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Fuller, Smith & Turner

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FY2020 Annual Report · Fuller, Smith & Turner
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A 
T R A N S F O R M AT I O N A L 
Y E A R
Annual Report and Accounts 2020  
Fuller, Smith & Turner P.L.C.

 
 
 
 
 
 
 
 
 
 
A   Y E A R   O F   T R A N S F O R M AT I O N

“It has been a transformational year. The sale of the 
Fuller’s Beer Business to Asahi for an enterprise value of 
£250 million completed in April 2019 – an exciting move, 
full of opportunity, that enables us to reach new heights 
as a premium pubs and hotels business.”

— Simon Emeny, Chief Executive

A N D   T H E R E   H A S   B E E N   A   L O T   
O F   O T H E R   T R A N S F O R M AT I O N 
W I T H I N   T H E   B U S I N E S S . . .

We have been focused on transforming our customers’ 
experience (page 09), how we manage our portfolio  
(page 12), the way we use digital (page 16), and how we 
develop our people (page 19) – all part of building for 
our long-term future.

Overview
Highlights and Contents

Financial and Operational Indicators
 – Revenue and other income from continuing operations up 3% 

to £333.0 million (2019: £324.7 million)

 – Pre IFRS 16 profit before tax for total Group operations of 

£174.5 million (2019: £26.1 million). Statutory profit before tax 
for total Group operations of £166.2 million

 – Basic earnings per share pre IFRS 16 for total Group operations 

of 305.86p (2019: 35.12p)

 – Good performance from Managed Pubs and Hotels pre coronavirus 
with like for like sales1 growth of 2.3% for the 49 weeks to 7 March 
2020 (2019: +4.9%) – ahead of the industry average

 – Like for like growth in all areas of the business – drinks sales up 1.7%, 
food sales up 1.9% and accommodation sales up 5.9% for the 49 
weeks to 7 March 2020

 – Steady performance from Tenanted Inns – like for like profits2 

declined 3% (2019: +1%) in a tough trading environment 

 – Net debt pre IFRS 16 reduced by £66.3 million to £178.9 million 

at year end

 – Strong returns to shareholders during the year, equating to £1.33 per 

‘A’ ordinary share3

 – £162.4 million profit from the sale of the Fuller’s Beer Business
 – Impact of coronavirus on 2019/20 trading is estimated in excess 

of £10 million

 – Entire pubs and hotels portfolio closed post government coronavirus 
directive from 20 March 2020 – phased reopening started 4 July 
with 163 Managed Pubs and Hotels and almost all Tenanted Inns open 
as of today. 

>>  For full details of the impact of coronavirus and our plans for the 

future, please see page 6.

Key Metrics 

Post IFRS 167
 2019/20 
£m

Pre IFRS 16 
2019/20
 £m

2018/19
£m

Change 
Pre IFRS 16 

Revenue and other income

333.0

333.0

324.7

+3%

Profit after income tax 

Net debt
EBITDA4

Adjusted profit before 
income tax5

Separately disclosed items 
before income tax

Profit before income tax 

Adjusted earnings 
per share6
Basic earnings per share3

161.9

291.8

54.4

168.6

178.9

44.0

19.5

+765%

245.2

59.5

n/a

-26%

18.0

19.7

33.1

-40%

(14.8)

166.2

(8.2)

174.5

(10.1)

n/a

26.1

+569%

21.41p

23.95p

48.40p

-51%

293.70p 305.86p

35.12p

+771%

Overview
02  Chairman’s Statement
04  At a Glance

Strategic Report
06  Our Response to Coronavirus
08  Chief Executive’s Review
26  Our Strategy
28  Financial Review
32  Principal Risks and Uncertainties
35  Section 172 Statement 
36  Corporate Social Responsibility
41  Non-Financial Information Statement

Governance
42  Board of Directors
44  Directors’ Report
47  Directors’ Statements
48  Corporate Governance Report
53  Audit Committee Report
58  Directors’ Remuneration Report

Financial Statements
81 

 Independent Auditor’s Report to the 
Members of Fuller, Smith & Turner P.L.C.

89  Group Income Statement
91 

 Group Statement of Comprehensive 
Income
 Group Balance Sheets

 Group Statements of Changes in Equity

92 
93  Company Balance Sheet
94 
95  Company Statement of Changes in Equity 
96 
97  Company Cash Flow Statement
98  Notes to the Financial Statements

 Group Cash Flow Statements

Additional Information
159  Directors and Advisors
159  Shareholder Information
160  Glossary
161  Five Years’ Progress

1  Managed Pubs and Hotels like for like sales excludes The Stable.
2  Operating profit before separately disclosed items and head office costs.
3  Per 40p ‘A’ or ‘C’ ordinary share. 
4  Earnings before separately disclosed items, interest, tax, depreciation and amortisation from 

continuing operations.

5  Adjusted profit is the profit before tax and separately disclosed items from continuing operations.
6  Calculated using adjusted profit after tax for continuing operations and the same weighted average number 

of shares as for the basic earnings per share using 40p ‘A’ or ‘C’ ordinary share.

7  IFRS 16 Leases replaces IAS 17.

01

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C.  
Chairman’s Statement

Michael Turner, Chairman 

“Fuller’s is a Company 
with time on its side and 
our long-term vision has 
never been more relevant. 
Your Company is in a 
position of strength as 
we exit lockdown.”

The last financial year has been truly 
transformational for Fuller’s – in more ways 
than we could have imagined. It started with 
the sale of the Fuller’s Beer Business to Asahi 
Europe Limited for the enterprise value of 
£250 million and culminated with the entire 
estate temporarily closed to our customers 
and the whole country in a state of lockdown. 
Against this backdrop, your Company 
delivered a solid performance and is well-
prepared as we start to reopen our premium 
pubs and hotels.

As a focused pubs and hotels business, we 
have had a good year delivering £333 million 
in revenue and other income and £19.7 million 
of adjusted profit before tax1. This includes 
the detrimental impact of the closure of the 
business during the last month of trading. 
Prior to the closure of the business, the year 
to date financial performance was in line with 
the Board’s expectations and the final quarter 
was delivering positive results and strong 
progress. Profit before tax2 was £174.5 million 
including the profit on the sale of the Fuller’s 
Beer Business.

1  Profit before tax before separately disclosed items 

and IFRS 16 for continuing operations.

2  Profit before tax for total Group, pre IFRS 16.

On a like for like basis, our pubs again 
outperformed the industry with sales rising 
by 2.3% to 7 March 2020, when we started 
to see significant financial impact as our 
customers stayed at home due to the 
coronavirus outbreak.

Our Balance Sheet remains strong at the 
reporting date, supported by a predominately 
freehold estate and significant levels of 
liquidity. This has been achieved by successive 
generations of management, who have stuck 
to their long-term focus and have built the 
foundations of the business patiently and 
carefully to withstand financial shocks, 
however they are caused. This position has 
been enhanced by the Company being 
assessed as Investment Grade by our lenders, 
which has enabled us to access the Bank of 
England’s Covid Corporate Financing Facility, 
under which we have issued £100 million of 
commercial paper to free up capacity in the 
Company’s revolving credit facilities. We have 
also agreed amendments to our lending 
covenants in light of the coronavirus pandemic.

The acquisition of Cotswold Inns & Hotels 
in October 2019 added 201 bedrooms to our 
estate, taking us above the 1,000 mark for the 

02

OverviewAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Return to shareholders

£69m

Basic earnings per share

293.70p

Dividend
As previously disclosed, we have taken 
the decision not to propose a final dividend 
in light of the temporary closure of the estate. 
However, during the year the Company has 
returned £69 million to shareholders – the 
equivalent of £1.25 per ‘A’ ordinary share – 
in relation to the sale of the Fuller’s Beer 
Business as well as paying an interim dividend 
of 7.80p per ‘A’ and ‘C’ ordinary share and 
0.78p per ‘B’ ordinary share.

This is the first time in over 70 years that 
there has been a reduction in total dividend – 
although the monies returned to shareholders 
during the year are the highest they have 
ever been. These are extraordinary and 
unprecedented times and the Board felt it was 
prudent not to propose a final dividend. I thank 
all our shareholders for their understanding in 
these difficult circumstances and look forward 
to our normal progressive dividend policy 
returning in due course.

Michael Turner
Chairman
30 July 2020

first time. These seven stunning country sites 
are a wonderful fit with our existing pubs and 
hotels, and we will be able to learn from 
their expertise in large scale weddings and 
corporate events. 

Our Tenanted Inns have not had an easy year, 
trading against a very strong prior year that 
was bolstered by the World Cup and amazing 
summer weather. We have a new leader in this 
part of the business, Iain Rippon, and the 
expertise he brings from his previous roles in 
the leased and tenanted sector are already 
making a real difference. 

During the year, Richard Fuller – who has been 
a member of the Fuller’s team for over 35 years 
– stepped down from his role as Corporate 
Affairs Director but remains on the Main 
Board in a Non-Executive capacity. I would like 
to thank him for his contribution, in particular 
his extremely successful 17 years as Sales 
Director, and I look forward to continuing to 
work closely with Richard in the future. 
We were also delighted to welcome Robin 
Rowland to our Board. Robin is a hospitality 
industry legend and I cannot think of a time 
when his experience, energy and vision will be 
more appropriate and appreciated. As reported 
at the half year, Jonathon Swaine and Peter 
Swinburn stepped down and we welcomed Fred 
Turner to the Main Board as Retail Director. 
We were very pleased when Adam Councell 
joined us as Finance Director in August.

Throughout the recent crisis, Simon Emeny 
and his Executive Team have shown incredible 
leadership – not just for Fuller’s, but in 
promoting the case for government support 
across the industry. I would also like to pay 
tribute to the 5,000 team members across 
the business, and to all our Tenants, who have 
shown great understanding in these difficult 
times. I am proud to be your Chairman and I 
thank you all for your support.

Fuller’s celebrates 175 years this year. While it 
may not feel like a time for celebrations today, 
we have survived global recessions, world wars, 
the devastating Spanish Flu epidemic and all 
manner of unexpected events during our 
history. Fuller’s is a company with time on its 
side and our long-term vision has never been 
more relevant. Your Company is in a position 
of strength as we exit lockdown.

03

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. At a Glance

A   F O C U S E D ,   
P R E M I U M   P U B S   
A N D   H O T E L S   
B U S I N E S S

VISION
We create exceptional experiences full of style and spirit 
– characterful pubs and hotels where everyone feels they 
belong and where people leave happier than when 
they arrived.

VALUES

Doing things the right way
 – Deep pride and genuine enjoyment 

for the business we’re in

 – Integrity, quality, care and attention 

to detail in everything we do
 – Total dedication and passion for 

everything we do

 – Doing the right thing, not just doing 

things in the right way

 – Bringing a positive “can do” attitude 
to any challenge, always going above 
and beyond for our customers.

Being part of the family
 – A family business, in the broadest sense
 – Bringing a family ethos and feeling to how 
we work – one team pulling together, 
in each pub and hotel, and also together 
across Fuller’s

 – A warm sense of belonging – everyone 

together, including our customers
 – Where every member of the family 

is valued for bringing something special
 – Looking out for each other, in a warm 

environment built on trust and 
empowerment

 – Supporting and respecting each other… 

and challenging when needed

 – Taking the long-term view, not always 

about short-term gain.

Celebrating individuality
 – Nurturing the individuality, spirit and 
unique character of each person, pub 
and bedroom, because that’s what makes 
us special

 – Believing that it’s the individuals who 

create a great experience… and make that 
experience come alive

 – Embracing the freedom of thought, 

creativity and diverse personalities that 
make us who we are

 – Where everyone can be who they 
are… and make a real difference. 

Always asking what’s next?
 – Always asking “what’s next?”… for our 
people, for our customers, for our pubs 
and hotels

 – A restless passion to continuously improve, 

experiment and make things better
 – Encouraging new ideas and creativity 

in our people

 – Outward looking, in touch with our 

market and customers

 – Always changing for the better, but 
never changing for change’s sake
 – Embracing the best from our past, 
thinking creatively about our future.

04

OverviewAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. OUR LOCATIONS

96 

Managed

14 

Tenanted

Bel & The Dragon

6

Fuller’s Managed Pubs, Hotels and Tenanted Inns

379 

Cotswold Inns & Hotels

7

MANAGED PUBS
AND TENANTED
HOUSES
(%) 

GROUP 
OPERATING PROFIT
BY DIVISION 
(£m)

ANALYSIS 
OF MANAGED 
REVENUE 
(%)

Fuller’s Managed Pubs and Hotels within 
the M25 

Fuller’s Tenanted Inns within the M25 

Fuller’s Managed Pubs and Hotels 
outside the M25 

32%

12%

23%

Fuller’s Tenanted Inns outside the M25 

 33%

Fuller’s Tenanted Inns 

£11.8m 

Fuller’s Managed Pubs and Hotels 

£29.5m 

Food 

Drink 

Accommodation 

32%

60%

8%

Room bookings in our Managed Pubs 
and Hotels

Cauliflowers used for Sunday 
roasts during the year

Employees working in our Managed Pubs 
and Hotels 

245,300 

103,000 

4,957

05

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Our Response to Coronavirus

A   T H R E E   S TA G E   P L A N   F O R   R E O P E N I N G

Our three stage plan 
We are undertaking a three stage plan 
for reopening. 

Stage one, to the end of July, saw us take a 
measured approach to reopening the estate 
and we began by opening 27 sites on 4 July. 
At the end of July we had 75% of our Managed 
Pubs and Hotels – a total of 163 sites – 
open, as well as almost all our Tenanted Inns. 
We continue to keep some of our support 
centre team on furlough, and use the flexible 
furlough scheme where appropriate to help 
reduce our cash burn. 

Stage two will run from August to October. 
We will monitor and evaluate consumer 
behaviour and use these learnings as we 
continue to open up the rest of the estate, 
keeping a close eye on footfall figures in those 
areas where trade is dominated by local offices. 
Our focus will be on maximising revenues while 
keeping costs in check and we will start to 
reintroduce rent to our Tenants on a tapered 
basis. We look forward to an additional boost 
to trade in August from The Chancellor’s Eat 
Out to Help Out voucher scheme.

Stage three will take us from November to 
March. The estate will be fully open, we will 
start refinancing discussions and restart our 
capex programme in the new calendar year.

The road to recovery has just started as we issue 
this Annual Report – and it is too early to draw 
serious conclusions on longer term trading – 
but with our long-term focus, robust plans in 
place, and the commitment and dedication of 
our first-class team of people, we will recover. 
We will achieve our goal to exit this crisis in the 
strongest possible position.

“ We will achieve our 
goal to exit this crisis 
in the strongest 
possible position.”

The impact of the coronavirus pandemic 
started in early March – as consumers started 
to fear for their health and offices started to 
encourage their employees to work from 
home. By the middle of March, the impact was 
severe – particularly in our City and West End 
sites – and we started to close pubs from the 
week of 16 March 2020. On 20 March 2020, 
following clear instructions from the Prime 
Minister, we temporarily closed the doors on 
all of our sites.

The initial response
On the closure of our pubs, we immediately 
guaranteed all of our employees’ wages for 
the next two weeks, while we awaited the 
Government’s response. The Coronavirus 
Job Retention Scheme (“CJRS”) provided 
welcome support and we furloughed 99% of 
eligible employees, retaining a skeleton staff 
to run essential support functions.

We also took a decision to suspend commercial 
rent for our Tenants from 15 March 2020. 
This move was widely welcomed by our Tenants 
and beyond. From the very start, we had an 
ambition to emerge from this crisis in the 
strongest possible position, and we applied the 
same ethos to our Tenants. We wanted them 
to emerge in a healthy financial position to 
seize the opportunity to get their pubs back 
up and running.

Decisive action to protect cash
On the financial front we started negotiations 
with our banks, took the decision not to 
propose a final dividend and our Board and 
Executive Team took a temporary pay cut of 
25% and 20% respectively. All non-essential 
spending was suspended.

We were pleased to be assessed as Investment 
Grade by our lenders, which allowed us to 
access the Bank of England Covid Corporate 
Financing Facility, under which we issued 
£100 million of commercial paper to free up 
capacity in the Company’s revolving credit 
facilities. We have also agreed amendments to 
our lending covenants subsequent to year end.

The impact of the coronavirus outbreak on 
our 2019/20 results is estimated in excess 
of £10 million and our cash burn was around 
£4-5 million per month when all our pubs were 
closed. Our estate is well-invested, which has 
helped to ensure that we do not incur 
expensive repair bills as we reopen.

A people first approach
In line with our culture, our people have been 
front and centre. Regular video updates from the 
Chief Executive, access to a suite of bite-sized 
online learning and regular contact with their 
peers helped to keep us in close contact with our 
teams while our pubs were closed – and keep 
them motivated.

As we move forwards, we are working hard to 
ensure that we give both our teams and our 
customers the confidence to return and 
embrace our pubs. For our team members, we 
are focusing on ensuring they can travel safely, 
have the tools to give them the confidence that 
they are safe in the workplace and can keep our 
customers safe, and ensure we have any PPE 
that they require.

All our sites have been risk assessed, are using 
signage to maintain one way systems and social 
distancing, have intensive cleaning regimes 
implemented and our teams have received 
additional training to reduce the chance of 
coronavirus being an uninvited guest in our pubs 
and hotels. We surveyed both our teams and our 
customers to identify areas of key importance 
and we are grateful for the Government’s VAT 
cut and the Eat Out to Help Out scheme. 
We also have plans in place to deal with local 
lockdowns, should they occur. It’s going to be 
a long journey – but we’ve got the right team, 
venues and ethos to make it to the end.

06

Strategic ReportAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. 07

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Chief Executive’s Review

T R A N S F O R M I N G . . .

Simon Emeny, Chief Executive 

“While our long-term 
goals remain the same, 
our objectives in the short 
and medium term have 
had to adjust to the 
current unprecedented 
trading environment.”

When we released our interim statement in 
December 2019, we were on track to finish 
the financial year in a good position having 
received the proceeds from the sale of the 
Fuller’s Beer Business and with a clear 
future path laid out before us. It had been 
a transformational year for Fuller’s – but we 
would never have anticipated that we would 
end it in March with the whole hospitality 
industry in a state of closure and with no 
income stream. 

We have to deal with the spectre of coronavirus 
before we can move on to review the rest of the 
year. The impact on our pubs was severe and 
started in the second week of March. There was 
a marked shift in consumer behaviour, and we 
took the decision to close the most affected pubs 
during the week commencing 16 March 2020, 
guaranteeing all wages for at least the ensuing 
fortnight. On Friday 20 March 2020 we, along 
with the rest of the hospitality industry, were 
instructed to close our estate completely by the 
Prime Minister – which we duly did.

I would like to thank the Government 
for the speed with which it provided support 
for furloughed employees and the subsequent 
additional measures such as the VAT reduction. 
We took an early decision to cancel commercial 
rent for our Tenants and we implemented a 
strategy that focused on being fair to all, be they 
team members, Tenants, customers or suppliers, 
and we engaged with all our stakeholders. 

Among our initial actions, we furloughed 
99% of our eligible team members, our Main 
Board and Executive Team volunteered to 
take temporary pay cuts of 25% and 20% 

respectively, and we engaged with our banks to 
ensure their continued support in maintaining 
our high level of liquidity should the enforced 
closure be in place for several months. We also 
took the decision not to propose a full year 
dividend, to further preserve our cash reserves. 
Since then, we have renegotiated our financial 
arrangements and worked on a plan that 
ensured we started to reopen in the strongest 
possible position, with our teams ready and 
raring to go. 

Against this backdrop, it is easy to forget that 
the financial year started in April 2019 with 
the sale of the Fuller’s Beer Business to 
Asahi Europe Ltd for an enterprise value of 
£250 million, followed in October 2019 by the 
acquisition of Cotswold Inns & Hotels – seven 
stunning hotels in the heart of the Cotswolds – 
from existing bank facilities. The decision to sell 
the Fuller’s Beer Business at this time has proved 
fortuitous and ensured we were in a strong 
position, with substantial liquidity headroom, 
when the coronavirus pandemic struck. We also 
made a voluntary £24 million contribution to the 
defined benefit pension scheme in the second 
half of the year, reducing our pension deficit to 
just £4.7 million at the year end.

08

Strategic ReportAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. E N R I C H I N G 
. . .   O U R   C U S T O M E R S ’   E X P E R I E N C E

Ensuring “Every Customer Leaves Happy” is what 
sets us apart. Whether it’s a chef’s signature dish, 
one-off brews or a calendar of big moments and 
customer engagement, we will never stop striving 
to make any visit to a Fuller’s pub a truly 
memorable one. 

(Like these Philadelphia Eagles fans 
at The Admiralty)

22,500

The number of lights on The Churchill Arms at Christmas and the number  
of people who watched the switch on through social media

09

Enriching... Our Customers’ Experience

M E N U S   F O R   A L L   L I F E S T Y L E S

A N D   TA S T E B U D S !

During the year, we have also continued to focus on delivering a 
wide range of healthier options such as exciting and vibrant low 
and no-alcohol drinks and additions to our range of vegetarian 
and vegan dishes. The Sunday roasts holds its position of favour 
too though, with sales up 4.8%.

10

Enriching... Our Customers’ Experience

. . .   A N D   E V E N   M O R E   D R I N K S   
T O   C H O O S E   F R O M

We love making our customers feel special and bespoke 
brews, only available in Fuller’s pubs, is a great way to do that. 
The customers obviously love it too – we sold over 15,000 pints 
every week of Camden Off Menu IPA. There are more 
to come with an exclusive on-trade launch of 
Beavertown’s Nanobot. 

11

S A F E G U A R D I N G 
. . .   O U R   P O R T F O L I O

Our pub estate comprises many of the most 
iconic sites in the South of England 
and we continue to invest in maintaining 
the quality and premium nature of this 
predominately freehold estate. 

Freeholds in our estate by book value 

91%

12

Safeguarding... Our Portfolio

I N V E S T I N G . . .   T H R O U G H

T R A N S F O R M AT I O N A L 
R E F U R B I S H M E N T S

1,028 bedrooms in our Managed Pubs and Hotels 

We have been steadily growing our bedroom stock over the years 
and this year we increased our bedroom numbers by over 25%. 
Like everything at Fuller’s, each one has its own individuality 
and those little touches that help our customers relax and 
enjoy their home from home. 

13

Safeguarding... Our Portfolio 

T H E   A C Q U I S I T I O N   O F   
C O T S W O L D   I N N S   &   H O T E L S

+201 bedrooms

In October 2019, we were delighted to acquire Cotswold Inns & Hotels – 
seven stunning venues in the Cotswolds, each individual, but all offering 
exceptional levels of food, accommodation and hospitality. Roaring fires in 
the winter and lush gardens and outside space in the summer. Perfect. 

14

Safeguarding... Our Portfolio

AT T R A C T I N G . . .   A   W H O L E   
N E W   C U S T O M E R   B A S E

Weddings are part of the heart and soul of the Cotswold Inns & 
Hotels business – and what bride wouldn’t want a special day in a 
truly special venue. In an average year, The Bay Tree alone often 
plays host to over 100 happy couples. Here comes the bride! 

15

I M P R O V I N G 
. . .   H O W   W E   U S E   D I G I TA L

At Fuller’s we have a very clear goal 
to ensure that all digital activity 
drives increased footfall, frequency 
of visit or spend per head.

Customers on our single customer view database 

1.1 million

16

Improving... How We Use Digital

“ I   c a n   n o w   r e a d  
t h e   m e n u   c o m p l e t e l y  
i n d e p e n d e n t l y ”

B E I N G   A C C E S S I B L E   
T O   E V E R YO N E

In another addition to the role digital communication plays in 
our business, we launched Good Food Talks in early September. 
This is an app-based talking menu service aimed at allowing 
anyone with a visual impairment or dyslexia to independently 
browse and order from the menu. It has been very well received 
and was used over 7,500 times in the first six months.

17

 
 
Improving... How We Use Digital

E V E N   S H A K E S P E A R E

( I N   T H E   G A R D E N )

78% purchased their tickets online

This year’s Shakespeare in the Garden saw 32 pub gardens play host to 
Romeo & Juliet and The Merry Wives of Windsor. This year included 
free shows for our charity partners. An audience of 6,258 came to 
see the show and many in the audience purchased their tickets online. 
The perfect blend of modern technology with a classic piece 
of theatre written over 400 years ago. 

18

B U I L D I N G 
. . .   C A R E E R S   A N D   O P P O R T U N I T I E S

Our people are the key to delivering the 
exceptional experience our customers expect and 
we take great pride in supporting and developing 
them through their Fuller’s journey.

Apprentices recruited 
during the year 

120

19

Building... Careers and Opportunities

T H R O U G H   P R O G R E S S I O N , 
T R A N S I T I O N

. . .   O R   L E A D E R S H I P   T R A I N I N G

6,595 

Number of training courses undertaken in our 
Managed Pubs and Hotels either online, in situ 
or at a class during 2019

20

The sale gave us an opportunity to build on 
the most profitable elements of our business 
– our premium pubs and hotels. With this 
focus, we restructured our Executive Team, 
honed our vision and strategy, and invested in 
Pier House, an outstanding new home for our 
support team in our Chiswick heartland on the 
banks of the River Thames at Strand-on-the-
Green. We also took the decision to impair the 
goodwill recognised on the acquisition of The 
Stable Pizza & Cider business, which we 
subsequently sold to Three Joes. 

Both Bel & The Dragon and Cotswold 
Inns & Hotels have now been fully integrated, 
reducing head office costs across the business, 
and in April 2020 we completed the Transitional 
Services Agreement (“TSA”) with Asahi. 
The Enterprise Resource Planning (“ERP”) 
system was bedded in, we had replaced some 
old legacy IT systems with a cloud-based 
solution and all pub General Managers and 
support centre team workers had been migrated 
to Office 365. We also started the process of 
identifying a new finance system, suitable for a 
focused premium pubs and hotels business. 

At the beginning of March 2020, we were 
trading in line with expectations and had just 
opened two fantastic new freehold sites. 
In Christchurch, Dorset, we completed the 
£2 million transformational refurbishment 
of The Bear of Burton, and we opened The 
Windjammer – a stunning new site over two 
floors with views across the river, overlooking 
the Thames Barrier in Royal Docks.

Our capital refurbishment programme was on 
track, with new schemes at a number of pubs 
including The Mayfly on the River Test near 
Stockbridge, and we were on site at The White 
Horse in Wembley, where we were due to open 
in June for the Euro 2020 championships. 
We were about to go on site at The Coach & 
Horses in Soho and The Trinity in Borough. 
Finally, we had also just sold the freehold of 
The Castle in North Acton for £10.3 million to 
the company redeveloping this whole area, but 
with a licence to continue to operate it for the 
next 12 months.

In summary, the business was in great shape 
and perfectly poised to start the new financial 
year with all elements primed and ready to go.

While our long-term goals remain the same, our 
objectives in the short and medium term have 
had to adjust to the current trading environment. 
Our immediate priority is to minimise our cash 
burn, while steadily building trade, as we reopen 
our estate. In the medium term, we are learning 

“ We are proud to be 175 years old this year 
and with our balanced and well-invested estate, 
prudent approach to finance and amazing team 
of dedicated people, we will still be here for 
generations to come.”

– Simon Emeny, Chief Executive

. . .   T H R O U G H   T H E   D E L I V E R Y  
O F   O U R   S T R AT E G Y
Happy Teams, serving Happy Customers

1.  To deliver a distinctive 
customer experience 
across the whole 
Fuller’s estate

3.  To build a leaner cost 
base by investing and  
improving processes

2.  To grow by carefully 
targeted acquisitions 
and developments 
that enhance our 
premium business

4.  Supporting these 
objectives by 
recruiting, developing 
and investing in the 
best people

>> Learn more on pages 26 and 27.

21

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Chief Executive’s Review
Continued

from the earlier openings and monitoring 
footfall in those areas where pubs are still closed 
– especially Central London and the City. 
In addition, we have accelerated a number of 
digital initiatives such as order and pay at table 
and using wifi logins as a way of capturing data in 
support of the NHS Test & Trace scheme. 

Looking to the future, we are in a strong position. 
Fuller’s has always taken decisions for the long 
term and our predominately freehold estate, 
coupled with low levels of debt, ensure we can 
withstand the impact of coronavirus. The sale of 
the Fuller’s Beer Business gives us the financial 
resources to continue to invest in the estate and 
take advantage of any suitable opportunities that 
may arise. This hiatus in trading as a result of 
coronavirus presented a unique opportunity to 
review the whole business and ensure we are in 
the best possible position to take advantage of 
future growth opportunities.

But that is the future – and as we head into 
that future, we do so on the back of solid 
trading for the full year to mid-March 2020 
and some great initiatives that we have been 
delivering across the business. We kept our 
pubs and our people match fit during lockdown 
and we have already started the journey to 
fully reopen our pub estate. 

Managed Pubs and Hotels
Our Managed Pubs and Hotels have had a solid 
year with revenue rising 2% (5.8% to week 49) 
to £299.6 million (2019: £293.8 million). 
Pre coronavirus like for like sales grew by 2.3% 
(2019: 4.9%) for the 49 weeks to 7 March 2020 
and, for another year, we have outperformed the 
industry1. We have also continued our rolling 
investment programme to ensure our pubs 
maintain their premium position.

These results are delivered against the continual 
pressure of rising costs – through further 
increases in the National Living Wage, pension 
costs and the excessive cost of business rates. 
We hope that, in light of the impact of the 
coronavirus pandemic on the hospitality sector, 
the Government will take the economic cost of 
the crisis into account when setting wage rates 
and will press ahead with its reforms of the 
outdated business rates system.

1  Source: Peach Tracker Index.

Putting our people at the heart
During the year, we took a holistic view of the 
way we recruit, develop and retain our people, 
which resulted in a new Designed for Life career 
pathway. This aims to put a stronger focus on 
in-role leadership.

Through a combination of online learning 
workshops and bespoke training programmes 
for all levels, the training journey for any 
Fuller’s employee is tailored to the individual 
– from a new core induction right through to 
a degree level apprenticeship in operational 
leadership. We were delighted to see our 
commitment to apprenticeships at all levels 
recognised when we took the award for Best 
Apprenticeship Programme at the BII’s National 
Innovation in Training Awards. We also took 
the silver award in the same category at the 
Training Journal Awards – where we were up 
against apprenticeship programmes in all 
sectors of industry and commerce. 

As well as more formal learning, our digital 
learning and communications platform, 
Fuse, allows us to promote a high number 
of short, online courses for personal 
development covering topics such as business 
English, presentation skills and managing 
emotions. Many of our team members have 
undertaken such courses of their own volition 
during lockdown.

We recognise that not everybody who joins as 
a kitchen porter or member of part-time bar 
staff wants a long-term career in our sector 
– but we still want to help them fulfil their 
potential and play a role in their personal 
journey. They may begin with us – and many 
will become our managers of the future – 
but we also want to ensure that we deliver 
a nurturing environment if their aspirations 
take them beyond Fuller’s. Offering tailored 
development programmes allows us to achieve 
that and will build our employer brand and our 
status as the industry employer of choice. 

In total, during the year over 3,300 formal 
training days took place, with an additional 
5,300 online courses undertaken. The results 
speak for themselves with our promotion 
ladder working well and 64 of the 71 General 
Managers appointed this year having come via 
this internal career path. 

22

Revenue for Managed Pubs and Hotels

£299.6m

Increase in like for like sales for Managed 
Pubs and Hotels

+2.3%

TRANSFORMING OUR OFFICES

We were delighted to secure new 
premises for our offices with the freehold 
acquisition of Pier House next to Kew 
Bridge at Strand-on-the-Green. Light, 
airy, open plan and kitted out to a very 
high standard, the premises give us a new 
home in our Chiswick Heartland. Fuller’s 
has always been by the River Thames, 
and Pier House has great character and 
history (just like Fuller’s) and offers 
stunning riverside views.

Strategic ReportAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. A pub estate to be proud of
During the period, we completed the major 
acquisition of Cotswold Inns & Hotels for an 
enterprise value of £40 million, adding seven 
outstanding freehold country inns and two 
vibrant bars in Birmingham to our portfolio. 
These sites bring a new dimension to our 
business, with the addition of 201 bedrooms, 
a focus on traditional Cotswolds hospitality, 
and expertise in weddings and corporate 
functions that provides shared learning 
across the Fuller’s estate. 

We have completed a number of major 
refurbishments including a new build site 
overlooking the Thames Barrier at Royal Dock 
called The Windjammer, and transformational 
refurbishments at The Mason’s Arms in 
Battersea, The Chamberlain Hotel in Minories 
and The Old Bank on Northcote Road in 
Clapham.

Outside London, we have also delivered a major 
investment at The Bear of Burton, just outside 
Christchurch in Dorset, a refurbishment at 
The Bishop on the Bridge in Winchester, an 
outstanding scheme at The Mayfly overlooking 
the River Test near Stockbridge, and the 
addition of 10 new bedrooms at The White 
Hart, also in Stockbridge. 

We are on site at The White Horse – a 
new build site in the heart of an extensive 
residential development in the shadow of 
the iconic Wembley Stadium – which should 
now benefit from the delay of the European 
Football Championship to June 2021. 
In addition, we will imminently complete 
work at The Coach & Horses, a truly iconic 
pub in Soho, and are close to finishing a 
major scheme at The Trinity in Borough – an 
impressive site we acquired in August last year. 
We have also taken advantage of lockdown to 
undertake a further 11 projects in Bel & The 
Dragon and Cotswolds Inns & Hotels sites.

We have disposed of two sites during the 
period – The Red, White & Blue, a tenanted 
pub in Portsmouth, and The Castle in Acton. 
The latter of these is located in an area that is 
undergoing substantial redevelopment and the 
site has been sold as part of this scheme for 
£10.3 million. 

Finally, we acquired new offices for our 
support team at Pier House. This site, which 
has been fitted out and is ready for full 
occupation as business returns to normal, 
retains the Fuller’s head office within the 
London W4 postcode that has been our 
home for 175 years. 

>>
TRANSFORMING OUR TEAM

To deliver our plans and ambitions as 
a focused premium pubs and hotels 
business, we need a well-balanced 
Executive Team that combines technical 
skills with vision, drive and a commitment 
to Fuller’s values and the overriding 
ambition to deliver our vision.

From top to bottom: 
Simon Emeny (Chief Executive), 
Adam Councell (Finance Director), 
Fred Turner (Retail Director), 
Jane Jones (Marketing Director), 
Dawn Browne (People and Talent Director), 
Peter Turner (Property Director) and 
Séverine Béquin (Company Secretary)

The right offer on the bar and on the menu
The sale of the Fuller’s Beer Business has 
opened up new opportunities to work with 
suppliers and provide our customers with 
an increasingly premium, exciting and varied 
drinks range. Our commitment to Fuller’s 
beers, through the long-term supply 
agreement we have with Asahi, remains 
and we will always hero classic Fuller’s 
brands like London Pride. 

Across the board, the range changes we 
have implemented already have driven further 
premiumisation with strong growth in sales 
of Asahi Superdry, Meantime Anytime and 
Beavertown Neck Oil. Camden Brewery has 
also proved popular with Camden’s Off Menu 
IPA, which was exclusive to Fuller’s, driving sales 
of over 15,000 pints every week. An exclusive 
on-trade launch for Beavertown’s new Nanobot 
– a 2.8% pale ale – was planned for the spring 
but will now take place later this summer. 

Spirits sales also continue to grow, with a like 
for like rise of 8.3%, driven by sales of cocktails 
and gins, which were up by 17.3% and 16.5% 
respectively on a like for like basis. We work 
closely with our suppliers and leverage these 
relationships to provide interesting and 
bespoke events and experiences for our 
customers. This programme has included a 
Victorian hot gin bar with Sipsmiths at The 
Conductor in Farringdon, an après ski bar at 
the same venue with Alpine fruit beer Jubel, 
and a series of garden takeovers with Fever-
Tree at 25 sites across the estate. 

23

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. 211

bedrooms added

4.8%

increase in sales of Sunday roasts

Chief Executive’s Review
Continued

As we adjust to life as a focused premium 
pubs and hotels business, our relentless focus 
on fantastic food continues. In a move that 
further inspires our chefs to new heights, we 
were delighted to appoint Simon Rogan, the 
holder of five Michelin stars, as the Honorary 
President of the Fuller’s Chefs’ Guild. The move 
was aligned with Fuller’s sponsorship of the 
Bocuse d’Or – the legendary international chefs’ 
competition – and aims to elevate the way food 
is regarded by our kitchen teams, the wider 
business and our customers.

The year has also seen further focus on 
vegetarian and vegan dishes, which continue 
to grow in popularity, as well as the much-loved 
Sunday roast – now the most important dining 
occasion in the pub week. Sales of Sunday 
roasts have risen by 4.8% and an outstanding 
Sunday roast offer is, more than ever, the 
benchmark of a fantastic pub.

Underpinning our food agenda are two key 
constituents – well-trained and passionate 
chefs and wonderful ingredients. While the 
former continue to be inspired by their journey 
through the Chefs’ Guild, the latter are equally 
key. We always look to develop long-term 
partnerships with our suppliers, which has led 
to actions that range from delivering financial 
gains from forward buying meat, to acquiring 
a whole field of asparagus to ensure supply, 
to accessing the apprenticeship levy of 
our suppliers to further develop our own 
apprenticeship programme. As we rebuild our 
business in the coming months, these supplier 
relationships will be more important than ever.

Targeted marketing for discerning customers
Much of the work undertaken by our 
marketing team during the year will reap 
rewards as we continue to open our pubs 
for business again. The focus for the year has 
been around improving our digital customer 
journey and building on the single customer 
view database that allows us to deliver the 
right message to the right customer at 
the right time.

Today, that database has in excess of 1.1 million 
contactable customers with year on year 
growth of 94%. Through targeted, relevant and 
eye-catching digital marketing, this database 
delivers an exceptionally high click rate of 24% 
and these targeted mailings contributed 
£1.9 million in sales revenue, after discount, 
during the year. This is a growth of 12% against 
the prior year.

This ability to communicate with our customer 
base is paramount as we continue to come 
out of lockdown. We need to understand who 
our existing customers are and who could be 
potential customers as we progress. Our recent 
move to Wireless Social as our main wifi 
provider will help with this process.

In the second half of the last financial year we 
concluded a project with CBRE Research that 
identified four statistically significant customer 
groups. While all have a degree of affluence, 
they occupy different age categories and have 
different booking, eating, drinking and lifestyle 
behaviours. By identifying these groups and 
their propensity to frequent Fuller’s pubs, we 
can further refine our messaging and targeting. 
We can then apply this beyond the digital space 
to broader marketing and wider business 
planning as we rebuild trade. 

This digital activity is supported by multi-channel 
campaigns that encompass social media and 
improved websites. This is combined with 
improved search engine optimisation (“SEO”) 
– particularly around our hotels and pubs with 
rooms. Having researched and identified the way 
customers chose locations for weekend breaks 
and staycations, we invested in improving our 
hotel websites and SEO to ensure they appeal to 
customers seeking particular experiences or 
types of holiday – for example dog friendly or 
coastal breaks. This new approach has generated 
great results, improved our search ranking, 
increased the number of visitors to our web 
pages by 76% and driven direct bookings – 
all of which will help us to further capitalise 
on the staycation opportunity. 

As the doors open again to our customers, 
we will also be ready to build on the experiential 
activity that has worked so well for us during the 
year. From Shakespeare in the Garden to Your 
Home of Rugby, we have delivered excitement 
and memories to thousands. A record 6,258 
tickets were sold for 50 performances of Romeo 
& Juliet and The Merry Wives of Windsor and the 
large gardens at some of the new Cotswold Inns 
& Hotels sites will allow us to extend this popular 
activity to a whole new audience in the future. 

The pub experience has had to change, but we 
have a talent for innovating to deliver a premium 
experience, and we will be using that talent to 
ensure our pubs remain at the heart of their 
communities and enjoyed by our customers 
from the moment they step back through the 
door. From order and pay at table options and 

24

Strategic ReportAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. In these uncertain times, it is challenging 
to accurately predict the future. But having 
begun reopening our pubs nearly four weeks 
ago, it is encouraging to see customers 
returning to our pubs and this steady growth 
in consumer confidence will be the key to 
success – not just of our Company or our 
industry but the economy as a whole. We have 
a well-balanced estate geographically and that, 
combined with a freehold asset base and the 
calibre of our people, puts us in a stronger 
position than many to build towards sustained 
profitability in this full year and a strong start 
to the FY2022 financial year. 

A freehold approach is a fundamental 
foundation of our long-term business. It is not 
always fashionable, but yet again it underpins 
our ability to survive the toughest of times. 
We are proud to be 175 years old this year and 
with our balanced and well-invested estate, 
prudent approach to finance and amazing team 
of dedicated people, we will still be here for 
generations to come. 

Simon Emeny
Chief Executive
30 July 2020

Finally, we are improving the speed and 
effectiveness of our online ordering which has 
resulted in over 90% of Tenants’ orders now 
being taken online – making the process more 
efficient and giving our Tenants more time 
with their customers.

Current Trading and Prospects
While it is still early days, it is pleasing to 
see our teams welcoming guests back and we 
have taken a range of actions and measures to 
ensure our pubs are safe and inviting. The first 
stage of our three stage plan saw 27 pubs open 
on 4 July 2020 and another 136 since – 
meaning over 75% of our Managed Pubs and 
Hotels are now open. Almost all our Tenanted 
Inns have also reopened. While it is too early 
to draw any meaningful conclusions, we are 
comfortable with the level of trade and we 
continue to monitor footfall in those areas 
where our pubs are not yet open.

While we are prepared for business, particularly 
in London, to take some time to return to normal, 
we are well placed to satisfy the uptick in demand 
for staycations as many customers holiday closer 
to home – an opportunity we are supporting with 
marketing activity for our Beautiful Bedrooms. 
We continue to focus on minimising cash burn 
and returning to profitability. During August, we 
will gradually reintroduce rent for Tenants – but 
on a tapered basis to help with their own return 
to sustainable trading levels.

In line with our focus on pubs and hotels, 
we decided to sell our pizza and cider business, 
The Stable, to Three Joes – a sourdough 
pizza company. We have retained the freehold 
interest in five of the sites and we wish the 
team at Three Joes, and our former colleagues, 
every success in the future.

The decisions we have taken during these 
difficult months have, as always, an emphasis 
on the long term. We will complete our current 
investment programme prior to stopping 
refurbishments until Christmas to focus on 
cash generation. We will recommence the 
investment programme in Q4 and, in the 
second half of the financial year, we will begin 
refinancing discussions with our lenders.

QR codes for easy menu access to Test & 
Trace data collection, the combination of great 
interpersonal skills supported by digital initiatives 
will be crucial as we rebuild our business.

Tenanted Inns
It was always going to be a tough year for our 
Tenanted Inns with trading in the first half 
measured against the hot weather and World 
Cup of 2018. As a result, like for like profit was 
down by 3% and total revenue was down by 4%. 
This includes the two weeks at the end of the 
year when our pubs were closed, hence revenue 
for the 11 months to the end of February was 
only down 2%. During the year we transferred 
two sites from Tenanted to Managed – The 
Coach & Horses in Soho and The Swan at Ship 
Tavern Passage, London EC3.

In September, we appointed a new leader for 
the Tenanted Division with Iain Rippon taking 
charge. Iain has a wealth of tenanted and leased 
experience and he was heavily involved in our 
decision to cancel rents at the start of the 
coronavirus pandemic – a move that was widely 
applauded and gave our Tenants some breathing 
space. He and his team have been working 
with our Tenants to encourage them to use 
government support to ensure they are in the 
best position to trade successfully as they open 
again, while having manageable levels of 
historical debt.

The ingenuity and generosity of our Tenants 
was outstanding during lockdown with many 
offering take-away meals, opening as 
community stores, and even providing hot 
meals daily for local rough sleepers. It was 
fantastic to see the way they rose to the 
challenges lockdown created, at the very heart 
of the communities that they serve, and we 
look forward to building on that creativity in 
the future.

Among the changes Iain has made are a 
reduction of ingoing cost for new Tenants and 
regular meet and greet events advertised on 
social media. This has led to an increase in the 
number of applicants for Tenanted vacancies 
and we have created a new position in the team 
to focus on providing induction support and 
in-pub training for new Tenants.

We are also conducting a full review of 
the agreements we offer Tenants. While the 
turnover agreement is working well in some 
pubs, we feel it underperforms in others and 
our ambition is to better understand this so we 
can make any changes necessary to optimise 
the agreement before we roll it out further. 

25

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Our Strategy

The Windjammer, Royal Docks

1. To deliver a distinctive 
customer experience 
across the whole 
Fuller’s estate
Investing in:
 –  Broadening the appeal of our pubs and 
hotels to new and existing customers
 – Sourcing the right range of authentic 
products to make our pubs distinctive

 – Digital communications to provide a single 
view of each customer to share relevant, 
targeted marketing

 – Monitoring and staying ahead of consumer 

food trends

 – Exceptional levels of customer service
 – Creating memorable experiences
 – Exceeding expectations and ensuring 

people leave happier than they arrived. 

Progress: 
We have delivered strong like for like growth 
during the year with like for like sales rising 2.3%. 
Our like for like accommodation sales have risen 
by 5.9%, which will stand us in good stead to 
capitalise on the staycation opportunities 
presented by the coronavirus pandemic.

During the year, and in light of the sale of the 
Fuller’s Beer Business, we have successfully 
implemented further premiumisation of, in 
particular, our beer range. 

To further elevate the food experience in 
our pubs and hotels, we have teamed up with 
Simon Rogan, the holder of five Michelin 

26

Stars, who was named as Honorary President 
of the Fuller’s Chefs’ Guild. This will raise the 
ambitions of our chefs and inspire them to 
new heights. This is combined with improved 
use of the FnB food stock and reporting 
package, which reduces waste and protects 
our commitment to the highest possible 
standards of allergen labelling.

Priorities: 
 – Build on our single customer view database 

to further improve the success of our 
targeted e-mail campaigns

 – Map the role of technology in the customer 
journey and maximise the use of digital tools 
in building sales and improving the 
customer’s digital journey

 – Continue to deliver innovative and exciting 
customer experiences – in a safe and secure 
environment

 – Build on changes to consumer behaviour, 

such as staycations, due to the coronavirus 
pandemic.

Influences: 
 – Customers need an experience that cannot 

be replicated at home

 – Need to adapt our operation to meet 

changes in behaviour and expectations 
following on from the coronavirus pandemic 
and changes to work/home life balance

 – Monitor and respond to changes in 

consumer trends, particularly around 
healthier lifestyles

 – Ensure that our experiences are first class 
to meet a flight to fewer higher quality 
experiences that could be the result of 
decreased incomes as the country comes 
out of lockdown.

2. To grow by carefully 
targeted acquisitions and 
developments that enhance 
our premium business
Investing in:
 –  Building our presence in the South 

of England

 – High footfall transport hubs and sites close 

to good transport links

 – Acquisitions in areas where our estate is 

under represented

 – Sites with potential to develop bedrooms
 – Acquisitions that enhance our 

existing business

 – Transformational investments that attract 

new customers. 

Progress: 
During the year we made a major acquisition 
with the purchase of Cotswold Inns & Hotels. 
This stunning collection of seven wonderful 
country hotels, as well as two vibrant bars 
in Birmingham, added 201 bedrooms to 
our estate and is a perfect complement to 
our existing business. It fills a geographical 
gap in our portfolio and the expertise of the 
Cotswold team in dealing with large weddings 
and corporate functions will be transferable 
throughout our Managed estate. 

We also acquired The Trinity, a well-known 
pub in the Borough area of London, and 
opened The Windjammer – a new build 
site overlooking the Thames Barrier in 
Royal Docks.

We have completed a number of 
transformational refurbishments including 
opening The Bear of Burton – a wonderful pub 
with 10 bedrooms just outside Christchurch 
in Dorset. 

Priorities: 
 – To seek further acquisitions that enhance 
our estate and increase our customer base

 – To continue with our programme of 

investment in our estate to ensure we 
always have the best pub in the area.

Influences: 
 – Availability of high quality sites 

and opportunities.

Strategic ReportAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Our commitment to training and developing 
our team members is reflected in the 
completion of over 3,300 formal training days 
during the year and that 64 of the 71 General 
Managers appointed during the year were 
internal promotions. 

Priorities: 
 – Continue to find the best people through 
a strong employer brand – work is well 
underway in this area

 – Ensure we are fit for the future with the 
right organisational structure, capability 
and roles

 – Ensure our people experience engages 

our team members, fulfils their needs and 
ambitions and encourages the best people 
to stay at Fuller’s.

Influences: 
 – Impact of potential changes to the size 
and composition of our workforce in 
the light of coronavirus and changing 
consumer behaviour

 – Impact of Brexit on the labour market pool 

within the hospitality industry

 – Availability of labour with appropriate skills.

 – Implement new processes and procedures 
to ensure the safety of our customers 
and team members in light of the 
coronavirus outbreak.

Influences: 
 – Changes in consumer behaviour due to 
the impact of the coronavirus pandemic
 – Increased customer use of digital technology
 – Importance of safeguarding personal data.

4. Supporting these 
objectives by recruiting, 
developing and investing 
in the best people
Investing in:
 –  Training and development programmes 

for all areas of the business

 – Genuine career paths from top to bottom
 – A robust succession plan
 – Recruiting, recognising and rewarding 

the best people.

Progress: 
We were delighted during the year to pick 
up two major awards for our apprenticeship 
programme – a silver in the Training Journal 
Awards and the top prize in the British Institute 
of Innkeeping National Innovation in Training 
Awards. This programme goes from strength 
to strength and we hope to utilise our full 
Apprenticeship Levy funding by 2021.

27

3. To build a leaner cost 
base by investing and  
improving processes
Investing in:
 –  Core IT systems
 – New processes
 – New technologies
 – Digital communications to improve 

the customer journey

 – New operational standards – particularly 
in the light of the coronavirus pandemic.

Progress: 
During the early part of the year we completed 
the integration of the ERP system which has 
allowed us to move on to the search for a more 
suitable finance system for a focused pubs and 
hotels business.

We have further rolled out the FnB food stock 
and reporting package and its links with Ten 
Kites, our online menu system, which allows 
diners with a food allergy or intolerance to 
filter the menu, only showing the dishes that 
do not contain the relevant ingredient.

We have also replaced some old legacy IT 
systems with a cloud-based solution and moved 
all support centre and General Managers to 
Office 365. 

Finally, we have worked with CBRE to 
further develop our single view customer 
database – improving our ability to create 
bespoke communications by pub type and by 
audience, generating a positive response and 
contributing £1.9 million of revenue.

Priorities: 
 – Implement and roll out a new finance 

system that is suitable for a focused pubs 
and hotels business

 – Build on our single view customer database 
by identifying key interaction points in the 
customer journey and digital solutions to 
improve the customer journey

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Financial Review

FINANCIAL HIGHLIGHTS 

Increase in revenue  
and other income1

+3%

Adjusted profit before tax2

£19.7m

Returns to shareholders 
during the year3 

£1.33

1  From continuing operations.
2  Operating profit from continuing operations 
before separately disclosed items and pre 
IFRS 16.

3  Per ‘A’ ordinary 40p share, incorporating 
interim dividend and ‘D’ share scheme. 

28

Adam Councell, Finance Director 

“Pre IFRS 16 profit 
before tax has increased 
by £148.4 million to 
£174.5 million (2019: 
£26.1 million) 
predominantly as a result 
of the sale of the Fuller’s 
Beer Business. The 
sale enabled Fuller’s to 
return £69 million 
to shareholders.”

Financial Position and Performance
The adoption of IFRS 16 Leases has been 
reflected in the 52 weeks ended 28 March 
2020 and, as permitted by the standard, 
transitional provisions have been adopted which 
allow for no restatement of prior period figures. 
Therefore, for better comparison, the figures 
discussed below are on a pre IFRS 16 basis and 
are for the continuing operations of the Group. 

Due to the one-off nature of separately 
disclosed items the Directors believe that 
an adjusted measure of profit before tax and 
earnings per share provides shareholders with 
a more appropriate representation of the 
underlying earnings derived from the Group. 

We have grown revenue and other income by 
3% on the prior year despite the significant 
impact of coronavirus on the final month of 
trading. Growth was helped by the contribution 
from our acquisition of Cotswold Inns & Hotels 
on 31 October 2019. On a like for like basis, 
our Managed Pubs and Hotels Division 
outperformed the industry with sales rising 
by 2.3% to 7 March 2020 (2019: +4.9%).

Our adjusted profits decreased by 40% to 
£19.7 million (2019: £33.1 million), reflecting the 
severe impact of the full closure of the business 
in the final month of the year. We estimate that 
the negative impact in the final month of the 
year was in excess of £10 million. In our Managed 
Pubs and Hotels this consisted of the direct 

Strategic ReportAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Revenue and other income

Managed Pubs and Hotels

Tenanted Inns

Unallocated 

Post IFRS 16
52 weeks 
ended 
28 March 
2020 
£m

Pre IFRS 16
52 weeks 
ended 
28 March 
2020 
 £m

299.6

299.6

29.7

3.7

29.7

3.7

52 weeks 
ended  
30 March 
2019 
£m

293.8

30.9

52 weeks 
YoY Var 

2%

(4)%

–

100%

Group revenue and other income from 
continuing operations

333.0

333.0

324.7

3%

Post IFRS 16
52 weeks 
ended 
28 March 
2020
 £m

Pre IFRS 16
52 weeks 
ended 
28 March 
2020
 £m

52 weeks 
ended 
30 March 
2019 
£m

29.5

11.8

28.7

11.7

(15.4) 

(15.4) 

25.9

(7.9)

18.0 

25.0

(5.3)

19.7 

42.7

13.8

(16.5)

40.0

(6.9)

33.1 

52 weeks
 YoY Var

(33)%

(15)%

(7)%

(38)%

(23)%

(40)%

Adjusted profit by segment

Managed Pubs and Hotels

Tenanted Inns

Unallocated 

Operating profit from continuing operations

Finance costs

Adjusted profit from continuing operations

TOTAL TAX COLLECTED
(£m)

150

120

90

60

30

0

 2.1
 9.1

 12.0

 9.0

 22.1

 53.3

 40.6

F Y1 9

 3.1
 7.7

 14.0

 10.1

 18.5

 31.9

 2.6
F Y 20

Excise duty

VAT

Corporation tax

Other taxes & Apprenticeship Levy

Business rates

PAYE and employees’ NI

Employers’ NI

impact of the closure of the business and the 
severely impaired trading in the period leading 
up to the point of closure. In addition, our 
Managed Pubs and Hotels business suffered 
from the negative impact of the write down of 
stock values and certain capitalised development 
projects. Our Tenanted pubs suffered from 
reduced rent revenue and reduced orders from 
tenants in the final month, combined with an 
increase in the levels of provisions required 
against outstanding debts. As reported 
previously, the sale of the Fuller’s Beer Business 
and the subsequent complex separation has 
resulted in significant restructuring costs. 
With the TSA completing in April 2020, we are 
now in a position to transition to a simplified 
structure and reduce central overheads.

Pre IFRS 16 profit before tax has increased 
by £148.4 million to £174.5 million (2019: 
£26.1 million) predominately as a result of 
the sale of the Fuller’s Beer Business. 
The sale enabled Fuller’s to return £69 million 
to shareholders via ‘D’ shares issuance and 
repurchase, make a voluntary contribution 
to the defined benefit pension scheme of 
£24 million – helping to reduce the defined 
benefit pension scheme deficit to £4.7 million 
at year end – and acquire Cotswold Inns & 
Hotels for an enterprise value of £40 million. 

During the year we also sold two of our 
freehold pubs for £11.4 million, resulting 
in a profit of £9.6 million as disclosed in 
separately disclosed items. These events 
meant we were in a strong financial position 
with substantial liquidity headroom when the 
coronavirus pandemic started to have a direct 
impact on the business. As the pandemic 
continues, we are continually monitoring the 
situation and post year end we have issued 
£100 million of commercial paper through the 
Bank of England Covid Corporate Financing 
Facility and taken advantage of the government 
support offered through the Coronavirus Job 
Retention Scheme and the business rates 
holiday for the hospitality sector. 

Sale of the Fuller’s Beer Business
As previously reported, the sale of our Beer 
Business to Asahi Europe Ltd completed one 
month into this financial year on 27 April 2019 
for an enterprise value of £250 million.

The business sold comprised the entirety 
of Fuller’s beer, cider and soft drinks brewing 
and production, wine wholesaling, and the 
distribution thereof, and also included the 
Griffin Brewery, Cornish Orchards, Dark Star 
Brewing and Nectar Imports. Accordingly, 
those divisions are reported as discontinued 
operations in the financial statements with 
the remaining Managed Pubs and Hotels 
and Tenanted Inns businesses being shown 
as continuing operations.

The amounts shown as discontinued 
operations in the financial statements for 
the 52 weeks ended 28 March 2020 are an 
operating profit before tax of £0.6 million 

29

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C.  
 
 
 
Financial Review
Continued

Cash flow 

EBITDA 

Interest 

Tax

Working capital and pension 

Cash available for discretionary spend

Capital expenditure 

Acquisitions including debt repaid

Acquisition costs and other separately disclosed items

Property disposals 

Dividends and share transactions 

Sale of the Fuller’s Beer Business and discontinued operations cash flow

Voluntary pension contribution 

Cash flow 

Non-cash movement 

Net debt movement 

Sources of finance 

Bank debt 

Other debt 

Cash 

Total net debt 

Pre IFRS 16
2020
£m

44.0

(4.7)

(10.1)

(3.7)

25.5

(47.6)

(41.2)

(5.0)

11.4

(78.8)

226.0

(24.0)

66.3

–

66.3

2019
£m

228.5

27.7

(11.0)

245.2

Pre IFRS 16 
2020
£m

171.7

27.5

(20.3)

178.9

During the 52 weeks ended 28 March 
2020, the total tax contribution of the 
Group to the UK Exchequer was £87.9 million 
(2019: £148.2 million) in taxes borne and taxes 
collected on behalf of colleagues, customers 
and suppliers.

Pension
The defined benefit pension scheme deficit 
has decreased by £31.7 million to £4.7 million 
(2019: £36.4 million) primarily due to the 
voluntary £24 million contribution made 
in the financial year. The present value of 
pension obligations decreased by £19.8 million 
to £128.5 million and the fair value of scheme 
assets increased by £11.9 million from 
£111.9 million to £123.8 million primarily 
as a result of the voluntary contribution. 
Standard deficit recovery payments of 
£2.4 million were also made during the 
financial year.

Shareholders’ Return
Adjusted earnings per share for continuing 
operations were 51% lower than last year 
at 23.95p (2019: 48.40p). In light of the 
temporary closure of the estate the Board is 
not proposing the payment of a final dividend. 

However, during the year the Company 
returned £69 million to shareholders, which 
is the equivalent of £1.25 per 40p ‘A’ ordinary 
share, and paid an interim dividend of 7.80p 
per 40p ‘A’ and ‘C’ ordinary share and 0.780p 
per 4p ‘B’ ordinary share. The total returns 
to shareholders in the year equates to £1.33 
per ‘A’ ordinary share.

During the period 48,700 ‘A’ ordinary 40p 
shares were purchased into treasury for a total 
of £0.4 million (2019: 313,983 ‘A’ ordinary 
40p shares for £3.1 million). In addition, 
90,641 ‘B’ ordinary 4p shares were purchased 
for £0.1 million by or on behalf of the Trustees 
of the Long-Term Incentive Plan to cover 
future issuance (2019: 121,031 ‘B’ ordinary 
4p shares for £0.1 million). The average price 
paid was 962.6p per ‘A’ ordinary 40p share. 
The middle-market quotation of the 
Company’s ordinary shares at the end of 
the financial year was 650p. The highest 
price during the year was 1,102p, while the 
lowest was 610p. The Company’s market 
capitalisation at 28 March 2020 was 
£358.8 million (2019: £645.8 million). 

(2019: £8.5 million). During the period, 
a gain on disposal of £162.4 million (net of 
transaction costs of £9.4 million) has also 
been recognised in discontinued operations. 
In addition, £7.0 million of disposal costs were 
recognised in the year ended 30 March 2019 
within separately disclosed items. 

Finance Costs
Total net finance costs (before separately 
disclosed items) have decreased by £1.6 million 
to £5.3 million as a direct result of sale of the 
Fuller’s Beer Business. Sale proceeds were 
partially offset by the subsequent return to 
shareholders, voluntary contribution to the 
pension scheme and purchase of Cotswold Inns 
& Hotels, but resulted in average cash balances 
£4.3 million higher and average cash borrowings 
£7.2 million lower. The average cost of gross 
borrowing decreased to 2.3% (2019: 2.9%). 

The net interest expense on our defined 
benefit pension scheme is shown within 
separately disclosed items as the charge is 
driven by market conditions at an arbitrary 
point in time and is not associated with our 
underlying trading. 

Separately Disclosed Items
Separately disclosed items of £8.2 million 
comprises, principally, £12.3 million of 
impairments, £2.1 million of reorganisation 
costs as a direct result of the sale of the Fuller’s 
Beer Business, £1.4 million of acquisition costs, 
£1.5 million of costs incurred finishing the 
implementation of our ERP system and a 
net finance charge on our pension deficit of 
£0.6 million. The impairment charge includes 
£8.6 million reduction of carrying values 
against a number of properties and the write 
down of previously acquired goodwill on the 
acquisition of The Stable Pizza & Cider Limited 
of £3.7 million. Acquisition costs primarily 
related to the purchase of Cotswold Inns 
& Hotels, The Trinity at Borough and the 
acquisition of our new head offices at Pier 
House. The total separately disclosed costs 
were offset by £9.6 million of profits on the 
disposal of two pubs including The Castle in 
North Acton which was sold for £10.3 million. 

Tax
A full analysis of the tax charge for the year 
is set out in note 7 to the financial statements. 
The effective tax rate is 33.0% (2019: 19.6%) 
on adjusted profits from continuing operations, 
following a £1.6 million deferred tax charge 
relating to the change to the future corporation 
tax rate. The overall effective tax rate of 50.4% 
is due to the separately disclosed items being 
taxed at an effective tax rate of 8.5%.

30

Strategic ReportAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Cash Flow and Net Debt
The Group generated cash available 
for discretionary spend of £25.5 million 
(2019: £35.1 million) with the reduction 
compared to prior year due to lower 
EBITDA mainly resulting from the disruption 
to trading in March. In line with our long-term 
investment strategy, we invested £47.6 million 
in capital expenditure (2019: £32.7 million). 
The investment of £47.6 million in our existing 
estate included 14 major refurbishments such 
as The Bear of Burton and the creation of a 
new build site, The Windjammer, as well as 
acquiring new offices for our support team at 
Pier House. We also invested £37.5 million on 
the acquisition of Cotswold Inns & Hotels and 
£3.7 million on the acquisition of The Trinity at 
Borough. Asset disposals from the sale of two 
pubs raised £11.4 million and generated a 
separately disclosed profit of £9.6 million.

Overall net debt at 28 March 2020 has 
decreased by £66.3 million to £178.9 million 
pre IFRS 16, largely due to the sale of the 
Fuller’s Beer Business. Post IFRS 16, net debt 
has increased to £291.8 million due to the 
inclusion of £112.9 million of lease liabilities. 

Sources of Finance
The Group has £225 million of bank facilities 
and £26 million of long-term debentures, 
£191.7 million of bank facilities are available 
until August 2021 and £33.3 million of which 
is available until August 2020. As a result of 
coronavirus, the Directors have assessed that 
there was a technical breach of the covenants at 
the Balance Sheet date and hence classified all 
debt as current. Subsequent to year end the 
covenants were formally revised to a liquidity test 
and £145.6 million was reclassified to non-current 
liabilities. Our undrawn facilities at 28 March 
2020 were £53.0 million, with a further 
£20.3 million of cash held on the Balance Sheet. 
£40 million of our borrowings at 28 March 2020 
were hedged using swaps at a blended interest 
rate of 2.42% (excluding bank margin). 
The interest rate swap agreements in place will 
allow us to continue to borrow a portion of our 
bank debt at a fixed interest rate until 2022.

The Group’s financing is a mix of bank 
debt, debentures, cumulative preference 
shares, overdraft, cash and short-term 
deposits as disclosed in notes 24, 26 and 28. 
Other financial assets and liabilities such as 
trade receivables and payables arise through 
the Group’s operating activities. The Group 
does not trade in financial instruments.

Financial Risks and Treasury Policies
The Group operates a centralised treasury 
function, which controls cash management 
and borrowings and the Group’s financial risks. 
The objectives of the function are to manage 
the Group’s financial risk, to secure cost 
effective funding for the Group’s operations, 
and to minimise the adverse effects of 
fluctuations in the financial markets on the 
value of the Group’s financial assets and 
liabilities, on reported profitability and on the 

cash flows of the Group. The Group Treasury 
team monitors the overall level of financial 
gearing weekly, with our short and medium-
term forecasts showing underlying levels of 
gearing which remain within our targets.

Transactions of a speculative nature are 
prohibited. The Group’s treasury activities 
are governed by policies approved and 
monitored by the Board. 

Going Concern
The Group’s business activities, together 
with the factors likely to affect its future 
development, performance and position are 
set out in the Strategic Report on pages 6 to 
41. The financial position of the Company, its 
cash flows, net debt and borrowing facilities 
and the maturity of those facilities are set out 
above and on pages 142 to 149.

In addition, there are further details in the 
financial statements on the Group’s financial 
risk management, objectives and policies in 
note 28. The Directors have outlined the 
assessment approach for going concern in the 
accounting policy disclosure in note 1 of the 
consolidated financial statements.

There is a material uncertainty that may cast 
significant doubt about the Group’s ability to 
continue as a going concern as discussed in 
note 1, however the Board has a reasonable 
expectation that the Company has adequate 
resources to continue in operational existence 
for the foreseeable future. For these reasons, 
they continue to adopt the going concern basis 
in preparing the Annual Report and Accounts. 

Viability Statement
The Corporate Governance Code requires 
that the Directors have considered the viability 
of the Group over an appropriate period of 
time selected by them. In considering the 
appropriate period, the Directors have chosen 
to assess for three years through to March 
2023, taking into consideration the Group’s 
current position, the potential impact of 
the principal risks documented on pages 32 
to 34 in the Strategic Report as well as the 
uncertainty regarding the duration, extent and 
ultimate impact of the coronavirus pandemic.

The Directors recognise that the impact on 
customer behaviour in the short-term as well as 
in the long-term, in a post coronavirus world is far 
from certain. The extend and duration of social 
distancing will also have a significant bearing on 
the capacity at which the business can operate at. 
Multiple scenarios were modelled through the 
process and were reviewed by the Board.

In making the viability statement, the Board 
carried out a robust assessment of the principal 
risks and uncertainties facing the Group, which 
could impact the business model focusing 
specifically on the impact of coronavirus and the 
future performance, solvency and liquidity of the 
Group. The scenario modelling and sensitivity 
analysis were applied to forecasted cash flows.

Should the impacts of the pandemic on 
trading conditions be more prolonged or 
severe than currently forecast by the Directors, 
this viability statement would be dependent 
on the Group’s ability to access additional 
liquidity. Subsequent to year end, the Group 
has increased its available facilities further 
by accessing the Covid Corporate Financing 
Facility (“CCFF”) programme which has issued 
£100 million of commercial paper with access 
to a further £50 million. The CCFF provides 
short-term unsecured debt and is repayable in 
May 2021. As well as the CCFF, the Group has 
facilities of £225 million; £33 million is due to 
expire in August 2020 with the remainder in 
August 2021.

Under a downside scenario that the pubs all 
remain closed until August 2020, the furlough 
scheme closes at the end of October 2020, and 
the Group operates at reduced capacity of 40% 
of the original budget for the remainder of 
2020/21 then the long-term viability would 
be dependent on whether the Group could 
refinance when the CCFF loan was repayable 
in May 2021.

Management are in continuous dialogue with 
the lenders and are comfortable that they will be 
able to refinance due to the Group’s high-quality 
asset backed Balance Sheet; however, as this 
process has not been formalised it gives rise 
to a material uncertainty over the going 
concern assumption.

As part of the ongoing discussions with the 
lenders, post year end the covenants have been 
revised for March, June and September 2020. 
Management are in discussion with the lenders 
to revise the covenants for December 2020 
and March 2021 and have informally got their 
confirmation that this will be agreed. As this has 
not been formalised and under most scenarios 
the Group would fail the covenant tests if 
not revised, this also gives rise to a material 
uncertainty over the going concern assumption.

Based upon this assessment, the Directors 
confirm that they have reasonable expectation 
that the Group will be able to continue in 
operation and meet its liabilities as they fall due 
over the assessment period. However, because 
of the reliance on refinancing which has not 
been formalised and the fact that under most 
scenarios the Group would be unable to comply 
with the covenants during the assessment period 
unless revised beyond September 2020, these 
materiality uncertainties may cast significant 
doubt about the Group’s ability to continue as 
a going concern. 

Adam Councell
Finance Director
30 July 2020 

31

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Principal Risks and Uncertainties

Principal Risks and Uncertainties 
The following sets out the principal risks 
the business faces at present that may 
impact future performance. This analysis is 
not intended to be a comprehensive list of 
all risks actively managed by the business. 
The key financial risks are detailed in note 28 
to the financial statements. The principal risks 
have been categorised as emerging or strategic 
risks in order to highlight areas where there 
is a greater degree of fluidity due to 
changing circumstances. 

Risk Management

Risk Management 
Managing risks effectively is key to 
ensuring that we achieve our strategic 
objectives in the long term and continue 
to deliver the high standard our customers, 
people and shareholders expect. Whilst we 
have a well-established risk management 
framework, we continually strive to improve 
our approach, for example by:

 – conducting in-depth reviews of specific 
risks to ensure that our controls operate 
effectively and mitigate our risks to an 
acceptable level

 – enhancing our regular risk reporting to 

the Audit Committee to assist its 
oversight role

 – reviewing the potential impact of emerging 

risks on the business and taking 
appropriate actions to mitigate those risks
 – reviewing ownership and accountability of 

risks and controls across the new 
Executive and management teams.

Risk Management Process
Risks are identified, considered and 
observed at all levels of the business 
including operational, administrative 
and strategic risks. These risks are then 
assessed and appropriate mitigation and 
management plans are implemented to 
reduce the potential likelihood and impact. 
The suitability of these actions is reviewed 
through robust reporting and monitoring 
which creates a feedback loop enabling a 
continuous improvement process to be in 
place regarding risk management. 

The risk management process is managed by 
the Executive Team and is overseen by the 
Audit Committee which is further supported 
by the external audit process. Both the 
Executive Team and the Audit Committee 
report to the Main Board.

Emerging Risks

Description

Risk mitigation

Coronavirus 
The coronavirus outbreak has had a seismic short-term 
impact on our industry. This has most obviously been 
through the closure of all our pubs and hotels to help 
limit the spread of the virus. The impact of any 
government enforced social distancing restrictions on 
our ability to trade when we reopen, and any changes in 
the behaviour in our customers following the outbreak, 
are both considered risks in the medium and longer 
term. The health and safety of our team members is 
critical so implementing appropriate measures for 
them to carry out their roles safely is of paramount 
importance to Fuller’s.

National Living Wage and Labour Pool
Future labour cost increases may impact the profitability 
of the business. The principal drivers of such increases 
are projections for future increases in the National Living 
Wage coupled with any potential for a tightening 
of labour supply. 

During the period of business closure, we have taken all possible action to reduce our 
monthly cost base, such as making alternative arrangements with our suppliers and 
landlords. In addition, we have taken advantage of the government support for business 
through the job retention scheme, business rates holiday for the hospitality sector and 
increasing our liquidity levels through the Bank of England Covid Corporate Financing 
Facility. Furthermore, we have focused on reopening our business with an appropriate 
offer to maximise our ability to trade despite continued restrictions. Fuller’s ability to 
withstand such periods of uncertainty has been built on a sustained strategy of aiming to 
develop a largely freehold estate so that the strength of the Company’s Balance Sheet 
underpins the business.

This risk is kept under review and we aim to mitigate the risk of such increases through 
a combination of improved operational efficiency and passing the cost on through the 
prices we charge. Without these opportunities, the business would suffer a reduction 
in profitability across both pubs and hotels.

32

Strategic ReportAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Emerging Risks continued

Description

Risk mitigation

Brexit
There continues to be a potential negative impact on the 
business through Brexit following the transitional period. 
The primary risk is a reduction of labour supply and the 
impact on our ability to find and recruit appropriate levels 
of staff. Secondary risks, though less likely, relate to 
supply chain challenges and the potential for increase 
in raw material costs.

Strategic Risks

Description

Strategy Development
There is a risk that we are unable to design or 
implement appropriate business plans and strategies, 
to make decisions, to allocate resources or to adapt 
to changes in the business environment. This includes 
the risks associated with coronavirus, acquisition and 
disposal decisions and their implementation. 

Consumer Demand Shifts 
The business’s success is attributable to its ability 
to anticipate and react to consumer demand.

The Board continues to consider the risk posed by Brexit. Due to the coronavirus 
outbreak this risk has materially reduced in the short term as we are unlikely to need 
to recruit as many new team members whilst our business is subject to social distancing 
restrictions. Our philosophy of providing locally sourced produce on our menus 
reduces the potential of raw material cost increases.

Risk mitigation

Our vision for the future is very clear: “to create exceptional experiences full of style 
and spirit – characterful pubs and hotels where everyone feels they belong and where 
people leave happier than when they arrived”. 

We have already restructured our Executive Team to ensure we have the right skills and 
experience to deliver this vision and retain a strong value set which guides our actions. 
As a primarily family owned business, we have the advantage of pursuing long-term 
growth as opposed to short-term gains.

Management monitor and research consumer trends and run trials of new technologies. 

We gather consumer feedback through Net Promoter Score surveys, customer 
complaints and online and social media reviews. 

We analyse retail pricing and market share data to ensure we are competitive but 
still premium. 

Health and Safety 
The health and safety of our employees and customers 
is a key priority for us. 

Operating a large number of sites increases the 
challenge of ensuring the highest health and safety 
standards are adhered to. In the short term the 
increased risk of coronavirus demands that we take 
all appropriate steps in reopening to protect our 
customers and provide all employees with the right 
personal protective equipment to ensure their safety.

We have a comprehensive training programme in place for our employees covering all 
aspects of health and safety.

All sites complete a risk assessment and are required to undertake detailed weekly and 
monthly compliance checks which are then subject to review by our in-house health 
and safety team. New risk assessments and appropriate adjustments to sites to comply 
with government guidelines and restrictions in response to coronavirus have been 
carried out for every location that has or will be reopened.

Finally, we will continue to utilise the services of expert third party health and safety 
auditors to undertake annual audits on all our sites and perform detailed investigations 
in instances where an incident does occur.

Recruitment and Retention of Employees
The recruitment and retention of high calibre 
employees is fundamental to our ability to deliver 
a distinctive experience for our customers, and to 
support our growth agenda. In particular, the role 
of the Executive Team in the management of the 
business is key and any unplanned vacancies would 
carry an increased level of risk.

We have succession plans in place for key senior management roles and have drawn 
upon these when selecting an Executive Team to deliver the Board’s strategy for the 
new pubs and hotels focused business.

Given the competition for high quality candidates across our sites and especially in 
London, we have a progressive recruitment strategy to ensure that our offer to employees 
is attractive. We provide support for staff from the EU and have increased the number of 
chef apprentice positions for UK candidates. By investing in our employees and offering 
them real career paths, we are able to differentiate ourselves from the competition and 
ensure that we remain the employer of choice in a challenging market.

33

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Strategic Report
Principal Risks and Uncertainties
Continued

Strategic Risks continued

Description

Risk mitigation

Information Technology 
The Group is increasingly reliant on its information 
systems to operate, and trading would be affected 
by any significant or prolonged failures.

Our IT function has a range of facilities and controls in place to ensure that in the 
event of an issue normal operation would be restored quickly. These include a formal IT 
Recovery Plan, online replication of systems and data to a third party recovery facility, 
and external support for hardware and software.

Cost Inflation 
Market uncertainty and increasing demand leads to 
cost pressures in several areas, such as food and drink 
production, utilities and staff costs. This risk has increased 
following the sale of the The Fuller’s Beer Company and 
the inception of a new supply agreement to stock our 
bars, and with the ongoing uncertainty around Brexit.

Supply Chain
There is a risk that poor performance by our suppliers 
may damage customer satisfaction and could impact 
the profitability of the Company. This risk has increased 
following the sale of The Fuller’s Beer Company and the 
inception of a new supply agreement.

Over the last year we have worked hard to separate our IT systems from The Fuller’s 
Beer Company following the sale process and in readiness for relocation to our new 
support centre.

Our preference is to have long-term agreements in place with our suppliers linking any 
price rises to CPI. We have a Long-Term Supply Agreement (“LTSA”) in place with 
Asahi Europe Ltd for the supply of beer, cider and other beverages which limits 
increases to CPI.

We regularly monitor prices using relevant commodity databases and the ONS 
inflation indexes and all contracts are competitively tendered. 

We have an LTSA in place with Asahi Europe Ltd for the supply of beer, cider and other 
beverages. This ensures that products will meet certain brand performance metrics, and 
the supply service is subject to Key Performance Indicators (“KPIs”).

All other key suppliers are subject to service and quality KPIs which are monitored 
on a monthly basis. 

Our preference is for long-term agreements and strong relationships and we work with 
smaller suppliers to ensure that they grow healthy sustainable businesses outside of 
their agreement with Fuller’s.

Long-Term Supply Agreement
The LTSA entered into with Asahi Europe Ltd from 
30 April 2019 exposes the Company to reputational 
risk, as a third party is operating under the Fuller’s 
name and branding. It also increases the risk of a break 
in continuity of distribution now that this is no longer 
directly under the control of the Company.

The operation of the LTSA includes regular dialogue between the Company and Asahi 
to discuss key initiatives and maintain mutual brand guidelines. Asahi and Fuller’s have 
similar strong core values, which reduces reputational risk. 

The terms of the LTSA ensure that distribution services are subject to strict KPIs and 
Fuller’s retains direct relationships with all key end suppliers.

34

Annual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Section 172 Statement 

The Companies (Miscellaneous 
Reporting) Regulations 2018 
require Directors to explain how 
they considered the interests of key 
stakeholders and the broader matters 
set out in Section 172(1)(A) to (F) of 
the Companies Act 2006 (“Section 
172”) when performing their duty to 
promote the success of the Company 
under Section 172. This includes 
considering the interest of other 
stakeholders, which will have an 
impact on the long-term success 
of the Company.

This Section 172 statement, which is reported 
for the first time, explains how Directors have 
engaged with employees, suppliers, customers 
and others; and have had regard to employee 
interests, the need to foster the Company’s 
business relationships with suppliers, customers 
and others, and the effect of that regard on the 
principal decisions taken by the Company 
during the financial year.

The Section 172 statement focuses on matters 
of strategic importance to Fuller’s, and the 
level of information disclosed is consistent with 
the size and the complexity of the business.

As detailed in the Corporate Governance 
Report on page 48, the Board of Directors 
has a clear set of matters reserved for its 
consideration as well as matters delegated to 
Committees with detailed terms of reference.

When making decisions, each Director ensures 
that they act in the way they consider, in good 
faith, would most likely promote the Company’s 
success for the benefit of its members as a whole 
and in doing so have regard to: 

(a) the likely consequences of any decision 
in the long term. For Fuller’s and its 
Board of Directors, this has always been 
an integral part of the culture of a very 
long-established business. The long term 
for Fuller’s means much more than normal 
business modelling entails. It is at the heart 
of all decisions taken by the Board

(b) the interest of the Company’s employees. 
Details of the normal engagement process 
with employees can be found in the 
Directors’ Report on pages 44 and 45; 
in addition, more information relating to 
specific engagement in relation to the 
coronavirus can be found on page 6

(c) the need to foster the Company’s business 
relationship with suppliers, customers and 
others. The Board believes that delivering 
the strategy successfully requires strong 
mutually beneficial relationships with 
suppliers and customers and indeed with 
industry bodies that further the interests 
of the sector as a whole. More details of 
engagement can be found in the Corporate 
Social Responsibility report on page 36

(d) the impact of the Company’s operations 
on the community and the environment. 
The Board has considered and approved 
a revised Corporate Social Responsibility 
policy and framework which recognises this 
impact. Details can be found on page 36

(e) the desirability of the Company 

maintaining a reputation for high standards 
of business conduct. Fuller’s is well regarded 
as a business because it has a consistent 
record of doing the right thing – one of the 
most enduring key values of the business. 
This forms part of the Fuller’s culture

(f) the need to act fairly as between 

members of the Company. The unique 
capital structure of Fuller’s as a partly 
listed company has always required the 
Directors to balance the interests of a 
diverse shareholder base. The focus on 
the long term is well understood by the 
Company’s shareholders themselves.

Principal Decisions
As detailed in the Chairman’s and Chief 
Executive’s Statements on pages 2 to 25, 
the financial year ended 28 March 2020 
has been a transformational year for the 
business starting with the sale of the Fuller’s 
Beer Business, a critical decision taken in the 
previous financial year. The year ended having 
to face the greatest challenge for the business: 
the temporary closure of the entire business 
due to the coronavirus pandemic.

In the period, the Board of Directors 
considered the use of the proceeds of the 
disposal of the Beer Business. The Board had 
already indicated in the Circular relating to the 
disposal that it intended to use the proceeds to 
return some value to shareholders (including 
staff participating in the Share Incentive Plan), 
making an ad hoc contribution to the Defined 
Benefit Pension Scheme for the benefit of its 
members, and reinvesting the larger part of 
the proceeds into the business for the benefit 
of all its stakeholders. 

The Board also elected to compensate staff 
who held options to purchase shares as at the 
date of the return of capital by offering a cash 
amount equivalent to the value of the return of 
capital on exercise of options (including in the 
Savings Related Share Option Scheme).

These decisions have required regard to the 
interest of investors, whether institutional or 
from the family, employees, pensioners and 
the Pension Regulator. 

The process of completing the disposal of 
the Beer Business involved separating out 
that business into The Fuller’s Beer Company 
which was subsequently acquired by Asahi 
Europe Ltd. The Board had specific regard 
to the interests of employees, customers and 
suppliers of the Beer Business in that process 
and this was implemented ensuring good 
communications throughout. 

The disposal of the Griffin Brewery brought 
about the need to consider where to establish 
the support office for the focused pubs and 
hotels business. The Brewery had been the 
birthplace of Fuller’s and it was important to 
choose wisely in determining where its new 
home would be. The decision was taken to 
remain in Chiswick. The acquisition of the 
freehold of Pier House provides the business 
with its own place to establish symbolic new 
roots for the long term. This, in the view of 
the Board, is in the best interest of all of 
Fuller’s stakeholders. 

The response to the coronavirus crisis is set 
out fully on page 6. The Board instituted a 
series of weekly Board video calls to receive 
regular reports from the Executive Committee 
and consider critical decisions required in that 
period. The decisions taken throughout the 
crisis have shown the regard the Board has for 
all stakeholders: from starting to close sites 
ahead of the Government’s instructions to do 
so based on health and safety concerns and 
reduced sales level, to committing to pay 
wages for two weeks pending decisions from 
Government, to topping up the Coronavirus 
Job Retention Scheme (“CJRS”) so that 
staff received 80% of their actual salary, to 
suspending commercial rent for our Tenants, 
to liaising closely with suppliers throughout the 
closure and getting involved through industry 
bodies to ensure the best possible outcome 
for the business and the sector. 

35

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Corporate Social Responsibility

F U L L E R ’ S   H A S   H A D   C O R P O R AT E 
S O C I A L   R E S P O N S I B I L I T Y   AT   I T S 
H E A R T   F O R   1 7 5   Y E A R S ,   B U T 
T H I S   Y E A R   W E   I M P L E M E N T E D 
A   N E W   C S R   S T R AT E G Y   – 
L I F E ’ S   T O O   G O O D   T O   W A S T E . 

At its core are three distinct areas that we are committed to focusing on:

Our environment 

Our communities 

Our people

At the other end of the process, we have trialled 
a food waste collection service. The food waste 
is sent for anaerobic digestion to produce green 
energy and compost. We are already sending 
zero waste to landfill with 64% being recycled 
and the remainder being sent for conversion 
to fuel. We are aiming to raise the recycling 
figure to 80% by 2022. We will look to 
regularly update our stakeholders on progress 
in this area.

Our suppliers play a key role in reducing our 
environmental footprint. The majority of our 
suppliers are UK based. Many of these supplier 
relationships are long established – for instance, 
we have worked with Owton’s, our Hampshire-
based butcher, since 2006.

By embarking on this initiative, we are 
prioritising the protection of those three areas. 
We will look after the environment, doing our 
part in the fight against climate change; we will 
protect our people – which will help to attract 
and retain the right people for our business 
– and we will support our communities, working 
in partnership with those who provide vital care 
to, or are active in, our neighbourhoods. 

The strategy is based on a simple cycle of 
understanding the issues that impact on the 
three areas, planning solutions for tackling 
those issues, implementing the plans – and 
then understanding how our actions have 
impacted in a positive manner, thereby creating 
a virtuous circle to ensure we continuously 
improve. Good Corporate Social Responsibility 
(“CSR”) is not a tick box exercise – actions 
have to be evaluated as the agenda moves on 
and we must move with it. 

The Life’s too good to waste campaign will 
also be at the heart of all our strategic business 
decisions, as our stakeholders demand that 
we don’t just act in a responsible manner, but 
ensure it is at the centre of our thinking, 
planning, vision and strategy.

The campaign was launched to the business in 
January 2020 and started with a number of 
easy to undertake initiatives to get us started. 
We will look at the three areas in more detail, 
the early actions we have taken and the plans 
we have to develop further.

Our Environment is Too Good to Waste
Environmental issues have really come to 
the fore over the last year with the protests by 
Extinction Rebellion gaining extensive media 
coverage and the rise of Greta Thunberg, who 
is inspiring the next generation to prioritise the 
natural world in everything they do.

At Fuller’s, we are very keen to ensure that we 
play our role within this movement and one of 
the best places to start is with food waste, as 
this can be tackled on more than one front. 
The investment we put into training our chefs 
and kitchen teams focuses their thinking on 
avoiding waste when creating dishes and 
planning menus, benefiting the environment 
and the bottom line. 

36

Strategic ReportAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. These local food stories are both good for 
the environment and appealing to customers. 
Another great example is the chalk stream 
trout that we serve on our menu. Caught in the 
River Test, right next to our pub, The Mayfly, 
the fish is smoked at Severn & Wye Smokery 
before returning on the pub’s menu as one of 
our most popular dishes. Like all our fish, this 
is from a sustainable source. 

Modern Slavery
All of our suppliers must adhere to the 
highest practices, particularly around 
modern slavery. This year, for the first 
time, we held a modern slavery training 
session for our hotel teams to help them 
identify possible abuse. The session, which 
was a real eye-opener, covered forced 
labour – particularly around cleaning 
contractors – and possible abuse of a sexual 
nature. While incredibly disturbing and 
emotional, our team members left with 
some clear ideas on what to look for and 
what to do if they suspected someone was 
a victim of modern slavery.

One of the biggest areas where we can improve 
on our environmental footprint is through the 
materials, technology and energy systems we 
use in our refurbishments. We have already 
installed smart metering across our estate, 
allowing us to monitor energy consumption 
every half hour – and to take action accordingly 
– but where we undertake refurbishments, we 
have an opportunity to add in exciting new 
features to further reduce energy usage. 
The same is true at Pier House, our new support 
centre, where building work was completed in 
the last quarter of the financial year.

ROYAL SOCIETY FOR 
BLIND CHILDREN

Fuller’s sponsors a large number of 
smaller charities every year and one 
of these is the Royal Society for Blind 
Children (“RSBC”). The money we 
donate helps provide support for visually 
impaired children and their families in the 
Hounslow area. The RSBC ensures that 
the children and their families can lead 
full and active lives and that the children 
can become socially independent and 
confident individuals. 

>>  For more information, visit 

www.rsbc.org.uk

At Pier House, an intelligent heating system 
matches output with demand – taking account 
of the number of people in the building to 
ensure it can maintain a standard temperature 
of 21/22°C throughout. There are solar panels 
for water heating and all lighting – both internal 
and external – is either on light sensors or 
movement sensors to avoid unnecessary 
energy use. The toilets are fitted with low 
flushing loos, waterless urinals, low energy hand 
dryers and instant hot water to avoid heating 
unnecessary tanks. In the kitchens, energy 
efficient hot water boilers replace kettles while 
there are taps for cool and carbonated water, 
avoiding the need for plastic bottled water 
coolers. The building also has four electrical 
vehicle charge points in the car park.

£290k

donated to Special Olympics GB

144 

trained Mental Health First Aiders

Greenhouse Gas (“GHG”) Emissions and Energy Consumption

The annual quantity of energy consumed in kWh from (i) 
the combustion gas and (ii) the consumption of fuel for 
the purposes of transport, together with the annual quantity 
of energy consumed in kWh resulting from the purchase 
of electricity
tCO2e1 emissions from the combustion of gas and fuel at our 
facilities as well as fleet vehicle use (Scope 1 emissions)

tCO2e emissions from purchased electricity 
(Scope 2 emissions)

Total GHG emissions (Scope 1 and Scope 2)

Group’s chosen intensity measurement:

52 weeks
 ended 
28 March 
2020

52 weeks 
ended
 30 March 
2019

 83,555,406   101,587,325 

 8,436 

 11,122 

 8,902 

 17,338 

 13,207 

 24,329 

tCO2e emissions per £100,000 of turnover

 5.2 

 5.6 

1 

tCO2e are tonnes of carbon dioxide equivalent.

The following methodologies were used to calculate the above quantities:

 – The kWh consumption figures relevant to gas and electricity were taken from invoices 
received by the Group – the kWh figures were then converted to tCO2e figures using 
the UK Government’s GHG Conversion Factors for Company Reporting 2020

 – The consumption figures relevant to transport were calculated using invoices received 
from the Group’s fuel supplier – the resulting tCO2e figures were then converted to 
kWh using the UK Government’s GHG Conversion Factors for Company 
Reporting 2020.

The Group does not have responsibility for any emission sources that are not included in 
the consolidated financial statements and are outside the boundary of operational control. 
Emissions associated with air conditioning and refrigerated leaks have been excluded as not 
being material. 

During the year, measures were in place to collect emissions data from our pub and hotel 
sites. Where this data was incomplete at the year end, we have extrapolated total emissions 
by using an average to extend data to a full year. The calculations allow for sites which 
opened and closed during the year.

37

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Corporate Social Responsibility
Continued

Similar equipment is also in place in our newly 
refurbished pubs where we are also installing 
improved cellar cooling systems that use 
heat recovery to heat hot water systems in our 
kitchens. We have also undertaken further work 
on our kitchen design and the use of Rational 
ovens reduces energy consumption by 28% and 
reduces grease by 95%. We continue to develop 
this area and are in the process of writing new 
technical specifications for our refurbishments 
that will improve energy efficiency still further.

Our Communities are Too Good to Waste
Fuller’s has been supporting its local 
communities for 175 years and, thanks to the 
generosity of our customers, we are providing 
more financial support than ever due to the 
Pennies initiative. 

Pennies, which was founded in 2010, is a charity 
leading a micro-donation movement and runs 
the “digital charity box” which offers customers 
paying by chip and pin the chance of rounding up 
their bill to the nearest pound. The money is 
shared between two of our corporate charities 
– Special Olympics GB and Shooting Star 
Children’s Hospices.

£194k

raised for charity during the year through 
‘Pennies’ in our pubs

Of the money raised, 100% goes to charity. 
10% goes to Pennies, to help grow the micro-
donation movement and meet its charitable 
aims, while Fuller’s chooses which charities 
to support with the remaining 90%. Up until 
1 July 2019, Shooting Star Children’s Hospices 
received all of the Fuller’s discretionary 
donation, decreasing to 50% since that date, 
with the other 50% going to Special Olympics 
GB. This has resulted in donations during the 
financial year in excess of £100,000 for 
Shooting Star Children’s Hospices and over 
£74,000 for Special Olympics GB. 

In addition, our main Corporate Charity, 
which is Special Olympics GB, has received 
over £100,000 through donations made on 
the sale of children’s meals and our popular Ale 
& Pie Tasting Board. Our teams have also got 
behind Special Olympics GB with money 
raised through walks, bike rides and football 
tournaments and we are now the biggest 
contributor to this amazing charity. 

We have also supported two other charities 
in a major way during the year. The first is 
OnSide – where we are supporting a new 
youth zone in Hammersmith. OnSide’s Youth 
Zones are designed to give young people aged 
8-19 (25 for those with a disability) somewhere 
to go, something to do and someone to talk to 
in their leisure time – occupying their bodies 
and minds with fun activities, learning new 
skills and socialising in a safe, positive way. 
OnSide Youth Zones are there for young 

38

SPECIAL OLYMPICS GB

Special Olympics GB (“SOGB”) is 
the largest provider of year-round 
sports coaching and athletic 
competitions for children and adults 
with intellectual disabilities (“IDs”). 
There are an estimated 1.5 million 
people with an ID in Great Britain, 
many of whom experience the worst 
forms of discrimination and bullying. 

SOGB currently has more than 120 
accredited clubs and hosts over 160 
annual competitions across 28 sports. 
These programmes are run by over 
3,700 volunteers who support 
thousands of athletes. 

Fuller’s partnership supports the 
delivery of these sports programmes, 
the club accreditation infrastructure, 
volunteer recruitment and athlete 
registration. It also supports the 
development of specialist programmes 
such as Unified Sport, where children 
both with and without IDs compete 
together, and the Athlete Leadership 
Programme, training athletes to grow 
through sporting achievements and 
become leaders in their communities.

SOGB transforms the lives of 
people living with an ID. It provides 
opportunities to increase confidence, 
realise potential, develop physical 
fitness, demonstrate courage and 
experience new friendships – and, 
above all, for both athletes and their 
families to have some fun.

>>  For more information, visit 

www.specialolympicsgb.org.uk

Strategic ReportAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. MENTAL HEALTH FIRST AID

The mental and emotional well-being of 
our team members is as important as their 
physical safety and we have worked hard 
over the year to improve the way we 
respond to this issue. At the year end 
we had 144 trained Mental Health First 
Aiders and we have worked with the 
Licensed Trade Charity to make sure that 
any of our 5,000 team members, at any 
level, can access the help and support 
they need.

people in deprived areas, where the alternative 
for many is spending their evenings on the 
streets or isolated in their bedrooms, surfing 
the internet. We have made a £25,000 
donation to this project in the year and have 
pledged to provide an additional £125,000 
over the next three years to help with the 
building, set-up and initial running costs.

Prostate Cancer UK is another charity that we 
have supported during the year with a tie-up in 
June 2019 that saw this worthy cause receive 
£2 for every confirmed table booking made 
online for Father’s Day. The activity generated 
a donation to the charity of £10,000.

Outside of the specific activities mentioned 
above, Fuller’s also donated over £130,000 
to a number of charities including local 
charities, alcohol related charities and by 
matching employee fundraising activity 
through our Give As You Earn scheme and 
ad hoc payments.

In total, and including the Pennies payments, 
Fuller’s and our customers have raised over 
£350,000 for charities during the financial 
year. But supporting our communities goes 
beyond just raising money for charity.

We strive to serve our communities in other 
ways too – in particular by ensuring that we 
tailor our offer and our communication to make 
life easier for those with disabilities or particular 
dietary requirements. This includes ensuring an 
excellent range of vegan and vegetarian dishes 
and low and no-alcohol alternatives on the bar.

One of the biggest issues we face is food 
intolerances and allergies – and we have 
worked hard to ingrain allergen training in our 
front-line employees from the minute they join 
the team to protect our customers. As well as 
onsite training, we have also invested in the Ten 
Kites online menu system, which allows anyone 
with a food intolerance to screen the menu 
online before arriving at a venue. Rather than 
showing people what they can’t eat, the system 
shows them what they can eat, making it a 
much more positive experience.

Along similar lines, we also signed up to 
Good Food Talks during the year. This system 
is aimed at those with a visual impairment and 
avoids a fellow diner having to read out the 
menu. Instead, the Good Food Talks app will read 
the menu to them through their smartphone, 
giving the diner back their independence. This is 
the first step in improving our accessibility to 
a wide range of customers and we look forward 
to updating all our stakeholders further in the 
coming years. 

NAOMI HOUSE

A number of our Hampshire pubs have 
raised money for local charity Naomi 
House. Naomi House first opened in 1997 
to offer care and support to children who 
were not expected to live to adulthood and 
to their families. Our pubs have played 
football, volunteered at the house itself 
and will be undertaking the Three Peaks 
Challenge for this brilliant local charity.

>>  For more information, visit 
www.naomihouse.org.uk

39

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Corporate Social Responsibility
Continued

GENDER DIVERSITY

DIRECTORS

SENIOR
MANAGEMENT

OTHER EMPLOYEES

Female 

Male 

2 

7 

22%

78%

Female 

Male 

8 

8 

50%

50%

Female 

Male 

2,148 

2,909 

42%

58%

Our People are Too Good to Waste
Our people are our most precious resource 
and we invest heavily in their well-being – both 
through training and development for their 
role and career within Fuller’s, but also with 
regard to their mental and physical well-being

Issues around mental health have definitely 
become more widespread and more talked 
about in recent years – and it is an issue that 
has been a major focus for Fuller’s in the 
past year.

The investments we have made in training 
for our people in recent years is showing 
rewards with 90% of our new pub managers 
appointed during the year having progressed 
through the Fuller’s career path. We are also 
widening our search for new recruits and have 
been working with Only a Pavement Away, 
a charity that matches jobs in hospitality 
with ex-offenders, those in the homeless 
community and forces veterans. We have 
already recruited a small number of team 
members through this network. 

Over the last year, we have also continued 
to develop our award-winning apprenticeship 
programme and have started to work with our 
supply chain to access their apprenticeship 
levy too, allowing us to recruit even more 
apprentices into our business.

Life’s Too Good to Waste
It is early days for our new CSR Strategy 
– but we are excited by the start we have made 
and the opportunity to develop it further in 
the future.

During the year, our team members undertook 
over 3,300 training days and we relaunched 
our training offer under the banner Designed for 
Life. Rather than just focusing on delivering the 
skills to do the job, the new programme looks to 
cover a much broader personal journey.

CSR is no longer something that sits to the side 
of a business – it has to be at its heart. With the 
launch of the Life’s too good to waste campaign, 
we have created a path to ensure that happens 
and we look forward to reporting on our progress 
in future shareholder communications.

Starting with a revised and improved induction, 
the initiative has three core headings – begin, 
become, beyond. It has a stronger focus on 
in-role leadership and the soft skills that our 
team members will need both for work and 
in life. It includes a huge range of bite-sized 
learning on subjects including social media 
marketing, presentation skills, business English 
and mindfulness. We want to ensure that even 
if our team members decide not to follow a 
career in pubs or hotels, we still help them 
be the best they can be.

By order of the Board 

Simon Emeny
Chief Executive
30 July 2020

We have used Fuse – our online training and 
communications platform – to share a variety 
of contacts, training and articles signposting 
sources of help and support for our 5,000 
employees. In addition, we have held 12 Mental 
Health First Aid courses during the year, 
training 144 team members to be Mental 
Health First Aiders. 

We have also conducted our second Stop 
the Clock exercise on the topic – whereby 
discussion and training take place in the pub. 
We also work very closely with the Licensed 
Trade Charity to offer support and counselling 
for any team member and we actively 
encourage people to reach out and ask for 
help, creating an environment that enables our 
team members to be comfortable in doing so.

40

Strategic ReportAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Non-Financial Information Statement 

We set out below the information required by Section 414CA and 414CB of the Companies Act 2006 to help stakeholders understand the 
development, performance and position of the Group as well as the impact of its activity in relation to this non-financial information. 

Reporting requirement

Policies followed

Environmental 
matters

Employees

CSR Strategy – Our environment

CSR Strategy – Our people, Alcohol and Drugs Policy, Attendance and 
Absence Policy, Bullying and Harassment Policy, Communications Policy, 
Compassionate and Bereavement Policy, Data Protection Policy, 
Disciplinary Policy, Equal Opportunity Policy, Family Friendly Policy, 
Anti-Bribery Policy (covering gifts and hospitality), Grievance Policy, IT 
Policy, Mobile Phone Policy, Other Employment Policy, Parenting Policy, 
Recruitment Policy, Redundancy Policy, Residential Accommodation 
Policy, Right to Work Policy, Smoking Policy, Social Media Policy, Staff 
Accommodation Policy, Stop and Search Policy, Stress Policy, Tuition 
Policy, Modern Slavery Statement, Whistleblowing Policy

Outcome of the policies

CSR Report from page 36

CSR report from page 36
Strategic Report on page 26 and 27

Social matters

CSR Strategy – Our communities, Gender Pay Gap reporting

CSR Report from page 36

Human rights

Modern Slavery Statement

Anti-Bribery Policy (covering gifts and hospitality),
Whistleblowing Policy

Anti-corruption 
and anti-bribery 
matters

Principal risks 
and impact 
on business

Description of 
business model

Non-financial 
Key Performance 
Indicators

CSR Report – page 37 in particular

Corporate Governance Report from 
page 48
Audit Committee Report from page 53

These are set out on pages 32 and 34 
See also page 6 regarding our response 
to the coronavirus pandemic

At a glance page 4
See our vision and purpose on page 4
Strategic Report on pages 26 and 27

Strategic Report on pages 26 and 27

41

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Board of Directors

D R I V I N G   O U R 
S T R AT E G Y

The Main Board thrives by 
being strong and talented 
individuals who combine 
to form the team that 
drives our strategy. Each 
member brings their skills 
and talents to set the 
strategic direction and 
deliver further success 
for the Company.

MICHAEL TURNER
NON-EXECUTIVE CHAIRM AN

CHAIR OF THE 
NOMINATIONS COMMIT TEE

Aged 69.  
Joined in 1978. A Chartered Accountant with 
international experience. Initially ran the Wine 
Division as Wine Director. Appointed Marketing 
Director in 1988, Managing Director in 1992, 
Chief Executive in 2002 and Chairman in 
2007. Chairman of the British Beer and 
Pub Association 2008-2010. Master of the 
Worshipful Company of Vintners 2011-2012.

SIMON EMENY
CHIEF EXECUTIVE

Aged 54.  
Joined in 1996 from Bass plc where he held 
a variety of senior operational and strategic 
planning roles. Appointed to the Board as 
Retail Director in May 1998, Managing 
Director, Fuller’s Inns in July 2006, Group 
Managing Director in November 2010 and 
Chief Executive in July 2013. Non-Executive 
Director of The National Gallery Company 
Limited and Senior Independent Director 
of WH Smith PLC. Previously Senior 
Independent Director and Chair of the 
Remuneration Committee of Dunelm 
Group plc. An economics graduate and 
alumnus of Harvard Business School.

JULIET TE STACE Y 
SENIOR INDEPENDENT  
NON-EXECUTIVE DIREC TOR

CHAIR OF THE AUDIT COMMIT TEE

MEMBER OF THE 
REMUNERATION COMMIT TEE

MEMBER OF THE 
NOMINATIONS COMMIT TEE

Aged 50.  
Appointed in 2018. Former Chief Executive 
of Mabey Holdings Limited. Former Chief 
Operating Officer (UK and Europe) and 
previously Finance Director (Commercial UK) 
of Savills plc. Qualified as a Chartered 
Accountant with Ernst & Young. Fellow of 
Royal Institute of Chartered Surveyors.

RICHARD FULLER 
NON-EXECUTIVE DIREC TOR

Aged 60.  
Joined the Company in 1984. 
Appointed a Divisional Director in 1992 
and to the Board in December 2009 
with responsibility initially for sales then, 
additionally, personnel. Responsible for 
Corporate Affairs and government relations. 
Became Non-Executive Director in 
February 2020. A GMP graduate 
of Harvard Business School.

42

GovernanceAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. ADA M COUNCELL 
FINANCE DIREC TOR

FRED TURNER
RETAIL DIREC TOR

Aged 34.  
Appointed to the Board in 2019. Joined 
the Company in 2013 as an Operations 
Manager for Fuller’s Inns. Appointed Head 
of Tenanted Operations in 2015 and Tenanted 
Director in 2018. Qualified as a Chartered 
Accountant with Grant Thornton UK LLP. 
Civil engineering graduate.

Aged 42. 
Appointed in 2019 from AIM-listed 
Restore plc, where he was Group Finance 
Director. Started his career at Whitbread plc 
in the accounts department of The Pelican 
Group restaurant division before moving to 
the Milward Brown Precis subsidiary of WPP 
plc. Joined Rentokil Initial plc in 2003, 
where he held a variety of finance posts 
including Commercial Director of the Business 
and Industry division and Finance Director 
of Catering and the combined Catering 
and Hospitals division and finally Finance 
Director of the UK Business Services division. 
Qualified as a Chartered Accountant. 
Holds a degree in Mathematics.

SÉ VERINE BÉQUIN 
COMPANY SECRETARY

Aged 50.  
Appointed in 2014 after nearly 10 years as 
Group Company Secretary of Eurotunnel. 
Previously worked as a solicitor in private 
practice and then as Company Secretary 
to various UK and international companies.

SIR JA MES FULLER, BT
NON-EXECUTIVE DIREC TOR

Aged 49.  
Appointed in 2010. Served in The Life Guards 
1991-1998. Employed by the Company from 
1998-2003, working in the Tied and Managed 
Pub estate and has since been running his 
own business.

HELEN JONES
INDEPENDENT NON-
EXECUTIVE DIREC TOR

CHAIR OF THE 
REMUNERATION COMMIT TEE

MEMBER OF THE AUDIT COMMIT TEE

Aged 61.  
Appointed in 2019. Non-Executive Director 
of motor accessories and cycling giant Halfords 
Group plc, where she chairs the CSR Committee 
and Non-Executive Director of Premier Foods 
plc. Formerly Group Executive Director at Caffè 
Nero and Managing Director of Zizzi, the Italian 
casual dining chain, and Non-Executive Director 
of international fast-dining restaurant group 
Vapiano SE. Vice-Chairman of the Ben & Jerry’s 
Board and Non-Executive Director of Whittard.

ROBIN ROWL AND, OBE
INDEPENDENT NON-
EXECUTIVE DIREC TOR

MEMBER OF THE AUDIT COMMIT TEE

MEMBER OF THE 
REMUNERATION COMMIT TEE

Aged 59.  
Appointed in 2020. Previously Chairman and 
Chief Executive of YO! Sushi, Non-Executive 
Director of Marstons PLC and Tortilla. 
Currently European Operating Partner of 
TriSpan Private Equity with Chairman and 
Non-Executive Director roles with three 
portfolio companies: Rosa Thai, Thunderbird 
and Rosa Mexicano (USA). Independent 
Non-Executive Director roles with Eathos 
(Gulf) and Caffè Nero. Awarded an OBE in 
2015 for outstanding services to hospitality. 

43

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Directors’ Report

The Directors present their report to 
shareholders together with the audited 
financial statements for the 52 weeks 
ended 28 March 2020.

Details of all Directors’ interests as at the 
end of the financial year are set out in the 
Directors’ Remuneration Report on pages 
58 to 80.

Strategic Report
The statements and reviews on pages 6 to 41 
comprise the Strategic Report which includes 
information about the Group’s strategy and 
business model as well as providing an update 
on the business and financial performance 
during the year and indications of likely future 
developments, Key Performance Indicators 
(“KPIs”), principal risks and uncertainties 
and the Group’s financial management 
and treasury policies. Post Balance Sheet 
events are disclosed in note 34 to the 
financial statements.

Directors 
A list of Directors who served during the 
financial year and comprise the Board of 
Directors as at the date of this report, together 
with biographical details, is given on pages 42 
and 43.

On the disposal of the Fuller’s Beer Business, 
Simon Dodd resigned as a Director with effect 
from 30 April 2019. John Dunsmore, who had 
served an additional year beyond his nine-year 
term, resigned as a Director with effect from 
25 July 2019. Jonathon Swaine resigned as a 
Director with effect from 4 September 2019 
and Richard Fuller became a Non-Executive 
Director with effect from 1 February 2020.

On the recommendation of the Nominations 
Committee, Fred Turner was appointed 
by the Board of Directors with effect from 
1 June 2019. His appointment was approved 
by shareholders at the Annual General 
Meeting held on 4 September 2019. 
On the recommendation of the Nominations 
Committee, Adam Councell was appointed by 
the Board of Directors with shareholders effect 
from 27 August 2019, this appointment was 
approved by the shareholders at the Annual 
General Meeting held on 4 September 2019. 
On the recommendation of the Nominations 
Committee, Robin Rowland was also appointed 
as a Director by the Board with effect from 
23 March 2020. In accordance with the 
Articles of Association, his appointment will 
be subject to the approval of shareholders 
at the Annual General Meeting.

Richard Fuller and Adam Councell retire 
by rotation at the Annual General Meeting and 
offer themselves for re-election. Adam Councell 
is an Executive Director and has a rolling service 
contract of 12 months’ duration.

44

Dividends
The Company paid an interim dividend of 
7.80p per ‘A’ and ‘C’ ordinary share of 40p 
each and 0.780p per ‘B’ ordinary share of 
4p each on 10 January 2020. In view of the 
coronavirus pandemic, the Directors decided 
not to recommend a final dividend for the 
financial year ended 28 March 2020. 

The 2020 interim dividend paid of 
£4,309,331, which together with the ‘D’ 
share single dividend of £69,355,922 and the 
£120,000 of cumulative preference dividends 
paid will make total dividends of £73,785,253.

Auditors and Disclosure of Information 
to Auditors
The Directors who held office as at the date 
of approval of this Directors’ Report confirm 
that, so far as they are each aware, there is 
no relevant audit information (as defined in 
Section 418(2) of the Companies Act 2006) 
of which the Company’s auditors are unaware 
and each Director has taken all the steps 
that they ought to have taken as a Director to 
make themselves aware of any relevant audit 
information to establish that the Company’s 
auditors are aware of that information. 
The auditors, Grant Thornton UK LLP, have 
indicated their willingness to continue in office, 
and a resolution that they be re-appointed will 
be proposed at the Annual General Meeting.

Indemnity Provisions
The Articles of Association provide the 
Directors with indemnities in relation to 
their duties as Directors, including qualifying 
third party indemnity provisions (within the 
meaning of the Companies Acts). All of the 
Executive Directors’ contracts contain a 
clause which states: “the Executive shall be 
indemnified out of the assets of the Company 
against any liability incurred by him as a 
Director or other officer of the Company 
in defending any proceedings (whether civil 
or criminal) in which judgement is given in 
his favour or in which he is acquitted or in 
connection with any application under the 
Companies Acts in which relief from liability 
is granted to him by the court from liability for 
negligence, default, breach of duty or breach 
of trust he may be guilty of in relation to the 
affairs of the Company.” The Company 
purchases Directors and Officers liability 
insurance which gives appropriate cover for 
any legal action brought against its Directors. 

This insurance also covers the Trustees of the 
Company’s defined benefit pension scheme. 

Political Donations
The Group does not make political donations.

Purchase of Own Shares 
At the Annual General Meeting held on 
4 September 2019, the Company was given 
authority to purchase up to 4,811,797 ‘A’ 
ordinary shares to be held as treasury shares 
to be used in connection with, among other 
purposes, the Long-Term Incentive Plan 
(“LTIP”) and/or other share option schemes. 
This authority will expire at the Annual 
General Meeting and shareholders will be 
asked to give a similar authority to purchase 
shares up to 15% of the ‘A’ ordinary capital 
at that date.

The Company’s maximum issued ordinary 
share capital during the year was £22,793,726 
comprising 33,619,834 ‘A’ ordinary shares, 
89,052,625 ‘B’ ordinary shares and 
14,459,218 ‘C’ ordinary shares.

During the year the Company purchased a 
total of 48,700 ‘A’ ordinary shares at a total 
cost of £395,487 (exclusive of stamp duty). 
These share purchases represented 0.09% 
of the maximum issued ordinary shares and 
0.14% of the Company’s issued ‘A’ ordinary 
share capital.

41,374 ‘A’ ordinary shares held in treasury, 
with a value of £477,870, were transferred 
to the Trustee of the Share Incentive Plan. 
293,955 ‘A’ ordinary shares held in treasury 
were allocated to participants of the Savings 
Related Share Option Scheme, the Senior 
Executive Share Option Scheme and the 
Executive Share Option Scheme on exercise 
of options, generating net cash proceeds of 
£2,267,602. As at 28 March 2020, a total 
of 1,280,061 ‘A’ ordinary shares and a total 
of 4,558,009 ‘B’ ordinary shares are held 
as treasury shares.

Employees
Communication and engagement is 
important to the business and is part of the 
rhythm of life at Fuller’s. Formal and informal 
messages are cascaded via a communications 
app, noticeboards and face to face via the 
regular team meetings and shift briefings 
held in every area and every pub or hotel. 
Every team member has access to Fuse, the 
communications app, which provides access 
information at a time to suit the individual and 
an opportunity to ask questions and provide 
feedback to the author of the communication. 

GovernanceAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Large, face to face, events are carefully 
designed to engage team members and share 
messages in an experiential way. The annual 
Managers’ Conference (for all General 
Managers and Head Chefs) and Connection 
Week, for one non-management representative 
from each pub or hotel, are popular events 
on the communications calendar. Both events 
facilitate the communication of key messages 
directly from the Executive Team and senior 
leaders to a largely remote workforce. 
Materials are also provided for attendees to 
cascade the messages to their local teams.

Share Capital
Information on the Company’s financial 
instruments, capital structure and related 
restrictions is given in notes 28 and 29 to the 
financial statements. Details of significant 
shareholdings are set out below.

Computershare Trustees Limited holds 
a total of 226,793 ‘A’ ordinary shares on 
behalf of employees of the Company who are 
participants in its SIP. This represents 1.17% of 
the issued ‘A’ ordinary share capital (excluding 

Percentage ‘A’ ordinary shares of 40p each

shares held in treasury). In respect of the shares 
that have been allocated, Computershare 
Trustees Limited exercises voting rights in 
relation to those shares, having consulted with 
the participants about their voting intentions. 

Substantial Shareholdings
The Company had been advised under the 
Disclosure and Transparency Rules that the 
following held an interest in 3% or more of the 
voting rights of its listed issued share capital:

As at 
 28 March 
2020

15.29

6.42

3.03

As at
 1 July 
2020

14.86

6.42

3.03

A consultation committee further 
facilitates a dialogue between the business 
and representatives of all team members 
including union members. Taken together, 
these communications have allowed the 
business to engage successfully with all 
teams, wherever they are employed.

A recruitment policy is designed to ensure 
that all applications for employment, including 
those made by disabled persons, are given full 
and fair consideration, in light of the applicants’ 
particular aptitudes and abilities. The Company 
also has an Equal Opportunities Policy which 
is designed to ensure that all colleagues are 
treated equally in terms of training, career 
development and promotion. Where team 
members develop a disability during their 
employment, every effort is made to 
continue their employment and arrange for 
appropriate training, career development and 
promotion as far as is reasonably practicable. 
Development and training of our teams at all 
levels has always been a priority at Fuller’s and we 
run multiple development and apprenticeship 
programmes each year culminating in an annual 
graduation ceremony for our all graduates 
and apprentices.

The Company continues to offer qualifying 
staff a Savings Related Share Option Scheme 
– although no invitation was made in 2019, a 
Share Incentive Plan (“SIP”) and a variety of 
performance related bonus arrangements, which 
serve to encourage team interest in the Group’s 
performance. All team members are given an 
“Inndulgence” card allowing them to benefit 
from a colleague discount in the Company’s 
managed pubs as well as in Cotswold Inns & 
Hotels and Bel & The Dragon outlets.

Stakeholder Engagement
Information on how the Directors engage with 
the Group’s different stakeholders, including 
shareholders, employees and customers, can 
be found on page 35.

BlackRock, Inc

Ameriprise Financial, Inc

Dunarden Limited 

The Company is also aware of the following interests in 3% or more of the voting rights in the two 
classes of its unlisted share capital:

Percentage ‘B’ ordinary shares of 4p each

Mr A W M Mitchell & Burges Salmon Trustees Ltd

Mr R H F Fuller & Mr R I Turner & Mr P A Sheils

Mr A G F Fuller

Mr R H F Fuller & Mr P A Sheils & Mr P J Turner

Dunarden Limited

Mr R D Inverarity

Mr G F Inverarity

Miss S M Turner

Mr M J Turner 

Mr R H F Fuller

Mr T J M Turner

Percentage ‘C’ ordinary shares of 40p each

Mr A W M Mitchell & Burges Salmon Trustees Ltd

Mr T J M Turner

Miss S M Turner

Mr P A R Carter & Mr J M Gordon

Mr A G F Fuller & Mr P A R Carter 

Mr P A R Carter & Mr A G F Fuller

Mrs D M St. C Turner

Mr C D W Williams

Mrs E A Crisp

As at 
 28 March 
2020
 and at 
 1 July 
2020 

15.65

8.07

6.03

4.87

3.79

3.71

3.67

3.51

3.50

3.25

3.25

As at
 28 March 
2020
 and at
 1 July
 2020 

31.02

6.20

5.25

4.30

4.12

4.02

3.09

3.02

3.02

45

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Directors’ Report
Continued

The Group has entered into a number 
of agreements with the major brewers 
operating in the UK under which it both buys 
and sells beers and these agreements may be 
terminated by the other party should the 
Group undergo a change of control.

In the event of a change of control the 
Company is obliged to notify its main bank 
lenders of such. The lenders shall not be 
obliged to fund any new borrowing requests 
and the facilities will lapse after 30 days 
from the change of control if terms on which 
they can continue have not been agreed. 
All borrowings including accrued interest 
will become repayable within ten days of 
such a lapse.

Information Required under the Listing Rules
There is no information to disclose in this 
Annual Report and Accounts pursuant to 
Listing Rule 9.8.4.

Corporate Governance
The Group’s report on Corporate Governance 
is set out on pages 48 to 52. The Corporate 
Governance Report forms part of this 
Directors’ Report and is incorporated 
into it by reference.

Corporate Social Responsibility
The Group’s report on Corporate Social 
Responsibility is set out on pages 36 to 40. 
It contains information on greenhouse gas 
emissions, energy efficiency action and 
gender diversity.

By order of the Board

Séverine Béquin
Company Secretary
30 July 2020 

Fuller, Smith & Turner P.L.C.
Pier House 
86-93 Strand-on-the-Green 
London W4 3NN 

Registered in England under number: 241882

Articles of Association
The Articles of Association state that the 
Board may appoint Directors and that at 
the subsequent Annual General Meeting, 
shareholders may elect any such Director. 
Alternatively, the Company may directly 
appoint a Director. The Articles also contain 
the power for the Company to remove any 
Director by special resolution and appoint 
someone in his place by ordinary resolution. 
There are various other circumstances under 
the Articles which would mean that the office 
of a Director would be vacated, including if he 
resigns, becomes of unsound mind or bankrupt.

At every Annual General Meeting one-third 
of the Directors who are subject to retirement 
by rotation or, if their number is not three or 
any multiple of three, then the number nearest 
to but not exceeding one-third shall retire 
from office but, if there is only one Director 
who is subject to retirement by rotation, he 
or she shall retire. In addition, if any Director 
has at the start of the Annual General 
Meeting been in office for more than three 
years since his or her last appointment or 
re-appointment he or she shall retire at that 
Annual General Meeting.

The Articles do not contain any specific provisions 
about amendments to the Articles and are 
therefore governed by the relevant Companies 
Act requirements which state that the Articles 
may only be amended by special resolution.

Subject to the Company’s Memorandum and 
Articles of Association and UK legislation, the 
business of the Company is managed by the 
Board which may exercise all the powers of the 
Company. The Articles of the Company have 
a section entitled “Powers and Duties of the 
Board” which sets out powers such as the rights 
to establish local boards, to appoint agents, 
to delegate and to appoint persons with the 
designation “Director” without implying that 
the person is a Director of the Company. 
There are further sections of the Articles 
entitled “Allotment of Shares” setting out the 
Board’s power to issue shares and purchase the 
Company’s own shares, and “Borrowing Powers” 
setting out the provisions concerning the 
Company’s power to borrow and give security. 
The Directors have been authorised to allot and 
issue ordinary shares. These powers are exercised 
under authority of resolutions of the Company 
passed at its Annual General Meeting.

46

GovernanceAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Directors’ Statements

The Directors are responsible for preparing 
the Annual Report in accordance with 
applicable law and regulations. The Directors 
consider the Annual Report and the financial 
statements, taken as a whole, provides the 
information necessary to assess the Company’s 
performance, business model and strategy 
and is fair, balanced and understandable. 
The Directors are responsible for the 
maintenance and integrity of the corporate 
and financial information included on the 
Company’s website. Legislation in the United 
Kingdom governing the preparation and 
dissemination of financial statements may 
differ from legislation in other jurisdictions.

Statement as to Preparation 
of Financial Statements
The Directors confirm, to the best of 
their knowledge:

 – that these financial statements, prepared 

in accordance with IFRS as adopted by the 
European Union, give a true and fair view 
of the assets, liabilities, financial position 
and profit of the Group and Company taken 
as a whole; and

 – that the Annual Report and the Strategic 

Report includes a fair review of the 
development and performance of the 
business and the position of the Group and 
Company taken as a whole, together with 
a description of the principal risks and 
uncertainties that they face.

The Directors of Fuller, Smith & Turner P.L.C. 
are listed on pages 42 and 43.

Directors’ Statement as to Disclosure 
of Information to Auditors
The Directors who were members of the Board 
at the time of approving the Directors’ Report 
are listed on pages 42 and 43. Having made 
enquiries of fellow Directors and of the 
Company’s auditors, each of these Directors 
confirms that:

 – to the best of each Director’s knowledge 

and belief, there is no information relevant 
to the preparation of this report of which 
the Company’s auditors are unaware; and 

 – each Director has taken all the steps a 
Director might reasonably be expected 
to have taken to be aware of any relevant 
audit information and to establish that 
the Company’s auditors are aware of 
that information.

On behalf of the Board

Michael Turner
Chairman
30 July 2020

Adam Councell
Finance Director
30 July 2020 

Statement of Directors’ Responsibilities 
in Respect of the Financial Statements
The Directors are responsible for preparing 
the Strategic Report, the Annual Report, the 
Remuneration Report and the Group and 
Company financial statements in accordance 
with applicable United Kingdom law and those 
International Financial Reporting Standards 
(“IFRS”) as adopted by the European Union.

Company law requires the Directors to 
prepare financial statements for each financial 
year. Under that law, the Directors have 
elected to prepare the financial statements 
in accordance with IFRS as adopted by the 
European Union. Under company law, the 
Directors must not approve the financial 
statements unless they are satisfied that they 
give a true and fair view of the state of affairs 
and profit or loss of the Group and Company 
for the financial period. In preparing the Group 
and Company financial statements, the 
Directors are required to:

 – select suitable accounting policies in 

accordance with IAS 1 Presentation of 
Financial Statements and then apply them 
consistently

 – make an assessment of the Company’s 
ability to continue as a going concern
 – state that the Group and Company have 

complied with IFRS, subject to any material 
departures disclosed and explained in the 
financial statements; and

 – make judgements and estimates that are 

reasonable and prudent.

The Directors are responsible for keeping 
adequate accounting records that are 
sufficient to show and explain the Group’s 
transactions and disclose with reasonable 
accuracy at any time the financial position 
of the Group and Company and enable them 
to ensure that the financial statements and 
the Remuneration Report comply with 
the Companies Act 2006 and applicable 
regulations, including the requirements of 
the Listing Rules and the Disclosure and 
Transparency Rules (“DTR”) and in the 
case of the Group financial statements, with 
Article 4 of the IAS Regulation. They are also 
responsible for safeguarding the assets of the 
Group and hence for taking reasonable steps 
for the prevention and detection of fraud and 
other irregularities.

47

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Corporate Governance Report

“I am satisfied that the 
Board comprises the right 
individuals who have the 
skills required to run 
this business and to 
respond well to the 
challenges presented.”

It is the Board’s belief that good corporate 
governance at all levels of the business will 
further the long-term sustainable success of 
our long-established business. As Chairman, 
my responsibility is to lead the Board and 
ensure it is working effectively towards delivery. 

We have made some progress towards 
compliance with the new UK Corporate 
Governance Code (the “Code”) published in July 
2018 which applies to the Company. However, 
the challenges presented by the transformative 
nature of the last 18 months for the business, 
from the implementation of a complex ERP 
system, the Disposal of the Fuller’s Beer 
Business, the return of capital to shareholders 
and many resulting changes to the composition 
of the Board mean that there are still areas which 
require attention going forward as we recover 
from the impact of the current pandemic.

The Board continues to see succession 
planning as a key issue for a business that 
has very low turnover amongst its senior 
management and is still very much a family-
controlled concern whilst also being a listed 

48

public company. However, succession plans 
continue to be discussed both at Executive 
Committee and Board level. Throughout the 
rest of the business, succession plans are in 
place at departmental level and are reviewed 
regularly by the relevant Directors in 
conjunction with their Executive colleagues 
and their personnel advisors. Furthermore, 
all department plans are compiled into a 
Company succession plan which provides 
effective review of cross-departmental 
promotion and opportunities. 

In terms of Board balance, I chair the 
Nominations Committee and am personally 
involved in all Board level recruitment. Therefore, 
I am able to ensure that we continue to have a 
good balance of skills, experience, independence 
and knowledge on our Board and our Board 
Committees. This year has seen a number of 
changes to your Board with the departure of 
Simon Dodd and Jonathon Swaine, following 
completion of the disposal of the Fuller’s Beer 
Business. Fred Turner joined the Board as 
Retail Director with effect from 1 June 2019. 
Adam Councell joined the Board as Finance 
Director with effect from 27 August 2019. 
Having ensured a smooth transition with the 
appointment of Peter Swinburn and later Helen 
Jones, John Dunsmore stepped down as planned 
in the summer of 2019. It was with sadness that 
the Board had to say goodbye to Peter Swinburn 
who resigned as a result of health issues. 
Richard Fuller moved from an Executive to a 
Non-Executive role with effect from 1 February 
this year and Robin Rowland joined the Board at a 
very critical time for the business at the outset of 
the coronavirus pandemic.

I am satisfied that the Board comprises the 
right individuals who have the skills required 
to run this business and to respond well to the 

challenges presented by the continually 
changing environment in which we operate. 
The Board recognises the importance of 
diversity for Board effectiveness. We continue 
to believe that appointments should be made 
on the basis of merit against the selection 
criteria for any particular role. 

We believe that you can only have an effective 
Board when all members understand what is 
required of them and when they all have time to 
conduct their duties. All of our Directors have 
detailed appointment letters or contracts which 
set out their duties. We confirm that appointment 
letters for Non-Executive Directors set out the 
expected time commitment required. We also 
have a policy that Directors can only take on 
additional roles with Board approval. In line with 
the Code, the terms of appointment for all our 
Non-Executives specifically state that the role of 
the Non-Executive Directors is to challenge and 
help develop strategy.

Finally, our annual Board evaluation, this year, 
was carried out by our Senior Independent 
Director. The Board has resolved to seek 
external assistance to carry out this process next 
year as do many listed PLCs as recommended by 
provision 21 of the Code. However, the Board is 
satisfied that the internal process is robust and 
that the manner in which the evaluation is 
carried out encourages a healthy debate on 
things that could be improved.

Michael Turner
Chairman
30 July 2020 

GovernanceAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Introduction and Compliance
The Board of Directors is committed to the 
highest standards of corporate governance 
and believes that such standards are critical 
to overall business integrity and performance. 
This report explains how the Company applies 
the principles of the Code, which shareholders 
can find on the Financial Reporting Council’s 
website at www.frc.org.uk, in the particular 
circumstances of the Company.

The Company is subject to the UK Corporate 
Governance Code 2018. It has complied 
throughout the period with the requirements 
of the 2016 Code, as applicable to a smaller 
quoted company, and has endeavoured to 
satisfy the requirement of the 2018 Code 
throughout the financial year. 

reference for the Board’s standing Committees 
will also be reviewed. Once this work has been 
completed, these will be made available on 
our website in compliance with provision 14 
of the Code. The Board understands that the 
Code recommends that the Remuneration 
Committee should be responsible for 
determining the remuneration of senior 
management per provision 33. However, it is 
felt that the Chairman and Chief Executive are 
best placed to determine this. During the year, 
the Remuneration Committee commissioned 
a benchmarking survey as part of its review 
of the Directors’ Remuneration Policy. 
This survey did include senior management 
and the Company Secretary and informed 
decisions regarding appropriate pay levels 
for senior management. 

A supporting pillar of our strategy of delivering 
a distinctive customer experience, building a 
leaner cost base and growing by carefully 
targeted acquisitions and developments, as 
described on page 21, is recruiting, developing 
and investing in the best people. To implement 
this element, during the year, the Company 
started a wide-ranging review of pay and 
benefits throughout the Group as well as 
putting plans in place to build engagement with 
all our staff and develop a sense of belonging 
for all, already a strong feature of the Fuller’s 
culture. This involves setting up processes 
and more formal forums to achieve these 
objectives and better understand the views 
of the workforce and ensuring Board 
engagement by drawing on the experience 
of our Independent Non-Executive Directors. 
The process has been halted somewhat by the 
coronavirus pandemic although, as illustrated 
on page 6, Fuller’s has adopted a people first 
approach in its response to the pandemic 
by engaging effectively through strong 
communications with its staff. The Board will 
consider the designation of a Non-Executive 
Director to provide a link to the Board as part 
of this process in compliance with provision 5 
of the Code.

The Executive Committee is working on 
achieving the optimal structure for our 
focused premium pub and hotel business 
and this will involve a detailed review of 
delegated authorities within the business 
which will be overseen by the Audit 
Committee. In conjunction with the work 
being undertaken within the business, the 
Board will seek to review the responsibilities 
of the Chairman, Chief Executive, Senior 
Independent Director, matters reserved for 
the Board and terms of reference for the new 
Executive Committee. Existing terms of 

Michael Turner has been Chairman for 
more than nine years and is not independent 
according to the Code. Whilst the Board 
understands the requirements of Code 
provision 19 in that regard, the Board 
considers that the Chairman’s knowledge and 
understanding of this long-established family 
business and its requirements is extremely 
valuable. The Board will continue to keep 
provision 19 of the Code under review. 
Similarly, whilst at least half of the Board is 
not made up of Independent Non-Executive 
Directors as recommended by provision 11 
of the Code, the Board considers it is well 
balanced and that the presence of Non-
Executive Directors who are long-standing 
family shareholders is important in this 
professionally run family business. 

As part of its review of the Directors’ 
Remuneration Policy detailed in its report 
on page 58, the Remuneration Committee 
has considered provision 38 of the Code 
and concluded that for any new Executive 
Directors appointed to the Board from 1 April 
2020, the pension opportunity will be in line 
with the maximum contribution available for 
the majority of the workforce. It was not 
considered appropriate to seek a change 
to the contractual entitlement of current 
Executive Directors. 

Other areas of non-compliance are addressed 
within this report. 

The information that is required by Code 
provisions 1 and 2 can be found in the Strategic 
Report on pages 6 to 41. The information 
relating to the share capital of the Company that 
is required by DTR 7.2.6R can be found within 
the Directors’ Report, on pages 44 to 46.

The Board
The Board’s Role
The Board of Directors is collectively 
responsible to the shareholders for the 
performance and long-term success of the 
Group. Its role includes the establishment, 
review and monitoring of strategic objectives, 
approval of major acquisitions, disposals 
and capital expenditure, ownership of the 
corporate values, overseeing the Group’s 
systems of internal controls, governance 
and risk management, and ensuring that the 
appropriate resources are in place to deliver 
these and fulfil the Company’s obligations 
to its stakeholders.

How the Board Works
The Board governs through its Executive 
Committee, and formally via its other clearly 
mandated Committees. Each standing Board 
Committee has specific written terms of 
reference which are regularly reviewed by 
the Board and there is a formal list of Matters 
Reserved for the Board. This distinguishes 
between matters reserved for the Board and 
Executive Committee decisions. The terms 
of reference of the Audit, Remuneration and 
Nominations Committees are available on the 
Company’s website. All Committee Chairmen 
report orally on the proceedings of their 
Committees at the next meeting of the Board, 
and the minutes of the meetings of all Board 
Committees (with some exceptions on 
remuneration matters) are provided to Board 
members. The Chairman ensures that the 
Executive Committee provides accurate and 
timely information for Board meetings which 
is then open to debate and challenge by all. 
Meetings enjoy open dialogue and constructive 
challenge on all issues is encouraged. With a 
good information flow between and prior to 
Board meetings, decisions are made in a timely 
manner after appropriate questions are dealt 
with. The Board has adopted a procedure, 
in accordance with the Company’s Articles, 
to consider and, if it sees fit, to authorise 
situations were a Director to have an interest 
that conflicts, or may possibly conflict, with 
the interests of the Company.

Board Meetings
The Board meets formally at least six times a 
year with papers circulated a week in advance 
and the agenda and papers for these meetings 
are subject to the scrutiny of the Chairman and 
the Company Secretary. However, the Board 
regularly considers matters on an ad hoc basis 
between scheduled meetings. This year, the 
Board specifically met more frequently in view 
of the postponement of the publication of the 
Group’s financial results for the prior financial 

49

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Continued

year, and since the outset of the coronavirus 
pandemic, the Board has met weekly by 
video conference to inform the Board and 
empower the Executive as required to address 
the challenges posed by the enforced closure 
of the business due to the pandemic. 

At Board meetings, the agendas cover 
projects, analysis of the market in which 
the Group operates and performance. 
Each of the Executive Directors and the 
Company Secretary also update the Board at 
each meeting on matters for which they are 
responsible. The Board is responsible for 
approving the annual budget and the annual 
and half year results. At the beginning of some 
of the Board meetings, one or more members 
of the Executive Committee (who are not an 
Executive Director) or Senior Managers are 
invited to join the meeting and inform the 
Board of developments in their area of the 
business. In addition to scheduled meetings, 
the Board also meets every year for an 
in-depth review of corporate strategy, and 
other agenda items might include an update 
on the economy and a review of the Group’s 
competitors. The Non-Executive Directors 
from time to time meet with members of the 
senior management team and also spend days 
out in the trade with individual members of 
that team. This helps to keep Non-Executive 
Directors up to date with the operations of 
the Group and also provides the Executive 
Directors and senior management with 
valuable feedback about the Company’s 
people and its operations.

Following the disposal of the Fuller’s Beer 
Business, Board and Committee meetings 
were mainly held within our retail estate. 
Going forward, meetings will be held at the 
Group’s new registered office, Pier House, 
and also within the estate.

As well as the dialogue within the 
boardroom, the Non-Executive Directors 
meet privately, under the leadership of the 
Senior Independent Director, without the 
Executive Directors present. They also meet 
with the Chairman and the Chief Executive 
on a regular basis. These meetings allow for 
the review of issues faced by the business, the 
continuation of dialogue on strategic issues, 
the discussion of Board appointments when 
appropriate, succession planning, and the 
provision of support to the Chairman and 
the Chief Executive in their roles.

Board Committees
The Executive Committee
The Executive Committee is chaired by 
the Chief Executive and comprises of the 
Executive Directors – Finance Director and 
Retail Director – and the People & Talent 
Director, the Property Director and the 
Marketing Director. The Company Secretary 
is secretary to the Executive Committee.

The Executive Committee normally meets 
formally at least 11 times a year and also meets 
informally most weeks. There is thus a regular 
flow of information at Board and Executive 
Committee level. 

Meetings of the Executive Committee focus 
on the detail of the Group’s performance. 
The Finance Director leads a review of the 
Group’s management accounts and presents 
updates on cash management and credit control. 
Each member of Committee and the Company 
Secretary update their colleagues on the key 
issues facing their part of the business. There is 
a good level of consultation and debate at these 
meetings. The list of Matters Reserved for the 
Board sets out which matters need Board 
approval and which decisions can be made at 
Executive Committee level. Most significant 
business decisions are made by the Board. 
At the beginning of most Executive Committee 
meetings one or more Senior Managers are 
invited to join the meeting and talk to the 
Committee about the issues in their department. 

The Audit Committee
Information about the Audit Committee is given 
in the Audit Committee Report on page 54.

The Remuneration Committee
Information about the Remuneration 
Committee and Remuneration Policy is given in 
the Directors’ Remuneration Report on page 71.

The Nominations Committee
The Nominations Committee is chaired by 
Michael Turner and the other members are 
both independent non-Executive Directors. 
The members during the period were John 
Dunsmore (until his resignation on 25 July 
2019), Juliette Stacey and Helen Jones.

The Board is satisfied that the Chairman’s 
extensive understanding of the business and its 
requirements puts him in a very good place 
to lead the recruitment process for any new 
Directors. The Board has prepared a detailed 
skills matrix to identify the areas of expertise 

required by the Board and any gaps within the 
composition of the Board. This was used to 
inform the recruitment carried out during 
the year.

The Committee is responsible for leading the 
process for appointment as Directors, for 
approval by the Board although the full Board 
will also typically informally discuss Board and 
senior management appointments. 

The members of the Committee liaised 
effectively to carry out the recruitment of 
a new Non-Executive Director following 
Peter Swinburn’s unexpected resignation, 
with the assistance of Odgers Berndtson. 
The Committee is satisfied that Odgers 
Berndtson has no connection with the Company 
or individual Directors. The Board had previously 
prepared a skills matrix to identify any additional 
attributes which would be desirable in a new 
appointment. Board members were kept 
informed of the process and all of them 
were involved in the final interview process.

Whilst the Board is alert to the need to ensure 
diversity in all its form is promoted, the Board 
believes appointments should be made on merit 
and does not want to adopt targets that may 
affect its ability to make the right decision for 
the business and all its stakeholders. As and 
when Board vacancies arise and, should the 
support of an executive search firm be required, 
the Board and the Nominations Committee will 
ensure that it only uses firms that have signed up 
to their industry’s Voluntary Code of Conduct 
(prepared in response to Lord Davies’ report). 
Further information on gender diversity across 
the business can be found in the Corporate 
Social Responsibility report on page 40.

Attendance at Board and 
Committee Meetings
The table opposite gives details of attendance 
at Board and Committee meetings during the 
year relative to the total number of meetings 
that took place whilst each Director was 
in office.

The Board believes that all of its members 
have sufficient time to discharge their duties 
effectively. All Directors are required to seek 
permission before accepting any external 
appointments, therefore Board members 
are kept fully aware of their colleagues’ 
other commitments.

50

GovernanceAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Attendance 2019/2020

Director

Michael Turner

Simon Emeny
Adam Councell1

Richard Fuller

Fred Turner

Sir James Fuller

Juliette Stacey 

Helen Jones
Robin Rowland2
Peter Swinburn3
John Dunsmore4
Simon Dodd5
Jonathon Swaine6

Board

Executive

Audit

Remuneration

11 (11)

11 (11)

9 (9)

11 (11)

11 (11)

11 (11)

11 (11)

11 (11)

2 (2)

3 (3)

1 (2)

0 (0)

3 (3)

9 (9)

6 (6)

1 (1)

7 (8)

0 (0)

2 (3)

*

*

*

5 (5)

5 (5)

0 (0)

1 (1)

0 (1)

* 

* 

7 (7)

7 (7)

0 (0)

4 (4)

3 (3)

*  These Directors are not members of the Committees but are invited to be in attendance at meetings.
1  Adam Councell was appointed to the Board with effect from 27 August 2019.
2  Robin Rowland was appointed to the Board with effect from 23 March 2020.
3  Peter Swinburn resigned from the Board with effect from 4 September 2019.
4  John Dunsmore resigned from the Board with effect from 25 July 2019.
5  Simon Dodd resigned from the Board with effect from 30 April 2019.
6  Jonathon Swaine resigned from the Board with effect from 4 September 2019.

Composition and Balance of the Board
The Chairman is responsible for leading the 
Board and ensuring its effectiveness and 
openness, and that shareholders are kept well 
informed. The Chairman does not have any 
commitments which constrain his ability to 
fulfil his role. Simon Emeny is responsible 
for all operational aspects of the Group.

During the period, following the disposal of the 
Fuller’s Beer Business, Simon Dodd resigned 
as Managing Director of The Fuller’s Beer 
Company with effect from 30 April 2019. 
Fred Turner was appointed as Retail Director 
with effect from 1 June 2019. John Dunsmore 
resigned as independent Non-Executive 
Director with effect from 25 July 2019. 
Adam Councell joined the Board as Finance 
Director with effect from 27 August 2019. 
Jonathon Swaine resigned as Managing 
Director of Fuller’s Inns and Peter Swinburn 
as independent Non-Executive Director 
both with effect from 4 September 2019. 
Richard Fuller stepped down from his role 
as Corporate Affairs Director to join the 
Non-Executive Directors with effect from 
1 February 2020. Robin Rowland joined the 
Board as independent Non-Executive Director 
on 23 March 2020.

As required by provision 8 of the Code, it is 
confirmed that none of the Non-Executive 
Directors who resigned during the period 
have expressed any concerns in writing to the 
Chairman as to the operation of the Board 
or the management of the Company.

On appointment, new Directors undertake 
a tailored induction programme.

The Company has six Non-Executive Directors 
of which three – Michael Turner, Sir James 
Fuller and Richard Fuller – are family members. 
The other three Non-Executive Directors, all 
of whom are deemed independent under the 
Code, are experienced business leaders and 
all of the Non-Executives bring a wide range 
of skills and experiences to the Board. 
Although the Board (excluding the Chairman) 
does not comprise of at least half independent 
Non-Executive Directors, the Board considers 
it is well balanced as it has the right number 
of members for the size of the Group with 
representation of the founding families on 
the Board being considered very important 
in a company with a high proportion of family 
shareholders. The Directors agree that no one 
individual dominates discussions and that each 
makes a full and positive contribution. 

The Directors’ biographies are on pages 42 
and 43. Peter Swinburn was the Senior 
Independent Director until his departure from 
the Board when Juliette Stacey took over the 
role. The Senior Independent Director offers 
support and advice to the Chairman and all the 
other Board members; they are in regular 
dialogue with all Board members outside of 
Board meetings and co-ordinate the views of the 
Non-Executive Directors as and when required. 
All of the Independent Non-Executive Directors 
are determined by the Board to be independent 
in character and judgement and there are no 
relationships or circumstances which could 
affect or appear to affect their judgement; all 
are appointed for specified terms. The details 
of the Non-Executive Directors’ respective 
arrangements are as set out in the Directors’ 
Remuneration Report on pages 58 to 80 and 
are available for inspection at the Company’s 
registered office.

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Continued

of the appraisal process, individual training 
and development needs are discussed. 
The annual appraisal of the Non-Executive 
Directors is conducted by the Chairman, 
following consultation with the Executive 
Team. The annual appraisal of the Chairman 
is conducted by the Senior Independent 
Director, following consultation with all the 
other Directors and the Company Secretary.

Board Re-election
The Articles of Association of the Company 
ensure that all Directors are subject to election 
by shareholders at the first Annual General 
Meeting after their appointment and to 
re-election at three-yearly intervals.

The Board has considered the requirements 
of provision 18 of the Code with regards to all 
directors being subject to re-election at each 
Annual General Meeting of the Company. 
In view of the Company’s size, its ownership 
structure and its history, the Board will keep 
this requirement under review but is not 
minded proposing the annual re-election 
of all Directors for the time being.

Relations with Shareholders
The Company has an ongoing programme 
of individual meetings with institutional 
shareholders, allowing it to update 
shareholders on the performance of the 
business and the strategy for the future, and to 
give them an opportunity to discuss corporate 
governance matters. The Company’s brokers 
also contact key shareholders to establish if 
they would like to see the Chief Executive and 
Finance Director in the days following their 
presentation to the City on the preliminary 
and half year results. The Chairman, Richard 
Fuller and Sir James Fuller are the key 
contacts with the Company’s family 
shareholders and Sir James Fuller has a 
specific role to keep in touch with those 
shareholders. The Senior Independent 
Director and the other Non-Executive 
Directors are all willing to attend meetings 
with shareholders or to be contacted by 
shareholders should they have any concerns 
which have not been resolved through the 
normal channels. The Non-Executive 
Directors have had no such requests during 
the last financial year. All Board members 
receive feedback from the City presentations 
and meetings with shareholders, thus keeping 
them in touch with shareholder opinion.

The Board supports the use of the Annual 
General Meeting to communicate, in 
particular, with private investors, and the 
Chairman and Chief Executive make a detailed 
presentation to shareholders updating them 
on the Company’s performance and progress. 
The Board is keen to encourage institutional 
investors to attend the meeting, in line with 
the duties set out in the Stewardship Code 
for institutional shareholders as amended in 
September 2012. Should they have concerns 
over any issues being voted upon at the Annual 
General Meeting, they can then meet all the 
Directors and discuss them in person, 
particularly if they have declined an invitation 
for an individual meeting. The Chairman 
arranges for the Chairman of each of the 
Company’s Board Committees to answer 
relevant questions at the meeting and 
encourages all Directors to be present.

This year, in view of current circumstances, 
the Board has taken the decision to hold the 
Annual General Meeting behind closed doors. 
However, shareholders will be invited to 
submit questions they may have prior to the 
meeting and answers will be provided via 
the Company’s website. 

Details of the engagement process with 
shareholders regarding the new Directors 
Remuneration Policy can be found in the 
Remuneration Report on page 59.

The Group operates a whistleblowing policy 
providing all staff the means of raising 
concerns in confidence. Further details can be 
found in the Report of the Audit Committee 
on page 56.

By order of the Board

Séverine Béquin
Company Secretary
30 July 2020  

Fuller, Smith & Turner P.L.C.  
Pier House 
86-93 Strand-on-the-Green 
London W4 3NN

Advice for the Board
There is a procedure in place under which 
Directors can obtain independent professional 
advice. The Directors also have access to the 
advice and services of the Company Secretary 
whose appointment and removal is a matter 
for the whole Board. The Company Secretary 
is responsible to the Board for ensuring 
that Board procedures are complied with. 
The Directors are satisfied that any concerns 
they raise at Board meetings are recorded 
in the minutes. The Company maintains 
appropriate insurance cover in respect of legal 
action against its Directors and Officers. 

Professional Development
All Directors attend training courses, 
industry forums and specialist briefings relevant 
to their role throughout the year. Occasionally, 
specialists such as the Company’s legal advisers 
join a Board meeting to brief the Board on a 
particular topic. Executive Directors are 
permitted to hold one other paid directorship, 
with the Board’s consent, as the Board believes 
that experience of how other boards work 
enhances the Directors’ contribution to Fuller’s.

Board Evaluation
The annual Board evaluation is conducted 
by way of a questionnaire, where all Board 
members are asked to rate the Board’s work 
across a number of different topics, with 
constructive criticism encouraged, via the 
medium of a questionnaire. The questionnaire 
includes questions on the balance of skills, 
experience, independence and knowledge, 
diversity (including gender diversity), how 
the Board works as a unit and other factors 
relevant to its effectiveness. Where necessary 
clarifications are sought on the responses 
given; then the responses are consolidated 
and reported back to the Board, highlighting 
significant improvements and deteriorations 
in any particular area by comparing results with 
previous years’ outputs and agreeing actions 
to tackle any areas requiring improvement. 
Unattributed comments of significance are 
shared with all. This year, the evaluation was 
carried out by the Senior Independent 
Director. The results were consistent with 
last year’s scores and provided some insight 
into areas that could be improved further, 
and these were debated at a Board meeting 
and were the Chairman’s focus in terms of 
follow-up. The Audit and Remuneration 
Committees conduct similar assessments 
and their work is also commented upon in 
the Board evaluation. The appraisal of 
the Executive Directors and the Company 
Secretary is conducted annually by the 
Chairman or Chief Executive and, as part 

52

GovernanceAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Audit Committee Report

“Membership of the 
Committee has changed 
over the period but at all 
stages the Committee has 
adapted, and adopted all 
steps and procedures 
necessary to conclude  
its work.”

Statement of the Audit 
Committee Chairman

Dear Shareholder, 
On behalf of the Board, I am pleased to 
present the Audit Committee report for 
the 52 weeks ended 28 March 2020.

Membership of the Committee has changed 
across the period but at all stages the 
Committee has adapted, and adopted all steps 
and procedures necessary to conclude its work.

As we report, with the full complement of 
independent Non-Executive director members 
supplying the Committee with a range of 
experience covering Finance, Operations and 
Retail, I am confident that the members have 
the requisite skills and experience to fulfil the 
responsibilities of the Committee.

The Audit Committee’s scheduled plan for 
the year was heavily augmented in the first 
half of the year by necessary additional 
considerations following the implementation 
of the new ERP system and the sale of the 
Fuller’s Beer Business. 

The closure of the estate in March has 
curtailed some of the activities and reports 
to the Committee that were planned, but 
has facilitated fuller consideration of the future 
structure of finance, internal audit and risk 
management to better support the new shape 
of the business, following the sale of the 
Fuller’s Beer Business, as a premium pubs 
and hotels operator.

In the second half of the year, the Financial 
Reporting Council (“FRC”) undertook a 
review of Grant Thornton UK LLP’s audit of 
the Company’s financial statements for the year 
ended 30 March 2019. The Committee has now 
received the FRC’s report setting out the scope 
of their review, their principal findings, and 
Grant Thornton’s proposed actions to those 
findings. The Committee reports on the FRC’s 
findings below.

Juliette Stacey
Chair of the Audit Committee
30 July 2020 

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Continued

Committee Membership and 
Meeting Attendance
The Committee normally comprises a 
minimum of three independent Non-
Executive Directors and details of the 
meetings are set out on page 51. In the 
period between Peter Swinburn leaving the 
Board and Robin Rowland joining the Board, 
the Committee comprised only two members. 
The Committee is advised internally by the 
Company Secretary, Séverine Béquin, who 
also acts as secretary to the Committee. 
In addition to the four meetings normally 
scheduled, several additional meetings were 
required in the year, and by necessity, a 
number of these were held by conference call. 

All meetings are attended by the external 
Auditors, the Chairman, the Chief Executive 
and the Finance Director. Members of 
the finance and risk management team also 
attend relevant meetings at the Committee 
Chairman’s request, and reports are received 
on occasion from other members of the 
management team as required by the agenda.

The Committee Chairman encourages 
comprehensive debate and scrutiny of 
reports received from management and the 
external Auditor by the Committee members. 
The Committee meets at least once a year with 
the external Auditor, without management 
present, to discuss any matters they may 
wish to raise. 

Role and Responsibilities of the 
Audit Committee
The Audit Committee’s responsibilities 
are outlined in the Committee’s terms 
of reference which are available on the 
Company’s website. The terms of 
reference were last reviewed in early 2018. 
The Committee will review them against the 
requirements of the 2018 Code this year. 

The Committee has a meeting planner which 
sets out the key items to be covered at its 
regular meetings which include reviewing the 
financial statements and announcements, 
monitoring changes in accounting practices 
and policies and reviewing decisions with a 
significant element of judgement. 

In addition, the Audit Committee is 
responsible for ensuring that the Company’s 
risk monitoring programme, internal audit 
processes and regulatory compliance are 
appropriate. At all scheduled meetings an 
update on risk management is presented. 
The Committee encourages debate and 
discussion of topical issues outside of the 
routine agenda items and ensures that such 
discussions are held at least twice a year in 
the normal course. The effectiveness of 
the Committee formed part of the Board 
evaluation process described in the Corporate 
Governance Report on page 52.

Financial Reporting and Significant Judgment
The Committee monitors the integrity of the 
financial information published in the interim 
and annual financial statements and considers 
the extent to which suitable accounting policies 
have been adopted, presented and disclosed. 

During its review of the Group’s financial 
statements for the period to 28 March 2020, 
the Audit Committee has reviewed the key 
judgements applied in the preparation of the 
consolidated financial statements, including 
those communicated by the Auditors during 
their reporting. These are described in the 
accounting policies detailed in note 1 to the 
financial statements. The Board was made fully 
aware of any significant financial reporting 
issues and judgements made in connection 
with the preparation of the financial statements. 
This financial year, these judgements included 
the accounting for the sale of the Fuller’s Beer 
Business, the return of capital to shareholders, 
the acquisitions made in the year and the 
application of IFRS 16 Leases.

The key issues and judgements considered 
by the Audit Committee are detailed in the 
accompanying table:

Key accounting judgement

How the issue was addressed

Separately Disclosed 
Items

The Audit Committee considered the nature of items classified as “separately disclosed items” in the financial 
statements. The Committee was satisfied that the items management proposed to be shown as separately disclosed 
items were not linked to the underlying trading of the Group. Separately disclosed items include:

 – the net gain recognised on the sale of the Fuller’s Beer Business to Asahi Holdings Europe Limited
 – replacement of core IT systems costs
 – profit or loss on property disposals
 – transaction costs on site acquisitions both completed and aborted
 – impairment on properties, right-of-use assets and goodwill 
 – net movement on revaluation of financial instruments that do not meet the requirements for hedge accounting
 – net interest expense on the Group’s defined benefit pension plan.

In addition, the Committee reviewed these disclosures within the 2020 Annual Report and Accounts to ensure they 
clearly identified and reconciled to the relevant GAAP measure.

The Committee considered the proposed impairment of property assets, right-of-use assets and goodwill for both the 
Half Year Report and the Annual Report. The Committee was satisfied with the approach presented by management 
and the judgements made for those properties at risk of impairment.

Impairment Testing 
of Intangible Assets, 
Right-of-Use Assets 
and Property, Plant 
and Equipment

54

GovernanceAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Key accounting judgement

How the issue was addressed

Pension Accounting 

The pension liability is sensitive to the actuarial assumptions applied in measuring future cash outflows. The use of 
assumptions such as discount rate and inflation which have an impact on the valuation of the defined benefit pension 
scheme, was assessed by the Committee. The Committee was satisfied with the proposed accounting treatment and 
disclosures of the Group’s defined benefit plan in the financial statements.

Acquisition Accounting  The Committee considered the fair values of the assets and liabilities recognised in the financial statements on the 

Going Concern

IFRS 16

acquisition of Cotswold Inns & Hotels Limited. The Committee was satisfied with the approach presented by 
management and the judgements made in the calculation of the fair values of the assets and liabilities.

The Committee considered the appropriateness of the going concern assessment and associated judgements around 
material uncertainties. The Committee reviewed the scenarios and mitigations available to the Group as disclosed in 
note 1 and are satisfied the disclosures are appropriate. 

The Group implemented IFRS 16 Leases during the year using the modified retrospective method. The transition 
adjustments required judgement to determine the discount rate applied in calculating lease liabilities, specifically 
in assessing the Group’s Incremental Borrowing Rate (“IBR”). The Committee reviewed a management paper and 
challenged the judgement and estimates used in the calculation of the transition adjustments and concurred that 
the IBR applied by the Group was appropriate. Due to the significance of IFRS 16 the Committee has chosen to 
disclose pre and post IFRS 16 results to enable better comparison with the prior year.

Going Concern and Viability Statement
The Audit Committee assessed the going 
concern and viability reviews undertaken by 
management as detailed in the Financial Review 
on page 31. The Committee was satisfied with 
the approach presented by management 
including the judgements made in the estimation 
of future cash flows, the Group’s financing and 
considering the high proportion of freehold 
property that underpins the estate.

Fair, Balanced and Understandable
The Audit Committee has responsibility for the 
oversight of the external audit function. At the 
request of the Board, the Audit Committee 
provides confirmation to the Board as to how 
it has discharged its responsibilities so that 
the Board can be satisfied that information 
presented in the Annual Report is fair, 
balanced and understandable. 

Internal Control and Risk Management
The Board has overall responsibility for 
the Group’s system of internal control 
and management of risks and reviewing 
its effectiveness. The system was designed 
to provide reasonable but not absolute 
assurance of:

 – the mitigation of risks which might 

cause the failure of business objectives

 – no material misstatements or losses
 – the safeguarding of assets against 

unauthorised use or disposal

 – the maintenance of proper accounting 
records and the reliability of financial 
information used within the business 
or for publication

 – compliance with applicable laws and regulations.

The Directors’ statement on the Company’s 
system of internal controls is set out below.

Early in the year the Committee discussed 
the Company’s risk management process, 
a selection of individual risks from the risk 
register, the internal audit work completed 
during the year and progress on actions arising 
from both risk management and internal audits.

This year, the focus has continued to be on 
critical matters, such as the implementation 
and operation of the ERP system and the 
sale of the Fuller’s Beer Business with the 
operation of the Transitional Services 
Agreement until 27 April 2020. 

Other matters pertinent to the operations 
of the Group, such as food safety and the 
increasing risk of allergens, have been the 
focus of detailed reviews in the year with 
policy and procedural updates as necessary.

The Group maintains business continuity plans 
and tests these plans on an annual basis, usually 
towards the end of the financial year. Due to 
the coronavirus pandemic and the closure of 

the estate before the year-end, it was not 
possible to carry out the annual exercise for 
the financial year ended 28 March 2020. 
The Board and Audit Committee consider the 
rapid and thorough response to the coronavirus 
pandemic by the Executive Committee, and 
broader management team, as solid evidence of 
the effectiveness of existing disaster recovery 
and business continuity plans. 

Management within the Finance Department 
are responsible for the appropriate maintenance 
of financial records and processes that ensure 
all financial information is relevant, reliable, 
in accordance with the applicable laws and 
regulations, and distributed both internally 
and externally in a timely manner. 

The implementation of a new ERP system in 
October 2018 and the subsequent process of 
disposing of the Fuller’s Beer Business which 
straddled 2019 and 2020 have remained an 
area of focus for the Finance Department 
during this financial year. 

Throughout that period, the Executive 
Committee provided relevant and timely 
financial commentary to the Board to 
supplement the financial reporting, ensuring 
the Board and the Audit Committee were 
informed of the financial position and results 
of the Group.

55

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Audit Committee Report
Continued

The Group does not have a formal internal 
audit function. The Group employs a team 
of retail business auditors who monitor the 
controls in the Managed Pub estate, The 
Stable sites and Bel & The Dragon sites, in 
particular those over stock and cash with 
relevant management attending the Audit 
Committee meetings twice a year to discuss 
the issues being addressed. After review by the 
Audit Committee, the Board has confirmed 
that it believes that the existing arrangements 
for internal audit remain appropriate. 
Management may from time to time augment 
the internal resource for these audits with 
specialist external resources. 

Whistleblowing
The Committee is responsible for reviewing 
the arrangements by which staff can raise 
concerns, in confidence, about any possible 
improprieties relating to financial reporting 
or other matters.

The Committee has reviewed the policy in the 
year and ensured it has been widely published 
and reissued regularly in order to maintain a good 
awareness of the whistleblowing arrangements 
throughout the Company. The policy enables 
staff to raise any concerns in confidence, directly 
with the Chairman of the Audit Committee. 

The Committee is satisfied the policy has been 
effective during the year with good visibility of 
any issues raised. 

External Auditor Performance 
The Audit Committee has considered the 
performance of Grant Thornton during 
the year and is satisfied that the level of 
communication and reporting is in line 
with expectation and requirements. 

The Audit Committee ensures that evaluation 
of the audit planning, process, and reporting is 
combined with confirming the quality of the 
financial statements, remaining informed and 
satisfied of the auditors identification of audit 
risks, the setting of materiality and planning of 
the work and judgements made throughout 
the audit. 

Financial Reporting Council’s audit 
quality inspections
Each year, the Audit Quality Review team 
(“AQR”) of the FRC issues a report setting 
out the principal findings of audit quality 
inspections conducted in the previous calendar 
year across a sample of audits of all major 
firms. The report highlights improvements 
required to promote audit quality and areas 
of good practice in support of their objective 
to monitor and promote improvements in 
the quality of auditing. 

The FRC publishes separate reports on the 
individual firms, including Grant Thornton. 
In response to the FRC’s 2018/19 report 
Grant Thornton commented that the firm’s 
Audit Improvement Plan which they started 
to develop in late 2018, incorporates a root 
and branch change programme to ensure that 
the firm’s 2021 report meets the FRC target 
of audits being at a standard of good (or with 
limited improvements). 

The Board and Audit Committee have 
considered the effectiveness of the Group’s 
system of internal control taking account of 
material changes in the operations of the 
Group following the sale of the Fuller’s Beer 
Business, the coronavirus pandemic and 
further relevant developments since the 
year end such as the implementation of the 
coronavirus Job Retention Scheme and, 
more recently, the Group’s reopening plans. 

Key elements of the system of internal control 
designed to address significant risks and 
uncertainties, as documented on pages 32 
to 34, include:

 – clearly defined levels of responsibility and 

delegation throughout the Group, together 
with well-structured reporting lines up to 
the Board

 – the preparation of annual budgets for each 
division, including commentary on key 
business opportunities and risks, approved 
by the Executive Committee and further 
reviewed by the Board on a consolidated 
basis

 – an Executive Committee review of actual 
monthly results against budget, together 
with commentary on significant variances 
and updates of both profit and cash flow 
expectations for the year

 – detailed investment approval process 
requiring Board authorisation for all 
major projects

 – post-implementation appraisals of major 

capital expenditure projects

 – regular reporting of legal and accounting 

developments to the Board

 – regular review of the Group’s risk register 
and discussion of significant risks by the 
Board and Audit Committee, which among 
other things takes account of the 
significance of environmental, social and 
governance matters to the business

 – monitoring of accident statistics and the 

results of health and safety audits.

56

GovernanceAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. The Committee has confirmed to the Board that 
it recommends to shareholders the re-election 
of Grant Thornton UK LLP. The Committee 
intends to undertake a review of the external 
audit appointment during the year.

Accountability
The Committee imposes an upper limit of 
£50,000 per annum on the amount that the 
finance team can spend with the auditors for 
non-audit items without specific approval 
from the Committee. It is Group policy to 
seek quotations from multiple providers for 
significant non-audit services and only to 
appoint the provider (which could then be the 
Auditors) that offers the best combination of 
price and expertise. In 2020, the fees paid 
to Grant Thornton UK LLP for audit services 
were £345,000 including £39,000 for 
non-recurring audit services, other assurance 
services were £1,000 and non-audit related 
services were £1,500. 

Juliette Stacey
Chair of the Audit Committee
30 July 2020 

AQR review of Fuller, Smith and Turner’s 
2019 audit by Grant Thornton
During the year, the 2019 audit of Fuller’s was 
reviewed by the FRC’s AQR. Certain matters 
for improvement were identified, though these 
were limited in comparison to the scope of the 
AQR as set out in the FRC’s letter to the 
Audit Committee’s Chairman. 

The matters for improvement included the 
audit team’s risk assessment of certain key 
audit risks, sufficiency of certain audit 
procedures, completing all planned testing as 
well as supplementing this with further sample 
testing of certain items and how the audit team 
should ensure that quality control and review 
procedures identify where procedures have 
not been performed.

The Audit Committee and Grant Thornton 
have discussed the issues identified and the 
firm’s proposed action and are satisfied with 
their responses to be implemented in the 
2020 audit. Overall, the results of the review 
raised no issues which cast doubt on the 
fundamental quality of Fuller’s external audit 
and the Committee remains satisfied with the 
efficiency and effectiveness of the audit.

The Audit Committee has a primary 
responsibility for making recommendations 
to the Board on the re-appointment and 
removal of external auditors. The Company 
put the role of the auditors to tender during 
2013 and following tenders from three firms 
for audit services, the Group appointed Grant 
Thornton UK LLP. The Audit Partner rotated 
as usual, taking effect for 2019. Since the 
interim results for 2020 were reported, 
Grant Thornton have appointed a new audit 
partner with the Board’s full approval. 

57

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Directors’ Remuneration Report

“During the year the 
Committee undertook 
a review of the 
Remuneration Policy 
to ensure that it continues 
to support our strategy 
of achieving long-term 
sustainable value creation 
for our shareholders.”

Dear Shareholder,
On behalf of the Board, I am pleased to 
present the Remuneration Report for the 
52 weeks ended 28 March 2020, which 
includes our revised Directors’ Remuneration 
Policy (“Policy”) which will be put to 
shareholders for approval at the AGM 
on 10 September 2020.

Remuneration for 2019/20
In April 2019 Fuller’s completed the sale of 
its Beer Business to Asahi Europe Limited 
with part of the proceeds being returned to 
shareholders. Going forwards Fuller’s will be 
a focused, premium pub and hotel operator 
with the aim of achieving long-term sustainable 
shareholder value creation though operational 
excellence and the continued investment in 
our high-quality estate. 

We made good progress against this strategy 
during the year, delivering excellent revenue 
growth and receiving positive customer 
feedback while our sites remained opened. 
In October 2019, we completed the 
acquisition of Cotswold Inns & Hotels adding 
a number of high-quality sites to our portfolio 
positioning the business for further growth.

The outbreak of coronavirus and the steps 
taken by the UK Government to limit its 
spread, including the enforced closure of pubs 
and hotels, has had a significant impact on the 
business. The Chief Executive and Chairman’s 
statements on pages 8 and 2 outlined this 
impact in more detail and the steps the Group 
has taken to mitigate this. As part of these 
actions, the Executive Directors and Non-
Executive Directors have volunteered to 
temporarily reduce their salary and fees 
by 25% to support the business in managing 
costs. With the estate gradually reopening, 
salaries and fees reverted to normal with effect 
from 1 July 2020. 

The annual bonus for the year was based 
two-thirds on Group adjusted profit before tax 
("Adjusted profit") performance and one-third 
of the Group’s like for like sales performance 
compared to growth in the Coffer Peach 
Business Tracker which includes other 
companies in managed pub, restaurant and bar 
sector in the UK. Adjusted profit performance 
targets were not met. To the end of February 
2020, the Group was tracking for like for like 
sales growth to exceed the Peach Tracker by 
more than 2% and therefore this element of 
the annual bonus was due to pay-out in full. 

However, in light of the broader business 
circumstances following the outbreak of 
coronavirus, the Committee and the Executive 
Directors have agreed that it is not appropriate 
to pay this portion of the annual bonus.

LTIP awards granted in 2017 were based on 
Group adjusted earnings per share ("EPS") 
performance for the financial year 2019/20. 
The EPS targets were not met and therefore 
these awards will lapse. The Committee did not 
exercise discretion in relation to LTIP outcomes.

Directors’ Remuneration Policy review
It has been a number of years since Fuller’s 
has undertaken a detailed review of executive 
directors’ remuneration. In light of this, in 
late 2019 and early 2020 the Committee 
undertook a full review of the current policy to 
ensure that our approach remains appropriate 
to support our strategy of achieving long-term 
sustainable value creation for our shareholders 
and to ensure that our remuneration 
arrangements appropriately reflect best 
practice and shareholder expectations.

For Executive Directors, Fuller’s currently 
operates an annual bonus plus a long-term 
incentive plan. The Committee continues 
to believe that this framework is appropriate 
for the Company and the Committee has not 
made any changes to the overall remuneration 
framework. We are, however, proposing a 
number of changes to the policy to better 
reflect the size and complexity of the 
organisation, the introduction of the 2018 UK 
Corporate Governance Code as well as evolving 
shareholder expectations and best practice. 

58

GovernanceAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. This review was undertaken prior to the 
coronavirus outbreak and the Committee 
considered whether it was appropriate 
to continue with the proposed changes. 
The Committee concluded that given the 
policy framework is intended to apply for 
the next three years, the strong level of 
shareholder feedback and the enhancements 
made to governance features, that it remained 
appropriate to seek shareholder approval for 
the revised Policy. However, in light of the 
coronavirus outbreak and the impact of this on 
the business for the current financial year, the 
approach to implementing the policy for 
2020/21 has been modified.

The proposed changes to our remuneration 
policy are summarised below. 

Repositioning of incentive opportunities 
to better reflect our size and complexity
As noted above it has been a number of years 
since the Company last undertook a review of 
remuneration arrangements and therefore our 
incentive opportunities have fallen behind 
typical market practice for a company of 
our size and complexity.

The Committee has therefore amended 
the policy to increase the annual bonus 
opportunity from 75% of salary to 100% of 
salary. Any bonus earned above 75% of base 
salary would be deferred into shares for a 
period of three years to support executive 
shareholdings and alignment with shareholder 
interests. The Committee has also amended 
the policy to increase the LTIP opportunity 
from 110% of salary (82.5% of salary for the 
Retail Director) to 125% of salary.

The Committee believes that these revised 
incentive opportunities are a more appropriate 
reflection of a company of our size and 
complexity. Following these incentives total 
compensation will be positioned at between 
lower quartile and median compared to other 
companies of a similar size in our sector.

Governance changes
In addition to the changes outlined above 
the Committee has also made the following 
changes to better align with best practice and 
to reflect the changes to the UK Corporate 
Governance Code.

 – Holding period introduced – A post-vesting 
holding period has been introduced for LTIP 
awards such that executive directors will be 
required to hold any vested LTIP shares for 
two years following the end of the three-
year performance period

 – Shareholding guidelines increased – 

Executive directors’ shareholding guideline 
will be increased from 100% of base salary 
to 200% of base salary to enhance 
alignment with shareholders over the 
long-term and to align with shareholder 
expectations. Executive directors will be 
expected to retain at least 50% of the 
post-tax value of any vested LTIP shares 
until their guideline has been reached

 – Post-employment shareholding guidelines – 
A post-employment shareholding guideline 
has been introduced. Following stepping down 
from the board Executive Directors will be 
expected to maintain a minimum shareholding 
of 200% of salary (or actual shareholding if 
lower) for the first 12 months and 100% of 
salary (or actual shareholding if lower) for the 
subsequent 12 months. This guideline applies 
to shares that vest following the adoption of 
this guideline. Any shares purchased by the 
executives would not be subject to the 
guideline. The Committee believes that this 
proposed approach encourages Executive 
Directors to continue to retain an appropriate 
level of shareholding in the Company 
following their departure from the business. 
This will ensure that their interests remain 
aligned with shareholders and in support of 
long-term decision making

 – Pensions for new hires – for any new 

Executive Directors appointed to the Board 
from 1 April 2020 the pension opportunity 
will be in-line with the maximum employer 
contribution available for the majority of 
the workforce

 – Malus and clawback – malus and clawback 
provisions will be expanded to reflect a 
broader range of circumstances including 
where payments are based on erroneous or 
misleading data, corporate failure and 
serious reputational damage

 – Discretion – the Committee has included in 
incentive arrangements the ability to exercise 
discretion to adjust incentive pay-outs (both 
upwards and downwards) if the original 
outcome is not considered to reflect the 
underlying performance of the Company or 
the participant over the period, the outcome 
is not considered appropriate in the context 
of circumstances that were unexpected 
or unforeseen at the time the targets were 
set or in the context of the experience 
of shareholders or other stakeholders.

As part our review of remuneration policy, 
I consulted with our largest shareholders 
and I am pleased with the level of support we 
received for the changes we proposed to bring 
our approach to remuneration more in-line 
with typical practice of other similar sized 
FTSE listed businesses.

Implementation of Remuneration Policy 
for 2020/21
In determining its approach to implementing 
the remuneration policy for 2020/21 the 
Committee has sought to ensure that it 
reflects the business circumstances and 
the experience of our shareholders while 
continuing to motivate executives to ensure 
that the business recovers as quickly and as 
efficiently as possible from the enforced 
closures following the coronavirus outbreak.

Base salaries
Base salaries for Executive Directors will 
not be increased from 1 June 2020 and will 
therefore remain as follows: Chief Executive 
– £500,000, Finance Director – £315,000 
and Retail Director – £200,000. As noted 
above from 1 April 2020, the Executive 
Directors have volunteered to temporarily 
reduce their salary by 25% and the Non-
Executive Directors a similar temporary 
reduction to their fees. With the estate 
gradually reopening, salaries and fees reverted 
to normal with effect from 1 July 2020.

59

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Directors’ Remuneration Report
Continued

I hope that you find the report clear and 
comprehensive and that it helps demonstrate 
how the remuneration of your Directors is 
very much linked to the performance of your 
Company, and that you are able to support the 
resolutions on remuneration being presented 
to you at this year’s Annual General Meeting.

Helen Jones
Chair of the Remuneration Committee
30 July 2020 

Annual bonus
We will not be operating an annual bonus 
for the first half of the financial year as 
the Committee did not consider that it was 
appropriate to operate a scheme while our 
business remained closed and we continued 
to receive support from the UK Government 
with most of our workforce being furloughed.

Our intention is to operate a pro-rata annual 
bonus (maximum 50% of salary) for the second 
half of this financial year if it is considered 
appropriate to do so at the time. The Committee 
will look to set bonus measures and targets at the 
start of the second half of the financial year. 
These will be outlined in next year’s Director’s 
Remuneration Report. 

LTIP
The Committee intends to continue to 
grant LTIP awards for 2020/21 to ensure that 
management are aligned with shareholders and 
incentivised to deliver long-term performance. 
Awards will be granted at the revised policy 
level of 125% of base salary. The Committee is 
aware of shareholder guidance regarding 
reviewing award levels where there has been a 
fall in share price. We are not planning to grant 
awards until September.  The Committee will 
therefore continue to monitor the share price 
and will determine final award levels prior to 
grant, taking into account the share price at 
that point and the need to continue to 
motivate and retain management.

The LTIP will be based on pre-tax EPS 
performance as the Committee considers 
that this provides a clear objective for 
management and supports our strategy. 
The portion of the LTIP award that vests for 
threshold performance will be reduced from 
40% of maximum to 25% of maximum to 
reflect feedback from shareholders. In order to 
simplify the approach to target setting and to 
provide greater transparency for management 
and shareholders, going forward EPS targets 
will be set on an absolute basis rather than 
relative to RPI. For 2020 LTIP awards, 
EPS targets have been set as absolute pence 
targets for 2022/23 in light of the impact of 
coronavirus on the base year and to provide a 
clear focus for management on the required 
level of performance. For this year’s LTIP 
awards, 25% will vest for pre-tax EPS of 50.16 
pence with 100% for pre-tax EPS performance 
61.09 pence (straight-line vesting in between).

60

GovernanceAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Report on Directors’ Remuneration Policy 
The following table sets out our Remuneration Policy for Directors (the "Policy"). This policy will be put forward to shareholders for their binding 
approval at the Annual General Meeting to be held on 10 September 2020 and will apply to payments made from this date.

The Committee believes that our Policy is clear and transparent and aligned with our culture. We operate a simple incentive framework of an annual 
bonus and a LTIP only. Award levels are capped with pay-out linked to performance against a limited number of measures which are well linked to 
our strategy. Stretching but fair targets are set. This ensures that potential reward outcomes are clear and aligned with performance achieved, with 
the Committee having the discretion to adjust pay-outs where this is not considered to be the case. 

Pay levels are set taking into account external market levels as well as internal practice to ensure pay remains competitive while being equitable 
within the Company. Malus and clawback and discretion provisions, LTIP holding periods and shareholding guidelines, including post-employment, 
are in place to mitigate reputational and other risk.

Further details regarding the operation of the Policy for the current financial year can be found on pages 66 to 71. Details of how the previous 
Policy was applied for the financial year ended 28 March 2020 can be found on pages 71 to 80.

Executive Directors (“Executives”)

Purpose and how the 
element supports the short 
and long-term strategic 
objectives of the Company

Operation

Element

Base Salary To recruit, retain and 

reward high calibre 
Executive Directors to 
deliver the Company’s 
strategy. The salary will 
reflect each role, the 
importance of that 
role to the business and 
the experience the 
individual brings to it.

The Committee sets base salary taking 
into account:

 – the individual’s skills, experience and their 

performance

 – salary levels at other companies of a similar 

size and complexity

 – pay and conditions elsewhere in the Group.

Any salary increases are normally effective 
from 1 June.

Performance measures  
and reason for selection

Not applicable.

Maximum opportunity

Whilst there is no maximum 
salary, increases will normally 
be in line with the typical 
increases awarded to other 
employees in the Group.

However, increases may be 
above this level in certain 
circumstances such as:

 – where an Executive Director 
has been appointed to the 
Board at a lower than typical 
market salary to allow for 
growth in the role, larger 
increases may be awarded 
to move salary positioning 
closer to typical market level 
as the Executive Director 
gains experience

 – where an Executive Director 
has been promoted or has 
had a change in 
responsibilities 

 – where there has been a 

significant change in market 
practice or the size and 
complexity of the organisation. 

61

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Directors’ Remuneration Report
Continued

Element

Benefits

Purpose and how the 
element supports the short 
and long-term strategic 
objectives of the Company

To recruit and retain 
Executive Directors 
by providing 
competitive benefits 
which also protect 
Executives and 
provide preventative 
care for them.

Annual 
Bonus

To incentivise 
Executive Directors to 
deliver performance in 
line with the Group 
strategy and to 
align their interests 
with those of 
shareholders.

62

Operation

The Company offers Executives a range 
of benefits which include:

 – car allowance
 – life assurance
 – private medical insurance
 – subscriptions to professional bodies or 

other relevant organisations

 – regular medical check-ups
 – permanent health insurance.

Executive Directors may participate in the Share 
Incentive Plan or Savings Related Share Option 
Plan or any other all-employee plans on the 
same basis as other eligible employees up to 
HMRC-approved limits.

The Committee may introduce other benefits 
if it is considered appropriate to do so.

Executive Directors shall be reimbursed for all 
reasonable expenses and the Company may 
settle any tax incurred.

Where an Executive Director is required to 
relocate to perform their role, the appropriate 
one-off or ongoing benefits may be provided 
(e.g. housing, schooling, etc.).

Any bonus earned of up to 75% of salary will 
normally be paid in cash following the year-end.

Any bonus earned in excess of 75% will normally 
be deferred into shares under the Bonus and 
Deferred Bonus plan for three years subject 
to continued employment. 

The Committee may decide to pay the 
entire bonus in cash where the amount to be 
deferred into shares would, in the opinion of 
the Committee, be so small it is administratively 
burdensome to apply deferral.

Bonuses are not pensionable.

Bonuses are based on annual performance 
targets.

The Committee may, in its discretion adjust 
annual bonus payments if it considers that 
the outcome does not reflect the underlying 
financial or non-financial performance of 
the participant or the Group over the relevant 
period or that such payout level is not 
appropriate in the context of circumstances 
that were unexpected or unforeseen when the 
targets were set. When making this judgment 
the Committee may take into account such 
factors as the Committee considers relevant. 

Malus and clawback provisions apply, detailed 
on page 65.

Performance measures  
and reason for selection

Not applicable.

Maximum opportunity

The cost of the provision of 
allowances and benefits varies 
from year to year depending on 
the cost to the Company and 
there is no prescribed maximum 
limit. However, the Committee 
monitors annually the overall 
cost of the benefits provided, 
to ensure that it remains 
appropriate. 

Maximum annual bonus 
opportunity of 100% of 
base salary.

Normally 50% of the bonus 
shall pay out for on-target levels 
of performance. The annual 
bonus normally starts to accrue 
for meeting threshold levels 
of performance.

The Committee 
shall determine 
performance measures 
for the bonus each year. 
These may include 
financial measures (for 
example profitability) 
and other metrics linked 
to the delivery of the 
business strategy.

No less than 70% of the 
annual bonus will be 
based on financial 
measures.

The Committee has the 
discretion in exceptional 
circumstances to adjust 
the performance targets 
and/or set different 
measures if events occur 
outside of management’s 
control or where 
the target no longer 
satisfies its original 
purpose to ensure that 
pay is aligned with 
performance. 

GovernanceAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Purpose and how the 
element supports the short 
and long-term strategic 
objectives of the Company

Element

Share Options

Operation

Maximum opportunity

Long-Term 
Incentive 
Plan 
(“LTIP”)

To reward the efforts 
of Executive Directors 
in line with the 
Company’s objective 
of creating 
shareholder value and 
support alignment 
with shareholder 
interests.

Awards can be in the form of conditional 
shares or in such other form that the Committee 
determines has the same economic effect. 
Awards can be over ‘A’ (listed), and ‘B’ and ‘C’ 
(unlisted) ordinary shares and the Committee 
may alter the distribution between the different 
classes of shares, provided that there is no 
increase in the aggregate market value of 
the award.

The LTIP also acts as 
a retention tool.

Awards normally vest based on performance 
assessed over a period not shorter than 
three years.

The maximum annual award 
in respect of a financial year 
is 125% of base salary.

Normally 25% of awards vest 
for threshold levels of 
performance. 

Performance measures  
and reason for selection

Awards granted in 
2020/21 will vest 
subject to pre-tax EPS 
performance which will 
normally be measured 
over a period of three 
years.

The Committee may use 
different performance 
measures for future 
awards it is deemed 
appropriate. 

Awards granted from 2020/21 onwards will 
normally be subject to a post-vesting holding 
period of two years following the end of the 
performance period.

The Committee may, in its discretion, adjust 
LTIP vesting levels if it considers that the 
outcome does not reflect the underlying 
financial or non-financial performance of the 
participant or the Group over the relevant period 
or that such vesting level is not appropriate in the 
context of circumstances that were unexpected 
or unforeseen when the targets were set or in 
the context of the experience of shareholders or 
other stakeholders. When making this judgment, 
the Committee may take into account such 
factors as the Committee considers relevant. 

Malus and clawback provisions apply, as detailed 
on page 65.

A tax-advantaged market value share 
option plan.

Executive Directors may be granted market 
value options up to a maximum total value set 
by HMRC.

Options vest based on performance over a 
three-year period.

Once vested, options must be exercised before 
the tenth anniversary of grant.

Executive 
Share 
Option 
Scheme 
(“ESOS”)

To align the interest of 
Executive Directors 
with those of 
shareholders.

Executives may be granted 
and hold options up to the 
maximum value set by HMRC 
(currently £30,000) at any 
one time.

An ESOS option will vest in full 
if the threshold performance 
level is achieved. 

The vesting of ESOS 
options is subject to 
the achievement of 
performance conditions 
which will normally be 
measured over a period of 
not less than three years.

The Committee 
intends to use EPS as 
the performance 
condition.

The Committee may, 
however, use different 
performance measures 
if it is deemed appropriate.

63

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Continued

Element

Pension

Purpose and how the 
element supports the short 
and long-term strategic 
objectives of the Company

To provide Executive 
Directors with 
long-term pension 
provisions on a 
competitive basis.

Operation

Maximum opportunity

The Company operates a variety of pension 
benefits. Executive Directors are either deferred 
members of the defined benefit pension plan 
– now closed to future accruals – or the 
Company’s defined contribution pension plan 
or receive a salary supplement or a mixture 
of these.

The maximum annual pension 
contribution or cash allowance 
is 17.5% of base salary 
Executive Directors will 
normally be expected to make 
a net contribution of 8% of 
base salary themselves.

Performance measures  
and reason for selection

Not applicable.

The Chief Executive is a 
member of the main section 
of the defined benefit pension 
plan which is closed to future 
accrual.

For any new Executive 
Director to the Board from 
1 April 2020, the pension 
opportunity will be in line with 
the policy for the majority of 
the workforce. 

Not applicable.

Not applicable.

Share 
ownership 
guidelines

Align the interests of 
Executive Directors 
and shareholders 
and encourage 
long-term 
shareholding and 
commitment to the 
Company both in and 
post-employment.

Executive Directors are expected to build and 
maintain a holding of shares in the Company 
equal to at least 200% of base salary.

Executive Directors are expected to retain 50% 
of any post-tax shares that vest under any share 
incentive arrangements until this shareholding 
is reached.

The Committee also has a policy to promote 
interests in shares following cessation of 
employment to enable the interest of former 
Executive Directors to remain aligned with the 
interests of shareholders for an extended period 
after leaving employment.

Following ceasing to be an Executive Director, 
Executive Directors will normally be expected 
to maintain a minimum shareholding of 200% 
of base salary (or actual shareholding if lower) 
for the first 12 months following departure from 
the Board and 100% of base salary (or actual 
shareholding if lower) for the subsequent 
12 months. The Committee retains discretion 
to waive this guideline if it is not considered 
appropriate in the specific circumstances. 

64

GovernanceAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Purpose and how the 
element supports the short 
and long-term strategic 
objectives of the Company

Element

Non-Executive Directors

Basic and 
Additional 
Fees

To attract and retain 
high calibre Non-
Executive Directors 
by offering market 
competitive fee levels 
that recognise the 
time that the 
Non-Executive 
Directors commit to 
their various roles.

Operation

Maximum opportunity

The fees are paid in cash.

The fees paid to the Chairman are determined 
by the Remuneration Committee.

There is no maximum fee level 
other than as provided by Article 
112 of the Company’s articles 
of association.

Performance measures  
and reason for selection

Not applicable.

The fees paid to the other Non-Executive 
Directors are determined by the Chairman 
and the Executive Committee.

Fees are set taking into account the time 
commitment required to fulfil the role and 
typical practice at other similar companies.

The policy in relation to Non-Executive 
Directors’ fees is to pay a basic fee for 
membership of the Board, and additional fees 
for the Senior Independent Director and for 
chairmanship of a Committee to take into 
account the additional responsibilities and 
time commitment of these roles.

Additional fees may be paid to reflect 
additional Board or Committee responsibilities 
as appropriate (such as liaising with family 
shareholders). 

Benefits

To provide suitable 
arrangements to allow 
Non-Executive 
Directors to discharge 
their duties effectively.

Reasonable costs in relation to travel and 
accommodation are reimbursed to the 
Chairman and Non-Executive Directors. 
The Company may meet any tax liabilities 
that may arise on such expenses. 

There is no maximum benefit 
opportunity.

Not applicable.

The Chairman and Non-Executive Directors 
do not participate in incentive schemes. 
None of the Non-Executive Directors are 
members of any Group pension scheme with 
the exception of Michael Turner and Richard 
Fuller who are both pensioners of the director’s 
section of the defined benefit pension plan. 
Both also receive life assurance cover.

The Chairman also receives private medical 
insurance.

Additional non-significant benefits may be 
introduced if considered appropriate. 

Information Supporting the Policy
Malus and clawback
Cash annual bonus payments may be clawed back for a period of three years from the date of payment. Malus and clawback provisions apply 
under the Bonus and Deferred Bonus Plan (“BDBP”) and LTIP from award to the third anniversary of the grant date in the case of BDBP awards 
and sixth anniversary of the award date for LTIP awards. The circumstances in which malus/clawback may apply are a material misstatement of 
financial results, an error in assessing performance or in the information/assumptions used, a material failure of risk management, serious 
reputational damage, serious misconduct by the participant, or any other similar circumstances. 

65

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Continued

Share plan operation
The Committee will operate the annual bonus, BDBP, LTIP and ESOS in accordance with the Rules of the plans. Awards under any of the Company’s 
share plans may:

 – have any performance conditions applicable to them amended or substituted by the Committee in circumstances where the Committee 

determines an amended or substituted performance condition would be more appropriate and not materially less difficult to satisfy

 – incorporate the right to receive an amount equal to the value of dividends which would have been paid on the shares under an award that vests up 

to the time of vesting (this provision does not apply to the ESOS). This amount may be calculated assuming that the dividends have been 
reinvested in the Company’s shares on a cumulative basis

 – be settled in cash at the Committee’s discretion (this provision does not apply to the ESOS). For Executive Directors, this provision will only be 

used in exceptional circumstances such as where for regulatory reasons it is not possible to settle awards in shares

 – be adjusted in the event of any variation of the Company’s share capital or any demerger, delisting, special dividend or other event that may affect 

the Company’s share price.

Summary of Decision-making Process and Changes to Policy
It has been a number of years since Fuller’s has undertaken a detailed review of Executive Directors’ remuneration. During the year the Committee 
undertook a full review of the Policy to ensure that our approach remains appropriate to support our strategy of achieving long-term sustainable 
shareholder value creation. The Committee continues to believe that the overall framework of an annual bonus and LTIP is appropriate for the 
Company. The annual bonus and LTIP opportunity set out in this policy have, however, been increased to better reflect the size and complexity of the 
organisation. Changes have also been made to reflect the introduction of the 2018 UK Corporate Governance Code as well as evolving shareholder 
expectations and best practice. 

In determining the new Remuneration Policy, the Committee followed a robust process which included discussions on the content of the Policy at 
Remuneration Committee meetings during the year. The Committee considered input from Management and our independent advisors, as well as 
considering best practice and guidance from major shareholders. A summary of the changes to the new Policy compared to the 2017 Policy is set 
out below:

 – Increase in annual bonus and LTIP opportunity – The maximum annual bonus opportunity has been increased to 100% of salary (previously 75% 
of salary) and the maximum LTIP award has been increased to 125% of salary (previously 110% of salary) to better reflect the size and complexity 
of the Company

 – Bonus deferral – A provision has been introduced such that any bonus earned in excess of 75% of salary will be deferred into shares 
 – Holding period – From 2020 onwards awards granted under the LTIP will normally be subject to a post-vesting holding period of two years 

following the end of the performance period

 – Shareholding guideline – The in-employment shareholding guideline for Executive Directors has been increased from 100% of salary to 200% of 

salary to reflect best practice and shareholder expectations. A post-employment shareholding guideline has been introduced

 – Other changes have been made to the wording of the policy to increase flexibility, to aid operation, to increase transparency and to reflect typical 

market practice.

Approved Payments
The Committee reserves the right to make any remuneration payments and/or payments for loss of office (including exercising any discretions 
available to it in connection with such payments) notwithstanding that they are not in line with the Policy set out above where the terms of the 
payment were agreed (i) before the policy set out above came into effect, provided that the terms of the payment were consistent with any applicable 
shareholder-approved directors’ remuneration policy in force at the time they were agreed or where otherwise approved by shareholders; or (ii) at a 
time when the relevant individual was not a Director of the Company (or other persons to whom the Policy set out above applies) and, in the opinion 
of the Committee, the payment was not in consideration for the individual becoming a Director of the Company or such other person. For these 
purposes “payments” includes the Committee satisfying awards of variable remuneration and, in relation to an award over shares, the terms of the 
payment are “agreed” no later than the time the award is granted. This Policy applies equally to any individual who is required to be treated as a 
director under the applicable regulations.

66

GovernanceAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Selection of Performance Measures
Annual bonus
The annual bonus performance measures are intended to incentivise Executive Directors to achieve the financial objectives of the Group and deliver 
the business strategy. The particular bonus metrics are selected by the Committee each year to ensure that Executive Directors are appropriately 
focused on the key objectives for the next twelve months.

LTIP and ESOS
Our long-term strategic objective is to provide long-term sustainable returns for all of our shareholders. It is intended that awards made in 2020/21 
will be based on adjusted pre-tax EPS performance to provide a clear incentive for executives to deliver on this objective. 

Performance targets for the annual bonus, LTIP and ESOS are set taking into account internal budget forecasts, external expectations and the need 
to ensure that targets remain motivational.

Remuneration arrangements throughout the Group
Remuneration arrangements are determined throughout the Group based on the same principle; that the Remuneration policies and practices should 
be aligned to Company purpose and values and support the delivery of the strategy and promote long-term sustainable success. 

Remuneration outcomes in different performance scenarios 
The charts below set out an illustration of the Policy for 2020/21. The charts provide an illustration of the proportion of total remuneration made up 
of each component of the Remuneration Policy and the value of each component.

Four performance scenarios have been illustrated for each Executive Director:

Below threshold performance

In-line with expectations

Maximum performance

 – Fixed remuneration (base salary, benefits and pension)
 – No annual bonus pay-out
 – No vesting under the LTIP

 – Fixed remuneration (base salary, benefits and pension)
 – 50% annual bonus pay-out
 – 50% vesting under the LTIP

 – Fixed remuneration (base salary, benefits and pension)
 – 100% annual bonus pay-out
 – 100% vesting under the LTIP

Maximum performance plus 50% 
share price growth

 – Fixed remuneration (base salary, benefits and pension)
 – 100% annual bonus pay-out
 – 100% vesting under the LTIP plus 50% share price growth

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OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Directors’ Remuneration Report
Continued

The charts have been prepared on the following basis:

 – Base salary – the base salary in place at 1 June 2020
 – Benefits – based on the disclosed benefits value in the single figure for 2019/20
 – Pensions – based on a contribution of 17.5% of base salary 
 – Bonus – the normal maximum annual bonus is 100% of base salary. For the financial year 2020/21, the intention is that we will operate a bonus 

for the second half of the financial year only. For the purpose of the scenario chart the maximum bonus is shown as 50% of base salary

 – LTIP – based on the maximum award of 125% of base salary (note the ESOS has not been included on the basis that awards are not granted at 

regular intervals).

No payment of dividend equivalents has been assumed. Potential benefits under all-employee share plans have not been included. No share price 
growth has been assumed other than where stated.

Simon Emeny – CEO
£000

Adam Councell – Finance Director 
£000

Fred Turner – Retail Director
£000

2,000

1,800

1,600

1,400

1,200

1,000

800

600

400

200

0

1,800

52%

14%

34%

1,488

42%

17%

41%

1,050

30%

12%

58%

613

100%

Minimum

In line with 
expectation

Maximum Maximum
plus share
price growth

1,200

1,000

800

600

400

200

0

1,142

52%

945

42%

16%

14%

669

29%

12%

393

100%

59%

42%

34%

Minimum

In line with 
expectation

Maximum Maximum
plus share
price growth

800

700

600

500

400

300

200

100

0

733

51%

608

42%

16%

14%

433

28%

12%

258

100%

60%

42%

35%

Minimum

In line with 
expectation

Maximum Maximum
plus share
price growth

  Fixed1 

  Bonus 

  LTIP

1  “Fixed” includes salary, benefits and pension. 

Remuneration Policy for Newly Appointed Directors
When determining the remuneration package for a newly appointed Executive Director, the Committee would seek to apply the following principles:

 – The package should be market competitive to facilitate the recruitment of individuals of sufficient calibre to lead the business. At the same time, the 

Committee would intend to pay no more than it believes is necessary to secure the required talent

 – New Executive Directors will normally receive a base salary, benefits and pension contributions in line with the policy described on pages 61 to 65 and 

would also be eligible to join the bonus and equity incentive plans up to the limits set out in the Policy

 – In addition, the Committee has discretion to include any other remuneration component or award which it feels is appropriate taking into account the 

specific circumstances of the recruitment, subject to the limit on variable remuneration set out below. The key terms and rationale for any such 
component would be disclosed as appropriate in the Remuneration Report for the relevant year

 – Where an individual forfeits outstanding variable pay opportunities or contractual rights at a previous employer as a result of their appointment, the 

Committee may offer compensatory payments or awards, in such form as the Committee considers appropriate, taking into account all relevant factors 
including the form of awards, expected value and vesting timeframe of forfeited opportunities. When determining any such “buyout”, the guiding 
principle would be that awards would generally be on a “like for like” basis unless this is considered by the Committee not to be practical or appropriate
 – The maximum level of variable remuneration which may be awarded (excluding any “buyout” awards referred to above) in respect of recruitment is 225% 

of salary, which is in line with the current maximum limit under the annual bonus and LTIP

 – Where an Executive Director is required to relocate from their home location to take up their role, the Committee may provide assistance with 

relocation (either via one off or on-going payments or benefits)

 – In the event that an internal candidate is promoted to the Board, legacy terms and conditions would normally be honoured, including any accrued pension 

entitlements and any outstanding incentive awards.

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GovernanceAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. To facilitate any buyout awards outlined above, in the event of recruitment the Committee may grant awards to a new Executive Director relying 
on the exemption in the Listing Rules which allows for the grant of awards, to facilitate, in unusual circumstances, the recruitment of an Executive 
Director, without seeking prior shareholder approval or under any other appropriate Company incentive plan.

The remuneration package for a newly appointed Non-Executive Director would normally be in line with the structure set out in the policy table 
for Non-Executive Directors on page 65.

Service Contracts/Payments on Loss of Office
When determining leaving arrangements for an Executive Director, the Committee takes into account any contractual agreements including the 
provisions of any incentive arrangements, typical market practice and the performance and conduct of the individual.

Executive Directors have rolling service contracts terminable on no more than one year’s notice served by the Company or Director. Our Policy is 
that in the event of early termination a payment equal to the salary due for the unexpired period of their notice would be made, payable in monthly 
instalments, subject to mitigation. The Committee retains discretion to pay any unexpected notice in the form of a lump sum payment if this is 
considered appropriate. 

Simon Emeny’s contract has been in place for a number of years. In the event of early termination, he would be entitled to a payment equal to his 
base salary and the value of all benefits for the unexpired period of his notice, without any reduction for mitigation. 

The Committee may make any other payments in connection with a Director’s cessation of office or employment where the payments are made 
in good faith in discharge of an existing legal obligation (or by way of damages for breach of such an obligation) or by way of settlement of any claim 
arising in connection with the cessation of a Director’s office or employment. Any such payments may include but are not limited to paying any fees 
for outplacement assistance and/or the Director’s legal and/or professional advice fees in connection with their cessation of office or employment.

Annual Bonus
The Committee may determine that an Executive Director may remain eligible to receive a pro-rata bonus for the financial year in respect of the 
period they remained in employment. The Committee will determine the level of bonus taking into account time in employment and performance.

Share Plan Leaver Rules
The treatment of leavers under the Company’s long-term incentive plans is determined by the rules of the relevant plans.

Good leavers*

BDBP

If a participant dies, their BDBP award will vest. If a participant 
becomes a good leaver for any other reason, BDBP awards would 
normally continue and vest in full on the normal vesting date. 
The Committee may exercise discretion to allow awards to vest at the 
time of cessation of employment or to pro-rate the vesting level to 
reflect the proportion of the vesting period served.

LTIP

If a participant becomes a good leaver, LTIP awards will not lapse, 
but will normally be pro-rated to reflect the proportion of the 
performance period served and remain subject to performance 
conditions. LTIP awards will normally vest on the normal vesting date. 
The Committee may determine that LTIP award should vest as soon 
as practical following cessation of employment.

ESOS

If a participant dies, ESOS awards will not lapse, but may be exercised 
for a period of 12 months following death. If a participant becomes a 
good leaver for any other reason, ESOS awards will not lapse, but may 
be exercised until six months after the third anniversary of grant (or 
six months after cessation if later). ESOS awards will continue to be 
subject to performance conditions. 

All-employee share plans

Leavers in other circumstances

Awards lapse.

Awards lapse.

If a participant ceases employment during the holding period (other than 
in the event of gross misconduct) then awards will normally continue and 
be released at the normal release date. The Committee may exercise 
discretion to allow awards to be released at the time of cessation of 
employment.

Awards lapse.

Leaver provisions are determined in accordance with HMRC-approved provisions.

*  Death, ill-health, injury, disability, redundancy, retirement, the sale of their employing entity out of the Group, or for any other reason at the Committee’s discretion.

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Continued

Terms and Conditions for the Chairman and Non-Executive Directors
The Chairman and Non-Executive Directors serve the Company on the basis of renewable letters of appointment which can be terminated by 
written notice by either party. No compensation is awarded on termination. Letters of appointment are available for inspection at the Annual 
General Meeting and at the Company’s registered office.

Service Contracts and Fee Letters
The following sets out the date of Directors service contracts and fee letters:

Executive Directors

Simon Emeny

Adam Councell

Fred Turner

Date of contract

13 January 1999

15 March 2019

23 May 2019

Non-Executive Directors

Date of letter of appointment 

Michael Turner

Sir James Fuller

Juliette Stacey

Helen Jones

Richard Fuller d 

Robin Rowland*

1 July 2013

1 June 2010

24 March 2018

12 March 2019

1 February 2020

23 March 2020

Notice period

12 months

12 months

12 months

Term expires

June 2022

May 2022

March 2021

March 2023

February 2022

March 2021

*  Subject to approval of the re-appointment by the Board of Directors during the period at the Annual General Meeting.

Change of Control
In the event of a takeover or winding up of the Company, share awards may vest early, subject (where relevant) to the extent to which performance 
conditions have been satisfied. Awards (other then awards under the BDBP) will normally be pro-rated for time since award unless the Committee 
determines otherwise. In the case of a demerger, special dividend or similar circumstances, awards may, at the Committee’s discretion, vest early on 
the same basis as for a takeover. 

Consideration of Employment Conditions Elsewhere in the Company
The Committee is advised of the proposed annual pay review for staff in advance of them considering the proposed pay reviews for Directors, so 
that this can be taken into account when determining Directors’ remuneration for the relevant financial year. Salary increases will ordinarily be (in 
percentage terms) in line with those of the wider workforce, and significant variances would only be expected where there had been a significant 
change in an individual’s responsibilities or a market review had been conducted which suggested that an individual’s salary was no longer competitive, 
or where the Committee wanted to take account of an individual’s performance or experience. The Committee would also be advised if there were 
any other key changes to the terms and conditions on which staff are employed.

Consideration of Employee Views
The Committee does not formally consult directly with employees on executive pay or in drawing up the Remuneration Policy but does receive 
periodic updates from the People & Talent Director. Share ownership amongst the Company’s employees is encouraged through the SAYE Scheme 
and SIP. These tax-advantaged schemes allow employees to participate as shareholders and align their interests with those of the shareholders.

Consideration of Shareholder Views 
In developing this Remuneration Policy, the Committee consulted in detail with our largest shareholders and was pleased with the level of support 
received for the changes. Our intention is that shareholder views will be are sought when there is any significant change to Directors’ remuneration. 
Should shareholders have any concerns about the Remuneration Policy, the Committee Chairman would endeavour to meet with them, as 
appropriate, to understand and respond to any issues they may have.

70

GovernanceAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Annual Remuneration Implementation Report
The information on pages 71 to 80 has been audited.

The Remuneration Committee 
The Remuneration Committee consists entirely of Independent Non-Executive Directors and the members during the period were Helen Jones 
(Chair from 5 June 2019), Juliette Stacey, Robin Rowland (joined the Board and Committee on 24 March 2020), John Dunsmore (Chair and 
member to 5 June 2019) and Peter Swinburn (member to 4 September 2019). The Chairman of the Company, Michael Turner, and the Chief 
Executive, Simon Emeny, are invited to attend the Committee meetings and to advise, where appropriate, on the remuneration and performance 
of the Executive Directors and related matters. The Committee is advised internally by the Company Secretary, Séverine Béquin, who also acts 
as Secretary to the Committee.

The Committee’s terms of reference – which were reviewed and updated in March 2018 and are available on the Company’s website – state that 
the Committee is responsible for determining the total remuneration package (including pensions, service agreements and termination payments) 
of the Executive Directors. The Committee also reviews the remuneration of the members of the Executive Committee in consultation with the 
Chief Executive. Members of the Committee have no personal financial interest in the Company, other than as shareholders and Directors.

The Committee’s Advisors
Deloitte LLP was appointed by the Committee during the year to provide the Committee and the Company with advice in connection with 
remuneration matters as well as the Company’s LTIP and share option schemes.

Deloitte is a founding member of the Remuneration Consultants’ Group (“RCG”), which is responsible for the development and maintenance of 
the voluntary Code of Conduct that clearly sets out the role of executive remuneration consultants and the professional standards by which they 
advise their clients. Fees are charged on a time and expenses basis and totalled £43,250 (plus VAT) during 2019/20. During the year Deloitte also 
provided other unrelated tax advice to the Company. The Committee is satisfied that advice received from Deloitte during the year was objective 
and independent and that all individuals who provided remuneration advice to the Committee have no connections with Fuller’s or its Directors that 
may impair their independence. The Committee reviewed the potential for conflicts of interest and judged that there were appropriate safeguards 
against such conflicts.

XPS Pension Group provides the Company with advice on matters relating to pensions. XPS Pension Group is authorised and regulated by the 
Financial Conduct Authority and its actuaries are also separately required to abide by Actuarial Profession Standards which include the requirement 
for them to provide objective and independent advice. 

Statement of Implementation of Remuneration Policy for 2020/21
As outlined in the Chair’s statement on pages 58 to 60, the Committee undertook a detailed review of the Directors’ Remuneration Policy 
during the year to ensure that the Policy remains appropriate to support our strategy of achieving long-term sustainable shareholder value creation. 
Our intention is to continue with the current overall framework of an annual bonus plus a long-term incentive plan. We have, however, made 
changes to our incentive opportunities and other parts of our policy to better reflect the size and complexity of the organisation as well as, reflect 
the introduction of the 2018 UK Corporate Governance Code and evolving shareholder expectations and best practice.

The outbreak of coronavirus in January and the steps taken by the UK Government to limit its spread has had a significant negative impact on the 
economy. The Group has been significantly impacted by the enforced closure of its pub estate and as a result of social distancing measures 
implemented in the UK in the later part of 2019/20 and the early part of 2020/21.

In light of this we intend to modify our approach to executive remuneration for 2020/21 to ensure it remains fair and appropriate in the context 
of the experience of our shareholder, employees and other stakeholders as we recover from the enforced closures. Our intended approach is 
summarised below:

Base salaries
Executive Directors base salaries will not be increased from 1 June 2020 and therefore remain at the following levels:

–  
Chief Executive 
Finance Director  –  
– 
Retail Director  

£500,000
£315,000
£200,000

There has been no change to the fees payable to the Non-Executive Directors which were last reviewed in January 2018.

With effect from 1 April 2020, the Executive Directors and Non-Executive Directors have volunteered to temporarily reduce their salary and 
fees by 25% to support the business in managing costs. With the estate gradually reopening, salaries and fees reverted to normal with effect from 
1 July 2020.

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Continued

Annual bonus
We will not be operating an annual bonus for the first half of the financial year as the Committee did not consider that it was appropriate to operate 
a scheme while our business remained closed and we continued to receive support from the UK Government with most of our workforce being 
furloughed.

Our intention is to operate a pro-rata annual bonus (maximum 50% of salary) for the second half of this financial year if it is considered appropriate 
to do so at the time. The Committee will look to set bonus measures and targets at the start of the second half of the financial year. These will be 
outlined in next year’s Director’s Remuneration Report.

LTIP
The Committee intends to continue to grant LTIP awards for 2020 to ensure that management are aligned with shareholders and incentivised to 
deliver long-term performance. Awards will be granted at the revised policy level of 125% of base salary. The Committee is aware of shareholder 
guidance regarding reviewing award levels where there has been a fall in share price. We are not planning to grant awards until September. 
The Committee will therefore continue to monitor the share price and will determine final award levels prior to grant, taking into account 
the share price at that point and the need to continue to motivate and retain management.

The LTIP will be based on pre-tax EPS performance as the Committee considers that this provides a clear objective for management and supports 
our strategy. The portion of the LTIP award that vests for threshold performance will be reduced from 40% of maximum to 25% of maximum to 
reflect feedback from shareholders. In order to simplify the approach to target setting and to provide greater transparency for management and 
shareholders, going forward pre-tax EPS targets will be set on an absolute basis rather than relative to RPI. For 2020 LTIP awards, EPS targets have 
been set as absolute pence targets for 2022/23 in light of the impact of coronavirus on the base year and to provide a clear focus for management 
on the required level of performance.

We want to measure the performance of our Executive Directors against a criterion that aligns the Executive Directors’ interest with the long-term 
interests of our shareholders. We believe that an earnings per share measure is more appropriate than a simple profit measure as the latter could 
be improved by, for example, the issuance of shares to raise cash or to finance an acquisition having a consequent diluting effect on existing 
shareholders’ interests. Additionally, given the aim of encouraging long-term performance, we believe that the earnings per share figure should not 
reflect short-term non-trading impacts on profit, whether positive or negative, for example, profits or losses on the sale of freehold properties, or 
profits or losses on the disposal of a component business such as the Beer Business, and such items should be adjusted for. Lastly, given that changes 
in tax rates are unrelated to Executive Directors’ performance, we believe the any earnings per share measure for the LTIP should be based on 
pre-tax earnings.

Pre-tax EPS targets for the 2020/21 awards are proposed as follows:

Pre-tax EPS pence in 2022/23 

Straight-line vesting in between. 

Target 
(25% vesting)

Maximum  
(100% vesting)

50.16

61.09

Pension and benefits
There are no changes to the pension and benefits provision for Executive Directors. Executive Directors receive a pension allowance of 17.5% 
of base salary. The Committee is aware of shareholder guidance that pensions for Executive Directors should be aligned with the wider workforce. 
However, given the current rate for the Executive Directors represents an existing contractual commitment and that their overall pay is towards the 
lower end of market practice, the Committee does not consider that it is appropriate to make a reduction at this stage. The Committee will keep this 
approach under review. 

For any new Executive Directors appointed to the Board from 1 April 2020 the pension opportunity will be in-line with the maximum employer 
contribution available for the majority of the workforce.

72

GovernanceAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Implementation of Remuneration Policy for 2019/20 
Single Total Figure of Remuneration Table
The following table shows a breakdown of the remuneration of individual Directors who served in all or part of the year:

Salary/Fees

Taxable benefits1

Annual bonus2

LTIP/Options3

Pensions

2020
 £000

489

189

167

250

50

162

71

61

3

104

17

21

33

2019 
£000

430

–

–

250

50

185

65

5

–

244

200

65

62

2020
 £000

2019 
£000

2020 
£000

25

13

19

26

–

20

–

–

–

10

2

–

–

25

–

–

26

–

23

–

–

–

21

23

–

–

1

–

1

–

–

1

–

–

–

1

50

–

–

2019
 £000

156

–

–

–

–

25

–

–

–

58

15

–

–

2020 
£000

20194 
£000

2020 
£000

–

–

–

–

–

–

–

–

–

–

–

–

–

1

–

–

–

–

2

–

–

–

–

2

–

–

85

33

30

–

–

27

–

–

–

18

3

–

–

2019 
£000

75

Total

2020 
£000

600

20194 
£000

687

–

–

–

–

32

–

–

–

33

17

–

–

235

217

276

50

210

71

61

3

133

72

21

33

–

–

276

50

267

65

5

–

356

257

65

62

Simon Emeny
Adam Councell5
Fred Turner6

Michael Turner

Sir James Fuller
Richard Fuller7

Juliette Stacey

Helen Jones
Robin Rowland8
Jonathon Swaine9
Simon Dodd10
John Dunsmore11
Peter Swinburn12

1  Taxable benefits include car allowances and private medical insurance. 
2  Bonus refers to the annual bonus scheme based on performance in the period under review and the value of free shares awarded under the SIP (£993). As detailed below for 

2020 the annual performance bonus was zero however several specific project-related bonuses were paid in the year as included in the table above.

3  LTIP/Options includes the value transferred to Directors from the LTIP, ESOS, SESOS and SAYE Schemes. Benefit is calculated as the share price at the year end less the 

exercise price multiplied by the number of vested options. Options are considered to have vested if substantially all of the performance criteria have been met in the 
financial year, in which case the number of vested options is estimated based on performance against performance measures. The table below sets out how the award is 
linked to performance of the Group. 

4  The 2019 figures for LTIP/options have been recalculated based on the actual vesting of the LTIP in 2019. Totals for 2019 have been updated accordingly. 
5  From his appointment on 27 August 2019.
6  From his appointment on 1 June 2019.
7  Richard Fuller was an Executive Director until 1 February 2020, when he became a Non-Executive Director for which he received fees of £7,500 in the period to 28 March 

2020, included in the figure above. In addition, he received payments for loss of office, as detailed on page 78.

8  From his appointment to the Board on 23 March 2020. 
9  Until his resignation on 4 September 2019. In addition, he received payments for loss of office, as detailed on page 78.
10 Until his resignation on 30 April 2019. In addition, he received payments for loss of office, as detailed on page 78.
11  Until his resignation on 25 July 2019. 
12 Until his resignation on 4 September 2019. 

Base Salary
The Committee undertook a detailed review of Executive Directors’ salaries at the beginning of the financial year as it had been a number of 
years since salaries had been reviewed. Following this review the Committee determined that it was appropriate to increase the CEO’s salary to 
£500,000 per annum from 1 June 2019 to more appropriately reflect the size and the scope of his role and his ability to add value to the business 
as a focused, premium pub and hotel operator. The salary for the Retail Director and Finance Director roles were set on appointment to the Board 
at £200,000 and £315,000 respectively. 

As announced on 3 April the Executive Directors and Non-Executive Directors have volunteered to temporarily reduce their salary and fees from 
1 April 2020 by 25% to support the business in managing costs. With the estate gradually reopening, salaries and fees reverted to normal with 
effect from 1 July 2020. 

Annual Bonus
The annual bonus for the year was based two-thirds on Group adjusted profit before tax (“Adjusted PBT”) performance and one-third of Fuller’s 
like for like sales performance compared to the Coffer Peach Business Tracker which includes other companies in managed pub, restaurant and bar 
sectors in the UK. 

Adjusted PBT performance was significantly impacted by the closure of pubs and hotels in the UK following the outbreak of coronavirus and the 
stretching Adjusted PBT performance targets were not met. To the end of February, the Company was tracking for like for like sales growth to 
exceed the Peach Tracker by more than 2% and therefore this element of the annual bonus was due to pay out in full. However, in light of the 
broader business circumstances following the outbreak of coronavirus, the Committee and the Executive Directors have agreed that it is not 
appropriate to pay this portion of the annual bonus.

73

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Directors’ Remuneration Report
Continued

The following sets out details of performance against targets set:

Measure

Adjusted PBT performance

Like for Like sales vs. Coffer Peach 
Business Tracker

Proportion of bonus

Two-thirds

One-third

Threshold 
(10% payable for PBT, 
0% for LFL sales)

Target 
(50% payable for PBT, 
75% for LFL sales)

Maximum (100%)

Actual performance

£34.5m

£37.3m

£40.0m

£19.7m

Performance equal 
to Peach Tracker

Performance 
equal to Peach 
Tracker + 2%

Performance 
equal to Peach 
Tracker + 3%

more than 3% above 
Peach Tracker

LTIP
LTIP awards granted in 2017 were based on Group adjusted earnings per share ("EPS") performance for the financial year 2019/20. The EPS 
targets were not met and therefore these awards will lapse. The following sets out details of performance against targets set:

Performance measure

LTIP

EPS vs RPI

Target set

Minimum  
(40% vesting)

EPS exceeds 
RPI by +9%

Maximum 
(100% vesting)

EPS exceeds 
RPI by +24%

Value of award

Actual performance

Value of award

-56.9%

Percentage vest of 
original grant: 
Minimum – 40% 
Maximum – 100%

nil% of maximum 
award

The Committee did not exercise any discretion in relation to the LTIP outcomes. No portion of the LTIP awards relates to share price growth.

Total Pension Entitlements
Michael Turner and Richard Fuller are pensioners of the defined benefit Company pension plan, which is closed to future accrual, under the 
Directors’ section.

Simon Emeny became a deferred member of the defined benefit Company pension plan, under the main section when the plan closed to future 
accruals on 1 January 2015. Prior to closure, he received a salary supplement of 17.5% of the excess of his base salary over the earnings cap for 
use as part of his retirement planning. Following closure of the pension plan, Simon Emeny is paid a salary supplement of 17.5% of his salary by 
the Company which he is required to use as part of his overall retirement planning.

Adam Councell and Fred Turner are paid a salary supplement of 17.5% of their salaries by the Company which they are required to use as part of 
their overall retirement planning. They are also required to contribute 8% of their salary to their pension or another investment vehicle.

The Committee considers that the policy operated as intended during the year.

Percentage Change in Remuneration of Chief Executive 
The table below shows the percentage change in the remuneration of the Chief Executive compared to that of the average of all of the Group’s 
employees taken as a whole between the financial years ended 30 March 2019 and 28 March 2020:

Change in annual salary

Change in taxable benefits
Change in annual bonus1

Chief Executive 

Employees

+14.4%

nil%

–36.1%

+2.2%

-1.2%

+0.3%

1  “Change in annual bonus” reflects the increase or decrease in the percentage of annual salary paid out as bonus and excludes the value of free shares awarded under the SIP. 
The employee comparator group excludes pub staff and The Stable employees who receive bonus incentives through other bonus incentive schemes. It also excludes staff 
who transferred on the disposal of the Fuller’s Beer Business on 27 April 2019 as they were only employed within the Group for one month of the year.

External Directorship Fees
The Board may give approval for Executives to have one Non-Executive role and to retain any related fees paid. Simon Emeny was appointed a 
Non-Executive Director of The National Gallery Company Limited on 6 February 2018 for which he does not receive any remuneration. He is 
the Senior Independent Director of WH Smith PLC for which he receives a remuneration of £67,000 per annum which he is entitled to retain. 

74

GovernanceAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Scheme Interests Awarded During the Financial Year1,2
In respect of the 52 week period ended 28 March 2020 the following LTIPs, share options and SIP awards were granted:

Director

Simon Emeny

Total

Adam Councell

Total

Fred Turner

Total

Richard Fuller

Total
Jonathon Swaine4

Total

Scheme

LTIP
LTIP3 
LTIP3 

SIP

BDBP
BDBP3

LTIP

ESOS

LTIP
LTIP3 
LTIP3 

ESOS

SIP

LTIP3 
LTIP3 

SIP

SIP

Number of
 ‘A’ shares

Number of 
‘B’ shares

Exercise 
price per
 ‘A’ share

Exercise
 price per
 ‘B’ share

Face value at 
grant/award

Date of 
grant/award

Performance 
period ends

45,785

114,464

£9.70

£0.97 £555,145

15/01/20 31/03/22

4,662

4,265

96

4,424

515

11,655

£10.725

£1.073

£62,500

01/10/19

31/03/21

10,663

£10.725

£1.073

£57,178

01/10/19 31/03/20

£10.34

–

£993

16/08/19

–

–

–

–

–

£9.70

£9.61

n/a

–

–

– £50,000 28/08/19

–

£5,523

15/01/20

£731,339

£0.97 £349,735

15/01/20 31/03/22

–

£29,993

15/01/20 31/03/22

£379,728

59,747

136,782

28,844

72,112

3,121

31,965

13,735

–

72,112

34,339

£9.70

£0.97 £166,538

15/01/20 31/03/22

569

144

520

96

1,422

£10.725

360

£10.725

£1.073

£1.073

£7,628

01/10/19

31/03/21

£1,931

01/10/19 31/03/20

–

–

£9.61

£10.34

–

–

£4,997

15/01/20 31/03/22

£993

16/08/19

n/a

15,064

36,121

£182,087

1,504

1,376

96

3,760

£10.725

£1.073

£20,163

01/10/19

31/03/21

3,440

£10.725

£1.073

£18,447

01/10/19 31/03/20

–

£10.34

2,976

7,200

96

96

£10.34

–

–

–

–

£993

16/08/19

£39,603

£993

16/08/19

£993

n/a

n/a

% of award/
grant vesting 
at minimum 
threshold

40%

40%

40%

n/a

–

–

40%

100%

40%

40%

40%

100%

n/a

40%

40%

n/a

n/a

1  Face values have been calculated using the actual grant prices also shown in the table except for SAYE. For the SAYE Scheme this is based on an average price for the three 

days before grant (shown above) although options are granted at a 20% discount.

2  Under the tax-advantaged ESOS only options worth £30,000 may be held at any time.
3  This was an adjustment made to subsisting awards on 1 October 2019 (being the record date for participating in the return of capital) to reflect the value the participants 
would otherwise have received. The price used to determine the additional number of shares was the closing ‘A’ share price on 1 October 2019 (being £11.975) less the per 
share value of the return of capital (being £1.25). This amounted to £10.725 for A ordinary shares under award and £1.0725 for B ordinary shares under award.

4  On his resignation as a Director on 4 September 2019, all awards made in the year to Jonathon Swaine lapsed.

Share Scheme Interests Outstanding at the Year End
Shares
The Company has Share Ownership Guidelines for Directors which state that Executives should hold shares worth at least 200% of their salary 
(increased from 100% of base salary as part of the policy review). Accordingly, until their guideline is met, Executives are expected to retain:

 – all shares they hold in the SIP
 – all shares they acquire as a result of exercising SAYE options
 – all shares that they acquire as a result of exercising options under the tax-advantaged ESOS net of the cost of those options
 – at least 50% of any shares that they acquire as a result of exercising options under the non-tax-advantaged SESOS net of the cost of those 

options and the costs of settling related tax and National Insurance (“NI”) thereon 

 – at least 50% of any post-tax and NI vested shares under the LTIP and the BDBP. 

Based on the share price on 28 March 2020 of £6.50, Simon Emeny held shares with a value of 287% of salary, Fred Turner held shares with a value 
of 472% of salary and Adam Councell held shares with a value of 5% of salary. All of the Executive Directors’ shareholdings therefore already meet 
the guideline with the exception of Adam Councell who only joined the Company in August 2019.

75

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Directors’ Remuneration Report
Continued

Beneficial 
interest at 
28 March 
2020¹

Non-beneficial 
interest at 
28 March
2020¹

Beneficial 
interest at 
 30 March 
2019

Non-beneficial 
interest at
30 March
2019

500

110,913

500

113,509

1,055,684

2,000

2,250

1,471

447,633

99,065

4,324

271,378

2,988,394

624,260

71

88,942

–

–

–

– 

–

–

–

–

–

–

–

–

1,055,684

2,000

n/a

n/a

n/a

n/a

n/a

271,378

2,988,394

624,260

71

88,942

–

–

n/a

n/a

n/a

n/a

n/a

–

–

–

–

–

–

–

10,415,881

612,050

9,199,214

2,702,003

–

2,702,003

10,591

500,000

10,094

500,000

3,065,726 10,935,015

3,065,726

10,935,015

20,000

303

1,250

–

–

38,227

180,535

1,991

997

6,484

1,000

23,305

4,000

–

–

–

–

–

–

–

–

–

–

–

–

–

20,000

303

1,250

–

n/a

38,131

180,535

1,991

997

6,484

1,000

23,305

4,000

–

–

–

–

n/a

–

–

–

–

–

–

–

–

Directors’ Shareholdings

Directors’ share interests

Simon Emeny

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

‘C’ ordinary 40p shares

Adam Councell

‘A’ ordinary 40p shares

Fred Turner

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

‘C’ ordinary 40p shares

2nd Preference £1 shares

Michael Turner

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

‘C’ ordinary 40p shares

2nd Preference £1 shares

Sir James Fuller

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

‘C’ ordinary 40p shares

Richard Fuller

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

‘C’ ordinary 40p shares

2nd Preference £1 shares

Juliette Stacey

‘A’ ordinary 40p shares

Helen Jones

‘A’ ordinary 40p shares

Robin Rowland

‘A’ ordinary 40p shares

Jonathon Swaine

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

‘C’ ordinary 40p shares

Simon Dodd

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

‘C’ ordinary 40p shares

John Dunsmore

‘A’ ordinary 40p shares

Peter Swinburn

‘A’ ordinary 40p shares

1  Or date of resignation as Director, if earlier.

There were no changes in the beneficial interests of any Director to 30 July 2020, other than the acquisition of 766 ‘A’ ordinary 40p shares by 
Helen Jones on 12 May 2020.

76

GovernanceAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Directors’ Share Options

Director

Scheme

As at  
30 March 
2019

Exercised

Lapsed

Granted

Simon Emeny

SESOS

5,190

(5,190)

SESOS

SESOS

SESOS

SESOS

ESOS

SAYE

SAYE

Total

Adam Councell ESOS

Total

Fred Turner

Total

ESOS

ESOS

SAYE

ESOS

515

(515)

6,398

(6,398)

9,446

(9,446)

4,945

(4,945)

3,296

3,410

467

33,667

–

–

2,590

489

3,975

–

7,054

–

–

–

–

–

–

–

Richard Fuller

SESOS

2,592

(2,592)

ESOS

SESOS

SESOS

SESOS

ESOS

SAYE

SAYE

SAYE

869

–

3,229

(3,229)

(4,765)

(3,747)

–

(401)

–

–

4,765

3,747

2,588

401

2,713

779

21,683

SESOS

709

(709)

ESOS

4,255

(4,255)

Total

Jonathon 
Swaine1

SESOS

SAYE

ESOS

SAYE

SAYE

3,901

2,325

11,190

2,752

1,395

886

5,033

Total
Simon Dodd2

Total

(3,901)

(2,325)

–

(2,752)

(1,395)

–

(640)

(246)

–

–

–

–

–

–

–

–

–

(489)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

As at  
28 March 
2020

–

–

–

–

–

3,296

3,410

467

7,173

3,121

3,121

Exercise
 price

Date 
of grant

Exercisable 
from

Expiry 
date

Price at 

exercise date Gain on exercise

£5.78 12/07/10 12/07/13 11/07/20 £10.575 £24,886.05

£6.30 30/11/10 30/11/13 29/11/20 £10.575

£2,201.63

£7.09 20/07/11 20/07/14 19/07/21

£10.575

£22,297.03

£7.05 12/07/12 12/07/15 11/07/22

£10.575

£33,297.15

£9.10 01/07/13 01/07/16 30/06/23

£10.575

£7,293.88

£9.10 01/07/13 01/07/16 30/06/23

£7.74 01/09/16 01/09/21 01/03/22

£7.70 01/09/18 01/09/23 01/03/24

£9.61

15/01/20 15/06/22 14/06/29

£89,975.74

2,590

£9.65 30/06/14 30/06/17 29/06/24

–

£10.23 27/06/16 27/06/19 26/06/26

3,975

520

7,085

–

869

–

–

–

£7.74 01/09/16 01/09/21 01/03/22

£9.61

15/01/20 15/06/22 14/06/29

£5.78 12/07/10 12/07/13 11/07/20

£10.50 £12,234.24

£5.78 12/07/10 12/07/13 11/07/20

£7.09 20/07/11 20/07/14 19/07/21

£10.50

£11,010.89

£7.05 12/07/12 12/07/15 11/07/22

£10.50 £16,439.25

£9.10 01/07/13 01/07/16 30/06/23

£10.50

£5,245.80

2,588

£9.65 30/06/14 30/06/17 29/06/24

–

£7.47 01/09/14 01/09/19 01/03/20

£11.65

£1,676.18

2,713

779

6,949

–

–

–

–

–

–

–

–

–

£7.74 01/09/16 01/09/21 01/03/22

£7.70 01/09/18 01/09/23 01/03/24

£46,606.36

£7.05 12/07/12 12/07/15 11/07/22

£11.65

£3,261.40

£7.05 12/07/12 12/07/15 11/07/22

£11.05

£17,020.00

£9.10 01/07/13 01/07/16 30/06/23

£7.74 01/09/16 01/09/19 01/03/20

£11.65

£11.65

£9,947.55

£9,090.75

£39,319.70

£10.90 29/06/15 29/06/18 28/06/25

£7.74 01/09/16 01/09/19 01/03/20

£11.65

£5,454.45

£8.12 01/09/17 01/09/20 01/03/21

£10.25

£1,363.20

£6,817.65

–

–

–

–

–

–

–

–

3,121

3,121

–

–

–

520

520

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

1  Figures shown are applicable for the period until his resignation on 4 September 2019.
2  Figures shown are applicable for the period until his resignation on 30 April 2019.
  The Executive Share Option Scheme (“ESOS”), Savings related share option scheme (“SAYE”) and Share Incentive Plan (“SIP”) are all tax-advantaged share 

option schemes. 

  The Senior Executive Share Option Scheme (“SESOS”) is not a tax-advantaged share option scheme. 

  Vested but unexercised options

77

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Directors’ Remuneration Report
Continued

Directors’ Long-Term Incentive Plan Allocations

Director

Simon Emeny

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

Adam Councell

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

Fred Turner

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

Richard Fuller

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares
Jonathon Swaine3
‘A’ ordinary 40p shares

‘B’ ordinary 4p shares
Simon Dodd3
‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

Total held at 
30 March
 20191

Awarded 
during
 the year2

Vested 
during
 the year

Lapsed 
during 
the year

Total held at 
28 March 
2020

Monetary 
value of vest
 £0002

112,724

54,712

281,811

136,782

–

–

28,844

72,112

6,120

14,448

15,303

36,121

36,423

91,062

2,880

7,200

–

–

–

–

–

–

–

–

(36,129)

131,307

(90,322)

328,271

–

–

–

–

28,844

72,112

20,568

51,424

(39,303)

(98,262)

48,080

120,203

34,807

87,021

–

–

–

–

–

(48,080)

– (120,203)

–

–

(34,807)

(87,021)

–

–

–

–

–

–

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

1  Or date of appointment if subsequent.
2  This includes adjustment to subsisting awards on 1 October 2019 (being the record date for participating in the return of capital) to reflect the value the participants would 
otherwise have received. The price used to determine the additional number of shares was the closing ‘A’ share price on 1 October 2019 (being £11.975) less the per share 
value of the return of capital (being £1.25). This amounted to £10.725 for A ordinary shares under award and £1.0725 for B ordinary shares under award.

3  On the resignation of Jonathon Swaine on 4 September 2019 and Simon Dodd on 30 April 2019, all of their respective outstanding LTIPs lapsed.

The performance conditions for the LTIP are set out in the table on page 74 of this report.

Payments to Past Directors
There were no payments made to past Directors in the period. 

Payments on Loss of Office
At the Extraordinary General Meeting held on 24 April 2019, shareholders approved the following payments to departing Directors. These payments fell 
outside the Remuneration Policy but the Remuneration Committee and the Board believed were appropriate to ensure that each Director was treated in 
a manner consistent with other employees of the Fuller’s Beer Business who were made redundant, for example by calculating the value of the redundancy 
payments in a manner consistent with the formula applied to those employees who were being made redundant as a result of the disposal. In addition, the 
Remuneration Committee and the Board believed that the retention bonus paid to Simon Dodd was appropriate and necessary to help ensure the Company 
complied with its obligations to ensure the Fuller’s Beer Business, prior to completion of the disposal, carried on in the ordinary and normal course of business.

Following the termination of his employment on 30 April 2019, Simon Dodd received a lump sum payment of £150,000 equal to nine months’ salary 
in lieu of notice (less any deductions for tax and national insurance the Company was required to make); an enhanced lump sum redundancy payment 
(including statutory redundancy) of £42,308; a retention bonus payment of £50,000; and a contribution of £500 (together with VAT) towards the legal 
fees incurred in connection with the termination of his employment, including advice on the terms of a settlement agreement. Simon Dodd obtained 
alternative employment and therefore did not receive monthly payment of salary in lieu of notice in respect of months 10, 11 and 12 of his notice periods.

Following the termination of his employment on 4 September 2019, Jonathon Swaine received a lump sum payment of £183,000 equal to nine months’ 
salary in lieu of notice (less any deductions for tax and national insurance the Company is required to make) and an enhanced lump sum redundancy payment 
(including statutory redundancy) of £164,220. Jonathon Swaine received a contribution of £500 (together with VAT) towards the legal fees incurred in 
connection with the termination of his employment, including advice on the terms of a settlement agreement. Jonathon Swaine obtained alternative 
employment and therefore did not receive monthly payment of salary in lieu of notice in respect of months 10, 11 and 12 of his notice period. 

Following the termination of his employment on 31 January 2020, Richard Fuller received an enhanced redundancy payment (including statutory 
redundancy) of £206,364. He also received a payment of £237,575 salary and benefits in lieu of notice in respect of his 12-month notice period 
(commencing on 1 February 2020) in accordance with the provisions of his service contract. Richard Fuller received a contribution of £500 (together 
with VAT) towards the legal fees incurred in connection with the termination of his employment, including advice on the terms of a settlement agreement.

78

GovernanceAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Performance Graph and Table
The graph below shows a comparison of the Total Shareholder Return (“TSR”) for the Company’s listed ‘A’ ordinary shares for the last 10 financial years 
against the TSR for the companies in the FTSE All Share. The Company is a constituent of this Index and therefore it is an appropriate choice for this report.

18,300

16,300

14,300

12,300

10,300

8,300

6,300

4,300

2,300

300

Apr 10

Fuller, Smith & Turner P.L.C. 9,616
FTSE All Share   9,151 

Apr 11

Apr 12

Apr 13

Apr 14

Apr 15

Apr 16

Apr 17

Apr 18

Apr 19

Apr 20

Fuller, Smith & Turner P.L.C.

FTSE All Share

Source: Thomson Data stream

The table below shows the total remuneration figure for the Chief Executive over the last 10 financial years and the annual bonus and LTIP pay-out 
for each year as a percentage of the maximum available:

Single figure total remuneration (£000)
Annual bonus3
LTIP

2011

1,518

70%

85%

2012

944

56%

92%

2013

911

41%

56%

20141

977

77%

64%

2015

1,244

76%

96%

2016

1,418

85%

2017

2018

1,097

1,089

41%

48%

56%

2019

687

48%

nil

20202

600

nil

nil

100%

100%

1  Simon Emeny was appointed as Group Chief Executive in July 2013. This single total figure comprises the remuneration received by Simon Emeny in the financial year, 

hence includes remuneration for the three months prior to this promotion.

2  One-third of the annual bonus was due to pay out reflecting the Company’s strong like for like sales performance vs. the Peach Tracker. However, in light of the broader business 
circumstances following the outbreak of coronavirus, the Committee and the Executive Directors have agreed that it is not appropriate to pay this portion of the annual bonus.

3  Annual bonus as a percentage of the maximum available.

Relative Importance of Spend on Pay 
The graph below shows the total remuneration for the Group’s employees compared to other key financial indicators:

160

140

120

100

80

60

40

20

0
£m

Remuneration

Taxes
payable to
HMRC1

Capital
expenditure &
business
combinations2

Dividends3

Share
buy-backs

2020               2019

1  Taxes payable to HMRC is based upon tax incurred in the year and includes corporation tax, VAT, PAYE, NI, duty, stamp duty, non-domestic rates, property licences, 
environmental levies and machine game duty. Duty on the sale of beer only relates to one month for 2020 until the sale of the Fuller’s Beer Business on 27 April 2019.

2  Capital expenditure (including business combinations) represents cash paid in the year. 
3  Dividends represents the one-off ‘D’ share dividend paid in October 2019 as part of the return of capital to shareholders and the interim dividend for 2020 paid in the year.

79

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Directors’ Remuneration Report
Continued

CEO Pay Ratio
The following table sets out CEO pay ratio figures, in respect of the financial year ending 28 March 2020. 

Year

2019/20

Method

25th Percentile 
Pay Ratio

Median Pay 
Ratio

75th Percentile 
Pay Ratio 

Option B 

33.0:1

32.6:1

31.6:1

The relevant individuals have been identified using Option B, as defined under the relevant regulations, as it is considered to be the most appropriate 
methodology for Fuller’s based on the availability of data at the time the Annual Report was published. The respective single figure values for each 
individual for 2019/20 have then been calculated. No estimates were required, and no elements of pay were omitted in calculating the relevant 
single figures, except for incentives not representative of the average employee at the percentile such as amounts paid for Service Coach 
responsibilities. The figures do not include amounts paid to individuals in respect of their tronc share.

The single figure values for individuals immediately above and below the identified employee at each quartile within the Gender Pay Gap analysis 
were also reviewed. 

The chosen individuals were reviewed to determine if they were representative of the 25th percentile, median and 75th centile employees. Where the 
chosen individual had left the business or had changed roles during the financial year an alternative employee was used for the calculations. The alternative 
employee used in each instance was the closest employee to the relevant percentile, who was considered representative of that percentile. For the 
52 weeks ended 28 March 2020 no adjustment was needed for the median but alternative employees were selected for the 25th and 75th percentiles.

Year

2019/20

Supporting Information

Salary

Total Pay 

25th Percentile 
Pay Ratio

Median Pay 
Ratio

75th Percentile 
Pay Ratio 

£17,406

£18,207

£18,059

£18,422

£17,384

£19,003

Statement of Voting at Annual General Meeting
At the Annual General Meeting held on 4 September 2019, votes cast by proxy in respect of the approval of the Directors’ Remuneration Report 
were as follows: 

Resolution text 

Number of 
votes cast for

Percentage of 
votes cast for

Number of 
votes cast 
against

Percentage of 
votes cast 
against 

Total 
votes cast

Number of 
votes withheld 

Approval of Remuneration Report 2019

98,829,369

95.55% 4,599,977

4.45% 103,429,346

3,624,517

At the Annual General Meeting held on 25 July 2017, votes cast by proxy in respect of the approval of the Directors’ Remuneration Policy were as follows:

Resolution text 

Number of
 votes cast for

Percentage of 
votes cast for

Number of
 votes cast 
against

Percentage of 
votes cast 
against 

Total 
votes cast

Number of 
votes withheld 

Approval of Remuneration Policy 2017

97,383,103

93.74% 6,503,340

6.26% 103,886,443

10,616

The Directors’ Remuneration Report, encompassing pages 71 to 80, was approved by the Board and signed on its behalf.

Helen Jones
Chair of the Remuneration Committee
30 July 2020 

80

GovernanceAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Independent Auditor’s Report to the Members of Fuller, Smith & Turner P.L.C.

Our Opinion
Our opinion on the financial statements is unmodified
We have audited the financial statements of Fuller, Smith & Turner P.L.C. (the ‘parent company’) and its subsidiaries (the ‘Group’) for the 52 weeks 
ended 28 March 2020 which comprise the Group Income Statement, the Group Statement of Comprehensive Income, the Group and Company 
Balance Sheets, the Group and Company Statements of Changes in Equity, the Group and Company Cash Flow Statements and notes to the 
financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their 
preparation is applicable law and International Financial Reporting Standards (IFRSs) as adopted by the European Union and, as regards the parent 
company financial statements, as applied in accordance with the provisions of the Companies Act 2006.

In our opinion:

 – the financial statements give a true and fair view of the state of the Group’s and of the parent company’s affairs as at 28 March 2020 and of the 

Group’s profit for the 52 weeks then ended;

 – the Group financial statements have been properly prepared in accordance with IFRSs as adopted by the European Union; 
 – the parent company financial statements have been properly prepared in accordance with IFRSs as adopted by the European Union and as 

applied in accordance with the provisions of the Companies Act 2006; and

 – the financial statements have been prepared in accordance with the requirements of the Companies Act 2006 and, as regards the Group 

financial statements, Article 4 of the IAS Regulation.

Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those 
standards are further described in the ‘Auditor’s responsibilities for the audit of the financial statements’ section of our report. We are independent of the 
Group and the parent company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including 
the FRC’s Ethical Standard as applied to listed public interest entities, and we have fulfilled our other ethical responsibilities in accordance with these 
requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

The impact of uncertainties arising from the UK exiting the European Union on our audit 
Our audit of the financial statements requires us to obtain an understanding of all relevant uncertainties, including those arising as a consequence 
of the effects of macro-economic uncertainties such as Covid-19 and Brexit. All audits assess and challenge the reasonableness of estimates made 
by the directors and the related disclosures (such as those in relation to impairments, see note 13) and the appropriateness of the going concern 
basis of preparation of the financial statements. All of these depend on assessments of the future economic environment and the company’s future 
prospects and performance.

Covid-19 and Brexit are amongst the most significant economic events currently faced by the UK, and at the date of this report their effects are 
subject to unprecedented levels of uncertainty, with the full range of possible outcomes and their impacts unknown. We applied a standardised 
firm-wide approach in response to these uncertainties when assessing the company’s future prospects and performance. However, no audit should 
be expected to predict the unknowable factors or all possible future implications for a company associated with these particular events.

Material uncertainty related to going concern 
We draw attention to note 1, which notes that the coronavirus pandemic is an ever-evolving situation and management have therefore modelled a 
range of scenarios from full closure for several months to operating at reduced capacity for the remainder of the financial year. From September 
2020 under the base and downside forecast model the Group will fail a number of the covenant tests if these are not revised. In addition, in August 
2021, the Group will need to refinance and obtain facilities at a similar level to the facilities at 28 March 2020. As stated in note 1, these events or 
conditions, along with the other matters as set forth in note 1, indicate that a material uncertainty exists that may cast significant doubt on the 
Group’s and parent company’s ability to continue as a going concern. Our opinion is not modified in respect of this matter.

To respond to risks relating to going concern, our procedures evaluated management’s assessment of the impact of Covid-19 on the Group’s 
working capital and covenant conditions by undertaking, inter alia, the following work:

 – Obtained management’s base case forecasts covering the period to 31 December 2021 which included details of management’s key assumptions and an 
assessment of the impact of coronavirus. We assessed how these forecasts were compiled and assessed the appropriateness of management’s forecasts 
by challenging the assumptions used and applied sensitivities to the key assumptions made by management in preparing the forecasts; 

 – Evaluated the accuracy of management’s historic forecasting by considering the reliability of past forecasts to recent historical financial information; 
obtained management’s downside scenario that reflects management’s assessment of further uncertainties, and which management consider to 
be severe but plausible. We evaluated the assumptions regarding the forecast period of full closure and reduced trading levels. We considered 
whether the assumptions are consistent with our understanding of the business obtained during the course of the audit; 

 – Assessed the impact of the mitigating factors available to management to restrict forecast cash outflows in management’s base case and 

downside scenarios;

 – Obtained the correspondence in relation to covenant waivers and amendments and confirmed the terms and conditions therein were consistent 
with those applied by management in their base case and downside scenario forecasts and considered the reasonableness of the assumption 
regarding the ability to refinance; and

 – Assessed the adequacy of related disclosures within the Annual Report and financial statements. 

81

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Independent Auditor’s Report to the Members of Fuller, Smith & Turner P.L.C.
Continued

Conclusions relating to principal risks, going concern and viability statement
We draw attention to the Viability Statement in the Annual Report at page 55 which indicates that in making the viability statement the Board 
considered the material uncertainty related to going concern, as a result of the coronavirus pandemic, and the potential impact on the viability of 
the Group over the assessment period. 

Aside from the impact of the matter above and the matters disclosed in the material uncertainty related to going concern section, we have nothing 
to report in respect of the following information in the Annual Report, in relation to which the ISAs (UK) require us to report to you whether we 
have anything material to add or draw attention to:

 – the disclosures in the Annual Report set out on pages 32 to 34 that describe the principal risks, procedures to identify emerging risks and an 

explanation of how they are being managed or mitigated (including the impact of Brexit);

 – the directors’ confirmation, set out on page 31 of the Annual Report that they have completed a robust assessment of the principal and emerging risks 
facing the Group (including the impact of Brexit), including those that would threaten its business model, future performance, solvency or liquidity;
 – whether the directors’ statements relating to going concern and the prospects of the Group required under the Listing Rules in accordance with 

Listing Rule 9.8.6R(3) are materially inconsistent with our knowledge obtained in the audit; or 

 – the directors’ explanation, set out on page 31 of the Annual Report as to how they have assessed the prospects of the Group, over what period 
they have done so and why they consider that period to be appropriate, and their statement as to whether they have a reasonable expectation 
that the Group will be able to continue in operation and meet its liabilities as they fall due over the period of their assessment, including any 
related disclosures drawing attention to any necessary qualifications or assumptions.

Overview of our audit approach
 – Overall materiality: £1.045m, which represents 5% of the Group’s preliminary profit before taxation from continuing operations adjusted for the 

impact of coronavirus;

 – Key audit matters were identified as impairment of property, plant and equipment and right of use assets, impairment of goodwill, profit on sale 

of discontinued operations (Beer business disposal), adoption and accounting for IFRS 16 ‘Leases’; Separately Disclosed Items, and going 
concern; and

 – Full scope audit procedures have been performed in respect of Group entities representing 92% of Group revenue and 100% of Group profit and 

other components have been subject to targeted or analytical procedures.

Key audit matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial statements 
of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) that we identified. 
These matters included those that had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the 
efforts of the engagement team. These matters were addressed in the context of our audit of the financial statements as a whole, and in forming 
our opinion thereon, and we do not provide a separate opinion on these matters.

In addition to the matter described in the ‘material uncertainty related to going concern’ section, we have determined the matters described below 
to be the key audit matters to be communicated in our report.

82

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Key Audit Matter – Group and Parent

How the matter was addressed in the audit – Group and Parent

Impairment of property, plant and equipment and right of use assets

As explained in note 1 to the financial 
statements, the Directors are required to 
undertake an impairment assessment for 
property, plant and equipment and right 
of use assets where events indicate that 
the carrying value of the asset may not 
be recoverable. The Directors have 
considered coronavirus to be such an 
event and have therefore undertaken 
an impairment assessment. 

Our audit work included, but was not restricted to: 

 – consideration of management’s assessment of the existence of any impairment indicators;
 – obtaining an understanding of the design effectiveness of key controls relating to the impairment review process and 

determination of cash flow forecasts;

 – obtaining and checking the mechanical accuracy of management’s impairment model;
 – testing the source data within the calculations, as well as performing a completeness review of all cash generating units 

to ensure all relevant sites have been appropriately included in management’s impairment assessment;

 – testing and challenging the assumptions utilised in the value in use models, in particular maintainable trading levels, 

growth and discount rates, estimated fair values less cost of disposal (utilising a valuation and property specialists) and 
including management’s consideration of the impact of coronavirus; 

The process for measuring and recognising 
impairment under International Accounting 
Standard (IAS) 36 ‘Impairment of Assets’ is 
complex and highly judgemental. 

 – where management’s experts (inhouse and external third party) have been used to value property, we have evaluated 
their competence, capability and objectivity, gained an understanding of the work performed and evaluated the 
appropriateness of their work;

 – used our own property expert to review and challenge the property valuation approach and assumptions for a sample 

In addition, the forecasting of future 
cash flows and valuation of properties for 
impairment testing is subject to the 
increased uncertainties due to coronavirus 
resulting in an increased risk of material 
misstatement for assets of this nature.

We therefore identified the assessment 
of impairment of property, plant and 
equipment and right of use asset as a 
significant risk, which was one of the 
most significant assessed risks of 
material misstatement.

of CGUs;

 – performing sensitivity analysis on the various assumptions used for this model to consider the headroom levels for 

various scenarios, including consideration to the risks and uncertainties arising from coronavirus; 

 –  testing the accuracy of management’s forecasting through a comparison of budget to actual data and historical 

variance trends;

 – testing whether any impairment charges have been appropriately reflected in the Group’s accounting records;
 – considering the accounting policy for compliance with IAS 36 and that the application by the Group is consistent with 

the stated policy; and

 – assessing whether disclosures made in the financial statement relating to impairments are appropriate.

The Group’s accounting policy on impairment of property, plant and equipment and right of use assets is shown in note 1 
to the financial statements and related disclosures are included in note 13. The Audit Committee identified impairment 
of property, plant and equipment and right of use assets as a key issue and judgement in its report on page 54, where the 
Audit Committee also described the action that it has taken to address this issue. 

Impairment of goodwill

As explained in note 1 to the financial 
statements, the Directors are required to 
annually test goodwill for impairment. 

The process for measuring and recognising 
impairment under International Accounting 
Standard (IAS) 36 ‘Impairment of Assets’ is 
complex and highly judgemental. 

In addition the forecasting of future cash 
flows for impairment testing is subject 
to the increased uncertainties due to 
coronavirus resulting in an increased risk 
of material misstatement for assets of 
this nature.

We therefore identified the impairment 
of goodwill as a significant risk, which was 
one of the most significant assessed risks 
of material misstatement.

Key observations
Based on our audit work, we are satisfied that the judgements made, and assumptions used by management in 
performing the impairment review and associated disclosures did not identify material misstatements of the impairment 
of property, plant and equipment and right of use assets.

Our audit work included, but was not restricted to: 

 – consideration of management’s assessment of the existence of any impairment indicators;
 – obtaining an understanding of the key controls relating to the impairment review process and determination of cash 

flow forecasts;

 – obtaining and checking the mechanical accuracy of management’s impairment model;
 – considering management’s assessment of cash generating units; 
 – assessing whether impairment testing is being conducted for all relevant cash generating units;
 – testing and challenging the assumptions utilised in the impairment models, in particular maintainable trading levels, 

growth and discount rates, estimated fair values less cost of disposal (utilising a valuation and property specialists) and 
including management’s consideration of the impact of coronavirus; 

 – where management’s expert has been used, evaluated competence, capability and objectivity of the management’s 
expert, gained an understanding of the work performed and evaluated the appropriateness of that expert’s work;
 – testing the accuracy of management’s forecasting through a comparison of budget to actual data and historical 

variance trends;

 – testing whether any impairment charges have been appropriately reflected in the Group’s accounting records;
 – considering the accounting policy for compliance with IAS 36 and that the application by the Group is consistent with 

the stated policy; and

 – assessing whether disclosures made in the financial statement relating to impairments are appropriate.

The Group’s accounting policy on the impairment of goodwill is shown in note 1 to the financial statements and related 
disclosures are included in note 10. The Audit Committee identified the impairment of goodwill as a significant issue 
in its report on page 54, where the Audit Committee also described the action that it has taken to address this issue. 

Key observations
Based on our audit work, we are satisfied that the judgements made, and assumptions used by management in 
performing the impairment review and associated disclosures and did not identify material misstatements of the 
impairment of goodwill.

83

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Independent Auditor’s Report to the Members of Fuller, Smith & Turner P.L.C.
Continued

Key Audit Matter – Group and Parent

How the matter was addressed in the audit – Group and Parent

Profit on sale of discontinued operations (Beer business disposal)

The disposal of the Beer Company on 
27 April 2019 was a significant transaction 
for the Group, giving rise to a net gain on 
disposal after disposal costs of £162.4m, 
and this represents significant risk because 
the disposal is material and unusual 
in nature. 

We therefore identified the profit on sale 
of discontinued operations as a significant 
risk, which was one of the most significant 
assessed risks of material misstatement.

Our audit work included, but was not restricted to: 

 – consideration of management’s assessment of the profit on disposal together with agreements related to the disposal;
 – testing the arithmetical accuracy by reperforming the calculations for the profit on disposal;
 – confirmed the key terms and conditions to the disposal and associated agreements, and considered how these had 

been reflected by management in accordance with accounting standards;

 – tested the value and nature of consideration recorded on the disposal including provisional amounts;
 – confirmed the net assets disposed of, including goodwill, have been correctly removed and any provisions required on 
disposal have been correctly accounted for, including consideration of related tax matters (utilising a tax specialist);

 – tested transactions costs on a sample basis to supporting documentation;
 – assessing whether disclosures made in the financial statement relating to the profit on sale of discontinued operations 

are appropriate.

The Group’s accounting policy on the profit on sale of discontinued operations is shown in note 1 to the financial 
statements and related disclosures are included in note 22. The Audit Committee identified the presentation of the 
profit on sale of discontinued operations as a significant issue in its report on page 54, where the Audit Committee also 
described the action that it has taken to address this issue. 

Key observations
Based on our audit work we are satisfied that the judgements made, and assumptions used by management in calculating 
the profit on the sale of discontinued operations and disclosures included in the accounts and did not identify material 
misstatement of the profit recognised.

Adoption and accounting for IFRS 16 ‘Leases’

IFRS 16 is applicable to financial 
statements with accounting year ends 
commencing on or after 1 January 2019 
and requires lessees to account for leases 
‘on-balance sheet’ by recognising a 
‘right-of-use’ asset and a lease liability.

This is a complex accounting standard 
and as a result of the first-time adoption 
there is an increased risk of material 
misstatement arising in the Group’s 
accounting records.

We therefore identified the adoption of 
IFRS 16 as a significant risk, which was one 
of the most significant assessed risks of 
material misstatement.

Our audit work included, but was not restricted to: 

 – consideration of management’s assessment of the adoption and accounting for IFRS 16;
 – testing management’s assessment including consideration of the model used, challenge of judgements and estimates 
applied in the calculations, the incremental cost of borrowing rates applied and the practical expedients taken were in 
accordance with the accounting standard;

 – testing the arithmetical accuracy and integrity of the underlying data by reperforming the calculations for a sample 

of leases;

 – testing the key terms have been properly extracted from the lease agreements and used within management’s model 

to check that the output from the model is appropriate;

 – performing a completeness review to ensure all leases have been appropriately identified; and
 – assessing whether disclosures made in the financial statement relating to IFRS 16 are appropriate.

The Group’s accounting policy on the adoption and accounting for IFRS 16 is shown in note 1 to the financial statements 
and related disclosures are included in note 18. The Audit Committee identified IFRS 16 as a significant issue in its 
report on page 55, where the Audit Committee also described the action that it has taken to address this issue. 

Key observations
Based on our audit work we are satisfied that the judgements made, and assumptions used by management in the 
adoption and accounting for IFRS 16 ‘Leases’, along with the disclosures made and did not identify a material 
misstatement of the financial statements in this respect.

84

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Separately Disclosed Items

Key Audit Matter – Group

How the matter was addressed in the audit – Group

Our audit work included, but was not restricted to: 

 – assessing the criteria used by management to determine the classification of specific transactions as a Separately 

Disclosed Item;

 – agreeing the classification was consistent with the Group’s stated accounting policy;
 – considering whether the classification was appropriate, and if the presentation enhanced the clarity and 

understanding of financial statements for the reporting period; and

 – assessing whether disclosures made in the financial statement relating to the acquisition of Separately Disclosed 

Items are appropriate and consistent with prior year.

The Group’s accounting policy on Separately Disclosed Items is shown in note 1 to the financial statements and related 
disclosures are included in note 5. The Audit Committee identified Separately Disclosed Items as a significant issue in 
its report on page 54, where the Audit Committee also described the action that it has taken to address this issue. 

Key observations
As a result of the audit procedures performed, we did not identify any material misstatements in the classification of 
Separately Disclosed Items.

As set out in the consolidated income 
statement and note 5, the financial 
statements include a net charge of 
£14.8m (2019: £10.1m) before tax in 
respect of Separately Disclosed Items 
which, as set out in the accounting 
policies, management considers to 
merit separate presentation. There is 
significant management judgement in 
the determination of these items, which 
are not defined by IFRSs as adopted by 
the EU and which are reported upon 
as part of an alternative performance 
measure within the financial statements. 
Consistency of presentation is important 
for maintaining comparability between 
reported results for each period.

Alternative performance measures can 
provide shareholders with appropriate 
additional information and understanding 
of a group’s financial performance and 
strategy. However, when improperly used 
and presented, such measures might 
prevent the Annual Report being fair, 
balanced and understandable by confusing 
the real financial position and results or by 
making the results of the reporting entity 
seem more attractive.

We therefore identified presentation of 
Separately Disclosed Items as a significant 
risk, which was one of the most significant 
assessed risks of material misstatement. 

Our application of materiality
We define materiality as the magnitude of misstatement in the financial statements that makes it probable that the economic decisions of a 
reasonably knowledgeable person would be changed or influenced. We use materiality in determining the nature, timing and extent of our audit 
work and in evaluating the results of that work.

Materiality was determined as follows:

Materiality measure

Group

Parent company

Financial statements as a whole

Performance materiality used to 
drive the extent of our testing

Specific materiality

£1.045m which represents 5% of preliminary profit before 
taxation from continuing operations adjusted for the impact 
of coronavirus. This benchmark is considered the most 
appropriate because it is one of the key performance 
indicators for the Board and its shareholders.

£1m which represents 5% of preliminary profit before 
taxation from continuing operations adjusted for the impact 
of coronavirus. This benchmark is considered the most 
appropriate because it is one of the key performance 
indicators for the Board and its shareholders.

Materiality for the current year is lower than the level 
that we determined for the period ended 30 March 2019 
reflecting lower levels of normalised profits before tax from 
continuing operations.

Materiality for the current year is lower than the level that we 
determined for the period ended 30 March 2019 reflecting 
lower levels of normalised profits before tax from 
continuing operations.

65% of financial statement materiality.

65% of financial statement materiality.

We determined a lower level of specific materiality for certain 
areas such as for directors’ remuneration and related 
party transactions.

We determined a lower level of specific materiality for certain 
areas such as for directors’ remuneration and related 
party transactions.

Communication of misstatements 
to the audit committee

£50,000 and misstatements below that threshold that, in our 
view, warrant reporting on qualitative grounds.

£50,000 and misstatements below that threshold that, in our 
view, warrant reporting on qualitative grounds.

85

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Independent Auditor’s Report to the Members of Fuller, Smith & Turner P.L.C.
Continued

An overview of the scope of our audit
Our audit approach was based on a thorough understanding of the Group’s business and is risk based, and in particular included:

 – evaluation by the Group audit team of identified components to assess the significance of that component and to determine the planned audit 
response based on a measure of materiality. Although the Group financial statements are a consolidation of the parent company and its trading 
subsidiaries, substantially all of the Group’s profit before taxation arose in the parent company on which we performed a full scope audit. 
Targeted and analytical procedures were performed on other components of the Group; and

 – recognition that the Group is organised into two principal operating divisions: Managed Pubs and Hotels and Tenanted Inns. We considered 

applicable controls over the financial reporting systems identified as part of our risk assessment and supplemented this with substantive testing, 
dependent on the level of assurance obtained from operating control effectiveness. We addressed critical accounting matters, including areas 
where judgment and estimation is exercised by management, both in the determination and reporting of balances.

The Group disposed of its Beer Brewing division in April 2019. Our audit approach in the 52 weeks ended 28 March 2020 remained largely 
unchanged from that adopted for the 52 weeks ended 30 March 2019 apart from reflecting the Beer Brewing division disposal. 

Explanation as to what extent the audit was considered capable of detecting irregularities, including fraud
The objectives of our audit are to identify and assess the risks of material misstatement of the financial statements due to fraud or error; to obtain 
sufficient appropriate audit evidence regarding the assessed risks of material misstatement due to fraud or error; and to respond appropriately to 
those risks. Owing to the inherent limitations of an audit, there is an unavoidable risk that material misstatements in the financial statements may 
not be detected, even though the audit is properly planned and performed in accordance with the ISAs (UK). 

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, 
our procedures included the following: 

 – The Group is subject to laws and regulations that directly affect the financial statements including financial reporting legislation. We determined 

that the following laws and regulations were most significant including IFRSs, UK Companies Act 2006, Listing Rules, UK Corporate governance 
code, and taxation laws. We assessed the extent of compliance with these laws and regulations as part of our procedures on the related financial 
statement items.

 – We understood how the parent company and the Group is complying with those legal and regulatory frameworks by, making inquiries to 

management, those responsible for legal and compliance procedures and the company secretary. We corroborated our inquiries through our 
review of board minutes and papers provided to the Audit Committee.

 – We assessed the susceptibility of the parent company’s and Group’s financial statements to material misstatement, including how fraud might 

occur. Audit procedures performed by the Group engagement team and component auditors included:
•  identifying and assessing the design effectiveness of controls management has in place to prevent and detect fraud; 
•  understanding how those charged with governance considered and addressed the potential for override of controls or other inappropriate 

influence over the financial reporting process;

•  challenging assumptions and judgments made by management in its significant accounting estimates; and
•  identifying and testing journal entries, in particular any journal entries posted with unusual account combinations.

Other information
The directors are responsible for the other information. The other information comprises the information included in the Annual Report set out on 
pages 1 to 80, other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the 
other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. 

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether 
the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be 
materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there 
is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, 
we conclude that there is a material misstatement of the other information, we are required to report that fact.

We have nothing to report in this regard.

86

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. In this context, we also have nothing to report in regard to our responsibility to specifically address the following items in the other information and 
to report as uncorrected material misstatements of the other information where we conclude that those items meet the following conditions:

 – Fair, balanced and understandable set out on page 47 – the statement given by the directors that they consider the Annual Report and financial 
statements taken as a whole is fair, balanced and understandable and provides the information necessary for shareholders to assess the Group’s 
performance, business model and strategy, is materially inconsistent with our knowledge obtained in the audit; or

 – Audit committee reporting – set out on pages 53 to 57 – the section describing the work of the audit committee does not appropriately address 

matters communicated by us to the audit committee; or

 – Directors’ statement of compliance with the UK Corporate Governance Code – the parts of the directors’ statement required under the Listing 
Rules relating to the company’s compliance with the UK Corporate Governance Code containing provisions specified for review by the auditor in 
accordance with Listing Rule 9.8.10R(2) do not properly disclose a departure from a relevant provision of the UK Corporate Governance Code.

Our opinions on other matters prescribed by the Companies Act 2006 are unmodified
In our opinion, the part of the directors’ remuneration report to be audited has been properly prepared in accordance with the Companies 
Act 2006.

In our opinion, based on the work undertaken in the course of the audit:

 – the information given in the strategic report and the directors’ report for the financial year for which the financial statements are prepared 

is consistent with the financial statements; and

 – the strategic report and the directors’ report have been prepared in accordance with applicable legal requirements.

Matters on which we are required to report under the Companies Act 2006
In the light of the knowledge and understanding of the Group and the parent company and its environment obtained in the course of the audit, 
we have not identified material misstatements in the strategic report or the directors’ report. 

Matters on which we are required to report by exception
We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

 – adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been received from branches 

not visited by us; or

 – the parent company financial statements and the part of the directors’ remuneration report to be audited are not in agreement with the 

accounting records and returns; or

 – certain disclosures of directors’ remuneration specified by law are not made; or
 – we have not received all the information and explanations we require for our audit.

Responsibilities of directors for the financial statements
As explained more fully in the directors’ responsibilities statement set out on page 47, the directors are responsible for the preparation of the 
financial statements and for being satisfied that they give a true and fair view, and for such internal control as the directors determine is necessary 
to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the Group’s and the parent company’s ability to continue as a going 
concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either 
intend to liquidate the Group or the parent company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether 
due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance but is not a 
guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise 
from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic 
decisions of users taken on the basis of these financial statements.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at: 
www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

87

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Independent Auditor’s Report to the Members of Fuller, Smith & Turner P.L.C.
Continued

Other matters which we are required to address
Following the recommendation of the audit committee, we were appointed by the board of directors on 30 August 2013 to audit the financial 
statements for the year ending 29 March 2014 and subsequent financial periods.

The period of total uninterrupted engagement is 7 years, covering the years ending 29 March 2014 to 28 March 2020.

The non-audit services prohibited by the FRC’s Ethical Standard were not provided to the Group or the parent company and we remain 
independent of the Group and the parent company in conducting our audit.

Our audit opinion is consistent with the additional report to the audit committee.

Use of our report
This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit 
work has been undertaken so that we might state to the company’s members those matters we are required to state to them in an auditor’s report 
and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and 
the company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Nick Jones
Senior Statutory Auditor
for and on behalf of Grant Thornton UK LLP Statutory Auditor, Chartered Accountants 
London 
30 July 2020

88

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Group Income Statement
for the 52 weeks ended 28 March 2020

Continuing operations 

Revenue

Operating costs before separately disclosed items

Other income

Adjusted operating profit

Operating separately disclosed items 

Operating profit 

Finance costs before separately disclosed items

Financing separately disclosed items

Profit on disposal of properties

Profit before income tax

Adjusted profit before income tax 

Total separately disclosed items 

Profit before income tax

Tax 

Analysed as: 

Underlying trading 

Separately disclosed items

(Loss)/profit from continuing operations

Net profit from discontinued operations 

Profit for the year 

Attributable to:

Equity shareholders of the Parent Company

Non-controlling interest

Note

3 

4

3 

4,5 

6 

5,6

5 

5 

7

7 

7 

22 

Post IFRS 16
 52 weeks 
ended 
28 March 
2020
 £m

Pre IFRS 161
 52 weeks 
ended 
28 March 
2020
£m

Restated2
 52 weeks 
ended 
30 March 
2019
 £m

329.3

329.3

 324.7 

(307.1)

(308.0)

(284.7) 

3.7

 25.9 

(23.9)

2.0

(7.9)

(0.5)

9.6

3.2

18.0

(14.8) 

3.2

(4.2)

(6.2)

2.0

(1.0)

162.9

161.9

3.7

 25.0 

(17.3)

7.7

(5.3)

(0.5)

9.6

11.5

19.7

(8.2) 

11.5

(5.8)

(6.5)

0.7

5.7

162.9

168.6

161.9

168.6

 – 

 – 

–

 40.0 

(11.2) 

 28.8 

(6.9) 

(0.8) 

 1.9 

 23.0 

 33.1 

(10.1) 

 23.0 

(5.2) 

(6.5) 

 1.3 

 17.8 

 1.7 

 19.5 

 19.3 

 0.2 

1  Pre IFRS 16 results have been prepared under IAS 17 for comparison purposes only. 
2  Central overheads have not been recharged for the 52 weeks ended 28 March 2020. Prior year overheads have also not been recharged to allow comparison. For the 

52 weeks ended 30 March 2019, £3.3 million of central overheads have been reclassified from discontinued operations to continuing operations to reflect this change. 

89

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Group Income Statement
for the 52 weeks ended 28 March 2020
Continued

Group 
Earnings per share per 40p ‘A’ and ‘C’ ordinary share

Basic

Diluted

Earnings per share per 4p ‘B’ ordinary share

Basic

Diluted

Continuing operations 
Earnings per share per 40p ‘A’ and ‘C’ ordinary share

Basic

Diluted

Earnings per share per 4p ‘B’ ordinary share

Basic

Diluted

1  Pre IFRS 16 results have been prepared under IAS 17 for comparison purposes only. 

Post IFRS 16
 52 weeks 
ended 
28 March 
2020
Pence

Pre IFRS 161
 52 weeks 
ended 
28 March 
2020
Pence

293.70

 305.86

293.02

305.15

Restated
 52 weeks 
ended 
30 March 
2019
Pence

35.12

34.87

29.37

29.30

 30.59

30.51

3.51

3.49

(1.81)

(1.81)

10.34

10.32

32.39

32.16

(0.18)

(0.18)

1.03

1.03

3.24

3.22

Note

8

8

8

8

8

8

8

8

90

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Group Statement of Comprehensive Income
for the 52 weeks ended 28 March 2020

Profit for the year

Items that may be reclassified to profit or loss

Net gains on valuation of financial assets and liabilities

Tax related to items that may be reclassified to profit or loss

Items that will not be reclassified to profit or loss

Net actuarial gain/(losses) on pension schemes

Tax related to items that will not be reclassified to profit or loss

Other comprehensive gain/(losses) for the year, net of tax

Total comprehensive income for the year, net of tax

Total comprehensive income attributable to: 

Equity shareholders of the Parent Company

Non-controlling interest

1  Pre IFRS 16 results have been prepared under IAS 17 for comparison purposes only. 

Post IFRS 16
 52 weeks 
ended 
28 March 
2020
 £m

Pre IFRS 161
 52 weeks 
ended 
28 March 
2020
£m

 52 weeks 
ended 
30 March 
2019
 £m

 161.9

168.6

 19.5 

Note

28

7

25

7

0.2

(0.1)

5.9

(1.1)

4.9

0.2

(0.1)

5.9

(1.1)

 4.9 

 166.8 

 173.5 

 166.8 

 173.5 

17

–

–

 0.3 

 – 

(5.0) 

 0.8 

(3.9) 

 15.6 

 15.4 

 0.2 

91

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C.  
Group Balance Sheet
28 March 2020

Non-current assets
Intangible assets
Property, plant and equipment
Investment properties
Other non-current assets
Right-of-use assets 
Total non-current assets
Current assets
Inventories
Trade and other receivables
Other financial assets
Cash and cash equivalents
Assets classified as held for sale
Current tax receivable
Total current assets
Current liabilities
Trade and other payables
Current tax payable
Borrowings
Lease liabilities
Liabilities classified as held for sale
Provisions
Total current liabilities
Non-current liabilities
Borrowings
Lease liabilities
Other financial liabilities
Retirement benefit obligations
Deferred tax liabilities
Provisions
Total non-current liabilities
Net assets
Capital and reserves
Share capital
Share premium account
Capital redemption reserve
Own shares
Hedging reserve
Retained earnings
Total equity

1  Pre IFRS 16 results have been prepared under IAS 17 for comparison purposes only.

 Approved by the Board and signed on 30 July 2020.

M J Turner, FCA
Chairman
Registered Number: 241882

92

Post IFRS 16 
Group 
2020 
£m

Pre IFRS 161 
Group 
2020
 £m

Note

10 
11 
12 
15 
18 

20 
21 
14
24 
22 

23

24 
18
22
 27

24
18 
14
25 
7 
27

29 
29
29 
29

28.3
617.7
4.8
0.1
107.0
757.9

4.0
12.6
–
20.3
2.6
6.2
45.7

(37.7)
 –
(171.7)
(8.9)
–
(4.1)
(222.4)

(27.5)
(104.0)
(1.1)
(4.7)
(17.1)
–

(154.4) 
426.8

22.8
4.2
3.7
(17.1)
(0.9)
414.1
426.8

35.5
617.7
4.8
0.1
 – 
658.1

4.0
9.7
–
20.3
2.6
4.5
41.1

(37.5)
 –
(171.7)
–
 –
(4.5)
(213.7)

(27.5)
–
(1.1)
(4.7)
(17.1)
(1.6)
(52.0) 
433.5

22.8
4.2
3.7
(17.1)
(0.9)
420.8
433.5

Group 
2019
 £m

37.7 
552.7 
4.6 
0.3 
 – 
595.3 

5.0 
8.3 
0.1 
11.0 
 87.0 
 – 
111.4 

(29.6)
(2.8)
(50.0)
–
(30.0)
(0.5)
(112.9)

(206.2)
–
(1.4)
(36.4)
(9.2)
(2.1)
(255.3)
338.5 

22.8 
4.8 
3.1 
(19.8)
(0.8)
328.4 
338.5 

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Company Balance Sheet
28 March 2020

Post IFRS 16 
Company 
2020 
£m

Pre IFRS 161 
Company 
2020 
£m

Note 

Company 
2019 
£m

10 
11 
12 
15
18 
16 

20 
21 
14
24 
22

23 

24 
18
22
27 

24 
18 
14
25 
7 
27 

29 
29 
29 
29

2.6
593.8
4.8
0.1
96.6
122.4
820.3

3.5
19.4
–
19.2
2.6
6.1
50.8

(165.2)
–
(171.7)
(7.9)
–
(4.1)
(348.9)

(27.5)
(91.7)
(1.1)
(4.7)
(14.4)
–
(139.4)
382.8

22.8
4.2
3.7
(17.1)
(0.9)
370.1
382.8

9.8
593.8
4.8
0.1
–
122.4
730.9

3.5
16.7
–
19.2
2.6
5.1
47.1

(165.0)
–
(171.7)
–
–
(4.5)
(341.2) 

(27.5)
–
(1.1)
(4.7)
(14.4)
(1.6)
(49.3) 
387.5

22.8
4.2
3.7
(17.1)
(0.9)
374.8
387.5 

 8.3 
 526.7 
 4.6 
 0.3 
 – 
 122.3 
 662.2 

4.5 
37.9 
0.1 
9.2 
62.6 
 – 
 114.3 

(133.9)
(1.8)
(50.0)
 – 
(23.5)
(0.5)
 (209.7)

(206.0)
 – 
(1.4)
(36.4)
(7.5)
(2.1)
 (253.4)
313.4 

22.8 
4.8 
3.1 
(19.8)
(0.8) 
303.3 
313.4

Non-current assets
Intangible assets
Property, plant and equipment
Investment properties
Other non-current assets
Right-of-use assets 
Investments in subsidiaries
Total non-current assets
Current assets
Inventories
Trade and other receivables
Other financial assets
Cash and cash equivalents
Assets classified as held for sale
Current tax receivable
Total current assets
Current liabilities
Trade and other payables
Current tax payable
Borrowings
Lease liabilities
Liabilities classified as held for sale
Provisions 
Total current liabilities
Non-current liabilities
Borrowings
Lease liabilities
Other financial liabilities
Retirement benefit obligations
Deferred tax liabilities
Provisions
Total non-current liabilities
Net assets
Capital and reserves
Share capital
Share premium account
Capital redemption reserve
Own shares
Hedging reserve
Retained earnings
Total equity

1  Pre IFRS 16 results have been prepared under IAS 17 for comparison purposes only.

Profit attributable to ordinary shareholders and included in the financial statements of the Parent Company was £143.0 million (2019: £19.2 million).

Approved by the Board and signed on 30 July 2020.

M J Turner, FCA
Chairman
Registered Number: 241882

93

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Group Statement of Changes in Equity 
for the 52 weeks ended 28 March 2020

Group

At 31 March 2018

Profit for the year

Other comprehensive loss 
for the year

Total comprehensive income 
for the year

Shares purchased to be held 
in ESOT or as treasury

Shares released from ESOT 
and treasury

Dividends (note 9)

Share-based payment charges

Adjustments arising from change in 
non-controlling interest (note 17)

Total transactions with owners

At 30 March 2019

Profit for the year

Other comprehensive income 
for the year

Total comprehensive income 
for the year

Issue of share capital (note 29)

Reclassification of deferred shares 
(note 29)

Cancellation of deferred shares 
(note 29)

Shares purchased to be held 
in ESOT or as treasury

Shares released from ESOT 
and treasury

Dividends (note 9)

Share-based payment charges

Transfer to retained earnings 

Tax debited directly to equity 
(note 7)

Total transactions with owners

Capital 
redemption 
reserve
(note 29)
£m 

Deferred 
shares
£m

Share 
capital
 (note 29)
£m

22.8 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

Share 
premium 
account 
(note 29)
 £m

4.8 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

22.8 

 – 

 – 

 – 

0.6

4.8 

 – 

 – 

 – 

(0.6)

 –

 –

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

(0.6) 

– 

0.6 

 – 

 – 

 – 

 – 

 – 

–

 – 

 – 

 –

(0.6) 

0.6

 – 

 – 

 – 

 – 

–

 – 

(0.6) 

4.2 

 – 

 – 

 – 

 – 

–

 – 

 – 

–

 – 

 – 

 – 

 – 

–

 – 

0.6

3.7 

3.1 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

3.1 

 – 

 – 

 – 

 – 

 – 

Own shares 
(note 29)
£m

(19.2)

 – 

 – 

 – 

(3.2)

2.6 

 – 

 – 

 – 

(0.6) 

(19.8)

 – 

 – 

 – 

 – 

 – 

 – 

(0.5)

3.2

 – 

 – 

–

 – 

2.7

(17.1)

Hedging 
reserve 
£m

Retained 
earnings
£m

Total 
£m

Non- 
controlling 
interest 
(note 17)
£m

(1.1)

 – 

328.4 

338.8 

19.3 

19.3 

(3.9) 

 0.2 

Total
 equity 
£m

334.9 

19.5 

0.3 

(4.2)

(3.9)

 – 

(3.9)

 0.3 

 15.1 

 15.4 

 0.2 

 15.6 

 – 

 – 

 – 

 – 

 – 

 – 

(0.8)

 – 

0.1

0.1 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

(0.2)

 – 

(0.2)

(0.9)

 – 

(3.2)

(1.5)

(10.9)

1.0 

(3.7)

(15.1) 

328.4 

 161.9 

1.1 

(10.9)

1.0 

(3.7)

(15.7) 

338.5 

 161.9 

4.8

4.9

166.7 

166.8 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

(0.5)

(1.1)

2.1 

(80.5)

(80.5) 

 0.5 

0.2

0.5 

–

(0.1) 

(0.1) 

 (81.0) 

(78.5)

414.1 

426.8 

 – 

 – 

 – 

 – 

 3.7 

 3.7 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

–

 – 

 – 

–

(3.2) 

 1.1 

(10.9) 

 1.0 

 – 

(12.0) 

338.5 

 161.9 

4.9

166.8 

 – 

 – 

 – 

(0.5)

 2.1 

 (80.5) 

 0.5 

–

(0.1)

(78.5)

426.8 

At 28 March 2020

22.8 

94

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Company Statement of Changes in Equity 
for the 52 weeks ended 28 March 2020

Company

At 31 March 2018

Profit for the year

Other comprehensive loss for the year

Total comprehensive income for the year

Shares purchased to be held in ESOT 
or as treasury

Shares released from ESOT and treasury

Dividends (note 9)

Share-based payment charges

Total transactions with owners

At 30 March 2019

Profit for the year

Other comprehensive income for the year

Total comprehensive income for the year

Issue of share capital (note 29)

Reclassification of deferred shares (note 29)

Cancellation of deferred shares (note 29)

Shares purchased to be held in ESOT 
or as treasury

Shares released from ESOT and treasury

Dividends (note 9)

Transfer to retained earnings

Share-based payment charges

Tax debited directly to equity (note 7)

Total transactions with owners

At 28 March 2020

Share capital
 (note 29)
£m

22.8 

–

–

–

–

–

–

–

–

Share 
premium 
account
 (note 29)
 £m

4.8 

 – 

–

–

–

–

–

–

–

 22.8 

 4.8 

–

–

–

0.6

(0.6) 

 – 

–

–

–

–

–

–

–

22.8 

–

–

–

(0.6)

– 

– 

–

–

–

–

–

–

(0.6) 

4.2 

Capital 
redemption 
reserve
(note 29)
 £m

Deferred 
shares
£m

Own shares 
(note 29)
£m

Hedging 
reserve 
£m

 –

 –

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 –

 –

 – 

 – 

0.6 

(0.6) 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

3.1 

(19.2)

–

–

–

–

–

–

–

–

 3.1 

–

–

–

 – 

 – 

0.6

–

–

–

–

–

–

–

–

–

(3.2) 

 2.6 

–

–

(0.6) 

(19.8) 

–

–

–

 – 

 – 

 – 

(0.5)

3.2

–

–

–

–

0.6

3.7 

2.7

(17.1)

(1.1)

–

 0.3 

 0.3 

–

–

–

–

–

–

0.1

0.1

 – 

 – 

 – 

–

–

–

(0.2)

–

–

(0.2)

(0.9)

(0.8) 

 303.3 

Retained 
earnings 
£m

299.7 

19.2 

(4.2)

 15.0 

–

(1.5)

(10.9)

1.0 

Total
£m

310.1 

19.2 

(3.9)

 15.3 

(3.2)

1.1 

(10.9)

1.0 

(11.4) 

(12.0) 

143.0

4.8

147.8

 – 

 – 

 – 

–

(1.1)

 313.4 

143.0

4.9

147.9

 – 

 – 

 – 

(0.5)

2.1

(80.5)

(80.5)

0.2

0.5

(0.1)

(81.0)

370.1

–

0.5

(0.1)

(78.5)

382.8 

95

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Group Cash Flow Statement
for the 52 weeks ended 28 March 2020

Profit before tax for continuing operations

Net finance costs before separately disclosed items

Separately disclosed items

Depreciation and amortisation

Difference between pension charge and cash paid

Contribution to pension fund

Share-based payment charges

Change in trade and other receivables

Change in inventories

Change in trade and other payables

Cash impact of operating separately disclosed items

Cash generated from operations

Tax paid 

Cash generated from operating activities – continuing operations

Cash generated from operating activities – discontinued operations

Net cash generated from operating activities

Cash flow from investing activities

Business combinations

Purchase of property, plant and equipment

Sale of property, plant and equipment

Cash absorbed by investing activities – continuing operations

Cash generated/(absorbed by) investing activities – discontinued operations

Net cash inflow/(outflow) from investing activities

Cash flow from financing activities

Purchase of own shares

Receipts on release of own shares to option schemes

Interest paid

Preference dividends paid

Equity dividends paid

Drawdown of bank loans

Repayment of bank loans

Cost of refinancing

Principal elements of lease payments

Cash (absorbed by)/generated from financing activities – continuing operations

Net cash (outflow)/inflow from financing activities

Net movement in cash and cash equivalents

Cash acquired on acquisition

Cash and cash equivalents at the start of the year

Net cash and cash equivalents at the end of the year

Included in the assets of the disposal group

Total cash and cash equivalents as the end of the year

Post IFRS 16 
Group
52 weeks 
ended 
28 March 
2020
£m

Pre IFRS 161 
Group
 52 weeks 
ended 
28 March 
2020 
£m

Group
 52 weeks 
ended 
30 March
 2019
 £m

3.2

7.9

14.8

28.5

 54.4

(2.3)

(24.0)

0.5

(1.1)

1.1

(1.1)

(5.0)

22.5

(10.1)

12.4

0.6

13.0

(32.8)

(47.6)

11.4

(69.0)

225.4 

156.4

(0.5)

2.3

(4.7)

(0.1)

11.5

5.3

8.2

19.0

 44.0

(2.3)

(24.0)

0.5

(1.1)

1.1

(1.9)

(5.0)

11.3

(10.1)

1.2

0.6

1.8

(32.8)

(47.6)

11.4

(69.0)

225.4 

156.4

(0.5)

2.3

(4.7)

(0.1)

(80.5)

(80.5)

–

–

(65.4)

(65.4)

–

(11.2)

(160.1)

(160.1)

9.3

–

11.0

20.3 

 –

20.3

–

–

(148.9)

(148.9)

9.3

–

11.0

20.3 

 –

 20.3 

23.0 

6.9 

10.1 

 19.5 

 59.5 

(2.2) 

–

 1.0 

 3.0 

(0.9) 

(11.6) 

(7.5) 

41.3

(8.6)

 32.7 

 0.3 

 33.0 

(20.1) 

(28.5) 

 7.3 

(41.3) 

(4.2) 

(45.5) 

(3.2) 

 1.1 

(6.2) 

(0.1) 

(10.9) 

 42.3 

(6.0) 

(0.2) 

 – 

 16.8 

 16.8 

 4.3 

 0.3 

 11.7 

 16.3 

(5.3) 

 11.0 

Note

6

5,6 

4 

5 

22

19 

22

29

9

 9

24 

24 

1  Pre IFRS 16 results have been prepared under IAS 17 for comparison purposes only. IFRS 16 does not impact actual cash, the impact is only presentational.

96

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C.  
Company Cash Flow Statement
for the 52 weeks ended 28 March 2020

Post IFRS 16 
Company
 52 weeks 
ended 
28 March 
2020
 £m

Pre IFRS 161
 Company 
52 weeks 
ended 
28 March 
2020
 £m

Company
 52 weeks 
ended 
30 March 
2019 
£m

Note

Profit before tax for continuing operations

Net finance costs before separately disclosed items

Separately disclosed items

Depreciation and amortisation

Difference between pension charge and cash paid

Contribution to pension fund 

Share-based payment charges

Change in trade and other receivables

Change in inventories

Change in trade and other payables

Cash impact of operating separately disclosed items

Cash generated from operations

Tax paid 

Cash generated/(absorbed by) operating activities – continuing operations

Cash absorbed by operating activities – discontinued operations

Net cash generated/(absorbed by) from operating activities

Cash flow from investing activities

Business combinations

Purchase of property, plant and equipment

Sale of property, plant and equipment

Cash absorbed by investing activities – continuing operations

Cash generated/(absorbed by) investing activities – discontinued operations

Net cash inflow/(outflow) from investing activities

Cash flow from financing activities

Purchase of own shares

Receipts on release of own shares to option schemes

Interest paid

Preference dividends paid

Equity dividends paid

Drawdown of bank loans

Repayment of bank loans

Cost of refinancing

Principal elements of lease payments

Cash (absorbed by)/generated from investing activities – continuing operations

Net cash (outflow)/inflow from financing activities

Net movement in cash and cash equivalents

Cash acquired on acquisition

Cash and cash equivalents at the start of the year

Net cash and cash equivalents at the end of the year

Included in the assets of the disposal group

Total cash and cash equivalents as the end of the year

5 

19 

29

9

9 

24 

24 

(17.8)

10.3

35.8

 25.6 

53.9

(2.3)

(12.1)

8.0

31.7

 16.9 

44.5

(2.3)

(24.0)

(24.0)

0.5

(10.9)

1.1

0.8

(4.8)

14.3

(10.1)

4.2

–

4.2

(34.1)

(46.2)

11.4

(68.9)

225.4

 156.5 

(0.5)

2.3

(4.7)

(0.1)

0.5

(10.9)

1.1

0.1

(4.8)

4.2

(10.1)

(5.9)

–

(34.1)

(46.2)

11.4

(68.9)

225.4

 156.5 

(0.5)

2.3

(4.7)

(0.1)

(80.5)

(80.5)

–

–

(57.1)

(57.1)

–

(10.1)

–

–

(150.7)

(140.6)

 (150.7) 

(140.6)

10.0

–

9.2

 19.2 

–

 19.2 

10.0

–

9.2

 19.2 

–

19.2

1  Pre IFRS 16 results have been prepared under IAS 17 for comparison purposes only. IFRS 16 does not impact actual cash, the impact is only presentational.

(5.9)

 28.8 

21.7

8.4

13.5

 18.5 

(62.1)

(2.2)

–

1.0

0.4

(5.6)

(6.8)

(9.7)

39.2 

(7.8)

31.4

(2.6)

(20.1)

(27.8)

7.3

(40.6)

(3.5)

(44.1) 

(3.2)

1.1

(6.2)

(0.1)

(10.9)

42.3

(6.0)

(0.2)

–

16.8

 16.8 

1.5

0.3

9.7

11.5 

(2.3)

 9.2 

97

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C.  
Notes to the Financial Statements

1.  Authorisation of Financial Statements and Accounting Policies
Authorisation of Financial Statements 
The financial statements of Fuller, Smith & Turner P.L.C. and its subsidiaries (the “Group”) for the 52 weeks ended 28 March 2020 were authorised 
for issue by the Board of Directors on 30 July 2020 and the Balance Sheet and financial statements on pages 89 to 158 were signed on the Board’s 
behalf by M J Turner. Fuller, Smith & Turner P.L.C. is a public limited company incorporated and domiciled in England and Wales. The Company’s 
ordinary ‘A’ shares are traded on the London Stock Exchange.

Significant Accounting Policies
Basis of preparation
The Group’s and Company’s financial statements have been prepared in accordance with International Financial Reporting Standards (“IFRSs”) 
as adopted for use in the European Union and applied to the financial statements of the Group and the Company for the 52 weeks ended 28 March 
2020, in accordance with the provisions of the Companies Act 2006. The principal accounting policies adopted by the Group and by the Company 
are set out in the accounting policies below. 

The Group and Company financial statements are presented in Sterling and all values are shown in millions of pounds (£m) rounded to the nearest 
hundred thousand, except where otherwise indicated.

As permitted by Section 408 of the Companies Act 2006 a separate Income Statement for the Parent Company has not been prepared.

Going Concern
The Group’s business activities, together with the factors likely to affect its future development, performance and position are set out in the 
Strategic Report on pages 6 to 41 and include the section entitled ‘Principal Risks and Uncertainties’ on pages 32 to 34. In the Financial Review 
section on pages 28 to 31 it describes the financial position of the Group, its cash flows and liquidity position. In addition, note 28 to the financial 
statements includes the Group’s objectives, policies and processes for managing its capital, its financial risk management objectives, details of its 
financial instruments and hedging activities, borrowing facilities, and its exposure to credit risk and liquidity risk.

The Group has prepared the 2020 financial statements on a going concern basis. The Board is confident that the Group has sufficient liquidity 
and the ability to access resources when the Group needs to refinance to withstand a prolonged period of closure as a result of the coronavirus 
pandemic. At 28 March 2020, the Group had a strong Balance Sheet with 91% of the estate being freehold properties and, as at the signing date, 
headroom on facilities of £186.5 million.

The coronavirus pandemic is an ever-evolving situation with the possible outcomes continually being re-assessed. Management have therefore 
modelled a range of scenarios from full closure for several months to operating at reduced capacity for the remainder of the financial year. The base 
model assumes that the estate will not open until August 2020 and there will be significant impact on sales for the rest of the financial year as a 
result of the social distancing restrictions that will need to be implemented and the risk that customer behaviour will change.

Since the closure of the pubs at the end of March the Group took a number of initial actions to reduce the cash expenditure each month including 
furloughing the majority of staff, pay cuts for the Main Board and Executive Team of 25% and 20% respectively, taking advantage of business rates 
holidays as agreed by the Government and the cancellation of the final dividend.

At 28 March 2020, the Group had existing facilities of £225 million; £33 million is due to expire in August 2020 with the rest expiring in August 
2021. The facilities are subject to two main covenants, which are tested quarterly: net debt to EBITDA (leverage) and EBITDA to net finance 
charges. Post year end, in recognition of the current macroeconomic uncertainty, the Group’s banks have revised the covenant tests for the 
quarters ending March, June and September 2020. As the previous covenant tests were still in place at the year end the Group has reclassified all 
loans to current as the Group assessed the covenants were breached. Subsequent to year end £145.6 million has been reclassified to non-current 
when the March covenant was formally revised. From September 2020, under the base and downside forecast model the Group would fail a 
number of covenant tests if not revised. Management are in discussion with the lenders to revise the covenants beyond this date and have informally 
received their confirmation that this will be agreed. 

Since the year end the Group has increased its available facilities by accessing the Bank of England Covid Corporate Financing Facility (“CCFF”) 
programme which has already issued £100 million of commercial paper with further access to a further £50 million. The CCFF provides short-term 
unsecured debt and is repayable in May 2021.

In August 2021, the Group will need to refinance and obtain facilities at a similar level to the facilities at 28 March 2020. There are mitigating 
actions that the Group could take in addition to the ones discussed above which have not been factored into the model, including reducing central 
overheads, a complete halt in all capital expenditure and the sale of freehold properties.

The Board has considered a downside scenario that reflects the current unprecedented uncertainty in the UK economy and which management 
consider to be severe but plausible. The scenario considered full closure of the estate for four months to the end of July and then operating at 40% 
of the original budget for 2020/21. The results of this scenario show the potential for a covenant breach during the going concern assessment 
period. Subject to further covenant amends being agreed with the lenders in the period up to the refinance in August 2021, the Group would have 
sufficient liquidity in the going concern assessment period under this scenario.

98

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. The Board is confident in securing both the revision of the covenant beyond September 2020 and obtaining facilities beyond August 2021 but given that 
these are not in place at the date of approving these financial statements a material uncertainty exists that may cast significant doubt on the Group and 
the Parent Company’s ability to continue as a going concern. Accepting these represent a material uncertainty that may cast significant doubt about 
the Group’s ability to continue as a going concern, the Board has a reasonable expectation that the Company has adequate resources to continue in 
operational existence for the foreseeable future. For these reasons, they continue to adopt the going concern basis in preparing the Annual Report 
and Accounts. 

Significant accounting judgements, estimates and assumptions 
The areas of estimation and assumption which are considered to be significant in the preparation of the financial statements are as follows:

The Group determines whether goodwill is impaired on an annual basis and this requires an estimation of the value in use of the cash-generating 
units to which the goodwill is allocated. This involves estimation of future cash flows and choosing a suitable discount rate. Full details are supplied in 
note 13, together with an analysis of the key assumptions.

The Group reviews for impairment all property, plant and equipment at cash-generating unit level where there is any indication of impairment. 
This requires an estimation of the value in use and involves estimation of future cash flows and choosing a suitable discount rate. See note 13, 
which describes the assumptions used together with an analysis of the key assumptions.

Measurement of defined benefit pension obligations requires estimation of future changes in salaries and inflation, as well as mortality rates, the 
expected return on assets and the selection of a suitable discount rate. These have been determined on advice from the Group’s qualified actuary. 
The estimates used and the key assumptions are provided in note 25. 

The calculation of lease liabilities requires the Group to determine an incremental borrowing rate (“IBR”) to discount future minimum lease 
payments. The IBR is the rate of interest that the Group would have to pay to borrow over a similar term, and with a similar security, the funds 
necessary to obtain an asset of a similar value to the right-of-use asset in a similar economic environment. The IBR therefore reflects what the 
Group ‘would have to pay’, which requires estimation when no observable rates are available or when they need to be adjusted to reflect the terms 
and conditions of the lease. A sensitivity analysis has been conducted on the lease liabilities which shows that increasing the discount rate by 1% will 
decrease the lease liability by £6.8 million and decrease the right-of-use asset by £7.0 million. See note 18 for further details. 

Estimation is required to determine the expenditure that will result from a present legal obligation arising from a past event. In the current year, 
the Group have estimated the expected expenditure for a legal claim. The Directors believe the recognised provision in relation to this specific 
matter reflects the best estimate of the most likely current outcome at the reporting date, based on a probability weighting with a material range 
of potential outcomes. The claim has still not been resolved at the date of signing and any further details have not been disclosed for serious 
prejudicial reasons. 

The assessment of fair values for the assets and liabilities recognised in the financial statements on the acquisition of a business, the valuation 
of additional consideration and the date that control is obtained require significant estimate. Management assess fair values, particularly for 
property, plant and equipment, with reference to current market prices. See note 19 for business combinations made in the year. In the current 
year, estimation was required in assessing the fair value of the consideration on the acquisition of Cotswold Inns & Hotels.

The areas of judgement which are considered to be significant in the preparation of the financial statements are as follows:

In concluding that there was a material uncertainty over going concern the Directors had to consider a number of possible scenarios due to the 
uncertainty of when and how the closure of the estate will end. They also needed to use their judgement to assess the most likely scenario and the 
impact this would have on the covenants and the facilities to assess what the material uncertainty was. Refer to going concern on page 98 for details 
of the scenarios judged most likely. 

Judgement is required when determining the provision for taxes as the tax treatment of some transactions cannot be finally determined until a 
formal resolution has been reached with the tax authorities. Tax benefits are not recognised unless it is probable that the benefit will be obtained. 
Tax provisions are made if it is probable that a liability will arise. The Group reviews each significant tax liability or benefit to assess the appropriate 
accounting treatment. See note 7. 

Judgement is used to determine those items, that should be separately disclosed to allow a better understanding of the underlying trading 
performance of the Group. The judgement includes assessment of whether an item is of a nature that is not consistent with normal trading 
activities or of sufficient size or infrequency. See note 5. Judgement was also required in assessing how to present the transition to IFRS 16. 
Due to the significance it was decided to show pre IFRS 16 to allow better comparison. 

99

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

1.  Authorisation of Financial Statements and Accounting Policies continued
Basis of consolidation
The Group financial statements consolidate the financial statements of Fuller, Smith & Turner P.L.C. and the entities it controls (its subsidiaries) drawn up 
for the 52 weeks ended 28 March 2020 (2019: 52 weeks ended 30 March 2019). Subsidiaries are consolidated from the date of their acquisition, being 
the date on which the Group obtains control, and continue to be consolidated until the date that such control ceases. Control comprises the power to 
direct the relevant activities of the subsidiary which significantly affect the return of the subsidiary, so as to obtain benefit from its activities, and is 
achieved through direct or indirect ownership of voting rights; currently exercisable or convertible potential voting rights; or by way of contractual 
agreement. All intercompany balances and transactions, including unrealised profits arising from them, are eliminated.

Adoption of new standards and interpretations
The following new and amended IFRS and IFRIC interpretations are effective for the Group’s period commencing 31 March 2019:

 – IFRS 16 Leases 
 – Amendments to IFRS 9: Prepayment Features with Negative Compensation 
 – Amendments to IAS 28: Long-term Interests in Associates and Joint Ventures
 – Amendments to IAS 19 Employee Benefits: Plan Amendment, Curtailment or Settlement
 – Annual Improvements to IFRS Standards 2015–2017 Cycle
 – IFRIC 23 Uncertainty over Income Tax Treatments.

IFRS 16 supersedes IAS 17 Leases, IFRIC 4 Determining whether an arrangement contains a lease, SIC-15 Operating Leases-Incentives and 
SIC-27 Evaluating the substance of transactions involving the legal form of a lease. The standard sets out the principles for the recognition, 
measurement, presentation and disclosure of leases and requires lessees to recognise most leases on the Balance Sheet.

The Group adopted IFRS 16 using the modified retrospective approach from 31 March 2019. Modified retrospective does not require the 
comparative figures to be restated and the cumulative impact is recognised as an adjustment to the opening Balance Sheet retained earnings 
at the date of application. See note 33. 

Other than the application of IFRS 16, the Directors do not believe the adoption of the new standards and interpretations has had any significant 
impact on the amounts reported in the financial statements.

Intangible assets
Business combinations are accounted for under IFRS 3 Business Combinations using the purchase method. Any excess of the consideration of 
the business combination over the Group’s interest in the net fair value of the identifiable assets, liabilities and contingent liabilities is recognised 
in the Balance Sheet as goodwill and is not amortised. To the extent that the net fair value of the acquired entity’s identifiable assets, liabilities and 
contingent liabilities is greater than the cost of the investment, a gain is recognised immediately in the Income Statement. Intangible assets with 
indefinite useful lives are tested for impairment at least annually, and whenever there is an indication that the asset may be impaired. 

Goodwill
After initial recognition, goodwill is stated at cost less any accumulated impairment losses, with the carrying value being reviewed for impairment, at 
least annually and whenever events or changes in circumstances indicate that the carrying value may be impaired. Any impairment of goodwill made 
cannot be reversed if circumstances subsequently change. 

Any contingent consideration recognised on business combinations are measured at fair value using Level 3 valuation techniques.

For the purpose of impairment testing, goodwill is allocated to the related cash-generating units (or group of cash-generating units) monitored 
by management. Where the recoverable amount of the cash-generating unit is less than its carrying amount, including goodwill, an impairment 
loss is recognised in the Income Statement.

The carrying amount of goodwill allocated to a cash-generating unit is taken into account when determining the gain or loss on disposal of the unit, 
or of an operation within it.

Property, plant and equipment
Property, plant and equipment is stated at cost or deemed cost less accumulated depreciation and any impairment in value. Depreciation is 
calculated on a straight-line basis to write down the cost to the estimated residual value over the expected useful life of the asset as follows:

Freehold buildings – Hotel accommodation and offices

Up to 50 years

Freehold buildings – Licensed retail property, unlicensed property and brewery

50 to 100 years

Leasehold improvements

Roofs

The term of the lease

From 10 to 50 years

Plant, machinery and vehicles, containers, fixtures and fittings

From three years up to 25 years

100

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. As required under IAS 16 Property, Plant and Equipment, expected useful lives and residual values are reviewed every year. Land is not depreciated. An item 
of property, plant and equipment and any significant part initially recognised is derecognised upon disposal (i.e., at the date the recipient obtains control) or 
when no future economic benefits are expected from its use or disposal. Any gain or loss arising on derecognition of the asset (calculated as the difference 
between the net disposal proceeds and the carrying amount of the asset) is included in the Income Statement when the asset is derecognised.

Government grants
Government grants are not recognised until there is reasonable assurance that the Group will comply with the conditions attaching to them and that 
the grants will be received. Government grants are recognised in profit or loss on a systematic basis over the periods in which the Group recognises 
as expenses the related costs for which the grants are intended to compensate. Specifically, government grants whose primary condition is that the 
Group should purchase, construct or otherwise acquire non-current assets are recognised as deferred revenue in the Balance Sheet and transferred 
to the Income Statement on a systematic basis over the useful economic life of the related assets. 

Coronavirus Job Retention Scheme (“CJRS”) 
Under this scheme, HMRC will reimburse up to 80% of the wages of certain employees who have been asked to stop working (“furloughed”), 
but who are being kept on the payroll. The scheme is designed to compensate for staff costs, so amounts received are recognised in the Income 
Statement over the same period as the costs to which they relate. In the Income Statement payroll costs are shown net of grant income. 

Hive-up transaction
When a subsidiary transfers its business to its parent immediately after acquisition (hive-up transaction) the assets are transferred at market value 
and the investment is reduced to reflect the net effect of a return of capital in the form of the underlying net assets.

Investment property
The Group owns properties that are not used for the production of goods or services but are held for capital appreciation or rental purposes. 
These properties are classified as investment properties and their carrying values are based on cost less impairment. Depreciation is calculated on 
a straight-line basis to write down the cost to the estimated residual value over the expected useful life of the asset, which for investment properties 
is between 50 to 100 years.

Impairment
Carrying values are reviewed for impairment if events indicate that the carrying value of the asset may not be recoverable. If such an indicator exists 
and where the carrying values exceed the estimated recoverable amount, the assets or cash-generating units are written down to their recoverable 
amounts. An asset’s recoverable amount is the greater of the fair value less costs to sell, and the value in use. In assessing value in use, the estimated 
future cash flows are discounted to present value using a pre-tax discount rate that reflects the current market assessments of the time value of 
money and risks specific to the asset. In determining fair value less costs of disposal, recent market transactions are taken into account. If no such 
transactions can be identified, an appropriate valuation model is used. For an asset that does not generate largely independent cash inflows, the 
recoverable amount is determined for the smallest cash-generating unit to which the asset belongs. 

The Group bases its impairment calculation on most recent management approved budgets and forecast calculations, which are prepared separately 
for each of the Group’s CGUs to which the individual assets are allocated. These budgets and forecast calculations generally cover a period of two 
years. A long-term growth rate is calculated and applied to project future cash flows after the second year.

For assets excluding goodwill, an assessment is made at each reporting date to determine whether there is an indication that previously recognised 
impairment losses no longer exist or have decreased. If such indication exists, the Group estimates the asset’s or CGU’s recoverable amount. A previously 
recognised impairment loss is reversed only if there has been a change in the assumptions used to determine the asset’s recoverable amount since the last 
impairment loss was recognised. The reversal is limited so that the carrying amount of the asset does not exceed its recoverable amount, nor exceed the 
carrying amount that would have been determined, net of depreciation, had no impairment loss been recognised for the asset in prior years.

Impairment losses, and any reversal of such losses, are recognised in the Income Statement.

Leases
The Group assesses at contract inception whether a contract is, or contains, a lease. That is, if the contract conveys the right to control the use of 
an identified asset for a period of time in exchange for consideration.

Group as a lessee
The Group applies a single recognition and measurement approach for all leases, except for short-term leases and leases of low-value assets. 
The Group recognises lease liabilities to make lease payments and right-of-use assets representing the right to use the underlying assets.

a)  Right-of-use assets
The Group recognises right-of-use assets at the commencement date of the lease (i.e., the date the underlying asset is available for use). Right-of-
use assets are measured at cost, less any accumulated depreciation and impairment losses, and adjusted for any remeasurement of lease liabilities. 
The cost of right-of-use assets includes the amount of lease liabilities recognised, initial direct costs incurred, and lease payments made at or before 
the commencement date less any lease incentives received. Right-of-use assets are depreciated on a straight-line basis over the lease term.

101

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

1.  Authorisation of Financial Statements and Accounting Policies continued 
b)  Lease liabilities
At the commencement date of the lease, the Group recognises lease liabilities measured at the present value of lease payments to be made over 
the lease term. The lease payments include fixed payments less any lease incentives receivable, variable lease payments that depend on an index 
or a rate, and amounts expected to be paid under residual value guarantees. Variable lease payments that do not depend on an index or a rate are 
recognised as expenses in the period in which the event or condition that triggers the payment occurs. The lease payment also includes the exercise 
price of a purchase option reasonably certain to be exercised by the Group and payment of penalties for terminating a lease, if the lease term reflects 
the Group exercising the option to terminate. Extensions to leases are recognised when it is reasonably certain the option is going to be exercised.

In calculating the present value of lease payments, the Group uses its incremental borrowing rate at the lease commencement date because the interest rate 
implicit in the lease is not readily determinable. The carrying amount of lease liabilities is remeasured if there is a modification, a change in the lease term or 
a change in the lease payments (e.g., changes to future payments resulting from a change in an index or rate used to determine such lease payments).

The Group’s lease liabilities are included in Cash, Borrowings and Net Debt (see note 24).

c)  Short-term leases and leases of low-value assets
The Group applies the short-term lease recognition exemption to its short-term leases of equipment (i.e., those leases that have a lease term of 
12 months or less from the commencement date and do not contain a purchase option). It also applies the lease of low-value assets recognition 
exemption to leases of office equipment that are considered to be low value. Lease payments on short-term leases and leases of low value assets 
are recognised as expense on a straight-line basis over the lease term.

Group as a lessor
Leases in which the Group does not transfer substantially all the risks and rewards incidental to ownership of an asset are classified as operating 
leases. Rental income arising is accounted for on a straight-line basis over the lease terms and is included in revenue in the Income Statement due 
to its operating nature.

Assets held for sale and discontinued operations
Assets are classified as held for sale when the carrying amount will be recovered principally through a sale transaction rather than continuing use. 
The criteria for held for sale classification are regarded as met only when the sale is highly probable and the asset or disposal group is available for 
immediate sale in its present condition. Actions required to complete the sale should indicate that it is unlikely that significant changes to the sale 
will be made or that the decision to sell will be withdrawn. Management must be committed to the plan to sell the asset and the sale expected to 
be completed within one year from the date of the classification.

Assets held for sale are valued at the lower of the carrying amount and fair value less costs to sell. No depreciation is charged whilst assets are 
classified as held for sale.

In accordance with IFRS 5 Non-current Assets Held for Sale and Discontinued Operations, results for the discontinued operations are presented 
separately in the Group’s Income Statement (for which the comparatives and related notes have been restated). Additional disclosures are provided 
in note 22. All other notes to the financial statements include amounts for continuing operations, unless indicated otherwise.

Inventories
Inventories are stated at the lower of cost and net realisable value. Cost is calculated using the ‘First In First Out’ method. The cost of own beer 
consists of materials with the addition of relevant overhead expenses. Net realisable value is the estimated selling price in the ordinary course of 
business less estimated costs of completion and the costs to be incurred in marketing, selling and distribution.

Financial instruments
Initial recognition and derecognition 
A financial instrument is any contract that gives rise to a financial asset of one entity and a financial liability or equity instrument of another entity.

Financial assets and financial liabilities are recognised when the Group becomes a party to the contractual provisions of the financial instrument. 
Financial assets are derecognised when the contractual rights to the cash flows from the financial asset expire, or when the financial asset and 
substantially all the risks and rewards are transferred. A financial liability is derecognised when it is extinguished, discharged, cancelled or expires. 

Financial assets
Recognition and measurement
Financial assets are classified, at initial recognition, as subsequently measured at amortised cost, fair value through other comprehensive income 
(“OCI”), and fair value through profit or loss. The classification of financial assets at initial recognition depends on the financial asset’s contractual 
cash flow characteristics and the Group’s business model for managing them. With the exception of trade receivables that do not contain a 
significant financing component or for which the Group has applied the practical expedient, the Group initially measures a financial asset at its fair 
value plus, in the case of a financial asset not at fair value through profit or loss, transaction costs. Trade receivables that do not contain a significant 
financing component are measured at the transaction price in accordance with IFRS 15. 

102

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. The Group’s business model for managing financial assets refers to how it manages its financial assets in order to generate cash flows. The business 
model determines whether cash flows will result from collecting contractual cash flows, selling the financial assets, or both. Financial assets 
classified and measured at amortised cost are held within a business model with the objective to hold financial assets in order to collect contractual 
cash flows while financial assets classified and measured at fair value through OCI are held within a business model with the objective of both 
holding to collect contractual cash flows and selling.

There are three measurement categories into which the Group classifies its debt instruments:

 – Amortised cost: Assets that are held for collection of contractual cash flows, where those cash flows represent solely payments of principal and 
interest, are measured at amortised cost. Interest income from these financial assets is included in finance income using the effective interest 
rate method. Any gain or loss arising on derecognition is recognised directly in profit or loss and presented in other gains/(losses) together with 
foreign exchange gains and losses. Impairment losses are presented as separate line item in the statement of profit or loss. The Group’s cash and 
cash equivalents, trade and other receivables fall into this category. 

 – Fair value through OCI (“FVOCI”): Assets that are held for collection of contractual cash flows and for selling the financial assets, where the 
assets’ cash flows represent solely payments of principal and interest, are measured at FVOCI. Movements in the carrying amount are taken 
through OCI and will be recycled upon derecognition of the asset.

 – Fair value through PL (“FVPL”): Assets that do not meet the criteria for amortised cost or Fair value through OCI are measured at FVPL. A gain 
or loss on a debt investment that is subsequently measured at FVPL is recognised in profit or loss and presented net within other gains/(losses) 
in the period in which it arises.

Impairment 
IFRS 9’s impairment requirements use more forward-looking information to recognise expected credit losses – the expected credit loss (“ECL”) 
model. Recognition of credit losses is no longer dependent on the Group first identifying a credit loss event. Instead the Group considers a broader 
range of information when assessing credit risk and measuring expected credit losses, including past events, current conditions, reasonable and 
supportable forecasts that affect the future cash flows of the instrument. 

When assessing impairment for trade receivables, the Group has applied the simplified approach to expected credit losses as per IFRS 9 Financial 
Instruments. The model focuses on an appraisal of the risk that a receivable will default rather than whether a loss has been incurred. This involves an 
unbiased assessment of a range of possible outcomes and their probabilities of occurrence, and is supported by past experience of collecting payments 
as well as changes in economic conditions that correlate with default on receivables. Expected credit losses are initially determined based on the 
Group’s historical credit loss experience, any forward-looking factors specific to a particular trade receivable and the current economic environment.

The timing of initial recognition for impairment losses is the same period that the asset is recognised. Movements in expected credit losses are 
recognised in the Income Statement within operating costs. At the point a trade receivable is written off the ledger as uncollectable, the cost is 
charged against the allowance account and any subsequent recoveries of amounts previously written off are credited to the Income Statement.

In the parent company, amounts due from subsidiary undertakings are recognised at their original amount less allowance for impairment based 
on the ECL model. In determining the model the Company considers the net assets and the resources available to that subsidiary.

Financial liabilities
Recognition and measurement
Financial liabilities are classified, at initial recognition, as financial liabilities at fair value through profit or loss, loans and borrowings, payables, 
or as derivatives designated as hedging instruments in an effective hedge, as appropriate.

All financial liabilities are recognised initially at fair value and, in the case of loans and borrowings and payables, net of directly attributable 
transaction costs.

The Group’s financial liabilities include trade and other payables, loans and borrowings including bank overdrafts, and derivative 
financial instruments.

For purposes of subsequent measurement, financial liabilities are classified in two categories:

 – Financial liabilities at fair value through profit or loss which are measured subsequently at fair value with gains or losses recognised in the 

Income Statement 

 – Financial liabilities at amortised cost (loans and borrowings) which are measured using the effective interest method

Bank loans, overdrafts and debentures
Interest bearing bank loans, overdrafts and debentures are initially recorded at the fair value of proceeds received, net of direct issue costs, and 
thereafter at amortised cost. Finance charges, including premiums payable on settlement or redemption and direct issue costs, are accounted for 
on an effective interest rate basis in the Income Statement. Finance charges are added to the carrying amount of the instrument to the extent that 
they are not settled in the period in which they arise.

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OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

1.  Authorisation of Financial Statements and Accounting Policies continued 
Offsetting of financial instruments
Financial assets and financial liabilities are offset and the net amount is reported in the consolidated statement of financial position if there is a 
currently enforceable legal right to offset the recognised amounts and there is an intention to settle on a net basis, to realise the assets and settle 
the liabilities simultaneously.

Derivative financial instruments and hedge accounting
Recognition and measurement
The Group uses derivative financial instruments mainly interest rate swaps to hedge its interest rate risks. Such derivative financial instruments are initially 
recognised at fair value on the date on which a derivative contract is entered into and are subsequently remeasured at fair value. Derivatives are carried as 
financial assets when the fair value is positive and as financial liabilities when the fair value is negative.

For the purpose of hedge accounting, hedges are classified as:

 – Fair value hedges when hedging the exposure to changes in the fair value of a recognised asset or liability or an unrecognised firm commitment
 – Cash flow hedges when hedging the exposure to variability in cash flows that is either attributable to a particular risk associated with a recognised 

asset or liability or a highly probable forecast transaction or the foreign currency risk in an unrecognised firm commitment

 – Hedges of a net investment in a foreign operation

At the inception of a hedge relationship, the Group formally designates and documents the hedge relationship to which it wishes to apply hedge 
accounting and the risk management objective and strategy for undertaking the hedge.

The documentation includes identification of the hedging instrument, the hedged item, the nature of the risk being hedged and how the Group will 
assess whether the hedging relationship meets the hedge effectiveness requirements (including the analysis of sources of hedge ineffectiveness and 
how the hedge ratio is determined). A hedging relationship qualifies for hedge accounting if it meets all of the following effectiveness requirements:

 – There is ‘an economic relationship’ between the hedged item and the hedging instrument.
 – The effect of credit risk does not ‘dominate the value changes’ that result from that economic relationship.
 – The hedge ratio of the hedging relationship is the same as that resulting from the quantity of the hedged item that the Group actually hedges and 

the quantity of the hedging instrument that the Group actually uses to hedge that quantity of hedged item.

Hedges that meet all the qualifying criteria for hedge accounting are accounted for, as described below.

The Group only has interest rate swaps which are classified as cash flow hedges. The effective portion of changes in the fair value of derivatives that 
are designated and qualify as cash flow hedges is recognised in the cash flow hedge reserve within equity. The gain or loss relating to the ineffective 
portion is recognised immediately in profit or loss, within other gains/(losses).When a hedging instrument expires, or is sold or terminated, or when 
a hedge no longer meets the criteria for hedge accounting, any cumulative deferred gain or loss and deferred costs of hedging that were reported in 
equity are immediately reclassified to profit or loss. If the hedging relationship ceases to meet the effectiveness conditions, hedging accounting is 
discontinued and the related gain or loss is held in the equity reserve until the forecast transaction occurs. 

Classification of shares as debt or equity
When shares are issued, any component that creates a financial liability of the Company or Group is presented as a liability in the Balance Sheet; 
measured initially at fair value net of transaction costs and thereafter at amortised cost until extinguished on conversion or redemption.

The corresponding dividends relating to the liability component are charged as interest expense in the Income Statement. The initial fair value of the 
liability component is determined using a market rate for an equivalent liability without a conversion feature.

The remainder of the proceeds on issue is allocated to the equity component and included in shareholders’ equity, net of transaction costs. 
The carrying amount of the equity component is not remeasured in subsequent years.

The Group’s ordinary shares are classified as equity instruments. For the purposes of the disclosures given in note 29, the Group considers its 
capital to comprise its ordinary share capital, share premium, capital redemption reserve, hedging reserve and accumulated retained earnings plus 
its preference shares which are classified as a financial liability in the Balance Sheet. There have been no changes to what the Group considers to 
be capital since the prior year.

Preference shares
The Group’s preference shares are reported under non-current liabilities. The corresponding dividends on preference shares are charged as interest 
in the Income Statement. Preference share dividends are at fixed rates.

104

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Revenue
Revenue is recognised under IFRS 15 upon application of the following steps:

 – Identify the contract with a customer
 – Identify the performance obligations in the contract
 – Determine the transaction price
 – Allocate the transaction price to each performance obligation
 – Recognise revenue when a performance obligation is satisfied by transferring a promised good or service to a customer.

Managed Pubs and Hotels and Tenanted Inns revenue primarily consists of food, drink and accommodation sales. Food and drink revenue is 
recognised when control of the goods/services has transferred, being at the point the customer purchases the food or drink. The Group also takes 
bookings for events and accommodation which require a deposit to secure the booking. A contract liability for the deposit is recognised at the time 
of the sale. The contract liability is released and revenue is recognised on a straight-line basis over the duration of the room occupation or event. 
A contract liability is recognised until the event is complete or the guest has occupied the room.

Revenue in relation to The Fuller’s Beer Business has been recognised for operations for the one month ended 27 April 2019. The Fuller’s Beer 
Business revenue consists of sales primarily as a result of the brewing and distribution of beer, cider, wines, spirits and soft drinks. Revenue is 
recognised when control of the goods has transferred, being when the goods have been shipped to a specific location (delivery). A receivable is 
recognised by the Group when the goods are delivered as this represents the point in time at which the right to consideration becomes 
unconditional, as only the passage of time is required before payment is due.

Following the sale of the Fuller’s Beer Business to Asahi Europe Ltd, the Group entered into a Transitional Services Agreement (“TSA”) to provide 
certain services to facilitate the successful separation of the two companies. The revenue is recognised over the period the services are provided.

Revenue is recognised under IFRS 16 where the Group receives rental income from Tenanted and unlicensed properties. This is recognised on a 
straight-line basis over the lease term. Some rental income includes turnover rent which is based on the percentage of the income generated by that pub. 
This is recognised when the revenue is earned. Revenue is recognised for machine income when net takings are earned.

Borrowing costs
Borrowing costs directly attributable to the acquisition or construction of an asset that takes a substantial period of time to get ready for use are 
capitalised as part of the cost of the asset being created. This is applied to development projects where the development is expected to last in excess 
of six months at the commencement of the project. All other borrowing costs are expensed in the period in which they occur. Borrowing costs 
consist of interest and other costs that an entity incurs in connection with the borrowing of funds.

Separately disclosed items
The Group presents as separately disclosed items on the face of the Income Statement those material items of income and expense which, because 
of the nature or expected infrequency of the events giving rise to them, merit separate presentation to allow shareholders to understand better the 
elements of financial performance in the year, so as to facilitate comparison with prior periods and to better assess trends in financial performance. 
Separately disclosed items are a key element used to demonstrate the underlying performance of the Group and reported as an alternative 
performance measure within the management commentary for the reporting period.

Share-based payments
The Group has an employee Share Incentive Plan that awards shares to employees based on the reported profits of the Group for the year, and a 
Long-Term Incentive Plan that awards shares to Directors and Senior Executives subject to specific performance criteria. The Group also issues equity-
settled share-based payments to certain employees under approved and unapproved share option schemes and a Savings Related Share Option Scheme.

The cost of equity-settled transactions with employees is measured by reference to the fair value of the equity instruments at the date at which they 
are granted and is recognised as an expense over the vesting period, which ends on the date on which the relevant employees become fully entitled 
to the award. Fair value is determined using an appropriate pricing model. In valuing equity-settled transactions, no account is taken of any vesting 
conditions. The Group has no equity-settled transactions that are linked to the price of the shares of the Company (market conditions).

No expense is recognised for awards that do not ultimately vest. At each Balance Sheet date before vesting, the cumulative expense is calculated, 
representing the extent to which the vesting period has expired and management’s best estimate of the achievement or otherwise of non-market 
conditions and of the number of equity instruments that will ultimately vest. The movement in cumulative expense since the previous Balance Sheet 
date is recognised in the Income Statement, with a corresponding entry in equity.

Where the terms of an equity-settled award are modified or a new award is designated as replacing a cancelled or settled award, the cost based on 
the original award terms continues to be recognised over the original vesting period. In addition, an expense is recognised over the remainder of the 
new vesting period for the incremental fair value of any modification, based on the difference between the fair value of the original award and the 
fair value of the modified award, both as measured on the date of the modification. No reduction is recognised if this difference is negative.

105

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

1.  Authorisation of Financial Statements and Accounting Policies continued 
Where an equity-settled award is cancelled (including when a non-vesting condition within the control of the entity or employee is not met), 
it is treated as if it had vested on the date of cancellation, and any cost not yet recognised in the Income Statement for the award is expensed 
immediately. Any compensation paid up to the fair value of the award at the cancellation or settlement date is deducted from equity, with any 
excess over fair value being treated as an expense in the Income Statement.

Own shares
Shares to be awarded under employee incentive plans and those that have been awarded but have yet to vest unconditionally are held at cost by 
an employee share ownership trust (“ESOT”) and shown as a deduction from equity in the Balance Sheet. ESOT is an independently managed trust 
and not controlled by the Group.

In addition to the purchase of shares by the various ESOTs for specific awards, the Group also from time to time acquires own shares to be held as 
treasury shares. These shares are occasionally but not exclusively used to satisfy awards under various share option schemes. Treasury shares are 
held at cost and shown as a deduction from total equity in the Balance Sheet.

Consideration received for the sale of such shares is also recognised in equity, with any difference between the proceeds from sale and the original 
cost being taken to reserves. No gain or loss is recognised in the profit or loss on the purchase, sale, issue or cancellation of treasury shares.

Taxation
Income tax expense represents the sum of the tax currently payable and deferred tax.

Current tax
The current tax payable is based on taxable profit for the year using UK tax rates enacted or substantively enacted at the Balance Sheet date and 
any adjustment to tax payable in respect of previous years. Taxable profit differs from net profit as reported in the Income Statement because it 
excludes items of income or expense that are taxable or deductible in other years or are never taxable or deductible.

Deferred tax
Deferred tax is recognised on temporary differences at the Balance Sheet date between the tax bases of assets and liabilities and their carrying 
amounts for financial reporting purposes.

Deferred tax liabilities are recognised for all taxable temporary differences. Deferred tax assets are recognised for all deductible temporary differences, 
carry-forward of unused tax assets and unused tax losses, to the extent that it is probable that taxable profit will be available against which they can be utilised.

Such deferred tax assets and liabilities are not recognised where the asset or liability arises from the initial recognition of goodwill or an asset or 
liability in a transaction that is not a business combination and, at the time of the transaction, affects neither the accounting profit nor taxable profit 
or loss. The carrying amount of deferred tax assets is reviewed at each Balance Sheet date.

Deferred tax is not recognised in respect of taxable temporary differences associated with investments in subsidiaries, where the timing of the 
reversal of the temporary differences can be controlled and it is probable that the temporary differences will not reverse in the foreseeable future.

Deferred tax assets and liabilities are offset where there is a legally enforceable right to offset current tax assets and liabilities and where the 
deferred tax balance relates to the same taxation entities. 

Deferred tax assets and liabilities are measured at the tax rates that are expected to apply in the periods when the asset is realised or the liability 
is settled, based on tax rates and laws enacted or substantively enacted at the Balance Sheet date.

Current and deferred tax for the year
Current and deferred tax are recognised in the Income Statement except when they relate to items that are recognised in the Statement of 
Comprehensive Income or in equity, in which case the current and deferred tax are also recognised in the Statement of Comprehensive Income 
or directly in equity respectively.

Pensions and other post-employment benefits
Defined contribution schemes
Payments to defined contribution retirement benefit schemes are charged to the Income Statement as they fall due. 

Defined benefit schemes
The Group operated a defined benefit pension plan for eligible employees where contributions were made into a separate fund administered by 
Trustees. The Scheme closed to future accrual in January 2015.

The cost of providing benefits under the defined benefit plan is determined using the projected unit credit method calculated by qualified actuaries. 
This attributes entitlement to benefits to the current period (to determine current service cost) and to the current and prior periods (to determine 
the present value of defined benefit obligation) and is based on actuarial advice. Past service costs are recognised in the Income Statement on a 
straight-line basis over the vesting period or immediately if the benefits have vested.

106

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. When a settlement (eliminating all obligations for benefits already accrued) or a curtailment (reducing future obligations as a result of a material reduction 
in the scheme membership or a reduction in future entitlement) occurs, the obligation and related plan assets are remeasured using current actuarial 
assumptions and the resultant gain or loss is recognised in the Income Statement during the period in which the settlement or curtailment occurs.

The Group determines the net interest charge/(credit) on the net defined benefit liability/(asset) for the period by applying the discount rate used 
to measure the defined benefit obligation at the beginning of the period to the net pension liability/(asset) at the beginning of the period. The net 
interest charge/(credit) is recognised immediately as a separately disclosed finance cost/(income) in the Income Statement. Actuarial gains and 
losses are recognised in full in the Statement of Comprehensive Income in the period in which they occur.

The defined benefit pension asset or liability in the Balance Sheet comprises the total of the present value of the defined benefit obligation (using a 
discount rate based on high quality corporate bonds), less any past service cost not yet recognised and less the fair value of plan assets out of which 
the obligations are to be settled directly. Fair value is based on market price information and in the case of quoted securities is the published bid 
price. The value of a net pension benefit asset is restricted to the sum of any unrecognised past service costs and the present value of any amount 
the Group expects to recover by way of refunds from the plan or reductions in the future contributions.

Foreign currencies
Transactions denominated in foreign currencies are recorded at the rates of exchange ruling at the dates of the transactions. Monetary assets and 
liabilities are translated at the year end exchange rates and the resulting exchange differences are taken to the Income Statement, except where 
hedge accounting is applied.

Dividends
Dividends recommended by the Board but unpaid at the year end are not recognised in the financial statements until they are paid (in the case of 
the interim dividend) or approved by shareholders at the Annual General Meeting (in the case of the final dividend).

Financial guarantee contracts
Where the Company enters into contracts to guarantee the indebtedness of other companies within the Group, the Company considers these to be 
insurance arrangements, and accounts for them as such. In this respect the Company treats the guarantee contracts as a contingent liability until 
such time as it becomes probable that the Company will be required to make a payment under the guarantee.

The Company’s investments in subsidiaries
In its separate financial statements, the parent company recognises its investment in its subsidiaries on the basis of cost less provision for impairment.

New standards and interpretations issued but not yet applied
The IASB and IFRIC have issued the following standards and interpretations with an effective date for periods starting on or after the date on which 
these financial statements start:

 – IFRS 17 Insurance Contracts (effective 1 January 2021)
 – Amendments to IAS 1 and IAS 8: Definition of Material (effective 1 January 2020)
 – Amendments to IFRS 3: Definition of a Business (effective 1 January 2020)
 – Amendments to References to the Conceptual Framework in IFRS Standards (effective 1 January 2020).

The Directors do not expect that the adoption of the standards listed above will have a material impact on the financial statements of the Group in 
future periods.

2.  Segmental Analysis
Operating Segments
For management purposes, the Group’s operating segments are:

 – Managed Pubs and Hotels, which comprises managed pubs, managed hotels, The Stable Pizza & Cider Limited, Bel & The Dragon and Cotswold 

Inns & Hotels

 – Tenanted Inns, which comprises pubs operated by third parties under tenancy or lease agreements.

The most important measure used to evaluate the performance of the business is adjusted profit, which is the profit before income tax, adjusted 
for separately disclosed items. The Managed Pubs and Hotels operating segments have been aggregated to one reportable segment on the 
basis that they have similar economic characteristics as the pubs and hotels are in the same geographical location. Economic indicators assessed 
in determining that the aggregated operating segments share similar economic characteristics include expected future financial performance, 
operating and competitive risks and return on invested capital. As such, the operating segments meet the aggregation criteria in paragraph 12 
IFRS 8 Operating Segments (amended). More details of these segments are given in the Strategic Report on pages 6 to 41 of this report. 

As segment assets and liabilities are not regularly provided to the Chief Operating Decision Maker (“CODM”), the Group has elected, as provided 
under IFRS 8 Operating Segments (amended), not to disclose a measure of segment assets and liabilities.

107

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

2.  Segmental Analysis continued
Change in information presented to CODM 
Central overheads were previously recharged to each of the segments and that was how information was presented to the CODM. However, in the 
current year, the costs have not been recharged to reflect how information is now reported to the CODM and the prior year numbers have been 
adjusted to allow comparison. 

52 weeks ended 28 March 2020

Revenue and other income
Segment result
Operating separately disclosed items
Operating profit 
Profit on disposal of properties
Net finance costs
Profit before income tax

Other segment information
Additions to property, plant & equipment 
Business combinations
Depreciation
Impairment of property, right-of-use assets and goodwill 

Managed 
Pubs and 
Hotels
 £m

299.6
29.5

Post IFRS 16

Tenanted
 Inns
 £m

29.7
11.8

Unallocated1
 £m

3.7
(15.4)

Total 
continuing 
operations 
£m

333.0
25.9
(23.9)
2.0
9.6
(8.4)
3.2

24.5
32.8
26.4
18.2

3.6
–
2.0
0.7

23.6
–
0.1
–

51.7
32.8
28.5
18.9

1  Unallocated expenses represent primarily the salaries and costs of central management. Unallocated revenue represents Transitional Services Agreement (“TSA”) income 

while unallocated capital expenditure relates to the purchase of a new head office.

Pre IFRS 16

52 weeks ended 28 March 2020

Revenue and other income

Segment result

Operating separately disclosed items

Operating profit 

Profit on disposal of properties

Net finance costs

Profit before income tax

Other segment information

Additions to property, plant & equipment 

Business combinations 

Depreciation and amortisation

Impairment of property and goodwill 

Managed 
Pubs and 
Hotels
 £m

299.6

28.7

Tenanted
 Inns
 £m

29.7

11.7

Total 
continuing 
operations 
£m

Unallocated1
 £m

3.7

333.0

(15.4)

25.0 

 (17.3) 

7.7

 9.6 

 (5.8) 

11.5

51.7

32.8

19.0

12.3

24.5

32.8

17.0

11.6

3.6

–

1.9

0.7

23.6

–

0.1

–

1  Unallocated expenses represent primarily the salaries and costs of central management. Unallocated revenue represents Transitional Services Agreement (“TSA”) income 

while unallocated capital expenditure relates to the purchase of a new head office.

108

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. 52 weeks ended 30 March 2019

Revenue and other income

Segment result

Operating separately disclosed items

Operating profit 

Profit on disposal of properties

Net finance costs

Profit before tax

Other segment information

Additions to property, plant & equipment 

Business combinations

Depreciation and amortisation

Impairment of property

Reversal of impairment on property

Managed 
Pubs and 
Hotels
 £m

293.8

 42.7 

Tenanted 
Inns 
£m

30.9

13.8

Unallocated1
 £m

–

 (16.5) 

Total 
continuing 
operations 
£m

324.7

40.0

 (11.2)

28.8

1.9

(7.7)

23.0

25.5

18.1

17.2

3.0

3.0

–

1.8

–

 (1.3)

 (0.5)

–

–

0.5

–

–

28.5

18.1

19.5

3.0

 (1.8)

1  Unallocated expenses represent primarily the salaries and costs of central management.

Geographical Information
All of the Group’s business is within the UK and therefore the Group only has one distinct geographical market.

3.  Revenue

Revenue disclosed in the Income Statement is analysed as follows:

Sale of goods and services

Rental income

Accommodation income

Revenue
Transitional Services Agreement revenue1

Other income

Revenue and other income

52 weeks 
ended
 28 March 
2020
 £m

52 weeks 
ended 
30 March
2019
 £m

296.5

292.9

9.5

23.3

329.3

3.7

3.7

11.1 

20.7

324.7

–

–

333.0

324.7 

1  Following the sale of the Fuller’s Beer Business to Asahi Europe Ltd, the Group entered into a Transitional Services Agreement (“TSA”) to provide certain services to 

facilitate the successful separation of the two companies. This included finance, IT and payroll services. The TSA was completed post year end on 27 April 2020.

109

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

4.  Operating Costs

Production costs and cost of goods used in retailing 

Staff costs

Repairs and maintenance

Depreciation of property, plant and equipment

Depreciation of right-of-use asset

Amortisation of intangible assets

Rental expense in relation to short-term and low-value leases
Variable lease payments1

Operating lease rentals – minimum lease payments 

Property costs 

Utilities

Separately disclosed items (note 5) 

IT, retail and communication costs

Professional fees

Pub operational costs

Training

Other operating costs

Post IFRS 16
52 weeks
 ended
 28 March 
2020
 £m

Pre IFRS 16 
52 weeks 
ended
28 March 
2020
 £m

83.7

116.9

14.1

17.9

10.6

–

1.4

2.0

–

16.9

8.4

23.9

4.5

3.2

16.6

2.0

8.9

83.7

116.9

14.1

17.9

–

1.1

–

2.0

11.9

16.9

8.4

17.3

4.5

3.2

16.6

2.0

8.8

 52 weeks
 ended 
30 March
 2019

83.0

107.2

12.1

18.5

–

1.0

–

1.6

12.0

15.6

6.9

11.2

2.6

2.6

15.0

1.7

4.9

331.0

325.3

295.9

1  Variable lease payments are dependent on turnover levels. 

Details of income and direct expenses relating to rental income from investment properties are shown in note 12.

a)  Auditors’ Remuneration

Fees payable to Company’s auditors:

– Statutory audit fees of Group financial statements

– Reporting accountants

52 weeks 
ended 
28 March 
2020 
£m

52 weeks 
ended 
30 March 
2019 
£m

0.3

–

0.3 

0.3 

 0.2 

0.5 

Also included in auditors’ remuneration are fees of £26,000 comprising a half year review. Also incurred in the period were non-audit related 
services of £39,000 relating to the sale of the Fuller’s Beer Business, other audit related services of £1,000 comprising covenant reporting and 
non-audit services of £1,500 comprising iXBRL tagging.

b)  Employee Benefit Expenses1

Wages and salaries2

Social security costs

Pension benefits

Other staff costs

Includes Executive Directors.

1 
2  Includes share-based payment expense of £0.5 million (2019: £1.0 million). 

110

£m

100.9

7.4

2.1

6.5

£m

94.8

6.9

1.6

3.9

116.9

107.2

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. c)  Average Number of Employees1
The average monthly number of persons employed by the Group (including part-time staff) was as follows:

Continuing operations

Pub, hotel & restaurant teams
Support office2

Number

Number

4,957

209

5,166

4,757

 181 

 4,938 

Includes Executive Directors.

1 
2  Support office includes Finance, People, IT and other support staff. Previously some support office employees were recharged to each of the segments and shown in Pub, hotel & 

restaurant teams. In the current year employee costs have not been recharged so staff numbers are now shown in Support office and the prior year has been updated for comparison. 

d)  Directors’ Emoluments
Full details are provided in the Directors’ Remuneration Report and tables on pages 58 to 80.

5.  Separately Disclosed Items
The Group presents separately disclosed items on the face of the Income Statement those material items of income and expense which, because of 
the nature or expected infrequency of the events giving rise to them, merit separate presentation to allow shareholders to understand better the 
elements of financial performance in the year. 

Amounts included in operating profit:

Acquisition costs

Reorganisation costs

Impairment and reversal of impairment of intangible assets, properties and right-of-use assets 

IT maintenance, support and rectification costs

Onerous lease provision charge

Guaranteed Minimum Pension (“GMP”) charge

Total separately disclosed items included in operating profit

Profit on disposal of properties

Separately disclosed finance costs:

Finance charge on net pension liabilities

Finance credit on the cancellation of interest rate swaps

Total separately disclosed finance costs

Total separately disclosed items before tax

Separately disclosed tax:

Profit on disposal of properties

Other items

Total separately disclosed tax

Total separately disclosed items

Post IFRS 16 
52 weeks 
ended
 28 March 
2020
 £m

Pre IFRS 16 
52 weeks 
ended
 28 March 
2020
 £m

 52 weeks 
ended 
30 March 
2019
£m

(1.4)

(2.1)

(18.9)

(1.5)

–

–

(1.4)

(2.1)

(12.3)

(1.5)

–

–

(23.9)

(17.3) 

9.6

9.6

(0.6)

0.1

(0.5)

(14.8)

(1.9)

3.9

2.0

(12.8)

(0.6)

0.1

 (0.5)

 (8.2) 

(1.9)

2.6

0.7

(7.5)

(0.6)

(0.5)

(1.2)

(6.7)

(1.9)

(0.3)

(11.2)

1.9

(0.8)

–

(0.8) 

(10.1) 

(0.3)

 1.6 

1.3

(8.8) 

Acquisition costs of £1.4 million during the 52 weeks ended 28 March 2020 (30 March 2019: £0.6 million) relate to transaction costs on property 
and business acquisitions.

The reorganisation costs of £2.1 million during the 52 weeks ended 28 March 2020 (30 March 2019: £0.5 million) were principally incurred as 
a result of the reorganisation of the Group due to the disposal of the Fuller’s Beer Business, in order for the Group to transition to a simplified 
structure and reduce central overheads.

111

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

5.  Separately Disclosed Items continued
The total impairment charge of £18.9 million during the 52 weeks ended 28 March 2020 relates to the write down of a number of licensed properties to their 
recoverable value as well as the write down in value of previously acquired goodwill recognised on acquisition of The Stable Pizza & Cider Limited (30 March 
2019: £1.2 million). Post IFRS 16 includes impairment of right-of-use assets of £6.6 million in relation to five properties (30 March 2019: £nil). See note 13.

The expenditure of £1.5 million (30 March 2019: £6.7 million) relates to ongoing maintenance, support and rectification costs in respect of core IT 
systems. The costs incurred primarily relate to consultancy and incremental staff costs.

The profit on disposal of properties of £9.6 million during the 52 weeks ended 28 March 2020 (30 March 2019: £1.9 million) relates to the disposal 
of three licensed and unlicensed properties including two pubs (2019: seven properties). 

The cash impact of operating separately disclosed items before tax for the 52 weeks ended 28 March 2020 was £5.0 million cash outflow 
(30 March 2019: £7.5 million cash outflow).

6.  Finance Costs

Finance Income 
Interest income from financial assets 
Finance Costs
Interest expense arising on:
Financial liabilities at amortised cost – loans and debentures
Financial liabilities at amortised cost – preference shares
Financial liabilities at amortised cost – lease liabilities 
Total interest expense for financial liabilities 
Unwinding of discounts on provisions
Net finance costs before separately disclosed items
Finance charge on net pension liabilities (note 25)
Finance credit on cancellation of interest rate swaps (note 5)
Total finance costs after separately disclosed items

7.  Taxation
Tax on Profit on Ordinary Activities

Group

Tax charged in the Income Statement
Current income tax:
Current tax on profits for the year
Adjustments for current tax on prior periods
Total current income tax expense
Deferred income tax:
Origination and reversal of temporary differences
Change in corporation tax rate
Adjustments for current tax on prior periods
Total deferred tax expense/(benefit)
Total tax charged in the Income Statement
Analysed as:
Before separately disclosed items
Separately disclosed items

112

Post IFRS 16 
52 weeks 
ended 
28 March 
2020
 £m

Pre IFRS 16 
52 weeks 
ended
 28 March 
2020
 £m

 52 weeks 
ended 
 30 March 
2019
 £m

0.2

0.2

 – 

(5.3)
(0.1)
(2.7)
(8.1)
–
(7.9)
(0.6)
0.1
(8.4)

(5.3) 
 (0.1) 
(0.1)
(5.5)
– 
 (5.3) 
(0.6)
0.1
(5.8)

 (6.7) 
(0.1) 
–
(6.8)
 (0.1) 
(6.9) 
 (0.8)
–
(7.7)

Post IFRS 16 
52 weeks 
ended
 28 March 
2020 
£m

Pre IFRS 16 
52 weeks 
ended 
28 March 
2020
 £m

52 weeks 
ended 
30 March 
2019
 £m

0.8
0.1
0.9

1.4
1.6
0.3
3.3
4.2

6.2
(2.0)
4.2

2.4
0.1
 2.5 

1.4
1.6
0.3
3.3
5.8

6.5
(0.7)
5.8

5.6
 0.1 
5.7

(0.7) 
–
 0.2 
(0.5) 
 5.2 

 6.5 
(1.3) 
 5.2 

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Reconciliation of the Total Tax Charge
The tax expense in the Income Statement for the year is higher (2019: higher) than the standard rate of corporation tax in the UK of 19% 
(2019: 19%). The differences are reconciled below:

Profit from continuing operations before income tax expense

Accounting profit multiplied by the UK standard rate of corporation tax of 19% (2019: 19%)

Items not deductible for tax purposes

Current and deferred tax under provided in previous years

Other

Total tax charged in the Income Statement

Deferred Tax Relating to Items Charged/(Credited) to the Income Statement

Deferred tax depreciation

Rolled over capital gains

Retirement benefit obligations

Employee share schemes

Pub acquisition costs

Deferred tax in the Income Statement

Tax Relating to Items Charged/(Credited) to the Statement of Comprehensive Income

Deferred tax:

Valuation gains on financial assets and liabilities

Net actuarial gains/(losses) on pension scheme

Total tax charged/(credited) in the Statement of Comprehensive Income

Tax Relating to Items Charged/(Credited) Directly to Equity

Deferred tax:

Increase in deferred tax liability due to indexation

Share-based payments

Total tax charged to equity

Post IFRS 16 
52 weeks 
ended 
28 March 
2020
 £m 

Pre IFRS 16 
52 weeks 
ended 
28 March 
2020
 £m

3.2

0.6

1.6

2.0

–

4.2

–

2.6

0.6

0.1

–

3.3

0.1

1.1

1.2

–

0.1

0.1

11.5

2.2

1.6

2.0 

–

 5.8

–

2.6

0.6

0.1

–

3.3

0.1

1.1

1.2

–

0.1

0.1

52 weeks 
ended 
30 March 
2019 
£m

 23.0

 4.4

0.6

 0.3

(0.1) 

 5.2 

(1.0) 

 0.3 

 0.2 

 0.1 

(0.1) 

(0.5) 

–

(0.8) 

(0.8) 

 0.1

(0.1) 

 – 

The Finance Bill 2020, which has now been substantively enacted, provided for the main rate of corporation tax to remain at 19% from 1 April 2020 
rather than to reduce to 17% as previously enacted. As a result deferred tax balances are stated at 19%. In 2019 balances were stated at either 17% or 
19% depending on when the timing differences on which they were calculated might reverse. The impact of this is a charge of £1.6 million to the 
Income Statement. 

113

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

7.  Taxation continued
Deferred Tax Provision
The deferred tax included in the Balance Sheet is as follows:

Deferred tax

Deferred tax asset/(liability)

Accelerated 
tax 
depreciation 
£m

Rolled over 
capital gains 
£m

Pension 
spreading
£m

(9.3) 

(0.3) 

–

(0.1) 

–

–

(9.7) 

(2.6)

–

–

–

 –

 –

 –

 –

 –

 –

 –

3.5

–

–

–

(7.5) 

 1.1 

–

–

(3.1) 

0.7

(8.8) 

–

–

–

(3.3)

(12.1) 

(12.3) 

3.5

 2.0 

Other 
£m

0.9

 0.1 

–

–

–

1.0

2.0 

–

–

–

–

Total
 £m

(9.3) 

 0.7 

 0.8 

–

(3.1) 

 1.7 

(9.2) 

(3.3)

(1.2)

 (0.1)

(3.3)

(17.1) 

2020
 £m

7.3

(24.4)

(17.1) 

2019 
£m

 9.3 

 (18.5)

 (9.2)

Group 

Balances at 31 March 2018

(Charge)/credit to Income Statement

Credit to other comprehensive income

(Charge)/credit taken directly to equity

Acquisitions/disposals

Reclassification of available for sale asset

Balances at 30 March 2019

(Charge)/credit to Income Statement

(Charge) to other comprehensive income

(Charge) taken directly to equity

Acquisitions

Retirement 
benefit 
obligations 
£m

 5.4 

(0.1) 

 0.8 

 – 

–

–

 6.1 

(4.1)

(1.1)

–

–

Tax losses 
carried 
forward
 £m

 0.6 

 –

–

–

–

–

 0.6 

–

–

–

–

Balances at 28 March 2020

 0.9 

 0.6 

Employee 
share 
schemes
 £m

 0.3 

(0.1) 

 – 

 0.1 

–

–

 0.3 

(0.1)

–

(0.1)

–

 0.1 

Financial 
assets
 £m

 0.3 

–

–

 – 

–

–

 0.3 

–

(0.1)

–

–

 0.2 

Deferred tax assets

Deferred tax liabilities

114

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Deferred tax

Company

Balances at 31 March 2018

(Charge)/credit to Income Statement

Credit to other comprehensive income

(Charge)/credit taken directly to equity

Reclassification of available for sale asset

Balances at 31 March 2019

(Charge)/credit to Income Statement

(Charge) to other comprehensive income

(Charge) taken directly to equity

Acquisitions

Retirement 
benefit 
obligations 
£m

 5.4 

(0.3) 

 0.8 

–

–

 5.9 

(4.1)

(1.1)

–

–

Tax losses 
carried 
forward
 £m

 0.3 

–

–

–

–

 0.3 

–

–

–

–

Balances at 28 March 2020

0.7

 0.3 

Deferred tax assets

Deferred tax liabilities

8.  Earnings Per Share

Group 

Profit attributable to equity shareholders

Separately disclosed items net of tax

Adjusted earnings attributable to equity shareholders

Weighted average share capital

Dilutive outstanding options and share awards

Diluted weighted average share capital

40p ‘A’ and ‘C’ ordinary share

Basic earnings per share

Diluted earnings per share

Adjusted earnings per share

Diluted adjusted earnings per share

4p ‘B’ ordinary share

Basic earnings per share

Diluted earnings per share

Adjusted earnings per share

Diluted adjusted earnings per share

 Deferred tax asset/(liability)

Employee 
share 
schemes
 £m

Financial 
(liabilities)/ 
assets
 £m

Accelerated 
tax 
depreciation 
£m

Rolled over 
capital gains 
£m

Pension 
spreading
£m

 0.3 

(0.1) 

–

 0.1 

–

 0.3 

(0.1)

–

(0.1)

–

 0.1

 0.3 

–

–

–

–

 0.3 

–

(0.1)

–

–

 0.2 

(7.9) 

 0.9 

–

–

0.7

(6.3) 

0.1

–

–

(2.8)

(9.0) 

(9.3) 

(0.3) 

–

(0.1) 

– 

(9.7) 

(2.5)

–

–

–

–

–

–

–

–

–

3.5

–

–

–

Other
 £m

 1.8 

 0.1 

–

–

(0.2)

 1.7 

0.3

–

–

–

Total 
£m

(9.1) 

 0.3 

 0.8 

 – 

 0.5 

(7.5) 

 (2.8) 

 (1.2) 

 (0.1) 

 (2.8) 

(12.2) 

3.5

2.0

(14.4) 

2020
 £m

6.8

(21.2)

(14.4) 

2019 
£m

 8.5 

 (16.0)

 (7.5)

Post IFRS 16
 52 weeks 
ended 
28 March 
2020
 £m 

 161.9 

(149.6) 

 12.3 

Pre IFRS 16 
52 weeks 
ended
 28 March 
2020
 £m

 168.6 

(154.9) 

 13.7 

52 weeks
 ended 
30 March 
2019
£m

19.3

 15.2 

 34.5 

55,124,000

128,000

55,252,000

55,124,000

128,000

 54,957,000 

 389,000 

55,252,000

 55,346,000 

Pence

293.70 

293.02 

22.31 

22.26

Pence

29.37

29.30

2.23 

2.23 

 Pence 

305.86

305.15

24.85

24.80

 Pence 

 30.59 

 30.51 

 2.49 

 2.48 

 Pence 

35.12

34.87

62.78

62.33

 Pence 

3.51

3.49

6.28

6.23

115

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

8.  Earnings Per Share continued

Continuing operations 

Profit attributable to equity shareholders

Separately disclosed items net of tax

Adjusted earnings attributable to equity shareholders

Weighted average share capital

Dilutive outstanding options and share awards

Diluted weighted average share capital

40p ‘A’ and ‘C’ ordinary share

Basic earnings per share

Diluted earnings per share

Adjusted earnings per share

Diluted adjusted earnings per share

4p ‘B’ ordinary share

Basic earnings per share

Diluted earnings per share

Adjusted earnings per share

Diluted adjusted earnings per share

Post IFRS 16
 52 weeks 
ended 
28 March 
2020
 £m 

(1.0)

 12.8

 11.8 

 Number

55,124,000

128,000

55,252,000

Pence

(1.81)

(1.81)

21.41

21.36 

Pence

(0.18)

(0.18)

2.14 

2.14 

Pre IFRS 16 
52 weeks 
ended
 28 March 
2020
 £m

5.7

7.5

 13.2 

52 weeks
 ended 
30 March 
2019
£m

17.8

 8.8 

 26.6 

 Number 

 Number 

55,124,000

128,000

 54,957,000 

 389,000 

55,252,000

 55,346,000 

 Pence 

10.34

10.32

23.95

23.89

 Pence 

 1.03 

 1.03

 2.39 

 2.39 

 Pence 

32.39

 32.16 

 48.40 

48.06 

 Pence 

 3.24

 3.22 

 4.84 

4.81 

The Directors have determined the profit or loss and the weighted average number of shares that is attributable to each class of ordinary share to 
calculate the earnings per share for the 40p ‘A’ and ‘C’ ordinary shares and the 4p ‘B’ ordinary shares. The earnings per share calculation is based on 
earnings from continuing operations and on the weighted average ordinary share capital which excludes shares held by trusts relating to employee 
share options and shares held in treasury of 1,860,777 (2019: 2,027,034).

Diluted earnings per share is calculated using the same earnings figure as for basic earnings per share, divided by the weighted average number of 
ordinary shares outstanding during the year plus the weighted average number of ordinary shares that would be issued on the conversion of all the 
dilutive potential ordinary shares into ordinary shares. 

Adjusted earnings per share is calculated on profit before tax excluding separately disclosed items and on the same weighted average ordinary share 
capital as for the basic and diluted earnings per share. An adjusted earnings per share measure has been included as the Directors consider that this 
measure better reflects the underlying earnings of the Group.

116

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. 9.  Dividends

Declared and paid during the year

Equity dividends on ordinary shares:

Final dividend for 2019: 4.35p (2018: 12.00p)

Second interim dividend for 2019: 8.00p (2018: 0p)

First interim dividend for 2020: 7.80p (2019: 7.80p)

‘D’ Share single dividend for 2020: 125p (2019: 0p)

Equity dividends paid 

Dividends on cumulative preference shares (note 6)

Declared and paid after the year

Second interim dividend for 2020: 0p (2019: 8.00p)

Proposed for approval at the Annual General Meeting:

Final dividend for 2020: 0p (2019: 4.35p)

52 weeks 
ended 
28 March 
2020 
£m

52 weeks 
ended 
30 March 
2019 
£m

 2.4 

 4.4 

 4.3 

 69.4 

 80.5 

0.1

 – 

 – 

 6.6 

 – 

 4.3 

 – 

 10.9 

 0.1 

 4.4 

 2.4 

The pence figures above are for the 40p ‘A’ ordinary shares and 40p ‘C’ ordinary shares. The 4p ‘B’ ordinary shares carry dividend rights of 
one-tenth of those applicable to the 40p ‘A’ ordinary shares. Own shares held in the employee share trusts do not qualify for dividends as the 
Trustees have waived their rights. Dividends are also not paid on own shares held as treasury shares.

As indicated in the circular published on 28 March 2019 relating to the disposal of the Fuller’s Beer Business, the Board made an additional cash 
return of £1.25 per ‘A’ and ‘C’ ordinary share and 12.5p per ‘B’ ordinary share through a ‘D’ share scheme. Each ordinary shareholder as at the 
record date was issued with ten ‘D’ shares for every existing ‘A’ and ‘C’ ordinary share and one ‘D’ share for every one ‘B’ ordinary share held at the 
time. Numis (acting as principal, and not as agent, nominee or trustee for the Company) made an offer to purchase the ‘D’ shares for an amount 
of 12.5p per ‘D’ share (free of all expenses and commissions). The Company accepted the offer on behalf of shareholders and paid a single dividend 
to Numis as holder of all the ‘D’ shares of £69.4 million representing the sum of 12.5p per ‘D’ share plus the stamp duty payable by Numis in 
connection with the purchase of all the ‘D’ shares in issue.

Following the approval of all the resolutions presented to the Company’s Extraordinary General Meeting on 1 October 2019, 552,318,406 ‘D’ 
shares of 0.1p each were allotted and issued to shareholders on 2 October 2019 on the basis of ten ‘D’ shares for every existing ‘A’ and ‘C’ ordinary 
share of 40p each and one ‘D’ share for every existing ‘B’ ordinary share of 4p each held at the record date. Following the purchase by Numis of all 
of the ‘D’ shares, and payment by the Company of a single dividend to Numis of £69.4 million as holder of all of the ‘D’ shares on 7 October 2019, 
the ‘D’ shares were reclassified as deferred shares of 0.1p and were immediately repurchased and cancelled by the Company on 8 October 2019.

No final dividend for 2020 has been proposed for approval at the Annual General Meeting due to the temporary closure of the business as a result 
of the coronavirus pandemic.

117

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

10.  Intangible Assets

Cost

At 31 March 2018

Additions

Acquisitions

Transfers to assets held for sale

At 30 March 2019

Transfer to right-of-use assets

Acquisitions (note 19)

At 28 March 2020

Amortisation and impairment

At 31 March 2018

Provided during the year – continuing operations

Provided during the year – discontinued operations

Transfer to assets held for sale

At 30 March 2019

Transfer to right-of-use assets

Impairment 

At 28 March 2020

Net book value at 28 March 2020

Net book value at 30 March 2019

Net book value at 31 March 2018

1  The Company net book value at 28 March 2020 is £2.6 million of goodwill. 

Post IFRS 16
Group and Company 

Lease 
assignment 
premiums
£m

Distribution 
rights
 £m

Goodwill 
£m

Brand 
£m

Group
 Total 
£m

Company1
 Total 
£m

 32.7 

 – 

 1.8 

(4.5) 

 30.0 

 – 

 2.6

 32.6

0.6

 – 

 – 

 – 

0.6

 – 

 3.7

 4.3

 28.3 

 29.4 

 32.1 

 7.2 

 – 

 – 

(7.2) 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 7.2 

 9.6 

 3.5 

 – 

 – 

 13.1 

(13.1) 

 – 

–

 3.8 

 1.0 

 – 

 – 

4.8

(4.8)

 – 

–

–

 8.3 

 5.8 

 1.2 

 – 

 – 

(1.2) 

 – 

 – 

 – 

 – 

 0.9 

 – 

0.3

(1.2) 

 – 

 – 

 – 

 – 

 – 

 – 

 0.3 

 50.7 

 3.5 

 1.8 

(12.9) 

 43.1 

 (13.1) 

 2.6

 32.6 

 5.3 

 1.0 

0.3

(1.2) 

5.4

(4.8) 

 3.7 

 4.3

 28.3 

 37.7 

 45.4 

 10.8 

 3.5 

–

(1.2)

 13.1 

 (13.1) 

2.6

2.6

 4.7 

 1.0 

 0.3 

(1.2) 

 4.8 

(4.8)

 –

 – 

2.6

8.3 

 6.1 

118

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C.  
Cost

At 31 March 2018

Additions

Acquisitions

Transfer to assets held for sale

At 30 March 2019

Acquisitions (note 19)

At 28 March 2020

Amortisation and impairment

At 31 March 2018

Provided during the year – continuing operations

Provided during the year – discontinued operations

Transfer to assets held for sale

At 30 March 2019

Provided during the year

Impairment 

At 28 March 2020

Net book value at 28 March 2020

Net book value at 30 March 2019

Net book value at 31 March 2018

Pre IFRS 16
Group and Company

Lease 
assignment 
premiums
£m

Distribution 
rights
 £m

Group
Total 
£m

Company1
 Total 
£m

Goodwill 
£m

Brand
£m

 32.7 

 – 

 1.8 

(4.5) 

 30.0 

 2.6

 32.6

0.6

 – 

 – 

 – 

0.6

 – 

 3.7

 4.3

28.3

29.4

32.1

 7.2 

 – 

 – 

(7.2) 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 7.2 

 9.6 

 3.5 

 – 

 – 

 13.1 

 – 

13.1

 3.8 

 1.0 

 – 

 – 

4.8

1.1

 – 

5.9

 7.2 

 8.3 

 5.8 

 1.2 

 – 

 – 

(1.2) 

 – 

 – 

 – 

 0.9 

 – 

0.3

(1.2) 

 – 

 – 

 – 

 – 

 – 

 – 

 0.3 

 50.7 

 3.5 

 1.8 

(12.9) 

 43.1 

 2.6

45.7

 5.3 

 1.0 

0.3

(1.2) 

5.4

 1.1

 3.7 

 10.2

 35.5 

 37.7 

 45.4 

 10.8 

 3.5 

–

(1.2)

 13.1 

2.6

 15.7

 4.7 

 1.0 

 0.3 

(1.2) 

 4.8 

1.1 

 –

 5.9 

 9.8 

 8.3 

 6.1 

1  The Company net book value at 28 March 2020 is £2.6 million of goodwill and £7.2 million of lease premiums.

Brand
On 20 February 2018, the Company purchased 100% of the shares in The Dark Star Brewing Company Limited, a manufacturer of beer, for 
£5.3 million. The value of the acquired brand was calculated using the royalty replacement method.

On 25 January 2019, the Group entered into an agreement for the sale of its entire Beer Business to Asahi Europe Ltd (“AEL”), including Dark Star 
Brewing Company Limited. Under the terms of sale, AEL acquired the brands of the Beer Business and therefore the intangible asset forms part of 
the assets held for sale at 30 March 2019. Refer to note 22.

119

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

10.  Intangible Assets continued
Lease Assignment Premiums
Amounts paid to acquire leasehold property (“lease assignment premiums”) were previously amortised on a straight-line basis over the remaining 
useful life of the lease. The amortisation was charged in the Income Statement in the line item “Operating costs” (note 4). There are ten pubs on 
which we carry lease assignment premiums at 28 March 2020 (2019: ten). Lease assignment premiums have been transferred to right-of-use assets 
on transition to IFRS 16 and are now being depreciated as part of the right-of-use asset, refer to note 33. 

Distribution Rights
Distribution rights represent amounts paid to acquire the exclusive import and distribution rights to Sierra Nevada products within the UK. 
The amortisation is charged over the period of the rights in the Income Statement in the line item “Operating costs” (note 4). This was fully 
amortised in the 52 weeks ended 30 March 2019.

Goodwill

Goodwill is allocated to cash-generating units as follows:

Gales estate

Jacomb Guinness estate

The Stable Pizza & Cider Limited

Bel & The Dragon

Cotswold Inns & Hotels

2020

2019

Managed
£m

Tenanted
£m

 9.1 

 1.2 

 –

 1.8

2.6

 13.6 

 – 

–

–

–

Total 
£m

 22.7 

 1.2 

–

 1.8

2.6

£m

 22.7 

 1.2 

 3.7

1.8

–

 14.7 

 13.6 

 28.3

 29.4

During the 52 weeks ended 28 March 2020, the Group recognised an impairment loss of £3.7 million in relation to previously acquired goodwill 
recognised on acquisition of The Stable Pizza & Cider Limited, refer to note 13.

120

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. 11.  Property, Plant & Equipment

Group 

Cost

At 31 March 2018

Additions

Acquisitions (note 19)

Disposals

Derecognition of assets

Transfer to assets held for sale

At 30 March 2019

Additions

Acquisitions (note 19)

Disposals

Transfer to investment property (note 12)

Transfer to assets held for sale

At 28 March 2020

Depreciation and impairment

At 31 March 2018

Provided during the year – continuing operations

Provided during the year – discontinued operations

Disposals

Impairment loss net of reversals

Derecognition of assets

Transfer to assets held for sale

At 30 March 2019

Provided during the year

Disposals

Impairment loss net of reversals

Transfer to assets held for sale

At 28 March 2020

Net book value at 28 March 2020

Net book value at 30 March 2019

Net book value at 31 March 2018

Land &
 buildings
 £m

Plant, 
machinery & 
vehicles
 £m

Fixtures &
 fittings 
£m

 528.4 

 12.5 

 20.6 

(2.5) 

 –

(25.0) 

 534.0 

 36.0 

 42.2 

(2.2)

(0.2)

(2.2) 

 43.0 

 4.1 

 – 

(0.2) 

 –

(40.7) 

 6.2 

0.3

 – 

 – 

 – 

 – 

 160.7 

 17.3 

 – 

(3.6) 

(1.9) 

(15.9) 

 156.6 

 15.4

 2.1 

(5.0) 

 – 

(0.2) 

Total
£m

 732.1 

 33.9 

 20.6 

(6.3) 

(1.9) 

(81.6) 

 696.8 

 51.7

44.3

(7.2) 

(0.2)

(2.4) 

 607.6 

6.5 

 168.9 

 783.0

 40.4 

 3.6 

 0.4 

(0.1) 

(0.7) 

 – 

(3.9) 

 39.7 

 3.8 

 (0.7)

8.5

(0.1)

51.2

 556.4

 494.3 

 488.0 

 26.7 

 0.5 

 1.9 

(0.1) 

 – 

 – 

(27.7) 

 1.3 

0.5

 – 

 – 

 –

 1.8 

4.7 

 4.9 

 16.3 

 100.9 

 14.4 

 1.0 

(3.1) 

 1.9 

(0.9) 

(11.1) 

 103.1 

 13.6 

(4.4) 

 0.1

(0.1)

112.3

56.6

 53.5 

 59.8 

 168.0 

 18.5 

 3.3 

(3.3) 

 1.2 

(0.9) 

(42.7) 

 144.1 

17.9

(5.1)

8.6

(0.2) 

 165.3

 617.7

 552.7 

 564.1 

121

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

11.  Property, Plant & Equipment continued

Company 

Cost

At 31 March 2018

Additions

Disposals

Derecognition of assets

Transfer to assets held for sale

At 30 March 2019

Additions
Acquisitions (note 19)1 

Disposals

Transfer to investment property (note 12)

Transfer to assets held for sale

At 28 March 2020

Depreciation and impairment

At 31 March 2018

Provided during the year – continuing operations

Provided during the year – discontinued operations

Disposals

Impairment loss net of reversal

Derecognition of assets

Transfer to assets held for sale

At 30 March 2019

Provided during the year

Disposals

Impairment loss net of reversals

Transfer to assets held for sale

At 28 March 2020

Net book value at 28 March 2020

Net book value at 30 March 2019

Net book value at 31 March 2018

Land &
 buildings 
£m

Plant, 
machinery & 
vehicles
 £m

Fixtures &
 fittings
 £m

 516.3 

 12.5 

(2.5) 

 –

(20.8) 

 505.5 

74.4

3.7

(2.1)

(0.2)

(2.2)

 39.6 

 2.7 

 – 

 –

(37.4) 

 4.9 

 –

–

 – 

–

 –

 579.1 

 4.9 

 34.7 

 3.5 

 0.1 

(0.1) 

(1.8) 

 – 

(3.8) 

 32.6 

 3.2

 (0.7) 

7.3 

(0.1)

 42.3

 25.5 

 0.2 

 1.3 

 – 

 – 

 – 

(24.4) 

 2.6 

 –

 – 

 – 

 – 

 152.0 

 17.0 

(3.5) 

(1.9) 

(15.7) 

 147.9 

 16.5 

–

 (4.9)

–

(0.2)

 159.3 

 95.9 

 13.5 

 1.0 

(3.1) 

 0.9 

(0.9) 

(11.0) 

 96.3 

 12.6 

(4.3) 

 0.1 

(0.1)

Total
 £m

 707.9 

 32.2 

(6.0) 

(1.9) 

(73.9) 

 658.3 

90.9

3.7

 (7.0) 

(0.2)

 (2.4) 

743.3 

 156.1 

 17.2 

 2.4 

(3.2) 

(0.9) 

(0.9) 

(39.2) 

 131.5 

 15.8 

(5.0) 

7.4

(0.2) 

 2.6 

104.6

 149.5

 536.8

 472.9 

 481.6 

 2.3 

 2.3 

 14.1 

54.7

 51.6 

 56.1 

 593.8 

 526.7 

 551.8 

1  On 28 February 2020, the net assets of the Cotswold Inns & Hotels Limited were hived up to the Company at market value.

Interest Capitalised 
The amount of interest capitalised to date is £169,000 (2019: £169,000). The amount of interest capitalised in the year was £nil (2019: £nil). 

122

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C.  
 
12.  Investment Properties

Cost at 31 March 2018 and 30 March 2019

Transfer from property, plant and equipment (note 11)

At 28 March 2020

Depreciation and impairment at 31 March 2018 and 30 March 2019

Provided during the year

At 28 March 2020

Net book value at 28 March 2020

Net book value at 30 March 2019

Net book value at 31 March 2018

Fair value at 28 March 2020

Fair value at 30 March 2019

Fair value at 31 March 2018

 Group and 
Company  
Freehold and 
 leasehold 
properties
 £m

 5.5 

0.2 

 5.7

0.9

 –

 0.9

 4.8 

 4.6 

 4.6 

 20.1

 15.4 

 14.4 

The fair value of investment properties has been estimated by the Directors, based on the rental income earned on the properties during the year 
and average yields earned on comparable properties from publicly available information, which is a Level 3 fair value valuation technique. 
An independent valuation of the properties has not been performed.

An independent valuation of the properties has not been performed. The fair value of investment properties has been estimated by the Directors and 
these have been derived using the inputs of the properties’ rental income as per the signed rental agreements and average gross residential and commercial 
yields earned on comparable properties in comparable geographical locations, which is publicly available information obtained from a reputable UK 
property specialist. The inputs used in this fair value calculation are a Level 3 valuation technique.

Investment Property Income
The properties are let on both landlord and tenant repairing leases. Amounts recognised in the profit for the financial year relating to rental income 
from investment properties are as follows: 

Group and Company

Rental income 

Direct operating expenses

2020
 £m

0.5

(0.3)

2019
£m

0.8

(0.1)

All direct operating expenses relate to properties that generate rental income.

13.  Impairment 
During the year, impairment losses of £18.9 million (2019: £3.0 million) and impairment reversals of £nil (2019: £1.8 million) were recognised within 
separately disclosed items:

Group

Impairment losses net of reversals 

Intangible assets 

Property, plant and equipment 

Right-of-use assets

2020
 £m

3.7

8.6

6.6

18.9

2019
 £m

–

1.2

–

1.2

123

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

13.  Impairment continued
In addition to the impairments recognised on property, plant and equipment and right-of-use assets the Company also recognised impairment losses 
of £4.0 million on the investment held in The Stable Pizza & Cider Limited due to continued poor trading.

Company

Impairment losses net of reversals 

Property, plant and equipment 

Right-of-use assets

Investment in The Stable Pizza & Cider Limited

2020
 £m

7.4

4.1

4.0

15.5

2019
 £m

(0.9)

–

–

(0.9)

Property, Plant and Equipment and Right-of-use Assets
The Group considers each trading outlet to be a cash-generating unit (“CGU”) and each CGU is reviewed annually for indicators of impairment. 
In assessing whether an asset has been impaired, the carrying amount of the CGU is compared to its recoverable amount. The recoverable amount 
is the higher of its fair value less costs to sell (“FVLCS”) and its value in use. In the absence of any information about the fair value of a CGU, the 
recoverable amount is deemed to be its value in use.

For the purposes of estimating the value in use of CGUs, management has used a discounted cash flow approach. The calculations use cash flow 
projections based on business plans covering a five-year period.

The 2020/21 forecast has been adjusted in light of the current circumstances surrounding coronavirus. It is assumed that the full estate will remain closed 
for four months until the end of July 2020. After this point revenue will only return at 60% of the original amount budgeted for 2020/21 due to the 
restrictions that social distancing will require. For 2021/22, it is assumed that trading will not return fully to pre-coronavirus conditions and 90% of 
2020/21’s original budget has been used. It is assumed trading will return to pre coronavirus conditions in 2022/23 and the 2020/21 budget has been used.

Other key assumptions used by management in the value in use calculations were:

 – The discount rate is based on the Group’s WACC which is used across all CGUs due to their similar characteristics. The pre-tax discount rate is 6.2%
 – Long term growth rate of 2% was used for cash flows subsequent to the 2021/22 budget 

The calculation of value in use is most sensitive to the assumptions in respect of achievement of budgeted cash flows, growth rate and discount rate. 
The calculation of value in use is also dependent on the following assumptions: sales volume; gross margin in managed premises; barrelage and rent 
projections in tenanted premises and wage cost in managed premises. Gross margins are based on historical performance levels. The key assumptions 
above have their assigned values based on management knowledge and historical information. 

Where the value in use is higher than the carrying amount of the CGU, no further assessment is required. For CGUs where the value in use is lower than 
the carrying value (and at risk of impairment), a valuation of the property is performed to determine FVLCS. The property valuations are performed by 
the Group’s inhouse property expert. The Group has also obtained valuations for a subset of these CGUs from a third party property valuation expert.

Impairments are recognised where the property valuation is also lower than the CGU’s carrying value for those determined to be at risk of 
impairment. This is measured as the difference between the carrying value and the higher of FVLCS and its value in use. Where the property 
valuation exceeds the carrying value, no impairment is required. 

During the 52 weeks ended 28 March 2020, the Group recognised an impairment loss of £8.6 million (2019: £1.2 million) in respect of the write 
down of a number of licensed properties where their asset values exceeded the higher of fair value less costs to sell or their value in use. Post IFRS 
16 also includes impairment of right-of-use assets of £6.6 million in relation to five properties where asset values exceeded the higher of the fair 
value less costs to sell or their value in use (30 March 2019: £nil). The impairment losses were driven principally by changes in the local competitive 
environment in which the pubs are situated as well as the significant impact coronavirus will have on these pubs.

Sensitivity to Changes in Assumptions
The value in use calculations are sensitive to the assumptions used. The Directors consider a movement of 1% in the discount rate and 0.5% in the 
growth rate to be reasonable with reference to current market yield curves and the current economic conditions. The impact is set out as follows:

Impact on impairment of assets at risk – increase/(decrease)

Increase discount rate by 1%

Decrease discount rate by 1%

Increase growth rate by 0.5%

Decrease growth rate by 0.5%

124

2020
 £m

9.9

(15.9)

(6.3)

5.0

2019
 £m

 4.3 

(2.4) 

(1.2) 

 1.6 

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. The increase in discount rate and decrease in growth rate would lead to the CGUs represented by the value above being subject to further review by 
the Group. The CGUs represented by the ‘impact on impairment of assets at risk’ would have their FVLCS determined in order to conclude on 
whether an impairment is required.

A general decrease in property values across the portfolio would have a similar effect to that set out above i.e. any reduction in property values 
would lead to assets being at risk of impairment. The carrying value of these CGUs would then be compared to their value in use to conclude 
on whether an impairment is required. In the current year, a decrease of 5% in property values would have led to an additional impairment of 
£1.3 million for the CGUs determined to be at risk of impairment following the comparison of their carrying values to their value in use. 

Goodwill 
Goodwill acquired through business combinations has been allocated for impairment testing on an estate and divisional cash-generating unit level. 
This represents the lowest level within the Group at which goodwill is monitored for internal management purposes. An analysis of goodwill by 
operating segment is included within note 10. Recoverable amount is based on a calculation of value in use based upon the revised 2020/21 budget 
to incorporate the impact of coronavirus. Cash flows beyond the budget period are extrapolated in perpetuity on the assumption that the growth 
rate does not exceed the average long-term growth rate for the relevant markets. The same assumptions to calculate the value in use are used for 
goodwill as those for property, plant and equipment.

During the 52 weeks ended 28 March 2020, the Group recognised an impairment loss of £3.7 million in relation to previously acquired goodwill 
recognised on acquisition of The Stable Pizza & Cider Limited. The impairment loss was principally driven by poor performance during the year 
and the sale of the Company post year end, refer to note 34.   

Sensitivity to Changes in Assumptions 
Management have considered reasonable changes in key assumptions used in their calculations of value in use. They have concluded that such 
changes would not result in an impairment to any additional cash-generating units at 28 March 2020.  

Investment property 
The Group considers each trading outlet to be a cash-generating unit (“CGU”) and each CGU is reviewed annually for indicators of impairment. 
During the 52 weeks ended 28 March 2020, the Group did not impair any investment properties (2019: £nil). Refer to note 12.

14.  Other Financial Assets & Liabilities

Group and Company

Interest rate cap

Total financial assets within current assets 

Interest rate swaps

Total financial liabilities within non-current liabilities

Details of the interest rate swaps and caps are provided in note 28c (i). 

15.  Other Non-Current Assets

Group and Company

Loans to customers due after one year

16.  Investments in Subsidiaries

Company

At 30 March 2019

Additions

Return of capital

Disposals

Impairments

At 28 March 2020

Group 
2020 
£m

 –

 –

(1.1)

(1.1)

Group 
2019 
£m

 0.1 

 0.1 

(1.4) 

(1.4) 

Company 
2020
£m

Company 
2019
 £m

 –

 –

(1.1)

(1.1)

 0.1 

 0.1 

(1.4) 

(1.4) 

2020
 £m

0.1

2019
 £m

 0.3 

 Cost 
£m

 Provision 
£m

 122.5 

30.4

 (13.3)

 (13.0)

 –

 126.6 

(0.2) 

 – 

 –

 –

 (4.0) 

(4.2) 

Net book 
value 
 £m

122.3

30.4

(13.3)

 (13.0)

(4.0) 

 122.4

125

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C.  
Notes to the Financial Statements 
Continued

16.  Investments in Subsidiaries continued
During the year, the Group purchased 100% of the shares in RSH 200 Limited for £30.4 million. RSH 200 Limited owns 100% of the shares 
of Cotswold Inns & Hotels Limited additions, see note 19. In February 2020, the trade and assets were hived up to Fuller, Smith & Turner P.L.C. 
The reduction of £13.3 million to the investment additions represents the net effect of a return of capital investment in the form of the underlying 
net assets of the Cotswold Inns & Hotels. 

The investment held in The Stable Pizza & Cider Limited was impaired by £4.0 million as a result of poor performance. Subsequent to the year end, 
The Stable Pizza and Cider Limited and its subsidiary The Stable Bar & Restaurants Limited was sold.

Principal subsidiary undertakings

Holding

Proportion held

Nature of business

Griffin Catering Services Limited

£1 ordinary shares

100% (indirect)

Managed houses service company

The Stable Pizza & Cider Limited

£0.01 ordinary shares

£3.50 ‘B’ ordinary shares

100%

100%

Holding company

The Stable Bar & Restaurants Limited

£1 ordinary shares

100% (indirect)

Restaurant ownership and management

George Gale & Company Limited

£1 ordinary shares

FST Trustees Limited

25p ‘A’ ordinary shares

£10 preference shares

£1 ordinary shares

Fuller Smith & Turner Estates Limited

£1 ordinary shares

Ringwoods Limited

Griffin Inns Limited

Jacomb Guinness Limited

45 Woodfield Limited

Grand Canal Trading Limited

B&D Country Inns I Limited

B&D Country Inns II Limited

B&D (Cookham) Limited

B&D (Farnham) Limited

B&D (Kingsclere) Limited

B&D (Odiham) Limited

B&D (Reading) Limited

B&D (Win) Limited

RSH 200 Limited 

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

100%

100%

100%

100%

100%

100%

100%

100%

Non-trading subsidiary

Non-trading subsidiary

Non-trading subsidiary

Non-trading subsidiary

Non-trading subsidiary

Non-trading subsidiary

100% (indirect)

Non-trading subsidiary

100% (indirect)

Non-trading subsidiary

100%

100%

Holding company

Holding company

100% (indirect)

Restaurant ownership and management

100% (indirect)

Restaurant ownership and management

100% (indirect)

Restaurant ownership and management

100% (indirect)

Restaurant ownership and management

100% (indirect)

Restaurant ownership and management

100% (indirect)

Restaurant ownership and management

100%

Holding company

Cotswold Inns and Hotels Limited

£1 ordinary shares

100% (indirect)

Hotel and restaurant ownership

The above companies are registered and operate in England and Wales. The registered office of all subsidiary companies is the same as Fuller, Smith 
& Turner P.L.C. at Pier House, 86-93 Strand-on-the-Green, London, England, W4 3NN.

17.  Non-controlling Interest
Set out below are the movements in the non-controlling interest for The Stable Pizza & Cider Limited and Nectar Imports Limited. 

At 31 March 2018

Share of profit

Adjustments arising from change in non-controlling interest

At 30 March 2019 and 28 March 2020

£m

(3.9) 

 0.2 

 3.7 

 – 

In the prior period, the adjustments arising from change in non-controlling interest relates to the settlement of The Stable Pizza & Cider Limited 
and Nectar Imports Limited put and call options, originally recognised in non-controlling interest.

126

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. 18.  Leases
This note provides information for leases where the Group is a lessee. For leases where the Group is a lessor, see note 31.

a) Amounts Recognised in the Balance Sheet

Group and Company

Right-of-use assets

Properties

Equipment

Vehicles 

Lease liabilities 

Current 

Non-current 

Group 
2020
 £m

Group1
31 March
2019 
£m

Company 
2020 
£m

Company1
31 March
2019 
£m

105.1

101.0

0.8

1.1

1.2

0.7

107.0

102.9

8.9

104.0

112.9

7.7

92.7

100.4

94.7

0.8

1.1

96.6

7.9

91.7

99.6

89.5

1.2

0.7

91.4

7.1

81.5

88.6

1 

In the previous year, the Group accounted for operating leases under IAS 17, Leases. For adjustments recognised on adoption of IFRS 16 at 31 March 2019, refer to note 33.

Set out below are the carrying amounts of right-of-use assets recognised and the movements during the period:

Group

Net carrying value as at 31 March 2019

Additions
Lease amendments2

Business combinations 

Depreciation 

Impairment

Net carrying value as at 28 March 2020

Company

Net carrying value as at 31 March 2019

Additions
Lease amendments2

Depreciation 

Impairment

Net carrying value as at 31 March 2020

Property
 £m

101.0

2.8

14.7

3.0

(9.8)

(6.6)

105.1

Vehicles 
£m

Equipment
£m

0.7

–

0.6

–

1.2

0.2

–

–

(0.2)

(0.6)

–

1.1

–

0.8

Property
 £m

Vehicles 
£m

Equipment
£m

89.5

2.8

15.5

(9.0)

(4.1)

94.7

0.7

–

0.6

1.2

0.2

–

(0.2)

(0.6)

–

1.1

–

0.8

Total
£m

102.9

3.0

15.3

3.0

(10.6)

(6.6)

107.0

Total
£m

91.4

3.0

16.1

(9.8)

(4.1)

96.6

2  Lease amendments include lease terminations, modifications, reassessments and extensions to existing lease agreements.

As at 28 March 2020, the Group was committed to leases with future cash outflows totalling £3.3 million which had not yet commenced 
and as such are not accounted for as a liability. A liability and corresponding right-of-use asset will be recognised for these leases at the lease 
commencement date.

A maturity analysis of gross lease liability payments is included within note 28. 

127

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

18.  Leases continued
b) Amounts Recognised in the Income Statement 

Group

Depreciation charge of right-of-use assets 

Properties

Equipment

Vehicles 

Interest expense (included in finance cost) 

Expense relating to short-term leases (included in operating costs) 

Expense relating to leases of low value assets that are not shown above as short-term leases (included in operating costs)

Expense relating to variable lease payments not included in lease liabilities (included in operating costs)

Impairment of right-of-use assets

Income from sub-leasing right-of-use assets 

52 weeks
 ended
 28 March 
2020
 £m

9.8

0.6

0.2

10.6

2.7

0.2

0.6

2.0

6.6

(0.5)

11.6

The Group’s total cash outflow in relation to leases is included within note 24.

c) The Group’s Leasing Activities and How These are Accounted for
The Group leases various properties, equipment and vehicles. Rental contracts are typically made for fixed periods and may have extension 
options as described below. Lease terms are negotiated on an individual basis and contain a wide range of different terms and conditions. The lease 
agreements do not impose any covenants other than the security interests in the leased assets that are held by the lessor. Leased assets may not 
be used as security for borrowing purposes.

Until the 2019 financial year, leases of property, plant and equipment were classified as either finance or operating leases. Payments made under 
operating leases (net of any incentives received from the lessor) were charged to profit or loss on a straight-line basis over the period of the lease. 
From 31 March 2019, leases are recognised as a right-of-use asset and a corresponding liability at the date at which the leased asset is available for 
use by the Group. Each lease payment is allocated between the liability and finance cost. The finance cost is charged to profit or loss over the lease 
period so as to produce a constant periodic rate of interest on the remaining balance of the liability for each period. The right-of-use asset is 
depreciated over the shorter of the asset’s useful life and the lease term on a straight-line basis.

Assets and liabilities arising from a lease are initially measured on a present value basis. Lease liabilities include the net present value of fixed 
payments (including in-substance fixed payments), less any lease incentives receivable. 

The lease payments are discounted the lessee’s incremental borrowing rate, being the rate that the lessee would have to pay to borrow the funds 
necessary to obtain an asset of similar value in a similar economic environment with similar terms and conditions. 

Right-of-use assets are measured at cost comprising the following:

 – The amount of the initial measurement of lease liability
 – Any lease payments made at or before the commencement date, less any lease incentives received 
 – Any initial direct costs
 – Any previously recognised onerous lease provisions.

Payments associated with short-term leases and leases of low-value assets are recognised on a straight-line basis as an expense in profit or loss. 
Short-term leases are leases with a lease term of 12 months or less. Low-value assets comprise vehicle leases and peppercorn leases. 

Variable lease payments
Some property leases contain variable payment terms that are linked to sales generated from a pub. Variable payment terms are used for a variety 
of reasons, including minimising the fixed costs base for newly established pubs. Variable lease payments that depend on sales are recognised in 
profit or loss in the period in which the condition that triggers those payments occurs.

128

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. 19.  Business Combinations
During the 52 weeks ended 28 March 2020, the Company acquired 100% of the shares of Cotswold Inns & Hotels, a business incorporated in the 
UK and consisting of seven premium hotels and two bars. A further pub was bought and treated as a business combination as it was operating as a 
business at the point the Company acquired it. Both these transactions have been accounted for by the purchase method of accounting.

2020

2019

Cotswold 
Inns & Hotels

Pubs and 
Restaurant

Bel & The 
Dragon

Pubs and 
Restaurant

Number of pubs/hotels/restaurants purchased

9

1

Fair value

Property, plant and equipment

Right-of-use asset

Current assets

Lease liabilities

Current liabilities

Deferred tax

Borrowings

Cash and cash equivalents

Net assets acquired

Goodwill

Consideration

Cash consideration paid

Cash deposit paid in prior year

Total consideration

Net outflow of cash

Cash consideration paid

Cash and cash equivalents acquired

Net cash outflow from investing activities

Repayment of third party loans on acquisition

Repayment of liability arising on acquisition

Net cash outflow from financing activities

Net cash outflow in respect of purchase of businesses

£m

40.6

3.0

1.2

(3.0)

(3.7)

(3.2)

 (8.4)

1.3

27.8

2.6

30.4

 30.4 

 – 

 30.4 

30.4 

(1.3) 

29.1

8.4

 – 

8.4 

37.5

£m

 3.7 

 –

 – 

 –

 – 

 – 

 – 

 – 

3.7

 – 

3.7

3.7

 – 

 3.7 

 3.7 

 – 

3.7

 – 

 – 

 – 

 3.7 

6

£m

 20.6 

 –

 0.8 

 –

(2.4) 

(2.0) 

(6.0) 

 0.3 

11.3

 1.8 

 13.1 

 13.1 

 – 

 13.1 

 13.1 

(0.3) 

12.8

 6.0 

 0.1 

6.1 

 18.9 

4

£m

3.5 

 –

 – 

 –

 – 

 – 

 – 

 – 

3.5

 – 

 3.5 

 3.3 

 0.2 

 3.5 

 3.3 

 – 

3.3

 – 

 – 

 – 

 3.3 

Costs associated with the acquisitions have been charged to separately disclosed items within operating costs in the Income Statement for the 
52 weeks ended 28 March 2020. These comprise primarily stamp duty land tax, legal and other property fees (see note 5).

From the date of acquisition, Cotswold Inns & Hotels contributed £5.2 million of revenue and £0.5 million loss to profit before tax from 
continuing operations of the Group. The impact of coronavirus was an estimated loss of £0.3 million. If the combination had taken place at the 
start of the financial year, Cotswold Inns and Hotels would be expected to contribute £17.0 million of revenue and £2.3 million of profit before tax.

The consideration paid is the enterprise value of £40 million less any working capital adjustments.

129

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

20.  Inventories

Group and Company

Stock at retail outlets

Group 
2020
 £m

4.0 

Group 
2019 
£m

 5.0 

Company 
2020
 £m

Company 
2019 
£m

3.5

 4.5

Amounts recognised in profit or loss
Inventories recognised as an expense during the year ended 28 March 2020 amounted to £66.4 million (2019: £65.9 million). These were 
included in operating costs. 

Inventories were written down by a total amount of £0.4 million at the year end largely due to the temporary closure of the pubs because of the 
coronavirus pandemic.

21.  Trade and Other Receivables

Group

Trade receivables

Other receivables

Prepayments and accrued income

Company

Trade receivables

Amounts due from subsidiary undertakings

Other receivables

Prepayments and accrued income

Post IFRS 16 
2020
 £m

Pre IFRS 16 
2020 
£m

2.4

7.2

3.0

12.6

2.4

4.3

3.0

9.7

Post IFRS 16 
2020 
£m

Pre IFRS 16 
2020
 £m

2.4

7.5

6.7

2.8

19.4

2.4

7.5

4.0

2.8

16.7

 2019 
£m

 4.6 

 0.7 

 3.0 

 8.3 

2019
 £m

 4.5 

 30.2 

 0.2 

 3.0 

 37.9 

Company amounts owed from subsidiary undertakings of £7.5 million (2019: £30.2 million) have no fixed repayment date. Interest is payable 
on the balance at the higher of either the Bank of England base rate plus 3% or 8%. Company amounts owed from subsidiary undertakings 
are unsecured. Amounts due from the Stable Pizza & Cider Limited have been impaired as subsequent to year end this loan was waived. 
The impairment was for a total of £24.7 million. 

As at 28 March 2020, the Group has accrued £0.9 million, shown in other receivables, in relation to the Coronavirus Job Retention Scheme (“CJRS”). 

The trade receivables balance above is shown net of the loss allowance. The Group and Company provides against trade receivables based on an 
expected credit loss model, calculated from the probability of default for the remaining life of the asset. The expected credit losses relating to 
amounts due from subsidiary undertakings are, in the view of the Directors, not material.

In measuring the expected credit losses, the trade receivables have been assessed on a collective basis as they possess shared credit risk 
characteristics. They have been grouped based on the days past due and also accordingly to the geographical location of customers which is the 
same for all.

The expected loss rates are based on the payment profile for sales over the past 24 months before the balance sheet date. The historical rates are 
adjusted to reflect current and forward looking macroeconomic factors effecting the customers ability to settle the amount outstanding, the most 
significant factor being the coronavirus pandemic.

130

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. The movements on the loss allowance during the year are summarised below:

Group and Company

Opening balance

Transferred to asset held for sale 

Increase in loss allowance recognised in profit and loss

Closing balance

2020
 £m

 0.4 

 – 

 0.5 

 0.9 

2019
 £m

 1.4 

(1.0) 

 – 

 0.4 

The loss allowance for trade receivables is recorded in the accounts separately from the gross receivable. The contractual ageing of the trade 
receivables balance is as follows:

Group and Company

Current

Overdue up to 30 days

Overdue between 30 and 60 days

Overdue more than 60 days

Trade receivables before loss allowance

Loss allowance

Trade receivables net of loss allowance 

Group 
2020
 £m

0.9

1.2

0.1

1.1

3.3

(0.9)

2.4

Group 
2019 
£m

Company 
2020 
£m

Company 
2019 
£m

2.4

1.2

0.5

 0.9 

 5.0 

(0.4) 

 4.6 

0.9

1.2

0.1

1.1

3.3

(0.9)

 2.4 

2.3

1.2

0.5

0.9

 4.9 

(0.4) 

 4.5 

Included in other receivables are loans to customers of £0.1 million (2019: £0.2 million) due within one year and £0.1 million (2019: £0.4 million) 
due in more than one year, net of a provision of £0.1 million (2019: £0.2 million).

22.  Assets Classified as Held for Sale and Discontinued Operations
On 27 April 2019, the Group sold its entire beer business to Asahi Europe Ltd (“AEL”), a wholly owned subsidiary of Asahi Group Holdings Ltd 
(“Asahi”), for an enterprise value of £250.0 million on a debt free basis including any cash left in the business.

The business sold comprised the entirety of Fuller’s beer, cider and soft drinks brewing and production, wine wholesaling, as well as the distribution 
thereof, and also includes the Griffin Brewery, Cornish Orchards, Dark Star Brewing and Nectar Imports (referred to as the “Fuller’s Beer Business”). 
Accordingly those divisions have been reported as discontinued operations in the Annual Report for the 52 weeks ended 28 March 2020. 

131

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

22.  Assets Classified as Held for Sale and Discontinued Operations continued
a)  Financial Performance and Cash Flow 
The financial performance and cash flow information presented reflects the operations for the one month ended 27 April 2019.

Revenue

Segment revenue

Inter-segment sales

Revenue from third parties

Segment result

Operating separately disclosed items

Operating profit 

Net finance costs

Profit from operating activities – discontinued operations

Net gain/(loss) on sale of discontinued operation 

Income tax on gain on sale of discontinued operation

Profit before tax – discontinued operations

Taxation

Analysed as: 

Underlying trading 

Separately disclosed items

Profit from discontinued operations

Attributable to:

Equity shareholders of the Parent Company

Non-controlling interest

Net cash inflow from operating activities

Net cash inflow/(outflow) from investing activities

Net increase/(decrease) in cash generated by the Fuller’s Beer Business

Other segment information

Additions to property, plant & equipment

Business combinations

Depreciation and amortisation

Earnings per share – discontinued operations

40p ‘A’ and ‘C’ ordinary share 

Basic earnings per share

Diluted earnings per share

Adjusted earnings per share

Diluted adjusted earning per share

4p ‘B’ ordinary share 

Basic earnings per share

Diluted earnings per share

Adjusted earnings per share

Diluted adjusted earning per share

132

52 weeks 
ended 
28 March 
2020
 £m

52 weeks 
ended 
30 March 
2019
 £m

13.1

(4.1)

9.0

0.6

 – 

0.6

 – 

0.6

 162.4 

 – 

 163.0 

 (0.1)

 (0.1)

 – 

 162.9 

 162.9 

 – 

0.6

225.4

226.0

 – 

 – 

 – 

295.52

294.83

0.91

0.90

29.55

29.48

0.09

0.09

161.4

 (55.0)

106.4

10.1

 (1.6)

8.5

–

8.5

(5.4) 

 – 

 3.1 

 (1.4)

 (2.0)

 0.6 

 1.7 

 1.5 

 0.2 

 0.3 

 (4.2)

 (3.9)

4.2

 2.0 

3.6

 2.73 

 2.71 

 14.37 

 14.27 

 0.27 

 0.27 

 1.44 

 1.43 

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. b)  Details of the Sale of the Subsidiary 

Provisional consideration received

Cash

Carrying amount of net assets sold

Goodwill 

Gain on sale before income tax

Transaction costs 

Gain net of transaction costs 

Income tax expense on gain

Gain on sale after income tax

52 weeks 
ended 
28 March 
2020
 £m

230.5

(47.0)

(11.7)

171.8

(9.4)

162.4

 –

162.4

The consideration received is the enterprise value of £250.0 million less working capital adjustments and provision.

c)  Assets and Liabilities of Disposal Group Classified as Held for Sale
The following assets and liabilities were reclassified as held for sale in relation to the discontinued operation as at 30 March 2019:

Non-current assets 

Intangible assets

Property, plant and equipment

Other financial assets

Total non-current assets 

Current assets 

Inventories 

Cash and short-term deposits

Trade and other receivables

Total current assets 

Assets Classified as Held for Sale

Current liabilities 

Trade and other payables

Total current liabilities 

Other non-current payables 

Deferred tax liabilities 

Non-current liabilities 

Liabilities Classified as Held for Sale

Net assets – statutory

d)  Movement in Total Assets Held for Sale

Assets held for sale at the start of the year

Assets transferred from property plant and equipment

Assets transferred from other receivables

Disposal of Fuller’s Beer Business

Assets held for sale at the end of the year

The Fuller’s 
Beer 
Business
Group 
£m

The Fuller’s 
Beer 
Business
Company 
£m

 11.7 

 38.9 

 0.1 

 50.7 

 12.7 

 5.3 

 18.3 

 36.3 

 87.0 

(28.0) 

(28.0) 

(0.2) 

(1.8) 

(2.0) 

(30.0)

 57.0 

 –

 34.7 

 0.2 

 34.9 

 10.6 

 2.3 

 14.8 

 27.7 

 62.6 

(23.2) 

(23.2) 

–

(0.3) 

(0.3) 

(23.5)

 39.1 

Group

Company 

 57.0 

 39.1 

 2.2

0.4

2.2

0.4

(57.0) 

 (39.1) 

 2.6

 2.6 

133

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

23.  Trade and Other Payables
Due within one year:

Group

Trade payables

Other tax and social security

Other payables

Accruals

Contract liabilities

Due within one year:

Company

Trade payables

Amounts due to subsidiary undertakings

Other tax and social security

Other payables

Accruals

Contract liabilities

Post IFRS 16 
2020
 £m

Pre IFRS 16 
2020 
£m

12.6

5.1

6.7

10.9

2.4

37.7

12.6

5.1

6.7

10.7

2.4

37.5

Post IFRS 16 
2020 
£m

Pre IFRS 16 
2020
 £m

11.5

132.2

4.2

5.5

9.4

2.4

11.5

132.2

4.2

5.5

9.2

2.4

 2019 
£m

2.8

 5.0 

 6.4 

13.5

1.9

29.6

2019
 £m

2.1

106.2

4.2

5.2

14.3

1.9

165.2

165.0

133.9

Company amounts due to subsidiary undertakings of £132.2 million (2019: £106.2 million) have no fixed repayment date. Interest is payable on the 
balance at 3% above the Bank of England base rate. Company amounts due to subsidiary undertakings are unsecured.

Contract liabilities relate to deposits received from customers to secure bookings for events and accommodation. Post year end £0.6 million was 
refunded to customers as a result of coronavirus. The remaining balance will unwind and be recognised as revenue in 2020/21.

24.  Cash, Borrowings and Net Debt
Cash and Short-Term Deposits

Cash at bank and in hand

Group 
2020
£m

 20.3 

Group 
2019 
£m

 11.0 

Company 
2020
 £m

Company 
2019
 £m

 19.2 

 9.2 

For the purposes of the Consolidated Cash Flow Statement, cash and cash equivalents comprise cash at bank and in hand, as above. Cash at bank 
earns interest at floating rates. 

Borrowings 

Bank loans

Other loans

Debenture stock

Preference shares

Total borrowings

Analysed as:

Borrowings within current liabilities

Borrowings within non-current liabilities

Group 
2020 
£m

Group 
2019
 £m

Company 
2020
 £m

Company 
2019 
£m

 171.7 

 228.5 

 171.7 

 228.5 

 – 

 25.9 

 1.6 

 0.2 

 25.9 

 1.6 

 – 

 25.9 

 1.6 

 – 

 25.9 

 1.6 

 199.2 

 256.2 

 199.2 

 256.0 

171.7

27.5

 199.2 

 50.0 

 206.2 

 256.2 

171.7

27.5

 199.2

 50.0 

 206.0 

 256.0 

All borrowings at both year ends are denominated in Sterling and where appropriate are stated net of issue costs. Further information on borrowings 
is given in note 28.

134

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Bank Loans
Group and Company
£191.7 million of the Company’s existing main bank facilities were due to expire in August 2021. The remaining £33.3 million is due to expire 
in August 2020. However, as a result of coronavirus and the temporary closure of the entire estate the Group assessed that they have breached 
their covenant testing on 28 March 2020 and therefore the debt became a current liability at this date. Shortly after year end the March covenant 
testing was revised to a more appropriate test based on liquidity and £145.6 million was reclassified to non-current liabilities. 

At the date of signing, £53.0 million (2019: £31.0 million) of the total of £225.0 million (2019: £260.0 million) bank facility was undrawn.

The bank loans at 28 March 2020 are unsecured, and are repayable as shown in the table below. Interest is payable at LIBOR plus a margin, which 
varies dependent on the ratio of net debt to EBITDA. The variable rate interest payments under the loans have been partially swapped for fixed 
interest payments. Details of the swap arrangements are given in note 28.

The bank loans are repayable as follows:

On demand or within one year

Current liabilities

In the first to second years inclusive

In the third to fifth year inclusive

Less: bank loan arrangement fees

Non-current liabilities

Debenture Stock
Debenture stock repayable after five years:

Group and Company

10.70% 1st Mortgage Debenture Stock 2023

6.875% Debenture Stock 2028 (1st floating charge)

Less: discount on issue

Non-current liabilities

2020
 £m

171.7

171.7

–

–

–

–

2019 
£m

 50.0 

 50.0 

 179.0 

 – 

(0.5) 

 178.5 

2020 
£m

6.0 

20.0 

 (0.1) 

25.9 

2019
 £m

 6.0 

 20.0 

(0.1) 

 25.9 

Preference Shares
The Company’s preference shares are classified as debt. The shares are not redeemable and are included in borrowings within non-current liabilities. 
See note 26 for further details of the preference shares. 

135

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

24.  Cash, Borrowings and Net Debt continued
Analysis of Net Debt

Group

Cash and cash equivalents:

Cash and short-term deposits

Financial liabilities 

Lease liabilities

Debt:
Bank loans2

Other loans

Debenture stock

Preference shares

Total borrowings

Net debt

Group

Cash and cash equivalents:

Cash and short-term deposits

Debt:
Bank loans2

Other loans

Debenture stock

Preference shares

Total borrowings

Net debt

Post IFRS 16

At 
30 March 
2019 
£m

Transition to 
IFRS 16 
£m

Cash flows 
£m

Non cash1 
£m

At 
28 March 
2020
 £m

11.0 

11.0 

 –

 –

 – 

 – 

(100.4)

(100.4)

(228.5)

(0.2)

(25.9)

(1.6)

(256.2)

 –

 –

 –

 –

 –

(245.2)

(100.4)

9.3 

 9.3

11.2

11.2

57.0 

– 

– 

 – 

 57.0 

 77.5 

 – 

 – 

20.3

20.3 

(23.7)

(23.7)

(112.9) 

(112.9) 

(0.2)

0.2

– 

 – 

– 

(171.7)

 – 

(25.9)

(1.6)

(199.2)

(23.7) 

(291.8)

Pre IFRS 16

At 
30 March 
2019 
£m

Cash flows 
£m

Non cash1 
£m

At 
28 March 
2020 
£m

11.0 

11.0 

9.3 

 9.3 

– 

 – 

20.3 

20.3

(228.5)

57.0 

(0.2)

(25.9)

(1.6)

(256.2)

(245.2)

–

– 

– 

 57.0 

 66.3 

(0.2)

0.2 

– 

– 

– 

– 

(171.7)

 – 

(25.9)

(1.6)

(199.2)

(178.9)

1  Non-cash movements relate to the amortisation of arrangement fees, arrangement fees accrued, movements in lease liabilities and corporate disposals.
2  Bank loans net of arrangement fees.

136

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Group

Cash and cash equivalents:

Cash and short-term deposits

Debt:
Bank loans2

Other loans

Debenture stock

Preference shares

Total borrowings

Net debt

At 
31 March 
2018 
£m

Cash flows 
£m

Non-cash1 
£m

At 
30 March
2019 
£m

11.7

11.7

(0.7)

(0.7)

 – 

 – 

 11.0 

 11.0 

(185.9)

(42.3)

(0.3)

(228.5)

(0.2)

(25.9)

(1.6)

(213.6)

(201.9)

 – 

 – 

 – 

 – 

 – 

 – 

(0.2)

(25.9)

(1.6)

(42.3)

(43.0)

(0.3)

(0.3)

 (256.2)

 (245.2)

1  Non-cash movements relate to the amortisation of arrangement fees.
2  Bank loans net of arrangement fees.

The Company net debt is as above excluding Other Loans of £nil (2019: £0.2 million), cash of £1.1 million (2019: £1.8 million) and lease liabilities 
of £13.3 million (2019: £nil) which are held by subsidiary companies. Company net debt as at 28 March 2020 was £279.6 million post IFRS 16, 
£180.0 million pre IFRS 16 (2019: £246.8 million).

25.  Pensions
a)  Retirement Benefit Plans – Group and Company
The Group operates one closed funded defined benefit pension scheme, the Fuller, Smith & Turner Pension Plan (the “Scheme”). The plan is 
defined benefit in nature, with assets held in separate professionally managed, trustee-administered funds. The Scheme is HM Revenue & Customs 
registered pension plan and subject to standard United Kingdom pension and tax law. On 1 January 2015 the plan was closed to new entrants.

The Group also operates three defined contribution stakeholder pension plans for its employees. The Fuller’s Stakeholder Pension Plan was set 
up for new employees of the Parent Company after the closure of the Fuller, Smith & Turner Pension Plan to new entrants on 1 August 2005. 
The Griffin Stakeholder Pension Plan operates for those employees of a Group subsidiary. The Gales 2001 scheme was set up following the 
closure of the Gales defined benefit scheme in 2001.

The Group offers workplace pensions to all employees who are not members of the three defined contribution stakeholder pension plans. 
The Group offers these pensions through the National Employment Savings Trust (“NEST”).

The Group also pays benefits, which are unfunded, to a number of former employees. The Directors consider these benefits to be defined benefit 
in nature and the full defined benefit liability is recognised on the Balance Sheet.

Group and Company

Total amounts charged in respect of pensions in the year

Charged to Income Statement:

Defined benefit scheme – net finance charge – separately disclosed items

Guaranteed minimum pension (“GMP”) equalisation charge – separately disclosed items

Defined contribution schemes and NEST – total operating charge

(Credit)/Charge to equity:

Defined benefit schemes – net actuarial (gains)/losses

Total pension (credit)/charge

52 weeks 
ended 
28 March 
2020
 £m

52 weeks 
ended 
30 March 
2019 
£m

 0.6

 – 

 2.1 

 2.7

 (5.9) 

 (3.2) 

 0.8 

 0.3 

 1.6 

 2.7 

 5.0

 7.7 

137

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

25.  Pensions continued
b)  Defined Contribution Stakeholder Pension Plans – Group and Company
The total cost charged to income in respect of the defined contribution stakeholder schemes is shown in the total operating charge above. 

c)  Defined Benefit Plans – Group and Company
The Scheme provides pensions and lump sums to members on retirement and to their dependants on death.

Trustees are appointed by both the Company and the Scheme’s membership and act in the interest of the Scheme and all relevant stakeholders, 
including the members and the Company. The Trustees are also responsible for the investment of the Scheme’s assets. 

The Company pays the costs as determined by regular actuarial valuations. The Trustees are required to use prudent assumptions to value the 
liabilities and costs of the Scheme whereas the accounting assumptions must be best estimates.

Responsibility for making good any deficit on the Scheme lies with the Company and this introduces a number of risks for the Company. The major 
risks are: 

 – interest and investment risk – The value of the Scheme’s assets are subject to volatility in equity prices. The Scheme has diversified its 

investments to reduce the impact of volatility and variable interest return rates

 – inflation risk – The defined benefit obligation is linked to inflation so higher rates would result in a higher defined benefit obligation 
 – longevity risk – An increase over the assumptions applied will increase the defined benefit obligation.

The Company and Trustees are aware of these risks and manage them through appropriate investment and funding strategies. The Trustees manage 
governance and operational risks through a number of internal control policies. 

The Scheme is subject to regular actuarial valuations, which are usually carried out every three years. Following the conclusion of the 2016 triennial 
valuation, the Company agreed to increase the deficit funding payment from 1 January 2017 to £2 million per annum from £1.3 million per annum. 
The 2019 triennial valuation is still ongoing.

The figures in the following disclosures were measured using the projected unit credit method.

The Scheme has not invested in any of the Group’s own financial instruments or in properties or other assets in use by the Group.

Key assumptions
The key assumptions used in the 2020 valuation of the Scheme are set out below:

Mortality assumptions

Current pensioners (at 65) – males

Current pensioners (at 65) – females

Future pensioners (at 65) – males

Future pensioners (at 65) – females

2020 
Years

22.1

24.3

23.4

25.8

2019 
Years

22.0

23.9

23.4

25.5

The Plan is now closed to future accrual. The average age of the members who were active at closure is 55 for males and 51 for females. The average 
age of all non-pensioners is 55.

Key financial assumptions used in the valuation of the Scheme

Rate of increase in pensions in payment

Discount rate

Inflation assumption – RPI

Inflation assumption – CPI

2020

2.85%

2.40%

2.85%

1.95%

2019

3.30%

2.40%

3.35%

2.35%

138

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. The present value of the Scheme liabilities is sensitive to the assumptions used, as follows:

Impact on Scheme liabilities – increase/(decrease)1

Increase discount rate by 0.1%
Increase inflation assumption by 0.1%2

Increase life expectancies by 1 year

2020
 £m

(2.1) 

 1.8 

 5.7 

2019 
£m

(2.6) 

 2.0 

 7.4 

1  The sensitivity analyses are based on a change in an assumption whilst holding all of the other assumptions constant. In practice this is unlikely to occur and changes in some 

of the assumptions may be correlated. When calculating the sensitivity to change, the same actuarial method has been applied as when calculating the pension liability within 
the Balance Sheet. Due to the Scheme closing to future accrual on 1 January 2015, there are no longer any active members in the Scheme. As the members who were 
active at closure did not maintain a salary link on their past service benefits, the future salary increase assumptions no longer have an impact on the Scheme’s liabilities.

2   For members who were active at closure, their pensions now increase in deferment in line with CPI inflation.

Assets in the Scheme

Corporate bonds

Gilts

UK equities

Overseas equities

Alternatives

Cash

Annuities

Total market value of assets

Fair value of Scheme assets

Present value of Scheme liabilities

Deficit in the Scheme

28 March 
2020
£m

30 March 
2019
 £m

 26.9 

 24.0 

 17.0 

 20.9 

 30.5 

 0.9 

 3.6 

123.8

2020 
£m

123.8

27.4

–

21.3

22.3

36.5

0.8

3.6

111.9

2019
 £m

111.9

(128.5)

(148.3)

(4.7)

(36.4)

Included within the total present value of Group and Company Scheme liabilities of £128.5 million (2019: £148.3 million) are liabilities of 
£2.1 million (2019: £2.4 million) which are entirely unfunded.

139

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

25.  Pensions continued

Balance at beginning of the year

Included in profit and loss

Current service cost

Net interest cost

Included in Other Comprehensive Income

Actuarial gains/(losses) relating to:

Return on Scheme’s assets (less amounts included in the net interest 
expense)

Experience gains/(losses) arising on Scheme liabilities

Other

Employer special contribution

Employer contribution

Benefits paid

GMP Equalisation

Defined benefit obligation

Fair value of Scheme assets

Net defined deficit

2020
£m

2019
 £m

(148.3)

(142.0)

2020
£m

111.9

2019
 £m

2020
 £m

2019 
£m

109.5

(36.4)

(32.5)

 – 

(3.7)

(3.7)

 – 

(3.6)

(3.6)

–

3.1

3.1

–

2.8

2.8

–

(0.6)

(0.6)

–

(0.8)

(0.8)

 – 

19.1

19.1

 – 

 – 

4.4

–

4.4

 – 

(7.6)

(7.6)

 – 

– 

5.2

(0.3)

4.9

(13.2)

 – 

(13.2)

24.0

2.4

(4.4)

–

22.0

2.6

 – 

2.6

– 

2.2

(5.2)

–

(13.2)

19.1

5.9

24.0

2.4

 – 

–

(3.0)

26.4

2.6

(7.6)

(5.0)

– 

2.2

–

(0.3)

1.9

Balance at end of the year

(128.5)

(148.3)

123.8

111.9

(4.7)

(36.4)

The weighted average duration of the Scheme’s liabilities at the end of the period is 17 years (2019: 18 years).

The total contributions to the Scheme in the next financial year are expected to be £2.0 million for the Group and the Company. These payments 
are to be made as part of a deficit recovery plan in place until March 2021 as agreed between the Trustees and the Group. No further payments are 
made as the Scheme is now closed to future accrual.

Following the sale of the Fuller’s Beer Business to Asahi Europe Ltd, which completed on 27 April 2019, the Group made a special contribution 
of £24 million of net cash proceeds from the sale to the Scheme.

26.  Preference Share Capital
Group and Company

Authorised, issued and fully paid share capital
Number authorised and in issue:

At 1 April 2018, 30 March 2019 and 28 March 2020

Monetary amount:

At 1 April 2018, 30 March 2019 and 28 March 2020

140

First 6% 
cumulative 
preference 
share of  
£1 each 
Number 
000s

Second 8% 
cumulative 
preference 
share of  
£1 each 
Number 
000s

Total 
Number 
000s

 400 

 1,200 

 1,600 

 £m 

 0.4 

 £m 

 1.2 

 £m 

 1.6 

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. The first 6% cumulative preference shares of £1 each are entitled to first payment of a fixed cumulative dividend and on winding up to a return of paid 
capital plus arrears of dividends. The second 8% cumulative preference shares of £1 each are entitled to second payment of a fixed cumulative dividend 
and on winding up a return of capital paid up (plus a premium calculated by reference to an average quoted price on the London Stock Exchange for 
the previous six months) plus arrears of dividends.

Preference shareholders may only vote in limited circumstances: principally on winding up, alteration of class rights or on unpaid preference 
dividends. Preference shares cannot be redeemed by the holders, other than on winding up.

27.  Provisions

Group and Company

Balance at beginning of the year

Arising during the year

Utilised 

Transferred to right-of-use assets

Transferred to accruals

Unwinding of discount

Balance at end of the year

Analysed as:

Due within one year

Due in more than one year

Group and Company

Balance at beginning of the year

Arising during the year

Utilised

Unwinding of discount

Balance at end of the year

Analysed as:

Due within one year

Due in more than one year

Post IFRS 16

Legal claim

Onerous lease 

2020 
£m

 – 

4.2

(0.1)

 – 

 – 

 – 

4.1

2020 
£m

4.1

 –

4.1

2019
 £m

–

–

–

 – 

–

–

–

2019
 £m

–

–

–

2020 
£m

 2.6 

 – 

 – 

(2.4) 

(0.2)

 – 

 –

2020 
£m

 – 

 – 

 – 

Pre IFRS 16

Legal claim

Onerous lease 

2020
 £m

 –

4.2

(0.1)

 –

4.1

2020
 £m

4.1

 –

4.1

2019
 £m

–

–

–

–

–

2019
 £m

–

–

–

2020
 £m

 2.6 

 – 

(0.7) 

 0.1 

 2.0 

2020
 £m

 0.4 

 1.6 

 2.0 

2019
 £m

 0.7 

 2.0 

(0.2) 

 – 

–

 0.1 

 2.6 

2019
 £m

 0.5 

 2.1 

 2.6 

2019
 £m

 0.7 

 2.0 

(0.2) 

 0.1 

 2.6 

2019
 £m

 0.5 

 2.1 

 2.6 

The onerous lease provision is recognised in respect of leasehold properties where the lease contracts are deemed to be onerous. Provision is made 
for the discounted value of the lower of the unavoidable lease costs and the losses expected to be incurred by the Group.

On transition to IFRS 16, the Group has elected to apply a practical expedient which has resulted in a reduction of the right-of-use asset for the 
properties on which an onerous lease provision was previously held. The onerous lease provisions of £2.4 million at 30 March 2019 have been offset 
against the right-of-use asset at the date of initial application while the remaining provision of £0.2 million has been reclassified to accruals (refer to 
note 33). 

Further information has not been disclosed for the legal claim as it is an ongoing dispute. 

141

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

28.  Financial Instruments
Details of the Group’s treasury function are included in the Financial Review’s discussion of financial risks and treasury policies on page 31.

The accounting treatment of the Group’s financial instruments is detailed in note 1. 

a)  Capital Management – Group and Company
As described in note 1, the Group considers its capital to comprise the following:

Group

Ordinary share capital

Share premium

Capital redemption reserve

Hedging reserve

Retained earnings

Preference shares

Company

Ordinary share capital

Share premium

Capital redemption reserve

Hedging reserve

Retained earnings

Preference shares

Post IFRS 16 
2020 
£m

Pre IFRS 16 
2020
 £m

420.8

328.4

1.6

1.6

445.5

452.2

359.9

Post IFRS 16 
2020
 £m

Pre IFRS 16 
2020
 £m

2019
 £m

22.8

4.8

3.1

(0.8)

2019 
£m

22.8

4.8

3.1

(0.8)

22.8

4.2

3.7

(0.9)

22.8

4.2

3.7

(0.9)

374.8

303.3

1.6

1.6

22.8

4.2

3.7

(0.9)

414.1

1.6

22.8

4.2

3.7

(0.9)

370.1

1.6

In managing its capital, the primary objective is to ensure that the Group is able to continue to operate as a going concern and to maximise return 
to shareholders through a combination of capital growth, distributions and the payment of preference dividends to its preference shareholders. 
The Group seeks to maintain a ratio of debt and equity that balances risks and returns at an acceptable level and maintains sufficient funds to meet 
working capital targets and investment requirements, and comply with lending covenants. The Group bought back £0.5 million of shares in the 
52 weeks ended 28 March 2020 (2019: £3.2 million), none of which related to purchases made by or on behalf of employee share ownership trusts 
(2019: £nil). As a minimum, the Board reviews the Group’s dividend policy twice yearly and reviews the treasury position every Board meeting.

401.5

406.2

334.8

142

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. b)  Categories of Financial Assets and Liabilities
The Group’s financial assets and liabilities as recognised at the Balance Sheet date may also be categorised as follows:

Group

Non-current assets

Financial assets at amortised cost:

Loans and other receivables

Total non-current assets

Current assets

Post IFRS 16 
2020
 £m

Pre IFRS 16 
2020
 £m

 0.1 

 0.1 

 0.1 

 0.1 

2019
 £m

 0.3 

 0.3 

Derivative financial instruments used for hedging

 – 

 – 

 0.1 

Financial assets at amortised cost:

Trade and other receivables

Cash and short-term deposits

Total current assets

Total financial assets

Current liabilities

Financial liabilities at amortised cost:

Trade and other payables

Lease liabilities

Loans

Total carried at amortised cost

Total current liabilities

Non-current liabilities

Derivative financial instruments used for hedging

Financial liabilities at amortised cost:

Other payables

Lease liabilities

Loans and debenture stock

Preference shares

Total carried at amortised cost

Total non-current liabilities

Total financial liabilities

 2.4 

 20.3 

 22.7 

 22.8 

30.0

 8.9 

171.7

206.5

206.5

 2.4 

 20.3

 22.7 

 22.8 

30.2

 – 

171.7

197.8

197.8

 4.6 

 11.0 

 15.7 

 16.0 

 18.7 

 – 

50.0

 68.7 

 68.7 

 1.1 

 1.1 

 1.4 

 – 

 104.0 

25.9

 1.6 

131.5

132.6

343.2

 1.6 

 – 

25.9

 1.6 

29.1

30.2

232.1

 2.1 

 –

 204.6 

 1.6 

 208.3 

 209.7 

 278.4 

143

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

28.  Financial Instruments continued

Company

Non-current assets

Financial assets at amortised cost:

Loans and other receivables

Total non-current assets

Current assets

Post IFRS 16 
2020
 £m

Pre IFRS 16 
2020
 £m

 0.1 

 0.1 

 0.1 

 0.1 

2019
 £m

 0.3 

 0.3 

Derivative financial instruments used for hedging

 – 

 – 

 0.1 

Financial assets at amortised cost:

Trade and other receivables 

Cash and short-term deposits

Total current assets

Total financial assets

Current liabilities

Financial liabilities at amortised cost:

 Trade and other payables

 Lease liabilities

 Loans

Total carried at amortised cost

Total current liabilities

Non-current liabilities

Derivative financial instruments used for hedging

Financial liabilities at amortised cost:

Other payables

Lease liabilities

Loans and debenture stock

Preference shares

Total carried at amortised cost

Total non-current liabilities

Total financial liabilities

 9.9

 19.2

29.1

29.2

159.6

 7.9

171.7

339.2

339.2

9.9

19.2

29.1

29.2

34.7

9.2

44.0

44.3

 159.8

 123.1 

 – 

171.7

331.5

331.5

 – 

 50.0 

 173.1 

 173.1 

 1.1 

 1.1 

 1.4 

 – 

 91.7 

25.9

 1.6 

119.2

120.3

 1.6 

 – 

25.9

 1.6 

29.1

30.2

 459.5

 361.7

 2.1 

 –

 204.4 

 1.6 

 208.1 

 209.5 

 382.6 

There is no set-off of financial assets and liabilities as shown above.

c)  Financial Risks – Group and Company
The main risks associated with the Group’s financial assets and liabilities are set out below, as are the Group’s policies for their management. 
Derivative instruments are used to change the economic characteristics of financial instruments in accordance with Group policy.

i.  Interest rate risk
The Group manages its cost of borrowings using a mixture of fixed rates, variable rates and interest rate caps. Fixed rates do not expose the 
Group to cash flow interest rate risk, but do not enjoy a reduction in borrowing costs in markets where rates are falling. Interest rate caps limit 
the maximum rate payable but require payment of a lump sum premium. The fair value risk inherent in fixed rate borrowings means that the Group 
is exposed to unplanned costs if debt is paid off earlier than anticipated. Floating rate borrowings, although not exposed to changes in fair value, 
expose the Group to cash flow risk following rises in interest rates and cost.

The debentures totalling £25.9 million (2019: £25.9 million) are at fixed rates. The bank loans totalling £171.7 million (2019: £228.5 million), net of 
arrangement fees, are at floating rates. At the year end, after taking account of interest rate swaps, 23% (2019: 44%) of the Group’s bank loans and 
34% (2019: 50%) of gross borrowings were at fixed or capped rates.

144

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Interest rate swaps 
The Group has entered into interest rate swap agreements, where the Group pays a fixed rate and receives one month or three month LIBOR, 
in order to hedge the risk of variation in interest cash flows on its borrowings. At the Balance Sheet date £40 million of the Group and Company’s 
borrowings (2019: £60 million) were hedged by interest rate swaps at a blended fixed rate of 2.42% (2019: 1.89%). Of the swaps active at 
28 March 2020, £20 million expire in 2020 and £20 million expire in 2022.

Interest rate caps
The Group has previously entered into interest rate cap agreements in order to hedge the risk of variation in interest cash flows on its borrowings. 
At the Balance Sheet date £nil (2019: £40 million) of the Group and Company’s borrowings were hedged by interest caps.

The interest rate swaps are expected to impact the Income Statement in line with the liquidity risk table shown in section (iv) below. The interest 
rate swap cash flow hedges were assessed as being highly effective. Net unrealised gain of £0.2 million (2019: £0.3 million) has been recorded in 
other comprehensive income.

Sensitivity – Group and Company
The Group borrows in Sterling at market rates. Three month Sterling LIBOR rate during the 52 weeks ended 28 March 2020 ranged between 
0.60% and 0.84%. The Directors consider 1.00% to be a reasonable possible increase in rates and 0.50% to be a reasonable possible decrease 
in rates, with reference to market yield curves and the current economic conditions.

The annualised effect of these changes to interest rates on the floating rate debt at the Balance Sheet date, all other variables being constant, are 
as follows: 

Impact on post-tax profit and net equity – increase/(decrease)

Decrease interest rate by 0.5%

Increase interest rate by 1.0%

1  The Company has substantial interest bearing payables due to subsidiary companies (note 23).

Group

2020
£m

 0.5 

(1.1) 

2019
£m

 0.8 

(1.4) 

Company1

2020
£m

 1.1

(2.1) 

2019
£m

 1.2 

(2.5) 

ii.  Credit risk
The risk of financial loss due to a counterparty’s failure to honour its obligations arises principally in relation to transactions where the Group 
provides goods and services on deferred payment terms, deposits surplus cash and enters into derivative contracts. 

Group policies are aimed at minimising losses and deferred terms are only granted to customers who demonstrate an appropriate payment history 
and satisfy credit worthiness procedures. Individual customers are subject to credit limits to control debt exposure. Credit insurance is taken out 
where appropriate for wholesale customers and goods may also be sold on a cash with order basis. 

Cash deposits with financial institutions for short periods and derivative transactions are only permitted with financial institutions approved by the 
Board. There are no significant concentrations of credit risk within the Group. The maximum credit risk exposure relating to financial assets is 
represented by their carrying value as at the Balance Sheet date.

Trade and other receivables
The Group records impairment losses on its trade receivables separately from gross receivables. Further detail is included in note 21.

iii.  Liquidity risk
The Group minimises liquidity risk by managing cash generation, applying trade receivables collection targets, monitoring daily cash receipts and 
payments and setting rolling cash forecasts. Investments have cash payback periods applied as part of a tightly controlled investment appraisal 
process. The Group’s rating with credit agencies is excellent.

The Group has a mixture of long and short-term borrowings and overdraft facilities, 11% (2019: 8%) of the Group’s borrowings are repayable after 
more than five years, 76% (2019: 72%) within the first to fifth years and 13% (2019: 20%) within one year.

145

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

28.  Financial Instruments continued
The tables below summarise the maturity profile of the Group’s financial liabilities at 28 March 2020 based on undiscounted contractual cash flows, 
including interest payable. Floating rate interest is estimated using the prevailing interest rate at the Balance Sheet date.

Group at 28 March 2020

Interest bearing loans and borrowings1
Preference shares2

Trade and other payables

Lease Liabilities

Post IFRS 16

On 
demand 
£m

Less than
 3 months
 £m

 – 

 – 

 12.6 

 –

 1.2 

 –

 13.3

3.0

3 to 12 
months
£m

 29.9 

 0.1 

4.1

9.1

1 to 5 
years 
£m

More than 
5 years 
£m

Total 
£m

 160.1 

 24.3 

 215.5 

 0.5 

–

41.7

 3.4 

 – 

94.7

 4.0 

30.0

148.5

1  Bank loans are included after taking account of the following cash flows in relation to the interest rate swap held in respect of these borrowings: 

Interest rate swaps

 – 

 0.2 

 0.3 

 0.4 

 – 

 0.9 

Group at 28 March 2020

Interest bearing loans and borrowings1
Preference shares2

Trade and other payables

Pre IFRS 16

On
 demand 
£m

Less than
 3 months 
£m

 – 

 – 

 12.6

 1.2 

–

 13.1 

3 to 12 
months
 £m

 29.9 

 0.1 

4.5

1 to 5 
years 
£m

More than 
5 years 
£m

Total 
£m

 160.1 

 24.3 

 215.5 

 0.5 

 1.6 

 3.4 

 – 

 4.0 

31.8

1  Bank loans are included after taking account of the following cash flows in relation to the interest rate swap held in respect of these borrowings:

Interest rate swaps

 – 

 0.2 

 0.3 

 0.4 

 – 

 0.9 

2  The preference shares have no contractual repayment date. For the purposes of the table above interest payments have been shown for 20 years from the Balance Sheet 

date but no further.

Group at 30 March 2019

Interest bearing loans and borrowings1
Preference shares2

Trade and other payables

On
 demand 
£m

Less than
 3 months 
£m

 – 

 – 

 5.0

 1.5 

 – 

 13.3 

3 to 12 
months
 £m

 54.6 

 0.1 

 0.4 

1 to 5 
years 
£m

More than 
5 years 
£m

Total 
£m

 197.3 

 25.5 

 278.9 

 0.5 

 2.1 

 3.2 

 – 

 3.8 

 20.8 

1   Bank loans are included after taking account of the following cash flows in relation to the interest rate swap and cap held in respect of these borrowings:

Interest rate swaps and cap

 – 

 0.2

 0.5

 0.6

 – 

 1.3

2  The preference shares have no contractual repayment date. For the purposes of the table above interest payments have been shown for 20 years from the Balance Sheet 

date but no further.

146

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. The Company figures are as for the Group, except as follows:

Company at 28 March 2020

Amounts due to subsidiary undertakings3

Trade and other payables

Lease Liabilities

Company at 28 March 2020

Amounts due to subsidiary undertakings3

Trade and other payables

Company at 30 March 2019

Amounts due to subsidiary undertakings3

Trade and other payables

Post IFRS 16

On 
demand
 £m

 132.2

 11.5 

 –

Less than
 3 months 
£m

3 to 12 
months 
£m

1 to 5 
years 
£m

More than 
5 years 
£m

 – 

 11.8

2.7

 – 

 4.1 

8.1

 – 

– 

 – 

 – 

36.3

85.0

Pre IFRS 16

On 
demand 
£m

 132.2 

 11.5 

Less than
 3 months
 £m

 – 

 11.6

3 to 12 
months
 £m

 – 

4.5

 106.2 

 2.1 

 – 

 14.4 

 – 

 0.4 

1 to 5 
years 
£m

 – 

 1.6 

 – 

 2.1 

More than 
5 years 
£m

 – 

 – 

 – 

 – 

Total 
£m

 132.2 

27.4

132.1

Total
 £m

 132.2 

29.2

 106.2 

 19.0 

3  Amounts due to subsidiary undertakings have no fixed repayment date. Interest is payable on the balance at 3% above the Bank of England base rate.

Security – Group and Company
The 10.7% debentures 2023 are secured on property, plant and equipment with a net book value of £11.0 million (2019: £13.0 million). The 6.875% 
debentures 2028 are secured by a floating charge over the assets of the Company.

Covenants – Group and Company
The Group and Company are subject to a number of covenants in relation to their borrowing facilities which, if contravened, would result in its 
loans becoming immediately repayable. These covenants, inter alia, specify maximum net debt to earnings before interest, tax, depreciation and 
amortisation, and minimum earnings before interest, tax, depreciation and amortisation to interest. 

When it came apparent that as a result of coronavirus the Company’s pubs and hotels would need to temporarily close, Fuller’s began conversations 
with their lenders and formally agreed appropriate amendments to its banking agreements with its lenders post year end. Primarily concentrating 
on implementing relevant criteria for the Company’s quarterly covenant tests through to and including the September 2020 test, the revised 
covenants focus on liquidity headroom metrics, which are more appropriate under the current coronavirus conditions. As these were not formalised 
at year end, the Group assessed the covenants to be breached and hence at the Balance Sheet date reclassified all debt to current.

147

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

28.  Financial Instruments continued
d)  Fair Value

Group

Financial assets

Cash

Trade and other receivables due within one year in scope of IFRS 9

Loans and other receivables due in more than one year in scope of IFRS 9

Interest rate cap

Financial liabilities

Trade and other payables in scope of IFRS 9

Lease liabilities

Fixed rate borrowings

Floating rate borrowings

Preference shares

Interest rate swaps

Group

Financial assets

Cash

Trade and other receivables due within one year in scope of IFRS 9

Loans and other receivables due in more than one year in scope of IFRS 9

Interest rate cap

Financial liabilities

Trade and other payables in scope of IFRS 9

Fixed rate borrowings

Floating rate borrowings

Preference shares

Interest rate swaps

The Company figures are as for the Group above, except as follows:

Company

Financial assets

Cash

Trade and other receivables due within one year in scope of IFRS 9

Financial liabilities

Trade and other payables in scope of IFRS 9

Lease liabilities

148

Book value

2020 
£m

 20.3

2.4 

 0.1 

 –

2019 
£m

 11.0 

 4.6 

 0.3 

 0.1 

Post IFRS 16

Fair value

2020
 £m 

20.3

2.4

 0.1 

 – 

2019 
£m

 11.0 

 4.6 

 0.3 

 0.1 

 (30.0) 

(20.8) 

 (30.0) 

(20.8) 

(112.9)

(25.9) 

 –

(112.9)

 –

(25.9) 

(33.4) 

(25.9) 

(171.7 )

(228.7) 

 (171.7)

(228.7) 

(1.6) 

(1.1) 

(1.6) 

(1.4) 

(2.0) 

(1.1) 

(2.0) 

(1.4) 

Pre IFRS 16

Book value

Fair value

2020
 £m

20.3

2.4 

 0.1 

 – 

2019 
£m

 11.0 

 4.6 

 0.3 

 0.1 

2020
 £m

 20.3

 2.4 

 0.1

 – 

2019 
£m

 11.0 

 4.6 

 0.3 

 0.1 

(31.8)

(25.9) 

(20.8) 

(25.9) 

(31.8)

(33.4) 

(20.8) 

(25.9) 

 (171.7) 

(228.7) 

 (171.7)

(228.7) 

(1.6) 

(1.1) 

(1.6) 

(1.4) 

(2.0) 

(1.1) 

(2.0) 

(1.4) 

Post IFRS 16

Book value

2020 
£m

 19.2

9.9 

2019
 £m

 9.2 

 34.7 

Fair value

2020 
£m

 19.2 

 9.9 

2019 
£m

 9.2 

 30.7

(159.6)

(125.2) 

(159.6)

(125.2) 

(99.6)

 –

(99.6)

 –

Fair 
value 
Level

1

3

3

2

3

3

3

3

3

2

Fair
value 
Level

1

3

3

2

3

3

3

3

2

Fair
value 
Level

1

3

3

3

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Company

Financial assets

Cash

Trade and other receivables due within one year in scope of IFRS 9

Financial liabilities

Pre IFRS 16

Book value

Fair value

2020 
£m

 19.2 

9.9 

2019 
£m

2020 
£m

2019 
£m

 9.2 

 34.7 

 19.2

9.9

 9.2 

 34.7 

Trade and other payables in scope of IFRS 9

(161.4) 

(125.2) 

(161.4) 

(125.2)

Fair
value 
Level

1

3

3

Level 1 fair values are valuation techniques where inputs are quoted prices in active markets for identical assets or liabilities that the entity can access 
at measure data. 

Level 2 fair values are valuation techniques where all inputs which have a significant effect on the recorded fair value are observable, either directly 
or indirectly, but are not derived directly from quoted prices in active markets. The Group bases its valuations on information provided by financial 
institutions, which use a variety of estimation techniques based on market conditions, such as interest rate expectations, existing at each Balance 
Sheet date.

Level 3 fair values are valuation techniques for which all inputs that have a significant effect on the recorded fair value are not observable. 
Derivative fair values are obtained from quoted market prices in active markets. The fair values of borrowings have been calculated by discounting 
the expected future cash flows at prevailing interest rates. The fair values of preference shares have been calculated using the market interest rates. 
The fair values of cash, trade and other receivables, loans and other receivables and trade and other payables are equivalent to their carrying value.

29.  Share Capital and Reserves
a)  Share Capital

Authorised, issued and fully paid 
Number in issue

At 31 March 2018

Share conversions

At 30 March 2019

Issue of Share Capital

Reclassification to Deferred shares

Cancellation of Deferred shares

Share conversions

At 28 March 2020

Proportion of total equity shares at 28 March 2020

Monetary amount

At 30 March 2019

Issue of Share Capital

Reclassification to Deferred shares

Cancellation of Deferred shares

Share conversions

At 28 March 2020

‘A’ ordinary 
shares of
40p each 
Number
 000s

 ‘C’ ordinary 
shares of
40p each 
Number 
000s 

‘B’ ordinary 
shares of 
4p each 
Number 
000s

‘D’ ordinary 
shares of 
0.1p each
Number
000s

Deferred 
shares of 
0.1p each
Number
000s

33,572 

14,509 

89,052 

 6 

(6) 

 – 

33,578 

14,503 

89,052 

 – 

 – 

 – 

 42 

 – 

 – 

 – 

(42) 

 – 

 – 

 – 

 – 

33,620 

14,461 

89,052 

24.5%

10.6%

64.9%

 £m 

13.4 

 – 

 – 

 – 

 – 

 £m 

5.8 

 – 

 – 

 – 

 – 

 £m 

3.6 

 – 

 – 

 – 

 – 

13.4 

5.8 

3.6 

Total 
Number 
000s

137,133 

 – 

137,133 

552,318 

 –

 – 

 – 

552,318 

 –

 – 

 – 

–

(552,318)

552,318 

 – 

 – (552,318)

(552,318)

 – 

 – 

 – 

£m

 – 

0.6 

(0.6)

 – 

 – 

 – 

 – 

 – 

 – 

£m

 – 

 – 

0.6 

(0.6)

 – 

 – 

 – 

137,133 

100%

 £m 

 22.8 

0.6 

 –

(0.6)

 – 

 22.8 

Share capital represents the nominal value proceeds received on the issue of the Company’s equity share capital, comprising 40p and 4p ordinary 
shares. The Company’s preference shares are classified as non-current liabilities in accordance with IFRS (see note 26).

The ordinary shareholders are entitled to be paid a dividend out of any surplus profits and to participate in surplus assets on winding up in proportion 
to the nominal value of each class of share (‘B’ shares have one-tenth of the nominal value of ‘A’ and ‘C’ shares).

149

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

29.  Share Capital and Reserves continued
All equity shares in the Company carry one vote per share, save that shares held in treasury have their voting rights suspended. The ‘A’ and ‘C’ 
shares have a 40p nominal value and the ‘B’ shares have a 4p nominal value so that a ‘B’ share dividend will be paid at 10% of the rate applying to ‘A’ 
and ‘C’ shares. The ‘A’ shares are listed on the London Stock Exchange. The ‘C’ shares carry a right for the holder to convert them to ‘A’ shares by 
written notice in the 30 day period following the half year and preliminary announcements. The ‘B’ shares are not listed and have no conversion 
rights. In most circumstances the value of a ‘B’ share is deemed to be 10% of the value of the listed ‘A’ shares. The Trustee holding shares for 
participants of the LTIP currently waives dividends for shares held during the initial three year period. Dividends are not paid on shares held 
in treasury.

The Articles include provisions relating to the Company’s ‘B’ and ‘C’ shares which provide that shareholders who wish to transfer their shares may 
only do so if the transfer is to another ‘B’ or ‘C’ shareholder, or if the transfer is to certain of that shareholder’s family members or their executors or 
administrators or, where shares are held by Trustees, to new Trustees, or to the Trustees of any employee share scheme, or if the Company is unable 
to identify another shareholder of that class willing to purchase the shares within the specified period, to any person.

The ‘D’ shares with nominal value of 0.1p were issued to the ordinary shareholders in the following proportions; ten ‘D’ Shares for each ‘A’ ordinary 
share and ‘C’ ordinary share in issue and one ‘D’ Share for each ‘B’ ordinary share in issue. The ‘D’ shares were reclassified as a deferred share and 
subsequently cancelled upon payment of single of single ‘D’ share dividend (note 9).

b)  Own Shares
Own shares relate to shares held by independently managed employee share ownership trusts (“ESOTs”) together with the Company’s holding 
of treasury shares. Shares are purchased by the ESOTs in order to satisfy potential awards under the Long-Term Incentive Plan (“LTIP”) and Share 
Incentive Scheme (“SIP”). Treasury shares are used, inter alia, to satisfy options under the Company’s share option schemes. The LTIP ESOT has 
waived its rights to dividends on the shares it holds. Treasury shares have voting and dividend rights suspended. All own shares held, as below, are 
excluded from earnings and net assets per share calculations. 

Treasury shares

LTIP ESOT

SIP ESOT

Total

Total 

‘A’ ordinary 
40p shares 
000s

‘B’ ordinary 
4p shares 
000s

‘A’ ordinary 
40p shares 
000s

‘B’ ordinary 
4p shares 
000s

‘C’ ordinary 
40p Shares 
000s

‘A’ ordinary 
40p shares 
000s

‘A’ ordinary 
40p shares 
000s

‘B’ ordinary 
4p shares 
000s

‘C’ ordinary 
40p shares 
000s

Number

At 31 March 2018

Shares purchased

Shares transferred

Shares released

At 30 March 2019

Shares purchased

Shares transferred

Shares released

 1,507 

 4,558 

314

(123)

(131) 

 – 

 – 

 – 

 1,567 

 4,558 

 49 

(41) 

(294) 

 – 

 – 

 – 

At 28 March 2020

 1,281 

 4,558 

Monetary amount

At 31 March 2018

Shares purchased

Shares transferred

Shares released

At 30 March 2019

Shares purchased

Shares transferred

Shares released

£m

 14.3 

 3.1 

(1.2) 

(1.3) 

14.9

 0.4 

(0.5) 

(2.8) 

£m

 4.6 

 – 

 – 

 – 

 4.6 

 – 

 – 

 – 

At 28 March 2020

 12.0 

 4.6 

 – 

 – 

 62 

(62) 

 – 

 – 

 – 

 – 

 – 

£m

 – 

 – 

 0.6 

(0.6) 

 – 

 – 

 – 

 – 

 – 

271

 121 

 – 

(157) 

 235 

 91 

 – 

 – 

 326 

£m

 0.2 

 0.1 

 – 

(0.1) 

 0.2 

 0.1 

 – 

 – 

 7 

 – 

 – 

(1.0) 

 6 

 – 

 – 

 – 

 6 

£m

 0.1 

 – 

 – 

– 

 0.1 

 – 

 – 

 – 

 0.3 

 0.1 

5

 – 

 64 

(62) 

 7 

 – 

 41 

1,512

314

3

4,829

121

 – 

(255) 

(157) 

 1,574 

 4,793 

 49 

 – 

(43) 

(337) 

5

 1,286 

 4,884 

£m

 – 

 – 

 0.6 

(0.6) 

 – 

 – 

 0.5 

(0.4) 

 0.1 

 £m 

 14.3 

 3.1 

 – 

(2.5) 

 14.9 

 0.4 

– 

(3.2) 

 12.1 

 7 

 – 

 – 

(1) 

 6 

 – 

 – 

 – 

 6 

 £m 

 0.1 

 – 

 – 

 – 

 0.1 

 – 

 – 

 – 

Own shares
000s

6,348

435

3

(413)

6,373

140

 – 

(337)

6,176

 £m

19.2

3.2

 –

(2.6)

19.8

0.5

 –

(3.2)

17.1

 91 

 – 

 – 

 £m 

 4.8 

 0.1 

 – 

(0.1) 

 4.8 

 0.1 

 – 

 – 

 4.9 

 0.1 

8.3

3.0

 – 

0.2

 – 

 – 

8.3

3.2

– 

11.5

Market value at 
28 March 2020

150

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. c)  Other Capital Reserves
Share premium account
The balance in the share premium account represents the proceeds received above the nominal value on the issue of the Company’s equity share 
capital. Share Premium decreased by £0.6 million in order to issue ‘D’ Shares with the nominal value of 0.1 pence each to ordinary Shareholders. 
The ‘D’ shares were reclassified as a deferred share and subsequently cancelled upon payment of single ‘D’ share dividend (note 9).

Capital redemption reserve
The capital redemption reserve balance arises from the buy-back of the Company’s own equity share capital. The ‘D’ shares with the nominal value 
of 0.1 pence issued to ordinary shareholders in proportion to the shareholding were reclassified as deferred shares and subsequently cancelled upon 
payment of single ‘D’ share dividend (note 9), resulting in an increase of capital redemption reserve by £0.6 million (note 28).

Hedging reserve
The hedging reserve contains the effective portion of the cash flow hedge relationships incurred at the Balance Sheet date, net of tax.

30.  Share Options and Share Schemes
The key points of each of the Group’s share schemes for grants up to 28 March 2020 are summarised below. All schemes are equity-settled. 
All disclosure relates to both Group and Company. For the purposes of option and LTIP schemes, “Adjusted EPS” will normally be consistent 
with the post-tax earnings per share excluding separately disclosed items as presented in the financial statements. However, the Remuneration 
Committee is authorised to make appropriate adjustments to Adjusted EPS as applied to these schemes.

Savings Related Share Option Scheme (“SAYE”)
This scheme grants options over shares at a discount of 20% on the average market price over the three days immediately prior to the date of offer. 
Employees must save a regular amount each month. Savings are made over three or five years, at the participant’s choice. The right to buy shares at the 
discounted price lasts for six months after the end of the savings contract. There are no performance conditions, other than continued employment.

Senior Executive Share Option Scheme
This is an unapproved Executive Share Option Scheme. No new grants have been made under this scheme since 2013 and all remaining options 
were exercised during the year ended 28 March 2020.

Executive Share Option Scheme 
This is an approved Executive Share Option Scheme. The options vest if growth in Adjusted EPS exceeds the growth in RPI by 9% or more, over 
the three year performance period of the option. The options must then be exercised within seven years after the end of the performance period.

LTIP
This plan awards free shares. Vesting is conditional on growth in Adjusted EPS exceeding growth in RPI by 9% or more over the three year initial 
performance period of the award. Vesting levels are on a sliding scale from 40% up to 100%, if growth in Adjusted EPS exceeds growth in RPI by 
24% or more. An independent firm of advisors verifies the vesting level each year. The initial vesting period is three years. After this time the shares 
may be passed to the plan participants, as long as vesting conditions are met. 

SIP
This plan awards free shares. An equal number of shares are awarded to each eligible employee. The maximum value of the shares allowable under 
the scheme is £3,000 per year, per person with at least five months’ service as at 15 May each year. The basis of the award was changed with effect 
from the 2018 award so that all eligible employees receive the same number of shares. There is no requirement for performance targets (although 
there may be tax consequences if sold within five years of the award). 

Share-based payment expense recognised in the year
The expense recognised for share-based payments in respect of employee services received during the 52 weeks ended 28 March 2020 is 
£0.5 million (2019: £1.0 million). The whole of that expense arises from equity settled share-based payment transactions.

Market value
The market value of the shares at 28 March 2020 was £6.50 (2019: £11.75).

Movements in the year
The following tables illustrate the number and weighted average exercise prices (“WAEP”) of, and movements in, each category of share instrument 
during the year. 

Volatility
The expected volatility is based on the historical volatility over the expected life of the rights.

151

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

30. Share Options and Share Schemes continued
a)  SAYE

Outstanding at the beginning of the year

Granted

Lapsed

Exercised

Outstanding at the end of the year

Exercisable at the end of the year

Weighted average share price for options exercised in the year

Weighted average contractual life remaining for share options outstanding at the year end

Weighted average share price for options granted in the year

Weighted average fair value of options granted during the year

Range of exercise prices for options outstanding at the year end

– from

– to

Outstanding share options granted to employees under the SAYE scheme are as follows:

Exercisable at

September 2019

September 2019

September 2020

September 2020

September 2021

September 2021

September 2022

September 2023

b) Share Option Schemes

Outstanding at the beginning of the year

Exercised

Outstanding at the end of the year

Exercisable at the end of the year

Weighted average share price for options exercised in the year

Weighted average contractual life remaining for share options outstanding at the year end

Range of exercise prices for options outstanding at the year end

– from

– to

152

2019 
WAEP 

£8.09 

£7.70 

£7.96 

£8.47 

£7.89 

2020 
Number 
000s

 485 

 – 

(129) 

(189) 

 167 

 – 

£10.13 

2.2 years

n/a

n/a

£7.70

£8.70

2020 
WAEP

£7.89 

n/a

£7.90 

£7.80 

£7.98 

2019 
Number 
000s

 539 

 143 

(75) 

(122) 

 485 

 – 

£9.60 

1.7 years

£9.73

£1.65 

£7.50 

£8.70 

 Number of 
‘A’ ordinary 
shares under 
option 
2020
 000s

 Number of 
‘A’ ordinary 
shares under 
option 
2019 
000s

 Exercise 
price 40p 
shares
 £

 117 

 16 

 40 

 89 

 64 

 107 

 24 

 23 

 480 

2019 
WAEP

£7.16 

£4.05 

£7.00 

£7.00 

7.74

7.47

8.70

8.12

7.74

7.70

8.12

7.70

 – 

 – 

 26 

 6 

 35 

 10 

 40 

 50 

 167 

Senior Executive share option scheme

2020 
Number 
000s

 75 

(75) 

–

 – 

£9.67 

n/a

n/a

n/a

2020
 WAEP

£7.00 

£7.00 

n/a

n/a

2019 
Number 
000s

 77 

(2) 

 75 

 75 

£9.90

2.59 years

£4.80 

£9.10 

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Outstanding at the beginning of the year

Granted

Lapsed

Exercised

Outstanding at the end of the year

Exercisable at the end of the year

Weighted average share price for options exercised in the year

Weighted average contractual life remaining for share options outstanding at the year end

Weighted average share price for options granted in the year

Weighted average fair value of options granted during the year

Range of exercise prices for options outstanding at the year end

– from

– to

Executive share option scheme

2020
Number 
000s

 188 

 34 

(42) 

(21) 

 159 

 47 

2020 
WAEP

£9.50 

£9.61 

£10.24 

£8.84 

£9.69 

£9.43 

£10.05 

6.93 years

£9.70 

£0.84 

£5.78 

£10.90 

2019
 WAEP

£9.28 

£9.46 

£10.35 

£6.72 

£9.50 

£9.45 

2019 
Number 
000s

 167 

 47 

(11) 

(15) 

 188 

 104 

£9.31 

6.94 years

£9.72 

£0.94 

£4.80 

£10.90 

Outstanding options which are capable of being exercised between three and ten years from date of issue and their exercise prices are shown in the 
table below:

Exercisable in/between

2012 and 2019

2013 and 2020

2013 and 2020

2014 and 2021

2015 and 2022

2016 and 2023

2017 and 2024

2018 and 2025

2019 and 2026

2020 and 2027

2021 and 2028

2022 and 2029

Senior Executive Scheme

Executive Approved Scheme

Number of  
‘A’ ordinary 
shares under 
option 
2020 
000s

 Number of 
‘A’ ordinary 
shares under 
option 
2019
000s 

Number of 
‘A’ ordinary 
shares under 
option 
2020
000s

Number of 
‘A’ ordinary 
shares under 
option 
2019
000s

 Exercise 
price 40p 
shares
 £

 Exercise 
price 40p 
shares
£

4.80

5.78

6.30

7.09

7.05

9.10

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

–

 4.80 

 5.78 

 – 

 7.09 

 7.05 

 9.10 

 9.65 

 10.90 

 10.23 

 10.34 

 9.46 

 9.61 

9 

12 

1 

15 

22 

16 

 – 

 – 

 – 

 – 

 – 

 – 

75

 – 

1 

 – 

2 

5 

10 

17 

13 

 – 

38 

42 

31 

1 

1 

 – 

2 

10 

19 

27 

23 

22 

36 

47 

– 

 159 

 188 

153

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

30.  Share Options and Share Schemes continued
c)  LTIP 

Shares

Outstanding at the beginning of the year

Granted 

Adjustment for ‘D’ shares impact

Lapsed

Vested 

Outstanding at the end of the year

2020 
‘A’ shares 
Number 
000s 

2020 
‘B’ shares 
Number 
000s

2019
‘A’ shares 
Number 
000s

2019 
‘B’ shares 
Number
 000s

 360 

 115 

 18 

 901 

 288 

 45 

(205) 

(513) 

–

 288 

–

 721 

 394 

 165 

–

(136) 

(63) 

 360 

 984 

 413 

–

(339) 

(157) 

 901 

Weighted average share price for shares vested in the year

n/a

n/a

£9.50 

£0.95 

For shares outstanding at the year end, the weighted average contractual life remaining is

1.60 years 1.60 years

1.37 years

1.37 years

Weighted average share price for shares granted in the year

Weighted average fair value of shares granted during the year

£9.70 

£8.95 

£0.97 

£0.90 

£9.72 

£8.96 

£0.97 

£0.90 

All LTIPs have a vesting price of £nil. LTIP shares do not receive dividends until vested.

d)  SIP

Outstanding at the beginning of the year

Granted

Lapsed

Released

Outstanding at the end of the year

Weighted average share price for shares released in the year

For shares outstanding at the year end, the weighted average contractual life remaining is

Weighted average share price for shares granted during the year

Weighted average fair value of shares granted during the year

2020 
Number
 000s

2019
Number 
000s

 254 

 43 

(1) 

(146) 

 150 

 261 

 62 

(2) 

(67) 

 254 

£9.61 

£9.30 

2.61 years 2.64 years

£10.34 

£10.34 

£9.72 

£9.72 

Outstanding SIP shares represent shares allocated and held by the SIP Trustees on behalf of employees, which remain in the trust for between 
three and five years. All SIPs have a vesting price of £nil. SIP shares receive dividends once allocated.

e)  Fair Value of Grants
i  Equity-settled options and LTIPs
The fair value of equity-settled share options granted is estimated as at the date of grant, taking into account the terms and conditions upon 
which the awards were granted. The following table lists the inputs to the model used for the 52 weeks ended 28 March 2020 and 52 weeks ended 
30 March 2019, except for exercise price and the weighted average share price for grants in the year, which are disclosed in sections a) to d) above.

Fair value inputs

Dividend yield (%)

Expected share price volatility (%)

Risk-free interest rate (%)

LTIP scheme

SAYE

Executive option scheme

2020

1.8%

n/a

0.4%

2019

2.0%

n/a

0.9%

2020

n/a

n/a

2019

2.0%

15.3 to 15.4%

n/a 0.88 to 1.08%

2020

1.8%

15.8%

0.4%

2019

2.0%

15.6%

0.9%

Expected life of option/award (years)

3 years

3 years

n/a

3 to 5 years

4 years

4 years

Model used

Black Scholes Black Scholes

n/a Black Scholes Black Scholes Black Scholes

154

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. ii  SIP free shares awarded
The fair value of free shares awarded under the SIP is the share price at the date of allocation. The total value of SIPs awarded is a fixed rate based 
on the Group’s performance in the preceding financial year. The number of shares awarded is therefore dependent on the share price at the date 
of the award. 

31.  Guarantees and Commitments
a)  Operating Lease Commitments
Operating leases where the Group is the lessor
The Group earns rental income from two sources. Licensed property included within property, plant and equipment is rented under agreements 
where lessees must also purchase goods from the Group. Additionally there are a smaller number of agreements in respect of investment properties 
where there is no requirement for the lessee to purchase goods.

Investment properties are let to third parties on leases that have remaining terms of between one and fifteen years. 

At 28 March 2020 future minimum rentals receivable are as follows:

Group

Within one year

Between one year and five years

After five years

Company

Within one year

Between one year and five years

After five years

Investment properties

Property, plant & equipment

2020
£m

0.8 

1.0

0.5 

 2.3 

0.8 

1.0

0.5 

 2.3 

2019
£m

 0.6

 1.0

 0.2

 1.8 

 0.6

 1.0

 0.2

 1.8

2020
£m

3.1 

4.8

3.3 

 11.2

2.6 

4.7 

4.8 

12.1 

2019
£m

 6.8

 5.6

 6.8

 19.2 

 6.5

 5.5

 8.8

 20.8

The Group and Company’s commercial leases on property are principally for licensed outlets. The terms of the leases are normally for either three, 
four or five years. The agreements allow for annual inflationary increases and full rental reviews occur on renewal of the lease.

At 28 March 2020 future minimum rentals receivable under non-cancellable sub-leases included in the figures above were £5.4 million (2019: £5.3 million). 

b)  Other Commitments 

Group and Company

Capital commitments – authorised, contracted but not provided for

2020 
£m

1.3 

2019
£m

 1.1

32.  Related Party Transactions
Group and Company
During the current and prior years the Company provided various administrative services to the Fuller, Smith & Turner Pension Plan free of charge. 
In addition, the Company settled costs totalling £497,000 (2019: £417,000) relating to the provision of actuarial, consulting and administrative 
services by third parties to the Fuller, Smith & Turner Pension Plan.

Compensation of key management personnel (including Directors)

Short-term employee benefits

Termination benefits

Post-employment benefits

Share-based payments

52 weeks 
ended 
28 March 
2020
 £m

52 weeks 
ended 
30 March
 2019
 £m

4.3

1.1

0.4

0.2

 6.0 

 4.8 

 –

 0.2 

 0.8

 5.8 

155

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Notes to the Financial Statements 
Continued

32.  Related Party Transactions continued
Company Only
During the year the Company entered into the following related party transactions:

52 weeks ended 28 March 2020

Subsidiaries

52 weeks ended 30 March 2019

Subsidiaries

Sales to 
related
 parties 
£m

Purchases 
from related 
parties
 £m

Interest due 
from related 
parties
 £m

Interest due 
to related 
parties
 £m

Amounts due 
to related 
parties 
£m

Amounts due 
from related
parties
£m

–

66.3

1.7

4.4

(132.2)

7.5

Sales to 
related 
parties
£m

Purchases 
from related 
parties
 £m

Interest due 
from related 
parties
 £m

Interest due 
to related 
parties
 £m

Amounts due 
to related
parties 
£m

Amounts due 
from related 
parties
£m

 1.5 

 60.4 

 1.6 

 3.9 

(106.2) 

 30.2 

Interest is payable on the majority of the amounts due to subsidiaries at 3% above the Bank of England base rate. All amounts outstanding are 
unsecured and repayable on demand.

The Company received rental income from subsidiaries of £0.3 million during the year (2019: £0.4 million). The Company also incurred rental 
expenses from subsidiaries of £0.1 million (2019: £nil).

In addition, the Company has recharged an amount of £1.4 million (2019: £0.6 million) to its subsidiaries and incurred £0.1 million (2019: £nil) of 
recharges from its subsidiaries during the year.

Subsidiaries of parent companies established within the European Economic Area are exempt from an audit if a guarantee is provided by the parent for 
the subsidiary liabilities and the shareholders are in unanimous agreement. The Group will be exempting the following companies from an audit in 2020 
for the period ending 28 March 2020 under Section 479A of the Companies Act 2006, all of which are fully consolidated in these financial statements:

Company Number

01577632

02934979

00026330

04279254

04271734

09047045

08231786

07292333

08029280

07320065

08377459

07309587

07320245

08392963 

08975762

12035987

03309179

Company

Griffin Catering Services Limited

Jacomb Guinness Limited

George Gale & Company Limited

45 Woodfield Limited

Grand Canal Trading Limited 

The Stable Pizza & Cider Limited

The Stable Bar & Restaurants Limited 

B&D Country Inns I Limited

B&D Country Inns II Limited

B&D (Cookham) Limited

B&D (Odiham) Limited

B&D (Reading) Limited

B&D (Win) Limited

B&D (Farnham) Limited

B&D (Kingsclere) Limited

RSH 200 Limited

Cotswold Inns and Hotels Limited

156

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. The Group will be exempting the following companies from the preparation and delivering of accounts to Companies House under Section 394A 
of the Companies Act 2006, all of which are fully consolidated in these financial statements:

Company

Griffin Inns Limited

Ringwoods Limited

F.S.T. Trustee Limited

Fuller, Smith & Turner Estates Limited

Company Number

00495934

00178536

03163480

01831674

33.  Change in Accounting Policies
This note explains the impact of the adoption of IFRS 16, Leases, on the Group’s financial statements, and it discloses the new accounting policies 
that have been applied from 31 March 2019. 

The Group has adopted IFRS 16 using the modified retrospective approach from 31 March 2019 but it has not restated comparatives for the 2019 
reporting period, as permitted under the specific transitional provisions in the standard. The reclassifications and the adjustments arising from the 
new leasing rules are therefore recognised in the opening Balance Sheet on 31 March 2019.    

On adoption of IFRS 16, the Group recognised lease liabilities in relation to leases which had previously been classified as operating leases under the 
principles of IAS 17, Leases. These liabilities were measured at the present value of the remaining lease payments, discounted using the lessee’s 
incremental borrowing rate as of 31 March 2019. The incremental borrowing rate applied to the lease liabilities on 31 March 2019 was 2.1-2.9% 
depending on the remaining length of the lease. 

a)  Adjustments Recognised on Adoption of IFRS 16

Operating lease commitments disclosed at 30 March 2019

(Less): Lease commitments removed due to disposal of Fuller’s Beer Business 

(Less): Short-term leases recognised on a straight-line basis as expense

(Less): Low-value leases recognised on a straight-line basis as expense

Sub-total gross IFRS 16 liabilities recognised at 30 March 2019

Discounted using the lessee’s incremental borrowing rate at the date of initial application 

Lease liability recognised as at 31 March 2019

Current lease liabilities

Non-current lease liabilities

109.7

(0.4)

(0.1)

(1.2)

 108.0

100.4

7.7

92.7

100.4

The associated right-of-use assets for property leases were measured at the amount equal to the lease liability, adjusted by the amount of any 
prepaid or accrued lease payments relating to that lease recognised in the Balance Sheet as at 30 March 2019. Onerous lease provisions of 
£2.4 million at 30 March 2019 have been offset against the right-of-use asset at the date of initial application while £8.3 million of previously 
recognised lease premiums have been reclassed to right-of-use assets. 

157

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C.  
 
 
Notes to the Financial Statements 
Continued

33.  Change in Accounting Policies continued
The recognised right-of-use assets relate to the following types of asset:

Properties

Equipment

Vehicles 

b)  Adjustments Recognised in the Balance Sheet on 31 March 2019
The change in accounting policy affected the following items in the Balance Sheet on 31 March 2019: 

 – Right-of-use assets – increase by £102.9 million
 – Other receivables – increase by £3.4 million
 – Lease liabilities – increase by £100.4 million
 – Intangible assets – reduction by £8.3 million
 – Provisions – reduction by £2.4 million.

There is no impact on retained earnings at 31 March 2019. 

28 March
2020 
£m

31 March 
2019
 £m

105.1

101.0

0.8

1.1

1.2

0.7

 107.0

 102.9 

c)  Practical Expedients Applied 
In applying IFRS 16 for the first time, the Group has used the following practical expedients permitted by the standard: 

 – The use of a single discount rate to a portfolio of leases with reasonably similar characteristics
 – Reliance on previous assessments of whether leases are onerous
 – The accounting for operating leases, with a remaining lease term of less than 12 months as at 31 March 2019, as short-term leases.

d)  Lessor Accounting 
The Group did not need to make any adjustments to the accounting for assets held as lessor under operating leases as a result of the adoption 
of IFRS 16.

34.  Post Balance Sheet Events
In response to the coronavirus pandemic and the temporary closure of the entire estate at the end of March, management have taken a number 
of steps to mitigate the financial impact of the pandemic. The Group has strengthened the Balance Sheet by accessing the Bank of England Covid 
Corporate Financing Facility (“CCFF”) programme which have issued £100 million of commercial paper with access to a further £50 million. 
The CCFF provides short-term unsecured debt and is repayable in May 2021. Management have also agreed with their lenders that the existing 
quarterly covenant tests (through to and including September 2020) are revised to be based primarily on liquidity headroom metrics, deemed to 
be a more appropriate measure while some of the Group’s pubs and hotels remain closed. The above measures are on top of the existing and ongoing 
cost reducing initiatives, which include minimising the Group’s outgoings across the business and accessing some of the Governments support 
packages (such as Coronavirus Job Retention Scheme) in order to safeguard employment.

On 15 March 2020, the Group made the decision to cancel Tenants’ rent due to the closure of all pubs. In April and May 2020, this resulted in 
a total of £1.2 million loss of earnings. 

The Stable Pizza & Cider Limited and its subsidiary The Stable Bar & Restaurants Limited was disposed of on 7 June 2020. The Group disposed of 
non-current assets of £12.1 million, current assets of £0.4 million, current liabilities of £2.1 million and non-current liabilities of £10 million. 
The consideration received was equal to the Group’s net assets.

158

Financial StatementsAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C.  
Directors and Advisors
as at 30 July 2020 

Directors
Michael Turner, FCA, Chairman* 
Simon Emeny, Chief Executive 
Adam Councell, ACMA 
Fred Turner, ACA  
Sir James Fuller, Bt*  
Juliette Stacey, ACA* 
Helen Jones*  
Richard Fuller*  
Robin Rowland, OBE*

*  Non-Executive.

President
Anthony Fuller, CBE  
Chairman from 1982-2007,  
Anthony Fuller retired from the Board in 2010 
after a long career with Fuller’s and continues 
as President.

Secretary and Registered Office
Séverine Béquin  
Pier House 
86-93 Strand-on-the-Green 
London W4 3NN 
Tel: 020 8996 2000 
Registered Number 241882

Auditors
Grant Thornton UK LLP  
30 Finsbury Square  
London EC2A 1AG

Stockbrokers
Numis Securities Limited  
10 Paternoster Square  
London EC4M 7LT

Registrars
Computershare Investor Services PLC  
The Pavilions, Bridgwater Road  
Bristol BS99 6ZZ 
Tel: 0870 889 4096

Please note you can now advise 
Computershare of changes to your 
address or set up a dividend mandate online 
at www.computershare.com/investor/uk

Shareholder Information

ShareGift
The Orr Mackintosh Foundation operates 
a charity share donation scheme for 
shareholders with small parcels of shares 
whose value makes it uneconomic to sell them. 
If you have a small number of shares and would 
like to donate them to charity, details of the 
scheme can be found on the ShareGift website 
www.sharegift.org, or by contacting the 
Company Secretariat on 020 8996 2105.

Shareholder Privileges
Individual shareholders with at least 500 ‘A’ 
or ‘C’ ordinary shares or 5,000 ‘B’ ordinary 
shares are eligible to receive a shareholder 
‘Inndulgence’ card entitling them to a 15% 
discount on food and drinks in Fuller’s 
Managed Pubs and Hotels and on the best 
flexible rate or standard flexible B&B rate in 
Fuller’s hotels There is currently no discount 
available with the shareholder ‘Inndulgence’ 
card at any of the Cotswold Inns & Hotels 
sites. Information is available from the 
Company Secretariat on 020 8996 2105 
or at company.secretariat@fullers.co.uk.

Redesignation of ‘C’ Shares
‘C’ ordinary shares can be redesignated as 
‘A’ ordinary shares within 30 days of the 
preliminary and half year announcements 
by sending in your certificates and a written 
instruction to redesignate prior to or during 
the period to the Company’s Registrars:

Computershare Investor Services PLC
The Pavilions, Bridgwater Road
Bristol BS99 6ZZ

159

OVERVIEWSTRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. Glossary

Adjusted earnings per share (“EPS”) – this is earnings per share, adjusted for separately disclosed items. The Directors believe that this measure 
provides useful information for shareholders as to the performance of the Group.

Adjusted profits – this is profit before tax and before separately disclosed items.

CCFF – This is an HM Treasury and Bank of England lending facility.

CJRS – This is a claim for 80% of employees’ wages plus any employer National Insurance and pension contributions for staff on furlough through 
the government Coronavirus Job Retention Scheme.

Operating profit – this is profit before finance costs and tax and profit on disposal of properties.

Drinks, food and accommodation like for like sales growth – this is measured on the same basis as “Managed Pubs and Hotels invested like for like 
sales growth”.

EBITDA – this is the earnings before interest, tax, depreciation, profit on disposal of plant and equipment and amortisation, adjusted for separately 
disclosed items.

LTIP – Long-Term Incentive Plan.

Managed Pubs and Hotels invested like for like sales growth – this is the sales growth calculated to exclude those pubs which have not been trading 
throughout the two years for the corresponding period in both years. The principal exclusions from this measure are: pubs purchased or sold in the 
last 12 months; sites which are closed; and pubs which are transferred to tenancy. The calculation excludes The Stable sites.

Market capitalisation – only the Company’s 40p ‘A’ ordinary shares are listed. The Company calculates its market capitalisation as the total of all 
classes of ordinary shares; i.e. listed 40p ‘A’ ordinary shares, unlisted 4p ‘B’ ordinary shares and unlisted 40p ‘C’ ordinary shares plus all potentially 
awardable share options and LTIP awards less any shares held in treasury. For the purposes of the calculation of market capitalisation, a 4p ‘B’ 
ordinary share is treated as having 10% of the market value of a quoted 40p ‘A’ ordinary share and a 40p ‘C’ ordinary share is treated as having 
an equivalent value to a 40p ‘A’ ordinary share.

Net debt – this comprises cash, bank loans, other loans, debenture stock and preference shares.

SIP – Share Incentive Plan.

Tenanted like for like profit growth – this is the profits growth of Tenanted Inns calculated to exclude from both years those pubs which have not 
been trading throughout the two years. The principal exclusions from this measure are: pubs purchased or sold; pubs which have closed; and pubs 
transferred to or from our Managed business. Bad debt expense is included but head office costs are excluded.

The disposal of the Fuller’s Beer Business – the sale of the entire issued share capital of The Fuller’s Beer Company (which was incorporated to 
acquire certain of the assets and liabilities of the Fuller’s Beer Business). 

The Fuller’s Beer Business or the “Beer Business” – the entirety of Fuller’s beer, cider and soft drinks brewing and production business, wine 
wholesaling business, as well as the distribution thereof, and also includes the Griffin Brewery, Cornish Orchards, The Dark Star Brewing Company 
and Nectar Imports Limited.

Total annual dividend – the total annual dividend for a financial year comprises interim dividends paid during the financial year and the final dividend 
proposed for approval by shareholders at the Annual General Meeting after the completion of the financial year.

TSA – Transitional Service Agreement with Asahi subsequent to sale of the Fuller’s Beer Business.

160

Additional InformationAnnual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. O
V
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Five Years’ Progress

Group Income Statement

Revenue and other income

Operating profit before separately disclosed items

Finance costs before separately disclosed items

Adjusted profit before income tax

Separately disclosed items and discontinued operations

Profit before income tax

Taxation

Profit after income tax

Non-controlling interest

Profit attributable to equity shareholders of the Parent Company
EBITDA1 

1  Continuing operations only.

Assets employed

Non-current assets

Inventories

Other current assets

Assets classified as held for sale

Cash and cash equivalents

Current borrowings

Other current liabilities

Non-current borrowings

Other non-current liabilities

Net assets

Per 40p ‘A’ ordinary share

Adjusted earnings

Basic earnings
Dividends (interim and proposed final)2

Net assets

Net debt (£ million)

Gross capital expenditure (£ million)

Average number of employees

Consultancy, design and production
2  2020 includes ‘D’ share dividend.
www.luminous.co.uk

Post IFRS 16
2020
£m

Pre IFRS 16
2020
£m

2019
£m

2018
£m

2017
£m

2016
£m

333.0 

333.0 

324.7 

403.6

392.0

350.5 

25.9

(7.9)

18.0

148.2 

166.2 

(4.3)

161.9 

–

161.9

54.4 

25.0 

(5.3)

19.7

154.8

174.5 

(5.9)

168.6 

–

168.6 

44.0 

40.0 

(6.9)

33.1 

(7.0)

26.1 

(6.6)

19.5 

(0.2)

19.3 

59.5 

49.2

(6.0)

43.2

0.4

43.6

(8.8)

34.8

1.0

35.8

70.9

757.9 

658.1 

595.3 

623.2

4.0 

18.8 

2.6 

20.3 

803.6 

(171.7)

(50.7)

4.0 

14.2 

2.6 

20.3 

699.2 

(171.7)

(42.0)

581.2

485.5

5.0 

8.4 

87.0 

11.0 

706.7 

(50.0)

(62.9)

593.8 

13.5

22.9

2.1

11.7

673.4

(30.0)

(71.8)

571.6

49.5

(6.6)

42.9

(3.0)

39.9

(7.4)

32.5

0.2

32.7

70.5

612.1

14.0

21.6

5.9

15.3

668.9

(20.0)

(73.7)

575.2

46.9 

(6.0)

40.9 

(1.7)

39.2 

(6.2)

33.0

(0.2)

32.8 

65.0 

586.9

12.4 

21.0 

 0.5 

6.2 

627.0 

(20.0)

(65.6)

541.4 

(27.5)

(27.5)

(206.2)

(183.6)

(201.4)

(184.7)

(126.9)

(24.5)

(49.1)

(53.1)

(64.1)

(55.8)

426.8 

433.5 

338.5 

334.9

309.7

300.9 

Post IFRS 16
2020

Pre IFRS 16
2020

2019

2018

2017

2016

22.31p

24.85p

62.78p

62.90p

61.39p

58.35p

293.70p 305.86p

35.12p

64.89p

59.21p

59.25p

132.80p 132.80p

20.15p

19.55p

 18.80p

17.90p

£7.74

£7.86 

£6.16 

£6.07

£5.61

£5.45 

(291.8)

(178.9)

(245.2)

(201.9)

(206.1)

(198.5)

84.5 

5,166

84.5 

58.6 

5,166

 5,399 

40.6

4,913

55.8

4,722

80.7

4,479 

Design and production
www.luminous.co.uk

Front cover: Fiona Sparks, General Manager 
at The Bell & Crown, Strand-on-the-Green.

Back cover: Hare & Hounds, one of the seven 
Cotswold Inns & Hotels purchased in October 2019.

Annual Report and Accounts 2020 Fuller, Smith & Turner P.L.C. 

161

 
 
 
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Fuller, Smith & Turner P.L.C.
Registered Office
Pier House
86-93 Strand-on-the-Green
London
W4 3NN
Registered number 241882
Telephone: +44 (0)20 8996 2000
E-mail: fullers@fullers.co.uk

www.fullers.co.uk