s/ RICK L. WESSEL
Rick L. Wessel
Chief Executive Officer
(On behalf of the Registrant)

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant
and in the capacities and on the dates indicated.

Signature

Capacity

/s/ RICK L. WESSEL
Rick L. Wessel

Vice-Chairman of the Board and Chief Executive Officer
(Principal Executive Officer)

/s/ R. DOUGLAS ORR
R. Douglas Orr

Executive Vice President and Chief Financial Officer
(Principal Financial and Accounting Officer)

/s/ DANIEL R. FEEHAN
Daniel R. Feehan

/s/ DANIEL E. BERCE
Daniel E. Berce

/s/ MARTHEA DAVIS
Marthea Davis

/s/ MIKEL D. FAULKNER
Mikel D. Faulkner

/s/ PAULA K. GARRETT
Paula K. Garrett

/s/ JAMES H. GRAVES
James H. Graves

/s/ RANDEL G. OWEN
Randel G. Owen

/s/ DOUGLAS R. RIPPEL
Douglas R. Rippel

Chairman of the Board

Director

Director

Director

Director

Director

Director

Director

77

Date

February 6, 2023

February 6, 2023

February 6, 2023

February 6, 2023

February 6, 2023

February 6, 2023

February 6, 2023

February 6, 2023

February 6, 2023

February 6, 2023

 
 
 
 
 
 
 
 
 
Table of Contents

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Stockholders and the Board of Directors of FirstCash Holdings, Inc.

Opinion on the Financial Statements
We have audited the accompanying consolidated balance sheets of FirstCash Holdings, Inc. and its subsidiaries (the Company) as of December 31, 2022
and  2021,  the  related  consolidated  statements  of  income,  comprehensive  income,  stockholders’  equity  and  cash  flows  for  each  of  the  three  years  in  the
period ended December 31, 2022, and the related notes to the consolidated financial statements (collectively, the “financial statements”). In our opinion, the
consolidated financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2022 and 2021, and the
results of its operations and its cash flows for each of the three years in the period ended December 31, 2022, in conformity with accounting principles
generally accepted in the United States of America.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company’s
internal control over financial reporting as of December 31, 2022, based on criteria established in Internal Control — Integrated Framework issued by the
Committee of Sponsoring Organizations of the Treadway Commission in 2013, and our report dated February 6, 2023 expressed an unqualified opinion on
the effectiveness of the Company’s internal control over financial reporting.

Basis for Opinion
These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s financial
statements  based  on  our  audits.  We  are  a  public  accounting  firm  registered  with  the  PCAOB  and  are  required  to  be  independent  with  respect  to  the
Company  in  accordance  with  U.S.  federal  securities  laws  and  the  applicable  rules  and  regulations  of  the  Securities  and  Exchange  Commission  and  the
PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable
assurance  about  whether  the  financial  statements  are  free  of  material  misstatement,  whether  due  to  error  or  fraud.  Our  audits  included  performing
procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to
those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits
also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the
financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matters
The  critical  audit  matters  communicated  below  are  matters  arising  from  the  current  period  audit  of  the  financial  statements  that  were  communicated  or
required to be communicated to the audit committee and that: (1) relate to accounts or disclosures that are material to the consolidated financial statements
and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our
opinion on the financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the
critical audit matters or on the accounts or disclosures to which they relate.

Allowance for loan losses—finance receivables
As described in Notes 2 and 7 to the consolidated financial statements, the Company established an allowance for credit losses on its finance receivable
portfolios of $84.8 million as of December 31, 2022, which was estimated using the Company’s current expected credit loss (CECL) model. Loan losses on
finance  receivables  were  estimated  and  recognized  upon  purchase  of  the  receivable,  based  on  expected  loan  losses  for  the  life  of  the  receivable.  The
Company’s CECL model segmented the finance receivable population into monthly pools of receivables and estimated the allowance for loan losses by
applying  modeled  loss  rates  primarily  derived  from  internal,  historical  cumulative  loss  experience  from  comparable  economic  cycles,  then  adjusted  by
qualitative factors to address recent and forecasted business trends. Qualitative factors to address recent and forecasted business trends included, but were
not limited to, loss trends, delinquency levels, economic conditions, underwriting and collection practices.

The determination of the allowance for loan losses on finance receivables was subjective and required management to make significant judgements related
to  the  selection  and  application  of  modeled  loss  rates  and  adjustments  to  address  recent  and  forecasted  business  trends.  Specifically,  incorporating
observable  and  forecasted  economic  conditions  could  have  a  material  impact  on  the  measurement  of  the  allowance  for  loan  losses  to  the  extent  that
forecasted economic conditions change significantly. We identified the allowance for loan losses on finance receivable portfolios as a critical audit matter
as auditing

F-1

    
 
Table of Contents

the judgements surrounding the selection of modeled loss rates and adjustments to address recent and forecasted business trends was complex and required
a high degree of auditor judgement and subjectivity.

Our audit procedures related to the Company’s allowance for loan losses on finance receivables, specifically the selection and application of modeled loss
rates and adjustments to address recent and forecasted business trends, included the following, among others:

• We obtained an understanding of the relevant controls related to the allowance for loan losses, including the qualitative factors and application of
modeled  loss  rates,  and  tested  such  controls  for  design  and  operating  effectiveness,  including  controls  related  to  management’s  review  of  the
qualitative factors and application of modeled loss rates and approval of the allowance for loan losses calculation.

• We  tested  the  completeness  and  accuracy  of  data  inputs  into  the  CECL  model,  including  historical  origination  balances,  loss  rates,  first  payment

default rates, and delinquency rates, by tracing to internal source documents.

• We evaluated key assumptions and judgements surrounding the selection of modeled loss rates and adjustments for current conditions and future

expectations for reasonableness by comparing to internal and external source data.

Allowance for lease losses—leased merchandise
As  described  in  Notes  2  and  8  to  the  consolidated  financial  statements,  the  Company  established  an  allowance  for  lease  losses  on  its  portfolio  of
merchandise subject to operating leases of $79.2 million as of December 31, 2022, representing estimated losses from uncollectible rental agreements. The
Company estimated this reserve based on a combination of historical losses and expected future losses that gave consideration to recent and forecasted
business trends including, but not limited to, loss trends, delinquency levels, economic conditions, underwriting and collection practices.

The  determination  of  the  allowance  for  lease  losses  on  merchandise  subject  to  operating  leases  was  subjective  and  required  management  to  make
significant judgements related to the selection and application of historical losses and adjustments for expected future losses. We identified the allowance
for lease losses on merchandise subject to operating leases as a critical audit matter as auditing the judgements surrounding the selection and application of
historical losses and adjustments for expected future losses was complex and required a high degree of auditor judgement and subjectivity.

Our  audit  procedures  related  to  the  Company’s  allowance  for  lease  losses  on  merchandise  subject  to  operating  leases,  specifically  the  selection  and
application of historical losses and adjustments for expected future losses, included the following, among others:

• We obtained an understanding of the relevant controls related to the allowance for lease losses, including the adjustments for expected future losses
and  application  of  historical  losses,  and  tested  such  controls  for  design  and  operating  effectiveness,  including  controls  related  to  management’s
review of the adjustments for expected future losses and application of historical losses and approval of the allowance for lease losses calculation.
• We  tested  the  completeness  and  accuracy  of  data  inputs  into  the  allowance  for  lease  losses  model,  including  historical  origination  balances,  loss

rates, first payment default rates, and delinquency rates, by tracing to internal source documents.

• We  evaluated  key  assumptions  and  judgements  surrounding  the  selection  of  historical  losses  and  adjustments  for  expected  future  losses  for

reasonableness by comparing to internal and external source data.

s/ RSM US LLP

We have served as the Company’s auditor since 2016.

Dallas, Texas
February 6, 2023

F-2

FIRSTCASH HOLDINGS, INC.
CONSOLIDATED BALANCE SHEETS
(in thousands, except per share amounts)

ASSETS

December 31,

2022

2021

Table of Contents

Cash and cash equivalents
Accounts receivable, net
Pawn loans
Finance receivables, net
Inventories
Leased merchandise, net
Prepaid expenses and other current assets

Total current assets

Property and equipment, net
Operating lease right of use asset
Goodwill
Intangible assets, net
Other assets
Deferred tax assets, net

Total assets

LIABILITIES AND STOCKHOLDERS’ EQUITY

Accounts payable and accrued liabilities
Customer deposits and prepayments
Lease liability, current

Total current liabilities

Revolving unsecured credit facilities
Senior unsecured notes
Deferred tax liabilities, net
Lease liability, non-current
Other liabilities

Total liabilities

Commitments and contingencies (Note 13)

Stockholders’ equity:

Common stock; $0.01 par value; 90,000 shares authorized;

57,322 and 57,322 shares issued, respectively;
46,292 and 48,479 shares outstanding, respectively

Additional paid-in capital
Retained earnings
Accumulated other comprehensive loss
Common stock held in treasury, 11,030 and 8,843 shares at cost, respectively

Total stockholders’ equity

Total liabilities and stockholders’ equity

$

$

$

$

117,330  $
57,792 
390,617 
103,494 
288,339 
153,302 
19,788 
1,130,662 

538,681 
307,009 
1,581,381 
330,338 
9,415 
7,381 
3,904,867  $

139,460  $
63,125 
92,944 
295,529 

339,000 
1,035,698 
151,759 
203,115 
— 
2,025,101 

573 
1,734,528 
1,060,603 
(106,573)
(809,365)
1,879,766 
3,904,867  $

120,046 
55,356 
347,973 
181,021 
263,311 
143,944 
17,707 
1,129,358 

462,526 
306,061 
1,536,178 
388,184 
8,531 
5,614 
3,836,452 

244,327 
57,310 
90,570 
392,207 

259,000 
1,033,904 
126,098 
203,166 
13,950 
2,028,325 

573 
1,724,956 
866,679 
(131,299)
(652,782)
1,808,127 
3,836,452 

The accompanying notes are an integral part of these consolidated financial statements.

F-3

 
 
 
 
 
 
Table of Contents

FIRSTCASH HOLDINGS, INC.
CONSOLIDATED STATEMENTS OF INCOME
(in thousands, except per share amounts)

Revenue:

Retail merchandise sales
Pawn loan fees
Leased merchandise income
Interest and fees on finance receivables
Wholesale scrap jewelry sales

Total revenue

Cost of revenue:

Cost of retail merchandise sold
Depreciation of leased merchandise
Provision for lease losses
Provision for loan losses
Cost of wholesale scrap jewelry sold

Total cost of revenue

Net revenue

Expenses and other income:

Operating expenses
Administrative expenses
Depreciation and amortization
Interest expense
Interest income
(Gain) loss on foreign exchange
Merger and acquisition expenses
Gain on revaluation of contingent acquisition consideration
Other expenses (income), net
Loss on extinguishment of debt

Total expenses and other income

Income before income taxes

Provision for income taxes

Net income

Earnings per share:

Basic
Diluted

2022

Year Ended December 31,
2021

2020

1,261,136  $
561,390 
622,163 
181,280 
102,973 
2,728,942 

1,134,249  $
475,782 
22,720 
9,024 
57,190 
1,698,965 

1,075,518 
457,517 
— 
2,016 
96,233 
1,631,284 

764,553 
353,495 
139,502 
118,502 
88,304 
1,464,356 

1,264,586 

728,909 
147,943 
103,832 
70,708 
(1,313)
(585)
3,739 
(109,549)
(2,731)
— 
940,953 

323,633 

70,138 

663,464 
12,826 
5,442 
48,952 
49,129 
779,813 

919,152 

564,832 
111,259 
45,906 
32,386 
(696)
436 
15,449 
(17,871)
949 
— 
752,650 

166,502 

41,593 

641,087 
— 
— 
(488)
79,546 
720,145 

911,139 

562,158 
110,931 
42,105 
29,344 
(1,540)
884 
1,316 
— 
10,505 
11,737 
767,440 

143,699 

37,120 

253,495  $

124,909  $

106,579 

5.37  $
5.36 

3.05  $
3.04 

2.57 
2.56 

$

$

$

The accompanying notes are an integral part of these consolidated financial statements.

F-4

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Net income
Other comprehensive income (loss):
Currency translation adjustment

Comprehensive income

FIRSTCASH HOLDINGS, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(in thousands)

2022

Year Ended December 31,
2021

2020

253,495  $

124,909  $

106,579 

24,726 
278,221  $

(12,867)
112,042  $

(21,463)
85,116 

$

$

 The accompanying notes are an integral part of these consolidated financial statements.

F-5

 
 
 
 
 
Table of Contents

FIRSTCASH HOLDINGS, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
(in thousands, except per share amounts)

Common
Stock

Shares

Amount

Additional
Paid-In
Capital

Retained
Earnings

Accum-
ulated
Other
Compre-
hensive
Loss

Common Stock
Held in Treasury

Shares

Amount

Total
Stock-
holders’
Equity

As of 12/31/2021
Shares issued under share-
based compensation plan
Share-based compensation
expense
Net income
Cash dividends ($1.26 per
share)
Currency translation
adjustment
Purchases of treasury stock

As of 12/31/2022

57,322  $

573  $

1,724,956  $

866,679  $

(131,299)

8,843  $

(652,782) $

1,808,127 

— 

— 
— 

— 

— 

— 
— 

— 

— 
— 
57,322  $

— 
— 
573  $

(1,281)

10,853 
— 

— 

— 
— 

— 

— 
253,495 

(59,571)

— 
— 

1,734,528  $

1,060,603  $

— 

— 
— 

— 

(17)

— 
— 

— 

1,281 

— 

— 
— 

— 

10,853 
253,495 

(59,571)

24,726 
— 
(106,573)

— 
2,204 
11,030  $

— 
(157,864)
(809,365) $

24,726 
(157,864)
1,879,766 

The accompanying notes are an integral part of these consolidated financial statements.

F-6

 
 
 
 
 
Table of Contents

As of 12/31/2020
Shares issued under share-
based compensation plan,
net of 28 shares net-
settled
Exercise of stock options
Shares issued upon
acquisition of American
First Finance
Share-based compensation
expense
Net income
Cash dividends ($1.17 per
share)
Currency translation
adjustment
Purchases of treasury stock

As of 12/31/2021

FIRSTCASH HOLDINGS, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
CONTINUED
(in thousands, except per share amounts)

Common
Stock

Shares

Amount

Additional
Paid-In
Capital

Retained
Earnings

Accum-
ulated
Other
Compre-
hensive
Loss

Common Stock
Held in Treasury

Shares

Amount

Total
Stock-
holders’
Equity

49,276  $

493  $

1,221,788  $

789,303  $

(118,432)

8,238  $

(609,337) $

1,283,815 

— 
— 

8,046 

— 
— 

— 

— 
— 

80 

— 
— 

— 

— 
— 
57,322  $

— 
— 
573  $

(7,090)
(358)

505,466 

5,150 
— 

— 

— 
— 

1,724,956  $

— 
— 

— 

— 
124,909 

(47,533)

— 
— 

— 

— 
— 

— 

(73)
(10)

— 

— 
— 

— 

5,427 
738 

— 

— 
— 

— 

(1,663)
380 

505,546 

5,150 
124,909 

(47,533)

— 
— 
866,679  $

(12,867)
— 
(131,299)

— 
688 
8,843  $

— 
(49,610)
(652,782) $

(12,867)
(49,610)
1,808,127 

The accompanying notes are an integral part of these consolidated financial statements.

F-7

 
 
 
 
 
Table of Contents

As of 12/31/2019
Shares issued under share-
based compensation plan,
net of 46 shares net-
settled
Exercise of stock options,
net of 22 shares net-
settled
Share-based compensation
expense
Net income
Cash dividends ($1.08 per
share)
Currency translation
adjustment
Purchases of treasury stock

As of 12/31/2020

FIRSTCASH HOLDINGS, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
CONTINUED
(in thousands, except per share amounts)

Common
Stock

Shares

Amount

Additional
Paid-In
Capital

Retained
Earnings

Accum-
ulated
Other
Compre-
hensive
Loss

Common Stock
Held in Treasury

Shares

Amount

Total
Stock-
holders’
Equity

49,276  $

493  $

1,231,528  $

727,476  $

(96,969)

6,947  $

(512,493) $

1,350,035 

— 

— 

— 
— 

— 

— 

— 

— 
— 

— 

— 
— 
49,276  $

— 
— 
493  $

(10,663)

(1,991)

2,914 
— 

— 

— 
— 

1,221,788  $

— 

— 

— 
106,579 

(44,752)

— 

— 

— 
— 

— 

(98)

(38)

— 
— 

— 

7,337 

(3,326)

2,789 

798 

— 
— 

— 

2,914 
106,579 

(44,752)

— 
— 
789,303  $

(21,463)
— 
(118,432)

— 
1,427 
8,238  $

— 
(106,970)
(609,337) $

(21,463)
(106,970)
1,283,815 

The accompanying notes are an integral part of these consolidated financial statements.

F-8

 
 
 
 
 
Table of Contents

FIRSTCASH HOLDINGS, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)

Cash flow from operating activities:

Net income
Adjustments to reconcile net income to net cash flow provided by operating activities:

Depreciation of leased merchandise
Provision for lease losses
Provision for loan losses
Share-based compensation expense
Depreciation and amortization expense
Amortization of debt issuance costs
Net amortization of premiums, discounts and unearned origination fees on finance

receivables

Gain on revaluation of contingent acquisition consideration
Impairments and dispositions of certain other assets
Loss on extinguishment of debt
Deferred income taxes, net

Changes in operating assets and liabilities, net of business combinations:

Accounts receivable, net
Inventories purchased directly from customers, wholesalers or manufacturers
Leased merchandise, net
Prepaid expenses and other assets
Accounts payable, accrued liabilities and other liabilities
Income taxes

Net cash flow provided by operating activities

Cash flow from investing activities:

(1)

Pawn loans, net 
Finance receivables, net
Purchases of furniture, fixtures, equipment and improvements
Purchases of store real property
Portion of AFF Acquisition paid in cash, net of cash acquired
Acquisitions of pawn stores, net of cash acquired

Net cash flow used in investing activities

Cash flow from financing activities:

Borrowings from unsecured credit facilities
Repayments of unsecured credit facilities
Issuance of senior unsecured notes
Redemption of senior unsecured notes
Redemption premium and other redemption costs on senior unsecured notes
Debt issuance costs paid
Purchases of treasury stock
Proceeds from exercise of stock options
Payment of withholding taxes on net share settlements of restricted stock unit awards and

stock options exercised

F-9

2022

Year Ended December 31,
2021

2020

$

253,495  $

124,909  $

106,579 

353,495 
139,502 
118,502 
10,853 
103,832 
2,962 

44,378 
(109,549)
1,722 
— 
42,488 

(1,217)
(3,141)
(502,355)
(3,419)
19,993 
(2,236)
469,305 

(35,817)
(85,353)
(35,586)
(82,902)
(25,000)
(71,785)
(336,443)

286,000 
(206,000)
— 
— 
— 
(1,838)
(157,864)
— 

12,826 
5,442 
48,952 
5,150 
45,906 
1,671 

1,132 
(17,871)
949 
— 
10,722 

(2,492)
(27,006)
(22,563)
3,094 
26,180 
6,303 
223,304 

(73,340)
(5,844)
(42,022)
(79,507)
(462,102)
(81,822)
(744,637)

560,000 
(424,000)
550,000 
— 
— 
(10,581)
(49,610)
380 

— 
— 
(839)
2,914 
42,105 
1,649 

— 
— 
10,505 
11,737 
14,476 

5,474 
29,174 
— 
1,400 
8,621 
(11,531)
222,264 

105,418 
1,590 
(37,543)
(45,502)
— 
(44,315)
(20,352)

354,425 
(569,933)
500,000 
(300,000)
(8,781)
(7,963)
(106,970)
1,140 

— 

(1,663)

(3,668)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

FIRSTCASH HOLDINGS, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
CONTINUED
(in thousands)

Dividends paid

Net cash flow (used in) provided by financing activities

Effect of exchange rates on cash

Change in cash and cash equivalents

Cash and cash equivalents at beginning of the year

Cash and cash equivalents at end of the year

Supplemental disclosure of cash flow information:

Cash paid during the period for:

Interest
Income taxes

Supplemental disclosure of non-cash investing and financing activity:

Non-cash transactions in connection with pawn loans settled through forfeitures of

collateral transferred to inventories

Issuance of common stock associated with the AFF Acquisition

2022

Year Ended December 31,
2021

2020

(59,571)
(139,273)
3,695 
(2,716)
120,046 
117,330  $

(47,533)
576,993 
(1,464)
54,196 
65,850 
120,046  $

(44,752)
(186,502)
3,913 
19,323 
46,527 
65,850 

52,891  $
30,069 

29,461  $
24,563 

21,033 
34,186 

502,964  $
— 

430,306  $
505,546 

340,891 
— 

$

$

$

(1)

Includes the funding of new pawn loans net of cash repayments and recovery of principal through the sale of inventories acquired from forfeiture of pawn collateral.

The accompanying notes are an integral part of these consolidated financial statements.    

F-10

Table of Contents

NOTE 1 - GENERAL

Organization and Nature of the Company

FIRSTCASH HOLDINGS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

FirstCash Holdings, Inc. (together with its wholly-owned subsidiaries, the “Company”) is incorporated in the state of Delaware. On December 17, 2021,
the  Company  completed  the  acquisition  of  AFF,  which  is  a  leading  technology-driven  retail  POS  payment  solutions  platform  primarily  focused  on
providing  LTO  products.  The  accompanying  audited  consolidated  results  of  operations  for  the  year  ended  December  31,  2022  includes  the  results  of
operations for AFF, while the comparable prior-year period includes the results of operations for AFF for the period December 17, 2021 to December 31,
2021, affecting the comparability of 2022 and 2021 amounts. See Note 3 for additional information about the AFF Acquisition.

The Company operates two business lines: pawn operations and retail POS payment solutions which are organized into three reportable segments. The U.S.
pawn segment consists of all pawn operations in 25 U.S. states and the District of Columbia, while the Latin America pawn segment consists of all pawn
operations in Mexico, Guatemala, Colombia and El Salvador. The retail POS payment solutions segment consists of the operations of AFF in all 50 states
in the U.S., the District of Columbia and Puerto Rico.

The Company’s primary business line continues to be the operation of retail pawn stores, also known as “pawnshops,” which focus on serving cash and
credit-constrained  consumers.  Pawn  stores  help  customers  meet  small  short-term  cash  needs  by  providing  non-recourse  pawn  loans  and  buying
merchandise directly from customers. Personal property, such as jewelry, electronics, tools, appliances, sporting goods and musical instruments, is pledged
and held as collateral for the pawn loans over the typical 30-day term of the loan. Pawn stores also generate retail sales primarily from the merchandise
acquired through collateral forfeitures and over-the-counter purchases from customers.

The Company’s retail POS payment solutions segment focuses on providing LTO and retail financing payment options across a large network of traditional
and e-commerce retail merchant partners. AFF’s retail merchant partnerships provide consumer goods and services to their shoppers and use AFF’s LTO
and retail finance solutions to facilitate payments on such transactions.

Continuing Impact of COVID-19

The COVID-19 pandemic and government responses thereto had an initial adverse and material impact on pawn loan demand in 2020, which negatively
impacted  pawn  receivables,  inventories  and  revenues.  This  initial  adverse  impact  in  pawn  loan  demand  was  offset  in  large  part  by  a  positive  impact  in
merchandise sales, especially among stay-at-home products, which were enhanced by federal stimulus payments directly to consumers. Throughout 2021
and 2022, as the contributory impacts of the pandemic normalized, pawn loan demand steadily recovered and pawn receivables, inventories and revenues
are now ahead of pre-pandemic levels. Inflationary pressures on the Company’s customer base helped drive further demand for consumer credit especially
among its customer base, which contributed to the recovery in pawn loan demand.

NOTE 2 - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

The following is a summary of significant accounting policies followed in the preparation of these financial statements:

Principles of consolidation - The accompanying consolidated financial statements include the accounts of FirstCash Holdings, Inc. and its wholly-owned
subsidiaries. The Company regularly makes acquisitions and the results of the acquired operations have been consolidated since the acquisition dates. All
significant intercompany accounts and transactions have been eliminated.

Cash  and  cash  equivalents  -  The  Company  considers  any  highly  liquid  investments  with  an  original  maturity  of  three  months  or  less  at  the  date  of
acquisition to be cash equivalents. As of December 31, 2022, the amount of cash associated with indefinitely reinvested foreign earnings was $37.4 million,
which is primarily held in Mexican pesos.

Pawn loans and revenue recognition - Pawn loans are secured by the customer’s pledge of tangible personal property, which the Company holds during the
term of the loan. If a pawn loan defaults, the Company relies on the sale of the pawned property to recover the principal amount of an unpaid pawn loan,
plus a yield on the investment, as the Company’s pawn loans are non-recourse against the customer. The Company accrues pawn loan fee revenue on a
constant-yield basis over the life of the pawn

F-11

Table of Contents

loan for all pawns for which the Company deems collection to be probable based on historical pawn redemption statistics, which is included in accounts
receivable, net in the accompanying consolidated balance sheets. If the pawn loan is not repaid prior to the expiration of the pawn loan term, including any
extension or grace period, if applicable, the principal amount loaned becomes the inventory carrying value of the forfeited collateral, which is typically
recovered through sales of the forfeited items at prices well above the carrying value. The Company has determined no allowance related to credit losses on
pawn loans is required as the fair value of the pledged collateral is significantly in excess of the pawn loan amount.

Pawn  inventories  and  revenue  recognition  -  Pawn  inventories  represent  merchandise  acquired  from  forfeited  pawn  loans  and  merchandise  purchased
directly from the general public. The Company also retails limited quantities of new or refurbished merchandise obtained directly from wholesalers and
manufacturers.  Pawn  inventories  from  forfeited  pawn  loans  are  recorded  at  the  amount  of  the  pawn  principal  on  the  unredeemed  goods,  exclusive  of
accrued interest. Pawn inventories purchased directly from customers, wholesalers and manufacturers are recorded at cost. The cost of pawn inventories is
determined  on  the  specific  identification  method.  Pawn  inventories  are  stated  at  the  lower  of  cost  or  net  realizable  value  and,  accordingly,  valuation
allowances  are  established  if  pawn  inventory  carrying  values  are  in  excess  of  estimated  selling  prices,  net  of  direct  costs  of  disposal.  Management  has
evaluated pawn inventories and determined that a valuation allowance is not necessary.

The Company’s merchandise sales are primarily retail sales to the general public in its pawn stores. The Company records sales revenue at the time of the
sale. The Company presents merchandise sales net of any sales or value-added taxes collected. Some jewelry inventory is melted and processed at third-
party facilities and the precious metal and diamond content is sold at either prevailing market commodity prices or a previously agreed upon price with a
commodity buyer. The Company records revenue from these wholesale scrap jewelry transactions when a price has been agreed upon and the Company
ships the commodity to the buyer.

Layaway plan and deferred revenue - Customers can purchase merchandise on an interest-free “layaway” plan. Should the customer fail to make a required
payment  pursuant  to  a  layaway  plan,  the  item  is  returned  to  pawn  inventory  and  all  or  a  portion  of  previous  payments  are  typically  forfeited  to  the
Company.  Deposits  and  interim  payments  from  customers  on  layaway  sales  are  recorded  as  deferred  revenue  and  subsequently  recorded  as  retail
merchandise sales revenue when the merchandise is delivered to the customer upon receipt of final payment or when previous payments are forfeited to the
Company. Layaway payments from customers are included in customer deposits and prepayments in the accompanying consolidated balance sheets.

Leased merchandise and revenue recognition - The Company provides merchandise, consisting primarily of furniture and mattresses, appliances, jewelry,
electronics and automotive products, to customers of its merchant partners for lease under certain terms agreed to by the customer. The customer has the
right to acquire the title either through an early buyout option or through payment of all required lease payments. The Company maintains ownership of the
leased  merchandise  until  all  payment  obligations  are  satisfied  under  the  lease  agreement.  The  customer  has  the  right  to  cancel  the  lease  at  any  time  by
returning  the  merchandise  and  making  all  scheduled  payments  due  through  the  minimum  lease  holding  period,  which  is  typically  60  days.  Leased
merchandise  contracts  can  typically  be  renewed  for  between  six  and  24  months.  Leased  merchandise  is  stated  at  depreciated  cost.  The  Company
depreciates  leased  merchandise  over  the  life  of  the  lease  and  assumes  no  salvage  value.  Depreciation  is  accelerated  upon  an  early  buyout.  All  of  the
Company’s leased merchandise represents on-lease merchandise and all leases are operating leases.

Lease  income  is  recognized  over  the  lease  term  and  is  recorded  net  of  any  sales  taxes  collected.  Charges  for  late  fees  and  insufficient  fund  fees  are
recognized  as  income  when  collected.  Initial  direct  costs  related  to  the  Companyʼs  lease  agreements  are  added  to  the  basis  of  the  leased  property  and
recognized over the lease term in proportion to the recognition of lease income. The Company typically charges the customer a non-refundable processing
fee at lease inception and may also receive a discount from or pay a premium to certain merchant partners for leases originated at their locations, which are
deferred  and  amortized  using  the  straight-line  method  as  adjustments  to  lease  income  over  the  contractual  life  of  the  related  leased  merchandise.
Unamortized fees, discounts and premiums are recognized in full upon early buyout or charge-off.

The  Company  accrues  for  lease  income  earned  but  not  yet  collected  as  accrued  rent  receivable,  which  is  included  in  accounts  receivable,  net  in  the
accompanying  consolidated  balance  sheets.  Alternatively,  lease  payments  received  in  excess  of  the  amount  earned  are  recognized  as  deferred  revenue,
which  is  included  in  customer  deposits  and  prepayments  in  the  accompanying  consolidated  balance  sheets.  Customer  payments  are  first  applied  to
applicable sales tax and scheduled lease payments, then applied to any uncollected fees, such as late fees and insufficient fund fees. The Company collects
sales taxes on behalf of the customer and remits all applicable sales taxes collected to the respective jurisdiction.

F-12

Table of Contents

Provision for lease losses -  The  Company  records  a  provision  for  lease  losses  on  an  allowance  method,  which  estimates  the  leased  merchandise  losses
incurred but not yet identified by management as of the end of the accounting period. The allowance for lease losses is based primarily upon historical loss
experience  with  consideration  given  to  recent  and  forecasted  business  trends  including,  but  not  limited  to,  loss  trends,  delinquency  levels,  economic
conditions, underwriting and collection practices.

The Company charges off leased merchandise when a lease is 90 days or more contractually past due. If an account is deemed to be uncollectible prior to
this date, the Company will charge off the leased merchandise at the point in time it is deemed uncollectible.

Finance receivables and revenue recognition - The Company purchases and services retail finance receivables, the term of which typically ranges from six
and 24 months, directly from its merchant partners or from its bank partner. The Company has a partnership with a Utah state-chartered bank that requires
the  Company  to  purchase  the  rights  to  the  cash  flows  associated  with  finance  receivables  marketed  to  retail  consumers  on  the  bank’s  behalf.  The  bank
establishes the underwriting criteria for the finance receivables originated by the bank.

Interest income is recognized using the interest method over the life of the finance receivable for all loans for which the Company deems collection to be
probable based on historical loan redemption statistics and stops accruing interest upon charge-off. Accrued interest, net of an allowance for uncollectible
interest  income  is  included  in  accounts  receivable,  net  in  the  accompanying  consolidated  balance  sheets  and  as  of  December  31,  2022  and  2021  was
$9.8  million  and  $12.4  million,  respectively.  Charges  for  late  fees  and  insufficient  fund  fees  are  recognized  as  income  when  collected.  The  Company
receives an origination fee on newly purchased bank loans and may receive a discount from or pay a premium to certain merchant partners for finance
receivables purchased from them, which are deferred and amortized using the interest method as adjustments to yield over the contractual life of the related
finance receivable. Unamortized origination fees, discounts and premiums are recognized in full upon early payoff or charge-off.

The Company offers customers an early payoff discount on most of its finance receivables, whereby the customer has between 90 and 105 days to pay the
full principal balance without incurring any interest charge. If the borrower does not pay the full principal balance prior to the expiration of the early payoff
discount period, interest charges are applied retroactively to the inception date of the loan. The Company accrues interest income during the early payoff
discount period but records a reserve for loans expected to pay the full principal balance prior to the expiration of the early payoff discount period based on
historical payment patterns.

Provision for loan losses - Expected lifetime losses on finance receivables are recognized upon loan purchase, which requires the Company to make its best
estimate of probable lifetime losses at the time of purchase. The Company segments its finance receivable portfolio into pools of receivables with similar
risk characteristics which include loan product and monthly origination vintage and evaluates each pool for impairment.

The Company calculates the allowance for loan losses based on historical loss information and incorporates observable and forecasted economic conditions
over  a  reasonable  and  supportable  forecast  period  covering  the  full  contractual  life  of  finance  receivables.  Incorporating  observable  and  forecasted
economic  conditions  could  have  a  material  impact  on  the  measurement  of  the  allowance  to  the  extent  that  forecasted  economic  conditions  change
significantly.  The  Company  may  also  consider  other  qualitative  factors  to  address  recent  and  forecasted  business  trends  in  estimating  the  allowance,  as
necessary, including, but not limited to, loss trends, delinquency levels, economic conditions, underwriting and collection practices. The allowance for loan
losses is maintained at a level considered appropriate to cover expected lifetime losses on the finance receivable portfolio, and the appropriateness of the
allowance is evaluated at each period end.

The Company charges off finance receivables when a receivable is 90 days or more contractually past due. If an account is deemed to be uncollectible prior
to this date, the Company will charge off the finance receivable at the point in time it is deemed uncollectible.

Foreign currency transactions - The Company has pawn operations in Latin America, where in Mexico, Guatemala and Colombia, the functional currency
is the Mexican peso, Guatemalan quetzal and Colombian peso. Accordingly, the assets and liabilities of these subsidiaries are translated into U.S. dollars at
the exchange rate in effect at each balance sheet date, and the resulting adjustments are accumulated in other comprehensive income (loss) as a separate
component of stockholders’ equity. Revenues and expenses are translated at the average exchange rates occurring during the respective period. Prior to
translation, U.S.-dollar-denominated transactions of the foreign subsidiaries are remeasured into their functional currency using current rates of exchange
for monetary assets and liabilities and historical rates of exchange for non-monetary assets and liabilities. Gains and losses from remeasurement of dollar-
denominated  monetary  assets  and  liabilities  in  Mexico,  Guatemala  and  Colombia  are  included  in  (gain)  loss  on  foreign  exchange  in  the  consolidated
statements of income. Deferred taxes are not

F-13

Table of Contents

currently recorded on cumulative foreign currency translation adjustments, as the Company indefinitely reinvests earnings of its foreign subsidiaries. The
Company also has pawn operations in El Salvador, where the reporting and functional currency is the U.S. dollar.

The average value of the Mexican peso to the U.S. dollar exchange rate for 2022 was 20.1 to 1 compared to 20.3 to 1 in 2021 and 21.5 to 1 in 2020. The
average value of the Guatemalan quetzal to the U.S. dollar exchange rate for 2022, 2021 and 2020 was 7.7 to 1. The average value of the Colombian peso
to the U.S. dollar exchange rate for 2022 was 4,253 to 1 compared to 3,742 to 1 in 2021 and 3,693 to 1 in 2020.

Operating expenses - Costs incurred in operating the Company’s pawn stores have been classified as operating expenses, which include salary and benefit
expense of pawn store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the pawn stores.
Additionally, costs incurred in operating AFF have been classified as operating expenses, which include salary and benefit expense of certain operations
focused  departments,  merchant  partner  incentives,  bank  and  other  payment  processing  charges,  credit  reporting  costs,  information  technology  costs,
advertising costs and other operational costs incurred.

Property and equipment - Property and equipment are recorded at cost. Depreciation is recorded on the straight-line method generally based on estimated
useful lives of 30 to 40 years for buildings and three to five years for furniture, fixtures and equipment. The costs of improvements on leased pawn stores
are  capitalized  as  leasehold  improvements  and  are  depreciated  using  the  straight-line  method  over  the  applicable  lease  period,  or  useful  life,  if  shorter.
Maintenance and repairs are charged to expense as incurred and renewals and betterments are charged to the appropriate property and equipment accounts.
Upon sale or retirement of depreciable assets, the cost and related accumulated depreciation is removed from the accounts, and the resulting gain or loss is
included in the results of operations in the period the assets are sold or retired.

Business combinations - Business combination accounting requires the Company to determine the fair value of all assets acquired, including identifiable
intangible assets, liabilities assumed and contingent consideration issued in a business combination. The total consideration of the acquisition is allocated to
the assets and liabilities in amounts equal to the estimated fair value of each asset and liability as of the acquisition date, and any remaining acquisition
consideration  is  classified  as  goodwill.  This  allocation  process  requires  extensive  use  of  estimates  and  assumptions.  When  appropriate,  the  Company
utilizes independent valuation experts to advise and assist in determining the fair value of the assets acquired and liabilities assumed in connection with a
business  acquisition,  in  determining  appropriate  amortization  methods  and  periods  for  identified  intangible  assets  and  in  determining  the  fair  value  of
contingent consideration, which is reviewed at each subsequent reporting period with changes in the fair value of the contingent consideration recognized
in the consolidated statements of income. See Note 3.

Goodwill and other indefinite-lived intangible assets - Goodwill represents the excess of the purchase price over the fair value of the net assets acquired in
each business combination. The Company performs its goodwill impairment assessment annually and between annual assessments if an event occurs or
circumstances  change  that  would  more  likely  than  not  reduce  the  fair  value  of  a  reporting  unit  below  its  carrying  amount.  The  Company  historically
assessed goodwill for impairment as of December 31 each year. In 2022, the Company changed the date of its annual goodwill impairment assessment to
October 1 to allow for operational expediency. The Company believes the change in goodwill impairment testing date does not represent a material change
to its method of applying an accounting principle in light of its internal controls and requirements to assess goodwill impairment upon certain triggering
events.  The  Company’s  reporting  units,  which  are  tested  for  impairment,  are  U.S.  pawn,  Latin  America  pawn  and  retail  POS  payment  solutions.  The
Company  assesses  goodwill  for  impairment  at  a  reporting  unit  level  by  first  assessing  a  range  of  qualitative  factors,  including,  but  not  limited  to,
macroeconomic conditions, industry conditions, the competitive environment, changes in the market for the Company’s products and services, regulatory
and political developments, entity specific factors such as strategy and changes in key personnel, and overall financial performance. If, after completing
this assessment, it is determined that it is more likely than not that the fair value of a reporting unit is less than its carrying value, the Company proceeds to
the quantitative impairment testing methodology. See Note 14.

The Company’s other material indefinite-lived intangible assets consist of certain trade names and pawn licenses. The Company performs its indefinite-
lived intangible asset impairment assessment annually as of December 31, and between annual assessments if an event occurs or circumstances change that
would more likely than not reduce the fair value of an indefinite-lived intangible asset below its carrying amount. See Note 14.

Merger  and  acquisition  expenses  -  The  Company  incurs  incremental  costs  directly  associated  with  merger  and  acquisition  activity,  including,  but  not
limited  to,  professional  fees,  legal  expenses,  severance,  retention  and  other  employee-related  costs,  contract  breakage  costs  and  costs  related  to
consolidation  of  technology  systems  and  corporate  facilities.  The  Company  presents  merger  and  acquisition  expenses  separately  in  the  consolidated
statements of income to identify these incremental activities apart from the expenses incurred to operate the business.

F-14

Table of Contents

Long-lived assets - Property and equipment, intangible assets subject to amortization and non-current assets are reviewed for impairment whenever events
or  changes  in  circumstances  indicate  that  the  net  book  value  of  the  asset  may  not  be  recoverable.  An  impairment  loss  is  recognized  if  the  sum  of  the
expected future cash flows (undiscounted and before interest) from the use of the asset is less than the net book value of the asset. Generally, the amount of
the impairment loss is measured as the difference between the net book value of the asset and the estimated fair value of the related asset.

The Company did not record any impairment loss for the years ended December 31, 2022 and 2021.

Fair  value  of  financial  instruments  -  The  fair  value  of  financial  instruments  is  determined  by  reference  to  various  market  data  and  other  valuation
techniques, as appropriate. Financial assets and liabilities are classified based on the lowest level of input that is significant to the fair value measurement.
The Company’s assessment of the significance of a particular input to the fair value measurement requires judgment, and may affect the valuation of the
fair value of assets and liabilities and their placement within the fair value hierarchy levels. All fair value measurements related to acquisitions are level 3,
non-recurring measurements, based on unobservable inputs. Unless otherwise disclosed, the fair values of financial instruments approximate their recorded
values, due primarily to their short-term nature. See Note 6.

Income taxes - The Company uses the asset and liability method of computing deferred income taxes on all material temporary differences. Temporary
differences are the differences between the reported amounts of assets and liabilities and their tax bases. See Note 12.

Advertising - The Company expenses the costs of advertising when incurred. Advertising expense for the years ended December 31, 2022, 2021 and 2020,
was $4.1 million, $1.0 million and $1.1 million, respectively.

Share-based compensation - All share-based payments to employees and directors are recognized in the financial statements based on the grant date or if
applicable,  the  subsequent  modification  date  fair  value.  The  Company  recognizes  compensation  cost  net  of  estimated  forfeitures  and  recognizes  the
compensation  cost  for  only  those  awards  expected  to  vest  on  a  straight-line  basis  over  the  requisite  service  period  of  the  award,  which  is  generally  the
vesting term. The Company records share-based compensation cost as an administrative expense. See Note 15.

Forward sales commitments - The Company periodically uses forward sale agreements with a major gold bullion bank to sell a portion of the expected
amount of scrap gold, which is typically jewelry that is broken or of low retail value, produced in the normal course of business from its liquidation of such
merchandise.  These  commitments  qualify  for  an  exemption  from  derivative  accounting  as  normal  sales,  based  on  historical  terms,  conditions  and
quantities, and are therefore not recorded on the Company's balance sheet.

Earnings per share - Basic earnings per share is computed by dividing net income by the weighted-average number of shares outstanding during the year.
Diluted earnings per share is calculated by giving effect to the potential dilution that could occur if securities or other contracts to issue common shares
were exercised and converted into common shares during the year.

F-15

Table of Contents

The following table sets forth the computation of basic and diluted earnings per share (in thousands, except per share amounts):

Numerator:

Net income

Denominator:

2022

Year Ended December 31,
2021

2020

$

253,495  $

124,909  $

106,579 

Weighted-average common shares for calculating basic earnings per share
Effect of dilutive securities:

Stock options and restricted stock unit awards

Weighted-average common shares for calculating diluted earnings per share

47,213 

117 
47,330 

40,975 

49 
41,024 

Earnings per share:

Basic
Diluted

$

5.37  $
5.36 

3.05  $
3.04 

41,502 

98 
41,600 

2.57 
2.56 

Use of estimates - The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect
the reported amounts of assets and liabilities, and related revenue and expenses, and the disclosure of gain and loss contingencies at the date of the financial
statements. Such estimates and assumptions are subject to a number of risks and uncertainties, which may cause actual results to differ materially from the
Company’s estimates. Significant estimates include the accrual for earned but uncollected pawn fees, allowances for lease and loan losses and related lease
and loan loss provisions, valuation of acquired assets, assumed liabilities and contingent consideration of acquisitions, evaluation of goodwill and other
intangible assets for impairment and current and deferred tax assets and liabilities.

Reclassification  -  For  the  purposes  of  comparability,  certain  prior  year  amounts  in  the  consolidated  balance  sheets  have  been  reclassified  in  order  to
conform to the current period presentation.

Recent accounting pronouncements - In March 2020, the Financial Accounting Standards Board issued ASU No 2020-04, “Reference Rate Reform (Topic
848):  Facilitation  of  the  Effects  of  Reference  Rate  Reform  on  Financial  Reporting”  (“ASU  2020-04”).  ASU  2020-04  provides  temporary  optional
expedients and exceptions to the GAAP guidance on contract modifications and hedge accounting to ease the financial reporting burdens related to the
expected market transition from the London Interbank Offered Rate (“LIBOR”) and other interbank-offered rates to alternative reference rates. ASU 2020-
04  was  effective  beginning  on  March  12,  2020,  and  the  Company  could  elect  to  apply  the  amendments  prospectively  through  December  31,  2022.  In
December 2022, the Financial Accounting Standards Board issued ASU No 2022-06, “Reference Rate Reform (Topic 848): Deferral of the Sunset Date of
Topic 848” (“ASU 2022-06”). ASU 2022-06 defers the sunset date of Topic 848 from December 31, 2022 to December 31, 2024. As the Company no
longer has any LIBOR based contracts (see Note 11), ASU 2020-04 and ASU 2022-06 did not have a material effect on the Company’s current financial
position, results of operations or financial statement disclosures.

In March 2022, the Financial Accounting Standards Board issued ASU No 2022-02, “Financial Instruments—Credit Losses (Topic 326): Troubled Debt
Restructurings and Vintage Disclosures” (“ASU 2022-02”). ASU 2022-02 eliminates the accounting guidance for troubled debt restructurings by creditors
while enhancing disclosure requirements for certain loan refinancing and restructurings by creditors made to borrowers experiencing financial difficulty. In
addition, the amendments require disclosure of current period gross write-offs for financing receivables and net investment in leases by year of origination
in the vintage disclosures. ASU 2022-02 is effective for fiscal years beginning after December 15, 2022, including interim periods within those fiscal years
for entities. Early adoption is permitted if an entity has adopted the CECL accounting standard. Except for expanded disclosures to its vintage disclosures,
the  Company  does  not  expect  ASU  2022-02  to  have  a  material  effect  on  the  Company’s  current  financial  position,  results  of  operations  or  financial
statements.

F-16

 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

NOTE 3 - ACQUISITIONS

2022 Pawn Acquisitions

Consistent with the Company’s strategy to continue its expansion of pawn stores in selected markets, during 2022, the Company acquired 30 pawn stores in
the U.S. in six separate transactions and one store in Guatemala in a separate transaction. The aggregate purchase price for these acquisitions totaled $73.0
million, net of cash acquired and subject to future post-closing adjustments. The aggregate purchase price was composed of $69.6 million in cash paid at
closing  and  remaining  short-term  amounts  payable  to  the  sellers  of  approximately  $3.4  million.  During  2022,  the  Company  also  paid  $2.2  million  of
purchase price amounts payable related to prior-year pawn acquisitions.

The purchase price of each of the 2022 pawn acquisitions was allocated to assets acquired and liabilities assumed based upon the estimated fair market
values at the date of acquisition. The excess purchase price over the estimated fair market value of the net assets acquired has been recorded as goodwill.
The goodwill arising from these pawn store acquisitions consists largely of the synergies and economies of scale expected from combining the operations
of the Company and the pawn stores acquired. These pawn acquisitions were not material individually or in the aggregate to the Company’s consolidated
financial statements.

The estimated fair value of the assets acquired and liabilities assumed are preliminary, as the Company is gathering information to finalize the valuation of
these assets and liabilities. The preliminary allocation of the aggregate purchase price for these individually immaterial pawn store acquisitions during 2022
(the “2022 Pawn Acquisitions”) is as follows (in thousands):

Pawn loans
Accounts receivable, net
Inventories
Property and equipment
(1)
Goodwill 
Intangible assets
Current liabilities

Aggregate purchase price

2022 Pawn Acquisitions

7,291 
426 
11,523 
300 
55,455 
310 
(2,329)
72,976 

$

$

(1)

Substantially all of the goodwill is expected to be deductible for income tax purposes.

The results of operations for the 2022 Pawn Acquisitions have been consolidated since the respective acquisition dates. During 2022, revenue from the
2022  Pawn  Acquisitions  was  $4.0  million  and  the  net  loss  from  the  2022  Pawn  Acquisitions  since  the  acquisition  dates  (including  $1.2  million  of
transaction costs, net of tax) was approximately $0.2 million. Transaction costs associated with the 2022 Pawn Acquisitions were expensed as incurred and
are presented in the consolidated statements of income as merger and acquisition expenses. These expenses include investment banking, legal, accounting
and other related third-party costs. Unaudited pro forma financial information reflecting the consolidated results of operations of the Company as if the
2022 Pawn Acquisitions had occurred on January 1, 2021 has not been presented as the 2022 Pawn Acquisitions were not significant in relation to the
Company’s consolidated financial position or results of operations.

2021 American First Finance Acquisition

On December 17, 2021, the Company completed the AFF Acquisition. Under the terms and conditions set forth in the business combination agreement
dated October 27, 2021, as amended, the Company acquired all of the equity interests of AFF in exchange for 8,046,252 shares of the Company’s common
stock and cash consideration. Immediately following the AFF Acquisition, the Company’s shareholders owned approximately 83% of the common stock of
the Company and the seller parties owned approximately 17%.

In  addition  to  the  closing  purchase  price,  the  seller  parties  have  the  right  to  receive  up  to  an  additional  $375.0  million  of  contingent  consideration  (the
“Contingent Consideration”), which is payable in cash or Company common stock, at the Company’s discretion. In particular, the seller parties had the
right to receive up to $250.0 million of additional consideration if AFF achieved certain adjusted EBITDA targets for the period consisting of the fourth
quarter  of  2021  through  the  end  of  2022.  AFF  did  not  achieve  the  threshold  adjusted  EBITDA  target  for  the  period  ending  December  31,  2022  and,
therefore, the $250.0 million of additional consideration was not earned by the seller parties. The seller parties also have the right to receive up to $50.0
million of additional consideration if AFF achieves certain adjusted EBITDA targets for the first half of 2023. Lastly, the

F-17

Table of Contents

seller parties had the right to receive up to $75.0 million of additional consideration in the event that the highest average stock price of the Company for
any 10-day period from December 6, 2021 through February 28, 2023 is less than $86.25. As a result of an increase in the Company’s stock price during
October 2022, no such contingent payment to the seller parties is required. See Note 6.

The following table summarizes the consideration transferred in connection with the AFF Acquisition, net of cash acquired (in thousands except share and
per share amounts):

Shares of FirstCash Holdings, Inc. common stock issued
Closing common stock price per share at December 16, 2021
Stock consideration
Cash consideration paid to AFF shareholders at closing
Cash consideration paid to extinguish AFF pre-existing debt
Present value of deferred consideration payable to AFF shareholders on December 31, 2022
Estimated fair value of Contingent Consideration (see Note 6)
Less cash acquired

Aggregate purchase consideration

AFF Acquisition

8,046,252 
62.83 
505,546 
253,087 
257,278 
23,873 
127,420 
(48,263)
1,118,941 

$
$

$

During  2022,  the  Company  made  certain  measurement  period  adjustments  to  the  preliminary  purchase  price  allocation,  which  resulted  in  a  decrease  in
goodwill of $16.9 million. The adjusted purchase price allocation is reflected in the accompanying consolidated balance sheet as of December 31, 2022.
The  following  table  details  the  preliminary  purchase  price  allocation  as  of  December  31,  2021,  the  measurement  period  adjustments  made  during  the
twelve months ended December 31, 2022 and the final purchase price allocation as of December 31, 2022 (in thousands):

Accounts receivable
Finance receivables
Leased merchandise
Prepaid expenses and other current assets
Property and equipment
Operating lease right of use asset
Goodwill
Intangible assets
Accounts payable and accrued liabilities
Customer deposits and prepayments
Lease liability, current
Deferred tax liabilities 
Lease liability, non-current

(1)

Purchase price

December 31,
2021

2022
Adjustments

December 31,
2022

$

$

11,660  $

225,261 
139,649 
4,474 
11,670 
491 
503,106 
305,100 
(28,357)
(11,014)
(10)
(42,608)
(481)
1,118,941  $

—  $
— 
— 
(188)
(9)
— 
(16,901)
— 
(1,116)
— 
— 
18,214 
— 
—  $

11,660 
225,261 
139,649 
4,286 
11,661 
491 
486,205 
305,100 
(29,473)
(11,014)
(10)
(24,394)
(481)
1,118,941 

(1)

Measurement  period  adjustment  is  primarily  a  result  of  the  seller  finalizing  the  ending  tax  basis  in  the  assets  and  liabilities  acquired,  which  carried  over  to  the
Company.

2021 Pawn Acquisitions

During 2021, the Company acquired 46 pawn stores in the U.S. in three separate transactions and acquired a pawn license that will be used to open a new
pawn store in the state of Nevada. The aggregate purchase price for these acquisitions totaled $79.5 million, net of cash acquired. The aggregate purchase
price was composed of $76.0 million in cash paid at closing and remaining short-term amounts payable to the sellers of approximately $3.5 million.

F-18

Table of Contents

2021 Unaudited Pro Forma Financial Information

The results of operations for the AFF Acquisition and the 2021 Pawn Acquisitions have been consolidated since the respective acquisition dates. During
2021,  revenue  from  AFF  and  the  2021  Pawn  Acquisitions  was  $56.0  million  and  the  net  loss  from  AFF  and  the  2021  Pawn  Acquisitions  since  the
acquisition  dates  (including  $11.9  million  of  transaction  costs,  net  of  tax)  was  approximately  $41.0  million.  Transaction  costs  associated  with  the  AFF
Acquisition  and  the  2021  Pawn  Acquisitions  were  expensed  as  incurred  and  are  presented  in  the  consolidated  statements  of  income  as  merger  and
acquisition expenses. These expenses include investment banking, legal, accounting and other related third-party costs, including preparation for regulatory
filings.

The following unaudited pro forma financial information reflects the consolidated results of operations of the Company as if the AFF Acquisition and the
2021 Pawn Acquisitions had occurred on January 1, 2020, after giving effect to certain adjustments (in thousands, except per share amounts):

Total revenue
Net income

Net income per share:

Basic
Diluted

Year Ended
December 31, 2021

Year Ended
December 31, 2020

As Reported

Pro Forma

As Reported

Pro Forma

1,698,965  $
124,909 

2,305,860  $
156,257 

1,631,284  $
106,579 

2,024,055 
60,059 

3.05  $
3.04 

3.21  $
3.20 

2.57  $
2.56 

1.21 
1.21 

$

$

The unaudited pro forma results have been adjusted with respect to certain aspects of the AFF Acquisition and 2021 Pawn Acquisitions primarily to reflect:

• Depreciation  and  amortization  expense  that  would  have  been  recognized  assuming  fair  value  adjustments  to  the  tangible  and  intangible  assets

acquired and liabilities assumed;

• An increase in total indebtedness primarily incurred to finance certain cash payments and transaction costs related to the AFF Acquisition and 2021

•

•

Pawn Acquisitions, partially offset by the elimination of AFF’s pre-existing debt that was repaid at closing;
The  inclusion  in  the  year  ended  December  31,  2020  of  $15.4  million  in  acquisition  expenses  incurred  by  the  Company  (excluded  from  the  year
ended December 31, 2021); and
The exclusion of $44.3 million of loan loss provision expense in the year ended December 31, 2021 resulting from the establishment of the initial
allowance for expected lifetime credit losses for non-PCD finance receivables acquired in the AFF Acquisition.

The pro forma financial information has been prepared for informational purposes only and does not include any anticipated synergies or other potential
benefits of the AFF Acquisition and 2021 Pawn Acquisitions. It also does not give effect to certain future charges that the Company expects to incur in
connection with the AFF Acquisition and 2021 Pawn Acquisitions, including, but not limited to, additional professional fees, legal expenses, severance,
retention  and  other  employee-related  costs,  contract  breakage  costs  and  costs  related  to  consolidation  of  technology  systems.  Pro  forma  results  do  not
purport to be indicative of what would have resulted had the acquisitions occurred on the date indicated or what may result in the future.

F-19

Table of Contents

NOTE 4 - OPERATING LEASES

Lessor

Refer to Note 2 to the consolidated financial statements for further information about the Company’s revenue generating activities as a lessor. All of the
Company’s lease agreements are considered operating leases.

Lessee

The Company leases the majority of its pawnshop locations and certain administrative offices under operating leases and determines if an arrangement is or
contains a lease at inception. Many leases include both lease and non-lease components for which the Company accounts separately. Lease components
include  rent,  taxes  and  insurance  costs  while  non-lease  components  include  common  area  or  other  maintenance  costs.  Operating  leases  are  included  in
operating lease right of use assets, lease liability, current and lease liability, non-current in the consolidated balance sheets. The Company does not have any
finance leases.

Leased facilities are generally leased for a term of three to five years with one or more options to renew for an additional three to five years, typically at the
Company’s sole discretion. In addition, the majority of these leases can be terminated early upon an adverse change in law which negatively affects the
store’s profitability. The Company regularly evaluates renewal and termination options to determine if the Company is reasonably certain to exercise the
option, and excludes these options from the lease term included in the recognition of the operating lease right of use asset and lease liability until such
certainty exists. The weighted-average remaining lease term for operating leases as of December 31, 2022, 2021 and 2020 was 4.1 years, 4.1 years and 4.0
years, respectively.

The operating lease right of use asset and lease liability is recognized based on the present value of the future minimum lease payments over the lease term
at  the  commencement  date.  The  Company’s  leases  do  not  provide  an  implicit  rate  and  therefore,  it  uses  its  incremental  borrowing  rate  based  on  the
information available at the lease commencement date in determining the present value of the lease payments. The Company utilizes a portfolio approach
for  determining  the  incremental  borrowing  rate  to  apply  to  groups  of  leases  with  similar  characteristics.  The  weighted-average  discount  rate  used  to
measure the lease liability as of December 31, 2022, 2021 and 2020 was 6.5%, 6.2% and 7.0%, respectively.

The Company has certain operating leases in Mexico which are denominated in U.S. dollars. The liability related to these leases is considered a monetary
liability,  and  requires  remeasurement  each  reporting  period  into  the  functional  currency  (Mexican  pesos)  using  reporting  date  exchange  rates.  The
remeasurement results in the recognition of foreign currency exchange gains or losses each reporting period, which can produce a certain level of earnings
volatility.  The  Company  recognized  a  foreign  currency  gain  of  $1.3  million,  loss  of  $0.6  million  and  loss  of  $1.2  million  during  the  year  ended
December  31,  2022,  2021  and  2020,  respectively,  related  to  the  remeasurement  of  these  U.S.-dollar-denominated  operating  leases,  which  is  included  in
(gain) loss on foreign exchange in the accompanying consolidated statements of income.

Lease expense is recognized on a straight-line basis over the lease term, with variable lease expense recognized in the period such payments are incurred.
The following table details the components of lease expense included in operating expenses in the consolidated statements of income during the year ended
December 31, 2022, 2021 and 2020 (in thousands):

Operating lease expense
(1)
Variable lease expense 

Total operating lease expense

2022

Year Ended December 31,
2021

2020

$

$

128,174  $
16,979 
145,153  $

125,439  $
16,021 
141,460  $

121,649 
14,444 
136,093 

(1)

Variable  lease  costs  consist  primarily  of  taxes,  insurance  and  common  area  or  other  maintenance  costs  paid  based  on  actual  costs  incurred  by  the  lessor  and  can
therefore vary over the lease term.

F-20

Table of Contents

The following table details the maturity of lease liabilities for all operating leases as of December 31, 2022 (in thousands):

2023
2024
2025
2026
2027
Thereafter
Total

Less amount of lease payments representing interest

Total present value of lease payments

$

$

$

109,116 
86,941 
59,971 
39,707 
17,936 
23,501 
337,172 
(41,113)
296,059 

The  following  table  details  supplemental  cash  flow  information  related  to  operating  leases  for  the  year  ended  December  31,  2022,  2021  and  2020  (in
thousands):

Cash paid for amounts included in the measurement of operating lease liabilities
Leased assets obtained in exchange for new operating lease liabilities

NOTE 5 - STOCKHOLDERS' EQUITY

Year Ended December 31,
2021

2022

$

116,225  $
95,132 

114,463  $
110,531 

2020

110,965 
104,576 

During 2022, the Company repurchased a total of 2,204,000 shares of common stock at an aggregate cost of $157.9 million and an average cost per share
of $71.63, and during 2021, repurchased 688,000 shares of common stock at an aggregate cost of $49.6 million and an average cost per share of $72.10.
The Company intends to continue repurchases under its active share repurchase program, including through open market transactions under trading plans in
accordance with Rule 10b5-1 and Rule 10b-18 under the Exchange Act of 1934, as amended, subject to a variety of factors, including, but not limited to,
the  level  of  cash  balances,  liquidity  needs,  credit  availability,  debt  covenant  restrictions,  general  business  and  economic  conditions,  regulatory
requirements, the market price of the Company’s stock, the Company’s dividend policy and the availability of alternative investment opportunities.

The following table provides purchases made by the Company of shares of its common stock under each share repurchase program in effect during 2022
(dollars in thousands):

Plan Announcement
Date

January 28, 2021
April 28, 2022
October 27, 2022

Total

Plan Completion Date
March 28, 2022
Currently active
Currently active

$

Dollar Amount
Authorized

Shares Purchased in
2022

Dollar Amount
Purchased in 2022

Remaining Dollar
Amount Authorized For
Future Purchases

100,000 
100,000 
100,000 

1,048,000  $
1,156,000 
— 

2,204,000  $

72,217  $
85,647 
— 
157,864  $

— 
14,353 
100,000 
114,353 

Total cash dividends paid in 2022 and 2021 were $59.6 million and $47.5 million, respectively. The amount, declaration and payment of cash dividends in
the  future  (quarterly  or  otherwise)  will  be  made  by  the  Board,  from  time  to  time,  subject  to  the  Company’s  financial  condition,  results  of  operations,
business requirements, compliance with legal requirements, debt covenant restrictions and other relevant factors.

F-21

Table of Contents

NOTE 6 - FAIR VALUE OF FINANCIAL INSTRUMENTS

The fair value of financial instruments is determined by reference to various market data and other valuation techniques, as appropriate. Financial assets
and  liabilities  are  classified  based  on  the  lowest  level  of  input  that  is  significant  to  the  fair  value  measurement.  The  Company's  assessment  of  the
significance of a particular input to the fair value measurement requires judgment, and may affect the valuation of the fair value of assets and liabilities and
their placement within the fair value hierarchy levels. The three fair value levels are (from highest to lowest):

Level 1: Quoted market prices in active markets for identical assets or liabilities.

Level 2: Observable market-based inputs or unobservable inputs that are corroborated by market data.

Level 3: Unobservable inputs that are not corroborated by market data.

Recurring Fair Value Measurements

The Company’s financial assets and liabilities as of December 31, 2022 and 2021 that are measured at fair value on a recurring basis are as follows (in
thousands):

Financial liabilities:

Contingent Consideration

Financial liabilities:

Contingent Consideration 

(1)

Estimated Fair Value

December 31,
2022

Fair Value Measurements Using
Level 2

Level 3

Level 1

$

—  $

—  $

—  $

— 

Estimated Fair Value

December 31,
2021

Fair Value Measurements Using
Level 2

Level 3

Level 1

$

109,549  $

—  $

—  $

109,549 

(1)

The current portion of $95.6 million is included in accounts payable and accrued liabilities and the non-current portion of $14.0 million is included in other liabilities in
the accompanying consolidated balance sheet as of December 31, 2021.

As further discussed in Note 3, the Company estimated the preliminary fair value of the Contingent Consideration to be $127.4 million, as of the AFF
Acquisition date. The Company revalues the Contingent Consideration to fair value at the end of each reporting period. The estimate of the fair value of
Contingent Consideration is determined by applying a Monte Carlo simulation, which includes inputs not observable in the market, such as the risk-free
rate,  risk-adjusted  discount  rate,  the  volatility  of  the  underlying  financial  metrics  and  projected  financial  forecast  of  AFF  over  the  earn-out  period,  and
therefore  represents  a  Level  3  measurement.  Significant  increases  or  decreases  in  these  inputs  could  result  in  a  significantly  lower  or  higher  fair  value
measurement of the Contingent Consideration.

F-22

Table of Contents

The changes in financial assets and liabilities that are measured and recorded at fair value on a recurring basis using Level 3 fair value measurements for
the year ended December 31, 2022 and 2021 is as follows (in thousands):

Contingent Consideration at beginning of period
Contingent Consideration issued December 17, 2021 (see Note 3)
Change in fair value 

(1)

Contingent Consideration at end of period

Year Ended December 31,
2021
2022

$

$

109,549  $
— 
(109,549)

—  $

— 
127,420 
(17,871)
109,549 

(1)

The Company recognized a gain of $109.5 million and $17.9 million during the year ended December 31, 2022 and 2021, respectively, as a result of the change in fair
value of the Contingent Consideration (see Note 3), which is included in gain on revaluation of contingent acquisition consideration in the accompanying consolidated
statements of income. As further described in Note 3, $325.0 million of the potential $375.0 million in Contingent Consideration was not earned leaving the right to
receive up to $50.0 million of additional consideration if AFF achieves certain adjusted EBITDA targets for the first half of 2023, and is the only remaining portion of
Contingent Consideration as of December 31, 2022.

There were no transfers in or out of Level 1, 2 or 3 during the year ended December 31, 2022, 2021 and 2020.

Fair Value Measurements on a Non-Recurring Basis

The Company measures non-financial assets and liabilities, such as property and equipment and intangible assets, at fair value on a non-recurring basis, or
when events or circumstances indicate that the carrying amount of the assets may be impaired.

Financial Assets and Liabilities Not Measured at Fair Value, But for Which Fair Value is Disclosed

The Company’s financial assets and liabilities as of December 31, 2022 and 2021 that are not measured at fair value in the consolidated balance sheets are
as follows (in thousands):

Financial assets:

Cash and cash equivalents
Accounts receivable, net
Pawn loans
Finance receivables, net

 (1)

Financial liabilities:

Revolving unsecured credit facilities
Senior unsecured notes (outstanding

principal)

Carrying Value
December 31,
2022

Estimated Fair Value

December 31,
2022

Fair Value Measurements Using
Level 2

Level 3

Level 1

$

$

$

$

117,330  $
57,792 
390,617 
103,494 
669,233  $

117,330  $
57,792 
390,617 
201,895 
767,634  $

117,330  $
— 
— 
— 
117,330  $

—  $
— 
— 
— 
—  $

339,000  $

339,000  $

—  $

339,000  $

1,050,000 
1,389,000  $

932,000 
1,271,000  $

— 
—  $

932,000 
1,271,000  $

— 
57,792 
390,617 
201,895 
650,304 

— 

— 
— 

(1)

Finance receivables, gross as of December 31, 2022 was $196.0 million. See Note 7.

F-23

Table of Contents

Financial assets:

Cash and cash equivalents
Accounts receivable, net
Pawn loans
Finance receivables, net

 (1)

Financial liabilities:

Revolving unsecured credit facility
Senior unsecured notes (outstanding

principal)

Carrying Value
December 31,
2021

Estimated Fair Value

December 31,
2021

Fair Value Measurements Using
Level 2

Level 3

Level 1

$

$

$

$

120,046  $
55,356 
347,973 
181,021 
704,396  $

120,046  $
55,356 
347,973 
233,000 
756,375  $

120,046  $
— 
— 
— 
120,046  $

—  $
— 
— 
— 
—  $

259,000  $

259,000  $

—  $

259,000  $

1,050,000 
1,309,000  $

1,058,000 
1,317,000  $

— 
—  $

1,058,000 
1,317,000  $

— 
55,356 
347,973 
233,000 
636,329 

— 

— 
— 

(1)

Finance receivables, gross as of December 31, 2021 was $220.3 million. See Note 7.

As cash and cash equivalents have maturities of less than three months, the carrying value of cash and cash equivalents approximates fair value. Due to
their short-term maturities, the carrying value of pawn loans and accounts receivable, net approximate fair value.

Finance receivables are measured at amortized cost, net of an allowance for loan losses on the consolidated balance sheets. In estimating fair value for
finance  receivables,  the  Company  utilized  a  discounted  cash  flow  methodology.  The  Company  used  various  unobservable  inputs  reflecting  its  own
assumptions, such as contractual future principal and interest cash flows, future charge-off rates and discount rates (which consider current interest rates
and are adjusted for credit risk, among other factors).

The  carrying  value  of  the  unsecured  credit  facilities  approximate  fair  value  as  of  December  31,  2022  and  2021.  The  fair  value  of  the  unsecured  credit
facilities  is  estimated  based  on  market  values  for  debt  issuances  with  similar  characteristics  or  rates  currently  available  for  debt  with  similar  terms.  In
addition, the unsecured credit facilities have a variable interest rate based on SOFR or TIIE and reprice with any changes in SOFR or TIIE. The fair value
of the senior unsecured notes is estimated based on quoted prices in markets that are not active.

NOTE 7 - FINANCE RECEIVABLES, NET

Finance receivables, net, originated in the retail POS payment solutions segment, consist of the following (in thousands):

Finance receivables, gross

Fair value premium on non-PCD finance receivables 
Non-credit discount on PCD finance receivables 
Merchant partner discounts and premiums, net
Unearned origination fees

(2)

(1)

Finance receivables, amortized cost
Less allowance for loan losses

Finance receivables, net

As of December 31,

2022

2021

195,987  $
— 
— 
(3,517)
(4,143)
188,327 
(84,833)
103,494  $

220,329 
40,251 
(3,521)
(104)
(360)
256,595 
(75,574)
181,021 

$

$

(1)

(2)

Represents the difference between the initial fair value and the unpaid principal balance as of the date of the AFF Acquisition, which is recognized as interest income
on an effective yield basis over the lives of the related non-PCD finance receivables.

Represents the difference between the unpaid principal balance and the amortized cost basis as of the date of the AFF Acquisition, which is recognized through interest
income on an effective yield basis over the lives of the related PCD finance receivables.

F-24

Table of Contents

Changes in the allowance for loan losses are as follows (in thousands):

Balance at beginning of year
(1)
Provision for loan losses 
Initial allowance recognized for PCD loans 
Charge-offs
Recoveries

(2)

Balance at end of year

As of December 31,

2022

2021

$

$

75,574  $
118,502 
— 
(114,535)
5,292 
84,833  $

— 
48,952 
32,036 
(5,545)
131 
75,574 

(1)

(2)

For the year ended December 31, 2021, includes $44.3 million as a result of the establishment of the initial allowance for expected lifetime credit losses for non-PCD
finance receivables acquired in the AFF Acquisition, which is recorded as provision for loan losses in the consolidated statements of income.

Represents the establishment of the initial allowance for expected lifetime credit losses for PCD finance receivables acquired in the AFF Acquisition, which is added to
the acquisition date fair value to establish the initial amortized cost basis of the PCD loans. As this initial allowance for loan losses is added to the acquisition date fair
value, there is no provision for loan losses recognized in the consolidated statements of income during 2021 for PCD loans.

The  following  is  an  assessment  of  the  credit  quality  indicators  of  the  amortized  cost  of  finance  receivables  as  of  December  31,  2022  and  2021,  by
origination year (in thousands):

2022

Origination Year
2021

2020

Total

As of December 31, 2022
Delinquency:

1 to 30 days past due
31 to 60 days past due
61 to 90 days past due 

(1)

Total past due finance receivables
Current finance receivables

Finance receivables, amortized cost

As of December 31, 2021
Delinquency:

1 to 30 days past due
31 to 60 days past due
61 to 90 days past due 

(1)

Total past due finance receivables before fair value

adjustments

Current finance receivables before fair value adjustments

Finance receivables before fair value adjustments

Fair value premium on non-PCD finance receivables
Non-credit discount on PCD finance receivables

Finance receivables, amortized cost

$

$

$

$

14,186  $
8,048 
6,597 
28,831 
132,197 
161,028  $

—  $
— 
— 

— 
— 
—  $

2,795  $
1,822 
1,750 
6,367 
20,932 
27,299  $

16,077  $
10,024 
7,898 

33,999 
160,998 
194,997  $

(1)

The Company charges off finance receivables when a receivable is 90 days or more contractually past due.

—  $
— 
— 
— 
— 
— 

2,260  $
1,648 
1,478 

5,386 
19,482 
24,868 

$

16,981 
9,870 
8,347 
35,198 
153,129 
188,327 

18,337 
11,672 
9,376 

39,385 
180,480 

219,865 
40,251 
(3,521)
256,595 

F-25

 
Table of Contents

NOTE 8 - LEASED MERCHANDISE, NET

Leased merchandise, net, for the retail POS payment solutions segment, consists of the following (in thousands):

(1)

Leased merchandise 
Processing fees
Merchant partner discounts and premiums, net
Accumulated depreciation

Leased merchandise, before allowance for lease losses

Less allowance for lease losses

Leased merchandise, net

(1)

Acquired leased merchandise in the AFF Acquisition was recorded at fair value. See Note 3.

Changes in the allowance for lease losses are as follows (in thousands):

Balance at beginning of year
Provision for lease losses 
(2)
Charge-offs 
Recoveries

(1)

Balance at end of year

As of December 31,

2022

2021

335,038  $
(4,124)
2,456 
(100,879)
232,491 
(79,189)
153,302  $

156,280 
(440)
310 
(6,764)
149,386 
(5,442)
143,944 

As of December 31,

2022

2021

5,442  $

139,502 
(70,114)
4,359 
79,189  $

— 
5,442 
— 
— 
5,442 

$

$

$

$

(1)

(2)

During 2021, represents the provision for lease losses on leases originated from December 17, 2021 through December 31, 2021.

Acquired  leased  merchandise  in  the  AFF  Acquisition  was  recorded  at  fair  value.  As  a  result,  leased  merchandise  charged-off  between  December  17,  2021  and
December 31, 2021 was allocated no fair value. See Note 3.

NOTE 9 - PROPERTY AND EQUIPMENT

Property and equipment consists of the following (in thousands):

Land
Buildings
Furniture, fixtures, equipment and improvements

Less accumulated depreciation

Property and equipment, net

As of December 31,

2022

2021

$

$

141,795  $
249,658 
516,801 
908,254 
(369,573)
538,681  $

114,150 
199,100 
468,118 
781,368 
(318,842)
462,526 

Depreciation expense for the years ended December 31, 2022, 2021 and 2020 was $46.8 million, $42.5 million and $39.8 million, respectively.

F-26

 
Table of Contents

NOTE 10 - ACCOUNTS PAYABLE AND ACCRUED LIABILITIES

Accounts payable and accrued liabilities consist of the following (in thousands):

Accrued compensation
Trade accounts payable
Sales, property, and payroll taxes payable
Accrued interest payable
Benefits liabilities and withholding payable
Acquisition purchase price amounts payable to sellers 
Income taxes payable
Other accrued liabilities

(1)

As of December 31,

2022

2021

$

$

38,595  $
29,243 
27,226 
24,276 
2,383 
1,217 
569 
15,951 
139,460  $

33,546 
23,077 
32,463 
9,375 
3,084 
123,475 
3,387 
15,920 
244,327 

(1)

As of December 31, 2021, includes the present value of the deferred consideration payable to AFF shareholders on December 31, 2022 of $23.9 million and the short-
term portion of the estimated fair value of Contingent Consideration of $95.6 million. See Note 3 and Note 6.

NOTE 11 - LONG-TERM DEBT

The  following  table  details  the  Company’s  long-term  debt  at  the  respective  principal  amounts,  net  of  unamortized  debt  issuance  costs  on  the  senior
unsecured notes (in thousands):

Revolving unsecured credit facility, maturing 2027 

(1)

Senior unsecured notes:

4.625% senior unsecured notes due 2028
5.625% senior unsecured notes due 2030 

 (2)

(3)

Total senior unsecured notes

Total long-term debt

As of December 31,

2022

2021

$

339,000  $

259,000 

493,475 
542,223 
1,035,698 

492,499 
541,405 
1,033,904 

$

1,374,698  $

1,292,904 

(1)

(2)

(3)

Debt issuance costs related to the Company’s revolving unsecured credit facilities are included in other assets in the accompanying consolidated balance sheets.

As of December 31, 2022 and 2021, deferred debt issuance costs of $6.5 million and $7.5 million, respectively, are included as a direct deduction from the carrying
amount of the senior unsecured notes due 2028 in the accompanying consolidated balance sheets.

As of December 31, 2022 and 2021, deferred debt issuance costs of $7.8 million and $8.6 million, respectively, are included as a direct deduction from the carrying
amount of the senior unsecured notes due 2030 in the accompanying consolidated balance sheets.

F-27

Table of Contents

As  of  December  31,  2022,  annual  maturities  of  the  outstanding  long-term  debt  for  each  of  the  five  years  after  December  31,  2022  are  as  follows  (in
thousands):

2023
2024
2025
2026
2027
Thereafter

Revolving Unsecured Credit Facility

$

$

— 
— 
— 
— 
339,000 
1,050,000 
1,389,000 

During  the  period  from  January  1,  2022  through  August  30,  2022,  the  Company  maintained  an  unsecured  line  of  credit  with  a  group  of  U.S.-based
commercial lenders (the “Credit Facility”) in the amount of $500.0 million, which was scheduled to mature on December 19, 2024. The Credit Facility
charged interest, at the Company’s option, of either (1) the prevailing LIBOR (with interest periods of 1, 2, 3 or 6 months at the Company’s option) plus a
fixed spread of 2.5% or (2) the prevailing prime or base rate plus a fixed spread of 1.5%.

On August 30, 2022, the Credit Facility was amended (the “2022 Amendment”) in order to increase the total lender commitment, extend the term of the
Credit  Facility,  amend  certain  financial  covenants  and  modify  the  benchmark  interest  rate  to  SOFR.  Under  the  2022  Amendment,  the  total  lender
commitment was increased from $500.0 million to $590.0 million and the term of the Credit Facility was extended to August 30, 2027. In addition, certain
financial covenants were amended, as follows:

The financial covenant limiting the domestic leverage ratio was eliminated. The permitted consolidated leverage ratio (defined as consolidated EBITDA,
adjusted for certain customary items as more fully set forth in the Credit Facility (“Adjusted EBITDA”), divided by outstanding consolidated debt), which
was previously scheduled to decrease to 3.0 times effective December 31, 2022, will remain at the current level of 3.5 times Adjusted EBITDA through
December  31,  2023  when  it  decreases  to  3.25  times  Adjusted  EBITDA  through  December  31,  2024.  The  consolidated  leverage  ratio  will  revert  to  the
previously  scheduled  ratio  of  3.0  times  Adjusted  EBITDA  effective  January  1,  2025.  The  2022  Amendment  also  includes  additional  limits  to  certain
restricted payments when the consolidated leverage ratio is equal to or greater than 3.0 times Adjusted EBITDA, which are more fully described in the
2022 Amendment.

The Credit Facility now bears interest at the Company’s option of either (i) the prevailing SOFR (with interest periods of 1, 3 or 6 months at the Company’s
option) plus a fixed spread of 2.5% and a fixed SOFR adjustment of 0.1% or (ii) the prevailing prime or base rate plus a fixed spread of 1.5%.

As of December 31, 2022, the Company had $339.0 million in outstanding borrowings and $3.2 million in outstanding letters of credit under the Credit
Facility,  leaving  $247.8  million  available  for  future  borrowings,  subject  to  certain  financial  covenants.  The  agreement  has  an  interest  rate  floor  of  0%.
Additionally, the Company is required to pay an annual commitment fee of 0.325% on the average daily unused portion of the Credit Facility commitment.
The weighted-average interest rate on amounts outstanding under the Credit Facility at December 31, 2022 was 6.90% based on 1-month SOFR. Under the
terms of the Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The Credit Facility
also contains customary restrictions on the Company’s ability to incur additional debt, grant liens, make investments, consummate acquisitions and similar
negative covenants with customary carve-outs and baskets. The Company was in compliance with the covenants of the Credit Facility as of December 31,
2022. During 2022, the Company received net proceeds of $80.0 million from borrowings pursuant to the Credit Facility.

Revolving Unsecured Uncommitted Credit Facility

As of December 31, 2022, the Company’s primary subsidiary in Mexico, First Cash S.A. de C.V., maintained an unsecured and uncommitted line of credit
guaranteed by FirstCash, Inc. with a bank in Mexico (the “Mexico Credit Facility”) in the amount of $600.0 million Mexican pesos. The Mexico Credit
Facility bears interest at the TIIE plus a fixed spread of 2.5% and matures on March 9, 2023. Under the terms of the Mexico Credit Facility, the Company is
required  to  maintain  certain  financial  ratios  and  comply  with  certain  financial  covenants.  The  Company  was  in  compliance  with  the  covenants  of  the
Mexico Credit Facility as

F-28

Table of Contents

of December 31, 2022. At December 31, 2022, the Company had no amount outstanding under the Mexico Credit Facility and $600.0 million Mexican
pesos available for borrowings.

Senior Unsecured Notes Due 2028

On August 26, 2020, the Company issued $500.0 million of 4.625% senior unsecured notes due on September 1, 2028 (the “2028 Notes”), all of which are
currently outstanding. Interest on the 2028 Notes is payable semi-annually in arrears on March 1 and September 1, commencing on March 1, 2021. The
2028 Notes were sold in a private placement in reliance on Rule 144A and Regulation S under the Securities Act of 1933, as amended (the “Securities
Act”). The Company used the net proceeds from the offering to redeem its outstanding $300.0 million, 5.375% senior notes due 2024 (the “2024 Notes”),
to repay a portion of the Credit Facility and to pay for related fees and expenses associated with the offering and the redemption of the 2024 Notes.

The  2028  Notes  are  fully  and  unconditionally  guaranteed  on  a  senior  unsecured  basis  jointly  and  severally  by  all  of  the  Company's  existing  and  future
domestic subsidiaries that guarantee its Credit Facility. The 2028 Notes will permit the Company to make restricted payments, such as purchasing shares of
its stock and paying cash dividends, in an unlimited amount if, after giving pro forma effect to the incurrence of any indebtedness to make such payment,
the Company's consolidated total debt ratio is less than 2.75 to 1. The consolidated total debt ratio is defined generally in the indenture governing the 2028
Notes (the “2028 Notes Indenture”) as the ratio of (1) the total consolidated debt of the Company minus cash and cash equivalents of the Company to (2)
the  Company’s  consolidated  trailing  twelve  months  EBITDA,  as  adjusted  to  exclude  certain  non-recurring  expenses  and  giving  pro  forma  effect  to
operations acquired during the measurement period. As of December 31, 2022, the Company’s consolidated total debt ratio was 2.7 to 1. While the 2028
Notes generally limit the Company’s ability to make restricted payments if the consolidated total debt ratio is greater than 2.75 to 1, restricted payments are
allowable  within  certain  permitted  baskets,  which  currently  provides  the  Company  with  continued  flexibility  to  make  restricted  payments  when  the
Company’s consolidated total debt ratio is greater than 2.75 to 1.

The Company may redeem some or all of the 2028 Notes at any time on or after September 1, 2023, at the redemption prices set forth in the 2028 Notes
Indenture, plus accrued and unpaid interest, if any. In addition, prior to September 1, 2023, the Company may redeem some or all of the 2028 Notes at a
price equal to 100% of the principal amount thereof, plus accrued and unpaid interest, if any, plus a “make-whole” premium set forth in the 2028 Notes
Indenture. The Company may redeem up to 40% of the 2028 Notes on or prior to September 1, 2023 with the proceeds of certain equity offerings at the
redemption prices set forth in the 2028 Notes Indenture. If the Company sells certain assets or consummates certain change in control transactions, the
Company will be required to make an offer to repurchase the 2028 Notes.

Redemption of 2024 Notes

During 2020, the Company redeemed all outstanding 2024 Notes. As a result, the Company recognized a loss on extinguishment of debt of $11.7 million,
which  includes  the  redemption  premium  paid  over  the  outstanding  $300.0  million  principal  amount  of  the  2024  Notes  and  other  redemption  costs  of
$8.8 million and the write-off of unamortized debt issuance costs of $2.9 million.

Senior Unsecured Notes Due 2030

On December 13, 2021, the Company issued $550.0 million of 5.625% senior unsecured notes due on January 1, 2030 (the “2030 Notes”), all of which are
currently  outstanding.  Interest  on  the  2030  Notes  is  payable  semi-annually  in  arrears  on  January  1  and  July  1,  commencing  on  July  1,  2022.  The  2030
Notes were sold in a private placement in reliance on Rule 144A and Regulation S under the Securities Act. The Company used the net proceeds from the
offering to finance the cash consideration and transaction expenses for the AFF Acquisition, including the repayment, in full, of the outstanding debt under
AFF’s credit facility at the closing of the AFF Acquisition, payment of fees and expenses related to the offering and reduction of the outstanding balance on
the  Credit  Facility.  The  Company  capitalized  approximately  $8.6  million  in  debt  issuance  costs,  which  consisted  primarily  of  the  initial  purchaser’s
discount and fees and legal and other professional expenses. The debt issuance costs are being amortized over the life of the 2030 Notes as a component of
interest expense and are carried as a direct deduction from the carrying amount of the 2030 Notes in the accompanying consolidated balance sheets.

The  2030  Notes  are  fully  and  unconditionally  guaranteed  on  a  senior  unsecured  basis  jointly  and  severally  by  all  of  the  Company's  existing  and  future
domestic subsidiaries that guarantee its Credit Facility. The 2030 Notes will permit the Company to make restricted payments, such as purchasing shares of
its stock and paying cash dividends, in an unlimited amount if, after giving pro forma effect to the incurrence of any indebtedness to make such payment,
the Company's consolidated total debt ratio is less than 3.0 to 1. The consolidated total debt ratio is defined generally in the indenture governing the 2030
Notes (the

F-29

Table of Contents

“2030  Notes  Indenture”)  as  the  ratio  of  (1)  the  total  consolidated  debt  of  the  Company  minus  cash  and  cash  equivalents  of  the  Company  to  (2)  the
Company’s consolidated trailing twelve months EBITDA, as adjusted to exclude certain non-recurring expenses and giving pro forma effect to operations
acquired  during  the  measurement  period.  As  of  December  31,  2022,  the  Company’s  consolidated  total  debt  ratio  was  2.7  to  1.  While  the  2030  Notes
generally  limit  the  Company’s  ability  to  make  restricted  payments  if  the  consolidated  total  debt  ratio  is  greater  than  3.0  to  1,  restricted  payments  are
allowable  within  certain  permitted  baskets,  which  currently  provides  the  Company  with  continued  flexibility  to  make  restricted  payments  when  the
Company’s consolidated total debt ratio is greater than 3.0 to 1.

The Company may redeem some or all of the 2030 Notes at any time on or after January 1, 2025, at the redemption prices set forth in the 2030 Notes
Indenture, plus accrued and unpaid interest, if any. In addition, prior to January 1, 2025, the Company may redeem some or all of the 2030 Notes at a price
equal  to  100%  of  the  principal  amount  thereof,  plus  accrued  and  unpaid  interest,  if  any,  plus  a  “make-whole”  premium  set  forth  in  the  2030  Notes
Indenture.  The  Company  may  redeem  up  to  40%  of  the  2030  Notes  on  or  prior  to  January  1,  2025  with  the  proceeds  of  certain  equity  offerings  at  the
redemption prices set forth in the 2030 Notes Indenture. If the Company sells certain assets or consummates certain change in control transactions, the
Company will be required to make an offer to repurchase the 2030 Notes.

NOTE 12 - INCOME TAXES

Components of the provision for income taxes and the income to which it relates for the years ended December 31, 2022, 2021 and 2020 consist of the
following (in thousands):

Income before income taxes 

(1)
:

Domestic
Foreign

Income before income taxes

Current income taxes:

U.S. Federal
Foreign
U.S. state and local

Current provision for income taxes

Deferred provision (benefit) for income taxes:

U.S. Federal
Foreign
U.S. state and local

Total deferred provision for income taxes

$

$

$

2022

Year Ended December 31,
2021

2020

253,560  $
70,073 
323,633  $

110,535  $
55,967 
166,502  $

98,111 
45,588 
143,699 

23,034  $
15,444 
3,421 
41,899 

26,732 
(458)
1,965 
28,239 

14,031  $
15,242 
2,045 
31,318 

11,008 
(1,542)
809 
10,275 

14,951 
9,909 
2,158 
27,018 

4,485 
5,287 
330 
10,102 

Provision for income taxes

$

70,138  $

41,593  $

37,120 

(1)

Includes the allocation of certain administrative expenses and intercompany payments, such as royalties and interest, between domestic and foreign subsidiaries.

At December 31, 2022, the cumulative amount of undistributed earnings of foreign subsidiaries was $246.1 million. The Tax Cuts and Jobs Act imposed a
mandatory transition tax on accumulated foreign earnings and generally eliminated U.S. federal income taxes on dividends from foreign subsidiaries with
the exception of foreign withholding taxes and other foreign local tax. During 2022 and 2021, the Company repatriated $47.5 million and $10.0 million,
respectively,  from  certain  foreign  subsidiaries,  which  was  not  subject  to  withholding  or  federal  income  tax.  It  is  the  Company’s  intent  to  indefinitely
reinvest  the  remaining  undistributed  earnings  and  future  earnings  of  these  subsidiaries  outside  the  U.S.  and,  therefore,  deferred  taxes  are  not  currently
recorded on cumulative foreign currency translation adjustments.

F-30

Table of Contents

The principal deferred tax assets and liabilities consist of the following (in thousands):

Deferred tax assets:

Property and equipment in foreign jurisdictions
Finance receivables
Accrued fees on forfeited pawn loans
Deferred cost of goods sold deduction
Accrued compensation, payroll taxes and employee benefits
U.S. state and certain foreign net operating losses
Other

Total deferred tax assets

Deferred tax liabilities:
Intangible assets
Leased merchandise and property and equipment in domestic jurisdictions
Net operating lease asset
Other

Total deferred tax liabilities

Net deferred tax liabilities before valuation allowance

Valuation allowance

Net deferred tax liabilities

Reported as:

Deferred tax assets
Deferred tax liabilities

Net deferred tax liabilities

As of December 31,

2022

2021

$

$

$

$

14,585  $
19,125 
8,168 
2,800 
3,699 
6,504 
5,167 
60,048 

150,397 
40,950 
2,646 
3,929 
197,922 

(137,874)
(6,504)
(144,378) $

7,381  $

(151,759)
(144,378) $

11,452 
7,421 
6,645 
1,989 
4,294 
6,429 
3,811 
42,041 

126,283 
24,035 
3,726 
2,052 
156,096 

(114,055)
(6,429)
(120,484)

5,614 
(126,098)
(120,484)

The Company has a valuation allowance of $6.5 million and $6.4 million as of December 31, 2022 and 2021, respectively, related to the deferred tax assets
associated with its U.S. state and certain foreign net operating losses. The Company has evaluated the nature and timing of its other deferred tax assets and
concluded that no additional valuation allowance is necessary.

F-31

Table of Contents

The following is a reconciliation of income taxes calculated at the U.S. federal statutory rate to the provision for income taxes (dollars in thousands):

U.S. federal statutory rate

Tax at the U.S. federal statutory rate
U.S. state income tax, net of federal tax benefit of $1,131, $599 and $522,

respectively

Benefit from gain on revaluation of contingent acquisition consideration
Net incremental income tax expense from foreign earnings 
Non-deductible compensation expense
Global intangible low-taxed income tax
Other taxes and adjustments, net

(1)

Provision for income taxes

$

2022

Year Ended December 31,
2021

2020

21 %

21 %

21 %

$

67,963 

$

35,149 

$

4,255 
(4,580)
272 
3,297 
— 
(1,069)
70,138 

$

2,255 
— 
2,007 
1,943 
— 
239 
41,593 

$

30,177 

1,965 
— 
5,732 
1,050 
(1,863)
59 
37,120 

Effective tax rate

21.7 %

25.0 %

25.8 %

(1)

Includes an $8.0 million, $6.3 million and $2.0 million foreign permanent tax benefit related to an inflation index adjustment allowed under Mexico tax law for the
years ended December 31, 2022, 2021 and 2020, respectively.

The  Company’s  foreign  pawn  operating  subsidiaries  are  owned  by  a  wholly-owned  subsidiary  located  in  the  Netherlands.  The  foreign  pawn  operating
subsidiaries  are  subject  to  their  respective  foreign  statutory  rates,  which  differ  from  the  U.S.  federal  statutory  rate.  The  statutory  tax  rates  in  Mexico,
Guatemala, Colombia and El Salvador are 30%, 25%, 35% and 30%, respectively. The statutory tax rate in the Netherlands is 0% on eligible dividends
received from its foreign subsidiaries.

The  Company  reviews  the  determination  of  whether  tax  benefits  claimed  or  expected  to  be  claimed  on  a  tax  return  should  be  recorded  in  the  financial
statements.  The  Company  may  recognize  the  tax  benefit  from  an  uncertain  tax  position  only  if  it  is  more  likely  than  not  that  the  tax  position  will  be
sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the financial statements
from such a position are measured based on the largest benefit that has a greater than fifty percent likelihood of being realized upon ultimate settlement.
Interest and penalties related to income tax liabilities that could arise would be classified as interest expense in the Company’s consolidated statements of
income.

As  of  December  31,  2022  and  2021,  the  Company  had  no  unrecognized  tax  benefits  and,  therefore,  the  Company  did  not  have  a  liability  for  accrued
interest and penalties and no such interest or penalties were incurred for the years ended December 31, 2022, 2021 and 2020.

The Company files federal income tax returns in the U.S., Mexico, Guatemala, Colombia, El Salvador, Jamaica, Puerto Rico and the Netherlands, as well
as multiple state and local income tax returns in the U.S. The Company’s U.S. federal returns are not subject to examination for tax years prior to 2019. The
majority of the Company’s U.S. state income tax returns are not subject to examination for the tax years prior to 2019. With respect to federal tax returns in
Mexico, Guatemala, Colombia, El Salvador, Jamaica, Puerto Rico and the Netherlands, the tax years prior to 2017 are closed to examination. There are no
state income taxes in Mexico, Guatemala, Colombia, El Salvador, Jamaica, Puerto Rico or the Netherlands.

F-32

Table of Contents

NOTE 13 - COMMITMENTS AND CONTINGENCIES

Litigation

The Company, in the ordinary course of business, is a party to various legal and regulatory proceedings and other general claims. Although no assurances
can  be  given,  in  management’s  opinion,  such  outstanding  proceedings  are  not  expected  to  have  a  material  adverse  effect  on  the  Company’s  financial
position, results of operations, or cash flows.

The Company believes it has meritorious defenses to all of the claims described below, and intends to vigorously defend against such claims. However,
legal  and  regulatory  proceedings  involve  an  inherent  level  of  uncertainty  and  no  assurances  can  be  given  regarding  the  ultimate  outcome  of  any  such
matters or whether an adverse outcome would not have a material adverse impact on the Company’s financial position, results of operations, or cash flows.
At  this  stage,  the  Company  is  unable  to  determine  whether  a  future  loss  will  be  incurred  for  any  of  its  outstanding  legal  and  regulatory  proceedings  or
estimate  a  range  of  loss  with  respect  to  such  proceeding,  if  any,  and  accordingly,  no  material  amounts  have  been  accrued  in  the  Company’s  financial
statements for legal and regulatory proceedings.

On January 14, 2022, plaintiff Genesee County Employees’ Retirement System filed a putative shareholder securities class action lawsuit (the “Litigation”)
in  the  United  States  District  Court  for  the  Northern  District  of  Texas  against  the  Company  and  certain  of  its  current  officers  styled  Genesee  County
Employees’ Retirement System v. FirstCash Holdings, Inc., et al., Civil Action No. 4:22-CV-00033-P (N.D. Tex.). The complaint alleges that the defendants
made materially false and/or misleading statements that caused losses to investors, including that the Company failed to disclose in public statements that
the  Company  engaged  in  widespread  and  systemic  violations  of  the  MLA.  The  Litigation  does  not  quantify  any  alleged  damages,  but,  in  addition  to
attorneys’ fees and costs, it seeks to recover damages on behalf of the plaintiff and other persons who purchased or otherwise acquired Company stock
during the putative class period from February 1, 2018 through November 12, 2021 at allegedly inflated prices and purportedly suffered financial harm as a
result. On June 8, 2022, the Company and named defendants filed a motion to dismiss, which remains pending.

The Company was named as a nominal defendant and certain of the Company’s current and former directors and officers were named as defendants in a
shareholder derivative lawsuit filed on July 19, 2022 in the United States District Court for the Northern District of Texas and styled Treppel Family Trust
U/A  08/18/18  Lawrence  A.  Treppel  and  Geri  D.  Treppel  for  the  Benefit  of  Geri  D.  Treppel  and  Larry  A.  Treppel,  Derivatively  on  Behalf  of  FirstCash
Holdings, Inc., v. Rick L. Wessel, et. al, Case 4:22-cv-00623-P (N.D. Tex). The complaint makes similar allegations as the Litigation and alleges a single
count for breach of fiduciary duty against the named derivative defendants. The action does not quantify any alleged damages, but, in addition to attorneys’
fees and costs and certain equitable relief, the derivative plaintiff seeks to recover damages on behalf of the Company for purported financial harm and to
have the court order changes in the Company’s corporate governance. On August 8, 2022, the Court entered an Order staying proceedings in this action
pending the disposition of any motion to dismiss filed in the Litigation noted above.

On November 12, 2021, the CFPB initiated a civil action in the United States District Court for the Northern District of Texas against FirstCash, Inc. and
Cash America West, Inc., two of the Company’s subsidiaries, alleging violations of the MLA in connection with pawn transactions. The CFPB also alleges
that these same alleged violations of the MLA constitute breaches of a 2013 CFPB consent order entered into by its predecessor company that, among other
things, allegedly required the company and its successors to cease and desist from further MLA violations. The CFPB is seeking an injunction, redress for
affected borrowers and a civil monetary penalty. On March 28, 2022, the CFPB filed a motion to strike certain affirmative defenses of the Company. The
Company responded by filing a motion for partial summary judgment. On October 24, 2022, the Company filed a motion to dismiss the lawsuit due to the
funding structure of the CFPB, which the motion alleges is unconstitutional. This motion to dismiss follows the recent decision in another case by the Fifth
Circuit  Court  of  Appeals  whose  decisions  govern  the  law  applied  in  the  CFPB  action  against  the  Company.  The  Fifth  Circuit  found  that  the  CFPB  is
unconstitutionally structured. In light of the CFPB's stated intent to seek Supreme Court review of that decision, the parties stipulated to a stay of the action
against the Company, which the Court entered on November 4, 2022. That stay will remain in effect until the Supreme Court decides whether to review the
Fifth  Circuit's  decision  and,  if  it  grants  review,  until  that  appeal  is  resolved.  The  motion  to  dismiss  remains  pending.  While  the  Company  intends  to
vigorously defend itself against the allegations in the case, it cannot predict or determine the timing or final outcome of this matter, or the effect that any
adverse determinations from the lawsuit may have on the Company.

F-33

Table of Contents

Gold Forward Sales Contracts

As  of  December  31,  2022,  the  Company  had  contractual  commitments  to  deliver  a  total  of  5,500  gold  ounces  during  the  months  of  January  2023  and
February 2023 at a weighted-average price of $1,892 per ounce. The ounces required to be delivered were on hand as of December 31, 2022.

NOTE 14 - GOODWILL AND OTHER INTANGIBLE ASSETS

Goodwill

Changes in the carrying value of goodwill by segment were as follows (in thousands):

December 31, 2022

Balance, beginning of year
Acquisitions (see Note 3)
Effect of foreign currency translation
Other adjustments

Balance, end of year

December 31, 2021

Balance, beginning of year
Acquisitions (see Note 3)
Effect of foreign currency translation

Balance, end of year

U.S.
Pawn
 Segment

Latin America
 Pawn Segment

Retail POS
Payment Solutions
Segment

$

$

$

$

861,793  $
55,455 
— 
(1,200)
916,048  $

802,148  $
59,645 
— 
861,793  $

171,279  $
— 
7,849 
— 
179,128  $

175,233  $
— 
(3,954)
171,279  $

503,106  $
— 
— 
(16,901)
486,205  $

Total

1,536,178 
55,455 
7,849 
(18,101)
1,581,381 

—  $

503,106 
— 
503,106  $

977,381 
562,751 
(3,954)
1,536,178 

The Company performed its annual assessment of goodwill and determined there was no impairment as of December 31, 2022 and 2021.

Definite-Lived Intangible Assets

The following table summarizes the components of gross and net definite-lived intangible assets subject to amortization (in thousands):

Gross
Carrying
Amount

2022

Accumulated
Amortization

As of December 31,

Net
Carrying
Amount

Gross
Carrying
Amount

2021

Accumulated
Amortization

$

$

194,000  $
99,400 
26,294 
10,200 
1,500 
331,394  $

(31,530) $
(20,708)
(25,716)
(5,314)
(1,201)
(84,469) $

162,470  $
78,692 
578 
4,886 
299 
246,925  $

194,000  $
99,400 
26,111 
10,200 
1,500 
331,211  $

(962) $
(828)
(25,174)
(213)
(48)
(27,225) $

Net
Carrying
Amount

193,038 
98,572 
937 
9,987 
1,452 
303,986 

Merchant relationships
Developed technology
Customer relationships
AFF trade name
Lessee relationships

Merchant  relationships  and  customer  relationships  are  generally  amortized  using  an  accelerated  amortization  method  that  reflects  the  future  cash  flows
expected from the existing AFF merchants and returning pawn customers.

F-34

    
 
 
 
 
 
 
 
 
 
Table of Contents

The following table details the remaining weighted-average amortization periods for the definite-lived intangible assets included in the table above:

As of December 31, 2022
Merchant relationships
Developed technology
Customer relationships
Trade name
Lessee relationships

Total definite-lived intangible assets

Weighted-Average
Remaining
Amortization
Period (Years)

2.8
2.0
1.2
0.5
0.2
2.5

Amortization expense for definite-lived intangible assets was $57.1 million, $3.4 million and $2.3 million for the years ended December 31, 2022, 2021 and
2020, respectively. Estimated future amortization expense is as follows (in thousands):

2023
2024
2025
2026
2027
Thereafter

Indefinite-Lived Intangible Assets

Indefinite-lived intangible assets as of December 31, 2022 and 2021 consist of the following (in thousands):

Trade names
Pawn licenses 
Other indefinite-lived intangibles

(1)

$

$

56,926 
49,843 
48,188 
45,250 
24,244 
22,474 
246,925 

As of December 31,

2022

2021

$

$

46,300  $
37,113 
— 
83,413  $

46,300 
36,648 
1,250 
84,198 

(1)

Costs to renew licenses with indefinite lives are expensed as incurred and recorded in operating expenses in the consolidated statements of income.

The Company performed its annual assessment of indefinite-lived intangible assets and determined there was no material impairment as of December 31,
2022 and 2021.

F-35

 
 
Table of Contents

NOTE 15 - EQUITY COMPENSATION PLANS AND SHARE-BASED COMPENSATION

The  Company  has  previously  adopted  equity  and  share-based  compensation  plans  to  attract  and  retain  executive  officers,  directors  and  key  employees.
Under these plans, the Company may grant qualified and non-qualified stock options, stock appreciation rights, restricted stock and restricted stock unit
awards to executive officers, directors and other key employees. At December 31, 2022, 3,007,000 shares were reserved for future grants to all employees
and directors under the plans.

Restricted Stock Unit Awards

The Company has granted time-based and performance-based restricted stock units under the Company’s equity and share-based incentive compensation
plans.  The  restricted  stock  units  are  settled  in  shares  of  common  stock  upon  vesting  and  the  Company  typically  issues  treasury  shares  to  satisfy  vested
restricted stock unit awards. The grant date fair value of restricted stock units is based on the Company’s closing stock price on the day of the grant (or
subsequent award modification date, if applicable), and the grant date fair value of performance-based awards is based on the maximum amount of the
award expected to be achieved. The amount attributable to award grants is amortized to expense over the vesting periods.

The 2022 performance-based awards vest three years from the date of the grant. The performance period for these awards is a three-year cumulative period
beginning in January of the respective grant year. The performance goals for the 2022 grant include net income, adjusted for certain non-core and/or non-
recurring items, AFF EBITDA and the Company’s total shareholder return relative to a peer group over the three-year cumulative period. The Company’s
level of achievement of the performance goals at the end of each performance period will result in awards being earned between 0% and 150% of the target
share award.

The 2021 performance-based awards vest three years from the date of the grant. The performance period for these awards is a three-year cumulative period
beginning in January of the respective grant year. The performance goals for the 2021 grant include net income, adjusted for certain non-core and/or non-
recurring items, store additions and the Company’s total shareholder return relative to a peer group over the three-year cumulative period. The Company’s
level of achievement of the performance goals at the end of each performance period will result in awards being earned between 0% and 150% of the target
share award.

The 2020 performance-based awards were originally granted in January 2020, prior to the impacts of COVID-19 as described in Note 1, which caused the
cumulative three-year performance targets to be deemed unattainable. The Compensation Committee of the Board canceled the original 2020 grant and
replaced it with a new grant of performance-based awards in December 2020 with a reduced target award. Two-thirds of the replacement grant vests on
December  31,  2022  based  on  a  two-year  cumulative  performance  period  beginning  on  January  1,  2021  with  performance  measures  tied  to  adjusted  net
income and store addition targets. The remaining one-third of the replacement grant vests on December 31, 2023 based on the Company’s total shareholder
return relative to a peer group over the three-year performance period from January 1, 2021 to December 31, 2023. The Company’s achievement level of
the performance goals at the end of each respective performance period will result in awards being earned between 0% and 150% of the target share award.

The time-based awards granted in 2022, 2021 and 2020 generally vest, subject to continued employment with the Company, over a three or five-year period
from the grant date.

F-36

Table of Contents

The following table summarizes the restricted stock unit award activity for the years ended December 31, 2022, 2021 and 2020 (shares in thousands):

2022

2021

2020

Weighted-
Average
Fair Value
of Grant

Underlying
Shares

Weighted-
Average
Fair Value
of Grant

Underlying
Shares

Weighted-
Average
Fair Value
of Grant

Underlying
Shares

383  $
120 
60 
— 
(19)
(109)
— 
435  $

71.93 
69.78 
69.72 
— 
70.33 
86.86 
— 

67.38 

373  $
105 
48 
(91)
(19)
(18)
(15)
383  $

77.40 
58.68 
58.68 
72.70 
67.86 
72.56 
72.49 

71.93 

357  $
238 
21 
(117)
(12)
(114)
— 
373  $

69.13 
78.40 
84.93 
48.25 
76.84 
84.93 
— 

77.40 

(1)

Outstanding at beginning of year
Performance-based grants 
Time-based grants
Performance-based vested
Time-based vested
Performance-based canceled 
Time-based canceled

(2)

Outstanding at end of year

(1)

(2)

Represents the maximum possible award. The Company’s level of achievement of the respective performance goals will result in actual vesting of between zero shares
and the maximum share award. Performance-based grants for 2020 include 114 shares which were subsequently cancelled in 2020 as described in footnote 

 below.

(2)

Performance-based  canceled  for  2020  represents  cancellation  of  performance-based  awards  granted  in  January  of  2020  that  were  subsequently  replaced  with  a  new
performance-based award granted in December 2020. The grant date fair value of the December 2020 replacement performance-based awards was $72.37 per share.

Restricted stock unit awards vesting in 2022, 2021 and 2020 had an aggregate intrinsic value of $1.5 million, $6.6 million and $9.4 million, respectively,
based on the closing price of the Company’s stock on the date of vesting. The outstanding award units had an aggregate intrinsic value of $37.9 million at
December 31, 2022.

Stock Options

The Company has not issued common stock options since 2011. Previous option awards have been granted to purchase the Company’s common stock at an
exercise price equal to or greater than the fair market value at the date of grant and generally had a maximum duration of ten years. The Company typically
issues treasury shares to satisfy stock option exercises.

The following table summarizes stock option activity for the years ended December 31, 2022, 2021 and 2020 (shares in thousands):

2022

2021

2020

Weighted-
Average
Exercise
Price

Underlying
Shares

Weighted-
Average
Exercise
Price

Underlying
Shares

Weighted-
Average
Exercise
Price

Underlying
Shares

—  $
— 
— 

— 

— 
— 

— 

— 

10  $
(10)
— 

— 

38.00 
38.00 

— 

— 

70  $
(60)
10 

— 

38.86 
39.00 

38.00 

— 

Outstanding at beginning of year

Exercised

Outstanding at end of year

Exercisable at end of year

The  total  intrinsic  value  of  options  exercised  for  2021  and  2020  was  $0.4  million  and  $1.8  million  ,  respectively.  The  intrinsic  values  are  based  on  the
closing price of the Company’s stock on the date of exercise.

F-37

Table of Contents

Share-Based Compensation Expense

The Company’s net income includes the following compensation costs related to share-based compensation arrangements (in thousands):

Gross compensation costs:

Restricted stock unit awards
Stock options

Total gross compensation costs

Income tax benefits:

Restricted stock unit awards
Exercise of stock options

Total income tax benefits

Net compensation expense

2022

Year Ended December 31,
2021

2020

$

$

10,853 
— 
10,853 

$

5,150 
— 
5,150 

(1,428)
— 
(1,428)

(205)
— 
(205)

2,899 
15 
2,914 

(901)
(94)
(995)

$

9,425 

$

4,945 

$

1,919 

As of December 31, 2022, the total compensation cost related to non-vested restricted stock unit awards not yet recognized was $11.5 million (based on
maximum possible award vesting) and is expected to be recognized over the weighted-average period of 1.4 years.

NOTE 16 - BENEFIT PLANS

The Company’s 401(k) savings plan (the “Plan”) is available to all full-time, U.S.-based employees who have been employed with the Company for six
months or longer. Under the Plan, a participant may contribute up to 100% of earnings, with the Company matching the first 5% of contributions at a rate
of 50%. The employee and Company contributions are paid to a corporate trustee and invested in various funds based on participant direction. Company
contributions made to participants’ accounts become fully vested upon completion of five years of service. The total Company matching contributions were
$4.0 million, $3.5 million and $3.3 million for the years ended December 31, 2022, 2021 and 2020, respectively.

NOTE 17 - SEGMENT AND GEOGRAPHIC INFORMATION

Segment Information

The Company organizes its operations into three reportable segments as follows:

• U.S. pawn

•

•

Latin America pawn

Retail POS payment solutions (AFF)

Corporate expenses and income, which include administrative expenses, corporate depreciation and amortization, interest expense, interest income, (gain)
loss on foreign exchange, merger and acquisition expenses, gain on revaluation of contingent acquisition consideration, and other expenses (income), net,
are presented on a consolidated basis and are not allocated between the U.S. pawn segment, Latin America pawn segment or retail POS payment solutions
segment.  Intersegment  transactions  relate  to  the  Company  offering  AFF’s  LTO  payment  solution  as  a  payment  option  in  its  U.S.  pawn  stores  and  are
eliminated to arrive at consolidated totals.

F-38

Table of Contents

The  following  tables  present  reportable  segment  information  for  the  years  ended  December  31,  2022,  2021  and  2020  as  well  as  separately  identified
segment assets (in thousands):

Revenue:

Retail merchandise sales
Pawn loan fees
Leased merchandise income
Interest and fees on finance receivables
Wholesale scrap jewelry sales

Total revenue

Cost of revenue:

Cost of retail merchandise sold
Depreciation of leased merchandise
Provision for lease losses
Provision for loan losses
Cost of wholesale scrap jewelry sold

Total cost of revenue

Net revenue (loss)

Expenses and other income:

Operating expenses
Administrative expenses
Depreciation and amortization
Interest expense
Interest income
Gain on foreign exchange
Merger and acquisition expenses
Gain on revaluation of contingent acquisition

consideration

Other expenses (income), net

Total expenses and other income

$

U.S.
Pawn

818,548  $
373,416 
— 
— 
63,004 
1,254,968 

Year Ended December 31, 2022

Latin
America
Pawn

Retail POS
Payment
Solutions

Corporate/
Eliminations

Consolidated

447,523  $
187,974 
— 
— 
39,969 
675,466 

—  $
— 
622,163 
181,280 
— 
803,443 

(1)

$

(4,935)
— 
— 
— 
— 
(4,935)

478,718 
— 
— 
— 
54,893 
533,611 

721,357 

407,039 
— 
23,205 
— 
— 
— 
— 

— 
— 
430,244 

288,449 
— 
— 
— 
33,411 
321,860 

353,606 

193,254 
— 
18,325 
— 
— 
— 
— 

— 
— 
211,579 

— 
354,104 
140,118 
118,502 
— 
612,724 

190,719 

128,616 
— 
2,912 
— 
— 
— 
— 

— 
— 
131,528 

(1)

(1)

(1)

(2,614)
(609)
(616)
— 
— 
(3,839)

(1,096)

(1)

— 
147,943 
59,390 
70,708 
(1,313)
(585)
3,739 

(109,549)
(2,731)
167,602 

1,261,136 
561,390 
622,163 
181,280 
102,973 
2,728,942 

764,553 
353,495 
139,502 
118,502 
88,304 
1,464,356 

1,264,586 

728,909 
147,943 
103,832 
70,708 
(1,313)
(585)
3,739 

(109,549)
(2,731)
940,953 

Income (loss) before income taxes

$

291,113  $

142,027  $

59,191  $

(168,698)

$

323,633 

Pawn loans
Finance receivables, net
Inventories
Leased merchandise, net
Goodwill
Total assets

$

U.S.
Pawn

282,089  $
— 
202,594 
— 
916,048 
2,108,157 

As of December 31, 2022

Latin
America
Pawn

Retail POS
Payment
Solutions

Corporate/
Eliminations

108,528  $
— 
85,745 
— 
179,128 
619,839 

—  $

103,494 
— 
154,398 
486,205 
1,047,814 

— 
— 
— 
(1,096)
— 
129,057 

(1)

$

Consolidated

390,617 
103,494 
288,339 
153,302 
1,581,381 
3,904,867 

(1)

Represents the elimination of intersegment transactions related to the Company offering AFF’s LTO payment solution as a payment option in its U.S. pawn stores.

F-39

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Revenue:

Retail merchandise sales
Pawn loan fees
Leased merchandise income
Interest and fees on finance receivables
Wholesale scrap jewelry sales

Total revenue

Cost of revenue:

Cost of retail merchandise sold
Depreciation of leased merchandise
Provision for lease losses
Provision for loan losses
Cost of wholesale scrap jewelry sold

Total cost of revenue

Net revenue (loss)

Expenses and other income:

Operating expenses
Administrative expenses
Depreciation and amortization
Interest expense
Interest income
Loss on foreign exchange
Merger and acquisition expenses
Gain on revaluation of contingent acquisition

consideration

Other expenses (income), net

Total expenses and other income

Year Ended December 31, 2021
Retail POS
Payment
Solutions

Corporate/
Eliminations

Latin
America
Pawn

$

U.S.
Pawn

742,374  $
305,350 
— 
— 
27,163 
1,074,887 

391,875  $
170,432 
— 
— 
30,027 
592,334 

—  $
— 
22,720 
9,024 
— 
31,744 

416,039 
— 
— 
— 
22,886 
438,925 

635,962 

380,895 
— 
22,234 
— 
— 
— 
— 

— 
— 
403,129 

247,425 
— 
— 
— 
26,243 
273,668 

318,666 

179,020 
— 
17,834 
— 
— 
— 
— 

— 
— 
196,854 

— 
12,826 
5,442 
48,952 
— 
67,220 

(35,476)

4,917 
— 
122 
— 
— 
— 
— 

— 
— 
5,039 

Consolidated

1,134,249 
475,782 
22,720 
9,024 
57,190 
1,698,965 

663,464 
12,826 
5,442 
48,952 
49,129 
779,813 

919,152 

564,832 
111,259 
45,906 
32,386 
(696)
436 
15,449 

(17,871)
949 
752,650 

—  $
— 
— 
— 
— 
— 

— 
— 
— 
— 
— 
— 

— 

— 
111,259 
5,716 
32,386 
(696)
436 
15,449 

(17,871)
949 
147,628 

Income (loss) before income taxes

$

232,833  $

121,812  $

(40,515) $

(147,628) $

166,502 

Pawn loans
Finance receivables, net
Inventories
Leased merchandise, net
Goodwill
Total assets

$

U.S.
Pawn

256,311  $
— 
197,486 
— 
861,793 
1,944,487 

Latin
America
Pawn

As of December 31, 2021
Retail POS
Payment
Solutions

91,662  $
— 
65,825 
— 
171,279 
562,661 

—  $

181,021 
— 
143,944 
503,106 
1,178,729 

Corporate/
Eliminations

Consolidated

—  $
— 
— 
— 
— 
150,575 

347,973 
181,021 
263,311 
143,944 
1,536,178 
3,836,452 

F-40

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Revenue:

Retail merchandise sales
Pawn loan fees
Interest and fees on finance receivables
Wholesale scrap jewelry sales

 (1)

Total revenue

Cost of revenue:

Cost of retail merchandise sold
Provision for loan losses
Cost of wholesale scrap jewelry sold

 (1)

Total cost of revenue

Net revenue

Expenses and other income:

Operating expenses
Administrative expenses
Depreciation and amortization
Interest expense
Interest income
Loss on foreign exchange
Merger and acquisition expenses
Other expenses (income), net
Loss on extinguishment of debt

Total expenses and other income

Income (loss) before income taxes

Pawn loans
Inventories
Goodwill
Total assets

U.S.
Pawn

Year Ended December 31, 2020

Latin America
Pawn

Corporate/
Eliminations

Consolidated

720,281  $
310,437 
2,016 
45,405 
1,078,139 

355,237  $
147,080 
— 
50,828 
553,145 

415,938 
(488)
39,584 
455,034 

623,105 

396,627 
— 
21,743 
— 
— 
— 
— 
— 
— 
418,370 

225,149 
— 
39,962 
265,111 

288,034 

165,531 
— 
15,816 
— 
— 
— 
— 
— 
— 
181,347 

—  $
— 
— 
— 
— 

— 
— 
— 
— 

— 

— 
110,931 
4,546 
29,344 
(1,540)
884 
1,316 
10,505 
11,737 
167,723 

204,735  $

106,687  $

(167,723) $

1,075,518 
457,517 
2,016 
96,233 
1,631,284 

641,087 
(488)
79,546 
720,145 

911,139 

562,158 
110,931 
42,105 
29,344 
(1,540)
884 
1,316 
10,505 
11,737 
767,440 

143,699 

U.S.
Pawn

220,391  $
136,109 
802,148 
1,718,975 

As of December 31, 2020

Latin America
Pawn

Corporate/
Eliminations

87,840  $
54,243 
175,233 
540,473 

—  $
— 
— 
112,749 

Consolidated

308,231 
190,352 
977,381 
2,372,197 

$

$

$

(1)

Effective June 30, 2020, the Company’s U.S. pawn segment ceased offering an unsecured consumer loan product in the U.S.

F-41

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Geographic Information

The following table shows revenue and long-lived assets (all non-current assets except operating lease right of use asset, goodwill, intangibles, net and
deferred tax assets, net) by geographic area (in thousands):

Revenue:
U.S.
Mexico
Other Latin America

Long-lived assets:

U.S.
Mexico
Other Latin America

2022

Year Ended December 31,
2021

2020

2,053,476  $
639,199 
36,267 
2,728,942  $

1,106,631  $
562,493 
29,841 
1,698,965  $

1,078,139 
530,462 
22,683 
1,631,284 

449,201  $
88,233 
10,662 
548,096  $

373,218  $
84,648 
13,191 
471,057  $

286,079 
82,438 
14,968 
383,485 

$

$

$

$

F-42

DESCRIPTION OF THE REGISTRANT’S SECURITIES
REGISTERED PURSUANT TO SECTION 12 OF THE
SECURITIES EXCHANGE ACT OF 1934

EXHIBIT 4.6

As of December 31, 2022, FirstCash Holdings, Inc. (the “Company,” “us,” “we,” or “our”) had one class of securities, our common stock, par value $0.01
per share, registered under Section 12 of the Securities Exchange Act of 1934, as amended.

Description of Common Stock

The following description of our Common Stock is a summary and does not purport to be complete. It is subject to and qualified in its entirety by reference
to our amended and restated certificate of incorporation and our amended and restated bylaws, which are filed as exhibits to our Annual Report on Form
10-K  and  are  incorporated  by  reference  herein,  as  well  as  the  applicable  provisions  of  the  Delaware  General  Corporation  Law.  We  encourage  you  to
carefully  review  our  amended  and  restated  certificate  of  incorporation,  our  amended  and  restated  bylaws  and  the  applicable  provisions  of  the  Delaware
General Corporation Law, for additional information.

General

Our authorized capital stock consists of 90,000,000 shares of common stock, par value $0.01 per share, and 10,000,000 shares of preferred stock, par value
$0.01 per share.

Voting Rights

Each  share  of  our  common  stock  is  entitled  to  one  vote  per  share  of  record  on  all  matters  to  be  voted  upon  by  our  stockholders.  Generally,  a  matter
submitted  for  stockholder  action  shall  be  decided  by  the  affirmative  vote  of  a  majority  of  the  shares  present  in  person  or  represented  by  proxy  at  the
meeting and entitled to vote thereon. Other than in a contested election where directors are elected by a plurality vote, each nominee for director shall be
elected by the vote of the majority of the votes cast, in person or by proxy, with respect to the director nominee at the meeting.

Dividends

Subject to the preferential rights of the holders of any preferred stock that may at the time be outstanding, each share of common stock will entitle the
holder of that share to an equal and ratable right to receive dividends or other distributions if declared from time to time by our board of directors and if
there are sufficient funds to legally pay a dividend.

Rights Upon Liquidation

In the event of the Company’s liquidation, dissolution or winding up, whether voluntary or involuntary, the holders of our common stock will be entitled to
share ratably in all assets remaining after payments to creditors and after satisfaction of the liquidation preference, if any, of the holders of any preferred
stock that may at the time be outstanding.

Other Rights

Holders of our common stock have no preemptive or redemption rights and will not be subject to further calls or assessments by the Company.

Preferred Stock

The authorized preferred stock will be available for issuance from, time to time, at the discretion of our board of directors without stockholder approval.
Our board of directors has the authority to prescribe for each series of preferred stock it establishes the number of shares in that series, the number of votes,
if any, to which the shares in that series are entitled, the consideration for the shares in that series and the powers, designations, preferences and relative,
participating, optional or other special rights, and qualifications, limitations or restrictions thereof, of the shares in that series. Depending upon the rights
prescribed for a series of preferred stock, the issuance of preferred stock could have an adverse effect on the voting power of

the holders of our common stock and could adversely affect holders of our common stock by delaying or preventing a change in control of the Company,
making removal of the Company’s management more difficult or imposing restrictions upon the payment of dividends and other distributions to the holders
of our common stock.

Certain Provisions That May Have an Anti-Takeover Effect

Certain  other  provisions  of  our  amended  and  restated  certificate  of  incorporation  and  amended  and  restated  bylaws  may  delay  or  make  more  difficult
unsolicited acquisitions or changes of control of the Company. These provisions could have the effect of discouraging third parties from making proposals
involving an unsolicited acquisition or change in control of the Company, although these proposals, if made, might be considered desirable by a majority of
the Company’s stockholders. These provisions may also have the effect of making it more difficult for third parties to cause the replacement of the current
management without the concurrence of our board of directors. These provisions include:

•

The division of our board of directors into three classes serving staggered terms of office of three years. With a classified board of directors, it
would  generally  take  a  majority  stockholder  two  annual  meetings  of  stockholders  to  elect  a  majority  of  the  board  of  directors.  As  a  result,  a
classified board may discourage proxy contests for the election of directors or purchases of a substantial block of stock because it could operate to
prevent obtaining control of the board in a relatively short period of time.

• A prohibition of stockholder action by written consent of stockholders. Action by written consent may, in some circumstances, permit the taking
of stockholders’ action opposed by the board of directors more rapidly than would be possible if a meeting of stockholders were required. The
prohibition contained in the amended and restated certificate of incorporation will restrict the ability of controlling stockholders to take action at
any time other than at an annual meeting and will generally force a takeover bidder to negotiate directly with the board of directors.

•

Permitting only the Company’s board of directors, a duly authorized committee of the board of directors, the chairman or the vice chairman of our
board  of  directors  or  the  chief  executive  officer  to  call  a  special  meeting  of  the  Company’s  stockholders.  This  provision  could  prevent  a
stockholder  from,  among  other  things,  calling  a  special  meeting  of  stockholders  to  consider  the  stockholder’s  proposed  slate  of  directors  or  a
transaction that might result in a change of control of the corporation.

• An advance notice procedure with regard to stockholder nomination of candidates for election as directors and other business to be brought before
an annual meeting of our stockholders. Although our amended and restated bylaws will not give our board of directors any power to approve or
disapprove stockholder nominations for the election of directors or other proposals for action, these advance notice procedures may have the effect
of  precluding  a  contest  for  the  election  of  directors  or  the  consideration  of  other  stockholder  proposals  if  the  established  procedures  are  not
followed and of discouraging or deterring a third party from conducting a solicitation of proxies to elect its own slate of directors or to approve
another proposal without regard to whether consideration of those nominees or proposals might be harmful or beneficial to the Company and our
stockholders.

•

Elimination, subject to certain exceptions, of the personal liability of directors of the Company for monetary damages for breaches of fiduciary
duty  by  such  directors.  The  amended  and  restated  certificate  of  incorporation  will  not  provide  for  the  elimination  of  or  any  limitation  on  the
personal liability of a director for (i) any breach of the director’s duty of loyalty to the Company or its stockholders, (ii) acts or omissions not in
good faith or which involve intentional misconduct or a knowing violation of law, (iii) unlawful corporate distributions, or (iv) any transaction
from which such director derives an improper personal benefit. This provision of the amended and restated certificate of incorporation will limit
the  remedies  available  to  a  stockholder  who  is  dissatisfied  with  a  decision  of  the  board  of  directors  protected  by  this  provision,  and  such
stockholder’s only remedy in that circumstance may be to bring a suit to prevent the action of the board. In many situations, this remedy may not
be effective, as for example when stockholders are not aware of a transaction or an event prior to board action in respect of such transaction or
event. In these cases, the stockholders and the corporation could be injured by the board’s decision and have no effective remedy.

•

Permitting the removal of directors only for cause by a vote of the holders of a majority of the outstanding shares of stock entitled to vote in an
election of directors.

2

•

Permitting  the  board  of  directors,  in  evaluating  any  takeover  offer,  to  consider  all  relevant  factors,  including  the  potential  economic  and  social
impact of the offer on our stockholders, employees, customers, creditors, the communities in which the Company operates and any other factors
the  directors  consider  pertinent.  Once  the  board,  in  exercising  its  business  judgment,  has  determined  that  a  proposed  action  is  not  in  the  best
interests of the Company, it has no duty to remove any barriers to the success of the action, including a shareholder rights plan.

Section 203 of the Delaware General Corporation Law

The Company is subject to Section 203 (“Section 203”) of the DGCL, which, subject to certain exceptions, prohibits a Delaware corporation from engaging
in  any  business  combinations  with  any  interested  stockholder  for  a  period  of  three  years  following  the  date  that  such  stockholder  became  an  interested
stockholder, unless (i) before such date the board of directors of the corporation approved either the business combination or the transaction that resulted in
the  stockholder  becoming  an  interested  stockholder,  (ii)  upon  consummation  of  the  transaction  that  resulted  in  the  stockholder  becoming  an  interested
stockholder,  the  interested  stockholder  owned  at  least  85%  of  the  voting  stock  of  the  corporation  outstanding  at  the  time  the  transaction  commenced,
excluding for purposes of determining the number of shares outstanding those shares owned (x) by persons who are directors and also officers and (y) by
employee  stock  plans  in  which  employee  participants  do  not  have  the  right  to  determine  confidentially  whether  shares  held  subject  to  the  plan  will  be
tendered in a tender or exchange offer, or (iii) on or after such date the business combination is approved by the board of directors and authorized at an
annual or special meeting of stockholders, and not by written consent, by the affirmative vote of at least 66 2/3% of the outstanding voting stock which is
not owned by the interested stockholder.

Section 203 defines business combination to include (i) any merger or consolidation involving the corporation and the interested stockholder, (ii) any sale,
lease,  exchange,  mortgage,  transfer,  pledge  or  other  disposition  involving  the  interested  stockholder  of  10%  or  more  of  assets  of  the  corporation,
(iii) subject to certain exceptions, any transaction that results in the issuance or transfer by the corporation of any stock of the corporation to the interested
stockholder, (iv) any transaction involving the corporation that has the effect of increasing the proportionate share of the stock of any class or series of the
corporation  beneficially  owned  by  the  interested  stockholder  or  (v)  the  receipt  by  the  interested  stockholder  of  the  benefit  of  any  loans,  advances,
guarantees,  pledges  or  other  financial  benefits  provided  by  or  through  the  corporation.  In  general,  Section  203  defines  an  interested  stockholder  as  any
entity or person beneficially owning 15% or more of the outstanding voting stock of the corporation and any entity or person affiliated with or controlling
or controlled by such an entity or person.

Section 203 may delay, prevent or make more difficult certain unsolicited acquisitions, tender offers or changes of control of the Company and also may
have the effect of preventing changes in our management. It is possible that these provisions could make it more difficult to accomplish transactions which
our stockholders may otherwise deem to be in their best interest.

3

FIRSTCASH HOLDINGS, INC.
SUBSIDIARIES

EXHIBIT 21.1

Subsidiary Name
FirstCash, Inc.
First Cash, Inc.
Famous Pawn, Inc.
FCFS OK, Inc.
FCFS MO, Inc.
FCFS AL, Inc.
FCFS IN, Inc.
FCFS SC, Inc.
FCFS NC, Inc.
FCFS OH, Inc.
Frontier Merger Sub, LLC
Pawn TX, Inc.
FCFS KY, Inc.
LTS, Incorporated
Mister Money RM, Inc.
FCFS CO, Inc.
FC International, LLC
FCFS Global, B.V.
First Cash, S.A. de C.V.
AFF Latam, S.A. de C.V.
Empenos Mexicanos, S.A. de C.V.
Soluciones Prima, S.A. de C.V.
Comercializadora Maxi, S.A.
Maxi Prenda Guatemala, S.A.
Soluciones Administrativas de Guatemala, S.A.
Soluciones Prima Guatemala, S.A.
Maxi Realice Guatemala S.A.
First Cash SV, Limitada de C.V.
Almacenaje PRO., Ltda de C.V.
First Cash Colombia, S.A.S.
Maxi Prenda Honduras, S.A. de C.V.

Country/State of Formation
Delaware
Nevada
Maryland
Oklahoma
Missouri
Alabama
Indiana
South Carolina
North Carolina
Ohio
Texas
Texas
Kentucky
Colorado
Colorado
Colorado
Delaware
Netherlands
Mexico
Mexico
Mexico
Mexico
Guatemala
Guatemala
Guatemala
Guatemala
Guatemala
El Salvador
El Salvador
Colombia
Honduras

Percentage
Owned
By Registrant
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%

Subsidiary Name
FCFS TN, Inc.
Cash America East, Inc.
Cash America Holding, Inc.
Cash America Management L.P.
Cash America of Mexico, Inc.
Cash America Pawn L.P.
Cash America West, Inc.
Cash America, Inc.
Cash America, Inc. of Alaska
Cash America, Inc. of Illinois
Cash America, Inc. of Louisiana
Cash America, Inc. of North Carolina
Cash America of Missouri, Inc.
Creazione Estilo, S.A. de C.V. (in liquidation)
Georgia Cash America, Inc.
Mr. Payroll Corporation
Ohio Neighborhood Finance, Inc.
Ohio Neighborhood Credit Solutions, LLC
American First Finance, LLC
Omni Nearshore Limited, LLC

FIRSTCASH HOLDINGS, INC.
SUBSIDIARIES
(CONTINUED)

Percentage
Owned
By Registrant
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%

Country/State of Formation
Tennessee
Florida
Delaware
Delaware
Delaware
Delaware
Nevada
Delaware
Alaska
Illinois
Delaware
North Carolina
Missouri
Mexico
Georgia
Delaware
Delaware
Delaware
Delaware
Jamaica

2

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

We consent to the incorporation by reference in Registration Statements Nos. 333-71077, 333-106878 and 333-267274 on Form S-3, and Nos. 333-73391,
333-106880,  333-106881,  333-132665,  333-181837,  333-214452,  and  333-234350  on  Form  S-8  of  our  reports,  dated  February  6,  2023,  relating  to  the
consolidated financial statements of FirstCash Holdings, Inc. as of December 31, 2022 and 2021, and for the three years ended December 31, 2022, and to
the  effectiveness  of  internal  control  over  financial  reporting  as  of  December  31,  2022,  appearing  in  this  Annual  Report  on  Form  10-K  of  FirstCash
Holdings, Inc.

EXHIBIT 23.1

/s/ RSM US LLP

Dallas, Texas
February 6, 2023

CERTIFICATION PURSUANT TO EXCHANGE ACT SECTION 13(a)-14(a)/15d-14(a),
AS ADOPTED PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT

I, Rick L. Wessel, certify that:

1.

I have reviewed this Annual Report on Form 10-K of FirstCash Holdings, Inc. (the “Registrant”);

EXHIBIT 31.1

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the
statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this
report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the

financial condition, results of operations and cash flows of the Registrant as of, and for, the periods presented in this report;

4. The Registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in
Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-
15(f)) for the Registrant and have:

a. Designed  such  disclosure  controls  and  procedures,  or  caused  such  disclosure  controls  and  procedures  to  be  designed  under  our
supervision, to ensure that material information relating to the Registrant, including its consolidated subsidiaries, is made known to us by
others within those entities, particularly during the period in which this report is being prepared;

b. Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our
supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for
external purposes in accordance with generally accepted accounting principles;

c. Evaluated the effectiveness of the Registrant's disclosure controls and procedures and presented in this report our conclusions about the
effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d. Disclosed in this report any change in the Registrant's internal control over financial reporting that occurred during the Registrant's most
recent fiscal quarter (the Registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably
likely to materially affect, the Registrant's internal control over financial reporting; and

5. The Registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to

the Registrant's auditors and the audit committee of the Registrant's board of directors (or persons performing the equivalent functions):

a. All  significant  deficiencies  and  material  weaknesses  in  the  design  or  operation  of  internal  control  over  financial  reporting  which  are

reasonably likely to adversely affect the Registrant's ability to record, process, summarize and report financial information; and  

b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the Registrant's internal

control over financial reporting.

Date:  February 6, 2023

/s/ Rick L. Wessel
Rick L. Wessel
Chief Executive Officer

CERTIFICATION PURSUANT TO EXCHANGE ACT SECTION 13(a)-14(a)/15d-14(a),
AS ADOPTED PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT

I, R. Douglas Orr, certify that:  

1.

I have reviewed this Annual Report on Form 10-K of FirstCash Holdings, Inc. (the “Registrant”);

EXHIBIT 31.2

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the
statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this
report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the

financial condition, results of operations and cash flows of the Registrant as of, and for, the periods presented in this report;

4. The Registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in
Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-
15(f)) for the Registrant and have:

a. Designed  such  disclosure  controls  and  procedures,  or  caused  such  disclosure  controls  and  procedures  to  be  designed  under  our
supervision, to ensure that material information relating to the Registrant, including its consolidated subsidiaries, is made known to us by
others within those entities, particularly during the period in which this report is being prepared;

b. Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our
supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for
external purposes in accordance with generally accepted accounting principles;

c. Evaluated the effectiveness of the Registrant's disclosure controls and procedures and presented in this report our conclusions about the
effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d. Disclosed in this report any change in the Registrant's internal control over financial reporting that occurred during the Registrant's most
recent fiscal quarter (the Registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably
likely to materially affect, the Registrant's internal control over financial reporting; and

5. The Registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to

the Registrant's auditors and the audit committee of the Registrant's board of directors (or persons performing the equivalent functions):

a. All  significant  deficiencies  and  material  weaknesses  in  the  design  or  operation  of  internal  control  over  financial  reporting  which  are

reasonably likely to adversely affect the Registrant's ability to record, process, summarize and report financial information; and  

b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the Registrant's internal

control over financial reporting.

Date:  February 6, 2023

/s/ R. Douglas Orr
R. Douglas Orr
Chief Financial Officer

       
CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO SECTION 906
OF THE SARBANES-OXLEY ACT OF 2002

EXHIBIT 32.1

In connection with the Annual Report of FirstCash Holdings, Inc. (the “Company”) on Form 10-K for the year ended December 31, 2022, as filed with the
Securities and Exchange Commission on the date hereof (the “Report”), I, Rick L. Wessel, Chief Executive Officer of the Company, certify, pursuant to 18
U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that to my knowledge:

1. The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Act of 1934, as amended; and

2. The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date:  February 6, 2023

/s/ Rick L. Wessel
Rick L. Wessel
Chief Executive Officer

CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO SECTION 906
OF THE SARBANES-OXLEY ACT OF 2002

EXHIBIT 32.2

In connection with the Annual Report of FirstCash Holdings, Inc. (the “Company”) on Form 10-K for the year ended December 31, 2022, as filed with the
Securities and Exchange Commission on the date hereof (the “Report”), I, R. Douglas Orr, Chief Financial Officer of the Company, certify, pursuant to 18
U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that to my knowledge:

1. The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Act of 1934, as amended; and

2. The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date:  February 6, 2023

/s/ R. Douglas Orr
R. Douglas Orr
Chief Financial Officer