Quarterlytics / Financial Services / Asset Management - Global / Fuller, Smith & Turner

Fuller, Smith & Turner

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FY2021 Annual Report · Fuller, Smith & Turner
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At the heart of  
our community

Annual Report and Accounts 2021

 
 
 
 
 
 
 
 
 
 
At the heart of our community

Fuller’s pubs and hotels have been at the heart of their communities for over 
175 years and the coronavirus pandemic has brought the special place that pubs 
hold in the nation’s heart to the fore. During the past year, our pubs and the 
amazing teams that work in them have fed key workers, looked after the homeless, 
run community stores and helped out at vaccine centres. 

But communities are not just your local neighbourhood. Our team members 
are a community of their own, as are our customers, our suppliers and our 
shareholders. All are of equal importance and throughout this report we want 
to show you how we work with those communities.

 Never has the enduring appeal of the great British pub been so strong and, across 
the Fuller’s estate, we are looking forward to continuing to serve our communities 
for many years to come. 

OVERVIEWChairman’s Statement 

At a Glance 

Chief Executive’s Review 

Our Business Model 

Our Strategy 

Financial Review 

Principal Risks and Uncertainties 

Section 172 Statement 

Stakeholder Engagement 

Corporate Social Responsibility 

Non-Financial Information Statement 

Board of Directors 

Directors’ Report 

Directors’ Responsibilities Statement 

Corporate Governance Report 

Audit Committee Report 

Directors’ Remuneration Report 

Independent Auditor’s Report to the  
Members of Fuller, Smith & Turner P.L.C. 

Group Income Statement 

 Group Statement of Comprehensive Income 

 Group Balance Sheet 

Company Balance Sheet 

 Group Statement of Changes in Equity 

Company Statement of Changes in Equity 

Group Cash Flow Statement 

Company Cash Flow Statement 

Notes to the Financial Statements 

Shareholder Information 

Glossary 

Five Years’ Progress 

2

6

10

16

18

22

28

31

32 

34

39

40

42

45

46

51

56

79

87

89

90

91

92

93

94

95

96

152

153

154

Financial and Operational Summary

•   Resilient performance in an extraordinary year that started and ended with our entire 

pub estate closed, and with social distancing for 16 months to date

•   Closure of the entire estate for average of 71% of the year due to Covid restrictions

•   High customer demand while sites were open gives us confidence in our ability 

to rebound strongly as restrictions are eased

•   Business remains firmly underpinned by our predominately freehold estate of iconic, 

high quality pubs and hotels

•   Proactive £52 million1 equity issue successfully completed in April 2021 to strengthen 

the Balance Sheet and ensure the Company exits the pandemic in the best 
possible position

•   No full year dividend proposed in light of pandemic impact on trading performance, 

but intention to return to progressive dividend policy at the appropriate time.

1  Net of expenses.

Strategic Update 

•  Continued investment in our predominately freehold estate during periods of enforced 
closure to ensure we reopened in excellent condition, including 10 transformational 
refurbishment schemes and one new opening – The White Horse, Wembley

•   Strong performance in our hotels and pubs with rooms, when restrictions permitted, 

benefiting from a strong boom in staycations

•   Completed the integration of Cotswold Inns & Hotels, which has delivered 

immediate benefits

•   Transitional Services Agreement with Asahi successfully completed

•  Successful roll out of digital solutions such as Order & Pay and enhanced central booking 

system, improving the digital customer journey

•  Streamlined teams both at house level and in our support centre ready to deliver 

future growth.

Revenue and other income
EBITDA1

Group statutory (loss)/profit before tax
Basic (loss)/earnings per share2
Adjusted (loss)/profit before tax3
Net debt excluding lease liabilities4

FY 2021
£m

FY 2020
£m

73.4

(13.1)

(59.2)

(87.31)p

(48.7)

218.1

319.7

53.9

166.2

5.81p

19.4

178.9

All figures above are from continuing operations except for Group statutory (loss)/profit before tax which 
includes discontinued operations.

1  Earnings before separately disclosed items, interest, tax, depreciation and amortisation.
2  Per 40p ‘A’ or ‘C’ ordinary share.
3  Adjusted (loss)/profit before tax is the (loss)/profit before tax excluding separately disclosed items. 
4  Net debt comprises cash and short-term deposits, bank overdraft, bank loans, CCFF, debenture stock 

and preference shares.

1

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021O V E R V I E W

Chairman’s Statement

2

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021I’m not sure that even the most robust 
of business continuity exercises could have 
prepared us, the industry or the country, 
for the year that we have just endured. 
Being Chairman of a closed hospitality 
business has been challenging throughout, 
frustrating most of the time, and yet often 
very rewarding due to the amazing team 
of people that work at Fuller’s.

I am delighted to see the way Simon and the 
Executive Team have used this extraordinary 
period of enforced closure to review, plan 
and implement new ways of working, which 
has enabled the Company to emerge from 
the pandemic an even stronger business. 
The roll out of digital initiatives such as 
Order & Pay improve the experience for 
our customers and are developments that 
add value to the business.

Meanwhile, the investment we have made 
in providing stunning beer gardens and 
outside trading space has increased the 
number of covers in some of our most 
popular pubs and will make the alfresco 
experience more appealing for our 
customers throughout the whole year.

We have kept all our people at our heart 
during the last year – those in our pubs 
and hotels, the support centre team, and 
our Tenants – providing support in a wide 
variety of forms. I am proud of the actions 
the team have taken during the year from 
the decision to top up furlough payments 
to ensure everyone received 80% of their 
wages and the salary sacrifice made in the 
first lockdown by the Board and Executive 
Team, to the suspension of commercial 
rent for our Tenants.

Our People Team has provided access to 
emotional and financial support for team 
members who need it, and access to online 
training for those team members who 
wanted an additional stimulus during the 
long months of lockdown. Meanwhile 
Simon has provided regular video blogs to 
keep the entire team informed, up to date 
and, frequently, entertained while our 
team members and Tenants have played 
active roles in their communities providing 
meals for the homeless, working in vaccine 
centres and undertaking numerous 
volunteering opportunities.

During the year, we announced the 
departure of our Finance Director 
Adam Councell, who will be returning 
to the services sector later in the year. 

“Fuller’s is a company 
that has always prided 
itself on its long-term 
strategy and vision, and 
that continues to stand 
us in good stead and 
remains unchanged.”

Equity raise net of expenses

£52m

Covid Corporate Financing Facility 
accessed

£100m

3

Adam has made an important and valued 
contribution to Fuller’s during one of the 
most difficult chapters in its history and 
we thank him and wish him well in his new 
role. Post year end, we were delighted 
to announce that Neil Smith, a highly 
experienced Finance Director who has 
spent much of his career in the pub sector, 
will be joining us later in the year. Neil will 
be an excellent addition to Fuller’s, the 
Executive Team and the Board and we look 
forward to welcoming him to the Fuller’s 
family and working closely with him in 
the future.

Fuller’s is a company that has always prided 
itself on its long-term strategy and vision, 
and that continues to stand us in good 
stead and remains unchanged. Our 
predominately freehold estate provides 
the base for our business and, while we 
may tweak the tactics in the short term 
to reflect ever-changing situations, we are 
excited about getting back on track to 
continue to deliver our long-term strategy 
and return to growth.

Trading with social distancing is like 
trading with one arm behind your back and, 
in light of the year we have just endured, 
we have had to take actions that are 
outside the norm. These include the equity 
raise undertaken at the start of the new 
financial year and the decision not to 
propose a dividend this year. I realise the 
latter is disappointing for our shareholders 
and I thank them for their ongoing 
understanding in these difficult times. 
The Board recognises the importance 
of dividends to our shareholders and hopes 
to resume dividend payments once the 
business is again trading profitably on 
a sustained basis.

I would like to thank all my colleagues at 
Fuller’s for their loyalty and perseverance 
in the face of this unprecedented 
pandemic, and their enthusiasm to get 
back to their role of welcoming and 
entertaining our customers once again.

M I C H A E L   T U R N E R
C H A I R M A N

8 July 2021

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021At the heart of our community

S U PP O R TI N G O U R CU S TOM E R S

Creating beautiful, future proof 
spaces so families and friends can 
reunite and relax

The various restrictions imposed during the year on our 
business have been difficult to negotiate for both our teams 
and our customers – but out of adversity comes innovation 
and adaptation. Gardens have become more important 
than ever and we’ve carried out a wide range of investments 
in our pub gardens and outside spaces during the year with 
gazebos, purpose built structures and jumberellas making 
these beautiful spaces even better – like this one at 
The Mayfly in Stockbridge. Going out and staying out 
has never been more enjoyable.

4

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021STRATEGIC REPORT5

Strategic ReportAdditional informationFinancial statementsGovernanceOverviewFULLER’S ANNUAL REPORT AND ACCOUNTS 2021At a Glance

O U R PU R P O S E :

O U R VA LU E S :

1.   Doing things 
the right way

•  Deep pride and genuine enjoyment 

for the business we’re in

•  Integrity, quality, care and attention 

to detail in everything we do
•  Total dedication and passion for 

everything we do

•   Also about doing the right thing, not 
just doing things in the right way

•  Bringing a positive ‘can do’ attitude to 
any challenge, always going above and 
beyond for our customers.

Happy teams serving 
happy customers

O U R V I S I O N :

We create exceptional 
experiences full 
of style and spirit – 
characterful pubs and 
hotels where everyone 
feels they belong… 
and where people 
leave happier than 
when they arrived

The Antelope, Belgravia
Doing the right thing has never been more 
important and our teams have strived to ensure 
that we keep our customers – and ourselves – safe 
and secure with additional cleaning, face masks 
and lashings of sanitiser.

3. Celebrating individuality
•   Nurturing the individuality, spirit 

and unique character of each person, 
pub and bedroom, because that’s 
what makes us special 

•   Believing that it’s the individuals 
who create a great experience… 
and make that experience come alive
•  Embracing the freedom of thought, 
creativity and diverse personalities 
that make us who we are

•   Where everyone can be who they are… 

and make a real difference.

6

The Alice Lisle, Ringwood
The Fuller’s family is a huge collection of smaller 
families – in each one of our pubs and hotels.

2. Being part of the family
•  A ‘family business’, in the 

broadest sense 

•  Bringing a family ethos and feeling 
to how we work – one team pulling 
together, in each pub and hotel, and 
also together across Fuller’s

•  A warm sense of belonging – everyone 
together, including our customers 
•   Where every member of the family is 
valued for bringing something special 

•  Looking out for each other, in 

a warm environment built on trust 
and empowerment

•   Supporting and respecting each other… 

and challenging when needed

•   Taking the long-term view, not always 

about short-term gain.

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021STRATEGIC REPORT4.  Always asking 
what’s next?

•   Always asking what’s next?… for 
our people, for our customers, 
for our pubs and hotels

•   A restless passion to continuously 
improve, experiment and make 
things better

•   Encouraging new ideas and 
creativity in our people

•  Outward looking, in touch with 

our market and customers

•  Always changing for the better, 

but never changing for change’s sake

•  Embracing the best from our past, 
thinking creatively about our future.

Number of employees at year end

3,764

The Swan, Cotswold Inns & Hotels
Our purchase of Cotswold Inns & Hotels included 
The Swan at Bibury, one of the area’s true gems.

Managed Pubs and Tenanted Inns (%)

Revenue by division (%)

Fuller’s Managed Pubs and Hotels within  
the M25 

Fuller’s Tenanted Inns within the M25 

Fuller’s Managed Pubs and Hotels  
outside the M25 

32%

13%

23%

Fuller’s Tenanted Inns outside the M25 

 32%

Fuller’s Tenanted Inns 

Fuller’s Managed Pubs and Hotels 

13% 

87% 

Analysis of Managed revenue – Rural/Suburban/Urban (%)

Rural 

Suburban 

Urban 

30%

48%

22%

Our geographic reach throughout the South East

The Bear, Oxford
Well, we do encourage people to celebrate their 
individuality, as can be seen here at The Bear in 
Oxford – whoever the masked bear is, we promise 
the welcome will be friendly.

Managed 

Bel & The Dragon 

Cotswold Inns & Hotels 

Tenanted 

7

195

7

7

175

LONDON

GovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021OverviewStrategic ReportAt the heart of our community

8

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021STRATEGIC REPORTS U PP O R TI N G O U R N E I G H B O U R H O O D S

Keeping doors open to serve  
and support the local community, 
and to provide more than just  
a place to eat and drink

When the Government closed pubs in March 2020, 
The Red Lion, Ealing decided to find a way to keep the doors 
open. Licensee Edin Basic, acutely aware of his role in the 
community and his reputation for great Italian food, decided 
to build on this with a community store, in the pub, 
majoring on outstanding Italian produce. With rosemary 
focaccias, freshly baked by Edin every morning, Parma ham, 
antipasti and a wide range of Italian cheeses, la dolce vita 
remained very much present in this quiet corner 
of West London.

9

Strategic ReportAdditional informationFinancial statementsGovernanceOverviewFULLER’S ANNUAL REPORT AND ACCOUNTS 2021S T R A T E G I C   R E P O R T

Chief Executive’s Review

10

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021As I write this, the country is still awaiting 
the start of the return to normality, and 
we look back on a year that started and 
ended with our entire pub estate closed. 
During the year, we have traded for the 
equivalent of just 29% of the financial 
year – and this is reflected in our fiscal 
performance with revenue1 down 77% 
to £73.2 million (2020: £316.0 million).

Against this backdrop, I want to start this 
review of the year by paying tribute to the 
incredible team of people that work at 
Fuller’s. From my Executive Team to all 
our team members in our pubs, hotels and 
support centre, and our Tenants, all have 
dealt with the ups and downs of the past 
year with positivity and optimism – filling 
their time during the many periods of 
furlough by working at vaccine centres, 
as delivery drivers, in food banks or serving 
and supporting their local communities. 
At various times, we have had 98% of the 
whole team furloughed and whenever we 
have been ready to open up again, they 
have been match fit and delivered a great 
Fuller’s experience in the most challenging 
of circumstances. I would like to personally 
thank them all most whole-heartedly for 
their dedication, commitment and loyalty.

We have now reopened the entire estate, 
albeit with continued social distancing and 
table service restrictions, and have used the 
past year wisely – investing in our pubs and 
hotels, accelerating digital projects and 
rightsizing our teams. While it may have 
been an unusual year in terms of revenue, 
we have emerged in the best possible 
position operationally as the country stands 
ready to begin shaking off the spectre 
of coronavirus.

We started the year with a clear strategy, 
purpose and vision. While the pandemic 
may have altered the short-term tactical 
activity that delivers the strategy, the 
overarching principles are unchanged. 
This clear focus, aimed at delivering 
sustainable returns for the long term, 
is as relevant as ever and with our pubs 
and hotels reopened and trading again, 
we are optimistic about the future.

“Looking after our 
teams and Tenants 
has been a priority 
during the pandemic 
and communication 
has been at the heart 
of that.”

Revenue and other income

£73.4m

Capital investment

£16.5m

Prudent approach to navigating 
the pandemic
During the year under review, we have 
accessed the various Government relief 
and coronavirus support measures 
available. For much of the year, we have 
had 98% of our team members on the 
Coronavirus Job Retention Scheme 
(“CJRS”), with the Company topping up 
all salaries to 80%. We also put in place 
£100 million of funding through the Covid 
Corporate Financing Facility (“CCFF”) 
and have benefited from the various grants 
that have been on offer, the suspension 
of business rates and the hospitality VAT 
reduction. We are grateful for all of these 
measures, but despite this our average 
cash burn during the periods of total 
closure has been £4-5 million per month. 
With the periods of enforced closure 
lasting longer than anyone could have 
anticipated and a commitment to exit 
the pandemic in a position of strength, 
we decided at the end of the financial 
year to undertake an equity raise, 
successfully generating £52 million 
of net proceeds in April 2021.

Looking after our teams and Tenants 
has been a priority during the pandemic 
and communication has been at the 
heart of that. We led the industry in 
cancelling commercial rent ahead of the 
Government’s enforced closure and this 
was very well received. For our teams 
in our Managed Pubs and Hotels, and 
in the support centre, the Fuse digital 
communication system we implemented 
back in 2017 proved to be a popular and 
useful tool, providing a quick and instant 
way to share information and video 
messages, which have been really well 
received. We also hosted a number of 
webinars when we had more detailed 
information to impart and these became 
a regular fixture prior to each reopening. 
The success of these webinars has cemented 
their place in our communications toolkit 
and is another positive learning that we will 
take forward.

One of the areas we have paid particular 
attention to is the health and wellbeing 
of our teams during the pandemic. 

1  From continuing operations.

11

GovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021OverviewStrategic ReportChief Executive’s Review continued

Through Fuse, we have shared hints, tips and 
courses on coping and regularly promoted 
the wide range of support on offer from 
the Licensed Trade Charity. We provided 
supermarket vouchers for those most 
impacted during the tough third lockdown. 
The response from our team members 
has been very positive. We also provided 
Fuller’s vouchers to team members who 
volunteered in their local communities while 
furloughed for them to share with their 
fellow volunteers by way of thanks. 

On reopening our estate, we took 
a rational approach. Decisions were taken 
on a site by site basis and were based on 
the data available from a range of sources 
both internal and external – an approach 
which allowed us to minimise losses for the 
periods in which the estate was partially 
reopened. Following the last lockdown, 
we reopened 121 Managed Pubs and 
Hotels on or soon after 12 April 2021 with 
outside trading only, with the remainder 
of the estate opening on 17 May 2021.

Positioning the business 
for long‑term growth
At the start of the year, we completed the 
integration of the support functions for 
both Bel & The Dragon and Cotswold 
Inns & Hotels, and the delivery of the 
Transitional Services Agreement (“TSA”) 
with Asahi. We also completed the sale of 
the Stable Pizza and Cider Limited (“The 
Stable”), a leasehold business, to Three 
Joes. This streamlined the business and 
allows us to focus on the areas that will 
drive our growth in the future. 

These actions, combined with the sale of 
the Fuller’s Beer Business in April 2019, 
provided an opportunity to make further 
changes in our central functions – creating 
a leaner, more efficient, support centre 
team designed to assist a dedicated pubs 
and hotels business.

This exercise was completed in the first half 
of the year and we are confident we have 
the right people in the right places to 
continue to grow the business in the future, 
both organically, and through acquisitions 
and developments at the appropriate time. 
We also reviewed the size and composition 
of our teams at house level and, although 
we made a number of redundancies, these 
were kept to a minimum. As part of this 
exercise, we also successfully redeployed 
a number of people to other pubs and 
hotels within the Fuller’s estate.

During lockdown we introduced a new 
range of online learning opportunities to 
help our teams develop both personally 
and professionally. The courses were 
delivered through Fuse and focused on 
wellbeing and developing important life 
skills, everything from acquiring new digital 
skills to learning a new language. During 
the year 1,616 courses were completed 
with the most popular courses being 
around managing time, managing 
emotions, and wellbeing. 

Finally, to underpin the right team, we 
need the right systems and we have used 
the downtime during the year to identify 
an appropriate, first-class central finance 
system. As a result, we will be rolling out 
our new Microsoft Business Central 
software package in October this year 
– simplifying our ordering and accounts 
processes and crucially improving the flow 
and understanding of data to the business.

Innovative solutions for a digital future
The onset of the coronavirus pandemic 
forced us to rethink our customer journey, 
removing contact points and improving 
our use of digital technology. While these 
were implemented as a solution to an 
immediate problem, the learnings we have 
taken and the success of these projects, 
have now made them a permanent feature 
of our business. 

The pre-visit journey is now key to our 
customer, from searching and viewing to 
booking and ordering. This encompasses 
a myriad of digital touch points for the 
consumer in both pubs and hotels that, 
to achieve optimal efficiency and 
a frictionless journey, all need to be 
seamlessly interlinked. This work is on 
schedule and initial enhancements in 
centralised bookings and Order & Pay 
are working well. 

The Order & Pay solution was put in place 
for the initial reopening of the estate in 
July last year. The system, which allows 
customers to scan a QR code to view the 
menu, place orders and pay – all without 
having to leave the table, wait for a team 
member, or download an app – proved 
both successful and popular with team 
members and customers. We have 
successfully rolled this out across the 
estate and customers that use it have 
given higher Net Promoter Scores, better 
tips for the team and migrated to more 
premium drinks. 

“The onset of the 
coronavirus pandemic 
forced us to rethink 
our customer journey, 
removing contact points 
and improving our use 
of digital technology.”

12

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021STRATEGIC REPORTThe improvements to our booking platform 
shorten the customer journey and 
auto-confirmed bookings now account for 
nearly two-thirds of all reservations made. 
Meanwhile, the central sales team has been 
instrumental in encouraging customers to 
look outside our peak periods and, where 
necessary, consider alternative Fuller’s 
venues to deal with demand – broadening 
our peak trading times and reducing lost 
sales. During July and August last year, 
our central sales team delivered over 
one million covers.

At the tail end of 2019, we adapted our 
accommodation marketing strategy to 
focus on the domestic tourism market 
– a decision that has been vindicated with 
the uplift in staycations since the outbreak 
of the pandemic. Access to this market 
has been further boosted by search engine 
optimised hotel finders, focusing on 
acquiring new customers around key 
domestic holiday activities such as dog 
friendly hotels in the New Forest. This 
drove bookings in our hotels and pubs with 
rooms and 15 of our accommodation sites 
had record accommodation weeks despite 
the pandemic. In the Cotswold Inns & 
Hotels business, which we acquired in 
October 2019, we worked particularly 
hard to build a good digital customer 
journey for people booking and our 
success is reflected in the website 
conversion rate rising 28% with a 19% 
rise in direct website revenue. 

This digital customer journey underpins 
our marketing strategy and key to this 
is our single customer view database. 
During the year this database has grown 
by 42% to 1.6 million people, of which 
over 500,000 are opted in and fully 
contactable. The largest data sources were 
our booking engine, Design My Night, 
and Wireless Social, our wifi provider. 
The Cotswold Inns & Hotels database 
also saw strong growth, increasing by 
103%, and we have grown the Fuller’s social 
media audience too during the year with 
increases across Facebook, Twitter 
and Instagram of 12%, 15% and 
20% respectively. 

While our pubs may have been closed for 
much of the year, our website was very 
much open for business. We had more 
customer engagement than ever on our 
new pub finders – with visits up 55.7% 
against the prior year, largely driven by 
our Pubs Reopening finder. 

Tempestuous Times
Even coronavirus couldn’t stop our ever popular 
Shakespeare in the Garden from taking place. 
Never has The Tempest, performed here at The 
Windmill in Portishead, been more appropriate.  
@weareopenbar

Instagram followers

18,300

Number of people on our database

1.6m

13

At all digital points of interaction, we 
collect data – which helps us understand 
what consumers are buying and how they 
are behaving. This gives us the ability to 
communicate easily and efficiently with 
our customers and potential customers 
and continues to successfully convert 
to increased bookings. It is supported 
by incredible in-pub activity including 
Shakespeare in the Garden and the 
forthcoming Comedy on Tap.

This mix of digital communications 
promoting exciting in-pub activity drives 
spend per head, attracts new customers, 
and provides more reasons for existing 
customers to visit. We will continue to 
monitor which digital levers translate into 
the highest profit and constantly review 
and revise our online communications, while 
not jeopardising the legendary personal 
hospitality for which Fuller’s is famous.

Well‑invested pubs in 
stunning locations
The foundation of our business is our 
predominately freehold pub estate and 
investment in the estate is a key tenet 
of Fuller’s success. While many of our 
competitors suspended their capex 
programmes during the pandemic, we did 
the opposite – maximising this opportunity 
to complete planned investments and 
bringing forward others to take advantage 
during the enforced closure. 

During the year, we have completed a large 
number of investment schemes including 
10 transformational refurbishments at sites 
including The Coach & Horses in Soho, 
The Elephant in Finchley, The Fox & Pelican 
at Grayshott in Hampshire and The King’s 
Arms Hotel in Woodstock. We have two 
further ongoing schemes that began in the 
last financial year – The Kingswood Arms 
in Kingswood near Banstead, which opened 
towards the end of June, and The Red Lion 
in Wendover, which opened on 7 July 2021 
as our seventh Bel & The Dragon site. We 
also opened one brand new site during the 
year – The White Horse at Wembley, in 
the shadow of the iconic Wembley Arch 
and perfectly poised to benefit from the 
delayed European Championships. 
We have also used the closure period 
to undertake smaller schemes across 
a number of Cotswold Inns & Hotels 
and Bel & The Dragon sites, completing 
works to further enhance these already 
wonderful properties. 

GovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021OverviewStrategic ReportChief Executive’s Review continued

The pandemic has put a firm focus on 
outside spaces and pub gardens – which 
have seen an increased level of investment. 
We invested heavily in “winterisation” 
projects during the year and we will be 
investing a further £4 million in over 90 
schemes during this financial year, ready 
for the autumn. Outside spaces can now 
be pre-booked and our customers are 
more accustomed to being in the open air. 
With a huge range of innovative solutions, 
including stretch tents, giant teepees, 
huts, sheds and pergolas to keep customers 
warm and dry, we expect to see this trend 
continue. There is no doubt that the status 
of the pub garden has been elevated and the 
development of, and investment in, these 
outstanding areas will ensure that the pub 
garden is now a year-round asset, not just 
for enjoying on the August Bank Holiday.

Tenanted Inns
Our high quality Tenanted Inns continue 
to play an important strategic role in our 
balanced estate and, at the very start of 
the pandemic, we took the decision to 
suspend commercial rent for our Tenants 
during periods of closure. The benefits 
of this decision are now being realised as 
our Tenants used the savings to improve 
their pubs and have emerged from the 
pandemic debt free and in pole position 
for reopening. When trading has been 
possible, we have taken a bespoke view 
by pub to ensure a fair and appropriate 
rent has been charged.

Throughout the lockdown, we have kept 
our Tenants informed with tips and training 
materials to help them through the closure 
periods and to reopen safely and profitably. 
We have also provided support on mental 
health and refunded unopened kegs 
and casks to further help with cash flow. 

In return, our Tenants have been quick to 
reopen when allowed. All opened in July 
2020, albeit some were a little cautious 
and opened a few weeks after lockdown 
ended, but the pubs traded very well 
during the summer, making the most of 
the Government’s Eat Out to Help Out 
scheme. Like the Managed estate, trading 
slowed as restrictions tightened in the 
autumn, and most pubs struggled through 
the staggered opening and closing of 
the tier system and were already closed 
when the full lockdown was reintroduced 
in January. I am pleased to confirm that 
all pubs are now open and trading again.

During the lockdown, we progressed with 
plans to improve the training and induction 
process for Tenants with the addition of 
a new team member, whose sole focus 
is around recruiting new Tenants and 
ensuring they are fully inducted and 
supported as they start their partnership 
with Fuller’s. This has been well received 
and has been instrumental in reducing 
vacancies in our Tenanted Inns. I am 
delighted to say that Iain Rippon has 
proved to be an excellent leader for our 
Tenanted Inns business and when our 
Tenanted pubs started to reopen from 
April, we did not have a single vacancy. 

An evolving and engaging 
ESG strategy
This year has seen a major change in our 
approach to corporate social responsibility 
with an evolved Environmental Social 
Governance (“ESG”) programme now 
integral to our business strategy. Under 
the banner of Life is too good to waste, 
we have three work streams covering the 
environment, our communities and our 
people. We are in the process of recruiting 
a dedicated Head of Sustainability to drive 
the ESG programme – and in particular 
the environment and community elements. 

Eat Out to Help Out
The Government’s Eat Out to Help Out scheme 
definitely helped encourage customers to come 
back to the pub last August – and it gave us lots 
to shout about on social media. 
#EatOutToHelpOut

14

Our new approach to addressing ESG will 
see our commitment to these three areas 
underpin our strategy, our decision making, 
and our vision. We have always looked to 
reduce our carbon footprint, and now it 
will be a requirement in our investment 
case. We have always played a role in 
our communities – and we will bring the 
community more into the business and 
ensure that our support is not just financial, 
but a holistic and integrated approach to 
working with our charity partners.

Under the framework of Our people are too 
good to waste, we will focus on three areas 
– wellbeing, genuine careers and belonging 
(inclusion). This forms part of the wider 
people plan to create a compelling people 
proposition under the banner True to You.

Looking forward to the future
The end of restrictions is now just 11 days 
away and our pubs and hotels are perfectly 
placed to benefit from growing consumer 
confidence and the return of normal life. 
Pubs are social spaces that thrive on 
spontaneity – a quick pint, staying for 
a bit longer to chat to someone at the bar 
or just walking past a beautiful pub garden 
and deciding to stop for a bite to eat 
without pre-booking a table. I know that, 
across our estate, our teams are excited to 
see those behaviours return.

The boom in staycations and desire to get 
back out with friends has led to strong 
trading in parts of our estate – particularly 
Cotswold Inns & Hotels and our rural pubs 
with rooms – and there is an incredibly 
busy season to come with numerous 
weddings and a high level of advance 
bookings. With our entire estate open, 
like for like sales for the 12 weeks to 3 July 
2021 are running at 76% of 2019 levels, 
cash generation is strong and our net 
debt levels are below where they were 
pre-pandemic. The importance of our 
perfectly balanced estate has come in to 
play with different parts of the business 
showing different recovery trajectories 
and we are very comfortable with the 
Company’s current position. 

We have a clear set of priorities for the 
next 12 months. We will continue to deliver 
our strategic goals, invest in our estate, 
and implement our new central finance 
system. Other projects, such as our 
employer brand and further work around 
our digital customer journey, will be 

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021STRATEGIC REPORTprogressed and we will, as ever, 
keep a watching brief on appropriate 
opportunities in the market. In the 
short term, we will continue to address 
challenges around recruitment and supply 
chain, which are having an impact right 
across the hospitality sector.

The elements that combine to make 
Fuller’s such an amazing company have 
been reiterated many times before and are 
always worth repeating. The foundations 
are our iconic, predominately freehold, 
well-invested estate of stunning pubs and 
hotels, which are geographically southern 
based and cover city, town, village and 
rural locations. At our heart are the 
amazing team members and entrepreneurial 
Tenants that make up the Fuller’s family, 
and we are driven by a clear, consistent, 
long-term strategy. Combined with our 
strong Balance Sheet, a cash generative 
business and the fact that the enduring 
appeal of the high-quality British pub has 
never been stronger, we look to the future 
with confidence. 

S I M O N   E M E N Y
C H I E F   E X E C U T I V E

8 July 2021

@EpilepsyAction
Leah Murrell, our deputy manager at The Mill 
at Elstead, ran an online fundraiser for Epilepsy 
Action to say thanks for all the help she had 
received from the charity since being diagnosed.

@TheAngelAndCrownRichmond
The Angel & Crown in Richmond did an 
amazing job of feeding the homeless during 
lockdown, providing a takeaway meal and, 
later, essentials including clothes and toiletries. 
The pub was widely recognised for this amazing 
contribution to the community.

@Pennies_orguk
We are proud to be a supporter of Pennies 
and delighted to see this excellent initiative hit 
a real milestone when it celebrated 100 million 
micro-donations made by customers across its 
retail partners.

Thanks to  
you, this  
year we have  
achieved…

@only_a_pavement_away / @Fullers
A team from Fuller’s was delighted to 
participate in a 48 hour relay for the charity 
Only a Pavement Away, which finds careers in 
hospitality for people who are, or are in danger 
of becoming, homeless.

@beehivepub
The Beehive in Egham opened a food market 
in its car park with a delivery service for those 
who couldn’t make it. In a further step to 
maintain links with its regulars, the pub also ran 
a virtual pub quiz through its Facebook page 
during lockdown.

@elephantinn / @NoahsArkHospice /  
@NLondonHospice
With some remaining stock at The Elephant 
in Finchley nearing the end of its shelf life 
during the first lockdown, general manager 
Bart Stachecki and his colleagues decided to 
sell it off for charity to local residents, raising 
valuable funds for two local hospices.

@ploughinnealing
Many of our pubs showed their support for key 
workers with picture displays in their windows. 
They also joined in when the nation clapped for 
carers – like Richard Cavanagh, the general 
manager at The Plough in Ealing, and his family 
seen here on their balcony.

15

GovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021OverviewStrategic ReportOur Business Model

D E S CR I P TI O N

H OW WE CR E ATE VA LU E

Customer Offer 
We are famous for delicious, fresh, seasonal 
food and an extensive range of beers, wines, 
spirits and soft drinks as well as over 1,000 
boutique bedrooms. We have a clear vision to 
deliver memorable experiences that ensure our 
customers leave happier than when they arrived.

Iconic Properties 
Our predominantly freehold estate is mainly 
located in the South and South East of England. 
It is a great balance with rural, suburban and urban 
sites. It includes some truly iconic sites such 
as The Still & West in Old Portsmouth and 
The Churchill Arms in Notting Hill. 

Tenanted Inns Estate 
Our Tenanted estate is an important part of our 
balanced business and is highly cash generative.

People 
Our people make the real difference to our 
business. Whether dealing with consumers or 
colleagues, they deliver outstanding service from 
bar to boardroom. Our purpose is happy teams, 
happy customers – and we strive to ensure that 
everyone knows the key role they play in delivering 
that purpose, vision and strategy.

 Digital Technology 
This encompasses a myriad of digital touch points 
for the consumer in both pubs and hotels that, 
to achieve optimal efficiency and a frictionless 
journey, all need to be seamlessly interlinked. 
In addition, continued development of our digital 
technologies and systems further enhance our 
customer knowledge and understanding and create 
efficiencies in our internal processes.

Financial Strength 
Our strong Balance Sheet and prudent approach 
to cash management ensure that we are well placed 
to grow both organically and through acquisition. 

Managed Estate
The purchases made by the customer are the 
majority contribution to our revenue and profit. 

Tenanted Inns
The revenue streams from this part of the  
business include rent and income from the sale 
of beers, wines and spirits to our Tenants. 

Supplier Collaboration 
We work with our suppliers for mutual benefit, 
creating distinctive products that can only be 
enjoyed at Fuller’s. This includes bespoke food like 
our London Porter Smoked Salmon and ice-
creams from Laverstoke Park Farm. It also includes 
beers and wines that are unique to our pubs – both 
through the Long-Term Supply Agreement with 
Asahi, and through small supplier collaborations. 

16

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021STRATEGIC REPORTO U TPU T S

TH E VA LU E WE S H A R E

Revenues
We generate revenues from the day to day 
operations in our Managed Pubs and Hotels, as well 
as from our Tenanted Inns estate. In addition, we 
generate some rental revenue from unlicensed 
properties. Another source of income is rebates 
from third party suppliers, which we receive by 
achieving purchasing targets through higher sales 
in our Managed and Tenanted pubs. 

Cash Flow
We have a highly cash generative business and 
a careful approach to our financial management. 
By ensuring that we always produce more than 
enough revenue to cover our costs, we maintain 
our liquidity which allows us to expand both 
organically and through acquisitions. 

Reinvestment and Refurbishment
By maintaining high standards in terms of both 
structure and décor, we protect our assets. We also 
regularly invest in upgrading our properties with 
transformational schemes that reflect changing 
markets and customer behaviour. In addition, 
we invest in new properties – both single and, 
if appropriate, group acquisitions in line with our 
strategy (see page 18).

Customers
Our customers leave happier than they arrived, 
following a memorable, premium experience  
(see our purpose and vision, page 6).

Shareholders
Prior to the recent pandemic, our progressive 
dividend policy had shown increasing returns for 
over seven decades. The Board hopes to resume 
dividend payments once the business is again 
trading profitably on a sustained basis.

People
Our team members tell us that they enjoy being part 
of the Fuller’s family and that they appreciate our 
investment in their wellbeing. We provide best-in-
class training and development programmes and 
genuine opportunities to develop through internal 
career progression. Our policies ensure that we have 
a respectful and inclusive working environment and 
a consistent approach to supporting our people.

Communities 
We strive to play a key role in the communities and 
neighbourhoods in which we operate with support 
for local events and groups. We support a number 
of charities, including Special Olympics GB 
at a corporate level and, where possible, offer 
matched funding for our support centre employees 
and general managers where they are undertaking 
fundraising activities.

17

GovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021OverviewStrategic ReportWhile it may have been a strange year, 
we have continued to pursue our strategy 
– with the addition of a fifth key element, 
focused on ESG. Here we review the steps 
we have made over the past year.

1  
To deliver a distinctive 
customer experience across 
the whole Fuller’s estate 
•  Building genuine partnerships 

while sourcing the right range of 
authentic products to give Fuller’s 
competitive advantage

•  Optimising the customer’s journey 

digitally, both at central and local level 
to drive a seamless interaction and 
improve conversion rates 

•   Broadening the appeal of our pubs and 
hotels to new and existing customers 
through a targeted offer and relevant 
omni-channel marketing

•  Surprising and delighting our customers 

in our venues by managing their 
experience, pre, during and post visit.

Progress:
This year has been fundamentally 
impacted by estate closures and 
operational restrictions due to the 
coronavirus pandemic and associated 
lockdowns. However, we have continued 
to work with our suppliers to ensure we 
have the best and most relevant products 
in our portfolio and are in the best possible 
position as we return to business as usual. 
We have also worked to ensure our 
customer journey and offer is relevant, 
well-presented and communicated. 

We have continued to deliver memorable 
experiences – with our ever-popular 
Shakespeare in the Garden programme 
taking place in a Covid-secure environment 
during the pandemic, which received 
a fantastic reception from audiences 
across our estate.

Improvements have included investments in 
our outside spaces, which have become key 
to trading post-pandemic, the development 
of digital processes to improve the customer 
journey and enhancements to the way we 
book, reserve and confirm tables – all 
supported by innovative social media and 
digital communications.

Our Strategy

Priorities:
•  Build on our single customer view 

database to further improve the success 
of our targeted e-mail campaigns 
•  Map the role of technology in the 

customer journey and maximise the 
use of digital tools in building sales and 
improving the customer’s digital journey 

•  Continue to deliver innovative and 
exciting customer experiences – 
in a safe and secure environment 
•  Measurement of our success through 
invested like for like sales growth and 
Net Promoter Score.

Influences:
•  Customers need an experience 

that cannot be replicated at home 
•  We need to adapt our operation to 
meet changes in behaviour and 
expectations following on from the 
coronavirus pandemic and changes 
to work/home life balance 

•  Monitor and respond to changes in 

consumer trends, particularly around 
healthier lifestyles. 

2  
To grow by carefully 
targeted acquisitions and 
developments that enhance 
our premium business 
•  To maintain the fabric of the 

estate, ensuring high standards 
and legal compliance for both 
colleagues and customers
•  Streamlined project process, 
utilising skills within the team 
and pool of designers, delighting 
customers and enhancing our offer

•  Maximise the potential from our 
exceptional estate, improving 
operational efficiency, 
premiumisation and stand out
•  Keeping appraised of potential 
acquisition opportunities to add 
value and by continuous assessment 
of our estate.

Progress:
During the year we completed the full 
integration of Cotswold Inns & Hotels, 
acquired during the previous financial year. 
Cotswold Inns & Hotels is an excellent 
fit with our existing business, adding 201 
bedrooms to our estate, and this area 
performed comparatively well during the 
year, with staycations being very in vogue. 

18

We also opened The White Horse at 
Wembley – a great new pub in the shadow 
of the iconic Wembley Arch, amidst a new 
development of 6,000 homes. 

During the periods of enforced closure 
this year we have taken the opportunity 
to complete a large number of investment 
schemes, including 10 transformational 
refurbishments. We have also invested in 
outside spaces and pub gardens in order to 
maximise the use of these spaces outside 
of the summer months.

Priorities:
•  To complete further outdoor projects 
to maximise the garden trading area
•  To continue with our programme of 

investment in our estate to ensure we 
always have the best pub in the area

•  To seek further acquisitions that 

enhance our estate and increase our 
customer base 

•  Measurement of our success through 
operations revenue and profit growth. 

Influences:
•  Availability of high quality sites 

and opportunities. 

3  
To build a leaner cost 
base by investing and 
improving processes
•  Building genuine partnerships that 
keep input costs in check and give 
Fuller’s competitive product advantage

•  Drive collaboration by creating 

effective cross-functional teams 
•  A relentless and agile approach to 

continuous improvement and efficiency, 
with decisions backed by data

•  Taking responsibility for our future 
by putting a value on sustainability 
in every decision. 

Progress:
This year has been heavily impacted by 
coronavirus and the associated restrictions 
and procedures that have been necessary 
during the periods pubs have been able 
to trade. We successfully implemented 
a range of new processes and procedures, 
such as Order & Pay, which allows the 
customer to peruse the menu, place 
an order and pay the bill without leaving 
their table, to ensure the safety of our 
customers and team members in light 

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021STRATEGIC REPORT 
of the coronavirus outbreak. These 
processes are now embedded in our 
operations and have stood us in good 
stead as we move through the reopening 
phases during the new financial year.

During the year, we have also enhanced 
the way we use our central booking system 
and team. This has further improved the 
customer journey and increased auto-
confirmed reservations with better 
scheduling of bookings, and ensuring we 
offer suitable alternative venues within the 
estate where sites are fully booked.

Following a full review of the supply chain, 
we have moved to a new ordering system, 
that sees orders placed twice weekly and 
delivered two days later, driving better 
planning and forecasting, whilst improving 
efficiency for our suppliers.

During the year we have identified, 
planned and are already well underway 
with the project to transition to a more 
suitable finance system for a focused 
pubs and hotels business, which will 
both simplify our ordering and accounts 
processes and improve the flow of data 
to the business. 

Priorities:
•  Complete implementation and roll 
out of the new Microsoft Business 
Central software package during 
autumn 2021

•  Build on our single view customer 

database by identifying key interaction 
points in the customer journey and 
digital solutions to improve the 
customer journey

•  Measure our success through 
gross profit margins, Net 
Promoter Score, contactable 
database numbers and marketing 
campaign return on investment.

Influences:
•  Changes in consumer behaviour due to 
the impact of the coronavirus pandemic 

•  Increased customer use of digital 

technology 

•  Importance of safeguarding personal data. 

4  
Supporting these 
objectives by recruiting, 
developing and investing 
in the best people 
•  A modern, transparent and fair 
reward package that attracts 
and retains the right people and 
incentivises high performance 
•  An inclusive workplace where 

wellbeing is taken seriously, and 
everyone has a place and a voice 
•  Genuine opportunities for a career 
and a strong talent pipeline with 
the right skills for the future
•  A compelling and differentiated 
employment brand coupled with 
a best-in-class recruitment experience.

Progress:
During the pandemic, the health and 
wellbeing of our teams has been supported 
in several ways. We have shared hints, 
tips and courses, provided access to 
resources, regular video updates and 
more targeted support in the form of 
supermarket vouchers for those most 
impacted. During the year 1,616 online 
courses were completed on a range of 
subjects as diverse as managing time 
and learning a new language.

We supported our Tenants during the 
pandemic in a variety of ways, including 
suspending commercial rent during 
periods where they were unable to trade 
and by signposting sources of financial and 
emotional support. As a result, our Tenants 
have been in a position of strength as they 
reopened their pubs. 

Priorities:
•  Continue to find the best people 

through a strong employer brand – 
work is well underway in this area 
•  Ensure we are fit for the future with 
the right organisational structure, 
capability and roles 

•  Ensure our people experience engages 
our team members, fulfils their needs 
and ambitions, and encourages the best 
people to stay at Fuller’s

•  Undertake an employee satisfaction 
survey during the current full year
•   Continue to roll out our new employer 
brand – True to You – and support this 
with ongoing personal development and 
career progression

19

•   Measure our success through staff 

turnover, application numbers per role, 
number of successful apprenticeships 
and staff engagement.

Influences:
•   Impact of potential changes to the size 
and composition of our workforce in 
the light of coronavirus and changing 
consumer behaviour 

•  Impact of Brexit on the labour market 
pool within the hospitality industry 

•  Availability of labour with appropriate skills. 

5  
A clear ESG strategy under 
Life is too good to waste 
•  A road to net zero delivered through 

energy and waste management 
reducing our carbon footprint

•   Supporting the communities in which 
we operate through charity links and 
community-based initiatives

•   Supporting our teams through training 
and development, health and wellbeing, 
and a sense of belonging.

Progress:
ESG has always been important to us, 
but this year we have added this as our 
fifth strategic priority to recognise its 
importance at the heart of the business 
and will report progress on this in our 
next Annual Report. We are in the process 
of hiring a dedicated Head of Sustainability 
who will be responsible for implementing 
the programme and setting and delivering 
KPIs against it. Further details on the 
Life is too good to waste initiative can be 
found in the Corporate Social 
Responsibility Report on page 34.

Priorities:
•  Establishing a road to net zero through 

energy and waste management, 
reducing our carbon footprint
•  Increasing our support for our 

charity partners

•  Creating an inclusive workplace, 
continuing our range of wellbeing 
initiatives and career planning.

Influences:
•  Impact of Government regulation and 
incentives on environmental initiatives

•  Media and consumer focus on 

ESG related issues

•  External influences such as coronavirus 
or Brexit provide additional challenges 
to the wellbeing of our teams.

GovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021OverviewStrategic ReportAt the heart of our community

S U PP O R TI N G O U R E M PLOY E E S

Feeling like a team even though  
we couldn’t be together –  
keeping our people connected, 
motivated and engaged

With our team members spread across the South of England, 
regular communication during the pandemic was essential. 
Our digital learning and communications platform, Fuse, was 
used for frequent informative and entertaining videos from 
the Chief Executive and for online learning to keep our 
teams engaged. At a house level, it was much the same. 
Take The Victoria in Paddington, where Chris Cochrane and 
Helen Wilson kept in touch with their team through 
a combination of WhatsApp, quizzes and even a collaboration 
video with all the team submitting their contributions 
individually to create something unique for The Vic. 

20

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021STRATEGIC REPORT21

Strategic ReportAdditional informationFinancial statementsGovernanceOverviewFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Financial Review

A DA M CO U N CE LL 
FI N A N CE D I R EC TO R

“The focus during the long periods 
of closure was to ensure that the 
Group emerged strongly once the 
estate reopened, with continued 
investment in capital projects and 
our digital offering.”

22

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021STRATEGIC REPORTFinancial Position and Performance
All figures below are for the continuing 
operations of the Group. 

Group revenue and other income fell by 
77%, signifying the detrimental impact 
that the enforced closure of our business 
unsurprisingly had on the results. On 
average our pubs were only open to trade 
for 29% of the days within the FY21 
financial year and even whilst open they 
were trading under severe restrictions. 
The significant decline in revenue resulted in 
an adjusted loss before tax of £48.7 million 
(FY20: profit of £19.4 million) and statutory 
loss before tax of £57.8 million (FY20: 
profit of £8.4 million). In periods where 
we have been able to trade, albeit with 
restrictions, trading has been encouraging 
with positive cash generation and like for like 
sales in Managed Pubs and Hotels at 80% 
during the period between 4 July 2020 
and 5 September 2020. Since then the 
restrictions became more onerous, resulting 
in the eventual closure of our entire estate 
around the end of December, until those 
pubs with outside space could reopen on 
12 April 2021. 

The focus during the long periods of 
closure was to ensure that the Group 
emerged strongly once the estate 
reopened, with continued investment 
in capital projects and our digital offering. 
However, it also meant ensuring we 
protected our financial position and kept 
cash burn to a minimum. The Group 
implemented a number of mitigating 
actions to reduce cash outflows and 
maintain liquidity, including the decision 
not to pay a dividend for FY20 and FY21, 
no bonuses for FY20, a voluntary salary 
reduction by the Board and Executive 
Team members of 25% and 20% 
respectively, and carrying out an exercise 
to rightsize teams across the entire pub 
estate and streamline the support function. 

As well as reducing costs internally, the 
Group also participated in Government 
initiatives to protect the viability of the 
business, including the CJRS, Eat Out to 
Help Out scheme and Business Rates grants. 
Through the various schemes the financial 
results benefited by £47.9 million. The Group 
was also confirmed as an eligible issuer under 
the CCFF scheme and issued commercial 
paper of £100.0 million. Even with all the 
measures put in place and the assistance 
received from the Government, cash burn 
was around £4-5 million per month.

Like for like sales when open

80%

Net debt excluding leases

£218.1m

Shortly after the end of the financial 
year the Group raised £52 million, net of 
expenses, through the issue of new equity. 
This leaves the Group in a strong financial 
position with sensible levels of debt given 
our asset rich Balance Sheet. It is from this 
position of strength that the business will 
be able to maximise the opportunities open 
to it as the economy reopens and trading 
gains momentum.

On 7 June 2020, the Group sold The 
Stable to Three Joes for an enterprise 
value of £0.5 million, which resulted 
in a loss on disposal of £0.9 million. 
As The Stable was sold during the period, 
the results have been reported within 
discontinued operations. The amounts 
shown as discontinued operations within 
the financial statements are an operating 
loss of £0.5 million as well as the loss on 
disposal. As part of the transaction, 
Fuller’s retained ownership of the five 
freehold properties associated with 
The Stable business.

23

Finance Costs
Total net finance costs (before separately 
disclosed items) have increased by 
£0.8 million to £8.4 million. The increase 
is driven by the interest cost recognised on 
the unwind of the lease liabilities. This has 
increased by £0.6 million because of rent 
concessions received during the course of 
the financial year which have been treated 
as lease modifications and remeasured at 
an increased incremental borrowing rate 
(“IBR”) from the IBR used at inception. 
Interest on loans has remained in line with 
prior year despite the average monthly 
borrowings increasing by £74 million, 
as this was offset by the lower interest 
rates on the CCFF. 

The net interest expense on our defined 
benefit pension scheme is shown within 
separately disclosed items as the charge is 
driven by market conditions at an arbitrary 
point in time and is not associated with our 
underlying trading. 

Separately Disclosed Items
The net position on separately 
disclosed items of £9.1 million expense 
(2020: £11.0 million expense) comprises 
principally £12.9 million of impairment on 
a number of properties, right-of-use assets, 
lease receivable and goodwill. Additionally, 
£1.9 million of reorganisation costs were 
recognised in the period which include 
redundancies as a result of the pandemic 
as well as costs associated with the hive 
up of Bel & The Dragon and Cotswold Inns 
& Hotels. These costs were marginally 
offset by £5.8 million profit on disposal 
recognised in relation to seven properties 
most of which were unlicensed properties. 

Tax
A full analysis of the tax charge for the 
year is set out in note 7 to the financial 
statements. Tax has been provided for 
at an effective rate of 18.3% on adjusted 
losses (2020 restated: 37.1% on adjusted 
profits) from continuing operations. The 
overall effective tax rate of 16.6% is due to 
the separately disclosed items being taxed 
at an effective tax rate of 7.7%.

A prior year adjustment to the net deferred 
tax liability has been recognised in the year, 
in respect of an understatement in the 
base cost of property, plant and equipment 
recoverable on a sales basis. This has 
resulted in an increase of £4.0 million in net 
assets at 31 March 2019 and a reduction 

GovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021OverviewStrategic ReportFinancial Review continued

Total tax collected (£m)

 Excise duty

 VAT

 PAYE and Employees’ NI

 Corporation Tax

 Business Rates

 Employer’s NI

 Other taxes and 
 Apprenticeship Levy

100

0

3.1

7.7

14.0

10.1

18.5

31.9

2.6

FY 2020

FY 2021

Revenue and other income

Managed Pubs and Hotels

Tenanted Inns

Unallocated

Group revenue and other income from continuing operations

Adjusted (loss)/profit by segment

Managed Pubs and Hotels

Tenanted Inns

Unallocated

Operating (loss)/profit from continuing operations

Finance costs

Adjusted (loss)/profit from continuing operations

1.0
5.5
0.4

12.2

0.2
-3.4

52 weeks 
ended 
27 March 
2021 
 £m

52 weeks 
ended  
28 March 
2020 
£m

64.0

9.2

0.2

73.4

286.3

29.7

3.7

319.7

52 weeks 
ended 
27 March 
2021 
 £m

52 weeks 
ended  
28 March 
2020 
£m

(26.1)

1.2

(15.4)

(40.3)

(8.4)

(48.7)

30.6

11.8

(15.4)

27.0

(7.6)

19.4

24

of £1.0 million to the profit after tax 
for FY20. The net deferred tax liability 
at 28 March 2020 has reduced by 
£4.0 million from £17.1 million to 
£13.1 million.

During the year the significant tax revenues 
the Group generates for the Government 
fell by 82%. During the 52 weeks ended 
27 March 2021, the total tax contribution 
of the Group to the UK Exchequer was 
£15.9 million (2020: £87.9 million) in 
taxes borne and taxes collected on behalf 
of colleagues, customers and suppliers. This 
significant reduction comprises a reduction 
in VAT payments of £31.7 million to just 
£0.2 million in the year (FY20: £31.9 million) 
and a corporation tax receipt of £3.4 million 
due to the losses incurred. The business rates 
holiday resulted in a saving of £13.6 million. 

Pension
The defined benefit pension scheme 
deficit has decreased by £1.2 million to 
£3.5 million (2020: £4.7 million) with both 
the fair value of scheme assets and present 
value of pension obligations increasing 
substantially. The present value of pension 
obligations increased by £18.8 million 
to £147.3 million, which was driven by 
a decrease in the discount rate from 
2.40% to 1.95%. This was offset by an 
increase of the fair value of scheme assets 
by £20.0 million from £123.8 million to 
£143.8 million. Standard deficit recovery 
payments of £2.3 million were also made 
during the financial year.

Shareholders’ Return
In light of the closure of the estate for 
the majority of the financial year the 
Board is not proposing the payment 
of a final dividend. 

During the period no ‘A’ ordinary 40p 
shares were purchased into treasury 
(2020: 48,700 ‘A’ ordinary 40p shares 
for £0.4 million). The middle-market 
quotation of the Company’s ordinary 
shares at the end of the financial year was 
860p. The highest price during the year 
was 880p, while the lowest was 530p. 
The Company’s market capitalisation 
at 27 March 2021 was £474.8 million 
(2020: £358.8 million).

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021STRATEGIC REPORTCash flow

EBITDA 

Interest 

Tax

Working capital 

Pension contributions and share transactions

Cash available for discretionary spend

Capital expenditure 

Separately disclosed items 

Property disposals 

Dividends

Disposal of Stable 

Cash flow 

Non-cash movement 

Net debt movement 

Sources of finance 

Bank debt 

Other debt 

Cash 

Total net debt excluding leases

Lease liabilities 

Total net debt 

2021
£m

 (13.1)

 (4.5)

 3.4

 (5.1)

(2.6)

 (21.9)

 (16.5)

 (1.5)

 10.8 

 (0.1)

 (0.2)

 (29.4)

13.2

 (16.2)

2021
£m

 207.7 

 27.5 

 (17.1)

218.1

 89.9 

 308.0 

Cash Flow and Net Debt
Overall net debt at 27 March 2021 has 
increased by £39.2 million to £218.1 million 
excluding leases, due to the enforced 
closure of the business for a substantial 
part of the financial year. Including leases, 
net debt has increased by £16.2 million to 
£308.0 million, reflecting a reduction in 
lease liabilities of £23.0 million driven by 
the sale of The Stable (£10.5 million) and 
a number of rent concessions received in 
the year that were treated as lease 
modifications (£10.0 million). 

Working capital outflow of £5.1 million 
was partly due to the amounts outstanding 
from the Government for the CJRS as 
well as the reduction in the VAT liability 
compared to the prior year. 

Sources of Finance
At 27 March 2021 the Group has 
£319.5 million of available facilities, of which 
£292 million was scheduled to mature 
within the next 12 months. Our undrawn 
committed facilities at 27 March 2021 were 
£84.0 million, with a further £17.1 million 
of cash held on the Balance Sheet. 

In June 2020, the Group increased its 
available facilities by accessing the CCFF 
programme and issuing £100 million 
of commercial paper.

Since year end, the CCFF was repaid in 
May 2021 and the Group agreed an Amend 
and Extend Refinancing of its existing 
debt facilities with its relationship banks, 
extending the maturity of the £192 million 
of debt facilities to 19 February 2023 and 
amending the financial covenants to a 
minimum liquidity level to 31 March 2022. 
The Group also raised a further £52 million, 
net of expenses, from an equity raise in 
April 2021. 

£20 million of our borrowings at 
27 March 2021 were hedged using 
swaps at a blended interest rate of 2.30% 
(excluding bank margin). The interest rate 
swap agreements in place will allow us to 
continue to borrow a portion of our bank 
debt at a fixed interest rate until 2022.

The Group’s financing is a mix of bank 
debt, debentures, cumulative preference 
shares, overdraft, cash and short-term 

25

deposits, as disclosed in notes 24, 26 and 
28. Other financial assets and liabilities 
such as trade receivables and payables 
arise through the Group’s operating 
activities. The Group does not trade in 
financial instruments.

Financial Risks and Treasury Policies
The Group operates a centralised treasury 
function, which controls cash management 
and borrowings and the Group’s financial 
risks. The objectives of the function are 
to manage the Group’s financial risk, 
to secure cost effective funding for the 
Group’s operations, and to minimise the 
adverse effects of fluctuations in the 
financial markets on the value of the 
Group’s financial assets and liabilities, 
on reported profitability, and on the 
cash flows of the Group. 

Transactions of a speculative nature are 
prohibited. The Group’s treasury activities 
are governed by policies approved and 
monitored by the Board. 

Going Concern Statement
The Group’s business activities, together 
with the factors likely to affect its future 
development, performance and position 
are set out in the Strategic Report on 
pages 4 to 38. The financial position of 
the Company, its cash flows, net debt and 
borrowing facilities and the maturity of 
those facilities are set out above and on 
pages 136 to 141.

In addition, there are further details in 
the financial statements on the Group’s 
financial risk management, objectives and 
policies in note 28. The Directors have 
outlined the assessment approach for 
going concern in the accounting policy 
disclosure in note 1 of the consolidated 
financial statements.

There is a material uncertainty that under 
a downside scenario the Group would 
breach its covenants within the going 
concern period to 27 December 2022 
and this may cast significant doubt about 
the Group’s ability to continue as a going 
concern as discussed in note 1; however, 
the Board has a reasonable expectation that 
the Company has adequate resources to 
continue in operational existence for the 
foreseeable future. For these reasons, they 
continue to adopt the going concern basis in 
preparing the Annual Report and Accounts. 

GovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021OverviewStrategic ReportIn the “base case”, the minimum liquidity 
requirements are not forecast to be 
breached, nor are the covenants when 
they revert to minimum leverage and 
interest cover in June 2022. The 
“downside case” shows that when the 
covenants revert they will be breached 
unless sufficient alternate strategies 
could be implemented. Given the Group 
would breach covenants under the 
“downside case” and although severe 
it is still plausible, this gives rise to 
a material uncertainty over the going 
concern assumption. 

Taking account of the Group’s current 
position, the material uncertainty 
described above, the principal risks facing 
the business and the sensitivity analysis, 
as well as the potential mitigating actions 
that the Company could take, and the 
experience that the Company has in 
adapting the business to change, the 
Board has a reasonable expectation that 
the Company will be able to continue in 
operation and meet its liabilities as they 
fall due over the period of the 
viability assessment.

A D A M   C O U N C E L L
F I N A N C E   D I R E C T O R

8 July 2021

Viability Statement 
The Corporate Governance Code requires 
that the Directors have considered the 
viability of the Group over an appropriate 
period of time selected by them. The 
Directors have chosen to assess this over 
three financial years through to March 
2024 as this aligns with the Group’s 
strategic planning cycle and is supported 
by the forecasts that are presented and 
approved by the Board. It takes into 
consideration the Group’s current position, 
the potential impact of the principal risks 
documented on pages 28 to 30 in the 
Strategic Report as well as the uncertainty 
regarding continuing impacts of the 
coronavirus pandemic. Given the 
continued uncertainty over the trading 
conditions in the UK, the Directors believe 
that any longer-term forecasts are difficult 
to determine at present. 

The Group’s base case assumes that even 
though the estate was fully open from May 
2021, sales in FY22 will still be impacted 
by reduction in international travel, slow 
return to offices and continued impact on 
consumer confidence. In FY23, the sales 
will continue to be impacted by the 
pandemic but to a lesser degree with sales 
returning to pre-pandemic level by FY24. 

The Group’s longer-term forecasts 
take into account the principal risks and 
uncertainties as detailed on pages 28 to 
30. The most significant risk continues 
to be the pandemic and the continued 
impact it imposes on trading, especially 
on international tourism and the shift 
in people working more from home. 
Longer-term risks include financing as 
the Group’s current funding arrangements 
expire in February 2023 and the Group 
will need to be able to source suitable 
financing at similar levels to those 
currently agreed. Other longer-term 
sources of risk include cost inflation 
caused by market uncertainty impacting 
costs such as wages, utilities and food. 
Consumer demand shifts including a move 
to working from home and a continued 
trend towards healthy lifestyles, as well 
as the UK economy and its ability to 
recover, impact the longer-term 
success of the Company.

Financial Review continued

The Group has also modelled a “downside 
case” which assumes there will be three 
months of full lockdown in FY22, being 
December 2021 through to February 
2022, and a further three months with 
severe restrictions akin to those 
experienced in October 2020. In the 
downside it will take longer to recover 
from the pandemic and therefore under 
this scenario, without additional mitigating 
action, the covenants in June 2022 
through to December 2022 would 
be breached.

As announced on 31 March 2021, the 
Group agreed an Amend and Extend 
Refinancing of its existing debt facilities 
with its relationship banks, extending the 
maturity of the £192 million facilities to 
19 February 2023 and amending the 
financial covenants to a minimum liquidity 
level to 31 March 2022. 

On the same day it was also announced 
that the Group proposed placing new ‘A’ 
shares up to appropriately 20% of existing 
issued ‘A’ ordinary share capital. The 
refinancing of the facilities was conditional 
on the successful equity raise. On 20 April 
the equity raise was approved by the 
shareholders at the Extraordinary General 
Meeting (“EGM”) and the net proceeds 
of £52 million were received the same day. 

In June 2020, the Group increased its 
available facilities by accessing the CCFF 
programme which issued £100 million 
of commercial paper. The CCFF was 
repayable in May 2021 and was repaid 
using the Group’s available facilities and 
the proceeds of the equity raise.

Other actions that have been 
implemented to reduce the cash 
expenditure each month include 
furloughing the majority of the staff, 
temporary pay cuts for the Main 
Board and Executive Directors, taking 
advantage of business rates holidays 
as agreed by the Government as well 
as applying for grant income and the 
cancellation of the final dividend for 
both 2020 and 2021 year ends. 

26

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021STRATEGIC REPORTAt the heart of our community

S U PP O R TI N G O U R S U PPLI E R S

Always working with our suppliers 
to develop new ideas for mutual 
benefit that give the customer 
something to smile about too

Laverstoke Park Farm already supplies our very popular 
range of ice-creams and our buffalo mozzarella. But halloumi 
– now that has always had to come from Cyprus. We love 
UK-based produce though, so undeterred we set out 
together to take this popular European cheese and give 
it a very British twist. The result is our unique buffalomi. 
This fun, delicious and innovative new addition to our menus 
is made from the high quality milk of the Laverstoke Park 
Farm buffalo and Hampshire cows’ milk, and is already 
proving to be very popular with our customers.

27

Strategic ReportAdditional informationFinancial statementsGovernanceOverviewFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Principal Risks and Uncertainties

Risk Management
Managing risks effectively is key to 
ensuring that we achieve our strategic 
objectives in the long term and 
continue to deliver the high standard 
our customers, people and 
shareholders expect.

The risk management process is 
managed by the Executive Team and 
is overseen by the Audit Committee 
which is further supported by the 
external audit process. Both the 
Executive Team and the Audit 
Committee report to the Main Board.

Risk Management Process
Risks are identified, considered and 
observed at all levels of the business 
including operational, administrative 

R I S K M A N AG E M E NT

and strategic risks. These risks are then 
assessed and appropriate mitigation and 
management plans are implemented to 
reduce the potential likelihood and 
impact. The suitability of these actions 
is reviewed through robust reporting and 
monitoring which creates a feedback 
loop enabling a continuous improvement 
process to be in place regarding risk 
management. This includes reviewing 
ownership and accountability of risks 
and controls across the Executive and 
Management teams.

Risks are proactively managed 
throughout the year. Regular risk 
reporting is made to the Executive 
Team and then reported to the 
Audit Committee. 

Responding to the 
Coronavirus Pandemic
During the course of the last year the risk 
relating to coronavirus was proactively 
managed on a weekly and sometimes 
daily basis by the Executive Team.

Principal Risks and Uncertainties
The following sets out the principal 
risks the business faces at present 
that may impact future performance. 
This analysis is not intended to be 
a comprehensive list of all risks actively 
managed by the business. The key 
financial risks are detailed in note 28 
to the financial statements. 

Emerging Risks
Description

Risk mitigation

U K E CO N OMY
There has been a severe impact to the UK (and 
global) economy from coronavirus the full impact 
of which has yet to be understood. In addition, 
the measures which the Government has put 
in place have cost billions of pounds, all of which 
will eventually be recouped through taxation. 

The risk is kept under review as we implement our strategy. It informs the level 
of liquidity we target to keep in the business, the way in which we invest in our 
diversified estate to manage fluctuations in different parts of the economy 
and the flexibility we look for in future leasing arrangements.

Strategic Risks
Description

Risk mitigation

CO RO N AV I R U S A N D 
F U T U R E PA N D E M I C 
The coronavirus outbreak has had a seismic impact 
on our industry. This has most obviously been 
through the closure of all our pubs and hotels to help 
limit the spread of the virus, followed by the enforced 
social distancing and other restrictions as we have 
reopened. The guidelines (now laws in some cases) 
and Government restrictions have changed regularly 
and are likely to continue to change. There are 
changes in the behaviour of our customers and in 
their patterns in visiting our different sites. 

The health and safety of our team members is 
critical and we have implemented appropriate 
measures for them to carry out their roles safely.

There is an increased likelihood of subsequent 
pandemics, either entirely new strains of a virus 
or evolutions of the current strain. The impact 
of another pandemic is likely to be similar to the 
experience of the current crisis.

We have undertaken a significant rightsizing activity across our estate and central 
support office to reduce our ongoing cost base. We have taken advantage of 
the Government support for business through the job retention scheme, business 
rates holiday for the hospitality sector, made use of the Bank of England Covid 
Corporate Financing Facility and increased our liquidity levels through an equity 
raise. We continue to partake in discussions with Government and trade bodies 
to influence the future imposing and lifting of any restrictions. 

We continue to monitor our cost base on a monthly and weekly basis. On a site 
level we review weekly profitability and review the cost of closure and subsequent 
reopening versus slower trading periods to make the optimal decisions. 

We have introduced clear coronavirus procedures for all our sites which are 
reviewed regularly.

Going forward we are closely monitoring our cash flow to ensure we maintain 
appropriate level of liquidity, continue to keep a diversified estate and review the 
composition in the light of current events, negotiating more flexibility into leases 
going forward, keeping strong ties with Government, building on our current 
pandemic response plan, and maintaining and enhancing our flexibility in 
customer offering and operational procedures.

28

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021STRATEGIC REPORTDescription

Risk mitigation

CO N S UM E R D E M A N D S H I F T S
The business’s success is attributable to its ability 
to anticipate and react to consumer demand.

There have been accelerated changes caused 
by the impact of coronavirus including, but 
not limited to, working from home, cashless, 
people buying alcohol for consumption in the 
home, demand shift in city venues versus rural; 
and a continued trend towards healthy and 
lifestyle choices.

H E A LTH A N D S A F E T Y
The health and safety of our employees and 
customers is a key priority for us. 

Operating a large number of sites increases 
the challenge of ensuring the highest health 
and safety standards are adhered to.

There is a risk of a customer suffering from failure 
to deliver our allergens policies and procedures.

R E CR U ITM E NT A N D R E TE NTI O N 
O F E M PLOY E E S
The recruitment and retention of high calibre 
employees is fundamental to our ability to deliver 
a distinctive experience for our customers, and 
to support our growth agenda. In particular this 
applies to the roles held by the support office 
staff, who may view a career within hospitality 
as less attractive than other parts of the 
economy currently.

I N FO RM ATI O N TE CH N O LO G Y 
The Group is increasingly reliant on its information 
systems to operate, and trading would be affected 
by any significant or prolonged failures and/or 
data loss. In addition, the sophistication of cyber 
attacks continues to increase.

F I N A N CI N G
The current funding arrangements of the 
business are due to expire in 2022 and there is 
a risk that we are unable to find suitable financing. 
In addition, interest rates may increase, adversely 
impacting profit, and/or there could be a risk 
of breaching financial covenants.

Management monitor and research consumer trends and run trials of new technologies. 

We gather consumer feedback through Net Promoter Score surveys, customer 
complaints and online and social media reviews. 

We analyse retail pricing and market share data to ensure we are competitive but 
still premium. 

In addition, through the experience of dealing with coronavirus, the business has 
become more flexible in dealing with changes in operational measures, product and 
service offerings.

We have a comprehensive training programme in place for our employees covering 
all aspects of health and safety.

All sites complete a risk assessment and are required to undertake detailed weekly 
and monthly compliance checks which are then subject to review by our in-house 
health and safety team. Live risk assessments and appropriate adjustments to sites 
to comply with Government guidelines and restrictions in response to coronavirus 
are in place. The allergen procedures we have implemented to manage the risks are 
over and above what is legally required, and are continuously reviewed, to ensure 
controls remain appropriate.

We continue to utilise the services of expert third party health and safety auditors 
to undertake annual audits on all our sites and perform detailed investigations in 
instances where an incident does occur.

We have succession plans in place for key senior management roles and have drawn 
upon these when selecting an Executive Team to deliver the Board’s strategy for 
the new pubs and hotels focused business.

Given the competition for high quality candidates across our sites, we have plans 
in the year ahead to significantly improve the process and systems surrounding 
our recruitment strategy to ensure that our offer to all employees is attractive. 
We provide support for staff from the EU and have increased the number of chef 
apprentice positions for UK candidates. By investing in our employees and offering 
them real career paths, we are able to differentiate ourselves from the competition 
and ensure that we remain the employer of choice in a challenging market.

We continue to review and improve the entire reward scheme to ensure that it is 
competitive in both pay and benefits for all team members.

Our IT function has a range of facilities and controls in place to ensure that in 
the event of an issue normal operation would be restored quickly. These include 
a formal IT Recovery Plan, online replication of systems and failover datacentres, 
and external support for hardware and software. We continue to introduce more 
preventive measures to reflect the increased risk.

We have a good relationship with our current bankers and, given the predominantly 
freehold nature of our business, we have the ability to offer more certainty than 
many in our sector when raising finance. Alternative financing approaches are 
available, including equity, as evidenced by the recent funding.

Interest rate costs have been managed through our long-term financing 
arrangements and we have successfully waived covenants and agreed new 
measures that have minimised any risk of breach.

29

GovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021OverviewStrategic ReportPrincipal Risks and Uncertainties continued

Description

Risk mitigation

CO S T I N F L ATI O N 
Market uncertainty and increasing demand leads 
to cost pressures in several areas, such as food 
and drink production, utilities and staff costs. 
The Long-Term Supply Agreement with Asahi 
Europe Ltd is now embedded in our business model 
and the impact of Brexit broadly understood.

S U PPLY CH A I N
There is a risk that poor performance by our 
suppliers may damage customer satisfaction and 
could impact the profitability of the Company. 
Any large scale issue with out of stock items 
could have a big impact on trade in our businesses. 
This risk includes any impact from Brexit that has 
yet to fully emerge due to hospitality closure 
either in the UK or EU. 

Our preference is to have long-term agreements in place with our suppliers linking 
any price rises to CPI. We have a Long-Term Supply Agreement in place with Asahi 
Europe Ltd for the supply of beer, cider and other beverages, which limits increases 
to CPI. Other suppliers are also linked to CPI with long-term agreements.

We regularly monitor prices using relevant commodity databases, review forward 
looking inflation and all contracts are competitively tendered.

The margin is monitored internally and our retail pricing is monitored quarterly, 
compared to our competitors.

The implementation of a new property maintenance system has improved controls 
on property costs.

We have a Long-Term Supply Agreement in place with Asahi Europe Ltd for the 
supply of beer, cider and other beverages. This ensures that products will meet 
certain brand performance metrics, and the supply service is subject to key 
performance indicators (“KPI”s).

All other key suppliers are subject to service and quality KPIs which are monitored 
on a monthly basis. 

Our preference is for long-term agreements and strong relationships. The 
relationship with Asahi and Fuller’s is now more mature, and we work with smaller 
suppliers to ensure that they grow healthy, sustainable businesses outside of their 
agreement with Fuller’s. The supply chain has successfully survived the Covid crisis, 
which gives us confidence in its ongoing robustness.

S U S TA I N A B I LIT Y
There is risk that the failure to manage climate 
change risk could impact profitability through 
taxation, regulation and supply chain uncertainty, 
in addition to reputational damage.

We have developed a sustainability programme and continue to enhance this. 

We consider the impact of ESG as part of customer, people, supplier and Tenanted 
strategies and policies going forward. 

For more details, see the Corporate Social Responsibility statement on pages 34 
to 38.

WAG E CO S T I N F L ATI O N
Future labour cost increases may impact the 
profitability of the business. The principal drivers 
of such increases are projections for future 
increases in the National Living Wage, coupled 
with any potential for a tightening of labour supply. 
The risk to the business remains despite the 
pandemic, as unemployment, which although 
high during the last year of lockdowns, has already 
begun to fall.

We aim to mitigate the risk of such increases through a combination of improved 
operational efficiency and passing the cost on through the prices we charge. 
Without these opportunities, the business would suffer a reduction in profitability 
across both pubs and hotels.

Operational efficiency measures include the rightsizing exercises, use of 
technology (Order & Pay app) and modelling labour per time of day to optimise 
staffing levels. The introduction of pay banding as part of the reward review will 
ensure consistency of pay and provide an effective way to manage costs.

30

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021STRATEGIC REPORTThis statement has been prepared in 
compliance with The Companies 
(Miscellaneous Reporting) 
Regulations 2018.

In order to comply with Section 172 of the 
Companies Act, the Board is required to 
take into consideration the interests of 
stakeholders and include a statement 
setting out the way in which Directors 
have discharged this duty during the 
year. More information about our key 
stakeholders and how we engage with 
them can be found in the Strategic Report 
on pages 32 and 33.

The Board considers that, in complying 
with its statutory duties, it has acted 
in good faith to promote the success 
of the Company for the benefit of its 
shareholders as a whole and considered 
the interests of all its stakeholders, and 
in doing so had regard to: 

a)  the likely consequences of any 

decision in the long term. For Fuller’s 
and its Board of Directors, this has 
always been an integral part of the 
culture of a very long-established 
business. The long term for Fuller’s 
means much more than normal 
business modelling entails. It is at the 
heart of all decisions taken by 
the Board.

b)  the interest of the Company’s 

employees. Details of the normal 
engagement process with employees 
can be found in the Stakeholder 
Engagement section on page 32 and in 
the CSR section on pages 37 and 38; 
in addition, more information relating 
to specific engagement in relation to 
the coronavirus can be found on pages 
3, 11-12, and 19.

c)  the need to foster the Company’s 

business relationship with suppliers, 
customers and others. The Board 
believes that delivering the strategy 
successfully requires strong mutually 
beneficial relationships with suppliers 
and customers and indeed with 
industry bodies that further the 
interests of the sector as a whole. 
More details of engagement can 
be found in the Corporate Social 
Responsibility report on page 34.

Section 172 Statement

d)  the impact of the Company’s 

2)  Equity raise

The decision to launch the equity raise 
was considered very carefully by the 
Board. The long period of closure was 
very expensive for the Company, and 
every other company in the sector. 
The Board concluded that taking 
into account short-term funding 
requirements (i.e. such as repaying the 
£100 million commercial paper from 
the CCFF by end May 2021), the 
structure of a non-preemptive placing 
was the most efficient route and in the 
best interests of shareholders. It was 
agreed that successful completion of 
the placing would equip the Company 
with maximum financial flexibility to 
exit the pandemic strongly and be in 
the best possible position to execute 
its growth and recovery strategy. 

The equity raise was approved through 
a series of general meetings, and all 
resolutions were passed with greater 
than 99% of votes in favour. 

operations on the community and 
the environment. The Board has 
developed its commitment to 
corporate social responsibility and 
agreed a new Environmental, Social 
and Governance programme. Details 
can be found on page 34.

e)  the desirability of the Company 

maintaining a reputation for high 
standards of business conduct. Fuller’s 
is well regarded as a business because 
it has a consistent record of doing the 
right thing – one of the most enduring 
key values of the business. This forms 
part of the Fuller’s culture.

f)  the need to act fairly as between 

members of the Company. The unique 
capital structure of Fuller’s as a partly 
listed company has always required the 
Directors to balance the interests of 
a diverse shareholder base. The focus on 
the long term is well understood by the 
Company’s shareholders themselves.

Principal Decisions
1)  Impact of coronavirus 
  As detailed in the Chairman’s and Chief 
Executive’s Statements on pages 2 to 
15, the financial year ended 27 March 
2021 has been an extraordinary year 
for the business both starting and 
ending with the temporary closure 
of the entire business due to the 
coronavirus pandemic.

The Board moved quickly to a routine 
of weekly video conference calls and 
received regular updates from the 
Executive Directors regarding the 
impact of the pandemic on the 
business and its employees, and was 
able to act quickly with critical decisions 
required in the period. The response 
to the coronavirus crisis is set out on 
pages 3, 11-12, and 19. The activities 
taken throughout the crisis have shown 
the Board has paid due regard to all 
stakeholders and ensured the business 
is well positioned for long-term growth.

31

GovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021OverviewStrategic Report 
 
 
Stakeholder Engagement

O U R S H A R E H O LD E R S
Our shareholders range from 
founding family members to retail 
shareholders and large institutional 
investors. They own our business and 
provide us with the capital that 
enables us to progress our strategy.

How we Engage
We maintain a regular dialogue 
with all our shareholders. We 
actively engage with them as 
part of our investor roadshows 
following results presentations 
and we are easily accessible to 
deal with questions and feedback 
throughout the year.

Further Information
During the year, we spoke to 
investors about our proposed 
new Remuneration Policy which 
was submitted to the 2020 
Annual General Meeting and 
we launched an equity raise 
to ensure we exited the 
pandemic in the best possible 
position. Both proposals were 
unanimously approved and we 
thank our shareholders for their 
support in this process.

O U R PE O PLE
Our people are a key asset and 
critical to the success of the business. 
They make the experience for the 
customer and deliver our business 
strategy at every level.

O U R TE N A NT S
Our Tenants are an extension of the 
Fuller’s team, although they have 
autonomy in running their own 
business. We aim to recruit Tenants 
who share our values and philosophy. 

How we Engage
During the pandemic, we had 
to review and evolve the way 
we communicate with our 
employees – and we focused 
on using our digital learning and 
communications platform, 
Fuse, to deliver updates, digital 
training to keep people mentally 
stimulated, and signposting for 
emotional and mental wellbeing 
support. (More in the Chief 
Executive’s Review, page 11).

Further Information
We will be undertaking a review 
of our employee engagement in 
the current financial year. We 
have also strengthened our focus 
on Diversity and Inclusion and will 
report further progress in next 
year’s Annual Report. We have an 
Equal Opportunities Policy, which 
is designed to ensure all colleagues 
are treated equally in terms of 
training, career development and 
promotion. All team members are 
given an Inndulgence card which 
gives them a colleague discount 
in our Managed Pubs and Hotels. 
Qualifying employees are also 
invited to participate in our 
Savings Related Share Option 
Scheme,  Share Incentive Plan 
and a variety of performance 
related bonus arrangements.

How we Engage
We have a team of Business 
Development Managers led 
by an experienced Head of 
Tenanted Operations who 
ensure that our Tenants are 
in the best place to operate 
a successful business that 
delivers a good return for both 
parties. During the pandemic, 
we suspended commercial rent 
in lockdowns to ensure they 
emerged strongly.

Further Information
This year has highlighted the 
entrepreneurial nature of our 
Tenants. They have opened 
their pubs as community stores 
(see page 8) and served the 
homeless. They are very visible 
within their communities and we 
highly value their contribution 
to our business. 

32

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021STRATEGIC REPORTO U R S U PPLI E R S
An excellent supply chain is a key 
tenet of our business and we look for 
genuine partnerships that provide 
a real point of difference. 

LE G I S L AT U R E
We operate in a highly regulated 
sector and, especially during the 
recent pandemic, we have had 
increased dialogue at both local 
and national level. 

O U R COM MU N ITI E S
The Great British pub has always been 
at the heart of the community and we 
strive to uphold that position by being 
a good neighbour, supporting worthy 
causes and providing employment. 

How we Engage
We build a solid relationship with 
our suppliers that allows for 
mutually beneficial collaboration. 
This results in a range that is 
available Only at Fuller’s. 

How we Engage
We regularly meet with both our 
local MP and other legislative 
stakeholders, including through 
membership of both the British 
Beer and Pub Association and 
UK Hospitality. We regularly 
contribute to consultations on 
issues that impact our sector. 

How we Engage
We have recently launched an 
ESG programme as a key tenet 
of our overall business strategy. 
The initiative, Life is too good 
to waste, includes our 
community programme. 

Further Information
We work with our suppliers to 
monitor consumer trends and 
changing tastes. This allows 
us to evolve and adapt our offer 
and menus to reflect these 
macro trends.

Further Information
The work and engagement that 
has been carried out during the 
pandemic has strengthened our 
relationships and contacts 
among, particularly, national 
policy makers and we will 
maintain these relationships 
going forwards. 

Further Information
The Life is too good to waste 
programme also covers 
sustainability, which is more 
important than ever to our 
customers, our team members, 
and all our stakeholders. See 
page 34 for further information.

33

GovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021OverviewStrategic ReportCorporate Social Responsibility

This year, we have further developed our  
Corporate Social Responsibility (“CSR”) strategy under the  
Life is too good to waste banner.

Our environment

Our communities

Our people

This exciting project covered three 
key areas:

•  We believe our environment is too 

good to waste

•  We believe our communities are 

too good to waste

•  We believe our people are too 

good to waste.

Although the business has been closed 
for much of this year, we have nonetheless 
progressed with this programme and in this 
section we will describe our achievements 
in these three areas.

While Fuller’s has long taken actions that 
highlight the Company’s commitment to 
CSR, the external environment has moved 
on and we are taking a bold move to 
redouble our own performance in this area 
with a new ESG programme. This will be 
a key plank of the overarching strategy 
(see page 19) and will see the principles 
of sustainability embedded in that strategy. 
On an operational level, it will continue to 
be delivered through the Life is too good to 
waste initiative.

As part of this process, we are recruiting 
a dedicated Head of Sustainability who will 
be responsible for delivering our ESG plan. 
They will take ownership for setting, 
monitoring and reporting on the goals set 
and targets met.

We will now take a look at some of those 
goals and targets and report back on our 
achievements over the last year. 

Our environment is too good to waste
A road to net zero delivered through energy 
and waste management, reducing our 
carbon footprint.

We have made a number of strides in 
this area over recent years, including 
the following:

•  We now have LED lighting throughout 
our Managed Pubs and Hotels – using 
up to 75% less energy and lasting around 
three times longer

•  We have sent zero waste to landfill 

since 2018

34

•  16 of our Managed Pubs and Hotels now 
have charging points for electric vehicles 
(“EV”), with more in the pipeline

•  We have started to recycle our cooking 

oil, which has the added benefit of 
reducing our refuse costs and 
generating an income from the sale 
of that oil – this process is set to 
rise and will be delivering revenue 
of over £100,000 per annum by 
the end of 2021

•  Each year, we save the equivalent 

of over 75 Olympic swimming pools 
of water by using waterless urinals
•  By using Ecolab cleaning materials, 
with recyclable packaging, we have 
reduced our use of single use plastics

•  Over 30 tonnes of cardboard per 

annum has been removed from our 
supply chain through the use of 
re-usable plastic crates and we expect 
to remove a further 150 tonnes 
by 2022. 

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021STRATEGIC REPORTWhile the achievements above focus on 
energy consumption and waste issues, 
work undertaken in partnership with our 
suppliers also plays a role in reducing our 
environmental impact. 

Previously, food was ordered for next 
day delivery, leading to multiple deliveries 
during the week, poor load planning for 
our suppliers and, consequently, vehicles 
covering a lot of miles. Today, we have 
changed this process and our head chefs 
and kitchen teams now order less frequently, 
with deliveries arriving two days later.

The results of this process are quite 
amazing. Without any compromise on 
freshness, over 60,000 journeys have 
been taken off the road by reducing the 
frequency of food deliveries through 
better planning and forecasting. Suppliers 
can load plan and route more effectively 
and it has the added benefit of creating 
a more structured process in the kitchen. 
The strengthened relationship also 
mitigates supply issues and helps to 
reduce our exposure to price volatility 
due to both the pandemic and Brexit. 

When it comes to minimising food waste, 
we have also used the time during lockdown 
to further improve on the way we use the 
food we buy. A great example is the use of 
whole carcasses with regard to our meat 
suppliers – with all cuts being incorporated 
into dishes on our menus, the fat being used 
for dripping and the bones being sold at the 
end. With our vegetables, we look to use 
the leaves of celeriac, beetroot and celery 
in salads – again ensuring that minimal food 
waste is created in the kitchen.

While we are proud of our achievements to 
date, we have a long way to go. Under the 
stewardship of the Head of Sustainability, 
we will plot our road map to net zero. We 
have already joined the industry’s Net 
Zero Carbon Forum, which is another 
step on this road. We have also appointed 
a specialist third party, Hospitality Energy 
Saving, to complete our annual carbon 
reporting and help set the strategy and 
road map to net carbon zero.

We will start by identifying further 
quick wins that can deliver immediate 
reductions in energy saving. To facilitate 
this, we will be rolling out an energy and 
waste dashboard to our managed sites, 
which connects to existing smart 
meters, and will be used to drive change. 

Modern Slavery
We are committed to acting ethically and with integrity in all our business dealings 
and relationships and to implementing and enforcing effective systems and controls 
to ensure modern slavery is not taking place anywhere in our own business or in any 
of our supply chains. 

Further details can be found on our website:  
www.fullers.co.uk/corporate/csr/modern-slavery-statement

Greenhouse Gas (“GHG”) Emissions and Energy Consumption

The annual quantity of energy consumed in kWh 
from (i) the combustion of gas and (ii) the 
consumption of fuel for the purposes of transport, 
together with the annual quantity of energy 
consumed in kWh resulting from the purchase 
of electricity
tCO2e1 emissions from the combustion of gas and 
fuel at our facilities as well as fleet vehicle use 
(Scope 1 emissions)

tCO2e emissions from purchased electricity 
(Scope 2 emissions)

Total GHG emissions (Scope 1 and Scope 2)

Group’s chosen intensity measurement:

52 weeks
 ended 
27 March 
2021

52 weeks 
ended
 28 March 
2020

42,296,045

83,555,406

5,114

8,436

4,314

9,428

8,902

17,338

tCO2e emissions per £1m of turnover

128.8

52.7

1  tCO2e are tonnes of carbon dioxide equivalent.

The following methodologies were used to calculate the above quantities:

•  The kWh consumption figures relevant to gas and electricity were calculated 

using invoices received by the Group and sample unit rates

•  The consumption figures relevant to transport were calculated based on 
employee business mileage claims and fugitive emissions are based on 
contractor records.

The Group does not have responsibility for any emission sources that are not 
included in the consolidated financial statements and are outside the boundary 
of operational control.

Year on year comparison is not possible due to the impacts of coronavirus as well as 
the sale of the Brewery in FY20. 

35

GovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021OverviewStrategic ReportCorporate Social Responsibility continued

That will be our first goal – to put 
unnecessary energy consumption top 
of mind in our team members and to 
replace energy-heavy equipment. The site 
dashboard will also include waste to ensure 
a holistic energy in/waste out approach to 
our carbon footprint.

Our environmental plan for the next year 
and beyond, on which we will report back 
next year, includes the following goals. 
We will aim to:

•  establish our starting point for each area 

so we can set out our road map to net zero

•  incorporate ESG in every tender as 

part of our assessment criteria

•  undertake a behaviour change project in 

our Managed Pubs and Hotels to 
reduce energy consumption and waste

•  explore sourcing all of our electricity 

from green sources

•  ensure all food waste is separated 

and recycled

•  explore packaging alternatives with 

our suppliers 

•  ensure every hotel (with parking) 
has at least one EV charging point.

Our communities are too good to waste
Supporting the communities in which 
we operate through charity links and 
community-based initiatives.

In light of the extensive closure of our pubs 
and hotels for so much of the year, our 
ability to fundraise – especially through 
the Pennies scheme that has proved so 
generous in recent years – has been much 
curtailed. But that has not stopped our 
team members from being active in 
their communities.

Throughout the pandemic, our team 
members volunteered in food banks and 
at vaccination centres, and cooked meals 
for key workers. Meanwhile our Tenants 
have fed the homeless and vulnerable, and 
opened their pubs as community stores. 
It’s that can-do spirit that has kept the 
Fuller’s family busy, motivated and at the 
hearts of our communities.

During the periods we were open, 
our customers continued to show their 
generosity and, despite the pandemic, we 
still raised £35,600 through Pennies. 
This amazing digital charity box continues 
to deliver for our corporate charities 
supporting both Shooting Star Children’s 
Hospices and Special Olympics GB. 

Special Olympics GB: Inclusion in Action 
Special Olympics GB is part of a global 
movement of people creating a new world of 
inclusion and community, where every single 
person is accepted and welcomed, regardless 
of ability or disability. 

Special Olympics GB is the largest provider 
of year-round sports coaching and athletic 
competition in summer and winter sports for 
children and adults of all abilities with intellectual 
disabilities in Great Britain. The charity provides 
a competition pathway designed to nurture 
and progress athletes from local competitions 
through to accessing elite level competitions. 
Special Olympics uses the power of sport to 
change attitudes and enable opportunities for 
people with intellectual disabilities to live active, 
healthy, and fulfilling lives. In Great Britain there 
are 105 accredited programmes across England, 
Scotland and Wales, impacting the lives of 11,361 
individuals with an intellectual disability, 5,194 
volunteers and 2,787 coaches. The charity offers 
28 sports for all ability levels including those 
with profound, multiple learning disabilities and 
complex health needs through its Motor Activities 
Training Programme (“MATP”).

Intellectual disability is the UK’s biggest disability. 
There are a total of 1.5 million individuals in the 
UK with an intellectual disability – a number 
that is expected to rise to 1.7 million by the end of 
2021. Special Olympics athletes are among some 
of the most vulnerable in society and have been 
disproportionately negatively affected by the 
Covid-19 pandemic. With no Special Olympics 
training, competitions or activity, life has been 
very different with reduced physical activity and 
increased isolation. 

The statistics around intellectual disabilities are 
shocking – 81% of disabled people would like to 
be more active, 77% of young disabled adults 
(18-34) feel lonely, and eight out of 10 children 
with an intellectual disability are bullied. These 
startling figures, combined with the fact that 
most people with an intellectual disability suffer 
social exclusion, highlights the important role and 
potential of Special Olympics GB. 

The charity’s work continues to be made possible 
through the support of our Fuller’s partnership, 
which could not be more important as recent 
research has identified that 36% of adults have 
a connection or are aware of someone with 
an intellectual disability. This equates to nearly 
19 million people in Great Britain – far higher 
than was previously estimated. 

Finally, it should be noted that 94% of people 
with an intellectual disability are not in paid 
employment. However, one in two people believe 
that Special Olympics GB and its sponsors need 
to improve this and help find jobs for people 
with an intellectual disability. This is a great 
opportunity for the Special Olympics GB and 
Fuller’s partnership – we can make a significant 
difference in transforming the lives of those 
people with an intellectual disability.

Together we are helping to make the world 
a better, healthier and more joyful place 
— one athlete, one volunteer, one family 
member at a time. For more information visit  
www.specialolympicsgb.org.uk.

36

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021STRATEGIC REPORTWe can now also take Pennies donations 
as contactless payments and this will 
shortly be activated on transactions made 
through Order & Pay. In our Bel & The 
Dragon sites, Pennies raised £2,274 for 
the Heads Together mental health charity, 
while at Cotswold Inns & Hotels, which 
will be adopting the Pennies initiative 
this year, £8,275 was raised through 
customer donations for Acorns 
children’s hospices.

We have also raised £33,051 for Special 
Olympics through the sale of Ale & Pie 
Tasting Boards and through a donation 
on our children’s menus during the 
periods we were open. 

Our fundraising endeavours have 
continued during lockdown, with 
a number of team members raising money 
for Special Olympics through the 2.6 
Challenge last April, and through various 
personal endeavours including running, 
walking and selling bottled beer that was 
due to expire during lockdown. The team 
at Bel & The Dragon raised £2,000 for 
the Injured Jockeys Fund and Hampshire 
Air Ambulance with an online Cheltenham 
Preview, and the marketing team at Pier 
House raised over £2,000 through a 48 
hour relay for Only a Pavement Away, 
which finds jobs in hospitality for homeless 
people and those who are in danger of 
becoming homeless. This is a charity we 
work with on a regular basis both to raise 
money and to provide job opportunities. 
We have also donated a further £50,000 
to Onside – the Hammersmith & Fulham 
Youth Zone project. This is our second 
year of involvement and we are committed 
to donating £150,000 over a four 
year period.

Finally, we have continued to support 
a plethora of other charities through our 
Charities Aid Foundation budget. Over 
£70,000 has been donated to a range of 
good causes including a number of alcohol 
related charities such as Drinkaware and 
the Alcohol Education Trust. We have also 
donated an average of around £800 each 
month in matched funding through our 
Give as you Earn scheme.

What we have missed this year is the 
pensioners Christmas dinners and those 
special events we hold, in our pubs, to raise 
money for local good causes. With our pubs 
and hotels reopened, we expect to see this 
in abundance in the new financial year. 

Heads Together
In January 2018, Bel & The Dragon started 
supporting this valuable charity – and since 2019, 
Pennies has helped raise even more. Throughout 
Bel pubs, great importance is placed on the 
individual wellbeing of the team members at each 
site, so it’s a natural tie up.  
@HeadsTogetherCampaign

Money raised through Pennies

£37,900

Adults in the UK with an 
intellectual disability

1.5m

37

Going forwards, we will be focused on 
three key areas:

•  Central charity – building awareness 

of Special Olympics through fundraising 
initiatives driven centrally
•  Local charity links – building 

relationships in the community 
through local charity links

•  Community-based initiatives – 

making the pub the hub and building 
relationships at a local level.

To do this, we will:

•  hold regular events driven centrally 

to raise the profile of Special Olympics

•  promote Pennies throughout our 

estate and through all forms of card 
and digital transactions

•  work with Special Olympics athletes 

to tell their stories

•  encourage our team members to 

volunteer at Special Olympics events
•  hold a series of charity events at a local 
level to engage our customers and 
address issues at the heart of our 
communities and neighbourhoods
•  reinvigorate the Give as you Earn 

scheme and promote matched funding

•  allocate a day a year for employees 
to work on a community project. 

Our people are too good to waste
Creating an inclusive workplace, taking care 
of our teams’ wellbeing and providing genuine 
career opportunities.

We are a people business – there is no 
doubt about that – and we very much 
have people at our heart. Throughout 
the recent pandemic and the various 
lockdowns, we have focused on helping our 
team members deal with unusual and often 
difficult situations – whether they have 
been working throughout or on furlough. 

One of the best ways we did this was through 
our Fuse digital learning and communications 
platform. This provided an excellent way to 
connect with our team members while they 
were away from the workplace. One of the 
most successful elements was a series of bite 
sized courses focused on wellbeing and 
developing important life skills – everything 
from acquiring a new language to learning 
new digital skills. Take up of these courses 
was incredible, with team members 
completing a total of 1,751 hours of free life 
skills training during lockdown and furlough. 

GovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021OverviewStrategic ReportCorporate Social Responsibility continued

Female 

Male 

Female 

Male 

2 

7 

7 

7 

22%

78%

50%

50%

Female 

Male 

1,630 

2,134 

43%

57%

We also used Fuse as a vehicle for regular 
vlogs from the Chief Executive to keep 
everyone informed, up to date and 
entertained, and we supported this 
communication flow with webinars as we 
approached the various reopening dates. 

Mental health continues to be a well-
discussed topic for our team members – 
and the wider community – and we have 
built on the initiatives we put in place last 
year. During the toughest third lockdown, 
over 2,000 team members tuned into 
our weekly Wellbeing Podcast. This was 
also hosted on Fuse. We also launched 
Wagestream – a system that allows 
early access to wages earned – and over 
1,000 team members signed up to the 
Wagestream financial wellbeing app. 
During the third lockdown we also 
provided supermarket vouchers to those 
team members most affected by the 
ongoing situation.

We are in the process of relaunching our 
employer brand under the mantra True 
to You, and as part of this process we are 
also focusing on better understanding the 
diversity of our team. We have appointed 
an internal person to head up this work and 
our goal is to create an inclusive workplace 
where everyone can thrive, in line with 
our values.

Going forwards, we will be focused on 
supporting our team members’ physical, 
mental, financial and social wellbeing. 
To achieve this, we will:

•  involve our people in creating our first 
Diversity and Inclusion action plan
•  identify appropriate actions to embed 
an inclusive culture in all areas of our 
people experience

•  map our female talent and create 
bespoke training interventions to 
encourage their development

•  introduce a wellbeing module as part 

of our induction programme

•  train 100+ mental health first aiders
•  embed wellbeing in all our leadership 

development programmes
•  provide a suite of free, online 

wellbeing training

•  set standards for back of house 
when we undertake investments

•  ensure real development 
opportunities through our 
Designed for Life career pathway

Gender Diversity
As at 27 March 2021

Board of Directors (%)

Senior management (%)

Other employees (%)

•  work with external partners and trade 

bodies to raise the profile of hospitality 
as a great place to have a career.

Life is too good to waste
This is the most progressive strategy we 
have ever implemented in the CSR/ESG 
field and we are setting stretching and 
measurable targets. We look forward to 
developing the initiatives outlined above 
under the direction of our new Head of 
Sustainability and with the support of our 
Executive Team and all our team members. 
The Board is committed to the delivery 
of this programme and we look forward to 
updating you on our progress in the future. 

38

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021STRATEGIC REPORTNon-Financial Information Statement

Reporting requirement

Key policies/standards/frameworks

For additional information

E N V I RO N M E NTA L 
M AT TE R S

E M PLOY E E S

CSR Strategy – Our environment

CSR Report from page 34

CSR report from page 34

Strategic Report on pages 18 and 19

CSR Strategy – Our people, Alcohol and Drugs 
Policy, Attendance and Absence Policy, Bullying 
and Harassment Policy, Communications Policy, 
Compassionate and Bereavement Policy, Data 
Protection Policy, Disciplinary Policy, Equal 
Opportunity Policy, Family Friendly Policy, 
Anti-Bribery Policy (covering gifts and hospitality), 
Grievance Policy, IT Policy, Mobile Phone Policy, 
Other Employment Policy, Parenting Policy, 
Recruitment Policy, Redundancy Policy, 
Residential Accommodation Policy, Right to Work 
Policy, Smoking Policy, Social Media Policy, Staff 
Accommodation Policy, Stop and Search Policy, 
Stress Policy, Tuition Policy, Whistleblowing Policy

S O CI A L M AT TE R S

CSR Strategy – Our communities, Gender Pay 
Gap reporting

CSR Report from page 34

H UM A N R I G HT S

Modern Slavery Statement

CSR Report – page 35 in particular

A NTI - CO R R U P TI O N 
A N D A NTI - B R I B E RY 
M AT TE R S

PR I N CI PA L R I S K S 
A N D I M PAC T O N 
B U S I N E S S

B U S I N E S S M O D E L

N O N - F I N A N CI A L 
KE Y PE R FO RM A N CE 
I N D I C ATO R S

Anti-Bribery Policy (covering gifts and hospitality), 
Whistleblowing Policy

Corporate Governance Report from page 46

Audit Committee Report from page 51

These are set out on pages 28 to 30

At a glance page 6

See our vision and purpose on page 6

Strategic Report on pages 16 and 17

Strategic Report on pages 18 and 19

By order of the Board

S I M O N   E M E N Y
C H I E F   E X E C U T I V E

8 July 2021

39

GovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021OverviewStrategic ReportDriving our strategy 
is the Board – a team 
of people who each 
bring expertise and 
experience in different 
areas. They set the 
strategic direction for 
the Company and add 
their contribution to the 
Fuller’s growth story.

Board structure as at 8 July 2021

 Chairman

 Executive Directors

 Non-Executive Directors

 Independent
 Non-Executive Directors

11%

34%

22%

33%

Board of Directors

M I C H A E L   T U R N E R   
NON-EXECUTIVE CHAIRMAN

N

S I M O N   E M E N Y 
CHIEF EXECUTIVE

Date appointed to the Board: January 1985

Date appointed to the Board: May 1998

Experience: A Chartered Accountant with 
international experience, Michael joined Fuller’s 
in 1978, initially running the Wine Division as Wine 
Director. Appointed Marketing Director in 1988, 
Managing Director in 1992, Chief Executive in 
2002 and Chairman in 2007. Chairman of the 
British Beer and Pub Association 2008-2010. 
Master of the Worshipful Company of Vintners 
2011-2012.

Key external appointments: None

My lockdown: With my wife, Diana, staying mainly 
in London while I was in Suffolk, I’ve had to learn to 
cook. Through the power of YouTube, I can now deliver 
a mean rack of lamb and a lobster thermidor.

Experience: Joined in 1996 from Bass plc where 
he held a variety of senior operational and strategic 
planning roles. Appointed to the Board as Retail 
Director in May 1998, Managing Director, Fuller’s 
Inns in July 2006, Group Managing Director in 
November 2010 and Chief Executive in July 2013. 
Previously Senior Independent Director and Chair 
of the Remuneration Committee of Dunelm 
Group plc. An economics graduate and alumnus 
of Harvard Business School. 

Key external appointments: Non-Executive 
Director of The National Gallery Company 
Limited and Senior Independent Director 
of WH Smith PLC.

My lockdown: My wife, Selina, and I took the 
staycation opportunity to complete the Coast 
to Coast cycle ride – 155 miles from Whitehaven 
to Tynemouth.

A D A M   C O U N C E L L*
FINANCE DIRECTOR

F R E D   T U R N E R 
RETAIL DIRECTOR

Date appointed to the Board: August 2019

Date appointed to the Board: June 2019

Experience: Joined the Company in 2013 as an 
Operations Manager for Fuller’s Inns. Appointed 
Head of Tenanted Operations in 2015 and 
Tenanted Director in 2018. Qualified as 
a Chartered Accountant with Grant Thornton 
UK LLP. Civil engineering graduate. 

Key external appointments: None

My lockdown: I turned our house into a crazy golf 
course, which the children loved – but it did nearly 
result in divorce!

Experience: Joined from AIM-listed Restore plc, 
where he was Group Finance Director. Started 
his career at Whitbread plc in the accounts 
department of The Pelican Group restaurant 
division before moving to the Milward Brown 
Precis subsidiary of WPP plc. Joined Rentokil 
Initial plc in 2003, where he held a variety of 
finance posts including Commercial Director 
of the Business and Industry division, Finance 
Director of Catering and the combined Catering 
and Hospitals division, and finally Finance Director 
of the UK Business Services division. Qualified 
Chartered Accountant.

Key external appointments: None

My lockdown: I’ve spent much of lockdown trying 
to get involved in home schooling my children. 
Turns out I’m no match for English homework.

40

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021GOVERNANCEKey to Committee membership:

A  Audit Committee 

  N  Nomination Committee 

  R  Remuneration Committee 

  Committee Chair

J U L I E T T E   S T A C E Y   
SENIOR INDEPENDENT  
NON-EXECUTIVE DIRECTOR

A   N  R 

S I R   J A M E S   F U L L E R ,   B T    
NON-EXECUTIVE DIRECTOR

R I C H A R D   F U L L E R 
NON-EXECUTIVE DIRECTOR

Date appointed to the Board: June 2010

Date appointed to the Board: December 2009

Date appointed to the Board: March 2018

Experience: Former Chief Executive of Mabey 
Holdings Limited. Former Chief Operating Officer 
(UK and Europe) and previously Finance Director 
(Commercial UK) of Savills plc. Qualified as 
a Chartered Accountant with Ernst & Young. 

Key external appointments: None

My lockdown: I resurrected my love of interior design 
and dealt with some long overdue projects – I made 
two sets of curtains, four Roman blinds, a number 
of scatter cushions and reupholstered eight 
dining chairs.

Experience: Served in The Life Guards from 
1991 to 1998. Employed by the Company from 
1998 to 2003, working in the Tied and Managed 
Pub estate and has since been running his 
own business. 

Key external appointments: None

My lockdown: I renovated the half acre Victorian 
walled garden during lockdown, including the creation 
of a huge vegetable patch to serve the local area.

Experience: Joined the Company in 1984. 
Appointed a Divisional Director in 1992 and to 
the Board in December 2009 with responsibility 
initially for sales then, additionally, personnel, 
corporate affairs and government relations. 
Became Non-Executive Director in February 
2020. A GMP graduate of Harvard 
Business School. 

Key external appointments: Chairman of Kempton 
Park Racecourse and Master of the Worshipful 
Company of Brewers.

My lockdown: I’m in the middle of laying a 100 yard 
hedge – it’s a very intricate process of cutting and 
staking a combination of Hawthorn and Hazel to 
make a thicker, tidier hedge.

H E L E N   J O N E S   
A  N  R
INDEPENDENT NON-EXECUTIVE DIRECTOR

R O B I N   R O W L A N D   O B E 
A  N  R
INDEPENDENT NON-EXECUTIVE DIRECTOR

R A C H E L   S P E N C E R 
COMPANY SECRETARY

Date appointed to the Board: March 2019

Date appointed to the Board: March 2020

Date appointed: January 2021

Experience: Formerly Group Executive Director at 
Caffè Nero and Managing Director of Zizzi, the Italian 
casual dining chain, and Non-Executive Director of 
international fast-dining restaurant group Vapiano SE. 

Experience: Previously Chairman and Chief 
Executive of YO! Sushi, Non-Executive Director 
of Marstons PLC and Tortilla. Awarded an OBE 
in 2015 for outstanding services to hospitality.

Key external appointments: Senior Independent 
Director and Chair of the Environmental, Social 
and Governance Committee of Halfords Group plc. 
Other appointments include Non-Executive 
Director and Chair of the Remuneration 
Committee of Virgin Wines UK Plc and 
Non-Executive Director of Premier Foods Plc.

Key external appointments: Currently European 
Operating Partner of TriSpan Private Equity with 
Chairman and Non-Executive Director roles with 
three portfolio companies: Rosa Thai, Thunderbird 
and Rosa Mexicano (USA). Independent 
Non-Executive Director roles with Eathos (Gulf) 
and Caffè Nero.

Experience: An experienced company secretary 
having held positions at a number of other listed 
companies including Invensys PLC, Aldermore 
Group PLC (both the listed entity and the 
regulated bank) and, most recently, Clarkson PLC. 
Fellow of the Institute of Chartered Secretaries 
and Administrators.

My lockdown: I’ve spent lockdown trying to house 
train my new puppy. She is a black Springador called 
Winnie and has made a real impact on our lives 
– and on our carpet!

My lockdown: I took my fitness regime on the road 
and reconnected with nature during lockdown with 
a daily walk or cycle ride around the beautiful 
Buckinghamshire countryside. Less Twitter and 
more Twitcher!

My lockdown: I have taken up bee keeping for the first 
time ever and have over 5,000 bees in my new hive. 
I’m already getting honey – but I still can’t identify 
which one is the queen.

* 

 As announced on 26 February 2021, Adam Councell informed the Board of his intention to step down from his current position as Finance Director. Adam will 
remain with the Company in order to ensure an orderly handover, and his leaving date will be confirmed in due course. Neil Smith will join the Board as Finance 
Director at a date to be confirmed, but no later than 1 December 2021.

41

Strategic ReportFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021GovernanceOverview 
The Directors present their report to 
shareholders together with the audited 
financial statements for the 52 weeks 
ended 27 March 2021. The Directors’ 
Report and the Strategic Report 
(pages 4 to 44) together constitute 
the management report for the purpose 
of Rule 4.1.8R of the Disclosure 
Guidance and Transparency Rules. 
Other information relevant to the report, 
including information relevant pursuant to 
the Companies Act 2006 and UK Listing 
Rule 9.8.4R, is incorporated.

As permitted by legislation, some of the 
matters required to be included in the 
Directors’ Report have instead been 
included in the Strategic Report as the 
Board considers them to be of strategic 
importance. Specifically, these are:

Information

Reported in

Page(s)

Future business 
developments

Our Strategy

18

Employment of 
disabled persons

Stakeholder 
Engagement

32

Employee 
engagement 
(including 
participation 
in share plans)

Engagement 
with suppliers, 
customers and 
others

Emissions 
reporting

32,34

Stakeholder 
Engagement and 
CSR

Stakeholder 
Engagement

32-33

CSR

35

Annual General Meeting
The 2021 Annual General Meeting 
(“AGM”) will be held at 11am on Thursday 
23 September 2021 at The George IV, 
185 Chiswick High Road, London, W4 
2DR. The Notice of Meeting which sets 
out the resolutions to be proposed has 
been posted to shareholders and is 
available on the Company’s website 
at www.fullers.co.uk.

Articles of Association
The Company’s Articles of Association 
were adopted in 2014. In accordance with 
the Companies Act 2006, the Articles 
of Association may only be amended by 
a special resolution of shareholders in 
a general meeting. 

Directors’ Report

Directors 
The names and biographical details of the 
Directors who served on the Board and 
Board Committees during the financial 
year and up the date of this report are 
given on pages 40 and 41.

Appointment and Retirement 
of Directors
The Articles of Association (“the Articles”) 
state that the Board may appoint Directors 
and that at the subsequent AGM, 
shareholders may elect any such Director. 
Alternatively, the Company may directly 
appoint a Director. The Articles also 
contain the power for the Company to 
remove any Director by special resolution 
and appoint someone in his or her place by 
ordinary resolution. There are various other 
circumstances under the Articles which 
would mean that the office of a Director 
would be vacated, including if he or she 
resigns, or becomes of unsound mind 
or bankrupt.

At every AGM one-third of the Directors 
who are subject to retirement by rotation 
or, if their number is not three or any 
multiple of three, then the number nearest 
to but not exceeding one-third shall 
retire from office but, if there is only one 
Director who is subject to retirement by 
rotation, he or she shall retire. In addition, 
if any Director has at the start of the AGM 
been in office for more than three years 
since his or her last appointment or 
re-appointment he or she shall retire 
at that AGM. 

Powers of the Directors
Subject to the Company’s Memorandum 
and Articles of Association and UK 
legislation, the business of the Company 
is managed by the Board which may 
exercise all the powers of the Company. 
The Articles of the Company have 
a section entitled “Powers and Duties 
of the Board” which sets out powers such 
as the rights to establish local boards, to 
appoint agents, to delegate and to appoint 
persons with the designation “Director” 
without implying that the person is 
a Director of the Company. There are 
further sections of the Articles entitled 
“Allotment of Shares” setting out the 
Board’s power to issue shares and 
purchase the Company’s own shares, 
and “Borrowing Powers” setting out the 
provisions concerning the Company’s 
power to borrow and give security. 

42

The Directors have been authorised 
to allot and issue ordinary shares. 
These powers are exercised under 
authority of resolutions of the Company 
passed at its AGM.

Directors’ Indemnities and Insurance
The Articles of Association provide the 
Directors with indemnities in relation 
to their duties as Directors, including 
qualifying third party indemnity 
provisions (within the meaning of the 
Companies Acts). 

The Company purchases Directors and 
Officers liability insurance which gives 
appropriate cover for any legal action 
brought against its Directors. This insurance 
also covers the Trustees of the Company’s 
defined benefit pension scheme. 

Directors’ Interests
Details of all Directors’ interests as at the 
end of the financial year are set out in the 
Directors’ Remuneration Report on pages 
56 to 78.

Dividends
In view of the coronavirus pandemic the 
Company paid no interim dividends and 
the Directors decided not to recommend 
a final dividend on the ordinary shares for 
the financial year ended 27 March 2021. 

Total dividends of £120,000 relate to the 
cumulative preference dividends which 
have been paid.

External Auditors 
The auditors, Ernst & Young LLP, were 
appointed by the Directors during the 
year following a formal tender process as 
detailed further in the Audit Committee 
Report on pages 51 to 55. Ernst & Young 
LLP have indicated their willingness to 
continue in office, and a resolution that 
they be appointed will be proposed 
at the AGM.

Information Required under the 
Listing Rules
For the purpose of LR9.8.4CR, the 
information required to be disclosed by 
LR9.8.4R can be found in the Annual 
Report in the following locations and is 
hereby incorporated by reference into 
this Directors’ Report:

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021GOVERNANCEexercises voting rights in relation to 
those shares, having consulted with the 
participants about their voting intentions. 

Subsequent to the year end, on 
31 March 2021 the Company completed 
a non-pre-emptive placing of 6,455,447 
new ‘A’ ordinary shares at 830p per 
share (the “Placing”) and satisfied 
subscriptions from Directors over 13,853 
new ‘A’ ordinary shares, generating net 
cash proceeds of £53,580,210.10 

less costs. In conjunction with the 
Placing, the Company also transferred 
230,094 ‘B’ ordinary shares (including 
132,528 ‘B’ ordinary shares to satisfy 
applications from the Directors), 
generating net cash proceeds of 
£109,998.24 less costs. General 
Meetings convened on 20 April 2021 
approved the issuance of this additional 
share capital and the ‘A’ ordinary shares 
were subsequently admitted to the 
main market.

Substantial Shareholdings
The Company had been notified under the Disclosure Guidance and Transparency Rules 
or is aware of the following holdings of voting rights of its listed issued share capital:

‘A’ ordinary shares of 40p each

BlackRock, Inc

Lansdowne Partners (UK) LLP

Columbia Threadneedle

% of total voting rights

As at 
 27 March 
2021

13.47

–

5.37

As at 
7 July 
2021

13.43

8.40

5.06

The Company is also aware of the following interests in 3% or more of the voting rights in 
the two classes of its unlisted share capital:

‘B’ ordinary shares of 4p each

Mr A W M Mitchell & Burges Salmon Trustees Ltd

Mr R H F Fuller & Mr R I Turner & Mr P A Sheils

Mr R H F Fuller & Mr P J Turner & Mr P A Sheils

Mr A G F Fuller

Mr R H F Fuller & Mr P A Sheils & Mr P J Turner

Dunarden Limited

Mr R D Inverarity

Mr G F Inverarity

Mr M J Turner

Miss S M Turner

Mr R H F Fuller

Mr T J M Turner

As at 
27 March 
2021 

14.85

7.66

–

5.72

4.62

3.60

3.52

3.48

3.32

3.33

3.08

3.00

As at 
7 July 
2021 

14.85

–

7.66

5.74

4.62

3.60

3.48

3.37

3.37

3.33

3.08

3.00

•  Information about long-term incentives 

is disclosed in the Directors’ 
Remuneration Report on page 60

•  Any waiver of emoluments by a Director 

of the Company or any subsidiary 
undertaking is disclosed in the 
Directors’ Remuneration Report 
on page 56.

Political Donations
The Group does not make political donations.

Purchase of Own Shares 
At the AGM held on 10 September 
2020, the Company was given an annual 
authority to purchase up to 4,851,096 
‘A’ ordinary shares to be held as treasury 
shares to be used in connection with, 
among other purposes, the Long-Term 
Incentive Plan (“LTIP”) and/or other 
share option schemes. Shareholders will 
be asked to give a similar authority to 
purchase shares up to 15% of the ‘A’ 
ordinary capital at the 2021 AGM.

The Company’s maximum issued 
ordinary share capital during the year was 
£22,793,726 comprising 33,619,834 ‘A’ 
ordinary shares, 89,052,625 ‘B’ ordinary 
shares and 14,459,218 ‘C’ ordinary shares.

During the year the Company did not 
purchase any shares. 

6,915 ‘A’ ordinary shares held in treasury 
were allocated to participants of the Savings 
Related Share Option Scheme, the Senior 
Executive Share Option Scheme and the 
Executive Share Option Scheme on 
exercise of options, generating net cash 
proceeds of £14,011. As at 27 March 2021, 
a total of 1,273,146 ‘A’ ordinary shares and 
a total of 4,558,009 ‘B’ ordinary shares are 
held as treasury shares.

Share Capital
Information on the Company’s financial 
instruments, capital structure and related 
restrictions is given in notes 28 and 29 
to the financial statements. Details of 
significant shareholdings are set out below.

Computershare Trustees Limited holds 
a total of 186,337 ‘A’ ordinary shares on 
behalf of employees of the Company who 
are participants in its SIP. This represents 
0.48% of the issued ‘A’ ordinary share 
capital (excluding shares held in treasury). 
In respect of the shares that have been 
allocated, Computershare Trustees Limited 

43

Strategic ReportFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021GovernanceOverview‘C’ ordinary shares of 40p each

Mr A W M Mitchell & Burges Salmon Trustees Ltd

Mr T J M Turner

Miss S M Turner

Mr P A R Carter & Sir J H F Fuller

Mr W G F Fuller

Mr A G F Fuller & Mr P A R Carter 

Mrs D M St. C Turner

Mr C D W Williams

Mrs E A Crisp

Post Balance Sheet Events
Post Balance Sheet events are disclosed 
in note 33 to the financial statements.

Significant Agreements
The Group has entered into a number 
of agreements with the major brewers 
operating in the UK under which it both 
buys and sells beers, and these agreements 
may be terminated by the other party 
should the Group undergo a change 
of control.

In the event of a change of control, 
the Company is obliged to notify its main 
bank lenders of such. The lenders shall 
not be obliged to fund any new borrowing 
requests and the facilities will lapse after 
30 days from the change of control if 
terms on which they can continue have 
not been agreed. All borrowings including 
accrued interest will become repayable 
within ten days of such a lapse.

The service agreements of the current 
Executive Directors and the incoming 
new Finance Director include provisions 
regarding a change of control. Further 
details are included in the Directors’ 
Remuneration Policy set out on 
pages 56 to 78.

Directors’ Report continued

As at 
27 March 
2021 

31.02

6.20

5.25

4.30

–

4.12

3.09

3.02

3.02

As at 
7 July 
2021 

31.02

6.20

5.25

4.30

4.24

4.12

3.09

3.02

3.02

By order of the Board

R A C H E L   S P E N C E R
C O M P A N Y   S E C R E T A R Y

8 July 2021

Fuller, Smith & Turner P.L.C. 
Pier House 
86-93 Strand-on-the-Green 
London W4 3NN

Registered in England under number: 
241882

44

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021GOVERNANCEDirectors’ Responsibilities Statement

•  that the Annual Report and the 

Strategic Report includes a fair review 
of the development and performance 
of the business and the position of the 
Group and Company taken as a whole, 
together with a description of the 
principal risks and uncertainties that 
they face; and

•  that they consider the Annual Report 
and the financial statements, taken 
as a whole, provides the information 
necessary to assess the Company’s 
performance, business model and 
strategy and is fair, balanced and 
understandable.

The Directors of Fuller, Smith & Turner 
P.L.C. are listed on pages 40 and 41.

Directors’ Statement as to Disclosure 
of Information to Auditors
The Directors who were members of 
the Board at the time of approving the 
Directors’ Report are listed on pages 40 
and 41. Having made enquiries of fellow 
Directors and of the Company’s auditors, 
each of these Directors confirms that:

•  to the best of each Director’s 

knowledge and belief, there is no 
information relevant to the preparation 
of this report of which the Company’s 
auditors are unaware; and

•  each Director has taken all the steps 

a Director might reasonably be 
expected to have taken to be aware 
of any relevant audit information and to 
establish that the Company’s auditors 
are aware of that information.

On behalf of the Board

M I C H A E L   T U R N E R
C H A I R M A N

8 July 2021

Statement of Directors’ 
Responsibilities in Respect 
of the Financial Statements
The Directors are responsible for preparing 
the Strategic Report, the Annual Report, 
the Remuneration Report and the Group 
and Company financial statements 
in accordance with applicable United 
Kingdom law and regulations. 

Company law requires the Directors to 
prepare financial statements for each 
financial year. Under that law, the 
Directors have elected to prepare the 
financial statements in accordance with 
international accounting standards in 
conformity with the requirements of the 
Companies Act 2006. Under company 
law, the Directors must not approve the 
financial statements unless they are 
satisfied that they give a true and fair 
view of the state of affairs and profit or 
loss of the Group and Company for the 
financial period. 

Under the Financial Conduct Authority’s 
Disclosure Guidance and Transparency 
Rules, Group financial statements are 
required to be prepared in accordance with 
international financial reporting standards 
(“IFRSs”) adopted pursuant to Regulation 
(EC) No 1606/2002 as it applies in the 
European Union. 

In preparing the Group and Company 
financial statements, the Directors are 
required to:

•  select suitable accounting policies in 
accordance with IAS 8 Accounting 
policies, changes in accounting 
estimates and errors and then apply 
them consistently;

•  present information, including 

accounting policies, in a manner that 
provides relevant, reliable, comparable 
and understandable information;

•  provide additional disclosures 

when compliance with the specific 
requirements in IFRSs is insufficient 
to enable users to understand the 
impact of particular transactions, 
other events and conditions on the 
group and company financial position 
and financial performance; 

•  make an assessment of the Company’s 
ability to continue as a going concern;

•  state that the Group and Company 
have complied with international 
accounting standards in conformity with 
the requirements of the Companies Act 
2006 and IFRSs adopted pursuant to 
Regulation (EC) No 1606/2002 as it 
applies in the European Union), subject 
to any material departures disclosed and 
explained in the financial statements; and
•  make judgements and estimates that are 

reasonable and prudent.

The Directors are responsible for keeping 
adequate accounting records that are 
sufficient to show and explain the Group’s 
transactions and disclose with reasonable 
accuracy at any time the financial position 
of the Group and Company and enable 
them to ensure that the financial 
statements and the Remuneration Report 
comply with the Companies Act 2006 
and applicable regulations, including the 
requirements of the Listing Rules and the 
Disclosure and Transparency Rules 
(“DTR”) and in the case of the Group 
financial statements, with Article 4 of the 
IAS Regulation. They are also responsible 
for safeguarding the assets of the Group 
and hence for taking reasonable steps for 
the prevention and detection of fraud 
and other irregularities.

The Directors are responsible for 
preparing the Annual Report in 
accordance with applicable law and 
regulations. The Directors are responsible 
for the maintenance and integrity of the 
corporate and financial information 
included on the Company’s website. 
Legislation in the United Kingdom 
governing the preparation and dissemination 
of financial statements may differ from 
legislation in other jurisdictions.

Statement as to Preparation 
of Financial Statements
The Directors confirm, to the best 
of their knowledge:

•  that these financial statements, 
prepared in accordance with 
international accounting standards in 
conformity with the requirements of 
the Companies Act 2006 and IFRSs 
adopted pursuant to Regulation (EC) 
No 1606/2002 as it applies in the 
European Union, give a true and fair 
view of the assets, liabilities, financial 
position and profit of the Group and 
Company taken as a whole; 

45

Strategic ReportFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021GovernanceOverviewCorporate Governance Report

M I CH A E L T U R N E R 
CH A I R M A N

“The Board recognises 
that good corporate 
governance is critical to 
delivering our strategy 
for the long-term 
benefit of all  
our stakeholders.”

Through the Nominations Committee, 
which I chair, we have conducted the 
search for a new Finance Director to 
replace Adam Councell, who has decided 
to return to the service sector. We are 
delighted to have announced the 
appointment of Neil Smith, who will join 
us later in the year. On behalf of the Board, 
I would also like to express our appreciation 
for the contribution Adam has made 
during his tenure, which covered the most 
remarkable period in the Company’s 176 
year history. He has risen well to the 
challenges, and we wish him every success 
in his future endeavours.

We had intended to conduct an externally-
facilitated Board evaluation this year but, 
in the strange times of working remotely, 
it was unanimously agreed that this should 
be deferred until the Directors could 
meet in person. Consequently, our Senior 
Independent Director (Juliette Stacey) 
ran an internal process this year which 
concluded, despite the challenges 
presented by coronavirus, that the Board 
had performed very effectively. Our 
intention is that the external evaluation 
will take place during the current financial 
year, and myself and Juliette are currently 
conducting a selection process with 
potential firms to support this exercise. 

I was disappointed that our AGM in 2020 
had to be held as a closed meeting, but 
shareholders will hopefully understand that 
this was entirely necessary to ensure the 
safety of all concerned. We very much 
look forward to welcoming shareholders 
to our AGM on 23 September 2021 which, 
subject to any Government guidance 
in place at that time, will be held at 
The George IV in our Chiswick heartland.

M I C H A E L   T U R N E R
C H A I R M A N

8 July 2021

Dear Shareholder,

I am pleased to present our Corporate 
Governance Report for 2021. The 
Board recognises that good corporate 
governance is critical to delivering our 
strategy for the long-term benefit of 
all our stakeholders, while remaining 
cognisant that arrangements need to be 
appropriate for the business. With a strong 
heritage and as primarily a family owned 
company, there are some provisions in the 
2018 UK Corporate Governance Code 
(the “Code”), which we believe are not 
appropriate for Fuller’s. In the spirit of the 
Code and for transparency we have 
summarised these in the table on the 
facing page.

As described in my Chairman’s Review, 
this year has been unprecedented and 
consequently the workings of the Board 
have had to adapt. Given the exceptional 
circumstances we faced, it was critical 
as a Board that we met more frequently. 
In April 2020, we moved quickly to 
a weekly routine of video conference 
calls to discuss operational, financial and 
liquidity matters so that we could assess 
the impact to the business, and provide 
oversight to the Executive Team. 

In the Spring of 2021, the Board spent 
considerable time evaluating the decision 
to launch an equity raise. Ensuring the 
right balance of debt and equity capital in 
a business is an important part of ensuring 
long-term success, and after very careful 
and detailed discussions, the Board 
concluded that equity was the correct 
route and in the best interests 
of shareholders. 

Meetings have continued to be held 
remotely for most of the year and I would 
like to thank my fellow Board members 
for embracing this new way of working 
and for their significant contribution 
during the year. Special recognition also 
goes to the Executive Team for its 
response to the Covid crisis. 

Our Board Committees have also been 
very active during the year and helped us 
navigate through these extraordinary and 
challenging times. Further detail of their 
work is reported on pages 47 to 78.

46

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021GOVERNANCEStatement of Compliance with the 
UK Corporate Governance Code 2018
The Board is committed to maintaining 
effective corporate governance and 
integrity, enabling us to deliver our 
strategy for the long-term benefit of all 

our stakeholders. With this in mind, the 
Company has applied the main principles 
of the Code throughout the year. 
However, given the structure of the Group 
– we are a public listed company but still 
very much a family-controlled concern 

– there are some provisions of the 
Code where we do not comply but 
where we do consider our governance 
framework remains appropriate. These 
are summarised in the table below.

Code Provision Detail of non-compliance

Further information

PR I N CI PLE 1: B OA R D LE A D E R S H I P A N D COM PA N Y PU R P O S E

5

For engagement with the workforce, the Company 
does not have a director appointed from the workforce; 
a formal workforce advisory panel; or a designated 
non-executive director.

PR I N CI PLE 2: D I V I S I O N O F R E S P O N S I B I LITI E S

11

At least half of the Board, excluding the Chairman, 
are not independent Non-Executive Directors.

Fuller’s has adopted a people first approach in its response to the pandemic 
by engaging effectively through strong communications with its staff. The 
Board receives regular updates from the CEO and Director of People to 
ensure employee matters are understood. Normally there is also regular 
engagement with employees through visits to our pubs and hotels, although 
this has understandably been curtailed with the estate closed. Over the next 
year, the Board will consider whether the designation of a Non-Executive 
Director to provide a formal link to the Board is required.

The Board considers that membership is well balanced with the right mix 
of skills and experience. The presence of Non-Executive Directors who are 
long-standing family shareholders is important in this professionally run 
family business.

PR I N CI PLE 3: COM P O S ITI O N , S U CCE S S I O N A N D E VA LUATI O N

18

Directors are not subject to annual re-election.

In accordance with the Company’s Articles of Association, all Directors are 
subject to election by shareholders at the first AGM after their appointment 
and to re-election at three yearly intervals. As part of the annual Board 
effectiveness review, the performance of the Directors is evaluated and 
forms the recommendation in the Notice of AGM as to why the Company 
believes an individual director should be re-elected. In view of the 
Company’s size, its ownership structure and its history, the Board is not 
minded to move to annual re-election of Directors but will keep this 
requirement under review.

19

The Chairman has been in post for more than 
nine years.

The Board considers that the Chairman’s knowledge and understanding 
of this long-established family business and its requirements is 
extremely valuable.

PR I N CI PLE 5 : R E MU N E R ATI O N

33

The pension contribution rates for the current Executive 
Directors are not aligned with those available to 
the workforce.

The pension rate for the current Executive Directors represents an existing 
contractual commitment and their overall pay is towards the lower end of 
market practice. The Board wishes to honour these contractual entitlements 
and does not consider it appropriate to make a reduction. Under the 
Remuneration Policy approved by shareholders in 2020, the pension 
opportunity for new Directors (which includes Neil Smith, the incoming new 
Finance Director) is in line with the policy for the majority of the workforce.

Further information on the Code can be 
found on the Financial Reporting Council’s 
website at www.frc.org.uk.

The Board
Role and Workings of the Board
Led by the Chairman, the Board is 
collectively responsible to the shareholders 
for the performance and long-term 
success of the Group, as well to other 

stakeholders for the wider impact we have. 
Its role includes the establishment, review 
and monitoring of the Company’s strategy, 
approval of major acquisitions, disposals 
and capital expenditure, setting the 
Company’s purpose and values, overseeing 
the Group’s systems of internal controls, 
governance and risk management, and 
ensuring that the appropriate resources 
are in place to deliver these.

A formal schedule of matters reserved 
for the Board is in place. The Board has 
delegated some of its responsibilities to 
mandated Committees, each of which 
operates under written terms of reference 
approved by the Board and which are 
available on the Company’s website. All 
Committee Chairs report orally on the 
proceedings of their Committees at the 
next meeting of the Board, and the 

47

Strategic ReportFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021GovernanceOverviewCorporate Governance Report continued

minutes of the meetings of all Board 
Committees (with some exceptions on 
remuneration matters) are provided to 
Board members. 

The Board delegates all operational 
matters and execution of the strategy to 
the Executive Team (which includes the 
Executive Directors, the Marketing 
Director, the People and Talent Director, 
and the Property Director). The Chairman 
ensures that the Executive Committee 
provides accurate and timely information 
for Board meetings which is then open to 
debate and challenge by all.

Board meetings enjoy open dialogue and 
constructive challenge on all issues is 
encouraged. With a good information 
flow between and prior to Board meetings, 
decisions are made in a timely manner 
after appropriate questions are dealt with. 
The Board has adopted a procedure, in 
accordance with the Company’s Articles, 
to consider and, if it sees fit, to authorise 
situations were a Director to have an 
interest that conflicts, or may possibly 
conflict, with the interests of 
the Company.

Board Meetings and Activities
Normally the Board meets formally at 
least six times, but additional meetings 
had to be held this year to review the 
impact of the coronavirus. At the start 
of the pandemic, the Board met weekly 
and meetings moved to an online format. 
Meetings have continued to be held online 
throughout the year but going forward 
with restrictions lifting it is intended that 
meetings will be held at the Group’s new 
registered office, Pier House, and also 
within the retail estate.

The process for agreeing the agenda is 
managed by the Company Secretary in 
consultation with the Chairman. Papers 
are distributed a week in advance via 
a secure online portal. If required, the 
Board considers matters on an ad hoc 
basis between scheduled meetings. 

At Board meetings, the agendas cover 
projects, analysis of the market in which 
the Group operates and performance. 
Each of the Executive Directors and the 
Company Secretary also provide updates 
to the Board on matters for which they are 
responsible. The Board is responsible for 
approving the annual budget and the 

annual and half year results. Of course, 
much of the discussion this year has 
focused on the impact of the coronavirus 
pandemic and to address the challenges 
posed by the enforced closure of the 
business. Considerable time was spent 
evaluating the decision to launch an 
equity raise and to deal with the 
Company’s refinancing. 

At the start of 2021, a programme 
of presentations from members of the 
Executive Team and senior management 
was resumed. The programme gives the 
Board exposure to talent in the business 
while also providing an opportunity to 
engage in the key areas being worked 
on and the agreed strategic projects. 
Presentations have included information 
about the customer journey and digital 
transformation, our people strategy and 
our ESG strategy. These sessions also 
enable the Board to provide feedback 
and guidance to the individual presenting.

In addition to scheduled meetings, 
the Board also meets every year for an 
in-depth review of the Group’s strategy 
which includes, among other things, 
discussions about market trends, 
consumer market, competitor landscape 
and capital structure. This session is 
normally held offsite within one of our 
venues in the Estate but in light of the 
pandemic this was not possible. Members 
of the Executive Team joined the Board 
to provide their views on the strategy and 
while the pandemic may have altered some 
short-term tactical activity that delivers 
this strategy, the Board agreed that the 
overarching principles were unchanged.

The Non-Executive Directors from time 
to time meet with members of the senior 
management team and also spend days 
out in the trade with individual members 
of that team. This helps to keep Non-
Executive Directors up to date with the 
operations of the Group and also provides 
the Executive Directors and senior 
management with valuable feedback about 
the Company’s people and its operations.

As well as the dialogue within the 
boardroom, the Non-Executive Directors 
meet privately, under the leadership of the 
Senior Independent Director, without the 
Executive Directors present. They also 
meet with the Chairman and the Chief 
Executive on a regular basis. These 

48

meetings allow for the review of issues 
faced by the business, the continuation 
of dialogue on strategic issues, the 
discussion of Board appointments when 
appropriate, succession planning, and 
the provision of support to the Chairman 
and the Chief Executive in their roles.

Board Committees 
The Audit Committee
The Audit Committee monitors the 
integrity of the financial reporting for the 
Company, manages the relationship with 
the external auditors, and oversees the 
effectiveness of the risk management and 
internal control systems. Its members are 
all independent Non-Executive Directors. 
The Audit Committee’s report for the year 
is set out on pages 51 to 55.

The Remuneration Committee
The Remuneration Committee sets the 
Remuneration Policy for the Chairman 
and the Executive Directors, and it also 
reviews the remuneration framework for 
other senior management. Its members 
are all independent Non-Executive 
Directors. The Remuneration 
Committee’s report for the year is set 
out on pages 56 to 78.

The Nominations Committee
The Nominations Committee is chaired 
by Michael Turner and the other members 
are all independent Non-Executive 
Directors. Juliette Stacey and Helen 
Jones have served during all of the year 
and, following approval by the Board, 
Robin Rowland joined the Committee 
on 25 January 2021. 

The Committee is responsible for leading 
the process for appointment of Directors, 
for approval by the Board, although 
the full Board will also typically 
informally discuss Board and senior 
management appointments. 

After a competitive process the 
Nominations Committee approved 
the appointment of Spencer Stuart to 
support the search for a Finance Director. 
Potential candidates were identified 
and the CEO and People and Talent 
Director met with them for initial 
interview. Short-listed candidates were 
then invited to meet the Chairman and 
other members of the Nominations 
Committee, as well as the Executive Team. 
Having considered feedback from these 

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021GOVERNANCEmeetings and his breadth of financial 
and sector experience, the Nominations 
Committee recommended the 
appointment of Neil Smith to the Board. 

Whilst the Board is alert to the 
need to ensure diversity in all its forms 
is promoted, the Board believes 
appointments should be made on merit 
and does not want to adopt targets that 
may affect its ability to make the right 
decision for the business and all its 
stakeholders. As and when Board 
vacancies arise and, should the support 
of an executive search firm be required, 
the Board and the Nominations 
Committee will ensure that it only uses 
firms that have signed up to their 
industry’s Voluntary Code of Conduct. 
Further information on gender diversity 
across the business can be found in the 
Corporate Social Responsibility report 
on page 38.

Attendance at Board and 
Committee Meetings
The table above shows the attendance 
of Directors at Board and Committee 
meetings held during the year 
under review.

The Board believes that all of its members 
have sufficient time to discharge their 
duties effectively. All Directors are 
required to seek permission before 
accepting any external appointments, 
therefore Board members are kept 
fully aware of their colleagues’ 
other commitments.

Composition and Balance 
of the Board
The Chairman is responsible for leading 
the Board and ensuring its effectiveness 
and openness, and that shareholders are 
kept well informed. The Chairman does 
not have any commitments which 
constrain his ability to fulfil his role. Simon 
Emeny, the Chief Executive, is responsible 
for all operational aspects of the Group.

During the period, Adam Councell 
announced he would be leaving the 
Company later this year following an 
orderly handover. Neil Smith will join as 
the new Finance Director no later than 
1 December 2021.

On appointment, new Directors 
undertake a tailored induction programme.

Attendance 2020/21

Director

Michael Turner

Simon Emeny

Adam Councell

Fred Turner

Sir James Fuller

Richard Fuller

Helen Jones

Robin Rowland

Juliette Stacey

Board1

28/28

28/28

27/28

27/28

28/28

28/28

28/28

28/28

28/28

Audit 
Committee

Nominations
 Committee2

Remuneration 
Committee

–

–

–

–

–

–

11/11

11/11

11/11

1/1

–

–

–

–

–

1/1

–

1/1

–

–

–

–

–

–

8/8

8/8

8/8

1 

Includes scheduled and ad hoc meetings, including weekly meetings held in response to the 
Covid-19 pandemic.

2  Robin Rowland was appointed as a member of the Nominations Committee on 25 January 2021.

The Company has six Non-Executive 
Directors of which three – Michael Turner, 
Sir James Fuller and Richard Fuller – 
are family members. The other three 
Non-Executive Directors, all of whom 
are deemed independent under the Code, 
are experienced business leaders, and 
collectively all of the Non-Executives 
bring a wide range of skills and experience 
to the Board. Although the Board 
(excluding the Chairman) does not 
comprise at least half independent 
Non-Executive Directors, the Board 
considers it is well balanced as it has the 
right number of members for the size of 
the Group with representation of the 
founding families on the Board being 
considered very important in a company 
with a high proportion of family shareholders. 
The Directors agree that no one individual 
dominates discussions and that each makes 
a full and positive contribution. 

The Directors’ biographies are on pages 
40 and 41. Juliette Stacey is the Senior 
Independent Director. The Senior 
Independent Director offers support and 
advice to the Chairman and all the other 
Board members; is in regular dialogue 
with all Board members outside of Board 
meetings and co-ordinates the views of the 
Non-Executive Directors as and when 
required. All of the independent Non-
Executive Directors are determined by the 
Board to be independent in character and 
judgement and there are no relationships or 
circumstances which could affect or appear 
to affect their judgement; all are appointed 
for specified terms. The details of the 
Non-Executive Directors’ respective 
arrangements are as set out in the Directors’ 
Remuneration Report on pages 56 to 78 

49

and are available for inspection at the 
Company’s registered office.

Succession Planning
The Board continues to see succession 
planning as a key issue for a business that 
has very low turnover amongst its senior 
management and is still very much 
a family-controlled concern whilst also 
being a public listed company. 

Succession planning and the development 
of talent is an ongoing activity regularly 
discussed by the Board and the Executive 
Team and there is a clear plan in place for the 
succession of key roles. Talented and “critical 
to retain” individuals are identified and each 
individual has their own development plan, 
owned by the individual and supported and 
overseen by their leader and the People & 
Talent team. Development plans are 
grounded in data from assessments and 
feedback, and external partners and experts 
are engaged to support development 
where required. 

Advice for the Board
There is a procedure in place under 
which Directors can obtain independent 
professional advice. The Directors also 
have access to the advice and services 
of the Company Secretary whose 
appointment and removal is a matter for 
the whole Board. The Company Secretary 
is responsible to the Board for ensuring 
that Board procedures are complied 
with. The Directors are satisfied that any 
concerns they raise at Board meetings 
are recorded in the minutes. The Company 
maintains appropriate insurance cover in 
respect of legal action against its Directors 
and Officers. 

Strategic ReportFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021GovernanceOverviewCorporate Governance Report continued

Professional Development
Directors are encouraged to attend 
training courses, industry forums and 
specialist briefings relevant to their role 
throughout the year. Occasionally, 
specialists such as the Company’s legal 
advisors join a Board meeting to brief the 
Board on a particular topic. Executive 
Directors are permitted to hold one other 
paid directorship, with the Board’s consent, 
as the Board believes that experience of 
how other boards work enhances the 
Directors’ contribution to Fuller’s.

Board Evaluation
The Company was due to undertake an 
externally-facilitated evaluation this year 
but, in light of the impact of Covid-19, it 
was decided that an internal process would 
be conducted by the Senior Independent 
Director. An externally-facilitated 
evaluation will take place next year and 
a process to select a firm to help with 
this exercise is currently underway. 

This year, the Directors completed 
a questionnaire covering the performance 
of the Board as a whole and the Board 
committees, the effectiveness of the 
Executive Directors and Non-Executive 
Directors, key learnings from the year 
in question and considerations for future 
areas of focus. The Senior Independent 
Director also met with each Director 
individually to discuss their feedback and 
performance over the year and, following 
review with the Chairman, the findings 
were presented to the Board.

Overall, feedback was positive and 
demonstrated that the Board and 
each of its committees had performed 
effectively in dealing with both day-to-day 
and ongoing strategic issues during a very 
challenging period. The Board recognised 
the contribution and efforts of the 
Executive Team through the coronavirus 
pandemic. Areas highlighted for 
enhancement included:

•  Continuing with more frequent informal 

contact between Board meetings 
established in response to the 
coronavirus pandemic

•  Reestablishing regular formal and 

informal Board visits to the wider business 
as restrictions ease and increasing the 
contact between Board members 
and employees

•  Supporting succession planning below 
Board level and developing a strong 
diverse talent pipeline.

Committees to answer relevant questions 
at the meeting and encourages all Directors 
to be present.

In light of the ongoing risks of Covid, we 
held the 2020 AGM as a closed meeting 
to ensure the safety of all concerned. 
Shareholders were invited to submit 
questions on any matters related to the 
AGM prior to the meeting and answers 
were posted on the Company’s website 
afterwards. The Board plans to hold the 
2021 AGM as normal this year on the 
basis that all restrictions will have been 
lifted by the time of the meeting, and 
preparations are being made for a physical 
meeting to be held on 23 September 2021 
at The George IV, subject of course to any 
Government guidance in place at the time.

Details of the engagement process with 
shareholders regarding the new Directors’ 
Remuneration Policy can be found in the 
Directors’ Remuneration Report on 
page 66.

By order of the Board

R A C H E L   S P E N C E R
C O M P A N Y   S E C R E T A R Y

8 July 2021 

Fuller, Smith & Turner P.L.C.  
Pier House 
86-93 Strand-on-the-Green 
London W4 3NN

Board Re-election
The Articles of Association of the 
Company ensure that all Directors are 
subject to election by shareholders at the 
first AGM after their appointment and 
to re-election at three yearly intervals.

Relations with Shareholders
The Company has an ongoing programme 
of individual meetings with institutional 
shareholders, allowing it to update 
shareholders on the performance of the 
business and the strategy for the future, 
and to give them an opportunity to discuss 
corporate governance matters. The 
Company’s brokers also contact key 
shareholders to establish if they would like 
to see the Chief Executive and Finance 
Director in the days following the 
presentation of the preliminary and half 
year results. The Chairman, Richard Fuller 
and Sir James Fuller are the key contacts 
with the Company’s family shareholders 
and Sir James Fuller has a specific role 
to keep in touch with those shareholders. 
The Senior Independent Director and 
the other Non-Executive Directors 
are all willing to attend meetings with 
shareholders or to be contacted by 
shareholders should they have any 
concerns which have not been resolved 
through the normal channels. The 
Non-Executive Directors have had no 
such requests during the last financial year. 
All Board members receive feedback from 
the results presentations and meetings 
with shareholders, enabling them to keep 
in touch with shareholder opinion.

The Board supports the use of the AGM 
to communicate, in particular, with private 
investors, and the Chairman and Chief 
Executive make a detailed presentation 
to shareholders updating them on the 
Company’s performance and progress. 
The Board is keen to encourage institutional 
investors to attend the meeting, in line with 
the duties set out in the Stewardship Code 
for institutional shareholders. Should they 
have concerns over any issues being voted 
upon at the AGM, they can then meet all 
the Directors and discuss them in person, 
particularly if they have declined an 
invitation for an individual meeting. 
The Chairman arranges for the Chair 
of each of the Company’s Board 

50

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021GOVERNANCEJ U LI E T TE S TACE Y 
CH A I R O F T H E AU D I T 
COM M I T T EE

“The fundamentals 
of our risk management 
and internal control 
framework have been 
subject to close scrutiny 
during the ongoing 
closure of the estate.”

that the FRC had no specific 
questions to raise but, in response 
to points they highlighted, we have 
reviewed our disclosures and for those 
areas which are still relevant this year 
we have made a number of changes to 
enhance reporting so that it is clearer 
and more concise.

Looking ahead to the next year, we will 
monitor closely the roll out of the new 
finance system which the Company 
has identified as more suitable for 
the business following the sale 
of the Brewery, reviewing both the 
robustness of financial reporting 
from the system and simplification 
of internal controls management. 
IT security will also be an area of focus 
given the increased risk from cyber 
attacks, and we intend to conduct 
a deep dive into the controls in this 
area to help mitigate these threats.

I will be attending the AGM on 
23 September 2021 and I look 
forward to answering any questions 
about the work of the Audit 
Committee then. 

J U L I E T T E   S T A C E Y
C H A I R   O F   T H E   A U D I T 
C O M M I T T E E

8 July 2021

Audit Committee Report

Statement of the Audit  
Committee Chair

Dear Shareholder,

I am pleased to present the Audit 
Committee Report for the year ended 
27 March 2021.

As reported last year, we identified 
coronavirus as an emerging risk and 
whilst our core duties have remained 
unchanged, it has been necessary to 
flex our programme of activities and 
consequently meet more frequently than 
normal. In particular, the fundamentals of 
our risk management and internal control 
framework have been subject to close 
scrutiny during the ongoing closure of the 
estate and given the uncertainty of the 
impact of the pandemic on our business. 
During the year, we were pleased to 
welcome a new Head of Finance 
Transformation and Risk, Ian Namey. 
Ian has helped us implement changes to 
strengthen our approach to the annual risk 
assessment, and supported a comprehensive 
review of our risks, as well as implementing 
a framework which we can use to assess 
and enhance the control environment.

A key area of work for the Audit 
Committee this year has been the 
audit tender process which resulted in 
the appointment of Ernst & Young LLP. 
I led this process on behalf of the Audit 
Committee, but would like to thank my 
fellow Committee members and the wider 
finance team for their support. Given 
the engagement of a new audit firm, it 
seemed an appropriate time to summarise 
arrangements around independence 
and objectivity, and this has now been 
formalised into a written policy. The formal 
appointment of Ernst & Young LLP will be 
proposed at the AGM, but we have been 
delighted with their support during the 
year end and look forward to developing 
this relationship.

During the year, we received a letter from 
the Financial Reporting Council noting 
that the Company’s 2020 Annual Report 
and Accounts had been included in their 
thematic review of corporate reporting 
on cash flow statements and liquidity 
disclosures. We were pleased to note 

51

Strategic ReportFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021GovernanceOverviewAudit Committee Report continued

The Audit Committee keeps abreast of 
regulatory and governance developments 
as part of ongoing reporting from the 
auditors. Specific areas of interest 
are scheduled separately and in 2021 
a member of the auditors’ Regulatory & 
Public Policy team gave a presentation to 
the Committee on audit reform proposals 
being considered by the Government.

The effectiveness of the Audit Committee 
formed part of the Board evaluation 
process described in the Corporate 
Governance Report on page 50.

Financial Reporting and 
Significant Judgement
The Audit Committee monitors the 
integrity of the financial information 
published in the interim and annual 
financial statements and considers the 
extent to which suitable accounting 
policies have been adopted, presented 
and disclosed. 

During its review of the Group’s financial 
statements for the period to 27 March 
2021, the Audit Committee has reviewed 
the key judgements applied in the 
preparation of the consolidated financial 
statements, including those communicated 
by the auditors during their reporting. 
These are described in the accounting 
policies detailed in note 1 to the financial 
statements. The Board was made 
fully aware of any significant financial 
reporting issues and judgements made 
in connection with the preparation of 
the financial statements. 

Committee Membership 
The Committee comprises three 
independent Non-Executive Directors 
and has a good balance of skills, with 
competence and experience in the sector 
in which Fuller’s operates. The Chair of the 
Committee is a Chartered Accountant 
and has a broad range of experience in 
senior finance roles, and she is therefore 
considered to meet the requirement 
under the Code that at least one member 
should have recent and relevant financial 
experience. The Committee is advised 
internally by the Company Secretary, 
Rachel Spencer (Séverine Béquin until 
8 January 2021), who also acts as 
secretary to the Committee. 

Meeting Attendance
Attendance of Committee members at 
scheduled meetings throughout the year 
is set out on page 49. The Committee 
normally meets fours time a year but, 
given the unprecedented year, we have 
held eleven meetings. As well as the 
additional rigour needed around risk 
management with the entire closure of 
the business, the formalities of the FY20 
audit process required added attention.

All meetings are attended by the external 
auditors and the Company Secretary, 
and regular attendees include the 
Chairman, Chief Executive and the 
Finance Director. Members of the 
finance and risk management team 
also attend relevant meetings at the 
Committee Chair’s request, and reports 
are received on occasion from other 
members of the management team 
as required by the agenda.

The Audit Committee meets at least once 
a year with the external auditors, without 
management present, to discuss any 
matters they may wish to raise. The Audit 
Committee Chair also meets separately 
with the Finance Director and auditors 
outside of the formal meeting programme 
which helps to identify key areas of focus 
and emerging issues that may need to be 
added to the Audit Committee’s agenda.

Responsibilities 
The Audit Committee’s responsibilities 
are outlined in its terms of reference. 
These were reviewed following the year 
end, including an assessment of how the 
Audit Committee had discharged its 
responsibilities during the year. The revised 
terms of reference can be found on the 
Company’s website.

The principal responsibilities of the 
Audit Committee are to review the 
integrity of the financial reporting for 
the Group (including managing the 
relationship with the auditors) and to 
oversee the effectiveness of the risk 
management and internal control systems. 

Key Activities
The Audit Committee has a detailed 
meeting planner which sets out the key 
items to be covered at its scheduled 
meetings which includes reviewing the 
financial statements and announcements, 
monitoring changes in accounting practices 
and policies, and reviewing decisions with 
a significant element of judgement. 

At each scheduled meeting an update on 
risk management is presented, together 
with reports on compliance with anti-
bribery procedures and data protection. 
In light of Covid-19 and the entire closure 
of the business, there has been even 
greater rigour around potential risks arising 
from the ongoing uncertainty. In 2021, the 
Audit Committee received an update 
regarding the increasing risk of allergens 
and was pleased to note the continued 
adherence to procedures already in place 
to mitigate this risk, together with the new 
areas of enhancement being considered 
to ensure controls remain appropriate. 

52

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021GOVERNANCEThe key issues and judgements considered by the Audit Committee are detailed in the accompanying table:

Key accounting judgement

How the issue was addressed

Going Concern

Impairment Testing of Intangible 
Assets, Right-of-Use Assets and 
Property, Plant and Equipment

Deferred tax

Separately Disclosed Items

Pension Accounting

The Audit Committee considered the appropriateness of the going concern assessment and 
associated judgements around material uncertainties. The Audit Committee reviewed the 
scenarios and mitigations available to the Group as disclosed in note 1 and is satisfied 
the disclosures are appropriate.

The Audit Committee considered the proposed impairment of property assets, right-of-use 
assets and goodwill for both the Half Year Report and the Annual Report. The Audit Committee 
was satisfied with the approach presented by management and the judgements made for those 
properties at risk of impairment.

Deferred tax accounting on property, plant and equipment is a complex area and a number 
of judgements are required to determine the value. Deferred tax can be recognised on pubs 
based on disposal, in-use or a dual basis and a number of different inputs need to be considered 
to calculate this such as fair value uplifts, rolled over gains and indexation. A prior year 
adjustment to deferred tax liability has been recognised in respect of an understatement in 
the base cost recoverable on a sales basis. The Audit Committee is satisfied that after the 
adjustment was made to the opening balance, the judgements that management applied in the 
current year are appropriate. The Audit Committee has also considered whether sufficient 
disclosures have been made in the Annual Report for the prior year restatement and is satisfied 
they have been.

The Audit Committee considered the nature of items classified as “separately disclosed items” 
in the financial statements. The Audit Committee was satisfied that the items management 
proposed to be shown as separately disclosed items were not linked to the underlying trading 
of the Group. Separately disclosed items include:

•  costs relating to the corporate reorganisation of the Group, specifically the hive up 

of the trade and assets of Bel & The Dragon and Cotswold Inns & Hotels, the ending 
of the transitional services arrangement with Asahi and restructuring due to the 
coronavirus pandemic

•  profit or loss on property disposals
•  impairment on properties, right-of-use assets and goodwill 
•  net interest expense on the Group’s defined benefit pension plan.

In addition, the Audit Committee reviewed these disclosures within the 2021 Annual Report 
and Accounts to ensure they clearly identified and reconciled to the relevant GAAP measure.

The pension liability is sensitive to the actuarial assumptions applied in measuring future cash 
outflows. The use of assumptions such as discount rate and inflation, which have an impact 
on the valuation of the defined benefit pension scheme, was assessed by the Audit Committee. 
The Audit Committee was satisfied with the proposed accounting treatment and disclosures 
of the Group’s defined benefit plan in the financial statements.

Going Concern and 
Viability Statement
The Audit Committee assessed the 
going concern and viability reviews 
undertaken by management as detailed 
in the Financial Review on pages 25 and 
26. This involved looking at potential 
revenues, costs and cash flow modelling 
on both a prudent base case and stress 
case scenario where there was much 
greater uncertainty. The Committee was 
satisfied with the approach presented by 
management including the judgements 
made in the estimation of future cash flows 
and the Group’s financing, and considering 
the high proportion of freehold property 
that underpins the estate. 

Fair, Balanced and Understandable
The Audit Committee reviewed whether 
the 2021 Annual Report, taken as a whole, 
was fair, balanced and understandable and 
also whether it provided the information 
necessary for shareholders to assess the 
Company’s position and performance, 
business model and strategy. In making 
its assessment the Audit Committee took 
the following into account:

•    A timetable for the production of the 

2021 Annual Report was agreed by the 
Finance Team and the auditors, with 
overall co-ordination of the report being 
overseen by the Finance Director

•    Each section of the report was prepared 

by a member of management with 
appropriate knowledge and experience, 
including representatives from finance, 
communications, company secretariat 
and risk

•    Management’s views on each of the key 
judgements which were then discussed 
by the Audit Committee

•    Reports and feedback from the 

auditors which were presented to the 
Audit Committee

•    Board members received drafts of the 
report for review which provided an 
opportunity to provide comments and 
ensure messaging was cohesive.

53

Strategic ReportFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021GovernanceOverviewAudit Committee Report continued

Following its review, the Audit Committee 
confirmed to the Board that the 2021 
Annual Report was fair, balanced and 
understandable, and the Board’s 
statement is set out on page 45.

Internal Control and 
Risk Management 
The Board has overall responsibility for the 
Group’s system of internal control and 
management of risks and reviewing its 
effectiveness. The system was designed 
to provide reasonable but not absolute 
assurance of:

•  the mitigation of risks which might 

cause the failure of business objectives

•  no material misstatements or losses
•  the safeguarding of assets against 

unauthorised use or disposal

•   the maintenance of proper accounting 
records and the reliability of financial 
information used within the business 
or for publication

•   compliance with applicable laws 

and regulations.

The Directors’ statement on the 
Company’s system of internal controls 
is set out below.

Early in the year the Committee discussed 
the Company’s risk management process 
and took the opportunity to do a full 
refresh of the risk register. This included 
a bottom up review of risks across all 
departments, revising or reconfirming 
ownership and updating mitigating actions 
and controls. This gave the Committee 
increased confidence in the risk processes 
within the Group. Any significant 
changes to risks were discussed in each 
subsequent Committee meeting.

In addition, during the year a selection 
of key risks were presented to either the 
Audit Committee or the Board. This has 
included risks around business continuity 
with the closure and reopening of the 
business due to Covid, assessment of risks 
around our people and the approach to 
simplifying and solidifying our supply chain.

Looking forward, the delegation 
of authorities is being updated for full 
implementation with the new finance 
system, and the commencement 
of a focused review on cyber security 
is being initiated.

including commentary on key business 
opportunities and risks, approved by the 
Executive Team and further reviewed 
by the Board on a consolidated basis
•  the reviews by the Executive Team 
of actual monthly results against 
budget, together with commentary 
on significant variances and updates 
of both profit and cash flow 
expectations for the year

•  in addition, due to the exceptional 
circumstances of this year, weekly 
reviews of performance of both 
profit and cash flow during periods 
of reopening

•  a detailed investment approval process 
requiring Board authorisation for all 
major projects

•  post-implementation appraisals 

of major capital expenditure projects

•  regular reporting of legal and 

accounting developments to the Board

•  regular review of the Group’s risk 

register and discussion of significant 
risks by the Board and Audit 
Committee, which among other things 
take account of the significance of 
environmental, social and governance 
matters to the business

•  monitoring of accident statistics and 
the results of health and safety audits.

The Group does not have a formal internal 
audit function. The Group employs a team 
of retail business auditors who monitor, 
in particular, the controls over stock and 
cash in the Managed Pub estate, Bel & 
The Dragon sites, Cotswold Inns & Hotels 
and, until their sale, The Stable sites. 

Relevant management attend meetings of 
the Audit Committee to discuss the issues 
being addressed. Clearly, with the business 
closed, these reviews were curtailed but 
a programme of activities has now been 
resumed. After consideration, the Audit 
Committee has confirmed that the 
existing arrangements for internal audit 
remain appropriate. Management may 
from time to time augment the internal 
audit resource with specialist external 
resources. External expertise is also used 
if assurance is required on any areas of 
risk or controls where the Committee 
considers the business may be exposed. 
This year this included an external review 
of the CJRS claim and looking forward 
external expertise will be used to support 
our cyber security review.

The Group maintains business continuity 
plans and tests these plans on an annual 
basis, usually towards the end of the 
financial year. Due to the coronavirus 
pandemic and the closure of the estate 
for much of the year, it was not possible 
to carry out the annual exercise for the 
financial year ended 27 March 2021. 
The Board and Audit Committee consider 
the rapid and thorough response to the 
pandemic by the Executive Team, and 
the broader management team, as solid 
evidence of the effectiveness of existing 
disaster recovery and business 
continuity plans. 

Management within the Finance 
Department are responsible for the 
appropriate maintenance of financial 
records and processes that ensure all 
financial information is relevant, reliable, 
in accordance with the applicable laws and 
regulations, and distributed both internally 
and externally in a timely manner. 

The scoping, tendering and implementation 
of a new central finance system, which will 
go live during the new financial year, has 
been an area of focus for the Finance 
Department during this financial year. 

Throughout the period, the Executive 
Directors provided relevant and timely 
financial commentary to the Board to 
supplement the financial reporting, ensuring 
the Board and the Audit Committee were 
informed of the financial position and 
results of the Group.

The Board and Audit Committee have 
considered the effectiveness of the Group’s 
system of internal control, taking account 
of material changes in the operations of the 
Group following the coronavirus pandemic, 
the implementation of the Coronavirus Job 
Retention Scheme and the Group’s various 
reopening plans that have been required 
at various points during the year and again 
after the year end. 

Key elements of the system of internal 
control designed to address significant 
risks and uncertainties, as documented 
on pages 28 to 30, include:

•  clearly defined levels of responsibility 
and delegation throughout the Group, 
together with well-structured reporting 
lines up to the Board the preparation 
of annual budgets for each division, 

54

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021GOVERNANCEThe Policy is in line with the 
recommendations set out in the FRC’s 
Guidance on Audit Committees and the 
requirements of the FRC’s Revised Ethical 
Standard 2019 (the “Standard”). In respect 
of non-audit services, only a very short 
list of non-audit services is now permitted 
under the Standard, which are detailed 
in the Policy. Previously, authority was 
delegated to the finance team to authorise 
spend with the auditors for non-audit items 
up to £50,000, but under the Policy all 
spend now has to be approved by the Audit 
Committee which ensures full visibility.

In 2021, the fees paid to EY for audit 
services were £405,000 including 
£95,000 for non-recurring audit services. 
There were no non-audit services fees paid 
during the year. 

J U L I E T T E   S T A C E Y
C H A I R   O F   T H E   A U D I T 
C O M M I T T E E

8 July 2021

Whistleblowing
The Audit Committee is responsible for 
reviewing the adequacy and security of the 
Company’s arrangements for employees 
and contractors to raise concerns about 
any possible improprieties relating to 
financial reporting or other matters.

Since the year end, the Audit Committee 
has reviewed and updated the Company’s 
Whistleblowing Policy. To complement 
the internal processes already in place, 
a mechanism for concerns to be raised 
anonymously, rather than just in 
confidence, has been implemented 
through the appointment of an 
independent whistleblowing service 
operated by Safecall. Employees are 
being notified of the new arrangements 
through the Company’s online training 
and communications platform.

Any whistleblowing reports are reported 
to the Audit Committee and, at least 
annually, to the Board. Following the 
reopening of the business, a standing 
report to the Audit Committee on 
employee relation matters has been 
resumed to provide insight to any 
trends within the business.

External Audit
As reported last year, the Audit Committee 
decided to review the external audit 
appointment and conducted a competitive 
audit tender process. A number of firms 
were invited to tender, and shortlisted 
firms presented their proposals to 
the Audit Committee Chair and the 
Finance Director. Before the final 
recommendation to the Board, all 
other members of the Committee, the 
Chairman and the CEO met the potential 
engagement partner of the preferred firm.

Following careful consideration, the Audit 
Committee recommended the appointment 
of Ernst & Young LLP (“EY”) to conduct 
the audit of the Group’s financial statements 
for the financial year to 27 March 2021. 
Their sector experience was recognised as 
particularly valuable. Grant Thornton UK 
LLP subsequently resigned. 

The auditors are invited to attend all 
meetings of the Audit Committee and 
report on the plan and approach for the 
full year audit and half year review. 

The Audit Committee Chair meets the 
auditors on a regular basis during the year 
and the Audit Committee meets with the 
external auditors, without management 
present, at least annually in order to allow 
both Audit Committee members and the 
auditors to raise any issues directly and to 
discuss the auditors’ remit.

The Audit Committee reviewed the 
effectiveness of EY’s performance of the 
external audit process taking into account:

•    the quality and scope of the audit plan, 

and evaluation of delivery and 
performance against the plan
•    qualifications, efficiency and 

performance of the audit team
•    the communication between the 

Company and EY

•   EY’s understanding of the Group’s 

business and industry sector

•   the results of the FRC’s Audit Quality 

Inspection Report on EY.

After considering these matters, the 
Audit Committee was satisfied with 
the effectiveness of the year end audit 
process and recommended to the Board 
that EY should be proposed for formal 
appointment at the Company’s AGM 
on 23 September 2021.

During the year, the Company complied 
with the provisions of the Statutory Audit 
Services for Large Companies Market 
Investigation (Mandatory Use of 
Competitive Tender Process and Audit 
Committee Responsibilities) Order 2014. 

Auditor Independence 
and Non-Audit Services
Auditor independence and objectivity 
are safeguarded by a number of control 
measures and, in light of the appointment 
of EY, the Audit Committee decided it 
was an appropriate time to summarise 
arrangements into a formal written policy 
(the “Policy”). The Policy was approved in 
January 2021 and sets out processes for 
assessing independence and objectivity, 
including disclosure requirements of the 
auditors, restrictions on the employment 
of the auditors’ former employees and 
the circumstances in which the auditors 
may be permitted to undertake 
non-audit services. 

55

Strategic ReportFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021GovernanceOverviewDirectors’ Remuneration Report

H E LE N J O N E S 
CH A I R O F T H E 
R E MU N ER AT I O N COM M I T T EE

“After careful 
consideration 
the Remuneration 
Committee is planning 
to grant a one-off 
Recovery LTIP Award 
in 2021 to incentivise 
management to re-build 
the business and profit 
levels following the 
Covid-19 pandemic.”

Statement of the Remuneration 
Committee Chair

Dear Shareholder,

On behalf of the Board, I am pleased to 
present the Remuneration Report for 
the 52 weeks ended 27 March 2021, 
which includes our revised Directors’ 
Remuneration Policy (“Policy”) which 
will be put to shareholders for approval 
at the AGM on 23 September 2021.

The last year has been an extremely 
difficult one for the hospitality sector. 
The outbreak of Covid-19 has had 
a significant impact on the business with 
pubs closed for a considerable portion 
of the last financial year and the early part 
of this financial year. From the start of the 
first lockdown until 12 April 2021 our pubs, 
on average, will have been open on only 
27% of the 388 days. During lockdown 
cash burn was c.£4-5 million per month. 
All of our sites are now open but we are 
operating at a much-reduced capacity 
in line with government guidance. 

In light of the impact of the pandemic 
on the business and to support the 
management of costs, the Executive 
Directors and other Board members 
volunteered to reduce their salaries by 
25% between 1 April 2020 and 30 June 
2020 and as I reported last year no annual 
bonus was paid for FY2020, despite part 
of the performance targets being met. 

The Remuneration Committee 
(“the Committee”) and the Executive 
Directors agreed that, given the closure 
of the business and our reliance on 
government support, no annual bonus 
plan would operate for FY21. Stretching 
adjusted EPS growth targets set for 2018 
LTIP awards were not met and therefore 
this award will lapse.

Fuller’s is primarily a family owned business 
and this ethos is integral to our decision 
making. Throughout the closure of 
the business, the physical and mental 
well-being of our people and their families 
has been of paramount importance 
to the Board and all our decisions have 
been made with them at the centre of 
our thinking. We were the first company 
to suspend rent for our Tenants during 
periods of closure which was very well 
received. For our teams in our Managed 
Pubs and Hotels, and in the Support 
Centre, our People Team has provided 
access to emotional and financial support 
for team members. This has been cascaded 
through our digital communication system 
and has included regular video messages 
from the Chief Executive, as well as 
access to support on offer from the 
Licensed Trade Charity. We also provided 
supermarket vouchers for those of our 
teams most impacted during the tough 
third lockdown and provided Fuller’s 
vouchers to team members who 
volunteered in their local communities 
while furloughed by way of thanks. 
A number of webinars have also been 
hosted to impart more detailed information 
and these became a regular fixture just 
prior to each reopening. The success of 
these webinars has cemented their place 
in our communications toolkit and is 
a positive learning that we will take forward.

Recovery LTIP Award
In light of the challenges the business 
faces, the Board is concerned about the 
motivation and retention of the Executive 
Directors and is therefore intending to 
grant a one-off Recovery LTIP Award 
in 2021 to incentivise management to 
rebuild the business and profit levels. 
This award will be in addition to the 
normal LTIP award. 

56

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021GOVERNANCEThe Recovery LTIP Award will vest based 
upon the achievement of stretching 
EBITDA targets for FY24 which are 
aligned with delivering a full recovery 
of the business. The Committee has 
selected Group EBITDA (excluding IFRS 
16) as the sole measure of performance for 
the Recovery LTIP as it strongly incentivises 
operational recovery throughout our 
business and provides strong line of sight 
for management. Following the end of the 
performance period, vested shares will be 
subject to a holding period for two years. 
For Executive Directors, the award 
will have a value of 250% of base salary. 
Other senior executives will also participate 
in the plan receiving lower levels of award. 

It is intended that the Recovery LTIP 
Award will be granted under the existing 
LTIP rules and will be subject to the 
same terms around discretion to override 
formulaic outcomes, malus and clawback 
and leavers. We will be seeking shareholder 
approval for a revised Directors’ Remuneration 
Policy and for an amendment to our LTIP 
Rules to enable us to grant this Recovery 
LTIP Award following the AGM. 

Other reward elements
Base salaries for Executive Directors 
will be increased by 2% in line with the 
increase for the wider workforce. For 
FY22 the maximum annual bonus will 
continue to be 100% of base salary with 
the annual bonus based 70% on Group 
EBITDA performance and 30% based 
on individual strategic performance. 
For FY22 the maximum LTIP award 
will continue to be 125% of base salary 
for the CEO and Retail Director based 
on the achievement of EPS performance 
for FY24.

Finance Director’s 
Remuneration arrangements 
As announced on 11 June 2021, Neil 
Smith will be joining us as our new Finance 
Director at a date to be confirmed, but 
no later than 1 December 2021. His salary 
has been set at £352,500 per annum. 
We appreciate this salary is above the 
salary for the former Finance Director, 
however, it is positioned some way below 
the salary he received in his previous role 
of £430,000. Neil will receive a pension 
of 5% of base salary in line with the 
pension received by the majority of 
our wider workforce and in line with 
our Directors’ Remuneration Policy. 
His maximum annual bonus opportunity 
will be 100% of base salary and he will 
be eligible to receive an annual LTIP 
award of 100% of base salary. He will 
also be eligible to participate in the 
Recovery LTIP on a pro-rata basis.

Adam Councell will step down from the 
Board and his role of Finance Director 
later in the year. He will not receive any 
payment in lieu of notice. Adam will not 
be entitled to participate in incentive 
arrangements in respect of FY22 and 
all his outstanding LTIP and ESOS awards 
will lapse.

The Committee strongly believes 
that the Recovery LTIP Award is critical 
to support the business in recovery from 
the significant impact of the pandemic 
and we hope that you will support our 
revised Directors’ Remuneration Policy, 
the amendment to the LTIP Rules and our 
Annual Remuneration Report at the 2021 
AGM on 23 September 2021. 

H E L E N   J O N E S
C H A I R   O F   T H E   
R E M U N E R A T I O N   C O M M I T T E E

8 July 2021

57

Strategic ReportFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021GovernanceOverviewDirectors’ Remuneration Report continued

Report on Directors’ Remuneration Policy 
The following table sets out our Remuneration Policy for Directors (the “Policy”). This policy will be put forward to shareholders for 
their binding approval at the Annual General Meeting to be held on 23 September 2021 and will apply to payments made from this date.

In developing this Policy, the Committee has considered the key principles set out in Provision 40 of the UK Corporate Governance 
Code. The Committee believes that our Policy is clear and transparent and aligned with our culture. In normal years we operate a simple 
incentive framework of an annual bonus and a LTIP only. Award levels are capped with payout linked to performance against a limited 
number of measures which are well linked to our strategy. Stretching but fair targets are set. This ensures that potential reward outcomes 
are clear and aligned with performance achieved, with the Committee having the discretion to adjust pay-outs where this is not considered 
to be the case. 

Pay levels are set taking into account external market levels as well as internal practice to ensure pay remains competitive while being 
equitable within the Company. Malus and clawback and discretion provisions, LTIP holding periods and shareholding guidelines, including 
post-employment, are in place to mitigate reputational and other risks.

Further details regarding the operation of the Policy for the current financial year can be found on pages 64 to 68. Details of how the 
previous Policy was applied for the financial year ended 27 March 2021 can be found on pages 68 to 78.

Executive Directors (“Executives”)

Purpose and how the 
element supports the short 
and long-term strategic 
objectives of the Company

Element

Base Salary To recruit, retain and 

reward high calibre 
Executive Directors to 
deliver the Company’s 
strategy. The salary will 
reflect each role, the 
importance of that 
role to the business 
and the experience the 
individual brings to it.

Operation

Maximum opportunity

Performance measures 

The Committee sets base salary taking 
into account:

•  the individual’s skills, experience and 

their performance

•  salary levels at other companies of a similar 

size and complexity

•  pay and conditions elsewhere in the Group.

Any salary increases are normally effective 
from 1 June.

Not applicable.

Whilst there is no 
maximum salary, 
increases will normally 
be in line with the 
typical increases 
awarded to other 
employees in the Group.

However, increases 
may be above this level 
in certain circumstances 
such as:

•  where an Executive 
Director has been 
appointed to the Board 
at a lower than typical 
market salary to allow 
for growth in the role, 
larger increases may be 
awarded to move salary 
positioning closer to 
typical market level as 
the Executive Director 
gains experience
•  where an Executive 
Director has been 
promoted or has 
had a change in 
responsibilities 

•  where there has been 
a significant change 
in market practice or 
the size and complexity 
of the organisation. 

58

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021GOVERNANCEElement

Benefits

Purpose and how the 
element supports the short 
and long-term strategic 
objectives of the Company

To recruit and retain 
Executive Directors by 
providing competitive 
benefits which also 
protect Executives and 
provide preventative 
care for them.

Annual 
Bonus

To incentivise 
Executive Directors 
to deliver performance 
in line with the Group 
strategy and to align 
their interests with 
those of shareholders.

Operation

Maximum opportunity

Performance measures 

Not applicable.

The cost of the provision 
of allowances and benefits 
varies from year to year 
depending on the cost to 
the Company and there 
is no prescribed maximum 
limit. However, the 
Committee monitors 
annually the overall cost 
of the benefits provided, 
to ensure that it remains 
appropriate. 

The Company offers Executives a range 
of benefits which include:

•  car allowance
•  life assurance
•  private medical insurance
•   subscriptions to professional bodies 

or other relevant organisations

•  regular medical check ups
•   permanent health insurance.

Executive Directors may participate in the 
Share Incentive Plan or Savings Related Share 
Option Plan or any other all-employee plans 
on the same basis as other eligible employees 
up to HMRC-approved limits.

The Committee may introduce other benefits 
if it is considered appropriate to do so.

Executive Directors shall be reimbursed for 
all reasonable expenses and the Company 
may settle any tax incurred.

Where an Executive Director is required to 
relocate to perform their role, the appropriate 
one-off or ongoing benefits may be provided 
(e.g. housing, schooling, etc.).

Any bonus earned of up to 75% of salary 
will normally be paid in cash following 
the year-end.

Maximum annual bonus 
opportunity of 100% 
of base salary.

Normally 50% of the 
bonus shall pay out 
for on-target levels of 
performance. The annual 
bonus normally starts 
to accrue for meeting 
threshold levels of 
performance.

The Committee retains 
discretion to vary the 
level of payout for 
threshold and target 
performance if it 
considers it to be 
appropriate.

Any bonus earned in excess of 75% will 
normally be deferred into shares under the 
Bonus and Deferred Bonus plan for three 
years subject to continued employment. 

The Committee may decide to pay the entire 
bonus in cash where the amount to be deferred 
into shares would, in the opinion of the 
Committee, be so small it is administratively 
burdensome to apply deferral.

Bonuses are not pensionable.

Bonuses are based on annual 
performance targets.

The Committee may, in its discretion adjust 
annual bonus payments if it considers that 
the outcome does not reflect the underlying 
financial or non-financial performance 
of the participant or the Group over the 
relevant period or that such payout level is not 
appropriate in the context of circumstances 
that were unexpected or unforeseen when the 
targets were set. When making this judgment 
the Committee may take into account such 
factors as the Committee considers relevant. 

Malus and clawback provisions apply, detailed 
on page 63.

59

The Committee 
shall determine 
performance measures 
for the bonus each year. 
These may include 
financial measures (for 
example profitability) 
and other metrics linked 
to the delivery of the 
business strategy.

No less than 70% 
of the annual bonus 
will be based on 
financial measures.

The Committee has the 
discretion in exceptional 
circumstances to adjust 
the performance 
targets and/or set 
different measures 
if events occur outside 
of management’s 
control or where the 
target no longer 
satisfies its original 
purpose to ensure 
that pay is aligned 
with performance. 

Strategic ReportFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021GovernanceOverviewDirectors’ Remuneration Report continued

Element

Share Plans

Long-Term 
Incentive 
Plan 
(“LTIP”)

Purpose and how the 
element supports the short 
and long-term strategic 
objectives of the Company

To reward the efforts 
of Executive Directors 
in line with the 
Company’s objective 
of creating shareholder 
value and support 
alignment with 
shareholder interests.

The LTIP also acts 
as a retention tool.

Operation

Maximum opportunity

Performance measures 

The maximum annual 
award in respect of 
a financial year is 125% 
of base salary.

Normally 25% of awards 
vest for threshold levels 
of performance. 

Awards granted in 
2021/22 will vest 
subject to pre-tax 
adjusted EPS 
performance which will 
normally be measured 
over a period of three 
years.

The Committee 
may use different 
performance measures 
for future awards it is 
deemed appropriate. 

Awards can be in the form of conditional 
shares or in such other form that the 
Committee determines has the same 
economic effect. Awards can be over ‘A’ 
(listed), and ‘B’ and ‘C’ (unlisted) ordinary 
shares and the Committee may alter the 
distribution between the different classes 
of shares, provided that there is no increase 
in the aggregate market value of the award.

Awards normally vest based on 
performance assessed over a period 
not shorter than three years.

Awards granted from 2020/21 onwards 
will normally be subject to a holding period 
of two years following the end of the 
performance period.

The Committee may, in its discretion, 
adjust LTIP vesting levels if it considers that 
the outcome does not reflect the underlying 
financial or non-financial performance 
of the participant or the Group over the 
relevant period or that such vesting level 
is not appropriate in the context of 
circumstances that were unexpected 
or unforeseen when the targets were 
set or in the context of the experience 
of shareholders or other stakeholders. 
When making this judgment, the Committee 
may take into account such factors as 
the Committee considers relevant. 

Malus and clawback provisions apply, 
as detailed on page 63.

60

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021GOVERNANCEPurpose and how the 
element supports the short 
and long-term strategic 
objectives of the Company

The Recovery LTIP 
Award will be granted 
on a one-off basis in 
FY22, designed to 
support the recovery 
of the business 
following the 
COVID-19 pandemic 
by incentivising 
management to 
rebuild the business 
and profit levels.

Element

Recovery 
Long-term 
Incentive 
Plan Award 
(“Recovery 
LTIP 
Award”)

Note – it is 
intended that 
the Recovery 
LTIP will be 
granted under 
the terms of 
the LTIP Plan 
subject to 
shareholder 
approval of 
a revised 
approach 
to individual 
award limits 
at the 2021 
AGM

Executive 
Share 
Option 
Scheme 
(“ESOS”)

To align the interest 
of Executive 
Directors with those 
of shareholders.

Operation

Maximum opportunity

Performance measures 

It is intended that 
the Recovery LTIP 
Awards will be based 
on EBITDA (excluding 
IFRS 16) performance. 

The Recovery LTIP 
Award will be granted 
on a one-off basis 
with awards intended 
to be granted in FY22. 
The maximum award 
is 250% of base salary.

25% of the award will vest 
for threshold levels of 
performance, 50% of the 
award will vest for target 
levels of performance, 
75% of the award will vest 
for very strong levels of 
performance and 100% 
of the award will vest for 
exceptional performance.

Executives may be 
granted and hold 
options up to the 
maximum value 
set by HMRC 
(currently £30,000) 
at any one time.

An ESOS option 
will vest in full if the 
threshold performance 
level is achieved. 

The vesting of ESOS 
options is subject 
to the achievement 
of performance 
conditions which will 
normally be measured 
over a period of not 
less than three years.

The Committee 
intends to use 
adjusted EPS as the 
performance condition.

The Committee 
may, however, use 
different performance 
measures if it is 
deemed appropriate.

Awards can be in the form of conditional 
shares or in such other form that the 
Committee determines has the same 
economic effect. Awards can be over ‘A’ 
(listed), and ‘B’ and ‘C’ (unlisted) ordinary 
shares and the Committee may alter the 
distribution between the different classes 
of shares, provided that there is no increase 
in the aggregate market value of the award.

It is intended that awards will vest based on 
performance over the three financial years 
2021/22 to 2023/24.

Awards will be subject to a holding period 
of two years following the end of the 
performance period, other than in 
exceptional circumstances.

The Committee may, in its discretion, 
adjust the Recovery LTIP vesting levels if it 
considers that the outcome does not reflect 
the underlying financial or non-financial 
performance of the participant or the Group 
over the relevant period or that such vesting 
level is not appropriate in the context of 
circumstances that were unexpected or 
unforeseen when the targets were set or in 
the context of the experience of shareholders 
or other stakeholders. When making this 
judgment, the Committee may take into 
account such factors as the Committee 
considers relevant. 

Malus and clawback provisions apply, 
as detailed on page 63.

A tax-advantaged market value share 
option plan.

Executive Directors may be granted market 
value options up to a maximum total value 
set by HMRC.

Options vest based on performance over 
a three-year period.

Once vested, options must be exercised 
before the tenth anniversary of grant.

61

Strategic ReportFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021GovernanceOverviewDirectors’ Remuneration Report continued

Element

Pension

Purpose and how the 
element supports the short 
and long-term strategic 
objectives of the Company

To provide Executive 
Directors with 
long-term pension 
provisions on 
a competitive basis.

Operation

Maximum opportunity

Performance measures 

The Company operates a variety of pension 
benefits. Executive Directors are either 
deferred members of the defined benefit 
pension plan – now closed to future accruals 
– or the Company’s defined contribution 
pension plan or receive a salary supplement 
or a mixture of these.

Not applicable.

The maximum annual 
pension contribution or 
cash allowance is 17.5% 
of base salary. Executive 
Directors will normally be 
expected to make a net 
contribution of 8% of 
base salary themselves.

The Chief Executive is 
a member of the main 
section of the defined 
benefit pension plan 
which is closed to 
future accrual.

For any new Executive 
Director to the Board 
from 1 April 2020, the 
pension opportunity 
will be in line with the 
policy for the majority 
of the workforce. 

Share 
ownership 
guidelines

Align the interests 
of Executive Directors 
and shareholders and 
encourage long-term 
shareholding and 
commitment to the 
Company both in and 
post-employment.

Executive Directors are expected to build and 
maintain a holding of shares in the Company 
equal to at least 200% of base salary.

Executive Directors are expected to retain 
50% of any post-tax shares that vest under 
any share incentive arrangements until this 
shareholding is reached.

Not applicable.

Not applicable.

The Committee also has a policy to promote 
interests in shares following cessation of 
employment to enable the interest of former 
Executive Directors to remain aligned with the 
interests of shareholders for an extended period 
after leaving employment.

Following ceasing to be an Executive Director, 
Executive Directors will normally be expected 
to maintain a minimum shareholding of 200% 
of base salary (or actual shareholding if lower) 
for the first 12 months following departure from 
the Board and 100% of base salary (or actual 
shareholding if lower) for the subsequent 
12 months. The Committee retains discretion 
to waive this guideline if it is not considered 
appropriate in the specific circumstances. 

62

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021GOVERNANCEPurpose and how the 
element supports the short 
and long-term strategic 
objectives of the Company

Element

Non-Executive Directors

Basic and 
Additional 
Fees

To attract and retain 
high calibre Non-
Executive Directors 
by offering market 
competitive fee levels 
that recognise the time 
that the Non-Executive 
Directors commit to 
their various roles.

Operation

Maximum opportunity

Performance measures 

Not applicable.

There is no maximum 
fee level other than as 
provided by Article 112 
of the Company’s articles 
of association.

The fees are paid in cash.

The fees paid to the Chairman are 
determined by the Remuneration Committee.

The fees paid to the other Non-Executive 
Directors are determined by the Chairman 
and the Executive Committee.

Fees are set taking into account the time 
commitment required to fulfil the role and 
typical practice at other similar companies.

The policy in relation to Non-Executive 
Directors’ fees is to pay a basic fee for 
membership of the Board, and additional 
fees for the Senior Independent Director 
and for chairmanship of a Committee to take 
into account the additional responsibilities 
and time commitment of these roles.

Additional fees may be paid to 
reflect additional Board or Committee 
responsibilities as appropriate (such as 
liaising with family shareholders). 

Benefits

To provide suitable 
arrangements to 
allow Non-Executive 
Directors to discharge 
their duties effectively.

Reasonable costs in relation to travel and 
accommodation are reimbursed to the 
Chairman and Non-Executive Directors. 
The Company may meet any tax liabilities 
that may arise on such expenses. 

There is no maximum 
benefit opportunity.

Not applicable.

The Chairman and Non-Executive Directors 
do not participate in incentive schemes. 
None of the Non-Executive Directors are 
members of any Group pension scheme with 
the exception of Michael Turner and Richard 
Fuller who are both pensioners of the 
director’s section of the defined benefit 
pension plan. Both also receive life 
assurance cover.

The Chairman also receives private 
medical insurance.

Additional non-significant benefits may 
be introduced if considered appropriate. 

Information Supporting the Policy
Malus and clawback
Cash annual bonus payments may be clawed back for a period of three years from the date of payment. Malus and clawback provisions 
apply under the Bonus and Deferred Bonus Plan (“BDBP”) and LTIP (including Recovery LTIP Awards) from award to the third 
anniversary of the grant date in the case of BDBP awards and sixth anniversary of the award date for LTIP awards. The circumstances in 
which malus/clawback may apply are a material misstatement of financial results, an error in assessing performance or in the information/
assumptions used, a material failure of risk management, serious reputational damage, serious misconduct by the participant, or any other 
similar circumstances. 

63

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Share plan operation
The Committee will operate the annual bonus, BDBP, LTIP and ESOS in accordance with the Rules of the plans. Awards under any of the 
Company’s share plans may:

•  have any performance conditions applicable to them amended or substituted by the Committee in circumstances where the Committee 

determines an amended or substituted performance condition would be more appropriate and not materially less difficult to satisfy

•  incorporate the right to receive an amount equal to the value of dividends which would have been paid on the shares under an award that 
vests up to the time of vesting (this provision does not apply to the ESOS). This amount may be calculated assuming that the dividends 
have been reinvested in the Company’s shares on a cumulative basis

•  be settled in cash at the Committee’s discretion (this provision does not apply to the ESOS). For Executive Directors, this provision 

will only be used in exceptional circumstances such as where for regulatory reasons it is not possible to settle awards in shares

•  be adjusted in the event of any variation of the Company’s share capital or any demerger, delisting, special dividend or other event 

that may affect the Company’s share price.

Summary of Decision-making Process and Changes to Policy
During 2020 the Committee undertook a full review of the Policy to ensure that our approach remains appropriate to support our 
strategy of achieving long-term sustainable shareholder value creation. The Committee continues to believe that in normal years the 
overall framework of an annual bonus and LTIP is appropriate for the Company. 

The Covid-19 pandemic has, however, had a significant impact on the business and in light of this the Committee considered that it 
would be appropriate to grant a Recovery LTIP Award during FY22 to incentivise management to re-build the business and profit levels. 
The Remuneration Policy has therefore been revised to allow for the grant of such an award. Minor other changes have been made to 
the wording of the policy to increase flexibility, to aid operation, to increase transparency and to reflect typical market practice. 

In determining the new Remuneration Policy, the Committee followed a robust process which included discussions on the content 
of the Policy at Remuneration Committee meetings during the year. The Committee considered input from Management and our 
independent advisors, as well as considering best practice and guidance from major shareholders. The Committee also consulted 
with major shareholders when considering the structure of the Recovery LTIP Award. 

Approved Payments
The Committee reserves the right to make any remuneration payments and/or payments for loss of office (including exercising any 
discretions available to it in connection with such payments) notwithstanding that they are not in line with the Policy set out above 
where the terms of the payment were agreed (i) before the policy set out above came into effect, provided that the terms of the payment 
were consistent with any applicable shareholder-approved directors’ remuneration policy in force at the time they were agreed or where 
otherwise approved by shareholders; or (ii) at a time when the relevant individual was not a Director of the Company (or other persons 
to whom the Policy set out above applies) and, in the opinion of the Committee, the payment was not in consideration for the individual 
becoming a Director of the Company or such other person. For these purposes “payments” includes the Committee satisfying awards 
of variable remuneration and, in relation to an award over shares, the terms of the payment are “agreed” no later than the time the award 
is granted. This Policy applies equally to any individual who is required to be treated as a director under the applicable regulations.

Selection of Performance Measures
Annual bonus
The annual bonus performance measures are intended to incentivise Executive Directors to achieve the financial objectives 
of the Group and deliver the business strategy. The particular bonus metrics are selected by the Committee each year to ensure 
that Executive Directors are appropriately focused on the key objectives for the next twelve months.

LTIP and ESOS
Our long-term strategic objective is to provide long-term sustainable returns for all of our shareholders. It is intended that awards made 
in 2021/22 will be based on pre-tax adjusted EPS performance to provide a clear incentive for executives to deliver on this objective. 

Performance targets for the annual bonus, LTIP and ESOS are set taking into account internal budget forecasts, external expectations 
and the need to ensure that targets remain motivational.

Recovery LTIP Award
It is intended that the Recovery LTIP award is conditional upon the achievement of EBITDA targets. The Committee has selected Group 
EBITDA (excluding IFRS 16) as the sole measure of performance for the Recovery LTIP Award as it strongly incentivises operational 
recovery throughout our business and provides strong line of sight for management. 

64

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021GOVERNANCERemuneration arrangements throughout the Group
Remuneration arrangements are determined throughout the Group based on the same principle; that the Remuneration policies and practices 
should be aligned to Company purpose and values and support the delivery of the strategy and promote long-term sustainable success. 

Remuneration outcomes in different performance scenarios 
The charts below set out an illustration of the Policy for FY22. The charts provide an illustration of the proportion of total remuneration 
made up of each component of the Remuneration Policy and the value of each component.

Four performance scenarios have been illustrated for each Executive Director:

Below threshold performance

In-line with expectations

Maximum performance

•  Fixed remuneration (base salary, benefits and pension)
•  No annual bonus pay-out
•  No vesting under the LTIP and under the Recovery LTIP Award.

•   Fixed remuneration (base salary, benefits and pension)
•  50% annual bonus pay-out
•   50% vesting under the LTIP and under the Recovery LTIP Award.

•   Fixed remuneration (base salary, benefits and pension)
•  100% annual bonus pay-out
•  100% vesting under the LTIP and under the Recovery LTIP Award.

Maximum performance plus 50% 
share price growth

•  Fixed remuneration (base salary, benefits and pension)
•   100% annual bonus pay-out
•  100% vesting under the LTIP and under the Recovery LTIP Award plus 50% share price growth.

The charts have been prepared on the following basis:
•   Base salary – the base salary in place at 1 June 2021
•   Benefits – based on the disclosed benefits value in the single figure for FY21
•   Pensions – based on a contribution of 17.5% of base salary 
•  Bonus – the normal maximum annual bonus is 100% of base salary
•  LTIP – based on the maximum award of 125% of base salary (note the ESOS has not been included on the basis that awards are not 

granted at regular intervals)

•   Recovery LTIP Award – based on the maximum one-off award of 250% of base salary.

No payment of dividend equivalents has been assumed. Potential benefits under all-employee share plans have not been included. 
No share price growth has been assumed other than where stated.

Simon Emeny – CEO
£000

Adam Councell – Finance Director
£000

Fred Turner – Retail Director
£000

2,600

2,100

1,600

1,100

600

100

4,000

3,500

3,000

2,500

2,000

1,500

1,000

500

0

4,000
71%

3,044

63%

1,832
52%

14%
34%

621

100%

Minimum

In line with 
expectation

17%

20%

13%

16%

Maximum Maximum
plus share
price growth
(50%)

  Fixed1 

  Bonus 

  LTIP

1  “Fixed” includes salary, benefits and pension. 

2,480
71%

1,890
62%

1,141
52%

14%
34%

393

100%

Minimum

In line with 
expectation

17%

21%

13%

16%

Maximum Maximum
plus share
price growth
(50%)

1,800

1,600

1,400

1,200

1,000

800

600

400

200

0

1,613
71%

1,230
62%

746
51%

14%
35%

261
100%

Minimum

In line with 
expectation

17%

21%

13%

16%

Maximum Maximum
plus share
price growth
(50%)

65

Strategic ReportFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021GovernanceOverviewDirectors’ Remuneration Report continued

Remuneration Policy for Newly Appointed Directors
When determining the remuneration package for a newly appointed Executive Director, the Committee would seek to apply the 
following principles:

•  The package should be market competitive to facilitate the recruitment of individuals of sufficient calibre to lead the business. 

At the same time, the Committee would intend to pay no more than it believes is necessary to secure the required talent

•  New Executive Directors will normally receive a base salary, benefits and pension contributions in line with the policy described 
on pages 58 to 62 and would also be eligible to join the bonus and equity incentive plans up to the limits set out in the Policy

•  In addition, the Committee has discretion to include any other remuneration component or award which it feels is appropriate taking 
into account the specific circumstances of the recruitment, subject to the limit on variable remuneration set out below. The key 
terms and rationale for any such component would be disclosed as appropriate in the Remuneration Report for the relevant year
•  Where an individual forfeits outstanding variable pay opportunities or contractual rights at a previous employer as a result of their 

appointment, the Committee may offer compensatory payments or awards, in such form as the Committee considers appropriate, 
taking into account all relevant factors including the form of awards, expected value and vesting timeframe of forfeited opportunities. 
When determining any such “buyout”, the guiding principle would be that awards would generally be on a “like for like” basis unless 
this is considered by the Committee not to be practical or appropriate

•  The maximum level of variable remuneration which may normally be awarded (excluding any “buyout” awards referred to above) in respect 
of recruitment is 225% of salary, which is in line with the current maximum limit under the annual bonus and LTIP. In addition, any new 
Executive Director may also be granted a Recovery LTIP Award. Any Recovery LTIP Award would normally be pro-rated to reflect the 
time in role during the performance period unless the Remuneration Committee determines otherwise.

•  Where an Executive Director is required to relocate from their home location to take up their role, the Committee may provide 

assistance with relocation (either via one off or on-going payments or benefits)

•  In the event that an internal candidate is promoted to the Board, legacy terms and conditions would normally be honoured, including 

any accrued pension entitlements and any outstanding incentive awards.

To facilitate any buyout awards outlined above, in the event of recruitment the Committee may grant awards to a new Executive Director 
relying on the exemption in the Listing Rules which allows for the grant of awards, to facilitate, in unusual circumstances, the recruitment 
of an Executive Director, without seeking prior shareholder approval or under any other appropriate Company incentive plan.

The remuneration package for a newly appointed Non-Executive Director would normally be in line with the structure set out in the policy 
table for Non-Executive Directors on page 63.

Service Contracts/Payments on Loss of Office
When determining leaving arrangements for an Executive Director, the Committee takes into account any contractual agreements 
including the provisions of any incentive arrangements, typical market practice and the performance and conduct of the individual.

Executive Directors have rolling service contracts terminable on no more than one year’s notice served by the Company or Director. 
Our Policy is that in the event of early termination a payment equal to the salary due for the unexpired period of their notice would 
be made, payable in monthly instalments, subject to mitigation. The Committee retains discretion to pay any unexpected notice in 
the form of a lump sum payment if this is considered appropriate. 

Simon Emeny’s contract has been in place for a number of years. In the event of early termination, he would be entitled to a payment 
equal to his base salary and the value of all benefits for the unexpired period of his notice, without any reduction for mitigation. 

The Committee may make any other payments in connection with a Director’s cessation of office or employment where the payments 
are made in good faith in discharge of an existing legal obligation (or by way of damages for breach of such an obligation) or by way of 
settlement of any claim arising in connection with the cessation of a Director’s office or employment. Any such payments may include 
but are not limited to paying any fees for outplacement assistance and/or the Director’s legal and/or professional advice fees in connection 
with their cessation of office or employment.

Annual Bonus
The Committee may determine that an Executive Director may remain eligible to receive a pro-rata bonus for the financial year in respect of the 
period they remained in employment. The Committee will determine the level of bonus taking into account time in employment, the circumstances 
of cessation of employment and performance.

66

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021GOVERNANCEShare Plan Leaver Rules
The treatment of leavers under the Company’s long-term incentive plans is determined by the rules of the relevant plans.

Good leavers*

BDBP

If a participant dies, their BDBP award will vest. If a participant becomes 
a good leaver for any other reason, BDBP awards would normally continue and 
vest in full on the normal vesting date. The Committee may exercise discretion 
to allow awards to vest at the time of cessation of employment or to pro-rate 
the vesting level to reflect the proportion of the vesting period served.

LTIP (including the Recovery LTIP Award)

If a participant becomes a good leaver, LTIP awards will not lapse, but will 
normally be pro-rated to reflect the proportion of the performance period 
served and remain subject to performance conditions. LTIP awards will 
normally vest on the normal vesting date. The Committee may determine that 
LTIP award should vest as soon as practical following cessation of employment.

Leavers in other circumstances

Awards lapse.

Awards lapse.

If a participant ceases employment during the holding 
period (other than in the event of gross misconduct) 
then awards will normally continue and be released at 
the normal release date. The Committee may exercise 
discretion to allow awards to be released at the time 
of cessation of employment.

ESOS

If a participant dies, ESOS awards will not lapse, but may be exercised for a 
period of 12 months following death. If a participant becomes a good leaver for 
any other reason, ESOS awards will not lapse, but may be exercised until six 
months after the third anniversary of grant (or six months after cessation if 
later). ESOS awards will continue to be subject to performance conditions.

Awards lapse.

All-employee share plans

Leaver provisions are determined in accordance with HMRC-approved provisions.

*  Death, ill-health, injury, disability, redundancy, retirement, the sale of their employing entity out of the Group, or for any other reason at the Committee’s discretion.

Terms and Conditions for the Chairman and Non-Executive Directors
The Chairman and Non-Executive Directors serve the Company on the basis of renewable letters of appointment which can be 
terminated by written notice by either party. No compensation is awarded on termination. Letters of appointment are available for 
inspection at the Annual General Meeting and at the Company’s registered office.

Service Contracts and Fee Letters
The following sets out the date of Directors service contracts and fee letters:

Executive Directors

Simon Emeny

Adam Councell

Fred Turner

Neil Smith

Date of contract

13 January 1999

15 March 2019

23 May 2019

16 June 2021*

*  Effective date of employment at a date to be confirmed, but no later than 1 December 2021.

Non-Executive Directors

Date of appointment 

Michael Turner

Sir James Fuller

Juliette Stacey

Helen Jones

Richard Fuller 

Robin Rowland

1 July 2013*

1 June 2010

21 March 2018

12 March 2019

1 February 2020*

23 March 2020

Notice period

12 months

12 months

12 months

12 months

Term expires

June 2022

May 2022

July 2024

March 2023

February 2022

March 2024

*  Michael Turner was first appointed to the Board as an Executive Director in January 1985 and became Non-Executive Chairman on 1 July 2013. Richard Fuller 

was first appointed to the Board as an Executive Director in December 2009 and was appointed as a Non-Executive Director on 1 February 2020.

**  All directors are subject to retirement by rotation as detailed in the Directors’ Report on page 42. 

67

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Change of Control
In the event of a takeover or winding up of the Company, share awards may vest early, subject (where relevant) to the extent to which 
performance conditions have been satisfied. Awards (other than awards under the BDBP) will normally be pro-rated for time since award 
unless the Committee determines otherwise. In the case of a demerger, special dividend or similar circumstances, awards may, at the 
Committee’s discretion, vest early on the same basis as for a takeover. 

Consideration of Employment Conditions Elsewhere in the Company
The Committee is advised of the proposed annual pay review for staff in advance of them considering the proposed pay reviews for 
Directors, so that this can be taken into account when determining Directors’ remuneration for the relevant financial year. Salary increases 
will ordinarily be (in percentage terms) in line with those of the wider workforce, and significant variances would only be expected where 
there had been a significant change in an individual’s responsibilities or a market review had been conducted which suggested that an 
individual’s salary was no longer competitive, or where the Committee wanted to take account of an individual’s performance or experience. 
The Committee would also be advised if there were any other key changes to the terms and conditions on which staff are employed.

Consideration of Employee Views
The Committee does not formally consult directly with employees on executive pay or in drawing up the Remuneration Policy but does 
receive periodic updates from the People & Talent Director. Share ownership amongst the Company’s employees is encouraged through 
the SAYE Scheme and SIP. These tax-advantaged schemes allow employees to participate as shareholders and align their interests with 
those of the shareholders.

Consideration of Shareholder Views 
In developing this Remuneration Policy and in considering the structure of the Recovery LTIP Award, the Committee consulted in detail 
with our largest shareholders and was pleased with the level of support received for the changes. Our intention is that shareholder views 
will be are sought when there is any significant change to Directors’ remuneration. Should shareholders have any concerns about the 
Remuneration Policy, the Committee Chairman would endeavour to meet with them, as appropriate, to understand and respond to 
any issues they may have.

Annual Remuneration Implementation Report
The information on pages 68 to 78 has been audited.

The Remuneration Committee 
The Remuneration Committee consists entirely of Independent Non-Executive Directors and the members during the period were 
Helen Jones (Chair), Juliette Stacey and Robin Rowland. The Chairman of the Company, Michael Turner, and the Chief Executive, 
Simon Emeny, are invited to attend the Committee meetings and to advise, where appropriate, on the remuneration and performance 
of the Executive Directors and related matters. The Committee is advised internally by the Company Secretary, Rachel Spencer 
(Séverine Béquin until 8 January 2021), who also acts as Secretary to the Committee.

The Committee’s terms of reference are available on the Company’s website – state that the Committee is responsible for determining 
the total remuneration package (including pensions, service agreements and termination payments) of the Executive Directors. The 
Committee also reviews the remuneration of the members of the Executive Committee in consultation with the Chief Executive. 
Members of the Committee have no personal financial interest in the Company, other than as shareholders and Directors.

The Committee’s Advisors
Deloitte LLP was appointed by the Committee in June 2019 and during the year under review continued to provide the Committee 
and the Company with advice in connection with remuneration matters as well as the Company’s LTIP and share option schemes.

Deloitte is a founding member of the Remuneration Consultants’ Group (“RCG”), which is responsible for the development and 
maintenance of the voluntary Code of Conduct that clearly sets out the role of executive remuneration consultants and the professional 
standards by which they advise their clients. Fees are charged on a time and expenses basis and totalled £42,850 (plus VAT) during 
2020/21. During the year Deloitte also provided other unrelated tax advice to the Company. The Committee is satisfied that advice 
received from Deloitte during the year was objective and independent and that all individuals who provided remuneration advice to the 
Committee have no connections with Fuller’s or its Directors that may impair their independence. The Committee reviewed the potential 
for conflicts of interest and judged that there were appropriate safeguards against such conflicts.

XPS Pension Group provides the Company with advice on matters relating to pensions. XPS Pension Group is authorised and regulated 
by the Financial Conduct Authority and its actuaries are also separately required to abide by Actuarial Profession Standards which include 
the requirement for them to provide objective and independent advice. 

68

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021GOVERNANCEStatement of Implementation of Remuneration Policy for 2021/22
The last year has been a difficult one for the hospitality sector. The outbreak of Covid-19 has had a significant impact on the business with 
pubs closed for a significant portion of the last financial year and the early part of this financial year. Many of our sites are now open but we 
are operating at a much-reduced capacity in-line with government guidance. In light of this, the Committee intends to grant an additional 
Recovery LTIP Award in FY22 to incentivise management to rebuild the business and profit levels. Further details on the structure of the 
Award are provided below.

Base salaries
The CEO and retail Director’s base salaries have been increased by 2% in line with the increase received across the wider workforce. 
On 26 February we announced that Adam Councell would be stepping down as Finance Director and his salary will therefore not be 
increased. Salaries from 1 June 2021 are therefore as follows:

Chief Executive 
–   £510,000
Finance Director  –   £315,000
–  £204,000
Retail Director  

There has been no change to the fees payable to the Non-Executive Directors which were last reviewed in January 2018.

As announced on 11 June, Neil Smith will be joining us as our new Finance Director. His salary has been set at £352,500 per annum. 
We appreciate this salary is above the salary for the former Finance Director, however, it is positioned some way below the salary he received 
in his previous role of £430,000.

Annual bonus
As noted above, given the closure of the business and our reliance on government support we did not operate an annual bonus for FY21.

For FY22 we intend to operate an annual bonus in-line with our normal policy. The maximum annual bonus will be 100% of base salary 
for all directors. The annual bonus will be based 70% on Group EBITDA performance and 30% based on individual strategic performance 
linked to the successful recovery of the business.

Targets are considered to be commercially sensitive and have therefore not been disclosed. Our intention is to disclose targets in the 
FY22 Annual Remuneration report provided that these are no longer considered to be commercially sensitive at that time.

LTIP
The Committee intends to continue to grant LTIP awards for 2021/22 to ensure that management are aligned with shareholders and 
incentivised to deliver long-term performance. Awards will be granted at the policy level of 125% of base salary to the CEO and the 
Retail Director. The new Finance Director will receive an award of 100% of base salary following his joining. It is intended that his award 
for FY22 will be pro-rated to reflect his time in employment during the performance period. The Committee is aware of shareholder 
guidance regarding reviewing award levels where there has been a fall in share price. We are not planning to reduce grant sizes given the 
significant need to continue to motivate and retain management. However, the Committee retains discretion to adjust vesting outcomes 
if it considers that there have been any “windfall” gains. 

The LTIP will be based on pre-tax adjusted EPS performance as the Committee considers that this provides a clear objective for 
management and supports our strategy. The portion of the LTIP award that vests for threshold performance will be 25% of maximum. 
For 2021/22 LTIP awards, EPS targets have been set as absolute pence targets for 2023/24 in light of the impact of coronavirus on the 
base year and to provide a clear focus for management on the required level of performance.

We want to measure the performance of our Executive Directors against a criterion that aligns the Executive Directors’ interest with the 
long-term interests of our shareholders. We believe that an earnings per share measure is more appropriate than a simple profit measure 
as the latter could be improved by, for example, the issuance of shares to raise cash or to finance an acquisition having a consequent 
diluting effect on existing shareholders’ interests. Additionally, given the aim of encouraging long-term performance, we believe that the 
earnings per share figure should not reflect short-term non-trading impacts on profit, whether positive or negative, for example, profits or 
losses on the sale of freehold properties, or profits or losses on the disposal of a component business such as the Beer Business, and such 
items should be adjusted for. Lastly, given that changes in tax rates are unrelated to Executive Directors’ performance, we believe that any 
earnings per share measure for the LTIP should be based on pre-tax earnings.

69

Strategic ReportFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021GovernanceOverviewDirectors’ Remuneration Report continued

Pre-tax adjusted EPS targets for the 2021/22 awards are proposed as follows:

Pre-tax adjusted EPS pence in 2023/24 1,2

Target 
(25% vesting)

Maximum 
(100% vesting)

44.89

54.68

1  Vesting increases on a straight line basis between Target and Maximum. 
2  The targets set are the same as those for the 2020 LTIP award (as adjusted for the equity raise in March 2021). Given the extended lockdown periods throughout 

2020 and 2021, the Committee consider that these targets remain appropriately stretching and aligned with the creation of shareholder value.

Recovery LTIP Award
In light of the challenges the business faces, the Board is concerned about the motivation and retention of the Executive Directors and is 
therefore, intending to grant a one-off Recovery LTIP Award in FY22 to incentivise management to re-build the business and profit levels. 
This award will be in addition to the normal LTIP award outlined above. 

The Recovery LTIP Award will vest based upon the achievement of stretching EBITDA targets for FY24 which are aligned with delivering 
a full recovery of the business as outlined below. The Committee has selected Group EBITDA as the sole measure of performance 
for the Recovery LTIP as it strongly incentivises operational recovery throughout our business and provides strong line of sight for 
management. Awards will be subject to a holding period for two years following the end of the performance period.

For Executive Directors, the award will have a value of 250% of base salary. It is intended that the award to the new Finance Director 
for FY22 will be pro-rated to reflect his time in employment during the performance period. Other senior executives will also participate 
in the plan receiving lower levels of award. 

The vesting of Awards will be subject to achieving the following targets:

Group EBITDA target

Commentary

Threshold (25% vesting)

Target (50% payout)

£55.0m

£62.6m

Very strong (75% payout)

Maximum (100% vesting)

£67.6m

£73.0m

This represents re-building to our pre-pandemic performance

This represents our stretch budgeted performance for FY21 pre-pandemic 
and is considered by the Committee to represent a strong recovery

32% increase above threshold performance

This level of performance would exceed our EBITDA performance level from 
when we owned the beer business and is considered to represent significant 
value for shareholders

Pension and benefits
There are no changes to the pension and benefits provision for Executive Directors. Executive Directors receive a pension allowance 
of 17.5% of base salary. The Committee is aware of shareholder guidance that pensions for Executive Directors should be aligned with the 
wider workforce. However, given the current rate for the Executive Directors represents an existing contractual commitment and that 
their overall pay is towards the lower end of market practice, the Committee does not consider that it is appropriate to make a reduction 
at this stage. The Committee will keep this approach under review. 

For any new Executive Directors appointed to the Board from 1 April 2020 the pension opportunity will be in-line with the maximum 
employer contribution available for the majority of the workforce.

The new Finance Director will receive a pension of 5% of base salary in-line with the pension received by the majority of our wider 
workforce and in-line with our Directors’ Remuneration Policy. 

70

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021GOVERNANCEImplementation of Remuneration Policy for 2020/21
Single Total Figure of Remuneration Table 
The following table shows a breakdown of the remuneration of individual Directors who served in all or part of the year:

Salary/Fees1

Taxable benefits2

Annual bonus3

LTIP/Options4

Pensions

Total

Total fixed

Total variable

2021
£000

2020
£000

2021
£000

2020
£000

2021
£000

2020
£000

2021
£000

2020
£000

2021
£000

2020
£000

2021
£000

2020
£000

2021
£000

2020
£000

2021
£000

2020
£000

469

489

295

189

188

167

235

250

47

50

42

162

70

58

52

71

61

3

25

23

23

26

–

1

–

–

–

25

13

19

26

–

20

–

–

–

–

–

–

–

–

–

–

–

–

1

–

1

–

–

1

–

–

–

8

6

8

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

88

85

590

600

581

599

55

35

–

–

–

–

–

–

33

379

235

374

234

30

254

217

245

216

–

–

261

276

261

276

47

50

47

50

27

43

210

43

209

–

–

–

70

58

52

71

61

3

70

58

52

71

61

3

9

5

9

–

–

–

–

–

–

1

1

1

–

–

1

–

–

–

Simon 
Emeny

Adam 
Councell5

Fred 
Turner6

Michael 
Turner

Sir James 
Fuller

Richard 
Fuller7

Juliette 
Stacey

Helen 
Jones

Robin 
Rowland8

1  Salary/fees for 2021 include the Board members’ voluntary temporary 25% reduction in salary and fees from 1 April 2020 until 30 June 2020. 
2  Taxable benefits include car allowances and private medical insurance.
3  Bonus refers to the annual bonus scheme based on performance in the period under review and the value of free shares awarded under the SIP of £nil (2020: £993). 
4  LTIP/Options includes the value transferred to Directors from the LTIP, ESOS and SAYE Schemes. The benefit is calculated as the share price at the vest date 
less the exercise price multiplied by the number of vested awards for LTIP and ESOS. For SAYE, the benefit is calculated as the share price at the grant date 
less the exercise price, multiplied by the number of options being purchased. LTIP and ESOS awards are considered to have vested if substantially all of the 
performance criteria have been met in the financial year, in which case the number of vested awards is estimated based on performance against performance 
measures. The table below sets out how the award is linked to performance of the Group. 

5  From his appointment on 27 August 2019.
6  From his appointment on 1 June 2019.
7  Richard Fuller was an Executive Director until 1 February 2020, when he became a Non-Executive Director for which he received fees of £7,500 in the period 

to 28 March 2020, included in the figure above. 

8  From his appointment to the Board on 23 March 2020. 

Base Salary
During the 2020/21 financial year the Executive Directors and Non-Executive Directors volunteered to temporarily reduce their salary 
and fees from 1 April 2020 to 30 June 2020 by 25% to support the business in managing costs. With the estate gradually reopening, 
salaries and fees reverted to normal with effect from 1 July 2020.

Annual Bonus
As noted above, given the closure of the business and our reliance on government support the Committee and the Executive Directors 
agreed that it was not appropriate to operate an annual bonus for FY21.

LTIP
LTIP awards granted in 2018 were based on Group adjusted earnings per share (“EPS”) performance for the financial year 2020/21. 
The EPS targets were not met and therefore these awards will lapse. The following sets out details of performance against targets set:

LTIP

Performance 
measure

EPS vs RPI

Target set

Minimum 
(40% vesting)

Maximum 
(100% vesting)

Value of award

Actual 
performance

Value of award

EPS exceeds 
RPI by +9%

EPS exceeds 
RPI by +24%

Percentage vest of 
original grant: 
Minimum – 40% 
Maximum – 100%

Nil growth

Nil% of maximum award

The Committee did not exercise any discretion in relation to the LTIP outcomes. No portion of the LTIP awards relates to share price growth.

71

Strategic ReportFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021GovernanceOverviewDirectors’ Remuneration Report continued

Total Pension Entitlements
Michael Turner and Richard Fuller are pensioners of the defined benefit Company pension plan, which is closed to future accrual, under 
the Directors’ section.

Simon Emeny became a deferred member of the defined benefit Company pension plan, under the main section when the plan closed 
to future accruals on 1 January 2015. Prior to closure, he received a salary supplement of 17.5% of the excess of his base salary over the 
earnings cap for use as part of his retirement planning. Following closure of the pension plan, Simon Emeny is paid a salary supplement 
of 17.5% of his salary by the Company which he is required to use as part of his overall retirement planning.

During the year, Adam Councell and Fred Turner were paid a salary supplement of 17.5% of their salaries by the Company which they 
are required to use as part of their overall retirement planning. They are also required to contribute 8% of their salary to their pension 
or another investment vehicle.

The Committee considers that the Policy operated as intended during the year.

Percentage Change in Remuneration of Directors and Employees
The table below shows the percentage change in the remuneration of the Board of Directors compared to that of the average of all of the 
Company’s employees taken as a whole between the financial years ended 28 March 2020 and 27 March 2021:

Average of all employees

Simon Emeny

Adam Councell 

Fred Turner 

Michael Turner

Sir James Fuller
Richard Fuller3
Juliette Stacey3
Helen Jones3

Robin Rowland 

Change in 
annual salary1

Change in annual 
taxable benefits

Change in
annual bonus2

1.0%

-4.0%

–

–

-6.2%

-6.2%

-73.9%

-0.7%

-4.5%

–

-1.6%4

-0.1%

–

–

1.5%

nil%

-93.8%

nil%

nil%

–

-1.2%

nil%

nil%

nil%

n/a

n/a

n/a

n/a

n/a

n/a

1  Figures excluded where prior year comparator is less than a full year as this distorts the percentage change. 
2  “Change in annual bonus” reflects the increase or decrease in the percentage of annual salary paid out as bonus and excludes the value of free shares awarded 
under the SIP. The employee comparator group excludes pub staff who are employed by another Group company. It also excludes The Stable employees who 
transferred on the disposal of The Stable Pizza & Cider Limited on 7 June 2020.

3  A number of Directors had role changes during FY2020 (Richard Fuller, Juliette Stacey and Helen Jones), all of which have impacted the year on 

year comparison.

4  The change in taxable benefits for the average of all employees has gone down year on year due to the comparatively smaller group of staff who receive 
a company car due to their role, compared to FY20 which included brewery staff. Benefits offered to Fuller’s employees have not changed year on year.

External Directorship Fees
The Board may give approval for Executives to have one Non-Executive role and to retain any related fees paid. Simon Emeny was 
appointed a Non-Executive Director of The National Gallery Company Limited on 6 February 2018 for which he does not receive any 
remuneration. He is the Senior Independent Director of WH Smith PLC and during the year he received and retained remuneration 
of £59,000. 

72

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021GOVERNANCEScheme Interests Awarded During the Financial Year1,2 
In respect of the 52 week period ended 27 March 2021 the following LTIPs, share options and SIP awards were granted:

Director

Type of award

Number of 'A' 
shares

Number of 'B' 
shares

Exercise price 
per 'A' share

Exercise price 
per 'B' share

Face value at 
grant/award

Date of grant/
award

Performance 
period ends

S Emeny

Total
A Councell3

Total

F Turner

Total

LTIP⁴

SAYE

LTIP⁴

SAYE

LTIP⁴

SAYE

83,333

208,333

6,896

–

90,229

208,333

52,500

131,250

4,137

–

56,637

131,250

33,333

83,333

6,896

–

40,229

83,333

–

4.35

–

4.35

–

4.35

– 625,000

05/10/2020

1/04/2023

–

–

–

–

–

37,497

30/09/2020

n/a

662,497

393,751

05/10/2020

1/04/2023

22,495

30/09/2020

n/a

416,246

249,998

05/10/2020

1/04/2023

37,497

30/09/2020

n/a

287,496

% of award/
grant vesting 
at minimum 
threshold

40%

n/a

40%

n/a

40%

n/a

1  Face values have been calculated using the actual grant prices also shown in the table except for SAYE. For the SAYE Scheme this is based on an average price 

for the three days before grant (shown above) although options are granted at a 20% discount.

2  Under the tax-advantaged ESOS only options worth £30,000 may be held at any time.
3  Adam Councell has indicated his intention to resign as a Director, at which time all awards will lapse.
4  The LTIP awards granted in October 2020 are subject to a pre-tax adjusted EPS performance condition, with the targets set on an absolute basis and measured 

over a period of three years. 25% of the awards vest for pre-tax adjusted EPS of 50.16p in FY23, with 100% vesting for pre-tax adjusted EPS of 61.09p 
(straight-line vesting in-between). Further details of the actual targets are set out in the 2020 Annual Report. The Remuneration Committee is considering the 
impact of the equity raise on these awards to determine whether it is appropriate to adjust the current EPS targets. If relevant, further details will be disclosed in 
the 2022 Remuneration Report.

Share Scheme Interests Outstanding at the Year End
Shares
The Company has Share Ownership Guidelines for Directors which state that Executives should hold shares worth at least 200% of their 
salary. Accordingly, until their guideline is met, Executives are expected to retain:

•  all shares they hold in the SIP
•  all shares they acquire as a result of exercising SAYE options
•  all shares that they acquire as a result of exercising options under the tax-advantaged ESOS net of the cost of those options
•  at least 50% of any shares that they acquire as a result of exercising options under the non-tax-advantaged SESOS net of the cost 

of those options and the costs of settling related tax and National Insurance (“NI”) thereon 

•  at least 50% of any post-tax and NI vested shares under the LTIP and the BDBP. 

Based on the share price on 27 March 2021 of £8.60, Simon Emeny held shares with a value of 391% of salary, Fred Turner held shares 
with a value of 622% of salary and Adam Councell held shares with a value of 16% of salary. All of the Executive Directors’ shareholdings 
therefore already meet the guideline with the exception of Adam Councell who only joined the Company in August 2019.

73

Strategic ReportFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021GovernanceOverviewDirectors’ Remuneration Report continued

Directors’ Shareholdings

Directors’ share interests

Simon Emeny

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

‘C’ ordinary 40p shares

Adam Councell

‘A’ ordinary 40p shares

Fred Turner

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

‘C’ ordinary 40p shares

2nd preference £1 shares

Michael Turner

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

‘C’ ordinary 40p shares

2nd preference £1 shares

Sir James Fuller

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

‘C’ ordinary 40p shares

Richard Fuller

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

‘C’ ordinary 40p shares

2nd preference £1 shares

Juliette Stacey

‘A’ ordinary 40p shares

Helen Jones

‘A’ ordinary 40p shares

Robin Rowland

‘A’ ordinary 40p shares

Beneficial 
interest at 
7 July 
2021

Non-beneficial 
interest at 
7 July
2021

Beneficial 
interest at 
27 March 
2021

Non-beneficial 
interest at 
27 March
2021

Beneficial 
interest at 
28 March 
2020

Non-beneficial 
interest at
28 March
2020

130,472

1,055,684

2,000

5,800

1,471

492,473

100,819

4,324

271,378

3,036,586

624,260

71

88,942

10,486,379

–

–

–

–

– 

–

–

–

–

–

–

–

–

–

124,448

1,055,684

2,000

5,800

1,471

452,667

100,819

4,324

271,378

2,988,394

624,260

71

88,942

10,438,187

–

–

–

–

– 

–

–

–

–

–

–

–

–

–

113,509

1,055,684

2,000

2,250

1,471

447,633

99,065

4,324

271,378

2,988,394

624,260

71

88,942

10,415,881

500

–

–

–

– 

–

–

–

–

–

–

–

–

–

2,702,003

621,050

2,702,003

621,050

2,702,003

612,050

13,267

872,937

11,460

500,000

10,591

500,000

3,065,726

10,935,015

3,065,726

10,935,015

3,065,726

10,935,015

20,000

303

–

20,000

7,499

303

2,454

2,970

7,165

–

–

–

1,250

1,766

3,551

–

–

–

–

–

20,000

303

1,250

–

–

–

–

–

–

–

74

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021GOVERNANCEDirectors’ Share Options
As at
28 March 

Director

Scheme3

20 Exercised

Lapsed Granted

As at 
27 March 
21

Exercise 
price

Date 
of grant

Exercisable
from

Expiry 
date

Price at 
exercise  
date

Gain on
exercise

Simon 
Emeny

ESOS

3,296

–

–

– 3,296

£9.10 01/07/2013 01/07/2016 30/06/2023

SAYE

3,410

– (3,410)

(467)

–

–

–

–

£7.74 01/09/2016 01/09/2021 01/03/2022

£7.70 01/09/2018 01/09/2023 01/03/2024

–

–

–

–

–

SAYE

SAYE

Total

Adam 
Councell1 ESOS

SAYE

467

–

7,173

3,121

–

3,121

Total

Fred 
Turner

Total

Richard 
Fuller2

Total

ESOS 2,590

SAYE

3,975

– (3,975)

ESOS

SAYE

520

–

7,085

–

–

ESOS

869

(869)

–

ESOS 2,588

SAYE

SAYE

2,713

779

6,949

– (2,588)

– (2,713)

–

(779)

– 6,896 6,896

£4.35 30/09/2020 01/12/2025 01/06/2026

10,192

–

–

–

–

–

3,121

£9.61

15/01/2020 15/01/2023 14/01/2030

4,137

4,137

£4.35 30/09/2020 01/12/2023 01/06/2024

7,258

– 2,590 £9.65 30/06/2014 30/06/2017 29/06/2024

–

–

–

£7.74 01/09/2016 01/09/2021 01/03/2022

520

£9.61

15/01/2020 15/01/2023 14/01/2030

– 6,896 6,896

£4.35 30/09/2020 01/12/2025 01/06/2026

10,006

–

–

–

–

–

–

–

–

–

£5.78 12/07/2010 12/07/2013 12/07/2020

7.36 6,395.84

£9.65 30/06/2014 30/06/2017 29/06/2024

£7.74 01/09/2016 01/09/2021 01/03/2022

£7.70 01/09/2018 01/09/2023 01/03/2024

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

1  Adam Councell has indicated his intention to resign as a Director, at which time all outstanding awards will lapse.
2  Richard Fuller’s outstanding options lapsed on 31 July 2020 following his resignation as Executive Director on 1 February 2020.
3  The Executive Share Option Scheme (“ESOS”) and Savings Related Share Option Scheme (“SAYE”) are both tax-advantaged share option schemes. 

  Vested but unexercised options

75

Strategic ReportFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021GovernanceOverviewDirectors’ Remuneration Report continued

Directors’ Long-Term Incentive Plan Allocations

Director

Simon Emeny

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

Adam Councell2

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

Fred Turner

‘A’ ordinary 40p shares

‘B’ ordinary 4p shares

Total held at
28 March 20201

Awarded during 
the year

Vested during 
the year

Lapsed during 
the year

Total held at
27 March 20212

Monetary 
value of vest

131,307

328,271

83,333

208,333

28,844

72,112

52,500

131,250

20,568

51,424

33,333

83,333

–

–

–

–

–

–

(40,860)

(102,152)

173,780

434,452

–

–

81,344

203,362

(1,381)

(3,454)

52,520

131,303

n/a

n/a

n/a

n/a

n/a

n/a

1  Or date of appointment if subsequent.
2  Or date of resignation. Adam Councell has indicated his intention to resign as a Director, at which time all outstanding LTIP awards will lapse.

The performance conditions for the LTIP are set out in the table on page 71 of this report.

Payments to Past Directors
There were no payments made to past Directors in the period. 

Payments on Loss of Office in Prior Year
No payments were made in respect of loss of office in respect of the financial year ended 27 March 2021.

Performance Graph and Table
The graph below shows a comparison of the Total Shareholder Return (“TSR”) for the Company’s listed ‘A’ ordinary shares for the last ten 
financial years against the TSR for the companies in the FTSE All Share. The Company is a constituent of this Index and therefore it is an 
appropriate choice for this report.

20,000

18,000

16,000

14,000

12,000

10,000

8,000

6,000

4,000

Fuller, Smith & Turner P.L.C. 12,723
FTSE All Share 12,158

Mar 11

Aug 11

Jan 12

Jun 12 Nov 12 Apr 13 Sep 13

Feb 14

Jul 14 Dec 14

May 15 Oct 15 Mar 16

Aug 16

Jan 17 Jun 17 Nov 17

Apr 18 Sep 18 Feb 19 Jul 19 Dec 19 May 20 Oct 20

Fuller, Smith & Turner P.L.C.

FTSE All Share

Source: Thomson Data stream

76

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021GOVERNANCEThe table below shows the total remuneration figure for the Chief Executive over the last ten financial years and the annual bonus and 
LTIP pay-out for each year as a percentage of the maximum available:

2012

2013

20141

2015

2016

2017

2018

2019

20202

2021

Single figure total 
remuneration (£000)
Annual bonus3

LTIP

944

56%

92%

911

41%

56%

977

77%

64%

1,244

76%

96%

1,418

85%

100%

1,097

41%

100%

1,089

48%

56%

687

48%

nil

600

nil

nil

590

nil

nil

1  Simon Emeny was appointed as Group Chief Executive in July 2013. This single total figure comprises the remuneration received by Simon Emeny in the 

financial year, hence includes remuneration for the three months prior to this promotion.

2  One-third of the annual bonus was due to pay out reflecting the Company’s strong like for like sales performance vs. the Peach Tracker. However, in light of the 
broader business circumstances following the outbreak of coronavirus, the Committee and the Executive Directors agreed that it was not appropriate to pay this 
portion of the annual bonus.

3  Annual bonus as a percentage of the maximum available.

Relative Importance of Spend on Pay 
The graph below shows the total remuneration for the Group’s employees compared to other key financial indicators:

120

100

80

60

40

20

0
£m

Remuneration

Taxes
payable to
HMRC1

Capital
expenditure &
business
combinations2

Dividends
and share
buy-backs3

2021               2020

1  Taxes payable to HMRC is based upon tax incurred in the year and includes corporation tax, VAT, PAYE, NI, duty, stamp duty, non-domestic rates, property 

licences, environmental levies and machine game duty. Duty on the sale of beer only relates to one month for 2020 until the sale of the Fuller’s Beer Business 
on 27 April 2019.

2  Capital expenditure (including business combinations) represents cash paid in the year. 
3  Dividends for 2020 represent the one-off ‘D’ share dividend paid in October 2019 as part of the return of capital to shareholders and the interim dividend for 

2020 paid in the year. No dividends were paid during 2021 due to the coronavirus pandemic.

CEO Pay Ratio
The following table sets out CEO pay ratio figures, in respect of the financial year ended 27 March 2021. 

Year

2020/21

2019/20

Method

Option B

Option B 

25th percentile  
pay ratio

Median  
pay ratio

75th percentile  
pay ratio 

35.7:1

33.0:1

33.2:1

32.6:1

23.8:1

31.6:1

The movement in pay ratio between 2019/20 and 2020/21 is driven by a combination of pay on furlough for the 25th percentile and 
median being lower than normal pay, but CEO pay having also reduced due to the Board’s voluntary pay reduction from 1 April to 
30 June 2020. 

The relevant individuals have been identified using Option B, as defined under the relevant regulations, as it is considered to be the most 
appropriate methodology for Fuller’s based on the availability of data at the time the Annual Report was published. The respective single 
figure values for each individual for 2020/21 have then been calculated. No estimates were required, and no elements of pay were omitted 
in calculating the relevant single figures. The figures do not include amounts paid to individuals in respect of their tronc share. The figures 
for 2020/21 have been distorted by the impact of the coronavirus pandemic, with the figures for the respective percentiles only 
representing hours worked for a small number of open weeks during the year, plus furlough pay received.

77

Strategic ReportFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021GovernanceOverviewDirectors’ Remuneration Report continued

The single figure values for individuals immediately above and below the identified employee at each quartile within the Gender Pay Gap 
analysis were also reviewed. 

The chosen individuals were reviewed to determine if they were representative of the 25th percentile, median and 75th percentile 
employees. If the chosen individual had left the business or had changed roles during the financial year an alternative employee would be 
used for the calculations. The alternative employee used in each instance was the closest employee to the relevant percentile, who was 
considered representative of that percentile. For the 52 weeks ended 27 March 2021 no adjustment was needed for the 75th percentile, 
but alternative employees were selected for the 25th percentile and median.

Year

Supporting information

2020/21

Salary

Total pay 

25th percentile  
pay

Median  
pay

75th percentile 
pay 

£16,235

£16,540

£17,788

£17,788

£24,230

£24,762

Statement of Voting at Annual General Meeting
At the Annual General Meeting held on 10 September 2020, votes cast by proxy in respect of the approval of the Directors’ 
Remuneration Report were as follows:

Resolution text 

Number of 
votes cast for

Percentage of 
votes cast for

Number of votes 
cast against

Percentage of 
votes cast against 

Total  
votes cast

Number of votes 
withheld

Approval of Remuneration Report 2020

96,950,017

99.07%

905,613

0.93% 97,855,630

36,661

At the Annual General Meeting held on 10 September 2020, votes cast by proxy in respect of the approval of the Directors’ Remuneration 
Policy were as follows:

Resolution text 

Number of 
votes cast for

Percentage of 
votes cast for

Number of votes 
cast against

Percentage of 
votes cast against 

Total  
votes cast

Number of votes 
withheld

Approval of Remuneration Policy 2020

 94,559,027

97.04%

2,881,462

2.96% 97,440,489

451,801

The Directors’ Remuneration Report, encompassing pages 68 to 78, was approved by the Board and signed on its behalf.

H E L E N   J O N E S
C H A I R   O F   T H E   R E M U N E R A T I O N   C O M M I T T E E

8 July 2021

78

FULLER’S ANNUAL REPORT AND ACCOUNTS 2021GOVERNANCEIndependent Auditor’s Report to the Members of Fuller, Smith & Turner P.L.C.

Opinion
In our opinion:

 – Fuller, Smith & Turner P.L.C.’s Group financial statements and Company financial statements (the “financial statements”) give a true and fair 
view of the state of the Group’s and of the Company’s affairs as at 27 March 2021 and of the Group’s loss for the 52 week period (the ‘period’) 
then ended;

 – the Group financial statements have been properly prepared in accordance with International Accounting Standards in conformity with the 

requirements of the Companies Act 2006 and International Financial Reporting Standards adopted pursuant to Regulation (EC) No.1606/2002 
as it applies in the European Union;

 – the Company financial statements have been properly prepared in accordance with International Accounting Standards in conformity with the 

requirements of the Companies Act 2006 as applied in accordance with section 408 of the Companies Act 2006; and

 – the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.

We have audited the financial statements of Fuller, Smith & Turner P.L.C. (the ‘Company’) and its subsidiaries (the ‘Group’) for the 52 week period 
ended 27 March 2021 which comprise:

Group

Company

Group balance sheet as at 27 March 2021

Balance sheet as at 27 March 2021

Group income statement for the 52 week period then ended

Statement of changes in equity for the 52 week period then ended

Group statement of comprehensive income for the 52 week period 
then ended

Statement of cash flows for the 52 week period then ended 

Group statement of changes in equity for the 52 week period 
then ended

Related notes 1 to 34 to the financial statements, including 
a summary of significant accounting policies

Group cash flows for the 52 week period then ended

Related notes 1 to 34 to the financial statements, including 
a summary of significant accounting policies

The financial reporting framework that has been applied in their preparation is applicable law and International Accounting Standards in conformity 
with the requirements of the Companies Act 2006 and, as regards to the Group financial statements, International Financial Reporting Standards 
adopted pursuant to Regulation (EC) No. 1606/2002 as it applies in the European Union and as regards the Company financial statements, 
as applied in accordance with section 408 of the Companies Act 2006.

Basis for opinion 
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under 
those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are 
independent of the Group in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, 
including the FRC’s Ethical Standard as applied to listed public interest entities, and we have fulfilled our other ethical responsibilities in accordance 
with these requirements. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

79

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Independent Auditor’s Report to the Members of Fuller, Smith & Turner P.L.C.
Continued

Material uncertainty related to going concern 
We draw attention to note 1 in the financial statements, which indicates that the ongoing Coronavirus pandemic continues to result in uncertainty 
over the Group’s ability to operate its pubs and therefore whether the Group will be able to comply with its banking covenants from 30 June 2022 
onwards under a severe but plausible downside scenario. As stated in note 1, these events or conditions, along with the other matters as set out in 
note 1, indicate that a material uncertainty exists that may cast significant doubt on the Group and Company’s ability to continue as a going concern. 
Our opinion is not modified in respect of this matter.

We draw attention to the viability statement in the Annual Report on page 26, which indicates that an assumption to the statement of viability 
is that the Group will complete a refinance of its debt facilities by February 2023. The Directors consider that the material uncertainties referred 
to in respect of going concern may cast significant doubt over the future viability of the Group and company should these events not complete. 
Our opinion is not modified in respect of this matter.

In auditing the financial statements, we have concluded that the director's use of the going concern basis of accounting in the preparation of the 
financial statements is appropriate. Our evaluation of the directors’ assessment of the Group and Company’s ability to continue to adopt the going 
concern basis of accounting included:

 – Obtaining an understanding of management’s basis for use of the going concern basis of accounting. To challenge the completeness of this 
assessment, we independently identified factors that may indicate events or conditions that may cast significant doubt on the Group and 
Company’s ability to continue as a going concern. Events or conditions were identified, and we designed our audit procedures to evaluate the 
effect of these risks on the Group’s and Company’s ability to continue as a going concern;

 – Confirming our understanding of the directors’ going concern assessment process;
 – Assessing the adequacy of the going concern assessment period to 27 December 2022 and considering the existence of any significant events 

or conditions beyond this period;

 – The audit engagement partner increased her time directing and supervising the audit procedures on going concern and utilised corporate 

finance specialists, with relevant hospitality sector expertise, to assist in assessing the integrity of the model and the assumptions employed;

 – Agreeing the Group’s available financing and related terms, including the changes in the period, and the post year-end amend and extend, 
to the original debt agreements and covenant waivers; and auditing the £52 million (net of expenses) equity raise completed in April 2021 
back to supporting evidence, including share issue documentation and cash receipt;

 – Obtaining the cash flow forecast models to 27 December 2022 used by the Board in its assessment, testing their arithmetical accuracy, 

ascertaining whether they have been approved by the Board and considering the Group’s historical forecasting accuracy;

 – Testing the assessment, including forecast liquidity and covenant compliance under base and downside scenarios, for clerical accuracy;
 – Challenging the assumptions particularly over the timing and extent to which trading would recover to pre-Coronavirus levels, were realistic, 

achievable and consistent with the external and/or internal environment as well as other matters identified in the audit;

 – Assessing, whether assumptions made were reasonable and in the case of the downside scenario, appropriately severe, in light of the Group’s 

relevant principal risks and uncertainties; This included comparing management’s forecasts to independent analyst commentary on the recovery 
of the pub sector;

 – Considering the likelihood of management’s ability to execute mitigating actions based on our understanding of the Group and the sector, 

including whether those mitigating actions were controllable by management. This assessment was supported by our analysis of management’s 
historical ability to take controllable actions such as suspension of dividends, deferral of non-essential capital expenditure and inventory orders, 
as well as the likelihood of non-controllable actions such as obtaining further covenant waivers or raising additional funds through debt, equity 
or sale of pubs in the portfolio being plausible;

 – Applying professional scepticism in performing our own independent reverse stress testing of the Group’s cash flow forecast models and their 
impact on forecast liquidity and banking covenants to identify under what circumstances the Group’s liquidity would be compromised, and 
whether the scenario has no more than a remote possibility of occurring;

 – Considering the impact of a significant event beyond the going concern assessment period that was identified by the directors and the audit team, 
being the need to complete a refinancing of the Group’s debt facilities prior to its expiry on 19 February 2023. We challenged whether there was 
a realistic prospect that the Group would be able to complete this refinancing. Our audit procedures included assessing the conclusions of the 
Group’s external debt advisor, and the involvement of an EY debt advisory specialist to help us form an independent view; and

 – Assessing the appropriateness of the going concern disclosures in describing the risks associated with the Group’s and Company’s ability to 

continue as a going concern for the period to 27 December 2022. 

80

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Our key observations
 – The Group is experiencing a high level of disruption from the impact of the pandemic given the sector in which it operates. Therefore, there 

is uncertainty about the impacts of COVID-19 on management’s forecasts in the going concern assessment period, with the key assumptions 
relating to further potential lockdowns and/or extensions to social distancing rules. 

 – On 31 March 2021, the Group agreed an Amend and Extend Refinancing of its existing debt facilities extending the maturity of the £192 million 
facilities to 19 February 2023 and amending the financial covenants to a minimum liquidity level of £10 million (tested monthly) until 31 March 
2022 and then from quarter ending 25 June 2022 reverting to a covenant suite of net debt to EBITDA and EBITDA to net finance charges. 
Based on management’s downside case, the Group would breach its banking covenants from June 2022, therefore requiring further covenant 
waivers to be negotiated. 

We confirm that we are satisfied with management’s conclusion that the Group and Company are a going concern, but that there is a material 
uncertainty over this assumption, and that management has accurately described this material uncertainty within the financial statements. We also 
determined going concern to be a key audit matter.

In relation to the Group and parent company’s reporting on how they have applied the UK Corporate Governance Code, we have nothing material 
to add or draw attention to in relation to the directors’ statement in the financial statements about whether the directors considered it appropriate 
to adopt the going concern basis of accounting.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report. 
However, because not all future events or conditions can be predicted, this statement is not a guarantee as to the Group’s and Company’s ability 
to continue as a going concern.

Overview of our audit approach

Audit scope

 – We performed an audit of the complete financial information of the Group, which accounted 

for 100% of loss before taxation, 100% of revenue and 100% of total assets.

Key audit matters

Materiality

 – Going concern 
 – Impairment of tangible and intangible assets
 – Deferred taxation on the pub estate
 – Management override in the recognition of revenue

 – Overall Group materiality of £0.9 million (2020: the predecessor auditor set their materiality 
threshold at £1.045 million). We used professional judgement to determine materiality given 
the impact of COVID-19 on the Group’s relevant materiality measures.

An overview of the scope of the Company and Group audits 
Tailoring the scope
Our assessment of audit risk, our evaluation of materiality and our allocation of performance materiality determine our audit scope for each 
company within the Group. Taken together, this enables us to form an opinion on the consolidated financial statements. 

The Group’s operations are based solely in the United Kingdom with a single head office and finance function and therefore all audit procedures 
are completed by one audit team at this location. The audit team includes tax specialists. 

In assessing the risk of material misstatement to the Group financial statements, and to ensure we had adequate quantitative coverage of significant 
accounts in the financial statements we performed full scope audit procedures over 100% of the Group’s results for the 52 week period ended 
27 March 2021 and 100% of the Group’s total assets at that date. We obtained an understanding of the entity-level controls of the Group which 
assisted us in identifying and assessing risks of material misstatement due to fraud or error, as well as assisting us in determining the most appropriate 
audit strategy. 

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OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Independent Auditor’s Report to the Members of Fuller, Smith & Turner P.L.C.
Continued

Key audit matters 
Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the financial statements 
of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) that we identified. 
These matters included those which had the greatest effect on: the overall audit strategy, the allocation of resources in the audit; and directing the 
efforts of the engagement team. These matters were addressed in the context of our audit of the financial statements as a whole, and in our opinion 
thereon, and we do not provide a separate opinion on these matters. In addition to the matter described in the material uncertainty related to going 
concern section, we have determined the matters described below to be the key audit matters to be communicated in our report: 

Key observations communicated to the Audit Committee

Based on our audit procedures we have concluded 
the impairment charge of £11.2 million (being 
£9.0 million PP&E impairment, £1.6 million ROUA 
impairment and £0.6 million goodwill impairment) 
is appropriately determined. We highlighted that 
a reasonably possible change in certain key 
assumptions including sales forecasts and risk 
adjustment factors could lead to material additional 
impairment charges. We concluded appropriate 
disclosures had been included by management for 
the above assumptions.

Risk

Our response to the risk

Impairment of tangible and intangible assets 
Refer to the Audit Committee Report (page 53); 
Accounting policies (page 100); and Note 13 of the 
Consolidated Financial Statements (page 120)

At 27 March 2021 the carrying value of tangible 
assets is £672.1 million which is made up of 
property, plant and equipment (PP&E) and 
right-of-use asset (ROUA). Intangible assets 
have a carrying value of £27.4 million of which 
£26.7 million relates to goodwill recorded on 
business combinations in previous years. 

The continued uncertainties over the current 
economic environment caused by the 
Coronavirus pandemic, including the closure 
or restricted trading of all pubs in the UK, has 
been identified as an indicator of impairment.

Impairment for tangible assets (property plant 
and equipment and the right-of-use assets) 
are tested on the basis of each individual cash 
generating unit (CGU) – an individual pub site. 
For intangible assets (goodwill) the testing is 
performed at the relevant group of CGUs that 
benefit from the goodwill. 

There is a risk that, given the uncertainties 
over future trading caused by the Coronavirus, 
pubs may not achieve the anticipated business 
performance to support their carrying value. 
This could lead to an impairment charge that 
has not been recognised by management.

Significant judgement is required in forecasting 
future cash flows of each pub, the long-term 
growth rate and the rate at which cash flows 
are discounted. For a portion of the pub estate 
where the value-in-use model indicates a small 
impairment charge, an overlay based on the 
market value approach is performed which 
involves significant judgement in determining 
the fair value of these pubs. 

We gained an understanding through a walkthrough of the 
process and controls management has in place over the 
impairment process.

We validated that the methodology of the impairment 
exercise is consistent with the requirements of IAS 36 
Impairment of Assets, including appropriate identification 
of cash generating units and the allocation of central 
service costs in the value in use calculations.

We confirmed the mathematical accuracy of the models. 

Below we summarise the procedures performed in relation 
to the key judgements for the tangible (PP&E and ROUA) 
and intangible assets (goodwill) impairment review:

 – We analysed management’s forecasts underlying the 

impairment review against past and current performance 
and external future economic forecasts incorporating 
a COVID-19 impact on the hospitality sector in the UK. 

 – We compared the expectation of performance of the 

pub sites reopening to the recent government 
announcements and other external market indicators 
of economic recovery such as forecast GDP growth, 
searching for contrary evidence.

 – We critically challenged and assessed the reasonableness 

of management’s recovery assumptions and post-
COVID-19 assumptions with the assistance of our 
EY sector specialists. 

 – We also performed sensitivity analysis based on 
reasonable possible changes to key assumptions 
determined by management being revenue, discount 
rate and long-term growth rate. We assessed that the 
reasonably possible change in assumptions applied by 
management were appropriate by reference to the 
ranges independently established by our work.

 – We engaged our EY internal specialists to independently 

calculate the discount rate and compare it to the 
discount rate applied in the models by management.
 – Where management’s pub impairment assessment was 

based on the fair value approach, we engaged our 
property valuation specialists to review the methodology 
applied and audit the key assumptions that form part of 
the valuation in light of recent transactions in the market. 

We assessed the disclosures in notes to the financial 
statements against the requirements of IAS 36 Impairment 
of Assets, in particular the requirement to disclose further 
sensitivities for CGUs where a reasonably possible change 
in a key assumption would cause an impairment. We also 
assessed the related separately disclosed item accounting 
treatment by reference to the company’s accounting 
policy, industry practice and the FRC guidance.

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FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Risk

Our response to the risk

Key observations communicated to the Audit Committee

We identified an error in the current year deferred 
tax workings relating to the underlying methodology 
applied by management. This has also resulted in the 
prior year adjustment of £4.0 million in the Group 
and £3.6 million for the Company that has been 
reflected in the accounts. Following correction 
of the methodology we conclude management’s 
judgement arising on the deferred tax calculation to 
be appropriate. We also consider that the disclosures 
in note 7 and note 34 to the Group and Company 
financial statements, including the description of 
the prior year adjustment, are appropriate.

We did not identify any instances of management 
override of controls, including through topside 
journals. Based on our work, which included using 
data analysis tools to test 100% of the Group’s 
revenue transactions and the extent to which they 
converted to trade receivables or cash, we consider 
that revenue is fairly stated.

Deferred taxation on the pub estate
Refer to the Audit Committee Report (page 53); 
Accounting policies (page 105); and Note 7 and 
Note 34 of the financial statements (page 111 and 
151 respectively)

At 27 March 2021, the Group had deferred 
tax assets of £17.0 million (Restated 
2020: £10.0 million) and deferred tax liabilities 
of £22.3 million (Restated 2020: £23.1 million) 
and the Company had deferred tax assets of 
£16.9 million (Restated 2020: £9.5 million) and 
deferred tax liabilities of £22.3 million (Restated 
2020: £20.3 million).

A significant level of management judgement 
and complex calculations are required in 
accounting for the deferred tax. These are 
focused on:

 – Measuring deferred tax on pubs on a disposal, 

in-use or a dual basis.

 – The deferred tax treatment of fair value 
uplifts and rolled over gains and their 
interaction with indexation allowances.

 – Tracking which components of deferred tax 
in each pub should not be recognised under 
the initial recognition exemption of IAS 12.

 – The recognition or non-recognition of 

deferred tax assets on realised capital losses.

We performed a walkthrough of the Group’s process for 
determining the deferred tax arising on the pub estate. 

In conjunction with our tax specialists, we tested the 
deferred tax calculations on the Group’s freehold and 
leasehold pub portfolio. This focused on verifying the inputs 
into the deferred tax calculation, testing the mathematical 
accuracy and recalculating the deferred tax for a sample 
of pubs across the estate. This included a review of capital 
losses, rollover relief, indexation allowances and initial 
recognition exemptions, as well as management’s 
calculation of the impact of a historical error in the 
calculation, which has been adjusted as a prior 
year adjustment.

Additionally, we verified the deferred tax calculations are 
consistent with UK Tax laws and the Group’s practice in 
filing tax returns. 

We challenged management on the assumptions used in 
calculating the deferred tax balances, including whether the 
deferred tax application was consistent with the Group’s 
intended manner of recovery for each pub in the deferred 
tax calculations and was consistent with the assumptions 
concerning depreciation and residual value in the fixed 
asset register.

We considered whether the related deferred tax 
disclosures, included in note 7 to the Group financial 
statements, were in line with IAS 12 requirements.

Management override in the recognition 
of revenue
Refer to the Accounting policies (page 104) and 
Note 3 of the financial statements (page 108)

We performed a walkthrough of each of the Group’s 
significant revenue processes, including the recording 
of manual journal adjustments, and assessed the design 
effectiveness of the key controls that are in place.

The Group recorded revenue of £73.2 million 
in the period (2020: £316.0 million), including 
£64.0 million in the Managed houses segment 
(2020: £286.3 million) and £9.2 million in the 
Tenanted Inns segment (2020: £29.7 million). 

We applied correlation data analysis over the Group’s entire 
revenue journal population to identify how much of the 
Group’s revenue is converted to cash postings and to isolate 
non-standard revenue transactions for further analysis, 
focusing our testing on higher risk transactions identified.

We searched for any topside journals to revenue, but none 
were identified.

We performed cut-off testing procedures including review 
of post period end cash receipts and journals, and an 
analytical review of significant variances to the prior year, 
to assess for completeness.

The vast majority of the Group’s revenue 
transactions are non-complex, with no 
judgement applied over the amount recorded. 

We consider the significant risk relating to 
revenue to be around management override 
of controls and topside journals to revenue in 
the Managed and Tenanted estate. 

For Managed houses, revenue is typically 
comprised of a large number of low value 
transactions. Although there is little 
management judgement involved, there is 
a risk that manual topside adjustments could 
be posted which could result in revenue being 
overstated or not recorded. For Tenanted Inns 
there is also a risk that manual topside 
adjustments could be posted to revenue.

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OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Independent Auditor’s Report to the Members of Fuller, Smith & Turner P.L.C.
Continued

The key audit matters set out above are consistent with those reported by Fuller, Smith & Turner plc’s previous external auditor with the 
exception of:

 – Addition of the key audit matter around the deferred tax on the pub estate given the complexity around the calculation and the prior year 

adjustment identified which increased our audit effort in this area.

 – Removal of the key audit matters in relation to the adoption and accounting for IFRS 16 as the risk in the current year has reduced as lease 

changes are lower in frequency and value.

 – Similarly, the previous auditor included a key audit matter in relation to separately disclosed items, for which we do not consider there to a key 

audit matter given the quantum of the balance excluding impairments as we have identified that as a KAM above. 

 – Lastly, the previous auditor included a key audit matter in relation to the disposal of the brewery business. As this is a non-recurring transaction, 

there is no such key audit matter for the current period. 

Our application of materiality 
We apply the concept of materiality in planning and performing the audit, in evaluating the effect of identified misstatements on the audit and in 
forming our audit opinion. 

Materiality
The magnitude of an omission or misstatement that, individually or in the aggregate, could reasonably be expected to influence the economic decisions 
of the users of the financial statements. Materiality provides a basis for determining the nature and extent of our audit procedures.

We determined materiality for the Group and Company to be £0.9 million (2020: £1.05 million determined by the Group’s predecessor auditor), 
based on our professional judgement on relevant metrics used by investors and other users of the financial statements. Materiality in 2020 was 
based on our judgement of normalised earnings of the Group. To form the basis of this assessment we have considered the average adjusted profit 
before tax for continuing operations for financial years 2019 – 2020 and restricted the percentage applied to that basis to 3% (from the usual 5% 
applied for listed entities) to factor in the decline in trade in 2021 driven by the Coronavirus pandemic.

During the course of our audit, we reassessed initial materiality to reflect the impact of COVID-19 on Fuller, Smith & Turner P.L.C. We concluded 
that no change is required to our final materiality. 

Performance materiality
The application of materiality at the individual account or balance level. It is set at an amount to reduce to an appropriately low level the probability that the 
aggregate of uncorrected and undetected misstatements exceeds materiality.

On the basis of our risk assessments, together with our assessment of the Group’s overall control environment, our judgement was that performance 
materiality was 50% of our planning materiality, namely £0.45 million (2020: 65% of planning materiality determined by the Group’s predecessor 
auditor). We have set performance materiality at this percentage as this year is a first year audit. 

Reporting threshold
An amount below which identified misstatements are considered as being clearly trivial.

We agreed with the Audit Committee that we would report to them all uncorrected audit differences in excess of £45,000, which is set at 5% 
of planning materiality, as well as differences below that threshold that, in our view, warranted reporting on qualitative grounds. 

We evaluate any uncorrected misstatements against both the quantitative measures of materiality discussed above and in light of other relevant 
qualitative considerations in forming our opinion.

Other information 
The other information comprises the information included in the annual report other than the financial statements and our auditor’s report thereon. 
The directors are responsible for the other information contained within the annual report. 

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in this report, 
we do not express any form of assurance conclusion thereon. 

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the 
financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such 
material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial 
statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of the other information, 
we are required to report that fact.

We have nothing to report in this regard.

84

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Opinions on other matters prescribed by the Companies Act 2006
In our opinion, the part of the directors’ remuneration report to be audited has been properly prepared in accordance with the Companies 
Act 2006.

In our opinion, based on the work undertaken in the course of the audit:

 – the information given in the strategic report and the directors’ report for the financial period for which the financial statements are prepared 

is consistent with the financial statements; and 

 – the strategic report and the directors’ report have been prepared in accordance with applicable legal requirements.

Matters on which we are required to report by exception
In the light of the knowledge and understanding of the Group and the Company and its environment obtained in the course of the audit, we have 
not identified material misstatements in the strategic report or the directors’ report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, 
in our opinion:

 – adequate accounting records have not been kept by the Company, or returns adequate for our audit have not been received from branches not 

visited by us; or

 – the Company financial statements and the part of the Directors’ Remuneration Report to be audited are not in agreement with the accounting 

records and returns; or

 – certain disclosures of directors’ remuneration specified by law are not made; or
 – we have not received all the information and explanations we require for our audit.

Corporate Governance Statement
The Listing Rules require us to review the directors’ statement in relation to going concern, longer-term viability and that part of the Corporate 
Governance Statement relating to the Group and Company’s compliance with the provisions of the UK Corporate Governance Code specified for 
our review.

Aside from the impact of the matters disclosed in the material uncertainty related to going concern section, based on the work undertaken as part 
of our audit, we have concluded that each of the following elements of the Corporate Governance Statement is materially consistent with the 
financial statements or our knowledge obtained during the audit:

 – Directors’ statement with regards to the appropriateness of adopting the going concern basis of accounting and any material uncertainties 

identified set out on page 25;

 – Directors’ explanation as to its assessment of the Company’s prospects, the period this assessment covers and why the period is appropriate 

set out on page 96;

 – Directors’ statement on fair, balanced and understandable set out on page 45;
 – Board’s confirmation that it has carried out a robust assessment of the emerging and principal risks set out on page 45;
 – The section of the annual report that describes the review of effectiveness of risk management and internal control systems set out on page 54; 

and

 – The section describing the work of the Audit Committee set out on page 52.

Responsibilities of directors
As explained more fully in the directors’ responsibilities statement set out on page 45, the directors are responsible for the preparation of the 
financial statements and for being satisfied that they give a true and fair view, and for such internal control as the directors determine is necessary 
to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. 

In preparing the financial statements, the directors are responsible for assessing the Group and Company’s ability to continue as a going concern, 
disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either intend to 
liquidate the Group or the Company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements 
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, 
whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not 
a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise 
from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic 
decisions of users taken on the basis of these financial statements. 

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OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Independent Auditor’s Report to the Members of Fuller, Smith & Turner P.L.C.
Continued

Explanation as to what extent the audit was considered capable of detecting irregularities, including fraud 
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, 
outlined above, to detect irregularities, including fraud. The risk of not detecting a material misstatement due to fraud is higher than the risk 
of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery or intentional misrepresentations, 
or through collusion. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below.

However, the primary responsibility for the prevention and detection of fraud rests with both those charged with governance of the company 
and management. 

 – We obtained an understanding of the legal and regulatory frameworks that are applicable to the Group and determined that the most significant 
are Companies Act 2006, Health & Safety and food hygiene laws, Minimum Wage regulations, Money Laundering regulations and the UK 
Corporate Governance Code 2018. 

 – We understood how the Company is complying with those frameworks by making inquiries of management, those charged with governance, those 
responsible for legal and compliance procedures and the company secretary. We corroborated our inquires through inspection of board minutes 
and correspondence with regulatory authorities and through attendance at Audit Committee meetings. 

 – We assessed the susceptibility of the Group’s financial statements to material misstatement, including how fraud might occur by making inquiries 
of management, those charged with governance and various other individuals within the financial reporting function. We corroborated these 
inquiries by inspecting board minutes, internal audit reports and findings, reports to the Group’s internal whistleblowing hotline and by 
understanding both the Group’s bonus scheme structure and the expectations of investors and analysts, to understand areas in which individuals 
may be incentivised to commit fraud.

 – Based on this understanding we designed our audit procedures to identify non-compliance with such laws and regulations. Our procedures 

involved making inquiries as described above, inspecting minutes of all significant board and committee meetings, reading correspondence with 
regulatory authorities, testing manual journal entries with higher risk characteristics and testing unusual or non-standard transactions.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at 
https://www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

Other matters we are required to address 
Following the recommendation from the Audit Committee, we were appointed by the company on 27 January 2021 to audit the financial 
statements for the 52 week period ended 27 March 2021 and subsequent financial periods. 

 – The non-audit services prohibited by the FRC’s Ethical Standard were not provided to the Group or the Company and we remain independent 

of the Group and the Company in conducting the audit. 

 – The audit opinion is consistent with the additional report to the Audit Committee.

Use of our report
This report is made solely to the Company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit 
work has been undertaken so that we might state to the Company’s members those matters we are required to state to them in an auditor’s report 
and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Company and 
the Company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

R A C H E L   S AVA G E
S E N I O R   S T A T U T O R Y   A U D I T O R
for and on behalf of Ernst & Young LLP, Statutory Auditor 
London 
8 July 2021

86

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Group Income Statement
for the 52 weeks ended 27 March 2021

Continuing operations 

Revenue

Operating costs before separately disclosed items

Other income

Adjusted operating (loss)/profit

Operating separately disclosed items 

Operating (loss)/profit 

Finance costs

Financing separately disclosed items

Profit on disposal of properties

(Loss)/profit before income tax

Adjusted (loss)/profit before income tax 

Total separately disclosed items 

(Loss)/profit before income tax

Tax 

Analysed as: 

Underlying trading 

Separately disclosed items

(Loss)/profit from continuing operations

Net (loss)/profit from discontinued operations after tax 

(Loss)/profit for the year 

1  Refer to Note 34 for details of restatement. 

 52 weeks 
ended 
27 March 
2021
 £m

73.2

(113.7)

0.2

(40.3)

(14.8)

(55.1)

(8.4)

(0.1)

5.8

(57.8)

(48.7)

(9.1)

(57.8)

9.6

8.9

0.7

(48.2)

(1.4)

(49.6)

Note

3 

4

3 

5 

6 

5, 6

5 

5 

7

7 

5, 7 

21 

Restated1
 52 weeks 
ended 
28 March 
2020
 £m

316.0

(292.7)

3.7

 27.0 

(20.1)

6.9

(7.6)

(0.5)

9.6

8.4

19.4

(11.0) 

8.4

(5.2)

(7.2)

2.0

3.2

157.7

160.9

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OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Group Income Statement
for the 52 weeks ended 27 March 2021

Continued

Group 
(Loss)/earnings per share per 40p ‘A’ and ‘C’ ordinary share

Basic

Diluted

(Loss)/earnings per share per 4p ‘B’ ordinary share

Basic

Diluted

Continuing operations 
(Loss)/earnings per share per 40p ‘A’ and ‘C’ ordinary share

Basic

Diluted

(Loss)/earnings per share per 4p ‘B’ ordinary share

Basic

Diluted

1  Refer to Note 34 for details of restatement. 

 52 weeks 
ended 
27 March 
2021
Pence

(89.84)

(89.84)

Restated1
 52 weeks 
ended 
28 March 
2020
Pence

291.89

291.21

(8.98)

(8.98)

29.19

29.12

(87.31)

(87.31)

(8.73)

(8.73)

5.81

5.79

0.58

0.58

Note

8, 21

8, 21

8, 21

8, 21

8

8

8

8

88

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Group Statement of Comprehensive Income
for the 52 weeks ended 27 March 2021

(Loss)/profit for the year

Items that may be reclassified to profit or loss in subsequent years (net of tax)

Net gains on valuation of financial assets and liabilities

Tax related to items that may be reclassified to profit or loss

Items that will not be reclassified to profit or loss in subsequent years (net of tax)

Net actuarial (losses)/gains on pension schemes

Tax related to items that will not be reclassified to profit or loss

Other comprehensive (losses)/gains for the year, net of tax

Total comprehensive (expenses)/income for the year net of tax

1  Refer to Note 34 for details of restatement. 

 52 weeks 
ended 
27 March 
2021
 £m

Restated1
 52 weeks 
ended 
28 March 
2020
 £m

(49.6)

 160.9

0.5

(0.1)

(1.0)

0.2

(0.4)

0.2

(0.1)

5.9

(1.1)

4.9

(50.0)

 165.8 

Note

28

7

25

7

89

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Note

10 
11 
12 
15 
17

19 
20 

24 

22

23
27
24 
17

24
17 
14
25 
7 

29 
29
29 
29
29

Group 
2021 
£m

27.3
590.2
3.1
–
81.9
702.5

2.1
11.5
4.0
17.1
34.7
9.6
746.8

(28.7)
(4.0)
(207.7)
(6.7)
(247.1)

(27.5)
(83.2)
(0.7)
(3.5)
(5.3)
(120.2)
379.5

22.8
4.2
3.7
(17.0)
(0.5)
366.3
379.5

Restated1
Group 
2020
 £m

27.5
617.7
4.8
0.1
107.0
757.1

4.0
12.6
6.0
20.3
42.9
2.6
802.6

(37.7)
(4.1)
(171.7)
(8.9)
(222.4)

(27.5)
(104.0)
(1.1)
(4.7)
(13.1)
(150.4) 
429.8

22.8
4.2
3.7
(17.1)
(0.9)
417.1
429.8

Group Balance Sheet
27 March 2021

Non-current assets
Intangible assets
Property, plant and equipment
Investment properties
Other non-current assets
Right-of-use assets 
Total non-current assets
Current assets
Inventories
Trade and other receivables
Current tax receivable
Cash and short-term deposits
Total current assets
Assets classified as held for sale
Total assets
Current liabilities
Trade and other payables
Provisions
Borrowings
Lease liabilities
Total current liabilities
Non-current liabilities
Borrowings
Lease liabilities
Other financial liabilities
Retirement benefit obligations
Deferred tax liabilities
Total non-current liabilities
Net assets
Capital and reserves
Share capital
Share premium account
Capital redemption reserve
Own shares
Hedging reserve
Retained earnings
Total equity

1  Refer to Note 34 for details of restatement. 

Approved by the Board and signed on 8 July 2021.

M   J   T U R N E R ,   F C A
C H A I R M A N
Registered Number: 241882

90

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Company Balance Sheet
27 March 2021

Company 
2021 
£m

Note 

Restated1
Company 
2020 
£m

10 
11 
12 
15
17 
16 

19 
20 

24 

22

23 
27
24 
17

24 
17 
14
25 
7 

29 
29 
29 
29
29

4.0
590.2
3.1
–
81.4
109.3
788.0

2.1
11.4
3.9
16.9
34.3
9.6
831.0

(161.6)
(4.0)
(207.7)
(6.5)
(379.8)

(27.5)
(81.8)
(0.7)
(3.5)
(5.4)
(118.9)
333.2

22.8
4.2
3.7
(17.0)
(0.5)
(1.6)
321.6
332.2

2.6
593.8
4.8
0.1
96.6
122.4
820.3

3.5
19.4
5.9
19.2
48.0
2.6
870.9

(165.2)
(4.1)
(171.7)
(7.9)
(348.9)

(27.5)
(91.7)
(1.1)
(4.7)
(10.8)
(135.8)
386.2

22.8
4.2
3.7
(17.1)
(0.9)

373.5
386.2

Non-current assets
Intangible assets
Property, plant and equipment
Investment properties
Other non-current assets
Right-of-use assets 
Investments in subsidiaries
Total non-current assets
Current assets
Inventories
Trade and other receivables
Current tax receivable
Cash and short-term deposits
Total current assets
Assets classified as held for sale
Total assets
Current liabilities
Trade and other payables
Provisions
Borrowings
Lease liabilities
Total current liabilities
Non-current liabilities
Borrowings
Lease liabilities
Other financial liabilities
Retirement benefit obligations
Deferred tax liabilities
Total non-current liabilities
Net assets
Capital and reserves
Share capital
Share premium account
Capital redemption reserve
Own shares
Hedging reserve
Merger reserve
Retained earnings
Total equity

1  Refer to Note 34 for details of restatement. 

Loss attributable to ordinary shareholders and included in the financial statements of the Parent Company was £50.7 million 
(2020: £142.0 million profit).

Approved by the Board and signed on 8 July 2021.

M   J   T U R N E R ,   F C A
C H A I R M A N
Registered Number: 241882

91

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Group Statement of Changes in Equity 
for the 52 weeks ended 27 March 2021

Capital 
redemption 
reserve
(note 29)
£m 

Deferred 
shares
£m

Group
At 30 March 2019 (restated)1
Profit for the year (restated)1

Other comprehensive income for the year

Total comprehensive income for the year

Share 
capital
 (note 29)
£m

22.8 

 – 

 – 

 – 

Share 
premium 
account 
(note 29)
 £m

4.8 

 – 

 – 

 – 

Issue of share capital (note 29)

0.6

(0.6)

Reclassification of deferred shares 
(note 29)

Cancellation of deferred shares (note 29)

Shares purchased to be held in ESOT or 
as treasury

Shares released from ESOT and treasury

Dividends (note 9)

Share-based payment charges

Transfer to retained earnings 

Tax debited directly to equity (note 7)

Total transactions with owners
At 28 March 2020 (restated)1
Loss for the year

Other comprehensive income/(expense) 
for the year

Total comprehensive income/(loss) for the 
year

Shares purchased to be held in ESOT or 
as treasury

Shares released from ESOT and treasury

Dividends (note 9)

Share-based payment credits

Total transactions with owners

At 27 March 2021

1  Refer to Note 34 for details of restatement. 

(0.6) 

 – 

 – 

 – 

 – 

 – 

–

 – 

 – 

22.8 

–

–

–

–

–

–

–

–

– 

 –

 – 

 – 

 – 

 – 

–

 – 

(0.6) 

4.2 

–

–

–

–

–

–

–

–

22.8

4.2

Own shares 
(note 29)
£m

(19.8)

Hedging 
reserve 
£m

(0.8)

 – 

 – 

 – 

 – 

 – 

 – 

(0.5)

3.2

 – 

 – 

–

 – 

2.7

(17.1)

–

–

–

–

0.1

–

–

0.1

 – 

0.1

0.1 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

(0.2)

 – 

(0.2)

(0.9)

–

0.4

0.4

–

–

–

–

–

Retained 
earnings 
(restated)
£m

332.4 

 160.9

4.8

165.7 

 – 

 – 

 – 

 – 

(1.1)

Total 
£m

342.5 

 160.9 

4.9

165.8 

 – 

 – 

 – 

(0.5)

2.1 

(80.5)

(80.5) 

 0.5 

0.2

(0.1) 

 (81.0) 

417.1 

(49.6)

0.5 

–

(0.1) 

(78.5)

429.8 

(49.6)

(0.8)

(0.4)

(50.4)

(50.0)

–

(0.1)

–

(0.3)

(0.4)

–

–

–

(0.3)

(0.3)

3.1 

 – 

 – 

 – 

 – 

 – 

0.6

 – 

 – 

 – 

 – 

–

 – 

0.6

3.7 

–

–

–

–

–

–

–

–

3.7

(17.0)

(0.5)

366.3

379.5

 – 

 – 

 – 

 – 

 – 

0.6 

(0.6) 

 – 

 – 

 – 

 – 

–

 – 

 – 

–

–

–

–

–

–

–

–

–

–

92

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Company Statement of Changes in Equity 
for the 52 weeks ended 27 March 2021

Share 
capital
 (note 29)
£m

Share 
premium 
account
 (note 29)
 £m

Capital 
redemption 
reserve
(note 29)
 £m

Deferred 
shares
£m

Own shares 
(note 29)
£m

Hedging 
reserve 
£m

Merger 
reserve
£m

 22.8 

 4.8 

–

–

–

0.6

(0.6) 

 – 

–

–

–

–

–

–

–

22.8 

–

–

–

–

–

–

–

–

–

–

–

–

(0.6)

– 

– 

–

–

–

–

–

–

(0.6) 

4.2 

–

–

–

–

–

–

–

–

–

22.8

4.2

 – 

 –

 –

 – 

 – 

0.6 

(0.6) 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 
–

–

–

–

–

–

–

–

–

–

 3.1 

(19.8) 

(0.8) 

–

–

–

 – 

 – 

0.6

–

–

–

–

–

–

–

–

–

 – 

 – 

 – 

(0.5)

3.2

–

–

–

–

0.6

3.7 

2.7

(17.1)

–

–

–

–

–

–

–

–

–

–

–

–

–

0.1

–

–

–

0.1

–

0.1

0.1

 – 

 – 

 – 

–

–

–

(0.2)

–

–

(0.2)

(0.9)

–

0.4

0.4

–

–

–

–

–

–

3.7

(17.0)

(0.5)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(1.6)

–

(1.6)

(1.6)

Retained 
earnings 
(restated) 
£m

 307.7

142.0

4.8

146.8

 – 

 – 

 – 

–

(1.1)

Total
£m

 317.8 

142.0

4.9

146.9

 – 

 – 

 – 

(0.5)

2.1

(80.5)

(80.5)

0.2

0.5

(0.1)

(81.0)

373.5

(50.7)

(0.8)

(51.5)

–

(0.1)

–

–

(0.3)

(0.4)

–

0.5

(0.1)

(78.5)

386.2

(50.7)

(0.4)

(51.1)

–

–

–

(1.6)

(0.3)

(1.9)

321.6

333.2

Company
At 30 March 2019 (restated)1
Profit for the year (restated)1
Other comprehensive income for the year

Total comprehensive income for the year
Issue of share capital (note 29)

Reclassification of deferred shares (note 29)

Cancellation of deferred shares (note 29)

Shares purchased to be held in ESOT or 
as treasury

Shares released from ESOT and treasury

Dividends (note 9)

Transfer to retained earnings

Share-based payment charges

Tax debited directly to equity (note 7)

Total transactions with owners

At 28 March 2020 (restated)

Loss for the year

Other comprehensive income for the year

Total comprehensive income for the year
Shares purchased to be held in ESOT or 
as treasury

Shares released from ESOT and treasury

Dividends (note 9)

Hive up of Bel & The Dragon

Share-based payment charges

Total transactions with owners

At 27 March 2021

1  Refer to Note 34 for details of restatement. 

93

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Group Cash Flow Statement
for the 52 weeks ended 27 March 2021

(Loss)/profit before tax for continuing operations
Net finance costs before separately disclosed items

Separately disclosed items

Depreciation and amortisation

Difference between pension charge and cash paid

Contribution to pension fund

Share-based payment (credit)/charges

Change in trade and other receivables

Change in inventories

Change in trade and other payables

Cash impact of operating separately disclosed items

Cash (absorbed by)/generated from operations
Tax received/(paid) 

Cash (absorbed by)/generated from operating activities – continuing operations

Cash (absorbed by)/generated from operating activities – discontinued operations

Net cash (absorbed by)/generated from operating activities

Cash flow from investing activities
Business combinations

Purchase of property, plant and equipment and intangibles

Sale of property, plant and equipment, right-of-use assets and assets held for sale

Cash absorbed by investing activities – continuing operations

Cash generated from investing activities – discontinued operations

Net cash (outflow)/inflow from investing activities

Cash flow from financing activities
Purchase of own shares

Receipts on release of own shares to option schemes

Interest paid

Preference dividends paid

Equity dividends paid

Drawdown of bank loans

Repayment of bank loans

Repayment of obligations under leases

Cash generated/(absorbed by) financing activities – continuing operations
Cash absorbed by investing activities – discontinued operations

Net cash inflow/(outflow) from financing activities

Net movement in cash and cash equivalents
Cash and cash equivalents at the start of the year

Total cash and cash equivalents at the end of the year

94

Group
52 weeks 
ended 
27 March 
2021
£m

(57.8)

8.4

9.1

27.2

(13.1)

(2.3)

–

 (0.3)

(0.4)

1.7

(6.4)

(1.5)

(22.3)

3.4

(18.9)

(0.4)

(19.3)

–

(16.5)

10.8

(5.7)

0.3

(5.4)

–

–

(4.5)

(0.1)

–

99.4

(64.0)

(9.2)

21.6

(0.1)

21.5

(3.2)

20.3

17.1

Group
 52 weeks 
ended 
28 March
 2020
 £m

8.4

7.6

11.0

26.9

 53.9

(2.3)

(24.0)

0.5

(1.1)

1.1

(1.5)

(5.0)

21.6

(10.1)

11.5

1.5

13.0

(32.8)

(46.7)

11.4

(68.1)

224.5 

156.4

(0.5)

2.3

(4.7)

(0.1)

(80.5)

–

(65.4)

(10.3)

(159.2)

(0.9)

(160.1)

9.3

11.0

20.3 

Note

6

5 

4 

5 

21

21

29

 9

24 

24

17

21

24 

24 

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Company Cash Flow Statement
for the 52 weeks ended 27 March 2021

Loss before tax for continuing operations
Net finance costs before separately disclosed items

Separately disclosed items

Depreciation and amortisation

Difference between pension charge and cash paid

Contribution to pension fund 

Share-based payment (credit)/charges

Change in trade and other receivables

Change in inventories

Change in trade and other payables

Cash impact of operating separately disclosed items

Cash (absorbed by)/generated from operations
Tax received/(paid) 

Cash (absorbed by)/generated from operating activities – continuing operations

Cash absorbed by operating activities – discontinued operations

Net cash (absorbed by)/generated from operating activities

Cash flow from investing activities
Business combinations

Purchase of property, plant and equipment

Sale of property, plant and equipment, right-of-use assets and assets held for sale

Cash absorbed by investing activities – continuing operations

Cash generated from investing activities – discontinued operations

Net cash (outflow)/inflow from investing activities

Cash flow from financing activities
Purchase of own shares

Receipts on release of own shares to option schemes

Interest paid

Preference dividends paid

Equity dividends paid

Drawdown of bank loans

Repayment of bank loans

Repayment of obligations under leases

Cash generated/(absorbed by) investing activities – continuing operations
Cash generated from financing activities – discontinued operations

Net cash inflow/(outflow) from financing activities

Net movement in cash and cash equivalents
Cash acquired on acquisition

Cash and cash equivalents at the start of the year

Total cash and cash equivalents at the end of the year

95

Company
 52 weeks 
ended 
27 March 
2021
 £m

(60.3)

Note

12.1

8.5

26.8

(12.9)

(2.3)

–

(0.3)

7.1

1.7

(14.7)

(1.5)

(22.9)

3.6

(19.3)

–

(19.3)

0.2

(16.5)

10.8

(5.5)

0.6

(4.9)

–

–

(4.5)

(0.1)

–

99.4

(64.0)

(8.9)

21.9

–

21.9

(2.3)

–

19.2

16.9

5 

29

9 

24

24

17

24

24 

Company
 52 weeks 
ended 
28 March 
2020 
£m

(17.8)

10.3

35.8

 25.6 

53.9

(2.3)

(24.0)

0.5

(10.9)

1.1

0.8

(4.8)

14.3

(10.1)

4.2

–

4.2

(34.1)

(46.2)

11.4

(68.9)

225.4

 156.5 

(0.5)

2.3

(4.7)

(0.1)

(80.5)

–

(57.1)

(10.1)

(150.7)

–

 (150.7) 

10.0

–

9.2

 19.2 

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021 
 
Notes to the Financial Statements

1.  Authorisation of Financial Statements and Accounting Policies
Authorisation of Financial Statements 
The financial statements of Fuller, Smith & Turner P.L.C. and its subsidiaries (the “Group”) for the 52 weeks ended 27 March 2021 were authorised 
for issue by the Board of Directors on 8 July 2021 and the Balance Sheet was signed on the Board’s behalf by M J Turner. Fuller, Smith & Turner 
P.L.C. is a public limited company incorporated and domiciled in England and Wales. The Company’s ordinary ‘A’ shares are traded on the London 
Stock Exchange.

Significant Accounting Policies
Basis of preparation
The Group’s and Company’s financial statements have been prepared in accordance with international accounting standards in conformity with the 
requirements of the Companies Act 2006, and in accordance with International Financial Reporting Standards adopted pursuant to Regulation 
(EC) No 1606/2002 as it applies to the European Union, and applied to the financial statements of the Group and the Company for the 52 weeks 
ended 27 March 2021. The principal accounting policies adopted by the Group and by the Company are set out in the accounting policies below.

The Group and Company financial statements are presented in Sterling and all values are shown in millions of pounds (£m) rounded to the nearest 
hundred thousand, except where otherwise indicated.

As permitted by Section 408 of the Companies Act 2006 a separate Income Statement for the Parent Company has not been prepared.

Going concern
The Group’s business activities, together with the factors likely to affect its future development, performance and position are set out in the Strategic 
Report on pages 4 to 38 and include the section entitled “Principal risks and uncertainties” on pages 28 to 30. In the Financial Review section on pages 
22 to 26 it describes the financial position of the Group, its cash flows and liquidity position. In addition, note 28 to the financial statements includes the 
Group’s objectives, policies and processes for managing its capital, its financial risk management objectives, details of its financial instruments and hedging 
activities, borrowing facilities, and its exposure to credit risk and liquidity risk.

The Directors have prepared the 2021 financial statements on a going concern basis after assessing the continued impact of the coronavirus pandemic 
including further lockdowns and restrictions as well as the Group’s financing arrangement and other principal risks and uncertainties. 

At 27 March 2021, the Group had a strong Balance Sheet with 91% of the estate being freehold properties and available headroom on facilities 
of £84.0 million and £17.1 million of cash and resulting net debt of £218.1 million excluding leases.

The Group had existing facilities of £292 million; £192 million was due to expire in August 2021 with the rest being the £100 million CCFF, which expired 
in May 2021. Post year end, the Group agreed an Amend and Extend Refinancing of its existing debt facilities with its relationship banks, extending the 
maturity of the £192 million facilities to 19 February 2023 and amending the financial covenants to a minimum liquidity level of £10 million to be tested 
monthly until 31 March 2022. In June 2022 the Company will revert to a covenant suite of net debt to EBITDA (leverage) and EBITDA to net  
finance charges. 

After year end, the Group proposed placing new ‘A’ shares up to appropriately 20% of existing issued ‘A’ ordinary share capital. The refinancing of the 
facilities was conditional on the successful equity raise. On 20 April 2021 the equity raise was approved by the shareholders at the Extraordinary General 
Meeting (“EGM”) and the net proceeds of £52 million were received the same day. The proceeds of the equity raise, along with the Group’s existing 
facilities, were used to repay the CCFF on 12 May 2021. 

As well as extending the bank facilities and raising funds through an equity raise, the Group has implemented a number of mitigating actions to reduce 
cash outflows and maintain liquidity, as follows: 

 – A final dividend was not declared for FY20, nor has one been declared for FY21 
 – Participated in government initiatives to protect the viability of the business, including the CJRS, Eat Out to Help Out scheme and Business 

Rates Relief and grants, and was confirmed as an eligible issuer under the CCFF

 – Rightsized staff across the entire pub estate and streamlined the support function to reduce the cost base 
 – Board and Executive Team members took a temporary voluntary salary reduction. 

The Group has modelled two financial scenarios covering the period to 27 December 2022 (the “going concern assessment period”) that reflect the 
potential continued impact of the coronavirus pandemic: 

The Group’s “base case” assumes that even though the estate was fully open from May 2021, sales in FY22 will still be impacted by reduction in 
international travel, slow return to offices and continued impact on consumer confidence. This will be marginally offset by increase in weddings, staycations 
and small increase in suburban areas as people stay at home to work. Under this scenario there would be significant headroom and all covenants would be 
compiled with for the duration of the going concern period. 

96

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021A “downside case” assumes there will be three months of full lockdown in FY22, being December 2021 through to February 2022, and a further three 
months with severe restrictions akin to those experienced in October 2020. In FY23, there will be one further month of severe restrictions in place and 
then from May 2022 trading will resume in line with the base case. 

Under the “downside case” without additional mitigating action, the covenants on reinstatement in June 2022 through to December 2022 would be 
breached. The Directors consider the significant reduction in sales modelled under this scenario, which largely reflects a repeat of FY21 in the second half 
of the year, to be unlikely given the continued successful roll out of the vaccine. However, with the continued threat of variants and the unknown impact 
that these could have, this downside scenario whilst severe is plausible. 

Although the model shows there would be adequate liquidity headroom even under this scenario, the Directors would need to seek waivers for debt and 
interest coverage covenants that will be reinstated from June 2022 under the terms of the loan extensions. The Directors are confident that in this case 
it would be possible to agree waivers for these covenants with its lending banks (as has been the case in prior lockdown scenarios). In addition, the Group 
could also implement further mitigating actions before this point in time comprising deferring capital expenditure, further disposals of parts of the Group’s 
valuable freehold property estate and cost reductions such as redundancies. It is possible that the extent of these mitigating actions would negate the need 
to get waivers in place. 

After due consideration of the matters set out above, the Directors are satisfied that there is a reasonable expectation that the Group and Company 
have adequate resources to continue in operational existence for at least the going concern assessment period to 27 December 2022. However, as the 
downside scenario shows that the covenants would be breached when reinstated from June 2022 through to December 2022, within the going concern 
period, and not all the mitigating actions required to prevent this are within management’s control, there is a material uncertainty that may cast doubt on 
the Group’s and Company’s ability to continue as a going concern. The financial statements do not reflect any adjustments that would be required to be 
made, if they were prepared on a basis other than the going concern basis.

Significant accounting judgements, estimates and assumptions
The areas of estimation and assumption which are considered to be significant in the preparation of the financial statements are as follows:

The Group determines whether goodwill is impaired on an annual basis and this requires an estimation of the value in use of the cash-generating units 
(“CGUs”) to which the goodwill is allocated. This involves estimation of future cash flows and choosing a suitable discount rate. Full details are 
supplied in note 13, together with an analysis of those key assumptions.

The Group reviews for impairment of all property, plant and equipment and right-of-use assets at CGU level where there is any indication 
of impairment. This requires an estimation of the value in use and involves estimation of future cash flows and choosing a suitable discount rate. 
See note 13, which describes the assumptions used together with an analysis of the key assumptions.

Measurement of defined benefit pension obligations requires estimation of future changes in inflation, as well as mortality rates, the expected return 
on assets and the selection of a suitable discount rate. These have been determined on advice from the Group’s qualified actuary. The estimates used 
and the key assumptions are provided in note 25. 

The calculation of lease liabilities requires the Group to determine an incremental borrowing rate ("IBR") to discount future minimum lease 
payments. The IBR is the rate of interest that the Group would have to pay to borrow over a similar term, and with a similar security, the funds 
necessary to obtain an asset of a similar value to the right-of-use asset in a similar economic environment. The IBR therefore reflects what the 
Group “would have to pay”, which requires estimation when no observable rates are available or when they need to be adjusted to reflect the terms 
and conditions of the lease. A sensitivity analysis has been conducted on the lease liabilities which shows that increasing the discount rate by 1% will 
decrease the lease liability by £5.9 million and decrease the right-of-use asset by £6.0 million. See note 17 for further details on leases. 

Estimation is required to determine the expenditure that will result from a present legal obligation arising from a past event. In the current year, the 
Group have estimated the expected expenditure for a legal claim. The Directors believe the recognised provision in relation to this specific matter 
reflects the best estimate of the most likely current outcome at the reporting date, based on a probability weighting with a material range of 
potential outcomes. The claim has still not been resolved at the date of signing and any further details have not been disclosed for serious 
prejudicial reasons. 

The areas of judgement which are considered to be significant in the preparation of the financial statements are as follows:

In concluding that there was a material uncertainty over going concern the Directors had to consider a number of possible scenarios due to the 
uncertainty of how the pandemic will continue to impact the business. They also needed to use their judgement to assess the most likely scenario 
and the impact this would have on the covenants and the facilities to assess what the material uncertainty was. Refer to going concern on page 96 
for details of the scenarios judged most likely. 

Judgement is used to determine those items, that should be separately disclosed to allow a better understanding of the underlying trading 
performance of the Group. The judgement includes assessment of whether an item is of a nature that is not consistent with normal trading 
activities or of sufficient size or infrequency. See note 5 for further details. 

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Judgement was required in assessing whether a rent concession given by the Group to its lessees constituted a lease modification or was covered by 
the original contract. The contract needed to be assessed in light of the circumstances that gave rise to the concession. It was determined that given 
the Tenants could not legally use the premises the concession was permitted within the contract. It was therefore not treated as a modification and 
spread over the lease term but instead recognised in the financial year.

The Group has exercised significant accounting estimation and judgement in the recognition of deferred tax liabilities in respect of property, plant 
and equipment. Significant accounting estimates and judgements include those used to determine the amount of net book value of property, plant 
and equipment to which the initial recognition exemption applies, the calculation of the tax base on sale (which is subject to certain restrictions under 
tax law) and the offsetting of inherent losses against inherent gains where tax losses are expected to be utilised against future profits and gains. 

Basis of consolidation
The Group financial statements consolidate the financial statements of Fuller, Smith & Turner P.L.C. and the entities it controls (its subsidiaries) 
drawn up for the 52 weeks ended 27 March 2021 (2020: 52 weeks ended 28 March 2020). Subsidiaries are consolidated from the date of 
their acquisition, being the date on which the Group obtains control, and continue to be consolidated until the date that such control ceases. 
Control comprises the power to direct the relevant activities of the subsidiary which significantly affect the return of the subsidiary, so as to obtain 
benefit from its activities, and is achieved through direct or indirect ownership of voting rights; currently exercisable or convertible potential voting 
rights; or by way of contractual agreement. All intercompany balances and transactions, including unrealised profits arising from them, are eliminated.

Adoption of new standards and interpretations
The Group applied for the first time certain standards and amendments, which are effective for annual periods beginning on or after 29 March 
2020. The Group has not early adopted any other standard, interpretation or amendment that has been issued but is not yet effective.

 – Amendments to IFRS 7, IFRS 9 and IAS 39 Interest Rate Benchmark Reform
 – Amendments to IAS 1 and IAS 8 Definition of Material
 – Amendments to IFRS 3 – Definition of a Business
 – Conceptual Framework for Financial Reporting
 – Covid-19 Related Rent Concessions – Amendment to IFRS 16 – The amendment applies to annual reporting periods beginning on or after 

1 June 2020. Earlier application is permitted. The Group has elected to not take the practical expedient and instead has treated rent concessions 
received as lease modifications. 

The Directors do not believe the adoption of new standards has had any significant impact on the amounts reported in the financial statements.

Business combinations and goodwill
Business combinations are accounted for under IFRS 3 Business Combinations using the purchase method. Any excess of the consideration 
of the business combination over the Group’s interest in the net fair value of the identifiable assets, liabilities and contingent liabilities is recognised 
in the Balance Sheet as goodwill and is not amortised. To the extent that the net fair value of the acquired entity’s identifiable assets, liabilities and 
contingent liabilities is greater than the cost of the investment, a gain is recognised immediately in the Income Statement. 

Any contingent consideration to be transferred by the acquirer will be recognised at fair value at the acquisition date. Contingent consideration 
classified as equity is not remeasured and its subsequent settlement is accounted for within equity. Contingent consideration classified as an asset 
or liability that is a financial instrument and within the scope of IFRS 9 Financial Instruments is measured at fair value with the changes in fair value 
recognised in the statement of profit or loss in accordance with IFRS 9. Other contingent consideration that is not within the scope of IFRS 9 
is measured at fair value at each reporting date with changes in fair value recognised in profit or loss.

After initial recognition, goodwill is stated at cost less any accumulated impairment losses, with the carrying value being reviewed for impairment, 
at least annually and whenever events or changes in circumstances indicate that the carrying value may be impaired. Any impairment of goodwill 
made cannot be reversed if circumstances subsequently change. 

For the purpose of impairment testing, goodwill is allocated to the related CGUs (or group of CGUs) monitored by management. Where the 
recoverable amount of the CGU is less than its carrying amount, including goodwill, an impairment loss is recognised in the Income Statement.

The carrying amount of goodwill allocated to a CGU is taken into account when determining the gain or loss on disposal of the CGU, or of an 
operation within it.

Property, plant and equipment
Property, plant and equipment is stated at cost or deemed cost less accumulated depreciation and any impairment in value. Depreciation is 
calculated on a straight-line basis to write down the cost to the estimated residual value over the expected useful life of the asset as follows:

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FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Freehold buildings – Hotel accommodation and offices

Freehold buildings – Licensed retail property and unlicensed property

Leasehold improvements

Roofs

Up to 50 years

50 to 100 years

The term of the lease

From 10 to 50 years

Plant, machinery and vehicles, containers, fixtures and fittings

From three years up to 25 years

As required under IAS 16 Property, Plant and Equipment, expected useful lives and residual values are reviewed every year. Land is not depreciated. An item 
of property, plant and equipment and any significant part initially recognised is derecognised upon disposal (i.e., at the date the recipient obtains control) or 
when no future economic benefits are expected from its use or disposal. Any gain or loss arising on derecognition of the asset (calculated as the difference 
between the net disposal proceeds and the carrying amount of the asset) is included in the Income Statement when the asset is derecognised.

Government grants
Government grants are not recognised until there is reasonable assurance that the Group will comply with the conditions attached to them and that 
the grants will be received. Government grants are recognised in profit or loss on a systematic basis over the periods in which the Group recognises 
as expenses the related costs for which the grants are intended to compensate. When the grant relates to an asset, it is recognised as income in equal 
amounts over the expected useful life of the related asset. 

Coronavirus Job Retention Scheme (“CJRS”) 
Under this scheme, HMRC will reimburse up to 80% of the wages of certain employees who have been asked to stop working, but who are being 
kept on the payroll (“furloughed”). The scheme is designed to compensate for staff costs, so amounts received are recognised in the Income 
Statement over the same period as the costs to which they relate. In the Income Statement payroll costs are shown net of grant income. 

Eat Out to Help Out
From 3 to 31 August 2020, HMRC offered a 50% discount of food and non-alcoholic drinks, capped to £10 per person, when dining out between 
Monday and Wednesday. Revenue includes amounts reimbursed from HMRC in respect of the scheme.

Business rates
Businesses in the retail, hospitality and leisure sectors in England do not have to pay business rates for the 2020 to 2021 tax year. No business rate 
charge has therefore been recognised in the Income Statement for the period ended 27 March 2021. Income relating to the business rate grants has 
been recognised in operating expenses in the Income Statement.

Covid Corporate Financing Facility (“CCFF”)
Commercial Paper issued to the Bank of England at a favourable yield is deemed to constitute a government grant. The debt has been recognised 
within current borrowings on the Balance Sheet at fair value, with the grant element, reflecting the favourable yield, recognised as deferred income 
within trade and other payables. On amortisation, the grant element has been recognised within finance costs, consistent with where the cost is 
recognised, as the Group’s policy is to present the income as a deduction from the related expense.

Hive-up transaction
When a subsidiary transfers its business to its parent immediately after acquisition (hive-up transaction) the assets are transferred at market value 
and the investment is reduced to reflect the net effect of a return of capital in the form of the underlying net assets with any difference taken to the 
merger reserve.

Investment property
The Group owns properties that are not used for the sale of goods or services but are held for capital appreciation or rental purposes. 
These properties are classified as investment properties and their carrying values are based on cost less impairment. Depreciation is calculated on 
a straight-line basis to write down the cost to the estimated residual value over the expected useful life of the asset, which for investment properties 
is between 50 to 100 years.

Intangible assets
Intangible assets acquired separately are measured on initial recognition at cost. The cost of intangible assets acquired in a business combination 
is their fair value at the date of acquisition. Following initial recognition, intangible assets are carried at cost less any accumulated amortisation and 
accumulated impairment losses. Internally generated intangibles, excluding capitalised development costs, are not capitalised and the related 
expenditure is reflected in profit or loss in the period in which the expenditure is incurred. The useful lives of intangible assets are assessed as either 
finite or indefinite. 

Intangible assets with finite lives are amortised over the useful economic life and assessed for impairment whenever there is an indication that the 
intangible asset may be impaired. The amortisation period and the amortisation method for an intangible asset with a finite useful life are reviewed 
at least at the end of each reporting period.

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Intangible assets with indefinite useful lives are not amortised, but are tested for impairment annually, either individually or at the CGU level. 
The assessment of indefinite life is reviewed annually to determine whether the indefinite life continues to be supportable. If not, the change 
in useful life from indefinite to finite is made on a prospective basis.

An intangible asset is derecognised upon disposal (i.e., at the date the recipient obtains control) or when no future economic benefits are expected 
from its use or disposal. Any gain or loss arising upon derecognition of the asset (calculated as the difference between the net disposal proceeds 
and the carrying amount of the asset) is included in the statement of profit or loss.

Research and development costs
Research costs are expensed as incurred. Development expenditures on an individual project are recognised as an intangible asset when the Group 
can demonstrate:

 – The technical feasibility of completing the intangible asset so that the asset will be available for use or sale
 – Its intention to complete and its ability and intention to use or sell the asset
 – How the asset will generate future economic benefits
 – The availability of resources to complete the asset
 – The ability to measure reliably the expenditure during development.

Following initial recognition of the development expenditure as an asset, the asset is carried at cost less any accumulated amortisation and 
accumulated impairment losses. Amortisation of the asset begins when development is complete and the asset is available for use and will be 
amortised over the period of expected future benefit. Amortisation is recorded in operating costs. During the period of development, the asset 
is tested for impairment annually. 

Impairment
Carrying values are reviewed for impairment if events indicate that the carrying value of the asset may not be recoverable. If such an indicator 
exists and where the carrying values exceed the estimated recoverable amount, the assets or CGUs are written down to their recoverable amounts. 
An asset’s recoverable amount is the greater of the fair value less costs to sell, and the value in use. In assessing value in use, the estimated future 
cash flows are discounted to present value using a pre-tax discount rate that reflects the current market assessments of the time value of money and 
risks specific to the asset. In determining fair value less costs of disposal, recent market transactions are taken into account. If no such transactions 
can be identified, an appropriate valuation model is used. For an asset that does not generate largely independent cash inflows, the recoverable 
amount is determined for the smallest CGUs to which the asset belongs. 

The Group bases its impairment calculation on most recent management approved budgets and forecast calculations, which are prepared separately 
for each of the Group’s CGUs to which the individual assets are allocated. These budgets and forecast calculations generally cover a period of two 
years. A long-term growth rate is calculated and applied to project future cash flows after the second year.

For assets excluding goodwill, an assessment is made at each reporting date to determine whether there is an indication that previously recognised 
impairment losses no longer exist or have decreased. If such indication exists, the Group estimates the asset’s or CGU’s recoverable amount. A previously 
recognised impairment loss is reversed only if there has been a change in the assumptions used to determine the asset’s recoverable amount since the last 
impairment loss was recognised. The reversal is limited so that the carrying amount of the asset does not exceed its recoverable amount, nor exceed the 
carrying amount that would have been determined, net of depreciation, had no impairment loss been recognised for the asset in prior years.

Impairment losses, and any reversal of such losses, are recognised in the Income Statement.

Leases
The Group assesses at contract inception whether a contract is, or contains, a lease. That is, if the contract conveys the right to control the use 
of an identified asset for a period of time in exchange for consideration.

Group as a lessee
The Group applies a single recognition and measurement approach for all leases, except for short-term leases and leases of low-value assets. 
The Group recognises lease liabilities to make lease payments and right-of-use assets representing the right to use the underlying assets.

a)  Right-of-use assets
The Group recognises right-of-use assets at the commencement date of the lease (i.e., the date the underlying asset is available for use). Right-of-
use assets are measured at cost, less any accumulated depreciation and impairment losses, and adjusted for any remeasurement of lease liabilities. 
The cost of right-of-use assets includes the amount of lease liabilities recognised, initial direct costs incurred, and lease payments made at or before 
the commencement date less any lease incentives received. Right-of-use assets are depreciated on a straight-line basis over the lease term.

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FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021b)  Lease liabilities
At the commencement date of the lease, the Group recognises lease liabilities measured at the present value of lease payments to be made over the 
lease term. The lease payments include fixed payments less any lease incentives receivable, variable lease payments that depend on an index or a rate, 
and amounts expected to be paid under residual value guarantees. Variable lease payments that do not depend on an index or a rate are recognised 
as expenses in the period in which the event or condition that triggers the payment occurs. The lease payment also includes the exercise price of 
a purchase option reasonably certain to be exercised by the Group and payment of penalties for terminating a lease, if the lease term reflects the 
Group exercising the option to terminate. Extensions to leases are recognised when it is reasonably certain the option is going to be exercised.

In calculating the present value of lease payments, the Group uses its incremental borrowing rate at the lease commencement date because the interest rate 
implicit in the lease is not readily determinable. The carrying amount of lease liabilities is remeasured if there is a modification, a change in the lease term 
or a change in the lease payments (e.g., changes to future payments resulting from a change in an index or rate used to determine such lease payments).

The Group’s lease liabilities are included in Cash, Borrowings and Net Debt (see note 24).

c)  Short-term leases and leases of low-value assets
The Group applies the short-term lease recognition exemption to its short-term leases of equipment (i.e., those leases that have a lease term 
of 12 months or less from the commencement date and do not contain a purchase option). It also applies the lease of low-value assets recognition 
exemption to leases of office equipment that are considered to be low value. Lease payments on short-term leases and leases of low-value assets 
are recognised as expense on a straight-line basis over the lease term.

Group as a lessor
Leases in which the Group does not transfer substantially all the risks and rewards incidental to ownership of an asset are classified as operating 
leases. Rental income arising is accounted for on a straight-line basis over the lease terms and is included in revenue in the Income Statement 
due to its operating nature.

Assets held for sale and discontinued operations
Assets are classified as held for sale when the carrying amount will be recovered principally through a sale transaction rather than continuing use. 
The criteria for held for sale classification are regarded as met only when the sale is highly probable and the asset or disposal group is available for 
immediate sale in its present condition. Actions required to complete the sale should indicate that it is unlikely that significant changes to the sale 
will be made or that the decision to sell will be withdrawn. Management must be committed to the plan to sell the asset and the sale expected to 
be completed within one year from the date of the classification.

Assets held for sale are valued at the lower of the carrying amount and fair value less costs to sell. No depreciation is charged whilst assets are 
classified as held for sale.

In accordance with IFRS 5 Non-current Assets Held for Sale and Discontinued Operations, results for the discontinued operations are presented 
separately in the Group’s Income Statement (for which the comparatives and related notes have been restated). Additional disclosures are provided 
in note 21. All other notes to the financial statements include amounts for continuing operations, unless indicated otherwise.

Inventories
Inventories are stated at the lower of cost and net realisable value. Cost is calculated using the “first in first out” method. Net realisable value is 
the estimated selling price in the ordinary course of business less estimated costs of completion and the costs to be incurred in marketing, selling 
and distribution.

Financial instruments
Initial recognition and derecognition 
A financial instrument is any contract that gives rise to a financial asset of one entity and a financial liability or equity instrument of another entity.

Financial assets and financial liabilities are recognised when the Group becomes a party to the contractual provisions of the financial instrument. 
Financial assets are derecognised when the contractual rights to the cash flows from the financial asset expire, or when the financial asset and 
substantially all the risks and rewards are transferred. A financial liability is derecognised when it is extinguished, discharged, cancelled or expires. 

Financial assets
Recognition and measurement
Financial assets are classified, at initial recognition, as subsequently measured at amortised cost, fair value through other comprehensive 
income (“OCI”), and fair value through profit or loss. The classification of financial assets at initial recognition depends on the financial asset’s 
contractual cash flow characteristics and the Group’s business model for managing them. With the exception of trade receivables that do not 
contain a significant financing component or for which the Group has applied the practical expedient, the Group initially measures a financial asset 
at its fair value plus, in the case of a financial asset not at fair value through profit or loss, transaction costs. Trade receivables that do not contain 
a significant financing component are measured at the transaction price in accordance with IFRS 15. 

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There are three measurement categories into which the Group classifies its debt instruments:

 – Amortised cost: Assets that are held for collection of contractual cash flows, where those cash flows represent solely payments of principal and 

interest, are measured at amortised cost. Interest income from these financial assets is included in finance income using the effective interest rate 
method. Any gain or loss arising on derecognition is recognised directly in profit or loss and presented in other gains/(losses) together with foreign 
exchange gains and losses. Impairment losses are presented as separate line item in the statement of profit or loss. The Group’s cash and cash 
equivalents, trade and other receivables fall into this category. 

 – Fair value through OCI (“FVOCI”): Assets that are held for collection of contractual cash flows and for selling the financial assets, where the 
assets’ cash flows represent solely payments of principal and interest, are measured at FVOCI. Movements in the carrying amount are taken 
through OCI and will be recycled upon derecognition of the asset.

 – Fair value through profit or loss (“FVPL”): Assets that do not meet the criteria for amortised cost or Fair value through OCI are measured at 

FVPL. A gain or loss on a debt investment that is subsequently measured at FVPL is recognised in profit or loss and presented net within other 
gains/(losses) in the period in which it arises.

Impairment 
IFRS 9’s impairment requirements use more forward-looking information to recognise expected credit losses – the expected credit loss (“ECL”) 
model. Recognition of credit losses is no longer dependent on the Group first identifying a credit loss event. Instead the Group considers a broader 
range of information when assessing credit risk and measuring expected credit losses, including past events, current conditions, reasonable and 
supportable forecasts that affect the future cash flows of the instrument. 

When assessing impairment for trade receivables, the Group has applied the simplified approach to expected credit losses as per IFRS 9 Financial 
Instruments. The model focuses on an appraisal of the risk that a receivable will default rather than whether a loss has been incurred. This involves an 
unbiased assessment of a range of possible outcomes and their probabilities of occurrence, and is supported by past experience of collecting payments 
as well as changes in economic conditions that correlate with default on receivables. Expected credit losses are initially determined based on the 
Group’s historical credit loss experience, any forward-looking factors specific to a particular trade receivable and the current economic environment.

The timing of initial recognition for impairment losses is the same period that the asset is recognised. Movements in expected credit losses are 
recognised in the Income Statement within operating costs. At the point a trade receivable is written off the ledger as uncollectable, the cost 
is charged against the allowance account and any subsequent recoveries of amounts previously written off are credited to the Income Statement.

In the Parent Company, amounts due from subsidiary undertakings are recognised at their original amount less allowance for impairment based 
on the ECL model. In determining the model the Company considers the net assets and the resources available to that subsidiary.

Financial liabilities
Recognition and measurement
Financial liabilities are classified, at initial recognition, as financial liabilities at fair value through profit or loss, loans and borrowings, payables, 
or as derivatives designated as hedging instruments in an effective hedge, as appropriate.

All financial liabilities are recognised initially at fair value and, in the case of loans and borrowings and payables, net of directly attributable 
transaction costs.

The Group’s financial liabilities include trade and other payables, loans and borrowings including bank overdrafts, derivative financial instruments 
and lease liabilities.

For purposes of subsequent measurement, financial liabilities are classified in two categories:

 – Financial liabilities at fair value through profit or loss which are measured subsequently at fair value with gains or losses recognised in the 

Income Statement 

 – Financial liabilities at amortised cost (loans and borrowings) which are measured using the effective interest method.

Bank loans, overdrafts and debentures
Interest bearing bank loans, overdrafts and debentures are initially recorded at the fair value of proceeds received, net of direct issue costs, 
and thereafter at amortised cost. Finance charges, including premiums payable on settlement or redemption and direct issue costs, are accounted 
for on an effective interest rate basis in the Income Statement. Finance charges are added to the carrying amount of the instrument to the extent 
that they are not settled in the period in which they arise.

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FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Offsetting of financial instruments
Financial assets and financial liabilities are offset and the net amount is reported in the consolidated statement of financial position if there is 
a currently enforceable legal right to offset the recognised amounts and there is an intention to settle on a net basis, to realise the assets and settle 
the liabilities simultaneously.

Derivative financial instruments and hedge accounting
Recognition and measurement
The Group uses interest rate swaps to hedge its interest rate risks. Such derivative financial instruments are initially recognised at fair value on the date 
on which a derivative contract is entered into and are subsequently remeasured at fair value. Derivatives are carried as financial assets when the fair value 
is positive and as financial liabilities when the fair value is negative.

For the purpose of hedge accounting, hedges are classified as:

 – Fair value hedges when hedging the exposure to changes in the fair value of a recognised asset or liability or an unrecognised firm commitment
 – Cash flow hedges when hedging the exposure to variability in cash flows that is either attributable to a particular risk associated with a recognised 

asset or liability or a highly probable forecast transaction or the foreign currency risk in an unrecognised firm commitment

 – Hedges of a net investment in a foreign operation.

At the inception of a hedge relationship, the Group formally designates and documents the hedge relationship to which it wishes to apply hedge 
accounting and the risk management objective and strategy for undertaking the hedge.

The documentation includes identification of the hedging instrument, the hedged item, the nature of the risk being hedged and how the Group will 
assess whether the hedging relationship meets the hedge effectiveness requirements (including the analysis of sources of hedge ineffectiveness and 
how the hedge ratio is determined). A hedging relationship qualifies for hedge accounting if it meets all of the following effectiveness requirements:

 – There is “an economic relationship” between the hedged item and the hedging instrument
 – The effect of credit risk does not “dominate the value changes” that result from that economic relationship
 – The hedge ratio of the hedging relationship is the same as that resulting from the quantity of the hedged item that the Group actually hedges 

and the quantity of the hedging instrument that the Group actually uses to hedge that quantity of hedged item.

Hedges that meet all the qualifying criteria for hedge accounting are accounted for, as described below.

The Group has interest rate swaps which are classified as cash flow hedges. The effective portion of changes in the fair value of derivatives that 
are designated and qualify as cash flow hedges is recognised in the cash flow hedge reserve within equity. The gain or loss relating to the ineffective 
portion is recognised immediately in profit or loss, within other gains/(losses). When a hedging instrument expires, or is sold or terminated, or when 
a hedge no longer meets the criteria for hedge accounting, any cumulative deferred gain or loss and deferred costs of hedging that were reported 
in equity are immediately reclassified to profit or loss. If the hedging relationship ceases to meet the effectiveness conditions, hedging accounting 
is discontinued and the related gain or loss is held in the equity reserve until the forecast transaction occurs.

Classification of shares as debt or equity
When shares are issued, any component that creates a financial liability of the Company or Group is presented as a liability in the Balance Sheet; 
measured initially at fair value net of transaction costs and thereafter at amortised cost until extinguished on conversion or redemption.

The corresponding dividends relating to the liability component are charged as interest expense in the Income Statement. The initial fair value of the 
liability component is determined using a market rate for an equivalent liability without a conversion feature.

The remainder of the proceeds on issue is allocated to the equity component and included in shareholders’ equity, net of transaction costs. 
The carrying amount of the equity component is not remeasured in subsequent years.

The Group’s ordinary shares are classified as equity instruments. For the purposes of the disclosures given in note 29, the Group considers its 
capital to comprise its ordinary share capital, share premium, capital redemption reserve, hedging reserve and accumulated retained earnings plus 
its preference shares which are classified as a financial liability in the Balance Sheet. There have been no changes to what the Group considers to 
be capital since the prior year.

Preference shares
The Group’s preference shares are reported under non-current liabilities. The corresponding dividends on preference shares are charged as interest 
in the Income Statement. Preference share dividends are at fixed rates.

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Revenue
Revenue is recognised under IFRS 15 upon application of the following steps:

 – Identify the contract with a customer
 – Identify the performance obligations in the contract
 – Determine the transaction price
 – Allocate the transaction price to each performance obligation
 – Recognise revenue when a performance obligation is satisfied by transferring a promised good or service to a customer.

Managed Pubs and Hotels revenue primarily consists of food, drink and accommodation sales. Food and drink revenue is recognised when control 
of the goods/services has transferred, being at the point the customer purchases the food or drink. The Group also takes bookings for events and 
accommodation which require a deposit to secure the booking. A contract liability for the deposit is recognised at the time of the sale. The contract 
liability is released and revenue is recognised on a straight-line basis over the duration of the room occupation or event. A contract liability is 
recognised until the event is complete or the guest has occupied the room. 

The Group also earns revenue through selling drink to the Tenanted Inns division which is supplied to Fuller’s by Asahi under the Long-Term Service 
Agreement (“LTSA”). Revenue is recognised as though the Group is the principal as it has primary responsibility over the product and also bears the 
inventory risk.

Following the sale of the Fuller’s Beer Business to Asahi Europe Ltd, the Group entered into a TSA to provide certain services to facilitate the 
successful separation of the two companies. The revenue is recognised over the period the services are provided.

Revenue is recognised under IFRS 16 where the Group receives rental income from Tenanted and unlicensed properties. This is recognised on a straight-
line basis over the lease term. Some rental income includes turnover rent which is based on the percentage of the income generated by that pub. 
This is recognised when the revenue is earned. Revenue is recognised for machine income when net takings are earned.

Borrowing costs
Borrowing costs directly attributable to the acquisition or construction of an asset that takes a substantial period of time to get ready for use are 
capitalised as part of the cost of the asset being created. This is applied to development projects where the development is expected to last in excess 
of six months at the commencement of the project. All other borrowing costs are expensed in the period in which they occur. Borrowing costs 
consist of interest and other costs that an entity incurs in connection with the borrowing of funds.

Separately disclosed items
The Group presents as separately disclosed items on the face of the Income Statement those material items of income and expense which, because 
of the nature or expected infrequency of the events giving rise to them, merit separate presentation to allow shareholders to understand better the 
elements of financial performance in the year, so as to facilitate comparison with prior periods and to better assess trends in financial performance. 
Separately disclosed items are a key element used to demonstrate the underlying performance of the Group and reported as an alternative 
performance measure within the management commentary for the reporting period.

Share-based payments
The Group has an employee Share Incentive Plan that awards shares to employees based on the reported profits of the Group for the year, and 
a Long-Term Incentive Plan that awards shares to Directors and Senior Executives subject to specific performance criteria. The Group also issues equity-
settled share-based payments to certain employees under approved and unapproved share option schemes and a Savings Related Share Option Scheme.

The cost of equity-settled transactions with employees is measured by reference to the fair value of the equity instruments at the date at which they 
are granted and is recognised as an expense over the vesting period, which ends on the date on which the relevant employees become fully entitled 
to the award. Fair value is determined using an appropriate pricing model. In valuing equity-settled transactions, no account is taken of any vesting 
conditions. The Group has no equity-settled transactions that are linked to the price of the shares of the Company (market conditions).

No expense is recognised for awards that do not ultimately vest. At each Balance Sheet date before vesting, the cumulative expense is calculated, 
representing the extent to which the vesting period has expired and management’s best estimate of the achievement or otherwise of non-market 
conditions and of the number of equity instruments that will ultimately vest. The movement in cumulative expense since the previous Balance Sheet 
date is recognised in the Income Statement, with a corresponding entry in equity.

Where the terms of an equity-settled award are modified or a new award is designated as replacing a cancelled or settled award, the cost based on 
the original award terms continues to be recognised over the original vesting period. In addition, an expense is recognised over the remainder of the 
new vesting period for the incremental fair value of any modification, based on the difference between the fair value of the original award and the fair 
value of the modified award, both as measured on the date of the modification. No reduction is recognised if this difference is negative.

104

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Where an equity-settled award is cancelled (including when a non-vesting condition within the control of the entity or employee is not met), 
it is treated as if it had vested on the date of cancellation, and any cost not yet recognised in the Income Statement for the award is expensed 
immediately. Any compensation paid up to the fair value of the award at the cancellation or settlement date is deducted from equity, with any 
excess over fair value being treated as an expense in the Income Statement.

Own shares
Shares to be awarded under employee incentive plans and those that have been awarded but have yet to vest unconditionally are held at cost by 
an employee share ownership trust (“ESOT”) and shown as a deduction from equity in the Balance Sheet. ESOT is an independently managed trust 
and not controlled by the Group.

In addition to the purchase of shares by the various ESOTs for specific awards, the Group also from time to time acquires own shares to be held 
as treasury shares. These shares are occasionally but not exclusively used to satisfy awards under various share option schemes. Treasury shares are 
held at cost and shown as a deduction from total equity in the Balance Sheet.

Consideration received for the sale of such shares is also recognised in equity, with any difference between the proceeds from sale and the original 
cost being taken to reserves. No gain or loss is recognised in the profit or loss on the purchase, sale, issue or cancellation of treasury shares.

Taxation
Income tax expense represents the sum of the tax currently payable and deferred tax.

Current tax
The current tax payable is based on taxable profit for the year using UK tax rates enacted or substantively enacted at the Balance Sheet date and 
any adjustment to tax payable in respect of previous years. Taxable profit differs from net profit as reported in the Income Statement because it 
excludes items of income or expense that are taxable or deductible in other years or are never taxable or deductible.

Deferred tax
Deferred tax is recognised on temporary differences at the Balance Sheet date between the tax bases of assets and liabilities and their carrying 
amounts for financial reporting purposes.

Deferred tax liabilities are recognised for all taxable temporary differences. Deferred tax assets are recognised for all deductible temporary differences, 
carry-forward of unused tax assets and unused tax losses, to the extent that it is probable that taxable profit will be available against which they can be utilised.

Such deferred tax assets and liabilities are not recognised where the asset or liability arises from the initial recognition of goodwill or an asset or 
liability in a transaction that is not a business combination and, at the time of the transaction, affects neither the accounting profit nor taxable 
profit or loss. The carrying amount of deferred tax assets is reviewed at each Balance Sheet date.

Deferred tax is not recognised in respect of taxable temporary differences associated with investments in subsidiaries, where the timing of the 
reversal of the temporary differences can be controlled and it is probable that the temporary differences will not reverse in the foreseeable future.

Deferred tax assets and liabilities are offset where there is a legally enforceable right to offset current tax assets and liabilities and where the deferred 
tax balance relates to the same taxation entities. 

Deferred tax assets and liabilities are measured at the tax rates that are expected to apply in the periods when the asset is realised or the liability 
is settled, based on tax rates and laws enacted or substantively enacted at the Balance Sheet date.

Current and deferred tax for the year
Current and deferred tax are recognised in the Income Statement except when they relate to items that are recognised in the Statement of 
Comprehensive Income or in equity, in which case the current and deferred tax are also recognised in the Statement of Comprehensive Income 
or directly in equity respectively.

Pensions and other post-employment benefits
Defined contribution schemes
Payments to defined contribution retirement benefit schemes are charged to the Income Statement as they fall due. 

Defined benefit schemes
The Group operated a defined benefit pension plan for eligible employees where contributions were made into a separate fund administered by 
Trustees. The Scheme closed to future accrual in January 2015.

The cost of providing benefits under the defined benefit plan is determined using the projected unit credit method calculated by qualified actuaries. 
This attributes entitlement to benefits to the current period (to determine current service cost) and to the current and prior periods (to determine 
the present value of defined benefit obligation) and is based on actuarial advice. Past service costs are recognised in the Income Statement on 
a straight-line basis over the vesting period or immediately if the benefits have vested.

105

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes to the Financial Statements 
Continued

1.  Authorisation of Financial Statements and Accounting Policies continued
When a settlement (eliminating all obligations for benefits already accrued) or a curtailment (reducing future obligations as a result of a material reduction 
in the scheme membership or a reduction in future entitlement) occurs, the obligation and related plan assets are remeasured using current actuarial 
assumptions and the resultant gain or loss is recognised in the Income Statement during the period in which the settlement or curtailment occurs.

The Group determines the net interest charge/(credit) on the net defined benefit liability/(asset) for the period by applying the discount rate used 
to measure the defined benefit obligation at the beginning of the period to the net pension liability/(asset) at the beginning of the period. The net 
interest charge/(credit) is recognised immediately as a separately disclosed finance cost/(income) in the Income Statement. Actuarial gains and 
losses are recognised in full in the Statement of Comprehensive Income in the period in which they occur.

The defined benefit pension asset or liability in the Balance Sheet comprises the total of the present value of the defined benefit obligation 
(using a discount rate based on high quality corporate bonds), less the fair value of plan assets out of which the obligations are to be settled directly. 
Fair value is based on market price information and in the case of quoted securities is the published bid price. The value of a net pension benefit asset 
is restricted to the sum of the present value of any amount the Group expects to recover by way of refunds from the plan or reductions in the 
future contributions.

Foreign currencies
Transactions denominated in foreign currencies are recorded at the rates of exchange ruling at the dates of the transactions. Monetary assets and 
liabilities are translated at the year end exchange rates and the resulting exchange differences are taken to the Income Statement.

Dividends
Dividends recommended by the Board but unpaid at the year end are not recognised in the financial statements until they are paid (in the case 
of the interim dividend) or approved by shareholders at the Annual General Meeting (in the case of the final dividend).

The Company’s investments in subsidiaries
In its separate financial statements, the Parent Company recognises its investment in its subsidiaries on the basis of cost less provision for impairment.

New standards and interpretations issued but not yet applied
The IASB and IFRIC have issued the following standards and interpretations with an effective date for periods starting on or after the date on which 
these financial statements start:

 – Amendments to IAS 1: Classification of liabilities as current and non-current (effective 1 January 2023)
 – Reference to the Conceptual Framework –Amendments to IFRS 3 (effective 1 January 2022)
 – Property, Plant and Equipment: Proceeds before Intended Use – Amendments to IAS 16 (effective 1 January 2022)
 – IFRS 9 Financial Instruments – Fees in the “10 per cent” test for derecognition of financial liabilities (effective 1 January 2022)

Other new standards and interpretations in issue but not yet effective are not applicable to the Company and therefore are not expected to have 
material impact on the Group’s financial position and results.

2.  Segmental Analysis
Operating Segments
For management purposes, the Group’s operating segments are:

 – Managed Pubs and Hotels, which comprises managed pubs, managed hotels, Bel & The Dragon and Cotswold Inns & Hotels.
 – Tenanted Inns, which comprises pubs operated by third parties under tenancy or lease agreements.

The most important measure used to evaluate the performance of the business is adjusted profit, which is the profit before tax, adjusted for separately 
disclosed items. The operating segments are organised and managed separately according to the nature of the products and services provided, with 
each segment representing a strategic operating unit. The Managed Pubs and Hotels operating segments have been aggregated to one reportable 
segment on the basis they have similar economic characteristics. Economic indicators assessed in determining that the aggregated operating 
segments share similar characteristics include expected future financial performance, operating and competitive risks, and return on capital. As such 
the operating segments meet the aggregation criteria in paragraph 12 IFRS 8 Operating Segments (amended). More details of these segments are 
given in the Strategic Report on pages 4 to 38 of this report. 

As segment assets and liabilities are not regularly provided to the Chief Operating Decision Maker (“CODM”), the Group has elected, as provided 
under IFRS 8 Operating Segments (amended), not to disclose a measure of segment assets and liabilities.

106

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 202152 weeks ended 27 March 2021

Revenue
Sale of goods and services
Accommodation income
Total revenue from contracts with customers
Rental income
Revenue
Other income
Segment result
Operating separately disclosed items
Operating loss 
Profit on disposal of properties
Net finance costs
Loss before income tax

Other segment information
Additions to property, plant & equipment 
Depreciation
Impairment of property, right-of-use assets, assets held for sale and goodwill 

52 weeks ended 28 March 2020

Revenue
Sale of goods and services
Accommodation income
Total revenue from contracts with customers
Rental income
Revenue
Other income
Segment result
Operating separately disclosed items
Operating profit 
Profit on disposal of properties
Net finance costs
Profit before income tax

Other segment information
Additions to property, plant & equipment 
Business combinations
Depreciation
Impairment of property, right-of-use assets and goodwill 

Managed 
Pubs and 
Hotels
 £m

Tenanted
 Inns
 £m

Unallocated1
 £m

Total 
continuing 
operations 
£m

56.6
5.9
62.5
1.5
64.0
–
(26.1)

6.9
–
6.9
2.3
9.2
–
1.2

–
–
–
–
–
0.2
(15.4)

12.6
24.7
11.3

Managed 
Pubs and 
Hotels
 £m

261.5
23.3
284.8
1.5
286.3
–
30.6

0.7
1.8
1.6

0.5
0.7
–

Tenanted
 Inns
 £m

Unallocated1
 £m

Total 
continuing 
operations 
£m

21.7
–
21.7
8.0
29.7
–
11.8

–
–
–
–
–
3.7
(15.4)

63.5
5.9
69.4
3.8
73.2
0.2
(40.3)
(14.8)
(55.1)
5.8
(8.5)
(57.8)

13.8
27.2
12.9

283.2
23.3
306.5
9.5
316.0
3.7
27.0
(20.1)
6.9
9.6
(8.1)
8.4

50.8
32.8
26.9
15.1

23.6
32.8
24.8
14.4

3.6
–
2.0
0.7

23.6
–
0.1
–

1  Unallocated expenses represent primarily the salaries and costs of central management. Unallocated revenue represents Transitional Services Agreement (“TSA”) income 

while unallocated capital expenditure relates to the purchase of a new head office.

107

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes to the Financial Statements 
Continued

3.  Revenue
Geographical Information
All of the Group’s business is within the UK and therefore the Group only has one distinct geographical market.

Revenue disclosed in the Income Statement is analysed as follows:
Sale of goods and services1

Accommodation income

Total revenue from contracts with customers

Rental income

Revenue
Transitional Services Agreement revenue2

Other income

Revenue and other income

52 weeks 
ended
 27 March 
2021
 £m

52 weeks 
ended 
28 March
2020
 £m

63.5 

5.9 

69.4 

3.8 

73.2 

0.2 

0.2 

73.4 

283.2 

23.3 

306.5 

9.5 

316.0 

3.7 

3.7 

319.7 

1  Revenue includes £2.0 million received from the Government under the Eat Out to Help Out Scheme.
2  Following the sale of the Fuller’s Beer Business to Asahi Europe Ltd, the Group entered into a TSA to provide certain services to facilitate the successful separation of the 

two companies. This included finance, IT and payroll services. The TSA was completed during the financial year on 27 April 2020.

4.  Operating Costs

Production costs and cost of goods used in retailing 

Staff costs

Repairs and maintenance

Depreciation of property, plant and equipment

Depreciation of right-of-use asset

Rental expense relating to short-term and low-value leases
Variable lease payments1 

Property costs

Utilities

Separately disclosed items (note 5) 

IT, retail and communication costs

Professional fees

Pub operational costs

Training 
Grant income2 

Other operating costs

52 weeks
 ended
 27 March 
2021
 £m

 52 weeks
 ended 
28 March
 2020
£m

19.1 

40.8 

8.6 

18.6 

8.6 

0.2 

0.9 

3.5 

4.8 

14.8 

3.7 

2.5 

3.8 

0.2 

(4.7)

3.1 

128.5 

80.2 

111.0 

13.6 

16.9 

10.0 

1.1 

1.8 

16.2 

8.0 

20.1 

4.4 

3.0 

15.8 

2.0 

– 

8.7 

312.8

1  Variable lease payments are dependent on turnover levels. 
2   Grant income is amounts received from the Government to support businesses throughout the pandemic that were eligible depending on their rateable value.

Details of income and direct expenses relating to rental income from investment properties are shown in note 12.

108

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021a)  Auditors’ Remuneration

Fees payable to Company’s auditors:

– Statutory audit fees of Group financial statements

52 weeks 
ended 
27 March 
2021 
£m

52 weeks 
ended 
28 March 
2020 
£m

0.4

0.4

0.3

0.3 

Other audit related services of £1,650 for covenant reporting and non-audit services of £1,500 for iXBRL tagging were also incurred in the  
prior period. 

b)  Employee Benefit Expenses1

Wages and salaries2,3

Social security costs

Pension benefits

Other staff costs

Includes Executive Directors.

1 
2  Includes share-based credit of £0.3 million (2020: expense £0.5 million).
3  Staff costs are stated net of £41.2 million claimed from the Government through the CJRS.

c)  Average Number of Employees1
The average monthly number of persons employed by the Group (including part-time staff) was as follows:

Continuing operations

Pub, hotel and restaurant teams
Support office2

Includes Executive Directors.

1 
2  Support office includes Finance, People, IT and other support staff. 

d)  Directors’ Emoluments
Full details are provided in the Directors’ Remuneration Report and tables on pages 56 to 78.

£m

 31.6 

 5.8 

 1.7 

 1.7 

 40.8 

£m

95.7

7.0

2.0

6.3

111.0

Number

Number

 4,046 

 173 

 4,219 

4,957

209

5,166

109

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes to the Financial Statements 
Continued

5.  Separately Disclosed Items
The Group presents separately disclosed items on the face of the Income Statement for those material items of income and expense which, because 
of the nature or expected infrequency of the events giving rise to them, merit separate presentation to allow shareholders to understand better the 
elements of financial performance in the year. 

Amounts included in operating (loss)/profit:

Acquisition costs

Reorganisation costs

Impairment of intangible assets, properties and right-of-use assets

IT maintenance, support and rectification costs 

Total separately disclosed items included in operating (loss)/profit

Profit on disposal of properties

Separately disclosed finance costs:

Finance charge on net pension liabilities

Finance credit on the cancellation of interest rate swaps

Total separately disclosed finance costs

Total separately disclosed items before tax

Exceptional tax:

Profit on disposal of properties

Other items

Total separately disclosed tax

Total separately disclosed items

52 weeks 
ended
 27 March 
2021
 £m

 52 weeks 
ended 
28 March 
2020
£m

–

(1.9) 

(12.9)

–

(14.8) 

 5.8 

(0.1) 

 – 

(0.1) 

 (9.1)

(0.2)

0.9

0.7

(8.4)

(1.4)

(2.1)

(15.1)

(1.5)

(20.1)

9.6

(0.6)

0.1

(0.5)

(11.0)

(1.9)

3.9

2.0

(9.0)

The reorganisation costs of £1.9 million during the 52 weeks ended 27 March 2021 (28 March 2020: £2.1 million) were largely incurred as a result of 
a corporate reorganisation of the Group, specifically the hive up of the trade and assets of Bel & The Dragon and Cotswold Inns & Hotels, and redundancy 
costs as a result of restructuring due to the coronavirus pandemic. 

The total impairment charge of £12.9 million during the 52 weeks ended 27 March 2021 relates to the write down of 37 licensed properties to their 
recoverable value (£9.0 million relating to property, plant and equipment and £1.6 million to right-of-assets) as well as the write down in value of 
previously acquired goodwill recognised on acquisition of Jacomb Guinness Limited of £0.6 million, assets held for sale impairment of £0.2 million 
and lease receivable impairment of £1.5 million (28 March 2020: £15.1 million).

The profit on disposal of properties of £5.8 million during the 52 weeks ended 27 March 2021 (28 March 2020: £9.6 million) relates to the disposal of seven 
licensed and unlicensed properties (2020: three properties).

The cash impact of operating separately disclosed items before tax for the 52 weeks ended 27 March 2021 was £1.5 million cash outflow (28 March 
2020: £5.0 million cash outflow).

110

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 20216.  Finance Costs

Finance Income 
Interest income from financial assets 

Finance Costs
Interest expense arising on:
Financial liabilities at amortised cost – loans and debentures1
Financial liabilities at amortised cost – preference shares
Financial liabilities at amortised cost – lease liabilities 

Total interest expense for financial liabilities 
Total finance costs before separately disclosed items
Finance charge on net pension liabilities (note 5)
Finance credit on cancellation of interest rate swaps (note 5)

Total finance costs after separately disclosed items

1   Interest expense on loans and debentures is shown net of £0.6 million of grant income recognised in relation to the CCFF. 

7.  Taxation
Tax on Profit on Ordinary Activities

Group

Tax (credited)/charged in the Income Statement
Current income tax:
Current tax on (loss)/profits for the year
Adjustments for current tax on prior periods

Total current income tax (credit)/expense
Deferred income tax:
Origination and reversal of temporary differences
Change in corporation tax rate
Adjustments for current tax on prior periods

Total deferred tax (benefit)/expense
Total tax (credited)/charged in the Income Statement
Analysed as:
Before separately disclosed items
Separately disclosed items

52 weeks 
ended 
27 March 
2021
 £m

 52 weeks 
ended 
 28 March 
2020
 £m

–

0.2

(5.3)
(0.1)
(3.0)
(8.4)
(8.4)
(0.1)
–
(8.5)

(5.3)
(0.1)
(2.4)
(7.8)
(7.6)
(0.6)
0.1
(8.1)

52 weeks 
ended
 27 March 
2021 
£m

Restated
52 weeks 
ended 
28 March 
2020
 £m

(1.0)
(0.5)
(1.5)

(8.1)
–
–
(8.1)
(9.6)

(8.9)
(0.7)
(9.6)

0.8
0.3
1.1

2.2
1.6
0.3
4.1
5.2

7.2
(2.0)
5.2

111

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes to the Financial Statements 
Continued

7.  Taxation continued
Reconciliation of the Total Tax (Credit)/Charge
The tax credit in the Income Statement for the year is lower (2020: tax expense is higher) than the standard rate of corporation tax in the UK of 19% 
(2020: 19%). The differences are reconciled below:

(Loss)/profit from continuing operations before income tax (credit)/expense

Accounting (loss)/profit multiplied by the UK standard rate of corporation tax of 19% (2020: 19%)

Items not deductible for tax purposes

Current and deferred tax (over)/under provided in previous years

Total tax (credited)/charged in the Income Statement

Deferred tax relating to items (credited)/charged to the Income Statement

Deferred tax depreciation

Unrealised capital (losses)/gains (on PP&E)

Retirement benefit obligations

Tax losses

Other

Corporate interest restriction

Deferred tax in the Income Statement

Tax relating to items (credited)/charged to the Statement of Comprehensive Income

Deferred tax:

Valuation gains on financial liabilities

Net actuarial (gains)/losses on pension scheme

Total tax (credited)/charged in the Statement of Comprehensive Income

Tax relating to items charged directly to equity

Deferred tax:

Share-based payments

Total tax charged to equity

52 weeks 
ended 
27 March 
2021
 £m 

(57.8)

(11.0)

1.9

(0.5)

(9.6)

(0.6)

(0.4)

1.6

(7.4)

(0.1)

(1.2)

(8.1)

0.1

(0.2)

(0.1)

–

–

Restated
52 weeks 
ended 
28 March 
2020 
£m

8.4

1.6

1.6

2.0

5.2

–

3.2

0.6

–

0.3

–

4.1

0.1

1.1

1.2

0.1

0.1

112

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Deferred Tax Provision
The deferred tax included in the Balance Sheet is as follows:

Deferred tax

Group 

Balances at 30 March 2019

(Charge)/credit to Income Statement

(Charge) to other comprehensive income

(Charge) taken directly to equity

Acquisitions

Balances at 28 March 2020

(Charge)/credit to Income Statement

Credit/(charge) to other comprehensive 
income

Charge taken directly to equity

Disposals

Balances at 27 March 2021

Retirement 
benefit 
obligations 
£m

 6.1 

(4.1)

(1.1)

–

–

 0.9 

(0.4)

0.2

–

–

0.7

Tax losses 
carried 
forward
 £m

 0.6 

–

–

–

–

 0.6 

7.4

–

–

(0.2)

7.8

1 

Includes £1.2 million of corporate interest restriction.

Deferred tax assets

Deferred tax liabilities

Company

Balances at 31 March 2019

(Charge)/credit to Income Statement

(Charge) to other comprehensive income

(Charge) taken directly to equity

Acquisitions

Balances at 28 March 2020

(Charge)/credit to Income Statement

(Charge) to other comprehensive income

(Charge) taken directly to equity

Acquisitions

Balances at 27 March 2021

Retirement 
benefit 
obligations 
£m

 6.1 

(4.1)

(1.1)

–

–

0.9

(0.4)

0.2

–

–

0.7

Tax losses 
carried 
forward
 £m

 0.3 

–

–

–

–

 0.3 

7.4

–

–

–

7.7

1 

Includes £1.2 million of corporate interest restriction.

Deferred tax assets

Deferred tax liabilities

Deferred tax asset/(liability)

Employee 
share 
schemes
 £m

Financial 
(liabilities)/ 
assets
 £m

Accelerated 
tax 
depreciation 
(restated)
 £m

Unrealised 
capital gains 
(on PP&E)
 (restated)
£m

Pension 
spreading
£m

Other1 
(restated)
£m

Total 
(restated)
 £m

 0.3 

(0.1)

–

(0.1)

–

 0.1 

–

–

–

–

0.1

 0.3 

–

(0.1)

–

–

 0.2 

–

(0.1)

–

–

0.1

4.0 

–

–

–

–

4.0 

0.6

–

–

(0.5)

4.1

(16.6) 

(3.2)

–

–

(3.3)

(23.1) 

0.4

–

–

0.4

(22.3)

 –

3.5

–

–

–

3.5

(1.2)

–

–

–

2.3

0.9 

(0.2)

–

–

–

 0.7 

1.3

–

–

(0.1)

1.9

(4.4) 

(4.1)

(1.2)

 (0.1)

(3.3)

(13.1) 

8.1

0.1

–

(0.4)

(5.3)

2021
 £m

17.0

(22.3)

(5.3)

(restated)
2020 
£m

10.0

(23.1)

(13.1) 

 Deferred tax asset/(liability)

Employee 
share 
schemes
 £m

Financial 
(liabilities)/ 
assets
 £m

Accelerated 
tax 
depreciation 
(restated) 
£m

Unrealised 
capital gains 
(on PP&E)
 (restated)
 £m

Pension 
spreading
£m

Other1
(restated)
 £m

Total 
(restated) 
£m

 0.3 

(0.1)

–

(0.1)

–

 0.1

–

–

–

–

0.1

 0.3 

–

(0.1)

–

–

 0.2 

–

(0.1)

–

–

0.1

3.9 

–

–

–

–

3.9 

 0.6

–

–

(0.4)

4.1

(14.5)

(3.0)

–

–

(2.8)

(20.3) 

0.4

–

–

(2.4)

(22.3)

–

3.5

–

–

–

3.5

(1.2)

–

–

–

2.3

 0.5 

0.1

–

–

–

0.6

1.3

–

–

–

1.9

2021
 £m

16.9

(22.3)

(5.4)

(3.1) 

 (3.6) 

 (1.2) 

 (0.1) 

 (2.8) 

(10.8) 

8.1

0.1

–

(2.8)

(5.4)

2020 
£m

9.5

(20.3)

(10.8) 

113

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes to the Financial Statements 
Continued

8.  (Loss)/Earnings Per Share

Group 

(Loss)/profit attributable to equity shareholders
Separately disclosed items net of tax1

Adjusted (loss)/earnings attributable to equity shareholders

1   This includes separately disclosed items as per Note 5 and Note 21

Weighted average share capital

Dilutive outstanding options and share awards

Diluted weighted average share capital

40p ‘A’ and ‘C’ ordinary share

Basic (loss)/earnings per share

Diluted (loss)/earnings per share

Adjusted (loss)/earnings per share

Diluted adjusted (loss)/earnings per share

4p ‘B’ ordinary share

Basic (loss)/earnings per share

Diluted (loss)/earnings per share

Adjusted (loss)/earnings per share

Diluted adjusted (loss)/earnings per share

Continuing operations 

(Loss)/profit attributable to equity shareholders

Separately disclosed items net of tax

Adjusted (loss)/earnings attributable to equity shareholders

Weighted average share capital

Dilutive outstanding options and share awards

Diluted weighted average share capital

40p ‘A’ and ‘C’ ordinary share

Basic (loss)/earnings per share

Diluted (loss)/earnings per share

Adjusted (loss)/earnings per share

Diluted adjusted (loss)/earnings per share

4p ‘B’ ordinary share

Basic (loss)/earnings per share

Diluted (loss)/earnings per share

Adjusted (loss)/earnings per share

Diluted adjusted (loss)/earnings per share

114

 52 weeks 
ended 
27 March 
2021
 £m 

(49.6)

9.3

(40.3)

Restated
52 weeks
 ended 
28 March 
2020
£m

 160.9 

(149.6) 

 11.3 

Number

Number

55,207,000 55,124,000

139,000

128,000

55,346,000 55,252,000

Pence

(89.84)

(89.84)

(73.00)

(73.00)

Pence

(8.98)

(8.98)

(7.30)

(7.30)

 52 weeks 
ended 
27 March 
2021
 £m 

(48.2)

8.4

(39.8)

 Pence 

291.89

291.21 

20.50 

20.45

 Pence 

29.19

29.12

2.05

2.05 

Restated
52 weeks
 ended 
28 March 
2020
£m

3.2

 9.0

12.2 

 Number

 Number 

55,207,000 55,124,000

139,000

128,000

55,346,000 55,252,000

Pence

(87.31)

(87.31)

(72.09)

(72.09)

Pence

(8.73)

(8.73)

(7.21)

(7.21)

 Pence 

5.81

5.79

22.13

22.08 

 Pence 

0.58

0.58

2.21 

2.21 

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021For the purposes of calculating the number of shares to be used above, ‘B’ shares have been treated as one-tenth of an ‘A’ or ‘C’ share. The earnings 
per share calculation is based on earnings from continuing operations and on the weighted average ordinary share capital which excludes shares held 
by trusts relating to employee share options and shares held in treasury of 1,777,248 (2020: 1,860,777). 

Diluted earnings per share amounts are calculated using the same earnings figure as for basic earnings per share, divided by the weighted average 
number of ordinary shares outstanding during the year plus the weighted average number of ordinary shares that would be issued on the conversion 
of all the dilutive potential ordinary shares into ordinary shares. 

Adjusted earnings per share are calculated on profit before tax excluding separately disclosed items and on the same weighted average ordinary 
share capital as for the basic and diluted earnings per share. Adjusted earnings per share measures have been included as the Directors consider 
that these measures better reflect the underlying earnings of the Group.

9.  Dividends

Declared and paid during the year

Equity dividends on ordinary shares:

Final dividend for 2020: 0p (2019: 4.35p)

Second interim dividend for 2020: 0p (2019: 8.00p)

First interim dividend for 2021: 0p (2020: 7.80p)

‘D’ share single dividend for 2021: 0p (2020: 125p)

Equity dividends paid 

Dividends on cumulative preference shares (note 6)

52 weeks ended 
27 March 
2021 
£m

52 weeks ended 
28 March 
2020 
£m

–

–

–

–

–

0.1

 2.4 

 4.4 

 4.3 

 69.4 

 80.5 

0.1

The pence figures above are for the 40p ‘A’ ordinary shares and 40p ‘C’ ordinary shares. The 4p ‘B’ ordinary shares carry dividend rights of 
one-tenth of those applicable to the 40p ‘A’ ordinary shares. Own shares held in the employee share trusts do not qualify for dividends as the 
Trustees have waived their rights. Dividends are also not paid on own shares held as treasury shares.

As indicated in the circular published on 28 March 2019 relating to the disposal of the Fuller’s Beer Business, the Board made an additional cash 
return of £1.25 per ‘A’ and ‘C’ ordinary share and 12.5p per ‘B’ ordinary share through a ‘D’ share scheme. Each ordinary shareholder as at the record 
date was issued with ten ‘D’ shares for every existing ‘A’ and ‘C’ ordinary share and one ‘D’ share for every one ‘B’ ordinary share held at the time. 
Numis (acting as principal, and not as agent, nominee or Trustee for the Company) made an offer to purchase the ‘D’ shares for an amount of 12.5p 
per ‘D’ share (free of all expenses and commissions). The Company accepted the offer on behalf of shareholders and paid a single dividend to Numis 
as holder of all the ‘D’ shares of £69.4 million representing the sum of 12.5p per ‘D’ share plus the stamp duty payable by Numis in connection with 
the purchase of all the ‘D’ shares in issue.

Following the approval of all the resolutions presented to the Company’s Extraordinary General Meeting on 1 October 2019, 552,030,154 ‘D’ 
shares of 0.1p each were allotted and issued to shareholders on 2 October 2019 on the basis of ten ‘D’ shares for every existing ‘A’ and ‘C’ ordinary 
share of 40p each and one ‘D’ share for every existing ‘B’ ordinary share of 4p each held at the record date. Following the purchase by Numis of all 
of the ‘D’ shares, and payment by the Company of a single dividend to Numis of £69.4 million as holder of all of the ‘D’ shares on 7 October 2019, 
the ‘D’ shares were reclassified as deferred shares of 0.1p and were immediately repurchased and cancelled by the Company on 8 October 2019.

No final dividend for 2021 has been proposed for approval at the Annual General Meeting as a result of the business being closed for the majority 
of the 52 week period ended 27 March 2021 due to the continued impact of the coronavirus pandemic. 

115

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes to the Financial Statements 
Continued

10.  Intangible Assets

Cost

At 30 March 2019

Acquisitions (note 18)

Transfer to right-of-use assets (note 17)

At 28 March 2020

Additions

Hive up of Bel & The Dragon

At 27 March 2021

Amortisation and impairment

At 30 March 2019

Impairment during the year

Transfer to right-of-use assets (note 17)

At 28 March 2020

Provided during the year

Impairment 

At 27 March 2021

Net book value at 27 March 2021

Net book value at 28 March 2020

Net book value at 30 March 2019

Group and Company 

Lease 
assignment 
premiums
£m

Development
costs
 £m

Goodwill 
£m

 29.2 

2.6

– 

 31.8

– 

– 

31.8

0.6

3.7

– 

 4.3

0.8

5.1

26.7

 27.5 

 28.6 

 13.1 

– 

(13.1)

–

– 

– 

–

4.8

– 

(4.8)

–

– 

–

–

–

 8.3 

 – 

– 

– 

 – 

0.6

– 

0.6

 – 

– 

– 

 – 

– 

–

0.6

 – 

 – 

Group
 Total 
£m

 42.3 

2.6

(13.1)

 31.8 

0.6

 –

32.4

5.4

3.7

(4.8)

 4.3

0.8

5.1

27.3

 27.5 

 36.9

Company
 Total 
£m

 13.1 

2.6

(13.1)

2.6

0.6

1.0

4.2

 4.8 

– 

(4.8)

 – 

0.2

0.2

4.0

2.6

8.3 

The Company balance comprises £3.4 million of goodwill and £0.6 million of development costs. Impairment of £0.8 million relates to impairment 
of £0.6 million of goodwill on Jacomb Guiness Limited to its recoverable value and an adjustment to goodwill on acquisition of Cotswold Inns & 
Hotels of £0.2 million. 

Development costs
Development costs relate to the implementation of a new finance system and are made up of licence costs, consulting time and internal employee 
costs. Amortisation of the asset will begin when development is complete and the asset is available for use.

Goodwill

Goodwill is allocated to CGUs as follows:

Gales estate

Jacomb Guinness estate

Bel & The Dragon

Cotswold Inns & Hotels

Managed
£m

9.1

0.6

1.0

2.4

13.1

2021

Tenanted
£m

13.6

–

–

–

13.6

2020

£m

 22.7 

 1.2 

1.0

2.6

 27.5

Total 
£m

22.7

0.6

1.0

2.4

26.7

116

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021 
11.  Property, Plant and Equipment

Group 

Cost

At 30 March 2019

Additions

Acquisitions (note 18)

Disposals

Transfer to investment property (note 12)

Transfer to assets held for sale (note 22)

At 28 March 2020

Additions

Disposals

Disposals of discontinued operations

Transfer to assets held for sale (note 22)

At 27 March 2021

Depreciation and impairment

At 30 March 2019

Provided during the year

Disposals

Impairment loss

Transfer to assets held for sale (note 22)

At 28 March 2020

Provided during the year

Disposals

Disposals of discontinued operations

Impairment loss

Transfer to assets held for sale (note 22)

Reclassification of impairment to right-of-use assets (note 17)

At 27 March 2021

Net book value at 27 March 2021

Net book value at 28 March 2020

Net book value at 30 March 2019

Land &
 buildings
 £m

Plant, 
machinery & 
vehicles
 £m

Fixtures &
 fittings 
£m

Total
£m

 534.0 

36.0

42.2

(2.2)

(0.2)

(2.2)

 6.2 

0.3

–

–

–

–

 156.6 

 696.8 

15.4

2.1

(5.0)

–

(0.2)

51.7

44.3

(7.2)

(0.2)

(2.4)

 607.6 

6.5 

 168.9 

 783.0

0.6

(1.7)

(6.8)

(9.2)

590.5

 39.7 

3.8

(0.7)

8.5

(0.1)

51.2

4.6

(0.2)

(4.7)

9.0

(1.0)

(0.4)

58.5

532.0

 556.4

 494.3

–

–

(0.1)

(0.1)

6.3

 1.3 

0.5

–

–

–

 1.8 

–

–

–

–

(0.1)

–

1.7

4.6

4.7 

 4.9 

13.2

(0.6)

(7.6)

(2.3)

13.8

(2.3)

(14.5)

(11.6)

171.6

768.4

 103.1 

 144.1 

13.6

(4.4)

0.1

(0.1)

112.3

14.0

(0.6)

(5.8)

–

(1.9)

–

17.9

(5.1)

8.6

(0.2)

 165.3

18.6

(0.8)

(10.5)

9.0

(3.0)

(0.4)

118.0

178.2

53.6

56.6

 53.5 

590.2

 617.7

 552.7 

117

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Land &
 buildings 
£m

Plant, 
machinery & 
vehicles
 £m

Fixtures &
 fittings
 £m

Total
 £m

 505.5 

 4.9 

 147.9 

 658.3 

74.4

3.7

(2.1)

(0.2)

(2.2)

–

–

–

–

–

 579.1 

 4.9 

–

–

(0.1)

4.8

16.5

–

(4.9)

–

(0.2)

 159.3 

14.8

(0.6)

(2.3)

90.9

3.7

(7.0)

(0.2)

(2.4)

743.3 

33.7

(2.4)

(11.6)

171.2

763.0

 2.6 

 96.3 

 131.5 

–

–

–

–

12.6

(4.3)

0.1

(0.1)

15.8

(5.0)

7.4

(0.2)

 2.6 

104.6

 149.5

–

–

–

(0.1)

–

2.5

2.3

 2.3 

 2.3 

13.8

(0.5)

–

(1.9)

–

18.4

(0.7)

9.0

(3.0)

(0.4)

116.0

172.8

55.2

54.7

 51.6 

590.2

 593.8 

 526.8 

Notes to the Financial Statements 
Continued

11.  Property, Plant and Equipment continued

Company 

Cost

At 30 March 2019

Additions

Acquisitions

Disposals

Transfer to investment property (note 12)

Transfer to assets held for sale (note 22)

At 28 March 2020
Additions1

Disposals

Transfer to assets held for sale (note 22)

At 27 March 2021

Depreciation and impairment

At 30 March 2019

Provided during the year

Disposals

Impairment loss net of reversals

Transfer to assets held for sale (note 22)

At 28 March 2020

Provided during the year

Disposals

Impairment loss

Transfer to assets held for sale (note 22)

Reclassification of impairment to right-of-use assets (note 17)

At 27 March 2021

Net book value at 27 March 2021

Net book value at 28 March 2020

Net book value at 30 March 2019

1  On 6 June 2020, the net assets of Bel & The Dragon of £19.9 million were hived up to the Company at fair value. 

118

18.9

(1.8)

(9.2)

587.0

 32.6 

3.2

(0.7)

7.3

(0.1)

 42.3

4.6

(0.2)

9.0

(1.0)

(0.4)

54.3

532.7

 536.8

 472.9 

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021 
 
 
12.  Investment Properties

Cost at 31 March 2019

Transfer from property, plant and equipment

Cost at 28 March 2020

Transfer to asset held for sale

At 27 March 2021

Depreciation and impairment at 30 March 2019 and 28 March 2020

Provided during the year

Transfer to asset held for sale

At 27 March 2021

Net book value at 27 March 2021

Net book value at 28 March 2020

Net book value at 30 March 2019

Fair value at 27 March 2021

Fair value at 28 March 2020

Fair value at 30 March 2019

 Group and 
Company  
Freehold and 
 leasehold 
properties
 £m

5.5

0.2

 5.7 

(2.4)

3.3

0.9

–

(0.7)

0.2

3.1

 4.8 

 4.6 

15.0

 20.1

 15.4 

The fair value of investment properties has been estimated by the Directors, based on the rental income earned on the properties during the year 
and average yields earned on comparable properties from publicly available information, which is a Level 3 fair value valuation technique. 
An independent valuation of the properties has not been performed.

Impairment
The Group considers each trading outlet to be a CGU and each CGU is reviewed annually for indicators of impairment. In assessing whether an asset has 
been impaired, the carrying amount of the CGU is compared to its recoverable amount. The recoverable amount is the higher of its fair value less costs 
to sell and its value in use. During the 52 weeks ended 27 March 2021, the Group did not impair any investment properties (2020: £nil).

Management have determined that the highest and best use of the property is its current use. 

Investment Property Income
The properties are let on both landlord and Tenant repairing leases. Amounts recognised in the profit for the financial year relating to rental income 
from investment properties are as follows: 

Group and Company

Rental income 

Direct operating expenses

All direct operating expenses relate to properties that generate rental income.

2021
 £m

0.7

(0.1)

2020
£m

0.5

(0.3)

119

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes to the Financial Statements 
Continued

13.  Impairment 
During the year, impairment losses of £12.9 million (2020: £18.9 million) were recognised within separately disclosed items:

Group

Impairment losses

Intangible assets 

Property, plant and equipment 

Right-of-use assets

Assets held for sale

Lease receivable

Total net impairment charge

Company

Impairment losses 

Property, plant and equipment 

Right-of-use assets

Assets held for sale

Lease receivable
Investments in subsidiaries1

Total net impairment charge

2021
 £m

0.6

9.0

1.6

0.2

1.5

12.9

2021
 £m

9.0

0.7

0.2

1.5

6.9

18.3

2020
 £m

3.7

8.6

6.6

–

–

18.9

2020
 £m

7.4

4.1

–

–

4.0

15.5

1 

Investments in subsidiaries in FY21 was impaired on hive up of Bel & The Dragon and was recognised through the merger reserve. 

Lease receivables have been assessed for impairment under IFRS 9. All other assets above were assessed for impairment under IAS 36.

Property, Plant and Equipment and Right-of-use Assets
The Group considers each trading outlet to be a CGU and each CGU is reviewed annually for indicators of impairment. In assessing whether an 
asset has been impaired, the carrying amount of the CGU is compared to its recoverable amount. The recoverable amount is the higher of its fair 
value less costs to sell (“FVLCS”) and its value in use. In the absence of any information about the fair value of a CGU, the recoverable amount 
is deemed to be its value in use. For the purposes of estimating the value in use of CGUs, management have used a discounted cash flow approach. 
The calculations use cash flow projections based on the following plans covering a five year period.

The 2021/22 forecast shows that trading will continue to be adversely impacted by the coronavirus pandemic, international sales are forecast to be down 
by 75% and corporate sales down by 45% as people only slowly start to return to work. It also assumes that consumer confidence will take a while to return, 
impacting sales with a reduction of 5% in H1 and 2.5% in H2. 

The 2022/23 forecast shows some growth but this will remain affected by the lasting impact of the pandemic. International sales will be down by 15% and 
corporate sales down by 20% as the expectation is that people will work from home more regularly. It is then assumed that normal trading will resume in 
2023/24, so taking two years to fully recover from the pandemic. 

Other key assumptions used by management in the value in use calculations were as follows:

 – The discount rate is based on the Group’s weighted average cost of capital, which is used across all CGUs due to their similar characteristics. 

The pre-tax discount rate is 6.9%

 – A long-term growth rate of 2% was used for cash flows subsequent to the 2022/23 budget. 

The calculation of value in use is most sensitive to the assumptions in respect of achievement of budgeted cash flows, growth rate and discount rate. 
The calculation of value in use is also dependent on the following assumptions: sales volume; gross margin in managed premises; barrelage and rent 
projections in Tenanted premises; and wage cost in managed premises. Gross margins are based on historical performance levels. The key assumptions 
above have their assigned values based on management knowledge and historical information. Government support by way of VAT reduction and 
continued business rates holiday have been factored into the model.

Where the value in use is higher than the carrying amount of the CGU, no further assessment is required. For CGUs where the value in use is lower than 
the carrying value (and at risk of impairment), a valuation of the property is performed to determine FVLCS. The property valuations are performed by 
the Group’s in-house property expert using a multiple of forecast EBITDA . In a number of cases, the value of the property derived purely from an income 

120

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021approach understates the underlying property value. In these cases the expert has applied a spot value to the property rather than a value derived 
from a multiple applied to the income. The Group has also obtained valuations for a subset of these CGUs from a third party property valuation expert. 
The fair value valuation technique is Level 3 as it used an unobservable fair value input.

Impairments are recognised where the property valuation is also lower than the CGU’s carrying value for those determined to be at risk of 
impairment. This is measured as the difference between the carrying value and the higher of FVLCS and its value in use. Where the property 
valuation exceeds the carrying value, no impairment is required. 

During the 52 weeks ended 27 March 2021, the Group recognised an impairment loss of £9.0 million (2020: £8.6 million) on property, plant and 
equipment and £1.6 million (2020: £6.6 million) of impairment on right-of-use assets in respect of the write down of a number of licensed properties 
where their asset values exceeded the higher of fair value less costs to sell or their value in use. The impairment losses were driven principally by changes 
in the local competitive environment in which the pubs are situated as well as the significant impact coronavirus will continue to have on these pubs.

Sensitivity to Changes in Assumptions
The value in use calculations are sensitive to the assumptions used. The Directors consider a movement of 1.5% in the discount rate and 0.5% in the 
growth rate to be reasonable with reference to current market yield curves and the current economic conditions. The impact is set out as follows:

Impact on impairment of assets at risk – increase/(decrease)

Increase discount rate by 1.5%

Decrease discount rate by 1.5%

Increase growth rate by 0.5%

Decrease growth rate by 0.5%

2021
 £m

22.3

(13.6)

(5.9)

7.0

2020
 £m

13.6

(24.5)

(6.3)

5.0

The increase in discount rate and decrease in growth rate would lead to the CGUs represented by the value above being subject to further review 
by the Group. The value in use calculation is also sensitive to variations in the budgeted cash flows, which represents the rate of recovery from 
coronavirus. Applying the ‘downside case’ cashflow forecast, as discussed in the going concern disclosure within Note 1, to the value in use 
calculation results in an increase to impairment by £2.9 million. The CGUs represented by the “impact on impairment of assets at risk” would have 
their FVLCS determined in order to conclude on whether an impairment is required. A general decrease in property values across the portfolio 
would have a similar effect to that set out above i.e. any reduction in property values would lead to assets being at risk of impairment. In the current 
year, a decrease of 5% in the FVLCS would have led to an additional impairment of £1.2 million for the CGUs where recoverable amount has been 
assessed on FVLCS.

Goodwill 
Goodwill acquired through business combinations has been allocated for impairment testing on an estate and divisional CGU level. This represents 
the lowest level within the Group at which goodwill is monitored for internal management purposes. An analysis of goodwill by operating segment 
is included within note 10. Recoverable amount is based on a calculation of value in use based upon the same cashflows as discussed under property, 
plant and equipment. Cash flows beyond the budget period are extrapolated in perpetuity on the assumption that the growth rate does not exceed 
the average long-term growth rate for the relevant markets. The same assumptions to calculate the value in use are used for goodwill as those for 
property, plant and equipment.

During the 52 weeks ended 27 March 2021, the Group recognised an impairment loss of £0.6 million in relation to Jacomb Guinness Limited as the 
recoverable amount being the value in use for those pubs of £0.6 million could not support the carrying value. 

Sensitivity to Changes in Assumptions 
Management have considered reasonable changes in key assumptions used in their calculations of value in use. An increase of 1% in discount rate 
would increase the impairment by £0.6 million. A decrease in growth rate by 0.5% would increase the impairment by £0.6 million. 

Investment Property 
The Group considers each trading outlet to be a CGU and each CGU is reviewed annually for indicators of impairment. During the 52 weeks ended 
27 March 2021, the Group did not impair any investment properties (2020: £nil). Refer to note 12.

14.  Other Financial Liabilities

Group and Company

Interest rate swaps

Total financial liabilities within non-current liabilities

Details of the interest rate swaps are provided in note 28c (i). 

121

Group 
2021 
£m

(0.7)

(0.7)

Group 
2020 
£m

(1.1)

(1.1)

Company 
2021
£m

Company 
2020
 £m

(0.7)

(0.7)

(1.1)

(1.1)

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021 
Notes to the Financial Statements 
Continued

15.  Other Non-Current Assets

Group and Company

Loans to customers due after one year

16.  Investments in Subsidiaries

Company

At 30 March 2019

Additions

Return of capital

Disposals

Impairment

At 28 March 2020

Return of capital

Disposals

At 27 March 2021

2021
 £m

–

2020
 £m

0.1

 Cost 
£m

122.5

30.4

(13.3)

(13.0)

–

 126.6 

(5.8)

–

120.8

 Provision 
£m

(0.2)

–

–

–

(4.0)

(4.2) 

(6.9)

(0.4)

(11.5)

Net book 
value 
 £m

122.3

30.4

(13.3)

(13.0)

(4.0)

 122.4

(12.7)

(0.4)

109.3

Principal subsidiary undertakings

Holding

Proportion held

Nature of business

Griffin Catering Services Limited

£1 ordinary shares

100% (indirect)

Managed houses service company

George Gale & Company Limited

£1 ordinary shares

FST Trustees Limited

25p ‘A’ ordinary shares

£10 preference shares

£1 ordinary shares

Fuller Smith & Turner Estates Limited

£1 ordinary shares

Ringwoods Limited

Griffin Inns Limited

Jacomb Guinness Limited

45 Woodfield Limited

Grand Canal Trading Limited

B&D Country Inns I Limited

B&D Country Inns II Limited

B&D (Cookham) Limited

B&D (Farnham) Limited

B&D (Kingsclere) Limited

B&D (Odiham) Limited

B&D (Reading) Limited

B&D (Win) Limited

RSH 200 Limited 

Cotswold Inns & Hotels Limited

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

£1 ordinary shares

100%

100%

100%

100%

100%

100%

100%

100%

Non-trading subsidiary

Non-trading subsidiary

Non-trading subsidiary

Non-trading subsidiary

Non-trading subsidiary

Non-trading subsidiary

100% (indirect)

Non-trading subsidiary

100% (indirect)

Non-trading subsidiary

100%

100%

Holding company

Holding company

100% (indirect)

Non-trading subsidiary

100% (indirect)

Non-trading subsidiary

100% (indirect)

Non-trading subsidiary

100% (indirect)

Non-trading subsidiary

100% (indirect)

Non-trading subsidiary

100% (indirect)

Non-trading subsidiary

100%

Holding company

100% (indirect)

Hotel and restaurant ownership

The above companies are registered and operate in England and Wales. The registered office of all subsidiary companies is the same as Fuller, Smith 
& Turner P.L.C. at Pier House, 86-93 Strand-on-the-Green, London, England, W4 3NN.

122

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 202117.  Leases
This note provides information for leases where the Group is a lessee. For leases where the Group is a lessor, see note 31.

a) Amounts Recognised in the Balance Sheet

Group and Company
Right-of-use assets
Properties
Equipment
Vehicles 

Lease liabilities 
Current 
Non-current 

Group 
2021
 £m

81.3
0.2
0.4
81.9

6.7
83.2
89.9

Set out below are the carrying amounts of right-of-use assets recognised and the movements during the period:

Group
Net carrying value as at 28 March 2020
Additions
Lease amendments – rent concessions
Lease amendments – other1
Disposal 
Depreciation 
Impairment – transferred from property, plant and equipment
Impairment 
Net carrying value as at 27 March 2021

Company
Net carrying value as at 28 March 2020
Additions
Lease amendments – rent concessions
Lease amendments – other1
Disposals
Depreciation 
Impairment – transferred from property, plant and equipment
Impairment 
Net carrying value as at 27 March 2021

Property
 £m
105.1
2.6
(10.0)
1.3
(8.1)
(7.6)
(0.4)
(1.6)
81.3

Property
 £m
94.7
2.6
(9.0)
1.3
(0.4)
(7.3)
(0.4)
(0.7)
80.8

1  Lease amendments include lease terminations, modifications, reassessments and extensions to existing lease agreements.

Group
2020 
£m

Company 
2021 
£m

Company
2020 
£m

105.1
0.8
1.1
107.0

8.9
104.0
112.9

Vehicles 
£m
1.1
 –
–
(0.4)
 –
(0.3)
 –
 –
0.4

Vehicles 
£m
1.1
 –
–
(0.4)
 –
(0.3)
 –
 –
0.4

80.8
0.2
0.4
81.4

6.5
81.8
88.3

Equipment
£m
0.8
 –
–
0.1
 –
(0.7)
 –
 –
0.2

Equipment
£m
0.8
 –
–
0.1
 –
(0.7)
 –
 –
0.2

94.7
0.8
1.1
96.6

7.9
91.7
99.6

Total
£m
107.0
2.6
(10.0)
1.0
(8.1)
(8.6)
(0.4)
(1.6)
81.9

Total
£m
96.6
2.6
(9.0)
1.0
(0.4)
(8.3)
(0.4)
(0.7)
81.4

123

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes to the Financial Statements 
Continued

17.  Leases continued
Set out below are the carrying amounts of lease liabilities (included under interest bearing loans and borrowings) and the movements during the period:

Net carrying value as at 28 March 2020
Additions
Disposal
Lease amendments – rent concessions
Lease amendments – other
Accretion of interest 
Payments
Net carrying value as at 27 March 2021

A maturity analysis of gross lease liability payments is included within note 28. 

b) Amounts Recognised in the Income Statement 

Group

Depreciation charge of right-of-use assets 

Properties

Equipment

Vehicles 

Interest expense (included in finance cost) 

Expense relating to short-term leases and low-value assets (included in operating costs) 

Expense relating to variable lease payments not included in lease liabilities (included in operating costs)

Impairment of right-of-use assets

Income from sub-leasing right-of-use assets 

Group
2021
 £m
112.9
2.6
(10.5)
(10.0)
1.0
3.1
(9.2)
89.9

Company
2021 
£m
99.6
2.6
 –
(9.0)
1.0
3.0
(8.9)
88.3

52 weeks
 ended
 27 March 
2021
 £m

52 weeks
 ended
 28 March 
2020
 £m

7.6

0.7

0.3

8.6

3.0

0.2

0.9

1.6

–

5.7

9.8

0.6

0.2

10.6

2.7

0.8

2.0

6.6

(0.5)

11.6

The Group’s total cash outflows for leases in 2021 were £9.3 million (2020: £11.2 million).

Variable lease payments
Some property leases contain variable payment terms that are linked to sales generated from a pub. Variable payment terms are used for a variety 
of reasons, including minimising the fixed costs base for newly established pubs. Variable lease payments that depend on sales are recognised in 
profit or loss in the period in which the condition that triggers those payments occurs. Variable lease payments recognised in the Income Statement 
in the year ended 27 March 2021 were £0.9 million (2020: £2.0 million).

124

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 202118.  Business Combinations
During the 52 weeks ended 27 March 2021, there were no business combinations. 

During the 52 weeks ended 28 March 2020, the Company acquired 100% of the shares of Cotswold Inns & Hotels for total consideration 
of £30.4 million, a business incorporated in the UK and consisting of seven premium hotels and two bars. The acquisition was completed on 
31 October 2019. A further pub was bought for £3.7 million and treated as a business combination as it was operating as a business at the point 
the Company acquired it.

Number of pubs/hotels/restaurants purchased

Fair value

Net assets acquired

Goodwill

Total consideration paid

Net outflow of cash

Cash consideration paid

Cash and cash equivalents acquired

Net cash outflow from investing activities

Repayment of third party loans on acquisition

Net cash outflow from financing activities1

Net cash outflow in respect of purchase of businesses

1 

Included within repayment of bank loans in the Group cash flow statement.

19.  Inventories

Group and Company

Stock at pubs and hotels

2021

2020

Pubs and 
Restaurant

Cotswold Inns 
& Hotel

–

£m

–

–

–

–

–

–

–

–

–

9

£m

28.0

2.4

 30.4 

30.4 

(1.3) 

29.1

8.4

8.4 

37.5

Pubs

1

£m

3.7

 – 

 3.7 

 3.7 

 – 

3.7

 – 

 – 

 3.7 

Group 
2021
 £m

2.1

Group 
2020 
£m

4.0 

Company 
2021
 £m

2.1

Company 
2020 
£m

3.5

Amounts recognised in profit or loss
Inventories recognised as an expense during the year ended 27 March 2021 amounted to £15.8 million (2020: £66.4 million). These were included 
in operating costs. Inventory is stated net of a provision for obsolete stock of £0.3 million (2020: £0.4 million). 

20.  Trade and Other Receivables

Group

Trade receivables

Other receivables

Prepayments and accrued income

Company

Trade receivables

Amounts due from subsidiary undertakings

Other receivables

Prepayments and accrued income

125

2021
 £m

2.1

6.6

2.8

11.5

2021 
£m

2.1

–

6.5

2.8

11.4

 2020 
£m

2.4

7.2

3.0

12.6

2020
 £m

2.4

7.5

6.7

2.8

19.4

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes to the Financial Statements 
Continued

20.  Trade and Other Receivables continued
As at 28 March 2020, the Company amounts owed from subsidiary undertakings of £7.5 million had no fixed repayment date. Interest was payable 
on the balance at the higher of either the Bank of England base rate plus 3% or 8%. During the year the subsidiaries that owed the Company 
amounts were hived up into the Company and as part of the restructuring the intercompany balances were settled. 

As at 27 March 2021, the Group has accrued £4.0 million (2020: £0.9 million), shown in other receivables, in relation to the CJRS. Also included in other 
receivables is £0.8 million (2020: £2.7 million) of lease receivable for subleases. £1.5 million of lease receivable was impaired during the year based on the 
expected credit loss model and recorded in separately disclosed items given its one-off nature.

The trade receivables balance above is shown net of the loss allowance. The Group and Company provide against trade receivables based on an 
expected credit loss model, calculated from the probability of default for the remaining life of the asset. 

In measuring the expected credit losses, the trade receivables have been assessed on a collective basis as they possess shared credit risk 
characteristics. They have been grouped based on the days past due and also according to the geographical location of customers which is the 
same for all.

The expected loss rates are based on the payment profile for sales over the past 24 months before the Balance Sheet date. The historical rates 
are adjusted to reflect current and forward-looking macroeconomic factors affecting the customers' ability to settle the amount outstanding, 
the most significant factor being the coronavirus pandemic. A financial asset is written off when there is no reasonable expectation of recovering 
the contractual cash flows. 

The movements on the loss allowance during the year are summarised below:

Group and Company

Opening balance

Increase in loss allowance recognised in profit and loss 

Amounts written off during the year

Closing balance

2021
 £m

0.9

0.3

(0.2)

1.0

2020
 £m

 0.4 

 0.5 

–

 0.9 

The loss allowance for trade receivables is recorded in the accounts separately from the gross receivable. The contractual ageing of the trade 
receivables balance is as follows:

Group and Company

Current

Overdue up to 30 days

Overdue between 30 and 60 days

Overdue between 60 and 90 days

Overdue more than 90 days

Trade receivables before loss allowance

Loss allowance

Trade receivables net of loss allowance 

Group 
2021
 £m

1.3

0.4

0.1

0.1

1.2

3.1

(1.0)

2.1

Group 
2020 
£m

Company 
2021 
£m

Company 
2020 
£m

0.9

1.2

0.1

0.3

0.8

3.3

(0.9)

2.4

1.3

0.4

0.1

0.1

1.2

3.1

(1.0)

2.1

0.9

1.2

0.1

0.3

0.8

3.3

(0.9)

 2.4 

21.  Discontinued Operations
On 7 June 2020, the Group sold its subsidiary, Stable Pizza & Cider Limited ("The Stable") to Sourdough South Limited ("Three Joes"), for an 
enterprise value of £0.5 million on a debt-free basis including any cash left in the business. Accordingly this business has been reported as discontinued 
operations in the Annual Report for the 52 weeks ended 27 March 2021. 

On 27 April 2019, the Group sold its entire Beer Business to Asahi Europe Ltd (“AEL”), a wholly owned subsidiary of Asahi Group Holdings Ltd 
(“Asahi”), for an enterprise value of £250.0 million on a debt-free basis including any cash left in the business. 

The business sold comprised the entirety of Fuller’s beer, cider and soft drinks brewing and production, wine wholesaling, as well as the distribution 
thereof, and also includes the Griffin Brewery, Cornish Orchards, Dark Star Brewing and Nectar Imports (referred to as the “Fuller’s Beer Business”). 
Accordingly those divisions have been reported as discontinued operations in the Annual Report for the 52 weeks ended 28 March 2020. 

126

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021a)  Financial Performance and Cash Flow 
The financial performance and cash flow information presented for the 52 weeks ended 27 March 2021 reflects the operations for the period ended 
7 June 2020. The financial performance and cash flow presented for the 52 weeks ended 28 March 2020 reflects the full year of The Stable and 
the period ended 27 April 2019 for the Fuller's Beer Business.

Revenue

Segment revenue

Inter-segment sales

Revenue from third parties

Segment result

Operating separately disclosed items

Operating loss

Net finance costs

Loss from operating activities – discontinued operations
(Loss)/gain on sale of discontinued operation1 

Income tax on (loss)/gain on sale of discontinued operation

(Loss)/profit before tax – discontinued operations

Taxation

Analysed as: 

Underlying trading 

Separately disclosed items

(Loss)/profit from discontinued operations

Net cash (outflow)/inflow from operating activities

Net cash inflow from investing activities

Net cash outflow from financing activities

Net (decrease)/increase in cash generated by discontinued operations

Other segment information

Additions to property, plant and equipment

Depreciation and amortisation

Impairment

(Loss)/earnings per share – discontinued operations

40p ‘A’ and ‘C’ ordinary share 

Basic (loss)/earnings per share

Diluted (loss)/earnings per share

Adjusted (loss)/earnings per share

Diluted adjusted (loss)/earning per share

4p ‘B’ ordinary share 

Basic (loss)/earnings per share

Diluted (loss)/earnings per share

Adjusted (loss)/earnings per share

Diluted adjusted (loss)/earning per share

1  This is treated as a separately disclosed item.

127

52 weeks 
ended 
27 March 
2021
 £m

52 weeks 
ended 
28 March 
2020
 £m

–

–

–

(0.5)

–

(0.5)

–

(0.5)

(0.9)

–

(1.4)

–

–

–

(1.4)

(0.4)

0.3

(0.1)

(0.2)

–

0.3

–

26.4

(4.1)

22.3

(0.5)

(3.8) 

(4.3)

 (0.3) 

(4.6)

 162.4 

 – 

 157.8 

 (0.1)

 (0.1)

 – 

 157.7 

1.5

224.5

(0.9)

225.1

 0.9 

1.6

 3.8 

(2.54)

(2.54)

(0.91)

(0.91)

(0.25)

(0.25)

(0.09)

(0.09)

286.08

285.42

(1.63)

(1.63)

28.61

28.54

(0.16)

(0.16)

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes to the Financial Statements 
Continued

21.  Discontinued Operations continued
b)  Details of the Sale of the Subsidiary 

Consideration received

Cash

Carrying amount of net assets sold

Loss on sale before income tax

Transaction costs 

Loss net of transaction costs 

Income tax expense on loss

Loss on sale after income tax

22.  Assets held for sale

Assets held for sale at the start of the year

Assets disposed of during the year

Assets transferred from Investment Properties

Assets transferred from Property, Plant and Equipment

Impairment of assets

Assets held for sale at the end of the year

52 weeks 
ended 
27 March 
2021
 £m

0.4

1.2

(0.8)

(0.1)

(0.9)

–

(0.9)

Group
2021

Company 
2021

2.6

(3.1)

1.7

8.6

(0.2)

9.6

2.6

(3.1)

1.7

8.6

(0.2)

9.6

At 27 March 2021, 17 properties have been classified as held for sale (2020: 2 properties). The properties are predominately unlicensed properties. 
Sale is expected within 12 months from the reporting date. An impairment of £0.2 million was recognised on reclassifying the property to held for 
sale to recognise the assets at the lower of carrying amount and fair value less cost to sell. Valuations performed are based on observations of 
transactions involving properties of a similar nature, location and condition. Since this valuation was performed using a significant non-observable 
input, the fair value measurement can be categorised as a Level 3.

23.  Trade and Other Payables
Due within one year:

Group

Trade payables

Other tax and social security

Other payables

Accruals

Contract liabilities

Due within one year:

Company

Trade payables

Amounts due to subsidiary undertakings

Other tax and social security

Other payables

Accruals

Contract liabilities

128

2021
 £m

12.7

1.6

5.7

7.3

1.4

28.7

2021 
£m

12.6

133.1

1.5

5.7

7.3

1.4

 2020 
£m

12.6

5.1

6.7

10.9

2.4

37.7

2020
 £m

11.5

132.2

4.2

5.5

9.4

2.4

161.6

165.2

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Company amounts due to subsidiary undertakings of £133.1 million (2020: £132.2 million) have no fixed repayment date. Interest is payable on the 
balance at 3% above the Bank of England base rate. Company amounts due to subsidiary undertakings are unsecured.

Contract liabilities relate to deposits received from customers to secure bookings for events and accommodation. The balance will unwind and be 
recognised as revenue in the following financial year.

At 27 March 2021, £0.1 million has been recognised as deferred income within accruals in relation to the CCFF, representing the favourable 
conditions granted by the Government. This is being unwound over the term of the loan.

24.  Cash, Borrowings and Net Debt
Cash and Short-Term Deposits

Cash at bank and in hand

Group 
2021
£m

17.1

Group 
2020 
£m

 20.3 

Company 
2021
 £m

16.9

Company 
2020
 £m

 19.2 

For the purposes of the Consolidated Cash Flow Statement, cash and cash equivalents comprise cash at bank and in hand, as above. Cash at bank 
earns interest at floating rates. 

Borrowings 

Bank loans

CCFF

Debenture stock

Preference shares

Total borrowings

Analysed as:

Borrowings within current liabilities

Borrowings within non-current liabilities

Group 
2021 
£m

107.9

99.8

25.9

1.6

235.2

207.7

27.5

235.2

Group 
2020
 £m

 171.7 

 – 

 25.9 

 1.6 

 199.2 

171.7

27.5

 199.2 

Company 
2021
 £m

Company 
2020 
£m

107.9

99.8

25.9

1.6

235.2

207.7

27.5

235.2

 171.7 

 – 

 25.9 

 1.6 

 199.2 

171.7

27.5

 199.2

All borrowings at both year ends are denominated in Sterling and where appropriate are stated net of issue costs. Further information on borrowings 
is given in note 28.

Bank Loans
Group and Company
The Group had facilities of £291.7 million at year end including the CCFF. Post year end, the CCFF expired on 12 May 2021 and was repaid on that 
date. The remaining £191.7 million of the Company’s total existing main bank facilities were due to expire in August 2021 but on 20 April 2021 the 
bank facilities were amended and extended to February 2023. 

At 27 March 2021, £83.7 million (2020: £53.0 million) of the total of £291.7 million (2020: £225.0 million) committed bank facility was available 
and undrawn.

As a result of coronavirus and the temporary closure of the entire estate for a significant portion of the period, the two main quarterly covenants, 
being net debt to EBITDA (leverage) and net debt to finance charges, were waived for the whole period and revised to a more appropriate test based 
on liquidity for each of the quarters during the financial year. The liquidity covenants are in place until March 2022 and then will revert to the 
leverage and interest coverage covenants from June 2022. 

The bank loans at 27 March 2021 are unsecured, and are repayable as shown in the table on the following page. Interest is payable at LIBOR plus 
a margin, which varies dependent on the ratio of net debt to EBITDA, but since the covenants were waived in March 2020 and replaced with 
a liquidity test the interest rate margin has been fixed until March 2022.

129

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes to the Financial Statements 
Continued

24.  Cash, Borrowings and Net Debt continued
The bank loans and CCFF are repayable as follows:

On demand or within one year

Less: bank loan arrangement fees

Less: CCFF amortisation fees and fair value adjustments

Current liabilities

Debenture Stock
The debentured stocks are secured on specified fixed and floating assets of the Company and are redeemable on maturity. 

Debenture stock is repayable as follows:

Group and Company

In the third to fifth year inclusive – 10.70% 1st Mortgage Debenture Stock 2023

In greater than five years – 6.875% Debenture Stock 2028 (1st floating charge)

Less: discount on issue

Non-current liabilities

2021
 £m

208.0

(0.1)

(0.2)

207.7

2020 
£m

172.0

(0.3)

–

171.7

2021 
£m

6.0

20.0

(0.1)

25.9

2020
 £m

6.0 

20.0 

 (0.1) 

25.9 

Preference Shares
The Company’s preference shares are classified as debt. The shares are not redeemable and are included in borrowings within non-current liabilities. 
See note 26 for further details of the preference shares. 

Analysis of Net Debt
Group

52 weeks ended 27 March 2021

Cash and cash equivalents:

Cash and short-term deposits

Financial liabilities: 

Lease liabilities

Debt:
Bank loans2

CCFF

Debenture stock

Preference shares

Total borrowings

Net debt

At 
28 March 
2020 
£m

20.3

20.3 

(112.9) 

(112.9) 

(171.7)

 – 

(25.9)

(1.6)

(199.2)

(291.8)

Cash flows 
£m

Non-cash1 
£m

(3.2)

(3.2)

9.2

9.2

64.0

(99.4)

–

–

(35.4)

(29.4)

–

–

13.8

13.8

(0.2)

(0.4)

–

–

(0.6)

13.2

At 
27 March 
2021
 £m

17.1

17.1

(89.9)

(89.9)

(107.9)

(99.8)

(25.9)

(1.6)

(235.2)

(308.0)

130

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 202152 weeks ended 28 March 2020

Cash and cash equivalents:

Cash and short-term deposits

Financial liabilities:

Lease liabilities

Debt:
Bank loans2

Other loans

Debenture stock

Preference shares

Total borrowings

Net debt

At 
30 March 
2019 
£m

Transition to 
IFRS 16

Cash flows 
£m

Non-cash1 
£m

11.0 

11.0 

 – 

 – 

 – 

 – 

(100.4)

(100.4)

(228.5)

(0.2)

(25.9)

(1.6)

(256.2)

(245.2)

 – 

 – 

 – 

 – 

–

(100.4)

9.3 

 9.3 

11.2

11.2

57.0 

–

– 

– 

 57.0 

 77.5 

– 

 – 

(23.7)

(23.7)

(0.2)

 0.2 

– 

– 

– 

(23.7) 

At 
28 March 
2020 
£m

20.3 

20.3

(112.9)

(112.9)

(171.7)

 – 

(25.9)

(1.6)

(199.2)

(291.8)

1  Non-cash movements relate to the amortisation of arrangement fees, arrangement fees accrued, movements in lease liabilities and corporate acquisitions.
2  Bank loans net of arrangement fees.

Company

52 weeks ended 27 March 2021

Cash and cash equivalents:

Cash and short-term deposits

Financial liabilities: 

Lease liabilities

Debt:
Bank loans2

CCFF 

Debenture stock

Preference shares

Total borrowings

Net debt

At 
28 March
2020
£m

Cash flows
£m

Non-cash1
£m

At 
27 March
2021
£m

19.2 

19.2 

(2.3)

(2.3)

 – 

 – 

16.9 

16.9 

(99.6) 

(99.6) 

(171.7)

 – 

(25.9)

(1.6)

(199.2)

(279.6)

 8.9 

 8.9 

64.0 

(99.4)

 – 

 – 

(35.4)

(28.8)

2.4 

 2.4 

(0.2)

(0.4)

 –

 –

(0.6)

1.8 

(88.3) 

(88.3) 

(107.9)

(99.8)

(25.9)

(1.6)

(235.2)

(306.6)

131

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes to the Financial Statements 
Continued

24.  Cash, Borrowings and Net Debt continued 

52 weeks ended 28 March 2020

Cash and cash equivalents:

Cash and short-term deposits

Financial liabilities: 

Lease liabilities

Debt:
Bank loans2

Debenture stock

Preference shares

Total borrowings

Net debt

At
30 March
2019
£m

Transition to 
IFRS 16 
£m

Cash flows
£m

Non-cash1
£m

At 
28 March
2020
£m

9.2 

9.2 

–

– 

10.0 

10.0 

– 

– 

19.2 

19.2 

–

–

(88.6) 

(88.6) 

 10.1 

 10.1 

(21.1)

(21.1) 

(99.6) 

(99.6) 

(228.5)

(25.9)

(1.6)

(256.0)

(246.8)

–

–

–

– 

(88.6)

57.0 

(0.2)

– 

– 

57.0 

77.1 

–

– 

(0.2)

(21.3)

(171.7)

(25.9)

(1.6)

(199.2)

(279.6)

1  Non-cash movements relate to the amortisation of arrangement fees, arrangement fees accrued and movements in lease liabilities.
2  Bank loans net of arrangement fees.

25.  Pensions
a)  Retirement Benefit Plans – Group and Company
The Group operates one closed funded defined benefit pension scheme, the Fuller Smith & Turner Pension Plan. The plan is defined benefit in 
nature, with assets held in separate professionally managed, Trustee-administered funds. The Scheme is HM Revenue & Customs registered pension 
plan and subject to standard United Kingdom pension and tax law. On 1 January 2015 the plan was closed to future accrual.

The Group also operates three defined contribution stakeholder pension plans for its employees. The Fuller’s Stakeholder Pension Plan was set 
up for new employees of the Parent Company after the closure of the Fuller, Smith & Turner Pension Plan to new entrants on 1 August 2005. 
The Griffin Stakeholder Pension Plan operates for those employees of a Group subsidiary. The Gales 2001 scheme was set up following the closure 
of the Gales defined benefit scheme in 2001.

The Group offers workplace pensions to all employees who are not members of the three defined contribution stakeholder pension plans. The Group 
offers these pensions through the National Employment Savings Trust (“NEST”).

The Group also pays benefits, which are unfunded, to a number of former employees. The Directors consider these benefits to be defined benefit 
in nature and the full defined benefit liability is recognised on the Balance Sheet.

Group and Company

Total amounts charged in respect of pensions in the year

Charged to Income Statement:

Defined benefit scheme – net finance charge – separately disclosed items

Defined contribution schemes and NEST – total operating charge

Charge/(credit) to equity:

Defined benefit schemes – net actuarial losses/(gains)

Total pension charge/(credit)

52 weeks 
ended 
27 March 
2021
 £m

52 weeks 
ended 
28 March 
2020 
£m

0.1

1.7

1.8

1.0

2.8

 0.6

 2.1 

 2.7

 (5.9) 

 (3.2) 

b)  Defined Contribution Stakeholder Pension Plans – Group and Company
The total cost charged to income in respect of the defined contribution stakeholder schemes is shown in the total operating charge above. 

c)  Defined Benefit Plans – Group and Company
The Scheme provides pensions and lump sums to members on retirement and to their dependants on death.

132

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Trustees are appointed by both the Company and the Scheme’s membership and act in the interest of the Scheme and all relevant stakeholders, 
including the members and the Company. The Trustees are also responsible for the investment of the Scheme’s assets. 

The Company pays the costs as determined by regular actuarial valuations. The Trustees are required to use prudent assumptions to value the 
liabilities and costs of the Scheme whereas the accounting assumptions must be best estimates.

Responsibility for making good any deficit on the Scheme lies with the Company and this introduces a number of risks for the Company. 
The major risks are: 

 – interest and investment risk – The value of the Scheme’s assets are subject to volatility in equity prices. The Scheme has diversified its 

investments to reduce the impact of volatility and variable interest return rates

 – inflation risk – The defined benefit obligation is linked to inflation so higher rates would result in a higher defined benefit obligation 
 – longevity risk – An increase over the assumptions applied will increase the defined benefit obligation.

The Company and Trustees are aware of these risks and manage them through appropriate investment and funding strategies. The Trustees manage 
governance and operational risks through a number of internal control policies. 

The Scheme is subject to regular actuarial valuations, which are usually carried out every three years. In June 2021, the 2019 triennial valuation was 
concluded and the Company have agreed to continue to pay in line with the existing recovery plan. Under this plan, deficit reduction contributions 
started at £2.1 million in July 2019 and increase per annum in line with CPI. Subsequent to the year end, fixed security over certain of the Company’s 
freehold properties (with a net book value of £27.3 million), has been provided to the Scheme as additional security, the value of which will be reviewed 
at each triennial valuation. The next triennial valuation is due on 30 July 2022. 

The figures in the following disclosures were measured using the projected unit credit method.

The Scheme has not invested in any of the Group’s own financial instruments or in properties or other assets in use by the Group.

Key assumptions
The key assumptions used in the 2021 valuation of the Scheme are set out below:

Mortality assumptions

Current pensioners (at 65) – males

Current pensioners (at 65) – females

Future pensioners (at 65) – males

Future pensioners (at 65) – females

2021 
Years

22.2

24.4

23.5

25.9

2020 
Years

22.1

24.3

23.4

25.8

The Scheme is now closed to future accrual. The average age of the members who were active at closure is 56 for males and 52 for females. 
The average age of all non-pensioners is 56.

Key financial assumptions used in the valuation of the Scheme

Rate of increase in pensions in payment

Discount rate

Inflation assumption – RPI

Inflation assumption – CPI (pre 2030/post 2030)

The present value of the Scheme liabilities is sensitive to the assumptions used, as follows:

Impact on Scheme liabilities – increase/(decrease)1

Increase discount rate by 0.1%
Increase inflation assumption by 0.1%2

Increase life expectancies by 1 year

2021

3.35%

1.95%

3.40%

2.5%/3.4%

2020

2.85%

2.40%

2.85%

1.95%

2021
 £m

(2.6)

2.1

7.3

2020 
£m

(2.1) 

 1.8 

 5.7 

1  The sensitivity analyses are based on a change in an assumption whilst holding all of the other assumption constant. In practice this is unlikely to occur and changes in some 

of the assumptions may be correlated. When calculating the sensitivity to change, the same actuarial method has been applied as when calculating the pension liability within 
the Balance Sheet. Due to the Scheme closing to future accrual on 1 January 2015, there are no longer any active members in the Scheme. As the members who were 
active at closure did not maintain a salary link on their past service benefits, the future salary increase assumptions no longer have an impact on the Scheme's liabilities.

2   For members who were active at closure, their pensions now increase in deferment in line with CPI inflation.

133

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Continued

25.  Pensions continued

Assets in the Scheme

Corporate bonds

Index linked debt instruments

Gilts

UK equities

Overseas equities
Alternatives1

Cash

Annuities

Total market value of assets

1  Alternatives is composed of holdings in diversified growth investment funds. 

Fair value of Scheme assets

Present value of Scheme liabilities

Deficit in the Scheme

27 March 
2021
£m

28 March 
2020
 £m

25.5

28.3

 – 

–

30.6

53.7

1.9

3.8

143.8

2021 
£m

143.8

(147.3)

(3.5)

 26.9 

–

 24.0 

 17.0 

 20.9 

 30.5 

 0.9 

 3.6 

123.8

2020
 £m

123.8

(128.5)

(4.7)

Included within the total present value of Group and Company Scheme liabilities of £147.3 million (2020: £128.5 million) are liabilities of £2.1 million 
(2020: £2.4 million) which are entirely unfunded.

Defined benefit obligation

Fair value of Scheme assets

Net defined benefit deficit

Balance at beginning of the year

Included in profit and loss

Current service cost

Net interest cost

Included in Other Comprehensive Income

Actuarial gains/(losses) relating to:

Actual return less expected return on Scheme’s assets

Experience gains/(losses) arising on Scheme liabilities

Other

Employer special contributions

Employer contributions

Benefits paid

2021
£m

2020
 £m

(128.5)

(148.3)

2021
£m

123.8

–

(3.0)

(3.0)

–

(20.5)

(20.5)

–

–

4.7

4.7

 – 

(3.7)

(3.7)

 – 

19.1

19.1

 – 

 – 

4.4

4.4

–

2.9

2.9

19.5

–

19.5

–

2.3

(4.7)

(2.4)

Balance at end of the year

(147.3)

(128.5)

143.8

The weighted average duration of the Scheme’s liabilities at the end of the period is 17 years (2020: 17 years).

2020
 £m

111.9

–

3.1

3.1

(13.2)

 – 

(13.2)

24.0

2.4

(4.4)

22.0

123.8

2021
 £m

(4.7)

–

(0.1)

(0.1)

19.5

(20.5)

(1.0)

–

2.3

–

2.3

(3.5)

2020 
£m

(36.4)

–

(0.6)

(0.6)

(13.2)

19.1

5.9

24.0

2.4

 – 

26.4

(4.7)

The total contributions to the scheme in the next financial year are expected to be £2.3 million for the Group and Company. Following the 
conclusion of the 2019 triennial valuation on 15 June 2021, it was agreed that the Company would continue to pay contributions in line with the 
deficit recovery plan which started at £2.1 million in July 2019 and increase each year with CPI. The recovery deficit plan will be reviewed at the next 
triennial valuation which is due on 30 July 2022. No further payments are made as the Scheme is now closed to future accrual. 

In the prior year, following the sale of the Fuller’s Beer Business to Asahi Europe Ltd, which completed on 27 April 2019, the Group made a special 
contribution of £24.0 million of net cash proceeds from the sale to the Scheme.

134

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 202126.  Preference Share Capital
Group and Company

Authorised, issued and fully paid share capital
Number authorised and in issue:

At 30 March 2019, 28 March 2020 and 27 March 2021

Monetary amount:

At 30 March 2019, 28 March 2020 and 27 March 2021

First 6% 
cumulative 
preference 
share of  
£1 each 
Number 
000s

Second 8% 
cumulative 
preference 
share of  
£1 each 
Number 
000s

 400 

 1,200 

Total 
Number 
000s

 1,600 

 £m 

 0.4 

 £m 

 1.2 

 £m 

 1.6 

The first 6% cumulative preference shares of £1 each are entitled to first payment of a fixed cumulative dividend and on winding up to a return of paid 
capital plus arrears of dividends. The second 8% cumulative preference shares of £1 each are entitled to second payment of a fixed cumulative dividend 
and on winding up a return of capital paid up (plus a premium calculated by reference to an average quoted price on the London Stock Exchange for 
the previous six months) plus arrears of dividends.

Preference shareholders may only vote in limited circumstances: principally on winding up, alteration of class rights or on unpaid preference dividends. 
Preference shares cannot be redeemed by the holders, other than on winding up.

27.  Provisions

Group and Company

Balance at beginning of the year

Utilised 

Transferred to right-of-use assets

Balance at end of the year

Analysed as:

Due within one year

Due in more than one year

Further information has not been disclosed about the legal claim as it is an ongoing dispute. 

Legal claim

Onerous lease 

2021 
£m

4.1

(0.1)

–

4.0

2021 
£m

4.0

–

4.0

2020
 £m

 4.2

(0.1)

 – 

4.1

2020
 £m

4.1

 –

4.1

2021 
£m

–

–

–

–

2021 
£m

–

–

–

2020
 £m

 2.6 

 – 

(2.6) 

 –

2020
 £m

 – 

 – 

 – 

135

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes to the Financial Statements 
Continued

28.  Financial Instruments
Details of the Group’s treasury function are included in the Financial Review’s discussion of financial risks and treasury policies on page 25.

The accounting treatment of the Group’s financial instruments is detailed in note 1. 

a)  Capital Management – Group and Company
As described in note 1, the Group considers its capital to comprise the following:

Group

Ordinary share capital

Share premium

Capital redemption reserve

Hedging reserve

Retained earnings

Preference shares

Company

Ordinary share capital

Share premium

Capital redemption reserve

Hedging reserve

Merger reserve

Retained earnings

Preference shares

2021 
£m

22.8

4.2

3.7

(0.5)

366.3

1.6

398.1

2021
 £m

22.8

4.2

3.7

(0.5)

(1.6)

320.7

1.6

350.9

2020
 £m

22.8

4.2

3.7

(0.9)

417.1

1.6

448.5

2020 
£m

22.8

4.2

3.7

(0.9)

–

373.5

1.6

404.9

In managing its capital, the primary objective is to ensure that the Group is able to continue to operate as a going concern and to maximise return 
to shareholders through a combination of capital growth, distributions and the payment of preference dividends to its preference shareholders. 
The Group seeks to maintain a ratio of debt and equity that balances risks and returns at an acceptable level and maintains sufficient funds to meet 
working capital targets, investment requirements and comply with lending covenants. The Group did not buy back any shares in the 52 weeks ended 
27 March 2021 (2020: £0.5 million). As a minimum, the Board reviews the Group’s dividend policy twice yearly and reviews the treasury position 
at every Board meeting.

136

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021b)  Categories of Financial Assets and Liabilities
The Group’s financial assets and liabilities as recognised at the Balance Sheet date may also be categorised as follows:

Group

Non-current assets

Financial assets at amortised cost:

Loans and other receivables in scope of IFRS 9

Total non-current assets

Current assets

Trade and other receivables in scope of IFRS 9

Total current assets

Total financial assets

Current liabilities

Financial liabilities at amortised cost:

Trade and other payables in scope of IFRS 9

Lease liabilities

Loans

Total carried at amortised cost

Total current liabilities

Non-current liabilities

Derivative financial instruments used for hedging

Financial liabilities at amortised cost:

Lease liabilities

Loans and debenture stock

Preference shares

Total carried at amortised cost

Total non-current liabilities

Total financial liabilities

2021
 £m

2020
 £m

–

–

2.1

2.1

2.1

25.4

6.7

207.7

239.8

239.8

 0.1 

 0.1 

2.4

2.4

2.5

30.0

 8.9 

171.7

210.6

210.6

0.7

 1.1 

83.2

25.9

1.6

110.7

111.4

351.2

 104.0 

25.9

 1.6 

131.5

132.6

343.2

137

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Continued

28.  Financial Instruments continued

Company

Non-current assets

Financial assets at amortised cost:

Loans and other receivables in scope of IFRS 9 

Total non-current assets

Current assets

Trade and other receivables in scope of IFRS 9

Total current assets

Total financial assets

Current liabilities

Financial liabilities at amortised cost:

Trade and other payables in scope of IFRS 9

 Lease liabilities

 Loans

Total carried at amortised cost

Total current liabilities

Non-current liabilities

Derivative financial instruments used for hedging

Financial liabilities at amortised cost:

Lease liabilities

Loans and debenture stock

Preference shares

Total carried at amortised cost

Total non-current liabilities

Total financial liabilities

2021
 £m

2020
 £m

–

–

2.1

2.1

2.1

158.4

6.5

207.7

372.6

372.6

 0.1 

 0.1 

9.9

9.9

10.0

159.6

 7.9

171.7

339.2

339.2

0.7

 1.1 

81.8

25.9

1.6

109.3

110.0

482.6

 91.7 

25.9

 1.6 

119.2

120.3

 459.5

There is no set-off of financial assets and liabilities as shown above.

c)  Financial Risks – Group and Company
The main risks associated with the Group’s financial assets and liabilities are set out below, as are the Group’s policies for their management. 

Derivative instruments are used to change the economic characteristics of financial instruments in accordance with Group policy.

i.  Interest rate risk
The Group manages its cost of borrowings using a mixture of fixed rates, variable rates and interest rate swaps. Fixed rates do not expose the Group 
to cash flow interest rate risk, but do not enjoy a reduction in borrowing costs in markets where rates are falling. Floating rate borrowings, although 
not exposed to changes in fair value, expose the Group to cash flow risk following rises in interest rates and cost.

The debentures totalling £25.9 million (2020: £25.9 million) and the CCFF totalling £99.8 million (2020: £nil), net of interest paid in advance, 
are at fixed rates. The bank loans totalling £107.9 million (2020: £171.7 million), net of arrangement fees, are at floating rates. At the year end, after 
taking account of interest rate swaps, 19% (2020: 23%) of the Group’s bank loans and 63% (2020: 34%) of gross borrowings were at fixed rates.

138

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Interest rate swaps 
The Group has entered into interest rate swap agreements, where the Group pays a fixed rate and receives one month or three month LIBOR, in 
order to hedge the risk of variation in interest cash flows on its borrowings. At the Balance Sheet date £20.0 million of the Group and Company’s 
borrowings (2020: £40.0 million) were hedged by interest rate swaps at a blended fixed rate of 2.30% (2020: 2.42%). The swap active at 27 March 
2021 expires in 2022. 

The interest rate swap is expected to impact the Income Statement in line with the liquidity risk table shown in section (iii) below. The interest rate 
swap cash flow hedge in effect at 27 March 2021 was assessed as being highly effective. Net unrealised gain of £0.3 million (2020: £0.2 million) 
has been recorded in Other Comprehensive Income. An interest rate swap for £20.0 million expired in August 2020 and resulted in £0.2 million 
net realised gain.

Sensitivity – Group and Company
The Group borrows in Sterling at market rates. Three month Sterling LIBOR rate during the 52 weeks ended 27 March 2021 ranged between 
0.09% and 0.58%. The Directors consider 1.00% to be a reasonable possible increase in rates and 0.50% to be a reasonable possible decrease 
in rates, with reference to market yield curves and the current economic conditions.

The annualised effect of these changes to interest rates on the floating rate debt at the Balance Sheet date, all other variables being constant, 
are as follows: 

Impact on post-tax profit and net equity – increase/(decrease)

Decrease interest rate by 0.5%

Increase interest rate by 1.0%

1  The Company has substantial interest bearing payables due to subsidiary companies (note 23).

Group

Company1

2021
£m

0.4

(0.7)

2020
£m

 0.5 

(1.1) 

2021
£m

0.9

(1.8)

2020
£m

 1.1

(2.1) 

ii.  Credit risk
The risk of financial loss due to a counter party’s failure to honour its obligations arises principally in relation to transactions where the Group 
provides goods and services on deferred payment terms, deposits surplus cash and enters into derivative contracts. 

Group policies are aimed at minimising losses and deferred terms are only granted to customers who demonstrate an appropriate payment history 
and satisfy credit worthiness procedures. Individual customers are subject to credit limits to control debt exposure and goods may also be sold on 
a cash with order basis. 

Cash deposits with financial institutions for short periods and derivative transactions are only permitted with financial institutions approved by 
the Board. There are no significant concentrations of credit risk within the Group. The maximum credit risk exposure relating to financial assets 
is represented by their carrying value as at the Balance Sheet date.

Trade and other receivables
The Group records impairment losses on its trade receivables separately from gross receivables. Further detail is included in note 20.

iii.  Liquidity risk
The Group minimises liquidity risk by managing cash generation, applying trade receivables collection targets, monitoring daily cash receipts and 
payments and setting rolling cash forecasts. Investments have cash payback periods applied as part of a tightly controlled investment appraisal 
process. The Group’s rating with credit agencies is excellent.

The Group has a mixture of long and short-term borrowings and overdraft facilities: 9% (2020: 11%) of the Group’s borrowings are repayable after 
more than five years, 3% (2020: 76%) within the first to fifth years and 88% (2020: 13%) within one year.

The tables on the following page summarise the maturity profile of the Group’s financial liabilities at 27 March 2021 based on undiscounted 
contractual cash flows, including interest payable. Floating rate interest is estimated using the prevailing interest rate at the Balance Sheet date.

139

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes to the Financial Statements 
Continued

28.  Financial Instruments continued

Group at 27 March 2021
Interest bearing loans and borrowings1
Preference shares2

Trade and other payables

Lease liabilities

On 
demand 
£m

Less than
 3 months
 £m

–

–

12.7

–

0.9

–

8.7

7.2

3 to 12 
months
£m

210.0

0.1

4.0

10.2

1 to 5 
years 
£m

12.8

0.5

–

10.4

More than 5 
years 
£m

22.9

3.4

–

80.9

Total 
£m

246.6

4.0

25.4

108.7

1  Bank loans are included after taking account of the following cash flows in relation to the interest rate swap held in respect of these borrowings: 

Interest rate swaps

–

0.1

0.3

0.2

–

0.6

Group at 28 March 2020
Interest bearing loans and borrowings1
Preference shares2

Trade and other payables

Lease liabilities

On 
demand3
£m

 160.1 

 – 

 12.6 

 –

Less than
 3 months 
£m

 1.2 

 –

 13.3

3.0

3 to 12 
months
 £m

 29.9 

 0.1 

4.1

9.1

1 to 5 
years 
£m

 – 

 0.5 

–

41.7

More than 5 
years 
£m

 24.3 

 3.4 

 – 

94.7

Total 
£m

 215.5 

 4.0 

30.0

148.5

1   Bank loans are included after taking account of the following cash flows in relation to the interest rate swap and cap held in respect of these borrowings:

Interest rate swaps

–

0.2

0.3

0.4

–

0.9

2  The preference shares have no contractual repayment date. For the purposes of the table above interest payments have been shown for 20 years from the Balance Sheet 

date but no further.

3   The £160.1 million has been restated from the 1 to 5 years bucket to the on demand bucket. This is because at the end of FY20 there was a technical breach of the covenants 

and therefore the balance should have been disclosed within the on demand bucket. 

The Company figures are as for the Group, except as follows:

Company at 27 March 2021
Amounts due to subsidiary undertakings3

Trade and other payables

Lease liabilities

Company at 28 March 2020
Amounts due to subsidiary undertakings3

Trade and other payables

Lease liabilities

On 
demand
 £m

133.1

12.6

–

 132.2

 11.5 

 –

Less than
 3 months 
£m

–

8.7

7.1

 – 

 11.8

2.7

3 to 12 
months 
£m

–

4.0

9.9

1 to 5 
years 
£m

–

–

More than 
5 years 
£m

–

–

10.2

79.5

 – 

 4.1 

8.1

 – 

– 

 – 

 – 

36.3

85.0

Total 
£m

133.1

25.3

106.7

 132.2 

27.4

132.1

3  Amounts due to subsidiary undertakings have no fixed repayment date. Interest is payable on the balance at 3% above the Bank of England base rate.

Security – Group and Company
The 10.7% debentures 2023 are secured on property, plant and equipment with a net book value of £11.6 million (2020: £11.0 million). The 6.875% 
debentures 2028 are secured by a floating charge over the assets of the Company.

Covenants – Group and Company
The Group and Company are subject to a number of covenants in relation to their borrowing facilities which, if contravened, would result in its 
loans becoming immediately repayable. These covenants inter alia specify maximum net debt to earnings before interest, tax, depreciation and 
amortisation, and minimum earnings before interest, tax, depreciation and amortisation to interest.

140

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021When it came apparent that as a result of coronavirus the Company’s pubs and hotels would need to temporarily close, Fuller’s began discussions 
with its lenders and formally agreed appropriate amendments to its banking agreements with its lenders. The revised covenants focus on liquidity 
headroom metrics, which are more appropriate under the current coronavirus conditions. The agreement was initially through to September 2020 
and was later extended to March 2021. As part of the amend and extend of the facilities, as agreed on 20 April 2021, the covenants were waived 
through to and including March 2022 and replaced with the liquidity test. 

d)  Fair Value

Group

Financial assets

Book value

2021 
£m

2020 
£m

Fair value

2021
 £m 

2020 
£m

Fair 
value 
Level

Loans and other receivables due in more than one year in scope of IFRS 9

–

 0.1 

–

 0.1 

Financial liabilities

Lease liabilities

Fixed rate borrowings

Floating rate borrowings

Preference shares

Interest rate swaps

(89.9)

(125.7)

(107.9)

(1.6)

(0.7)

(112.9)

(25.9) 

(171.7)

(1.6) 

(1.1) 

(89.9)

(132.7)

(107.9)

(1.6)

(0.7)

(112.9)

(33.4) 

 (171.7)

(2.0) 

(1.1) 

3

3

3

3

3

2

The Company figures are as for the Group above except for:

Company

Financial liabilities

Lease liabilities

Book value

2021 
£m

2020
 £m

Fair value

2021 
£m

2020 
£m

Fair
value 
Level

(88.3)

(99.6)

(88.3)

(99.6)

3

Level 1 fair values are valuation techniques where inputs are quoted prices in active markets for identical assets or liabilities that the entity can access 
at measure data. 

Level 2 fair values are valuation techniques where all inputs which have a significant effect on the recorded fair value are observable, either directly 
or indirectly, but are not derived directly from quoted prices in active markets. The Group bases its valuations on information provided by financial 
institutions, who use a variety of estimation techniques based on market conditions, such as interest rate expectations, existing at each Balance 
Sheet date.

Level 3 fair values are valuation techniques for which all inputs that have a significant effect on the recorded fair value are not observable. 
Derivative fair values are obtained from quoted market prices in active markets. The fair values of borrowings have been calculated by discounting 
the expected future cash flows at prevailing interest rates. Interest rates for borrowings range from 1.3% to 10.7%. The fair values of preference 
shares have been calculated using the market interest rates. 

Management assessed that the fair values of cash and short-term deposits, trade receivables and other receivables, and trade and other payables 
approximate their carrying amounts largely due to the short-term maturities of these instruments.

There were no transfers between levels in the fair value hierarchy as at 27 March 2021 and 28 March 2020.

141

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes to the Financial Statements 
Continued

29.  Share Capital and Reserves
a)  Share Capital

Authorised, issued and fully paid 
Number in issue

At 30 March 2019

Issue of Share Capital

Reclassification to Deferred shares

Cancellation of Deferred shares

Share conversions

At 28 March 2020

Share conversions

At 27 March 2021

Proportion of total equity shares at 27 March 2021

Monetary amount

At 28 March 2020

Share conversions

At 27 March 2021

‘A’ ordinary 
shares of
40p each 
Number
 000s

 ‘C’ ordinary 
shares of
40p each 
Number 
000s 

‘B’ ordinary 
shares of 
4p each 
Number 
000s

‘D’ ordinary 
shares of 
0.1p each
Number
000s

33,578

14,503

89,052

–

Deferred 
shares of 
0.1p each
Number
000s

–

–

Total
Number
000s

137,133

552,318

–

–

–

42

–

–

–

(42)

–

–

–

–

33,620

14,461

89,052

–

33,620

24.5%

–

14,461

10.6%

–

89,052

64.9%

£m

13.4

–

13.4

£m

5.8

–

5.8

£m

3.6

–

3.6

552,318

(552,318)

552,318

–

–

–

–

–

–

–

£m

–

–

–

(552,318)

(552,318)

–

–

–

–

–

£m

–

–

–

–

137,133

137,133

100%

£m

22.8

–

22.8

Share capital represents the nominal value proceeds received on the issue of the Company’s equity share capital, comprising 40p and 4p ordinary 
shares. The Company’s preference shares are classified as non-current liabilities in accordance with IFRS (see note 26).

The ordinary shareholders are entitled to be paid a dividend out of any surplus profits and to participate in surplus assets on winding up in proportion 
to the nominal value of each class of share (‘B’ shares have one-tenth of the nominal value of ‘A’ and ‘C’ shares).

All equity shares in the Company carry one vote per share, save that shares held in treasury have their voting rights suspended. The ‘A’ and ‘C’ shares 
have a 40p nominal value and the ‘B’ shares have a 4p nominal value so that a ‘B’ share dividend will be paid at 10% of the rate applying to ‘A’ and ‘C’ 
shares. The ‘A’ shares are listed on the London Stock Exchange. The ‘C’ shares carry a right for the holder to convert them to ‘A’ shares by written 
notice in the 30 day period following the half year and preliminary announcements. The ‘B’ shares are not listed and have no conversion rights. 
In most circumstances the value of a ‘B’ share is deemed to be 10% of the value of the listed ‘A’ shares. The Trustee holding shares for participants 
of the LTIP currently waives dividends for shares held during the initial three year period. Dividends are not paid on shares held in treasury.

The Articles include provisions relating to the Company’s ‘B’ and ‘C’ shares which provide that shareholders who wish to transfer their shares may 
only do so if the transfer is to another ‘B’ or ‘C’ shareholder, or if the transfer is to certain of that shareholder’s family members or their executors 
or administrators or, where shares are held by Trustees, to new Trustees, or to the Trustees of any employee share scheme, or if the Company is 
unable to identify another shareholder of that class willing to purchase the shares within the specified period, to any person.

The ‘D’ share with nominal value of 0.1p were issued to the ordinary shareholders in the following proportions: ten ‘D’ shares for each ‘A’ ordinary 
share and ‘C’ ordinary share in issue and one ‘D’ share for each ‘B’ ordinary share in issue. The ‘D’ shares were reclassified as a deferred shares and 
subsequently cancelled upon payment of a single ‘D’ share dividend (note 9).

142

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021b)  Own Shares
Own shares relate to shares held by independently managed ESOTs together with the Company’s holding of treasury shares. Shares are purchased 
by the ESOTs in order to satisfy potential awards under the LTIP and SIP. Treasury shares are used, inter alia, to satisfy options under the Company’s 
share options schemes. The LTIP ESOT has waived its rights to dividends on the shares it holds. Treasury shares have voting and dividend rights 
suspended. All own shares held, as below, are excluded from earnings and net assets per share calculations. 

Number

At 30 March 2019

Shares purchased

Shares transferred

Shares released

At 28 March 2020

Shares released

At 27 March 2021

Monetary amount

At 30 March 2019

Shares purchased

Shares transferred

Shares released

At 28 March 2020

Shares released

At 27 March 2021

Treasury shares

LTIP ESOT

SIP ESOT

Total

Total 

‘A’ ordinary 
40p shares 
000s

‘B’ ordinary 
4p shares 
000s

‘B’ ordinary 
4p shares 
000s

‘C’ ordinary 
40p shares 
000s

‘A’ ordinary 
40p shares 
000s

‘A’ ordinary 
40p shares 
000s

‘B’ ordinary 
4p shares 
000s

‘C’ ordinary 
40p shares 
000s

Own shares
000s

 1,567 

 4,558 

 235 

 49 

(41) 

(294) 

 – 

 – 

 – 

 1,281 

 4,558 

(7)

–

1,274

4,558

£m

14.9

 0.4 

(0.5) 

(2.8) 

 12.0 

(0.1)

11.9

£m

 4.6 

 – 

 – 

 – 

 4.6 

–

4.6

 91 

 – 

 – 

 326 

–

326

£m

 0.2 

 0.1 

 – 

 – 

 0.3 

–

0.3

 6 

 – 

 – 

 – 

 6 

–

6

£m

 0.1 

 – 

 – 

 – 

 0.1 

–

0.1

 91 

 – 

 – 

 1,574 

 4,793 

 7 

 – 

 41 

 49 

 – 

(43) 

(337) 

5

–

5

£m

 – 

 – 

 0.5 

(0.4) 

 0.1 

–

0.1

 1,286 

 4,884 

(7)

–

1,279

4,884

 £m 

 14.9 

 0.4 

– 

(3.2) 

 12.1 

(0.1)

12.0

 £m 

 4.8 

 0.1 

 – 

 – 

 4.9 

–

4.9

 6 

 – 

 – 

 – 

 6 

–

6

 £m 

 0.1 

 – 

 – 

 – 

 0.1 

–

0.1

6,373

140

 – 

(337)

6,176

(7)

6,169

 £m

19.8

0.5

 –

(3.2)

17.1

(0.1)

17.0

Market value at 27 March 2021

11.0

3.9

0.3

0.1

–

11.0

4.2

0.1

15.3

c)  Other Capital Reserves
Share premium account
The balance in the share premium account represents the proceeds received above the nominal value on the issue of the Company’s equity share 
capital. In the prior year, share premium was capitalised by £0.6 million in order to issue ‘D’ shares with the nominal value of 0.1p each to ordinary 
shareholders. The ‘D’ shares were reclassified as a deferred share and subsequently cancelled upon payment of a single ‘D’ share dividend (note 9). 

Capital redemption reserve
The capital redemption reserve balance arises from the buy-back of the Company’s own equity share capital.

Hedging reserve
The hedging reserve contains the effective portion of the cash flow hedge relationships incurred at the Balance Sheet date, net of tax.

Merger reserve
The merger reserve arises on the hive up of a subsidiary at market value with any difference between the reduction in investment and the underlying 
assets being recognised in this reserve. 

143

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes to the Financial Statements 
Continued

30.  Share Options and Share Schemes
The key points of each of the Group's share schemes for grants up to 27 March 2021 are summarised below. All schemes are equity-settled. 
All disclosure relates to both Group and Company. For the purposes of option and LTIP schemes, “Adjusted EPS” will normally be consistent 
with the post-tax earnings per share excluding separately disclosed items as presented in the financial statements. However, the Remuneration 
Committee is authorised to make appropriate adjustments to Adjusted EPS as applied to these schemes.

Savings Related Share Option Scheme (“SAYE”)
This scheme grants options over shares at a discount of 20% on the average market price over the three days immediately prior to the date of offer. 
Employees must save a regular amount each month. Savings are made over three or five years, at the participant's choice. The right to buy shares at the 
discounted price lasts for six months after the end of the savings contract. There are no performance conditions, other than continued employment.

Senior Executive Share Option Scheme
This is an unapproved Executive Share Option Scheme. No new grants have been made under this scheme since 2013 and all remaining options were 
exercised during the year ended 28 March 2020. 

Executive Share Option Scheme 
This is an approved Executive Share Option Scheme. For the grants up to the year ended 28 March 2020 the options vest if growth in Adjusted 
EPS exceeds the growth in RPI by 9% or more, over the three year performance period of the option. From the grant made during the year ended 
27 March 2021 onwards, the options vest if the set pre-tax Adjusted EPS target is achieved. The options must then be exercised within seven years 
after the end of the performance period.

LTIP
This plan awards free shares. Up until the LTIP granted during the year ended 27 March 2021 vesting is conditional on growth in Adjusted EPS 
exceeding growth in RPI by 9% or more over the three year initial performance period of the award, with vesting levels on a sliding scale from 40% 
up to 100%, if growth in Adjusted EPS exceeds growth in RPI by 24% or more. 

From the LTIP granted during the year ended 27 March 2021 vesting is conditional upon pre-tax Adjusted EPS targets, with vesting levels on 
a sliding scale from 25% up to 100% dependent on the level of EPS achieved. An independent firm of advisors verifies the vesting level each year. 
The initial vesting period is three years. After this time the shares may be passed to the plan participants, as long as vesting conditions are met. 

SIP
This plan awards free shares. An equal number of shares are awarded to each eligible employee. The maximum value of the shares allowable under the 
scheme is £3,000 per year, per person with at least five months’ service as at 15 May each year. The basis of the award was changed with effect from 
the 2018 award so that all eligible employees receive the same number of shares. There is no requirement for performance targets (although there 
may be tax consequences if sold within five years of the award). 

Share-based payment expense recognised in the year
The expense recognised for share-based payments in respect of employee services received during the 52 weeks ended 27 March 2021 
is £0.3 million credit (2020: £0.5 million charge). The whole of that expense arises from equity-settled share-based payment transactions.

Market value
The market value of the shares at 27 March 2021 was £8.60 (2020: £6.50).

Movements in the year
The following tables illustrate the number and weighted average exercise prices (“WAEP”) of, and movements in, each category of share instrument 
during the year. 

Volatility
The expected volatility is based on the historical volatility over the expected life of the rights.

144

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021a)  SAYE

Outstanding at the beginning of the year

Granted

Forfeited

Expired

Exercised

Outstanding at the end of the year

Exercisable at the end of the year

Weighted average share price for options exercised in the year

Weighted average contractual life remaining for share options outstanding at the year end

Weighted average share price for options granted in the year

Weighted average fair value of options granted during the year

Range of exercise prices for options outstanding at the year end

– from

– to

Outstanding share options granted to employees under the SAYE scheme are as follows:

Exercisable at

September 2020

September 2020

September 2021

September 2021

September 2022

September 2023

November 2023

November 2025

b) Share Option Schemes

Outstanding at the beginning of the year

Exercised

Outstanding at the end of the year

Weighted average share price for options exercised in the year

2021 
 Number 
000s

167

410

(78)

(38)

(1)

460

9

£8.99

3.1 years

£5.59

£1.38

£4.35

£8.70

2021 
WAEP

£7.98

£4.35

£7.54

£8.06

£8.12

£4.79

£8.51

2020 
Number 
000s

 485 

 – 

2020 
WAEP 

£7.89 

n/a

(129) 

£7.90 

n/a

£7.80 

£7.98 

–

(189) 

 167 

 – 

£10.13 

2.2 years

n/a

n/a

£7.70

£8.70

 Number of 
‘A’ ordinary 
shares under 
option 
2021
 000s

 Number of 
‘A’ ordinary 
shares under 
option 
2020 
000s

 Exercise 
price 40p 
shares
 £

8.70

8.12

7.74

7.70

8.12

7.70

4.35

4.35

6

3

17

24

3

4

228

175

460

 26 

 40 

 35 

 50 

 6 

10

–

–

 167 

Senior Executive Share Option Scheme

2021 
 Number 
000s

–

–

–

n/a

2021
 WAEP

n/a

n/a

n/a

2020 
Number 
000s

 75 

(75) 

–

£9.67 

2020 
WAEP

£7.00 

£7.00 

n/a

145

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes to the Financial Statements 
Continued

30.  Share Options and Share Schemes continued

Outstanding at the beginning of the year

Granted

Lapsed

Surrendered*

Exercised

Outstanding at the end of the year

Exercisable at the end of the year

Weighted average share price for options exercised in the year

Weighted average contractual life remaining for share options outstanding at the year end

Weighted average share price for options granted in the year

Weighted average fair value of options granted during the year

Range of exercise prices for options outstanding at the year end

– from

– to

2021
Number 
000s

159

163

(44)

(65)

(1)

212

26

£7.36

8.63 years

£6.92

£0.94

£6.92

£10.90

Executive Share Option Scheme

2021 
WAEP

£9.69

£6.92

2020 
Number 
000s

 188 

 34 

2020
 WAEP

£9.50 

£9.61 

£10.24

(42) 

£10.24 

£9.71

£5.78

£7.46

£9.03

–

(21) 

 159 

 47 

–

£8.84 

£9.69 

£9.43 

£10.05 

6.93 years

£9.70 

£0.84 

£5.78 

£10.90 

*  During the year ended 27 March 2021, 65,073 options were surrendered and replacement options granted, shown within the number granted above. This was treated as 
a modification of the original grants and as such the fair value recognised for the replacement options was reduced by the calculated fair value of the surrendered options 
as at the date of surrender, the average of which was £0.35. The fair value calculation for the surrendered options was performed consistently with the inputs disclosed at 
section e)(i) below except as follows. The expected remaining life ranged from 2 to 6 years, the volatility ranged from 17.7% to 20.9% and the risk-free interest rate used 
ranged from -0.1% to 0.05%.

Outstanding options which are capable of being exercised between three and ten years from date of issue and their exercise prices are shown in the 
table below:

Exercisable in/between

2013 and 2020

2014 and 2021

2015 and 2022

2016 and 2023

2017 and 2024

2018 and 2025

2020 and 2027

2021 and 2028

2022 and 2029

2023 and 2030

Executive Approved Scheme

Number of 
‘A’ ordinary 
shares under 
option 
2021
000s

Number of 
‘A’ ordinary 
shares under 
option 
2020
000s

–

2

5

9

5

5

–

19

4

163

212

1 

2 

5 

10 

17 

13 

38 

42 

31

– 

 159 

 Exercise 
price 40p 
shares
 £

 5.78 

 7.09 

 7.05 

 9.10 

 9.65 

 10.90 

 10.34 

 9.46 

9.61

 6.92 

146

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021c)  LTIP 

Shares

Outstanding at the beginning of the year

Granted 

Adjustment for ‘D’ shares impact

Lapsed

Outstanding at the end of the year

2021 
‘A’ shares 
Number 
000s 

288

220

–

(104)

404

2021 
‘B’ shares 
Number 
000s

721

549

–

(261)

1,009

2020
‘A’ shares 
Number 
000s

2020 
‘B’ shares 
Number
 000s

 360 

 115 

 18 

(205) 

 288 

 901 

 288 

 45 

(513) 

 721 

Weighted average share price for shares vested in the year

n/a

n/a

n/a

n/a

For shares outstanding at the year end, the weighted average contractual life remaining is

1.91 years

1.91 years

1.60 years

1.60 years

Weighted average share price for shares granted in the year

Weighted average fair value of shares granted during the year

£5.90

£5.75

£0.59

£0.58

£9.70 

£8.95 

£0.97 

£0.90 

All LTIPs have a vesting price of £nil. LTIP shares do not receive dividends until vested.

d)  SIP

Outstanding at the beginning of the year

Granted

Lapsed

Released

Outstanding at the end of the year

Weighted average share price for shares released in the year

For shares outstanding at the year end, the weighted average contractual life remaining is

Weighted average share price for shares granted during the year

Weighted average fair value of shares granted during the year

2021 
Number
 000s

150

–

–

(38)

112

2020
Number 
000s

 254 

 43 

(1) 

(146) 

 150 

£7.22

£9.61 

1.88 years

2.61 years

–

–

£10.34 

£10.34 

Outstanding SIP shares represent shares allocated and held by the SIP Trustees on behalf of employees, which remain in the trust for between three 
and five years. All SIPs have a vesting price of £nil. SIP shares receive dividends once allocated.

147

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes to the Financial Statements 
Continued

30.  Share Options and Share Schemes continued
e)  Fair Value of Grants
i.  Equity-settled options and LTIPs
The fair value of equity-settled share options granted is estimated as at the date of grant, taking into account the terms and conditions upon 
which the awards were granted. The following table lists the inputs to the model used for the 52 weeks ended 27 March 2021 and 52 weeks ended 
28 March 2020, except for exercise price and the weighted average share price for grants in the year, which are disclosed in sections a) to d) above.

Fair value inputs

Dividend yield (%)

Expected share price volatility (%)

Risk-free interest rate (%)

Expected life of option/award (years)

LTIP scheme

2021

nil%

n/a

(0.1%)

3 years

2020

1.8%

n/a

0.4%

3 years

SAYE

2021

nil%

17.2%–19.1%

(0.1%)

3 to 5 years

Executive Share Option Scheme

2021

nil%

18.7%

(0.1%)

4 years

2020

1.8%

15.8%

0.4%

4 years

2020

n/a

n/a

n/a

n/a

Model used

Black Scholes

Black Scholes Black Scholes

n/a Black Scholes

Black Scholes

ii.  SIP free shares awarded
The fair value of free shares awarded under the SIP is the share price at the date of allocation. The total value of SIPs awarded is a fixed rate based on the 
Group’s performance in the preceding financial year. The number of shares awarded is therefore dependent on the share price at the date of the award. 

31.  Guarantees and Commitments
a)  Operating Lease Commitments
Operating leases where the Group is the lessor
The Group earns rental income from two sources. Licensed property included within property, plant and equipment is rented under agreements 
where lessees must also purchase goods from the Group. Additionally there are a smaller number of agreements in respect of investment properties 
where there is no requirement for the lessee to purchase goods.

Investment properties are let to third parties on leases that have remaining terms of between one and fifteen years. 

At 27 March 2021 future minimum rentals receivable are as follows:

Group

Within one year

Between one year and five years

After five years

Company

Within one year

Between one year and five years

After five years

Investment properties

Property, plant and equipment

2021
£m

0.5

0.7

0.3

1.5

0.5

0.7

0.3

1.5

2020
£m

0.8 

1.0

0.5 

 2.3 

0.8 

1.0

0.5 

 2.3 

2021
£m

7.8

11.2

0.8

19.8

7.8

11.2

0.8

19.8

2020
£m

3.1 

4.8

3.3 

 11.2

2.6 

4.7 

4.8 

12.1 

The Group and Company’s commercial leases on property are principally for licensed outlets. The terms of the leases are normally for either three, 
four or five years. The agreements allow for annual inflationary increases and full rental reviews occur on renewal of the lease.

At 27 March 2021 future minimum rentals receivable under non-cancellable sub-leases included in the figures above were £1.6 million (2020: £5.4 million). 

148

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 2021b)  Other Commitments 

Group and Company

Capital commitments – authorised, contracted but not provided for

2021 
£m

2.4

2020
£m

1.3 

32.  Related Party Transactions
Group and Company
During the current and prior years the Company provided various administrative services to the Fuller, Smith & Turner Pension Plan free of charge. 
In addition, the Company settled costs totalling £368,000 (2020: £497,000) relating to the provision of actuarial, consulting and administrative 
services by third parties to the Fuller, Smith & Turner Pension Plan.

Compensation of key management personnel (including Directors)

Short-term employee benefits

Termination benefits

Post-employment benefits

Share-based payments

Company Only
During the year the Company entered into the following related party transactions:

52 weeks 
ended 
27 March 
2021
 £m

52 weeks 
ended 
28 March
 2020
 £m

3.0

0.1

0.3

–

3.4

4.3

1.1

0.4

0.2

 6.0 

52 weeks ended 27 March 2021

Subsidiaries

52 weeks ended 28 March 2020

Subsidiaries

Sales to 
related
 parties 
£m

Purchases 
from related 
parties
 £m

Interest due 
from related 
parties
 £m

Interest due 
to related 
parties
 £m

Amounts due 
to related 
parties 
£m

Amounts due 
from related
parties
£m

–

21.0

–

4.2

(133.1)

–

Sales to 
related 
parties
£m

0.3

Purchases 
from related 
parties
 £m

Interest due 
from related 
parties
 £m

Interest due 
to related 
parties
 £m

Amounts due 
to related
parties 
£m

Amounts due 
from related 
parties
£m

76.4

1.7

4.4

(132.2)

7.5

Interest is payable on the majority of the amounts due to subsidiaries at 3% above the Bank of England base rate. All amounts outstanding are 
unsecured and repayable on demand.

The Company received rental income from subsidiaries of £nil during the year (2020: £0.3 million). The Company also incurred rental expenses 
from subsidiaries of £0.3 million (2020: £10.1 million).

In addition, the Company has recharged an amount of £nil (2020: £1.4 million) to its subsidiaries and incurred £0.1 million (2020: £0.1 million) 
of recharges from its subsidiaries during the year.

149

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes to the Financial Statements 
Continued

32.  Related Party Transactions continued
Subsidiaries of parent companies established within the European Economic Area are exempt from an audit if a guarantee is provided by the parent for the 
subsidiary liabilities and the shareholders are in unanimous agreement. The Group will be exempting the following companies from an audit in 2021 for the 
period ended 27 March 2021 under Section 479A of the Companies Act 2006, all of which are fully consolidated in these financial statements:

Company

Griffin Catering Services Limited

Jacomb Guinness Limited

George Gale & Company Limited

45 Woodfield Limited

Grand Canal Trading Limited 

B&D Country Inns I Limited

B&D Country Inns II Limited

B&D (Cookham) Limited

B&D (Odiham) Limited

B&D (Reading) Limited

B&D (Win) Limited

B&D (Farnham) Limited

B&D (Kingsclere) Limited

RSH 200 Limited

Cotswold Inns and Hotels Limited

Company Number

01577632

02934979

00026330

04279254

04271734

07292333

08029280

07320065

08377459

07309587

07320245

08392963 

08975762

12035987

03309179

The Group will be exempting the following companies from the preparation and delivering of accounts to Companies House under Section 394A 
of the Companies Act 2006, all of which are fully consolidated in these financial statements:

Company

Griffin Inns Limited

Ringwoods Limited

F.S.T. Trustee Limited

Fuller, Smith & Turner Estates Limited

Company Number

00495934

00178536

03163480

01831674

33.  Post Balance Sheet Events
On 31 March 2021, the Group agreed an Amend and Extend Refinancing of its existing debt facilities with its relationship banks, extending the 
maturity of the £192 million facilities to 19 February 2023 and amending the financial covenants to a minimum liquidity level of £10 million to 
31 March 2022. 

On the same day it was also announced that the Group proposed placing new ‘A’ shares up to approximately 20% of existing issued ‘A’ ordinary 
share capital. The refinancing of the facilities was conditional on the successful equity raise. On 20 April 2021 the equity raise was approved by 
the shareholders at the EGM and the net proceeds of £52 million were received the same day. 

On 13 May 2021, using the Group’s available facilities and the proceeds of the equity raise, the Group repaid the CCFF in full. 

150

FINANCIAL STATEMENTSFULLER’S ANNUAL REPORT AND ACCOUNTS 202134.  Prior year adjustment
The Group identified an error within its assessment of deferred tax which dates back prior to the earliest prior period presented within these 
financial statements. In line with IAS 8, the Group has restated balances as at 31 March 2019, and restated its financial results for the period ended 
28 March 2020.

The issue identified as at 31 March 2019 related to how deferred tax was being calculated on property, plant and equipment (‘PP&E’) and the 
assumptions used for the intended manner of recovery of each pub. Management had understated the base cost of PP&E recoverable on a sales 
basis and not recognised a deferred tax liability on a use basis. Additionally, an adjustment was recognised to goodwill for the acquisition of 
Bel & The Dragon as a result of incorrect application of the initial recognition exemption. 

The financial impact of the errors identified are as follows:

Group

Deferred tax asset/(liability)

Retained earnings

Corporation tax

Goodwill

Income Statement for 52 weeks ended 28 March 2020:

Profit before tax

Tax

Profit after tax

Company

Deferred tax asset/(liability)

Retained earnings

Corporation tax

As at 28 March 2020

As at 31 March 2019

Reported
£m

Adjustment
£m

Restated
£m

Reported
£m

Adjustment
£m

Restated
£m

(17.1)

(414.1)

6.2

28.3

4.0

(3.0)

(0.2)

(0.8)

(13.1) 

(9.2)

4.8

(4.4) 

(417.1)

(328.4)

(4.0) 

(332.4)

6.0 

27.5

(2.8) 

29.4

– 

(0.8)

(2.8) 

28.6

Reported
£m

Adjustment
£m

Restated
£m

166.2

(4.3)

161.9

–

(1.0)

(1.0)

166.2 

(5.3)

160.9 

As at 28 March 2020

As at 31 March 2019

Reported
£m

Adjustment
£m

Restated
£m

Reported
£m

Adjustment
£m

Restated
£m

(14.4)

(370.1)

6.1

3.6

(3.4)

(0.2)

(10.8) 

(7.5)

4.4

(3.1) 

(373.5)

(303.3)

(4.4) 

(307.7)

5.9 

– 

– 

– 

151

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Directors
Chairman
Michael Turner, FCA, 
Non-Executive Chairman

Executive Directors
Simon Emeny, Chief Executive
Adam Councell, ACMA
Fred Turner, ACA

Non-Executive Directors 
Sir James Fuller, Bt
Richard Fuller
Helen Jones*
Robin Rowland*
Juliette Stacey, ACA*

* 

Independent

Shareholder Information
as at 7 July 2021

President
Anthony Fuller, CBE

Chairman from 1982 to 2007, Anthony Fuller 
retired from the Board in 2010 after a long 
career with Fuller’s and continues as President.

Secretary and Registered Office
Rachel Spencer
Pier House
86-93 Strand-on-the-Green
London W4 3NN
Tel: 020 8996 2000
Registered Number 241882

Auditors
Ernst & Young LLP
1 More London Place
London SE1 2AF

Stockbrokers
Numis Securities Limited
10 Paternoster Square
London EC4M 7LT

Registrars
Computershare Investor Services PLC
The Pavilions, Bridgwater Road
Bristol BS99 6ZZ
Tel: 0870 889 4096

Please note that you can advise  
Computershare of changes to your  
address or set up a dividend mandate online  
at www.computershare.com/investor/uk

Shareholder Privileges
Individual shareholders with at least 500 
‘A’ or ‘C’ ordinary shares or 5,000 ‘B’ ordinary 
shares are eligible to receive a shareholder 
Inndulgence card entitling them to a 15% 
discount on food and drinks in any of our 
managed pubs and hotels including Bel & The 
Dragon and Cotswolds Inns & Hotels. It also 
offers a 15% discount on the Best Flexible Rate 
or Standard Flexible B&B Rate for Beautiful 
Bedrooms by Fuller’s and Bel & The Dragon 
accommodation. There is currently no 
accommodation discount available with the 
Shareholder Inndulgence Card at any of the 
Cotswold Inns & Hotel sites. 

ShareGift
The Orr Mackintosh Foundation operates 
a charity share donation scheme for 
shareholders with small parcels of shares whose 
value makes it uneconomic to sell them. If you 
have a small number of shares and would like to 
donate them to charity, details of the scheme 
can be found on the ShareGift website 
www.sharegift.org, or by contacting the 
Company Secretariat on 020 8996 2105.

Financial Calendar and Key Dates
23 September 2021
Annual General Meeting (11 a.m.)

18 November 2021
FY22 Half year results announcement 

June 2022
FY22 Full year results announcement

Information is available from the Company 
Secretariat on 020 8996 2105 
or at company.secretariat@fullers.co.uk.

Redesignation of ‘C’ Shares
‘C’ ordinary shares can be redesignated 
as ‘A’ ordinary shares within 30 days of the 
preliminary and half year announcements 
by sending in your certificates and a written 
instruction to redesignate prior to or during 
the period to the Company’s Registrars:

Computershare Investor Services PLC 
The Pavilions, Bridgwater Road 
Bristol BS99 6ZZ

152

ADDITIONAL INFORMATIONFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Glossary

Adjusted earnings per share (“EPS”) – this is earnings per share, adjusted for separately disclosed items. The Directors believe that this measure 
provides useful information for shareholders as to the performance of the Group.

Adjusted profits – this is profit before tax and before separately disclosed items.

CCFF – this is an HM Treasury and Bank of England lending facility.

CJRS – this is a claim for 80% of employees’ wages plus any employer National Insurance and pension contributions for staff on furlough through 
the Government’s Coronavirus Job Retention Scheme.

Drinks, food and accommodation like for like sales growth – this is measured on the same basis as “Managed Pubs and Hotels invested like for like 
sales growth”.

EBITDA – this is the earnings before interest, tax, depreciation, profit on disposal of plant and equipment, and amortisation, adjusted for separately 
disclosed items.

LTIP – Long-Term Incentive Plan.

Managed Pubs and Hotels invested like for like sales growth – this is the sales growth calculated to exclude those pubs which have not been trading 
throughout the two years for the corresponding period in both years. The principal exclusions from this measure are: pubs purchased or sold in the 
last 12 months; sites which are closed; and pubs which are transferred to tenancy. The calculation excludes The Stable sites.

Market capitalisation – only the Company’s 40p ‘A’ ordinary shares are listed. The Company calculates its market capitalisation as the total of all 
classes of ordinary shares; i.e. listed 40p ‘A’ ordinary shares, unlisted 4p ‘B’ ordinary shares and unlisted 40p ‘C’ ordinary shares plus all potentially 
awardable share options and LTIP awards less any shares held in treasury. For the purposes of the calculation of market capitalisation, a 4p ‘B’ 
ordinary share is treated as having 10% of the market value of a quoted 40p ‘A’ ordinary share and a 40p ‘C’ ordinary share is treated as having 
an equivalent value to a 40p ‘A’ ordinary share.

Net debt – this comprises cash, bank loans, other loans, debenture stock and preference shares.

Operating profit – this is profit before finance costs and tax and profit on disposal of properties.

SIP – Share Incentive Plan.

The disposal of the Fuller’s Beer Business – the sale of the entire issued share capital of The Fuller’s Beer Company (which was incorporated to 
acquire certain of the assets and liabilities of the Fuller’s Beer Business). 

The Fuller’s Beer Business or the “Beer Business” – the entirety of Fuller’s beer, cider and soft drinks brewing and production business, wine 
wholesaling business, as well as the distribution thereof, and also includes the Griffin Brewery, Cornish Orchards, The Dark Star Brewing Company 
and Nectar Imports Limited.

Total annual dividend – the total annual dividend for a financial year comprises interim dividends paid during the financial year and the final dividend 
proposed for approval by shareholders at the Annual General Meeting after the completion of the financial year.

TSA – Transitional Services Agreement with Asahi subsequent to sale of the Fuller’s Beer Business.

Working capital – calculated as current assets (trade receivables and inventory) less current liabilities (trade and other payables).

153

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 20212018
£m

2017
£m

403.6

392.0

49.2

(6.0)

43.2

0.4

43.6

(8.8)

34.8

1.0

35.8

70.9

49.5

(6.6)

42.9

(3.0)

39.9

(7.4)

32.5

0.2

32.7

70.5

612.1

14.0

21.6

5.9

15.3

668.9

(20.0)

(73.7)

575.2

702.5

757.1 

595.3 

623.2

4.0 

18.6 

2.6 

20.3 

802.6 

(171.7)

(50.7)

580.2

5.0 

8.4 

87.0 

11.0 

706.7 

(50.0)

(62.9)

593.8 

13.5

22.9

2.1

11.7

673.4

(30.0)

(71.8)

571.6

2.1

15.5

9.6

17.1

746.8

(207.7)

(39.4)

499.7

(27.5)

(92.7)

379.5

(27.5)

(206.2)

(183.6)

(201.4)

(122.9)

429.8

(49.1)

(53.1)

338.5 

334.9

(64.1)

309.7

2021

2020

2019

2018

2017

61.39p

59.21p

(73.00)p

20.50p

62.78p

62.90p

(89.84)p

291.89p

–

132.80p

35.12p

20.15p

64.89p

19.55p

 18.80p

£6.87

£7.80

£6.16 

£6.07

£5.61

(308.0)

(291.8)

(245.2)

(201.9)

(206.1)

16.5

4,219

84.5 

5,166

58.6 

 5,399 

40.6

4,913

55.8

4,722

Five Years’ Progress

Group Income Statement

Revenue and other income

Operating profit before separately disclosed items

Finance costs before separately disclosed items

Adjusted profit before income tax

Exceptional items and discontinued operations

Profit before income tax

Taxation

Profit after income tax

Non-controlling interest

Loss/profit attributable to equity shareholders of the Parent Company
EBITDA1 

2021
£m

73.4

(40.3)

(8.4)

(48.7)

(10.5)

(59.2)

9.6

(49.6)

–

(49.6)

(13.1)

Restated
2020
£m

319.7 

27.0

(7.6)

19.4

146.8 

166.2 

(5.3)

160.9 

–

160.9

53.9 

Restated
2019
£m

324.7 

40.0 

(6.9)

33.1 

(8.4)

24.7 

(5.2)

19.5 

(0.2)

19.3 

59.5 

1  Continuing operations only.

Assets employed

Non-current assets

Inventories

Other current assets

Assets classified as held for sale

Cash and cash equivalents

Current borrowings

Other current liabilities

Non-current borrowings

Other non-current liabilities

Net assets

Per 40p ‘A’ ordinary share

Adjusted earnings

Basic earnings
Dividends (interim and proposed final)2

Net assets

Net debt (£ million)3

Gross capital expenditure (£ million)

Average number of employees

2  2020 includes ‘D’ share dividend.
3  Net debt from FY20 onwards includes amounts relating to leases under IFRS 16.

154

ADDITIONAL INFORMATIONFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes

155

OverviewStrategic ReportGovernanceFinancial StatementsAdditional InformationFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Notes
Continued

156

ADDITIONAL INFORMATIONFULLER’S ANNUAL REPORT AND ACCOUNTS 2021Consultancy, design and production
www.luminous.co.uk

Design and production
www.luminous.co.uk

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Fuller, Smith & Turner P.L.C.  
Registered Office 
Pier House 
86-93 Strand-on-the-Green London 
W4 3NN